Europe, Middle East & Africa Region - Contact Center Masterclass Best Practice ConferenceIdeas and best practices from the elite in the region. They will share knowledge and information on key areas of contact center performance, employee engagement, customer service, social media and more

North & South Americas - Contact Center Masterclass Best Practice ConferenceIdeas and best practices from the elite in the region. They will share knowledge and information on key areas of contact center performance, employee engagement, customer service, social media and more

Asia Pacific Region - Contact Center Masterclass Best Practice ConferenceIdeas and best practices from the elite in the region. They will share knowledge and information on key areas of contact center performance, employee engagement, customer service, social media and more

Best Contact Centers in the World - Global Contact Center Masterclass Best Practice ConferenceHear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives

News : Renee Keeble Recognised for Global Leadership Acumen

#contactcenterworldCape Town, 17th December 2013 -- While most of the country’s entrepreneurs are men*, according to the Global Entrepreneurship Monitor (GEM) Women’s Report 2012, female entrepreneurs are an underutilised resource who can significantly impact economic development, innovation and societal value. The Cape Chamber of Commerce recognises this and through its gender empowerment and development programme, supports The International Women’s Entrepreneurship Challenge (IWEC) initiative. It is a global network of successful female business owners who import, export and own companies with revenue superseding $1m. At its 7th annual conference, which was held recently in Peru, the IWEC Foundation again recognised 26 outstanding female-led businesses, three of which were South African.

Anni Bodington, chair of the IWEC initiative on behalf of the Cape Chamber says, "Being an IWEC awardee is a great honour as it allows the awardee a platform to globally expand their business. The Cape Chamber is incredibly proud of the three South African businesswomenwho represent the country this year. Each successfully met IWEC’s criteria of being second-tier entrepreneurs who have the potential to expand internationally either through imports or exports and who have made a notable contribution to their local economy and society."

Among the three awardees is Renee Keeble, Managing Director of SA Commercial, an outsource BPO Contact Centre. Developers of multi-channel communication systems and programmes that connect large corporations with their clients.Despite the IWEC recognition, Keeble says her feet are firming on the ground. "To receive this award is extremely humbling and exciting for everyone in our business. It speaks volumes to the strength of our offering and encourages us to sharpen our focus on our activities, share global learnings with other organisations and, most importantly, to motivate and reward our colleagues to aspire to greater heights."

Besides the opportunities that IWEC will afford Keeble over the next year, she has also been invited to join South Africa’s other two awardees, Nonku Ntshona and Ferose Oaten, to participate in the "Dreams Beyond Borders" initiative. Initiated by the Cape Chamber of Commerce it is a global mentorship structured programme that utilises past awardees on a non-executive board, so as to connect established businesswomen with up-and-coming female entrepreneurs to help them grow their businesses.#contactcenterworld

About SA Commercial:SA Commercial Direct is an outsourced service provider who specialise in providing your business with Client Contact Solutions and Business Process Outsourcing (BPO) that is perfectly suited to your individual needs.