I've a 82143A printer which was working well until I tried to change the paper I slowly push new paper as described in the manual until I cannot push it further.Then, I press paper advance but it doesn't move.There a mettalic bar, a tape and the print head.The print head is firmly pressed on the tape and I can hardly imagine that the paper can insert itself between the tape and...Where should the paper goes ? Between metalic bar and tape ? Between tape and head ? How can I remove the pressure from head ?

I found a solution. "La nuit porte conseille" has we say in french I opened the printer and I remarked that a piece of plastic hab been damaged or forced and a border of the paper was folded on itself (I'm sure I'm very clear ).So I used a small screwdriver to push it and that's ok now.Next time when I'll have to replace the paper, I will just attach then end of old roll to begining of new one Last point: the printer doesn't work properly if the battery is not inserted even is the battery does not charge anymore.