Points of Interest

Get an overview of this hotelAll-inclusive retreat in Cancún for couples

With a stay at Sun Palace Couples Only All Inclusive in Cancun (Avenida Kukulkan), you'll be convenient to El Rey Ruins and Delfines Beach.

This 4-star resort is within close proximity of Maya Cancun Museum and San Miguelito.

Make yourself at home in one of the 252 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. This resort also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. When you are in need of a refreshing drink, visit a swim-up bar or one of 3 bars/lounges, or 2 poolside bars.

Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-in. Free self parking is available onsite.

Sun Palace Couples Only All Inclusive

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All meals, snacks, and beverages included

24-hour room service

Not included

Laundry/dry cleaning services

Spa/beauty facilities and services

Activities and services offered by independent operators

Offsite tours

Transportation to offsite activities

Hotel Amenities

Sun Palace Couples Only All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Sun Palace Couples Only All Inclusive features an indoor pool and an outdoor pool. Dining is available at one of the resort's 3 restaurants. Guests can unwind with a drink at one of the resort's bars, which include a swim-up bar, a poolside bar, and a bar/lounge. A complimentary breakfast is offered. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

This 4-star property offers access to a business center. This all-inclusive resort also offers a fitness center, a spa tub, and a sauna. Guests can use the outdoor pool at a partner hotel. Complimentary self parking is available on site.

Spa Services

The onsite spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Massages on beach

Manicures and pedicures

Body wraps

Body scrubs

Aromatherapy treatments

Hydrotherapy treatments

Massages

Body treatments

Facial treatments

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Special check-in instructions:

Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the discounted rate and benefits. The hotel reserves the right to amend the rate if valid proof is not provided. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.

Pets

Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Awards & Affiliations

Sun Palace Couples Only All Inclusive is listed in the 2012 Condé Nast Traveler Gold List of the world's best places to stay.

Promotions

Up to USD 2500 Resort Credit Promotion

Book a minimum 3-night stay for travel now - December 23, 2016 and receive a resort credit valid towards select resort services and amenities, including golf, spa, tours, romantic dinner, and scuba diving. Resort credit is offered in the following amounts, based on length of stay:

USD 500 resort credit with a 3-night stay

USD 750 resort credit with a 4-night stay

USD 1500 resort credit with a 5-8 night stay

USD 2000 resort credit with a 9-11 night stay

USD 2500 resort credit with a 12-night minimum stay

Valid for all room/rate categories. Credit applied to guest's final bill at check-out. One credit per booking, per stay. Complete details of inclusions, exclusions, and limitations available from the property directly either upon check-in or by contacting the property after booking; contact information appears on the confirmation. All services, products, are subject to availability. Golf credit is valid for resorts in Cancun and Riviera Maya. Resort credit for scuba diving at Cozumel Palace is valid for certified and non-certified divers and beginners. Unused credits valid for up to 1 year from the check-out date and is transferable once to 1 guest. Unused credit option is only available for check-in as of December 24, 2016. When using resort credit for My Palace Memories, Resort Credit Shop, and other products and services of this promotion, taxes and fees will apply. These taxes and fees can be paid with cash, credit card, or other authorized means. Resort credit cannot be redeemed for cash. No refunds for any unused portion of credit. Offer is subject to change. Other restrictions may apply.

Complimentary Honeymoon Offer

Book a 3-night minimum stay in any room and rate category and contact the property after booking using the information on the reservation confirmation received after booking to receive the following benefits:

Mini honeymoon cake

Bottle of sparkling wine

Complimentary honeymoon dinner at select restaurants

2 honeymoon t-shirts

Breakfast in bed (upon request)

Guaranteed turndown service

Honeymoon desk

Late check-out until 6 PM (subject to request and availability)

Proof of marriage required at check-in; marriage date must be less than 1 year prior to arrival. Upon arrival, guests will be directed to the Honeymoon Desk to make arrangements. Taxes and gratuity may not be included. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Unlimited Phone Calls Promotion

All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.

Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.

Eat & Play All Palace Resorts Promotion

Book a stay now and your rate will include the following:

Access to the facilities and restaurants at the resort’s sister properties, including:

Beach Palace Resort All Inclusive

Isla Mujeres Palace All Inclusive Resort

Moon Palace Golf & Spa Resort All Inclusive

Playacar Palace All Inclusive

Cozumel Palace All Inclusive

Transportation to sister properties not included. Valid anytime, subject to availability. Other restrictions may apply.