FAQ

Frequently Asked Questions About Wordsmith Essays

What types of documents do you edit?

We’ve handled all sorts of clients, from standard college essays to statements of purpose to lab reports to dissertations. We also help with non-academic writing, such as resumes, cover letters, manuscripts and short stories. In short, if you can write it, we can probably edit it for you.

What does your editing service include?

Our editors go beyond mere grammar and punctuation errors. We will help polish your word choice, sentence structure and overall flow of your essay. Our goal isn’t simply to make your essay technically correct, but to make it easier to read and comprehend. Our editors also provide comments on things that are unclear or could be worded better, to help you improve your writing.

Do you accept credit cards?

Yes we do! After you click the “order” button, you’ll be taken to PayPal’s site to complete your payment. Click on “Pay with a debit or credit card, or PayPal Credit”, and you’ll be able to enter your credit card information and pay for your order. Note: Some individuals, depending on what country they are in, may need to create a Paypal account in order to check-out, rather than simply checking out with a credit card. If this describes you and you are unable to set up an account immediately, contact us at service@wordsmithessays.com and we’ll help you purchase editing another way.

I received a gift certificate. How do I redeem it?

After you click the “order” button, you’ll be taken to PayPal’s site to complete your payment. Log in to your PayPal account, and you’ll see the list of payment methods. Click on the “redeem” link next to where it says “PayPal gift card, certificate, reward, or other discount”, and you’ll see a list of your gift certificates and the balance they have remaining. Simply pick the gift certificate(s) you wish to use, and their value will subtracted from your total.

What happens after I submit my document?

Your document is immediately sent out to our dedicated editing staff. You’ll receive a confirmation email when we’ve received your document. We have editors all around the world, so no matter what time you submit your document, an editor will start working on it almost immediately. When that editor finishes, they pass it along to a second editor to give it a final pass—this ensures that no errors or odd sentences slip through the cracks. We then email you a copy with all of our changes clearly marked, as well as a “clean” copy that is ready to be printed or e-mailed as is.

What qualifications do your editors have?

Our editors come from a wide range of backgrounds and training. Our editors have advanced degrees in English, Linguistics and Education. Several of them have years of experience in classrooms teaching English, both to native speakers and students learning the language for the first time. Others have worked as editors for professional firms, magazines and major webpages.

Do you have anyone who specializes in______?

Our editors have a wide variety of specialties. While we can’t guarantee that we’ll have someone to match every need, we will do our best to match an editor that best suits your needs. Leave a description of the specialist desired in the “assignment description” section of your order, and we’ll try to match your submission to the editor that best fits your needs.

Can I be sure I’ll get my document back on time?

Yes! We guarantee you will get your fully edited document back on time, ready to be turned in.

I paid for one turnaround but I really need it sooner. Can you get it back to me by then?

We can only guarantee turnaround by the time you originally requested. However, we have worked with clients before on tight deadlines, especially when they fall in between two turnaround options. You can contact us at service@wordsmithessays.com with your request, and we will see what we can do.

I’d like to be able to make additional edits after you’ve looked at my submission. Can I do that?

We return your documents in fully editable formats, so you may continue to make changes as long as you’d like. You are always welcome to re-submit a document for further editing. If you’re planning on resubmitting, let us know and we’ll generate a coupon code that substantially discounts the second draft we edit.

Do you edit works cited?

While we cannot create a works cited list for you from scratch, we will check and confirm that your works cited corresponds to the citation style you have listed on your order form, and edit any entry that is improperly formatted.

Can you turn my outline or notes into a final written essay?

While we’re more than happy to help you edit and shape your final essay, we are not an essay-writing service. We do not write your paper for you; we simply help edit your own original work.

Can you help my essay pass a plagiarism check like TurnItIn?

No, we do not re-write or paraphrase work.

Can you guarantee my essay will get a passing grade?

We can guarantee your essay will have better grammar and flow, and we know that our previous clients have reported their grades improving after using Wordsmith Essays. However, we cannot guarantee that your essay will get a specific grade; that’s up to your individual instructor, as well as how much work you put into the paper originally.

What’s your refund policy?

Should you find our work unsatisfactory for any reason, contact our customer service department within 7 days of receiving your assignment for a guaranteed 100% refund.

This FAQ didn’t answer my question!

Please contact us at service@wordsmithessays.com and we’ll be more than happy to personally answer your question.