Do You Need Assistance?

Customer Service is here to help. We have several options to help you find the answer to your questions:

You can call a customer service representative toll free at 1.888.217.4911Wholesale account inquiries can be made at 760.231.7069You can email us at customercare@linksoul.comOr you could search through the information below to see if it includes your answerHere we've compiled the common questions we receive and some other tidbits of information you might be interested in. Just choose your question, and you'll be taken directly to the right answer.

ORDERING OPTIONS

Through the mail we do accept credit cards, but please do not send cash, checks, or money orders. Please include a daytime phone number on all faxed or mailed orders, so that we may reach you with any questions. If you have any questions, give us a call at 1.888.217.4911.

Shipping and Transit Information

We ship all orders via UPS from our warehouse in Georgia. Orders are shipped within one business day from when the order is placed. Standard delivery is ground service and is expected to take 2-5 business days.

Expedited orders must be placed before 1pm EST/10am PST Monday-Friday to ship same-day. Orders placed after this cut-off time will not be shipped until the next business day (Monday-Friday).

INTERNATIONAL ORDERS

RETURN/EXCHANGE POLICIES

Linksoul wants you to be pleased with your purchase. We offer free returns on items that are unworn and unaltered. Items may be returned up to 90 days after the date of purchase for full refund or exchange.

RETURNING OR EXCHANGING A GIFT

If you are returning a gift without the original packing slip, please include the name and address of the person who purchased the merchandise so we may be able to locate the original order. Purchaser will not be notified of return unless you request they receive the refund. Gift recipients will receive a non-refundable gift certificate.

PRICE ADJUSTMENT POLICY

At Linksoul, it is our policy not to give price adjustments for items purchased prior to our Seasonal Sales. It is our belief that prior to the sale, customers are able to shop our full selection of product styles and sizes to ensure they are able to get the exact items they wish to purchase. At sale time there is no guarantee that all styles and sizes will be available or on sale.

MAILING LIST REMOVAL

Redeeming Gift Certificates Online

You can redeem Linksoul gift certificates easily online. Simply continue the checkout process as normal and on the Payment Information page, there will be a section there for you to enter in your gift certificate number and amount.