“Hi…. I have recently moved from Windows 2000 to Windows Vista. I have a phone-line internet connection with ISP Pipex.co.uk When I use the D-Link modem supplied with Pipex, the software says there is a connection…BUT whenever I open a webpage, I get a pop-up saying “do you want to connect” and then it claims it cannot connect to the internet.

Just occasionally it shows a webpage for a few moments, then just flashes up the default IExplorer cannot connect page. Please can anyone help? For info, if I connect through my friend’s Linksys router, plugged into a USB port, I have an ALWAYS ON internet connection, and it’s fine. So I’m sure the line is OK… it’s just internet Explorer doesn’t seem to see it.”

Answer from 50crckt51

“If your normal connection is with a CAT5e to your ISP modem, and you can connect through your friends USB router. This suggests several possibilities, a faulty cable being the simplest. otherwise you may have to uninstall the D-Link drivers and then reinstall them and any subsequent software. or (God forbid!) you have either a faulty card or modem. ”

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