Handmade frames done by me :- I cut the glass, I weld the tin, I make my own hoops, hinges, closures and stands.So, feel free to ask for a custom measure frame.

Ask for a custom set, increasing discount : more units, more discount.

+ What makes the difference in my design :- Customizable design 100% handmade by me.- Soft finish, no sharp edges.- Focused photos of the details, ask for more pictures if you need. - Engrave any side with a short text or image.- Add hoops to hang, engraved text or any detail you wish, just convo me.- One of the sides could be made with mirror covered with velvet in its background.- Choose how to hang it : chain, leather cord, velvet lace. You will receive your frame with chain by default.- Please, read policies before purchase.

This glass object is made by hand from 2 mm thick clear glass using the Tiffany technique. Each piece of glass is cut, polished and washed before being coated with copper to be assembled and soldered with tin.Patina is applied if we want to change the color of the welding. Finally we wax and polish the piece until it shines.

---> CUSTOM ORDERS are welcome. If you have a design in mind or if you want a special piece, please contact me :

Payments

I accepts payment using credit card and through PayPal.

My products are made to order just for you.
The production process starts once the order is placed and payment has been cleared. Each listing usually takes 3 - 5 working days, depending on current orders amount. If you need your item sooner, just contact me before ordering.

Cancellations : Any cancellation request will be a 20% restocking fee calculated on your item prices. I am unable to process an order cancellation if your item has been shipped.

If you have any doubt or question just convo me :)

Shipping from Spain

About SHIPPING

Every service includes tracking number for packages, so you can track your order from internet.

International deliveries may take 1-6 weeks depending on the destination country. It may take a little bit longer due to some conditions such as bad weather/rush season/holidays. Please note that delivery times are out of my control. Shipping times are estimates and I do not guarantee them nor make me responsible for any possible delay.

IMPORTANT NOTE
I need your phone number in your order note or just send me a message. It is required for a better shipping experience.

Please make sure that you’re supplying me the correct shipping address for your order. If I ship to the address you supplied and it was an error on your part then I am not responsible for this error.

If you have any doubt or question just convo me :)

About the PACKAGING

I make sure that each and every object is securely packaged, sometime I use recycled boxes, cardboards... Feel free to contact me for multiple purchases and we'll be glad to set up a custom order for you with appropriate shipping cost.

Buyers are responsible for all duties, taxes, levies or fees incurred at point of entry to the buyer's country. For more information about specific country's import laws and customs/duties, please take a look: www.dutycalculator.com/country-guides

As stated on www.etsy.com/help/article/5023, most sellers on Etsy are unable to predict which of these fees, if any, will be applied, and Etsy does not expect sellers to calculate or collect these fees or taxes. For this reason I encourage buyers to know about their country's import laws and customs/duties.

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

Request a cancellation within: 24 hours of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Perishable products (like food or flowers)

Items on sale

Questions about your order?

Please contact me if you have any problems with your order.

Returns and exchange details

About RETURNS

If for any reason you are not happy, please contact me within 7 days of receiving the item in order to be eligible to return it. Due to our policy, I’ll refund you the cost of the item that you purchased less a 10% credit fee on your item prices, but only after you return the item to the Lab and I receive it in perfect conditions. Return shipping on refunds will be at the expense of the purchaser.

Items should be returned in the original packaging. Please, make a secure packaging so it gets to me in perfect conditions. Please ask for delivery confirmation as I can not be held responsible for loss in transit and also note that refund is not possible if the item arrives damaged.

About LOST PACKAGES

If an item gets lost and doesn't arrive to destination, despite correct mailing address, I will provide credit store equal to the price of the lost item. However, I will need confirmation from the parcel service company that the item was lost.

About DAMAGED ITEMS

If an item is severely damaged when it arrives to destination, please contact me within 24 hours with a photo of the damage incurred to your item. I don't provide full refund for items damaged in transit but we offer replacement free of charge. Please note that any request made later than 24 hours & without a proof won’t be considered as a eligible request. Once you provide a proof that the item is damaged, I’ll offer you a replacement of the product you purchased and supply you a brand new item free of charge as soon as possible. Sorry, I don't provide refund for shipping cost and the buyer is responsible to cover the shipping of the replacement.

About UNCLAIMED PARCELS

Buyers are responsible to track&trace their orders and arrange a redelivery with their local post offices or parcel service if necessary.

Once a package is stated unclaimed despite correct mailing address, the recipient has to contact the post office in order to arrange a redelivery or has to pick up the package from the local post office. Otherwise it will be returned to me. I will arrange a reshipment for the returned parcels as soon as I receive them in our LAB but only if the buyer agrees to cover the reshipment cost.

About CUSTOM ORDERS

Custom orders are non-refundable, payment must be fully cleared before production.

Additional

This stained glass object has been handcrafted from 2 mm clear glass.
After the design and prototype steps, the process of create each item starts by cutting each piece of glass. Then, edges are filed, cleaned and copper foiled.
Next, pieces are perfectly assembled and soldered together.
The final steps are to wash, polish, apply patina if desired, and wax each piece until it shines.

About CARE INSTRUCTIONS

Wash it gently, dry the glass with microfiber swab, do not use chemicals on it. You can wax it with a proper material such as furniture or car wax for more shiny and new look. But, note that some waxes may remove the patina so please try it first on an unseen area on the object to see the result and then apply to all.

Do not scratch the solder lines cause the patina can be harmed. The product is harmless to human health but it is not suitable for contain any kind of food.