[Discussion] People private messaging obscene stuff

If feels like the world chat is just full of sexual predators and people wanting to exchange nudes etc or racist comments.
there isn’t a day that goes by that guys don’t send me filthy stuff via private message. Using the words RP as there first sentence you say no thanks then they want nudes.
How is this allowed on a game and what are castle clash doing to stop this behaviour?
I find it extremely frustrating and disturbing when I know the age of some of the people on the game are 12.

iYoDa, I made a complaint about this long ago, with screenshots as well but rather it was just deleted and idk whatever happened to it after. There is many sick perverted pretencious players of CC trying to groom young girls and boys. Yah00 chat was shut down for this reasons but IGG don’t seem to be taking this seriously and chat still left unmanaged or unmonitored.

Just makes me sick any time I go to the world chat. I hate posting in the world chat looking for friends for daily hearts cause then I get bombarded with messages and I’m a 42yr old woman. What about the 12yr old girls that are looking for real friends to talk too.
It says this... but I don’t see anyone banned and apart from blocking people there is no way to report.

Technically, what you do is you screenshot the offensive comments, and then contact Live Support and send them the picture. Then they investigate the account, and then reportedly, ban them based on how bad the comments are. The problem though, is many of these accounts are simply new accounts, and the offenders can sign up and make as many accounts as they want. Or it's possible none of them even get banned.

If you are looking for friends for daily hearts then add all your Guild Mates, find a public chat on LINE and add people from there, search for players directly through the leaderboards. I myself have never opened the ingame world chat and never will. I rarely use the ingame chat for Guild Chat