The product powers on when the lights in the room are turned on. What should I do?

The projector Front and Rear IR ports (Remote Receivers) are picking up frequency signal from the lights ballast. Try the following solutions:

Turn off either the Front or Rear Remote Receivers in the projector's Settings menu.

If the projector is controlled either by RS-232C or Ethernet, turn off the Front/Rear Remote Receivers in the projector's Settings menu.

Note: Strong fluorescent lighting, direct sunlight, or infrared device signals may interfere with the projector's remote receivers. Dim the lights or move the projector away from the sun or interfering equipment.

Published: Dec 20, 2017Was this helpful​?Thank you for the feedback!

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