ReturnPal is a smartphone app from An Post that allows you to return products you have bought online back to Carraig Donn. The App is free to download on the App Store® or on Google Play. The app allows you to have your item collected from a nominated address or you can drop it off at a Post Office for return to us.

€4.50 flat charge for all returns * Max weight 20kg

Items which are over our maximum weight of 20kg or size allowance will not be accepted and will be returned to you, the customer.

If you wish to return a gift set, all items must be returned and in a new, unused, and unworn condition with tags attached (where applicable) and in original packaging. It is our policy to return goods to the purchaser if we suspect that any product has been used or worn.

In the interest of hygiene, we are unable to offer an exchange or refund on earrings, make-up, perfume or hats that may be included within any giftset.