How to improve speed with HMA! Pro VPN client version 4

If you're having speed issues while using HMA! Pro VPN, please take some time to read through this article.

You'll find troubleshooting steps for each operating system, as well as routers, so click on the operating system you're running and follow the steps.

The proposed actions should resolve all speed issues you might be experiencing.

There are a couple of things that we suggest you try first, to improve your connection speed.

Windows: Vista / 7 / 8 / 10

1. Connect to the closest server

Since the speed varies due to the distance between you, your ISP and the VPN server you’re connected to we recommend that you try and connect to the closest desired country server from your real location.

Alternatively, connect with our client using our feature "Instant Mode" that connects you to the fastest server automatically!

2. Connect to virtual locations (if applicable)

You just need to connect to the corresponding VPN server. In our HMA! Pro VPN app you can simply select the virtual location servers for the country you wish to connect to, as depicted below. With our newest updated, we have introduced "Locations" where you will find optimized servers for different requests from streaming to p2p:

3. Downgrade to HMA! Pro VPN version 2

As our HMA! Pro VPN version 4 uses only OpenVPN® protocol, you may downgrade to our previous version and test the speed with speed guide (read more about it here Speed guide for version 2). We also recommend trying different protocol (PPTP) within HMA! Pro VPN Version 2.

Mac OS X

1. Connect to the closest server

Since the speed varies due to the distance between you, your ISP and the VPN server you’re connected to we recommend that you try and connect to the closest desired country server from your real location.

Alternatively, connect with our client using our newest feature "Connection Modes" and choose "INSTANT MODE" that connects you to the fastest server automatically!

2. Connect to virtual locations (if applicable)

You just need to connect to the corresponding VPN server. In our HMA! Pro VPN app you can simply select the virtual location servers for the country you wish to connect to, as depicted below:

3. Downgrade to HMA! Pro VPN version 2

As our HMA! Pro VPN version 4 uses only OpenVPN® protocol, you may downgrade to our previous version and test the speed with speed guide (read more about it here Speed guide for version 2). We also recommend trying different protocol (PPTP) within HMA! Pro VPN Version 2.