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Embracing the Culture of Accountability: How We Measure Success in Achieving Our Mission

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With increased focus on social determinants, health care organizations now see the value in partnering with community agencies. These partnerships require organizational transformation. This March 5, 2019 presentation will explore the benefits of “embracing a culture of accountability,” where the work remains mission-driven, but data-informed. Elder Services of the Merrimack Valley has challenged its staff and leadership to not only act, but also to be responsible for specific, measurable results.