Charters Sales Account Manager

We are looking for a Charter Sales Account Manager who is passionate about engaging with people and truly enjoys the day-to-day relationships you will be building with each client. Our customers are the heart of our organization – it is our top priority that they are taken care of at all times!

Responsibilities

Work closely with Charters Sales Team post sale to update itineraries and any special requests

Work with Charters Operations to communicate client needs

Track and resolve key client issues in a proactive manner

Proactively call clients to confirm details for booked Charters

Handle Charters refunds/overage charges

Support sales and operations team as needed

Requirements

Ability to be flexible in a fast-paced, constantly evolving and collaborative environment

Excellent email correspondence and phone sales communication

Strong verbal and written communication skills and technical aptitude

Diplomacy, tact, and poise under pressure when working through difficult and sensitive customer issues.

Bachelor’s Degree preferred

Weekend availability

Chariot is an Equal Employment Opportunity Employer and committed to a culturally diverse workforce. Chariot considers qualified applicants without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Chariot does not accept unsolicited resumes/CVs through this website or directly to employees from external recruiting agencies and will not pay fees to any agency without a prior signed agreement.

About Us

Founded in 2014 in San Francisco, Chariot is expanding quickly across the U.S., providing tens of thousands of rides per week. As a cornerstone of Ford's urban mobility strategy, Chariot is an independently-run company that has the resources to scale its concept worldwide.

Our Vision:

Everyone lives in a city of their own. Chariot helps you get there, your way.

We partner with cities, each one unique. Together, we work to ease the pain points and plug gaps in public transit. Because we want to cut congestion, create real jobs, and bring a little humanity to the mayhem.

Our Culture:

Together, we’re working to change the way people experience their cities. We’re creating an entirely new way to ride—and we’ve gathered the most talented, diverse, and spirited people from all over the world to make it happen.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Perks & Benefits:

Chariot rides

Unlimited rides on Chariots (enough said!).

Snacks & drinks

Healthy (and a few not-so-healthy) snacks and drinks to keep you energized.