After installation of i1Publish on a Windows XP computer, some customers have experienced an error message similar to 'xritedev application encountered a problem and needs to close'.

The "xritedev application" is a service (on Windows and Mac) that works in the background of the system. It is the "X-Rite Device Services" (XRD) that is responsible for enabling the communication between attached instruments like i1, iO, iSis, etc... and software like i1Profiler or ColorPort. The XRD Service will automatically be started on every system reboot, goes then into a sleep mode, and will be awakened when doing measurements within the softwaree program.

The error message indicates that the XRD Service could not be started at system startup. This can be related to a conflict with other startup items that are connected to legacy X-Rite software like i1Match, ProfileMaker, MonacoProfiler if installed on the same computer.