SMPA 2017 Strategic Objectives

Every three years, the SMPA Board uses a strategic planning process to align organizational direction with the mission, vision and core values of SMPA.

As part of this process, three main strategic categories were identified and evaluated at the Board’s planning session in February, 2017. The categories are, People, Service, and Financial. Each one contains objectives that will guide staff in establishing goals and pathways that move in alignment with the Board’s strategic vision for the cooperative.

The three categories and key objectives are broken down as follows:

People

Instill an impeccable safety culture

Improve member Outreach/Communication/Education

Professional development of workforce and Board of Directors

Service

Implement beneficial technology. Analyze, evaluate and make final proposal for software applications in customer information and financial information systems.

Improve system reliability – Complete final Red Mountain transmission analysis, with final recommendations.

Understand the full value, and options, of our membership and contract with Tri-State G&T, while developing an all-encompassing program to expand local renewables.

Financial

Gain full Board understanding of current long term financial policy, and options, to create financial flexibility while maintaining rate stability.

Touchstone Energy® Cooperatives is a national network of electric cooperatives across 46 states that provides resources and leverages partnerships to help member cooperatives and their employees better engage and serve their members. By working together, Touchstone Energy cooperatives stand as a source of power and information to their 32 million member-owners every day.