Volvo

Following extensive development work integrating Pinnacle into Volvo’s own systems, Pinnacle now offers DMS integration compliant with Volvo dealer standards.

This integration means that Pinnacle now provides many ways for Volvo dealers to streamline processes and reduce cost, including:

Parts

Parts Franchise File

Containing all current Volvo franchise parts held on file, the parts franchise file integrates fully into Pinnacle which streamlines the process of quotation and invoice creation by pulling in manufacturer part numbers, purchase codes, sales codes, part descriptions, cost and recommended retail prices without the need for manual re-keying.

Parts Price Updates

Automatic parts price updates ensure that parts prices are consistently updated and made available to Volvo Pinnacle users as soon as the manufacturer releases new information.

Workshop

CSI Workshop Submission

Automatic submission of Customer Satisfaction Index (CSI) file for workshop department to the manufacturer or to their designated CSI provider. The feed allows the dealership’s customers to be contacted by the manufacturer to determine the satisfaction with the level of service experienced at the dealership.

Vehicles

CSI Vehicle Submission

Automatic submission of Customer Satisfaction Index (CSI) file for vehicle department to the manufacturer or to their designated CSI provider. The feed allows the dealership’s customers to be contacted by the manufacturer to determine the satisfaction with the level of service experienced at the dealership.