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Our Customer Feedback

How would you rate the quality of the goods/work carried out?

How would you rate the level of customer service you received?

How would you rate the value for money?

Overall Rating:

Customer Comments

It is not easy to find competent, polite and tidy tradesmen. Trent PB are one such and we are glad we have found them. We now have new double glazing, a new. garden gate, a wet room suitable for our (lack. of) mobility and new fencing.... thank you Mark. (Reviewed October 2018)

1-Good quality repair carried out. 2-My tenant was happy with the service and the people involved (I am a residential landlord-work was to one of my properties) Summary-This contractor told me what he would do/did what he said he would do/and told me when it was completed. That was perfect for me. I am happy with his work & happy to use him again when I need another repair. Thank you. (Reviewed September 2017)

Good workmanship (Reviewed December 2016)

They transformed my bathroom to a wet room which has made such a huge difference to my independence. They even came back to fit rails alongside my toilet which has really added a great aid for myself so cannot thank them enough. (Reviewed April 2016)

Trent Valley Plumbing were one of several companies who quoted to do work on my bathroom on a schedule of work via my local authority. The initial process of quoting was done quickly and accurately. I decided to offer them the work after seeking the opinion of some friends who work in other areas of the building profession. The work itself, which involved a new non-slip floor, bath, light and extractor fan was carried with the minimum of fuss in a timely fashion. Overall, Trent Valley Plumbing were professional throughout the whole process. (Reviewed December 2015)

I had our understairs cloakroom converted into a WC in September 2015. Trent Valley Plumbing and Building ltd offered a competive price and completed the works quickly and I was very pleased with the results. I would recommend them and would use them again in the future. (Reviewed October 2015)

We've used this company for many years now and never been disappointed in either the work or the workers. Over the years we've had both small and large jobs done in the house - the most recent being a replacement of our aging central heating system (probably installed by Noah!). The work was completed whilst we were away and we had full confidence in the team... the house is now warmer and is cheaper to heat!! Mark Triffitt advised us on a variety of details regarding the work and we're extremely pleased with the new system. The business is reliable and the work of an excellent standard. (Reviewed October 2015)

Efficient, professional work! (Reviewed October 2015)

It really was excellent service. The work carried out was for my father who has vascular dementia.They adapted his bathroom into a wet room and replaced his boiler. Probably not the easiest customer they have had to deal with, but treated him well and respectfully. They were in regular contact with us while carrying out the work keeping us well informed. Really pleased with the high standard of work carried out. (Reviewed September 2015)

They were excellent, very friendly and professional. Nothing was too much for them (Reviewed August 2015)

Excellent service form these guys. Workers very polite, corteous, clean. Nothing was any trouble to them, even when we changed our minds a few times. Cant recommend highly enough (Reviewed July 2015)

Excellent. Prompt and relliable. Good communication (Reviewed May 2015)

Good service, arrived on time, worked cleanly keeping customer informed of progress. Pleased with the refurbishment. (Reviewed May 2015)

I am extremely grateful to Mark of Trent valley plumbing in overseeing the completion of the leaking wetroom.

The final cost was less than they had quoted. The quality of work & the time it took to complete was as agreed on the outset.

Approach to the work was clean with minimum disruption.

It was a great experience to come across a high level of commitment & Proffesionalism.

I wish them every success. (Reviewed March 2015)

Trent Valley Plumbing and Building Ltd, have just finished converting my parents bathroom into an accessible bathroom. They are both highly delighted with the finished results ~ Neither my parents were able to take a bath for some time and the accessible shower is brilliant, they are both loving it. TVPB also converted their pantry into a downstairs loo, which is a very necessary blessing. TVPB's workers were professional, discreet, helpful and a pleasure to do business with. All the staff were very good with my elderly parents, tolerant, cheerful and helpful, even the younger assistants. The work was excellent and to a very good standard and finish. I would highly recommend them. (Reviewed March 2015)

Excellent service. Job started before expected start time and completed quickly. Would definitely recommend and use again. (Reviewed November 2014)