How to Troubleshoot the Innotek Collar Charger

Innotek makes a variety of dog collars that assist owners in a few different ways. Some collars are designed to teach dogs not to bark. Some keep the dog in a certain area, and others are used for advanced training methods. All of the Innotek products feature rechargeable collars with a collar charging cradle to eliminate the need to purchase batteries on a regular basis. Follow a few basic troubleshooting steps to determine if your charging problems are because of a bad charger.

Things You'll Need

Compatible collar

Set the collar in the charger cradle as indicated by instruction manual.

Wait for the light on the collar to turn on, which indicates that the charger is sending a charge. If the light does not come on, verify that the charger is plugged in.

Verify that the outlet is receiving power. Plug in another appliance and turn it on to see if your plug is bad.

Check to make sure the collar is properly set in the cradle.

Check the charging port on the collar and the charging probes on the charger for debris or other substances. If the collar light still does not illuminate, you probably have a bad charger and should contact the manufacturer if the product is still under warranty.