Led by Dr. Linda Stoddart, Haute Ecole de Gestion: Columbia University (New York)

This workshop will provide an essential background and framework to undertake evaluations of knowledge initiatives. Participants will learn how to plan an evaluation, including how to handle key players, as well as interview techniques and communication approaches. The importance of determining concrete objectives of knowledge management and knowledge sharing programs and their impact will be discussed. The focus will be on:

Led by Professor Eric Tsui, The Hong Kong Polytechnic University (KMIRC)

The workshop summarises the lessons learnt from nearly 200 cases of Knowledge Management journeys by Hong Kong and Asian enterprises. Much of the data is gained through the extensive number of student, consultancy and research projects carried out or supervised by KMIRC staff at private companies, non-profit social services organizations and government departments. The projects include KM readiness assessments, knowledge audit, strategy formulation, taxonomy design and maintenance, cultural assessment and organizational change, knowledge retention from near-retirees, requirements elicitation and selection of collaboration tools including portals, search engine assessments, configuration and continuous improvements, IC reporting and many more. The speaker will outline the challenges and their respective solutions, the theory-practice gap, as well as some easy “entry points” into KM. Other topics to be discussed will be: