At Turabit, we create smart conversational Assistant for support staff using Natural Language technology that offers agent more time to receive, process, as well as respond to the service tickets. Even, it helps managers in getting the information necessary to monitor and know the ticket volume, performance of agent and time consumed to provide resolution.

Smart AI Assistant to improve SLA and support agents

Aid agents with a holistic support tool

Standard, simplified mobile and cross-channel UX

Difficult data entry converted into 10 second conversations

Quick escalation and resolution of in-house issues or tier 1 support requirements

Notifications that keep agents updated about on high priority tickets

Meet business needs with best use of resources

Boost the number of tickets agents can close each month by removing data entry steps

Discuss with us your Smart AI Assistant development idea and we will help you with a plan of action for an efficient 24×7 service assistant.

Evolve your Smart AI Assistant

Our Smart AI Assistants are developed on a powerful Smart AI Assistant development platform, offering you scalability and flexibility necessary for adding functionality in your Smart AI Assistant.

Why choose Turabit for service smart AI assistant development

Turabit can help you to build service smart AI Assistant’s on all major social messaging channels to help your customers interact as per your requirements. We can design, build, and deploy customized Smart AI Assistant that help the support staff in excellent ticket management improving SLA. Our Service Smart AI Assistant empowers team managers in getting complete information to scrutinize and understanding ticket volume. Gauging performance of agent and analyzing time taken to provide resolution.

Talk to our team of intelligent AI Assistant experts to develop a customized Smart AI Assistant for ticket management service that gives your support staff more time to receive, work upon, and respond to service tickets.

Capture requirements and test accessibility to your systems

Capture requirements and test accessibility to your systems

Week 1

Week 1

Begin development and test API connectivity

Begin development and test API connectivity

Week 2

Week 2

Train NLP, developer customized use cases and Test

Train NLP, developer customized use cases and Test

Week 3

Week 3

LAUNCH

LAUNCH

End of Week 4

End of Week 4

Powerful smart AI Assistant features to resolve service requests quickly