Don’t risk it.

Your patients’ trust is paramount. It takes time, attention and a lot of hard work to earn the trust of the people you care for at your practice. That bond you build should last a long time, and you certainly don’t want to do anything that could cause irreparable damage to the relationship. A breach in privacy or a call that isn’t secure is sometimes all it takes to lose trust and convince a patient to go elsewhere.

Don’t run the risk of losing a single patient to the competition. Take these privacy and security precautions when you’re hiring or evaluating your live answering service: