A Very Warm Welcome
When the one whose hand you're holding
Is the one who holds your heart
When the one whose eyes you gaze into
Gives your hopes and dreams their start,
When the one you think of first and last
Is the one who holds you tight,
And the things you plan together
Make the whole world seem just right,
When the one whom you believe in
puts their faith and trust in you,
You've found the one and only love
You'll share your whole life through.”
Author unknown
This is the day you’ve been dreaming of your whole life and that is
something we never forget when we are chosen to attend to wedding
celebrations. We recognise your individuality and will give you a
celebration that is unique to you.
The hotel has now been hosting weddings for over 150 years. An oasis
in the centre of the city; a photographer’s fantasy, with spectacular
hidden gardens, awe-inspiring public areas, and magnificent
ceremony rooms and banqueting suites; this is the perfect backdrop
for a spectacular day of formal proceedings and joyous celebration.
We adore the pomp and ceremony and you will love our attention
to detail, delicious food and personal attention.
From the moment you choose to hold your wedding with us, we will
guide, advise and pamper you, and we look forward to setting you
off on a wonderfully happy life together.

“The perfect setting”

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Your Ceremony
Today is a day you will always remember
the greatest in anyone’s life.
You’ll start off the day just two people in love
and end it as husband and wife.
So live happy forever as lovers and friends,
it’s the dawn of a new life for you,
as you stand there together with love in your eyes
from the moment you whisper, “I do”.
And with luck, all your hopes, and your dreams can be real,
may success find its way to your hearts.
Tomorrow can bring you the greatest of joys,
but today is the day it all starts.
Author unknown
There really is no end of choice when it comes to planning a civil
ceremony or partnership. Our quite magnificent Italian terrace and
gardens with Baltic Exchange arches, dramatic sculptures and quite
wonderful backdrops await.
The hotel can offer 8 areas for your wedding ceremony including two
spectacular outdoor settings along with 6 majestic internal suites fully
licensed for formalities, dependent on your individual preferences,
guest numbers and bespoke arrangements
Our management team will assist you throughout in ensuring that
your ceremony runs smoothly and is conducted with style and
creativity and the only thing you have to do is to say ‘I do’.

“Specially created
ceremonial areas”

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Your Reception
We are today still dizzy with the astonishment of love.
We are surrounded by affection – by smiles and kindliness,
By flowers and music and gifts and celebration.
Yet they enclose a silence
Where we are close with one another.
My eyes see only you.
I hear nothing but the words we speak to one another.
This is the day we start our life together.
This is our new beginning.
Pamela Dugdale
Every element of your special day will be detailed and finalised to
ensure perfection.
From the moment you and your guests arrive our dedicated wedding
manager will be there to welcome you either through the historic
front entrance, or the spectacular ornamental gates directly into
the gardens.
From welcome drinks in the Italian Gardens, Kings’ Terrace, or one
of the selected suites or lounges to the line ups, speeches and room
design the wedding party can relax and take in the wonder of this
very special day.
Scene stealing thrones, coordinated linen and chair covers, a specially
selected array of top table cutlery, crockery and glassware and
medieval swords to cut the cake are some of the many elements of
this unique occasion.
With all suites recently refurbished to include the very best of
audio visual equipment for speeches, full climate control and
flexible lighting systems, you are assured of the perfect setting for the
perfect day.

“A wedding breakfast of a lifetime”

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Food & Beverage
Services
Good food
Good meat
Good God
Let’s eat!
Michael Lee
The hotel offers a wide range of menu selectors which can be created
and finalised to suit the individual preferences, budget and general
requirements of each and every bridal party.
The hotel has an exceptionally strong reputation for the very best of
local, regional and international cuisine, created by a top team of
award winning chefs. From highly creative canapés on arrival to
bespoke desserts accompanied by a full range of drinks on arrival and
recommended wines, our catering services are second to none.
Our management and professional chefs will provide complete
flexibility of catering from traditional wedding breakfasts to themed
events; from spectacular buffets to mouth watering barbeques and
will be available at all times to guide, advise and recommend.

“Individually created
bespoke services”

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Let’s get the
party started
There’s a party goin’ on right here.
A celebration to last throughout the years,
So bring your good times
And your laughter too,
We’re gonna celebrate your party with you.
Kool and the Gang
It’s time to dance the night away, with our banqueting suites
providing superb, multi-functional lighting and wraparound Bose
sound system to create a real party atmosphere.
The celebrations can start at any time you wish, either immediately
after the ceremony, or in the evening after a traditional wedding
breakfast.
From the very special moment of the first dance to the finale climax
at the end of the evening, we promise a fabulous evening reception.
All our suites are situated alongside comfortable lounges which, along
with the Italian Gardens, create the perfect spill out areas for
socialising and catching up with friends and family.
Our sales team can recommend a range of artists and entertainers,
ranging from our resident DJs, to bag pipers, table magicians and
live bands who will all contribute to make your party go with bang!
Add to this our choice of evening dining from snacks and finger food
to magnificent buffets and delicious barbeques.
Through our many years of wedding events, the hotel can promise a
party of a lifetime.

“Unforgettable party atmosphere”

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Staying Over
Golden slumbers,
Fill your eyes
Smiles await you when you rise
Sleep pretty darling
Do not cry
And I will sing a lullaby.
Lennon-McCartney
Make it an event to remember and enjoy the lasting company of your
friends and family by booking one of our many top quality
bedrooms. Choose from honeymoon suites to recently refurbished
executive rooms, all individually designed to a very high standard.
Guests can check in early, relax and get ready for the wonderful day
ahead with the benefit of a luxurious bedroom to return to
throughout the wedding event. Socialise till late, avoid worrying
about late night taxis and enjoy a full 24 hour wedding experience
with a late breakfast the following morning.
For those who never want the party to end, we can organise
post wedding lunches and chill down parties with extended check
out times.

â&#x20AC;&#x153;Relax and enjoyâ&#x20AC;?

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How to book
your wedding
For more information or to book your wedding at the hotel, please
call us to arrange a convenient time for you to visit the hotel, enjoy
a no obligation comprehensive showround and get to know the
management team. Over a cup of coffee we can answer all of your
questions, understand your requirements and create a package of
services and facilities to suit your needs.
In the back of this brochure we have included a comprehensive price
list and menu selector and can fine tune all aspects accordingly.
Once you have chosen your date, in order that this can be held for
you we will require a non refundable deposit. A base contract will
be sent to you which we will ask you to sign and return which will
reflect the terms and conditions contained within this booklet.

Deposit on booking

ÂŁ500

6 months prior to event

50% of balance

1 month prior to event

Balance

Please note all payments are non refundable and we do recommend
all couples take out wedding insurance to cover the unlikely event of
a wedding cancellation.
If you are having a civil ceremony you will need to contact the
Chester Register Office to confirm your ceremony date and intent to
marry on 0300 123 7037.

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Frequently asked questions
What is the price of a ceremony and reception?
We work to all budgets and can offer different options to suit.
Full pricing is quoted at the back of this brochure.
Who marries us? Can we have our local minister?
Ceremonies can only be legally conducted by Chester Register
Office. Of course, your minister is very welcome to attend and
can say grace before the reception and give a blessing should you
wish to have a civil ceremony rather than a church service.
Can weddings be held at any time of day and year?
Weddings can be held throughout the year and indeed evening
formalities are now available.
How long does the ceremony take?
A basic ceremony takes approximately 30 minutes, but this can
be extended depending on the number or length of readings you
may choose to include.
Can I just hold my reception at the hotel?
Absolutely. Many people still choose to have a church service
and we will be here to welcome you and your guests when you
arrive at the hotel.
Do I have a choice of where the ceremony takes place?
Yes. We have 8 areas of the hotel licensed to hold ceremonies.
Should the weather be inclement on the day we will liaise with
you on whether the ceremony needs to be moved into one of
the suites.
Is there disabled access?
Yes. The hotel is fully accessible with access via the Kings
building. There are no steps in public areas thereafter. Fully
accessible bedrooms are available and accessible restrooms are
located next to the Kings’ Quarters.
Can vehicles access the gardens?
Yes – and they look very impressive for photo shoots – we’ve had
everything from horses to limousines; ice cream vans to
steamrollers!

Can we use confetti?
Yes you may, but it must be bio-degradable or natural petals.
How many guests can we have?
Listed below is an indication of numbers for ceremony
and dining.

Are fireworks and magic lanterns permitted?
Unfortunately not, with the hotel being located next to the
railway station and residential neighbourhoods, fireworks and
magic lanterns would not be safe.
Do we get discounted bedroom rates?
Yes, we offer a special discount off the daily Best Available Rate
when booked directly with the hotel.
Can we provide our own food and drink?
We provide you with the very highest standards in food and
beverage provisions. There are occasions where we do permit
couples to arrange their own caterers and we can discuss room
hire, equipment and staffing charges with you.
How can I contact the hotel with any updates or requests
for information?
Please call 01244 305 000 or email queenhotel@feathers.uk.com
and members of our management team will always be able
to assist.

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Terms and conditions
1. General
In this contract (“the Contract”) unless the contract
other requires:
”Client” means the person, firm or company to or for whom the
Hotel agrees to supply the Services; and where the Client is a
Company, the directors of that Company guarantee to the Hotel
the debts of such company to the Hotel. The Client shall mean
both the party reserving the Services and those parties on whose
behalf the Services are provided. Where the Client consists of two
or more parties their liability hereunder shall be joint and several.
”Hotel” shall mean the limited company under which that specific
Feathers Hotel trades being A Feather and Co Limited, Zackery
Robert Hotels Limited, Feathers Chester Limited and Jake Feather
Hotels Limited.
”Services” shall mean the services agreed to be supplied by the
Hotel to the Client in accordance with these conditions and set
out in the Contract.
2. Charges & Payment
a) The price of the Services (“the price”) is that which, is set out
in the confirmation issued by the Hotel (“the Contract”) (as
varied by written agreement of the Hotel).
b) The Hotel reserves the right to amend the Price upon written
notice to the Client in order to reflect any changes in costs
beyond the reasonable control of the Hotel (including changes
in VAT rates). The Client will be asked to confirm acceptance
of the revised price.
c) Unless credit facilities have previously been arranged, full
payment of the amount due shall be made by the Client not less
than 14 days prior to the proposed date of commencement of
the provision of the Services (“the Date of Arrival”)
d) If credit facilities are required the Client must obtain the
Hotel’s written agreement not less than 28 days prior to the
Date of Arrival/Event.
e) For credit accounts, full payment must be received by the Hotel
within 14 days of the date of the invoice issued by the Hotel.
f ) The Hotel reserves the right to withdraw credit facilities at any
time, without further liability, upon written notice to the Client
if the Hotel has doubts as to the financial position of the Client.
g) Payment for the Services must be made in pounds sterling.
Should the payment be made by credit card the Hotel reserves
the right to apply a surcharge on such an account.
h) If payment is not made in accordance with paragraphs c) and e)
above, then the Hotel may charge interest at an annual rate of
3% above the base rate of National Westminster Bank plc from
time to time, such interest to be calculated on a day to day basis
on the balance outstanding from the due date for payment until
payment in full is received by the Hotel. Such interest shall
accrue at such a rate after as well as before any judgement.
i) The Client shall not be entitled to withhold any payment of any
amount payable under the Contract because of any disputed
claim of the Client in respect of alleged defective service or any
other alleged breach of Contract nor shall the Client be entitled
to set off against any amount payable under the Contract, any
monies which are not then presently payable by the Hotel or for
which the Hotel disputes liability.
j) All prices quoted are exclusive of Value Added Tax or any other
sales tax for which the Client shall be additionally liable, unless
otherwise advised.
k) Where the reservation/confirmation is signed by any person
acting as agent for others, that person undertakes (as principal
for this purpose and not agent) with the Hotel that all sums
due to the Hotel will be paid on the days and in the manner
aforesaid and will indemnify the Supplier against any loss or
liability arising out of any failure to pay such sums or other
liability or the part of the Client arising under these conditions.
3. Deposits
a) A non-refundable deposit of £500.00 is required to confirm the
Client’s function booking. Such deposit must be paid to the
Hotel within 7 days of provisional acceptance by the Hotel of
the function booking.
b) Prior to receipt of this Deposit, the Hotel may accept bookings
for the same facilities.
c) The Hotel will not treat the booking as confirmed until this
Deposit is received by the Hotel.
d) A further non-refundable deposit equal to 50% of the estimate
value will be required no less than 6 months prior to the event
date or immediately with initial deposit in the event that the
event is booked less than 6 months prior to event date.
e) In the event of a conference booking the Hotel reserves the
right to require payment of a deposit. Should a deposit not be
required the booking will only be acknowledged as confirmed
upon receipt of the Client’s written confirmation. Prior to
receipt of this confirmation alternative bookings for the same
facilities may be accepted.
f ) Both deposits as above are non refundable regardless of
circumstances or timing of payment.
4. Cancellation by the Client
a) If the Client has to cancel or postpone its booking at any time
prior to the Date of Arrival, the Hotel will make reasonable
efforts to re-sell the Services. The Hotel reserves the right to
charge the Client the following cancellation charge where the
Services have not been re-sold prior to the date of arrival.
75% of the cost of any food and beverage specified in the
Confirmation. 90% of the accommodation cancelled from that
detailed in the correspondence. 100% of any other costs (e.g.
equipment hire and entertainment) that otherwise would not
have been incurred by the Hotel.

b) Any cancellation or postponement must be notified as soon as
possible to the management of the Hotel in the first instance
verbally. The Hotel also requires that cancellations are
confirmed in writing by the Client, within seven days thereafter.
c) Regardless as to whether and when an event date is resold in the
event of cancellation. Any offset will only entail up to a
maximum of the difference between the non refundable deposits
received and cancellation charge applicable, i.e. for the avoidance
of doubt, all deposits and payments made are non refundable
and cannot be offset.
5. Confirmation by the Client
a) Not less than 14 days prior to the Date of Arrival written
confirmation of the rooming list, any special meals or meal
time, and arrival time at the venue/ event must be received by
the Hotel.
6. Changes to booked numbers
a) The booked numbers specified in the Confirmation will be
taken as the minimum number (“Minimum Number”) to be
charged for the Services.
b) Should the client’s numbers fall below these minimum numbers
as contracted, minimum numbers at the specified cost per head
will apply.
7. Amendments or cancellation by the Hotel
a) Should the Hotel for reasons beyond its control, need to make
any amendments to the Contract, it reserves the right to offer
alternative Services of similar quality.
b) Should the Client seek significant changes to the Contract, this
may result in amendments in the applicable rates and/or
facilities offered by the Hotel. The Hotel reserves the right to
change the agreed function/banqueting/conference rooms, with
prior notice, if booked numbers do not reach the Minimum
Number and will keep the Client informed.
c) The Hotel shall not be liable to the Client for loss of profits,
goodwill or any special type of indirect or consequential loss
(including loss or damage suffered by the Client as the result of
any action brought by a third party)
d) Where the Hotel is liable to the Client for breach of this
agreement with the Client by reason of any act or omission by
any sub-contractor of the supplier, the Client shall not be
entitled to recover from the Hotel whether under these
condition or by set-off or by any- other sums:(i) In excess of any sums (if any) as the Hotel shall have
recovered from any such sub-contractor.
(ii) Before actual receipt by the Hotel of such sums.
e) Without prejudice to the preceding clauses, the entire liability
of the Hotel to the Client in the event of any breach of
Contract or the tortious duty of care or breach of statutory duty
shall not exceed in total an amount equal to the VAT exclusive
total of the Hotel’s Invoice, other than for death or personal
injury arising from the negligence of the Supplier.
f ) The Hotel may cancel the Contract:
- if the booking might, in the reasonable opinion of the Hotel
prejudice the reputation of the Hotel.
If the Hotel, or any part of it is closed or damaged due to
circumstances beyond its reasonable control;
If the Client is more than 30 days in arrears of payment to
the Hotel or any associated company for previously supplied
services.
If the Client becomes insolvent or enters into liquidation or
receivership; or
If the Client is not abiding with the terms of the Contract.
8. Arrival/Departure
a) The bedroom accommodation detailed in the Contract is
available from 2.00pm on the Date of Arrival, and must be
vacated by 11.00am on the Day of Departure in accordance
with the Contract, unless specific alternative arrangements have
been agreed.
b) The meeting rooms are available from the time agreed in
accordance with the Contract. Any extension may incur
additional charges.
9. Outside Contractors
a) Should the Client wish to employ the services of any outside
contractor (“the Contractor”) other than those arranged by the
Hotel, it undertakes to notify the Hotel at once in writing and
to indemnify the Hotel against any claims, costs, damages or
expenses made, or suffered by the Hotel howsoever resulting
from an act or default by such Contractor or caused by any
equipment supplied by it or them. This indemnity includes
cover under the Health and Safety Act 1974. All Contractors
must comply with all relevant legislation including Fire
Precautions Act.
b) Each Contractor must report to reception of the site/venue and
sign in prior to any work commencing. A visitors badge will be
issued to each member of the Contractor. At the end of each
day, each Contractor must sign out prior to leaving the Hotel’s
site/venue.
c) All electrical contractors must be NICEIC, ECA or IEE
registered. The Hotel must have written evidence from the
Client to support this prior to work commencing.
All electrical equipment provided by an approved contractor
must have up to date PAT testing certificates provided 7 days
prior to event date.

d) Any Contractor invited to carry out work, must not compromise
the Hotel by neglecting to observe safe working practices. Each
Contractor must read and sign a statement drawing its attention to
the Hotel’s Health & Safety procedures.
e) The Hotel will not accept responsibility or liability for any
Contractor employed to carry out work for or on behalf of the
Client. The Client must ensure that all Contractors are
competent and are aware of the Hotel’s procedures and are
suitably insured for not less than £2m.
f ) The Hotel at all times reserves the right to refuse the
Client the opportunity to employ the services of an outside
contractor within the hotel or designated outside catering event
and may insist that all service are provided by the Hotel.
g) a separate chargeout fee may apply to clients providing their
own preferred contractors, e.g. bands/discos on site for
their event.
10. General
a) The Hotel reserves the right to refuse any externally arranged
entertainment, services or activities that the Client may have
arranged and cannot accept liability for any resultant costs.
b) Should any of the guests or delegates of the Client be
responsible for any aspect of poor behaviour or activities
unacceptable to the Hotel, the Hotel reserves the right to
terminate the Contract. The Hotelreserves the right to insist on
security services being provided by the Hotelat the Client’s cost,
taking account of the risk assessment undertaken.
c) The costs of repairing any damage caused to property, contents
or grounds of the Hotel’s site/venue by the Client or its guests
or delegates and all consequential losses must be reimbursed to
the Supplier by the Client.
d) Unless otherwise advised, the client will be responsible for any
aspect of breakages or losses of the Hotel’s equipment or
supplies whilst on the Hotel’s site during the period of an event.
The supplier will levy a charge equal to the item at cost plus a
15% handling charge.
e) No wines, spirits or foods brought into the Hotel’s venue /site
may be consumed without the prior written consent of the
Hotel.Corkage facilities are not available. The Hotel may
terminate the Contract or apply a premium on the published
room hire in the event that the Client declines a minimum level
of food services as quoted.
f ) The Hotel will not be liable for any failure to provide or delay
in providing facilities, accommodation, services, food or
beverages as a result of events or matters outside their reasonable
control. In such case the Hotel may by written notice to the
Client elect to terminate the Contract and be paid for work
done & material used on a quantum merit basis by the Client.
g) The Hotel’s name, logo and telephone number cannot be used
in any advertising or publicity without the prior written consent
of a Director of the Hotel.
h) The Client is responsible for ensuring that any band or artiste
employed by it complies with all statutory requirements and
requirements of the management of the Hotel.
i) No goods and services can be bought or sold on the Hotel’s
site/venue and no tickets may be sold at the door.
j) The Hotel’s site/venue must comply with all applicable licensing
and statutory regulations the Client must fulfil its obligations (as
notified from time to time) in this respect.
k) The Hotel is concerned for the health and safety of its guests.
The Client is required to obtain the prior written approval of the
Hotel if it wishes to fix items to the walls, floors and ceilings.
l) Unless specific security arrangements are made with theHotel,
the Hotel accepts no responsibility for any Client equipment or
other Client property left at the Hotel’s site/venue, except within
the terms of the Hotel Proprietors Act.
m) These conditions shall be governed by English law. For the
purposes of the Contracts (Rights of Third Parties) Act 1999
and notwithstanding any other provision of this Agreement,
this Agreement is not intended to, and does not, give any
person who is not a party to it, any right to enforce any of its
provisions.
n) The Client shall not be entitled to assign the Contract to any
third party nor utilise the accommodation for any individual
purpose other than stated in the Contract without the Hotel’s
prior written consent.
o) The Hotel shall not be liable to the Client for loss arising from
or in connection with any representation, agreement, statement
or undertaking made before the date of the Contract other than
those representations, agreements, statements and undertakings
expressly incorporated or referred to herein.

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A perfect setting in the heart of Roman Chester with
its own substantial grounds with plentiful easy access
car parking.
For those travelling a distance please follow these directions:
Leave the M53 at junction 12 onto the A56 (Hoole Road).
Go straight on at Hoole roundabout, turn left at the main
traffic lights heading for Chester Railway Station. Straight
across at mini roundabout facing Station for the Hotel car
park. The Hotel is directly across from the Railway Station.
If approaching from any other route, just follow the signs
for Chester Railway Station.
For Sat Nav type in postcode CH1 3AH