Drawing upon the insights gained during years of experience.

Retail Insights Group works closely with our clients to assess needs, identify opportunities, provide value at strategic and tactical levels, and deliver meaningful results. Our clients include a variety of organizations – from start-ups, to companies in transition or in need of a strategic turnaround, to established corporations looking for growth or for expansion into global markets. We serve retailers, manufacturers and private equity firms.

Testimonials

Davids Tea

With our rapid growth, we had some immediate needs of addressing some challenges and building out capabilities to support our growth in the future. Robert came in and quickly identified key areas of opportunities and developed detailed recommendations for the team. His broad retail experience was especially helpful in addressing our needs in financial planning, supply chain, and promotional planning. My team enjoyed working with him.

— Jevin Eagle, CEO David’sTea

A. T. Kearney

I have known Robert for over ten years – first as a client at two organizations, then as a collaborator. I have been deeply impressed with Robert’s ability to make big change happen in large organizations. He is adept at communicating lofty business strategies in simple and sincere terms, winning the respect of operating managers. Over time, this respect translates into results – both profitable growth and a more capable organization. Put simply, managers get better when they work around Robert.

— Jim Singer, Partner at A.T. Kearney

Belk

In my prior role, I worked closely with Robert driving tremendous systems and process enhancements at Family Dollar. At the time, they were an organization struggling to keep up with their aggressive growth. Robert came in and developed a customer centric vision for the future, and working with a broad cross functional team, determined what capabilities were needed to compete going forward. He wasn’t afraid to get down into the weeds to tackle the issues, including driving adoption throughout the organization. I was always impressed with how he looked to bring the key stakeholders together to embrace the needed investments. At the time, the project was one of the largest transformational initiatives the company had undertaken in years. I would recommend Robert to any company looking to enhance their capabilities to manage their business.

— Mike Laurenti, EVP, CIO at Belk

Think of the transformation as a process of buildup, followed by breakthrough, broken into three broad stages: disciplined people, disciplined thought, and disciplined action. Within each of these three stages, there are two key concepts…we came to call the ‘flywheel’, which captures the gestalt of the entire process of going from good to great.