FAQ

A digital subscription to The Hindu will provide you access to unlimited articles on its website/android mobile app along with premium features such as personalised article recommendations, quick briefings on the day’s news, ability to bookmark articles for later reading, and more.

Please note: The Hindu’s current digital subscription packages do not cover iPhone and iPad mobile applications, crosswords and e-paper

As a free user, your reading experience is limited and is not personalised to your preferences.

By subscribing, you can avail yourself of the following features:

Today's Paper:

A quick way to access the print editions of The Hindu online. Read articles from the day's print edition, arranged in a simple list format and sorted according to the regions, sections, and supplements in which they appeared.

Unlimited access:

Read as many articles as you wish without any limitations

Faster pages:

Moving from one article to the next is much smoother as the pages load instantly.

Personalised Dashboard:

You choose what you want to see. This feature allows you to set the topics on which you want to see alerts and updates.

Personalised recommendation

We give you articles that really matter to you, and which you enjoy reading.

Bookmarks:

Save articles to be read later at your convenience. You will be able to see the articles you have saved on your dashboard.

Briefings:

Stay up to date on news without the tediousness of visiting multiple pages. We give you a short briefing on the most important news three times a day -- morning, afternoon, and evening.

You can also experience these features during the 30 days free-trial period that you get when you become a registered user

Our Digital subscription plans do not include the e-paper. To subscribe to our e-paper, please visit https://epaper.thehindu.com

Sign up for free! If you are a new user, who has never had an account registered with us using your e-mail address or mobile number, you will need to sign up with The Hindu Group first. The process will ask you to provide and verify your e-mail address or mobile number using an OTP. Once it is verified, you can set your password. Congratulations! You are now a registered THG user.

Please note that a free registered user will have access to the unlimited articles on the website/android mobile app along with the premium features for a limited period only. To gain complete access, please subscribe to one of our plans

You can subscribe to the premium services after you have signed up with us. (If you choose to subscribe before your free trial ends, your paid subscription will begin when the free-trial period ends.)

Clicking on the ‘Subscribe’ button anywhere on the site/android mobile app will take you to the Subscription Plans page.

Once you subscribe, you will be entitled to a bonus 30 days free trial

Clicking ‘Subscribe’ in the Sign in/ Sign up landing page will also take you to the Subscription plans page.

In the Subscription Plans page

Step 1: Select a suitable plan.

Step 2: You will be redirected to a page with plan and price details.

Step 3: You can then proceed to make payment.

Step 4: Once you choose to proceed with the payment, you will be taken to the payment gateway page. You can select the mode of payment and filling any required fields, you can click ‘Pay Now’. You will now be taken to the Payment Gateway to complete the transaction.

Step 5: After the payment is done, you will receive an SMS or e-mail from us on whether your transaction has succeeded or failed. In case of a failed transaction, a message will appear letting you know that the transaction has failed along with the options to ‘Try Again’ and ‘Try Later’. If you click on ‘Try Again’, you can go back to the payment page to try again.

If you get a ‘Payment Success’ screen at the end of the process, you are now a subscribed user.

No, your subscription will not be auto renewed. Once your subscription expires, you would need to revisit the Subscriptions Plan page and select a plan.

Before your subscription expires, we will alert you via SMS or e-mail and share an update on your dashboard, so that you’re kept informed about this.

Yes, visitors will have free access to limited articles along with advertisements, but without the premium features such as personalized dashboard and briefings. The Today's paper section is also only accessible to paid subscribers or users with an active free trial. If you have not already subscribed, or tried out our free trial, we urge you to give it a go.

Yes. As of now you will be able to access these features on the android mobile app. We will be rolling out premium features on the iOS app shortly. Please note that as a subscribed user, you will have full access to the product and will not have to pay anything extra to experience our premium features on the app. You can log into the app with your registered email ID/ phone number.

Users are only eligible for refunds during the first 7 days post making the purchase. For Giveaway campaigns, wherein the user will get free gifts, material, etc. refunds are not applicable. For plans with cashback offers, refunds are not applicable. Chargeback requests will only be processed if the request was made within 10 days from the date of payment.

To apply for a refund please write to customersupport@thehindu.co.in, along with details such as your transaction ID (available in your invoice), your registered ID (mobile number/ email address) and the reason for the refund.

Once your refund has been accepted, it takes around 7-10 days to process

Yes. If you have registered either your mobile number or your e-mail address with us, you can use either of them to log in to your account.

No. Your e-mail address and mobile number are your unique identifiers. For the safekeeping of your account and to share better recommendations, we only allow one e-mail and one mobile number per subscriber.

To set your preferences, log in using your registered account and go to Preferences.

To change the plan, please go to the Subscriptions Plan page. If you subscribe to a new plan while another plan is active, the new plan will take effect from the day your current plan expires.

If your payment has gone through but you’re still unable to activate your plan, send us an email with the following details

Yes, you can use the same account. However, you will need a separate package to be bought to access premium features at The Hindu Businessline

Right now, our subscription product is unavailable to EU users

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