What our Customers say...

Testimonials

I thought SERVPRO did a great job-we appreciated all of their time & attention to detail.

— Molly in Shaker Heights, OH

The boys were professional and kind.

— Stephen in Baltimore, OH

Staff was prompt, knowledgeable and made me feel comfortable about the process.

— William in Beachwood, OH

Thank you for the quick service!

— Linda in Beachwood, OH

Thank you for helping us clean.

— Joel in Beachwood, OH

So nice!

— Nick in Shaker Heights, OH

Great job! Thank you!

— Nora in Beachwood, OH

Everyone was very courteous and respectful. When they let us know they would or would not be able to come...thank you!

— Chris in Shaker Heights, OH

Recommended neighbor for service.

— Linda in Cleveland, OH

Everyone has been polite and helpful throughout this entire process. Thank you!

— Terese in Brecksville, OH

Everyone has been polite and helpful throughout this entire process. Thank you!

— Terese in Brecksville, OH

Rodney and Keith did an amazing job unpacking the boxes!

— Warren in Beachwood, OH

Perfect!

— Marcia in Pepper Pike, OH

Great job-Thank you!

— John in Pepper Pike , OH

Keep up the good work

— Debbie in Shaker Heights, OH

Good team. Polite. Prompt. Efficient.

— Linda in Beachwood, OH

Terry and his crew did a great job!

— Molly in Beachwood, OH

Awesome crew

— Amy in Beachwood, OH

The team was good all around! Thank you!

— Gerald in Cleveland Heights, OH

Samantha & her team were wonderful-professional, courteous & competent.

— Donald in Bratenahl, OH

We could not have hired a better company. Everyone involved performed their jobs to the highest standards...fantastic team!

— Marti in Gates Mills, OH

Excellent service by Terry and his team. Thank you!

— Caroline in Cleveland Heights, OH

The entire team did a great job cleaning up a challenging sewer backup. Everyone was helpful and professional.

— Marc in Cleveland, OH

They were very professional. Thank you!

— Patti in Cleveland Heights, OH

Did an awesome job! Compete Satisfaction!

— Eric in Beachwood, OH

Very prompt and courteous

— Michael in Beachwood, OH

All were courteous and very polite. Aimee was also very helpful.

— Chris in Richmond Heights, OH

Everything was accomplished as expected.

— Robert in Westlake, OH

I am so impressed with SERVPRO'S service! The entire team was careful, courteous and professional.

— Carolyn in Lyndhurst, OH

They were gentleman and it was comforting having them here.

— Kimberly in Cleveland, OH

Rodney and crew were great!

— Colleen in Cleveland Heights, OH

Rodney and his crew were outstanding!

— Greg in Beachwood, OH

Aimee was very prompt, detailed and helpful!

— Nancy in Cleveland Heights, OH

Very impressed with speed & efficiency that the work was conducted.

— Tony in Bedford, OH

Thanks for the "emergency assistance"!

— Kim in Cleveland , OH

I honestly can't say much more but incredible, especially during this time. Thank you for all your help & services.

— Summer in Cleveland, OH

SERVPRO of Beachwood, Shaker Hts, Cleveland Hts. showed up at my home within an hour of my call. They started cleaning out the water in my basement and stayed all night until it was completed. What fantastic service!

— Maddy in CLEVELAND, OH

Called SERVPRO to ask about water on my carpet. When SERVPRO showed up, they were able to clean up the water that came from my hot water tank. When SERVPRO of Beachwood, Shaker Heights, Cleveland Heights left...it was like it never happened!

— Nancy in SOLON, OH

Thank you for coming to my rescue today!

— Kathy in CLEVELAND, OH

Jack Koslen and his team were very professional and efficient. I have no complaints at all!

— Gregory in CLEVELAND, OH

SERVPRO of Beachwood showed up within 30 minutes of my call. They stayed all night to clean up the water. Jack came back on his own time a few days later to fix a small patch of lawn that some other company ruined while fixing a drain. He wanted me to feel "like it never happened". Thank you Jack for your honesty, professionalism and kindness!

— Joanne in CLEVELAND, OH

SERVPRO of Beachwood cleaned up the water and I never knew there had been water or cleaners in my home. THANK YOU!

— Amanda in Orange, OH

Jack and crew provided wonderful full service in a disaster

— Jack in Beachwood, OH

We were so discouraged when the water came in our basement. SERVPRO of Beachwood, Shaker Heights, Cleveland Heights came to our rescue…we can smile again. We loved the quick service, staff and professionalism.

— James in Lyndhurst, OH

You did a great Job!

— Rebecca in Beachwood, OH

All went well. The workers were fabulous, very honest and hard working.

— Karen in Beachwood, OH

Very excellent service! Will strongly recommend!

— Sam in Beachwood, OH

Excellent staff. They were all very polite and professional. Everyone that came to our house treated it like it was there own house. Could not be happier.

— Christine in Shaker Heights, OH

Thanks Jack and SERVPRO of Beachwood Team! We are very satisfied with all aspects of the service and personnel. Made the best of an unfortunate water event.

— Beth in Richmond Heights, OH

"Jack was very prompt, thorough, and efficient. He explained everything that needed to be done and why. He was available anytime by phone (we had a circuit breaker trip outside business hours when we used the microwave on the same circuit and I had to call to ask how to turn the equipment back on). Everything was cleaned up thoroughly."

— Kathi in Cleveland Heights, OH

I had SERVPRO clean my carpets. Very professional and polite!

— Patti in Lyndurst, OH

My basement had a bad odor so I called SERVPRO of Beachwood. SERVPRO of Beachwood cleaned the carpet for us. The crews were professional, hard working and helped make it like they say...”Like it never happened”.

— Mitch in Beachwood, OH

SERVPRO of Beachwood, Shaker Heights and Cleveland Heights and
SERVPRO of South Euclid/Lyndhurst/Pepper Pike outstanding service and performance!

— Sharon S. in Cleveland , OH

Thank you for being there when we needed your services and for a job well done.

SERVPRO of Beachwood technicians were wonderful, so friendly and kind to our children. Very respectful, prompt, professional and courteous. Thank you!

— Shanna in Richmond Heights, OH

SERVPRO of Beachwood has done a great job. Very happy with them. (Per phone call to the office manager).

— Kay in South Euclid, OH

Pauline called to say she was really stuck in the snow and Ricky, Mike and Rodney helped her and prevented her from a lot of issues/headaches. She was very grateful to SERVPRO of Beachwood.

— Pauline in Beachwood, OH

SERVPRO of Pepper Pike, South Euclid, Lyndhurst are "very helpful and compassionate people."

— Susan in South Euclid, OH

"Excellent staff-would use again!"

— Management Company in Beachwood, OH

SERVPRO of Beachwood "thanks for doing a very nice job for us."

— Susan in Gates Mills, OH

SERVPRO of Beachwood "crews were knowledgeable. Thank you."

— Allan in Cleveland, OH

SERVPRO of Beachwood "was polite, concerned and answered any question I had. Thanks for a job well done."

— Allan in Bedford Hts, OH

SERVPRO of Beachwood were courteous and professional. Ricardo and Mike are a credit to your franchise.

— Scott in South Euclid, OH

I was truly impressed with the work and attitudes of SERVPRO of Beachwood employees Ricardo and Mike.

— Karen in Cleveland, OH

The SERVPRO of Beachwood team was very professional with all aspects of their process and I would refer them as well as any other team because they have to be just as good. I am very satisfied :) !

— Shirley in Cleveland, OH

Happy with the service of SERVPRO of Beachwood. Gentlemen were polite, answered our questions and kept us informed.

— Michael in Cleveland Heights, OH

I was very satisfied with the staff and their performance on getting the job done.

— Shirley in Cleveland, OH

Thank G-D for you all (SERVPRO of Beachwood, Shaker Heights, Cleveland Heights and SERVPRO of South Euclid/Lyndhurst/Pepper Pike)!-the help-I really need it!

— JoAnn in Cleveland, OH

Terry and Mikey did a nice job!

SERVPRO of Beachwood, Shaker Heights, Cleveland Heights and SERVPRO of South Euclid/Lyndhurst/Pepper Pike 216-464-4498...Here to help!

— Harold in Lyndhurst, OH

ABSOLUTELY AWESOME! These guys are fast, professional, knowledgeable, thorough, friendly, and honest. My dining room and kitchen were flooded by a leak from an upstairs neighbor, and these guys were here on site, assessing the situation almost immediately. They explain everything they're going to do and they make sure the job is DONE RIGHT! No sloppy mess left behind, no loose ends, no problems at all. I really can't recommend Jack and his crew highly enough.

— Caren in Shaker Heights, OH

Excellent workers and they explained everything!

— Norma in Beachwood, OH

Very professional and thorough-Great job!

— Marylou in Solon, OH

Well informed on initial visit!

— Avi in Beachwood, OH

Very good service, polite and prompt!

— Beth in Beachwood, OH

Quite surprised at the quick response to my call. Staff were very nice and helpful.

— Judith in South Euclid, OH

Staff very knowledgable about procedures.

— Judith in South Euclid , OH

Great guys! Thank you!

— Susan in Beachwood, OH

"We very much appreciated the professional and courteous service in a difficult time for us. Thank you!"

— Jeffrey in Cleveland Heights, OH

They did a great job!

— Judith in Beachwood, OH

Thank you all for your hard work & sensitivity! You were awesome!

— Michele in South Euclid, OH

SERVPRO of Beachwood was wonderful to work with. Staff were always timely and easily accessible. They also worked with us when we were out of town. One of the best companies I have ever dealt with. I would highly recommend to others.

— Holley in Worthington, OH

Very pleased with the crews and appreciate the promptness, especially with the drive. Definitely would recommend to anyone.

— Brian in Dublin, OH

Quick to repsond and very helpful.

— Amanda in Orange Village, OH

Kathy called to say how impressed the store was with all the precautions our crews took while securing the floor for the staff and customers.

— Kathy in Beachwood, OH

Thank for coming out the same day I called. Great company that I would recommend to anyone.

— Chris in Tremont, OH

SERVPRO of Beachwood staff are knowledgeable and effective in effort and our practices. Quick to respond and courteous!

— Burt in Mayfield Village, OH

Great crew!

— Mindi in Shaker Heights, OH

Jack and his crew were outstanding!

— Chris in Bainbridge, OH

Onsite team, Ricardo, Rodney and Gary did an excellent job-patient, hard working and courteous!

— Joan in Cleveland, OH

All done very well!

— Steven in Shaker Heights, OH

Thank you for the excellent service you provided.

— Chris in Mayfield Heights, OH

Very knowledgeable and very courteous

— Mary in Cleveland Hts, OH

The best!

— Mary in Cleveland Heights, OH

Great service. Thanks!

— Chris in Bainbridge, OH

Its my wedding day and SERVPRO of Beachwood came right out to fix the leak from my shower that dripped to my family room....THANK YOU Mom & Dad!