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How much does it cost for organizers to use Eventbrite?

Updated:
Jan 28, 2015

It's free for organizers to use Eventbrite as long as you're not charging for tickets! There are no monthly charges, enrollment costs, or setup fees—and Eventbrite gives you access to powerful reporting and promotional tools, mobile sales and box office features, and 24/7 customer support. If you're charging for ticket sales on Eventbrite, we charge 2.5% of the ticket price plus $0.99 per ticket, plus a 3% payment processing fee in U.S. dollars. If you sell tickets on-site with our Neon or At The Door mobile apps, only the payment processing fee applies.

Understanding the 2 fee components

Fees only kick in when you actually make a sale, and it's important to make sure your payment processor is set up before that first ticket sells. There are 2 types of fees you'll want to know about:

- Eventbrite service fee: We charge 2.5% of the ticket cost plus $0.99 per ticket sold in U.S. dollars. No matter how much you're charging, we cap the Eventbrite service fee at US$9.95.

- Payment processing fee: If you're using Eventbrite Payment Processing, the fee for processing online payments in U.S. dollars is 3% of the ticket cost. Eventbrite Payment Processing is the default way to accept payments when you set up a paid event, and in most cases the cheapest and smoothest option for organizers and attendees. There is no cap on the Eventbrite Payment Processing fee.

If you use PayPal or Authorize.Net to collect payments, the Eventbrite service fee is the same and you pay the fees set by these payment processors.

Pro Tip: When you create ticket types in U.S. dollars, you'll be automatically set up to sell tickets at your event with our iOS mobile apps, Neon and At The Door. Credit card orders processed using these apps only pay the Eventbrite Payment Processing fee, which is just 3% of the ticket price. For legal reasons, this fee can’t be passed on to attendees, but there aren’t any fees for cash transactions at the door.

Note: Eventbrite takes security and the protection of personal information very seriously. Check out our security guidelines for more information.

You can see a breakdown of your fees by hovering over the icon next to Buyer Total next to each ticket type on Step 2 of your Edit page. If you're using PayPal or another payment processor to collect payments, this icon only shows the Eventbrite service fee—not the payment processing fee these companies charge themselves.

If you've already started selling tickets, you can see any fees to date from your event invoice.

Example: The Opera House charges US$150 per ticket for their annual charity gala. They use Eventbrite Payment Processing to collect the money, which costs $4.50 per ticket. The Eventbrite's Service Fee is $4.74 per ticket. The Opera House chooses to pay both fees instead of passing them on to their buyers, so they will receive $140.76 per ticket sold from Eventbrite. They also sell tickets at the door and take home $145.50 for each ticket sold.

More resources

We know it's really important to understand all the finances around your event. Here are some additional resources that might help answer any questions you may still have.