In case the antivirus protection you have installed is/is not on the above list, please contact your Panda Support office indicating the installation package and full version of your antivirus software so that we can study the reason why the program is not uninstalled or add the program to the list.

While your case is studied, and using the Administrator account, you can apply the following steps:

Uninstall the antivirus software using the Add or Remove Programs option and restart your computer.

Retry Panda Cloud Office Protection installation.

If error 2093 persists, and ensuring you are using the Administrator account, type the following in the Command line console:

If Windows XP:

WMIC /NAMESPACE:\\root\SecurityCenter PATH AntiVirusProduct DELETE

If Windows Vista, Windows 7 or Windows 8, go to C:\Windows\system32\, right click cmd.exe file, select Run as... and select the Administrator account. Then, type the following in the Command Line console: