Support

Helping you to get the most from your IT investment is the most important but also most often overlooked aspect of a typical IT provider.

That’s why we offer a full range of support options, flexibly tailored to suit your organisation, including:

On-site – scheduled regular visits or ad-hoc appointments. We aim to attend promptly, but will always contact you to arrange a convenient date and time.

Online – using secure remote access, we can monitor, update and make changes to your systems any time of the day or night, giving you complete peace of mind.

On the phone – sometimes a good old-fashioned chat is the easiest way to explain something; Or a quick e-mail to get some advice. Either way, we aim to respond to all enquiries the same day. Sometimes, depending on the nature of the enquiry, it may take a little longer, but we will always let you know.