Hello folks,
I am a comcast employee and want to advise you that the only cities in the first phase of the vod launch in the bay area are Cupertino, Los Altos, Los Gatos, Milpitas,
Monterey, Mountain View, Palo Alto, San Jose, Santa Clara, Saratoga, and Sunnyvale....others will be added later this month!

Hello folks,
I am a comcast employee and want to advise you that the only cities in the first phase of the vod launch in the bay area are Cupertino, Los Altos, Los Gatos, Milpitas,
Monterey, Mountain View, Palo Alto, San Jose, Santa Clara, Saratoga, and Sunnyvale....others will be added later this month!

Unfortunately, all other cities are to be announced later...I live in Fairfield and I am anxiously awaiting word of when MY family can get it....and I WORK for the company! I'll keep this thread posted as I get word.....

Unfortunately, all other cities are to be announced later...I live in Fairfield and I am anxiously awaiting word of when MY family can get it....and I WORK for the company! I'll keep this thread posted as I get word.....

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But safe to say some time this month? Or within the next few months at least?

Hello folks,
I am a comcast employee and want to advise you that the only cities in the first phase of the vod launch in the bay area are Cupertino, Los Altos, Los Gatos, Milpitas,
Monterey, Mountain View, Palo Alto, San Jose, Santa Clara, Saratoga, and Sunnyvale....others will be added later this month!

Click to expand...

Why such a slow roll-out? Is there some fear that a deluge of activity from Tivo users will somehow swamp the system? Aren't Tivo customers like 2% of the total?

I was excited to be in the initial roll-out here, only to find out, I'm not (quite)!

It's all up to Comcast because Tivo chose to get the VOD via QAM (like the Comcast STBs do). If they had gone with the Xbox VOD model with delivery over IP, they could've rolled it out nationwide. Comcast apparently has to enable it in every market/headend, so who knows when a given area will get it. They're saying some time this year, but it's Comcast so could be 2013 before you get it.

The other problem with this way is that it ties up a tuner every time you watch VOD, which can be problematic if your Tivo often records on both tuners. That wouldn't be an issue with IP VOD.

It's all up to Comcast because Tivo chose to get the VOD via QAM (like the Comcast STBs do). If they had gone with the Xbox VOD model with delivery over IP, they could've rolled it out nationwide. Comcast apparently has to enable it in every market/headend, so who knows when a given area will get it. They're saying some time this year, but it's Comcast so could be 2013 before you get it.

The other problem with this way is that it ties up a tuner every time you watch VOD, which can be problematic if your Tivo often records on both tuners. That wouldn't be an issue with IP VOD.

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There is a big problem with the Xbox 360 IP onDemand:

To use the service you have to subscribe to both Xfinity internet and TV on the SAME account.

I have business class and thats a separate department at xfinity. Unfortunately you can't have resident xfinity and business xfinity at the same address. This had never been a problem until now.

When the annouced that it didn't count against the residential caps I got worried, since it meant they had to update your modem to allow the traffic! They can't update my modem since it isnt on the exact same account as my TV subscription! The worst of it is there are bandwidth caps on business class so they whole we need to connect to your modem so it doesn't count towards your cap doesn't even apply to me!

I am sure a good number of TiVo subscribers don't bundle there TV & internet.

QAM = higher image quality and less strain on your available bandwidth.

The issues of tuners has always been on comcast boxes as well, at least now you could get an elite and record 3 things while watching onDemand if you wanted.

I also have heard the xbox 360 onDemand pic quality is sub par. One person said the HD stream looked as good as a mid quality netflix stream. Personally I don't know that its true but happy we will get the full stream via QAM.

It's all up to Comcast because Tivo chose to get the VOD via QAM (like the Comcast STBs do). If they had gone with the Xbox VOD model with delivery over IP, they could've rolled it out nationwide. Comcast apparently has to enable it in every market/headend, so who knows when a given area will get it. They're saying some time this year, but it's Comcast so could be 2013 before you get it.

The other problem with this way is that it ties up a tuner every time you watch VOD, which can be problematic if your Tivo often records on both tuners. That wouldn't be an issue with IP VOD.

Click to expand...

My Comcast system does not now use tuning adapters on their system for TiVos, will the OD on TiVo require a tuning adapter ?

Hello folks,
I am a comcast employee and want to advise you that the only cities in the first phase of the vod launch in the bay area are Cupertino, Los Altos, Los Gatos, Milpitas,
Monterey, Mountain View, Palo Alto, San Jose, Santa Clara, Saratoga, and Sunnyvale....others will be added later this month!

I am having this issue too. I received the update last night on both my Premieres and can access the XOD menus but when it comes to playing something, I get about a second of it playing then it just pauses and is stuck there. And for a few of the shows I get the V301 error message. Everything else for my Tivo and Network is working fine so I don't know what it could be. I guess a call to Customer Service is in order.

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Did you get any resolution to this? I'm having the same trouble and the Comcast support person wasn't able to resolve it online.

I live in San Jose, CA 95110. The Xfinity On Demand icon appeared Saturday afternoon 4-14, I can see the folders and program listings but when I go to play a show I get a gray screen saying to contact my cable provider to activate service.

I contacted Comcast they "sent a signal to the cable card." But it does not fix the issue. I've also done a reboot twice. I know my area is the first market to get this new feature and I'm sure there will be hiccups. I just hope they get resolved quickly.

I'll update my post when it starts working.

UPDATE:

After visiting Tivo's support page for Xfinity On Demand I figured out that my Cable Card was not paired.

Calling Comcast and giving them the Host ID and Data ID from the gray trouble screen allowed them to pair my cable card.