How to clear the cache on Xbox 360

Overview

The Xbox 360 system cache stores such items as game updates, system update installation packages, and gamer pictures of your friends. You can often resolve issues with your Xbox 360 by clearing the system cache.

The following are not removed when you clear the Xbox 360 cache:

Your gamertag

Content that you have downloaded

Game files

Console software updates

Clearing the cache removes previously downloaded game updates. You must download these updates again the next time you play the game.

To clear the system cache

Press the Guide button on your controller, go to Settings, and select System Settings.

Select Storage.

Highlight (but don’t select) a storage device, and then press Y on your controller for Device Options.
Note It doesn't matter which storage device you choose. The cache will be cleared for all storage devices.

On the Device Options screen, select Clear System Cache.

When prompted to confirm storage device maintenance, select Yes.
Note When the system cache has been successfully cleared, you’re returned to the Storage Devices screen. You can then press the Guide button on the controller and return to Xbox Home.

What are other users saying about these topics?

To see what other users are saying about these topics, or to ask your own questions, go to our Xbox Support Forums and view the following conversations:

Please note that Xbox Support Forums content is available only in English. To translate Xbox Support Forums content into another language, paste the URL into an online translation tool such as Bing Translator.