About Udemy and video trainings

The Udemy eLearning platform contains troves of amazing and very useful video training material. I’m very fond of this platform. In 2017 alone, I completed 14 courses on the platform, for a total of 66 hours of video training.

Most of the following courses could replace onsite formal training, but they also have the following additional advantages: 30-day money-back guarantee, full lifetime access to the course, including offline access on mobile. Personally, I enjoy watching educational video while doing other chores at the same time: train commuting, cleaning, cooking or doing the dishes.

On the downside, the absence of classroom requires a different kind of discipline, as you’re alone to motivate yourself. To ensure success, you’ll have to find the learning approaches that work best for yourself. Personally, I take my own notes (pen and paper) and test my knowledge on a personal developer instance to ensure commitment of my long-term memory. Some uses flashcards, repetition or doing their session with another student.

ServiceNow 101: Administration

This one could be used as a very economical way to replace the traditional 3 days ServiceNow Fundamentals course designed for system admins who are new to ServiceNow. If you want to start your career as an ServiceNow professional, this is the point to start.

Strengths

Experimented teacher, uses ServiceNow since 2014

Great explanations of the platform

The author answers questions in the Udemy platform

Steady narration voice (Clean, native US pronunciation)

Weaknesses

Slightly out of date: Course made on a Geneva instance from 2015, using the now deprecated UI (UI15). This should only have a minor impact on your certification, as the current exams don’t really focus on very recent features.

Only 21 questions are included. If you want to test your knowledge or prepare for the exam, this could be not enough.

Many courses on Udemy are heavily discounted most the time. This is not the case with this one.

ServiceNow 201: Development

The course focus on how to use JavaScript in ServiceNow and the use of the dedicated APIs. It cover everything included in the Scripting in ServiceNow Fundamentals tree days class. This is an intermediate level course that requires a basic understanding of JavaScript and some ServiceNow experience.

Strengths

Experimented teacher, uses ServiceNow since 2014

Clear explanations

The author answers questions in the Udemy platform

Steady narration voice (Clean, native US pronunciation)

Weaknesses

Only 27 questions are included. If you want to test your knowledge or prepare for the exam, this could be not enough.

Many courses on Udemy are heavily discounted most the time. This is not the case with this one.

ServiceNow IT Operations Management

It’s been added very recently to Udemy, so there is currently no student ratings to get a quick idea of its the quality of this course. This two hours introduction course is aimed at system administrators, IT operations, and IT managers who plan to implement ServiceNow IT Operations Management for their organisation. It focus on Discovery, Orchestration, MID server and cloud management.

Strengths

Only available course covering non ITSM aspect of ServiceNow

Steady narration voice (Clean, native US pronunciation)

Weaknesses

Probably outdated, as there have been several major features added to the ITOM solution since the Geneva release