If microsoft made paint, we would still be waiting for it to dry

Good article in the NYT’s on Steve Berkowitz (the person in charge of Microsoft’s online business) struggle to make Microsoft’s online business relevant to users. There was one quote that I really appreciated which really explains Apple (not my favorite company) recent sucesses. He said:

“A lot of decisions were driven by technology; they were not driven by the consumer,” he said. “It isn’t always the best technology that wins. It is the best experience.”