Principles of Management

Ian Graham's Blog on Operations & Innovation.

8 Development of Strategies

A session in which the processes by which organisations can assess strategic options and link operations strategy to marketing strategy and business policy to formulate an operations strategy will be considered.

Synopsis

Academic literature on strategic management and business policy has idenitified the importance of aligning overall policy with operations strategy. This session covers two techniques used to ensure this alignment: Hoshin Kanri and the Balanced Scorecard.

Dr Ian Graham

Senior Lecturer in Operations Management at the University of Edinburgh Business School, Edinburgh, Scotland. This blog supports his teaching in operations management, innovation and quality management and provides background on his research in the sociology of standards and the management of operational risk.