8. Infrastructure Takes On Engagement

Forrester foresees a number of changes that will change infrastructure from barrier to progress to “enabler of business demand for engagement.” The report notes that leading companies are changing silo unified communications and collaboration, mobile device management and desktop computing to more efficiently deliver and foster employee engagement and innovation. Also, “converged infrastructure and software-defined networks are leading to the emergence of the software-defined data center (SDDC) as the new organizational model for intelligent infrastructure management — as a result, technology infrastructure will be able to deliver blazing fast performance on a variety of workloads, all at an affordable cost and level of complexity.” (Text credit: Peter High)