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Call Center Services

Tuesday, 14 September 2010 23:56
administrator

Virtual Administrative Assistants & Office Solutions

How much is your time worth? $50.00/hr, $150.00/hr, $350.00/hr?

Many business owners, healthcare practitioners and busy sales professionals are prevented from growing because they are too busy managing the daily operations required to run a business office effectively or have difficulty delegating the responsibility. ACC provides you freedom from the mundane tasks that bog you down without having to add a new employee to your payroll, offer healthcare benefits and pay additional payroll taxes. It is time you start realizing your full potential.

Businesses large and small, now have a virtual office solution to their staffing needs. Virtual assistants can help, whether they're part-time administrative aides, occasional office services talents, or full-fledged virtual receptionist that act as a seamless extension of your business.

Our virtual receptionists will answer your calls with greetings specific to your requirements. Not only answering calls, the off-site receptionists will take messages and forward the call to you or to the appropriate team member.

Live Chat Agents assist Customers & Close Sales

Live Chat operators help lead generation and prevent shopping cart abandonment. Business live chat services offer the potential to give your website visitors a great shopping experience. By removing the negative effects of confusion a website visitor may have while interpreting price and value, online customers are reassured with some simple guidance from an online sales agent. Live help services main effect is to reduce conflict and friction while providing customers with the very thing that makes them want to shop online in the first place - cost-saving, convenience, and reliability!

American Communications Centers provides the skilled live chat agents that can be trained on your products, services, frequently asked questions and can help close new business by assisting your visitors with their transactions online.

A good business continuity plan will keep your company up and running through interruptions of any kind: power failures due to hurricanes, IT system crashes that shut down your own telephones or natural disasters that disrupt your team’s ability to get into the office. ACC’s offsite call center solutions help aid your recovery from disaster. The key to your success is disaster preparedness. Let ACC be part of the plan. Don’t let the next storm, flood or pandemic destroy customer relationships because you can’t answer the phones. Let ACC be your Business Continuity Center when disaster strikes. By planning today, all your business calls can be redirected to our offsite US based call center moments after your system goes dark.