Gain critical information on servicing your business optimally by learning how to monitor all IT applications and services.

Have you experienced users calling in with performance issues while your monitoring systems indicate all is fine?

This white paper gives you the information needed to monitor what is actually delivered to all users over time from the end-user perspective. It also includes a technical review of the different points - user device, network, servers and applications - that all need to be monitored for accurate performance documentation and issue identification and several cases including a SAP ERP solution.