Hi I enable a user's voicemail function,and also set voicemail password, then I make this user enable DND(*78) to test voicemail....yes my asterisknow server notify me a voicemail and send a mail to my mailbox... but when I try to login ucp portal , I find I could not login...event I use extension ID / DisplayName or SPI Alias...all login fail , about password I also use voicemail password..

Do I use incorrect username or password so that I could not login ucp ?