A PlayStation 4 Bug Is Causing Consoles To Crash & Here's How One Can Avoid It

PS4 owners have been facing issues with their consoles due to a message that contains characters, which reportedly crashes the PlayStation 4. In many cases, users are forced to perform a factory reset on the hardware to get it working again.

This sort of bug has been previously seen on smartphones, where a text message can basically freeze up your smartphone. The message that is being sent to numerous users is likely being sent by online rival players to shut down the console and have them booted out from a game.

This is not an isolated incident and has been reported by multiple users on Reddit and other social media platforms.

How Can One Avoid It?

There are a few ways to avoid this problem in case you get the message on your console. You can either delete the message from the PlayStation Messages app on iOS or Android. You can also follow the instructions below to avoid getting messages like these in the future.

Restrict Messages

On your PS4, you can go to Settings > Account Management > Privacy Settings and then click on “Personal Info | Messages”. It will open a sub-menu where you need to select Messages. You can now restrict receiving messages from Friends which will block out any malicious messages from players you do not know.

As of now, Sony is yet to confirm this issue officially, however, it seems likely that the Japanese company will roll out a firmware update to resolve this problem.