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Consumer Finance Protection Bureau (CFPB) representative Jenefer Duane to Speak at League Program

Jenefer Duane has been added to the agenda for the League’s April 15 program, “Preventing, Detecting and Addressing Elder Financial Abuse". Ms. Duane currently serves as the Senior Program Analyst in the CFPB’s Office of Financial Protection for Older Americans and joined the bureau in 2011.

Prior to joining the CFPB, Jenefer was the Founder and CEO of the non-profit Elder Financial Protection Network (EFPN) in San Francisco. Under her leadership, EFPN developed education programs for older adults and family caregivers on preventing, identifying and responding to elder financial exploitation. She also produced award-winning professional training for the financial services industry; law enforcement, social services and other professionals. In 2009, Jenefer was presented with the FDIC Chairman’s Award for excellence and Innovation in Financial Education. In 2004, California Attorney General Bill Lockyer presented Jenefer with the AG’s award for Outstanding Service in Elder Abuse Prevention. Jenefer is actively engaged in the national dissemination of financial education materials for older adults and assisting community stakeholders such as law enforcement, adult protective service agencies and financial institutions with adopting best practices to protect older adults from financial exploitation.

The seminar will be held at the Double Tree Hotel in Milford, MA and the program has been designed to showcase a variety of issues related to the topic of protecting elders - red flags to look for, current scams to be aware of, as well as, an overview of products and services available including, reverse mortgages and a successful volunteer assistance program. Massachusetts specifically has the "Credit Union Reporting Project" which outlines methods for reporting the abuse to an appropriate responder.