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I was overcharged by $300. I made the reservation and the person that took the reservation put in the wrong date. So, I was charged for a no show - when it was the wrong dat...
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I was overcharged by $300. I made the reservation and the person that took the reservation put in the wrong date. So, I was charged for a no show - when it was the wrong date. It's been almost a week and I STILL haven't been refunded. Now it appears that I've been charged for 5 rooms when I was only supposed to be charged for 2. I will NEVER stay here again.« less

This hotel desperately needs to update the cable/satellite channel options. Worst channel lineup I have ever experienced. I will not stay at this hotel again, unless they ch...
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This hotel desperately needs to update the cable/satellite channel options. Worst channel lineup I have ever experienced. I will not stay at this hotel again, unless they change television services.« less

We arrived at 2pm and checked in but the room was not yet ready, no problem check is not until 3pm. So we went to eat and returned at 4pm. The room was still not ready and we...
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We arrived at 2pm and checked in but the room was not yet ready, no problem check is not until 3pm. So we went to eat and returned at 4pm. The room was still not ready and we were not able to get in until 5pm. We had a show to see and this made our schedule very tight. We stayed 2 nights and we put the sign on the door for housekeeping and the room was not cleaned.« less

Accommodations were excellent, entire facility spotless. My only suggestion to them would be to put a "family" with children on the lower level... having to listen to the poun...
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Accommodations were excellent, entire facility spotless. My only suggestion to them would be to put a "family" with children on the lower level... having to listen to the pounding feet across our ceiling was a bit much in the late evening and early morning.... tame your children, it sounded like a herd of cattle above us. The shower temperature was uncontrollable... it went from blazing hot to icy cold by simply touching the dial.« less