Colour of prints

I have recently bought a new printer for printing off photos from computer. I have only used it twice and on both occasions the colours come out as though washed in brown stain. A lovely summer wedding picture looks as though it is just about to thunder and we all look as if we've been under a sunlamp far too long. My previous printer, same make, printed off wonderful, bright pictures so I don't think its my pc. Please help.

Sorry if I did not rate the advice I thought I had. It is only images/photos that are dingy brown, script is ok. I have sent email to the link you suggested, awaiting reply.I am very suprised by problem as never accounted it before especialy with a new printer. Mine is R360 but help seems to be for R380 which looks identical. Thankyou for your help with this. nyliram. (marilyn)Sorry if I did not rate the advice I thought I had. It is only images/photos that are dingy brown, script is ok. I have sent email to the link you suggested, awaiting reply.I am very suprised by problem as never accounted it before especialy with a new printer. Mine is R360 but help seems to be for R380 which looks identical. Thankyou for your help with this. nyliram. (marilyn)

Is it only the photos? Or do documents print poorly too?
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=35361&prodoid=41764278&infoType=Downloads&platform=All
Above is the Epson site. You should try downloading and installing new drivers.
Let me know what happens.
Good Luck,
Tim

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I have a similiar issue that just started happening recently - the printer shows FULL inks but the PC thinks it has empty inks. I tried the * #, 123 reset hardware failures, but that didnt help. Printer run self diagnostics says all is fine....

I am using USB connections - and this has been fine for years, until now. Maybe a microsoft patch issue?

It's a EPSON printer, you have to use it at least twice a month, otherwise the ink on the print heads will dry and clog them. If the printer cleaning process doesn't solve the issue, you'll have to take it to the service center to get the print heads replaced.

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I did that and now I'm getting perfect colour photo prints again.

I had been thinking about buying a new A3+ printer but this is old printer is now working as good as new.

Have you done the nozzle check print? It would show if any colors are missing. While ready with the green light on, press and hold the resume button until the green light flashes twice and release, it will print the nozzle check. You also can't use the photo magenta or photo cyan in this machine, you need the regular cartridges.

Hi,
Could you do a "diagnostic" print? As it might be that the colours con your tricolour cartridge have been cross-contaminated**
To
test the purity of the colour just go to word, excel or any
other application, Create a document that has pure colour squares or you
can print page 1 of thislink . Then compare the
colours of the page on the screen versus what you got. if the colours are off,
it means your cartridge has been cross contaminated. Sadly a cross contaminated
cartridge can't be fixed. So if you just bought it I would recommend you return
it :(
Cheers,
Ed

**: (this could be the results of refilling, storing the cartridge in the wrong container or on very rare occasions a HP manufacturing issue).

hi! try this!
1. go to control panel, select the printer, then right click the model of your printer, select properties, then select printing preferences.
in printing preference, select effect, then check the box of vivid photos. If you check vivid photos it will add enhancement to your printout. But thats not it,
2. open your photoshop, find your color settings, set your RGB color to (sRGB IEC61996- 2.1) then you CMYK color to (U.S. Web Coated (SWOP) v2) then off all your Color-management Policies and don't mind anything.
3. After your Edit your photos from RGB, then convert it to CMYK, then try printing it.