There was a problem connecting to the background service

21 posts in this topic

Knufle 0

Hello everybody,
Im running synergy in both my Windows 10 PC and my Chromebook.
In the chromebook Im running Ubuntu 16.04 through Crouton, I have no problem downloading and installing synergy but as soon as I open it, it shows me the message: There was a problem connecting to the background service. I clicked retry several times and also went to the Help page where I was instructed to run the following command:sudo systemctl restart synergybut as soon as I run it the terminal returns this:Running in chroot, ignoring requestcould you please help me to solve this?

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jjavierv 0

It's not about firewalls or logs, we have to face reality: we bought a faulty product. I have 3 computers connected using Symless Synergy 2 (1 windows, 2 Ubuntu) and the last few days had been a nightmare.

I've already restarted PCs, restarted services, stopped services, uploaded logs. It works sometimes, but I spend too much time figuring out what is happening than doing real job. Before I hated switching among keyboards and mice, but right now I now at least that was reliable.

It is really frustrating to be writing a text on the PC with the actual keyboard connected and suddenly Synergy's focus goes to my laptop, where all my texts lands (if I got lucky and had a writebla area to cut and paste back). The worst part is that I never touch my laptop's keyboard (unless ghosts exists and they are messing around).

If the problem is that I'm using a wifi network instead of a wired one, or two many linux boxes, or haven't called ghostbusters to my home, it should say in some readme file or anything before I buy the product.

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Knufle 0

Were you able to find a solution to this? I just purchased Synergy and am having the same issue.

Hello and sorry for the late response, I actually couldn't test it since I started this topic, but I will test it today or tomorrow tops and then I will pretty much give a feedback, if it still doesn't work I will probably ask for a refund as the Synergy support already knows as I'm also treating this topic directly with them. By the way the last response they gave me about this issue was that they were "aware of this issue" but as I didn't try the updated version I can't tell if they fixed it, hope they did.

On 2/25/2018 at 4:40 PM, jjavierv said:

It's not about firewalls or logs, we have to face reality: we bought a faulty product. I have 3 computers connected using Symless Synergy 2 (1 windows, 2 Ubuntu) and the last few days had been a nightmare.

I've already restarted PCs, restarted services, stopped services, uploaded logs. It works sometimes, but I spend too much time figuring out what is happening than doing real job. Before I hated switching among keyboards and mice, but right now I now at least that was reliable.

It is really frustrating to be writing a text on the PC with the actual keyboard connected and suddenly Synergy's focus goes to my laptop, where all my texts lands (if I got lucky and had a writebla area to cut and paste back). The worst part is that I never touch my laptop's keyboard (unless ghosts exists and they are messing around).

If the problem is that I'm using a wifi network instead of a wired one, or two many linux boxes, or haven't called ghostbusters to my home, it should say in some readme file or anything before I buy the product.

I feel you, I really do, Synergy seems like the perfect idea for us with workstations like you described, but I hope that as our friend GranPaSmurf said they have fixed it, if you have tried please tell me if now it works

On 2/27/2018 at 8:35 AM, GranPaSmurf said:

Synergy 2.06 was released Monday. So far, with 2 startups and several hours of use, it is working perfectly. I haven't had to open the UI on any of the 4 computers. Win 10, Win 7 and Kubuntu 17.10.

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jjavierv 0

Fair enough, but are you using Synergy in the same kind of setup I am? Windows 10 PC + Chromebook (Ubuntu) via Crouton?

Well, not exactly. My setup is a Windows10 laptop and two Ubuntu computers (one laptop and one desktop). The desktop is the one I'm trying to use as main computer.

I've also noticed that when I do something traffic heavy in the desktop one (copying large files via WiFi using Dukto) I had a "connection with the background process" issue a few times until I finished the copy.

As you can see, the chromebook apparently does'nt even start the service, idk...

I think you guys should research this scenario I'm trying to use synergy in maybe?

On 05/03/2018 at 9:21 AM, jjavierv said:

Well, not exactly. My setup is a Windows10 laptop and two Ubuntu computers (one laptop and one desktop). The desktop is the one I'm trying to use as main computer.

I've also noticed that when I do something traffic heavy in the desktop one (copying large files via WiFi using Dukto) I had a "connection with the background process" issue a few times until I finished the copy.

Well, then your setup can't really relate to mine in terms of software, but thanks for the reply.