Our innovation roadmap

As a forward-thinking business, we believe in the continual enhancement of the Energy Services Platform. As such, we have a roadmap of future developments that will bring even greater value to our clients across the energy sector.

Digital-first, self-service deployment to reduce cost per serve across the organisation

Transforming Industries

Energy Sector

With elegantly designed sign-up journeys for both digital and non-digital acquisitions, a framework to manage your digital presence and a fully managed data integration broker, all the technology you need to engage, acquire, maintain and retain your customers is delivered in a single easy to own platform.

Public Sector

Format14CRM’s government solutions deliver highly secure and accessible case management for government agencies. The inbuilt security, compliance and auditing features which allow governments to easily administer the complete lifecycle in one platform.

Financial Services

The platform allows relationship and customer managers to serve their customers with better insight into the entire customer lifecycle. Legacy systems are integrated into the new platform seamlessly reducing downtime and interruption.