Your card number can be found on the back of your membership card. If your card number begins with CR0, please drop the CR from the beginning of your card number and ensure you include the number ‘0’ and not the letter ‘O’.

Postcode Tips
If our website does not recognise your current postcode as your password, our system may still recognise your previous postcode. Please contact customer service if you are still experiencing difficulty logging in.

Reset your password by entering your card number or email specified in your Cardholder profile. If your profile does not have an email address, please contact Customer Service. If this is your first time logging in, you can still use your card number. Your interim password is your postcode.

Email Address or Card Number*

Your card number can be found on the back of your membership card. If your card number begins with CR0, please drop the CR from the beginning of your card number and ensure you include the number '0' and not the letter 'O'.

Postcode Tips
If our website does not recognise your current postcode as your password, our system may still recognise your previous postcode. Please contact customer service if you are still experiencing difficulty logging in.

Children's & Baby Size Guide

Please use the following as a guide to help you decide which size to buy.

Note: Values given are body measurements. To help you choose the best size, we recoend that you compare the measurements with your own.

Children's Size Guide

Size

Chest (cm)

Waist (cm)

Hip (cm)

Height (cm)

2

Small

56

51

58

92

3

58

53

60

100

4

60

55

62

108

5

Medium

62

57

64

115

6

64

59

66

120

7

66

61

68

125

8

Large

68

63

70

130

9

70

65

72

135

10

72

67

74

140

11

74

69

76

145

12

76

71

78

150

Baby Size Guide

Size

Chest (cm)

Waist (cm)

Hip (cm)

Height (cm)

0 - 3 Months

-

43

44

45

62

3 - 6 Months

Small

45

46

47

68

6 - 12 Months

48

49

50

76

12 - 18 Months

Medium

50.5

50.5

51.5

84

18 - 24 Months

53

51.5

53

92

How to measure

Bust Circumference Measure around the fullest part of your child's chest with their arms down.

Waist Circumference Measure around the narrowest point of your child's natural waistline.

Hip Circumference Measure around the widest part of your child's natural hipline.

Height Wearing no shoes, measure your child from the top of their head to the ground.

Children's & Baby Shoe Size Conversion

Please use the European sizes as a guide to help you decide which size to buy.

Children's Shoes

AUS / UK

US

Europe

Foot Length (mm)

7

7.5

24

147-153

8

8.5

25

154-160

8.5

9.5

26

161-166

9

10

27

167-173

10

11

28

174-180

11

12

29

181-187

11.5

12.5

30

188-193

12

13

31

194-200

13

1

32

201-206

1

2

33

207-213

2

2.5

34

214-219

2.5

3

35

220-226

3.5

4

36

227-232

Baby Shoes

Age

Pre-Walker

Shoes

Foot Length (mm)

0 - 3 Months

-

-

-

3 - 6 Months

17

-

90-94

6 - 12 Months

18

18

97-101

12 - 18 Months

-

20

111-114

18 - 24 Months

-

22

124-128

International delivery costs do not include any taxes or duties which may be applied by customs at the destination country and any duties or taxes incurred are the responsibility of the delivery recipient.

Enjoy free delivery for all orders over $100.For all orders under $100 a flat $15 delivery fee will be charged.

Unwashed, unworn, or unused items in original condition may be returned upon presentation of your original invoice up to 14 days after receiving your order.

Faulty merchandise may be returned for a refund or exchange upon presentation of your original invoice within a reasonable time frame.

You are welcome to return online purchases either in person at any Country Road Retail store, or by post. Purchases made using Afterpay can only be returned to PO Box 4140, Hoppers Crossing, VIC 3029. Exchanges can be made in Country Road stores.