ATTN: pro-rabbit

Hey man,

I contacted you in every way possible since you replied to me about a quote on my enclosure, and you haven't really gotten back to me. I see you are active here on the boards, so I just want to know if I should take my business elsewhere or if you were still willing to build me an enclosure? Thanks man..

Re: ATTN: pro-rabbit

Originally Posted by w00b3r

Hey man,

I contacted you in every way possible since you replied to me about a quote on my enclosure, and you haven't really gotten back to me. I see you are active here on the boards, so I just want to know if I should take my business elsewhere or if you were still willing to build me an enclosure? Thanks man..

Re: ATTN: pro-rabbit

It's been about 2 days. I wasn't aware that you were out of town though, that makes a lot more sense. I tried calling the number on your website and left you a message, and I sent you an email to "Dustin at dc-creations" and also replied to your email at "orders at dc-creations". I suppose it's a little miscommunication then!

Re: ATTN: pro-rabbit

Originally Posted by 09civic

I was actually directing that question to OP,

then I mentioned you to bring you in.

Ah, no worries. I hate having issues like this. Seems like every time we make alterations to handle our growing business we surpass the limits of the new setup rather quickly. While this is great news that we continue to grow, it is a negative because seems like every 2 to 4 months we hit growing pains again and communication becomes tough do to the volume of emails, calls, and PM's we get.

Re: ATTN: pro-rabbit

Originally Posted by w00b3r

It's been about 2 days. I wasn't aware that you were out of town though, that makes a lot more sense. I tried calling the number on your website and left you a message, and I sent you an email to "Dustin at dc-creations" and also replied to your email at "orders at dc-creations". I suppose it's a little miscommunication then!

I'm out of town, but we have employees to handle email. 2 days is bit longer then I like to see, but I understand that Chris/Doug are not only answering emails but doing other things and delays can happen. I will be at my hotel in about a hour and I will check your email and get back to you.

**edit**
I don't like to broadcast where I will be or anything many times. Some of our clients like to keep things quite and ask us to not talk about what we are doing. So many times it would seem business as usual but I'm actually out of town lol.

Re: ATTN: pro-rabbit

Originally Posted by pro-rabbit

I'm out of town, but we have employees to handle email. 2 days is bit longer then I like to see, but I understand that Chris/Doug are not only answering emails but doing other things and delays can happen. I will be at my hotel in about a hour and I will check your email and get back to you.