Zone A: Has two options*Next Day Delivery - £8.50 usually next working day for stocked items ordered before 2pm.Standard Delivery - May be sent 2nd class Royal Mail, may take 3 -5 business days to arrive.This applies to Mainland England, Wales, Scottish Borders and Central Scotland.Please see delivery notes below for bulk and weight restrictions.Please Phone if you require an urgent delivery, Working days are Monday to Friday excl Bank Holidays

Standard Delivery - Orders on our Standard Delivery are not despatched for next day delivery. Some small items will be despatched as 2nd class mail parcels via Royal Mail. This may take 3-5 business days to arrive.

*** Exemptions to FREE Delivery - Some products are exempt from free delivery, these are generally heavy items that require a pallet delivery. e.g. Underfloor Heating Panels. If applicable, these items can be delivered on 2-3 day carrier.

Bulk Exemptions to Delivery charges - Because of bulk or weight restrictions, there may be a separate charge for certain items. Bulk items, especially pallet sized deliveries, may be exempt for delivery to your door. If this applies to your order you will be contacted before 11am next working day with a confirmed delivery date and details of delivery charges. Please ring or email our sales office for further details.Despatch Notes

Once we receive your order it will be checked and cleared by our accounts team, once this is completed it will be passed to the warehouse team for despatch.

Orders for stocked items placed before 2pm Monday to Friday will be despatched same day for 2-3 working day delivery. Orders for stocked items placed after 2pm Friday, will be despatched on the following Monday/Tuesday.

Orders for stocked items placed on Saturday or Sunday will be despatched on the following Monday. Bank Holidays Excluded.

Please Note: We have no standard delivery to the Channel Islands, Republic of Ireland or BFPO. Please Phone us on 01244 288000 for assistance.

Goods can also be collected from our Deeside branch.

Our courier will deliver to your door where possible or to your selected delivery address where possible & all deliveries will require a signature.