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The item was much smaller than I had expected. I was disappointed the balls were just packed in the box without being bagged in a plastic bag for some protection. I was short 3 balls. There was no packing slip inside the box for quality control. If a person is not careful in opening the box, many of the balls could have been torn.

Love the beach balls! Just wanted to offer some constructive criticism on your item description. I thought the beach balls were going to be much larger than they are because of the way they are measured (not diameter, but pole to pole, which is odd to me). I called about it, and it was pointed out that the product highlights contain this information. But, there are two bullets related to size, and they are not listed together:
* Beach Balls are measured fully inflated from pole to pole
* Size: 12 Round
I think my quick scan only saw Size: 12 Round. It would probably be better for the customer so see this as one bulleted item, to avoid confusion:
* Size: 12 Round (Beach Balls are measured fully inflated from pole to pole)
That's it! Thanks so much.