New Filter Profile, how to get devices to follow those settings

Forums:

Hello,
I was trying to better organize our settings with our devices. I deleted our original filter profile which showed the devices being used under it. I then set up two different filters, but now the different devices won't show up under them. I have logged into mobicip on the computer and it only gives me two opitions for "User Profile". One is to have no web monitoring, and the other is my name, but that doesn't show up anywhere on my dashboard...so I really have no idea what is monitoring what. Is there a better way to organize this?

Please note that it may take sometime for any change that you make on the account to reflect on the device. Please try in the computer now and check if the new profiles are showing up. If not, send an email to our Email Support via your registered email id. We will check your account settings and identify the cause of the issue.