A notebook is individual, efficient, emotional, romantic, conservative and trendy, all at once. A notebook is what its owner makes of it. Everyone needs a notebook. It holds memories and helps to keep targets firmly in our sights. A notebook is taken everywhere and has a high sentimental value. Nobody would carelessly discard a notebook filled with thoughts and ideas.

Contacter LEUCHTTURM1917

You can reach our customer service Monday through Friday from 8 am – 5 pm

+49 04152 / 801-0

Here you can find general questions about the products, orders and delivery. Please check if your question is answered in the FAQs. If you cannot find your questions, please use the contact form.

How long does the delivery take?

We try our best, to deliver your order as soon as possible. You can see the current delivery time at the product detail page. Then you know at a glance when your article will arrive. If the article was already sent, you can see the tracking and tracing in your account.

How long does it take for name embossed products?

Orders with a name embossing take a longer time than normal. The notebooks and planner are embossed manually at our warehouse. The adjusting of the machines as well as the quality control takes its time. Since we want to send you your personal book in high quality, please allow the book to arrive within 10 and 15 working days

Why is my colour not available anymore?

We are offering 17 different colours at the moment. We might take a colour out of our range and add a new one. All colours that are currently available will be shown at the webshop. If you cannot find your colour online, you can still find it at a retail store.

Why is my country not listed as country of delivery?

In some countries we are not directly distributing our products. In these countries we are working with distribution partners. Please get in touch with them to place an order:

Where is my package?

When the package is sent you will get a tracking number. The tracking and tracing can be seen in your account. When the status is unclear or you do not receive your package please contact the delivery service.

Contact Us

Your concern*

For general feedback and questions, please use our contact form.

You can also submit your order directly via email to order@leuchtturm1917.com or via this contact form. We look forward to your order.

Our customer service team is available to answer any questions you may have about your order. Please use the contact form or send an email to service@leuchtturm1917.com

If you would like your call to be returned by a Leuchtturm1917 colleague at another time, please use our callback service. This can also be used later in the evening or at weekends, when our customer service team is not available.

For all questions about complaints or quality, as well was specific questions about our products, please contact our quality assurance department via telephone +49 4152/801 0, via email at quality@leuchtturm1917.com or use the contact form.

Please use our contact form or send an email to purchase@leuchtturm1917.com or marketing@leuchtturm1917.com

Do you need press material or information? Please use our contact form or send an email to press@leuchtturm1917.com

If you have questions about a product, please use our contact form and we will contact you.

Order the Leuchtturm1917 general catalogue! You can recieve your free copy via post. Please not that catalogues can only be sent within Germany and Austria. However, we will happily include a catalogue in your international order.

I/We* hereby give notice that I/We* withdraw from my/our* contract of sale of the following goods*/provision of the following service: