Student Ombuds

A Message from the Student Ombuds

Dear Students, Faculty and Staff:

As the Student Ombuds, I am here to serve as a resource for students and other members of the university community regarding any complaint, grievance or appeal that may be academic or non-academic in nature. When working with our office, you will receive timely, objective and strategic information in a confidential manner to assist with the interpretation of policies and procedures. Together, we will navigate the appropriate resolution to each individual situation.

You will be contacted to schedule an appointment.
Or you may call 330-672-9494.

The primary goal of the Office of the Student Ombuds is to provide students confidential consultation in assisting with the possible resolution of any university-related concern, grievance or appeal. Students work closely with the Student Ombuds in developing both informal and formal strategies that will assist them in resolving their university-related concerns.

The Ombuds Office also works directly with faculty and staff, providing consultation related to university policies and procedures. It has established itself as an objective, nonbiased operation that continues to work towards developing a fair and equitable university community.

The Office of the Student Ombuds has continued to grow in the number of students it serves and this trend is expected to continue in the years ahead. On an annual basis, nearly 1,000 students use the services of the office.

The Office of the Student Ombuds is located on the second floor of the Kent Student Center, Room 250. Dr. Jennifer Kulics, Student Ombuds, can be reached at ombuds@kent.edu or by calling 330-672-9494.

CONFIDENTIALITY

The Office of the Ombudsperson makes every effort to maintain confidentiality for its visitors and all parties involved in resolving an issue. The Ombudsperson does not act as a witness or offer information in any student conduct or academic appeal proceeding, as such participation would undermine our commitment to confidentiality. Please be aware, however, that we are obligated by law or policy to disclose confidential information in certain situations to police or the Title IX Coordinator. For example, when there is an imminent threat of individual or institutional harm; when we are made aware of a crime of violence or a hate crime; and when we are made aware of sexual harassment, sexual assault, intimate partner violence, or stalking. Regardless, when reporting such information, only information pertinent and necessary to the report will be shared.

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