My parents have gotten all their vacation tickets from this place. The people working there really care about their customers. They try with all their heart to find vacations for people with the best hotels at the most affordable prices. My parents also took tour tickets with them and were very much pleased,
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I needed to plan a trip to Asia. I searched online to see what the best price was but was disappointed when the results turned out very high even when it wasn't the peak of the travel season. When I went to the travel agent he got me a very good deal. Although I had to fly economy class, i had saved hundreds of dollars on air fare thanks to Travel Connection. I don't know how they get such low prices but I guess its a trade secret.
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Whatever you do, do not use this service to book your travel arrangements. They have the most incompetent staff I've ever seen. Not only did they lose my file, but they were rude about it and overcharged me. They didn't follow the instructions that I gave them in regards to preferences of travel times and hotels. They really don't listen to you at all and have no customer service support whatsoever. Basically, you waste your money with them and would have been better off planning the whole trip yourself. Avoid this place at all costs.
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