We source a mindful combination of wild-caught and farm-raised shrimp from all over the world. Click here to see a map of locations and learn more about our practices, including certifications and quality and safety inspections.

We source our seafood from all over the world exclusively from suppliers who share our passion and commitment to sustainability and responsible sourcing. You can click here to learn more about where our lobster, crab, shrimp and fish comes from and how it gets from the source to your plate.

Unlike some seafood restaurants, Red Lobster does not boil lobsters alive. Our culinary professionals are trained to humanely end the lobster’s lives moments before they are cooked so our guests get the freshest, most delicious lobsters. Because the process is instant, it is the most humane way possible.

While some seafood can be delivered from the water to our restaurants fresh and never frozen, other seafood is frozen on the fishing boats or immediately at the docks to maintain the best quality and freshness. It is precisely because some of our seafood is flash frozen at the site of the catch that we are able to serve the highest quality seafood all year round.

We have zero tolerance for any supplier or business partner who violates the law, such as participating in illegal, unreported and unregulated fishing (IUU), compromises our standards or participates in social welfare abuses that conflict with our practices or policies.Our Code of Conduct clearly states our position on the importance of upholding human rights, social welfare and fair labor practices and our commitment to taking swift action if this code is violated. To uphold these standards, Red Lobster conducts regular audits of our supply chain. We also require our suppliers to conduct regular direct and third-party audits to ensure compliance with all national and international labor and human rights laws and standards.

As part of our Seafood with Standards commitments, we want to do everything we can to help protect and preserve our oceans and marine life so there is seafood to enjoy for generations. Ocean plastics have recently become an area of focus, so this an important step toward reducing the impact plastics are having on our oceans.

The timeline for this commitment is influenced by supply and demand. We currently use almost 150 million straws a year in our restaurants. There is an increasing demand for alternative straw products, which means there is currently not enough capacity from the manufacturers of alternative products to meet our needs.

We are currently sourcing and testing a variety of alternative straw products, including plant-based proteins. It is important that we implement a product that works well with the selection of beverages we serve and meets the diverse needs of our guests.

We understand that some guests may still need or want a plastic straw, particularly people with disabilities. We will continue to provide plastic straws upon request to meet the needs of all our guests.

We understand our responsibility to properly dispose of items used in our restaurants, including plastic straws, and we take the appropriate steps to do that. Our hope is that our efforts encourage our guests to consider their use of plastic straws more broadly, beyond our restaurants. We will continue to provide a straw upon request to any guest who requests one.

This decision is not about cost. In fact, alternative straw products, even at a reduced usage, will be more expensive. This is an investment we are choosing to make to live our values and meet our Seafood with Standards commitments.

Charitable Donations

We’re always looking for ways to give back to our communities. In a perfect world, we’d help everyone, but our resources are limited so we focus on nonprofit, charitable organizations that align with our core values of Respect, Integrity, Genuine Caring, Hospitality and Teamwork. If you think your organization is a good fit, please send your request in writing to RedLobsterDonations@redlobster.com.

Every week, we donate unused, wholesome food to local food pantries and organizations. Since RL Shares started in 2003, we’ve donated about 20 million meals.

Fresh Catch News

Complete this simple form, and you’ll hear about upcoming events, specials, and offers. Please use only one email address per person.

There’s no need for a card. All offers will go to the email address you provided, so make sure you’re using an email you check often. You should also add us to your address book so our emails don’t end up in your junk folder.

Yes, you’ll just need to sign up and receive your confirmation email at least ten days before your birthday.

Just print the coupon or use your mobile device to show the coupon to your server before you order. Most coupons will have a dollar amount off with the purchase of two qualifying entrees, or half value for buying one qualifying entrée. If you have a question, your server will be happy to go over the terms of the coupon before you order.

Please check your junk mail folder and also add redlobsteremail@info.redlobster.com to your address book. You may also contact us on our Contact Us page. or by calling us at 1-800-562-7837 Monday, Tuesday, Thursday and Friday, 10am – 1pm and 2pm – 5pm Eastern Time.

Simply show the coupon to your server on your phone or other mobile device.

If, for some reason, you no longer want to receive our emails, you can unsubscribe here. If there’s a specific reason you’re unsubscribing, we’d love to hear your feedback. Feel free to Contact Us or call 1-800-562-7837.

Fresh Alerts Text Program

SMS is an acronym for Short Message Service. It is a worldwide standard for communicating textually between mobile phones.

You will receive exclusive discounts/offers on Red Lobster menu items, promotions, news/alerts of NEW products, and much more! This information will come as a text message straight to your mobile phone.

Each message you receive is just like a standard text message. Therefore, if you have a text messaging and data plan, this counts as a regular text message. No hidden costs. Standard message and data rates may apply depending on your phone carrier plan.

You will receive no more than 10 messages per month.

A text program requires a mobile phone that has a data plan as well as the capability to open a browser. This means you’ll need a Smart Phone in order to participate.

Text your keyword to the phone number (ex: 677-66), just like sending a regular text message. Then you will receive a text message back on your phone asking you to reply with Y to confirm receiving messages from Red Lobster. Once that is done, you will then receive a confirmation text that you joined Fresh Alerts and a coupon text 24 hours later (if applicable). Click on the link in the message to access your coupon.

If you want to opt-out of Fresh Alerts, you can reply with STOP at any point in time to the phone number you receive the texts from (677-66). You will then receive a confirmation text saying that you have been removed from the text program.

First, please confirm you have text messaging enabled with your carrier. If you use a pre-paid mobile phone service, your balance may be too low (assuming you pay for incoming text messages). Other reasons may include (but are not limited to) your phone being out of memory, your phone being out of network, or an unsupported carrier.

Discounts and Coupons

Although we don’t offer a dining discount for select groups, we sometimes run coupons in the supplement section of local newspapers and for members of the Fresh Catch News. Members are often the first to get these coupons, so you may want to sign up today.

You can get this information by choosing a specific restaurant with our restaurant locator, found at the top of every page:

Set your location. You can use your current location or type in a city, state/province or zip/postal code. For a list of every Red Lobster in your state, just enter the state name.

Enter your city or Zip code to see a list of Red Lobsters within 50 miles of that area.

Select a restaurant to see its address, phone number, hours and menus with pricing. If no locations are found, it means we don’t have any restaurants within the radius you selected, so you may want to expand your search area.