I though I had a transmission issue and was dreading the worse case scenario. I started calling the closest transmission shops possible and Harris was the first shop that could get me in within a day.
I'm from Lawrence, so I knew they were a good shop, I'd just never had a transmission problem before and as I said, I was pretty convinced that a major repair was needed.
They diagnosed the issue as a bad motor mount, installed it, and had me back on the road by the end of the day! Spectacular news on our end. No way was I going to be able to afford a new transmission or start in on car payments.
As nice as that is, it's how well they handled the whole process that really shines through. I never once felt like I was being mistreated or ignored. Honesty is getting harder and harder to come by and the team at Harris Auto Repair left a great impression on me that I won't soon forget!

Cedric said the staff were very polite, that they did their research, took their time, solved the problem quickly, and were honest. He said they are good people, that he likes them, and will be back in the future for service.

Recommended

This review was collected via phone interview by Customer Research Inc.

Spoke with Perdy's son. He said the staff members are the best. Every vehicle they've serviced of his, has been returned to him in great shape. He's happy with the repairs that were done in a timely manner.

Recommended

This review was collected via phone interview by Customer Research Inc.