Customer Reviews

I have dealt with other storage companies in the past but Bobs was by far the most professional.

Alexander from Cincinnati, OH
February 26, 2015

(5.0 out of 5)

The representative was very courteous and explained all aspects of renting a unit.

Deanne from Cincinnati, OH
February 1, 2015

(4.9 out of 5)

Very informative and thorough. I would encourage others to use this service

from Cincinnati, OH
January 27, 2015

(5.0 out of 5)

My only complaint is.. It seems a little pricey compared to other storage facilities.

Terry from Cincinnati, OH
January 27, 2015

(5.0 out of 5)

The manager who helped me was very polite and pofessional.exceded expectations on customer service.very pleased!

Jason from Cincinnati, OH
December 30, 2014

(5.0 out of 5)

Facility excellent condition, sales Assoc. very attentive to needs

Richard from Glendale, OH
September 27, 2014

(2.9 out of 5)

The truck that was promised to me was not available. to me and tell me, and I hurried 5 hours down from Toledo to move my son at UC. Only after my arrival did your manager make contact with person using vehicle. His comment that "it was totally out of his control" is weak and inaccurate. If I had another option and the time, I would of used another rental business. Also, you didn't give me first month free as promised in your ad.

John from Whitehouse, OH
July 26, 2014

(5.0 out of 5)

I think Mike was our UncleBobs Supervisor and rep in the Springdale OH location. He was superb and his professionalism was outstanding. He took his time to make sure we understood our agreement,answered all questions and concerns,gave us a tour of the facility and even made sure we could open and relock our storage area He made sure we were able to access the premises and leave safely. I don't think he missed a point that needed to be relayed with details to boot. He should be the instructor and facilitator for your business as his people skills and job skills were superb. My husband and I were very impressed. Adrianne was also a big help in helping me get set up on your website. She got the information I needed and returned my calls promptly. We don't know how you're doing nation-wide but store #102 in OH is gonna be extremely tough to beat service wise. Excellence is their game!

Debra from Cincinnati, OH
May 1, 2014

(5.0 out of 5)

* The manager was very helpful and walked me through my first time renting a storage space. Kudos!

Michael from Cincinnati, OH
November 19, 2013

(5.0 out of 5)

Only comment I have is Michael was exceptionally AWESOME..he made me feel less anxious and nervous about my move. He was very professional and I would recommend Uncle Bob's to anyone who needs storage. Great atmosphere and right price. Getting to use the truck free with move in was also wonderful…got to save on that.
Thank you Uncle Bob's self storage and Thank you even more Michael.