123.hp.com/ojpro8718 – HP Officejet Pro 8718 AirPrint Setjup

Printing with iPad has never been more easier. IPad has built in feature that is capable of wireless printing, i.e. you won’t have to connect your iPad and printer using a USB or cable. In fact iPad doesn’t support wired connectivity. Keeping in mind the possibility to print from anywhere in the world, Apple has built iPad for such specific purpose. The technology used by Apple for wireless printing is called AirPrint.

123.hp.com/ojpro8718 – AirPrint connectivity:

HP printers now come with AirPrint functionality that allows it to connect to iPad without a USB or cable. All you have to do is connect your AirPrint enabled HP printer to your iPad device via Wi-Fi network and tap print.

How to print from iPad using AirPrint?

Best part is AirPrint supports majority of applications you use in your iPad and hence no matter where your document, image or web content reside, you can directly print by tapping Print. Such apps where your content resides might be safari, mail, photos, pages, etc. You can print email from iPad using HP ePrint,

Now your iPad and printer should connect to each other but not with wires. If you remember we mentioned earlier how AirPrint supports only wireless printing and not wired printing. To connect printer and iPad wirelessly or without cables, you need to connect both the devices to the same Wi-Fi network.

Now how exactly do you connect AirPrint enabled printer to the Wi-Fi network? To do this you should know the network name (SSID) and network password. If you say you don’t know the network name and network password then you must approach the one who set the entire network for you. SSID is nothing but a service set identifier which is the identity of your network. No one can access this network except you until they know the password to the network.

So next you can type in the network name and its password and simply tap Ok. This will confirm the connectivity of HP printer to the network.

Now your iPad has to be connected to the same network. So next you go to the settings in your iPad and go to Wi-Fi option. It will list out a number of network names it identifies. Look for the network name to which your AirPrint enabled 123.hp.com/ojpro8718 Printer is already connected. Once you locate it select the printer name.

Now open the application where your content is located. Open the content.

On the top of screen you can see an action icon with an arrow coming out. Tap this icon and a menu will list out. From the list of options select the Printer option.

Now select the printer name that is already connected to the same Wi-Fi network.

Use + or – sign to select the number of copies you want to print. + Sign increases the number of copies while – sign reduces the selected number of copies to be printed.

Once you’re done selecting the number of copies, tap the button Print and your job is done.

123.hp.com/ojpro8718 – Attaching a Scan to an email automatically

The ink cartridges for your printer are shipped along with it. Now follow the steps below for proper installation of these ink cartridges on your printer.

Open Finder and under the top menu bar, click on Go. Now click on Applications. The double-click on HP Utility, found in the HP folder

Click on All Settings, click on Scan to Computer, and then click on the box near Enable Scan to Computer.

In the printer control panel, go to the scan icon or menu, choose the computer name, then locate scan to email shortcuts (such as Email as JPEG or Email as PDF)

If scan to email shortcuts do not display – It means that the printer does not support the scanning to email feature. You can manually attach scanned images to a folder in your Mac to an email

If scan to email shortcuts gets displayed, then proceed to the next step

Go back to the Applications folder on the Mac and confirm that Mail.app or is found in the list

If you find that Mail or Mail.app is not listed, then the scan will not be completed

If Mail.app or Mail is found to be listed, then proceed to the next step

In the 123 HP OJP 8718 printer control panel, choose or touch the scan to email shortcut that refers to your scan job

If you find that Mail is activated, then an mail automatically open with the scan attachment

If you find that Mail is not activated, then try sending the scan again

123.hp.com/ojpro8718 – Troubleshooting Support

How to Fix Print Job Stuck in Queue?

Step 1 : Check connection between the computer and the 123.hp.com/ojpro8718 printer (connectivity)

Step 2 : Check for multiple printers with identical name

Click on the Apple menu icon and then click on System Preferences

Click on Print and Scan, Printers and Scanners or Print and Fax

Inspect the list of devices in the Printers and Scanners window. Ideally, there must be only one printer queue name in the list for every printer used by the computer

If there is only one printer name listed, then go to the next step

If multiple printer queue are available for the same printer, then clear all the printers by choosing them and clicking on the minus button. Only leave the printer in the list that matches with your printer.

Step 3 : Existing print queue should be deleted and the printer should be added

rom the list of printers, remove the printer queue. Then, add it again. Doing this produces a new printing session.

Ensure that the computer is connected to the Internet

Within the Printers list, click your 123.hp.com/ojpro 8718 and click on the Minus button to delete the same

Click on the Add button

Choose the name of your printer from the Printer list and click on Add to add the printer. Don’t choose an HP Fax driver.

Click on Print Using… and then choose the name of your printer. Your new printer queue will be shown in the Printers list with an idle status.

Try to print again.

If the printer is able to print now, then stop troubleshooting

Proceed to the next step if the error recurs

Step 4 : Resetting the 123.hp.com/ojpro8718 printer

Ensure that the printer is idle and does note make any sound before proceeding further

While the printer is switched on, detach the power cord from the back of the printer.

The power cord should be plugged back into the wall outlet

Please wait at least for 15 seconds

The power cord should be plugged back into the power socket

Attach the power cord to the back of the printer

If the printer does not get switched on automatically, then press the Power button to switch it on

Try to print again

If the printer is able to print now, then stop troubleshooting

Proceed to the next step if the error recurs

Step 5 : Resetting the print system

Click on Reset printing system by right-clicking on the Printers list.

In the confirmation window, click on Reset.

Input the admin user name and password and click on OK

Add printer to the list as done previously.

Try printing again. If the problem persists, you have to service the printer.

Please wait...

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