Privacy Policy

Pragmatic Works’ website is comprised of various web pages operated by Pragmatic Works.

The Pragmatic Works website is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Pragmatic Works website constitutes your agreement to all such terms, conditions, and notices.

MODIFICATION OF THESE TERMS OF USE

Pragmatic Works reserves the right to change the terms, conditions, and notices under which the Pragmatic Works website is offered, including but not limited to the charges associated with the use of the Pragmatic Works website.

HOW WE USE YOUR INFORMATION
Pragmatic Works is committed to protecting your privacy. If you’re visiting our websites, using our products and services, working with any of our teams, meeting us at events or applying for a role with us, this privacy policy sets out what data we collect, and how we use it. It also describes your rights regarding our use of your data.

– Process orders submitted by you
– Administrate or otherwise carry out our obligations in relation to any agreement you have with us
– Verify your identity (e.g. if you participate in any promotions administered by us)
– Anticipate and resolve any problems with any goods or services supplied to you
– Carry out market research and surveys
– Send you our newsletter, where this is requested by you
– Track your engagement with us, including through our website, articles and newsletters
– Understand how you use our products and services
– Contact you by telephone and send you follow-up communications relating to your use downloaded content from our website
– Send you information about our other products and services
– Process your application if you apply for a role with us

This privacy notice tells you what to expect when Pragmatic Works collects personal information. It contains more information about:

VISITING OUR WEBSITES
When you visit one of our websites, we collect standard internet log information and details of visitor behavior patterns, including through the use of third-party analytics services (such as Google Analytics). We do this to understand how people are using our websites, to manage their operation and to diagnose any problems.

We also use third-party services to help us identify visitors to our website to improve the way we offer our products and services.

HOW WE USE COOKIES
Your web browser allows you to control whether cookies can be stored on our websites. However, disabling cookies will prevent certain parts of our websites from working correctly. Your web browser’s documentation has more information on controlling cookie behavior.

We send newsletters using HubSpot. We gather statistics around email opening and interaction using industry-standard technologies, including tracking pixels, to analyze the performance or email campaigns. We use data about your interactions with our emails as an indicator of your interest in our products. We may also use your interaction with our previous newsletters to send you more appropriate information in the future.

You can opt out of receiving these newsletters at any time by clicking the unsubscribe link in these emails, or by managing your email preferences.

CONTACTING US VIA SOCIAL MEDIA
Pragmatic Works maintains a presence on Twitter, Facebook and LinkedIn. We manage your interactions with us using HubSpot as well as using social media platforms directly.

If you send us a message via social media, we may include this in our CRM systems.

LINKS TO THIRD PARTY SITES

The Pragmatic Works website may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Pragmatic Works and Pragmatic Works is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Pragmatic Works is not responsible for webcasting or any other form of transmission received from any Linked Site. Pragmatic Works is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Pragmatic Works of the site or any association with its operators.

YOUR RIGHTS
Under the GDPR, you have rights as an individual which you can exercise in relation to the information we hold about you:

– Confirmation of personal data that is being processed
– Access to your personal data
– Other supplementary information as referred to (the information provided in our privacy policy)
– Complaints and queries
– Pragmatic Works tries to meet the highest standards when collecting and using personal information. We take complaints very seriously. If you feel our collection or use of information is unfair, misleading or inappropriate, we encourage you to bring this to our attention. We also welcome any suggestions for improving our procedures.

If you have any questions regarding this policy or wish to make a complaint about the way we’ve handled your personal information, support@pragmaticworks.com.

REPORTING SECURITY ISSUES
If you become aware of a security vulnerability in any of Pragmatic Works’ products, services or websites, contact support@pragmaticworks.com.

We encourage the responsible disclosure of security issues and will act quickly on any vulnerabilities reported. We will not take legal action against you if you:

– Provide us with the information needed to reproduce and validate the vulnerability
– Avoid violating the privacy of our customers, staff and other users
– Avoid the destruction of data or degradation of our services
– Do not modify or access data that is not your own
– Give us a reasonable time to address the issue before making any information public

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of the Pragmatic Works website, you warrant to Pragmatic Works that you will not use the Pragmatic Works website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Pragmatic Works website in any manner which could damage, disable, overburden, or impair the Pragmatic Works website or interfere with any other party’s use and enjoyment of the Pragmatic Works website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Pragmatic Works website.

USE OF COMMUNICATION SERVICES

The Pragmatic Works website may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:

Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.

Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.

Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer.

Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.

Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.

Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.

Restrict or inhibit any other user from using and enjoying the Communication Services.

Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.

Harvest or otherwise collect information about others, including e-mail addresses, without their consent.

Violate any applicable laws or regulations.

Pragmatic Works has no obligation to monitor the Communication Services. However, Pragmatic Works reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Pragmatic Works reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

Pragmatic Works reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Pragmatic Works’ sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Pragmatic Works does not control or endorse the content, messages or information found in any Communication Service and, therefore, Pragmatic Works specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Pragmatic Works’ spokespersons, and their views do not necessarily reflect those of Pragmatic Works.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.

MATERIALS PROVIDED TO Pragmatic Works OR POSTED AT ANY Pragmatic Works website

Pragmatic Works does not claim ownership of the materials you provide to Pragmatic Works – Data Tools Training and Services (including feedback and suggestions) or post, upload, input or submit to any Pragmatic Works’ website or its associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Pragmatic Works, its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. Pragmatic Works is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Pragmatic Works’ sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

LIABILITY DISCLAIMER

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE Pragmatic Works WEBSITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. Pragmatic Works – Data Tools Training and Services AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE Pragmatic Works WEBSITE AT ANY TIME. ADVICE RECEIVED VIA THE Pragmatic Works – Data Tools Training and Services WEB SITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.

Pragmatic Works AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE Pragmatic Works WEBSITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. Pragmatic Works AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Pragmatic Works AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE Pragmatic Works WEBSITE, WITH THE DELAY OR INABILITY TO USE THE Pragmatic Works WEBSITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE Pragmatic Works WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THE Pragmatic Works WEBSITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF Pragmatic Works OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE Pragmatic Works WEBSITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE Pragmatic Works WEBSITE.

SERVICE CONTACT: support@pragmaticworks.com

TERMINATION/ACCESS RESTRICTION

Pragmatic Works reserves the right, in its sole discretion, to terminate your access to the Pragmatic Works website and the related services or any portion thereof at any time, without notice. GENERAL To the maximum extent permitted by law, this agreement is governed by the laws of the State of Washington, U.S.A. and you hereby consent to the exclusive jurisdiction and venue of courts in San Mateo County, California, U.S.A. in all disputes arising out of or relating to the use of the Pragmatic Works website. Use of the Pragmatic Works website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Pragmatic Works as a result of this agreement or use of the Pragmatic Works website. Pragmatic Works performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Pragmatic Works right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Pragmatic Works website or information provided to or gathered by Pragmatic Works with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Pragmatic Works with respect to the Pragmatic Works website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Pragmatic Works with respect to the Pragmatic Works website. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English.

CHANGES TO POLICY

This privacy policy was updated May 24, 2018.

COPYRIGHT AND TRADEMARK NOTICES:

All contents of the Pragmatic Works website are: Copyright 2018 by Pragmatic Works Inc. and/or its suppliers. All rights reserved.

TRADEMARKS

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.

Any rights not expressly granted herein are reserved.

NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement under United States copyright law should be sent to Service Provider’s Designated Agent. ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE. See Notice and Procedure for Making Claims of Copyright Infringement.