By Shirley J. Caruso, Ed.D
What is Conflict?
The word “conflict”, especially in a workplace setting, is usually synonymous with the word “disagreement”. When defined as a disagreement, a conflict can be small – such as a disagreement over whose turn it is to clean a bathroom, or large – such as taking credit for work or ideas that are not one’s own. In reality, a conflict can entail much more … [Read more...]