Orders are usually completed in 2 to 3 weeks (+ shipping time). Keep in mind that our processing time typically increases to around 5 to 8 weeks (+ shipping time) from April to November for weddings and Halloween.

***If you order the wrong size for the measurements you provide, you will be sent an invoice for the price difference. The invoice must be paid within 5 business days or your order will be canceled. Please note that your order will not be started until full payment is received.

Please keep in mind that your order cannot be started until we receive measurements. Orders received without measurements or arrangements to provide measurements at a later date will be canceled.

TUTU DRESS SIZE CHART
Our sizes do not always align with standard children's clothing or age ranges. Please be sure to check your measurements against our size chart when ordering to ensure you purchase the correct size.

***Please see our shop for additional size listings. Each of our dresses has a 12m-2T, 3-4T and a 5-6Y listing. Prices vary by size. If you would like a dress smaller than a size 12m or larger than a size 6, please send us a convo and we will set up a listing for you.

Not sure what size to order? Send us a convo; we'd be happy to help you.

Q: Should I have my child wear something underneath?
A: Wearing something under our dresses is a personal preference. You may opt to wear a slip, leggings, shorts, tights or tube top. If you are going to be using the dress in an outdoor setting where there is wind we would recommend wearing an undergarment.

Q: Can I order a custom dress or alter one of the dresses in your shop?
A: We no longer offer custom designz. Please see our shop for the products we have available. We are constantly adding new designz and color options.

Q: Do you ever have sales?
A: We have sales on occasion. We announce sales via our Facebook page, shop announcements, www.cutiepatootiedesignz.com and email. If you would like to be added to our email notifications, please send a message to cutiepatootiedesignz [!at] yahoo.com or you can put a message in the notes section at checkout to be added.

Q: What’s your processing time?
A: Our processing time varies throughout the year. We typically complete orders in 2 to 3 weeks (+ shipping time). During our busier times (April to November) processing can take up to 8 weeks or more (+ shipping time). Our processing time is updated on a regular basis in our shop announcements: http://www.etsy.com/shop/Cutiepatootiedesignz

Q: Can you rush my order?
A: We no longer do rush orders. Please see our shop announcements for our current processing time: http://www.etsy.com/shop/Cutiepatootiedesignz We do offer express shipping for an additional fee. Please contact us for more information.

Q: Do you ship outside of the US and Canada?
A: We are able to ship worldwide. Please contact us for more information on international shipping. Additional fees do apply.

Q: How long does shipping take?
A: Continental US: Standard shipping is 7 to 10 business days. Priority shipping is 3 to 5 business days. Express Shipping is 2 business days. Priority and Express shipping are available for an additional fee. Please contact us before ordering for details.
A: International Shipping (Including Canada): Standard shipping is 2 to 4 weeks. Priority shipping is 6 to 10 business days. Please note that there is an additional charge for Priority shipping. If you would like your order shipped Priority mail please contact us before ordering. If you would like your order shipped outside of the US or Canada please send us a convo and we can set up a listing for you.