Note: If you want to make a
complaint, simply download the application form, fill it and send
it to the Ombudsman's Office by email fosril@sltnet.lk
or by post to:

The Financial Ombudsman Sri Lanka
No 143A, Vajira Road,
Colombo 5.

However, before you complain to the Ombudsman
make sure you have followed the Rules.
For example, you must have first complained to the financial institution
concerned. It is only if they do not attend to your complaint
that you can contact the Ombudsman’s Office.

If you need to talk to the Ombudsman's office, please contact
the office.