A police report may be obtained from the Records Unit, located in the lobby of police headquarters, 345 South County Road, Palm Beach, FL 33480. This service is provided Mon - Fri. from 9:00 a.m. until 3:00 p.m. You can also call ahead of time to speak with a Records Custodian, 561-838-5480. Please have your case number available.

In any non-emergency situation, dial (561) 838-5454. This number is available 24 hrs. a day, seven days a week. Use this number to report suspicious activity or to request any police service. In any emergency call 9-1-1. Describe your emergency (police, fire or medical) and stay on the line. Be assured that while you are on the line with the operator – emergency personnel have already been dispatched to assist you.

Certain streets and/or blocks have been designated by the Town of Palm Beach for parking by resident permit only . If the street on which you live has been so designated, you can obtain a permit at the Finance Department in Town Hall, 360 S. County Road, Palm Beach. You must show proof of residency and a vehicle registration. Temporary parking permits are also available for guests. For more information, please call the Finance Department at (561) 838-5400 or download the information sheet. Residential Parking Permit

The Town of Palm Beach requires all alarms to be registered. You can download the ALARM REGISTRATION APPLICATION here and return the Subscriber Card in person or mail to Town Hall, 360 S. County Road, Palm Beach on Mon - Fri. from 9:00 a.m. - 5:00 p.m. The following information is needed: the name, address and phone number of your alarm company, names and phone numbers of emergency contacts (persons we can contact when you are not at home and who can respond with a key to your residence if needed). This program saves valuable time by immediately dispatching police when an alarm is activated at your business. Businesses may register for the Direct Connect program by clicking here: Direct Connect Business Alarm Application Residents may register for Direct Connect Residential Program by clicking here:

The Town of Palm Beach Voluntary Identification Card Program was instituted in response to a demand from the community for help in verifying the identity of prospective employees. When applying for a voluntary I.D. card, bring the completed notarized application form signed by your employer and your driver’s license, passport or State I.D.

• Renewal of your Voluntary I.D. card must be done in person with the completed notarized application and $15.00 fee by cash or check.• The production hours are Mon - Fri 10:00AM - 2:00PM at the Palm Beach Police Dept., 345 S. County Road, Palm Beach, FL 33480. Phone: 561-838-5454.• All Voluntary I.D. cards are valid for two years.• To learn more Download the Voluntary I.D. Card application:Voluntary I.D. card application.

The Out of State Town of Palm Beach Resident Identification Card Program is designed to assist our Out of State residents/owners/lease holders to gain access to the Island after a storm event. This is NOT a Resident Card. You must have an Out of State driver's license. Applications can be obtained from the police department's Crime Scene/Evidence Unit located in the lobby of police headquarters. For more information, you can phone 838-5466.

The Palm Beach Police Department's Crime Scene/Evidence Unit is also responsible for all fingerprinting. Please bring the required fingerprint card, unsigned, along with a valid driver's license, passport or birth certificate. The Crime Scene/Evidence Unit is located in the lobby of police headquarters. The hours are Mon - Fri. 10:00 a.m. - 2:00 p.m.

The Palm Beach Police Department offers a "closed house" service. Before leaving town, whether for a short vacation or for the entire season, call the department's non-emergency number (838-5454) to register for this free service or follow the link below to complete the form online. When you call, the telecommunicator will take down pertinent information which will be provided to the officers who patrol your street. Officers will check your house periodically throughout the day and night to insure that it is secure in your absence. When you return to town, call 838-5454 to cancel the service. There's no need to re-register each time you leave town. Simply call the Palm Beach Police Department to let us know you wish to activate the service. Closed House Reporing Program

Yes. Call the Crime Prevention office at (561) 838-5467 to request a free security survey. A specially trained and certified Crime Prevention Practitioner will conduct the survey and provide you with a written report. This survey is available for private residences, condominiums, offices and retail businesses.

Private citizens or organizations sometimes have the need for police service beyond that which can be provided by the regular assignment of police officers. The Palm Beach Police Department provides for private police services with all associated costs to be paid by the private party. To request this service, please call (561) 838-5467 during normal business hours. Requests must be received five days in advance of the requested date of service.

Visit our Careers Section on this website which will provide information on law enforcement job opportunities and requirements. In addition to applying for open positions, you may also submit your interest in a future position. Should a position become available, you will be notified by email and/or mail. To learn more visit Careers

If you believe a Parking Ticket was issued in error you may download an Appeal Form* (below) and return it for review. The Palm Beach Police Department will only rescind tickets which were issued in error. Electing to appeal a Parking Citation will not waive late fees which accrue 7 calendar days after issuance. If the citation is not rescinded, ALL late fees will apply.

*This appeal is not a plea or request for a Court Appearance. In order to hear you case before a Magistrate and “Not Guilty” you must notify the court in person or in writing:

To maintain the highest level of public confidence, all complaints will be thoroughly and impartially investigated. The Professional Standards Lieutenant operates as the investigative arm of the Director of Public Safety to identify and review employee behavior that would tend to discredit the Department and the community we serve. Professional Standards ensures all complaint investigations are conducted with consistency and fairness.

Complaints may be received in person, via written correspondence, telephone calls, or anonymously. Please call (561) 838-5454 and ask to speak with the Patrol Commander on duty for more information or download the Citizen Complaint form for further instructionsHERE

There are many different reasons why you might be stopped by a police officer. Whatever the reason, the officer needs your cooperation.

•The police may want to warn you about a potentially dangerous situation.•You may have committed a traffic violation.•Your vehicle may match the description of one used in a criminal act.•The officer might think you are in trouble and need help.•You may have witnessed a crime.

If you are stopped by the police while driving, you may feel confused, anxious or even angry.These are natural feelings, but remember, traffic stops can also be stressful and dangerous for the police officer. Each year, a number of law enforcement officers are killed or seriously injured while making the "routine" traffic stop. Police officers are especially vulnerable during the hours of darkness.

Remember: Be courteous and cooperative in any stop by the police. If you are courteous and cooperative, they will respond in kind.

You, as a law-abiding citizen, can do the following to help lessen the uneasiness of the experience:

When you see the blue overhead lights and/or hear the siren, remain calm, slow down and pull over in a safe location off the roadway.

• Do not exit your vehicle unless asked to do so. This is for safety reasons.• Keep your hands on the steering wheel so the officer can see them.• Inform the officer of any weapons in your vehicle and their location. Do not reach or point to the location.• Avoid any sudden movements, especially toward the floorboard, rear seat or passenger side of the vehicle.• Comply with the officer’s request to see your driver's license, proof of insurance and vehicle registration. Florida law requires you to carry these with you.• If your documents are out of reach, tell the officer where they are before you reach for them.• If there are passengers in your vehicle, encourage them to remain quiet and cooperate with instructions. You, as the operator, are solely responsible for your vehicle and its occupants.• Avoid becoming argumentative. Arguing will not change the officer's mind. If you contest the violation, you will have an opportunity to address the matter in court.• Answer all questions truthfully.• The officer may issue you a ticket. If you feel the reason is vague or unclear, politely ask the officer for details.• If asked to sign a citation, do so. It is not an admission of guilt. Refusal could result in an arrest.• You have the right to politely deny a request by a police officer to search your car; however, if probable cause is present, the officer has the right to search your vehicle without your consent.• Understand that each situation is unique and the police officer must alter his or her response to fit the circumstance. Generally, however, a police officer

- Will provide his/her name upon request. - Will inform a person of the reason for being stopped. - Will only arrest a person for a crime committed in the officer's presence, or when the officer has probable cause to believe the person has already committed the crime.

REMINDER: Florida Statute 316.126 requires that all drivers yield the right of way to emergency vehicles. Drivers are to immediately pull over parallel to the nearest edge, stop and remain in a stopped position until the emergency vehicle has passed.