Omni-Channel and E-Commerce

XPO Logistics collaborates with multi-channel retailers and e-commerce businesses to manage the consumer experience — protecting your brand and building loyalty with every interaction.

Our omni-channel approach is a true end-to-end solution: from shared-user facilities or dedicated operations, to inbound flows, e-fulfilment, dispatch and returns processing. We can automate distribution centre processes to reduce cycle times and costs and provide a range of gifting and personalisation options such as ticketing, labelling and packaging.

When your orders are ready for transport, you’ll have the benefit of our experienced carrier selection and management, audit and payment, as well as full track and trace capabilities.

XPO Logistics is the obvious partner for us as we continue to grow our business. In addition to their proven capability in retail, they have also demonstrated a highly flexible and genuinely strategic, long-term partnership approach and we very much look forward to working with them going forward.