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Think it should be firstly done in a pm with the group owner but if you dont see improvment or it being taken into consideration at all, surface it and let the owner explain himself on the thread for all to see.

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I believe feedback about the group in general, it's performance, what the group does well and what it can improve on, and compliments should be made on the group thread itself. I think taking it to PM's should be if there is a specific situation that a party is not satisfied with. Furthermore, if somebody has a problem with a specific member in the group, whether it be their attitude, state of their RP etc, that should certainly stay in PM's. This is all situational however, and doesn't always apply.

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If all the feedback given is constructive, there is no problem to begin with. If you want to call out someone/a group of someone for a perceived wrongdoing, that's where PMs would make more sense. Note that you're also free to keep your opinion to yourself.

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Posted on group thread, responded through PM (with random staff of sufficient rank overseeing) and, when a resolution to the feedback is given by the group owner, said resolution should be posted as a single response to the feedback on the thread itself so people can see what came of said feedback.

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I've tried talking to people about feedback before and it ends up with their entire roster in one channel giving you shit, very rarely is there one person that comes to 'listen' and 'take it on board'. It's much less hassle to leave feedback public and just reply to the one person when the entire group inevitably gives you their responses.