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01110901303(Cik Tasya)
Last Updated @ 8/13/2018 10:24:11 AM

Shipping

Delivery will be based on Skynet, Gdex and Poslaju Courier Services.

We will not bear any risk of missing or damage during delivery.

Your order will be dispatched on the same day if payment has been paid before 3:00 pm. Otherwise after 3:00 pm it will be delivered the following day. The delivary is from Sunday to Thursday. Tracking number will be provided via email and customer need to make sure their registered email is valid to receive this notification.

We are not responsible for incorrect postal addresses resulting in non-delivery of the goods. Please check carefully you entered the correct address. Artech Trade will not responsible for any such losses incurred and no refund will be provided.

Shipping addresses cannot be changed after checkout, Artech Trade are not responsible for items shipped to an incorrect address provided by the customer.

We do accept pick-up, you may visit us at our office address as stated in Address page.

Next day delivery is not guaranteed. The couriers we use operate on a 98-99% success rate. If the item is not delivered next day as stated we will not responsible but we'll help to chase it up.

In times of adverse weather conditions, items may take longer than normal to arrive.

Use of the website and all orders are subject to the acceptance of these terms and conditions and deemed to be accepted by you when placing your order. These conditions do not affect your statutory rights. These terms and conditions are subject to change without notice and supersede all previous editions.

Payment

We accept the following forms of payment: Bank Transfer, Direct Deposit Over ATM Machine / Counter or Paypal.

All orders are subject to stock availability. If we do not supply you for any reason, we will refund any money paid for these goods. We are not liable for any financial loss incurred by you relating to interest payments or loss of earnings you would have received on monies paid to us in lieu of any unfulfilled order.

Shipping

Your order will be dispatched the same day if ordered and paid before 3:00 pm, or the following day for orders after 3:00 pm, Sunday to Thursday. Tracking number will be provided via email, customer need to make sure the email being registered is valid to receive this notification.

We are not responsible for incorrect postal addresses resulting in non-delivery of the goods. Please check you have carefully entered the correct address. Artech Trade will not accept responsibility for any such losses incurred and no refund will be provided.

Shipping addresses cannot be changed after checkout, Artech Trade are not responsible for items shipped to an incorrect address provided by the customer.

We do accept pick-ups, you may visit us at our office address as stated in Address page.

Next day delivery is not guaranteed. The couriers we use operate on a 98-99% success rate. If the item is not delivered next day as stated we will not responsible but we'll help to chase it up.

In times of adverse weather conditions items may take longer than normal to arrive.

Warranty

All new products sold on this website have a three month warranty (90 days) period unless otherwise stated.

The warranty period begins from original date of purchase, a replacement item does not restart or extend the warranty period in any way. This does not affect your statutory rights.

The warranty does not extend to the laptops used with our products; we are not responsible for improper use of our products.

If goods are deemed tampered with in any way, your warranty will become void and you will be held responsible for the costs of repairing and shipping.

The warranty does not cover accidental damage, when warranty sticker has been tampered with or failure to comply with the original manufacturers conditions of intended use.

In the event of product failure we are not responsible for the loss of any data that may occur. We are also not responsible for any losses occurring whilst we repair or exchange this product under the terms of our warranty agreement. You are advised to back up all data on a regular basis.

Ordering Policy

We reserve the right to decline your order at any time after receipt of your order for any reason. If payment has already been made, we will issue a refund via method payment was received.

We may request additional information before processing and shipping orders where we feel necessary.

Miscellaneous

This website is neither affiliated with, authorized by, licensed by, distributors for, nor related in any way to these computer manufacturers. The products for sale on this website are not manufactured by or sold with the authorization of the manufacturers of the computers with which our products may be used.

Your agree that our website, its directors, employees or other representatives are not liable for damages arising from the operation, content or use of the website. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.

STC NETWORK SDN BHD will not be held responsible for, nor compensate any consequential loss resulting from delayed delivery of items or product failure. We strongly recommend all data is backed-up on a regular or continual basis.

FMZ Net Solutions is committed to preserving the privacy of all visitors to our website at http://ezyorder.fmzsolutions.my. Please read the following privacy policy to understand how we use and protect the information that you provide to us.By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

INFORMATION THAT WE COLLECT FROM YOU

When you visit, register or order products or services on http://ezyorder.fmzsolutions.my you may be asked to provide certain information about yourself including your name, contact details and other information.

We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.

USE OF YOUR INFORMATION

Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyze the information we collect so that we can administer, support, improve and develop our business.In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.

SECURITY AND DATA RETENTION

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

CHANGES TO OUR PRIVACY POLICY

Any changes to our privacy policy in the future will be posted to the website.

CONTACT

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to : fmzcareline@gmail.com

Return

Items found to be faulty within the warranty period should be returned to us for a replacement. Buyer responsible for the returned postage charges and we'll replace it and send it back at our cost.

Before returning any item for any reason, please contact us about the problem. You must include your order or invoice number.

The customer is responsible for safe return of the item, and should obtain proof of postage in case of the rare event of the item not being received.

We are not responsible for any items lost in the post when returned to us, this cost falls entirely on the customer.

Any items damaged in transit must be reported within 24 hours of receipt and returned within 7 days of the date of purchase.

We encourage customer to seek for assistance if you are not sure which model to purchase, we do not offer refund for item purchase wrongly.