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SMART TVs

Has anyone put Smart TVs in their hotel and if so have they had any issues?

What Brand

Any alternatives

I am hesitant as I was advised by a salesman that Netflix could be a problem if the guest didn't sign out that the next guest could access their account and could cause an issue. Also someone leaving browsing history.

I think a central system is better as you would have more control over it as Samuel mentioned. We offer free Wifi for guests and find that guests are happy to stream their own Netflix/Sky to their own devices if they have membership.

Hi, in our particular case we have a Netflix premium account (which allows you to stream to 4 devices at once) we setup Apt 1 Apt 2 Apt 3 Apt 4 as users in the Netflix menu and instruct each guest to use the user that corresponds with the room. we also use a few MAG254 Boxes with Papiao IPTV membership (google it) for users who would rather flip through TV channels like they would do normally (with cable)

I installed LG Smart TV's last year in one of my properties and as they have been so successfull will be installing them into all of my properties over the next 12 months. We live in a very rural area with exceptionally poor reception which meant we had to have digi boxes. These have been a real pain as guest get confused with the different TV controls/settings etc. whereas these LG Smart TV's offer so much more and are so easy to operate - even I can work them out and Guests love the Netflix and Internet facilities with them. Expensive - Yes - Worth the Money - Without a Doubt.

We had to upgrade our televisions so went for a Samsung Smart in each room. Guests seem to love them and it is one less thing we have to worry about in regards to negative comments (although in saying that I'm sure we will get a complaint about them being Samsung and not being able to accept their device for whatever reason). The Smart TVs do allow guests to access music, internet, emails etc so that has to be a good thing.

I am planing to buy new smart TV's for my 4 bungalows that already have a netflix button on the remote control with a premium plan for Chalet 1, Chalet 2, Chalet 3 and Chalet Superior. The accounts will be automaticly logged in when they will access NETFLIX via TV directly. In case if data would be stolen etc.. Netflix has a fast and quick support it would be easily to retain account back in a moment. I don't beleive this would happen though.

Interesting reading these. Rural NZ. We are concerned coming into winter months forking out a large sky bill every month as well as lease on tvs. We were looking to upgrade TVs to smart tvs with built in freeview add in a chromecast and dump SKY.

We do not have smart TVs but have satellite tv decoders with a lot of channels. I think it is a bit tricky using an establishment's Netflix account. Also you could be opening up your establishment to security vulnerabilities with a smart tv running android software

Hi
We have smart tv's and we have also pit Amazon fire stick in other tv's. We have a dedicated Netflix account so guests can watch films etc and pin Locked our Amazon prime account so they can watch films but not order any.

I've got one but I don't think many people realise it is, performance is very dependant on how good your WiFi is. An option is to add a ChromeCast to existing TVs or better still hire one out to Guests (non-commission-able extra).

The good thing is you don't need a smart TV, as long as it has a USB port. It's easy to set-up and since it's rather small, either you secure it to your TV and you make it available at reception against a deposit, to avoid any mishaps...

We installed internet (google cast) tv's into the cabins three years ago. Eighty percent of my guests love it, mostly elderly guests have trouble figuring out how to connect to the tv's through their mobile devices. Often Tv's in 'other' cabins are activated for it seems to be difficult to follow the directions we provided.

I wouldn't recommend it unless you have enough bandwidth for all customers and a hardy router/WiFi setup with several repeaters during the busy times of the year. Imagine what can happen if even half of the guests are each consuming a 3 mb stream. Your guests would be complaining of slow or non-existent access. Those who bring their game systems would also see horrendous ping(the amount of time it takes for data to be sent and received) time. Most ISPs, unless you live in a major city, don't offer more than around 100mbps connections and even that can't be depended on. Customers who really need access to streaming content will be streaming anyway on their own PC and other video/media devices. Our hotel does have a few TVs that have streaming capability since this is becoming a common feature in newer units, but we don't advertise this to the customers.

We are lucky that we live in the Scottish Highlands and we do not have a good enough Wi-Fi to have all of these wonderful technical TVs. We have the standard 7 channels to watch. I am considering taking the TVs out of the rooms and having nothing at all! Any comments?

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