"Omni is excited to deliver Riva GroupWise Integration for SugarCRM," said Aldo Zanoni, CEO and Managing Director of Omni. "Riva opens the door for GroupWise customers to the world of SugarCRM. Companies large and small are looking to deliver agile business information to their key employees. Riva integrates GroupWise into the heartbeat of a business - its CRM."

"Strong Novell technology partners like Omni add significant customer value and enhance the ROI of Novell collaboration solutions," said Wendy Steinle, Director of Workgroup Solutions marketing for Novell. "Riva CRM Integration serves a long-standing need of GroupWise users by providing access to mission-critical, line-of-business information directly from within the GroupWise client. Riva leverages the proven security, scalability and reliability of GroupWise and extends the value potential with its robust and open API set."

"We are pleased that Omni chose SugarCRM as the first CRM integration target for Riva," said Paul Oh, Director of Technology Alliances for SugarCRM. "SugarCRM is the market leader in the Commercial Open Source CRM community. Novell GroupWise is the leader in the Business-Driven Linux collaboration space. Riva GroupWise Integration for SugarCRM allows companies to benefit from the best of both worlds."

"Riva synchronizes GroupWise and SugarCRM and makes the information available in the GroupWise BlackBerry, desktop and web clients," continues Oh. "Customers need and want access to SugarCRM data from everywhere, all the time. Riva satisfies that need."

"What customers appreciate most about Riva," continues Zanoni, "is that employees can work in GroupWise or SugarCRM and don't have to be bothered with having to copy and paste information from one application to the other. There is no training required because the integration is transparent to the end-user. A phone number that gets changed in the Macintosh address book is updated in SugarCRM. A task that is marked as completed on a BlackBerry gets marked as completed in SugarCRM. An opportunity that is updated in SugarCRM is synchronized to GroupWise and is available in all client interfaces. Customers and administrators alike appreciate there are no plug-ins that need to be installed on the desktops or BlackBerry and other mobile devices. Riva Desktop Edition is transparent to SugarCRM and GroupWise. It is a non-intrusive installation."

About SugarCRM

SugarCRM is the world's leading provider of commercial open source customer relationship management (CRM) software for companies of all sizes. SugarCRM's Open Source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships. For more information, visit www.sugarcrm.com.