FAQ

1) When will the 30th São Paulo International Salão do Automóvel take place?The event will be open to the public from November 08 to November 18, 2018.

2) What are the opening hours of the Salão do Automóvel 2018?From November 8 to 17 (Tuesday to Saturday) - 1pm to 10pm - with entrance until 9pm November 18 (Sunday) - 11 am to 7 pm, with entrance until 5 pm.

3) Where is the venue? For the second consecutive year, the Salão do Automóvel will take place at the São Paulo Expo Exhibition & Convention Center, the most modern venue for events of this size in the city. The former Imigrantes Exhibition Center has been completely renovated and is at Rodovia dos Imigrantes, km 1,5 – São Paulo/SP, 850 meters from the Jabaquara subway station and bus station. Official website: http://saopauloexpo.com.br/

4) What is the address of the Salão do Automóvel 2018 ?Rodovia dos Imigrantes, KM 1,5 | CEP: 04329-900 - São Paulo/SPFor more information, check the location map on the event's official website: www.salaodoautomovel.com.br

5) What are some reference points near the São Paulo Expo?The Salão do Automóvel will be located 800 meters from the Jabaquara subway and 10 minutes from Congonhas Airport.

6) Is there parking for cars and motorbikes on site?

Yes. For those going by car the parking fee is R$ 45.00* for a period of up to 12 hours. For those going by motorbike the parking fee is R$ 25.00* for the same period.

*Parking is an outsourced service, and Reed Exhibitions Alcantara Machado is not responsible for changes in value.

7) Will there be free subway transportation to the Salão do Automóvel? Yes. There is a free shuttle service from Jabaquara Subway Station (North-South Line) to the São Paulo Expo Center. The vehicles start running an hour before the start of the event and stop an hour after the event ends.Disembarking points
This edition of the Salão do Automóvel will provide specific disembarking points for caravan buses, taxis and other private transport services.

10) What is the FAN KIT ticket and how do I buy it? The FAN KIT is made up of a one size fits all shirt from the Salão do Automóvel brand and a daily ticket. The user can choose the shirt model from the 6 available ones through the website and select the purchase by the name of each type of shirt.

The user can choose to receive the tickets at home by paying the freight, withdraw them at the official ticket office at Total Acesso between October 15 and November 2, 2018, or withdraw the tickets during the event.

This category has no half-price entry and promotional lots.

11) What is the NITRO ticket and how do I buy it? The NITRO ticket was designed for those who want flexibility to buy the ticket and decide the day of the visit later. The ticket is valid for a single visit on any day of the event (November 08 to 18, 2018).
Learn more at: https://www.totalacesso.com/pagina/SDANitro

This category has no half-price entry and promotional lots.

12) What is the PASSPORT ticket and how do I buy it?
The PASSPORT ticket is for those who want to attend the event as many times as they want, that is, with just one ticket you can visit the event every day (from November 08 to 18, 2018). This ticket is non-transferable, i.e., there will be biometric control at the event.
Learn more at: https://www.totalacesso.com/pagina/SDAPassaporte

This category has no half-price entry and promotional lots.

13) What is the VIP ticket and how do I buy it?The VIP ticket allows the visitor to have a personalized experience. This purchase includes: a ticket for any day of the event (Nitro ticket); valet parking*; exclusive entrance; 1 (one) access to the Dream Lounge with unique proximity to luxury cars.
Learn more at: https://www.totalacesso.com/pagina/SDAVip

This category has no half-price entry and promotional lots.

*Valet parking is a VIP ticket and cannot be purchased separately.

14) What is the PREMIUM ticket and how do I buy it?
The PREMIUM ticket allows the visitor to have a personalized experience. This purchase includes: personalized service or Concierge; 2 (two) Nitro category tickets; lodging for two people in a luxury hotel for one night; transfer to the Salão do Automóvel in a luxury car with a private driver; 2 (two) Accesses to the Dream Lounge with singular proximity to luxury cars.
Learn more at: https://www.totalacesso.com/pagina/SDAPremium

This category has no half-price entry and promotional lots.

15) What is the SUPER FAN BOX ticket and how do I buy it?
This ticket offers the visitor an exclusive box of the model chosen at the time of purchase, with giveaways and personalized gifts. The user can choose to receive the tickets at home by paying the freight, withdraw them at the official ticket office at Total Acesso between October 15 and November 2, 2018, or withdraw the tickets during the event.

16) Will the ticket price rise with the turn of the lots?
Yes. Promotional lots are limited.

17) Will it be free for children?
Gratuity is valid for children up to five years of age. Children between the ages of 6 and 12 pay half the price according to the half-price law.

18) Who will be entitled to half-price tickets?Half-price tickets are valid only for daily tickets - not valid for special categories.
STUDENTS, YOUNG PEOPLE OF 15 TO 29 YEARS OF AGE BELONGING TO LOW-INCOME FAMILIES AND DISABLED PEOPLE AND THEIR COMPANIONSee the ½ price Law valid countrywide button on the page
DIRECTOR, PEDAGOGICAL COORDINATOR, SUPERVISOR AND HOLDER OF THE STATE AND MUNICIPAL SCHOOL SUPPORT FRAMEWORK
State Law SP 15.298/14;
- Present an official identity document with photo and functional portfolio of the Secretary of Education or payslip that proves the condition.Exclusively for the city of São Paulo:
RETIREES Municipal Law SP nº 12.325/1997;
- Present an official identity document with a photo and INSS benefit card that proves the condition.
VALID THROUGHOUT BRAZIL:
According to Federal Law 12.852 (Youth Statute) and 12.933 of 2013, the following beneficiaries are entitled to purchase of up to 40% of the total available tickets for each event:
Art. 1 Students are guaranteed access to movie theaters, film clubs, theaters, musical and circus shows and educational, sports, leisure and entertainment events throughout the national territory, promoted by any entities and carried out in public or private establishments, through payment of half the ticket price effectively charged to the general public.
STUDENTS
Present the Student Identification Card (CIE) - a document that proves the status of a student regularly enrolled in the levels and modalities of education and teaching provided for in Title V of Law No. 9.394 of 1996, according to a nationally standardized model with digital certification, which should include: full name, date of birth of the student, recent photo, name of educational institution, educational level and expiration date, according to Section I of Decree 8.537/2015. The CIE will be required to attend the event.
IT SHOULD BE EMPHASIZED THAT BANK SLIP IS NOT THE PROPER DOCUMENTATION TO PROVE THE STUDENT CONDITION. YOUNG PEOPLE FROM 15 TO 29 YEARS OF AGE FROM LOW-INCOME FAMILIES.
Valid since March 31, 2016
enrolled in the Unique Register for Social Programs of the Federal Government - CadÚnico whose monthly income is up to two (2) minimum wages.
The young people of low income will be entitled to the benefit of half-price by presenting, at the time of acquisition of the ticket and at the lobby or entrance of the venue, the Youth Identity accompanied by a photo identification document issued by a public agency and valid throughout the national territory.
PERSON WITH A DISABILITY AND THEIR COMPANION
(if necessary) By submitting a document proving the condition in accordance with Federal Law 12.933 of 2013. Only one companion is allowed paying half-price per person with a disability.
According to Federal Law no. 10.741/2003 (Statute of the Elderly), the beneficiaries mentioned below are entitled to purchase at half-price (as provided by law, this benefit is not limited):
ELDERLY (aged 60 or over)
- Present an official identity document with a photo that proves the condition. ATTENTION
For Points of Sale and Ticket Offices it is necessary to prove the right to the benefit of 1/2 price upon purchase and when accessing the event. For Internet and Telephone sales, it is necessary to prove the right to the benefit of 1/2 price when accessing the event.
If the benefit is not proven, the holder must complement the value of the ticket purchased for the full ticket amount, otherwise access to the event will not be allowed.

20) How can I find the product and/or brand I am looking for at the Salão do Automóvel 2018?
Through the "My Agenda" platform, it is possible to favor exhibitor brands, check the list of simultaneous exhibit experiences and plan the visitation. By synchronizing with the official application, My Agenda works offline, allows you to send notification alerts and the planning of the visit to the event.

21) How do I get promotional material for the event?
The material for the event will soon be available for download at the event's official website.

22) Will there be sale of products to the public?
The sale of products and/or accessories during the event, will be at the discretion of each exhibiting company.

23) Can I use my camera and/or camcorder during my visit to the Salão do Automóvel?The public may use the camera and/or camcorder without restriction during the event.

24) I'm an industry journalist, how do I get my credential for the Salão do Automóvel 2018?Soon the exclusive accreditation for journalists will be available in the "Press Room" menu on the official website. Access: https://www.salaodoautomovel.com.br for more information.

25) Other relevant information about the 30th edition of the São Paulo International Salão do Automóvel:

Food
In the food boulevard, the visitor will have several options of snack bars and food trucks. A fixed restaurant with 600 seats will also operate during the event.

Mobility
For visitors with mobility difficulties or special needs, the organization of the event has wheelchairs (motorized), exclusive parking area, preferential service for accreditation, adapted toilets and access ramps. Wheelchairs need to be requested in the Security Room and are subject to availability.

Medical care
A unit with emergency care will be installed. During the Show, a team of doctors and nurses is available, offering security and quality of service.

Bag Holder
There will be Bag Holder service.

Connected Show
The organization will offer visitors and exhibitors of the event the free application, available at www.salaodoautomovel.com.br for download on Android and iOS systems. The application ensures easy access to information such as attractions, exhibitor brands, launches, visit route planning, among other features.

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