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Terms & Conditions

GENERAL INFORMATIONS

FROM MARCH 1ST TO MARCH 31ST : MINIMUM STAY 3 NIGHTS. ARRIVAL ANY DAY OF THE WEEK.

FROM MARCH 31ST TO APRIL 28TH (EASTER PERIOD) MINIMUM STAY 7 NIGHTS WITH ARRIVAL ANY DAY OF THE WEEK.

FROM APRIL 28TH TO NOVEMBER 3RDARE ACCEPTED RESERVATION ONLY FROM SATURDAY TO SATURDAY WITH MINIMUM STAY OF 1 WEEK

NOCE COTTAGE - OLIVO COTTAGE:

FROM MARCH 1ST TO MARCH 31ST : MINIMUM STAY 3 NIGHTS. ARRIVAL ANY DAY OF THE WEEK.

FROM MARCH 31ST TO NOVEMBER 3RD IS REQUIRED A MINIMUM STAY OF 7 NIGHTS WITH ARRIVAL AND DEPARTURE ON SATURDAY ONLY.

Check-in guaranteed not before than 16.00h and until 18.00h.Check-out by 9:00 am.

Security deposit request upon arrival 300 euros.Delivery of keys by the owner.

INCLUDED IN PRICE:

-Towels and linen. It will be provided a change of towels and linen once a week.

-Water, gas, electricity.

-Wi-fi connection- only on the outdoor areas ( garden and pool area)

-final cleaning

NOT INCLUDED IN PRICE:

- Stay tax (1 euro per night per person for the first 5 nights). Are excluded children under 12.

- Heating ( on a pay per use basis) : 1.50 euros per hour

- Extral change of towels and linen: 7 euros per person

- Mid- cleaning : 50 euros

- Washing machine: 4 euros / wash

- Pool towels : 5 euros / each .Pool towels are not included in the towel set,so must be booked before the arrival date. If pool towels are not booked in advance we cannot guarantee to provide them.

PLEASE NOTE

• Change of towels and bed-linen is once a week and cleaning of the property is upon departure.

• The rental cost does not include cleaning during guests stay (example: if you stay two weeks, you will find the property spotless upon your arrival, but will not clean a second time at the end of first week). Of course, if necessary, it will perform the second cleaning for an extra charge of € 50.00 and in that second case we will change personally the bedding.

• Use of swimming pool is included and it is open from April to October.

The wi-fi connection covers only the outdoor areas of the garden and swimming pool. It doesn't reach the indoors due to the thick old walls of our stone houses

GENERAL CONDITIONS

• The cancellation of a reservation is an inconvenience for everyone. It is a pity that the accommodations remain empty after we were forced to refuse other bookings, so we kindly ask to contact us immediately by phone, mail or fax. About cancellations are applied the general international norms, even for late arrivals or early departures.

• The number of people declared before the arrival date will be considered as definitive. Additional persons not previously declared will be rejected.

• No pets sorry. Pets won't be admitted for any reason.

CANCELLATION CONDITIONS

At the moment of reservation it will be required a deposit of 50% by credit card or by bank transfer.

The guest will accept the cancellation policy as following:

From booking to 90 days before arrival : 2% charge ( refund of 98% of the total )

Between 90 days and 45 days before arrival date : 30% charge ( refund of 70% of the total )

Between 45 days and 15 days from before arrival date : 50% charge ( refund of 50% of the total )

Between 15 days and arrival day : 100% charge ( no refund)

PLEASE NOTE! Late arrivals and early departures will be considered as 100% charge. No show: 100% charge.

We strogly recommend in any case to subscribe a travel insurance.

Refunds due to cancellation , will be returned only by bank transfer , with bank fees charged to the costumer.

IMPORTANT! The date of the cancellation will be considered the date that we will receive the message with clear will to cancel. You can communicate your cancellation by e-mail or by telephone. If you have sent a mail and you have not received a notification from us after 12 hours , please contact us by phone.

PAYMENT INFORMATIONS ( for single reservations- not groups)

-A deposit of 50% is required to confirm the reservation. It can be paid by credit card or by bank transfer

-Balance is due upon arrival. Payment with credit card is not possibile here on place. In alternative the balance can be paid 1 week before arrival by bank transfer.

-With balance is required a security deposit of 300 euros, refundable on departure.

CANCELLATION CONDITIONS FOR GROUPS *are considered group reservations if involved more than 1 single unit.

At the moment of reservation it will be required a deposit of 65% and balance it will be required 90 days before arrival.

The guest will accept the cancellation policy as following:

From booking to 120 days before arrival : 5% charge ( refund of 95% of the total )

Between 120 days and 90 days before arrival date : 65% charge ( refund of 45% of the total)

Between 90 days and 60 days from before arrival date : 70% charge ( refund of 30 % of the total)

Between 60 days and 30 days before arrival date : 80 % charge ( refund of 20 % of the total )

Between 30 days and arrival day : 100% charge

PLEASE NOTE! Late arrivals and early departures will be considered as 100% charge. No show: 100% charge.

We strogly recommend in any case to subscribe a travel insurance.

Any refunds due to cancellation , will be returned only by bank transfer ,with bank fees charged to the costumer.

IMPORTANT! The date of the cancellation will be considered the date that we will receive the message with clear will to cancel. You can communicate your cancellation by e-mail or by telephone. If you have sent a mail and you have not received a notification from us after 12 hours , please contact us by phone.