However, we can’t return a parcel to the sender while it’s in transit. Sorry!

This is because we’d need to intercept the parcel at the exact right moment, create and print a new label (which you’d then be charged for) and manually organise it to be sent back... that could get a bit messy and our system doesn’t currently support it.

The parcel will be automatically returned to you after 5 days with no activity.