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Written by TelStrat

We’re sure that you’ve heard by now that Mitel’s announcement of end-of-life for its OAISYS call recording solution is leaving OAISYS customers without support or new product releases. We hope that you also know that TelStrat is offering a great OAISYS Replacement Program. Now we have added even more options to the program by introducing a…

Written by TelStrat

Mitel’s recent end-of-life (EOL) announcement for its OAISYS call recording and WFO solution on all non-Mitel platforms leaves OAISYS customers ABANDONED! Mitel will stop selling OAISYS on September 15, 2017 and will only support the product on a “best efforts” basis for possible service issues. OAISYS Customers – don’t become stranded with an unsupported system. TelStrat has your…

Written by TelStrat

In April Cisco announced end-of-life (EOL) for its MediaSense call recording solution. Cisco will stop selling MediaSense in a few months and will stop supporting it in October 2018. But no worries, you don’t have to be stuck with an unsupported solution. TelStrat can come to the rescue! TelStrat is a Cisco Preferred Solution…

Written by TelStrat

The software-as-a-service (SaaS) subscription model is an increasingly popular alternative to traditional perpetual licensing for cloud-based workforce optimization solutions. Consider the big advantages that make subscribing to a cloud-based solution easy and cost-effective: * Eliminate capital cost: Receive your tailored solution on a subscription plan with only a periodic subscription fee and one-time setup fee…

Written by TelStrat

Doug Green, publisher of Telecom Reseller interviewed Mike Berlin, TelStrat’s Senior Vice President of Sales and Business Development, at the recent IAUG / Avaya ENGAGE conference in Orlando. Listen to the replay to learn about trends in the marketplace and what’s new at TelStrat.

Written by TelStrat

In 2013 the U.S. Department of Health and Human Services (HHS) promulgated a new rule to strengthen privacy and security for health information created by the 1996 Health Insurance Portability and Accountability Act (HIPAA). HHS Secretary Kathleen Sebelius stated that “Much has changed in health care since HIPAA was enacted over fifteen years ago. The new…

Written by TelStrat

Doug Green, publisher of Telecom Reseller interviewed TelStrat’s Director of Market Intelligence, Dave Ditmars, at the recent Enterprise Connect conference in Orlando. Listen to the replay to learn about trends in the marketplace and what’s new at TelStrat.