Hi.\015\012\015\012Ensure drive selector knob is not stuck on park or stop when you lower handle to vacuum if it is pull handle back & turn knob by hand to drive position.\015\012\015\012If you have done all this & sti ...
Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

Usually on this vacuum those two problems are not related, but if you got a lot of stuff stuck in the brushroll and in the suction tube at the same time it could happen. Check the belt to make sure it's not broken. If the vacuum is over a year old th ...
Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

Hi There, Ok so I have to ask the obvious is the dial set to 'carpet' assuming it is then there are only a couple of reasons why the roller would not spin. 1. Bearings in your roller are siezed and you need to replace them.2. The ...
Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

The problem will most likely be either with the PCB under a panel on the side of the chassis, or the small wires from it that feed the front brush motor. \012\012If you are technically inclined, you can ask for more detail on the repair here: ...
Dyson DC15 Animal Bagless Upright Cyclonic Vacuum

Hi its Darran at Dyson.We would recommend checking it for a blockage and a removing any hair or fibres from the brush bar. As the brush bar relies on the suction power of your machine, it would be worth cleaning the filter and ...
Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

Hi there, it's Jack at Dyson.I'm sorry to hear your DC14's brush bar isn't rotating. This could just mean that the brush control is set to 'Hard floors' rather than 'Carpets'. To check for this, please take a look at our Support guide: ...
Dyson DC14 Bagless Upright Cyclonic Vacuum

Hi there,Your DC15 is equipped with a sensor which shuts off the brushbar if something jams it. Once you've checked the cleaner head for obstructions and removed any threads or hair from the brushbar, you should be able to reset the machine. ...
Dyson DC15 Animal Bagless Upright Cyclonic Vacuum

Hi its Darran at Dyson. If your DC14 has a brush control, we would only recommend that a suitably trained person attempts to replace the brush bar. We can arrange a repair so that one of our engineers can replace this for you, ...
Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

The DC14 has a "brush control system" operated by a knob on the right side of the base. This knob has two positions: "bare floors" (or "off") and "carpet" (or "auto"). The motor turns the roller only when the knob is on "carpet", and even then ...
Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

Hi!!\012\012If you can turn the brush with your hand, the belt is either broken or off. Remove the bottom cover, (you'll need a Phillips screwdriver), to gain access to the brush compartment to replace belt. ...
Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

Is the motor operating when switched to "on " position? Is so I would have to assume that the belt is broken to the power brush /head. Did you happen to smell burning rubber at all when the brushes stopped working? Look in your manual for replaci ...
Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

HI there, \012There are a couple of reasons that your brushes may not spin. \0121. The hard floor / carpet dial is set to hard floor. \0122. The clutch to motor belt is broken\0123. The clutch to brush belt is broken.\01 ...
Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

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