So just to confirm that SOME companies do actually send back your phone with no OS after repair, I just happened to come across a Telus 9700 freshly sent back from repair that bears the white screen stating "No Application Linked <factory os>"

This 9700 was deemed corrupted due to liquid damage, although the phone was still running 5.0 when sent out for repair...Quoted at $350 to repair so the client said no chance. I picked it up from him because I thought I might be able to get it working again.

Quite strange that the guy we sent it out to didn't even reload the OS post-repair isn't it?

i have a question about the factory reset. i always using bbsak to wipe and reload my os and even a backup. i see a factory reset button and i never tried it. hehehe. what is the function of the factory reset actually? if i used it, means my bb will be unbranded? my bb is from orange.

1. install the correct device software for your blackberry
2. delete 'vendor.xml' from 'C:\program files\common files\research in motion\apploader'
3. take battery out of Blackberry
4. connect USB cable to BlackBerry & PC
5. Open the command prompt
6. type in the command prompt: cd C:\program files\common files\research in motion\apploader
7. then type loader/nojvm
8. Click Next in the window that pops up
9. Click next again even if Correct PIN is not detected (UNKNOWN or FFFF..)
10. wait till app loader menu cames up and select components you want to install
11. Click next then again
12. wait for set to boot up
13. problem solved

1. install the correct device software for your blackberry
2. delete 'vendor.xml' from 'C:\program files\common files\research in motion\apploader'
3. take battery out of Blackberry
4. connect USB cable to BlackBerry & PC
5. Open the command prompt
6. type in the command prompt: cd C:\program files\common files\research in motion\apploader
7. then type loader/nojvm
8. Click Next in the window that pops up
9. Click next again even if Correct PIN is not detected (UNKNOWN or FFFF..)
10. wait till app loader menu cames up and select components you want to install
11. Click next then again
12. wait for set to boot up
13. problem solved

hello, im trying to do what you say.but im not been able to make the command pront to accept that .it say do not recognize as an internal or external command ,can you help please

reload the os by installing bb desktop manager. go to your hard drive/ program files/ common files/ researchinmotion/ apploader .
open apploader
plug in the bb without a battery
continue throughtout the app
click browse and click the os for your phone

but make sure you have the right os downloaded fron a site either piratebay or any
and