Privacy Policy

This privacy policy sets out how Robert Hooper uses and protects any information that you give Robert Hooper when you use this website.

Robert Hooper is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect

We may collect the following information:

name

contact information including email address & mailing address

demographic information such as postcode and preferences

IP address & browser data

other information relevant to order processing and/or offers

What we do with the information we gather

We collect information about you to process your orders, manage your account and, if you agree, send you offers related to our products & services.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your system hard drive. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs and remember information about your preferences.

These cookies are necessary to provide you with services available through our website and to use some of its features, such as access to secure areas. However, these identifiers do not store any personal data.

Below are the cookies that may be used from our website.

PHPSESSID

Random value to start sessions

ms_session

A unique random identifier for user experience and actions such as saving contents of your shopping cart.

persid

An encrypted ID to automatically log you into your account if you choose the remember me option when creating an account or logging in.

vid

A visitor ID number used for our statistical system.

lv

The date of your last visit for our statistical system.

emview

Set if you have viewed our mailing list popup offer (value of 1). Required so it does not show to you each time you visit our site.

hasloggedin

Set if you have previously logged into your account (value of 1)

Links to other websites

Our website may contain links to our social accounts and/or other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

Controlling your personal information

When using parts of our website you may encounter forms to fill out with your email address or other personal information at which time you will have the option whether we may contact your pertaining to that form or event.

If you have created an account with us, you can update your account information at any time by logged into your account and using the My Account area.

If you wish to have your information removed from our system, you may email us at roberthooper@roberthooper.co.uk with your request and we will process that as soon as possible.