Job Description

Are you currently working in customer marketing/retention and extremely fascinated by the travel and tourism industry? If so, we want to hear from you!

A startup organisation soon to land in Bristol is looking for a highly experienced and cross-channel specialist to join their team and manage all aspects of CRM by experimenting with new methods such as in-app messaging, push notifications and SMS, as well as more traditional email campaigns. You'll be very hands-on and may have had experience in either agency or client-side businesses.

What you'll be doing

From day one, you'll take the lead on the customer marketing strategy, and will be testing less traditional and more modern acquisition and activation methods. Email will still play a big part in this role but you will be testing the boundaries here. The customer journey and insights will be very embedded in your approach, and you will be very analytical and savvy.

What experience you'll need to apply

Significant CRM experience

Experience with IBM Watson, Oracle Responsys, or Salesforce

Understanding of first and third party data segmentation and targeting

Google Analytics and Tag Manager experience

Experience in handling customer databases with over a million users globally

What you'll get in return for your experience

You will be rewarded with a very generous salary and benefits package which can be discussed on application. You will also get to work with what will be one of 2018's most exciting newcomers on the Bristol scene. If this isn't enough, you'll be working in one of the most fun sectors and be given plenty of opportunity to implement brand new ideas and be leading a great startup's performance strategy.

What's next?

If this sounds like an amazing opportunity to you, then please get in touch with Stacey.