Introduction
Active8 IT is a dynamic, awarding winning IT services and solutions
provider based centrally in Peterborough, with regional offices
located in the South East & Midlands. We specialise in optimum
IT solutions both on site and remotely.
We offer a complete range of services from
fully Managed support services, Managed Print
Services, VOIP/telecoms & Data solutions and
specialise the in convergence of Cloud & Hybrid
technologies. Complemented by extensive
project capabilities, strategic consultancy services
and a range of ancillary services such as hosting,
monitoring, Enterprise backup, and HA/ DR. The
focus for the support services is primarily midmarket and corporate SME clients, with larger
companies utilising the project and monitoring
services.
We collaborate with leading technologies,
allowing us to be your trusted advisor through
our certified partnerships, from vendors such as;
Microsoft, VMware, Citrix, Watchguard, HP,
Samsung, Apple, Adobe, Asigra, Swyx, Sharp,
Kyocera, and Konica Minolta

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Your Potential, Our Passion

Active 8â&#x20AC;&#x2122;s company culture is about
collaboration, innovation, intellectual rigour,
energy, honesty and initiative. We are a fast
growing organisation that enjoys what we do
and are very good at it. Although professional
and focussed we also encourage a fun, relaxed,
open and friendly atmosphere with a spirit of
innovation at its heart. We strive to employ only
the very best people, those who are bright,
imaginative and have the motivation to make a
valuable contribution.Our passion for constant
improvement and best practice in providing
superior IT solutions is coupled with our aim to
earn and build long-term, trusting relationships
with our clients.
What does this mean for you?
Unbiased advice, new levels of commitment
and exceptional added value.

Peterborough
Milton Keynes
London
Castle Donnington
Newmarket

Service Overview
Active8 IT Limited is an Award Winning IT Solutions provider
based in its Head office in Peterborough, Cambridgeshire.
We have operated throughout the UK since 2005
supplying Computer and Print hardware, Backup
& compete IT solutions, complemented by a
wide range of comprehensive support services
to business, Council, Healthcare and Educational
establishments – Providing outstanding levels of
service and reliability in
all areas.
As an established and respected supplier of
business solutions, our customers choose
Active8 IT because we offer:
• Innovative solutions in terms of equipment,
that seek to provide the best for the
customer.
• Guaranteed ethical conduct when pursuing
and carrying out business, ensuring customer
confidence from day one.
• An effective code of practice, raising
standards of performance, service and
efficiency.
Service is the cornerstone of Active8’s business
and because it is so important to us and our
customers we do not outsource any of our service
contracts. All our customer service is provided by
Active 8 employees.

We have also invested heavily in technology
to support our customer service team and are
constantly looking at ways to improve to ensure
all our customers continue to receive the best
service levels in the industry.

Over 96% up-time
• Average response time to customer
calls is under 20 seconds
• Dedicated, highly skilled, UK wide
engineering team.
• Average breakdown response time
under 4 working hours
• Compliance with COSHH Health & Safety
and Environmental standards
• All parts of consumables and spare parts
held centrally in stock
• Personalised service with a dedicated
Account Manager
• Independently focused engineering
team and advisors

For more information call 0845 519 0008 or visit www.active8it.co.uk

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Cloud Back-up
and Recovery
Benefits of using Active 8 Cloud
Back Up solution by:
As part of our comprehensive service,
Active 8 IT offers innovative Cloud
Computing Solutions, Active 8 Cloud.
Our expertise can provide you with the knowledge
and advice to make the right decisions for your IT
infrastructure in the Cloud environment.
Public Cloud Hosting gives you all the benefits of
a scalable, redundant hosting environment but
with increased control and flexibility. You own the
hardware used to deliver your solution and can
decide upon the physical location of your services and,
importantly, your data.

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Lower total cost of ownership
Improved reliability and speed of recovery
More secure method of file transfer
Reduced operating and administrative costs
Smarter use of IT resources
Stronger compliance safeguards
Eliminates the shortcomings of tape backup
“Active 8 IT ’s
Enterprise Cloud
Backup, powered by
Asigra, is a service
that gives you
state-ofthe- art data
protection at an
affordable price.”

Private Cloud Hosting gives you all the benefits of
a scalable, redundant hosting environment but
with increased control and flexibility. You own the
hardware used to deliver your solution and can
decide upon the physical location of your services and,
importantly, your data.
Hybrid Cloud Hosting The best of both worlds! Certain
services aren’t ideal candidates for a cloud based
solution. Typically these are high demand database
services or situations where compliance requirements
dictate specifications. Any combination of physical,
virtual, on and off premise solutions is possible.

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Your Potential, Our Passion

Lee Bennellick
Managing Director,
Active 8 IT Ltd

For more information please visit:

www.asigra.com

Hosted and
Cloud Solutions
Microsoft’s next generation in cloud productivity that brings together Microsoft Office, SharePoint Online,
Exchange Online and Lync Online in an always-up-to-date cloud service. Office 365 makes it easier for
millions more organizations to get and use Microsoft’s award-winning business productivity solutions via
the cloud. With Office 365, people can work together more easily from anywhere on virtually any device,
while collaborating with others inside and outside their organization in a simple and highly secure way.
Office Desktop Applications
• Latest version of Office suite as a subscription
• Per user licensing across 5 PC/Mac and
5 mobiles devices
• Roaming documents, applications, and settings
• Office on demand to stream the full Office
to a PC
• Under Exchange Online
• Change 25 GB to upto 50GB

Active provides a range of hosted services, hosted
exchange, shared and dedicated servers,
co-located and virtual private servers (VPS). This is a
streamlined process of managing your businesses
computing requirements. It optimises cost and
security but dispels IT inconvenience.

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Range of hosted servers

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Dedicated, Shared or Co-located servers

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No admin or maintenance required

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Fully managed and supported 24/7/365

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Rapid and simple deployment

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99.9% network uptime

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No Capital expenditure

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Improved scalability and flexibility

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Reduced power consumption/C02

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Faster Disaster Recovery

For more information call 0845 519 0008 or visit www.active8it.co.uk

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Managed
Document Solutions
Active8 IT Ltd is a leading provider in the Managed Document Solutions
arena. With our expertise we can provide you with the knowledge and
operational strategy to: Control print and wastage cost, optimise document
workflow and implement fully outsourced fleet ownership and servicing.
Controlled print and wastage cost

Active8 use a variety of discovery software
solutions, which are highly innovative. The core
purpose is to allow you to track all printing in a
network environment, keeping detailed print
logs for all user printing and scanning activities.
This mean processes have traceability and
accountability.

Savings of up to 30%
Fully customised service agreements have seen
savings of up to 30% after adopting our
managed print solution.

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Your Potential, Our Passion

Fully outsourced fleet and servicing management
Active8 has a team of highly skilled and dedicated print
engineers that are solely focussed or your fleet, training and
servicing. This provides you the peace of mind that training,
operational and technical needs are being fulfilled. Our specialist
team ensure that your technology is being used and managed
correctly and effectively, with optimum productivity.

Active 8
Telephony Services
Active 8 IT offers a robust and dynamic telecoms system along with our
partners Swyx. We help your to discover the best fit telephony system
for your business. Our telecoms solution provides the most advance
software-based IP telephony. Along with the traditional offering we
provide as standard integrating voice with email and fax while also
allowing you to take full advantage of all benefits of business-class VoIP.
Swyx solution
With our Swyx solution you will also be able to
work remotely accessing all communication
though your inbox â&#x20AC;&#x201C; with
access to peer to peer calls and
complementary conference calls.

Voice over IP (VoIP) networks in the UK. We
offer advanced, cloud-based telephone systems,
low-cost call tariffs and a wide range of phone
numbers to companies of all sizes.

The fully scalable Unified
Communications system can supply
totally reliable voice, data and
messaging communications services
to single site businesses with fewer
than 10 employees to multisite
business with well over
1000 employees.
End to end business telephony
solutions, Active 8IT partner with the
very best award-winning Internet
telephony specialist with collectively
more than 40,000 business
customers and one of the largest

For more information call 0845 519 0008 or visit www.active8it.co.uk

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Active 8 IT supports our IT Department on various specialised projects, during 2013 this has included the planning, supply & installation
across all new Retail super stores throughout the UK, the deployment of commercial premises of a Citrix Virtualised Desk top
environment and furthermore installation and on-going management of our Data back-up and Recovery system. Active8 are also the
key partners selected via Morrisons PLC to fully manage our Oﬃce 365 migration project for up to 500 + users.
Kiddicare was recently nominated for the 2013 BT IT Retail Awards, we would like to thank Active8 for their ongoing support, they
played a huge part in getting us onto this shortlist, well done!
John Mack – Kiddicare, IT Support Services
Due to ongoing success and organic growth LDA Design Consulting LLP recently engaged with Active 8 IT to provide a new level of IT
Service and Support which they had not found in local supplier to date. Initially employing their consultancy team to investigate and
present accurate Microsoft based licensing information for us, we were pleasantly surprised at their relaxed and professional approach,
not only did they provide unlimited time to research & deliver the information required, they also brought Microsoft representative to
our door in order to fully explain the options available to us. The project then expanded in to hardware support, plus we were able to
utilise Active 8’s skilled Microsoft, HP & Citrix engineering services, their Gold Status with Microsoft gave us the conﬁdence that Active
8 had the track record and resource to deliver. All have been delivered and managed to a very high degree making our company wide
Infrastructure upgrade possible and to run with minimum fuss or disruption.
Colin Crawford - LDA Design LLP
Just wanted to update you with regards to this job carried out while I was away on holiday. Firstly, I want to personally thank you all
for how this call was managed and the lack of input from myself that was required! I’m very happy my holiday was not interrupted to
have this sorted out. Secondly, and I think that this is far more important. Phil who was dealing with this issue from our end was very
impressed with the service he got and the excellent support you all gave. He said that he wanted to pass on his thanks for making a
potentially annoying / stressful situation in to a quick solution. He was very impress with the technical knowledge shown and thought
the assistance was ‘top notch’. Big thumbs up chaps (and ladies of course if they were involved!) Having Phil impressed with the service
is a big assistance to me internally so Thanks folks!.
Colin Mitton - DFA Law