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Moving licenses between computers (Reactivation)

Red Suite is licensed per-computer. Each license you have purchased (and received an activation key) for Red Suite, can be used on a single computer. If you want to run on more than one computer, you need to purchase a license for each. For more information on this, please see the FAQ Can I use Red Suite on more than one computer?.

There is a facility in Red Suite to de-activate the license on one computer before re-activating with the same activation key on another. This facility is designed for permanently moving a license to a new machine - a license may be moved a maximum of twice in any 30 days period. This facility cannot be used to continuously move a license between two computers; if you do, your license will be locked out (see LicenseReactivation).

To move a license from one computer to another:

On Computer #1 (if computer #1 is inaccessible due to hardware failure, this step can be skipped)

Help->Product Activation->De-activate license

Enter the password you chose when you activated your license

Your license is now deactivated on Computer #1

On Computer #2

Help->Product Activation->Activate license

Enter your activation code

Enter the password you chose when you activated your license

Enter a NEW password to be associated with this activation key

Note that passwords must be < 17 characters in length

Your license is now activated on Computer #2

You can move the license between any of the supported host platforms for your product. For example with Red Suite Full edition, you can move the license between Windows, Linux, or MacOSX.

Forgotten password?

If you have forgotten your password, you can request a password reminder by selecting in Red Suite, the following menu item: