Aviation

Stranded Flight Solutions

Stranded Flight Solutions offers a unique blend of software and ”brainware” since 2009. For us, efficiency means seamlessly integrating start-to-end service recovery solutions that meet an airline’s specific requirements. This efficiency doesn’t end with project commissioning: it just starts there. Our commitment ensures you reap efficiency gains from day one and will continue to do so long into the future. Stranded Flight Solutions is taking service recovery processes into the 21st century with the single platform approach.

History

Established in 2009

Research 2009-2012

SFS-web station solution launched in 2013

SFS360 total network solution launched in 2015

A solid client base of more than 30 airlines are benefiting direct or indirectly from the services and vision already.

SFS360 is the Global Service Recovery Platform by Stranded Flight Solutions.

This online Service Recovery Platform offers Global Network and Payment Solutions for your airline service recovery challenges. This means SFS360 supports the Business through Operational Efficiency in dealing with Interrupted, Delayed, Cancelled and Overbooked flights. Vouchers and Communications are provided to your passengers on mobile devices or through your hosts.

The SFS360 platform simplifies the Accounting Process and improves Communication with your passengers for Customer Care and Social Media departments. Central Service Recovery Handling with clear data will now be possible. Furthermore we cooperate with your suppliers for whom there are no costs to offer their services through our platform.

Stranded Flight Solutions helps you to increase Passenger Loyalty and improve Customer Experience with major Cost Savings during all irregularities.