Data Protection Statement

Your trust as a user and/or customer of the information services provided by Dr. Wöhlbier + Dröttboom GbR is important to us. Therefore, we take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this Privacy Policy. Our contact details can be found in the Legal Notice.

The following provisions serve to inform you about the processing of personal data in accordance with the requirements of the EU General Data Protection Regulation (GDPR), in particular taking into account the information obligations under Articles 12 to 14 GDPR, and to inform you about the rights of data subjects under the GDPR in accordance with Articles 15 to 22 and 34 GDPR.

We process your personal data in accordance with the applicable legal data protection requirements for the purposes listed in the following.

Some of the aforementioned processes or services are carried out by carefully selected and commissioned service providers. We transmit or receive personal data of these service providers solely on the basis of a processing contract. If the registered office of a service provider is outside the European Union or the European Economic Area, transfer to a third country takes place. Contractual data protection agreements are in place with these service providers to ensure an appropriate level of data protection and appropriate guarantees are agreed.

Rights of the Data Subject

You have the right to

request confirmation from us whether personal data concerning you are processed; if this is the case, you have a right of access to this personal data and to the information specified in Art. 15 GDPR.

demand the disclosure of the data concerning you in the restrictions of Art. 20 GDPR in a common electronic, machine-readable data format. This also includes handing over (as far as possible) to another person directly named by you.

request us to correct your data if it is incorrect, inaccurate and/or incomplete. Correction shall also include completion by declarations or communication.

demand that we delete personal data concerning you immediately, provided that one of the reasons listed in Art. 17 GDPR applies in detail.
However, we may not delete data that is subject to a legal retention period. If you wish that we never again collect data from you or contact you, we will store your contact data on a blacklist.

revoke any consent given by you with effect for the future without any disadvantages arising for you.

request us to restrict processing if one of the conditions set out in Art. 18 GDPR is met.

object at any time to the processing of personal data concerning you for reasons arising from your very specific situation. We will then no longer process the personal data unless we can prove compelling reasons worthy of protection, which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims (Art. 21 GDPR).

You have the right to complain to

us at administration@bulk-online.com or by post, without prejudice to any other administrative or judicial remedy and if you believe that the processing of your personal data is contrary to GDPR (see imprint).

a competent supervisory authority in the Member State where you are staying, working or suspected of having infringed GDPR, without prejudice to any other administrative or judicial remedy and if you consider that the processing of personal data concerning you is contrary to GDPR.

Deletion of Your Data

If not regulated otherwise in the more detailed Privacy Policy, we delete your personal data when the contractual relationship with you is terminated, you have made use of your right to deletion, all mutual claims have been fulfilled and no other legal storage obligations or legal justification bases for storage exist.

Changes to this Privacy Policy

We reserve the right to change our data protection declaration if necessary and to publish it here. Please check this page regularly. The updated declaration shall enter into force on publication, subject to the legislation in force. If we have already collected information about you that is affected by the change and/or is subject to a legal obligation to provide information, we will also inform you of any material changes to our data protection declaration.

Dr. Wöhlbier + Dröttboom GbR (so-called responsible body in the sense of data protection law) takes the protection of your personal data very seriously. Insofar as we collect, process or use personal data from you within the scope of the services offered on our online media, this is done within the framework of relevant German and European data protection law.

General Information on Data Processing

We use personal data which you actively communicate to us (e.g. in the context of registration, such as your profile data, when posting a forum post, user name and post or when sending a message in the private message system of the forum on bulk-online.com user name, addressee and message) for the secure execution of the requested service. In particular, this includes enabling you to access the forums and other content in the respective bulk-online.com service, administer the content posted by you there, provide you with information on this and, if necessary, provide further services with your consent. The connection data transmitted by your Internet browser during your visit to bulk-online.com, such as the date, the duration of your visit or the name of your Internet service provider, are stored by us without personal reference.

If we use data for a purpose that requires your consent in accordance with the legal regulations, we will ask you for your expressed consent in each case. You can revoke your consent at any time and/or object to future use of your data. In order to improve our services, we can evaluate user profiles under a pseudonym within the framework of legal provisions, but only insofar as you have not made use of your legal right to object to this use of your data.

Please understand that certain parts of our offer cannot be used anonymously, especially for own entries in the forums. Only in this way can we ensure that our terms of use are adhered to.

Legal Bases for the Processing of Your Data

Insofar as we obtain the consent of the data subject for the processing of personal data, Art.6 Para.1 lit.a EU General Data Protection Regulation (GDPR) serves as the legal basis.

In the processing of personal data required for the performance of a contract to which the data subject is a party, Art.6 para.1 lit.b GDPR serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Art.6 Para.1 lit.c GDPR serves as the legal basis.

In the event that vital interests of the data subject or another natural person require the processing of personal data, Art.6 para.1 lit.d GDPR serves as the legal basis.

If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art.6 para.1 lit.f GDPR serves as the legal basis for processing.

Justified interests can be in particular:

the answering of inquiries;

the implementation of direct marketing measures;

the provision of services and/or information intended for you;

the processing and transfer of personal data for internal or administrative purposes;

the operation and administration of our website;

the technical support of the users;

the prevention and detection of fraud and criminal offenses;

protection against non-payment in the event of obtaining credit information for inquiries about deliveries and services; and/or

the guarantee of network and data security, insofar as these interests are in accordance with the applicable law and with the rights and freedom of the user.

Usage Data/Server Log Files

Every time you visit our website, our systems automatically collect data and information from the computer system of the calling computer. The following types of data are collected: Browser type, version used, user’s operating system, Internet service provider, user’s IP address, date and time of access, websites from which the user’s system has reached our website or to which the user accesses from our website.

The legal basis for the temporary storage of data and log files is Art.6 Para.1 lit. f) GDPR with the above-mentioned legitimate interests.

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user’s computer. For this the IP address of the user must remain stored for the duration of the session.

The data is stored in log files to ensure the functionality of the website. In addition, the data serves us to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context. In these purposes also lies our legitimate interest in data processing according to Art.6 Para.1 lit. f) GDPR.

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. We also reserve the right to check the files if there is a justified suspicion of illegal use or a concrete attack on the pages based on concrete evidence. In this case, our legitimate interest is the processing for the purpose of clarification and criminal prosecution of such attacks and illegal uses.

Use of Cookies

We use cookies. Cookies are text files that are stored by the Internet browser on the user’s computer system. If a user visits a website, a cookie may be stored on the user’s computer. A cookie contains a characteristic string of characters that uniquely identifies the browser when you return to the website.

We use cookies to make our website more user-friendly. We also use technically necessary cookies because some elements of our website require that the calling browser can be identified even after a page change (one-time entry of the login data for the various services, such as forum, who-is-who, eDirectory, creation of posts in the forum, editing a company profile in eDirectory, etc.).

We also use an analysis cookie with which we record the frequency of page views and clicks in the eDirectory. The data collected with this cookie will not be stored together with other personal data of the user.

In addition, this website uses analysis cookies placed by Google Analytics, a web analysis service of Google Inc. “(“Google”), to help the website analyze how users use the site. Further information on the use of Google Analytics on bulk-online can be found in this section of this Privacy Policy.

The analysis cookies are used to improve the quality of our website and its content. Through the analysis cookies we learn how the website is used and can thus continuously optimize our offer. Our legitimate interest in data processing also lies in these purposes. When accessing our website, the user is informed about the use of cookies for analytical purposes and his or her consent to the processing of personal data used in this context is obtained. In this context, reference is also made to this Privacy Policy

Cookies are stored on the user’s computer and transmitted to our site. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full. You can manage cookies from some US companies through the US site http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/uk/your-ad-choices/

Legal basis for data processing using cookies: The legal basis for processing personal data using cookies is Art.6 para.1 lit.f) GDPR. The legal basis for the processing of personal data using technically necessary cookies is Art.6 Para.1 lit. f) GDPR. The legal basis for the processing of personal data using cookies for analytical purposes is Art. 6 para. 1 lit. a) GDPR.

Table of Cookies

Type

Name

Information Stored

Life Span

legal

addcookienotice

whether the cookie notice has been accepted

3 month from set/update

Legal

_gali

whether the cookie notice has been accepted

3 month from set/update

technical

BpAuth

user login related data

till end of session

technical

BPAuthCheck

session login data

1 hour

analytics

__ph

number of visits and link clicks in eDirectory company profiles

5 years

technical

vb_lastvisit

date a user has last visited the forum

1 year

technical

vb_lastactivity

date when a user has been active in the forum

1year

technical

vb_sessionhash

users current session hash

till end of session

technical

vbosso_timeout

single sign-on time information

till end of session

technical

vbosso_muid

single sign-on userid information

till end of session

analytics

__gads

interactions with advertisements on the domain

18 month

analytics

__utma

used to distinguish users and sessions

2 years from set/update

analytics

__utmc

used to determine whether the user was in a new session/visit

till end of session

analytics

__utmb

used to determine new sessions/visits

30 mins from set/update

analytics

__utmt

used to throttle request rate

10 minutes

analytics

__utmz

traffic source or campaign that explains how the user reached your site.

6 months from set/update

analytics

_ga

used to distinguish users

2 years

analytics

_gat

used to throttle request rate

1 minute

analytics

_gid

used to distinguish users

24 hours

General Information on WebBeacons and Tracking-Pixel

WebBeacons are invisible graphics with the size of one pixel. These are used by partner companies, in particular for the purpose of tracking a user via various web pages to form profiles for use in advertising tailored to the user (targeting). A pixel embedded in the web page is loaded from the partner’s server when the web page is called. The partner receives your IP address, information about your browser and its version as well as browser plug-ins used (browser fingerprint), your operating system and your network operator.

Data Collection during Registration and registered Use

Some of our services require or offer registration. The data collected will be used for the purpose of using the respective services, unless otherwise described and explicitly consented to during registration. The collected data results from the input mask during registration. All other data that you can enter at a later date to complete your profile is optional and voluntary. After registration we may inform you about relevant circumstances, which are connected with our offer, to which you have registered, by means of the deposited email address.

Data in user-generated Content

If you write comments or contributions in the forum or upload files to our servers or publish pictures or use other services, your IP addresses and – if you are logged in – your user data are stored for our security. Due to the large number of illegal contents that are posted daily on the Internet, we reserve the right to use this information for defence in legal disputes or for prosecution, i.e. also to hand it over to claimants, prosecution authorities and courts.

Transfer of Data

If you provide us with personal data, this will only be passed on to third parties if this is necessary for the processing of the contractual relationship or if another legal reason justifies this transfer.

However, we provide certain services with the cooperation of service providers. We have carefully selected these service providers and have taken appropriate measures to protect your personal data.

Storage Periods

The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage ceases to apply. Furthermore, data may be stored if this has been provided for by the European or national legislator in EU regulations, laws or other regulations to which the person responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned regulations expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.

Note on the use of Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. “(“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website and Internet use. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google.

The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. You may block the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en

For more information on terms of use and data protection, please visit http://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/.

Note on the use of YouTube

Some of our websites include YouTube videos, operated by YouTube, LLC 901 Cherry Ave. San Bruno, CA 94066 USA (“YouTube”). YouTube is a service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. When you access the website that contains a video, your browser connects to Youtube and Google servers to download the preview image and video. Google registers your IP address and combines it with other information that Google itself has (if you are logged in to Google) or receives from other websites about you as (temporary) owner of this webpage. Google also sets a cookie. Google will also associate your information with other information about you from other Google services.

You can deactivate the option to save these cookies through YouTube at any time in the system settings of your browser and delete existing cookies. For more information on YouTube’s privacy policy, please visit https://www.google.de/intl/de/policies/privacy.

Note on the use of Social Share Buttons

Our website offers the opportunity to share the respective current page in social networks (LinkedIn, Twitter, Facebook) by means of a Share or Tweet Button. These are merely included on our website as external links to the corresponding services. After clicking these buttons you will be redirected to the website of the respective provider. Only then will user information be transferred to this provider. If you do not wish the social networks to receive any data, please do not click on the graphic. Please find information on the use of your personal data by the social networks in their respective privacy regulations:

Introduction

With the following information we inform you about the contents of our newsletter as well as the registration, dispatch and statistical evaluation procedure and your rights of objection. By subscribing to our newsletter you agree to the receipt and the described procedures.

Contents of the Newsletter

We will only send newsletters, e-mails and other electronic notifications containing advertising information (hereinafter “newsletters”) with the consent of the recipients or a legal permission. If the contents of a newsletter are specifically described within the scope of a registration, they are decisive for the consent of the users.

In addition, our newsletters contain information about new products, technological developments, press releases from users and manufacturers, and other specialist information from the field of bulk solids technology.

Double-Opt-In and Logging

The registration for our newsletter takes place in a so-called double opt-in procedure. This means that after registration you will receive an e-mail asking you to confirm your registration. This confirmation is necessary so that no one can log in with other e-mail addresses.

Subscriptions to the newsletter are logged in order to be able to prove the registration process in accordance with legal requirements. This includes the storage of the login and confirmation time, as well as the IP address. Also the changes of your data stored with ActiveCampaign are logged.

Use of the “ActiveCampaign” Shipping Service

The e-mail addresses of our newsletter recipients, as well as their further data described in the context of these notes, are stored on the servers of ActiveCampaign in the USA. ActiveCampaign uses this information to send and evaluate newsletters on our behalf. Furthermore ActiveCampaign can use this data according to its own information to optimize or improve its own services, e.g. for the technical optimization of the dispatch and the representation of the newsletters or for economic purposes, in order to determine from which countries the recipients come. ActiveCampaign does not use the data of our newsletter recipients to write them down or pass them on to third parties.

We trust in the reliability and IT and data security of ActiveCampaign. ActiveCampaign is certified under the US-EU Privacy Shield Agreement and is committed to comply with EU data protection regulations. Furthermore, we have concluded a data processing agreement with ActiveCampaign. This is a contract in which ActiveCampaign undertakes to protect the data of our users, to process them on our behalf in accordance with their data protection regulations and in particular not to pass them on to third parties. You can view ActiveCampaign’s privacy policy at https://www.activecampaign.com/privacy-policy/.

Registration Details

To subscribe to the newsletter, simply enter your e-mail address.

Optionally, we ask you to enter your first and last name. This information is only used to personalise the newsletter. Furthermore, we also ask you to optionally indicate your date of birth, gender and industry. We only use this information to adapt the contents of the newsletter to the interests of our readers.

Statistical Surveys and Analyses

The newsletters contain a so-called “web-beacon”, i.e. a pixel-sized file which is retrieved from the ActiveCampaign server when the newsletter is opened. Within the scope of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and time of retrieval are initially collected. This information is used to technically improve the services based on the technical data or the target groups and their reading behaviour based on their retrieval locations (which can be determined using the IP address) or access times.

The statistical surveys also include determining whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is not our intention, nor that of ActiveCampaign, to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our contents to them or to send different contents according to the interests of our users.

Online Access and Data Management

There are cases where we direct the newsletter recipients to the ActiveCampaign website. For example, our newsletters contain a link with which the newsletter recipients can call up the newsletters online (e.g. in case of display problems in the e-mail program). Furthermore, newsletter recipients can subsequently correct their data, e.g. the e-mail address. Likewise, ActiveCampaign’s privacy policy is only available on their site.

In this connection we pointed out that on the websites of ActiveCampaign cookies are used and thus personal data are processed by ActiveCampaign, its partners and service providers (e.g. Google Analytics). We have no influence on this data collection. For more information, please refer to ActiveCampaign’s privacy policy. In addition, we would like to draw your attention to the possibilities of objecting to the collection of data for advertising purposes on the websites http://www.aboutads.info/choices/ and http://www.youronlinechoices.com/ (for the European area).

Cancellation/Revocation

You can cancel the receipt of our newsletter at any time, i.e. revoke your consent. At the same time, your consent to its dispatch via ActiveCampaign and the statistical analyses expire. A separate cancellation of the dispatch via ActiveCampaign or the statistical evaluation is unfortunately not possible.

You will find a link to cancel the newsletter at the end of each newsletter.

Legal Basis General Data Protection Regulation

In accordance with the provisions of the EU General Data Protection Regulation (GDPR) valid from 25 May 2018, we inform you that your consents to the sending of e-mail addresses are based on Art. 6 para. 1 lit. a), 7 GDPR and § 7 para. 2 no. 3 and para. 3 UWG. The use of the shipping service provider ActiveCampaign, performance of statistical surveys and analyses as well as logging of the registration procedure, are carried out on the basis of our legitimate interests pursuant to Art. 6 para. 1 lit. f) GDPR. We are interested in using a user-friendly and secure newsletter system that serves both our business interests and the expectations of users.

We would also like to point out that you can object to the future processing of your personal data at any time in accordance with the statutory regulations pursuant to Art. 21 GDPR. The objection may be lodged in particular against processing for direct marketing purposes.

Content

Information on Data Processing

As a customer, interested party or other person concerned, we process your personal data primarily for the establishment and fulfillment of a contractual relationship concluded with you.

Purposes of Data Processing

In addition, we process your personal data to achieve the following purposes:

contract execution

the acquisition of existing customers, use as selection criterion for direct marketing in order to be able to offer them a service adapted to your needs

the management of our customers and supplier relationships

service

the quality management

the improvement and development of intelligent and innovative services

customer analysis for market and opinion research

Furthermore, we only process your data with your express declaration of consent.

Legal Basis for Processing

We process the following personal data in particular:

Art. 6 para. 1 lit. a) of the GDPR (EU General Data Protection Regulation) on the basis of your consent, whereby in principle no consent is required for the conclusion of a contract or the continuation of an existing contract.

Art. 6 para. 1 lit. b) of the GDPR for the establishment, execution and termination of a contractual relationship,

Art. 6 para. 1 lit. c) of the GDPR for the fulfillment of a legal obligation,

Art. 6 para. 1 lit. f) of the GDPR for the protection of a legitimate interest

the avoidance of damage and/or liability of the company through appropriate measures.

Data collected from Third Parties

We may be provided with data from third parties, e.g. within the framework of recommendations. In this case, it is usually contact data in connection with data on specific product or service needs. We may also collect profile data from professional social networks such as XING or LinkedIn.

Types of Data processed by Us

The following personal data are processed:

private contact data (if voluntarily provided);

business contact details;

photos, if necessary;

identification/payment data;

transaction data;

corresponding data.

Categories of Recipients

bank service provider

logistics firms

authorities such as tax authorities,

business partners and customers (business contact data)

Some of the aforementioned processes or services are carried out by carefully selected and commissioned service providers. We transmit or receive personal data of these service providers solely on the basis of a processing contract. If the registered office of a service provider is outside the European Union or the European Economic Area, transfer to a third country takes place. Contractual data protection agreements are concluded with these service providers in order to establish an appropriate level of data protection and corresponding guarantees are agreed.

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