Describes a critical element of undertaking a QMS implementation — planning for QMS documentation. Different types of QMS documentation are explained, along with document management and control mechanisms.

Explains such fundamental concepts as process mapping, creation of process documentation, and means for tailoring standardized organizational processes for specific use (for example, for use in a particular project).

Introduces widely used quality practices pertaining to different functional areas of product development companies.

Explains the third phase of the QMS implementation process — ensuring the internal consistency, correctness, and completeness of the defined QMS, and refining it, as needed, to ensure that the aforementioned criteria are met.

Explains the fourth phase of the QMS implementation phase, which deals with deployment (or institutionalization) of the defined QMS. Various means of promoting and verifying deployment of a newly established QMS are described in this training.

Describes the final never-ending logical phase of the implementation process that pertains to continuous improvement of the QMS. Various means of achieving continuous improvement gains are described, along with how all the key elements of the QMS fit together to form the cycle of continuous improvement.