More Than Car Insurance

All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Customer services

Phone the number 0843 557 4799 to get in touch with the More Than Car Insurance customer service team about the policies they offer and more. You can phone this number to find out about the different cover options available with More Than, as well as the exclusions and excess limits that are involved with certain policies.

You can also use this number to make changes and updates to your current policy and details associated with the account, such as a change of address.

Claims

To make a claim on your insurance policy you can phone the number 0843 178 5679. When you phone this number you will have to explain why you’re making a claim, with details on what has happened and how much damage there is. The customer service team will take you through a series of questions and explain the following steps that need to be taken.

If you have previously made a claim, and it’s taking longer than you’d expect you can phone this number to get an update on what is happening with your insurance claim.

Payments

To discuss payments for your car insurance with More Than you can phone the number 0843 178 5680. When you phone this number you can discuss you Direct Debit payments, and if you need to make changes to the card this payment is taken from, or you would like to change the date the payment is made you can do this on the phone.

Find out what Insurance Premium Tax is when you phone this number and how much you pay too.

Smart Wheels

Young drivers can get insurance with More Than through their Smart Wheels initiative and you can get in touch with them on the number 0843 178 5681. You can use this number to get a quote on insurance prices, set up your insurance or make changes or cancel your insurance if you have previously set this up.

If you have questions regarding your Black Box you can phone this number where they can help talk you through what happens with it and how it works. If you’re having trouble with your previously installed black box phone this number to ensure it’s still working correctly.

Renewals and cancellations

To discuss renewals and cancellations with More Than Car Insurance you can phone the number 0843 178 5682. When you phone this number you can cancel your car insurance right there, you will need to provide your policy number and the reason why you are cancelling, such as you’ve sold your car. If you paid your car insurance in full you will be able to find out if you are entitled to a refund for some of the amounts you have previously paid.

If you would like to renew your car insurance policy with More Than use the number above to get a quote on what you can expect to pay. You will be told of your new policy amount, which may or may not go down in price, depending on a number of factors. It’s then your choice whether you would like to stick with your More Than Car Insurance policy or look elsewhere for a different quote.

Policy documents and No Claim Bonus

Contact the More Than Car Insurance team on the number 0843 178 5683 regarding your policy documents and No Claims Bonus. When you phone the number above and provide them will your policy number and some personal details they will be able to let you know how you can request copies of your documents and have them sent to you if needed.

If you have previously cancelled your car insurance and are still waiting for your car insurance cancellation confirmation you can phone this number above and find out where your confirmation is.

Use the number above to also request a copy of your car insurance certificate if you need it.

Complaints

Register a complaint with More Than Car Insurance by phoning the number 0843 178 5684. When you phone this number they will take your complaint seriously and aim to answer it promptly. The complaint will be logged when you phone them and they will then investigate it in a time-friendly and thorough manner. Whilst making their investigations they will aim to keep you informed of the progress of your complaint, and they will do everything to resolve the complaint fairly and with the aim of doing so within three business days. If your complaint can’t be resolved through their informal complaints procedure it will be referred to their Customer Relations Team who will aim to have your complaint resolved within eight weeks. In both cases, if you’re not happy with the outcome you then have six months to get in touch with the Financial Ombudsman Service to review your complaint.