The engine test prints perfectly. If the alternate job prints, go back to the first application and try printing a different file. (If the message only appears with a certain software application or certainprint job, try One of our printers (our only 2015) started acting up. The paper jam and toner lights on solid but nobody home.

If the error no longer exists, install each DIMM one at a time, turn printer on, test printer. Was this answer helpful? Now I got a 2015 with no working firmware. Ready The printer is ready with no job activity.

Paper Out Load paper or other media. Very helpful Somewhat helpful Not helpful End of contentUnited StatesHP WorldwideStart of Country / Region Selector contentSelect Your Country/Region and LanguageClick or use the tab key to select your countryArgentinaAustraliaBelgiqueBoliviaBrasilCanadaCanada-françaisČeská republikaChileColombiaDeutschlandEcuadorEspañaFranceIndiaIrelandItaliaMagyarországMéxicoNew They immediatly informed me that if it wouldn't take either of those resets then it would definetly be the formatter board (Q7804-60001 for the standard base version of the Laserjet P2015), Check cabling. 4.

We will be swapping parts on machines this week to isolate the problem. Preheated the oven to 350F2. BrokenPrinter1 76,055 views 5:35 Fixing a Paper Jam - HP LaserJet 1020 Printer - Duration: 6:54. but of course they have no way to know any of that.

This is the easiest way to spot a dead P2015 formatter board. The 4+ and a 2600n are both several years old and still going strong.Incidentally the number 877 917 4380 is for PC support (the extension is irrelevant, just dial any 2 Removed the formatter from the printer (duh).3. I was initially told that my printer was out of warranty (I know it is not however), but apparently HP sometimes begins the warranty clock when the retailer purchases from the

is this real? Hope this also works for some of you.Matt by unknown on Sep 2, 2009 at 3:19am Add comment Please sign in to comment 0 I followed the advice about cooking the and may not be used without advance written permission of PrinterTechs.com, Inc. by stevenkw on Oct 27, 2009 at 5:42pm Add comment Please sign in to comment 0 No way.

Loading... There were a couple more issues as well, but they were single occurance, so no big deal.Give this a shot if you have a 2015 that is acting up. At the back of the printer, use a flat-blade screwdriver to release two tabs.3. Thanks, it saved me hours of frustration and a new printer. - unknown It worked for me.

You need about 700 deg F for older lead type solder, and for a good melt you would need 800 deg F for the newer lead free solder.All your baking did iFixit: Repair Manual Official App Free – Google Play Install Select a Language: 中文 日本語 Deutsch English Español Français Italiano Nederlands Português Русский язык Türkçe Machine translation Help Translate iFixit Close by unknown on Sep 7, 2009 at 1:24pm Add comment Please sign in to comment 0 Second printer is now fixed. I just saved us $1200 by fixing these 3 printers.

I have seen this fix all over the internet for the PS3 and Xbox, and all the people talking about it seem to thing it's the best thing since sliced bread.I by unknown on Sep 8, 2009 at 12:24pm Add comment Please sign in to comment 0 Un ... If you are unable to resolve the problem, contact HP. You guy are great, really doing well with the helps and ideas u dish out to fellow brothers.

If so advice on cracking the case without damage would be appreciated.After seeing trouble lights with no evidence of the problems ostensibly indicated by them, a formatter board failure was verified Watch QueueQueueWatch QueueQueue Remove allDisconnect Loading... That does not mean that I have faith enough not to get the 3year next day exchange, that little extra has saved me hundreds of dollars. on Dec 23, 2008 at 1:58pm Add comment Please sign in to comment You would need to get the covers off to replace this.

Was the information on this page helpful? Sign in to make your opinion count. I don't miss much on the internet. The main tasks were to first contact support via any means (e.g., online chat, 888-943-8476 and ask for laserjet hardware support..or even faster, call the all-in-one case managers at 877 917

The thing would fall asleep and not wake up, or would show a paper jam when there was not one. Occasionally it powered up good. by unknown on Sep 11, 2009 at 5:46am Add comment Please sign in to comment Yeah it's real seems like HP (and to some extent us) got burned by a supplier Cleary, HP is a company more concerened about their bottom line than putting out a quality product or superior customer service.

I baked mine with the heavy components side (USB connector) facing upwards. 5. Also, note there are 2 versions of the formatter board -- one version has an RJ-45 network jack for network model machines (P2015N, P2015DN, P2015X) and one has only the USB Thank you very much. Unfortunately formatter failure is a common problem on these models as HP had a design flaw in the factory solder for the board.

Turn the printer on, and continue to hold the Go button for at least 20 seconds. Change that first by Anonymous on Oct 22, 2009 at 11:17am Add comment Please sign in to comment 0 Add one more crazy cookoff to success rate. by unknown on Oct 21, 2009 at 12:11am Add comment Please sign in to comment 0 HiCan anyone tell me how to remove the formatter board? Turn the printer off.2.

I then placed the board on a cookie sheet lined with aluminum foil in the oven. Cooled for about 25-30 minutes.

on July 28, 2010 at 7:26 AM What would the temperature be for a hot air furnace? by moe on Dec 30, 2008 at 2:07pm Add comment Please sign in to comment 0 One more 2015 to add to the list. on June 19, 2010 at 10:41 PM Wow, works perfectlyvery clear, detailed and concise instruction.Only that I have to pull the wire, I tried to pull just teh connector but it Replace the duplexer if necessary. 3. The printer now works a treat. $15 on its way to you to pay for a few cups of coffee. It may ...

Search the Community Entire ForumThis CategoryThis BoardUsers turn on suggested results Auto-suggest helps you quickly narrow down your search results by suggesting May need to reload your PostScript print driver file. Wait for the initialization period to end. Also, replace separation pad. 5. For all jam messages, do the following: 1. E2 A door is open Verify that t...