Farm & City SupplyShipping and Return Policy

Now thru December 30, 2019, Farm & City Supply is offering FREE SHIPPING on all orders to the Continental US (unless additional per product charge by vendor has been add for large/bulky/heavy items. Any adjustment will show in cart and checkout)

Shipping and Return Policy

Standard Shipping

Address

Order By

Arrive

Continental US

Any time

3-5 business days

Description

Farm & City Supply is a leading e-Commerce company in Iowa offering solutions worldwide. Locally owned and founded in Iowa, we offer an extensive selection of hardware products, auto/tractor parts, and home products across all styles and price points. With an unparalleled selection of over one million products from thousands of suppliers, and over 150,000 manufacturer-direct products, we help people find the perfect product at the right price. We believe in challenging traditional standards by providing the Most in terms of customer, distributor, and worldly expectations. We believe in establishing relationships in every facet of the distribution process by listening to our customers, communicating with manufacturers, and closely monitoring our delivery services.

Customer Service:

Reviews

"I OREDERED A PRODUCT WHICH WAS PRICED 15-20$ MORE THAN ON OTHER SITES, BUT I PLACED MY OREDER WITH THIS COMPANY DUE TO THE QUICKLY EXPECTED DELIVERY. IT HAS BEEN EXACTLY ONE WEEK FROM WHEN I PLACED MY OREDER AND STILL HAVE NOT RECIEVED ANYTHING. THE SHIPPING STATUS DOES NOT GIVE INFORMATION AS TO WHICH DELIVERY SERVICE IS BEING USED AND THE TRACKING NUMBER LED NO WHERE. VERY DISSAPOINTED AS THIS WAS MY FIRST PURCHASE USING THIS WEBSITE AND WILL NOT BE USING IT AGAIN."

- by JoshuaC

on October 25, 2016

"Great customer service!"

- by JeanB

on August 11, 2015

Store Conditions

* Deals apply to online purchases only and may not apply to all purchases. Coupons and/or promotional codes found outside of SHOP.COM, either from the retailer or from a third party, may not be eligible for cashback on SHOP.COM.

Tax Info

Farm & City Supply Shipping and Return Policy

Detailed Shipping Tables

Standard

Destination = Basic Delivery time and rates

Standard Shipping

Shipping Time = Orders should arrive in 3-5 business days.

Order Total

Rate

$0.00 and up

$0.00

1. No product may be returned to Farm & City Supply without first obtaining a returned material authorization (RMA) number from the customer service department by contacting us. 2. All returned goods are subject to Farm & City Supply inspection. 3. Farm & City Supply will not hold responsibility for any goods returned without proper authorization. 4. Goods received without proper authorization will be refused. Returned goods that are not defective are subject to a 20% restocking charge.

5. All returns must be shipped freight prepaid to Farm & City Supply unless otherwise specified and documented by customer service. 6. If upon inspection item(s) is not deemed defective, the customer will incur the freight cost. Emailing customer service photos of the suspected defect can frequently prevent or reduce costs associated with product returns. This process will be enhanced whenever possible. It is our intent to be as fair as possible in these situations. 7. Any and all returned goods that are not in new saleable condition at the time of receipt by Farm & City Supply will be subject to a refurbishing charge of up to 100% of the product cost. 8. Special care should be taken when repackaging product for return. 9. Delivered goods that are received by the customer in less than perfect condition must be signed for as ''damaged''. Farm & City Supply is not responsible for rejection of freight claims due to damage if the shipment has not been signed for as such. It is strongly suggested that the customer thoroughly inspects the shipment for damages and signs for as ''damaged'' if that is the case.

Shop. Save. Earn.

*$25 min purchase necessary. Valid First Time Customers Only. You will automatically be enrolled in the Cashback program and agree to our promotional Terms & Conditions and SHOP.COM Terms of Use. View our Privacy Policy.