Manage Complexity, Increase Agility & Continuously Improve

Quality Management & Continuous Improvement

Interfacing is the global leader in business transformation, empowering organizations to efficiently govern business complexity through business process management software and quality management solutions. Interfacing’s solutions are intuitively designed for business users; facilitating multiple organizational programs within a single platform and covering the full spectrum of quality, governance, improvement and compliance initiatives. Interfacing’s leading Business Process Management Software the Enterprise Process Center® (EPC) has been recognized in 2017 by Gartner® as a leader in Enterprise Business Process Analysis (BPA), Operational Intelligence (OI) & Business Operating System (BOS). Additionally, the EPC was also selected by KMWorld as this year’s top trend-setting software, CIO Review’s Top 20 Business Process Management Software (BPM Software), CIO Applications’ Top 25 Governance, Risk & Compliance (GRC) tools and Frost & Sullivan’s 2017 Product Leadership Award. With success stories across all industries and corners of the globe, our solutions are highly adaptable to industry, driver and regulatory specific requirements with significant attention invested towards reducing cost & effort to preserve the natural flow of an organization.

Transformation, Architecture, Governance & Improvement

Interfacing’s 25+ years’ consulting experience has allowed us to develop comprehensive best practice service approaches and tools to ensure a successful transformation program. Interfacing’s spectrum of management consulting and IT service offerings revolve around standardizing and improving work methods, reducing errors and manual activities using systems, and increasing agility by providing management visibility into complexity while ensuring governance and compliance control. Our experts have long-standing experience providing customer end-to-end solutions for: Current State Assessment, SOP documentation, Quality Assurance, Process Improvement, Architecture Design, Process Governance, System Deployment (ERP, CRM, HR, Asset, etc.), System Integration, Change Management and Project Management. Whether you need training to build the team’s knowledge, or ongoing coaching to keep the program on-track, or full-time experienced resource(s) to help with the workload, or would like to outsource the entire project to us, we have a program for you!

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CUSTOMERS

Global Technologies Operations Office

Equifax

The EPC is an integral tool to enable the delivery of our Global Service Management strategy.

Tennant Company

We are very impressed with EPC’s functionality and ease of use. We look forward rolling this out across our enterprise.

Tom Hayes

Manager, IT Data Governance / SAP Security

EPC was selected primarily to support our global SAP deployment and Master Data Governance initiative, but we are also going to leverage its’ GRC modules within the SOX compliance and ISO quality assurance programs as well. Additionally, longer-term we plan to roll-out the workflow component to integrate SAP to other systems and automate inefficient human centric tasks.

Warren Harrison

Business Improvement Manager, Royal Australian Air Force

The EPC allowed our people to show their processes in an easy to understand format. It fits perfectly with the ISO process approach. Auditors understood the method very easily.

US Spokesperson

Utility Services

A key component of the initiative, and a primary tool for the CoE and the business in general, was a powerful technology that allowed us to model in a collaborative environment and easily validates the work with process owners. Using the Interfacing's Enterprise Process Center® (EPC), we modelled processes from both an enterprise-wide, value stream perspective and from the day-to-day task perspective. This was crucial not only to our analysis, but also for showing value, sustaining executive support and for validating our work with process actors and owners.

Roehl G. Fontanilla

Vice President, Veridata Networks

Business will always looks for ways to improve their processes, but the biggest challenge is to know where to start and how! EPC provides the capability to see the relationships among these processes in a holistic perspective; providing a clear view on areas where improvements can deliver efficiency and realize cost savings.

Alan Bugarin

I have used a number of process modeling and document management tools and nothing comes close to Enterprise Process Center in both functionality and ease of use.