I bought a pair of boots that never got delivered. I noted this in my auction options in My eBay and it gave me a chance to contact the seller, which I did. I asked for a tracking number. eBay then told me to wait about 10 days (they sent me an email with a date) and then re-visit their Resolution Center at which point I could ask eBay to get involved. I did this, and they did, and very quickly I got the following notice:

"eBay Customer Support has refunded you through PayPal.
We've initiated a refund of $ 63.00 back to the PayPal funding source that you used to purchase the item. Please allow 48 hours for the refund to process.
We didn't receive valid tracking information from the seller.
Final decision:This case was found in your favor."

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