The Department of Business and Professional Regulation has received your complaint.
For Profession complaints, please understand that certain complaints are confidential. We are prohibited from discussing a
confidential complaint with you pursuant to section 455.225(10), Florida Statutes, which
states: “The complaint and all information obtained pursuant to the investigation by the department
are confidential and exempt from S. 119.07(1) until ten (10) days after probable cause has been
found to exist by the probable cause panel or by the department, or until the regulated
professional or subject of the investigation waives his or her privilege of confidentiality,
whichever occurs first.”

For complaints filed with the Division of Hotels and Restaurants, it is by Florida statute that
any information contained in the complaint is public record upon submission.
In any event, you will be advised regarding the status of your complaint.

Under Florida law, email addresses are public records. If you do not want your email address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact the office by phone or by traditional mail.
If you have any questions, please contact 850.487.1395. *Pursuant to Section 455.275(1), Florida Statutes, effective October 1, 2012, licensees licensed under Chapter 455, F.S. must provide the Department with an email address if they have one.
The emails provided may be used for official communication with the licensee. However email addresses are public record. If you do not wish to supply a personal address, please provide the Department with an email address which can be made available to the public.
Please see our Chapter 455 page to determine if you are affected by this change.