Dispute Parking Tickets

A parking ticket must be paid within 21 days to avoid late penalties. If you feel that a ticket was issued in error you may file a dispute.

The Dispute Process

Ticket disputes must be submitted online or in writing. To submit a dispute online click here. You will need your ticket number, vehicle registration number, name and address, the reason for the dispute, a daytime phone number and an email address. This form will allow you to upload supporting documentation (2 files). Enter the ticket number as it appears on the ticket, do not include spaces or hyphens. The dispute will be reviewed and the Hearing Officer’s decision will be mailed within 2 to 3 weeks. If you do not agree with the findings you may request a hearing.

The dispute will be reviewed and the Hearing Officer’s decision will be mailed within 2 to 3 weeks.

Appearing and testifying at hearings

You may request an in person hearing at the Department's office. At the hearing you will have the opportunity to explain the reason you feel the ticket was issued in error or if there are extenuating circumstances and to provide any documentation or evidence that supports your claim. The Parking Control Officer who wrote the ticket will not be present. The legal appeal from the decision of the Hearing Officer is to the Middlesex County Superior Court, 200 Trade Center, Woburn MA. There is a $275.00 filing fee. The parking ticket adjudication process was decriminalized by the Massachusetts State Legislature.