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Security Update Overdue - problem returned with version 10.2.073.000

Hello Everyone,
I just upgraded to Zone Alarm Free Firewall version 10.2.073.000.

I now get the "Security Update Overdue" popups and "!" indicator on the tray icon. If I right-click on the icon and select "Update Now", I get another popup telling me that the product is up to date.

Does anyone know how to make the popups go away? Per other threads on this topic, I see that the problem was present in version 10.2.064.000, and resolved in version 10.2.068.000. Looks like it's back.

Re: Security Update Overdue - problem returned with version 10.2.073.000

Hello;

A.) you may have a bad or Corrupted ZA Install, if you installed over the old ZA Free install..
B.) Antivirus: AVG 2012.0.2197
may block or conflict with the New Version 10.2 of Zone Alarm Free + anti-virus..
you can ONLY have one (1) Anti-virus program Installed on the Computer (disabling the 2nd installed anti-virus is not good enough it must be uninstalled)

C.) NOTICE: if you do not want the Anti-Virus provided with ZA Free + AV, then you must Uninstall ZA and Download the ZA Free ONLY version without AV..

try this to fix your problem..

it would be important, before trying to troubleshoot the issue, to update to the latest version of ZAfree (we are at version 10.2.073.000).

I followed GeorgeV's instructions to the letter and it fixed the problem. It took about 2.5 hours from problem discovery to problem fixed, but I'm grateful these forums are here. I wouldn't have been so quick to do a complete uninstall/clean/install without the advice.

Afterwards, I discovered what I believe caused the problem: a little program called NetLimiter. It was doing a great job of limiting the bandwidth use of background programs on my computers, but when I installed the latest NetLimiter update on a 2nd computer and the same ZoneAlarm problem started, the penny dropped. Everything seemed to be living in harmony once I reinstalled ZoneAlarm, but I didn't want to take any chances - I've uninstalled NetLimiter.

** Forum-Moderator: I uploaded the diagnostic tool logs on the 18th of August - 1:30pm Eastern Australia Time (+10h GMT). I used a different email address in the log report (sorry). If you contact me privately, I can give you more details. **

Re: Security Update Overdue - problem returned with version 10.2.073.000

Hi!

I am afraid your problem is completely different. I have moved your post in a separate thread and changed the title . The issue discussed in the other thread is about the free firewall only that gives warning on a antivirus part that should not be there.

In your case you have ZA Extreme that comes with antivirus and the warning may be legitimate.

In any case thank you for contribution, its good to know for other user that the software you have installed blocks ZA from updating.