Related Articles

If you need to locate the license code for the Norton anti-virus software installed on your business’ computers, there are multiple places to find the information. You can find the code, referred to as the product key, of a boxed version of the software on the CD media sleeve. Norton includes the product key in the confirmation email for versions purchased from their online store. If you can’t find the information, however, you can still retrieve the key from Norton’s online account management site.

1.

Open your Norton software installed on your computer. You can open the software by clicking the Norton icon found in the Windows system tray or by double-clicking the Norton icon found on your desktop or under Programs.

2.

Click the “Account” option. The Norton Account Access website automatically opens in your browser. If you are using the Norton 360 product, you must click “Account” followed by “Access Norton Account.” If you can’t open the software or if you are reinstalling the software, you can open your browser and navigate to the Account Access site directly (see link in Resources).

3.

Click “Sign In” and enter your email address and password to log in to your Norton account. If you don’t have an account, click the “Sign Up Now” option to create an account.

4.

Click the arrow next to your anti-virus product from the list that appears under Products. Your product information, including the product key and serial number, appears on the screen.

Things Needed

Internet access

Warning

Review the documentation that came with your computer if your Norton product came preloaded.

References (1)

Resources (1)

About the Author

Mindi Orth began writing in 1996 as a technical writer for a consulting firm. She has experience in business documentation and has authored training and instructional materials. Orth holds a Bachelor of Arts in English from Baldwin-Wallace College.