"Excellent hotel"

5

Angelily1403, Johannesburg, South Africa
10/01/2019

Excellent service by manager/owner who waited to greet us even though we arrived on a midnight flight. He had a few good items for us, the kettle in our room boiled and a small chocolate milk for my 2 year old granddaughter. Room was very comfortable and nothing was too much trouble.

Hotel is right at roundabout(rotary), can get noisy during busy a.m. & p.m. hours. Very clean small "studio" with King bed, combo whirlpool bath/shower, mini frig, microwave, dishes for 3, WiFi, local cable LCD/tv

"Still friendly"

4

paulpower2013, Newcastle, Australia
04/12/2018

Came back to stay here after 3 years, and it is still very friendly place. Chatted with the owner and it is like I had never left. Has everything you need in a mid-range motel. A brisk walk to local pubs for dinner.

"Beautiful garden surrounds "

5

susanhJ2276IV, Ohoka, New Zealand
03/12/2018

We stayed for 3 nights on a business trip and we very pleased with our unit, it was a lovely sunny room and so quiet as well. I thought the garden area was so pretty with lots of pots with plenty of colour. Very professional staff also made this motel a definite choice for future return visits.

"A 2 day trip to Dunedin"

5

John H, Upper Hutt
06/11/2018

It is over 2 years since I have been to Dunedin so I was looking for some good accommodation , close to city centre, not right in it but handy to get to & from.
Chose Best Western Dunedin because it is linked with Best Western, who I have confidence in and grades t heir motels "accurately". A great decision - nice location, very comfortable rooms, attentive management and will use again.

"An easy place to stay"

4

stuartbayles, Oamaru, New Zealand
16/10/2018

Staff are very friendly, helpful, and happy to help, nothing is too much trouble. The area is packed with places to eat, and most of the local eateries are happy to charge back to the room. Fast check in/out, and only minutes drive to the city centre, it just makes it easy to stay here.

"Review stack up"

5

Dalerblue, Sydney, Australia
29/09/2018

Great stay at this motel. Friendly welcome and advice about the area, even popping our kettle on when showing us around the room. Wonderful shower room. It's roomy clean and well stocked. Loved the little touches like the fact their is a cafetiere and ground coffee sachet to a well stocked cupboard plates etc.
Really liked this motel and plenty nearby to get you fed after a long drive including ‘Takeaways on Marlow'

"Top Notch Accommodation and Customer Service"

5

IDreamofTravel2013, Christchurch, New Zealand
02/09/2018

From the time you arrive to the time you leave the customer service is excellent - they certainly bend over backwards to make you feel very welcome. The accommodation is great quality down to eco friendly products in the bathroom, comfortable beds and complimentary wifi. I would highly recommend this property to business, family or couples.

"Quality Stay"

5

20/08/2018

Clean, comfortable and quiet rooms. Lovely and sunny with space to move and relax. Staff were friendly and super accommodating, going the extra mile to make me feel comfortable and welcome. Great choices for breakfast. Totally recommend.

"Always homely"

5

corybedford1, Leeston, New Zealand
24/07/2018

I am always treated like a family friend rather than a client when staying here . Definitely worth it. The staff are attentative and bend over backwards to make your stay warm and welcoming . This is the only place I stay now when away for work .

"Very Good Service"

5

Rog4NewZealand, New Zealand
15/07/2018

The gentleman at the office was exceptional! We needed urgent accommodation and he was very professional and showed us to our room to ensure we had everything we needed. Very handy to facilities in South Dunedin and close to southern motorway. Plenty of car parks.

"Handy location"

3

Beachbuoynz, Christchurch, New Zealand
02/06/2018

This motel is ok for a one night stay, but is overpriced for the facilities provided. The room is clean and presented well and the host was friendly. There is a fridge in the room but only UHT milk was provided in small containers. The bathroom is large and has a spacious shower with a shower curtain. The heater in the room is very noisy, you couldn't sleep with it running. Also the door lock required some force to operate.

"Friendly and helpful staff"

5

mendhekar, Los Angeles, California
27/05/2018

We arrived very late in the night and we planned to leave very early to catch a flight from Christchurch. The front desk stayed open late to accommodate our late arrival but went above the expectation to bring in some breakfast during checkin as we were leaving before the breakfast openned next morning. He gave us some cereal, milk, coffee and eggs. We were plenty full before the drive to Christchurch.

"Excellent property with super friendly owners"

5

Isaac C, Singapore, null, Singapore
24/05/2018

Stopped by Dunedin on a 3-week road trip through the South Island.
Having stayed at many other properties on this trip, we were pleasantly surprised when we arrived at the Best Western Dunedin. The property was immaculately maintained. We were warmly greeted and welcomed by the owners Richard and Sue.
The two-bedroom unit we were assigned was extremely well maintained and it looked brand new!
The huge flat screen TV and a Bluetooth speaker set was a nice touch, as compared to other motels where the TVs were usually tiny.
Richard and Sue are superb with local knowledge and readily offered us restaurant recommendations and great sights to see while we were in Dunedin.
The only pity was that we were not able to stay longer in Dunedin. We will definitely stay at the property if we were to visit Dunedin again.
Great job Richard and Sue! Thanks for taking care of us and making us feel so at home!

"A wonderful place to stay"

5

aranjuezUSA, USA
24/05/2018

We stayed one night here while visiting Dunedin. It exceeds our expectations in every aspect. The room is very clean, warm, well equipped. Nice bathroom and shower. Beds are very comfortable with firm mattresses. The price is very reasonable
The owners are super friendly and helpful. But the brightest stars are Larry the rainbow parrot and Max the dog. They helped greeting guests with their enthusiasm and playfulness, especially Larry who can say Hello and let guests pet him, scratching his head. It is highly recommended.

"What great customer service"

5

Elfriede M, Cromwell, New Zealand
20/05/2018

Can not recommend this place highly enough. Had to take a quick trip to Dunedin for a hospital visit and did not have a chance to book a room first. Went for my pre op appointment and finally done at the hospital around 3. Then tried to find accommodation. What a nightmare. Did not realise Trenz was on in Dunedin that week. So the Best Western was my 11 the stop Not only did they make room for me but the level of kindness was amazing. Rooms are more then adequate and very comfortable. Parking is easy. They are only a ten minute ride to downtown and very quick trip to the beach. Do not hesitate to book here. I am definitely going back. My first pick now for Dunedin

"very nice place"

1

garymurch, Inverness, United Kingdom
19/05/2018

great place to stay. rooms are very nice. friendly staff. plenty of parking
. business friendly and internet is great. not to far from restraints and bar. quiet rooms no road noise. will enjoy your stay here.

"TRENZ stay"

5

13/05/2018

Great place to stay, lovely staff.This is also a great location and close to the wonderful Otago Peninsula. Close enough to the city. Very comfortable and convenient to a number of food outlets and conveniences.

"Best Western is best"

4

22/04/2018

Stayed one night at Best Western 555 the rooms were good and clean and with double glazied windows insuring a very quiet room and spacious equipped with fast internet and it has a food store just across the road for supplies of food and drinks with cafes not too far away.
It was a good Motel to relax it .

, Owner at Best Western Dunedin, responded to this review
Thank you for your recent review, we appreciate the good feedback.
We hope to see you again in Dunedin again soon.
Safe travels, Sue

"Good place to stay on the outskirts of town"

4

Richard B, London
13/04/2018

We stayed here for just one night, and selected it as the location was just outside of town and on the road to the Otago Peninsula. We had a great welcome from the lady on reception, who also offered us some excellent dinner tips which we took up.
No issues with parking, and the rooms were nice and spacious as well as being relatively modern too. It was a pretty bitter night too, so the heating really was nicely needed. Other than that, we didn't get disturbed by any traffic noise and had a mighty fine sleep. So if you're looking for somewhere a bit out of town, but still easy to drive into town or go to the Otago Peninsula, then the Best Western Dunedin is a decent shout.

"Great stay"

5

janbertcullen, Pauanui, New Zealand
13/04/2018

The owners were very welcoming, insisted on assisting with moving our luggage into the room, gave a full explanation of TV and internet services. We were with a group of approx 45 and no one appeared to have any grumbles whatsoever. Only issue was the TV would not start up next morning but we had no time to watch it anyway.

"In Dunedin for Ed Sheeran"

5

AngeMcNabb, Christchurch
30/03/2018

Fantastic service! Don't let the fact this hotel is on a busy road, it is all double glazed so very quiet when doors closed. Bed super king and super comfy.
Extremely clean room, great facilities but the owners who greeted us on check in were so friendly and helpful and the highlight for us!
They had even organised a shuttle bus to and from the Ed Sheeran concert for their guests!
Also received an up to date mindfood magazine on arrival with further magazines in the room.
Highly recommend and we will definitely be back!

"Awesome Service!"

5

29/03/2018

My Friend and I were lucky enough to stay at this great Motel! The place was lovely, and the staff were amazing, so thoughtful and caring - we couldn't of asked for better service - Thank You we so appreciate it!

"Nice rooms"

4

21/03/2018

A nice clean room with excellent hosts.
The television was a pain as it was tricky to turn on and would sometimes lock up when you change channels
The location is a few kilometres from the CBD, just too far to walk comfortably

"Lovely motel"

5

Felixx9995, CA
20/03/2018

What more can be said. This hotel meets all your needs and then some. But the bonus of the warm reception and being made to feel like your staying with friends takes it up that extra notch. It was a post cyclone cold summer day in Dunedin ??. After a very long drive from Christchurch, we greatly appreciated the toasty rooms and hot water in the kettle ready to make a cup of tea upon our arrival. The room was clean. This is coming from someone that travels with their own Lysol wipes and spray. The bathroom had a big shower and good water pressure. The room is a good size and has everything you need for any length of stay. The hotel is located on a busy roundabout which was a little tricky for our first day driving in NZ...and on the left side of the road! The location is convenient to the city center and restaurants near the beach. It was a nice bonus to have the option of breakfast brought to the room. Overall we had a great stay.

"Nice Best Western....Location not so Nice"

2

vdeeg, Boston
20/03/2018

We had two nights here before flying out to go back home to the States. Our first impression was not very good since you are located in the middle of an industrial area on a busy street with lots of fast food places to choose. After staying at lovely B&Bs, cottages in the country, condo's over looking lakes, mountains and oceans, this was a shock to our system. Instead, our view was under the stairway looking out at a chain saw dealership. You are not close at all to the down town city area, and parking in town was tough. We ended up navigating to the beach area for dinners, and I would recommend this if you happen to stay here. Personally, I would have tried to locate myself closer to the beach and the restaurants there. If you prefer city living, then the down town area would be another option.
I'm sorry to rate this place a Poor, because the folks that run it were very nice and friendly. The rooms were clean and comfortable ( not overly large ). Bed was very comfortable. The location for us, especially for our final two nights in NZ was a deal breaker for us.

"Dunedin Gem"

5

eljswd, Adelaide, Australia
02/03/2018

What an unexpected gem with exceptional customer service at a reasonable price. Having our luggage carried up to our room, the kettle put on for a much needed cuppa and noticing the cleanliness of the room made a wonderful first impression and continued throughout our 2 day stay.

, Owner at Best Western Dunedin, responded to this review
Thank you for the great review of Best Western Dunedin.
We are pleased you choose to stay with us and appreciate the lovely feedback you have given us.
Many thanks, and we look forward to seeing you again on your next visit to Dunedin.
Sue Hanning

"No complaints whatsoever"

5

wideboyHampshire, Hampshire
02/03/2018

We stayed a couple of nights during our road tour of the South Island. Motels were a new experience for us and after staying at a few, we began to understand the essential features. This place has them all. We were allocated a ground floor room which meant that we were able to park right outside the door - very handy for unloading our luggage. From the moment of arrival we were made to feel very welcome and my wife remarked that every time you meet Sue (co-owner) she is smiling. Location is a short drive from the city centre in one direction and from local eateries in the other. Our room had TV, free Wi-fi, king size bed and tea/coffee making facilities - all you need in a motel. No hesitation in recommending this establishment to anybody undertaking a road trip.

"Good, but overprized"

4

Marcel K, Wellington, New Zealand
01/03/2018

We needed a place to stay overnight because of a concert we were attending. This was one of the few hotels/motels available.
Extremely friendly reception, clean room, not big but good enough. Nothing special, but also not much wrong with it.
Near a very busy roundabout, but at night the traffic dies down. Free parking and wifi. You'll need transport to the city center.
However....
We understand prices go up during event weekends, but we payed more than 400 (!) bucks per night. Way to much for a venue like this.
We might go back there, but not for these prices.

"Neat spacious room with everything we need"

5

YMBL68, Auckland, New Zealand
19/01/2018

The hotel exceeds my expectation, the host Sue is very friendly and helpful, she actually walks us to our room upstairs, and boils some hot water for us!
The room is spacious, neat & clean and has everything we need, even a thoughtful porcelain coaster on the bed side table!

, Owner at Best Western Dunedin, responded to this review
Thank you for your very nice review, its so nice to get feedback that we are meeting our guests high expectations.
We certainly hope to see you again when you are next in Dunedin.
Kind regards Sue

"Friendly and accommodating staff"

5

06/01/2018

What an awesome hotel! The staff went out of their way to accommodate us. We arrived late and had to leave early the next day. The reception stayed open for us to check-in and even provided us breakfast so we wouldn't leave in the morning hungry. That is really going out of the way.
The room was clean and well stocked. Parking was plenty. No problems at all.

, Owner at Best Western Dunedin, responded to this review
Thank you for your great review.
We always wait till our last guests arrive and its really helpful that you rang our free phone 0800555779 to let us know.
This free 0800 phone number is free on mobile phones as well as local calls, so its always appreciated if guests let us know of their arrival times this way.
We look forward to seeing you here again when you are next in Dunedin.
Kind regards Sue

"Stay Here"

5

trsmithers86, Fort Meade, Maryland
21/12/2017

My girlfriend and I vacationed to New Zealand in December of 2017 and loved the trip. Our first stop was Dunedin and this hotel.
We didn't realize how long the trip from the Christchurch airport and ended up arriving a day later than we booked. As soon as we checked in the female owner of the hotel dropped everything and said,"I was so worried." Apparently she had stayed up later than usual because we had not checked in at our prescribed time. While we were taking care of the paperwork, the first day there, she immediately offered us breakfast and made sure we had everything we could possible need. No hotel in the US would have give a second thought about us.
We were also dealing with lost baggage at this point in our trip. I informed the owners that they would be shipping my bag to us at the hotel. After a day of sight seeing we came back to our room. While walking to it the gentleman owner ran, and I am ran, out of the office and yelled, "They found your bag."
The customer service was beyond anything I could have expected. On top of all of this, I don't think I have met a nicer pair of individuals working in the hotel industry. The husband and wife team were always welcoming and I doubt they ever stopped smiling. Side note, they have a really nice dog who wonders the property and loves to "greet" the guests.
Overall if I ever have the opportunity to come back to New Zealand, and Dunedin, I will, without a doubt, stay here.

"Great service"

5

oystaluva, South Island, New Zealand
25/11/2017

My friend and I stayed here on Friday night. The owner, Sue was fantastic as was Jason. She arranged our transport to the concert via Jason who also kindly picked us up making everything so easy for us. Our room was spacious, very clean and we couldn't fault the place. Thanks for the great hospitality!!

"Comfortable beds, would recommend for a short stay:)"

1

23/11/2017

It was good experience. Staff was great n very caring. I would recommend this for a short stay. Overall it was a good experience. Interenwt speed was good. Rooms have smart TVs but YouTube option isn't available. ??

"Lovely"

5

21/11/2017

Really clean lovely hotel. Couple who run it couldn't be friendlier. Very helpful. Would stay there again. We were traveling after a conference and in a bit of a rush but this visit was very relaxing.

"great place to stay"

5

09/11/2017

perfect location, great friendly host, affordable, comfortable bed with electric blankets. it was lovely place . great cleaning standards. and also got to borrow movie CD's . had a perfect stay. loved the spa bath.

"Long weekend"

5

lizarossie, Christchurch, New Zealand
19/10/2017

Well appointed, good value, close to both city and Otago peninsula. Friendly and helpful staff. Comfortable beds. Free video loans. Had all that we needed. The room was clean and had good supplies of everything. Fridge, microwave, kettle, toaster, great range of teas and coffee.

, Owner at Best Western Dunedin, responded to this review
Thank you for your review, I'm pleased that you found everything up to scratch during your stay with us.
We look forward to seeing you when you are next in Dunedin.
Best regards Sue

"average motel with very bad wifi"

2

Jijesh K, Mumbai, India
15/10/2017

Average motel with very basic amenities, you cant cook although BBQ option is available outside your room, common laundry area.you in the mood to watch movies, heaps of DVD available at reception to choose from free.The bathroom has heat light which is a plus so kind of relief on the stone-cold floor ..just opposite countdown supermarket and 10min walk to other food joints.

, Owner at Best Western Dunedin, responded to this review
Thank you for your review of Best Western Dunedin.
I'm sorry we do not have full cooking facilities in our rooms, however we do have a microwave, a toaster and electric kettle in all the rooms. Also, our guest BBQ is also available for use at any time.
Our Wi-Fi is usually of a good strength and capacity, so we will get the connections checked by our technical support, my apologies to you though, if it was slow.
Best regards Sue

"Great place to stay!"

5

romilah2017, Auckland, New Zealand
10/09/2017

I have come to Dunedin on business a few times in the last year and have stayed at the Best Western each time. Love this place. The staff are friendly, polite and helpful. This was the only motel where the staff insisted on helping with my luggage! The rooms are clean, bed is very comfortable with electric blankets. Loved the spa bath!

"Nice to stay here"

4

06/09/2017

We just stay for one day in this motel and our overall experience is good. The man on reception is a gentlemen. We need to charge our phone we asked for an adapter he provided us and the room is very clean with little kitchen. The washroom is also very clean. U can catch a bus from their to go to city centre. In room DVD player Is also there u can watch movies free by taking DVDs from reception he got lots of DVD range. Overall good to stay in beat western.

"Fantastic Hosts"

5

wevva69, Christchurch, New Zealand
27/08/2017

Stayed there on a business trip for a few days and the hosts were lovely, friendly and very knowledgeable about the area and history of Dunedin. The room was extremely clean and quiet especially as they are located on a busy road. Saying that as they were on a busy road, they are really close to some local eateries which were within walking distance. I have recommended that our company uses Best Western for the future.

, Owner at Best Western Dunedin, responded to this review
Thank you for your review of Best Western Dunedin, we are pleased you enjoyed your stay with us. Our rooms are very quiet as we have hush-glass/double glazing on all the windows and doors in our complex.
We certainly look forward to being of assistance with your companies accommodation requirements in Dunedin in the future.
Best regards Sue & Richard Hanning

"Excellent and handy to everything"

5

TemWilson, Dunedin, New Zealand
20/07/2017

Absolutley faulous place to stay. Richard an Sue took us in like family while we stayed there for work along with their warm and friendly staff that were always smiling they went out of their way to provide a first class service. They definitely went the extra mile to accomodate our needs without hesitation. Breakfast was perfect and so were the bbq's that they had organised for us. Room was clean, modern and the beds where so comfortable. The location is perfect 10 minutes walk to the beach or harbour and parks with a petrol sation and supermarket directly across the road. A number of other facilities in the immediate area and only minutes drive to the city center. Nice and quiet for being on the main road. Very happy would be the first place to call if I were visiting Dunedin again.

, Owner at Best Western Dunedin, responded to this review
Thanks Tem for the great review, we enjoyed having you stay with us in Dunedin recently. Its always nice to have guests stay longer than the usual couple of days as we get to know how you like things to be in your room and can help with cooking options such as organizing a BBQ for you and your friends.
We look forward to seeing you again here at Best western 555 on Bayview.
Best regards Sue

"The best stay ever!"

5

18/07/2017

My stay at Best Western 555 on Bayview was the best ever. Sue (the host) was so thoughtful and accommodating - even after my flight was sent to Christchurch for a night. When I finally arrived, Sue had made sure my room was warm for me by putting my heater on. The room was excellent -everything in the best possible position. Extremely comfortable and clean. Couldn't believe how close to the city this is. Would highly recommend staying here! I travel a lot for business and this is definitely the best place I have stayed around NZ.

, Owner at Best Western Dunedin, responded to this review
Thanks Wendy for posting a great review for us, we always try to provide the best care and comfort for our valued guests that we possibly can.
We look forward to seeing you again in the near future.
Best regards Sue

"Best stay at the Best Western"

5

danbryan2017, Dunedin, New Zealand
15/07/2017

Stayed here for 3 months for work. Great little spot, close to town, fast food and resteraunts within walking distance. Run by great people who will go out of their way to make the stay enjoyable. Also mint omlette for breakfast!

"Warm, comfortable haven in storm"

4

paulelenio, Wellington
15/07/2017

We stayed during a storm which brought heavy rain, snow and very chilly temperatures. We were quickly checked in, the heater in our room was already going and in fact was on for us when we returned each evening. Breakfast was exactly what I asked for and adequate.

"Caught in the snow storm"

5

Tania R, Lincoln, New Zealand
12/07/2017

Just hubby and I visiting family. Lovely room. Large comfortable bed. Always the room cleaned and heater on for our return. Perfect place for us and what we were needing.
Our room had a fridge, jug, toaster and microwave. Excellent water pressure in the shower. Double glazing so minimal outside noise and warmth kept in.

, Owner at Best Western Dunedin, responded to this review
Thanks so much Tania for the great review, we're pleased you found our accommodation to your liking. We look forward to seeing you again when you next return to Dunedin.
Kind regards, Sue Hanning.

"Excellent motel."

5

Needwarmthandcomfort, Timaru, New Zealand
02/07/2017

I love this motel. It is close to the shipping port where I work all hours of the day or night. The owners always make sure I am looked after, with my shift work coming and goings. They spoil me rotten and I am very apprecitive of the extra mile they go. Max is a wee sweetie pooch whom I always look forward to seeing. The motel is comfortable, warm, clean, excellent parking with a friendly crew. Id never stay anywhere else while in Dunedin. Thank you and see you again very soon.

, Owner at Best Western 555 On Bayview, responded to this review
Thanks for your lovely review, its great to have repeat guests stay with us each time they are in Dunedin.
We look forward to your next visit when you're here for work again.
And, you can be certain Max will give you a special welcome too, he has an excellent memory for all our guests who return, even if its been awhile, he'll always remember!
Best regards Sue

"Aoroua pole rollout Dunedin."

5

alancx7, Marton, New Zealand
31/05/2017

Stayed at the Best Western 555 Bay View rd Motel for three weeks. Great hosts.Sue and her husband Richard made my stay enjoyable. Jason and the girls were friendly and engaging and helpful. They offered to do my washing for free. They recommend restaurants one with 15% discount on meals. Can't say enough about the Best Western 555 Bay Veiw Motel Dunedin. Highly recommend.

, Owner at Best Western 555 On Bayview, responded to this review
Thank-you for your kind review.
We enjoyed having you stay, its great to have people stay a bit longer than the usual couple of days as we get to you better and can cater for your individual preferences more.
I have passed on your comments to all the staff working here and they were pleased to get such great feed-back.
We hope to see you again when you are next working in Dunedin.
Best regards, Sue

"clean and tidy"

4

iankN807ET, christchurch, New Zealand
11/05/2017

clean and tidy motel that is reasonable value. staff were helpful and friendly. Motel was close to my office for work so it worked out very well. Most likely I will stay there on my next trip. Bathroom and kitchen facilities were very clean and tidy.

"Great value"

5

18/04/2017

Had such a lovely stay recently; super friendly and informative staff who went out of their way to make our trip memorable.
Loved the room, food, location, and service.
Looking forward to returning! :)

"Convenient motel."

5

Eddiehump, Chorley, United Kingdom
12/04/2017

Very friendly and helpful staff. Free upgrade was a welcome feature. I was travelling with my daughter and we were given studio rooms. The lady in charge phoned a taxi for us so we could go into town for the evening. Breakfast delivered to our room at the time requested. A pleasant stay.

"Best Western"

4

James B, Auckland
11/04/2017

Stayed six nights in March.Unit was very quiet and extremely clean and modern.Bed was very comfortable and staff very helpful.On main bus route to town with a supermarket across the road.Can thoroughly recommend

555Bayview, Owner at Best Western 555 On Bayview, responded to this review
We are pleased you enjoyed your recent stay with us in Dunedin.
Our location is great as we do have a good bus service with a stop just outside our property, with the buses directly to the city centre.
Plus, we are located so close to the lovely Otago peninsula.
We look forward to seeing you again when you are next in Dunedin.
Regards Sue

"Nice motel, lovely staff, bad location. "

4

Keith H, Derby, England, United Kingdom
10/03/2017

Stayed for 2 nights. Very comfortable room and if weather is bad there's a great selection of DVDs to borrow in reception and a player in your room. Reception staff very friendly and helpful. Location is right in the middle of all the car dealerships, DIY places and other big retail outlets.

"Richard & Sue were so helpful"

5

LuluSomerset, Somerset
07/03/2017

My husband and I called at this motel early evening but unfortunately it was fully booked. We asked Rucahrd and Sue the owner/managers, whether there was another Best Western in the vicinity. Unfortunately there wasn't but they were so helpful and checked the Internet for available rooms elsewhere. RIchard set up an online booking for us at another hotel and printed off the booking confirmation for us. They were so friendly and helpful. Although we were not able to see a room, with them being fully booked, we were certainly given first class service from Richard and Sue and would most certainly call on them again if we are in the area. Thank you both - by the way, the hotel you booked for us lived up to our expectations!

"Leisurely two night stay"

5

25/02/2017

Excellent room. Very quiet no road noise. Safe car parking. Friendly service good value for money. Will stay again. Friendly hosts with great family atmosphere. It's really accessible to the city centre with great choice of restaurants.

"Friendly and caring owners, spotless rooms"

5

Lily33532, San Francisco, California
11/11/2016

Spacious, clean, modern rooms. The owners are very nice (great dog, too!) and it's a good atmosphere and location.
This is a perfectly nice place to stay if visiting the area. Great price, too. Thanks!

"Very happy with this place - happy to recommend it"

5

05/11/2016

The unit was well presented, clearly recently well renovated. The manager was extremely pleasant and helpful. The bed was very comfortable and the whole place very clean. Despite being on a main road, there was surprisingly little noise at night.
We would highly recommend this place and be happy to return.

"Comfortable, good location, recommend"

4

fsplk, Christchurch, New Zealand
16/10/2016

I stayed here for three nights on business.The rooms are a good size, comfortable and have all the necessary amenities. The wifi was good; no drop outs and no problems connecting.
I had breakfast each morning which was just fine for me.
Plenty of off street parking.
Highlight was the genuine friendliness from the owners and staff. I would happily stay here again.

"GREAT PLACE TO STAY"

4

splatman01, Auckland Region, New Zealand
25/09/2016

What a lovely little place to stay. Here for 2 weeks for business. Although the downside was no cooking facilities, there is plenty of places to choose from, and not expensive either. What was great after a long day of work and it being very cold - I came back to my unit and they had turned the night light on and the heater was on. Very welcoming and very friendly approachable staff. Countdown over the road for basic necessities, plenty of takeaways up the road, unit had a spa bath, microwave, and a very comfortable huge bed !!! Thanks guys for making my stay memorable and with your knowledge of the area, it made my stay away from home great. The cooked breakfasts were amazing !

"Perfect place to come back to at the end of the day"

5

Garrett H, Leland, United States
19/09/2016

I had an incredibly relaxing stay here. Its central location made it ideal for both popular destinations (tunnel beach, albatross colony, and penguins) and the excellent restaurants in town center. The manager was very kind and welcoming and made sure I was well taken care of. Thanks Sue!!

555Bayview, Manager at BEST WESTERN 555 On Bayview, responded to this review
Thank you Garrett for taking the time to write a review for us here at Best western 555 on Bayview.
You managed to see some of the amazing scenery and attractions that Dunedin has on offer in your short trip and hopefully one day you'll get back again to see more.
Take care and kind regards, Sue

"Faultless"

5

drenas, Ipswich, Australia
17/09/2016

The welcome was warm and friendly and the hosts Sue and Richard couldn't do enough for us. Richard even drove us to the theatre!! The room was pleasant, spacious and clean. A supermarket across the street and lots of interesting restaurants a short walk away(will try them out next trip). We had a great breakfast delivered to the room the next morning with a cheery greeting and 'take your time no need to rush away'. Real value for money. We will most certainly return.

555Bayview, Owner at BEST WESTERN 555 On Bayview, responded to this review
Thank you for your lovely review, we're thrilled you found everything to be 'faultless' with your stay with us in Dunedin at Best Western 555 on Bayview.
We look forward to seeing you again when there is another good theatrical production on at the Mayfair Theatre, or for that matter at the Regent or Fortune Theatres!
Best wishes Sue & Richard Hanning.

"Excellent stay"

5

Wendy K, Dunedin, New Zealand
30/08/2016

When I stayed at the Best Western Bayview recently the staff had the heater going and boiled the jug before I arrived. The motel was very clean, attractive and functional and the breakfast omelette was delicious. Staff were courteous and went out of their way to be of assistance to me.

"Gracious hosts and a fabulously comfortable bed!"

5

trixieplus, Sydney, Australia
26/07/2016

Richard and Sue were most gracious taking our last minute booking and kindly arranging an early check-in for us, even though we were in Dunedin only one night. We stayed in a two room unit (one kingsize and two twins) on the ground floor, which was quiet, cosy and very comfortable, perfect for our family of four. The beds are super comfortable with fabulous pillows! Thank you!

555Bayview, Owner at BEST WESTERN 555 On Bayview, responded to this review
Thanks Trixieplus for your kind review, we're pleased you enjoyed your short stay with us in Dunedin. Hopefully you will be able to return sometime soon and spend a little longer in our beautiful part of New Zealand.
Best wishes for your future travels, Sue

"Excellent place to stay"

5

21/07/2016

Richard & Sue Hanning are just the best hosts, nothing was too much trouble for them. The rooms were absolutely lovely, clean and warm. The breakfasts were lovely and great value too. We would highly recommend this motel to anyone travelling to Dunedin. The added touch of going into our room and closing curtains and turning on the heater for us each night was really appreciated, along with looking after our laundry and finding it all folded and waiting in our room on our return. You guys made a very emotional time much easier for us. Thank you Richard & Sue.

555Bayview, Manager at BEST WESTERN 555 On Bayview, responded to this review
Thank you for your lovely review, we are pleased we could help you enjoy your time in Dunedin just that little bit more.
We hope to see you in Dunedin again soon.
Kind regards, Sue

"Enjoyable stay"

5

Wendy K, Dunedin, New Zealand
21/07/2016

The room was nicely decorated, the bed was very comfortable and the staff were very friendly. The host went out of her way for me. The unit was very spacious with all the expected amenities and was very quiet, despite being near a main road. I enjoyed the stay.

"Awesome accommodation"

5

razorandinnes, Invercargill, New Zealand
17/07/2016

Took the Southland Indoor Bowls team to Dunedin for the weekend. The units we were given were warm, clean and very modern. Hosts were extremely helpful. Will definitely recommend and would use anytime I need to stay in Dunedin

555Bayview, Owner at BEST WESTERN 555 On Bayview, responded to this review
Thank you for your great review.
We enjoyed having your team stay and look forward to seeing you the next time you need accommodation in Dunedin.
Kind regards, Sue.

"Quiet, comfortable and relaxing place to stay."

5

20/06/2016

From the friendly hosts through to the beautiful neutral decor this is my favourite place to stay in Dunedin.
Richard, Sue and Jason are always welcoming and friendly and provide a top notch service.
The rooms are peacefully decorated in warm neutral colours and contain everything one needs. The bed is enormous and very comfortable.
The room is super clean and very quiet.
There are sport channels included with the TV package and they have DVDs to borrow in the reception area which are fairly current.
I have stayed here numerous times and I cannot fault it. I usually only stay one night at a time but would happily stay longer.

"Best/est Rest/est"

5

Philomena S, New Zealand
16/06/2016

Caring Awesome staff, CLEAN comfy rooms, GREAT service. I would stay there again and have told EVERYONE how great a place it is. Staff care about you and ensure looked after me. Thank you, Thank you, Thank you.

"Exceptional Service"

5

Adrian L, Gore, New Zealand
02/06/2016

Very warm and friendly service. Huge King size beds. I am very much hoping my next business trip to Dunedin will include another stay and Best Western. I think my only bone would be the entrance which by car is off a fairly narrow and busy street. Also I must say, three cheers to the Valet (Jason) who has to be the most helpful and friendly guy, and this made us feel most welcome and valued.

"Excellent Motel"

5

Anne M, Brisbane, Australia
26/05/2016

We have stayed at this motel on each of our visits to Dunedin and it has never disappointed. The owners are super friendly and helpful, the rooms spotlessly clean and the location is excellent. It is definitely our motel of choice in Dunedin. (Their lovely little friendly dog is an added bonus). Thanks for another happy stay with you.

"Highly Recommend ."

5

17/05/2016

I travel lot around the South Island , this would be my Favourite place to stay , Sue , Richard and Jason oh and Max the dog always make me feel welcome , very spotless and comfortable , I always enjoy my stay looking forward to my next visit .

"Highly recommend"

5

Marion C, christchurch, New Zealand
03/05/2016

Excellent accommodation, my room was spotlessly clean, very quiet and a great bed!
Sue and Richard and wonderful hosts and really know how to look after their guests.
I highly recommend 555 on Bayview.

"Another great stay"

5

EileenH2, Christchurch, New Zealand
25/04/2016

Sue and Richard are always very welcoming, as usual, the room was perfect for our 2-night stay, I always look forward to staying here as I know I'll get a great night sleep in a perfectly clean room and the showers are perfect.

555Bayview, Owner at BEST WESTERN 555 On Bayview, responded to this review
Thank-you for your kind review, we're pleased you enjoyed your stay with us and we look forward to seeing you when you are next in Dunedin.
Kind regards Sue & Richard Hanning

"Clean,Comfortable, Welcoming Staff"

4

SuLu21, Sydney, Australia
25/04/2016

We spent two nights at the Best Western on Bayview. The staff were very helpful and friendly. The room was basic, but spotless and comfortable. The perfect place for a short stay in Dunedin. Despite being on a major road the rooms were quiet. Close to the supermarket and other fast food chain stores. You do need transport if you want to explore the Dunedin CBD and wider Dunedin area. The rooms had facilities for making tea and coffee, a microwave and toaster. If you need a friendly place for a short stay this is ideal.

555Bayview, Owner at BEST WESTERN 555 On Bayview, responded to this review
Thank-you for your review, we're pleased you enjoyed your stay with us in Dunedin.
Our position is perfect for exploring the Otago Peninsula as well as being close to all the amenities such as Supermarkets and restaurants.
Kind regards, Sue

"Superb"

5

smahteepants, Queenstown, New Zealand
03/04/2016

Jason was welcoming and friendly. Comfortable, clean room. It was a bit chilly when I was there. Jason turned the heater on while I was out to ensure I return to a warm room. Free WIFI. Great cooked breakfast. Close to supermarkets, restaurants and cafes.

"Good"

4

DebsB, Portadown, United Kingdom
21/03/2016

We had a two night stay. We were very warmly welcomed and given advice as to what to do and places to eat nearby. Our room had basic cooking facilities and we found the big supermarket across the road to be a great asset.The room was very clean and comfortable, we did find it quite warm at night though and fan was not terribly effective in reducing this. When going into town, we used the local bus service as there is a stop right outside the motel. With hindsight, I would have booked a hotel closer to the city centre although this did the job well enough for a short stay.

555Bayview, Manager at BEST WESTERN 555 On Bayview, responded to this review
Thanks DebsB for your review. We are very lucky to have the Countdown supermarket directly across the road from us, they have very good prices and great specials on NZ wines and loads of yummy deli food too.
Wishing you a safe and happy holiday in New Zealand,
Best wishes Sue.

"Very Clean"

4

Tullagirl, Melbourne, Australia
14/03/2016

We stayed here two nights and the staff were very friendly. We had a two room unit with a queens size bed in on room and two beds in the other room. Both rooms had a T.V. set but they both had different channels available. There was a microwave and toaster available also a small fridge. I think that it was a bit on the expensive side seeing there was no cooking facilities only the microwave. Looking at other accommodation in Dunedin you can get a fully serviced apartment for around the same price. It was very clean and quiet seeing that it is on a major road There is a supermarket across the road and also a Couplands Bakery just down from the supermarket. There is a laundry on site but didn't use it. Max the motel dog is very friendly and welcomed each guest when they arrive.

555Bayview, Owner at BEST WESTERN 555 On Bayview, responded to this review
Thank-you for your review. Our accommodation does not have full cooking facilities, however we do have an electric kettle, toaster and microwave available in all rooms.
Also a BBQ on site for guest use if they would like to cook on a grill, plus we are always happy to cook your steak on our own BBQ for you - Richard originally trained as a chef and we owned a restaurant in Queenstown for 25 years. The supermarket across the road is open from 7.00 till 10.00, and they have hot rotisserie chickens available each day - just a couple of options for you.
We hope to see you again and Max will give you his special 'return' visit greeting, he has a great memory for all our previous guests and will be so pleased to see you again.
Kind regards Sue & Richard Hanning

"Another long stay"

5

crestridge, Boulder Colorado
05/03/2016

Sue and Richard were again very good hosts during our almost three week stay. We have stayed for an extended period two other times and each visit they went out of their way to make our stay comfortable. This time Sue had to make some changes since there was a scheduling problem that we probably created. Again showing concern for all of her customers. I would highly recommend the 555 Best Western in Dunedin.

555Bayview, Manager at BEST WESTERN 555 On Bayview, responded to this review
Thanks again for rating your experience with us in Dunedin, its great to have guests return each year to visit their families. You were so lucky with the beautiful spell of warm weather as well, which is a big plus when you're from the Northern Hemisphere.
We look forward to next years visit from you.
Best wishes Sue & Richard Hanning

"Fabulous Accommodation"

5

Diane S, Melbourne, Australia
17/02/2016

Incredibly friendly place to stay. The managers go the extra mile to ensure you are catered for. Rooms very clean, beds comfortable, plenty of space and able to self cater. Supermarket across the road, 5 mins to city centre. A must stay when holiday ing or visiting Dunedin. Rates reasonable, free Movies, outside area to sit, generous parking, quiet with double glazed windows Everything perfect.

"Perfect Hospitality"

5

Hebbsi, Melbourne, Australia
11/02/2016

During our stay of 5 plus nights, our hosts were extremely accommodating and assisted all members of our party. Rooms were well appointed and clean, couldn't fault them, hospitality staff polite and very helpful.
Each room was equipped with at least a microwave, crockery and cutlery, enabling some basic food preparation purchased from the large supermarket 100m across the road. Further up the road were a couple of specialty wine stores as well.
Internet was free!
Would stay there again.

"Always a pleasure staying here."

5

Travel5657, Nelson, New Zealand
11/02/2016

We had another lovely stay here and really appreciated the large comfortable bed and clean facilities. The owners are always welcoming and accommodating and nothing is too much trouble. The breakfasts are great with the bacon being especially memorable. The location is great with supermarkets and eateries close by. We have no hesitation in recommending this modern, comfortable motel.

"Great accomodation"

5

chivo37, Perth
25/01/2016

Lovely host very friendly and the rooms were great. Nice big rooms with lots of space and fast free Internet. Close to city and a few eatery places around hotel with Countdown grocery store right across the road. We enjoyed a cooked breakfast for the two mornings we were there which was great value for money. Definitely recommend this place as it was good value for money.

"Great Hosts & Dog friendly"

5

kongahu, Christchurch, New Zealand
14/01/2016

We had 2 nights here over New Year. The hosts are very welcoming and helpful. We were travelling with our dog and it wasn't a problem. Doug slept in the car but it was ok for him to have some time running free in the motel grounds. Thank you Richard, Sue & Jason you're great hosts.

555Bayview, Owner at BEST WESTERN 555 On Bayview, responded to this review
Thank you for taking time to review our property, it was a pleasure to have you stay and also your little dog Doug as well. We look forward to a return visit by yourselves and I know Max - our miniature poodle, will also be pleased to see his friend Doug again.
Best wishes for 2016, Sue Hanning

"Highly recommende"

5

Max892, Tauranga, New Zealand
14/01/2016

My mother and I stayed here for 4 nights and honestly we couldn't fault it. Incredibly comfortable beds, great showers (the 2 most important things!), the most friendly yet professional receptionist we have encountered for a long time, excellent room service breakfasts, well appointed and spotlessly clean rooms. I will definitely stay here on my next visit and will recommend to anyone I know that is visiting Dunedin. It is also very well situated with a supermarket and bakery and lots of eateries within a short stroll. Disabled friendly units available which was great for my elderly mother as there was a wet room with seat in the shower. Absolutely the best accommodation at a very reasonable price.

555Bayview, Owner at BEST WESTERN 555 On Bayview, responded to this review
Thank you so much for your lovely comments on our premises in Dunedin.
We do have very good water pressure for a great shower and I'm pleased you enjoyed our room service breakfasts.
Thank you also for your kind words on our staff member Jason, I have passed these comments on to him.
Kind regards and we look forward to your next visit. Sue Hanning

"Great Accomodation"

5

Vicki T, Perth, Australia
29/12/2015

We stayed a night here 29/12/15 while on holiday from Australia. Beautifully clean room with modern facilities, lovely big bathroom, comfortable beds, friendly staff. Would thoroughly recommend to other travelers.

"Overnight stay "

4

19/12/2015

We stayed here just for one night. The reception is really friendly and remembered my husband from awhile back ??. The room was a really nice size and quite spacious. Everything was really clean and spotless. And also great was the....free wifi!!!!

"Great service & great comfort"

5

ODjack, Christchurch, New Zealand
07/12/2015

My hosts couldn't have done more for me and made me feel right at home. I only stayed one night but will definitely be back. Absolutely perfect for business travel as well as general travel accommodation.

"Excellent stay and well situated for excursions to Otago Peninsula"

5

Philip S, Sydney, Australia
27/11/2015

The room was very neat and tidy. The hotel owners were extremely welcoming and helpful (for example helping me with a load of laundry at the end of my rail trail ride). They also provided me with maps and advice on things to do and see. The hotel was also a convenient access point for some cycling rides on the Otago Peninsula.

"Quality Service & Accommodatiom"

5

Jezza0022, Queenstown, New Zealand
22/11/2015

The motel is well appointed, clean and the the owners and staff are very friendly and helpful. They couldn't do enough for us, e.g. advising and assisting when our car broke down, and running us into town.

"We stayed overnight to attend a family occasion "

3

paulaj0an, Christchurch, New Zealand
20/11/2015

The unit was fresh and clean although there was a bad smell in the bathroom coming through a floor drain that obviously hadn't been cleaned for a while.
The bedroom was roomy and had a TV
Wifi was free.
Beds were comfy and spacious.
The motel was very handy for our needs.
Staff were helpful and friendly

"Perfect location"

5

07/11/2015

This is our second visit to 555 on Bayview and if we don't need to stay in the central City it is a perfect location close to St Kilda beach and surrounds. Although on a main thoroughfare it is so quiet with plenty of off-street parking. Jason on Reception made us so welcome and offered us a choice of units. These are always spotlessly clean and well presented and the beds and pillows are extremely comfortable. Electric blankets are provided and the room and bathroom heating is good. The Good Oil cafe has opened up in the garden centre across the road which is always great for coffee or breakfast. We thoroughly enjoyed our stay and will definitely return to 555.

"Rose"

5

RoseJefcoate, Alexandra, New Zealand
04/11/2015

Set near the beaches but easy access into the city. No hills to worry about. Lovely linen on very comfortable bed. Extremely clean and nicely appointed unit. Close to supermarket, Warehouse, petrol stations, restaurants and lovely garden centre,

"Friendly and Comfortable spot to stay"

4

Hutchla, Melbourne, Australia
04/10/2015

We stayed 2 nights travelling around NZ. Spacious rooms, super beds, free parking and wi-fi. Very friendly and helpful hosts Sue and Richard, noting was a problem. Also great breakfast. Handy location to access Beach and Peninsula and plenty of services close by. Would recommend this Best Western.

"so clean!"

5

bbrichau, Auckland Region, New Zealand
03/10/2015

a very friendly gentlemen welcomed us here to a spic and span room. the bed was nice and warm (some pillows a bit hard for my wife), electric bed warmers, excellent hidef tv, free wifi (which played up ever so often), really, really, really clean bathroom, clean kitchen, lots of DVDs to choose from, free car parking. Location is 8 minutes drive from town which is the price you pay for free car parking I guess.

"Another Great Stay!"

5

Kayls3, Hastings, New Zealand
13/09/2015

In Dunedin for family function with my partner and on return visit to 555 got a big friendly welcome from Jason. Lovely, clean room which, while we were out Jason had turned on electric blankets and heater which was really appreciated on a chilly Dunedin nite. Love staying here really convenient location for us.

"Highly recommend"

5

Gary C, Cambridge, New Zealand
10/09/2015

What a fabulous hotel! Sue and Richard are amazing, they could not do enough for us, everything about our stay was just perfect, we would highly recommend it to anyone. Best poached eggs ever, cooked to perfection! We will definately return :)

"Friendly Staff, Clean and Comfortable Rooms"

5

MGS_Sport, Christchurch, New Zealand
07/09/2015

We stayed here with a High School Basketball team and absolutely loved it. Its location was perfect for us, as were the comfortable and clean rooms and friendly staff. Do not fear - teams staying here is a very rare event, we were the exception, not the rule.
Even though the hotel was at full capacity the atmosphere was relaxed and quiet, and would be very well suited to business guests and travelling professionals.
The owners and staff were super friendly and accommodating, even coming to watch our boys play a couple of games! I highly recommend this hotel.