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Recent content in BMC CommunitiesenMon, 06 Apr 2020 07:38:50 GMTJive Engage 8.0.2.1 (http://jivesoftware.com/products/)2020-04-06T07:38:50ZenITDA Log file Monitoring of ITDA Logshttps://communities.bmc.com/ideas/20826
<!-- [DocumentBodyStart:587db64b-2939-4b7e-ac7c-1469e2715ae2] --><div class="jive-rendered-content"><p>I just had an issue where ITDA and TSPS would not talk to eachother, once resolved (port issues...) there were still issues persisting with connecting TSPS and ITDA. </p><p style="min- padding: 0px;">&#160;</p><p>After a long phone call with a BMC support agent, it was discovered ITDA had the issue listed in it's logs and it was then fixed (the fix is&#160; story for another day!)</p><p style="min- padding: 0px;">&#160;</p><p>What I don't understand, is why ITDA didn't alert me of this issue? ITDA is there to monitor logs, so why is it not monitoring it's own logs and flashing in the system somewhere - preferably "external confirgurations" to tell me that the issue is something to do with that - or even pin-point the issue and use probable cause analysis in TSPS to suggest to me some BMC docs pages that could be of use?!</p><p style="min- padding: 0px;">&#160;</p><p>Have ITDA monitor itself, tell me what the issue may be and allow me to resolve issues without having to call BMC support all the time!</p></div><!-- [DocumentBodyEnd:587db64b-2939-4b7e-ac7c-1469e2715ae2] -->Mon, 06 Apr 2020 07:38:50 GMTcommunities_update@bmc.comhttps://communities.bmc.com/ideas/208262020-04-06T07:38:50Z2 months 1 day ago0Please add support for gauge charts in TSPS dashboardshttps://communities.bmc.com/ideas/20927
<!-- [DocumentBodyStart:c543717f-d127-4610-8f3d-6b56b7f16d1c] --><div class="jive-rendered-content"><p>Users would like additional options for charts and graphs when creating dashboards, please add support for gauge charts<a data-containerId="-1" data-containerType="-1" data-objectId="691685" data-objectType="111" href="/servlet/JiveServlet/downloadImage/691685/gauge_chart.jpg.png"><img alt="gauge_chart.jpg.png" class="image-1 jive-image" height="165" src="https://communities.bmc.com/servlet/JiveServlet/downloadImage/691685/gauge_chart.jpg.png" style="height: auto;" width="372"/></a></p></div><!-- [DocumentBodyEnd:c543717f-d127-4610-8f3d-6b56b7f16d1c] -->Fri, 14 Feb 2020 08:30:45 GMTcommunities_update@bmc.comhttps://communities.bmc.com/ideas/209272020-02-14T08:30:45Z3 months 3 weeks ago0BMC ITDA - log files!!https://communities.bmc.com/ideas/21008
<!-- [DocumentBodyStart:0094f978-9176-4734-b3c4-a0ce77ed79a8] --><div class="jive-rendered-content"><p>I am raising this idea as an idea, because i think there is value here, currently you can use BMC ITDA as part of the TS license, now i would like to see a lot more done through ITDA,</p><p>when you install the agent, it should automatically as part of the install work out what sort of server or end point it has been installed and should start monitoring the logs this would be OOTB, example if you installed it on a oracle database server it should work this out and start monitoring the oracle alert log. if you install it on a unix server it should monitor the log files associated with the platform Linux/Solaris etc. all of this key information BMC should already know you only have to look at the patrolagent for the associated areas and it is there! and if it its not then it is easy to find and make part of the install. as system administrators you just want thing to work! id also like to see more coverage with the ITDA content packs, again more can be done here!</p><p style="min- padding: 0px;">&#160;</p><p style="min- padding: 0px;">&#160;</p><p style="min- padding: 0px;">&#160;</p><p>So the idea is to add more automation on install for ITDA, would it not be great you install it and BOOM it works and&#160; start to monitor all logs! please vote for this! all this data could thne appear into the Truesight operations manager for use in Probable root cause analysis, </p><p style="min- padding: 0px;">&#160;</p><p><a class="jive-link-profile-small jiveTT-hover-user" data-containerId="-1" data-containerType="-1" data-objectId="96227" data-objectType="3" href="https://communities.bmc.com/people/spaskin">Seth Paskin</a>, <a class="jivecontainerTT-hover-container jive-link-community-small" data-containerId="2919" data-containerType="14" data-objectId="2735" data-objectType="14" href="https://communities.bmc.com/community/bmcdn/service_assurance">TrueSight Operations Mgmt</a></p></div><!-- [DocumentBodyEnd:0094f978-9176-4734-b3c4-a0ce77ed79a8] -->Sun, 22 Dec 2019 08:30:55 GMTcommunities_update@bmc.comhttps://communities.bmc.com/ideas/210082019-12-22T08:30:55Z5 months 2 weeks ago0TrueSight Presentation Server - Event list table viewhttps://communities.bmc.com/ideas/19277
<!-- [DocumentBodyStart:c2f544d2-7404-4f61-990e-e740c2202796] --><div class="jive-rendered-content"><p><span style="font-size: 14pt;"><span style="font-family: 'Calibri', sans-serif;">In <em>TrueSight Presentation Server</em>, w</span><span style="font-family: 'Calibri', sans-serif;">hen a operator select a table view from "Change Table View" button, at each refresh, the selected preference is lost and the default view is restored.</span></span></p><p><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;"><span style="font-size: 14pt;">It would be convenient if<span style="text-decoration: underline;"><strong> the selected view remained selected even after the refresh</strong></span> (even if it is not a default view).</span><br/></span></p></div><!-- [DocumentBodyEnd:c2f544d2-7404-4f61-990e-e740c2202796] -->Sat, 23 Mar 2019 06:00:36 GMTcommunities_update@bmc.comhttps://communities.bmc.com/ideas/192772019-03-23T06:00:36Z1 year 3 months ago0Put helpful information in the "i" iconshttps://communities.bmc.com/ideas/20112
<!-- [DocumentBodyStart:cd50a9bd-c9cf-44cb-8291-72670833fefd] --><div class="jive-rendered-content"><p>Hello Everyone,</p><p style="min- padding: 0px;">&#160;</p><p>I've noticed in many places across the GUI wherever there is a "i" icon, the information displayed is not very helpful if there is anything even displayed at all. It would be helpful if the information provided would be relevant and actually include details.</p><p style="min- padding: 0px;">&#160;</p><p>As an example, in the presentation server console when editing a deployable package from the wizard, the different fields have a information sign beside them. Clicking on the information sign to get more info on the field literally does nothing except for redundantly display the name of the field :/</p><p style="min- padding: 0px;">&#160;</p><p>To illustrate this issue, see screenshots below:</p><p style="min- padding: 0px;">&#160;</p><p style="min- padding: 0px;">&#160;</p><p><strong>Screenshot 1:</strong> Notice how clicking on the highlighted "i" beside "encryption key" only changes the field name in the description but gives no information as to what the encryption key is, where it can be found, or how to retrieve it, etc.</p><p><a data-containerId="-1" data-containerType="-1" data-objectId="618592" data-objectType="111" href="/servlet/JiveServlet/downloadImage/618592/pastedImage_1.png"><img alt="" class="image-1 jive-image" height="624" src="https://communities.bmc.com/servlet/JiveServlet/downloadImage/618592/pastedImage_1.png" style="max-width:893px; max-;" width="893"/></a></p><p><strong>Screenshot 2:</strong> Same idea, clicking on the "i" beside "Primary Cell" gives you no insight as to where to retrieve the name of the primary cell, if it can be left blank, or what function it would provide should the cell be filled in.</p><p><a data-containerId="-1" data-containerType="-1" data-objectId="618594" data-objectType="111" href="/servlet/JiveServlet/downloadImage/618594/pastedImage_3.png"><img alt="" class="image-2 jive-image" height="613" src="https://communities.bmc.com/servlet/JiveServlet/downloadImage/618594/pastedImage_3.png" style="max-width:890px; max-;" width="890"/></a></p><p style="min- padding: 0px;">&#160;</p><p>Its good that clicking the question mark on the top of the dialogue box takes you to the KB article, however the accompanying KB article does not always go into granular details.</p></div><!-- [DocumentBodyEnd:cd50a9bd-c9cf-44cb-8291-72670833fefd] -->Thu, 10 Oct 2019 07:30:50 GMTcommunities_update@bmc.comhttps://communities.bmc.com/ideas/201122019-10-10T07:30:50Z7 months 4 weeks ago0Dashboard Widget: A Top-N Widget for a modern interfacehttps://communities.bmc.com/ideas/16583
<!-- [DocumentBodyStart:5aee134d-7d57-48a1-85ee-86ae37f6fb71] --><div class="jive-rendered-content"><p>So, the Top-N widget doesn't provide any use beyond making a dashboard look pretty.&#160; The following will give users a widget that could really modernize the presented data in a TrueSight Dashboard.&#160; Development bonus: All of the data is present in the system it is a matter of capturing it in a widget.&#160; In fact, the old TSIM Views and Graphs presented more data then the current widget:</p><p><a data-containerId="-1" data-containerType="-1" data-objectId="299711" data-objectType="111" href="/servlet/JiveServlet/downloadImage/299711/pastedImage_2.png"><img class="image-1 jive-image" height="599" src="https://communities.bmc.com/servlet/JiveServlet/downloadImage/299711/pastedImage_2.png" style="max- max-width:1073px;" width="1073"/></a></p><p>TSIM Agent actions can show you more information:</p><p style="min- padding: 0px;">&#160;</p><p><a data-containerId="-1" data-containerType="-1" data-objectId="301508" data-objectType="111" href="/servlet/JiveServlet/downloadImage/301508/pastedImage_1.png"><img alt="" class="image-2 jive-image" height="264" src="https://communities.bmc.com/servlet/JiveServlet/downloadImage/301508/pastedImage_1.png" style="max-width:522px; max-;" width="522"/></a><a data-containerId="-1" data-containerType="-1" data-objectId="301515" data-objectType="111" href="/servlet/JiveServlet/downloadImage/301515/pastedImage_2.png"><img alt="" class="image-3 jive-image" height="377" src="https://communities.bmc.com/servlet/JiveServlet/downloadImage/301515/435-377/pastedImage_2.png" style="width:435px; height: 376.76px;" width="435"/></a></p><p><a data-containerId="-1" data-containerType="-1" data-objectId="301516" data-objectType="111" href="/servlet/JiveServlet/downloadImage/301516/pastedImage_3.png"><img alt="" class="jive-image image-4" height="241" src="https://communities.bmc.com/servlet/JiveServlet/downloadImage/301516/pastedImage_3.png" style="max-width:404px; max-;" width="404"/></a><a data-containerId="-1" data-containerType="-1" data-objectId="301517" data-objectType="111" href="/servlet/JiveServlet/downloadImage/301517/pastedImage_4.png"><img alt="" class="image-5 jive-image" height="283" src="https://communities.bmc.com/servlet/JiveServlet/downloadImage/301517/pastedImage_4.png" style="max-width:528px; max-;" width="528"/></a></p><p style="min- padding: 0px;">&#160;</p><p>Following are the ideas that can go into a good Top N Widget followed by the mockups I made using similar data to the above.&#160; </p><p>&#160; </p><ul><li><span style="font-size: 12.0pt; font-family: 'Times New Roman',serif;">As stated, the old TSIM Views and Graphs gave you a TopN graph that listed bars but also gave&#160; you a table of hosts, instances and data.</span></li><li><span style="font-size: 12.0pt; font-family: 'Times New Roman',serif;">I should be able to select individual hosts or devices.&#160; Right now it is either "ALL" or "Group".</span></li><li><span style="font-size: 12.0pt; font-family: 'Times New Roman',serif;">The widget should allow you to view the data as a bar OR as a table (or both).</span></li><li><span style="font-size: 12.0pt; font-family: 'Times New Roman',serif;">The bar graph should highlight bars that have crossed a threshold instead of just being green.</span></li><li><span style="font-size: 12.0pt; font-family: 'Times New Roman',serif;">Each bar in the widget should allow you to click-through to a performance graph.</span></li><li><span style="font-size: 12.0pt; font-family: 'Times New Roman',serif;">Each bar in the widget should also allow you to click through to a table listing all of the underlying processes instead of just the one.</span></li><li><span style="font-size: 12.0pt; font-family: 'Times New Roman',serif;">The table view should allow you to add multiple metrics AND allow you to choose the sort column: So I could have a top-N process showing CPU% and Memory utilization but sorting by memory.</span></li><li><span style="font-size: 12.0pt; font-family: 'Times New Roman',serif;">The table-view should allow me to click through and view the underlying processes associated with the parent process creating a new table.&#160; You could also present that table as a TOP-N.</span></li><li><span style="font-size: 12.0pt; font-family: 'Times New Roman',serif;">The table should also allow me to click-through to see a performance graph.</span></li><li><span style="font-size: 12.0pt; font-family: 'Times New Roman',serif;">The TOP-N should allow me to see "CURRENT" OR time-frame.&#160; I could then create a side-by-side dashboard showing a 2 day top-N vs. current.</span></li><li><span style="font-size: 12.0pt; font-family: 'Times New Roman',serif;">The CURRENT select should pull the data directly from the agent and is transient data that doesn't persist in the DB.&#160; This way we don't have to create monitor instances for all the processes.</span></li></ul><p style="min- padding: 0px;">&#160;</p><p style="min- padding: 0px;">&#160;</p><p style="min- padding: 0px;">&#160;</p><p><span style="font-size: 8pt;">Please note: all the percentages and counts don't fully add up.&#160; I spent more time then I should have just making the screenshots so don't be harsh.</span></p><p style="min- padding: 0px;">&#160;</p><p><span style="font-size: 12pt;"><a data-containerId="-1" data-containerType="-1" data-objectId="301521" data-objectType="111" href="/servlet/JiveServlet/downloadImage/301521/pastedImage_6.bmp"><img alt="" class="image-6 jive-image" height="900" src="https://communities.bmc.com/servlet/JiveServlet/downloadImage/301521/1431-900/pastedImage_6.bmp" style="max-width: 1200px; max-height: 900px;" width="1431"/></a></span><a data-containerId="-1" data-containerType="-1" data-objectId="301522" data-objectType="111" href="/servlet/JiveServlet/downloadImage/301522/pastedImage_7.bmp"><img alt="" class="image-7 jive-image" height="691" src="https://communities.bmc.com/servlet/JiveServlet/downloadImage/301522/1600-691/pastedImage_7.bmp" style="max-width:1600px; max-;" width="1600"/></a><a data-containerId="-1" data-containerType="-1" data-objectId="301523" data-objectType="111" href="/servlet/JiveServlet/downloadImage/301523/pastedImage_8.bmp"><img alt="" class="jive-image image-8" height="630" src="https://communities.bmc.com/servlet/JiveServlet/downloadImage/301523/1600-630/pastedImage_8.bmp" style="max-width:1600px; max-;" width="1600"/></a><a data-containerId="-1" data-containerType="-1" data-objectId="301524" data-objectType="111" href="/servlet/JiveServlet/downloadImage/301524/pastedImage_9.bmp"><img alt="" class="image-9 jive-image" height="638" src="https://communities.bmc.com/servlet/JiveServlet/downloadImage/301524/1600-638/pastedImage_9.bmp" style="max-width:1600px; max-;" width="1600"/></a></p></div><!-- [DocumentBodyEnd:5aee134d-7d57-48a1-85ee-86ae37f6fb71] -->Fri, 13 Apr 2018 01:07:32 GMTcommunities_update@bmc.comhttps://communities.bmc.com/ideas/165832018-04-13T01:07:32Z2 years 2 months ago0Add Date on Graphs and Export to Excel Functionality on Monitor Performance Overview on TSPShttps://communities.bmc.com/ideas/18845
<!-- [DocumentBodyStart:1dbc8e8b-07ba-425b-b37d-e300507b96db] --><div class="jive-rendered-content"><p>Hi BMC,</p><p style="min- padding: 0px;">&#160;</p><p>It would be great if you could add the dates on the performance overview graphs for devices on TSPS. It is fine to have no dates when it's just a day or a week that you are getting a graph of as you could probably estimate what date the data points are for but when you want 3-month graphs, it is quite hard to tell. You have to actually hover over the data points for this.</p><p style="min- padding: 0px;">&#160;</p><p>It would also help increasingly if we could export the data to excel like on TSIM. This has been missing on presentation server and this would really push up the resolve to use TSPS solely for user experience.</p></div><!-- [DocumentBodyEnd:1dbc8e8b-07ba-425b-b37d-e300507b96db] -->Tue, 04 Jun 2019 07:41:40 GMTcommunities_update@bmc.comhttps://communities.bmc.com/ideas/188452019-06-04T07:41:40Z1 year 4 days ago0No Infrastructure Management components are in connected statehttps://communities.bmc.com/thread/199427
<!-- [DocumentBodyStart:f5bc718e-ad16-4ff2-ba9f-a5d411f9b1eb] --><div class="jive-rendered-content"><p>The error message <span style="color: #333333; font-family: arial, sans-serif; font-size: 12px; font-style: normal; font-weight: normal; text-align: start; text-indent: 0px;">No Infrastructure Management components are in connected state appears on my Truesight presentation server -</span></p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p><span style="color: #333333; font-family: arial, sans-serif; font-size: 12px; font-style: normal; font-weight: normal; text-align: start; text-indent: 0px;"> I cannot figure out why this would be happening as all the processes are running on the BMC console server. </span></p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p><span style="color: #333333; font-family: arial, sans-serif; font-size: 12px; font-style: normal; font-weight: normal; text-align: start; text-indent: 0px;">Has anyone else had this issue and are there any quick fixes? </span></p></div><!-- [DocumentBodyEnd:f5bc718e-ad16-4ff2-ba9f-a5d411f9b1eb] -->Fri, 13 Sep 2019 07:45:25 GMTcommunities_update@bmc.comhttps://communities.bmc.com/thread/1994272019-09-13T07:45:25Z8 months 3 weeks ago40Sort the Dashboards & give them a good sharp look!https://communities.bmc.com/ideas/19456
<!-- [DocumentBodyStart:b5a64aaa-1e75-423d-bd39-b85c77017901] --><div class="jive-rendered-content"><h1 style="font-style: inherit; font-size: 26px; font-family: inherit; color: #000000;">please can you vote for this idea!</h1><p class="j-post-avatar" style="min- padding: 0px; font-weight: inherit; font-style: inherit; font-family: inherit;">&#160;</p><p><span class="j-post-author" style="font-weight: inherit; font-style: inherit; font-size: 0.9em; font-family: inherit;"><strong style="font-style: inherit; font-size: 12.6px; font-family: inherit;"><a class="jive-link-profile-small jiveTT-hover-user" data-containerId="-1" data-containerType="-1" data-objectId="104372" data-objectType="3" href="https://communities.bmc.com/people/jamz">Jamil Hussain</a></strong> </span></p><p style="font-weight: inherit; font-style: inherit; font-family: inherit;">Ok so we have Truesight PS setup with some dashboards as that is the rage at the moment, seeing and visualizing <span class="emoticon_happy emoticon-inline" style="font-weight: inherit; font-style: inherit; font-family: inherit;"></span></p><p style="min- padding: 0px;">&#160;</p><p style="font-weight: inherit; font-style: inherit; font-family: inherit;">i went through and setup a dashboard just to show CPU being captured for an application, great thing is now you can dump any parameter into a dashboard and have it updating by the minute very neat and obv create any view you want, but the widgets are so poor :-( you only create bar graphs or dont get a chance to do anything, you want an area graph well that dont work or a donut or scatter-gram none of that is included. Aso the view of the dashboards is not clean and needs work its not sharp as some of the widgets out there or the competitors,Now i am not mentioning any names but take a look and decide yourself, BTW one of the below is open source.</p><p style="min- padding: 0px;">&#160;</p><p style="min- padding: 0px;">&#160;</p><p style="font-weight: inherit; font-style: inherit; font-family: inherit;">Please fix this you done all the hard work in getting the data to one place at least make it look good :-) please if you are reading vote for this! its a chance to put BMC data on large screen plasma that will look great!</p><p style="min- padding: 0px;">&#160;</p><p style="font-weight: inherit; font-style: inherit; font-family: inherit;"><strong style="font-style: inherit; font-family: inherit;">bmc</strong></p><p style="font-weight: inherit; font-style: inherit; font-family: inherit;"><a data-containerId="-1" data-containerType="-1" data-objectId="561084" data-objectType="111" href="/servlet/JiveServlet/downloadImage/2-797719-561084/pastedImage_0.png"><img class="image-1 jive-image" height="238" src="https://communities.bmc.com/servlet/JiveServlet/downloadImage/563725/pastedImage_0.png" style="margin: 10px 10px 10px 0; border-width:418px; font-weight: inherit; font-style: inherit; font-family: inherit;" width="418"/></a></p><p style="font-weight: inherit; font-style: inherit; font-family: inherit;"><strong style="font-style: inherit; font-family: inherit;">competitor</strong></p><p style="font-weight: inherit; font-style: inherit; font-family: inherit;"><strong style="font-style: inherit; font-family: inherit;"><a data-containerId="-1" data-containerType="-1" data-objectId="561085" data-objectType="111" href="/servlet/JiveServlet/downloadImage/2-797719-561085/pastedImage_3.png"><img class="image-2 jive-image" height="253" src="https://communities.bmc.com/servlet/JiveServlet/downloadImage/563726/pastedImage_3.png" style="margin: 10px 10px 10px 0; border-width:397px; font-weight: inherit; font-style: inherit; font-family: inherit;" width="397"/></a></strong></p><p style="font-weight: inherit; font-style: inherit; font-family: inherit;">competitor 3</p><p style="font-weight: inherit; font-style: inherit; font-family: inherit;"><a data-containerId="-1" data-containerType="-1" data-objectId="561086" data-objectType="111" href="/servlet/JiveServlet/downloadImage/2-797719-561086/pastedImage_4.png"><img class="image-3 jive-image" height="238" src="https://communities.bmc.com/servlet/JiveServlet/downloadImage/563727/pastedImage_4.png" style="margin: 10px 10px 10px 0; border-width:341px; font-weight: inherit; font-style: inherit; font-family: inherit;" width="341"/></a></p></div><!-- [DocumentBodyEnd:b5a64aaa-1e75-423d-bd39-b85c77017901] -->Mon, 03 Jun 2019 07:41:47 GMTcommunities_update@bmc.comhttps://communities.bmc.com/ideas/194562019-06-03T07:41:47Z1 year 5 days ago0