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Certificate of Excellence

What is Certificate of Excellence?

TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.

we exchanged for two bedroom unit through interval. the unit we were in was in desperate need for upgrading. Apparently the pictures on the interval site were pictures of upgraded units. Be aware of this when reserving rooms. every morning there was animal poop on...More

We were flying in from Toronto and we called ahead to book our tee time. It was already prepaid. We didn't know how long it would take to get there from our airport so we called ahead and asked for help. They told us how...More

Thank you for taking the time to advise us of the issues you encountered. This time of year, the Tee Times are very tight and we apologize that we were unable to resechule a time that was convenient. Your post does not have enough information...More

We wanted a place between family in Tampa and racing in Daytona Beach ... Mystic Dunes was that place. Central yet quiet spot for day trips to the Disney parks was a plus too. Easy access to the highways. This resort was very large with...More

We booked directly with the resort for a two week stay. This did not buy us any exceptional extras even though we are paying full price.
Good points: Grounds, pools, amenities are really beautifully maintained.
Secure and safe grounds.
Easy driving distance to theme parks,...More

We ended up at this Disney area resort very last minute. We were not expecting to be in the area, but we checked out hotels.com and trip advisor for some deals for a one night stay; surprisingly this ace showed up. Our main concern was...More

We had WiFi in our condo and had no issues with it. I have read some different things regarding the wifi and how many devices can be connected, so it might be a good idea to give them a call just to confirm their procedure.

Hello GuyLeB,
Thank you for your inquiry.
Hotel Guests and Exchange Reservation: A photo identification, credit card for $100 security deposit and a nightly $15.00 plus tax resort fee will be required (cash is not an... More

Hello GuyLeB,
Thank you for your inquiry.
Hotel Guests and Exchange Reservation: A photo identification, credit card for $100 security deposit and a nightly $15.00 plus tax resort fee will be required (cash is not an acceptable form of deposit). Resort Fee includes Wi-Fi, four pools, waterslide, basketball courts, ping pong, tennis and other activities equipment, transportation to attractions (limited schedule), fitness center, business center computer/internet and boarding pass printing.
We hope this is helpful.

they must have changed the policy. I reserved through interval in may of 2017 and was not charged a resort fee. Parking is free but the security guards let in all thier friends and family to use the pools which have so many... More

they must have changed the policy. I reserved through interval in may of 2017 and was not charged a resort fee. Parking is free but the security guards let in all thier friends and family to use the pools which have so many kids running around unsupervised that they are not enjoyable. Their are no hot tubs on the property.