I am just wondering where Dooglus, Quickseller, NLNico, shorena, Dean and Stunna are right now? If there is just a small thing on our site they would already jumped on it.

I'm just catching up on this thread.

This is a tricky issue. It's pretty standard practice not to refund bets I think. Other than the 11 BTC bet nobody seems to be disputing the fact that they gambled and lost. The question is whether the site should pay for the losses from their own pocket because the bets wouldn't have been made if the withdrawal had gone through.

I think in the event that it was simply a hot wallet issue, it's pretty clear. Hot wallets run out occasionally. Players can't expect sites to refund bets made just because the hot wallet was empty. But this case is murkier. There was a bug on the site with made the players think that their coins were already lost, customer support weren't responding to emails or on this thread and so the players apparently felt like their only chance of getting their coins back was to carry on playing. I think if it was me I would have given customer support more time to respond to me, rather than continuing to play, and I don't know what the right thing would be for the site to do. I hope the site compensates the players for this bug and generally steps up its game.

Edit: I notice SatoshiDice is accepting "investment" from players now. Is the cold wallet address and list of investment amounts published? And if not, why not?

I too am not asking for full amount, any of my bets that i made after the glitch i have deducted from my original win and original attempt to withdraw my money, this is how i am getting the figure that i feel SatoshiDice owes me of 22 (iv even rounded the numbers down for you to make things simpler for you to understand, hooray!) even though the amount i first tried to cashout was 36. The amount that i was told i could take was 31 due to the hotwallet but then this bounced and dropped my available withdrawal balance instead of actually sending me the money.

Im not counting the small amounts i actually was able to get back as extra money as i would not have felt the pressure to keep betting if it wasnt due to the existence of this bug in the first place. I shouldnt have been able to make those bets if the transaction had of just been broadcast instead of causing a giant error in your system. So no, i do not expect those wins to be compensated ON TOP of ehat i originally should have walked away with.

I have lost money due to the hot wallet not being full before by being impatient, quite a lot actually however all those times i did not come on these forums and demand compensation, i realised these times was my own error and not yours and accepted my losses for not just waiting. The reason i am on this forum THIS time is that this is a completely different issue altogether and an actually a bug that affected the amount i was aloud to withdraw due to a bounced transaction. I deserve some sort of reimbursement here as that transaction should have gone through in the first place instead i making me feel like i had already lost everything due to the transaction spazzing out, dropping my withdrawal balance and not broadcasting a transaction.

The very fact that this glitch caused the amount i could withdraw to drop by 31.17 is proof in itself that i tried to cash that amount out, whst more proof do you want. Im also sure your company has the ability to find out what my cashout attempt was before this amount of the 36 that i tried to get and could not due the hot wallet.

Why can you just keep disregarding this? I suggest you take a close look at my account so you can confirm all of this information and reimburse me accordingly. If it was a tiny amount i would just let it slide and walk away but i really feel like i have lost a lot here and it is due to YOUR error. Im sure the amount is not a lot for your company though so why cant your just do the right thing by me?

shitaifan2013 is correct that my site only shows 50%. Unfortunately ATM I only have 1 cold wallet address support on my site and need to add the possibility for more addresses (:

Other then that, I mostly have seen complaints about very slow support when bugs happen. Eventually -so far- AFAIK the issues have been solved though (with sometimes extra compensation.) So hope this will be the case for the latest complaints too - although I have no idea what really happened with information from 1 side obviously.

I am just wondering where Dooglus, Quickseller, NLNico, shorena, Dean and Stunna are right now? If there is just a small thing on our site they would already jumped on it.

I'm just catching up on this thread.

This is a tricky issue. It's pretty standard practice not to refund bets I think. Other than the 11 BTC bet nobody seems to be disputing the fact that they gambled and lost. The question is whether the site should pay for the losses from their own pocket because the bets wouldn't have been made if the withdrawal had gone through.

I think in the event that it was simply a hot wallet issue, it's pretty clear. Hot wallets run out occasionally. Players can't expect sites to refund bets made just because the hot wallet was empty. But this case is murkier. There was a bug on the site with made the players think that their coins were already lost, customer support weren't responding to emails or on this thread and so the players apparently felt like their only chance of getting their coins back was to carry on playing. I think if it was me I would have given customer support more time to respond to me, rather than continuing to play, and I don't know what the right thing would be for the site to do. I hope the site compensates the players for this bug and generally steps up its game.

Edit: I notice SatoshiDice is accepting "investment" from players now. Is the cold wallet address and list of investment amounts published? And if not, why not?

Exactly this, i have had cases before where the hot wallet was not full enough for me to withdraw and afterwards lost coins, i accept those losses as my own fault due to impatience. However SatoshiDice you cannot lump this case in with those as my issue is a very unique one where i:

1) tried to withdraw 36 2) could not due to hot wallet so tried to withdraw 31 which caused an error and dropped my available funds to withdraw by 31 (31.17 exactly)3) Considering the fact that i was still aloud to withdraw any amount higher then 31.17 because this is where my balance seemed to be 'zeroed' out, and the fact i was panicking as i had felt i had lost these coins due to your site's bug YOUR ERROR not mine, this then tempted me to continue my bets in the only hopes to get some coins back.

If this was just simply a hot wallet issue i would not be in here asking for reimbursement as i wouldn't have been able to withdraw at all until the hot wallet was filled. This case though i could still withdraw amounts higher then 31.17 so obviously this tempted me to try to increase my balance at any hope of regaining coins that i assumed at the time were lost due to this glitch.

The first time i had a hotwallet error i gambled and lost my entire balance of 15btc.The second time i had a hotwallet error i had learnt from the last time and waited 24 hours and then cashed out 10btc. The third time this happened (this particular case) i had 36 bitcoins and tried to withdraw the maximum i could. This is when the glitch in your site occured.

If it was just telling me that there were not enough funds in the hot wallet, i would have walked away this time like i did the last and continued trying to cashout until the funds were available, but a very different error occured which makes this a very unique case and is the only reason i am asking for compensation.

I understand in hindsight that i still should have waited, but you still need to understand that this glitch caused me to believe i had lost them anyway and also the fact your SatoshiDice account on this forum was last active on the 11th, i believed at the time that my only hope of regaining some back of what i had lost was to get my balance as high above 31.17 as possible by takin a further betting risk and at least try to walk away regaining at least some of my original deposit of 20btc, i figured this was better then losing them all. However through doing this i was only able to get around 13 back in total when i would have gotten 36 eventually once the hotwallet was filled if this bug didn't happen in the first place.

Yes i should have waited, but i panicked due to an error on your site. This case is very different and you need to address it accordingly and be compensating me accordingly.

I am sure your company would be compensating me if this error occurred on a small amount, well unfortunately for the both of us it was a much larger amount and that should be besides the point. If this glitch did not occur, your casino would be down and i would be up. Instead i am at a big loss and you are trying to run away from this problem/glitch so your casino is at a win here.

I am just wondering where Dooglus, Quickseller, NLNico, shorena, Dean and Stunna are right now? If there is just a small thing on our site they would already jumped on it.

I'm just catching up on this thread.

This is a tricky issue. It's pretty standard practice not to refund bets I think. Other than the 11 BTC bet nobody seems to be disputing the fact that they gambled and lost. The question is whether the site should pay for the losses from their own pocket because the bets wouldn't have been made if the withdrawal had gone through.

I think in the event that it was simply a hot wallet issue, it's pretty clear. Hot wallets run out occasionally. Players can't expect sites to refund bets made just because the hot wallet was empty. But this case is murkier. There was a bug on the site with made the players think that their coins were already lost, customer support weren't responding to emails or on this thread and so the players apparently felt like their only chance of getting their coins back was to carry on playing. I think if it was me I would have given customer support more time to respond to me, rather than continuing to play, and I don't know what the right thing would be for the site to do. I hope the site compensates the players for this bug and generally steps up its game.

Edit: I notice SatoshiDice is accepting "investment" from players now. Is the cold wallet address and list of investment amounts published? And if not, why not?

Exactly this, i have had cases before where the hot wallet was not full enough for me to withdraw and afterwards lost coins, i accept those losses as my own fault due to impatience. However SatoshiDice you cannot lump this case in with those as my issue is a very unique one where i:

1) tried to withdraw 36 2) could not due to hot wallet so tried to withdraw 31 which caused an error and dropped my available funds to withdraw by 31 (31.17 exactly)3) Considering the fact that i was still aloud to withdraw any amount higher then 31.17 because this is where my balance seemed to be 'zeroed' out, and the fact i was panicking as i had felt i had lost these coins due to your site's bug YOUR ERROR not mine, this then tempted me to continue my bets in the only hopes to get some coins back.

If this was just simply a hot wallet issue i would not be in here asking for reimbursement as i wouldn't have been able to withdraw at all until the hot wallet was filled. This case though i could still withdraw amounts higher then 31.17 so obviously this tempted me to try to increase my balance at any hope of regaining coins that i assumed at the time were lost due to this glitch.

The first time i had a hotwallet error i gambled and lost my entire balance of 15btc.The second time i had a hotwallet error i had learnt from the last time and waited 24 hours and then cashed out 10btc. The third time this happened (this particular case) i had 36 bitcoins and tried to withdraw the maximum i could. This is when the glitch in your site occured.

If it was just telling me that there were not enough funds in the hot wallet, i would have walked away this time like i did the last and continued trying to cashout until the funds were available, but a very different error occured which makes this a very unique case and is the only reason i am asking for compensation.

I understand in hindsight that i still should have waited, but you still need to understand that this glitch caused me to believe i had lost them anyway and also the fact your SatoshiDice account on this forum was last active on the 11th, i believed at the time that my only hope of regaining some back of what i had lost was to get my balance as high above 31.17 as possible by takin a further betting risk and at least try to walk away regaining for original deposit of 20btc, i figured this was better then losing them all. However through doing this i was only able to get around 13 back.

Yes i should have waited, but i panicked due to an error on your site. This case is very different and you need to address it accordingly and be compensating me accordingly.

I am sure your company would be compensating me if this error occurred on a small amount, well unfortunately for the both of us it was a much larger amount and that should be besides the point. If this glitch did not occur, your casino would be down and i would be up. Instead i am at a big loss and you are trying to run away from this problem/glitch so your casino is at a win here.

I truly understand your concerns and I think it is about time that the SD management is addressing them. As a dice site owner I just like to mention how we handle withdrawal requests. In case our hot wallet is 'empty', withdrawal requests will go into pending status until manually processed by the administration. There is no way that members could continue gambling with those funds and risk and eventually lose them all.

<- My trust rating is a joke, due to the poor and worthless implementation of trust ratings at bitcointalk.org

That is another point i was going to bring up. This is how they should be operating their site to avoid instances like this. I have used a different site since and that site does the same thing you just mentioned. I withdrew 20 bitcoins and even though there were not enough funds in the hot wallet it went into pending mode and my betting allowance dropped to 0 as it should have. I felt very comfortable knowing the transaction was being processed even though it did take a while.

However i think they probably have it like this on purpose so people do continue betting which i guess is more profitable for them and there's really nothing 'wrong' with their set up it is just not ideal. In saying that though i still expect to be compensated because of this bug/glitch, not because of the hot wallet not being topped up. If i had continued betting just because there were no funds available to withdraw that would be my own stupid fault. I think this instance is quite different though.

That is another point i was going to bring up. This is how they should be operating their site to avoid instances like this. I have used a different site since and that site does the same thing you just mentioned. I withdrew 20 bitcoins and even though there were not enough funds in the hot wallet it went into pending mode and my betting allowance dropped to 0 as it should have. I felt very comfortable knowing the transaction was being processed even though it did take a while.

However i think they probably have it like this on purpose so people do continue betting which i guess is more profitable for them and there's really nothing 'wrong' with their set up it is just not ideal. In saying that though i still expect to be compensated because of this bug/glitch, not because of the hot wallet not being topped up. If i had continued betting just because there were no funds available to withdraw yet that would be my own stupid fault. I think this instance is quite different though.

Yeah, it is something they could have easily avoided. This happened only because they check the hot wallet balance around once a year. doesn't keep track of large withdrawals have a twice in a month support. and the bug (which they fixed).The players deserve to be compensated.

I am just wondering where Dooglus, Quickseller, NLNico, shorena, Dean and Stunna are right now? If there is just a small thing on our site they would already jumped on it.

I'm just catching up on this thread.

This is a tricky issue. It's pretty standard practice not to refund bets I think. Other than the 11 BTC bet nobody seems to be disputing the fact that they gambled and lost. The question is whether the site should pay for the losses from their own pocket because the bets wouldn't have been made if the withdrawal had gone through.

I think in the event that it was simply a hot wallet issue, it's pretty clear. Hot wallets run out occasionally. Players can't expect sites to refund bets made just because the hot wallet was empty. But this case is murkier. There was a bug on the site with made the players think that their coins were already lost, customer support weren't responding to emails or on this thread and so the players apparently felt like their only chance of getting their coins back was to carry on playing. I think if it was me I would have given customer support more time to respond to me, rather than continuing to play, and I don't know what the right thing would be for the site to do. I hope the site compensates the players for this bug and generally steps up its game.

Edit: I notice SatoshiDice is accepting "investment" from players now. Is the cold wallet address and list of investment amounts published? And if not, why not?

Exactly this, i have had cases before where the hot wallet was not full enough for me to withdraw and afterwards lost coins, i accept those losses as my own fault due to impatience. However SatoshiDice you cannot lump this case in with those as my issue is a very unique one where i:

1) tried to withdraw 36 2) could not due to hot wallet so tried to withdraw 31 which caused an error and dropped my available funds to withdraw by 31 (31.17 exactly)3) Considering the fact that i was still aloud to withdraw any amount higher then 31.17 because this is where my balance seemed to be 'zeroed' out, and the fact i was panicking as i had felt i had lost these coins due to your site's bug YOUR ERROR not mine, this then tempted me to continue my bets in the only hopes to get some coins back.

If this was just simply a hot wallet issue i would not be in here asking for reimbursement as i wouldn't have been able to withdraw at all until the hot wallet was filled. This case though i could still withdraw amounts higher then 31.17 so obviously this tempted me to try to increase my balance at any hope of regaining coins that i assumed at the time were lost due to this glitch.

The first time i had a hotwallet error i gambled and lost my entire balance of 15btc.The second time i had a hotwallet error i had learnt from the last time and waited 24 hours and then cashed out 10btc. The third time this happened (this particular case) i had 36 bitcoins and tried to withdraw the maximum i could. This is when the glitch in your site occured.

If it was just telling me that there were not enough funds in the hot wallet, i would have walked away this time like i did the last and continued trying to cashout until the funds were available, but a very different error occured which makes this a very unique case and is the only reason i am asking for compensation.

I understand in hindsight that i still should have waited, but you still need to understand that this glitch caused me to believe i had lost them anyway and also the fact your SatoshiDice account on this forum was last active on the 11th, i believed at the time that my only hope of regaining some back of what i had lost was to get my balance as high above 31.17 as possible by takin a further betting risk and at least try to walk away regaining for original deposit of 20btc, i figured this was better then losing them all. However through doing this i was only able to get around 13 back.

Yes i should have waited, but i panicked due to an error on your site. This case is very different and you need to address it accordingly and be compensating me accordingly.

I am sure your company would be compensating me if this error occurred on a small amount, well unfortunately for the both of us it was a much larger amount and that should be besides the point. If this glitch did not occur, your casino would be down and i would be up. Instead i am at a big loss and you are trying to run away from this problem/glitch so your casino is at a win here.

I truly understand your concerns and I think it is about time that the SD management is addressing them. As a dice site owner I just like to mention how we handle withdrawal requests. In case our hot wallet is 'empty', withdrawal requests will go into pending status until manually processed by the administration. There is no way that members could continue gambling with those funds and risk and eventually lose them all.

I try Withdrawal for 24 hours and 48 hours too and dont have the chance because hot wallet EMPTY.... i lost 62 btc...and put here the photo...And put 1 more won 11 and one here look i put my account in the photo 62 btc .... and use my accounht for bet....my question is... why if you cant withdrawal my ammount you play 11 btc for loose ? why you do this? you hurt me , no hurt SatoshiDice....You lost 11 btc from my account when you enter to my account . so in 48 hours everything change for my life...loose 62 btc , loose 11 btc more and nobody say nothing about this...SORRY MY ENGLISH I DONT HAVE REAL ENGLISH LIKE US

The gap between Round Initiated and Round Completed, shouldn't be more than 1-5 seconds.

But in this case it took 50 minutes for the roll to happen?

(Adding that, the previous roll is numbered #27441590 coming just before the roll number of the 11 BTC bet, (ref: https://satoshidice.com/roll/27441591), further strengthens the observation.Generally, the player does not have the time to change that bet amount and odds that fast.)

I think the 50 minutes is the duration of the whole losing streak. And someone said this player posted a screenshot showing his login URL, so it's possible someone used the login URL to play on his account.

If you look at the rollids of the bets leading up to the 11 BTC loss you'll see they are nearly consecutive. It presumably means that very few others were playing at the time.

The gap between Round Initiated and Round Completed, shouldn't be more than 1-5 seconds.

But in this case it took 50 minutes for the roll to happen?

(Adding that, the previous roll is numbered #27441590 coming just before the roll number of the 11 BTC bet, (ref: https://satoshidice.com/roll/27441591), further strengthens the observation.Generally, the player does not have the time to change that bet amount and odds that fast.)

I think the 50 minutes is the duration of the whole losing streak. And someone said this player posted a screenshot showing his login URL, so it's possible someone used the login URL to play on his account.

If you look at the rollids of the bets leading up to the 11 BTC loss you'll see they are nearly consecutive. It presumably means that very few others were playing at the time.

Yes i know, but why one player play in my account ? i have passsowrd, never withdrwal this... loose or won...i hate the guy play for me when make a error put my account..

The gap between Round Initiated and Round Completed, shouldn't be more than 1-5 seconds.

But in this case it took 50 minutes for the roll to happen?

(Adding that, the previous roll is numbered #27441590 coming just before the roll number of the 11 BTC bet, (ref: https://satoshidice.com/roll/27441591), further strengthens the observation.Generally, the player does not have the time to change that bet amount and odds that fast.)

I think the 50 minutes is the duration of the whole losing streak. And someone said this player posted a screenshot showing his login URL, so it's possible someone used the login URL to play on his account.

If you look at the rollids of the bets leading up to the 11 BTC loss you'll see they are nearly consecutive. It presumably means that very few others were playing at the time.

Yes i know, but why one player play in my account ? i have passsowrd, never withdrwal this... loose or won...i hate the guy play for me when make a error put my account..

Sorry gas7uazz i hate to come off as harsh here and i understand your pain of losing those coins, but your web address for satoshi dice technically is your password and i tried to explain before that that bet was probably made by somebody else. You have gambled your coins instead of waiting for the hot wallet to be topped up (don't get me wrong i understand your frustration with this as i have done the same thing in the past, but you shouldn't be expecting to be reimbursed from this) and you have unfortunately given out your address on this forum for all to see. You don't have much chance of getting those back.

Again, this is going to sound harsh but i really do feel like you are hurting my chances of getting my unique case addressed as an individual and causing satoshi dice to lump me in the same category of "Sorry, players who continued to gamble are not our responsibility" instead of my case being very unique due to a bug with a withdrawal going through. Regardless, i am sorry for your loss, it sux.

Now i would like SatoshiDice to look at my account and address this matter personally on this forum rather then ignoring what happened and lumping this glitch in the same category as everybody else. Images once again:

http://puu.sh/j3xUi/0ce66613e7.png - this was my balance after trying to withdraw 36, being told not enough funds in hot wallet, then trying to withdraw 31 which bounced/glitched and then finally withdrawing 5.62951086 from my total winnings.

http://puu.sh/j3xTy/a084c949c8.png - The withdrawal of 5.62951086 brought my balance down to 31.17 however the 31.17 withdrawal caused it to "zero" out at that amount. I had not continued gambling at this point so that withdrawal of 5 was from my initial win and decision to cashout.

http://puu.sh/j4ByU/92d2cabd78.png - This is after i had lost all my coins (which i have explained clearly over and over again why i felt the pressure to continue gambling due to your fault)

http://puu.sh/j4hIi/8de03fe4fc.png - This is an image of the first transaction and following transactions that took place by gambling my balance above the 31.17, regaining 13.91865035 in total from my "original" win of 36.79951086. I am deducting that amount from my first attempt to withdraw as i don't regard the wins after i continued to gamble as mine and would not have been possible if my transaction didn't bounce in the first place and had have just been sent out without an issue in the first place.

The funny thing is you are telling people who continue to gamble due to the hot wallet not being topped up, that you are not responsible. However, in those cases peoples accounts were not telling them they had 0 funds (like with me), the hot wallet error says to WAIT. With my case even though my betting balance was showing 31.17, your withdrawal error was telling me 0 funds. So technically, i continued gambling with funds that didn't even exist by the very nature of what your error was telling me. So don't you dare lump me in the same category as everybody else, i would have waited if it had told me to wait! Instead, your error was telling me my funds were likely lost into a black hole, so at the time i thought it was best to take my chances to gamble my completely screwed up balance in the chance to get some back.

So to sumarize for the 50 billionth time : first attempt to withdraw of 36.79951086 minus the 13.91865035 that i regained from continuing to gamble = 22.88086051

I will not be going away easily, this is A LOT of coins for me and i know this is probably just a "dissapointing" amount to lose for you, but i don't think it will put you into financial ruin to do the right thing from a error caused by your site.

Im getting tired of explaining myself, but i will continue to do so until i am reimbursed. Stop ignoring me personally and lumping me as the same as all the other players complaining that the hot wallet was not filled, you need to address this glitch and unique case personally and i know why you are not addressing this personally and that is because you know you are at fault.

gas7uazz, i really do feel bad for you and your loss but it's been very clear to me from the start that you won't be getting reimbursement for these and i think it is hurting my chances. I have been avoiding saying this the whole time as i feel bad for you but you did not get a glitch in your account, you gave your address (which is the same as your password in this case) away. I wish you the best of luck if you do continue to gamble, it was a lot to lose and i know exactly how it feels.

The gap between Round Initiated and Round Completed, shouldn't be more than 1-5 seconds.

But in this case it took 50 minutes for the roll to happen?

(Adding that, the previous roll is numbered #27441590 coming just before the roll number of the 11 BTC bet, (ref: https://satoshidice.com/roll/27441591), further strengthens the observation.Generally, the player does not have the time to change that bet amount and odds that fast.)

I think the 50 minutes is the duration of the whole losing streak. And someone said this player posted a screenshot showing his login URL, so it's possible someone used the login URL to play on his account.

If you look at the rollids of the bets leading up to the 11 BTC loss you'll see they are nearly consecutive. It presumably means that very few others were playing at the time.

Yes i know, but why one player play in my account ? i have passsowrd, never withdrwal this... loose or won...i hate the guy play for me when make a error put my account..

Sorry gas7uazz i hate to come off as harsh here and i understand your pain of losing those coins, but your web address for satoshi dice technically is your password and i tried to explain before that that bet was probably made by somebody else. You have gambled your coins instead of waiting for the hot wallet to be topped up (don't get me wrong i understand your frustration with this as i have done the same thing in the past, but you shouldn't be expecting to be reimbursed from this) and you have unfortunately given out your address on this forum for all to see. You don't have much chance of getting those back.

Again, this is going to sound harsh but i really do feel like you are hurting my chances of getting my unique case addressed as an individual and causing satoshi dice to lump me in the same category of "Sorry, players who continued to gamble are not our responsibility" instead of my case being very unique due to a bug with a withdrawal going through. Regardless, i am sorry for your loss, it sux.

Now i would like SatoshiDice to look at my account and address this matter personally on this forum rather then ignoring what happened and lumping this glitch in the same category as everybody else. Images once again:

http://puu.sh/j3xUi/0ce66613e7.png - this was my balance after trying to withdraw 36, being told not enough funds in hot wallet, then trying to withdraw 31 which bounced/glitched and then finally withdrawing 5.62951086 from my total winnings.

http://puu.sh/j3xTy/a084c949c8.png - The withdrawal of 5.62951086 brought my balance down to 31.17 however the 31.17 withdrawal caused it to "zero" out at that amount. I had not continued gambling at this point so that withdrawal of 5 was from my initial win and decision to cashout.

http://puu.sh/j4ByU/92d2cabd78.png - This is after i had lost all my coins (which i have explained clearly over and over again why i felt the pressure to continue gambling due to your fault)

http://puu.sh/j4hIi/8de03fe4fc.png - This is an image of the first transaction and following transactions that took place by gambling my balance above the 31.17, regaining 13.91865035 in total from my "original" win of 36.79951086. I am deducting that amount from my first attempt to withdraw as i don't regard the wins after i continued to gamble as mine and would not have been possible if my transaction didn't bounce in the first place and had have just been sent out without an issue in the first place.

The funny thing is you are telling people who continue to gamble due to the hot wallet not being topped up, that you are not responsible. However, in those cases peoples accounts were not telling them they had 0 funds (like with me), the hot wallet error says to WAIT. With my case even though my betting balance was showing 31.17, your withdrawal error was telling me 0 funds. So technically, i continued gambling with funds that didn't even exist by the very nature of what your error was telling me. So don't you dare lump me in the same category as everybody else, i would have waited if it had told me to wait!

So to sumarize for the 50 billionth time : first attempt to withdraw of 36.79951086 minus the 13.91865035 that i regained from continuing to gamble = 22.88086051

I will not be going away easily, this is A LOT of coins for me and i know this is probably just a "dissapointing" amount to lose for you, but i don't think it will put you into financial ruin to do the right thing from a error caused by your site.

Im getting tired of explaining myself, but i will continue to do so until i am reimbursed. Stop ignoring me personally and lumping me as the same as all the other players complaining that the hot wallet was not filled, you need to address this glitch and unique case personally and i know why you are not addressing this personally and that is because you know you are at fault.

gas7uazz, i really do feel bad for you and your loss but it's been very clear to me from the start that you won't be getting reimbursement for these and i think it is hurting my chances. I have been avoiding saying this the whole time as i feel bad for you but you did not get a glitch in your account, you gave your address (which is the same as your password in this case) away. I wish you the best of luck if you do continue to gamble, it was a lot to lose and i know exactly how it feels.

My account have password for withdrawal...so if i give my account here to all...i think nobody withdrawal...because need the PASSWORD for withdrawal...and im i the only know about the password...ok i give my old account but withdrawal nobody do because i have PASSWORD FOR WITHDRAWAL... you understand me? why i ask this??the person who play in my account...no withdrwal and hungry with that play and loose my coins....anyway i use another account now...but i think its no deserve this...

The gap between Round Initiated and Round Completed, shouldn't be more than 1-5 seconds.

But in this case it took 50 minutes for the roll to happen?

(Adding that, the previous roll is numbered #27441590 coming just before the roll number of the 11 BTC bet, (ref: https://satoshidice.com/roll/27441591), further strengthens the observation.Generally, the player does not have the time to change that bet amount and odds that fast.)

I think the 50 minutes is the duration of the whole losing streak. And someone said this player posted a screenshot showing his login URL, so it's possible someone used the login URL to play on his account.

If you look at the rollids of the bets leading up to the 11 BTC loss you'll see they are nearly consecutive. It presumably means that very few others were playing at the time.

Yes i know, but why one player play in my account ? i have passsowrd, never withdrwal this... loose or won...i hate the guy play for me when make a error put my account..

Sorry gas7uazz i hate to come off as harsh here and i understand your pain of losing those coins, but your web address for satoshi dice technically is your password and i tried to explain before that that bet was probably made by somebody else. You have gambled your coins instead of waiting for the hot wallet to be topped up (don't get me wrong i understand your frustration with this as i have done the same thing in the past, but you shouldn't be expecting to be reimbursed from this) and you have unfortunately given out your address on this forum for all to see. You don't have much chance of getting those back.

Again, this is going to sound harsh but i really do feel like you are hurting my chances of getting my unique case addressed as an individual and causing satoshi dice to lump me in the same category of "Sorry, players who continued to gamble are not our responsibility" instead of my case being very unique due to a bug with a withdrawal going through. Regardless, i am sorry for your loss, it sux.

Now i would like SatoshiDice to look at my account and address this matter personally on this forum rather then ignoring what happened and lumping this glitch in the same category as everybody else. Images once again:

http://puu.sh/j3xUi/0ce66613e7.png - this was my balance after trying to withdraw 36, being told not enough funds in hot wallet, then trying to withdraw 31 which bounced/glitched and then finally withdrawing 5.62951086 from my total winnings.

http://puu.sh/j3xTy/a084c949c8.png - The withdrawal of 5.62951086 brought my balance down to 31.17 however the 31.17 withdrawal caused it to "zero" out at that amount. I had not continued gambling at this point so that withdrawal of 5 was from my initial win and decision to cashout.

http://puu.sh/j4ByU/92d2cabd78.png - This is after i had lost all my coins (which i have explained clearly over and over again why i felt the pressure to continue gambling due to your fault)

http://puu.sh/j4hIi/8de03fe4fc.png - This is an image of the first transaction and following transactions that took place by gambling my balance above the 31.17, regaining 13.91865035 in total from my "original" win of 36.79951086. I am deducting that amount from my first attempt to withdraw as i don't regard the wins after i continued to gamble as mine and would not have been possible if my transaction didn't bounce in the first place and had have just been sent out without an issue in the first place.

The funny thing is you are telling people who continue to gamble due to the hot wallet not being topped up, that you are not responsible. However, in those cases peoples accounts were not telling them they had 0 funds (like with me), the hot wallet error says to WAIT. With my case even though my betting balance was showing 31.17, your withdrawal error was telling me 0 funds. So technically, i continued gambling with funds that didn't even exist by the very nature of what your error was telling me. So don't you dare lump me in the same category as everybody else, i would have waited if it had told me to wait!

So to sumarize for the 50 billionth time : first attempt to withdraw of 36.79951086 minus the 13.91865035 that i regained from continuing to gamble = 22.88086051

I will not be going away easily, this is A LOT of coins for me and i know this is probably just a "dissapointing" amount to lose for you, but i don't think it will put you into financial ruin to do the right thing from a error caused by your site.

Im getting tired of explaining myself, but i will continue to do so until i am reimbursed. Stop ignoring me personally and lumping me as the same as all the other players complaining that the hot wallet was not filled, you need to address this glitch and unique case personally and i know why you are not addressing this personally and that is because you know you are at fault.

gas7uazz, i really do feel bad for you and your loss but it's been very clear to me from the start that you won't be getting reimbursement for these and i think it is hurting my chances. I have been avoiding saying this the whole time as i feel bad for you but you did not get a glitch in your account, you gave your address (which is the same as your password in this case) away. I wish you the best of luck if you do continue to gamble, it was a lot to lose and i know exactly how it feels.

My account have password for withdrawal...so if i give my account here to all...i think nobody withdrawal...because need the PASSWORD for withdrawal...and im i the only know about the password...ok i give my old account but withdrawal nobody do because i have PASSWORD FOR WITHDRAWAL... you understand me? why i ask this??the person who play in my account...no withdrwal and hungry with that play and loose my coins....anyway i use another account now...but i think its no deserve this...

You cannot put a password on your SatoshiDice account, you are making things up and ruining my chances of getting reimbursed for a legitimate reason. Accept your loss, I have had to many times before, it's painful. You have been messaging on here for quite a long time, going back a lot further then my issue and you have been refunded before for continuing to gamble instead of waiting for the hot wallet to be filled. I am sure they only did this because it was a small amount then, but now you are not going away. You should have learnt from that first mistake, instead of going and doing the same thing a second time.

In the process, you are not accepting yourself at fault and because of this i am being lumped into a category with you and not getting my error addressed personally! I'm sure i am coming off as a huge a-hole but im sorry mate but you are really hurting my chances of a legitimate reimbursement or at very least my issue needs to be looked into and addressed directly as unique case.

The gap between Round Initiated and Round Completed, shouldn't be more than 1-5 seconds.

But in this case it took 50 minutes for the roll to happen?

(Adding that, the previous roll is numbered #27441590 coming just before the roll number of the 11 BTC bet, (ref: https://satoshidice.com/roll/27441591), further strengthens the observation.Generally, the player does not have the time to change that bet amount and odds that fast.)

I think the 50 minutes is the duration of the whole losing streak. And someone said this player posted a screenshot showing his login URL, so it's possible someone used the login URL to play on his account.

If you look at the rollids of the bets leading up to the 11 BTC loss you'll see they are nearly consecutive. It presumably means that very few others were playing at the time.

Yes i know, but why one player play in my account ? i have passsowrd, never withdrwal this... loose or won...i hate the guy play for me when make a error put my account..

Sorry gas7uazz i hate to come off as harsh here and i understand your pain of losing those coins, but your web address for satoshi dice technically is your password and i tried to explain before that that bet was probably made by somebody else. You have gambled your coins instead of waiting for the hot wallet to be topped up (don't get me wrong i understand your frustration with this as i have done the same thing in the past, but you shouldn't be expecting to be reimbursed from this) and you have unfortunately given out your address on this forum for all to see. You don't have much chance of getting those back.

Again, this is going to sound harsh but i really do feel like you are hurting my chances of getting my unique case addressed as an individual and causing satoshi dice to lump me in the same category of "Sorry, players who continued to gamble are not our responsibility" instead of my case being very unique due to a bug with a withdrawal going through. Regardless, i am sorry for your loss, it sux.

Now i would like SatoshiDice to look at my account and address this matter personally on this forum rather then ignoring what happened and lumping this glitch in the same category as everybody else. Images once again:

http://puu.sh/j3xUi/0ce66613e7.png - this was my balance after trying to withdraw 36, being told not enough funds in hot wallet, then trying to withdraw 31 which bounced/glitched and then finally withdrawing 5.62951086 from my total winnings.

http://puu.sh/j3xTy/a084c949c8.png - The withdrawal of 5.62951086 brought my balance down to 31.17 however the 31.17 withdrawal caused it to "zero" out at that amount. I had not continued gambling at this point so that withdrawal of 5 was from my initial win and decision to cashout.

http://puu.sh/j4ByU/92d2cabd78.png - This is after i had lost all my coins (which i have explained clearly over and over again why i felt the pressure to continue gambling due to your fault)

http://puu.sh/j4hIi/8de03fe4fc.png - This is an image of the first transaction and following transactions that took place by gambling my balance above the 31.17, regaining 13.91865035 in total from my "original" win of 36.79951086. I am deducting that amount from my first attempt to withdraw as i don't regard the wins after i continued to gamble as mine and would not have been possible if my transaction didn't bounce in the first place and had have just been sent out without an issue in the first place.

The funny thing is you are telling people who continue to gamble due to the hot wallet not being topped up, that you are not responsible. However, in those cases peoples accounts were not telling them they had 0 funds (like with me), the hot wallet error says to WAIT. With my case even though my betting balance was showing 31.17, your withdrawal error was telling me 0 funds. So technically, i continued gambling with funds that didn't even exist by the very nature of what your error was telling me. So don't you dare lump me in the same category as everybody else, i would have waited if it had told me to wait!

So to sumarize for the 50 billionth time : first attempt to withdraw of 36.79951086 minus the 13.91865035 that i regained from continuing to gamble = 22.88086051

I will not be going away easily, this is A LOT of coins for me and i know this is probably just a "dissapointing" amount to lose for you, but i don't think it will put you into financial ruin to do the right thing from a error caused by your site.

Im getting tired of explaining myself, but i will continue to do so until i am reimbursed. Stop ignoring me personally and lumping me as the same as all the other players complaining that the hot wallet was not filled, you need to address this glitch and unique case personally and i know why you are not addressing this personally and that is because you know you are at fault.

gas7uazz, i really do feel bad for you and your loss but it's been very clear to me from the start that you won't be getting reimbursement for these and i think it is hurting my chances. I have been avoiding saying this the whole time as i feel bad for you but you did not get a glitch in your account, you gave your address (which is the same as your password in this case) away. I wish you the best of luck if you do continue to gamble, it was a lot to lose and i know exactly how it feels.

My account have password for withdrawal...so if i give my account here to all...i think nobody withdrawal...because need the PASSWORD for withdrawal...and im i the only know about the password...ok i give my old account but withdrawal nobody do because i have PASSWORD FOR WITHDRAWAL... you understand me? why i ask this??the person who play in my account...no withdrwal and hungry with that play and loose my coins....anyway i use another account now...but i think its no deserve this...

You cannot put a password on your SatoshiDice account, you are making things up and ruining my chances of getting reimbursed for a legitimate reason. Accept your loss! I have had to many times before, it's painful, deal with it! You have been messaging on here for quite a long time, going back a lot further then my issue and you have been refunded before for continuing to gamble instead of waiting for the hot wallet to be filled. I am sure they only did this because it was a small amount then, but now you are not going away. You should have learnt from that first mistake, instead of going and doing the same thing a second time.

In the process, you are not accepting yourself at fault and because of this i am being lumped into a category with you and not getting my error addressed personally! I'm sure i am coming off as a huge a-hole but im sorry mate but you are really hurting my chances of a legitimate reimbursement or at very least my issue needs to be looked into and addressed directly.

Who tell you you cannot put a password in SatoshiDice? you are wrong my friend... check and you see you need password for withdrawal...for play no, but withdrawal the btc yes...and I did not change anything about their problems and not spoiling anything ... everyone has their problems, I should shut up? check the account SD you have the chance for put a PASSWORD

Ahh, im very sorry for thinking you made that up, i did not realize this. There may be some slim chance of reimbursement in this case if people were making useless bets without the ability to cash out, however i think it is going to be very difficult considering you gave the address away in the first place and it is still your responsibility to keep your account protected. I don't know what to say, at the same time though your case is completely separate to mine and i hope they address us accordingly.

Ahh, im very sorry for thinking you made that up, i did not realize this. There may be some slim chance of reimbursement in this case if people were making useless bets without the ability to cash out, however i think it is going to be very difficult considering you gave the address away in the first place and it is still your responsibility to keep your account protected. I don't know what to say, at the same time though your case is completely separate to mine and i hope they address us accordingly.

they need fix my problem and your problem too...my fault put the account...but have password for withdrwal..soo the people use my account no have chance withdrwal...and bet for bet...no for nothing more...the 62 lost no problem...but this i deserve this again in my new account