WestJet cuts commissions, prompting criticism from ACTA

WestJet Airlines is dropping commissions paid to travel agents from 9% to 4% on flight bookings. The Association of Canadian Travel Agencies blasted the decision. "This is a disappointing turn of events from a company that endeared itself to the travel agency community in 2001 when it chastised other airlines for turning their backs on agents once they had majority market share," ACTA stated.