How to find the best broadband deals

Sick of slow downloads, bad customer service and poor-value contracts? Maybe it’s time to consider a broadband company you have never heard of. As the Advertising Standards Authority (ASA) criticises the UK’s biggest internet service providers over its misleading adverts, up-and-coming companies are encouraging customers to switch.

“Like the energy market, people assume that there are only a handful of broadband providers available to them,” says Tom Lewis of the comparison site Go Compare. “In reality there are a plethora of small challenger companies, with competitive deals that are often significantly cheaper.”

It was proposed this week that at least half of customers should get the enticing speeds plastered across broadband adverts, instead of the 10 per cent that do at the moment. Market-leading broadband…