Call Center Software for Electronic Hardware Manufacturers

The most modern calling system for handling service calls

As an electronics hardware manufacturer, you have many complex products. Your customers need technical support. They need to be place large, important orders. Your support representatives will need to satisfy large call volumes, while staying informed about your products. Your call center operations will be hectic to say the least.

Call center software that will fully enable you to communicate with your customers’ problems is hard to come by. Now you have Nectar Desk.

With Nectar Desk’s interactive voice response (IVR) system and automatic call distribution system, an inbound dialer will be placed where they need to be. Simple inquiries can be automated saving time for support agents that can give special assistance.

Nectar Desk’s computer telephony integration technology will also give you the call monitoring and recording you need to keep track of your customer calls. Call detail records need to be retrievable by your staff. You won’t ever lose a piece of information again.

Nectar Desk’s technology doesn’t stop there. With its interactive analytics dashboard, you can gain valuable insights into your call activity. You will be able to see where you are short staffed to better plan for peak hours.

Discover how Nectar Desk can help your business

We fulfill our mission by delivering the most simple, intelligent Cloud-Based Phone System Solution in the world.

Custom Main Greetings

We provide you with all of the standard features you expect from a Call Center Software: IVR, Extensions, Call Recordings, Local and Toll Free numbers, and more…

Useful Analytics

There is unlimited value in knowing every aspect of your call performance. We show you data that lets you get to know your call stats like the back of your hand.

24/7 Support

You don’t need to pay extra to be treated like royalty. Our support ninjas team is available for you any moment you may need them.

Features

Custom Main Greeting

Basic Analytics

Call Forwarding

Call Recording

Unlimited Call Handeling

Voicemail to Email

Name Directory

Excellent Support

Nectar Desk – Advanced Phone System the way it should be

We have built Nectar Desk with a simple belief in mind – don’t charge clients before they try and are happy with the product, Make it very simple to use, and keep all customer interaction under one roof. We invite you to give Nectar Desk a chance to show you how our Cloud Calling software can change the way your clients are treated.