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Your Rescue Plan documents will be delivered to you via email only to the address associated with your Amazon.com account and can be found in your account message center within the Buyer/Seller Messages.

If your drive stops working, the Rescue data recovery plan will recover the data from the failed drive and return it to you on a new piece of external storage

Covers new single-disk external hard drives of any brand when purchased within 30 days (receipt must be retained for purchases not on the same transaction).

2 Year Data Recovery Plan

Your Rescue Plan documents will be delivered to you via email only to the address associated with your Amazon.com account and can be found in your account message center within the Buyer/Seller Messages.

If your drive stops working, the Rescue data recovery plan will recover the data from the failed drive and return it to you on a new piece of external storage

Covers new single-disk external hard drives of any brand when purchased within 30 days (receipt must be retained for purchases not on the same transaction).

3 Year Data Recovery Plan

Your Rescue Plan documents will be delivered to you via email only to the address associated with your Amazon.com account and can be found in your account message center within the Buyer/Seller Messages.

If your drive stops working, the Rescue data recovery plan will recover the data from the failed drive and return it to you on a new piece of external storage

Covers new single-disk external hard drives of any brand when purchased within 30 days (receipt must be retained for purchases not on the same transaction). Not eligible on enterprise class or multi-drive devices

Fulfillment by Amazon (FBA) is a service we offer sellers that lets them store their products in Amazon's fulfillment centers, and we directly pack, ship, and provide customer service for these products. Something we hope you'll especially enjoy: FBA items qualify for FREE Shipping and Amazon Prime.

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2 Year Data Recovery Plan

Your Rescue Plan documents will be delivered to you via email only to the address associated with your Amazon.com account and can be found in your account message center within the Buyer/Seller Messages.

If your drive stops working, the Rescue data recovery plan will recover the data from the failed drive and return it to you on a new piece of external storage

Covers new single-disk external hard drives of any brand when purchased within 30 days (receipt must be retained for purchases not on the same transaction).

Fulfillment by Amazon (FBA) is a service we offer sellers that lets them store their products in Amazon's fulfillment centers, and we directly pack, ship, and provide customer service for these products. Something we hope you'll especially enjoy: FBA items qualify for FREE Shipping and Amazon Prime.

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What you need to know – This product has a serial number that uniquely identifies the item. When your order ships, Amazon will scan the serial number and add it to the history of the order. Should the item go missing before it arrives, Amazon may register the serial number with loss and theft databases to prevent fraudulent use or resale of the item. There is no action required from you and the serial number will only be used to prevent fraudulent activity associated with the missing item.

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Style: PC | Capacity: 5 TB

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Buy a Used "Seagate Backup Plus 5TB Desktop External Hard Driv..." and save 30% off the $179.99 list price. Buy with confidence as the condition of this item and its timely delivery are guaranteed under the "Amazon A-to-z Guarantee".
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From the manufacturer

Make More Room for Your Life

With up to 8TB of capacity, the Backup Plus Desktop Drive from Seagate is the simple, one-click way to protect and share your entire digital life—without getting in the way.

You’re in Control with the Seagate Dashboard

All your photos, movies, and videos can be backed up using the downloadable Seagate Dashboard software, including the ones you’ve shared on Facebook, Flickr, and YouTube. Use the one-click back up or schedule an automatic backup plan to protect your files on your Backup Plus Desktop Drive at your convenience.

Windows and Mac Compatible

The Seagate Backup Plus Desktop Drive is compatible with both PCs and Macs, so you can transfer files between computers without the hassle of reformatting.

Product description

Style:PC
|
Capacity:5 TB

SeagateBackup Plus Desktop drives are available in capacities up to 8TB and come with a USB 3.0 hub option. With cross-platform compatibility, exceptional reliability and speed, you can back up just about everything. Plus you can conveniently back up and share your digital favorites with the included cloud storage service.

This item can be shipped to select countries outside of the U.S. Learn More

Date First Available

March 15, 2014

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

Top customer reviews

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Bought this to replace the WD My Book 4TB which is full. One obvious issue is that the temperature kept rising with continuous access and I had to disconnect it at 55C (room at 22C), just 1C away from tripping the "BE Airflow Temperature". The Seagate specification states it worked up to 60C but I didn't push it because heat kills hard drives based on my experience.

The triangular patterns on both sides aren't heat dispersing vents. Only the bottom and the rear are. Spent three hours to drill all the holes on both sides of the case but didn't help to lower the temperature at all. I have to run the drive w/o the plastic case for it to cool properly. Stick 4 rubber feet on the metal bracket so that the heat from the bottom can escape. Under the same condition, it stays at 42C. At room temperature 26C, the WD/Seagate have stayed at 45/49C respectively (42/44C with air circulation) after hours of copying from the WD to Seagate.

It is surprising Seagate would have used such an ill-designed case for their hard drives for so many years. The bottom vents are basically blocked by the drive itself and the heat from the top cannot escape. Since the case is plastic, you cannot tell how hot the drive is without checking the smart data. This should explain why so many Seagate drives have failed. By comparison, the vertical design of the WD lets the heat escape from the top and the cool air is drawn in from the vents at the bottom naturally. It creates an airflow without any active cooling.

My advice is that if you plan to run it as is, stay away from any Seagate external hard drives with those heat trapping cases. However, if you don't mind running it without the pretty but useless case like I do, the Seagate 8TB is hard to beat for $300 right now.

[UPDATED Jan 21, 2016]I have many Seagate drives and will continue to buy them. But my particular experience with this 8TB drive bears reporting and is why I give it only 1 star.

I bought 2 of these 8TB drives, here, in late March of 2015, brand new. One was for backup of the other. The drives were on a table top and never moved. The primary drive was used heavily most days, with many concurrent reads and writes, and synced up to the secondary drive at night. Both drives were safely detached and powered down each night, until used again.

One morning last August 2015, when I connected the primary drive to my computer, Windows suddenly now says it is seeing a "ASMT 2115" USB Device. In Disk Manager, this drive shows 3 partitions, 1 raw and 2 unallocated -- instead of the single NTFS partition I had in place. I've never ever seen this kind of thing before, but a google search did report that others have had a similar situation before with other Seagate drives, but the contexts were different from mine and in the end, I could find no definitive explanation or remedy. Neither could Seagate. A senior Seagate tech person came on to my machine remotely and we tried a number of things but the result was the same: No explanation, no solution, the drive data is lost. I returned the drive and they sent me a NEW replacement.

THAT WAS THE FIRST DRIVE. Now, 4 months later the 2nd drive from this same order, which I had since made the primary heavily accessed drive, fails to connect to my computer. Different problem from the first drive: This one shows up in Devices & Printers and Device Manager as Backup+ Desk, but does NOT show up at all in Disk Manager - so it's not an issue of it being offline. Again, Seagate sent me a NEW replacement.

So those are the facts of my experience with this drive. It's probably and hopefully a very rare isolated problem. The serial number of this drive shared the first 7 of 8 chars with the first drive, ending in "R" while the first one ended in "Q" so I assume they were manufactured at the same time. Seagate would not confirm, but I suspect there were problems with the earlier production runs of this 8TB drive and I got stuck with lemons. For one thing --- Seagate does NOT normally ship NEW drives as replacements even in warranty.

One other problem that costs a star in my rating is that this drive cannot be used to with Windows 7 system image creation. You get a I/O error early on in the process. The same with the Seagate 5TB drives.

Loyal Seagate fan no longer.Pushed the USB cable in to the drive and the connector inside the case disappears inside and rattles around.Disk now unreadable. You can see where the connector "wasn't" soldered to the circuit board.Sound like a manufacturing defect ? Not so - according to Seagate.You call for warranty support - which is way to short - and they tell youthat "disks fail --- anything else we can help you with?"Very disappointed with what used to be excellent products and support.

Update: Feb-16The drive just keeps failing. when connected to the laptop, it would stop immediately for no reason. I have to remove the USB cable and connect it again. I had the same issue with 2 other Seagate portable drives. I just came to conclusion that Seagate is no good for me. this product doesn't worth 1 single dollar honestly. i have 10 year-old-hard drive from WD and it just keeps working fine.i had to spend $331 now to get the WD one.

UpdateThe drive started to shutdown frequently whether it was connected to docking station or direct to the laptop USB. I quickly managed to transfer the contents of the drive to the superior WD drives. I seriously hate Seagate products and especially this drive. The noise this drive makes is unbelievable; you feel like it's the old Pentium processor on old desktop back in time.My advice: if your data is important to you, then spend more money and get WD or G products with 7200 rpm and good rating. If someone even gave me this drive as a gift, I will simply not use it.ProsSeriously non