The Supervisor provides “hands-on” proactive management of the employees engaged in the daily pick-up, handling and delivery of packages and freight, within prescribed standards of cost, efficiency, accuracy and on-time distribution. Implements new procedures to improve operational effectiveness and provides performance reports for management as required. Acts as a proactive member of the Sales resource team in the provision of Customer service solutions.

Ranges from frequent to considerable fatigue and discomfort (e.g., warehouse dirty & open to elements, time constraints, variable operational changes). Frequent to considerable concentrated levels of attention (e.g., staffing crises). Tension, anxiety and mental stress are from frequent to considerable in the job.