Physical Security

Services

Custom Vault Corporation, established in 1984, began servicing the financial industry in 1999 and officially launched its BranchServ division in 2006. BranchServ has since become a leading security/automation equipment and service provider for financial institutions nationwide serving more than 12,000 bank and credit union branches including three of the ten largest branch banking networks in the United States.

We are:

Employee Owned

BranchServ is an ESOP which translates to an even higher level of dedication to the success of our customers. Your business is our business.

Customer Centric

The customer is central to all efforts at BranchServ. We are driven to exceed expectations, and embed a client focus into every corner of the organization; from how we measure our employees to how we manage our supply chain.

Value Driven

Respect. Collaboration. Accountability. Quality.
Very simply put, these are the key values upon which we have built our culture of service.

Progressive

With the changing landscape of the financial services industry, BranchServ is determined to help its customer base adjust, adapt and succeed. We are leading the charge in branch transformation, while not losing sight of the fact that security equipment and service are an important part of what we do.

What People Are Saying

At the end of the day, what the customer says is what matters most to all of us at BranchServ

“BranchServ has been able to provide Polish National Credit Union with the technology that makes the members time spent at the teller window shorter and the tellers work faster. To keep pace with the changing wants/needs of our members, the cash recyclers have helped us support those changes.”

- Kevin D. Kober Director of Retail | Polish National Credit Union

“In such a crowded market it’s important to differentiate yourself from the competition. As Sunmark remodels and grows our focus will continue to be on the benefits of banking with a credit union. But now, thanks to our partnership with BranchServ, our story will also include our innovative use of technology.”

- Carole Wands, VP Marketing and Sales Sunmark Credit Union

“We have found the transition for the employees from cash drawers to the LTA-350 TCR to be painless and exciting. The machine is quick, easy to use and has been a great addition to the branch resources. We truly appreciate all the support we have gotten from BranchServ and look forward to the future using these machines and especially when we can use the operational cassette with our core system.”

- Becky Brown, Business Systems Lead VSECU

“BranchServ often goes above and beyond to ensure our success during decoms. I value the BranchServ relationship with our bank.”

“The technician was very knowledgeable regarding the equipment and able to quickly identify the problem. He was also very prompt with the resolution and the job was completed today.”

“The Service Tech always provides us with exceptional service. When we present him with an issue, he not only fixes it but looks for opportunities to make improvements.”