Holiday Hours OperationHappy holidays from CIC! Our offices will be closed December 24 – January 2, 2017 but we’ll still be available by email during this time. If you are attempting to recertify your CMP by 12/ 31 and have any questions or concerns, please email certification@conventionindustry.org. We will have staff on duty each day to assist in your recertification questions/issues. We also suggest viewing this shortvideo, which will help explain the recertification process.