Monthly Archives: April 2014

Talking with kittykat on IRC, made me realize that there might be a need to give the GNOME Documentation more exposure than it currently has. From what I have read on the internet, there haven’t been any comment or feedback on the documentation and I think that is a shame.

Good old Windows 98. Every time I opened Windows Help, I sure never did find what I was looking for. It has essentially lowered my expectations for getting offline help at all (whether this is true for anyone else is beyond my knowledge though). Which is quite problematic, because just look at that GNOME Help. It’s a true beauty and we have a whole docs team working hard on it.

How can we help it?

I see two things that can be done here. First of all, I think it is important that the apps which the documentation team writes documentation for, need to show their gratitude once in a while. When a user is praising an app he is praising the whole experience, including the work that GNOME Design has done and what the Docs team has done and any libraries that may lay ground for the apps existence. Saying thanks can be easy to forget, but hopefully we can help each other remember.

Now, the second way we can improve the visibility of our documentation I think, could be through communication performed by GNOME Engagement. It could be an article published on the GNOME frontpage and spread through social media, centering on Help as a tool for users to discover how to use GNOME. More ambitiously, it could be a minute-long video with a visualising the role of Help as a component in the gnomiverse, and how you can use it as a tool to get started with a new app. Again, the video should be promoted through social media to ensure that it reaches some users.

Sounds like I should go back to the drawing table now and look into opportunities for this. Feedback and comments are welcome!

As promised in my previous blog entry, I have gone through all the 393 comments on the Youtube video. I furthermore decided to point my curiosity towards, Phoronix, Reddit, Twitter, Facebook, Google Plus and various articles I could find using a “GNOME 3.12 review” search. Below is a summary what I found:

GNOME General

Jack Gandy:
I just started using this release yesterday, and wow- what a difference! Thanks a ton for this release- I’ve never been more happy to use GNOME for work and play.

Marco Trevisan:
Congrats to the GNOME guys for the 3.12 release… Multiple visions in FLOSS can only bring more freedom to the users!

Ingo Gerth:
I am thoroughly impressed. There is some real innovation.

Swapnil Bhartiya, muktware.com:
In a nutshell, I think Gnome teams have done an incredible job with 3.12 and created a desktop which is extremely simple, extremely secure and privacy respecting

Mark LaDoux:
I’m not a huge fan of Gnome, but I do believe that Gnome is important for the linux desktop community because they keep pushing the boundaries, even if I don’t always agree with the direction they push them in.

monraaf:
I like that they are not afraid to experiment and how they don’t limit themselves to boundaries of the past. They have a clear vision of simple, unified and refined interface and they are really passionate about every detail.

Jack Gandy:
Aside from the huge revamps such as Videos (which I’ve been eagerly awaiting since the first mockup), all of the core applications feel more complete and accomodating.

The Release Video

Matthew Cherrey:
Beautiful video! I can’t wait to get it!

Jeremiah Foster:
This is the kind of video that GNU/Linux needs to make all the time. So great to see the GNOME folks do professional promotion for their great software. Great stuff!

Thomas Pfeiffer:
That’s a very professionally done release video! I want that for our releases, too!

Valentin Anastase:
Really pawnage video overall!

Jiří Eischmann:
I’m amazed how professionally GNOME 3.12 has been announced. This video and the release notes look really professional.

Jannis Haase:
The video demonstration is pretty nice and the narrator did a good job, so props for that.

Duke Togo:
I can’t understand how and why there is so much talent at Gnome. This release is amazing.

Travis Reitter:
Great way to show off the changes. I hope this becomes a new release tradition!

Clément
@gnome super nice video you have there!

GNOME Design Team

Jack Gandy:
“the new tabs provide much clearer feedback, waste less space, and certainly feel more clean and ‘professional’.”

Nuno Bica:
GNOME has a new version ready. Kind of like the top bar redesign for most applications. Can’t wait to try it.

Lilian:
Although I am a KDE user since Gnome 3.0, I like a lot the design focus of the current Gnome, there are a lot of things to love about it.

xybersurfer:
i love the minimalist ideas. it’s looks so clean :D

“journalctl”:
The new tabs look so much better

“RSoreil”:
I’m mostly just very pleased with bringing back my wired connection. [..]Popovers look like something really nice and the general improvements seem like a joy as well.

Web/Ephiphany

Jack Gandy:
If I’m being honest, Web is the shining star of this release, if only because it’s the most used application (or at least, it is now that it’s caught up with Firefox and Chrome). A few tweaks here and there and it will be the perfect realization of a GNOME 3 web experience.

GNOME Shell

Matt Currie:
Finally can have folders! I’ve been waiting for this for a long time!

Scott Gilbertson, theregister.co.uk:
One place that GNOME 3.12 hands down beats every other desktop I’ve tried is support for high-resolution screens.

GNOME Software

Luke Sokolov:
Wooo! +GNOME 3.12 is shaping up to be one of the BEST gnome releases I’ve seen! Definitely being more torn between #pantheon and #gnomeshell :/ which is a good thing :D [..] I am sure the +elementary devs integrate most of these improvements well into eOS! I’d love to see the Maps and Gnome Software Center apps available in Isis :3

Swapnil Bhartiya, muktware.com:
Software is an app that I kind of love in Gnome. I wish there was something similar for KDE’s Plasma Desktop. When compared with Ubuntu’s Software Center it’s extremely polished and responsive. [..] GNOME’s Software is extremely polished and works like charm – so I must give credit to Gnome for doing a great job in this department.

Gedit

Logan VanCuren:
Gedit looks seeeeexy!

Otto Robba:
That Gedit… so freaking sexy.

Clément Guérin:
nice improvement!

Jason Raveling:
I love gedit, but I am really looking forward to this!

During Libre Graphics Meeting I had a conversation with Richard Hughes, which at some point touched the topic of feedback. I don’t quite know if this applies to all developers, but to some, it appears that the feedback you receive as developer is not so varied as could be. Mostly, users who take straight contact to the developer either has a serious complaint or a bug in the software to talk about. Similarly, much of the mail on the mailing lists and on the bug tracker is about crash reports, bugs and general problems in the software.

But there is positive feedback out there. In many cases the thank you‘s and I love App X is left by users in vast amounts on social media. Mostly because these places are social where it is more accepted that you simply say whatever you want to say. This very well explains why the GNOME 3.12 release video currently has over 350 comments. Every time a new comment arrives, I receive an e-mail and I read every one of them. However this feedback only reaches the engagement team and or maybe only me. This definitely is a problem as that means a lot of contributors are missing out on all the positive words being said out there about their hard work.

How do we fix this?

In an ideal world, I think that it should be GNOME engagement‘s responsbility that feedback reaches its person who was meant to hear it. Short-term I will take responsibility for making sure that the comments received on the 3.12 video is distributed among the modules. This I will do either by quoting the comments and organize them, or by summarizing the feedback received per application.

For the future, a similar effort could be done in other aspects of communication that GNOME performs, be it on the comments section of the status updates on Facebook, replies to GNOME tweets – basically any platform where users is given the opportunity to reply to your post.
Thanks to everyone who remember to give feedback, whether you are a developer using a library to make your app awesome, or a user using an app to make your life awesome. I think it helps keeping the spirit up and helps thrive the community.

LGM this year can best be described for me as a spontaneous trip that ended up very worthwhile. It was my first and probably not my last, with talks ranging from Blender Animation to Scribus Desktop Publishing.

What made it even better was all the familiar nicknames that I now can put a face on. I had a lot of great conversations with Allan Day, Jakub Steiner, Tobias Mueller, Mathieu Duponchelle, Thibault Saunier and the list goes on.

Prior to the conference, I had set up some goals for myself:

Create usable template animations based on the GNOME 3.12 release video, to be used in future relase videos.

Help users communicate with the developers to ensure mutual understanding and perceivance of user experience problems.

In the blog posts to come I will try to go through each of these goals to explain my intentions in further depth. In conclusion I had a great time at LGM. If you could not attend LGM, hopefully we’ll meet at GUADEC this summer instead.

Lastly, thanks to Tobias Mueller for splitting the costs of the accomodation. The Space Hotel sure was an interesting place to stay in Leipzig.

Hello there. I am Bastian Ilso Hougaard, going by the nickname “bastianilso” on GimpNet IRC. It is also the name of a student from Denmark, studying for a Medialogy bachelor at Aalborg University. Don’t worry, this is not a common education, so I probably wouldn’t expect anyone to know what that is right away. Medialogy is about designing from both sides of the screen whether it be designing the interaction, sound, graphics or even the physical aspects. After the bachelor I intend to specialize in just one of these areas – which one, is yet to be decided, though. I have a portfolio! So throw http://portfolio.rvzt.net into your destination field if you want to see something concrete I have created.

This blog is not about that side of me, though. I will mainly use it to blabber about my contributions to the GNOME project. And I will let you, dear reader, be my assistant on these GNOME adventures of epic proportions. With a splash of free software and technology topics in between, of course.

So GNOME?

At the moment I am most active in GNOMEs engagement team. I participate in meetings and discussions and I contribute with things like release videos and marketing materials. I intend to poke around with the GNOME Design team as well. I also attend Free Software conferences from time to time. So if you see this face, then don’t be afraid to greet!