May 2012

Social media expert Kathi Kruse (twitter: @kathikruse) presented recently a webinar on Marketing for Fixed Ops where she explained that "Social Media is Word of Mouth Digitized". That stuck with me. She discussed how Gen X and Gen Y are talking about your dealership on social...

KPA’s latest project, DealerWebinars.com , is a library of knowledge for anyone who works in the automotive industry. The website is home to over 250 recorded webinars created by industry experts in Environment & Safety, Human Resources Management, and Internet Marketing. T...

While some businesses complain that workplace regulations damage competitive strategies and destroy jobs, a new study suggests that government enforcement of workplace health and safety rules can save lives without sapping a company’s bottom line. A new study published in ...

A recent article in the New York Times reminds employers that if they do not want to pay their interns, the internships must resemble vocational education, the interns must work under close supervision, their work cannot be used as a substitute for regular employees and the...

Radiation burns from Acetylene torches, lacerations from the parts grinder, a blast of compressed air on the eye -these are just a few reasons why the right PPE and simple safety procedures are so important at dealerships. The Occupational Safety and Health Administration...

The Situation Recently, a dealership was heavily fined for improper disposal of fluorescent lamps. With the best of intentions, a porter came in on the weekend and took 150 of the dealership’s used fluorescent lamps to a public roundup at a community college. He was not a...

NADA has extended the deadline to participate in the workforce study to May 15, 2012. All members who take the survey will receive at no charge the Basic Report comparing their individual dealership to the regional and national industry as well as the Driven Management Gu...

Workplace violence is a risk that can be managed. It should be a priority for all HR managers because homicide is the 2nd leading cause of death in the workplace for all workers, and it is the #1 cause of death for women in the workplace ( Bureau of Labor Statistics ). Are y...