Most Recent Customer Reviews

Sep 27, 2015

-anonymous- (sales@e...)

Time Hosted: over 3 years

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Outstanding customer service. I tend to run into the problematic issues of our web sites only a few times a year, and some point I've forgotten how something works. They are always quick to respond, patient, and helpful.

78 out of 82 users found this review to be helpful!Did you find this opinion useful? YES / NO

Sep 28, 2012

-anonymous- (-no email-)

Time Hosted: over 3 years

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UNETHICAL BULLIESI am filing a complaint against Host-99.

We have been with this company for many years. Last week our company credit card was charged $439. We had no idea why and soon realized this company had made an unauthorized charge.

They said the charge was for a year plus an SSL certificate. We told them that we did not need an SSL certificate as we only use PayPal. Furthermore, we elected to pay only one more month with this company. That month was paid via PayPal

We decided to transfer our business to Hostgator- a much more reputable company. They provide free file transfer so the site will stay up.

It was then that we discovered that our files were locked. Host-99 refused to unlock them unless we were willing to pay $439 which was for future service that we were not going to use.

According to them, they sent an email 14-days before initiating the charge. No such email was seen (otherwise we obviously would have acted on it).

This previous customer filed a compliant due to lack of following terms and conditions for their account after 5+ years. Our terms and conditions haven not changed regarding cancellations but yet this customer filed a charge back anyway and even tried to take extreme measures besides filing a complaint.

Without going into specific detail our response was sent to the proper department regarding this compliant and Host 99 was awarded the dispute against the company. The BBB also sided with Host 99 regarding this account.

We feel we honored our service with this customer and we fail to see where this customer was bullied, this is a complete false statement.

Due to privacy policy we cannot show details of this customer but yet the customer later replied to the ticket submitted and quote " I didn't know that I had a time limit. I will get back to you." this was later posted after the complaint was filed.

We are not sure why this review was posted. But Host 99 treats all [...]Marketing representative (info@host-99.com, November 5, 2012).

67 out of 78 users found this review to be helpful!Did you find this opinion useful? YES / NO

Overview

About Host 99

Host 99 offers 24/7/365 ticket based technical support, 99.9% uptime, and a 30 day money back guarantee with all of our web hosting plans. Our servers are as secure as they come running redhat linux enterprise and as fast as they come utilizing the latest in intel dual core technology. The Host 99 Frontend is driven by the most sought after web hosting control panel in the market today (cPanel 11) which contains well over 50+ scripts that can be with a click of the mouse as well as Fantastico that can help you create a web site in less than 15 minutes, no programming experience required!

At host-99.com we live by our name. Your web hosting package will be setup within minutes of placing your order. Think thats fast? Our support is just as fast and well our tier-1 network is the fastest and most reliable web hosting network around. Try downloading a 10 meg speed test from our network and see just how fast your web hosting can actually be. Sign up today and make Host 99 the last place you ever need to look for web hosting.

All of web hosting packages are configured for basic PCI security. Full PCI Regulations requires a Complete PCI WebSite to pass PCI Scanning and Security. Looking for PCI Hosting see our PCI Packages.

Website research for Host 99 on November 5, 2012 by WebHostingTop

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Social Networks

https://twitter.com/host99The perfect hosting solution for getting started on the Web. A superior value with advanced features for high traffic and media rich sites.Account started from August, 2009, having already 273 tweets with 30 followers and 6 friends. See recent tweets:

May 19, 2016 - Did you know SHA-1 is no longer secure? Find out what you need to do to update your security and protect your data! http://fb.me/6b8dXvvPd

Apr 18, 2016 - NOTICE:Please be advised that we will be performing a scheduled network maintenance during the following date... http://fb.me/7FlSg9Xdp

https://www.facebook.com/Host99/About: Direct message us at http://facebook.com/messages/Host99. Visit us @ http://www.host-99.com/ for one on one informationHost 99 Web Hosting account is having 155 likes, talking about them 1 peoples.. See recent facebook statuses:

Nov 11, 2016 - Liberty comes at a price and the men and women who serve our country are willing to pay that price for our freedom and for peace. Today, we thank you, we salute you, we honor you Veterans! Happy Veterans Day.

Jul 7, 2016 - We have been notified of a network error present within our systems. We have confirmed it is intermediate within some locations and websites that are affected with slow speeds or no loading of the website at all. Including, the Host-99 web site may seem down ...

May 19, 2016 - Did you know SHA-1 is no longer secure? Find out what you need to do to update your security and protect your data!

https://www.linkedin.com/company/-host-99-llc-About: Our Mission is, " To help users choose the best web hosting plan through ratings, reviews and user experiences given by users around the world and provide hosting performance for web softwares with great ease."To provide PCI Compliance hosting, shared and dedicated web hosting with placed security technologies with eCommerce website owners. Small or large no business is denied service. We stride to get all eCommerce operated websites into compliance.To provide services on all levels at an affordable price without the over crowded servers like our competitors who over sell their servers compatibilities.Host 99, LLC. (est. 2007) is a Public Company entity having 4 followers on LinkedIn and 51-200 employees, industry Internet.

May 19, 2016 - Did you know SHA-1 is no longer secure? - Find out what you need to do to update your security and protect your data! What is SHA? Contrary to popular belief, SHA is not an encryption. SHA stands for

Apr 25, 2016 - UPDATE: Host-99 Service Maintenance Scheduled - We have completed the scheduled maintenance for Server 23. Unfortunately, Server 25 is still undergoing maintenance and transfers due to PCI Compliance requirements. Some of those accounts have ...

Apr 18, 2016 - Host-99 Service Maintenance Scheduled - Please be advised that we will be performing a scheduled network maintenance during the following date and time: Starting Saturday, April 20th, 2016 at 6 a.m. EST through Tuesday, April

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Apr 22, 2012

toussi1 (toussi1@h...)

Time Hosted: 2 to 3 years

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Poor customer serviceThis company is ran by 1 or 2 people and they don't answer the phones EVER and the emails are very lacking. Site down for 48 hours without any recourse.

This customer was only down for a hour or so due to ip blockage for misuse of the server and the ticket status was updated within minutes of the first response and problem resolved within an hour as stated. Our team consists of 40+ employees from Technical Support up to Web Development Support.

Moreover, this customer was taken care of still hosts with Host 99 and no issues reported since instructions were followed to avoid blockage for future issues.Marketing representative (info@host-99.com, November 5, 2012).

64 out of 70 users found this review to be helpful!Did you find this opinion useful? YES / NO

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