If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard DeliveryOrders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold DeliveryThreshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home DeliveryIn-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery Express orders received by 3 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:

Swatch ShippingBallard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

Love it!
Love it, love it, love it!
Very well made. I bought the antique brass one and the color goes with most everything. The antiqued mirror top is really nice too. Wish I had a spot to put another one.
It arrived quickly and was well packed.
December 21, 2012

my friends agree...
this fabulous table is the perfect size to enhance my chaise lounge in my newly French bedroom...
December 20, 2012

Love it!
We are empty-nesters and have down-sized to a small condo. Each piece I purchase must be flexible and well suited to small spaces. This table is the perfect example of elegance and design. I currently have a candle and beaded garland on this table and it is festive!
December 17, 2012

Wonderful table! Looks great in my living room. Perfect size and so pretty.
This table is the perfect size for the corner by the fireplace in my living room. Holds a small lamp and looks great. Love it!
December 17, 2012

Product is better than the pictures.
I ordered the Olivia Mirrored Side Table. The item safely arrived at my home. It was very well packaged to prevent damage while easy to un-package.
It required very little assembly and looks great in my room. It is very stylish as explained in the advertisement. If you are looking for a nice side table this is a good choice.
December 13, 2012

Excellent quality!
This is the first review I've ever taken the time to write. This table is exceptionally well made and designed; the price is unbeatable. It was packaged in an impressive way and arrived, it seemed, the day I ordered it.
December 10, 2012

Perfect for many locations
The finish, height, and structural features of this table make it versatile AND beautiful . Jar lamps sit atop mine in spaces where a heavy table would not work, but it also fits in a larger feature space. The mirror top finish is subtle and compliments the lamps. Love them!!!
December 8, 2012

Couldn't Be Happier
We just received these tables and couldn't be more happy - the description and reviews were spot on. The tables are well made and the antique mirror on top adds the perfect accent to the table. I was concerned I wouldn't be able to fit a standard size table lamp on them, but there is just enough room for a lamp, coaster and maybe another small picture frame or accent piece. My husband and I couldn't be happier and would definitely recommend this table to others.
November 30, 2012

Great accent piece
Fantastic in my study. Looks aged and like it has been a part of my home for a long time. I bought the blackish-dark, aged one, and it looks great with dark wood furniture.
November 30, 2012

Durable and stylish at a great price!
I'm very happy with the purchase and they fit the decor perfectly.
November 30, 2012

Conversation Piece
Very unique piece that both functional and beautiful. The table shipped with no damage due to the well-designed packing. There was very little assembly - you just have to lay the mirror in the table and that's it!
November 30, 2012

Great accent table
Love the table. I've moved it around several times and it looks great wherever I put it. Nice accent for almost any decor. The price was so affordable for a table of this quality. I'm proud to have this beautiful table in my home.
November 29, 2012

Exactly what I needed
The table came quickly, as promised. Packed very well. No defects or damage. Fits where I wanted to use it, exactly as planned. I ordered the bronze color, and it looks great with the other items in my great room. I like the glass top being an antiqued, beveled mirror. My kids noticed it right away, and liked it, too. If they noticed, it must be great! Very pleased, and I highly recommend for use anywhere.
November 29, 2012

Lovely old world look...
This is a perfectly lovely small table that I am using next to a chair in a bedroom. Big enough for a small lamp, but its round shape fits nicely in a small space. I originally ordered the brass finish, but found it did not compliment the other furniture. BD was wonderful with the return and made a quick re-shipment of the black finish table, which works perfectly in my room. Very nice quality, weight and finish on this piece. Highly recommend!
November 28, 2012

This is the perfect small end table.
This table was the perfect accent piece for the space provided. I love that the table has an elegant look even though it's small.
November 25, 2012

perfect accent table
This table can go anywhere. It's a great accent at a great price. Love love love
November 24, 2012

stable and unique
great height for placing a glass on from a couch. as others have stated, it is not meant for lamp.
November 23, 2012

Didn't love it
Legs look awkward and the mirrored piece doesn't fit snugly on top, so it awkwardly shifts if moved. Probably going to return if we get around to it.
November 20, 2012

Just as pictured, beautiful in a simple way.
This lovely table arrived on time and just as pictured. If you have a small space and need a table, this does that in a beautifully simple way.
November 17, 2012

Perfect Small Side Table
I'd been looking at this table for quite a while and when it went on sale I couldn't resist. I'm very pleased with it. It's well-made, solid, a good size, and interesting to look at. I got the antique bronze.
The packing was excellent but it was missing the 'cushions' for the underside of the mirror. That posed no problem for me - I have many of those bumpers.
All in all, it's a great little table and it was a super value! Look's like quite a bit more than I paid for it.
November 15, 2012

WONDERFUL TABLE
This table is unique and can be used in a transitional, traditional, or contemporary home. It works well with other pieces. The only minus is that one side of the mirror top is larger then the other, so it is not a totally round table, but, the design looks great.
November 15, 2012

Back for a Second Table! Tres chic!
We purchased one Olivia Side table six months ago, and purchased another one to use in our living room next to a sofa. These little tables are the perfect size for a petite lamp, bud vase and cup of tea to sip while reading a book. I highly recommend these tables for their quality construction, materials used, look of the finish and overall value.
November 12, 2012

beautiful accent table
I am very pleased with this purchase. I ordered the brass finish with the antiqued mirror top. It fits perfectly beside a chair and couch that did not need and could not fit a traditional end table between them. Good quality, great
style and excellent price. I needed to balance out the glass top where it rested on the metal table by putting 4 rubber bumper pads on the metal. It worked great and it is very stable and balanced. Great Buy!!
November 8, 2012

Beautiful table
Elegant table and just the perfect size. Looks great in my living room but would fit in any room. Besides it's beauty, the price was right.
November 7, 2012

LOVELY DECORATIVE TABLE
THIS OLIVIA MIRRORED SIDE TABLE ARRIVED WELL PACKED. IT IS JUST PERFECT FOR AN END TABLE IN A SMALL AREA. IT IS A LOVELY DECORATIVE TABLE. I MAY PURCHASE ANOTHER TABLE IF IT FITS NEXT TO COUCH IN A SMALL ROOM. I WOULD RECOMMEND THIS TABLE HIGHLY.
November 7, 2012

Elegant, Fine Quality
i have nothing but great things to say about this little table - let's just say EVERYONE could place one somewhere in their home - small but useful, and a striking 'go-with-every-style' design.
November 7, 2012

Perfect!
The Olivia Mirrored Side Table is wonderful! It is just as pictured online, and is well made.
November 7, 2012

Great product, wish there was a medium size
I love this table. I just wish there was a size in between this one and the much larger one. A 24" table would have been perfect.
November 7, 2012

olivia mirrored side table
I love love love it!! Went back and purchased 2 more, one for my daughter,and another for myself. There are so many places to use them. Also the price is right, thank you Ballard for making it possible for me to own three olivia. Pat.
November 5, 2012

So Awesome!
Just like the picture only better in person. A bit taller than I expected- however- had I read the dimensions..... Great looking table! Awesome price! Quick delivery!
November 4, 2012