Jeep Grand Cherokee Ratings, Reviews and Analysis

Ratings & Reviews

4 star

jim writes:

I do like this vehicle a lot. I'm keeping it as long as I can.

There isn't much I dislike about this jeep.
The inside trim could have been a bit nicer, but over all I am happy.
There are trim kits available to upgrade the inside available on eBay.
One other problem are the way the leather seat covers are attached to the frame of the seat. They used plastic in the original fit. The seat covers or skin comes loose at the point it is attached to the frame. There should be a fix for that.

4 star

squire56 writes:

Great suv,there advancements have come a long,from earlier models !

nothing !!!,only what I mentioned earlier, this is my 3rd Grand Cherokee,and, I just ordered a 2015 srt8 . I love the suv,they are very dependable . The suv , has good cargo space,i pick up truck parts, I can get six, very large air filters,with the seats down,for peterbilt trucks . I am 5' 10 it has ample head & leg room. My wife selects this vehicle over are other 3 cars and trucks !

1 star

colin5 writes:

It sucks.

I hate the car its just not a very fun car and nobody I know likes to be driven in it I'm looking to upgrade to something a little nicer with better looks and design although I like the amount of room in the car.

1 star

ismailcoupons writes:

Never buy a chrysler or dodge manufactured vehicle

Horribly manufactured vehicle:
heater core issues (2000+ job), power steering rack issues, window track issues, bad on gas. It seemed to have spark plug issues as the dealer kept my car for 3+ months and never bothered to analyze it properly. They stated that it would cost $8000.00 to fix, even though the previous years the car was inspected with ABSOLUTELY no engine problems and at the time I wasn't driving the car; it had been sitting in my driveway for 2 years because I purchased another car.
In short chrysler/dodge builds mediocre vehicles that ARE NOT reliable.

3 star

shawnwho10 writes:

Good jeep, Just needs work

Love this jeep, First vehicle and its my baby, Just cant afford to keep it in good condition, Put at least $2,000 into it already. Rides my daughter and wife around in it. Lots of room, Just the rotors and brakes go bad, need new rotors and brakes for the rear of the vehicle and brake line needs done.

Safety Ratings and Recalls

Safety

2014 Jeep Grand Cherokee

Overall

Overall Front Crash

Front Crash Driver Side

Front Crash Passenger Side

Overall Side Crash

Side Crash Driver Side

Side Crash Passenger Side

Rollover

Side Pole Crash

2013 Jeep Grand Cherokee

Overall

Overall Front Crash

Front Crash Driver Side

Front Crash Passenger Side

Overall Side Crash

Side Crash Driver Side

Side Crash Passenger Side

Rollover

Side Pole Crash

2012 Jeep Grand Cherokee

Overall

Overall Front Crash

Front Crash Driver Side

Front Crash Passenger Side

Overall Side Crash

Side Crash Driver Side

Side Crash Passenger Side

Rollover

Side Pole Crash

2011 Jeep Grand Cherokee

Overall

Overall Front Crash

Front Crash Driver Side

Front Crash Passenger Side

Overall Side Crash

Side Crash Driver Side

Side Crash Passenger Side

Rollover

Side Pole Crash

2010 Jeep Grand Cherokee

Front Crash Driver Side

Front Crash Passenger Side

Side Crash Driver Side

Side Crash Passenger Side

Rollover

Recall Notices

2016 Jeep Grand Cherokee (11/10/2016)

Description: Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Durango and Jeep Grand Cherokee vehicles manufactured February 10, 2016, to April 28, 2016 and equipped with a 3.6L engine built at the Saltillo engine plant. During the assembly of the engine, the fuel rail crossover tube may have been damaged, which, over time, may result in a fuel leak.

Defect: A fuel leak in the presence of an ignition source, can increase the risk of a fire.

Corrective Action: Chrysler will notify owners, and dealers will inspect the engine assembly for damage to the fuel rail crossover tube, replacing it as necessary, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S85.

2017 Jeep Grand Cherokee (9/23/2016)

Campaign Number: 16V686000

Component Name: EQUIPMENT

Manufacturer: Chrysler (FCA US LLC)

Description: Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.

Defect: If the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly becoming a road hazard. If the bracket detaches during a vehicle recovery, there may be a loss of control of the towed vehicle. Either scenario increases the risk of a crash.

Corrective Action: Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S73.

2016 Jeep Grand Cherokee (4/27/2016)

Campaign Number: 16V249000

Component Name: SERVICE BRAKES, HYDRAULIC:SWITCHES:BRAKE LIGHT

Manufacturer: Chrysler (FCA US LLC)

Description: Chrysler (FCA US LLC) is recalling certain model year 2016 Jeep Grand Cherokee vehicles manufactured May 15, 2015 to February 19, 2016. The brake transmission shift interlock solenoid may have a loose electrical connection which could result in a loss of solenoid function.

Defect: If the solenoid loses function, the transmission may lock in the Park or Neutral position when the vehicle comes to a stop, possibly rendering the vehicle disabled in traffic, increasing the risk of a crash.

Corrective Action: Chrysler will notify owners, and dealers will replace the shifter assembly, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S28.

2016 Jeep Grand Cherokee (4/27/2016)

Description: Chrysler (FCA US LLC) is recalling certain model year 2016 Jeep Grand Cherokee vehicles manufactured May 15, 2015 to February 19, 2016. The brake transmission shift interlock solenoid may have a loose electrical connection which could result in a loss of solenoid function.

Defect: If the solenoid loses function, the transmission may lock in the Park or Neutral position when the vehicle comes to a stop, possibly rendering the vehicle disabled in traffic, increasing the risk of a crash.

Corrective Action: Chrysler will notify owners, and dealers will replace the shifter assembly, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S28.

2015 Jeep Grand Cherokee (4/25/2016)

Description: Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

Defect: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

Corrective Action: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.