One Market Plaza

Los Angeles

Carlyle Financial Privacy Policy

Lending services provided by Carlyle Financial Inc. a California Corporation licensed by the California Department of Real Estate and operates with the following licenses: DRE#: 01941702 NMLS #: 1680556. Carlyle Financial complies with all applicable personal information privacy laws and collects information only for the purpose of administering loan services to clients, maintenance of the accounts of its users, and providing access to those accounts either in person, via telephone or through the Carlyle website and/or smartphone application. Carlyle Financial does not disclose, share, rent, or sell such information to any unaffiliated third party for commercial or marketing purposes. If any user decides to terminate or otherwise deactivate its account, Carlyle Financial continues to adhere to the privacy policies and practices described herein with respect to any personal information previously collected.

At any time, you may contact Carlyle Financial to request that your information be corrected or updated. We aim for the highest levels of confidentiality. However, upon contact between Carlyle and our customers, we may require that you validate identifying information originally provided by you during your registration process. This is done in an effort to provide the highest security. You may call 415.813.4001 or email Info[at]CarlyleFinancial.com with your information request.

During the loan process, Carlyle Financial will share information strictly on a confidential basis only to accommodate individual loan requests with full knowledge and consent of our borrowers such as with appraisers, title companies, financial institutions, credit reporting bureaus, and service providers that work with Carlyle Financial, and as required to comply with laws regarding government authorities, government reporting and other regulatory requirements. If required by law, we will disclose personal information where we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our company to the proper service officer.

The Carlyle Financial website is secure. The information collected is input that is directly provided by users on the website or application. Carlyle Financial collects personal information through its website, smartphone application, in person, through email correspondence, through facsimile transmittal and over the telephone including name, address, financial information, employment information and supporting documentation for the purpose of obtaining loans only with the permission of our users. All information, whether obtained from the user, from credit agency databases, government records, and/or the internet will be treated as non-public confidential information that shall be maintained securely for the mortgage process, account maintenance, and to assist our users. The website and smartphone application are governed by Terms of Service.

Carlyle Financial will not share, sell, or rent your name or personal information (including email address) to any third party in ways other than those disclosed in this privacy statement. Personal identifying and confidential information will only be shared with third party agents if they have been contracted to act on Carlyle Financial’s behalf, or to carry out a specific function.

Carlyle Financial greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Carlyle Financial products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

Effective as of 3/1/2012, any changes to Carlyle Financial’s privacy policy will be posted on this site. If there are any significant changes to Carlyle Financial’s privacy policy, those changes will be posted to this website 30 days before they are put into place. The last change to Carlyle Financial’s Policy was August 9, 2018.

Carlyle Financial web servers are protected for your security using Secure Socket Layer (SSL) transaction protocol, originally developed by Netscape, and now largely accepted as the industry standard for encryption protocol to keep confidential information that is passed between a user and a web server. Carlyle Financial uses 128-Bit Domestic Grade Strong Encryption—the most powerful commercially available encryption internet product available. Note that if you are not using an updated browser you can download a free 128-bit browser from Mozilla, Apple, or Microsoft.

When you apply for a loan credit reporting agencies may share your information with other companies which is beyond the control of Carlyle Financial. This may cause you to be contacted by email, phone, or mail for products and services such as credit cards and refinancing that you didn’t ask for. You can stop these offers by calling (888) 567-8688 or by going to www.optoutprescreen.com

Carlyle Financial uses various third party social media features including but not limited to Facebook, Twitter, YouTube and other social media tools and interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within Carlyle Financial’s control.

Carlyle Financial’s website and services may contain links to services operated by third parties beyond our control. Carlyle Financial is not responsible for the content, privacy policy, security, terms and conditions, and practices of third party sites and recommends that any questions about a third party website be directed to such website directly.

Branches

Lending services provided by Carlyle Financial Inc., a California Corporation licensed by the CA Department of Real Estate and operates with the following licenses: DRE#: 01941702 NMLS #:1680556. This website is intended solely for residents in the state of California.