Technical Account Manager - Manchester

A Manchester-based innovative SaaS business are looking to hire a skilled professional to join their customer success team as a Technical Account Manager. This person will need to be tech-savvy and able to explain technical requirements to a non-technical audience.

Once fully trained, you will be responsible for:

Training customers to achieve maximum value from their investment

Identify issues/enhancements required by clients

Liaise with Support/Development team to improve software

Identify potential uses with clients

Learn the software and be able to demonstrate at a high level

Identify clients paint points and frustrations and be able to offer advice and resolutions

Report on platforms performance

Successful candidates must be:

Experience in a customer facing position at either a Software or SaaS business

Experience in a Pre-Sales / Consultancy or Implementation role

Confident & engaging

Organised and efficient with the ability to work autonomously

An exceptional communicator

A Strong team player

Able to multi-task, prioritise and manage time effectively

Self-motivated with drive and ambition to meet & exceed targets

Looking for a real career opportunity

In return, you will be given the opportunity to work for a forward thinking technology business offering a fantastic working environment, an excellent package and genuine long-term career development opportunity.

If you would like to apply for the role or find out more, please apply directly or contact Matt Veal at Nobul Resourcing.