So, I left T-Mobile to come to Verizon. Consumer reports says they are the best. I got the Motorola Droid, my wife got the HTC Eris. I actually work in a call center for at&t. Anyway, I get these phones and. About three weeks after getting them, my Droid deletes all my text messages and suddenly restarts itself. I take it to the store, they just do a hard reset and say that it should be fine now. Well, a couple weeks later it does the same thing. I take it in to a different store and they try to tell me that maybe I had exceeded the text limits I set. Set them higher and you should be fine. A few weeks later, surprise, it does it again. I take itback to the store, they say it is a known problem, but it doesn't seem to be happening to the store manager on his device. They offer me a refurbished phone. I tell them I want a new phone because I reported the problem well within my 30 days. I was denied. I am going to get a damn iPhone and picket outside the store. That is lousy service. I get pushed off until the phone is no longer replaceable. Now I have this crappy refurbished phone that the keypad is coming out of. This is ridiculous!