If the lens is stuck out then you will find it is usually one of a few reasons.

1. Check the batteries. (obvious I know).
2. The camera has been dropped or knocked.
3. The camera has grit or dirt in the lens mechanism.

Providing the batteries are ok then 2 and 3 usually mean a professional repair. The lenses tend not to be something that the average home user can remove and take apart. The cost of repair also might be more than the camera value so you will need to find a good repair shop near you and get a quote.

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Related Questions:

Thanks for using FixYa. With the
camera closed and off point it straight up (lens towards the ceiling) and hit
the power button while holding down the shutter release. When the camera
opened, it immediately tried to focus for the picture it was told to take, and
apparently it forced the lens to move.
You can
also try blowing compressed air around the lens cover to clean it. Now slide a
thin strip of paper between the lens cover shutters and the outer support ring
and move it around 360 degrees. This will clear the debris stuck there.With the
lens barrel extended and pointed downward, tap the lens barrel with a pencil
while you extend and retract the lens by powering the camera on and off. Repeat
these steps several times to resolve the issue.Please do accept the solution if the issue is resolved or
else revert for further assistance.ThanksRylee

A stuck shutter is another common failure mode for digital cameras. The symptoms of a stuck or "sticky" shutter are very similar to CCD image sensor failure. The camera may take black pictures (for shutter stuck closed), or the pictures may be very bright and overexposed, especially when taken outdoors (for shutter stuck open).

To confirm a stuck shutter, put the camera in any mode other than "Auto", and turn the flash OFF (you don't want to blind yourself for the next step). Next look down the lens and take a picture. You should see a tiny flicker in the center of the lens as the shutter opens and closes. If no movement is seen, then you likely have a stuck shutter. If so, please see this link for further info and a simple fix that may help.

Was this stuck fully open or was the lens partially opened, or was the lens jammed?

The lens can be removed and replaced with another lens from another non-functioning camera (See ebay). The lens component can also be dissembled. Putting the lens back together is tricky because the parts have to be aligned just right for the lens to work. If working with a Jammed lens, extra care has to be considered not to break any of the moving plastic parts of the lens or that part (if not entire lens) is junk.

With the motor detached from the lens, the lens should extend and retract freely. Use this to test the lens when you dissemble the camera. Be careful of the flash board.

hi...The transmission system that moves the lens in and out has a problem with it's gears. There is most likely a gear or an actuator that has fallen out of alignment and is getting stuck at a certain point as the lens comes in/out.There is some disturbacnce of the lens arrangement that is preventing the lens from coming in/out.Any of these symptoms above could trigger the camera to shut itself off to protect itself from further damage. thank u rate me!!!

get a butter knife or any thin object like thatand use it to push out the lens and turning it on at the same time you will hear a clicking noise which is normal once completely out, use your hand with a gentle but firm presure move it form left to right and then hopefully it should work after that x

I have the exact same problem with my Cyber-shot; the lens is stuck inside. After trying everything to loosen it (like wedging a razor knife between the sections, even dropping it or banging it against a book, etc) non of which I recommend, I finally got it open by PUSHING on the black telescoping section surrounding the lens itself. For some reason, this worked!

Try blowing lots of compressed air around the open lens shutter to clean the mechanism. Or use a hair dryer for a few seconds (don't want to heat up the camera). Also with the lens barrel extended and pointed downward, tap the lens barrel with a pencil while you extend and retract the lens by powering the camera on and off. A grain of sand in the mechanism is usually the culprit, and you want to try to dislodge it.

You can open it up, but only as a very last resort. The above procedures usually work if you try them enough. But for those particularly nasty stuck mechanisms, here's an example repair on a Canon Powershot A400 (do this at your own risk, and it will void your warranty):

Try blowing lots of compressed air around the open lens shutter to clean the mechanism. Or use a hair dryer for a few seconds (don't want to heat up the camera). Also with the lens barrel extended and pointed downward, tap the lens barrel with a pencil while you extend and retract the lens by powering the camera on and off. A grain of sand in the mechanism is usually the culprit, and you want to try to dislodge it.

You can open it up, but only as a very last resort. The above procedures usually work if you try them enough. But for those particularly nasty stuck mechanisms, here's an example repair on a Canon Powershot A400 (do this at your own risk, and it will void your warranty):

Try blowing lots of compressed air around the open lens shutter to clean the mechanism. Or use a hair dryer for a few seconds (don't want to heat up the camera). Also with the lens barrel extended and pointed downward, tap the lens barrel with a pencil while you extend and retract the lens by powering the camera on and off. A grain of sand in the mechanism is usually the culprit, and you want to try to dislodge it.

You can open it up, but only as a very last resort. The above procedures usually work if you try them enough. But for those particularly nasty stuck mechanisms, here's an example repair on a Canon Powershot A400 (do this at your own risk, and it will void your warranty):