I received the product promptly but was disappointed when I tried to open the bottle to use the supplement. The cap was loose and there was no safety seal! I am a frequent purchaser of iHerb supplements and have always received high quality products until now. I emailed iHerb about the situation and explained that I was nervous to use the product but have yet to hear from them. As far as I know, all supplements these days come with a safety seal. I hope iHerb will address this issue promptly.