‘The children were too upset and could not believe what they were being subjected to.’

‘I immediately requested to speak to a manager who reluctantly apologised only when I advised her that I would be taking this further and would be prepared to make a formal complaint to their head office.’

Ebbie Olukoya says her children now feel apprehensive and uncomfortable about returning to the shop (Picture: SWNS)

Aldi has now apologised for the behaviour of its staff and the family have been offered gift vouchers and treats by way of compensation. The store’s head office and regional manager have also offer an apology to the family.

The manager told Ebbie that a customer had reported the children a they acted on it but admitted that the store’s staff could have acted ‘more professionally.’

Yet the 38-year-old is not convinced and says her children feel apprehensive and uncomfortable about returning to the shop.

A spokesman for Aldi said: ‘We have apologised to Ms Olukoya for the distress and inconvenience this incident caused her and her family.’