New bcg managing director takes charge

Formerly Plumb and Parts Center’s regional trading director for London and the South East, with 27 years in the industry, Mr Rickards brings a wealth of experience to his new role.

He outlined recent changes to the bcg sales structure and explained his vision for the company over the next few years: “We realised that the sales office being split into merchant and retail teams wasn’t working as well as it could.

"As a result, Jonathan Eyre will now be sales director of a unified sales team and Allan Nutter has become bcg’s business improvement director. We’ve also appointed a new contact centre manager, Karen Turner. These changes are all aimed squarely at making improved customer service our number-one priority.

“There have been lots of changes at bcg over the past few years, but I’m looking forward to creating a period of stability and growth here. I want bcg to offer the best service to customers at the right price and to add value to their business.”