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Property Management – hands-off service across Central Europe

Sim Property provides a comprehensive property management service, from small apartments to large buildings, with the latest online reporting, integrated across more than 20 major cities of Central Europe:

All our services follow our principals of keeping things simple and transparent, with no hidden extras.
As our client you should need to do very little apart from read your property management report and collect our regular payments.

We have our own offices & experienced staff on the ground in many locations and hundreds of properties under management across Europe.
Our wealth of experience and “hands-off” system increasingly makes us the first choice for knowledgeable property investors.

Contact us for more about how our full property management service takes the hassle out of managing your property.

How it works

Communication & Reporting

We believe communication is critical and our team is available via a wide range of media and always respond quickly to your needs.

Personal Property Manager – you will be assigned a personal property manager who is responsible for looking after all your needs.

Protection

Sim Property will ensure you property is well maintained and protected from many potential risks.

Tenant selection – the critical step to successfully owning an investment property is to select the right tenant in the first place, and Sim Property puts a huge emphasis on finding you good tenants and checking that they will be stable, pay on time & look after your property.

Rental contracts – our rental contracts are very detailed and designed to protect our landlords interests as much as possible.

Inspections – whether tenanted or vacant, we perform regular inspections to ensure your property is being well looked after. These are documented and cross referenced with previous inspections to ensure everything is in order.

Maintenance – should anything break in your property we deal with all regular and emergency maintenance issues 24/7. Over the years we’ve built up strong teams of contractors able to handle any situation that may arise and to keep your costs to a minimum.

Insurance – we arrange comprehensive property insurance so that your property is protected in case of disaster We also track & pay the necessary payments on your behalf.

Deposits – typically we take above market levels of deposits from tenants, so should the tenant stop paying or damage your property we retain more than the average level of cover for you.

Financial control – we provide complete financial control for all aspects of running your investment property, and make sure you are compliant with all local taxes and laws.

Income optimisation

Let us make your investment work for you.

Tenants – through our market knowledge & expansive network we are able to source the best tenants to keep your rent income high.

High occupancy – we aim to keep void periods low and occupancy high. In many cases our tenants choose to stay for several years with us and when they leave we know about it in advance and arrange a new tenant as soon as possible.

Rent collection – we collect the rent on your behalf and have a very efficient tracking system to ensure tenants pay on time and catch any defaulters quickly.

Payment handling – we handle all your property payments so you don’t have to worry and late payment fines don’t build up or insurances lapse. We also reconcile all the bills to ensure the tenant is paying their fair share.

Exit strategies – when you come to sell or reinvest Sim Property is there to advise you on the best strategies to maximise your investment returns.

Hands-off & No hassle

We’re dedicated to making the experience of owning an investment property as hands-off and hassle free as possible.
Our complete range of services, online software and knowledgeable team deliver an unbeatable experience for our very satisfied clients.

See the table below to see the full list of what is included in our property management service or contact us for more information.

Property Management

What's included?

Rental payments - collect & monitor

Rent collection and active chasing of the tenant for unpaid rent.
Calculation of late payment penalties.
All money is held in a separate client account.

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Rental deposit - hold & arbitrate

Holding the deposit and looking after the landlord's interests to ensure necessary monies are retained due to unpaid rent/bills/maintenance.

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Reporting - detailed accounting statements (online)

Detailed functionality allowing you to see month by month statements of incomes & costs, broken down into each specific type.
Ability to export all payments to excel.

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Reporting - 24/7/365 online access to full property details

The latest advanced online reporting keep you well informed and up to date.

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Client care - personal property manager

Each client is assigned a personal property manager who will be your main point of contact for anything you need with all your properties in a certain country.

All documents related to your property are efficiently stored and categorised in our office.

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Admin - Property post collection, scanning & processing

All post related to the property is collected at our offices, scanned and filed as appropriate.
Clients can also use our Banking Management Service for their bank related post.

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Maintenance - 24/7/365 service for essential maintenance

We handle both regular planned maintenance and emergency maintenance whatever the time of day.

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Maintenance - database of proven contractors

Over the years we've built up a list of reliable contracts we can work with on a wide range of jobs.
Finding reliable, good quality and reasonably priced contractors is very difficult, and once found are worth their weight in gold, saving you many stressful hours.

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Maintenance - property inspections & visits

SIM does regular checks of your property to ensure its been kept in good condition. All checks are documented in detail.

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Maintenance - revisions & checks for technical installations

We ensure all parts of your property are checked in line with local laws.
From gas boilers in apartments, to lifts in whole buildings we maintain and organise a schedule of required checks to ensure your property is kept up to date.

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Tenants - check-in, handover protocol & inventory report

After finding a new tenant it is very important that a detailed handover protocol is done to document the exact condition & contents of the property, and ensure that meter readings are taken.
Without this its very difficult to get the tenant to pay for repairs or unpaid bills when they leave.

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Tenants - 24/7/365 service, primary contact & handle queries

We will handle all communication with your tenant, so you don't have to.
Tenants often have a large range of questions and issues that need to be solved at all times of the day and night.

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Tenants - dispute mediation with Owner

Tenants can have complaints about the property they are living in or require changes to their rental contracts.
Its our job to ensure this is correctly handled and look after the landlords interests.

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Tenants - chase any unpaid rent (email, phone, sms)

It is vital that tenants know clearly in advance what/when they should pay the rent. Should this not happen on time we have all rents tracked through our online system so we know immediately if they are late, we then vigorously chase the tenant to ensure the rent is paid up to date.

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Tenants - issue warning notices for any breach of tenancy

Should the tenant not keep the terms of their contract then we issue warning notices (which if ignored would ultimately lead us to terminate the rental contract and remove the tenant).

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Tenants – check-out, handover & inspection report

Similarly to check-ins its important to have a well documented handover of the property from the tenant.
Any differences from the original condition are noted and accounted for in the tenants final reconciliation of their account.

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Bills - deal with utility companies

We deal with all communication with relevant utility companies connected with the property.

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Bills - transfer of utility bills to tenant or owner if required

When a tenant moves in or out of a property the name on utility bills often needs to be changed. We handle this whole process.

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Bills - track & pay all bills related to the property

We collect, track and pay all bills connected with the property on behalf of the landlord, which saves a huge amount of time for the landlord.
This data is then available in realtime in our online system.
It's important to ensure bills are paid on time to ensure debts do not build up which could lead to late payment penalties and repossession of the property.

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Bills - reconciliations

It is common that some bills stay in the landlords name yet relate to the tenants usage.
We do regular reconciliations of all bills to ensure the tenant pays the correct amount according to their usage.

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Bills - payment of contractor invoices from rent/reserve fund

Not only do we pay utility bills on behalf of the landlord but also all other suppliers such as maintenance contractors.

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Bills - track & pay any property & other local taxes

We track and pay, on behalf of the landlord, local taxes required due to property ownership, such as property tax.

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Tenancy renewal - advice & rent review

When the tenants contract nears the end we advise the landlord about the current state of the rental market, the tenant behaviour and best steps to proceed in order to renew the rental contract.

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Tenancy renewal - extension documents & negotiation (Reletting)

We negotiate the rent for the next rental period with the tenant, then prepare necessary amendments to the rental contract. Reletting fees apply.

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Tenancy renewal - inspection

When the tenancy renewal is arranged by SIM we also do an inspection (before the rental contract amendment is signed) to ensure the tenant is keeping the property in satisfactory condition.

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Insurance - arrange property & contents insurance

We can arrange necessary insurance for your property to cover you in case of disaster (note it is often a condition of your mortgage bank to have valid property insurance). When then track these payments to ensure they are paid on a regular basis.

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Insurance - deal with claims

Should it be necessary to handle make an insurance claim we will handle this for you, including providing all necessary documentation to the insurance company and chasing them to ensure they pay out the correct amount.

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Energy performance certificates

We can arrange for an energy performance certificate for your property. Sometimes this is required by law in certain cases depending on the country.

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Dealing with local authorities

It can often be necessary to deal with the local authority in the area your property is located in. We become the main point of contact for the local authority and deal with any issues that may arise.

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Vote on the owners committee for the building

For apartments in buildings with shared ownership, we will vote on the landlords behalf about necessary issues when committee meetings take place.

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Client Testimonials

We have worked with Simon Tweddle for a number of years. His help and advice as we built up our property portfolio throughout Central and Eastern Europe was invaluable.
His company now manages our property portfolio in the Czech Republic and Poland.
His service has always been good, honest, efficient and professional. You should have no concerns in using his services.

Lionel Stock - CZ & PL

I’m UK based and SIM Property are the third property management company I have used to manage my investments in Poland. The service I have received from SIM has been absolutely first class and massively better that the other two companies both of whom are big names in the industry.
Being unable to speak Polish, it is important to me to have local contacts who have excellent English skills. Anna Grybel-Kloc is my main contact and both her written and verbal English is almost faultless and other Polish colleagues I have spoken with have excellent verbal English skills as well. They are all much better than my contacts at the other property management companies I used and my Polish bank also.
Both Simon Tweddle and Anna Grybel-Kloc SIM have been very helpful over the past three years and have always respond quickly to emails and on more than one occasion have done more than they are obliged to do under the terms of the contract.
Furthermore, they nice people as well!
I would certainly recommend SIM Property and would give them a 10/10 rating.

David Bradshaw - Warsaw, PL

I would have absolutely no hesitation whatsoever in recommending SIM.
They have done everything for us- found tenants, taken care of viewings, problems with tenants loosing keys etc, paying service charges, setting up electricity direct debits, completion of tax returns, and taken care of the sale of our Prague property, along with its many associated complications.
They kept us fully informed, always replied to emails promptly and were essential to us keeping our sanity in the whole process! Definitely choose SIM!