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Description

Ultimate Care Bishop Selwyn is one of the largest Ultimate Care sites and offers a mixture of villas, studios and a range of care levels in our rest home and hospital. A day care programme also operates from Monday to Friday in our rest home. Our facility is well-established in the community where it has an excellent reputation for its care. Well situated, we are within a short distance of the city and local malls. We have a tranquil garden setting with many restful areas for friends and family to use. Our bird aviary attracts a lot of attention and is enjoyed by both residents and families.

The village features 8 x 1 bedroom villas, 21 x 2 bedroom villas (most with internal access garages) and 15 studios. Weekly outings and weekly shopping trips are organised for villa residents. Village residents are also able to join in other entertainment at the care facility.

"Ultimate Care Bishop Selwyn is a great place to be. The staff here are super friendly and extremely loyal, with more than half of them having worked here for more than 5 years. All of them are highly skilled and qualified and they genuinely love what they do. We're also rather proud of our comprehensive activities programme which caters for our range of residents. We also enjoy a fabulous connection to our sister village, UCG Rose Court, just round the corner, so our communities are well integrated and there is a genuine sense of belonging"

Updated: 31 Aug 2017

Service/Facility Details

Service/Facility Details

Detail

Status

Contract with DHB

Yes

Certification

Yes

Updated: 31 Aug 2017

DHB Respite Care Booking Service

DHB Respite Care Booking Service

We provide DHB Respite Care Booking Service.

Bed and Vacancy Details

Bed and Vacancy Details

Detail

Status

Approximate number of beds at this level of care

36

Vacancy

Yes

Impending vacancy

No

Additional Room Costs

Some Rooms

Updated: 22 Feb 2018

Personnel

Personnel

Type

Hours Per Week

Status

Details

Registered Nurse

40

Yes

We have a committed team of registered nurses who are dedicated to providing the best possible care to our residents.

Enrolled Nurse

44

Yes

Our excellent Enrolled Nurse is part of our dedicated team of nurses.

Healthcare Assistants/Caregivers

Yes

We have a team of skilled care givers who are committed to providing the best quality of care possible.

Physiotherapist

Yes

We can provide physiotherapy services to our residents as needed

Occupational Therapist

Yes

We can arrange for occupational therapy services should you require them

Diversional Therapist

40

Yes

We have a Diversional Therapist who also has two assistants to help deliver a fun packed activities programme.

Activities Co-ordinator

Yes

Our activities team have an excellent activities programme that caters for all our residents needs.

Hairdresser

Yes

We have our own salon based on site. You never have to leave the facility to have a bit of a hair-do.

Podiatrist

Yes

There is a visiting podiatrist.

Dietitian

Yes

We have access to a dietitian who will review our menu's and review the dietary needs of any of our residents if required

Chaplain/Spiritual Advisor

Yes

We provide these services.

Other Personnel

Yes

We have a team of experts at our National Support Office that consists of clinical support, financial support and property support

Updated: 31 Aug 2017

Specialities or Areas of Expertise

Specialities or Areas of Expertise

Specialities or Areas of Expertise

Status

Details

End of Life/Palliative Care

Yes

We believe our staff are highly trained in delivering the best quality of care when it matters the most.

If your coming to stay with us post-surgery we can following an assessment of your needs provide the recovery needs you require.

Wound Care

Yes

We have highly trained clinical nurses lead by our clinical coach who can provide best care for any wounds requiring treatment.

Diabetic Care

Yes

All of our registered nurses are skilled to assist with the management of diabetes.

Continence Advisor

Yes

Our registered nurses have been trained to assess for continence requirements and work closely with our suppliers to ensure any continence products you require are of the highest quality.

Infection Control

Yes

We have been highly commended by the 'public health' medical officer for managing our infection control programme.

Stomal Therapist

No

We do not have a stomal therapist on staff, but if required we would refer to the DHB stomal services for advice.

Psychiatric Care

No

We do not provide this level of service

Tracheotomy Care

Yes

We can on case by case following careful assessment look after any resident that requires post tracheotomy care or has a long standing tracheotomy.

Dialysis

No

We do not provide this service.

Specialised Dementia Care

No

Unfortunately we do not provide secure dementia services.

Gerontological Care

Yes

We have experienced registered nurses who specialise in gerontology care.

Clinical Manager

Yes

Our clinical manager is highly skilled and oversees all the care required for our residents.

Updated: 31 Aug 2017

Respite, Carer Support or other Short Stay

Respite, Carer Support or other Short Stay

Respite, Carer Support or other Short Stay

Status

Details

Respite

Yes

Subsidised

Yes

Private Paying

Yes

Updated: 31 Aug 2017

Features

Features

Feature

Status

Details

Under 65 yrs with Disability

Yes

Although our core business is in Aged Care, if you are close to 65yrs of age, we will assess your needs to ensure we can meet them.

Day Care

Yes

We run a great day care club, were all our residents are welcome to join us for the day, enjoying our meals and our activities

Primary Health Funded Short Term Care

Yes

Palliative Care Contract

Yes

We are committed to providing palliative care under our palliative care contract. Our team are dedicated in this area of specialty working with guidance from the local hospice

Other End of Life/Palliative Care

Yes

Generally speaking, people who are dying need care in four areas, physical comfort, mental and emotional needs, spiritual issues, and practical tasks. Their families need support as well. It is our goal to provide all of this at the end stage of life.

Whanau Room

Yes

We have a private room for use for family meetings

Rooms (Single)

Yes

We have homely single rooms. All rooms have own toilet.
Some rooms have ensuite

Rooms (Suit Couple)

Yes

Studio with Occupation Right Agreement

Ensuite

Yes

All rooms have own toilet.
Some rooms have ensuite.

May Bring Own Furniture

Yes

We are more than happy to negotiate small items of furnitutre

Alcohol Permitted

Yes

We have a weekly happy hour

Pets In Residence

Yes

We do not have a resident pet, but happy for your pet to come and visit you

Negotiate To Bring Own Pet

Yes

Negotiated.

Phone Access In Own Room

Yes

You can arrange with a private provider to have a telephone connected to your room

Wifi

Yes

We are working hard to bring free wi-fi to our residents and visiting families.

Resident can adjust heating in own room

No

Our heating system is run off a main control

Residents Committee

Yes

Monthly

Newsletter

Yes

We are more than happy to give you an example of our newsletter

Policy for management of challenging behaviour

Yes

Our organisation prides itself on providing all policies required to meet the Health and Disability standards. We have a policy for managing challenging behaviour

Confused Residents

Yes

At time some of our residents may suffer from confusion, don't worry our trained registered nurses are on hand to help manage this situation.

Lounges/seating areas

Yes

Two large and three small lounges.

Outings

Yes

We have regular outings as part of our activities programme

Smokers Room

No

Dedicated outside area

Smoking Permitted

Yes

Sprinklers

Yes

As part of our building code, we are required to have a sprinkler system throughout the facility

Audit report available

Yes

You can read our latest audit report, this is on the Ministry of Health website. We are delighted to say in our last report Dec 2016 we have no findings and we have a four year certification.

Updated: 31 Aug 2017

Special Features

Special Features

We have lovely garden areas, bird aviary and fountain area to relax in. Your visit is encouraged or contact us by phone 3794044 or email admin.bishopselwyn@ultimatecare.co.nz for information