Power up the phone by pressing the VOL UP + VOL DOWN KEY together + POWER KEY .

The device will enumerate with different BOOT OPTIONS

Use the VOL DOWN Key to SCROLL and VOL UP Key to SELECT

Select Recovery

Wait to see “Dead Droid” on screen

Rock the Vol-Up and Vol-Dn Buttons back and forth to bring up the recovery menu

Scroll to “wipe data/factoryreset“

Press POWR-Key to select “wipe data/factoryreset“

Scroll to “yes“

Press PWR-Key to select “yes“

Wait to complete “FactoryDataReset“

Press PWR-Key to select “reboot system now“

Performing Soft reset

If your device becomes unresponsive, try a force reboot: Press and hold the power button + volume down button for 10 seconds to perform a force reboot on the device.

Warning! All data will be erased from device memory, including system and application data, settings and downloaded applications. Back up your important data. The device will restore to factory settings.