AmenitiesEnjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless Internet access, concierge services, and a picnic area.

Business, Other AmenitiesFeatured amenities include limo/town car service, complimentary newspapers in the lobby, and multilingual staff. Free self parking is available onsite.

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Know Before You Go

Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Pet fee: CAD 10 per pet, per night

Late check-out fee: CAD 25

Rollaway bed fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:

Complimentary Coffee

Concierge Desk

Fitness Facility

Free Local Calls

Laundry Services/Laundry Facility

Multilingual Staff

Picnic Area

(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

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The New 401 InnSpacious, comfy -- with two minor drawbacks

David K
from

Submitted on 05-01-2016

Comfortable, quiet, clean, and close to my destination and appointments in Burnaby. Great value for the price, but convenience stores are your only nearby dining option before lunch. Was given a room the size of a small bowling alley -- really too large for my needs. The drawback was the WiFi signal couldn't reach very far into the room, let alone anywhere near the desk at the far wall.
The parking lot is small. I was driving a 12-foot rental truck, like a U-Haul. It wouldn't fit, and I had to...
Comfortable, quiet, clean, and close to my destination and appointments in Burnaby. Great value for the price, but convenience stores are your only nearby dining option before lunch. Was given a room the size of a small bowling alley -- really too large for my needs. The drawback was the WiFi signal couldn't reach very far into the room, let alone anywhere near the desk at the far wall.
The parking lot is small. I was driving a 12-foot rental truck, like a U-Haul. It wouldn't fit, and I had to park on a side street. No problems.
Read more

The New 401 InnAlways a Pleasure

jwR4455ZA
from Edmonton, Alberta

Submitted on 09-02-2016

I love going to this place every visit to BC. Its a solid price with great location. Staff is always helpful if you need, rarely had any issues with anything anyway. Balconies if you want to smoke. Mountain views. Everything is local so if you need something to eat or drink or gamble its all right close. These guys are worth every penny. Wont stop visiting.

The New 401 InnSucked!!

Tracy A
from Innisfail, Canada

Submitted on 08-04-2016

The room sucked. The beds were hard as rock. They said they controlled mattresses...lies My body still aches. There was no breakfast offered. No coffee pots in rooms. Minimal towels and wash cloths. Wifi was terrible. I won't go back. cheap prices for rooms, but you get what you pay for.

The New 401 InnWow, WHAT an experience. A MUST read RIGHT HERE!!!!

Biggerstaff
from Vancouver, BC

Submitted on 09-04-2016

Having stayed at the 401 Inn for a month and a half, I am so happy to have the opportunity to help others chose the 401 Inn. We were looking for something that would accept animals and we needed to stay for a longer term (since we didn‚??t want to lease an apartment). Most important was to find something that was fairly clean. We were shown a room that was decent and the bathroom was one of the cleanest we had seen in looking at motels in the Vancouver area. We later discovered after arriving to...
Having stayed at the 401 Inn for a month and a half, I am so happy to have the opportunity to help others chose the 401 Inn. We were looking for something that would accept animals and we needed to stay for a longer term (since we didn‚??t want to lease an apartment). Most important was to find something that was fairly clean. We were shown a room that was decent and the bathroom was one of the cleanest we had seen in looking at motels in the Vancouver area. We later discovered after arriving to check in that the 401 person obviously showed us the cleanest room in the motel when we first looked and surprisingly enough that room, which we reserved, was no longer available when we went to check in.
So if you are looking to stay at the ‚??New‚?? 401 Inn and not sure‚?¶ask yourself the following:
Are you looking for a place where you can‚??t sleep due to drunken brawls, parties, and people destroying their rooms due to physical fights? Then book NOW!
Are you looking for amenities in a motel that include a washer/dryer that will make your clothes dirtier and full of mites? Then book NOW!
How about an area that gives you an abundant amount of homeless and drug dealers where you can feel unsafe? Quick! Get that credit card ready!
What about wireless? Are you looking for FREE wireless? Great! Then get your data plan upgraded before you go! Oh, and BOOK NOW.
Do you enjoy cleaning? Well‚?¶.who doesn‚??t????? BOOK NOW.
Sheets, pillow cases and towels with left over makeup, blood and stains on? Wow! What are the chances of having all of that! BOOK NOW!
Do you enjoy old mattresses that are antiques? Pillows that guarantee a stiff neck? You know, things that add to the experience of not sleeping while you are listening to drunk people fight and throw each other into the walls of their room? Seriously, BOOK NOW. Why wait???? Rooms are going quickly! (And, surprisingly they do!)
Ah, the smell of second hand smoke‚?¶so relaxing! After inhaling all this refreshing air feel free to use the exercise room as nobody does. (Plus is that it is probably the cleanest area in the motel). BOOK NOW!
Are you excited about the possibility (should you book) of feeling safe and comfortable in your motel bed? Well, sorry you won‚??t, but BOOK NOW.
Long term stay? Wow! Lucky you! The 401 has a small kitchenette in some of the rooms‚?¶features includes fridges with no shelving, that barely work and god only knows what‚??s behind them. (A surprise is always a plus for you!) BOOK NOW.
The rooms come complete with small pieces of plywood throughout to cover leaks, mold issues, punched in walls etc. All rooms come with partially painted walls for an added bonus. No extra charge! BOOK NOW.
If you are looking for a motel with a ‚??private‚?? balcony for that quiet peaceful area to sit and relax after a long day of being a tourist then this is the place for you! (Be sure you have read the fine print in your travel insurance for collapsed balcony injuries).
Other features:
‚?Ę Vending machine.
‚?Ę Air conditioning which is a 100 BTU box with 5-10 layers of dust inside depending on what room you get. More dust = more filtering for you! A plus!
‚?Ę Television is a 1990‚??s circa vintage jewel with just enough cabling at the back that when you move it the cable falls off. (In select rooms only).
‚?Ę Concierge service. Now, I‚??m not sure what they mean by this but I‚??m pretty sure it‚??s a typo on their website.
‚?Ę Lounge chair. Mentioned on their website, I‚??m thinking what they mean by that is the chair in the room with all the cigarette burns, but don‚??t quote me on that.
‚?Ę Opportunity to play ‚??Guess if this outlet works‚??, a fun game that involves guessing if the electrical outlet is working. Guess before‚?¶.plug it in‚?¶.wait. Not working???? Ah, you lose. Unfortunately, you‚??ll be losing a lot with this game. Don‚??t be discouraged! Walmart is walkable where you can pick up a power bar on YOUR dime! Wow, what an opportunity!!!!
After you review the photos I have posted, please book as soon as possible as rooms book fast. (I am not kidding on that part, the motel is always full).
I do give the ‚??New‚?? 401 Inn props for their acceptance of pets, it‚??s unfortunate that most hotels don‚??t allow pets. It is unfortunate however that the guests who do bring their pets to the 401 aren‚??t all responsible which give those of us who are possible restrictions in the future. I did see damage on the furniture in our room which was clearly pet related.
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The New 401 Innbest price hotel

lorne28
from Eagle Plains, Canada

Submitted on 18-05-2016

the 401 hotel very good price weekly rates are the best to book very easy t get to the Gilmore skytrain only a 5min bus ride only 4blocks from night and day restaurant open 24hrs daily I stayed 18 days in apr

The New 401 InnHorrid for us

Camalot1
from Burnaby, BC

Submitted on 31-05-2016

Smells like smoke, room wasn't clean, just all around nasty...hair inside the sheets, vanity not wiped, some substance on the wall like hair dye or vomit in the bathroom (I wiped it off easily, so it was not a stain). Noisy, even leaving out the traffic (I expected that given its location). The room and surrounding area to the building smelled heavily smoked in (bad for a fam with 2 asthmatics). We stayed less than an hour and got half our money back, which I admit seems fair. Staff was actuall...
Smells like smoke, room wasn't clean, just all around nasty...hair inside the sheets, vanity not wiped, some substance on the wall like hair dye or vomit in the bathroom (I wiped it off easily, so it was not a stain). Noisy, even leaving out the traffic (I expected that given its location). The room and surrounding area to the building smelled heavily smoked in (bad for a fam with 2 asthmatics). We stayed less than an hour and got half our money back, which I admit seems fair. Staff was actually nice about it. Much appreciated. Moved to a place more suited to our needs. This place was $40 cheaper, but really just not worth it.
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The New 401 InnOld, disgusting and scary

Penro
from Victoria, Canada

Submitted on 15-06-2016

Only hotel with a room available for this night. Facilities are run-down. Location is terrible. Room was old and dirty. Bed and pillows felt like they were last replaced in 1973. Tub and shower were definitely the before picture of a C.L.R. commercial. Glasses were wrapped but not washed. No security lock on the door. Worst of all: the deep, set-in smell of urine (think stadium bathroom).
TV and internet worked.

The New 401 InnFeeling ripped off!

Cindi L
from

Submitted on 04-07-2016

The room looks okay at first glance but after you really look around you see the filth. The floors were sticky, there was a crusty white stain on the side table next to the bed. There were sticky rings on the dresser, and the facecloth was stained.
My husband found the alarmed security doors unlocked and open last night. He made sure they were locked and closed before bed, only to find them open again in the morning.
Right outside our balcony there was a junkie hanging out and then we watched...
The room looks okay at first glance but after you really look around you see the filth. The floors were sticky, there was a crusty white stain on the side table next to the bed. There were sticky rings on the dresser, and the facecloth was stained.
My husband found the alarmed security doors unlocked and open last night. He made sure they were locked and closed before bed, only to find them open again in the morning.
Right outside our balcony there was a junkie hanging out and then we watched him go underneath the building where there is a bunch of old broken furniture, which I'm assuming use to be in these rooms.
I've stayed in much nicer rooms for far less!!
Do yourself a favour and don't stay here!!
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The New 401 InnThe worst hotel I have ever seen. It is not safe.

iaskwhy
from San Francisco, California

Submitted on 06-07-2016

The non-smoking hotel reaked of smoke. The wifi was abysmal. The bedding was burnt. The AC was nearly nonfunctional. To top that all off, there were kids selling drugs and prostituting themselves out of this hotel. It was so bad and they were so loud I had to leave in the middle of the night. This is not a safe place to stay.

The New 401 InnCannot recommend to my friends

Creedationwear
from Victoria, Canada

Submitted on 03-08-2016

As a grandmother, I stayed there with 4 of my grandchildren in a kitchenette suite for 5 nights......had to pay up front over $900 and was told no refunds under any circumstances.....I have to say, I was very disappointed......the stove wouldn't boil water, the fridge was caked with frost and froze everything, no plugs for any of the sinks or bathtub, hair dryer didn't work, bathroom door wouldn't shut and door handle was broke, no fire extinguisher, broken lock on sliding glass door(right next ...
As a grandmother, I stayed there with 4 of my grandchildren in a kitchenette suite for 5 nights......had to pay up front over $900 and was told no refunds under any circumstances.....I have to say, I was very disappointed......the stove wouldn't boil water, the fridge was caked with frost and froze everything, no plugs for any of the sinks or bathtub, hair dryer didn't work, bathroom door wouldn't shut and door handle was broke, no fire extinguisher, broken lock on sliding glass door(right next to where the homeless cut through) porch with broken base so unsafe to step on, air conditioner didn't work.....some of these were remedied after I mentioned to the staff and gave them a list, which was done on the 3rd night there, but I had to mention it daily before any action was taken....the cleaning staff did do a good job of keeping the bathroom and the floors clean which was much appreciated. This is not the worst motel, but comes close, I've stayed in but I certainly did not feel I got value for my money. I tried to find out who the owners were so I could contact them directly and give them the photos I took in case they are unaware of what condition their investment is in......hopefully they will read this and contact me.
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The New 401 InnIt is ok

birdie4567
from Hamme, Belgium

Submitted on 08-08-2016

Guess thats how it qualifies: it is ok. Do not expect luxury, it is basic. The room I got was quite spacious, along the traffic side but this wasn't much of an issue. I had to visit downtown vancouver frequently, and fortunately the Rupert skytrain station is near which is convenient. Unfortunately, I think the place is rather expensive for what is offered. However, this seems to be standard in the Vancouver area as compared to other properties, the price was low. The staff was very friendly.

The New 401 Innvery bad‚?ĻÔł?

Anonymous Guest
from

Submitted on 10-08-2016

it's dirty...it's look like not clean for a long time your feet get black when you step on the floor and only 2 towel in the bathroom...we stayed 3nights there but they don't clean at all, they don't change the beddings good thing we have our own blanket with the kids...I don't want to come back here again...ū???ū???ū???

The New 401 InnTrying

hddreamers
from Baltimore, Maryland

Submitted on 01-09-2016

The room appears to be recently upgraded in the main room. It looked very nice at first glance, it was clean and the beds were comfortable. However the building needs maintenance and upgrades. The sliding door to the patio was placed in backwards and not able to open, but didn't close 100 percent either. And being an older building it isn't insulated enough to be quiet for such a busy intersection.

The New 401 InnOverpriced but clean basic room with a bed

heathercoaster
from Roberts Creek, Canada

Submitted on 08-09-2016

Booked in at advertised $110 per night, and realized after clicking that the non-refundable rate was quoted in US funds. That would have been fine if the room had been more than a bed, but that was all it was. The TV had no guide to the channels; there was no phone book; no coffee maker (coffee only in the lobby from 8am to 8pm), no ice maker, no drinking glasses in the room. No face cloths in the bathroom, just hand and bath towels. Shabby curtains had holes in them and did nothing to help muff...
Booked in at advertised $110 per night, and realized after clicking that the non-refundable rate was quoted in US funds. That would have been fine if the room had been more than a bed, but that was all it was. The TV had no guide to the channels; there was no phone book; no coffee maker (coffee only in the lobby from 8am to 8pm), no ice maker, no drinking glasses in the room. No face cloths in the bathroom, just hand and bath towels. Shabby curtains had holes in them and did nothing to help muffle the traffic noise from adjacent Grandview Highway. No nearby restaurant for breakfast. However, it was clean and the desk clerk was very pleasant. Will not stay here again.
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The New 401 Inndont stay

lorne28
from Eagle Plains, Canada

Submitted on 30-11-2016

don't stay cleaning poor bed bugs sheets and pillows need to be thrown out new ones bought repairs needed every were I will not stay at this hotel again ever I had to change rooms and they put me in one with a leaky roof in bathroom