On the Line delivers outsourced phone and digital mental health support services on behalf of our funding partners. With more than 60 years’ experience, we are a national provider of some of Australia’s most vital and trusted services.

We listen and encourage people to feel better: building resilience, fostering healthy relationships, and connecting people with community support.

We specialise in providing support for mental health, domestic and family violence, lower intensity needs, common concerns, men’s mental health, PTSD, and suicide prevention.

Find out more about our helplines and services below.

Men's mental and social health

On the Line delivers phone counselling and online resources to support men with emotional health, family and relationship concerns.

Veterans

On the Line provides counselling solutions and support for veterans, Defence personnel, and their families. Our services help with depression, anxiety, suicide prevention, domestic and family violence, and PTSD.

Industry and member services

On the Line provides outsourced counselling and mental health solutions to improve the wellbeing of staff, members, and volunteers. We also provide out of hours support for existing services, including social media moderation.