Your experiences with FW v0.14.97.0 for 8000, 9000 and 21:9 series (2011 models)

Hi,

please post your user feedback about the new FW v0.14.97.0 here.

Changelog:
Q555x_x.14.97.0 (Date published: 2012-04-19)

Solution for wrong chars on DVB-S Czech EPG.

Solution for TV switches to standby within a few minutes .

Solution for intermittent set reboots mainly in DVB-S.

Solution so that the DVB-S cam module is accessible via the option menu.

Important: Please perform a COLD REBOOT after updating (when TV is running again) the firmware (goto standby, wait 2 minutes and plug out the power cord for 2-3 minutes)!

If you have problems that the ZIP archive contain the old version (but the webpage indicates the new one), just add a parameter to the link. This prevents for downloading from some cache or proxy. For example:

For some unknown reason I am unable to update the latest FW driver. I extract alle the files to a USB and place it in the USB port of the TV (58PFL9956). I only get the message that there are no playable files on the USB.

I have updated the TV earlier but know it does not work. Any tips?

Regarding the Local Dimming issue:
I also see that in many movies/scenes where there is a lot of dark the TV dimms too much so there picture almost dissappears.

So it is not only unstable dimming but it takes away a lot of the image.

Example of issue is with "best effect" on in the figthing scenes of the movie "Real Steel" (end fight).

And finally; I am a little dissappointed as others here that there has been anothe 1,5 month since last update and no FIX for the picture quality issue. I do not care about smart tv functionality etc, I bought a TV to have a good experience in movies. I think most people can agree that this is the main driver for buying a new TV and I think Philips should have main focus on this!

Unfortunately, Philips takes its customers seriously!
All the problems are posted here for months, but it is simply ignored!
Not even one of the most famous artifacts have since been resolved, it is a shame!
I have never in my life seen such an unprofesionellen manufacturer!
It's like a nightmare from which we no longer wakes up.
Here, apparently only the rescission of the purchase contract!

Stop begging for a fix, it won't come. The only thing they are updating is the CI interface to be compatible with more countries. Priority one is: Sell as much TV's as possible. How can they do this, right, updating the CI to support more and more providers.

I don't think we will ever see a fix for MKV, subtitles, backlight dimming nor will we ever see the PNM bug resolved. If they could fix this, they've already had done this. Sit at your TV live with it, or sell it via ebay and buy a different brand. My 9603 from few years back had also bugs, they never fixed it also. Every brand has its flaws, but if the TV sells, why fix it?

I stopped buying products from Philips 3 years ago, after a failing vacuumcleaner, my DVD player with bad firmware support etc etc. But my hand itched watching the 9606 series. Damn ambilight, its like XTC, you get addicted, but after this, my TV will not be a Philips anymore also. This was the end for me.

Well lets hope I am wrong and they can fix it, what I do wonder is why none of the developers / Thomas asks people what, how or when the backlight issue occurs.

One of the 14.96er firmware apparently solved problem is there with the new software again.
Top and bottom of the screen is a 10 cm wide strip always bright and dark!
It's just cruel!
Really a software engineer from Philips has an appraised PFL58-9956 Cinema times itself, or do you have any Sony or Samsung devices at home and have to endure this tragedy in private?
It must be some notice that this unit has an unacceptable amount of aberrations?

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