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Turning Point Scotland has been making a difference in people’s lives for more than 15 years, working with
people who face diverse and complex challenges which can marginalise them from their communities.

Glasgow Supported Living Services works alongside Glasgow Health and Social care Partnership and local Housing
association to provide support to adults with some of the most complex and challenging needs, who live in the
East End of Glasgow.

Mental Health issues like personality disorders and neurological conditions like Huntington’s disease can have a huge
impact on a person’s ability to remain in their own home.

Housing support, personal care and care at home packages through self-directed support are offered, based on the
specific needs of the individual.

With a support plan tailored to suit the individual, people with the most complex needs can participate in their
community and enjoy social opportunities.

Main duties and responsibilities

Support to people who use services - To:

provide support and assistance to people who we support in accordance with their support plans and service
aims.

assist with initial and on-going assessments of people who we support.

advise people who
we support in accordance with guidance from senior colleagues or in accordance with the service aims.

be
a key worker as required.

maintain professional confidentiality and boundaries at all
times.

support and assist people who we support in crisis situations, and/or manage physical risk or
behaviour likely to cause incidents, in accordance with the support plan or service protocol.

travel
within the service area you are contracted for and supporting the travel and transportation of people who we
support in accordance with their support plan (mobility, own car, service vehicles, public transport
etc).

have an understanding of the causes and effects of social exclusion as is relevant to the service
and area in which you work.

Flexible Homelessness Outreach Support Service assists people with complex needs to progress from emergency and
temporary accommodation and other homeless services into place of their own.

Turning Point Scotland and Loretto Care work in partnership to offer this city wide service.

The flexible Homelessness Outreach Support Service offer an integrated needs-led holistic approach to supporting
people with complex needs.

Job Purposes & Core Details

To:

1. work to the service and organisation's aims and values and promote the citizenship of the people we
support.

2. deliver support to people who use Turning Point Scotland's services and in so doing contribute to the
provision of the highest possible quality of social care support which meets the service specification.

3. operate at an established level of social care practice, or engaged moving towards established.

4. work to the company's values - Because People Matter

5. undertake CPD (continuous professional development with the support of your line manager and use appraisals and
supervision fully.

6. keep your registration and membership to relevant professional bodies up to date and valid.

7. undertake any outstanding require qualification for registration, or if not working in a registered service
qualify at the minimum of SVQ level 2 in Health and Social Care.

8. undertake any other duties or responsibilities as may be deemed appropriate to the post by the Service Manager (or
nominated deputy).

provide support and assistance to people who we support in accordance with their support plans and service aims.

assist with initial and on-going assessments of people who we support.

advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.

be a key worker as required.

maintain professional confidentiality and boundaries at all times.

support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.

travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).

have an understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.

Glasgow Supported Living Services works alongside Glasgow Health and Social care Partnership and local Housing
association to provide support to adults with some of the most complex and challenging needs, who live in the
East End of Glasgow.

Mental Health issues like personality disorders and neurological conditions like Huntington’s disease can have a huge
impact on a person’s ability to remain in their own home.

Housing support, personal care and care at home packages through self-directed support are offered, based on the
specific needs of the individual.

With a support plan tailored to suit the individual, people with the most complex needs can participate in their
community and enjoy social opportunities.

Job Purposes & Core Details

To:

1. work to the service and organisation's aims and values and promote the citizenship of the people we
support.

2. deliver support to people who use Turning Point Scotland's services and in so doing contribute to the
provision of the highest possible quality of social care support which meets the service specification.

3. operate at an established level of social care practice, or engaged moving towards established.

4. work to the company's values - Because People Matter

5. undertake CPD (continuous professional development with the support of your line manager and use appraisals and
supervision fully.

6. keep your registration and membership to relevant professional bodies up to date and valid.

7. undertake any outstanding require qualification for registration, or if not working in a registered service
qualify at the minimum of SVQ level 2 in Health and Social Care.

8. undertake any other duties or responsibilities as may be deemed appropriate to the post by the Service Manager (or
nominated deputy).

• provide support and assistance to people who we support in accordance with their support plans and service
aims.

• assist with initial and on-going assessments of people who we support.

• advise people who we support in accordance with guidance from senior colleagues or in accordance with the service
aims.

• be a key worker as required.

• maintain professional confidentiality and boundaries at all times.

• support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to
cause incidents, in accordance with the support plan or service protocol.

• travel within the service area you are contracted for and supporting the travel and transportation of people who we
support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).

• have an understanding of the causes and effects of social exclusion as is relevant to the service and area in which
you work.

work to the service and organisation's aims and values and promote the citizenship of the people we
support.

deliver support to people who use Turning Point Scotland's services and in so doing
contribute to the provision of the highest possible quality of social care support which meets the service
specification.

operate at an established level of social care practice, or engaged moving towards
established.

work to the company's values - Because People Matter

undertake CPD (continuous
professional development with the support of your line manager and use appraisals and supervision
fully.

keep your registration and membership to relevant professional bodies up to date and
valid.

undertake any outstanding require qualification for registration, or if not working in a
registered service qualify at the minimum of SVQ level 2 in Health and Social Care.

undertake any other
duties or responsibilities as may be deemed appropriate to the post by the Service Manager (or nominated
deputy).

provide support and assistance to people who we support in accordance with their support plans and service
aims.

assist with initial and on-going assessments of people who we support.

advise people who
we support in accordance with guidance from senior colleagues or in accordance with the service aims.

be
a key worker as required.

maintain professional confidentiality and boundaries at all
times.

support and assist people who we support in crisis situations, and/or manage physical risk or
behaviour likely to cause incidents, in accordance with the support plan or service protocol.

travel
within the service area you are contracted for and supporting the travel and transportation of people who we
support in accordance with their support plan (mobility, own car, service vehicles, public transport
etc).

have an understanding of the causes and effects of social exclusion as is relevant to the service
and area in which you work.

Planning, policies and record keeping - To:

devise, review and update support plans, record events and observations and keep appropriate records as require
in the service.

attend and contribute to service user reviews often as a key worker or as
required.

co-ordinate elements of support in accordance with the support plan.

follow risk
management plans, and follow and update risk assessments.

work with data in line with the data
protection act.

work with and comply with standard operation (finance, operational, Health and Safety
and Human Resources) and service procedures.

Interactions with other people - To:

administer or prompting medication and ensure that medication protocols are adhered to.

support or buddy
new staff and volunteers/those on placement to show them how your practice complies with the SSSC Codes of
Practice.

have a collegiate approach, ask when you need support or guidance and team work with a diverse
group of people.

work to the service and organisation's aims and values and promote the citizenship of the people we
support.

ensure the delivery of a consistent high quality of service to people who use Turning Point
Scotland's services and in so doing contribute to the provision of the highest possible quality of social
care support which meets the service specification.

work with the Service Manager to lead, direct and
manage the day to day operations within the service and provide line management support to the staff
team.

operate at an advanced level of social care practice, which includes taking a higher level of
responsibility for service delivery and development, staff management, and a leadership role.

work to
the company's values - Because People Matter

undertake CPD (continuous professional development),
including management and leadership training and use appraisals and supervision fully.

keep your
registration and membership to relevant professional bodies up to date and valid.

undertake any
outstanding require qualification for registration, or if not working in a registered service qualify at SVQ
Level 4 Health and Social Care or SVQ3 with relevant additional units at SCQF level 7 relating to supervision
and management.

undertake any other duties or responsibilities as may be deemed appropriate to the post
by the Service Manage or Operations Manager.

Main duties and responsibilities

Support to people who use services - To:

ensure the provision of support and assistance in accordance with their support plans and the service
aims.

work in line with and promoting the SSSC Codes of Practice and the relevant Care
Standards.

be responsible for both directly undertaking initial and on-going assessments of people we
support and of overseeing team members to do so.

manage staff to advise people we support in accordance
with the service aims.

deliver or oversee key work for a person or people who have complex or multiple
needs.

maintain professional confidentiality and boundaries at all times both with people being
supported and and with the team.

support and assist people who we support in crisis situations, and/or
manage a physical risk or behaviour likely to cause incidents, in accordance with the support plan or service
protocol.

travel within the service area you are contracted for and supporting the travel and
transportation of people who we support in accordance with their support plan (mobility, own car, service
vehicles, public transport etc).

have an good understanding of the causes and effects of social
exclusion as is relevant to the service and area in which you work.

promote peer work and the value of
lived experience through providing support to peer support workers, TPS connects and volunteers.

Planning, policies and record keeping - To:

devise, review and update support plans, record events and observations and keep appropriate records as required
in the service both directly and managing staff to do so.

ensure that a good standard of paperwork is
prepared for service user reviews and attend reviews as appropriate.

plan and co-ordinate elements of
support in accordance with the support plan.

prepare and implement risk management plans, and follow and
update risk assessments, ensuring they are up to date.

work with data in line with the data protection
act and support staff to do likewise.

work and comply with standard operation (finance, operational,
health and safety and human resources) and service procedures including service user finances both as an
individual and a manager.

audit and cross check service user finance when appropriate.

ensure
that staff expenses and service costs are kept to a minimum.

review and audit to ensure team members are
keeping records and plans as required.

arrange for rota/supports when required.

Interactions with other people - To:

manage and supervise teams on a day to day basis providing guidance, instruction and direction.

manage
and supervise other staff administering or prompting medication, if required, and ensure that medication
protocols are adhered to.

manage staff and volunteers/those on placement to comply with the SSSC Codes
of Practice.

undertake formal absence management processes and return to work
meetings with employees with the support and guidance of your line manager.

undertake fact finding
processes and performance management plans with employees with the support and guidance of your line
manager.

promote a collegiate approach, team working well within the context of a diverse
team.

manage and resolve conflict promptly and raise or report issues appropriately using the correct
internal processes and encourage team members to do likewise.

communicate with people we support
families' and provide guidance to team members around this.

liaise with workers from other agencies
and provide guidance to team members around this.

manage others to comply with, and the service to meet
with, the relevant legislation and National Care Standards.

support others to ensure they comply with
SSSC Codes of Practice.

liaise with landlords and similar others on behalf of people we support if
required and provide guidance to team members around this.

be aware of health and safety and make a
management contribution to keeping the work environment, colleagues, community, people who use services and
yourself safe. This includes health and safety audits in line with policy.

Leadership - To:

provide leadership to staff to support people we support in accordance with their support plan, the principals
of citizenship and to maintain records correctly.

assist the service manager to prepare information and
the service for inspections/audits or similar to contribute to these processes.

provide on-the-job
training and/or coaching to new staff.

lead on a specific part of the service such as group work or
health and safety.

provide leadership and positive role modelling to continuously seek service
development, reflect on practice and identify improvements.

contribute to Turning Point Scotland as an
organisation through attendance at specialist forums, delivering training or similar.

Turning Point Scotland is a national social care charity providing services to adults across a number of care groups,
this post will have a specific responsibility for heading up the organisations Justice Services. The post holder
should have a proven track record in Justice or a closely related area of work such as homelessness or
addictions.

This is an exciting opportunity to contribute to one of Scotland’s leading social care organisations in a key
strategic role.

Job Description

To manage services and build effective partnerships with purchasers within the area of Justice; enabling Turning
Point Scotland to achieve its commitment to quality services for service users and to continue development of
Justice services within Scotland. Your main responsibilities will be to:

Position Turning Point Scotland in relation to the Justice agenda in Scotland and take a lead role for Justice
within the organisation.

Hold external responsibility for the operational management of a number of
innovative Justice services.

Ensure, as a member of the Senior Management Team that Turning Point
Scotland’s corporate strategies and plans are developed and implemented within the area of
Justice.

Ensure the continuing relevance of services to the needs of local communities by building
active partnerships with purchasers to assess those needs whilst developing new and existing
services.

Ensure that services comply with relevant legislation and registration requirements. To also
meet the highest possible standards of service delivery by monitoring and evaluating service standards. This
should be achieved by placing service users voice and experience at the centre of any evaluation/
monitoring.

Ensure the protection and best use of the organisations’ resources by implementing and
observing Turning Point Scotland’s systems and procedures for financial control and property
management.

Apply human resource strategies and plans so as to promote equality of opportunity, staff
skill development and management of employee relations issues including attendance.

Directly line manage
and provide supervision to the registered managers of our Justice services.

Represent Turning Point
Scotland and acting as a key spokesperson within the area of Justice, in order to promote the aims of the
organisation and support corporate communication.

Enable the organisation to develop and achieve its
corporate strategy and plans by undertaking specific tasks as requested, as a member of the TPS Strategic
Management Team and in corporate project groups.

The post holder will be able to demonstrate the leadership characteristics of vision, creativity and innovation and
collaboration. Whilst inspiring and empowering people.

The post holder will:

Have extensive experience of providing management and supervision

Have extensive experience in managing
Social Care Services.

Have a strong values base that s/he can demonstrate through their work practice
that is aligned to our aim ‘Because People Matter’

Hold a professional social work, nursing, health or
social care qualification or equivalent

Be able to demonstrate a record of achievement in social
services management, business development, service design and development

Have a proven track record of
leading, managing and developing staff teams

Have excellent written, verbal and email communication
skills

Be a clear thinker, analytical and have sound decision making skills

Be collegiate,
reflective and keen to learn

Have a vision of business development in relation to the National Justice
Agenda

There will be travel commitments within the region, a driving license and access to your own vehicle for work
purposes is essential.

Turning Point Scotland North East Edinburgh Recovery Services provides recovery focused psychosocial interventions to
adults experiencing drug and alcohol related issues across North East Edinburgh. We work within a hub model with
partners, including NHS Lothian, CEC Social Work and other voluntary agencies to ensure individualised packages
of care to enable service users to achieve their recovery goals.

An exciting opportunity has arisen to join our team at the Leith Hub 5 Links Place Edinburgh EH6 7EZ. You will be
providing the high-quality delivery of 1:1 and group recovery focused interventions to those we support. The
services are delivered from our main offices and on an outreach basis in pharmacies GP surgery and at
client's home where required.

Please note all staff are expected to be able to work across both Leith and Craigmillar sites when required.

As a busy established recovery hub we are seeking candidates who already have some knowledge of drug and alcohol harm
reduction and treatment options and can demonstrate experience working with this client group. We welcome
applications from those with lived experience who meet essential criteria for the post.