International:

Returns Information

Returns are easy!

Returning New Items

Please notify us within 30 days of receiving the item that you would like to return it. We offer a $7 prepaid shipping label (per box) if the original order was shipped via UPS. Orders shipped via USPS are not eligible to receive return labels (we still love you Alaska and Hawaii!). Item must be delivered back to us within 45 days of when you originally received the item. A full refund minus $7 (when sent via UPS) will be issued upon receipt provided that the item meets all return criteria. Expedited shipping costs will not be refunded.

Item must be returned in new condition. Once an item is in used condition (e.g. clothing worn other than trying it on, or tags have been removed, or skis have been drilled, or equipment has been used) you may not return the item. All new items must be returned with all packaging and accessories. You can keep the Powder7.com sticker!

Returning Demo Skis

Please notify us within 7 days of receiving the item that you would like to return it. We offer a $7 prepaid shipping label (per box) if the original order was shipped via UPS. Orders shipped via USPS are not eligible to receive return labels (we still love you Alaska and Hawaii!). Item must be delivered back to us within 15 days of when you originally received the item. A full refund minus $7 (when sent via UPS) will be issued upon receipt provided that the item meets all return criteria. Expedited shipping costs will not be refunded. Once you ski on a pair of skis they cannot be returned.

Special Notes for our Canadian & International Customers

We're happy to send extra pictures or talk with you about products in detail before we ship them to ensure you're purchasing the product that is best for you.

Canada: We will cover your outbound shipping on returns. Return shipping costs are the responsibility of the customer.

International Orders not including Canada: Shipping costs are non-refundable for all international shipments/returns. No exceptions.

Holiday Extended Return Period

New items purchased in November have an extended return policy. Notify us on February 1st or before to be eligible. Orders falling under this policy must be received back at our warehouse no later than February 15th. The rest of our return policy applies.

Returns Contact Information

Phone: 303-237-7547

Powder7 Returns

880 Brickyard Cir. #150

Golden, CO 80403

If you choose to send back an order on your own, please select a shipping option with tracking. Powder7 is not responsible for packages lost in transit without proof of tracking.

Manufacturing Defects

We work with the best manufacturers in the winter sports industry, but occasionally defects do occur. If you think your product has a manufacturing defect please contact us. We'll work with the manufacturer to determine if their warranty covers the damage. Determining if the issue is a manufacturing defect is solely up to the manufacturer, not Powder7. Please note, this process can take several weeks and we will keep you updated as we correspond with the manufacturer.

Additional Notes

If you cancel your order after we have shipped the item(s) but before you have received the item(s), we will deduct a $15 fee from your refund in order to help offset our roundtrip shipping costs.

If an unauthorized return is sent to us we have the right to refuse the shipment. A refund will not be issued for any unauthorized returns and the customer will be responsible for all associated shipping costs.

Golden, Colorado Shop Information

Preorder Information

We offer preorder opportunity on a small amount of select items that are in high demand. We will ship these preorders when items become available to us. Preorder availability dates are based upon manufacturer estimated availability dates. Please understand that this is an estimate and can change based upon manfacturers' availability.

Review + Features:

We are excited to introduce the limited edition custom Powder7 Nomad 105 Lite, the flashy child of a collaboration between Powder7 and Protect Our Winters (POW). These custom graphics use the left and right ski to compare before and after images of different locations on Earth that have been affected by climate change. Winter is all we do at Powder7, and it is no secret that our changing climate directly threatens the snow sports we love. We've partnered with POW to educate about climate change and help preserve winter for future generations of skiers. $150 from this sale will be donated to support POW's important mission.

Brand new for 2018 Icelantic introduced the Nomad 105 Lite - their first ever free-tour ski. Featuring all the same characteristics as the regular Nomad 105, but at a much lighter weight. Icelantic's "Ochroma" core makes the ski light and easy for hiking uphill, yet maintains its stiffness and aggression for the downhill. The playful tip and tail make the ski responsive and poppy when you need it to be but doesn't sacrifice performance underfoot or on the hardpack. Finally, choosing between a resort or a backcountry ski can be a thing of the past; let the Nomad 105 Lite take you on all your skiing adventures.

International:

What's your address?

What's your phone number?

303.237.7547

When are you open?

Monday through Friday 9am to 7pm. Saturday and Sunday 8am to 6pm.

Can I pick up skis in person to save on shipping?

You are welcome to pick up your skis. Please note our business hours - Monday through Friday 9am to 7pm. Saturday and Sunday 8am to 6pm. Aside from CO sales tax, there is no additional charge to pick up your skis.

How will my skis be mailed?

Skis mailed to continental US addresses will be mailed through UPS Ground. Expect 2-5 days for transit time. Skis are typically shipped by the next business day.

Returns are easy!

Returning New Items

Please notify us within 30 days of receiving the item that you would like to return it. We offer a $7 prepaid shipping label (per box) if the original order was shipped via UPS. Orders shipped via USPS are not eligible to receive return labels (we still love you Alaska and Hawaii!). Item must be delivered back to us within 45 days of when you originally received the item. A full refund minus $7 (when sent via UPS) will be issued upon receipt provided that the item meets all return criteria. Expedited shipping costs will not be refunded.

Item must be returned in new condition. Once an item is in used condition (e.g. clothing worn other than trying it on, or tags have been removed, or skis have been drilled, or equipment has been used) you may not return the item. All new items must be returned with all packaging and accessories. You can keep the Powder7.com sticker!

Returning Demo Skis

Please notify us within 7 days of receiving the item that you would like to return it. We offer a $7 prepaid shipping label (per box) if the original order was shipped via UPS. Orders shipped via USPS are not eligible to receive return labels (we still love you Alaska and Hawaii!). Item must be delivered back to us within 15 days of when you originally received the item. A full refund minus $7 (when sent via UPS) will be issued upon receipt provided that the item meets all return criteria. Expedited shipping costs will not be refunded. Once you ski on a pair of skis they cannot be returned.

Special Notes for our Canadian & International Customers

We're happy to send extra pictures or talk with you about products in detail before we ship them to ensure you're purchasing the product that is best for you.

Canada: We will cover your outbound shipping on returns. Return shipping costs are the responsibility of the customer.

International Orders not including Canada: Shipping costs are non-refundable for all international shipments/returns. No exceptions.

Holiday Extended Return Period

New items purchased in November have an extended return policy. Notify us on February 1st or before to be eligible. Orders falling under this policy must be received back at our warehouse no later than February 15th. The rest of our return policy applies.

Returns Contact Information

Phone: 303-237-7547

Powder7 Returns

880 Brickyard Cir. #150

Golden, CO 80403

If you choose to send back an order on your own, please select a shipping option with tracking. Powder7 is not responsible for packages lost in transit without proof of tracking.

Manufacturing Defects

We work with the best manufacturers in the winter sports industry, but occasionally defects do occur. If you think your product has a manufacturing defect please contact us. We'll work with the manufacturer to determine if their warranty covers the damage. Determining if the issue is a manufacturing defect is solely up to the manufacturer, not Powder7. Please note, this process can take several weeks and we will keep you updated as we correspond with the manufacturer.

Additional Notes

If you cancel your order after we have shipped the item(s) but before you have received the item(s), we will deduct a $15 fee from your refund in order to help offset our roundtrip shipping costs.

If an unauthorized return is sent to us we have the right to refuse the shipment. A refund will not be issued for any unauthorized returns and the customer will be responsible for all associated shipping costs.

Used Equipment Release of Liability

PLEASE READ CAREFULLY BEFORE
COMPLETING YOUR PURCHASE. THIS IS A RELEASE OF LIABILITY AND
WAIVER OF CERTAIN LEGAL RIGHTS.

1. The purchaser, being at least 18 years old or that if he/she
is younger than 18 years of age, is supervised by a parent or guardian
who has read and agreed to the following release (hereinafter referred
to collectively as "I").

2. In consideration of being allowed to purchase this used
equipment from Mile High Athletic, Inc. (doing business as Powder7.com) I hereby agree and understand
that I am buying it in "as is" condition and that there are no implied
or express warranties whatsoever with respect to this equipment.
I agree to freely and expressly assume and accept any and all risks of
use of this equipment including those risks which may be caused by
defect in the equipment.

3. Further, I hereby hold harmless, release, indemnify and agree
to defend Mile High Athletic, Inc, its subsidiaries and affiliates,
their respective officers, directors, agents, servants and employees
(hereinafter referred to as "Shop"), of and from any liability claims,
demands, actions and causes of action whatsoever arising out of related
to any loss, damage or injury, including death, that may be sustained
by me while using this equipment including, but not limited to, those
injuries caused by the negligence and/or breach of warranty, express or
implied, on the part of the aforementioned Shop.

4. By execution of this release the Shop shall be indemnified for
any injury to other person(s) or property which I may cause as a result
of using this equipment.

5. I agree that I have visually inspected the equipment before
using it and did not see any problems with the equipment prior to usage.

6. I further agree to assume full responsibility for maintenance
and/or adjustment of the equipment by a certified binding technician prior to usage.

7. I CONTRACTUALLY AGREE that any and ALL DISPUTES between myself
and the Shop arising from my purchase of this equipment, and INCLUDING
any claims for personal injury and /or death, WILL BE GOVERNED BY THE
LAWS OF THE STATE OF COLORADO and EXCLUSIVE JURISDICTION thereof will
be in the state court residing in the county where the alleged tort
occurred or the federal courts of the State of Colorado.

8. IN THE EVENT ANY SECTION OF THIS RELEASE IS FOUND TO BE
UNENFORCEABLE, THE REMAINING TERMS SHALL BE FULLY ENFORCEABLE.

9. THIS RELEASE SHALL BE BINDING TO THE FULLEST EXTENT PERMITTED
BY LAW.

10. This Release shall be binding upon my assignees, subrogors,
distributees, heirs, next-of-kin, executors, personal representatives,
and administrators and may be pled by the Shop as a complete bar and
defense agains any claim, demand, action or causes of action by or on
behalf of the Purchaser.

I/WE HAVE CAREFULLY READ THE FOREGOING LIABILITY RELEASE, UNDERSTAND
ITS CONTENTS AND BY CONTINUING THE PURCHASE AGREE THAT I/WE UNDERSTAND
IT WITH FULL KNOWLEDGE OF ITS SIGNIFICANCE.