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At the time when you enter a wrong pin number three times the phone asks you for a PUK number. The PUK code is generally eight digit number This PUK number is an unlocking code which helps you to unlock the phone and use it. If you enter a wrong PUK number 10 times than you simcard gets rejected. Then you will have to buy a new simcard. It might happen that your phone might ask you for PUK2 after you enter your PUK number. You can find the PUK code is in your SIM card documentation Starter Pack. If you do not have this then contact your phone service provider. Your cell phone service provider can give you the PUK code once they have confirmed your identity to prevent any stolen SIM access.

Hello
Finding a PUK (Personal Unblocking Key) number is not tough job. To find a PUK code all you have to do is call up on the customer care number and ask them to help you with the issue. Before they provide you the PUK code, they will ask you several questions. You need to give them the appropriate information. Customer care of your service provider are the only source from which can give you the PUK code. At the time when you enter a wrong pin number three times. The phone asks you for a PUK number. The PUK code is generally eight digit number This PUK number is an unlocking code which helps you to unlock the phone and use it. If you enter a wrong PUK number 10 times than you simcard gets rejected. Then you will have to but a new simcard. It might happen that your phone might ask you for PUK2 after you enter your PUK number.Hope this helps, if so do rate the solution

The problem is that while creating a new pin code, you entered the wrong initial pin and it was entered 3 time, so it blocked your line.

The PUK code is 8 digit code that is on the main card that your sim card was taken from. When you bought your sim card, you had your sim card in a sim carrier, the service manual and it comes in a sealed pack.

On the carrier that the sim was removed, you have your PUK number, on some it is written as PERSONAL UNBLOCKING KEY, that is the key you need to enter on your phone, then you follow the rest of the intructions that will be given to you after entering the PUK.

My dear:Very Best Solution:You Go To Service & Sim Office and Get The Puk code And Pin code From Office opratorEnter The Puk code and YesEnter The pin code and YesSo Puk code Open and Problem will Quickly SolvedBut:Don't try to enter a PUK code without knowing the right one.You need to call your service provider to get this code. It can be as many as 8 digits, and it is random. If you enter too many wrong codes, you can permanently damage the device. So Please You Go to Service officeand Get the Duplicate Sim From Office Oprater Same Your No Problem will Solved

My dear:Very Best Solution:You Go To Service & Sim Office and Get The Puk code And Pin code From Office opratorEnter The Puk code and YesEnter The pin code and YesSo Puk code Open and Problem will Quickly Solved
But:Don't try to enter a PUK code without knowing the right one.You need to call your service provider to get this code. It can be as many as 8 digits, and it is random. If you enter too many wrong codes, you can permanently damage the device. So Please You Go to Service officeand Get the Duplicate Sim From Office Oprater Same Your No Problem will Solved

so, to know the puk code, contact your customer service number from your friend mobile, and ask for the puk code..They
will definetly give you the puk code after getting some details like
your last recharge amount and the number behind your sim..

for the PUK code you need to contact your service provider because you enter the wrong pin code more than 3 times for that it will ask for puk code each number and each service provider puk code is diffrent you need to contact your service provider and they will ask for your sim num you need to provide the 13 digit sim number at the back side of the sim card then they will provide you the puk code after entering the puk code its ask for the new pin number you can enter the new pin number and you can use it