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Comments

@sandratafulo_76@Carlospaco@AnfieldArmy89 If you now perform a factory reset on your watch, the version 1.3.255 will be offered to you in Sports Connect. Give it a test run after this and see if this helps otherwise it might be the case of depleted battery.

Please note that you'll loose the latest features like Personalized Workouts, Fitness Age, Control of syncing and alerts when on 1.3.255.

@lampard thank you for your answer. I already performed the factory reset, the version is now 1.3.255. Today he was charging for a long time but when I started an exercise he just switch off instantly.
If it is a battery problem, can I buy and replace the battery?
Thank you again.

Hello
I have had my spark 3 for only hiking for nearly 2yrs now. I upload gpx trails and get going but i'm very keen for it to last longer as it often dies on me. I have only ever found it to last 6-7 hrs - with everything off. Could I please try a roll back to see if it improves. Many thanks.

You're still sharing bad software, shame.
He is not brave enough in tomtom to admit his mistake.
You have been providing bad software for over a year, which despite the restoration to version 1.3.255 leaves errors with the higher version.
You are not a serious company, and you do not hold your responsibility for what you are doing, and only clumsily try to alleviate the mistakes of your mistake.

Hi @lampard , I'm the guy who replaced the battery few days ago. The watch is doing great, batterys lasting several days, actually is like new one. At the moment my watch is installed with the previous version ( 1.3.255), I wondering on to update the version to the lastest to use the new features but I'm worried if doing that my battery can start draining fast again. Do you think even with the new battery I can get some battery issues if I update? If you think it´s fine to update, could you please put the lastest version for I update? Thank you.

@nick19971 Your watch is almost 4 years old and might've developed depleted battery. But I've put you on the But make a factory reset on you watch and the old version 1.3.255 will be offered to you in Sports Connect. Please note that you'll loose the latest features like Personalized Workouts, Fitness Age, Control of syncing and alerts. See if this improves the situation!

@brcunn Can you please first make a factory reset on your watch to see if the battery lasts longer after that? Once this is done, please switch the automatic syncing off ( SETTINGS > PHONE > MANAGE > SYNCING) and make sure the night mode is disabled (Check SETTINGS > OPTIONS > NIGHT).

Please give it a test run and See if this improves the battery life on your watch otherwise I can put you on old version 1.3.255.

@brcunn Can you please first make a factory reset on your watch to see if the battery lasts longer after that? Once this is done, please switch the automatic syncing off ( SETTINGS > PHONE > MANAGE > SYNCING) and make sure the night mode is disabled (Check SETTINGS > OPTIONS > NIGHT).

Please give it a test run and See if this improves the battery life on your watch otherwise I can put you on old version 1.3.255.

Regards, lampard

I tried this yesterday even turned of the heart rate senior with no luck @lampard

I would appreciate if I could have a downgrade to 1.3.255 to see if it will works please.