Plussat: One bedroom suite was spacious with kitchennette. Staff was curteous. There are 3 large pools located at the hotel. Two pools are more suitable for adults due to the depth .

Hyvä7,1

Plussat: 3 swimming pool and big apartment

Hyvä6,7

Erinomainen10,0

Plussat: Such a great deal to get for 2 bedroom suite. We stayed 1 night here since my sister was having her registration at UTM the next day. This place is just 5 mins drive to UTM, the location is indeed convenient we could search for anything from shopping malls to food places for just 10-15 mins drive. Everything is great, spacious parking lot, all check-in and check-out process went smoothly, room was comfortable and sparkly clean, breakfast is also great.

Erinomainen8,3

Plussat: One bedroom suite was spacious with kitchennette. Staff was curteous. There are 3 large pools located at the hotel. Two pools are more suitable for adults due to the depth .

Erinomainen9,6

Plussat: the facilities and breakfast

Erinomainen8,3

Plussat: Good breakfast.

Hyvä7,5

Plussat: Cozy and lovely environment. Enjoying NETFLIX during the stay.

Plussat: One bedroom suite was spacious with kitchennette. Staff was curteous. There are 3 large pools located at the hotel. Two pools are more suitable for adults due to the depth .

Miinukset: Food spread seems to reflect that the hotel is looking for extreme cost cut measures. None of the dishes/menu offered was meat based, everything was vegetable based and eggs. Couldnt see any salami, sausages that usually are offered with hashbrown and baked beans at other breakfast buffet. Nasi lemak was merely eggs and anchovies. Not even fried chicken. Guests are charged for entrance to childrens playroom.

7,1 Hyvä

Plussat: 3 swimming pool and big apartment

Miinukset: Long queue when check in

6,7 Hyvä

Plussat:

Miinukset: Air conditioning not satisfactory

10,0 Erinomainen

Plussat: Such a great deal to get for 2 bedroom suite. We stayed 1 night here since my sister was having her registration at UTM the next day. This place is just 5 mins drive to UTM, the location is indeed convenient we could search for anything from shopping malls to food places for just 10-15 mins drive. Everything is great, spacious parking lot, all check-in and check-out process went smoothly, room was comfortable and sparkly clean, breakfast is also great.

Miinukset: Nothing

8,3 Erinomainen

Plussat: One bedroom suite was spacious with kitchennette. Staff was curteous. There are 3 large pools located at the hotel. Two pools are more suitable for adults due to the depth .

Miinukset: Food spread seems to reflect that the hotel is looking for extreme cost cut measures. None of the dishes/menu offered was meat based, everything was vegetable based and eggs. Couldnt see any salami, sausages that usually are offered with hashbrown and baked beans at other breakfast buffet. Nasi lemak was merely eggs and anchovies. Not even fried chicken. Guests are charged for entrance to childrens playroom.

9,6 Erinomainen

Plussat: the facilities and breakfast

Miinukset:

8,3 Erinomainen

Plussat: Good breakfast.

Miinukset: I'm requested a Sajadah from zhuhur time. However, the sajadah send to me cloosely to magrib prayer. The service is disappointed.

7,5 Hyvä

Plussat: Cozy and lovely environment. Enjoying NETFLIX during the stay.

Plussat: Everything. The privacy I have. Accessibility Definitely came again

Erinomainen10,0

Plussat: Check out was easy

Erinomainen9,2

Plussat: Luxury for good price

Hyvä7,1

Plussat: Proximity to shops and eats.

Hyvä7,4

Plussat: Good location. Easy excess to shopping centre. Room was comfortable clean bed was comfy. Breakfast was good slot of choices.

Hyvä6,3

Plussat: Location

Erinomainen10,0

Plussat: Best for smoker provide partial smoking room.

Hyvä7,1

Plussat: Check-in was fast even though we have to queue (maybe because of the school holiday) and the staff was helpful enough. Room was clean and tidy. Great job. The view from my room was nice. Pool crowded but it is ok since we decided to went into the theme park. The theme park is awesome for my kids. There were adequate seats for parents who are just accompanying (but I guess they have to pay to enter too). The hotel was attached to KSL Mall, so it was no prob to find eateries inside or outside the hotel. Check out was fast too and the parking is free if u are staying in the room. Just don't leave the parking ticket in your car or use the touch n go card.

Hyvä7,5

Plussat: Bed was comfy and water was great flow in the shower

OK4,2

Plussat: Not a good selection of buffet foods for breakfast and expensive

Plussat: Everything. The privacy I have. Accessibility Definitely came again

Miinukset:

10,0 Erinomainen

Plussat: Check out was easy

Miinukset:

9,2 Erinomainen

Plussat: Luxury for good price

Miinukset:

7,1 Hyvä

Plussat: Proximity to shops and eats.

Miinukset: Slow and always packed lift.

7,4 Hyvä

Plussat: Good location. Easy excess to shopping centre. Room was comfortable clean bed was comfy. Breakfast was good slot of choices.

Miinukset: Overcrowded buffet breakfast.

6,3 Hyvä

Plussat: Location

Miinukset: This is the second time in two months I stayed in the same room 2101. The toilet spray system in leaking and it’s not been repaired. I wanted to order drinks, fruit juice but they didn’t have it. Also when I asked for ice lemon tea they said it will take 45mins to 1hr. I asked for cutlery’s and it took them 5mins to sent it.

10,0 Erinomainen

Plussat: Best for smoker provide partial smoking room.

Miinukset: Not like few months ago able to check in early and don't mind pay extra. But recently can't say was have available. And that happened during weekday not weekend. Very sad wanna book suite but don't provide any smoking room.

7,1 Hyvä

Plussat: Check-in was fast even though we have to queue (maybe because of the school holiday) and the staff was helpful enough. Room was clean and tidy. Great job. The view from my room was nice. Pool crowded but it is ok since we decided to went into the theme park. The theme park is awesome for my kids. There were adequate seats for parents who are just accompanying (but I guess they have to pay to enter too). The hotel was attached to KSL Mall, so it was no prob to find eateries inside or outside the hotel. Check out was fast too and the parking is free if u are staying in the room. Just don't leave the parking ticket in your car or use the touch n go card.

Miinukset: We reach here by own car. The Carpark was shared with the mall, so u have to be aware of the hotel lift that goes directly to the lobby or else u have to take several escalators and several turns (lack of signage in the mall to the hotel lobby) before reaching the lobby. Btw the carpark is quite dark but it's ok for me since I dropped my family at the hotel lobby and parked myself. Theme park ticket should be told that it is per entrance fee in this promo period. I don't know how the fees and entrance for regular period.

7,5 Hyvä

Plussat: Bed was comfy and water was great flow in the shower

Miinukset: Male Receptionist was not professional when he was checking us in, was chatting and laughing with his colleagues with us in front of him at the reception

4,2 OK

Plussat: Not a good selection of buffet foods for breakfast and expensive

Miinukset: We stayed at high floor but could only see the other hotel building from the windows, and it is very close.

Miinukset: Fixture and fitting is abit old. Light system is weird, wrong switch for wrong light. Western breakfast could be better.

5,4 OK

Plussat: Room is big... thats it...!!!

Miinukset: The property is quite run down and the location is secluded and not very strategic... no activities in the evening.. room is clean but the TV not in good condition... room service until 9 pm i believe and to go for supper is a distance away...the room not value for money ... if cheaper would be potential...

5,8 OK

Plussat: Like said earlier the rooms are unique n have potential for greater comfort.

Miinukset: The room was spacious (there is potential for very good ambience) but could have been better maintained. The counter staff had difficulty arranging for payment n later could not print the receipt. Lacking professionalism and generally poor service standards. No TV reception n had to tell one of the staff that might as well remove it n not be there for show sake.

6,7 Hyvä

Plussat: I order for dining in room. The food are awesome.

Miinukset: A bit scary entering the room because of building looks very old.

7,1 Hyvä

Plussat: Cheap for a junior suite. Friendly staff. Super huge room. Gym is huge and well equiped. Brand new and good stuff.

Miinukset: After 10pm no reception staff . The security guy entertain us. He wasnt inform that someone is coming to check in. He called the boss and they give me a key. Too quiet like there is nobody in the hotel and have some haunted look

5,8 OK

Plussat: The golf course.

Miinukset: The place is a little run down. Need to spruce up the hallway carpets.

5,0 OK

Plussat: Quiet place, nice environment

Miinukset: During breakfast time, the staff didn't inform that only one set per person only, chargeable for extra breakfast set ordered. Staircases everywhere, even in the room, not convenient for elderlies.

7,1 Hyvä

Plussat:

Miinukset: In my room the channel television not working

7,5 Hyvä

Plussat: overall is satisfied

Miinukset: your staff that handle my checking out process took 25min to tell me how much my room was, it was 10min of waiting just to wait for the receipt. should get more training how to handle checking out process efficiently. the charges already mentioned in my form, but dont know what's taking him so long to tell me how much.