Users asked to give their username and password

I have added all the users in my domain to the Site users list. But some areable to login and some are not. They are consistently being popped the logindialog. Though they are valid users they are denied access.

I faced this problem abt a month back and on investigation i found that theusers who are beIng denied access though belonging to the same domain were havea different ip, i.e.

user ipServer 14.12.10.9Harry 14.12.10.12Potter 14.7.1.4

Harry was getting access whereas Potter was not. I got the support people togive Potter access to the Server subnet, and that solved the problem.

But that seems to be a fluke..., now i am facIng the same problem, even forusers in the same ip pattern/subnet/whatever, i don't know the correcttermInology so excuse my language.

Any one got a clue to this. I need urgent help on this.

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5 Answers Found

I am facing simillar (if not same) problem. I have One Portal site which has twoadditional Team sites. I added a contributor to all three of these. The accountthat I added is and AD account. Now, the user keeps getting prompted on everyaction (i.e. even while navigating) three times. Did you or any one find any wayon how to ensure the user logs in once and that's it???

Also, the user logs in on his/her computer with his/her same AD id, beforelaunching the IE browser and connenting to the site.

The problem may be with the security settings in I.E. on the users desktop

(Tools - Internet - Options -Security - Local InTRAnet).

Make sure that the site is coming up as an InTRAnet site, and that UserAuthentication Automatic logon only in InTRAnet zone is checked (customlevel - bottom of the list). The user also needs to check RememberPassword when he is first prompted from I.E.

Since the user is already logged into the domain they "should" not beprompted for a password from I.E. in the first place, but our users areoccasionally prompted. (just explain that this is a "random securitycheck"). Users will also be prompted if they don't have access to a link(for example if a contributor tries to change the title of a page (sitesettings change general settings).

I have not taken time to test, but from memory you may need to look atthe browser settings to ensure that the site is trusted or in intranetzone and set the security settings in the zone to automatic log on....

You nailed the problem. The only thing now I cannot figure out is, Ihave a custom logo on the sharepoint portal site. That I created andcopied it in the same folder where the default logo is i.e./_layouts/images/sitelogo.gif

The logo comes up fine when I log in on the Portal Site. However whenthe user logs on to the site, the site displays however before bringingup the logo it prompts the user to put in ID & PWD. The user puts in theID & PWD,which I think fails since the logo does not get displayed.

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