TWA Skyliner Magazine, 1984-05-07

Award Winners -Honored at St. Louis
Vincenzo Del Piato of Milan and his wife, Pompea, are pictured at the annual Award
of Excellence reception in St. Louis on Aprll 6. More pictures of the awards
presentations, pages 4-5.
Shareholders
Meet·inKC:
TWA's president Ed Meyer, addr􀂰􋁳ssing the
airline's annual shareholders' meeting in
Kansas City on April 24, took special note
of the contribution to first-quarter results
this year of the pay reductions and contract
changes that helped keep operating costs at
a level with last year's, then pointed out
that the only remaining exceptions among _
the work force not participating in such
actions are the unions representing flight
attendants and machinists.
"Any plan for a growing and viable
airline in the future," Ed Meyer warned,
"will not be possible without changes in
tite contracts governing the work of these
groups significantly reducing the compa­ny's
costs."
Such changes, he went on, would bring
TWA's cos is into line with those of other
carriers in the industry that are now operat­ing
profitably while TWA continues to
show losses. Rather than taking away hard­won
benefits which labor had achieved
over many years, he said, they should be
viewed as changes that would assure job
security for TWA's people in the future.
Commenting on media stories concern­ing
recent internal and external studies un­dertaken
by TWA's management, Meyer
corrected speculation to the effect that one
study recommended a major immediate
shift of resources away from TWA's do­mestic
operations and into the ·international
system.
Rather, he reported, "They say we
should strive to maintain, and even selec­tively
enhance, the integrity of our present
domestic system, but that our future
growth should be mainly directed toward
the opportunity represented by our transat­lantic
services. That's quite different from
saying we ought to pack in the domestic
operation and become an international car­rier
exclusively."
With respect to an outside firm's evalmi­tion
of TWA's hub operation at St. Louis,
Meyer first reported that the study con-
. firmed TWA's judgment in choosil)g that .
city "as the place to create a hub position
and successfully defend it against potential
competitive incursions."
However, he said, "The product of this
-study was not a simplistic blueprint for the
future deployment of our resources. Given
the extreme unpredictability of our curent
environment ... Rather, they presented us
with a series of appropriate optimum re­sponses
to a series of potential challenge
situations and developing opportunities­not
one 'game plan,' if you will, but sev­eral.
"All of those· game plans,'' he contin­ued,
"had one common denominator for
success: We must lower our labor costs to
the competitive levels. brought about by the
deregulated environment we now live in."
While cautioning _against expectations_
of sudd􀂮􊹮n "seismic shocks" as the only
credible ev􀂯􊽤dence that TWA's management
is performing its function of responding to
challenge, Meyer said, "This does not
mean 'business as usual.' yve have been
patiently pursuing with two labor groups
the reasonable cost relief we need without
much success, but at some point we will
have to turn to an alternative plan-a plan
that could radically change the structure of
the airline. "
- Approve hofit-Sharing Plan
In balloting on various matters before
them, the shareholders voted, by over­whelming
majorities, to
1) approve the slate of Directors pro­posed
by management;
2) approve a profit-sharing plan, rec­(
topage3)
I
VOLUME 47 NUMBER 10 MAY 7, 1984
First, the Good· News •..
TWA First-Quarter Fin·ancial
Results-- 1984 vs. 1983
(millions)
better/
1984 1983 (worse)
Operating revenues $678.8 $644.9 $33.9
Operating expenses 750.9 751.6 - 0.7
Operating loss $(72.1) $(106.7) 34.6
Interest expense -:- net (22.4) (19.0) (3.4)
Loss after interest costs $(94.5) $(125.7) 31.2
Other non-operating items 3.1 33.0* (29.9)
Loss before taxes $(91.4) $(92.7) 1.3
Credit for taxes 4.1 4.1
Net loss $(87.3) $(92.7) $5.4
*Contains non-recurring gains of $32.7 million from foreign currency transactions and
from sales of tai benefits, used aircraft and related equipment.
TWA's first-quarter financial results lead
to two conclusions. The first is that the
airline has made some good progress in
· solving its cost problems, thanks to the
understanding and cooperation of some
(but unfortunately not all) of its employee
groups. The second is that the company
still urgently needs to make further pro-
- gress - with the willing assistance of the
remaining hold-outs in its work force- or
its recent gains will be meaningless.
In the first three months' of 1984, TWA
sustained a net loss of $87.3 million. That
was $5.4· million better than its first-quar­ter
1983 net loss of $92.7 million (a figure
that included $32.7 million worth of non­recurring
income from foreign curency
transactions and from the sale of tax bene­fits,
used aircraft and other equipment).
The improvement was more visible and
dramatic on the operating line, which
showed a 32.􀂱􋄥% better result, with operat­ing
revenues up 5.3% and operating ex­pens
􀂲􋉳s actually down 1/lOth of 1%.
Improved revenues were partly a reflec­tion
of favorable comparison with the "fare ·
wars'' period of early last year, a time when
TWA filled planes with its "Kids Fly Free"
promotional counterattack. The decline in
operating costs was partly due to a 6%
reduction in the average number of em­ployees
from quarter to quarter, partly to
the effect of the 10% pay cut affecting
pilots, meteorologists, dispatchers and all
salaried employees, along with productiv­ity-
enhancing provisions of the most recent
ALPA agreement. (Needless to say, com­parable
contributions from lAM and IFFA
would have brightened the picture consid­erably.)
Interestingly, the quarterly results saw a
significant improvement in domestic per­formance
and a relative weakening of inter­,
national's.
Domestic operating revenues were up
_ 4.4%, while operating expenses declined
7.7%, resulting in a $61.4-million im­(
topage3)
A love story with a happy ending. When Capt. Ernie Barter and F/A JoAnn Gajda,
both SFO-based, were married May 5, friends joked that "he's marrying her for her
money and she's marrying him for his seniority." Capt. Barter, who joined TWA in
July 1960, flies 767s. He met his future wife on a flight July 5, 1980 and they've been
going together ever since. The Barters live in San Jose but also have a ranch in
northern Californi􀂹􋤮. Both enjoy flying light aircraft.
·􀂮􊸮.
Editor's Notes
A " 16-year-plus" Kansas City employee
who doesn't sign his letter because he's
''seen the results of revealing such'' writes
that he reads in the Star that Eastern's Frank
Borman, in a local speech, praised the
airline's oper􀊟􉽴tlon there for being 40%
more productive than at any other branch in
the country, which he attributed to a "new
managerial system" in effect there which
encourages employee involvement in the
company's decision-making. Borman also
spoke glowingly of a profit-sharing plan
for all employees.
Our correspondent marvels sarcastically
that a maj9r airline president would actu­ally
descend from his ivory tower in order
to talk to the men and women on the firing
line and listen to their problems. -
To begin with, the newspaper story
makes no mention of any such mingling;
Borman's speech was to a local college and
alumni banquet. The writer must surely
· know that TWA's own president is no stran­ger
to the firing line; last year, for example,
he spent a full day working a shift on the St.
Louis ramp, helping load and unload bags,
and getting several earsful worth of prob­lems
and enlightenment in the process.
As for profit-sharing, it remains to be
seen how much profit Eastern will have to
share, but it's certainly not unique in mak­ing
the offer. TWA last year announced that
any future profits it
·
makes will be shared,
according to a prescribed formula, with.
employees· who have agreed to employ­ment
-cost -reducing concessions-in other
words, everybody in the airline now except
for IAM and IFFA . That's the same stipula­tion
applied to Eastern profit-sharers .
Finally, productivity. The Star may or
may not quote Borman correctly in credit­ing
the "new management system" with
achieving that spectacular productivity
gain, but he must surely know that the real
reason· his Kansas City operation is so
much more productive is that the lAM
agreed to waive many of its counterproduc­tive
work rules there, allowing Eastern to
cross-utilize and otherwise circumvent the
cost pattern usually imposed upon it. No
wonder they're putting everything they can
get their hands on into Kansas City, where.
TWA has to compete with them with the
benefit of no such luck.
It's not that we've forgotten about Mil­waukee,
one of TWA's new destinations.
It's just that, somehow or other, MKE was
left out of tP,e airport codes listing pub­lished
in the_ April 23 Skyliner. A sharp­eyed
reader called our attention to the error
of our ways or we might have remained
blissfully ignorant of the omission. We
apologize - and speaking of Milwaukee,
now that we fly there TWAers may be
especially interested in attending the Great
Wisconsin Dells Balloon Rally, to be held
Saturday and Sunday, June 2 and 3 . Some
90 balloons are entered. For. information
about the rally and the Wisconsin Dells
area as a vacation site, call the visitors
bureau toll free at 800-356-66 1 1. In Wis­consin,
call 800-362-84 14. (The Dells is a
picturesque gorge of the Wisconsin River
north of Baraboo. )
A reader wonders about post-deregula­tion
nomenclature and asks just what con­stitutes
.
the various categories, major,
national and regional. The Civil Aeronau­tics
Board measures the airlines on the
basis of projected revenues. Thus, airlines
with projected annual revenues of $ 1 bil­lion
or more are classified as majo􀊠􊀠 carri­ers;
$75 million or more are national;
regionals, at least $ 1 0 million:
Among the latter are se􀊡􊅥en airlines that
. have sprung up since deregulation: Air 1 ,
2
America West, Frontier Horizon,- Jet
America, Muse Air, American Interna­tional
Airways and Northeastern . North­eastern
is by far the largest of the group,
which may come as a surprise to many
since until recently it has not been in the .
news. But it's begun .to spread its wings and
take full page ads, and after only two years
is flying at an annualized rate of 161. 5
million rpms. Among 2 8 scheduled air­lines
in the three categories, Northeastern 's
load factor of 76% is second only to People
Express' 76 . 3 % .
There are 1 1 "major'" airlines: Eastern,
Northwest,
·
Pan Am, USAir, United,
American, Western, Continental, .Delta,
Republic and TWA . ·
There aie also 1 1 "nationals": Air Flor­ida,
AirCal, Braniff (projected), Frontier,
Midway, New York Air, Ozark, People
Express, Piedmont, PSA and Southwest .
·Automobile accidents in the U . S. kill or
injure more people than any other single
cause of death or injury. Though seat belts
would reduce tP,e casualties significa􀊢􊉴tly,
people still find excuses for not wearing
them·, like:
1) ''I' 11 be trapped in the car. '' It happens
sometimes.· Better than nine times out of
1 0, however, seat belts protect you and
therefore let you escape more quickly.
· 2) "I'll be saved by being thrown clear of
the car." Maybe, if you're lucky.
3i)"l buckle up f.or long trips, but it's not
worth the trouble otherwise." The num­bers
tell a different story: 85 % of all acci­dents
causing death or injury involve cars
going under 40 mph. And three-fourths of
collisions happen within 25 miles of home.
4) "They're uncomfortable . " So's a
·hospital bed.
5) "Big carsare safer. " Yes, usually. But
the size of the car doesn't matter if the
impact sends you through the windshield.
6) "I'm a careful driver." Most people
are . But there's no defense against a drunk
driver or someone ·who falls asleep behind
.
the wheel of a 300 hp battering ram.
Having reckoned_ in nautical miles, many
an aviator seems attracted to the sea. Cap­tain
Bob Forest says that last summer he
completed a 4,800-mile trip from Florida
up the Coastal Waterway to New York,
then up the Hu􀊣􊍳son River; through the Erie
Canal and into Lake Ontario; then through
the Trans Severn Canal, down the St. Law­rence,
onto Lake Champlain and back.
Retired Captain Otto Krumbach is a
contributing editor to a new . publication
about ethnic origins, "Heritage Trajls,"
. which he describes as a "journal of the
Flying high
with
market-based
rate
U.S. Savings
Bo.nds.
'Pushing Her is a Breeze'
Three-fourths scale 'Jenny' built by F/0 Martin Sobel.
TWA first officer Martin Sobel (JFK-D) prises and a relaxing.aircraft to fly. Jenny is
flies 727s for a living, but when it co􀊤􊑥es to a real taildragger and relies on her tail skid
just having fun in the air he likes nothing for her brakes . " Once on the ground
better than taking a ride in his ultralight "when maneuvering in tight places it's best
three-quarter size replica of a Curtiss JN4- to shut down, place the prop horizontal,
' D "Jenny" biplane. (The original Jenny pick up her tail and walk her where you
dates from World War I . ) "I never have so want her. There is very little weight on the
big a grin on my face as when I fly the tail in this attitude and Jenny's large wheels
Jenny," Martin comments. "It really puts make pushing her a breeze .,;
tl;le enjoyment back into flying and re- The· Jenny ultralight is manufactured by
freshes me for my return to the line," he Cloud Dancer Aeroplane Works, Delaware
adds. Municipal Airport, Delaware, Ohio
Martin, who joined TWA in October 43105 . Martin Sobel represents them at
1966, has been active in general aviation major air sho.ws, flying the Jenny at the
throughout his TWA career, and has taught annual Experimental Aircraft Association
primary and intermediate aerobatic flying convention in Oshkosh for example . He
since 1 968. He owns a Bellanca Citabria also assists in qualifying new dealers, writ-and
supervises an aerobatic program in the ing dealer and trairiing manuals, and in
Columbus, Ohio area. "I got interested in technical decisions regarding the Jenny
ultralights three years ago because of the and her sister aeroplanes.
-
'high cost of recreational flying," he ex- Kit Costs $6,500
plains. "Ultralight flying is becoming a The Jenny is relatl􀊥􊕥ely inexpensive- a
safer and more sophisticated sport,". he complete do-it-yourself kit is $6,500.
notes. Main components are preassembled and
The single-place Jenny ultralight weighs assembly time for the aircraft is approxi-less
than 253 pounds, takes offin as little as mately 100 hours. For an information pack
100 feet (on grass, longer on asphalt), and send $6 ($10 if overseas) to Cloud Dancer
cruises at 45-50 mph. "In flight, Jenny is at the above address. Telephone (614) 363-
docile and stable," Martin says. "No sur- 5009 .
European-American folk. " The purpose of
the magazine is to-enrich the lives of people
by providing stimulating new views of
their unique cultural heritage. " For a sam­ple'
copy send $1.00 to Heritage Trails, P. 0.
Box 445, Ridgewood, New Jersey 07451 .
A year's subscription (four issues) i s $6.
Bob Serling, author of the TWA history,
Howard Hughes' Airline, held a number of
autograph sessions at TWA locations
across the country, but he couldn't be eve­rywtlere
at one time. For employees who
have purchased the book and would like
their copy signed, he's offered to send
personally autographed, self-adhesive
strips that can be affixed to the flyleaf.
Just send a self-addressed stamped enve-"
lope to Bob Serling, 4200 N. Fernhill Cir­cle,
Tucson, Arizona 857 1 5.
. Never having had a secretary to call its
own, the Skyliner may be excused for hav­ing
overlooked Secretaries Week last
month . It's pretty hard to overlook a pro­fession
that now numbers nearly four mil­lion
and is one of the largest segments in the
c:ountry's work force. It is written that ever
since women's lib, "Gal Friday" is ver-·
botin. Call her (or him) an administrative
assistant if you will, but it strike us that a
rose by any other name is still a rose, which
no computer will ever replace.
Eastern's venture into Kansas City "is
looking bett􀊦􊙲r all the time . .. turning into
one .of the brightest spots on the system,"
according to the Wall Street Journal. The
big reason: by agreement, productivity by
machinists at Kansas City is 40% higher
· than at other locations. Eastern hopes this
"spirit of cooperation" can be the proto­type
for other stations.
The frequent travelers bonus idea is
spreading from the airlines to the lodging
industry. Club Express, sponsored by
Stouffer Hotels and American Express,
will offer gift- certificates, U.S . savings
bonds and free weekends.
Peter Rinearson, aerospace reporter for
the Seattle Times, has won a Pulitzer Prize
for his articles chronicling the develop­ment
of the Boeing 7 57. The senes, '' Mak­ing
It Fly," is the, story of 30,000 people
making 1 30,000 pounds of high techno!-
. ogy- and of a $3 billion risk for Bqeing.
Alfred Kahn, who, as CAB chairman,
fathered airline deregulation (and now
serves as a director of New York Air) says
he's in a dilemma about how to deal with
the growing concern that the Uniteds and
Americans will squeeze out the competi­tion
deregulation meant to foster.
Published for Employees by the
Public Affairs Department
605 Third Avenue, New York 1 0158
Printed in U.S.A
Dan Kemnitz, Editor
Anne Saunders, Associate Editor
May7, 1984
In the News
Landmark Decision
The U.S. Supreme Court, in a case involv­ing
TWA but which has important ramifi­cations
for the entire airline industry, has
upheld the Warsaw Convention of 1929
which limits the liability of airlines for lost,
damaged or stolen cargo. The vote was
8 to 1.
The ruling means that TWA is liabie for
$6,475 as compensation for 714 pounds of
coins shipped by Franklin Mint in 1979 and
lost in transit . Franklin valued the shipment
at $250,000.
The Warsaw Convention, which also
limits passenger liability, pegged cargo lia­bility
to the official price of gold, then $35
an ounce. In 1978 the U . S . abandoned the
gold standard; Congress, howe􀊧􊝥er, has
never repudiated the convention, which the
U . S . ratified in 1934.
Franklin Mint argued that compensation
should be based on the current market price
for gold. A federal district court limited
TWA's liability under the convention. An
appeals court likewise upheld TWA, but
added that in future cases the Warsaw Con­vention
should be "prospectively unen­forceable"
in U . S . Courts .
The Supreme · Court rejected the "pro­spective"
􀊨􊡯ording,. saying that only Con­gress,
not the courts, could repudiate the
convention .
As Others See Us
Commenting on TWA's April 29 route
expansion, USA Today observed that "to
many travelers, TWA is a prominent sym­bol
of the USA's international presence.
The nation's flag flies on the red-and-white
tails of its planes; the airline flies the most
passengers annually over the North Atlan­tic
. But industry leaders see a less majestic
TWA: ·an ailing, old airline that racked up
an $87 million loss in the first quarter of
this year - an airline that needs changes,
including lower wage rates, to survive . . .
"Charles Darwin would understand:
The established carriers ' grand histories
can't protect them from competition . " In
that vein, the newspaper quoted USAir
chairman Ed Colodny: "It is the fittest who
survive, and who will continue to sur­vive
. "
In Memoriam - ·
􀀓􁍡arley H .
.
Patten, retired Kansas City employee,
d1ed on March 14. He was 83, and was with TWA
from 1940 until 1965. He is survived by his wife,
Clara.
Dominick Canzano, 80, retired ramp serviceman,
Newark, died on April 9. Mr. Canzano was with TWA
20 years, from November, 1948 until he retired in
Janu􀃹􏥹y of 1969. He was single.
Blanche M. Forrester, 72, rejired pantryman, JFK,
died on April 8 . Mrs. Forrester retired in April, 1977,
after 12 years with TWA. She is survived by her
husband, Howard.
Riley S. Dye, retired timekeeper, Kansas City, died
on April 5. He would have been 91 ori July 20. Mr.
Dye was with TWA 25 years, retiring in 1971. He is
survived by his wife, Mary.
James N. Miller, retired mechanic, Kansas City, died
on April 5. Be was 65. He retired in 1980 after 28
years with TWA. He is survived by his wife, Leota.
Homer E. Dudley, 73, retired lead mechanic, Den­ver,
died on Aprill6. Mr. Dudley joined TWA in 1942
and retired in 1975, after 33 years. He is survived by
his wife, Anne.
Marvin J. Walker, retired inspector at MCI, died on
March 14. He was 73. Mr. Walker was with TWA 32
years, retiring in 1975.
Harry F. Gray, 64, died April 24 of a heart attack
suffered while attending the TWA annual meeting in
Kansas City. Mr. Gray, an analyst in central cargo
control, KCAC, had retired January 1, 1983 after 37
years with the airline. His wife, Virginia, survives.
May7, 1984
Customs Crack-Down
U.S. Customs officials impounded an
Eastern Airlines L- 􀂭􊴠 011 at Miami after
disco.very of a shipment of cocaine hidden
.in the plane 's avionics compartment. The
seizure was the first involving an American
commercial airliner, although the govern­ment
had warned it would take such action
if airline security was found wanting. It
was the 22nd incident involving Eastern in
the last six months, and the fifth time on
that particular flight from Lima and Pan- .
ama_City.
The fact that the drugs were found in an
area accessible only to employees enabled
the customs agents to exercise their author­ity
to seize the aircraft. The plane was
released to Eastern only after chairman
Frank Borman personally promised Cus­toms
Service Commissioner William von
Raab that the airline would impose tighter
security.
·lnt'II.R. to London
The International region industrial rela­tions
office has been transferred to Lon­don.
The new address is: TWA Airfreight
Centre, Shoreham Road East, Heathrow
Airport, Hounslow, Middlesex, TW6 3RF,
England. Telephone and longline codes
are: Kenneth S. Molloy, director-indus­trial
relations, International, LONIETW,
direct line 897-8182, or via switchboard
759-5352, extension 264. A.H. Dannen­
·berg, manager-employment and personnel
administration, LONIPTW, phone direct
897-8305 or 897-8295 . Secretarial staff is
at 897-8323 .
ATC Elects Shate·rs
Judie Shafers, director-automation serv­ices
for TWA, has been elected vice chair­man
of the Air Traffic Conference 's
passenger committee. ATC has jurisdic­tion
over joint airline ticketing, baggage
and reservations programs.
Ms . Shafers was chairman of the reser­vations
committee of the International Air
Transport Association OATA) last year.
She is the first woman to become a member
and officer of the 􀀒􁉔TC panel.
Transworld Earnings
Transworld Corp., in its first earnings
report since spinning off TWA, reported
first-quarter earnings of $19 . 3 million,
nearly triple from a year ago, when the
airline was included in financial results .
l􀀨􂡤dustry News
Pan Am has undergone a major manage­ment
shake-up, with seven of23 vice presi­dents
having been fired, forced to resign or
quit. "And more heads may roll, " accord­ing
to the Wall Street Journal.
Among the departed are the vp's of ad­ministration,
operations control, the U . S .
division, the JFK terminal maintenance ·
data systems and the Latin American divi􀀑􁄠
sion.
The shake-up reportedly reflects the dis­pleasure
of chairman Ed Acker with opera­tion
of the JFK "Worldport" terminal;
which WSJ called a ''giant bottleneck ' ' and
a "disaster. "
American Airlines' parent company,
AMR Corp. , reported record first -quarter
earnings of $60. 3 million compared with a
$28 . 1 million loss a year earlier. It 's only
the second time in 15 years American has
made money in the first quarter, and the
airline attributed the gains to higher fares
and cost reductions made possible by labor
concessions . As a result, even though the
passenger load factor was down 8.1 per­centage
points ·to 60. 4 % , American 's
break-even load factor dropped 17 .7 per­centage
points to 54.4%.
United and Delta reported record profits ,
for the first quarter. UAL, Inc . earned
Pilots Again Offer Indy 500 Charter
The interest Captain Ray Gentile (l􀀡􂅦ft) and first officer Scott Whitfill share in
collecting and restoring antique cars has led to another enterprise- operating a o􀀐􁁣ce­a-
year charter from Kansas City to the Indianapolis 500. This year they'll lease two
727s from TWA for the Memorial Day event. TWAers are welcome to come along at a
reduced rate, space-available. Photo Courtesy Kansas City Star
by Larry .Hilliard
Kansas City TWAers will again this year
have easy access to the Indianapolis 500 at
the invivation of Captain Ray Gentile and
FlO Scott Whitful, who are partners in
R & S Enterprises of Olathe, Kansas .
Their exclusive back-the-s ame-day
charter flight on TWA provides "a unique
opportunity for race fans to see the greatest
spectacle in racing without all the hassle
normally associated with such an event, " ·
they said. The two TWAers formed the
charter company in 1981 and presently
operate only for the Indy 500 project. They
are full-time line pilots for TWA and have
long been race fans and collectors of an­tique
cars .
"The 68th running of the 500 promises
to offer the best field ever, " Gentile said. ·
"A record number of 117 racing teams
have already filed for entry positions. Only
33 can qualify to make the starting line on
race day, Sunday, May 27 . "
Outlining the specifics for the charters,
Whitful said that two TWA Boeing 727
aircraft, reserved solely for R & .s race
fans, will depart Kansas City early Sunday
morning, May 27. The addition of a second
aircraft this year is due to the overwhelm­ing
sales volume experienced in the past
two years .
A continental breakfast will be served
enroute . Upon arrival in Indianapolis, spe­cial
busses will carry the group to track­side
. . . and choice seats .
TWA employees and their families may
take advantage of a ·special 50% stand-by
reduced rate of $129. 50 for the standard
$25 .6 million, in contrast with a first quar­ter
loss last year-of $93.4 million. Delta
earned $5 2 . 8 million (including a gain of
$37.6 million from the sale of aircraft),
compared with a loss of $39 .5 million a
year ago.
(to page 7)
First Quarter ••.
(from page one)
provement over last year's domestic oper­ating
loss.
On the international side, operating rev­enues
were up 6.9%, but operating costs
rose by 20.5%. The result was a $27-mil­lion
downswing from 1983 's operating
profit of $12 . 7 million to a 1984 operating
deficit of $14 . 2 million.
Factors included last year's weak per­formance
by Pan Am and the strike at El AI
contributing to a record first-quarter fo;
TWA international, and the fact that inter­national
's quarterly costs were swollen this
yeaiby a 29% capacity increase in anticipa­tion
of a peak-season traffic boom.
package or $137 for the premium package.
The list will not reflect any company sen­iority,
but rather names in order as re-ceived.
·
At noon on Saturday, May 26, full fare
sales will close and TWA employees will
be confirmed for the remaining seats. This
will eliminate the airport stand-by situa­tion
. Non-Kansas City employees will re­ceive
notification on their stand-by status -
on Friday, May 25 . This will assist in
facilitating their travel plans to Kansas
City.
.
Interline employees will also be offered
the special reduced rate, but the TWA
stand-by list will be confirmed first.
To be listed for the special Indy 500
employee rate, TWAers should call R & S
Enterprises at (913) 897-2909 . ·
No Hassles
"Being race fans ourselves, " Mr. Gen­tile
said, "We know that this package
meets the desires of many who have longed
to see 'the big one' but felt the total price to
be out of reach. " Race fans are often dis­couraged
by the prospect of $150-per-day
hotel rooms; scrambling for good tickets;
and uncertain ground transportation to and
from the track. (By the way all seats for this
year'S race have been sold.) "With our
special charter" , he said, "all the hassles
and expense of a two or three day trip are
gone. It's a fun day- one long to remem­ber.
"
B rochures and further information about
the trip are available by contacting R & S
Enterprises at (913) 897-2909 .
Contributing considerably to TWA' s im­proyed
performance in the first three
months of this ye·ar was air cargo, with
revenues totaling $49 . 9 million, up 22 .7%
over a year ago.
Shareholders •••
(from page one)
ommended by the Board, recognizing the
contributions of employees making pay
and work productivity concessions;
3) increase by 1.2 million the number of
shares of TWA common stock available for
purposes of the Employee Stock Purchase
Plan;
4) increase by 480,000 the number of
shares of TWA common stock set aside for
issuance in accordance with the Thrift Plan -
for Non-Contract Employees;
5) increase by 450,000 the number of
shares ofTW A common stock available for
award under the company 's stock option
and incentive compensation plans; ·
6) approve the selection of the compa­ny's
present auditing firm for the coming
year as well.
3
- 21st Annual Awards P
President Meyer congratulates Tillinghast Award winner Judi Allen of STL res who
supervises the frequent flight bonus desk there.
40-year veteran John Hughes of crew planning won Tillinghast.Award, here pre­sented
by President Meyer.
Project systems analyst Jim Jaggers developed the industry's most advanced and
responsive refunds system, among other achievements.
4 .
Emily Murphy, SFO-based flight attendant and Tillinghast Award winner, with
Capt. Dick Kenny, operations vice president.
... .. ,
. '-..· .
Sharron Backst.:om, technical accountant at KCAC, receives controller's award
from v.p. Charlie Glass.
George Stroup of maintena1ce & eng!neering receives con􀂸􋡲ratulations from Dick
Pearson, departmental v.p., for his award.
resentation
Denver lead mechanic Charlie Comi shown with Dick Pearson, maintenance &
engineering v.p., won top company honors.
JFK-based flight engineer Roland "Bud" Pine enjoys a chat with operations v.p.
Dick Kenny.
Maria Friskel, administrative secretary-flight crew
training at Kansas City, won flight operations award.
Newark CSA Charles Diinino was_ one of 1983's top
_ sales & services people.
Judy Harman, STL F/ A, was a leading inflight services
employee.
President Meyer presents Tillinghast Aw ard to Marcel "Paul" Paulian, Columbus,
mechanic.
- Kansas City project engineer David Mardiks talks with Dick Pearson, at awards
dinner in St. Louis. ·
5
·:-·:
• ·:I
j
Travel Tips
Olympics Embargoes: Notice was given
in the April 23 Sky liner that TWA does not
presently plan to embargo non-revenue tra­vel
to and from the Olympic Games at Los
Angeles this summer. Several other air­lines,
however, have posted embargoes on
interline travel. They are:
United: No 50175% to/from all United
cities in California plus Las Vegas. In­bound
to Los Angeles July 23-August 11.
Outbound July 29-August 17.
Eastern: No 50175/90% reduced rates;
no C-2 or C-4 business or pleasure passes
to/from LAS, SAN, LAX, SFO, RNO.
Inbound July 29-August 11; outbound July
29-August 17.
Pacific Southwest (PSA): No 50175%
reduced rates; no business or pleasure
passes to/from LAX, BUR, SNA, LGB,
ONT, SAN. Inbound July 23-August 11;
outbound July 29-August 17 .
Frontier: No 50% positive reduced
rates; business_and pleasure passes space
available only. To/from: LAX, SNA. July
15-August 30.
Western: No 50175/90% reduced rates.
No business or pleasure passes to/from
LAX, SNA, O NT, SAN, B U R . No
through or . connecting flights via LAX.
July 23 -August 17.
American: No 5017 5 /90% reduced
rates; no business or pleasure passes to/
from BUR, LGB, PSP, SJU, LAS, OAK,
SAN, SMF, SBA, LAX, ONT, SFO, SNA .
No HNL stopovers -Jhrough LAX/SFO .
July 23-August 17.
All dates are inclusive.
Yugoslavia: Global Interline Cruises and
Tours is offering an 11-day tour to Yugo­slavia
during September and October. The
tour includes positive space on Yugoslav
Airlines, first class hotels, breakfast and
dinner daily, sightseeing, tax􀊖􉙳s and gratui­ties.
Itinerary includes Dubrovnik, Split,
Trogir, Zadar, Plitvice Lakes National
Park, Opatija, Postojna, Bled, Lj ubljana,
and Zagreb .
The price is $618, September 10 and 17,
$610, September 24, and $562, October 1,
8, 15. Single supplement $135 .
For information contact Global Interline
Cruises and Tours, PO. Box 720191, At­lanta,
GA 303 58. Phone (404) _252-8875.
Israel: Keystone Travel Service, in con­junction
with TWA, offers a 1 0-day tour to
the Holy Land for $435, including three
meals daily. Remaining departure dates in
1984 are June 18, July 16, August 13,
September 10, October 8, November 12
and December 3 . Rate is based on double
occupancy; single supplement $110. For a
brochure write to Keystone Tours; 12872
Biscayne Blvd .;' Miami, Florida 33181.
Phone (305) 893-1818. Mention Sky liner.
Utah. Sunrise Expeditions invites teenage
(12-18) children of airline employees on a
4-dayhike through the woodlands of Utah.
Salt Lake City airport is the "collection
point" on Wednesdays, return on Satur­days.
Base camp is Tooele, Utah. "We will
be teaching map reading, identifying flora
and fauna, exploring Indian ruins, etc."
says director Walter Hunt. Groups are lim­ited
in size to 20. For information contact
Walter Hunt, Sunrise Hi-Adventure Expe­ditions;
B ox 950; Farmington, Utah
84025. Phone ,80 1-451-7095.
Lake of the Ozarks: TWA er AI Doty of
Kansas City offers a vacation house for rent
now through December 1. 3 bedrooms, 2
baths, air cond., boat dock. Rates for party
of four, $40 nightly; minimum stay 7 days.
Call AI Doty evenings at (816) 523-1939.
6
Summer Olympics: Housing in and
around Los Angeles may or may not be
difficult to find, depending on who says so.
If you're planning to go, you might avoid
any hassle and save some money besides by
checking with LAX-based flight engineer
R. C. Greene
.
whose California Rental
Service offers a 10% discount to TW Aers
on rental properties, including condos and
bed & breakfast arangements. ''All homes
have been inspected and are in desirable
areas. Most have swimming pools," he
adds. For information phone toll free 800-
253-RENT; in California, 800-253-6597.­Overseas,
call 805-583-2632.
Los Angeles: The Viscount Hotel, for­merly
the TraveLodge, offers 2-night
package now through May 30 of $42
per person, double; includes cocktail, con­tinental
breakfast, tax and tip. Daily rates
at $34 single or double. The 572-room
hotel, near the airport, is undergoing a
renovation. For reservations phone toll
free (800) 255-3050; ,in California, (213)
645-4600.
Harrisburg. A B&B in the heart of the
Pennsylvania Dutch Country. Kansas City
TWAer Irvin Rehrer advises that his
mother-in-law, Jane Arwyll, has "a de­lightful
big old red brick farmhouse, sitting
on top of a hill . Wrap-around porch and
swimming pool." Two twin-bedded guest
rooms. Four miles from the airport.
Nightly rate: single $25, double $30; child
$15 . Write to Mrs. Jane C. Arwyll, 4700
Cumberland St., Harrisburg, Pennsylva­nia
17111, Phone (717) 564-3160.
San Antonio: The 13th annual Texas
Folklife Festival will be held in downtown
San Antonio August 2-5. The festival will·
feature arts and crafts, music, dancing and
food representative of the state's pioneer
heritage. Admission: adults $5, children 6-
12, $1; under 6, free. For information or to
order tickets contact Texas Folklife Festi­val;
The Institute of Texan Cultures; PO .
Box 1226; San Antonio, TX 78294.
-
L o n d o n : Famil ies are welcome at
Elmhurst, a B&B guest house near Wind­sor
and j ust 20 minutes drive from
Heathrow Airport. Train into London only
25 minutes . Rural surroundings, overlook­ing
pastureland . For information write to
Jo and B rian Newby, "Elmhurst," 97 Eton
Wick Road, Eton Wick, Windsor,- Berks,
England.
Colorado: -Aero-Marine Interline Tours
offers 10 dif ferent Rocky Mountain
"Great Escape" adventures this summer,
June through late September, for employ­ees,
families, parents and retirees. There's
a choice of white water rafting (beginners
and· more challenging), horseback riding,
golf and tennis (the John Gardner clinic).
For details 􀊗􉝯ontact Aero-Marine at 412
East Shore Trail; Sparta, New Jersey
07871. Phone (201) 729-5004.
Cruises: Alaska, Caribbean and Mexico
cruises are available for immediate confir­mation
at a 35% discount through Ventures
Extraordinaire on selected Holland Amer­ica
Line sailings. Employees, families, re­tirees
and parents.are eligible. Bookings on
other sailings still will receive the 35%
discount, but will be processed 30-45 days
prior to sailing. Contact Ventures Extraor­dinaire;
940 Emmett Ave., # 12; Belmont,
CA 94002. Phone (415) 592-2629.
. Student Exchange: The sister-in-law of
JFK-based purser Manfred Vogel owns a
hotel in Lucerne and would like to arrange a
student exchange for her 15-year-old son
with an American boy of about the same
age, sometime between July 7 and August
18. · Contact Claudia Moser; Hotel Reb­stock;
Sankt-Leodegar-Platz; 6000 Lu􀊘􉠠
cerne, Switzerland.
TWA's Kansas City 'A's
Anita Olshanski: six gold medals.
While the attention of the sports world will
be on Los Angeles and the 1984 Olyrp.pic
Games this summer, TWA employees­and
retirees- in the Kansas City area will
have a chance to pit their athletic skills
against employees of other companies in
· the fifth annual Kansas City Corporate
Challenge, July 21-29.
The Corporate Challenge is an Olym­pics-
style competition among a score of
Kansas City companies, with the proceeds
going to help support Special Olympics,
the sports program for disabled adults and
children.
TWA has done well in the past, taking
first place the first year, then placing sec­ond
twice. "Last year we slipped to fourth
in the overall team ranking, and we'd like to .
get back to our winning ways," says TWA
team organizer Dave Bair􀊚􉨠 of KCAC.
"Win, lose or draw, however," he added,
"what's important is the team spirit of
pulling together toward a common goal of
helping others . In the process, there's also
the satisfaction of putting personal physi­cal
fitness to the test," he added.
All Kansas City-based employees, as
well as retired employees in the area, are
eligible to participate. Those interested
should contact team captains (listed below)
by May 15.
Events/Team Captains
Track: Events - coed, age groupings;
relays, sprints, long jump, IOK, mile. Gill
Pickrell 891-4351 (work)
Bobby Bushnell takes '83 race in stride.
Bowling: Events - two men, two
women, scratch. B ill Garr 464-6131· /
(work) 891-7704 (home)
Softball: Events - coed team . Dave
Nakata·891-4867 (work) 431-5281 (home)
Bicycle racing: Events- 20-mile, four
age groups, men & womerr. Ken Grainger
891-4332 (work) 741-2865 (home)
Billiards: Events - 50-point straight
pool. One entry, one en!ry. Glen North
464-6980 (work) 861-1852 (home)
Volleyball: Events- men 's & women 's
teams. Denise Vandersteen 46:4-7812
(work) 741-8835 (home)
Tug 0' War: Events - coed, 2,000-
pound limit. Jim Mitchel 464-7835 (work)
741-8835 (home)
Tennis: Events- men's & women's
singles/doubles . Jan Engel 464-7802
(work) 741-6204 (home)
*Handball/Racquetball: Events -
one man, one woman.
Golf: Events - 18-hole scratch, one
man/one woman. Bill Evans 243-4175
(work) 848-7121 (home)
*Swimming: Events - coed, 50-yard·
backstroke, freestyle, fly.
*Table Tennis:
Trap ·. Shoot: Don Morgan 464-7883
(work) 741
--
5271 (home)
Team Triathlon: Jerry Morrison 464-
6093 (work) 741-2314 (home)
*These events do 􀊙􉥯ot as yet have team
captains assigned. For information on par­ticipating
in any of these sports, contact
Dave Baird at KCAC, phone 464-7701.
Softball champs (front, from le(t): Schotts Geigel, Brenda Ke􀂐􉁤dricks, Mary Bernard,
Maureen Cramer, Rozlyn Olson and Sandy Gould. Rear: Helen Beal, Ken Zick,
Mark Ferguson, Darmon Parker, manager Andy Robb, John Chauvenne, Bill
Marcel, Dale Buchanan, Dave Nakata and Butch Sprang.
May7, 1984
. New York Res
Has a Ball
Imagine coming to work one day and see­ing
a parade of ordinarily well-dressed co­workers
costumed as outlandishly as "Boy
George" or as handsomely as Rhett Butler.
That's what you 'd have witnessed had you
been in the New York reservations center
on "Fat Tuesday" , March 6. The whole
place was in a festive mood to celebrate
TWA' s route expansion in the U . S . and
overseas .
"New Destimi.tions Day, " they called it,
and the theme was the New Orleans Mardi
Gras . The idea was to heighten sales aware­ness
of the cities coming on-line April 29 .
All 700 employees at 2 Penn Plaza were
invited to dress up (or down) in costumes .
representative of any new TWA destination
they chose. Though New qrleans is not
one of the April 29 ·expansion cities , the
Mardi Gras theme was chosen because of
the Louisiana World's Exposition thi􀊒􉈠 sum­mer,
plus the fact that the historic city is fast
becoming 􀊓􉍮n important feeder to TWA's
international flights at JFK .
There were prizes galore , ranging from
free tickets to the World's Fair and the
Heritage Jazz Festival to quickie familiar­izatio
􀊔􉐠 trips to several of the new destina­tions.
Participating as sponsors were
Hilton International, Sheraton Hotels , Ra­mada
Inns and the Royal Lafayette in New
Orleans.
Prize Winners
Among top prize winners were Barbara
Murphy and Carol Portelly, who came
gowned as Southern Belles . "B􀊕􉕳st Cos­.
tume" awards went to Karen Wornona and
Rich Desio for their depiction of the leg­endary
Dutch boy· and the dike.
Judged most faithful to the Mardi Gras
theme was Louis Rodriguez, who came as
King Rex.
"Most Unusual" (to say the least) was
Sid Cardwell as Boy Georgy.
Judging the costume contest were Mau­reen
Manget, New Orleans sales manager;
Steve Cochrane , airline sales manager,
New York, and John Sheldon, general sales
manager for New York.
"All in all, it was quite a day," says area
reservations superv isor B ill Pierc e .
"We'd got the chance to laugh at ourselves
and have a good time getting the ·new
flights off to a good start. "
Industry News • • •
(from page 3)
Eastern Airlines reported an oper.ating
profit for the first quarter of $26. 7 million,
in contrast to an operating loss of $24 . 5
million a year ago. As a result, the airline
narowed its net loss for the first quarter to
$28. 1 million, from $60 . 7 million in the
1983 period .
USAir earned a first-quarter profit of
$ 1 8. 6 million, compared with a loss of
$ 1 . 9 million a year ago. It credits greater
pricing stability compared to last year,
when discounting was the rage.
Air 1 hoardings were up 30% in March
over February. Conceived as a one-class
carrier, the St. Louis-based airline will of­fer
a discounted "pleasure" class and chil­dren
's fares this summer in an attempt to
attract vacation travelers .
Western Airlines lost $23 million in the
first quarter. This compares with a year­earlier
$ 1 7 . 8 million loss, which included a
. one-time gain of $34 million from ending a
pension plan.
Citing ·interest costs on $ 1 50 million in
loans for fleet expansion, People Express
has reported an earnings decline for the
first time. Profits for the first quarter
plunged to $ 1 8,00 from $2. 1 Inillion a
year earlier.
May7, 1984
Anni ve rs arie s
Debbie Slocum and Bill Pierce teamed
up to win best costume for supervisors
award as characters from "Gone With
the Wind."
"Sheik" Helen Critsimilios and camel
(George Garasiti) won honorable men­tions
for their original costumes.
United will add 67 flights at Chicago on
June 1 , for a total of3 1 2 daily flights. It will
also add service to 10 more cities. The
expansion will create jobs for some 900
more employees .
United is testing a new inflight entertain­ment
called Airplay. The seat-back tray
would house electronic games.
Frontier Horizon, in its second full month
of operation, nearly doubled its revenue
passenger miles in March over February.
Load factor was 63 .5%, up 1 5 points from
February. ·
All ideologies aside, Aeroflot plans to in­troduce
business class on some ·of its inter­national
flights .
May
35 Years
Donald Cornell, JFK
Leslie E. Isaacs, DCA
Mary D. McElwee, PHL
Pearl I. Nelson, JFK
E. Rellstab, MAD
Jean Paul Rousseau, PAR
Emil J. Schoonejans, JFK
30 Years
Gerald R. Blake, CMH
Kurt F. Gardner. JFK
Howard Gutsche, JFK
Martine Hubert, PAR
Jack Kirshenblat, JFK
Wilmot Ranasinghe, LAX
Thomas W. Ryan, JFK
25 Years
Norman F. Anderson, LGA
Charles 1. Bauer, BAL
Barbara A. Bennett, MKC
Sandra L. Black, MKC
Robert L. Cocks, JFK
Neva 1. Cotter, STL
Ivan E. Dilsaver, ICT
Bernard J .. Duffy, LGA
Robert A. Emmart, JFK
Ronald G. Foutch, MCI
Joe F. French, JFK
Warren M. George, LGA
Ronald E. Gierhart, CMH
Raymond M. Gruber, CMH
Carlton A. Haman, LAS
Norbert G. Hebert, MKC
John P Hennelly, CHI
Dale L Hilliard,
.
LAX
Donald L Hudson, MKC
Joe T. Imm Jr. , NYC
Virgil E. Jackson, MCI
Robert L. Kern, MKC
Elizabeth P Knehr, BAL
Robert M. Kuhn, ORD
Bill D. Lueth, LAX
Patrick J. Maloney, JFK
Myron M. Mattuch, CHI
Gerard W. McCormick, MKC
James Moloney, PHX
Jay L Montgomery, MKC
Armando Perdomo, JFK
Charles R. Phillips, B DL
Vera I. Reichardt, LAX
Cleveland Roberson, DTW
Donald M. Schields, SFO
John W. Selby, LGA
Craig H . Shand, MKC
Joan M. Sullivan, SFO
Herbert H. Wakahiro, LAX
Robert E. Yount. PBI
20 Years Leonard L. Louth, MCI
Donald E. Lueke, MCI
Lawrence M. Ameche, MKC
Robert B. Luthy, DEN
Lary E. Lyons, MCI
Daniel G. Armand, ORO
Salvatore Maricante, ROM
Roberto Beteta, LAX
Lillian R. Martin, LAX
Donald H. Blumberg, IAH
Marfa Teresa Martinelli, ROM
Huig Bode, SFO
Reynold H. Martinez, SFO
V. Bovoli, ATH
Richard D. Matthews, MKC
Gary L. Bradberry, MCI Vito Mazzara, JFK
Michael A. Budd, LON
Alice K. McClay, SFO
Frank Burton, JFK Martin G. McCormack, JFK
John W. Busch, LGA Richard C. McElhaney, CMH
Vito Calia, MCI Eleanor M. McGee, NYC
Katherine J. Carlson, ORD - Gregory P McGlinchey, JFK
Dolores D. Carter, STL E. Metax.as, ATH
Albert Caruso, JFK
John Morano, JFK
Virginia S. Chrietzberg, JFK Jerry D. Morris, JED
Peter M. Coates; LAX
John W. Mynes, LAX
Elaine Coleman, JFK Yaffa Nagler, TLV
Helga W. Costa, JFK Edward D. Nyberg, MCI
Gerald L. Cross, LAX
Vernon W. Nyberg, MCI
George H. Cruickshanks, JFK Stephen J. Oliver, TUS
Michael H. Cury, MKC A. Paganis, ATH
Gino Dinucci, JFK
Leonard Palmeri, JFK
Dorothy C. Eisenberg, JFK Gene M. Peimann, STL
Patricia L. 'Elliott, LAX
Frank Peras, LGA
David 0. Fairchild, SFO Donald G. Pettitt, CMH
August H. Fingerle; JFK Frances M. Pichie-Haller, JFK
Rudy M. Fleshman, MCI Frank J. Picucci, JFK
Carolyn L. Forbes, CMH Joseph A. Poggioreale, MCI
William L. Foster, MCf Donald T. Powell, JFK
Douglas W. Frazer, PHL Helga M. Powers, JFK
Bill Garett, CMH David L. Prokop, ICT
James R. Gibbons, BOS Kenneth L. Reeve_s , DEN
Darby B. Gilmer, LA-X George D. Reynolds, ONT
Walter A Gorelczenko Jr. , JFK Annette U . Richter, LAX
James G. Gould, EWR Billy J. Riggins, LAX
Edward A. Gourinski, BDL Priscilla A. Rinebold, BOS
Patricia J. Gray, LAX Fr􀃺􏨠 Sbrigato, NYC
· Laurence G. Green, MCI Manfred K. Schulze, JFK
Maria C. Gutierez, MAD Robert L. Seamon, JFK
Martin J. Harnrogue, JFK Anna L. Singer, JFK
Jack W. Hanline, MKC William D. Southworth, SFO
Vivian L. Hatfield, MKC David Spencer, JFK
Linda M. Havener, MCI Maureen M. Spillane, ORD
Jerry A. Hempen, STL Henry E. Sprague, MCI
Frank Herczyk Jr. , lAD Connie L. Stauffer, JFK
Kraig A. Hilbink, LGA James H . Stumpner, MCI
William Hobley, MKC \Yayne B. Taylor, MCI
Jill Hodgson, JFK Olan J. Thrasher, MCI
Rester L., Holcomb, PHX Louis M. Tritico, MKC
Lynn F. lvey, SFO Edward L. Vallie, STL
Herbert R. Johnson, MCI Barbara !.- Wagner, NYC
Herman Kalmaer, JFK John Waklais, JFK
Kathleen A. Kelly, LAX Linda L. Wallace, SFO
Joseph L. Koryak, STL Joseph G. Walsh, JFK
Resi Kostens, JFK Betsy L. West, MKC
Herbert Kravitz, JFK Robert E. Whiteman, LAX
Jack E. Langley, MCI Donna M. Wildman, LGA
Alvin S. Lavanaway, SFO Sandra A. Wilson, JFK
Barbara E. Lea, JFK Floyd N . Wing, MCI
Christiane G. Leneutre, NYC Florence C. Yanez, ABQ.
Ronald N. Lewis, MKC Fred Yessis, LAX
Ronald W. Livengood, MCI Joseph F. Zeller, JFK
Visiting Fireman Finds City of Canals and Flo wers
Allan Brighton, general sales manager in Phoenix, took these photos in Amsterdam on a recent visit to one of TWA's new
destinations • .At left is the TWA office, at right a floating flower market on the canal just across the street. TWA inaugurated service
to the Dutch capital on April 29. · ·
7
'ln . the Airline Now.􀁟.'
by Anne Saunders
For the past nine months , Bob Kenney has
put aside his Army uniform for a three­piece
business suit. Major Kenney has
been taking a ''cram course'' in how TWA
does business, with particular emphasis on
cargo and freight. ·
He is spending a year at TWA as a special
representative-passenger services , under
the auspices of the Army's "Training With _
Industry" program. Every year the Army
selects several career transportation offi­cers
for the program. To qualify, they must
have a broad civilian education (Major
Kenney, a graduate of William & Mary,
also has masters degrees ·in history and
psychology) , and military experience in
their fields. Applicants are chosen jointly
by the Army and the host companies . Each
trainee then spends a year of intensive
"hands-on" training as a regular staff
member of a major transportation com­pany.
Major Kenney was assigned to TWA;
other officers are presently assigned to
Amtrak, Pacific Coast Express, United
Van Lines, and Sealand. The Air Force has
a similar program which it calls "Educa­tion
With Industry, "
When his one-year tenure 􀊛􉭴t TWA winds
up this August, Major Kenney will be well
versed in air freight policies, procedures
and regulations; container control; freight
· loss and damage; cargo documentation;
weight and balance; movement of hazard­ous
cargo by air; cargo equipment and
facilities , and the computerized PARS and
TRAC infoqnation systems. He plans to
apply this extensive knowledge when he
x:eturns to his regular job as a career trans­portation
officer in the U. S . Army. In this
capacity, Major Kenney will be responsi­ble
for the movement of large numbers of
Army personnel and dependents , as well as ,
freight, ranging from food to clothing,
weapons and mail.
Although Major Kenney remains en the
Army payroll while at TWA, he doesn't
wear his uniform to work, and is treated as a
full-fledged member of the staff of John
Lewis, director-pas􀊜􉱥enger & ground serv-ices.
John notes that ''Because the Training
With Industry program aims to provide
Bob with the broadest possible exposure to
TWA's operations , he must progress at an
accelerated pace, beyond that expected of a
regular TWA employee. In the past, this
program has 􀊝􉵥een very beneficial for both
TWA and the participating officer, " he
adds. In effect, Major Kenney is craJl!IIling
years of experience and knowledge into
one year. It's very aemanding; neverthe­less,
he seems to thrive on the rigorous
schedule.
"It's a super opportunity to learn while
doing, " Major Kenney explains. "The
TWA staff has been extremely helpful,
very open in conversations and discus­sions,
and have made this a very interest­ing
, thought provoking and enjoyable\
experience thus far, " he adds . For the ben­efit
of his successor, Major Kenney has
been keeping detailed files on all of his
TWA activities.
Major Kenney's first two months with
. the airline were spent in almost constant
travel as he familiarized himself with
TWA's diverse operations through an ori­entation
program that included behind-the­scenes
looks at cargo and baggage services
in Boston, St. Louis, JFK and Washington
National , and automation services and
cargo control at Kansas City. He files a
detailed trip report after each out-of-town
journey. "I'm learning a lot that Will help
me in my Army career, " Major Kenney
says, "and I think a new set of eyes and ears
is beneficial to TWA as well . "
Cargo, Ramp Emphasis
He has been much more than an ob­server.
During most of his time at TWA ,
Major Kenney has been assigned to pro­jects
in the cargo and ramp services area,
reporting to Wayne Ritchie, manager­cargo
and ramp services. Among projects
he has tackled which will be of practical
value to TWA have been: an evaluation of
the JFK <;argo facility, a trip to Frankfurt to
look into potential support for military
freight development, fielding to European
Bob Kenney (right) has worked closely with Tom Murphy; supervisor-ground serv­ices,
during the past nine months, to their mutual benefit. Major Kenney has been on
assignment to TWA as part of a joint program with the U .S. Army. He'll apply skills
acquired at TWA when he returns to active d􀂷􋝴ty.
Rare occasion. Bob Kenney wore his Army uniform to work at TWA for the first and
only time March 16 when he was promoted from captain to major in an impressive
ceremony attended by his wife and many TWA well-wishers. Colonel Bill O'Hara,
commander of the Military Ocean Terminal in Bayonne, New .Jersey, and an old
friend, did the honors.
stations of new baggage sortation indenti­fier,
improving container balancing within
the TWA system, and participating in in­dustry
conferences and seminars on bar
coding and laser reader systems of baggage
sortation, and the shipment of hazardous
material. "Right now I ' m working on child
restraint seats and writing export regula­tions,
" he says. Major Kenney also attends
regular meetings of the passenger and
cargo services staff at 605 Third Avenue.
Like Major Kenney, his seven predeces­sors
in the Army-TWA Training With In­dustry
program have all found the
assignment demanding but worthwhile.
One prede_cessor, ·Major Richard Strand,
­now
handles airline reservations for all
United States forces in central Europe,
worth some $ 1 20 million in revenues last
year. During his year at TWA ''Dick made
significant contributions towards reducing
. baggage related expenses and assisted in
the coordination of domestic Ambassador
Class implementation , " says John Lewis.
Major Kenney feels that his TWA expe­rience
will be invaluable in his Army work􀊞􉸠
When his TWA assignment ends in a few
months , Major Kenney will be posted to
. Fort Stewart, Qeorgia for three years . One
of his first tasks there will be moving 5,000
soldiers from Georgia to California in one
d_ay, and back again in September. He also
plans to assist in applying laser readercapa­bility
to the Army for more accurate inven­tory
control of spare parts and other storage
items , as well as in the area of cargo/
passenger manifesting.
"I hope my successor at TWA will have
the opportunities I have had to learn by
· doing and that the Training With Industry
program will continue for many years , "
Major Kenney concludes.
Bob Kenney (second from right) has received a liberal education on the cargo and
freight aspects of TWA's business. Among his "teachers" have been (from left): Jack
Murphy, manager-postal affairs & government cargo sales; John Lewis, director­passenger
& ground services, and Wayne Ritchie, manager-cargo·& ramp services.

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Award Winners -Honored at St. Louis
Vincenzo Del Piato of Milan and his wife, Pompea, are pictured at the annual Award
of Excellence reception in St. Louis on Aprll 6. More pictures of the awards
presentations, pages 4-5.
Shareholders
Meet·inKC:
TWA's president Ed Meyer, addr􀂰􋁳ssing the
airline's annual shareholders' meeting in
Kansas City on April 24, took special note
of the contribution to first-quarter results
this year of the pay reductions and contract
changes that helped keep operating costs at
a level with last year's, then pointed out
that the only remaining exceptions among _
the work force not participating in such
actions are the unions representing flight
attendants and machinists.
"Any plan for a growing and viable
airline in the future," Ed Meyer warned,
"will not be possible without changes in
tite contracts governing the work of these
groups significantly reducing the compa­ny's
costs."
Such changes, he went on, would bring
TWA's cos is into line with those of other
carriers in the industry that are now operat­ing
profitably while TWA continues to
show losses. Rather than taking away hard­won
benefits which labor had achieved
over many years, he said, they should be
viewed as changes that would assure job
security for TWA's people in the future.
Commenting on media stories concern­ing
recent internal and external studies un­dertaken
by TWA's management, Meyer
corrected speculation to the effect that one
study recommended a major immediate
shift of resources away from TWA's do­mestic
operations and into the ·international
system.
Rather, he reported, "They say we
should strive to maintain, and even selec­tively
enhance, the integrity of our present
domestic system, but that our future
growth should be mainly directed toward
the opportunity represented by our transat­lantic
services. That's quite different from
saying we ought to pack in the domestic
operation and become an international car­rier
exclusively."
With respect to an outside firm's evalmi­tion
of TWA's hub operation at St. Louis,
Meyer first reported that the study con-
. firmed TWA's judgment in choosil)g that .
city "as the place to create a hub position
and successfully defend it against potential
competitive incursions."
However, he said, "The product of this
-study was not a simplistic blueprint for the
future deployment of our resources. Given
the extreme unpredictability of our curent
environment ... Rather, they presented us
with a series of appropriate optimum re­sponses
to a series of potential challenge
situations and developing opportunities­not
one 'game plan,' if you will, but sev­eral.
"All of those· game plans,'' he contin­ued,
"had one common denominator for
success: We must lower our labor costs to
the competitive levels. brought about by the
deregulated environment we now live in."
While cautioning _against expectations_
of sudd􀂮􊹮n "seismic shocks" as the only
credible ev􀂯􊽤dence that TWA's management
is performing its function of responding to
challenge, Meyer said, "This does not
mean 'business as usual.' yve have been
patiently pursuing with two labor groups
the reasonable cost relief we need without
much success, but at some point we will
have to turn to an alternative plan-a plan
that could radically change the structure of
the airline. "
- Approve hofit-Sharing Plan
In balloting on various matters before
them, the shareholders voted, by over­whelming
majorities, to
1) approve the slate of Directors pro­posed
by management;
2) approve a profit-sharing plan, rec­(
topage3)
I
VOLUME 47 NUMBER 10 MAY 7, 1984
First, the Good· News •..
TWA First-Quarter Fin·ancial
Results-- 1984 vs. 1983
(millions)
better/
1984 1983 (worse)
Operating revenues $678.8 $644.9 $33.9
Operating expenses 750.9 751.6 - 0.7
Operating loss $(72.1) $(106.7) 34.6
Interest expense -:- net (22.4) (19.0) (3.4)
Loss after interest costs $(94.5) $(125.7) 31.2
Other non-operating items 3.1 33.0* (29.9)
Loss before taxes $(91.4) $(92.7) 1.3
Credit for taxes 4.1 4.1
Net loss $(87.3) $(92.7) $5.4
*Contains non-recurring gains of $32.7 million from foreign currency transactions and
from sales of tai benefits, used aircraft and related equipment.
TWA's first-quarter financial results lead
to two conclusions. The first is that the
airline has made some good progress in
· solving its cost problems, thanks to the
understanding and cooperation of some
(but unfortunately not all) of its employee
groups. The second is that the company
still urgently needs to make further pro-
- gress - with the willing assistance of the
remaining hold-outs in its work force- or
its recent gains will be meaningless.
In the first three months' of 1984, TWA
sustained a net loss of $87.3 million. That
was $5.4· million better than its first-quar­ter
1983 net loss of $92.7 million (a figure
that included $32.7 million worth of non­recurring
income from foreign curency
transactions and from the sale of tax bene­fits,
used aircraft and other equipment).
The improvement was more visible and
dramatic on the operating line, which
showed a 32.􀂱􋄥% better result, with operat­ing
revenues up 5.3% and operating ex­pens
􀂲􋉳s actually down 1/lOth of 1%.
Improved revenues were partly a reflec­tion
of favorable comparison with the "fare ·
wars'' period of early last year, a time when
TWA filled planes with its "Kids Fly Free"
promotional counterattack. The decline in
operating costs was partly due to a 6%
reduction in the average number of em­ployees
from quarter to quarter, partly to
the effect of the 10% pay cut affecting
pilots, meteorologists, dispatchers and all
salaried employees, along with productiv­ity-
enhancing provisions of the most recent
ALPA agreement. (Needless to say, com­parable
contributions from lAM and IFFA
would have brightened the picture consid­erably.)
Interestingly, the quarterly results saw a
significant improvement in domestic per­formance
and a relative weakening of inter­,
national's.
Domestic operating revenues were up
_ 4.4%, while operating expenses declined
7.7%, resulting in a $61.4-million im­(
topage3)
A love story with a happy ending. When Capt. Ernie Barter and F/A JoAnn Gajda,
both SFO-based, were married May 5, friends joked that "he's marrying her for her
money and she's marrying him for his seniority." Capt. Barter, who joined TWA in
July 1960, flies 767s. He met his future wife on a flight July 5, 1980 and they've been
going together ever since. The Barters live in San Jose but also have a ranch in
northern Californi􀂹􋤮. Both enjoy flying light aircraft.
·􀂮􊸮.
Editor's Notes
A " 16-year-plus" Kansas City employee
who doesn't sign his letter because he's
''seen the results of revealing such'' writes
that he reads in the Star that Eastern's Frank
Borman, in a local speech, praised the
airline's oper􀊟􉽴tlon there for being 40%
more productive than at any other branch in
the country, which he attributed to a "new
managerial system" in effect there which
encourages employee involvement in the
company's decision-making. Borman also
spoke glowingly of a profit-sharing plan
for all employees.
Our correspondent marvels sarcastically
that a maj9r airline president would actu­ally
descend from his ivory tower in order
to talk to the men and women on the firing
line and listen to their problems. -
To begin with, the newspaper story
makes no mention of any such mingling;
Borman's speech was to a local college and
alumni banquet. The writer must surely
· know that TWA's own president is no stran­ger
to the firing line; last year, for example,
he spent a full day working a shift on the St.
Louis ramp, helping load and unload bags,
and getting several earsful worth of prob­lems
and enlightenment in the process.
As for profit-sharing, it remains to be
seen how much profit Eastern will have to
share, but it's certainly not unique in mak­ing
the offer. TWA last year announced that
any future profits it
·
makes will be shared,
according to a prescribed formula, with.
employees· who have agreed to employ­ment
-cost -reducing concessions-in other
words, everybody in the airline now except
for IAM and IFFA . That's the same stipula­tion
applied to Eastern profit-sharers .
Finally, productivity. The Star may or
may not quote Borman correctly in credit­ing
the "new management system" with
achieving that spectacular productivity
gain, but he must surely know that the real
reason· his Kansas City operation is so
much more productive is that the lAM
agreed to waive many of its counterproduc­tive
work rules there, allowing Eastern to
cross-utilize and otherwise circumvent the
cost pattern usually imposed upon it. No
wonder they're putting everything they can
get their hands on into Kansas City, where.
TWA has to compete with them with the
benefit of no such luck.
It's not that we've forgotten about Mil­waukee,
one of TWA's new destinations.
It's just that, somehow or other, MKE was
left out of tP,e airport codes listing pub­lished
in the_ April 23 Skyliner. A sharp­eyed
reader called our attention to the error
of our ways or we might have remained
blissfully ignorant of the omission. We
apologize - and speaking of Milwaukee,
now that we fly there TWAers may be
especially interested in attending the Great
Wisconsin Dells Balloon Rally, to be held
Saturday and Sunday, June 2 and 3 . Some
90 balloons are entered. For. information
about the rally and the Wisconsin Dells
area as a vacation site, call the visitors
bureau toll free at 800-356-66 1 1. In Wis­consin,
call 800-362-84 14. (The Dells is a
picturesque gorge of the Wisconsin River
north of Baraboo. )
A reader wonders about post-deregula­tion
nomenclature and asks just what con­stitutes
.
the various categories, major,
national and regional. The Civil Aeronau­tics
Board measures the airlines on the
basis of projected revenues. Thus, airlines
with projected annual revenues of $ 1 bil­lion
or more are classified as majo􀊠􊀠 carri­ers;
$75 million or more are national;
regionals, at least $ 1 0 million:
Among the latter are se􀊡􊅥en airlines that
. have sprung up since deregulation: Air 1 ,
2
America West, Frontier Horizon,- Jet
America, Muse Air, American Interna­tional
Airways and Northeastern . North­eastern
is by far the largest of the group,
which may come as a surprise to many
since until recently it has not been in the .
news. But it's begun .to spread its wings and
take full page ads, and after only two years
is flying at an annualized rate of 161. 5
million rpms. Among 2 8 scheduled air­lines
in the three categories, Northeastern 's
load factor of 76% is second only to People
Express' 76 . 3 % .
There are 1 1 "major'" airlines: Eastern,
Northwest,
·
Pan Am, USAir, United,
American, Western, Continental, .Delta,
Republic and TWA . ·
There aie also 1 1 "nationals": Air Flor­ida,
AirCal, Braniff (projected), Frontier,
Midway, New York Air, Ozark, People
Express, Piedmont, PSA and Southwest .
·Automobile accidents in the U . S. kill or
injure more people than any other single
cause of death or injury. Though seat belts
would reduce tP,e casualties significa􀊢􊉴tly,
people still find excuses for not wearing
them·, like:
1) ''I' 11 be trapped in the car. '' It happens
sometimes.· Better than nine times out of
1 0, however, seat belts protect you and
therefore let you escape more quickly.
· 2) "I'll be saved by being thrown clear of
the car." Maybe, if you're lucky.
3i)"l buckle up f.or long trips, but it's not
worth the trouble otherwise." The num­bers
tell a different story: 85 % of all acci­dents
causing death or injury involve cars
going under 40 mph. And three-fourths of
collisions happen within 25 miles of home.
4) "They're uncomfortable . " So's a
·hospital bed.
5) "Big carsare safer. " Yes, usually. But
the size of the car doesn't matter if the
impact sends you through the windshield.
6) "I'm a careful driver." Most people
are . But there's no defense against a drunk
driver or someone ·who falls asleep behind
.
the wheel of a 300 hp battering ram.
Having reckoned_ in nautical miles, many
an aviator seems attracted to the sea. Cap­tain
Bob Forest says that last summer he
completed a 4,800-mile trip from Florida
up the Coastal Waterway to New York,
then up the Hu􀊣􊍳son River; through the Erie
Canal and into Lake Ontario; then through
the Trans Severn Canal, down the St. Law­rence,
onto Lake Champlain and back.
Retired Captain Otto Krumbach is a
contributing editor to a new . publication
about ethnic origins, "Heritage Trajls,"
. which he describes as a "journal of the
Flying high
with
market-based
rate
U.S. Savings
Bo.nds.
'Pushing Her is a Breeze'
Three-fourths scale 'Jenny' built by F/0 Martin Sobel.
TWA first officer Martin Sobel (JFK-D) prises and a relaxing.aircraft to fly. Jenny is
flies 727s for a living, but when it co􀊤􊑥es to a real taildragger and relies on her tail skid
just having fun in the air he likes nothing for her brakes . " Once on the ground
better than taking a ride in his ultralight "when maneuvering in tight places it's best
three-quarter size replica of a Curtiss JN4- to shut down, place the prop horizontal,
' D "Jenny" biplane. (The original Jenny pick up her tail and walk her where you
dates from World War I . ) "I never have so want her. There is very little weight on the
big a grin on my face as when I fly the tail in this attitude and Jenny's large wheels
Jenny," Martin comments. "It really puts make pushing her a breeze .,;
tl;le enjoyment back into flying and re- The· Jenny ultralight is manufactured by
freshes me for my return to the line," he Cloud Dancer Aeroplane Works, Delaware
adds. Municipal Airport, Delaware, Ohio
Martin, who joined TWA in October 43105 . Martin Sobel represents them at
1966, has been active in general aviation major air sho.ws, flying the Jenny at the
throughout his TWA career, and has taught annual Experimental Aircraft Association
primary and intermediate aerobatic flying convention in Oshkosh for example . He
since 1 968. He owns a Bellanca Citabria also assists in qualifying new dealers, writ-and
supervises an aerobatic program in the ing dealer and trairiing manuals, and in
Columbus, Ohio area. "I got interested in technical decisions regarding the Jenny
ultralights three years ago because of the and her sister aeroplanes.
-
'high cost of recreational flying," he ex- Kit Costs $6,500
plains. "Ultralight flying is becoming a The Jenny is relatl􀊥􊕥ely inexpensive- a
safer and more sophisticated sport,". he complete do-it-yourself kit is $6,500.
notes. Main components are preassembled and
The single-place Jenny ultralight weighs assembly time for the aircraft is approxi-less
than 253 pounds, takes offin as little as mately 100 hours. For an information pack
100 feet (on grass, longer on asphalt), and send $6 ($10 if overseas) to Cloud Dancer
cruises at 45-50 mph. "In flight, Jenny is at the above address. Telephone (614) 363-
docile and stable," Martin says. "No sur- 5009 .
European-American folk. " The purpose of
the magazine is to-enrich the lives of people
by providing stimulating new views of
their unique cultural heritage. " For a sam­ple'
copy send $1.00 to Heritage Trails, P. 0.
Box 445, Ridgewood, New Jersey 07451 .
A year's subscription (four issues) i s $6.
Bob Serling, author of the TWA history,
Howard Hughes' Airline, held a number of
autograph sessions at TWA locations
across the country, but he couldn't be eve­rywtlere
at one time. For employees who
have purchased the book and would like
their copy signed, he's offered to send
personally autographed, self-adhesive
strips that can be affixed to the flyleaf.
Just send a self-addressed stamped enve-"
lope to Bob Serling, 4200 N. Fernhill Cir­cle,
Tucson, Arizona 857 1 5.
. Never having had a secretary to call its
own, the Skyliner may be excused for hav­ing
overlooked Secretaries Week last
month . It's pretty hard to overlook a pro­fession
that now numbers nearly four mil­lion
and is one of the largest segments in the
c:ountry's work force. It is written that ever
since women's lib, "Gal Friday" is ver-·
botin. Call her (or him) an administrative
assistant if you will, but it strike us that a
rose by any other name is still a rose, which
no computer will ever replace.
Eastern's venture into Kansas City "is
looking bett􀊦􊙲r all the time . .. turning into
one .of the brightest spots on the system,"
according to the Wall Street Journal. The
big reason: by agreement, productivity by
machinists at Kansas City is 40% higher
· than at other locations. Eastern hopes this
"spirit of cooperation" can be the proto­type
for other stations.
The frequent travelers bonus idea is
spreading from the airlines to the lodging
industry. Club Express, sponsored by
Stouffer Hotels and American Express,
will offer gift- certificates, U.S . savings
bonds and free weekends.
Peter Rinearson, aerospace reporter for
the Seattle Times, has won a Pulitzer Prize
for his articles chronicling the develop­ment
of the Boeing 7 57. The senes, '' Mak­ing
It Fly," is the, story of 30,000 people
making 1 30,000 pounds of high techno!-
. ogy- and of a $3 billion risk for Bqeing.
Alfred Kahn, who, as CAB chairman,
fathered airline deregulation (and now
serves as a director of New York Air) says
he's in a dilemma about how to deal with
the growing concern that the Uniteds and
Americans will squeeze out the competi­tion
deregulation meant to foster.
Published for Employees by the
Public Affairs Department
605 Third Avenue, New York 1 0158
Printed in U.S.A
Dan Kemnitz, Editor
Anne Saunders, Associate Editor
May7, 1984
In the News
Landmark Decision
The U.S. Supreme Court, in a case involv­ing
TWA but which has important ramifi­cations
for the entire airline industry, has
upheld the Warsaw Convention of 1929
which limits the liability of airlines for lost,
damaged or stolen cargo. The vote was
8 to 1.
The ruling means that TWA is liabie for
$6,475 as compensation for 714 pounds of
coins shipped by Franklin Mint in 1979 and
lost in transit . Franklin valued the shipment
at $250,000.
The Warsaw Convention, which also
limits passenger liability, pegged cargo lia­bility
to the official price of gold, then $35
an ounce. In 1978 the U . S . abandoned the
gold standard; Congress, howe􀊧􊝥er, has
never repudiated the convention, which the
U . S . ratified in 1934.
Franklin Mint argued that compensation
should be based on the current market price
for gold. A federal district court limited
TWA's liability under the convention. An
appeals court likewise upheld TWA, but
added that in future cases the Warsaw Con­vention
should be "prospectively unen­forceable"
in U . S . Courts .
The Supreme · Court rejected the "pro­spective"
􀊨􊡯ording,. saying that only Con­gress,
not the courts, could repudiate the
convention .
As Others See Us
Commenting on TWA's April 29 route
expansion, USA Today observed that "to
many travelers, TWA is a prominent sym­bol
of the USA's international presence.
The nation's flag flies on the red-and-white
tails of its planes; the airline flies the most
passengers annually over the North Atlan­tic
. But industry leaders see a less majestic
TWA: ·an ailing, old airline that racked up
an $87 million loss in the first quarter of
this year - an airline that needs changes,
including lower wage rates, to survive . . .
"Charles Darwin would understand:
The established carriers ' grand histories
can't protect them from competition . " In
that vein, the newspaper quoted USAir
chairman Ed Colodny: "It is the fittest who
survive, and who will continue to sur­vive
. "
In Memoriam - ·
􀀓􁍡arley H .
.
Patten, retired Kansas City employee,
d1ed on March 14. He was 83, and was with TWA
from 1940 until 1965. He is survived by his wife,
Clara.
Dominick Canzano, 80, retired ramp serviceman,
Newark, died on April 9. Mr. Canzano was with TWA
20 years, from November, 1948 until he retired in
Janu􀃹􏥹y of 1969. He was single.
Blanche M. Forrester, 72, rejired pantryman, JFK,
died on April 8 . Mrs. Forrester retired in April, 1977,
after 12 years with TWA. She is survived by her
husband, Howard.
Riley S. Dye, retired timekeeper, Kansas City, died
on April 5. He would have been 91 ori July 20. Mr.
Dye was with TWA 25 years, retiring in 1971. He is
survived by his wife, Mary.
James N. Miller, retired mechanic, Kansas City, died
on April 5. Be was 65. He retired in 1980 after 28
years with TWA. He is survived by his wife, Leota.
Homer E. Dudley, 73, retired lead mechanic, Den­ver,
died on Aprill6. Mr. Dudley joined TWA in 1942
and retired in 1975, after 33 years. He is survived by
his wife, Anne.
Marvin J. Walker, retired inspector at MCI, died on
March 14. He was 73. Mr. Walker was with TWA 32
years, retiring in 1975.
Harry F. Gray, 64, died April 24 of a heart attack
suffered while attending the TWA annual meeting in
Kansas City. Mr. Gray, an analyst in central cargo
control, KCAC, had retired January 1, 1983 after 37
years with the airline. His wife, Virginia, survives.
May7, 1984
Customs Crack-Down
U.S. Customs officials impounded an
Eastern Airlines L- 􀂭􊴠 011 at Miami after
disco.very of a shipment of cocaine hidden
.in the plane 's avionics compartment. The
seizure was the first involving an American
commercial airliner, although the govern­ment
had warned it would take such action
if airline security was found wanting. It
was the 22nd incident involving Eastern in
the last six months, and the fifth time on
that particular flight from Lima and Pan- .
ama_City.
The fact that the drugs were found in an
area accessible only to employees enabled
the customs agents to exercise their author­ity
to seize the aircraft. The plane was
released to Eastern only after chairman
Frank Borman personally promised Cus­toms
Service Commissioner William von
Raab that the airline would impose tighter
security.
·lnt'II.R. to London
The International region industrial rela­tions
office has been transferred to Lon­don.
The new address is: TWA Airfreight
Centre, Shoreham Road East, Heathrow
Airport, Hounslow, Middlesex, TW6 3RF,
England. Telephone and longline codes
are: Kenneth S. Molloy, director-indus­trial
relations, International, LONIETW,
direct line 897-8182, or via switchboard
759-5352, extension 264. A.H. Dannen­
·berg, manager-employment and personnel
administration, LONIPTW, phone direct
897-8305 or 897-8295 . Secretarial staff is
at 897-8323 .
ATC Elects Shate·rs
Judie Shafers, director-automation serv­ices
for TWA, has been elected vice chair­man
of the Air Traffic Conference 's
passenger committee. ATC has jurisdic­tion
over joint airline ticketing, baggage
and reservations programs.
Ms . Shafers was chairman of the reser­vations
committee of the International Air
Transport Association OATA) last year.
She is the first woman to become a member
and officer of the 􀀒􁉔TC panel.
Transworld Earnings
Transworld Corp., in its first earnings
report since spinning off TWA, reported
first-quarter earnings of $19 . 3 million,
nearly triple from a year ago, when the
airline was included in financial results .
l􀀨􂡤dustry News
Pan Am has undergone a major manage­ment
shake-up, with seven of23 vice presi­dents
having been fired, forced to resign or
quit. "And more heads may roll, " accord­ing
to the Wall Street Journal.
Among the departed are the vp's of ad­ministration,
operations control, the U . S .
division, the JFK terminal maintenance ·
data systems and the Latin American divi􀀑􁄠
sion.
The shake-up reportedly reflects the dis­pleasure
of chairman Ed Acker with opera­tion
of the JFK "Worldport" terminal;
which WSJ called a ''giant bottleneck ' ' and
a "disaster. "
American Airlines' parent company,
AMR Corp. , reported record first -quarter
earnings of $60. 3 million compared with a
$28 . 1 million loss a year earlier. It 's only
the second time in 15 years American has
made money in the first quarter, and the
airline attributed the gains to higher fares
and cost reductions made possible by labor
concessions . As a result, even though the
passenger load factor was down 8.1 per­centage
points ·to 60. 4 % , American 's
break-even load factor dropped 17 .7 per­centage
points to 54.4%.
United and Delta reported record profits ,
for the first quarter. UAL, Inc . earned
Pilots Again Offer Indy 500 Charter
The interest Captain Ray Gentile (l􀀡􂅦ft) and first officer Scott Whitfill share in
collecting and restoring antique cars has led to another enterprise- operating a o􀀐􁁣ce­a-
year charter from Kansas City to the Indianapolis 500. This year they'll lease two
727s from TWA for the Memorial Day event. TWAers are welcome to come along at a
reduced rate, space-available. Photo Courtesy Kansas City Star
by Larry .Hilliard
Kansas City TWAers will again this year
have easy access to the Indianapolis 500 at
the invivation of Captain Ray Gentile and
FlO Scott Whitful, who are partners in
R & S Enterprises of Olathe, Kansas .
Their exclusive back-the-s ame-day
charter flight on TWA provides "a unique
opportunity for race fans to see the greatest
spectacle in racing without all the hassle
normally associated with such an event, " ·
they said. The two TWAers formed the
charter company in 1981 and presently
operate only for the Indy 500 project. They
are full-time line pilots for TWA and have
long been race fans and collectors of an­tique
cars .
"The 68th running of the 500 promises
to offer the best field ever, " Gentile said. ·
"A record number of 117 racing teams
have already filed for entry positions. Only
33 can qualify to make the starting line on
race day, Sunday, May 27 . "
Outlining the specifics for the charters,
Whitful said that two TWA Boeing 727
aircraft, reserved solely for R & .s race
fans, will depart Kansas City early Sunday
morning, May 27. The addition of a second
aircraft this year is due to the overwhelm­ing
sales volume experienced in the past
two years .
A continental breakfast will be served
enroute . Upon arrival in Indianapolis, spe­cial
busses will carry the group to track­side
. . . and choice seats .
TWA employees and their families may
take advantage of a ·special 50% stand-by
reduced rate of $129. 50 for the standard
$25 .6 million, in contrast with a first quar­ter
loss last year-of $93.4 million. Delta
earned $5 2 . 8 million (including a gain of
$37.6 million from the sale of aircraft),
compared with a loss of $39 .5 million a
year ago.
(to page 7)
First Quarter ••.
(from page one)
provement over last year's domestic oper­ating
loss.
On the international side, operating rev­enues
were up 6.9%, but operating costs
rose by 20.5%. The result was a $27-mil­lion
downswing from 1983 's operating
profit of $12 . 7 million to a 1984 operating
deficit of $14 . 2 million.
Factors included last year's weak per­formance
by Pan Am and the strike at El AI
contributing to a record first-quarter fo;
TWA international, and the fact that inter­national
's quarterly costs were swollen this
yeaiby a 29% capacity increase in anticipa­tion
of a peak-season traffic boom.
package or $137 for the premium package.
The list will not reflect any company sen­iority,
but rather names in order as re-ceived.
·
At noon on Saturday, May 26, full fare
sales will close and TWA employees will
be confirmed for the remaining seats. This
will eliminate the airport stand-by situa­tion
. Non-Kansas City employees will re­ceive
notification on their stand-by status -
on Friday, May 25 . This will assist in
facilitating their travel plans to Kansas
City.
.
Interline employees will also be offered
the special reduced rate, but the TWA
stand-by list will be confirmed first.
To be listed for the special Indy 500
employee rate, TWAers should call R & S
Enterprises at (913) 897-2909 . ·
No Hassles
"Being race fans ourselves, " Mr. Gen­tile
said, "We know that this package
meets the desires of many who have longed
to see 'the big one' but felt the total price to
be out of reach. " Race fans are often dis­couraged
by the prospect of $150-per-day
hotel rooms; scrambling for good tickets;
and uncertain ground transportation to and
from the track. (By the way all seats for this
year'S race have been sold.) "With our
special charter" , he said, "all the hassles
and expense of a two or three day trip are
gone. It's a fun day- one long to remem­ber.
"
B rochures and further information about
the trip are available by contacting R & S
Enterprises at (913) 897-2909 .
Contributing considerably to TWA' s im­proyed
performance in the first three
months of this ye·ar was air cargo, with
revenues totaling $49 . 9 million, up 22 .7%
over a year ago.
Shareholders •••
(from page one)
ommended by the Board, recognizing the
contributions of employees making pay
and work productivity concessions;
3) increase by 1.2 million the number of
shares of TWA common stock available for
purposes of the Employee Stock Purchase
Plan;
4) increase by 480,000 the number of
shares of TWA common stock set aside for
issuance in accordance with the Thrift Plan -
for Non-Contract Employees;
5) increase by 450,000 the number of
shares ofTW A common stock available for
award under the company 's stock option
and incentive compensation plans; ·
6) approve the selection of the compa­ny's
present auditing firm for the coming
year as well.
3
- 21st Annual Awards P
President Meyer congratulates Tillinghast Award winner Judi Allen of STL res who
supervises the frequent flight bonus desk there.
40-year veteran John Hughes of crew planning won Tillinghast.Award, here pre­sented
by President Meyer.
Project systems analyst Jim Jaggers developed the industry's most advanced and
responsive refunds system, among other achievements.
4 .
Emily Murphy, SFO-based flight attendant and Tillinghast Award winner, with
Capt. Dick Kenny, operations vice president.
... .. ,
. '-..· .
Sharron Backst.:om, technical accountant at KCAC, receives controller's award
from v.p. Charlie Glass.
George Stroup of maintena1ce & eng!neering receives con􀂸􋡲ratulations from Dick
Pearson, departmental v.p., for his award.
resentation
Denver lead mechanic Charlie Comi shown with Dick Pearson, maintenance &
engineering v.p., won top company honors.
JFK-based flight engineer Roland "Bud" Pine enjoys a chat with operations v.p.
Dick Kenny.
Maria Friskel, administrative secretary-flight crew
training at Kansas City, won flight operations award.
Newark CSA Charles Diinino was_ one of 1983's top
_ sales & services people.
Judy Harman, STL F/ A, was a leading inflight services
employee.
President Meyer presents Tillinghast Aw ard to Marcel "Paul" Paulian, Columbus,
mechanic.
- Kansas City project engineer David Mardiks talks with Dick Pearson, at awards
dinner in St. Louis. ·
5
·:-·:
• ·:I
j
Travel Tips
Olympics Embargoes: Notice was given
in the April 23 Sky liner that TWA does not
presently plan to embargo non-revenue tra­vel
to and from the Olympic Games at Los
Angeles this summer. Several other air­lines,
however, have posted embargoes on
interline travel. They are:
United: No 50175% to/from all United
cities in California plus Las Vegas. In­bound
to Los Angeles July 23-August 11.
Outbound July 29-August 17.
Eastern: No 50175/90% reduced rates;
no C-2 or C-4 business or pleasure passes
to/from LAS, SAN, LAX, SFO, RNO.
Inbound July 29-August 11; outbound July
29-August 17.
Pacific Southwest (PSA): No 50175%
reduced rates; no business or pleasure
passes to/from LAX, BUR, SNA, LGB,
ONT, SAN. Inbound July 23-August 11;
outbound July 29-August 17 .
Frontier: No 50% positive reduced
rates; business_and pleasure passes space
available only. To/from: LAX, SNA. July
15-August 30.
Western: No 50175/90% reduced rates.
No business or pleasure passes to/from
LAX, SNA, O NT, SAN, B U R . No
through or . connecting flights via LAX.
July 23 -August 17.
American: No 5017 5 /90% reduced
rates; no business or pleasure passes to/
from BUR, LGB, PSP, SJU, LAS, OAK,
SAN, SMF, SBA, LAX, ONT, SFO, SNA .
No HNL stopovers -Jhrough LAX/SFO .
July 23-August 17.
All dates are inclusive.
Yugoslavia: Global Interline Cruises and
Tours is offering an 11-day tour to Yugo­slavia
during September and October. The
tour includes positive space on Yugoslav
Airlines, first class hotels, breakfast and
dinner daily, sightseeing, tax􀊖􉙳s and gratui­ties.
Itinerary includes Dubrovnik, Split,
Trogir, Zadar, Plitvice Lakes National
Park, Opatija, Postojna, Bled, Lj ubljana,
and Zagreb .
The price is $618, September 10 and 17,
$610, September 24, and $562, October 1,
8, 15. Single supplement $135 .
For information contact Global Interline
Cruises and Tours, PO. Box 720191, At­lanta,
GA 303 58. Phone (404) _252-8875.
Israel: Keystone Travel Service, in con­junction
with TWA, offers a 1 0-day tour to
the Holy Land for $435, including three
meals daily. Remaining departure dates in
1984 are June 18, July 16, August 13,
September 10, October 8, November 12
and December 3 . Rate is based on double
occupancy; single supplement $110. For a
brochure write to Keystone Tours; 12872
Biscayne Blvd .;' Miami, Florida 33181.
Phone (305) 893-1818. Mention Sky liner.
Utah. Sunrise Expeditions invites teenage
(12-18) children of airline employees on a
4-dayhike through the woodlands of Utah.
Salt Lake City airport is the "collection
point" on Wednesdays, return on Satur­days.
Base camp is Tooele, Utah. "We will
be teaching map reading, identifying flora
and fauna, exploring Indian ruins, etc."
says director Walter Hunt. Groups are lim­ited
in size to 20. For information contact
Walter Hunt, Sunrise Hi-Adventure Expe­ditions;
B ox 950; Farmington, Utah
84025. Phone ,80 1-451-7095.
Lake of the Ozarks: TWA er AI Doty of
Kansas City offers a vacation house for rent
now through December 1. 3 bedrooms, 2
baths, air cond., boat dock. Rates for party
of four, $40 nightly; minimum stay 7 days.
Call AI Doty evenings at (816) 523-1939.
6
Summer Olympics: Housing in and
around Los Angeles may or may not be
difficult to find, depending on who says so.
If you're planning to go, you might avoid
any hassle and save some money besides by
checking with LAX-based flight engineer
R. C. Greene
.
whose California Rental
Service offers a 10% discount to TW Aers
on rental properties, including condos and
bed & breakfast arangements. ''All homes
have been inspected and are in desirable
areas. Most have swimming pools," he
adds. For information phone toll free 800-
253-RENT; in California, 800-253-6597.­Overseas,
call 805-583-2632.
Los Angeles: The Viscount Hotel, for­merly
the TraveLodge, offers 2-night
package now through May 30 of $42
per person, double; includes cocktail, con­tinental
breakfast, tax and tip. Daily rates
at $34 single or double. The 572-room
hotel, near the airport, is undergoing a
renovation. For reservations phone toll
free (800) 255-3050; ,in California, (213)
645-4600.
Harrisburg. A B&B in the heart of the
Pennsylvania Dutch Country. Kansas City
TWAer Irvin Rehrer advises that his
mother-in-law, Jane Arwyll, has "a de­lightful
big old red brick farmhouse, sitting
on top of a hill . Wrap-around porch and
swimming pool." Two twin-bedded guest
rooms. Four miles from the airport.
Nightly rate: single $25, double $30; child
$15 . Write to Mrs. Jane C. Arwyll, 4700
Cumberland St., Harrisburg, Pennsylva­nia
17111, Phone (717) 564-3160.
San Antonio: The 13th annual Texas
Folklife Festival will be held in downtown
San Antonio August 2-5. The festival will·
feature arts and crafts, music, dancing and
food representative of the state's pioneer
heritage. Admission: adults $5, children 6-
12, $1; under 6, free. For information or to
order tickets contact Texas Folklife Festi­val;
The Institute of Texan Cultures; PO .
Box 1226; San Antonio, TX 78294.
-
L o n d o n : Famil ies are welcome at
Elmhurst, a B&B guest house near Wind­sor
and j ust 20 minutes drive from
Heathrow Airport. Train into London only
25 minutes . Rural surroundings, overlook­ing
pastureland . For information write to
Jo and B rian Newby, "Elmhurst," 97 Eton
Wick Road, Eton Wick, Windsor,- Berks,
England.
Colorado: -Aero-Marine Interline Tours
offers 10 dif ferent Rocky Mountain
"Great Escape" adventures this summer,
June through late September, for employ­ees,
families, parents and retirees. There's
a choice of white water rafting (beginners
and· more challenging), horseback riding,
golf and tennis (the John Gardner clinic).
For details 􀊗􉝯ontact Aero-Marine at 412
East Shore Trail; Sparta, New Jersey
07871. Phone (201) 729-5004.
Cruises: Alaska, Caribbean and Mexico
cruises are available for immediate confir­mation
at a 35% discount through Ventures
Extraordinaire on selected Holland Amer­ica
Line sailings. Employees, families, re­tirees
and parents.are eligible. Bookings on
other sailings still will receive the 35%
discount, but will be processed 30-45 days
prior to sailing. Contact Ventures Extraor­dinaire;
940 Emmett Ave., # 12; Belmont,
CA 94002. Phone (415) 592-2629.
. Student Exchange: The sister-in-law of
JFK-based purser Manfred Vogel owns a
hotel in Lucerne and would like to arrange a
student exchange for her 15-year-old son
with an American boy of about the same
age, sometime between July 7 and August
18. · Contact Claudia Moser; Hotel Reb­stock;
Sankt-Leodegar-Platz; 6000 Lu􀊘􉠠
cerne, Switzerland.
TWA's Kansas City 'A's
Anita Olshanski: six gold medals.
While the attention of the sports world will
be on Los Angeles and the 1984 Olyrp.pic
Games this summer, TWA employees­and
retirees- in the Kansas City area will
have a chance to pit their athletic skills
against employees of other companies in
· the fifth annual Kansas City Corporate
Challenge, July 21-29.
The Corporate Challenge is an Olym­pics-
style competition among a score of
Kansas City companies, with the proceeds
going to help support Special Olympics,
the sports program for disabled adults and
children.
TWA has done well in the past, taking
first place the first year, then placing sec­ond
twice. "Last year we slipped to fourth
in the overall team ranking, and we'd like to .
get back to our winning ways," says TWA
team organizer Dave Bair􀊚􉨠 of KCAC.
"Win, lose or draw, however," he added,
"what's important is the team spirit of
pulling together toward a common goal of
helping others . In the process, there's also
the satisfaction of putting personal physi­cal
fitness to the test," he added.
All Kansas City-based employees, as
well as retired employees in the area, are
eligible to participate. Those interested
should contact team captains (listed below)
by May 15.
Events/Team Captains
Track: Events - coed, age groupings;
relays, sprints, long jump, IOK, mile. Gill
Pickrell 891-4351 (work)
Bobby Bushnell takes '83 race in stride.
Bowling: Events - two men, two
women, scratch. B ill Garr 464-6131· /
(work) 891-7704 (home)
Softball: Events - coed team . Dave
Nakata·891-4867 (work) 431-5281 (home)
Bicycle racing: Events- 20-mile, four
age groups, men & womerr. Ken Grainger
891-4332 (work) 741-2865 (home)
Billiards: Events - 50-point straight
pool. One entry, one en!ry. Glen North
464-6980 (work) 861-1852 (home)
Volleyball: Events- men 's & women 's
teams. Denise Vandersteen 46:4-7812
(work) 741-8835 (home)
Tug 0' War: Events - coed, 2,000-
pound limit. Jim Mitchel 464-7835 (work)
741-8835 (home)
Tennis: Events- men's & women's
singles/doubles . Jan Engel 464-7802
(work) 741-6204 (home)
*Handball/Racquetball: Events -
one man, one woman.
Golf: Events - 18-hole scratch, one
man/one woman. Bill Evans 243-4175
(work) 848-7121 (home)
*Swimming: Events - coed, 50-yard·
backstroke, freestyle, fly.
*Table Tennis:
Trap ·. Shoot: Don Morgan 464-7883
(work) 741
--
5271 (home)
Team Triathlon: Jerry Morrison 464-
6093 (work) 741-2314 (home)
*These events do 􀊙􉥯ot as yet have team
captains assigned. For information on par­ticipating
in any of these sports, contact
Dave Baird at KCAC, phone 464-7701.
Softball champs (front, from le(t): Schotts Geigel, Brenda Ke􀂐􉁤dricks, Mary Bernard,
Maureen Cramer, Rozlyn Olson and Sandy Gould. Rear: Helen Beal, Ken Zick,
Mark Ferguson, Darmon Parker, manager Andy Robb, John Chauvenne, Bill
Marcel, Dale Buchanan, Dave Nakata and Butch Sprang.
May7, 1984
. New York Res
Has a Ball
Imagine coming to work one day and see­ing
a parade of ordinarily well-dressed co­workers
costumed as outlandishly as "Boy
George" or as handsomely as Rhett Butler.
That's what you 'd have witnessed had you
been in the New York reservations center
on "Fat Tuesday" , March 6. The whole
place was in a festive mood to celebrate
TWA' s route expansion in the U . S . and
overseas .
"New Destimi.tions Day, " they called it,
and the theme was the New Orleans Mardi
Gras . The idea was to heighten sales aware­ness
of the cities coming on-line April 29 .
All 700 employees at 2 Penn Plaza were
invited to dress up (or down) in costumes .
representative of any new TWA destination
they chose. Though New qrleans is not
one of the April 29 ·expansion cities , the
Mardi Gras theme was chosen because of
the Louisiana World's Exposition thi􀊒􉈠 sum­mer,
plus the fact that the historic city is fast
becoming 􀊓􉍮n important feeder to TWA's
international flights at JFK .
There were prizes galore , ranging from
free tickets to the World's Fair and the
Heritage Jazz Festival to quickie familiar­izatio
􀊔􉐠 trips to several of the new destina­tions.
Participating as sponsors were
Hilton International, Sheraton Hotels , Ra­mada
Inns and the Royal Lafayette in New
Orleans.
Prize Winners
Among top prize winners were Barbara
Murphy and Carol Portelly, who came
gowned as Southern Belles . "B􀊕􉕳st Cos­.
tume" awards went to Karen Wornona and
Rich Desio for their depiction of the leg­endary
Dutch boy· and the dike.
Judged most faithful to the Mardi Gras
theme was Louis Rodriguez, who came as
King Rex.
"Most Unusual" (to say the least) was
Sid Cardwell as Boy Georgy.
Judging the costume contest were Mau­reen
Manget, New Orleans sales manager;
Steve Cochrane , airline sales manager,
New York, and John Sheldon, general sales
manager for New York.
"All in all, it was quite a day," says area
reservations superv isor B ill Pierc e .
"We'd got the chance to laugh at ourselves
and have a good time getting the ·new
flights off to a good start. "
Industry News • • •
(from page 3)
Eastern Airlines reported an oper.ating
profit for the first quarter of $26. 7 million,
in contrast to an operating loss of $24 . 5
million a year ago. As a result, the airline
narowed its net loss for the first quarter to
$28. 1 million, from $60 . 7 million in the
1983 period .
USAir earned a first-quarter profit of
$ 1 8. 6 million, compared with a loss of
$ 1 . 9 million a year ago. It credits greater
pricing stability compared to last year,
when discounting was the rage.
Air 1 hoardings were up 30% in March
over February. Conceived as a one-class
carrier, the St. Louis-based airline will of­fer
a discounted "pleasure" class and chil­dren
's fares this summer in an attempt to
attract vacation travelers .
Western Airlines lost $23 million in the
first quarter. This compares with a year­earlier
$ 1 7 . 8 million loss, which included a
. one-time gain of $34 million from ending a
pension plan.
Citing ·interest costs on $ 1 50 million in
loans for fleet expansion, People Express
has reported an earnings decline for the
first time. Profits for the first quarter
plunged to $ 1 8,00 from $2. 1 Inillion a
year earlier.
May7, 1984
Anni ve rs arie s
Debbie Slocum and Bill Pierce teamed
up to win best costume for supervisors
award as characters from "Gone With
the Wind."
"Sheik" Helen Critsimilios and camel
(George Garasiti) won honorable men­tions
for their original costumes.
United will add 67 flights at Chicago on
June 1 , for a total of3 1 2 daily flights. It will
also add service to 10 more cities. The
expansion will create jobs for some 900
more employees .
United is testing a new inflight entertain­ment
called Airplay. The seat-back tray
would house electronic games.
Frontier Horizon, in its second full month
of operation, nearly doubled its revenue
passenger miles in March over February.
Load factor was 63 .5%, up 1 5 points from
February. ·
All ideologies aside, Aeroflot plans to in­troduce
business class on some ·of its inter­national
flights .
May
35 Years
Donald Cornell, JFK
Leslie E. Isaacs, DCA
Mary D. McElwee, PHL
Pearl I. Nelson, JFK
E. Rellstab, MAD
Jean Paul Rousseau, PAR
Emil J. Schoonejans, JFK
30 Years
Gerald R. Blake, CMH
Kurt F. Gardner. JFK
Howard Gutsche, JFK
Martine Hubert, PAR
Jack Kirshenblat, JFK
Wilmot Ranasinghe, LAX
Thomas W. Ryan, JFK
25 Years
Norman F. Anderson, LGA
Charles 1. Bauer, BAL
Barbara A. Bennett, MKC
Sandra L. Black, MKC
Robert L. Cocks, JFK
Neva 1. Cotter, STL
Ivan E. Dilsaver, ICT
Bernard J .. Duffy, LGA
Robert A. Emmart, JFK
Ronald G. Foutch, MCI
Joe F. French, JFK
Warren M. George, LGA
Ronald E. Gierhart, CMH
Raymond M. Gruber, CMH
Carlton A. Haman, LAS
Norbert G. Hebert, MKC
John P Hennelly, CHI
Dale L Hilliard,
.
LAX
Donald L Hudson, MKC
Joe T. Imm Jr. , NYC
Virgil E. Jackson, MCI
Robert L. Kern, MKC
Elizabeth P Knehr, BAL
Robert M. Kuhn, ORD
Bill D. Lueth, LAX
Patrick J. Maloney, JFK
Myron M. Mattuch, CHI
Gerard W. McCormick, MKC
James Moloney, PHX
Jay L Montgomery, MKC
Armando Perdomo, JFK
Charles R. Phillips, B DL
Vera I. Reichardt, LAX
Cleveland Roberson, DTW
Donald M. Schields, SFO
John W. Selby, LGA
Craig H . Shand, MKC
Joan M. Sullivan, SFO
Herbert H. Wakahiro, LAX
Robert E. Yount. PBI
20 Years Leonard L. Louth, MCI
Donald E. Lueke, MCI
Lawrence M. Ameche, MKC
Robert B. Luthy, DEN
Lary E. Lyons, MCI
Daniel G. Armand, ORO
Salvatore Maricante, ROM
Roberto Beteta, LAX
Lillian R. Martin, LAX
Donald H. Blumberg, IAH
Marfa Teresa Martinelli, ROM
Huig Bode, SFO
Reynold H. Martinez, SFO
V. Bovoli, ATH
Richard D. Matthews, MKC
Gary L. Bradberry, MCI Vito Mazzara, JFK
Michael A. Budd, LON
Alice K. McClay, SFO
Frank Burton, JFK Martin G. McCormack, JFK
John W. Busch, LGA Richard C. McElhaney, CMH
Vito Calia, MCI Eleanor M. McGee, NYC
Katherine J. Carlson, ORD - Gregory P McGlinchey, JFK
Dolores D. Carter, STL E. Metax.as, ATH
Albert Caruso, JFK
John Morano, JFK
Virginia S. Chrietzberg, JFK Jerry D. Morris, JED
Peter M. Coates; LAX
John W. Mynes, LAX
Elaine Coleman, JFK Yaffa Nagler, TLV
Helga W. Costa, JFK Edward D. Nyberg, MCI
Gerald L. Cross, LAX
Vernon W. Nyberg, MCI
George H. Cruickshanks, JFK Stephen J. Oliver, TUS
Michael H. Cury, MKC A. Paganis, ATH
Gino Dinucci, JFK
Leonard Palmeri, JFK
Dorothy C. Eisenberg, JFK Gene M. Peimann, STL
Patricia L. 'Elliott, LAX
Frank Peras, LGA
David 0. Fairchild, SFO Donald G. Pettitt, CMH
August H. Fingerle; JFK Frances M. Pichie-Haller, JFK
Rudy M. Fleshman, MCI Frank J. Picucci, JFK
Carolyn L. Forbes, CMH Joseph A. Poggioreale, MCI
William L. Foster, MCf Donald T. Powell, JFK
Douglas W. Frazer, PHL Helga M. Powers, JFK
Bill Garett, CMH David L. Prokop, ICT
James R. Gibbons, BOS Kenneth L. Reeve_s , DEN
Darby B. Gilmer, LA-X George D. Reynolds, ONT
Walter A Gorelczenko Jr. , JFK Annette U . Richter, LAX
James G. Gould, EWR Billy J. Riggins, LAX
Edward A. Gourinski, BDL Priscilla A. Rinebold, BOS
Patricia J. Gray, LAX Fr􀃺􏨠 Sbrigato, NYC
· Laurence G. Green, MCI Manfred K. Schulze, JFK
Maria C. Gutierez, MAD Robert L. Seamon, JFK
Martin J. Harnrogue, JFK Anna L. Singer, JFK
Jack W. Hanline, MKC William D. Southworth, SFO
Vivian L. Hatfield, MKC David Spencer, JFK
Linda M. Havener, MCI Maureen M. Spillane, ORD
Jerry A. Hempen, STL Henry E. Sprague, MCI
Frank Herczyk Jr. , lAD Connie L. Stauffer, JFK
Kraig A. Hilbink, LGA James H . Stumpner, MCI
William Hobley, MKC \Yayne B. Taylor, MCI
Jill Hodgson, JFK Olan J. Thrasher, MCI
Rester L., Holcomb, PHX Louis M. Tritico, MKC
Lynn F. lvey, SFO Edward L. Vallie, STL
Herbert R. Johnson, MCI Barbara !.- Wagner, NYC
Herman Kalmaer, JFK John Waklais, JFK
Kathleen A. Kelly, LAX Linda L. Wallace, SFO
Joseph L. Koryak, STL Joseph G. Walsh, JFK
Resi Kostens, JFK Betsy L. West, MKC
Herbert Kravitz, JFK Robert E. Whiteman, LAX
Jack E. Langley, MCI Donna M. Wildman, LGA
Alvin S. Lavanaway, SFO Sandra A. Wilson, JFK
Barbara E. Lea, JFK Floyd N . Wing, MCI
Christiane G. Leneutre, NYC Florence C. Yanez, ABQ.
Ronald N. Lewis, MKC Fred Yessis, LAX
Ronald W. Livengood, MCI Joseph F. Zeller, JFK
Visiting Fireman Finds City of Canals and Flo wers
Allan Brighton, general sales manager in Phoenix, took these photos in Amsterdam on a recent visit to one of TWA's new
destinations • .At left is the TWA office, at right a floating flower market on the canal just across the street. TWA inaugurated service
to the Dutch capital on April 29. · ·
7
'ln . the Airline Now.􀁟.'
by Anne Saunders
For the past nine months , Bob Kenney has
put aside his Army uniform for a three­piece
business suit. Major Kenney has
been taking a ''cram course'' in how TWA
does business, with particular emphasis on
cargo and freight. ·
He is spending a year at TWA as a special
representative-passenger services , under
the auspices of the Army's "Training With _
Industry" program. Every year the Army
selects several career transportation offi­cers
for the program. To qualify, they must
have a broad civilian education (Major
Kenney, a graduate of William & Mary,
also has masters degrees ·in history and
psychology) , and military experience in
their fields. Applicants are chosen jointly
by the Army and the host companies . Each
trainee then spends a year of intensive
"hands-on" training as a regular staff
member of a major transportation com­pany.
Major Kenney was assigned to TWA;
other officers are presently assigned to
Amtrak, Pacific Coast Express, United
Van Lines, and Sealand. The Air Force has
a similar program which it calls "Educa­tion
With Industry, "
When his one-year tenure 􀊛􉭴t TWA winds
up this August, Major Kenney will be well
versed in air freight policies, procedures
and regulations; container control; freight
· loss and damage; cargo documentation;
weight and balance; movement of hazard­ous
cargo by air; cargo equipment and
facilities , and the computerized PARS and
TRAC infoqnation systems. He plans to
apply this extensive knowledge when he
x:eturns to his regular job as a career trans­portation
officer in the U. S . Army. In this
capacity, Major Kenney will be responsi­ble
for the movement of large numbers of
Army personnel and dependents , as well as ,
freight, ranging from food to clothing,
weapons and mail.
Although Major Kenney remains en the
Army payroll while at TWA, he doesn't
wear his uniform to work, and is treated as a
full-fledged member of the staff of John
Lewis, director-pas􀊜􉱥enger & ground serv-ices.
John notes that ''Because the Training
With Industry program aims to provide
Bob with the broadest possible exposure to
TWA's operations , he must progress at an
accelerated pace, beyond that expected of a
regular TWA employee. In the past, this
program has 􀊝􉵥een very beneficial for both
TWA and the participating officer, " he
adds. In effect, Major Kenney is craJl!IIling
years of experience and knowledge into
one year. It's very aemanding; neverthe­less,
he seems to thrive on the rigorous
schedule.
"It's a super opportunity to learn while
doing, " Major Kenney explains. "The
TWA staff has been extremely helpful,
very open in conversations and discus­sions,
and have made this a very interest­ing
, thought provoking and enjoyable\
experience thus far, " he adds . For the ben­efit
of his successor, Major Kenney has
been keeping detailed files on all of his
TWA activities.
Major Kenney's first two months with
. the airline were spent in almost constant
travel as he familiarized himself with
TWA's diverse operations through an ori­entation
program that included behind-the­scenes
looks at cargo and baggage services
in Boston, St. Louis, JFK and Washington
National , and automation services and
cargo control at Kansas City. He files a
detailed trip report after each out-of-town
journey. "I'm learning a lot that Will help
me in my Army career, " Major Kenney
says, "and I think a new set of eyes and ears
is beneficial to TWA as well . "
Cargo, Ramp Emphasis
He has been much more than an ob­server.
During most of his time at TWA ,
Major Kenney has been assigned to pro­jects
in the cargo and ramp services area,
reporting to Wayne Ritchie, manager­cargo
and ramp services. Among projects
he has tackled which will be of practical
value to TWA have been: an evaluation of
the JFK