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Brigham Young University–Hawaii Small, 4-year comprehensive university About 2400 students Highly international campus Programs in art, business, computing, education and science Located near Oahus north shore

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PART 3 Impact of Assessment (at the Department Level) BUSINESS MANAGEMENT

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Develop principled and innovative business leaders for Asia, the Pacific and beyond.

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Number of students: 518 from 48 countries – BUSM 362 (246 in January 2008) – HMT 156 Number of full-time faculty: – BUSM 8 – HTM 3 Majors in Bachelors degree: – International Business Management – Hospitality and Tourism – Business Management Developed A.S. in Business Management in 2008-09

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1. Demonstrate a knowledge of fundamental areas of business 2. Have a knowledge of international business fundamentals 3. Have a knowledge of inter-cultural understanding basics 4. Demonstrate commitment of ethical behavior 5. Be able to solve problems 6. Work effectively in teams 7. Communicate effectively 8. Demonstrate commitment to service-mindedness 9. Demonstrate the ability to lead 10. Be able to prepare a business plan.

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Multi-year plans cover 8-10 years – Quick matrix which summarizes outcomes and means of assessment Annual plans focus on 2-3 outcomes – Detailed matrix which covers outcome, means of assessment, findings and actions Outcomes are rotated every year – Report results and findings – Plan for the upcoming year

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Reinstituted the national Major Field Test in 2008 (administered in capstone course) Added a management course to IBM major in January 2008 Discontinued Integrated Business Core in December 2008 (refocused teaching on business fundamentals)

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Improve legal, quantitative, finance, and information systems categories Monitor testing process in HTM and BUSM – All students need to take MFT seriously – Study differences in scores among students from different geographic areas Reward students for excellence – Deans Award of Excellence

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Provided training for faculty, teaching assistants, and students Used Bb as a teaching and faculty development tool Results: – 97% of students use Blackboard – 100% of IBM faculty use Blackboard – Courses are offered in F2F, hybrid, and online formats

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Goal: Assessment is a way of life, not a program – Assessment is on every department agenda. – Faculty members attend assessment conference and share lessons learned with others. – Add assessment to lesson plans Syllabi, rubrics, reflection – Share assessment tools and tips formally and informally. Blackboard site for sharing, e-portfolio for administration and learning

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Support for Departments Working individually with each department Being accountable (return and report) Providing financial/budgetary support Participating in conferences, workshops and training Linking accreditation and program reviews Sharing best practices (online & awards)

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Assessment Score Card (How are we doing at BYUH?) Completion rates of about – 65% Academic units – 64% Administrative units Unofficial commendation on our assessment process (WASC visiting team) Challenge of major campus restructuring and faculty load A VERY LONG JOURNEY – (a process, not an event) Still much to do! Our program is growing …evolving …