Integrated Monitoring System (IMS): The system monitors the environment and relays real time alerts for any deviations, thus improving equipment performance and uptime.

Support services

Remote Support: GE Healthcare Service has built an experienced team of online engineers who provide technical support almost in ~ 5 minutes of our customer contacting the Customer care center. This team solves almost a third of the calls remotely, thus driving reduced equipment downtime.

Field Engineers: A team of skilled Field Engineers, located across regions reduce our response time to service issues.

Parts: Investment in a robust, delivery infrastructure, backed by warehouses in most of the cities for delivery of maximum parts within 24 hours.