FAQ'S

A. Our programs vary in price. Please refer to individual programs listed on our website for a breakdown of the cost.

Q. How do I pay?

A. The easiest and preferred method of payment is by credit card during the online registration process. Checks may also be mailed to RVFCP.O. Box 10132 Fort Smith, Arkansas 72917

Q. When are practices?

A. The practice schedule for each team is determined by the individual coaches.

Q. What is the inclement weather policy?

A. In the event of inclement weather, we will post any game cancellations on our facebook page, send an email to all registered users that are affected by the change, and send a RainedOut message. It is your responsibility to sign up for RainedOut via our website and to provide an accurate email address. We do not communicate weather cancellations by phone!!!!

Q. What equipment do I need?

A. You will need to bring the following items to each practice/game:

Water, cleats, shin guards, appropriate size ball

Q. When will I know which team my child is on?

A. We will notify you by email when your roster is posted. Rosters contain contact information for your coach. Your coach should contact you shortly after team assignments are made.

Q. How can I help?

A. Our organization relies heavily on parent volunteers. Our recreational programs always need volunteer coaches. You do not have to be a soccer pro to be successful as a coach. We can always use parent volunteers to work during tournaments and special events.

Q. Can my child be placed on a team with their friends or a particular coach?

A. Unfortunately, when coaches, players and/or parents try to choose their teams, the teams can become unbalanced--which isn’t much fun and defeats the purpose of our recreational program. One of the benefits of recreational soccer is making new friends and experiencing new coaches and techniques. The only players that may remain on a specific team together will be the child of the Head Coach and/or Assistant Coach.

Q. Who coaches RVFC recreational players?

A. All RVFC recreational coaches are volunteers. These coaches volunteer their time and effort to coach youth players each season. Most of these volunteer coaches are parents just like you. Without volunteer coaches, we would not be a successful club. If you are interested in coaching, please let us know by emailing us: amber@fcrivevalley.com

Q. I am having problems with registration. I have questions about registering online. What should I do?

A. To view your child’s roster, log into the system using the username and password created during registration. Scroll down to the child’s name and click the Team Name link. This will take you to your Team Page. Click the Roster tab to view the roster.

Q. How do I view my child’s schedule?

A. To view your team schedule, log into your account. Scroll down to your child’s name and click the Team Name link. This will take you to your Team Page. Click the Schedule/Results tab to view the schedule.You can also view a PDF of your team's schedule under the SCHEDULES tab on the homepage of the website.

Q. What is the refund policy?

A. RVFC has a no refund policy with the following being the ONLY exceptions: the player becomes injured to the point that they cannot play and presents a doctor’s note to the club. In which case, the refund will be prorated for the remaining sessions the player will be unable to attend. Under no circumstances will late registration fees be refunded.

Q. How can I help?

A. There are many ways for parents to help! The minimum that we ask is that you be supportive of your child, the coach of your team and RVFC as a whole. You could also volunteer to be a head coach, assistant coach, or team manager. Show your support of the club by attending as many games as possible and by helping out at any tournaments or events that you can. We need coaches every year. This is a fun and rewarding experience that will require time, but has a positive impact on the children.