I’ve changed the batteries, reset the base unit/ router and the unit works for a couple hours and then stops. I’ve tried this over the past week i think a Firmware update has killed the camera. What to do?

Time to get with customer technical support then. How to contact them is in your mobile app.

I had a couple of my original XT quit working on motion detection. I got it fixed by deleting the camera, then reinstalling the camera. You must have the camera serial # for reinstall however.

Remember in all of this, how long do you really expect your camera to last. My guess is 2-3 years. It’s entry level cheap build consumer electronics. Lasting 1 to 2 years past the original 1 year warranty is pretty commonplace.

Are you sure there’s a reset in XT’s. I have a feeling there isn’t, it’s only in the XT2, and Joel’s trick of deleting it and re-adding is the only way to reset the firmware, if indeed that’s what happened. Clearly it fixed it, and that might be why, but without knowing what firmware it drops back to, you can’t know, and it doesn’t get added back to your app until a firmware update is done, if I recall the timing of events correctly, so there’s no way to see what happens.