DISCREET PACKAGING & SHIPPING LABEL

- We understand that not everyone lives in Los Angeles, California. For those reasons Smokerolla ships all orders in plain packaging & with a generic looking label. We use plain brown boxes (we do recycle to save waste, so sometimes they aren't new), and or ship in plain cartons or USPS approved boxes.

- Smokerolla doesNotsell products to anyone under the age of 21 (18 where applicable). For this reason we may make your package require an adult signature. If you are trying to use a stolen credit card, and or are under age, please don't. This does not mean every package will be signature required. In most cases they won't.

- Smokerolla does Not guarantee a delivery date on any order. Typically we get orders out fast, but sometimes unforeseen circumstances do happen. For this reason we doNotguarantee any ship dates, or delivery dates.

TIMELINES (How fast do you ship?)

- We typically ship orders out within 2-3 business days, however, unforeseen circumstances can (and do), happen, so for these reasons we cannot and Do Not guarantee a ship date. Holidays, weekends, etc. can slow ship time. We ship orders weekdays, Monday through Friday.

- If an item is temporarily out of stock, and cannot be shipped within 2-4 business days you will be notified and shown some alternative options that may or may not work for you.

SHIPPING LOCATION INFORMATION

- Our warehouse is located in Downtown, Los Angeles. We ship orders daily.

- To get your order to your location, we require a physical street address for all UPS, Fedex, and USPS parcels. WE CANNOT SHIP PRODUCTS TO A P.O. BOX.

- Please make sure that all the shipping information is correct. If the address is inaccurate or the package is undeliverable and thus returned to the Smokerolla homebase, a $10.00 fee per box may be applied to your credit card.

- If you would like the package to be re-sent, there may also be an additional fee plus shipping costs depending on our discretion.

SHIPPING COSTS

At this time, Smokerolla offers standard shipping costs to its wholesale customers via UPS, Fedex, and USPS. You'll be able to choose a few options of estimated delivery dates, but please realize these timelines only start once we secure stock on the item and are ready to ship.

TRACKING

- Once your order is shipped, tracking information will be sent to you via the email you provided to us in the checkout process.

- In order to make any necessary returns or refunds go as smooth as possible, we request that you please SAVE YOUR PACKAGE TRACKING INFORMATION for reference.

LOCAL LAWSCUSTOMERS ARE RESPONSIBLE FOR ABIDING BY THEIR LOCAL LAWS REGARDING THE SHIPMENT OF PRODUCTS TO THEIR LOCATIONS.

+18 Adult signature required upon delivery.

Smokerolla shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to or from your violations of local laws.

CONTACTIf you get stuck, don’t worry! You can always contact info@smokerolla.comor call (213) 205-8544 for questions and answers.

Dropshipping Services

Do you dream of owning an online store, as around 105,000 Americans do? Before recently, the process was laborious and costly.

Before the advent of drop shipping, e-commerce retailers had to purchase their inventory, find somewhere to store all the goods and then handle the logistics of packaging and shipping to their customers.

Now?

With drop shipping, virtual retailers don't have to keep any actual inventory in stock. Rather, they team up with a supplier who takes care of all of the order fulfillment and shipment details. When an order comes in, the retailer submits that data and the supplier takes care of the rest.

Sounds simple, right? It can be, but if you're wondering, "How do I start a dropshipping business?" it's best to start from the beginning. Today, we're sharing six steps that can turn you into the e-commerce leader you want to be.

Ready to learn more? Let's get started.

1. Decide on Your Niche

The most successful dropshipping companies are masters of one. Rather than offering a little bit of everything, laser focus your efforts. By dropshipping products on Shopify via the Smokerolla APP you can sell lifestyle items like parts & accessories for vaporizers, apparel, rolling papers and wraps, and famous glassware products like water pipes, dab rigs, hand pipes, and more.

There isn't a right or wrong answer as to what to sell. The only guideline? Make sure you're interested in it in your niche! You'll need to be able to speak in an authoritative voice about your products and if you're not passionate about them, it will show.

Not sure where to start your search? Here are a few considerations to keep in mind about every prospective niche you're considering.

Potential Profit

As the owner of a dropshipping store, you don't have to worry as much about physical product details. Rather, your focus is on customer acquisition and digital marketing.

That means you're putting in the same amount of legwork for each item, regardless of how much it sells for. A $15 t-shirt or a $1,000 watch both require online advertising. Keeping that in mind, look for products with a price point that makes them worth the effort.

Shipping Costs

True, the shipping falls on your manufacturer or supplier. Still, if you're forced to tack on a sky-high shipping charge to each item, it will deter prospective buyers in a heartbeat.

One recent study by the National Retail Federation revealed that 75% of online shoppers expect free shipping on all items, even those over $50. To keep up with demands and expectations, find products that are lightweight and easy to ship. This way, you can absorb the cost as a business expense while still offering the benefit of free shipping to your customers.

Specialty Products

Want to attract a wider audience of buyers? Sell them something they can't buy in their city. One of the appeals of online shopping is the wide array of products available, so get creative and look for one-of-a-kind specialty products that will help your brand stand out.

Quick-Click Buys

Most people who browse drop shipping sites and make a purchase have the disposable income to do so. These types of stores advertise flash sales, bundle deals, and last-minute discount codes to encourage impulse buyers to convert.

Does your product speak to buyers looking to spend a little extra cash? Or does it require a thoughtful decision and a major investment? Make sure it's the former.

Type in the name of the objects you plan to sell. How's the traffic volume? If it's low, that means it's time to think about offering something else or strategizing your new position.

2. Check Out the Competition

Not only are you competing against other drop shippers, but keep in mind that you're also up against other online retail giants like Amazon.

When you start, you may not be able to compete with the top-tier drop shipping services, and that's OK. You'll spin your wheels, deplete your resources and drive yourself crazy looking for a super-exclusive niche that's still untapped. If no one's buying it on Amazon, chances are low they'll head to your store to seek it out.

Instead, embrace competition.

Look for similar products that are in high demand and research what sellers are doing to inch ahead of their peers. If a product on one of these mega-sites isn't performing well, that's a sign it's uncompetitive. From high shipping costs to too-tight profit margins, there are myriad factors that can attribute to this outcome.

3. Find the Right Supplier

Especially in the beginning, you might feel tempted to settle for the first supplier that comes along. After all, you're ready to set up your store and start selling!

However, it's important to take your time with this next step. Linking your brand to the wrong supplier can create a domino effect that brings your whole business down.

As many dropshipping suppliers are headquartered overseas, make communication a top priority.

Ensure communication is clear, consistent and quick. You'll need to have these lines open so you can relay order details and ensure a timely response. Otherwise, misunderstandings can lead to delays, which lead to irate customers, negative feedback, and a stain on your business.

During the initial interview process, also inquire about each supplier's scalability. Can they support your brand as it grows and demand increases? Or, is their storage capability limited, along with their support resources?

For other questions to ask potential partners, read online blogs and forums from others who have walked this road and found success.

4. Make a Website

You can't sell anything online without some form of internet presence! That means you'll need to have a website to get started.

Stick to a simple website builder that takes care of the backend development work for you, such as Shopify. You don't need an extensive tech background to get your site up and running on this platform and it also includes plenty of apps to help you sell smarter.

Of course, if your budget allows, you can get a slicker website when you team with a professional web designer and let him or her take the reins. Yet, it makes more sense to stick with these simple plug-and-play versions until your store takes off. Then, you can revisit the idea of expert design.

5. Attract Your Target Audience

Once your site is set up and your store is live, it's time to reach out to those prospective buyers!

Start by creating a cost-effective Traffic Roots Ad campaign. This way, you can market your goods straight to potential buyers without hoping they'll navigate their way to your website first. This is a great way to ramp up initial sales and set the foundation for profitable scaling.

At the same time, launch a campaign to request the contact information of anyone who visits your site or makes a purchase. With that valuable data, you have the basis of an email marketing list! Use this platform to connect with your followers and encourage repeat purchases by emailing discount codes, fun giveaways, and other promotions.

6. Analyze Your Performance

Growth requires understanding. Unless you know how your dropshipping business is performing, how will you know how to tweak and improve it?

To that end, make it your goal to track every conversion.

Where did it originate? How long did it take to come to fruition? What did the path to purchase look like?

Google Analytics is a great resource when you're looking to measure these metrics, as well as Advertiser Analytics in Traffic Roots if you decide to run a few campaigns. Once you have the data you need, use it to scale your shop more effectively. Prioritize top performers while decreasing efforts spent on those lagging in sales.

How Do I Start a Drop Shipping Business? One Step at a Time

There's no surefire way to guarantee that your next business venture will be a red-hot one. Even the best ideas can fizzle out after a few months, while ideas no one expected to succeed can become industry disrupters and game-changers.

As such, the answer to the pivotal question of "How do I start a dropshipping business?" is simple. Take it one step a time, resisting the urge to rush ahead of yourself.

Do your due diligence and find a stellar supplier. Research your product niche to make sure it's popular, and then learn how to make it competitive. Create a dynamic website and commit to a digital marketing campaign.

These are steps you can't afford to skip, so take your time!

Interested in selling smoking accessories in your dropshipping store? We'd love to partner with you. We're an international brand that offers thousands of SKUs centered on the smoke and vape market.

Estimate shipping

Refund Policy

Returns Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable) - Book with obvious signs of use - CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened - Any item not in its original condition, is damaged or missing parts for reasons not due to our error - Any item that is returned more than 30 days after delivery

Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at wholesale@smokerolla.com.

Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at wholesale@smokerolla.com and send your item to: Smokerolla Wholesale, 349 S Los Angeles St, Suite 8035, Los Angeles CA 90013, United States.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Worth a second look: Your recently viewed items.

Worth a second look: Your recently viewed wholesale products.

Founded in 2009 in Caracas, Venezuela, Smokerolla Is an international company and registered brand name based in downtown Los Angeles, California, with a satellite wholesale ground base and RETAIL smoke shop in Medellin, Colombia, and an export hub in Panama. Learn more

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