Union Labor Report Weekly Newsletter

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But two Labor Ready temporary workers, who had been hired by Northstar to
perform clean-up duties, were trained by a company ... At Southwest Airlines in
Dallas, employees who held the job title of Operations Agent were typically
responsible for coordinating ... Looking for ways to improve customer service, the
airline decided to experiment with making ramp supervisors in charge of ramp
operations.

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Union Labor Report Weekly Newsletter

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- 2002

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