Here at SirsiDynix, we’re still buzzing after an exciting and busy 2011 COSUGI User Group Conference in Phoenix. It was humbling to meet with so many of our North American library customers, to feel your energy and to hear your stories....

Effective self-service tools are one of the most frequent customer requests. Now available as of its live beta launch today, the new SirsiDynix Support Center provides a platform for significantly improving the self-service experience...

Yes it does! Over the many years I have worked at SirsiDynix, I’ve come to believe the single most important thing a customer can do is to always be training. Whether you have been using the software for 20 years or this is your first year, there...

I recently attended the Computers in Libraries 2011 Conference in Washington D.C. What a fantastic event highlighting so many new innovations, opportunities and challenges we all are facing today. I spent time meeting with customers and industry...

In our meeting with industry analyst Marshall Breeding today, he told us to take his perspective with a grain of salt. But you wouldn't have known it had you seen the enthusiastic note-taking of our SirsiDynix team in the room. With 22 SirsiDynix...

At SirsiDynix, we have raced into 2011 in full stride. We have some exciting developments in progress this year that advance libraries and their communities. But as a recap, let me share some 2010 highlights with you.

Year-end always brings reflections on the past year and plans for the future. At SirsiDynix we’ve certainly accomplished a lot in 2010. We established the SirsiDynix Technology Center consolidating 24-hour worldwide support and development ...

The most important enticement to use a library user interface is the promise of interesting content. Users will come if they find collections, information and entertainment they can't get elsewhere. They will come for "what" they find there....

I had a bit of interesting feedback on a blog post from last week. I said, "The days when people look to the things on the shelves to give them information are numbered." Someone responded, "They're called 'books', Jared." In other words, as I...