If you cancel your eVoucher more than 14 days, you can get a credit note for the amount paid.

Please note, order can not be cancelled if you have booked an appointment/stay by redeeming eVoucher.

Appointment:
Free cancellation up to 72 hours before appointment/stay.
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Full refund if cancelled within 24 hours of placing the order.

If you cancel the order more than 24 hours, you can get a credit note for the amount paid.

If cancelled in less than 72 hours before time of appointment/stay or in case of no-show, order will not be refunded.

Good to know

If you are purchasing an evoucher, you will need to call the venue directly to book your treatment times once you receive your order confirmation. Unless otherwise stated, additional services or amenities such as robes and slippers may incur an additional charge.
If you select your date and time for the service at time of booking, we'll confirm your appointment and will get back to you. Please print out your confirmation email and take it with you to your appointment as proof of purchase.