If you know that the information was previously published and publicly available but you cannot find it on any of our websites or in the National Library collection, you can request a copy under Part 3 of the Public Records Act (Public access to information and records).

How to make an OIA request

Requests should include your name, your postal address or preferred email address, and specific details of the information you want.

How long will it take?

We will acknowledge your request as soon as practical and respond no later than 20 working days after we receive it. Sometimes for large requests or those requiring consultation, the Act allows for a time limit extension. If so, we will let you know and give you a specific due date.

Withholding information

We may withhold information for specific reasons. If this occurs, we will explain the reasons why. For more information please refer to sections 6, 9 and 18 of theOfficial Information Act(external link).

Complaints

If you are unhappy with our response, contact us in the first instance. You have the right to seek a review of the response by theOmbudsman(external link).

Reporting alleged dishonesty by our staff

If you have any concerns about fraud, corruption or dishonesty at our Ministry:

Any allegations of dishonesty will be treated seriously and will be objectively and thoroughly investigated by a dedicated independent Integrity Team in line with our Addressing Fraud Corruption and Dishonesty Policy and Procedure.