Apple

Contact Apple Support and customer service by using the access number below.

Apple Customer Service Opening Hours

Please see the table below for the opening hours of the Apple customer service.

Day

Opening times

Monday

24 Hours

Tuesday

24 Hours

Wednesday

24 Hours

Thursday

24 Hours

Friday

24 Hours

Saturday

24 Hours

Sunday

24 Hours

Rate your customer service experience

Customer service

3

Speed

3

Satisfaction

3

Call clarity

3

Overall satisfaction

3

Average

About Apple

Apple is a multinational company that designs and manufactures consumer electronics, as well as digital media distribution. Based in California, it is the largest IT company in the world by earnings, and the second largest phone manufacturer. Ranked as the world’s most valuable brand, its 2016 revenue was over $215 billion.

Apple’s distinctive sleek designs and innovative technology have contributed to the company’s reputation as a hip alternative, and has resulted in high brand loyalty among customers. With a reputation for excellent customer service, Apple has a devoted following among the public and technology enthusiasts. Previous CEO and co-founder Steve Jobs was named by Fortune magazine as the most powerful person in business; following his death in 2011, Tim Cook took over as CEO.

Apple was founded in 1976 by Steve Jobs, Steve Wozniak, and Ronald Wayne. Originally named the Apple Computer Company, it aimed to develop and sell personal computers. After initial success, the company faced a decline in the 1990s when cheaper models entered the market from competing brands. Jobs had resigned from the company, but with his return in 1997, he started work to rebuild the company’s reputation and profits. In the early 2000s, Apple came storming back to gain huge market share with the opening of retail stores plus the release of the iPod and iTunes.

Jobs announced in 2007 that the company name would be changed to Apple, Inc, due to an increased focus on mobile devices and media.

Support with Products and Services

Apple is a technology company best known for its computer hardware, software and mobile devices. It also has a significant reputation in the media distribution industry, particularly with its iTunes service. In fact, it may even further be turning toward customer services such as the App Store, Apple Pay and Apple Music, with growth in service areas now outstripping their hardware sales.

Apple develops and sells a range of both desktop and laptop computers, such as the iMac and Macbook Air. The iPad tablet computer was also a much anticipated release and remains one of Apple’s signature products. Compatible accessories are also available, ranging from a computer mouse to a specialized desktop display screen. Contact customer care to find out which computer model is the right on for your needs.

Perhaps the most widely used Apple product is now the iPhone. Designed to incorporate elements of the iPod, a Mac and a mobile phone, the iPhone is essentially a pocket sized computer. The Apple Watch was more recently introduced to customers as a wearable mobile device that communicates with your existing iPhone to provide similar services.

In addition to computer hardware, Apple develops its own operating systems, to be used on their products. Other software designed by the company include server software, video and music editing programs, and its iWork productivity suite, which presents an alternative to the Office software suite, developed by competitor Microsoft. Artificial intelligence software including the Siri personal assistant is also installed on mobile devices. For more details on Apple software and devices, contact their customer service phone number.

Apple Music offers a range of entertainment products and services for customers. The iPod was their first step into the media market, and is still available with accessories such as headphones and speakers. The iTunes store allows users to purchase and download digital files for every type of media from music to TV shows and movies. Apple Music also creates curated music playlists and provides streaming services.

Apple TV is a video streaming service that involves a set top box linked to your TV. The device can store files, or link to your iTunes playlist. Streaming is also available through the internet or apps in the App store. As well as videos, the system can support music, video games, photo displays and presentations.

The App Store allows users to browse apps developed for the iOS operating system, and download them at various prices. Digital wallet service Apple Pay allows customers to use their Apple device to make contactless payments for purchases within the app store and participating retail shops. Users link their bank card details to their Apple account and simply present their mobile device to make a payment.. Another online customer service is iCloud technology, which provides customers with online data storage.

More information on all Apple products and customer services can be found on the website or by contacting customer support directly by phone.

Calls to 180 numbers are charged at the local rate set by your provider.

Apple Support Contact Numbers Australia

For general enquiries and customer services within Australia, call Apple on the phone number 133-622. This telephone number reaches the Australian corporate headquarters in Sydney and provides sales support for purchases of hardware, software and accessories, as well as information on your order status. Customer service and education enquiries for individuals can also be reached at this phone number, as can the media helpline.

If you need to contact Apple about a corporate enquiry, try one of these phone numbers:

Enterprise Sales: 1300-552-024

Government Sales: 1300-550-691

Sales for education Institutions: 1300-551-927

Sales for small businesses: 1300-369-095

Apple has a series of retail outlets within Australia. For contact details of individual stores including telephone numbers and locations, see the website at https://www.apple.com/au/.

Contact Apple by mail at the address:

PO Box A2629
Sydney South NSW 1235

Apple Head Office Contact Details

Apple headquarters are suitably located in the heart of Silicon Valley, California. To contact corporate headquarters you can visit or mail the address:

1 Infinite Loop
Cupertino, CA 95014
While Apple’s corporate address may seem unusual, the “Infinite Loop” is a privately owned street encircling the head offices, which comprise several buildings. The Infinite Loop branches off from the public road Mariani Avenue (older products still list 20525 Mariani Avenue as the corporate address).

Apple head office staff can be reached at the phone number +1 (408) 996 1010, for customer support.

As a massive multinational company, Apple holds corporate offices in different countries worldwide. For matters within Australia, contact the Australian headquarters at the address:

Level 13, 255 Pitt Street

Sydney,

Australia 2000

For customer support, contact the Apple Australia head office by phone at the number +61 1300 321 456.

Frequently Asked Questions

What should I do if my device breaks?

If your device breaks, visit your local Apple store or contact the customer service telephone number.

Does my product come with a warranty?

Apple typically offers a limited warranty. Visit the website or call the Apple customer care phone number for more details on warranties and customer protection plans.

How do I link my devices?

When you purchase an Apple product, you will need to create a user account. Sign in to any device with your Apple ID username and password. For more information, contact customer service by phone or check the website.