A Feature In A App Isn’t Working

If there is a feature in a app thats not working we will try our best to contact the developer of the app. Most of the time we deal directly with the developer of the app and can contact them. If the problem is say MovieBox movie won’t load or another movie app won’t load content this is a server problem, and the developer most likely knows about the problem.

Never Got A Email To Activate My Login

If you didn’t get a email to activate your login that you made on the dashboard then you will need to check your spam folder. If you still don’t have a email in your spam folder you will need to file a support ticket located HERE!

Setup Device Profile Can’t Be Installed

If you are having problems installing the device setup tool this is most likely due to the tool needs to be ran from the iOS device you paid to have the UDID registered on, as well as being in Safari with private browsing off.

++ App Fails To Install On Device

What this means is you most likely have custom bundle ids enabled in the dashboard. Custom bundle ids breaks almost all ++ apps.

Device Not Setting Up In Dashboard?

If you get a error that your device is not been setup successfully in the dashboard. That means you are not on the device that you sent the UDID in for when you purchased. It could also mean that you didn’t send in a valid UDID when you ordered.