Worldline secures first great western contract to digitise the railway

Worldline secures first great western contract to digitise the railway

London, [May 2015] – Worldline, [WLN], the European leader in the payments and transactional services industry, has signed a deal with First Great Western, one of the largest train operating companies in the UK, to increase capacity and modernise the service by delivering digital platform, Integrale.

The Integrale Implementation and Support contract with First Great Western (FGW) will run until 31st March 2019 and will be part of the wider Great Western Mainline modernisation programme, which will see more seats, more services and two new fleets of modern trains.

Lisa Coleman, CEO Worldline, UK, said: “We will be delivering a new digital platform for their controllers across the network which will give them real-time information on train operations. This new system will be a faster and more predictive platform which will enable more trains to run effectively on the track, delivering more passengers, more swiftly across their network.”

Integrale is a data analytics tool developed by Worldline through close collaboration with the Train Operating Companies. The system has a carefully defined data set of events across the rail network which should be flagged early to train controllers so that it can be effectively used for tasks such as resource planning and timetables. This means the system can be predictive, allowing for any changes that need to be made to be planned for swiftly and effectively. It also gives controllers real-time access to operating information across the network so they can respond and resolve issues that do occur much faster.

First Great Western Operations Director, Ben Rule, said: “Our programme of modernisation is all about delivering more frequent and faster journeys for our customers. Introducing a digital platform for data across our network is one way we can deliver this. Access to early information will be an incredible tool for our controllers, sending alerts in real-time so that resources can be planned more effectively keeping people moving across the Great Western network.”

The main areas in which First Great Western will realise the benefits of adopting Integrale are through better management of staff and resources, early handling of potential issues and streamlining of control processes. The Integrale system delivers significant benefits to the operator and customer such as a faster, more cost effective rail service.

About Worldline

Worldline [Euronext: WLN] is the European leader in the payments and transactional services industry. Worldline delivers new-generation services, enabling its customers to offer smooth and innovative solutions to the end consumer. Key actor for B2B2C industries, with over 40 years of experience, Worldline supports and contributes to the success of all businesses and administrative services in a perpetually evolving market. Worldline offers a unique and flexible business model built around a global and growing portfolio, thus enabling end-to-end support. Worldline activities are organized around three axes: Merchant Services & Terminals, Mobility & e-Transactional Services, Financial Processing & Software Licensing. Worldline employs more than 7,300 people worldwide and generated 1.15 billion euros revenues in 2014.

Contact us

Our website uses cookies. By continuing to surf this website, you consent that we will continue using cookies to measure and understand how our web pages are viewed and to improve the way our website works. If you do not agree, you can decide to disable cookies in your web browser as explained in our Privacy PolicyAccept cookiesMore Information