b) Cloudy Well Water

We routinely get calls after a hard rain from customers stating that their water is now “cloudy” or “discolored”.

Correctly Grouted Joints on a Bored Well Casing

Bored Well Sealing Complete!

Keep in mind that a properly constructed water well should not be affected by rain storms. If you experience cloudy well water the day of or the day after a heavy rain, there is probably a defect in how your well was grouted from the original construction. In the old days there was no code for grout. Modern construction practices require grouting of wells.

Often times, we can locate and repair these surface water leaks eliminating the discoloration and bacterial contamination that comes from the surface water intrusion.

A service call consisting of a complete pump system check up and well inspection is typically all that is needed to determine if the problem can be effectively addressed or if a new High Standard Bored Well would be a better investment. The best time to pinpoint the problem is during a wet period like we are currently experiencing. So if you are ready to begin enjoying cold, clear water all the time, give Nancy a call at 752-4556 and schedule an appointment.

1 comment on “b) Cloudy Well Water”

Add us to the list of satisfied customers! We truly appreciated the quick response and on time service call, professionalism shown by John, and the resolution of our problem. We’ll make sure to recommend you to anyone who needs your services~

QUICK CONTACT

804-752-4556

Reviews

August 8, 2014
Nancy, our Office Manager, recently received this nice thank you in the mail along with a nationally known coffee shop gift card for an expensive beverage:
“You should teach classes on customer service! Fl…… was a difficult transaction, yet your professionalism and eagerness to assist made it a lot easier! Thank you for all your time. Here is a drink on me!” – Jacque (Powhatan, VA).
Read More Reviews and Testimonials Here

My water has stopped flowing – now what?

My water has stopped flowing. Now what? Shut off the electrical power to your pump, usually at the breaker or fuse box. This will keep you from causing further damage to your pump system until you can locate the problem. Also, shut off power to your hot water heater to protect against damage.
If you are out of water or have an immediate need, please contact us at:
804-752-4556

Hanover Habitat for Humanity

Matthews Well and Pump has been a long time supporter of Hanover Habitat for Humanity through donated services and funds. This organization meets the needs of the community by utilizing local volunteers and donations. We recently donated to support the Women Build Project and encourage you to do so also.
Community Volunteers | Hanover Habitat for Humanity

RVA – Metro Richmond, VA

Matthews Well & Pump
11446 Cauthorne Road
Glen Allen, VA 23059

My water has stopped flowing – now what?

My water has stopped flowing. Now what? Shut off the electrical power to your pump, usually at the breaker or fuse box. This will keep you from causing further damage to your pump system until you can locate the problem. Also, shut off power to your hot water heater to protect against damage.
If you are out of water or have an immediate need, please contact us at:
804-752-4556