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A Guide to HR Shared Services

White paper (English) 807.74 KB

Shared Service Centers (SSCs) are becoming an increasingly common way of delivering HR services to organizations. Shared services is not necessarily the same as centralisation – in fact, it is possible to create a shared services model based on multiple locations. Likewise, shared services is not the same as outsourcing, although it may include some services that are performed by a third party.

By reading this white paper, you will get introduced to the new HR delivery model supported by a HR Shared Service Center. The document also provides clear instructions on how to build your business case when considering this approach in your organization.