Buy URL: Specify the URL for the 'Buy' buttons shown in the Backup Console and e-mail notifications

E-mail server settings: User defined

Sender properties: Specify sender and SMTP server parameters:

From: sender's e-mail

SMTP server address: SMTP server's DNS name or IP

Port: 25 by default

Encryption: None; SSL; TLS

Along with the web console branding options such as custom color scheme, logo, company and service names, Acronis Backup Cloud allows customizing contact information and support options. You can set your support line phone number, your support portal and knowledge base addresses.

To set up your custom support options:

Open the account management console.

Select your partner group to customize support options. Branding settings will apply to all subgroups of your group.

Navigate to Branding:

4. To enable custom branding, turn the toggle switch to the on (1) position:

5. Below the color scheme, are branding elements you can customise:

6. Specify the URL of your support portal, support line phone number, and/or the URL of your knowledge base. Click a field to edit it:

7. Or you can leave default options or leave the fields blank.

Support options are displayed in the backup management console. Support line phone number and support portal address are displayed on theAbouttab of the backup management console: