Naturopathic and Mental Health Counseling Services

office@gumshoehealth.com

Offering Online Naturopathic and Mental Health Counseling Services

Access. Relationship. Service.

About our virtual care clinic:

Access your naturopathic primary care or specialist from home via a virtual platform. Our virtual care offerings are a natural extension of our promise to deliver high quality, integrative, truly patient-centered care. Virtual care can not only improve health outcomes, but is more convenient and accessible for patients. You can use your naturopathic virtual care visits for follow-ups, urgent care needs, or even for your first meeting with your doctor provided a physical exam is not required. If during your visit the doctor determines you are in need of emergency care, a physical exam, or something else we cannot provide for virtually, they will direct you to the appropriate setting and you are still responsible for the virtual visit. The FAQ page answers some common questions about virtual counseling (telemental health) and naturopathic care. We do not contract with outside companies to provide virtual care services to you- you can access the doctors and counselors that you know. You can see your provider in-office or online as you need.

Insurance costs are the same as our in-office visits and pricing can be found on our pricing page. If you pay for your visit at time of service or in advance, your out of pocket cost will be less than if you were to come into the office for a visit. It is your responsibility to know what your insurance plan will and will not cover for telemedicine services. If insurance is maxed out or denied, then you are financially responsible for the balance. Pre-pay packages apply as usual.

We are looking forward to working with you and helping you in your healing journey.

Why schedule a virtual visit?

Examples of Potential Conditions/Reasons For a Naturopathic Virtual Care Visit:

Initial or follow up doctor’s visit

UTI

Colds/flu

Pink eye

Headaches

Bites and stings

Sore throat

Naturopathic specialty consult

Nutrition consult

Environmental medicine consult

Men’s Health

Lab results review

Women’s health

Primary care

Anxiety

Depression

High cholesterol

Eye issues

Vomiting

Bladder infections

Heartburn

Diarrhea

Rash

Constipation

Ear pain

And more…

Gumshoe has providers who are currently credentialed with:

Healthways (Aetna, Cigna)

Regence

Premera

Lifewise

First Choice

United

PIP

L&I

Community Health Plan of Washington

It is up to you to check your benefits for telemedicine and the type of service prior to your appointment. If insurance is maxed out or denied, you are financially responsible.

Complete the intake forms that will be sent to your inbox at least 24 hours in advance to maximize your time during your first visit. We recommend keeping the same login for both systems to avoid confusion.

3) Login to Clocktree 10 minutes before your visit and check your audio/video (found in the drop down menu in upper right corner). Have your credit card ready for any copay, deductible, or cash cost for your visit- your provider will take payment at the beginning of the visit.

4) Finally, just answer the virtual phone when your provider calls to establish the face to face link!

System Requirements:

Google Chrome Browser

Internet service. (The video feed quality will adjust based on available bandwith)

Disclaimer:

Telemedicine is a vehicle of delivery for healthcare services, not the healthcare service itself. As a delivery method, it has limitations on what the provider can do in the visit. If your provider determines that you need a physical exam or more urgent physical care, they may refer you to an urgent care clinic, an ER, or another office visit. You are still financially responsible for the time you booked virtually with your provider.

If using insurance, it is your responsibility to know what your plan will or will not cover. If your insurance is maxed out or denied, you will be responsible for your visit.

Stop! Emergency Checker:

If at any point you feel that you are experiencing a medical emergency, call 9-1-1 or go to the nearest emergency room.

Some common, potentially emergency symptoms are:

Nonresponsive or extreme weakness

Sever chest pain and pressure

Difficulty breathing

Continuous bleeding

Severe headache

Severe abdominal pain

Seizures

Loss of consciousness

Severe allergic reaction

Abnormal behaviour/change in speech

Sudden paralysis or numbness

If your medical situation is not an emergency and you would like to continue with scheduling a telemedicine visit, please do so here– search for appointments under the Telemdicine/Virtual Clinic.