Call Centre Courses

Call Centre

We offer classroom-based as well as Online Call Centre training courses to people either already working in call centres or people currently looking for call centre jobs.Whether you're new to call centres or have lots of experience and are looking for training in customer service, sales or team management jobs, our call centre training courses offer something for everyone.We have mentioned a list of courses below that we are currently offering.

Call Centre Team Management

Effective Questioning Techniques

Emotionally Intelligent Advisor

Customer Call Sales Strategy Steps

Customer Satisfaction

Handling Difficult Customers

Objection Handling

Call Closing

Follow-up Calls

Building Rapport

Call Records Management

Team Coaching

Managing Performance

Leadership Skills

Additionally for those looking for a Call Centre Course we also provide a list of computer based training courses to help you learn from the comfort of your homes or wherever convenient to you.