This review concerns the sales website of HP at www.hp.com/UK, the official HP store website. I have no experience of their laptops. I needed a laptop urgently as mine was failing, and after looking at a few sites found a very good deal at the HP store for a HP Pavilion g6-2139sa Intel® Core™ i3...

Extremely poor customer service, they will replace the product, and quite fast at doing it, then they will replace the product again, but after that they still will not admit it is a fault in the design of the machine. Even after telling them other customers are complaining about the same noise...

Very poor. They use City Link to deliver. City link always contrive to deliver whilst you are at work and refuse to leave it next door. I then have a 60 mile round trip to collect. I try never to do business with firms who use this carrier.

Product was available for delivery where as it was currently out of stock on other websites.
I received my order in the expected time frame and was happy with the service. City Link delivered the parcel and arranged re-delivery when I was out.
Overall a good service and great product.