Service Manager / Crown Automotive

Service Manager / Crown Automotive

More information about this job

Overview

**Attention Top Service Managers/Leaders**

Crown Automotive is Now expanding our team!

Crown Automotive a subsidiary ofAsbury Automotive is one of the largest U.S. based franchised auto retailers with over 80 dealerships and 25 collision centers and over $6.5 billion in total revenue in 2016 is seeking an Experienced Service Manager!

Our Culture? We pride ourselves on commitment to excellence and being able to offer a sought-after business model in the automotive industry: entrepreneurship. We seek leaders who exhibit entrepreneur qualities; innovative, optimistic, risk tolerant, self-driven and sufficient, have a vision, flexible and open-minded, and have superb business skills! Entrepreneurial spirited individuals are not frightened to take risks because they understand risks bring high reward. If this is the type of culture you seek then Asbury is the company for you!

Grow with us Today !

Responsibilities and Qualifications

Oversee the service department, technicians, service advisors, service call center, valet, detailers and service lane

Manage employee schedules and pay plans

Forecast goals and objectives for the department and strive to meet them

Work with the Parts Manager to ensure a timely turnaround of parts needed for internal jobs

Work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner

Attend manager meetings and conduct service dept. meetings

Prepare and administer an annual operating budget for the service dept

Handle & resolving customer complaints

Motivate, train, develop and reward employees

Will communicate with customers about maintenance and service work needed effectively

Continue to maintain Asbury's value, quality, and integrity

Strong customer service skills are a must

Must be able to manage a team, motivate and develop

Experience with ADP or other automotive software required

Experience as a technician or good technical aptitude

Proven track record to grow the fixed ops business through excellent CSI, advertising, managing utilization and proficiency of the shop

Must have 3+ years as an Automotive Service Writer/Service Assistant Manager

Must have 3+ years as an Automotive Service Manager

Must be able to manage in a fast paced work environment

Must be able to pass pre-employments screens (Background & Drugs)

Benefits

Medical, Dental and Vision Insurance Available after 60 days

401K Retirement

Flexible Medical Spending Accounts

Supplemental Life Insurance

Short Term and Long Term Disability Packages

Paid Vacation Time Off

Promotions from Within

Wellness program

If you have experience in any of the following apply now! Assistant Service Manager, Body Shop Manager, Parts Manager, Service Writer, Service Advisor, Service Consultant, Automotive Service Sales, Service Agent, Service Estimator.