Product Maintenance

It is very important to keep your product running in its perfect shape. This not only helps to retain your clientele but also attract new customer base. Evon not only develops your product but also maintains it for you. From all kind of trouble shooting services to fixing the bugs, and making enhancements here and there, we do it all when it comes to product maintenance.

Unlike other companies who treat product maintenance as core product development and charge heavily for it, we support your existing product and help you migrate it to other platforms and technology in the future, for minimal costs.We make sure our offshore product maintenance services keep your product working therefore, helping you concentrate on new ventures.

What we do

Maintaining a product based on old platform and technologies may prove to be very costly if you keep in-house resources to do the job. Outsource product maintenance and support job to us, which will not only prove to be cost-effective for you, but also our technical expertise will help you to enjoy a seamless product performance.

We help you when your user base in the older version of the product needs support for some more time, though you already have your newer version up and running in the market.

Your product support and maintenance requirement might be a small one like minor bug fixing or little enhancements, but we do it all for you.

How we do it

We interact and communicate with our clients till their requirements are clear to us. We plan a strategy keeping in mind their business objectives. Along with the client, we decide on what kind of support he needs and for how long. We also decide on the investment after talking to the client.

Once the plan has been chalked out, we allot a team for the job. Our team works with your in-house team and client to get the entire code base and work on the product.

How will it help you

Product support and maintenance is perhaps one of the most important phases of product lifecycle. It is a challenge to keep your product running like always and therefore keep your customer base satisfied. A simple technical complication can pose to be a big problem for your product. Outsource all your product maintenance requirements to us and enjoy following benefits:

Free your workforce and engage them in other important projects or new version of the product.

Reduce your expenditure on maintenance and support of the product therefore, reducing the total cost to company.

Now you don’t have to spend a fortune on In-house resources engaged in maintaining your product and supporting legacy technologies.

Keep your customer base happy by solving their issues instantly. Your customers will also be able to enjoy new extensions added to the website from time to time.