Restaurant Customer Service

Motivational training programs that teach customer service skills with focus on restaurant customer service and restaurant customer service management.

Select a video from the list below to see pricing and licensing options. We offer flexible delivery of all of our Motivational and Educational Restaurant Customer Service Training Videos. All training videos are available on DVD (with trainer and learning materials), on video file for your LMS, or streaming online.

Hospitality employees will learn how to use the Right Words to: send the 3 Signals, "I Care", "I Understand", "You can Trust me to take care of this"; stay polite and professional when the customer is rude or clueless, and when you can't say, "Yes".

Give em the Pickle is one of the best selling customer service training videos of all time. Your business is not what you sell, it's who you serve. Viewers will learn what it takes to foster and maintain customer loyalty.

Viewers will learn from the successes of the "perfect server", Jane, and laugh at the blunders of "bad server" John as they attempt to satisfy guests, up-sell graciously, and increase their final tips.