​ UTVA Leadership Team Updates2017-2018

Reflecting on what you have learned in Crucial Conversations: Tools for Talking When Stakes are Highcan go a long way to deepening your understanding of ways to step up to and handle the crucial conversations you face. Here are some suggested questions to consider as you finish the book.

Chapters 10-11 Review Questions

1. Which of the cases in the “Yeah, but” chapter most applies to you? How can you use the advice for that case to improve a particular result or relationship?

2. What two principles are most helpful to keep in mind when you’re just beginning to apply the crucial conversations skills to your every-day conversations?

3. How can you use the “Coaching for Crucial Conversations” table to help you prepare to hold a speciﬁc crucial conversation?