If none of the above is the case, check the distance of the Smart AC Control to your router. Does the error disappear when moving closer to the router? In this case the Wi-Fi signal is not strong enough in the Smart AC Control’s location and a new location closer to the router has to be selected.

If you have further questions about your Smart AC Control Wi-Fi connection, please contact us.

Tip: You can always control the AC using the user interface on the Smart AC Control even when the Internet is temporarily unavailable. Your old remote control will also work in this case.