PRESS RELEASE: Kohl’s Department Stores Agrees to Settlement in Civil Protection Lawsuit of
Nearly $1 Million
District Attorney Jeffrey S. Rosell announced today that Kohl’s Corporation (“Kohl’s”)
agreed to a settlement of $958,686.27 stemming from a civil complaint filed by the Santa Cruz
County District Attorney’s Office along with Fresno, Riverside, and Shasta county District
Attorneys. The complaint alleged that Kohl’s charged customers a higher price than the prices
advertised on store shelves and signs. The complaint also alleged that material disclosures
relating to the “Kohl’s Cash” program were not adequately made in Kohl’s advertisements.
The case arose from scanner/price inspections by multiple county Weights & Measures
units, including the Santa Cruz County Department of Weights & Measures. Kohl’s cooperated
with inspectors and the prosecutor’s offices during the investigation and has instituted new
policies and procedures to improve pricing accuracy. Without admitting wrongdoing, Kohl’s
consented to the settlement that includes injunctive provisions to ensure future compliance, as
well the payment for civil penalties, costs of investigation, and restitution.
The matter was prosecuted for Santa Cruz County by Assistant District Attorney Kelly
Walker, who said, “Our consumer protection unit brings these types of actions to ensure that
customers are charged the correct price when paying at the register. Consumers in Santa Cruz
County who believe they are a victim of a price overcharge may contact either the Santa Cruz
County District Attorney’s Office Consumer Protection Unit at (831) 454-2601 or the Santa Cruz
County Department of Weights & Measures at (831) 454-2383.