Order Information

All products on this web site are available for purchase in the U.S. only.

Payment Methods Focus Products Group International, LLC accepts Visa, Mastercard, and Discover. To order by check or money order, please call customer service at 877-310-9102 to speak to a customer service representative for pricing information. Then, write to us with a note specifying the part or product number you wish to order and include your check or money order for the purchase price, any applicable tax and shipping charges as discussed with the customer service representative.

Sales Tax State law requires that Focus Products Group International, LLC charge applicable sales tax on all orders.

Shipping Orders are shipped by UPS Ground. Please allow 7 – 10 business days for standard UPS Ground delivery. We do not ship to P.O Boxes, APO, or international addresses. Click here to see shipping rates.

International Focus Products Group International, LLC currently accepts and ships orders only within the continental United States. Please return to our Web site for future updates on this policy.30 Day Return Policy All products and parts purchased directly from Focus Products Group International, LLC include a satisfaction guarantee of 30 days from the date of purchase. Focus Products Group International, LLC products purchased from a retailer or received as a gift must be returned to the original place of purchase. If you are not satisfied with your purchase from Focus Products Group International, LLC within 30 days of the original purchase, you may return the item(s) directly to the company. Items must be returned in original condition and must include all original packaging, accessories, and printed materials. Original shipping charges are non- refundable. A 10% restocking charge will be assessed for the return. (The restocking charge will not be applied to the return if it was a result of a Focus Products Group International, LLC error.) This satisfaction guarantee does not cover alleged damage caused by misuse, abuse, accidents or alterations to items purchased directly from Focus Products Group International, LLC. Focus Products Group International, LLC is not responsible for returned items which become lost in transit.

Return shipping charges are not refundable.

Please contact Customer Care at 800-272-0225 or at customercare@focuspg.com for a return authorization and return instructions.