With advancements in technology, earning your degree on your time is possible. From transfer credits to financial aid, you’ll have help from your team of advisors who are with you every step of the way. Of course, it's best to start by speaking with your very own Enrollment Services Advisor, who will guide you through the steps and answer your every question.

Choose an Option Below.

Technology changed the way you deploy, the way you talk to your loved ones, and hear news from home. Every day, innovations connect people across space and time. What if technology connected you to a college degree? It’s possible. You have the technology to bring school to you, wherever you go. That school is Ashford University.

Online Bachelor of Arts in Service Management

Program Outcomes Students who successfully complete the Bachelor of Arts in Service Management degree program will be able to:

Assess service logistics in a variety of service environments;

Apply various service systems to construct customer relationship platforms;

Integrate innovative practices and processes designed to increase the performance of a service organization;

Develop new human capital strategies in service organizations; and

Design service metrics based on the needs of a service organization.

Program Requirements

Total number of credits required: 120 credits

General Education Requirements: 52 credits*

Major Course Requirements: 45 credits

Specialization Requirements: 12 credits

Electives: 23-26 credits

You must complete 30 upper-division credits, of which 18 credits must be from the major program. A total of 30 credits must be completed at Ashford University to meet the residency requirement.

* In the Non-Profit Enterprise specialization, 3 credits from the specialization may also satisfy General Education requirements.

Transfer to Ashford University

Your experience is valuable and could be worth college credit. If you've attended college before, served in the military, or completed training for your job, ask how Ashford can recognize your achievement.

You can transfer up to 90 approved credits from community college or other previous college coursework toward your Bachelor's degree at Ashford. Remember to look beyond the classroom for life credits, including military training.

* The transferability of credits is subject to Ashford University transfer credit policies, and requires the submission of official transcripts.

The official transcripts will be evaluated to determine the credits that will officially apply toward an Ashford University degree program.

Program Disclosures Federal regulations published in October, 2010 require institutions to report certain information about students who enrolled in Title IV eligible educational programs that lead to gainful employment in a recognized occupation (GE programs). These required disclosures include a program’s 1) program costs; 2) on-time completion rates; 3) median loan debt; 4) links to O*NET SOC descriptions; and 5) placement rates. Please find all of the required information at this link: Program Disclosures.

Cohort Retention, Persistence, and Graduation
Information regarding cohort retention, persistence, and graduation data for online Bachelor’s degree-level students can be found at the following link: Online Bachelor's Data. Additional disaggregated views of cohort retention, persistence, and graduation for students in all degree levels and modalities are also available.

Conditional Admission RequirementsStudents seeking admission to an online undergraduate program must meet the following admission requirements prior to the start of the first course at Ashford University:

Have a regular high-school diploma earned through college preparatory or regular high school courses or GED equivalency recognized by the Department of Education of the state in which it was earned, completed secondary school through home schooling as defined by state law, or earned an equivalent to a US high school diploma at an international high school according to approved Foreign Evaluation services. An earned IEP or Special Education Diploma or Certificate of Completion based upon IEP goals does not meet the regular high school diploma requirement for admission to Ashford University. If no high school degree was earned, applicants who have successfully completed at least a two-year program that is acceptable for full credit toward a bachelor’s degree from an appropriately accredited postsecondary institution, as defined by Ashford University transfer credit policies, may be admitted.

Be 22 years of age or older, or be exempt from this requirement by meeting one of the following criteria:

Earned a minimum of 30 transferable credits* as defined by Ashford University transfer credit policies;

Earned an Associate’s degree or higher from a regionally or approved nationally accredited institution; or

Seeking readmission to Ashford University after withdrawal from a degree program; or

Current degree-seeking student at Ashford University requesting to change majors.

* If satisfying the Under 22 exemption with 30 transferable credits or an Associate’s degree or higher, unofficial transcripts must be submitted with the Application for Admissions.

Have the ability to study English indicated by one of the following:

Achieved a recognized high school diploma or equivalent in which the primary language of instruction was English

Received a GED that was taken in English;

A minimum of 30 credits have been earned from regionally or approved nationally accredited colleges/universities in the United States or equivalent in which the primary language of instruction was English; or

Test of English as a Foreign Language (TOEFL) or International English Language Testing System (IELTS) examination taken within the past two (2) years. For the TOEFL, a minimum score of 500 paper-based or 61 Internet-based is required. For the IELTS, a minimum score of 6 is required. Copies of official scores must be submitted prior to provisional enrollment, and official scores must be submitted for full admission.

Provisional Admission Requirements

Successfully complete Student Success Orientation*;

Attain a cumulative grade of C- or better by Day 6 of Week 3 in the course; and

Attend week 4 of the first course.

Attendance in week 4 constitutes a student’s confirmation of his or her intention to continue in the program as a regular student. Please refer to the Ashford Promise for additional information.

* Successful completion of the Student Success Orientation is required for any Bachelor degree-seeking students who indicate that they have zero (0) traditional college-level transferable credits at the time of application.

Full Admission Requirements

Submission of official transcripts from all postsecondary education attempted;

TOEFL or IELTS scores, if required for admission; and

Cumulative undergraduate grade point average of 2.0.**

**Applicants who do not meet this requirement may be admitted on Academic Watch.

Please see the Academic Catalog for additional detailed requirements for Full Admission.

Technology Requirements

Competencies
Students must possess the following online competencies:

Ability to access course and program material on the Internet;

Ability to correspond with University staff, students, and faculty using email and the Internet; and

Ability to use appropriate antivirus utilities so that files transmitted and received are virus free.

System requirements
The following minimum system configuration and software are required:

Please note certain courses may require the use of additional internet connectivity requirements, software, and/or hardware, such as a microphone and/or webcam to record sound or video files. Additionally certain courses may require use of third party websites. The University is not responsible for the practices of any third party websites. If a student has serious objections to using a third party website, he or she can request an alternative method of completing an assignment from the instructor of the course. If a student chooses to withhold the disclosure of Directory Information, no Directory Information will be released by Ashford University to non-university personnel, unless the disclosure meets exception criteria as outlined in the Student Rights and Responsibilities section of this Catalog. However, a student may still be required to make certain disclosures as part of coursework.

Transferability Put your college credits to work at Ashford! You can transfer up to 90 semester credits (135 quarter credits) to help fulfill your degree requirements.*That means all your past hard work will not be wasted.

Your first course at Ashford will be EXP 105 Personal Dimensions of Education. If you enter the program with zero (0) traditional college-level transferable credits, you will also be required to successfully complete an online orientation prior to enrolling in EXP 105 as your first course. Unsuccessful completion of EXP 105 will result in the rescheduling of the course and revision of the future course sequence. EXP 105 applies toward elective credit requirements so enrollment in EXP 105 will result in the reduction of three (3) potential transfer credits in the Elective category.

* The transferability of credits is subject to Ashford University’s transfer credit policies, and requires the submission of official transcripts. The official transcripts will be evaluated to determine the credits that will officially apply toward an Ashford University degree program.

Online Format You will take your courses one at a time for 5 weeks each, accelerating your path to graduation. Your course content is delivered in a high-tech format, and you can complete your weekly assignments when and where it's convenient for you thanks to the asynchronous online environment.

Cost* Your tuition is $430 per credit. You will also be responsible for fees to enroll.View complete cost of attendance. Call today to learn more at 866.711.1700.

* Tuition costs subject to change without notice.

Payment Options

Cash Plan – 100% of tuition and fees paid on or before each course start date.

Tuition Reimbursement – If your employer offers a tuition reimbursement plan, we'll work with you to apply this great benefit toward your education.

Financial Aid – You may be eligible for financial aid. Talk to an Enrollment Services Advisor to find out if you meet the requirements to qualify.

Direct (Employer) Billing – If you work for a company approved for direct billing, you may qualify for this payment option.