A: Our lead time is normally 2-3 weeks after the order/payment is received. 72-hour and expedited shipment is available for certain items by request only.

Q: How are the bleachers and benches shipped and will I need special equipment to unload?

A: The bleachers and benches are shipped via LTL Freight services. Smaller benches can be shipped via UPS or FedEX. Since you are buying an all aluminum product, all materials can be unloaded by hand. No special equipment is needed.

A: Yes, commercial addresses are significantly less expensive since most commercial addresses have access for Semi-truck LTL loads or turn-around areas.

Q: What is anodized aluminum and why do I need it?

A: Anodizing is a clear coating that is applied immediately after our aluminum planks are extruded that prohibits the aluminum from oxidizing. Mill finish aluminum is constantly oxidizing and produces a black film that will adhere to your skin and clothing. All of the areas of your bench or bleacher that you can touch with your hand will be anodized to provide for a clean surface and prevent staining of your clothing and hands.

Q: How can I avoid ordering a bleacher with guardrailing around the back and sides?

A: The only bleachers we offer without guardrails or aisles are our Low-Rise bleachers (PN: LDLW). The current code you are under requires an aisle and guardrail unless the height of the rear seat is less than 30”. All bleachers above four rows must have a guardrail. Click here to read the code as it pertains to you.

Q: I noticed that some companies sell bleachers that don’t have aisles or multiple footboards, why don’t you offer this type of product?

A: All we do is aluminum bleachers and benches. Over the last couple of years the building codes you are under require vertical aisles and double footboards. Our competitors sell a vast array of products that are not related to bleachers and evidently are not up to speed on what the current code requirements are. Click here to read the code as it pertains to you.

Q: Why is your pricing often lower than your competitors offering a similar product?

A: We think our name, aluminumbleachersdirect.com, tells it all. You are buying direct from the manufacturer and no middle-man commissions are included in your pricing. Bleachers and benches are all we do!!

Q: Can I get color on my bleacher?

A: Yes, we offer powder coating for the riser portion of the bleacher at an additional cost. We strongly do not recommend powder coating seatboards. Powder coating aluminum may not be your best option.

Q: Are your frames bolted or welded together?

A: Our frames are seam welded by AISC Certified welders. Seam welding is a weld that goes all the way round any joint or attachment. All mating parts will be welded on all sides. Most manufacturers weld on one side only to cut down on labor costs, which will reduce the quality of product you are purchasing.

A: You can place your order and pay via credit card through our online store. You may also issue a purchase order and fax to 502-241-1990 (Federal, State and Local organizations), send your order to us along with a check or give us a call for more information. 800-609-1545. Complete your checkout for all of your ordering options. Pre-paid orders can be emailed sales@sightlinesbleachers.com or faxed (502-241-1990) with a check to follow prior to shipment.

Q: The product I am interested in is not listed on your site, who do I call for more information?