Zappos may have discovered that employees need managers after all, according to writers, J. Brandon Rigoni and Bailey Nelson at the Gallup Business Journal, (February, 2016). The online shoe and clothing retailer’s holacracy management system doesn’t appear to be working. According to a recent New York Times article, (January, 2016), Zappos continues to “hemorrhage employees” as a result of the companywide implementation of holacracy.

According to the report, Global Human Capital Trends 2015 by Deloitte University, global organizations today must navigate a “new world of work” – one that requires a dramatic change in strategies for leadership, talent and human resources.

The research went on to state that when comparing their results to last year’s, they found that the capability gap in organizational management and the workforce increased in magnitude, suggesting an accelerating economy; and rapid changes in the workforce have created even more urgency. ...