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Minutes of Meetings

This essential workshop is designed to increase your confidence with note-taking and minute-writing by introducing approaches to writing clearer and more accurate minutes. You will also learn how to communicate in ways that help improve the accuracy and effectiveness of your minutes.

As well as discussions and games, you will watch video meetings and take real minutes. There will be a role-play meeting and you will also receive feedback from your trainer on what you need to do to improve your minutes.

Who should attend?

Staff who take notes in briefings, or who write the minutes of meetings.

Benefits

Feel more confident during meetings and take better notes

Be able to report discussions and actions using correct grammar and tone

Know how to select the right content for different types of minutes

Learning Objectives

Overcome difficulties in note-taking and minute-writing

Identify the conventions and formats for different types of meetings

Improve the accuracy of your language

Course Outline

Openers

What competencies do minute-takers need?

What is the purpose of minutes?

How can minute-takers overcome difficulties?

Preparing to Take the Minutes

Rights and obligations of the minute-taker

Being assertive

Note taking formats

Types of minutes

Language

Selecting the right level of formality

Using reported speech

Getting your grammar right

Summarising

Reporting the outcome of meetings

Using diplomatic language

Just do it!

Video meetings

Roleplay meetings

Review of your minutes

Course Information

Length: 2 days

Maximum group size: 16

Contact our office for a face-to-face meeting to discuss your requirements in detail