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I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

Think Vitamin » Building User LoyaltyLoyalty. Super hard to get, super easy to lose. Especially today when the consumer has so much choice and so much power. Never before have they been able to compare, research, and discuss their purchasing choices like they can today. So what can you do, particularly as a web brand, to create and grow loyalty?

Finding the Balance: Users’ Needs Vs. Clients’ Wants | UX BoothYou all know the project. After months of working with your client’s web team consisting of a web developer and a marketing manager, the project has gone seemingly well. The client is happy and you are happy. You have clocked up months of research into who the users are and what their objectives are, and have transformed the userflows into wireframes and a working prototype. Concepts have been designed and you are proud of what you have created.

8 Must-see UX Diagrams | UX BoothIf you’re new to the field of user experience design, welcome! There’s plenty to see and do around here. And although many brilliant contributors have come before us, there’s actually not too much to catch up on—if you know where to look. Because pictures are worth so much, illustrated diagrams have served a critical role in our community.

Please do feel free to suggest other related (and unrelated ones)!

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I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

Part 1: Five challenges on the journey to mastering travel inspirationTravel search is changing and understanding traveler inspiration is becoming increasingly important.<br />
Either get closer to potential customers before they have made up their mind, or let someone else do it and watch the leisure traveler of tomorrow bypass completely the transactional websites that dominate travel today.

Faceted Navigation: Showing More ValuesMy workshop on faceted Navigation Design in Cologne at the IA Konferenz 2010 was a success, from my perspective. It really got me thinking about the details of design solutions and ways to structure discussion around very specific aspects of faceted navigation. I’m also now on the look-out for different examples and techniques. This post is about how to handle the display of values, in particular how to show additional values.

18 Great Examples of Sketched UI Wireframes and MockupsWhether you’re designing a user interface for a website or an iPhone app, it’s always a good idea to start with a wireframe. It can be a big time saver if you’re able to nail down the placement of major layout elements early on in a project.

Why You Should Adopt An ‘Accessible Content Strategy’Before diving too deeply into this discussion about the need for an accessible content strategy, I have a confession to make. I have never worked on a project in which content accessibility was included in the requirements. You may think that makes me a little bit like those characters played by Fred Willard and Catherine O’Hara in the movie “Waiting for Guffman”; that owned a travel agency, but had never left the town in which they were born.

Involving Stakeholders in User TestingBesides usability specialists, all design team members should observe usability. It's also good to invite executives. Although biased conclusions are possible, they're far outweighed by the benefits of increased buy-in and empathy.

Encouraging negative feedback during user testingHave you ever sat in a user testing session, watching a user really struggle with the task at hand only to have them tell you at the end everything was easy and straight forward? How do you encourage these participants to be negative? I’ve discovered a few techniques that might be able to help.

Please do feel free to suggest other related (and unrelated ones)!

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I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

Designing Superior Shopping Experiences | UX MagazineImagine shopping in a store where the displays never change. Customers select items by browsing through monolithic aisles of products. Store displays are minimal and uninteresting. Items in the displays are hard to find or even unavailable. This doesn't seem like a great shopping experience, does it? Yet this is what online shoppers experience (and accept as standard) on many large e-commerce sites.

Usability Marathon. Tim Bosenick. Measure User ExperienceQualitative studies allow receiving quick and valid feedback that is needed during the development process of an interface. Another reason is that qualitative tests are usually cheaper than tests with a larger sample size. But this larger sample size is needed when it comes to really «measure» user experience.

This article by Roger Hudson, Russ Weakley, and Peter Firminger, examines the types of problems visitors may encounter when using the web, with insightful and practical suggestions on how to develop websites that are inclusive for people with cognitive impairments and learning difficulties.

Accessible Colour SchemesChoosing a colour scheme for a website can be a challenge, but what about choosing an accessible colour scheme? By this we mean a colour scheme that provides sufficient contrast between the foreground and background colours to ensure that the text is legible. The aim of this website is to suggest some colour combinations that meet accessibility guidelines and demonstrate that website colour schemes don't have to be boring to make them accessible.

Please do feel free to suggest other related (and unrelated ones)!

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I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

UXBASISUX Basis is way of combining the numerous tools available to us and forming a unified process that sits within a digital agency and it’s other important departments – creative, tech and client services. The beauty about the model is it is fully adaptive to any clients needs, can fit with tech’s agile process and incorporates creative and development at key stages in the creation process.

10 Useful Usability Findings and Guidelines « Smashing MagazineEveryone would agree that usability is an important aspect of Web design. Whether you’re working on a portfolio website, online store or Web app, making your pages easy and enjoyable for your visitors to use is key. Many studies have been done over the years on various aspects of Web and interface design, and the findings are valuable in helping us improve our work. Here are 10 useful usability findings and guidelines that may help you improve the user experience on your websites.

The point of personas « People & TechnologyThe first thing to realize about personas is that they are primarily roles that users take while interacting with a system. But, instead of referring to users collectively (or to their more abstract role), we create a persona as a tangible representation. This turns out to be a good thing from a psychological perspective since research shows people are more likely to feel positive about an individual than they are a group with similar characteristics.