Hotel Sofitel Cairo Nile El Gezirah

French luxury and local cuisine in the worlds most exciting cities

The iconic 5-star Sofitel Cairo Nile El Gezirah hotel towers the Nile in Zamalek, Downtown Cairo. A favoured venue for important business events and a prime location for tourism, the hotel offers the ultimate in classic French hospitality, dazzling contemporary décor, and state-of-the-art meeting facilities for up to 500 attendees. Just a few steps away lies Cairo's upscale business district on quiet El Gezirah island, and it's only minutes to the centre of Cairo, via the Metro at our doorstep.

The Sofitel Cairo El Gezirah is the perfect starting point for visiting Cairo's exclusive Zamalek area with its many chic and trendy restaurants and galleries. For business, the International Conference Centre is 10 minutes away, and for pleasure, the the Cairo Opera House, the world-famous Egyptian Museum and the Cairo Tower are all close by. The Pyramids of Giza are a mere 20 minute drive away. And there's so much more to see and do: mosques, botanical gardens, the Citadel, the sporting club...

Our restaurants and bars

MANIPURI - INDIAN RESTAURANT
Type of cuisine: Thematic cuisine

LA PALMERAIE MOROCCAN RESTAURANT
Type of cuisine: Thematic cuisine

Feast on Moroccan specialties at this Oriental eatery, the best Cairo restaurant for authentic tagines. Live music enhances the Moorish ambiance, while a shisha pipe and mint tea can be enjoyed on the banks of the Nile.

LE DECK - BY LAURENT PEUGEOT
Type of cuisine: Gourmet

Floating gently on the Nile, this stylish à la carte restaurant has the most privileged location of all restaurants in Cairo. Choose from a range of Mediterranean or Oriental dishes or relax in the chill-out lounge with a refreshing cocktail.

KEBABGY - ORIENTAL GRILL
Type of cuisine: Barbecue

An iconic Cairo restaurant for tasty barbecued meat - grilled before your eyes - and an authentic Oriental atmosphere. Choose from 25 shisha flavors, watch live bread-making demonstrations, and listen to live music and night-time entertainment.

WINDOW ON THE NILE LOUNGE & BAR
Type of cuisine: Wine bar

Experience French art de vivre with afternoon tea in this elegant library lounge, which also offers rich pastries and signature cocktails. Settle down with a book from our international selection and take advantage of free Wi-Fi to catch up on emails.

SUD
Type of cuisine: International

A 24-hour Cairo restaurant offering à la carte dining along with generous breakfast, lunch and dinner buffets with live cooking. Mediterranean dishes entice; gaze out to magnificent views of the Nile from the terrace. Located by the lobby.

LA MADELEINE

Located conveniently by the lobby next to Le Sud restaurant, this Cairo bar and café serves Nespresso coffee, Parisian-style pastries to eat in or take away, and gourmet snacks including French baguettes and candy. Perfect for a quick pick-me-up.

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LE DECK - BY LAURENT PEUGEOY

Listen to the gently lapping waters of the Nile from this floating Cairo bar while you sip signature cocktails and watch the sun sink over the river; tilting feluccas sail past. A privileged location for a superbly stylish Cairo bar.

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SUNNY BAR - POOL BAR

Our pool bar - Sunny by name and sunny by nature - offers signature cocktails, healthy virgin drinks and a range of snacks. Order a refreshing thirst-quencher between sunbathing and swimming in the heated outdoor infinity pool overlooking the Nile.

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WINDOW ON THE NILE - LOUNGE&BAR

Settle in a comfortable chair and browse a book from our international selection. Gaze at the sparkling Nile as you take afternoon tea in this elegant library lounge with scrumptious pastries and cocktails. Catch up on emails using our free Wi-Fi.

Your meetings and events

Our meeting rooms

Our customer reviews for Sofitel Cairo Nile El Gezirah

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating
4.5/5
Based on 1,233 reviews

Audrey P2016/12/06

« Amazing »

Staff very friendly, luxury hôtel,excellent restaurants, all was perfect.
The pool si also very Nice, and the sauna and jacuzzi.
Very Well located very safe and fantastic view on the nile.
Excellent mojito

Tarek M2016/06/29

« Worst service. worst staff »

I stayed for one night and I faced all kinds of issues that I really can't forget.
1- We ordered lemon juice on the pool, it was awful so we ordered orange juice, despite being the worst orange juice i ever tasted we found a piece of plastic from the cover of the bottle inside the juice.
We called for the manager who wanted to sneak the glass away from us but we insisted to escalate the issue.
2- We were on B&B, we had our lunch in the kababgy restaurant and paid a decent amount of money, then we went to the Morrocan restaurant to have a dessert and a drink. They told us we have to pay a minimum charge of 120 LE per person. The staff were very rude and told us we have to pay and when I asked him to call for the manager, in a very rude manner he said "okay i will get you the manager". After 30 minutes of arguing and showing them the receipt for our lunch they made us an "exception"
3- During breakfast time, the staff was very noisy and calling each other with a very loud voice.

Dear Valued Guest,
Thank you for taking the time to provide us your feedback regarding your recent stay.
First, please accept our sincerest apologist for the challenges you experienced during your stay.
We are equally disturbed that we failed to provide you with the level of service expected at the hotel.
Please rest assured that we take all the comments of our guests constructively and that we will take all the necessary steps to reduce any inconveniences in the future.
We look forward to the opportunity of welcoming you back and regaining your confidence in Sofitel Cairo-El Gezirah once again.
Sincerely Yours,
Iman El Gabaly
Quality Manager

Josephdagher2015/11/06

« Room over the fans »

This my third time that I ask for a room not over the fans. And I would like tell that I have made a reservation and I have gotten the ok from you and when I went there I find that there is no reservation for the people that I sen there

Dear Valued Guest,
Thank you for taking the time to share your feedback with us following your recent stay at Sofitel Cairo - El Gezirah.
We regret that your experience did not meet your expectations; please allow us to express our sincerest apologies.
At Sofitel Cairo - El Gezirah, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the challenging points of your experience and prevent recurrence in the future.
We look forward to welcome another opportunity to welcome you back and serve you better in the future.
Sincerely,
Iman El Gabaly
Quality Manager

Timmy B2015/03/11

« Average at first but staff rebounded beyond expectation »

We were given a fantastic welcome, we were celebrating my wife's birthday, check in was quick, luggage got to the room within 2 minutes, room was on a high floor, a birthday cake awaited us in the room with rose petals on the bed...Excellent. however the room service on the first two days was less than adequate, I sent an email complaining, and to my surprise the head of rooms Sherif Taher promptly requested a meeting with me, in which he resolved the issues and upgraded me to a suite, which was total unexpected. So after an initial falter the Sofitel rebounded to exceed my expectations in making my visit to Cairo truly unforgettable. Note a group from my country is scheduled to visit Dubai in March 2015, and because of my experience we have all confirmed bookings at the Sofitel Apartments on Palm island...So hats off to Mr. Taher you have my repeat business

Dear Valued Guest,
Thank you so much for this highly complimentary review of the hotel. To say that this is the Sofitel rebounded to exceed your expectations in making Cairo visit to be truly unforgettable is a huge commendation and we are exceptionally pleased to receive this feedback.
Thank you in particular for highlighting the services you received from the Hotel Ambassadors, we are proud of all the team members and the hard work they do daily to provide the very best in customer care and so it is always nice to hear when somebody has made an outstanding impression.
Thank you once again, I hope to welcome you back to the hotel in the very near future.
Sincerely yours,
Iman El GABALY
Quality Manager

2015/01/17

« wonderful hotel »

clean, nice view, good location, excellent food..
i certainly will come back again to this fine hotel
Me and my husband had a wonderful time there , the bed is awesome and comfortable, the food is outstanding.

Dear Valued Guest,
Thank you for choosing Sofitel Cairo-El Gezirah for your recent visit to Cairo. It was our pleasure having the chance to have you with us.
I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guests’, is very gratifying and knowing that you enjoyed so much the facilities, view and service is a reward in itself.
I do hope that we will have the opportunity once again to serve you in the very near future.
Sincerely,
Iman El Gabaly
Quality Manager

dannati2014/12/06

« Sensational stay in Cairo »

We fled from mena house and went to sofitel. What can I say: it was an absolute perfect stay: great service at reception, we felt immediately welcome. Also the food, the facilities and the great view are state of the art. We will definitely come back to this sofitel. One of the best I ever was.

Dear Valued Guest,
I would like to thank you most sincerely for sharing your thoughts of Sofitel Cairo- El Gezirah with others guests’ on the tripadvisor. Your feedback will be influential in improving your experience on your next stay.
We are glad to hear you fully enjoyed your experience at Sofitel Cairo-El Gezirah. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence.
I do hope that we will have the opportunity once again to serve you in the very near future.
Cordially;
Iman El Gabaly
Quality Manager

Craig S2014/11/25

« Nice location very poor service »

The hotel is old but the view is worth it. The location is perfect as your on the Nile and you can see the pyramids from your room! High floor!
The big let down was the service it was appalling I've never seen worse in a 5 star hotel!
I won't be back!

Dear Valued Guest,
I would like to first and foremost apologize for the recent experience that you had with us at the Sofitel Cairo-El Gezirah.
The hotel management is greatly concerned about your feedback. We will address the issues with the relevant departments, and would still very much welcome a more details about your stay from your good self. Please contact me on iman.elgabaly@sofitel.com.
Thanking you in advance and I look forward to hearing from you soon.
Sincerely yours,
Iman El Gabaly
Quality Manager

SHENANAH2014/11/15

« Excelent Experiance after Very Bad one »

i stayed in the hotel first time and faced ifferent issuestrlated to check in and attitude of employees and check out process that lmost let me lost my flight. no one from the hotel management was avilable to explain the issues. also durring the overall stay , i faced diffeculities and misleading information about reservation in resturant from the concergue.
durring my second stay 3 days after, it was totally the opiste. the staff were very helpfull, smilling and with excelent customer care attitude.
the receotion and check out process were stremlined and corrected. The suite was very good one. the hotel location is great althout the security process is over whelming. any way it was excelent experiance in excelent Hotel.

Dear Valued Guest,
I would like to thank you most sincerely for sharing your thoughts of Sofitel Cairo- El Gezirah with others guests’ on the tripadvisor. Your feedback will be influential in improving your experience on your next stay.
It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for your first stay, please accept my sincerest apologist.
We are glad to hear you fully enjoyed your experience at Sofitel Cairo-El Gezirah on your next stay. It is always a great pleasure to receive such compliments, especially from a guest that did not enjoy a previous stay with us as the improvement you felt gives us the urge to continue with our efforts towards achieving our guest expectations.
I do hope that we will have the opportunity once again to serve you in the very near future.
Cordially;
Iman El Gabaly
Quality Manager

PSOAthens_Greece2014/06/24

« Deceiving »

This was our 5 th stay at this hotel and we were sad to see how much it deteriorated. The worst that happened was that they called us from the reception at 1.30 in the morning to ask if we are smoking!!! It took us half an hour to go back to sleep and when we complained to the manager he asked us if we want some free pastries!!

Dear Valued Guest,
It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist.
It is indeed a concern that you feel the services offered was not up to the expected fine standards; we will of course take this very seriously and rectify any unusual shortfalls that may have occurred during your stay.
Let me seize this opportunity to thank you for taking the time to bring this matter to our attention, as honest opinion and constructive criticism is the only way that would enable us to improve and meet our guests expectations.
Sincerely Yours,
Sofitel Cairo El Gezirah
Quality Manager

Luis L2014/05/01

« excellent hotel »

It is a great hotel.
The service is wonderfull and the car service for tourist at the front desk is excellent. We have a problem with a driver that insisted to take us to his shops and recommendations, but he was fire the same day.
The check out process is somehow slow if you need a company receipt.

Dear Valued Guest,
Rest assured that your comments about your Car misfortunate incident were passed-over to management to investigate and improve this area.
I would like to thank you most sincerely for taking the time to write to us. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence.
We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah.
Sincerely yours,
Iman El Gabaly
Quality Manager

Lowest prices found over the following seven days.These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.

Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.