notes from the ubiquitous surveillance society

Private Sector Data Losses

People often concentrate rather too much on abuses by the state of personal data. But private sector organisations are certainly no better. One key example was made public this week, when the new UK Information Commissioner, Christopher Graham, announced that he would be prosecuting a major mobile phone company (he is not saying which one yet*) for selling personal information which it held on customers. The trade in personal information is a very difficult thing to regulate: telecoms companies will deny up front that they ever do anything like this, but yet we know it happens frequently in every jurisdiction, in both management-sanctioned and illicit forms; and practically, of course, once the information is ‘out there’, it cannot be recalled. So, no-one should feel safe just because they have ticked (or unticked) that little box under all that often indeciferable text about what a company might do with your data. I hope that whatever firm this is, it gets hits where it will hurt most, on its bottom line.