Reviews / Testimonials

Reviews & Testimonials

Real Client Testimonials and Home Repair Reviews

Real Client Testimonials and Home Repair Reviews

One of the aspects of home repair reviews or testimonials typically found on company websites is that they are often universally positive. This practice directly contradicts the reality that no company or individual is perfect.

Ironically, most consumers (you are probably one of them, if you are reading this) know this and are likely to completely disregard the validity of these testimonials.

So what is a company to do that actually works hard to earn the trust, loyalty and satisfaction of its clients?

The answer, in one word: Transparency.

Transparency to us simply means, "If we can't prove it, we're not going to say it." And most of the time, we'll leave the bragging to third parties like our clients, rating services like Angie's List, or trade authorities like Remodeling Magazine.

So when it comes to client testimonials and reviews, if they did not actually write the review (with their hand, pen and paper) then we don't post it. We appreciate the feedback of every client, so these cards get posted on what we call the "Happy Client Wall" in our conference room. Given that we can't post every card on this website, here is a snapshot of the wall:

"Very professional, fast, efficient and fully prepared for the tasks performed. Fred and Doug were very respectful, knowledgeable, and kept me informed about how the project was going. They actually came in below the quoted price so I had them do some additional qork for me. This was the second I have used their services and would use them again!"

"We found that ProMaster Home Repair is a very reliable co. Allan did an excellent job for us with replacing electric wall outlets and repairing an electric wiring problem with a lamp. He and the co. are very professional with on time follow-ups and courtesy calls both before and after the work was done. We would readily use them and [Allan] again."

Easy scheduling, on time workman, job well done. No hidden fees, everything reviewed upfront. Roof siding repair... well done by Jamie. Professional, prompt, courteous and hard working. Came to do the job and did it.

"As we have come to expect, Brent Warndorf did a fantastic job remodeling our bathroom. From planning and making recommendations, through expert installation and thorough cleanup, we were satisfied with every aspect of our experience. Brent's personal touch, kind manner and vast experience will cause is to continue to look to him for help with our future projects."

“I was very pleased w/ service provided by Chip on 1/30/2012 on work order #7517. Chip called prior to the service call to make sure he had the tools & labor support needed to do the job. He explained what needed to be done & itemized the cost. He provided helpful tips about the current job and other jobs that might require my attention in the future. He was prompt, professional & knowledgeable.”