Online support is super helpful at informing shoppers and answer any questions

David Price-williams

Verified Buyer

Sep 14, 2018

Took them over a month to ship and the customer service was not good. I was told 7-10 days and it took 5 weeks for me to get it.

Dawid Skawski

Verified Buyer

Aug 19, 2018

good pricing on the items i was looking for. already recommend this place to a mate

Ian Wilson

Verified Buyer

Aug 19, 2018

Excellent experience will be back again!

Martins Krikis

Verified Buyer

Aug 18, 2018

Dispatch was awfully slow (like 3+ weeks), but then shipping was only a week. Everything else is fine.

Louis Petrocelli

Verified Buyer

Aug 12, 2018

Good pricing and nice website

Wing Chuen Lam

Verified Buyer

Aug 12, 2018

Very happy with the quality of service I received, will be back again!

Stephen Ho

Verified Buyer

Jul 27, 2018

Slow shipping. Ordered on 4/7, arrived on 27/7. That's almost a month wait. And shipment came from Hong Kong, not Australia.

Haven't tested, but the products built quality looks fantastic. Ordered 2 units for dual motor setup, disappointed that it doesn't come with a canbus wire?

Also, products came without any form of packaging or instruction manual. Just independently wrapped in bubble wrap and shipped with a bubble wrapped envelop. I honestly would have expected better from a Australian company.

Tom Schollmeyer

Verified Buyer

Jul 22, 2018

It has been a month and my order has not shipped yet.

Jakub C

Verified Buyer

Jul 22, 2018

Found this place on recommendation of a friend and was very pleased with the selection of items offered. I'm looking forward to coming back again and ordering soon, definitely has a lot of cool stuff. Highly recommend checking this place out, A+ service and thanks!

Argo K

Verified Buyer

Jul 22, 2018

very happy with the service , great customer service and pricing.

Daneeka Scott

Verified Buyer

Jul 17, 2018

Let’s just say I’m not happy at all! I will say customer service is good but you have to understand I waited a year for this board patiently and didn’t complain once about the delays. The day I received the board it didn’t work properly. I spent over 1,900 dollars for the board and bought extra wheels and an extra remote. Over 2,000 dollars and waited a year for Enertion to tell me the day the board arrives they want me to trouble shoot by running a diagnostic. That is unacceptable for a product that I have to fix that is malfunctioning right out of the box, especially after all the money I have spent. That is a major hassle to the customer and is something I shouldn’t be dealing with on a BRAND NEW BOARD. I will say the board looks amazing but it’s looks is not in question. The acceleration is glitchy and the braking was the same. If I was going faster it would have thrown me off. The motors act like they are receiving power surges. They engage and disengage even if you are applying even acceleration which makes the board jerk back and forth. This happens on braking too and it doesn’t matter if you’re in beginner mode or R-spec mode. I’m not sure if it was just my board but my experience on it from the 2 blocks that I rode it has been less than stellar. I don’t look to have this review published. I just want Enertion to see this and understand they need to test there boards better before sending them out. Running the boards without a load things will always seem fine. Put a person on it and things become different. I don’t own a PC and there is no support for Mac users. I had to send the Raptor off to a friend of mine who has a company that builds eskates and have him work with Enertion to try and get it fixed. Once again another major hassle but we will see what happens.

David Brown

Verified Buyer

Jul 17, 2018

Kindly asked for a refund after unknowingly purchasing defective wheels (was not advertised as such) which was rudely declined. Also bought to Focbox speed controllers, one of which had deformed connectors.

Jeffrey Gardner

Verified Buyer

Jul 06, 2018

good pricing found exactly what I was looking for.

Alex Bretaudeau

Verified Buyer

Jul 06, 2018

Great experience and quality service!

Johnny Chang

Verified Buyer

Jun 24, 2018

Waited over a year for my Raptor 2 to arrive. Couldn’t get a straight answer for any of my questions regarding the status of my order throughout the year. After all the flack about quality control issues my board came with a missing battery screw. Did not fall out during shipping I checked the box. Didn’t get any extra credit for the prolong wait either.

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