Other Ways to Pay

If you’re not registered for My Account, you can still pay your bill online using your checking account. Residential customers also have the option to pay online with a Visa® or MasterCard® credit or debit card, or an accepted ATM card.

If you're a residential customer you can sign up for our Level Pay Plan, which allows you to spread the cost of high summer or winter bill over an entire year. The Level Pay Plan does not reduce the amount of your bill, you are still responsible for paying the full cost of the energy you use, but you can split the cost into equal payments throughout the year.

Based on your recent usage history, we estimate one year's cost and then calculate a monthly average that you'll pay for 11 months. On the 12th month, you'll receive a settlement bill showing either a payment due, or a credit to your account based on how much energy you used. Each year, your account is automatically reviewed and your Level Pay Plan monthly amount may be adjusted. The Level Pay Plan is based on eligibility and some restrictions may apply.

If you are a Catalina Island Resident please call us at 1-800-367-8851 so that we can help you enroll in the Level Pay Plan.

Friendly Reminder Program

Our free service gives helpful reminders to pay your bill if you’ve been sick, travel frequently or just need some help to pay your bill on time. Just download, complete and mail in the Friendly Reminder Program Form to designate someone whom we can contact through the mail if your bill isn't received on time.

Designated persons are not responsible for paying your bill, but they can provide an extra reminder when your bill payment is due. Since customer account information is confidential, both the customer and the designated person must sign the application card in order to participate. Call 1-800-655-4555 if you have questions.

Your customer and service account numbers are located together. Include your customer account number on your check or money order.

Account Information

A summary of the total amount owed on your electric bill.

Account Summary

This month’s and last month’s meter read, usage information and your meter number.

Current Usage Information

This graph identifies usage patterns and tracks your conservation efforts. View your daily average electricity usage by month for the past 12 months and compare to a prior month with in the past two years.

Your monthly charges (the amount due) are based on kilowatt-hours used. Learn what your charges are used to cover.

Summary Of What Your Charges Include

The graph on the left shows where your current usage falls. The message on the right helps you to better understand and manage your energy usage. As your usage escalates within the tiers, your price per kilowatt-hour increases.