Track More with OnCore

Have questions? OnCore team members will be stationed at the Parnassus (Millberry Union) or Mission Bay (Mission Hall) IT Helpdesks - stop by for in-person assistance. Alternatively, call the OnCore Support line at 415-502-2962 or send an email to OnCore@ucsf.edu.

This change is taking place for three important reasons:

Provide a centralized system of record for patients who are enrolled in UCSF clinical trials

Support accurate and compliant billing practices for those individuals

Enable UCSF to be audit-ready with OnCore generating automatic reports across all clinical trials

This expanded use of OnCore will primarily impact CRCs and/or the people on a study team who are responsible for enrolling subjects and scheduling visits.

Enrolling subjects and tracking visits in OnCore will enable UCSF to have a centralized system of record for patients who are enrolled in UCSF clinical trials and will support accurate and compliant billing practices for those individuals. UCSF will also be audit-ready with OnCore supporting the generation of automatic reports across all clinical trials.

What Began on May 7?

Monday, May 7th, 2018 was the go-live date for Track More with OnCore. From that day forward, study teams need to incorporate the following changes into their workflows:

1. All study Patients/Subjects need to be Enrolled in OnCore; study teams are no longer able to enroll subjects in APeX.To Enroll a Patient/Subject in OnCore:

Add Patient/Subject to the Trial

Give active status of Consented

Update Patient/Subject's On Study, On Arm, and On Treatment dates

Confirm Patient/Subjects Calendar dates

2. It is very important to link Research Patient encounter(s) in APeX; here is a tip sheet to help with this process.

Interactive online training courses are on the UC Learning Center for viewing at any time, as many times as you like. These courses take less than an hour total, and can be taken in smaller chunks, however best fits your schedule.

Webinar- additional training sessions have been added for Subject Enrollment; for the full schedule,follow this linkto the UC Learning Center and then click the Register button in the upper right corner.

“Subject Enrollment and Visit Tracking in OnCore is a real value-add; the system will ultimately benefit Research Teams because now you have extra supportand greater peace of mind with OnCore helping ensure compliance for your study’s billing practices. And, most importantly, it’s good for our clinical research participants because this will lessen the chance that they have to deal with all the hassle that comes with receiving incorrect billing information.”

We love Swag! ...do you love Swag? As added incentive for everyone to get ready for this change on May 7th, we’re offering three separate opportunities to get your UCSF Swag on

If you don’t currently have an OnCore account, we encourage you to sign up now to take the required training so you can be assigned an OnCore login – all who do so between March and April 2018 will receive a special gift!

All those who attend one of the Town Hall meetings will receive another (different) swag item!

All people who a) take the training, b) attend a Town Hall meeting, and c) sign up for the OnCore Users mailing list (see sign up form on the right) will be entered into a raffle for an even larger prize!

Add your name to the OnCore Users mailing list to ensure you receive timely information regarding this enhancement, or check back frequently as this page will be continuously updated with the latest information.

Resources

Testimonials

“It was very apparent that much consideration has been put into this roll-out process, especially with the frequent communications, reference materials provided, and the website presence for updates. That on top of the fact that you had ‘hands-on’ examples during the meeting and available trainers and personnel ready to answer the nitty gritty, unique details that CRCs are bound to bring up. I thought it was a really nicely run event with lively Q&A….”