It’s a lot like working at your high school - rampant disrespectful work culture. HR is incompetent. Contractors are generally treated like garbage - keep expectations low for having your work valued by upper management.

Genuinely some of the nicest people I've ever worked with. Inspiring mission with a beautiful working space, good work-life balance. Lots of free product and a chance to go on a giving trip.

Cons

TOMS looks good on the outside, but once you are immersed in the company you see that it's saddled with debt and very poorly managed. Little to no room to advance or grow your skillset. Large amount of mediocre people promoted to unnecessary job functions. Leadership is not receptive to innovation or new ideas; they keep doing the same thing year after year expecting different result, even as revenue continues to drop....

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Advice to Management

If you want to appeal to young customers, listen to the young people in the company (including interns) to get ideas. Promote based on skill level, not nepotism or length of time at the company. Allow honest discussion so that the company can improve. The extremely high turnover rate over the last year should be a sign of how people feel, yet nothing is done to seriously address employee concerns. A free barbecue won't...