CLICK & COLLECT

Order Online - Collect From our Geneva City Center Store in the Old Town

FAST AND LIGHT

Address

18, Rue Saint-Léger, 1204 Genève, Switzerland

Contacts

M +41 (0) 787 51 95 93T +41 (0)22 310 52 00

Social

Products available for Click & Collect will have the option available to you during the Checkout process.

Easiest Parking in Geneva city

Really Easy Parking in Cours des Bastions at 100m next to the Bastions Park south east entrance.

Click & Collect Times

You will be informed when you should expect to have the item ready for collection during the Checkout process.

How long you will have to wait will depend on whether the stock is in the store or in our warehouse.

Our store does have varying opening hours due to us being a mainly online business, so please check with our store before making a visit.

Items will be held in store for a maximum of 48 hours from when we email you to confirm your order is ready for collection. However, this may be extended on your request and at the store manager’s discretion. You just need to call or email to ask for an extension. If not collected and not extended the items will be shipped to the billing address of the order.

Store opening hours are provided in your confirmation email and can be found here.

Click & Collect service is free.

We do not charge you for collecting your order from our store.

After Ordering your Items

Items will be held in store for a maximum of 48 hours from when we email you to confirm your order is ready for collection. However, this may be extended at the store manager’s discretion.

Store opening hours are provided in your confirmation email and can be found on our store info page.

Collecting Your Order

In order to pick up your order you will need to provide the following:

You will receive an email confirming your order with your collection options.

You will then receive a second email from our store to confirm when your items are ready to be collected and the opening times.

Your order confirmation email .This will have been sent to you by email after confirming your order. Alternatively you can log in and navigate to ‘My Account’ then ‘Order Tracking’ where your order number will be displayed.

Identification, such as a passport or utility bill with your address on it.

Payment for your goods will be taken when you order your goods online.

You can choose to have your order delivered to your address.

You may try your products in store and exchange for another size.

If the ordered product is not suitable and we do not have another item in stock you may request a refund.

If you still haven't found the information you are looking for please Contact us using the form below in the footer.

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