Centre Information

Centre Info and Services

Customer Service Information

The Rhodes Waterside Customer Service Desk is located on the Ground Floor, near The Coffee Club. Our friendly team will be able to assist with directions, in centre services and events.

Accessibility Services and Facilities

Rhodes Waterside has facilities and equipment to assist customers with limited mobility to make their way comfortably around the centre.

Mobility Equipment

Motorised scooters and manual wheelchairs are available as a complimentary service from the Rhodes Waterside Customer Service Desk, located on the Ground Floor. Upon hire, our Customer Service Team will take a copy of your current Driver’s Licence or Photo ID and contact number.

Courtesy Carts

Rhodes Waterside now offers shopping carts for hire from the Customer Service desk! You can hire a cart, fill it up with your shopping and take it home to unpack. Once you’re done, simply return the cart within 48 hours.

Free Justice of the Peace Service

The Justice of the Peace Service will be closed from 16th December 2018 - 12th January 2019.

Our free JP Service is available each Wednesday between 9:30am and 12:30pm and Saturday between 9:00am and 12:00pm on the ground floor. The JP service is staffed by friendly volunteers from the NSW Justices Association.
Public Notice
For all JP inquiries, please contact David Vander Straaten on 0481 163 801.

Leasing & Pop Up

Please contact us if you are interested in leasing a space or have an
inquiry.

Enquiry and Feedback

First Name

Last Name

Type of Enquiry

Enquiry

Feedback

Message*

Your Privacy

The Mirvac Group (Mirvac Limited and its controlled entities) collects and uses personal information about you to provide you with information you request from Mirvac. Mirvac also uses your personal information for related purposes including to request your feedback on the products and services provided by Mirvac. If you do not provide all the personal information Mirvac requests from you, Mirvac may be unable to provide these products or services to you.

Mirvac may disclose personal information about you to third party agents and service providers to assist Mirvac in the operation of its business to provide the products and services you request. Your personal information may also be disclosed to overseas recipients who use the personal information to assist Mirvac in the operation of its business.

The Mirvac Group Privacy Policy (available on www.mirvac.com) contains information about how you may request access to and correction of personal information Mirvac holds about you, or to make a complaint about an alleged breach of the Australian Privacy Principles.

Promotion of other products and services

By submitting this form, you agree to Mirvac using your personal information to promote its products and services.
If you no longer wish to receive promotional information from Mirvac, you may advise Mirvac of your wish. The Mirvac Group Privacy Policy contains
information about how you may send your request to Mirvac.

Getting Here

Bus

Route 458 services Rhodes Waterside and Rhodes Train Station. The bus stop is located at the entrance to the centre on Rider Boulevard. Visit the Sydney Buses for the 458 timetable and map of the route.

Train

Rhodes Waterside is accessible from the T1 Northern Line and by alighting at Rhodes Train Station. The centre is a convenient 5 minute walk from Rhodes Train Station. When arriving at Rhodes Train Station, follow the signs that say 'Shopping Centre' and stay on the footpath that runs parallel to the railway line. Rhodes Train Station is located on Walker St, Rhodes NSW 2138 and is wheelchair accessible. Visit Sydney Trains for current timetables.

Taxis

The taxi stand is located on Rider Boulevard, outside Oliver Brown. For more information please contact Transport NSW on 131 500.

Car

Rhodes Waterside is highly visible from surrounding roads and accessible from many major arterials including Homebush Bay Drive and the M4, Victoria Road and the M2 and Concord Road. Rhodes Waterside has 2,400 parking spaces for cars and parking is free for the first 3 hours. Parking is also free if you enter the car park after 6:00pm and leave before close at 12:00am and cinema patrons are entitled to 4 hours free parking.

GoGet

GoGet gives you all the joy of a car when you need one, without the costs and hassles of car ownership. So local residents can walk in and get large and bulky purchases home easily, there are 6 GoGet vans and utes located at Rhodes Waterside on the IKEA parking level. They can be booked by the hour or for a full day, from $8.95/hour + $0.40/km or $88/day inc. 150kms. To use the vehicles, become a GoGet member at goget.com.au

GoGet cars are also parked on-street all over Rhodes, including Audis, SUVs, people movers and economy hatchbacks for running around the city. With fuel, insurance, maintenance and other boring car costs covered, why own a car when you can GoGet!

Parking

Car Park Rates

0-3 Hours

FREE*

3-3.5 Hours

$8.00

3.5-4 Hours

$11.00

4-4.5 Hours

$15.00

4.5-5 Hours

$19.00

5-5.5 Hours

$25.00

5.5-6 Hours

$30.00

6-6.5 Hours

$35.00

6.5-7 Hours

$40.00

7+ Hours

$45.00

*3 hours free parking is available once per day only. Licence Plate Recognition is used in this car park to monitor 3 hour turnaround. All day rate may apply for multiple entries on the same day. Parking is FREE if you enter the car park after 6:00pm, and leave before close at 12:00am. Cinema patrons please be advised that the first 4 hours of parking are free, then normal fees apply.

Height Restrictions

Rhodes Waterside Car Park has height restrictions of 2.05m for all levels, excluding the IKEA Pick-Up Zone located on Level P4 which has a height restriction of 4.2m.

Disabled Parking

Rhodes Waterside disabled parking is clearly marked by a blue light above each parking location. The best vehicle entry for disabled parking is Level P1 North and Level P2, accessible from Rider Boulevard and Oulton Ave. Please contact the Customer Service Desk on 02 8754 1111 to plan your journey. Some disabled parking is also located on Level P3 and Level P4.

Parents with Prams

There are a number of parking bays reserved especially for Parents with Prams. Parents with prams parking is located on Level P1 near the main lifts to the centre and also at the Level P1 North lifts. Level P1 is accessible from Oulton Ave and Rider Boulevard. The Rhodes Waterside Car Park has been awarded a 5-Star NRMA Excellent Car Park Security rating, and is one of only two shopping centre car parks in Australia to be awarded this rating. The other is Broadway Shopping Centre, also owned and managed by Mirvac.

Accessible Toilets:

Parents Rooms:

Electric Vehicle Charging Stations

Our car park now has dedicated charging bays to suit all electric vehicles, please see below for some frequently asked questions.

Frequently Asked Questions

Where are the electric vehicle charging stations located?
The charging stations are located in the car park on Level P3.

How much does it cost to charge your vehicle?Nothing. Our electric vehicle charging stations are complimentary for customers.

How long can I charge my vehicle?Customers are welcome to use the charging stations for as long as they wish. Please note that standard car parking rates apply.

What hours are the charging stations available?The charging stations will be available to customers during the car park opening times.

How many of charging station do you have?There are 3 charging stations all capable of charging any Electric Vehicle.

The charging station won’t work for me, who can help? The centre management team will be able to assist with any faults in the first instance. If you have any questions or require assistance, please text 0451562111.

What types of vehicles can use the charging stations?We have both Type One and Type Two connectors on the cables so you can charge regardless of manufacturer. These are on the white charging pods. The grey charging units are Tesla Type Two and should be used only by Tesla vehicles.

Do I need to provide our own adapters?No, you can leave yours in the boot. While there is a move toward a single connector type in Australia there will always be at least 1 x Type One and 1 x Type Two cables onsite.

Do I need to register my details anywhere?No need to register your details anywhere, our charging stations are free for you to use without having to download any apps.

WiFi

Free WiFi at Rhodes Waterside

Access free WiFi at Rhodes Waterside for 3 hours (180 minutes) or 1GB of free data every day* by simply following these instructions:

1. Ensure your wireless enabled device is turned on and has its wireless signal activated
2. Go to the Activate Wireless Network Connection List
3. Select “_RhodesWatersideFreeWiFi” from the list. Note: you may need to select “Connect”
4. On the welcome screen enter your details and select “Connect to WiFi”. By connecting to the WiFi you agree to the Terms and Conditions and Mirvac’s Privacy Policy

*Terms and Conditions and Privacy Policy for the free WiFi service are available on the welcome screen login page, or alternatively can be viewed here:

Customer Service Information

The Rhodes Waterside Customer Service Desk is located on the Ground Floor, near The Coffee Club. Our friendly team will be able to assist with directions, in centre services and events.

Accessibility Services and Facilities

Rhodes Waterside has facilities and equipment to assist customers with limited mobility to make their way comfortably around the centre.

Mobility Equipment

Motorised scooters and manual wheelchairs are available as a complimentary service from the Rhodes Waterside Customer Service Desk, located on the Ground Floor. Upon hire, our Customer Service Team will take a copy of your current Driver’s Licence or Photo ID and contact number.

Courtesy Carts

Rhodes Waterside now offers shopping carts for hire from the Customer Service desk! You can hire a cart, fill it up with your shopping and take it home to unpack. Once you’re done, simply return the cart within 48 hours.

Free Justice of the Peace Service

The Justice of the Peace Service will be closed from 16th December 2018 - 12th January 2019.

Our free JP Service is available each Wednesday between 9:30am and 12:30pm and Saturday between 9:00am and 12:00pm on the ground floor. The JP service is staffed by friendly volunteers from the NSW Justices Association.
Public Notice
For all JP inquiries, please contact David Vander Straaten on 0481 163 801.

Leasing & Pop Up

Please contact us if you are interested in leasing a space or have an
inquiry.

The Mirvac Group (Mirvac Limited and its controlled entities) collects and uses personal information about you to provide you with information you request from Mirvac. Mirvac also uses your personal information for related purposes including to request your feedback on the products and services provided by Mirvac. If you do not provide all the personal information Mirvac requests from you, Mirvac may be unable to provide these products or services to you.

Mirvac may disclose personal information about you to third party agents and service providers to assist Mirvac in the operation of its business to provide the products and services you request. Your personal information may also be disclosed to overseas recipients who use the personal information to assist Mirvac in the operation of its business.

The Mirvac Group Privacy Policy (available on www.mirvac.com) contains information about how you may request access to and correction of personal information Mirvac holds about you, or to make a complaint about an alleged breach of the Australian Privacy Principles.

Promotion of other products and services

By submitting this form, you agree to Mirvac using your personal information to promote its products and services.
If you no longer wish to receive promotional information from Mirvac, you may advise Mirvac of your wish. The Mirvac Group Privacy Policy contains
information about how you may send your request to Mirvac.

Getting Here

Bus

Route 458 services Rhodes Waterside and Rhodes Train Station. The bus stop is located at the entrance to the centre on Rider Boulevard. Visit the Sydney Buses for the 458 timetable and map of the route.

Train

Rhodes Waterside is accessible from the T1 Northern Line and by alighting at Rhodes Train Station. The centre is a convenient 5 minute walk from Rhodes Train Station. When arriving at Rhodes Train Station, follow the signs that say 'Shopping Centre' and stay on the footpath that runs parallel to the railway line. Rhodes Train Station is located on Walker St, Rhodes NSW 2138 and is wheelchair accessible. Visit Sydney Trains for current timetables.

Taxis

The taxi stand is located on Rider Boulevard, outside Oliver Brown. For more information please contact Transport NSW on 131 500.

Car

Rhodes Waterside is highly visible from surrounding roads and accessible from many major arterials including Homebush Bay Drive and the M4, Victoria Road and the M2 and Concord Road. Rhodes Waterside has 2,400 parking spaces for cars and parking is free for the first 3 hours. Parking is also free if you enter the car park after 6:00pm and leave before close at 12:00am and cinema patrons are entitled to 4 hours free parking.

GoGet

GoGet gives you all the joy of a car when you need one, without the costs and hassles of car ownership. So local residents can walk in and get large and bulky purchases home easily, there are 6 GoGet vans and utes located at Rhodes Waterside on the IKEA parking level. They can be booked by the hour or for a full day, from $8.95/hour + $0.40/km or $88/day inc. 150kms. To use the vehicles, become a GoGet member at goget.com.au

GoGet cars are also parked on-street all over Rhodes, including Audis, SUVs, people movers and economy hatchbacks for running around the city. With fuel, insurance, maintenance and other boring car costs covered, why own a car when you can GoGet!

Car Park Rates

0-3 Hours

FREE*

3-3.5 Hours

$8.00

3.5-4 Hours

$11.00

4-4.5 Hours

$15.00

4.5-5 Hours

$19.00

5-5.5 Hours

$25.00

5.5-6 Hours

$30.00

6-6.5 Hours

$35.00

6.5-7 Hours

$40.00

7+ Hours

$45.00

*3 hours free parking is available once per day only. Licence Plate Recognition is used in this car park to monitor 3 hour turnaround. All day rate may apply for multiple entries on the same day. Parking is FREE if you enter the car park after 6:00pm, and leave before close at 12:00am. Cinema patrons please be advised that the first 4 hours of parking are free, then normal fees apply.

Height Restrictions

Rhodes Waterside Car Park has height restrictions of 2.05m for all levels, excluding the IKEA Pick-Up Zone located on Level P4 which has a height restriction of 4.2m.

Disabled Parking

Rhodes Waterside disabled parking is clearly marked by a blue light above each parking location. The best vehicle entry for disabled parking is Level P1 North and Level P2, accessible from Rider Boulevard and Oulton Ave. Please contact the Customer Service Desk on 02 8754 1111 to plan your journey. Some disabled parking is also located on Level P3 and Level P4.

Parents with Prams

There are a number of parking bays reserved especially for Parents with Prams. Parents with prams parking is located on Level P1 near the main lifts to the centre and also at the Level P1 North lifts. Level P1 is accessible from Oulton Ave and Rider Boulevard. The Rhodes Waterside Car Park has been awarded a 5-Star NRMA Excellent Car Park Security rating, and is one of only two shopping centre car parks in Australia to be awarded this rating. The other is Broadway Shopping Centre, also owned and managed by Mirvac.

Toilets and Parents Rooms

At Rhodes Waterside toilets are located on the following levels:

- Ground Level next to Westpac

- Level 1 near the Food Court

Accessible Toilets:

- Ground Level next to Westpac

- Level 1 near the Food Court

Parents Rooms:

- Ground Level next to Westpac

- Level 1 near the Food Court

Electric Vehicle Charging Stations

Our car park now has dedicated charging bays to suit all electric vehicles, please see below for some frequently asked questions.

Frequently Asked Questions

Where are the electric vehicle charging stations located?
The charging stations are located in the car park on Level P3.

How much does it cost to charge your vehicle?Nothing. Our electric vehicle charging stations are complimentary for customers.

How long can I charge my vehicle?Customers are welcome to use the charging stations for as long as they wish. Please note that standard car parking rates apply.

What hours are the charging stations available?The charging stations will be available to customers during the car park opening times.

How many of charging station do you have?There are 3 charging stations all capable of charging any Electric Vehicle.

The charging station won’t work for me, who can help? The centre management team will be able to assist with any faults in the first instance. If you have any questions or require assistance, please text 0451562111.

What types of vehicles can use the charging stations?We have both Type One and Type Two connectors on the cables so you can charge regardless of manufacturer. These are on the white charging pods. The grey charging units are Tesla Type Two and should be used only by Tesla vehicles.

Do I need to provide our own adapters?No, you can leave yours in the boot. While there is a move toward a single connector type in Australia there will always be at least 1 x Type One and 1 x Type Two cables onsite.

Do I need to register my details anywhere?No need to register your details anywhere, our charging stations are free for you to use without having to download any apps.

WiFi

Free WiFi at Rhodes Waterside

Access free WiFi at Rhodes Waterside for 3 hours (180 minutes) or 1GB of free data every day* by simply following these instructions:

1. Ensure your wireless enabled device is turned on and has its wireless signal activated
2. Go to the Activate Wireless Network Connection List
3. Select “_RhodesWatersideFreeWiFi” from the list. Note: you may need to select “Connect”
4. On the welcome screen enter your details and select “Connect to WiFi”. By connecting to the WiFi you agree to the Terms and Conditions and Mirvac’s Privacy Policy

*Terms and Conditions and Privacy Policy for the free WiFi service are available on the welcome screen login page, or alternatively can be viewed here: