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It is the account holder's responsibility to provide continual access to the water meter. If a meter reader encounters an obstruction to the meter, a 24-hour notice will be posted to the account holder's door (or vehicle if it is the obstruction) requesting that the obstruction be removed. If the obstruction is not removed within 24 hours, the matter will be turned over to the Codes Department as an ordinance violation and possible tow.

The property owner is responsible for maintaining the service line from the meter to the building / home as well as all plumbing within the building / home.

Responsibilities of the City of Belton

City responsibilities are limited to those things it controls, owns, or maintains, which include the water line leading to the customer's meter and the meter itself. Since the City of Belton does not control, own, or maintain the elements of the customer's home / business plumbing system, it cannot be held responsible for failures to this system.

Problems

Water service-related problems between the water meter and the customer's home / business or within the customer's home / business are the customer's responsibility.

For More Information

For more information about responsibilities with regard to water service operations, please contact the Water Services Division at (816) 322-1885.

Water Billing

For information about water billing or questions on your water account, please contact the Water Clerk at city hall at (816) 331-4331.