Category: Bizarre

For whatever reason, some Customers are just plain odd. And the service industry unleashes them on to unsuspecting clerks with often hilarious results. If you like your customers just plain bizarre, then read on!

(It is the opening of ‘The Dark Knight Rises’. As it’s a major film, staff are allowed to relax the dress code and dress up in the theme of the film. Our most senior floor manager that day is wearing a Batman mask, cape, utility belt, and boots. He’s at customer service and I’m in concessions.)

Customer: “There is way too much salt in this popcorn. Are you trying to make my kids sick?”

Me: “Ma’am, I’m sorry you think the popcorn is too salty. Can I remake a batch for you without the flavoring salt?”

Customer: “I’m taking my kids to get tested and then I’m going to sue this theater!”

Me: “Because the popcorn was too salty?”

Customer: “Yes! I know you do it to drive drink sales, but this is immoral!”

Me: “An immoral amount of salt?”

Customer: “Yes! This is immoral, what you’re doing. You’re making kids sick! Now where’s your manager? I want to talk to an adult!”

(I’m 19. My manager in the Batman costume is 23.)

Me: “Ma’am, I am a manager. If you’d like, I can give you all the information to file a complaint with corporate.”

(I work at a table that is set up at a farmer’s market every Sunday where I sell different deli meats. I also cater events and I am speaking to a couple in their 30s about possibly catering an engagement party. I am a caucasian female in my 20s.)

Me: “So, I can give you my business card if you’d like to discuss the options for your engagement party.”

Woman: “Sure, thanks!”

Man: “You’ve been so helpful!” *looks at name on business card* “Morgan Freeman? Are you seriously Morgan Freeman?”

Me: “Well, yes. That’s my name.”

Woman: “Are you the actor?”

Me:*laughing* “Haha, only on weekdays!”

Man: “No she’s not. What a liar! This is bulls***. You’re not Morgan Freeman!”

Woman: “Honey, it says right there on the card. So, are you the one that does all the narration? Like for the penguin movies?”

Man: “She’s a liar. We’re leaving.”

Me: “No. I’m not the African American male actor. But anyway, my email and phone number are on there for my catering business.”