Learning and innovation

We're committed to continuously improving how we work and sharing knowledge with other organisations in our community

Our participatory research

We’re constantly looking for ways to give those with multiple and complex needs a say in how their services are run.

Our Core Group of people with first-hand experience of the issues we deal with already plays a key role in all decisions that affect the way we work.

Fulfilling Lives evaluation

We also take part in the Fulfilling Lives evaluation, which allows each of the 12 centres in the Big Lottery Fund’s Fulfilling Lives initiative to share knowledge more effectively.

Led by CFE Research, this scheme is helping us to develop an idea of what clients across the country are facing – and how we can best support them.

Innovation Partnership Fund

Another big part of our approach to development is drawing on the experiences of other groups and organisations in our communities. It’s only by working together that we’ll truly be able to help people with multiple and complex needs turn their lives around.

To encourage collaboration, we set up the Innovation Partnership Fund with the help of the people who use our service. This scheme contributes small amounts of funding to help organisations across Manchester access resources they might not otherwise have been able to.

If you work with people who have multiple and complex needs, we’d love to hear from you and see how we could learn from what you do.

We’ve all been part of working alongside people to support them to realisetheir inner potential and to find another thing that makes them special