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no, your dvd drive has gone bad. to check if it is working or not your try to manually open the content of the cd and try copy on the hard drive. if it copies fine then the cd is good if not cd is bad. you might get a error message of bad sector or data randomization.if it does not open at all the cd drive is bad. raaj_k001@in.com

What you can do to get it open is there is a small hole on the cd drive. take a paperclip and straiten it ans strait as you can get it and put it strait in that hole and push then also you may need to push the eject button at the same time :)