The seat 16A is very comfortable and spacious. Most of the hosts were friendly and helpful.

My screen did not function well and sound was very poor. I had to have my computer 'rebooted' two times. The second time was done by a gentleman who was a bit sarcastic when I asked if he could help me, as I had waited 20+ minutes for the help to get it going again. You need to update your system!

SFO

FRA

Excelente 10,0

I'm 86 years old. They took me in a wheel chair past security and allowed me to preboard. The staff is very helful.

DEN

IAD

Bueno 7,6

Service personnel for the most part were friendly on the plane.
I was happy that my luggage came with me, i've had several times in the past when it hasn't.

Some of the German women and men at the counter could be LESS serious and more polite in customer service. Delayed flight was a long time to wait.

I'm 86 years old. They took me in a wheel chair past security and allowed me to preboard. The staff is very helful.

MUC

ORD

Excelente 9,6

It was a great airline! I flew economy but still was very comfortable.

I didn't have a long enough layover in Chicago and ended up missing my next flight. At least an hour and a half should be allotted going through customs in O'Hare. Then an additional 2 hours to recheck bags and get across the airport. This also allows extra time for delays.

SIN

MUC

Excelente 8,0

The meals were very good!

DEN

IAD

Bueno 7,6

Service personnel for the most part were friendly on the plane.
I was happy that my luggage came with me, i've had several times in the past when it hasn't.

Some of the German women and men at the counter could be LESS serious and more polite in customer service. Delayed flight was a long time to wait.

It was a great airline! I flew economy but still was very comfortable.

I didn't have a long enough layover in Chicago and ended up missing my next flight. At least an hour and a half should be allotted going through customs in O'Hare. Then an additional 2 hours to recheck bags and get across the airport. This also allows extra time for delays.

Seat selection was changed to middle seats without prior notice and the seats are so close together , when the women in front reclined her seat the dinner tray did not fit. An attendant eventually asked her to put her seat upright. Once dinner was over, back to a recline position, far too closer to the seat behind.

BOS

LHR

Bueno 6,0

service was good, food was good

seats were too cramped for such a long flight and I didn't have the resources to upgrade to the next level (not first class, "World Traveler Plus" I think). The seats were also uncomfortable / not padded enough - my tailbone and lower back were very unhappy by the end of the flight

LHR

CDG

Regular 2,0

We couldn’t get on the flight. We arrived late because of an earlier flight but were at the ticket area before this flight even started boarding. Our boarding passes would not print at our departure location and I wasn’t able to check in online for it because it kept linking to the American Airlines website for checkin. We tried to print our boarding passes at the kiosks but it said we needed to seek assistance. We were misdirected to the ticketing/rebooking line which we sat in and watched the board change to boarding and later gate closing. There were only two agents at the desk helping the completely full queue. We were told that our reservation was apparently already changed to a later flight for some reason. Being delayed seven hours is a great way to start a honeymoon off.

I didn’t like that I paid for premium eco omg and the airline changed planes and switched all our seats to coach and oversold the flight without eva n an alert or option to keep our original seats. Never again!!!

FRA

IAD

Excelente 8,0

Service was very good and lunch was delicious
There werr good movies to my liking but a few of them which I would have enjoyed were not offered with English subtitles

The chicken pocket, wish we just had some fruit instead
Also the last window seat in front of the exit row felt exceptionally tight

SFO

FRA

Excelente 10,0

I'm 86 years old. They took me in a wheel chair past security and allowed me to preboard. The staff is very helful.