What is the purpose of this subreddit?During the remaining beta phase of Ingress Prime testing, this is a place to report bugs, parity requests, or feature requests. Valid reports will be added to our Known Issues Tracking document and provided to Niantic.

Once Ingress Prime launches and the beta phase is over, this subreddit will be used to gather your feedback on the Ingress Prime application and provide it to Niantic.

Who are the Moderators of this subreddit?The moderators are a group of uncompensated volunteers from the phase one beta testing. They have been collaborating closely with Niantic since the release of the Ingress Prime Beta program to gather feedback on the beta software.

Will Niantic be actively moderating this subreddit?No. This subreddit was not created by Niantic but /u/soloredcup from Niantic did write this welcome post to provide the subreddit legitimacy. However, that is the extent of Niantic's direct involvement. Niantic will be collaborating with the moderators to ensure that issues are properly brought to our attention.

Is Niantic operating this subreddit?No. All of the moderators have full access to the subreddit and it was not created by Niantic. The point of this subreddit is not to promote Ingress Prime but to provide a space for the Agents to report issues with the software. This includes criticism, complaints, and compliments. As with any subreddit, this one also have established rules that you should familiarize yourself with on the right side of the subreddit. Our community management philosophy is to remain neutral and unbiased. We believe this philosophy compliments the user driven nature of Reddit. Niantic will be collaborating with uncompensated moderators of this subreddit, but will not be directly moderating. No, you won't be banned from this subreddit for simply being critical or negative. You may be banned from this subreddit if you violate one of the rules though.

Can I get official support on this subreddit?In short, no. If you need official support, you can submit a support ticket via our Help Center. We also have a knowledge base of support articles to help address common troubleshooting issues. You can also get 280 characters of support from @NianticHelp on Twitter.