Your contact details

Commercial Transport Terms

Carrier

All matches are final. There is no need to confirm matches. Just get in touch with the cargo owner to arrange pickup and delivery (see clause 1.2 of the Transport Terms).

You are responsible for your data accuracy. TNX relies on your data about vehicles and drivers (see clauses 2.2 and 2.3 of the Transport Terms).

TNX does not absolve your usual legal obligations. You must maintain certificates of fitness, retain proper documentation, and ensure that drivers have the necessary licences and follow required health and safety procedures as mandated by law (see clause 4 of the Transport Terms).

When you are done with with the match, use the settle button in the app, or send an email to members@tnx-logistics.com confirming the settlement (see clause 6 of the Transport Terms).

The contract for transportation is between you and the cargo owner. However, if you have any problems with the match, let us know. Either send us an email, or call (see clauses 4.3 and 11 of the Transport Terms).

Unless otherwise specified in the Match, TNX produces and sends all invoices in your name to the cargo owner, and gives you a copy for your files via email (see clause 8.2 of the Transport Terms and clause 5 of the User Terms).

VAT rules are difficult, but TNX makes that assessment for you. Here is the basics of how we evaluate your tax obligation (not binding tax advice):

if you are in the same country as the Cargo Owner then we invoice VAT on your behalf according to the local rate. If not, then we don’t charge VAT on your behalf, and refer to reverse charge procedures (see clause 5.7 of the User Terms). You find the Cargo Owner’s information including the VAT identification number on each of our invoices.

Making sure you are up to date on your VAT obligations remains your responsibility.

Unless otherwise specified in the Match, all payments for your work come directly from TNX, with each match showing the timeline for payment post match. (see clause 8.3 of the Transport Terms). In cases where the Cargo Owner elects to abstain from using TNX’s self-billing services please get in touch with them directly.

Some performance failures on your part may result in claims that reduce the amount paid for a match (see Claims Schedule)

Cargo Owner

All matches are final. There is no need to confirm matches. Expect the carrier to get in touch with you to arrange pickup and delivery (see clause 1.2 of the Transport Terms).

You are responsible for your data accuracy. TNX relies on you giving us accurate information about the cargo and the sites, including all cargo weights and dimensions (see clauses 2.2, 2.3, and 3 of the Transport Terms).

Make sure to follow through on your obligations for the match, including granting access to the sites, packaging the cargo, preparing appropriate documentation, and assist or perform the loading and unloading when required (see clause 5 of the Transport Terms).

When the cargo has been delivered, use the settle button in the app, or send an email to members@tnx-logistics.com confirming the settlement. We will send you a notification when the carrier confirms. If we don’t hear back from you in by the end of the second following working day, we will automatically settle for you (see clause 6 of the Transport Terms).

The contract for transportation is between you and the carrier. However, if you have any problems with the match, let us know. Either send us an email, or call (see clauses 4.3 and 11 of the Transport Terms).

Unless otherwise specified in the Match, all of your invoices are issued by TNX on behalf of the carrier. You get a daily summary sent to you via email with all the details, and just have to pay TNX in line with the invoice. (see clauses 8.2 and 8.3 of the Transport Terms).

VAT rules are difficult, but TNX makes that assessment for you. Here is the basics of how we evaluate your tax obligation (not binding tax advice):

if you are in the same country as the Carrier then we invoice VAT at the local rate. If not we don’t add VAT and refer to reverse charge procedures (see clause 5.7 of the User Terms). You find the Carrier’s information including the VAT identification number on each of our invoices.

any fees you pay to TNX are subject to German tax rules as TNX Europe GmbH is a company registered in Germany. Thus, if you are a German company we will add 19% VAT to your fee invoices. If not, then we won’t and rely on the reverse charge procedure.

Making sure you are up to date on your VAT obligations remains your responsibility.

Some performance failures on your part may result in claims that reduce the amount paid for a match (see Claims Schedule)

Important Note:

This document does not constitute a legally binding document and is produced solely for your convenience. Please refer to the TNX Transport Terms for the details of the legally binding document. The summary above should only be read, interpreted, used, and relied on together with the aformentioned TNX Transport Terms.