3 1. Introduction To all residents of the European Union Important environmental information about this product CCTVPROM17 QUICK INSTALLATION GUIDE This symbol on the device or the package indicates that disposal of the device after its lifecycle could harm the environment. Do not dispose of the unit (or batteries) as unsorted municipal waste; it should be taken to a specialized company for recycling. This device should be returned to your distributor or to a local recycling service. Respect the local environmental rules. If in doubt, contact your local waste disposal authorities. Thank you for choosing Velleman! Please read the manual thoroughly before bringing this device into service. If the device was damaged in transit, don't install or use it and contact your dealer. Notes This document is a Quick installation guide. For more detailed information, refer to the full user manual on the included CD-ROM. Product images are for illustrative purposes only. Due to constant product improvements the actual product may differ from the images. Package content 1 x DVR with built-in SATA connection: DVR8H2 4 x varifocal IR colour cameras: CAMCOLBUL30 4 x 20 m camera cables 1 x 19 V power supply 2. Safety Instructions Keep the device away from children and unauthorised users. 1 x high-efficiency DC-DC converter for DVR and cameras hard disk (built in): HD500GB/S remote control: DVRRC4. Risk of electroshock when opening the cover. Touching live wires can cause life-threatening electroshocks. Have the device repaired by qualified personnel. Always disconnect mains power when device not in use or when servicing or maintenance activities are performed. Handle the power cord by the plug only. 3. General Guidelines Refer to the Velleman Service and Quality Warranty on the last pages of this manual. Indoor use only. Keep this device away from rain, moisture, splashing and dripping liquids. Never put objects filled with liquids on top of or close to the device. Keep this device away from dust and extreme temperatures. Make sure the ventilation openings are clear at all times. For sufficient air circulation, leave at least 1" (± 2.5 cm) in front of the openings. Protect this device from shocks and abuse. Avoid brute force when operating the device. Familiarise yourself with the functions of the device before actually using it. All modifications of the device are forbidden for safety reasons. Damage caused by user modifications to the device is not covered by the warranty. Only use the device for its intended purpose. Using the device in an unauthorised way will void the warranty. Damage caused by disregard of certain guidelines in this manual is not covered by the warranty and the dealer will not accept responsibility for any ensuing defects or problems. Keep this manual for future reference. DO NOT use this product to violate privacy laws or perform other illegal activities. 4. Overview Refer to the illustrations on page 2 of this manual. Front panel LED indicators NAVIGATE MENU ENTER LIST PLAY HDD is reading or recording. DVR is powered on. Press one of the four positions on the navigate button to move the cursor up ( ), down ( ), left ( ) or right ( ). In playback mode, press the buttons to play/pause ( ), stop ( ), fast rewind ( ) or fast forward ( ). In setting mode, press the up ( ) or down ( ) button to change the setting in the menu. Press MENU to enter the main menu. Press ENTER to confirm the setting. Press to quickly search the recorded files by event lists: RECORD / MOTION / ALARM / TIME, or select FULL to show all the event logs. To quickly search the time you want, select QUICK SEARCH. For more details, refer to the full user manual. Press to play the recorded video. V /05/ Velleman nv

4 Front panel SLOW ZOOM SEQ In playback mode, press to play the recorded file slowly. In live or playback mode, press to enlarge the image of the selected channel. Press to show all screens sequentially in full screen mode. Press again to quit. Press to show the multiple channel display mode. 1 8 Press a button to select the corresponding channel. AUDIO = SLOW + ZOOM Press SLOW and ZOOM simultaneously to select live or playback audio. P.T.Z. = SEQ. + Press SEQ. and simultaneously to enter or exit PTZ control mode. USB port (2x) Connect a USB flash drive for video backup to the left USB port ( ); connect a USB mouse to the right port ( ). Note: Do not connect two USB mice or two USB flash drives simultaneously. Note: For a list of compatible USB flash drives, please refer to the appendices in the full user manual. Rear panel VIDEO IN MONITOR CALL AUDIO IN AUDIO OUT LAN port HDMI VGA External I/O DC 19V 8 video input channels to connect 8 external video sources e.g. cameras 1 video output channel to connect the DVR to the main monitor (composite) Note: You can use the MONITOR, HDMI, and VGA output ports simultaneously. connector for monitor specific for sequence display 4 audio input channels to connect four external audio sources, e.g. from cameras with audio 1 audio output to connect to an audio device, e.g. a speaker (mono) Connect the DVR to a local network by plugging a network cable into this port. Connect to the HDMI port of a monitor that supports HDMI video output. Note: You can use the MONITOR, HDMI, and VGA output ports simultaneously. Connect to the VGA port of a monitor that supports HDMI video output. Note: You can use the MONITOR, HDMI, and VGA output ports simultaneously. Connect external devices such as a siren, or an alarm sensor for event notifications to your smart phone (push video). The push video alarm input corresponds with video input 1. power supply input power switch 5. Hardware Setup Connecting a Video Monitor Obtain a suitable monitor (not included) and connect it to the MONITOR, HDMI, or VGA video output port on the back of the DVR. Note: You can use the MONITOR, HDMI, and VGA output ports simultaneously. Connecting the Power Supply 1. Plug the DC output connector of the included power adaptor into the 19 VDC power input at the back of the DVR. Caution: Only use the included adaptor. 2. Plug the included power cable into the adaptor input connector and plug the other end into the mains. Do not switch the DVR on yet. Connecting a Camera 1. Obtain up to 8 suitable cameras (not included). Each camera needs its own power supply. 2. Connect the video output of the camera to either video input at the back of the DVR. The number next to the input connectors represents the channel number. Connector type is BNC. Connecting Audio 1. The DVR supports four audio inputs. Connect the audio output of an audio source to an audio input of the DVR. Make sure to connect the audio channel to the corresponding video channel. Connector type is BNC. 2. There is also an audio output connector. Connect an audio device, e.g. a speaker, to this connector when desired. Connector type is BNC. Connecting Local Area Network (LAN) Connect the DVR to a local network by plugging a network cable into the LAN port at the back of the DVR. Connector type is 8P8C (RJ45). Setup is done through the OSD. Connecting a USB Mouse Connect a USB mouse to the right USB input port ( ) of the front panel. V /05/ Velleman nv

5 6. Preliminary Settings Make sure the connected cameras are on and set the power switch at the rear of the device to the on position. The device takes about 15 to 30 seconds to start up. Menu Overview 1. Press the MENU button and enter the password to open the menu. Note: The default admin password is 0000 (4 times zero). 2. Right-click anywhere on the screen to open the main menu. Right-click again to close. QUICK START DATE SETUP SYSTEM EVENT INFORMATION ADVANCED CONFIG SCHEDULE SETTING GENERAL TIME SETUP DATE INFO DAYLIGHT TOOLS SYSTEM INFO QUICK SEARCH EVENT SEARCH HDD INFO EVENT LOG CAMERA DETECTION ALERT NETWORK SNTP DISPLAY RECORD REMOTE RECORD DETECTION For more information, refer to the full user manual. Date and Time Setting Before operating your DVR, please set the date and time on your DVR first. Note: DO NOT change the date or time of your DVR after the recording function is activated. Otherwise, the recorded data will be disordered and you will not be able to find the recorded file from backup by time search. If users change the date or time accidentally when the recording function is activated, it is recommended to clear all HDD data, and start recording again. Note: When using the DVR for the first time, leave it powered on for at least 48 hours continuously after the date and time is set correctly. It prevents DVR time from resetting if the DVR power is disconnected. If the DVR time resets after power disconnection (for example caused by a power outage), the internal battery may run down. In that case, you have to replace the internal battery. Please refer to the appendices in the full user manual for more information. 1. Press the MENU button and enter the admin password to open the menu. 2. Select the QUICK START menu item. 3. Use the NAVIGATION button to move to the TIME SETUP menu item. Select it to set date and time. Password Setting 1. Press the MENU button and enter the password to open the menu. 2. Select the SYSTEM menu item. 3. Go to TOOLS. Select ADMIN PASSWORD (or OPERATOR PASSWORD) and press the ENTER button to set the password. Note: An operator cannot access the main menu, only the quick menu bar (see below). 4. Press the cursor up ( ) or down ( ) button to select the value of the first number and press ENTER to save and go to the next character, or use the mouse to select the desired value. Repeat this for all four password numbers. Note: The default admin password is 0000 (4 times zero). Record Settings 1. Press the MENU button and enter the password to open the menu. 2. Select the QUICK START menu item. 3. Select the GENERAL menu item using the NAVIGATION button. 4. Set the image size, image quality, and images per second for recording. Refer to the full user manual on the included CD-ROM for more details. Audio Playback Press the SLOW and ZOOM button simultaneously to select the desired audio channel or use the quick menu bar (see further in this manual). The current audio channel is indicated in the status bar. Switching Users 1. The DVR can be accessed as administrator ( ) or operator ( ), icons are indicated in the status bar. 2. To switch between users, click on the user icon ( or ) to lock the current session ( ). 3. Press on the key lock icon ( ) then enter the password of the desired profile. V /05/ Velleman nv

6 7. Operation Display The following image shows the screen layout. A B C D system date and time general system status available HDD capacity channel status live audio from audio channel 1 4 (indicated in white) audio channel unselected digital zoom on (yellow) / off playback audio from audio channel 1 4 (indicated in yellow) timer recording on USB mouse connected LAN connected / internet connected / no network connection USB flash drive connected key lock on sequence mode recording mode administrator logged on overwrite on (default) PTZ mode motion mode alarm mode operator logged on Note that actual screen icons might differ slightly from the ones shown above. Quick Menu Bar Note: Only available when USB mouse is connected. Move the mouse pointer to the left of the screen to extend the quick menu bar and show the functions: Open channel switch panel. Show playback control panel. Zoom-in mode (select desired channel first before entering zoom mode). Select audio channel (live mode only live channels can be selected). Enter PTZ mode and show PTZ control panel. Recording 1. Check whether the camera(s) is (are) properly connected and a HDD is present inside the device. 2. If the auto-recording and pre-alarm functions are enabled, the device will start recording images. o By default, the recording icon ( ) is displayed. o If the motion or alarm detection is activated and a motion or alarm is detected, the motion ( ) resp. alarm ( ) icon is displayed. o If timer recording is enabled, the timer recording icon ( o By default, the device is in HDD overwrite mode and the icon ( ) is displayed. ) is displayed. Playback Make sure the control panel is not locked and press the PLAY button on the control panel or use the quick menu bar to open the playback control panel: A B C progress bar control bar event search D information bar Note: There must be at least 8192 images of recorded data for playback to work properly. If not, the device will stop playback. For example, if the IPS is 30, the recording time should be at least 273 seconds (8192 images / 30 IPS) for the playback to work properly. E Increase or decrease the playback speed using the fast forward ( ) and fast rewind ( ) buttons. Click once to get 4x speed forward/backward, click twice to get 8x speed, etc. Maximum speed is 32x. Press the pause button ( ) to pause playback. V /05/ Velleman nv close

7 Press the stop button ( ) to return to live monitoring. Press the SLOW button once to get 1/4x speed playback, and click twice to get 1/8x speed playback. Search There are four ways to search recorded files: by record list, motion list, alarm list, or by timer list. 1. To search an event, press the LIST button on the front panel (make sure the control panel is not locked). An overview of the recorded file types (ALARM, MANUAL, MOTION, SYSTEM, and FULL LIST) is shown. 2. Select the desired list and recording from the list. 3. Press ENTER to start playback. Note: The recorded files can also be searched via the included Video Viewer software. 8. Push Video Configuration 8.1 Pin Connection This DVR can send notifications and video to your mobile devices, such as iphone, ipad, and Android mobile devices, when an alarm event occurs (push video). For alarm triggering, you can use the camera on input channel 1 together with an external alarm sensor (such as a magnetic contact) via the external I/O block on the DVR rear panel. Refer to the table below for an overview of the pin connections of the external I/O block. Pin Function Description 1 GND Ground 2 RS-485-A 3 RS-485-B For PTZ camera control 4 5 External alarm, COM External alarm, NO 6 Alarm input Connect an external device such as a buzzer or siren between the COM and NO pins. These pins function as a switch (normal open). In normal operation, there is no connection between COM and NO (switch is open). When an alarm is triggered, COM connects with NO (switch is closed). Attention: Max. voltage and current are 24 VDC, 1 A. Alarm-in for push video. Connect an alarm sensor between pin 1 (GND) and pin 6. When the sensor triggers an alarm, the DVR starts recording from the camera connected to channel Configuration Before configuring push video, make sure that: The DVR system is set up as described in Hardware Setup and Preliminary Settings. The DVR is connected to internet. You have installed the EagleEyes app on your iphone, ipad, or Android mobile devices. For details, please refer to Mobile Surveillance via EagleEyes. To configure push video: 1. Right-click to show the main menu and select ADVANCED CONFIG > NOTIFY. 2. Set GUARD to ON. 3. Configure your alarm sensor type (normal open or normal closed). Careful! You have to select the opposite type for push video to work correctly. If your alarm sensor is N.C. (normal closed, alarm goes off when the contact opens), then select ALARM N.O. If your alarm sensor is N.O. (normal open, alarm goes off when the contact closes), then select ALARM N.C. ADVANCED CONFIG CAMERA PUSH VIDEO PUSH MESSAGE MESSAGE MAIL VIDEO MAIL DETECTION GUARD ON ALERT CH01 ALARM OFF / INTERNAL ALARM CH1 NETWORK DISPLAY RECORD DEVICES DCCS IVS NOTIFY EXIT 4. Open EagleEyes and add this DVR to the EagleEyes address book. Note: For more information on EagleEyes operation, please visit V /05/ Velleman nv

8 5. Enable push video. 6. Trigger the input alarm. 7. Receive an event notification and see video. 9. Mobile Surveillance via EagleEyes EagleEyes is a powerful mobile surveillance program developed by AV TECH Corporation. Note: For more operations details about EagleEyes, visit For any comment or question about this program, contact Velleman. Visit for contact details. 9.1 Prerequisite Before installing EagleEyes on your mobile phone for remote surveillance, make sure you have checked the following: Your mobile platform is iphone, ipad, BlackBerry, or Android. You have subscribed to mobile internet services on your phone; the service is available for use on your phone. Note: You may be charged for internet access via wireless or 3G networks. For the internet access rates, contact your local network operator or service provider. You have noted down the IP address, port number, user name, and password used to access your network camera via internet. 9.2 Downloading EagleEyes 1. Connect to from your mobile device. Note: Do not download EagleEyes from your computer. 2. Select Products > Software > Mobile app to access the EagleEyes introduction page. 3. Select your platform (ios, BlackBerry, or Android) and download the program you need. Note: This DVR is compatible only with iphone, ipad, BlackBerry, and Android mobile devices. 4. Follow the on-screen instructions for downloading. When the download is completed, EagleEyes is installed automatically on your mobile device. Note: For more information about the configuration of this program, read the related instructions on the download page. 10. Push Video Configuration on Your Mobile Device 10.1 Prerequisite Before setting up push video, make sure you have checked the following: You have an iphone, ipad, or Android mobile device with EagleEyes installed. For more details, see Mobile Surveillance via EagleEyes. An external alarm device is connected to the push video alarm-in on the rear panel. To record alarm occurrences, make sure you also have a camera connected to CH1. Refer to Push Video Configuration for details on video channels and alarm pins. The event record function of your DVR is enabled. The motion detection function of your DVR is enabled. Your DVR is connected to internet. For details, refer to V /05/ Velleman nv

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