Amazon.com Return Policy: You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable… Read more condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

Product Description

Product Description

The Aurora enables hardcore graphics options in a compact, yet highly expandable mid-tower desktop chassis. Many gamers demand hardcore graphics and GPU performance to increase 3D quality and HD gaming immersion. For these gamers it’s all about the graphics cards under the hood - and the Aurora delivers.

Easy Upgrades: You can access many of the core components without any tools for fast upgrades. And the chassis includes five-zone, internal theater lighting--powered by rechargeable batteries for limited time periods when the A/C cord is unplugged.

Front Panel Access: Simply press down on the first louver to connect USB and front audio cables, without needing to reach to the back of the chassis. The ports are articulated to reduce front-door snag when cables are connected, so you can avoid unwanted tangling and costly mishaps.

Alienware Cable Management: Rather than having a birds-nest of component wires that reduce the airflow within your system, you can optimize the airflow to your high-performance components with bundled wires and cables, secured neatly away from view.

Windows 7 Home Premium makes it easy to create a home network and share all of your favorite photos, videos, and music. And you can watch shows for free when and where you want with Internet TV on Windows Media Center. Get the best entertainment experience with Windows 7 Home Premium.

Get more features with Windows Anytime Upgrade. It's the best way to add features to Windows 7, takes as few as ten minutes, requires no software or downloads, and you'll keep your existing programs, files, and settings. Windows will walk you through the simple upgrade process. (Learn more)

Included Software

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Microsoft Windows 7 Home Premium

Pre-installed with the Microsoft Windows 7 Home Premium operating system (64-bit version), you'll be able to easily create a home network and share all of your favorite photos, videos, and music. Windows 7 is the easiest, fastest, and most engaging version of Windows yet. Better ways to find and manage files, like Jump Lists and improved taskbar previews, help you speed through everyday tasks. Windows 7 is designed for faster and more reliable performance, so your PC just works the way you want it to.

And with Windows Anytime Upgrade, you'll be able to add new features to your PC in as little as 10 minutes. Windows will walk you through the simple upgrade process, it requires no software or downloads, and you'll keep your existing programs, files, and settings

Why Alienware?

The Alienware Vision: We aim to build the brand, shape the future and be the best. We offer speed-of-light execution and outstanding customer service. We strive to set the benchmark for excellence and innovation.

Most Helpful Customer Reviews

I was a little worried based on one of the reviews written here about Amazon and bait and switch on this computer. My previous computer was basically done and I wanted to replace it without having a long wait so I checked what was available at Amazon. This computer suites my needs, and though it might not be a top of the line powerhouse, it does what I need it do very well. With regards to the need for power, I play WoW and a few other games but any real graphic intense game I tend to use a console nowadays. WoW plays at maximum settings and it's very smooth and the colors look terrific.

I can verify that what is advertised is exactly what shipped from all the components to the case itself. It's the exact same computer as in the pictures on the site.

A couple of things if you're considering buying this. The power supply is 525W, which is why I gave 4 stars instead of 5. I think it's probably why some people have problems with overclocking and if you're going to upgrade eventually to top end graphic cards, you will most likely need to upgrade the power supply as well.

The computer is also cooled with a liquid cooling system and with fans. One of the other reviews mention that the fan is very loud, but that's only at start up and quickly quiets down. I find the computer noise level to be very acceptable.

For you Warcraft players, I have some recommendations for you. At first I was having problems with WoW and getting strange textures and weird renderings. First thing you want to do is download the latest AMD drivers and then open up your Catalyst Control Center and change the setting of Wait For Vertical Refresh all the way over to "always on". That should correct any issues you're having and you will be impressed with your WoW playing.

I purchased this computer and it it not the one advertised . look on alienware this is the base model. and they are showing the mid model . don't be fooled . I contacted Amazon weeks ago and they still have not fixed the false advertising and they took down my feed back .

I purchased this for my 15 year old who plays WOWnon-stop and the sound and graphics are fantastic.My only complaint is the fan is a little loud, butit runs fast and I super pleased with my purchase.My son, the computer geek, is just thrilled.

In October we bought two Alienware Aurora R2 desktop computers to replace HP HDX18s. Both perform flawlessly and are great computers. After reading many reviews and comments on the product, it seems many customers of this level of hardware are making modifications or otherwise seeking to tune it for faster performance and end up with problems. If you use it as designed, it is an excellent performing desktop. Our use is mostly Photoshop CS5, Bridge, Lightroom (all 64bit) and Acrobat work and for that it is an incredible tool. Thumbnails load instantly and resizing is fast.

It would be fun to move up to the ALX or even Area 51 for our next computer - maybe next year. Alienware products are well designed and have quality components. Highly recommended.