An accident? What now?

Safety on and beside the slopes

If you witness an accident on the slopes, please betake to the closest mountain railway station and alert a staff member or call the emergency number. Please try to give information about the location of the accident, the injuries etc. as accurately as possible. Be aware that search and rescue operations are with costs and at the expense of the responsible person.

Emergency numbers (SOS office): 144

Provide precise information
1. WHERE did it happen?
2. WHAT happened?
3. HOW MANY are injured?
4. WHAT KIND of injuries?
5. WAIT for possible inquiries!

Saftey on and beside the slopes

Please inform yourself in advance about the current level of avalanche risk and the 10 FIS rules and behave and act accordingly. We wish you a pleasant and accident-free snow sports day in Arosa Lenzerheide.

Control speed level, manner to personal abilities and prevailing conditions.

Respect the route of the rider ahead.

Take over other riders with sufficient space.

Before starting always take a look up and down.

Only stop at the side lines of the piste and at clearly visible locations.

Only climb or descend on foot along the side lines of the piste.

Pay attention to indications and respect the signs.

Assist in case of accidents and alert the emergency rescue service.

Witnesses and people involved in accidents must provide personal details.

Information of the rescue service

The ski and rescue service supervises and controls only the marked and open slopes. Outside the mountain railway operating hours, the ski slopes are closed and are not protected against any hazards such as avalanches and snow groomers with cable winches. During the evening events arranged by Arosa and Lenzerheide Bergbahnen (mountain railways) AG, the prescribed routes must not be left. It is not allowed to enter forest protection zones. The slopes are marked on both sides at the edge. In case of reckless behavior (in particular disregard of FIS rules, signals, directives and barriers as well as endangering of third persons) the snow sports ticket can be withdrawn.

Avalanche shooting

The slopes and rescue services of Arosa and Lenzerheide Bergbahnen AG carry out hand-, helicopter-, rock-pipe- and gazex- explosions within the snow-sports region during the winter to secure the ski slopes, footpaths and transport facilities. The instructions of the ski and rescue service must be followed strictly. Any responsibility for accidents resulting from the disregard of the safety precautions is rejected.