To find the right travel insurance plan, you want to know which plans have worked best for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the Filed Claim option.

Customers rate our travel insurance plans

(4.57 out of 5)

based on 23965 + 42 ratings and reviews.

98% of customers would recommend these plans to a friend or a relative.

This plan did not require processing the claim through our personal health insurance; thus, we submitted our request for reimbursement of medical expenses incurred on our trip directly to Travelex. Our claim was approved and we eventually received our refund.

During the month that transpired from when I mailed the claim to receipt of a check, I called twice to track status of the claim. I called a week after mailing the paperwork to confirm that it had been received. The claims representative told me that processing would take 3 weeks. I called again at the 3 week mark and was told that a decision would be made by the end of the week. I told the claims representative that I was shopping for travel insurance for two international trips that we plan to make next year and that I was hesitant to use Travelex again due to the extended processing time for claims. Her response was "you can do what you want, but claims processing takes 3 weeks." I was quite taken aback at this response, I have worked in Customer Service and I would never put off a customer as she did.

I might use Travelex again if the price is right and the coverage is appropriate for our needs. I will have to prepare myself, however, for less that professional service from the claims department representatives if need arises to contact them.

Thank you for your feedback on the policy. One of the great benefits of purchasing a Travelex product is that they offer primary coverage. Primary coverage means that the travel insurance provider will reimburse without requiring the involvement of primary collectible insurance. We are sorry to learn that you were dissatisfied with the customer service you received from the claims department and length of time it took to process the claim. Generally, travel insurance claims can take up to 4 weeks to complete. However, for customers who feel like the claims process is taking an usually long time, InsureMyTrip can assign a customer advocate to attempt to expedite the claim. Our representatives are available 7 days a week by calling 800-487-4722.

InsureMyTrip has been my 'go to' online site for insuring my many trips the past couple of years. I especially appreciate the 'coverage/cost' comparisons that the web site offers. No hassle, no phone calls, just your own examination of what you want/need to purchase with your budget in mind.

Fortunately, I did not need to use this coverage. However, I was glad to know I had the coverage in the event I needed it. After comparing prices I thought this coverage was what I needed and at a good price. I would use your company again

Unfortunately I had to cancel my cruise one week before departure. This is the first time I have ever had to cancel and submit a claim. The claim was processed immediately, no questions asked and I have just been notified that the check is in the mail. I have been using InsureMyTrip for several years now and have found the site to be informative and easy to use to pick the best insurance provider for my needs. Admittedly, I was apprehensive about my claim as I had never had to make a claim before but Allianz made it a breeze with no hassle.

Though I happily ended with no need to file a claim, having your affordable coverage gave me great peace of mind throughout my trip. If the airline lost my luggage, no biggie -- it was covered and I could easily shop for and replace the essentials. If I fell on Lisboa's beautiful but treacherous cobblestones, terrible -- but at least I need not worry about paying the medical bills. Will definitely insure again through your company for my next overseas trip!