Integration Overview

ConnectALL’s integration for Jira Software lets you manage your projects and issues in collaboration with quality, ITSM, and other DevOps teams. Every team can work on applications of their choice and still be able to collaborate efforts. When DevOps tools like ServiceNow, Micro Focus ALM/Quality Center, Salesforce, BMC Remedy, Microsoft, IBM Rational tools are integrated with Jira, all information related to development and issue tracking flow bi-directionally between teams – providing end-to-end traceability in software development.

Get more out of Jira Software with ConnectALL

Use Cases

INTEGRATE JIRA SOFTWARE AND MICRO FOCUS ALM / QUALITY CENTER

Testing team identifies a defect. The defect is replicated to Jira project as a bug. As the development team start to debug, all the updates are synced back to the defect in Micro Focus ALM. Upon completion of development, the defect is resolved.

INTEGRATE JIRA SOFTWARE AND SERVICENOW

A new incident is created in ServiceNow. ConnectALL replicates a corresponding bug in Jira project. The development team starts to debug. All updates along with comments and attachments sync back to the ticket in ServiceNow. Once the bug is solved, the service agent will resolve the ServiceNow ticket.

INTEGRATE JIRA AND AZURE DEVOPS SERVER

A new requirement is added in Azure DevOps Server ->the requirement is replicated and modified in Jira-> a new bug is added and linked to the appropriate requirement in Azure DevOps Server -> the bug is replicated with the link to the modified test case in Azure DevOps Server.