Air New Zealand continues reign as Australia's #1 company

For the second consecutive year, proudly Kiwi airline Air New Zealand has been recognised as Australia's most reputable company in the Reputation Institute's annual Australia Corporate Reputation Index.

19 April 2018

In ranking first, Air New Zealand has trumped homegrown carriers Qantas and Virgin Australia which indexed third and fourth respectively, as well as other major corporates such as Toyota, Apple and Nestle.

Air New Zealand General Manager Australia Kathryn Robertson says the Kiwi carrier is determined to be Australia's airline of choice and this honour reflects the hard work of the 12,000 Air New Zealanders around the world dedicated to enhancing all aspects of its customers' experience.

"From our artificial intelligence powered chat bot Oscar, who helps thousands of Australian customers get answers to their questions, through to our $100 million lounge investment programme which has transformed customer spaces in Melbourne, Sydney, Brisbane and Perth, Air New Zealand is focused on offering Australians a better way to fly across the Tasman and beyond.

"Clearly, Australians have embraced our warm service, innovative products and our distinctive brand, as brought to life here in Australia through our award-winning Bryan Brown voiced Dave the Goose marketing campaign. We're thrilled to continue to be held in such high regard."

Earlier this month Air New Zealand announced an enhanced Tasman schedule after announcing that it will end its seven-year alliance with Virgin Australia later this year. From the end of October, Air New Zealand will offer 15% more seats across the Tasman year on year, including two new routes (Brisbane-Wellington and Brisbane-Queenstown) from December.

The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognized by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Adria Airways, Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Avianca Brasil, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Portugal, Turkish Airlines, THAI and United. Overall, the Star Alliance network currently offers more than 18,400 daily flights to 1,300 airports in 191 countries. Further connecting flights are offered by Star Alliance Connecting Partner, Juneyao Airlines.