Here & Now media analyst John Carroll has some suggestions for pledges that media companies can make, as well as some resolutions for people who use Twitter.

For example, Pope Benedict XVI (@Pontifex) is missing an opportunity to engage with his followers, Carroll said.

“I would recommend that he get into a tweet fight with somebody.”

– John Carroll

“What he tweets out is entirely bland. What people are tweeting to him is just a viper’s nest of recriminations, bitterness – it’s a combination of the scatological, the sacrilegious and the snarky,” Carroll said. “I would recommend that he get into a tweet fight with somebody.”

Facebook and photo-sharing service Instagram, which Facebook bought in April 2012, have been magnets for controversy this year, mostly due to privacy issues.

“Facebook is sucking more and more data out of people all the time. That’s the business they’re in,” Carroll said. “They’re always instituting these new policies, and nobody knows really what the terms of service are, so my resolution for them would be basically, don’t change your privacy policy for an entire year. See if you can kick the whole information-sucking that you do all the time and give people a break for a while. Let them operate without worrying about how much they’re exposing themselves.”