The IIC Blog

Royal London

Royal London has received our highest accreditation for outstanding customer experience for the third year in a row.
Royal London have continually exceeded expectations in delivering great customer experience, with customers’ interest remaining at the heart of the business...

Royal London, the largest mutual life, pensions and investment company in the UK, has received the highest accreditation from us for outstanding customer experience for a second year running.
Our IIC Gold Award recognises businesses with exceptional customer service. Royal L...

Royal London has been awarded the highest 3 Star Exceptional Investor in Customers award (IIC) for our outstanding customer experience.
IIC, one of the UK's leading customer experience consultancies, have created a model that examines companies' understanding of customer ne...