Roku Technical Support | Call Now +1-888-335-1333https://www.rokucomsupport.xyz
Thu, 13 Dec 2018 16:20:03 +0000en-UShourly1https://wordpress.org/?v=5.0.3https://www.rokucomsupport.xyz/wp-content/uploads/2018/12/cropped-roku-3-digital-hd-media-streamer-5--32x32.jpgRoku Technical Support | Call Now +1-888-335-1333https://www.rokucomsupport.xyz
3232How to fix “Can’t Connect to Netflix NW-2-5”https://www.rokucomsupport.xyz/how-to-fix-cant-connect-to-netflix-nw-2-5/
Mon, 10 Dec 2018 22:54:58 +0000http://www.rokucomsupport.xyz/?p=58There’s nothing like binge watching your favourite show on Netflix over the weekend. You set the couch, get the popcorn and turn on Netflix and out of nowhere it says, “Netflix has encountered an error, Code: NW-2-5. But how do we fix it.

If you experience the error code NW-2-5, it typically points to a network connectivity issue that is preventing your device from reaching the Netflix service. To troubleshoot this you can take the following steps:

Restart your router

Restart your roku

Check if your internet is working on other devices

If nothing works, Call Roku Technical Support at 1-888-335-1333

]]>What To Do If Your Roku Remote Is Not Working?https://www.rokucomsupport.xyz/what-to-do-if-your-roku-remote-is-not-working/
Mon, 10 Dec 2018 22:52:26 +0000http://www.rokucomsupport.xyz/?p=52Roku remote issues may vary depending on which roku you have and the type of remote you are using with your roku. The two common type of remotes that can be used with the roku are the standard infrared remote and the enhanced point anywhere remote.

Different type of remotes are suitable for different models of roku. While roku boxes can mostly work with both the remotes, the streaming stick can only work with the enhanced remote. A good option is to call roku supportand confirm the correct model of the remote that you need before buying one.

There are many different problems that can occur due to which the remote is not working, but most of them can be easily rectified by following this procedure. Before doing any troubleshooting, its always a good idea to make sure you have a fresh set of batteries in the remote.

Standard IR Remote

Standard IR remotes must be pointed directly at the front of your Roku streaming player or Roku TV. The most common reason for missed key presses is when the Roku device is located in a position where the signal from the remote is blocked (or partially blocked) from getting to the Roku device. The second most common problem is low or dead batteries.

Restart your roku device: There is a chance that the remote is working but the roku is stuck. So, first restart your roku device.

Try reseating your batteries into the remote.

Try to Pair your remote again

Enhanced “point-anywhere” remote

Restart your roku device: There is a chance that the remote is working but the roku is stuck. So, first restart your roku device.

Try reseating your batteries into the remote.

Try to Pair your remote again

Make your there is no Wireless disturbance. It is always a good idea to call Roku Technical Supportfor this as it is a very advanced procedure.

If you still have trouble using the remote call roku customer service at 1-888-335-1333to get help.Click here if you are unable to pair your Roku remote.

]]>Roku Error 014https://www.rokucomsupport.xyz/roku-error-014/
Mon, 10 Dec 2018 22:30:06 +0000http://www.rokucomsupport.xyz/?p=48It is safe to say that most Roku customers here have encountered the dreaded error 014 when trying to connect their roku o the wifi. Ever wonder what it really is? Why the error is coming up? What is it that you are doing wrong?

We’ll give you a complete overview of Roku Error 014 and tell you how to resolve it. No matter what Roku model you have, while setting up your roku, you are very likely to come across this error. But what is Error 014?

Roku Error 014 while perfoming the Roku Setup, in general entails that the device is not able to get an ip address from your Router. Thus, the device is not able to communicate with the router. Now there are a number of reasons why the roku might not get a valid ip address. This is properly represented by the device using an error code, in theis case Error 014. The proper format for this error is 014.xx where xx is another numeric pair that represents why the roku is not getting a local ip address.

Why does the Error Code 014 come up on Roku?

Lets take a step by step approach to this and see how to resolve error 014. First of all this error comes up immediately after you enter your wifi password into the roku. So, here are the possible reasons we have come across that might bring up this error code.

You entered the wrong WiFi password

Your router is too far away

You have enabled a whitelist on your router

There is a problem with the network settings on your router

An antivirus or firewall is blocking the roku’s access to the internet

In our experience as support providers for Roku Com Link we have come across this issue on a daily basis and can give you some easy steps on how to resolve this issue.

How to resolve Roku Error 014?

To resolve the error 014, perform the following steps.

Verify you have entered the correct password.

Make sure the router is not too far off. A regular wifi router has a range of about 25 feet in closed areas. However the range is more in open areas.

Unplug your router from electricity and give it some rest. After 30 seconds Plug in the router once again.

Restart the Roku and try again.

For a Roku with ethernet cord, this code simply entails that the wire is not working as expected, Get a replacement ethernet cord.

If after performing these steps, you still see error 014 then, there is a problem with either you network setting or another device on your network is blocking Roku’s access to the router. In such a case, the best course of action is to Call Roku Support at 1-888-335-1333. So, get handy with your laptop and call Roku Com Support and a technician will get your Roku connected successfully.

Yes thats right. As technology advances and competition increases Roku is upgrading the hardware and the software that goes into its devices. What that means is that with every new model they are beefing up the hardware and the software. The processors are getting powerful, the the softwares are getting better, more and more applications and features are finding their way to the device.

Thats all good news. Right? Well only if you have one of the newer ones. For the ones who own anything older than a Roku 3 2016, chances are your device is already a dinosaur. With the updates we’ve been getting so far, the UI has gotten cleaner but at the same time the software has gone heavy on the processor, making the system slow. In fact, applications have gone so heavy that many have already declared the older systems unsupported. Directv Now has already declared many systems incompatible. Here is the list of the ones still supported. And so has Youtube. People say even Netflix won’t work on the older ones. Though we don’t have an official statement.

Called Roku Support to confirm, they say its a good decision to stick with the ones that are on sale now, which implies that sooner or later the Roku 3 and Roku 4 will also go the way of dinosaurs. So if someone is to buy a Roku now, I recommend that they buy the cheapest new roku they can find. Given the fact that Rokus go obsolete after about 2 years.