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How To Enable/Disable Closed Captioning

Modified on: Tue, 15 Nov, 2016 at 10:04 AM

To Enable:

With an iOS Device:

Go to SETTINGS>GENERAL>ACCESSIBILITY>SUBTITLES & CAPTIONING

Turn "ON" CLOSED CAPTIONS+SDH

iOS-10+

The Closed Captions for video files are now "embedded" into the video rather than having an associated "sidebar" file. As a result, if iOS has been configured (as above) to "Enable" Closed Captions, then the captions will always display and there is not an option to turn them off on-screen.

To turn the caption-displays off, you need to make the change in the iOS settings.

Pre-iOS-10

When you then launch a video that has CC available, the video player will show the symbol for CC in the lower-right corner of the video play-bar:

<Tap> on this symbol and the app's "Audio & Subtitles" menu will open.

Be sure the menu says "ON" and select the Language wanted if more than one is available, or select "Auto".

<Tap> "Done".

The Closed Captions will now display along the bottom of the screen IF* they are available for a specific video.

Based on the CC option selected you can set other properties such as Language, Text Size, and Caption Style.

NOTES:

Closed Captioning is not always practical and available for all articles, devices, or operating systems.

The TV stations maintain a staff responsible for the "Closed Captioning" of its broadcast video.Please check the "Contact Us" links on the Support Portal or on the website homepage (bottom) for additional information or assistance with Closed Captioning.