FAQs

Our consultation days are Mondays and Tuesdays during the day and evening with the latest being 8.00pm.

The consultation usually takes an hour and you will need to travel to our showroom in our converted barn in Croydon Hills.

What is the procedure of booking?

The quote will be given to you at time of consultation. That quote is valid for 14 days from initial appointment. a deposit is required of $200.00 and can be paid by cash, cheque or direct transfer.

Final confirmation of the order is 10 days prior verbally over the phone with final payment due 7 days prior.

A further consultation can be arranged, but often is not necessary.

What is the best time to discuss any changes or other enquiries?

Best days for point of contact are Monday, Tuesday and Wednesday 9-5:30pm. These are the days that we are in the office to take calls and see clients. If we do not answer the phone, we may be with a bride or on another call so always leave a message and we will get back to you.

Later in the week and weekends we are busy doing weddings, so it is hard to discuss anything in detail at these times.

Do our flowers get delivered on the day?

All bridal bouquets and buttonholes are delivered between 7-9:00am. We have a team of experienced drivers and charge a delivery fee due to increased fuel costs.

Church and reception flowers are also delivered at organized times. This will change with every wedding and event we do.