Chesham

Vale Road is a refurbished detached house with modern interior that opened at the end of 2007. It has a spacious environment and has accommodation for 6 service users and has a good sized garden with lawn that is accessible for those with limited mobility.

The house is within easy walking distance of Chesham town centre, which has many local amenities, education centres, colleges and leisure facilities that provide most educational and leisure activities as required. Chesham can be accessed from surrounding areas via public transport including underground train service into London and local buses.

Day activities are offered as part of the care and rehabilitation based on person centred planning. Service users are encouraged to fulfil their personal potential at their own pace, they are encouraged to participate in their daily independent living skills and leisure and educational activities.

There are also opportunities for service users who enjoy gardening as they can utilise the large garden.

Three relatives described it as “the best care home their family member had been in”

A relative commented that “staff work well with ………. They know them well and the care and attention is brilliant.”

Another relative said that “A care home is not a wish parents want to make. I think as care homes go Vale House is one of the best”.

A professional involved with the home commented “The clients always look well cared for and seem to have positive interactions with their support staff. This is followed through when challenging behaviours are displayed. I work with many care homes and Vale House is one of the most supportive and caring homes.”

Relatives told the CQC Inspector that “there was excellent communication between them and the home.”

Relatives also commented that; “The Manager was “always receptive and acts on any issues raised”, “The home is well led and the Manager has the best interests of all the residents at heart”, the Manager “follows through on what she says which promotes trust with……