To reach us, please fill out the message box at the bottom of the page or send us an email at support@firstkudi.com A First Kudi associate will get back to you within 24 HRS.

Common Questions

What is Bitcoin?

Bitcoin is a digital currency that can be sent from user-to-user without the need for an intermediary like a bank. Transactions on the Bitcoin network are recorded in a public distributed ledger called the blockchain.

What are Cryptocurrencies?

Cryptocurrencies are digital currencies designed to work as a medium for exchange. Cryptocurrencies use cryptography and encryption to secure and verify transactions as well as to control the creation of new units of a particular cryptocurrency.

Which Cryptocurrencies / Digital Assets are available on First Kudi?

Currently, First Kudi offers Bitcoin, Naira (NGN) and Gemini Dollar (GUSD), which is a stable coin pegged to the US Dollar. In the future, we plan to offer other digital assets such as Ripple, Ethereum, and other high-quality assets.

What is First Kudi?

First Kudi is a cryptocurrency and digital asset exchange and wallet that allows you buy, trade and store cryptocurrencies and digital assets like bitcoin and ethereum directly using regular, everyday fiat currencies like the Naira. First Kudi also allows you to send other people digital assets, as well as Niara, in a peer-to-peer way.

How do I verify my account on First Kudi?

First, you have to be approved to open an account with First Kudi. In order to be approved, you will need to complete a KYC/AML Procedure. Detail of the procedure are indicated during signup.

Always verify functionality of your account by functional of your account by first making small transfers of funds from your bank account to your First Kudi account, or from another bitcoin wallet to your Kudi wallet, and then ensuring that those funds are reflected in your Kudi account.

How do I deposit money into my First Kudi account?

Deposit can be performed right on the app by clicking NGN and selecting which type of deposit.

Funds can also be transferred to your First Kudi Account using local Visa or MasterCard. The funds will appear in your account in a few seconds when card transactions has been approved.

Funds can also be transferred to your account by direct back account transfer, follow the direction after clicking NGN on the application.

How long does it take for my deposit to arrive on First Kudi?

Credit Card payments are in a few seconds if approved.

Bank Deposits are in a few hours after deposit proof has been submitted.

Bitcoin (BTC) are after 3 confirmations.

How do I withdraw Naira NGN from First Kudi into my bank account?

Click on NGN and follow the withdrawal procedure.

How do I buy and sell cryptocurrencies?

You can buy and sell cryptocurrencies on First Kudi by first linking your bank account to your First Kudi Account, and then transferring funds from your bank account to your First Kudi Account. Once your funds arrive on your First Kudi Account, you can place an order to buy bitcoin (BTC / Gemini Dollar (GUSD). You can also buy other cryptocurrencies listed on First Kudi with bitcoin which you have stored on your Kudi wallet.

To sell bitcoin, you can sell the bitcoin stored in your Kudi Wallet to either NGN / Naira, or to another cryptocurrency listed on First Kudi.

How can I transfer my cryptocurrencies to other wallets?

You can transfer your bitcoin/cryptocurrencies/Naira to other wallets by simply confirming the withdrawal address where you want your digital assets sent, and then clicking WITHDRAW in your Kudi Wallet. You will receive an email asking to confirm that you are under the one who has initiated this transaction. Once you have confirmed this transaction, your assets will be sent to the appropriate address.

More Questions?

For more questions about Kudi Exchange or for issues with your transactions, please send us an email at support@firstkudi.com

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Are you ready to experience financial freedom? Get started with First Kudi today!