Decatur, GA - 725 Dekalb Industrial Way

Thursday, 11.15.2018 I cannot say enough nice things about the lovely staff at Gerber Collision and Glass Decatur, Georgia. Everyone one was incredibly nice and helpful to me. I delivered my Subaru to them on Monday, 11.12.2018. The receptionist called Enterprise to pick me up. Whilst I was removing items from my car to put into the Enterprise car, a very nice Gerber employee came out to my car and brought me the hot chocolate that I had left inside. It was raining and cold that day and she said she did not want me to have to go back inside to deliver my car key. She came outside to get the car key from me and to hand me my hot chocolate. How incredibly kind of her. What wonderul customer service. On Wednesday, 11.14.2018, at 12:30 pm, I received a phone call Gerber Collision advising me that my car was repaired and ready for pickup. I
...was surprised and pleased that my car was ready. Whomever did the actual repair work on my Subaru did a lovely job. You would never know that the car had ever sutained any damage. Please be advised that Gerber Collision and Glass Decatur is an amazing place to have your restored. The staff, the technicians, and the overall welcoming friendliness and helpfulness were so appreciated. Customer Service at its finest.
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I am so relieved that I have a place to go in the future for my vehicle! The Lady Ms W. and the Mgr Mr C. was so helpful with me understanding my SUV hatch issue with rainwater. The integrity of the staff is worth while my driving extra miles next time I need a repair! Thank you...

Gerber Collision & Glass was great! Dennis was my estimator and he was very easy to work with. He was patient and kind and explained the process and what needed done. I got my car back 2 days early! It looks excellent, like nothing even happened! Very impressed with the service. Thank you!!

Cannot say enough good things about this place. Jeri' had me send her pictures of my car because they were so backed up, got me an estimate pretty quickly, which was entirely reasonable, and my car was fixed quickly. Really pleased.

Staff was understanding, very nice, and easy to work with. They kept me informed throughout the process by text. That was amazingly comforting and helped me know how to schedule work and personal things around the repair. Thanks a million for that feature

Excellent experience, as always. Alicia was very helpful in helping me pick up--even though i was late--and checked out an additional problem to get me on my way. Repairs done nicely and affordably. Thank you!