Before Upgrading

Backup

Ensure Like For Like Upgrade

Please ensure you upgrade like for like. If you have the 32-bit (x86) version of FireDaemon Pro installed, upgrade using the x86 installer. Likewise, if you have the 64-bit (x64) version of FireDaemon Pro installed, upgrade using the x64 installer. To find out what "bitness" of product you currently have installed, start the FireDaemon Pro GUI and then go to Help->About->Details. The first two lines should allow you to identify whether you have the 32-bit (x86) or 64-bit (x64) version of the product installed. For example:

Don't Delete Your Services If Forced To Uninstall Manually

During the upgrade, and under extremely rare circumstances, you might be asked to manually uninstall your pre-existing version of FireDaemon Pro via Control Panel / Programs and Features. During the manual uninstall process, the FireDaemon Pro installer will ask you whether you want to delete your installed FireDaemon Pro services. You definitelydon't want to do this so click NO. Allow the uninstall to complete, then install the update. Your FireDaemon Pro services will be preserved and started once the update is complete.

Download

Retail and MSP customers can download the latest version via the links below. OEM customers will be able to collect the update via their Cleverbridge download link.