Aquacadabra is looking for a hard-working, friendly and enthusiastic Customer Service Advisor.

This role would suit someone with previous experience who is driven and wants to do well in the business.

Starting salary: £18,000 depending on experience, and commitment could lead to a much higher salary.

28 days holiday per annum + Staff discount

Hours: Monday–Friday 8.30am–5.30pm and possibly some Saturdays (if so, there will be a day off in the week).

About the company:

Aquacadabra is the country's leading online aquatic supplier. We specialise in all aspects of the hobby from marines to tropical to coldwater and pond fish. We sell a huge range of products on our own websites, ebay and Amazon.

Key job responsibilities to include:

Excellent customer service and administration skills.

Excellent grammar and telephone manner.

Strong written and oral communication skills.

Organisational skills and punctuality.

Experience of using online payment processing.

Basic computer skills, especially Microsoft Office and Excel.

Daily duties to include:

Facilitate customer service telephone lines.

Corresponding with customers via email and our support portal.

Liaising with courier and supply companies.

General company admin.

The candidate:

Experience in a similar role.

Hard working.

Reliable.

Committed.

Fishkeeping knowledge is an advantage but not essential, the right person will be trained.