Terms of Service Analysis for Cloud Providers

Cloud computing offers an attractive solution to customers keen to acquire computing infrastructure without large up-front investment, particularly in cases where their demand may be variable and unpredictable. But the greater flexibility of a Cloud computing service as compared with a traditional outsourcing contract is balanced by less certainty for the customer in terms of the location of data placed into the Cloud and the legal foundations of any contract with the provider. This research topic comprised a detailed survey and analysis of the Terms and Conditions offered by Cloud computing providers.

The paper by Simon Bradshaw, Prof Christopher Millard and Prof Ian Walden reporting on this research is available via