Tridion DialogServer is an integrated XML solution containing three components – Tridion Management System, Tridion Presentation System and Tridion Business Connector. The management system is used for managing content through a browser-based user interface. XML content can be created, edited and managed, and then deployed to multiple channels, including the web, WAP and iTV. After a website is assembled, all required data is deployed via the presentation system, which presents the data when a site visitor requests a page. Tridion Business Connector provides an out-of-the-box solution for content and data exchange that integrates Tridion DialogServer with third-party back-end systems.

Built on a non-proprietary, component-based architecture, Tridion DialogServer makes extensive use of open Internet standards, such as XML, COM+ and Java. These open standards allow Tridion DialogServer to be integrated seamlessly with a host of other enterprise software applications. By focusing on the development of standard, out-of-the-box solutions, Tridion helps customers to easily create, manage and deploy business-critical content across a wide range of e-business applications and platforms. Tridion DialogServer’s out-of-the-box functionality enables a fast time-to-market. The solution can typically be implemented in less than 12 weeks.

Tridion DialogServer is a customisable, off-the-shelf solution that offers:
XML-based content lifecycle management, facilitating advanced content management for all phases of the content lifycycle
BluePrinting, facilitating global brand consistency across a constellation of websites in multiple languages
Personalised content delivery, ensuring the right content is delivered to the right person, in the right language, at the right time
Multi-channel publishing, enabling deployment of content across all online devices and presentation formats.