Twitch Integration FAQ

Check it out: Twitch Integration is here! You can now have a dedicated Discord server for all of your closest sub buddies to chill in and spam Giphys and emotes. Kappa. Oh, and even our Twitch Affiliate friends can do this too.

We'll answer some basic questions you may have here, but if you're looking for a step-by-step process on setting up your sub-only server, check out this article for more details.

Important starting note: While you can participate in any Twitch-Integrated server on mobile, you will need to first sync your account on desktop.

Set up a server and Sync it with your Twitch account by going into Server Settings > Twitch Integration. Pro tip: You can do this with multiple accounts! Twitch stream chat parties are top-tier.

Once you've done this, you'll find a new permissions role has been auto-created specifically for Twitch subs. You can re-name this role, as well as adjust their permissions under Server Settings > Roles. Since this role is automatically managed by the Twitch integration, you can't manually assign or delete members from it.

That's it! You can add mods and admins by assigning separate permissions to new roles (check out this article for more info on that). You can even assign your subs a special color, so all of their user names could appear in yellow to show everyone how cool they are. Cool.

Q: What do I do with Twitch users who haven't renewed their subscription?

A: We have two options for this. You can select Remove Role, and they'll lose their specific sub-only permissions role, and whatever permissions you gave the sub role. You can do things like only let subs type messages and post links, or you can forego all special treatment. Totally up to you. Otherwise, you can select Kick, and they'll be kicked from the server altogether.

Q:Whoa, Sometimes subs get a little behind, y'know? I don't want anyone to be kicked because they forget to subscribe immediately!

A: Well, that's not exactly a question. But! You can give your current subs a Resub Grace Period, by going into Server Settings > Twitch Integrations. While it's set to 1 day by default, you can give your subs a little bit of leeway and extend the grace period for them to renew their subscription. No worries, dude.

Q: WHY ARE MY SUBS NOT SHOWING UP?! I SWEAR I JUST GOT 2 SUBS THIS MINUTE AND THEY'RE NOT IN MY SERVER. ANGER. FRUSTRATION. UNHAPPY FROWNY FACE.

A: Calm down there, soldier. Right now, we've got the Twitch Integration feature set to re-sync your subscriber status every hour. If there's someone super important you have to bring on board right away, then you can click the refresh button next to "Synced Subs" under Server Settings > Twitch Integration. Hey everyone! Get in here!

Discord will automatically sync with your Twitch account, and you'll find all the streamers you're subbed to right in the Connections tab! You can hit the "Join Server" button and you'll get your special sub role, just like that.

Q: I joined / was already part of this streamer's channel, where's my sub role?

A: If you join a streamer's channel at any point before you hit the "join server" button in your Twitch connections, all you need to do is make sure to sync your Twitch account with your Discord account, and then wait up to 1 hour for Discord's sub-sync to kick in. Or, you know, you could bug the streamer politely to sync up quicker so you can hop into the fun ASAP.

@SpeaskForTrees & @Arneath sorry folks, you need the Desktop app to sync up your twitch account. @xkidzzx, are you still experiencing issues? You can drop us a ticket on the support page and we'll help you get set up.

No matter how many times I click "Connect your partnered Twitch account to sync subscribers to a role" and re-connect my already-connected partnered Twitch account, Twitch Integration does not work with my Server. Why is this? What am I doing wrong? Do I need to remove my account completely and re-connect? Will this remove me from Twitch-integrated servers that I am already connected to?

@noellembrooks Once you've connected your Twitch account to your Discord account, you need to check out the "twitch integrations" tab in your server settings. That's where you can set up your subs to sync to a role. Check out the blog post for more info on that, or keep me updated if you're still having issues.

@cilantrelle I had connected my Twitch account to my Discord account and tried to access the "Twitch Integrations" tab in my server settings. The subscribers weren't showing up though. It worked after I deleted my Twitch account and re-connected it. Thanks though!

Hello,
My twitch account is connected to my discord server.
However there is no sync icon .
The only icon i got is a trash icon at the top right .
I submitted a ticket 3 days ago but no good answer yet :-(
Any clue ?
Thx
Rhds

I would lile to connect my twitch account ( i am a streamer) with my discord server account ( i am the owner). So fir the api did connect twitch to discord but nothing more : no sync, no additional buttons...only a trash icon at the end of the coonected account line.
Rgds

@canariporsche Did you try going into your Server settings and selecting the "Twitch Integration" tab? That's where you'll find the ability to manage the Twitch Sub role. Check out the blog post (linked at the beginning of this article) for help with that.

I did already connect my twitch channel to my discord server by going to the twitch integration tab.
However, once discord told me that the connection is made, no sync button, no new role.... Only a trash icon :-(

@khaletski that box is where you'll see channels you're subscribed to. If the streamers you're subbed to don't have a twitch-synced server, then that box'll be blank. Have them set up a Discord server!

You guys should think about adding these features to non-partnered twitch users. Smaller streamers love discord because they don't have to put money into it, and its easy to stay connected with your viewers. Adding this for followers of non-partnered users would really add to the whole discord experience.

I have my own channel and a channel where several of us stream from which we intend to use the discord server for.

I have connected my own acc to my user so i can access other servers i myself sub to, but when i go to the discord server (where i am the owner) and go to twitch intergration then hit "add" i cant see a dialog to add an additional channel? it takes me direct to my own users intergration where i can only select my own twitch.. which isnt the partnered one we want to use the discord server for?