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Overview

Now you can add a wired network connection to your USB-C enabled laptop, tablet or desktop computer. Ideal for mobile use, this USB-C to Ethernet adapter plugs into your USB-C or Thunderbolt™ 3 port to provide wired network access. Plus you can charge your laptop as you work. It makes a great companion for your MacBook, Chromebook Pixel™, Dell™ XPS 12, or other device.

Access reliable Gigabit network connections

Extend the capability of your laptop’s USB-C port, by gaining a wired internet connection virtually anywhere you go. The USB-C network adapter connects to your USB-C port to provide a reliable Gigabit Ethernet connection. It supports full Gigabit bandwidth, by harnessing the performance of USB 3.0 (5 Gbps), also known as USB 3.1 Gen 1, letting you quickly access large files over the network. You can connect to a network in locations where Wi-Fi® is unavailable or unreliable, such as in classrooms, offices, and hotels.

Power and charge as you work

The USB-C network adapter lets you power and charge your laptop as you work. The adapter supports Power Delivery 2.0, so instead of carrying multiple power adapters, you can use your laptop’s USB-C power adapter to power both your laptop and network adapter. Note: just make sure your laptop’s USB-C based power adapter supports USB Power Delivery 2.0.

Compact and lightweight for perfect portability

Compact and portable, this USB-C Gigabit network adapter is the ideal desktop network adapter or laptop accessory. It’s powered directly from the USB port making it easy to connect when you’re on the go.

Native driver support makes installation easy

This Gigabit Ethernet (GbE) network adapter provides a reliable network connection without even having to install drivers. It’s ready to go - the network adapter chipset provides native driver support to ensure a quick setup. Simply plug the adapter into the USB-C port on your laptop and connect to your network.

The US1GC30PD is backed by a StarTech.com 2-year warranty and free lifetime technical support.

Applications

Ideal for mobile professionals who require wired network connections

Access a wired network in locations where Wi-Fi® is unavailable or unreliable, such as in classrooms, offices, and hotels

Charge your laptop and your network adapter at the same time, using your laptop’s USB-C power adapter

The adapter's USB-C port is for USB Power Delivery only. It does not support DisplayPort alt mode, or data transfers.

Not all USB-C ports support the full functionality of the USB Type-C standard. Ensure that your host laptop's USB-C port supports USB Power Delivery 2.0

The adapter can connect to a host laptop’s USB-C port that doesn’t support USB Power Delivery 2.0. However, in this configuration if a power adapter is connected to the hub, it will not pass power through to your host laptop.

USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps.

Not all USB-C ports or devices are capable of supporting all of the features listed above, or all of the features at the maximum capabilities. If you require a specific USB-C feature, your USB host connection, cables, and device must all support the feature that you require. For more information about whether your components support specific USB-C features, refer to the information provided by the manufacturers.

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In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it. For example, a USB controller card would be under Universal Serial Bus controllers.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

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To confirm that the Mac OS detects your USB device, complete the following:

Click the Apple icon.

Click About This Mac.

Click More Info or System Report.

Under the appropriate heading, confirm that your USB device is listed and that there isn't an error. For example, a network card would be under Ethernet Cards.

You may need to refresh the System Information page after you plug in your device. To do so, press Command + R with the System Information page open.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

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Troubleshooting

When you troubleshoot issues with a network adapter, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

Ethernet cables

Network devices

Computer system

To test your setup components, try the following:

Use the Ethernet cables, network devices, and computer system in another setup to see if the problem is with the components or the setup.

Use different Ethernet cables, network devices, and a different computer system in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

Test each cable individually.

Use short cables when you are testing.

When you test the Ethernet cables, network devices, and computer system, it is recommended that you do the following:

If the device is listed with an error, follow the instructions on the product page to reinstall the drivers.

Check to see if your network devices (for example, a network switch, router, and so on) use compatible protocols (for example, 10/100, Gigabit, and so on).

Make sure that the link LEDs on the adapter are illuminated when it is plugged into a network device. If the link LEDs are illuminated, it means that a good electrical connection exists between the devices.

If you use a wall jack with an Ethernet cable, make sure that the jack is patched in properly.

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If you are experiencing speed or connectivity issues, it is best to set a specific speed at half or full duplex in your settings. You can set your network adapter to perform at a certain speed, but the device that the adapter is connected to (whether it is a router, switch, or computer) must also be able to perform at the same speed.

Note: You must log in as the local administrator before you continue.

To open Device Manager:

Press Windows key + R.

Type devmgmt.msc.

Click OK.

Open the Networking adapters section.

Right-click the network adapter that you want to change and select Properties.

Click the Advanced tab.

Scroll down to Speed & Duplex. By default, it is set to Auto-Negotiate. Select any of the speeds that you see in the list.

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Your laptop might not support Power Delivery or might have specific charging requirements. For example, if your laptop requires exactly 60W of power and an adapter consumes some of the 60W, your laptop might not recognize that it is getting enough power.

For more information about Power Delivery, refer to the manufacturer of your hardware.