Privacy

What you need to know

Privacy Policy

This privacy statement (together with
our terms of use (terms of use) and any other documents referred to
on it) ("Privacy Policy") sets out how Glanbia Cheese Ltd trading
as Glanbia Cheese Ltd ("Glanbia Cheese") uses and processes any
personal information that you provide to Glanbia Cheese when you
use this website. Please read the following carefully to understand
Glanbia Cheese's views and practices regarding your personal
information and how we will treat it.

Glanbia Cheese is committed to ensuring that your privacy is
protected when using this website. Our Privacy Policy sets out the
basis on which any personal information that we collect from you,
or that you provide to us, will be processed by us. Should we ask
you to provide certain information by which you can be identified
when using this website, then you can be assured that it will only
be used in accordance with our Privacy Policy.

Glanbia Cheese may amend its Privacy Policy from time to time by
updating this page. You should check this page from time to time to
ensure that you are happy with any changes made by Glanbia. This
policy is effective from 25.05.2018

Data Protection

We are committed to ensuring that your rights under data privacy
laws are protected and personal information is secure. In
order to prevent unauthorised access or disclosure we have put in
place suitable physical, electronic and managerial procedures to
safeguard and secure the information we collect online in
accordance with the EU General Data Protection Regulation General
Data Protection Regulation [REGULATION (EU) 2016/679.

EU General Data Protection Regulation
("GDPR"):

For services provided into EU countries and to EU citizens,
Glanbia Cheese is committed to observe the rights of the
individuals whose personal data we collect and process.

Glanbia Cheese has established internal processes to meet the
company's obligations and responding to data subject requests and
complaints. Please refer to the individual sections in the
website Privacy Policy (this document) for additional information
or contact us by writing to:

Glanbia Cheese Ltd

4 Royal Mews, Gadbrook Park, Cheshire

CW9 7UD

Or emailing: enquiries@glanbiacheese.co.uk

Or phoning : 00441606810900

Legal Basis for data processing

The information listed below is collected and processed for the
purposes stated in this Privacy Policy.

Within the European Union, data is collected and processed under
the legal basis of Legitimate Interest to fulfil e-commerce orders
and other website services requested by you.

What we collect

We may collect the following information :

Your name

Your contact information such as email address

Demographic information such as preferences and interests

Other information relevant to customer surveys and/or
offers

Any information you provide by filling in forms on our website
/contact-us

Details of your visits to our website and the resources that
you access

What we do with the information we gather

We use this information to ensure that our website is presented
in the most efficient manner for you, and in particular for the
following reasons:

For internal record keeping purposes to support the delivery of
services outlined in this Privacy Policy.

To improve products and services directly related to this
website / supported services.

To send you promotional information about third parties which
we think you may find interesting where you have freely consented
to be contacted for such purposes.

To carry out our obligations arising from any contracts entered
into between you and us.

To allow you to participate in interactive features of our
service, when you chose to do so.

To notify you about changes to our products or services that
relate to your subscribed services.

We may use the information to customise our website according
to your interests.

If you are an existing customer, we will only contact you by
electronic means (e-mail or SMS) with information about goods and
services covered under your customer agreement or purchases within
the previous 12 months.

If you are a new customer, and where we permit selected third
parties to use your personal information, we (or they) will contact
you by electronic means only if you have freely consented to
this.

If you do not want us to use your personal information, provided
under consent, in this way, or to pass your details on to third
parties for marketing purposes, please refer to the 'Controlling
Your Data Section' below.

Security

Glanbia Cheese is committed to maintaining the highest levels of
Information Security across our business functions and electronic
business channels.

To ensure that we communicate and trade with our customers in a
secure manner, the following safeguards are implemented across our
services:

We apply digital certificates to our official corporate web
sites to secure communications and also provide assurance that you
are connected to approve resources

All our customer, supplier and accounts payable / accounts
receivable functions all use Glanbia Cheese branded email addresses
and never use 3rd party email addresses

We will treat all your queries in relation to potentially
fraudulent activity with the highest urgency

Unfortunately, the transmission of information via the internet
is not completely secure. Although we will do our best to protect
your personal information, we cannot guarantee the security of your
information transmitted to our site; any transmission is at your
own risk. Once we have received your information, we will use
strict procedures and security features to try to prevent
unauthorised access.

How we use cookies

A cookie is a small file which asks permission to be placed on
your computer's hard drive. Once you agree, the file is added and
the cookie helps analyse web traffic or lets you know when you
visit a particular site. Cookies allow web applications to respond
to you as an individual. The web application can tailor its
operations to your needs, likes and dislikes by gathering and
remembering information about your preferences.

We use traffic log cookies to identify which pages are being
used. This helps us analyse information about web page traffic and
improve our website in order to tailor it to customer needs. We
only use this information for statistical analysis purposes and
then the information is removed from the system.

Overall, cookies help us provide you with a better website, by
enabling us to monitor which pages you find useful and which you do
not. A cookie does not in any way give us access to your computer
or any information about you, other than the information you choose
to share with us.

Accepting our cookie requests also authorises Glanbia Cheese to
capture your computer's IP address to support our website analysis
and web site security controls. Computer IP addresses are
retained for up to 12 months for security monitoring and 12 months
for analysis purposes.

You can choose to accept or decline cookies. Most web browsers
automatically accept cookies, but you can usually modify your
browser setting to decline cookies if you prefer. This may prevent
you from taking full advantage of the website.

Links to other websites

Our website may from time to time contain links to enable you to
visit other websites of interest easily. However, once you follow a
link to any of these websites, you should note that we do not have
any control over that other website. Therefore, we cannot be
responsible for the protection and privacy of any information which
you provide whilst visiting such sites and such sites are not
governed by our Privacy Policy. Please note that these websites
have their own privacy policies and that we do not accept any
responsibility or liability for these policies. You should exercise
caution and check these policies before you submit any personal
information to these websites.

Controlling your personal information

You may choose to restrict the collection or use of your
personal information in the following ways:

- You have the right to ask us not to process your personal
information for marketing purposes and whenever you are asked to
fill in a form on the website, look for the box that you can click
to indicate that you do not want the information to be used by
anybody for direct marketing purposes

- if you have previously agreed to us using your personal
information for direct marketing purposes, you may change your mind
at any time by writing to:

Glanbia Cheese Ltd

4 Royal Mews, Gadbrook Park, Cheshire

CW9 7UD

Or phoning : 00441606810900

We will not sell, distribute or lease your personal information
to third parties unless we have your permission or are required by
law to do so.

You may request details of personal information which we hold
about you under the General Data Protection Regulation [REGULATION
(EU) 2016/679]. If you would like a copy of the information held
about you please write to:

Glanbia Cheese Ltd

4 Royal Mews, Gadbrook Park, Cheshire

CW9 7UD

If you believe that any information we are holding about you is
incorrect or incomplete, please write to us as soon as possible at
the above address or email us at enquiries@glanbiacheese.co.uk
We will promptly correct any information found to be incorrect.

GDPR & Cookies

Glanbia Cheese respects the privacy of all visitors to our
websites. This Cookie Policy outlines our policy concerning the use
of cookies on all Glanbia Cheese Websites.

We may update our Cookie Policy from time to time to reflect any
changes in technology or legislation which may affect the way in
which cookies are used by us and how you as a user, can manage
them. By using the Glanbia Cheese websites, you are consenting to
our use of cookies in accordance with this Cookie Policy. If you do
not agree to our use of cookies in this way, you should set your
browser settings accordingly or not use the Glanbia Cheese
websites. If you disable the cookies that we use, this may
impact your user experience while using Glanbia Cheese
websites.

What are cookies:

A cookie is a small file of letters and numbers sent from a
website and stored in the user's web browser while a user is
browsing a website. These cookies allow us to distinguish you from
other users of our website, which helps us to provide you with a
good experience when you browse our website and also allows us to
improve our site. When users visit the same website again, the
browser sends cookies back to the website allowing the website to
recognise the user and remember things like personalised details or
preferences.

Which cookies does Glanbia Cheese use:

When you use Glanbia Cheese websites the following types of
cookies can be set on your device:

Strictly necessary cookies

These cookies are essential in order to enable you to move
around our websites and use features on the Glanbia Cheese
websites. If you do not accept these cookies it may affect
performance of the website or part of it.

Performance cookies

These cookies are used to collect statistical information about
visitors of the websites and the pages they view. These cookies do
not collect information that identifies a visitor. All the
information that these cookies collect is combined and used
anonymously. Glanbia Cheese uses these cookies to understand what
content is popular, which helps us to improve our websites.

Functional cookies

These cookies allow the website to remember choices you make and
provide enhanced and more personal features (such as your preferred
language). These cookies can also be used to remember changes
you have made to text size, fonts and other parts of web pages that
you can customise. Other examples include remembering a user name
and email address.

How can you control or delete cookies?

Most internet browsers are initially set up to automatically
accept cookies. You can change the settings to block cookies or to
alert you when cookies are being sent to your device. There are a
number of ways to manage cookies.

How to refuse the use of cookies

You may refuse the use of cookies by selecting the appropriate
settings in your browser. However, if you do this you may lose some
useful functionality such as personalisation and "keep me signed
in" and "remember me" features.

Email newsletters related cookies
This site offers newsletter or email subscription services and
cookies may be used to remember if you are already registered and
whether to show certain notifications which might only be valid to
subscribed/unsubscribed users.

Third Party Cookies

In some special cases we also use cookies provided by trusted
third parties. The following section details which third party
cookies you might encounter through this site.

From time to time we test new features and make subtle changes
to the way that the site is delivered. When we are still testing
new features these cookies may be used to ensure that you receive a
consistent experience whilst on the site whilst ensuring we
understand which optimisations our users appreciate the most.

How to disable cookies in your browser

Here's how to prevent new cookies from being installed and how
to delete existing cookies. The exact procedure depends on which
browser you are using.

Click on the General tab which should be under "Browsing
History" and click "Delete"

Internet Explorer 8.0+

To prevent new cookies from being installed

Go to Tools in the menu bar

Click on Internet Options

Click on the Privacy tab on top

Click on "Sites"

A new window should open called "Per Site Privacy Actions"

Type in the URL of the site in the "Address of website" box and
click on Block

To delete existing cookies

Go to Tools in the menu bar

Click on 'Internet Options'

Click on the Privacy tab on top

Click on "Sites"

A new window should open called "Per Site Privacy Actions"

Under the "Managed websites" box should be a list of all the
websites you have visited

To remove all cookies click on the "Remove all" button

Internet Explorer 7.0+

To prevent new cookies from being installed

Go to Tools in the menu bar

Click on Options

Click on the Privacy tab on top

Click on the Advanced button

Select "Prompt" for both "First party cookies" and "Third Party
Cookies"

To delete existing cookies

Go to Tools in the menu bar

Click on Options

Click on the General tab on top

In the "Browsing History" section, click on "Delete"

Click on "Delete Cookies"

Firefox 2.0+, 3.0+, 4.0+

To prevent new cookies from being installed

Go to Tools in the menu bar

Click on Options

Click on the Privacy tab

Disable the box that says "Accept Cookies From sites"

To delete existing cookies

Go to Tools in the menu bar

Click on Options

Click on the Privacy tab

Click on "Clear Now"

Select "Cookies"

Click on "Clear Private Data Now"

Google Chrome

To prevent new cookies from being installed

Click on the spanner icon in the top right of the browser

Click on "Options"

Click on "Under the Bonnet" (UK) / "Under the Hood" (US)

Click on the "Content settings" button in the Privacy
section

Ensure that "Allow local data to be set" is selected

Select "Block sites from setting any data"

To delete existing cookies

Click on the spanner icon in the top right of the browser

Click on "Options"

Click on "Under the Bonnet" (UK) / "Under the Hood" (US)

Click on the "Content settings" button in the Privacy
section

Click on the "Clear browsing data" button

Safari

To prevent new cookies from being installed and delete existing
cookies

Go to the Safari menu (icon in top right of browser) and select
Preferences

In the popup window that appears, select the Security icon (a
padlock)

Under "Accept Cookies", select the "Never" button

To find out more about cookies, including how to see what
cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org/
If you disable the cookies that we use, this may impact your
experience while using the Glanbia websites, for example you may
not be able to visit certain areas of a Glanbia website or you may
not receive personalised information when you visit a Glanbia
website.

Cheese facts

In Britain, over 98% of households buy cheese each week and the average Briton eats 30 grams of cheese each day.