this is one of the worst shampoos I've ever used. I dyed my hair so long ago I've given up color shampoos, but this still had black runoff when I used it. It smells like chemicals. it's super greasy and weighs my hair down from the root. which, since I have thick hair that's in a lob, makes my head look like a triangle. I end up having to wash my hair again the next day, even with dry shampoo. with my old shampoo and a light spray of dry shampoo, I was going 3 days in between washes and my hair looked great. so disappointed.

I started using this conditioner 9 months ago when 6 inches of my hair got snipped off on the left side of my head due to incorrect use of a hair clip. This conditioner, particularly the keratin in it, has helped regrow my hair. About 3 inches of my hair has grown back.

Q&A

Product Q&A

I'm looking for something for dry hair. When I blow dry it, it becomes dry and frizzy. When I straighten it, it becomes frizzy. I need something with moisturizer and I have colored hair. I want to use any of the CHI products.

While the CHI Keratin line is moisturizing, it is specifically designed to repair damaged hair. Some with healthier hair types find it to be "heavy". However, if you have a major frizz problem and color-treated hair, I would definitely recommend the CHI Keratin Leave-in Conditioner for towel dried hair and finishing with the Keratin Silk Infusion serum from mid-shaft to ends.

Answered on 8/16/2016 by Staff Expert from Ulta Beauty

Q:

can i use chi keratin champoo and conditioner after a protien treatment that i made in the salon? Wich chi product would be best after protien treatment ?

Response from CHI: "There exists a problem known as over-proteinization of the hair. This occurs when you add too much protein to the hair and not enough moisture. The hair will become brittle and break. We cannot guarantee the results of our products used in conjunction with another treatment. However, our Biosilk Hydrating Moisture line is very moisture rich and could help in the prevention of over-proteinization."

Answered on 1/20/2016 by Staff Expert from Ulta Beauty

A:

Both shampoo and conditioner are sulfate-free as well as sodium chloride-free. If you have a concern about a particular formula or ingredient, it is always best to consult your stylist for his or her advice on at-home care and maintenance of your keratin treatment.

Answered on 1/15/2016 by Staff Expert from Ulta Beauty

Q:

Will this disturb my curl pattern? 4 a-c I'm looking for a heat protectant that will actually work.

This product contains keratin proteins that are naturally found in hair, but are destroyed or lost due to chemical, environmental or styling damages. By adding keratin to damaged hair, you help replenish the strength of the hair shaft and reconstruct the damage. This is not a keratin treatment that you would have done in a salon, but rather an at-home care regimen that contains keratin proteins. Therefore, it will not disrupt your curl pattern and it does serve as a heat protectant. However, the best way to minimize styling damage is to always be mindful of how hot your tools are and how often you use them.

Answered on 1/6/2016 by Staff Expert from Ulta Beauty

Q:

I have fine ringlet curly hair .is this shampoo and conditioner safe for my natural curls? I always thought that keratin was for straight hair only ? I am Caucasian with natural curly hair.my regime has been vo5 strawberries and creme condtion only. Have not used shampoo oIn 2 years. My stylist suggested this chi product but I an not so sure .i appreciate any feedback..thank you

Keratin Conditioner is suitable for all hair types and textures in need of strengthening and repair. It will not have any impact on your hair texture, other than to help reduce frizziness/flyaways due breakage and to add softness and shine.

Answered on 11/17/2015 by Staff Expert from ULTA Beauty

Q:

I have Chi Infra Shampoo, will these two pair together well?My curly hair needs some moisture, but I also don't want it to get too oily.

The results of the products may vary when paired with products of differing lines within the CHI product range. For best results, we recommend you either use the Infra Treatment with the Infra Shampoo or the Keratin Shampoo with the Keratin Treatment.

I've read that using shampoos and conditioners with keratin everyday will dry out your hair? I am buying this to help repair dry and damaged hair, so wanted to know if is okay for everyday use or just a few times a week?

CHI Keratin products will not make the hair dry or brittle, even with daily use. These products contain Argan Oil and Jojoba Oil. These are the benefits of these oils. Using CHI Keratin Leave-In Conditioner will also keep the hair feeling soft and smooth.

Jojoba Oil benefits:• Removes layers of build up from the hair and scalp for better treatment results• Minimizes the loss of protein in the hair to promote stronger, healthier hair• Conditions hair and scalp by giving essential nutrients to both

When using keratin-infused products, hair becomes very strong, and some may perceive it as dry because of the way it feels when wet. This can be prevented by using the CHI Keratin Leave-In Conditioner to soften the hair after being shampooed and conditioned.