"Bought a car they say they take care or the cars"

- kimberly gutierrez

They dont they said we have checked it front to back and the second day driving it started bucking so we checked the trani fluids this morning after stalling out two times and to our surprise no trani fluid the stick was completely dry .... not happy at all

"They will cheat you take advantage of you sell you a lemon"

- Taken again

Took advantage of me sold me a car from there show room and it's been in the shop since i drove it off won't help me now so I'm stuck with a 30,000 dollar peace of xxxx from Rockys never buy or refer anybody to Rockys autos

"Stay away"

- Robin

We bought a GMC truck and they were friendly.That is how they get you in there web.Told us it was treated like gold.Bought it and engine light came on 2 weeks after we bought it.Engine went out.Had to have a used engine put in.Has been a nightmare in shop for work over and over .Have put in over 700.000 in repairs.STAY AWAY

"Bad Salesmanship "

- AngryJoey

Arriving at the dealership, the gentleman who showed us around the lot was very friendly and helpful in finding the right car for a first-time driver. He even offered to buy us breakfast and was nice to the kiddo.
Should have listened when they said "No warranty, car is sold as-is" bought it anyways, and the "Check Engine" light had turned on before I even pulled into my driveway! That's when it started shifting very jumpy and making a terrible smell.
We called them up and drove back down to the dealership asking to exchange for a different model and were denied. Went to an official Mazda dealership (which was the model I'd gotten) and the Transmission was completely shot. Repairs would cost more than the check I'd just written 2 hours ago.
Rocky's finally agreed to see us, and made me sign a contract stating that they were only repairing my transmission as a courtesy and were not legally required to. Even then, when I drove my car back home after said repairs, the same light popped back on. A couple visits later, they repaired the issue by replacing the transmission completely (used, of course) and swore up and down that this is not how they do business.
Two weeks after that, I had to replace my catalytic converters for quite a pretty penny.
Very dissatisfied with the service and quality of the vehicles they sell.

"NO WAY!"

- amberfro

Don't do it! We bought a car and the next day the check engine light went on. The transmission has a recurring problem that Rocky's knew about and tried to hide from us. They even doubted the validity of the cars prior repair history, implying that the records of prior engine repair were not accurate. Our mechanic called the previous repair shops to get more information on the transmission repairs, and apparently Rocky's thinks that they would have some sort of reason to want to lie about that?! At first, Greg, a general manager, acted sympathetic and understanding but when it came time for them to actually work it out with us and trade the car back in, the General Manager Rodger M. was unbelievably rude and threatened to have the car towed off their lot if we didn't come to pick it up after being serviced. Upon confrontation, we were informed that when they were saying they would trade the car in for us, that they were only going to give us the trade in value! And its "their company policy" that we have to pay to get it registered before they take it back.Come to find out the car had a previous accident that wasn't disclosed to us. GO SOMEWHERE ELSE!! They are slimey used car salesman!! It was repeatedly said to us,"you bought it". They do not care once you sign that paper! Think twice!

"Clause in Contract"

- DeafMom

The contract states if Rocky's Auto can not secure a loan, they can cancel the contract. It is impractical because they will then do an in-house loan regardless of other credit unions and banks and they will stick you with 21% regardless of your credit. This clause does NOT allow you to cancel the contract! Do not check that box, do not sign on the dotted line if you think you have 3 days to opt out or you think you have a cooling off period or you find out the next day you are being fired from your job. You have to BUY an 'opt out' contract which stipulates that you have 3 days to change your mind, take car to mechanic, etc. The clause is a scam to make you think you can cancel the contract minus gas mileage fee, etc. DO NOT buy a car from Rocky's Auto. They are cons, rip offs, loan sharks.

"Took advantage of senior citizens "

- Kathleen Fenn

Poor Experience with Rockys Auto's Inc. They sold us a hail damaged 2008 Kia Optima that we did not know that it had hail damage on it. We went back to get our trade in back and to take their vehicle back and they called the cops and had us escorted off of the lot. We have not and will not sign our title over to them. We have the title so duplicate title will not work. Please give us our PT Cruiser back. We are in our 60's and do not buy vehicles a lot and do not have a lot of experience in doing so and have been taken advantage of.

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