We offer a six year fixed term tenancy which includes a one year probationary period for most working age, new tenants.

We make some exceptions for existing council and housing tenants and some tenants with long term health problems or disabilities. These tenants may qualify for a lifetime tenancy.

When you accept a Fixed Term Tenancy with us, you are also signing up to The Better Deal. Please make sure you are willing to participate in The Better Deal before bidding for one of our homes.

If you keep to the terms and conditions of your tenancy agreement during the first year, your tenancy will be extended. For lifetime tenancies these continue indefinitely. Fixed term tenancies continue for five more years.

We will offer you a lifetime tenancy if your circumstances match one of the following:

You are an existing assured or secure tenant of Family Mosaic

You are an existing assured or secure tenant of another housing association or local council and your tenancy began before 1st April 2012

You are within five years of state pension age and moving into a one-bedroomed home

You have a substantial and long term illness or disability, you are unable to work and in receipt of Employment Support Allowance

You need to move into a home built or adapted for someone with a high level of disability including a wheelchair user

Most newly built and some existing homes are let under the Affordable Rent programme. Where this is the case we will tell the council when we ask for people to be referred to us.

The same rules about lifetime tenancies apply to these properties except if you are an existing assured or secure tenant of another housing association or local council and your tenancy began before 1st April 2012. This does not apply to Affordable Rent properties, and we will only offer a lifetime tenancy if you meet one of the other criteria set out above.