What if something doesn't fit?

The best way to let us know that a piece in your tote didn't fit is to rate it. Your ratings are saved in our system and we reference them before styling your future totes. As time goes on, our size recommendations will get better and better.

To ensure that each item is perfectly tailored to your preferences, swap in pieces labeled with our Best Fit icon when swapping your tote. If you’d like to change your measurements, you can update your Style Profile any time. Learn how here.