IP phone 7821 FAC is displayed on screen (not masking with *)

Hi All,

On our 7821 phones, When we enter the FAC after dialing a number it shows FAC on the screen without the * to mask it. In every other model of phones we have the normal behaviour is to mask the FAC with * after dialing the phone number.

I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
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