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Saturday, August 9, 2014

All of us receive annoying emails, usually every day. Some can be ignored because they are solicitations, others we cannot ignore because of who the person is. So, below is a nice article.
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The 5 Annoying Emails Everyone Gets And How To Respond To Them

By Jane Porter via FastCompany

1. The
reply-all explosion

You leave your desk for a cup of
coffee, come back, and find an email chain 20-deep with responses at the top of
your inbox. There's no turning back once the dunce who forgot to BCC a giant
group of people hits "send." "Once you're in that nightmare, you
just have to wait until the agony dies down," says Peggy Duncan, founder of
the Digital Breakthroughs Institute.

Still, there are things you can do to
minimize the irritation. You can ask the person who first reached out to call a
full-stop on the email by BCC-ing the group. Or you can simply find ways to
keep the messages out of your inbox. Use the "mute"
button in Gmail, found under the "More" tab to hide future messages
in the chain. Microsoft Outlook has a similar feature under its
"Home" tab called "ignore."

2. The
unschedulable meeting

Sadly, some reply-all chains just can't
be ignored, like the ones your boss sends to set up a meeting. Just when you
think you've finally arrived at the perfect time when everyone can make it,
Suzie comes back from lunch and announces she's out of town that day and the
whole deluge starts all over again.

Make a Doodle poll. It may seem too type-A for your taste, but
embedding a poll that lets everyone in the email easily track when each person
is available will make things easier for the group. Plus it's free.

3. The mean email you weren't supposed to see

Finding yourself on the receiving end
of an email you weren't supposed to see is a tricky situation. Sometimes you
can laugh it off, but when nasty words are flying, what do you do?

Say the exchange is downright mean and
you can't find it in you to ignore. Don't rattle off an angry email you might
regret later. Pick up the phone. "People will craft their responses. With
the phone they aren’t expecting it and you get a more organic answer from
them," says Jacqueline Whitmore, founder of Etiquette Expert. If
you're upset about something, let the person you're having a conversation with
hear your voice. And if you've accidentally discovered that person is a major
jerk, maybe it's time to rethink your relationship.

4. The missing
information email

There's nothing like a short and sweet
email that gets right to the point, but sometimes you get a short email that's
ignored what you asked altogether. "A lot of times people are on their smartphone,
hitting 'reply' under the table during a meeting," says Duncan. When you
write back, be clear in your subject line that you need more info. Bullet-point
your questions and give a specific timeframe for when you need a response.
"You're going to have to go back until you get what you need," she
says.

5. The passive
aggressive email

There are so many ways to be passive
aggressive by email: simply ignoring a message, CC-ing the boss, adding smiley
faces or exclamation marks as a way to mask anger. People writing a
passive-aggressive email are working hard to hide the fact that they're angry,
even if their sour attitude comes across loud and clear.

Match someone's passive-aggressive tone
with your own and you're asking for it. Passive-aggressive people don't know
how to appropriately express their anger, but that doesn't mean you want to
play their game. "Don’t give someone the power to turn you into the type
of person you don’t like to be," writes Preston Ni, author of the book How to
Communicate Effectively and Handle Difficult People in Psychology Today.

Overall the best way to deal with
annoying email is to be direct. You can't change someone who has communication
problems, but you can avoid getting mixed into their mess. Keep your emails
direct and to the point. Don't let emotions into the equation. And whatever you
do, don't take it personally. It's just email.================================In
addition to this blog, I have authored the premiere book on
Netiquette, "Netiquette IQ - A Comprehensive Guide to Improve, Enhance
and Add Power to Your Email". You can view my profile, reviews of the
book and content excerpts at: www.amazon.com/author/paulbabicki If you would like to listen to experts in all aspects of Netiquette and communication, try my radio show on BlogtalkRadio and an online newsletter via paper.li.I have established Netiquette discussion groups with Linkedin and Yahoo. I am also a
member of the International Business Etiquette and Protocol Group and
Minding Manners among others. I regularly consult for the Gerson Lehrman
Group, a worldwide network of subject matter experts and I have been
contributing to the blogs Everything Email and emailmonday . My work has appeared in numerous publications and I have presented to groups such as The Breakfast Club of NJ Rider University and PSG of Mercer County New Jersey.==========================================

Shadow apps are
software-as-a-service (SaaS) applications that are used on business networks
but are not supplied by the IT department or even visible to them.

Shadow apps are
often collaborative software, such as unified communication and collaboration (UCC)
applications that enable greater productivity in the office. The apps are
sometimes installed by general users in an organization; however, CEOs are
often the biggest offenders because they are less locked down with user rights
management than the rest of the staff.

Commonly-installed
shadow apps include Google apps and Dropbox. These and other shadow apps carry
with them an increased risk of data breaches because they have not been
verified to be secure. The risk of data breaches associated with shadow apps
has been estimated to be three times greater than is the case with internal
applications. Shadow apps can also cause bandwidth
issues on the network, slowing things down for all users and impacting
productivity.

CIOs are in a
difficult position to limit shadow apps. The software often improves
communication and productivity, while security and data breaches may not seem
to be real threats until they happen. Managing shadow apps requires cooperation
and communication between CIOs, CEOs and other employees.

The first
step required to deal with shadow apps is an audit of all apps used on the
corporate network. There may be something in the enterprise’s supported
software that could be used for the same purpose as a shadow app. On the other
hand, some unsupported apps may be installed but not used – according to
research, up to 75 percent of software installed on enterprise is never
accessed. Finally, an audit may also reveal areas where internal apps are not
working effectively, so that IT can step up to fix the issues.================================In
addition to this blog, I have authored the premiere book on
Netiquette, "Netiquette IQ - A Comprehensive Guide to Improve, Enhance
and Add Power to Your Email". You can view my profile, reviews of the
book and content excerpts at: www.amazon.com/author/paulbabicki If you would like to listen to experts in all aspects of Netiquette and communication, try my radio show on BlogtalkRadio and an online newsletter via paper.li.I have established Netiquette discussion groups with Linkedin and Yahoo. I am also a
member of the International Business Etiquette and Protocol Group and
Minding Manners among others. I regularly consult for the Gerson Lehrman
Group, a worldwide network of subject matter experts and I have been
contributing to the blogs Everything Email and emailmonday . My work has appeared in numerous publications and I have presented to groups such as The Breakfast Club of NJ Rider University and PSG of Mercer County New Jersey.==========================================

Often, in my book and this blog, I have written about the pitfalls of anger is email and all things where Netiquette applies. Here is still yet another great quote from Ben Franklin about the danger of anger!
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“Whatever is begun in anger ends in shame.”

Benjamin Franklin================================In
addition to this blog, I have authored the premiere book on
Netiquette, "Netiquette IQ - A Comprehensive Guide to Improve, Enhance
and Add Power to Your Email". You can view my profile, reviews of the
book and content excerpts at: www.amazon.com/author/paulbabicki If you would like to listen to experts in all aspects of Netiquette and communication, try my radio show on BlogtalkRadio and an online newsletter via paper.li.I have established Netiquette discussion groups with Linkedin and Yahoo. I am also a
member of the International Business Etiquette and Protocol Group and
Minding Manners among others. I regularly consult for the Gerson Lehrman
Group, a worldwide network of subject matter experts and I have been
contributing to the blogs Everything Email and emailmonday . My work has appeared in numerous publications and I have presented to groups such as The Breakfast Club of NJ Rider University and PSG of Mercer County New Jersey.==========================================

Friday, August 8, 2014

This author has always strongly embraced using email and Netiquette as a means of growing a communicative global community. I am delighted to see the article below which is wonderful step in helping different countries be able to interact electronically. You can count on this blog to bring any news as it develops.
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A first step toward more global email

Posted: Tuesday, August
05, 2014

Cross-posted on the Official
Gmail Blog

Whether your email address is firstname.lastname@ or something more expressive
like corgicrazy@, an email address says something about who you are. But from
the start, email addresses have always required you to use non-accented Latin
characters when signing up. Less than half of the world’s population has a
mother tongue that uses the Latin alphabet. And even fewer people use only the
letters A-Z. So if your name (or that of your favorite pet) contains accented
characters (like “José Ramón”) or is written in another script like Chinese or
Devanagari, your email address options are limited.

But all that could change. In 2012, an organization called the Internet Engineering Task Force (IETF)
created a new email standard
that supports addresses with non-Latin and accented Latin characters (e.g. 武＠メール.グーグル). In order for
this standard to become a reality, every email provider and every website that
asks you for your email address must adopt it. That’s obviously a tough hill to
climb. The technology is there, but someone has to take the first step.

Today we're ready to be that someone. Starting now, Gmail (and shortly,
Calendar) will recognize addresses that contain accented or non-Latin
characters. This means Gmail users can send emails to, and receive emails from,
people who have these characters in their email addresses. Of course, this is
just a first step and there’s still a ways to go. In the future, we want to
make it possible for you to use them to create Gmail accounts.

Last month, we announced the addition
of 13 new languages in Gmail. Language should never be a barrier
when it comes to connecting with others and with this step forward, truly
global email is now even closer to becoming a reality.

Posted by Pedro Chaparro Monferrer, Software Engineer ================================In
addition to this blog, I have authored the premiere book on
Netiquette, "Netiquette IQ - A Comprehensive Guide to Improve, Enhance
and Add Power to Your Email". You can view my profile, reviews of the
book and content excerpts at: www.amazon.com/author/paulbabicki If you would like to listen to experts in all aspects of Netiquette and communication, try my radio show on BlogtalkRadio and an online newsletter via paper.li.I have established Netiquette discussion groups with Linkedin and Yahoo. I am also a
member of the International Business Etiquette and Protocol Group and
Minding Manners among others. I regularly consult for the Gerson Lehrman
Group, a worldwide network of subject matter experts and I have been
contributing to the blogs Everything Email and emailmonday . My work has appeared in numerous publications and I have presented to groups such as The Breakfast Club of NJ Rider University and PSG of Mercer County New Jersey.==========================================