Troubleshooting Avast Mobile Security Pro activation issues

If your Avast Mobile Security does not detect your valid Pro license and the app displays the License not found message when you try to restore your subscription, follow steps in this article to resolve an issue.

Troubleshooting

Tap the Google Play Store icon on the main screen of your device to open the app.

Tap the menu icon in the top-left corner of the screen.

If the account that you currently logged in was not used during your purchase, follow one of these instructions:

If you do not remember which account you used for your purchase, go to the Google Play Store menu and select Account ▸ Subscription to see a list of subscriptions assigned to the currently selected Google Account.

Click your current account name or email address to see a full list of accounts. Then tap Google Account that you used during your purchase.

If you don't see your correct account listed, follow the steps in the section Switch between accounts ▸ Switch accounts on the Google Play website on a mobile device in this Google article: