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Video: Overcome the practice manager's biggest challenge

Staff, owners, clients: Pleasing the pertinent parties.

Oct 06, 2010

By dvm360.com staff

FIRSTLINE

A veterinary practice manager's duties might be divided into two realms: Supervising measurable numbers like cash flow and keeping track of the immeasurable like people's happiness. The latter makes up the treacherous waters of what Brian Conrad, CVPM, describes as the Bermuda Triangle of management.