The sound on this phone is very weak and I do not like the feel of the handset at all. The worst problem is that the phone dues not recognize numbers when I enter them. Like press 1 for English, or enter your credit card number now. It will not process it at all. This is so frustrating. I have to resort to using my "land' phone to make a call for this purpose. Also if I enter a phone number too fast it will not accept it. What is wrong with this phone that it won't recognize a number when I'm entering them. What a waste of money! I should have kept my old analog phone.

I thought by purchasing a GE phone I would get quality and service. I've don't have either. Besides having difficulty hearing callers, difficult to use features the unit began malfuntioning 5 months after I purchased it. The unit completely resets itself when you put the phone on the answering machine base to charge. Then it "talks" constantly! GE/Thompson will not reply to numerous emails and the phone number is only an automated service with no human contact. I will NEVER purchase another GE/Thompson product. I've reported them to the FTC.