Hi. Really impressed by the design and functionality. However, I have a question (I’ve tried clicking through to your support area but it doesn’t lead anywhere useful). I’m using the fixed width gallery and can’t seem to get it to work inside of a parent container using DIV tags

Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments I can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!

Hi it is running on a clients website, if you choose the gallery option on this site in ie 11 you can see the error, www.doningtonhall.com .. the client has windows 7 I.E 11, I have a windows 7 on a iMac and also on a regular PC and it does not work on any of them, I don’t have a touch screen to check, but certainly does not function on a windows 7 PC running I.E 11.., I will have to delete it off and use a different gallery, but I am holding on hoping for a fix, Many Thanks Brian

If you are a webmaster and your client purchased the item, please submit a request via our online help-desk at http://support.dream-theme.com (you’ll be asked to enter purchase code) – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

(4) Can each layer have different numbers of Images? Like in Layer-1, 3 Images; in Layer-2, 5 Images and so on.

(5) Is it possible to use this as a slide show? For example, if 2nd Image of Layer-2 is clicked, it should be opened like light-box slider with thumbnails and navigations for previous and next images. Is that possbile?

(6) If situation like Question-5 is not possible then Can we link Image to some other ready-made Image gallery plugin like light-box or fancy-box or any one purchased from Codecanyon? That is, upon clicking on 3rd Image of Layer-1, it should be linked to the readymade Image Gallery of third party and popup that gallery. Is this possible?

Hello!Sorry for the delay, we somehow overlooked this comment.1. There are only 3 layers available.
2. Number of images is not limited, but they should be optimized to prevent browser overload.
3. It will require simple HTML/CSS tweak.
4. Sure, they can.
5. I am afraid, it will require much customization.
6. The simplest solution is to add a link into image description.Best Regards!Yana

Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!