This course will build on basic management principles presented in DA Supervisors Concepts I. Advanced management topics will include Leave Restriction, Higher Levels of Discipline, and Performance Management [Standards, Appraisals and PIPs]. Dental assistant staff leadership areas will include Group Dynamics, Career Development, Mentoring, Delegation, Change Management and Brainstorming. The curriculum is flexible enough to address the individual needs of participants.

Learning Objectives:

Upon completion of this course, participants should be able to: 1. State the importance and benefits of staff development efforts. 2. Apply principles of advanced management segments and utilize templates to maximize staff productivity. 3. Explain the importance of group dynamics and adjust their leadership styles to improve their programs.

Disclosure Policy:

It is the policy of the Indian Health Service, Division of Oral
Health, that faculty/planners disclose any financial or other relationships with commercial companies whose products may be discussed in the educational activity.
The Indian Health Service, Division of Oral Health, also requires that faculty disclose any unlabeled or investigative use of pharmaceutical products and medical devices.
Images that have been falsified or manipulated to misrepresent treatment outcomes are prohibited.

None of the faculty/planners for this activity has a conflict of interest, and there is no use of unlabeled or investigative pharmaceutical products or medical devices.
No images have been falsified or manipulated to misrepresent treatment outcomes.The educational objectives, content, and selection of educational methods and instructors are conducted
independent of any commercial entity.

This course is for Dental Assistant Supervisors and not Dental Assistant Leads. Completion of Concepts of Dental Assistant Supervisor Management is required except as noted here. NOTE: for Dental Assistant Supervisors who were not able to attend the original Concepts of Dental Assistant Supervisor Management, the basic principles will be presented on Monday [April 23] of the course. All other participants who have previously attended the introductory course will join the course on Tuesday at 8:00 AM.

Tuition Payment Information:

Please Make Checks Payable to: USET, Inc.

c/o Tammy Fowler

711 Stewarts Ferry Pike

Nashville, TN 37214

Tuition Policy:

Tuition must be paid in full 8 weeks prior to the start date of any course. Request for refunds must be received in writing at
least two weeks before the course begins. For each refund request, there will be an administrative charge of $100. No refunds will be made to registrants who fail to attend a course.
If IHS CDE program cancels a course, then 100% of the tuition will be refunded.