Bot knowledge base.

Hiring a Bot Developer? These Top Interview Questions Can Help!

December 18, 2018

Want to make sure your bot developer really knows their stuff? We’ve put together a list of interview questions to help you hire the right bot developer.

Bot Basics, Bots for Business

Multilingual Chatbots: Teaching Your Bot New Languages

December 11, 2018

Chatbots that can communicate in multiple languages can help you reach more users. Before you get started, read up on these linguistic and cultural challenges.

Bot Development

Why Good Writing is Central to Conversational AI

December 6, 2018

What role does good writing play in the day-to-day business of bot building? And what is “good writing” anyway? In this article, we explore some of the ways good writing plays a crucial role in your conversational AI strategy.

Bot Development

Speech Recognition: Teaching Your Bot to Speak

December 4, 2018

Voice chatbots can recognize human speech and are a preferred way for consumers to interact with brands. Learn the basics of building a voice chatbot.

Bot Development

Shopping Cart Abandonment? Chatbots to the Rescue!

November 27, 2018

More and more companies are using chatbots to solve e-commerce problems. Explore some common shopping cart abandonment problems, and see how bots can help.

Bots for Business

How to Design a Chatbot’s Personality

November 20, 2018

Follow our practical guide for designing a chatbot’s personality, and create a bot with a fully developed personality that your users will enjoy and trust.

Bot Basics, Bot Development

Building Your Bot: Coding from Scratch vs. Using a Bot Builder

November 13, 2018

There are two main ways to create a bot—hand coding from scratch or using a bot builder. Explore the pros and cons of these two options.

Bot Development, Frameworks and Tools

Listening to Your Bot: Chatbot Metrics and Analytics

November 6, 2018

Chatbots are powerful tools for improving your customers’ experience. So which are the best chatbot metrics for success, and what can you learn from your bot?

Bots for Business

4 Ways Chatbots Help Reduce Carbon Footprint of Your Business

October 30, 2018

Chatbots can do a lot to benefit your business. Explore four use cases for chatbots that can reduce energy consumption and help save you money.

Bots for Business

Get a .BOT Domain Faster with Pandorabots

October 23, 2018

Learn how new and existing Pandorabot users can get a .BOT domain.

Bot Development

How Chatbots Use Conversational Marketing

October 16, 2018

Chatbots are learning from billions of customer interactions to help companies and brands develop conversational marketing strategies.

Bots for Business, Conversational Marketing

Natural Language Processing: Common Challenges

October 9, 2018

Three common challenges with NLP are natural language understanding, information extraction, and natural language generation. Learn more about NLP for chatbots.

Bot Basics, Bot Development

Web Scraping with Bots: The Good and Bad

October 2, 2018

Web scraping uses bots to collect large amounts of data from websites. Web-scraping bots began as helpful tools, but they have also been misused in some ways.

Bots for Business, Chatbots

Human or Bot? Can You Tell the Difference?

September 25, 2018

Humans “talk” to bots online all the time, and AI can make it difficult to discern whether you’re dealing with a bot or a person. Can you tell the difference?

Chatbot News, Chatbots

How to Choose a Framework for Your Next Bot Build

September 11, 2018

It takes a lot of planning to create a bot. Before you even get started coding, check our list of things to consider when you choose a bot framework.

Bot Development, Frameworks and Tools

Bots Against Slavery

September 4, 2018

See how Seattle Against Slavery is fighting sex trafficking with chatbots that pose as sex trafficking victims and that interact directly with the buyers.

Emerging Technology

12 Bots to Integrate in Slack Today

August 28, 2018

Slack is one of the top platforms for bot integration to share everything from tasks to gifs with colleagues. Read about 12 Slackbots you can add today.

Bot Galleries

8 Lessons We Learned from the World’s Most Famous Bots

August 21, 2018

New bots are built on the success of famous bots ELIZA from 1966 and A.L.I.C.E. from 1995. Keep these 8 tips in mind to improve your bot development approach.

Emerging Technology

Feeling Lonely? These Chatbots Will Keep You Company

August 14, 2018

Humans are creating chatbots to keep other humans company. Read more about how people are connecting with bots and the 6 best chatbots to talk with based on your mood.

Bot Galleries

Designing Personality: How Bots Express Themselves Through Language

August 7, 2018

Developers and companies are building bots to sound more like humans, Using these personality design components can improve user experience with your chatbots.

Chatbot News

Define and Design Intents for Your Bot

July 31, 2018

Intents are user intentions and they are how users greet your bot and ask it questions. Learn more about intents and how to design them for your bot.

Bot Basics

Design Utterances for Your Bot

July 24, 2018

An utterance is a single portion of your bot’s overall dialog. Learn how to design your bot’s utterances to determine your bot’s tone and personality.

Bot Basics

Serverless Computing Simplifies Chatbot Maintenance

July 10, 2018

Serverless computing is a great solution for hosting your chatbot. See the history of serverless and why your bot should be hosted there.

Emerging Technology

8 Steps to a Better Chatbot

June 26, 2018

If building a chatbot seems like a daunting task, start with this simple 8-step checklist for building a bot. It’s not as complicated as you might think.

Bot Development

How Business Leaders Leverage Chatbot Personalization

June 21, 2018

See how major brands are outsourcing customer service work to chatbots while creating a more personalized online experience for their users.

Enterprise Bots

How to get a .BOT domain

June 19, 2018

This step-by-step guide by Randall Hunt was previously published on the AWS News Blog. You’ll learn how to register a .BOT domain, validate a LEX bot to give Amazon Registry permissions to invoke the bot and verify it’s existence, and get started with Amazon Route53 and AWS Certificate Manager (ACM).

Frameworks and Tools

How to reserve a .BOT domain using Pandorabots

June 12, 2018

In this step-by-step guide you’ll learn how to create your first bot using a Pandorabots account, deploy your bot, and reserve a .BOT domain for your site.

Frameworks and Tools

How Apps are Pushing Bots into the Mainstream

June 5, 2018

Conversational marketing and messaging apps are pushing bots into the everyday. Learn about some of the benefits of integrating chatbots in messaging apps.

Chatbot News

When It Comes to Solving Problems for Your Company, Task Bots Can Help

June 3, 2018

From IT support to admin tasks, task bots are reshaping the way that offices operate. Learn more about the task bots that are making your office life better.

Emerging Technology

What Chatbot Communities to Join in 2018

May 29, 2018

Do you know where to find other bot developers to talk shop and share your knowledge? If not, we’ve put together a list of our 6 our favorite communities where bot developers and bot enthusiasts alike can share bots, discover new bots, learn how to use new tools, compare frameworks, and keep up with discoveries.