Dual User Not Working

ActivPanel Stands device

I have a problem with the program activinspire professinal 2.8

Problem:

Dual User

When you press the duo show the user a message

I updated to the newest version of active inspire for my classroom, which has the classflow option, but I can no longer use my dual user function. When I attempt to use the dual user function it states: Dual User requires an update available for Promethean Activboards only.

Answers

The Dual User option is for ActivBoard 300/500 or ActivBoard 2nd generation with the ActivArena upgrade.The ActivPanel isn't a Dual User product.Dual User on ActivInspire requires a teacher and a student pen to work (which differentiates between users) which are only available on the 300/500 and ActivArena upgrade kit..

The ActivBoard Touch doesn't allow for Dual user as this can't establish between each users touch input, this is what the ActivArena pens allowed for as these worked on different technologies that could identify a student and teacher pen.