Information for councils & organisations

Spontaneous volunteers are a vital and significant part of our community. They can provide valuable assistance at times of disasters as well as support preparedness and recovery activities.

Offers of assistance from people willing and able to assist at times of need can be challenging and easily overwhelm government and non-government organisations. However, when managed appropriately, spontaneous volunteers can be a valuable and flexible resource to their community and those in need.

Volunteering Queensland can help councils and organisations enhance their preparedness and capacity to manage spontaneous volunteers through:

Recruitment and registration of offers to volunteer

Matching volunteers with organisations

Training and sector development

Development of standard operating procedures

Resilience building

Information and advice.

To find out more about services provided by Volunteering Queensland, please contact our team on (07) 3002 7600 or This email address is being protected from spambots. You need JavaScript enabled to view it..