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Britannia Hotel - Manchester City Centre Reviews

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Ratings based on 2,358 Verified Reviews

They paid and stayed. We double-checked.

3.1 out of 5

84% of guests recommend

3.3 Room cleanliness

3.4 Service & staff

2.9 Room comfort

2.9 Hotel condition

They paid and stayed. We double-checked.

2 out of 5

by A verified traveller

Noisy room

Posted 25-Jul-2015

Pros: The main bar was pleasant and reasonably priced

Cons: Most things about the room could have been improved

It was like trying to sleep in an aircraft when you were sat above the engine! There was some sort of extractor outside the room and the noise was continuous and loud. The coffe sachet was cheap and nasty. The towels were small and rough. The bathroom was adequate but the shower ran hot and cold so wasn't pleasant. There was no main light in the ceiling or on the walls. Of the two lamps in the room only one had a bulb. The hairdryer was useless. The room was cheap for Manchester City centre but we didn't feel we got value for money.

Ok hotel but carpark was a good walk away!

Posted 17-Jul-2015

After a long drive, we finally arrived in Manchester and followed the instructions to the car park from the website. As stated the car park is on Tariff Street, but there are also a few smaller ones that had nothing to do with the hotel. Following the road round to the end, obscured by a building is in fact a large multi-storey car park which after an hour, we located. I think it would be helpful if this was made a little clearer. Although we did not spend a lot of time in the hotel itself, the room allocated to us was rather disappointing. Adequate, but a little "sad". A few little things although not major just a tad annoying. Toiletries for one person, only two milks on the compliment tray and we did book a double room. Finally, upon check out, you have to validate your car park ticket to get the discounted rate. So, after hiking all the way back to the car park about 15 mins away, with bags and bags of shopping, put the ticket in the machine only to see that we had to pay the undiscounted rate!! There was no way we were going to trudge all the way back again to get it done. We were charged the full amount which is over 24 hours obviously, which marred our experience of this hotel.

3 out of 5

by A verified traveller from London

Slice of history ruined by current management

Posted 17-Jul-2015

The Brittania is a beautiful building and must have been an incredibly glamorous hotel back in the day. It is very evident though that the current management is set on running it with the minimum possible effort or cost, the end result being a a stunning shell slowly rotting within. It is very sad to see. On a good note, the staff were very polite and they deserve praise.

nice hotel in need of serious renovation

Posted 05-Jul-2015

Pros: Beautiful building with pleasant staff

Cons: The whole building needs updating and modernising

Probably a beautiful hotel in its day but needs serious money spending on it!!! Music from club downstairs was deafening- door staff when we returned from evening out were rude and tried to stop us entering the hotel!!! Rooms too hot and very tired!!!!

what do want? leave me alone?

Posted 02-Jul-2015

$$$ not equal to Comfort - NO - HVAC or fresh air

2 out of 5

by A verified traveller

Room not suitable

Posted 28-Jun-2015

Pros: Nothing

Booked a single room for a week long business stay. Inadequate lighting, two standard lamps with low watt bulbs, nice for seduction but the single bed was only just big enough for me. Desk and table were so cluttered with stuff, including large, useless standard lamps that I could not use a laptop comfortably. Not cleaned properly overnight on one occasion.

2 out of 5

by A verified traveller from London

Worst customer service

Posted 27-Jun-2015

I felt so bad in this place.After a night out,I was stopped aggressively by one of the security officers with no manners.Excuse me,where is your room pas;I politely said...Please sir...He didn't apologize n when I asked to speak to the manager or his deputy;he came along and told me straight away that I will be asked to leave.

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