Compatible with Ableton Live Suite Version 9 & 10

Frequently Asked Questions

Due to the nature of digital downloads we offer refunds on a case-by-case basis. If you have find any issues with a product get in touch within 14 days and let us know. By completing a purchase you agree that the issue of a refund will be made at the sole discretion of the Audiotent Staff and that all decisions made by the Audiotent Staff are final.
We are happy to issue a refund or store credit if your product is proven to be defective or not as described.

Unfortunately unless our system has not registered a download – i.e. you have not attempted a download by clicking on the download link issued to you, we are unable to offer refunds if you change your mind, please read the product description and software requirements carefully.

Further, Audiotent does not refund products, if:

• You no longer need the purchased product.
• You have changed your mind or found an alternative product.
• You cannot use the product due to hardware or software limitations – i.e. you do not own the compatible synthesiser for the product.
• You cannot use the product due to insufficient knowledge / know-how.
• We do not make any guarantees for product use with cracked or illegally downloaded software.

Eligibility

A refund is eligible for 14 days from the date of purchase (found in your Order Confirmation Email).

Audiotent strongly advises checking what software and/or hardware is required to use the products and what are the minimum hardware requirements to use the software. Such information is always provided on the product pages. Audiotent does not refund products which require other software to use (Digital Audio Workstation-specific libraries, Software Synth Preset Banks). The customer is responsible to have knowledge required to use the product.

If you wish to request a return please contact us at sales@audiotent.com, including your order number and any relevant information.

You can pay for your purchase online with either your credit card, debit card, or PayPal.

Simply add to cart and follow the instructions at the checkout.

About Us:

Founded in 2015 with the sole purpose to help electronic music producers succeed. Headquartered in London, United Kingdom with studios based in Hereford (UK) and Vilnius (LT).

A team of passionate individuals who love to share their knowledge and expertise in music technology. Delivering content in the form of educational videos and resources for electronic music production.