I've got everything set up, I have my Blackmagic Intensity Pro installed, the 720p video feed from my Xbox 360 showing up in Media Express using HDMI.I can see the audio bars at the bottom of the window moving but I do not hear any sound.

Months ago when I had an earlier version of the Media Express software there were no sound issues, but when I updated it only if I record some footage and then open it in an external program do I hear any audio.I've had this problem for ages now, and I need it fixed. Thanks.

Well, you asked for help on a Saturday morning.... This is not a support forum, it's a users forum, although occasional BMD staff do come in. Media Express is designed to only use the BMD I/O device. If you are using it for playback it will be trying to play the file through the audio outs of the BMD card. If you are trying to play the file through another program (eg - VLC) then it will be using whatever audio output device you have selected for playback in your audio or multimedia preferences (OS dependant). if indeed the file has no audio recorded in in then check the decklink settings that you have the correct audio input selected.

psproule wrote:Well, you asked for help on a Saturday morning.... This is not a support forum, it's a users forum, although occasional BMD staff do come in. Media Express is designed to only use the BMD I/O device. If you are using it for playback it will be trying to play the file through the audio outs of the BMD card. If you are trying to play the file through another program (eg - VLC) then it will be using whatever audio output device you have selected for playback in your audio or multimedia preferences (OS dependant). if indeed the file has no audio recorded in in then check the decklink settings that you have the correct audio input selected.

From the look of it that software is made for recording only.Not for playback.

Strangely there is NO OPTION in the blackmagic part of the system settings norin the Media Express application on MacOS to select the audio output device to use.And it has NO WAY TO SET THE VOLUME.It ignores all system-wide settings the user made and outputs audio via HDMI onthe Ultrastudio Monitor box to my color grading monitor...that has no speakers.This is a serious shortcoming.(The headphone amplifiers of that monitor are terrible and being forced to wear headphonesis not helping. Sadly Media Express seems to be the only way to watch clips on the Ultrastudioas it doesn't apear as a monitor but as an AV-output on MacOS. )

Media Express was built to transfer to and from a VTR / tape deck (aka Ingest and layout) for editing in Final Cut, Premiere, etc. It wasn't meant to be a video player for playing random files, so they never added the ability to use a computer speaker or anything else normally involved in playing back video

I believe VLC version 2.2.0 added a Blackmagic Decklink output module. But you may need to go under the VLC advanced settings for the decklink plugin, and uncheck the option to wait for audio in order to split the audio to go out your PC speakers instead.

Chad wrote:I believe VLC version 2.2.0 added a Blackmagic Decklink output module. But you may need to go under the VLC advanced settings for the decklink plugin, and uncheck the option to wait for audio in order to split the audio to go out your PC speakers instead.