Change both the Incoming and Outgoing server names to smail.silo.lib.ia.us

Change the SMTP port to 587

If this is not your first time running Thunderbird you may not be able to edit the SMTP settings in the new account wizard. If this is the case you can setup the SMTP settings after step 11. Instructions on how to do that follow step 11.

Make sure your username is your full email address (user@cityname.lib.ia.us)

Click the Re-test button

Click Done

If you were unable to change your SMTP setting in the new account wizard follow the instructions below to add a new SMTP server

Open the Options menu (by clicking on the little icon at the very top right)

Select Account settings

Select Outgoing Server (SMTP) in the left window

Click the Add button

Enter

Description: SILO SMTP

Server Name: smail.silo.lib.ia.us

Port: 587

Connection Security: STARTTLS

Username: your full email address (user@cityname.lib.ia.us)

Click OK

Click on your account name in the left window (user@cityname.lib.ia.us)

Select Outgoing Server (SMTP) on the right and then SILO SMTP on the left (should be highlighted)

Click OK

Additional Setup Steps

Subscribe to all of your Account Folders

Right click on your account name (user@cityname.lib.ia.us) in the All Folders window (left side of screen)