SHIPPING & RETURNS

SHIPPING:

Receive Free Ground Shipping on orders over $50 by entering promotional code SMFREE50 at checkout. Free Shipping promotion is only valid for shipping addresses in the United States excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases. Please note, this promotion may not be combined with any other offers unless explicitly noted. The SMFREE50 code is not valid on Clearance Items or Gift Card orders.

Expedited orders must be placed before 1pm ET.
We also offer expedited shipping – two day and next day on merchandise that is in stock.For further details, please visit our Shipping Policy page.

RETURNS:

For your convenience, we accept returns for items purchased at Steven and Steve Madden stores (only stores in the USA excluding Colorado and Utah locations and Steve Madden Outlets). We gladly accept returns of unworn merchandise within 30 days of delivery.

If there is no store near you then you may obtain return authorization via phone, Live Chat, e-mail or by signing into your account and going into your order. The authorization requests must be made within 30 days from when your order is delivered.

Shipping charges are not refundable and there is a $6.95 per order return fee that covers restocking and postage back to the warehouse. Clearance items and earring purchases cannot be returned or exchanged.

* CLEARANCE Items and Gift Cards are Final Sale. No Refunds, Returns or Exchange.

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POKKER is rated
3.0 out of
5 by
2.

Rated 2 out of
5 by
rrocha from
Color not the sameThe shoe itself is a good shoe but the color looks nothing like it does online. When it arrived it looked more chocolate than cognac so if thats one of the primary reasons you're buying it I'd say skip it, but if you just need a brownish dress shoe I say go for it. Unfortunately for us it didn't work out but it might for you.

Date published: 2014-07-02

Rated 4 out of
5 by
Herr from
Excellent fitThese shoes are the perfect companion on a poker night.