You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality.

Register a free account to unlock additional features at BleepingComputer.com

Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

BIOS Admin Password set by anonymous person / unknown to me

I recently found myself locked out of my system's BIOS having never set an admin password myself. Since then I've had many problems including forced reboots/physical memory dumps while trying to perform scans requested in the malware detection directions for this site. I don't know specifically what is wrong, but have had software detect anonymous users logging on to my computer remotely without appearing as users in the control panel.

I've reinstalled the operating system counteless times and always find the same problems within hours if not minutes of installation completion. Finally, and I'm not sure if it's relevant, but Windows only recognizes some 148 odd Gb storage space on my 160 Gb hard drive. Also, the computer will boot normally, but not in safe mode or any other diagnostic condition; when trying this a screen comes up listing all installed drivers and computer freezes.

BC AdBot (Login to Remove)

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.

I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.

Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.

The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.

Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:

Thanks for bearing with me, things have gotten worse with the computer such that it's been very difficult to even respond to your replies. Furthermore, I use a blackberry for work and it is now connecting to an anonymous enterprise server and instituting a restrictive IT policy. I'm not sure if these two events are related, though I'm certainly wary of connecting my phone to my computer.

I'll try again today to renew the requested logs and post them to the forum.

right now my web browser is blocking me from even downloading the otl application. any thoguhts? safe mode won't work; or at least with what computer knowledge I have. It won't reboot allow me to reboot in safemode, when I try it simply runs a list of installed drivers and then freezes. If I try to restart with safemode via msconfig, I get stuck in safe mode and can no longer reboot normally, also I can only get safemode w/ dos prompt to work, which led me to do yet another os install since last week.