Being customer-centred

Prioritising our customers in everything we do

Prioritising our customers and maintaining constant dialogue with them provides IDS with a better understanding of the needs concerning fuel card services. This helps make doing business with us easy, fast and satisfying.

IDS Q8 customer values

The values of IDS Q8 reflect our deep conviction that our company should be managed in a very professional and ethical way, so that our customers, suppliers, partners, employees and shareholders can be proud of their relations with Q8.

Therefore, we strive to understand, anticipate and complete the needs of our customers. Our products and services are developed to best reflect the needs of our customers in all our markets, and we are constantly striving to be innovative and superior in our services and products.

The relationship with IDS is perfect. Both the telephone calls with the call centre and the personal attention received by the zone manager. We know that they are involved and willing to resolve any doubts or incidents.