Human Capital and Training Solutions (HCaTS)

HCaTS is designed to address agencies’ needs for a full range of customized human capital, training and organizational performance improvement requirements and will support Federal agencies in accomplishing the following six objectives:

Improving the management of human capital in accordance with the HCAAF and OPM governing doctrines and accomplishing their assigned critical missions

Increasing the effectiveness and efficiency of critical business processes

Providing optimal professional development opportunities to the Federal workforce

Undertaking effective change management initiatives

Developing effective metrics to assess progress in carrying out human capital strategies, and

Maximizing the return on investment in training and development, human capital, and organizational performance improvements.

This KSA covers many types of customized training and development requirements and their respective lifecycles, which can be performed at any level (e.g., enterprise, unit, individual). The level of customization may vary dependent upon an ordering activity’s requirements. While training and development requirements that are not customized are generally, by definition, considered to be outside the scope of this KSA, the HCaTS CO reserves the right to permit consideration of limited customization efforts dependent upon the total solution required to meet a Federal agency’s needs.

The scope of KSA 1 falls into two domains:

1. Customized Training Services: Includes, but is not limited to, training that is developed and/or delivered to any Federal employee to enhance knowledge, skills and abilities related to a specific title, series and/or function on any subject matter, or general knowledge, skills and abilities. Customized training services may also include, as part of training management support, such support services as course or instructional program administration. Customized training services may also include training that is developed and/or delivered to a Federal agency’s constituency(ies) as a means of enabling the agency to carry out its mission, and

2. Customized Employee Development Services: Includes, but is not limited to, services provided to any Federal employee to develop and/or enhance their general, mission-specific, management and/or leadership knowledge, skills and abilities. A service that is provided to any Federal employee to coach them throughout their transition(s) in the Federal government.

Training and development services can be provided at any level for any discipline and subject matter in any format and mode. As a part of an integrated and total solution, temporary services as defined by FAR Section 37.112 and information technology products and services are allowable provided they are ancillary and incidental to the in-scope work to be performed.

KSA 2 – Customized Human Capital Strategy Services

This KSA covers many types of customized human capital strategy services and their respective lifecycles, which can be performed at any level (e.g., enterprise, unit, individual). The level of customization may vary dependent upon an ordering activity’s requirements. While human capital strategy services that are not customized are generally, by definition, considered to be outside the scope of this KSA, the HCaTS CO reserves the right to permit consideration of limited customization efforts dependent upon the total solution required to meet a Federal agency’s needs.

The scope of KSA 2 is inclusive of, but not limited to, a broad range of human capital and human resources services. These services may include, as a part of talent management and human capital management, the following:

HR strategy

Organizational and position management

Staff acquisition

Performance management

Compensation management (excluding payroll)

HR Development

Employee relations

Labor relations

Separation management

The scope of KSA 2 excludes payroll processing, benefits management, and personnel action processing, which are provided through Public and Private Shared Service Centers (SSCs).

Human capital strategy services can be provided at any level for any discipline and subject matter in any format and mode. As a part of an integrated and total solution, temporary services as defined by FAR Section 37.112 and information technology products and services are allowable provided they are ancillary and incidental to the in-scope work to be performed.

KSA 3 – Customized Organizational Performance Improvement

The scope of KSA 3 is inclusive of, but not limited to, improved performance requiring changes in how people are organized around business processes, changes to the processes themselves and the tools created to support those processes, as well as changes in management practices.

Customized organizational performance improvement services can be provided at any level for any discipline and subject matter in any format and mode. As a part of an integrated and total solution, temporary services as defined by FAR Section 37.112 and information technology products and services are allowable provided they are ancillary and incidental to the in-scope work to be performed.

Guidehouse Capabilities

Guidehouse works with the Federal government to help them successfully meet 21st-century workforce challenges. We promote human capital services and solutions that are comprehensive, innovative, and forward-looking. Guidehouse understands that each agency or department has a unique set of strengths and challenges, so we offer customized solutions based on our experience and values but tailored to their needs.

Guidehouse’s solutions support the Office of Personnel Management’s (OPM) Human Capital Assessment and Accountability Framework (HCAAF). The Framework is designed to help organizations transform to a results-oriented, citizen-centered culture. Guidehouse uses a holistic, integrated service offering designed to solve unique human capital challenges by focusing on six interlocking performance areas:

Strategy

The establishment of an organizational structure that supports the achievement of business objectives and is aligned with the organization’s mission and strategies.

• Does the organization’s human capital strategy effectively support the execution of its mission?