When an new activity is assigned to a user... they will only see this if they go to activities and look for it... it would be very helpful in speeding up response time if the 'Activity Tab' turned a different colour (RED) and maybe even indicated the number of unread activities assigned to the user.

Before you start working with someone they might want a price offer. The ability to send a price offer would be useful. This could be sent as a pdf attached to email. To make this happen you would need a basic product/service price registry. Then a Price offer/quote section where you select products and edit other terms of the offer.

Another neat way to do this would be to send a link to an online price offer instead of pdf. Then customer could review your offer online and accept it by clicking a "Accept this offer" button. After accepting you would then see in the offer list which offers have been accepted by customers.

Before you start working with someone they might want a price offer. The ability to send a price offer would be useful. This could be sent as a pdf attached to email. To make this happen you would need a basic product/service price registry. Then a Price offer/quote section where you select products and edit other terms of the offer.

Another neat way to do this would be to send a link to an online price offer instead of pdf. Then customer could review your offer online and accept it by clicking a "Accept this offer" button. After accepting you…

The ability to sort contacts in the left Groups tab is nice but what about doing changes in the right side column, I mean when you have to assign a contact to a group/groups and you have to scroll all over the place to find the right ones because they are not organized in the same way as in the left column, or better in the way you need them at this moment in time?

What if there was a way to simply move something to another department? Maybe a "dropbox" folder that simply would delete an email from one department and move it to another when dropped on the "dropbox" folder? This would simply be for emails that might come into owner/admin that they simply want to delete from the "main" department and move them to the other. Essentially this would be the same as forwarding it to the other department and then deleting it from the main department manually I believe.

As the admin, I would like to be able to "assign" email addresses that would poplulate each users "my emails" box. I would like to do this under user setup with checkboxes beside the available email addresses.