FAQs.

What is Cloud?

Cloud refers to network based services hosted on elastic hardware which can be scaled
up or down on-demand. Cloud computing relies on sharing of resources to achieve
economies of scale and also focuses on maximizing the effectiveness of shared resources.

How does Cloud help in Remote Monitoring?

With geographically widespread plants, an increased need for remote monitoring system
is arising. Thus, it becomes important for engineers to come-up with reliable solution
to the problems. In such a scenario cloud servers find a perfect use because they
not only act as a central hub of information but also help reduce installation and
maintenance cost of necessary hardware. They have improved up-time and reduced system
vulnerabilities by providing secured access to information.

Is WebFRONT secure?

Connections between LogPRO devices
and WebFRONT are encrypted. Additionally,
connection between clients and the WebFRONT
services are encrypted and secured with certificates.

What does it cost?

Before creating an account with WebFRONT
you need to pay one-time refundable security fees.Once you have an account created,
you can connect any number of devices to your account.

To provide a secure and reliable service we need to continuously manage and improve
our infrastructure. WebFRONT
comes with a variety of monthly-subscription plans. You can pick and choose a plan
that suits your needs.

You can track your account usage on WebFRONT.
When account is about to reach its limit –
WebFRONT will send out notification to Account Admin. When an account reaches
usage limit – it will stop receiving further data from the connected devices.

Where is my data stored?

WebFRONT is built to support
multiple regions. Each region hosts a cloud instance and stores all the data for
that region. At the time of creating an account you can choose the region where
you want to store the data. We suggest that you choose the region closest to you.

How do I get started?

Simply drop us an email at sales@m2mlogger.com
and our representative shall get back to you shortly. They will guide you with pre-requisites
to create the account on WebFRONT.
Once you complete the formalities, your account will be created and you will receive
the necessary credentials.

Upon login you can refer to getting started guide or request a one-to-one guided
tour.

What are the Firewall exceptions required?

Allow HTTP

Traffic: Inbound and Outbound

Remote IP Address: Any

Report Port: 80

Protocol: HTTP

Allow HTTPS

Traffic: Inbound and Outbound

Remote IP Address: Any

Report Port: 443

Protocol: HTTPS

Allow TCP

Traffic: Inbound and Outbound

Remote IP Address: Any

Report Port: 8080, 8181

Protocol: TCP

Allow SNTP

Traffic: Inbound and Outbound

Remote IP Address: Any

Report Port: 123

Protocol: SNTP/UDP

Allow ICMP

Traffic: Inbound and Outbound

Remote IP Address: Any

Report Port: Any

Protocol: ICMP

About M2MLogger

At M2MLogger we provide end-to-end remote monitoring solutions to bring your metrics
online - right from data collection to data transmission and data analysis to data
visualization - all through an engaging self-service platform.