Acquiring a ton of new customers is a great thing for a business, but keeping those customers is unequivocally better. Most experts agree that the cost of acquiring a new customer is 4 to 10 times more than retaining an existing customer.

A recent trend appears to be literally turning the retail status quo upside down. There’s no need to be alarmed, however: engagement is the key to adapting. In the clash between brick-and-mortar and online retail, one of the biggest topics of the last several years has been showrooming...

Here at flexReceipts, engagement is at the heart of what we do. We spend a lot of time brainstorming how we can help retailers offer their shoppers the most engaging receipts possible to create a win-win proposition for both sides.

We know you’re busy, and it’s easy to miss great articles. Here are highlights of a few we’ve enjoyed recently. Take a look. They offer a wide range of perspectives on retail and digital receipts, and we think they’re worth your time.

Millennials can have an enormous impact on your success. They make up roughly 25% of the U.S. population. And as they get older, their buying power is expanding. Millennials now account for a massive $1.3 trillion in consumer spending each year, according to digital ad agency Moosylvania.