Frequently Asked Questions

Yes, you can build up a knowledge base about your business organisation in a robot, and then allow people to access that knowledge by talking to the robot, saving staff time answering routine enquiries.

This information needs to be structured based on the type of questions you expect people will ask to access that knowledge, and will normally be organised within a drilldown category structure.

How often a robot needs charging will depend on the model of robot, its battery capacity, and the rate it uses up charge. That will depend on what activities it is carrying out. Generally walking activities use charge faster than when the robot remains stationary.

Pepper will typically run on a single charge for 10-12 hours and can then be conveniently recharged overnight. Other robots may need recharging every 1-8 hours depending on how they are being used.

Modern robots for business applications are extremely reliable. Softbank Robotics makes some of the most durable and reliable robots. A repair service is available, and their robots come with a 1 year limited warranty.