Responding to change

The hardest thing to get right in any company is building a healthy work environment, and maintaining it as a company grows and faces new challenges. As a product designer and project manager I've often found myself in the position of the facilitator—encouraging team collaboration and helping keep that collaboration. This means adapting as change happens, and evolving a process that helps us recognize when change is needed. At Etsy this doesn't just mean retrospectives, it filters into many aspects of the workflow. This talk covers what's important to build and maintain a healthy product work environment.