Franklin County CodeRed Updates

Updates and Changes to Franklin County’s CodeRED

Franklin County Emergency Management has recently updated its account with OnSolve, providers of the CodeRED high-speed notification solution and the CodeRED Weather Warning service. This no-charge update will allow message recipients to easily identify calls coming through the systems. Message recipient’s Caller ID will read OnSolve or 866-419-5000 for CodeRED calls. And for CodeRED Weather Warning calls, either OnSolve or the number 800-566-9780 will appear on Caller ID displays. CodeRED Weather Warning texts will come from a new short code number of 76993. We will be doing a TestAll Call this week as part of the CodeRED maintenance. No action is required from any Citizens receiving this call.

“Most relevant for our citizens,” says Melissa Francis, Franklin County OEM Senior Deputy Coordinator, “Residents can simply dial the number displayed on their Caller ID to hear the last message delivered. This will greatly reduce the number of inbound inquiries handled by our office and will offer residents an immediate replay of the message.”

The CodeRED system provides Franklin County officials the ability to quickly deliver messages to targeted areas or the entire county. If you are not sure that you are included in the database, simply log onto the Franklin County OEM’s website, www.fcoem.org , and follow the link to the “CodeRED Community Notification Enrollment” page. It is recommended that all businesses register, as well as all individuals who have unlisted phone numbers, who have changed their phone number or address within the past year, and those who use a cellular phone or VoIP phone as their primary number. Those without Internet access may call Franklin County Office of Emergency Management(479-667-4909), Monday through Friday, (8AM-4:30PM) to supply their information over the phone.

CodeRED Weather Warning is an opt-in only weather warning product that taps into the National Weather Service’s Storm Based Warnings. CodeRED Weather Warning automatically alerts affected citizens in the path of severe weather just moments after a warning has been issued.