If you haven't been having difficulty with your DVD player up until recently, you may wish to make sure that the DVD Rating function is not currently enabled. If this feature is turned on, playback would be prevented on discs with certain ratings (like PG-13 or R).

Should disabling this feature or changing the Rating setting fail to resolve the problem, you may wish to speak with a factory-authorized repair technician for further assistance. In some instances, if a player fails to spin an inserted disc it may be a sign that an internal connection has become loose or another electrical failure has occurred.

1 Suggested Answer

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

it could be that when you close the lid it does not press the switch that start the motor. <br />
if you see the disc spining maybe the laser head is not clean <br />
or the main board is broken <br />
If you want to fix the portable DVD write to me , <a href="mailto:doron_c21@yahoo.com">doron_c21@yahoo.com</a>

CAUTION!! The lens is delicate! I wipe DVD lenses with ONE drop of glasses cleaner on a Q-tip and, starting in the center, wipe in circles to the outside. Do not press down! Do not force the lens side to side. It will move while cleaning but don't put more pressure than needed to move the lens 3/4 way down!Its a cheap test to see if there is a fingerprint on the lens. (You won't be able to see it - does not take much)If this does not help, it means it needs a laser or worse. Probably just replace the player.