Hello

Just so you know, we can't actually ship to ourselves at the moment, but for products which are available elsewhere we've added a list of alternative retailers and prices to the product page to help you find somewhere to buy it.

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Delivery & Shipping

Looking for information about delivery and shipping? You’ve come to the right place! Just choose your country from the drop-down menu and voilà! Costs and timescales will appear.

Still have questions? Check out our handy FAQs page where we’ve gone into oodles more detail on all kinds of topics.

Need an answer to something super specific? No problem! Our awesome customer service team is here to help. Check out the Contact page for how to get hold of us, OR just click the Live Chat window in the corner of your screen to speak to us instantly!

Shipping Costs

Fast delivery (often next day) in the UK is available on most products if ordered before 9:01pm – if available it will be shown at the checkout, so if it’s not showing as an option it means we can’t get it there tomorrow. We charge a flat rate for any number of bottles to a single address with prices starting from £4.89 within UK Mainland.

If your order is likely to be delayed we will do our best to contact you, however, as we use external carriers to make our deliveries, we cannot offer an absolutely guaranteed service (although we do have a pretty good track record).

Someone must be there to sign for the delivery: A signature is *always* required on delivery, so if you aren´t going to be at home we´re more than happy to deliver to a work address. Alternatively we can request (although not guarantee) the delivery driver leave your order in a safe place or with a neighbour. Please note that parcels not signed for at the delivery address will not be insured against loss or damage. Simply pop a note into the ‘Delivery Instructions’ box in the checkout or give us a call after ordering to request this.

Please note: The information on this page should only be used as a guide to estimating the shipping costs of your order - all bottles vary in mass so the actual shipping cost of your order will depend on your individual order, but you can see the exact cost of shipping your order by adding the items to your basket, going to the checkout and selecting your destination country. Times shown are in working days.

Great news, we ship everywhere!

Well, almost everywhere – we can ship to most places, including UK, Europe, Australia and Asia!

There are a few places we can't ship at the moment, including Canada, Russia or Brazil, but we are working on it.

Sending to the USA

Ok, there's no way to sugar coat this, so we're just going to come right out and say it, we're stopping delivery to the US.

We'd love to be able to have some idea how and if this is going to change in the future, but we just don't want to give any false hope.

Suffice to say, 2 things are true:

USA are extremely important to us, and we are *incredibly* sorry about this.

We are working very hard on ways to be able to provide services again with the help of wholesale and retail partners based in-country.

Thank you for all your incredible support over the years.

Countries we cannot ship to

Please note we are currently unable to ship to the following countries:

Aaland Islands

Antarctica

Argentina

Bahrain

Bangladesh

Belarus

Bermuda

Bosnia And Herzegovina

Botswana

Bouvet Island

Brazil

British Indian Ocean Territory

Cambodia

Canada

Cayman Islands

Cocos (Keeling) Islands

Colombia

Comoros

Congo, Republic Of

Cote D'ivoire

Cuba

Ecuador

Egypt

Falkland Islands (Malvinas)

Faroe Islands

Finland

French Southern Territories

Georgia

Guinea-Bissau

Haiti

Heard And Mc Donald Islands

Indonesia

Iran (Islamic Republic Of)

Iraq

Jordan

Kazakhstan

Kenya

Korea, Democratic People's Republic Of

Kuwait

Liberia

Macedonia, The Former Yugoslav Republic Of

Mexico

Montenegro

Myanmar

Nepal

Netherlands Antilles

Niue

Oman

Pakistan

Palestinian Territory, Occupied

Philippines

Pitcairn

Poland

Puerto Rico

Qatar

Reunion

Russian Federation

Rwanda

Saint Helena

Sao Tome And Principe

Saudi Arabia

Somalia

South Georgia And The South Sandwich Islands

Sudan

Svalbard And Jan Mayen Islands

Syrian Arab Republic

Thailand

Tokelau

Trinidad And Tobago

Turkey

Turkmenistan

Ukraine

United Arab Emirates

United States

United States Minor Outlying Islands

Uruguay

Vatican City State (Holy See)

Vietnam

Virgin Islands (U.S.)

Wallis And Futuna Islands

Western Sahara

Do we ship to your country?

To get a quote for shipping costs and times you can place any number of items in the shopping basket and go to the delivery page in the checkout to see the cost and times, you will not be asked for payment until you confirm your selections.

If your order is being sent outside the UK, you may be subject to customs charges within the destination country. Whilst Master of Malt can´t be held responsible for these - we find that most packages tend to get through unhindered, with the exception of Norway - who it turns out employ customs officers who are really, really good at their jobs...

Can I get my order next day?

We strive to offer the fastest delivery possible; this generally means you will get your package next day, although unfortunately we cannot guarantee this for every order.

If next day delivery is available it will be offered as a delivery option at the checkout - if the next working day isn’t advertised in the list of available services then we’re afraid next day delivery isn’t available for your order.

Delivery within the UK?

Highlands and Islands: Although we will do our very best to deliver your order as quick as possible, we are unable to guarantee a 24hr delivery service to some areas of Scotland. If you live here it will take two days:

AB30-31

AB33-38

AB41-45

AB51-56

AB63

BT

DD8-10

FK83

FK17-21

PH10-11

PH13-14

TD15 2

HS1-9

IV

KA27-28

KW1-3

KW5-17

PA20-49

PA60-78

PH17-26

PH30-44

PH49-50

ZE

Gift Orders

Is your order a gift? We don’t include any billing information with your order and you can include a free gift card to let the recipient know who it’s from.

What do I do if my order has not arrived on time?

Follow the link in your tracking email to see the online tracking and for the customer service contact number of the courier. We use services provided by the following couriers:

We think you're in United States (change) so we're displaying prices which don't include VAT.

The prices currently being shown in USD(change) are approximate, and should be used for illustrative purposes only. All prices are in GBP and all orders are charged in GBP. The order total – the amount you will actually be charged – will be displayed in GBP before you place your order.