Customer Service Representative:
Interact with customers to provide information in response to inquiries about our packaging products and services. The Customer Service Representative serves as A&M Tape & Packaging's point of contact for assisting customers in person, over the phone, and email with requests/questions and entry of orders in our computer system.

Responsibilities and Duties

Responsibilities:

Professionally handle incoming calls and emails from current and prospective customers.

Greet customers warmly and promptly when answering phone calls.

Process orders and quote requests by phone or email Requirements:

Excellent communication skills * Bilingual (English/Spanish) a plus

Must be proficient in Windows 7 and Microsoft Office

Ability to communicate clearly and professionally, both verbally and in writing.

Enthusiastic and energetic customer service attitude. MUST LIKE DOGS! One of your co-workers is a well behaved yellow lab!