WEBVTT CAP -- THE FAMILYrtMANAGED TO GET TO HIGHER GROUND,BUT THEY ARE NOT OUT OF THEWOODS YET.>> THE SCARY THING IS WATCHINGEVERYTHING ON THE NEWS.ROSS: A JACKSON WOMAN IS HAVINGSLEEPLESS NIGHTS.HER FAMILY SOME 400 MILES AWAYrtIS TRAPPED BY RAPIDLY RISINGFLOODWATERS INUNDATING HOUSTON.>> NOW IT IS STARTING TO COMEDOWN THERE.ROSSrt: DR. CINDY AYERS' SON ERICELLIOTT, HIS WIFE CANDACE AND, TWO DAUGHTERS LEFT THEIR HOMEFOR A rtNEIGHBOR'S SUNDAY NIGHTAFTER RISING WATER GOT CLOSE TOTHE FRONT DOOR.> THEIR HOUSE IS IDENTICALRIGHT ACROSS THE STREET,ELEVATED A LITTLE HIGHER AND ATWO-STORY HOUSE.rtROSS: THE PARENTS WOULDN'T LETTHEIR KIDS WATCH TOO MUCH NEWSCOVERAGE OF THE STORM.HEY GOT UPSET BY SOME OF THEIMAGES THEY WERE SEEING ON TV.>>rt THEY STARTED TO CRY BECAUSETHEY WANTED TO GO, WHERE ARETHESE PEOPLE GOING TO GO?HOW CAN WE HELP THEM?THAT BROUGHT TEARS TO MY EYESrtKNOWING THAT THEY ARE CARRYING.I SAID RIGHT NOW THEY AREHUNKERING DOWN WITH THENEIGHBOR.ROSS: AYERS SAID SHE CHECKS INWITH HER FAMILY EVERY OTHER HOURTO MAKE SURE THEY'RE STILL SAFE.rt>> THEY HAVE A LOT OF FOOD.THEY HAD ELECTRICITY.rtSO MANY OTHER HOUSEHOLDS ANDFAMILIES ARE JUST NOW COMPLETELYUNDERWATER.AT LEAST FOR THEM IN THEIRCOMMUNITY, THEY ARE AT THIS TIMESAFE AS SAFE CAN BE.ROSS:rt THE FAMILY SAYS THEYDIDN'T THINK ABOUT EVACUATINGEARLIER.THEY THOUGHT THEIR NEIGHBORHOODWOULD BE SPARED THE STORMrt'S

A Jackson woman says her family is trapped in their Houston neighborhood.

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“That’s the street that’s right in front of them. It has more water. It’s starting to come down even to (their place). Their backyard is already saturated, but (the waters) are rising as well,” Dr. Cindy Ayers said.

Ayers’ son, Eric Elliott, his wife Candace and two daughters left their home for a neighbor’s house Sunday night after rising water got close to their front door in a Houston suburb. Ayers said once her son knew his family was safe, he went out to make sure other neighbors won’t get trapped.

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