Description

This is specialized public contact and security related work providing for the physical safety of The Mediation/Arbitration Division court employees, and visitors to the Mediation/Arbitration Division in the conduct of official Mediation hearings. Employees in this class are responsible for a variety of duties in connection with the Mediation proceedings. This position works for The Mediation/Arbitration Division. Work is performed under the immediate direction of the Alternative Dispute Resolution Director.

Responsibilities

• Provides security for the mediators and parties in attendance.
• Remains alert to possible disturbances in the mediation rooms and waiting areas.
• In the event of a disturbance, escorts persons out of the office and contacts appropriate authorities to restrain and/or arrest.
• Provides information to, and answers questions and resolves problems from judges, attorneys, court officials, and the public.
• Makes inquiries on the computer to obtain docket information.
• Provides general clerical support as needed.
• Performs related work as required.

Qualifications

Graduation from a standard high school or equivalent and considerable experience in peace officer or bailiff work, or equivalent work in security or military service; basic computer skills; or any equivalent combination of education and experience which provides the following knowledge, skills and abilities:
• Knowledge of established procedures for the conduct of mediation proceedings.
• Knowledge of local instructions and rules of practice by mediators.
• Some knowledge of established procedures in the flow of official business between the judiciary and mediation.
• Some knowledge of the use of legal instruments and records pertinent to the Mediation Division.
• Knowledge of modern office practices, procedures, equipment, and systems.
• Knowledge of personal computer application software such as Microsoft Word, Excel, and Outlook.
• Ability to establish rapport with judges, general magistrates, hearing officers, law enforcement personnel, and employees of the court system and the Clerk of the Courts.
• Ability to deal with witnesses, attorneys and the general public with necessary tact and courtesy.
• Ability to organize work, establish priorities, and meet deadlines.
• Ability to use independent judgment and discretion concerning confidential information.
• Ability to remain alert and observant with attention to necessary detail during the conduct of mediation hearings and respective waiting areas.
• Ability to maintain composure in the event of disturbances and to immediately address such disturbances effectively and in accordance to established protocol.
• Ability to react quickly in following mediators’ directives in emergencies which may arise during mediation sessions.
• Ability to follow all established procedures previous to, during and following the conclusion of mediation sessions.
• Ability to use independent judgment and discretion concerning confidential information.
• Willingness to follow requirements of official conduct as a representative of the court system.

Physical Demands

Work involves a significant amount of standing, walking, sitting, talking, listening, balancing, stooping, and reaching with hands and arms; must be able to transfer up to 25 pounds.

Supplemental Questions

QDo you have a High School Diploma or equivalent?

QDo you have experience in any of the following areas: military service, law enforcement or security?

QDo you have experience as a Bailiff?

QHow many years of experience do you have in security work, law enforcement or military service?