Whirlpool washing machine help

Hello,I couldnt find the users manual for the model #. I also looked on the machine & found several #'s, but i do not think they are decribing the model as they are very long. Where do they put this info on the machine? It is less than 4 years old. The problem i am experiencing is this:

The washer filled with water, then agitated & stopped after agitation cycle. It would not empty the dirty water & spin after numerous tries by resetting the selector knob. I tried the other wash cycle settings & that did not work either. I emptied the washer of clothes & tried again with no luck. I believe this is a simple part replacement, but am not sure how to test components to be sure. Any advice would be appreciated. TY

Aaaaaaah....i see why you carry the rank of Guru. After i seen your reply i sprang into action to apply the newly acquired knowledge i had with these results:

1) At the rear of the tub opening & directly underneath where the lid hinges is a small plate with the model & serial #'s. It is difficult to see until your eye level with it. I have a whirlpool top load washer mod#LXR9445JQ1.

2) Upon further examination i seen the lid switch mount screws were loose. I pulled it out for examination to see that the screw mounts on the switch were broken. It also had a part # on it which is #3949237.

I imagine it still works but a new 1 is going to be ordered next. I'm fairly handy at repairing things & believe i can take it from here. I sure do appreciate the time you spent replying to my situation. It was exactly what i needed. I will be sure to promote this site & give you the proper credit & appreciation rating. Thanks again. Kindest wishes & best regards,

YP

Aaaaaaah....i see why you carry the rank of Guru. After i seen your reply i sprang into action to apply the newly acquired knowledge i had with these results:

1) At the rear of the tub opening & directly underneath where the lid hinges is a small plate with the model & serial #'s. It is difficult to see until your eye level with it. I have a whirlpool top load washer mod#LXR9445JQ1.

2) Upon further examination i seen the lid switch mount screws were loose. I pulled it out for examination to see that the screw mounts on the switch were broken. It also had a part # on it which is #3949237.

I imagine it still works but a new 1 is going to be ordered next. I'm fairly handy at repairing things & believe i can take it from here. I sure do appreciate the time you spent replying to my situation. It was exactly what i needed. I will be sure to promote this site & give you the proper credit & appreciation rating. Thanks again. Kindest wishes & best regards,

You're right, this is a simpe part replacement. The problem you describe is a lid switch malfunction. This is a very simple repair that doesn't cost much. If you post back with your model number (located along the wash tub opening) I can tell you what the part number is and how to replace it.

PS When posting questions, provide as much information as possible. You can use the comments section to include model numbers. All Whirpool washers are not designed alike and it makes it much easier to propery diagnose and assist you.

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

Hello Consumer. We truly apologize for the frustrations you have experienced with your washer. If you would like us to look further into your concerns, please email us directly at Whirlpool_Digital@Whirlpool.com . Please include your name, YouTube User ID, complete contact information, the full physical address where the washing machine is located, along with the model and serial numbers. Sincerely, Andre W.

To obtain the right instruction manual, you need the proper model number. Most "model numbers" on the front of a washing machine are not the proper washing machine model numbers. They are sometimes just the name of a range of machines - each with their own user manual.