Due to the custom nature of the products, we do not accept returns. However, we stand behind our products and any quality issues will be dealt with to your satisfaction, through repairs or replacements. Production begins once payment is received, so there can be no cancellations after this point. If you make a mistake while placing your order, please contact us immediately and we will do all we can to get it corrected for you. Please understand that colors on computer monitors may differ and we cannot be responsible for any discrepancies. Feel free to contact us before an order is placed, if you need more information regarding the color of an item. We do offer to custom print swatches if you need to be 100% certain on colors before placing an order.