Eske Pillen is VP Customer Results at Commit Works. An experienced client relationship manager, she is responsible for ensuring clients achieve their desired and expected results. Being an expert in Business Operations, she advises clients on operational performance & quality assurance and has managed several front to end operations projects.

Your current role?

VP of Customer Results – making sure our customers get the most out of our products.

When you were a kid, what did you want to be when you grew up?

When I was a kid, I first wanted to become a patissier (just like my granddad), then moved to architect and later on decided to become a criminal lawyer. Although I can’t even bake a cake nowadays, I did finish my Masters in criminal law back in Holland. It’s because of the travelling I let that go and ended up in the operational/CRM space.

I love working with clients and the fact that I still get to use my legal skills now and again – makes it a good combination!

What do you see as the most important innovation of your lifetime?

Video conferencing! Without it, I couldn’t work from Western Australia and serve our clients and be part of the team in Brisbane! I also wouldn’t be able to see my family on a regular basis.

Who or what inspires you?

My other half! He moved from Holland to Australia on his own about four years ago with pretty much nothing. He found a job, worked his way up, and now runs large crushing and screening projects for all sorts of clients across Australia. I’ve never seen someone work so hard and be so resilient.

Why do you love working at Commit Works?

The passion of the team, the quality of the products and the awesome opportunities it creates.

Quote you work by?

“The definition of insanity is doing the same thing over and over again and expecting different results.” Perhaps a little clichéd, but it’s oh so true!