Compare Re:Desk vs. ManageEngine ServiceDesk

Getting the most appropriate Help Desk Software for your company is not that easy with a lot of features, choices, and offers to choose from. On the other hand, depending on our website will allow you to cut down the necessary steps by getting all key apps in a single place. For example, you can match Re:Desk and ManageEngine ServiceDesk for their functions and overall scores, in this case, 8.0 and 8.7, respectively. Likewise, you can see which one has higher general user satisfaction rating: N/A% (Re:Desk) and 100% (ManageEngine ServiceDesk) to determine which software is better for your business. Don’t just pick the software with the most attractive price, but the solution that gives the most cost-effective value. We did our best to prepare reviews of all popular Service Desk Software products that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Freshservice, Samanage, JIRA Service Desk.

Pricing Details

Contact Phone

Available Support

Ticket

Phone

Ticket

Integrations

Integrations

Re:Desk integrates with the following business systems and applications:

CS-Cart Software

CS-Cart Multi-Vendor Software

Ecwid (Coming Soon)

Shopify (Coming Soon)

ManageEngine Service Desk is designed to work with the following add-ons and plug-ins to ensure unparalleled functionality and enable businesses to meet and satisfy their varying customer service needs.

Add-Ons

3D Datacenter Floor

WAN RTT Monitor

Cisco

Social IT

Plug-Ins

NetFlow

NCM

Oracle

SAP

Websphere

Cassandra

Sybase

Microsoft

Amazon

Windows Azure

Vendor's Address

Vendor's Address

Zoho Corporation 4141 Hacienda Drive Pleasanton, CA 94588 USA

Devices Supported

Devices Supported

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Available Plans

Available Plans

Re:Desk offers a single enterprise pricing plan for all users that costs $29.99/agent/month. Here are the details of what it contains:

Full functionality

Multi-site (multi-store) connection

E-commerce ready

Multivendor ready help desk

Easy to use, 10 min to setup

Everything you need to start supporting customers

ManageEngine ServiceDesk Plus price rates are available only upon request, so contact the vendor directly for a quote. Enterprise pricing plans are estimated to start at $395.

QUICK LINKS

It may not always be sufficient to just compare Re:Desk and ManageEngine ServiceDesk with each other. While specific features, pricing plans and user comments are all important and should be considered when making a final choice, you should also take a look at the recognition and awards won by each software. Very often a less known software may turn out to be an amazing choice that was distinguished with SaaS awards such as our Experts’ Choice Award which reveals that despite smaller market popularity it’s a significant contender to the apps that dominate the market.