I previously tried to post this information on the BA38 thread on R&N, but a mod decided to move it to Spotters Corner, where I discovered the same information had already been posted/relegated there.

However, I am sure there a few regulars on AH&N who would be interested, so have a look here:
http://www.pprune.org/spectators-balcony-spotters-corner/444554-ba38-boeing-777-incident-lhr-national-geographic.html