SupportAssist

SupportAssist

Prevent hardware issues from becoming costly problems.

Say goodbye to manual routines and downtime. SupportAssist accelerates resolution and minimizes effort, giving you time back in your day to focus on the projects that matter most. Start identifying, diagnosing and resolving issues faster today.

SupportAssist Key Benefits

Improve productivity by replacing manual routines with automated support

Maximize flexibility with the right SupportAssist version for you. Choose the standalone version to monitor individual devices or use the management console version in your data center or to manage PCs across your business

SupportAssist is included with all support plans but features vary based on service level agreement

SupportAssist also comes embedded on select Dell EMC devices including PowerEdge 14th Generation (14G) servers and PS Series and SC Series storage arrays. These versions of SupportAssist come preinstalled and monitor only the individual device.

Based on June 2018 Principled Technologies Report commissioned by Dell EMC, “Save time and IT effort resolving server hardware issues with ProSupport Plus and SupportAssist”. Actual results will vary. Full report: http://facts.pt/olccpk

Based on a Principled Technologies test report, “Spend Less Time and Effort Troubleshooting Laptop Hardware Failures” dated April 2018. Testing Commissioned by Dell, conducted in the United States. Actual results will vary.http://facts.pt/L52XKM