Product Suggestions and Feedback

light design after 1st reply

I rarely initiate emails with clients 9 out of 10 times I am replying back to them so I would like if there is a way to allow the full template to show on the inital reply and any additional replies get the light design (no images). I understand if this is not possible but figured I could ask.

Also, programatically as a short-term fix -- just map the sender to the recipient. If it's the first e-mail being sent to a recipient, even if it is a reply, always send the full signature. Even if it doesn't always get the first reply in a thread, this will make sure the recipient always has contact info of who they're communicating with -somewhere-.

This is a fantastic idea, which we have had other people ask us for. This is quite complex though, and requires a lot of testing. Hopefully won't be too far away though, and so watch out for an announcement.