Judy Bloch

Sr. Vice President, Customer Listening & Engagement

Citi

Judy Bloch is Sr. Vice President or of Customer Listening and Engagement in the OMNI Channel Command Center. She joined Citi in August 2011 after an accomplished career in the wireless telecom industry. In her current role, Judy is responsible for ensuring that Citi clients have best in class digital servicing experiences by listening “real-time” to customers’ behavior, enabling Citi to better deliver on expectations.