Merchants

Among the questionable and risky type of transactions of online merchants are high volume orders from customers that do not ask for a discount, multiple orders of the same product, purchase of “big-ticket” items, and overnight or rushed delivery. These are classic characteristics of fraudulent transactions as they are not the typical purchasing pattern of a legitimate customer. A legitimate customer when buying high volume of goods would ask for a discount. While overnight and rushed shipping are often used to receive the stolen goods as soon as possible. Studies also demonstrate that international orders is more likely to be fraudulent than a domestic order.

How ePayAlert can help

The wide variety of online merchants each has its own patterns of how customers avail of their products and services. Therefore it is necessary to have a system that can be customized to better detect fraudulent transactions. The most useful and widely used criteria for merchants are: