If you can get the system up for more than a few minutes or can use safe mode, try removing the last installed software application or driver.

For removal of an application (Windows 8+)

Press the Windows Key and X together, then Control Panel, then Programs and Features.

Select the software to uninstall and select Uninstall.

For removal of an application (Windows 7 & Vista):

Click on Start, Control Panel, then Programs and Features.

Select the software to uninstall and select Uninstall.

For removal of an application (Windows XP):

Click on Start, Control Panel, then Add or Remove Programs.

Select the software to uninstall and select Remove.

To disable a driver:

Bring up the system information dialog:

On the keyboard, press the Windows key + Pause/Break.

or

Select Start, right click Computer and on the drop-down, select Properties.

Click on the left side option Advanced system settings(7/Vista only).

In System Properties, select the Hardware tab, then click on Device Manager button.

Find the hardware/driver of interest (you may need to expand a choice at the "plus" graphic) and double click the choice.

Select the Driver tab. Here you can perform a number of actions such as update the driver, roll Back the driver to an older version, disable or uninstall the driver.

Click OK to exit, then close the Device Manager and other previously opened dialogs.

FaultWire StaffPosted: 5-Oct-2008

Update or Replace Defective Software

7

Most exception errors are the result of a software bug. If the faulting program is identified, check if a newer version is available that corrects the issue.

Be aware that in some cases the fault might lie elsewhere, such as an operating system file, driver or other defective software that is running.

FaultWire StaffPosted: 8-Jan-2009

Use Last Known Good Configuration

8

If you are unable successfully boot into Windows because of the fatal error, Windows has an option to reload registry information from the last successful boot. To revert to the last successful boot:

Reboot the computer.

Near the end of the BIOS messages or graphic, but well before anything appears from Windows, press the F8 key. You may only have a few seconds to get the right spot to press F8 before it attempts to go into Windows. If the BIOS complains about a pressed key or asks you to go into BIOS setup, you've pressed F8 too soon (Don't go into BIOS setup).

When successful, you should see a black screen with white text "Windows Advanced Options". Use the up or down arrow keys to highlight Last Known Good Configuration and press Enter.

Although less informative than our notes here, you can view the Microsoft MSDN source document for a list of the NTSTATUS codes used when Microsoft encounter a problem with an application.

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