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I didn't do any scans as Spyware doctor detects them then needs a registration to fix.

I had another issue with SEP as all the components disappeared from SEP interface except for the Network Threat Protection, which was also not enabled on Security Essentials.

I tried to remove SEP but it was not there in the programs list and I had a hard time finding a solution for that until I came across Cleanwipe which is a tool made by Symantec for such cases and it's not available for public download.

I ended up removing SEP and having only Security Essentials which I really doubt it's abilities.

Should I get another antivirus software like Kaspersky or ESET ? Should I get some anti-spyware like Spyware Doctor? Are there any free & reliable anti-spyware? Please let me know what do you think.

Quote: Originally Posted by Britton30

Yes, you can create your own w7 DVD and use the key from the sticker somewhere on your machine.
Full instructions here. You'll end up with a nice bloat free OS.

Also in my sig is a link to Revo Uninstaller, try it and remove Spyware Doctor. For the w7 iso, you might try downloading it again, sometimes the first one is corrupt for unknown reasons and use something to burn the image to the flash stick.

During my attempts to install KIS 2013, I downloaded Kaspersky Rescue Disk 10 to a flash memory and ran a full scan overnight that resulted in 2 threats (basically the same virus but in 2 different winrar files).

I deleted them and restarted and was still trying to figure out how to install KIS 2013.

After one failed attempt of installation, I had a windows firewall prompt to allow KIS traffic..........that was after the installation failed not during the installation.

I turned off Windows Firewall and tried to reinstall but it failed again.

Then I was notified that there are new updates available for windows and I was able to install them

That was the origin of the problem, not being able to run windows update and the problem developed as described here in this thread when I followed some instructions on MS Answers website.

Yet, I'm unable to install KIS 2013 and I have to admit that the response of their support is really disappointing. I created the support case more than 12 hours ago and so far there's no single response.

Norton used to have real time chat support with remote assistance option as I recall.

Note, Kaspersky Rescue Disk performed better than ESET & windows defender offline and was able to discover the threat I mentioned earlier.

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this happened since the first boot times and even after factory resets.
...

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