Knowledgeable staff in various departmentsSome opportunity to influence processesInvestigation of new productsFlexible work environment and scheduleGood offerings of health benefits

Cons

Lack of accountability in IT leadership and staffMissing goals and vision for IT department and within the companyNo conscious effort for employee career or personal developmentTried to fit the worker to the job rather than leveraging the knowledge of long term employees to benefit the company

Advice to ManagementAdvice

Leverage the knowledge and experience of the employees to make changes and improvementsTrust in the ability of employees, but hold the appropriate people and leaders accountable for completion of work

People at Priority Health - management and staff - are genuinely trying to make health benefits simpler and work better for plan members. Our helpfulness, especially to plan members who have health problems, amazes me.

Cons

Management doesn't seem to trust employees. Everyone is so overworked that it's normal to talk about it being just a matter of time until one of us makes a huge mistake that will cost the company big $$ and us our job. People are working looooong hours without a lot of recognition other than "We know times are tough."

Advice to ManagementAdvice

Spend less of our time filling out job satisfaction surveys and reorganizing.