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We spent 6 nights at this property and found it modern, clean and with good facilities. The hosts are perfect, being friendly and convenient ( live at the rear of the house with separate entry) but unobtrusive. Everything required was at the property, as advertised, and some extra's such as bottled water, coffee/ tea, shampoo/ shower gel etc.The local area was wonderful being only 10 minutes walk from the dam along woods and the river...our dogs loved it. There is a zoo just down the road but we did not use this attraction as we prefer our animals in the natural wild having visited the Kruger in South Africa but it looked busy with families enjoying the weather ( we were not lucky in the respect of weather).There are two dogs but we also travelled with two dogs, so had no problem. Perhaps if you or a family member are terrified of dogs, it may not be the property for you but they are at the rear of the house, locked away from guests.Brno centre is about 20 minute tram ride away ( buy tickets before boarding) with lots of good restaurants though we favoured to local restaurant "La Corrida" which was great value with lovely food!There are plenty of shops around including Olympia Shopping Mall.

Thank you Hanka for the use of your home.

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Liked best:Locality, modern house with all facilities

Liked least:Nothing

Travelling group:Spouse/Partner

Would you recommend this hotel to a friend?
Yes.

Recommended for:

Friends getaway

Older travelers

Families with young children

People with pets

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Was it a good value for the price paid?

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Was your security deposit returned on time?

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Management Response

7 Jun 2015

Dear John and Shelagh, thank you very much for this nice review and for your time you spent writing it. It makes me happy that you had a great stay in our house and you enjoyed Brno. Although you came here with two dog-friends, you left our house very clean and your whole family including the cute dogs would be always welcomed here. I was very pleased to meet you and wish you an awesome summer! :)

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.

Management Response

12 Nov 2014

Thank you for your review.After you left the apartment we had to clean every single little spot in the house with disinfectant, to make sure it is completely clean again. The deep scratch on the wall behind the kitchen door , the slobber marks on walls in the living room, in hallways, on the furniture, living room radiators, on bathroom door, WC door, on the radiator etc. we charged you for only 1000CZK, appeared after you were leaving the house. The wall in the living room got damaged much more than expected. After washing your dog´s slobbers from the wall the paint came off too and we had to fix that whole area.

You left there filthy floors, including some bloodstains (?). You were suppose to return the house in the same condition as you got it. And the house was completely clean at your check in time. House is equipped with vacuum cleaner, broom, mop and all the cleaning supplies. Everybody else used it just fine.

There was also terrible dog smell in the house for the next few days. We had to cancel the next reservation and offer them alternate accommodation because there was no way we would rent our house like this!

You paid for 1 bedroom apartment (for 2 adults and a dog). You used the whole house :/. You did not tell us anything about your need for another bedroom you did not pay for.You could text or call me to switch the bedrooms.We did not lock the other room, but I told you that this room is not for your use. Nobody else ever used a bedroom they did not paid for.

When you left, our driveway had approx. 25-30cm of an oil spill from your car. I even wrote you email about this (not for the reason to tell you that you also left larger oil mark in our driveway, but to make sure you will be o.k. and you check the car).

I really dislike to charge anyone a damage fee, but the fee I charged you did not cover even 25% of all damages that were caused by you and your dog. I expected you to be a responsible owner of a large size long hair dog that would designate one area for the dog to prevent the house damages.

Clarification in your review:Access to the keys. You were suppose to arrive at 6PM, you arrived on time, but had no cash on you to pay the rent and the security deposit, so we waited for you to come back from the ATM machine.

Car parking is not nearby the house, it is right next to the house. As far as I know you parked in our driveway. Tram stop is only 1 km of walk.

Aggressive rottweilers? Only if you consider any barking dog as an aggressive one… They do watch our house though. I apologize if they were howling, they do it when they hear a siren (mostly police or an ambulance). If it happens to be at 7am, I am very sorry if the ambulance had to use the siren to save somebody´s life and the dogs could not handle the noise quietly. I am very sorry if they woke you up. Why you did not tell us about it before?

I don´t understand the lack of hot water . The water heater volumes 250 liters of 80C hot water, so if you used 250 liters of 80C hot water by showering just one person (or a dog?) it is insane. There is plenty of hot water for 6 people or even to fill up the bath tub twice!.Regarding the Jacuzzi , the bubble bath tub is there, but only available for use as a regular bath tub. It was not offered to you as Jacuzzi.

I am really sorry that you were not completely satisfied with the house. And I am even more sad I must say our house was never returned in such filthy condition as you returned it.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.

Used this as a base for the IVV walking weekend in Brno. The process of booking was good with good communication with the owner Hanka. She kindly picked us up from the airport which was a nice touch. The property is in a small community on the outskirts or Brno near the Lake and Zoo. There is a decent bar and Pizzeria almost opposite. Shops including supermarkets nearby. The apartment was very clean and well equipped having everything you would reasonable need to self cater. It also had a good Wifi with reasonable download speeds. The apartment was in a quiet safe area and we had no disturbance to sleep. The owner lives to the rear of the apartment so is on hand should there be a need to speak to her. While there were only the two of us staying this would make an ideal option for a family or group of friends.

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Liked best:Clean and well equipped

Liked least:Spa did not work when I would have loved it after a long walk

Travelling group:Spouse/Partner

Would you recommend this hotel to a friend?
Yes.

Recommended for:

Friends getaway

Older travelers

Families with young children

Was the property as advertised?

Would you recommend the location of this property?

Was it a good value for the price paid?

Did the property offer wi-fi/internet access?

Was this review helpful? Yes

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Management Response

12 Nov 2014

Thank you much for your review, you were nice guests and I hope to see you again if you come to Brno and wish you a happy life :)

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

I stayed at Hana's place for a week. It was such a lovely place, nicely decorated and equipped with all one needs for an enjoyable stay. Hana is a great host, speaks English so very good to communicate with for travel tips and more in Brno and surrounding areas (Vienna, Bratislava, Prague day trips, etc.). I would highly recommend this place to anyone looking for a relaxing holiday.

How easy was it to book the property?

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How easy was key pickup/access to the property?

Overall condition of the property

Bedding & mattresses

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Liked best:Just nice place to stay

Liked least:nothing, liked it all

Travelling group:Solo Traveller

Would you recommend this hotel to a friend?
Yes.

Recommended for:

Friends getaway

Older travelers

Families with young children

Large groups

Was the property as advertised?

Would you recommend the location of this property?

Was it a good value for the price paid?

Did the property offer wi-fi/internet access?

Was this review helpful? Yes

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Management Response

12 Nov 2014

Thank you much Silvia, you were welcomed in our house and I am looking forward to see you again in Brno :)

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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