Total Storage

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Can you pick your own repair contractor?

Posted by 410clover on 02/02/2010

BROOKLYN, MICHIGAN -- We are considering this Total Protect insurance for our home and appliance, but, we cannot find any good reviews on this company, We talk to BBB, they have over 500 complaints on them. We are in Brooklyn Mi, area, Any body have any good thing to say about them?? (410 clover)Thanks,

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RE: Unit G 133

Posted on 10/13/2001

TURNERSVILLE, NEW JERSEY -- I have never used this facility because I was issued the wrong entrance code. I was locked inside the facility for over two hours on Sunday, August 26, 2001. When I reached the unit the company had put another lock on the unit and I was unable to enter. I contacted them on Monday, August 27, 2001 to complain and to state my displeasure. Since then I have been harassed at my parent's home with phone calls and letters.

To help keep me as a potential future customer, I would like the following:

Cancel all debts because the facility was never used and nothing is stored in it.

At the very least I would like a response from your company regarding this incident. Thank you for your time.