Shipping and taxes can vary based on the final shipping location.Please complete the Billing and Shipping forms to determine final shipping and taxes.

Within 1 or 2 working days from your purchase you will receive an e-mail on how to download and to enable the software on your computer.

After completing your order you will receive an email requesting your educational proof as specified on the product page. Check your spam folder if you do not see it. I understand that:

Novedge will hold my order until I provide all required proof of educational status.

If I cancel my order after 24 hours I will be charged a 10% cancelation fee.

For more information about educational products requirements and delivery check our FAQ.

Our Return Policy

You may return most items sold by Novedge within 30 days of the invoice date for a refund.Please make sure the software is compatible and will work with your system before opening it. We'll also pay the return shipping cost if the return is a result of our error. Please note that we are unable to exchange items. We cannot accept returns of certain items, including:

Hardware products for any reason

Digitally delivered products (products without physical shipping) for any reason

Any item that is returned more than 30 days after the invoice date.

Any CD or DVD that has been opened (taken out of its plastic wrap) or unsealed.

Any product where the supplier's factory seal is NOT intact.

Any item that is not in its original condition, is damaged, or is missing parts.

Any product from one of the following brands: MAXON, PTC, MecSoft, Toon Boom.

Maintenance products (VSS) from Nemetschek.

Nemetschek (Vectorworks) products can be returned only within 15 days of the invoice date. All products must be returned in resalable conditions. All returns are subject to a 10% restocking fee. Shipping fees are not refundable. All non-educational orders, not yet shipped, are subject to a 5% cancellation fee. Educational orders which are canceled after 24 hours are subject to a 10% cancellation fee. No exceptions to this Return Policy are permitted. Before returning an item please contact Novedge in order to receive your RMA (Return Merchandise Authorization) number. Products received without a RMA will NOT be processed.

All product names are registered trademarks of their respective owners.