November 2018

Someone was reviewing my textual, audio, video, and electronic output. He was astonished.
"You post on your blog every day," he asked, incredulous.
"Yeah," I confirmed, "and I have two blogs, a public one and a private one for my community members."
He was

I'm as tired of hearing about disruption as I am about kale. Kale is tasteless and boring, and "disruption" is trite and yesterday.
When we see "disruption" daily, it's not disruption, it's normal. The same for volatility. If the market shifts

Steve Forbes and I both spoke on the main stage yesterday morning at the same conference. He was talking about monetary policy and trade strategies when he said, "We need to keep it simple."
I was talking about consulting and marketing

In many hotels, the "paperwork" of checking in is lengthy, despite the computer. It takes longer than it used to when there was only pen and paper. That's because too many organizations have become slaves to their technology rather than

We had a pipe burst in our rental home (fortunately, new tenants not due until December) and the plumbers, restoration people, and insurance company all responded within 45 minutes—on a Saturday. Cleanup and restoration began immediately and the adjustor made

Retooling Leadership Development: Creating Intentional Development
By Richard Citrin and Michael Couch
When we were coaching business leaders during the 2009 downturn, one of the few areas in which they were feeling good was related to talent acquisition and retention. These leaders