Incomplete water pipe maintenance 9th Ave Glenview 3

Engineers can someone explain what is happening in 9th Avenue Glenview 3 where your team was on the ground that big hole in the middle of the road,its not safe to children even adults especially during the night since there are no barricats to show that there is a big trench with dirty water,it is also not health to the communit,do something please engineers. Water Services Delivery Group