It is argued that acquiring new clients costs in the order of five times the rate of retaining existing ones. I would maintain that the ratio might be considerably more than this, especially when you factor in the likelihood of additional business that your existing clients could provide. We recently upgraded the alarm system for [...]

With the news full of the forthcoming EU referendum, I thought if would be cool to have a little voting session of our own. For the past couple of years our tag line has been Seriously Good Security For People Who Take Their Security Seriously, a bit of a tongue twister and perhaps it tries [...]

Darren applying the finishing touches to our latest install, all the way down in the New Forest! That’s right the New Forest in Hampshire, about a 6 hour round trip. Why you might ask? Quite simply we were asked to do so by an existing client, so that is reason enough for us! It is [...]

We always fully check every security system before they are installed in our clients home, but when it comes to a totally new system we thoroughly evaluate it in our workshops to determine if it is good enough to be sold. If we believe that a product does not meet our exacting standards or might [...]

I ask this question because unusually I have seen three of my local clients (this includes myself) targetted by thieves, since the start of this year. In each of these cases the thieves left empty handed because the security system that we installed was fully operational. So as soon as the burglars attempted to enter [...]

A couple of weeks ago we completed our periodic assessment by the National Security Inspectorate (NSI) . Most members of the public have probably never heard of them, but this organisation are the security industry’s equivalent of what is now called “Gas Safe” formerly “Corgi” and their role is too ensure that people who purchase [...]

At a business level, burglary is bad news for the police. It is labour intensive and difficult to secure convictions, so when their organisations are already under pressure due to staff shortages, further cuts will only exacerbate the problem. Sara Thornton, Head of the National Police Chiefs Council stated earlier this year that in some [...]

In the last couple of weeks, we have been invited to look at a couple of security systems installed by other companies. What we have seen, if you pardon the pun, is alarming. Modern professional alarm panels are very sophisticated with over 500 installer settings, (the same cannot be said for DIY systems as these are [...]

When I created the term GuardHomeSafe it was intended to be a hash tag expression that I would use on Twitter to help promote what in essence GuardHome is all about, and that is delivering peace of mind to our clients. Of course this was mainly from a perspective of how we apply attention to detail [...]

The physical positioning of cameras is a key aspect of good CCTV system design. All to often I see cameras positioned above doors looking straight down? All these are good for is to check for hair loss. Often these are positioned for ease of installation, rather than to achieve a specific objective. If you are [...]