Adding team members 👩🏽‍💻👨🏻‍💻

There are two main roles you can assign to a team member when you add them to your Livestorm account: host and moderator.

Hosts

Hosts have full dashboard access. They can create webinars and edit them. They can send out webinar invitations. Most importantly, they can start, moderate and end webinars if they're assigned in the webinar settings.

Moderators

Moderators can access the Livestorm dashboard- just like hosts. They can display and export all webinar data.

If you assign them to a webinar, they'll be able to access the webinar room and moderate your webinar.

Moderators can't create, edit, start or end webinars. They can't access the webinar settings and send out webinar invitations.

How does the pricing work?

Our pricing is per host. We will charge each extra host the Webinar Premium plan. You can check out our pricing page for more information. You can add moderators to your team free of charge 💸

We believe this update will help you take even better advantage of Livestorm, and will give you more freedom to manage webinars.

As always feel free to shoot us an email at hello@livestorm.co or chat with us if you have any questions!

Happy webinars,

The Livestorm team

Add team members 👨‍👩‍👧‍👦

Feature

Hi everyone,

We come bearing some big news. You can now add team members to your account 🎉

Team members 👨‍👩‍👧‍👦

For now, added team members have a "moderator" role by default. They can access the Livestorm dashboard- just like you. They can display and export all webinar data as well as manage registrations and delete registrants.

However, they won't be able to create, edit, start or end webinars with the "moderator" role. Also, they won't be able to access the settings and email invite sections of your webinar. This is something we'll enable with our upcoming "host" role.

Once a team member is added to your account, you can then assign them to your webinars as contributors (in your webinar settings). If you assign them to a webinar, they'll be able to access the webinar room and moderate your webinar.

Similar to you (the account owner), they will access the webinar room right from their Livestorm dashboard, we won't send them any confirmation emails or reminders with an access link.

Guest speakers 😎

If you want to add a contributor, but not give them dashboard access, you can add them as Guest speakers. This typically applies in cases you'd like to invite people outside of your company to speak at your webinar.

They'll be able to join the webinar room before it starts through their personal link they'll receive by email. They will also be able to moderate the webinar: delete questions, publish polls, invite people on stage,...

What's coming next? 🔮

You'll be able to add team members and assign them the host role. They'll be able to create, edit, start, end webinars just like you (the account owner). The pricing will be per host.

You'll be able to decide if you want your team members to access the Billing menu or not.

Anything else? 🤔

All your webinar host profiles will be unified from now on. We will fetch the host info found in your profile. Your profile will apply to all your past and upcoming webinars as the host.

This was a necessary step we had to take to release team-wide accounts.

Also, all your past contributors have been converted to "Guest speakers". You can switch them to team members by adding them in your account settings under Team members.

Bear in mind that, this is the first version of team-wide accounts. We will release the fully developed version in the upcoming weeks. This is priority #1 on our list, and we're in it 100% to get it out asap.

Hope you'll find this update useful! Feel free to reach out to us for any questions 😄

Stage Layout Improvements 👩🏽‍💻👨🏻‍💻

Feature

We've opted for a more modern and efficient design for the stage layout. The new layout will enable you to:

Minimize your shared media (PDF and MP4) as you prefer. Now, it's totally up to you how you'd like to manage your stage layout! Minimize, maximize, split your streams in 2 (3, or 4...), one thing that is certain is that you'll have more control 💯

Have an improved stage grid to display your streams. This means no more lost space in between your streams, it's all optimized to fit the webinar room.

Have better visibility of your streams and more visual impact on your attendees during your sessions. We're all for more engaging and captivating sessions!

What else? 👀

If you choose not to share your webcam, your avatar will be displayed instead. You won't see a black box when you disable your webcam anymore. Instead, you will see your avatar showing up with a faded background.

But that's not all, we've also redesigned the stream controls for easier webinar management:

What do you think of this update? Just ping us in the chat and let us know! As always, we look forward to your feedback 😍

Happy webinars,

The Livestorm team 👋

New feature: Send a call to action 🎁

Feature

This is the last update of the year as we get ready to say goodbye to 2018 🕺🏽

Room actions and CTA ⚡️

The "Share a media" button within the webinar room is now located under the “Actions” button. We’ve moved it there to welcome a cool new feature: the ability to send a call to action (CTA) to your attendees.

For now, it's not possible to save your call to action as a draft. So every CTA you create will be sent to your attendees in real time. Saving them as drafts is something we will introduce next year, along with CTA analytics.

Adding a CTA is a great way to push a promotion, share a survey, or simply redirect attendees to a custom page 💯

Room access changes for Chrome 💻

If you’re on Chrome 71 or higher, you’ll now notice a layer over the webinar room page with a “Click to access” link. We had to add this layer because of Chrome’s new autoplay policy. We’ll definitely look into a better solution for the future though!

Merry Christmas and a Happy New Year 2019! 💫

The Livestorm team

Holiday update: Registration improvements 🎄

Feature

The holiday season is just around the corner, and we're excited to announce our latest improvements 👋

Here's what's new in Livestorm:

Allow only work emails to register for your events 💼

From now on, you can choose to accept only work emails for your registrations.

Activating this option is pretty easy. All you have to do is go to your Webinar settings > Registration > Advanced settings. You'll see the option to accept work emails by checking the box below:

This way, Livestorm will not complete any registration that includes a personal email domain such as Gmail, Yahoo, Outlook, etc.

Better detection of disposable and undeliverable emails 🔎

We will no longer accept registration for any disposable or undeliverable email address. So if someone makes a typo in their email, they won’t be able to register. We've opted for this improvement to ensure better email delivery.

We hope you'll find these updates useful! Feel free to reach out to us if you have any questions or feedback.

Happy holidays!

The Livestorm team 🎅🏼

Native webhooks integration & Video iframe as replay

Feature

Hi everyone 👋

We have two brand new additions to Livestorm. We built a native webhooks integration and enabled the iframe mode for webinar replay. Here are the details:

Native webhooks integration

A webhook is a URL to which you can send your data. It's a great way to capture any kind of data and send it to any destination you like. This will help our users who've asked for an API in the past ✌️

We provide 4 triggers to send your data as JSON:

Webinar is published

New registrant

Webinar starts

Webinar ends (contains all registrants' data)

Unlike our other native integrations, the webhooks integration will apply to all of your webinars. You can filter and choose which kind of data you'd like to keep in your own system once you receive the data from our end.

Use an iframe from another video platform as replay

You can now fetch a recording that is hosted on another platform, and embed it inside the webinar room as your replay (or on-demand) 🎉

The iframe can be an embed widget from YouTube, Wistia, Twitch, or another platform.

For example, if you'd like to benefit from some advanced video analytics provided by another video platform, this feature is made for you 😉

The steps are easy, all you have to do is go to your webinar settings, click "Recording & on-demand" and choose " Video iframe". Then you can just paste your iframe code to "Replay video source" and you're done. You'll find your video iframe embedded inside the webinar room 👌

You can find more information in our documentation, we cover various scenarios: Webinar replay

We hope you like these updates. Feel free reach out to us via the in-app chat, and let us know what you think! We look forward to your feedback!

Happy webinars 🚀

The Livestorm team

New feature: Live answer ✅

Feature

We've added a new feature to the Questions tab inside the webinar room. In addition to sending written replies, you can now start live answers to address your participants' questions!

The steps are pretty easy. When you're on stage, just click "Start live answer" button found below any question under the Questions tab.

When you start a live answer, each attendee in the webinar room will get a pop-up containing the question you're answering to.

You and your attendees can also minimize or drag / move the popup. This way it won't get ahead of your presentation 😉

You can end your live answer by clicking on "I'm done answering". This will also generate an automatic written reply stating that you've answered live.

You can always go back and edit that answer as you prefer. For example, this would be useful if you'd like to add any links that you've mentioned during your live answer 👍

We hope you like this update! Also, feel free to check out our documentation to learn more about the webinar room sidebar.

Happy Q&As!

The Livestorm team

Upload custom video for webinar replay

Feature

We're starting off the week with a brand new addition to our replay feature 🎥

As of today, you can upload a custom video for your webinar's replay 🎉 This will help in cases where you'd like to:

Upload an MP4 file as your webinar replay (from scratch)

Replace our default live event recording with your own video

All you need to do is click "Uploaded video" under "Replay video source" and choose the file from your computer.

You can check out our documentation to learn more about webinar replays. We hope you'll find this feature useful!

Happy webinars 🍀

The Livestorm team

Widget improvements & better tracking system 📈

Improvements

Hi everyone 👋

As you know, you can track any visits and conversions on our registration and company pages. However, until today, tracking wasn't possible for embedded widgets, due to some structural limitations. Fortunately, that's no longer the case!

The number of visits on your registration widget will be also tracked on your webinar dashboard.

Any custom code you've added will be applied to the registration and company widgets. This will help if you'd like to track conversions by using pixels 👉 How to track conversions on Livestorm?

Registration events coming from the widgets will be also sent to Google Analytics thanks to our native integration. This means that you'll be able to display and track registration events and visits straight from your Google Analytics dashboard 👉 Integrating Google Analytics with Livestorm