On Friday, April 22nd, the New Mexico Trial Lawyers Association recognized the New Mexico Center on Law and Poverty with the 2016 AMICUS Award for Significant Contributions to the Advancement of Law. Professor Michael Browde presented the award to the entire staff of the Center and shared his reflections on our work:

“…the Center has become the leading legal organization in service to the poor in this state—serving client interests directly in the broadest ways possible, while also working diligently and cooperatively with the legal aid and specialized legal service organizations that work so hard in service to the poor and disadvantaged segments of our society. So, it is fitting in the extreme that NMTLA honors, the Center, its extraordinary Executive Director, Kim Posich, its indefatigable Director of Litigation, Gail Evans, and its marvelous and dedicated staff.”

It is with great pleasure that we introduce you to the NM Center on Law and Poverty’s new Executive Director, Edward Tabet-Cubero.
Edward’s family has deep New Mexican roots, and he is intimately familiar with our state’s strengths and weaknesses. He has a deep understanding of inequity and an unshakable commitment to address it. And he comes to the Center with the leadership, management skills, personal strength and vision to shape our role in doing so.

Mr. Tabet-Cubero has had an accomplished career as an educational leader and advocate, serving as a teacher, assistant principal, principal, district program director, university instructor, and most recently Assistant Superintendent of Santa Fe Public Schools. Between 2011 and 2015, Mr. Tabet-Cubero worked as Associate Director of the nonprofit organization Dual Language Education of New Mexico (DLeNM). DLeNM’s mission is to “develop, support, and advocate for high-quality dual language enriched education in New Mexico.” In 2014, Mr. Tabet-Cubero was one of 24 New Mexico fellows selected to participate in the WK Kellogg Foundation’s National Community Leadership Network. He currently plays a variety of roles with a number of grassroots community organizations and non-profits, including the New Mexico Coalition for the Majority, which continues to find success in its advocacy for the 72% of New Mexican students who are linguistically and culturally diverse.

Mr. Tabet-Cubero will begin his new position at the Center on Law and Poverty on June 1, 2016. He will be working with Kim Posich, the Center’s long-time Executive Director, over a period of several months to facilitate a smooth transition.

The Staff and Board of the NM Center on Law and Poverty know that Mr. Tabet-Cubero will be an outstanding leader for our organization as we move into the next 20 years of advocating on behalf of New Mexico’s low-income families! Please join us in welcoming him to the Center.

Their refusal to answer questions came directly after sworn testimony from six HSD employees who alleged a widespread practice of fraudulently altering federal food benefits applications.

The practice, according to eight former and current HSD employees who testified in federal court last month and today, amounts to adding false assets to the applications of people who would otherwise qualify for emergency aid from their Supplemental Nutrition Assistance Program, otherwise known as food stamps.

“I still don’t understand why I had to falsify assets,” Shar Lynne Louis, a case processor at HSD’s Income Support Division (ISD) office in Gallup who retired last July, said in court.

Louis testified that the state had been practicing the pattern of fraud since at least 2003, when she first came to the department.

Federal law requires states to give food benefits for applicants who qualify for emergency, or expedited, benefits within seven days of applying. But HSD, according to many testimonies, has been long burdened with emergency applications that aren’t processed within the required seven days.

“They make up the resources, whatever the case is, whatever the situation is,” Veronica Arciero, a case processor in the Silver City, said of the department’s handling of late emergency applications.

This practice of adding of what one attorney called “phantom assets” helps HSD to clear its backlog of overdue emergency applications, according to testimonies.

Arciero said the consequence of the practice amounted to putting applicants’ cases “on hold so they don’t they don’t receive the benefits they should have.”

“It’s lying,” she said. “It’s not something the customer is reporting.”

Mary Alice Duran, another employee who processed cases for 25 years in Santa Fe, Taos and Las Vegas and retired in 2013, also said the practice meant people qualified for emergency food aid didn’t receive their benefits later.

“It creates a hardship for the family,” Duran said.

One current employee who works in Silver City, Alexandra Hancock, even testified that she was reprimanded for processing a late application the correct way instead of adding fake assets to delay the benefits.

Specifically, Hancock testified that she fixed a late case where the applicant had reported $700 in income for the month and another employee wrongly wrote that income as $1,500. Because the applicant’s rent and utility expenses exceeded his monthly income, he qualified for expedited SNAP aid, according to Hancock.

But after she fixed and processed the case, Hancock told the court that Income Support Division Director Marilyn Martinez and former Deputy Director Laura Galindo instead told her she would be referred to HSD’s human resources department if it happened again.

“You had to answer for proving the benefits?” Sovereign Hager, an attorney for the Center on Law and Poverty, asked Hancock in court.

“It was said we had to do everything in our power to stop late expedites,” Hancock responded. “There was nothing I could have done other than entering fraudulent resources.”

She added: “We’re leaving kids and parents and the elderly without the food they need on their table.”

The Center on Law and Poverty is asking the federal court to appoint an independent monitor to oversee the state’s SNAP and Medicaid processing.

Martinez, Galindo and Taos County ISD Director Emily Floyd all invoked their Fifth Amendment rights when brought to the stand, refusing to answer a total of 97 questions Hager and attorney Daniel Yohalem* asked between the three of them.

The U.S. Constitution allows people to invoke Fifth Amendment rights to avoid implicating themselves in illegal activity. Invoking the Fifth Amendment itself cannot be used to implicate the person in illegal activity.

Questions that Martinez, Galindo and Floyd refused to answer ranged from whether they played ordered the fraud, retaliated against workers and lied to federal court in previous court hearings and motions.

The officials did not respond to any questions, including those to provide background on the working of HSD.

Last month, ISD Deputy Director Shanita Harrison in her own testimony accused three employees who testified with fraud allegations of instead making mistakes on their case processing themselves.

Jeanette Roybal, who works for ISD in Las Cruces, told the court that she had experienced workplace retaliation since first testifying about SNAP fraud in federal court last month.

“They’ve been monitoring me more often,” Roybal said of her supervisors. “They’re constantly stopping by and they’ll stand and stare at me.”

Roybal also said her workplace emails concerning a case with false assets had been deleted since she gave her first testimony last month. She also testified that her managers have access to her workplace emails.

Paul Kennedy, an attorney who represented HSD in court Friday, asked Roybal whether her managers would have had to personally go through her workplace computer to access her and delete her emails.

“As far as what I’ve been told, no,” Roybal responded.

An HSD spokesman who attended the court hearing would not answer questions from NM Political Report about the allegations or why their officials invoked their Fifth Amendment rights immediately following the proceedings. Instead, Kyler Nerison instructed NM Political Report to send him questions via email, to which he did not respond.

Kennedy told NM Political Report he wasn’t “authorized” to comment on the proceedings.

During the hearing, attorney Christopher Collins, who also represents HSD, referred to department’s internal investigation of the allegations, launched last month shortly after the allegations became public. HSD Secretary Brent Earnest also sent employees a directive telling employees to process expedited SNAP cases per federal law.

“People [today] testified that they received that received that directive and are following that directive,” Collins said.

He also said HSD issued a request for proposal to bring an outside consultant to oversee the department’s training of ISD employees and compliance with federal law. Such a process, Collins said, “could be implemented within 12 months.” The request for proposal process alone, Collins said, would take six to nine months.

Collins argued for judge to give the department 90 days before allowing both parties to make their closing arguments. Federal Magistrate Judge Carmen Garza instead scheduled the next court hearing for early July.

“Whatever is going on here—and we don’t know and are certainly concerned by what we hear—we don’t have all the facts,” Collins said in court.

The SNAP processing fraud allegations are part of ongoing legal motions by the Center on Law and Poverty to enforce a 25-year-old consent decree that the organization says HSD is not following. The consent decree came in 1991 as the settlement of a class action lawsuit that accused HSD of not properly processing SNAP and Medicaid benefits.

After the hearing, Hager told NM Political Report that she found the Fifth Amendment pleadings “very troubling” that the HSD officials would “invoke a right to not incriminate themselves” by not answering questions about the department’s “basic operations.”

Yohalem told told NM Political Report that he has “never seen this happen” in his 42 years of practicing civil rights law.

“If the department didn’t know what was going on,” Yohalem said of the fraud allegation testimonies, “why would they take the fifth?”

State Auditor Tim Keller’s office has also launched a separate investigation into the fraud allegations.

*Daniel Yohalem is representing the Santa Fe Reporter newspaper in a public records lawsuit against Gov. Susana Martinez. That lawsuit originated in 2013, while Joey Peters worked as a reporter for the newspaper.

That’s our reaction to testimony from Human Services Department caseworkers who claim that their bosses inflated the resources of needy people applying for emergency food assistance through the Supplemental Nutrition Assistance Program. Why the bureaucratic fudging of paperwork? More assets (as little as $400) would mean the applicant no longer qualified for expedited help. New Mexico already faces sanctions for not processing aid claims fast enough; too many delays, and the department would be shown — again — that it is not complying with court directives. Thus, the incentive to lie.

We have long known that navigating federal programs, whether for food or medical help, in New Mexico is overly complex and burdensome. What last week’s hearing in federal Magistrate Court revealed is that in some cases, there appears to have been willful obstruction. The troublesome testimony came during a motion hearing asking for the Human Services Department to be held in contempt of court for not complying with a 25-year-old consent decree. The 1991 order came out of a 1988 lawsuit — obviously, the troubles in the department predate even the last two governors.

The New Mexico Center for Law and Poverty claims that New Mexico is illegally denying and closing off food assistance through the Supplemental Nutrition Assistance Program, or SNAP, what used to be known as food stamps. Five workers in the Income Support Division from different parts of the state all agreed they had been told that if they couldn’t meet a seven-day deadline for emergency food assistance, they were to pass the file to a supervisor. At that point, the boss could modify the file so the applicant wasn’t eligible for emergency help. Using delays, the state could process the claim and not miss a deadline — that would help the department’s numbers on federal audits.

These workers — who fear retaliation over testimony and should be protected — deserve praise for speaking out. One 10-year employee from Taos even kept notes on an original application; a supervisor reportedly later added $400 in “phantom” assets, but the original file contains a different story, according to testimony. The problems aren’t alleged to occur just with SNAP, but also in processing Medicaid applications.

New Human Services Department Secretary Brent Earnest tried to argue in the daylong hearing that the complexity of federal regulations and an overwhelmed department are at the root of problems with processing applications; he’s likely right, and we believe he is trying to correct the situation. He inherited the mess. But the fact remains that New Mexico cannot run its federal assistance programs in compliance with the law. That’s been apparent for years.

What happens next is up to federal Magistrate Carmen Garza, who was assigned the case by U.S. District Judge Kenneth Gonzales a year ago. We agree with lawyers who want more oversight over the state’s benefits process. Medicaid and SNAP recipients do not deserve the runaround. They deserve to be treated with respect and to receive — in a timely fashion — the help they are due. That the state is an obstacle to assistance, rather than making aid possible, needs to change.

Appointment of an independent monitor is the right step now, especially over the troubled Income Support Decision. We understand Earnest’s concerns that such a monitor diverts money from directly helping the poor; that’s an important point. However, the dysfunctions in the department have to be untangled. That means direction from outside to streamline the process; the fallback, so far as federal law allows, must be to approve applications rather than seek to deny. That a department already failing to process basic applications wants to add more paperwork — through new, unnecessary work requirements — demonstrates the department does not have the best interests of the needy at heart. Independent oversight is needed.

The contempt hearing and any decision on oversight should not be the end of this matter, either. Both the attorney general or the U.S. attorney, after hearing this testimony, should investigate charges that workers are being encouraged to delay applications, even to the point of supervisors falsifying assets. That’s fraud, pure and simple, if allegations can be proved. State Auditor Tim Keller announced his own investigation Friday. Something is rotten in the Human Services Department — and that core disregard for the law and the human dignity of aid recipients won’t be repaired without vigorous, independent oversight.