CERELAC is safe to consume

Food Authorities in Coimbatore confirm CERELAC Stage 3 is safe

10 July 2015

In June 2015, a consumer in Coimbatore reported finding insects in a pack of CERELAC Stage 3 Infant Cereal. We have taken the report seriously and made every effort to investigate this complaint. We are cooperating fully with the authorities in this matter. As part of their investigation the authorities in Coimbatore picked up further samples of the same product from the market for testing.

We have now received the Laboratory testing report from the Coimbatore authorities and it confirms CERELAC Stage 3 is safe.

Our manufacturing technology excludes the possibility of insects existing in the sealed package in which these products are sold. Immediately before the package is sealed, any remaining oxygen is completely removed as part of the manufacturing process to maintain the product’s freshness and nutritional value.

We have in place strict food quality and safety procedures, including quality checks at the different stages of our manufacturing process, as well as checks of storage conditions. The quality and safety of our products are non-negotiable priorities for our company.

16 June 2015

We are aware that a consumer in Coimbatore has reported finding insects in a pack of our CERELAC Stage 3 Infant Cereal.

The quality and safety of our products are non-negotiable priorities for our company and we always take such reports seriously. We have made every effort to investigate this complaint and are cooperating fully with the authorities in this matter.

Our manufacturing technology excludes the possibility of insects existing in the sealed package in which this product is sold. We have visited the consumer and shared with him details of our strict food quality and safety procedures, including quality checks at the different stages of our manufacturing process, as well as checks of storage conditions. We believe the consumer was satisfied with the resolution of his complaint.