The home, which is registered to care for 44 pensioners, two younger adults and an older person needing dementia care, has been issued with a non-compliance notice highlighting its failure to meet regulations and requiring it to do so.

Inspectors said: “People cannot always be assured that they will be protected from harm” and warned there was a lack of effective leadership and management.

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There were 11 nurses working at the home and inspectors said: “Two of the nurses employed have very poor English language skills of which one nurse has very little understanding of speaking, understanding and written English.

“Two care staff we spoke with told us that this caused difficulty as they did not always understand what the nurse were saying and vice versa.

“We were told by two care staff one nurse has very little understanding of English and no Welsh language skills. The nurse uses Google Translate to get by on their shift. They informed us this has caused difficulties especially when there have been times where there is a need to call emergency services or out-of-hours doctors.”

The report adds that the home’s deputy manager confirmed one nurse’s command of English language both spoken and written is poor and confirmed this nurse uses Google Translate during the shift.

“The impact of this is that people cannot be assured that they are being cared for by staff who are competent in English or Welsh or have effective communication skills in order to deliver safe effect care. This places people who use the service at risk of harm as people do not always receive the appropriate care.”

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The report went on: “We saw that some people had fluids positioned out of their reach, resulting in them being unable to take a drink as needed. We saw that two people had dry mouths and cracked lips.”

No one was available for comment at the home which is run by a charitable foundation founded in 1949 to provide accommodation for polish ex-servicemen and women in Britain after World War Two.

It is understood the nurse who relied on Google Translate is no longer working there and that action has been taken in response to the inspection which was carried out last November.