Loving Pets since 1892

At Bob Martin, we’ve been keeping the nation’s pets healthy for 120 years, so we know how important their health and happiness is to you

Like having a Vet in the family

We know that keeping your pet (and your home) healthy is important to you – that’s why our Clear range of products are as effective as those available at your vet

Only 5% of fleas are found on your pet

The other 95% are found in the home – see how our complete range of Home protection products can eliminate them

Welcome to Bob Martin Clear

Like so many other Brits, we’re animal lovers at Bob Martin. Our passion has made our family-run business a success for over 120 years.

We really understand the special bond you have with your pet, and how important their health and happiness is to you. And we also know from long experience that being free of fleas, ticks and worm makes for a happier, healthier animal – and a hygienic family home too.

So whether you’re a new owner getting to grips with how to take care of your pet, or want to remind yourself about how easy it is keep your whole family (pets included) safe from fleas, ticks and worms, we can help.

We know that your pets are members of your family too, so if it’s not good enough for you, it’s not good enough for your pet. That’s why our new Clear range of worm and flea treatment products are the same standard as those available at your Vet.

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So we can make your Clear update as satisfying as possible, please take a moment to tell us a little bit about yourself and your pet.

CatDog

First name

*

Surname

*

Pet name

Pet Date of Birth

Email

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Privacy Policy

You may visit this Site without providing any personal information about yourself. Our servers may collect and hold information of visitors to this Site but this information is held only for the period that you are using the Site and will be used on an anonymous, aggregated basis for the purposes of measuring the use of and to improve the content of this Site. We may use cookies to enable certain functions on this Site, or to track return visits to this Site, but never to personally identify you.

Any personal information which you do communicate to us, for example your name or email address, will be held and processed in accordance with the requirements of the Data Protection Act 1998 and will be used only for the purposes of dealing with and responding to any such communication or fulfilling any other obligation which we owe you. If you have any questions in relation to the information we hold about you or our use of that information, please feel free to contact us. You have the right at any time to request a copy of the personal information that we hold about you (subject to payment of a small administrative fee) and to correct any inaccuracies.

This Privacy Policy may be updated from time to time. You will be advised within this Site of the last date on which any updates have been made. If you choose to bookmark pages within this Site for future use, you agree that it is your responsibility to check whether any updates have been made since you last visited this Site.

This Site may contain links to Sites operated by third parties. We are not responsible for and make no representation or warranty as to the privacy practices of those third parties.

By accepting these terms and continuing to use this Site you agree that any personal data you may supply to Bob Martin may be held and processed in accordance with this Privacy Policy.

Users 13 and under

If you are aged 13 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to the Site. Users without this consent are not allowed to provide us with personal information.

Your access to, and use of the Site is subject to the terms, conditions and notices set out here (the "Terms") and in our Privacy Policy [Note: add Hyperlink to the policy] and all applicable laws and regulations.

By using the Site you (also referred to as the "User") agree to be bound by the Terms. If you do not agree with any part of the Terms please refrain from using the Site.

The use of our Site by a minor is subject to the consent of a parent or guardian. If you are under 13 years old you may not use the Site. If you are under 18 years old then your parent of guardian must accept the Terms on your behalf. If they do not, you do not have our permission to use the Site.

2. Modification of the terms

We may change the Terms at any time at our sole discretion and your continued use of the Site after any such changes are made, means you agree to the new, varied terms.

3. Intellectual property

The Site and all of its contents including, but not limited to, the text, Site (as well as the organisation and layout of the Site) design, logos, graphics, icons, images and publications (the "Content") are owned and copyrighted by us (or our licensors) with all rights reserved unless otherwise noted.

All trade marks, copyright, database rights, design rights, patents and other intellectual property rights (together "IP") in the Content and any intellectual property in any software or underlying software code that is made available for download from the Site ("Software") are owned by us (or our licensors) or are otherwise used by us as permitted by applicable law. Any Content that is a trade mark, logo or service mark is also a registered or unregistered trade mark of ours and/or third parties.

Nothing contained in the Terms shall be construed as conferring in any way (express or implied) any licence or right to use any IP that belongs to us (or any other third party). Where the Content is owned or copyrighted by a third party, certain restrictions may apply that you have to comply with. Where this is the case, they will be indicated on the relevant part of the Site. Except as provided in the Terms, you are not allowed use of any Content without our written permission.

If you print off, copy, download or use any part of the Site in breach of the Terms, your right to use the Site will cease immediately and you must, at our option, return or destroy any information used or copies of the materials you have made.

4. Newsletter sign up

If you sign up at the Site to receive newsletters then you will have to register your name and email address . You must ensure that the details you provide us with are correct, complete, up to date and not inappropriate in any way. You agree to inform us immediately of any changes to the information that you provided when registering.

We reserve the right for any reason to refuse access to the Site, suspend or terminate your account or remove or edit content.

5. Your use of the site

We grant you permission to use the Site providing you abide by the following rules:(a) you may download Content, but only for informational, non-commercial, non-profitable purposes and personal use and provided that you do not remove, adapt, alter or obscure any of the information, content or notices (such as copyright and other proprietary notices) contained in the Content. You may not (without our prior written permission or in accordance with the Copyright, Designs and Patents Act 1988) reproduce, download, post, broadcast, store in any medium (including in any other website), transmit, make available to the public, or otherwise use the Content (including, but not limited to, "caching" any material on the Site for access by third parties or "mirroring" any material on the Site) in any way except for your own personal, non-commercial use. Any other use of the Content or the Site requires our prior written permission;

(b) you may not create a database by systematically downloading and storing any Content;(c) you must not use the Site for any purpose that could constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability, or otherwise violate any law;(d) you may not post or send to or from the Site, any material which you do not have permission or approval to post or transmit to the Site;(e) you may not post or send to or from the Site anything which is technically harmful such as malicious software or harmful data; and(f) you may not misuse the Site including, but not limited to, by (i) hacking; (ii) defacing, altering or interfering with the front end 'look and feel' of the Site; (iii) obtaining or attempting to obtain unauthorised access, via whatever means, to any of our networks; (iv) by taking any action that imposes an unreasonable or disproportionately large load on the Site or related infrastructure; by (v) using any software, routine or device to interfere or attempt to interfere electronically or manually with the operation or functionality of the Site, including but not limited to uploading or making available files containing corrupt data or viruses via whatever means; or (vi) engaging in any form of illegal or offensive activity.

6. Privacy

Any personal information about you (for example, your name, address, telephone number or e-mail address) that you send to the Site will be processed by us in accordance with our Privacy Policy.If on registration to the Site (or on amendment of your registration details) you provide us with your work, school, college, university or other non-personal email address you are confirming that you are entitled to receive emails at that address. You also agree that we may stop sending any emails to such address without notifying you if we receive a request from your employer or educational establishment (or otherwise) to stop sending emails to that address.

7. Information provided on the site

We regularly update the information contained in the Site, however while we have taken all reasonable effort to ensure that the information contained within the Site is correct, the Content on the Site may be incomplete, incorrect or out of date and may include inaccuracies or typographical errors. If errors are brought to our attention, we will try to correct them.

Any information, advice or opinion expressed in the Site is of a general nature only and are not intended to address the specific circumstances of any particular individual or entity. Nothing on the Site should be relied upon for personal, legal, financial or other decisions.

8. Links to third party web-sites

The Site may contain links to websites owned or operated by other people and not us. Such links are provided for your convenience only. Your use of any linked websites is at your risk. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

9. Linking to the site

You may link to our home page (but not to any other page), provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. We reserve the right to withdraw linking permission without notice.

10. Service Availability

While it is our goal to minimise disruption caused by technical errors, we do not guarantee that the Site, or any software downloadable from the Site, will operate uninterrupted or error-free, that defects will be periodically corrected or that the Site is compatible with your computer, hardware or software.

11. Disclaimer

We will use reasonable skill and care in providing the Site. However, all Content is subject to change and is provided to you on an "as is" and "as available" basis without any guarantees or warranty (whether express or implied by law) to the fullest extent permitted by law.

12. Limitation and exclusion of liability

The Company accepts no responsibility and shall not be liable for any damage to, or viruses or other malicious code that may infect, your computer equipment or other property on account of your access to, use, or browsing of the Site.

In no event shall the Company be liable for any injury, loss, claim, cost, damage, penalty or any exemplary, punitive, indirect, incidental or consequential damages of any kind whether based in contract, tort, strict liability or otherwise, which arises out of or in connection with your use of the Site or the Content; any failure or delay (including, but not limited to) the use of or inability to use any component of the Site; and/or any information, software, products, services and related graphics as may be obtained through the Site.

The Content on the Site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us and the Site hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

Nothing in the Terms is intended to limit or exclude any statutory rights as a consumer (if any) or to exclude or limit liability for death or personal injury caused by our negligence. Nothing in the Terms shall limit or exclude any liability for fraud or fraudulent misrepresentation.

13. Events outside our control

We will not be liable or responsible for any failure to perform any obligations under the Terms, or delay in performance of any of our obligations under the Terms caused by events outside our reasonable control.

14. General

If there is a conflict between the Terms and any specific rules and/or terms and conditions which appear elsewhere on the Site and are expressly stated to take precedence, or form part of a separate agreement between us and you, those other terms will take priority.

Nothing in the Content at the Site other than the Terms, and Privacy Policy, is intended to form any binding contract. In particular, notes on products, services and the like are stated on an 'invitation to treat' basis (i.e. they are not offers which will become binding upon purported acceptance by you) and are 'subject to availability'.

The Terms and any document expressly referred to in them represent the entire agreement between us and supersede any previous agreement, understanding or arrangement between us.

The Terms shall be deemed severable. In the event any provision is determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term shall to that extent be severed from the remaining terms which shall continue to be valid and enforceable to the fullest extent permitted by law.

The Terms are not enforceable under the Contracts (Rights of Third Parties) Act 1999 by any person not a party to them.

The Terms and your use of the Site shall be governed by and construed in accordance with the laws of England. The courts of England, will have exclusive jurisdiction over any disputes arising out of, relating to or concerning the Terms and/or the Site.

15. Your concerns

If you have any concerns or questions about our Site or the Content, please contact info@bobmartin.co.uk

Thank you for visiting our Site.Last updated 28/07/2014

Ask a Vet

If you have a question that hasn't been answered in our FAQs for dogs or cats then please submit it using the form. All you need to do is enter your question, email address and click 'ASK'. Simple.

Cookies Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie

Purpose and expiry information

PHPSESSID

Allow you to use our site in a way that makes your browsing experience more convenient, for example, by allowing you to store items in an electronic shopping basket between visits. If you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim.

Expires when the browser session ends

ckwh

Store information about your preferences, and so allow us to customise our site and to provide you with offers that are targeted at your individual interests.

Expires after 365 days

__utma

Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

Expires 2 years from set/update

__utmb

Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

Expires 30 mins from set/update

__utmc

Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

Expires at the end of browser session

__utmz

Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

Expires 6 months from set/update

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.