The “virtual team player”

A review and initial model of knowledge, skills,
abilities, and other characteristics for virtual collaboration

Abstract

In
spite of the increasing demand for virtual cooperation, still
relatively little is known about the knowledge, skills, abilities, and
other characteristics (KSAOs) individuals need for virtual teamwork.
Thus, the current paper aims at synthesizing the existing literature
into a comprehensive model of virtual teamwork KSAOs. To this end, we
review (a) existing frameworks of KSAO requirements for virtual
teamwork, (b) challenges posed by different facets of virtuality, and
(c) KSAOs particularly relevant for meeting the identified challenges.
The results of this review are integrated into a holistic model of
virtual teamwork KSAOs with distal characteristics (personality,
experience) and more proximal qualities (knowledge, skills, and
motivation). Research gaps as well as avenues for future research will
be outlined and applications for virtual team staffing and training will
be discussed.

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About Me

Nader Ale Ebrahim has
a Technology Management PhD degree from the Department of Engineering
Design and Manufacture, Faculty of Engineering, University of Malaya
(UM), Kuala Lumpur, Malaysia. He holds a Master of Science in the
mechanical engineering from University of Tehran, Iran.