Zest4 Launches Mobile Voice Recording

Zest4 have teamed up with VoxSmart to use mobile voice recording system, VSmartTM, which provides financial services organisations with a compliance solution for the impending Mifid II legislation.

This EU legislation, Markets in Financial Instruments Directive (MiFID), is expected to come into force in January 2017 and obligates financial organisations and their employees to record and store all calls related to ‘firm business’ for a period of at least 5 years. These calls include internal as well as external calls, plus text and all other type of messages.

VSmart is a cloud based solution which operates on any mobile network so end-user customers don’t need to switch mobile network carrier or replace SIM cards. The system has also been designed to seamlessly integrate with in-house recording machines to provide organisations with a complete end-to-end solution.

The launch of a mobile voice recording system follows quickly on the heels of M2M solutions, which Zest4 introduced in 2015. These new solutions enable Zest4 to offer reseller partners the latest in telecoms technology and benefit from the growing revenue opportunities that these latest solutions provide.

Mandy Fazelynia, Zest4’s Operations & Business Development Director, said, “At Zest4, we are always looking for ways to help our reseller partners grow their business. The addition of mobile voice recording and M2M to our portfolio ensures that our partners have access to truly complete Unified Communications solutions from an experienced wholesale provider. Coupled with the dedicated technical and commercial support that our channel team provides, we are proud to be able to give our partners the knowledge and the confidence to expand their reach.”

Zest4 is a UK wholesale provider of Unified Communications solutions offering a complete range of products including fixed line, mobile and hosted telephony solutions. Based in the heart of Manchester, the company supports traditional mobile dealers and channel partners, as well as fixed line and IT resellers.