it is important to ensure your collection codes are correct. For example, examine your collection codes to make sure that you do not have any items assigned to collection codes that you do not actually use. Also ensure that all items have a collection code. You can do this by running a collection code count report in SimplyReports. If you have a significant number of changes, contact Janet Ayles via the helpdesk as she may be able to do a bulk update for you

Can I download the PIM manual in advance to prepare and see how it works?

Yes. You can download the manual. It will also be included in the PIM unit in paper form, and saved to the desktop of the laptop.