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International Orders

International Orders and Shipping:

International Orders: We have many international customers, ship worldwide daily, and are happy to answer any questions or put together individualized systems. We accept Mastercard, Visa, American Express, Discover, PayPal and bank wire transfers. If you wish to make a wire transfer, please contact us and we will give you the bank specifics.

Feel free to place the order online, give us a call at 707-998-0135 or email us at info@AirKayaks.com.

International Shipping Costs. UPS: Costs via UPS are based on cumulative dimensional package weights, in one shipment to one location. So, if you are purchasing more than one kayak, the “price per kayak” shipping cost decreases.

USPS: Costs via USPS are based on individual package weights - they are not cumulative.

To calculate shipping costs: Total shipping costs can be viewed in the checkout window before authorizing credit card purchases. To obtain international shipping costs, simply select the kayak, kayak system or paddling gear you are interested in and "place" the items in the cart. On the next page is an Estimate Shipping button. It will then allow you to enter in your shipping information, and it will tell you the various shipping methods and costs. You can add and subtract items and it will recalculate.

International Exchange Rates: Each product page has an international currency dropdown box for a number of country exchange rates. Simply select your country and the prices will be recalculated. If your country is not listed, for exchange rates, you can also visit www.xe.com

International Shipping Methods and Times: We ship via the following couriers.

United Parcel Service (UPS). UPS offers the most reliable service and tracking. - UPS Expedited 3-5 business days, (Canada is 2-3 days) - UPS Saver 2-3 business days.

Canadian customers: While UPS charges a brokerage fee for ground services, the brokerage fee is included in the shipping costs for Expedited and Saver Services.

Please note, these are estimated times. Shipments can be sometimes held up in customs.Tracking numbers: Once shipped, a tracking number will be forwarded to the email address you provide. USPS packages can be tracked at http://www.usps.com, while UPS packages can be tracked at http://www.ups.com.

International Buyers – Please Note: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be prior to buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.

We are always happy to answer questions, give us a call at 707-998-0135 or email us at info@AirKayaks.com.