Other supports

Home Support Services

Home Support Services provide help with light housekeeping to eligible low-income residents who have a medical need and who have little or no supports in the community. Light housekeeping may include: floors, bathrooms, laundry, kitchen and light dusting.

Who can get Home Support Services?

Your income must be below the “low income cut-off” or you are in receipt of social assistance

You have a documented medical reason that prevents you from doing homemaking tasks on your own

You have little or no support to help you with housekeeping tasks. For example, you live alone and have no family close by

Apply for Home Support Services

Call 3-1-1 between 8:45 am and 4 pm

Select 1 for service in English or 2 for service in French

Select 4 for Social Services

TTY Line 1-800-855-0511

Eligibility will be assessed during a telephone interview followed with a home visit by a case worker.

Funeral and burial

Individuals who were in receipt of social assistance at the time of their death

Low-income residents who were receiving, or would have been eligible to receive, assistance under the City's Essential Health and Social Supports (EHSS) program

Family members must apply for financial assistance prior to signing a contract with a funeral home. Social Services staff will review the financial circumstances of the deceased to determine if help with cremation and/or burial costs is possible. Funeral homes will explain what services are covered by Social Services.

To apply call 3-1-1 between 8:45 am and 4 pm

Select 1 for English or 2 for service in French

Select 4 for Social Services

TTY Line 1-800-855-0511

Spay/Neuter Clinic

The Spay/Neuter Clinic is a City-operated facility which provides dog and cat sterilization and microchipping services. Spaying or neutering pets reduces the number of unwanted domesticated animals and the cost of animal control. The Clinic is a revenue neutral service, meaning that fees are set to recover the cost of services without generating a loss or a profit. Fees for service are approved by City Council as necessary to maintain that objective.

For more information on the Clinic, please call 613-798-8970 during business hours.

Common myths about spaying or neutering

My female pet needs to have a heat period and litter to round out her personality. — False. There is no proven benefit in allowing the animal to have a heat period or a litter prior to spaying.

What happens during the surgery?

A qualified veterinarian must perform both types of surgeries. The procedures are performed under full anaesthesia and sterile conditions.

The spaying of a cat or dog involves the removal of the female reproductive tract. The neutering of a cat or dog involves the removal of the male testes. These surgeries can be performed on cats 4 months or older, and dogs 5 months or older.

Private veterinary clinics also offer spay/neuter services. Check the Yellow Pages for complete listings or consult with your own veterinarian for details on this important aspect of responsible pet ownership.