Fur Costumes:Hand wash or use large front loading commercial machine. Use cold water and mild detergent.Hang dry, do not use heat to dry!

Foam Costumes Hand Wash or dry-clean only. Hang dry only

Head Use mild detergent and damp sponge. Do not soak or immerse in water

SHIPPING AND HANDING

Usually ,We ship your order to USA,UK,Australia,Italy,Canada,Denmark,Portugal,Finland,Ireland,Norway,Greece,Switzerland,Luxembourg, Malta,Germany, Sweden By EMS.It will take 5-10 business days. Consider of the weather and custom,it may delay many days to delivery.If EMS can't reach some area Or Using EMS shipping will cost more shipping fee,We will contact you if have these problem.we offer combine package if purchase more than 1 item. Discounts available if you make multiple purchase.

We always mark packages as low value item to avoid customs duties

All Paypal Payments must be Confirmed ( Shipping and billing address must match ),please tell us your telphone number,it is very important for shipping.

PAYMENT

We accept payment via PayPal only. If you can not pay via PayPal please contact us before bidding.

LEAVE US THE POSITIVE RATING

We will leave POSITIVE FEEDBACK after receiving the payment. Please contact us if you are not satisfied with the item after receive it.All emails will be answered within 12HOURS working day. If you do not receive our reply, please kindly re-sent your email and we will reply to you as soon as possible.We care our valued customers, and will always help you. So if you have any problems please contact us immediately. Please give us the opportunity to resolve a problem, we understood the concerns and frustrations you might have, and will try our best to resolve the issues. Leaving negative feedback cannot be solve the problems.All communications are handled through emails. We strive to answer all emails as quickly as possible, but due to high email volume it may take longer to reply to. Thank you in advance for your patience. Due to some ISP SPAM filter settings, you may not be able receive our email replies, please try use different email account contact.Serious Buyer Only! Please place bid only if you agree with all the terms.

IMPORT DUTIES,TAXES AND CHARGES

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.

RETURN POLICY

IF item arrives in defection condition, broken pieces, missing part, do email us and we will replace item at no extra cost. IF buyer dislike item after receipt, do email us and we will arrange refund for item returned to us. Return item must be kept in original condition, any damage or significantly difference from the original condition of item will result in unsuccessful return claim ,Communication and Feedback Policy

CONTACT US

Please contact us if you have any quesiton,it is our pleasure to help you.