My Sansa e260 MP3 player is not working properly.

Last week my cousin completely wiped out my computer and I had to re-download all my music, photos, and such. I have already installed the programs. I am trying to put some new music on but it is saying the device is not plugged in. I have taken the usb out of my computer and tried to restart my MP3 player several times. It is currently charging, yet I cannot get any songs onto it.

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Download the software after you run the link below ....Put check next to converter/firmware update/Manual download...run the programs follow instructions.......(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe) here is the link
After installation connect your sansa......Also make sure you are connected to a 2.0 usb the back of the computer is best (the motherboard)....
USB
mode located on the sansa if asked to change to MSC goto menu press
enter scroll to settings press enter scroll to usb mode press enter
scroll to msc press enter press menu.....Connect should auto start sansa
software.....
Sansa software/driver
Updates firmware follow instructions
Downloads manual
Downloads converter

Copy this address into a new window or tab --->>>
http://www.fixya.com/support/r3774047-solve_mp3_player_connection_problem <<<<--
Also you need to use the Sansa Media Converter to convert photos (and videos) to a format the Sansa can handle.

For everyone having e260 problems here is the answer. First make sure that you have your usb mode on msc before plugging in to the computer. Then go to folder options and select show hidden folders. You now have access to the music folders and can delete music. You can create a new folder or use the music folder for your music. To prevent future problems go to properties on the hidden folders and unhide them.

1. Make sure the player is powered off2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button.4. keep your fingers pressed on these 2 buttons until the E260 LCD screen displays "Welcome to Recovery Mode"5. Connect your E260 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above)6. Double-click on "My Computer" and you would see your Sansa E260 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6.

Next, Apply the firmware for the E260 (your player should be connected to your PC at this time):

Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred which caused the player to keep resetting.

Step 3:When the process is complete, unplug your E260 from your computer, and please make sure you disable the "Hold" switch

Step 4:Power up your E260 and 90-99% of the time, it would boot up successfully. If not, try to repeat steps 1-4 again.

You could reinstall the firmware (what makes the sansa work). Its pretty easy to do, no need of downloading/installig, its already all in the sansa. You just need a computer
How do I restore the firmware
Firstly, place the e260 in restore mode. To do this, follow these steps
1. Push the Hold button on top of the e260 to the right.
2. Hold in the record button
3. Press and release the Menu button
4. The device will now go into Restore Mode. If you have not already connected the USB cable to your PC, it will direct you to do so.
5. The root directory of the device will open up on the PC screen. Now drag and drop the two files Firmware into into the e260 root directory. You will find a copy of the two firmware files zipped up elsewhere on these forums
6. Push the Hold button on the e260 back to the left
7. Unplug the USB cable from the PC. The e260 will now reboot, writing the new firmware images to the correct location.
8. This process will have wiped all your music files. You will now need to re-synch.