While much attention is deservedly paid to how these services are transforming the way that people watch TV, live TV still lives on. Nielsen's recent Total Audience Report and the company's 2014 cable TV ratings help to shed some light on the dimension and pace of TV viewing change.

800response's insight:

With so many people using DVR, Netflix, and On-Demand services these days, live television must be going the way of the dinosaur, right? Not so! A recent LRG study reveals that while more people are using time-shifted TV, the majority of viewers rank live TV as more important than DVR, On-Demand, and Netflix. This fidelity to traditional TV viewing maintains it as a formidable advertising platform, and an excellent means of making more people aware of your business!

Evaluate call center processes and call handling procedures to have a positive impact on and improve the bottom line revenue with speech analytics technology.

800response's insight:

Here's an overview of how speech analytics technology works, the benefits of a cloud-based solution, and some KPIs that businesses are addressing and improving by using the technology to help them get a handle on the customer experience they are providing.

Your employees and your agents have a lot to say, and much of it can be used to further improve the customer experience. Plus, you’ll gain demographic knowledge about your callers, like average home value and household income, address, county, zip code, and more to beef up your customer database.

Sharing your scoops to your social media accounts is a must to distribute your curated content. Not only will it drive traffic and leads through your content, but it will help show your expertise with your followers.

Integrating your curated content to your website or blog will allow you to increase your website visitors’ engagement, boost SEO and acquire new visitors. By redirecting your social media traffic to your website, Scoop.it will also help you generate more qualified traffic and leads from your curation work.

Distributing your curated content through a newsletter is a great way to nurture and engage your email subscribers will developing your traffic and visibility.
Creating engaging newsletters with your curated content is really easy.