Vehicle

2012 Mercedes-Benz S-Class Sedan S550 4dr Sedan (4.7L 8cyl Turbo 7A)

Review

At 570 miles the pulley on the alternator wore a hole in the bottom radiator hose. I was 450 miles from home in west Texas. The dealership took a hose off a new car on the showroom floor to get me on the road, however it turned out the water pump had an incorrectly formed flange. The nearest water pump was 10 days away in Germany. They rented me a car to finish my journey. Once the new water pump came in and the old one was replaced the dealer I bought the car from in Dallas sent a truck 250 miles west to pick up the repaired vehicle, haul it 450 miles back east to my driveway. The service was incredible and Mercedes has my highest praise. Just returned from a 2,000 mile trip to Minnesota.
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