Products Warranty
All new products warranty is subject to the warranty policy of the individual vendor.
Please refer to individual product for warranty period.

Dead on Arrival (DOA)
Meaning : Item shows symptoms of a hardware failure, preventing basic operation upon its first use out of the box, and then it may be deemed DOA.

Reporting DOA and Resolution.
If you believe product to be DOA, you may initiate your return via email or phone within 7 days of your receipt and must be returned to RumahGajetz within 7 days of your receipt of the products.
Whatsapp: 019-9767 957

Returns and Exchange Policy

Should you change your mind on your item purchased, we are glad to provide an exchange. RumahGajetz do not practice refund policy.

Should customer choose a higher value product for the exchange, customer is required to pay the differences. No refund will be given should the value is lower.

Before returning your product, please call or Whatsapp our customer service.
Exchange product must be returned to RumahGajetz within 7days from the invoice date.

Please ensure you return the goods to us in their original UNOPENED packaging for all exchanges.Please note that original manufacturers’packaging is part of the goods, so please retain it incase you wish to return them for DOA or exchange.
The goods are second hand without the packaging and we may not therefore be able to process your return.

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Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.