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He made a good effort putting up with it for 2 years, but it is still not right. He should raise the prices to compensate for his losses like any rational business would do; not go entirely against his business model in an emotional uproar. Still, I can't really fault him. Anyone can refuse anyone service, but he should have thought of a better excuse just for publicity sakes.

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I have not (yet) been banned from some all-you-can-eat restaurants but I notice they actively dodge my table when making rounds and just yesterday at a [acronym='LOLCHINESE']Japanese[/acronym] joint they gave me less than what I requested. Wwhen the people of my table were all done, and I kept going with requests the waitress came at me with a bitchy attitude -- "Hey, you no done yet?". Bitch please.

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This isn't that uncommon, as in most places have made it legal.. "All You Can Eat" is a phrase, more than a promise.. they are allowed to enforce a "with reason".. It's not like after one day he kicked them out.. This had been going on for over a year..

In any case, I think he's within his rights to ban them. You can't have one or two people ruining it for every other customer who doesn't clean out a whole buffet.

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[quote name='Ryoken' timestamp='1349305045' post='595223849']
This isn't that uncommon, as in most places have made it legal.. "All You Can Eat" is a phrase, more than a promise.. they are allowed to enforce a "with reason".. It's not like after one day he kicked them out.. This had been going on for over a year..

In any case, I think he's within his rights to ban them. You can't have one or two people ruining it for every other customer who doesn't clean out a whole buffet.
[/quote]

Well while they did go in ther for 2 year i dont think they should of got banned cause lets be honest tho they was paying for the all you can eat thing so they are paying customers . and didnt they think they could just make more of what ever they ate out of unless the place is to dang cheap to stock enough of what ever to cover ther all you can eat stuff

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Yeah, I don't know about this. They're clearly regulars, and there are surely more people who don't eat their money's worth (always happens to me ) than folks like this--I highly doubt they are losing money due to these two individuals.

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[quote name='Charisma' timestamp='1349305714' post='595223867']
Yeah, I don't know about this. They're clearly regulars, and there are surely more people who don't eat their money's worth (always happens to me )
[/quote]

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[quote name='Charisma' timestamp='1349305714' post='595223867']Yeah, I don't know about this. They're clearly regulars, and there are surely more people who don't eat their money's worth (always happens to me ) than folks like this--I highly doubt they are losing money due to these two individuals.[/quote]

These businesses make most of their money from drinks and if these people were avoiding drinks, eating large amounts of food and opting for the more expensive items then they could easily cost the business more money than they paid. Further, if the additional claims - like pushing other customers out of the way - are true then that is a legitimate concern, though they sound fabricated to me.

At the end of the day the business is making its money by offering "all you can eat" and should honour that. Some customers [i]will[/i] cost more than they pay but they will make that up from the other customers. If they are losing money because of their business model then perhaps its time to change what they're doing. Two people should not be able to threaten the financial viability of a business.

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[quote name='Cute James' timestamp='1349306195' post='595223887']
The owner has the right to decide who is and who is not welcome in his restaurant.

These two greedy bloaters deserve to be banned. Buffet-style restaurants are intended to allow customers to sample a wide variety of dishes, not simply to consume as much as possible.
[/quote]

So, how is anyone to know what "within reason" is when they clearly advertise all you can eat? Advertise "within reason" if you are going to be truthful.Everyone has a different idea of how much is too much.