What if my add-on doesn't fit?

November 17, 2017 02:13

If your add-on item doesn't fit, you can contact the Member Concierge within 24 hours of receiving your shipment to swap out your add-on item for something different. We charge a flat rate of $12.95 for a fit replacement (to cover the cost of shipping).

To complete a fit replacement, contact your member concierge at concierge@renttherunway.com | 1-800-509-0842.