The ideal candidate has an exhibited history of excellent communication skills, superb attention to detail, and a passion for improving the user experience. The candidate will take responsibility for reviewing feature specifications and implementation details to ensure that bugs are prevented before they’re created, authoring and executing test plans across multiple platforms, and acting as the ultimate advocate for the customer by closely monitoring crash reports and providing usability feedback to our Product and Engineering teams.

What You’ll Do:
Author and execute test plans across multiple platforms (Android, iOS, web)
Coordinate the execution of regular test runs between fellow QA Engineers
Perform manual regression, integration, and acceptance testing on both an ad-hoc and scheduled basis
Perform exploratory, unstructured testing as time allows
Work closely with the engineering team to expand coverage of automated unit testing
Report issues with reproducible steps, screenshots, and relevant information
Reproduce and troubleshoot customer issues
Escalate top issues
Collaborate with teammates to refine processes and test plans

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