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Terms & Conditions

The website all-costumes-great-and-small.com.au and shop.all-costumes-great-and-small.com.au is owned and operated by All Costumes Great and Small (ABN 68229603805). So are all web pages under these domain names.

Use of the All Costumes Great and Small site is dependent upon your adherence to the Terms & Conditions outlined here. By browsing this website or purchasing products from it or becoming a member you agree to the Terms & Conditions outlined henceforth. If you do not agree to these Terms & Conditions, do not use the website.

The Terms & Conditions of All Costumes Great and Small are subject to change without notice or warning and changes become effective immediately. It is your responsibility to be aware of the Terms & Conditions, and only use the site if you are compliant.

Enquiring about a Costume

If you see a costume you are interested in, you have the option of enquiring about the costume. To do this, click the ‘Enquire Now’ button when looking at Product Information. When you create an enquiry, you will be asked the date of your party/event, your name & your email address. These 3 fields are required information. You must fill in the required fields with complete information which is accurate at the time. You have the option of providing us further details to assist us with contacting you or advising you about the costume in question. You are also able to ask specific questions via the ‘Additional Notes or Questions’ box. Once you have completed your enquiry, click ‘Enquire Now’ at the bottom of the page. This will send us an email at All Costumes Great and Small. We endeavour to reply to all enquiries within 24 hours.

Privacy

All Costumes Great and Small takes your privacy and security seriously. For further information about how your data is collected and used, please see our Privacy Policy.

Copyright and Trademarks

All content contained on the All Costumes Great and Small website is protected by copyright. This includes pictures, logos, text and animations. This material is only for non-commercial and personal use. Some of the material used in the All Costumes Great and Small webpage is also protected by the copyright of companies of products we stock, with their permission.

Use of any of the content (including images, text, logos or any other part of the site) of the All Costumes Great and Small webpage, without express prior written permission from All Costumes Great and Small, is prohibited. 'Use' includes copying, modifying, posting, distributing, republishing, or reproducing the material on the All Costumes Great and Small site in any way. Any use of content from the All Costumes Great and Small site that does not adhere to this condition may be subject to criminal penalties.

Jurisdiction

The All Costumes Great and Small site is owned & operated by All Costumes Great and Small in Sydney, within New South Wales, of the Commonwealth of Australia. The site is subject to the law of the Commonwealth of Australia and use of the All Costumes Great and Small website is governed by the Laws of Australia. Legal action which may result from use of the All Costumes Great and Small website will be enforced under the laws of Australia. Your use of the All Costumes Great and Small Website indicates you submit to the jurisdiction of the courts of Australia and you agree any legal action you pursue against All Costumes Great and Small will be within the jurisdiction of the Australian courts, exclusively.

Bonds

If you are picking up your costume/s you will be required to give us your Credit Card details at the time of picking it up. These details will be kept until you return the costume, upon which time they will be destroyed. This is to ensure people return our costumes. Alternately, All Costumes Great and Small may charge a $50-$100 deposit per costume upon pickup, which will be refunded upon on time return of costume/s.

If you are having your costume/s sent to you, you will be given the option of paying a $50-$100 deposit per costume (which will be refunded when we receive the costume/s back in the post) or leaving us with your credit card details (which will be destroyed when we receive the costume/s back in the post).

Costumes

Costumes depicted on the All Costumes Great and Small website are hire costumes. Most of them have been hired before. Costumes do not always include all items pictured (eg. Shoes) – please check the ‘Description’ for information on what a particular outfit includes. All Costumes Great and Small may hire/sell additional accessories to complete the look – please contact us if you have questions.

Bookings & Payments

The All Costumes Great and Small website is provided to give users an idea of the hire costumes stocked in the All Costumes Great and Small retail store (33 Redleaf Ave, Wahroonga, Sydney). Bookings/hires can not be made over the website. If you would like to book a costume/s please contact us via phone (02 94873333). We will be able to provide you with sizing suggestions and advise about the availability of particular costumes.

A 10% GST amount is included in the price of every item hired from the All Costumes Great and Small store. Currency provided on the All Costumes Great and Small website is in Australian Dollars, and is for hire of the Costume, not sale. Payment methods available (in store) are cash, Visa or Master Card. If making a booking for a costume to be sent to you, you can pay via Master card, Visa, Direct Debit, Money Order or Cheque. If paying via Direct Debit, Money Order or Cheque it may take a few days for payment to be processed and All Costumes Great and Small is under no obligation to book or send stock until payment is received. Payment must only be made by/with permission of the authorized card or account holder. It is an illegal violation to use fraudulently obtained card details to place an order, or without the permission of the card/account holder.

Conditions of hire

Hire of costumes is based upon an understanding of the following conditions: Costumes are hired for a period of 3 days. If you are unable to return them in this time period, please talk to us about other arrangements. Costumes not returned on time (by Tuesday for weekend hire) will incur a late fee for each costume. A $10 late fee is incurred for each day each the costume is not returned and a $20 a day fee is incurred after the 2nd weekend until the full costume is returned. There is no exchange or refund once the costume has left the store. We clean costumes upon their return, but do expect that reasonable care is taken in their treatment. Damage to a costume will incur an additional fee. Failure to return a costume will result in full retail price being charged. All additional charges are in addition to the hiring fee.

Bookings

Is your party still a few weeks away? We take bookings for costume hire in the future. Once you've decided on the costume, we take your name, phone number and date of the event. You will be required to pay; preferably the full amount, or else a non-refundable booking fee of $20 per costume to hold the costume/s. We put a tag with your booking details on the chosen costume, and it will be packed and ready for you to collect/to be sent to you closer to your party. If the costume is not collected for your party and we are not notified beforehand, the full hiring fee will apply. See 'Refunds' for more information. If a costume has been booked and deposit paid, the deposit will be deducted from the total hire price and the remainder will be paid upon collection of the costume. A Bond will also be taken at the time of collection of your booking (if collecting it in store) or over the phone at the time of placing your booking (if having your order sent to you).

If you are having the costume/s sent to you, we will also take the Address you would like the Costume/s posted to and you will be charged an additional $8.95 postage. You will have to post the costume back to us at your own expense (see the Pickup/Delivery page for further details). Bookings to be sent to customers require full payment at the time of booking. Alternately you can visit the All Costumes Great and Small retail store and book your costume/s there. Any booking requires either full payment at the time of booking or a non-refundable $20 deposit (which goes towards paying for the hire (remainder is payable upon collection of the costume/s).

Refunds

We do not give refunds. If you book and pay in full for a costume and, before it has been picked up/sent, you change your mind, we can either exchange it for another costume up to equal value, give you an in-store credit for later use, or give you your money back minus the non-refundable booking fee of $20 per costume.

Once a Costume is out of the store, it is considered a hire and there can be no refunds or exchanges. Please note: Easter Bunny & Father Christmas costumes are one day hire only. Bookings must be paid in full when placed, this is non-refundable. This is due to the high demand for a small period of time.

Links to other sites are occasionally provided on the All Costumes Great and Small site. The content of these sites may not be reflective of the views of All Costumes Great and Small, and the inclusion of a link does not indicate the endorsement of the product or services it promotes. Links are given for the users convenience only. From time to time there may be broken links within the site.

Indemnity By using the All Costumes Great and Small website you indemnify All Costumes Great and Small from any loss that may be suffered as a result of your activities on the site or your breach of the Terms & Conditions set out here.

Termination Your All Costumes Great and Small account may be suspended at any time without notice if you violate any of the Terms & Conditions of the All Costumes Great and Small site.

Spidering, Monitoring and Interfering There is to be no spidering, monitoring or interfering with the All Costumes Great and Small site. Violation of this Term of Use will result in immediate termination of your account and you may be subject to legal action.

Enquiries To request clarification or further information on any of the Terms & Conditions, or to make an inquiry, please contact All Costumes Great and Small via email (allcostumesgs@yahoo.com.au) or phone +61 (02) 9487 3333