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A user is anyone who needs to have an account in Analytics Plus in order to create or share reports/dashboards. And this is a mandatory license component.

A concurrent viewer is anyone who can simply view published reports and dashboards across your organization without having to logon to Analytics Plus

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FAQ

How do I calculate licenses for Analytics Plus?

The licensing model in Analytics Plus is based on :

Users - Those who need to create reports and dashboards. The base pack starts at 2 users.

Concurrent viewers - Those who only wish to view published dashboards and reports. Each concurrent viewer license is equivalent to 1 concurrent user session that can be established to view published reports or dashboards. The base pack starts at 5 viewers. This is an optional component. Watch video

The final price is calculated based on the total number of users and concurrent viewers. Eg : If you need a quote for 2 users and 5 viewers, it would cost you ($2395+$995) in annual subscription.

What do you mean by a 'user' in Analytics Plus?

Anyone who needs to create or share reports and dashboards in Analytics Plus is considered a user. As a user, you will need a license to logon to the application to be able to create reports.

Is the concurrent viewer license mandatory?

No. This is an optional component.

Do I need a user license to read or access reports?

No, you don't need a regular user license for this purpose. We have a separate license category for users who wish to only view/access reports. Using the concurrent viewer license, you will be able to access the reports, without having to logon to Analytics Plus.

How is the concurrent viewer license calculated?

The number of 'concurrent viewers' is based only on the total number of concurrent users accessing the published reports or dashboards.

For instance, if you have 10 concurrent viewer licenses, a total of 10 users can view your published reports and dashboards, at the same time. Additional users will have to wait for one of the first 10 users to close their browser tab/window in order to view published reports. Once a user session is closed, it may take up to two minutes before the session can be re-used by a different user.