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Privacy Policy

1. Purposes of use of personal information

The personal information you provide to us will be used within the necessary limits to achieve the following objectives

1) For the purpose of credit analysis and identification of the client in relation to real estate leasing, joint guarantee and others
2) For the purpose of signing real estate leases, guarantees and other contracts related to real estate management (including preparatory procedures), as well as providing the services contracted through those agreements
3) For the purpose of managing real estate leases and for the performance of the several activities related to operational management
4) For the purpose of analyzing customer behavior and developing new products
5) For the consignment to insurance companies of the several types of damage insurance and guarantees
6) For the purpose of contacting consumers through mail, telephone, messaging services, e-mail and other contact means, to achieve the objectives from 1) to 5) described above (including contacts for the purpose of advertisement)
7) For other incidental and related business related to those described above

2. Joint Use of Personal Information

Our company will jointly use the personal information provided to us in the following manners

1) Joint users and purpose of joint use
a) Information will be jointly used by our company and companies of the same group in relation to our real estate management business activities
b) Information will be jointly used by our company and companies of the same group for the purpose of providing related and incidental services necessary to the activities described above, within the scope of our business objectives
2) Jointly used personal information
Name, address, date of birth, annual income (including household income), telephone number (including mobile phone number) e-mail address, information regarding one’s place of employment, household composition, residential status, guarantor and emergency contact information, driver’s license and other numbered and coded identification information, real estate leasing information, leasing conditions, credit information, transactions information, as well as other data deemed necessary for the purposes stated above, within the minimum limit necessary
3) Person in Charge of Personal Information ManagementVillage House Management Co., Ltd. – General Manager of the Business Department – Tanikawa Tatsuo

3. Disclosure of Personal Information to Third Parties

Our company does not disclose to third parties personal information provided to us without prior consent of the costumer, except in the following cases defined by law

1) Cases in which the handling of personal information is based on laws and regulations
2) Cases in which disclosure is deemed necessary to protect one’s life, health or property, and in which it is difficult to obtain the consent of the individual
3) Cases in which the handling of personal information is specially necessary for improving public hygiene or promoting the proper environment for raising children, and in which it is difficult to obtain the consent of the individual
4) Cases in which providing personal information is necessary for cooperating with national authorities, local governments, or an individual or a business operator entrusted by either of the former two in executing the affairs prescribed by laws and regulations and in which obtaining the consent of the applicant is likely to impede the execution of the affairs concerned.

4. Consignment of the Handling Personal Information

Our company may outsource to external contractors the handling of personal information provided to us. We shall select contractors that meet our standards for the handling of personal information, manage and supervise those contractors, and protect personal information in collaboration with those external contractors.

5. Disclosure and Rectification of Personal Information

In the cases in which costumers request disclosure, rectification, deletion, interruption of use, suspension of sharing with third parties or notification of purpose of use of personal information, we will confirm the identity of the applicant or his/her agent and proceed to properly fulfill the request. For details, please refer to section “6.” bellow