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List of active policies

Summary

Expert Nurse Site Policy

Full policy

We
keep our site updated and have consultants who advise us on
up-to-date security threats and mitigation tactics as well as
regulations and strategies to protect our user’s personal
information. This policy applies to the following services: use
of this website and all of its pages, use of the subdomain
site www.expertrep/courses.co.za as
well as any electronic communication, purchases and/or subscriptions
related to the use of ExpertRep products or services. Please
read this policy carefully and do not hesitate to contact us should
you have any questions. You can also get in touch with our website
developer at The
Marketing Techy or
our assessment site Maintenance
Manager and Server Host.

We
only use images and visual presentations with permission or under the
creative commons licence and share alike. We encourage a free flow of
information and provide those who share our purpose with the option
to use or reuse any of our original information at no charge. We
acknowledge those who developed information which we share and do so
in the best interest of healthcare practitioners, representatives and
patients.

Protection
of personal information

The
type of personal information which is collected includes: names,
email addresses, telephone numbers, user names, login activity and
employer. We collect the data when a user registers, purchases or
uses your services, completes a contact form or attempt or completes
an online assessment opportunity. Financial agreements are managed
independently from this site and sensitive information pertains
mostly to performance results and activity duration of users on the
site.

How
do we use personal information?

We
develop reports for line managers, sales force effectiveness managers
or other organisational role-players to best manage and empower their
sales force. We send reports or reminders to individuals to encourage
and motivate them to invest in their own personal development. We use
historical information to guide internal decision making on products,
services and new business development. Reports are sent via email or
other secure electronic communication channel.

When
we gather or source information from third parties we share these on
our site to assist the pharmaceutical, medical and healthcare
industries to improve their services, product offerings and
healthcare delivery. We represent the original source of the
information where at all possible. We take no responsibility for the
effects, either harmful or indifferent, which the content or use of
these sites may cause. We save personal data for a minimum of two
years as per SAMA (South African Medical Association) requirements
for CPD accredited activities. We do not regularly remove
dormant users and their associated data but do suspend users accounts
at regular intervals, as per agreement with the individual or their
employer.

Legal
bases for which we process personal data

We
obtain consent of each user when they agree to the site policy at
first time of login. We offer users an option to accept the terms and
conditions of the site usage policy as set out in this document when
submitting a contact request form. Our business purpose provides us
with a legitimate interest in the information which we gather. We do
so in the interest of the public and commit to living our values as
communicated on our website. Should you wish to withdraw from
using the site, you are welcome to submit a request to that effect in
writing and we will endeavour to suspend, remove or delete your
information within a reasonable time. You can contact us via
our website to
request any change in your details.

Securing
personal data

We
value your privacy and our approach is to protect data and share
personal data only if it may lead to the benefit of the individual.
We prevent unauthorised access to our platform through a login
process and adhere to stringent username and password policies as
advised to us through our website partners. We keep our site updated
through trusted external parties. We can not guarantee accidental
loss of information, but we keep tight control by login and IP
address change notifications and keeping our security settings and
plugins of our sites updated. We do not allow any unauthorised access
to the site and frequently review the history of activities.

User
rights in relation to personal data

We
respect the right of data subjects to access and control their
personal data. All users have the right to access their own personal
information. Users have the right to correct and delete and to
withdraw their consent at any given time. They have the right to
restrict processing of their data.

Automated
decision-making and profiling

We
have the option of using individual data for automated
decision-making to improve our product and service offering to our
clients. We may share this information with our clients or potential
clients. For further information on the GDPR
(General Data Protection Regulation)
visit the Information Commissioner’s Office site.

Policy
updated 20 June 2018 aligned to GDPR legislation which came into
effect on 25 May 2018.