“The Menu will continue to change, but the Hugo’s philosophy of caring for one another will continue, for love is after all our real true power” Terry Kaplan, Founder Excerpted from “A Condensed History of Hugo’s And Hugonauts and the Hugo’s Philosophy” Welcome! In order to really understand how we operate as a company we’ve defined some of the terms of our mission statement for you. Nurturing – The dictionary defines nurturing as “nourishing or supporting growth.” We believe we’re here to support each other, not just physically, but through personal growth also, such as by fostering good work habits, good working relationships, and by creating a warm, inviting atmosphere that feels inclusive rather than exclusive. We value inspiration, creativity and innovation in the entire dining experience and work to provide a space where you succeed and we succeed. As a company we continue to evolve by being aware of our guests’ needs as well as our needs, while actively encouraging our employees to develop their skills and talents. Supports – We aim to create a healthy structure that supports every aspect of our business. First, we work as a team, backing each other up. When you understand your job fully through proper training there’s less confusion about what we expect you to do and what you can expect from others. That’s why we stress knowledge of the Employee Handbook and our products. Your knowledge and use of that knowledge supports you in your work and everyone else you work with. Then the entire structure becomes a safety net that you can depend on every single day. If one member of the team comes unprepared, that leaves the other members unsupported. When we say “support” we also mean financially. If you’re prepared to do an excellent job, guests get the best service you and we have to offer. That pays off for the guest who has a memorable experience and wants to come back and for you and all of the rest of the team who are trying to make a good living. You also create an uplifting experience when you bring a great attitude with you. Positivity is infectious and supports everyone who comes in contact with you. In addition, we are constantly striving to upgrade to products which we believe support the environment. A healthy business supports a healthy future. Caring - We’re family owned and extended family oriented. We believe in the “family of man,” that all of us are connected as human beings and it’s important to care for each other. Longevity is a result of the care we put into the people we work with and for, as well as the work we do. Both employees and guests (who we’re now seeing in terms of multiple generations) have become like family to us. It takes more time and effort, but it’s an investment in our future as humans the same way selling healthful, organic products is an investment in our future. We care about the work we do. We care about the dishes we serve. We care about our guest and we care about you. We believe support is reciprocal. Love – Love is a huge word. Let’s start with “If you love what you do, you put more love in the world.” You can infuse your work with love if you don’t confuse it with being a job. A “job” can be mindless, but you can do incredible work and experience incredible growth, when you come to work with your full attention. We think love is your awareness of your personal value in the world and your mindful expression of value that recognizes the boundaries of others and their equal value.