BS&T 2012 Executive Summit: The Conference in Quotes

The seventh annual Bank Systems & Technology Executive Summit has come and gone, but the memories will last a lifetime. Customer-centric channel strategies, big data, the future of branches and the evolution of IT's role in financial services were just some of the topics discussed during the three-day event. Here are our picks for some of the most memorable and thought-provoking quotes from the conference.

1. Good Advice

You cannot sell services like you sell a tube of toothpaste.

-- Nancy Stephens, Associate Professor of Marketing at the W. P. Carey School of Business at Arizona State University, on the challenges banks face selling their products.

Bryan Yurcan is associate editor for Bank Systems and Technology. He has worked in various editorial capacities for newspapers and magazines for the past 8 years. After beginning his career as a municipal and courts reporter for daily newspapers in upstate New York, Bryan has ... View Full Bio