The first two editions of the Handbook of Human Performance
Technology helped define the rapidly growing and vibrant field
of human performance technology - a systematic approach to
improving individual and organizational performance. Exhaustively
researched, this comprehensive sourcebook not only updates key
foundational chapters on organizational change, evaluation,
instructional design, and motivation, but it also features
breakthrough chapters on "performance technology in action" and
addresses many new topics in the field, such as certification, Six
Sigma, and communities of practice.

Boasting fifty-five new chapters, contributors to this new
edition comprise a veritable "who's who" in the field of
performance improvement, including Geary Rummler, Roger Kaufman,
Ruth Clark, Allison Rossett, Margo Murray, Judith Hale, Dana and
James Robinson, and many others.

Praise for the third edition of the Handbook of Human
Performance Technology

"If you are in the business of trying to improve organizational
performance, this Handbook should be the first place you
look for answers to questions about human performance
technology."
- Joseph J. Durzo, CPT, Ph.D., senior vice president and chief
learning officer, Archstone-Smith

"This newest edition of the Handbook provides an
unparalleled, all-encompassing survey of the latest theory and its
practical application in this emergent field. This book is a
must-have reference for any professional wishing to systematically
improve performance within their organization."
- Weston McMillan, CPT, manager, training and development, eBay
Inc.

"An invaluable, engaging resource for anyone charged with
improving workplace performance. It not only provides the
background and foundations of our profession, but more importantly,
it also provides the most up-to-date descriptions of how to apply
HPT to drive results."
- Rodger Stotz, CPT, vice president and managing consultant, Maritz
Inc.

"This book is filled with insights--both for those who are new
to the field and also for those who are experienced. It offers
concrete advice and examples on how to use HPT to impact business
results and how to work successfully within organizations."
- Anne Marie Laures, CPT, director, learning services, Walgreen
Co.

"The Handbook contains many of the secrets for improving the
performance of individuals, groups, and organizations."
- Robert F. Mager, author, Analyzing Performance Problems
and How to Turn Learners On...Without Turning Them Off

Includes key theoretical and research findings, and provides an
array of models and techniques that have proven effective in
enhancing individual and organizational performance.

Exhaustively researched and revised, the Third
Edition features breakthrough chapters on the emergence and
application of technology for HPT and highlights important new
topics in the field, including partnering with management,
certification, ethics, Six Sigma, communities of practice, and
performance architecture.

Contributors to the volume are leaders in the field of
performance improvement, including Geary Rummler, Roger Kaufman,
Ruth Clark, Allison Rossett, Dale Brethower, Ken Silber, Margo
Murray, Richard Clark, Danny Langdon, Judy Hale, Dana and James
Robinson, and many others.

"If you are in the business of trying to improve organizational
performance, this Handbook should be the first place you
look for answers to questions about human performance
technology."
—Joseph J. Durzo, CPT, Ph.D., senior vice president and chief
learning officer, Archstone-Smith

"This newest edition of the Handbook provides an
unparalleled, all-encompassing survey of the latest theory and its
practical application in this emergent field. This book is a
must-have reference for any professional wishing to systematically
improve performance within their organization."
—Weston McMillan, CPT, manager, training and development,
eBay Inc.

"An invaluable, engaging resource for anyone charged with
improving workplace performance. It not only provides the
background and foundations of our profession, but more importantly,
it also provides the most up-to-date descriptions of how to apply
HPT to drive results."
—Rodger Stotz, CPT, vice president and managing consultant,
Maritz Inc.

"This book is filled with insights--both for those who are new
to the field and also for those who are experienced. It offers
concrete advice and examples on how to use HPT to impact business
results and how to work successfully within organizations."
—Anne Marie Laures, CPT, director, learning services,
Walgreen Co.

"The Handbook contains many of the secrets for improving
the performance of individuals, groups, and organizations."
—Robert F. Mager, author, Analyzing Performance
Problems and How to Turn Learners On . . . Without Turning
Them Off

Instructors

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