Transition is gaining traction, investments in new cloud locations, getting rid of old telco dinosaurs, new talent in IT product management, adding highly skilled sales engineers and infrastructure engineers

Cons

Legacy telco execs remain, some have adapted to new IT delivery models, others continue to be a problem. Communication across business units still problematic. Internal political conflicts abound. At least the old telco personnel appear to be losing that battle.

Advice to ManagementAdvice

Effective project management will make or break this transition. The PM organization is the only unit capable of bridging the gaps across the company. Stay the course, the building blocks are there. Promote from within, there's lots of new talent. Get rid of the remaining VP's who think delivering a project in 8 months is a success. In The cloud business, that delivery timeframe will put you 4 months behind everyone else. Remaining execs, get out of your offices and walk the floors. Interact with your employees. You may learn something. If you choose to stay in your office all day, spend the time polishing your résumé, your days are numbered.