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Archive for September, 2014

In a video interview with Claims Journal, Ryan Harrington, Director of Insurance Services Group at CCC, explains how auto insurers can save time and money using big data in resolving claims. Go here to learn more about CCC’s insurance solutions. Powered by InsuranceJournal.tv Learn how CCC can help you leverage data to improve your claims […]

Why limit the number of shops you can offer your customer, when you grant them a shop of their choice when they need it? Offer them the same level of customer care that you’d expect from a shop in your DRP. Our platform reaches shops outside of your network and helps you connect with them […]

Is Ford taking a gamble with its aluminum F-Series pickup trucks? Fortune.com dives in to answer the question and discusses how it became a concept and what it means to the auto industry. The Baja 1,000 is considered one of the world’s most grueling off-road races, and the engineers at Ford figured the 2013 running was […]

Insurance Companies, like most, are increasingly facing challenges of how to increase customer retention and create a better customer experience. This article from West Monroe Partners dives into those challenges and more: Research within the Insurance Industry has shown that a policyholder’s perception of an insurance company is developed as a result of their interaction […]

Market Dynamics Each year in its Crash Course publication, CCC discusses at length the market dynamics driving change in vehicle accident frequency and cost. Numerous broad-based demographic drivers have been reviewed, such as employment levels, changes in where people live, how they commute to work, aging population, etc. These market shifts have been in place […]

Still flipping through catalogs and making phone calls to buy parts? You’re missing out on CCC ONE’s True Parts network, which is changing the way the industry shops for parts. Wish you could order parts online, the way you shop for other stuff? Parts Shopping, a new mobile solution from CCC ONE, will make parts […]

Customers using Open Shop are getting more assignments and more repeat business. This graphic provides further insight into the benefits and impact of Open Shop. To learn more about Open Shop or how to start using it in your shop click here.

If you joined us at NACE this year, you may have noticed the theme at our booth – what’s your ONE story? We love connecting with our customers and hearing stories about their businesses and how CCC ONE helps with estimating, shop management, and more. That’s why we launched the ONE story campaign and our […]