Terms and Conditions

The placement and purchase of an order with Elite JDM® constitute the acknowledgment and acceptance of all terms and conditions listed below. Elite JDM® reserves the right to make changes to its website and terms and conditions at any time.

PRICES

All prices listed in our website, advertisement and/or catalog do not include shipping & handling charges. All prices and descriptions are subject to change without notice. Upon the placement of your order the total cost will be provided including shipping and handling charges. Prices do not include any additional taxes or duty that may apply on entry to your country, city or state.

TYPOGRAPHICAL ERRORS

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from the supplier or manufacturer, Elite JDM® shall have the right to refuse or cancel any order placed for product listed at the incorrect price.

WARNING

All parts sold by Elite JDM®, except for street legal/DOT approved parts, are racing parts for off road use only. Federal and many State laws prohibit the removal, modification, or rendering inoperable of any device or element of design affecting the vehicle emission or safety in a vehicle used on public highways. Violation of such laws may subject the owner or user to a fine or penalty. Installation of this part may void the warranty coverage, if any, on your vehicle. Elite JDM® shall not be liable for any special, direct, indirect, incidental or consequential damages that might be claimed as a result of the failure of any part, including claims for delay, loss of profits, or labor.

Elite JDM® shall not be liable for any damage or injury to persons or property resulting from improper installation or misuse of any part. Elite JDM® will not cover any loss in profit or labor due to errors in shipping, mispackaging, and/or extended delays for backorder items. Elite JDM® shall not be held accountable for any misconception or disappointment associated with any product.

CANCELLATIONS

Any order which is canceled with Elite JDM® once the order is in processing, pre shipping or completed will be subject to a 30% (Thirty percent) re-stocking fee only if the order has been prolonged after 21 working days. Please ensure your order is correct after it has been confirmed and before transferring your payment. Credit with Elite JDM® is vailid for 3 months.

PAYMENT

Elite JDM® accepts VISA & MasterCard, E checks payable through Pay Pal, Money Order or Certified Bank Bank Checks. PERSONAL CHECKS ARE NOT ACCEPTED. More information is provided during the order placement process. There is a convenience charge of 3.5% added to all orders paid for with Credit Card or Paypal. Bank transfers are also accepted; A transfer service fee of $40.00 will apply. All E checks can only be paid through Pay Pal and are subject to a minimum of 4 to 9 business day waiting period to clear with our bank.

Orders will not be processed or shipped until this waiting period is over. Credit card fraud will not be tolerated. All orders paid by credit card must be shipped to the cardholders billing address or verified alternate shipping address. Orders will NOT be shipped if the address provided does not match the records of the credit cardholders bank.

All Orders places with Elite JDM, either by Phone, Fax, or Online constitutes the acknowledgement and acceptance of all Terms and Conditions listed on EliteJDM.com.

SHIPPING

Our standard delivery terms are 7 - 10 business days, however a more accurate shipment estimate is provided on the site after your order is placed. This shipment estimate is then maintained during the life of the order should there be any further updates.

INTERNATIONAL ORDERS

All foreign orders are final, no returns will be accepted; therefore it is the buyers responsibility to order the correct part. Elite JDM® does not guarantee proper fitment for buyers foreign vehicles as all parts sold by Elite JDM® are made for the Japanese domestic market.

REJECTION OF GOODS

As soon as the goods are delivered to Buyer, They shall inspect them. Notice sent via email must be given within One (1) days after receipt of goods of any defect or omissions. Failure to give notice within one (1) days after receipt shall constitute an irrevocable acceptance of the goods.

CLAIMS

Elite JDM® will exchange and pay all shipping expenses to the value of the freight sent from Elite JDM® to the customers address ONLY if the part number received does not match the order placed within 1 day of confirmed delivery. Claims due to the incorrect selection of products will not be accepted.

RETURNS

All items returned items are subject to a 30% (Thirty percent) restocking fee. Returns or refunds are not accepted on ignition systems, computers, electrical units, Mass Air Flow Sensors, bulbs, lighting accessories, software, special orders and custom orders or items that have already been installed. Any products that are electrical or require power are not returnable under any circumstances. All other returns or exchanges are accepted within 3 days after date of invoice. It is the customers responsibility to contact Elite JDM® within this time period to be eligible for a return.

A return must be clearly marked on return packages, otherwise package will be refused. All returns must be unused, in the same condition as sold to buyer and in its original packaging. Returned parts with missing packaging, instructions, or parts will be subject to an additional restocking fee. The returned item(s) must be accompanied with a copy of the original invoice.

No returns or exchanges will be allowed if the item shows signs of having been installed, scratched, damaged or modified. Wheels which have been mounted, are not returnable. If Elite JDM® does not accept a returned item as being defective and/or returnable for any reason, the buyer must accept any incurred cost. It is the responsibility of the customer to verify the correct part before ordering and installing a particular part.

REFUNDS

A refund, exchange or core return will not be made until all items are returned to Elite JDM®. Shipping and handling charges are non-refundable. Orders placed by credit card will be refunded to the same credit card account only. All other non-credit card orders will be refunded by either company check or store credit. Refused shipments sent back to Elite JDM® do not constitute a refund or credit. Elite JDM® reserve the right to charge the customer shipping & handling costs for the refused shipment and a 30% restocking fee.

WARRANTY

All products sold by Elite JDM® are only subject to the manufacturers warranty. Manufacturer warranty will not be honored if the customers mishandling, abuse or faulty installation causes the defect. If a product is deemed faulty, The purchaser will pay for all shipping costs. Elite JDM® will only accept a warranty return if the purchaser supplies a receipt of installment from a licensed automotive engineer. Parts installed by a non licensed automotive engineer will render the warranty claim as void. There is NO WARRANTY on any USED Items sold by Elite JDM® unless otherwise stated

CONDITION OF USED PARTS

Used parts are sold as is, where is. Common sense will tell you: NOTHING USED IS EVER PERFECT. If you are expecting perfect parts, Buy them Brand new. Conditions on used parts will vary. Used parts are expected to have scratches or dings. USED body parts will have to be retouched and repainted. Rare JDM parts that are out of production are hard enough to find in large quantities we offer. They cannot be perfect.

We cannot guarantee color or condition. Although color preferences are allowed, Elite JDM reserves the right to send out colored parts in any color if the prefered color is not available.

We will not accept returns because buyer doesnt like condition of parts. If you have any questions, please address them before hand and ask for pics of the parts you have purchased prior to them being sent.

DAMAGED SHIPMENTS

Inspect your parcel carefully before signing for package. Note any irregularities or damage on the freight receipt. If the package is in good condition, open it immediately and check for hidden damages.
If you should receive parts damaged by the Shipping Carrier, you must call Elite JDM at (215) 725-0490 within 24 hours or claim can not be filed. KEEP ALL original packaging, including packing materials and original shipping carton. DO NOT return damaged items without prior approval. Elite JDM will call FedEx to report the claim. FedEx will issue a Damaged Call Tag and have the package returned to EliteJDM. At that time, a refund will be issued.

SPECIAL ORDERS

Any items that are not in stock in our location are considered special order parts. All special ordered parts require a non-refundable deposit. The deposit amount varies from 20% - 100% of the cost, based on the product/line and/or value of the product. Special order parts must be paid in full and shipped or picked up within 21 days of arrival.