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Programme Overview

This practical course Certificate in Employee Relations provides you with a sound understanding of the legal aspects of industrial action and the key stages in union recognition. The programme covers the process of collective bargaining and its implications in terms of negotiating employment terms and conditions. It also addresses current developments in the areas of consultation, information and employee/trade union involvement in organisations, EU and International legislation.

This programme will help you to build your expertise in such essential area of Human Resources as Employee Relations by providing comprehensive knowledge of policies and laws, a defined process for handling employee issues, and effective investigation and communication skills. The programme equips participants with ways to identify preventative and proactive Employee Relation strategies in order to manage employee day-to-day issues and handle complex complaints.

Who should attend

HR professionals, front-line and middle level managers, supervisors, and those preparing for promotion into a managerial role.