guest reviews

most helpful positive reviews

Great!

5 out of 5 stars

Heather — 4 years ago

This is a great vacuum cleaner. I purchased it for two separate stair ways. One is carpet and one is hardwood. The power is very strong. The only thing I noticed is that when it needs charging it doesn't just die down it shuts off instantly, which the first time I thought something was wrong wit...see moreof the reviewer's review

Great little vac!

Helping hand

5 out of 5 stars

Mommyx2 — 4 years ago

I have a medical condition that makes it difficult to lug a large vacuum up and down the stairs. I got this so that I could vacuum the stairs more easily. So far... So good!see moreof the reviewer's review

Great for a dorm room

4 out of 5 stars

Liz — 4 years ago

Purchased this for my daughters dorm room as the vacuum she could sign out from the residence hall was too bulky. In a small space this does the trick and works great in a room with girls with long hair...see moreof the reviewer's review

most helpful negative reviews

Poor Battery Life- Expensive Battery!

(would not recommend)

1 out of 5 stars

Unhappy Customer — 3 years ago

This vacuum works great until the battery dies 6-months in. I was so impressed at the ability to get dog hair off the couch, rugs, floors, etc. It cleaned dog hair better than my full size Dyson. But 6-months in and the battery died- it wouldn't charge at all. Of course the battery isn't covered unt...see moreof the reviewer's review

After a few months no longer charges

2 out of 5 stars

Meredith — 3 years ago

I loved this vacuum and I loved the three options it came with. The stand everything was very convenient, however after a few months it no longer charges. I have to repeatedly reposition it on the stand to make sure the charge light is on, even if it hasn't moved since the last time I did so, and th...see moreof the reviewer's review

Lasted less than 6 months

(would not recommend)

1 out of 5 stars

NClax — 3 years ago

Fantastic when it works. Unfortunately, it stopped working at about 6 months. I loved this vacuum cleaner so I contacted Shark who, very helpfully, sent out a replacement battery. Then they said that the battery is killed by leaving it plugged in. Well...WHY would I NOT leave it plugged in? Not putt...see moreof the reviewer's review

I only used this vacuum a couple times before the battery died. It would not receive a charge at all.
I called customer service for Shark and they told me I had to buy a $50 battery to fix the problem. When I complained that it was crazy to buy a battery for a practically brand new item, they offere...see moreof the reviewer's review