TECHNICAL REQUIREMENTS

This course covers the fundamental accounting concepts and principles which are used in a business environment to provide reports on the economic condition of an organization. The focus will be on the accrual method of accounting, utilizing Generally Accepted Accounting Principles (GAAP) to analyze and record transactions. The ultimate objective is to understand the effects of these transactions in order to provide timely and relevant information in the form of financial statements. (Prerequisite: none) (4 credits: 4 lecture/0 lab)

This course provides the study and practice necessary to develop competence in using language effectively and appropriately in business communications. Emphasis is placed on providing a practical grasp of the principles of English usage and style that build the framework for effective business communication. This course develops basic writing techniques for use in composing memos, e-mail messages, and letters. (Prerequisite: ENGL0528 or a minimum score of 78 on the Accuplacer Reading Comprehension Test.) (3 Credits: 3 lecture/0 lab)

This course introduces the basic principles of marketing and how they apply to our economy today. The student will be given the opportunity to apply elements of the marketing mix and market research in case studies. (Prerequisite: None) (3 credits: 3 lecture/0 lab)

This course covers an overview of the supervisory field. The course introduces aspects of the supervisor's job that are developed in depth on other courses throughout the program. Topics to be covered include: Basic skills required of managers, fundamentals of planning, organizing, delegating, communication skills, selecting and training new employees, appraising and compensating employees, discipline and exercising control, and controlling productivity, quality and safety. (Prerequisite: None) (3 credits: 3 lecture/0 lab)

This course covers the Total Quality Management Philosophy put forth by a variety of Quality Gurus around the world. It includes a step-by-step process to put a quality program to work in an organization, including shortcuts and how to avoid pitfalls. (Prerequisite: None) (3 credits: 3 lecture/0 lab)

This course will provide participant with the skills and resources to solve organizational problems and make better decisions. The opportunity will be provided to practice various problem solving techniques and tools, including the seven quality tools. Participants will learn methods for thinking about problems more creatively. (Prerequisite: None) (3 credits: 3 lecture/0 lab)

This course is an introduction to the concept of leadership. In addition to mechanics and styles of leadership, the moral and ethical considerations of leadership will also be stressed. Topics to be discussed will include: managing change, vision statements, power and its use and abuse, communicating like a leader, empowering employees, setting an example, recognizing others, and celebrating successes. (Prerequisite: None) (3 credits: 3 lecture/0 lab)

The need for business leaders and managers to manage programs and projects is evident today. Technology managers and all managers will find much higher competency in the workplace with an understanding of methods of completing projects on schedule and on budget. This course presents the specific concepts, techniques, and tools for managing projects effectively. The role of the project manager as team leader is examined, together with important techniques for controlling cost, schedules, and performance parameters. Through readings, class discussions, and interactive exercises, learners gain an understanding of both the technical and human aspects of project management. (Prerequisite: none) (3 credits: 3 lecture/0 lab)

This course covers a variety of personnel issues that affect managers and supervisors in most organizations. Human Resource issues from hiring to firing, documentation, as well as potential legal ramifications will be covered. Laws regarding sexual harassment, all types of discrimination, Family Medical Leave Act, Americans with Disabilities Act and any new legislation that could impact area managers will be researched. (Prerequisite: None) (3 credits: 3 lecture/0 lab)

The purpose of this course is to educate managers, supervisors, and other interested employees about the concept of workteams. The topics covered are stages of team development, building trust within the team, consensus decision making, running effective team meetings, and symptoms of a dysfunctional team. (Prerequisite: None) (3 credits: 3 lecture/0 lab)

This course covers a variety of techniques to use when coaching employees. Topics to be included are counseling, mentoring, training, correcting and how to use employee appraisal systems to improve productivity of employees. (Prerequisite: None) (3 credits: 3 lecture/0 lab)

This course covers how businesses are increasing profitability through a process of assessment of customer needs and changing expectations. Learn critical elements of how to train others to deliver service excellence. "Internal" and "External" customers are included in all aspects of discussion of effective customer service. (Prerequisite: None) (3 credits: 3 lecture/0 lab)

Effective management of organizational dynamics requires an understanding of both theory and practice. Three characteristics common to all organizations are explored: behavior, structure, and processes. How these characteristics interrelate and are influenced by actions of managers is the main focus of the class. (Prerequisite: None) (3 credits: 3 lecture/0 lab)

Minnesota State College Southeast is an affirmative action/equal opportunity educator and employer. ADA accessible. MSC Southeast is committed to a policy of nondiscrimination in employment and education opportunity. No person shall be discriminated against in the terms and conditions of employment, personnel practices, or access to and participation in, programs, services, and activities with regard to race, sex, color, creed, religion, age, national origin, disability, marital status, status with regard to public assistance, or sexual orientation. In addition, discrimination in employment base on membership or activity in a local commission as defined by law is prohibited.

Minnesota State College SoutheastA member of Minnesota State

Minnesota State College SoutheastA member of Minnesota State

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