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Possible Malware Causing Performance Problems [CLOSED]

mmarquez

Posted 28 May 2008 - 06:22 PM

mmarquez

New Member

Member

6 posts

I must say I absolutely love you guys! I had a nasty trojan that gave me the 'Internet Security Toolbar' last January and it completely took over my computer. I read through some posts that other users posted and things seem to have cleared up.

However, my internet explorer recently slowed wayyy down. I ran the AVG remover and the Super Anti Spyware and there were a couple of items that came up as 'high' risk so I used the recommended action. However, things are still excruciatingly slow.

Everything was fine until this weekend when my nephew used my computer... Hmmmm...

fenzodahl512

Posted 01 June 2008 - 10:59 PM

fenzodahl512

Malware Removal

9,863 posts

Hello, thanks for the reply.. First of all, your AVG Antispyware 7.5 is outdated and no longer supported by Grisoft. It has being replaced by AVG8.

I haven't seen any antivirus in your logs.. Antivirus is extremely crucial as without it you will get re-infected again! Do you have any? If you don't, please install ONLY ONE of these free and excellent antivirus below:

Please go to Start >> Run and type or copy/paste the following in the run box: "%userprofile%\desktop\dss.exe" /daft . Then press Enter

Click on the Scan button.

Select everything it is displaying there

Click the Fix button.

Then rescan with DAFT again - it should say now that "All associations are OK"

Close DAFT if you receive that message. This means that it is fixed now.

NEXT

Please tell me, do you know/use these programs?

Viewpoint Manager (Remove Only) Viewpoint Media PlayerWeatherBug

NEXT

I see you already have MalwareBytes' Anti-Malware.. Please run and update it..

Once the program has loaded, select "Perform Full Scan", then click Scan.

The scan may take some time to finish,so please be patient.

When the scan is complete, click OK, then Show Results to view the results.

Make sure that everything is checked, and click Remove Selected.

When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)

The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.