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IMPORTANT NOTE: This form is NOT for inquiries about individual ticket orders, including not receiving confirmation emails, order changes, orders unable to process, duplicate pending charges, ticket shipping, etc. Any ticket-related questions pertaining to specific orders need to be directed to customer service of Front Gate Tickets.

For general customer service related questions, please select “General Questions” from the Category dropdown. “Website Issues” is used for reporting site bugs or content updates on the Hard Summer site only.

For media access, click here to complete the request form. For all other inquiries, use the form below.