Rouge AV - i can only set the setting to med now. => Reset ZA to Default

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Rouge AV - i can only set the setting to med now. => Reset ZA to Default

i just got infected with "live security platinum". i first manually deleted that spyware. at first, i wasn't able to get connected to the internet at all. then i realized that it might be due to zonealarm.

so i changed the firewall setting to med. to both areas. then i was able to get online again. now it seems that i can't set both areas to high at all, zonealarm automatically blocks my entire internet access.

when i click on "view zones", 192.168.1.254 is listed on there.

so what is going on here? is it ok if i set those two settings to "med" instead of high?

Re: i can only set the setting to med now.

This is just a suggestion in the event you don't have internet access to bleepingcomputer because of the rogue malware.You could try the following.Go to the following site for information and instructions.

Re: Rouge AV - i can only set the setting to med now.

by the way, i used the malware software, so i think that this rouge av is deleted.

but for some reason, i can't set all the settings to high any more. why is zonealarm blocking the entire internet?

Hi;

check your settings, or Reset them to Default.. in Tools/Preferences

- Go to Computer/ Advanced Firewall
- Go to Settings
- Set Public ZoneSecurity to High
- Set Trusted Zone Security to Medium

- Go to Application Control and ensure it is set to MAX
- Go to Smartedense and ensure it is set to MANUAL
- Go to Program control and ensure that "Enable Microsoft Catalog Utilization" is UNchecked
- Reboot the PC