PricesAll prices listed are net prices and to be understood ex works Paderborn, plus applicable VAT. Our offer is non-binding. Prices are subject to change.

DeliveriesDeliveries are carried out ex works Paderborn and at the buyer’s risk and expense. The type of shipping depends on the consignee’s choice. Any damage in transit or to the packaging has to be brought immediately to the attention of the railway operator, the postal service or the forwarder; any other complaints can only be accepted if made within 8 days of the receipt of the goods.

Duty to inspect and notify1. The Buyer has the duty to inspect the goods delivered for any apparent defects that an average customer would notice offhand. Apparent defects also include missing manuals, any considerable, easily visible damage to the goods and any cases when either the wrong goods or insufficient quantities were delivered. The supplier is to be notified in writing of such obvious defects within 4 weeks from delivery.

2. The supplier is to be notified by the user of any hidden defects within 4 weeks after their detection.

3. In case of non-compliance with this duty to inspect and notify, the goods shall be considered approved “as is” by the Buyer with regard to the defect concerned.

Delivery timesThe Buyer shall be advised of the estimated delivery time after receipt of the order. If a deviation from this delivery time become known, the Buyer shall be notified immediately; the foregoing conditions shall not apply to orders for the supply of newly launched products (e.g. at trade shows). Each partial delivery shall be regarded as an independent business transaction. If delivery should become partially or completely impossible due to circumstances beyond the Seller’s control, the Seller shall be entitled to relieve himself, partially or in full, of his obligation to deliver.

Terms of paymentPayment shall be effected either in advance, in cash, or by immediate direct debiting. If we agree to any terms of payment other than the aforementioned, such terms require our confirmation in writing. If the Buyer is in default, the Seller shall be entitled to charge default interest at an annual rate of 9 percentage points above the base rate of the European Central Bank. The default interest is to be fixed at a higher or lower rate if the Seller can prove higher financial charges or the Buyer can prove lower ones.

Retention of titleThe seller shall retain title to all goods delivered until payment has been received for all receivables arising from the business relationship with the buyer. This shall also apply to any delivery that the Buyer may refer to and for which the purchase price has already been paid.

In case of open account terms, the merchandise subject to the retention of title shall serve as collateral for the seller’s outstanding balance claim. Any processing or conversion carried out by the Buyer of any goods that were delivered by the Seller and are still subject to the Seller’s retention of title shall always take place on the Seller’s behalf, however, without any obligation to the Seller. If the goods delivered by the Seller are mixed or combined with other items, the Buyer shall hereby transfer to the Seller the Buyer’s full or partial title to ownership and possession with regard to the mixed stock or newly created items.

The Buyer shall immediately notify the Seller of any attempts by third parties to seize goods subject to the retention of title by submitting to the Seller a bailiff’s return and an affidavit stating that the seized items are identical to the goods delivered. The Buyer is liable for any costs or damage resulting from such seizures. The Buyer shall be entitled to sell the products delivered and those items that result from their processing or conversion in the course of proper business practice only. If the Buyer resells on credit terms items of the Seller while the Seller’s retention of title is still in effect, the Buyer may not transfer the title to such items to the third-party buyer before settling in full all payment commitments to the Seller. Until such time, the Seller’s previous retention of full or partial title shall remain in effect with respect to the third-party buyer. The Buyer is obliged to protect the Seller’s rights against the third-party buyer in any manner necessary.

Already at this time and until full payment of all receivables for goods supplied by the Seller has been received, the Buyer shall assign, upon their creation and by way of security, to the Seller in full, with all ancillary rights, and enforceable against possible legal successors of the Buyer, all receivables to which the Buyer is entitled that result from the subsequent sale of the goods supplied by the Seller or from any other legal cause against the Buyer’s customer with respect to said goods.

As a consequence, any pledging or assigning of receivables, in particular to financing companies, is not permitted without the Seller’s written consent until any and all of the Seller’s claims against the Buyer have been settled in full.

If the Buyer is in default with respect to a portion of the Buyer’s commitments to the Seller, the Buyer has to notify any third-party debtors of the assignment and to request the third-party debtors to make payments to the Seller only and to refrain from any seizure of property, and to provide the Seller with a list showing those goods resold that are still subject to retention of title and/or showing those receivables incurred from the resale of such goods.

If so requested by the Buyer, the Seller shall assign back to the Buyer any receivables previously assigned to the Seller that exceed by more than 20% the total value of the Seller’s receivables for goods supplied. The Seller shall acquire ownership of the proceeds which shall have to be kept separately. Furthermore, the Seller may demand, at any time, the name of the customer and the amount of and the legal reason for any receivables to which the assignment agreed upon in section 6 refers. The Seller may also demand that the Buyer notify the Buyer’s customers of the assignment of such receivables. For this purpose, the Buyer has to permit the Seller access to the Buyer’s books and invoices.

The Seller shall be entitled to collect any receivables assigned to the Seller; the Seller also has the right to notify the Buyer’s debtors accordingly. However, the Buyer is authorised to collect these receivables on behalf of the Seller as long as the Buyer is not in default with regard to the Buyer’s commitments to the Seller.

In the event of the Buyer’s default or if the Buyer experiences difficulties in payment, the Seller is entitled to demand the immediate release and return of the unsold goods. Until they have been duly returned, the Buyer has to keep the goods that are the property of the Seller separate from other merchandise and to mark them as the Seller’s property; the Buyer has to refrain from disposing of them in any way, and to provide the Seller with a list of such property.

The Buyer is obliged to have the goods insured against fire and theft and to provide evidence of such insurance to the Seller upon request. Any claims against the insurer arising from this contract with respect to the goods subject to the Seller’s retention of title shall be deemed as assigned to the Seller.

LiabilityAny liability is excluded for slightly negligent breaches of duty, provided that such breaches do not concern duties material to the contract, any damage to life, body or health, and provided that they do not concern warranties or affect any claims in connection with the Product Liability Act. The same applies to any breaches of duty committed by our vicarious agents. In general, any claims for damages in accordance with §§ 280, 281 of the BGB (German Civil Code) are excluded.

In case of deliveries to foreign customers, any liability shall be limited to foreseeable damage.

Any warranties for defects shall become void if the Seller’s operating and maintenance instructions are not complied with, if modifications are made to the goods delivered, or if replacement parts or consumables are used that do not meet the original specifications.

Any claims arising from a warranty against defects are subject to a limitation period of 24 months from the day the customer receives the goods.

Shipment of spare parts and repairsThe shipment of spare parts and any repairs are generally subject to the terms of payment agreed upon. In case of warranty claims, the Buyer receives a corresponding credit note once the defective part has been returned to the Seller. No spare parts or replacement items can be sent or other claims settlement be effected before the defective item has been received.

Applicable law and place of jurisdictionGerman law shall apply exclusively. Paderborn shall be the place of performance and jurisdiction for either party to the contract.

Final clausesThe preceding terms of payment and delivery shall become effective as of their publication and apply to any and all deliveries, unless otherwise stipulated in writing, even if no specific reference is made to them in individual instances. Any terms or conditions of the Buyer contrary to these terms shall lose their legal validity through the acceptance of these terms upon placement of the order, unless such contrary terms have been expressly accepted by the Seller. The Seller’s previous terms of payment and delivery deviating from these shall be void. Insofar as nothing specific has been agreed upon, the statutory provisions apply in addition to these terms of payment and delivery. In the event that some of its clauses are or become legally invalid, this contract shall remain binding.

This English version of these terms of payment and delivery is a translation of the original German text and is provided for information purposes only.

The regulations of the UN Convention on the International Sale of Goods do not apply. German law and the German original of these terms of payment and delivery apply exclusively.

The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Details can be found in our privacy policy under the heading "Third-party modules and analytics."

You can object to this analysis. We will inform you below about how to exercise your options in this regard.

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

Browser type and browser version Operating system used Referrer URL Host name of the accessing computer Time of the server request IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

IP anonymization

We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

Browser plugin

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en

Objecting to the collection of data

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics.

We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic data collection by Google Analytics

This website uses Google Analytics' demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section "Refusal of data collection".

6. Newsletter

Newsletter data

If you would like to receive this newsletter, we need an e-mail address and additional information that will allow us to verify that you are the owner of the e-mail address provided and agree to receive the newsletter.

We use the so-called double opt-in procedure to ensure that newsletters are sent in a consistent manner. This way the potential recipient can be included in a distribution list. After the registration, the user receives a confirmation e-mail to confirm. The address is only actively included in the distribution list if the registration is confirmed. We use this data exclusively for sending the requested information and offers.

Newsletter2Go is used as newsletter software. Your data is transmitted to Newsletter2Go GmbH. Newsletter2Go is prohibited from selling your data and from using it for purposes other than sending newsletters. Newsletter2Go is a certified German newsletter software provider, working in accordance with the European directive 95/46, as well as the German Federal Data Protection Act (BDSG).

When giving a company permission to store your personal data and email address and to send you marketing emails, you can revoke this consent at any time via the unsubscribe link in the email.

The data protection measures are always subject to technical innovations. For this reason, we ask you to inform yourself about our data protection measures at regular intervals by consulting our data protection declaration.

We use Cookies to improve and further develop our website.

Cookies are small files which are temporarily installed on your hard drive. You can prevent cookies from being saved on your hard drive by selecting the appropriate setting on your browser – simply follow your particular browser’s instructions.