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Friendly and helpful staff.
Lovely old building, full of history.
Bit of a drag lugging bags up to top floor but good for arms!
Fantastic bed and crispy linen.
Bathrooms clean.
Breakfast was fabulous.
Car parking off the street was a bonus too.

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Thank A TripAdvisor Member

Robert H, Manager at Quality Hotel Bentinck, responded to this review

Thank you for your review, we are pleased to hear that you enjoyed your stay in our 4 star hotel rooms. We pride ourselves on excellent customer service & facilities, thank you and look forward to your return.

Having family in Portland, we visit this lovely town regularly and always stay at the Quality Hotel - we call it The Macs. It's a beautiful old 3 storey bluestone hotel full of atmosphere with views of Bentinck St, the foreshore and the port. A two-minute walk and you're at the beach.
The bistro serves a great range of delicious...

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Thank joy p

Robert H, Manager at Quality Hotel Bentinck, responded to this review

Thank you so much Joy, we love having you stay and can't wait for next year.

Plenty of character with clean and well decorated rooms. I found it very quiet but had an upper floor room. There isn't really much traffic anyway. The location is good and easy parking - it's a small town . The food and service in the restaurant was excellent. A possible improvement would be a quieter seperate table service alternative to...

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Thank MrFairGo

Robert H, Owner at Quality Hotel Bentinck, responded to this review

Thank you MrFairGo,
We appreciate your review and you have brought up some excellent points for us to look at to improve the bistro in the future. We love to hear that you enjoyed your stay in our beautiful 4 star accommodation and you received excellent service in all areas of our establishment.
Thank you again,

We stayed a night on the way to Adelaide. Fantastic all rounder, with various options for accommodation from rooms upstairs to little motel drive up budget cabins out the back. The restaurant is very good and the little pub very novel with that port nautical theme. We had a lunch at the pub and it was excellent value fish and...

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1Thank Tim J

Robert H, Owner at Quality Hotel Bentinck, responded to this review

Thank you for your comments Tim.
We certainly enjoyed your patronage last week and look forward to having you as our guest again in the not too distant future.

After riding from Adelaide via Bordertown Horsham & Great Western i decided on Portland for the sunday nights stop.I booked a 2nd floor corner spa room and was delighted with the room and this lovely restored hotel upon arrival.
The bar staff were very helpful sorting out my booking as i enjoyed a nice pint by the fireplace.I later enjoyed...

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1Thank 69buggydingdong

Robert H, Owner at Quality Hotel Bentinck, responded to this review

Thank you for taking the time to write an online review. Your room was one of our beautiful corner suites which I admit is one of my favourite in the hotel. I will certainly pass on your remarks to our Bar and Kitchen Staff.

Really liked this hotel, amazing views, comfy rooms although quite small. The restaurant attached has good to absolutely die for.....
Beds are resonanly comfortable, good wifi, all the little things like kettle, fridge etc.
My only complaint would be, even though the housekeeping ladies were wonderful, they were outside your door before check out trying to hurry you out so...

Stayed overnight at the Quality Hotel Bentinck, very comfortable and clean...there is a Waiver you sign re Band playing in the downstairs Bar but we stayed in Room 22 and didn't hear a think except for some late night revellers in the street below but not too bad.... overall a comfortable stay overnight. We found the local RSL and enjoyed...

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Thank Rosebond

Robert H, Owner at Quality Hotel Bentinck, responded to this review

Thank you for taking the time to write an online review on the Quality Hotel Bentinck. The majority of our Hotel rooms, that like your room 22, are not affected by any Entertainment that may be happening on the ground floor. We just like to make people aware of what is happening within the complex.
We are pleased that you...

It is nice to stay in different types of accommodation on a holiday, and this lovely old restored hotel was not only gorgeous from the outside, but the two rooms we stayed in were luxurious and comfortable and decorated in a very nice historic way. We stayed in a one bedroom suite overlooking the waterfront and our son in a...

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Thank Marguerite B

Robert H, Owner at Quality Hotel Bentinck, responded to this review

Thank you for taking the time to write an online review of your stay at the Quality Hotel Bentinck.
It was a pleasure to have you and your family as gusts and we hope to be able to welcome you back in the not too distant future.

The room was beautifully decorated, quite contemporary in style with a comfortable bed and plenty of space. The bathroom had exposed brickwork and was pristine. The public areas of the hotel were less impressive: quite tired and cobbled together. The included breakfast was basic, but fine.
There is a pub attached to the hotel which provides a wide range of...

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Thank 9april9

Robert H, General Manager at Quality Hotel Bentinck, responded to this review

Thank you for your review, we take all feedback on board and we will be looking into ways of improving the standard of the hotel. Our staff will be very pleased to hear your feedback on their service and we have updated all of our booking websites to include information about the reasons for the inclusion of the sound waiver....

The room was comfortable and quite large with lots of interesting period features. Gracious old hotel with evidence of its history that has had the rooms restored beautifully. Large bathroom with all amenities supplied. We stayed in a king suite with a partial view of the harbour. The staff are wonderful and courteous.
The food at the hotel is a...

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Thank John_Dese

Robert H, General Manager at Quality Hotel Bentinck, responded to this review

Dear John_Dese,
We are glad to hear you enjoyed your stay and the charm of the hotel. Thank you for your review.

Additional Information about Quality Hotel Bentinck

Price Range:
RM515 - RM631 (Based on Average Rates for a Standard Room)

Hotel Class:4 star — Quality Hotel Bentinck 4*

Number of rooms: 14

Reservation Options:

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