Electro South West Accreditation Certificates & Policies

Electro South West Ltd Accreditation List:-

BS EN ISO 9001:2008

This is to certify that the Management Systems of:Electro (South West) LtdUnit V, Wylds Road, Bridgwater, Somerset, TA6 4BHhave been assessed and registered by Advanced Certification Limited against the provisions of

BS EN ISO 9001:2008

For the scope ofThe wholesale and retail sale of engineering, industrial and janitorial supplies and consumables,fixings and fasteners, personal protective equipment (PPE), power and hand tools, and relatedproducts and accessoriesThis registration is subject to the company continuing to maintain effective management systems, to control theabove, that shall be monitored by Advanced Certification LimitedCertificate No: 00194 Issue Date: 3 April 2013 Reissued: 25 July 2016 Valid Until: 14 September 2018

Privacy Statement

Electro South West Ltd respects your right to privacy. We developed this Privacy Statement to inform you about our practices. Questions regarding this Privacy Statement should be directed to [email protected]

Privacy is a concern to most Internet users. Electro South West Ltd is acutely aware of, and sensitive to, the privacy concerns of our customers. We assure you that we do not collect personal information from you unless you provide it to us. If you are registering to use the site you will be asked to provide certain information. We are asking for this information solely the purpose of providing the services offered and authenticating your identity when you login. Be assured that we do not sell information about our customers or site visitors to third parties.

Privacy Policy Enforcement

If you feel that Electro South West Ltd is violating this Privacy Statement, please contact us at [email protected]

Traffic Data

Each time a visitor comes to Electro South West Ltd site, information is collected including the domain name / IP address, referring URL, browser and platform, time of visit, pages visited and searches performed, if any. These statistics are used to help us improve the performance of our website.

Aggregated traffic data may be shared with potential advertisers, research firms, and business partners for demographic purposes. When used in this aggregated form no one will be able to identify or contact you.

Use of E-mail Addresses

Registered Electro South West Ltd users may "opt out" of the e-mail communications offered in the "Profile" section of the site. If you change your mind you can always reverse your decision later. E-mails that confirm business transactions will always be sent to you.

Use of Cookies

A "cookie" is a piece of information that our website sends to your browser, which then stores this information on your system. A cookie allows our website to "remember" information about your preferences either until you exit your current browser window (if the cookie is temporary) or until you disable or delete the cookie. Many users prefer to use cookies to help them navigate a website as seamlessly as possible.

You should be aware that cookies contain no more information than you volunteer, and they are not able to "invade" your hard drive and return to the sender with personal or other information from your computer. If you choose not to accept a cookie, you will still be able to use our website.

Sending You Responses and Updates

We generally respond to any e-mail questions, requests for service or information, and other inquiries we receive. We may also retain this correspondence to improve our products, services and website. Frequently we retain contact information so that we can send individuals updates or other important information about our services and products.

Surveys

From time-to-time we may request information via surveys. Participation in these surveys is completely voluntary and you always have a choice whether or not to disclose this information. Survey information will be used to monitor or improve this website, and to improve our customer service and product offerings.

Quality PolicyIssue 02, Dated; 04th January 2018

The overall goal of Electro South West is to provide products and services of the highest quality. To this end it is the policy of the company to ensure the quality management system is effective and conforms to the requirements of ISO 9001. In order to achieve this objective the company shall;Determine the needs and expectations of customers and other interested parties.Establish policies, objectives and a work environment necessary to motivate the organization to satisfy these requirements.Plan, resource and manage a system of interconnected processes necessary to implement the policy and attain the objectives.Measure and analyse the adequacy, efficiency and effectiveness of each process in fulfilling its purpose and objectives.Pursue the continual improvement of the system from an objective evaluation of its performance.

Environmental PolicyIssue 02, Dated; 04th January 2018

Electro South West Ltd is fully committed to the achievement of sound environmental performance via the minimisation of our environmental impacts. In order to attain this objective the company shall;Commit to the protection of the environment and the prevention of pollution in order to reduce adverse environmental impacts.Ensure compliance with applicable compliance obligations.Establish policies and objectives for the continual improvement of the management system to enhance our environmental performance.Ensure this environmental policy is implemented, maintained, reviewed and is communicated to all persons working for or on behalf of the company.Ensure this policy is available to interested parties.

Health & Safety Policy

Electro South West Ltd is fully committed to the prevention of injury and ill health via the minimisation of risks. In order to attain these objectives the company shall;Commit to the prevention of injury and ill health.Ensure compliance with applicable legal and other requirements.Pursue continual improvement from an objective evaluation of our occupational health and safety performance.Ensure this health and safety policy is implemented, maintained, reviewed and is communicated to all persons working for or under the control of the company.Ensure this policy is available to interested parties.