TripAdvisor Traveler Rating:

2.05Cleanliness

5.05Location

2.05Rooms

4.05Service

4.05SleepQuality

4.05Value

3.05

“The main problem we had was obvious mold in the bathroom...”

Aug 03, 2013William C, East Longmeadow

The main problem we had was obvious mold in the bathroom. I had to clean the shower head myself because it was clearly Never cleaned! It was quite gross as it had caked on mold. Everything else was very good.

Read management response to this review.

Management response from HospitalityMgr, Manager

I would like t take this time to offer you an apology for how you found your room cleanliness. this is not the way we do business. I have spoken to housekeeping and assure you all the showers will be attended to on a daily basisTerry Connors
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