Lynne Garlick voted 'Best Centre Manager' commented "I'm thrilled to have received my own award but I'm even more proud of my team who go out of their way each day to ensure our clients receive the highest level of service."

Lee Stoddard from the Edinburgh office took first place in the 'Business Development Manager' category whilst Kathy Malaney from the Glasgow office received the 'Best Newcomer' nod.

The final award, 'The Best of the Rest', is open to all staff who do not fit into the other categories - this includes housekeepers, estates, IT, HR, marketing and finance teams - and the winner is Sharon Wild, Abbey's peripatetic Operations Manager.

Julie Grieve, Abbey's Managing Director, commented "Having read all the nominations from across the UK I am extremely proud of all our staff who continue to deliver exceptional service through these tough economic times. Now more than ever our office clients expect value for money and it's evident that they also value the level of service our teams provide, day in, day out."

Julie continued "This year Abbey introduced the industry's first and only customer satisfaction guarantee - our competitors thought we were crazy but these results go a long way to prove our commitment to quality. Yes you might find a slightly cheaper office down the road but that will be reflected in the state of the facilities and the level of service provided. Abbey has always had one of the highest client retention rates in the business and on these results I am confident that will continue."

All winners were presented with a certificate and bottle of champagne by a member of Abbey's senior management team.