Is there any other way I can send a picture of this device so you can see it. I tried to send here but it doesn't allow. All those you mentioned I don't think they are contained in this Sansui mp204. On the settings in the sys tools, it only has Reset, format, memory info, and firmware version . When I pressed format, it only asked yet or no!

Typically the devices support site will have these. This manufacturer only seems to care about their TVS, as I do not see any other products on http://www.sansuiproducts.com/

In the future, before you put down you hard earned money for a device, check the support for the product, just in case you will need it, you know how much you will get. DO NOT DOWNLOAD drivers from any other third party website in order to fix your issue. You will be creating more issues if the drivers inject MALWARE while installing!

Sorry. With the limited amount of info that I can find about that product, I cannot find out what is actually built from. Everything (just about) comes off the shelf, from off the shelf products. Typically proprietary is not what these devices are built on.