We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies will be honored:

Booking Policies: • At Ku Bodywork 24 hours advanced notice is required when canceling an appointment. If you are unable to give us 24 hours cancellation notice, you will be charged the full amount of your appointment. This must be paid before booking your next appointment. “No shows” are considered the same as a late cancellation and you will be charged the full amount before booking another session.

* All clients are required to submit their full name, phone number, and valid credit card number when booking an appointment. (Just like a spa) Confirmation and specific information will be sent via email or text after booking over the phone.

Arrival times: * Please arrive at least 10 minutes prior to your scheduled appointment time. Depending on your session for the day, or if it’s your first appointment, you may need to fill out a consultation form. Late arrivals will be subject to reduced treatment times, and full payment is required regardless of the length of the session.

Cancellation Policies:* At Ku Bodywork 24 hours advanced notice is required when cancelling an appointment. If you are unable to give 24 hours cancellation notice, you will be charged the full amount of your appointment. This must be paid before booking your next appointment.

* “No shows” are considered the same as a late cancellation and you will be charged the full amount before booking another session.