We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly. We support the following browsers:
Windows:Internet Explorer,
Mozilla Firefox,
Google Chrome.
Mac:Safari.

New!Find and book your ideal hotel on TripAdvisor — and get the lowest prices

*Disclaimer: Prices above are the average nightly price provided by partners and may not include all taxes and fees. Taxes and fees displayed, if applicable, are estimates only. Please see further details from our partners, who set the prices. Before you complete any reservation, we recommend that you verify the total cost including taxes and fees.

Best beach location on Isla Mujeres, Mexico. Staff is great. Weather was great. Beach is great for swimming or if you are older or have kids. Loud music from nearby boats not great but you can't have everything. Enjoy. I have spent 4 years backpacking and traditional travel have been to Seychelles, Mauritius, Caribbean, Lamu, Kenya, Bali, Greece, French Riviera,...

The hotel is located on the best part of the beach on Isla. It is beautiful and very much decorated and designed for an island hotel. Steps from the beach. The staff is very nice. You sometimes need to ask for things more than once, but it wasn't a big deal. The room was spacious and clean and the beds...

40's couple from Seattle. Stayed here two days. Hate writing bad reviews but felt we got fooled by those on here.
Pros: perfect location, on the beach, quiet laid back beach. Also the breakfast was shockingly good. Eggs to order and fruit and bread and just really good.
Con: restaurant is pretty bad for anything other than breakfast. Which was...

The beach and bar area of Na Balam are the best on Playa Norte. The staff were amazing: friendly and helpful. However, the pool rooms--though clean--were dark and remote. The view was not of the pool, but of the side of the yoga building. And, the pool seemed closed.The poolside rooms weren't horrible, but they weren't inviting; However you don't...

The stay here exceeded out expectations, Breakfast was free during stay. It was more than your continental Breakfast. Dinners were 15% off. Lodging was adequate. I would rate 3 star for lodging. Staff were very helpful for all of our needs. I would rate the staff for us 5 star. Most of the staff speaks adequate English. We did the...

Dear Mr. Tom B,
Thank you very much for your kind words about your vacation in our hotel Na Balam and for the time you spent to share your feelings on your stay.
We are really glad to know that our facilities have surpassed your expectation and provided you the great vacation that you were looking for. It is your...

I would have given Na Balam a higher rating but for a couple of issues which bring it down. I'll start with the needs to improve stuff first; our 1st room had a lovely beach view but... only cold water in the shower. To be fair they did move us on our 3rd night when we said it was a...

Dear Guest,
We appreciate you sharing your commentary. We regret your most recent visit was unable to meet and exceed your expectations.
Thank you for voicing your impressions regarding our breakfast . Please also accept our apologies for the difficulties you experienced. Your feedback is important to us, and we value your insights.
I feel very strongly that if you...

I reserved through booking.com a 3 night stay 4 month before my intended arrival.
The fare conditions were one night deposit and full refund if cancelled at least one week before arrival.
After less than 1 week from my reservation the hotel had already charged the whole stay on my credit card.
When I asked for an explication the hotel...

I have stayed here twice now. It is a gem and the location is not to be beat but there are a few things lacking. This is by far the best beach on the island. Unfortunately our room did not have any hot (or even warm) water. 5 days with no hot water is a nuisance. They did offer to...

Be careful of blue railings around the outside of restaurant at na balam. Just returned from great trip.to isla. Been going over 15 years. Last day husband and I went to oceanfront restaurant at na balam for grilled octopus (second visit in 2 days ). Finished lunch, paid bill, husband stands up and steadied himself on the blue railing that...

The hotel has the best location in Isla. The beach is amazing and has private beach beds and cabanas. The service is incredible. The woman at the reception was so nice and made our stay even better.
We're able to check in early and at check out they kept our suitcase And gave us beach towels so we were able...

The love for nature, an admiration to the Mayan culture and a concern for holistic wellness are reflected in this haven of peace and serenity. Na Balam offers you a place to enjoy the beauty of the Caribbean sea and its sunsets with personalized services and attention....more less

Additional Information about Na Balam Beach Hotel

Address: Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico

Region:Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres

Price Range:
RM514 - RM1,099 (Based on Average Rates for a Standard Room)

Hotel Class:3 star — Na Balam Beach Hotel 3*

Number of rooms: 32

Reservation Options:

TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Travelocity, Cheap Tickets, Odigeo and Priceline so you can book your Na Balam Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:

Hotel Na Balam Beach

Na Balam Beach Isla Mujeres

Hotel Style:

#5 Spa Hotel in Isla Mujeres

#7 On the Beach Hotel in Isla Mujeres

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

* TripAdvisor LLC is not a booking agent and does not charge any service fees to users of our site... (more)

We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly. We support the following browsers:
Windows:Internet Explorer,
Mozilla Firefox,
Google Chrome.
Mac:Safari.

TripAdvisor LLC is not responsible for content on external web sites. Taxes, fees not included for deals content.

PriceFinder is your ultimate hotel booking tool, checking hundreds of sites to help you find the lowest prices.

Welcome back!

Prices may have changed while you were gone. Please refresh the page to see the latest prices for Na Balam Beach Hotel.