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Shipping Information

If your order is placed by 1130hrs we will aim to dispatch the same day, if not it will be dispatched the next working day.

We may use different couriers depending on the item purchased.

We are happy to pass on any requests to the delivery agents such as secure locations for the parcel to be left. If you are out a card will be left indicating how to receive the cover from the courier. If you do not respond to the card the item will be returned to us. If that is the case we will charge you postage if we have to post the cover to you again

It is useful if you include a contact telephone number with you order as this speeds up the process if there is a problem in delivering your item

If there is a problem with the parcel either refuse to sign for it or if you do sign then indicate the type of damage to it. Taking a photograph of the damage is useful and then you can attach to the email you send us

We dispatch direct to you from the respective car cover manufacturer.

Made to order items are shipped in the time frame given at the time of order

If a car cover does not arrive with the customer we will after five working following the expected arrival date either replace or refund. (This allows us sufficent time to consult with the couriers and investigate)