Technically Savvy Ecommerce Support Gurus

Technically Savvy Ecommerce Support Gurus

BigCommerce, the world’s fastest growing e-commerce platform is looking for technically savvy, high energy eCommerce technical support gurus to join our team in our North West Austin office.

Firstly, about BigCommerce…

Within six months of launching, BigCommerce was the fastest growing SaaS ecommerce platform in the world. Sure it’s packed full of useful features and is affordable for businesses of all sizes, however that’s just a small part of what makes us so successful.

The most important reason for our growth is people.

Our company is full of self-motivated, creative, “A players” who are passionate about what they do. They love coming to work every day and they love helping our customers succeed with their grandiose visions of ecommerce glory.

If this sounds like you and you’re ready to take your career to the next level then we’d love to hear from you. A career with BigCommerce is fun, challenging and every day you’ll be helping entrepreneurs grow their businesses with ecommerce.

Your role

As a BigCommerce ecommerce support guru, your role will be to help our business clients sell online with their own ecommerce store. You’ll be responsible for helping our clients setup, launch, customize and run their online store by answering technical related questions via the phone and help desk.