Re: Problems with Webmail

I do not know how you can push a button and speed up loading for one lucky customer. I generally do emails very early in the morning to get anything like a decent service, which is a bit tiring for a VOAP !! How many years for solution? I may not benefit then?

Re: Problems with Webmail

If it's any consolation I spoke too soon. My emails loaded lovely this morning but since then I haven't been to load them again. I can't believe a large company like this can treat it's customers so poorly 😦😦😦

Re: Problems with Webmail

That's just normal service for me. I get emails when I arrive at work about 6.30 in the morning. Any time after about 8 o'clock and it's very hit and miss and always VERY slow and tedious and often I have to wait until next morning for anything but "Service Unavailable".

Re: Problems with Webmail

@Kelly I have noticed a massive improvement over the last few weeks. Hoping that whatever the issue was is now resolved.

As @davidwd pointed out, the smaller your inbox the less likely you are to run into problems. This mostly true based on the issues we've been working on.

With that in mind, have you specifically done anything to reduce your inbox (deleting or moving email around) which may have inadvertently helped, or is your inbox about the same (meaning it's general performance which has improved)