Cloud Hosted VoIP

Hosted Voice Prime is our hosted VoIP telephony solution available to businesses of all sizes, from a single employee to thousands of agents in call centres. Prime is a fully-hosted and managed telephony service, enabling businesses to work more efficiently and employees to be more productive.

The only equipment you need onsite is an IP phone. They can be powered with an Ethernet cable or PSU, and connected to the internet. All your company telephony information is stored securely in the cloud allowing you to access and adjust it from any internet enabled device, anywhere in the world. Prime is therefore the solution to your business continuity and disaster planning issues.

Work out the number of licences you require, choose from a number of additional features and then whether you wish to pay for your phones upfront or per month. We then work with you to set up the solution as you require it, including hunt groups, out of hours messages etc.

Sales

Support

Hosted Voice Prime Licences

It all starts with a licence. Licences are on a per phone/seat allocation and can easily be scaled up and down whenever your business needs them. We discuss your current requirements and also look at where your business might be in the next few years. We can even provide you with a cost comparison against your existing phone system so you can see the savings your business can achieve.

Free mobile app

Free Go Integrator software

Free UC Business software

Free on-net calls

Free UK landline and mobile calls

Free equipment configuration

99.98% uptime SLA

Business hours support

30 day licence term

Bolt on features available

Wide handset compatibility

£POA

/month

Prime Additional Bolt-Ons

We offer Prime with a number of free features. This allows all our clients to benefit, but keeps the licence costs at an industry leading low. We then give you the option to add other features if your business requires. This is done quickly and easily from our procurement portal. Bolt-on features range from simple call recording to more complex call centre services, including agent reports and management.

Call queuing in the cloud

Receptionist functionality

6 month call recording storage

Additional storage available

Fax to email

Team collaboration software

CRM database integration

Agent call reporting

Reporting supervisor view

Contact agent single licence

£3.00

from /month

HD IP Handsets

We have a range of high definition Yealink and Polycom handsets that we can configure with Prime so they work right out of the box. Our handsets can be bought outright or you can choose to lease them over 36 months. It may even be possible to configure your existing IP handsets, so make sure you contact us to see if we can help in any way.

Yealink T1/2/6/8 phones

Yealink W52P cordless

Polycom 301/401 phones

Polycom 500/600 phones

Digital expansion modules

Polycom 5000/7000 phones

All can be PoE or with PSU

Headsets

Bluetooth adaptors

Range of PoE switches

£3.25

from /month

The OptaNet Difference



Award Winning ISP

Clients love us but we win independent awards too.



Account Ownership

You get a technical AND account manager on your account



Full Service

VoIP, IP CCTV, LAN consultancy and much, much more.



UK Support

Our UK-based support staff know what they’re talking about.



Internet Monitoring

We’ll monitor your internet live for issues – for free.



Product Range

Why limit your options? We provide the full product range.



Phone Choice

Choose from a wide range of HD IP desk and conference phones.



Exceptional Knowledge

Just have one conversation with our technical team to find out.

v

Plain English

Talking your language whether you’re a novice or IT pro.



Award Winning ISP

Clients love us but we win independent awards too.



Account Ownership

You get a technical AND account manager.



Full Service

VoIP, IP CCTV, LAN consultancy and much, much more.



UK Support

Our UK support staff know what they’re talking about.



Internet Monitoring

We’ll monitor your internet live for issues – for free.



Product Range

Why limit your options? We provide the full product range.



Phone Choice

Choose from a wide range of HD IP desk and conference phones.



Exceptional Knowledge

Just have one conversation with our technical team to find out.

“Your customer service has been excellent throughout, and it’s been a breath of fresh air, compared to past developments ordered with either BT or Virgin. OptaNet project managed our installations in a hassle-free way, ensuring delivery of our services before the agreed deadlines. Their knowledge of available products has been second to none. Thank you once again for your professionalism, speed and quality of service.”
Graham Kuhlmann (May 2016)

We have fine-tuned our SLA’s, features, pricing, support and management to deliver for the modern day business. We are proud to boast highly competitive prices combined with the highest skilled technicians. Find out why companies are switching to OptaNet.