Process Improvement & Software Integration

It often takes the “out of town” expert to facilitate an unbiased review of your internal processes.

Power Steering has worked with CDCs of all sizes and organizational structures in reviewing operations, CDC workflow, loan approval timelines/workflow, and other areas’ operations (including internal restructuring). It is important to have someone with the knowledge accompanied by a respectful (human) approach when performing this type of work. Power Steering works with your staff in a relatable and respectful manner that will bring all faces to the table ready to work together to improve operations as a team. Power Steering will provide a professionally prepared report on the findings of the Process Review, including all recommendations for improvements.

CDCs spend a significant amount of money each year on their respective loan management softwares and digital storage systems. Power Steering has taken CDCs of all sizes through loan management software conversions, with one of the largest being a 25-year portfolio history and thousands of records entered. We have also completed reviews of the current level of loan management software usage and the resulting integration projects completed subsequent to those reviews have ensured the fully integrated use of all available software processes. Software integration work leads to guaranteed greater efficiency for the CDC’s loan portfolio management.