Privacy Policy

As part of the normal operation of our services we collect and, in some cases, disclose information about you. This Privacy Policy describes the information we collect about you and what may happen to that information. Although this policy may seem long, we have prepared a detailed policy because we believe you should know as much as possible about SYZYGY Group‘s practices so that you can make informed decisions.Also, you are constantly notified about new promotions etc by emails / e fliers & SMS. In case if you wish to stop receives them, you may inform us by email through our email ID support@syzygylk.freshdesk.com , we would oblige forthwith. The privacy practices of this statement apply to the SYZYGY Group websites and sub domains (collectively the “Site”). As described below, some of your personally identifiable information is disclosed to third parties and used by us and third parties. By accepting the User Agreement, you expressly consent to our use and disclosure of your personally identifiable information.Any of the information we collect from you may be used in one of the following ways:

To improve our website – We continually strive to improve our website offerings based on the information and feedback we receive from you;

To improve customer service – Your information helps us to more effectively respond to your customer service requests and support needs;

To process transactions – Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested; However, we may use them to send you the details of new offers, E flyers, SMS etc, originated from our SYZYGY Group to update you.

To administer a contest, promotion, survey or other site feature;

To send periodic emails – The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Information We CollectOur primary goal in collecting personal information is to provide you with a smooth, efficient, and customized experience and service. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience easier.Under some circumstances we may require some additional financial information, such as, but not limited to: if you are registering using an email account at a free email service. We use your information to verify your name, address, and other information, as well as to bill you for your use of our products and services.We do not collect your credit card information – this information is only entered on our payment gateways and is deleted after the transaction is complete.We automatically track certain information based upon your behaviour on our site. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand and serve you and our community. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address.If you choose to buy on our site, we collect information about your buying behaviour. If you send us personal correspondence, such as emails or letters, we may collect such information into a file specific to you.We use information in the file we maintain about you, and other information we obtain from your current and past activities on the Site, to resolve disputes, troubleshoot problems and enforce our User Agreement.At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your information to identify users using multiple User IDs or aliases.You agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customize our site’s content, layout, and services.These uses improve our site and better tailor it to meet your needs. You agree that we may use your information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications etc. relevant to your use of the Site.By accepting the User Agreement and Privacy Policy, you expressly agree to receive this information.If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications by informing us in writing. You may make changes to your notification preferences at any time.How do we protect your information?We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, it should be understood that “perfect security” does not exist on the Internet.

What information do we collect from children?We do not intentionally collect any information from children under 13 years of age (unless and otherwise we specifically mentioned in writing, in order to give special prices or concessions). If you have reason to believe that a child under 13 years of age has provided us with personal information, please contact us by e mail.Do we disclose any information to outside parties?We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.Third party linksAt our discretion, we may include or offer third party products or services on our websites or through emails / e fliers and SMS. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. However, we will not disclose your details to any of these third party sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.On line Privacy Policy OnlyThis on line privacy policy applies only to information collected through our website and not to information collected off line.Your ConsentBy using our site, you consent to our privacy policy.

Cookie PolicyOur cookie policy has been updated as per the effect of the General Data Protection Regulation most may know as the GDPR, as our site complies with it. To view the cookie policy, please visit our Cookie Policy Page.Changes to our Privacy PolicyWe may update this Policy from time to time.