TeamViewer Pilot

Enhance your remote support with augmented reality

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See what your customer sees

Augmented reality is shiftingthe boundaries of remote support.

Augmented reality enables you to fix issues beyond the screen – no matter how far away you are. With TeamViewer’s augmented reality solution TeamViewer Pilot, you will be able to see through your connection

Augmented reality in your daily working life

Find out how TeamViewer Pilot will empower your business

GET HELP INSTANTLY

Receive support right when you need it

One of your machines suddenly stops working. As this is a critical moment for your business you need help on the spot, right in this moment. With TeamViewer Pilot, you can quickly reach a remote expert, show him the problem through the camera of your smartphone and let him guide you to the problem solution.

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ENHANCE AVAILABILITY

Assist your customers wherever they are

Your customer’s car broke down and they are miles away from your car workshop. With TeamViewer Pilot, you can provide support no matter how far away you are: simply connect to their TeamViewer Pilot app, look at the motor through their smartphone camera and guide your customer to the problem solution, as if you were on site.

AVOID LONG COMMUTES

Save time and money through solving problems remotely

Your customer needs to set up a router. All they need is your knowledge and guidance while setting it up themselves. Being on site would require a long commute and is not necessary. Give your customers instructions and watch as they complete the set-up – all while you are in your office and connected through TeamViewer Pilot.

Help the on-site employee or customer fix the issue by drawing and highlighting on the screen onto real-world objects.

Benefits

Key Benefits with TeamViewer Pilot

How TeamViewer Pilot can help you:

Save Money

You don’t need to hop on a plane or take a road trip to fix technical IT issues. Lower travel costs effectively by replacing on-site visits with remote support sessions by service technicians and customers.

Solve Problems Efficiently

Act immediately when downtime or errors occur. Enable your service technicians and customers to get direct support from experts via audio and interactive video.

Improve Processes

Transfer knowledge for technical repairs and maintenance or provide approval for inspections as if you were on-site.

Maintain Security

Within TeamViewer’s secure global network, all remote connections are secured end to end with RSA public/private key exchange and AES (256-bit) session encryption.

Transfer Knowledge

Use augmented reality to train your employees by showing them important processes or accompanying them during the execution.

Digitalise field service

Avoid on-site visits using augmented reality while benefiting from the speed and security of TeamViewer’s complex global network.

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Get Your TeamViewer Pilot Subscription Today!

Subscribe to TeamViewer Pilot and unlock the full potential of augmented reality-based remote assistance immediately.