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ZoneAlarm Program Control

I have been using Zonealarm Suites for quite some time now. I upgraded from ZoneAlarm Security Suite 6.5 to the new Security Suite 7 so I would be able to use MSN messenger again. I have not tried MSN on suite 7 yet after reading how some people experience system crashes but the main problem I am having is with the Program Control section and also multiple users being logged on.
I have ZA program control on MAX and smartdefense advisor on Manual just like how I always did in earlier versions. However about 60% of the time it seems as if ZA is still doing AUTO (which I changed to MAX &amp; Manual) because it does not alert me if certain programs are trying to access the internet but it does alert me for some (maybe the programs unknown to ZA).
How can i make it alert me for everything(whether accessing registry or accessing internet) which ZA SS6 was able to do?

Second problem is using more than one users in windows xp, when i have 2 users logged on windows and one decides to log off, my screen just go black and sits there. Im guessing a ZA alert came up on the other user's side but I would not be able to say allow or deny since im logging off this user at the moment and I am not able to tell what the alert is so I can add it to program control and say allow always. This problem started after I installed ZA SS.
How can this problem be solved?

Re: ZoneAlarm Program Control

Ok turning alerts on high shows everything now.

For the logon thing it works if I log off the first user before logging on as another user, but my computer is used by more than one person so most of the time 2 users are logged on at the same time.
It seems ZASS7 was not meant for multi-user support so i decided to take a screenshot of all programs loaded in Program Control that way if a new alert came up and I couldn't see it, while I am using a different user session causing the computer to lock up entirely, I would look at the screenshot after i restarted windows and see the new program in the program control list thats not in the screenshot and grant it access so it wont popup again causing a lockup. I found out that it was some ATI exe file (probably asking permission to monitor mouse or keyboard input).