Washington State Division of Child Support - Support Enforcement Officer 2 Resume Example

Resume Score: 80%

My goal is to work within federal, state, or local government organizations utilizing my experience and education in instructional design and training and experience gained while working for the Washington State Division of Child Support (DCS) in collection and training.

Skills

Intuitive people management skills

Charismatic public speaker

Familiar with adult and child learning theories and principles

Project and training management

Self-starter

Skilled in working with special needs adults

Experienced in working with individuals from diverse culture and socio-economic backgrounds

Support Enforcement Officer 2, 08/2014 to 12/2016Washington State Division of Child Support – Olympia, WA

Analyzed, interpreted, and applied State, Tribal, Federal, and International laws pertaining to establishment and enforcement of financial and medical child support obligations

Developed training program for new hires incorporating adult learning theory into instructional design, resulting in greater trainee achievement and engagement

Selected from 100 peers to represent the Olympia Field Office at the 2016 Strategic Planning retreat

Top collector for over 8 consecutive months, collected at 77% compared to statewide average of 64% current child support, resulting in studying my caseload of 750+ by management for process improvement techniques

Acted as project manager for nine-month project revising existing assessments statewide, which resulted in buy-in from other field offices

Acted as program expert in analyzing and resolving complex distribution issues to ensure program integrity and compliance with state and federal regulations

Increased student's English test scores through private tutoring and special attention.

Educated several students in the basics of English grammar and conversational speaking.

Developed and taught a curriculum to improve students' conversational abilities.

Met regularly with parents and guardians to discuss children's progress.

Encouraged interactive learning by incorporating educational software and the Internet.

Maintained accurate and complete records for students.

English Teacher, 02/2013 to 03/2014Kid's College – Seoul, South Korea

Provided consistent, immediate feedback to student learning and asked analytical questions that elicit students' responses that incorporate prior knowledge, life experience and interests that are directly related to the content objective

Developed curriculum and used instructional materials suitable for verbal, auditory and visual instruction of students with wide range of mental, physical, and emotional maturities

Provided vocational instruction and on-site job coaching on retail, maintenance, caregiving, and food service to students aged 18-30 with developmental disabilities

Worked with at-risk students from an urban demographic with various socio-economic backgrounds

Provided vocational instruction and on-site job coaching on retail, maintenance, caregiving, and food service to students aged 18-30 with developmental disabilities

Networked with local businesses and professionals to create community classrooms and utilize experienced and knowledgeable members of the community for professional mentorship and instruction

Provided exploratory vocational instruction to Year One students and an in-depth presentation of skills to Year Two students

Utilized differentiated instruction to meet the needs of students with various disabilities through role playing, simulations, team exercises, group discussions, videos and lectures to instruct participants in a variety of ways

Where can I find a Washington State Division of Child Support Support Enforcement Officer 2 resume example in Colorado Springs, Colorado ?

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