SHIPMENTS OF PRODUCTS FROM EXTRA EU COUNTRIES

The following documents must accompany all shipment of products of non animal origin:

Proforma invoice; problems with rejection at customs have been occurring when proforma invoices have a value < Euro 24.00 while for a value > Euro 24.00 clearance procedures are easier. Each sample must be accompanied by:

A detailed description

Information on the use which the sample is intended for (in particular if intended for animal consumption, if it is babyfood..);

Possibly, information on the customs code TARIFF (at least the first 6 numbers). The client can access the following link to check the customs codes of samples: http://madb.europa.eu/madb/euTariffs.htm

Waybill with the indication of the kind of products to be sent and that they are samples for laboratory analysis only. This information should be reported on the proforma invoice as well.

In case of feed intended for animal consumption please let us know as soon as samples have been shipped and anyway before we receive them as it is necessary to inform Health Authorities in advance.

The following documents must accompany all shipments of products of animal origin and products containing ingredients of animal origin:

Proforma invoice; we have noticed that problems with block at customs have been occurring when proforma invoices have a value < Euro 24.00 while for a value > Euro 24.00 clearance procedures are easier. Each sample must be accompanied by:

A detailed description (in particular if it contains ingredients of animal origin)

Information on the use which the sample is intended for in particular if intended for animal consumption, if it is babyfood...)

Possibly, information on the customs code TARIFF (at least the first 6 numbers). The client can access the following link to check the customs codes of samples: http://madb.europa.eu/madb/euTariffs.htm

Waybill with the indication of the kind of products to be sent and that they are samples for laboratory analysis only. This information should be reported on the proforma invoice as well

Official Health certificate issued by the competent Authority of the Country of the sender (original); this is not necessary in case of samples sent from U.S.A provided that these samples and all the ingredients they are made of were produced and processed in the U.S.A (except eggs and poultry meat). In case of samples of eggs and poultry meat (and all by-products and products containing eggs and poultry meat as ingredients) sent from U.S.A. please contact with customercare@neotron.it before sending them.

Sanitary authorization for importing food samples of animal origin in Italy (please, contact with customercare@neotron.it for this information);

When sending the samples you must report the following Neotron registration number ABP2749 on your waybill.

Please, note that possible costs due to customs procedure will be charged to the client. In particular:

Expenses which can be caused by improper values declared on the proforma invoice;

Expenses caused by delay in export/import due both to customs problems and lack of documents.

The above-mentioned list is for example and does not include all possible expenses which could occur.

For milk and dairy products derived from raw milk of cows, ewes, goats or buffaloes it is also necessary:

Official health certificate issued by the competent Authority of the Country of the sender describing the heat treatment the products have undergone. This treatment should be done according to one of the methods reported in the Regulation 605/2010, article 4, paragraph 1, letters a), b), c) or e):

A) sterilisation process, to achieve an F 0 value equal to or greater than threeB) an ultra high temperature (UHT) treatment at not less than 135 °C in combination with a suitable holding timeC)

a high temperature short time pasteurisation treatment (HTST) at 72 °C for 15 seconds applied twice to milk with a pH equal to or greater than 7.0 achieving, where applicable, a negative reaction to a alkaline phosphatase test, applied immediately after the heat treatment; or

a treatment with an equivalent pasteurisation effect to point (i) achieving, where applicable, a negative reaction to an alkaline phosphatase test, applied immediately after the heat treatment;

D) a HTST treatment of milk with a pH below 7.0; or E) a HTST treatment combined with another physical treatment by either:

lowering the pH below 6 for one hour, or

additional heating equal to or greater than 72 °C, combined with desiccation.

The certificate must make reference to the above-mentioned Regulation.

For meat and products derived by meat it is also necessary:

Official health certificate issued by the competent Authority of the Country of the sender which certifies that these products have undergone a thermal treatment according to the Ministerial Authorisation issued at the beginning of 2012 and in particular according to

A) Heat treatment in a hermetically sealed container with an F0 value of 3,00 or more (F0 is the calculated killing effect on bacterial spores. An F0 value of 3,00 means that the coldest point in the product has been heated sufficiently to achieve the same killing effect as 121 °C (250 °F) in 3 minutes with instantaneous heating and chilling)B) Heat treatment at a minimum temperature of 80 °C, which must be reached throughout the meat

In case of poultry meat (and by products and products containing poultry meat as ingredient) coming from U.S.A. please, contact with customercare@neotron.it before sending any sample.

For egg products it is also necessary:

Official health certificate issued by the competent Authority of the Country of the sender which certifies that these products have undergone a thermal treatment according to:

Regulation (CE) no. 798/2008, Annex I, Part II, Section II.1.2 of the template of veterinary certificate for egg products (EP), in the case of samples of egg products.

In case of eggs (and by products and products containing eggs as ingredient) coming from U.S.A. please, contact with customercare@neotron.it before sending any sample.

For honey, behive products and products containing honey:

We kindly ask the client to please let us know about shipments of honey, behive products and products containing honey in order to provide all documents necessary for customs. In particular, we need to know how many samples the client wishes to send and the quantity of each sample.

For fish and products containing fish:

We kindly ask the client to please let us know about shipments of fish and products containing fish as soon as samples have been shipped and anyway before we receive them as it is necessary to inform Health Authorities in advance.