ACS 100 and ACS 101 Comparison

The content of ACS 100 is substantially similar to the content of ACS 101. The courses cover customer service processes and technologies, as well as skills for effectively communicating and interacting with customers.

$250.00 per student enrollment—
includes all study materials and enrollment for examination

Average study time

Approximately 20–30 hours
(varies by learner)

Approximately 10–12 hours
(varies by learner)

Available languages

English*

Simplified Chinese

Traditional Chinese

French

Korean

Portuguese

Spanish

*ACS 100 Course Portal access and materials are currently available only in English. The traditional text version of ACS 100 is available in other languages. See the LOMA Education & Training Catalog for additional details.