BSNL Complaints & Reviews

with respect, i would like to inform to the concerned authorities, on july 15 2015 i tried to recharge my phone via bsnl online portal.i comlpleted the procedure and the transaction was complete, also the bsnl debited Rs.500 from my bank account but did'nt get my phone recharged.on the same day i got my complaint register with bsnl, i even initiated and talked to many authorities and customer care executives.they gave me assurance of attaining and clearing the problem within one week, but no initiative has been taken yet now, the services offered by bsnl is very poor.
i have all the relavant...

The bsnl telephone no. 080 28478336 is out of order since one month.
the complaint no. is 113477820222. The phone is with broadband internet
connection
We have been contacting bsnl yelahanka ever since the phone went out
of order but till today they are not able to solve the problem. Everytime
they tell the same reason the road is dug and we have to get 300 meters
cable and we are on the job since 03/06/2015. The cable incharge Mr.Harish
of BSNL is just ignoring calls. I request the higher authroities to
initiate action against such employees who are so ignorant, careless,
negligent...

Respected Sir,
My land line phone number is 0734-2518404 and Account no is 1002953386
I, deposited a sum of due amount of Rs. 907/- for the month of July-2015 at Rishi Nagar Post-office on 23-07-2015. Till dated the amount wasn't adjusted in my account and there are various massages regarding disconnection of telephone. I want to draw your attention that your department is failure in providing better customer services as well as not providing better broadband facilities.
I contacted your costumer care executive yesterday on 29/07/2015 at 6.30 pm but he was unable to register my complaint...

The bill have been paid on 16th july 2015 but still BSNL cut the broadband and phone lines on 28th july 2015(i guess)...The line was broken because of storm for 3 days...the complaint was booked on 27th july 2015(same day the line was broken) but they haven't come to fix it at all. Today after calling them for long hours and getting no response, i fixed the lines by myself but when i tried to call or start the modem for broadband connection, I'm getting message of services getting temporary stopped and have to contact to local account officer.
Even after paying bill...they cut...

R/Sir
my name is surinder pal and i have a authorized premium collection centre from LIC.(LIC MINI OFFICE) my landline number is 01676276141 i have been facing problem in my broadband connection from last two months. i have informed BSNL exchange executives about my problem but they did not solved at all instead they started ignoring my calls i want you to take a strict action against these employees
yours sincerely
surinder pal
mobile number- 9888361065...

The company claims to resolve issues in 24-48 hours. but my phone is dead since 4 days and also the broadband doesn't work. every time i call to complain they tell me to wait for a day or two and tell me my complaint has been forwarded. moreover when i ask them to let me speak to their supervisor they simply disconnect the call. the service offered by them is pathetic....

My phone no is 9431110341. I have been trying to get my BSNL Blackberry services deactivated from this number. But the customer care numbers are not working. No one is responding to the calls. I am completely fed up of this bsnl service. Please help....

why someone lodge a complaint...
for better result...?????
no...
According 2 Jorhat bsnl officials of Assam...Complaint means Pending Request...
I had booked many more complaint...
but...no response...no result..only pending request...
provide 3G only 10-12 days in a month...
and 3G speed bellow 200 kbps...
and its near about 300 meter range of bsnl satellite station location...
may b its bcoz...!!!
Do...Or...Do Not...U can get...!!!...

Sir
I have surrendered my BSNL landline no: 25591435 in january 2013 i have not yet received any deposit amount. When i call from customer care, he told "Your Deposit Amount is Rs.1850."
Requesting you to refund my security deposit as soon as possible by present address:
514, Sivakami Amman Colony, 3rd Cross, 8th Street, Vyasarpadi, Chennai - 39.
I did not get any receipt regarding disconnection of my telephone kindly do the need full. I have attached the last total Out Standing Bill payment receipt.
Yours faithfully
Karthick...

I, Arvind Mishra. of JODHPUR had surrendered landline Telephone 0291-2744571 on 02/12/2014 vide BSNL OB- No. 8014470125 of 02/12/2014 and the instrument was deposited on 06/12/14 in Basni Exchange of Jodhpur under receipt. My Customer ID is 1005601823 and A/c No. was 1005708138.
I applied for Refund By submitting refund application by reminding monthly from JAN 2015. As such i HAD submitted SIX reminders by registered POST till now. But no reply till date received from the concerned department BSNL.
BP BSNL had already send a message on my mobile no. 9929666225. that Rs.1653/- is due in favour...

I had paid my online bill of rupees 741 to bsnl on 25/07/2015 Saturday at 12:40am. Their is deduction also held successfully from my account. But bsnl site showed me a error of unsuccessful transaction. Plz solve it as soon as possible. Thankyou...

I have been using BSNL BROADBAND SERVICES since february 2015 but services were never been satisfactory and were of poor quality. I registered the complaint in march. (COMPLAINT NO. 1023002835). But problem persisted. I even called the area SDO who assured me of solutuion. I am regularly paring the bills by online method. Recently I have been charged 200 RS BY BSNL workers for the FTTH cable which was found broken, but no bill was given even after asking .
I was not able to register further complaints with BSNL as previuos complaints was found to be under process but not solved till now.
customer...

Since last 3 months my landline no 0651-2211043 is not in function. on complain none is to resolve the problems . mr.aslam told me that without money(bribe) it is not possible & you are free to complain any higher authority.i tried to contact sdo (t)at sainik bazar but sorry to say that he was not available, but my billing is going on....

Since last 3 months my landline no 0651-2211043 is not in function. on complain none is to resolve the problems . mr.aslam told me online that without money(bribe) it is not possible & you are free to complain any higher authority.i tried to contact sdo (t)at sainik bazar but sorry to say that he was not available, but my billing is going on....

I was having BSNL telephone connection no. 040-23030995 at Hyderabad. On shifting to Chennai I surrendered the telephone in March 2014 and requested for refund of security deposit with BSNL. They sent the cheque for Rs.1269/- which unfortunately I could not encash within the stipulated time. So I again submitted the cheque for revalidation to BSNL on 15/12/2014, enclosing their cheque no.945814 dated 11/06/2014 for Rs.1269/-. BSNL authority promised that the revalidated cheque will be sent by post for which they would deduct Rs.40/- from the cheque amount, by February or March 2015 . Despite lapse...

Recently I have been receiving extra charges on my broadband bills with plan 900. the additional amount of Rs.500/- one time charge higher speed for 20GB. please deactivate my account from one time charges plan.
phone No: 04936-203895
Thank you......

From,
Saramma Joseph,
Thekkekara House,
Shanthi Nagar
Kurushimoodu P.O
Changanacherry - 686104
Telephone Landline No. - 0481 2722136
Email : josephtv@gmail.com
Dear sir,
My husband Shri TV. Joseph Thekkekara is an ex-serviceman. The above given landphone number 0481 2722136 is in my name now. Earlier the same very number was in the name of my husband Shri TV. Joseph.
I am using broadband service of BSNL since a long time. In the year 2010, I learned that I am entitled to get 20% discount on the plan amount, being the wife on an ex-serviceman.
I had applied for the concession...

Respected sir,
i am from andhrapradesh.my no.8985555107 is not activated from 16th july and till now no response from the bsnl team...so, please take action to rectify the problem as early as possible..
thanking you,
K.RAVIBABU,
8985555107....