Pediatrician Answering Service

We take care of your calls so you can take care of your patients

When it comes to your patients, you’ll accept nothing less than the best. While you and your staff are busy managing the pediatric office each day, who’s managing your incoming communications? Let Clementine provide the attentive care that your practice is built on to every caller, every day.

Did you know?

25% of patient phone calls occur after hours or on weekends.

50% of patients prefer to schedule appointments via phone.

29% of patients are unsatisfied with phone & email communication.

Letting our experienced agents manage your incoming communications for your pediatric office day and night not only increases parent satisfaction, but also gives you peace of mind. Clementine ensures your patients are always receiving the service you demand and they deserve.

Our qualified agents undergo extensive training and become HIPAA certified before they take over your patients’ calls.

Clementine’s 24/7 call coverage will take care of your business round the clock, and even in the event of a power outage or emergency, Clementine has you covered. We have dependable technology and redundancy systems in place so you’ll never experience a disruption in your service.

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Services for your practice include:

HIPAA Secure Messaging Web Portal

Smart Transfers

Virtual Receptionist

Appointment Setting

Custom Dispatching

HIPAA Secure Messaging Phone App

On-Call Nurse Triage

Patient Outreach

Post-Discharge Calls

Call Overflow

“We make patient care and privacy a top priority in our office. Clementine’s focus on HIPAA compliance and superior patient care makes me feel confident that my patients are in good hands.”- Nurse Saldberg, Pediatric Nurse