Knowledge Base

Social Options Explained

Currently only Facebook, Twitter and Instagram platforms are supported (other social networks coming soon).

The following “Facebook Action Requirements” are available:

Facebook login only: Customers can log in with Facebook to get access

Checkin/Wallpost: After they log in to Facebook, they also need to check in (need them to give additional access to the app so we can post to their walls). A similar post will appear on users’ walls:

Wallpost (Share dialog): After they log in to Facebook, we ask users to share and spread the word. This is done by default Facebook Share Dialog where they can also add their own comments. In this case there is no need to ask for additional permissions as we don’t post on their walls, they will.

NOTES:

Checkin will only work if your location has a physical address defined in Facebook

Checkin can only be combined with a wallpost

The text and the link of the facebook post are fully customizable

If there are multiple logins from the same computer & facebook account, we only post on their walls only once within 24 hours

Facebook can show posts differently based on a lots of things, for example device used, who is seeing the post, etc. We found out that when a user checks in with our solution, his/her friends will show a post similar to the usual check in on their wall’s feed (Post Title: XY at somewhere). But if this user checks his/her own wall, the post will look differently (Post Title: X Y shared a page at somewhere)

You can only see the post on someone’s wall if the post permission allows you that. Default scope is ‘friends’ which means you and the user need to be friends to see the post. The user can also set it to ‘Me only’ which means that it can only be seen by the user itself. This is beyond our control, this is how facebook works.

Facebook’s own admin pages/apps only show normal checkins, they don’t list those that were created through the API, so you won’t see the checkins there (or get any notifications). But you can verify that the number is increasing (when you see the page of the place there is a line “XX people have been there”, that number is increasing if you do a checkin.

If you are using an external page as a wallpost link, you can change what picture is shared by using this og:image meta property, like:

Just a thought but two access points on the site, one that only allows social users and one for data capture would solve this & given the cost of a cheap ap, seems like a reasonable workaround until its a feature. Also, really low end wifi will never work well, and it may get more social users.

Hello. One concern about social is that almost everybody that uses facebook in a caffe or public place
does it with the app on his smartphone, so he will never see the splash page
to make like to grand access,since facebook is in waled garden
and facebook app will get connected with no problem.

yes they can open Facebook via the app, but as soon as they click on an external link, they will be forwarded to the splash page. And there are many external content there, pictures, videos, web page links, etc. After some time they will realize that it’s easier to login with Facebook via the splash page, then to get the splash page each time they click on an external link.

From the same computer (Smartphone) how many times can I check-in when entering the WiFi network by logging in with Facebook?

That is, if I have an establishment and I have my HotSpotSystem configured so that the client when accessing my WiFi network log in with facebook doing Chec-In / WallPost, if that client on Monday checked in, when can he do it again Check-In?