MANAGEMENT OF SPARE PARTS

Spare parts inventory is an essential but costly component of service operations. However, we believe it is necessary, and we want to offer it to our clients as a way of thanking them for their trust.

Rotobasque S.L. offers its clients full visibility (100%) of its spare parts inventory, location, and series traceability to ensure optimal service performance. We want our clients to be certain of the means we have available for them. This creates a very close relationship and helps the client feel safe.

Our clients have full access to shipping and receiving costs, inventory, logistics, delivery costs and batches. Hence, they can increase rotation efficiency and reduce stock obsolescence.

In addition, this means we are prepared for any contingencies that may arise, whether it is the replacement of a specific part, or of a complete product. This way, we make sure contingencies never come as a surprise, thus we can solve them efficiently, something our clients appreciate.