UCCX Skill Based routing with Location

Hi

We have one support desk number, with UCCX and it has one CSQ, in this CSQ there are agents with multible locations, for Example US and ITALY, US and ITALY users are registered with same CUCM which integrated with UCCX. if US user who registered with CUCM called to Service desk number that call shuld route to US service desk agent, can this possible with UCCX ?

I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
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