Categories

Join our mailing list!

** Customers love our headsets and we hear about it on a daily basis. From letters customers have written us to the customer actually speaking directly with us at the events we attend across the United States, we truly appreciate the feedback. Below is just a brief "snap-shot" for some of the feedback that we have received over time. ENJOY!
___________________________________________________________

WAY BETTER THAN I EXPECTED

I just wanted to email since I'm not all that tech savvy but these buds deserve a great review. I bought a pair at the disneyland half a couple weeks ago and just used them at home for my first 10 mile run and they worked just as the lady said! Way better than I expected. I have to admit I had my doubts since I sweat a lot, but they worked so much better than I could have imagined. They did not move and the only reason I knew they were in was because I heard perfect music the entire time. Thank you so much for such a great product.

David Wellman

_____________________________________________________________________

CLEAR AND BRIGHT!

"I wanted to take this opportunity to let you know how much I enjoy using my Snuggbuds Fusion headset every day. It is a quality product for an excellent value. I walk at least 4 miles a day and sometimes I plug my buds into my Nano- the music is so clear and bright that I forget I am walking. I also have to take business calls on my IPhone. My Snuggbuds do it all. I love having the buds right in my ear so I don’t miss a thing. They are so comfortable and the sound is exceptional. I keep buying them for gifts because everyone loves them. It is a pleaser doing business with a local, smaller company. The customer service department is very committed to professionalism and personal service. Snuggbuds has all the advantages of a big company with the personal touch of working with local, caring humans.

Elaine Karr

_____________________________________________________________________

IT DELIVERED!

"I just wanted to give you guys a shout-out at SnuggBudds on your new WET! headphones. I have ran the Tucson (Dec 2014), PHX R&R (Jan 2015), PHX marathon (Feb 2015, my BQ), and the CO marathon (May 2015), using the WET! headset. Every time it delivered.

As a runner, it is an essential piece of gear. My music was pumping clear and crisp with no water damage shorting, they stayed in my ear comfortably, and the heavier cord did not tangle or pull. All in all, a great product and highly recommended. I look forward to using them in the SD R&R and many other races. Thanks for a great product!

-Ed Elsner"

_____________________________________________________________________

YOU GUYS ROCK!

Thank you very much, I received them and they are just as awesome as the day I bought them. Thanks for making this such a great experience and I sincerely appreciate you taking care of the exchange for me. You guys rock....

Best,

Tim M

_____________________________________________________________________

HANDS DOWN....THEY ARE THE BEST!Dear Snuggbuds,

I have purchased 2 sets of your Pump'd MP3 and I love them. My Second set fell out of my 18 wheeler and I ran them over. I found them 2 days later on the ground in my yard and they still worked. They have amazing full sound and to my amazement they are really durable.

HANDS DOWN ...THEY ARE THE BEST!

Thank you for building a great product!!

Chris T.

_____________________________________________________________________

I love my SnuggBuds!

Hi ~

I love my Snuggbuds ~
I purchased them in 2013 at the Disney Wine and Dine Half Marathon Expo, and
have been completely sold on them. They actually fit in my ears with the
"small" tips and stay in even when I am drip sweating! Miracle!

When I stopped by the
booth this year and said that I loved my Snuggbuds, the representative
generously gave me a pkg of the tips. Score!!

That night for the
half marathon, it poured the whole 13.1 miles, and one of my Snuggbuds died. As
we were soaked to the skin, it is completely understandable. Happy to say I
have ordered my replacement today ~ you guys have an awesome product and I love
your motto ~ "Music is Medicine".

Thanks for your great
products and your wonderful sales representatives! Their enthusiasm is what got
me to give them a try in the first place, and I am happy I did!

Thank you,

Carol

_____________________________________________________________________

Stayed Securely in My Ears

I had seen your products at a couple of expos for various running events that I was participating in and always thought that they would not work on my. I had tried running with several different types of ear bud style headphones before and they all, and I mean all, fell out of my ears in a very short period of time. So seeing your product at the expos my only thought was there was no way they would work for me.

When I was at the expo for the Tower of Terror 10 Miler in early October I saw your product once again and for some reason I decided to purchase the headphones. Originally I bought them simply because of the sound quality and thought I would just use them for listening to music at home. But that next night I decided to wear them for my 10 mile race and surprisingly I did not have one issue with the ear buds. They stayed securely in my ears the entire race and I never once had to adjust them.

So now I am a believer. I run with these ear bud all of the time and have never experienced one problem. When you also consider the sound quality that you get from the headphones these headphones are a steal when you compare them to other brands that cost $100.00 or more.

Thanks for making an superp product.

Respectfully,

Randy Troy

_____________________________________________________________________

Makes My Runs Joyful

Hi Shauna,
Thank you so much for your outstanding customer service. You and your company have exceeded customer satisfaction. I am going to purchase another set for my brother this week. SnuggBuds rock! I definitely will recommend SnuggBuds Headsets to the runners in club. Thank you again. Have a good day! I get my long run every Sat from 16- 20 miles with this SnuggBuds Headsets and my music. It snuggles in my ears and makes my long runs are always joyful.

Thank you again.

Betty Ann Berger

___________________________________________________________

Your Product Really Blocks the Noise

My old "clunkers" hurt my ears, don't sound as good, and don't block sounds nearly as well as your products.

I use them every day because I work in an office where there is alot of conversation going on all of the time, and your product really blocks the noise and allows me to concentrate on my job.

Thanks!!!

jimb

___________________________________________________________

Excited About My Earbuds!

I'm also excited about the earbuds as I run an average 25 miles weekly and since buying these, no longer have issues with sweat dripping into ear, loose fit, or poor sound quality. Simply Awesome! Oh, should you have an extra t-shirt.. my size is XL. I'd be a proud human billboard and testimony for your fantastic product.

Thanks greatly,

Sam G.

___________________________________________________________

Love My Snuggbuds!

I wanted to first start off by saying that I've gone through hundreds of ear buds over the years trying to find ones that I like. Most don't fit my ears, fall out, have a short cord, have a rubber cord protector that catches on everything thus pulling the buds out of my ears – with Snuggbuds, I have none of those issues! And the clarity is amazing as well! I use them for running, listening at work, during my commute, at home and everywhere in between.

K. Dohner

___________________________________________________________

Best headphones in a loooooooong time!

Hey! Thank you for replacing my defective headphones. During the Half today they did not fall out once! Amazing! They are even better than the original ones I bought in 2008! I will continue to support and tell folks about your "buds"! Have fun in Boston! See you in San Diego in June! (or maybe at the La Jolla Half! In April)

"Snuggbuds are the best headphones I have ever owned!! "

Look out Skullcandy and other headphone makers...there is a new kid in town! SnuggBuds! These are premium quality headphones made for an array of devices but work especially well with my IPhone since it has a mic that can utilized when the phone rings. These are inner ear buds with excellent bass and ambient noise reduction qualities that allow the music to be the focus when in use. I find them to be great at reducing the outside noise that comes from other people's conversations, cars or street noise when I am running. There is also a nifty little switch that allows me to pause my music and hear what other people are saying. I can then switch it back to play with only squeezing this section placed well on the cord. No fumbling with the phone or ipod.

They are also very light, seal well in my ear and do not hurt with longer usage. Another great feature is I don't have to listen on a higher level because the music quality is exceptional.

This is Q, the Red Bull/Felt Racing guy, you met the other day at the Houston Marathon Expo. First, I want to say I tested the headset I bought right up against the Skull Candy stuff I previously had. Then I ran a comparison right up against Bose, Beats, and some other high end, high priced ear buds. You weren't kidding. The SnuggBuds were as good, if not better in some cases. Definitely the best I've tried for that money I spent. This is coming from someone who usually gets stuff for free cause of connections and sponsorships. This in fact, was the first time I've purchased ear buds in quite a long time. I am extremely happy with my purchase. Thanks for selling me on the brand.

First of all i wanted to thank you for a GREAT product. I am a sales person by trade and for someone to sell ME, that's a mission!! LOL The sales person(s) you had at your booth was amazing, new her product, knew all the features, benefits to the consumer, all at a very competitive price. I think her name was Rachel (I'm terrible with names!!). But i just wanted to tell your marketing people that they have a great crew selling a great product. I ran the half marathon and NEVER once touched them to re-install them. They stayed put all 13.1 miles. I had used the wrap around the ear models before and never worked. THESE are awesome!!!! I will be preaching your product to all of my friends.

Your product rocks!!

Respectfully,

Jose Caballero 11/15/11 (San Antonio R&R Marathon)

___________________________________________________________

Ok, I wore these on a couple of runs and in the car on the way to work. I LOVE the cord. It is a fabric, tangle-free, cord that drapes well, and not stiff or curled up like most new ear buds can be right out of the packaging. The buds come with extra ear gels fo various sizes. For me, a guy with a big mouth, I have strangely small ear openings. So I gravitate toward the smaller of the ear gels (why am I telling you this?). The buds seal off the ear pretty well and restrict any ambient noise from disrupting my Lady Gaga tunes (not sure I should've shared that). They aren't too bulky either, so I didn't feel as if I had marbles in my ears. If you have issues with those buds that just rest just inside the ear falling out of your ears (and I do) then you'll love these. They do not move once you've secured them.

Another thing I love about these buds is the cord. It is wrapped in fabric, which prevents tangling (to a point--my kid can tangle anything. Sorry Snugg Buds). The fabric covering keeps the cord light and easy to manage. Plus, it comes with a clip for securing the cord to a shirt collar or a hydration belt, or even a backpack strap. I love the clip!

The cord length is 1.2 Meters (close to 4 feet), which allows for me to keep it attached to my iPod in a lumbar pouch with plenty of cord to spare and not feel as if it is tugging or too short.

The sound quality is fantastic. These are your basic SnuggBuds, and not the one's with enhanced Bass. I cannot imagine how much bass you get with those. quality set of buds!

I'd really like to try a pair of their iPhone buds with a clickable mic to talk. I drive and talk on my phone a great deal, so having a quality set of dependable ear buds with the mic would be ideal!

Your company ranks in one of the top 10 best customer service organizations I have ever come across. I bought my SnuggBuds in February at a fitness expo. I fell in love with them immediately as they cancel out all noise and are surround sound while I run. They don't come out of my ears (even during 26.2 mile marathons), they have a non-tangle cord, and the string clips on to your shirt. One of the favorite possessions I own and definitely the best $35 I've ever spent. It makes running so much more enjoyable. I have told everyone about the headphones and always make sure to go up to your booth at expos to tell the prospects how amazing they are. Well, a few weeks ago, the left speaker went out. Since you offer a warranty where you will replace any headphones that don't work, I sent mine in (I was extremely impressed that you even offered that). I sent mine in to you (and couldn't include a receipt because I didn't have it) and within a few days, a brand new pair of my headphones was at my door. WOW!!! Now THAT is customer service. I didn't think I could be much more of a fan, but you have exceeded my expectations. If you are an athlete, you NEED these headphones. I promise you will not regret it. The best thing I own!!! Thank you so so so much for all of your commitment to your customers!!!!!!

Thank you very much for the headphones on Friday at the Expo – they proved to be an invaluable asset to getting me through my first marathon. They stayed in the whole time and I felt like I was in my own world isolated from the pain in my body because I was lost in the SnuggBuds music world. From the first song on mile 1 to the last song on mile 26, I didn't adjust volume or music selection once! A true testimonial from the San Diego Padres front office, you can consider me a convert from Ipod headphones to Buds.

Hi, I bought a pair of SnuggBuds last Saturday for the Surf City half marathon yesterday - they are by far the best ear plugs I've ever owned for jogging. They remained in place throughout the entire run, they are comfortable, affordable, and best of all…the sound quality is excellent.

I very much appreciate the special treatment you have extended making it possible for me to give my grandson the exact item he wanted for his birthday. I am SO IMPRESSED with the level of customer service you have provided. I didn't think it existed anymore!

I would be honored to be included in your list of testimonials. I enjoyed reading several of them today, and apparently the impressive level of customer service I received yesterday was not an isolated case, but simply representative of your consistent policy of providing your patrons with not only a quality product but with genuine thoughtfulness and consideration. What a winning combination, and one that will absolutely guarantee the ongoing success of your business.

I had to write and tell you how impressed I am with your company. I placed an online order yesterday morning at 5:38am 9/21/10. I was pleasantly surprised when I got an email later saying that the order had been shipped and was astounded when I arrived at my office midday today and the Snuggbuds package was sitting on my desk! Wow, I just ordered them yesterday!!!

In this time of poor customer service, at best, with most companies I am very impressed with SnuggBuds. I love your product and wanted to get a second set for my travels keeping my original set at home.

You can be sure that I will recommend your company and product whenever possible. Feel free to use all or part of this email as a testimonial if you would like. Please keep up the good work, you rock!!

Jan C.___________________________________________________________

I just received my new Pump'D SnuggBuds! They are absolutely awesome! I love them even more than my previous 3 sets I got for my family! They have an excellent rich quality! It is amazing that I bought a $100 pair of headphones at the Apple Store that I returned that did not even come close to the older pairs I have from you and these are even better! What a value! Thanks for getting them out to me so quickly! They work excellent on my iPhone 4 and my new Blackberry Torch!

Thanks,

Bruce G.___________________________________________________________

Hello SnuggBuds,

I want to tell you how much I love these things. I ran 3 miles this morning with them and they didn't move at all. After the 2nd mile I didn't even feel them. I've been listening to them all day at work. Awesome! They sound great and feel even better. Great product, I'm going tell all my friends they need to get a pair.

David A. ___________________________________________________________

Dear SnuggBuds:

I have never done this before, but I can't recall the last time I actually bought something that completely satisfied me. I purchased a pair of the Snuggbuds this past weekend at the AVP event in Huntington Beach, CA. I used them for the first time today, and I was completely satisfied - they did exactly what they were supposed to do. They stayed in my ears and they put out great music.

The test I put them through was the same one which I have so frustratingly tested other - hiking Camelback Mountain in Phoenix. It's one just over a mile up and just over a mile down. I weigh about 190 Lbs, so coming down lets just say that is not a soft landing. Every other product I have tried fell out of my ears coming down. Maybe the other products give out better music but it would be impossible to know since none of the stay in your ears enough to hear it with no background noise.

Anyhow, I am a completely satisfied customer and I was blown away by a simple product that does exactly what it is is supposed to do. I will happily send you my collections of Sennhauser ($80), Bose ($50) and assorted other products in return for an extra pair of Snuggbuds in case I lose or break the pair I have.

I play beach volleyball because it is a simple sport ... serve, dig, set, spike - side out. Side out and you win. Snuggsbuds are a sideout.

Regards,

Mike Morgan

PS: The only suggestion that I have is that you make a sport version in AVP black and yellow.___________________________________________________________

Hi,

I purchased a pair of SnuggBuds (the SB-X Chrome edition) for my iPhone at Macworld Expo in Feb. They are fantastic. I think they are better than the buds which come with the Apple iPhone. The SnuggBuds stay in the ear - due to the gel, and I believe the sound quality is equal if not better than Apple's iPhone buds. Furthermore, I think the build quality of the SnuggBuds is superior to the Apple iPhone buds. Speaking from experience, I would buy several pairs of Apple iPhone buds for my iPhone every year and I've had an iPhone since 2007 - the cost adds up!

So what have I got from SnuggBuds. Buds that won't fall out with superior sound quality that won't wear out within months and wont' run me a hundred bucks per year in replacement costs! Yeah!

Thanks

Doug N.___________________________________________________________

"I purchased a pair of snugg buds just before my race. They were more comfortable than any other pair of earphones I have ever tried and their sound was amazing. It really made my race that much easier. I would recommend them to anyone. "

I met you on Friday at the OC Marathon Expo (we talked about the Long Beach and Dana Point bike races). I ended up getting the sports model SnuggBuds. I ran the Marathon this morning and I just wanted to tell you how AWESOME your headphones are! The sound was amazing. They actually staid in place without any hassles. I'm really glad I got them.

Thank you for your prompt service. I really like your product. I'm a DJ and sound quality is top priority to me. When I first listened to your Snuggbuds, I was thoroughly impressed. Big, clear sound and ample bass. Good price, too. I've paid more for less. Thanks for replacing my Snuggbuds, I use them everyday and the earbuds I'm using now sound horrible compared to yours.

I just wanted to say that I have been looking for good sport headphones for a long time. I found your company at a running expo for the LA Marathon and bought a pair of headphones. They lasted longer than any other pair I've had! I just purchased the Mavericks for the Iphone to run with and can't wait to get them. Thanks so much for making these and I hope that you stick around for a long time.

I have been fidgiting with head phones for years, whether it be for the cell phone, psp, portable dvd's, laptops etc. It's about time I came across snuggbuds. Only comment is that these are the best ear buds I have ever purchased. When I first put on the snugg buds, I was blown away. The bass was thumpin' and overall sound quality was extremely clear. I didn't hear any of the outside noise from the crowd. And it's the most comfortable headset I have tried to date. Judging by the material and sound quality, this is going to last me for years. I bought the SB-X (black) which is exactly what I was looking for. Low profile, and comfortable without compromising on sound quality. I'm taking this pair to the snow although I'm pretty sure I'm going to lose them because of jealousy, but I'd be happy to buy another pair for gifts or back ups. I'm curious to try these during rehearsals, since it is really great at blocking out the ambient noise. All of my friends have broken the original headset and paid apple ($50) to replace them, rather than to get a pair of snuggbuds for less. Suckers! Thanks snuggbuds. Question: how do i get stickers.

Your product is outstanding and I have been recommending them to friends and family. Your customer service response is excellent and I hope that you have plans in the future for a dealer in the Temecula/Murrieta area.

Respectfully,

M. Witous ___________________________________________________________

Happy to tell you. I was just about ready to go into an Apple store to replace my iPod's ear phones, when my son - lives in Santa Monica, CA - called me. When I told him where I am and what I am doing he strongly recommended your Snuggbuds. He also said that he bought them on line and that they are the best ear phones he has ever used. I did a 180, walked out of the store, drove home and went on line to order these.

My husband purchased a set of earphones from you today (Sat 5/2/09 in Newport Beach for this Sundays 1/2 marathon). I'm very picky with any earphones I use & I have to admit I was pleasantly surprised with the wonderful sound these earphones had when I listened to my Ipod with them! I'm preparing to purchase a new set of Bose but now am anxious to purchase from you instead. My husband is running tomorrow (Sun) at the 1/2 marathon; you guaranteed he wouldn't have problems running while using these earphones, if so, then I'll purchase a set of my own from you instead. I'm don't know the difference in cost for runners versus someone wanting to purchase online but I wanted you to know that I'm very impressed with the sound from these headphones. I am anxious to find out how they worked for my husband during his run!

Thanks,

Annette___________________________________________________________

Thanks for the great customer service! I do customer care for my company. Anyway, your ear buds are the best I have tried so I will order on line. I think i have weirdly small ears and most headphones pop out.

Marci ___________________________________________________________

Just to let you know, I purchased a pair of the SB-X series at the Great Race Expo and absolutely loved them. Steve thanks for your help in selecting the appropriate series for my workouts. All of you keep up the good work!!!

I was a volunteer at the pasadena marathon expo and was quite pleased when I stoped by the booth of the snuggbuds and was given the opportunity to first try the head phones of your companies product,they were great and I paid the price for them. I do hope to you see your company at other events.

D. Watson ___________________________________________________________

Att. SnuggBuds Customer Care,

I should've sent this reply a while ago. I apologize for the lateness.

I received the replacement earbuds that you sent. Thank you so much! I was expecting to buy a replacement pair at the discounted rate and was pleasantly surprised to receive a replacement in the mail.

I'm a professional musician and have been impressed with the quality of SnuggBudds. Considering the price; the sound quality, comfort and durability is outstanding (cat attacks aside). I've tried various other earbuds: the cheaper ones usually sound terrible, and the more expensive ones sound great, but aren't always comfortable. Plus, I'm less likely to stuff the more pricey headsets in my pocket for fear of damage. I'm definitely going to recommend your product to my fellow musicians.

I bought a Mavericks - Abaco, at the Long Beach Pride booth and need another pair. I normally dislike the type of head-sets that go in your ear because they constantly fall out. Your product is the very first pair I've found that DON'T fall out and are super comfortable. I need to know where to get a pair asap since your web-site says your out of stock.