FAQS

Go to Log In and select Forgot Account ID/Password. Provide the email address associated with your account and click Submit.
BidSelect will send you an email containing a temporary log in link, which you will use to access to your account. After you sign
in, you will be required to change your password before navigating the website.

Check your Spam or Junk Mail folder, as well as the settings that filter your emails. You may need to add BidSelect.com to your "allowed"
senders list. Some emails originating from BidSelect are sent right away, while others are queued and scheduled to send at a designated time.
Depending on the type of email you are expecting, it may not have been sent yet.

Help Me Bid is an option for buyers to send their contact information to the property's listing agent or an agent of their
choosing to get assistance with the purchase process. Buyers may also include
preliminary offer information to further qualify their interest.

For Buyers, BidSelect is a great way to source available resale, short sale, foreclosure, rental and new construction properties.
We offer buyers access to a network of real estate professionals, including those who are qualified to assist you in the purchase
of a HUD-owned property. Having a BidSelect account means that you can save favorite properties and easily share them with others,
like your friends or agent. You can also save your search and BidSelect will let you know when there are new or priced reduced
listings in your search area.

View available e-Learning videos to learn more about the benefits of BidSelect.

View available Account Types and the benefits of registration. When you know which account type best fits your needs, click
on the appropriate registration link. Want to know more? View available e-Learning videos for step-by-step instructions.

Sign in to your BidSelect account. Go to My BidSelect and select My Profile. From the Account Information page find the
Account Id/Password section. Mark the change my password checkbox. Type your current password. We ask you to do this as a
security measure even though you are already signed in to the website. Type in a new password and confirm new password.
Click the update button to save your changes.

Go to Log In and select Forgot Account ID/Password. Provide the email address associated with your account and click
Submit. BidSelect will send you an email containing a temporary log in link, which you will use to access to your account.
After you log in, you will be required to change your password before navigating the website.

Go to Log In and select Forgot Account ID/Password. Provide the email address associated with your account and click Submit.
BidSelect will send you an email containing your account id and a temporary log in link, which you will use to access to your
account. After you log in, you will be required to change your password before navigating the website.

Go to Log In and select Forgot Account ID/Password. Provide the email address associated with your account and click Submit.
BidSelect will send you an email containing a temporary log in link, which you will use to access to your account. After you
log in, you will be required to change your password before navigating the website.

From the homepage, enter City, State, County or Zip and click Search. After search results are displayed, use the Refine
Search feature to better match your interests/eligibility. You can also use Advance Search to further define your search criteria.

My Searches will organize your saved searches. You can easily execute a saved search to view available properties, share your
saved searches or delete them. When you save your search, BidSelect will notify you when there are new listings or price
reductions on listings that match your search criteria. You can save up to 100 searches and access them through My Searches
under My BidSelect.

My Favorites will organize properties that you have saved as a favorite. You can easily view details for a favorite property
by clicking on the address. You can also add and save comments for future reference, share favorite properties with others
or delete them. When you mark a property as a favorite, BidSelect will notify you when there are price reductions or if
there is a status change. You can save up to 100 favorite properties and access them through My Favorites under My BidSelect.

Go to My BidSelect and select My Favorites. Locate your favorite property and click on the appropriate Share icon. Provide
the email address for the recipient and enter an optional message, then click Send. BidSelect will send your favorite property
as a link to the designated recipient. You can also use the Save/Share option from the property details page to post a link
and basic property information on Facebook, Twitter and other social networking and bookmark sharing websites.

Email to Friend/Agent allows you to send details about a property listing to a friend, or possibly your agent. This feature is
available from the property details page for each property listing on BidSelect. Simply click on the Email to Friend/Agent icon,
enter the recipients email address and an optional message then click Send. BidSelect will send a property link to your
designated recipient.

Share/Save allows you to share basic property information through various social networking and bookmark sharing sites. This
feature is available from the property details page for each property listing on BidSelect. Simply hover over the Share/Save
icon and select an option, such as Facebook or Twitter. You can also email property information using popular applications,
such as Gmail or bookmark the property in your browser.

Go to My BidSelect and select My Searches. Locate your saved search and un-check the appropriate box in the Notify Me column. You
can also delete a saved search to discontinue notifications. Click on Save to retain your settings.

Go to My BidSelect and select My Searches. Locate your saved search and check the appropriate box in the Notify Me column. BidSelect
will notify you when there are new listings or price reductions for properties that match your search criteria. If you do not have a
saved search, click the Save icon from any search results page and provide a name for your search (e.g., Smith family home). You can
save up to 100 searches and access them through My Searches under My BidSelect.

Sign in to your BidSelect account. Go to My BidSelect and select My Offers to view Received Offers. To view the details of
an offer, click on the confirmation number. Use the available filters to view offers that are Pending My Response or Pending Buyer Response.

Sign in to your BidSelect account. Go to My BidSelect and select My Offers to view Submitted Offers. To view the details of an
offer, click on the confirmation number. Use the available filters to view offers that are Pending My Response, Pending Seller
Response and Saved but not submitted.

To submit offers on HUD-owned properties, your principal broker must register to obtain a Name Address Identifier (NAID) on the U.S.
Department of Housing and Urban Development website. Once your broker's NAID has been issued, he/she will need to register as a Bidder.

Note: If you are a selling agent or associate broker, your principal broker must register first BEFORE you can register and submit
bids under your broker's NAID.

It is also important to register as a HUD broker or selling agent on BidSelect so that you can receive communications relating to new
listings, sales incentives and important changes to HUD processes and programs.