When a user submits a ticket via email, or via the Spiceworks User Portal, email notifications are not being sent to the user or admins. This is only happening at our remote site location, and only started happening 4 days ago. This remote location is configured for outgoing/incoming mail. From what I can see, admins have Notifications on. Incoming tickets are received fine via email and portal, just no notification email is sent. When I test sending the ticket template, it works fine. I have deleted and re-entered email credentials and receive the test emails with no problem. Any ideas?