To assure your experience at Chicago-Kent College of
Law is a positive one, the Center for Law and Computers
is available to assist you with your computer and
technical questions and concerns. You can reach a member
of our staff by calling (312) 906-5300 (6-5300 house
phones)or sending an email to helpdesk@kentlaw.edu.
We are located in suite 540 if you would like to stop by
our offices.

The modem-based dial-up Internet access service known
as "C-K Dialup" has been discontinued as of 5/10/2010. Discontinuation
of this service is necessary in order to provide adequate
telephone system capacity for the IIT Downtown Campus.

Please contact the CLC Help Desk at 312-906-5300 or
helpdesk@kentlaw.edu if you have any questions or concerns

IT Office of Technology Services (OTS) has rolled out a new tool
for the myIIT portal that allows individuals who forget their
portal password to reset it themselves, rather than going through
the OTS Support Desk. This new tool requires individuals
to set up two secret questions and answers. When the
questions are answered correctly, users will have the ability
to reset their own password and access the portal.

The tool was activated on at 9:30 pm on Friday, January 8.
Upon logging into the portal for the first time after
activation, users will be prompted to set their secret questions
before accessing their myIIT account.

Users who have already set up their portal secret questions will
not need to take any action.

Adding this level of security will allow users to access IIT
technology services 24/7, even if they forget their password.
Contact OTS with any questions.

Please note that student printing at Chicago-Kent is separate from the process used on Main Campus - you should not use the IIT Printing Channel in the my.iit.edu portal. If you have used the channel to add money for printing, please contact Nancy Caruson at caruson@iit.edu for a refund. At Chicago-Kent, students receive credit for 400 pages worth of free printing per semester; any printing beyond 400 pages is charged at a rate of $0.07 per page. All Chicago-Kent printing – both free and charged – is managed by the Law School’s own printing system. You can add money to your account at the station located in the 9th floor photocopy room in the Library.

The CLC has created support & services documents for
configuring Apple computers to the following resources
(Wireless, Folder Shares, Printers & Mail). Follow
the links below for a basic guide to assist you with various
options available to Apple users.

Chicago-Kent's Internet Service Provider (Illinois Century Network)
backbone maintenance window is on Fridays from 2:00am - 7:00am.
During this maintenance window it is possible that the Downtown
Campus building may experience intermittent Internet connectivity.