Bioshock 2 not free?

I'm trying to download Bioshock 2, which should be free since I'm PS+ (i have the little + next to my name and everything) but whenever I try to checkout, it still asks me to add funds, what's up with that?

Re: Bioshock 2 not free?

I had the same problem last night with it wanting to charge me and i have been plus member since it started and still am. Now today i sign on to try to download it and it says its free but when i go to confirm the terms for downloading and playing plus games and it says An error has occured and won't let me download it. I can expect things like this to occur on new systems and to the free psn users but for a system that just turned 6 years old and that i pay for the premium service which is plus is just unacceptable. Sony really needs to get things together. The amount of people they laying off and stock taking big hits should be an indicator to this company that not all is well.

Re: Bioshock 2 not free?

Question on this: are you clicking on the ads in the Store and then seeing the price being charged at the end? Or are you searching for it in the Store? Just trying to get some information as I work with the Store to address this.

For those that were affected and accidentally charged for this, we'll make sure that you're taken care of with refunds. I'll have more later.

Re: Bioshock 2 not free?

I was just able to download the game free. I was clicking on the adds and it said free for plus but when i went to check out it said 19.99 in my cart. After i was finally able to check out i kept getting an error message mentioned above. Hope this helps you work out the issues. I was just able to finally download it though so its worked out for me. Thanks for your time addressing the issue.

Re: Bioshock 2 not free?

I was just able to download the game free. I was clicking on the adds and it said free for plus but when i went to check out it said 19.99 in my cart. After i was finally able to check out i kept getting an error message mentioned above. Hope this helps you work out the issues. I was just able to finally download it though so its worked out for me. Thanks for your time addressing the issue.