FAQs

How do you work?

Pick your new car, add your chosen paint colour, interior and any optoins you want, then put your details in and our system shows you the cheapest prices we can find you, and exactly who the dealers are and where they are.
You can then call or message the dealer directly through our website, or request the dealer call you back at a convenient time. Dealers are only notified of your details if you choose to make contact, and we email you as soon as the dealer sends a message in reply. The quotes are all stored in the "My Garage" section and are live for 7 days, and you can enquire on as many cars as you want!

How do you get such big discounts? - What's the catch?

It's just like bulk buying. We give each of our supplying UK main dealers hundreds of orders from our customers every year, and dealers give a lot better discounts if you're buying hundreds rather than one. Imagine if you went into your local dealer and asked for 500 cars - you'd expect a pretty big discount wouldn't you? The only catch is that you will probably be buying the car from an approved main dealer a little further away than your local dealers and in exchange you'l be saving thousands of pounds.

Where are your dealers located?

All over the country! We aren't secretive about them - once you've made an online enquiry and entered your details we show you exactly who the cheapest dealers we can find are, where they are and how to contact them either by phone or message, then it's up to you which dealers you want to contact and by what method, your details are only passed to the dealers once you have chosen to contact them.

Can you arrange cars for export outside of the UK?

No, unfortunately not. Our dealers can only supply new cars to UK customers with all taxes paid, they cannot arrange exports or tax free sales.

Are the cars you sell imported?

No. All our cars are Brand New UK main dealer supplied and registered to you as the first owner. No Imports!

Do I get a warranty?

Of course - The full Manufacturer warranty. As you are purchasing direct from a UK main dealership, the car will have a full UK warranty, exactly the same as if you had bought from your local dealer. This means the manufacturer will authorise any UK main dealer to carry out warranty work, and it can be taken back to your local dealer for warranty work, servicing and repairs.

Do I pay Orangewheels anything?

No - no fees at all. Orangewheels is paid by the dealership so that your transaction can be 100% directly with them, so you have no worries about where your money is going. You don't pay us a penny.

Where can I get the new car serviced?

You can get the car serviced at any UK dealer of your choice. This means you can take the car back to your local dealer or any other franchised main dealership for all servicing and warranty work (and they'll be delighted to see you). Dealers make a big percentage of their profit from servicing nowadays, and your local dealer will not want to turn your business away just because you didn't originally buy the car from them, you will not be penalised in any way and the service quality will not be reduced from the manufacturers standards.

What do the prices that Orangewheels displays cover?

The prices we display are for a brand new UK vehicle, fully On The Road, first registered in your name, with you as the first owner, and include VAT at 20%, delivery to dealer, 1 years Vehicle Excise Duty (Road Tax), number plates, and first registration fee. Prices may include manufacturer discount offers that are available for limited periods (usually quarterly) and as these are time sensitive, they can expire after certain dates, but the dealer will advise you of this before ordering. The only thing our prices don't automatically cover is additional delivery charges from the dealer to your door. Most dealers will offer this, some free, some at a small extra charge depending on distance and this can vary from dealer to dealer, so speak to the dealership in question directly regarding additional delivery costs.

How do I pay?

All monies are paid direct to the dealership – you don’t pay Orangewheels a penny. The dealer would normally require a deposit of around £500 - £1000 to secure the order, but this may be more if you are ordering a particularly expensive or rare high specification vehicle. The deposit is taken on ordering, usually over the phone by debit or credit card or by bank transfer, and the balance is payable any time before delivery. As long as the money is showing as cleared funds in the dealership bank account before the vehicle leaves the premises then it's all fine. You can arrange finance with the dealer, or from any other source.