Service Level Agreement

Important Usage Agreements

Octolyptus Hosting Solutions provides web hosting to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. All clients of Octolyptus Hosting Solutions are subject to the following terms of service:

Indemnification Policy

You agree to use all Octolyptus Hosting Solutions services and facilities at your own risk. Octolyptus Hosting Solutions specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall Octolyptus Hosting Solutions be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages.

Customer agrees that it shall defend, indemnify, save and hold Octolyptus Hosting Solutions harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Octolyptus Hosting Solutions, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Octolyptus Hosting Solutions against liabilities arising out of Any injury to person or property caused by any products sold or otherwise distributed in connection with Octolyptus Hosting Solutions's server.

Octolyptus Hosting Solutions reserves the right to intervene with any of the sites hosted on its servers in the interest of its customers. Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party Copyright infringement any defective products sold to customer from Octolyptus Hosting Solutions's server. Octolyptus Hosting Solutions shall be the sole judge of what violates this Policy.

Billing

At this time we bill monthly, quarterly, semi-annually and annually, depending upon the plan. If you are not satisfied within your first 30 days we would be happy to provide you with a full refund (For some special offers the money-back-guaranteed day will be varied; and Domain Name registration fee is nonrefundable).