Don’t be a jackass by ordering us around. You may be the customer, but you are not the boss.

Use the post as a guide after you have had the problem for a while without a satisfactory solution.

Regardless of what happens, don’t scream at us. Would you like to be the customer remembered as “the kamikaze”? I have first-hand knowledge of a kamikaze customer. We agents always get a laugh out of it.