A Plymouth learning disability support service has been rated ‘outstanding’ for their determination to make a positive difference to people's lives.

Beyond Limits was awarded the rating by the Care Quality Commission (CQC), who monitor, inspect and regulate health and social care services.

Inspectors heard stories of how people's lives had been transformed since they began using the service and that those with learning disabilities and mental health needs were catered for with a tailor-made plan of support.

Beyond Limits, based in Stoke, started in 2011 with the aim of supporting people with learning disabilities, mental health issues and other needs in Plymouth and throughout Devon.

Beyond Limits fundraiser for Action Aid

Their mission is to provide tailored support to people who are vulnerable due to circumstance or disability, or at risk of exclusion – which is achieved through having a “bespoke service” where staff are matched to the person receiving support.

Their main experience is working with people leaving institutional care, such as hospitals, group residential care, special educational establishments and people who are said to have challenged conventional services.

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Doreen Kelly, director of Beyond Limits, said: “It is always our aim at Beyond Limits to provide outstanding services to people and families and we are pleased to be externally evaluated and found to be doing so.

“However we will ensure we do not relax on the basis of this grading and will continue to strive to improve the service we deliver.”