Location

Located in the heart of downtown Providence, Rhode Island, this stylish hotel is within walking distance of Historic Federal Hill, Providence Place Mall and Rhode Island Convention Center. Discover attractions with ease from this comfortable and sophisticated Rhode Island hotel. Discover fantastic shopping and entertainment at Providence Place Mall or enjoy a day out at Roger Williams Park Zoo, one of the oldest zoos in the US.

Why Stay Here

Meeting Rooms

Restaurant

Wireless Internet Access

Pool

Business Center

Fitness Center

Resort Details

The Hilton Providence hotel in Providence, Rhode Island is a full-service luxury hotel with 274 beautifully appointed guestrooms. There is a seasonal patio where patrons are invited to dine al fresco and watch the city go by. The Starbucks cafe is the perfect spot so discover a wide variety of coffees.

Accommodation Details

Unwind and relax in a newly designed guest room with convenient and comfortable amenities that will enhance your stay. Large business desks and provided with ergonomic chairs, Wi-Fi and two dual-line telephones with voicemail. Relax on the signature Hilton Serenity Bed with your choice of a king or two double beds. Enjoy an on-demand movie on the 47-inch HDTV. Guest rooms also offer the convenience of an individual cup coffeemaker with complimentary coffee and tea as well as an alarm clock with MP3 outlet.

Restaurants, Lounges & Bars

Shula`s 347, the on-site restaurant presents all day dining with exceptional cuisine.

Meetings & Conventions

Service Acclaimed for the meeting facilities and service tailored to the needs of small groups as well as large conventions, the Hilton Providence hotel makes event planning easy. Providence is the perfect location for the traveling business associate. With over 9,000 square feet of meeting space and state-of-the-art equipment, the Hilton hotel in Providence, RI is the perfect place for any type of business meeting from 4 to 400 people. If it`s a social gathering or wedding you are planning, they will assist you in planning all the important events surrounding your special event.

AMENITIES:

Business Center

Conference Rooms

Restaurant

Swimming Pool

Wireless Internet

Wireless Internet Access

(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

TripAdvisor Traveler Rating

Based on 1054 reviews
0

+ Write A Review

Write a Review

Rate this hotel and add any comments you may want to share with other travelers like yourself.

First Name

Booking ID

City

State

Email Address

Review Title (e.g. "My trip to Cancun")

Comments

Overall Experience (required)

(poor)

1

1

2

2

3

3

4

4

5

5

(excellent)

Quality (required)

(poor)

1

1

2

2

3

3

4

4

5

5

(excellent)

Value (required)

(poor)

1

1

2

2

3

3

4

4

5

5

(excellent)

Cleanliness (required)

(poor)

1

1

2

2

3

3

4

4

5

5

(excellent)

Staff Efficiency (required)

(poor)

1

1

2

2

3

3

4

4

5

5

(excellent)

Staff Friendliness (required)

(poor)

1

1

2

2

3

3

4

4

5

5

(excellent)

Would you recommend to a friend? (required)

No

No

Yes

Yes

This feature of the BookIt.com website exists for you, our Guests.
Please use discretion and post honest and fair assessments of hotels and resorts in the spirit of
community and assisting other BookIt.com Guests make the best choice for their vacation or hotel needs.
BookIt.com reserves the right to reject, censor, or edit Guest reviews where necessary.

Be the first person to review this property!

Hilton ProvidenceJWu Graduation

cheryl1959
from Grantham, New Hampshire

Submitted on 22-05-2016

I don't think hotel staff could be more friendly or helpful. From the time we checked in until the time we left, we were well taken care of by the staff.
JWU holds their graduation right next door at The Dunkin Donuts Center making this the perfect place to stay. Federal Hill is a short walk or drive away. Providence Place Mall is close by.
Rooms were clean and relatively quiet , although be sure to request a room away from the ice machine. There is a daily fee for parking. Valet staff were v...
I don't think hotel staff could be more friendly or helpful. From the time we checked in until the time we left, we were well taken care of by the staff.
JWU holds their graduation right next door at The Dunkin Donuts Center making this the perfect place to stay. Federal Hill is a short walk or drive away. Providence Place Mall is close by.
Rooms were clean and relatively quiet , although be sure to request a room away from the ice machine. There is a daily fee for parking. Valet staff were very nice, even running out to my car to get a pair of shoes I needed.
We made our reservations last summer because graduation time is busy in Providence. Shula's Restaurant had an adequate breakfast buffet, again with friendly staff who actually waited on us and wanted to please. Dinner at Shula's was an epic fail. The steaks were poorly seasoned, the wait staff was too new. My sister has a food allergy and they still brought dessert that had strawberries as a garnish. We shooed them away.
Definitely stay at The Hilton - forgot to mention the awesome pillows and bedding . Avoid Shula's for dinner. Providence is a foodie city with plenty of options.
Read more

Hilton ProvidenceGreat Location

nymom1966
from New York City, New York

Submitted on 23-05-2016

We stayed here to be near the Dunkin' Donuts Center for a college graduation. The staff was very friendly and accommodating. The rooms are comfortable and clean. Nice city view from the higher floors (ask for city view). They are conveniently located right next door to the Dunkin Donuts center, so if you have a function to go to, I'd recommend staying here. It is also down the street from all the restaurants in Federal Hill and a comfortable walk to the downtown area. Rooms have coffee maker; t...
We stayed here to be near the Dunkin' Donuts Center for a college graduation. The staff was very friendly and accommodating. The rooms are comfortable and clean. Nice city view from the higher floors (ask for city view). They are conveniently located right next door to the Dunkin Donuts center, so if you have a function to go to, I'd recommend staying here. It is also down the street from all the restaurants in Federal Hill and a comfortable walk to the downtown area. Rooms have coffee maker; they offer complimentary cookies and flavored water in lobby, there is a restaurant, indoor pool and gym. Overall, great weekend stay, have no negative things to say.
Read more

Hilton ProvidenceGraduation

gyo278
from San Dimas, California

Submitted on 23-05-2016

Great place to stay for graduation. Very convenient and very close to the Dunkin center.Breakfast and amenities are good.the Dunkin center. Pool is cool and amenities are good. Only complaint is that after graduation, we called asked one of the valet guy for a taxi,he put us in a van which isnt a taxi and we ended up getting extremely ripped off because there was no meter in the van.

Hilton ProvidenceEpitome of a Home away from Home

jdlc2016
from New York City, New York

Submitted on 23-05-2016

The staff at the Hilton are all so pleasant and add a great value to the experience. I met a lovely young woman by the name of Rachel, who was such a sweetheart. She took care of my questions and concerns with such class that it made me comfortable to approach her more than once. I also had the chance to meet some managerial staff which handled large numbers of guests from the graduation while still being able to attend to others like myself. This place exemplifies a great standard for hotels. T...
The staff at the Hilton are all so pleasant and add a great value to the experience. I met a lovely young woman by the name of Rachel, who was such a sweetheart. She took care of my questions and concerns with such class that it made me comfortable to approach her more than once. I also had the chance to meet some managerial staff which handled large numbers of guests from the graduation while still being able to attend to others like myself. This place exemplifies a great standard for hotels. This is my top choice in the city of Providence and will choose it every time.
Read more

Hilton ProvidenceMeh

Jason G
from Cincinnati, United States

Submitted on 25-05-2016

Parking spaces were small. Lobby was unimpressive. Restaurant in hotel could be better. Room was old, small and worn out. Service was good (valet and front desk). Good location - close to Federal Hill.

Hilton ProvidenceA bit tired but good value for money.

MarkIndonesia
from Indonesia

Submitted on 29-05-2016

We stayed for three nights in a large comfortable room. The staff were solid and the room was quiet. It's a great location if you are visiting the conference centre but it's a fair walk to downtown and or Brown or RISD campuses.
The hotel needs updating; however, the current price is pretty competitive given the large rooms and good staff.
I'd stay there again.

Hilton ProvidenceExcellent Service!

celopez22
from Miami, Florida

Submitted on 30-05-2016

My husband and I stayed here for two nights while attending a graduation at Brown University. The hotel is just a few minutes away from the university by car. We rented a car but there were taxis readily available in front of the hotel. There is a big mall and many restaurants within walking distance of the hotel. The service was excellent - especially the front desk staff and parking attendants were very helpful and friendly! My only feedback is that our room on the 12th floor was a little nois...
My husband and I stayed here for two nights while attending a graduation at Brown University. The hotel is just a few minutes away from the university by car. We rented a car but there were taxis readily available in front of the hotel. There is a big mall and many restaurants within walking distance of the hotel. The service was excellent - especially the front desk staff and parking attendants were very helpful and friendly! My only feedback is that our room on the 12th floor was a little noisy at times but I would definitely recommend!
Read more

Hilton ProvidenceGood choice for College Graduation

Globe2
from Chicago

Submitted on 03-06-2016

We rented a couple rooms for our middle daughter's college graduation for the family - and we loved this hotel. It was a perfect location in downtown Providence, as it was quick walk to the graduation venue. There are several features to the hotel, which we didn't use, because it was a quick weekend - but the hotel has a gym & pool - and free wifi, which everyone liked.
It was very close to the Dunkin' Donuts Center, where the graduation took place, and we went out for a late seafood lunch af...
We rented a couple rooms for our middle daughter's college graduation for the family - and we loved this hotel. It was a perfect location in downtown Providence, as it was quick walk to the graduation venue. There are several features to the hotel, which we didn't use, because it was a quick weekend - but the hotel has a gym & pool - and free wifi, which everyone liked.
It was very close to the Dunkin' Donuts Center, where the graduation took place, and we went out for a late seafood lunch afterwards, then brought two of the kids to the airport to fly home. It's a pretty hotel with nice rooms, comfortable beds & spacious bathrooms.
Read more

Stayed at the Hilton in Providence for a quick summer getaway with my life. The staff makes you feel right at home! I checked in around 4pm and my room was clean, efficient with a great city view of Providence. Mitch and Sinjin at the desk were great giving me and my wife idea's of things to do in the area as well as directing us to federal hill where all the great restaurants are. The next time I am in Providence I will be sure to stay at this wonderful hotel.

Hilton ProvidenceVery Accommodating !

itsmebeezer
from Albany, New York

Submitted on 06-06-2016

we traveled from NY to see Cirque Du Soleil and the Hilton was right next door to where we needed to be. The staff was above and beyond accommodating. They gave us maps and suggestions of where we should go and being out of towners, it helped a lot ! I would recommend this place to others !

Hilton ProvidenceFirst visit to Rhode Island

Donna G
from Austin, Texas

Submitted on 15-06-2016

On our tour to Rhode Island this Hilton Hotel was conveniently centered in town for food, sight seeing, and for shopping. The breakfast buffet in the hotel was excellent as well as the front desk being very accommodating.

Hilton ProvidenceNot a good experience

Rebecca S
from Chesterfield, United States

Submitted on 15-06-2016

Was led to believe the beds were queen beds. The beds were barely full sized and the room was TINY. Hardly room to move around the beds when luggage is out of closet. NOT a good hotel for more than a one night stay. I would not stay here again.

Hilton ProvidenceDecent Hotel, Poor Service

Mkachur
from Boston, Massachusetts

Submitted on 18-06-2016

Quality of the hotel was ok and the room was nice. Service was spotty at the front desk and it seemed like they were in training. You need to pay for parking as well which is ridiculous as well as pay for wifi. Probably won't be going back here anytime soon.

Hilton ProvidenceHilton

choeler
from Jackson, Wyoming

Submitted on 21-06-2016

Check -in was wonderful. However a few things not up to par for a Hilton. The air was not working properly and it was very warm and muggy. Also, from the moment we checked in the room it smelled of cigarette smoke very bad. I thought it was me until my husband mentioned it the next day. Also, at other Hiltons, there was a "goody bag" on arrival as well as a little muffin, water and piece of fruit you can grab on the go every morning. One other thing I notice was that there was no water or drink ...
Check -in was wonderful. However a few things not up to par for a Hilton. The air was not working properly and it was very warm and muggy. Also, from the moment we checked in the room it smelled of cigarette smoke very bad. I thought it was me until my husband mentioned it the next day. Also, at other Hiltons, there was a "goody bag" on arrival as well as a little muffin, water and piece of fruit you can grab on the go every morning. One other thing I notice was that there was no water or drink dispenser available in the lobby. I have never been to Hilton that didn't at least have a refreshing glass of water at arrival. No coffee available either, Starbucks around the corner for $4.00 a cup. My daughter was competing all weekend, so we were running in and out all day, so I didn't have time to talk to the front desk about our concerns.
Read more

Hilton ProvidenceGreat hotel for conventions and Arena events

Jon L
from Grayslake, Illinois

Submitted on 27-06-2016

I loved the Hilton Downtown Providence. Super service and really clean. Good restaurant onsite -Shulas 347- and a Starbucks at street level. Full service restaurant was a little pricey for breakfast buffet-$21.00.But dinner selection was very good.
Located right near the Dunkin Donuts center, I could walk to convention everyday. The hotel held my shipments for my arrival. Managers Happy Hour on Thursday Eve with free softdrinks, wine and beer and hot hors d'veurs. Walking distance to Trinit...
I loved the Hilton Downtown Providence. Super service and really clean. Good restaurant onsite -Shulas 347- and a Starbucks at street level. Full service restaurant was a little pricey for breakfast buffet-$21.00.But dinner selection was very good.
Located right near the Dunkin Donuts center, I could walk to convention everyday. The hotel held my shipments for my arrival. Managers Happy Hour on Thursday Eve with free softdrinks, wine and beer and hot hors d'veurs. Walking distance to Trinity Brewpub and some other dinner and drinking spots.
Internet was OK not great. But TV channel selections as outstanding.
Read more

Hilton ProvidencePerfect location

Bambouy
from Boston

Submitted on 27-06-2016

We went for short weekend trip. Easy walk to Federal Hill and Fire light actives. Front desk super friendly and knowledgable. Rooms standard city size very clean. Also close to the mall and performance arts center. Shula's restaurant onsite. Excellent steak house. Park your car and the city is at you foot steps .

Hilton ProvidenceModern Hotel in a Good Location with Very Friendly Staff

559ThomasD
from Nuremberg, Germany

Submitted on 28-06-2016

The Hilton Providence was a positive surprise in every way, but in particular in the friendliness of its team members. Upon our arrival we were asked which room type we would like (high floor, low floor, proximity to the lifts, etc.) and were given directions and some good advise for the area. Upon check out everything was sorted out quickly and an exit card out of the parking lot for our car was handed to us before we could even say 'Jack Robinson' or ask about it.
The room itself is comfortabl...
The Hilton Providence was a positive surprise in every way, but in particular in the friendliness of its team members. Upon our arrival we were asked which room type we would like (high floor, low floor, proximity to the lifts, etc.) and were given directions and some good advise for the area. Upon check out everything was sorted out quickly and an exit card out of the parking lot for our car was handed to us before we could even say 'Jack Robinson' or ask about it.
The room itself is comfortable, big and modern with excellent sound proofing. So, despite the fact that the hotel sits on a major traffic artery, we didn't hear a thing.
Read more

I stayed at the Hilton in Providence I was welcome by Laura which is really nice and extremely helpful. I went for my daughter graduation. I stay in room 902 the staff were really friendly. I forgot my daughters iPad & the housekeeping manager was great for tracking it down. Raymond Guzman found the missing iPad and sent it back to me nice and safe.
Great people, great food great!! ð???

Hilton ProvidenceExcellent

Jennifer Q
from Boston, Massachusetts

Submitted on 06-07-2016

Front desk staff was very friendly and helpful. I arrived a little earlier than check-in and they were able to accommodate my family to a room right away. The Housekeeping staff was excellent! I will be booking again next year.

Hilton ProvidenceCan't wait to come back!!

Christina N
from

Submitted on 06-07-2016

First time staying at the Hilton Providence and I would say I would come back again! The staff was friendly and the room was very clean! Don's Shula's restaurant inside of there was to die for!!! One of the staff from the front desk Mitch was so helpful and pleasant to speak to. He made sure to ask me how my stay was during check out and he made sure he answered all my questions even though I repeated some. Haha. He was very patient and polite. I would recommend this hotel to anybody!

Hilton ProvidenceClean and good value

R1362PTmark
from Bergenfield, New Jersey

Submitted on 12-07-2016

This hotel location is a skip off of 95 which makes accessing it easy. There's a Shula's restaurant and Starbucks on the premises. Room was very clean, bed was comfortable but my bed had postage stamp sized pillows which for a king bed owner kept me tossing and turning all night. All else was fine here.

I selected this hotel only because the seminar I was attending was being held there, and I wanted the convenience of sleeping there. Pulling up, it is a rather plain looking rectangle near the interstate. Maybe it was because of my low expectations, but I was impressed at how nice this place really is.
They do offer valet parking for a few dollars more than self parking, and they get your car super fast, day or night. I rarely use valet, so it was a nice treat.
Check-in was fast and eas...
I selected this hotel only because the seminar I was attending was being held there, and I wanted the convenience of sleeping there. Pulling up, it is a rather plain looking rectangle near the interstate. Maybe it was because of my low expectations, but I was impressed at how nice this place really is.
They do offer valet parking for a few dollars more than self parking, and they get your car super fast, day or night. I rarely use valet, so it was a nice treat.
Check-in was fast and easy. They had me on my way to my room in under five minutes. And they were all very friendly.
The room layout was a little weird, but nothing too strange. There was a partial wall under the window that I was able to put my suitcase on and it became my changing area, which was away from the traffic areas. The bed was very comfortable and the TV had lots of good channels. I wish I had requested some foam pillows. I detest the down ones, but made due. I cannot say for sure if they have them. If they don't they should.
The best feature was the bathroom. My number one problem with hotels is that the bathroom are always a bit questionable. Not in this case. Clean, even in the grout and corners. Shower pressure was perfect, good temperature control, and enough room to move around. Not sure why there isn't a fan to vent, so maybe in a few years, they may have a mold issue.
They offer room service, which I did not partake, but the restaurant, which I did eat at for lunch was really good.
I did order a pizza for delivery, and the delivery guy was able to bring it to my room. A lot of hotels make you come down to get your food, which is a bit of a hassle.
Check -out took less time than check in and the receipt was in my email box before I hit the state line.
So, don't let the simple look of the exterior sway you from staying here. It is a high quality place with good food, good service, and great staff.
Read more

Hilton ProvidenceDecent location, VERY friendly staff, average stay

C B
from Prague

Submitted on 13-07-2016

Stayed with my family for one night. Looked for a safe, central location in the city (close to Little Italy). Went with a brand our family uses and trusts. The hotel staff is great and helpful. Location is good for walking throughout, lots of great close restaurant. The hotel is due for a bit of an update and really needs to check the A/C system. Our room never fell below 72 which was somewhat uncomfortable to sleep. Additionally, the pool (part of reason we selected the hotel) was murky (did no...
Stayed with my family for one night. Looked for a safe, central location in the city (close to Little Italy). Went with a brand our family uses and trusts. The hotel staff is great and helpful. Location is good for walking throughout, lots of great close restaurant. The hotel is due for a bit of an update and really needs to check the A/C system. Our room never fell below 72 which was somewhat uncomfortable to sleep. Additionally, the pool (part of reason we selected the hotel) was murky (did not use it). All good though, would likely consider again.
Read more

Hilton ProvidenceGreat hotel

Greg H
from Boston, Massachusetts

Submitted on 13-07-2016

Great location for downtown attractions and restaurants. A quick walk to Federal Hill, mall etc. There are a lot of great places to eat within walking distance. Also last minute deal was fantastic. Hotel breakfast was a pretty good for $20.

Hilton ProvidenceAmazing weekend getaway

Christie728
from Bay Shore, New York

Submitted on 13-07-2016

The Hilton in providence is a excellent hotel. Rooms were spacious abd extremely clean. The staff were helpful, friendly and very welcoming. I would def recommend this hotel to stay in if in the providence Rhode Island area.

Hilton ProvidenceGreat location and ver accommodating!

Amy H
from

Submitted on 14-07-2016

I stayed with my daughter for a dance competition. They gave us the group rate even though we booked it last minute and they let us extend our time with a late check out. Room was clean and AC worked great! Would stay here again- super close to federal hill!

Hilton Providencenot impressed

Julie T
from Bartonsville

Submitted on 14-07-2016

Was disappointed there was no room refrigerator,. The desk/dresser was too big for the room and took up a lot of space - redecorate please. No too happy with the pay parking. Breakfast was okay. No bathroom fan - it was a steam room after a shower and after the shower the wood on the cabinets looked moldy.

Hilton ProvidenceVery good choice near convention center

ConnecticutPalacefan
from connecticut, US

Submitted on 18-07-2016

We were in Providence for an event in the convention center and stayed in this hotel for 3 nights. The hotel is 2 minutes walking distance to the convention center. The rooms are a bit on smaller side, but excellent service by all staff and very good breakfast in the restaurant on-site meant we had no regrets. The first two nights were crowded with several weddings, but the rooms were still quiet.
Parking cost at $25 or more is steep, but I think all downtown hotels in Providence charge somethi...
We were in Providence for an event in the convention center and stayed in this hotel for 3 nights. The hotel is 2 minutes walking distance to the convention center. The rooms are a bit on smaller side, but excellent service by all staff and very good breakfast in the restaurant on-site meant we had no regrets. The first two nights were crowded with several weddings, but the rooms were still quiet.
Parking cost at $25 or more is steep, but I think all downtown hotels in Providence charge something similar.
While the location, service, and breakfast were all excellent, for a leisure vacation I will probably consider another hotel where rooms are nicer.
Read more

Hilton ProvidenceDated, too pricey

Keith C
from Rochester, NY, United States

Submitted on 19-07-2016

Definitely not worth the money paid; Hilton hotels (not Hilton-family hotels) may have been the high-end at one time, but now......eh. I can go to a Hampton Inn for less money, not be bothered by the luggage guy who only wants a tip, have coffee in the lobby (decent coffee at that!), an updated room with a fridge, etc, etc. I am a Hilton Diamond member, no room upgrade given (hotel appeared generally empty). Plus, the "service" at the restaurant at breakfast was non-existent, and we were the o...
Definitely not worth the money paid; Hilton hotels (not Hilton-family hotels) may have been the high-end at one time, but now......eh. I can go to a Hampton Inn for less money, not be bothered by the luggage guy who only wants a tip, have coffee in the lobby (decent coffee at that!), an updated room with a fridge, etc, etc. I am a Hilton Diamond member, no room upgrade given (hotel appeared generally empty). Plus, the "service" at the restaurant at breakfast was non-existent, and we were the only people in there! Been to this location twice (first time, pool closed with no notification prior), will choose elsewhere for any subsequent visits to the area.
Read more

Hilton ProvidenceNoisy and dated, but great staff who do their best

camillak657
from Westport, Connecticut

Submitted on 20-07-2016

Stayed 2 weekend nights in July for son's lacrosse tournament. Staff are friendly and helpful. Rooms are clean, comfortable but quite dated. Beds comfortable but couldn't sleep a wink because of noise of traffic outside and guests up and down the hallways inside. All pillows too soft. Lots of hidden costs that start to get annoying: $25 to park overnight, and the complimentary wifi is no good for streaming so have to pay up to get better wifi, Cost of rollaway bed is another $20. I don't eat por...
Stayed 2 weekend nights in July for son's lacrosse tournament. Staff are friendly and helpful. Rooms are clean, comfortable but quite dated. Beds comfortable but couldn't sleep a wink because of noise of traffic outside and guests up and down the hallways inside. All pillows too soft. Lots of hidden costs that start to get annoying: $25 to park overnight, and the complimentary wifi is no good for streaming so have to pay up to get better wifi, Cost of rollaway bed is another $20. I don't eat pork or eggs, And not many other choices on the breakfast menu, unless you want buffet at $20, and all I wanted was some oatmeal with fruit. Pool is tiny and has limited seating - not enjoyable. One elevator was broken, which translated to long waits in the lobby.
Read more

Hilton ProvidenceNice hotel excellent location

TRIPSTER077
from Modesto, California

Submitted on 20-07-2016

I stayed here for 3 nights in June. This hotel is so centrally located. Just a 15 minute walk to the mall. There are many eateries very close. A quick 10-15 minute walk over the bridge to Federal Hill where there are many excellent Italian restaurants.
The room was well appointed. Unfortunately the view was of the roof across the street, but I wasn't in the room that much.
Very good buffet breakfast that included eggs cooked to order.
I would gladly stay here again.

Hilton ProvidenceGreat Choice for Families

catherinebB6000JW
from

Submitted on 20-07-2016

We stayed one night with three kids and three adults in adjoining rooms, each with 2 double beds. The front desk managed to find the adjoining rooms when we checked in even though they were not booked that way. The beds were super comfortable, many towels in each room. The pool is large for an indoor, mainly 3 feet with a small 5 foot area and separate hot tub area. Breakfast was plentiful and cheap.

Hilton ProvidenceGreat Hotel

507tony
from New Jersey

Submitted on 22-07-2016

The service is beyond excellence. The front desk were willing to help all the time the service par excellence. The managers were great they made you feel at home and I was sad to leave a home away from home from the bellhops to the restaurant to the gym all was great cannot ask for a better place felt heavenly highly recommend it

Hilton ProvidenceGreat service all around. Specially front desk

pedmac2000
from Austin, Texas

Submitted on 24-07-2016

I was tired from a long business trip
And was looking for a good restaurants and places to visit so I could get my mind off work.
The front desk attendant Juan was very helpful in making me feel at home and helping pick out some great spots .
I was able to do. Exactly what I wanted He smiled and helped me with all my enquiries
Will be coming back for sure
P

Hilton ProvidenceGreat value. Great visit

ML0716
from Avon, Connecticut

Submitted on 24-07-2016

Had a great weekend in Hilton Providence. Staff are friendly and helpful; the hotels location is the best, in walking distance to local restaurants and downtown shopping. Had a ball! Will definitely return. And what a city Providence is: clean, smart, safe and beautiful! There are first class restaurants and shopping.

Hilton ProvidenceHilton newbie

melissareep
from Concord, New Hampshire

Submitted on 24-07-2016

The only thing missing was a refrigerator. They charge extra for that. Nice convenient location for using the conference center.
My son enjoyed the pool.
Our breakfast was good but not enough staff at the omelet and waffle station. Over 30 minute wait so I never received either

Hilton ProvidenceGreat service, room just ok

sprinkles69
from

Submitted on 24-07-2016

We booked our room last minute through Trip Advisor and the process was easy and seamless. When we checked in with Juan at the front desk who went above and beyond for us. The room was small, comfortable, but had no refrigerator and the A/C was weak. We stayed on what was probably the hottest night of the summer and we were warm in the room. This has more to do with the age of the building than anything. Added fees for parking and wifi dropped a star from my review. Overall, staff is great, hote...
We booked our room last minute through Trip Advisor and the process was easy and seamless. When we checked in with Juan at the front desk who went above and beyond for us. The room was small, comfortable, but had no refrigerator and the A/C was weak. We stayed on what was probably the hottest night of the summer and we were warm in the room. This has more to do with the age of the building than anything. Added fees for parking and wifi dropped a star from my review. Overall, staff is great, hotel is average but satisfactory enough for our one night in Providence.
Read more

Hilton ProvidenceGreat location

parrots2
from Long Island, NY

Submitted on 25-07-2016

Only stayed one night, but, it was the perfect location. Walking distance to convention center, Dunkin Donuts arena and Riverwalk. Double beds are small, narrower than usual. Try to get queen or king, unless not sharing.

Hilton ProvidenceCar hit in Parking Garage

americantraveler1487
from New York City, New York

Submitted on 26-07-2016

We chose this hotel because I am a Hilton HHonors member, and the location of the hotel is near the convention center. You still have to drive to get to Federal Hill area, however Downtown is reachable if you don't mind a moderately far walk. We had a nice stay at the hotel, with our only real complaint being that the hallway on our floor smelled of cigarette smoke. (No smoke smell in the actual hotel room, so it wasn't a huge deal.) What was a big deal was that our car was hit and damaged in th...
We chose this hotel because I am a Hilton HHonors member, and the location of the hotel is near the convention center. You still have to drive to get to Federal Hill area, however Downtown is reachable if you don't mind a moderately far walk. We had a nice stay at the hotel, with our only real complaint being that the hallway on our floor smelled of cigarette smoke. (No smoke smell in the actual hotel room, so it wasn't a huge deal.) What was a big deal was that our car was hit and damaged in the hotel's parking garage. It's also a problem that the Hilton does not care enough to have security cameras. (The parking garage does not have stairs/elevator and requires that you walk along the levels along the slanted aisles where the cars drive to get to an exit. God forbid anyone get hurt or attacked in the hotel's garage and there are no cameras.) I would not recommend parking at this hotel. The reason we parked at the hotel rather than at another garage in the area is because of the sense of security that comes with parking at the Hilton hotel garage. Be aware that if someone hits and damages your car, the hotel staff plainly tells you that you've parked at your own risk. Not the greatest treatment of a loyal member who just a few months ago spent $500/night at a Hilton at another location.
Read more

Hilton ProvidenceGreat place to stay

Ellen B
from North Miami, Florida

Submitted on 27-07-2016

Location is walking distance to convention center and restaurants. Was able to attend the water fire event downtown which was great fun! Rooms were comfortable and clean. Staff was quite friendly and very helpful. Ubers to airport were easily accessible.

Hilton ProvidenceBest location

etracey2016
from Pawtucket, Rhode Island

Submitted on 27-07-2016

this hotel is centrally located and is 2 minute walk from Federal Hill and a 5 minute walk to Kennedy Plaza which offers access to local transportation. What a perfect hotel to stay at when visiting for WaterFire in the city!

Hilton ProvidenceOutstanding service and great staff

Johnny S
from

Submitted on 28-07-2016

My experience at the Hilton was phenomenal. All the staff members are very friendly, kind, and sociable. The front desk supervisor Mitch, went above and beyond to make sure our stay was as pleasant as can be. He's very knowledgeable of the local area and suggested plenty of activities for our little getaway. Definitely a great place to stay, and is within walking distance to a wide variety of restaurants.

Hilton ProvidenceGreat hotel

Evan G
from New York, United States

Submitted on 28-07-2016

Always love coming to the Biltmore in Providence. Great staff, great location and the most comfortable beds ever. Historic building, with today's comforts. For business or for pleasure the Biltmore never disappoints.

Our family stayed at the Hilton Providence in July 2016 for one of my son's lacrosse tournaments. The hotel was very easy to find, with easy access on and off I-95 and walking distance to the Federal Hill area of Providence with great restaurants nearby. With 5 of us in two rooms, I would say the rooms are a decent size with extra space to spread out and were clean. The staff was very friendly and professional. They were very accommodating as we celebrated my youngest son's birthday in the l...
Our family stayed at the Hilton Providence in July 2016 for one of my son's lacrosse tournaments. The hotel was very easy to find, with easy access on and off I-95 and walking distance to the Federal Hill area of Providence with great restaurants nearby. With 5 of us in two rooms, I would say the rooms are a decent size with extra space to spread out and were clean. The staff was very friendly and professional. They were very accommodating as we celebrated my youngest son's birthday in the lobby sitting area with family and friends.
The only negatives about our stay: the pool is very small. We had a handful of kids swimming and it seemed like a of kids in the pool. There is also a $25 daily parking fee for using the hotel garage. Your best bet is to splurge for the valet and pay $28 a day. You can call ahead for your car to be waiting for you.
Read more

Hilton ProvidencePerfect for WaterFire

Anton G
from New York City, New York

Submitted on 30-07-2016

This Hilton is perfectly located if you are looking for a place to stay during one of the WaterFire weekends! It is literally seconds away from the highway and you can easily walk everywhere! The staff is very friendly and helpful.
This is how I rate a hotel: every hotel gets *** when I enter the building. From here it can earn stars (location, fast and reliable internet, very nice rooms, very helpful staff, view, etc.) or loose stars (bad room, not clean, slow or unreliable internet, etc.)

Hilton ProvidenceNice, basic hotel in central location.

KrisCVt
from Boston, Massachusetts

Submitted on 31-07-2016

We booked a last-minute room to escape for a night and hit some local restaurants. This is a nice, clean hotel. Front desk staff is friendly and accommodating. The valet is convenient ($28 versus 25 if you park yourself) and the workers were very professional. Our room was clean, basic, and had a surprisingly nice view of the Providence skyline. No mini fridge; unfortunate if you want to keep some waters or sodas in the room. Bed and linens were comfortable- and lots of pillows which is always a...
We booked a last-minute room to escape for a night and hit some local restaurants. This is a nice, clean hotel. Front desk staff is friendly and accommodating. The valet is convenient ($28 versus 25 if you park yourself) and the workers were very professional. Our room was clean, basic, and had a surprisingly nice view of the Providence skyline. No mini fridge; unfortunate if you want to keep some waters or sodas in the room. Bed and linens were comfortable- and lots of pillows which is always appreciated. Good quality bath products in the bathroom, but I didn't use them. Little things needed to be fixed- the faucet in the bathroom was broken, and the shower dripped even when off, and the AC never seemed to get the room very cold, despite being put on high. Not a big deal, but attention to detail is important sometimes. Central location to many things to do- we walked everywhere. Starbucks around the corner was clutch come the following morning. Room price a little high for what the hotel is- but if you need a place within walking distance to numerous Prov destinations- this is a good option.
Read more

Hilton ProvidenceTremendous service, decent place, overpriced food

rafeoffer
from London, United Kingdom

Submitted on 01-08-2016

People at the front desk make or break your stay, anywhere. And this was hotel business at its finest. Upbeat and patient, helpful. As important as price and your room quality. They nailed it.
As it's a Hilton, it's pricey - especially the decent food - way overpriced. So eat somewhere else and enjoy the location and friendly staff.

Hilton ProvidenceNice Hotel

Casey M
from

Submitted on 02-08-2016

I stayed here for a business conference so I cannot speak to pricing, Staff was okay, the front desk employees were not very friendly overall. The room was very nice and comfortable, and honestly had one of the most comfortable beds I have slept in, personally. Service during our conference was very good, in regards to the catering. The parking garage is a bit silly - if you go lower than the level below the area reserved for valet, you will find yourself walking up the parking garage to enter t...
I stayed here for a business conference so I cannot speak to pricing, Staff was okay, the front desk employees were not very friendly overall. The room was very nice and comfortable, and honestly had one of the most comfortable beds I have slept in, personally. Service during our conference was very good, in regards to the catering. The parking garage is a bit silly - if you go lower than the level below the area reserved for valet, you will find yourself walking up the parking garage to enter the hotel.
Read more

Hilton ProvidenceGreat Stay at the Hilton

JLStrong83
from Connecticut

Submitted on 04-08-2016

We stayed at the Hilton Providence for a quick one night stay while we were in the area to see the "Waterfire" event and to visit some local colleges. We booked last minute the day of, and received a great rate with our AAA discount. They have ample parking, and you can self park or valet. The self park was cheaper, so we opted for that. Check in was easy, and we were given a room on the 6th floor, room 601. It was the last room in the hallway, which we liked with two toddlers who may sometimes ...
We stayed at the Hilton Providence for a quick one night stay while we were in the area to see the "Waterfire" event and to visit some local colleges. We booked last minute the day of, and received a great rate with our AAA discount. They have ample parking, and you can self park or valet. The self park was cheaper, so we opted for that. Check in was easy, and we were given a room on the 6th floor, room 601. It was the last room in the hallway, which we liked with two toddlers who may sometimes get noisy. The room was located next to some type of utility closet, which I thought was going to be noisy in the morning, but we didn't hear a peep. The hotel room was decently sized, clean, and the beds were comfy. We were a little disappointed that we had two full size beds, instead of two queen beds, but overall not a big deal. We picked the hotel because it was in walking distance to downtown. It was probably a ten minute or less walk to get to the mall and to the water fire event. It was an easy and safe walk, even with two kids in strollers. I did not go to the pool, but my husband and daughter did, and returned back immediately because they said the water was too cold for swimming. Overall it was a great and convenient stay, and we would recommend this hotel for future stays.
Read more

Hilton ProvidencePleasant stay

josiegrammer
from New York City, New York

Submitted on 08-08-2016

Only stayed here one night. Our room was quiet and comfortable. The restaurant served a nice breakfast. Front desk and valet staff were helpful and pleasant. Hotel is in a good location downtown. The last quick trip I took to Providence I stayed at the Omni (which is more $$) but I would definitely stay at this Hilton again if in the area.

Hilton ProvidencePretty nice hotel

Tina H
from

Submitted on 10-08-2016

The hotel has all the basic needs and that was fine for me since I was only staying for a night. The location was very convenient since it was right next to the mall and various restaurants to eat at. Friendly staff, my room wasn't ready at 3:00 check in time, so Mitch gave me breakfast as a thank you for being patient. Which was great! When I come back to Providence I know where I'm staying.

Hilton ProvidenceExcellent Hotel Choice for my Bachelorette Party

Alicia S
from

Submitted on 10-08-2016

I stayed at the Hilton Providence with some friends for my bachelorette party a couple of weeks ago. I usually do not write reviews, but this hotel has some amazing staff members that deserve to be mentioned. The valet guy Jeremy was fantastic - he knew us from the second we pulled up and took great care of our luggage and our cars. Juan at the front desk was also great; my Maid of Honor brought him some items to place in the room for my arrival and he not only set it up, he sent up a bottle of ...
I stayed at the Hilton Providence with some friends for my bachelorette party a couple of weeks ago. I usually do not write reviews, but this hotel has some amazing staff members that deserve to be mentioned. The valet guy Jeremy was fantastic - he knew us from the second we pulled up and took great care of our luggage and our cars. Juan at the front desk was also great; my Maid of Honor brought him some items to place in the room for my arrival and he not only set it up, he sent up a bottle of champagne and a cheese platter to the room! I am a Hilton employee myself, so it was east to spot all the extra touches that the staff put in and it was truly appreciated. We felt like royalty! Will stay again if we are back in the area.
Read more

Hilton ProvidenceProvidence Hilton worked out well

dianebZ6461DB
from Huntington, New York

Submitted on 10-08-2016

During a college visit trip to Providence RI this past week we had a pleasant stay at the Hilton thanks to Hilton Honors rewards. Definitely worth enrolling in for free. We were given the top floor (24) because of being a rewards member. Awesome view! Extremely friendly staff, valet parking (so worth it) and a very good restaurant -Shula's - made for a comfortable stay close to the colleges. I would suggest to the Hilton they make some renovations. The hotel shows a bit of wear and tear th...
During a college visit trip to Providence RI this past week we had a pleasant stay at the Hilton thanks to Hilton Honors rewards. Definitely worth enrolling in for free. We were given the top floor (24) because of being a rewards member. Awesome view! Extremely friendly staff, valet parking (so worth it) and a very good restaurant -Shula's - made for a comfortable stay close to the colleges. I would suggest to the Hilton they make some renovations. The hotel shows a bit of wear and tear that if fixed would allow for a more 'upscale' feel.
Read more

Hilton ProvidenceNice conference facilities, ok rooms

Lauren T
from Charlotte, North Carolina

Submitted on 10-08-2016

I was here for a conference in the hotel. They really treated us wonderfully and it was a great couple of days. The rooms could use some work though. There were quite a few cosmetic issues and as everyone has said the issues with the room key is just unacceptable. I checked in after 11 p.m. and my key did not work even after I waited several minutes. I went to the front desk and they said just give it time and refused to try and reactivate my card. Second trip to my room and waiting 5-plus minut...
I was here for a conference in the hotel. They really treated us wonderfully and it was a great couple of days. The rooms could use some work though. There were quite a few cosmetic issues and as everyone has said the issues with the room key is just unacceptable. I checked in after 11 p.m. and my key did not work even after I waited several minutes. I went to the front desk and they said just give it time and refused to try and reactivate my card. Second trip to my room and waiting 5-plus minutes it still didn't work. I had to call the front desk to get them to bring me a key that would work, but instead they sent a maintenance man to let me in my door . I was a single female traveler and didn't like they were sending a man to my room at 11:30 at night. Then the next day when I tried my card it did not work again and this time the front desk finally activated my card. There were a few places a little walk from the hotel, but I would stay somewhere more convenient next time.
Read more

Hilton ProvidenceRhode Island - great location

Pamela J
from Mead, United States

Submitted on 11-08-2016

Right next door to the Dunkin Donuts Center and RI Convention Center. Within walking distance to great restaurants and the mall. Clean, Friendly Staff. Room was standard size but they only offer full size beds (if you need 2 beds in the room). Would like to have had some kind of continental breakfast offered but realize their size is limited.

Hilton ProvidenceHilton prices with Motel 6 Amenities

Lawrence A
from Newport, Rhode Island

Submitted on 15-08-2016

We stayed for one night only. Granted it was a busy weekend in Providence with many things going on and most hotels were booked solid - we were put in a disabled room. OK not a problem - it was nice enough, but everything was tired. The room was actually quite small, and needed a good scouring - toilet seat was broken - we lost cable signal at night and it did not come back until the morning. The bed was comfortable but the pillows were so soft they just disappeared. A/C was not strong - al...
We stayed for one night only. Granted it was a busy weekend in Providence with many things going on and most hotels were booked solid - we were put in a disabled room. OK not a problem - it was nice enough, but everything was tired. The room was actually quite small, and needed a good scouring - toilet seat was broken - we lost cable signal at night and it did not come back until the morning. The bed was comfortable but the pillows were so soft they just disappeared. A/C was not strong - all in all just meh - nothing special - furniture is old and worn - at $270/night well that is what you pay at the Renaissance however there you get real luxury. Not a bad place overall if they cut their prices in half. I would stay again if I could get a room at a motel price. Insult to injury - you have to pay $25/night to park in an old cramped parking garage-what a tip - this is Providence not Boston or NYC - get over yourselves.
Read more

Hilton ProvidenceGreat Location - Lacking Amenities

Valerie B
from Baltimore, Maryland

Submitted on 17-08-2016

You can't beat the location of this hotel, within walking distance to plenty of restaurants, bars, clubs, and the mall. Also right off of 95 so quick access to outside the city as well. The staff were all super friendly, and very accommodating. The restaurant had good food and great service. The Starbucks right outside was a definite perk. However the amenities in the room were poor for a Hilton. There was no refrigerator or microwave which this day and age seems pretty standard. The rooms did h...
You can't beat the location of this hotel, within walking distance to plenty of restaurants, bars, clubs, and the mall. Also right off of 95 so quick access to outside the city as well. The staff were all super friendly, and very accommodating. The restaurant had good food and great service. The Starbucks right outside was a definite perk. However the amenities in the room were poor for a Hilton. There was no refrigerator or microwave which this day and age seems pretty standard. The rooms did have an exceptionally large TV but with a very limited satellite plan. Still had a great stay with very attentive service, and clean rooms.
Read more

Hilton ProvidenceHilton going downhill...

pfamilytravel221
from Providence, Rhode Island

Submitted on 03-09-2016

The fact that Hilton allows this hotel to remain in this condition baffles me. In the past, you could always count on Hilton for great service, clean updated rooms, and great amenities. This hotel is worse than any Hampton Inn I have stayed in. It is reminiscent of a 2-star hotel like a Days Inn or something along that line (not far above a Super 8).
With the amount of money spent in this hotel, I expected way more. Shula's can usually be counted on for medium/good food. This Shula's located h...
The fact that Hilton allows this hotel to remain in this condition baffles me. In the past, you could always count on Hilton for great service, clean updated rooms, and great amenities. This hotel is worse than any Hampton Inn I have stayed in. It is reminiscent of a 2-star hotel like a Days Inn or something along that line (not far above a Super 8).
With the amount of money spent in this hotel, I expected way more. Shula's can usually be counted on for medium/good food. This Shula's located here is AWEFUL. Slow service, cold food, not to mention the taste. I am not a stranger to Hilton Breakfast Buffet. I have always been happy, except in this Hilton.
Walking into the lobby, it is very unimpressive. Again, Most Hampton Inns/ Hilton Garden Inns have a way more impressive lobby. This again reminds me of a category 1/2 lobby (minus the bullet proof glass). You continue onto the old/slow elevators that arrive without a sound and quickly leave before you realize you've missed your elevator.
Entering into the hallway and then swiping my key in the outdated locks that take 3-5 swipes to gain entry, I am further unimpressed.
Upon entering the room, they are VERY small, outdated, and dirty. The sheets have stains, the floor you walk on and pick up tiny bugs on your socks (I would not go barefoot). There is no refrigerator (which is indicative of many 1 star hotels). On the plus side there is a large flatscreen TV, but that is where the plus ends.
The bedding has stains as well as the towels (looks to be blood stains). It is disgusting. The blankets under the sheets are blue fleece that are again outdated.
The bathroom tub/shower is broken and has disgusting mold/mildew everywhere.
One other plus side is the lobby staff. The valet was amazing and so friendly! I wish I could clone him and take him to every hotel we stay at. The front desk receptionist was also very friendly at checkin. I wish that had been indicative of the type of hotel but unfortunately the good ended there.
Do not pay these prices to stay in this hotel...even if you are a Hilton Honors gold/platinum and stay for points like us. If in Downtown Providence stay possibly at The Omni which is still near great attractions/restaurants and is the same price point as this Hilton.
Read more

Hilton ProvidenceHotel condition

Rena S
from Tyler, Texas

Submitted on 04-09-2016

Fairly convenient location but in need
of updates. Was disappointed in room
condition but had a comfortable bed.
Nice breakfast buffet and the restaurant
offered a good dinner selection. Within
walking distance to other restaurants and shopping.

Hilton ProvidenceAlways Wonderful

Jackie W
from Palmer, United States

Submitted on 04-09-2016

No matter the hotel, Hilton comes through with comfort, amenities, friendly, helpful service, and we feel that the rate is comparable with what is delivered. We always stay at Hilton if at all possible and we're disappointed if we've not planned ahead and find they're full. Highly recommend Hilton Hotels.

Hilton Providenceaverage hilton renovated holiday inn

Howard F
from New York City, New York

Submitted on 07-09-2016

this is a renovated holiday inn upgraded slightly to hilton still with the popcorn ceiling of yesterday.
pleasant and attentive check in staff. rooms renovated . we had two rooms a large king size with a sofa but a much smaller room with two king size beds. bathrooms were extra small with hilton quality products.
i was especially dissapointed with the breakfast buffet. Found it very average and charging $20.00 a person. It did have an omelette and waffle station, but low on other option...
this is a renovated holiday inn upgraded slightly to hilton still with the popcorn ceiling of yesterday.
pleasant and attentive check in staff. rooms renovated . we had two rooms a large king size with a sofa but a much smaller room with two king size beds. bathrooms were extra small with hilton quality products.
i was especially dissapointed with the breakfast buffet. Found it very average and charging $20.00 a person. It did have an omelette and waffle station, but low on other options that i like especially fresh fruit(strawberries, blueberries...) and greek yogurt. The service was friendly but not often at your table for refills of coffee..
having a starbucks in the hotel is a benefit as well.
as a frequent traveler, i would say this is an average hotel with pleasant and responsive service.
Read more

Hilton ProvidenceThis Hilton needs a better understanding of the term CUSTOMER SATISFACTION

SJG1972
from New York City, New York

Submitted on 07-09-2016

First time staying at this property. It was a bit further from where I am used to staying especially since I could not find any local store to shop in that did not require driving to, but that was fine. Check in was smooth and simple. It is your standard Hilton nothing out of this world but a nice hotel. I did have 3 incidents that made for a less than stellar stay though. Firstly, I stated on my Hilton Honors preferences that I required down alternative hypoallergenic bedding. When I got ...
First time staying at this property. It was a bit further from where I am used to staying especially since I could not find any local store to shop in that did not require driving to, but that was fine. Check in was smooth and simple. It is your standard Hilton nothing out of this world but a nice hotel. I did have 3 incidents that made for a less than stellar stay though. Firstly, I stated on my Hilton Honors preferences that I required down alternative hypoallergenic bedding. When I got to the room that was not the case. They eventually sent someone up to change my bedding. Secondly I found this rather odd but the room did not have a refrigerator where to keep my store bought items in. I complained and because of the inconvenience of the bedding situation they gave me a complimentary one, which I was appreciative of. Lastly as a Hilton Honors member I was allowed the option of a digital check in. This also includes being able to select your room on a 3d interactive map. Since I am a light sleeper I tend to choose a room far away from elevators and other guests. However the map is not as accurate as it needs to be. I had no idea my room would be right across from the housekeeping supplies storeroom. With that being stated you can imagine any chance I had of sleeping in was not going to happen. From 6am onward it was a constant stream of noise from the moving carts, to the conversations overheard from the housekeepers to the constant slamming of the housekeeping supplies door. It was horrible. I complained and was told I could not be moved since the hotel was at capacity. Needless to say I was not a happy guest at that point. Seeing that I am in Providence often to visit family I am in constant need of a hotel in the downtown area. After the bad taste my stay left me with I highly doubt I will be returning to this one. I should be able to sleep in and not be aggravated especially when I am spending my hard earned money at your establishment. Thanks but no thanks Hilton I will take my business elsewhere.
Read more

Hilton ProvidenceA terrible stay

Elizabeth7
from N Ireland

Submitted on 10-09-2016

We stayed at this Hilton part points/part payment as we were touring the area. As Diamond members we were disgusted by the poor standard at this hotel. Room average. Terribly limited breakfast. We were out the second day and when we returned the room had not been serviced. No fresh towels. It was 8.30 pm!
Would definitely not go back to this hotel.

Hilton ProvidenceExcellent Service!! Staff are great

Sssvp27
from Marshalltown, Iowa

Submitted on 12-09-2016

Highly recommend this place. I am staying in #1219 room and everything is amazing. They provide nice complimentary toiletries. Have no complains so far whatsoever. The Staff/Cleanliness awesome here!! The breakfast team ROCKS!! Very courteous and helpful. Front desk especially Norma, all the Managers are great and very helpful.
Would definitely recommend this hotel. Perfect for family/business just for anyone, they really value customers/customer needs and this is the place for people like me...
Highly recommend this place. I am staying in #1219 room and everything is amazing. They provide nice complimentary toiletries. Have no complains so far whatsoever. The Staff/Cleanliness awesome here!! The breakfast team ROCKS!! Very courteous and helpful. Front desk especially Norma, all the Managers are great and very helpful.
Would definitely recommend this hotel. Perfect for family/business just for anyone, they really value customers/customer needs and this is the place for people like me.
Thanks so much and i look forwarding coming back again :)
Read more

Hilton ProvidenceBusiness trip with perks

jinxie2456
from West Milford, New Jersey

Submitted on 12-09-2016

Although I was with a group of other business people I was treated fairly well. I only wish I had at least a queen bed since my husband and I did not fit in a full size bed. Everything in the room was in good working order. Even the fridge that I ordered kept my food and meds nice and cold.

Hilton ProvidenceOutstanding Customer Service! Comfortable room!

NastyNickFL
from

Submitted on 13-09-2016

We cancelled our original reservation at the Biltmore to stay at the Hilton Providence. The room especially the beds were clean and comfortable. There were a couple of minor concerns BUT what really matters is that the staff shows geniuwine concern and took accountability of our concerns. Nice people. Beautiful hotel. We will definitely be back again.

Hilton ProvidenceGood Stay

Gary C
from Mississippi

Submitted on 17-09-2016

This is a great location. It's just off of Interstate 95 and within walking distance of the Federal Hill restaurants. Actually, not a bad walk to the train station either. The self parking was a bit expensive: $25 a night. The breakfast was a little expensive: $21. The room was comfortable and clean. The staff was very helpful.

Hilton ProvidenceThis hotel needs a upgrade in every area

Sandra M
from Oakland, United States

Submitted on 19-09-2016

This was a business trip. The hotel is very worn. Staff is nice but very inexperienced. Lots of cleanliness issues. There multiple hotels in the vaciinity offering better overall experiences. I will not stay here again.

Hilton ProvidenceNorma is the Daisy that grows through Concrete

Justin Y
from

Submitted on 20-09-2016

This is a very basic hotel, and is currently undergoing renovation in their restaurant (there is no bar, just a bucket of beers behind a desk). We paid $200 for the room - I think a fair price would be $120. Omni next door seemed much nicer/newer. Our room smelled of faint smoke. I would say the staff, though, is very friendly, highlighted by Norma (sp?) who I saw handle a number of drunk patrons at 2am last Friday with real professionalism. That is what is keeping this a three star rating, and ...
This is a very basic hotel, and is currently undergoing renovation in their restaurant (there is no bar, just a bucket of beers behind a desk). We paid $200 for the room - I think a fair price would be $120. Omni next door seemed much nicer/newer. Our room smelled of faint smoke. I would say the staff, though, is very friendly, highlighted by Norma (sp?) who I saw handle a number of drunk patrons at 2am last Friday with real professionalism. That is what is keeping this a three star rating, and not two.
Read more

Hilton ProvidenceGood hotel

Jennie S
from

Submitted on 26-09-2016

Spent one night at the Hilton Providence. The parking was quite expensive, 25 for self-parking and 28 for valet parking. The room was big and clean. The people in the room next to us got home at 2 am and started having a party, being loud and smoking. We called the reception and they quickly sent someone to sort it out.

Hilton ProvidenceWelcoming, friendly staff made this trip one to remember.

Elana S
from Hoboken, United States

Submitted on 27-09-2016

I recently stayed at this hotel for my sister's bachelorette weekend. The staff were simply incredible and made our weekend especially enjoyable. Each of the staff members made us feel like we were the most important guests - from the bellhop to Nicole at the front desk who sent us a bottle of champagne to celebrate. We can't thank you enough for helping to make my sister's weekend so special. I would highly recommend this hotel to anyone visiting Providence.

Hilton ProvidenceWorst staff ever

Emirhan P
from Providence, United States

Submitted on 29-09-2016

I stayed here for a conference for 3 nights. Staff didn't aware of any of the acivity, conference in the hotel. They were like, they are from another hotel...planet!.. They didn't even know the room names in the hotel. In my room, i had no desk, table and minibar. It was the worst Hilton hotel i stayed.

Hilton ProvidenceWeekend in Providence

Paul S
from Burlington, MA, United States

Submitted on 03-10-2016

We celebrated our anniversary in providence, The Hilton is in a great located at the base of Federal Hill. The staff was extremely accommodating! we were able to check in early and found a complimentary bottle of wine and a cheese platter in our room when we arrived. Water Fire is outstanding!!

Hilton ProvidenceHotel Great - Food Disgusting

Keith S
from Providence, United States

Submitted on 04-10-2016

The hotel and the hotel staff was top notch but the food was disgusting! Breakfast staff didn't care and everything was cold. When told about it, they did nothing. Dinner the night before was just as bad. Scallops were raw and had to be sent back. Personal flatbread was flat on taste as well. If we had to base our next stay on the quality of the food, we wouldn't even consider a return visit.

Hilton ProvidenceGreat location and extremely comfortable beds

Maverick_1125
from New Jersey

Submitted on 05-10-2016

This hotel is situated in the heart of providence. Just a 5-7 min walk to the historic water fire , federal hill, and to the Providence Place mall.
We picked a room on the 12th floor which had great views. The room was very clean and well kept. One of the best beds , we haven't slept better that often. The room also had a big sitting space besides the room window and we found this to be another highlight of the room.
The hotel has a small heated pool with a decent fitness center.
The staf...
This hotel is situated in the heart of providence. Just a 5-7 min walk to the historic water fire , federal hill, and to the Providence Place mall.
We picked a room on the 12th floor which had great views. The room was very clean and well kept. One of the best beds , we haven't slept better that often. The room also had a big sitting space besides the room window and we found this to be another highlight of the room.
The hotel has a small heated pool with a decent fitness center.
The staff was accommodating.
We have a 2 yr old and can't do without a microwave and mini-fridge. We requested the staff for it and they brought it but charged us for it.
Overall it was a good 2 night stay, but proved to be expensive together with a hefty parking per night and the microwave/mini-fridge cost.
Read more

Hilton ProvidenceAwful Experience

152bobe
from Philadelphia, Pennsylvania

Submitted on 08-10-2016

Do not stay here! Many much better choices. Parking was a disaster. Stranded in lot multiple times. Food was impossible. Staff directed me to leave the hotel for decent food and service. Staff was rude and aloof. Room unclean. I travel 300+ dsys per year and this is by far the worst experience.

Hilton ProvidenceHard to get to...but great once there...

betteh443
from Mashpe

Submitted on 09-10-2016

The accommodations were very nice...and we received the "high floor requested" that we knew was not guaranteed. Also, the price at which the room was reserved was lowered by the hotel when we saw that the current price was lower...via phone call to hotel. Our only complaint was the overly warm comforters on the beds. But... we found out one can request lighter weight bedding. It is a bit difficult to get to if one is not familiar with the area, but we would stay there again.

First hotel is nice, clean and beds are comfortable. Enjoyed hot cider and warm cookies on a cold rainy day. Morning noise on 6th floor by staff at 9am is bothersome. Sounded like they were moving furniture next door. Worst experience was a housekeeping loud knock 9:30 on check out day. I thought my bad as I did not have the do not disturb sign on. Also thought it would be nice if staff were notified on when customer actually checked out. I placed do not disturb sign on door. At 11:30 another lo...
First hotel is nice, clean and beds are comfortable. Enjoyed hot cider and warm cookies on a cold rainy day. Morning noise on 6th floor by staff at 9am is bothersome. Sounded like they were moving furniture next door. Worst experience was a housekeeping loud knock 9:30 on check out day. I thought my bad as I did not have the do not disturb sign on. Also thought it would be nice if staff were notified on when customer actually checked out. I placed do not disturb sign on door. At 11:30 another loud knock and this time they opened the door while some were in the middle of dressing. Not happy.
Read more

Hilton ProvidenceGreat Locatoin - Average hotel

rockinhikers
from Anaconda, Montana

Submitted on 11-10-2016

This hotel is outdated and is being renovated but not sure what is being renovated. there is no lounge/bar and the lobby is small and uninviting. The room was small, outdated and very thin walls as you could hear everything. The location is fabulous for downtown Providence. The onsite parking is very limited. The hotel is average with an above average cost, does not have typical Hilton amenities.

Hilton ProvidenceWeekend reunion

manders0910
from Ankeny, Iowa

Submitted on 12-10-2016

Very clean hotel! Comfortable beds. The staff was super helpful and were very accommodating. They helped us get transportation to the airport and with directions to places in town. Nice restaurant with lots of food choices. Made to order waffles and omelettes too!

Hilton ProvidenceColumbus Day weekend vacation

Patricia C
from Lowell, United States

Submitted on 12-10-2016

Place was close enough to Federal Hill, so we could walk to street fair and walk back to hotel to sleep. Right down from downtown to get to Providence Place was all in walking distance. Local pubs and microbrews are all over the donwtown.

Hilton ProvidenceClose by and very acceptable

Wayne K
from North Bennington, United States

Submitted on 13-10-2016

AS conferences go the IWCS ion the RI Convention center is no different. Having a close proximity to the venue is critical but the internet speeds were the only real disappointment. The rooms were spotless, staff friendly and parking although expensive was convenient. Will stay there nex conference (hope they improve the internet speed though)

Hilton ProvidenceStay in Providence

bobturner384
from Long Island, New York

Submitted on 14-10-2016

Average hotel, stayed in Providence for a weekend. The lady at the front desk I believe her name was Yaretsy was great! Made our stay very memorable. Will be back because of her! Housekeeper that made up our room was also lovely

Hilton ProvidenceFriendly staff; great beds; clean & great location

540kbd
from Wilton, Connecticut

Submitted on 17-10-2016

Very helpful & Friendly staff; comfortable beds nice sheets; clean rooms & great location
Loved the cookies and hot cider upon check-in !! Parking was easy . We stayed here while my daughter visited Brown University and it was a very convenient location

Hilton ProvidenceAlways Happy With My Stay

francis_corvino
from Weymouth, Massachusetts

Submitted on 17-10-2016

I have been staying at this hotel since 1999, before it was a Hilton. The faces change, but I have always bee treated very well. I love how close it is to the highway, Federal Hill and of course downtown. I hope to stay there next year when I come back again for the annual NEACSM Fall Conference

Hilton ProvidenceFriendly and Efficient

Susan N Bill S
from Honolulu, Hawaii

Submitted on 18-10-2016

The hotel is undergoing renovations (restaurant) and the hotel staff is dealing with the disruption very effectively. The staff is courteous and helpful, the room clean, the concierge well informed and eager to help. We had some time to kill and found ourselves at a mall less than two blocks away - the concierge provided us easy to follow direction. We came to Providence to see the Halloween Spectacular at the Roger Williams Zoo - again the concierge provided concise instruction on how to get...
The hotel is undergoing renovations (restaurant) and the hotel staff is dealing with the disruption very effectively. The staff is courteous and helpful, the room clean, the concierge well informed and eager to help. We had some time to kill and found ourselves at a mall less than two blocks away - the concierge provided us easy to follow direction. We came to Providence to see the Halloween Spectacular at the Roger Williams Zoo - again the concierge provided concise instruction on how to get there. My wife and I would stay in this hotel again if our travel plans return us to the area.
Read more

Hilton ProvidenceCollette stay Oct. 10 - 13, 2016

W9157XUgaryb
from

Submitted on 18-10-2016

We enjoyed our stay and look forward to staying at Hiltons in the future. This was a group tour that we took to Islands of New England through Collette Tours. We would have liked to use a hot tub and there wasn't one. The Omelet maker was good, but he was the only one so there was always a long line at that station.

Hilton ProvidenceConstruction time

Sophia J
from Maocn, United States

Submitted on 19-10-2016

location is awesome, but due to construction they are letting their standards slip. Front desk no issues, breakfast staff in the construction zone restaurant were more to be desired, very loud and disturbing.

Hilton ProvidenceGreat, Friendly Place to stay

norfolkryan
from

Submitted on 21-10-2016

This is a great hotel with a very helpful and friendly staff. Very clean, great accommodations! I will definitely go back. The concierge was graciously arranged for transportation for me for my departure the next morning at 5am. Overall it was a great experience.

Hilton ProvidenceLarge room with 2 big beds

John W
from Croydon, United Kingdom

Submitted on 23-10-2016

We stayed on a tour for 3 nights. Accomodation and location good. Unimpressed by the pool - no showers and have to change next door in the gym toilets. Staff friendly. Breakfast was in a smaller room because of renovations and the staff were battling to cope with the number of people but they did well.

Hilton ProvidencePerfect Location!

Marc M
from Providence, United States

Submitted on 24-10-2016

Great location - great staff - great service. Easy walk to Federal Hill for dining. Proximity to the highway cant be beat. It made for a great home base to make customer visits from. Cant wait to see how your investment in the lounge turns out.

Hilton ProvidenceOUTSTANDING CUSTOMER SERVICE!!!

dboggan
from Lafayette, California

Submitted on 25-10-2016

The Hotel and accommodations were very nice. Good Location also! However, The Most Outstanding aspect of our stay was indeed the customer service and personal care at every level of the hotel. This team of professionals really take interest in your stay. It's clear that they want you to have an extraordinary experience. Must give a shout out to Cleve and his team. Victor makes a great omelet and waffle! Wonderful People (Cleveland is one of a kind)! Alex, Tiago and Mirayla are the best, t...
The Hotel and accommodations were very nice. Good Location also! However, The Most Outstanding aspect of our stay was indeed the customer service and personal care at every level of the hotel. This team of professionals really take interest in your stay. It's clear that they want you to have an extraordinary experience. Must give a shout out to Cleve and his team. Victor makes a great omelet and waffle! Wonderful People (Cleveland is one of a kind)! Alex, Tiago and Mirayla are the best, they made sure that we got where we needed to go - again with the best of care and professionalism.
I usually don't do reviews, BUT I had to do this one. I travel a lot, and these folks made and left OUTSTANDING impression! Thanks!
Read more

Hilton ProvidenceMain restaurant was being remodeled. I went for breakfast, buffet only.

tablow
from Minneapolis, Minnesota

Submitted on 25-10-2016

I went for breakfast, which was buffet only. I was sat but no one told me it was buffet so I sat there for a good 10 minutes. Once notified I went up for food, got back to my table, tried the food and it was all cold. The waitress did get some eggs from egg station and potatoes and sausage from the kitchen but I didn't see them do anything with the cold food still out on the buffet. Otherwise I had a good stay. Front desk people were very nice.

Hilton ProvidenceDisappointed in the Hilton

Claudia B
from Providence, United States

Submitted on 26-10-2016

Honestly I expected more from the Hilton brand. They have a reputation as higher end hotels. However the Hilton in Providence, RI was extremely disappointing. For the amount of money that my company spent on lodging, I expected more. My main complaint was with housekeeping. They did not provide enough toilet paper, and we had to request some twice before one roll was brought. They also did not replace the Kleenex or coffee even though both were clearly empty. There wasn't even a fan in th...
Honestly I expected more from the Hilton brand. They have a reputation as higher end hotels. However the Hilton in Providence, RI was extremely disappointing. For the amount of money that my company spent on lodging, I expected more. My main complaint was with housekeeping. They did not provide enough toilet paper, and we had to request some twice before one roll was brought. They also did not replace the Kleenex or coffee even though both were clearly empty. There wasn't even a fan in the bathroom? It was a disappointing experience.
Read more

Hilton ProvidenceOct 19-23

Todd B
from elko new market, United States

Submitted on 27-10-2016

On Oct 20 I went down to restaurant for breakfast. I was not made aware of it only being a buffet at first. When I did go up to get food everything that should have been hot was cold. The server got hot eggs from the omelet station and hot potatoes and sausage from the kitchen but I didn't notice anyone replace the cold food out on the line. Also $20 for that basic buffet was not very reasonable.

Hilton ProvidenceLocation, location

Dennis E
from Florida, United States

Submitted on 28-10-2016

Near Federal Hill restaurants and the universities. No need for a car after you have checked in, easy walking or reasonable cabs. A local brew pub and restaurant is just a block away. Federal Hill is Italian heritage center for the city and comes with 30 or so Italian eateries and a great Deli.

Hilton Providenceattending a wedding

Catherine B
from Boston, Massachusetts

Submitted on 01-11-2016

This Hilton is very nice. Clean and nicely sized rooms. Location is awesome near so many interesting places. Only down side was a costly breakfast that was for the most part cold. They are in the process of doing over the dining room, perhaps this is why. I would stay here again

Hilton ProvidenceNice facility

Lora F
from St. Petersburg, Florida

Submitted on 01-11-2016

We had a great room and were treated very well. Some construction going on, but the staff really made the difference. Great breakfast and very friendly waitstaff. The location is right near the Convention Center and a short walk from the Kennedy Square bus terminal.

Hilton ProvidenceUnderstaffed?

TessSo
from

Submitted on 02-11-2016

We stayed at Hilton Providence en route to NY from Newport. When we arrived, I had to call the attention of the bell staff service to carry our luggages. Again, upon check out, no one was at the door so I asked the one manning the reception to help us carry our luggages which he readily did. I also noticed that the one who helped us carry our luggages from the room to the reception area is also part of the reception staff. I am quite surprised at the lack of bell service staff. At any rate, we o...
We stayed at Hilton Providence en route to NY from Newport. When we arrived, I had to call the attention of the bell staff service to carry our luggages. Again, upon check out, no one was at the door so I asked the one manning the reception to help us carry our luggages which he readily did. I also noticed that the one who helped us carry our luggages from the room to the reception area is also part of the reception staff. I am quite surprised at the lack of bell service staff. At any rate, we only stayed for one night but I liked the location of the hotel. It's near the restos and bars in Providence.
Read more

Hilton ProvidenceNice stay

Jean H
from Flowery Branch, Georgia

Submitted on 06-11-2016

We only spent one night at the Hilton. We came in for Waterfire and didn't want to drive home afterwards.
The front desk staff was friendly and helpful. They gave us a map and helped us plan our evening, with dinner on Federal Hill and then Waterfire, all within walking distance of the hotel.
The building is older, but in good repair. We had a king room on the 12th floor. It was clean, comfortable and very nicely decorated. The bed was comfortable with a nice down comforter. There was also a s...
We only spent one night at the Hilton. We came in for Waterfire and didn't want to drive home afterwards.
The front desk staff was friendly and helpful. They gave us a map and helped us plan our evening, with dinner on Federal Hill and then Waterfire, all within walking distance of the hotel.
The building is older, but in good repair. We had a king room on the 12th floor. It was clean, comfortable and very nicely decorated. The bed was comfortable with a nice down comforter. There was also a shelf/window seat along the side of the room with a great view of the cityscape.
Breakfast was wonderful and included with the room, an omelet station and large buffet.
We had a wonderful stay and would recommend it to others.
Read more

Hilton ProvidenceChoice of room

cynthiakhansen
from Greenville, Michigan

Submitted on 07-11-2016

Don't get too excited about your option to pick your room. I am a diamond member picked my room, but didn't get it. Asked why and the staff got defensive and rude. Then when I asked about which way to go to the convention center I was told to take a cab. It is about one block away, I just wanted to know which direction to walk... they didn't know.

Hilton ProvidenceHilton Providence Review

Mark M
from Atlanta, Georgia

Submitted on 10-11-2016

Very nice hotel experience. The staff was very friendly and helpful. Very convenient to the downtown area. Starbucks right next door and within walking distance of numerous great restaurants in the Little Italy area.

Hilton ProvidenceGreat Hotel, Great Stay

Neil P
from Knoxville, United States

Submitted on 14-11-2016

Excellent hotel stay located in the downtown Providence area. Walking distance to a mall and a convention center. You can not go wrong staying here. The breakfast has a great selection on the buffet. The fitness is well equipped.

Hilton ProvidenceBest hotel I've stayed at so far

brittanysD2137VO
from Fall River, Massachusetts

Submitted on 16-11-2016

I traveled out to providence to attend the comic con in town that weekend. I decided to use the hilton as it was basically right next door to the convention center the con was being held at. This was hands down the best experience I've ever had at a hotel. The staff was always happy to see me and greeted me each time I came in. They fulfilled my request for new pillows with great speed. The rooms were cleaned and restocked quickly. Even when our next door 'neighbors' were being loud well into mi...
I traveled out to providence to attend the comic con in town that weekend. I decided to use the hilton as it was basically right next door to the convention center the con was being held at. This was hands down the best experience I've ever had at a hotel. The staff was always happy to see me and greeted me each time I came in. They fulfilled my request for new pillows with great speed. The rooms were cleaned and restocked quickly. Even when our next door 'neighbors' were being loud well into midnight a quick call down to the front desk and they had someone come up and address it right away. The courteousy that the restaurant staff had was lovely. Very attentive and hospitable. Would definitely recommend, and I will definitely be using this hotel in the future. A+++++
Read more

I had a great stay at the Hilton in Providence. Specifically, I want to praise some of the staff. In the restaurant, Jonathan, Scott, Victor and especially Zach were fantastic. Also, the 365 Parking crew, Alex, David, Jeremy and very specifically Carlos were great. Jeremy I understand is now in California but I hope he is still in the company so he can get some credit for helping my friend out when he came to visit me for the day, on Sunday November 13.
There were 2 minor issues. One was w...
I had a great stay at the Hilton in Providence. Specifically, I want to praise some of the staff. In the restaurant, Jonathan, Scott, Victor and especially Zach were fantastic. Also, the 365 Parking crew, Alex, David, Jeremy and very specifically Carlos were great. Jeremy I understand is now in California but I hope he is still in the company so he can get some credit for helping my friend out when he came to visit me for the day, on Sunday November 13.
There were 2 minor issues. One was we did not get our wake up call on Saturday morning, Nov 12. We had called the front desk the night before, specifically twice to ensure the set up was accurate. The day manager offered us a comped breakfast the next day which was nice. Two was Sunday morning, we hadn't gotten maid service in our room even though my roommate had been told they would be back in minutes. Hours later I called and someone arrived quickly after. These things were minor of an overall very nice trip and stay at this hotel. I want to thank you all and those I specifically mentioned, I would hope they get some kind of special thanks for their excellent customer service, which I might add, I felt was not due to them needing to do so, but because they wanted to and were helpful and friendly people.
Read more

Hilton ProvidenceGreat place to stay

William L
from Waterville, United States

Submitted on 17-11-2016

Great staff, very clean rooms. Great location to everything downtown, the Mall and the Convention Center. great food with new style restaurant but very pricey and very good food, the same with breakfast. I have only 2 downfalls, 1- I feel each room needs a fridge for your own bottled drinks and 2 - the tap water tastes like pool water, lots of chlorine in it. So the reason for the Fridge. Other than that, experience at least one good breakfast there and a dinner. I recommend the ribeye with peas...
Great staff, very clean rooms. Great location to everything downtown, the Mall and the Convention Center. great food with new style restaurant but very pricey and very good food, the same with breakfast. I have only 2 downfalls, 1- I feel each room needs a fridge for your own bottled drinks and 2 - the tap water tastes like pool water, lots of chlorine in it. So the reason for the Fridge. Other than that, experience at least one good breakfast there and a dinner. I recommend the ribeye with peas and carrots.
Read more

Hilton ProvidenceLocation Is Superb

Cindy T
from Northampton, Massachusetts

Submitted on 18-11-2016

The best feature of this hotel is its location. We stayed here because we had a booth at the RI Comic Con. The hotel was steps to the Convention Center, and a 10 minute walk the other way to the Federal Hill restaurants.
The parking situation was not so hot. We decided to forego valet parking, which was a mistake. The parking lot is tight, especially if you have an oversized vehicle.
Our room was #1000 (tenth floor). It was tucked away in a corner and I think that may have affected its...
The best feature of this hotel is its location. We stayed here because we had a booth at the RI Comic Con. The hotel was steps to the Convention Center, and a 10 minute walk the other way to the Federal Hill restaurants.
The parking situation was not so hot. We decided to forego valet parking, which was a mistake. The parking lot is tight, especially if you have an oversized vehicle.
Our room was #1000 (tenth floor). It was tucked away in a corner and I think that may have affected its layout and size, although the front desk said no. The room seemed a bit small. There was one queen sized bed in it. The closet was tiny and not useable as an ironing board was crammed into it. The bathroom door opened into the room and did not stay open. It was very awkward.
Other than that, the room was very clean and pleasant and the staff was friendly. We would stay there again and perhaps request a different room type.
Read more

Hilton ProvidenceAlways a great stay

elizabethjF5953EM
from Richmond, Virginia

Submitted on 19-11-2016

We stayed here because we were attending an event at the dunking donuts conversation center next door. The staff was very accommodating by letting us check in early and arranging for us to stay an extra night when our train was canceled. The room was always cleaned well and I would stay there again if we go back.

Hilton ProvidenceBusiness stay for two weeks

Paul E
from Seattle, Washington

Submitted on 21-11-2016

Providence was my first extended business trip in the US. The hotel and its staff were spectacular. I have searched my mind high and low for a fault but cannot find one... oh, ok, they did not show South African Rugby in the bar. Lol.

Hilton ProvidenceVery pleasant hotel, outstanding location

Thomas E
from Denver, United States

Submitted on 21-11-2016

I enjoyed my stay at this hotel, it was very convenient for the business meetings I attended and it was close to some good restaurants in the Federal Hill neighborhood. The staff was quite helpful at check-in and offered me maps of downtown and the nearby area as well as recommendations on a few places to visit while I was in Providence.

Hilton ProvidenceShort Stay While Our House Undergoes Construction

courtneynorthup
from Providence, Rhode Island

Submitted on 23-11-2016

Lovely Hotel in the heart of downtown. Perfect location that makes it easy to walk to downcity as well as the federal hill area. The staff from start to finish were very helpful and kind. Liz assisted us with confirming our reservations. Charles at the front desk was very professional and helpful throughout our stay. The night audit guest service agent Michael was also very kind and helpful through out our stay. I look forward to booking this hotel for future stays!

Hilton ProvidenceConvenient stay at the hilton

Paul541
from Syracuse, New York, USA

Submitted on 25-11-2016

Stayed at the Hilton Providence this year for our convention being held next door at the Convention Center. Hotel is convenient and the staff are professional. We did not use any services at the hotel this time around but they do have an excellent restaurant as well as competent pool and workout facilities.

Hilton ProvidenceGreat stay at the Hilton

suzieto
from Wrightstown, New Jersey

Submitted on 27-11-2016

Just returned from a 3 night stay at the Hilton Providence. This hotel and the staff are great - making our stay very comfortable and enjoyable. Nicole at the front desk welcomed us, made sure we had everything we needed and went out of her way to make our stay great! We ate and drank and the newly renovated restaurant, The Vig. The staff there is great - from the bartenders - Christina - and to the manager Emily - we could not have felt more welcomed or pampered!!! Love Providence and love...
Just returned from a 3 night stay at the Hilton Providence. This hotel and the staff are great - making our stay very comfortable and enjoyable. Nicole at the front desk welcomed us, made sure we had everything we needed and went out of her way to make our stay great! We ate and drank and the newly renovated restaurant, The Vig. The staff there is great - from the bartenders - Christina - and to the manager Emily - we could not have felt more welcomed or pampered!!! Love Providence and love this hotel - the staff makes it.
Read more

Hilton ProvidenceMs.

schael2016
from Providence, Rhode Island

Submitted on 29-11-2016

This was the most amazing experience I've ever had staying at a hotel! The Hilton providence trumps so many! I give this place 6 stars! From the staff, to the decor, to the cleanliness of the place I was floored!