Verified Reviews of Chase Suite Hotel Newark

Below are the verified reviews from guests that we have booked recently:

"$250 Deposit"

Overall Score3.0/5

Our youth soccer team stayed at this hotel because we were in town for a tournament. The rooms were great spacious. The pool and hot tub were nice as well. The only issue I had with this place was the $250 deposit on top of the nightly room charge. The money doesn't go back in to your account for five 7 days after you check out. We had no idea about this and we work with the sales team for over two weeks getting everything set up and not once did she mention this and it was no where on the contact she had us sign. It was a nice place but we won't be going back.

This hotel is in a great location and from the outside it looks like a really nice place to stay, so I used this location for my wedding headquarters. I booked three 2bd, 2bath suites for the weekend. The suites had more than enough room to handle a wedding party of 18 getting dress and taking photos. I graded poor because: After spending two nights there, this place is horrible. In one 2bd, 2bath suite, one of the bathroom doors was only attached by one hinge and the door would not close. In the same bathroom there was no shower curtain. And when the hotel attendant brought me a shower curtain, he was not wearing hotel attire (he was in blue jeans and a t shirt) I really didn't know if it was safe to open the door for him. I had to hang the shower curtain myself and it had long dark color strains of hair stuck to it, in the other bathroom the toilet didn't flush, the ice machine in the fridge did not work. There was no covers for the pull out bed in either of the three suites I booked. The 2nd Suite the heating and A/C unit didn't work. I understand that they have missed placed family living there, but I think that the Hotel Manager should reevaluate the living arrangement and put in place some rules, because the building is becoming run down and for the price it cost a night I really expected better quality service and stay.

Customer Reviews of Chase Suite Hotel Newark

Recent Reviews

Property Description

Spacious one & two bedroom suites with fully equipped kitchens, wood burning fireplace and separate living and bedroom area. Located right off the freeway and 20 mins. from the San Jose and Oakland airports and 45 mins from the San Francisco International airport.

Amenities / Features

Pet Friendly?Yes! Pets are allowed. $150 non-refundable charge, per pet. Refundable deposit is required and you must sign the pet policy. Pets must be out of the room or in a pet carrier if you need housekeeping services.

Airport & Shuttle Information

San Jose Airport 19 miles; taxi aproximately $70-$90. Oakland airport is 14 miles; You can take the BART (train) to the fremont station and get picked up from the shuttle. Must be scheduled 48 hours in advance. Limited availability.

Local Shuttle Info: Complimentary shuttle to and from San Jose Airport (10a-7p/wkday & 9a-5p/wkend. Must be scheduled 72 hours in advance, limited availability.

Airport Shuttle? Yes! There is an airport shuttle.

Breakfast Information

Seasonality and Projections at Chase Suite Hotel Newark

Above shows fluctuations of room prices for both group/meeting prices and the lowest individual traveler prices our rate checker could find at the time the group/meeting offer was submitted. The most competitive group discount displayed is 41.7% in the month of April 2016 and the highest average individual rate is $229 in the month of September 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Chase Suite Hotel Newark in a month when rates are lower.

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