My Passport X

Notice

IMPORTANT: Please update the firmware on your My Passport Wireless to the latest version (1.07.02 and higher)
in order to extend the battery life of the product. Click here to access the latest firmware and update
instructions. For more information, please see our knowledge base article 13162.

Answer ID 3739 | This answer explains what the SES (SCSI Enclosure Services) driver is on a USB or FireWire drive that includes WD SmartWare. It also explains why the driver is needed, and how to stop Windows from requesting you install it.
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My Passport X Specifications

WD Community

WD Community | It's taken a fall or two to the soft carpet floor from a height of about 16 inches, but I don't think this should be a problem. I'm sorry, but those 16 inches are more than enough to damage a drive...
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WD Community | What OS are you using and does the drive show in Disk Management? Does it say anything in Disk Management down where the bars are shown like Raw? Never trust important data to just one drive intern...
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WD Community | Dropping included, you have several kinds of issues that arise that can cause a drive not to read. The drive itself is broken, which means you can only possibly retrieve your data through data reco...
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