SMS to China

All responses

David Trey
staff

Replied on Feb 16, 2013 - 12:42 UTC

Hello Stewart,

Please tell me - are you using Chinese characters within the task names? Could you please try to set a test task with Latin letters, set an SMS reminder to it and let me know if you'll see the content of the task within this reminder?

Also, if you're using an Android phone or an iOS device, you could receive push notifications instead when using the Todoist app.

Best regards,
David

肖

肖龙泉

Replied on Feb 25, 2013 - 01:45 UTC

David,

I've tried, Latin letters can present, but not the Chinese characters.I am a chinese user and using my blackberry browser instead of the app, you know we don't have an app on bb.Thank you

Best regards,
Stewart

David Trey
staff

Replied on Feb 25, 2013 - 12:44 UTC

Stewart,

Thank you for the clarification, I will pass it to our developers and we'll look into it if it's possible to support Chinese characters through our SMS service.

For now, as a workaround, you could try to select "Email reminders" as the default way of receiving notifications and use the email address you're using with Todoist on your Blackberry. This way, each time you receive a reminder, you will be notified that you've got an email.

Best regards,
David

肖

肖龙泉

Replied on Feb 26, 2013 - 01:15 UTC

Thank you. Get us informed if you can support Chinese characters.

David Trey
staff

Replied on Feb 26, 2013 - 19:37 UTC

Hello Stewart,

We've contacted our SMS provider and unfortunately, Chinese characters will not be supported as this is a limitation on their end (by the SMS provider). We're sorry for the inconvenience.

Best regards,
David

肖

肖龙泉

Replied on Feb 27, 2013 - 05:18 UTC

David, that 's ok. Thanks for you help.

H

hivar

Replied on Dec 30, 2013 - 08:39 UTC

It seems still can't support sms to China user?? I also tried but failed. It's not convenient.

David Trey
staff

Replied on Dec 30, 2013 - 13:29 UTC

Hello Hivar,

Please try to type in your phone number in this format incl. your country code: +123456789 no dashes or spaces, then set your provider/location to "International, not on the list" and from the "Number to send from" drop-down menu pick one of the Canadian numbers and you should be able to receive SMS reminders.

Unfortunately, if you use Chinese characters within your task names, they won't be displayed within the SMS. It's a limitation from our SMS provider. Sorry for the inconvenience.