Personal, rich conversations with your customers

Manage Conversations

View Customer Profiles

Smooch delivers customer messages from your mobile app or website right into HipChat. Your team can collaborate and reply to users using a tool that they already know and love.

Have all of your active conversations in plain sight and quickly accessible. Separate rooms are created for each customer where team members can collaborate to provide an incredible experience.

Know exactly who's on the other end of the line. Detailed customer information and app data is sent with each message, giving your team what they need to provide the best answers faster. Less probing, happier customers.

More details

Sign up for Smooch, drop our native SDK and instantly be connected to your customers through HipChat

Media

Security and privacy

Vendor policy

Third party software is not covered by Atlassian privacy policy. Please contact the vendor for their policy.

Cloud security program

Cloud developers are encouraged to comply with Atlassian authentication and data storage guidelines. Vendors may also participate in the cloud security program, but this vendor does not.

Summary

Resources

Installation

Click on "Authenticate your HipChat account", and sign in to your HipChat account to accept the authorization

Choose a room where you would like new conversation notifications to be posted, and click "Save Changes"

That's it, you're ready to start accepting conversations!

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