We hope you are delighted with your order, but if for some reason you are not entirely happy, please return the item(s) to us for a refund of exchange.

Firstly, you will need to call 01529 413149 or email peta@wilkinsonsjewellers.co.uk to let us know what is to be returned and you will be given a reference number.

The item(s) must be returned to us as unused, in its original packaging within 14 days of receipt. We regret we cannot refund posting costs and suggest that you use Royal Mail Special Delivery for orders exceeding £100 or Recorded Delivery for orders less than £100, both of which provide tracking numbers. Regrettably, we cannot be responsible for returns that do not reach us. If the package is lost or stolen, you are responsible for claiming compensation from Royal Mail.