Who is Balfour Beatty’s ADR Depositary Bank and how can I contact them?

Toll free within the United States at: 1-877-Citi-ADR (1-877-248-4237)International Number: +1-781-575-4555Citibank representatives are available from 8.30am to 6pm US Eastern Standard Time (EST) Monday to Friday.

How can I change my address on my ADR account?

You can change your address by contacting Citibank Shareholder Services at 1-877-248-4237 (International number: +1-781-575-4555) or via email tocitibank@shareholders-online.com. You can also write to:

How can I replace a lost certificate?

If your certificate is lost, stolen or destroyed, please notify Citibank immediately so that a stop transfer can be placed on the certificate. Citibank will send to you the forms necessary for issuing a replacement certificate. Please note there is a fee charged which is approximately 3% of the market value of the shares (minimum fee of $20.00) to purchase the replacement indemnity bond.

Please contact Citibank Shareholder Services at 1-877-248-4237 (International number: +1-781-575-4555) if you require any further clarification on how to replace a lost certificate.

Can I convert my ordinary shares into ADRs?

Yes, if you hold ordinary shares, please contact your broker who will be able to advise you on the process.

How can I find out when Balfour Beatty dividends are paid?

Balfour Beatty dividends are generally paid twice a year (usually in July and December each year). Details of the dividend rate and payment date can be also found on Citi’s website at:

For further information on dividends please visit (www.balfourbeatty.com

What should I do if I lose my dividend cheque (s) or tax voucher, or have a dated dividend cheque?

Please do not cash cheques issued 6 months or more, prior to the dividend payment date. You should contact Citibank Shareholder Services at 1-877-248-4237 (International number: +1-781-575-4555) to replace a dividend cheque or have a tax voucher reissued.

What should I do if I have further questions relating to Balfour Beatty plc ADRS?