“A student in [a plain writing] class gave me a tip: Every time I send a letter, I ask myself, would I want to receive it?” Spivey said. “That is it! When you send out something, would you be happy to receive it? Would you know what you are supposed to do with it? Would you sit there and ask yourself, ‘why did I get this?’ What am I supposed to do with this? This is the golden rule of plain language.”

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