We understand that some people have not yet received their Backer Build 3 email. Emails are sent in waves and can take several hours. Please confirm that the emails haven’t been moved to your spam folders and contact Xsolla at https://help.xsolla.com

The download issues for Backer Build 3 now appear to have been resolved. The links in your email should take you to the latest version.

I have not received a new email link yet, but the old link does work and points to the correct build now, so if people are missing their new download link if you still have the old one in your emails try that, it should work for you.

I hate to be a nuisance, but CAN Xsolla deliver on anything these days? every time, every launch for every product there is one issue or the other.
E-mails take long to be sent, links don’t work, no bandwidth…aaaand aaaand aaand.
I mean come on, isn’t this their core business?
I’m not a fan of Steam, but they certainly improved a lot over the past years, almost 0 issues on Release Day

btw, still didn’t get the e-mail, I take it gmail is not one of the top MTA xsolla sends e-mail to, therefore they didn’t actually take the necessary two minutes to read this: https://support.google.com/mail/answer/81126

Thanks a load. And yes it works. I have the launcher installed however in the log in section it asks for my email and password. It won’t reset password. In fact xsolla doesn’t recognise p************@gmail.com as my email even though they sent the email to me in the first place. Logging in through steam doesn’t seem to work either…any advice!? Cheers

You won’t have an account unless you create one. So you either need to create an Xsolla account from the launcher, or you can verify with Steam, Discord, Google, Facebook or Windows Live by clicking on the appropriate icon.

Okay, so it’s distributed through Xsolla, but I can log in with Steam, does that mean it’ll eventually be accessible through Steam? Or what’s the entire point of the Steam login thing?

Because man, if we could have just, y’know, been passed a Steam key and bypassed the entire Xsolla mess, I’m gonna be a bit annoyed. Because actually accessing it through Xsolla feels stupidly circuitous and like I have to redo every step two times because parts time out in between others being executed to validate them, etc.