Avg. Dealer Rating: (34 reviews)
"I contacted the dealer on a specific vehicle found on Cargurus, made a deal over the phone with one person and was told someone from finance would call me back in 10 minutes with the details. 2 hours later I received a call from a different salesperson asking me what I'm looking for, and I informed them that I had already made a deal on a specific car. She was unaware and then proceeded to look into it for me. She got back to me telling me that the car I thought I was buying was sold already, and then proceeded to try and sell me a different vehicle. I agreed and we found a vehicle I was going to purchase. My wife and I drove all the way to the dealership and we were handed off to yet a different salesman to find once again that the vehicle We thought we were buying was again sold, and the vehicle available was a mess.
There's even more to this experience,but I'm tired of writing about it.
-Salesmen are very aggressive
-Lack of communication within the Dealership
-Disingenuine, they only care about you if a deal looks like it's gonna go through, after that you no longer exist"

Avg. Dealer Rating: (11 reviews)
"I bought a VW GTI from this dealership. Great to work with. Let me take the
cars I was interested out for a long ride. Shout out to Matt who walked me
through the Android setup to connect my phone to the car. Would
recommend this dealership. Love that they are close to my home."

Avg. Dealer Rating: (20 reviews)
"I had an appointment to see the car on Saturday, 29Oct16 at 2:15pm...I had
been communicating with the dealership all week and expressed a strong
interest in the vehicle...on Saturday 29Oct16 at approximately 0930, I missed
a phone call stating that I should respond immediately or the car will be
sold...I returned the call at about noon and the salesman said the car had
been sold...
This is just a heads up (which I wish they had explained to me) that they will
not give any consideration to people responding on the internet unless it is a
new car so if you are interested in something "used", ask them if they will
hold it for you until you come to the dealership...I am for full disclosure,
that's why I am pissed off!...If I had been told that used cars are first come
first served, then ok...
The sales manager sounded like a politician which makes me insane!"

Avg. Dealer Rating: (6 reviews)
"I was looking to replace my current Volkswagen with a new
CC but admit I am picky about who I give my business to. I
called around to various dealers in the New England area and
ultimately received a great personal response with lots of
positive real information over the phone. Because of the
willingness to give me answers combined with terrific people
skills I new it was going to be worth my while to make the
drive to the dealer. It was. I connected with Marc
Schoenhammer who's able to show me what I needed,
explain different vehicles and basically shoot the breeze about
my wants and needs. Ultimately I got the CC for a good deal
and felt fantastic. It was a fantastic day for me and my wife.
To me, the drive to Wellesley was one of the best decisions
I've made. Highly recommend Marc and the dealership."