lick Health had an ex-traordinary year, accord-ing to agency leaders. “Weaccomplished the thingsyou might expect froma hypergrowth agency, but we also didthe unexpected and caused many to doa double-take and think of us in a wholenew way,” executives say. “Here’s how itall breaks down.”In 2015, Klick Health grew its businessby 39 percent. According to manage-ment, 91 percent of that growth was or-ganic, as the agency took on new brandsfor existing clients. The agency addition-ally won 15 new accounts from variousclients.

“Then there’s our team,” Klick Health
executives say. “At a time when the unfortunate trend at many agencies is to
downsize, our team continues to expand.
In 2015, we interviewed over 15,200
candidates, promoted 90 Klicksters, and
grew by 48 percent to 485 people strong
and growing!

“In continuing our journey to build acenter of gravity for brilliant minds, weattracted some of the industry’s best tal-ent for roles across all parts of the busi-ness, such as the Global CEO of HavasHealth Doug Burcin (Klick’s new chiefgrowth officer), other agencies’ manag-ing directors (like in-sync’s Leslie Jami-son) and creative directors (like Y&R’sBrent Turnbull), and veteran clinicaltrial and commercialization expert Mi-chael W. Young.”Other milestones, executives say, in-clude the appointment of CEO LeeromSegal onto the Google Health AdvisoryBoard for being, according to Google, “atthe forefront of digital health with a levelof empathy and creative bravado that istaking the industry in exciting, new di-rections”; the agency being named thefirst Veeva Multichannel Certified healthagency in North Americaand only one of a few in theworld to attain Level 4 Ve-eva Systems certification;and winning 305 awards –almost triple that of 2014– for client creative/mar-keting, corporate manage-ment, and culture.Klick Health’s accoladeslast year included beingnamed the Internet Adver-tising Competition’s (IAC)2015 Top Agency, winning
21 IAC awards; being a Top
5 Best Places to Work, BestWorkplace (Platinum win-ner), Technology Fast 50,and Best Managed Com-pany; and being recog-nized for having one of theWorld’s Top 10 Intranetsby the Nielsen NormanGroup.“Plus there’s stuff youwouldn’t expect from anagency,” executives say.In 2015, Klick Healthlaunched its Science Visu-alization practice to workclosely with Klick Labs todevelop new ways of de-livering value to clients.“For example, we launchedan experience for an in-flammatory bowel diseasebrand to immerse sales repsin a unique mechanism ofaction using reality,” ex-ecutives say. “Our work inadapting VR for healthcarewas covered by CNBC bio-tech/pharma reporter Meg Tirrell, andwill soon be featured on Fox TV’s syndi-cated ‘Xploration Earth 2050’ series.”Working with the American MedicalAssociation, the agency launched theSTEPS Forward campaign, a “revolu-tionary” online learning platform thataddresses physician burnout. Accordingto agency leaders, “The website we de-veloped has attracted over 35,000 userssince its launch in June.”Klick Health launched the MUSEevent series during 2015 to “inspirethe industry, share ideas, and connectnew dots to generate exciting new pos-sibilities in health,” according to its ex-ecutives. Over the course of the year,MUSE attendees in Boston, Chicago,New York, Philadelphia, and Torontoheard from speakers such as BostonMarathon bombing survivor AdrianneHaslet-Davis and teen cancer research-er Jack Andraka.Agency leaders claim that attendancegrew by 400 percent by the third event,developing a reputation as a “must-at-tend” event. These executives say onetweet from MUSE New York capturedmore than 230,000 impressions, al-most 14,000 You Tube views, and cov-erage on FOX News.Also in 2015, the agency partneredwith the Biotechnology Industry Orga-nization, Google, and Veeva Systemsto produce the Klick Ideas Exchange,which explored the future of healthcarewith the more than 160 leading bio-pharma CEOs.The lineup of presenters includedPresident Bill Clinton, Dr. Eric Topol,Dr. Ezekiel Emanuel, and Dr. DanielKraft. Klick executives claim that it re-ceived more than $700,000 worth ofnews coverage.

On stage, President Bill Clinton
stated, “If you look at Klick, our host,
they’ve been named variously one of
the 10 most admired cultures…, one of
the 10 best employers…, one of the best
places to work... This counts for something.”

Based on the success of MUSE and Ideas
Exchange (including requests from clients to produce their events), Klick is
looking at expanding its services into experiential and event marketing.

According to agency leaders, “givingback is very near and dear to everyoneat Klick.”In 2015, Klick donated more than$286,000 to charity. Of that, $110,957was raised through the agency’s Klickit Forward program, which is built intoits workflow and rewards employeeswith credits to donate to the charitiesof their choice. “To help bring the pro-gram full-circle, we sent employee am-bassadors to Ecuador and India to buildschools with Free The Children,” execu-tives say.

The agency additionally participated in a number of other philanthropic initiatives, including a holiday food
drive through which it donated 36,500
pounds of food for a local food bank. In
another initiative, Klick raised $10,000
in December for SickKids children’s hospital at Klick’s Friday night #taverngives
socials.