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aris kpi objects to event or function years ago, the question arises as to whether FPs are still relevant for sizing software today. Following is an examination of some of the aspects of FP methodology to try to answer this question. As you will see, what follows is mostly criticism of FPs. If you disagree with my discussion and inferences, please feel free to e-mail me and vent your anger—you are welcome. What Is an FP? Originally, an FP was considered a user-identifiable, distinct function, but this is a paradox. If this were true about

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Besides the highly functional WMS, HighJump provides a comprehensive and adaptable suite of other SCE solutions. Thus, the company’s continued expansion, increases in research and development (R&D) investment, and its products’ flexibility, simplicity and highly competitive prices have been flying in the face of current pessimistic sentiment and tight purses in the IT market.

The role of the finance team has changed recently, due to increased oversight from regulators, more active investors, and company-specific changes in business operations. What steps are companies taking to respond to the internal and external forces? Find out how finance often repairs core finance and operating activities, as exposed in the results of a survey and a series of interviews among senior finance executives.

There is no doubt that technology has played a key role in the transformation of human resources from an administrative function to a strategic partner. And while it cannot replace the “human” in human resources, you can also fail to fully leverage its capabilities. This white paper discusses what you need to do to maximize technology’s capabilities—namely, installing the right systems and overcoming natural resistance to inevitable changes. Find out how.

Although human resources (HR) management is a necessity when you have employees, HR duties are not a core competence of most small businesses. According to a Small Business Association study, small business owners on average spend more than 25 percent of their time handling employee-related paperwork. Factor in recruitment, hiring, and training and this average increases to 45 percent. So why not outsource HR? Read this paper to learn more.

Despite the benefits that enterprise resource planning (ERP) brings to manufacturers, Aberdeen findings from 2010 suggest that 26% of manufacturers have yet to implement ERP. This report looks at the performance of companies that have implemented ERP software versus the companies that have not. It also examines the capabilities that companies with ERP have compared to those that don't.

Today, if a company wants to retain its employees, it must take great strides to make their jobs more rewarding. To give their employees the learning experience they’re looking for, many organizations are now implementing learning management systems (LMSes).

What’s the best way to know if your customers are satisfied? Simply ask them. Conducting customer surveys without the right tools, however, can demand a lot of staff time to manage and analyze the results. Indeed, response time can make the difference between keeping customers and losing them. One way to respond faster to customer issues—and save time and effort—is by investing in an automated customer feedback system.

Companies are finding it difficult and costly to update and modify enterprise resource planning (ERP) systems after they have been installed. The question isn’t whether an ERP solution supports change, but rather at what cost? How quickly can adjustments be made, and what stresses do such changes place on the organization. To answer these questions, this paper provides results from a survey of senior finance executives.

This year’s CallidusCloud Connections C3 conference in Las Vegas furthered CallidusCloud’s efforts to push the market awareness of its Lead to Money suite. While the incentive and compensation and configure price quote (CPQ) modules remain two main entry points for most customers, at the conference the vendor focused on the ability of the suite to make sales and marketing work as one in order to close deals faster.

Epicor HCM Express is an interesting option for small businesses that are taking their first steps toward adopting a human resources information system (HRIS). TEC Research Analyst Raluca Druta shows you how the Epicor product allows companies to go from bare bones to full HR functionality.