end-users, technicians, operators) are properly trained to optimally use the equipment delivered, installed and handed over by Philips Healthcare in case of an installation obligation and maximizing customer satisfaction •Promote Philips Healthcare (PH) solutions during customer visits, product demonstrations, seminars and trade shows •Working as part of an account team to ensure modality results are reached according to account plans and targets •Support new products launches •Conduct regular visits to customers to obtain direct feedback from them about the quality of the training delivery and the customer satisfaction •Report to PH on difficulties in optimal usage of the equipment •Keep up to date with new developments in the clinical application and operating field of the relevant equipment •Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner