HW Insiders 2016

Celebrating the industry's MVPs

Kristen Colonna

Lock Desk Manager, Retail, Mortgage Master, loanDepot

“Kristen’s knowledge, experience and natural leadership skills are unsurpassed. She is one of the best-kept secrets in all of lending.”

Kristen Colonna skillfully maintains a vast mortgage product offering for a loanDepot retail channel,
ensuring that product and pricing information is accurately synched within the loan origination system. Under her management, the Registration and Investor Relations Department has risen to a new level and continues to improve. She is also a primary liaison to the secondary markets, where she meticulously maintains existing relationships while developing new potential business affiliates.

Colonna is responsible for investor on-boarding and acts as the primary point of contact for several technology vendors. She is also frequently called upon to help brainstorm and problem-solve on a variety of business challenges. Her efforts within the company have not gone unnoticed, as evidenced by the many internal company recognition awards that she has received, including employee of the month and multiple annual achievement awards.

Since the financial crisis, Colonna has been instrumental in ensuring that the economics of the company’s lending process remain intact during rapid market movements.

Commentary

Every day, people in your community are looking for a new place to call home. But in the age of the digital shift, they are now getting most of that information from their mobile devices rather than more traditional sources.