Welcome to HIP Escapes

Sheradill has rebranded and we are delighted to introduce you toHIP Escapes.

This rebrand mirrors the quality of our sister company HIP Hotels, which is one of the most renowned travel names in the industry.

But don't worry, the unique getaways and the revolutionary functionality you've grown used to haven't changed at all!

Before you depart..

Join our travel community today and get 20 € to use on your next hotel stay!

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HIP Escapes Terms & Conditions

Introduction

hipescapes.com (the “Website” or “HIP Escapes”) is a portal owned and managed by HIP MEDIA GROUP Ltd (“we” or “us” or “our”) whose registered office is 5 Saville Row, London, W1S 3PB. HIP MEDIA GROUP is also the owner of HIP Hotels.

HIP Escapes is a new way to create social media interactions between hotels featured on this Website (“Hotels”) (mainly from the HIP Hotels collection (hiphotels.com)) and their potential clients.

1. GENERAL

a. These terms and conditions (“Terms and Conditions”) and all applicable laws, rules and regulations (collectively, “Laws”) govern your access to and use of the Website and the services available through the Website (together the “Services”). If you do not agree with the Terms and Conditions, please exit this Website. By using this Website, you agree to comply with and to be bound by the Terms and Conditions, including the Privacy Policy which sets out how we will use personal information you provide to us. If there is any conflict between the Privacy Policy and these Terms and Conditions then the Terms and Conditions shall take precedence.

b. Only users who have signed up to become a member of HIP Escapes (“Members”) are entitled to access areas of the Website restricted to Members. If you wish to become a Member, and make use of the Services available only to Members, you must read these Terms and Conditions and indicate your acceptance during the membership process.

c. We reserve the right to modify the Terms and Conditions at any time at our sole discretion, and without prior notice. Your continued use of the Website following any changes to the Terms and Conditions indicates your acceptance of the amended Terms and Conditions. If you do not agree with any revised version of the Terms and Conditions, do not continue to use this Website.

d. You warrant that you are (1) at least 18 years of age and (2) not a person barred from receiving services under the laws of the United Kingdom or other applicable jurisdiction. All calls, emails and other communications between you and us may be recorded.

2. Use of Service and Termination

a. We reserve the right at our sole discretion to withdraw or vary the Website and the Services and/or to suspend or terminate your access to the Website and the Services at any time without notice and we shall not be liable to you if the Website or the Services are unavailable, either in whole or part, at any time for any reason whatsoever including the suspension or termination of your membership account.

b. Notwithstanding clause 2)a above, we reserve the right to withdraw or vary the Website and the Services and/or to suspend or terminate your access to the Website and the Services, void your referral credits and take the deals acquired by a Member away at any time without notice where (by way of example only and without limitation) (i) any event beyond our control prevents us from being able to provide the Website or the Services (ii) we determine at our sole discretion that you are in breach of the Terms and Conditions.

c. It is your responsibility to keep your password and membership account details confidential, and you are fully responsible for all activities that occur on the Website under your password or membership account with or without your knowledge. You agree to notify us immediately of any unauthorized use of your password or membership account or any other breach of security (by emailing client.support@hiphotels.com). We will not be liable for any loss or damage arising from your failure to comply with the Terms and Conditions.

d. Under no circumstances will we be liable in any way for any content, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of, access to, or denial of access to any content on the Website.

3. USER CONDUCT

You agree not to use this Website:
a. For any purpose competitive to HIP Escapes or the businesses of Hip Media Group Limited or its affiliates.

b. For any illegal purpose whatsoever, including but not limited to conspiring to violate Laws.

You further agree not to perform the Social Media Activity (as defined in these Terms and Conditions):
a. To upload, post, email, transmit or otherwise make available any content or initiate communication that infringes upon patents, trademarks, trade secrets, copyrights or other proprietary rights.

b. To upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.

c. To upload, post, email, transmit or otherwise make available any material that is offensive.

d. For any purpose competitive to HIP Escapes or the businesses of Hip Media Group Limited or its affiliates.

e. For any illegal purpose whatsoever, including but not limited to conspiring to violate Laws.

f. You agree not to create multiple accounts. This means that you can subscribe with either Facebook Twitter or the email at different times. They will all be linked to one single account and you will act as one user. It’s forbidden to act as multiple users.

4. HIP ESCAPES MEMBERSHIP

HIP Escapes is a members only portal and membership can be obtained by signing up online through the Facebook or Twitter single sign on button. As a minimum, membership requires you to (1) indicate agreement to these Terms and Conditions and the Privacy Policy (including our Cookie Policy) and (2) provide appropriate contact information and identification details in our sole discretion.

5. PRODUCT AND SERVICE DESCRIPTIONS

We attempt to provide accurate descriptions of products, Hotels and services on the HIP Escapes website. We do not warrant, however, that the descriptions are accurate, complete, reliable, current or error-free. All extras that are mentioned in the “what’s included” section are included in the price of the Hotel Deal (as defined in these Terms and Conditions).

6. PRICING INFORMATION

a. Each Hotel price on the Website represents the full price of the Hotel stay for the specific dates and for the specific room type specified on the Website (“Hotel Deal”). However, by performing the social media activity available through the Website (the “Social Media Activity”) set out in the table below, a Member may gain credits (“Credits”) which may then be used to reduce the price a Member pays for the Hotel Deal up to 90% of it’s initial value. The more Social Media Activity a Member performs for a specific Hotel Deal the more Credits a Member may acquire for that specific Hotel Deal and therefore the amount of Credits acquired may vary from Member to Member.

b. Credits may only be redeemed against the specific Hotel Deal for which the Credits were acquired through Social Media Activity and only by the Member who performed that Social Media Activity for that specific Hotel Deal.

c. Credits may only be redeemed against Hotel Deals on this Website. Credits do not represent cash equivalents and are not exchangeable for cash or otherwise than for Hotel Deals on this Website.

d. Subject to clause 10) and 15) below, a Member may acquire as referral credit, and use, a total maximum Credit value of 1000€ against a single Hotel Deal on this Website. If a Member reaches that maximum amount, it will not increase any further (and only ever to a maximum of €1000) until (i) that Member redeems all of that Credit against a Hotel Deal.

e. Once a Hotel Deal is purchased by any Member, all Credits acquired by that Member and all other Members through Social Media Activity, or otherwise, in relation to that Hotel Deal will be cancelled and treated as void, irredeemable and non refundable. The decision whether or not to purchase a Hotel Deal at any time is taken at each Member’s sole risk and we accept no liability should a Member acquire Credits in relation to a specific Hotel Deal which that Member is then unable to use because another Member purchases the Hotel Deal.

f. A percentage of the value of a Credit acquired for each individual Social Media Activity undertaken by any Member in relation to a Hotel Deal will be added to a central credit pot for that Hotel Deal (the “Community Pot”). When purchasing a Hotel Deal the value of the Community Pot can be redeemed against the relevant Hotel Deal together with each Member’s individual Credit amount.

g. It may happen that adding Coupons to a deal the percentage of discount may be over 90% and sometimes 100% of the Deal. However, a minimum value of €10 must be paid for a Hotel Deal notwithstanding the fact that the price may be less than that as a result of the redemption of Credits.

Social Media Activity

Social Media Activity

Credit Acquired

Amount added to Community Pot (per Credit Acquired)

Restrictions

Visit the Hotel’s website by clicking through on the relevant link on HIP Escapes

€2

up to 30% of the credit acquired

A Member will only acquire a Credit the first time he performs this Social Media Activity between the hours of 0000 and 2359 GMT each day for a specific Hotel Deal. No Credits will be acquired for any additional performance (beyond the first time) of this Social Media Activity between the hours of 0000 and 2359 GMT each day for a specific Hotel Deal.

Visit the Hotel’s Facebook page by clicking through on the relevant link on HIP escapes

€2

up to 30% of the credit acquired

A Member will only acquire a Credit the first time he performs this Social Media Activity between the hours of 0000 and 2359 GMT each day for a specific Hotel Deal. No Credits will be acquired for any additional performance (beyond the first time) of this Social Media Activity between the hours of 0000 and 2359 GMT each day for a specific Hotel Deal.

Visit the Hip Hotel’s website by clicking through on the relevant link on HIP Escapes

€2

up to 30% of the credit acquired

A Member will only acquire a Credit the first time he performs this Social Media Activity between the hours of 0000 and 2359 GMT each day for a specific Hotel Deal. No Credits will be acquired for any additional performance (beyond the first time) of this Social Media Activity between the hours of 0000 and 2359 GMT each day for a specific Hotel Deal.

Visit the Hip Hotel’s Facebook page by clicking through on the relevant link on HIP Escapes

€2

up to 30% of the credit acquired

A Member will only acquire a Credit the first time he performs this Social Media Activity between the hours of 0000 and 2359 GMT each day for a specific Hotel Deal. No Credits will be acquired for any additional performance (beyond the first time) of this Social Media Activity between the hours of 0000 and 2359 GMT each day for a specific Hotel Deal.

Watch Hip Hotel’s Video related to the Hotel by clicking through on the relevant link on HIP Escapes

€2

up to 30% of the credit acquired

A Member will only acquire a Credit the first time he performs this Social Media Activity between the hours of 0000 and 2359 GMT each day for a specific Hotel Deal. No Credits will be acquired for any additional performance (beyond the first time) of this Social Media Activity between the hours of 0000 and 2359 GMT each day for a specific Hotel Deal.

Share a specific Hotel Deal on the Member’s Twitter feed by clicking on the relevant link on HIP Escapes

€10

up to 30% of the credit acquired

A Member will only acquire a Credit the first time he performs this Social Media Activity in each successive (and non-overlapping) three hour period for a specific Hotel Deal. No Credits will be acquired for any additional performance (beyond the first time) of this Social Media Activity in each successive (and non-overlapping) three hour period for a specific Hotel Deal.

A Member must have a valid Twitter feed to acquire a Credit for this Social Media Activity.

Follow the Hotel on Twitter by clicking on the relevant link on HIP Escapes

€10

up to 30% of the credit acquired

A Member will only acquire a Credit the first time he performs this Social Media Activity for a specific Hotel Deal. No Credits will be acquired for any subsequent performance of this Social Media Activity for the same specific Hotel Deal. A Member must have a valid Twitter feed to acquire a Credit for this Social Media Activity.

Retweet HIP escapes’s Twitter Status, for a specific Hotel Deal, on the Member’s Twitter Feed by clicking on the relevant link on HIP escapes

€10

up to 30% of the credit acquired

A Member will only acquire a Credit the first time he performs this Social Media Activity for a specific Hotel Deal. No Credits will be acquired for any subsequent performance of this Social Media Activity for the same specific Hotel Deal. A Member must have a valid Twitter feed to acquire a Credit for this Social Media Activity.

Favourite HIP Escapes’s Twitter Status, for a specific Hotel Deal, on the Member’s Twitter Feed by clicking on the relevant link on HIP Escapes

€10

up to 30% of the credit acquired

A Member will only acquire a Credit the first time he performs this Social Media Activity for a specific Hotel Deal. No Credits will be acquired for any subsequent performance of this Social Media Activity for the same specific Hotel Deal. A Member must have a valid Twitter feed to acquire a Credit for this Social Media Activity.

Follow Hip Hotels on Twitter by clicking on the relevant link on HIP Escapes

€10

up to 30% of the credit acquired

A Member will only acquire a Credit the first time he performs this Social Media Activity. No Credits will be acquired for any subsequent performance of this Social Media Activity (whether for the same Hotel Deal or otherwise). A Member must have a valid Twitter feed to acquire a Credit for this Social Media Activity.

Follow HIP Escapes on Twitter by clicking on the relevant link on HIP Escapes

€10

up to 30% of the credit acquired

A Member will only acquire a Credit the first time he performs this Social Media Activity. No Credits will be acquired for any subsequent performance of this Social Media Activity (whether for the same Hotel Deal or otherwise). A Member must have a valid Twitter feed to acquire a Credit for this Social Media Activity.

Subscribe to the HIP Escapes Newsletter by clicking through on the relevant link on HIP Escapes

€20

up to 30% of the credit acquired

A Member will only acquire a Credit the first time he performs this Social Media Activity. No Credits will be acquired for any subsequent performance of this Social Media Activity (whether for the same Hotel Deal or otherwise).

A Member will only acquire a Credit the first time he performs this Social Media Activity. No Credits will be acquired for any subsequent performance of this Social Media Activity (whether for the same Hotel Deal or otherwise).

Write a Hotel review by filling the relevant form on your HIP Escapes Deal page

€20

up to 30% of the credit acquired

A Member will only acquire a Credit the first time he performs this Social Media Activity. No Credits will be acquired for any subsequent performance of this Social Media Activity on the same Deal.

We reserve the right at our sole discretion and at any time without notice to cancel any and all Credits acquired by a Member through Social Media Activity.

7. RESERVATIONS

The Member purchasing the Hotel Deal should be at least 18 years of age as well as one of the individuals partaking in the Hotel Deal, unless stated differently during the purchase of the Hotel Deal. When a Member buys a Hotel Deal, that Member guarantees that they have the authority to accept and does accept these Terms and Conditions, and the conditions of the suppliers providing the elements of your Hotel Deal, on behalf of all members of their party partaking in the Hotel Deal. It is the Member’s own responsibility to ensure compliance with immigration requirements. Please check with the relevant embassy for visa and passport information. For vaccination information please check with your medical practitioner.

8. ORDER PROCESSING

a. We reserve the right, in our sole discretion, to take steps to verify your identity to process or to confirm the reservation of your Hotel Deal. We will either not charge you or refund the actual price paid in cash by you towards a Hotel Deal for reservations that we do not want to process or need to cancel. For the avoidance of doubt we will not reimburse you for any Credits acquired in relation to a Hotel Deal.

b. If we find out that you have more than one account, the purchase of the deal(s) could be cancelled, all your referral credits voided, and the amount paid might not be refunded, this is to our sole discretion (Cf. 2a.&b.).

c. In rare cases, a purchased Hotel Deal may become unavailable prior to the dates of the Hotel Deal. If this should occur, your sole remedy shall be to contact us on client.support@hiphotels.com to cancel your reservation and get a refund of the actual price paid in cash by you towards a Hotel Deal. For the avoidance of doubt we will not reimburse you for any Credits acquired and/or redeemed in relation to a Hotel Deal. If we get to know that the dates booked are not available anymore, we will take care for letting you know about the cancellation.

d. This platform deals are upon confirmation. A reservation is considered confirmed only once the Hotel has sent to the customer a confirmation e-mail. If the Hotel is not able to confirm the stay the client will be promptly updated and that mostly happens within 24 hours.

9. CANCELLATION AND CHANGES TO RESERVATION

If under any circumstance you, or the person that is stated in the confirmation form for the Hotel Deal, are unable to use the Hotel Deal purchased on HIP escapes you may cancel and lose your reservation (for the avoidance of doubt in these circumstances we will neither refund you for the price paid in cash towards the Hotel Deal nor reimburse you for any Credits acquired and/or redeemed in relation to a Hotel Deal) or alternatively, and for a maximum of once per membership year gift your Hotel Deal to someone else pre approved by us. If you don’t cancel and don’t show up, the second time there is a no show up you will be cancelled from the HIP Escapes platform and will not be able to sign up again not even with a different account.

10. "REFER A FRIEND" CODE

Each time someone new becomes a Member of HIP Escapes using your “Refer a friend” code (“your Friend”), we will provide you and your Friend with a 20€ Credit to redeem against any Hotel Deal. When a referral credit reaches 1000€ you will not earn any more referral till you don’t redeem that sum within a deal using the "Use Your Referral Award” button within the sharing options. All referral credits received in the meantime will not be redeemable nor refundable. If the Referral credit used against a Hotel Deal is higher than the value needed to buy the Hotel Deal, any difference will be considered void, irredeemable and non refundable.

11. INFORMATION & PHOTOS

All photographs displayed are used to represent the Hotel as a whole, however, they do not always specifically correlate to the rooms provided as part of the Hotel Deal.

12. COMPLAINTS

If you are unhappy with any aspect of the Hotel Deal that you have purchased through the Website and wish to complain, please contact one of our support team members at client.support@hiphotels.com.

13. SPECIAL REQUESTS

If you have any particular requests that are not included in the Hotel Deal, including modifications to reservation dates, please inform us while buying the Hotel Deal to ensure that we communicate your requests to the Hotel. However, we cannot guarantee that the Hotel can meet with your requests. We are neither responsible nor liable for failing to meet any special request.

14. PAYMENT

a. When a Member selects the “buy now” button in relation to a specific Hotel Deal, that Member has a maximum of 6 minutes to complete the purchase process for that specific Hotel Deal (the “Checkout Time”). During the Checkout Time the “share now” button (which enables Members to perform Social Media Activity) and “buy now” button for that specific Hotel Deal are disabled for all other Members. If the Checkout Time expires before the Member completes the purchase of that specific Hotel Deal, that specific Hotel Deal becomes available for purchase again to all Members (and the “share now” button is re-enabled for all Members) until a Member selects the “buy now” button in relation to that specific Hotel Deal at which point the Checkout Time is again initiated.

b. For your security, payments online are made through SSL secured connections. For all Hotel Deals bought, we will accept only a credit or debit card from either Visa, Mastercard or Amex to process the transaction.

c. We will take all reasonable care to keep the details of your payment secure. However, save where we have acted negligently we cannot be held liable and disclaim all liability howsoever arising for any loss you may suffer if a third party gains access to any data you provide when accessing or making a payment through the Website.

d. The purchase of a Hotel Deal is complete once we receive confirmation from your bank, or credit card issuer, that your payment for that Hotel Deal has been successfully transferred to us.

15. COUPONS

a. A promotional coupon (“Coupon”) is a Members only entitlement to an extra discount to be redeemed against one Hotel Deal only (up to the amount or percentage stated on the Coupon) that is on top of Credits generated from Social Media Activity. Each Coupon can only be used once. When using a Coupon the full balance of the Hotel Deal is payable at the time the order is placed. Coupons are redeemable against all costs that are included in the Hotel Deal even those in the “what’s included” area. We reserve the right to refuse redemption of Coupons if we believe that it is being used by someone other than the intended recipient. We reserve the right to decline to accept Coupon where, in our sole opinion, a Coupon is invalid for any reason. We reserve the right to cancel a Coupon at any time at our sole discretion. We shall not be liable to any Member for any financial loss arising out of the refusal, cancellation or withdrawal of a Coupon or any failure or inability of a Member to use a Coupon for any reason.

b. Coupons are redeemable for Hotel Deals only when bought via the Website. Coupons are not redeemable directly with Hotels or in any way with Hotels that are not part of the HIP Escapes collection. Coupons cannot be exchanged for cash. We reserve the right to decline to accept Coupons where, in our sole opinion, a Coupon is invalid for the Hotel Deal bought. Lost or misplaced Coupons may be replaced subject to submission of proof of purchase, and the purchaser’s confirmation of the Coupon’s intended recipient. Coupons may have an expiry date after which they are not redeemable anymore.

16. TAXES

All sums payable for Hotel Deals are inclusive of Value Added Tax or any other sales and/or other tax.

17. AVAILABILITY

All Hotel Deals are on request and subject to availability, which may change at any time. Offers may be subject to blackout dates which may be amended by the Hotel at any time and which may not be specified on our Website. Hotel Deals must be booked via HIP Escapes. Any special terms will be stated in the details of the Hotel Deal on the Website and included in your booking confirmation. Hotel offers and promotions (and any applicable terms and conditions) are frequently added or amended, and will therefore only apply to completely new bookings. Reservations made before the start of the offer or promotion cannot be cancelled and rebooked at the lower rate.

18. HOTEL RESERVATIONS

After buying the Hotel Deal, the Hotel will be notified about the stay. In case there is need for any contact with the Hotel about the reservation, this can be made also through HIP Escapes by emailing on client.support@hiphotels.com. We will provide you either with an answer or with full details to contact the Hotel.

19. CURRENCIES

All currency conversions from Euro to your currency are charges done from your bank or credit card issuer for which we have no liability. For further information about the exchange rate you should contact your financial institution.

20. INTELLECTUAL PROPERTY

a. All materials on this Website and the functionality and operation of the Website itself are protected by copyright, patent protection, trade marks and/or other intellectual property rights. These materials and the rights in these materials are owned by us, or used with permission of their owners. Such materials include, but are not limited to, the photographs, images, illustrations, text, video clips, audio clips, designs, logos, trade marks, trade dress and other materials contained in this Website, the software used in the design and development of this Website and the functionality and operation of the Website itself. All rights are reserved, worldwide.

b. The name and mark HIP Escapes and all other HIP Escapes related marks depicted in this Website (“our Marks”), whether registered or unregistered, are trade marks or service marks of HIP MEDIA GROUP Ltd. No licence or consent is granted to you to use our Marks in any way, and you agree not to use our Marks or any marks which are confusingly similar to our Marks without our prior express written permission.

c. The materials contained in this Website are displayed for informational and promotional purposes only. You may not, other than as permitted by the Website to promote the Hotel Deals through social media activity, reproduce (except for your personal non-commercial use), publish, transmit, distribute, display, remove, delete, add to, otherwise modify, create derivative works from, sell or participate in any sale of, any of the materials in this Website. Any other use of materials on this Website without our prior express written permission, is strictly prohibited.

21. INDEMNIFICATION

You agree to indemnify and hold HIP MEDIA GROUP Ltd and any related brand, parents, subsidiaries, affiliates, associated companies or any of their respective directors, officers, limited liability company members, employees, agents or service providers, harmless against any loss, damage, claim, cost or liability that arises out of any claim asserted by a third party that involves, relates to or concerns (i) your use of this Website or (ii) a breach of the Terms and Conditions by you.

22. DISCLAIMER OF WARRANTIES

This Website and its contents are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, with respect to this Website or its contents, including but not limited to the accuracy, suitability, reliability, completeness, performance, freedom from malicious programs (such as viruses, worms or trojan horses) or timeliness of the content or Services contained on this Website or, to the extent permitted by law, implied warranties of merchantability or fitness for a particular purpose. To the fullest extent permitted by law we expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

23. LIMITATION OF LIABILITY

In no event, including but not limited to negligence, shall HIP MEDIA GROUP Ltd, any related brand, parents, subsidiaries, affiliates, associated companies or any of their respective directors, officers, limited liability company members, employees, agents or service providers be liable for any damages of any kind, (including, without limitation, direct, indirect, special, incidental, exemplary, punitive, or consequential damages, lost profits or lost data, regardless of the foreseeability of those damages), arising out of or in connection with the use of, or the inability to use, the Website. By using this Website you agree that your use of this Website is at your sole risk, that you assume full responsibility for all loss of use, loss of data and costs associated with all necessary servicing or repairs of any equipment and/or software that you use in connection with this Website.

24. MISCELLANEOUS

These Terms and Conditions (including the Privacy Policy) set out the entire agreement and understanding between you and Us. If any provision or term of these Terms and Conditions shall become or be declared illegal, invalid or unenforceable for any reason whatsoever such term or provision shall be divisible from the Terms and Conditions and shall be deemed to be deleted from the Terms and Conditions and such deletion shall not affect the validity and enforceability of the remaining provisions. No failure or delay on the part of HIP MEDIA GROUP Ltd to exercise any right or remedy under these Terms and Conditions shall be construed or operate as a waiver thereof nor shall any single or partial exercise of any right or remedy preclude the further exercise of such right or remedy as the case may be. The rights and remedies provided in these Terms and Conditions are cumulative and are not exclusive of any rights or remedies provided by law.

25. GOVERNING LAW

The Terms and Conditions will be governed by and construed in accordance with the laws of England and Wales and the parties submit to the exclusive jurisdiction of the English courts.

HIP Escapes Cancellation Policy

If under any circumstance you, or the person that is stated in the confirmation form for the Hotel Deal, are unable to use the Hotel Deal purchased on HIP Escapes you may cancel and lose your reservation (for the avoidance of doubt in these circumstances we will neither refund you for the price paid in cash towards the Hotel Deal nor reimburse you for any Credits acquired and/or redeemed in relation to a Hotel Deal) or alternatively, and for a maximum of once per membership year gift your Hotel Deal to someone else pre approved by us. If you don't cancel and don't show up, the second time there is a no show up you will be banned from the HIP Escapes platform and will not be able to sign up again not even with a different account.

Privacy Policy

PRIVACY

Your privacy is very important to us. We understand that you want to remain in control of your personal information and we strive to make sure that we only use your information in the ways that you want us to. This Privacy Policy explains what information we collect through www.hipescapes.com (the "Website"), how and when it is collected, what we use it for now and how we will use it in the future. If you have any questions about the way in which your information is being collected or used which are not answered by this Privacy Policy please contact us at privacy@hiphotels.com.

When you register as a member of HIP Escapes, or when you secure a deal through the Website, we collect certain information from you. This includes your personal details and your contact details and address. We also temporarily collect your payment information, but this is not saved in our system. We also monitor customer traffic patterns and site use, which enables us to improve the service we provide. For quality control and training purposes, we may monitor or record your communications with us. We will keep your information for as long as is reasonably necessary for these purposes.

Use of information

We will use personal information about you for a number of purposes, including:
To advise you of any changes or problems with your hotel booking.
To help us to administer accounts, services and products which we offer.
To help detect fraud or loss.
To contact you with information about our services or products or offers. from the hotels participating in the HIP Escapes guides or website.
To update you on our upcoming deals and opportunities.

To change the personal details we hold about you, visit your profile or write to us at the address at the bottom of this page.

Marketing

We would like to send you messages by email, SMS, MMS and other forms of communication, but will give you the option not to receive such messages when you register an account with us. If you decide that you no longer want to receive our messages you can unsubscribe or amend your preferences at any time by [set out how they do this].

Who else might use your information

We only share personal data with other persons in accordance with law. In particular, in order to provide our services, we may provide personal data to our affiliates and to persons which provide services to us (but always in compliance with data protection laws).

In the event of a proposed or actual merger, sale or other transfer of all or the relevant portion of our assets or business, the personal data may be disclosed to the potential acquirer or successor for due diligence purposes and to complete the transaction. This Privacy Policy will continue to apply.

We may also disclose your personal information in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions.

You should be aware that in addition to the circumstances described above, we may disclose your financial or personal information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to enforce or apply our Terms and Conditions. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Cookies

In order to improve your experience when using the Website we use cookies. A cookie is a piece of information our Website will place on your computer’s hard drive that can track your movements while you are on the Website, it will also recognise you when you visit our Website again.

Cookies are stored in order for us to continually improve our Website and provide a better on-line experience for you. If you want to delete any cookies that are already on your computer, please refer to the instructions on your browser. More information on deleting or controlling cookies is available at www.AboutCookies.org.

We take all reasonable steps to protect the personal data you supply when using the Website. This includes following certain procedures, for example encrypting data on our Website and in order to ensure compliance with all applicable legal requirements. However, due to the inherent open nature of the Internet we cannot guarantee that any information you disclose online will be free from unauthorized access by third parties. Your use of the Website demonstrates your acceptance of this risk.

Data Protection

We will at all times comply with the standards, procedures and requirements of UK data protection laws to ensure that the personal information you give us is kept appropriately secure and processed fairly and lawfully.

We may have to pass your information to countries or jurisdictions which do not provide the same level of data protection as the UK, if necessary for the above purposes. If we do make such a transfer, however, we will (where necessary) always put a contract in place to ensure that your information is properly protected.

Third-party sites

The Website may contain links to other websites controlled and operated by third parties (the “External Websites”). If you follow a link to any External Website, please note that this Privacy Policy will cease to apply and the privacy policy applicable to the External Website will apply.

We shall not be responsible for the activities, privacy policies or levels of privacy compliance of any External Website.

Changes

We have the right to alter this privacy policy for any reason without prior notice. If you change your contact details, please send an email with your new details to client.support@hiphotels.com. Any changes to this Privacy Policy will be posted to our website and (where appropriate) emailed to the last email address you have given to us.

How to Contact Us

If you have any questions or comments about this Privacy Notice, or if you would like us to update information we have about you or your preferences, please contact us by email at info@hiphotels.com.

HIP Escapes uses cookies to give you the best experience on this website. Cookies are files stored in your browser and are used to help personalise your web experience. Read more about cookies in our privacy policy. By continuing to browse the site you are agreeing to our use of cookies.