Concierge Services

Helping you to make the most of your holiday

On hand to help

Our knowledgeable concierge team is on hand to make your stay at the Sail Lofts St Ives as smooth and enjoyable as possible. Our concierge guest hosts will take care of everything you need both at the apartments and whilst you are out and about in St Ives. The team know the latest on what’s happening in and around the County, and can help you with other aspects of your stay including spa bookings, travel plans and restaurant reservations.

Services

Here to enhance your time away

Our onsite guest hosts will provide you with all the information and services you need to enjoy the best of St Ives and West Cornwall.

If you’re planning a day out we can arrange delicious locally sourced hampers, if your break is all about unwinding and leaving St Ives rejuvenated, we can book you into our studio spa for a range of invigorating and/or relaxing treatments.

We can also help you pre-order meat from the local butcher or fish from award winning Fish Monger Matthew Stevens so it is ready waiting for when you arrive in St Ives.

We can help coordinate online wine and food deliveries, and are happy to unpack and put it away for you so you can arrive to a fully stocked fridge. Most of the major supermarkets including Waitrose, Sainsbury, Tesco and Asda will all deliver to Sail Lofts - St Ives. For further information on this particular service please see our 'Pre-arrival Shopping' page.

The onsite team are always on hand to help you get the most out of your luxury self catering holiday in St Ives. With all the Sail Lofts accommodation located around our central courtyard, and on site an office where you will find the team six days a week, you are never far from a helping hand to organise your restaurant reservations or book a CRB checked child sitter so you can enjoy an evening out with the peace of mind that everything has been taken care of.