In an irony that wasn't entirely unexpected, it appears that Bell Atlantic
is living up to its famous quality of service reputation by somehow
managing to botch our T1 installation, which had been planned out months
in advance. Today, with only two days left to go until the H2K conference,
we have still not gotten the connection that was supposed to have been
installed last week. This kind of thing is par for the course when
dealing with Bell Atlantic but in this case their screwup will
disappoint thousands if it isn't rectified soon, like TODAY. Installing
a line weeks late may be acceptable for customers who aren't going
anyplace but in our case a T1 next week isn't going to be of much use.

We hope we can convince Bell Atlantic to move on this. We will keep
you updated. We WILL have connectivity of some sort at H2K but we
sure hope we can get what we were promised.

FINAL H2K PREPARATIONS UNDER WAY
With H2K almost upon us, a final schedule of speakers and panels has been released. A third track of speakers is reserved to be announced at the conference. Anyone with a last minute talk may sign up to give it at the conference on a first-come first-serve basis.