Please note that payment refusals depend on your banking establishment and not on Montpellier Méditerranée Airport. We invite you to renew your order after contacting your bank or by using another payment method.

We invite you to check your spam or log into your MPL account. You can reprint or download your reservation form at any time from the "My orders" tab, then "View my order" and "Download my reservation form". If you still can't find your booking form, please contact us by email at contact[at]montpellier.aeroport.fr.

For reasons of availability and parking space management, it is not possible to modify a reservation. However, you can cancel your reservation yourself free of charge up to 3 hours before the start of your parking period, then make a new reservation, directly from your MPL account, tab "My orders", then "View my order" and "Cancel my reservation".

Enter the access code that you received by email on the digital keypad located on the P6-100% Web entrance terminal. Once your code is validated the terminal will automatically issue your ticket. Keep this ticket in a safe place, you’ll need it to exit the car park.

If you need help, use the interphone and press the “i” button. Assistance is available from 5.30 am to 11 pm (or until the last scheduled flight).

Make sure you leave enough time to park your vehicle and walk to the airport terminal, (estimated walking time 5 minutes) respecting the arrival and check in times for your flight.

You can take advantage of your reservation up to 6 hours before your scheduled arrival time and up to 6 hours after your scheduled departure time. If you plan to come earlier or leave later, consider cancelling your reservation, then making a new reservation directly from your MPL account.

Promeo Lounge & Fast Track Reservation

Access is offered to eligible customers based on the loyalty programmes or fare class of the partner companies. For more information, visit the Promeo Lounge & Fast Track page in our Shops & Services section.

For all other passengers, access to these services is subject to a charge (€18 for over-12s, €9 from 2 to 12 years, free access for children aged 0-2), and is available for booking directly from the Promeo Lounge & Fast Track page in our Shops & Services section.

We invite you to check your spam or log into your MPL account. At any time, you can reprint or download your reservation form from the "My orders" tab, then "View my order" and "Download my reservation form". If you still can't find your booking form, please contact us by email at contact[at]montpellier.aeroport.fr.

Flight, Flight & Hotel, Hotel, Rental car Reservation

For any request for information without a reservation number (flight reservations, flights + hotels, hotels and rental cars), we invite you to contact our partner Aéroports Voyages directly (answer within 48 hours maximum, generally between 12 and 24 hours):

Parking

Yes, car parks without reservation are available. However, booking your parking space online allows you to benefit from the best rates. To find out more, go to the rates & booking page in our parking section.

Access

An Airport Shuttle (line 120) managed by Hérault Transport and the TaM bus and tram network, provide easy access to Montpellier Airport by public transport from all over the Montpellier metropolitan area. For more information, visit the Public Transport page in our Access section.

Located 10 minutes from Montpellier's city centre and beaches, at the gateway to the motorway network, Montpellier Airport is easily accessible by car. A route search service is available to guide you through your journey. To park at the airport, more than 3,000 parking spaces are available with or without reservation. And to leave the airport, a car rental service is also at your disposal.

The Airport Shuttle managed by Hérault Transport provides a daily connection between Montpellier Airport and Place de l'Europe in Montpellier (including Sundays and public holidays). Timetables are available on the Public Transport page of our Access section.

Flight

Depending on your airline, you can check in online directly on the airline website or at the check-in counter in the terminal building (Departure Hall) on the day of your departure. If you have checked in in advance and do not have checked baggage in the hold, you can go directly to the boarding gate within the Boarding Deadline.

Yes, depending on the airline you are using and by respecting certain formalities. For all information concerning the travel of a minor departing from Montpellier, go to the Unaccompanied Minors page in our Traveller's Guide section.

For information about the schedule and/or status of a flight, go to the Departure flights and Arrival flights pages of our Flights & Destinations section. On these pages, you can subscribe to alerts to be informed by email of flight status updates.

If you fly with the same airline and on the same reservation, your checked baggage will be automatically transferred to your second flight. You will then only have to check it in at Montpellier Airport.

In case of flights with two different airlines or via two different bookings, check with each airline.

As each airline is responsible for the luggage of its passengers, in the event of lost, damaged or delayed luggage, we invite you to contact your airline directly. For more information, go to the Lost & Damaged Luggage page of our Traveller's Guide section.

Documents

To travel within the EU and Switzerland, a valid identity card is required. Namely: in France, since 1 January 2014, the validity of the identity card has been increased from 10 to 15 years (issued between 1 January 2004 and 31 December 2013).

For all travel outside the EU and Switzerland, a valid passport is required to travel.