It would be nice if we all received an immediate reply, but the reality is our message is probably one of several that have not been opened. The person may be out of the office, in a meeting or simply prioritizing their responses.

In our digital world, there is something magical about getting a stamped letter with our name written on the front. The best part is that with the right supplies, the entire process takes less than five minutes.

January is National Thank You Month, the perfect opportunity to pause and express your gratitude. While an email or text message is nice and a phone call is fine, nothing conveys heartfelt thanks or leaves a lasting impression better than a handwritten note.

People can be insensitive when it comes to painful topics like infertility, and many make hurtful comments, even when they don't mean to. Over the years, patients have shared some of those hurtful comments with me and my colleagues.

When friends and family come together to celebrate the New Year, the festivities usually include raising glasses for an uplifting toast. If delivering the toast falls to you, some advance preparation will help you create a memorable start to the celebration.

The rules for a proper RSVP are basic but often ignored. Failing to properly respond to an invitation will inevitably lead to ill will, hurt feelings and getting tagged as a rude guest or a thoughtless friend.

Downtime used well will help you when the holidays are over, and business gets back to its normal hectic pace. Tackle these tasks during the slower time and be ready to start fresh in the busy New Year.

Who has time to sip cocoa by the fire when there are cards to send, gifts to buy, parties to plan, and houseguests to host? This holiday season, let's resolve to stay calm. Here are six tips to keep the "happy" in the holidays.