Parts Advisor Jaguar / Land Rover

Parts Advisor Jaguar / Land Rover,West London Jaguar Land RoverContract Type: PermanentRef. req356There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do.About the roleYou role as a Parts Advisor based at our site in Jaguar Land Rover West London will be to ensure that all parts orders are efficiently and accurately processed and that all stock purchase records are correctly maintained. You will also ensure that all company policies and procedures are adhered to at all times.Key Responsibilities:Ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same dayComplete all administrative functions in an accurate and timely mannerAchieves sales by promoting Parts and associated promotions to potential customersCommunicate and logs any discrepancies of stock with the Parts ManagerActively supports company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer informationCommunicate and work closely with other departments and as part of the parts teamAbout youWhat we're looking for:Must have previous parts experienceExperience gained from within the Volkswagen group is desirableWorks together with colleagues to support the achievement of increased profit and salesCommitted to achieving excellent customer relations and ensuring that customer's expectations are met if not exceededExcellent verbal and written skills and will excel in both telesales and customer facing roles.Demonstrates meticulous attention to detail and accurate record-keepingA full and valid UK driving license is desirableWhy us...?In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus.As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017.