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The proliferation of cloud-based PBX solutions has led to a surplus of information about these virtual telephony systems click here now. Small business owners should consider the pros and cons of both hosted PBX and on-premise PBX systems when evaluating a new system for their offices. Small business owners deciding between Cloud-based and on-premise PBX systems to consider the following:

The Real Total Cost of Ownership

On-premise systems typically require a large upfront investment

Hosted systems are paid through monthly payments

The Value of Specific vs. Bundled Functionality

Capabilities of hosted and on-premise PBX systems are pretty equal

Hosted PBX bundle features and charge a set per-user price

On-premise PBX provides greater flexibility on the features and functionality they want to pay for

Ease of Customization

Attainable with on-premise systems, as an on-staff IT professional oversees the systems’s deployment and management

With hosted systems, customization is often handled by the provider

If your system requires advanced customization, on-premise PBX may be more reasonable for your business

User Experience

On-premise PBX systems will prioritize data traffic

With hosted PBX solutions, voice and data packets will often fight for preference