Hotel Policies

Check-in:

4:00 PM

Check-out:

12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Nice family trip

Very nice resort, very clean and the staff is amazing. Beach not as nice compared to the hotel zone area. Wifi available with extra charge.

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

5

Hotel staff:

4

Comfort:

5

Location:

2

Value:

4

Trip purpose:

Business

Review of Villa Del Palmar Cancun Luxury Resort & Spa

Reviewer score

4

5.01.0

Would recommend

Nalica K.

Business

Mountain View

Jul 18, 2015

Slow check-in good restaurant selection

Check-in was slow. There were many restaurants to choose from. We ate at an italian restaurant by the beach. The atmosphere was nice. We checked-in late and had to leave early for a flight so did not really use the pool but they looked very inviting.

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

4

Hotel staff:

4

Comfort:

4

Location:

2

Value:

4

Trip purpose:

Business

Review of Villa Del Palmar Cancun Luxury Resort & Spa

Reviewer score

5

5.01.0

Would recommend

Irma C.

Business

N/A

Apr 19, 2015

Awesome vacation

For sure returning it was a great trip with the family there's lots to do and see the staff was great and the mini travel agency inside the resort make it so easy to plan little trips

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

5

Hotel staff:

5

Comfort:

5

Location:

5

Value:

5

Trip purpose:

Business

Review of Villa Del Palmar Cancun Luxury Resort & Spa

Reviewer score

5

5.01.0

Would recommend

Irma C.

Business

N/A

Apr 19, 2015

Awesome vacation

For sure returning it was a great trip with the family there's lots to do and see the staff was great and the mini travel agency inside the resort make it so easy to plan little trips

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

5

Hotel staff:

5

Comfort:

5

Location:

5

Value:

5

Trip purpose:

Business

Review of Villa Del Palmar Cancun Luxury Resort & Spa

Reviewer score

4

5.01.0

Would recommend

Valisha H.

Business

N/A

Mar 17, 2015

Great Family Getaway

Although the location was not the best in town, this resort provide awesome services. I met family from all walks of life. This is a great place for kids to mix and mingle. My daughter and I loved the room, it was very comfortable. Walmart was not far away and our needs were most definitely met. You will need a rental staying at this location. Also, hopefully the construction is completed and this will be a resort I will frequent whenever I'm in town.

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

4

Hotel staff:

4

Comfort:

4

Location:

3

Value:

4

Trip purpose:

Business

Review of Villa Del Palmar Cancun Luxury Resort & Spa

Reviewer score

5

5.01.0

Would recommend

Ekaterina P. Ward

Business

Brooklyn

Mar 10, 2015

Beautiful Hotel, pleasant stay

Very nice clean hotel, very well maintained, beautiful spacious rooms! The only concern is the ocean's bottom was stony. Very hard to walk.

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

5

Hotel staff:

4

Comfort:

5

Location:

3

Value:

4

Trip purpose:

Business

Review of Villa Del Palmar Cancun Luxury Resort & Spa

Reviewer score

5

5.01.0

Would recommend

Natalie W.

Business

N/A

Feb 16, 2015

AWESOME BIRTHDAY GETAWAY

I LOVE LOVE LOVE This Resort! When we first arrived they had booked us for a 2 double bed room instead of the king, but promised to take care of us the next day! The next day the desk agent said there were no rooms available and I was heartbroken. 10 minutes later Pablo the Desk Manager came out and found us an even better room! Great view, closer to the beach! The entire staff, the food, the experience was so awesome! We're coming back next winter too!

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

5

Hotel staff:

5

Comfort:

5

Location:

5

Value:

5

Trip purpose:

Business

Review of Villa Del Palmar Cancun Luxury Resort & Spa

Reviewer score

4

5.01.0

Would recommend

JJ

Business

SIMI VALLEY

Feb 10, 2015

good overall but there are some extra you need to get

This hotel is new . it's clean and nice...
If you just spend all your time at the hotel it will be great place
But if you like to go out to downtown area it's better to get rental car or pay $20USD for one way with taxi
Also you will need to pay $10.00 internet fee per day per device if you are not a member of this hotel

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

5

Hotel staff:

2

Comfort:

5

Location:

2

Value:

4

Trip purpose:

Business

Review of Villa Del Palmar Cancun Luxury Resort & Spa

Reviewer score

5

5.01.0

Would recommend

vasiok

Business

N/A

Jan 25, 2015

Awesome

Great place we had lots of fun new hotel nice staff great food

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

5

Hotel staff:

5

Comfort:

5

Location:

5

Value:

5

Trip purpose:

Business

Review of Villa Del Palmar Cancun Luxury Resort & Spa

Reviewer score

5

5.01.0

Would recommend

Master Chef

Business

N/A

Jan 12, 2015

Great Resort

This was a great vacation at this Hotel. We did not do the all inclusive as we found it cheaper for us not to. The prices were very reasonable and the food was good quality, I should know I am a chef. Service was outstanding and they take good care of the guest. We stayed 7 days and spent 300 dollars dining at the restaurants. This is food only as we do not drink. If you do happen to par take in alcoholic beverages then all inclusive is a good way to go. Hotel is very very clean and they were johnny on the spot for all our needs in our room. The con i would have to say is not the beach as it is very sandy, but once you get into the water itself, not sandy and a bit rocky. Still all in all, great experience for us.