Government Urged to Do More to Protect Consumers' Privacy

In a report titled "Big Data: A Tool for Inclusion or Exclusion?", the Federal Trade Commission stopped short of laying down rules for how companies collect and profit from customer information. But it made clear that officials are wary of how such practices can cause harm.

Big Data refers to both the ways businesses exploit customer information and the shadowy industry that's emerged to buy and sell people's data like any other commodity. Highly detailed profiles of your likes and dislikes are now available to marketers, employers and others — and you have little if any say over how they're used.

"Big Data's role is growing in nearly every area of business, affecting millions of consumers in concrete ways," FTC Chairwoman Edith Ramirez said. "The potential benefits to consumers are significant, but businesses must ensure that their Big Data use does not lead to harmful exclusion or discrimination."