Disable Siri and/or Dictation services before attempting to sign in to TestNav.

If you use computer restoration or imaging software (for example, Deep Freeze), exclude the Pearson directory and the logs directory, as these contain student backup files and logs for troubleshooting.

Set Up Java and Enable Pop-Ups for TestNav

Configure Java and enable pop-ups for TestNav using the following instructions.

Install and Enable Java

You must install and configure Java on each testing computer. Download the latest supported version of Java, and follow the installation instructions.

Allow TestNav Java Applet to Run

The first time you start TestNav and App Check, you must allow the TestNav Java applet to run.

If you do not accept the security certificates, you see an error message. You must close the browser and complete the update before you can use TestNav and App Check.

Your secure test website should appear in the Site column, and Allow should appear in the Status column.

Click here to view a screenshot...

If you do not see your secure test website in the Site column with an Allow status, type your secure test website in to the Address of website: field, and click Allow.

Click Save Changes.

While in Preferences, also disable Firefox from remembering logins:

Click Security.

Deselect the Remember logins for sites check box.

Click here to view a screenshot...

If you see the Allow ...testnav.com to run "Java"? notification, when you start TestNav or App Check:

Click Allow:

Click here to view a screenshot...

The next notification appears to the left of the address bar. Click Allow and Remember:

Click here to view a screenshot...

Eliminate the Java Prompt When Testing

Complete the following steps for OS X:

Click the Apple icon > System Preferences > Java.

Click Advanced.

Select Enable - hide warning and run with protections:

Click here to view a screenshot...

Complete the following steps for Windows:

Click Control Panel > Java.

Click Advanced.

Select Enable - hide warning and run with protections:

Click here to view a screenshot...

Disable Java Expiration Check (Recommended)

Oracle automatically checks your Java version with expiration check and may send a notification message to immediately accept Java Critical Patch updates. If a student receives this (or any other notification) during testing, the test administrator must accept the update before the test monitor can resume the student's testing session.

Java does allow you to disable this notification to avoid interruption. To disable expiration check, seeOption to disable the “JRE out of date” warning in Oracle’s Update Release Notes.

Close Apps and Stop Processes

Unless disabled, notification messages during student testing may disrupt the TestNav session. This includes the Java notifications described above, as well as notifications from other applications and processes.

TestNav does not permit access to other desktop applications (including applications that may automatically run) without terminating the test.

To minimize potential disruption, you should disable notification messages for common applications:

Anti-virus software performing automatic updates

Power management software on laptops warning of low battery levels

Screen savers

Email with auto message notification

Calendar applications with notifications

Pop-up blockers

Disable Dictionary Add-On and Tracking Protection

You must disable both the Dictionary Add-On and Tracking Protection for testing:

Click the Open Menu at the top-right of the Firefox page, and click Add Ons.

Click here to view a screenshot...

Click Extensions.

Find Dictionary Extension, and click Disable.

Click the Open Menu at the top-right of the Firefox page, again, and click Preferences (Options for Windows).

Click here to view screenshots...

OS X, macOS Sierra

Windows

Click Privacy.

Uncheck Request that sites not track you and Use Tracking Protection in Private Windows.

Restart Firefox and resume the testing session.

Set Up Response File Backups

TestNav has a default primary SRF save location for all computers and devices. Pearson strongly recommends setting a secondary save location for SRFs as a backup.

Before testing, refer to your assessment management system user guide to configure TestNav and complete the following steps.