I tried to order a Grizzly jointer this week. Just the little Grizzly G0612, which is roughly $200. I figured it would be worth trying since Grizzly CS is known to be pretty spectacular generally.

Except, it was AWFUL! Seriously guys- they were really awful to me! They refuse to process my order because I need it shipped to a different address than the card I am paying with (I can’t get packages at my house, it’s a long story and irrelevant) – I offered to even give the number of a card I have for my work address, to prove I am at that location, but they said only if I paid with it.

I wouldn’t have minded this EXCEPT- it did not force me to use the same billing and shipping information when I ordered and even in the terms of service (which I just read in full from their website), nowhere does it state that.

The person I spoke to on the phone was just awful! I asked for a number or a transfer to somebody who could actually help me out (I understand that the first-tier person on the CS line was unlikely to) and he said he could give me their email address but that was it.

So please help me out! I keep seeing Delta / Porter-Cable jointers in the same price range but they’ve got some seriously spotty reviews. Anybody used one and liked it? I really just want a small little jointer, I do not want nor need a full size unit, which is also out of my budget. I’m not looking for used. Are there any other brands out there?

I’m really bummed about this. I have heard such nice things about Grizzly, but the CS rep just left SUCH an awful vibe with me that I really, really don’T want to call them back and try to fix this.

My first jointer was the benchtop delta. Not very impressive, if possible, $200 will go a long way for a used 6” floor unit on cl. The floor units are so much better for the money. The machines cant be compared. Night and day difference. so if space isnt a problem, i think the people at grizzly maybe did you a favor in the long run. If you need a gently used 6” delta benchtop, I know where you can find one

I’ve run into that sort of problem in the past when buying electronics like computers and monitors. In theory you can call your credit card company and add another address or something but I never got it to work with Dell and eventually gave up on it. Fortunately I was able to ship to the billing address although that was a bit of a pain. For what it’s worth I have a similar jointer, just not Grizzly. I have a small Craftsman benchtop jointer that has a granite table and fence. It works pretty well for a benchtop jointer and I love the table and fence. Don’t get me wrong, I’d really like a 6” or 8” jointer with longer infeed and outfeed tables but that just wasn’t an option at the time. I generally shy away from Craftsmen equipment but in this case I’m fairly satisfied.

That is most likely NOT a grizzly policy, but the policy of their Credit Card processing company. They do this to prevent fraudulant charges. I see you can use paypal at Grizzly’s site – you can do that and use a different shipping address than the CC or direct withdrawl from your account.

I just got their G0452P ordered it via the web and never talked to anyone, so their customer service did not matter.

In a lot of ways, I don’t blame Grizzly here. I have been on the receiving end of this, as a buyer, and as someone that was the victim of an attempted fraudulent use of a credit card. And I appreciate the efforts for security. Just go through Amazon, the price is the same, and you can use any variety of payment methods…

Yeah, if someone stole yer card and tried to order you’d be happy they didn’t allow it (I would be)

I own the porter cable/delta 6inch benchtop. Spend the extra money and get a bigger floor Model if you plan to take up woodworking further than 1 project, trust meThe more I think about it they may have helped you to save that 200 toward a real jointer lol

Ah, it’s a pretty common online policy. I wouldn’t take it personally. I’ve seen several 4” to 6” benchtop jointers for sale on Craigslist over the last 6 months. I tried to buy a tiny Delta for the reasons you describe. I’m scared of the jointer and I don’t like firing up the big guy for a little project. I wouldn’t buy one of the big box benchtops, though. I think you’d be unhappy with the capabilities, given what I know about your projects.

-- My dad and I built a 65 chev pick up.I killed trannys in that thing for some reason-Hog

sorry to hear you have that kind of troubbles Lis unfortunaly I can´t help you other than second vernonator …use paypaland ordre thrugh the site ….. they will never see where your card has its adressonly the delivery adress