Beauty Plus & Tanning Salon

We are a family run salon with over 25 years experience in the industry. We offer a wide range of Beauty and Relaxation treatments for Men, Women & Teens including Massage, Facials Microdermabrasion and Oxygen Treatments. Beauty Plus has two Stand-up Sunbeds. We also stock Dermalogica, OPI, Essie and Crystal Clear products. We have a website with up-to-date offers and a Facebook page to receive further discounts. Dulwich Natural Beauty & Rejuvena Cosmetic.Clinic also operate from the premises (direct booking only.)

Patch test required for all tinting/lash extentions

We do offer 10% NHS discount for treatments over £20 for direct bookings only (not for bookings made through Treatwell)

My spray tan was for a wedding - bridesmaid. The ladies in the salon were lovely. Very accommodating when my bus was late and whisked me straight in. The actual treatment was professional, however I noticed in the morning in natural light it was quite patchy around the hands, neck and jawline. I went darker than my normal week to week at-home tan, due to bridesmaid duties. However it looked great in photos and I was overall happy with tan for 3 days. Day 4 - it was left me very patchy around the neck and I'm going to have to scrub it all off tonight and start again. A shame, as otherwise very happy.

Just trawled the internet for a local salon to get a pedicure. The best thing about the experience was having Shannon do my feet. She seemed young but more experienced than her years seem to suggest and competent at what she did. The standard of the treatment was very good so much so that I am considering another treatment there but would definitely book with Shannon

I feel awful writing this as I hate to leave bad reviews, but I’m actually a bit upset by the treatment I just received so felt I should post my experience. I pre-paid for a hot wax brazilian wax through Treatwell (£32), but received a really brutal strip wax instead (£25 at this place). I did mention this when she first started doing it - that this is not what I thought or normally had when it was a hot wax at my regular salon - her response was just ‘oh right’. Guessing that maybe they were just ignorant and don’t know what hot wax treatments are meant to actually be like I let her carry on knowing that this was the last opportunity I had for a wax before my holiday that day and just got a much smaller amount waxed than I would normally. I walked out and was clearly a bit confused about what had happened and stood outside for a while - by which point the owner came up to me to ask if I was ok and said she told the beautician to use strip wax because the hot wax took too long to heat up (they were late for my appointment by 15 mins - as they said the wax needed to heat up, which is fine..), but if she knew it was not what I PRE-PAID for why was I (a) not asked if I wanted to wait for the hot wax to be ready (b) offered a refund for the cost of the difference. They honestly let me leave having paid more in advance for a service that I didn’t get and literally no-one apologised when I said I wasn’t really happy about it - they just said ‘oh, just thought I’d check you were ok’. I am going back when I return from holiday to complain in person or might call them from the train, but imagine it will fall on deaf ears again.

Comments

HelloWe are very sorry that you did not enjoy your experience at Beauty Plus. After investigating the situation, I have been told by a member of our staff that you was told once entering the therapy room that strip wax was going to be used as the hot wax was not ready to be used-we should have asked you if you would prefer to wait which was our mistake. The owner of the salon assumed everything was okay as you did not voice your concerns at the time. There has obviously been a misunderstanding somewhere along the way and for this we apologise also. We would never ignore a customer complaint and would always try our best to make our client happy. We welcome all feedback whether positive or negative and would never over charge a customer intentionally. I have messaged you directly with a voucher for more than the £4 difference in wax prices you described as an apology for the misunderstanding. Please know that your comments have been taken on board and we will use them to improve our services in the future. We have a very good reputation and have done for the past 25 years, so improvements are always being made. We hope you have a lovely holiday and hope to see you again soon,

The place was nice and friendly. However, I found the sort of wax they used quite harsh- My skin is still healing days later..I got Hollywood but a few spots were missed unfortunately. I would probably go again for a high bikini but not Hollywood.

Comments

Hello FleurThank you for your comments- we do appreciate all feedback and always aim to improve our services.I am not sure whether you are aware, but you did actually book in for a Brazilian hot wax, which does leave a bit of hair- this may be why there was hair left over.Please feel free to pop back in and we can remove the unwanted hair for you-using a different wax technique if required. Kind RegardsThe Manager (Kerri)

I had microblading with Charlie and I cannot believe how amazing my brows are now. I didn't even know about semi-perm brows until I visited Beauty Plus for another treatment. I would recommend them to anyone and Charlie, the girl who does them, is so nice, polite and professional. She reassured me the whole time and I got the exact look I asked for and the treatment wasn't uncomfortable at all. PERFECT BROWS all day every day, I love them!

Thought I would treat myself to a vinylux manicure which is meant to last at least 7 days, lasted me one day! The polish was thin and didn't cover well. The manicure was not value for money. Pedicure was great and really made a difference Eyebrow wax and tint! I had to go home and even my eyebrows up myself. I also got called a 'young girl' when I came to pay for my services, which I found extremely unprofessional. I probably won't be back, which is a shame as I found my therapist who done my mani/pedi lovely and very professional.