Werewolf6410

Just received this TV set today and it was supposed to be a SHARP LC-60C8470U but instead I got a LC-60LE640U, two totally different displays, the later being completely inferior to the other, no 3D, no Quattron, worse contract ratio, slower processor let alone single core instead of dual, refresh rate of 120 instead of 240. the list goes on, this is not what I ordered.

Adonis2116

Adonis2116 wrote:Ordered my 70" 3D Sharp on April 26th and finally got shipping info today. It has not updated on Seko's tracking page but Live Chat states; "Lynn Pyle: We have received the truck today. We will contact you to make a delivery date."

ThunderThighs

Werewolf6410 wrote:Just received this TV set today and it was supposed to be a SHARP LC-60C8470U but instead I got a LC-60LE640U, two totally different displays, the later being completely inferior to the other, no 3D, no Quattron, worse contract ratio, slower processor let alone single core instead of dual, refresh rate of 120 instead of 240. the list goes on, this is not what I ordered.

Egads. Apologies. Please email support@woot.com for assistance. Include your Woot username and order number for faster service.

ThunderThighs

formula3494 wrote:Ordered my Sharp 70 on the 25th. Last Thursday I called SEKO and they were very helpful with tracking over the phone. I scheduled the delivery with them for the 6th (yesterday) which also worked out to be my birthday. I took off of work to receive my new beauty only to find the LCD destroyed once I powered it on! Still waiting on a response back from support. Turned out to be a very disappointing day.

I'm so sorry. Please email support@woot.com for assistance. Include your Woot username and order number for faster service.

StickIT2me

I got the Sharp 70 3D and it arrived okay but there are white spots on the screen when there is a bright picture. I emailed support so we'll see what happens. Anybody else have a damaged TV? Does not seem very "refurbished"

PemberDucky

StickIT2me wrote:I got the Sharp 70 3D and it arrived okay but there are white spots on the screen when there is a bright picture. I emailed support so we'll see what happens. Anybody else have a damaged TV? Does not seem very "refurbished"

sorry. i know that's frustrating.
Support@Woot.com will get back to you soon and we'll help get this resolved.

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Not sure if you should post that? This slightly-nsfw-flowchart will help.

bstrassburg

StickIT2me wrote:I got the Sharp 70 3D and it arrived okay but there are white spots on the screen when there is a bright picture. I emailed support so we'll see what happens. Anybody else have a damaged TV? Does not seem very "refurbished"

I am having the same issue but I have the non-3D Sharp 70 inch 640u. When the screen is just pure white, I have about 10 little spots that are a different shade of white on both the lower left hand and lower right hand side of the screen, they are really noticable when on the Wii U home screen.

jnherdendorf

I got my tv, but the delivery was pretty bad (too much to write). I'm amazed it wasn't broken. I didn't have time to test out the screen for picture issues yet. Make sure you all have updated the tv's with the latest firmware as well before doing all of your settings and calibrations. That may fix some of the issues. I'll report back after I have spent more time with it.

PemberDucky

bstrassburg wrote:I am having the same issue but I have the non-3D Sharp 70 inch 640u. When the screen is just pure white, I have about 10 little spots that are a different shade of white on both the lower left hand and lower right hand side of the screen, they are really noticable when on the Wii U home screen.

if you haven't already, please email Support@Woot.com about this. i'll contact them from my end and let them know.

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Not sure if you should post that? This slightly-nsfw-flowchart will help.

SkwerlKC

TV finally came today, but as I expected (since nothing has gone smoothly with this order so far), they sent me a 60" TV instead of the 70" one I ordered. I even had to do some masonry work to fit the 70" TV, and I haven't heard from Woot Support yet, but I am guessing there will be no more 70" models shipping. Color me very pissed off.

ThunderThighs

SkwerlKC wrote:TV finally came today, but as I expected (since nothing has gone smoothly with this order so far), they sent me a 60" TV instead of the 70" one I ordered. I even had to do some masonry work to fit the 70" TV, and I haven't heard from Woot Support yet, but I am guessing there will be no more 70" models shipping. Color me very pissed off.

Ack. So sorry. Please email support@woot.com and they'll take care of you.

StickIT2me

Well, Woot "Support" has not bothered to respond to my email to them, it's been several days now with nothing done. If this is normal for Woot then I'm done for good. Maybe I should do a chargeback on the credit card since I received a broken unit and the selling company does not even want to try to fix. VERY BAD WOOT!!!

PemberDucky wrote:sorry. i know that's frustrating.
Support@Woot.com will get back to you soon and we'll help get this resolved.

ROGETRAY

StickIT2me wrote:Well, Woot "Support" has not bothered to respond to my email to them, it's been several days now with nothing done. If this is normal for Woot then I'm done for good. Maybe I should do a chargeback on the credit card since I received a broken unit and the selling company does not even want to try to fix. VERY BAD WOOT!!!

I'm sorry to hear that you haven't received an email response yet.
I've forwarded on your issue along to Woot Member Services at support@woot.com

We also recommend that you check the spam folder of your email provider as sometimes the responses get filtered there.

downdog2

I bought the Vizio 70" on 4/24/13. I have still yet to receive the TV. I have sent OVER 8 e-mails to support with the last 3 apparently just being ignored. One e-mail that I did receive a response from was that they were "reaching out to their vendor" to determine where my TV was, and what went wrong. I don't even want the TV anymore, just my HARD EARNED MONEY back... VERY SOUR TASTE is being left with the lack of support. Can anyone offer any advise with this issue? Its going to be hard to do more business with woot.com after they refund my money... Time will only tell if I will be able to get over this.

ROGETRAY

downdog2 wrote:I bought the Vizio 70" on 4/24/13. I have still yet to receive the TV. I have sent OVER 8 e-mails to support with the last 3 apparently just being ignored. One e-mail that I did receive a response from was that they were "reaching out to their vendor" to determine where my TV was, and what went wrong. I don't even want the TV anymore, just my HARD EARNED MONEY back... VERY SOUR TASTE is being left with the lack of support. Can anyone offer any advise with this issue? Its going to be hard to do more business with woot.com after they refund my money... Time will only tell if I will be able to get over this.

Sorry for the late reply and even more sorry to hear that you're still experiencing issues along with contacting Woot Member Services.
I've forwarded your issue along to them to see if I can escalate the issue and find you a resolve.
Thank you for your ongoing patience during this matter.

ROGETRAY

downdog2 wrote:I bought the Vizio 70" on 4/24/13. I have still yet to receive the TV. I have sent OVER 8 e-mails to support with the last 3 apparently just being ignored. One e-mail that I did receive a response from was that they were "reaching out to their vendor" to determine where my TV was, and what went wrong. I don't even want the TV anymore, just my HARD EARNED MONEY back... VERY SOUR TASTE is being left with the lack of support. Can anyone offer any advise with this issue? Its going to be hard to do more business with woot.com after they refund my money... Time will only tell if I will be able to get over this.

Your have been emailed earlier this morning and your account has been refunded. Please also check the spam folder of your email provider as sometimes our responses get filtered there.

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