Please go ahead and complete our online application form and your personal account manager will respond within 2 business days to advise next steps.

Alternatively, you may wish to call a member of our business development team. Vivian Curtis, Senior Relationship Manager, can be reached from 8.30am -5.00pm Atlantic Standard Time (AST), Monday to Friday, on + 441 294 4645 vcurtis@fac.bm

Much of the timeline is down to you and how quickly your teams can provide the supporting application and account opening documentation, sign the relevant bank and processing contracts, and then, once approved, whether priority is given by your technical teams to completing integration and testing.

In our experience, where merchants prioritise across all aspects of the process, the move to live processing can happen within a 4 to 6 week window.

Initial application documents should be sent directly to us. Completed bank applications should be e-mailed to us initially for review, and once all is in order, originals should be sent directly to the partner bank concerned. Our business development team will provide all the relevant bank contact details.

Other than courier costs for the documents you will need to provide directly to our banks as part of your application pack, there are no costs that are likely to be incurred until final bank approval is confirmed.

Bank approval is the trigger for integration and company formation to begin. At this stage you will receive an invoice from us for a one-time integration fee.

Incorporation costs are agreed and levied directly between you and your chosen corporate services provider.

All of the banks that we work with follow their own policies and procedures and are at liberty to decline a merchant application based on these. We will notify you directly if the banks do not wish to proceed, but are not able to advise why as we are not told.

This is jurisdiction and bank dependent. Bank approval of your application is the trigger for Incorporation to begin in some jurisdictions, but in others you need to have a corporation set up in order to apply.