We have an Exchange 2010 and BES system which was working fine for many years. It was then decided to split the BES into two BESx servers for the two seperate sites. I installed and setup the BESx servers without a problem and used the BES Transport to move a test user across.

All was well with that user. Her emails were working without a problem but her contacts weren't sync'ing. I couldn't see anything obviously wrong so I decided to do an iemstest. Here's the results...

I've rebooted the server, gone through all the permissons, checked the CDO and done all the throttling stuff etc. Still no luck. I know it's not a permissions issue as BESAdmin works fine on the original BES (still running with all the other users) which also means it's not a SendAs permission issue either.

Here's the more anoying part. I tried the same thing on the current BES and got the same answer! That server appears to be working fine so here's another question : Is this a red herring? Is this issue nothing to do with why the contacts aren't sync'ing? If not, I need both issues fixed it possible so if anyone can help, i'd be grateful!

Many thanks!

Adam

knottyrope

02-13-2013 02:39 PM

Re: BESx - Not working 100% - Very confused!

were you logged in as BESAdmin when doing the test?

taveirne

02-14-2013 04:01 AM

Re: BESx - Not working 100% - Very confused!

Of course I was!

nobody7290

02-14-2013 04:17 AM

Re: BESx - Not working 100% - Very confused!

When the iemstest start, you have to select to matching profile for the server first before.
this is not the first profile you see.KB31053-How to run the IEMSTest

It should be the "Blackberry Server" profile. Otherwise you will see wrong results.

taveirne

02-14-2013 04:20 AM

Re: BESx - Not working 100% - Very confused!

That's the profile i'm selecting. I've also rebuilt the profile by stopping the services, deleting the profile from the registry, creating a new one and restarting the services.

nobody7290

02-14-2013 04:44 AM

Re: BESx - Not working 100% - Very confused!

Do you have public folders enabled ?
Is your offline addressbook working and is the Address book published in the public folder ?

taveirne

02-14-2013 04:45 AM

Re: BESx - Not working 100% - Very confused!

Public folders are enabled. The OAB is working and the address book is not publish in the public folders.