I’ve done sub boxes 7 years. For the past few years, I’ve read (and empathized with) countless comments about how OP has not sent what they promised, failed to ship at all, then ignored emails, promised to ship replacements and never did, etc. etc.

For the most part, I’ve been pretty pleased with them. Once or twice they fell short (e.g., boxes did not ship for 3+ months, did not get a promised spoiler), but shop purchases were shipped quickly, customization worked every time when they started doing it and the items were mostly great. I used to live 2 hours from Paris and recognized some of the brands + quality. I canceled other boxes in favor of OP.

Until now. The Homme box in December was missing two items. I reached out immediately and several days later got a response and tracking info for the replacements. I was happy they were fixing it. A few weeks go by, no items…but then I got an email stating that though I was charged in full, I was NOT getting the most recent regular box, on top of the other issues. I was upset because I had voted for the hero item that “won” and was really looking forward to it. OP replied, stating they were working really hard to fix their company and that the Homme items were actually backordered but en route. Could I please give them the benefit of the doubt?

I want to give people chances. It’s how I roll in work and life. But now it’s been more than 2 weeks and radio silence. My money is still out of my account, my husband’s Homme items are still MIA. It looks like my luck with OP has run out. Heed my story or don’t. Many times in life people are great and do the right thing, until they don’t.

it kinda reminds me of that plastic amour bracelet they sent last year…. but if it’s gold, it might actually look dainty and sweet… I guess we’ll see.
If all else fails, I share a letter with my daughter, so it can always go to her 🙂