FAQ

What is Baetea?

Baetea is a health and lifestyle company with a desire to promote an active, healthy and balanced lifestyle. Our products are made from the best ingredients for your body. The ingredients we use are designed to help you feel better.

Boost your energy level without any nasty artificial ingredients. Contains natural, beneficial ingredients to promote a feeling of fullness and help suppress appetite while giving your body nutrition with vitamins.*

Can I drink the tea cold?

Yes you can let the tea cool down and drink it, some of our customers prefer it cold, however it may not taste as nice to everyone!

Does Baetea expire?

Our tea does not expire, it is always safe to drink. We do advise that you drink the tea when it is still fresh as it will taste better and the benefits will be greater too. The best way to extend shelf life and store tea is to use an airtight container and place in your freezer.

Does the tea contain caffeine?

Yes, our Detox Tea does contain caffeine due to some of the ingredients.

How old do I have to be?

If you are under the age of 18 please we request parental permission to purchase our tea and parental guidance throughout use of the product.

Can men use Baetea too?

Yes! Lots of men use Baetea too! The teas work the same way for men and women.

Can I still eat and exercise normally during the detox* tea?

Absolutely! We would never advise for anyone to stop exercising. Exercise and a healthy diet is the cornerstone to a healthy body. We recommend all customers eat healthily during their detox* tea to maximize effects and to achieve the results they're looking for.

Will my detox* tea affect my contraceptive pill?

We're sorry but we can't comment on how our products affect contraceptives. It's best to take a copy of our ingredients and discuss with your doctor about whether Baetea is suitable for you.

We advise the use of condoms for the duration of your detox* tea.

Can I take Baetea if I'm conceiving, pregnant or breastfeeding?

We're afraid we can't comment on taking our products if you are conceiving, pregnant or breastfeeding. It's best to take a copy of our ingredients and discuss with your doctor about whether Baetea is suitable for you.

Will the benefits of the detox* tea reverse as soon as I stop?

Provided you maintain a healthy diet and exercise regime then no, they shouldn't.

Can I stop once I reach my goal?

You can choose to stop the detox* tea at anytime. Obviously, the longer you go, the more weight you will lose. If you are happy with how you look and feel you can stop ay any time.

You can always start another detox* tea.

How often can I do the detox* tea?

You can use Baetea as long as you want to aid your weight loss or maintain weight. We recommend just listening to your body and going with how your body feels and how it reacts with the ingredients in our tea.

Do you ship internationally?

At the moment, we do not ship internationally. We hope to soon.

Can I use a forwarding shipping company (eg. Aramex)?

Unfortunately not. We cannot be responsible for packages if you send them to other shipping companies. We cannot be responsible for damaged or lost packages if you send them to other shipping companies.

When will I expect to receive my package?

Packages being delivered in the United States typically take 2-5 business days to arrive after they are shipped, some orders can take 5-10 business days to arrive. Orders take 24-48 hours to process for shipping. You’ll receive a tracking number and link as soon as your order ships. Please allow 24-48 hours for tracking to be available.

Why isn't the tracking link working once I receive an email confirmation on the order?

Tracking will be available in 24-48 hours after processing.

I still have not received my package, what do I do?

Baetea will send you a tracking link once your package has shipped. You can view your package’s last location on the tracking system. Contact your shipping carrier or Post Office and give them the tracking number to your order to locate your package.

The tracking states it has been "Delivered" but I have not received it yet. What do I do?

Contact your shipping carrier or Post Office and give them the tracking number to your order to locate your package. USPS can hold packages for 30 days in their facility if they were unable to deliver package to the receiver during time of delivery and becomes unclaimed. Contact your carrier or Post Office as they may have it on hold for you to pick it. If it’s past the 30-day mark then USPS will resend the package back to Baetea as unclaimed.

When can I cancel my order?

We can only cancel orders before processing. Once an order is processed for shipping, we are unable to cancel that order.

When can I return my order/when can I get a refund?

Please note all sales are final, this is not a money back guarantee product.

*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.