Privacy Notice

We value our customers privacy and have taken great care to ensure the security of your transactions with us. Your credit card information and other personal data will be treated with the highest standards of safety and confidentiality.

Data Protection
In providing your details to Cornwall Uncovered, you consent to Cornwall Uncovered maintaining, recording, holding and using the information you give. This information is collected at the time of registration and on the ordering page. The details requested are used to process your orders.

This information will also be used to improve our service to you and to keep you informed about Cornwall Uncovered. You are able to opt-out from our mailing list by clicking on Unsubscribe at the foot of our emails. All data is collected lawfully and maintained in accordance with the Data Protection Act 1998

UNDER NO CIRCUMSTANCES WILL YOUR PERSONAL DETAILS BE DISCLOSED TO THIRD PARTIES

The information we collect about you will include:

Name

Address

Phone numbers

Email address

WE DO NOT STORE CREDIT OR DEBIT CARD DETAILS ANYWHERE ON OUR SYSTEM.

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold by viewing your details online. Instructions to do this are on the help page or you can contact SRStudio on 01726 883724. If you find any inaccuracies we will delete or correct it promptly.

Fraudulent Transactions
To protect our customers against fraudulent transactions and identity theft SRStudio will perform searches to verify your details. In deciding whether to accept your order request we may use the information you have given to us, already hold about you, or for which we receive from any enquiry.
We may contact you, to inform you of changes in our service, and any promotional offers we may have. You can remove yourself from our database at anytime by emailing Customer Services.

Credit Card Security
The card security code is a unique three or four-digit number printed on your debit/credit card. This number is not embossed on the card and hence not printed on receipts - making it difficult for anyone other than the genuine cardholder, to know it.

Some card issuers refer to this number as the "Card Security Code" others as the "Personal Security Code" and others as "Card Verification Value".

Some cards, many UK-issued cards for example, have a three-digit number printed at the top of the signature strip on the reverse of the card.
Others, American Express cards for example, have a four-digit number printed on the front of the card, above the account number.

Website Security
When you register details with us, make an order or access account details, we use Paypal which is a secure payment system.

If you are still concerned about ordering electronically, you can place your order by calling our order helpline on 01726 883724. An answering machine is used outside office hours: please leave your name & number and we will return your call.

What we store:

Name and address infomation and other contact details.

Shopping cart contents, if any.

We store this in order to allow a customer to revisit the site and continue processing an incomplete order.
What we do NOT store, encrypted or otherwise:
Credit card information.
No Cookie information is ever made available to third parties.
If you have any queries about this security and privacy statement or any of your dealings with Cornwall Uncovwered, please use the Contact Us form on our website.