Symptoms

Setup Defaulting Rule for defaulting Calculate Price flag on Order Line to Freeze Price. But whenever an RMA created by referencing a Sales order (either by using Copy or by entering the Sales Order number on the Returns tab), the value of the Calculate Price flag changes to Partial Price.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a Million Knowledge Articles and hundreds of Community platforms