Concrete Products

Delivery Information Available at the Touch of a Button

Author:Karli LangnerCatalogue/Brochure

This year has truly blown by. It’s hard to believe that it’s
already August – which means it’s practically Christmas, right? I have a very
large family, so usually around this time is when I start to budget and plan
for Christmas shopping. I have a difficult time in large crowds, so the hustle
and bustle of Christmas shopping in the mall isn’t my thing whatsoever. I
prefer staying home in my PJs and shopping around on my favorite app –
Amazon.
Despite my early jump on the holidays, there are ALWAYS those
few friends or family members that I forget about – perfect opportunity for
Amazon! While I’m shopping around for a gift, the app gives me an estimate of
when my goods will be delivered before I hit “purchase.” Real-time tracking
gives me peace of mind to know that everything I ordered will be here before
Christmas.
Business is all about the customer: what the customer wants and
what they get. I’m always a very satisfied customer when I use Amazon, and
that’s why I continue to do so. I love constantly receiving information about
the goods that I’ve purchased and having confidence that they will be delivered
to me when I need them. What if you could also provide your customers with an
experience that sets you apart from your competition? What if you too could
offer a way for your customers to feel empowered during the order and delivery
process?
MOBILEjobsite can work for your
business in ways that Amazon works for me. Your customer can receive dispatch
data in real-time, regardless of their location. Like my Amazon app, this tool
is an easy-to-navigate app that gives the user information on orders scheduled
for today, upcoming orders for future days, real-time truck locations,
load-level summaries of completed and upcoming orders, notifications when a
load is on the way to your site, and records of load status times.
A consumer survey conducted by Convey,
a team of supply chain and technology professionals, showed that the customer
forms impressions about the brand throughout the purchase experience, and these
impressions are reaffirmed or destroyed by the experience they receive through
the delivery process.
To succeed, customer loyalty must be a core focus. Gain a
competitive advantage by efficiently improving the delivery experience.