Unable to complete order but charge was sent to credit card company

GetHuman-carolof's customer service issue with Light In The Box from July 2018

7 views

|

767 similar

|

0 following

Help with my Light In The Box issue

GetHuman-carolof's next move: go to the Light In The Box help center.

Light In The Box doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-carolof will want to follow the link below to head to their help center. We will check on GetHuman-carolof later to make sure it's all set or try to help escalate.

Place order ... I was trying to place an order but whenever I entered my credit card info it was rejected, and yet I got a fraud alert from my credit card company asking if I had placed an order and approved this charge.*I also received * emails from m.lightinthebox asking why I hadn't completed my order.

Is there a problem with website?*Unable to complete order when entering my payment method.

Want to be able to place order

New customer. I expected to be able to place order without all kinds of problems.

Tried a different credit card and had same problem.

I have an issue with Light In The Box too

How GetHuman-carolof fixed the problem

We are waiting for GetHuman-carolof to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed

Find similar issues & fixes

Follow other customers in the midst of the same issue or find a prior solution.