My job is to provide excellent customer service in a respectful manner always willing to help others in any way possible. Confidentiality is a must in the medical environment. We work in a team and not as an individual. The hardest part of this job is when you were not able to help a patient at a 100% not being your fault but other reasons that go with the duties you have and the requirements some programs have and patient does not meat. The easiest part as an enrollment specialist is helping others with the hear. That should be natural in someone in the medical environment.

A typical day at work as a Medical Support Manager involved a lot of multi-tasking though out the day.I learned how to multi-task, increased patience and tolerance of all staff. I enjoyed working will all the staff, but did have problems when staff's work ethic would dwindle at times.The hardest part of my job was trying to talk to patients who were irate and all they wanted to do was yell and vent.The most enjoyable part of my job was the reward of helping others on an ongoing and daily basis and the gratitude I would receive in return either from patients and/or staff.

This company was an excellent place to work. They were all very kind and understanding and they would help in any way I needed it. This was a college externship. Had I had known how to speak spanish then I could have gotten hired on.