Main content of pages disappears

#1

Feb 29, 2012, 01:27 PM

grobegni

4 posts · Feb 2012

Our website is http://www.bostonknitting.com/ Twice in the last couple of months the main part of all the pages has just disappeared. All that was visible was the header area. No one had made any changes to the site.

Once I managed to fix it by applying a backup of the entire site. This most recent time (yesterday) I applied all the updates available to the Atahualpa theme 3.7.3. I was already at WorPress 3.3.1. Everything seems to work now, but I'd like to get to the bottom of why this happens.

Thanks!

#2

Feb 29, 2012, 01:55 PM

juggledad

23,416 posts · Mar 2009

OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome

You need to investigate it without fixing. You should look at the logs of the site and recall if you had done anything - and I mean anything like add a post, change a parameter, add a widget - just before the error happens.

You should contact the host and see what support they can give you.
Try swapping themem, disabling all plugins.

This is all gathering information that could leave to a solution. Maybe you are running out of memory or the post you added had some code that causes and error.