We are here for you.

If you have been directly impacted by COVID-19 and have found yourself in a place of uncertainty regarding your MINI Financial Services contract, please reach out to us and we will do our best to accommodate your individual needs.

We encourage you to access your My MINI Account, our convenient and secure self-service option to manage your MINI Financial Services account 24/7. If you do not already have an account set up online, we would strongly encourage you to do so by visiting My MINI Account. If you are not able to find what you need through My MINI Account, please visit our FAQs on MINI.ca or give us a call at 1-866-DRV-MINI.

OPPORTUNITY KNOCKS.

THIS IS THE START OF SOMETHING NEW.

Every ending is also a beginning. Every change brings an opportunity. The end of your lease presents a crossroads of sorts, and as far as MINI Financial Services is concerned, that’s a good thing, and we’re excited to help you navigate the process. Whether you choose drive off in a new MINI, buy out the MINI you’re currently in, or return your vehicle, an Authorized MINI Retailer is ready to help you upgrade your journey.

See below for a full walk-through of the MINI Financial Services lease maturity process.

LEASE MATURITY.

MILESTONES

The lease maturity process for your MINI is simple. To ensure things run smoothly, there are a few simple steps you’ll have to complete. Below is a personalized event timeline that we’ve created to notify you of these important dates and requirements.

ENTER YOUR LEASE MATURITY DATE BELOW.

These timelines may be affected by the COVID-19 situation. We ask that you contact us if you have questions on your end of lease process.

Below are four Lease Maturity milestones that need to be arranged in the near future. Note: All dates are approximate and are not pre-booked. Contact your MINI Retailer to finalize the dates and times that are best for you.

LEASE MATURITY CALL

If you haven’t been contacted yet, reach out to your MINI Retailer directly to book a pre-inspection. Also, please let them know if you want to keep your current MINI, or if you’re interested in a new one.
Approximately 180–120 days before your lease matures, you can expect a call from your MINI Retailer as a reminder that your lease maturity date is approaching. Take this opportunity to come into your MINI Retailer for a pre-inspection and to let them know if you are looking to keep your current MINI or if you are interested in a new one.

INSPECTION CALL

If you haven’t been contacted yet, please get in touch with AutoVIN Canada directly to arrange your appointment for a brief vehicle inspection. This inspection can be completed at any location that is convenient to you.
Approximately 75 days before your lease expires, you can expect a call from our preferred inspection company, AutoVIN Canada, to arrange an appointment for a brief vehicle inspection. The inspection can be completed anywhere you choose, including your home or office.

VEHICLE INSPECTION

If you have not made an appointment to have your MINI inspected, please contact AutoVIN Canada to arrange one immediately.
After AutoVIN Canada evaluates the condition of your MINI, a Vehicle Inspection Report will be available online within 48 hours of the physical inspection, outlining the condition of your vehicle. If your vehicle requires any repairs or maintenance, you are strongly encouraged to have the work completed prior to the vehicle turn-in date. To ensure all repairs or maintenance are completed properly, please visit your authorized MINI Retailer.

Please note that if you have purchased MINI Financial Services Excess Wear & Use Protection with your MINI vehicle, this process has been simplified for you. Upon completion of your vehicle inspection by AutoVIN Canada, please contact one of our Lease Maturity Specialists at
1-866-DRV-MINI1-866-DRV-MINI
to see if any chargeable items will be taken care of by your Excess Wear & Use Protection coverage.

RETURN YOUR VEHICLE

Your MINI must be returned to your MINI Retailer on or before this date. Please book an appointment with your MINI Retailer to have your vehicle’s condition and maintenance history reviewed as soon as possible.
Your MINI vehicle must be returned to your MINI Retailer before or on the lease maturity date. Please schedule your appointment with your Retailer in advance to review your vehicle’s condition and confirm all necessary maintenance and/or repairs have been made. Please ensure that both sets of keys, owner’s manual, vehicle accessories (as applicable) and original copy of ownership (Province of Alberta only) are returned with the vehicle, as required. Once confirmed, you and your Retailer will sign a Vehicle Return Confirmation Form to complete the vehicle turn-in process. You may also settle any applicable excess wear and use charges at this time.

REMINDER: Please ensure that you take the time to delete all of your personal information from the iDrive system of your MINI (if applicable) prior to vehicle turn-in. Click here to view a PDF document containing step-by-step instructions on how to perform this important task.

OPTIONS.

Your end-of-lease options are below. Whether you decide to upgrade to a new MINI, purchase your current one, or return it, contact your MINI Retailer and they’ll be happy to walk you through the process in detail.

If you are planning to visit a MINI Retailer, please call ahead as their hours of operation may have changed.

WEAR AND USE OVERVIEW.

If you’re planning on returning your current MINI, this handy interactive guide will assist you with checking for acceptable wear and use, and help you determine if any maintenance or repair work needs to be completed before your vehicle return date. If you purchased MINI Financial Services Excess Wear & Use Protection at contract inception, you will be protected from some damages that would otherwise be chargeable at lease maturity. Please use the toggle above to view the acceptable wear and use on your vehicle based on your applicable coverage.

Wear and useExcess Wear and Use Protection

EXTERIOR

INTERIOR

WHEELS

OTHER

EXTERIOR

INTERIOR

WHEELS

OTHER

Wear and useExcess Wear and Use Protection

EXCESS WEAR AND USE PROTECTION.

MINI Financial Services Excess Wear and Use Protection covers some vehicle damage that would otherwise be chargeable. The following guidelines can help you determine whether your MINI has any uncovered damage before returning it to a MINI Retailer.

Wear and useExcess Wear and Use Protection

EXTERIOR

INTERIOR

WHEELS

OTHER

EXTERIOR

INTERIOR

WHEELS

OTHER

ACCEPTABLE

UNACCEPTABLE

EXTERIOR

Scratches or scuffs through the paint that are less than 2" in length;

Exterior dents with damage 2" or less (maximum three occurrences per panel);

Minor stone chips that affect an area within the 2" middle circle of the Evaluator;

Cleanable road tar;

Superficial scuffs/scratches that do not penetrate the paint.

Scratches or scuffs through paint greater than 2" middle circle of the Evaluator;

Stone chips that cover an area greater than the 2" middle circle of the Evaluator;

Minor scratches and bull’s-eyes (without any associated cracks) that are outside of the driver’s wiper arc, less than 1/2", and do not distort or obscure the driver’s view of the road (up to two occurrences);

Any windshield replacement that does not have the approved MINI logo displayed in the glass;

Windshield that has been polished to remove damage;

Star breaks, bull’s-eyes with cracks, or windshield cracks that are larger than 1/2";• Any star breaks, bull’s-eyes with cracks, or windshield cracks that are within the driver’s wiper arc, regardless of size;

Any condition that prevents issuance of a valid inspection certificate in the province where the vehicle is returned;

Any repair with detectable cracks, regardless of size, that distort or obscure the driver’s view of the road;

Puncture that results in water penetration.

FRAME AND UNIBODY

Damage that does not affect the safety or structural integrity of the frame or unibody;

Repairs using manufacturer’s recommended methods that restore the vehicle to original specification (consult a MINI Retailer for a Certified Collision Repair Centre);

Minor scrapes, gouges, or dents to the frame or unibody.

Repairs that do not restore the frame or unibody to manufacturer’s specifications;

Four matching MINI approved tires that have at least 4/32" of tread depth that also meet the vehicle’s original tire specifications (size, load index, speed rating, run-flat) which can be found on the vehicle door B pillar decal and/or within the vehicle’s owner’s manual. MINI approved tires are manufactured by Pirelli, Continental, Goodyear, Dunlop, Michelin, Bridgestone, and Hankook.

Minor scuffs to tires that do not affect the safety of the tire;

Minor scuffs or nicks to alloys that fall within the 4" outer circle of the Evaluator.

GLASS AND LAMPS

ACCEPTABLE

Minor scratches and bull’s-eyes (without any associated cracks) that are outside of the driver’s wiper arc, less than 1/2", and do not distort or obscure the driver’s view of the road (up to two occurrences);

Any windshield replacement that does not have the approved MINI logo displayed in the glass;

Windshield that has been polished to remove damage;

Star breaks, bull’s-eyes with cracks, or windshield cracks that are larger than 1/2";• Any star breaks, bull’s-eyes with cracks, or windshield cracks that are within the driver’s wiper arc, regardless of size;

Any condition that prevents issuance of a valid inspection certificate in the province where the vehicle is returned;

Any repair with detectable cracks, regardless of size, that distort or obscure the driver’s view of the road;

Puncture that results in water penetration.

FRAME AND UNIBODY

ACCEPTABLE

Damage that does not affect the safety or structural integrity of the frame or unibody;

Repairs using manufacturer’s recommended methods that restore the vehicle to original specification (consult a MINI Retailer for a Certified Collision Repair Centre);

Minor scrapes, gouges, or dents to the frame or unibody.

UNACCEPTABLE

Repairs that do not restore the frame or unibody to manufacturer’s specifications;

WHEELS AND TIRES

ACCEPTABLE

Four matching MINI approved tires that have at least 4/32" of tread depth that also meet the vehicle’s original tire specifications (size, load index, speed rating, run-flat) which can be found on the vehicle door B pillar decal and/or within the vehicle’s owner’s manual. MINI approved tires are manufactured by Pirelli, Continental, Goodyear, Dunlop, Michelin, Bridgestone, and Hankook.

Minor scuffs to tires that do not affect the safety of the tire;

Minor scuffs or nicks to alloys that fall within the 4" outer circle of the Evaluator.

Four matching MINI approved tires that have less than 4/32” of tread depth that also meet the vehicle’s original tire specifications (size, load index, speed rating, run-flat) which can be found on the vehicle door B pillar decal and/or within the vehicle’s owner’s manual. MINI approved tires are manufactured by Pirelli, Continental, Goodyear, Dunlop, Michelin, and Bridgestone.

Minor scuffs to tires that do not affect the safety of the tire;

Scratches to the wheel covers, rims, or alloys.

Tire specifications and sizes different from the original tires supplied on your vehicle, including incorrect type (e.g. run-flat), and/or a non-approved brand (approved brands are Michelin, Pirelli, Bridgestone, Continental, Dunlop and Goodyear);

Recapped or retread tires;

Tire sidewall repair plugs;

Bulges or indentations in the sidewall;

Snow tires;

Flat tires;

Any tire damage that affects the safe operation of the vehicle;

Mismatched, bent, cracked, or broken wheels, wheel covers, or alloys;

Alloy wheel specification, sizes and type (wheel style) different than the vehicle’s original equipment, including painted wheels.

WHEELS AND TIRES

ACCEPTABLE

Four matching MINI approved tires that have less than 4/32” of tread depth that also meet the vehicle’s original tire specifications (size, load index, speed rating, run-flat) which can be found on the vehicle door B pillar decal and/or within the vehicle’s owner’s manual. MINI approved tires are manufactured by Pirelli, Continental, Goodyear, Dunlop, Michelin, and Bridgestone.

Minor scuffs to tires that do not affect the safety of the tire;

Scratches to the wheel covers, rims, or alloys.

UNACCEPTABLE

Tire specifications and sizes different from the original tires supplied on your vehicle, including incorrect type (e.g. run-flat), and/or a non-approved brand (approved brands are Michelin, Pirelli, Bridgestone, Continental, Dunlop and Goodyear);

Recapped or retread tires;

Tire sidewall repair plugs;

Bulges or indentations in the sidewall;

Snow tires;

Flat tires;

Any tire damage that affects the safe operation of the vehicle;

Mismatched, bent, cracked, or broken wheels, wheel covers, or alloys;

Alloy wheel specification, sizes and type (wheel style) different than the vehicle’s original equipment, including painted wheels.

FIND A MINI CERTIFIED
COLLISION REPAIR CENTRE.

Our MINI Certified Collision Repair Centres (CCRC) are able to repair any signs of wear and use that may be considered "unacceptable” and restore your MINI back to its factory specifications. Every MINI CCRC is equipped with specialized tools and trained technicians to give you fast, easy service, and a guarantee that your repairs are MINI Certified. Schedule your appointment today at a repair centre near you.

FIND A MINI CERTIFIED
COLLISION REPAIR CENTRE.

Our MINI Certified Collision Repair Centres (CCRC) are able to repair any signs of wear and use that may be considered "unacceptable” and restore your MINI back to its factory specifications. Every MINI CCRC is equipped with specialized tools and trained technicians to give you fast, easy service, and a guarantee that your repairs are MINI Certified. Schedule your appointment today at a repair centre near you.

SCHEDULE A SERVICE APPOINTMENT

SELECT A MINI RETAILER

Hey there! Just wanted to let you know that you’re about to leave the MINI Canada ("MINI"), a division of BMW Canada Inc., website platform.
The third party website you will be entering is not owned or operated by MINI and/or its affiliates.
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Please be aware that the privacy policy or any terms and conditions on the third party website may be different than ours,
so please be sure to read the third party policies closely.
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