Sync contacts and events. Share activities with colleagues who don’t
use Einstein Activity Capture. Get a better understanding of activities with activity metrics and
an improved Activities dashboard. Plus, do more with Einstein Email Insights and Recommended
Connections.

Sync Events and Contacts with Einstein Activity Capture
This productivity-boosting feature does more than just associate email and events to related Salesforce records. Einstein Activity Capture now syncs events and contacts between sales reps’ Google or Microsoft® accounts and Salesforce. With everything captured and in sync, reps can get back to more important things, like selling.

Share Activities with Users Who Don’t Use Einstein Activity Capture
When the sharing setting for Einstein Activity Capture users is set to Share with Everyone, we really mean everyone. Previously, the setting meant that email and events captured by Einstein Activity Capture were shared with other Einstein Activity Capture users. This expanded visibility means reps can collaborate more easily.

Get More Out of the Activities Dashboard
Not only has the Activities dashboard gotten a much-needed makeover, it also has better organization and filters. These improvements make it easier to get to the data you need.

Track Emails That Come from Einstein Activity Capture
Emails that Einstein Activity Capture adds to related Salesforce records now include tracking information, so sales reps can see if and when a recipient opens an email. Get tracking information in the activity timeline.

Boost Your People Skills with More Recommended Connections
The more recommend connections sales reps can see, the easier it is for them to find business connections within their networks. We increased the number of connections shown to reps from 3 to 50, so it’s easier to get advice or an introduction from a colleague.