Product Information

Overview

The Withings Smart Baby Monitor incorporates a 3 megapixel video sensor for impressive picture quality that takes advantage of the screen resolution on your iPhone, iPad, or iPod touch. With the Pan, Tilt and Zoom technology, you can virtually move around the baby’s room. Just slide your finger like you would on a web page to get a full view of your child's activity.

Talk, play, and illuminate

You get three ways to interact with baby. First, the video feature lets you talk to baby while watching his or her moves. Then you can choose from four melodies to provide your little one with her favourite musical atmosphere. Or use the Smart Baby Monitor night light to pick a softly coloured light mood. All directly from your iOS device.

Automatic alerts

Easily set up automatic alerts to warn you in case of noise, motion or when the temperature and humidity exceed thresholds you've defined.

Everywhere

Whether at home, at a friend's, or on the road, you're always connected to your baby. The Smart Baby Monitor allows you to monitor your baby with an unlimited range and for an unlimited time, even outside your home Wi-Fi network.

What's in the Box?

Tech Specs

Height: 6.3 cm

Width: 9.2 cm

Weight: 293 g

Length: 9.2 cm

Manufacturer Information

Part Number

Mfr. Part Number: 70001901

UPC or EAN No.: 3700546700019

Warranty

Note: Apple's One-Year Limited Warranty does not apply to products that are not Apple-branded, even if packaged or sold with Apple products. Non-Apple-branded products may have the benefit of a manufacturer's warranty provided by the product manufacturer — please see your product box and literature for details. Benefits under the manufacturer's warranty are in addition to rights provided by consumer law. For details, click here.

By using the free WithBaby app, you can easily watch over your baby with high-resolution video, intuitive Pan-Tilt zoom and night vision, so you don’t miss a thing. Always be near your baby by listening, talking to your child, playing lullabies or turning on the nightlight from anywhere in the world. The Smart Baby Monitor allows you to receive discrete alerts in case of noise, motion, temperature or humidity, so that you can control your child’s environment. The Smart Baby Monitor can give you the peace of mind you need by being able to monitor your baby’s safety and comfort from wherever you are at any time.

Good, not great.

1. It's well thought out. The device is slick, wit
I wanted to love this product. It makes so much sense...

First, the good:

1. It's well thought out. The device is slick, with simple buttons and the interface is simple and easy to use.

2. The sensors are very good. The video and audio quality is excellent.

3. Connecting to the device from the office or even another country works without issue. Great for me and relatives abroad (when Skype would be intrusive or too much effort).

Now, the bad:

1. Automatic switch to infrared is rubbish. The camera automatically switches to infrared (because it thinks its dark) when it shouldn't and there is no ability to manually manage this switch. Problem being, when it's dim or the device is close to a white wall, the camera endlessly switches between normal and infrared mode (and 10 seconds out of every 20 seconds, nothing is visible). Super annoying. The monitor also does this when the camera is at a less than 90 degree angle (because it picks up its own white base) - I verified this with customer support and its a known issue, for which no fix is planned!

2. Automatic infrared adjustment is rubbish. The camera tries to find the right infrared balance/contrast, but sometimes it uses the wrong object as its focus (eg the side of our crib and not our baby). Again, super annoying that your not able to manually adjust this to see your baby clearly.

3. Battery is rubbish. Literally, lasts for 10 minutes. Don't know why they other providing one, pretending the device can be used on this basis.

Now, the mediocre: connection stability.

It manages a relatively stable connection. There are a few disconnects (and some refusals to connect), but it generally holds its connection or can be reconnected with minimal effort. That said, this can be very frustrating (esp for partners that may not be IT savvy) and is something that should not happen with this price tag. Also, it was totally dud one evening, but I understand that this was due to the Withings servers being down. Again, this should not happen.

One upshot about having had these connection issues is that I found out that if the wifi doesn't work, you can connect to it using Bluetooth. This is an excellent backup and works really nicely!

All in all, I would by this product again, because I think it's best baby monitor on the market right now. I also want to throw it out the window some evenings....

If Withings could fix the connection issues, improve the battery, and allow the user to control the infrared switching and adjustment, this would be awesome! At this price, this should have been sorted before it was sold by Apple.
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Written by David S from London

26-Dec-2012

91 of 98 people found this useful

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Good, not great.

Withings Smart Baby Monitor

1.0 out of 5 stars

i must say, had a very poor experience with this product, continuous loss of connection, battery cover kept falling off/out, app k
i must say, had a very poor experience with this product, continuous loss of connection, battery cover kept falling off/out, app kept crashing, lost patience and returned it.

The only product from apple that just didn’t “just work”
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Written by Daniel C from Lichfield

08-Nov-2012

80 of 105 people found this useful

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Withings Smart Baby Monitor

Terrific

4.0 out of 5 stars

Have to even out the reviews here: my experience of this product is first class, however I would say it was poor prior to the rece
Have to even out the reviews here: my experience of this product is first class, however I would say it was poor prior to the recent software update, and prior to this I would have to agree with the previous review, but the update has transformed this monitor into the product it promised to be.

We have a large, long, stone-built house but even at the opposite end of the house the monitor works very well on the wifi network. The visual view and night vision provide its USP, and the clip on magnetic stand make fixing to the side of the cot easy. Can thoroughly recommend.
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After sales support and customer service is terrible. Avoid!

1.0 out of 5 stars

The monitor has performed ok when it has been working but we have had lots of problems with the hardware since original purchase.
The monitor has performed ok when it has been working but we have had lots of problems with the hardware since original purchase.
The USB connection/ connector has broken on two occasions. The first time this happened Withings were helpful. The second time it happened withings were not so helpful and are now ignoring any e-mail that I send to them. I would not recommend this product or this company. The customer service is diabolical. Don't waste your money or add to your stress levels. Avoid!!
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Written by Lynsey W from Port Seton

12-Feb-2015

1 of 1 people found this useful

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After sales support and customer service is terrible. Avoid!

Excellent product

5.0 out of 5 stars

I was searching for so long for the best baby monitor and I found in this product, Easy to install, quality of building excellent,
I was searching for so long for the best baby monitor and I found in this product, Easy to install, quality of building excellent, all features are perfect.
I am using in 3 devices in 3 differents networks and also Mobil phone network and everything it is great video and audio
Highly recommend.
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Written by Romulo F from Dublin

10-Oct-2014

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Excellent product

It should be brilliant, but it's bad.

1.0 out of 5 stars

I love all the functions of this baby monitor - light, music, zoom and pan on the camera, microphone, temperature, remote access.
I love all the functions of this baby monitor - light, music, zoom and pan on the camera, microphone, temperature, remote access. All brilliant. However, it just doesn't work. It's horribly unreliable and that's probably the one thing you actually need in a monitor. The apple store were brilliant and replaced and then refunded the two I had problems with. The first had very average connectivity and physically broke the first time I unplugged it and tried to take it away on holiday - the socket the power lead plugs into fell into the device. The battery lasts literally seconds so the device was useless. (I googled the problem - it seems fairly common). The second device failed to connect at all, just gave the constant spinning wheel. I've since bought a different brand and it's really stable, I've never had a problem connecting. But I still miss the features of Withings - it's such a shame it doesn't work.
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Answer

Viewing and configuration is done through the iOS app. So to do that, I think that would require Wi
Viewing and configuration is done through the iOS app. So to do that, I think that would require Withings to release a Mac app for the baby monitor. As far as I know, they haven't done so. This means you are limited to iOS (and I guess Android?) devices.
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Answer

First of all, the access to the video feedback is protected by your credentials (login and password)
First of all, the access to the video feedback is protected by your credentials (login and password). On top of that, if your product is connected over Wi-Fi, all the video feedback is encrypted.
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Answer

You are able to monitor your baby with an unlimited range. Thereby, when you are outside your home W
You are able to monitor your baby with an unlimited range. Thereby, when you are outside your home Wi-Fi network (i.e. 3G or Wi-Fi at work), you can still monitor your baby.
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