What is 'machine learning' and how does Shepherd use it?

In the human brain, information is taken in all of the time. It's only when you sit down and have a second to yourself, that you actually get to think about this data. Your observations and opinions might change, but eventually you will reach a conclusion.

Machine learning is exactly the same process, but without the human part!

Shepherd uses machine learning at the heart of our software service. We employ multiple methods to our system, to detect and predict when things might be going wrong. The system can learn about your site and how it should work. We like to use the phrase 'learning what normal looks like' - and it's just that!