News/Tutorials

We are excited to announce the channel release of the newest addition to Switchvox, the Switchvox Softphone for iPhone. The Switchvox Softphone for iPhone brings a new level of mobility to Switchvox, delivering all the power of Digium IP Phones to the user’s iPhone. Now, users will be able to make and receive calls, transfer, record, change status, and much more!

We plan to publicly announce the release of the new Switchvox Softphone for iPhone on November 18, 2014. Please refrain from posting any sort of announcement (website, blog or social media) until November 19, 2014.

The primary new features incorporated in this release are features to support the functionality of the Digium phones. However, there are other new capabilities incorporated in this release as well.
The new features include:

The new features include:

Status and Status-based Call Rules – Create new status indications, detect and update Status information on your Switchboard, Digium Phones, and Switchvox User Interface. Call Rules can now take affect automatically when you change your status in any of these places.

Contacts – Define a set of contacts for your internal directory (for Switchboard) and the Digium Phones

More information will be provided to you regarding the general availability of the Digium Phones. Pre-orders are being accepted currently through Digium’s North American Distributors.

Don’t lose on price – learn more about how
Digium can help

As you know, today’s IP PBX market is very competitive. A wise sales manager once told me that we never lose on price, we lose because we fail to create value. That being said, we all hate to lose on price, especially if we don’t get the opportunity to sharpen our pencil.

Digium wants the opportunity to support you in price-competitive deals. Before you “lose on price”, please contact your channel manager to see if we can help!

Here are some criteria that Digium considers when offering special pricing.

Is there documented evidence of competitive pricing? A copy of a competitive quote is great. A customer’s report that we are X% high is good. Bring as much data as the customer is willing to share.

Who is the competition? Are we comparing relatively equal alternatives?

Are you prepared to discount? Shared reward will require some shared pain. Speaking of pain…what is the prospect’s pain and how does Digium address it? How does the competition address it? How can we position our value in tandem with a discount?

When will the customer purchase the solution? This month? This quarter?

Also, consider that with Digium phones on the horizon, we are able to leverage more Digium content than ever before, to support competitive pricing.

While we won’t always be able to provide additional price support, we would always like the opportunity. More often than not, we are able to help. Please contact your channel manager for further assistance.

Coming Soon - Digium Pinnacle Partner Award Winners

Digium is proud to introduce a new annual award to recognize its outstanding partners in each region. This inaugural list includes some of our best performing partners in the Business Communications category, as well as our Custom Communications category. Watch for a special edition of Digium Channel News that will announce the winners.

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