AMEX Optima CLI and Additional AMEX Product

I currently have the AMEX Optima CC after some financial issues with them. I have a perfect customer since they issued the Optima CC for me 3 years ago.

I have read a lot on the forum that with this card I will never get a CLI, and I most likely will never be able to get another AMEX product. Well, I just called their customer service department to feel them out and the rep stated that she could definitely put in a CLI request. Also, she said that she could definitely try for another CC.

I understand that I probably would get denied for another CC with the Optima CC, but she said that my account was eligible for a CLI as long as my credit report was good.

Has anyone actually had success with a CLI with the Optima CC? I thought it was just stuck at the same forever.

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