WD Black hard drives are designed for enthusiasts and creative professionals looking for leading-edge performance. These 3.5-inch desktop drives are perfect for high-performance applications like photo and video editing, gaming and power PCs.

Customer Reviews of (Western Digital WD WD1002FAEX)

Product reviews on NCIX.com are screened for relevance and inappropriate
content. Reviews may contain inaccurate information about the product.
If there is a discrepancy, please use the Flag this Review link
located beside each review. Reviews are not an endorsement expressed by
NCIX.com, but opinions from customers based on their own experience with
a product. We do not recommend you make purchasing decisions based on facts or opinions expressed in these reviews.

SummaryBeen using the Caviar Black in all the systems I assemble for many years now and they are great. I bought more than 30 of these in all formats (500, 640, 1TB, 2TB) and only had 1 failed after 2 years. It was replaced swiftly by WD who honoured their warranty without problems. I still got a 640 running from 2009. They are fast but a bit noisy. In gaming system I only install those for programs (with SSD for Windows).

ConsThe seeking activity is LOUD, do not be alarmed, it's not a defect (though it is somewhat of a design oversight).

SummarySo when I just got this I became paranoid that it was defective, as it made the "click click clclclclikc click" sound all the time. Turns out after extensive internet searching that this is an inherent thing with modern Caviar Black HDDs, where there is bare minimum acoustic management with the seeking, to maximize speed/reliability.

It took me about a month to get used to this noise though, but now it does not bother me anymore.

SummaryBought it for my gaming rig, mostly for storing music and games as a secondary hard drive, very satisfied with the product, quick loading times for games. Will probably buy an additional one for RAID.

Forum messages are not reviewed and may not contain accurate information about a product.
Message contents are opinions from customers based on their own experience with a product.
We do not recommend you make puchasing decisions based on Forum messages.

Reviews from the Web

Below are reviews found on other web sites for this product submitted by customers.

First 30 days limited warranty through NCIX.com. The remainder of the two year warranty is provided directly by the manufacturer.

Warranty length may vary per specific model. Western Digital Raptor and Caviar RE series enterprise drives are covered by a 5 year warranty. Caviar and Caviar Blue & Green desktop drives are covered by a 2 year warranty for OEM drives, and a 1 year warranty for Retail.

Warranty coverage for drives is covered by NCIX for the first thirty (30) days with the remainder of the warranty covered by Western Digital.

All pricing subject to change. For all prices,
products and offers, NCIX.com reserves the right to make adjustments
due to changing market conditions, product discontinuation, manufacturer
price changes, errors in advertisements and other extenuating
circumstances. Promotional offers from NCIX.com are subject to
availability and are available only while supplies last. No rain
checks will be issued on promotional items and offers.

While NCIX.com uses all reasonable efforts
to include accurate and up-to-date information on the Site, NCIX.com
makes no warranties or representations as to the Site's accuracy.
NCIX.com assumes no liability or responsibility for any errors
or omissions in the content on the Site.

NCIX.com warrants product(s) to be in good
working condition and free from defects in material and workmanship
for a period of one (1) year for OEM packages, and for thirty
(30) days for RETAIL packages, from the original Invoice date
unless otherwise restricted below or by the manufacturer's own
warranty policy. Defective returns and warranty service will be
replaced, exchanged or repaired at NCIX.com's sole discretion,
and based on vendor's policy.

NON-DEFECTIVE merchandise returns may be
accepted on some items ONLY within 15 days of the Invoice date,
at NCIX.com's discretion. All NON-DEFECTIVE returns are subject
to a 15% restocking fee. No refunds will be issued for blank media,
digital cameras (and accessories), opened software, printers,
printer supplies, paper, projectors (and accessories), appliances,
handhelds, PDAs, notebook computers, special order computers and
special order items.

Defective software, video games or DVDs
will be replaced by the SAME title and format ONLY (and subject
to current availability) within 30 days of the Invoice date. Software,
video games and DVDs may be returned within 30 days only if the
item is UNOPENED (with shrink wrap still intact) at the sole discretion
of NCIX.com.

NCIX.com does NOT apply a surcharge
to credit card orders. Please read our RMA
& warranty policy and terms
& conditions for more information. If you have
any questions regarding our sales and warranty policies, please
send us a message -- we'll be glad to answer any of your questions.