So there you are on your first OpsManager installation. All is looking well so far… you have your first agents deployed in your environment and they started to heartbeat. Some give some alerts. Nothing shocking… But, well you know… there are some problems in your environment. Hmmm… Looks like a security problem. Okay, well you know what? The health service on my RMS named RMS01 is running under the local system account. Maybe it doesn’t have enough privileges to perform the tasks it wants to perform. Let’s try a domain administrator account (DomAdmin).

You click start >> administrative tools >> services, and you change the credentials of the “OpsMgr Health Service” to the domain administrator ‘DomAdmin’. Having done that you restart the service, and voila, you’re done…

Are you?...

Whoops… this can’t be true… one by one you’re agents start giving up on you. Worse, the RMS was first. They all turn grey. No Heartbeat? What’s happenin’ man?