Telecentro deploys voice user interface

Written by CSI

08/11/18

Argentina’s Telecentro is the first provider in Latin America to rollout Nuance’s Dragon TV solution for voice control.

Telecentro, one of the largest cable and broadband service operators in Argentina, is bringing a voice-activated service to subscribers starting this week, powered by the Dragon TV platform from Nuance Communications. It becomes one of the first service providers in the region to offer voice control.

Using Dragon TV's conversational AI allows subscribers to instantly access the channels, films and programmes by speaking for an enhanced viewing experience. The software solution can recognise hundreds of thousands of show titles, programmes, movies, genres, channel names, and content, according to Nuance.

"It's no secret that voice-powered interfaces have become very popular in the home," said Alberto Pierri, CEO of Telecentro, which provides gigabit Internet services, OTT video content, including Netflix and YouTube applications on its set top boxes from 2016.

Nunace claims Dragon TV is used more than one billion times per month in more than 60 million households. The platform supports both embedded and cloud-based voice technologies for integration within set top-boxes, remote controls and second-screen mobile applications.

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