PATIENT ACCOUNT BALANCES

We hear this question daily from confused patients wondering... "What are these charges for? We didn't have a balance on our account when we checked yesterday, so why do we owe this today?"

Although it seems to have appeared from out of nowhere, Raintree has actually been carrying the balance from the date of your visit(s). Your visit may have been last year and likely cost less than a hundred and twenty dollars, but your insurance has delayed payment of your medical claim. You pay a high premium for medical insurance, we know, because we do too. And although we both agree your insurance should pay for your medical care, the reality is, they haven't.

You (and your HR rep) are the insurance company's customer, and you have the leverage of taking your business elsewhere to get your claims paid.

Whenever you have an issue with your coverage, rather than wasting your time, contact your HR rep. Your HR rep is responsible for retaining you as a happy employee and will gladly contact the insurance company. You'll find the insurance company suddenly eager to cover your claims in order to keep your HR rep a satisfied, returning customer.

Leverage Against Insurance Denials

Who likes dealing with insurance ?

Next time you have an issue with insurance coverage, save your time and skip the phone call.

Instead, try one of these strategies -Your HR representative is your advocate and the insurance company's customer. If your present insurer will not cover your medical care, have your HR rep remind them that their competitor will.

Whenever you have an issue with your coverage, rather than wasting your time, contact your HR rep. Your HR rep is responsible for retaining you as a happy employee and will gladly contact the insurance company. You'll find the insurance company suddenly very eager to cover your claims in order to keep your HR rep a satisfied, returning customer.