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CONSUMER

Your Global Consumer Logistics Partner

A global network strategically positioned and developed to meet the needs of Consumer customers. Visibility management systems, enabling you to efficiently control your PO/vendor management down to the line item level.

What DHL can offer you?

Consumer experts at your service, with in-depth knowledge of supply chain design, optimization and brokerage in over 200 countries

What We Do For The Consumer Sector

We offer specialized transportation to a wide range of customers across the wine and spirits industry. Our relationship with Giorgio Gori provides us with a network of staff and equipment, secure and optimized warehousing, advanced IT technology and fast, protected and certified transport procedures. This ensures a seamless flow from the bottling line to the consumer’s table.

Owned offices and warehouses in the major wine and spirit producing countries

Specialized teams in all consumer markets

Operating flexibility

Worldwide wine and spirits competence centers

A network of specialists, managing and handling the products with dedicated protective measures

Our full range of services ensures the optimum conditions and proper compliance for perishables such as flowers, fruit, vegetables, cheese, sausages, fresh meat and fish across the supply chain.

Services include document preparation and customs formalities, prioritized space for perishable cargo on vessels and airplanes, as well as prioritized handling at ports of origin and destination. The control of temperature, quantity and damages, sanitary inspections and quality checks are standard features.

Our Air Freight Products offer transportation of your cargo predominately via air mode. Working with carefully selected carriers, we operate with schedules on all the world’s major routes so you can plan with certainty and become more efficient. We offer a range of highly flexible products which allow a choice of delivery speeds to best suit your requirements.

Our Ocean Freight Products offer transportation of your cargo predominately via ocean mode. With our broad product range we cover different equipment types and consolidation services to ensure your cargo reaches the right place, at the right time in a cost-efficient way. In order to deliver highest reliability we have planned space protection from every major container port in the world.

From storage of raw materials to consumables, spare parts and finished goods, DHL provides solutions that ensure that you can deliver on your customer promise. And whether efficiency is best served by sharing warehouse operations or creating a dedicated operation, we will provide the solution that drives the best value for your business. Our expertise and services include:

Dedicated and shared operations

Raw materials management

Finished goods and supplies

Cross-docking

Ambient and temperature-controlled facilities

Inventory management

Order processing, management and e-fulfilment

Storage, pick, pack and dispatch

Payment management

Customer service support

Delivery and returns management

Warehouse management system implementation to facilitate inventory visibility and order fulfilment tracking

Take your business to the next level of success using DHL’s strategic logistics specialists to optimize your supply chain model and its performance. You will increase operational efficiencies, reduce costs, lessen environmental impacts and improve profitability by leveraging our deep knowledge and expertise in the following areas:

Linking the origin supply chain with the destination market requirements, we provide increased cost effectiveness and efficiency with complete visibility and control through a single point of contact. The solution includes origin, freight and destination management services provided across all modes.

One single point of contact through a dedicated account management and development resource