Pre-Upgrade Tasks for the Siebel Database Upgrade

We are currently executing the 7.8to 8.0 Upgrade process in our
Development environment.We are at the section "Pre-Upgrade Tasks
for the Siebel Database Upgrade" and we don't know how to
complete the following task : "Verify that the Workflow Monitor
and Workflow Action agents have processed all pending request".
We checked S_SRM_REQUEST table and found out 4 processes are in
queue.
Are these processes are pending?
If so,what to do with this?
How to continue upgrade?
How to make it not pending?

I never encountered any such issue , part of preupgrade task after ensuring all requests are processed we stop components so that no requests sent to SRM , however you need verify what these requests are & processes them .