5 Steps for Communicating Benefits Changes

As your organization shifts more responsibility to employees to manage their own health and retirement expenses, you risk alienating your work force. But it doesn’t have to be that way.

Employees aren’t unhappy because their employers are asking them to shoulder more of the financial burden for their own health care and retirement. They’re upset because they feel their organizations aren’t helping them figure out how to come up with the money to do it, says a new Towers Perrin study of midsize employers and their staffs.

As a result, these changes that organizations hope will control costs are, in some cases, sapping their employees’ motivation and loyalty—which creates costly dips in productivity and increases turnover.

“Benefits serve as a powerful symbol of the organization’s commitment to employees,” says Dave Guilmette, director for Towers Perrin’s health and welfare practice. “When employees’ faith in that symbo...(register to read more)

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