Like most IT teams, LIAI technicians are committed to optimizing staff productivity. With the organization steadily growing and IT demands increasing, maintaining this commitment proved challenging. They needed began to minimize the burden of administrative duties and maximize IT efficiency.

Join Michael Scarpelli, Technical Support Manager for La Jolla Institute for Allergy & Immunology, as he shares how his team streamlines and automates computer setup and maintenance for a rapidly growing network of more than 500 machines.