“I was stunned and shocked. He looked like a man, said Yvette Cormier, who is no longer welcome at PF. “He did not look like a woman,” said Cormier, who said a transgender woman who walked into the woman’s locker room while she was getting undressed.

According to reports, Cormier complained to the front desk and eventually to the corporate offices.

“They told me the same thing, that he was allowed in there because that’s the sex he wants to be,” Cormier said to the news station, not using the feminine pronoun (i.e. “she”) for a transgender woman.

Planet Fitness issued this statement:

“Planet Fitness is committed to creating a non-intimidating, welcoming environment for our members. Our gender identity non-discrimination policy states that members and guests may use all gym facilities based on their sincere self-reported gender identity.

In expressing her concerns about the policy, the member in question exhibited behavior that club management deemed inappropriate and disruptive to other members, which is a violation of the membership agreement and as a result her membership was canceled.”