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ICT Support Technician

Reference:

MC.ICT 22299

Sector(s):

Information Technology , Support

Salary:

£25,000 Per Annum

Benefits:

+ Bens

Town/City:

Slough

Contract Type:

Permanent

Description

LinkPoint specialises in the recruitment of high quality candidates in the ITsector. We have an excellent opportunity for an ICT Support Technician will provide day-to-day ICT support for staff and students on a school site. They will liaise with the School staff and the ICT Service Desk to identify, prioritise and resolve all ICT support and service requests.

This position is a group role and may be required to support other schools/sites as requested by the ICT Network Manager and/or ICT Client Services Manager.

ICT Support Technician’s Core Duties

Carry out routine maintenance of all computer hardware and network services to maintain agreed availability.

Respond to and resolve ICT faults and requests through onsite visits and remote support tools, to achieve agreed service levels.