Once you turn auto-renewal off, Apple will stop charging you on a recurring basis. Your company will remain in the current state until the End Date. If you don't have access to your iPhone or iPad, you can cancel from your computer.

Cancel from your computer in iTunes

Here's how to cancel from your computer in iTunes:

Go to iTunes on your computer.

Select Store.

Sign in from the iTunes menu.

Select Store, then View My Account. You may be asked to re-enter your Apple ID and password.

Select View Account.

From the Manage Subscription screen, select QuickBooks Online.

Select Off to turn off auto-renewal and cancel the subscription.

Cancel through an Android

Here's how to cancel through an Android:

Open the Google Play Store on your Android device.

Select the menu icon.

Select My Apps.

Select QuickBooks Online.

Select Cancel to cancel your subscription.If you lost your Android device or don't have access to it, you can cancel from your computer.