Frequently Asked Questions

We hope these faq's will answer some of the questions you may have regarding our services. If you don't see the answer to your question, please feel free to call us anytime and we will be happy to answer to question.

How much room do I need to place a container?

The bins "roll-off" the rear of the truck. This will require an additional 30 feet to 50 feet to place on top of the length of the bin. On the street this will be approximately 4 car lengths.

Where will you place the Bin?

We give our driver latitude on placement of containers. Our drivers have the final say on determining if a bin is safe to place where you want it. Factors such as the turning radius of the truck, space needed to drop the bin, low hanging power lines, tree branches, car ports, or garages can all influence where our driver can ultimately place the bin. Always have a plan B as to where you want the bin placed.

*Note that you must be on location if you have special placement instructions.

Can the bin damage my property?

Yes. Our containers and trucks are very heavy. We prefer to place the bin on a hard level surface. Surfaces such as lawns (especially when damp) and asphalt driveways (under hot summer sun) are susceptible to damage. We make every effort to avoid damage to your property by placing wood down for the bin rails to sit on. This will cut down on possible scratching or damage of your driveway, but we will not be responsible for damage done due to placement or pickup of our bins.

How high can I fill the bin?

All of our bins have a "Level Load Only" sign on them to remind you not to fill the bin over the rails. Any items above the top will be removed, or you will be requested to off load material before we can safely haul the bin.

How long can I keep the bin?

The bin can be kept for up to 7 days. Call us if you want to keep the bin any longer.

Do I call the office for pickup?

Yes, you have to call the office to schedule a pickup

What if I need another container?

Call us and we will get you an empty bin as soon as possible.

How do I pay and do I have to be on location for delivery?

For retail customers payment can be made through Visa, MasterCard, or Cash. Before we drop the bin at your home we will require payment.

How much does it cost?

Generally, the cost of the bin depends on the type of material you are putting into the bin and the location we are sending the bin to. Please contact us and we will be pleased to give you a quote on the spot by telephone.

Which Area Are You In?

Not sure if we service your area? Select thearea you live in above and find out if ourservices are available in your area.

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