Certified in Workforce Analytics

Solution-Based Practice

Organizations are increasingly using analytical methods to evaluate programs and gain insight into their workforce, in an effort to improve or sustain the capability and productivity of their human capital. The topics presented in this training package address program evaluation and workforce planning methods, which are necessary for evaluating programs and preparing for future workforce needs.

Benefits

1. Understand the relevant metrics and data requirements relevant to the most common types of HR initiatives.2. Gain understanding of simple statistical techniques.3. Gain understanding of the workforce planning process and methodologies.4. Develop skills in conducting demand analysis and forecasting.

Audience

This product is best suited for those who are involved in quantifying the impact of HR programs and also those involved in workforce planning.1.HR generalists/business partners/managers2.Workforce analytics consultants3.Talent management consultants

This courseware is designed, keeping in mind with the needs of talent management professionals to learn the material and maximize it in their work projects. Users have access to the HCG Learning Management Platform where they can access courses listed below. Lessons include case studies, step-by-step guides, evidence-based models, webinars, projects, quizzes, and mentor support. Additionally, users have access to job aids and worksheets, which they can readily utilize in their work projects. Read about our success methodology►​

Talent management (TM) is a systematic approach that more effectively aligns the resources of employees and potential employees with the needs of the business. When effective it helps address employee needs and enhances the work environment by promoting employee effectiveness.

description

In this course, participants gain an understanding of how talent management systems can create better organizations, better talent, and a better career. They gain knowledge of what talent management is, how organizations benefit from talent management, characteristics of a high impact integrated talent management system and industry practices in talent management. The course highlights the benefits and costly consequences of not focusing on TM practices.

In this course, participants build the capability to:

conduct a TM system effectiveness audit

identify opportunities for integrating TM practices to meet a business need

assist in the recruitment of evidence based TM professionals

identify gaps in TM practices compared to industry benchmarks

Tools

This course gives participants access to various tools and worksheets, including:

TM System Effectiveness Audit

Industry Specific TM Practices

Program Evaluation and HR Metrics

Program evaluation (PE) is at the heart of practicing evidence-based talent management. It refers to the process of assessing the impact of an intervention by gathering data to compute the right HR metrics. The process involves developing hypotheses about expected outcomes, collecting data to assess the impact and analyzing results to identify areas for improvement.

description

In this course, participants learn the steps involved in designing a program evaluation. They develop an understanding of popular models and frameworks in program evaluation, such as Kirkpatrick’s four levels of evaluation, Return on Investment (ROI) and Utility analysis. Additionally, the course will cover the evaluation process and metrics used in common types of development programs including training interventions, leader development programs, multisource feedback interventions, executive coaching and career management systems. While this course is presented as a separate chapter, all TM interventions should have a PE component.

In this course, participants build the capability to:

describe the benefits of doing a program evaluation

use the PE framework to develop hypotheses about program outcomes

use the PE frameworks to select the right evaluation level and metric(s)

select the appropriate program evaluation method

outline the steps required to conduct a program evaluation

identify the data required to conduct a program evaluation

perform simple statistical analyses

outline the evaluation methodology for commonly used programs such as

training

leadership development

executive coaching

multi-source feedback

career management systems

Tools

This course gives participants access to various tools and worksheets, including:

Program Evaluation- Data Collection and Metrics Checklist

Statistical Techniques and when to use them

Comparison of Interview Methods for Program Evaluation

Training Evaluation Levels

Worksheet - Return on Investment Analysis

Career Development Programs-Audit Sheet

Evaluating Career Development Programs - Organizational and Individual Level Metrics

Program Evaluation of Succession Planning and Management Program-Audit Sheet

Coach Assessment

Executive Coaching Experience Evaluation Form

Workforce Analytics and Planning

Workforce planning is a systemic approach used for assessing current workforce utilization. The process requires determining priorities and allocating resources (people, capital, or materials) where they can do the most good. It involves forecasting future staffing needs such that the right talent is available for the right roles at the right time and at the right cost.

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In this course, participants will gain knowledge of the signs that signal the need for workforce planning and the steps involved in conducting a workforce analysis. Additionally, the course will present strategies for workforce segmentation, qualitative and quantitative methods for workforce estimation and other special considerations.

All certifications are valid for 3 years. To maintain the certification credentials, you must stay current in this area of expertise, build upon your knowledge, and grow as a professional in your field. Recertification requires retaking the exam.