I'm trying to install ZA Free Firewall + AntiVirus 11, with the downloader zaSetupWeb_110_000_018, but, I can't install it because I get error #1619 "This installation package could not be found." I was trying to update version 10, so, I downloaded the clean.exe uninstaller, ran it to uninstall the incomplete ZA 11 install, which partially installed, and tried again and I still get error #1619.

I had tried to use the software after the installer just to see if the error was bogus, but, there were 2 issues I noticed, so, it didn't install right. The first was that there was no AV signature version information in the About box. In fact, there were only 2 lines in the About box at all. The other was the password could not be changed/set. When I choose OK, it says the password cannot be changed/set.

Re: Error #1619 trying to install ZA 11

To follow up, since I needed to restore my image of the Windows partition to restore back to ZA 10 anyway, I restored my factory default Windows partition, imaged before Windows was ever even started for the first time, and tried to install ZA 11. Got the same error number problem, so, I can't get ZA 11 to install at all on my system.

Re: Error #1619 trying to install ZA 11

Sorry, I didn't know there was a reply to my post. I never received an e-mail saying there were replies and I only just now checked back in on it.

As for logs, I see there's a 0.20 Build of the installer. I will try installing that tomorrow after Wednesday's disk image is complete. If I still get a 1619 error, I'll send the logs as requested. Otherwise, I'll post that I got a successful install so this can be closed.

Last edited by dbminter; November 20th, 2012 at 06:39 PM.
Reason: Added bit about posting if successful install, too.