Our User Experience training continues to be very popular and well reviewed by the University staff attending. At the recent sessions, I asked a few of the group what they thought and have pulled the comments together into a short video.

It’s just over a year since we trialled our first user experience training package. We’ve run the sessions 4 times now, receiving excellent feedback from attendees and refining the provision each time to better meet staff needs.

I’ve just delivered 3 days’ training in user experience (UX) research and design techniques to staff working in IT Services at the University of Essex. (Forgive the title pun, I couldn’t resist). In this post I’ll cover what the training entailed and how trainees rated it.

Successful digital projects, effective digital products and services and great user experiences need multidisciplinary collaboration. In this post I’ll go through why I value techniques that facilitate this multidisciplinary approach so highly, and how business units across the University are calling on us to help them do the same.

The University provides access for staff and students to a wealth of online learning through Lynda.com. I’ve been working my way through much of the UX provision and can strongly recommend a playlist I compiled of sessions by Chris Nodder.

I’ve developed a new training package combining in-person and online materials for the University that pulls together important user experience and collaboration techniques. In this post I’ll cover what’s coming and why, and how you can begin ‘design thinking’ through online provision at Lynda.com.

Back in September 2015, I attended a day-long workshop on Lean UX, led by author of the book, Jeff Gothelf. The day was all about how large organisations can adapt to the challenges of today’s business environment where small start up companies are significantly disrupting established business models. In this post I’ll run through the key points, share my experiences of putting what I learned in to practice and link to a load of further information on the topic.

At the end of last year, I ran an open invite session for web publishers, developers and project managers in which I outlined how we’re conducting rapid, iterative usability testing as part of the development of the new University CMS, EdWeb. The presentation was followed by a demo of the process in which everyone participated.

Prototyping training is something I’ve been keen on getting off the ground for a long while now. With the help of ux consultant Marianne O’Loughlin, we ran a pilot of a new training course this week. Continue reading: Prototyping training pilot

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