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This hotel does not surprise. Comfy rooms, well maintained, but sure to ask not to face the highway if you possibly can, it gets noisy throughout the night. Breakfasts do not offer much variety, for vitamin and coffee lovers rather insufficient.More

Thank Pavel P

Response from 00gc, General Manager at Holiday Inn Express ArlingtonResponded January 15, 2018

Pavel, thank you for evaluating your stay with us. We are delighted that you enjoyed your clean, comfortable room, but regret you were inconvenienced by noise from the outside of the hotel. Should this happen again when staying with us, please don't hesitate to contact...More

Visiting relatives in Arlington and stayed at this hotel for two nights. Very convenient location to Dallas, DFW and Arlington areas. Simple, fast check-in. All staff we encountered were very friendly and were constantly working to keep the public areas clean and organized. Room was...More

Thank datomasso

Response from 00gc, General Manager at Holiday Inn Express ArlingtonResponded October 8, 2017

Thank you for choosing Holiday Inn Express & Suites Arlington (I-20-Parks Mall) and for your excellent review. We are thrilled to know you were not only pleased with our convenient location but also you were overwhelmed with our excellent service and the breakfast we offer....More

Arrived late and woke up to find roaches in the room. I called the front desk and spoke to two people who were completely unprepared and offered no solution. Needless to say, I packed up and left the hotel. I asked to speak to the...More

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Thank Monica D

Response from 00gc, General Manager at Holiday Inn Express ArlingtonResponded December 16, 2017

Dear Monica D,
We take comments such as this seriously, so we thank you for providing the information. Please accept our apologies for the concerns outlined in your feedback and for the minimal concern displayed by our staff. Please know we have policies and procedures...More

We stayed here a couple of years ago. It was a nice place, so we booked a couple of rooms again this time. Not the same experience as before. They're renovating the third floor, so this may have something to do with it. The rooms...More

Thank Mike b

Response from 00gc, General Manager at Holiday Inn Express ArlingtonResponded December 10, 2017

Dear Mike B.,
Thank you for reviewing your recent stay. We apologize for the parking issues you encountered while you were here. It is unfortunate that we do not have a parking garage, and that most of the spaces were taken by our renovations crew....More

I was pleasantly surprised as I had stayed at other hotels nearby in the past. This standard hotel room with one King bed had the equivalent of two rooms. It had the bed area and the living room area with a coach and desk etc....More

Thank Fred M

Response from 00gc, General Manager at Holiday Inn Express ArlingtonResponded November 26, 2017

Fred, thank you for taking the time to leave such wonderful feedback about Holiday Inn Express & Suites Arlington (I-20-Parks Mall). We are thrilled you were overwhelmed with our excellent service and your spacious clean room! We take pride in ensuring the total satisfaction of...More