Technical Services

Businesses have come a long way since the distinct, crackling frequency of dial-up modems could be heard across cubicles. From software to hardware, reliable technology is at the heart of today’s well-run business, and it’s only getting better. But we don’t simply equip you with the latest fancy gadgets and trendy tech toys. Our Technical Services provide the enterprise-level infrastructure and personal-touch support you need to maximize productivity and operational efficiency at any stage.

Implementation

When your business goes live with our software, you can count on us to be there every step of the way, providing the right answers to your questions, implementing best practices and ensuring your success. We’ve established a track record of completing projects on time and on budget by using disciplined approaches, proven project methods and quality assurance milestones. Here are some the services our experienced team can offer you:

Staging

Project Management

Deployment/Go-Live Support/Onboarding

Configuration and Installation

Customer Care

It’s easy to claim great customer service, but at PDI we work hard to earn our people-first reputation. Whenever you need us, we’ll be there. It’s that simple. Our highly trained customer care specialists offer 24/7 support by phone, email or via our thriving customer community, PDI Connections. From help desk service to software and hardware support, we are fully invested in your success, and we won’t rest until you can.