How well reliable is Turtle Source?

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Posted 01 October 2009 - 11:06 AM

Guys I know one website in the past for selling reptiles was not well reliable at all. I will not say it because everyone probably knows what it is, but how reliable and trustful is "turtle source"? I was surprised that they had pretty much every turtle you can think of having.

I am thinking about buying from them later in the future, but I have heard alot of comments from turtle source. I am not sure if I should buy from them, but if anyone now or in the past has bought from them, can you tell me more information I should know? I already know warnings about shipping but any other information is appreciated.

I've heard some bad stuff about their stock of painted turtles but that is about it.

I bought a M. Map and a Northern red belly from them a year ago and the turtles are doing great. Marc Cantos runs the place and is very personable and helpful. Feel free to email him with questions, he will respond (timing is dependent on how busy they are) and give you good information.

I had a great experience with the shipping too, they came in a little box that said "live turtles" on it. each turtle was in a little container with holes in the top and sides with a paper towel in there to comfort. It came next day air just as ordered.

Turtle source = Too expensive for my wallet.
There are many great breeders right here on this site that offer great turtles at great prices and will ship in insulated boxes with 42 hour heat packs and all.
Other than that i can say:
Bad experience = turtlesale.com, naturcoastexotics.com (bad packing and turtles arrived with a RI)
Good experience = turtlesandtortoises.com, exoticpets in vegas (great packing and turtles seem very healthy)

I agree about it being too expensive. I bought from them 5 months ago, had a good experience, they got back to me and answered my email questions, nice guy I talked to too. Two weeks after I got my southern painteds, I emailed them about a concern I had, but did not get a response.

I know this is a very old thread... but I wanted to put my two cents here... First off I've bought from them before.. I bought a pair of white lipped mud turtle and the other was a texas map turtle... All was fine and dandy for 6 days... but on the 7th day one had died.... And since the 7th day was on a weekend-- he wasn't there. Therefore I couldn't contact him (I tried) but he ended up telling me that he can't replace them because the 7days have passed and that all he could do is give me a discount on my next purchase....

All in all I may try them again just to make sure-- but only with a species that I feel you just can't kill easily... IMHO if he manages to screw me over with this purchase, I shall never even look his way, and you can bet all my friends would know too. But this is just my experience.

P.s. When I ask them for specific photos of their stock they always seem to refuse. So you decide.