MandM Direct Reviews

Feedback for www.mandmdirect.com has been compiled from 413031 Customer Reviews

Feefo member since

27/04/2010

MandM Direct is one of the UK's leading fashion and sports retailers selling your favourite top brands - Bench, Firetrap, Timberland, Fred Perry, adidas, Nike, Puma, Henleys, Berghaus and loads more, all with savings of up to 75% off UK recommended retail prices.

I am sorry this item didn't fit as you expected. We do aim to give as much size information as possible online to help our Customers when choosing which size to buy and this information comes directly from the Brand themselves and is given on each item individually. I'm sorry if you did not find this helpful
Thanks for your feedback.

I am sorry that your parcel was damaged in transit and some items missing.As soon as we were aware of this,we offered you a replacement,or a full refund.You opted for a refund,which was issued on the same day.
I am also sorry to hear that you also received some faulty items.You have now returned these and,as requested,have received a full refund.
I am sorry for any inconvenience caused.
Thank you for your feedback.
Roger
Customer Care Team

Nice boots. I have 4.5 but had boots size 5 from Onfire before and those were fine. These seem a bit looser round the ankle and therefore my heel keeps moving too much. Otherwise if you have normal size then I recommend them

Hi I am sorry to see you received a incorrect item, I can see from your account that the correct item has now processed for you and a refund for your other item was issued on the 24/10/14.
Thanks for your feedback today.