All responses

Thank you very much for your report, I've been able to reproduce this issue and I've passed it to the developers.

This seems to be an issue related only with th extension so for now, as a workaround, please try to attach files through the web-app at https://todoist.com Sorry for the inconvenience.

Best regards,
David

David Trey
staff

Replied on Feb 21, 2013 - 12:46 UTC

Hello Keelii,

Unfortunately, we can't fix this issue. It seems like a limitation of Chrome which doesn't allow such option (upload and insert link to uploaded file) through an extension in Chrome. Sorry for the inconvenience.

Best regards,
David

Francisco Vieira
premium

Replied on Mar 18, 2014 - 21:42 UTC

Hi David.
I also had this issue, and since I had never used the upload feature, I spent a bit of time trying to understand how it worked before I decided to give it a try in the website.
I understand you can't fix the issue, but if the feature does not work, maybe you could just hide it in the Chrome extension?

Brendon Wadey
staff

Replied on Mar 18, 2014 - 22:03 UTC

Francisco,

Since the extension is built around the web version (basically just a window to the web) then I am pretty sure it can't be removed.

Nonetheless, I will ask the devs to see if that is possible.

Regards,
Brendon.

Francisco Vieira
premium

Replied on Mar 19, 2014 - 10:47 UTC

I understand what you mean, but there is already a specific feature for the Chrome extension, the "Add website as Task", so I don't see why hiding features would be impossible.
I'm a developer myself, so I'll accept either a technical explanation of why it is impossible, or also a "It's just not a priority right now".

David Trey
staff

Replied on Mar 19, 2014 - 12:28 UTC

Hello Francisco,

We prefer not to hide it because if new users would only use the Chrome extension, then they can at least discover this feature, know that it exists and use it on the web. By hiding it, someone may not even be aware that there is such option.

Furthermore, for all web-based plugin, we're using the exact same site - todoist.com. If you use the web-version and minimize your browser window, you'll see that it will adjust the layout at some point making it look like the Chrome extension. That said, technically, the extension is a window connecting to the todoist.com site. If we program the site to not show this option when it runs on Chrome, we would also disable it in the Chrome browser which we can't do as the browser itself can handle it, just not the extension and since the extension basically runs on Chrome, there's not much we can do about it without having to maintain separate Todoist installations - one with this option and one without.

The "Add website as task" feature is something completely different - if the extension sees an URL, it will offer you the option to add it as a task and Chrome doesn't block the option to "grab" the URL... but it blocks the option to send a file through an extension.

Best regards,
David

Francisco Vieira
premium

Replied on Mar 19, 2014 - 15:14 UTC

Hi David,

Thank you very much for such a detailed answer, I now undestand your reasons for the current behaviour.

Just one last idea.
Is there no way to test whether the upload has worked, and in case it fails, warn the user with something like "Upload failed. If you are using the Chrome extension this feature will not work, please use the browser instead."?

David Trey
staff

Replied on Mar 19, 2014 - 15:18 UTC

Francisco,

I will pass it to our developers as I'm not 100% sure if that's possible, but we'll look into it.