WE COLLECT AND PROCESS YOUR PERSONAL DATA Consumer Personal Data: ModelOp offers a variety of product and services, some of which are accessed via our website. When you access our website or services, we collect, process, and at times, store your personal data. This data may include: your name, address, email, phone number, title, and the name of your company. If you are making a purchase of our product or services, we may also collect your credit card information, as well as billing name and billing address. In addition, we may collect, process, and store your Internet Protocol (IP) address, your geo location, and the type of actions you take on our website (pages you’ve visited, etc.).

HOW WE COLLECT, PROCESS, AND STORE YOUR PERSONAL DATA Most of the time we are collecting personal data from you directly, as a result of a filling out a web- based form. But there are other ways in which you are sharing personal data with us that include:

Visiting our website and accepting cookies

Signing up online for any of our events

Purchasing products from us

Maintaining a support contract with us

Requesting a quote for product or services

Downloading material that requires you to submit a form

Downloading a product or service for use

WHY WE COLLECT, PROCESS, AND STORE YOUR PERSONAL DATA Consumer Personal Data: ModelOp collects and processes your personal data to help us provide you the product and services you request. We use your contact information to provide product sup- port services you may require, to deliver necessary product updates and patches, and administer user accounts. We may also need to process your personal data for billing purposes or to simply implement, finalize, or enforce a services or product agreement with you. We also collect and process your personal data from cookies and Web beacons generated from your website activity to administer our website and service, understand how customers navigate through our website and offerings, and to enhance the experience you have using our website and online tools or services.

HOW AND WHY WE SHARE YOUR PERSONAL DATA Your personal data will not be sold, exchanged, transferred, leased, or made available to third parties, except to third party companies (e.g. service providers) who may process your personal data on ModelOp’s behalf in connection with providing ModelOp product or services that you have requested.

ModelOp may engage and contract with these third party companies to provide services that help us with our business activities such as software support services, contract management services, sales support services, software training services, benefits administration, and management plat- form and in-office communications system. These third party service providers are limited to only using information as instructed to provide contracted services to us.

ModelOp may also disclose your personal data as required by law such as to comply with a subpoe- na or similar legal process. To the extent we are legally permitted to do so, we will take commercial- ly reasonable steps to notify you in the event that we are required to provide your personal data to third parties as part of a legal process. ModelOp may also be required to disclose personal data in response to lawful requests by public authorities, including requests from national security or law enforcement authorities.

YOUR RIGHTS You have the following rights to your personal data that we have collected:

Right to Access – right to know what personal data is collected and how we use it

Right to Correction – right to request that we correct your personal data

Right to Deletion – right to request that we delete your personal data

Right to a Copy – right to request a copy of your personal data

Overall, you have the right to be informed on the use of your personal data and you have the choice to request that we not continue to process or store your personal data for any reason. To review and update your personal data to ensure it is accurate, or request we delete or return your data to you, please contact ModelOp’s Privacy Compliance Group at privacy@ModelOp.com.

ModelOp will make commercially reasonable efforts to provide you reasonable access to any of your personal data or other account information we maintain within 30 days of your access re- quest. We provide this access so you may review, make corrections, or request return or deletion of your personal data. If we cannot honor your request within the 30 day period, we will tell you when we will be able to provide access. In the unlikely event that we cannot provide you access to your data, we will also explain why we cannot do so.

Safeguarding the personal data you give us or we receive about you is a priority for ModelOp. We take appropriate security measures to protect against loss, misuse, and unauthorized access, alteration, disclosure, or destruction of your personal data. ModelOp has taken steps to ensure the ongoing confidentiality, integrity, availability, and resilience of systems and services processing personal data, and will restore the availability and access to personal data in a timely manner in the event of a physical or technical incident.

We will retain your personal data only for so long as a legitimate business purpose exists or until you have requested us to delete your personal data.

Please note that this Privacy Policy may change from time to time. If we change this Privacy Policy in ways that affect how we use your personal data, we will advise you of the choices you may have as a result of those changes. We will also post a notice on our website that this Privacy Policy has changed.

This Privacy Policy covers the information practices of www.ModelOp.com.

CONSENT By consenting to this Privacy Policy you are giving ModelOp permission to process your personal data specifically for the purposes identified above. Your consent must be explicitly given. You may withdraw your consent at any time by contacting the ModelOp Privacy Compliance Group at privacy@ModelOp.com.

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