Articles & Case Studies

TaKaDu, a global leader in Integrated Event Management solutions for the water industry, announced today that Knoxville Utilities Board (KUB) has signed a contract with TaKaDu, following a public tender, as part of its concerted efforts to improve customer service and reduce non-revenue water (NRW). The project is being managed by Matchpoint, one of TaKaDu's distributors in the North American region.

KUB provides electric, gas, water, and wastewater services to Knoxville and parts of seven surrounding counties in the East Tennessee Valley.

KUB invests heavily in enhancing its infrastructure. In its water distribution system, for example, it has created District Metered Areas (DMAs) to partition the network, added many sensors and meters for flow and pressure monitoring, and replaced other assets.

The next natural step was to decide how to transform data on the water system into operational knowledge, and TaKaDu was chosen to manage the vast volumes of sensor data providing near real-time analysis and alerts for network incidents of multiple types.

Barry Hales, President, Matchpoint, said, "Matchpoint is honored to bring KUB and TaKaDu together. We challenge ourselves to accurately define and fully comprehend the needs of our clients. The KUB/TaKaDu solution will translate information into knowledge, thus providing a mutually beneficial relationship for years to come."

"We're delighted to announce this important opportunity with KUB, representing the first US utility to join TaKaDu's worldwide customer base across eleven countries. KUB's progressive approach to data evaluation and eagerness to improve its efficiency fits perfectly with the culture change TaKaDu is enabling," said Amir Peleg, TaKaDu's Founder & CEO.