Skills and knowledge

the ability to supervise and lead staff, including training and conflict management skills

an understanding of the purpose, background and policies of the organisation they are working for

computer skills, including word-processing skills and the ability to use relevant computer software

an understanding of health and safety in the workplace

an understanding of relevant legislation such as the Employment Relations Act.

Working conditions

Office managers:

usually work regular business hours, but may be required to work evenings and weekends to complete projects

usually work in offices

may travel to other branches and offices, or to attend conferences, meetings and training courses.

What's the job really like?

Tracey Morgan

Office Manager

A supportive role for an Oscar-winning team

As an office manager for film and television effects company Weta Workshop, Tracey Morgan is clear about where her responsibilities lie. "We really are here to support the creative technicians so that they can do the work that wins the Oscars."

As someone who enjoys painting, she was keen to work with other artistic people. "My training is in office administration, but I was completely attracted by the creative side of the workshop and I wanted to be in that environment. I get a buzz out of being around these people and seeing what they do."

Meeting celebrities not an everyday part of the job

While Tracey has met some celebrities, most of the time she is answering emails, working on an archiving project, or processing recruitment enquiries.

She has a very "open" job description, which sometimes involves helping to organise the finer details of events and exhibitions. This can range from shipping props and sculptures around the world to managing the Christmas rush of client and crew cards, gifts and functions. "Some days are very eclectic, and other days I'll just work on one thing and get it done."

What are the chances of getting a job?

Experienced office managers in demand

Chances of getting a job as an office manager are best for people who have a broad range of skills and experience, including:

basic accounting

payroll administration

purchasing

supervising staff

office administration.

For those looking to get into the profession, it is best to gain experience working in general administration before applying for an office manager role.

Types of employers varied

Most organisations and industries employ administration staff, so opportunities exist in a range of areas with a variety of employers.

Office managers may work for small or large employers. In a smaller business the office manager may be the only person in an administration role, while in larger businesses they may be one of several and may oversee staff.

Related jobs:

Personal assistants provide administrative, clerical, secretarial and general support to managers and other professionals. They may also be responsible for financial planning, recruitment and staffing.

Project managers manage delivery of projects from beginning to end, usually improving or adding to the business. They manage the strategic, financial, operational and technological aspects of projects.