This was our second choice. Staff was friendly . The lady that gave us the tour provided us with lots of information and was very helpful. Place was bright , clean and well kept. Activity rooms were a little small.

Was this review helpful?
00

February 2018

2.0 stars - Good

Grand Villa of Pinellas Park - Pinellas Park, FL Visitor

Small one bedrooms cost much too high for what is available.

Was this review helpful?
00

There are many senior living options out there. Which one is right for your family?

When we toured this community I liked it much better than where dad currently is but he didn't like this place as much. The staff was nice and friendly. The community appeared clean and well maintained. But since this was my dad decided he went to another community.

Where the Compassion?? There is none!

Be AWARE this place only wants your money! What I walked into was our mom and her room smelled of urine, she had not had a shower in over a week (even though we were paying for this care) and there were at least 10 clothing and bedding items covered in urine (which they are supposed to remove immediately). It was HORRIBLE!! The Administration DOES NOT CARE about their residents or families!!! Our mother moved in at the end of August and was charged for the whole month of August!!! And when her health was rapidly declining, they kept telling us they could add on more care for more and more money, when what our mom needed was more care then an Assisted Living facility could give, but they DID NOT WANT to LOSE the monthly renter!!! Shame on them! And when we did move mom into a nursing facility in the beginning of December, they CHARGED us FOR THE WHOLE MONTH!!! Oh and we had to pay the $1500 one-time move in "community fee"! So for our mother living in this facility for 3 1/2 months we paid $13,573.62!! There was NO COMPASSION from ANY of the ADMINISTRATORS!!!! We wanted mom to stay there as it is a nice facility and we wanted her to be well enough, but she was not, and all we got was a COLD SHOULDER AND A FINAL WITHDRAWL FROM HER ACCOUNT!! If your family member is healthy and can be there for a long time, I say move in. BUT IF THEY ARE NOT DO NOT EXPECT THEM TO BE HONEST WITH YOU AND TAKE CARE OF THEM!!!

Was this review helpful?
10

A Place For Our Loved Ones to Continue Living!

I was thankfully guided to Grand Villa of Pinellas Park by our wonderful representative at A Place for Mom, [Removed]. She gave us a list of options and gave input on her preferred places. It came down to two places but at the end of the day the care, the convenience, and the comfort my mother felt at Grand Villa was overwhelming. She is in her second week and she is already make friends and finding a sense of belonging she was looking for.

Was this review helpful?
00

Anyone want to play bingo?

When I first dropped my loved one off here for the first day they whole staff introduced themselves and made us feel welcome. My loved one immediately started with there activities and was playing bingo when we left. All the residents say they are happy and like it here. We have found the perfect place.

Was this review helpful?
00

A Good Experience But Difficult Conditions

This is a nice and clean community and my mom would have liked it here if they were more wheelchair friendly. The doorways are narrow and about 28 inches wide. Some doors are heavy and difficult to open. The bathroom did not have appropriate wheelchair access. No cabinets are below the sink for those who can not reach above. This was not a good fit for my mom and not meeting her needs.

A Cruise Ship on Land

The entry way is quaint and home like. The employees that I encountered are very friendly. Bonnie, their Ambassador showed my family member the ropes for the first week, she is awesome. The Chef, Miss Doris was a delight, and you would never complain about not having a good meal, or not enough to eat. Ester,, a.k.a. Sunshine is an absolute joy and asset. The Hair Salon is a wonderful convenience. Grand Villa is a nice family oriented facility. I would have liked to see more grounds areas for the residents to enjoy the outside better. Many thanks to Amanda, Nikki and Raquel for helping answer any questions I have had and continue to ask.I would recommend Grand Villa of Pinellas Park. As Amanda would say,, "A cruise ship on land".

Was this review helpful?
00

Good experience, overall

Overall our experience with Grand Villa has been a good one. It's a nice looking facility and the staff have been friendly and professional for the most part. We've run into a few issues regarding the transportation service, but in general things have gone well.

Was this review helpful?
00

All in all this was not a good experience for us at all.

I feel like they didn't watch him as close as they should have. They didn't seem to be very diligent with making the residents use their assistive devices. A staff member even admitted to me that they are very short staffed. When they assessed him they came to the house, and we were very clear from the beginning about the fall risk, but it wasn't a very thorough assessment, and they didn’t seem to take what we had to say into consideration. I think had our loved one had been a little stronger and not as fragile, it would have been okay, as they specialize in dementia. We have had a terrible time getting our money back, and they have been very rude about it. All in all this was not a good experience for us at all. If your loved one is a fall risk this may not be the best choice.

Sarah Pierce

Local Representative

November 2015

Thank you for taking time to provide valuable feedback about Grand Villa of Pinellas Park and I am so sorry to hear that you your experience with us did not meet your expectations. Our goal is to provide the highest level of quality care and safety for all of our residents. Our pre-admission assessments are utilized to assist us in determining the individualized assistance each resident may need upon admission. As an assisted living community, we encourage our residents to be involved in activities within the community which are provided in supervised common areas. I also would like to apologize if there has been a delay in getting a refund. Please feel free to contact me personally if you have still not received your refund. Refunds can take up to 45 days from day of discharge to process. Sincerely, Niki Plummer, Executive Director

Was this review helpful?
00

They care

Mom went into the Memory Care Unit. She started in assisted living. She kind of got lost in the cracks for a few days in Memory Care, but nothing serious. In their defense they know that they are in need of better staffing and they are trying to address that. What they do well is they care and they are conscientious.

Was this review helpful?
00

Not impressed

I toured this community while looking into care options for a loved one. Compared to some other communities I saw (including another Grand Villa location) I was not too impressed with Grand Villa of Pinellas Park. The staff here were friendly and the residents seemed well cared for, but the facility itself felt like an old fashioned nursing home. It just wasn't somewhere I thought my loved one would be comfortable.

admin admin

Local Representative

June 2015

Thank you for taking time to provide feedback about Grand Villa of Pinellas Park and your compliments about our quality care. While it is not always easy to please everyone’s s cosmetic design taste, our recent design renovation focused on providing our resident’s a “home like, family” environment. If you have any questions please do not hesitate to contact me at [removed]. Sincerely, Niki Plummer, Executive Director.

Was this review helpful?
01

Happy Days at Grand Villa of Pinellas Park

My 94 year old Mother has been living at Grand Villa of Pinellas Park, Florida since April 15, 2015. I moved her here from North Carolina while she was recovering from a femur fracture. I cannot thank the staff at Grand Villa enough for all the wonderful care on every level that she has received. She is so happy there which has helped so much in her recovery and general well being. She seems to make great progress everyday and I am hoping that within no time at all she will be better than ever. The facility is beautiful, very clean and welcoming, there is always happiness in the air with lots of smiles and laughter from both residents and staff. The food and different choices of food is unbelievably delicious. The entire staff goes out of their way to help in any way that they can to meet the needs of the residents there. They are not only wonderful with the residents but they have been wonderful to me, the daughter of a resident who is very proactive with my Mothers wellbeing. I would diffinently recommend Grand Villa of Pinellas Park! There is always a fun activity going on, so there is no need for anyone to get bored. It is a very special place!

My father lived in the Memory Care wing at this ALF for about a year. He was truly happy there! He loved it and didn't want to go home. The staff was kind, patient, and loving. They provided him with great food, companionship, a structured schedule, a clean room and medication distribution. I never dreamed that he would adapt so well. He was safe, clean and dressed everyday. I cannot thank the staff enough for the caring and warm atmosphere that they provided.

Was this review helpful?
20

Best assisted living.

Although my family member was only there a short time, he received excellent care from all the employees at this facility. Maintenance was very helpful, aides were caring and attentive, dining room staff friendly. The food was very good, and the Friday afternoon happy hours a real treat - loved the live music.

Was this review helpful?
00

they've been fabulous!

They have been absolutely fabulous at Grand Villa of Pinellas Park! They have done an excellent job taking care of mom. The customer services all the way through from the ground floor to the top is just fantastic.

The activities are good, and mom even made a couple of suggestions which the activities director took to heart and implemented.

I would highly recommend Grand Villa of Pinellas Park to anyone and everyone!

Was this review helpful?
20

Did not have a good experience

Our experience here was not a good one. My loved one was in the memory care section and we had a big problem with other residents being allowed to wander in and out of her apartment. Night and day she would just have strangers come in, and they said there wasn't anything they could do about it. It just felt like they never had enough staff on hand, and the care suffered for it. I also was never impressed with the food.

Was this review helpful?
21

Seems like a very nice place!

So far our experience with Grand Villa of Pinellas Park has been a good one! I don't have much else to compare it to, but we've been pleased with everything they have offered so far. The facility itself is nice looking and well kept, and the staff have all seemed very friendly. They take good care of the people who live here, and have a lot to offer in terms of amenities and activities. They are worth a look if you are looking into options in the area!

It's been wonderful.

It's been wonderful. It's clean, and the staff is friendly. There have been a few problems, people come in early in the morning unannounced and waking her up to deliver things she doesn't need right away. They do an exceptional job with the activities. She likes the food, but she said they give too big of portions, and once she brought it up they were able to give her less. She loves the taste and the variety of the food. They have been overwhelmingly kind and good to her and to the family. They make us feel right at home when we are there. The only thing is that it can occasionally be difficult to return a call, I know they are busy but sometimes it can take all day. It is one of the best places for the money.

Was this review helpful?
10

We liked it.

We liked it. It was nice. The community was clean. The price is comparable to everyone else. The activity director is good. The calendar of activities looked really good. The care services also seemed like what everyone else offers.

Was this review helpful?
10

Really nice

It was really nice. The staff was very nice. It seemed like a very nice place for those seniors. My mother’s care needs progressed to a point where they were not able to provide services for her, but it is a nice community.

Was this review helpful?
10

Fantastic place to call home

What a wonderful place. My Dad has lived there for quite some time.He enjoys his privacy and enjoys the activities. It seems there is always something going on there.He raves about the dining staff and the food. I had lunch with him and the dining room is clean and luxurious.The nursing staff goes above and beyond to make sure he is comfortable. They are always smiling and ask if every thing is ok.When I walk through the building, it looks and smells so clean.If you are looking for a professional management and staff team for a loved one. I would highly reccomend this place.

Was this review helpful?
10

Scincerely the best

I have to admit, in the beginning I was a bit skeptical because my dad was quite apprehensive about moving to a senior facility and being dependent.It did not take long for dad to begin making friends. Soon after, he began to enjoy the activities, likt happy hour, games, the entertainment guests.The staff is teriffic. The facility is always clean and nice. The care is excellent, and the nurses always pay attention to the details.I would highly reccomend Grand Villa.

Was this review helpful?
10

Looks like home feels like family. So very true

The differences in Grand Villa as opposed to the other company that had the building are huge. The staff is happy , courteous and bend over backward to accomodate. My dad loves living there. The hallways, dining room, activity area and billiards room are all clean and tidy. There are no bad odors or stains.The management staff goes out of their way to help. 3 months ago my dad lost his room key. The maintenance guy made him another no questions asked. I love the way the people who live there sit in the lobby joking and chatting.Friendly, clean, happy environment. Would give more stars if they were available. Keep up the great job. Looks like home feels so much like family.

Was this review helpful?
10

We really really, like it. I feel like we are getting what we pay for.

I feel like we are getting what we pay for. The managment staff I talk to is a five. They are very concientious in coming if she needs something. They do have bible study, but she wishes there was a gym. She would like to go on a few outings. She loves the food, the food is a five. They need a van that will transport wheelchairs. I have heard they are trying to get one. We liked the atmosphere a lot, and the really friendly administrative staff. It won't win a beauty contest, but they have a motto, something about we treat you like it's your home and we make you feel at home. It's true too! I would recommend them to everybody.

Was this review helpful?
10

Nice place overall, but did not work out for us

They do a good job with the care here, and the facility itself is nice looking. We did have a few issues however, and ended up having to move my loved one out. My loved one was in a shared room, and was having issues with the roommate (living space crowded with medical equipment, and an absolutely-no-lights-at-night rule) that lead to a few falls. I feel like these issues could have been resolved by simply placing her with a different roommate, but that solution wasn't ever one they tried. It was a nice place but unfortunately did not work out due to these circumstances.

Clint Dockery

Local Representative

April 2014

While I am pleased to hear your loved one received good care at Grand Villa, I am disappointed to learn about the issues related to her roommate. We make every effort to place roommates together that are compatible with each other, unfortunately, that is not always possible when apartments are not available. I want to personally apologize for your loved one's experience and wish I had the opportunity to protect every resident from a fall. We take pride in being a leader in the senior living industry and are committed to providing quality care and customer service and we want all of our residents and families to feel at home in our community. Grand Villa is committed to open communication and we welcome feedback to assist us in creating positive experiences for residents and families. Please feel free to contact me anytime at [removed]. Niki Plummer, Executive Director.

Nice place, very friendly staff

They're doing a great job here, and my friend seems very happy. They're in the process of remodeling the whole building, inside and out, and what they've finished so far looks beautiful. The staff here are very friendly and professional, and they really get to know all the residents. They can let you know when you come in to visit where someone is and what they've been up to.

I think they are doing quite well.

I think they are doing quite well. I think because of the problem I'm with my insurance, it's not really their fault. Communication-wise I was unaware that being in the memory section was still consider assisted living. I can't blame that on them but the new owners have only had it for like six months and I think that the problem with the communication is that they're new. As far as the facility itself, the people themselves and what they do, is good, but when you come down to the beginning part when you're getting them in the communications at the beginning part are not exactly what I would want them to be. Because of their inability and too newness to handle that properly, it was too overwhelming for me. As far as everything else goes it was fine just a real bumpy road in the beginning and that is why the overall is a four. In talking to other people they didn't have the same experience because they had other things to deal with, they had nothing but nice things to say. I liked it because it was not a huge facility and it is family owned and they were fixing to put a lot of money into remodel which they are doing and in a timely manner and a good manner and I felt it was more comfortable than other facilities. They want to do well they're striving to do well and they are following through on what their promises were. It was not institutionalized feeling.

My Dad's stay at Emeritus Pinellas Park

Unable to climb stairs but put on second floor. Forced to navigate stairs in Fire DrillFacility needs a deep cleaning of all carpets and furniture. Need new lavatories with toilets that do not run on and on.No place to sit in the sun except smoking area.small portions of foodNeed a new bus for resident transportGreat family partiesMost of the staff are patient focused, However some shifts are woefully under staffed.No scheduled shower times to allow time for resident to schedule day or evening or to go to bed early.My Dad left early and no allowance was madeUsed ribbon to extend string on the help call buzzer

From the Office

Welcome to Grand Villa of Pinellas Park Assisted Living and Alzheimer's Residence in Pinellas Park, Florida. We're glad you're here! We are excited to show you all the wonderful features and amenities of our senior living community. As you explore our web site, we think you'll discover how Grand Villa can help you get the most out of life! Grand Villa of Pinellas Park was designed specifically for Assisted Living. Its spacious apartments are inside a community filled with thoughtful services and generous amenities. Lifestyle options include a continuum of care to provide peace of mind now, and also in the future should a resident's needs change. In our private secure Memory Care Neighborhood, we provide services for those residents with memory challenges such as Alzheimer’s. Grand Villa blends a vibrant independent lifestyle with the comfort of knowing you have extra support and care if you need it. Our residents are busy with their Grand Villa friends and neighbors enjoying the many social events and activities we offer. As you learn more about us, you soon realize that what makes our community special and unique is that we believe every resident is a respected member of our family. Grand Villa is a home, a community, and a family. Our goal is to provide an enriching experience for every resident. We are committed to integrity, reliability and excellence. Thank you for considering Grand Villa. We hope you choose to join our family.

Pinellas Park, FL, is a city of over 49,000 people. It is the fourth largest city in Pinellas County which is also the most populated in Florida. Well known for its many community events, Pinellas Park offers seniors a variety of activities all year long.
- Walkability score: Pinellas Park has a score of 40 on the walkability scale, meaning that a majority of errands will require the use of a vehicle.

- The average age: The average age is 45 years old.

- # of senior housing facilities in the zip: There are approximately 20 senior housing facilities in Pinellas Park. Nearby communities include the Country Inn, an assisted living facility to Bayside Terrace a retirement home.

- Average weather info: The weather for Pinellas Park is pleasant. Highs reach the 90s in July and the lows hit the 50s in January.

- Veteran's facilities in the area: Pinellas Park has several veterans facilities such as Pinellas County Veterans Services and the VA St. Petersburg Regional Benefit Office.

Pinellas Park has several transportation options for seniors. Buses service the county, and taxis are just a call away.
- Buses: The Pinellas Suncoast Transit Authority provides bus services in Pinellas Park and the surrounding cities in Pinellas County. Seniors can travel to over 4,000 stops, and they also have access to two express services to Tampa.

- Taxis: For those who do not have a vehicle, Pinellas Park has several taxi services. Seniors can take a cab from Ray's Taxi Service or hire a limo from Big Time Limo LLC.

- Ride shares: Seniors can find rideshare information by using apps such as Uber or Lyft or they can look on sites such as Craigslist.

Pinellas Park has many hospitals for the care of seniors. It is a welcoming, hospitable city with a low crime rate.
- Hospitals in the area: There are many hospitals and medical clinics in Pinellas Park. For emergencies a senior can go to AFC Urgent Care, or for follow up care Le Medical Care.

- Crime rate in the zip: Crime in Pinellas Park is a little higher than the National average with most crimes being theft.

Seniors can enjoy a variety of exercise activities in Pinellas Park that includes golf, tennis and martial arts.
- Golf courses nearby: Pinellas Park has a number of golf courses. Public courses such as Mainlands Golf Course is open to all residents while courses like the Bayou Club are open to members of the club.

- Tennis courts/clubs nearby: For the tennis lover, there are several public courts like at Davis Field. Other tennis courts are open to members at the Bardmoor Golf and Tennis Club.

- Gyms nearby “ senior friendly (aerobics): Other exercise opportunities can be found at a variety of gyms and fitness centers in Pinellas Park. Iron Fit Performance has personal trainers while seniors can learn martial arts at the Bushido Martial Arts Academy.

Seniors have a lot of activities that they can participate in. From shopping and movies to local attractions, seniors can enjoy an enriching life.
- Clothes Shopping nearby: Seniors can always look their best with new clothes from shops such as Dressbarn and Raul Del Castillo Designs.

- Attractions: Seniors have a lot to see in Pinellas Park. Visit the swamp conservation area at Sawgrass Lake Park, or visit the Tampa Bay Automobile Museum to learn about the history of popular automobiles.

Pinellas Park has many religious facilities to assist seniors with their spiritual needs.
Religious facilities nearby: The Sacred Heart Catholic Church and the First United Methodist Church are situated in locations that are easy to access.