Sixty-six percent of consumers say they are likely to switch brands if they are treated like a number instead of an individual - especially if they are millennials. During this webinar you will learn how to communicate with them to gain more profits and at the end - make relationship with them.

What you will learn?

Why millenials chooses experience over "stuff"?

What are the priorities for them?

How to improve your company's communication to provide better CX?

Why personalisation and automatisation are some important in 2017 and beyond?