Making plans for the future is a waste of time! But we can’t do without proper planning. Close your eyes and think of the last major project that you have been involved in your organization and ask yourself: What percentage of the plans and functionalities you had determined at the beginning of that project were actually […]

Since the summer of 2010, ING – a global banking and financial services multinational based in the Netherlands – has been on a journey to adopt a new organizational model. The bank has been shifting its old ways of doing business to a startup-like model, mostly inspired by the successful digital players of the 21st […]