FAQs

How do I prepare for my session?

We recommend spending time reflecting on your intention for the session. Come well-rested and hydrated if possible (extreme jet lag or going too hard the night before are not the ideal scenarios...but we will make it work!) Wear something comfortable as you will be laying down on a Biomat throughout the session and bring a notepad and pencil.

What is your cancellation policy?

We kindly request all cancellations made no later than 24 hours before scheduled appointment. We will be happy to accommodate if the request is made in advance, Unfortunately, last minute cancellations can not be refunded or used as credit. We thank you for your understanding. Please email: appointments@mamamedicine.nyc

What was that heated mat during the session?

All of our private readings and medicine reading ceremonies are performed with the Richway Biomat. The Biomat is a jade and tourmaline bed that uses infrared heat technology to help induce a deeper state of relaxation and rejuvenation.

Can I host a workshop at Space?

Almost all of our workshops at Space are facilitated by members of the Mama Medicine team. If you are a well-established professional in your field with a strong NYC-based following & marketing reach please email claire@mamamedicine.nyc.

I have a product, who should I connect with?

We rarely do full product collaborations. However, we love to offer pillow gifts to our clients attending ceremonies & workshops. If you have a product you think our community would love please email: claire@mamamedicine.nyc

I ordered a B.Y.O.H and it's not working?

I'm sorry - but I still don't get it!

No problem! We get it. Medicine Readings are hard to fully describe. Send us an email to: appointments@mamamedicine.nyc we are happy to answer any questions. Or just accept that you are feeling called to try this and show up with no expectations (skeptics welcome too!)