* Instock items and backorder items should be carted out separately (in 2 different orders). No combination of orders will be allowed for backorder items. Items will be shipped out according to the arrival dates. The instock piece will be mailed out first.

The merchant will take 1-2 working days (excluding weekends and PH) after your payment has been verified to process your order and despatch your parcel.

Standard courier delivery ($2.50)- 1 to 3 working days by Honest Bee *3 to 5 working days for festive periods and sale periods.

Express delivery ($4.50)- 1 to 2 working days by Honest Bee *2-3 working days for festive periods and sale periods.

Registered airmail - kindly refer to Singpost for different zone rates and estimated delivery time

Estimated days of delivery start from after order has been completed, not after order/payment has been made by you.

If you have an urgent need for the package, kindly email hello@shopperboard.com prior to purchase to check if the package will be able to reach you in time.

*In the case that your address has been provided wrongly, The merchant will not be liable for the cost of redelivery. No refunds will be given in the event that the package was returned to the merchant due to incorrect address provided by the buyer.

BACKORDERS T&Cs

1) Arrival dates for different items will differ and are usually stated under the individual items. 2) There may be delays for the backorder items due to unforeseen circumstances during the shipping process or inadequacies on the factories' side etc. For such circumstances, cancellation of orders/refund of orders are not applicable if the delay is no more than 2 weeks. 3) No refunds/credits will be issued once payment for the backorder has been made, regardless of reason. 4) The dates of arrival stated are based on estimation. The exact dates of arrival will be made known to the customers once they are confirmed. 5) In case of insufficient quantity or defects upon backorder items' arrival, a full refund will be made to the customer within 48 hours. 6) Slight colour discrepancy for the backorder items and instock items may be present. Do only join the backorder if you are comfortable with it. 7) For backorder items under a single invoice, the parcel will only be shipped out upon arrival of the last item.

EXCHANGES

1) Sizing exchanges are allowed for regular priced items. Sale items are not applicable for sizing exchange. 2) Kindly drop an email at hello@shopperboard.com within 7 working days of receiving the item(s) specifying the order number and the sizing you wish to exchange for. An exchange will be facilitated if stocks are available. In the event that stocks are no longer available, credits will be issued. 3) All exchanges must be done via mailing and items must be mailed back within 7 working days via a trackable source (courier/registered mail). Postage will be borne by the customer. The merchant will not be responsible for parcels lost in transit. 4) All exchange items must be in their original condition, unwashed and unworn with the tag intact should it come with it. Items which do not fulfill these criteria will be duly rejected. 5) Exchange of sale items are strictly not allowed.

DEFECTS1) In case of item defects, kindly email hello@shopperboard.com within 7 working days of receiving the item(s). Email must include snapshots of the area of defect clearly. 2) If the defected item is still in stock, a replacement piece will be sent out together with a stamped envelope for the return of the defective piece. Customers will be required to mail the defected piece out to the merchant within 7 working days. In the event whereby the defected item is out of stock, credits/refunds may be issued. The refund will only be done if the item is being returned back to the merchant. Meetups will strictly not be adhered to for exchanges and returns. 3) Measurements stated may vary 0.5"-0.75" as items are mass produced. Colors shown may deviate slightly on different screens as different tech devices have different colour resolutions. As such, colors may be portrayed with slight differences to the human eye (and under different lighting). In the cases above, no exchanges will be made. 4) Measurements stated are measured to the best accuracy. Do take note that uk sizing can only serve as a rough gauge and cannot be taken as a comprehensive guide.

RETURNS1) The merchant accepts returns for regular priced items. Returns are not accept for the following: orders made with promotional codes, store credits, sale items and non-clothing items such as accessories and bags. 2) Please email hello@shopperboard.com within 7 working days of receiving the item(s) specifying the order number and the item(s) you wish to return. 3) All returns must be done via mailing and items must be mailed back within 7 working days via a trackable source (courier/registered mail). Postage will be borne by the customer. The merchant will not be responsible for parcels lost in transit. 4) All return items must be in their original condition, unwashed and unworn with the tag intact should it come with it. Items which do not fulfill these criteria will be rejected duly. 5) Upon receiving the return item(s), a credit note will be issued to you. 6) Returns of sale items are strictly not allowed. The following reasons will not be considered for exchange/return: 1) If apparel care tag is no longer attached to the apparel, regardless of reason. 2) Deliberate damage of the item in order to make item eligible for exchange. 3) Defects which are caused/appear after washing and handling by the customer.

*Whether item is eligible for an exchange/return will be determined based on discretion by staff of the merhant. *A full refund (for defective items)/store credits will only be issued once the items are received and verified to be in the state which is eligible for refund/credits. In cases whereby the item returned is not eligible for a refund/credits, the postage costs would be borne by the customer. The merchant will not bear the costs of returning the item back to the customer.

The merchant reserves the right to amend the terms from time to time without prior notice. By purchasing from our store on ShopperBoard, you are deemed to have agreed to the above terms and conditions listed.