Cancellation Policy

Payments
When you are required to pay the full cost of your treatment, we will take payment by cash or by credit/debit card on the premises at the time of each appointment. We can also provide you with a full receipt by email if you need to reclaim this charge from your insurer.

Late payment
Any on-going treatment may be suspended or cancelled if our fees and expense are not paid in full when due. In the unfortunate event that we need to enforce payment from you, you will be liable for all the incurred costs.

Cancellation Policy
To cancel any appointment, we require at least 24 hours notice and you can do this via email or telephone. Appointments cancelled after 24 hours notice or missed appointments will be liable to a late cancellation charge at 75% of the full fee.