Job Description

“My favorite part of my job is when someone calls and doesn’t know what to do and needs help. I can explain what we can do for them and ease their mind, letting them know how we can help them.”

-Kerri, Admissions Coordinator

At Compassus, we are dedicated to compassionate care, clinical excellence and providing comfort and support to patients and their families facing the end of life. As an Admissions Coordinator, you will be working with the families and patients at the beginning of their hospice journey by explaining benefits, coordinating care and sharing your knowledge about the hospice philosophy. We help support families and patients to serve as a guide through the hospice care process they are about to begin. For many of our team members, this is more than a career — it’s a calling.

Do you want to make a difference in the lives of others? Join our team today as a Hospice Admissions Coordinator to positively impact the experiences of our patients and families.

Position Summary

The Admissions Coordinator processes patient referrals, coordinates the admission of patients, and enters patient admission data after all requirements of hospice have been met and documented.

Principal Accountabilities

Contact physician to secure an order for the admission

Contact insurance company for pre-certification authorization

Schedule appointment with patient and family for informed consent

Explain hospice services and benefits to patients, family members, and significant others

Establish patient chart, ensuring all documentation is signed and dated

Provide back-up support for the Hospice Care Consultant

Qualifications

Effective organizational, interpersonal and communication skills

Must have reliable transportation

High sense of integrity

History of effective communication with physicians, nurses and other healthcare personnel

Experience in insurance and Medicare/Medicaid billing and reimbursement preferred

Knowledge of Microsoft Office programs

Education and Experience

High School Diploma or General Education Degree or two to three years related experience and/or training; or equivalent combination of education and experience. Bachelor’s Degree preferred.

Compassus, including all Compassus affiliates, complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Compassus, including all Compassus affiliates, does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

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