The Florida Office of Insurance Regulation (OIR) will conduct a rate hearing to receive public comment for Citizens’ proposed rate changes at 5:00 p.m. on Thursday, March 14, 2019. The hearing will be
held at Florida International University’s Kovens Conference Center (Biscayne Bay Campus) located in North Miami, Florida.

The purpose of the public hearing is to discuss Citizens’ proposed rate changes for its business in the Coastal Account (CA), Commercial Lines Account (CLA), and the Personal Lines Account (PLA).

These accounts include, but are not limited to: Homeowners, Mobile Homeowners, Commercial Property, and the Dwelling Fire lines of business.

PROPOSED RATE LEVEL EFFECTS

The proposed Citizens rate filings listed below can be accessed via the IRFS Forms & Rates Filing system by using the following search criteria: file log numbers
(see chart below) or by entering “Citizens” as the “company name” in the “Quick Search” tab. Scroll down to the bottom of the results page for the most recent filing information.

There are no proposed rate changes for Sinkhole coverage and the requested rate increases in the chart above are not uniform. The effective date of the
proposed rate changes for all three accounts (Coastal, Commercial Lines, and Personal Lines) is September 1, 2019.

PUBLIC COMMENTS/TESTIMONY

The general public is welcome to submit comments about Citizens’ proposed rate filings by sending an email to: ratehearings@floir.com with “Citizens” in the subject line of the email.
Comments will be accepted for consideration on rate filings until 5:00 p.m. (Eastern Time) on March 22, 2019. Under Florida law, written communications to the OIR are public record and subject to disclosure, including being available to
the public and media. To learn more, visit the OIR’s Internet Privacy Policy.