I came across this same problem yesterday on a Window7 machine. After a system restore then manually installing updates. (Testing Dot matrix each time, I isolated KB4048957 as the culprit. I uninstalled it via "programs and features". I checked for updates again after restarting. De-selected KB4048957 and then right-clicked and selected "Hide". This I believe stops it installing again until a fix is created. Hope this helps.

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Hello, I have Windows 10 on my HP TouchSmart Envy, and after updating to the creative update, the sound doesn't work. I am not hearing anything from my speakers. I am not seeing the sound visual up when I am looking at the Volume Mixer.
I have...

I have an Acer Aspire ES1-711-P14W, When I initially reinstalled my touchpad wasn't working so I installed these drivers from Acer it worked fine until I updated to Version 1607 Build 14393.10:
Chipset Intel Chipset Driver 10.1.1.7
IO...

This is the 3rd major upgrade/update and each time I have had to re-install printer, drivers, etc. All steps have been taken again this time, with tech support and on my own. Documents are sitting in the print queue, but my printer will not print...

Hi there everyone
after updating to win10 from 8.1 everything worked fine until today.
When I switch pc on I always check for updates but today windows update would not work!! It had worked since upgrade on Monday.
Tried rebooting but still...

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