Care

At Pottery Barn, we take great pride in the quality and craftsmanship of our products. Attention to design, materials, safety and construction is our priority. We carefully inspect your order prior to shipment. Upon receipt, please inspect your purchase and notify us of any damage; we will arrange for a prompt replacement. If, within 7 days for Quick Ship upholstery and 30 days for all other products, you are dissatisfied for any reason, you may return your purchase for a refund of the merchandise value. Mattresses are final sale and may not be returned or exchanged.

We cannot accept returns on monogrammed, personalized, special-order items, or on items damaged through normal wear and tear. We also cannot accept returns of final-sale items which are identified by a price which ends in .99.

For returns of items purchased from your Pottery Barn registry, we will gladly provide a refund or exchange for the merchandise within 90 days of your event or within 90 days of purchase, whichever date is later.

You may return merchandise through the mail for a refund or replacement. For detailed procedures for returning items through the mail, please contact Customer Service at 1.888.779.5176, 7 days a week, 5:00am - 9:00pm (PT).

Description

Style, simplicity and fine craftsmanship are the hallmarks of classic Shaker furniture. With our Farmhouse collection, we not only honor but also build on these qualities. Espresso finish masterfully crafted of rich mahogany for the look of an heirloom. ...

Description

The influence of antique furniture is reflected in our Dawson Collection with thick legs and posts, framed fronts and mitered joints. It’s carefully sanded and distressed in layers for an artfully timeworn look. Expertly crafted with a kiln-dried solid ...

Description

Our popular Stratton Bed with Drawers has a compact profile and generous storage options, making it ideal for small spaces. Our Stratton Extra-Wide Dresser features a solid-wood frame and drawers with English dovetail joinery and bronze-finished iron pulls. Expertly ...