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People of Interest

Juneau Police Department

Welcome to the Ask A Dispatcher page!

All emergencies should be reported by calling 9-1-1. Active, non-emeregncy incidents should be reported by calling the JPD non-emergency line at 586-0600.

Every day dispatchers at the Juneau Police Department field calls
about almost every issue that impacts quality of life in Juneau.
The issues are about suspected criminal activity, nuisances, family issues,
legal concerns and more. Dispatchers enjoy helping those callers
and if the dispatcher can't help directly, JPD dispatchers are experts
at finding someone who can help that caller.

Go ahead, Ask your question! Just type it into the space below
and click the "Ask Question" button.

NOTE:This website feature is to facilitate communication between
citizens and JPD. Ask A Dispatcher does not give legal advice,
tax advice, or cooking advice. Please rely on your own advisors
for that stuff. The intent of this service is to answer the kind
of questions posed to JPD dispatchers on a daily basis in a format
that is convenient for residents. Because the answers are broad to
address an issue in general terms, the answer may not apply to or just
be wrong when applied to a specific situation. JPD reserves
the right to refuse to comment and will not comment on open cases or
specific enforcement actions.

Did you know that the Juneau Police Department dispatchers are responsible
to dispatch Police, Fire and Emergency Medical Services personnel? They
are certified as Emergency Medical Dispatchers and have talked people
through lifesaving procedures like CPR. They have even helped deliver
babies over the phone!

Most people understand that the first priority for any dispatcher is
answering 9-1-1 calls to assist Juneau residents with medical or law
enforcement emergencies. Time not spent on those duties is often
spent helping people with issues that impact that person's quality of
life. JPD wants to make it as easy as possible for the community
to use our 'help finding' experts, dispatchers, by setting up this web
page that lets you "Ask a Dispatcher".