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Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!

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download first the content using your computer in a specific website of your choice, then using your USB connector (depends on your provider) connect it from your PC to your cellphone and from there the ringtone will be transferred towards your mobile phone