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Description

AC Hotel Birmingham City Center lies at the heart of everything which makes Birmingham such an exciting city to visit. Its position in the regenerated Mailbox puts it strolling distance away from bespoke shopping opportunities, cutting edge wine bars, luxury restaurants and a vibrant business community. Landmarks within easy reach include the Bull Ring Shopping Centre and Grand Central. The transport hub of New Street Station is on the doorstep and business travellers can take advantage of the proximity of the International Conference Centre. When you tire of the big city buzz you can retreat to the calm of the Ac Hotel. The 90 rooms contain a mix of contemporary style, timeless elegance and relaxation, and the AC Lounge is a creative space by day and a social hub at night, offering the chance to sip a signature cocktail and sample treats from the Eurocentric menu. If you're looking for an oasis of space and quiet then head for the AC Library, the perfect spot for a business meeting or intimate socialising.

Reviews

TripAdvisor Traveller Rating

Great location, friendly staff.

Stay Date: 03/2018,
Gareth L
wrote this review.

Being a 10 minute walk from New St railway station and in the heart of the Cube / Mailbox shopping and dining district, the AC is definitely in a prime location.
Staff were friendly and helpful, on arrival and throughout my weekend stay.
The room was…
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Being a 10 minute walk from New St railway station and in the heart of the Cube / Mailbox shopping and dining district, the AC is definitely in a prime location.
Staff were friendly and helpful, on arrival and throughout my weekend stay.
The room was spotlessly clean with everything you need. Some street noise during the night, but not much, and it is the middle of the City.
All in all, a great place to stop and lay your head for a weekend in Birmingham.Collapse

Comfortable room no real complaints

Stay Date: 03/2018,
Kevin H
wrote this review.

On arrival I was met by the receptionist who was friendly.
The room was well appointed with a comfortable bed. My only criticism is that my room faced onto a side road which was a little noisy, as you heard revellers returning home but this wasn't r…
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On arrival I was met by the receptionist who was friendly.
The room was well appointed with a comfortable bed. My only criticism is that my room faced onto a side road which was a little noisy, as you heard revellers returning home but this wasn't really an issue but is something to take into consideration when staying on one of the lower floors.
The breakfast was good too. Definitely a huge improvement from the days when the AC was under the Ramada brand.Collapse

Good location!

Stay Date: 02/2018,
DorothyMa421
wrote this review.

Layover here for one night as I was doing a road trip with my sister.
The hotel is located in one of the massive shopping mall The Mailbox in Birmingham, which is not easy to find and drive there. The hotel doesn’t have its own car park, and I park…
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Layover here for one night as I was doing a road trip with my sister.
The hotel is located in one of the massive shopping mall The Mailbox in Birmingham, which is not easy to find and drive there. The hotel doesn’t have its own car park, and I parked my car in the shopping mall car park and cost me £18 pounds for overnight parking however, you can show ur ticket to hotel staff when checkout, they can get you 15% off of the parking discount. Tip: park near the canal side elevator on first floor, this can save u much time to walk from the car park to the hotel, it’s only 5 mins walk! Very close!
Staff are helpful but my check-in process was not smooth as they put my wrong surname in the record which took me time to do the check out.
Room was nice and tidy, decor was still new. Heard that the building used to be a Ramada hotel but refurbished and rebrand as AC hotel by Marriot hotel group.
There are many restaurants nearly by the hotel ... and you can feed yourself easily.
I booked my hotel with breakfast. Breakfast place is located at lobby floor, and it was in buffet style. Choices were good and taste quite good! You can order eggs from the server if you don’t like scrambled eggs.Collapse

Amazing Anniversary weekend stay

Stay Date: 02/2018,
Matthew I
wrote this review.

Fantastic from a late evening check-in on the Friday night, through the whole weekend until check out. The welcome in reception was fantastic on arrival, and all the staff throughout the whole weekend were excellent, whether in the bar, house keepin…
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Fantastic from a late evening check-in on the Friday night, through the whole weekend until check out. The welcome in reception was fantastic on arrival, and all the staff throughout the whole weekend were excellent, whether in the bar, house keeping or in reception.
The room was excellent, modern, large excellent bed and great facilities, with an amazing view down over the canal. It is a quiet and relaxing staying. We can't wait to return.Collapse

Afternoon Tea

Stay Date: 02/2018,
nish714
wrote this review.

My review is based purely on the afternoon tea experience, and not the hotel itself.
I arrived for afternoon tea (booked via Groupon) to find out that my booking hadn't been noted (some issues with new staff), however the waitress was very accommodat…
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My review is based purely on the afternoon tea experience, and not the hotel itself.
I arrived for afternoon tea (booked via Groupon) to find out that my booking hadn't been noted (some issues with new staff), however the waitress was very accommodating/polite and seated us anyway after checking our groupon code. She was very friendly, I can't fault her at all.
I had ordered the afternoon tea to be half vegetarian, half normal as I myself am vegetarian but my partner was not. I'm not sure if I had the wrong idea but I expected there to be 50/50 in terms of the vegetarian and meat dishes, instead it was mostly vegetarian with one extra plate of meat sandwiches and one extra meat wrap for my partner, obviously she could eat the vegetarian dishes too so it wasn't a huge issue but personally I thought it should have been a much more even split.
With regards to the afternoon tea itself, it was extremely poor in my opinion. The finger sandwiches were 70% butter (I had to actually scrape some out as there was so much) and the fillings weren't very tasty at all. The bread was a little stodgy, the whole thing didn't really taste fresh at all. Most of the desserts were quite obviously defrosted and didn't taste good at all, the cake was okay at best and even then not well presented.
The drinks menu was extremely basic, terrible if you're a fan of authentic afternoon tea. Genuinely had the very basic teas and coffees and that was all, nothing exciting.
Overall, I was very disappointed with the afternoon tea, definitely wouldn't recommend it to anyone, wasn't at all what I had hoped when reading the menu before booking.Collapse

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