My husband went to this branch to withdrew cash from our account to pay our property taxes, we didnít use the ATM because the amount was larger then $500. The teller gave him the cash and my husband was on his way to the city to pay our taxes, to his surprise the lady that work for the city of Cincinnati told him the the money is fake! He then went back to the bank and told the teller that the money is fake and ask for it to be replaced, the teller gave him new bills but when my husband ask the teller to check and make sure that the money is not fake the teller told him NO! My husband got very upset and ask to speak to a supervisor, the teller then told him that if he will not leave he will call the police! This is not customer service !!! This is very wrong!! This bank and this branch are the worst!