Ratings and Reviews for Jeff Wyler Fairfield Cadillac Kia Nissan

Review: Auto Repair Service

1 year ago

I needed a cam shaft sensor put on my Nissan. Of course they tried, but failed, to inflate the price claiming that it needed more work done in order for the car to work properly.

It did not go well. Nissan put on a sensor but it was defective. I had to take my car to another mechanic to have it fixed. I still had to pay $291.27 for their service. What a rip off! I am fighting with them now in order to get my money back. I see a small claim action in the near future. I would never go back to their service department!!

Services Performed

Auto Repair

A

Review: Auto Repair Service

2 years ago

They changed my oil.

I use them for my oil changes because I get lifetime oil changes for $9.95 and I get free car washes since I bought my car there.

Services Performed

Auto Repair

C

Review: Auto Repair Service

4 years ago

Initial service for 2015 Nissan Rogue - tire rotation and oil change. Had prepaid service agreement so no charge for this visit

Took about 75 min as predicted by Jake, the service advisor. He was kind enough to reprogram my iPhone and Bluetooth. But, what a "bare bones" dealership and not at all female friendly. Details: Unlike the dealerships servicing my last few vehicles: absolutely no magazines for women/family, but lots of hunting/fishing/auto (male friendly) mags. No bottled water, no car wash with service. Bet their Cadillac site (right next door) offers customers free wash with service. May return because it's close, but in the meantime will check out other dealerships.

Services Performed

Auto Repair

Tire Buying And Repair

A

Review: Auto Painting Service

5 years ago

trunk pull down device & detailing

I was pleased, I've purchased several vehicles from Jeff Wyler and deal with both the Cadillac & Honda dealerships. I've never been disappointed.

Services Performed

Auto Painting

B

Review: Auto Repair Service

I came in a week before I took the car and explained what was going on. The service manager explained to me what the normal/usual abs self check should be. After 6 days, I was hearing more than the usual so I called to let the service department know. I was told that it would take a while (more than a couple of hours) for them to check it, and since there were no loaners available I did not take the car back that day. I was advised that if I make the earliest appointment that they would have a car to loan me. So I did. When I arrived the next day and checked my car in, I was told that they didn't have a loaner. I was very disappointed since I made my so early appointment based on the fact they told me there would be a loaner. They were very apologetic and offered for a shuttle to take me to work. I decided to wait. According to the manager, they performed all tests but did not see anything wrong. He assured me that it's so safe to drive he will even let his wife drive it, "It's that safe." The manager was very pleasant and polite.

Services Performed

Auto Repair

F

Review: Auto Repair Service

9 years ago

I bought a 350z from here about 3 years ago.

They sent me letters that they would give me $2,000 above value since they have a shortage on these cars. They let me know I could trade it in on the new model, but couldn't tell me about the specs of the new model. They didn't seem to know more than the stickers on the window. They ultimately offered $3,000 less than NADA value. My car is in pristine shape and garage kept. They came back with a car invoice that was $2,000 higher after I asked about this. A week later they sent me another mailer wanting my 350z. It seemed like they wanted to get me in there to sell me another car. They charged me $1,200 to add the spoiler. I called the service department and they said they would install it for $400, but the overage was the salesmans profits.

Services Performed

Auto Repair

Car Dealership

D

Review: Auto Repair Service

9 years ago

Oil Service and Front brake replacement on my 2004 Nissan

I was to take the car in at 10:00a for an oil service and brake inspection. I specifically asked how long it would take for the brake replacement if needed and they said 2 hours. Since I was off work, I said I would wait for it. The entire thing took over 4 1/2 hours and they kept making excuses as to why it was taking so long. I wasted an entire day waiting for these guys to do their job. I will go elsewhere next time. They did offer me a $30 discount, but that did not make up for losing my whole day.

Services Performed

Auto Repair

A

Review: Auto Repair Service

13 years ago

COMPREHENSIVE SERVICE FOR NISSAN.

PERFORMED STANDARD SERVICE FOR NISSAN AT 18,000 MILES. CLEANED CAR VERY WELL AT NO EXTRA COST. CAR RENTAL AT LITTLE EXTRA COST. WELL ORGANIZED, PROFESSIONAL.

Services Performed

Auto Repair

A

Review: Car Dealership Service

13 years ago

PURCHASED A 2005 NISSAN PATHFINDER.

HAD A VERY EASY EXPERIENCE BUYING MY CAR. NOT A LOT OF HAGGLING AND EVERYONE WE HAVE DEALT WITH FROM SALES TO SERVICE IS GREAT.