Itunes account frozen for security reasons

Apparently my son screwed up my account while he was here at Christmas. Now my account with itunes is frozen. while trying to fix this problem, I reinstalled the software and now the software freezes. I have tried reinstalling but freezes everytime it tries to sync to my ipod touch.

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Try this:
If you can't remember them your codes; then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer.

I hope this helps. I use Outlook notes to keep track of my passwords; I have SO many!

Ideas? Try to re set up that account. It is one of 2 options. Second is open another account but you lose all of the credits. Use a password no one can have access too and don't give it up. Kids are cool and we love them but....they need to learn self control.

Slide hold switch on and off a couple of times and then,when hold is off,press and hold menu and center buttons until an apple logo appears on screen...now connect to itunes and restore it...You will lose all your data though.

Check to make sure the card you're using is not a debit card. Apparently only a credit card will work for the iTunes if purchasing directly from the iPhone. Oddly enough, debit cards are accepted for the online (non-mobile) iTunes store.