Kindly take note that if EMS shipping is selected for non EMS countries, your order(s) will be automatically ship out as K packet in multiples packages.

Please check the weight of the items before you proceed to check out. Extra shipping fees will be charged if items weight are over 2kg. Therefore, if your purchased items exceeds 2kg, please divide your orders to avoid extra shipping charges.

- Customs and Duties

The recipient is responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

Returns/Exchanges

We want our customers to feel safe knowing they can return their items, no questions asked! If you are not happy with your items for any reason, simply follow these 3 easy steps!

Send a message to us via email to get the return mailing address.

Buyers will be contacted to arrange refund of merchant value once the returned item is received. Please note that postage is NOT refundable.

All returns must be postmarked within 14 days of receipt of your package.

All original box and sealed must be attached with no signs of use.

Refunds

It takes 3-5 business days to issue a refund for a returned or cancelled order.Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.