We did do a demo of a unitrends device when we started evaluating DTD solutions. The eval did not go well, there were various issues in resolving setup and in responsiveness from the reseller. The first device onsite did not even boot, and had to be returned for a rebuild. almost without exception every test operation we tried would throw communication errors, require multiple attempts, or outright fail.

The requirement that devices be setup with static IP's was also a problem - the device had no AD or LDAP integration, making management of client devices that would seldom be on the network (and therefore receive new IP leases) problematic. Backup devices need to be DNS aware.

It was dissapointing, because the reviews I had read through prior to testing were positive - and having issues out of the gate didn't help - but the lack of responsiveness in getting questions answered and problems resolved (through the reseller) pretty solidly eliminated unitrends as an option for us.

I had sent the reseller fairly specific feedback at the end of the trial, and they indicated that somebody from unitrends would be contacting us to talk about the issues - no one ever did though. It has been several months, so I don't remember the full details at this point, but if you want to PM me additional questions I'll answer as best I can.

I'm sorry to hear that you're experience with testing Unitrends through one of our resellers didn't go so well. I'm going to message you privately to get more details and see if we can resolve these issues together to bring Unitrends back into the conversation.

We went with Revenetix DTD - Features were comparable across the different solutions we compared except for block level dedup and that is long since corrected with a software update, cost was far less and thier tech support folks were easy to get a hold of and work with. The software has a bit of a learning curve, but once you have it down is also easy to work with.

We went with Revenetix DTD - Features were comparable across the different solutions we compared except for block level dedup and that is long since corrected with a software update, cost was far less and thier tech support folks were easy to get a hold of and work with. The software has a bit of a learning curve, but once you have it down is also easy to work with.

Hope this helps. Cheers!

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