Yes, I was really taken by surprise. When someone asks the same questions the third time around, not listining at all to the answers, etc., I can understand if someone becomes a little miffed. But John seems give preference to brief, very authoritarian answers, scolding, and then sarcasm, and that is not what any list needs (but has, as you pointed out).

Well, fortunately, his apologist ended his apologia with the fact I needed, and I can now go on to Vonage and ask them why they do not offer us an option to specify our names in our Caller IDs.