And the stories of its failures spread faster than a speeding jetliner: TSA officers stealing money from luggage, taking bribes from drug dealers, sleeping on the job.

So it shouldn’t come as any surprise that a new Government Accountability Office report, citing a 26% increase in misconduct among TSA employees between 2010 and 2012, is striking a nerve with some travelers who’ve had to endure the shoeless, beltless shuffle on the trip through security.