Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.

Get a Professional Answer

Via email, text message, or notification as you wait on our site.Ask follow up questions if you need to.

100% Satisfaction Guarantee

Rate the answer you receive.

Ask Pete Your Own Question

Pete, Electronic Engineer

Category: Pool and Spa

Satisfied Customers: 15772

Experience: Over 16 years of experience installing and repairing electronics.

30970729

Type Your Pool and Spa Question Here...

Pete is online now

I have an intellitouch connected to an Intelliflo 4 x 160.

Customer Question

I have an intellitouch connected to an Intelliflo 4 x 160. It worked fine for 6+ years. Recently the intelliflo does not respond to signals to turn on from the intellitouch either based on time program, manually turning on "Pool" (meaning pump) or freeze control signal telling it to turn on. Strangely, if I turn on my pool cleaner, that does start the pump as a pre-requisite. I can also manually start the pump in service mode. So the pump runs and responds to some signals, but not others. Can you tell me what might be causing this?Regards,Michael Demers

Hi Michael,This could be due to a software fault with the Intellitouch, if some signals are being sent ok.First, try updating the firmware: http://www.pentairpool.com/support/control-systems-firmware-updates.htmlLet me know if that works?

Pete,this is not useful to me as I do not have a P&E Micro flash programmer to flash the circuit board on the Intellitouch. That said, I fixed this myself by contacting Pentair support. It turns out the custom speed for my intelliflow for filtration/pool had got erased from the controller, somehow. Resetting this fixed the issue.