If your browser window looks similar to the one above, you are using a browser that is currently not compatible with Lightning Grader. Please select a recommended browser or download the recommended version.

If your camera is not automatically displaying in the scanning window, you will need to select Tools > Settings (right below the Lightning Grader window) and choose the corresponding camera from the dropdown menu. Once you have selected the camera, click Save Settings, and return to Scanning.

If you are able to select your camera and you are still not able to see an image, please skip down to the next step.

On occasion, a preferred camera may not appear in the dropdown. There are several reasons why your camera may not be appearing:

- The USB cable is not securely connected to your computer. If you are using a Document Camera, make sure you have the USB cable plugged in and not just the VGA cable.

- Switch USB ports. Be sure to connect to a USB port on the back of a desktop computer, not in the front. If using a laptop, try another port.

- Reboot your computer. Depending on the point in time you plugged in your camera, your computer may not see it.

- Verify your camera works correctly. Try using your camera with another program (i.e. Skype), but make sure you exit this program before trying to use Lightning Grader again. If your camera does not work with another program (i.e. Skype), please contact your District or Tech department for further assistance.

If the camera is being used by any other program it will not show up in the scanning window. Similarly, multiple open tabs or browser windows can hide a previously open scanning page. In both instances, exiting all programs is the best way to ensure that the camera is not in use.

Perhaps you are not using a Lightning Grader compatible camera. While Lightning Grader supports hundreds of cameras, there are several that will not work with the program. Please look over Getting Technology Readyto review compatible Web/Document Cameras and Scanners.

If you haven't cleared your cache in a while, it may be time to do so. Following these instructions https://support.google.com/googleplay/answer/32050?hl=en-GB you can clear all of that stored information that has been accumulated over the years. You can uncheck the Cookies and other site data and Browsing History so that you are not logged out of all of your programs.

Perhaps you are not using a Lightning Grader compatible camera. While Lightning Grader supports hundreds of cameras, there are several that will not work with the program. Please look over Getting Technology Readyto review compatible Web/Document Cameras and Scanners.

Internet Browser

First time user? The first time you visit Illuminate with Lightning Grader enabled, you will want to accept permissions to allow the browser to access your camera.

This usually occurs in the form of a pop-up on the top left of the browser when you visit the Lightning Grader camera page.

If, for some reason the pop-up never appears or you believe the browser is blocking access, please follow the steps below to remedy the situation.

If you see the image above in your browser, then your browser is probably denying access to your camera. Please use the following steps to enable access in your browser. This applies to both Mac and Windows OS.

1. Lightning Grader currently only supports the Chrome browser. Please double check that you are in Chrome before continuing.

2. In the URL area of Chrome, please click on the Camera icon.

3. This should open a popup that will allow you to select “Always allow https://yourdistrict.illuminateed.com to access your camera”, Select Always allow and click Done. Please make sure that you do this for each camera, if you are using your webcam and a document camera.

4. Refresh the page and the camera plugin should now load. You can now begin grading.

Close any programs or tabs that may be accessing the camera. If the camera is being used by any other program it will not show up in the scanning window. Similarly, multiple open tabs or browser windows can hide a previously open scanning page. In both instances, exiting all programs is the best way to ensure that the camera is not in use.

1. The Student ID is obscure or does not match a student within the school. First, filter to show only sheets needing review. To fix a Student Id issue, simply select the correct student in the dropdown. As always, ensure you have auto-save selected or click save once the correct student is assigned.

If it was an unreadable QR Code then you will be brought to the page above. This can also happen if the QR code is obscure or cutoff.

Click Try Again to open a popup that will allow you to fix this notification.

A Page ID appears on the right side of the page and can be copied and pasted from the Original PDF (you can only copy the page ID from the original PDF). The Code is good for any sheet in the assessment as long as it is the same assessment.

You can fix the students selection by editing the answer in the text box or you can manually mark the sheet as reviewed if the student did in fact fill in too many answers. Select Mark As Reviewed when complete.

Student Responses

Not seeing student work on the Enter/Edit page after uploading a PDF or grading with a camera? Follow the steps below!

First, please check to see that you are using the newest version of the Enter/Edit page.

If your Enter/Edit view looks like the one above, you need to click Try it out! in the yellow banner at the top of the page. This will enable the newest version of this page and allow you to see your students’ work.

The best view to use is by Student, especially for constructed response questions - this view allows you to see the constructed response area on the answer sheet with what the student wrote down.

So, after clicking Try It Out and confirming you're on the By Student view, your Enter/Edit view should now look like the image above. You should now be able to see and score PDF and camera graded images of your students’ work.

Next Steps

Need more assistance with scanning troubles? Contact your Site IT or Administrators, Email us at help@illuminateed.com, or give us a call at (949)242-0343.

Comments

Need more help? Submit a request or contact our support team by phone DnA/eduCLIMBER/ISI/ISE at 949-242-0343 IO Assessments/Classroom/Insights/CaseNEX/PALS at 866-817-0726 Alpine Achievement at 800-749-2574 ext.3 SchoolCity SUITE at 800-615-0254