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AP250 PPSK handshake random failure

Experiencing strange behaviour at customer site with AP 250. Clients on the 2 configured WPA/WPA2 personal PSK SSIDs are experiencing random reauth problem. After monitoring, the recurrent issue has been captured in this form

1- most of the times 4 way handshake deos not get thru the 1 request
2- sometimes the 4 way handshake does not complete in the 4/4