ArcBest® Claims Center

The claim tool can be used to simplify the processes of filing a loss and damage claim, adding supporting documentation and viewing the status.

To file a claim, simply complete all required fields, and include at least one supporting document.

Please allow 24-48 hours for your claim to appear in the recent claims list. Nearly 90 percent are settled within 30 days of receipt. Use the “Find Claim” box to search the status of those older than 90 days.

Loss & Damage Claims

Welcome to ARCB.com,

We are excited to present ArcBest® as a leading logistics company with assured capacity options. ArcBest offers the solutions you’ve come to rely on from Panther Premium Logistics®, now with access to a full array of transportation and logistics services, including less-than-truckload shipping.

We’re also excited to introduce you to a redesigned website with log-in options for customers, fleet owners and contractors. Active customers, fleet owners and drivers can still sign in with your pantherpremium.com credentials, and a new dashboard offers quick access to the tools you’re familiar with, like tracking, quoting, direct booking and document retrieval. You’ll also have the ability to track shipments using your five-digit pro number without logging in.

We understand customers have many choices for logistics services and appreciate you choosing to do business with us.

Welcome to ArcBest.

Welcome to ARCB.com,

We are excited to present ArcBest® as a leading logistics company with assured capacity options. ArcBest International offers the full array of global shipping solutions you’ve come to rely on from ABF Global, now with access to additional solutions including air, warehousing and distribution, and supply chain optimization.

We’re also excited to introduce you to our redesigned website. You’ll have access to the same tools and information you need, including the cube calculator, international sailing schedules and the ArcBest international coverage map. You also can still sign in to IES with your existing credentials.