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E*Trade Customers Face
Outage as Market Surges

By

Lisa Bransten The Wall Street Journal Interactive Edition

Updated June 25, 1997 11:12 p.m. ET

Customers of E*Trade Group Inc., an electronic-brokerage company, once again discovered the downside of technology Tuesday when its Internet trading system shut down for about an hour because of a glitch in the company's hardware.

The outage, which was first reported by Internet publisher C/Net Inc., occurred between 3:05 p.m. and 4:25 p.m. EDT, the tail end of a trading day that saw the Dow Jones Industrial Average surge 153.80 points, its fourth largest point gain on record. The company said the problem was not related...