Testimonials

Great advice and extensive stocks. Good opening times.

Anonymous

4 months ago

Karen & Luke
We bought a Catalina swim spa last summer and have been using it for just over a year.
Delivery
We had this delivered to site during an extension build. It turned up on the date and time as agreed.
It's a big unit so won't fit down a standard width side alley, but fortunately we were able to crane it over the fence on to our property.
It is very heavy so you will need hands and trolleys on site to get it into the desired position.
Installation
Because our builder/electrician was still on site we had this connected up to the power supply by them. It was a fairly straight forward job in their hands. They advised putting in a waterproof on / off switch on the end of the tub to allow for easy power management.
After filling the tub, which took quite a while, we turned it on and followed the instructions in the user manual which were clearly written. Everything worked as expected making this an easy installation.
General Maintenance
We've been using the tub several times a week for a year with no troubles. Once you get used to checking the water balance and adjusting the chemical levels it's easy to know what to do to keep the spa just right. We check levels a few times a week but it only takes a couple of minutes to do this.
We've cleaned the filters 4 times in the year, but should maybe do this a bit more often.
The cover has been cleaned three times and it's still looking good, especially when you use the vinyl spa spray which is a recent purchase and one I'll be doing again and again - it looks like new!!.
Usage
We love this spa. It's been great fun with the family - we have 3 young kids and their swimming and water confidence has improved immeasurably.
Winter nights are completely different experiences now - instead of being stuck inside watching the TV we can spend real family time together in the spa.
As keen swimmers we've also been able to maintain our swim fitness without having to go to the sports centre. You can swim against the jets but we prefer using the supplied resistance band system.
Thank you Ian & Helen - WE LOVE OUR SWIM SPA :-)

Karen Silverton

2 years ago

After choosing Chiswell pools, we have nothing but praise for Ian and his team for helping us find the correct hot tub,installing and commissioning it.Although Ian is very busy nothing is too much trouble and is always willing to help.We would also like to thank 'wez' and Joel who installed the tub.We would thoroughly recommend Chiswell pools for quality products and installation.

Andrew Murray

2 years ago

Super friendly and knowledgeable staff. I received efficient and expert service when I purchased my hot tub....delighted!

Holly Harding

2 years ago

They are very helpful polite and friendly people I have had various problems with my pool and they have guided me through all of them.i would recommend them to anybody that is having pool problems they also have everything you need to keep your pool maintained and more

Mr Bridge

2 years ago

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