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Introducing ‘Upopolis', Canada's first secure online community keeping kids in hospitals and specialized care connected to their world

Waterloo, ON – Lutherwood, TELUS and Kids' Health Links Foundation (KHLF) today announced the launch of Upopolis, the first secure online social network for children in specialized and hospital care, at Lutherwood.

Lutherwood is Canada's first health and social service organization to provide Upopolis to help youth struggling with mental health issues in a residential setting stay connected to family and friends in a safe way. Youth at the facility will each get a laptop and access to the Upopolis portal, providing them a social networking system they can use to keep in touch with people important to them, play games, and research health information without the dangers open access to the Internet creates for young patients that has prompted most hospitals to restrict access.

“Youth in our residential programs are struggling with many mental health challenges and the last thing they need is to feel isolated,” said John Colangeli, CEO, Lutherwood, “Upopolis will not only enable our youth to remain connected with their community to ensure a more successful transition back into the community, it will provide access to accurate and safe information about their mental health diagnosis to help them understand their challenges and develop strategies to cope.”

“Technology has the power to make a difference in lives of youth in treatment at Lutherwood in a virtual space that speaks to the social networks they are accustomed to using,” said Nick Di Giovanni, vice-president Public Sector, TELUS Business Solutions. “Launching Upopolis at Lutherwood as the first health and service organization to deploy the network truly demonstrates the adaptability and evolution of our technology to meet the needs of this community of youth.”

Through a unique partnership with KHLF, TELUS provides the technology to develop and build Upopolis. TELUS continues to provide site expansion, ongoing access to Upopolis, managed Web hosting, and application support and maintenance services.

KHLF and TELUS launched the first Upopolis program in 2007 at McMaster Children's Hospital in Hamilton and since then it is expanding to other hospitals across Canada, including B.C. Children's Hospital in Vancouver and IWK Health Centre in Halifax and CHEO in Ottawa. By adapting the TELUS technology, the Upopolis team has adapted the system to meet the specific needs of each hospital, whether adding French language capabilities or information specific to mental health.

“Launching Upopolis for the first time at Lutherwood demonstrates the value of this network. There are kids in treatment outside of hospitals that are feeling isolate from their worlds and Upopolis helps them connect to that outside support system,” said Basile Papaevangelou, chairman and founder of KHLF. “With the help of our partners, hospitals and treatment facilities across the country we will expand the program to extend the reach for kids in care from coast to coast.”

The online support network was inspired by the hospital experiences of two teenaged friends, Christina Papaevangelou and Katy McDonald. In February 2002, Christina was admitted to the Intensive Care Unit at McMaster Children's Hospital with a life-threatening illness. Shortly after, Katy was diagnosed with cancer and had to be hospitalized for a long period of time, feeling disconnected from friends, family and keeping up with schoolwork. Sadly, Katy lost her battle with cancer. However, their friendship and common experiences inspired Christina to explore ways to help kids in care stay connected.

About LutherwoodLutherwood is a not-for-profit organization that provides children's mental health, employment and housing programs as well as seniors' retirement services. It annually strengthens more than 16,000 lives in Waterloo Region and Wellington County. For more information, please visit www.lutherwood.ca.

About Kids' Health Links FoundationKids' Health Links was founded by Basile Papaevangelou and his daughter Christina to connect, through technology, children in health care facilities across Canada with friends and family, their teachers and schoolwork. Kids' Health Links Foundation created Upopolis - an innovative, private online community for children in care. The Kids' Health Links technology solutions help to alleviate stress, isolation and loneliness for children in medical care in order to help children heal faster and better to overcome traumatic medical experiences.

About TELUSTELUS (TSX: T, T.A; NYSE: TU) is a leading national telecommunications company in Canada, with $9.7 billion of annual revenue and 11.8 million customer connections including 6.3 million wireless subscribers, 4.1 million wireline network access lines, 1.2 million Internet subscribers and more than 100,000 TELUS TV customers. Led since 2000 by President and CEO, Darren Entwistle, TELUS provides a wide range of communications products and services including data, Internet protocol (IP), voice, entertainment and video. In support of our philosophy to give where we live, TELUS, our team members and retirees have contributed $137 million to charitable and not-for-profit organizations and volunteered more than 2.6 million hours of service to local communities since 2000. Nine TELUS Community Boards across Canada lead our local philanthropic initiatives. For more information about TELUS, please visit telus.com.

Vancouver, B.C. – TELUS today announced that it will launch new clear and simple rate plans with no System Access Fees (SAF) or carrier 911 fees. Launching on November 5, clear and simple pricing will apply across both new business and consumer wireless rate plans.

TELUS is committed to delivering an exceptional client experience. For consumers, we are introducing a new suite of Clear Choice™ plans with no SAF or carrier 911 fees. TELUS is also simplifying the number of rate plan options, making it easier for clients to choose the plan that is right for them.

“Clear and simple is at the heart of TELUS' brand promise, the future is friendly,” said Darren Entwistle, TELUS president and CEO. “Nobody likes surprises. We are listening to Canadians, who have told us wireless pricing can be confusing. With TELUS' Clear Choice plans, the price you see is the price you pay.”

Existing TELUS clients can continue to renew on their existing rate plans or have the option to switch to the new rate plans at launch.

About TELUSTELUS (TSX: T, T.A; NYSE: TU) is a leading national telecommunications company in Canada, with $9.7 billion of annual revenue and 11.8 million customer connections including 6.3 million wireless subscribers, 4.1 million wireline network access lines and 1.2 million Internet subscribers and more than 100,000 TELUS TV customers. Led since 2000 by President and CEO, Darren Entwistle, TELUS provides a wide range of communications products and services including data, Internet protocol (IP), voice, entertainment and video. In support of our philosophy to give where we live, TELUS, our team members and retirees have contributed $137 million to charitable and not-for-profit organizations and volunteered more than 2.6 million hours of service to local communities since 2000. Nine TELUS Community Boards across Canada lead our local philanthropic initiatives. For more information about TELUS, please visit telus.com.

Iconic device to run on TELUS' new network, offering access to Canada's largest 3G+ coverage

Vancouver, BC - TELUS today announced that it will bring iPhone 3GS to Canada on Thursday, November 5, with a range of 3G data plans for iPhone customers.

iPhone 3GS is the fastest, most powerful iPhone yet, packed with incredible new features including improved speed and performance - up to twice as fast as iPhone 3G - with longer battery life, a high-quality 3 megapixel autofocus camera, easy to use video recording and hands free voice control. iPhone 3GS includes iPhone OS 3.1, the world's most advanced mobile operating system with features such as Cut, Copy and Paste, MMS, Spotlight Search, landscape keyboard and more.

“Delivering on TELUS' future friendly brand promise, we are excited to bring the iPhone 3GS to Canadians,” said Darren Entwistle, TELUS president and CEO. “Our clients will enjoy this iconic device on TELUS' new next generation wireless network which is based on the most advanced technology available anywhere in the world today.”

The iPhone 3GS will run on TELUS' new next generation network, offering access to Canada's largest 3G+ coverage*.

TELUS is pleased to offer the iPhone 3GS and 3G at the following hardware prices:

Apple iPhone

3 year term

Regular price

8GB 3G

$99.99

$599.99

16GB 3GS Black or White

$199.99

$699.99

32GB 3GS Black or White

$299.99

$799.99

For further information, please register interest at www.telusmobility.com/iPhone. *For HSPA/HSPA+ geographic coverage and population covered as of October 2009.

About TELUSTELUS (TSX: T, T.A; NYSE: TU) is a leading national telecommunications company in Canada, with $9.7 billion of annual revenue and 11.8 million customer connections including 6.3 million wireless subscribers, 4.1 million wireline network access lines and 1.2 million Internet subscribers and more than 100,000 TELUS TV customers. Led since 2000 by President and CEO, Darren Entwistle, TELUS provides a wide range of communications products and services including data, Internet protocol (IP), voice, entertainment and video. In support of our philosophy to give where we live, TELUS, our team members and retirees have contributed $137 million to charitable and not-for-profit organizations and volunteered more than 2.6 million hours of service to local communities since 2000. Nine TELUS Community Boards across Canada lead our local philanthropic initiatives. For more information about TELUS, please visit telus.com.

Forward looking statementsThis news release contains forward looking statements, including the expected availability of new devices and the expected benefits associated with the next generation network. Forward looking statements are not based on historical facts, but rather on current expectations, TELUS assumptions and projections about future events, and are therefore subject to risks and uncertainties which could cause actual results to differ materially from the future results expressed or implied by the forward looking statements. Such statements are qualified in their entirety by the inherent risks and uncertainties surrounding future expectations. Company assumptions and risk factors include those listed in this news release and those listed from time to time in TELUS' reports, public disclosure documents including Management's discussion and analysis, Annual Information Form, and in other filings with securities regulatory authorities in Canada and the United States.

The forward looking statements included in this news release represent TELUS' views as of the date hereof and should not be relied upon as representing its views as of any other date. TELUS specifically disclaims any obligation to update any forward-looking statements contained in this news release or any other forward-looking statement, whether written or oral, that may be made from time to time by it or on its behalf.

Vancouver, B.C. – TELUS today announced that it will launch Canada's largest 3G+ network* on November 5, 2009.

The new next generation wireless network is the latest enhancement to TELUS' multi-network mobile strategy, offering customers the technology for increased wireless data download speeds of up to 21 megabits per second, access to a world class selection of compelling mobile devices and international roaming service to more than 200 countries. This initiative also ensures a smoother transition to fourth generation (4G) wireless technology known as long term evolution (LTE).

“This is a great development for TELUS and consumers in Canada,” said Darren Entwistle, TELUS president and CEO. “Our new wireless network enables advanced speeds and services for more than 30 million Canadians based on the most innovative wireless technology available today. More importantly, it offers Canadians more choice and timely access to almost all major mobile devices in the world across TELUS' three leading wireless networks.”

With TELUS' new advanced wireless network, customers can experience dramatically faster download times for webpages, emails, songs, and movies.

TELUS will offer a number of exciting new devices from HTC, Huawei, LG, Nokia, RIM, Samsung, and Sierra Wireless in time for the holidays, including some on an exclusive basis.

This landmark network development for TELUS ends the monopoly access to iconic devices in Canada's wireless industry – for the first time giving consumers choice in service providers, smartphones and rate plans.

TELUS' existing wireless network portfolio includes Code Division Multiple Access (CDMA) technology that powers Canada's largest third generation (3G) High Speed wireless network and TELUS' Mike network with its industry leading Push-to-Talk capability and business service. TELUS plans to support both of these leading networks for the foreseeable future, providing TELUS customers the full choice of wireless solutions that best suits their needs.

For additional information, please visit telusmobility.com/hspa.

*For HSPA/HSPA+ geographic coverage and population covered as of October 2009.

About TELUSTELUS (TSX: T, T.A; NYSE: TU) is a leading national telecommunications company in Canada, with $9.7 billion of annual revenue and 11.8 million customer connections including 6.3 million wireless subscribers, 4.1 million wireline network access lines and 1.2 million Internet subscribers and more than 100,000 TELUS TV customers. Led since 2000 by President and CEO, Darren Entwistle, TELUS provides a wide range of communications products and services including data, Internet protocol (IP), voice, entertainment and video. In support of our philosophy to give where we live, TELUS, our team members and retirees have contributed $137 million to charitable and not-for-profit organizations and volunteered more than 2.6 million hours of service to local communities since 2000. Nine TELUS Community Boards across Canada lead our local philanthropic initiatives. For more information about TELUS, please visit telus.com.

Forward looking statementsThis news release contains forward looking statements, including the expected availability of new devices and the expected benefits associated with the next generation network. Forward looking statements are not based on historical facts, but rather on current expectations, TELUS assumptions and projections about future events, and are therefore subject to risks and uncertainties which could cause actual results to differ materially from the future results expressed or implied by the forward looking statements. Such statements are qualified in their entirety by the inherent risks and uncertainties surrounding future expectations. Company assumptions and risk factors include those listed in this news release and those listed from time to time in TELUS' reports, public disclosure documents including Management's discussion and analysis, Annual Information Form, and in other filings with securities regulatory authorities in Canada and the United States.

The forward looking statements included in this news release represent TELUS' views as of the date hereof and should not be relied upon as representing its views as of any other date. TELUS specifically disclaims any obligation to update any forward-looking statements contained in this news release or any other forward-looking statement, whether written or oral, that may be made from time to time by it or on its behalf.

Toronto, ON – TELUS today announced that it will be offering the BlackBerry BoldTM 9700 in November, the latest 3G smartphone from Research In Motion (RIM).

“The new BlackBerry Bold 9700 will offer both our business and consumer clients an amazing mobile experience,” said David Neale, senior vice-president of Product and Services at TELUS. “TELUS is focused on smartphone leadership for the benefit of our customers, and to that end we offer a comprehensive line-up of state-of-the-art smartphones to meet our customers' need to stay connected, informed and entertained on the go. The BlackBerry Bold is definitely a great addition to our smartphone selection.”

The BlackBerry Bold 9700 smartphone offers top-of-the-line performance, functionality and features with support for 3G HSDPA networks around the world, a next-generation (624 MHz) processor, 256 MB Flash memory, built-in GPS and Wi-Fi, 3.2MP camera and, a sharp, dazzling display and a premium finish. Its cutting edge engineering and premium finishes extend to the exterior of the handset as well, with the new model integrating the premiere of BlackBerry's new touch-sensitive trackpad. This is in addition to the highly tactile, distinctive, fretted keyboard found in RIM's premium full-QWERTY handsets. Chrome highlights and a leatherette back add to the new smartphone's sleek and elegant look, while the narrow profile, balanced weight and soft-touch frame allow it to sit comfortably in one hand.

“The new BlackBerry Bold 9700 delivers state-of-the-art features and performance in a compact and beautifully designed handset,” said Don Morrison, Chief Operating Officer at Research In Motion. “This sleek and powerful 3G smartphone offers an incredibly refined mobile experience that is ideal for both personal and professional use.”

Additional information about pricing and availability will be shared in the coming weeks.

* Certain music files may not be supported, including files that contain digital rights management technologies.** Some features require BlackBerry Enterprise Server 5.0

Forward looking statementsThis news release contains forward looking statements. Forward looking statements are not based on historical facts, but rather on current expectations, TELUS assumptions and projections about future events, and are therefore subject to risks and uncertainties which could cause actual results to differ materially from the future results expressed or implied by the forward looking statements. Such statements are qualified in their entirety by the inherent risks and uncertainties surrounding future expectations. Company assumptions and risk factors are listed from time to time in TELUS' reports, public disclosure documents including Management's discussion and analysis, Annual Information Form, and in other filings with securities regulatory authorities in Canada and the United States.

About TELUSTELUS (TSX: T, T.A; NYSE: TU) is a leading national telecommunications company in Canada, with $9.7 billion of annual revenue and 11.8 million customer connections including 6.3 million wireless subscribers, 4.1 million wireline network access lines, 1.2 million Internet subscribers and more than 100,000 TELUS TV customers. Led since 2000 by President and CEO, Darren Entwistle, TELUS provides a wide range of communications products and services including data, Internet protocol (IP), voice, entertainment and video. In support of our philosophy to give where we live, TELUS, our team members and retirees have contributed $137 million to charitable and not-for-profit organizations and volunteered more than 2.6 million hours of service to local communities since 2000. Nine TELUS Community Boards across Canada lead our local philanthropic initiatives. For more information about TELUS, please visit telus.com.

The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners. RIM assumes no obligations or liability and makes no representation, warranty, endorsement or guarantee in relation to any aspect of any third party products or services.

Halifax, N.S., – Today, the IWK Health Centre, TELUS and Kids' Health Links Foundation announced the launch of Upopolis, an online social network for young patients in hospital.

The IWK is the first hospital in Atlantic Canada to offer this innovative site to their patients, making hospital walls virtually invisible between family and friends through the power of secured social networking.

Created by Kids' Health Links Foundation (KHLF) and powered by TELUS, Upopolis.com provides the best features of social networking for young patients who often feel disconnected when they're in the hospital. Upopolis provides a personal profile, personal blogs, instant chat and child-friendly games. The site also provides unique features to kids in hospital like a homework site to stay up-to-date with their schoolwork, links to kid-friendly health and wellness information, and connections to other children with the same condition. The Child Life Team champions the Upopolis program and oversees the integration of the program within the hospitals.

“The IWK has been providing care to children and families across the Maritime provinces for 100 years, and over time we have continued to evolve and enhance our ability to meet the needs of our patients,” said Anne McGuire, President and CEO, IWK Health Centre. “We are excited to launch Upopolis as part of that evolution, offering our young patients a new and unique way to connect with their family, friends, teachers and other patients across Canada while in hospital.”

Through a unique partnership with Kids' Health Links Foundation, TELUS provides the technology to develop and build Upopolis. TELUS continues to provide site expansion, ongoing access to Upopolis, managed web hosting, application support and maintenance services. The TELUS Atlantic Community Board also donated $50,000 to help the IWK launch Upopolis.

“With families travelling across the Maritimes to receive medical attention at the IWK, it is important for young patients in care to stay connected to their larger support system. Through secure social networking technology, Upopolis provides that unique capability,” said Marc Filion, Chief Operating Officer and General Manager TELUS Health Solutions. “TELUS is committed to making the hospital experience less isolating for young patients in care.”

Kid's Health Links and TELUS launched the program in 2007 at McMaster Children's Hospital in Hamilton, Ontario. Since then, it continues to expand to hospitals across Canada, including B.C. Children's Hospital and the Children's Hospital of Eastern Ontario. Other hospital and health organizations are expected to be announced later this year. By adapting the TELUS technology, Upopolis has evolved to meet the specific needs of each hospital to create a more advanced social network with new additions like its availability in French.

“The launch of Upopolis at the IWK takes this network from coast-to-coast, connecting kids in care across Canada,” said Basile Papaevangelou, chairman and founder of Kids' Health Links Foundation. “Our goal is to take Upopolis to every hospital across Canada to create a truly national network.”

About Kids' Health Links FoundationKids' Health Links was founded by Basile Papaevangelou and his daughter Christina to connect, through technology, children in health care facilities across Canada with friends and family, their teachers and schoolwork. Kids' Health Links Foundation created Upopolis - an innovative, private online community for children in care. The Kids' Health Links technology solutions help to alleviate stress, isolation and loneliness for children in medical care in order to help children heal faster and better to overcome traumatic medical experiences.

About IWK Health CentreThe IWK Health Centre, located in Halifax, Nova Scotia, provides quality care to women, children and youth of the Maritimes and beyond. In addition to tertiary (highly-specialized) care, the IWK also provides primary care services. The IWK is engaged in leading-edge research, the promotion of healthy families and the education of health professionals and other learners.

About TELUSTELUS (TSX: T, T.A; NYSE: TU) is a leading national telecommunications company in Canada, with $9.7 billion of annual revenue and 11.8 million customer connections including 6.3 million wireless subscribers, 4.1 million wireline network access lines, 1.2 million Internet subscribers and more than 100,000 TELUS TV customers. Led since 2000 by President and CEO, Darren Entwistle, TELUS provides a wide range of communications products and services including data, Internet protocol (IP), voice, entertainment and video. In support of our philosophy to give where we live, TELUS, our team members and retirees have contributed $137 million to charitable and not-for-profit organizations and volunteered more than 2.6 million hours of service to local communities since 2000. Nine TELUS Community Boards across Canada lead our local philanthropic initiatives. For more information about TELUS, please visit telus.com.

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For more information, please contact: Laura FougereIWK Public Relations(902) 470-6740

TELUS to give $100 to support Genesis Place for every new TELUS TV customer in Airdrie

Airdrie, AB – TELUS today announced that for every new TELUS TV customer in Airdrie, it will give $100 to Genesis Place.

“At TELUS we give where we live, and we are excited to support the Genesis Place with a gift of $100 in the name of every new TELUS TV client from now until October 2010,” said Brenda Desjardins, TELUS director of Customer Solutions Delivery in North Calgary. “Signing up for TELUS TV is a win-win situation for the residents of Airdrie. Not only will they benefit from our all digital TELUS TV service, they will help boost the development of a fun recreation centre in their community.”

Starting today, and for one full year, TELUS will give $100 to Genesis Place for every new customer who signs up for TELUS TV and TELUS Satellite TV in Airdrie. In September 2009, TELUS brought TELUS TV to Airdrie, offering more than 390 channels, 35 of which are High Definition (HD) channels. The TELUS Personal Video Recorder (PVR) allows you to pause, replay and record live television. TELUS TV also offers call display on your TV and time shifted channels so you can watch your favourite network broadcast show in four different Canadian timezones. TELUS Satellite TV was launched across British Columbia and Alberta in June 2009, enabling the residents of Airdrie to bundle television with TELUS' wireline services.

“This contribution to Genesis Place enhances our community well-being and we are pleased to see TELUS initiate this program,” says Airdrie Mayor Linda Bruce.

Genesis Place is Airdrie's state of the art leisure and wellness centre offering aquatics, fitness classes, dance studio, a weight rooms, gymnasium and more. Phase Two is scheduled to open in December 2009, which includes a world class gymnastics center, two indoor field houses, 200 metre elevated track, an expanded fitness area and more. Phase Three (two indoor ice surfaces) starting 2012.

To order TELUS TV or for more information, go to telus.com/tv or call 310-MYTV (6988).

About TELUSTELUS (TSX: T, T.A; NYSE: TU) is a leading national telecommunications company in Canada, with $9.7 billion of annual revenue and 11.8 million customer connections including 6.3 million wireless subscribers, 4.1 million wireline network access lines and 1.2 million Internet subscribers and more than 100,000 TELUS TV customers. Led since 2000 by President and CEO, Darren Entwistle, TELUS provides a wide range of communications products and services including data, Internet protocol (IP), voice, entertainment and video. In support of our philosophy to give where we live, TELUS, our team members and retirees have contributed $137 million to charitable and not-for-profit organizations and volunteered more than 2.6 million hours of service to local communities since 2000. Nine TELUS Community Boards across Canada lead our local philanthropic initiatives. For more information about TELUS, please visit telus.com.

TELUS to give $100 to support the Kelowna Family YMCA-YWCA facility expansion for every new TELUS TV customer in Kelowna

Kelowna, B.C. – TELUS TV is becoming a building block for the Kelowna Family YMCA-YWCA facility expansion that will serve Kelowna youth and families.

Starting today, and for one full year, TELUS will give $100 to the YMCA-YWCA expansion fund every time a local resident signs up for TELUS TV service.

“We know how important the new YMCA-YWCA will be to Kelowna's young people and families because Kelowna has been TELUS' home for 100 years,” said Steve Jenkins, TELUS general manager. “Signing up for TELUS TV is a win-win situation for the residents of Kelowna. Not only will they be able to take advantage of all the new features and flexible programming of TELUS TV, they will boost the development of a fun recreation centre in their community.”

This year TELUS brought TELUS TV to Kelowna, offering more than 390 channels, 35 of which are High Definition (HD) channels. The TELUS Personal Video Recorder (PVR) allows you to pause, replay and record live television. TELUS TV also offers call display on your TV and time shifted channels so you can watch your favourite network broadcast show in four different Canadian timezones. TELUS Satellite TV was launched across British Columbia and Alberta in June 2009, enabling the residents of Kelowna to bundle television with TELUS' wireline services.

“A major expansion to the Kelowna Family Y will double our capacity, increase participation and make a significant impact on the health and development of this generation and those to come. Gifts from generous community partners such as TELUS are helping to make this 13,000 square foot addition - which includes a new running track, youth zone, children's and family centre, preventative health and learning spaces and a gymnasium - a reality. Thank you,” said Randy Schueler, Board President, YMCA-YWCA of the Central Okanagan.

The year-round Family Y is undergoing major renovations and expansion to better serve the entire community of Kelowna.

To order TELUS TV or for more information, go to telus.com/tv or call 310-MYTV (6988).

About TELUSTELUS (TSX: T, T.A; NYSE: TU) is a leading national telecommunications company in Canada, with $9.7 billion of annual revenue and 11.8 million customer connections including 6.3 million wireless subscribers, 4.1 million wireline network access lines and 1.2 million Internet subscribers and more than 100,000 TELUS TV customers. Led since 2000 by President and CEO, Darren Entwistle, TELUS provides a wide range of communications products and services including data, Internet protocol (IP), voice, entertainment and video. In support of our philosophy to give where we live, TELUS, our team members and retirees have contributed $137 million to charitable and not-for-profit organizations and volunteered more than 2.6 million hours of service to local communities since 2000. Nine TELUS Community Boards across Canada lead our local philanthropic initiatives. For more information about TELUS, please visit telus.com.

TELUS to give $100 to support the Gateway Project for every new TELUS TV customer in Sechelt

Sechelt, B.C. – Getting Sechelt's Gateway dock and park built can be as easy as switching to a cool new TV service.

Starting today, and for one full year, TELUS will give $100 to the Gateway Project for Sechelt's new dock and park every time a local resident signs up for TELUS TV service.

“We know how important the new dock and park are for Sechelt because we live and work in the community, so we want to do what we can to get it built,” said Mike Black, general manager Customer Solutions Delivery at TELUS. “Signing up for TELUS TV is a win-win situation for the residents of Sechelt. Not only will they be able to take advantage of all the new features and flexible programming of TELUS TV, they will help support the development of a day dock and new park in their community.”

TELUS Satellite TV was launched across British Columbia and Alberta in June 2009, enabling the residents of Sechelt to bundle television availability with TELUS' other home services. TELUS Satellite TV offers more than 390 channels, 35 of which are High Definition (HD) channels. The TELUS Personal Video Recorder (PVR) allows you to pause, replay and record live television. TELUS Satellite TV also offers call display on your TV and time shifted channels so you can watch your favourite network broadcast show in four different Canadian time zones.

TELUS has already committed $45,000 as an initial infrastructure investment for the Gateway Project. The dock will enhance usage of Sechelt's pier area and improve accessibility to the community and shorefront.

“Sechelt thanks TELUS for this grant and the opportunity to add to it. Both are welcome contributions towards the much larger sums we will need to re-establish our downtown waterfront as an active part of our economy and community life, through the Maritime Gateway Project,” said Sechelt Mayor Darren Inkster.

To order TELUS TV or for more information, go to telus.com/tv or call 310-MYTV (6988).

About TELUSTELUS (TSX: T, T.A; NYSE: TU) is a leading national telecommunications company in Canada, with $9.7 billion of annual revenue and 11.8 million customer connections including 6.3 million wireless subscribers, 4.1 million wireline network access lines and 1.2 million Internet subscribers and more than 100,000 TELUS TV customers. Led since 2000 by President and CEO, Darren Entwistle, TELUS provides a wide range of communications products and services including data, Internet protocol (IP), voice, entertainment and video. In support of our philosophy to give where we live, TELUS, our team members and retirees have contributed $137 million to charitable and not-for-profit organizations and volunteered more than 2.6 million hours of service to local communities since 2000. Nine TELUS Community Boards across Canada lead our local philanthropic initiatives. For more information about TELUS, please visit telus.com.

Annual report ranked #3 in world for second year running TELUS named to Down Jones Sustainability World Index for ninth year

Vancouver, B.C. – TELUS has been honoured for providing investors one of the world's best annual reports. TELUS' annual report placed third in this year's prestigious Annual Report on Annual Reports, becoming the only company that has been in the top 10 for six straight years.

“This repeat top 10 ranking confirms again that the quality and transparency of stakeholder disclosure by TELUS is at best-in-class levels as measured on a global basis,” said Robert McFarlane, TELUS executive vice-president and chief financial officer. “This result reflects the high caliber, positive culture and high performance attributes of the TELUS team involved in preparing our annual report.”

The Annual Report on Annual Reports is the only international ranking of corporate annual reports and is in its 13th year of surveying reports from around the world. E.com, the Belgium-based organization owned by U.S. Corporate Essentials, Inc., uses an independent, international rating panel to judge the annual reports and publishes the rankings for the top 300.

TELUS is one of only six companies in the world to earn an A+ rating this year, one of only 12 Canadian companies on the list of the top 300 annual reports and was also ranked third best in the world last year.

This year's judges cited TELUS for its ‘striking' management discussion and analysis saying, “it is well structured, written in plain language and addresses performance and financial conditions with unparalleled clarity and substance.” The TELUS report was also commended as an excellent example for its style, financial clarity, goals, targets, outlook and financial review.

TELUS named to global sustainability index

The Dow Jones Sustainability World Index (DJSI World) has ranked TELUS among the world's leading companies in terms of sustainability. DJSI World highlights the top 10 per cent of the 2,500 largest companies in the world based on long-term economic, environmental and social criteria. This is the ninth consecutive year TELUS has made the index and once again, TELUS is the only North American telecommunications company on the list and one of just 11 Canadian companies included in the global index.

About TELUSTELUS (TSX: T, T.A; NYSE: TU) is a leading national telecommunications company in Canada, with $9.7 billion of annual revenue and 11.8 million customer connections including 6.3 million wireless subscribers, 4.1 million wireline network access lines and 1.2 million Internet subscribers and more than 100,000 TELUS TV customers. Led since 2000 by President and CEO, Darren Entwistle, TELUS provides a wide range of communications products and services including data, Internet protocol (IP), voice, entertainment and video. In support of our philosophy to give where we live, TELUS, our team members and retirees have contributed $137 million to charitable and not-for-profit organizations and volunteered more than 2.6 million hours of service to local communities since 2000. Nine TELUS Community Boards across Canada lead our local philanthropic initiatives. For more information about TELUS, please visit telus.com.

TELUS/IDC study reports more than 60 per cent of Canadians want new ways to communicate with retail and financial service providers

Toronto, ON – The face of customer interaction in Canada is changing. Personal banking is done on the morning commute, customer support is available around the clock and accessibility often trumps location for service providers. Although customer interaction and communications are evolving, one item remains constant - service is central to the future consumer. A new study from TELUS in partnership with IDC Canada shares insight into shifting communications expectations of Canadian consumers. The Future Consumer research further discusses implications for service interaction with Canadian retail and financial service organizations. Key findings of the research include:

• One third of Canadians are looking for new ways to communicate with their bank and the majority want to do so in a personalized manner.• Almost half of Canadians who have a cell phone cannot live without it.• Age is not a determinant of customer communication preferences.• The majority of Canadians agree that overall value is the most important factor for recommending a business.• More than one third of Canadians typically research online when considering purchases of consumer goods including automobiles, music and videos, books, toys, furniture and home furnishings and home renovation products.

The Future Consumer white papers from TELUS and IDC feature new Canadian research to help Canadian retailers and financial service providers better understand communication preferences of their ‘future consumer'. What does this mean for Canadian service providers? They need to adapt to changing customer expectations to deliver a differentiated customer experience.

“The ability to deliver value across customer segments is a strong differentiator for businesses in Canada,” said Ismail Pishori, vice-president of Vertical Marketing at TELUS. “A diverse customer base and the growing competition in today's retail and financial service markets require Canadian organizations to re-examine consumer-facing strategies to differentiate and strategically target consumers.”

Dr. Robert Kerton, professor of Consumer Economics at the University of Waterloo and a consumer issues expert, closely studies the evolution of Canadian consumer habits. “Canadians crave authentic, two-way dialogue and open communications with organizations,” said Kerton. “Effective listening is the first key to a firm's success. For consumers with newer technology, recent research reveals that when they choose their retail and financial service providers they assign increased importance to communication styles, frequency, and approaches.”

The Future Consumer white papers provide further insight into rapidly evolving consumer segments, and how these segments want to interact with service providers. The research confirms that for financial service providers and retailers to provide a positive customer experience, they must balance communication between the tech savvy and traditional consumers for at least the next 10 years. The customer segments are based on communication preferences for customer interaction and the majority of future consumers fall into four categories:

Integrated: Tend to be male and comfortable with all new forms of communication technologies in daily life including laptops, using smart phones and engaging in social networking. They are the first adopters of new communication methods and use the Internet aggressively for information and advice.

Social Networkers: Majority are females and they are enthusiastic adopters of new forms of Internet-based communication tools, and the highest users of social networking, blogs, IM and e-mail.

On the Move: Majority are male students and they are distinguished by their strong adoption of new communication forms based in mobile devices.

Urban Established: The group is tech savvy, but adopts new channels slowly into their lifestyle. They respond to multiple channel approaches to enhance their customer experience including email promotions and notifications.

To further help Canadian businesses better understand how to enhance their customer experience, TELUS Business Solutions has worked with IDC Global Retail & Financial Insights to develop a Customer Experience Assessment Tool. To find out more about this research or the Assessment Canadian businesses can visit www.telus.com/futureconsumer

About TELUSTELUS (TSX: T, T.A; NYSE: TU) is a leading national telecommunications company in Canada, with $9.7 billion of annual revenue and 11.8 million customer connections including 6.3 million wireless subscribers, 4.1 million wireline network access lines and 1.2 million Internet subscribers and more than 100,000 TELUS TV customers. Led since 2000 by President and CEO, Darren Entwistle, TELUS provides a wide range of communications products and services including data, Internet protocol (IP), voice, entertainment and video. In support of our philosophy to give where we live, TELUS, our team members and retirees have contributed $137 million to charitable and not-for-profit organizations and volunteered more than 2.6 million hours of service to local communities since 2000. Nine TELUS Community Boards across Canada lead our local philanthropic initiatives. For more information about TELUS, please visit telus.com.

Vancouver, B.C. – TELUS and Apple have reached an agreement to bring iPhone 3G and iPhone 3GS to Canada this November. Additional information about pricing and availability will be shared in the coming weeks.

Customers can sign up for more information and updates at telusmobility.com/iphone.

Forward looking statementsThis news release contains forward looking statements. Forward looking statements are not based on historical facts, but rather on current expectations, TELUS assumptions and projections about future events, and are therefore subject to risks and uncertainties which could cause actual results to differ materially from the future results expressed or implied by the forward looking statements. Such statements are qualified in their entirety by the inherent risks and uncertainties surrounding future expectations. Company assumptions and risk factors are listed from time to time in TELUS' reports, public disclosure documents including Management's discussion and analysis, Annual Information Form, and in other filings with securities regulatory authorities in Canada and the United States.

About TELUSTELUS (TSX: T, T.A; NYSE: TU) is a leading national telecommunications company in Canada, with $9.7 billion of annual revenue and 11.8 million customer connections including 6.3 million wireless subscribers, 4.1 million wireline network access lines and 1.2 million Internet subscribers and more than 100,000 TELUS TV customers. Led since 2000 by President and CEO, Darren Entwistle, TELUS provides a wide range of communications products and services including data, Internet protocol (IP), voice, entertainment and video. In support of our philosophy to give where we live, TELUS, our team members and retirees have contributed $137 million to charitable and not-for-profit organizations and volunteered more than 2.6 million hours of service to local communities since 2000. Nine TELUS Community Boards across Canada lead our local philanthropic initiatives. For more information about TELUS, please visit telus.com.

At the 2009 Who’s Who in Workplace Health Awards in Toronto, TELUS Health Solutions received the top award for providing a health and wellness service that helps its team members improve their health.

The award salutes TELUS’ STOMP (Stop smoking Over Mobile Phones) initiative, a text-based messaging service that provides around-the-clock support and positive reinforcement to smokers who want to kick the habit. The Who’s Who in Workplace Health industry awards recognize individuals and organizations that have demonstrated leadership and innovation in workplace health and contributed to the health and well-being of Canadian employees and their families.

For the fifth time in seven years, the American Society for Training and Development recognized TELUS with a BEST award, designating TELUS as one of the top organizations worldwide for employee learning and development that drives enterprise-wide success. TELUS was selected as a BEST winner based on several cross-functional and collaborative learning efforts, including social learning, informal learning sessions with leaders and webcasts and online discussions about engagement.

TELUS Global Care and Contact Solutions has been recognized with two new awards to add to its expanding trophy case: Best Customer Care for Wholesale Directory Assistance in the United States and Best of Americas. These latest accomplishments follow the August announcement that TELUS ranked as the best directory assistance provider in Canada for the seventh consecutive time.

The Paisley Group, a directory assistance and operator services consulting company, conducts annual audits of customer service in the directory assistance industry. TELUS was compared with major wholesale providers in the United States and ranked first for customer care – which encompasses agent professionalism, courtesy, call handling, questioning and listening.

TELUS also was named the Best of Americas at the 2009 International Information Service Conference and 118 Awards, based on best-practice achievements in areas such as people management, service quality, client relationship management, technology and innovation.

TELUS was named one of Canada’s best employers by Mediacorp Canada in its 10th annual Canada’s Top 100 Employers competition to determine which employers lead their industries in offering exceptional workplaces. Mediacorp Canada is Canada’s largest publisher of employment-related periodicals and online directories.

The organizations named to the Canada’s Top 100 Employers list for 2010 were evaluated using eight criteria: physical workplace; work atmosphere and social; health, financial and family benefits; vacation and time off; employee communications; performance management; training and skills development; and community involvement. This year, Mediacorp examined the recruitment histories of more than 75,000 employers across Canada and invited 2,600 organizations to enter the competition.

In receiving this prestigious recognition, TELUS joins other leading Canadian employers such as TD Bank Financial Group, the Royal Bank of Canada, Enbridge, l’Oréal Canada, McGill and Simon Fraser universities and Toyota Motor Manufacturing Canada.

Fort McMurray, AB – TELUS today announced the opening of TELUS House Fort McMurray. The new TELUS House represents a healthy and future friendly workplace for TELUS team members, business partners and customers in Fort McMurray to come together to inspire business growth and serve the community.

TELUS House Fort McMurray, at 805 Memorial Drive, is now home to more than 50 TELUS team members and joins TELUS House Edmonton, TELUS House Calgary and Calgary East, and seven other TELUS House locations across Canada. TELUS House is dedicated to team members who are committed to giving back to the community where they live, work and serve.

“Fort McMurray is a vital market for TELUS, and opening the new TELUS House here reflects our long-term commitment to the city, the province and our team members who call Fort McMurray home,” said Karen Radford, president of TELUS Business Solutions. “Fort McMurray is one of the fastest growing communities in the province and TELUS is supporting that growth by investing $700 million in advanced wireless and broadband technologies this year across Alberta. With support from our customers in Fort McMurray, TELUS will continue to grow with the community.”

The 33,560 square-foot TELUS House Fort McMurray stands out for its sustainable use of materials with 80 per cent of the floor finishes and some components of the furniture systems being repurposed from other TELUS locations. It is designed and built to embrace healthy living, conserve energy and minimize impact on the environment.

“TELUS House enables us to showcase the latest in TELUS innovation while encouraging creativity and teamwork,” said Derek Keturakis, general manager, TELUS Customer Solutions Delivery Alberta North. “From TELUS TV to our investment in important community programs, this new workspace is an environment that will benefit our team members, our partners and our customers here in Fort McMurray and across northern Alberta.”

The open office layout of TELUS House Fort McMurray makes optimum use of natural light filtering in through the east facade and a “play” in ceiling levels allows a bright, interesting workspace within. This fresh workplace environment offers a healthy living focus and a unique gathering place for TELUS team members, customers and business partners.

Other features of TELUS House Fort McMurray include a lounge and reception area, two large conference rooms, breakout rooms, storage room, a communications room, refreshment centre and crew area.

In support of the TELUS philosophy to give where we live and to celebrate the opening of TELUS House Fort McMurray, TELUS recognized the TELUS Wood Buffalo Hockey League and the Canadian Cancer Society of Fort McMurray, two of the many community organizations TELUS proudly supports in the region.

“We live here, we work here, we are making a difference here,” said Keturakis. “Giving back to the community is a value entrenched in our own lives and in our TELUS culture. I'm humbled by the generosity of our TELUS team members who lead with their hearts and minds and do their part every day to make Fort McMurray such a great place to live.”

About TELUSTELUS (TSX: T, T.A; NYSE: TU) is a leading national telecommunications company in Canada, with $9.7 billion of annual revenue and 11.8 million customer connections including 6.3 million wireless subscribers, 4.1 million wireline network access lines and 1.2 million Internet subscribers and more than 100,000 TELUS TV customers. Led since 2000 by President and CEO, Darren Entwistle, TELUS provides a wide range of communications products and services including data, Internet protocol (IP), voice, entertainment and video. In support of our philosophy to give where we live, TELUS, our team members and retirees have contributed $137 million to charitable and not-for-profit organizations and volunteered more than 2.6 million hours of service to local communities since 2000. Nine TELUS Community Boards across Canada lead our local philanthropic initiatives. For more information about TELUS, please visit telus.com.

Toronto, ON – A new study from TELUS in partnership with Rotman School of Management released today reveals a major increase in annual losses related to Information Technology (IT) security breaches.

According to the study which surveyed more than 600 IT security professionals across the country:

o IT security breaches cost the average Canadian organization an estimated $834,000 in 2009 – a 97 per cent increase from the $423,000 reported by the study last year. o Similarly, the average number of reported IT security breaches also increased 276 per cent to 11.3 per organization in 2009 – compared with an average of three in 2008.

While every type of organization incurred an increase in breach costs during 2009, the increases were different across sectors:

o Government organizations more than tripled their average annual cost of breaches to $1,000,000 in 2009, up from $321,000 in 2008. o Private companies more than doubled their cost of breaches to $807,000 up from $294,000 in 2008.o Publicly traded companies reported a moderate increase of only six per cent year-over-year.

“The significant increase in reported breaches is sobering, however there are several reasons for this activity and some of them are actually positive,” said Dr. Walid Hejazi, Professor of Business Economics, Rotman School of Management. “Our research indicates that one of the contributing factors behind the surge in IT security-related losses is compliance regulations. Although this factor does not explain all instances of breach increases, it is important to note that because compliance has become a much stronger driver for private companies and government organizations in 2009, capabilities to detect and respond to security compromises have greatly improved. The result is that organizations are now detecting more security threats than ever before and consequently need to allocate more budget to address them appropriately.”“Canadian organizations are finding it difficult to improve their security posture within the current economic climate. However, we found several organizations that performed well despite the adversity. Those organizations tended to review whether or not they were focusing on the right threats and conducted regular assessments of their capabilities to prevent, detect and respond to security concerns,” said Alan Lefort, managing director, TELUS Security Labs. “Too often organizations take a checklist approach to managing security. Without a threat-based view to security management that measures end-to-end capabilities, they are often unprepared when a new type of attack or vulnerability rises to prominence.”

The study also uncovered a rise in employee-related security breaches specifically related to intellectual property. IT security breaches by employees doubled over the past 12 months, with 36 per cent of all IT security incidents in Canada resulting from insider activity. When compared to results from last year's Rotman-TELUS study, the results from 2009 revealed:

For more information, or to request a copy of the study, visit www.telus.com/securitystudy.

About Rotman School of ManagementThe Rotman School of Management at the University of Toronto is redesigning business education for the 21st century with a curriculum based on Integrative Thinking. Located in the world's most diverse city, the Rotman School fosters a new way to think that enables the design of creative business solutions. The School is currently raising $200 million to ensure Canada has the world-class business school it deserves. For more information, visit www.rotman.utoronto.ca.

About TELUSTELUS (TSX: T, T.A; NYSE: TU) is a leading national telecommunications company in Canada, with $9.7 billion of annual revenue and 11.8 million customer connections including 6.3 million wireless subscribers, 4.1 million wireline network access lines and 1.2 million Internet subscribers and more than 100,000 TELUS TV customers. Led since 2000 by President and CEO, Darren Entwistle, TELUS provides a wide range of communications products and services including data, Internet protocol (IP), voice, entertainment and video. In support of our philosophy to give where we live, TELUS, our team members and retirees have contributed $137 million to charitable and not-for-profit organizations and volunteered more than 2.6 million hours of service to local communities since 2000. Nine TELUS Community Boards across Canada lead our local philanthropic initiatives. For more information about TELUS, please visit telus.com.