InkCartridges Review

Pros / InkCartridges.com offers free shipping for buyers in the United States.

Cons / Its site could expand its troubleshooting walkthrough section further.

Verdict / Thanks to its navigation ease and excellent inventory, InkCartridges.com is a viable alternative to standard ink cartridge suppliers.

When choosing a discount ink cartridge store, variety tends to be one of the most important attributes for a customer. Whether you have a home printer or office setup, the best stores have inkjet or printer cartridges that fit your specific model. With a deep selection of cartridges and thorough customer support options, InkCartridges.com earns the Top Ten Reviews Silver Award.

Product Selection/Inventory

InkCartridges.com's catalog of printer toner and inkjet cartridges covers a wide variety of brands. Its inventory includes enterprise-optimized manufacturers such as Konica-Minolta and home user-orientated companies such as HP and Canon. We found it easy to navigate through InkCartridges.com, thanks to the site's streamlined design. For instance, when you type a printer model into the site's search bar, it can direct you to a product-specific hub. This section lists all of the products the site offers for that specific printer.

Elsewhere, InkCartridges.com also has enterprise-specific products such as printer toner, Ethernet cables and paper. For business owners, the ability to consolidate all of your shopping into a single purchase is a nice added touch.

Services/Features

Whether you are buying printing supplies on behalf of a home or business, InkCartridges.com offers flexibility for your purchases. For most bulk purchases, the site has a 10 percent discount when you order three or more of the same item.

InkCartridges.com also takes school, corporate and government purchase orders for large-quantity purchases. Purchase orders allow you an additional level of contractual verification when ordering on behalf of an employer or third party. Both options are helpful additions that make ordering large purchases easy, whether you're stocking up on printing supplies for a home office or workplace.

Payment Options

For personal or business users, InkCartridges.com features thorough support for standard online payment methods. In addition to credit and debit cards from providers such as Visa and Discover, the store can also process payments via online services Amazon Payments and PayPal. These services are designed to make it easy for you to manage and track your purchases online. The store also accepts alternative payment methods such as personal checks, money orders and cash through third-party service PaidByCash.

Shipping Options

InkCartridges.com provides similar flexibility for shipping products. The company, which is based in California, offers free standard shipping on all orders within the contiguous United States, regardless of your purchase amount. These orders will typically take two to five business days. For more urgent orders, InkCartridges.com provides UPS 2nd Day support. InkCartridges.com also provides shipping coverage for Canada and other U.S. territories, such as Hawaii and Puerto Rico.

Customer Support

InkCartridges.com offers multiple channels for communication if you have questions about an order or product. Standard phone and email options make it easy to quickly get in touch with a live customer representative at the store. The automated Ink & Toner Finder tool, which is located right on the store's homepage, is similarly helpful. The Finder asks you to input basic information about your printer, including the manufacturer and model number. Once you input this data, the site automatically redirects you to the printer-specific product catalog.

The site features generally consistent online support. InkCartridges.com hosts a limited FAQs section that offers some walkthroughs for issues such as cartridges with low ink readings. Compared to competing ink cartridge stores, which have larger walkthrough wiki areas, InkCartridges.com's help area could benefit from being expanded.

The site's social media presence covers similar basics with Twitter and Facebook accounts. While InkCartridges.com's Twitter account is lightly maintained with tweets about occasional deals, the company does keep a more active presence on Facebook. Here, the company regularly replies to posts on its wall from customers.

In addition, the store's return policy features a standard slate of coverage, including a 24-month period for factory sealed items and full refund minus shipping charges for most products.

Summary

The best ink cartridge stores combine affordable prices with excellent selection. InkCartridges.com succeeds on this account because of its sizable catalog of printer cartridges, purchase options and shipping flexibility. For home and business users, InkCartridges.com can be capable of meeting your printing supply needs.