Trend projection. Forecasting a time series with trend and seasonal components. Regression and mean square error.

De-seasonalisation.

The structure of a waiting line system. Classification of waiting line models. Little’s flow equations

The single-channel waiting line model with Poisson arrivals and exponential service times. The multiple-channel waiting line model with Poisson arrivals and exponential service times. The single-channel waiting line model with Poisson arrivals and arbitrary service times.

Trend projection. Forecasting a time series with trend and seasonal components. Regression and mean square error.

De-seasonalisation.

The structure of a waiting line system. Classification of waiting line models. Little’s flow equations

The single-channel waiting line model with Poisson arrivals and exponential service times. The multiple-channel waiting line model with Poisson arrivals and exponential service times. The single-channel waiting line model with Poisson arrivals and arbitrary service times.

The course is delivered to the students by means of lectures, and tutorials. Lecture notes are available through the e-learning platform of the University, and the instructor’s webpage. Students are encouraged for class work, problem solving and discussion.