Ben Holliday

Ben is Head of User Experience at the Department for Work & Pensions (DWP). He’s previously worked for FreeAgent, the Government Digital Service (GDS), and has worked extensively with not-for-profit, charity and arts organisation in the UK including the National Theatre. Ben is especially interested in using well-designed research as part of agile design and delivery – using data, and hypotheses to drive improvements to products and services.