Thursday, December 20, 2007

Exchange 2000 mail store would not mount and generate the following errors. After looking around I discovered two steps approach to remedy the dilemma and I wanted to post here for those who might need it.

Exchange Server database, checkpoint, and log files begin with a 4-kilobyte (KB) header section. The header contains important identification and configuration information about the file. Headers can be viewed with the Eseutil utility by using the /MH (database file), /ML (transaction log file), or /MK (checkpoint file) options.

Now it is time to perform some clean up

Stop all exchange services.

Configure your Anti-Virus program according to article KB245822.

Save your current log files that are usually located on x:\Program Files\exchsrvr\MDBDATA\Exxxxxxx.Log to a temporary folder.

Delete all *.log files in the x:\Program Files\exchsrvr\MDBDATA.

Check that the folder "(x:\Program Files\exchsrvr\MDBDATA)" only contains the following files:

e00.chk

res1.log

res2.log

If not, move all extra files to a temporary folder.( including e00.chk, res1.log, res2.log )

Start all Exchange Services and mount the Information Store service.

Best regards,

Oz Ozugurlu

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