Wednesday, November 12, 2014

While many companies talk about someday implementing strategies that will provide competitive advantages and change the world, SmartStory Technologies is delivering. They combine the use of big data, POS (point of sale) systems, Code Halos strategies, mobile apps and hyper-personalization to deliver customized short-form videos to mobile devices that are specific to the user's needs, at the right time and on the right device. This technology will change retail. Especially when complex products and services are involved.

Digital transformation is about recognizing the impact of innovation in your industry, market and business. It is about understanding how new technologies will transform your business plans and budget priorities. It is about being bold enough to act and change direction mid-year, or budget cycle.

In this interview with SmartStory's CEO Michael Boerner, we dig deep into how digital transformations are already changing the way retailers interact and support their customers in completely new and innovative ways that will change the competitive landscape forever.

If you sell complex products and services - I strongly suggest you study this video segment and discuss what you are seeing with your strategy team. Your industry and market will be impacted. Stay tuned for parts 2 and 3 in this series.

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.