What is Telstra Platinum?

We know everyone has different levels of tech expertise, and needs different types of help. Whether it’s a sudden tech crisis, or you want peace of mind with 24x7 over the phone support, Telstra Platinum can help.

How Telstra Platinum can help you using Remote Access

How to book an in-person appointment with Telstra Platinum

Telstra Platinum® offers in store appointments and in home services for times when it makes more sense for the tech support to come to you. This video will show you how to book an appointment over the phone and online.

How to get Telstra Platinum support over the phone

If you’re having a tech crisis and need immediate support, you can call Telstra Platinum® 24x7 for help with any technology issue regardless of whether you purchased your tech product from Telstra. This video will show you how.

PayPal for online shopping

How do I make video calls?

How to setup your Wi-Fi printer on your computer

Watch this video to learn how to setup your wireless printer with your Windows computer so you can print things at home without having to manually connect your device to your printer using a cable connection.

How to install and arrange apps on your Android device

How to change settings on an Android device

Watch this video to learn how to change the settings on your Android device so you can get to know the features you can customise on your android device, to suit your preferences, and get the most from your device.

How to check which apps are using your data on your Android device

How to activate a Wi-Fi hotspot on your phone

If you need to use the internet on a device that isn’t connected to the Telstra Mobile Network and there are no Wifi signals available, you can turn your mobile network enabled device into a portable Wifi hotspot. Watch this video to learn how.

How can I improve my Wi-Fi connection speed?

How to activate a Wi-Fi hotspot on your phone

If you need to use the internet on a device that isn’t connected to the Telstra Mobile Network and there are no Wifi signals available, you can turn your mobile network enabled device into a portable Wifi hotspot. Watch this video to learn how.

How to setup your Wi-Fi printer on your computer

Watch this video to learn how to setup your wireless printer with your Windows computer so you can print things at home without having to manually connect your device to your printer using a cable connection.

How to access Wi-Fi while aeroplane mode is on

What is Telstra Platinum?

We know everyone has different levels of tech expertise, and needs different types of help. Whether it’s a sudden tech crisis, or you want peace of mind with 24x7 over the phone support, Telstra Platinum can help.

How Telstra Platinum can help you using Remote Access

How to book an in-person appointment with Telstra Platinum

Telstra Platinum® offers in store appointments and in home services for times when it makes more sense for the tech support to come to you. This video will show you how to book an appointment over the phone and online.

How to get Telstra Platinum support over the phone

If you’re having a tech crisis and need immediate support, you can call Telstra Platinum® 24x7 for help with any technology issue regardless of whether you purchased your tech product from Telstra. This video will show you how.

PayPal for online shopping

How do I make video calls?

How to setup your Wi-Fi printer on your computer

Watch this video to learn how to setup your wireless printer with your Windows computer so you can print things at home without having to manually connect your device to your printer using a cable connection.

How to install and arrange apps on your Android device

How to change settings on an Android device

Watch this video to learn how to change the settings on your Android device so you can get to know the features you can customise on your android device, to suit your preferences, and get the most from your device.

How to check which apps are using your data on your Android device

How to activate a Wi-Fi hotspot on your phone

If you need to use the internet on a device that isn’t connected to the Telstra Mobile Network and there are no Wifi signals available, you can turn your mobile network enabled device into a portable Wifi hotspot. Watch this video to learn how.

How can I improve my Wi-Fi connection speed?

How to activate a Wi-Fi hotspot on your phone

If you need to use the internet on a device that isn’t connected to the Telstra Mobile Network and there are no Wifi signals available, you can turn your mobile network enabled device into a portable Wifi hotspot. Watch this video to learn how.

How to setup your Wi-Fi printer on your computer

Watch this video to learn how to setup your wireless printer with your Windows computer so you can print things at home without having to manually connect your device to your printer using a cable connection.