Support

We pride ourselves on our excellent service and support that starts from the minute you contact us, and continues throughout the life of your Synergy Grill.

Our experienced and skilled technical support team, along with our network of service engineers provide excellent support to all our customers throughout the UK, and we offer a 24 hour support line so there’s always someone to help even when the office is closed.

Coronavirus/COVID-19 Customer Information

Due to the current situation surrounding COVID-19 in the UK and the latest government announcement advising all non-essential workers to remain at home, Synergy Grill will be temporarily closing our assembly operations today until further notice.

We continue to operate with a small number of colleagues to support our customers, whilst ensuring we are taking all the necessary precautions to protect our team. We are still able to accept orders and make shipments, but our assembly capability will be reduced until such times as it is safe to re-open the factory fully.

We have stocks of grills, so are in a position to serve expected demand that our customer may have, but some delays are possible especially if our suppliers/delivery companies have similar shut down policies so please contact us direct for an up to date lead time.

We are actively contacting any affected customers and will keep everyone informed as new information becomes available.

Synergy Grill is extremely grateful for the support of our customers, dealers and friends within the industry and know that working together we will be stronger. If anyone has any concerns over orders, or needs support in any way, Synergy Grill will do its upmost to help.

In the meantime, we wish you, your business, colleagues and family all stay well.

The team at Synergy Grill

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