Vendors typically charge a licensing
fee based on the number of users or "seats" a company anticipates it
will require.On average, what portion of these seats (fully paid for) actually go
unused?

10%

30%

More than 50%

There are two primary costs to
consider. The cost of the software itself, and the cost to implement it.
On average, the implementation cost is _____ percent of the software cost.

20%

50%

100% or more

Lifetime Cost (over a five year period
or so) of any planning package includes software costs, implementation costs,
training, 3rd party software; as well as ongoing fixes, modifications and
updates.
The software costs can amount to as little as just ____ percent of the Lifetime
Cost.

50%

30%

20% or less

A fix or change to any vendor's standard
software is typically made for free. However, most companies require
at least some customization to the standard software.
On average, the cost to make a fix or change to customized software is:

$50 an hour

$100 an hour

$200 an hour, or more

Once you've selected a software
vendor, they will need to configure the system to meet your exact reporting
requirements and other needs. This is commonly referred to as the
"Detailed Design Phase".
If the detailed design isn't done right the first time, rework will be
required. On average, this rework can add how much to the implementation costs?

Add 30%

Add 50%

Double the cost

For at least one major vendor there is
a capacity limitation, and a leading financial firm hit it. With another
vendor's product, it can take three days of implementation time just to load
the CD disks onto a company's network. Another vendor has lost money in each of
the last four years, and may possibly be facing some financial difficulties.