Help! I have tried everything I can think of and nothing has worked so far. I updated my flash player about a month ago and it hasn't worked since then. I uninstalled and reinstalled multiple times and every time it tells me the installation was successfull and I can see the animation video. However nothing will play on youtube or elsewhere. All I get is a black box, it doesn't even say "get flash player". I use firefox, but checked in IE and it's not working there either. The new version is 10.1.82.76, I am using ff version 3.6.10 on a 32 bit system, windows xp. Please help! I am at a loss and getting ready to start an online course that I need flash for!

When I click on the test link you provided, it doesn't say that I have fp installed. However, if I manually type in the address for adobe player player, I see the animation- I am so confused. Anyway, I unchecked hardware acceleration and it still isn't working. Any other ideas?

I checked in both IE8 and FF and shockwave is enabled. I unchecked the hardware acceleration in settings also and still nothing. I really don't care about getting it to work in IE, if we can focus more on FF as that is the primary browser I use. Thanks.

Thanks. Now go to C:\Windows\System32\Macromed\Flash and post back all files listed there. You will need to right click on the NPSWF files and then click on Properties to obtain the version numbers.

When you use FF go to plugins again and make sure it says SWF vs 10.1.82.76, and enabled. If you have Shockwave Player Installed you will have a plugin for that. But it is different than Flash Player, two separate plugins.

Same thing in IE, even tho you don't use it as your main browser. Check in "Show" under Tools,Manage Addons. There are 4 categories under "Show"

Also, under Tools, Internet Options, make sure you have the Security(Tab) set to medium for the Internet Zone.

In FF, do you use adblock or adblock plus?

What Anti-Virus do you use? In FF, check to see if there are any plugins, add ons or extensions relating to the AV.

I use CA Security Center version 6.0.0.286 and in FF the only extension listed relating to CA is the CA Link Advisor 1.2.1.24

The security is set to medium in IE, but I don't see anything in FF on level of internet security. When I click on security there is no slider like in IE. And to my knowledge I don't use adblock in FF.

Hi, Don't doubt me Flash Player is a great product, but just as IE, it gets a lot of bad press, unfairly in my opinion. I spend more time battling every add on in the browsers that conflict with FP than I do about Flash Player. Also I spend more time keeping up with all of the Anti-Virus programs because they are the the top conflicters.

Until someone can separate Flash Ads in a website, from what the users WANTS to see then anything that blocks the ads, block Flash Content, right? Adblock to me is Flash block:-)

Thanks for marking your thread as answered, good subject title and anyone stopping by that uses CA, will appreciate it

Im having a similar problem. I cant play zynga poker on facebook any more due to a problem with flash palyer. I dont know about CA, I have a registered kespersky Anti virus on my pc. Please help me out.

I had the same problem. I was using FireFox to go to Adobe.com to install the Flash Player many times and it did NOT work. For some reason, I tried using IE-9 and repeated my steps at Adobe.Com to download and install the Flash Player using IE (and NOT FireFox).

THAT WORKED immediately.

Not only did the Flash Play NOT install using FireFox, but, other non-browser programs using Flash did not work either. They all reported that the Flash Player was not installed.

NOW all is well with the world.

So, apparently IE-9 gets a different version of Flash Player than does FireFox...

If that is so, you might want to say this on Flash Player download page.

Do not just assume that whatever info is offered up by FireFox is right (for some reason) and you can offer some words of assistance.