Using the GroupWise Post Office Record Count with IDM

Problem

"Has anyone got the Post Office Record Count piece to work? I am trying to query the record count of 2 or more post offices and place the user in the least populated post office.

I would like to build the the query with policy builder. I have tried the example in the GroupWise docs but keep getting errors. I need to know where to place the query to determine the count and the syntax to facilitate the count."

And here's the response from David Gersic ...

Solution

It works for me, here. I have a bunch of POs, and we want to keep them all "full" of users. Here's my Placement rule from the Subscriber channel:

The magic is that GroupWise needs two attributes in the search query, and I developed this with IDM 3.01, where only one search attribute was supported. This could probably be simplified now with IDM35 and its enhanced search token that can specify multiple search attributes, but I haven't done that yet.