Author
Topic: Insurance Claim (Read 1940 times)

Customer had a power surge or lightning strike and blew all appliances. He called me and I went to the job and charged him a diagnostic fee for each appliance. I then quoted him the price for all repairs on the appliances (mostly control boards) and he has now submitted the quote to the Insurance company. Has anyone done this type of work before and is there anything I need to look out for legally or that would effect liability. I was thinking having a electrician go through the residence and check all incoming power as well as at the breaker box etc.before I started my repairs. Any ideas or experiences with this would sure be welcomed!Thanks.... Keith

the first thing to make sure of is that the customer is paying you and being reimbursed by his insuranceyou dont want to have to bill the insurance company and possibly wait months to be paid for all those expensive boards

the surge prolly came through the neutral line, no breakers there so everything in the house fries

check ground on the machines other than that you should be ok

the customer will prolly replace the TV before you are back so you can just ask them and make sure the new one never blew up before you install your parts