Re:Welcome to Gummy Drop! forum

Susancollins826 wrote:Hit post too soon. I used to have three of plants of each gem. Now with only 5 can't do that. Do the developers ever think of the players? Apparently not.

For as far I have been able to see, those 5 plants produce the same amount as the 7 you had before. And you can choose what you want to produce...
Besides, once you move on from Sydney the resources there will just pile up, since you can only ship them or sell them in small amounts.

Re:Welcome to Gummy Drop! forum

I wanted to swim by and touch base about the new Resource Mart system in Sydney. With the latest update, the decision was made to halve the number of marts that could be built in that city. The new Resource Marts, which must be rebuilt, will generate twice as many resources as the old marts so that production levels won't be disrupted.

For more information, please take a look at the following announcement.

Re:Welcome to Gummy Drop! forum

For every two Resource Marts that were built, the game should allow one to be built in its place for free. The appropriate number of upgrades should also have been credited to the game. To ensure that resource production levels weren't impacted by reducing the overall number of Resource Marts in Sydney, the new ones generate twice as many resources as the old marts.

The amount of resources shouldn't have changed, so if less resources are being generated by the new marts, please contact our Gummy Drop! Support Team. They'll have the tools to investigate and resolve this. Please include your User ID with the inquiry as well as a screenshot of the amount of resources being generated by the new marts. The help pages below provide instructions about taking screenshots.

Re:Welcome to Gummy Drop! forum

Welcome to the forums! It's always a pleasure to see a new player swimming around the pond, and I'm happy to provide some more information about the social features of the game.

A game must be connected to a Facebook account in order for friends to appear within it. The friends that appear in Gummy Drop! are Facebook friends who also play the game. Without connecting a game to one's Facebook account, one can't send or receive lives and other gifts.

For more information about the game's social features, please see the help page below:

The other active Moderators and I would be happy to answer any more questions you might have, so please PM us if the occasion ever arises. Thanks for your understanding, too, and please have a lovely day.

Re:Welcome to Gummy Drop! forum

I love this game and play it on a daily basis. However, yesterday I noticed that the regular treasure chest feature has disappeared. Should this be the case or is there a temporary blip? Surely, this hasn't been dropped?

Thank you for all your forum comments. Hoorah! After two days of no treasure chests, they now appear to have returned.

Re:Welcome to Gummy Drop! forum

I play on a PC platform and the treasure chests have disappeared since Oct 3. I reported it to the GD tech support team and was informed they have been removed and they are investigating the treasure chest system and the chests should appear again shortly.

If you play on a mobile device since the September 19 update the treasure chests will now appear only once a day and only after you have played a level. They are also now free to open and you get various rewards and supposedly a great reward if you log in for 30 consecutive days. You also have to be connected to wifi in order for the chests to appear. There are other threads in this forum that explain all of this just look for chests or treasure chest posts.

Re:Welcome to Gummy Drop! forum

It sounds like Treasure Chests have disappeared from the game. I'm swimming by to provide more information.

Treasure chests have been temporarily disabled for PC players, and we hope to see them return to the game soon. The Moderation Team won't receive information about when Treasure Chests will return to the game until that change has been made, so I'm not able to provide a sure date for when that will happen.

Mobile players will now see Treasure Chests appear after playing the first level of the day. The level does not have to be won for the Treasure Chest to appear.

I hope I've been able to answer some questions. I'm available to discuss these subjects or answer other questions via a PM, as are the other active Moderators. Please don't hesitate to reach out to us.

Re:Welcome to Gummy Drop! forum

Found a secret to getting diamonds! Go to Tokyo and just replay level 100. Each win you will get bricks, hats, jewels it is a 30 second board but you will get a lot of timers you just need to watch for them. I have already got enough to buy 5 diamonds. Good luck

Re:Welcome to Gummy Drop! forum

Thanks for your patience while waiting for a response! It sounds like there's interest in knowing what happened to Transylvania, which was the inaugural event city last Halloween. Transylvania will not appear in Gummy Drop! this year. The focus this Halloween will be Monsterville, and we apologize for any inconvenience this has caused. Thank you for your passion for and interest in the game!

Re:Welcome to Gummy Drop! forum

[b] WHY..???? am I being charged $.099 PLUS 400 travel vouchers for a day pass?? This is really "hard up" and desperate Big Fish, you should be ashamed. (Unhappy Long time Gamer) Not sure what happened, but The $0.99 fee went away, thanks )

Re:Welcome to Gummy Drop! forum

Thank you for your patience while waiting on a response. It sounds like there are two separate issues here, and I'd be happy to discuss them further.

Nattenanny: This particular issue is still under investigation. In the meantime, we request players contact our Gummy Drop! Support Team with your User ID and what city and level you are seeing that trouble with. Our Reps will be sure to follow up to assist as soon as they are able.

AZbratnNY, thank you for letting us know that it appears that the unusual charge you were seeing is no longer there. The Day Pass in our game should only cost 400 Travel Vouchers or $.99. It sounds like this has sorted itself out, but if you have been charged both Travel Vouchers and money for that single Day Pass, please contact our Gummy Drop! Support Team with details of that purchase or charge. Our Reps will be sure to follow up and investigate that with you.

Players who need to report a technical issue can utilize our threads designated for this purpose, which helps maintain the accessibility of our page as well as helps both the teams behind the game and our moderators better respond to those reports. Just in case players need to report a technical issue, I've provided links to those threads below:

Thank you for your patience, and I hope this is helpful. If there are any further questions, please feel free to PM me or any of our other active Moderators. We are all happy to listen and help out as best we can.

Re:Welcome to Gummy Drop! forum

First let me welcome you to the forum for Gummy Grop. You will find invauable information here so may I suggest you visit it often and check out the "Helpful Links for Gummy Drop" thread. The information in there should prove to be very helpful in expalining the game tips and tricks to giving you the resource requirements for monument building, rewards earned for completing intern architect master builder levels in the cities and much much more. It is worth it to take the time to read these lthreads. Now pertaining to your specific query. I am not sure I understand you correctly as when the game points out a helping hand (local) that can assist you by proving needed resources it always flashes right above the helping hand picture. You will always find these helping hands on the side paths such as 63-1, 63-2, 63-3 etc. and then you play the card once you reach the end of the side path levels. Have you played all the side paths and played card? Like I said I am not sure exactly what the issue is so if you have not already figured it out post again. If you truly think there is something amiss perhaps post in the tech thread or contact customer support directly.