4.1 Integrated vs. Non-Integrated Payment Processing

Integrated payment processing

In Lightspeed Retail, you can integrate your payment processing with Lightspeed Payments or with one of our supported third-party payment processors. This means that during a sale, the sale total in your Retail account is sent to your card reader or terminal when its time to process your customer's card. Once the payment is captured and the sale is completed, the payment type (e.g. credit card) and amount is recorded in your Retail reporting. Depending on your integrated payment processor, you can also void the payment before the sale is completed or refund the payment from your Retail reporting. This returns the funds back to your customers card.

Non-integrated payment processing

If you’re using a non-integrated and non-supported third-party payment processor, no setup is required in your Retail account to start processing card payments. This is due to the fact that Lightspeed Retail isn't built to communicate with your payment processor and payment hardware (card reader or terminal). Instead, during a sale, you need to manually enter the sale total at your card reader or terminal when its time to charge your customer's card. Afterwards, in your Retail account, you need to select which payment type your customer used (e.g. credit card) and enter the amount you charged to their card. Once you complete the sale, the payment type and amount is recorded in your Retail reporting. If you then void or refund the sale from your Retail reporting, the funds aren't returned to your customer's card. Instead, you need to use your payment hardware, connect to your payment processor's web portal or contact payment processor.