Why Admins?

There are approximately 50 job titles that qualify as “administrative” in nature

The responsibilities of administrative professionals increase each year, while the number of people performing these duties decreases

Administrative professionals are expected to support an increasing number of executives, managers and other business leaders with limited resources

Source: US Bureau of Labor Statistics

Administrative teams are shrinking, budgets are tighter than ever, and (as always) the pace of business is ever increasing.

Admins are constantly “doing more with less.” Most assistants already feel their plates are full. The goal of engaging in training and development is not to add more to their plates, but rather, to make their plates bigger.

Whether you realize it or not, your administrative team has a dramatic impact on every aspect of the organization, including:

Your clients: Administrative professionals are the outward face of your business. They are often the first and/or only contact your clients have with the company.

Your employees: Administrative professionals support your employees, interacting with a broad range of team members. Their presence and demeanor has a powerful effect on the overall environment.

Your business:Administrative professionals help ensure daily operations run smoothly. Their productivity impacts the entire team and thus, the business as a whole.

This impact can be positive or negative, productive or unproductive, profitable or costly. Leveraged properly, your administrative professionals can provide a distinct competitive advantage for both the company and the executive(s) they support.

It all depends on the investment you’re willing to make in their success.

What are you doing today to make sure this incredibly valuable business asset is performing at peak levels?