Book Summary of One Night @ The Call Center

One Night @ The Call Center is the story of six colleagues from a call center who spend a night together, one that they’ll forever remember. Bhagat portrays the issues faced by a section of the Indian society and how people deal with their problems.

Summary of the Book

Chetan Bhagat’s second novel, One Night @ the Call Center, is based on a group of people working at a call center who have a chance encounter with God. The book describes a bunch of completely different characters with differing aims and ambitions, and how they pull themselves together and resolve these issues finally.

Shyam, Priyanka, Vroom, Esha, Radhika and Military Uncle are colleagues in a call center. An unfaithful husband, a scheming boss, apathetic grandchildren and a forced engagement are just some of their collective problems, and when the gang decides to take some time off work, a freak accident leads to a precarious situation – one that’s life altering.

In his trademark style, Bhagat fiddles around with issues like battered ambitions and the poignant aspect of love. The book was converted into a movie by Atul Agnihotri and was re-christened as Hello. It released in October 2008, and starred Salman Khan, Katrina Kaif, Gul Panag and Sharman Joshi.

About Chetan Bhagat

Chetan Bhagat is a popular Indian speaker, columnist in major news dailies, and an author. When he’s not busy writing novels, he serves as a motivational speaker.
Bhagat has authored other bestsellers.

Some of his works include:

Revolution 2020
Five Point Someone
Three Mistakes of My Life
Two States

He has a very light-hearted and lucid style of writing and his books are often well received, thanks to their cinematic plots and interesting characters.

Chetan Bhagat is a graduate from IIT-New Delhi and a post graduate from IIM - Ahmedabad. After enjoying a successful investment banking career, he married Anusha Suryanarayan, whom he met during his post graduation. They are blessed with twins.

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Trin
October 23, 2009
review from Goodreads

Like a Douglas Coupland book set in India, this novel follows a group of six people working the night shift at a failing call center on Thanksgiving Day. They have to deal with Americans who donâ??t know how to work their appliances, but they also have their own personal problemsâ??families, romances...

Swapna
September 15, 2008
review from Goodreads

I think this is the best book i have for quite sometime because it depicts so realistically what goes inside the call centers.Also you really can relate to some of the characters...the story holds you till the end and very enjoyable.....

Catherine
September 25, 2007
review from Goodreads

This is a rather astonishing book. I picked it up at the library partly because my son works at an American call center (Comcast) and partly because it is Indian. WeÂ´re all familiar with Indian call centers; this is feedback from the other end. They arenÂ´t too impressed with us, either. The ficti...

Ajitabh
August 05, 2012
review from Goodreads

Another one of the fast paced dramatic novel from Chetan Bhagat. It was a good read and it felt like I was watching a movie. A perfect script for another bollywood movie. The book started as a conversation between two travelers where one of them told a story about few folks working in a call cent...