Online strategy // UX // Design // Web Development

Theatre project

The complete ticketing system

Project:Theatre Project.

Responsibilities:Online strategy // UX // Design // Web Development

Trusted Rebels was approached in 2014 by various theater directors who were all facing the same problem, their existing ticketingsystems were outdated and not ready for the online future. Together with these theatres, we created ticketingconcept. This system will change the theatre community.
Trusted Rebels has developed the concept, the online strategy, the website and the complete ticketsolution.

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Some Project Insights

other advantages

With the theatre project we have created the only complete ticketingsystem that operates online and offline. The concept exists out of three components: an online ticketorder systems, a ticketregister system and an application to scan the tickets

1

Ideal Solution

The system is accessible from anywhere and any time. This way theatre directors can manage their theatre remotely. For example they can steer their marketingdepartment to boost a performance that has fallen behind by posting Social Media posts. This way directors can increase their theatre occupancy and their efficiency.

2

No Monthly Costs

The regular ticketingsystems all work with monthly subscriptions. This was a negative aspect for the theatre directors and therefore we created a system that works with a startupfee and fees per ticket.

3

Multiple platforms

For this project it was important to create a system that was accessible through different types of platforms. Through UX design we developed a system that is accessible and responsive to smartphones, tablets but also regular desktops and laptops.

Changing customer needs lead to a different way of providing services. At least, this is how it should be. For us, this was the motivation to consider how we could provide our services in a more customer friendly and customer-oriented way to the end user: the visitors of the theatre, cinema and festival. A business relationship of mine introduced me to Trusted Rebels. A young and dynamic company that mainly focuses on creating new concept in new and existing markets. People with broad experience who can make a paradigm shift happen. It soon became clear that through their rebellious way of working, many new ideas were created. In the end, a ticketing platform was created which offers more opportunities than we initially expected. Furthermore a so called “Point of Sales” and a scan app have been developed. With this a total solution has been created, irrespective of the application. The velocity and accuracy that Trusted Rebels showed during the process, has exceeded my expectation as well as the delivered result has.