CAPABILITY

Intelligent
Utility
operations
Easy, Right?

The competition's 'new' could be your 'now'. Utility companies are moving toward new operating models: Customers, regulators, competitive markets, new skills and disruptive technologies have changed the market landscape. An effective business process services strategy can help utilities reinvent themselves.

What we do

Accenture Intelligent Utility Operations has the expertise to help boost customer satisfaction, double growth rates and reduce costs by as much as 50 percent.

Energy productsand services

Provides all operations required to define, pilot, launch and industrialize new products and services:

New service start-up

Digital marketing and promotion management

Contracts management

Vendor management

Order management

Customer insights

Energy management services

Energy Efficiency (EE) and Demand Side Management (DSM) services

Digital assetand field worker operations

Provides end-to-end operations to manage assets and field force activities:

Strategy and capacity planning

Procurement and supply chain management

Field work command center

Field force scheduling, dispatch and support

Asset digitization and monitoring

Digital customer interactionand meter to cash

Provides fully integrated retail and customeroperations across the customer lifecycle:

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