WHY DOES THAILAND ELITE REQUIRE A COPY OF YOUR PASSPORT?

The copy of the identification page of your passport will be sent to the Immigration office for a due diligence check. This is to insure that you are not on the blacklist, watching-list or anything that would prevent you to obtain the Visa.

CAN I APPLY FOR THAILAND ELITE MEMBERSHIP, IF I'M HOLDING NON-IMMIGRANT (B) VISA WITH WORK PERMIT?

Elite Visa is categorized under Tourist Visa, which does not allow the holder to legally apply for a work permit to work in Thailand. The Non-Immigrant Visa must be cancelled before Privilege Entry Visa is validated.

IS A THAILAND ELITE MEMBER REQUIRED TO DO 90-DAY REPORT?

According to Immigration Bureau of Thailand, Thailand Elite Members are still required to do a 90-Day Report if continuously staying in the country without leaving for over 90 days.

WHAT WOULD HAPPEN IF I ONLY HAVE THREE YEARS LEFT ON MY PASSPORT?

According to Immigration Bureau of Thailand, if the length of your current passport is not up to five-year period, the Privilege Entry Visa will be affixed in accordance with the expiration date stated on the passport. The remaining validity will be affixed on your new passport.

Please be informed that Thailand Elite requires at least three blank pages of your current passport and term of the Visa shall be granted in accordance with the validity of Membership.

CAN A THAILAND ELITE MEMBER OPEN A BANK ACCOUNT?

Thailand Elite Members can open a bank account.

Please contact Member Contact Center at 66 (0) 2 352 3000 or memberservice@thailandelite.com for the more information and service reservation.

How To apply Bank Account

What currency can be opened?The account can be opened in Thai Baht or Foreign Currency Deposit.

Should member book the service in advance?The appointment should be made 3 working days in advance by call or e-mail to Customer Contact Center and advise what branch and currency that member would like to open.

What branch can member open the account?Be informed that Foreign Currency Deposit could not be opened in every branch. Please check the available branch with Customer Contact Center.

Are there someone from Thailand Elite assist member at the bank?Elite Personal Liason service is provided only at Bangkok Bank Silom Head Office.

What are required documents?The required documents are passport, certify letter of membership and Elite membership card.

What is Thailand Elite Visa?

Thailand Elite visa is "Privilege Entry Visa"

1. Special renewable five year multiple entry visa

2. One year extendable length of stay

3. Stay in Thailand longer without the usual need to leave the country

4. Elite Personal Liaison service to represent the member in making the 90-day period appeance as required by Thai Immigration*

* Restricted to the office at Chaengwattana, Bangkok

How to apply Thai Driving License with Thailand Elite

Thailand Elite provides driving license with EPL service at Department of Land & Transportation Chatuchak, a reservation is made with Customer Contact Center.

How long will it take to get Thai driving license?

- If member have home country driving license, the process is completed within one day.

- If member do not have home country driving license, the member is required to attend and complete training class at Department of Land & Transporation Chatuchak.

The following are the list of required documents :

• Valid visa • Valid passport (at least 6 months) with the signed copies of first page, visa page, and the page with last entry stamp • A certified letter of address in Thailand from the applicant’s embassy, or Work Permit or House registration book with an applicant’s own name (Yellow book) **Its validity should not be more than 90 days old for a certified letter of address from the applicant’s embassy.• A doctor’s certificate in Thai version from clinics or hospitals in Thailand stating that the applicant has physical and mental health free from any of the following diseases: 1.) LEPROSY, 2.) TUBERCULOSIS, 3.) DRUG ADDICATION, 4.) ALCOHOLISM and 5.) ELEPHANTIASIS **Its validity should not be more than 30 days old.

• Valid regular driver license from the applicant’s home country and the signed copies. *If it is not in English, it has to be translated to English and certified by Embassy issuing it.* (Note: A physical check, 2-hour training, drive test, and theory test will be required if one has not possessed a valid driver license from home country) **Translated to English doc validity should not be more than 90 days old for a certified letter of home country driving license by embassy.

• An applicant must also prepare all original docs for applying Thai driving license.If member would like to apply both types of driving license, please prepare two sets of documents.

IF I'M OVERSTAYING IN THAILAND, CAN I APPLY FOR THAILAND ELITE MEMBERSHIP SO I DO NOT HAVE TO LEAVE THE COUNTRY?

You are ineligible to acquire Thailand Elite Membership and you are required to leave the country if you are overstaying on your current entry. Please see the following link for more information - http://overstay.immigration.go.th/advice.html

How to request Transfer Service

Member advise the service date, flight details and drop off or pick up address by call or e-mail to Customer Contact Center.

Does member need to book in advance?

The service booking should be made at least 5 hours before the service time.

There will be someone from Thailand Elite assist member at the airport?

Elite Personal Assistance will escort member from the pier upon arrival and airline check in counter upon departure until finish fast track immigration formality process.

Is there a service at both Suvarnabhumi and Don Muang Airport?The service is now available at Suvarnabhumi Airport only.

Can member book for both domestic and international flight?The service is entitled for only international flight.

How to request Elite Personal Assistant (EPA)

Member can request EPA service upon arrival, departure and connecting flight via Customer Contact Center or email by providing us flight details including date, time and flight number.

What is Elite Personal Assistant (EPA)?EPA is Thailand Elite staff who will assist you at the airport for your most convenience including fast track immigration formality, luggage claim or etc.

How can member know who is the EPA staff?Our EPA staff wear golden uniform with signboard of member's name, apart from EPA staff in Chiangmai International Airport who is in other uniform. Service provide from 06.00 -24.00 hrs. only.

How many hours in advance for reservation to be made?At least 5 hours in advance

Which Airports do Elite provide EPA Service?Suvarnabhumi Airport, Phuket International Airport and Chiangmai International Airport

How to request complimentary Spa Treatment

Member can request the complimentary spa by calling Thailand Elite Customer Call Center or send an email to give us name of the spa, date, time, with or without other members or guests, type of massage, therapist required and the specific room required.

The policy of booking is to make an appointment with minimum of 6 hours prior to service time and minimum of 5 hours prior to service time for cancellation.

Can any members use the spa services?No, only the Individual member, Elite Ultimate Privilege and Elite Family premium can use the spa services.

Can the individual (founder member) use aroma therapy oil massage?No, only the Elite Ultimate privilege and Elite Family Premium can use it.

After the members booked the spa service , will they get the confirmation as they requested at once?No, the call center officers will try to book with the spa , if the spa has the date and time as members requested then we can confirm them back by calling or sending them emails. But if the spa doesn't have the date and time as the member requested , we will contact the member back to ask them that the spa can provide them with another date and time. If the members accept for that we will proceed the booking and send the confirmation letter to the members or call to confirm with the members.

Booking the spa in the night time after the spa closed but it is more than 6 hours before the service time , will they absolute get the confirmation for the spa services as they requested via calling or email in the night time?No, the night shift officer will hand over the booking request to the morning shift to ask from the spa when they open the shop whether the spa requested are available or not , then we can get back to the members that the booking is confirmed or not. Anyway an alternative choice will be offered if the specific time requested before is not available.

What will happen if the member do the late cancellation?Starting from 01 Oct 2017 , we have the policy that any members do the late cancellation , for the spa cancelled less than 5 hours , the member will have to pay the penalty charge for those spa services before using the next service.

How to request complimentary Golf Green Fee

The members can book the golf services via calling or sending the emails to us at least 1 day in advance to book the golf courses with us , anyway it's up to the venders where they have the different policies, as some places need us to book 7 or 15 days in advance which you may check with the Customer Call Center via email or telephone while booking the services.

Member should give us the detail such as the place of the golf course requested , the date , tee off times , caddy number required , booking under what name , joining another group name.

Can the members book for many months in advance?We accept booking only 7 days in advance as per golf course policy .

Can the members come together with their guests?Yes, the guests of our members can play with the members but they should pay for the fees to the vendors directly under their applicable rate.

How many hours does the member need to book the golf course before the tee off times?It should be 1-7 day in advance according to golf course policy. In case of date/time require is not available. Customer Contact Center will offer the alternative for member for other option.

What types of members can use the golf courses?They should be the member of Elite Ultimate privilege, Elite Family Premium and the Individual members(Founder member).

Who can use Alpine Golf Club?Only the Elite Ultimate privilege and Elite Family Premium packages can use it.

What is 90 days Report and how to submit 90 days Report with Thailand Elite

Member has to do 90 Days report of address every 3 months even member has a permanent address. The 90 Days report is the process of reporting 90 Days Notification of the Address in Thailand (in case of staying longer than 90 days),

Only new member who apply from 2013 onward that can do 90 day report via drop off their passport and completed TM 47 from at our office or representative office locally as below :

The process of dropping of passport for 90-Day report are as follow:1. Member can drop a passport with a completed TM47 form with signature at our head office on Sathorn road from 09.00 - 16.30 every Tuesday.2. Our EPL will take the passport with TM47 form to the immigration office on Wednesday.3. The passport can be collected at our office on any weekday from 09.00-16.30.

*Please note that the member can submit passport for 90-Day report within the period of 15 days before expiration date and 7 days after expiration date.

What is Elite Personal Liaison (EPL) and how to request EPL

Elite Personal Liasion (EPL) service is a Thailand Elite staff who assist all members with the processes concerning about government department, such as :

Stay extension

Elite Visa affix at Immigration Head Office Chaengwattana

Transfer Elite Visa from old passport to new passport at Immigration Head Office Chaengwattana

Apply for Thai Driver License at at Department of Land transportation (Chatujak) in Bangkok

Open Bang Account at Bangkok Bank Head Office Sathorn

With our assistant, the above processes shall take approximately one and half hours if all the requirements are well prepared.

Please well note that our EPL service is a first time free of charge as a complimentary to all members of Thailand Elite, then second time onwards there will be a service charged of 2,000 THB (maximum 3 hours) per usage and this service is exclude transportation.

If member holds Elite Visa, can member work in Thailand?

Member can apply for Non-B visa and work permit to work in Thailand and Elite visa will continue until its expiry date. Therefore, once member get Non-B visa then they have to use their Non-B visa only as per Thai law which allow to hold only one visa. Kindly be noted that visa & 90 day report is totally separate type. Member need to check for their validity both 90 day report & visa.

How to get a Certificate of Residence ?

A foreigner can request a certificate of residence in Thailand from either his/her home embassy in Thailand or Immigration Bureau. However, a foreigner must have done a 90 days report since his/her latest entry before request this document from the Immigration. If not, the Immigration will reject to issued this document. We therefore kindly suggest you to request this document from your embassy in Thailand if possible.

When do I have to do stay extension report?

Special Entry Visa Holder (SE - Green visa sticker) : Stay extension report must be done every 90 day (as well as 90 day report).

Privilege Entry Visa Holder (PE- Red/ Gold visa sticker) : Stay extension report must be done once a year, however, it would still require the member to complete a 90 day report in the case if the member stays in Thailand over 90 days consecutively.

The immigration will start count day 1 from the entry stamp in your passport. You can do stay extension maximum 30 days in advance. The penalty charge for overstay is THB500 per day and maximum of THB20,000.

Required documents : - Passport which contain Elite Visa.- TM.6- TM.7- 2 inches photo- Official letter from Thailand Elite• Make a reservagtion on this matter at least 3 working days in advance by telephone herewith: 023523000 or email: memberservice@thailandelite.com

Overstay penalty :

These rules apply to the Alien giving himself up at immigration and are as follows :• Overstay more than 90 Days – 1 year ban from Thailand• Overstay more than 1 Year – 3 year ban from Thailand• Overstay more than 3 Years – 5 year ban from Thailand• Overstay more than 5 Years – 10 year ban from Thailand

Arrested & Found To Be On Overstay- Apprehended • Overstay less than 1 Year – 5 year ban from Thailand• Overstay more than 1 Year – 10 year ban from Thailand