Tag Archives: teach

An Excerpt, with some minor edits, from a note I was sending someone hoping to help them in a tough spot. I wanted to share it here as well, just in case someone reads it that could gain something from it.

You have been searching for answers and feel that you are not getting them. I can promise you that there will be a day when you look back on this time and will be able to see blessings that you cannot see now. You will be able to see where His hand was guiding you. You will understand the Why. Why you had to go through this trial. Why it wasn’t easier. And that is how you will make a difference in the world for many, many people. There are people near you that need you now. There are people nowhere close to you now that are going to need you. Everyone is dealing with their own struggles and challenges and they need help. Most can’t be helped by someone that has the book smarts on the struggle. But the person who can make a difference, the person who can change their life, the person who can save them is the one who has been there. The one who has been in their shoes and has conquered that challenge. My friend lost a baby boy and a brother in a short period. Nobody could really help her through those difficult times that hadn’t been through something similar. But now, she can take those tragic experiences and help many others going through their own tragic times. I often recall an old Young Woman’s theme, “I can do hard things.” Every hard thing that you have pushed yourself through, whether it was in a relationship, a sport, in business or something else has prepared you for something you will go through and deal with at some point in the future. Philippians 4:13 “I can do all things through Christ which strengthens me.” You’ve been through hard things in the past and it has strengthened you. You are going to go through hard things throughout your life and they will continue to strengthen you. Right now may be the hardest thing that you have had to deal with up to this point of your life. You can do it. You will grow from it. You are amazing. YOU are going to make a difference in the world!

Last week I was talking to someone about work and an upcoming vacation he had planned. He expressed to me how productive his week had been because he knew what he had to accomplish before he could leave on vacation. It made me think of a post I had written back in 2013. After reading it again this morning I thought I would post it again. It was a copy of an email that I had sent out to my team:

We have talked a lot about productivity and time management over the past year. We have included it in our education meetings, I’ve sent our Dave Ramsey podcast and we’ve included it in our Monday morning meetings.

Last night I witnessed something that got me thinking about this again. Tia had just finished practicing piano and was sitting at the table looking very stressed. Tammy asked her what was stressing her out. From there the floodgates opened up and out came all the things she had to get done in the next few days with some tight deadlines: French test, write a paper about her experience in Africa, create a video to use at the piano recital, pepare to present in front of the Rotary Club, basketball practice and… That was when Tammy stepped in. She said she needed Tia to list out all of the things she needed to get done and the deadlines for each. She also needed to figure out which ones she could have help on and who could help her. Wow, this was starting to sound like real life Ramsey!

This got me thinking about our buddy Zig Ziglar and his “Day before vacation” teachings.

Zig asks the following questions:

As a general rule, on the day before you go on vacation, do you get two or three times as much work done as you normally get done in a day?

If you can learn why you are that much more productive on the day before vacation, and then repeat that process on a daily basis without working any longer or harder, does it make sense that you will be more valuable to yourself, your family, your company, and society in general?

On the night before the day before vacation, do you take a sheet of paper and say to yourself, “Now tomorrow I’ve got to do…,” and then make a list of things you must do?… In its simplest form, that’s goal setting and it’s critical. Next, did you organize your must-do list in the order of importance and accept responsibility for competing those tasks?

The day before we leave on vacation Tammy and I both have our to-do lists. On that day both work related and non-work related things get completed efficiently. This all happens because you have a deadline and you need to focus to get things done. This is what Tia is going to experience over the next few days. Her French test, the Rotary presentation, piano recital and all the other things coming up are going to happen if she’s ready or not. So she needs to focus and prioritize to make sure she does well at all of them.

Going back to Zig and his day before vacation example, he says: “On the way to work the next day your self-talk was upbeat and centered on what you were going to get done. You arrived at work on time so you were punctual. You immediately started to work, making you a self-starter. You were highly motivated and optimistic that you were going to finish every tak you had set for yourself. You were enthusiastic about your work and decisively moved from one task to the next, making good choices as you did so, even if the next job on the list was disagreeable.”

I love his example related to unpleasant tasks. “An ol’ boy down home said it best, “Friend, if you’ve got to swallow a frog, you just don’t want to look at the sucker too long. He ain’t gonna get no purtier! As a matter of act, the longer you look, the uglier he gets.” That’s the way unpleasant tasks are.”

“As you move from task to task, if someone tried to interrupt and talk about last night’s television program or last night’s game, you disciplined yourself to stay on task and not be distracted from your job… Since there was no “tomorrow” for you on each job, you persisted until you completed each one…. and momentum built with the completion of each task…. Perhaps the most exciting part of this vacation scenario is the fact that your co-workers instinctively picked up the pace [as well].”

If this approach works so well on the day before vacation, or the days before a test, a presentation or paper is due, won’t it work just as well every day?

A big part of this is in the planning. When you plan things, the odds of their happening go up substantially. If we plan our months, weeks and days we will be more productive and balanced.

Tia spent the evening writing about her experiences in Africa. She’s made her list and has prioritized it. She’s an achiever, not only will she get everything done, she will do it all very well. But if Tammy hadn’t told her to pause, make a list and prioritize that list her stress would have stayed high and her productivity would have been low. Plan your days and act so you don’t spend them reacting.

For more great stuff from Zig Ziglar find one of his books here on: Amazon.

Sales is about being able to communicate with your potential customer what it is that your service or product does for them in such a way that they can see it. Because if they can see it the same way you can see it, they’ll buy it.

Why is it that some people seem to struggle to sell their product or service with confidence while others could, as they say, “sell ice to an Eskimo?”

Why are some business people completely paralyzed by the fear of failure or rejections while others seem to experience unbelievable success without seemingly lifting a finger?

Why is it that some people have amazing ideas and good intentions but can never seem to overcome feelings of inadequacy while everything that someone else touches turns to pure gold?

It’s almost as if those people who achieve amazing sales success know something that others don’t.
It seems like they know some sort of insider info or exclusive sales secrets that gives him a competitive (or even unfair) advantage.

Well, guess what?

They do.

But they aren’t going to be secret much longer.

That’s because Kevin Harrington (you know, the guy from Shark Tank…), in connection with the late Zig Ziglar’s company, Ziglar, Inc. have created a brand-new, FREE video series called “Secrets of Sales Success.”

In this series, Kevin will unwrap the sales secrets that made the name Zig Ziglar synonymous with sales success and that helped Kevin sell over $5 Billion worth of products throughout his career.

In the very first video that was just released, Kevin reveals Zig Ziglar’s core secret that he believed would 100x your success.

Back in August of 2012 I wrote about our Education Plan at my company, Kodiak Mountain Stone. If you have never read about it, click on the link and find out more because it has been a pretty good thing we came up with. From each Education Meeting that we have, everyone on our team learns something. But I think the most value comes to the person who is hosting the meeting. As the saying goes, “the teacher is the one who learns the most.”

In the past I’ve shared thoughts and ideas from some of our Education Meetings, but it has been a while since I have passed any of this on. Yesterday we had one of these meetings and I think that the subject that was addressed is awesome and I want to share a little bit about it.

Before I get into the details of the meeting I want to take a step back. A few months ago I was on a conference call with my store manager at my store in Calgary AB. He was frustrated and told me that one of the team members had come in late for the second time that week and used the same excuse as the first time. “Sorry that I’m late, traffic was terrible.”

As soon as he told me about this I had a memory flash into my mind. I remembered back to January 9, 2002. That day I was working as a bank manager for ATB Financial, which is a bank located in Alberta, Canada. I had the opportunity that day to attend a managers training meeting where David Irvine spoke to us. The topic that he spoke about that day was one that he had written a book about, “Accountability – Getting a Grip on Results.” The new, updated version of the book is, Bridges of Trust: Making Accountability Authentic
The reason I remember the exact day of this meeting is because I have that book in my library signed and dated by David. I know it was a good meeting because almost 13 years later there are a number of things that I specifically remember him saying. But there are two things that really stood out to me that day.
He told us to imagine ourselves leaving our house with just the right amount of time to get to an important meeting. You are well prepared for the meeting and things are looking good. But then when you are about half way to the meeting you hit some crazy traffic that just about brings you to a halt. You are anxiously putting along and starting to stress more and more about being late for your meeting. Pretty soon the starting time of the meeting comes and goes and you are still blocks away from your meeting place. You finally arrive, park your vehicle and dash to the meeting room. As you enter the room, all eyes are focused directly on you. Sweat is dripping down your forehead and you say…

At that point what words leave your mouth? Most people respond exactly how my employee responded. “Sorry that I’m late, traffic was terrible.” At that time, that is probably exactly how I would respond. But that is not being accountable for your actions. I vividly remember him explaining that the proper response should be something such as, “sorry that I am late, I didn’t leave my home in time to account for the traffic.”

That was an ah-ha moment for me. It completely changed my perspective on personal accountability. As an employer, how would I receive someone coming in late to a meeting who said, “sorry I’m late, traffic was terrible” versus someone who said, “sorry I’m late, I never left home early enough to account for the traffic.” I want to work with the person who is showing me that they can take personal accountability. It doesn’t excuse the fact that they are late, but they are not trying to blame something or someone else for them being late. Thirteen years ago and that story still comes to mind whenever I hear someone not taking personal responsibility.

Another thing that has always stood out to me since that meeting was when David talked about consequences. That negative word, consequences. All my life, whenever I’ve done something wrong or bad, I’ve had to deal with those darn consequences. But what about the times you have done something good. What follows? Those are consequences too, but positive ones! I had always looked at the word, consequence, with negativity. But in reality, there are consequences for everything we do. It’s our own actions that determine if those are positive or negative consequences. Today this is not just an important thing to talk about in our work environment, but as I’m raising four kids from ages 3 to 15 it has been a huge thing we have tried to teach them about too.

So after my conference call with my store manager I immediately emailed David Irvine and asked him to send a copy of his book to my store in Calgary. When it arrived I explained to this particular employee that I wanted him using it for an Education Meeting. I know that he got a lot of good out of the book because my manager told me that there were a number of occasions that he came to him to tell him something he had read about in the book. Yesterday he did a great job with the Education Meeting. I hope that all of my staff learned something from this great book.

The number one lesson that this employee thought our staff needed to learn from the book was that you always have a choice to start with yourself!