Switching from PBX to Unified Communications

Spend Less and Get More

You may already know that switching to a cloud-based service can reduce your CAPEX, but there are many other savings that are not as obvious. When you’re thinking about UC as a replacement for a legacy phone system, consider these points:

One Time Costs

Hardware: Up-front costs for a PBX can typically include a switch, application servers, heating, ventilation, and air conditioning (HVAC), fire and network costs, and upgrade and expansion costs. UC doesn’t require on-premise hardware, so your capital costs are eliminated.

Phones: Most PBX vendors require that you purchase phone sets. We give you the option to rent or purchase phones so you can better manage your capital budget.

Redundancy: Eastlink’s UC platform is engineered with redundant hardware, networking, and infrastructure to provide the highest levels of availability. It would require significant capital expenditures to build a PBX to the same level of reliability.

Recurring Costs

Space/Power/HVAC: PBX systems require a dedicated communications room. They also consume power and need specialized heating and cooling. UC systems have no physical on-site requirements.

Technical Resources: PBX systems require on-staff or contract technicians for maintenance and provisioning. UC is maintenance-free and requires minimal training on the use of the web based provisioning tool.

Depreciation and Obsolescence: PBX systems depreciate and become obsolescent as newer technologies emerge. UC doesn’t require on-site equipment, and is constantly updated to the latest technology.

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