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The platform is operated by the Brussels Booking Desk asbl / vzw .

The Brussels Booking Desk is non-profit housing service linked to VISITBRUSSELS - Brussels Convention Bureau, created by the majority of the Brussels' hotels united in the Brussels Hotels Association (BHA), supported by Brussels Enterprises Commerce and Industry (BECI).

It is a free service. No fees dues.

The Brussels Booking Desk can be reached during office hours (CMT) as follows :

Annulatievoorwaarden

Holding your reservation

A valid credit card must be given when making your online reservation in order to guarantee and secure your reservation.

Cancelling your reservation

All cancellation and modifications of reservation must be done in writing to the hotel, at the latest 72 hours prior to the confirmed arrival. If you do not cancel your reservation following this procedure, the hotel will be entitled to charge you for the entire stay booked. Cancellation and modifications are only considered as valid if approved in writing by the hotel.

In case of no-show, the entire stay booked will be charged and your room will be kept for you until 10AM the day following your expected arrival date. Afterwards, the room will be offered as freely available.

In case of early departure, the remaining night(s) will still be charged.

Modifying your reservation

Please note that a change in the length of or dates of your reservation may result in a rate change.