This car was the ####... it was way too fun to drive and I had a hard time staying outta the gas pedal it was one with the road and handled like a dream! Most would say not an everyday ride I would say drive it every day everywhere !!! Loved it !

So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.

Consumer Review

Electrical malfunctions from day 1. Ride is poor.

by Tex from Bella Vista, Ark

January 8, 2019

The car has been dependable though the ride is not as comfortable as I think it should be. Dealing with the dealership has not always been satisfactory.

I’m retired and my son knew I was a fan of GM. He talked me out of a Chevrolet Impala and suggested the Cadillac. The price of the ATS was comparable to the upscale Impala. I’m closing on fifty thousand miles and I have had a few MINOR recalls (expected) and no operating issues. A safe bet! She’s a four turbo.

I had been to numerous car dealerships, and was just fed up with fake smiles and salesmen that did not listen to me. One had actually flat out laughed at the cash I had on hand to purchase a car. I do not think 8k is something to laugh at. All were pushing me to finance, which I not only did not WANT to do, I am not in the position to do so.
After losing hope, I ran across Shift in autotrader. I was very skeptical, but knew I needed to take the chance. I am so happy I did!
I scheduled a test drive, and was called promptly by a man to finalize the appointment, and tell me who would be coming to meet me. The car was here on time, and the man that brought it was very nice, and relaxed. The first thing he wanted to do was point out anything the car had on it. ( a couple of minor dings), but made me realize he was honest. He was very patient with all of the questions I had, and in the end I placed a down payment to hold the car for a short time.
When I was ready to actually make the purchase, all I had to do was schedule a drop off, and once again someone called me right away and told me when they would be arriving, and the sale was made right there.
Please note, the cars are already marked down from the dealership price, so there is no haggling. But really, they are priced so well there is no reason to. I am very happy with my new car. I really (for the first time ever) enjoyed the purchasing experience.
I have already been referring this company to anyone who said they were shopping for cars. I will come to Shift before purchasing an automobile!

Consumer Review

Most Luxe practical car ever.

by Ajust07 from Chicago

December 27, 2018

This car has met all of my needs and then some. A luxe dream with so much practicality. I couldn't have picked a vetter model to go with.

Prices are market competitive when inspection & preparation fees are included - but the overall experience delivered with convenience at speed, well inspected/maintained cars with 5 day return & 30 days warranty is what will set this company apart. As a new immigrant to US, buying a car from Shift made my life easier as I didn't need to visit multiple dealers, understand the differences in services & pricing, no time spent on haggling the prices as it's not needed either, two test drives brought to my place at a time convenient for me & family thus we didn't have to face traffic etc, plus Shift is taking care of the DMW registration so it makes it whole lot easy. Both test Drivers were great and Emily from finance was particularly very patient & helpful with loan approvals.

Consumer Review

A true roadster

by sci-fi-guy from bloomfield hills, mi

November 30, 2018

Drives like a sports car in comfort and style,can’t go wrong with a caddie.The 10 speaker bose system is awesome,love the navigation and cue system

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.

Consumer Review

I Love my Cadillac !

by WendyJo from Vanceboro, NC

January 10, 2019

I love the look, comfort and reliability of my Cadillac. It is by far the most favorite car I have ever owned. I am completely satisfied.

After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.

Consumer Review

Best car i ever owned

by JoeG from Woburn ma

December 23, 2018

Car is great, fast , economic and very luxurious
This car was beyond what I expected and i was expecting a lot since i was getting a cadillac

It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.

Consumer Review

Cadillac

by Retired from Texarkana, Texas

November 18, 2018

This car was small in size, had all the accessories I wanted. Had only 9000 miles on it. The salesman and service people are great at Orr Chevrolet. I will always go back there to buy a car and for service. They are the best in Texarkana.

Owning this car is a blast while on the road. I have the 2016 3.6 engine with magnetic ride control and it is just a wonderful car to dive especially on curvy roads. It does everything i could need from a car.
The negative side with mine was the issues i keep having. I didn’t have any issues with the cue system that many complain about, accept a couple of freezing scenarios and had to do a hard reset twice. After 30 000 kilometers the car needed an entire new torque converter and apparently this issue is a more common problem with this model. The car would hesitate and jerk when driving arround 80kmh at arround 1500-2000rpm. At 40 000 kilometers the oil pump had to be replaced. Now at 47 000 kilemeters the entire differential has to be replaced after i started having a whining noise from the back.
I still love driving it as it is soo much fun and the interior is such a great place to be in but I deffinetly don’t intend to keep it after the service and waranty run out. I’m not sure if mine is a lemon as i had more issues than most people reporting online but i thought it would be worth sharing.

Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.

Consumer Review

Most comfortable reliable car I’ve owned

by theyngclassic from Orlando, FL

October 1, 2018

Plenty of leg room very smooth and comfortable for long drives. This car is very luxurious and reliable with a lot of great positive feedback from people who’ve seen me drive it

A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.

Consumer Review

Cadillac got it right

by bkirby2291 from Carson City, NV

September 10, 2018

Cadillac finally built a great compact sedan. I bought the ATS 2.0 4 in late June. It was a lease return with 12,410 miles. It's a fun car to drive and a very quiet cabin. A recent drive to San Francisco got 32.3 mpg. The interior is a bit tight, but the seats can be adjusted.

Big Bang for your buck. Comfortable, sporty, luxury vehicle. My first 4 door, and it’s not like grandpa’s sedan. It won out over a Camaro, because it had more room, more luxurious feel, and can drive it all winter.

This car is fun to drive. It is very responsive and powerful for a four cylinder, probably because it is turbo charged. The front seat are very comfortable for a small car however, the back seats are a little cramped. Since it is just my wife and myself most of time it is not a problem and when the grandchildren are is the back they have no complaints.

* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.

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