Araujo elaborates on each truth, plus more, in his piece. I recommend reading it—and subscribing to Intellyx’s newsletters. While Araujo writes about the broader concept of digital transformation, not about transforming your mainframe, you can apply his insights to the context of a waterfall-to-Agile transformation on the system of record powering your mission-critical assets.

The Power Shift

Araujo talks about the shift in power away from organizations to their customers following the consumerization of IT. Many companies “lost control of the narrative” during this shift, precipitating digital disruption from smaller, nimbler competitors.