Client Encounters of the Technical Kind: How to win, support and challenge customers … methodically, with ICON9’s tools & best practices for field engineers PDF

by Andrew K Betts : Client Encounters of the Technical Kind: How to win, support and challenge customers … methodically, with ICON9’s tools & best practices for field engineers

ISBN : #2746681943 | Date : 2015-07-20

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PDF-2b09c | There’s a lot more to technical work … … than technology, as anyone in contact with clients will know—and most engineers, scientists and technicians have some sort of client to worry about. Experience shows that the relational and commercial aspects of customer-facing technical roles are as difficult as the ‘hard science’. And, to succeed professionally, you have to shine in all these… Client Encounters of the Technical Kind: How to win, support and challenge customers … methodically, with ICON9’s tools & best practices for field engineers

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Client Encounters of the Technical Kind: How to win, support and challenge customers … methodically, with ICON9’s tools & best practices for field engineers by by Andrew K Betts

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