Trackpad malfunction

Q:Trackpad malfunction

I have been having a persistent problem with my trackpad that updates and adjustments cannot seem to fix. Often when I'm using the track pad it constantly zooms in on whatever screen is on dispay when I don't want it to zoom, making it very difficult to use the trackpad normally.Any solutions?

RELEVANCY SCORE
200

Preferred Solution:
Trackpad malfunction

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

Hi, This problem can be caused by a touchpad setting called 'Pinch Zoom' - you can disable this as follows. Open windows Control Panel and in the top right, next to View by: select 'Large Icons'. From the new layout, select the Synaptics entry. Remove the checkmark next to Pinch Zoom ( see the image below ), then Click Apply and Ok to save the change. Regards, DP-K

Hey guys and girls, my Thinkpad X1 Yoga 2018/3rd Gen's trackpad is giving off loud 'clack' 'clack'noises while sliding across the trackpads surface. I do not press it whatsoever and it occurs while sliding across different regions. I have the neweset drivers and the the newest Lenovo Software (via Lenovo Vanatage) and Windows10 updates installed. Any guesses? CheersFelix

My brand-new P50 laptop was behaving as though the left trackpad button was sticking. When single-tapping the left trackpad button, it would behave as though the "click n' drag" setting was enabled: the trackpad would override the keyboard, preventing me from typing until either the trackpad was moved again or the button was clicked again. I work for Microsoft and have always used Lenovo products without ever having encountered an issue before, so I was more than a little surprised. I called Lenovo support, and they were less than helpful. In the end, they suggested that the trackpad itself was defective. The laptop was orvernighted to the repair depot in the southeast. Naturally, there was a three-week wait for parts - despite this being a model currently in production. Finally, after causing a stink (this is, after all, my primary work machine), a helpful support tech located parts at another facility. Another week later, and my laptop was back - with the SAME problem continuing to surface. This time I dug deeper, looking into the various trackpad settings, tweaking the various "accidental interrupt" delay settings, verifying that the "click to drag" feature was disabled, and running various diagnostics on the trackpad itself. The one interesting thing I noted was that the button-stickiness only seemed to happen in applications (IE, Word, etc.) - the button "stickiness" didn't happen when scrolling through Windows... Read more

I recently purchased an HP ProBook 450 G3. I am using two passport compact 1 TB drives with my laptop's two USB 3.0 ports. In normal use there is no problem. However, when I copy a lot of data from one to the other (or from one to the laptop's internal drive) the drives keep disconnecting. I know this because first I will get a copying error saying either the source or the destination is missing. Then I will hear the "chime" that Windows makes when a USB device connects or disconnects. Then the autoplay window for the Passport drive will appear. It seems that it spontaneously disconnects and then reconnects. I can continue using it for a time afterward, but it always spontaneously disconnects at some point, always when I am doing large data transfers.

I wondered if I have a poor physical connection---the USB plugs seem a bit loose. I checked if there is any vibration or movement that could break the connection, but so far there is no evidence that anything is moving. The disconnection always happens when a lot of data is being transferred, while the drives are sitting completely still.

Any ideas how to debug this?

A:Hard drive malfunction? USB port malfunction? Or just normal?

This is a hard situation to diagnose from a distance IMO. "Loose" is somewhat subjective, and barring serious abuse the only kinds of usb connectors & ports I've ever seen fail mechanically are mini and micro USB2 types.

I'd be inclined to suspect the drives first, especially if they are from the same family and were produced around the same time (the "bad batch" phenomenon). Have you tried to reproduce the problem on other machines, or with different drives on your machine?

i used comodo cleaner,,the wiper function,,what a mistake, all my shortcuts,, favorites, program access are disabled, all the desktop icons wont finish loading, and they dont work, cant use system restore either,, programs are still there in files , they wont load , all icons for programs will not appear , any ideas where to go to fix this, ?

A:shortcuts malfunction program access malfunction

did it give you the option to back up before wiping? if so you can use that, or try system restore in safe mode.

i have a dell Inspiron 1440 running on windows 7. whenever i either start or wake from sleep, the trackpad has a situation where the left click become the right click and the right click does nothing. I have to crrl+alt+del task manager and then close the window out to get the mouse back to normal. I checked and im on the most updated version of windows. Please help with this annoying problem.

A:odd trackpad issue with trackpad

for such kind of problems sometimes a driver update works.
u can open ur device manager and then by chhosing the mouse u can update its driver online..
hope this will work.

Hi,i Bought my omen before one week ago.i noticed my trackpad alitle bit rattle.is it normal? or should i return it?i added link in youtube:https://www.youtube.com/watch?v=GQsaHi5mPYI&feature=youtu.beplease tell me what do you think. i am not clicking on the right/left button. only tapping thank you,ori

I recently purchased the r61 thinkpad and not paying attention (i purchased refuebished from amazon) i did not realize that there is no touch padbon my laptop anyone have any idea on if i should get one installed ive seen other pics and there is a touch pad...this trackpad and stick kind of sucks

Hi, so I just got an inspiron 15r to take advantage of some of that black friday sales shtuff and I have a problem. I can't use the trackpad when I'm holding down a key. You can imagine that screwing up my gaming experience. I've looked around the web and haven't found much. I have windows 7 professional. My mouse settings are really weird and I can't find palm check.

A:Can't use trackpad

Hi and Welcome to TSF!

That is normally a setting within the mouse settings to stop people from moving their mouse when typing in Word for example.

I have been facing this problem since the first week of acquiring it and to me it seems like a hardware issue. The track pad pops out from right bottom corner on every left click. And due to that after a few left clicks there is a point when the right click doesn't work. This is the first time I bought a HP laptop on and my experience has been terrible so far.

I was assured that this product has international warranty and I gifted it to my parents in India. Upon contacting the HP service center in India, I was told they don?t have any solutions for this problem. I contacted Best Buy, they don?t have a solution. I contacted HP, they don?t have a solution. Is this the kind of customer service you provide when the product is under warranty. I am highly disappointed with not just Best Buy?s customer service but I have decided not to buy a HP product ever. It?s not the first time I bought a laptop, I have had products from Dell and Apple and I must say here that their customer service is phenomenal.

I am even willing to make arrangements to get this product back to the US as this product is not availa... Read more

I have a Dell M3800 workstation and am looking for a replacement trackpad for it.It seems the trackpad is coming away from it's housing, and is raised up.I am also having a lot of difficulty getting the right click to work, so I am looking to put a new one in.

I have trawled through a number of part suppliers and contacted Dell, but I am not finding one.

I've had this laptop for about a year now and this only started a few months ago. My mouse/trackpad often freezes for about ten seconds or doesn't move. Even the "clicker" does not always work for a few seconds sometimes. Any advice?

A:Trackpad not working very well

Dear Customer, Welcome and Thank you for posting your query on HP Support Forum It looks like you are facing difficulties to resolve Touchpad Issues with your NotebookWe will surely assist you with this Steps to drain the Static charge and loading default BIOS settings to resolve the issueStep 01. Turn OFF the NotebookStep 02. Un-plug the Power/AC Adapter and also remove the Battery tooStep 03. Press and Hold the Power Button of the Notebook for a full minuteStep 04. Now let's re-insert the battery back in and plug back the Power/AC AdapterStep 05. Start the Notebook and keep tapping F10 Key during the startup to access the BIOSStep 06. Once you get to the BIOS, Please press F5 or F9 Key to load setup defaults for the BIOSStep 07. Now let's press Esc/Escape Key. Save Changes and Exit - YesStep 08. Now please wait till the Unit loads the Windows Operating system Now please download and re-install the touchpad drivers for your Notebook from the HP Support Site Please Click the below link to find more troubleshooting steps to resolve this issuehttp://h20565.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=5229455&calledBy=&docId=emr_na-c03523373... Click on the below shown link to find the steps involved in disabling the Touchpadhttp://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03922412 Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Th... Read more

I'm running both Ubuntu and Win7 on a Dell Inspiron 1440. When it is plugged in, the trackpad seems to wander where it so chooses, and is generally unresponsive. This only happens when it is plugged in and charging. As soon as the power is unplugged, it behaves normally. It does this both under Ubuntu and Windows 7.

Recently bought an old L540.Great machine in excellent condition. Original keyboard wasn't backlit, and the trackpad was the horrible one without the 3 buttons on top. I tried changing the keyboard (ebay one), and it works great.. Except the backlight.. Filing complaint to seller. However - the trackpad is what bothers me. I've installed win 10. The newest edition. 1803. The trackpad I bought is: https://www.ebay.com/itm/Trackpad-Touchpad-Three-Keys-Button-for-IBM-Lenovo-Thinkpad-L440-L540-L450-... The 3 buttons work.Pressing and dragging rarely works.Multitouch is not even an option. Like scrolling on the web using 2 or 3 fingers. I've searched everywhere for drivers for it. Newest ones, old ones, removing files, following guides. Jeez I worked hard. Still no solution. So my question stands:Have anyone had similar experience replacing the trackpad, and then making it work properly?The trackpad has a name: LEN2004 I'd love to name all the driver versions I've tried - but I exploded and decided to reinstall windows 10 completely, with the new trackpad installed as well. But once that's done, I will go through all the processes once more, in case no one has come up with some advice. I hope you can help me out - else I'll have to use the old original one. Regards Thomas

I've had my XPS 13 9360 for just about 2 months and the problems with the track pad are frustrating beyond belief. I have made every possible combination of modifications to the controls suggested at various websites (with the exception of driver changes) yet problems both intermittent and constant continue at about the same rate. I have been a user of Dell Laptops with trackpads for at least 15 years. without any problems. I can use other trackpads without any issues (i.e. I don't have zombie fingers)My problems include:1) no response at all2) erratic and slowing of pointer movement3) pointer jumps randomly (when using Chrome most often to zoom controls in address bar)4) pointer drifts I currently have all gestures and pointer accuracy options OFFI am using Window 10 Pro Ver. 1709 Build 16299.19 with all current updates installed. (I have Dell auto update and installed all Dell updates)

Hello, so today I noticed that the trackpad of my HP Pavilion laptop had a what looked like a little bit of food on it, so I took a damp washcloth and wiped it off gently just to clean it up, but now that I have done that my trackpad doesn't respond hardly at all, I realize water and computers rarely mix, but I don't know why my trackpad isn't responding, any suggestions on how to fix this problem? I have some spare mice I can use but still not being able to use the trackpad is annoying

I have a GX60 1AC-021US, and I recently installed windows 8.1 because I knew the cd key was on the motherboard. Ever since I reinstalled Windows, my trackpad turns off when I put the computer to sleep. When I resume my laptop, I have to press Fn+F3 for it to work again.

Also, if I have the Synaptic drivers installed then my trackpad won't work at all. When I press Fn+F3 the trackpad enable image displays, then almost immediately the trackpad disable image displays, and my trackpad doesn't work.

Hey everyone, I just want to start by saying that this forum has been an amazing reference for me and has helped me tremendously with my workload as I am managing a few hundred of the C720s in my first position in this field. Anywho, I am having an issue I haven't run into yet with the trackpad. Everything works, EXCEPT the physically depressed left-click. If I press it forcefully it works, but it is not working as intended. Now, I've switched out the trackpad and ribbon as well as restored the machine and I am still having the issue. I am starting to wonder if this particular machine's case is flawed. If anyone has some ideas I am all ears. Thanks,Matt

A:C720 trackpad

Very interesting. If you already replaced the touchpad, it seems like the problem would have to be something with the case. Send me a private message and I will work with you to get it in so we can take a look at it.

Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

Has anyone experienced that while using the trackpad, the pointer stops all of the sudden and its not possible to keep moving it after a 10 seconds aprox? Is it possible to fix?How long would it take for a technician to change the part on site?

Recently I have been having problems with the trackpad on my laptop. The trackpad will freeze every five minutes for a few seconds. Once my trackpad freezes for the first time after startup I am no longer able to scroll. I have tried to update my drivers but I am unsure if I was succesful. Maybe I should try to uninstall and reinstall the rivers. Any help with this problem would be much appreciated, it is very annoying.

Thank you!

A:Trackpad Issues

Hi FlipthedogThanks for writing to us. We would suggest to uninstall and then reinstall the touchpad drivers from our support.euro.dell.com--enter tag#--submit--choose drivers and downloads--select the operating system--install the driver from the list.If its still the same, please check in safemode on the functionality. Also if the issue started recently, you can try doing a system restore and observe.Do provide us your system tag#, email address and name via private message,by clicking on my name in blue and then select send a private messageRegards

I have had my Lenovo Z50-70 for just under 1 year and since day 1 i had minor trackpag lag that lasts about 30 seconds and then goes away, during this time I am unable to actually use it. I kinda learned to live with it as I had my laptop docked at all times but now I use it as is. During this lag the PC processes seem to be normal, no spikes. I have already done the following:Reloaded Windows.Updated all drivers.Replaced trackpad. I am out of options right now.

I have a new X1 Yoga 2nd Gen and the track has the following problems with two finger scroll. 1 When scrolling with Internet Explorer or Edge it scrolls smoothly but then the page will start jumping up and down. It often does this during a smooth two finger scrolling stroke. 2 When scrolling through a text document, directories and most things that are not browser related the effort and number of strokes with my fingers required goes up hugely. It is like the page is stuck and difficult to move. I write software so scrolling through documents with various editors and android studio is part of my daily work. I have the latest Bios, latest drivers and Windows is fully up to date. I reported the fault to Lenovo and they signed on to my computer and agreed there is a problem. They offered to swap the laptop or to get an engineer out to replace the touchpad. When I told the consultant that this is the second X1 Yoga laptop I have had because of this problem he said it was probably a bad batch of hardware. I doubt this as it seems more like bad drivers. Does anyone else have these problems? I am currently using a Thinkpad T420 which I think is perfect machine in all ways but just too slow now. Phil

I use a y50-70, model 20378, I'm running Windows 10 and all my drivers are up-to-date (I have installed the most recent trackpad drivers through the Windows 10 auto-detect drivers feature, and I have installed them directly from the Lenovo website). Sometimes, when I open up the computer, the trackpad is disabled without explanation. When I go to Mouse settings I receive this notification "Unable to connect to the Synaptics Pointing Device Driver. If you have installed another PS/2 Pointing Device Driver please uninstall the Synaptics driver by clicking on the Yes button. You then need to reinstall your pointing device driver for your external device again. Do you want to uninstall the Synpatics driver now?"I have done this several times, and the fix is never permanent. I click yes to have the Synpatics driver uninstalled, then I remove and reinsert my USB mouse (logitech M545) and wait for that driver to be reinstalled. I then reinstall my the Synaptics driver and restart my computer. Everything works fine. However, the next time I put my computer to sleep/standby/power off, I have to go through this song-and-dance again if I want my trackpad to work.This has happened several times. My trackpad only works if the driver has just been installed, and the computer just restarted. If I turn off, then turn on the computer, WITHOUT installing the trackpad driver, the trackpad doesn't work.

I've been experiencing an issue where when my mouse is on the desktop, it delays a lot to my actions on the track-pad. I could draw a figure of 8 and it would take 3 seconds to complete the pattern after I drew it for example. I've cleaned my disk startup and i've updated drivers. The specs are:GPU: GTX 960Mi7 6700Q @ 2.6GHz16GB RAM4k Display500GB SSDIf anyone could help me out, that would be great. Thanks!

Had a new trackpad installed into my thinkpad yoga today and noticed a new symbol on the trackpad. It is located on the middle right of the trackpad and only noticed it because the old trackpad didn't have this symbol. Just wanting to know what it does or how it is different than the older trackpad?

Recently purchased the Yoga 920 but after a few days found the trackpad became somewhat loose and just tipping the trackpad makes an annoying clicking noise beneath the trackpad. It is only present on left side and the right side seems fine. Any tips? Or am I being completely pedantic.

Hey everyone, I just want to start by saying that this forum has been an amazing reference for me and has helped me tremendously with my workload as I am managing a few hundred of the C720s in my first position in this field. Anywho, I am having an issue I haven't run into yet with the trackpad. Everything works, EXCEPT the physically depressed left-click. If I press it forcefully it works, but it is not working as intended. Now, I've switched out the trackpad and ribbon as well as restored the machine and I am still having the issue. I am starting to wonder if this particular machine's case is flawed. If anyone has some ideas I am all ears. Thanks,Matt

A:C720 trackpad

Very interesting. If you already replaced the touchpad, it seems like the problem would have to be something with the case. Send me a private message and I will work with you to get it in so we can take a look at it.

Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

All of a sudden my touchpad for my hp spectre x 360 stopped working, my mouse works if I use an external mouse but If I try to use a the touchpad it doesn't work and I don't know why? How can I fix my touchpad? please help.

Hello, A few weeks ago a really annoying cracking sound of my trackpad started to show up.When i touch the trackpad (not even with a little bit of force), the sound shows up. It's really annoying, please help. I dont know what causes the weird cracking sound. It's even there when i bearly touch the corners of the trackpad. I know it's a gaming laptop. And mostly gamers dont use the trackpad. But i do, because i use it for business and school. Other then that.. I love the laptop, It's fast, sleek, looks cool. But the trackpad is just really annoying. I hope you can help me with this problem, Greetings, Remco Schonewille

Hello,I just bought a refurbished Asus S56C (running windows 8) to use at work at although the trackpad works, it is not very pleasant.I have adjusted the settings as much to my liking as possible but the vertical scrolling is jerky and it often misses the two finger tap for 'right click' gesture. The current driver is up to date, I read that some Asus use Elan and some Synaptics trackpad software but mine just seems to be signed as Asus. I've attached a screenshot of the driver details as they are now.Is it possible to download a better driver that would make the trackpad a bit more user friendly?Thanks very much

A:Better Trackpad Driver

Look for/use the latest version provided by Asus.

The only recommended place to get laptop drivers is from the manufacturer.

Trackpad movement is not fluid - sometimes the mouse arrow doesn't move , or moves very inconsistently, even when I move the finger accross it. In most occassions it works well, but sometimes it doesn't. HP Support Assistant is up to date, drivers updated, and Windows Update is up to date.

A:Trackpad not fluid

Hi there @chryslerE,Welcome Back to the HP Support Forums! I understand you are having an issue with the touchpad. I will be glad to help you. Here is a document on Using the TouchPad or ClickPad (Windows 10). You can download and install the lastedt driver by clicking on Synaptics TouchPad Driver. Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below! Thanks.

Hi, has anyone had any issue with the trackpad rattling making what sounds like cliking noise especially when you are doing 2-finger scrolling. You can hear the noise as soon as you have your fingers off the trackpad. One note though. The noise seems to be less after u press the trackpad . However it is still there and comes back a few mins later. Any ideas on how to fix this? It is annoying. BTW, my laptop is only a few months old. Thanks

Hello,My trackpad hasn't been behaving as expected since upgrading to Windows 10. Windows 10 trackpad gestures and two-finger scrolling don't work consistently. Occassionally they work at startup but then stop working fairly quickly. Additionally, sometimes the trackpad becomes completely unresponsive for a few seconds.I've tried installing multiple versions of the trackpad driver from both Lenovo and the generic Synaptics driver without success. I currently have "Lenovo Pointing Device - v19.0.17.5 07Aug15" installed on a clean install of Windows 10. It seems like a driver issue as the trackpad works as expected in Linux Mint 17.2. I'd appreciate any assistance as my laptop is currently almost unusable.

Hello, I am encountering problems with my trackpad on my y50 laptop. Specifically, the trackpad will not register click and drag gestures. I am wondering: 1) Is there a software fix? -although all my drivers are up-to-date2) Must I get a replacement part? -although my laptop is out of warranty 3) If so, is 5CB0F78866 the correct part? 4) How do I order this part? Any information would be much appreciated. Thanks!

Seriously sick of randomly clicking because my hands are too fat. I know that my previous dell had an option where it would automatically shut off the trackpad if an external mouse was detected. Is that available on the 13?

A:Turn off my XPS 13 Trackpad

Hi,
Welcome to the community
Please try the following steps ;
http://www.youtube.com/watch?v=PDxmy0Mi2Hc
or
http://www.youtube.com/watch?v=5E9s8bslYkE
Regards,

I have a MSI CX600. Recently the mouse trackpad has started causing problems. It will work fine but it will periodically start clicking rapidly and repeatedly. I can turn it off with keyboard shortcut and use the mouse fine. it is only periodic comes on and off. I ran an antimalware scan and avast boottime scan with both being negative. I also checked the mouse driver and windows said it was fine.

I see nothing in those logs to suggest an active malware issue as the cause. It might be that the trackpad itself needs maintenance, there may be a stuck key on the keyboard, or the drivers reinstalled. It would be best to ask for help in the Hardware section of the forum for assistance with that.

http://www.techsupportforum.com/f108/

I do see that ComboFix was run on this machine. While you see it used here often, we don't want it run before an initial analysis can be performed, to help decide whether to deploy ComboFix or not, and have baseline data available should something go wrong.

As you've already run it, if there's a log at C:\ComboFix.txt I'd like to look at it.

hi the trackpad on my e555 has stopped working - theres no cursor on the screen either. Cant find any drivers at all in device manager for it and nothing about trackpad in the setting so presume laptop is not recognising it at all. Have found a few replacements on amazon . this one is same as one in usa which says it will fot e555 but the uk listing doesnt mention e555, only say ' SHiZAK New Touchpad Trackpad With Three Button Keys for Thinkpad T440 T440P T440S T450S T450 T540P T431S T550 L440 L540 L450 T450S W540 W541 W550S T550 series'link to listing :https://www.amazon.co.uk/SHiZAK-Touchpad-Trackpad-Button-Thinkpad/dp/B01CHMTW7A/ref=sr_1_1?ie=UTF8&q... Will it work? cheers

A few months ago this started happening, I just didn't mind it, but now I am sick of it.

Every time I boot up my computer, the trackpad acts as if the settings are the default settings although if I open up the settings page for it, it displays what it should be and then acts as it should until the next reboot. So I just have to open up the settings every time I boot my computer, which gets old.The main differences:I don't like the tap-to-click, I prefer the buttons since I tend to accidentally click stuff when I just want to move the cursor, but that keeps coming back.I use the two-finger scroll which doesn't work until I open up the settings.

I have an ASUS with Windows 10 and usually there's a feature where I can tap with two fingers to right click but it hasn't been working for a few days. All the ways on how to re-enable it that I've searched online aren't working. Really need some assistance

Hello! I bought this device just yesterday evening, and in about 12 hours usage I have had this problem about 3 times: 1) The trackpad slows down2) Next, it'll apparently start detecting the wrong gestures, like multifingered gestures when I use only one finger, or the inverse, or else it starts clicking when I'm not putting on much pressure, etc.3) Finally - and this is the worst part - the trackpad stops detecting pressure in about 60% of it's central area...4) I restart the system and everything is perfect again for a while. What should I do? Should I return the product? I already searched for updates in the software, but everything was fine and up to date. Thanks for your time!

I see that trackpad problems are common to Dell laptops. I have read the forums here and other places that have suggested different driver fixes. The only thing I have found that works is to uninstall the driver completely and not reinstall anything. However, this works until I reboot the machine, and then the driver gets installed again and it is back to problems.Is there anything out there that works?

A:How to fix the trackpad on my M7710

Hi whitenack,Thank you for reaching out to Dell Community Forum.What is the exact problem with the trackpad?Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.Note: please don't mention the service tag or email id on the public forum as it contains your personal information