Billing FAQs: Wind Tre

Billing FAQs: Wind Tre

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Billing FAQs: Wind Tre

Wind Tre billing for Netflix is currently available to eligible customers who sign up for a new Netflix account or rejoin through the Wind Tre website or an active Wind Tre promotion.

How can I pay for Netflix on my Wind Tre bill?

To sign up for Wind Tre billing with Netflix, you must select Netflix on the Wind Tre website and follow the prompts to sign up or rejoin, or qualify for and redeem an active Wind Tre promotional offer. If you sign up through
a promotional offer, you will be automatically enrolled in Wind Tre billing after redeeming the promotion. Billing eligibility is determined by Wind Tre.

How do I check to see if I am billed on my Wind Tre account?

To check if you are billed through Wind Tre, visit the Membership and Billing section of your Netflix Account page.

You can also check with Wind Tre to see if Netflix is a part of your service package.

How do I change my method of payment?

If you no longer want to have Netflix charged to your Wind Tre bill and wish to pay directly through Netflix, please visit Netflix.com/YourAccountPayment to switch to a new payment method.

If you would like to make changes to how you pay your Wind Tre bill, please contact Wind Tre directly.

How do I change my Netflix plan?

To learn how to change your plan, visit How do I change my plan? If you are unable to access your Netflix account, please see “I’m having trouble signing in to Netflix” below.

How do I cancel Netflix?

To learn how to cancel your Netflix account, visit How do I cancel Netflix? If you are unable to access your Netflix account, please see “I’m having trouble signing in to Netflix” below.

I’m seeing a Netflix charge on my Wind Tre bill that I did not authorize.

Netflix is unable to provide refunds to accounts billed by Wind Tre. If you believe that you were charged in error, and you’ve confirmed that no one in your household created an account on your behalf, contact Wind Tre
for support. If you’d like to cancel your Wind Tre-billed account, visit How do I cancel Netflix?

How do I contact Wind Tre customer support?

You can contact Wind Tre customer support by dialing 133 or +39 393393 4077.