Knowledgeable, Friendly Customer Service and Support

Our customer service representatives are knowledgeable, friendly, and ready to meet your needs. Whether you know exactly which product you need and just want to place an order – or you are looking for insight and options from an experienced industry professional – our customer service staff is on call to serve you.

Katun ensures prompt shipment of standard orders, providing special rush services when you need them, and we back our products with industry leading warranties that offer the choice of credit or replacement. In addition, Katun maintains an industry-leading order fill rate, and representatives have 24-hour, real-time access to critical information such as stock availability and order status. With 14 strategically located customer service centers around the world, we’ve got you covered.

To reach a Katun customer service representative, please use the contact information below: