MARKETING CLOUD TRAINING AND SUPPORT

Join your customers on a 1-to-1 journey with your brand.

EBQ is a Salesforce Registered Consulting Partner. This means we are the one-stop-shop for all of your company’s Marketing Cloud needs. Just purchased Marketing Cloud? We can fully train your team. Already have Marketing Cloud, but feel like you’re not making the most of it? We also offer a custom refresher training courses.

If you don’t have the resources to properly utilize Marketing Cloud we can also implement & administer the platform on your behalf to ensure your Marketing Cloud investment is money well spent.

MARKETING CLOUD TRAINING AND SUPPORT

Join your customers on a 1-to-1 journey with your brand.

EBQ is a Salesforce Registered Consulting Partner. This means we are the one-stop-shop for all of your company’s Marketing Cloud needs. Just purchased Marketing Cloud? We can fully train your team. Already have Marketing Cloud, but feel like you’re not making the most of it? We also offer a custom refresher training courses. If you don’t have the resources to properly utilize Marketing Cloud we can also implement & administer the platform on your behalf to ensure your Marketing Cloud investment is money well spent.

actions: When a customer joins a loyalty program, for example, Marketing Cloud will be triggered to send a welcome message. The Marketing Cloud is connected to Salesforce.com’s Sales Cloud and Service Cloud, which enables allocation that provides a consolidated experience and averts customers from being contacted separately by marketers from all three programs. EBQ offers various efficiency packages to get you all situated within Marketing Cloud.

TRAINING PACKAGES

QUICK START Package | 60 DAYS

The Quick Start package covers Marketing Cloud from top to bottom. All capabilities and functionalities of the platform are explained and demonstrated alongside use-case discussions and best practice guidance. All training sessions are conducted via screen-share, recorded, and provided to the client for future reference. Your EBQ team is also on-hand via phone and email to provide support.

The EBQ Pardot Show & Tell Package is built for companies that may have lost their Marketing Cloud power user and require training on the platform, but can’t afford to interrupt their marketing campaigns in the interim. During this 8-week program, EBQ will train your team on all aspects of Marketing Cloud while simultaneously serving as your dedicated Marketing Cloud admin, executing email marketing campaigns as your internal personnel is brought up to speed.

The Admin package is designed for companies that have a clear vision of how they want to use Marketing Cloud, but lack the time and resources to execute the details. We will provide you with a dedicated Salesforce administrator who will take directives and execute your Marketing Cloud vision on an ongoing basis. Best of all, your EBQ team features it’s own built-in management layer so you’re free to focus on other priorities while we handle the day-to-day responsibilities.

The Tune-Up package is ideal for companies that simply need a refresher course on the Marketing Cloud platform. This package can be customized to focus on specific areas of deficiency or to highlight functions that may be underutilized or completely unused. Your EBQ team will work to ensure you optimize your Marketing Cloud investment.

For companies seeking a reliable support option once their training concludes, we offer the Premium Support package. This ongoing program provides the client with a Marketing Cloud support specialist who will always be on hand to troubleshoot any issues, provide tech support and offer best practice guidance.

We will create one custom journey based on your business model. Use digital marketing solutions to trigger personalized journeys based on customer behavior, preferences, or any data point. Automatically respond to engagement such as purchases, clicks, and email opens. Guide customers down the right path based on their current or predicted behavior.

We will build one custom landing page or responsive email template customized to meet your business needs. We understand you’re a marketer, not a programmer. So, whether you’re looking to grow your email list, increase online sales or promote a special offer, we can easily create branded landing pages and microsites with Salesforce Marketing Cloud for you.

Interested in learning more about CUSTOM LANDING PAGE OR EMAIL TEMPLATE creation?

Personalize your email marketing.

Build and manage any kind of email campaign. Use CRM and other data for personalization that drives engagement. Automate your marketing to scale your capabilities and reach customers with relevant messaging. Personalize and automate email, mobile, and web journeys for every customer at scale.

Manage ads that win.

Activate your customer data to power all digital advertising and manage ad campaigns. Enhance new customer acquisition, re-engage inactive customers, and align advertising with every channel.

Engage with mobile messaging.

Use SMS, MMS, push notifications, and group messaging to reach customers anytime, anywhere. Go cross-channel and extend your digital marketing strategy by adding mobile to your email and social campaigns.

Exceptional social experiences.

Use SMS, MMS, push notifications, and group messaging to reach customers anytime, anywhere. Go cross-channel and extend your digital marketing strategy by adding mobile to your email and social campaigns.

Personalize your email marketing.

Build and manage any kind of email campaign. Use CRM and other data for personalization that drives engagement. Automate your marketing to scale your capabilities and reach customers with relevant messaging. Personalize and automate email, mobile, and web journeys for every the customer at scale.

Manage ads that win.

Activate your customer data to power all digital advertising and manage ad campaigns. Enhance new customer acquisition, re-engage inactive customers, and align advertising with every channel.

Engage with mobile messaging.

Use SMS, MMS, push notifications, and group messaging to reach customers anytime, anywhere. Go cross-channel and extend your digital marketing strategy by adding mobile to your email and social campaigns.

Exceptional social experiences.

Use SMS, MMS, push notifications, and group messaging to reach customers anytime, anywhere. Go cross-channel and extend your digital marketing strategy by adding mobile to your email and social campaigns.

Do not let a lack of personnel prevent you from reaping the benefits of Marketing Cloud automation; EBQ can provide you a team of Marketing Cloud Specialists to run the tool as an extension of your company. Download our free white paper today to learn more about our Salesforce Training Services.

Does yourcompany lack a team or does your team lack the time?

Do not let a lack of personnel prevent you from reaping the benefits of Marketing Cloud automation; EBQ can provide you a team of Marketing Cloud Specialists to run the tool as an extension of your company. EBQ can implement and administrate Marketing Cloud for you to ensure you are getting the most out of this fantastic platform.

EBQ can provide a team of Marketing Cloud Specialists to run the tool as an extension of your company for:

Accout Set-up and Orginization

Data and Connections

Email Marketing Campaigns

Automation Settings

Web Content

Above all, we strive to deliver remarkable service where we provide a full team of professionals dedicated to your company’s success.

Does yourcompany lack a team or does your team lack the time? Contact An EBQ Specialist Today To Assemble Your Team.

START YOUR SALESFORCE TRAINING TODAY

As a Salesforce Preferred Partner, we are certified to train, implement, and administrate all Salesforce Platforms. All of EBQ’s services are delivered via a trained, knowledgeable “department” of professionals, including a Success Manager, a Project Manager, and Specialists who work daily on your company’s behalf.

START YOUR SALESFORCE PLATFORM TRAINING TODAY

As a Salesforce Preferred Partner, we are certified to train, implement, and administrate all Salesforce Platforms. All of EBQ’s services are delivered via a trained, knowledgeable “department” of professionals, including a Success Manager, a Project Manager, and Specialists who work daily on your company’s behalf.