Strands Labs Seattle Mission: “ To design, develop and deploy technologies that weave together the various strands of our activities, interests and passions to bridge the gaps between the digital and physical worlds and help people relate to the other people, places and things around them in ways that offer value to all participants .” [http://gumption.typepad.com/blog/2008/03/innovating-at-m.html] Location:

Proactive Displays + Online Profiles Physical Tokens + Large Displays Better Real-world Interactions Bridging the gaps between people by bridging the gaps between the online and offline worlds = Large visual or aural displays that can sense & respond to the people and activities taking place in their vicinity

1st Generation Proactive Displays MusicFX MusicFX: An Arbiter of Group Preferences for Computer-Supported Cooperative Workouts Joseph F. McCarthy and Theodore Anagnost 1998 ACM Conference on Computer-Supported Cooperative Work (CSCW ‘98) A Multi-Agent System for Meting Out Influence in an Intelligent Environment M. V. Nagendra Prasad and Joseph F. McCarthy Eleventh Innovative Applications in Artificial Intelligence Conference (IAAI ‘99) http://www.youtube.com/watch?v=WLgXLl4uGYk a fitness center environment that knows who is working out, what they like to listen to, and dynamically adjusts the music to best suit the group of exercisers at any given time.

2nd Generation Proactive Displays Visual Awareness Location Tools (ActiveMap & EventManager) ActiveMap: A Visualization Tool for Location Awareness to Support Informal Interactions Joseph F. McCarthy and Eric S. Meidel First International Symposium on Handheld and Ubiquitous Computing (HUC '99) EventManager: Support for the Peripheral Awareness of Events Joseph F. McCarthy and Theodore D. Anagnost. Second International Symposium on Handheld and Ubiquitous Computing (HUC 2000) a suite of tools for creating greater awareness of the location and activities of colleagues within a workgroup, with an aim to provide more opportunities for informal communication

Friendships at Work 30% of employees have a best friend at work (BF@W) 20% of employees dedicate time to building relationships at work Employees with a BF@W are 50% more satisfied with their company Employees with a BF@W are 7 times more likely to be engaged in their work

Maintaining Friendships through Social Media ambient intimacy “ being able to keep in touch with people with a level of regularity and intimacy that you wouldn’t usually have access to” Leisa Reichert http://www.disambiguity.com/ambient-intimacy/ http://www.slideshare.net/leisa/ambient-intimacy continuous partial friendship David Weinberger http://www.hyperorg.com/backissues/joho-may04-07.html

ambient intimacy

“ being able to keep in touch with people with a level of regularity and intimacy that you wouldn’t usually have access to”

Leisa Reichert

http://www.disambiguity.com/ambient-intimacy/

http://www.slideshare.net/leisa/ambient-intimacy

continuous partial friendship

David Weinberger

http://www.hyperorg.com/backissues/joho-may04-07.html

Friendships through Social Media @ Work? @

The Context, Content & Community Collage: A proactive display application Opening physical windows into online content in workplace contexts to foster a greater sense of community

A New Generation of Proactive Displays Goal: increase the sense of community in the workplace Method: open windows in shared physical spaces into the social media co-workers are creating Situated Social Software (SiSoSo) [vs. Mobile Social Software (MoSoSo)] Hypotheses Adding a physical dimension of audience will promote greater social media usage Social media sharing in the workplace will enhance personal relationships Enhanced personal relationships will lead to more productive professional relationships Challenges Privacy / benefit tradeoff (usability vs. security) Sustainable engagement (after novelty factor has worn off) How to measure the impact? (measuring community, relationships)

Goal: increase the sense of community in the workplace

Method: open windows in shared physical spaces into the social media co-workers are creating

Adding a physical dimension of audience will promote greater social media usage

Social media sharing in the workplace will enhance personal relationships

Enhanced personal relationships will lead to more productive professional relationships

Web-based Survey

Mix of multiple choice and open text questions

32 responses

Positive / Negative Impact (Personal / Professional)

A few choice comments I was surprised by some of the photos taken by [a colleague]. I had no idea of his very diversified and, in some cases, adventurous interests, and his photos showed me a side of him I would have never realized. The photos also give you an appreciation of other people's interests and unique travels. I find the photos absolutely fascinating and a very strong method of bringing all of us closer. I[t] was nice to see people putting up &quot;themes&quot;. One person had a Star Wars theme, actually happening just by tags, but appeared to me as if a themed series of photos. Somewhat negative: I was surprised to see a photo of my family (my husband and my two kids) with another female friend. They were all sprawled on the grass. It reminded me of a picnic we all had together. But it also made me self-conscious: what would other people think of seeing this scene. Who is the &quot;mystery lady&quot;? Positive: walking into the kitchen and spotting my daughter's happy face on the screen. It was a nice greeting! Positive: I am delighted to see other peoples pics of exotic places they visited. Negative: seeing a picture of a guy in his underwear. The face was not in the pics so I couldn't tell who it is. Somebody esle in the room &quot;killed&quot; the photo. Positive: seeing people cluster around displays. I like that!

I was surprised by some of the photos taken by [a colleague]. I had no idea of his very diversified and, in some cases, adventurous interests, and his photos showed me a side of him I would have never realized. The photos also give you an appreciation of other people's interests and unique travels. I find the photos absolutely fascinating and a very strong method of bringing all of us closer.

I[t] was nice to see people putting up &quot;themes&quot;. One person had a Star Wars theme, actually happening just by tags, but appeared to me as if a themed series of photos.

Somewhat negative: I was surprised to see a photo of my family (my husband and my two kids) with another female friend. They were all sprawled on the grass. It reminded me of a picnic we all had together. But it also made me self-conscious: what would other people think of seeing this scene. Who is the &quot;mystery lady&quot;? Positive: walking into the kitchen and spotting my daughter's happy face on the screen. It was a nice greeting! Positive: I am delighted to see other peoples pics of exotic places they visited. Negative: seeing a picture of a guy in his underwear. The face was not in the pics so I couldn't tell who it is. Somebody esle in the room &quot;killed&quot; the photo. Positive: seeing people cluster around displays. I like that!

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