Code Compliance Review Board

The Code Compliance Review Board (CCRB) is composed of individuals with a variety of experience who are independent of the brewing industry. The Board reviews complaints from the perspective of the reasonable adult consumer of legal drinking age and decides whether such complaints identify advertising or marketing materials are inconsistent with one or more guidelines in the Code. Once the CCRB issues its decision, the complainant and the Brewer will be notified, and the complaint, any Brewer response and the Board decision will be posted on the Beer Institute website.

Below are CCRB Annual Reports, copies of complaints filed to the CCRB and CCRB responses, and information on how individuals can submit complaints to the CCRB.

Submit a complaint

If you wish to send an advertising complaint to a brewer, please fill out the Code Compliance Review Board (CCRB) advertising complaint form below or email adcode@beerinstitute.org. Your complaint will be forwarded to the appropriate brewer and the brewer will contact you with a response. This is for all complaints that have not been previously submitted to a brewer.

If you have filed an initial complaint and received a response from the brewer and would like to have your complaint reviewed by the third-party Code Compliance Review Board (CCRB), you may complete the form and the third-party review process will be initiated. The CCRB will notify you of its findings.