A: For some cases, there is a must that you need to install the software first, in certain particular product. Then you had to plug in the devices and let the windows to detect the hardware and install the driver as requested. Normally, this happen because the newly purchase hardware is more dedicated and we need to update the windows first before it recognize the hardware.

Q:Why isn't my USB device working after I add an extension cable?

A: USB cables are designed to function efficiently up to 5 metres (~15ft). Hence if your extension cable causes the length to exceed the recommended length, the device would not work properly.

Q:Why doesn't my USB to PS2 converter work when I plug it to my PC?

A: For some cases, there is a must that you need to install the software first, in certain particular product. Then you had to plug in the devices and let the windows to detect the hardware and install the driver as requested. Normally, this happen because the newly purchase hardware is more dedicated and we need to update the windows first before it recognize the hardware.

Q:My computer íV windows 95/98 does not want to shut down properly ?

A:

Step 1.)

1.) To determine whether your display adapter driver is compatible with Windows 98 and working correctly

4.) To determine whether a program in the Startup folder conflicts with the startup process

Click Start , and then click Run .

In the Open box, type msconfig , and then click OK .

Click Selective Startup .

Click to clear the Load startup group items check box.

Click OK .

When you are prompted to restart the computer, click OK .

If your computer starts or shuts down correctly, the problem may be caused by programs loading from the Startup folder.

To isolate the problem program

Click Start , and then click Run .

In the Open box, type msconfig , and then click OK .

Click Selective Startup .

Click to select the Load startup group items check box.

On the Startup tab, click to clear all the check boxes except one (any one).

Click OK .

When you are prompted to restart the computer, click OK .

If your computer restarts correctly, repeat steps 4-6, selecting check boxes on the Startup tab one at a time. When your computer does not restart correctly, the program you last enabled is causing the problem.

Contact the program's manufacturer for more assistance

To disable the Winstart.bat file

Click Start , and then click Run .

In the Open box, type msconfig , and then click OK .

Click Selective Startup .

Click to clear the Process Winstart.bat file check box. (If this box is unavailable, there is no Winstart.bat file on your computer.)

Click OK , and when prompted to restart your computer, click OK .

If this action solves the problem, the Winstart.bat file is loading a file that is causing the problem. Examine the Winstart.bat file more closely to determine the specific program that is causing the problem.

Disable one line in the file by typing rem at the beginning of the line.

Save the file, close the text editor, and restart your computer.

If the problem persists, repeat steps 2-4 until the problem no longer occurs. When the problem no longer occurs, the last line you disabled is associated with the program that is causing the problem. Contact the program's manufacturer for information about using the program with Windows 98.

If NO go to next step 6.)

6.) To determine whether the APM is causing the problem

Click Start , point to Settings , click Control Panel , and then double-click System .

On the Device Manager tab, double-click System Devices .

Double-click Advanced Power Management in the device list, click the Settings tab, and then click to clear the Enable Power Management check box.

Click OK , and then click Close .

Restart your computer.

After the computer restarts, shut down the computer to test shutting down without APM enabled.

If the computer shuts down correctly, the problem may be caused by APM.