Booking Info

Online Booking

You can book online 24 hours a day, every day of the year, through this website. Simply select Theatre from the menu,
then the show you wish to book, then select Book Online. Please note that to book online you need to be using a PC
or Mac as tablets (iPads, Samsung Tabs etc) and phones are not supported at this time. If you don't
have access to a PC or Mac you can always book by phone or in person (see below).

Telephone Booking

You can book by telephone on 01493 842209. Our friendly staff are on hand to answer all your questions, and always
make sure you get the best seats available
(see our opening times).

Book In Person

Visit the Booking Office on Britannia Pier to book in person, where you can view the seating plan and get exactly the
seat you want. Please note that during the winter the booking office is closed for booking in person
(see our opening times).

Getting Your Tickets

When booked online or by telephone tickets are usually sent out by first class post within one week of booking. If you're
booking tickets for a show being performed very soon (within a week or so), tickets will be held at the booking office
for you to collect on the show night as they may not reach you in time if posted. When booked in person at the booking
office tickets are printed on the spot so you can take them with you straight away.

Booking Fees

Online and telephone bookings incur a £2.50 booking fee. This fee is charged once for the entire booking, not
per ticket, and goes towards printing and postage costs. During our peak season you can visit the booking office in
person to avoid any booking fees.