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Introduction 1. The Organisational Context and Business Environment 2. The Identification of Training Need 3. The Planning of Training Solutions 4. The Design of Training Events 5. The Delivery of Training 6. The Incorporation of New Technology into The Training Process 7. The Transfer of Learning 8 . The Evaluation of Training 9. The Management and Marketing of Training Activity 10. The Continuing Professional Development of the Training Practitioner