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Comfortable bed, absolutely great location, convenient parking. Breakfast was really good, so many choices. Also quite near almost all of the attractions in Bregenz, like the casino, viewing platform, the Old City and more. Overall great stay!","title":"Lakeside hotel with great breakfast and good location","travel_date":"2018-01","trip_type":"Business","url":"https://www.tripadvisor.com/ShowUserReviews-g190449-d206660-r558507145-m19949-Mercure_Bregenz_City-Bregenz_Vorarlberg_Austrian_Alps.html#review558507145","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2e/70/57/avatar030.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/01/2e/70/57/avatar030.jpg"}},"user_location":{"id":null,"name":"Varna, Bulgaria"},"username":"dimitrov66"}},{"helpful_votes":"0","id":"540575562","lang":"en","location_id":"206660","mcid":"16976","owner_response":{"author":"Franz S, Manager at Mercure Bregenz City, responded to this review","id":"542198691","lang":"en","published_date":"2017-11-20T04:07:33-0500","text":"Dear guest,\nI am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.\nBest regards\nFranz Schlatter\nGeneralmanager\n","title":"Owner Response"},"partner_crawlable":false,"published_date":"2017-11-12T22:07:04-0500","rating":3,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s3.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.0.gif","value":"3"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.0.gif","value":"3"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.0.gif","value":"3"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss2.0.gif","value":"2"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.0.gif","value":"3"}],"text":"This was not our first time at this hotel and we were surprised, that it was not as clean as it used to be. We were in room 205. The rack next to the suitcase rack was dusty, so that my dark clothes which I placed there, turned out to be grey. Hallway carpet was in need to be vacuumed and cleaned. On the upside, breakfast was good and the location is very good.","title":"Good location","travel_date":"2017-11","trip_type":"Couples","url":"https://www.tripadvisor.com/ShowUserReviews-g190449-d206660-r540575562-m19949-Mercure_Bregenz_City-Bregenz_Vorarlberg_Austrian_Alps.html#review540575562","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2e/70/85/avatar006.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/01/2e/70/85/avatar006.jpg"}},"user_location":{"id":"190441","name":"Salzburg, Austria"},"username":"384maurip"}},{"helpful_votes":"0","id":"477875226","lang":"en","location_id":"206660","mcid":"16976","owner_response":{"author":"Franz S, Manager at Mercure Bregenz City, responded to this review","id":"481198746","lang":"en","published_date":"2017-05-03T03:31:56-0400","text":"Dear guest,\nthank you for your comments and describing your impressions.\nBest regards\nFranz Schlatter","title":"Owner Response"},"partner_crawlable":true,"published_date":"2017-04-21T23:36:27-0400","rating":3,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s3.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.0.gif","value":"3"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss2.0.gif","value":"2"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.0.gif","value":"3"}],"text":"It's a nice hotel in nice surroundings. I can't think of any other adjective than \"nice\" and that's the problem. Nowadays there's so much competition that you have to provide something \"extra\" that would stay in mind and encourage the tourist to come back.","title":"Just nice","travel_date":"2017-04","trip_type":"Family","url":"https://www.tripadvisor.com/ShowUserReviews-g190449-d206660-r477875226-m19949-Mercure_Bregenz_City-Bregenz_Vorarlberg_Austrian_Alps.html#review477875226","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-l/02/26/6d/00/figen-d.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/02/26/6d/00/figen-d.jpg"}},"user_location":{"id":"298006","name":"Izmir, Turkey"},"username":"Figen D"}},{"helpful_votes":"0","id":"466289703","lang":"en","location_id":"206660","mcid":"16976","owner_response":{"author":"Franz S, Manager at Mercure Bregenz City, responded to this review","id":"466774329","lang":"en","published_date":"2017-03-13T06:19:22-0400","text":"Dear guest, \nThank you for describing your impressions during your stay. We offer our guests a very varied and rich breakfast buffet. There is an espresso machine and a filter coffee machine at your disposal and you can enjoy unlimited coffee during the breakfast hours. I would like to apologize, if you got a misunderstanding information here.\nBest regards\nFranz Schlatter\nGeneralmanager\n","title":"Owner Response"},"partner_crawlable":false,"published_date":"2017-03-11T06:38:45-0500","rating":3,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s3.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.0.gif","value":"3"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss2.0.gif","value":"2"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.0.gif","value":"3"}],"text":"Reasonable hotel with very nice restaurant, excellent breakfast and very friendly restaurant staff. The hotel looks very scruffy from the outside and it was overpriced for what's included. They said they could not provide extra coffee!! Decent location on edge of lake but it is surrounded by a massive public and very busy carpark. You also pay for carparking on top of the advertised price.","title":"Nice Hotel but pricey","travel_date":"2017-03","trip_type":"Couples","url":"https://www.tripadvisor.com/ShowUserReviews-g190449-d206660-r466289703-m19949-Mercure_Bregenz_City-Bregenz_Vorarlberg_Austrian_Alps.html#review466289703","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2e/70/5e/avatar036.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/01/2e/70/5e/avatar036.jpg"}},"user_location":{"id":"188049","name":"Basel, Switzerland"},"username":"Y5939FCdavidc"}},{"helpful_votes":"1","id":"431686244","lang":"en","location_id":"206660","mcid":"16976","owner_response":{"author":"Franz S, Manager at Mercure Bregenz City, responded to this review","id":"434580965","lang":"en","published_date":"2016-11-04T07:55:12-0400","text":"Dear guest,\nthank you very much for your review. It would be great to welcome you again in our Hotel.\nBest regards from Austria\nFranz Schlatter","title":"Owner Response"},"partner_crawlable":false,"published_date":"2016-10-25T21:58:03-0400","rating":4,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s4.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.0.gif","value":"3"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.0.gif","value":"3"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"}],"text":"The hotel is located close to the Constance lake and a nice park are where you can enjoy doing some sport or admire the view. The hotel was not too fancy but great for a stay. Our room was clean with only a shower in our bathroom. We had dinner and breakfat at the hotel and the food and service was very nice ! As well for info there was an outside parking. ","title":"Family stay in Bregenz","travel_date":"2016-10","trip_type":"Family","url":"https://www.tripadvisor.com/ShowUserReviews-g190449-d206660-r431686244-m19949-Mercure_Bregenz_City-Bregenz_Vorarlberg_Austrian_Alps.html#review431686244","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2e/70/83/avatar004.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/01/2e/70/83/avatar004.jpg"}},"user_location":{"id":"188057","name":"Geneva, Switzerland"},"username":"mirkog895"}},{"helpful_votes":"0","id":"416953740","lang":"en","location_id":"206660","mcid":"18594","owner_response":{"author":"Franz S, Manager at Mercure Bregenz City, responded to this review","id":"418766271","lang":"en","published_date":"2016-09-15T03:56:20-0400","text":"Dear guest,\nthank so much for your kind review. It would be a pleasure to welcome you next year to \"Carmen\".\nBest regards to Japan\nFranz Schlatter","title":"Owner Response"},"partner_crawlable":true,"published_date":"2016-09-10T18:04:43-0400","rating":4,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s4.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.0.gif","value":"3"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.0.gif","value":"3"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.0.gif","value":"3"}],"text":"The Hotel was convenient for me to visit Bregenzer Festspiele on foot only a few minutes. Breakfast was wonderful with many choice and the Breakfast staff were kind and friendly. With many thanks from Japan.","title":"The nearest Hotel from Seebühne","travel_date":"2016-08","trip_type":"Couples","url":"https://www.tripadvisor.com/ShowUserReviews-g190449-d206660-r416953740-m19949-Mercure_Bregenz_City-Bregenz_Vorarlberg_Austrian_Alps.html#review416953740","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2a/fd/8d/avatar.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/01/2a/fd/8d/avatar.jpg"}},"user_location":{"id":"298184","name":"Tokyo, Japan"},"username":"Reinheitsgebot1516"}},{"helpful_votes":"0","id":"396658199","lang":"en","location_id":"206660","mcid":"16976","owner_response":{"author":"TripBregenz, Manager at Mercure Bregenz City, responded to this review","id":"397244481","lang":"en","published_date":"2016-07-26T01:24:33-0400","text":"Dear guest,\nthank your for your feedback. I will pass on your kind comments to our team. We glad that you enjoyed your stay, and look forward to welcoming you back to the hotel in the near future.\nYours sincerely\nFranz Schlatter","title":"Owner Response"},"partner_crawlable":false,"published_date":"2016-07-25T07:40:37-0400","rating":4,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s4.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.0.gif","value":"3"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.0.gif","value":"3"}],"text":"Literally 1min. walk from the Seebühne, with its own nearby parking, quiet location, and comfortable rooms with air-conditioning. 10min. walk to the city centre. In-house restaurant, with fair prices, though the impression is that meals are prepared elsewhere and only re-heated at the hotel.","title":"Convenient place to stay for the Bregenzer Festspiele.","travel_date":"2016-07","trip_type":"Couples","url":"https://www.tripadvisor.com/ShowUserReviews-g190449-d206660-r396658199-m19949-Mercure_Bregenz_City-Bregenz_Vorarlberg_Austrian_Alps.html#review396658199","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2a/fd/91/avatar.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/01/2a/fd/91/avatar.jpg"}},"user_location":{"id":null,"name":"Opfikon, Switzerland"},"username":"Jacek1949"}},{"helpful_votes":"0","id":"386377826","lang":"en","location_id":"206660","mcid":"16976","owner_response":{"author":"Franz S, Manager at Mercure Bregenz City, responded to this review","id":"386952716","lang":"en","published_date":"2016-06-28T03:59:35-0400","text":"Dear guest,\nthank you so much for your great review, it was a pleasure to welcome you at our hotel. We are looking forward to your next stay. \nBest regards\nFranz Schlatter\nGeneralmanager","title":"Owner Response"},"partner_crawlable":false,"published_date":"2016-06-27T04:29:32-0400","rating":5,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s5.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.0.gif","value":"3"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"}],"text":"Great location for the lake-side Festival performances.\n\nGood car parking.\n\nGreat restaurant and breakfast.\n\nRooms with balcony although trees block views of the lake.\n\nWithin easy walking distance of the town as well. ","title":"Bregenz","travel_date":"2016-06","trip_type":"Family","url":"https://www.tripadvisor.com/ShowUserReviews-g190449-d206660-r386377826-m19949-Mercure_Bregenz_City-Bregenz_Vorarlberg_Austrian_Alps.html#review386377826","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2a/fd/8c/avatar.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/01/2a/fd/8c/avatar.jpg"}},"user_location":{"id":null,"name":"Perth, United Kingdom"},"username":"DerekScottPerth"}},{"helpful_votes":"0","id":"350346168","lang":"en","location_id":"206660","mcid":"16976","owner_response":{"author":"Franz S, Manager at Mercure Bregenz City, responded to this review","id":"351014604","lang":"en","published_date":"2016-02-26T01:28:27-0500","text":"Dear guest,\nthank you so much for your kind review and your remarks. It would be very nice to welcome you soon at our Hotel.\nBest regards\nFranz Schlatter\nGeneralmanager","title":"Owner Response"},"partner_crawlable":false,"published_date":"2016-02-23T10:59:26-0500","rating":5,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s5.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"}],"text":"Stayed in Bergenz for a few nights to relax in the middle of business trip. The hotel is absolutely nice and well maintained, greatly located for getting around Bregenz. Stone throw from train station, in 10 min with commuter train you are in Lindau, nice little island town on Bodensee, or you can even get to Liechtenstein within about 1.5 hours via Feldkirch (train+bus). Or after all just stroll over the lake itself. And don’t forget to visit Pfänder mountain, the view from there is truly awesome. ","title":"Just a lovely hotel in perfect location","travel_date":"2016-02","trip_type":"Solo travel","url":"https://www.tripadvisor.com/ShowUserReviews-g190449-d206660-r350346168-m19949-Mercure_Bregenz_City-Bregenz_Vorarlberg_Austrian_Alps.html#review350346168","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-l/02/3c/79/21/facebook-avatar.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-l/02/3c/79/21/facebook-avatar.jpg"}},"user_location":{"id":null,"name":"Budapest, Budapest, Hungary"},"username":"Andrey P"}},{"helpful_votes":"0","id":"337831923","lang":"en","location_id":"206660","mcid":"16976","owner_response":{"author":"Franz S, Manager at Mercure Bregenz City, responded to this review","id":"338147693","lang":"en","published_date":"2016-01-07T05:07:08-0500","text":"Dear Guest,\nthank you so much for your kind review and pleasant words. It would be nice to meet you once again at our hotel.\nBest regards\nFranz Schlatter\nGeneralmanager","title":"Owner Response"},"partner_crawlable":false,"published_date":"2016-01-06T03:29:35-0500","rating":4,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s4.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"}],"text":"Hotel is very good,up to a good standard.Staff are excellent.The rooms are clean and up to a good standard also.Breakfast are excellent plenty of items.The bar area is quite at nights.\nThe Hotel is close to the railway for easy travelling,also close to lake.\nWould stay again here.","title":"Mercure Bregenz","travel_date":"2015-12","trip_type":"Couples","url":"https://www.tripadvisor.com/ShowUserReviews-g190449-d206660-r337831923-m19949-Mercure_Bregenz_City-Bregenz_Vorarlberg_Austrian_Alps.html#review337831923","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2e/70/a7/avatar078.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/01/2e/70/a7/avatar078.jpg"}},"user_location":{"id":null,"name":"Wigan, United Kingdom"},"username":"Stephen3434"}},{"helpful_votes":"0","id":"322923906","lang":"en","location_id":"206660","mcid":"16976","owner_response":{"author":"Franz S, Manager at Mercure Bregenz City, responded to this review","id":"325885668","lang":"en","published_date":"2015-11-11T01:51:51-0500","text":"Dear guest, thank you so much for your kind review. Hope to see you soon in Bregenz\r\nBest regards\r\nFranz Schlatter \r\nGeneralmanager","title":"Owner Response"},"partner_crawlable":true,"published_date":"2015-10-29T07:53:40-0400","rating":5,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s5.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"}],"text":"Stayed 3 nights over the weekend. Was upgraded to a privilege room and was surprised by a plate of lovely apples and cakes. Nice room with balcony, overlooking the casino and nearby the FestSpielHaus. The railway station too was only a 5 min walk max. Short trip by train to Lindau. Excellent location - near the lake too. The breakfast was fantastic. Can't comment on the restaurant as it was closed the night we would have had dinner there. Would definitely stay there again.","title":"Lovely hotel, lovely town!","travel_date":"2015-10","trip_type":"Couples","url":"https://www.tripadvisor.com/ShowUserReviews-g190449-d206660-r322923906-m19949-Mercure_Bregenz_City-Bregenz_Vorarlberg_Austrian_Alps.html#review322923906","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2e/70/57/avatar030.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/01/2e/70/57/avatar030.jpg"}},"user_location":{"id":"186487","name":"Aberdeen, United Kingdom"},"username":"morrison37"}},{"helpful_votes":"0","id":"313047978","lang":"en","location_id":"206660","mcid":"16976","owner_response":{"author":"Franz S, Manager at Mercure Bregenz City, responded to this review","id":"313202140","lang":"en","published_date":"2015-09-24T00:01:58-0400","text":"Dear guests,\r\nthank you so much for your very kind comments.\r\nMaybe see you soon again\r\nBest regards\r\nFranz Schlatter\r\nGeneralmanager","title":"Owner Response"},"partner_crawlable":true,"published_date":"2015-09-23T08:54:03-0400","rating":5,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s5.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"}],"text":"The hotel is conveniently located; close to the city, the lake and the opera festival. We arrived in the evening and managed to buy spontaneously opera tickets. Dinner in the restaurant (before the performance) was good and service was quick and efficient. The reception was very friendly and helpful.\n ","title":"Perfect Stay","travel_date":"2015-08","trip_type":"Couples","url":"https://www.tripadvisor.com/ShowUserReviews-g190449-d206660-r313047978-m19949-Mercure_Bregenz_City-Bregenz_Vorarlberg_Austrian_Alps.html#review313047978","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2a/fd/95/avatar.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/01/2a/fd/95/avatar.jpg"}},"user_location":{"id":"187323","name":"Berlin, Germany"},"username":"Holger D"}},{"helpful_votes":"0","id":"306529931","lang":"en","location_id":"206660","mcid":"16976","owner_response":{"author":"Franz S, Manager at Mercure Bregenz City, responded to this review","id":"311214817","lang":"en","published_date":"2015-09-17T01:21:25-0400","text":"Dear Guests,\r\nthank you very much for your kind comments. \r\nBest regards\r\nFranz Schlatter\r\nGeneralmanager","title":"Owner Response"},"partner_crawlable":true,"published_date":"2015-09-02T22:19:28-0400","rating":4,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s4.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.0.gif","value":"3"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.0.gif","value":"3"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"}],"text":"This was my second visit to this hotel, the room this time around was nicer this time around. The air con worked well and as this time it was on the other side of the building facing the Opera it made a more pleasant stay as the temperature was better regulated.\n\nTypical Euro style with the two single beds pushed together, beds were ok. The room was overall clean and neat with no defects, free Wifi internet which was a plus. Breakfast is always a good spread and love the take away coffee cups. \n\nLocation is perfect and walking distance to everything in town. Staff are friendly and polite. Thanks and will most likely stay in the future. ","title":"2nd visit and would stay again","travel_date":"2015-08","trip_type":"Business","url":"https://www.tripadvisor.com/ShowUserReviews-g190449-d206660-r306529931-m19949-Mercure_Bregenz_City-Bregenz_Vorarlberg_Austrian_Alps.html#review306529931","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/02/51/89/69/mrcraigmcg.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/02/51/89/69/mrcraigmcg.jpg"}},"user_location":{"id":null,"name":""},"username":"mrcraigmcg"}},{"helpful_votes":"1","id":"297391151","lang":"en","location_id":"206660","mcid":"16976","owner_response":{"author":"Franz S, Manager at Mercure Bregenz City, responded to this review","id":"311206435","lang":"en","published_date":"2015-09-17T00:37:27-0400","text":"Dear Guests,\r\nthank you very much for your comments. I would like to apologize for all inconvenience occurred, I already spoke with our service crew.\r\nThank you very much once again and best regards\r\nFranz Schlatter\r\nGeneralmanager","title":"Owner Response"},"partner_crawlable":false,"published_date":"2015-08-09T21:43:24-0400","rating":4,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s4.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.0.gif","value":"3"}],"text":"We had 2 room \"with privilege views\" which means you can look right to the concert house & park, but since both buildings are only a few stories high, your view is obstructed by the trees in between them. From some rooms you can look right up to the mountain. \nLocation of hotel is right behind the train station and there are a couple of little delis to grab a fast bite. If not you will have to eat at the concert house or the hotel's restaurants.\n\nRooms are comfortable with full amenities and a Nespresso machine. You have toothbrushes, cotton buds, shower caps, lotion etc... All nicely provided.\nThe receptionist we had, Marko, was very efficient and very nice and welcoming. (Thank you)\nAfter our late night show, Turandot, we ate at the restaurant at the hotel- very limited late evening menu but the wait staff were quick and friendly. However, after our morning concert the next day, when we wanted to grab lunch right before catching the train... We had to get up and leave the dinning table, because even though a waiter seated us there, ... After 10 minutes no one came back to give us a menu or ask for our order... There were 5 or 6 waiters that were talking and discussing something by the bar and perhaps simply forgot about us. I tried grabbing their attention, but it felt like they were all more concerned with something else. When we left, I dont think they even noticed. We couldn't risk being late for our train, so we left and grabbed some pastries and juices at the train station deli. Aside from the inattentive lunch crew wait staff, we would have completely enjoyed our stay here.","title":"Perfect for attending operas & concerts at the Bergenz Festival","travel_date":"2015-08","trip_type":"Family","url":"https://www.tripadvisor.com/ShowUserReviews-g190449-d206660-r297391151-m19949-Mercure_Bregenz_City-Bregenz_Vorarlberg_Austrian_Alps.html#review297391151","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2a/fd/99/avatar.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/01/2a/fd/99/avatar.jpg"}},"user_location":{"id":null,"name":"Jakarta"},"username":"UmiSam"}},{"helpful_votes":"0","id":"250611651","lang":"en","location_id":"206660","mcid":"16976","owner_response":{"author":"Franz S, Manager at Mercure Bregenz City, responded to this review","id":"258926379","lang":"en","published_date":"2015-03-11T05:30:37-0400","text":"Dear Guest,\r\n\r\nThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.\r\n\r\nSincerely,\r\n\r\nFranz Schlatter\r\nGeneralmanager","title":"Owner Response"},"partner_crawlable":true,"published_date":"2015-01-23T02:25:35-0500","rating":5,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s5.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"}],"text":"Hotel new and staff on reception are perfect. Accor loyalty made us surprise! Good unforgettable stay in hotel-casino. You have to visit this city on the lake. After Munich this city surprised. Thank you! ","title":"Lovely city good and cozy hotel","travel_date":"2015-01","trip_type":"Family","url":"https://www.tripadvisor.com/ShowUserReviews-g190449-d206660-r250611651-m19949-Mercure_Bregenz_City-Bregenz_Vorarlberg_Austrian_Alps.html#review250611651","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2e/70/55/avatar028.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/01/2e/70/55/avatar028.jpg"}},"user_location":{"id":null,"name":"Moscow, Russia"},"username":"Nickolay P"}},{"helpful_votes":"0","id":"239049400","lang":"en","location_id":"206660","mcid":"16976","owner_response":{"author":"Franz S, Manager at Mercure Bregenz City, responded to this review","id":"239423448","lang":"en","published_date":"2014-11-11T21:52:48-0500","text":"Dear Guest,\r\n\r\nThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!\r\n\r\nSincerely,\r\nFranz Schlatter\r\nGeneralmanager","title":"Owner Response"},"partner_crawlable":true,"published_date":"2014-11-10T01:49:22-0500","rating":3,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s3.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.0.gif","value":"3"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.0.gif","value":"3"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.0.gif","value":"3"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss2.0.gif","value":"2"}],"text":"Location = good (walking distance to the lake)\nParking = Outside 50 m. far from the hotel (VERY BAD with bad weather conditions)\nStaff = helpful\nCleanliness = good\nRestaurant = good\nBreakfast = very good\nFacilities = NO GYM\n ","title":"Fair Mercure hotel.","travel_date":"2014-11","trip_type":"Business","url":"https://www.tripadvisor.com/ShowUserReviews-g190449-d206660-r239049400-m19949-Mercure_Bregenz_City-Bregenz_Vorarlberg_Austrian_Alps.html#review239049400","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2e/70/67/avatar045.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/01/2e/70/67/avatar045.jpg"}},"user_location":{"id":null,"name":"Rivalta Di Torino, Italy"},"username":"mCZ_reviewer"}},{"helpful_votes":"0","id":"227802090","lang":"en","location_id":"206660","mcid":"16976","owner_response":{"author":"Franz S, Manager at Mercure Bregenz City, responded to this review","id":"228103218","lang":"en","published_date":"2014-09-10T07:10:33-0400","text":"Dear John,\r\n\r\nThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.\r\n\r\nSincerely,\r\n\r\nFranz Schlatter\r\nGeneralmanager","title":"Owner Response"},"partner_crawlable":true,"published_date":"2014-09-08T16:21:22-0400","rating":5,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s5.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"}],"text":"The hotel is excellently located for the Lake side performances; where it is situated.. It has a pleasant ambience with friendly and helpful staff. The food quality is good for diniing and casual meals.There is adequate parking. \n \n ","title":"Visit to Bregenz for the Opera","travel_date":"2014-08","trip_type":"Friends getaway","url":"https://www.tripadvisor.com/ShowUserReviews-g190449-d206660-r227802090-m19949-Mercure_Bregenz_City-Bregenz_Vorarlberg_Austrian_Alps.html#review227802090","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-s/06/54/b7/37/facebook-avatar.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/06/54/b7/37/facebook-avatar.jpg"}},"user_location":{"id":null,"name":"Divonne-les-bains, France"},"username":"JohnC7682QN"}},{"helpful_votes":"0","id":"222932894","lang":"en","location_id":"206660","mcid":"18594","owner_response":{"author":"Franz S, Manager at Mercure Bregenz City, responded to this review","id":"228106987","lang":"en","published_date":"2014-09-10T07:28:40-0400","text":"Dear Guest,\r\n\r\nThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.\r\n\r\nSincerely,\r\n\r\nFranz Schlatter\r\nGeneralmanager","title":"Owner Response"},"partner_crawlable":false,"published_date":"2014-08-19T08:11:58-0400","rating":4,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s4.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"}],"text":"The hotel is well located, especially for those guests who visit to attend the Bregenz Festspiele. The receptionists were friendly, fast and helpful. The room was clean and quiet. Shall stay there again.","title":"Friendly and well located","travel_date":"2014-08","trip_type":"Family","url":"https://www.tripadvisor.com/ShowUserReviews-g190449-d206660-r222932894-m19949-Mercure_Bregenz_City-Bregenz_Vorarlberg_Austrian_Alps.html#review222932894","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2a/fd/9a/avatar.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/01/2a/fd/9a/avatar.jpg"}},"user_location":{"id":null,"name":"Kusnacht, Switzerland"},"username":"Christian L"}},{"helpful_votes":"0","id":"201197511","lang":"en","location_id":"206660","mcid":"16976","owner_response":null,"partner_crawlable":false,"published_date":"2014-04-15T09:16:17-0400","rating":4,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s4.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"}],"text":"A great quiet location close to the shores of the Bodensee, next to the station and famous open air opera venue. The hotel staff are very friendly and welcoming, and all rooms face towards the lake - rather than to the railway tracks the other side. Bregenz is a prosperous place with a pedestrianized shopping centre in the shadow of the Pfänder mountain - and is an outdoor pursuits paradise. A perfect location for exploring the Bodensee - by bike, train or lake steamer. Historic Lindau is a 10 min train ride away or 30 mins by boat. The Appenzell area of Switzerland and Lichtenstein are also within easy each. \n \n \n ","title":"Mercure Bregenz City","travel_date":"2014-04","trip_type":"Business","url":"https://www.tripadvisor.com/ShowUserReviews-g190449-d206660-r201197511-m19949-Mercure_Bregenz_City-Bregenz_Vorarlberg_Austrian_Alps.html#review201197511","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2a/fd/93/avatar.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/01/2a/fd/93/avatar.jpg"}},"user_location":{"id":"652380","name":"Hove, United Kingdom"},"username":"shawnbuck1"}},{"helpful_votes":"0","id":"197085365","lang":"en","location_id":"206660","mcid":"16976","owner_response":null,"partner_crawlable":true,"published_date":"2014-03-11T14:22:05-0400","rating":5,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s5.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"}],"text":"In a great location on the Lake, the hotel is very comfortable. The food was very good and reasonably priced. The staff are helpful and friendly.\n\nCouldn't fault anything and will definitley return soon\n ","title":"Excellent","travel_date":"2014-02","trip_type":"Couples","url":"https://www.tripadvisor.com/ShowUserReviews-g190449-d206660-r197085365-m19949-Mercure_Bregenz_City-Bregenz_Vorarlberg_Austrian_Alps.html#review197085365","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2a/fd/8e/avatar.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/01/2a/fd/8e/avatar.jpg"}},"user_location":{"id":null,"name":"Surrey"},"username":"Geoff and Hayle... S"}}],"see_all_photos":"https://www.tripadvisor.com/Hotel_Review-g190449-d206660-m19949-Reviews-Mercure_Bregenz_City-Bregenz_Vorarlberg_Austrian_Alps.html#photos","subratings":[{"localized_name":"","name":"","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.5.gif","value":"4.5"},{"localized_name":"","name":"","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4.0"},{"localized_name":"","name":"","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4.0"},{"localized_name":"","name":"","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4.0"},{"localized_name":"","name":"","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.5.gif","value":"3.5"},{"localized_name":"","name":"","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4.0"}],"trip_types":[{"localized_name":"Business","name":"","value":"134"},{"localized_name":"Couples","name":"","value":"300"},{"localized_name":"Solo travel","name":"","value":"69"},{"localized_name":"Family","name":"","value":"80"},{"localized_name":"Friends getaway","name":"","value":"65"}],"web_url":"https://www.tripadvisor.com/Hotel_Review-g190449-d206660-Reviews-m19949-Mercure_Bregenz_City-Bregenz_Vorarlberg_Austrian_Alps.html"},"trustYouReviews":{"averageStars":4.4,"error":null,"numTrustReviews":20,"page_size":40,"review_list":[{"response_list":null,"author":null,"lang":"en","created":[2017,1,23],"text":"I visit the Mercure Bregenz when going on holiday to Austria or Italy. it's a very convenient stop, the hotel is very nice, staff very friendly, and the breakfast superb.","title":null,"score":90.0,"trip_type":"couple"},{"response_list":null,"author":null,"lang":"en","created":[2016,12,4],"text":"Alles ok","title":null,"score":90.0,"trip_type":"friends"},{"response_list":null,"author":null,"lang":"en","created":[2016,8,21],"text":"Ideal if you are planning to go to bregenz festspiel","title":null,"score":90.0,"trip_type":"family"},{"response_list":null,"author":null,"lang":"en","created":[2016,6,16],"text":"the staff were always helpfull.","title":null,"score":90.0,"trip_type":"couple"},{"response_list":null,"author":null,"lang":"en","created":[2016,5,30],"text":"Friendly reception personnel. Rooms are a comfortable size, clean, and the bathrooms are large and well equipped with toiletries...not a given nowadays. Great location on the lake. Casino direct next door, short walk to city centre, and theatres.","title":null,"score":90.0,"trip_type":"couple"},{"response_list":null,"author":null,"lang":"en","created":[2016,1,25],"text":"very good, except the temperature in the room and hall ways is always too high. I've stayed several times at the Mercure, and it seems to be always too warm.","title":null,"score":80.0,"trip_type":"couple"},{"response_list":null,"author":null,"lang":"en","created":[2015,11,13],"text":"By Check-in we were welcomed by friendly and efficient personnel. Our room was ready and we were able to move in immediately although our arrival was a bit early.","title":null,"score":90.0,"trip_type":"couple"},{"response_list":null,"author":null,"lang":"en","created":[2015,11,13],"text":"Overnight stay on business. Nice rooms with helpful staff.","title":null,"score":90.0,"trip_type":"business"},{"response_list":null,"author":null,"lang":"en","created":[2015,10,2],"text":"Fine","title":null,"score":80.0,"trip_type":"business"},{"response_list":null,"author":null,"lang":"en","created":[2015,9,28],"text":"Very slow service in the restaurant.","title":null,"score":80.0,"trip_type":"business"},{"response_list":null,"author":null,"lang":"en","created":[2015,9,21],"text":"Prima Hotel","title":null,"score":80.0,"trip_type":"business"},{"response_list":null,"author":null,"lang":"en","created":[2015,9,9],"text":"The hotel itself was nice however quite dated and the bathroom seemed very old and a bit rusty. \nHowever, all of that could have been overlooked if it wasn't for a bad customer service. \n\nFirst of all, when I checked in I was given a room with a window facing a parking lot so I came down to ask for a change. Lady at the check-in desk said she'll check and then told me my reservation was limited to have a room change. I did not bother to respond however it made me feel as I booked this hotel with some sort of ridiculous deal that I did not deserve any better. \nIn fact I booked this hotel through your own website paying in full in advance as well as being Accor member. To be honest, even if I did get some sort of enormous discount unless it was notified when booking that I would be receiving limited customer service, you should not treat or talk to your guest in that manner.\n\nSecond of all, I specifically booked for a Double bedroom however the bed provided was twin bed put together with two separate duvet. The mattresses was too soft if I go in the middle I would be sucked in between two mattresses. \n\nLast but not least, the wall between two rooms were so thin I could hear person next room snoring. Loud enough for me to get up middle of the night. \n\nYour city is beautiful and your hotel is supposed to one of the best places to stay there.\nI hope it improves to match up with your reputation. \n\nJeannie","title":null,"score":30.0,"trip_type":"single"},{"response_list":null,"author":null,"lang":"en","created":[2015,8,11],"text":"Room very lean and comfortable with all amenities I needed and more. View to "Park and Fiestpiel House" was not as nice as expected as a very big tree actually blocked the view. \nMarko who checked us in and out was very efficient, welcoming and helpful.\nAfter seeing Turandot, my mother and I had a late night meal at the hotel's restaurant. Very limited menu but the wait staff still full of smiles and quick. The hot chocolate could taste much better, however.\nAfter the morning orchestra show on the 2nd of August, the morning we checked out, we tried to grab lunch at the hotel's restaurant but unfortunately had to get up and walk away from the table. This is because, after a waiter initially seated the 3 of us... No one ever came back after 10 minutes to give us a menu, let alone take our order. I can see there were 5-6 waiters talking amongst themselves by the bar/cashier, and I tried getting their attention but they seemed too interested in something else than serving us. We had a train to catch an hour later, but with how inattentive the lunch wait staff seem to be, we doubted we could have a proper lunch in time to catch the train. I don't even think those waiters noticed when we finally just got up and left. Aside from this "lunch experience" our stay would have been very pleasant.","title":null,"score":70.0,"trip_type":"family"},{"response_list":null,"author":null,"lang":"en","created":[2015,7,27],"text":"Overall it was pleasant even though the rooms are no longer state of the art. Everything is clean but urgently needs updating.","title":null,"score":80.0,"trip_type":"business"},{"response_list":null,"author":null,"lang":"en","created":[2015,7,16],"text":"The overall stay was satisfying, however I would like to point out that the check-in was very slow. At the time we arrived (we were a group of 12 people) there was only one lady at the reception desk (24.6.2015 at around 6.15pm). The lady was friendly but the process was very slow. Furthermore I was given a room that was already alocated to another person. I think it is not acceptable to have only one person when you still have a large number of people that need to check-in. \n\nSome guests waited nearly 30 minutes or more before they could enter their room. \n\nThe check-out the next day, however, was very fast ans professional. \n\nThe room ans breakfast was fine.","title":null,"score":70.0,"trip_type":"business"},{"response_list":null,"author":null,"lang":"en","created":[2015,7,14],"text":"Excellent.Room and Service Good","title":null,"score":90.0,"trip_type":"couple"},{"response_list":null,"author":null,"lang":"en","created":[2015,6,21],"text":"Outside of the hotel looks tired, though inside fine.\nCasino works start, rather noisily, at 7.00 am\n\nConfused restaurant:\n- Day 1 - on check-in asked if I needed to book a table, told no, but when I went in at 8.20pm was told large group so may not be able to accommodate me. However, the staff were great and swiftly dealt with my meal. I asked if I should arrive early the next day, was told 7.00pm would be good\n- Day 2 - started well, first course served by 7.15pm, and then NOTHING. Just ignored, waitress went past me to another table three times, other member of staff cleared/re-set tables near me, also ignored. At about 8.40pm, nearly 90 minutes after first course delivered I gave up. Mentioned my confusion re done what they asked and then ignored, to reception and on check-out.","title":null,"score":50.0,"trip_type":"single"},{"response_list":null,"author":null,"lang":"en","created":[2015,6,16],"text":"Excelence hotel with friendly helpful staff.","title":null,"score":100.0,"trip_type":"couple"},{"response_list":null,"author":null,"lang":"en","created":[2015,6,13],"text":"I had a very pleasant stay. The facilities were excellent and the staff most helpful.","title":null,"score":80.0,"trip_type":"business"},{"response_list":null,"author":null,"lang":"en","created":[2015,5,27],"text":"Generally, accommodation was good, room was OK and clean, breakfast was nice. A couple of nights it was too noisy outside - they had some concerts nearby.","title":null,"score":70.0,"trip_type":"single"}],"reviews_distribution":[{"count":355,"stars":5.0},{"count":207,"stars":4.0},{"count":40,"stars":3.0},{"count":23,"stars":2.0},{"count":11,"stars":1.0}],"roundHalfUp":4.5,"totalReviews":636},"reviews":[{"author":"dimitrov66","avatar":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2e/70/57/avatar030.jpg"},"date":"04/02/2018","description":"The rooms were a bit tired and need updating. Comfortable bed, absolutely great location, convenient parking. Breakfast was really good, so many choices. Also quite near almost all of the attractions in Bregenz, like the casino, viewing platform, the Old City and more. Overall great stay!","name":"Lakeside hotel with great breakfast and good location","ownerResponse":{"author":"Franz S, Manager at Mercure Bregenz City, responded to this review","id":"559358676","lang":"en","published_date":"2018-02-09T01:20:58-0500","text":"Dear guest!\n\nWe thank you very much for your positive comments on your stay at the Hotel Mercure Bregenz City.\nWe hope to welcome you back soon.\n\nBest regards\nFranz Schlatter\nHotelmanager\n\n","title":"Owner Response"},"partnerCrawlable":false,"partnerName":"trip","publishedDate":[2018,2,4],"ratingImageUrl":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s4.0-19949-5.svg","score":"4.0","tripType":"Business","trust":null},{"author":"384maurip","avatar":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2e/70/85/avatar006.jpg"},"date":"12/11/2017","description":"This was not our first time at this hotel and we were surprised, that it was not as clean as it used to be. We were in room 205. The rack next to the suitcase rack was dusty, so that my dark clothes which I placed there, turned out to be grey. Hallway carpet was in need to be vacuumed and cleaned. On the upside, breakfast was good and the location is very good.","name":"Good location","ownerResponse":{"author":"Franz S, Manager at Mercure Bregenz City, responded to this review","id":"542198691","lang":"en","published_date":"2017-11-20T04:07:33-0500","text":"Dear guest,\nI am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.\nBest regards\nFranz Schlatter\nGeneralmanager\n","title":"Owner Response"},"partnerCrawlable":false,"partnerName":"trip","publishedDate":[2017,11,12],"ratingImageUrl":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s3.0-19949-5.svg","score":"3.0","tripType":"Couples","trust":null},{"author":"Figen D","avatar":{"url":"https://media-cdn.tripadvisor.com/media/photo-l/02/26/6d/00/figen-d.jpg"},"date":"21/04/2017","description":"It's a nice hotel in nice surroundings. I can't think of any other adjective than \"nice\" and that's the problem. Nowadays there's so much competition that you have to provide something \"extra\" that would stay in mind and encourage the tourist to come back.","name":"Just nice","ownerResponse":{"author":"Franz S, Manager at Mercure Bregenz City, responded to this review","id":"481198746","lang":"en","published_date":"2017-05-03T03:31:56-0400","text":"Dear guest,\nthank you for your comments and describing your impressions.\nBest regards\nFranz Schlatter","title":"Owner Response"},"partnerCrawlable":true,"partnerName":"trip","publishedDate":[2017,4,21],"ratingImageUrl":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s3.0-19949-5.svg","score":"3.0","tripType":"Family","trust":null},{"author":"Y5939FCdavidc","avatar":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2e/70/5e/avatar036.jpg"},"date":"11/03/2017","description":"Reasonable hotel with very nice restaurant, excellent breakfast and very friendly restaurant staff. The hotel looks very scruffy from the outside and it was overpriced for what's included. They said they could not provide extra coffee!! Decent location on edge of lake but it is surrounded by a massive public and very busy carpark. You also pay for carparking on top of the advertised price.","name":"Nice Hotel but pricey","ownerResponse":{"author":"Franz S, Manager at Mercure Bregenz City, responded to this review","id":"466774329","lang":"en","published_date":"2017-03-13T06:19:22-0400","text":"Dear guest, \nThank you for describing your impressions during your stay. We offer our guests a very varied and rich breakfast buffet. There is an espresso machine and a filter coffee machine at your disposal and you can enjoy unlimited coffee during the breakfast hours. I would like to apologize, if you got a misunderstanding information here.\nBest regards\nFranz Schlatter\nGeneralmanager\n","title":"Owner Response"},"partnerCrawlable":false,"partnerName":"trip","publishedDate":[2017,3,11],"ratingImageUrl":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s3.0-19949-5.svg","score":"3.0","tripType":"Couples","trust":null},{"author":null,"avatar":null,"date":"23/01/2017","description":"I visit the Mercure Bregenz when going on holiday to Austria or Italy. it's a very convenient stop, the hotel is very nice, staff very friendly, and the breakfast superb.","name":null,"ownerResponse":null,"partnerCrawlable":true,"partnerName":"trustyou","publishedDate":[2017,1,23],"ratingImageUrl":null,"score":"4.5","tripType":"couple","trust":"trust"},{"author":null,"avatar":null,"date":"04/12/2016","description":"Alles ok","name":null,"ownerResponse":null,"partnerCrawlable":true,"partnerName":"trustyou","publishedDate":[2016,12,4],"ratingImageUrl":null,"score":"4.5","tripType":"friends","trust":"trust"},{"author":"mirkog895","avatar":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2e/70/83/avatar004.jpg"},"date":"25/10/2016","description":"The hotel is located close to the Constance lake and a nice park are where you can enjoy doing some sport or admire the view. The hotel was not too fancy but great for a stay. Our room was clean with only a shower in our bathroom. We had dinner and breakfat at the hotel and the food and service was very nice ! As well for info there was an outside parking. ","name":"Family stay in Bregenz","ownerResponse":{"author":"Franz S, Manager at Mercure Bregenz City, responded to this review","id":"434580965","lang":"en","published_date":"2016-11-04T07:55:12-0400","text":"Dear guest,\nthank you very much for your review. It would be great to welcome you again in our Hotel.\nBest regards from Austria\nFranz Schlatter","title":"Owner Response"},"partnerCrawlable":false,"partnerName":"trip","publishedDate":[2016,10,25],"ratingImageUrl":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s4.0-19949-5.svg","score":"4.0","tripType":"Family","trust":null},{"author":"Reinheitsgebot1516","avatar":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2a/fd/8d/avatar.jpg"},"date":"10/09/2016","description":"The Hotel was convenient for me to visit Bregenzer Festspiele on foot only a few minutes. Breakfast was wonderful with many choice and the Breakfast staff were kind and friendly. With many thanks from Japan.","name":"The nearest Hotel from Seebühne","ownerResponse":{"author":"Franz S, Manager at Mercure Bregenz City, responded to this review","id":"418766271","lang":"en","published_date":"2016-09-15T03:56:20-0400","text":"Dear guest,\nthank so much for your kind review. It would be a pleasure to welcome you next year to \"Carmen\".\nBest regards to Japan\nFranz Schlatter","title":"Owner Response"},"partnerCrawlable":true,"partnerName":"trip","publishedDate":[2016,9,10],"ratingImageUrl":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s4.0-19949-5.svg","score":"4.0","tripType":"Couples","trust":null},{"author":null,"avatar":null,"date":"21/08/2016","description":"Ideal if you are planning to go to bregenz festspiel","name":null,"ownerResponse":null,"partnerCrawlable":true,"partnerName":"trustyou","publishedDate":[2016,8,21],"ratingImageUrl":null,"score":"4.5","tripType":"family","trust":"trust"},{"author":"Jacek1949","avatar":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2a/fd/91/avatar.jpg"},"date":"25/07/2016","description":"Literally 1min. walk from the Seebühne, with its own nearby parking, quiet location, and comfortable rooms with air-conditioning. 10min. walk to the city centre. In-house restaurant, with fair prices, though the impression is that meals are prepared elsewhere and only re-heated at the hotel.","name":"Convenient place to stay for the Bregenzer Festspiele.","ownerResponse":{"author":"TripBregenz, Manager at Mercure Bregenz City, responded to this review","id":"397244481","lang":"en","published_date":"2016-07-26T01:24:33-0400","text":"Dear guest,\nthank your for your feedback. I will pass on your kind comments to our team. We glad that you enjoyed your stay, and look forward to welcoming you back to the hotel in the near future.\nYours sincerely\nFranz Schlatter","title":"Owner Response"},"partnerCrawlable":false,"partnerName":"trip","publishedDate":[2016,7,25],"ratingImageUrl":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s4.0-19949-5.svg","score":"4.0","tripType":"Couples","trust":null},{"author":"DerekScottPerth","avatar":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2a/fd/8c/avatar.jpg"},"date":"27/06/2016","description":"Great location for the lake-side Festival performances.\n\nGood car parking.\n\nGreat restaurant and breakfast.\n\nRooms with balcony although trees block views of the lake.\n\nWithin easy walking distance of the town as well. ","name":"Bregenz","ownerResponse":{"author":"Franz S, Manager at Mercure Bregenz City, responded to this review","id":"386952716","lang":"en","published_date":"2016-06-28T03:59:35-0400","text":"Dear guest,\nthank you so much for your great review, it was a pleasure to welcome you at our hotel. We are looking forward to your next stay. \nBest regards\nFranz Schlatter\nGeneralmanager","title":"Owner Response"},"partnerCrawlable":false,"partnerName":"trip","publishedDate":[2016,6,27],"ratingImageUrl":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s5.0-19949-5.svg","score":"5.0","tripType":"Family","trust":null},{"author":null,"avatar":null,"date":"16/06/2016","description":"the staff were always helpfull.","name":null,"ownerResponse":null,"partnerCrawlable":true,"partnerName":"trustyou","publishedDate":[2016,6,16],"ratingImageUrl":null,"score":"4.5","tripType":"couple","trust":"trust"},{"author":null,"avatar":null,"date":"30/05/2016","description":"Friendly reception personnel. Rooms are a comfortable size, clean, and the bathrooms are large and well equipped with toiletries...not a given nowadays. Great location on the lake. Casino direct next door, short walk to city centre, and theatres.","name":null,"ownerResponse":null,"partnerCrawlable":true,"partnerName":"trustyou","publishedDate":[2016,5,30],"ratingImageUrl":null,"score":"4.5","tripType":"couple","trust":"trust"},{"author":"Andrey P","avatar":{"url":"https://media-cdn.tripadvisor.com/media/photo-l/02/3c/79/21/facebook-avatar.jpg"},"date":"23/02/2016","description":"Stayed in Bergenz for a few nights to relax in the middle of business trip. The hotel is absolutely nice and well maintained, greatly located for getting around Bregenz. Stone throw from train station, in 10 min with commuter train you are in Lindau, nice little island town on Bodensee, or you can even get to Liechtenstein within about 1.5 hours via Feldkirch (train+bus). Or after all just stroll over the lake itself. And don’t forget to visit Pfänder mountain, the view from there is truly awesome. ","name":"Just a lovely hotel in perfect location","ownerResponse":{"author":"Franz S, Manager at Mercure Bregenz City, responded to this review","id":"351014604","lang":"en","published_date":"2016-02-26T01:28:27-0500","text":"Dear guest,\nthank you so much for your kind review and your remarks. It would be very nice to welcome you soon at our Hotel.\nBest regards\nFranz Schlatter\nGeneralmanager","title":"Owner Response"},"partnerCrawlable":false,"partnerName":"trip","publishedDate":[2016,2,23],"ratingImageUrl":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s5.0-19949-5.svg","score":"5.0","tripType":"Solo travel","trust":null},{"author":null,"avatar":null,"date":"25/01/2016","description":"very good, except the temperature in the room and hall ways is always too high. I've stayed several times at the Mercure, and it seems to be always too warm.","name":null,"ownerResponse":null,"partnerCrawlable":true,"partnerName":"trustyou","publishedDate":[2016,1,25],"ratingImageUrl":null,"score":"4.0","tripType":"couple","trust":"trust"},{"author":"Stephen3434","avatar":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2e/70/a7/avatar078.jpg"},"date":"06/01/2016","description":"Hotel is very good,up to a good standard.Staff are excellent.The rooms are clean and up to a good standard also.Breakfast are excellent plenty of items.The bar area is quite at nights.\nThe Hotel is close to the railway for easy travelling,also close to lake.\nWould stay again here.","name":"Mercure Bregenz","ownerResponse":{"author":"Franz S, Manager at Mercure Bregenz City, responded to this review","id":"338147693","lang":"en","published_date":"2016-01-07T05:07:08-0500","text":"Dear Guest,\nthank you so much for your kind review and pleasant words. It would be nice to meet you once again at our hotel.\nBest regards\nFranz Schlatter\nGeneralmanager","title":"Owner Response"},"partnerCrawlable":false,"partnerName":"trip","publishedDate":[2016,1,6],"ratingImageUrl":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s4.0-19949-5.svg","score":"4.0","tripType":"Couples","trust":null},{"author":null,"avatar":null,"date":"13/11/2015","description":"By Check-in we were welcomed by friendly and efficient personnel. Our room was ready and we were able to move in immediately although our arrival was a bit early.","name":null,"ownerResponse":null,"partnerCrawlable":true,"partnerName":"trustyou","publishedDate":[2015,11,13],"ratingImageUrl":null,"score":"4.5","tripType":"couple","trust":"trust"},{"author":null,"avatar":null,"date":"13/11/2015","description":"Overnight stay on business. Nice rooms with helpful staff.","name":null,"ownerResponse":null,"partnerCrawlable":true,"partnerName":"trustyou","publishedDate":[2015,11,13],"ratingImageUrl":null,"score":"4.5","tripType":"business","trust":"trust"},{"author":"morrison37","avatar":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2e/70/57/avatar030.jpg"},"date":"29/10/2015","description":"Stayed 3 nights over the weekend. Was upgraded to a privilege room and was surprised by a plate of lovely apples and cakes. Nice room with balcony, overlooking the casino and nearby the FestSpielHaus. The railway station too was only a 5 min walk max. Short trip by train to Lindau. Excellent location - near the lake too. The breakfast was fantastic. Can't comment on the restaurant as it was closed the night we would have had dinner there. Would definitely stay there again.","name":"Lovely hotel, lovely town!","ownerResponse":{"author":"Franz S, Manager at Mercure Bregenz City, responded to this review","id":"325885668","lang":"en","published_date":"2015-11-11T01:51:51-0500","text":"Dear guest, thank you so much for your kind review. Hope to see you soon in Bregenz\r\nBest regards\r\nFranz Schlatter \r\nGeneralmanager","title":"Owner Response"},"partnerCrawlable":true,"partnerName":"trip","publishedDate":[2015,10,29],"ratingImageUrl":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s5.0-19949-5.svg","score":"5.0","tripType":"Couples","trust":null},{"author":null,"avatar":null,"date":"02/10/2015","description":"Fine","name":null,"ownerResponse":null,"partnerCrawlable":true,"partnerName":"trustyou","publishedDate":[2015,10,2],"ratingImageUrl":null,"score":"4.0","tripType":"business","trust":"trust"}],"tripSmallImg":null,"tripAwardYear":null,"tripLargeImg":null},"nearHotels":[{"description":null,"name":"ibis 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