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About the Quality Body of Knowledge (QBOK®)

To meet the knowledge and professional development needs of the quality community, ASQ offers the Guide to the Quality Body of Knowledge (QBOK®), Version 2.0. Originally published in 2009 and updated in 2015, this guide contains:

Definitions and background for the QBOK activity

The framework of topics that make up the QBOK

Process models for QBOK development activities

Information about how you can participate in developing and distributing information on quality

The QBOK Framework

Since the 2009 publication of the Guide to the Quality Body of Knowledge, the framework of topics has been updated to reflect the changing needs of the quality community. Chief among the changes made for version 2.0 is stronger focus on innovation.

The Quality Body of Knowledge (QBOK®) Framework of Topics

The journey begins with base quality competency. Individual processes, skills, and quality philosophy form the underpinning for the rest of the journey.

Improving enterprise systems and increasing quality in all aspects of an organization then prepare the way for a focus on sustainability and holistic living. A quality mindset adds rigor to creativity, innovation, and social responsibility, and quality becomes integrated into movements, not just organizations and communities.

Although not all topics in the framework can be listed here, a more detailed look at some of the topics at the highest levels follows.

Get Involved

Stakeholders including individuals, organizations, ASQ member units, and other groups all have roles they can play. Contact knowledgecenter@asq.org if you'd like to work more directly with the QBOK team.

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ASQ celebrates the unique perspectives of our community of members, staff and those served by our society. Collectively, we are the voice of quality, and we increase the use and impact of quality in response to the diverse needs in the world.