I tried to buy * personalized pillow cases and went to order them but I could not locat...

GetHuman-lochham's customer service issue with Groupon from January 2019

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.

The issue in GetHuman-lochham's own words

I tried to buy * personalized pillow cases and went to order them but I could not locate the place to personalize the pillow cases - so I wrote to the company about this issue and told them the name of the pillowcases but I never received an answer - the Groupon amount is *.** dollars and *.** on my American Express bill. Can you please refund this amount to me - purchased **********My name is : Ilka Sabha*Cell phone number: *** ***-*****Email address is: *****@***.com

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