My salesmen Dennis Hunt gave me such awesome service from the time I called the dealership to inquire about a vehicle to the time I walked out the dealership with my purchase. He was very patient, knowledgeable about the vehicles and very informative as to how the process would be handled. I left the dealership very pleased with my purchase and his service. I Would definitely recommend Dennis Hunt of Sheehy Infiniti if your in the market for a car.

Consumer Review

Good vehicle, with some minor flaws and quirks.

by JimWooldridge from Louisville, KY

January 7, 2019

I leased a brand new 2019 QX60 LUXE AWD in August. The sticker shows the Limited, Sensory, Proactive, Theatre and Essential packages. So, this particular QX60 is about as loaded as you can get.
It's a good, albeit quirky, vehicle.
THING I LIKE
- Luxurious interior, especially the quilted LIMITED leather
- ALL the safety bells and whistles
- Attractive exterior
- Ride and handling are good
- It's fairly quiet at highway speeds
- Acceleration and braking are adequate
THING I DON'T LIKE
- On an 800 mile trip in October, one of the sonar sensors on the front bumper came loose and fell back into the bumper. I had to disable the sonar until I could get it into a dealership.
- It has heated and cooled seats, which are nice. But the controls for the seats are manual knobs. If you don't remember to turn the heating or cooling off, it stays on indefinitely... even when you exit the vehicle and get back in. Not a huge issue, but it's quirky.
- Headlights are just ok. Not great. My previous car was a 2016 Acura RDX with the LED headlamps. Those are awesome lights. The QX60 pales in comparison. I expected better from a $68,000 vehicle.
- The Intelligent Cruise Control worked very well. One minor problem is that in ECO drive mode, it took forever for the vehicle to get back up to the set speed. So long, in fact, that other cars would come around me.
- The Infotainment system seems solid, but there are a few important features it's missing. When playing audio from an iPod/iPhone, there's no easy way to jump to a new spot on a track. In the Dodge/Ram/Chrysler uConnect system, you see a progress bar for the track. You can "grab" the current position and drag it wherever you want. The only way to do that in the Infiniti is to hit and hold the NEXT/PREV TRACK button and it will progressively speed through the track, which is far more cumbersome.
- The BOSE sound system is ok, but not near the quality I expected.
- There are some general contradictions. The power windows are the quietest I've ever seen, but the relay for the rear wiper makes an incredibly loud clicking sound just under the steering wheel.
- The overall roominess is nice, but the front seats are a little narrow, especially for larger drivers.
This is more of an observation than a complaint: The CVT transmission works extremely well, but it sounds a bit disturbing at first. I grew up with both manual and auto transmissions, and enjoy hearing the motor rev through the gear changes. The CVT does rev under hard acceleration, but it's not linear. Functionally, it's great. But to an old car guy like me, it sounds like something's wrong with the transmission. It just takes some getting used to.
Overall, it's a great vehicle. However, at the higher end of the range, the QX60 is competing against some stiff competition like the MB GL350, Audi Q7, BMW X5, Acura MDX, etc. Having owned both BMWs and Acuras, and also having done extensive test drives in MBs, I can say the Infiniti is a bit of a step down. Not far, but noticeable.
If you can get a good deal on one, do it. But don't pay sticker for it.
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