Medical Social Work

The Department of Medical Social Work supports the emotional and social well-being of patients and their families impacted by illness – from initial admission through to patient discharge.

Our services

CounsellingEmotional support and counselling where appropriate which includes focusing on adjustment and coping strategies relating to life crisis such as serious illness/ trauma or bereavement

Crisis intervention
Practical support or counselling interventions at the time of an acute crisis such as death, admission to the intensive care or the Emergency Department

HSE supportAssistance and support with the HSE processes including long-term care fair deal or home care packages

Advocacy
Liaising with statutory and voluntary services for the patient and family in areas such as homelessness, respite care, addiction and mental health services

Patient safetyWe ensure the safety and protection of any patient identified by the hospital staff to be at risk of physical, sexual, emotional or financial abuse or neglect

Bereavement counsellingSupport for patients and families of the deceased which includes an annual bereavement programme offering a positive forum to support bereaved families.

The Department of Medical Social Work does not deal directly with any social welfare claims or enquiries. Instead, we advise that you contact your local social welfare office or Citizens Information Centre.

There is an on-site Citizens Information Centre clinic which operates on Mondays and Wednesdays, between 10:00 – 16:00. This is located on the main corridor of the Clinical Services Building opposite the shop.