138 Customer Ratings

35 Customer Reviews

The location site is very well planned and does not flood. This is very important to me.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Margret

Anchorage, AK

January 29, 2015

I needed to rent a few storage spaces, and your staff was very helpful.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Susan

Pensacola, FL

January 3, 2015

Nice place!

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Richard

Franklin Grove, IL

January 2, 2015

Star your employee was so helpful that it didn't take long for my wife and I decide to not look any further

Staff

5.0

Cleanliness

4.3

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Cuong

Pensacola, FL

December 22, 2014

I completed some of the forms online so everything went through quickly. Debra (I think that was her name---can't remember now) initially called me to confirm my reservation that I placed online. When I showed up, she was very helpful and friendly.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Harold

Pensacola, FL

November 26, 2014

super friendly customer service.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jessica

Pensacola, FL

November 25, 2014

I was pleased to find the grounds well maintained by an attentive staff. The facilities are laid out nicely. I have met two of the staff there and both were professional and friendly.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Daniel

Pensacola, FL

November 5, 2014

Between to 2 employee's at this location, it was the smoothest storage rental transaction I have ever had. Other companies that I have rented from were not so fast or enjoying. The other companies were just plain faced and didn't seem like they wanted to be at work.
This Uncle Bob's storage facility is far superior to those I have rented with in the past...that includes some big names as well like U-Haul and Store-All.
Thank you and look forward to renting with pleasure. I will always use Uncle Bob's from now on, even out of state in Atlanta, GA

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jack

Pensacola, FL

October 28, 2014

Great service!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Travis

Pensacola, FL

October 27, 2014

Quick and efficient and very helpful. I am handicapped and the mgr was overly concerned with my needs and even went as far as to make multiple choices for units to see which one had better access for my wheelchair.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Clarissa

Cantonment, FL

October 17, 2014

It was a very comfortable and pleasant experience,I would definitely recommend and use Uncle Bob's again!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Stephen

Pensacola, FL

September 17, 2014

stayed open late to make sure we had access to the truck, very polite and helpful staff.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Adam

Evansville, IN

September 6, 2014

Easy to work with

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jennifer

Pensacola, FL

August 29, 2014

I will be staying with you all for as long as I need to, this is a great company

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Eric

Pensacola, FL

August 28, 2014

Debbie was very nice and knowledgeable, she made the whole process easy.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Thomas

Pensacola, FL

August 27, 2014

everything has been fine

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jennifer

Pensacola, FL

August 26, 2014

The employees are great & very understanding @ this facility just want to show my appreciation by saying thanks so much to uncle bobs storages have a blessed day...

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By John

Pensacola, FL

August 19, 2014

Great service...

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Rebecca

Pensacola, FL

July 26, 2014

The attendant was very polite and helpful. She was friendly and made the experience fast and painless. Everything was accomplished in just a few minutes. On move in day it went without a hitch. I believe the office person in charge was Ms. Debbie. She is a gem and should be compensated accordingly.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Rachael

Pensacola, FL

July 25, 2014

I was so impressed with both storage units places I went to ..west nine mile loct and east nine mile . Both managers were so very happy and professional I' wanted to give my business to ppl who care enough to treat customers with respect. I even am wanting to look into working for the company in the future after I move bc I was impressed with how well I was treAted as a customer .. They must be great ppl to work for as well.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Margaret

Anchorage, FL

July 22, 2014

The personnel were helpful and explained how best to obtain supplies and schedule a truck. The facility has the best drainage plan I have ever seen, to protect against flooding.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Leslie

Molino, FL

June 27, 2014

The gals in the office were great they walked me to my unit showed me how to lock the unit properly instructed me as to where all the light switches were. They were great!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Shaunda

Pensacola, FL

June 26, 2014

met expectations i am satisfied

Staff

4.7

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Geneva

Valrico, FL

June 26, 2014

like the location ,its close to University of West Florida

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ruth

Pensacola, FL

April 28, 2014

I think answering all your questions with 5s tells the story: I appreciate my Uncle Bob's Storage personnel and the way they keep the facilities!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Tim

Pensacola, FL

March 4, 2014

good people make the difference

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Kevin

Pensacola, FL

March 2, 2014

Great facility and services, keep it up!

Staff

5.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Gary

Pensacola, FL

March 1, 2014

Very helpful, use of truck was a plus

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Kimberly

Pensacola, FL

February 23, 2014

I was impressed that know matter who the representative behind the desk was....they always served with excellence. I've lived in four states and have had several storage units and the service here is tops! That's why I'd recommend you to anyone...short or long term.

Staff

4.8

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Teresa

Pensacola, FL

February 6, 2014

Debbie helped me with numerous requests and really went out of her way to make the paperwork easy for me. Through it all she was patient, kind, and thoroughly professional. It was y'alls customer service, in fact, that prompted me to select your co. from all that I called or visited. I've already recommended your facility to 2 family members and a friend. Thanks for everything!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By William

Pensacola, FL

December 18, 2013

great help answering questions and free truck rental.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.3 out of 5 stars

By Justina

Pensacola, FL

December 18, 2013

To be clear, I first called the 1-800 number and was very unhappy to find out when I got to he site that I was not told about insurance requirements. However, at the site, Debbie was wonderful--very helpful, apologetic, and knowledgeable. The person on the phone was nice, but did not give me all the terms and information I needed.

Staff

5.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

4.8 out of 5 stars

By George

Pensacola, FL

December 17, 2013

Because you met my expectations. Simple.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Michael

Pensacola, FL

October 26, 2013

Very friendly and helpful associate.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Danita

Monte Vallo, AL

September 22, 2013

allways willing to help.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Extended Access Hours

Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

54' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Pensacola

At this Uncle Bob's Self Storage facility, you'll find fenced, lighted storage for your belongings. You can confidently store your most prized possessions in our climate controlled facility. We even provide space to keep your boat or RV when it's not being used to enjoy Florida's beaches. Conveniently located on East Nine Mile Road, just east of Pensacola Boulevard, we're minutes away from the University of West Florida, Macky Bay and Drummond Park.

Serving the Communities of:

Netpmdsa Saufley Field, Cantonment
32534, 32504, 32503

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!