Frequently Asked Questions

A vegan diet for your dog has a variety of nutritional benefits including antioxidants, nutrients, vitamins, minerals, and fibers. It has also been shown to have health benefits including allergy and weight control, infection prevention, arthritis regression, and overall health improvement. With these benefits, Shaded Trails is a perfect fit for you dog!

There are many benefits to a grain free diet for your dog such as a healthier coat and fewer allergies. These allergies can cause many problems for your dog including digestive problems and skin irritations. For this reason we develop our dog treats grain free and plant-based to help your dog look, feel and be at their best.

Any orders placed by phone or online from Monday through Thursday are typically shipped within 72 hours. If orders are placed Friday through Sunday or on a holiday, we will process the order the following business day.

All online sales are final. However, if you received the incorrect flavor or packaging please send items to our address listed in our contact page and once we receive them we will resend you the correct items.