Long- and short-term parking lots are available at the airport, with space for almost 2,000 vehicles. The parking facilities are within walking distance of the terminal.

Information and help desks

An airport information desk (tel: 031 451 6758) is situated in the departures area. There is a tourist information counter in Arrivals.

Airport Facilities

Money: Standard Bank provides exchange services and ATMs within the terminal. A VAT refund facility is available in Departures.Food: There are a number of restaurants and bars throughout the airport, with options in both Arrivals and Departures. Among these is a fish, sushi, and seafood restaurant in the departures area.Shopping: Duty-free shopping is available airside in Departures. In addition, there are a number of shops selling local crafts, giftware, clothing, and other items.Luggage: Porter services are available for those in need of assistance. This service can be arranged in advance (tel: 031 451 6544).Other facilities: First-aid facilities are available and there is a pharmacy on the first floor. A Muslim prayer room and a chapel are also located within the airport.

Conference and business facilities

The South African Airways business lounge (tel: 031 450 2246) and the Premier Lounge (tel: 031 469 2811) provide business services for passengers in the departures area, while ACSA offers a VIP lounge with similar facilities in Arrivals. Extensive meeting and conference facilities, including the International Conference Centre (tel: 031 360 1000; www.icc.co.za), can be found in central Durban.

Disabled facilities

Durban King Shaka International Airport is fully accessible, with elevators and specially equipped toilets. Assistance is available from airport staff. Contact the airport and the relevant airline in advance to arrange special assistance.

Airport hotels

There are no on-site hotels at Durban King Shaka International Airport. There is a limited choice of bed-and-breakfast accommodation available in the vicinity; details can be found at the KZN Tourism kiosk in Arrivals (tel: 031 451 6666; www.zulu.org.za). Otherwise, a range of hotel accommodation is available in Durban.