Apartment managers are pulled in many different directions for many different reasons throughout the day. One minute, there is the need to assess a resident’s apartment and walk vacant units; the next, quarterly inspections. Then there’s managing people, managing the numbers, and managing yourself. Finally, but not least, there’s attempting to prioritize the work in each department from specific...

Dear Apartment Industry Colleagues,One recent afternoon I was enjoying some quality time with my 9-month-old daughter watching another hilarious adventure of Sponge Bob Squarepants when the most interesting commercial ran. The product is called “Diaper Surprise” where a doll, after being fed water, “deposits” a charm in its diaper which the doll’s owners can then wear on their wrists. After...

We’d all like to think we’re irreplaceable at work. Pray tell, who will write blogs about their dream of falling in love at a summer camp when I’m gone? Who will start a small shoe collection under their desk? Who will hang Christmas ornaments from the branches of a dead bonsai on their office window sill?
No seriously—tell me who.
But while I clearly can’t be replaced, the same isn’t always...

Are your employees engaged? Are they truly motivated to achieving your property’s goals and objectives? Are you sure?Only 29 percent of North American workers are engaged in their work, according to the State of the Global Workplace, a 142-country Gallup study. And when you look at the worldwide stats, this number drops to a measly 13 percent.Thus, the bulk of employees worldwide—63 percent in...