Exam results helpline takes thousands of calls and gears up for GCSE results day

Published:13:44Monday 22 August 2016

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The Exam Results Helpline has already helped thousands of students since opening on A Level results day and is ready for another busy day on Thursday when young people get their GCSE results.

Funded by the Department for Education, the helpline provides impartial advice to anyone who has got their A Level or GCSE results and wants to talk through their options. The helpline is open every day until Wednesday August 31.

Nick Hynes, a careers adviser who has worked for the service for over 25 years said: “We usually find that a lot of young people who are picking up their GCSEs aren’t aware of all the options available to them other than sixth form.

“The Government have put a lot of funding into apprenticeships recently which can offer a great alternative that some teenagers haven’t considered.

“If the caller hasn’t achieved the grades they need, we will discuss alternative routes into the profession of choice, as well as highlighting the possibility of going to other local colleges that are available.”

The Exam Results Helpline has been open for four days so far and every day advisers have been busy helping young people over the phone and on Facebook. Advisers have been talking to callers about re-sites and retakes, gap years, Clearing, Adjustment, apprenticeships, funding and student accommodation.

If you are getting your results on Thursday and you want to talk to someone impartially and confidentially you can call 0808 100 8000 or find the Exam Results Helpline on Twitter or Facebook.