Very good except pool was very cold and offputting, even after I complained to reception and receptionist said 'well its 28 degrees!!' and hot tubs were slightly warmer but very uncomfortable as were far too cold. Therefore myself and the three other people that I stayed with never used these facilities.
Also when I went to check out they hit me with a 46 euro tax bill that was not explained to me upon booking which I think is not acceptable when I paid for everything in full upon booking.
My booking also was confirmed as two twin beds which we thought would be singles but were both doubles. When we complained the receptionist said that was across the board in the chalet. This needs addressing.
Overall fairly acceptable but could have been better

I would definitely love to return. The room which was really a small apartment was clean and comfortable and seemed brand new. The only downside was that we were required to do a very light cleaning before leaving, but the room was not stocked with cleaning products, ie. dishwasher detergent or floor cleaner. Oh, and we would have loved to have our windows open but the smokers below prevented this from happening...but, hey, that's Europe!

Tami from Maryland

Wood and stone chalet in the centre of Oz en Oisans resort, directly beside the 240 km of slopes of the Grandes Rousses ski …More

For a 2 star hotel i was very pleased & suprised by this hotel. The staff were really helpful and the bathroom & shower alot better than I expected! I plan on returning to Alpe D'Huez next year & hope to stay at Hotel Eliova - le chaix again.

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l'Alpe-d'Huez Hotel Guide

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