kbAnswer<p>Please check that the add-on has been installed successfully and enabled.</p><p>Then refresh the <strong>Confluence Administration</strong> page.</p><p>If you still cannot see the <strong>ServiceRocket Plugin</strong> menu (so you can install the license), try appending the URL below after your Confluence web address:</p><ac:structured-macro ac:name="code" ac:schema-version="1" ac:macro-id="58aa0b87-4814-43e8-b2db-654839fef25a"><ac:plain-text-body><![CDATA[/admin/plugins/srtracking/license.action]]></ac:plain-text-body></ac:structured-macro><p>For example:</p><ac:structured-macro ac:name="code" ac:schema-version="1" ac:macro-id="ba294278-b8a1-4f46-8568-db580ca52ef1"><ac:plain-text-body><![CDATA[https://docs.servicerocket.com/admin/plugins/srtracking/license.action]]></ac:plain-text-body></ac:structured-macro><p>Access the link and you should now be able to install the license.</p><p>If this still does not work, try restarting your Confluence instance.</p>