Well, all the stuff I have read about grizzly customer service seems to be true. The lady was very friendly and helpful and I ended up ordering a new dust port since mine was broken sometime in its life. Also ordered the drum sander kit and mandrel since those were missing as well.

She then gave me the number to technical support and the guy there said that they did make a floor model. He wasn’t as talkative though, just said that they did make one. So I don’t know why or when the floor model was changed to a bench model.All in all I’m pretty happy with the drill press so far.