2QUEEN, 1 BEDROOM SUITE

Unwind at the Cave Bar for sophisticated cocktails in a natural setting of falling waters and lush landscaping or head down to Izzy and Moe's Speakeasy Nightclub for a laid-back sports bar featuring karaoke and DJs.The Hilton Chicago/Indian Lakes, Illinois hotel in Bloomingdale features:* Newly refreshed and oversized guest rooms, hospitality and penthouse suites* Frank Lloyd Wright inspired architecture throughout resort* 27-hole golf course with putting greens and driving range* 50,000 square feet of luxurious indoor and outdoor meeting and event space managed by professional sales and catering staff, full-time certified wedding consultant on-site* Elegant Shiraz on the Water featuring a wine list with over 1,200 wines* Casual Masters Clubhouse serving Hilton breakfast and light meals* Upbeat Cave Bar serving cocktails and appetizers* Izzy and Moe's Speakeasy Nightclub, sports bar and entertainment room* Complimentary 24-hour fitness center with Precor® equipment* Indoor and outdoor swimming pools with towel service* Miniature golf course, volleyball, horseshoes and lighted tennis courts* Complimentary WiFi throughout public spaces* Award-winning Spa Vargas* Complimentary business center with computer and Internet access* Gift shop conveniently located in the lobby* Complimentary shuttle service within a five mile radius of the resort* Dry cleaning service* On-site Certified SommelierFull-service golf teaching and practice facility featuring:* Professional instruction from the Hilton Indian Lakes/Chicago Resort Golf Pros* Driving range* Preserved natural spaceThe Hilton Indian Lakes/Chicago Resort's renovated guest rooms and suites feature:* Newly renovated and oversized rooms, the largest in the Chicagoland area!* Complimentary HSIA available in all 308 rooms as well as complimentary WiFi in meeting spaces and public areas.* Luxurious Hilton Serenity® beds with ultra-comfortable mattresses, allergy free comforters and dreamy pillows.* Room Service available 6:30am - 11:00pm, casual food and drink options from Masters Clubhouse menu.* "Raid the Refrigerator" snack program daily starting at 8:00pm. Enjoy late night, light snacks including sandwiches and assorted candy and chips.* Executive work desk with deluxe ergonomic chair* USA Today® each weekday morning* 37-inch flat panel LCD televisions with DIRECTV with over 40 channels featuring premium HBO®, four ESPN channels and five satellite radio channels* Two dual-line speakerphones with voicemail* Coffee maker with coffee, iron, ironing board, and hairdryer* Mini-bar* Hospitality Suites offer one or two connecting bedrooms for added convenienceHilton Chicago/Indian Lakes Hotel's Penthouse Suites include everything mentioned above, as well as:* Adjacent sitting room featuring large pedestal dining table and chairs* Microwaves* Warming and romantic wood-burning fireplaces* Jacuzzi® tub and marble surround shower* Wet bar* Outdoor deckPets are Welcome at the Hilton Chicago hotel in Indian Lakes:Guests may bring a maximum of two (2) pets under 75 pounds per room. Manager approval is required for all pets over 75 pounds. A non-refundable fee of $75 per stay is required when bringing animals to the property, and guests agree to pay for any damage caused by their pet while they are a guest of Hilton Chicago/Indian Lakes Resort and Conference Center hotel. Pets must be kept out of all public areas in the hotel and must be leashed when transported to and from the guestroom. Pets must be caged whenever unaccompanied in the room, as rooms will not be serviced by housekeeping unless the pet is caged. A "Pet in Room" sign, available at the front desk, must also be displayed on the door knob hanger whenever the pet is unaccompanied in the room. All pet walking must be done by the Sedona East Pond, and guests are required to pick up after their animal.Escape to the Hilton Chicago/Indian Lakes Resort Conference Center hotel in Bloomingdale, Illinois, your home away from home!Travel should take you places?.

(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

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Hilton Chicago Indian Lakes ResortBussiness travel

cesard175
from Los Angeles, California

Submitted on 24-05-2016

Overall good experience for the value. Would definitely recommend as a place to stay. Great amenities for the whole family. The only con to me was the food prices did not meet the taste or quality, but other than that it was a pleasant experience.

Hilton Chicago Indian Lakes ResortGreat service provided by a phenomenal staff!

annetteramos
from Wheaton, Illinois

Submitted on 24-05-2016

From the beginning of the planning process through the end of our event, the service we received was always pleasant and with a smile. Erin, from the event management team, Wilson and Ascher from banquets, Frank the bellman, Jesus at the front desk, the staff and food at Shiraz, George and Danielle from Izzy's....what a great team! This team will ensure your event is a success! Thank you all for all you did to help our event be great!

Hilton Chicago Indian Lakes ResortEnjoyed my stay

kennethcT8719TJ
from Indianapolis, Indiana

Submitted on 24-05-2016

Always enjoy staying here. Staff has always been great and rooms are always good.nit happy about the new policy in the Atrium regarding drinks. Always loved working quietly in the corner with my own libation. Never bothered anyone nor have I ever seen an issue. Always nice and quiet no reason to have changed this policy.

Hilton Chicago Indian Lakes ResortGreat Time at my Fraternity Formal

4profit
from Morton Grove, Illinois

Submitted on 24-05-2016

The Resort was absolutely wonderful. Very well maintained and clean, with a friendly staff. One of the staff, named Greg, helped me in an embarrassing situation where a friend of mine had a little too much to drink and ended up in his boxers in the front lobby. Greg was very reasonable and understanding and even helped me get a new copy of my friend's room key so I could get him back to his room. Thanks Greg!

Hilton Chicago Indian Lakes ResortPoor Service

tunisiap
from

Submitted on 25-05-2016

This resort is beautiful from the outside, however the rooms need major repair. 2 of the 4 rooms I booked had no AC and when they tried to repair it, it cause a leak from the ceiling. Therefore every time you entered or left the room you got wet. I also had a theft from my room. The front desk wasn't too interested in trying to resolve it. Didn't offer any service recovery.

Hilton Chicago Indian Lakes ResortUnique building allowing for comfortable rooms.Beds were clean and comfortable. This hotel has lots of anemnities.

dorenea315
from Jenison, Michigan

Submitted on 01-06-2016

Depending on the guests it could be noisy, like any hotel. Spacious hotel so even with lots of guests it doesn't feel crowded. More of a country club feel. Staff is respectful and friendly. Breakfast was the best I have had from any hotel.

Hilton Chicago Indian Lakes ResortOMG!!! Love this placeđ???!

sarbuzzell
from Tupelo, Mississippi

Submitted on 02-06-2016

This place has so much charm! To start off, they have a world class breakfast!, put put golf (included with your stay and unlimited), indoor pool with a water slide!, outdoor pool with a food shack!, lunch served to you out doors if you wish!, 18 holes of golf on a beautiful course, tennis if you choose! Last but not least, I had a couples Swedish massage with my wife and it was awesome!đ???
The people here at the resort also are very caring. Henry, Kyle, Adolfo just to name a few really con...
This place has so much charm! To start off, they have a world class breakfast!, put put golf (included with your stay and unlimited), indoor pool with a water slide!, outdoor pool with a food shack!, lunch served to you out doors if you wish!, 18 holes of golf on a beautiful course, tennis if you choose! Last but not least, I had a couples Swedish massage with my wife and it was awesome!đ???
The people here at the resort also are very caring. Henry, Kyle, Adolfo just to name a few really contributed to our family having a great family vacation. We will definitely come here again!đ???
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Hilton Chicago Indian Lakes ResortIndian Lakes-a beautiful place to stay!

KimSun
from Arvada, Colorado

Submitted on 02-06-2016

Indian Lakes Resort is the best place to stay in the Chicago area. The architecture is amazing! We stayed in a room overlooking the beautiful atrium. There is an indoor and outdoor pool, putt-putt and golf course. The staff is exceptional. Highly recommend!!!

Hilton Chicago Indian Lakes ResortVery Nice Resort

brenbren30
from Willowbrook, Illinois

Submitted on 02-06-2016

I love this resort, you have everything in one place. It is family structured and something for everyone. The front desk was helpful and made us feel welcomed. the rooms were very clean and the staff was prompt when we requested extra blankets. I have stayed here a few times and I plan to come again.

Hilton Chicago Indian Lakes ResortPoor Customer Service

Richard S
from Chicago, United States

Submitted on 02-06-2016

Still will not go back. Until the hotels gets better with customer service and keep the kids out of the hallways running playing and jumping and let the customer know that the breakfast in the room is much better than the buffet

Hilton Chicago Indian Lakes ResortDirty bathroom

davewV5161BG
from McHenry, Illinois

Submitted on 14-06-2016

Bathroom was dirty upon arrival. Hair all over the tub. Used soap in tub with hair on it. Food and drinks over priced.
Hotel it self was nice. Elevator was slow and never leveled on floor.
Conference Center was nice and could accomadate over 500 easily.

Hilton Chicago Indian Lakes ResortOUT DATED BEYOND BELIEF

Travelking1993
from Chicago, Illinois

Submitted on 15-06-2016

There was a time when this place was a gem to visit. That was then. Now this property is in desperate need for a major renovation. A/C unit in our room did all it could to cool down the room. The property is clean but the fact of a well over due rehab tarnishes the hard work of the employees to keep up with the maintenance issues.

Hilton Chicago Indian Lakes ResortOld and run down no AC

James C
from Nashville, United States

Submitted on 18-06-2016

Not recommended not what you expect from Hilton property. Too many better choices to use. Will never go back. Musty damp had dehumidifiers running everywhere smelled. Carpet all need replaced. Business center in basement and like a sauna in it probably 90 degrees very uncomfortable experience. Only positive was food good in restaurant..

Hilton Chicago Indian Lakes ResortAccommodations before and after wedding.

Arlene M
from Nashville, Tennessee

Submitted on 21-06-2016

2 nights for bride and groom and the other room 5 nights for grandparents and kids 12 & 10. Food way too expensive. Quality of breakfast food poor. Loved two huge pools. Parking lot needs to be totally redone. Staff very helpful and courteous.

Hilton Chicago Indian Lakes ResortVery Disappointed

D7120LDkimw
from Lansing, Illinois

Submitted on 21-06-2016

I was very disappointed with our stay the rooms are outdated the corridor had a foul order, our room didn6get clean until around 3 pm only after requesting for service. I will not be returning here I was very Disappointed

Hilton Chicago Indian Lakes ResortPoor service

710tennilleb
from Chicago, Illinois

Submitted on 26-06-2016

The service was poor and no apologies from management about the poor service. Things we requested were never received and the helped needed was never given. The outdoor pool was great to lay out at the indoor you had to wait thirty minutes for towels .

Hilton Chicago Indian Lakes ResortThe Spa experience...

darin522
from Chicago, Illinois

Submitted on 28-06-2016

I ordered a 30 min. essential oils massage targeting my bad hip. Results were amazing. I have been utilizing holistic, anti inflammatory tools for a decade. My hip improved pain, range of motion, and function immediately after the massage. David was my guy and he was amazing. The ladies in the front of the spa made me feel very special with a toast of wine for my bday..

Stayed here for 4 nights last week while attending a conference, and had a great time! There was a little confusion upon check-in - When I got to my room there was already another guest inside unpacking her things. All was resolved quickly though, so no biggie on my end :)
The staff was extremely helpful and informative, and we enjoyed our time there :)
Absolutely LOVED the architecture of the hotel... I believe it was designed by Frank Lloyd Wright? Beautiful!

Hilton Chicago Indian Lakes ResortDisappointed

Roger H
from Telford, United States

Submitted on 28-06-2016

The hotel was dated, old, smelled stale, carpets were stained and dirty. The hotel may of been designed by Frank Lloyd Wright but there should be no reason why the hotel has not been updated and clean.

Hilton Chicago Indian Lakes ResortThis is a Hilton?

Andy A
from Moline, Illinois

Submitted on 29-06-2016

Worn out rooms and hallway carpeting, AC not cool, restaurant service was terrible. Pool was overcrowded. Parking lot was too small. The convention center was nice though.
Everything was just worn out. Needs a major facelift.

Hilton Chicago Indian Lakes ResortI made memorable memories

happy_traver0
from

Submitted on 04-07-2016

I was able to check-in with delight, and I highly appreciate how
All the staffs were accommodating, and I was able to enjoy my stay comfortably as if it was my own house.I made memorable memories all thanks to the Kyle & Nicco
Thank you so much.
The breakfast was scrumptious, and the staffs were very friendly.
I look forward to revisiting one day.

Hilton Chicago Indian Lakes ResortGirls getaway

Renee W
from Bristol, United States

Submitted on 04-07-2016

My best friend needed a quck get away, I called they had openings, I have been here for the past three years for my company awards banquets and new they had the outdoor pool, spa, bars and restaurants. Was only an hour drive and well worth the price. The rooms are wonderful the interior and exterior of the resort is great! The bar and restaurant were amazing as well. We will be coming back before the end of summer!!

Hilton Chicago Indian Lakes ResortNeeds updated and refreshed

matthewhP4991YW
from Indianapolis, Indiana

Submitted on 06-07-2016

This property is not up to the standards that I would expect for a resort property. It was dirty and unkept at every turn. The pub was not clean and full of cobwebs and dust. The lobby area smelled of mildew.

Hilton Chicago Indian Lakes ResortOnly issue everything else perfect.

817lewisg
from Oklahoma City, Oklahoma

Submitted on 06-07-2016

Everything was great when I left I forgot a note book in my room. After several calls I got I touch with the house keeping manager they recovered my note book. But wanted to charge me to mail it to me. As much as I stay with Hilton and my loyalty to Hilton I did not think that was fair.

Hilton Chicago Indian Lakes ResortWeekend Get-away

U7842OXlindab
from Bloomingdale, Illinois

Submitted on 06-07-2016

Indian Lakes Resort is a great place for a family get-away. The grounds are lush and green and well cared for. There is lots to do, including three golf courses to choose from for the avid golfer, both an inside and outside swimming pool, Mini golf and volley ball court. Both casual and more formal restaurants available, as well as a choice of bars for a little refreshment - all without having to leave the resort. Conveniently located near shopping centers, movie theaters, and many dining al...
Indian Lakes Resort is a great place for a family get-away. The grounds are lush and green and well cared for. There is lots to do, including three golf courses to choose from for the avid golfer, both an inside and outside swimming pool, Mini golf and volley ball court. Both casual and more formal restaurants available, as well as a choice of bars for a little refreshment - all without having to leave the resort. Conveniently located near shopping centers, movie theaters, and many dining alternatives.
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Hilton Chicago Indian Lakes ResortOK had better experience's with hilt on before

Lissierivera
from Midlothian, Illinois

Submitted on 06-07-2016

Need to work on cleanliness of hotel rooms. When we got there bathroom was not cleaned very well.. there was wads of hair in bathtub and wall of shower. The coffee machine didn't work. The floor was dirty it had some sort of stickey residue and ac was really loud hard to sleep

Hilton Chicago Indian Lakes ResortNeeds a massive makeover to be a Hilton!

vicki0728
from Bartlett, IL

Submitted on 08-07-2016

We travel 7-10x a year and know hotels. We also grew up near this area and know exactly how long this place has been around. A LONG time! 40+ yrs! So old it needs an massive makeover. It doesn't look like one has been done in 40 years. Entrance into hotel is low, dark, & has stained & mildew smelling carpet. (An air blower was on the entire time we stayed there, trying to dry the dampness from the entrance all the way to the elevator.) The narrow hallways to the rooms are dark, have a funky...
We travel 7-10x a year and know hotels. We also grew up near this area and know exactly how long this place has been around. A LONG time! 40+ yrs! So old it needs an massive makeover. It doesn't look like one has been done in 40 years. Entrance into hotel is low, dark, & has stained & mildew smelling carpet. (An air blower was on the entire time we stayed there, trying to dry the dampness from the entrance all the way to the elevator.) The narrow hallways to the rooms are dark, have a funky smell and have dingy old carpet. The rooms look like they did in the 80's! They lack any kind of modern, urban chic updates found in most higher end hotels. Old furniture, old bedding, old fixtures and even older bathroom tile, plumbing and lighting. Walls are paper thin and we could hear everything heading down the hallways. Plus the doors slam very loudly. Next time, we'll stay at the Courtyard Marriott or Residence Inn nearby for a better price and updated room.
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Hilton Chicago Indian Lakes ResortSeen Better Days. Old and Worn Out

Bill F
from Farmington, Connecticut

Submitted on 10-07-2016

I stayed here because a co-worker made the reservation and it was cheap. Now I know why it was cheap. To summarize this place is old, worn, 20 years past it's prime and an embarrassment to the Hilton name. Reiterating another review I read, the lobby is terrible. Stained carpet and funny smells. Saw nothing but chubby kids in bathing suits running around the lobby. Outside of the building is worn, dirty and old. The room was OK but after the lobby experience, I never quite felt comfortab...
I stayed here because a co-worker made the reservation and it was cheap. Now I know why it was cheap. To summarize this place is old, worn, 20 years past it's prime and an embarrassment to the Hilton name. Reiterating another review I read, the lobby is terrible. Stained carpet and funny smells. Saw nothing but chubby kids in bathing suits running around the lobby. Outside of the building is worn, dirty and old. The room was OK but after the lobby experience, I never quite felt comfortable. I ate at the restaurant and the food was pretty good but again, everything has that well worn look. 40 years ago this was probably the place to be but today it looks like the kind of place where families who normally camp on weekends come here to swim in the pool. Steer clear.
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Hilton Chicago Indian Lakes ResortNice hotel, poor staff

cab502016
from Chicago, Illinois

Submitted on 11-07-2016

I've stayed at this hotel several times over the several years. In the past before Hilton bought it, the hotel was grand and amazing. After Hilton took over it went down hill. The past two times I've stayed there they have made me wait at least two hours past the check in time for the room to be ready. The staff offered no explanation or compensation. When we got into the room, we had the presidential sweet, there were not as many ammentities as in the past. They used to have a stocked mini frid...
I've stayed at this hotel several times over the several years. In the past before Hilton bought it, the hotel was grand and amazing. After Hilton took over it went down hill. The past two times I've stayed there they have made me wait at least two hours past the check in time for the room to be ready. The staff offered no explanation or compensation. When we got into the room, we had the presidential sweet, there were not as many ammentities as in the past. They used to have a stocked mini fridge, robes and such. Now they have none of that. Room service took a while and several calls for them to pick up. The pools were nice, however the hot tub was dirty. Overall I would recommend this hotel. However if you ate looking nice for luxury or to spoil your loved one......not here.
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Hilton Chicago Indian Lakes ResortFamily fun

herbdonna
from Richton Park, Illinois

Submitted on 11-07-2016

Very nice place for family, 2 pools indoor and outdoor , spa ambiance is very nice feels like you're away without really going that far , affordable many different packages for family or couples. Really nice for weddings on golf course, suites also available.

Hilton Chicago Indian Lakes ResortLike staying in a cave

555margaretk
from Virginia Beach, Virginia

Submitted on 14-07-2016

The hotel is old and needs to be remodeled. Our room had no outside window. The windows face the interior atrium, felt like a cave. In the entry lobby the carpet was badly stained. If you just need a place to sleep, it's fine.

Hilton Chicago Indian Lakes ResortBad cleaning

Myron S
from South Holland, Illinois

Submitted on 14-07-2016

Had a serious Anthony problem in my room because it was not cleaned good,also need to do zoom updating to rooms very old feel. But overall nice family with kids resort,great restaurants food was great.Great place for a family reunion

Hilton Chicago Indian Lakes ResortGem in Bloomingdale

246ellisr
from Philadelphia, Pennsylvania

Submitted on 16-07-2016

There are many properties to chose from in Chicago suburbs of Bloomindale/Carol Stream and this is my favorite. Secure a tranquil golf course view on the fifth floor. Great staff, valet parking, good room service.

Hilton Chicago Indian Lakes Resort12th wedding anniversary

pentell
from

Submitted on 16-07-2016

Spent our anniversary here in July, had. Beautiful time, sending thanks to alek and Shannon for their hospitality, the cave bar margaritas, the Shiraz restaurant, and the two pools. And lastly the breakfast buffet. See you soon.

Hilton Chicago Indian Lakes ResortAnniversary trip

willwolin
from Davenport, Iowa

Submitted on 16-07-2016

Staff were great. Ac wasn't working when we checked in. Room was 80 degrees. Asked for new room since we were ready for sleep. Ac also not working. One water glass was broken. Tissues empty. Otherwise a fun trip. Hot tub and pool were great.

Hilton Chicago Indian Lakes ResortWeekend getaway

natariush
from North Chicago, Illinois

Submitted on 18-07-2016

Hotel staff was very friendly and helpful. Rooms were nice and clean. View was amazing. Everything is conveniently located around the hotel. Definitely would recommend this place if you just want to let your hair down

Hilton Chicago Indian Lakes ResortGreat Family Getaway

Edward L
from Heyworth, United States

Submitted on 19-07-2016

Wonderful service and facility. Staff was friendly and helpful. We would definitely plan another weekend getaway here. Many options for restaurants. Close to shopping. Pool has a slide. Spa services available.

Hilton Chicago Indian Lakes ResortFalling apart

Jesspachol
from Lake Geneva, Wisconsin

Submitted on 20-07-2016

Room was so disgusting, no shower curtain, toilet ran 24/7, sinks do not drain and closet doors were falling off hinges!!! Service was terrible and left the guests clueless and the room service we received was the wrong order! What a shame

Hilton Chicago Indian Lakes ResortDon't do it

Tara4343
from

Submitted on 23-07-2016

I read the reviews before booking this hotel. My gut told me we would not find typical Hilton accommodations and staff. The rest of my family convinced me that we can't base our decision on a couple bad reviews. Guess who was right? ME!! It was a heat wave, and the AC in our room was weak. The coolest we ever saw the temp in our room was 75. It rained buckets one night. We had four suitcases with us. Our youngest son had his suitcase on the floor near the windows. The next morning we r...
I read the reviews before booking this hotel. My gut told me we would not find typical Hilton accommodations and staff. The rest of my family convinced me that we can't base our decision on a couple bad reviews. Guess who was right? ME!! It was a heat wave, and the AC in our room was weak. The coolest we ever saw the temp in our room was 75. It rained buckets one night. We had four suitcases with us. Our youngest son had his suitcase on the floor near the windows. The next morning we realized his entire suitcase was wet. We moved it and then pushed the curtains back further to find mild all over the carpet along the wall near the windows. Our oldest son is allergic to mold. We decided to cut our losses and check out a day early. I called the front desk and told them we would be leaving a day early and explained the wet suitcase and mold that we found. She said 'oh, ok. Sorry to hear that.' When we checked out the next morning I stood in line behind two other guests complaining of the same AC issues. I got my receipt and informed them that the AC in the room we had should be looked at as well. Same response, 'oh, ok'. Those were the glaring, obvious reasons to never stay at this hotel. The rest of the reasons are purely opinion. We always stay Hilton. My husband travels and enjoys the Hilton hospitality and cleanliness, and comfort. This hotel had zero hospitality. I can say not one employee made us feel like valued guests. We hopped in the car and drove 2 hours back toward home and stayed at a Hampton in Middlebury. Thank goodness our faith in Hilton was restored there. An employee greeted us at the door as he was leaving. The manager made small talk as he checked us in, and my husband received he bottles of water he is supposed to get as a Silver Hilton Honors member (obviously Indian Lakes did not do this). The room was clean and COOL! If you are considering the Indian Lakes hotel for a family get away, please don't. So disappointed that we wasted two days there and more disappointed that the employees didn't seem to care about our issues.
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I was assigned 4 different rooms and none would get cool and then I finally got the manager to admit that their system didn't work. After wasting over 2 hours, the last 30 minutes standing in the lobby while they checked on the room for me even though they knew darned well that none of their rooms would get cool. I cancelled my reservation and that of my associate arriving tomorrow and I left. I will never stay at this Hilton again for any reason and this experience has me considering abandon...
I was assigned 4 different rooms and none would get cool and then I finally got the manager to admit that their system didn't work. After wasting over 2 hours, the last 30 minutes standing in the lobby while they checked on the room for me even though they knew darned well that none of their rooms would get cool. I cancelled my reservation and that of my associate arriving tomorrow and I left. I will never stay at this Hilton again for any reason and this experience has me considering abandoning Hilton forever to status match with another chain after having been Diamond for a solid decade. It is sad that they are not willing to invest in their properties anymore.
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Hilton Chicago Indian Lakes ResortNow that is customer service!!!

Rafael A
from Houston

Submitted on 27-07-2016

This is my best experience at a Hilton property.
Greg the overnight manager was extremely helpful. I took a red-eye and landed about 6 hours before I was scheduled. I called up and Greg answered, I asked if there was any possibility of a getting a room at 6a.
He said give me a moment to check. He came back and said i have a room open.
Because of his proactive work and kindness for a weary Traveller he has sold me on this property and Hilton in general.
Greg YOU ARE THE MAN!!!
Thank you...
This is my best experience at a Hilton property.
Greg the overnight manager was extremely helpful. I took a red-eye and landed about 6 hours before I was scheduled. I called up and Greg answered, I asked if there was any possibility of a getting a room at 6a.
He said give me a moment to check. He came back and said i have a room open.
Because of his proactive work and kindness for a weary Traveller he has sold me on this property and Hilton in general.
Greg YOU ARE THE MAN!!!
Thank you for your help!!!
In addition to having caring and helpful staff this property is gorgeous. It sit on a golf course, what else can I say.
I will be back!!!!!
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Hilton Chicago Indian Lakes ResortThis place is horrible!

John G
from Philadelphia, Pennsylvania

Submitted on 27-07-2016

I am a business traveler and I stay in a lot of Hilton properties. This place is the worst one EVER. I got to my room at 10:30 PM and immediately noticed that the AC was not working (it is 80 degrees in here.) I called the front desk and they said that they would call maintenance. When I took a shower, the tub filled with water even through the stopper was not in. I call the front desk to let them know that and they said they would call maintenance. There is a group of girls roaming the ha...
I am a business traveler and I stay in a lot of Hilton properties. This place is the worst one EVER. I got to my room at 10:30 PM and immediately noticed that the AC was not working (it is 80 degrees in here.) I called the front desk and they said that they would call maintenance. When I took a shower, the tub filled with water even through the stopper was not in. I call the front desk to let them know that and they said they would call maintenance. There is a group of girls roaming the halls giggling and knocking on doors. I let the front desk know about that also. It is now 11:50, maintenance has not been here and the girls are still roaming the halls and knocking on doors. This place is the worst!!!
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Hilton Chicago Indian Lakes ResortGreat Resort

Patrick C
from Rockford, United States

Submitted on 28-07-2016

Beautiful resort. Lots of fun things to do. Great pools and other activities. The pools were some of the best care for I have ever seen. The restaurants were interesting and the above ground ones had great views of the area. Beautiful grounds and interior. The staff was really helpful. The lobby area was one of the nicest and most useful I have ever seen.

Hilton Chicago Indian Lakes ResortSuburban "resort"

Christopher N
from St. Charles, United States

Submitted on 28-07-2016

This hotel accomplished the goal - escape the heat and humidity when my A/C broke in July. Pool wasn't too busy and no screaming kids! Great way to use HH points. The hotel was built in the seventies so it was solid construction and hence very quiet.

Hilton Chicago Indian Lakes ResortJust ok but wouldn't pay full price

markrH5413RE
from Grand Rapids, Michigan

Submitted on 30-07-2016

Hotel is old and tired - rooms are spacious but we're cleaned just ok during stay - restaurant was poor quality for the price - I stay at Hilton properties for business travel and this was not thrilled experience I am used too.

Hilton Chicago Indian Lakes ResortI'm very disappointed with your customer service

Katherine T
from Calumet Park

Submitted on 31-07-2016

Me and my friends planned a girls getaway weekend . We rented two rooms, I collected cash to pay for the rooms so that my card would not be charged. However Stephanie charged my card 191.00 even though I paid $284.00 at the front desk. They couldn't even find my card on file!!!!! I am so upset, I had to call my own bank to remove the hold, you are a worldwide company, you should have better things in place to help your customers.

Hilton Chicago Indian Lakes ResortOld, bad odor

Tiffany P
from

Submitted on 31-07-2016

The hotel is very old & run down. The elevators were out of order. There was a sewage smell in the hallways. We chose this hotel because of the tennis courts only to find those run down as well & missing nets. They say they've took notes of our complaints but given the earlier reviews I don't think anything gets resolved. I didn't dare to eat in the restaurants. Overall it's dirty & not what we expected from a Hilton. Housekeeping entered our room when we were out even though I asked them not to...
The hotel is very old & run down. The elevators were out of order. There was a sewage smell in the hallways. We chose this hotel because of the tennis courts only to find those run down as well & missing nets. They say they've took notes of our complaints but given the earlier reviews I don't think anything gets resolved. I didn't dare to eat in the restaurants. Overall it's dirty & not what we expected from a Hilton. Housekeeping entered our room when we were out even though I asked them not to come in the room. Don't drink out of those glass cups in the room either!
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Hilton Chicago Indian Lakes ResortHilton Indian Lakes

John D
from Bountiful, Utah

Submitted on 06-08-2016

Our first time at this property, and we were very disappointed with the cleanliness of the lobby and common areas. Our room was clean and quite spacious for this level of resort. Despite early disappointment, enjoyed a good quiet night's rest.

Hilton Chicago Indian Lakes ResortDated but nice

Nupoor A
from Mumbai (Bombay), India

Submitted on 07-08-2016

We had gathered to celebrate our reunion. The hotel was nice. Nothing extraordinary... The bar seemed nice in a cave like structure. It is well located near eateries etc. Far away from the airport... Did not visit the pool or the golf course. The rooms are large but almost nothing works. We had to call for a fan in the room. The light switches are all falling apart....
Very dated for a Hilton property.

Hilton Chicago Indian Lakes ResortGreat Hotel in Chicago

pankaj911SC
from Ottawa, Canada

Submitted on 07-08-2016

The facility is top notch although could use some updating. The mini golf course needs some tender loving care. The outdoor pool is nice. The rooms are fairly big and well laid out. The hotel has a very interesting design which leads the hallways to be a bit narrow.

Hilton Chicago Indian Lakes Resortweekend get away

C3494WAmichellet
from Bolingbrook

Submitted on 12-08-2016

Great place to spend my birthday will definitely do it again. Their on site restaurants were clean and inviting and the staff were nice and gave you good information on what to select. My husband and I had a blast in the indoor pool.

Hilton Chicago Indian Lakes ResortNot for us!

JudyAC
from Chicago

Submitted on 13-08-2016

My husband and I are 55-year-old empty-nesters who sometime stay at a suburban hotel when we don't want to drive home after an evening out.
If you've ever stayed at Pheasant Run, Eagle Ridge, or Grand Geneva resorts this property has the same challenges! It's a great 70s concept that's past it's time â?? strange layout, severe need of an overhaul, low ceilings and dark areas.
I'm not going go into all the details of the things we ran into, but the one thing I'll say is the service was really p...
My husband and I are 55-year-old empty-nesters who sometime stay at a suburban hotel when we don't want to drive home after an evening out.
If you've ever stayed at Pheasant Run, Eagle Ridge, or Grand Geneva resorts this property has the same challenges! It's a great 70s concept that's past it's time â?? strange layout, severe need of an overhaul, low ceilings and dark areas.
I'm not going go into all the details of the things we ran into, but the one thing I'll say is the service was really poor. In the restaurant, in the bar, answering the phone at the front desk, room service, etc.
That having been said there were a lot of good things about the property. The bed is comfortable, the view from our golf room is great, and it would be a wonderful place if you had multiple kids and multiple families all coming together.
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Hilton Chicago Indian Lakes Resortits clean and beautiful great for meetings

Glorimar T
from

Submitted on 13-08-2016

It's great for business. Great facilities for meeting and big group. They have problems with.the elevator and hot water. And say they let me wait for 1 hour for get a shuttle.. Because of that I give you a 3.

Hilton Chicago Indian Lakes ResortInteresting hotel

Ann G
from Chicago, Illinois

Submitted on 14-08-2016

We decided at the last minute to escape the city and enjoy a weekend away before school starts. The property is less than 30 minutes from home which was great. It is an unusually designed property. A nod to Frank Lloyd Wright and the prairie style. Hence the lower ceilings and unique layout. Rooms are hexagonal in shape. Unlike other reviewers we didn't have any air conditioning issues. The pool areas are great. The putt putt course is a nice activity but it is need of renovation. ...
We decided at the last minute to escape the city and enjoy a weekend away before school starts. The property is less than 30 minutes from home which was great. It is an unusually designed property. A nod to Frank Lloyd Wright and the prairie style. Hence the lower ceilings and unique layout. Rooms are hexagonal in shape. Unlike other reviewers we didn't have any air conditioning issues. The pool areas are great. The putt putt course is a nice activity but it is need of renovation. The "grass" is threadbare and torn and some maintenance is needed on the hazards. The course appears to be very popular with guests so some tlc would be a big plus. Overall the property could use brightening up. We would stay here again since it is close get away for us
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Hilton Chicago Indian Lakes ResortRomantic

Ed T
from

Submitted on 14-08-2016

It was our first time there and the hotel was very nice and clean. The front desk staff was very pleasent also. I didn't dine in there, but we decided to go out to pick uh p food. Once we returned we noticed there were no microwaves in our room. I called the front desk and I was told to come to the first floor to find one. I didn't appreciate that @ all for the amount of money I spent on our room and I've stayed in Hilton properties before and my rooms had microwaves. This issue should be addres...
It was our first time there and the hotel was very nice and clean. The front desk staff was very pleasent also. I didn't dine in there, but we decided to go out to pick uh p food. Once we returned we noticed there were no microwaves in our room. I called the front desk and I was told to come to the first floor to find one. I didn't appreciate that @ all for the amount of money I spent on our room and I've stayed in Hilton properties before and my rooms had microwaves. This issue should be addressed for future Hilton customers.
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Hilton Chicago Indian Lakes Resortmini birthday getaway

kcgetaway
from Chicago, Illinois

Submitted on 01-09-2016

It was nice. A place away from the everyday. Annoying were the children that constantly ran up and down the halls. The stay was nice, i plan on going back. Futuristically, should ask customers if they would prefer their room near the elevators or away.

Very disappointing to see that they haven't updated all of the hotel. They had big fans in the hallways and when we asked if they had water damage they said "they had just cleaned the carpets". I would say by the musty smell it was water damage. While the staff was nice, it was hard to get your car from valet as the valet/bell hops are the same people. We waited for valet for over 15 minutes when the front desk clerk offered to go get our cars. Hate to see a hotel that has been around for s...
Very disappointing to see that they haven't updated all of the hotel. They had big fans in the hallways and when we asked if they had water damage they said "they had just cleaned the carpets". I would say by the musty smell it was water damage. While the staff was nice, it was hard to get your car from valet as the valet/bell hops are the same people. We waited for valet for over 15 minutes when the front desk clerk offered to go get our cars. Hate to see a hotel that has been around for so long, get so lax in their service and not updating. This used to be a high end resort back in the day.
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Hilton Chicago Indian Lakes ResortA perfect short getaway from the city

Nereyda D
from Chicago, United States

Submitted on 05-09-2016

I wanted to take my husband somewhere for his birthday, but we had lots of plans Labor Day weekend so I had to find something short and quick. The great service started as soon as we booked! I got an email asking if we would like anything specific in our room and listed what would be extra and what would be free. When we got there, we had dinner at the Shiraz on the water and everything was delicious. We then went to the speakeasy, which had karaoke. It wasn't really what we were looking fo...
I wanted to take my husband somewhere for his birthday, but we had lots of plans Labor Day weekend so I had to find something short and quick. The great service started as soon as we booked! I got an email asking if we would like anything specific in our room and listed what would be extra and what would be free. When we got there, we had dinner at the Shiraz on the water and everything was delicious. We then went to the speakeasy, which had karaoke. It wasn't really what we were looking for so we went back to the hotel and had a drink in The Cave. We loved The Cave! Service was great and it had a cool atmosphere. The next day we ate breakfast (We had the bed and breakfast option). The omlettes were delicious and very filling. Next stop was the spa. We got couples swedish massages from Lupe and Shannon. We felt welcomed when we walked in and felt so calm and relaxed when we left. We will definitely be getting massages more often! After that we thought about going to the driving range, doing some mini-golf, or perhaps relax in the pool/hot tub but we decided to relax in the room a little bit. We only stayed for one night so we decided to head home and missed out on a lot they had to offer but it still was a great getaway.
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Hilton Chicago Indian Lakes ResortKeep the golf course

Terence S
from Chicago, United States

Submitted on 06-09-2016

This hotel is a great place. All the staff, from check in, to Spa, to restaurants, to golf course, to housekeeping were extremely friendly and all very helpful. You get the feeling of "yes is the answer, what is your question?" in the atmosphere there. Clean, great rooms, interesting architecture, great water treatment in the lobby, fun bars, good restaurant and a terrific 27 hole golf course. The golf course we were told was closing for good at the end of this season. That would be a shame...
This hotel is a great place. All the staff, from check in, to Spa, to restaurants, to golf course, to housekeeping were extremely friendly and all very helpful. You get the feeling of "yes is the answer, what is your question?" in the atmosphere there. Clean, great rooms, interesting architecture, great water treatment in the lobby, fun bars, good restaurant and a terrific 27 hole golf course. The golf course we were told was closing for good at the end of this season. That would be a shame.
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Restaurant was terrible, served spoiled food and tried to charge us for it. Service was horrible, asked for a Manager and one never came. Reported the problem of the restaurant to front desk they stated they would talk to restaurant manager no resolution. The hotel is outdated and very confusing to find things.

Hilton Chicago Indian Lakes ResortNeeds Updating

Jschraut
from Minneapolis, Minnesota

Submitted on 09-09-2016

I really loved how different this hotel was from a standard hotel. The offering of mini golf and both indoor/outdoor pool along with 3 bars makes you never have to leave if you don't want to. However, the hotel is very dated and the carpet smelled probably due to age. If the hotel was updated I'd give it 5 stars. In current condition it is nice but not the Hilton standard I expected.

Hilton Chicago Indian Lakes ResortGreat time in Chicago area.

mikefrommichigan031
from gibraltar, michigan

Submitted on 10-09-2016

It was a great room for a competitive price. the room was clean, comfortable and had had a beautiful view of the golf course. The pool and hot tub are better than most hotels in the area.
I will stay here again.

Hilton Chicago Indian Lakes ResortHad a great time

Bryan S
from

Submitted on 10-09-2016

Great treat. Property is just beautiful. This property is surrounded by well-manicured lawns excellent flower beds and beautiful ponds. The hotel offers a number of bars and restaurants and massage Spa. Swimming pools miniature golf and a full 18 hole course are the amenities offered by the hotel. Staff is nice and inviting always with a smile. Hotel shows a little age. Rooms are a nice size. All in all a great experience.

Hilton Chicago Indian Lakes ResortGreat girls weekend!

amk082308
from South Bend, IN

Submitted on 11-09-2016

We had a fantastic stay, they were able to accommodate us with adjoining rooms, the night auditor also opened the store up for us to grab a couple things we had forgotten at around midnight. The rooms are ENORMOUS, which was really nice. It is a little odd that the door adjoining the rooms is in the bathroom, we ended up going through the hall back and forth during shower times and what not. My only real complaint is our room was above the dining area, at this property all of the rooms have wind...
We had a fantastic stay, they were able to accommodate us with adjoining rooms, the night auditor also opened the store up for us to grab a couple things we had forgotten at around midnight. The rooms are ENORMOUS, which was really nice. It is a little odd that the door adjoining the rooms is in the bathroom, we ended up going through the hall back and forth during shower times and what not. My only real complaint is our room was above the dining area, at this property all of the rooms have windows to the giant indoor courtyard type thing. Around 630 am, I think it was, they turned on the television. We were on the 3rd floor with our windows completely shut and it was loud enough to wake me up and keep me up which was kind of a disappointment.
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Hilton Chicago Indian Lakes ResortPerfect place for yearly meeting with musician friends to continue TRADITION!!!

dianamF6149XM
from Kirkland, Illinois

Submitted on 13-09-2016

Great place to stay, lovely rooms and great service! The atruim and surrounding greenary with waterfall is like travelimg to a magic place!!! The glass elevators with the spectacular view added to the enchantment!

Hilton Chicago Indian Lakes ResortTranquil!

BEdwin2
from

Submitted on 16-09-2016

Had a wonderful relaxed time with my husband! The hotel staff was friendly the room was immaculate and the best part was that you could not hear the sounds of doors closing or any sounds coming from other rooms. I don't know if it was the insulation of the room or the octagon shape but it was great. Hotel was beautiful lots of places to relax and have a good time like the bar, center atrium, game room, pools, hot tub and mini golf. I didn't visit the restaurants or the spa but maybe next time. T...
Had a wonderful relaxed time with my husband! The hotel staff was friendly the room was immaculate and the best part was that you could not hear the sounds of doors closing or any sounds coming from other rooms. I don't know if it was the insulation of the room or the octagon shape but it was great. Hotel was beautiful lots of places to relax and have a good time like the bar, center atrium, game room, pools, hot tub and mini golf. I didn't visit the restaurants or the spa but maybe next time. The surrounding town was very nice and had lots of stores and restaurants and the people seemed very friendly. The only thing I would change would be the elevator there was only one working on each side and it was very slow. Oh the room service food was very good and watch out for the hot wings!
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Hilton Chicago Indian Lakes ResortBeyond your expectations

HaroldHagan
from Winter Haven, Florida

Submitted on 16-09-2016

This Hilton resort/ country club is the absolute best. This will more than fill every need that you might have. From the moment you enter the lobby, you are greeted with people that make you feel so welcome. Then to the glass enclosed elevator, as you look out down at the artrium, unbelievable sight.
As you enter your room, it is so spacious, and the glass wall that lets you look down to a beautiful garden.
And make sure your plans include breakfast. That is a highlight..
You total experie...
This Hilton resort/ country club is the absolute best. This will more than fill every need that you might have. From the moment you enter the lobby, you are greeted with people that make you feel so welcome. Then to the glass enclosed elevator, as you look out down at the artrium, unbelievable sight.
As you enter your room, it is so spacious, and the glass wall that lets you look down to a beautiful garden.
And make sure your plans include breakfast. That is a highlight..
You total experience will be one of enjoyment and relaxation..
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Hilton Chicago Indian Lakes ResortPenthouse is a MUST!!

Vikki B
from Chicago, Illinois

Submitted on 17-09-2016

Stayed in one of the penthouses, OMG!!!! Bed was amazing, didn't want to leave it. They have a Club , but the dj was off. Looked nice though. Grounds are beautiful. If your looking for a great weekend getaway this is it. I plan to visit again and hopefully have the golf course view.

Hilton Chicago Indian Lakes ResortGreat getaway

jdtinder
from Avon, Indiana

Submitted on 18-09-2016

I booked this resort thru Priceline so I had no idea what I was getting until I made the offer. My first thoughts was oh no after reading some of the review's. To my surprise this was a really nice resort not your cookie cutter hotel. Was it a 3.5 star hotel I'm a little on the fence about this. It did need some updating like fresh paint but the room was nice and clean. We went to the speak easy bar because the cave bar closes up pretty early. The bar was a little hard to find but well worth ...
I booked this resort thru Priceline so I had no idea what I was getting until I made the offer. My first thoughts was oh no after reading some of the review's. To my surprise this was a really nice resort not your cookie cutter hotel. Was it a 3.5 star hotel I'm a little on the fence about this. It did need some updating like fresh paint but the room was nice and clean. We went to the speak easy bar because the cave bar closes up pretty early. The bar was a little hard to find but well worth the walk. I enjoyed the resort design and the fact you could stay indoors and do everything. The atrium was really neat and the indoor pool area was nice and unique. Now for what I think kept this from being the perfect stay. A what seemed like a 10 minute walk to my car in the parking lot because I don't like valet parking. Just one elevator worked but we was on the 2nd floor so the stairs worked best for us. The pillows wasn't 3.5 star quality and neither was the bed. Shower was in need of a new shower head. Overall I'd definitely go back but wouldn't go in the cold winter month's. The long walk in 10 below snow covered ground would be brutal to say the least.
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Stayed for one night on a business trip. The hotelÂ´s interior lobby is quite old and looks used. Anyway - rooms are big, beds are comfortable and the overall impression is good. Try the cave bar - cosy and lots of people at night. The architecture of the hotel is interesting: with garden and waterfalls inside. Rates are reasonable for Chicago area.

Hilton Chicago Indian Lakes ResortVery nice

Ginnie S
from Mason, Ohio

Submitted on 20-09-2016

Very nice Hilton property outside of the city. Didn't get to use any of the amenities, but they all looked wonderful. The rooms were clean and quiet and very spacious. Staff was very friendly. Parking is free and there are a few places close by to drive for dinner. Looks like a great place to spend a weekend sometime.

Hilton Chicago Indian Lakes Resortwouldn't stay at this hotel ever again

Russell S
from harlingen, United States

Submitted on 20-09-2016

everything wasn't good. from the first time I step in hotel. very expensive with no frels. go woke up by fire alarm and no one telling us what happened. had all kinds of fire trucks and fireman out there. lost a lot of sleep. no coffee in room. soap to small to shower with

Hilton Chicago Indian Lakes ResortWonderful Hilton Experience

Lawrence G
from Albuquerque, United States

Submitted on 24-09-2016

We were a bit reluctant to make reservations at this hotel based on some of the reviews, but we were pleasantly surprised. This is a gorgeous and unique resort hotel with beautiful architecture throughout. Though it's an older hotel, Hilton has done a fantastic job giving it a facelift. The room was beautifully decorated and was looking out over the stunning 5 story atrium. Only a few minor attention-to-detail issues which are not worth mentioning here. We would return to this hotel in a heartbe...
We were a bit reluctant to make reservations at this hotel based on some of the reviews, but we were pleasantly surprised. This is a gorgeous and unique resort hotel with beautiful architecture throughout. Though it's an older hotel, Hilton has done a fantastic job giving it a facelift. The room was beautifully decorated and was looking out over the stunning 5 story atrium. Only a few minor attention-to-detail issues which are not worth mentioning here. We would return to this hotel in a heartbeat.
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Hilton Chicago Indian Lakes ResortGreat place to stay

Lisa K
from Chicago, United States

Submitted on 24-09-2016

The hotel is beautiful. There is an amazing pool, a mini golf course and a great bar. I was disappointed that we asked for early check-in, since we had a wedding at 3pm, and our room was not ready until 3. We had to use a family members room to get ready.

Hilton Chicago Indian Lakes ResortFamily Wedding

tammyr877
from Plainfield, Connecticut

Submitted on 26-09-2016

A bit pricey, but the room was very spacious and clean. We were their for a wedding and were able to fit about 15 people in our room for cocktails. Did get room service, but was given the wrong items, so not happy about that.

Hilton Chicago Indian Lakes ResortReturn Customer

tunisiap
from

Submitted on 26-09-2016

Hotel offers a lot of varieties activities and the location is prefect for outings. Had an awesome time because there were several other functions on site. Would definitely return for additional stay.

Hilton Chicago Indian Lakes Resortexcellent

654joannag
from Lombard, Illinois

Submitted on 29-09-2016

Children came to stay because they didn't have school so we came for leisure to swim and just to hang out and we had an excellent time room service was clean the beds were comfortable breakfast in the morning was delicious thank you again and I would definitely refer this hotel

Hilton Chicago Indian Lakes ResortHilton - Indian Lakes

Rodney D
from Euless, United States

Submitted on 03-10-2016

Quickly becoming outdated. The amenities are of a much higher caliber facility, but it does seem the Hilton brand has orphaned this facility. It has an excellent dining facility, golf course, and spa, but how the handle the upkeep of the place is beyond the pale.

Traveling from Indiana and Wisconsin, and stayed here for 3 nights, and let me give you the rundown. I may have a couple of positives here and there.
The arrival was somewhat interesting. I don't understand the need for 3 separate parking lots?? You have to walk a bit to get up to the hotel if you're not lucky enough to park on the side. Why is it that you don't have sidewalks from the parking lot to the hotel? The side parking lot should have one especially because it makes no sense to have t...
Traveling from Indiana and Wisconsin, and stayed here for 3 nights, and let me give you the rundown. I may have a couple of positives here and there.
The arrival was somewhat interesting. I don't understand the need for 3 separate parking lots?? You have to walk a bit to get up to the hotel if you're not lucky enough to park on the side. Why is it that you don't have sidewalks from the parking lot to the hotel? The side parking lot should have one especially because it makes no sense to have to walk down the middle of the lot, which I think is dangerous anyways. ..They have an arcade, 2 swimming pools with a slide for the indoor pool....a restaurant on the water which was small for the size what the hotel is. They have a nice golf and miniature golf area, but it rained most of the time to even enjoy it. The Cave bar was interesting, and the middle was nice with trees and water surrounding. It was cool to hear the water running.
The fountain in the middle was hardly ever lit up at night. Is this a winter thing because that's when I noticed it lit up my last trip here? The outside architecture is outdated and needs some renovating. The inside is nice, but the front desk should be a bit bigger and there should always be 2 people helping at such a large hotel. The girl a the desk, Shannon was a bit snobbish after she told me the room wasn't ready, when I then proceeded to go up to the room and ask the housekeeper herself. The housekeeper said it was ready and when I went back downstairs to tell her....let's just say I didn't care for the prissy tone. I get questioned too if someone thinks I'm not right, but I don't get snoody with someone because they are making sure of things.
The guy who took our bags at first and held them. I think his name was Frank. He was VERY nice, and wished that he was the one taking care of us period, so thank you Frank.
This review will be continued......too long to type.
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Hilton Chicago Indian Lakes ResortHilton sold this property; and it shows

Ashton P
from Detroit, Michigan

Submitted on 08-10-2016

Hilton sold this property to another management company altogether. The transition will take place in 2017. For now, the staff is super friendly and helpful. The property itself? ...I like to say it was nice at one time. Zero upgrades or maintenance to it and it shows. The rooms are still comfortable and nice, but the common areas are old and dated.

Hilton Chicago Indian Lakes ResortPretty nice but a few things need attention

davew49
from Dayton, Ohio

Submitted on 10-10-2016

Overall I enjoyed my stay here, but the hotel needs to fix some of its noisy pipes and elevators. The noise made it tough to sleep and the elevators were extremely slow. The rest was great, good breakfast, lots to do here and comfortable beds with oversized rooms. All in All worth a visit to this hotel. The Cave lounge alone is quite an experience.

Hilton Chicago Indian Lakes ResortSomething to be said about Customer Service

Heddie72
from East Windsor, Connecticut

Submitted on 10-10-2016

A large group of us attended a friend's wedding here. Although the property is dated, as noted in other reviews, the customer service was exceptional. When we arrived all our rooms were ready, the staff was very courteous and checked us in quickly. The room I had was spacious and clean. Breakfast at the golfers restaurant was good, although the coffee was better in the little store up front. The best experience was the wedding we attended. Their staff was amazing, the food was fantastic an...
A large group of us attended a friend's wedding here. Although the property is dated, as noted in other reviews, the customer service was exceptional. When we arrived all our rooms were ready, the staff was very courteous and checked us in quickly. The room I had was spacious and clean. Breakfast at the golfers restaurant was good, although the coffee was better in the little store up front. The best experience was the wedding we attended. Their staff was amazing, the food was fantastic and bartenders were on point.
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Hilton Chicago Indian Lakes ResortExcellent Service

Cory M
from Lake Mills, WI, United States

Submitted on 10-10-2016

We stayed at the Hilton Indian Lakes Resort for a family wedding. Grounds were stunning, service was excellent, room was very clean with the always comfortable Hilton bed and pillows. Staff was super!

Hilton Chicago Indian Lakes ResortThe Concierge knows everything!

Cami B
from

Submitted on 11-10-2016

The rooms are spacious, clean and comfy, plenty to do around the resort, pool and spa are great! Housekeeping did a great job cleaning up and tidying up our room everyday, and the concierge, Josh Mike and Frank were extremely friendly and helpful! The shuttle took us to the train station down the road to get to downtown Chicago, about an hour ride. not bad! I would recommend this resort to anyone visiting the area.

Hilton Chicago Indian Lakes ResortQuiet Hotel with good golf facilities

ArnsteinLarsen
from Oslo, Norway

Submitted on 15-10-2016

Nice quiet hotel. Good breakfast buffet. Minigolf court and three 9 holes golf courses. The interior of the hotel is a bit dated and makes the price of rooms a bit pricey, but everything was clean and well taken care of.

Hilton Chicago Indian Lakes ResortNo More Golf

Z6784OBanthonyr
from Frankfort, Illinois

Submitted on 16-10-2016

My wife and I love golfing here and were extremely disheartened to hear the golf course is closing permanently. We love golfing and see no reason to return except for unwinding at the speak easy and visit George at Izzy and Moe's.

Hilton Chicago Indian Lakes ResortDecent stay - not sure if I would repeat or refer...

Seth W
from

Submitted on 17-10-2016

Pro's - Large hotel with conference space, decent food, kid friendly pool and game room.
Con's - They haven't paid attention to details (cleaning), rooms and hotel could use a face-lift...
Did a weekend stay-cation with the kids. First impression - big hotel, large property. Second impression - needs a face-lift and a deep cleaning.
Check-in was the best part and relative simple. The digital key function is pretty nice.
We had a suite and the room had an odor that we couldn't trace. After s...
Pro's - Large hotel with conference space, decent food, kid friendly pool and game room.
Con's - They haven't paid attention to details (cleaning), rooms and hotel could use a face-lift...
Did a weekend stay-cation with the kids. First impression - big hotel, large property. Second impression - needs a face-lift and a deep cleaning.
Check-in was the best part and relative simple. The digital key function is pretty nice.
We had a suite and the room had an odor that we couldn't trace. After some looking, we discovered that the previous guest had left pizza and a plum in the fridge that was both going bad. The base of the windows had dead insects (bee's) and carpet was not vacuumed. We express this to the front desk staff the next day and asked them to clean both of the rooms. They only cleaned one and still didn't address the dead insects along the window base. They gave a discount but what i really wanted was a clean room - especially after upgrading at the time of check-in. The pool was fun for the kids and pretty deep (10ft) for a hotel pool. The food is ok but the steak house across the way was excellent. We didnt spend that much time in the game room but did explore the hotel. The hotel is really designed well and could be a staple if they make some upgrades and deep clean the rooms. Speaking of rooms, the "peep" hole is awkwardly high on the doors. The hotel was made for tall people or something. There was a party going on our our last night that kept us up until the party was over. It was like out room was right about the conference space. Not sure if I would come back there... I think this was a one [night] weekend stand for us.
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Hilton Chicago Indian Lakes ResortWonderful experience

rick348
from Dayton, Ohio

Submitted on 18-10-2016

We had many properties to choose from for our weekend getaway and almost passed this one up because some reviews bemoaned outdated decor and alleged odd smells. However from beginning to end our experience was that this hotel was among our most favorite ever. The indoor pool was extraordinary, with a fun water slide for the kids and an old-time 10-ft deep end for the adults! The property lives up to its name as a resort, even being just minutes away from O'Hare airport and Woodfield Mall. We lo...
We had many properties to choose from for our weekend getaway and almost passed this one up because some reviews bemoaned outdated decor and alleged odd smells. However from beginning to end our experience was that this hotel was among our most favorite ever. The indoor pool was extraordinary, with a fun water slide for the kids and an old-time 10-ft deep end for the adults! The property lives up to its name as a resort, even being just minutes away from O'Hare airport and Woodfield Mall. We look forward to returning for a future visit.
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Hilton Chicago Indian Lakes ResortFun time in Bloomingdale

Kbelmont
from Carmel, Indiana

Submitted on 19-10-2016

Great location. Near major shopping malls specifically Oak Brook. Bar and restaurant conveniently located. Pool and exercise area available for us. Room spacious.
Nice amenities. Large facility bit intimate and quiet. Bloomingdale is a quant town with lots of activities in the Fall. Close to major highway.

Hilton Chicago Indian Lakes ResortIndian Lakes

Janice H
from Dolton, United States

Submitted on 19-10-2016

I come to this location once or twice a year. It is not far from my home, but make me feel like I am out of town on vacation. Enjoy the fact the spa is on the premises. Shopping at your feet as well as numerous dining possibilities.

Hilton Chicago Indian Lakes ResortBusiness/Personal

teresahG7032MM
from

Submitted on 20-10-2016

The Hilton Indian Lakes is a beautiful place for a quick get-away! It was the perfect place to host a convention/retreat. Our delegates played golf between sessions. Others visited the spa to relax and be pampered! Some delegates took time out to swim and entertain their children in the pool.

Hilton Chicago Indian Lakes ResortSweet suite

254kristyf
from Indianapolis, Indiana

Submitted on 22-10-2016

Large hexagon rooms were interesting. Two room suite with sofa bed and rollaway meant each of my three kids had their own bed and no quarrels! Still lots of space. Very quiet so I did not ever need my earplugs. Gorgeous views of golf course. Pool with water slide a big hit! A long drive to Chicago museums though - 1 to 1.5 hours with traffic.

Hilton Chicago Indian Lakes ResortMUSTY

James Robert G
from LEXINGTON, KY, United States

Submitted on 22-10-2016

the meeting rooms and quest rooms have a strong musty smell along with the driver made us wait outside our restaurant for 45 minutes after the time we set up to be picked up, also the bartender was very rude to us and the drinks were very expensive

Hilton Chicago Indian Lakes ResortSweetest Day Weekend

tiffani910
from Chicago, Illinois

Submitted on 24-10-2016

Presidential Suite was not impressive, severely over priced. Deck is in poor condition, needs to be refinished badly. Also, the nets were overwhelming. In-room dining breakfast was not good. Burgers were great! The spa was nice.

Hilton Chicago Indian Lakes ResortEnjoyed the conference

veatricec2016
from

Submitted on 24-10-2016

Staff was very friendly, respectful and accommodating. Meeting rooms and food was terrific. The meeting rooms were comfortable. I didn't get a chance to get a spa treatment, but friends that did felt relaxed and gave it thumbs up. Staff in spa was pleasant. Overall a good time was had by all.

It had a lot of activities spa, golf and different types of restaurants in the property. Very friendly stuff. I enjoyed my stay and I will definitely be back. Beautiful property that day was the cubs g.

Hilton Chicago Indian Lakes ResortGreat Local & ammenities

stewyvette
from Marine City, Michigan

Submitted on 26-10-2016

Stay here every time we visit our family in Illinois. Very consistent rooms (although getting dated). Comfortable beds, great pool onside and out. Staff is always friendly. Location is very easy to get to from expressways, and close to shopping, movies, restaurants.

I was traveling on business to Chicago and then from Chicago to Montana for a hunting trip. They were very accomodating. The feel of the hotel is definitely like a resort. Although it is probably due for an update, it was a great location to stay.
Staff was top notch and what you would expect from a Hilton property.

Hilton Chicago Indian Lakes ResortHilton Indian Lakes

Amayer23
from Aurora, Illinois

Submitted on 30-10-2016

Great hotel. Lots to do. Cool Cave bar. Nice rooms, they are spacious and clean. Restaurants are ok. Food was a bit pricey and not hot enough. Pools and hot tub were very nice. Great location close to the Lynford Winery.

Hilton Chicago Indian Lakes ResortBloomingdale Illinois

Sheryl G
from Orland Park, Illinois

Submitted on 31-10-2016

Older hotel, could use some upgrades. Had king room facing golf course. Pleasant stay. Good amenities. Take advantage of valet service if possible as parking is a little distance from entrance if you have lots of luggage. I would recommend if visiting someone in North suburbs of Chicago.

Hilton Chicago Indian Lakes ResortThis used to be my favorite hotel!

Aubrey L
from

Submitted on 01-11-2016

This hotel doesn't deserve to have the Hilton name anymore.
I have stayed at this hotel about 2 times a year for the last 4 years. We always rent out the presidential suite, a gorgeous room big enough to hold my friends and family. We stayed this past month and experienced the worst stay ever, and will no longer be returning.
About 4 days prior to check-in I called and requested 2 banquet tables for the room, a service that has ALWAYS been provided to us. The woman I spoke to on the phone s...
This hotel doesn't deserve to have the Hilton name anymore.
I have stayed at this hotel about 2 times a year for the last 4 years. We always rent out the presidential suite, a gorgeous room big enough to hold my friends and family. We stayed this past month and experienced the worst stay ever, and will no longer be returning.
About 4 days prior to check-in I called and requested 2 banquet tables for the room, a service that has ALWAYS been provided to us. The woman I spoke to on the phone said it would be no problem and she notated my reservation.
We arrived at the hotel and it was a nightmare. It began with no bellmen being on staff to help us with our luggage or offer valet parking, both services in which I use each time I visit. A staff member brought out a cart and didn't offer assistance whatsoever.
Later, a kind man at the front desk helped me with valet.
After checking in, we went to the room and saw that the tables were not provided. Understanding that the hotel was very busy we called at noon and requested them again. Guest service agent apologized and said she will call banquets. 3pm came and still no tables. We called again. The same thing was said, a generic apology and a promise that they will be delivered. We wait another hour and call the front saying we will be leaving the room to run to the store and we will be back, told them the tables can be delivered when we are out of the room, they said it would be no problem and that we would have them soon.
We return to around 7pm and still no tables. I call the front desk again, a gentleman working tells me that they no longer supply this service and was shocked no one mentioned it to me. My friends and family were coming at 8 pm and now I had no tables for the food and seating arrangements I organized. If only I was told it was an arrangement that could not be fulfilled since the time I called, I would have been prepared to bring my own tables from home. Imagine being deliberately lied to by staff, its not a nice feeling.
The women at the front desk were stale and had no sense of customer service. You do NOT make empty promises to guests and you definitely do not waste their time. The women seemed to lack knowledge in their own hotel and services. I say "women" because the men working at the front desk were the only respectful and hospitable ones.
The bellmen were incompetent and lazy.
The room was musty and had mold on some parts of the windows.
Rumor has it all exterior facing rooms have black mold that have been painted over, I found this out when I stayed there during the visit.
This hotel has gone down hill. I miss the old staff that would be helpful and very accommodating.
This hotel is NOT Hilton quality. I really hope Hilton looks into shaping it up or just ditching this hotel all together.
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Hilton Chicago Indian Lakes ResortVery nice, roomy hotel,

Scott K
from Plainfield, Illinois

Submitted on 01-11-2016

We have been here many times in the past and have always enjoyed our stays.This time was no exception. Rooms are quiet, and quite comfortable. Room service was prompt and courteous. As was check in staff. Atrium is nice and so is the bar in the middle.

This hotel is so relaxing. The beds are comfortable and the staff is very accomidating and friendly. The conference area is wonderful, they have an indoor waterfall and firepit.This is one of my favorite hotels.

Hilton Chicago Indian Lakes ResortGreat Place for a Conference

howarda2
from

Submitted on 02-11-2016

I always love staying here. Its a like a getaway from the city type of hotel. Staff is friendly, rooms are clean, food is good. Sure the hotel could use some updates in decor but its really nice and a good value.

Hilton Chicago Indian Lakes ResortConference

Connie R
from Lexington, Illinois

Submitted on 06-11-2016

Excellent room location; excellent maid service; excellent facility. Room was quiet, beds were comfortable, bathroom facilities were more than adequate. Conference rate was satisfactory and made the stay more affordable.

Hilton Chicago Indian Lakes ResortAmazing and enjoyable stay!!

crystalp46
from New Orleans, Louisiana

Submitted on 09-11-2016

I enjoyed this resort style hotel with so many amenities. The design is just absolutely breathtaking. The walk to the conference areas was long but cart service is available...I walked so I enjoyed it. My room had a beautiful golf view with an awesome sunrise. The room service and restaurant food is also great and plentiful.

Hilton Chicago Indian Lakes ResortWonderful ! Makes you feel like your on vacation!

peggyd166
from Washinhton mi

Submitted on 12-11-2016

The hotel has a bar in the center that is a cave with waterfalls on the sides! outstanding! Lots to do for the family- great pool and whirlpool putt putt golf and golf course ! You could spend a few days there and never leave.

Hilton Chicago Indian Lakes Resortpatstravelreviews.com

Patrick C
from San Diego, United States

Submitted on 11-11-2016

Interesting looking hotel on 3 golf courses. Not a traditional Hilton. Location is a little inconvenient, unless you are staying there to play golf (which I would like to do one day). Rooms are starting to age, but they are clean. Internet connection was good, breakfast was ok (nice was open till 10:30 am) but the value was excellent as the rate was under $100. Bed comfortable and other than housekeeping knocking on my door before I was to wake had a good night sleep.

Hilton Chicago Indian Lakes ResortVery Unique

PikkNikkTravels
from Valparaiso, Indiana

Submitted on 14-11-2016

Very unique hotel, has a Frank Lloyd Wright vibe to it. Rooms are spacious and has a refrigerator in the room. This won't be a Hilton property for much longer. There is way too much renovations to be done to keep it up to brand. There were several bleach stains on the hallway carpets, cobwebs around the atrium and light fixtures. I am sure when it was first opened, it was beautiful, but now, and itâ??s a bit tired. There was a musty, mildew smell throughout the whole hotel. Had dinner at the Mas...
Very unique hotel, has a Frank Lloyd Wright vibe to it. Rooms are spacious and has a refrigerator in the room. This won't be a Hilton property for much longer. There is way too much renovations to be done to keep it up to brand. There were several bleach stains on the hallway carpets, cobwebs around the atrium and light fixtures. I am sure when it was first opened, it was beautiful, but now, and itâ??s a bit tired. There was a musty, mildew smell throughout the whole hotel. Had dinner at the Master's restaurant, typical restaurant fare. This is also where they served their breakfast buffet. The Cave bar looked pretty cool, but after waiting a while at the bar and receiving no service, we retreated to the Speakeasy bar under Shiraz. Everything is a bit spaced out and you can easily get lost if you are not paying attention. The Speakeasy bar was, in my opinion, the best bar to be at. DJ on Saturday night played great music and the drinks didn't break the bank, and still tasted great. Meeting rooms were very eclectic and were great for what we needed them for. The catering we received in our green room thoughâ?¦â?¦ WOW!!! Food was fantastic! Props to the catering department. I hope that this place stays open, if not a Hilton, then I hope another brand picks it up. It definitely needs a hardcore renovation.
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Hilton Chicago Indian Lakes ResortFantastic property, and a fabulous room!

ehcdiva
from Long Island, NY

Submitted on 16-11-2016

First off this is a beautiful property with tons of activities on site. A full golf course, putting green, and mini golf. Outdoor and indoor pools, the indoor pool has a slide for the kiddos, and there's also a hot tub inside, along with plenty of seating and towels. There are several options for dining and a few bars in the resort as well. I especially liked the cave bar located just across from the hotel lobby complete with actual cave & waterfall! The bartenders in both the cave bar, as well ...
First off this is a beautiful property with tons of activities on site. A full golf course, putting green, and mini golf. Outdoor and indoor pools, the indoor pool has a slide for the kiddos, and there's also a hot tub inside, along with plenty of seating and towels. There are several options for dining and a few bars in the resort as well. I especially liked the cave bar located just across from the hotel lobby complete with actual cave & waterfall! The bartenders in both the cave bar, as well as the event space in the conference center, were friendly, fast and poured great drinks. We ordered room service and I will say although it was quick service, the food was just okay, not bad, just nothing special. The entire hotel, including our room was beautiful, modern and clean. If I really wanted to nit pick, I'd say the hallways (on our floor at least), were very narrow and curvy, but if that was to accommodate all the extra space in our fabulous room, that is more than okay with me!
All of the staff members, from front desk, to room service, to housekeeping, were very friendly and knowledgable.
LOVED OUR ROOM!! We had a suite with a very spacious bedroom, bathroom area, closet space, TV and desk area. We also had a mini fridge and coffee maker, but no microwave. The living room area was in a separate room (looks to be an adjoining option since there were doors at our bedroom, living room and hallway), also very spacious, with a closet, tv, sofa, room chair and TV. Even the ceiling in our bedroom area was beautiful.
Location - Although Chicago is right in the hotels name, it's actually in more of a suburban area, about 30-45 minutes from Chicago. It is conveniently located to major highways, and there are plenty of area shops, activities, and restaurants to choose from.
We will absolutely stay here again if we return to the area!
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Hilton Chicago Indian Lakes ResortGreat value and staff

srdavis121
from dfw

Submitted on 20-11-2016

If you are an honors member you should definitely try this location. Great value and staff and the complimentary breakfast is worth the trip. Nice rooms and on site bar, pool etc. Worth a few extra miles to drive.

Hilton Chicago Indian Lakes Resortbeautiful resort that unfortunately is closing!!

kaika32
from North Houston, Texas

Submitted on 29-11-2016

I have stayed at this hotel many times. it is a beautiful resort with conference centers, golf course, 2 pools 1 out and 1 in and a beautiful atrium with a really cool bar made out of rock called the cave bar. the rooms are fairly large for hotel rooms nicely furnished the staff is very professional and friendly and the resteraunts are great . unfortunately the company that owns this property feels the need to close it . it will be rebranded as a doubletree hotel . after speaking to some of t...
I have stayed at this hotel many times. it is a beautiful resort with conference centers, golf course, 2 pools 1 out and 1 in and a beautiful atrium with a really cool bar made out of rock called the cave bar. the rooms are fairly large for hotel rooms nicely furnished the staff is very professional and friendly and the resteraunts are great . unfortunately the company that owns this property feels the need to close it . it will be rebranded as a doubletree hotel . after speaking to some of the staff I was told that it will no longer be a resort. they are doing away with the golf course, knocking down the conference centers, doing away with resteraunts and taking out the cave bar and putting many of their employees out of work. hopefully they will leave the atrium. have no idea what this resort we be like in the future. I understand they are leaving 1 resteraunt, Shiraz open and it will be used for breakfast as well as fine dining. this resort has been open for many years it's a shame it will be made into a hotel only!!!! it is supposed to remain open for business during the refurbishment however I wouldn't stay there while all this was going on . this resort is in bloomingdale il. and it had nice amenities if you take them all away and just make it a hotel I have no idea why you would want to go there !!
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Hilton Chicago Indian Lakes ResortAverage at best

Y6610OWmarkc
from Nashville, Tennessee

Submitted on 30-11-2016

Hotel is in need of an update. Guest rooms have limited amenities. Hotel services are average. Izzy & Moe's bar within the hotel was fun with a friendly staff and reasonable prices. The pricing of the hotel doesn't match the available amenities.

Hilton Chicago Indian Lakes ResortRecommend!

Sojournology
from Memphis, Tennessee

Submitted on 01-12-2016

We very much enjoyed our stay. The hotel was affordable, comfortable, and charming. We loved the pool, atrium, grounds, pet-friendliness, bed, and staff. The architecture is truly unique and a welcome departure from standard form.

Hilton Chicago Indian Lakes ResortVery nice stay

salvadors160
from Bloomington, United States

Submitted on 03-12-2016

It was a very nice hotel stay. The staff was very nice checking in and they let us check in a couple hours earlier than check-in time. My HHonors gold status didn't do much since I booked the trip through hot wire but other than that the stay was great. Nice location and very different but nicely styled rooms.