Latest revision as of 06:07, 3 March 2011

Error: Grace period expired message on admin login

Error: The 30 days license grace period has been expired. The UCCX system is no longer functioning until a proper license is uploaded.

Possible Cause

UCCX server license MAC is changed because of a change in any of the system parameters and licenses with changed License MAC were not uploaded to the system within 30 days.

Recommended Action

Run "show status" command from Unified CCX 8.0 Admin CLI. Check for License MAC in the output. If this License MAC is different than the one given in License file, contact UCCX product marketing to get new License files with correct License MAC. Upload these through appadmin.