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Shipping guide.

We ensure that your goods reach the consignee reliably and fast. What you have to take care of in advance is easily explained and quickly done.

The most important shipping tips

Packing

To make sure that your goods are protected during transport it is important to pack your parcel in accordance with the weight and the nature of its contents. The packing should be suitable for the requirements of automatic mechanical sorting processes. Bundled packages are not accepted for transport.

Please make sure that the consignee address is correct and clearly marked on the parcel.

In the case of Express parcels you are requested to add the telephone or mobile number to the consignee address.

Attaching the parcel sticker

You attach all the relevant parcel stickers (the DPD parcel label / Service Label, your own address sticker) on the upper side (the largest surface) of the parcel, as close together as possible without overlapping.

Please make sure that the parcel label is not covered by packaging string or markings.

Foil

If you use shrink-wrapping please make sure that on top of the parcel label it is smooth and without any imprint. To ensure readability in the whole DPD system we request you to let us test your foil material for suitability before it is used for the first time. You can then be sure that nothing will stand in the way of fast transport. For support simply contact your DPD depot.