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Sri Sai Pooja Samagri

Sri Sai Pooja Samagri is the largest Pooja Samagri 'super market' in Telangana and Andhra Pradesh. Started in 1995 by Sri Bandaru Rammallaiah, Sri Sai Pooja Samagri has successfully grown into a chain of pooja samagri retail outlets under the leadership of his son B Shiva Kumar, within the span of 15 years. Presently we have 28 branches in Telangana and Andhra Pradesh.
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Terms & Conditions

Terms & Conditions

The following Terms and Conditions govern your use of, and any purchase from, this Site. Please read these terms and conditions (the ‘Terms and Conditions’) carefully.

By using this Site, you agree to be bound by these terms and conditions.

Changes To Site

Sir Sai Pooja Samagri reserves the right to change OR modify any of the Terms and Conditions OR any policy of this Site at anytime in its sole discretion. All changes or modifications done will be effective immediately upon their posting on the Site.

It remains your sole responsibility to be aware of such changes or modifications. Your subsequent usage of the Site will constitute your acceptance of such changes or modifications.

Jurisdiction

The Terms and Conditions and your usage of this Site will be governed by and construed in accordance with the laws of the State of Telangana, India.

You agree that any action arising out of or relating to the Terms and Conditions shall be filed only in the courts located in the city of Hyderabad, Telangana, India. In addition, you also agree that you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of your use of this Site, any purchase from this Site, or the Terms and Conditions.

Site Usage

You can access and use this Site and electronically copy portions of this Site Materials for your informational, non-commercial and personal use only.

However you are refrained from

Any resale or commercial use of any product pictures, descriptions or listings on this Site or the Site Materials therein;

The distribution or public display of any Site Materials;

Modifying, Publishing, Transmitting, Transferring, Selling, Reproducing, Distributing, Reposting, Displaying OR in any way commercially exploiting any of the content;

Downloading of any portion of this Site, the Site Materials or any information contained therein, except as expressly permitted; &

Use this Site in any way which interferes with the normal operation of our sites or for any purpose other than for its intended purpose.

Please note that unauthorized use may also violate applicable laws, including without limitation copyright and trademark laws and applicable communications regulations and statutes.

NOTE - Sri Sai Pooja Samagri reserves the right, in its sole discretion, to suspend or cancel the service at any time if a computer virus, bug, or other technical problem corrupts the security, or proper administration of the service.

Indemnification

You agree to defend, indemnify and hold harmless Sri Sai Pooja Samagri, its directors, employees and agents, from and against any claims, damages, costs, liabilities, and expenses (including, but not limited to, reasonable attorneys' fees) arising out of or related to any Content you post, store or otherwise transmit on or through this Site or your use of or inability to use this Site, including without limitation any actual or threatened suit, demand or claim made against Sri Sai Pooja Samagri and/or its employees, directors or agents, arising out of or relating to the Content, your conduct, your violation of the Terms and Conditions or your violation of the rights of any third party.

Copyright / Trademark

All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, are the property of Sri Sai Pooja Samagri. Also, all software used on this Site is the property of Sri Sai Pooja Samagri or its software suppliers.

Any infringement of the copyright /trade mark included on the site will attract penal provision under the extant provision of law.

Disclaimer

Except as expressly provided to the contrary, this Site, the content contained therein and the products and services provided on or in connection therewith (the "Products and Services") are provided on an "AS IS" basis without warranties of any kind, either express or implied.

Sri Sai Pooja Samagri

Disclaims all other warranties, express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement as to the information, content, and materials in this Site.

Does not represent or warrant that materials in this Site or the services are accurate, complete, reliable, current or error-free.

Does not represent or warrant that this Site or its servers are free of viruses or other harmful components.

Does not provide any liability for any special, indirect, or consequential damages or any damages whatsoever whether in an action of contract, negligence, or other tortuous action, arising out of or in connection with the use or performance of this Site OR of the information and documents contained therein, provision of or failure to provide services, or any other information directly or indirectly available from this Site.

Cancellation and Refund Policy

Cancellation & Refund Policy

Cancellation Policy

An order can be canceled within 24 hours of placing the order OR before the order has been shipped, whichever is earlier.

In case the order has been shipped before 24 hours of placing the order, the customer is entitled to refund of the entire amount subject to the item being in original condition and untouched with Purchase Order attached.

Refund Policy

When you buy our products, you are guaranteed quality products and covered by money-back guarantee.

In case of products returned, either a Replacement product akin to the one you ordered for or if the same is not available, a product closely similar to the one you ordered for will be shipped to you at no extra shipping costs. Else, if your requisition is found to be genuine and you do not want any replacement, we will offer you a complete refund excluding the shipping charges and custom duties. The same will be done within 7 days.

Please note that a Replacement OR a full Refund is provided only in the following cases:

You cancelled the order within 24 hours of placing the order.

You are not entirely happy with the product delivered.

You have received a product that is different from the one you ordered for.

You have received a product that is badly or partially damaged and is unfit for use.

On your part, you should ensure -

That the product is in its original packaging.

All product return expenses and fees will be borne by you.

If client paid twice for one transaction, the one transaction amount will be refunded via same source within 15 to 20 working days.

NOTE:

All Refunds will be processed within 30 days period.

No products that have been tampered with in any manner are accepted.

Please Contact Us with your purchase details within 7 (Seven) days of your purchase. And also please include your order number (sent to you via email after ordering) and optionally tell us why you are requesting a refund for we take customer feedback very seriously and use it to constantly improve our products and quality of service.

Shipping & Returns Policy

Shipping & Returns Policy

Shipping Policy

We remain committed to ship and deliver products ordered by you at your doorstep safe and sound. A professional delivery mechanism ensures that products ordered by you reach your destination without any defect, damage or quality-issues.

Shipping charges are based on the destination, quantity and weight of units purchased.

Where any customs or duties are applicable for the ordered items, they would be billed separately to you by the courier company at the time of delivery. Please note that the duties and taxes are not a part of the customer's payment made to us.

Orders, both domestic and international, are shipped and delivered through a leading courier service provider.

Orders are shipped within 1 week OR as per the date agreed at the time of order confirmation. In case of high value orders, the shipment will be done within 10 working days.

FREE DELIVERY on all domestic orders, which implies no shipping fee would be charged on any order placed within Hyderabad.

Please note that if you're purchasing multiple items and wish to ship them to different addresses, you need to place different orders for each item. On other hand, if you have ordered multiple items in a single transaction, and want to ship them to a single destination, then the delivery date will be done as per the availability of the last ordered product.

Returns Policy

Appropriate measures are taken to ensure that the items delivered to you are in perfect condition. However, there are times when

The item may be damaged during transit; OR

There might be a manufacturing defect; OR

A wrong item is delivered to you by mistake.

On your part, you must ensure that -

Damaged/ Defective products received by you must be intimated to us within 24 hours of the receipt of product delivery; &

Damaged / Defective product returned must be in its original packing along with the original tags. And they should also be accompanied by original invoice containing details of the product.

Products must be returned only if

They are damaged or defective; OR

The product is not as per the given dimensions; OR

The product is not liked by you due to any personal reason.

Within how many days merchant will reviewed the damaged product received from customer and when merchant will be delivered the replacement of product Within 10-15 working days of time product will be replaced or Payments will be refunded

ELSE Sri Sai Pooja Samagri reserves the right to turn down any request for return or exchange in the following cases -

If the product returned is not found in its original condition; OR

If the product is returned after usage.

Privacy Policy

Privacy Policy

Sri Sai Pooja Samagri is committed to protecting your privacy and undertakes all possible steps to ensure the safety and security of your privacy.

Information Collection & Usage Collection

We collect Personal information that uniquely identifies or contacts a single person.

When you purchase a product, register for mailers, or participate in an online survey conducted by us, we may collect a variety of information, including your Name, Mailing address, Contact number, Email address, Contact preferences, and Credit card information.

Usage

Your personal information is used by us to

Solicit your views and use the same to develop, deliver and improve our products, services, content, and advertising.

If you don't want to be on our mailing list, you can opt out anytime by mailing us and informing of the same.

Information Disclosure

Under no circumstances, shall we sell, loan, or rent any identifiable information regarding you to any third party.

However, we may disclose your information if its determined that for purposes of national security, law enforcement, or other issues of public importance, its necessary or appropriate.

In addition, we may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users.

Information Security

All possible steps are taken to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction. The latest Secure Sockets Layer (SSL) encryption technology is used to ensure the safety and confidentiality of your personal information while it's transmitted over the Internet.

Cookies

Cookies are nuggets of information that are placed by a Website in a storage place on your own computer. We use cookies to track usage patterns on this Site. However, our cookies are not used to contain any personally identifying information.

In case you are not comfortable with Cookies, your have an option through your Web Browser that allows you not to accept them.

If you have any questions/comments about our PRIVACY POLICY, please Contact Us.