When our customers are happy, so are we

Customer Testimonials

Our aim is to save you money and when we do this, it makes our customers happy

I am very pleased to provide a testimonial regarding the work carried out by Hampton Lovett in connection with the recent successful appeal for our restaurant.

My business partner and I were particularly impressed by the chief negotiator assigned to our case, Mike Crisp: he was clearly very knowledgeable and experienced and also very friendly and approachable.

Above all, a highly satisfactory result was achieved and a significant rebate awarded in respect of our rateable value. Based on our experience, we would have no hesitation in recommending Mike Crisp and the team at Hampton Lovett in regard to rating matters.

Michele Abdou, Company Director at Pant-y-gwydr Restaurant

Hampton Lovett has managed to bring our property down to being 0 rated, which is a huge achievement. This has meant a rebate of all business rates paid for 2017/2018, which has amounted to £7,000.00.

As our property had a rating of £14,500, this means that over a five year period, a saving in the rateable value of £72,500.00. When we are due for the next rate review, Hampton Lovett will again act on our behalf to keep our property at a 0 rate, with no further fees. I cannot recommend them highly enough. An extremely professional, conscientious company who really know their stuff!

Abicad

I am delighted to write this letter of recommendation on behalf of Hampton Lovett.

We are a small business requiring large studio spaces to conduct our work. We have two properties with business rates to cover for both. It is essentially that every effort was made to secure correct and fair Rateable Values.

Hampton Lovett was absolutely instrumental in ensuring success in negotiation for the reduction of the Rateable Value for both the 2010 and 2017 listings.

Their work was efficient and professional; they proved our Rateable Value was incorrect and inflated for both properties. Due to their investigation and appeals we have received substantial and essential reductions in our Rateable Value with annual savings which have exceeded our expeditions.

Thank you Hampton Lovett for your continued professional services and efficiency in securing our reductions and savings.

Lyn Wilson, The Arts Garage Ltd.

Having received numerous cold calling literature, I was immediately drawn to the one received from Hampton-Lovett offering to reduce our rates bill.

Their representative attended soon after contact and fully explained the process. He was extremely professional and answered all my questions, leaving me in no doubt what they expected to achieve. I readily paid the fee up front and soon after we received communication from the Council awarding us a £6,750 rebate, amounting to a saving of £33.7 K over the 5 year cycle.

They achieved what they promised and I would have no hesitation in recommending this professional company to anyone.

Enigma Security Europe Ltd

Just completed our case with Hampton Lovett. Received a reduction in our RV of 12,125. A huge saving of £5,820 per year. Looking forward to receiving the rebate for the 2017/ 2018 year. Thanks

Pippa Storey, Glynn Barton Cottages

On behalf of BSB Transport Limited John and myself would definitely recommend Hampton Lovett Consultants to act on behalf of any company regarding business rates, not only were the services professional and smooth running, we had a result within 2 months of starting the whole process. Hampton Lovett managed to get Land we had acquired from a rateable value of £37,500 to being now delisted and exempt from business rates. A very stress free financial result for the company.

Caroline Hadley, BSB Transport Ltd

I Would like to thank Hampton Lovett for their superb work in getting the rates on our London property reduced

We were a little nervous as our initial contract was passed to them from another company. We should not have been concerned though as they have been excellent. everything has been completed in a timely and professional manner, and they have achieved savings for us of nearly of £30k across two cycles. I would not hesitate to recommend them to other businesses, Thank you again for all your efforts

Patrick Fraser, Finance Director – Critical Research

I just want to say a massive THANK YOU to Hampton Lovett for getting my rates reduced.

As an owner-manager for a busy pub I didn’t have any time to fight the new Rates, but Hampton Lovett made it so easy and sorted it all out for me. My rates were reduced from £17,000 to £14,250, saving me £2,750 a year! Across the 5-year cycle and including the retrospective rebate I have saved over £15,000. I couldn’t be happier!

Natasha Crowther, Director – Welcome to Town Inn

SAVED TENS OF £££ THOUSANDS!

Hampton Lovett successfully coordinated the nullification of business rates for one of our investment properties from in excess of £26,000 per annum to the rightful amount of ZERO! We will certainly look to work with them for other properties in due course.

If you are a property owner, investor or rent properties we strongly recommend speaking to their team at to aim to at the very least reduce or even nullify your business rates or council tax.

Businesses as ours already contribute a great deal to the local economy and need as much support as possible along with fair treatment in order to progress.

Unfortunately it must be emphasised even in austere times local authorities nationwide will not sympathise with your situation so the onus is on the business owners to press for any due tax relief or reimbursements of unjust overpayments.

In our experience the team at Hampton Lovett have demonstrated:

1. a clear understanding of the tax ratings system and what has and hasn’t got a chance of being challenged.

2. generated a plan of action to cleary show that we were made to unfairly pay when we should not have advising us what to provide to initiate the challenge process (supporting evidence/documents etc),

3. and chased up the Valuation office to implement what was in our case a clearly unfair & wrongful tax liability imposed by the authority.

If left unchallenged we would have had to continue to pay rates for a property that was clearly not functional whatsoever. Our coordinated effort with the team @Hampton Lovett at the helm saw our challenge of unfair treatment over the line resulting in thousands of pounds of savings along with the reimbursement of overpayments from the authorities.

Call them and see what they can do for you – there’s nothing to lose in doing so. You may need to be prepared to exercise some patience during the review process. Nevertheless let them assess your individual case and deal with you accordingly.

Tahir, Red Rock Developments

They managed to obtain us a £40,000 reduction in our rateable value and also gave us an early settlement discount on their commission

Halls Holdings

I have no hesitation in posting a positive review for Hampton Lovett Surveyors Ltd.

Having had two previous failed attempts with rate appeal companies, I was somewhat reluctant to ‘have my fingers burned again’. Having responded to a email invitation, I was contacted by telephone and began to trust these people as they answered my questions sympathetically and with understanding. Dennis came out to survey our premises and again, my trust increased. Having agreed to engage their services, I was kept informed via email along the way and we achieved a revised lower rateable value of around 5%. Whilst we were hoping for more, I am assured they will monitor our situation with a view to a further appeal should circumstances develop

Christians Shoes, Market Harborough

It is with much delight that we have just heard from the VOA confirming that the Challenges you submitted on 21st February 2019 have been accepted and the valuation listings have been altered to reflect the outcome with effect from 1st April 2017.

I would like to say a huge thank you for your help and perseverance in what has been a rather frustrating experience for all concerned. Throughout the whole process I have found your positivity in getting the matter resolved and the fact I have been able to contact you by phone to talk through my concerns, a great help.

I have spoken with East Hants District council so that they are aware the VOA will be in contact with them within the next four weeks.