What should I do if my TV will not turn on and the power indicator LED is not flashing?

Follow these troubleshooting steps:

Make sure your TV's power cord is plugged into an electrical outlet.

Make sure the electrical outlet the TV is plugged into has power by testing known working device in that outlet.

After verifying the TV is plugged into a working outlet, try pressing the [POWER] button on the TV instead of the TV remote.

If the outlet is working and the TV will not turn on after pressing the [POWER] button on the TV, please consider having the unit serviced. Click here for Panasonic Service Locator.

What should I do if the front Power indicator LED light is blinking?

1. Unplug the TV's power cord.
2. Unplug all cables.
3. Power the TV using a different power outlet (do not use a power strip or surge protector).

If the problem persists, consider having the TV serviced. Click here for Panasonic Service Locator.

Note: Count how many times the LED light blinks. This can help a technician troubleshoot the problem.

What should I do if I get audio but no picture from an external device connected to my TV?

Try unplugging the cable between the TV and the external device and reconnecting it firmly on both sides.

Try unplugging the power cord of the external device for 30 seconds.

Try connecting another external device to the same input using the same cable.

If the picture returns on the second device, you may need to contact the manufacturer of the first external device you had connected for further troubleshooting.

Try using a different cable between your device and the TV using the same input of your TV. If you get a picture and audio, you may need to replace your cable.

Try another input of the TV to verify if there is an issue with the TV input the external device was connected to.

What should I do if I have bars displaying on the TV screen?

Change the format (aspect ratio) of the picture by pressing the [FORMAT] or [ASPECT] button on the TV's remote control. If you still have bars, check the aspect settings on your external video source, such as Cable/Satellite box, DVD/Blu-ray Disc player, etc. Note: Some content, such as film-based movies, are available in extra-wide format. Top and bottom bars are unavoidable.