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Cookies help our website work better for you

Certain types of cookie are essential to use our site. You can choose to disable some types of cookie, but this may reduce the services we can offer you.

Strictly necessary and performance

These cookies let you use essential features like secure areas, shopping baskets and online billing. They also collect information about how you use our website such as which pages you visit, and any errors you might experience.

They DO NOT gather any information about you that could be used for marketing or remember where you've been on the internet.

Functional

Cookies that help provide services and remember settings to improve your visit.

Keeping these switched on means we can improve the support we give you when you're using our site.

Targeting

Cookies linked to services provided by us and our partners, such as 'Like' and 'Share' buttons. Our partners provide these services in return for recognising that you've visited our website.

Keeping these switched on means we can offer you all the services available on our site and tailor the offers we and our partners share with you.

What to do if you do not see a 4G signal

If you don't see the enable/disable LTE option in your iPhone 5 settings, you won't be able to receive a 4G signal.

To fix this, you need to update your carrier settings, which is dead easy - just follow these steps:

1. Make sure your iPhone 5 has an internet connection
2. Tap Settings then General and then About. If an update is available, a prompt will appear as below:

3. Tap OK to install the update.
4. Hold the Sleep/Wake button down until you see Slide to power off
5. Slide to power off
6. After the device powers off, hold the Sleep/Wake button to turn your phone back on