topic Re: Postpaid Music Streaming FAQs in Blog Archivehttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/175776#M160
<P>Does this free service include the saving/downloadng of music files on the Spotify app?</P><P>Or just streaming them?</P>Wed, 14 Sep 2016 02:29:06 GMTKdg2016-09-14T02:29:06ZPostpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/164929#M153
<P>&nbsp;<IMG src="https://optus.i.lithium.com/t5/image/serverpage/image-id/5228i35E0C11C32196296/image-size/original?v=1.0&amp;px=-1" border="0" alt="Music streaming.png" title="Music streaming.png" /></P>
<P>&nbsp;</P>
<P><SPAN>If you’re an Optus customer with an eligible plan, you can enjoy streaming music without using your plan’s data from the following selected music streaming partners: Google Play Music, iHeart Radio and Spotify. For more information, please take a look at our Music Streaming FAQs below.</SPAN></P>Wed, 26 Jul 2017 04:47:58 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/164929#M153Optus2017-07-26T04:47:58ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/171564#M154
<P>When I open Google Play it still wants me to subscribe, how do I stream for free??</P>Mon, 22 Aug 2016 23:02:06 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/171564#M154Tones14u2016-08-22T23:02:06ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/171577#M155
<P><LI-USER uid="95795">﻿</LI-USER>, only the data portion is free, subscriptions aren't included, so you'll have to subscribe out of your pocket.</P>Tue, 23 Aug 2016 00:07:25 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/171577#M155Tr4nce892016-08-23T00:07:25ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/172505#M156
<P>Where it says not included in free data: album art displayed on screen, is that referring to the album cover that AUTOMATICALLY shows up when you play a song on Spotify?! Because as far as I'm concerned there's no way to turn that off, which means every time we stream music from Spotify "for free", it wouldn't be for free if we're getting charged for the display of each song's album...?</P><P>&nbsp;</P><P>Please clarify, thanks.</P>Sat, 27 Aug 2016 11:18:19 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/172505#M156apalo2016-08-27T11:18:19ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/173189#M157
<P>Any Optus reps able to reply to the above???</P>Tue, 30 Aug 2016 06:44:25 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/173189#M157apalo2016-08-30T06:44:25ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/173302#M158
<P>Welcome to Yes Crowd&nbsp;apalo!&nbsp;</P>
<P>&nbsp;</P>
<P>You are<STRONG> </STRONG>correct,&nbsp;only the audio music is data free.&nbsp;Non-audio content from the&nbsp;Apps will use your&nbsp;plan’s data. This means that content such as; song downloads, album art, video, advertisements, authentication and app analytic's will come out of the plans data. The amount that's used for this is still very small and in some apps you're actually&nbsp;able to disable the images.&nbsp;</P>
<P>&nbsp;</P>
<P>The most important thing to remember is, you can only stream music without using your data on the Google Play Music, iHeartRadio, Pandora and Spotify apps on your phone or tablet. &nbsp;If you stream music via the websites of the music providers on your phone, this will use your included data. So don’t forget that data free music streaming is only available via the selected streaming service apps on a phone or tablet J</P>Wed, 31 Aug 2016 01:33:33 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/173302#M158Serena2016-08-31T01:33:33ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/175469#M159
<P>You can use the free version of Google Play Music and upload your library to the Google cloud. Then you can stream your own music!</P>Mon, 12 Sep 2016 03:41:40 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/175469#M159Alex_G_Bell2016-09-12T03:41:40ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/175776#M160
<P>Does this free service include the saving/downloadng of music files on the Spotify app?</P><P>Or just streaming them?</P>Wed, 14 Sep 2016 02:29:06 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/175776#M160Kdg2016-09-14T02:29:06ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/175898#M161
<P>Hey Kdg,</P><P>&nbsp;</P><P>Saving/Downloading will use your data</P><P>Only streaming portion is free.</P>Wed, 14 Sep 2016 14:29:55 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/175898#M161Nvier2016-09-14T14:29:55ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/176466#M162
<P>Hopefully Apple Music will be included soon?</P>Sat, 17 Sep 2016 20:25:41 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/176466#M162Jmaust2016-09-17T20:25:41ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/177912#M163
<P>I already have Spotify and pandora apps downloaded Can I just start using those apps and get the free streaming music or do I need to re download special apps&nbsp;</P>Sat, 24 Sep 2016 00:36:31 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/177912#M163Swami2016-09-24T00:36:31ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/178294#M164
<P>Spotify, through the mobile app, now has the ability to handle podcasts. Will podcasts be included in the free streaming content?</P>Mon, 26 Sep 2016 13:20:35 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/178294#M164thornhawk2016-09-26T13:20:35ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/178297#M165
<P>Heya <LI-USER uid="107473"></LI-USER> - you don't need to re-download the Apps however you do need to register for the Music Streaming offer via My Account or by chatting to our billing team on 133937.</P>
<P>&nbsp;</P>
<P>Hey <LI-USER uid="108352"></LI-USER> - just getting clarification on whether the Streaming includes podcasts. I'll get back in touch once I have an answer <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P>Mon, 26 Sep 2016 13:57:43 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/178297#M165Hollie2016-09-26T13:57:43ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/178963#M166
<P>Hey @Swamin - sorry for the delay, I can confirm the Podcasts will be included in the unmetered data offer on Spotify <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P>Fri, 30 Sep 2016 13:12:19 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/178963#M166Hollie2016-09-30T13:12:19ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/180099#M167
<P>I've recently registerd and activated my data-free music with Pandora. However, it seems that my Pandora iPhone app won't connnect since doing this, unless I'm connected to WiFi, which is completely useless to me. Any ideas what's going on, or how I fix it?</P>Fri, 07 Oct 2016 03:57:44 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/180099#M167SenorJonez2016-10-07T03:57:44ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/180105#M168
<P>That's odd <LI-USER uid="112217"></LI-USER>...so when you're connected on the Mobile Network and open up the App does it give you an error? Can you please try uninstalling/reinstalling the app and testing it out on 3G only.</P>Fri, 07 Oct 2016 04:42:48 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/180105#M168Serena2016-10-07T04:42:48ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/182596#M169
<P>If&nbsp; I connect my phone via bluetooth in my car can I&nbsp;stream Pandora music free or is that considered as tethering?&nbsp;</P>Thu, 20 Oct 2016 02:08:50 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/182596#M169angeloabbattist2016-10-20T02:08:50ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/182601#M170
<P>Hey&nbsp;angeloabbattist, as long as you are using Bluetooth from the official Pandora app, this would not be considered tethering as you are not sharing the data. Using Bluetooth would not count towards your data allowance</P>Thu, 20 Oct 2016 02:27:35 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/182601#M170Casey_2016-10-20T02:27:35ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/182671#M171
<P>Typical, no Apple Music. Considering Optus offer Apple products they should really strike a deal to offer Apple Music data free</P>Thu, 20 Oct 2016 11:33:11 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/182671#M171ashley_s2016-10-20T11:33:11ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/182684#M172
<P>We offer plenty of other services&nbsp;ashley_s, but at this stage we don't have any plans to extend this offer to Apple Music. This may change in the future but given that offering this would be a dialogue between us and Apple, both parties would need to agree to the terms of the offer. I don't know the specific reasons that we don't offer Apple Music as part of the data free music, however we've been able to successfully partner with many other streaming services, so it may be that the terms of the offer are unsatisfactory to one of the parties involved.</P>Thu, 20 Oct 2016 14:38:04 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/182684#M172Shae2016-10-20T14:38:04ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/183114#M173
<P>I have recently been talking to optus team members online and they have told me that ony the plan i'm with I don't have to pay for premium account and I get it for free and that they have set it up for me? But i'm unable to browse without data for free?</P>Sun, 23 Oct 2016 11:22:01 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/183114#M173Shanna2016-10-23T11:22:01ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/183131#M174
<P>Hard to say without looking at your account <LI-USER uid="117343"></LI-USER>, feel free to send your details through in a private message to a moderator and we'll check it out.</P>Sun, 23 Oct 2016 12:55:23 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/183131#M174Toomey2016-10-23T12:55:23ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/186042#M175
<P>I would really recommend Optus is a good customer service to any one of my friends and family thanks guys for my new phone</P>Sat, 12 Nov 2016 05:43:49 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/186042#M175lee5902016-11-12T05:43:49ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/186048#M176
<P>Great to hear <LI-USER uid="124192"></LI-USER> and thanks for the feedback <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> Please let us know if you need anything!&nbsp;</P>Sat, 12 Nov 2016 06:28:33 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/186048#M176Guy2016-11-12T06:28:33ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/187035#M177
<P>I am still waiting for a confirmation txt or email and it's been over 36hrs, when the txt said to expect a 4hr delay. When will free streaming start?</P>Sun, 20 Nov 2016 06:00:12 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/187035#M177HL16122016-11-20T06:00:12ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/187038#M178
<P>Heya <LI-USER uid="126484"></LI-USER> - you should receive a text message once it's activated, definitely shouldn't take that long though. Are you able to PM me through your full name, DOB and the mobile number and I'll check it out and see if it's been added <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P>Sun, 20 Nov 2016 06:18:36 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/187038#M178Hollie2016-11-20T06:18:36ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/187754#M179
<P>postpaid newbie: my data free music streaming was DISABLED accidently, now I cant find a way to ENABLE it. getting fustrated and flustered. &nbsp;Help!&nbsp;</P><P>&nbsp;</P>Fri, 25 Nov 2016 22:40:37 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/187754#M179lostndewoods2016-11-25T22:40:37ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/187760#M180
<P>Hey <LI-USER uid="128183"></LI-USER>, have you tried reactivating it via your Optus.com.au/myaccount. You'd just need to hit the "entertainment tab" on your dashboard → click the corresponding service number and "enable music streaming". Let us know if you run into any trouble - we can always have this applied manually from our end <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P>Fri, 25 Nov 2016 23:25:43 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/187760#M180Dan_C2016-11-25T23:25:43ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/187778#M181
<P>Got it back, thanks to the sales team via live chat.&nbsp;</P>Sat, 26 Nov 2016 01:45:32 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/187778#M181lostndewoods2016-11-26T01:45:32ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/187782#M182
<P>Ah, great to hear it <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> Thanks for the update <LI-USER uid="128183"></LI-USER>.&nbsp;</P>Sat, 26 Nov 2016 01:49:28 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/187782#M182Dan_C2016-11-26T01:49:28ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/188507#M183
<P>My plan states I can stream Google Play Music for free. Part of my Google Play Music Subscription allows me to also use Youtube Red (or Youtube Music) will streaming this also be free?</P>Thu, 01 Dec 2016 08:21:22 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/188507#M183Stotty2016-12-01T08:21:22ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/188541#M184
<P>Sorry&nbsp;Stotty but these have different ways of being counted so the YouTube would count towards the data <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span>&nbsp;On the upside, there's no ad's on your YouTube! - Shae</P>Thu, 01 Dec 2016 17:55:11 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/188541#M184Shae2016-12-01T17:55:11ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/189206#M185
<P>I have ' download using cellular' turned off in Spotify so I know the app is not downloading songs while on 4G. Last month I used about 9GB of data and almost 18% of this was attributed to Spotify, so about 1.6GB. I probably stream on average 3-4 hours a day. This seems like a lot of data for album artwork/analytics if that is all the Spotify app would be using. Anyone else experiencing similar data usage via Spotify?</P>Wed, 07 Dec 2016 01:08:29 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/189206#M185JustinF2016-12-07T01:08:29ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/189223#M186
<P>When using the mobile broadband USB modem on an eligible plan, do the specific apps on Xbox One work with the unmetered data or is only the mobile phone and tablet apps?</P>Wed, 07 Dec 2016 03:26:13 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/189223#M186Lunarcy2016-12-07T03:26:13ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/189238#M187
<P>Hmm that's unusual JustinF <span class="lia-unicode-emoji" title=":confused_face:">😕</span>&nbsp;</P>
<P>&nbsp;</P>
<P>The data you see via your insights will still include your Spotify data however this isn't taken out of your total data usage that you see in the usage tab.&nbsp;</P>
<P>&nbsp;</P>
<P>The 9GB of data will be made up of data outside of the 1.6GB you used with Spotify.</P>
<P>&nbsp;</P>
<P>You're welcome to PM me and I can check this out for you. I'd just need your mobile number, full name and date of birth as well as your okay to access your data breakdown information.</P>
<P>&nbsp;</P>
<P>Hey Lunarcy <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P>
<P>&nbsp;</P>
<P>Which apps are you looking at using?</P>
<P>&nbsp;</P>
<P>Happy to clarify this for you.</P>Wed, 07 Dec 2016 05:24:20 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/189238#M187Marie2016-12-07T05:24:20ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/189239#M188
<P>I'm looking at using both Netflix and Pandora apps that available from the Microsoft Xbox store (my plan is eligible for both free streaming options).</P><P>Also to clarify, I'm using the wifi USB modem that came with the plan. Would any phone or tablet that is connected via wifi be able to get the free streaming if they use the mobile apps?</P>Wed, 07 Dec 2016 05:39:05 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/189239#M188Lunarcy2016-12-07T05:39:05ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/189248#M189
<P>Thanks Lunarcy <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> TV Streaming is only available on Tablet plans. I'd recommend checking out more info <A href="http://www.optus.com.au/shop/promotions/stream" target="_blank">here</A>. To confirm data free Mobile TV streaming is not suitable for tethering, hot-spotting to multiple devices or streaming to a bigger screen using services such as Chromecast or Apple AirPlay. If you do tether or stream to a bigger screen, it will use your plans included data. Hope this helps.</P>Wed, 07 Dec 2016 06:28:56 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/189248#M189Marie2016-12-07T06:28:56ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/189250#M190
<P>So to confirm, being on this <A href="http://smb.optus.com.au/opfiles/Shop/All/cis/Cis%20Documents/1415707_CIS_$70_My_Mobile_Broadband_Plus_50GB.pdf" target="_blank">plan</A>&nbsp;and using this <A href="http://www.optus.com.au/shop/broadband/mobilebroadband/e5786" target="_blank">modem</A>&nbsp;to connect&nbsp;means that no device connected can utilise the free data for streaming TV or music?</P>Wed, 07 Dec 2016 06:44:30 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/189250#M190Lunarcy2016-12-07T06:44:30ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/189269#M191
<P>Thanks Lunarcy <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> The plan you have only has Music Streaming and Optus sports included. Mobile TV streaming isn't available on this plan - Marie&nbsp;</P>Wed, 07 Dec 2016 07:40:19 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/189269#M191Marie2016-12-07T07:40:19ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/189389#M192
<P>Hi,</P><P>I have a car stereo that has apple CarPlay.</P><P>If I use Spotify, Pandora or iHeartRadio through the CarPlay interface does that use my free music streaming?</P><P>Thanks,</P>Thu, 08 Dec 2016 03:54:20 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/189389#M192cgiacca2016-12-08T03:54:20ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/189399#M193
<P>Hey <LI-USER uid="131569"></LI-USER>, as long as your still using the app in your phone to actually stream the music it will be fine. I stream Spotify via Bluetooth in my car almost everyday &amp; haven't run into any extra charges on my bill <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P>Thu, 08 Dec 2016 04:40:51 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/189399#M193Shauna2016-12-08T04:40:51ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/189401#M194
<P>Thanks&nbsp;@Shauna. Though I don't use bluetooth as CarPlay requires you to use an iPhone cable, it does use the app on the phone so I figure it should be fine.</P>Thu, 08 Dec 2016 04:43:10 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/189401#M194cgiacca2016-12-08T04:43:10ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/189402#M195
<P><LI-USER uid="131569"></LI-USER> Ah I understand! Regardless as long as you're streaming it via your phone in the first place it will be fine <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P>Thu, 08 Dec 2016 04:49:13 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/189402#M195Shauna2016-12-08T04:49:13ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/189450#M196
<P>Hi Optus,</P><P>I use the Uber Driver App, it has a plugin that uses Pandora Music.</P><P>Is this streaming music included in my free streaming?</P><P>&nbsp;</P><P>Thanks, Adam</P><P>&nbsp;</P>Thu, 08 Dec 2016 10:49:32 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/189450#M196Adamsky2016-12-08T10:49:32ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/189453#M197
<P>Hey <LI-USER uid="131697"></LI-USER>! Are you accessing Pandora through the Pandora app, or is it accessed via the Uber Driver App?&nbsp;</P>Thu, 08 Dec 2016 11:03:35 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/189453#M197Shauna2016-12-08T11:03:35ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/191428#M198
<P>Just bought new phone on same plan and number. Will music streaming automatically migrate to my new phone? Or do I have to do something?</P>Sat, 24 Dec 2016 02:39:44 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/191428#M198phealixe2016-12-24T02:39:44ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/191432#M199
<P>Hope you're enjoying the phone so far <LI-USER uid="135677"></LI-USER>! If you haven't changed your plan, you shouldn't &nbsp;need to re-add this. If you private message me your full name, number + DOB, I'll confirm this for you though&nbsp;<span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P>Sat, 24 Dec 2016 03:06:56 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/191432#M199JustinB2016-12-24T03:06:56ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/195049#M200
<P>Is there something I have to do to sign this up I got a message saying I now have free music &nbsp;</P><P>is it as easy as just downloading the app and it will automatically work or is there something I have to do?&nbsp;</P>Mon, 23 Jan 2017 00:30:13 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/195049#M200Kaitlin212017-01-23T00:30:13ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/195233#M201
<P>Hey <LI-USER uid="143815"></LI-USER>. If the&nbsp;data free music streaming offer is active on your service, making good use of it is as easy as downloading one of the participating apps, choosing a track and hitting play! You'll want to make sure you're using either the&nbsp;Google Play Music, iHeartRadio, Pandora or Spotify apps - third party apps are not eligible. If you have any other questions, please let me know.&nbsp;</P>Tue, 24 Jan 2017 04:28:17 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/195233#M201Mike-N2017-01-24T04:28:17ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/195500#M202
<P>Hi Optus, I signed up to a new plan last Saturday, I received a text message an hour later saying that it data free streaming was ready to go on this device. Does that mean it's good to go? Or it's ready to sign up? I cannot find the offer in entertainment when I log in is all.&nbsp;</P>Wed, 25 Jan 2017 22:59:26 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/195500#M202Jdase22017-01-25T22:59:26ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/195596#M203
<P>Hey <LI-USER uid="144598"></LI-USER> - the SMS you received is in relation to the data free bolt on being added however, if you'd like to double check you can also chat with us&nbsp;<A href="http://yesopt.us/chat2us" target="_blank">here</A>.</P>Thu, 26 Jan 2017 16:07:51 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/195596#M203Hollie2017-01-26T16:07:51ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/201169#M204
<P>So I don't understand, do I just have to start streaming the music, and it will work or do I have to turn the data on? But if I turn the data on will it use the data?&nbsp;</P>Sun, 05 Mar 2017 07:47:20 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/201169#M204Mini2017-03-05T07:47:20ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/202636#M205
<P>Hi <LI-USER uid="155024"></LI-USER>,&nbsp;Google Play Music, iHeart Radio, Pandora and Spotify are&nbsp;unmetered on the mobile number that has Mobile Music Streaming bolt-on activated. So the data will be used to stream, but it won't&nbsp;come off you&nbsp;monthly data pool, it will be excluded.</P>Sun, 12 Mar 2017 17:27:18 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/202636#M205Scott_M2017-03-12T17:27:18ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/206094#M206
<P>Got my plan this month and got a text about receiving the no data cost music for Spotify but so far this month I've used 1.6gb for it and I haven't downloaded anything would this data be coming all from advertising and song covers or their genius lyrics thing they have on there? Also I don't use it constantly which might explain the cost but only used it maybe once a day for 26 days now&nbsp;</P>Tue, 04 Apr 2017 11:56:54 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/206094#M206Rjwood52017-04-04T11:56:54ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/207423#M207
<P>I am yet to receive an sms or email to confirm that I'm able to commence music streaming on the two devices on my account. &nbsp;Can you please advise.</P>Sat, 15 Apr 2017 17:53:21 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/207423#M207goldinsu2017-04-15T17:53:21ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/207425#M208
<P>Hi <LI-USER uid="165849"></LI-USER> - happy to take a look at this for you. Please send me a private message with your full name, mobile or account numbers and DOB for ID. Chat soon!</P>Sat, 15 Apr 2017 20:11:59 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/207425#M208Esther2017-04-15T20:11:59ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/210120#M209
<P>I didn't ask for it, I don't understand it, I don't want it, don't do it I don't trust you Optus.&nbsp;</P>Tue, 02 May 2017 05:14:35 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/210120#M209Jeff13562017-05-02T05:14:35ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/211088#M210
<P>Hey <LI-USER uid="170515"></LI-USER>, we can remove the free music streaming for you, however if we do and you use any of the eligible streaming apps then you will be charged for the data you use. If you would like us to remove this feature for you, please send us a private message with your mobile number, full name and DOB.&nbsp;</P>Mon, 08 May 2017 20:04:21 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/211088#M210Casey_2017-05-08T20:04:21ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/211759#M211
<P>Hi,</P><P>When I log on it says that my data free music is activated and has been for a few days, however I've just checked my data usage and Spotify has been using my data the last 2 days. Any other things that I'm meant to have done for it to not use my data?&nbsp;</P>Sun, 14 May 2017 03:28:48 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/211759#M211Shannon342017-05-14T03:28:48ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/211919#M212
<P>Hey <LI-USER uid="173736"></LI-USER>,&nbsp;the insights tool on your My Optus app will still show much data has been used whilst streaming. If you click the "data pool " tab, you'll see your total usage minus applications that are unmetered.&nbsp;</P>Mon, 15 May 2017 05:42:35 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/211919#M212Dan_C2017-05-15T05:42:35ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/310001#M213
<P>Hi Optus! I activated my data free music streaming 3 days ago but have not received the confirmation SMS or email as yet. Just wondering&nbsp;what I should do as the SMS saying my order was received said activation of the service would only take a few hours. Thanks!&nbsp;</P>Wed, 30 Aug 2017 00:11:49 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/310001#M213patty912017-08-30T00:11:49ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/369519#M214
<P>If I use the Spotify app on my laptop which is connected to my 4G mobile broadband plan, does this provide me with data free streaming of music?&nbsp; The FAQ only mention using the Spotify app on your "phone or tablet".&nbsp;</P><P>Cheers</P>Fri, 22 Dec 2017 02:51:07 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/369519#M214JaybeeFNQ2017-12-22T02:51:07ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/369652#M215
<P>Hey there <LI-USER uid="258215"></LI-USER>, streaming the music from a hotspot may count towards your data <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span>&nbsp;</P>
<P>You can find more info on this&nbsp;<A href="https://yescrowd.optus.com.au/t5/Blog/Postpaid-Music-Streaming-FAQs/ba-p/164929" target="_blank">here</A>&nbsp;under 'Can I tether or share my data free streaming?'.</P>Fri, 22 Dec 2017 15:59:32 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/369652#M215AlexRH2017-12-22T15:59:32ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/369667#M216
<P>So apparently my 4G mobile broadband plan for my home internet is NOT eligible for data free music streaming from Spotify.&nbsp; SO WHY did Optuse send me emails and invites to activate my data free streaming music from Spotify when I opened my account with them?&nbsp; (I have the emails to prove this)</P><P>Should I expect a call from customer support to reimburse me for the data I have chewed up because Optus led me SPECIFICALLY to believe I had access to data free music streaming from Spotify, or will I be going to the telecommunications industry ombudsman?</P><P>regards</P>Fri, 22 Dec 2017 21:17:02 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/369667#M216JaybeeFNQ2017-12-22T21:17:02ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/369722#M217
<P>If I am using the mobile broadband service through a dongle on my PC, and use the Spotify App to play music, does it qualify for free streaming? Thank you.</P>Sat, 23 Dec 2017 08:47:42 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/369722#M217Nick902017-12-23T08:47:42ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/369888#M218
<P>Hi <LI-USER uid="258215"></LI-USER>, terribly sorry to hear about the confusion with your mobile broadband plan. If you'd like to send us a PM with the full name, &nbsp;number and date of birth attached to the account we'd be happy to take a closer look into this for you.</P>Mon, 25 Dec 2017 07:42:43 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/369888#M218PhilC2017-12-25T07:42:43ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/370220#M219
<P>Hi <LI-USER uid="258215"></LI-USER> for some reason I'm unable to respond to your private message, sorry :s But thank you&nbsp;for sending the details through. I've taken a closer look into the service for you and it appears that mobile streaming has already been activated. You can also see this via your My Account →<A href="https://goo.gl/wCR5Ks" target="_blank">https://goo.gl/wCR5Ks</A> under the 'Entertainment' tab.</P>Wed, 27 Dec 2017 07:12:11 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/370220#M219PhilC2017-12-27T07:12:11ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/370234#M220
<P><LI-USER uid="73140"></LI-USER>you seem to have missed the ENTIRE point of my question!&nbsp; Yes, mobile streaming has been activated because I was invited to do so by Optus, 'who' led me to believe that I would have access to UNMETERED music streaming via Spotify.&nbsp; HOWEVER this apparently does NOT apply to my 4G mobile broadband that I use for home access.&nbsp; My streaming via Spotify HAS been using my data allowance.&nbsp; This was my question; WHY was I offered free music streaming if it does not apply to my device/account type.&nbsp;</P><P>Did you actually read my question that you responded to?</P><P>If someone from customer support does not contact me promptly to explain why I was offered unmetered music streaming via Spotify, when apparently it does NOT apply to my account/device then I will be taking this to the telcommunications industry ombudsman.</P>Wed, 27 Dec 2017 09:25:43 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/370234#M220JaybeeFNQ2017-12-27T09:25:43ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/370391#M221
<P>I think there is some confusion here, <LI-USER uid="258215"></LI-USER>. You currently have music streaming active on your service. You will still see usage from Spotify when checking your data consumption however this will not be charged to your account at the end of the month. We are required to show you what you have been using data on regardless of whether or not this is unmetered. Do you mind if I ask if you've encountered any excess charges because of this?</P>Thu, 28 Dec 2017 05:52:19 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/370391#M221PhilC2017-12-28T05:52:19ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/371792#M222
<P>Hi,</P><P>&nbsp;</P><P>I recently changed my plan but as the phone is on back order, I'm still on my current plan and won't switch over until my new phone arrives. Under entertainment on my account, music streaming is now 'pending' when I've had it activated for quite some time.&nbsp;</P><P>Does this mean music streaming is not currently data free on my existing plan?&nbsp;</P><P>&nbsp;</P><P>Thanks!</P>Thu, 04 Jan 2018 11:28:32 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/371792#M222at842018-01-04T11:28:32ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/372029#M223
<P>Hey <LI-USER uid="263305"></LI-USER>, if music streaming was previously active on your pass service this would indicate it's still data-free even before you make the switch to the new plan. We can double check this for you to ensure everything is still okay on our end, send through a <A href="https://yescrowd.optus.com.au/t5/notes/privatenotespage/tab/compose/note-to-user-id/214255" target="_blank">private message</A> with your account details and we'll take a look.</P>Fri, 05 Jan 2018 08:09:55 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/372029#M223Tano2018-01-05T08:09:55ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/430901#M224
<P>Hi there.</P><P>&nbsp;</P><P>This may be too early to tell.</P><P>&nbsp;</P><P>Currently Google are in the process of combining their Google Play Music service into YouTube Music. Not sure if Google have come right out and said that, but that's my understanding of the situation.</P><P>&nbsp;</P><P>Has there been any indication whether YouTube Music will be part of the Quota Free Music streaming that you guys offer?</P><P>&nbsp;</P><P>Thanks!</P><P>&nbsp;</P>Fri, 25 May 2018 02:40:57 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/430901#M224deanomalino2018-05-25T02:40:57ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/431138#M225
<P><LI-USER uid="87071"></LI-USER>,</P>
<P>&nbsp;</P>
<P>&nbsp;</P>
<P>&nbsp;can't say that we've heard anything from upstairs on that one@M0F0</P>
<P>&nbsp;</P>
<P>Their pricing structure is a bit confusing.&nbsp;</P>
<P>&nbsp;</P>
<P>The premium subscription charge for YouTube Premium is slightly higher than a Premium Google music subscription and includes all&nbsp;Current content available on YouTube Premium.&nbsp;</P>
<P>&nbsp;</P>
<P>&nbsp;</P>
<P>The great new for existing google music subscribers is that they won't see a change to the way that they're charged. They’ll also receive access to YouTube Premium as they'd already had an active YouTube Red account.&nbsp;</P>
<P>&nbsp;</P>
<P>It'll be interesting to see whether they can convince customers of other popular streaming services like Netflix to give it a shot. The free access to Google play is a great incentive to switch.&nbsp;</P>
<P>&nbsp;</P>
<P>I think we’ll have to wait and see what the uptake is like at launch.</P>Fri, 25 May 2018 16:08:23 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/431138#M225Dan_C2018-05-25T16:08:23ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/479427#M226
<P>I already pay for premium Spotify ( with no ad breaks) &nbsp;If I cancel that and 'use &nbsp;the Optus service do I now get ads during playlists.</P>Mon, 24 Sep 2018 18:30:33 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/479427#M226Villanick2018-09-24T18:30:33ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/479429#M227
<P>Hi @&nbsp;Villanick - Sorry for the confusion here. Optus music streaming offer means any usage while connected to the App is un-metered and this usage is not using your mobile plan data. The subscription charges or your account with Spotify is not linked to the offer. So if you are already using premium Spotify, you can continue using that on Optus network and this streaming of&nbsp; music won't be using your data allocation.&nbsp;</P>Mon, 24 Sep 2018 20:14:18 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/479429#M227Aman_B2018-09-24T20:14:18ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/484761#M228
<P>worst avatars ever!!!</P><P>So, I want to stream music from other than the "data free" app selection by optus and Im not bothered that its not free streaming. Happy for it to come out of my data allowance.</P><P>How do I know if streaming has been enabled on my account (postpaid)?</P>Tue, 09 Oct 2018 09:51:36 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/484761#M228aids2018-10-09T09:51:36ZRe: Postpaid Music Streaming FAQshttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/484798#M229
<P>Hey&nbsp;aids - shoots us a private message, with your full name, DOB and service/account number so we can check this for you.</P>Tue, 09 Oct 2018 18:02:08 GMThttps://yescrowd.optus.com.au/t5/Blog-Archive/Postpaid-Music-Streaming-FAQs/m-p/484798#M229Wesley-J2018-10-09T18:02:08Z