You should call Verizon first to see what backup options they have. I know they can back up your contacts on their network, but your memo pad, and calendar are another issue.~via smartphone mobile.pinstack.com~

A good work around for the future once you resolve the issue this time is to use google sync.

Create a Gmail email account. Download the sync app to your BB and also download it to your desktop. This will allow the PC desktop app to sync your outlook to the gmail server and the gmail server will in turn sync to your bb.

I have used this method for a few months and never have any worries about losing my contacts database. Everytime I switch to a new bb, all I have to do is download the google sync app to my bb and I have instant access to my contact database that is always secure on the Google server. This way, it doesn't matter if your PC or BB ever goes down...you will always have your contacts and its always OTA two-way synced. You can also use this method to have OTA calendar syncing as well for those who don't have BES.~via smartphone mobile.pinstack.com~