Designing Inclusively Today: Stories from BBC2's Big Life Fix

17 September 2018

Inclusive design has flourished over the past decades, helping to bridge the gap between assumptions and realities about designing for diverse groups of people. But it’s not always clear what it means – even as its relevance to the products, services and experiences around us continue to grow.

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In this session, you’ll hear from a studio that pioneered inclusive design back in the 80’s, and how they are evolving their approach to meet the challenges of today. They believe Inclusive Design goes beyond output and outcomes, to describe a way of working. This practice helps each designer continually listen, learn, and adjust their individual lenses and biases to navigate the world around us, and bring the full spectrum of diversity into the design process; whether that’s expressed in ability, language, culture, gender, age, or other human differences.

Drawing on her experience being one of the 'fixers' on BBC Two’s groundbreaking docuseries The Big Life Fix, Ruby Steel and her multi-disciplinary colleagues will share their story in designing an inclusive and personalized voice assistant for a woman living with progressive MS, and the meaningful outcomes created by leveraging the power of the inclusive design process.