Many other platforms think they can give you a canned dashboard and call it analytics. The Encima Cx team know the difference. We include industry-leading Tableau dashboards built by marketing analytics experts. And we’ll help you make sense of it all with Analytics On-Demand offering.

ENGAGE

Happy customers. Else, what’s the point?

Don’t Just Communicate
With Customers-Engage Them

To turn prospects into loyal customers and then into vocal advocates takes more than just campaigns. It takes engagement. That means speaking to their personal needs and preferences, with knowledge of their previous behaviors, and treating them consistently across all touchpoints.

FOCUSED ON WHAT REALLY MATTERS

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A BETTER APPROACH TO CUSTOMER ENGAGEMENT

Every interaction matters, but not every interaction is equally important. Encima’s Engagement Scoring Model can help you focus on the opportunities that matter. We assign values to different types of interactions to give you a better picture of who’s engaged and who needs persuading.

CUSTOMIZED AND COST-EFFECTIVE MARKETING AUTOMATION

No matter how many times software vendors try, one size simply does not fit all. Cx is customized to fit your marketing goals: The data model is responsive to your data sources, and the campaigns are custom-built to support your customer journeys.

MARKETING ANALYTICS FOR THE REAL WORLD

Reporting and Dashboards are necessary, but not sufficient. How do you go the next mile to respond to the ‘So What?’ and the ‘Who cares?’ questions? With optional on-demand analytics from Encima, you’ll understand the impacts and the range of possible responses.