Why was my bank account rejected?

In order to be able to verify the bank account we asked you to transfer 1 cent into our account. We check the transfer on several points:

whether the account number matches the one you filled out in your account;

whether the account name matches the trade names of your company;

whether or not it is a business account (this is obligatory);

whether you have access to the account;

To be clear: you are to transfer the 1 cent from theaccount into which you want to receive our payouts.

There can be a number of reasons why the bank account verification failed:

You used the wrong account when you transferred the amount. Perhaps you used a private account or a different one that you do actually use for your company.

The account name does not match any of the trade names.

The bank account is in your private name. It may be a business account, but there is no easy way for us to check this. We may ask you to send us an additional document to prove that it is in fact a business account.

Do none of the above-mentioned causes apply to your situation and would you like some more information about the reason your bank account has not yet been approved? Then please send us an e-mail (info@mollie.com).