We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly. We support the following browsers:
Windows:Internet Explorer,
Mozilla Firefox,
Google Chrome.
Mac:Safari.

This is my second visit to the Eldorado and we are enjoying our stay. Friendly staff and nice rooms. The spa treatments are not quite up to par and the servers in the bar could be a little nicer, but the overall experience is great.

Stayed May 2014, traveled as a couple

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Helpful?

Thank Hamidah2013

Report

Ask Hamidah2013 about Eldorado Hotel & Spa

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

SFDap, Director Of Operations at Eldorado Hotel & Spa, responded to this review,
June 13, 2014

Dear Hamidah2013,

Thank you for your comments on your most recent stay with us. I am sorry to hear that the spa treatments and the bar service did not meet your expectations. I would enjoy the opportunity to discuss these issues with you. I may be reached at (505) 995.4523.

Sincerely,Max

Report response as inappropriate
Thank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Good attention on check in, received room quickly even though I was early. The room was comfortable and quiet, and very convenient to the various spots in the old downtown area. The valet and front desk staff were very friendly and quick to help. While I did not ask directly, the Concierge personnel were great at recommending short trips and places to see (I listened to them while waiting for my room to become available). We ate a buffet salad lunch as a business group that was outstanding, as were the provided snacks during meetings and at cocktail functions. I did not ask for much help, but this hotel seems to be well run and customer-centric.

Room Tip: I stayed in room #463 and could smell a slight cigarette smoke odor in the bathroom. The view was n...

See more room tips

Stayed May 2014, traveled on business

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Helpful?

2Thank James T

Report

Ask James T about Eldorado Hotel & Spa

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

SFDap, Director of Operations at Eldorado Hotel & Spa, responded to this review,
June 13, 2014

Dear James T,I want to thank you for taking the time to review us on TripAdvisor. I am glad that you enjoyed your business trip to Santa Fe. I am glad that the staff were helpful and were able answer any questions you might have had during your stay with us. We look forward to your next visit to Santa Fe and the city different.

Sincerely,Max

Report response as inappropriate
Thank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

I stayed in this hotel for several days before, and including, Mothers Day this year. Having stayed next door at the Hilton for a day before my stay at Eldorado, I must say I was disappointed in the change. The Hilton is rates 3.5 stars whereas the Eldorado is rated 4, so I expected a slightly better experience, but I was surprised to find several downgrades in amenities. 1st, the Eldorado "Deluxe King" bathroom was very small. 1/2 the size of the Hilton. Also, the TV was 1/3 the size of the Hilton...the smallest I have seen in a hotel in years. The A/C didn't work very well, and the TV had a very poor picture, despite requesting repair by engineering. For almost $200/night, and 4 stars, I expected much better from the El Dorado.

Stayed May 2014, traveled as a couple

Helpful?

9Thank Bill W

Report

Ask Bill W about Eldorado Hotel & Spa

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

SFDap, Director of Operations at Eldorado Hotel & Spa, responded to this review,
June 13, 2014

Dear Bill W,Thank you for taking the time to review us. I am sorry that your stay with us did not meet your expectations. I have addressed the issues you have mentioned regarding the clarity of the TV and the AC issues with our engineering department. I hope that when you return to Santa Fe that you give us another opportunity so that we can provide you with the level of service you would expect to receive from the Eldorado Hotel & Spa.Sincerely,Max

Report response as inappropriate
Thank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

I was here for a convention. I grew to love the art and the decorations that made this resort feel so warm. The staff really is their best point though, they couldn't have been more friendly or helpful! The rooms had everything you would need and very comfy beds. Extremely clean as well. Nice size resort as well, and very easy to find your way around. The food was good that was served to us in the banquet rooms. I would recommend to everyone.

Stayed May 2014, traveled on business

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Helpful?

1Thank nesann

Report

Ask nesann about Eldorado Hotel & Spa

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

SFDap, Director of Operations at Eldorado Hotel & Spa, responded to this review,
June 13, 2014

Dear Nesann,

Thank for taking the time to review us TripAdvisor. I am so glad that you found the hotel of choice for any future visits to Santa Fe. I have shared your kind words about the staff with the staff. I look forward to welcoming you back to the Eldorado and Santa Fe on your next visit.Sincerely,Max

Report response as inappropriate
Thank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

I don't stay in luxury hotels usually, but was here for a conference and stayed on a couple of days with family. The concierge was SO helpful, friendly and knowledgeable--she helped us plan great day trips to Shidoni Foundry and Art gallery, and Bandolier Nat. park, etc., and get reservations a good restaurants; all the staff was genuinely friendly and helpful. The valet parking was a little weird--the valets were great and helpful, but nice to have more access to your own car? But parking in this town is tough, so nice amenity.I SO appreciated free wireless. There is nothing worse than paying a lot for a business hotel room and then being nickle-and-dimed to pay for internet access, which is essential. So keep up free wireless! Great location, nice building, clean, beds were comfy. Nice to be able to open windows.Didn't have breakfast here--went to fabulous French Bakery in La Fonda Hotel, short walk to other side of plaza--stunning croissants and pastries and great coffee.

Room Tip: The deluxe double is a double bed, not queen sized. But beds were super-comfy, so it didn't seem...

See more room tips

Stayed May 2014, traveled on business

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Helpful?

Thank 70SSR12

Report

Ask 70SSR12 about Eldorado Hotel & Spa

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

It was our pleasure to host you and your colleague while making your way through the United States. We were lucky to have had to opportunity to have had international guests from Australia choose our hotel and make such an impression. We hope you enjoy the remainder of your tour and find similar accommodations. Kindest regards,

Gabriel

Report response as inappropriate
Thank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

The El Dorado is beautiful, the staff is superb, and the location is perfect - two blocks from the Plaza, an easy walk to Casa Chimayo Restaurant, and a brisk walk to the Railyard District. The staff is friendly, the concierges extremely knowledgeable, and the restaurants are fun and delicious. The artwork, curated by Bobby Beals, reflects Southwest themes and artists. All-in-all, the El Dorado is a great base from which to explore the beauty of Santa Fe and the surrounding area.

Stayed April 2014, traveled on business

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Helpful?

1Thank TravelImagery

Report

Ask TravelImagery about Eldorado Hotel & Spa

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Come to the newly remodeled Eldorado Hotel and Spa, where award-winning service and unexpected delights set the stage for an enchanting visit. This acclaimed four-diamond hotel is located steps from the Santa Fe Plaza. Spacious rooms, many with views and some with wood burning fireplaces. Superb cuisine at the Old House Restaurant and AGAVE lounge. Experience the new CAVA bar featuring Spanish wines, food and live entertainment. Ultimate pampering at the full-service Nidah Spa. Underground, covered parking....more less

Reservation Options:

TripAdvisor is proud to partner with Hotels.com, Travelocity, Booking.com, Odigeo, Cheap Tickets and Jetsetter so you can book your Eldorado Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:

Eldorado Hotel And Spa

Eldorado Hotel Santa Fe

Eldorado Santa Fe

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

* TripAdvisor LLC is not a booking agent and does not charge any service fees to users of our site... (more)

We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly. We support the following browsers:
Windows:Internet Explorer,
Mozilla Firefox,
Google Chrome.
Mac:Safari.

TripAdvisor LLC is not responsible for content on external web sites. Taxes, fees not included for deals content.