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Shipping & Returns

Shipments

For shipments to Alaska or Hawaii call for shipping quote. Express and Next Day Service to Alaska and Hawaii are NOT available. Delivery times will be longer than specified below.

Standard Service for orders $300 and over, Express and Next Day Service for all orders, all shipments to Canada, and APO/FPO addresses must be quoted via email or by phone. Please email us at sales@collegeartisan.com or call (310) 720-8008 during business hours (M-F 8:00-4:30 ST) to obtain a freight quote.

Delivery InformationWhen items are in stock and the order is placed before 12:00 noon ET, you may expect these delivery times:

Standard ServiceDelivery will be within 7-10 business days. Do not count weekends or holidays. Delivery times to AK and HI may vary.

Express ServiceDelivery will be within 3 business days. Do not count weekends or holidays. Express Service orders can only be delivered to a street address. This service is not available for shipments to AK and HI.

Next Day ServiceDelivery will be in 2 business days. Do not count weekends or holidays. Next Day Service orders can only be delivered to a street address. This service is not available for shipments to AK and HI.

Returns

If you are not happy with your College Artisan purchase, we will accept a return for an exchange for the same product or another product. Note if you purchased your product from a 3rd party retailer you should contact them about a return. We are unable to accept returns for products purchased through our retail partners.

You may exchange your purchase within 10 days of delivery and all products must be in the condition you received.

Please note that it takes 7 to 10 business days to process exchanges once they arrive at our location. Upon receipt of your return, we will initiate the exchange process. You will receive an e-mail from College Artisan confirming this.

Original shipping costs are not refundable. Exchange shipping costs are your responsibility. College Artisan will, however, pay the return shipping costs if the return is a result of our error (incorrect or defective item).

Enclose a copy of the order receipt, packing slip, or invoice. We will credit the product once received. Must be in resale condition, including all tags.

If you receive a College Artisan item from our website as a gift you may exchange the item within 10 days for an equal or lesser value. Please contact customer service at info@collegeartisan.com to begin the process. Note if your gift was purchased from a 3rd party retailer we are unable to accept your return.