Checking if you have an account

If there's no Google Account associated with your email address, you'll get a message that says 'No account found with that email address' you entered. To create a new account, visit the Account Creation page.

If you have a Google Account, you can reset your password on the password-assistance page by selecting "I don't know my password" and following the instructions.

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Kaley is on the Accounts support team and author of this help page. Please leave suggestions below on how to improve her article.