Responsible for the leading of our Hospitality work based learning provision, delivering the agreed business targets and developing excellent relationships with the client through our ways of working and behaviours to maximise performance outcomes

About the role

You will be:

Manage and lead a team, both delivery and accounts, to achieve the targeted Key Performance Indicators

Manage the performance and development of the team through effective coaching and robust performance management conversations including monthly 121s and bi annual performance reviews to maintain a high performing culture

Deliver the agreed client strategy that delivers the profitable growth and operation of the client’s provision in line with Lifetime’s mission and vision

Develop key relationships within the designated account, ensuring that operational delivery is in line with client expectations.

About you

We are looking for:

Experience of having worked within an operations role and delivered against business objectives and targets

An understanding an experience of managing key clients and delivering exceptional service

Experience within a work-based learning environment and/or the Hospitality sector is highly desirable.

A person who enjoys working in a fast-paced, entrepreneurial, challenging and rewarding environment

An individual who has a pragmatic approach, with ability to add value in a commercial sense

If you think this describes you and you want to put your skills and experience to work in a new way, this could be your life-changing opportunity. So, click apply and we can start this journey together

What we offer

We offer a great benefits, reward and recognition and wellbeing package which includes some of the following:

Lifetime Training delivers training courses and apprenticeships to people across the UK every day. We are an innovative, energetic company that places real emphasis on providing a great service to our clients and learners

We are Life Changing people, and while we’re helping other people to change their lives, we also help our own people to change theirs. We put as much into our people as we do our learners and clients, making sure they are comfortable and confident in their role and always ready for the next opportunity.