Slow feedback cited as biggest turn off in recruitment process

Research from Robert Half UK suggests UK businesses could be missing out on top talent because they are alienating candidates with poor communication and long hiring practices. A poll of 1,000 jobseekers found that the biggest frustration for candidates is slow feedback from prospective employers about their progress through the application process. This was cited by over half (52 per cent) of candidates.

What are your biggest frustrations about the recruitment process when applying for a new role?

Slow feedback to get an update about where I stand in the recruitment process

52 per cent

Poor communication about the required steps in the recruitment process

44 per cent

Delayed decision-making

39 per cent

Doing multiple job interviews with the same employer

35 per cent

Keeping track of multiple job opportunities with different employers

33 per cent

Difficulties scheduling interviews

23 per cent

Lack of transparency on rewards and benefits

19 per cent

Changing role requirements

16 per cent

Disappointment with contractual terms

15 per cent

*Mutliple responses permitted.

When professionals are looking for a new job, they do so actively with almost half (46 per cent) of jobseekers applying for ten roles or more at the same time. However, in a market where 93 per cent of businesses say they find it challenging to source skilled talent, they need to act fast or risk losing talent. The research indicates that seven in ten jobseekers (71 per cent) regularly receive multiple job offers when searching for work, with 35 per cent “often” or “always” getting more than one job offer at one time.