Remedyforce Summer 2014: Service Level Management (WBT)

The BMC Remedyforce Summer 2014: Service Level Management online course is designed for BMC Remedyforce staff users and change managers. This self-paced course introduces participants to the features of Service Level Management. This course explains the concepts and procedures of Service Level Management. These concepts and procedures will help change managers to create and manage agreements and configure service targets in BMC Remedyforce.