Hotel booking

Please call or visit secure.booking.com(opens in a new window) if you’re making or have made a reservation with our hotel partner Booking.com. Please note Booking.com is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car hire

TelephoneTel:

+1 6468956126

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Tours and attractions

TelephoneTel:

855 664 8235 (toll free)

Please call or email support@getyourguide.com(opens the default email) if you’re making or have made ticket purchases with our partner getyourguide.com. Please note getyourguide.com is unable to answer any queries related to other Emirates services.

TelephoneTel:

+49 30 544 459 44 (International charges apply)

Travel Insurance

TelephoneTel:

1 866 385 4839

Please call this number for general queries or to make changes to your travel insurance policy.

TelephoneTel:

1 866 385 4839

Please call this number if you need to make a claim.

If you want to make a claim:
Please refer to the phone number in your policy document.