Branch Manager

Job Locations
US-AR-Lowell

Req No.

2018-1925

Category

Branch Management

Type

Regular Full-Time

Overview

UNIFY Financial Credit Union is one of the nation’s largest 100 credit unions with a reputation for being financially sound and growth-oriented. We’re expanding rapidly to meet the needs of a growing member base.

At UNIFY, our team members work together to strive toward a common goal, “providing superior service to our members.” In doing so, we promote a culturewhere your ideas matter, your growth matters, and you matter.We encourage all team members to challenge and encourage themselves and their teammates to work smarter and to be more successful.

Responsibilities

Ensure the application of and compliance with established operating policies and procedures within the department, including, but not limited to, reviewing updates with branch staff to ensure appropriate knowledge and compliance

Assist in the establishment of branch goals and sales objectives and initiates actions to achieve the goals

Ensures team members are trained and are consistently held accountable for achieving goals, sales objectives

Assist in monitoring branch operating and sales results relative to established objectives

Solve issues within the branch in relation to member, team member and operational issues

Promote excellent member and public relations by interacting with sponsor employer groups (SEGs) and maintaining contacts, and developing relationships through prospecting and cross-selling

Establish, facilitate, and maintain proactive communications with the Regional Branch Manager, other departments, and branches

Attend scheduled management meetings

As a member of the Management Team, assist in the formulation/execution of Credit Union policies, objectives, programs, and promotions

Ensure branch facility, branch equipment, and software is up to date and ready to serve the membership; contacts appropriate parties for any maintenance, service, and repairs; ensures branch contains proper inventory and supplies

Conduct daily huddles and weekly branch meetings to inform team members of operational updates, new promotions, and procedures

Ensure that the branch's needs are met concerning the employment, counseling, Performance Evaluations, timecards, scheduling, training, and motivation, and developmental plans and performance expectations are set, reviewed, and achieved

Ensure full compliance with UNIFY's Service Standards, policies, procedures and the Bank Secrecy Act

Perform all other duties as assigned cheerfully, willingly, and with professionalism and accuracy.

Qualifications

Required Qualifications:

High school diploma

Two or more years of experience in a sales/retail or banking environment