initially ableton didn't recognize the vst later problems with editorand now i have the problem of the hardware disconnected but when i erase the firmware and i reinstall it the hardware is ok but if i close it and i open aain it will be not recognized and tell me (ableton 9.1.3 on win 8 64 bit) that i need the minitaurmidiporthandler.exe file that i can't find anywhere!!!!

pls someone could link me this file????? or a firmware that functions because the 2.0 and 2.1.1 not

Hello,I still can't believe that there is not a final solution to read and apply.I'm SOOO dissapointed with Moog, you are not newbies, I've always preached Moog as one of the best brands for hardware synths, but with this scenario you are discounting miles. SO MANY months to resolve a driver issue?

We do have a new firmware and USB MIDI Driver that should rectify this problem. Windows does not offer the same support for MIDI and USB audio devices that you will find on a Mac. That being said, we have been working diligently to get this new firmware and driver for Windows ready so that your DAW, software editor VST, and the Minitaur can interface smoothly. We apologize that it has taken longer than we thought it would to get it working properly. Also, if you encounter any issues with the new firmware and driver, please let us know, your feedback is invaluable to us.

Also, if you ever encounter problems of any kind with a Moog product, please do not hesitate to contact me directly for support. I have solved several of these types issues which appeared to be driver related but were in fact a bad USB hub. The forums are a great source of information, but know that our tech support team is here to help you, and we are a great resource.

You can contact me directly at [email protected] or by phone (828)251-0090 (tech support extensions are 221, 217, 204)

Hi! Just bought the Minitaur. Got the same problem with the "Hardware Disconnected" in the Editor. Have followed the instructions several times with regards to the firmware-update. Would appreciate some help

Hi. New customer on Minitaur. I'm on Windows 10 x64 with Ableton Live 9.7.1. I tried different version of Editor and firmware. I'm now on firmware 2.1.7 but like I said, I try many version include the official firmware 2.1.1 and I still have the disconnected hardware in VST mode. If I'm on Stand Alone everything work fine. In VST plugin, I can MIDI LEARN controlled but what is really annoying is I cannot save or load my preset.

I would like to know if Amos or the official support technician plan to release a fix for people like me that have still problem with the VST plugin?

Has this problem been fixed? I bought my moog a few months ago and have problems with it ever since. Sometimes it works perfect other times no sound comes out of it at all. Sometimes I can save presets, other times it doesn't save the patch with the under the hood settings or just completely f##ks up the moog and I have to reinstall the firmware. Always says hardware disconnected. If I use it in a track and try to reopen it the moog won't work. Pain it the ass

I just got one too. Out of the box, with the download links they sent me upon registering, the Moog Midi Driver did not work. I emailed Adam Pryor and got the latest versions. After updating to the versions Adam sent me, the Moog Midi driver still doesn't work. It just doesn't show up in the MT editor or Nuendo. So, I'm using the generic driver and it is working fine. I haven't updated Windows 7 in a while so I'm putting it down to that and moving on. I've already used the MT in several tracks and started several new tracks because the sound is very nice, dare I say, inspiring. This little synth sure has caused big problems on the software side. Crazy. My Sub37 is rock solid on both the software and hardware. Never even so much as a glitch.

..yeah it finally works! ..sorry if it's not a proper place 4 this kind of question but anyway ..after update MT starts to play from C#0 and there's no reaction when C0 pressed but let's say when I jump from C#0 to C0 it's playing ..connect through midi from arturia keystep ..what it could be please?