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Faulty business practices. Specifically asked if English guide available for tour, was told yes, and then once the bus was moving, was told no. Tour was given in Portuguese and limited English. Friend and I had to fight with staff to get a partial refund. Also, the customer service lacked with other passengers that made my friend and I turn...
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This bus tour was excellent. We went on a Saturday, where we explored the northern part of the island. We were given the opportunity to visit the Turtle Sanctuary (separate entrance fee), where efforts are being made to learn and save turtles. It was lovely. The restaurant for lunch (not included) was up a set of stairs, making it not...
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It's a family owned business, where the driver is the dad and the guide is the daughter. They treat everyone as their own family, and they make sure everyone is having a good time!
Aside from that, the boat trip to the Costa da Lagoa was absolutely amazing, with awesome fresh fish served for lunch (not included). I wish I...
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Went to Iguatemi Shopping to get the bus.
The desk/ kiosk was unmanned.
The landline was not working.
The mobile went straight to voice mail.
To date, nobody has bothered to return our call.
Waited at the Floripa Bus Stop, in vain.
The bus never arrived!
Ten very, very disappointed tourists.
Surely a better service may be offered.

Vale muito a pena para conhecer a Ilha.tem vários passeios para fazer no sud, norte e centro de Floripa. Além simpatia e atenção de Rosana e o seu pãe e outro ponto que faz a diferença. Recomendo muito
It is really worthy as it gives you a good overview of the island with different tour options. Wonderful and very nice...
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