What Is MassOptions?

MassOptions is a free service that connects elders, individuals with disabilities, and caregivers with programs. Representatives offer personalized attention both online and over the phone. The MassOptions network provides access to numerous services from different agencies, including:

Mental health services

In-home support

Transportation services

Caregiver support

Financial assistance

Housing

Equipment and supplies

How to Use MassOptions

Specialists are available seven days a week, 8 a.m. to 8 p.m., to connect you with the services you’re seeking. There are four ways you can find help with MassOptions:

Get an Online Referral — Use the easy referral form to quickly find an organization that can help you. Select your needs and location to get directed to an agency that serves your area.

Call a Specialist — Speak directly with a specialist by calling the toll-free line at (844) 422-6277. During regular business hours, they can connect you immediately to a service or agency while you’re on the line.

Fill Out a Contact Form — Contact MassOptions after hours by filling out the online contact form. Leave your name, number, email and a short description of your needs. A specialist will call you back within one business day.

Let MassOptions help you find the services you need — get started today.

Have questions about MassOptions? Leave a comment below or tweet @MassGov.

4 thoughts on “Find Care Services with MassOptions”

We just got our electric bill. And saw how much it was, plus we are in the Annual income bracket for fuel assistance (electric). But trying to do something online, is horrible. Links are down, etc. What do you do to get assistance. Everything is a round about circle.