About Us

WHO ARE WE?

The IT and communications arena is a minefield of products and services, that although designed to make business more efficient, more profitable and simpler to manage, can often sap the time, energy and profits of staff and business alike. ICS is focused on removing that difficulty by listening to your business issues, goals and aspirations and designing a seamless solution that will be delivered with professionalism to allow you to concentrate on your business.

The three divisions of ICS have been designed to cover all aspects of the modern business infrastructure. This enables us to create cohesive, converged solutions so you can focus on excelling in your own field. We are committed to enabling you to be leaders in your specific sector, allowing you to succeed, by making your customers happy, just as we strive to do. Simply put; we are invested in your success.

With a portfolio of world class products, ICS is experienced in designing solutions for businesses. From 1 or 2 hosted users to an enterprise, fully converged unified communications platform, ICS has the experience, skill and product sets to produce a seamless solution for your enterprise. We are a totally customer-focused organization and proud of our dedication to listening first and delivering quality the first time. We look forward to earning your business.

Reviews

We recently sought the services of ICS to manage an essential upgrade to our IT system. Our data sensitive business required a swift and robust rebuild of our server and business network. ICS were always on hand for any little problems and their can-do attitude made the transition almost seamless. We can now grow our business safe in the knowledge that our network and data is secure. I can’t recommend them highly enough.

Dr Stephen Butler, Chief Scientific Officer - Map Diagnostics

Always responsive to our requests as a Vendor. ICS are enthusiastic about all technologies, with a long list of accreditation and certifications to match with us and other top IT vendors. The ICS team are focused on their customers needs and respect the challenges they face each day, putting as much importance in the customer’s technology requirements as they would their own. Day and night the the engineering experience at ICS is there to give businesses peace of mind, and the commitment shown to our customers has been fantastic. Using best of breed technologies like Alcatel-Lucent Enterprise means that customers are getting a high quality selection of latest technology options, supported by a committed support organizations. The ICS team’s experience speaks for itself, and with that, many customers have implemented successful ICT strategies with peace of mind.

Neal Tilley , Director of Development- Alcatel Lucent Enterprise

Intelligent Communcation Systems is a tremendous resource. I am constantly amazed at their technical expertise and their availabiliy when you need them. Finding a company that demonstrates their skill and customer driven attitude is rare, and I strongly recommend this company for anyone who is seeking IT or telecommunications support or ideas on how to uses these technologies to improve their business.

Noel Janda, Director - DSI-AK

I have been working closely with ICS and they never fail to meet my requirements. I know where i am at all times as the communication is second to none. Very knowledgeable on all products that they sell. I would recommend ICS to anyone.

Barry Olech, Senior Security Analyst - Trusted Management

ICS was brought to our attention when we moved into a new building and needed a Telephone System to meet our needs. Not only did he provide us with a great phone system, they proved to be top notched in the Computer support area as well.Response time is unbelievably quick, problem resolution follows immediately there after. They were able to quickly solve problems that I was having issues with that my previous IT support was unable to correct.If you present them with a problem that they haven’t yet encountered, they are very quick to research and resolve it for you!!AMAZING Group, Smart, Responsive, Get the Job done, Customer satisfaction is very important to them.

Olga Eisenmann, Director - Modern Mechanical HVAC

ICS have been supporting Nutkao’s multi-site environment since 2014. Our environment is a complex, distributed multi VLAN network incorporating fixed and mobile voice services, data, access control, video and security across sites in Battleboro North Carolina and Verona, Italy. They have been unparalleled with their excellent customer service, prompt response time on projects and trouble tickets and when this is coupled with incredible systems stability and uptime we have absolutely no reservations in recommending them to anyone. They give us a great peace of mind knowing that they are supporting us and our sister site in Italy. Our business has come to rely on their support and we are extremely happy with the level of expertise we get when needed. We know that we can rely on ICS to deliver the services we need to operate as smoothly and efficiently as possible. They enable us to concentrate on our business rather than our complex network, this has had a direct impact on our efficiency and ROI. ICS have grown in to a trusted partner and will be a huge part of our ongoing plans as we develop our business across the US and Europe.