She [Dr. Hirshfeld-Cytron] seems somewhat shy and uncomfortable talking to actual people and does so in a hunched over manner...There was no mention of supplements other than vitamin d and prenatal- and I specifically asked for information but was blown off. Found out later they do have a standard vitamin cocktail recommendation they include in ivf welcome folder but it was missing from mine.

+ Read more

Age

44

Treated

2018

Success with this Doc

No

Race

European

Income

—

Occupation

Marketer or PR

Order & Number of Docs Seen

1st of 2 Docs

Treatment

1 IVF, Donor Sperm

Diagnosis

—

0

How was your experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

She seems somewhat shy and uncomfortable talking to actual people and does so in a hunched over manner. I saw her for the initial consultation, saline sonogram, polypectomy, and then not again until after my negative beta. My original plan - based on her advice and estimates for success - was to do genetic screening and frozen transfer. When they only retrieved and two fertilized it took me stopping he process and asking whether it was better to transfer both now rather than risk losing them in screening process. Then they changed course but (after multiple pleading phone calls) still wouldn’t let me speak with a doctor. As a single person going through this it is very difficult to have no one to discuss options with- including your doctor. Ultimately did 3dau fresh transferand wasnt able to speak with a doctor about how many to transfer. Had my legs in the stirrups already and dying to urinate (they require full bladder for transfer) before I was finally able to talk to some young girl- no clue what her name or role was- about whether I should transfer 1 or 2

What's one piece of advice would you give a prospective patient of Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

Find another clinic entirely

During treatment, were you treated like a number or a human with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

Was barely ever dealing with the same nurse twice. Felt rushed in her office. This place has at least 4 different waiting rooms it’s so big. My protocol seemed to be exactly like everyone else’s that I met, no matter out situation. I mentioned numerous times that my insurance covered only one cycle and this was my only shot at it. When I went for the follow up and she started talking about trial and error and the next protocol she’d try I reminded her I no longer had insurance coverage and she said “oh, I didn’t realize that.” Then she added more meds to the suggested protocol based on the fact I didn’t have endless free tries at this. FCI treats Illinois’ insurance mandate law like an atm machine. She made me feel super confident on my chances based on follicles count and hormone levels in “normal range” and “where they’d like to see them.” Only after did they say - “well, we meant normal for your age”

Describe the protocols Jennifer E. Hirshfeld-Cytron used in your cycles at Fertility Centers of Illinois and their degree of success.

There was no mention of supplements other than vitamin d and prenatal- and I specifically asked for information but was blown off. Found out later they do have a standard vitamin cocktail recommendation they include in ivf welcome folder but it was missing from mine. Was on 150 of Menopur daily plus 300 of gonal-f. Added cetrotide on appropriate days and then triggered with pregnyll. Only the day before trigger did they up dosage, then called me at work on trigger day to say take more final-f asap so I had to leave work unexpectedly midday in order to do so. Was on 2- .1 mg estrogen patches every two days and PIO 1 ml from the day they decided switch to fresh transfer. Had to scramble to get PIO and estrogen in time because hadn’t planned to do transfer yet and insurance company (Progyny) recommended writing to order until I needed it.

Describe your experience with your nurse at Fertility Centers of Illinois. (Assigned nurse: 2 part time people - Jessica and Marnie)

Super nice but they would only give you the information you needed that day. Each communicated in a different way. I have 4 differed Word versions of calendars. They have a new software system to deliver treatment plan and lab results and no one used it beyond initial baseline blood work

Describe your experience with Fertility Centers of Illinois.

Best thing about it is close proximity to where I live. Otherwise it feels like a factory and they treat your body like a science experiment. The single women support group is nice but the psychologist on staff is terrible.

Describe the costs associated with your care under Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

I don’t remember

What specific things went wrong at Fertility Centers of Illinois?

Lost paperwork

Provided conflicting information

Failed to convey critical information

0

Doctor

Jennifer E. Hirshfeld-Cytron

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

0

Clinic

Fertility Centers of Illinois

Chicago

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

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Ask this reviewer a question about their experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

Verified

This patient has provided documentation of treatment at this clinic.

0

Age

31 - 32

Treated

2017 - 2018

Success with this Doc

No

Treatment

6 IUI, 1 IVF

Diagnosis

Anovulation, PCOS

0

We definitely had some communication issues. It wasn't that she [Dr. Jennifer Hirshfeld-Cryton] didn't communicate with me - more that I felt I never got any real answers. Her responses to me always felt very textbook, like she was reading a script, and simply repeated the same information to me over and over again without really addressing my questions. I was also completely misdiagnosed. She diagnosed me with PCOS and told me this diagnosis was based on elevated testosterone levels and anovulation/irregular cycles.

+ Read more

Age

31 - 32

Treated

2017 - 2018

Success with this Doc

No

Race

European

Income

$100K - $199K

Occupation

Consultant

Order & Number of Docs Seen

1st of 2 Docs

Treatment

6 IUI, 1 IVF

Diagnosis

Anovulation, PCOS

0

How was your experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

We definitely had some communication issues. It wasn't that she didn't communicate with me - more that I felt I never got any real answers. Her responses to me always felt very textbook, like she was reading a script, and simply repeated the same information to me over and over again without really addressing my questions.
I was also completely misdiagnosed. She diagnosed me with PCOS and told me this diagnosis was based on elevated testosterone levels and anovulation/irregular cycles. I had one natural pregnancy after my PCOS diagnosis but prior to starting clomid, which resulted in a missed miscarriage - but I knew I could get pregnant. After our 5th failed medicated IUI, I asked for all of my lab work so that I could go for a second and third opinion. At this time she finally suggested a slightly different protocol, stating it was due to my DHEAS levels. I was under her care for 9 months in total before I ever heard anything about DHEAS levels. When I went for my second and third opinions, both doctors agreed traditionally PCOS was a misleading diagnosis - Adrenal PCOS was more likely.
My biggest problem was she didn't look at or address any of this until I basically yelled and was visibly frustrated during one of our consults. PCOS is an easy diagnosis to give someone who has irregular cycles - I don't feel she did her due diligence in reviewing my specific case or results.
After our 4th failed IUI I asked if it was possible there was some sort of scarring or issue as a result of my previous D&C. I had done a saline ultrasound prior to my pregnancy during our initial testing/workup. I asked if maybe we should repeat that test, or if there was anything else to check for scar tissue or issues with my uterus. We did a repeat saline ultrasound and everything looked fine. My second doctor, without me even asking, immediately suggested a hysteroscopy to check for scarring from the D&C as well as investigate whether there may be a cause for my thinner lining. I had the hysteroscopy done and no scarring was found, but I did have a polyp removed. I'll always wonder whether that could have impacted our IUI cycles, and if I could have been pregnant 6 months sooner without resorting to IVF. We are currently undergoing IVF with my second doctor.

What's one piece of advice would you give a prospective patient of Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

Be aggressive. You have to be your own advocate. Do your research, and stand up for yourself.

During treatment, were you treated like a number or a human with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

She didn't customize treatment towards me as an individual until after the 5th failed medicated IUI cycle when I was really upset and vocal about how upset I was. I was also misdiagnosed with elevated testosterone - when in fact it was my DHEAS levels which were elevated, and therefore I could have been treated under entirely different protocol.

Describe the protocols Jennifer E. Hirshfeld-Cytron used in your cycles at Fertility Centers of Illinois and their degree of success.

We did 3 months of clomid with IUI. I responded to the lowest dose of clomid each cycle with at least one dominant follicle. The 3rd cycle I had 2 dominant follicles. My husband's numbers were always good. My lining was on the thin side during each of these cycles - around 5-6 mm at time of trigger.
We then did 3 months of Letrozole, which were a bit of a disaster. Dr. Hirshfeld said if clomid doesn't work in the first 3 tries we should try something else. My first round of letrozole I started on the lowest does and my follicle growth stalled around cycle day 15. Thankfully, rather than cancelling the cycle, she upped my dose - so I took 2 rounds of Letrozole during one cycle. I eventually had a dominant follicle and ovulated. The second round of Letrozole we started with a slightly higher dose, but the same exact thing happened again. That was my 5th failed medicated IUI. For the 6th (after I threw a fit) she added 2 mg dexamethosone with the highest dose of letrozole (I believe it was 7 mg). On CD 10 I had a big fat 20 mm follicle, but my estrogen was only at 70. I was told to trigger. That was my 6th failed medicated IUI. I switched to a new doctor, and moved to IVF. My husband and I felt exhausted, frustrated, defeated, and were sick and tired of wasting time.

Jessica was great, her and I got along very well. There was one cycle where she gave me the wrong date for my IUI. We only realized it because I called with a completely unrelated question and someone looked at my chart and appointment schedule.

Describe your experience with Fertility Centers of Illinois.

This is the only fertility clinic I've worked with, so I don't have anything to compare to. It seems fine, they have good success rates. Sometimes there are longer wait times before your appointment, but that doesn't really bother me as my work schedule is flexible. Most of the staff is friendly and helpful over the phone. They have an online portal where they (should) post all of your test results and ultrasound reports. There is some inconsistency in it's use, but when results are posted it's great to have that detail.

Describe the costs associated with your care under Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

I did have insurance coverage for all of my treatment. I believe without insurance, each ultrasound would have been something like $300.

What specific things went wrong at Fertility Centers of Illinois?

Provided conflicting information

0

Doctor

Jennifer E. Hirshfeld-Cytron

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

9

Clinic

Fertility Centers of Illinois

Chicago

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

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Ask a Question

Ask this reviewer a question about their experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

Verified

This patient has provided documentation of treatment at this clinic.

8

Age

35 - 36

Treated

2017 - 2018

Success with this Doc

No

Treatment

2 IVF

Diagnosis

—

8

As of date she [Dr. Jennifer Hirshfeld-Cytron] has been very open about the process. She is able to explain the process in our terms to understand. We never felt rushed or left with unanswered questions. She even personally called to address questions we had sent to our nurse. She makes you feel important and not just a number...I believe our process to be somewhat basic as I responded well to the stimulation medications. I am a translocation carrier so our process was to get as much embryos as we can to day 5 so we can send out to genetic testing.

+ Read more

Age

35 - 36

Treated

2017 - 2018

Success with this Doc

No

Race

Other

Income

$100K - $199K

Occupation

—

Order & Number of Docs Seen

1 Doc Seen

Treatment

2 IVF

Diagnosis

—

8

How was your experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

As of date she has been very open about the process. She is able to explain the process in our terms to understand. We never felt rushed or left with unanswered questions. She even personally called to address questions we had sent to our nurse. She makes you feel important and not just a number.

What's one piece of advice would you give a prospective patient of Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

She gives you time and doesn’t rush you until you have asked and received everything you need going forward.

During treatment, were you treated like a number or a human with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

She has the patience to listen and is not in a hurry to rush you out the door. She makes you feel she has time for you and remembers you and your situation. She is compassionate but very fair in her expectations so that we know the positives and negatives for each situation.

Describe the protocols Jennifer E. Hirshfeld-Cytron used in your cycles at Fertility Centers of Illinois and their degree of success.

I believe our process to be somewhat basic as I responded well to the stimulation medications. I am a translocation carrier so our process was to get as much embryos as we can to day 5 so we can send out to genetic testing.

Without her, this process would never be able to be executed so smoothly. She is always available and quick to respond to the smallest question. The patience and care were so genuine that you felt like you were family. She truly is keeping this process going and always keeping me informed.

Describe your experience with Fertility Centers of Illinois.

I went to FCI River North but my doctor wasn’t listed in initially starting this review. Everyone at river north is amazing. It’s such a calm place. The staff is friendly and very efficient in getting you on time for your appointment. It’s hard to navigate which waiting room you need to go in as there is like 3 different ones. A little direction on the walls would be helpful so we don’t feel so lost. The front bathroom is always busy and not so clean.

Describe the costs associated with your care under Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

It’s still ongoing but we have some insurance to help but have some responsibilities ourselves. Right now we sit at out of pocket over $10k

8

Doctor

Jennifer E. Hirshfeld-Cytron

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

9

Clinic

Fertility Centers of Illinois

Tinley Park

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

Ask a Question

Ask this reviewer a question about their experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

Verified

This patient has provided documentation of treatment at this clinic.

10

Age

41 - 42

Treated

2017 - 2018

Success with this Doc

?

Treatment

IVF

Diagnosis

—

10

During my visits with Dr. Hirschfield-Cytron, she was very patient, professional and communicated very well what should be expected during the IVF procedure. My husband and I felt very comfortable talking with her and she handled us with compassion.... I'm at the beginning stages of the IVF treatment....Dr. Hirschfield-Cytron explained that the medications I will be taking will help to prevent egg loss so that as many eggs as possible may be retrieved.

+ Read more

Age

41 - 42

Treated

2017 - 2018

Success with this Doc

?

Race

Black or African-American

Income

$50K - $99K

Occupation

—

Order & Number of Docs Seen

1 Doc Seen

Treatment

IVF

Diagnosis

—

10

How was your experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

During my visits with Dr. Hirschfield-Cytron, she was very patient, professional and communicated very well what should be expected during the IVF procedure. My husband and I felt very comfortable talking with her and she handled us with compassion.

What's one piece of advice would you give a prospective patient of Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

I would advice them to not be afraid to ask questions and to be prepared to receive honest and insightful feedback.

During treatment, were you treated like a number or a human with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

My doctor took the time to listen to my husband and I and handled us with empathy and care.

Describe the protocols Jennifer E. Hirshfeld-Cytron used in your cycles at Fertility Centers of Illinois and their degree of success.

At the moment, I'm at the beginning stages of the IVF treatment and am planning to start medications within the next thirty days for egg retrieval. My husband just completed the sperm freeze/preservation a few days ago. Dr. Hirschfield-Cytron explained that the medications I will be taking will help to prevent egg loss so that as many eggs as possible may be retrieved.

Michelle has been great with us as well. She communicates with us well and is also very pleasant to work with. She has described to us what to expect in great detail and has handled us with respect and compassion.

Describe your experience with Fertility Centers of Illinois.

One strength of the clinic is that it is staffed with knowledgeable and professional staff. Another strength is that they offer options to help finance treatments and the location is fairly easy to find. They require psychological counseling which is very helpful as the whole process of IVF treatments can be very stressful. I really can't think of any weaknesses at the moment.

Describe the costs associated with your care under Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

As of today, my husband and I have spent approximately $800 for sperm preservation and clinical exams, however we were advised that an IVF cycle could cost a minimum of about $10,000.

10

Doctor

Jennifer E. Hirshfeld-Cytron

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

Fertility Centers of Illinois

Tinley Park

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

Ask a Question

Ask this reviewer a question about their experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

Verified

This patient has provided documentation of treatment at this clinic.

9

Age

41

Treated

2018

Success with this Doc

No

Treatment

3 IVF

Diagnosis

Diminished Ovarian Reserve, Poor Egg Quality, Other

9

She [Dr. Jennifer Hirshfeld-Cytron] always makes time to reach out and talk to you. She tailors my treatment to my specific situation...She is very thorough when explaining the possibilities of success as well as failure. She always reached out to me after a main procedure to follow up with me on next steps to take. I haven’t been successful at conceiving yet, but I trust doctor Hirschfield and plan to continue trying under her care

+ Read more

Age

41

Treated

2018

Success with this Doc

No

Race

European, Latino

Income

$100K - $199K

Occupation

Consultant

Order & Number of Docs Seen

2nd of 2 Docs

Treatment

3 IVF

Diagnosis

Diminished Ovarian Reserve, Poor Egg Quality, Other

9

How was your experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

She has always shown that she cares. She was always very knowledgeable and always took the time to explain in detail what my specific situation was. I didn’t feel like a number. She is very thorough when explaining the possibilities of success as well as failure. She always reached out to me after a main procedure to follow up with me on next steps to take. I haven’t been successful at conceiving yet, but I trust doctor Hirschfield and plan to continue trying under her care

What's one piece of advice would you give a prospective patient of Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

I you like people telling you the truth and the facts about your situation then she is the right doctor for you. She doesn’t try to sugar code of hold back anything from you. To me that was incredibly important.

During treatment, were you treated like a number or a human with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

The doctor Has two dedicated nurses and is always easy to reach any of them. If you need to talk to the doctor she always makes time to reach out and talk to you. She tailors my treatment to my specific situation.

Describe the protocols Jennifer E. Hirshfeld-Cytron used in your cycles at Fertility Centers of Illinois and their degree of success.

On my first round with her we tried adding micro dose Lupron and steroids to my treatment aside from Follistin and Menopur
On my second round with her we tried Follistin and Menopur in different amounts and she adjusted them along the way plus ganirelix
Aside from that she recommended I added DHEA, CQ10, and fish oil to my daily supplements to help increase egg health.

Describe your experience with the nursing staff.

I was always in touch with the two nurses that work directly with doctor Hirschfield and the were always super helpful and knew me as a person and not a number
The IVF nurses always communicated with me, but they were not as responsive and there isn’t one assigned to your case.

Describe your experience with Fertility Centers of Illinois.

Convenient location in the city
Sometimes experienced long waits to get routinely check ups
Friendly staff
Could significantly improve the financial department, maybe add financial face to face consultations with the patients

Describe the costs associated with your care under Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

Costs so far have been manageable, but our IVF rounds are covered by insurance

[Dr. Hirshfeld-Cytron] Easy to work with, even though I am a remote patient (live in michigan). She did phone consults instead of in person when needed. - She didn't overwhelm with data, but was able to speak to data when I asked for it...Dr. Hirshfeld also shows empathy when she is talking to you, but is also going to be real with you.

+ Read more

Age

37

Treated

2017

Success with this Doc

Yes

Race

European

Income

$100K - $199K

Occupation

—

Order & Number of Docs Seen

3rd of 3 Docs

Treatment

3 IUI, 2 IVF

Diagnosis

Diminished Ovarian Reserve, Poor Egg Quality, Unexplained

9

How was your experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

Some of the things that I like about Dr. Hirshfeld:
- Easy to work with, even though I am a remote patient (live in michigan). She did phone consults instead of in person when needed.
- She didn't overwhelm with data, but was able to speak to data when I asked for it. For example, what percentage chance for XYZ to happen
- She called to talk to me personally when we had to decide whether or not to cancel a cycle.
A few other notes:
- I'm sure she is a busy person, but on two occasions during phone consults my husband and I felt like she was rushing us off the call.

What's one piece of advice would you give a prospective patient of Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

Even though she is the ultimate expert, you should still be your own advocate. Do your research, and ask her what she thinks if you have questions on something.

During treatment, were you treated like a number or a human with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

FCI sees A LOT of patients, so if you are a person that wants to see the same technician, or nurse at every visit, it is not for you. That said, the nurse assigned to you is extremely responsive, and even more helpful. Dr. Hirshfeld also shows empathy when she is talking to you, but is also going to be real with you.

Describe the protocols Jennifer E. Hirshfeld-Cytron used in your cycles at Fertility Centers of Illinois and their degree of success.

First IVF cycle was Lupron Microdose with a priming of estrogen and lupron prior to cycle start. Although the intent was to get me to have a better response to meds, my response was very poor. 2 mature follicles, and a cancelled cycle.
2nd cycle: no priming, high dose of gonal (600 IU) from the start. Dexamethasone steroid added. Menopur on day 5. 16 Follicles, 14 mature eggs retrieved, 6 embryos, 2 frozen, 1 transferred, BFP!

I can't say enough good things. I am also comparing to the nursing staff at the first RE clinic that I went to before transferring to FCI. The staff is quick to respond and answers in full without leaving you guessing. They leave a voicemail and follow up by email if you aren't available.
Marni helped me to get better costs on medications by writing scripts to 5 different pharmacies that I asked her to. I must have emailed her 30 times about medications and she never once acted bothered.
The only watch out is that there wasn't a heads up when a nurse was going to be out of the office. I would most often get an out of office email response, with another person to contact. Sometimes that other person would be out too. If its really urgent, there is an after hours nurse to call though, which I did once.
At my previous clinic the nurses all shared one voicemail account, and you HAD to leave a message and wait for a call back. There was no option for email. They also said they would do something (like call in a script) and several times would not remember. They also lacked empathy and would seem bothered. I NEVER had that experience at FCI.

Describe your experience with Fertility Centers of Illinois.

Strengths are: good variety of locations, very knowledgeable doctors, huge support staff, you can do everything at one location (not go to a separate lab for blood draws), easy to schedule, lots of options for appointment times, was easy to work with even though I live far away in michigan. I like that they partner with Pulling Down the Moon for a holistic angle on treatment if you are into that.
Weakness might be that they could help patients save a bit more $$. For example, I ended up with loads of extra medications on both cycles. I could have ordered less and then reordered. Or they could tell you about alternative brand drugs to consider.

Describe the costs associated with your care under Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

The first cycle was very minimal because we had some insurance coverage. Roughly $500-$1000 for copays. $800 for genetic screening.
The second cycle the coverage was maxed out for medication. Meds were approx $7000. We have not finished paying bills yet, but we expect the same $1000 for co pays and misc.
Without coverage, IVF is about 12k. There would be other charges for freezing, pre-screening test needed, etc. They give you an outline of costs when you consult.

The doctor recommended single embryo transfer, since the quality was very high.

9

Doctor

Jennifer E. Hirshfeld-Cytron

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

9

Clinic

Fertility Centers of Illinois

Chicago

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

Ask a Question

Ask this reviewer a question about their experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

Verified

This patient has provided documentation of treatment at this clinic.

8

Age

34 - 35

Treated

2016 - 2017

Success with this Doc

No

Treatment

3 IUI

Diagnosis

Diminished Ovarian Reserve

8

She's [Dr. Jennifer E. Hirshfeld-Cytron] very candid with the direction she thinks treatment should go. A couple of times I had questions about why we were doing something a particular way, and I've asked if treatment could be adjusted. She's always been open to discussing alternatives, and has been ok with adjusting treatment if it's reasonable. She's a bit blunt (but that's what I prefer), and I get the sense that strong feelings make her uncomfortable. But she was always kind and never made me feel badly for having them.

+ Read more

Age

34 - 35

Treated

2016 - 2017

Success with this Doc

No

Race

European

Income

$100K - $199K

Occupation

—

Order & Number of Docs Seen

1 Doc Seen

Treatment

3 IUI

Diagnosis

Diminished Ovarian Reserve

8

How was your experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

She's very candid with the direction she thinks treatment should go. A couple of times I had questions about why we were doing something a particular way, and I've asked if treatment could be adjusted. She's always been open to discussing alternatives, and has been ok with adjusting treatment if it's reasonable. She's a bit blunt (but that's what I prefer), and I get the sense that strong feelings make her uncomfortable. But she was always kind and never made me feel badly for having them.

What's one piece of advice would you give a prospective patient of Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

Make use of the nurses! She sees a lot of patients, but I'm still satisfied with the level of communication because it's easy to get through to the nurse and get my questions answered quickly.

During treatment, were you treated like a number or a human with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

You don't get to speak directly to the doctor often, as there are a lot of patients at this clinic. But my experience has been that they are good at getting messages to and from the doctor through the nurse. Her nurse Marni is excellent with communication, and quickly gets my questions to the doctor and the answers back to me.

Describe the protocols Jennifer E. Hirshfeld-Cytron used in your cycles at Fertility Centers of Illinois and their degree of success.

So far, IUI with 50mg Clomid. These did not result in a pregnancy, but when my lining was thin she was good about adjusting. I did have good response with the Clomid, so there was no need to change that.

Marni is awesome. She's available via email or phone, and she always calls/emails back quickly. She's enthusiastic and gets my questions to and from the doctor quickly and accurately.

Describe your experience with Fertility Centers of Illinois.

It's a giant place. I like that about it because I know that if I make my monitoring appointments by x time I'll get to work when I need to. Some may feel like a number, but I prefer getting in and out and on to my life.

8

Doctor

Jennifer E. Hirshfeld-Cytron

Communication

Compassion

Explained risks

Adaptability

Frequency seen during appointments

9

Clinic

Fertility Centers of Illinois

Chicago

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

Ask a Question

Ask this reviewer a question about their experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

Verified

This patient has provided documentation of treatment at this clinic.

10

Age

33

Treated

2016

Success with this Doc

No

Treatment

4 IUI, 3 IVF, 2 Egg Freezing

Diagnosis

Recurrent Pregnancy Loss, Unexplained

10

She [Dr. Hirshfeld-Cytron] has explained her proposed next steps, regarding treatment, so that she knows that I understand them, and always asks if I'm comfortable with that approach before proceeding. She, not a nurse, called me with my negative beta, and had already thought of what we could do next. This NEVER happened with my previous RE, where I was always called by a nurse and then asked to schedule an appointment with the Dr...

+ Read more

Age

33

Treated

2016

Success with this Doc

No

Race

European

Income

$100K - $199K

Occupation

—

Order & Number of Docs Seen

2nd of 2 Docs

Treatment

4 IUI, 3 IVF, 2 Egg Freezing

Diagnosis

Recurrent Pregnancy Loss, Unexplained

10

How was your experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

If you are looking for a physician who will hold your hand and speak to you in hushed tones, she may not fit the bill. She is there to help you get pregnant. This may sound as though she has a cold bedside manner, which she doesn't. She's actually very pleasant to speak with. That being said, she won't sugarcoat things, and in my experience, I want the details, as grim as they may be. Dr. H is very intelligent and well-read, and I am very confident in her medical abilities. And I know that she cares about my treatment. She has reviews my file before she talks to me, which may seem like common sense, but the number of doctors I have seen in the past 5 years, unfortunately she is in the minority. The thing that has impressed me the most is, when she has to deliver bad news, she calls me, not a nurse, and already has a plan for going forward.

What's one piece of advice would you give a prospective patient of Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

Be ready for a serious physician. You can tell that she cares, but she is more of a realist. If you're new to infertility treatment, this may seem jarring, but you want someone who will help you get pregnant, not someone who will hold your hand and just make you feel good about undergoing treatment. No one ever got pregnant by holding hands.

During treatment, were you treated like a number or a human with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

She is really well-informed and thoughtful. She has explained her proposed next steps, regarding treatment, so that she knows that I understand them, and always asks if I'm comfortable with that approach before proceeding. She, not a nurse, called me with my negative beta, and had already thought of what we could do next. This NEVER happened with my previous RE, where I was always called by a nurse and then asked to schedule an appointment with the Dr.

Describe the protocols Jennifer E. Hirshfeld-Cytron used in your cycles at Fertility Centers of Illinois and their degree of success.

After 3 complete transfer failures and one blighted ovum with my previous RE, Dr. H suggested doing a diagnostic hysteroscopy before continuing treatment. So I took off a cycle to get that done and the next cycle I prepped for another eSET. That was non-lupron hormone replacement cycle with baby aspirin, vaginal estrogen, and patches, followed by 4 days of medrol, a z-pack, 300mg Endometrin and PIO. This cycle failed and we plan to do a Endometrial Receptivity Assay next.

Marni is easiest reached via email, but is very quick to respond if I have any questions or concerns.

Describe your experience with Fertility Centers of Illinois.

If you have to go in on a Monday or a Friday be prepared to wait a little bit. It's generally a well oiled-machine (very high volume clinic, some people compare it to a cattle call), but at the beginning and end of the week it can get a little bogged down.
The cattle call aspect of the clinic has thrown people off a little bit, wanting a more personalized experience, but they have top SART stats for the city.

Describe the costs associated with your care under Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

Currently minimal (HMO), I have had to pay for tests that aren't covered by my insurance. When I switch to a PPO next year the costs will be greater.

What specific things went wrong at Fertility Centers of Illinois?

Provided conflicting information

10

Doctor

Jennifer E. Hirshfeld-Cytron

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

9

Clinic

Fertility Centers of Illinois

Chicago

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

Ask a Question

Ask this reviewer a question about their experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

Verified

This patient has provided documentation of treatment at this clinic.

8

Age

36 - 37

Treated

2016 - 2017

Success with this Doc

No

Treatment

3 IUI, 1 IVF, 1 Embryo Freezing

Diagnosis

Unexplained

8

Dr. Hirshfeld-Cytron was helpful during the IVF process. We didn't see her very often so I formed more of a relationship with the nurses and ultrasound tech, but she made herself available whenever needed...In order to even begin myself and my husband were required to have bloodwork done. My husband also had a sperm analysis and I had a HSG. All of which came back clear. From there we went on to try 3 medicated IUI's and finally we went through an IVF cycle. We transferred two embryo's during that cycle and were successful in becoming pregnant with our son Blake, but at 19 weeks I went into pre-term labor we lost our dear son.

+ Read more

Age

36 - 37

Treated

2016 - 2017

Success with this Doc

No

Race

European

Income

$50K - $99K

Occupation

Business Executive

Order & Number of Docs Seen

3rd of 3 Docs

Treatment

3 IUI, 1 IVF, 1 Embryo Freezing

Diagnosis

Unexplained

8

How was your experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

Dr. Hirshfeld-Cytron was helpful during the IVF process. We didn't see her very often so I formed more of a relationship with the nurses and ultrasound tech, but she made herself available whenever needed.

What's one piece of advice would you give a prospective patient of Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

Have patience.

Describe the protocols Jennifer E. Hirshfeld-Cytron used in your cycles at Fertility Centers of Illinois and their degree of success.

In order to even begin myself and my husband were required to have bloodwork done. My husband also had a sperm analysis and I had a HSG. All of which came back clear. From there we went on to try 3 medicated IUI's and finally we went through an IVF cycle. We transferred two embryo's during that cycle and were successful in becoming pregnant with our son Blake, but at 19 weeks I went into pre-term labor we lost our dear son.

Michelle was incredible. She was compassionate but full of information. Michelle showed me such kindness through the whole process, and now that we are considering it again I know she will be just as helpful and compassionate.

Describe your experience with Fertility Centers of Illinois.

Having access to a satellite office was rather helpful since it wasn't always easy to get into the city of Chicago for appointments. This clinic works like a well oiled machine, yet they show compassion, understanding and kindness to patients.

Describe the costs associated with your care under Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

It was 11,500 for the total IVF procedure, plus the cost of medicine. I also had the cost of the initial consult with the doctor, the HSG cost, and all 3 IUI's, but I don't recall the cost of each of these items.

8

Doctor

Jennifer E. Hirshfeld-Cytron

Communication

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

Fertility Centers of Illinois

Tinley Park

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

Ask a Question

Ask this reviewer a question about their experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

Verified

This patient has provided documentation of treatment at this clinic.

7

Age

28 - 30

Treated

2016 - 2018

Success with this Doc

No

Treatment

1 IVF

Diagnosis

Male Factor, Poor Egg Quality, Uterine Fibroids

7

She [Dr. Jennifer Hirshfeld-Cytron] was very nonchalant although she was personable I felt like she could’ve gave me more information from the beginning. I wasn’t aware that I have low AMH Or poor egg quality until my last failed cycle...She treated me like a human she was very personable although she was blunt...To make sure you study and know your own body

+ Read more

Age

28 - 30

Treated

2016 - 2018

Success with this Doc

No

Race

Black or African-American

Income

$50K - $99K

Occupation

—

Order & Number of Docs Seen

1st of 2 Docs

Treatment

1 IVF

Diagnosis

Male Factor, Poor Egg Quality, Uterine Fibroids

7

How was your experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

She was very nonchalant although she was personable I felt like she could’ve gave me more information from the beginning. I wasn’t aware that I have low AMH Or poor egg quality until my last failed cycle.

What's one piece of advice would you give a prospective patient of Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

To make sure you study and know your own body

During treatment, were you treated like a number or a human with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

She treated me like a human she was very personable although she was blunt

Nurse Michelle was a very positive and have A great attitude as well as energy

Describe your experience with Fertility Centers of Illinois.

I think the clinic overall is very good when you come in as long as you’re on time for your appointment you’ll be seen within five minutes of sitting down. The front desk if friendly most of the time .

Describe the costs associated with your care under Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

I pay $25 copay I have insurance which covered most of the calls if not all of the calls I have only pay out of pocket $175 into years I have received one with Retrieval and to transfer one being fresh and the other being frozen. I now have one retrieval left. I would have to pay out-of-pocket for a fresh or frozen transfer and that cost is $3500 not including any meds , Labs or ultrasounds.

7

Doctor

Jennifer E. Hirshfeld-Cytron

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

8

Clinic

Fertility Centers of Illinois

Tinley Park

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

Ask a Question

Ask this reviewer a question about their experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

Verified

This patient has provided documentation of treatment at this clinic.

10

Age

41 - 43

Treated

2016 - 2018

Success with this Doc

No

Treatment

1 IVF, 4 Embryo Freezing, Donor Sperm

Diagnosis

Tubal Blockage, Uterine Fibroids

10

When I first met Dr. Hirschfield she explained to me that being a women over 40 it may be hard to conceive. She also recommended pgs testing unfortunately I cannot afford the testing. She explained it may take up to five cycles to conceive.. I am open to the cycles in order to be able to have a child.....Dr. Hirschfield is a great doctor every step of the way she communicated with me. As a woman in no way did she treat me like a number she was open and honest about each protocol and cycle.

+ Read more

Age

41 - 43

Treated

2016 - 2018

Success with this Doc

No

Race

Other

Income

$50K - $99K

Occupation

—

Order & Number of Docs Seen

1 Doc Seen

Treatment

1 IVF, 4 Embryo Freezing, Donor Sperm

Diagnosis

Tubal Blockage, Uterine Fibroids

10

How was your experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

When I first met Dr. Hirschfield she explained to me that being a women over 40 it may be hard to conceive. She also recommended pgs testing unfortunately I cannot afford the testing. She explained it may take up to five cycles to conceive.. I am open to the cycles in order to be able to have a child..

What's one piece of advice would you give a prospective patient of Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

Be open minded

During treatment, were you treated like a number or a human with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

Dr. Hirschfield is a great doctor every step of the way she communicated with me. As a woman in no way did she treat me like a number she was open and honest about each protocol and cycle.

Be open minded.. this journey is not an easy one.. be prepared to sit and wait everyday for blood testing and ultrasound do adjust your schedule..the clinic will try and get you in and out as fast as possible..weaknesses would be they don’t have enough staff to draw blood.. which can cause a longer wait..

Describe the costs associated with your care under Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

190,000.plus
I was advised that my fibroids may be causing an issue with the baby implanting so I had surgery after my first cycle.. I believe that I have spent a lot of money during this process..I have spent so much money that I cannot afford pgs testing

10

Doctor

Jennifer E. Hirshfeld-Cytron

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

Fertility Centers of Illinois

Chicago

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

Ask a Question

Ask this reviewer a question about their experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

Verified

This patient has provided documentation of treatment at this clinic.

9

Age

37

Treated

2016

Success with this Doc

14 Eggs Frozen

Treatment

1 Egg Freezing

Diagnosis

PCOS

9

She [Dr. Hirshfeld-Cytron] answered all of my questions in a professional yet honest manner and worked with my ideal timeline to get the retrieval completed before the end of the year (and I'd have new insurance that potentially wouldn't help cover the costs)...She recommended acupuncture. I have been seeing a Chinese medicine doctor for seasonal acupuncture for years; but for the month or two leading up to my retrieval, I went to him once a week...

+ Read more

Age

37

Treated

2016

Success with this Doc

14 Eggs Frozen

Race

European

Income

$100K - $199K

Occupation

—

Order & Number of Docs Seen

1 Doc Seen

Treatment

1 Egg Freezing

Diagnosis

PCOS

9

How was your experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

Had a good experience with her. She answered all of my questions in a professional yet honest manner and worked with my ideal timeline to get the retrieval completed before the end of the year (and I'd have new insurance that potentially wouldn't help cover the costs).

What's one piece of advice would you give a prospective patient of Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

Come prepared with your own questions to make the most of your time together.

Describe the protocols Jennifer E. Hirshfeld-Cytron used in your cycles at Fertility Centers of Illinois and their degree of success.

She recommended acupuncture. I have been seeing a Chinese medicine doctor for seasonal acupuncture for years; but for the month or two leading up to my retrieval, I went to him once a week.

The nurses at FCI River North (where I saw the doctor and had my retrieval done) were great.

Describe your experience with Fertility Centers of Illinois.

I was a patient at FCI River North: I appreciated everyone who worked there. They see a large quantity of patients, so I understand how some people might "feel like a number" during a very emotional time. But I never felt this way. I kept their responsibilities in perspective and was always friendly and upbeat -- and received the same in return.

Describe the costs associated with your care under Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

Haven't received the final-final tally for everything yet. But I'm looking at somewhere between $6k-$9k total with my insurance.

What specific things went wrong at Fertility Centers of Illinois?

Failed to call in prescriptions to pharmacy

9

Doctor

Jennifer E. Hirshfeld-Cytron

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

Fertility Centers of Illinois

Tinley Park

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

Ask a Question

Ask this reviewer a question about their experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

Verified

This patient has provided documentation of treatment at this clinic.

10

Age

29 - 31

Treated

2016 - 2018

Success with this Doc

Yes

Treatment

3 IUI, 1 IVF

Diagnosis

Anovulation, Male Factor, PCOS

10

Dr. Hirshfeld is a clear communicator who always took time to answer my questions. She was very proactive with my treatment, particularly after a chemical pregnancy. I felt confident working with her...My (numerous) questions were always answered quickly either by my nurse or doctor. I was always taken for appointments in a timely manner. I felt like Dr. Hirshfeld was also proactive with my treatment.

+ Read more

Age

29 - 31

Treated

2016 - 2018

Success with this Doc

Yes

Race

European

Income

—

Occupation

—

Order & Number of Docs Seen

1 Doc Seen

Treatment

3 IUI, 1 IVF

Diagnosis

Anovulation, Male Factor, PCOS

10

How was your experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

Dr. Hirshfeld is a clear communicator who always took time to answer my questions. She was very proactive with my treatment, particularly after a chemical pregnancy. I felt confident working with her.

What's one piece of advice would you give a prospective patient of Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

As with any doctor, ask questions so that you are fully aware of next steps and why certain things are happening.

During treatment, were you treated like a number or a human with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

My (numerous) questions were always answered quickly either by my nurse or doctor. I was always taken for appointments in a timely manner. I felt like Dr. Hirshfeld was also proactive with my treatment.

Marni was always quick to respond to my emails and was a great liaison between Dr. Hirshfeld and myself.

Describe your experience with Fertility Centers of Illinois.

Sometimes monitoring appointments can run behind. For other appointments, I was always seen in a timely manner. Also, FCI’s billing department is horrible. Always double check your statements to make sure things check out.

10

Doctor

Jennifer E. Hirshfeld-Cytron

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

8

Clinic

Fertility Centers of Illinois

Chicago

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

Ask a Question

Ask this reviewer a question about their experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

Verified

This patient has provided documentation of treatment at this clinic.

10

Age

30 - 31

Treated

2017 - 2018

Success with this Doc

Yes

Treatment

3 IVF

Diagnosis

PCOS, Other

10

Doctor Hirshfeld did not stop until I had the correct diagnosis. She is a wealth of knowledge!! She was extremely detailed in all appointments and made me feel like I was top priority. I never walked out of an appointment confused. After years of going through infertility treatment at another clinic, I’m so glad I switched to Dr Hirshfeld...we are finally having a baby!...She truly cares about her patients and listens to all concerns. I never felt rushed.

+ Read more

Age

30 - 31

Treated

2017 - 2018

Success with this Doc

Yes

Race

Other

Income

$100K - $199K

Occupation

Teacher

Order & Number of Docs Seen

2nd of 3 Docs

Treatment

3 IVF

Diagnosis

PCOS, Other

10

How was your experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

Doctor Hirshfeld did not stop until I had the correct diagnosis. She is a wealth of knowledge!! She was extremely detailed in all appointments and made me feel like I was top priority. I never walked out of an appointment confused. After years of going through infertility treatment at another clinic, I’m so glad I switched to Dr Hirshfeld at FCI- we are finally having a baby!

What's one piece of advice would you give a prospective patient of Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

Don’t give up and have faith.

During treatment, were you treated like a number or a human with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

She truly cares about her patients and listens to all concerns. I never felt rushed.

Describe your experience with the nursing staff.

I never felt confused on any of my testing done. They are such a compassionate staff.

Describe your experience with Fertility Centers of Illinois.

Strengths- prompt with appointment times, relaxed atmosphere, and friendly/caring staff. Easy parking at the River North and Tinley locations. Flexible with scheduling blood work and ultrasounds around work.

10

Doctor

Jennifer E. Hirshfeld-Cytron

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

Fertility Centers of Illinois

Tinley Park

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

Ask a Question

Ask this reviewer a question about their experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

Verified

This patient has provided documentation of treatment at this clinic.

5

Age

41 - 42

Treated

2017 - 2018

Success with this Doc

?

Treatment

Surrogacy

Diagnosis

Diminished Ovarian Reserve, Poor Egg Quality

5

all i was told [by Dr. Jennifer E. Hirshfeld-Cytron] at the beginning was to take some vitamins...The doctor in not very available all the time all the communication is with the nurses...the doctors is not the most empathetic, i think she has so many patient that its like a baby factory to her. She is always in a rush to get you out of the office she is some what cold. She did give me the facts out cold...

+ Read more

Age

41 - 42

Treated

2017 - 2018

Success with this Doc

?

Race

—

Income

$50K - $99K

Occupation

Architect

Order & Number of Docs Seen

1 Doc Seen

Treatment

Surrogacy

Diagnosis

Diminished Ovarian Reserve, Poor Egg Quality

5

How was your experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

the doctors is not the most empathetic, i think she has so many patient that its like a baby factory to her. She is always in a rush to get you out of the office she is some what cold. She did give me the facts out cold

What's one piece of advice would you give a prospective patient of Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

be patient and have questions at the beginning

During treatment, were you treated like a number or a human with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

The doctor in not very available all the time all the communication is with the nurses

Describe the protocols Jennifer E. Hirshfeld-Cytron used in your cycles at Fertility Centers of Illinois and their degree of success.

there is always a lot of patients every day, the clinic is a very fast pace i think that they forgot that there helping people build a family. Everything in the clinic is very standardized its all like taking a number.

Describe the costs associated with your care under Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

i have insurgence but i have a copay of $50 every visit, some times 3 to 4 visits a week

5

Doctor

Jennifer E. Hirshfeld-Cytron

Communication

Trustworthiness

Explained risks

Frequency seen during appointments

8

Clinic

Fertility Centers of Illinois

Chicago

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

Ask a Question

Ask this reviewer a question about their experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

5

Age

32 - 33

Treated

2015 - 2016

Success with this Doc

No

Treatment

1 IVF

Diagnosis

PCOS

5

She [Dr Jennifer Hirshfeld-Cytron] is very clinical and intelligent. Do not go to see her if you are looking for warm and fuzzy, she will be caring but in a matter of fact straightforward manner. And will not give hope, just statistics...I definitely felt rushed there [at FCI in Tinley Park], like they want to get you in and out quickly. But they did definitely personalize the treatment

+ Read more

Age

32 - 33

Treated

2015 - 2016

Success with this Doc

No

Race

European

Income

—

Occupation

Business Executive

Order & Number of Docs Seen

1 Doc Seen

Treatment

1 IVF

Diagnosis

PCOS

5

How was your experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

She is very clinical and intelligent. Do not go to see her if you are looking for warm and fuzzy, she will be caring but in a matter of fact straightforward manner. And will not give hope, just statistics.

What's one piece of advice would you give a prospective patient of Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

Do not expect a lot of emotional coaching.

During treatment, were you treated like a number or a human with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

I definitely felt rushed there, like they want to get you in and out quickly. But they did definitely personalize the treatment

Describe the protocols Jennifer E. Hirshfeld-Cytron used in your cycles at Fertility Centers of Illinois and their degree of success.

Only transfering one embryo due to a bicornuate uterus. Going straight to IVF because of PCOS and bicornuate uterus.

Describe the costs associated with your care under Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

BlueCross covered quite a bit but it was still expensive for the average person. And freezing embryos cost $1,200. Not covered by insurance.

5

Doctor

Jennifer E. Hirshfeld-Cytron

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

6

Clinic

Fertility Centers of Illinois

Tinley Park

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

Ask a Question

Ask this reviewer a question about their experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

Verified

This patient has provided documentation of treatment at this clinic.

8

Age

41

Treated

2016

Success with this Doc

?

Treatment

1 IVF

Diagnosis

Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality, Other

8

Only saw the doctor [Dr. Jennifer Hirshfeld-Cytron] during the initial and end of treatment. She was nice and provided the information in a very tactical manner...She was a nice doctor; and very upfront about my specific treatment....Expect a very factual encounter...Overall it was an okay experience considering the circumstances. Most of the communication and treatment plan came from the nurses.....

+ Read more

Age

41

Treated

2016

Success with this Doc

?

Race

—

Income

$100K - $199K

Occupation

—

Order & Number of Docs Seen

2nd of 2 Docs

Treatment

1 IVF

Diagnosis

Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality, Other

8

How was your experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

Overall it was an okay experience considering the circumstances. Most of the communication and treatment plan came from the nurses. Only saw the doctor during the initial and end of treatment. She was nice and provided the information in a very tactical manner.

What's one piece of advice would you give a prospective patient of Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

Expect a very factual encounter.

During treatment, were you treated like a number or a human with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

She was a nice doctor; and very upfront about my specific treatment.

Describe the protocols Jennifer E. Hirshfeld-Cytron used in your cycles at Fertility Centers of Illinois and their degree of success.

She knows her stuff, but can take it for grant that patients know what she is referring too. She was very compassionate during my second treatment. Overall, really good nurse!

Describe your experience with Fertility Centers of Illinois.

The receptionist was awesome (Rita) and so was the phlebotomist (Allison). Overall, I didn't wait long to see the doctors, phlebotomist or nurses; they ran like a well oiled machine. I did overhear a nurse one time, telling the receptionist not put a patient to voicemail; it was a little off putting.

Describe the costs associated with your care under Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

Around $10,000 for a complete cycle

What specific things went wrong at Fertility Centers of Illinois?

Failed to inform you of changes in protocol

Provided conflicting information

8

Doctor

Jennifer E. Hirshfeld-Cytron

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

8

Clinic

Fertility Centers of Illinois

Tinley Park

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

5

Age

27

Treated

2014

Success with this Doc

?

Treatment

IUI, IVF

Diagnosis

Anovulation, PCOS

5

She [Dr. Hirshfeld-Cytron] is obviously well trained and cares for her patients bit it seemed she was almost too busy to deal with me. She seemed distracted which made me feel not so great when I was already feeling down about the situation...I was told to keep trying naturally and hopefully that will work. I told her that 16 months of trying and no luck I'd like to go further into why this is happening.

+ Read more

Age

27

Treated

2014

Success with this Doc

?

Race

Other

Income

$0 - $49K

Occupation

Sales Representative

Order & Number of Docs Seen

1 Doc Seen

Treatment

IUI, IVF

Diagnosis

Anovulation, PCOS

5

How was your experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

She is obviously well trained and cares for her patients bit it seemed she was almost too busy to deal with me. She seemed distracted which made me feel not so great when I was already feeling down about the situation.

What's one piece of advice would you give a prospective patient of Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

Have questions ready. It is easy to feel rushed and forget you wanted to ask something.

During treatment, were you treated like a number or a human with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

I was rushed by the staff every appointment I had. I would have wanted more time spent and honestly a little more eye contact would have helped.

Describe the protocols Jennifer E. Hirshfeld-Cytron used in your cycles at Fertility Centers of Illinois and their degree of success.

I was told to keep trying naturally and hopefully that will work. I told her that 16 months of trying and no luck I'd like to go further into why this is happening.

Describe your experience with the nursing staff.

The nurses seemed great. They were always in a rush which is not what you want when dealing with such a delicate situation.

Describe your experience with Fertility Centers of Illinois.

They had good organization but they were always over booked. Long waits, rushing through appointments. They were always nice to me and my husband. I would still suggest going there as any help with trying to conceive is welcome.

5

Doctor

Jennifer E. Hirshfeld-Cytron

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

6

Clinic

Fertility Centers of Illinois

Tinley Park

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

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Ask a Question

Ask this reviewer a question about their experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

Verified

This patient has provided documentation of treatment at this clinic.

9

Age

28 - 30

Treated

2013 - 2015

Success with this Doc

Yes

Treatment

4 IUI, 2 IVF

Diagnosis

Anovulation

9

She [Dr. Hirshfeld-Cytron] was a busy lady but always made time for me when I needed her. She knew my name, what my husband did for work, and seemed to genuinely care about my concerns...She was a busy physician but very competent and always made time for her patients. I wish she would've explained my diagnosis more with me but she was always willing and able to answer questions. She was extremely smart. Very researched based and did her homework. She was aggressive with treatment (in a good way) and just wanted me to get pregnant...

+ Read more

Age

28 - 30

Treated

2013 - 2015

Success with this Doc

Yes

Race

—

Income

$50K - $99K

Occupation

Lawyer

Order & Number of Docs Seen

1 Doc Seen

Treatment

4 IUI, 2 IVF

Diagnosis

Anovulation

9

How was your experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

She was a busy physician but very competent and always made time for her patients. I wish she would've explained my diagnosis more with me but she was always willing and able to answer questions. She was extremely smart. Very researched based and did her homework. She was aggressive with treatment (in a good way) and just wanted me to get pregnant.

What's one piece of advice would you give a prospective patient of Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

The entire clinic is successful because of the nurses. The nurses are the key. Ask them all the questions you want or need to ask. They are so amazing.

During treatment, were you treated like a number or a human with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

She was a busy lady but always made time for me when I needed her. She knew my name, what my husband did for work, and seemed to genuinely care about my concerns.

9

Doctor

Jennifer E. Hirshfeld-Cytron

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

9

Clinic

Fertility Centers of Illinois

Tinley Park

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

Ask a Question

Ask this reviewer a question about their experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

Verified

This patient has provided documentation of treatment at this clinic.

6

Age

31

Treated

2016

Success with this Doc

No

Treatment

Fertility Medications

Diagnosis

Recurrent Pregnancy Loss, Tubal Blockage

6

She [Dr. Jennifer Hirshfeld-Cytron] performed an ultrasound to check for blocked tubes and once she found a blockage she referred me to a surgeon...Not super friendly...She is very knowledgeable and I didn’t feel rushed in her office and she always took the time to answer my questions. She wasn’t very warm or overly friendly. I felt like she knew what she was doing but she misdiagnosed my case.

+ Read more

Age

31

Treated

2016

Success with this Doc

No

Race

European

Income

$0 - $49K

Occupation

—

Order & Number of Docs Seen

1 Doc Seen

Treatment

Fertility Medications

Diagnosis

Recurrent Pregnancy Loss, Tubal Blockage

6

How was your experience with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

She is very knowledgeable and I didn’t feel rushed in her office and she always took the time to answer my questions. She wasn’t very warm or overly friendly. I felt like she knew what she was doing but she misdiagnosed my case.

What's one piece of advice would you give a prospective patient of Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

None

During treatment, were you treated like a number or a human with Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois?

Not super friendly

Describe the protocols Jennifer E. Hirshfeld-Cytron used in your cycles at Fertility Centers of Illinois and their degree of success.

She performed an ultrasound to check for blocked tubes and once she found a blockage she referred me to a surgeon

Amy was very organized and very friendly. She was easy to talk to and easy to get ahold of when I called the office. She explained everything in detail and went over all of the paperwork I was getting sent home with very thoroughly.

Describe your experience with Fertility Centers of Illinois.

Short wait time every time I came in. Easy to make an appointment. The receptionist was very helpful with insurance information and explaining my benefits and what I would pay for services. The phlebotomist was great.

Describe the costs associated with your care under Jennifer E. Hirshfeld-Cytron at Fertility Centers of Illinois.

I had already met my deductible for the year and my max out of pocket so seeing her and all procedures were free to me.