Software driving this phone is total junk!!!!!!!!!Keeps changing options on it's own, for example: it will change to mute on it's own, so you don't hear when phone calls come in.....change it manually to ring on calls, and a bit later it goes back to mute on it's own. PTT half the time doesn't work ......say "option not available" or will send an alert, when other person responds you can't hear them.....then all of a sudden it will work for awhile. Called carrier and they checked out service and said all was OK said it was a problem with the phone. Will be taking these back!

I have had this phone for about 3 years. I work in the industrial field( chemical plants, oil refineries, power plants, etc.) This phone has taken abuse that most other phones won't last a week in. I have worked with others who go and buy phones with amour cases and very good insurance, because they have to replace them regularly. This phone has never let me down.

The phone is complete garbage. Don't waste even a penny on it. The PC software coding is something from windows 95 and will not work with 7 or later operating systems at all. The software tech I spoke to recommended I install an earlier OS rather than tell me a work around for installing their defunct usb drivers on the pc. Even once I did get the unsigned drivers installed, it failed to initialize despite trying different com ports. Total waste of your money. Don't be fooled.

I like it! my job provides theses phones to us so I didn't have to pay shit it hasn't let me down and if it does then at least I don't have to pay for it ahaa I drop it on purpose to see what happens and it's still going strong

Anonymous, 21 Jul 2012I like the phone and all but what makes me mad is that i cant figure out how to turn off a ton... moreTotal junk!
I had mine a month and dropped it while standing halfway up a six foot ladder. The phone hit the pavement and when my helper picked it up the screen was shattered. It appears to have hit a pebble.
Besides that the functionality is pretty archaic the only feature I found to be unusual was the voice recorder although it only records the receiving end of a conversation which renders it basically useless.
The sad thing is how tough it's supposed to be. Pathetic!
I went and got an I phone and have never looked back.
I'm sure sonim won't be around much longer.
To summarize: this phone is highly over-rated and not worth the money.

Had the Armor one week---was out of town until today. Phone center add on the phone advertises e-mail and now I find out that it is not intended for email or internet use. C-Spire manager lied to me. C-Spire tech said it would but they couldn't fix the issue until I was back in the C-Spire strong signal area. Making them trade.

This phone is the worst phone on the market and this company's customer service is non existent,all you get is a recording telling you to leave a message and they never call back.If you get this phone from Ntelos DON'T expect them to do anything about it,they just tell you to keep CALLING so basically your stuck with a two year contract and a phone that will break down unless you pay $50.00 and that's if you have insurance.....the 3 year warranty is basically non-existent..'I will never deal with NTELOS OR SONIM ARMOUR AGAIN AND I'VE BEEN WITH NTELOS FOR YEARS NOW.....THEY LOST MY RESPECT!!!!

phonon, 28 Oct 2011Very few people are aware of Sonim,
this is the ruggedest phone ever made,
people who know w... moreIn three years sent the phone back 6 times. This includes the replacement/upgrade when I was told they couldn't fix/replace my quest pro so they sent 3300. Its been back 4 times and now they will not make good since my warranty is up even though the new phone has not worked within sonims specs since I received it. Horrible customer service. Retailer no longer deals in sonim for this reason. $500 dollar phone that operates worse than my $10 flip phone with $1 customer service. Stay away!

I was told you could download with this phone to the computer. OOPS LIE. The drivers are not digitally signed and do not work on the computer. This is CRAP and false advertisement. DO NOT RECOMMEND!!!! DO NOT BUY!!!!!

paper junkie, 03 Jan 2013Is there a way to change the yellow back ground when you are texting its hard to see the white... morecan any one help me with this, there may not be a feature that can be changed.

Anonymous, 24 May 2012how can you change the color on screen when outside cant see time or date its clear outsidetry putting a darker wall paper on the back i did the ice burg thing and i can see it,,and i wear glasses

Dave_A, 08 Aug 2012Most durable, reliable handset on the market. Battery last an incredibly long time and is als... moreyea me too no zoom feature thats a bummer and the driver download is not digitally signed which windows 7 requires,,and will not install properly,,

Anonymous, 21 Jul 2012I like the phone and all but what makes me mad is that i cant figure out how to turn off a ton... moreIts on your GENERAL PROFILE tone settings...the only problem is that your message alert tone has to be SILENT. This can only be used with VIBRATE.