On Thursday, we sponsored an eWorkshop about the value of employee
engagement on customer metrics with Demand Metric. We had great
quetsions come in that we unfortunately did not have enough time to
get to, but have answered below! If you missed the eWorkshop or
would like to watch it again, the...read more

Performance reviews are no fun. Whether they’re annual reviews with
a manager or 360 peer reviews, they’re unwelcome aspects of any
job. Although 360 reviews seem like they would be the perfect
complements to standard annual reviews, they have the potential to
wreak havoc on morale, productivity and...read more

Two weeks ago we began to explore how the 7 Habits of Highly
Effective People can apply to the big, wide-world of
training. Today we continue the journey, starting with habit
four.(Curious about what habits one–three look like
through the eyes of training? Check it out!) HABIT #4—Think
Win/Win...read more

In times when every penny counts, there is more demand on training
managers to “prove” that training has paid off. Most
organizations follow Kirkpatrick’s 4 Levels of Evaluation: The
immediate feedback: The smiley sheets at the end of the training
program where participants respond to questions on...read more

Last week I shared my favorite feedback management blog posts that
fell outside the Top 25 Most Popular Posts of 2011. After crunching
the analysis for most read articles, most shared and clicked posts,
I've narrowed down our 476+ posts to just the Top 25.Please share
your thoughts below on any...read more

While searching for this week's TedTalk inspiration, this title
jumped out at me: Let's Simplify Legal Jargon! I agree 100%. Let's
just speak in plain English that's understood by everyone, not just
those with law degrees. During this talk, Alan Siegel discusses how
difficult it is to understand...read more

Over the weekend, I was shopping for some much needed items for my
house. As I was browsing the curtain aisle, I heard someone
speaking to the man who was stocking the area near me. She
was asking him a series of questions about his work environment,
his department, and his likes or dislikes with...read more

If your personnel evaluations show your employees could be happier,
you are probably one of a majority of companies. Politics, work
load, and lack of appreciation from colleagues are just a few
reasons that typically show up on personnel evaluation forms that
explain why employees are not as happy...read more

If you are in human resources, then you know that being more than
half way through a year means that employee evaluations are soon to
begin. Employee evaluations, especially 360 feedback forms, are a
great way to gauge employee performance. It allows a manager to be
able to see how their employee's...read more

Performance appraisals give an employee and his/her manager a
chance to take time out from their day, once or twice a year, to go
over the performance of the employee. It's important to take the
time not only because the manager provides important feedback to
the employee but because the employee...read more