Select BSM Connection® members recently completed a Hot Topics Survey about the EHR and EPM systems they use in their practice. In this post, BSM Senior Consultant Elizabeth Holloway breaks down the survey results.

To put patients at ease, it's important for ophthalmic staff to adequately credential practice physicians. Continue reading to learn what to say and what points to make to properly position your physicians.

"Develop a clear path for grievances." This is just one of several tips that BSM senior consultant Elizabeth Holloway offers to stop serious HR issues from developing in your practice. Learn all the tips here.