On-Demand CRM Success, Not Software, Highlighted at First Salesforce.com User and Developer Conference

SAN FRANCISCO, Calif. - November 10, 2003 -
Salesforce.com®, the world leader in delivering on-demand applications, kicked
off its first Dreamforce user and developer conference here today, highlighting the company's
explosive growth and momentum in delivering CRM success, not software, to customers. Dreamforce,
the first conference focused around
on-demand CRM, celebrates the spirit of community and innovation that
has made on-demand CRM a success for businesses of all sizes.

"In just four years, we have signed on more than
8,000 customers and 110,000 subscribers who are now successfully
running their business with on-demand CRM," said Benioff. "We have been so successful with
on-demand CRM that traditional software competition like Siebel are trying to jump back on the
bandwagon. Together with our partners, developers and customers, we have not only proved the
viability of on-demand CRM - we have made it an unbridled success."

More than 900 customers, developers and partners at the show will get exclusive previews of new
customization, integration and globalization features in the new salesforce.com Winter '04
on-demand CRM release and the sforce 2.0 on-demand application server as well as benefit from
hands-on training given by salesforce.com experts.

Salesforce.com will also announce the winners of the 2003 Customer Innovation Awards, given to
honor customers that exemplify innovative best practices using salesforce.com's software-as-service
model.

About Salesforce

Salesforce, the global CRM leader, empowers companies to connect with their customers in a whole new way. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase Salesforce applications should make their purchase decisions based upon features that are currently available. Salesforce has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.