22 SEP 2016Software 2020: Rearchitecting for the Digital WorldGartner
Key disruptive trends in enterprise software are changing the nature of how IT solutions are delivered, who performs tasks and how change is absorbed. To support digital business outcomes, IT leaders need to make fundamental changes to application delivery, architecture and strategy.

24 AUG 2016Critical Capabilities for IT Service Support Management ToolsGartner
IT service support management tools enable infrastructure and operations organizations to support and deliver IT services. To choose the correct tool, I&O leaders should determine which of the popular ITSSM products are best-suited to their I&O maturity levels.

24 AUG 2016Magic Quadrant for IT Service Support Management ToolsGartner
IT service support management tools are vital for infrastructure and operations organizations to manage support and delivery of IT services. This research profiles key vendors of enterprise ITSSM tools to help I&O leaders make better selections. BMC was rated as a leader by Gartner in the Magic Quadrant.

30 MAY 2016Optimizing Mainframe Performance for Digital Business WorkloadsIDC
This IDC White Paper examines the impact digital business workloads and transactions are having on
mainframe performance and availability. The role of the mainframe in supporting and optimizing digital
business applications is discussed, and requirements for mainframe performance optimization to meet
digital demands are examined. This paper also discusses how BMC Software's MainView can help
business organizations and enterprises achieve and sustain mainframe performance and availability
levels needed for digital business workloads.

13 MAY 2016Market Guide- Capacity Management ToolsGartner
Infrastructure and operations leaders expect performance, availability, rapid deployment and predictable investment needs from IT infrastructures. Capacity management tools help I&O teams plan and optimize IT infrastructures and services, and balance the use of external and cloud service providers.
Recommendations:
•Assign capacity management process ownership clearly, along with process objectives, metrics, defined process outputs and consumers, before investing in capacity management tools.
•Choose capacity management tools that provide functionality that segment IT services into: (a) critical services that merit capacity modeling and planning; and (b) those for which historical trending and forecasting are sufficient.
•Invest in tools that have strong presentation and reporting capabilities, with different views for IT and the business.

11 MAY 2016BMC chases new customers with Intelligence analytics serviceThe 451 Group
With Intelligence, BMC is responding to several important trends in the application- and infrastructureperformance
market. It is bringing together business and operations data in an analytics service that
can both help IT executives respond to the changing demands on their positions and appeal to line-ofbusiness
technologists, a new, albeit uncertain, market for IT analytics tools. Finally, BMC is adopting a
more open stance with Intelligence, building the product on open source technologies and embracing
data from most any source – moves that may attract customers that might not have considered BMC in
the past. While Intelligence has room to grow, BMC has made a good start toward responding to these
market demands.

05 APR 2016BMC Brings Versatility and Ease of Use to Big Data Analytics with TrueSight IntelligenceEMA
This impact brief examines BMC’s September, 2015 announcement heralding the vendor’s entrance into the broader arena of what EMA calls ‘advanced IT analytics” (AIA) through a new “digital analytics platform.” It also addresses BMC’s first productization of the new solution, TrueSight Intelligence, in April of 2016. EMA believes these announcements are significant in a number of ways, ranging from deployment advantages to use-case versatility, to a uniquely well thought-out and well-integrated design.

14 MAR 2016EMA Radar™ for Workload Automation (WLA)EMA
The 2012 EMA Workload Automation Radar Report credited the rising focus on cloud and IT-as-a-Service with raising the importance of workload automation (WLA) and its sister discipline, IT process automation (ITPA). Cloud adoption is certainly greater today than it was in 2012, but it is far from complete adoption across all organizations; only a fraction of businesses utilizing cloud run 100% of their workloads in the cloud. Therefore, cloud is still a significant trend that impacts workload automation and enterprise IT, but it is no longer seen as the radical new technology. Cloud matured and cloud orchestration is beginning to standardize around a few products. In addition, IT-as-a-Service has
been largely adopted into the thinking of IT departments, even if it is not as fully-adopted as was first envisioned. Several new trends now produce more disruptive influences on workload automation today.

22 FEB 2016Vendor Selection Matrix –Capacity Management SaaS And Software: The Top 15 Vendors Scope: Global 2016Research in Action
In this report the analyst firm reviewed a selection of 15 capacity management SaaS and Software vendors using strategy and execution criteria to evaluate how their solutions address current market views, market trends and the future market potential. BMC was declared the winner and leader in capacity management, capturing the highest score in execution and the second-highest score in strategy.