DEPT SUPERVISOR

\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cp\u003E\u003Cstrong\u003EPosition Purpose:\u003C/strong\u003E\u003Cbr /\u003E Department Supervisors train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition they provide valuable input into merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product knowledge and the ability to lead and develop others. Specific store departments may include Building Materials, D\u0026eacute;cor, Electrical, Flooring, Gardening, Hardware, Kitchen \u0026 Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EMajor Tasks, Responsibilities \u0026 Key Accountabilities:\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003ESupervise the work activities of Associates within his/her area\u003C/li\u003E\u003Cli\u003ECommunicate store objectives to Associates using the appropriate programs and tools\u003C/li\u003E\u003Cli\u003ETrain and develop Associates within the work team, through the management of training calendar and curriculum\u003C/li\u003E\u003Cli\u003EEngage in coaching for the development of Associates\u003C/li\u003E\u003Cli\u003EParticipate in the interview process for hiring of new Associates and partner with store management on recommendations\u003C/li\u003E\u003Cli\u003EProvide input into appropriate discipline decisions related to Associates\u003C/li\u003E\u003Cli\u003EProvide input to the Associates on performance appraisals and make recommendations on promotion of associates in his/her area\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003ENature and Scope:\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EAccountable for direct supervision of the work activities of subordinates, which requires planning, monitoring and review of work\u003C/li\u003E\u003Cli\u003EDirect supervision of a shift or the coordination of multiple work groups\u003C/li\u003E\u003Cli\u003EMakes recommendations concerning selection, termination, performance appraisal and professional development\u003C/li\u003E\u003Cli\u003EDue to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface\u003C/li\u003E\u003Cli\u003EThe warehouse environment can be dusty and noisy\u003C/li\u003E\u003Cli\u003EDoors are frequently open, causing drafts and interior temperature changes\u003C/li\u003E\u003Cli\u003EFloors around work area may become slippery during wet weather conditions\u003C/li\u003E\u003Cli\u003EMay have to handle merchandise and work with tools with sharp edges\u003C/li\u003E\u003Cli\u003EPassing forklifts emit gas fumes\u003C/li\u003E\u003Cli\u003ETools, supplies and related merchandise may contain hazardous materials\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003EEnvironmental Job Requirements:\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EEnvironment:\u003C/strong\u003E\u003Cbr /\u003E \u003Cbr /\u003E Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors\u0026nbsp;\u003C/p\u003E\u003Cstrong\u003ETravel:\u003C/strong\u003E\u003Cbr /\u003E \u003Cbr /\u003E Typically requires overnight travel less than 10% of the time\u0026nbsp;\u003Cbr /\u003E\u003Ctable border=\u00220\u0022 cellspacing=\u00220\u0022 cellpadding=\u00220\u0022\u003E\u003Ctbody\u003E\u003Ctr\u003E\u003Ctd width=\u0022185\u0022 valign=\u0022top\u0022\u003E\u003Cp\u003E\u003Cstrong\u003EEssential Skills\u003C/strong\u003E\u003C/p\u003E\u003C/td\u003E\u003C/tr\u003E\u003C/tbody\u003E\u003C/table\u003E\u003Cp\u003E\u003Cstrong\u003EMinimum Qualifications\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003E\u0026nbsp;\u003C/p\u003EMust be eighteen years of age or older\u003Cbr /\u003E \u003Cbr /\u003E Must be legally permitted to work in the United States\u003Cbr /\u003E\u003Cp\u003E\u003Cstrong\u003EEducation Required:\u003C/strong\u003E\u003Cbr /\u003E \u003Cbr /\u003E The knowledge, skills and abilities typically acquired through the\u003Cbr /\u003E completion of a high school diploma and/or GED\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EPhysical Requirements:\u003C/strong\u003E\u003Cbr /\u003E \u003Cbr /\u003E Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-50 pounds)\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EAdditional Qualifications:\u003C/strong\u003E\u003Cbr /\u003E \u003Cbr /\u003E Physical Job Requirements\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EBending, stooping, reaching, twisting, lifting, pushing, pulling and moving items\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u0026ndash; Requires the ability to move around the store and maneuver\u003Cbr /\u003E merchandise when necessary\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EResponding to public address system announcements\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u0026ndash; Requires listening for customer service calls, personal pages and general information announcements\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EWalking and Standing\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u0026ndash; Requires moving around the store to assist Customers\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EIdentifying and reading reports, tickets and UPC\u003Cbr /\u003E labels\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u0026ndash; Requires recognizing, identifying and using merchandise and\u003Cbr /\u003E necessary reports\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EPreferred Qualifications\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003E\u0026nbsp;\u003C/p\u003E\u003Cp\u003E2\u002B years Retail Sales or Trade experience\u003Cbr /\u003E \u003Cbr /\u003E 2\u002B years Customer Service experience\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EKnowledge, Skills, Abilities and Competencies:\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EQuality Service: Makes customers the first priority, actively seeks out customers, greets all customers, offers assistance\u003C/li\u003E\u003Cli\u003EProduct Knowledge: Demonstrates a high level of knowledge of products, services and procedures in assigned area and nearby departments, knows priority SKUs\u003C/li\u003E\u003Cli\u003ESolutions: Seeks to fully understand the customer\u0026rsquo;s needs, provides customer with the best solution even if it involves a markdown, contacts other associates/leaders as needed; until customer s need is met\u003C/li\u003E\u003Cli\u003ERespect Treats customers in a sincere, appreciative manner and thanks them for their business, minimizes their time in the checkout line, acknowledges waiting customers and thanks for shopping with The Home Depot\u003C/li\u003E\u003Cli\u003EProject Focus Asks customers about their project and provides appropriate related items and services for total project, sells the whole project\u003C/li\u003E\u003C/ul\u003ESelling Skills \u0026ndash; Promotes products and services using Greet-Qualify-Recommend-Close, resolves customers concerns; executes Good, Better, Best strategy\u003Cbr /\u003E\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS\u003C/strong\u003E\u003Cbr /\u003EMust be eighteen years of age or older.\u003Cbr /\u003EMust be legally permitted to work in the United States.\u003Cbr /\u003E\u003Cstrong\u003EAdditional Minimum Qualifications:\u003C/strong\u003E\u003Cbr /\u003E \u003Cbr /\u003E\u003Cstrong\u003EEducation Required:\u003C/strong\u003E\u003Cbr /\u003EMinimal or no educational requirement for this job. \u003Cbr /\u003E\u003Cstrong\u003EYears of Relevant Work Experience: \u003C/strong\u003E2 years\u003Cbr /\u003E\u003Cstrong\u003EPhysical Requirements:\u003C/strong\u003E\u003Cbr /\u003EMost all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds). \u003Cbr /\u003E\u003Cstrong\u003EAdditional Qualifications:\u003C/strong\u003E\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EPreferred Qualifications:\u003C/strong\u003E\u003Cbr /\u003ESupervisory experience preferred \u003Cbr /\u003E\u003Cstrong\u003EKnowledge, Skills, Abilities and Competencies:\u003C/strong\u003EAbility to use computer systems/P\u003C/div\u003E