Pushwoosh push notifications not working on samsung devices.

Hello.I have integrated the pushwoosh api with my android app for the purpose of push notification service.I have tried my App on nexus,htc,sony and samsung devices.The push notifications are received on almost all of the above mentioned devices,except for samsung devices.I am not able to figure out the exact solution for this anamoly.Can someone please guide me in this problem.

In case you are having the similar issue, could you please contact our support team and provide them with a console log from any Android device that does not receive notifications?

To retrieve the console log from an Android device, you can use any logcat tool, however, we recommend the DDMS monitor of the Android Studio. You should simply open the ddms.bat file (located in C:\Users\%Username%\AppData\Local\Android\sdk\tools\ddms.bat), connect your device to the PC, allow USB debugging in the Android settings, and run your application on the device.