Suspend or delete a shipping rate

This page was printed on Mar 21, 2019. For the current version, visit https://help.shopify.com/en/manual/shipping/rates-and-methods/delete-rates.

Suspend a shipping rate

If you want to hide a shipping rate from your customers but still keep it in your Shopify admin, then you can suspend the rate temporarily. This preserves most of the rate information so that you can reinstate the shipping rate later by correcting the weight or price range. You might want to suspend a shipping rate if you're pausing a promotional shipping rate that you want to use again in the future or if you're testing changes to your shipping strategy.

In the Shipping zones section, click Edit next to the shipping zone that contains the shipping rate that you want to suspend:

On the shipping zone's page, find the shipping rate that you want to suspend, and then click Edit.

Set the price or weight range at 0 to 0, and then click Done.
For example, if you want to suspend a weight-based shipping rate, then you need to enter 0 in the Minimum order weight and Maximum order weight fields:

Click Done.

On the shipping zone's main page, click Save.

Delete a shipping rate

If you want to stop offering a shipping rate to your customers, then you can delete it. You might want to delete a shipping rate if a shipping discount that you've been offering has come to an end, or if a particular delivery mechanism is no longer cost-effective.