Sprint are my phone company,and other than this issue here, I enjoy their service and cellular and data. This is an issue with in store reps at my lical store and online chat reps who told me wrong info. I chose Sprint initially,because I was offered the iPhone forever...

I upgraded my phone from I phone 6 to i phone 7 January 18, 2017. unfortunately, before 15 days I changed my mind to get I phone 7 plus instead of I phone 7 regular. They told me that i will get refund for iPhone 7 regular after i mail it back to sprint. i mailed I...

Existing customer for 4 years, responded to Sprint email promotion that would give us new phones "free". They took our old phones, charged us for the new ones, and now refuse to issue the promised credit. Have spent hours on the phone with customer service, and am...

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Anonymous

Ray

If you still have the email call your state attorney general and file a complaint. Their office should contact sprint and force them to make it right.

My initial phone call to upgrade to the iphone 7 was a horrible experience. The representative was difficult to understand, the line was filled with static (I was told it was due to so many incoming calls) the background was filled with voices & regular distracting...

I ordered a I phone 7+ and it was delivered on September 21 however it was only an iPhone 7 not a plush. I returned it immediately to the store that same day and still do not have a credit to my account. Two earlier calls resulted with assurances that my account...

Went to a sprint store. An employee was training a new employee. An attractive young woman came in so he proceed to help her and left us with trainee, I was there to upgrade two phones. I was told I would have to pay current balance which I did in the store. He...