Many of us find ourselves confronted with rudeness every day and don't know how to respond. From the intrusive cell-phone user who holds loud conversations in public to the hostile highway driver who cuts one off with a quick swerve of his car, politeness seems to be on a downward spiral, surprising us at every turn. P.M. Forni, the author of Choosing... more...

Professor Forni, founder of The Civility Initiative at Johns Hopkins, is America's civility expert. In his first two books, Choosing Civility and The Civility Solution , he taught readers the rules of civil behavior and ways of responding to rudeness. Now, in The Thinking Life , he looks at the importance of thinking in our lives: how we do it,... more...