Director of Marketing

Responsibilities:

* Initiate, develop and implement demand generation campaigns * Create marketing collateral and other content for Advanced Solutions * Build relationships and go-to-market strategy with the sales team as well as with potential partners * Build tailored offerings for key accounts * Drive feedback to the product house to impact future roadmap * Provide field support for the Americas sales teams

Education:

* BS degree, MBA is highly desirable

Requirements:

* At least 5 years of experience leading field marketing initiatives and programs * At least 5 years of previous experience in product marketing * Solid foundation in cross marketing skills and activities * Extensive understanding of the contact center and customer service market space including current trends and competitive dynamics * Experience in the fields of Analytics, Business Solutions and Customer Experience desirable * Outstanding written and verbal communication skills * Proven ability to understand and communicate the needs of major accounts to develop business driven technology solutions * Skilled in the development & delivery of executive level * Ability to plan, manage and produce sales & marketing events for a varied audience including sales teams, partners & customers * Experienced with training and supporting the sales teams