How do I renew my subscription/ update my personal information/ pay my bill/ check my payment information/ order a gift subscription, etc.?
Head to our Customer Service Center to deal with all things related to your subscription. Having trouble? Give them a call at 1-800-324-1731 or drop them a line at [email protected].

Hey — I never received my password or registration confirmation email. What gives?
We've been seeing this happen — and we're sorry if it happened to you. What likely happened is that an e-mail spam filter somewhere between our site and your inbox trapped your registration e-mail. It's unfortunate, but it does happen.

If you know where your spam filter usually puts your spam, check in that folder for an email with the subject "Welcome to WH Online!"

And if all that doesn't work, then shoot us an email at [email protected] and we'll deal with it personally. Be sure to tell us what your username is so we can find your account details.

I've noticed something isn't working right, and I'd like to tell WH about it. How do I do that?
Please tell us! We want the site to work right for everyone, and we love it when you let us know if things are broken. Please email us at [email protected] and we'll look right into it.

Extra points if you tell us if you have a Mac or a PC, and what kind of browser you're using. And — if you can send us a screen shot of the problem, that would really help us out.

What does it mean to be a WH member?WH members have full access to our all-new member center. They can save, comment on and rate articles, get customized fitness programs, create and edit a public profile, and receive the WH newsletter. Best of all, membership is free!

How do I become a WH member?
It's simple — click here to become a member. All we'll need is a user name and email address.

What are Activity Points?
Activity Points show up for WH members in member center, and track your activity on the site. You get a point for each comment you post, question you submit and article you rate. Right now, it is a quick way to keep track of how active you are.

What's your question?
If you've got a question you'd like to see answered here, please send it to us at [email protected]. We're always trying to improve the site, and good questions help us serve you better!

Advertisement

Advertisement

Are you sure you want to log out?

If you are the only person using this device,
there’s no need to log out. Just exit this page
and you won’t have to sign in again. But if
you’re on a public or shared computer, log out
to keep your account secure.