calls from or on behalf of political organizations, charities, and telephone surveyors would still be permitted, as would calls from companies with which you have an existing business relationship…

If I recall correctly, regardless of any existing business relationships, if you tell a phone solicitor DO NOT CALL AGAIN, they must remove you from their phone solicitation list even if you are a customer of theirs. Simply doing business with a company does not give them carte blanche to repeatedly phone you against your will, after you have instructed them to stop.

Adding a white list shouldn’t be too difficult. The ultimate feature would be to allow for different messages based on the number and allow US to charge 1-800 or 1-888 callers or known telemarketers a certain amount per minute.

I sure hope so. I would hate to see Vonage fall behind with it's features. Vonage is doing some real cool and exciting stuff right now, I just hope that they remember that a full suite of features does allot to attract and keep customers.

yeah I hope so too ...

_________________John Webmaster

Boy Reebok, you sure changed your attitude from a month ago...

"you can't [do call filtering]. did you read this thread? this is a feature that has to be offered and it is not offered by Vonage at this time. a tier 2 tech support individual said there is no time table on offering this feature. therefore I'll go out on a limb and tell you that there's no time frame either."

Although not advertised by Vonage, there is a device that you can add to your Vonage, or any Voip system. It's called the "Caller ID Manager" and can block anonymous or any other type of unwanted call.

I sure hope so. I would hate to see Vonage fall behind with it's features. Vonage is doing some real cool and exciting stuff right now, I just hope that they remember that a full suite of features does allot to attract and keep customers.

yeah I hope so too ...

_________________ John Webmaster

Boy Reebok, you sure changed your attitude from a month ago...

"you can't [do call filtering]. did you read this thread? this is a feature that has to be offered and it is not offered by Vonage at this time. a tier 2 tech support individual said there is no time table on offering this feature. therefore I'll go out on a limb and tell you that there's no time frame either."

Now that more and more people voice their opinion you're all mellow.

WOW, I sure sounded mellow back then too I guess that I have gotten a little bitter since then. Now I feel that V* just flat out does not care about their customers. If they did, they would notice that ACR is the number one request on the largest (independent from Vonage) forum that deals with discusions about Vonage. They are banking on the fact that we will not leave over that issue alone. For myself that is true. I have been with Vonage for 2 years now and overall had very good luck with them. It's just that this whole ACR thing totaly ticks me off. I mean, how hard could it be to implement it? Other voips companies (that we are not allowed to mention) do it. I know this because I read about it on other forums (that we are not allowed to mention) So why can't V* do it? It's got to be that they could if they wanted to allocate the resources to do it. Apparently they are unwilling to do that. As far as I can see, they are more interested in using their resources in building a customer base (I think that they are planning on launching the V* Commercial channel later this year) than trying to keep their customer base. So basically we only have two choices. We either leave V* or we can come to this forum and B*tch about it.

_________________Verizon didn't want to spend a little money on me so now I don't spend my money on them.

If you can believe these forums, apparently ACR is in beta testing (no word on how long it's been in beta testing, how many beta testers there are, or when they might plan to stop beta testing and roll it out). Look around the forums and you'll find people who claim to be beta testing it. The reviews are mixed. Some people say it works great, others say it hardly stops any unwanted calls. Some people say both, just on different days. If all of this is true, it sounds like Vonage has developed a solution, but it's not working as well as they'd like before they roll it out to the subscriber base at large.

The above is pure conjecture based on what I've read on these forums. I have no first-hand knowledge that Vonage has or does not have an ACR solution in development nor do I have first-hand knowledge that Vonage is or is not beta testing an ACR solution. Based on some people's experiences with asking Vonage CSRs about ACR, it sounds like most of the CSRs are in the same boat as I am.