Seasonal Associate

As a Seasonal Associate, you will shop with the customer helping to put together looks that compliment her style in a way that is fun and playful, leaving her feeling confident and at ease in a style thats her own. With the holidays upon us, we are looking for new associates to work where they already love to shop. Our ideal candidate has a warm and friendly personality and believes the perfect accessory has the power to make you feel great about yourself.

KEY RESPONSIBILITIES

Deliver a branded customer experience

Assist customers in putting together outfits

Demonstrate product knowledge and awareness of all promotions

Achieve sales goals though selling behaviors

Maintain visual standards

Complete opening and closing tasks

SKILLS REQUIRED

Must be available to work peak holiday weeks and weekends

Ability to work a flexible schedule to meet the needs of the business, which will require evening and weekend shifts

Outgoing and engaging personality

Ability to engage in conversations and ask questions to uncover customer needs

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VIEW JOBS10/18/2018 12:00:00 AM2019-01-16T00:00Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.
Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.
Coach is currently hiring for the Seasonal Associate This is a seasonal role designed to ensure the store has the necessary temporary coverage (i.e. during the holidays / peak seasons). We are looking for individuals who have flexible schedules to meet the needs of the business including nights, weekends, and high retail traffic and sales days (including but not limited to the day after Thanksgiving, Christmas Eve, Mother's Day, etc.). A seasonal role typically may last up to 90 days, however, management reserves the right to end a seasonal assignment early due to business needs.
Selling and Service
* Understands organizational objectives and makes decisions that align with the Company priorities and values
* Creates personal sales and clienteling strategies in partnership with the management team
* Meets customer needs through solution-oriented and forward thinking
* Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and trends in the marketplace
* Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics
* Creates positive impressions with customer by bringing best self to work through elevated, sophisticated, appropriate business attire consistent with Coach's guide to style
* Demonstrates Coach's Selling and Service expectations at all times
* Influences customers' purchase decisions by balancing patience and assertiveness
* Takes ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goals
* Flexes personal selling techniques to contribute to overall store financial results
* Demonstrates persuasive (not aggressive), confident, friendly and genuine service skills and selling behaviors
* Discusses product features and builds the sale by suggesting appropriate add on items to fit the customers' specific needs
* Works with multiple customers simultaneously and breaks away as appropriate
* Follows up with customers consistently and genuinely to influence/close the sale
* Develops product knowledge skills and remains aware of current collections
* Demonstrates knowledge of competition and can apply that knowledge to building sales and customer relationships
* Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers
* Sensitive to customers' needs and tailors approach by reading cues
* Builds lasting and loyal relationships with customers
* Ensures all daily tasks are completed without negatively impacting service or Coach standards
Workplace and Environment
* Creates enthusiasm and positivity for a shared vision and mission
* Fosters and environment of teamwork, trust and collaboration with peers, customers and supervisors
* Demonstrates confidence when working with customers
* Takes initiative; has a high-level of ownership and accountability for individual results
* Welcomes feedback and adapts behaviors as appropriate
* Represents Coach as a brand ambassador at all times
* Is adaptable and flexible to change
* Maintains a calm and professional demeanor at all times
* Creates short and long-term strategies to achieve personal metrics and performance goals
* Utilizes Company tools to keep self-informed
* Handles and offers solutions to customer issues appropriately and involves a manager when necessary
* Promotes and endorses a team selling environment
Operations
* Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner
* Adheres to all retail policies and procedures including POS, Operations and Loss Prevention procedures
* Leverages Coach's tools and technology to support relationship building and clienteling efforts; including to drive sales and achieve individual goals
* Replenishes inventory on sales floor as needed
* Processes shipments as needed
Additional Requirements
Experience: 1- 3 year of previous selling experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash registers systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
Physical: Ability to communicate effectively with customers and team. Mobility to maneuver the sales floor and stock room to provide and support customer service. Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties. Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers.
Note: This document serves only as a sample of the job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.
Req ID: 44734
Nearest Major Market: Knoxville
Job Segment: Seasonal, Merchandising, Temporary, Brand Ambassador, Loss Prevention, Retail, Contract, Marketing
Tapestry, Inc.KnoxvilleTN

VIEW JOBS11/12/2018 12:00:00 AM2019-02-10T00:00The Seasonal Sales Associate provides outstanding customer service to each and every customer, displays a passion for retail and fashion, adapts to change efficiently, continually seeks to learn about Belk's merchandise, has an awareness of industry technology, and displays the ability to use technology to enhance core selling skills.
ESSENTIAL FUNCTIONS/RESPONSIBILITIES
As a Sales Associate, you will join the Belk family, report directly to the Sales Team Manager, and be responsible for:
Providing Excellent Customer Service:
* Proactively greeting and engaging customers warmly and with a smile.
* Supporting the store to meet or exceed its customer service goals.
* Handling each customer transaction in a professional and friendly manner.
* Thanking each customer by name following a purchase.
Demonstrating Initiative:
* Offers assistance to the customer proactively and without prompt.
* Using suggestive selling techniques with all customers.
* Meeting or exceeding solicitation goal for Belk credit Rewards program.
* Meeting or exceeding Clienteling goals, where applicable.
* Understanding Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com.
Continuous Learning & Innovation:
* Using Mobile Devices to complete a sale (where applicable).
* Using Digital Computer-based Point-of-Sale and other digital technology to enhance the customer shopping experience.
* Using the Belk App and informing customers about the Belk App to enhance their shopping experience.
* Using the Belk website to look up merchandise and complete in-store orders for customers
Focusing on Results
* Meeting or exceeding personal sales per hour goals.
* Increasing units sold per transaction by recommending products to customers.
* Identifying and reducing shrinkage in area.
* Working professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.
* Maintaining Belk professional dress standards and appearance.
* Maintaining floor and stock areas consistent with store standards.
* Supporting the Operations Team to ensure new merchandise is unpacked and displayed in a timely manner and stored in a place that does not obstruct customer access to the department.
* Following the ROCC the Dock process.
* Ensuring timely set-up including signage for promotional events.
* Following procedures for all systems including counts, markdowns, re-tickets and inventory control.
* Complying with store policies including, but not limited to those concerning attendance and tardiness.
* Accepting additional duties or sharing responsibilities during busy times and/or as requested by Sales Team Manager.
* Assisting Operations teams with all non-sell duties as assigned by Sales Team Manager.
REQUIREMENTS/QUALIFICATIONS
Position Requirements: Must be able to work a flexible schedule including evenings & weekends, due to shift rotation. Other requirements around education and physicality include:
Education & Experience:
* No education requirement.
* Experience in retail preferred.
* Excellent communication skills.
* Ability to use and learn industry technology preferred.
Physical Requirements:
* Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone and other related business equipment.
* Hand manipulation to remove sensor tags
* Ability to push / pull 100-500 pounds when moving stock carts
* Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.
Disclaimer:
For reasonable accommodation information for an ADAAA qualified disability please see Belk Associate Handbook for policy and procedures.
BelkKnoxvilleTN

VIEW JOBS11/12/2018 12:00:00 AM2019-02-10T00:00The Seasonal Sales Associate provides outstanding customer service to each and every customer, displays a passion for retail and fashion, adapts to change efficiently, continually seeks to learn about Belk's merchandise, has an awareness of industry technology, and displays the ability to use technology to enhance core selling skills.
ESSENTIAL FUNCTIONS/RESPONSIBILITIES
As a Sales Associate, you will join the Belk family, report directly to the Sales Team Manager, and be responsible for:
Providing Excellent Customer Service:
* Proactively greeting and engaging customers warmly and with a smile.
* Supporting the store to meet or exceed its customer service goals.
* Handling each customer transaction in a professional and friendly manner.
* Thanking each customer by name following a purchase.
Demonstrating Initiative:
* Offers assistance to the customer proactively and without prompt.
* Using suggestive selling techniques with all customers.
* Meeting or exceeding solicitation goal for Belk credit Rewards program.
* Meeting or exceeding Clienteling goals, where applicable.
* Understanding Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com.
Continuous Learning & Innovation:
* Using Mobile Devices to complete a sale (where applicable).
* Using Digital Computer-based Point-of-Sale and other digital technology to enhance the customer shopping experience.
* Using the Belk App and informing customers about the Belk App to enhance their shopping experience.
* Using the Belk website to look up merchandise and complete in-store orders for customers
Focusing on Results
* Meeting or exceeding personal sales per hour goals.
* Increasing units sold per transaction by recommending products to customers.
* Identifying and reducing shrinkage in area.
* Working professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.
* Maintaining Belk professional dress standards and appearance.
* Maintaining floor and stock areas consistent with store standards.
* Supporting the Operations Team to ensure new merchandise is unpacked and displayed in a timely manner and stored in a place that does not obstruct customer access to the department.
* Following the ROCC the Dock process.
* Ensuring timely set-up including signage for promotional events.
* Following procedures for all systems including counts, markdowns, re-tickets and inventory control.
* Complying with store policies including, but not limited to those concerning attendance and tardiness.
* Accepting additional duties or sharing responsibilities during busy times and/or as requested by Sales Team Manager.
* Assisting Operations teams with all non-sell duties as assigned by Sales Team Manager.
REQUIREMENTS/QUALIFICATIONS
Position Requirements: Must be able to work a flexible schedule including evenings & weekends, due to shift rotation. Other requirements around education and physicality include:
Education & Experience:
* No education requirement.
* Experience in retail preferred.
* Excellent communication skills.
* Ability to use and learn industry technology preferred.
Physical Requirements:
* Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone and other related business equipment.
* Hand manipulation to remove sensor tags
* Ability to push / pull 100-500 pounds when moving stock carts
* Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.
Disclaimer:
For reasonable accommodation information for an ADAAA qualified disability please see Belk Associate Handbook for policy and procedures.
BelkKnoxvilleTN

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