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Tips & Advices

Do cleaning services offer long-term contracts?

Many services offer long-term contracts that include regularly scheduled cleanings. These contracts sometimes, but do not always, result in discounted prices. Most cleaning services offer discounts in exchange for customer referrals.

What happens if property is damaged during a cleaning?

Homeowners should review their cleaning service's damage/breakage policy. Some businesses compensate for damaged items, while others do not.

Do cleaning crews go through background checks?

Not always. Before hiring a cleaning service, homeowners should confirm the company verifies its employees' identities and performs background checks. Those planning to hire a self-employed cleaner rather than go through a business should inquire about background check options available from their state's attorney general.

What are the most important considerations when selecting a cleaning service?

The annual costs. Weekly services quickly add up, and homeowners may need to pay additional taxes if they choose a self-employed cleaner.

Language barriers and miscommunications. Some professional cleaners might speak English as a second language .

Background checks and employment verification. Homeowners can be held liable if they employ a person not legally permitted to work in the U.S.

Do cleaning services cost more if there are pets in the household?

Some services charge more for pets while others do not. Regardless, homeowners should keep in mind that any pet-related cleaning, such as emptying a litter box, adds to the amount of time the service charges for.