Negotiate Project Costs

Factors that depend on the customer were used to support the software development organization in justifying additional development costs that are not dependent on them. For instance, insufficient Customer Participation showed to significantly increase project costs. This finding may motivate the customer to increase his/her active involvement in the project.

"A good estimate is an estimate that provides a clear enough view of the project reality to allow the project leadership to make good decisions about how to control the project to hit its targets."(S. McConell)