I know Dave, they were always spot on but this time used UPS. It was the way they handled the whole thing that set me off.

1. Couldn't tell me if I had even placed an order at first.2. Finally found the order but said I needed to email customer support.3. After waiting to hear back for nearly a week I was told I refused the "UPS" order.4. Said they could "reship" for an additional $25.00.5. No answer when I asked why is shipping $25.00 for way less than a pound.

Try APEX magnets. Free shipping as well if you are not in a hurry for them.With APEX I got:

1. 4 more magnets than I had ordered from KJ2. Larger with more holding power.