Both products help network management staff visualize and understand the layout of complex network
events and the impact of network events and failures upon them. Network Manager IP Edition V3.7
topology-based event correlation and root-cause analytics and Network Manager Transmission Edition
V5.6 event correlation and event enrichment help network operations center technicians work more
efficiently by focusing time and attention on root cause events and by helping to identify symptom
events that can be filtered into a separate view.

Using advanced network discovery and visualization, network operations center operators can view the
network infrastructure and associated events that can be critical to specific customer services.
The network discovery and modeling capabilities of Network Manager IP Edition V3.7 and Network
Manager Transmission Edition V5.6 offer enterprises and service providers the accurate, real-time
visibility of the network infrastructure that they need to effectively use this infrastructure.
This can help reduce operational expenditures, reduce future capital expenditure, and maximize
revenues. In addition, these products provide detailed flexible inventory reporting, and the
network data required, to help reconcile other systems you use to support your business.

Inventory reports and data integrations

In conjunction with Network Manager IP Edition V3.7 and Network Manager Transmission Edition V5.6,
IBM has developed new inventory reports based on the Eclipse Business Intelligence and Reporting
Tools (BIRT) technology, which is hosted on the IBM Open Process Automation Library (OPAL). Visit
the OPAL Web site at

Reporting capabilities delivered in previous releases of Network Manager
IP Edition and Network Manager Transmission Edition are extended with
additional device availability reports. The following reports are
available from OPAL:

Summary reports on discovered assets

Detailed drill-down reports on discovered assets

Availability reports showing current status of devices and their ports
and interfaces

In addition, an IBM Tivoli Change and Configuration Management Database
(CCMDB) integration module is available in OPAL to populate the CCMDB
with network configuration information discovered by Network Manager IP
Edition V3.7 and Network Manager Transmission Edition V5.6. The
Discovery Library Adapter provides the following information to CCMDB:

Basic network resource information

Optionally, IPv4 subnetting and addressing information

Key enhancements included in Network Manager IP Edition V3.7

Faster time to value

A quick start installer quickly installs and configures Network Manager
IP Edition V3.7 in line with best practices. This installer first
confirms that the host system has adequate resources. The installer then
installs the software and performs the following configuration steps:

In addition, the installer prompts the user for information in order to
start a network discovery. This discovery demonstrates to the system
administrator that the software has been deployed and configured
correctly and quickly returns an initial discovery of the network.

Add and Remove Nodes script adds new devices for monitoring or to remove
nodes you no longer want to manage immediately without waiting for the
next scheduled discovery poll.

Trigger partial discovery of device on demand without waiting for the
next scheduled discovery poll.

Mark nodes and interfaces in-maintenance or unmanaged.

Through the UI, network administrators can mark a device or interface
unmanaged (or in-maintenance mode). Any subsequent alarms from this
component generated by configuration changes can be grouped and
identified as within a maintenance window so that network operators can
prioritize these events appropriately.

Monitor configuration UI.

A Web-based UI enables an administrator to define network data polling
policies to actively help monitor the health of the network and flag
network deterioration before it causes service outage. Network Manager
IP Edition V3.7 delivers many predefined policies; for example, monitor
the CPU usage of all Cisco routers in my Manhattan office every 3 seconds
and create a major alarm if the usage goes above 90%.

Server administrators can use scripts to perform common administrator
tasks, such as:

Scripts to collect logs, cores, and system environment help IBM Support
troubleshoot any configuration issues.

Network operator tasks:
Network Manager IP Edition V3.7 includes a new device structure
browser view that allows a network operator to drill into an individual
device's configuration. This view provides a means to navigate down to
the chassis, cards, and ports, and interfaces on any selected device. It
offers detailed configuration and status information on each component
and the ability to launch an in-context operational, administration, and
maintenance (OAM) tool from the selected component. This view is
designed so that navigation and administration are consistent with the
network topology maps.

Dynamic auto-partitioning to create new partitions automatically if a
newly discovered device does not match the current set of partitions

Extended next-generation network support

Network Manager IP Edition V3.7 includes enhanced MPLS discovery and
event correlation rules. In analyzing common problems that occur in MPLS
networks, event correlation rules can be prioritized based on how often a
problem occurs and whether it affects service.

Failure can occur frequently (perhaps daily) at the service provider's
network edge, and backup network links may not be available. Network
Manager IP Edition V3.7 helps:

Identification of private and public BGP Abstract Syntax Notation (ASN)

Resolution of public ASN to names

Identification of OSPF area and router types such as stub areas, area
border routers, designated routers, and so on

Discovery and visualization of OSPF Network Link State Advertisements
(LSA)

Identification of iBGP and eBGP peering sessions

Inference of eBGP speakers in external networks

In addition to discovery and modeling support for new devices, Network
Manager IP Edition V3.7 provides new function for extracting network
topology information from Element Management Systems or other network
topology repositories. Network Manager IP Edition V3.7 publishes a
standard XML interface to which data can conform, defines standard
process flow for discovery and discovery collectors, and is extensible.
Using this new mechanism it delivers support for two out-of-the-box
integrations: the Alcatel 5620 SAM Element Management System and
importing from a flat file (which could be used to import from other
network topology data sources).

User interfaces (both system administrator1 and network operator
interfaces) support globalization and are available in the following
languages: English, Japanese, Korean, Simplified Chinese, and Traditional
Chinese.

Platform support is extended to include the following platforms:

Red Hat Enterprise Linux (RHEL) ES/AS 4.0

SUSE Linux Enterprise Server (SLES) 9.0 and 10.0

1

Certain system administrator screens have not been globalized and are
available only in English. In addition, the product installer is
available only in English. For more information, contact your IBM
representative.

To simplify deployment, electronic license key checking, which was previously implemented using
Flex/LM, has been removed.

Upgrading from IBM Tivoli NetView

Network Manager IP Edition V3.7 includes tools to help upgrade from IBM Tivoli NetView. The
following IBM Tivoli NetView distributed configurations can be imported into Network Manager IP
Edition V3.7:

Discovery domain2

SNMP community names2

Location.conf

Preserve unmanaged devices2

2

These properties can be imported from other network management systems if you are upgrading from
another vendor's product.

An IBM Redbook details best practices for upgrading and how best to configure Network Manager IP
Edition V3.7 in upgrade scenarios. Many features, described in this announcement, deliver
improvements over existing features in IBM Tivoli NetView, specifically in the monitor configuration
UI and the in-maintenance mode enhancement.

Components no longer supported

The following components are no longer supported in Network Manager IP Edition:

Single network topology data store for layers 1, 2, and 3 of the network

Network Manager Transmission Edition V5.6 stores the network topology information it discovers into
the NCIM, a standards-based network topology model. NCIM is based on the Telemanagement Forum
standard (TMF608) and the DMTF's Connectivity and Inventory Model (CIM). It describes an abstract
data model for network inventory and topology information for Open System Interconnection (OSI)
layers 1, 2, and 3. NCIM supports several commercial off-the-shelf databases. It is delivered with
MySQL 5.0 support; or, alternatively, you can use an existing Oracle 9i V2/10g or IBM DB2
distributed V8.2 and V9.1 license, if available.

NCIM is the central data repository for network information and enables common user interfaces and
tools for managing your network, including layers 1, 2 and 3, such as:

Single network visualization GUI for network operators to manage layers 1, 2, and 3 of the network

Using the single network topology data store for all network information, Network Manager
Transmission Edition V5.6 uses the TopoViz client for network operators to help manage the network,
previously available only to help manage IP networks. This helps to ensure that the network
operators have a single console, consistent tools, and workflows to help manage all of their
networks, including xWDM, SONET, SDH, IP, Ethernet, and MPLS.

Improved network operator views

By reusing the network visualization UI from Network Manager IP Edition V3.7, Network Manager
Transmission Edition V5.6 network operators, responsible for transmission networks, can take
advantage of improvements to help increase their efficiency in diagnosing and resolving network
problems.

The network operator GUI includes the following improvements over the previous release:

Flexible filtering enables a user to filter on any discovered value from the network.
Out-of-the-box filters support viewing the network by geography or grouped by network equipment
vendor. These views are dynamic, meaning that as new devices are discovered, the existing filters
are applied to the new device and the device is automatically added to the relevant topology groups.

A network topology navigation tree displays the current outstanding alarms for all devices.

Network topology maps can scale to a larger number of devices and includes powerful zoom and panning
technology.

A device structure browser enables the operator to drill into a device to see its configuration and
provides status and in-context tools for each configuration item.

The network operator can view multiple Network Manager Transmission Edition V5.6 managed domains
(many instances of a Network Manager Transmission Edition V5.6 system and its discovered topology)
from a single console.

Improved system administrator views

Network Manager Transmission Edition V5.6 includes all its system administrator functions within the
same Netcool GUI foundation Web deployment infrastructure  same as other IBM Tivoli Netcool
products. This helps simplify deployment and lower cost of ownership across the product portfolio,
providing single sign-on, a consistent look and feel, and a common installer. Within a single
console, the system administrator can configure IBM Tivoli Network Manager products and IBM Tivoli
Netcool/Webtop.

This consistent UI helps the administrator:

Control and support the system:

Check the status of the system

Shut down the system

Purge the log files

Enable and change trace settings for system troubleshooting

Create and schedule network discovery tasks with a Web-based wizard

Load unmanaged devices into the network topology data store

Refine the discovery for network change:

Add network devices for monitoring or remove nodes you no longer want to manage immediately without
waiting for the next scheduled discovery poll

Trigger partial discovery of device on demand without waiting for the next scheduled discovery poll

Mark nodes and interfaces in-maintenance or unmanaged

Through the UI, network administrators can mark a device or interface unmanaged (or in-maintenance
mode). Any subsequent alarms from this component generated by configuration changes can be grouped
and identified as within a maintenance window so that network operators can prioritize these events
appropriately.

The Network Manager Transmission Edition V5.6 Web-based UI includes an XML-based framework to
configure pop-up menus to launch OAM tools in-context. These menus are available from topology maps
and the device structure browser. Menu items can be filtered based on the access rights of the
current user.

Administrative tasks and workflow are aligned between Network Manager Transmission Edition V5.6 and
Network Manager IP Edition V3.7 for those environments where the system is managing layer 1, 2 and 3
networks. In a high availability configuration, any failover activity is flagged in a consistent
manner to the administrator, whether the failover occurs in the IP discovery engine or the
transmission engine. In addition, if either discovery engine loses connectivity to a network
device, this problem is flagged and displayed in the topology maps in a consistent fashion across IP
and transmission networks.

Language and platform support extended

User interfaces (both system administrator and network operator interfaces) support globalization
and are available in the following languages: English, Japanese, Korean, Simplified Chinese, and
Traditional Chinese.

Platform support is extended to include the following platforms for both server and client
components:

RHEL 4.0

SLES 9.0 and 10.0

Support for the following platforms is scheduled to be available on September 28, 2007, for both
server and client components unless otherwise noted:

Accessibility by people with disabilities

IPLA licenses can be transferred from one machine to another within, but
not limited to an enterprise. You may aggregate the capacity for all the
processors the product is operated on to achieve a more economic price.
This will result in a single Proof of Entitlement (PoE). It is your
responsibility to manage the distribution of Value Units within the
limits of the entitlement of the product license.

Software Maintenance must cover the same capacity as the product license
entitlement. Software Maintenance will be available in the country in
which the agreement is made.

The Publications Center is a worldwide central repository for IBM product
publications and marketing material with a catalog of 70,000 items.
Extensive search facilities are provided. Payment options for orders are
via credit card (in the U.S.) or customer number for 20 countries. A
large number of publications are available online in various file
formats, and they can all be downloaded in all countries where IBM does
business.

4 KB of disk space for each expected event, per day of storage required

4 KB of disk space for each interface or port on a managed device

For example, if you expect 3,000 events each day and require them to be stored for 30 days, you
need:

3000 * 30 * 4 KB = 360 MB

The required total disk space in this example would be:

512 MB + 512 MB cache + 360 MB + (4 KB * ports)

AIX requirements:
When you run the programs on the AIX platform, refer to the
Network Manager IP Edition V3.7 Installation and Deployment Guide
(GI11-8077). Refer to the
Publications
section for information on how to obtain this guide.

Planning information

Software Maintenance is included with licenses purchased through Passport Advantage and Passport
Advantage Express. Product upgrades and technical support are provided by the Software Maintenance
offering as described in the Agreements. Product upgrades provide the latest versions and releases
to entitled software and technical support provides voice and electronic access to IBM support
organizations, worldwide.

IBM includes one year of Software Maintenance with each program license acquired. The initial
period of Software Maintenance can be extended by the purchase of a renewal option, if available.

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can
leverage the deep technical skills of the IBM lab-based, software services team and the business
consulting, project management, and infrastructure expertise of the IBM Global Services team. Also,
IBM extends its Software Services reach through IBM Business Partners to provide an unsurpassed
portfolio of capabilities. Together, they provide the global reach, intellectual capital, industry
insight, and technology leadership to support any critical business need.

To learn more about Software Services or to contact a Software Services sales specialist, visit

IBM Tivoli Enhanced Value-based Pricing terminology

IBM Tivoli software products are priced using IBM Tivoli Enhanced Value-based Pricing. This system
is based on the Environment-Managed Licensing Model, which uses a managed-environment approach.
Price is determined by what is managed rather than the number and type of product components
installed.

Unlike typical systems management licensing models that require entitlements of specific software
components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides you with
the flexibility to deploy IBM Tivoli software products within its environment in a manner that can
address and respond to your evolving architecture. That is, as the architecture of your environment
changes, your implementation of IBM Tivoli software can be altered, as needed, without affecting
your license requirements (as long as you do not exceed your entitlements to the software).

Under Enhanced Value-based Pricing, licensing and pricing of server-oriented applications are
determined based on the server's use in your environment. Typically, such applications are licensed
and priced in a manner that corresponds to each installed and activated processor of the server
managed by the IBM Tivoli application to help correlate price to value, while offering a simple
solution.

Where a server is physically partitioned, this approach is modified. This partitioning technique is
the approach used with systems that have either multiple cards or multiple frames, each of which can
be configured independently. For servers capable of physical partitioning (for example, IBM System
p Scalable POWERparallel® Systems servers, Sun Ultra servers, and HP Superdome servers), an
entitlement is required for each processor in the physical partition being managed by the IBM Tivoli
application. For example, assume that a server has 24 processors installed in aggregate. If this
server is not partitioned, entitlements are required for all 24 processors. If, however, it is
physically partitioned into three partitions, each containing eight processors, and IBM Tivoli
products were managing only one of the three partitions, then entitlements would be required for the
eight processors on the physical partition managed by the IBM Tivoli application.

For servers with virtual or logical partitions, entitlements are required for all installed and
activated processors on the server. For each IBM Tivoli application managing a clustered
environment, licensing is based on the cumulative number of installed and activated processors on
each server in the cluster for each IBM Tivoli application managing the cluster. Where the cluster
includes physically partitioned servers, the considerations described in the previous paragraph
concerning physically partitioned servers apply as well.

Enhanced Value-based Pricing recognizes the convergence of RISC and UNIX®, and Microsoft
Windows and Intel technologies, in order to simplify your licensing requirements, and to provide a
smoother, more scalable model. Pricing and licensing does not differentiate between non-System z
server platforms or operating systems. For some products, this platform neutrality extends to
System z and other host servers as well.

IBM Tivoli Enhanced Value-based Pricing terminology definitions

IBM Integrated Facility for Linux (IFL)

This optional facility enables additional processing capacity exclusively for Linux workload,
with no effect on the model designation of a System z or OS/390® server. Consequently, executing
Linux workload on the IFL will not, in most cases, result in any increased IBM software charges for
z/OS®, OS/390, VM, VSE, or TPF operating systems or applications. There is, as indicated, a
charge associated with the IFL, and there may also be a charge for applications that run on the IFL.
The IFL may be dedicated to a single Linux-mode logical partition or it may be shared by multiple
Linux-mode logical partitions. Installations should note that the Linux workspace enabled by this
facility will not support any of the S/390 traditional operating systems (OS/390, TPF, VSE, or VM).
Only Linux applications or Linux operating in conjunction with the Virtual Image Facility, an
environment that operates within a logical partition or in native S/390® mode and provides the
capability to create multiple Linux images, is supported by the IBM IFL.

Install

An install is a copy or instance of the program in the enterprise.

Partitions

A server's resources (CPU, memory, I/O, interconnects and buses) may be divided according to the
needs of the applications running on the server. This partitioning can be implemented with physical
boundaries (physical partitions) or logical boundaries (logical partitions).

Physical partitions are defined by a collection of processors dedicated to a workload and can be
used with systems that have either multiple cards or multiple frames, each of which can be
configured independently. In this method, the partitions are divided along hardware boundaries and
processors, and the I/O boards, memory, and interconnects are not shared.

Logical partitions are defined by software rather than hardware and allocate a pool of processing
resources to a collection of workloads. These partitions, while separated by software boundaries,
share hardware components and run in one or more physical partitions.

Processor ("per processor" charging under full capacity)

In full capacity charging, PoEs must be acquired for all activated processors (available for use)
that are on the server where the program or a component of the program is run.

Notes

IBM defines a physical processor in a computer as a functional unit that interprets and executes
instructions. A physical processor consists of at least an instruction control unit and one or more
arithmetic and logic units.

Multicore technology allows two or more processors (commonly called "cores") to be active on a
single silicon chip. With multicore technology, IBM considers each core to be a physical processor.
For example, in a dual-core chip, there are two physical processors residing on the single silicon
chip.

In the IBM System z IFL environment, each IFL engine is considered a single physical processor.

Threading, a technique that makes a single processor seem to perform as two or more, does not affect
the count of physical processors.

Where blade technology is employed, each blade is considered a separate server and charging is based
upon the total number of processors on the blade on which the program is run.

When a server is shipped with six processors, but two of them are inactive, four processors are
active for the customer.

Not all processors require the same number of Value Unit entitlements. To determine the number of
Value Unit entitlements required, refer to the processor value unit conversion table on the Passport
Advantage Web site

Managed processor (charging under full capacity in the managed
environment)

Charges are based on the active processors on the machines in the
computing environment affiliated with the program rather than on the
server where the program is run. The managed processors that require
PoEs are defined in the Prices section of the announcement or in the
License Information's program unique terms.

Resource Value Unit

Resource Value Unit is a pricing charge metric for program license
entitlements based on the quantity of a specific designated measurement
used for a given program. Refer to the
Value Units
definition.

Server

A server is a computer system that executes requested procedures, commands, or applications to one
or more users and/or client devices over a network. A PoE must be obtained for each server on which
the program, or a component of the program, is run or for each server managed by the program. Where
blade technology is employed, each blade is considered a separate server.

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types of situations: cold,
warm, and hot. In the cold and warm situations, a separate entitlement for the copy on the backup
machine is normally not required and typically no additional charge applies. In a hot backup
situation, the customer needs to acquire another license or entitlements sufficient for that server.
All programs running in backup mode must be solely under the customer's control, even if they are
running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the
program used for backup purposes:

Cold

A copy of the program may reside, for backup purposes, on a machine as long as the program is not
started. There is no additional charge for this copy.

Warm

A copy of the program may reside for backup purposes on a machine and is started, but is idling, and
is not doing any work of any kind. There is no additional charge for this copy.

Hot

A copy of the program may reside for backup purposes on a machine, is started, and is doing work.
The customer must acquire a license or entitlements for this copy and there will generally be an
additional charge.

Doing work, includes, for example, production, development, program maintenance, and testing. It
also could include other activities such as mirroring of transactions, updating of files,
synchronization of programs, data or other resources (for example, active linking with another
machine, program, database, or other resource, and so on), or any activity or configurations that
would allow an active hot switch or other synchronized switch over between programs, databases, or
other resources to occur.

In the case of a program or system configuration that is designed to support a high availability
environment by using various techniques (for example, duplexing, mirroring of files or transactions,
maintaining a "heartbeat," active linking with another machine, program, database, or other
resource, and so on), the program is considered to be doing work in the hot situation and a license
or entitlement must be purchased.

Value Units

A Value Unit is a pricing charge metric for program license entitlements that is based upon the
quantity of a specific designated measurement used for a given program. Each program has a
designated measurement. The most commonly used designated measurements are processor cores and
MSUs. However, for select programs, there are other designated measurements such as servers, users,
client devices, and messages. The number of Value Unit entitlements required for your specific
implementation of the given program must be obtained from a conversion table associated with the
program. You must obtain a PoE for the appropriate number of Value Unit entitlements for your
implementation. The Value Unit entitlements of a given program cannot be exchanged, interchanged,
or aggregated with Value Unit entitlements of another program. Whenever the designated measurement
is a processor core, not all processors require the same number of Value Unit entitlements. To
determine the number of Value Unit entitlements required, refer to the processor value unit
conversion table on the Passport Advantage Web site

Passport Advantage:
Through the Passport Advantage Agreement, you may receive discounted
pricing based on the total volume of eligible products, across all IBM
brands, acquired worldwide. The volume is measured by determining the
total Passport Advantage points value of the applicable acquisitions.
Passport Advantage points are only used for calculating the entitled
Passport Advantage discount.

Use the following two-step process to determine the total Passport
Advantage points value:

Analyze your environment to determine the number of Tivoli Management
Points or other charge unit for a product. The quantity of each
product's part numbers to be ordered is determined by that analysis.

Order the Passport Advantage part numbers. A Passport Advantage point
value, which is the same worldwide for a specific part number regardless
of where the order is placed, is assigned to each Tivoli product part
number. The Passport Advantage point value for the applicable part
number, multiplied by the quantity for that part number, will determine
the Passport Advantage points for that Tivoli product part number. The
sum of these Passport Advantage points determines the Passport Advantage
point value of the applicable Tivoli product authorizations, which then
may be aggregated with the point value of other applicable Passport
Advantage product acquisitions to determine the total Passport Advantage
points value.

The discounted pricing available through Passport Advantage is expressed
in the form of Suggested Volume Prices (SVPs), which vary depending on
the SVP level. Each SVP level is assigned a minimum total Passport
Advantage point value, which must be achieved, in order to qualify for
that SVP level.

Media packs and documentation packs do not carry Passport Advantage
points and are not eligible for SVP discounting.

The following Passport Advantage part number categories may be orderable:

License and Software Maintenance 12 Months  This is the product
authorization with Software Maintenance to the first anniversary date.

Annual Software Maintenance Renewal  This is the Software Maintenance
renewal for one anniversary that applies when you renew the existing
coverage period prior to the anniversary date at which it expires.

Software Maintenance Reinstatement 12 Months  This is when you have
allowed the Software Maintenance to expire, and later want to reinstate
your Software Maintenance.

Media packs  These are the physical media, such as CD-ROMs, that
deliver the product's code.

Documentation packs  These contain printed documentation such as the
User's Guide
and
Release Notes.

Pricing examples

IBM Tivoli Network Manager IP Edition (formerly Netcool/Precision for IP
Networks):
IBM Tivoli Network Manager IP Edition is priced per install. Each
physical site is considered a single install of IBM Tivoli Network
Manager IP Edition. It is also priced by tier for the number of managed
devices. The number of Resource Value Units required per tier is defined
in the following table. Volume scaling is applied to each tier as
indicated per specific Volume Unit Exhibit (VUE).

IBM Tivoli Network Manager Transmission Edition (formerly
Netcool/Precision for Transmission Networks):
IBM Tivoli Network Manager Transmission Edition is priced per
install. Each physical site is considered a single install of IBM Tivoli
Network Manager Transmission Edition. It is also priced by tier for the
number of managed devices. The number of Resource Value Units required
per tier is defined below. Volume scaling is applied to each tier as
indicated below per specific VUE.

Basic license

Ordering information for Passport Advantage:
Passport Advantage allows you to have a common anniversary date for Software Maintenance
renewals, which can simplify management and budgeting for eligible new versions and releases (and
related technical support) for your covered products. The anniversary date, established at the
start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage
Agreement remains in effect. New software purchases will initially include 12 full months of
Software Maintenance. Software Maintenance in the second year (the first year of renewal) can be
prorated to be coterminous with your common anniversary date. Thereafter, all Software Maintenance
will renew at the common anniversary date for 12 full months of Software Maintenance.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Support Handbook
for specific terms relating to, and a more complete description of, technical support provided
through Software Maintenance.

The quantity to be specified for the Passport Advantage part numbers in the following table is per
install and per number of required Resource Value Units. To order for Passport Advantage, specify
the part number and quantity.

The information provided in this announcement letter is for reference and convenience purposes only.
The terms and conditions that govern any transaction with IBM are contained in the applicable
contract documents such as the IBM International Program License Agreement, IBM International
Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing:
IBM International Program License Agreement including the License Information document and PoE
govern your use of the program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only
and do not include Software Maintenance.

This software license includes Software Maintenance, previously referred to as Software Subscription
and Technical Support.

Warranty:
These programs include a warranty for one year from acquisition from
IBM or an authorized IBM Business Partner. IBM warrants that when the
program is used in the specified operating environment, it will conform
to its specifications. The warranty applies only to the unmodified
portion of the program. IBM does not warrant uninterrupted or error-free
operation of the program or that IBM will correct all program defects.
You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on
known program defects, defect corrections, restrictions, and bypasses at
no additional charge. Consult the IBM Software Support Handbook for
further information at

IBM will maintain this information for at least one year after the
original licensee acquires the program (warranty period).

Program technical support:
Technical support of a program product will be available for a
minimum of three years from the general availability date, as long as
your Software Maintenance is in effect. This technical support allows
you to obtain assistance (via telephone or electronic means) from IBM for
product-specific, task-oriented questions regarding the installation and
operation of the program product. Software Maintenance also provides you
with access to updates, releases, and versions of the program. You will
be notified, via announcement letter, of discontinuance of support with
12 months' notice. If you require additional technical support from IBM,
including an extension of support beyond the discontinuance date, contact
your IBM representative or IBM Business Partner. This extension may be
available for a fee.

Money-back guarantee:
If for any reason you are dissatisfied with the program and you are
the original licensee, you may obtain a refund of the amount you paid for
it, if within 30 days of your invoice date you return the program and its
PoE to the party from whom you obtained it. If you downloaded the
program, you may contact the party from whom you acquired it for
instructions on how to obtain the refund.

For programs acquired under the IBM International Passport Advantage
Agreement, this term applies only to your first acquisition of the
program.

Authorization for use on home/portable computer:
The program may be stored on the primary machine and another
machine, provided that the program is not in active use on both machines
at the same time. You may not copy and use this program on another
computer without paying additional license fees.

This product is only available via Passport Advantage. It is not
available as shrinkwrap.

Agreement for acquisition of Software Maintenance:
The following agreement applies for Software Maintenance and does
not require customer signatures:

IBM Agreement for Acquisition of Software Maintenance (Z125-6011)

Software Maintenance applies:
Yes. Software Maintenance is included with licenses purchased
through Passport Advantage and Passport Advantage Express. Product
upgrades and technical support are provided by the Software Maintenance
offering as described in the Agreements. Product upgrades provide the
latest versions and releases to entitled software and Technical Support
provides voice and electronic access to IBM support organizations,
worldwide.

IBM includes one year of Software Maintenance with each program license
acquired. The initial period of Software Maintenance can be extended by
the purchase of a renewal option, if available.

While your Software Maintenance is in effect, IBM provides you assistance
for your routine, short duration installation and usage (how-to)
questions, and code-related questions. IBM provides assistance via
telephone and, if available, electronic access, to your IS technical
support personnel during the normal business hours (published prime shift
hours) of your IBM support center. (This assistance is not available to
your end users.) IBM provides Severity 1 assistance 24 hours a day, 7
days a week. For additional details, consult your IBM Software Support
Handbook at

Software Maintenance does not include assistance for the design and
development of applications, your use of programs in other than their
specified operating environment, or failures caused by products for which
IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage
Agreement and the IBM International Passport Advantage Express Agreement,
visit the Passport Advantage Web site at

Other terms

IBM has transformed its delivery of hardware and software support services to help you achieve
higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive,
no-additional-charge enhancement to the service and support available for IBM servers. These
services are designed to provide the opportunity for greater system availability with faster problem
resolution and preemptive monitoring. Electronic Services comprises two separate, but
complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry
points traditionally used to access IBM Internet services and support. The news page enables you to
gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent is no-additional-charge software that resides on your server. It
monitors events and transmits system inventory information to IBM on a periodic, client-defined
timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early
knowledge about potential problems enables IBM to deliver proactive service that may result in
higher system availability and performance. In addition, information collected through the Service
Agent is made available to IBM service support representatives when they help answer your questions
or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting
enables IBM to provide better support and service for your IBM server.

If you are an IBM Business Partner  Distributor for Workstation
Software acquiring products from IBM, you may link to Passport Advantage
Online for resellers where you can obtain Business Partner pricing
information. An IBM ID and password are required.

The Americas Call Centers, our national direct marketing organization,
can add your name to the mailing list for catalogs of IBM products.

Note:
Shipments will begin after the planned availability date.

Trademarks

System p5, System p, System z, Virtual Image Facility, System i, and
Electronic Service Agent are trademarks of International Business
Machines Corporation in the United States or other countries or both.

Passport Advantage, Tivoli, AIX, DB2, POWERparallel, OS/390, z/OS, S/390,
NetView, and PartnerWorld are registered trademarks of International
Business Machines Corporation in the United States or other countries or
both.

Intel and Pentium are registered trademarks of Intel Corporation.

Windows and Microsoft are trademarks of Microsoft Corporation.

Java is a trademark of Sun Microsystems, Inc.

UNIX is a registered trademark of the Open Company in the United States
and other countries.

Linux is a trademark of Linus Torvalds in the United States, other
countries or both.

Other company, product, and service names may be trademarks or service
marks of others.