2015 Front of House / Food Service Awards

Posted on Nov 21, 2015

The Bridport Local Food Group Front of House/Food Service Awards were established in 2014 to show recognition and appreciation to individuals who work locally within the food and drink industry, either by serving in a shop or working in hospitality.

The quality of service staff in any establishment reflects the quality of the establishment itself

No matter how good the food and ambience are, poorly trained, untidy or rude staff can lose the business customers

Well-trained and efficient staff, to a certain extent, can make up for other shortcomings in the services provided

Customers are asked to nominate individuals who have impressed them with the level of service received when dining out, having a drink or shopping in one of the many food and drink outlets in the area.

Over 1200 nominations were received this year across the 5 categories: Food & Drink retail, Take-aways, Pubs, Cafes and Restaurants.

Thank you to everyone who took the time to make a nomination and the Bridport Tourist Information for collecting the votes.

Every individual that has been nominated should be very proud, as should the business that employs them. NOMINATIONS 2015

The Winners 2015

FOOD & DRINK RETAIL

Winner: Bruce Joy, Framptons Butchers

“Very friendly and knowledgeable about different cuts of meat and how best to cook and serve them.”

Runner up – Paul Wickham, Davy’s Locker

“Exceptionally helpful and really knows about fish and shell fish ..very happy to discuss types of fish with you and advise on how to cook”

Team: Palmers Wine Shop

Team praised for their expertise and knowledge of wine – much better than you can get in any supermarket!

TAKE AWAY

Winner: Charlotte Hewitt, All things Nice @ no 3

“Always service with a smile!”, ” Looks after all regulars very well”

Team – Long’s Fish & Chips

“The team work well together, are efficient and cheerful even when busy with long queues!”

PUB

Winner: Andrea Wood, Anchor Burton Bradstock

“Warm smile, friendly, thoughtful and efficient”

Runner-up: Tom Crooks, Ropemakers

“Very professional and cheerful with a good sense of humour”

Team: Ropemakers

Obvious from all the nominations that this is a team who enjoy what they do and support each other.

CAFE

Winner: Celia McKew, Green Yard Cafe

“Very customer focused.” ” Always welcoming you with a friendly smile. Knowledgeable about the menu and sources of meat, dairy etc.”

Runner-up: Hayley Parr, West Bay Tea Rooms

“Friendly, polite and very helpful”. “She always has a cheerful greeting and makes us feel welcome. A real credit to this cafe”

Team – GreenYard Cafe

Team recognised for always giving a friendly and efficient service. Making it a pleasure to visit the cafe

RESTAURANT

Winner: Suzie Turner, Riverside

So many lovely comments. Many having known Suzie throughout her 26 years at the Riverside. “Suzie is always friendly and welcoming. She has a sound knowledge of everything on the menu and makes sure that the service customers received is of the highest standard”.

Runner-up: Paulina Brown – Lula

“Always makes us feel welcome. She is attentive, happy, makes every visit enjoyable”

Team: The Bull

“A young team who obvious love what they do and are well trained”. “Excellent service , professional friendly, knowledgeable and attentive”