True

False

Buyer dependence is the degree to which a company relies on a supplier because of the importance of the supplier's product to the company and the difficulty of finding other sources of that product.t/f

True

True

In order to ensure that a company's ethics code will encourage ethical decision making and behavior, companies need to accomplish two objectives. The first is to communicate the codes to others both within and outside the company. The second is to develop practical ethical standards and procedures specific to the company's line of business. t/f

Matrix:

meaningful:

According to the job characteristics model, for a job to be internally motivating workers must experience the work as____(either the m word or the i word), they must feel responsible, and they must know how well they are performing.

True

True

The Balanced Scorecard approach to control emphasizes measurement of organizational performance in three equally important areas. These areas are finances, internal operations, and innovation and learning. t/f

Control:

True

Conceptual skills are the ability to see the organization as a whole, understand how the different parts affect each other, and recognize how the company fits into or is affected by its environment. t/f

True

True

The Balanced Scorecard approach to control emphasizes measurements of organizational performance in three equally important areas. These areas are finances, internal operations, and innovation and learning. t/f

True

True

The phase model of globalization means that companies made the transition from a domestic company to a global company in three sequential phases. The three phases are exporting, followed by wholly owned subsidiaries, and finishing with strategic alliances. t/f

True

True

directive leadership is a leadership style in which leaders set challenging goals, have high expectations of employees, and display confidence that employees will assume responsibility and put forth extraordinary effort. t/f