Talk360

Now you can purchase calling credits on Talk360; a global VoIP App. You can now pay less for international calls and buy airtime conveniently from your Firstmonie mobile wallet. Using Firstmonie just made paying in Naira easier! No complications, no risk, and your bank details donâ€™t need to be shared. All it takes is these 3 simple steps:

Firstmonie is a mobile payment service that enables phone users to send and receive money, pay bills, buy Airtime and lots more with their Mobile phones without a bank account. The mobile phone number serves as the account number.

Talk360 is a mobile VoIP application that allows you to call anyone in the world for very low prices via WiFi/3G/4G/LTE.
Unlike other apps, the person you are calling does not need the App installed or to be online. This gives you the freedom to call any mobile or landline in the world! Even better, the receiver will not notice that you are calling with an App.

What is the relationship between Firstmonie and BBMÂ® Shop?
â€¢ You can use Firstmonie to pay for Talk360 call credit.

In what currency will my account be debited?
â€¢ Your Firstmonie wallet will be debited in Naira (NGN)

MTN charges airtime up to N2 per 20 seconds and up to a maximum of 2 minutes at N12
â€¢ Etisalat charges airtime up to N2.50 per 20 seconds and up to a maximum of 2 minutes at N15;
â€¢ There are no charges applicable for Glo and Airtel

To login with your Talk360 account, first open the application and select the â€˜Sign inâ€™ option you find in the upper-right corner. On the next screen, enter your mobile phone number and the activation code you received upon registration. If you do not have this code anymore, just simply request a new code by selecting â€˜Send me a new codeâ€™.
You will receive a SMS with an activation code when you register your account. This code remains valid to access your Talk360 account until you request a new code.

For Android only: if you are using an Android device, you can register without a mobile number by opening the app and select â€˜Continue as a guestâ€™. Simply follow the steps and you are ready to getting started with Talk360!
This feature is only supported for Android at this moment.

Please check the phone number you entered. It should be an international phone number notation: a â€œ+â€, followed by the country code, followed by the rest of the phone number without spaces or other symbols.
If your number is entered correctly, you can also use the â€˜Call meâ€™ function to receive a free phone call with your activation code. The â€œCall meâ€ function will appear after 60 seconds in the screen where you are asked to enter your activation code.
If your number is correct and you did not receive a phone call either please contact support on viasupport@talk360.com

The â€˜Call meâ€™ function allows you to receive a phone call with your 4 digit activation code (in a situation you did not receive the text message). The â€˜Call meâ€™ function will appear after 60 seconds in the screen where you are asked to enter your activation code.

There is nothing to worry about. In order for you to create an account and start using Talk360, simply register again with the correct phone number and another email as you can only register and email once.

What happens if I misplace my phone?
â€¢ Your Firstmonie wallet remains intact and your PIN remains protected therefore, your wallet cannot be accessed by anyone.
â€¢ You may wish to purchase a new phone however, pending the purchase of a new phone; you may contact Firstcontact on (0700-34778-2668228), 01-4485500, 0708-062-5000, SMS Short Code 30012 or email firstcontact@firstbanknigeria.com to disable access to your Firstmonie wallet.
â€¢ When you purchase a new phone, you will have to download the Firstmonie App on the App store and contact Firstcontact on (0700-34778-2668228), 01-4485500, 0708-062-5000, SMS Short Code 30012 or email firstcontact@firstbanknigeria.com to activate your Firstmonie wallet.
â€¢ You may change your PIN at any time if you feel that your PIN has been compromised.