Frequently Asked Questions

Simmons Bank Mobile Banking lets you view your balance or transaction history in a flash. With mobile banking, you can access balance information, pay your bills, transfer funds and find nearby ATMs or banking centers through the browser on your cell or mobile phone.

Simmons Bank is pleased to offer mobile phone banking to all Bank Anywhere, online banking, customers. If you have access to the Web on your mobile device, your mobile banking will be fast and convenient - just log in to your Bank Anywhere account to get started with Mobile Banking. Best of all, Simmons Bank Mobile Banking service is free 1, secure, and allows you to manage your accounts wherever and whenever you want.

Following is a list of questions about Mobile Banking and Mobile Deposit that are frequently asked. If you still have questions, please contact a Simmons Bank location near you.

Q.How do I know if my transfer or bill payment was entered successfully?

A.Each time you make a transfer or bill payment, a confirmation SMS Text Message2 can be sent to your mobile device. You must select this service when you enroll in Moblie Banking. You can edit this setting on the Management > Mobile Settings page.

A.You may only send payments to established payees. To add a new payee, log in to Bank Anywhere, internet banking, and add a new payee. You can then submit payments to that payee via your mobile device.

A.When you complete a transaction from your mobile device (bill payment, funds transfer, etc.), you will receive an SMS Text Message2 as confirmation that the transaction was successful. If you do not receive this message due to a dropped call or lost signal, check your accounts and re-submit any transactions that did not process.

A.If you simply get a new phone but are using the same phone number and provider, no changes on your part are necessary. If you switch providers and/or phone numbers, log in to your Bank Anywhere, internet banking, account via the Internet and update your information on the Management > Mobile Settings page. You will not receive SMS Text Messages2 regarding Mobile Banking transactions if your phone number is not correct.

A:Simmons Bank Mobile Deposit allows you to deposit checks to any of your Simmons Bank checking accounts using the camera on your mobile phone or tablet.Using the Simmons Bank App for the iPhone or Android, login to your Bank Anywhere, online banking, and select the Deposit icon. Select the account where the deposit should credit, enter the amount of the check and take a picture of the front and back of the check.