Customer must provide proof of purchase, description of complaint, the product(s) in question, name, address, phone, and email if available. AVUS DESIGN LLC or agent will only replace or issue credit after receipt of said item(s). This warranty does not apply to unreasonable use or damage.

Lock-Jaw collars should not be used to retain weights for direct overhead lifting, such as 'tricep-extensions' or 'pull-overs'. Furthermore, Lock-Jaw collars are not designed to hold weight plates in a vertical orientation, where the full weight or the plates bears on the collar only. Lock-Jaw collars should not be used in platform lifting or power-style lifting. This type of use would be considered unreasonable and will void the warranty.

A Lock-Jaw collar thought to be defective, damaged, or not working properly, should NEVER be used as injury may occur. A Lock-Jaw collar that is thought to be damaged should be removed from use immediately so that it cannot be used on fitness equipment. If any Lock-Jaw fails under warranty, contact your place of purchase or AVUS DESIGN LLC at dylan@avusdesign.com.

Care & Maintenance
Your Lock-Jaw collar requires no special maintenance or care. Although it is highly durable, it should be treated with care. You should not drop, throw or crush your Lock-Jaw collar. Rough handling of Lock-Jaw collars will void warranty, shorten their life, and can compromise user safety. If you should notice any of the fasteners on your collar become loose or protrude beyond the surface of the faceplate – they MUST BE TIGHTENED IMMEDIATELY using a standard #2 Square-Drive screwdriver.

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