Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

Please find a copy of 2 (two) Complaints EBay Inc. and PayPal Inc. I have spent 7 weeks and approximately 70 hours trying to resolve the issues with both companies (owned together) this is a monopoly if I have ever seen one.

1) If youre selling on eBay you can only do it through PayPal, no money orders, no checks, no bank checks, and no wire
transfers. EBay can randomly take money out of your PayPal account without notice and if you dont have enough in your PayPal account PayPal will take it from your personal checking account and forward the money to eBay. This is my case.

2) For no reason in November EBay put a hold on my PayPal funds for 30-40 days (money paid to me for item I sold on EBay)

3) In December I had a $455 I had no notice that the over $1200 in my PayPal account had a hold on it. (keeping in mind this is good money from eBay customers that paid with their own PayPal money)

4) January 14th I get a commendation letter from EBays

5) Please see bank statement ($455) was taken out of my personal checking account by PayPal to pay eBay causing check to bounce in my account. I contacted EBay they told me it was PayPal and I had a hold on my $1200+- balance in my PayPal acct. They could not tell me why, I told them that EBay/PayPal owes me 3 times the amount that I owe them. I told to to stop the transaction they refused (still having $1200) in my eBay/PayPal account. I got a supervisor on the phone at PayPal and he
told me to go to my bank and put a stop on the transaction and pay when incremental funds become available and as long as its paid by the 15th of the following month I would have no problem. That what I did. All went well until I made a $75 payment to eBay and notice that the $75 that was available came out of my account. They also helped themselves to $719 at the exact same time and date. (by the way these fund were on hold and not to be used) My balance after the $75.00 payment
was $97. Please see all the backup documentation. EBay agreed they made a mistake and would put the $719 back into my account. (Please see letter from the EBay agent Maggie sent to me on Jan 23rd 2013. The next day instead of putting the money back in they took it out again (leaving me with a negative balance of over <$650.00>) .

7) I was getting no place fast, I wrote to the BBB after a canned response (see response) eBay the closed my account. I have to lay off the help that I have because of eBay/PayPals arrogant monopoly. This is illegal, Theft, Fraud, extortion, price fixing, Monopoly, and an abuse to customers beyond (seller) belief.

8) I was speaking with an associate (supervisor) that made it clear We dont care about seller, as long as we have buyers someone will always be in line to sell to them

Please take the time to examine the documents,
especially PayPals statement that I will bet the best accounting firm in the country could not make sense of it.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.