Frequently Asked Questions for pavliks.com

Where are you located?
We are located at 80 Bell Farm Road in Barrie, ON. Stop by for a coffee!

Do you work with customers outside of your city?
We have customers locally and all across North America, Europe and Australia. Where are you?

What are your business hours?
Our office hours are Monday to Friday, 8:30am - 5:00pm Eastern Time. But feel free to send us an email anytime!

Do you fix home computers?pavliks.com provides IT services exclusively to business, we do not support personal or home computers.

How do I access support for my business systems?
Having some trouble with your systems? Fill out a convenient online support request, or give us a call 1-877-728-5457.

Do you provide after hours support?
Yes we do. If your request is afterhours and an emergency, call us at 1-877-728-5457 and choose the afterhours support menu option from our voicemail system. You will be forwarded to our live attendant who will field your request. Please note afterhours rates will apply.

Why would my business choose your services?
Well, here are 3 great reasons you should choose pavliks.com:

Our skills individually and collectively are exceptional. We work together, draw on the knowledge and experience of the team to solve customers' problems. We hire skilled and excited IT professionals.

Commitment to our solutions. We actively select hardware and software solutions that we believe are the best value for our customers. As such, we do not "dabble" in other solutions, we are EXPERTS in our chosen fields.

We have personality. Since most of our computers don't talk to us yet, it's important to have a relationship with people that do. Our teams are super geeky and love technology, but they are also great with people and will talk to you in the language you prefer, business terms or geek speak - your choice!

Exceptional Service. (ok I can't count, that's 4!). We will answer the phone when you call, respond to emails and genuinely care about the questions and concerns that you may have. We live the Exceptional Customer Experience with you.

What our Clients say

Extremely Satisfied

The pavliks.com team provided excellent direction, graphic design, product development and customer service. They were able to work within our budget to create a sophisticated vehicle that we can use to share information with our patients, donors, community and Board of Directors.
We are extremely satisfied with Sitefinity and will continue to use pavliks.com for years to come.

-Orillia Soldiers' Memorial Hospital

Solutions for today and the future

Websites are an integral part of marketing today and we needed a CMS system that would meet our needs now and one that we could grow with.
Many thanks to the team at pavliks.com for providing us with a solution.

-Nudura Corporation

Experience sets them apart

The success pavliks.com was able to demonstrate with prior Sitefinity projects combined with the support options available from a recognizable CMS provider set them apart as the solution for our requirements.

-Squires Resources

Quality People at pavliks.com

We have been very impressed with the quality of people at pavliks.com and their ability to tackle intricately complex operations and execute to satisfaction.

-National Hockey League Players' Association

Hit the Ground Running

Quite frankly we anticipated more hiccups. But everything has been seamless and we've been able to hit the ground running.

-Ontario Hospital Association

Good Fit For NHLPA

pavliks.com was a good fit for the NHLPA because of its previous experience with other professional sporting organizations.

-National Hockey League Players' Association

Data becomes an asset with CRM

Our member data used to be a burden, but it is becoming an increasingly valuable asset. With Dynamics CRM, we can mine and analyze our data to better understand the people we support.

-Ontario Hospital Association

Thanks for helping so quickly

I want to say thank you for how quickly we got help this week when our server went down. We really only ended up with one day of down time waiting for the parts. Had we not had your support I know it would have been much longer and we may have bought stuff that we really didn’t need.

-Wendat Community Programs

Delivered as Promised!

pavliks.com did a good job of understanding the specific details of Newport Sports business processes. The product delivered what it promised, nothing is missing!