Platform Click/Install Mismatch

This feature is available only with paid Kochava accounts. Contact us to learn more.

The Fraud Console Platform Click/Install Mismatch page provides a detailed view of the mismatches between the platform indicated at click and the platform indicated at install.

NOTE: The information contained within this page provides information for both marketers and premium publishers. Distinct differences between the views and tools available to premium publishers and marketers are specifically noted where applicable.

Platform Click/Install Mismatch Metrics

Date Range (UTC):

The date range for the Platform Click/Install Mismatch page may be filtered by date range. By default, the data displayed is set to cover the previous 30 days.

The following options are available for date range selection:

Today — The current day from 12:00 a.m. to 11:59:59 p.m.

Yesterday — The last full day from 12:00 a.m. to 11:59:59 p.m.

Week-to-date — From Monday to the current time of the current week.

Last week — From Monday to Sunday of the last completed week.

Last 7 days — The last 7 days up to the current time of the current day.

Month-to-date — From the first day of the current month to the current time of the current day.

Last month — All days within the previous month.

Last 30 days — The last 30 days including the current day

Custom — Based upon selection.

The date range can be adjusted by selecting one of the predefined selections, clicking on the desired dates within the calendar or manually entering the desired date range into the provided date fields.

Group By:

Premium Publishers —

Marketers —

App>Site

App>Network

App>Tracker

Network>App

Network>Site

Network>Tracker

Site>Network

Site>Tracker

Tracker>Site

Account/App Selection

The data displayed in the platform click/install mismatch volume graph and the data detail section displays the data associated with either the accounts or apps selected. By default, all premium publisher accounts or marketer apps are selected. Accounts or apps may be deselected, and the amount of data associated with the account or app is indicated by the blue bar directly below the account or app.

Platform Click/Install Mismatch Graph

The Platform Click/Install Mismatch graph is a visual representation of the occurrences when the device platform on click did not match the device platform after install. Mousing over any of the rows displays the corresponding platform mismatches click volume.

A. Platform Mismatch Categories
B. Click Volumes
C. Mouseover Data

Refine Platform Mismatch

Refine Platform Mismatch:

The data for specific Platform Mismatches can be viewed in further detail.

Click, hold and drag over a platform mismatch range to refine.

A. Click, hold and drag over a platform mismatch range.

The selected platform mismatch range is now displayed. Specific data for each platform mistmatch within the refined range can be viewed by mousing over the mismatch.

NOTE: The platform mismatch range can be refined down to two mismatches.

Return to Full Graph:

Detail Data

The detail data section provides an in-depth look into the platform mismatch specific click counts. Data is organized by the selected Group By option and selections or deselections are reflected within the platform click/install mismatch graph. The data may also be exported to a CSV file.

NOTE: The CSV file produced will contain only the top-level group by category.

A. Top Level Group By category
B. Click Count detail data
C. Second Level Group By category

Top-level Group By categories can be expanded by clicking on the Category Expand button.

Data within the detail data section is exported by clicking on the Download Button.

Blacklisting a Site

Marketers have the opportunity to add sites to their Account Blacklist which enables the application of the Kochava Fraud Blacklist traffic verification rules.

Select the desired Group By:

App>Site

Network>Site

Site>Network

Site>Tracker

Tracker>Site

Locate the desired Site.

Click the Add Site ID to Blacklist

NOTE: Apps, Networks and Trackers are not eligible to be added to the Global Fraud Blacklist. Their Add Site ID to Blacklist button will be grayed out.