HDFC credit card bill payment

I have already made a payment for the HDFC credit card which i have.
payment done with
1. transaction number MICI0043738168 of amount 1000/- Rs. DATE- 14/04/2010
2. transaction number MICI0044467809 of amount 13500/- Rs. DATE 19/04/2010

I have already verified these transaction and these are successfull.

despite these payment i am getting unwanted calls from hdfc bank that no payment ha been done.
bank representative was also abusing despite i told her that payment has already been done.

Response - HDFC credit card bill payment

Originally Posted by amit_consumer

I have already made a payment for the HDFC credit card which i have.
payment done with
1. transaction number MICI0043738168 of amount 1000/- Rs. DATE- 14/04/2010
2. transaction number MICI0044467809 of amount 13500/- Rs. DATE 19/04/2010

I have already verified these transaction and these are successfull.

despite these payment i am getting unwanted calls from hdfc bank that no payment ha been done.
bank representative was also abusing despite i told her that payment has already been done.

Please do me favour take this issue seriously.

Dear Amit,

We are sorry for any distress that our agents may have caused you. We would like to investigate your complaint further to ascertain if there are in fact any dues that are owed to the Bank; if not, we will ensure that such calls are not repeated. Request you to send us an email at talktous@hdfcbank.com with your credit card number and contact details. Please also include the id TTU00022621042010 in the subject line of your email. As soon as we receive this information, a bank representative shall contact you.