First time in this store today where my DS bought a 2nd hand game for 38e. Was curious to see how much it'd be new and checked online when we got home but raging to see he could have gotten it new in Smyths for a tenner cheaper! Its a lesson learned to research first but I'm just wondering for those of you who are used to this shop how likely is it that I'd get a refund?

I bought my ds an iPod and a speaker from there, it worked for about a month. Never again. Perhaps it was a once off but it's put me off. I do buy second hand games but from smyths or games stop. Never had a problem with the games.

That store is odd....it can work in your favour or against. Ds had an iPod 2 years ago that was getting 50 on adverts, took it to CEX and it valued at something like 88...I just had to run out to dealz and buy a 1.50 charger and cable. I was pretty honest, the battery was screwed so I told them it didn't hold a charge, I was worried they wohkd sell it to some poor kid after saving up money and they would be disappointed. But they told me yeah they checked the battery, price was 88 cash so we took it and ran.

Yeah that happened to me at Christmas with Game stop. I wanted to buy a gift of a game. The pre owned one was 55 euro. I didn't want to give a pre owned once as a gift so asked had they a new one in stock. They had the new game in stock for 40 euro. I couldn't believe it!

I'm not sure that CEx ever give cash refunds. They would probably give you a voucher to spend in store for the same value if you have your receipt. Item certainly wouldn't be sealed as everything they sell is second hand. We buy lots of stuff there but usually items that are only a few euro each.

Id say you haven't a prayer of getting a refund but they might buy it back from you at a reduced orice. That's hiw it work. If you want the cash, bring ID, no need if you're happy with store credit. I shop there and bring stuff there alot.

I'm sure you would get a refund if you have receipt. Was it sealed and have you opened it? My ds sold a pile of games there and his old console years ago and made a nice amount of cash but he never buys there