Freelance Editor & Technical Writer

A personable, analytical and organized communications professional with strong technical experience and a passion for communicating in a variety of methods and media. I have 20 years? experience as a writer and editor, with the last ten being devoted to technical writing and publishing.

PEOPLE SKILLS• Able to handle multiple assignments with competing priorities; excellent time management skills.• Flexible and able to work well with all types of personalities.• Has a passion for learning, client satisfaction and project success. Always acquiring new skills.

WORK EXPERIENCEOnline Publisher and Technical WriterShell Canada, Calgary, ABJul 2010-Aug 2015Work with site-based operators and learning managers to create clear, well-designed, useful operating procedures and practices.• Regularly consult with Shell Albian Sands and Shell InSitu operators and managers to develop new operations documentation and training materials.• Led migration of Shell InSitu projects to new SharePoint web library system. Edited and rewrote 2000+ documents.• Designed and developed document control database for Heavy Oil business excellence project. Created new document numbering system to facilitate document tracking.

Freelance WriterSelf-employed, Calgary, ABJan 2010-Jun 2010Worked hand-in-hand with local business owners to write and develop eye-catching, memorable print and web materials.• Wrote and edited print and web content for small businesses.• Conducted interviews with local business people to generate content for articles.• Reviewed competitors’ web presence to enhance my clients, online marketing materials.

Publications CoordinatorIASTED and ACTA Press, Calgary, ABOct 2005-Jan 2010Prepared IASTED conference proceedings and ACTA Press journals for publication: copyedited and laid out materials to meet publishing standards. Coordinated production and distribution of proceedings and journals with printers.• Wrote advertising copy and laid out ads for publication with major international distributers.• Wrote promotional material for ACTA Press and IASTED websites.• Regularly negotiated distribution deals and rates with distributers.

Research and Marketing CoordinatorColliers International, Calgary, ABMar 2004-Sep 2005Wrote for, designed, and produced company’s quarterly research reports. Developed and assisted in writing company’s marketing materials. Maintained and updated local office presence on Colliers’ North American website.• Redesigned company newsletter templates.• Moved marketing department to using InDesign.• Liaised with local competing firms to share market research.

Tutor and EditorSelf-employed, Calgary, ABOct 2000-Dec 2002Counselled students regarding career/degree direction and subsequent course curriculum. Facilitated/educated students in the areas of grammar usage and the mechanics of university writing. Proofread, edited and advised modifications to grammar/content of various documents including Master’s theses, Doctoral dissertations and varied correspondence.

Junior InstructorCampion College, University of Regina, Regina, SKSep 1997-Apr 2000Instructed college students in introductory English classes. Facilitated workshops on various topics including life skills and grammar. Graded papers and projects according to college standards. Presented project topics to students and supported all aspects of subsequent writing.