I want to bring up the dangerous side effect when using the Microsoft Dynamics CRM 2011 User Reassign Records function. The User Reassign Records function assigns all the records owned by the current user or team. To access this function … Continue reading →

I had encountered the following Microsoft Dynamics CRM 2011 Online Workflow error today: “This condition operator is not valid for this data type. Select a different condition operator and try again.” It looks like the “Check Condition” step is causing … Continue reading →

If you have installed the Microsoft CRM 2011 Online Outlook Client the past month – I would highly recommend checking if you have the latest version – which is 5.0.9688.583 (as of 2/17/2011). You want the latest version because it … Continue reading →

With the pending release of Microsoft Dynamics CRM 2011 (v5.0) this month. the Microsoft Dynamics CRM 3.0 Mainstream Support End Date is set for 4/12/2011. Extended Support End Date is set for 4/12/2016. More details via this link. I have … Continue reading →

One of the interesting thing that I’d ran into this week was – where is the “View in CRM” button for tracked Outlook Emails in Microsoft Dynamics CRM 2011 Outlook Client: My finding: By default “View in CRM” button is … Continue reading →

Microsoft Dynamics CRM 2011 Online was released to the world on January 17th, 2011. For current CRM Online (v4) organizations – you should plan and schedule your upgrade to take advantage of the latest capabilities and prepare your users so … Continue reading →