In what way might I reduce the effort in reporting work whilst providing a coherent overview of stakeholder engagement?

Collecting User Needs

These user needs were collected through a series of individual face-to-face interviews. Each interview started with a series of open ended questions to get the interviewees talking about their current experience of creating project reports. Most created their reports using a spreadsheet which had a number of pros and cons that they identified. Following on from this initial discussion I then asked them to think about what the tool might do if they were to remove all barriers to get them thinking more creatively, how they might solve their own problem. This helped identify some of the latent needs.

User Needs

The reporting tool increases efficency

!The reporting tool can generate reports for me

!The reporting tool collates information to generate reports

The reporting tool reduces the time taken to provide feedback

The reports created by the reporting tool act as a reminder of actions