Payment methods

Credit or debit cards are the preferred choice of most customers, whether online, over the phone or in person, but we are happy to accept cheques by post, or even cash should you visit our showroom. Direct banking payments are not possible in other than exceptional circumstances.

Secure online ordering

When you place an order with Rangecookers.co.uk you can feel confident that it will be handled professionally and securely. We use one of the best-established payment gateway providers so store no payment details ourselves, and comply with the very strict rules imposed by PCI DSS (Payment Card Industry / Data Security Standards), which ensures that any data needed as part of the order process is stored, used and ultimatley disposed of appropriately, and that your privacy is fully protected.

Order is placed online and details completed on Rangecookers.co.uk.

Credit card payment is taken and processed by our payment handler, Worldpay, one of the major payment gateways, using the latest 128 bit encryption systems. Once the transaction has been approved by the card issuer, Worldpay will issue a Payment Confirmation email.

Once payment has been taken, the order will be passed securely on Rangecookers.co.uk for processing. Once processed, an order confirmation email will be sent.

Order is passed on to the relevant supplier. When order is ready, supplier will arrange delivery directly.

For your added protection we are a registered member of the Trusted Shops and ISIS accreditation schemes. This means that our VAT and Data Protection registrations have been checked for you, and our website and terms & conditions are audited and monitored independently to ensure we trade in a legal, decent, honest, truthful and fair manner. A Buyer Protection scheme is also made available to you, giving money-back guarantee protection. Click the logo for further information.

Ordering by telephone

Many of our customers prefer to speak to a "real person" when making such a significant purchase, and we are always happy to assist you during any part of the decision making process. Card details are not retained, and should any be taken down in writing they are securely stored and then destroyed upon order completion, in accordance with PCI DSS standards.

01244 402 975, lines open 8.30am – 5pm weekdays (excluding bank holidays). An answer-phone is available at all other times.

Ordering by post

If you prefer to place your order by post, just download and print our order form or send a covering letter to our address below, and enclose a cheque payable to ‘Rangecookers.co.uk’.