General info

Empowering service users to reach new heights, the Capital Card® is a reward card scheme for service users, families and carers of WDP services. A Local Authority-approved scheme, it rewards and incentivises service users engagement through a simple earn-spend points system.

Much like a Tesco Clubcard or a Boots Advantage Card, it means our service users can earn points by attending appointments or engaging in treatment interventions, and spend points on fun activities such as the cinema or gym.

Born from the desires of our service users to reconnect with the real world, the Capital Card transforms reintegration services by, quite literally, ‘tapping in’ to communities. With a whole range of places to go and activities to choose from, our service users, families and carers have real-time access to our earn and spend directory of services.

“I want to make friends with the real world”

– WDP Service User, Camden

“We can earn our recovery. We just need responsibility and purpose, and a reason to want it.”

– WDP Service User, HMP Bedford

"It’s a battle to see a better day, to see what life looks like. Getting involved in and being part of our community shows us what we can do."

– WDP Service User, Hackney

“I want to get involved in what’s going on in the community.
I’d clean the streets or take graffiti off the walls, if it meant
feeling like I’d earned something or would meet people.”

– WDP Service User, Camden

Awards and notable mentions so far!

The Capital Card was named ‘Best Digital Innovation‘ at the Third Sector Excellence Awards 2018!

The Capital Card was shortlisted for the BMJ Awards Digital Innovation Team 2019!

Earn.

Service users, families and carers can earn points by engaging in any activity that supports health and wellbeing. Activities can range from attending appointments with us and other health and wellbeing services; volunteering; coming to our groups or attending wider community support groups; engaging in education, training and employment; or completing courses or programmes.

Every cardholder will have a dedicated care coordinator to provide support around points earned and spent, with accompanying individual and group care planning. All cardholders will receive a menu of available earn activities to select from, which will flex around their evolving health and wellbeing needs.

Spend.

Earning points by accessing services that support improved health and wellbeing, cardholders can then spend awarded points on local community services. Depending on the location, these products and services could range from gyms and fitness centres; cinemas and theatres; hair and beauty salons; cafés and coffee shops; and other community-based organisations. WDP will also provide regular points-based services, such as day-trips, weekend retreats, classes and groups.

The choice is always the cardholder’s, and there is plenty to choose from. We are constantly looking to grow our network, so if you have any ideas or contributions, we would love to hear from you.

The Capital Card is live in our Cheshire West and Chester services! A brochure of spend partners will follow soon!

The Capital Card is now live in our Merton service! A brochure of our local spend partners is coming soon!

Current Capital Card® usage

The Capital Card is pleased to announced our partnership with Essex Cricket Foundation “One hit to Another“. As part of the Essex County Cricket’s drive and determination to improve their community, the Essex Cricket Foundation’s is running a six week programme focused on developing skills, such as First Aid, Safeguarding, Leadership and of course a cracking Leg-spin bowl! This reward is available in our East London services. Please contact capitalcard@wdp.org.uk for more details!

Live.

Each cardholder will be given a card, which can be swiped or scanned to update its points balance. Points are allocated using Capital Card® technology, which is recognised on any SMART device or tablet. Service users and care coordinators can download the app to view their dashboard, which provides information on usage, balance and what is available.

The Capital Card will be available for all service users at all and any points in their journeys. Cardholders are granted access to an aftercare package that comprises all of the above services for a period of a least three months following completion of treatment.

Using real-time data, the Capital Card dashboard tracks progress, motivates and gives feedback to encourage service users, with a function for care coordinators to pull of activity reports for individuals and groups.

The Capital Card® supports people into the services they need and inspires people to access and build their communities, bringing people together to create positive change.

The Capital Card® Companion App allows you to stay up-to-date with your points, see what you’re spending on and how you have been earning.

Easily and conveniently see your local service’s activities timetable and with the live map, you’ll be able to see the spend partners closest to you!

If you are accessing WDP services in Barnet or Hackney, City of London, Harrow and Havering, or are a family member or carer to someone who is, sign up here.

For those who are accessing WDP services anywhere else, the Capital Card® is coming soon!!

We’d love to hear from you. Please use the contact form below to get in touch:

If you are, or know of, a business owner who values corporate social responsibility, we are offering an excellent opportunity for you to contribute, in real time, directly to your community. You could do this by offering free products or discounts to clients, carers and families in London, discounts to our hardworking staff, or even making a donation or sponsoring us.