Customer Review Of Adrian Brien Hyundai By Ian From South Brighton

I recently accompanied my brother in law, Richard, when he purchased a new Tucson from Matt Beames (who we had not previously met).

Matt demonstrated a strong knowledge of the vehicle and its features. He has an excellent manner and presence – friendly, courteous and very professional.

However, what impressed me the most was how he was able to quickly relate to Richard and was able to gain his confidence.

Richard lacks confidence, has poor relationship skills and doesn’t generally present well. When accompanying him to other dealerships the salesmen presented to me when they knew that Richard was the potential purchaser. Matt was the exception and quickly created a genuine rapport with Richard which in turn gave him the confidence to make the purchase.

You have a great asset in Matt and I commend him to you. If all of your sales staff possess the same level of interpersonal skill you will have a great team.

Customer Review Of Adrian Brien Hyundai By Michael And Christine From St Marys

Customer Review Of Adrian Brien Hyundai By Michael And Christine From St Marys

“Dear Sirs

We would like to pass on some feedback regarding our experiences with your company when we recently purchased our new car.

We purchased our new vehicle, a Hyundai Tucson, approximately three weeks ago from the Hyundai St Marys branch. The customer service we received from your staff, in particular Trisha and Sofia, has been exceptional. Both ladies have been friendly, professional and very accommodating. Any questions or concerns we have had, both pre and post sales, have been dealt with and actioned with the utmost care and swiftness. We have had the opportunity to have dealings with two other car dealerships over the past three months (namely Suzuki and Mazda) due to family members purchasing new cars; in our opinion the customer service received from both of these companies does not compare with the service and attention we have received from your dealership. Trisha and Sofia are to be commended and are a real asset to your company.