* In addition to the three plans below, we offer one-off hourly support at a rate of $100 per hour, billed in 30-minute increments with a $200 minimum charge. Availability is limited. Customers are encouraged to schedule with us 2 weeks in advance.

** This offer, along with the bonus, is a limited-time offer. We usually only accept 10 new clients at a time so we can be sure you get the best possible service. After that, this offer will very likely be listed at a higher price and with different bonuses.

"Professional, Courteous and Knowledgeable"

Sue is always willing to dig in and find solutions to web problems- be it small or large. I appreciate being able to contact her anytime– from chatting on ideas– to finding solutions to my needs.

Michelle Scheuermann, BulletProof Communications, LLC

"Sue handled my unique needs..."

I enjoyed working with Sue and I would highly recommend her to friends and colleagues.

Lynne Potteiger, Healing Journey 11

"Sue was a miracle..."

I was bombarded daily with callers identifying themselves as Google representatives. They would tell me I had a free Google listing, just press 1 for more details. It was always a John or Mark, promising to do my listing– but it was never free. Not until Sue Bookhout showed up could I begin to understand the process. I welcome you to call me with any questions about Sue's ability.

Marlene Burrell, Flowers on Main Street

Frequently Asked Questions

What exactly IS INCLUDED in the Hosting & Security Plan?

Hosting Plus Plan - $49 per month

This plan is for anyone who has a WordPress site, who recognizes the universal need for security, speed, and full daily off-site backups, yet intends on doing all their own website content edits and running their own plugin updates.

How we are different:

Located in the USA, our servers are configured specifically for WordPress websites by a full team of WordPress experts. Unlike most shared hosting providers, your website is guaranteed dedicated space. This means our servers are faster and provide a higher level of security. All of this is very important!

Personally, this is the only place I’ll ever host my own sites!

Free Site Migration

First, if you already have a WordPress website hosted elsewhere, we’ll migrate it for you to our secure and trusted servers. We handle the entire migration process to ensure that the move is seamless, with zero downtime for your website. This service is provided FREE of charge and is valued at $199.

Here’s everything you get:

We run full website backups daily– and all backups are stored on a separate and secure offsite location.

Rock solid protection against malware and viruses, a common problem on most shared hosting plans.

We review your WordPress site and implement any additional security measures that should be in place.

We keep your site updated with the latest test WordPress script, so that you can be ensured you are getting the latest security and feature updates.

All your plugins are updated at least once per month.

In the very remote chance that your website is hacked or otherwise damaged, we will promptly restore it to the latest backup for you, free of charge, to minimize downtime for your business!

You’ll receive two free signup bonuses with our Hosting and Security Plan, including a free SSL certificate and access to our private Facebook Training Group (see below for full descriptions).

Have a question or concern about your website hosting? Simply email us and we’ll gladly help you.

What exactly IS INCLUDED in the Premium Business Plan?

Business Unlimited Plan - $299 per month

Our Business Freedom Plan is for the business owner who, in addition to the hosting and security features, wants the option to make unlimited content edits, as well as more flexibility to add new pages or features to their website.

Our Business Unlimited plan provides all the features of our Business Freedom plan, yet includes unlimited content updates, rather than two per month.

With our Premium Business plan, we guarantee a 24-hour turnaround time on your content edits. You’ll also get two-hours of technical service each month, which can be accrued, up to 20 hours per year.

More about the Technical Service Hour(s):

Website changes, such as adding new features, installing or configuring new plugins and creating new pages are all considered technical work. These kinds of changes can be made with the technical service hours included in both our Security Plus and Premium Business plans.

In some cases, the work you request may require more than your allotted service hours. In these instances, after consulting with you, we’ll invoice you separately, at our hourly-rate, for the additional hours.

What's NOT INCLUDED in the Business Unlimited Plan?

None of our plans include the writing or editing of any website content.

Logo creation or other graphic design work is not included.

Our support plans don’t include any free technical work outside of the included service hour(s).

What exactly IS INCLUDED in the Business Freedom Plan?

Business Freedom Plan - $199 per month

This plan is for the business owner who wants top-notch hosting and security, yet also wants some additional support keeping their website content up-to-date.

Our Business Freedom plan provides all the features of our Hosting Plus plan, yet we’ll also update your content for you twice per month. This could include, for example, publishing a blog post, changing some of your images, or making some changes to your existing copy.

Moreover, we guarantee a 48-hour turnaround time on your content updates. Oftentimes, we can even have it done the same day. Imagine what it will feel like to have a website that is always up to date and running smoothly!

Additionally, you’ll also get one-hour of technical service each month, that can be accrued, up to 10 hours per year.

What's NOT INCLUDED in the Business Freedom Plan?

What’s NOT included:

None of our plans include the writing or editing of any website content.

Logo creation or other graphic design work is not included.

Our support plans don’t include any free technical work outside of the included service hour(s).

More about the Service Hour(s)

Website changes, such as adding new features, installing or configuring new plugins and creating new pages are all considered technical work. These kinds of changes can be made with the technical service hours included in both of our upgraded Business Plans.

In some cases, the work you request may require more than your allotted service hours. In these instances, after consulting with you, we’ll invoice you separately, at our hourly-rate, for the additional hours.

What forms of payment do you accept?

All of our hosting and support plans are set up as a recurring subscription billing. You will need a valid credit card to sign up.

Do you offer a guarantee?

Although we don’t think you’ll ever want a refund, we do offer a 100% satisfaction guarantee. If after starting a new support plan you are not 100% satisfied, we will offer a 100% money-back, no questions asked guarantee as long as it’s requested within 30 days of your initial purchase of the plan.

After your first 30 days of starting a new monthly support plan we are unable to process any refunds. Likewise, we cannot issue a credit towards any unused service hours after you cancel your support plan.

All hourly payments are final and therefore we cannot offer any refunds. We do however, always strive to maintain a high-level of customer satisfaction, no matter the job.

How long does a subscription last?

We bill monthly in advance of any service provided. We do not require that you sign a service contract.

Do I have to renew each year?

Absolutly not. Although we think once you start one of our service plans you'll want to stick with us, we do not require you to sign a monthly or yearly contract.

If you ever do want to cancel your support plan simply give us notice prior to your next months billing date.

What is your hourly fee?

If you are not on one of our plans which includes technical support, we offer one-off hourly support at a rate of $100 per hour, billed in 30-minute increments with a $200 minimum service charge. Availability is limited. Customers are encouraged to schedule with us one week in advance.

Our preference; however, is to bill larger projects on a project basis rather than hourly. Give us a call or email us so we can discuss what changes you need. Then I'll give you a quote. If the work requirements change, then the work quote will change as well.

I still have questions. How do I contact you?

No problem. Please contact me at sue@suebmedia.com with your questions. If needed, we can setup a time to to talk on the phone.