They sent me an email telling me that they were sending me another email regarding a billing issue.

I never received that second email which had a key link I need to follow in order to solve this problem. Or so they said in the first email.

I did, however, receive a third email (which was right in the spam folder that I was watching just in case the second email showed up there) which told me that since I did not respond to the second email (which I am going to guess had some time limit associated with it) my transaction was being canceled and my money refunded.

They took my money, had a problem with it, and are now sending it back.

So Torchlight may not end up being my second PC game purchase this year.

And this billing snafu certainly does not bode well for me looking into the Torchlight MMO franchise that the team at Runic Games, the Diablo pedigreed developers of Torchlight, is talking about.

It does, however, give the publisher’s name, Perfect World, something of an ironic twist for the moment.

Anyway, I’ll see about trying to buy the game again this weekend. Perhaps they are suffering from the first day rush.

I’d buy it off the shelf if I could. But Direct2Drive is a viable option. I just found it amusing/annoying that they couldn’t manage to sell me a copy today from their own site. That would seem to me to be the point of sale that offered the biggest cut for the studio, but whatever. The day everything goes as planned will be the day we realize we have the wrong plan in hand.

I did, eventually, get the second email mentioned above, but not before my money was back in my PayPal account.

The better questions is why have you only bought one PC game this year, but then I looked at my purchases (Blood Bowl, Majesty 2, DarkFall, Elven Legacy, Dragon Age on preorder), and yea, guess it’s not been a great year depending on what you are looking for.