Case Studies

With SiteMinder, rooms are booked, inventory is updated, margins are maximised and hoteliers tend to guests, not technology. Read these hotel case studies to see how some of our customers achieved their potential.

Testimonial – Quest Apartment Hotels

"Being a property of nearly 90 rooms, we find that even half a dozen rooms moving on any single date can result in major changes to occupancy percentage, and ultimately result in lots of changes to how we manage our revenue overall. So, speedy and visually easy-to-read data is vital - and SiteMinder's Prophet provides that to us. It's definitely made comp set rate analysis easier and quicker."
Part of Quest Apartment Hotels, the largest apartment hotels brand in Australasia

Testimonial – Choctaw Casinos

SiteMinder’s Channel Manager provides a strong, sustainable and unified platform to effectively manage and enhance our online reach and presence ... The user interface of SiteMinder’s Channel Manager is simplicity at its best and the product’s accessibility allows amazing operational flexibility.
Gaming, hotel and resort properties with almost 1,000 rooms throughout Oklahoma, USA

Testimonial – Restel Hotel Group

By adopting SiteMinder’s technology, our hotel has become much more visible to the thousands of travellers we know are searching for a destination that offers beautiful seaside accommodation with family attractions. We have also integrated our property management system with SiteMinder’s Channel Manager so we can completely automate our online distribution. This means we can now keep up with the incredible speed at which today’s bookings are made, which is so important to remain competitive. The setup is seamless and a powerful way of increasing our revenue while lowering our costs to acquire guests.
Finland’s largest hotel and restaurant operator, with 47 hotels and more than 230 restaurants

Testimonial – Hosted Accommodation Australia

HAA believes TheBookingButton by SiteMinder will prove to be an effective means for our members to embrace online technology and, in turn, increase their visibility to today’s traveller.
The national peak organisation for the B&B industry in Australia

Testimonial – DORMERO Hotels

SiteMinder continually invests in its technology, making it the ideal partner for our current and future needs. SiteMinder offers unsurpassed connections to both local and global channels, which is crucial when you are located in one of the world’s most tourist-ready economies and need to be reaching travellers domestically and from all around the world.
A young, lifestyle-oriented hotel brand with ten properties located across Germany

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Testimonial – Compass Hospitality

The success of our business’ growth greatly depends on our ability to market ourselves to all travellers … and using SiteMinder’s Channel Manager, we are now in a stronger position than ever to achieve this ... The platform also offers powerful features that are designed specifically for hotel group businesses, notably the enterprise dashboard, which makes it easy for us to manage all our properties through one central interface.
A leading hotel management group with 40+ properties across Thailand, Malaysia and the UK

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Testimonial – Sukosol Hotels

Of all the systems we have implemented over the years, SiteMinder's Channel Manager has been the easiest and we have been extremely satisfied by the levels of service and commitment offered by the SiteMinder team. SiteMinder's channel management platform is very intuitive and if we do have any questions, we know we can always expect a prompt response from the company's support and sales teams. Every interaction with SiteMinder has been a true pleasure! As with all their hotel customers, we also benefit from SiteMinder's increasing network of OTA partners as it increases both our global and local reach. SiteMinder is a team on its game – quick and responsive, and able to exceed our expectations at all levels. Thank you, SiteMinder!
An award-winning owner and operator of one of Thailand’s most exceptional boutique hotel collections