I began in the year 2000. Basically, we do all kinds of hair styling, coloring, relaxing. We do 100 percent hair extensions from a company in Italy. The big thing about them is we don't use glue, we use gel, so it doesn't damage people's hair.

More than doing all kinds of stuff for people's hair, we really take care of people. In order to do that, we condition the customer's hair. It's the same as if you go to a doctor you don't know, there's questions you ask of the customer.

We have good customer service. We treat our customers good. ... We offer coffee and (sometimes) food to our customers. Particularly myself, we're very careful that we treat customers well. We meet one time a month to see what we can do better.

Right now, I have four full-time (employees) and two part time. It's 9 a.m. to 5 p.m., Tuesday, Wednesday and Thursday, and most of the time on Friday and Saturday, we start at 8:30 a.m. (and work) to 6 or 7 p.m.

(The poor economy) impacted every business in town. Most people say women like to look pretty. Particularly, we want our hair to look good. We want our nails to look good. (But) I'm OK with the economy, I don't see a big impact.

The future? It looks good. You know, business depends on how good you manage your business and the passion that you feel. It's based on what you can offer to people and the best you can do.