About Us

Kids Help Phone is a Canadian and world leader known for our expertise and continuous innovation as Canada’s only 24/7 counselling and information service for young people. Since 1989, our trained, professional counsellors have been listening to kids, often when no one else can or will. We are always there – supporting young people wherever and whenever they need us most.

“I don’t know what’s going to happen in my life, but I wanted to call and thank you for listening. You were the only ones who did.”

– 14-year-old caller

Our free and anonymous service supports young people as they build the skills and abilities they’ll need to improve their emotional health and well-being. In addition to an array of counselling options, we offer young people a wide range of online resources and we work tirelessly to share young people’s perspectives on a societal level – locally, nationally, and globally.

We could not do this important, life-changing working without the generous support of our donors and sponsors. Kids Help Phone raises the majority of our revenue from foundational, corporate, and individual donations. Thanks to our generous donors we can always be there, proudly supporting the 6.5 million young people in Canada between the ages of five and 20 in both English and French.

Did You Know?

In our first 25 years, young people connected with Kids Help Phone’s professional counsellors more than 7.1 million times.

Anything goes – young people contact us about a wide range of issues that include everything from struggles with relationships, to moving to a new school, to cyberbullying, abuse, and mental health concerns. Whatever their concerns, we’re always here to listen and help.

Whether by phone, mobile app or through our websites, we make sure kids can connect with us when they need us, the way they need us.