Installation problem I am trying to install my new intuos3 A5 on my Vista Premium notebook and after it is done successfully then another message comes up saying to reinstall tablet version mismatch? Ive uninstalled several times and restart still same msg appraers!

1 Answer

After much reading and searching and not finding anything I decided just to download a newer driver from their site wacom.com. It worked perfect! So the CD that came with the tablet is probably out dated!

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Related Questions:

after the incompatibility message, another window wil appear with two options: reinstall the software and software is installed and working successfully. click on reinstall software and it will install this time.

I'm getting the same problem - for some reason it's removed all pen pressure sensitivity recognition from the tablet. I'm going to try re-installing the drivers tonight, I'll get back to you if I figure it out.

Im assuming its a new machine and when you first booted Vista failed. When you boot up, press the F10 key. This will take you to a menu to start your Acer machine from the begining. It takes a while for the first complete boot. I hope this answers your question. If not, post back and we'll diagnose your problem again. Best of luck!
Greg

hello , friend its very easy to do that, steps are1. insert bootable cd/dvd VISTA.home premium DVD.2. Boot from tht cd and start the installation.
3. Format the whole HDD and create new partiotion as there is facility of doing this before installing.
4. Remember format whole disk. and then go for installations . 3. once it i completed install all video, audio e.tc. drivers.4. if you dont have that drivers pls download it from toshiba site by entering the toshiba serial no

Hello,
Thanks for the e-mail,
I tried the suggestions made by 'marked' but had no success. However, I have installed the latest version of Corel PainShop Pro (V.X2) which works OK and this has solved the problem.
Regards,
Comus

I did solve it myself. Having downloaded the new drivers off the Wacom website, I hadn't realised they were still sitting on my desktop waiting to be installed. Once I found the folder and opened and installed it everything worked fine!