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No matter what the low battery signaling time/low battery duration value is set to on my UPS, the AP9613 Dry Contact I/O SmartSlot card does not activate the "Low Battery" output relay until two minutes of runtime is remaining.

Product Line

UPS Device Management

AP9613 Dry Contact I/O SmartSlot Card

Environment

AP9613 firmware v101

Micro-link UPS models including those with the following model prefixes

SMT

SMX

SURTD

Cause

Due to a firmware bug affecting Micro-link UPS types only, the AP9613 always assumes 2 minutes is the low battery signaling time/low battery duration setting no matter what the user sets the value to on the UPS itself.