Plugged in not charging 0% remaining

I saw this for the first time today… TWICE! Two almost brand new laptops one HP and one ACER had the same symptoms. They were both plugged in and NOT charging! On $2000 toys office resources this is serious!

I looked on-line and could not find an answer anywhere. It seemed lots of people were complaining of the same issue. Some of them did bios updates, uninstalled Microsoft power drivers, went out and bought new batteries, chargers or sent their machine in for servicing.

I tried the not charging batteries on other machines and they were charging!

I popped them back one back into the Vista machine and it still was not charging. The other laptop was XP. But the machine was not even charging when it was shut down. So how could that be possible?

I have NO IDEA! But all I know is how I finally fixed the problem on one of the machines and then on the second. Is it some voo-do shit? Did I wish them better somehow?

It still said Plugged in Not charging. Then I turned away to my desktop for a second to hit up Google a little more and I saw it change out of the corner of my eye…

Plugged in. Charging 1%

SWEET! I then replicated my steps for the other machine and just like that I was back in business. Anyone care to explain this Technology Voo-Do? Does this make sense to you? Am I missing something? No really hit me up in the comments because I am flabbergasted!

Update: Just back from a meeting and my laptop is reporting that the battery is at 100%! Woo-Hoo!

I got this problem about 5 days ago while staying in Lahore, Pakistan for my study. I tried to get solution from internet and I got some solutions like this to uninstall battery control drivers and restart etc. but in vain.

Then later I found this error in my bios log.
“Alert! The ac power adapter wattage and type cannot be determined” so then I came to know that my charger lost the compatibility to my laptop which is Dell Latitude e5520 which uses 90Watt dell charger.
I went to market today and bought new charger of same quality which cost me only 10$ from Hafeez Centre, Lahore, Pakistan.

It may happen that in market 1 or more charger may not charge like your old charger but I recommend to use more than 3 chargers if it is still not charging…

thank you so much G
i was gonna get the battery packed replaced until i tried the method u posted. i’m sure Karl’s method would also have worked but yours was without the rebooting and i solved the problem literally within a minute. thanks a bunch :)

I had the same problem just a while. I removed my battery after it gets low and plugged in my laptop. But when I tried to put back the battery, it’s no longer charging. It keeps on flashing orange light even it is plugged. But it was now resolved. What I did is I:
1. Remove the battery and use the laptop while plugged in.
2. Shut down the pc
3. Remove the plug
4. Put back the battery
5. Tried to press the power button and
6. Put back the plug..

The orange indicator became white, that means the battery is now on its “charge mode”

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