I am experiencing some major problems with internet connectivity (it just went again, hopefully I can find a way to post this).

It seems to be linked to Zone Alarm trying to update. The internet is dropping out quite a lot and it is very frustrating. If I want to guarantee that the internet will drop out I just need to try and update the virus definitions in Zone Alarm, this never works and always leads to the internet dropping out.

I have managed to download and update Zone Alarm to version 9.0.083 but this didn't help. Sometimes when I try and update the virus definition files it works for a while but then loses the connection. I have set the security to medium but this still has not helped.

It certainly does appear that Zone Alarm is the culprit, I'm almost at the point where I will try and use the Windows firewall for a while and see if that fixes the problem.

I am using a PC running Windows XP service pack 3.

Any help or advice appreciated.

DS

September 21st, 2009

davidsss

Re: Zone Alarm causing loss if internet connection

Hi

Turns out it was the modem. Wonder why it always failed when I went to upgrade ZA? Bloody coincidences :D