Ten Tech Trends to Watch in 2013

Ten Tech Trends to Watch in 2013

1. IT Service Management Will Have to Work Harder The business side will turn to ITSM staffers to increase agility and accommodate mobile and social media trends.

By now, all the buzzwords, phrases and trends—the cloud, BYOD, the mobile revolution, social media, etc.—have established themselves as part of the daily tech conversation. But what affect will they have on key business drivers—such as integration, IT service management, data centers and security—in 2013? Will still-popular tools such as email fade into obscurity, as dial-up Internet services did? Will others, such as business process management (BPM), find a way to thrive in both their traditional form and as a cloud-based tool? To lend a sense of predictive foresight, Ovum has come up with an ambitious "Trends to Watch" series of research papers that identify the most important tech and market trends to watch for over the next 12 months. Topics cover everything from SOA (service-oriented architecture) to data centers to software development and life cycle management to sustainability. Opportunities are mapped out in specific industry segments, including insurance, finance, health care, education and government. Ovum is a research company that specializes in independent analyses to help organizations make better decisions that combine technology with business.

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