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Health Messaging Services (HMS)

ScriptPro Health Messaging Services (HMS) is a web-based messaging system providing pharmacy staff and healthcare providers a tool to generate and review messages from any internet-connected computer and drive remote verification and inspection of inpatient pharmacy medication orders.

HMS allows users to send messages, including medication orders with inspection images, to the HMS system. Remote pharmacy staff in the enterprise can review medication order entry/preparation and complete the messages, directly communicating with pharmacy staff at their SP Central workstations.

Messaging includes the following:

Order Verification - Used to notify remote pharmacist that an order is ready for verification in the pharmacy's host system or EMR.

Medication Inspection - Used to attach prepared medication order files, including inspection images, for inspection by a remote pharmacist who can pass or fail the inspection remotely.

Staff Consultation - Used for generic communication between the pharmacy and other users in the system, including remote pharmacists and other healthcare professionals.

ScriptPro's SP Central Workflow System truly optimizes your pharmacy by enforcing the systems and procedures that you a manager specify for your pharmacy. This customizable system improves the accuracy, efficiency and transparency of all work done in the pharmacy. SP Central Workflow includes over 50 reports ready for you at the click of a button.

ScriptPro reports will tell you the status of any prescription in the pharmacy, which employees have filled, verified, and dispensed the most prescriptions, or what your average wait times have been. These reports tell you exactly how many prescriptions have been filled for any given date range, when your peak times are to assist with staffing and scheduling.

Are you tired of maintaining your signature log? With SP Central you can track signatures electronically, then view and print them via reports. Gain more efficiency than you ever thought possible with ScriptPro reports.

The Inventory Management report displays which countable tablets or capsules should be considered for removal from the robot and which countables should be considered for loading. The data is provided based on scripts requested from the Pharmacy Management System.

Starside Drugs, Customer Since 2002

Busy urban pharmacy reduces customer wait time and stress on staff

"The SP 200 is a steady worker, more reliable than people. Having the safety features of the robot and SP Central Workflow have increased our accuracy, too. We leave at the end of the day with confidence that we have dispensed accurately. With a staff that's not so tired, we have less chance for a human error.

"We are filling more prescriptions with the same number of employees but our days are less stressful. The SP 200 and SP Central Workflow are good for our pharmacy and our customers."

Bruce Smith Drugs, Customer Since 1999

Bruce Smith Drugs holds staffing levels, reduces operating costs

"In the industry, margins on prescriptions are being squeezed. ScriptPro has helped us keep dispensing costs down and reduced operating costs. We've remained profitable by cutting down on our workload and freeing up time for other activities, such as compounding."

She added, "Our customers are happier because of our increased efficiency and accuracy. They're more at ease because they know their medications go through the safety checks in SP Central and their wait times are down."

Brigham and Women’s Hospital, Customer Since 2001

"We looked at several options and decided on ScriptPro. The SP 200 was the choice because of its compact size, speed, ease of use, and functionality.

"One of the pharmacy department's goals was error reduction. So having a system that uses robotics and barcode scanning was vital to meeting this goal. It was also important to have complementary technology that would provide the same safety features in filling nonrobot dispensed medications. This is why we purchased the entire SP Central Workflow System."