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On my friends computer

R3AL1Z3

Posted 12 November 2005 - 06:49 PM

R3AL1Z3

Member

Member

34 posts

im on my friends computer, and she lost her startbar, her computer is ridiculously slow, and i know this is supposed to be put in hijackthis logs, but it takes sooo long to go back so i put it here, can you tell me the program i need to download to see whats wrong.

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wannabe1

Posted 12 November 2005 - 06:54 PM

wannabe1

Tech Staff

Technician

16,645 posts

Hi R3AL1Z3...Welcome to G2G!

Yes, they ARE very busy in the Malware Forum...BUT, they are also very good at what they do. Because this issue is often caused by malware, I'm going to suggest that you please go to the Malware Forum and follow the instructions at the top....Especially the Start Here.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread...we will be happy to assist you with this problem once we know it is not being caused by malware.