Terms & Conditions

The following terms and conditions apply to all website development / design services provided by Aiden Canepe to the Client.

1. Acceptance:
It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote, then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.

Please read these terms and conditions carefully. Any purchase or use of my services implies that you have read and accepted the terms and conditions.

2. Charges:
Charges for services to be provided by Aiden Canepe are defined in the project quotation that the Client receives via e-mail. Quotations are valid for a period of 30 days. Aiden Canepe reserves the right to alter or decline to provide a quotation after expiry of the 30 days.

Unless agreed otherwise with the Client, all website design services require payment prior to uploading the completed site to the server or release of materials.

Payment for services is due by cheque or bank transfer. Cheques should be made payable to Aiden Canepe and sent to 300 Silbury Boulevard, Milton Keynes, MK9 2AZ. Bank details will be included on all invoices.

3. Client Review:
Aiden Canepe will provide the Client with an opportunity to review the appearance and content of the website during the design phase and once the overall website development is completed. At the completion of the project, such materials will be deemed to be accepted and approved unless the Client notifies Aiden Canepe otherwise within ten (10) days of the date the materials are made available to the Client.

4. Turnaround Time and Content Control:
Aiden Canepe will install and publicly post or supply the Client's website by the date specified in the project proposal, or at date agreed with Client upon Aiden Canepe receiving initial payment, unless a delay is specifically requested by the Client and agreed by Aiden Canepe.

In return, the Client agrees to delegate a single individual as a primary contact to aid Aiden Canepe with progressing the commission in a satisfactory and expedient manner.

During the project, Aiden Canepe will require the Client to provide website content; text, images, movies and sound files.

5. Failure to provide required website content:
Aiden Canepe is a freelance certified web developer, to remain efficient I must ensure that work I have programmed is carried out at the scheduled time. On occasions I may have to reject offers for other work and enquiries to ensure that your work is completed at the time arranged.

This is why I ask that you provide all the required information in advance. On any occasion where progress cannot be made with your website because I have not been given the required information in the agreed time frame, and I am delayed as result, I reserve the right to impose a surcharge of up to 25%. If your project involves Search Engine Optimisation I need the text content for your site in advance so that the SEO can be planned and completed efficiently.

If you agree to provide me with the required information and subsequently fail to do within one week of project commencement, we reserve the right to close the project and 20% of the balance remaining becomes payable immediately. Simply put, all the above condition says is do not give me the go ahead to start until you are ready to do so.

NOTE: Text content should be delivered as a Microsoft Word, email (or similar) document with the pages in the supplied document representing the content of the relevant pages on your website. These pages should have the same titles as the agreed website pages. Contact me if you need clarification on this.

6. Payment:
Invoices will be provided by Aiden Canepe upon completion but before publishing the live website. Invoices are normally sent via email; however, the Client may choose to receive hard copy invoices. Invoices are due on the date stated. Accounts that remain unpaid thirty (30) days after the date of the invoice will be assessed a service charge in the amount of the higher of one and one-half percent (1.5%) or £30 per month of the total amount due.

7. Additional Expenses:
Client agrees to reimburse Aiden Canepe for any additional expenses necessary for the completion of the work. Examples would be purchase of special fonts, stock photography, domain names, website hosting etc. unless otherwise stated by Aiden Canepe.

8. Web Browsers:
Aiden Canepe makes every effort to ensure websites are designed to be viewed by the majority of visitors. Websites are designed to work with the most popular current browsers (e.g. Firefox, Internet Explorer 8 & 9, Google Chrome, etc.). Client agrees that Aiden Canepe cannot guarantee correct functionality with all browser software across different operating systems.

Aiden Canepe cannot accept responsibility for web pages which do not display acceptably in new versions of browsers released after the website have been designed and handed over to the Client. As such, Aiden Canepe reserves the right to quote for any work involved in changing the website design or website code for it to work with updated browser software. This is charged at a fixed rate of £10 per hour.

9. Default:
Accounts unpaid thirty (30) days after the date of invoice will be considered in default. If the Client in default maintains any information or files on Aiden Canepe’s Web space, Aiden Canepe will, at his discretion, remove all such material from its web space. Aiden Canepe is not responsible for any loss of data incurred due to the removal of the service. Removal of such material does not relieve the Client of the obligation to pay any outstanding charges assessed to the Client's account. Cheques returned for insufficient funds will be assessed a return charge of £25 and the Client's account will immediately be considered to be in default until full payment is received. Clients with accounts in default agree to pay Aiden Canepe reasonable expenses, including legal fees and costs for collection by third-party agencies, incurred by Aiden Canepe in enforcing these Terms and Conditions.

10. Termination:
Termination of services by the Client must be requested in a written notice and will be effective on receipt of such notice. E-mail requests for termination of services will also be honoured. The Client will be invoiced for design work completed to the date of first notice of cancellation for payment in full within thirty (30) days.

11. Indemnity:
All of Aiden Canepe’s services may be used for lawful purposes only. You agree to indemnify and hold Aiden Canepe harmless from any claims resulting from your use of our service that damages you or any other party.

12. Copyright:
The Client retains the copyright to data, files and graphic logos provided by the Client, and grants Aiden Canepe the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is further responsible for granting Aiden Canepe permission and rights for use of the same and agrees to indemnify and hold harmless Aiden Canepe from any and all claims resulting from the Client's negligence or inability to obtain proper copyright permissions. A contract for website design and/or placement shall be regarded as a guarantee by the Client to Aiden Canepe that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.

13. Standard Media Delivery:
Unless otherwise specified in the project quotation, this Agreement assumes that any text will be provided by the Client in electronic format (ASCII text files delivered on a USB drive or via e-mail or FTP) and that all photographs and other graphics will be provided in high quality for use on the site. Although every reasonable attempt shall be made by Aiden Canepe to return to the Client any images or printed material provided for use in creation of the Client's website, such return cannot be guaranteed.

14. Design Credit:
A link to Aiden Canepe’s website will appear in either small type or by a small graphic at the bottom of the Client's website. If a graphic is used, it will be designed to fit in with the overall site design. If a client requests that the design credit be removed, a nominal fee of 20% of the total development charges will be applied. The Client also agrees that the website developed for the Client may be presented in Aiden Canepe’s portfolio.

15. Access Requirements:
If the Client's website is to be installed on a third-party server, Aiden Canepe must be granted temporary read/write access to the Client's storage directories which must be accessible via FTP. Depending on the specific nature of the project, other resources might also need to be configured on the server.

16. Post-Placement Alterations:
Aiden Canepe cannot accept responsibility for any alterations caused by a third party occurring to the Client's pages once installed. Such alterations include, but are not limited to additions, modifications or deletions.

17. Domain Names:
Aiden Canepe may purchase domain names on behalf of the Client. Payment and renewal of those domain names is the responsibility of the Client. The loss, cancellation or otherwise of the domain brought about by non or late payment is not the responsibility of Aiden Canepe. The Client should keep a record of the due dates for payment to ensure that payment is received in good time.

18. General:
These Terms and Conditions supersede all previous representations, understandings or agreements. The Client's agreement to services provided by Aiden Canepe are also the acceptance of these Terms and Conditions.

19. Governing Law:
This Agreement shall be governed by English Law.

20. Liability:
Aiden Canepe hereby excludes himself, from all and any liability from:
• Loss or damage caused by any inaccuracy;
• Loss or damage caused by omission;
• Loss or damage caused by delay or error, whether the result of negligence or other cause in the production of the web site;
• Loss or damage to clients' artwork/photos, supplied for the site. Immaterial whether the loss or damage results from negligence or otherwise.

The entire liability of Aiden Canepe to the Client in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the charges paid for the Services under this Agreement in respect of which the breach has arisen.

21. Severability:
In the event any one or more of the provisions of this Agreement shall be held to be invalid, illegal or unenforceable, the remaining provisions of this Agreement shall be unimpaired and the Agreement shall not be void for this reason alone. Such invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision, which comes closest to the intention of the parties underlying the invalid.