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TERMS AND CONDITIONS

Member agrees by Member’s acceptance of terms and conditions below and use of the Enterprise CarShare Car Sharing Program, that Member has read, is aware of, and agrees to be bound by the terms and conditions contained in these Terms and Conditions of Use (the “Terms of Use”) as it relates to Member’s use of the Enterprise CarShare Car Sharing Program.

1.Definitions.For the purposes of these Terms of Use and Member’s use of the Enterprise CarShare Car Sharing Program, the following terms are specifically defined:

a.“AUTHORIZED DRIVER” means the Member, and with the Member’s permission, Member’s spouse who meets the minimum age, license and other Enterprise CarShare requirements.

b.“AUTHORIZED STATE”means the geographic boundaries of the State where the Vehicle is located at the initiation of the Car Share Period and any bordering state, but under no circumstances shall mean any location outside of the United States.

c.“CHARGES”means any amount that is owed by and billed to Member by Enterprise CarShare including applicable taxes and other fees, charges and penalties as set forth in these Terms of Use.

d.“MEMBER”means the person or entity identified on this Application as Member and who also meets the minimum age, license and other Enterprise CarShare requirements.

e.“Enterprise CarShare”means the local Enterprise affiliated entity, and its successors and assigns, responsible for locally administering the Enterprise CarShare Car Sharing Program.

g.“CAR SHARE PERIOD”means the period between the time Member takes possession or should have taken possession of Vehicle and the time the Member should have returned Vehicle to the designated Car Share location and secures the Vehicle as required by Enterprise CarShare.

h.“VEHICLE” means the Vehicle reserved by Member or any replacement vehicle(s) as may be provided by Enterprise CarShare.

i.“SPONSOR”means any organization which provides Member authorization, access to and support for Member’s use or access to the Enterprise CarShare Car Sharing Program.

j.“PERSONAL CAR SHARE PERIOD”means the period between the time Member takes possession or should have taken possession of Vehicle for use not approved by Sponsor and the time the Member should have returned Vehicle to the designated Car Share location and secures the Vehicle as required by Enterprise CarShare.

k.“BUSINESS USE CAR SHARE PERIOD”means the period between the time Member takes possession or should have taken possession of Vehicle for use approved by Sponsor and the time the Member should have returned Vehicle to the designated Car Share location and secures the Vehicle as required by Enterprise CarShare.

l.“MONTHLY USE PLAN”means an amount, agreed upon by Member in writing, paid to Enterprise CarShare on a monthly basis, in return for specified amount of use and Charges incurred by Member of the Enterprise CarShare Car Sharing Program.

2.Ownership/Vehicle Condition/Warranty Exclusion. Member acknowledges that Vehicle is, by ownership, beneficial interest or lease, property of Enterprise CarShare, even if owned, registered or titled to third party. MEMBER IS RECEIVING VEHICLE “AS IS” AND MEMBER AGREES TO INSPECT VEHICLE AND REPORT ANY DAMAGE BEFORE INITIATING OPERATION OF VEHICLE UNDER THE PROCEDURES SET FORTH IN THE HANDBOOK. ENTERPRISE CARSHARE EXCLUDES ALL WARRANTIES, BOTH EXPRESS AND IMPLIED, WITH RESPECT TO THE VEHICLE, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Member shall not alter the Vehicle’s condition in any way. Member agrees to return Vehicle to its designated parking spot on or before the agreed upon return date and time or on Enterprise CarShare’s demand and in same condition as received, ordinary wear and tear excepted. If Member determines Vehicle may be unsafe, Member shall stop operating Vehicle and notify Enterprise CarShare immediately.

3.Payment(s) by Member.Member agrees that any Charge billed shall be sent to Member via electronic mail to the e-mail address provided by Member. Member shall pay Enterprise CarShare when due:

a.The Charges incurred for the Member’s Car Share Period or Member’s Monthly Use Plan, if applicable. All such Charges shall be as calculated and billed to Member by Enterprise CarShare. Hourly Charges, exclusive of penalties or other fees set forth herein, for a single day’s use shall not exceed the cost of a single day Charge.

b.The Mileage Charge per mile for all miles exceeding any free miles offered to Member for the Car Share Period.

c.Other Charges (Refer to Handbook for further explanation of Charges and fees below):

·Application and Membership Fee up to but not exceeding $20 and $50, respectively.

·Late Fee of up to $50.00 plus any additional hourly Charges Member may incur.

·Additional Charges and Fees of up to $100.00 to accommodate the next member needing that Vehicle (e.g. taxi fare) in the event of Member’s late delivery of Vehicle.

·Failure to Refuel Fee of up to $30.00 for Members who return Vehicle with less than ¼ of a tank of gas.

·Wrong location/Vehicle Recovery Fee of up to $100.00 or $.50 per mile (between actual return location and assigned return location), whichever is greater, for Member’s return of the Vehicle to any location other than the original assigned parking space.

·Unauthorized Driver Fees and Charges in the amount of all fines, damages and repair costs incurred by Enterprise CarShare that are occasioned by the unauthorized driver’s operation of the Vehicle. Refer to Paragraph 12 for further Member responsibility in this regard.

·Smoking Fee of up $250.00.

·Pet Occupancy Fee of up to $250.00.

·Cleaning Fee of up to $50.00 for Members who leave the vehicle in a dirty condition. This Fee covers Charges for Vehicle cleaning associated with (but not limited to) smoking and other odor removal, pet occupancy or other Member personal property removal, but does not include any Fee associated with a Member’s violation of the terms and conditions of these Terms of Use. Any such Fee(s) shall be separate from the Cleaning Fee.

·Ignition Key Replacement Fee of up to $250.00.

·Key fob Replacement Fee of up to $50.00.

·Ticket and Citation Fees of up to $50.00 per parking ticket or other non-moving or moving violation (not due to the mechanical condition of the Vehicle) and Members are responsible for resolution of all parking tickets and all toll or other violations and citations incurred during Member’s Enterprise CarShare Car Share Period. Members will be charged a Towing Fee of up to $100.00 plus towing costs and Vehicle Recovery Fees if the Vehicle is towed while parked illegally.

·Cancellation Fee of the entire amount of all Charges due as if Member had not cancelled, less any hours actually used by another Member during Member’s original reservation period. Cancellation Fee only applies when canceling less than 8 hours prior to the beginning of the Car Share Period reserved by Member.

d. All amounts paid by Member under Member’s Monthly Use Plan, if any, may be first applied by Enterprise CarShare to accrued Charges and Fees as set forth above, prior to being applied or credited to any Charges yet to be incurred by Member for use of the Vehicle during Member’s Car Share Period.

4.Limits on Use and Termination of Right to Use.

a. Member agrees to the limitations on use of a Vehicle under the Program as set forth in the Handbook and below, which include, without limitation, the following:

1) Vehicle shall not be driven by any person other than an Authorized Driver.

2) Vehicle shall not be used in the transportation of persons or property for-hire.

3) Vehicle shall not be used or operated: for any illegal purpose; in an illegal or reckless manner; in a race or speed contest; or to tow or push anything; or for the transportation of explosives, chemicals, corrosives or other hazardous materials or pollutants of any kind or nature except as allowable under law.

4) Vehicle shall not be driven by any person impaired by the use of alcohol, narcotics, intoxicants, or drugs, whether used with or without a prescription.

5) Vehicle shall not be driven or taken outside of the Authorized State(s) and shall not be driven on an unpaved road or off-road unless approved in writing by Enterprise CarShare for such use.

6) Vehicle shall not be used to carry passengers in excess of the number of seat belts provided by the Vehicle manufacturer.

7) Member shall not remove any items located in Vehicle, except those owned by Member or as authorized herein.

8) Vehicle shall not be operated by anyone who has provided; a fictitious name; false address; false or invalid driver’s license; whose driver’s license becomes invalid any time after initial approval of membership; who has obtained the keys without permission of Enterprise CarShare; or who misrepresents or withholds facts to/from Enterprise CarShare that are material to the Car Share Program and/or the use or operation of Vehicle.

b. In the event of any violation of the limits on use or any other provision of these Terms of Use or those set forth in the Handbook, Enterprise CarShare automatically, without any further notice to Member, may terminate Member’s right to use the Vehicle, Member’s membership and Enterprise CarShare retains any other rights and remedies provided by law, including but not limited to the right to seize Vehicle without legal process or notice to Member. Member hereby waives all claims for damages connected with such seizure, and shall pay all expenses incurred by Enterprise CarShare in returning Vehicle to Enterprise CarShare.

c. If Member continues to operate Vehicle after the right to do so is terminated, Enterprise CarShare has the right to notify law enforcement authorities that Vehicle has been stolen. Member hereby releases and discharges Enterprise CarShare from and agrees to indemnify, defend and hold Enterprise CarShare harmless against any liability arising from such notice and repossession of the Vehicle.

5.Accidents. Member agrees to operate Vehicle while exercising caution and care at all times. Any accident, regardless of circumstance or degree of seriousness, must be immediately reported to Enterprise CarShare as provided in the Handbook and Member shall fully cooperate with Enterprise CarShare or its insurer or claims handler(s) in the investigation and resolution of any claims arising during the Car Share Period. Failure to immediately report any accident and/or cooperate in any investigation and resolution, as set forth herein, may result in additional Charges or Fees being due from Member and/or termination of Member’s membership. REFER TO HANDBOOK FOR WHAT TO DO IN CASE OF AN ACCIDENT.

6.Responsibility to Third Parties. Enterprise CarShare complies with applicable motor vehicle financial responsibility laws as a state certified self-insurer, bondholder, or cash depositor. If Member is in compliance with these Terms of Use and is aged 21 years or older, Enterprise CarShareshall provide liability protection on a non-contributory basis to any insurance coverage applicable to Member for any and all third party claims and/or liabilities arising out of the use or operation of the Vehicle by the Member up to and including the amounts as provided in Member Protection Disclaimer. If at any time it is determined that losses may exceed the applicable minimum financial responsibility limits, Member's insurance carrier may be notified for the purposes of tendering defense and assumption of all further costs of defending all third party liability claims.

If Member is between the ages of 18 – 20 years of age, unless required by law, Enterprise CarShare does not extend any of its owner’s financial responsibility or provide insurance to Member or any Authorized Driver. If Member is between the ages of 18 – 20 years of age, primary liability coverage must be maintained by the Member. If Member is between the ages of 18 – 20 years of age, Member shall provide to Enterprise CarShare a fully executed copy of, Member’s parent or guardian’s Parent/Guardian Consent Form, a copy of which is accessible at http://www.Enterprise CarShare.com/content/dam/Enterprise CarShare/Member%20Handbook%201010.pdf or will be provided upon request to Enterprise CarShare.

Unless required by law, Liability Protection described aboveexcludes any protection afforded under: first party benefits; personal injury protection; medical payments; no-fault; and uninsured or underinsured motorist. No coverage described herein is provided for physical damage to, or theft of, the Enterprise CarShare Vehicle or the contents thereof.

7.Indemnification by Member. Member shall defend, indemnify and hold Enterprise CarShare, its parent, and affiliates and their respective directors, officers, employees, shareholders, agents, attorneys, assigns and successors-in-interest,harmless from all losses, liabilities, damages, injuries, claims, demands, costs, attorney fees, and other expenses incurred by Enterprise CarShare in any manner from the Enterprise CarShare Car Share Program and based upon Member’s non-compliance with these Terms of Use, or from the use of Vehicle by Member or any person, including claims of, or liabilities to, third parties. Member may present a claim to Member’s insurance carrier for such events or losses; but in any event, Member shall have final responsibility to Enterprise CarShare for all such losses. This obligation may be limited to the extent the waiver of damage responsibility and responsibility to third parties applies as set forth in these Terms of Use. REFER TOPARAGRAPHS 6 and 12 for limitations on Member indemnification.

8.Personal Property.Enterprise CarShare is not responsible for any damage to, loss or theft of, any personal property, whether the damage or theft occurs during or after termination of the Car Share Period regardless of fault or negligence. Member acknowledges and agrees that no bailment is or shall be created upon Enterprise CarShare, whether actual, constructive or otherwise, for any such personal property carried, placed or left in a Vehicle.

9.Third Party Proceeds. If a third party, including, without limitation, an insurance company, authorizes payment of any amount owed by Member hereunder, Member hereby assigns to Enterprise CarShare Member’s right to receive such payment. Only those amounts actually paid by a third party to Enterprise CarShare shall reduce the amount owed by Member hereunder.

10.Severability.If any provision of the herein is determined to be unlawful, contrary to public policy, void or otherwise unenforceable, all remaining provisions shall continue in full force and effect. Any such provision shall be applied or modified in such a way so as to make the provision consistent with law or public policy, as applicable.

11.Limitation of Remedy/No Consequential Damages.If Enterprise CarShare breaches any of its obligations under the Agreement and/or if Vehicle has any mechanical failure or other failure not caused by Member and if Enterprise CarShare is liable under applicable law for such breach or Vehicle failure, Enterprise CarShare’s sole liability to Member and Member’s sole remedy is limited to the substitution of another similar Vehicle by Enterprise CarShare to Member and to recovery by Member of the pro rata hourly/overnight/daily Charges for the period in which Member did not have use of Vehicle or substitute Vehicle. MEMBER WAIVES ALL CLAIMS FOR CONSEQUENTIAL, PUNITIVE, AND INCIDENTAL DAMAGES THAT MIGHT OTHERWISE BE AVAILABLE TO MEMBER. SUCH DAMAGES ARE EXCLUDED AND NOT AVAILABLE TO MEMBER.

12.Damage Responsibility. Enterprise CarShare agrees, subject to the exclusions below, to contractually relieve Member’s responsibility above the retained responsibility, if any, as provided on the Member Protection Disclaimer for physical damage to the Vehicle regardless of cause.

EXCLUSIONS: Relief from damage responsibility does not apply, and Member will be responsible for ALL damages, if:

a.The damage is caused intentionally or as a result of willful and wanton misconduct an Authorized Driver;

b.The damage arises out of the operation of Vehicle by an Authorized Driver while intoxicated or under the influence of any illegal or unauthorized drug or prescribed medication which should not be taken during operation of a Vehicle;

c.Any transaction for a Car Share Period is based on fraudulent information supplied by Member;

d.The damage arises out of the use of Vehicle by an Authorized Driver while committing or otherwise engaged in a criminal act in which the vehicle usage is related to the nature of the criminal activity;

e.The damage arises out of the use of Vehicle to carry any person or property for hire;

f.The damage occurs while the Vehicle is operated by a person other than an Authorized Driver;

g.The damage arises from the use of Vehicle outside the Authorized State(s);

h.The damage arises from towing or pushing anything;

i.The damage arises from the operation of Vehicle on an unpaved road;

j.The damage or loss of Vehicle is due to theft of Vehicle during the Car Share Period. However, Member shall have no liability for any loss above the retained responsibility limit due to theft if:

1)Member has possession of the original ignition key furnished by Enterprise CarShare,

2)Member notifies Enterprise CarShare of the incident and files an official report to the theft with the police or other law enforcement agency within 24 hours of learning of the theft, and

3)Member cooperatesfully with Enterprise CarShare, police and other authorities in all matters connected with the investigation of the theft.

In those circumstances where exclusions apply or within the Member’s retained responsibility limit, Member accepts responsibility for damage to, loss or theft of, Vehicle or any part of accessory regardless of fault or negligence of Member or any other person or act of God. Member shall pay Enterprise CarShare the amount necessary to repair Vehicle. Member shall not have Vehicle repaired without written permission from Enterprise CarShare. If Vehicle is stolen and not recovered or Enterprise CarShare determines Vehicle is salvage, Member shall pay Enterprise CarShare the fair market value less any sale proceeds. Damages for which Member is also responsible include but are not limited to: loss of use, claim administrative fees, diminishment of value, towing, storage or impound fees, and other costs incurred by Enterprise CarShare to recover Vehicle and to establish damage amounts.

13.Mobility Devices: Mobility devices, including left hand controls with spinner knobs, left foot accelerators and pedal extenders, are available at no additional Charge to Member. Due to the unique nature of Enterprise CarShare’s services and the fact that mobility devices require installation, Members must contact a Enterprise CarShare service representative by phone, available 24 hours a day, at 1-877-493-2270 to make a reservation. Please indicate to the representative that Member’s status as a “Enterprise CarShare Member” in order to receive the appropriate information. Enterprise CarShare requires a minimum of forty-eight (48) hours advanced notice to reserve a Vehicle with mobility devices. Please note mobility device-equipped Vehicles may be provided by an affiliate of Enterprise CarShare and Enterprise Holdings, Inc. A Enterprise CarShare or Enterprise representative will make arrangements for delivery and return of the Vehicle. All other Enterprise CarShare terms and conditions may apply to rentals equipped with mobility devices.

14.Telematics Notice and Release. Vehicle may be equipped with a global positioning system (GPS) device, OnStar® or another telematics system. The Vehicle may also be equipped with an Event Data Recorder (EDR) installed by the manufacturer for the purpose of recording data about the operation of the Vehicle. Member acknowledges that such systems utilize cellular telephone and/or radio signals to transmit data and communication and, therefore, privacy cannot be guaranteed. Member authorizes use or disclosures of or access to call location information concerning Member or the Vehicle, automatic crash notification to any person for use in the operation of an automatic crash notification system and use of the Vehicle location system.Refer to Handbook for details regarding such devices equipped in Vehicles. By Member’s agreement with these Terms of Use Member acknowledges the telematics notice provided herein and consents to Enterprise CarShare or its representatives retrieving and using such data from the EDR, GPS or other such telematics on the Vehicle. Member releases Enterprise CarShare, operator of the telematics system wireless carrier(s) and other supplies of components or services and their respective employees, officers, directors and agents from any damage (including incidental and/or consequential damages) to persons(including without limitation Member) or property caused by failure of the telematics system to operate properly. Third party service providers are not agents, employees, or contractors of Enterprise CarShare. For additional limitations concerning warranty, privacy and performance of the telematics system in vehicle, contact the telematics provider. The Vehicles provided may also record certain driving activities or actions, locations traveled and mileage driven as well as other Vehicle data. Member acknowledges that such data may be recorded and that Enterprise CarShare shall be entitled to access and use the same.

15.Headings.The headings of the numbered paragraphs of this Application are for convenience only, are not part of these Terms of Use and do not in any way limit, modify or amplify the substance of the Terms of Use set forth herein.

16.Release of Information to/from Third Parties. Member agrees Enterprise CarShare may, and Member expressly authorizes Enterprise CarShare to, provide information in Enterprise CarShare’s possession about Member, including but not limited to such driver’s name, address and driver’s license information to: applicable authorities, where solicited; and/or applicable authorities or other third parties, in connection with Enterprise CarShare’s enforcement of its rights under the Agreement. If applicable, Member authorizes Enterprise CarShare to verify and/or obtain through one or more credit agencies or other sources Member’s driver licensure status, personal credit and/or insurance information in order to confirm Member’s eligibility for the Enterprise CarShare Car Share Program and/or Car Sharing Period.

17.Choice of Law. All items and conditions of the Agreement shall be interpreted, construed and enforced pursuant to the law of the State where the Vehicle is located at the initiation of the Car Share Period.

18.Qualifications.Member must place reservation in advance through the designated website as stated in the Handbook. Member must meet the Enterprise CarShare normal driver and other qualifications as stated in the Handbook. In submitting this Application, Member certifies that Member is (i) of the requisite minimum age; and (ii) the holder of a valid driver’s license which is not suspended, confiscated, revoked, expired or otherwise invalid. If at any time Member’s driver’s license is suspended, confiscated, revoked or expired or there is a change in its status, Member must immediately notify Enterprise CarShare and Member will not be authorized to operate or reserve any Enterprise CarShare Vehicle unless so authorized by Enterprise CarShare.

19.Privacy. Enterprise CarShare is committed to protecting each Member’s privacy. Enterprise CarShare restricts access to nonpublic personal information about Members to those employees and other parties affiliated with Enterprise CarShare who need to know that information to provide Enterprise CarShare products or services. Their right to further disclose and use the information is limited by the Enterprise CarShare Privacy Policy, a copy of which is accessible at http://www.enterprisecarshare.com/privacy-policy/ , employee code of conduct, applicable law and third-party nondisclosure agreements. Enterprise CarShare maintains physical, electronic, and procedural safeguards that comply with federal regulations to guard nonpublic personal Information from unauthorized dissemination.

20.Termination without Cause. Member may terminate the Member’s membership without cause at any time by providing written notice to Enterprise CarShare. Enterprise CarShare may terminate Member’s membership without cause upon no less than fifteen (15) days advance written notice. Notwithstanding any termination, Member will remain liable for all Charges and Fees, including account balances and any damages and penalties, incurred as of the date of termination or upon later discovery by Enterprise CarShare after such termination. Enterprise CarShare will refund to Member any amounts paid in advance to Enterprise CarShare by or on behalf of Member which are not otherwise needed to satisfy outstanding Charges or Fees, as set forth herein.

21.Terms of Use,Handbook and Parental Consent Form(s). These Terms of Use, together with the Handbook and, if applicable, the Parent/Guardian Consent Form (may be collectively referred to hereafter as the “Agreement”),constitute the entire agreement between Member and Enterprise CarShareand will become a binding agreement between the parties upon acceptance by Member. Member expressly acknowledges that Member and Enterprise CarShare are the only parties to the Agreement. Enterprise CarShare’s continued approval of any Member is subject to the use restrictions and timely payment of any applicable Charges, including the Fees and/or penalties, and other approvals as set forth herein. The Handbook, these Terms of Use, all Charges, Fees and rates related to the Enterprise CarShare Car Sharing Program may change in Enterprise CarShare's sole discretion, with or without notice to Member.

22.Costs and Charges of Collection. Any and all costs, fees and expenses (including all attorney and collection fees) incurred by or imposed upon Enterprise CarShare in enforcing any term, condition and/or right against Member under these Terms of Use shall be paid, in addition to all other Charges and Fees due to Enterprise CarShare, by Member upon demand.

23.Conflicts. In the event of any conflict between the Terms of Use contained herein and any other document with respect to the Program as set forth herein, these Terms of Use shall govern except as otherwise set forth from Enterprise CarShare in writing.

If there are questions about these Terms of Use set forth herein, the Handbook or the Enterprise CarShare Car Share Program or policies in general, please contact Enterprise CarShare via email atinfo@enterprisecarshare.com.

CONSENT TO DRIVING RECORDS CHECK

Member agrees that Member’s eligibility for the Enterprise CarShare Car Sharing Program and Member’s access to use any Vehicle may be subject to a check, either manually or electronically, of the validity of Member’s official driving license status and to the verification of any Vehicle insurance information as may be required by these Terms of Use or the Enterprise CarShare Car Sharing Program.

Such validity checks shall be performed upon (i) receipt of Member’s Application and prior to membership approval, (ii) the annual anniversary of Member’s Enterprise CarShare Car Sharing Program initial membership date and (iii) upon Member’s drivers license expiration date.

Any discrepancies discovered concerning the validity of Member’s driver’s license could result in Member’s suspension or elimination from the Enterprise CarShare Car Sharing Program.

If you wish to refuse this authorization then you must do so by notifying Enterprise CarShare in writing atinfo@enterprisecarshare.com. You may also revoke this authorization at any time, upon written notice to Enterprise CarShare atinfo@enterprisecarshare.com . Any revocation or refusal may result in suspension or termination from the Enterprise CarShare Car Sharing Program at the sole discretion of Enterprise CarShare. You may request a hard copy of the Terms of Use and other information by written notice to Enterprise CarShare at info@enterprisecarshare.com.

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By clicking "I AGREE" Member hereby authorizes Enterprise CarShare or its third-party provider to perform a verification of Member's driver's license status through electronic checks or other means, as set forth in the Consent to Driving Records Check provision of the Terms of Use, in order to obtain and use such information in regard to Member's eligibility or continued eligibility for the Enterprise CarShare Program.