Data Protection - Customer Account

Purpose

If you purchase a product from Dlubal Software, we will set up a password-protected direct online access to your user-related data saved in the customer account. You can view and, where applicable, manage the following data in your customer account:

messages (e. g. current information about new versions, new products, update reports, downloads)

Closing the customer account

If you as a customer do not wish to have a password-protected customer account, you can, of course, close it at any time. Please send a request in written form (e.g. e-mail, fax, letter) to our contact address.

Data security

You can only access your account after having entered your personal password. You should always treat your access data confidentially, and close the browser window once you have ended your communication with us, particularly if you share the computer with others.

In order to prevent unauthorized access of third parties to your personal data , the connection is encrypted by TLS technology.

Contact us

If you have any questions about this privacy policy and the processing of your personal data, you can contact our internal data protection officer or write an e-mail to data-protection@dlubal.com.

Our data protection officer will also be at your disposal if you request information, suggestions or have any complaints.