We have a Xerox Phaser 6700 whose fuser was telling us "Past end of life". I replaced the fuser today (been out for a couple weeks and no one seemed to notice) but it is still telling me "Past end of life" Is there an area in the utilities that will reset this? I've looked and all i've seen is the Maintenance kit counter.

5 Replies

Its always hard to write something up without having the machine in front of you.

First thing would be to turn off the machine and then pull the fuser to check the connections on the machine and the part itself for damage. Then install the part back in the machine. Turn back on your machine. If the message does not go away you would need to go in to reset through service tools.

Using Service Tools

1. At the control panel, touch Printer. 2. Touch the Tools tab, then touch Setup. 3. Touch Service Tools. 4. Touch an option:

Reset HFSI Counters

This allows you to reset the life counter for a customer replaceable part and