Gain peace of mind by choosing a partner with nearly 20 years of experience providing solutions for aging and adult services. Today, hundreds of human services organizations and agencies rely on Mediware software and proven workflows to successfully run their operations.

You need a dependable software solution that is built for AAAs. Deployed throughout the country for more than 20 years, our suite of solutions enable the efficient administration and delivery of LTSS client-centric care in both traditional and community-based service models.

Provide better outcomes for your intellectually and developmentally disabled population with Mediware’s IDD solution. Our application will also help you optimize the use of funding sources through HCBS waiver management.

Mediware’s AlphaFlex is a complete EHR for providers that serve people with intellectual or developmental disabilities. Streamline all of your business operations, from initial clinical management through managing your practice with real-time business intelligence tools.

Whether you provide outpatient services or manage a residential program, Mediware’s AlphaFlex EHR is a complete solution for all your behavioral health practice needs. Streamline all of your business operations, from initial clinical management through managing your practice with real-time business intelligence tools.

There is a reason nearly 70% of HUD’s continuums of care use ServicePoint. With this innovative system, users enhance care coordination and eliminate program and project silos by maintaining a single client record across organizations and seamlessly sharing data in real time.

You don’t have enough staff to spend time filing paperwork, updating spreadsheets, or completing other processes manually. Instead, with Spero, you can devote your time and resources to fulfilling your mission.

Trying to meet increasing demand with your existing resources and processes can be a real challenge. For more than 10 years, Mediware software has helped aging and disability resource centers automate workflows, simplify intake processes, keep up with referrals, and provide the proper outcome documentation.

Provide users with a familiar, clean, and efficient online resource, so they can easily find the information they need anytime. With our user-friendly and easy-to-update options, you can localize your site and seamlessly integrate it into your current branded online resources.

Serve your clients efficiently and effectively with ServicePoint, an industry-leading community services management software solution designed to help nonprofit organizations optimize their performance. You will have confidence that your consumers are getting connected to the resources they need by maintaining better oversight into agent caseloads and client care coordination.

The last thing anyone wants when implementing a software solution is unexpected risk. Because Mediware’s solutions are specifically built for human services, you can rest easy knowing the software has been successfully deployed at agencies across the country.

Avoid project change orders and cost overruns

Reduce implementation timelines

Ensure funding source compliance

Take advantage of promising practices embedded in workflows developed in partnership with our clients

Be prepared for whatever challenges lay ahead

Whether it’s an influx of new consumers, more regulatory requirements, or some other unforeseen circumstances, your organization needs a software solution designed to adapt to your changing needs. Mediware’s purpose-built solutions are highly configurable and are updated regularly to ensure that you are prepared for whatever changes may arise.

Quickly comply with policy and legislative changes

Continually improve your processes with easy modifications to workflows, reports, assessments, and more without complex engineering or coding required

Automatically receive the latest software enhancements as part of your ongoing subscription

Remove the roadblocks to multi-program, integrated care management

With the right solution, you can manage multiple programs and funding sources in a single system centered on a global consumer record.

Enable comprehensive, cross-program care planning and delivery

Eliminate program silos

Support lifespan care models that cross multiple programs as consumers age or needs change

Connect payers, providers, and caregivers

You can improve care quality and consistency by encouraging communication and collaboration between care team members. With an integrated IT system, you can:

Bill Miller is the CEO of Mediware and a recognized leader in the healthcare industry. He has a rich background that includes a more than 20 year history of bringing groundbreaking growth strategies and technological innovation to the healthcare marketplace and a proven track record of launching and leading highly successful healthcare IT companies. Prior to joining Mediware in July 2017, Bill was the CEO of OptumInsight, a division of Optum, which is the health services platform of UnitedHealth Group. Under Bill’s leadership, OptumInsight experienced unprecedented revenue growth, expanded margins, and claimed a transformative position in the health services market. He led the evolution of Optum into the leader in health care analytics and launched several tech-enabled business platforms. Prior to OptumInsight, Bill served as senior vice president of technologies at Cerner Corporation, where he had global responsibility for the company’s managed services, outsourcing, and technology services business units. A graduate of the University of Kansas, Bill holds a bachelor’s degree in economics and a master’s degree in urban planning and public policy.

Chris HesterPresident, Home Care

Chris Hester founded Kinnser Software in 2003, when he developed an innovative web-based application for home health agencies. He served as the company’s president for 14 years of rapid growth, which saw Kinnser become the most widely used EMR in home health and expand into new markets, including hospice and private duty home care. Kinnser Software was acquired by Mediware in June 2017. Today, Chris serves as president of Mediware’s home care division, which includes applications for home care, home health, and rehabilitation.

Rob WeberPresident, Community Care

Rob Weber serves as president of Mediware’s diverse community care division, overseeing applications for behavioral health, homeless management, long-term services and supports, medication management, and blood management. Rob has held this position since 2017, and he previously also managed many of Mediware’s other clinical applications, including blood services and medication management. Rob joined Mediware in January 2004, originally serving as executive vice president and general counsel, and he continues to serve as the company’s general counsel for legal and regulatory matters.

Robert WatkinsChief Financial Officer

Robert “Bob” Watkins started at Mediware as corporate controller in 2008. In 2011, he was promoted to vice president and corporate controller and to CFO in 2012. Prior to joining Mediware, Bob held a number of financial management positions, including serving as corporate controller for Titan Machinery (TITN), a $1 billion provider of agricultural and construction equipment. His prior experience also includes a corporate controller position at AFS Financial, where he also served as chief financial officer. Bob is a current member of the AICPA and Financial Executives International.

Joel DolisyChief Technology Officer

In his role as chief technology officer, Joel Dolisy manages both product development and information technology for Mediware. Before joining Mediware as CTO, Joel was CTO of Kinnser Software, where he led the company’s engineering and product organizations. Before Kinnser, Joel was SVP, CTO, and CIO for SolarWinds, a leading provider of IT management software. With more than 20 years of experience in product strategy and software engineering, Joel is a leader in developing and delivering commercial software products to market.

Chris StansburyExecutive Vice President, Growth

As executive vice president of growth, Chris Stansbury works with all sales teams within Mediware to create and standardize best practices for selling, interacting, contracting, and negotiating with clients. With over 25 years of health care IT services sales leadership, Chris has experience in all aspects of health care, including the provider side when he was at Cerner, the payer side when he was at TriZetto, and the Wellness side as he most recently was a vice president at Welltok.

As the senior vice president of marketing and communications, Shoma Sarkar Thomas oversees the marketing strategy for all Mediware products and is responsible for building the Mediware brand, which includes public relations, communications, and all strategic marketing activities. Previously, Shoma served as vice president of marketing for Kinnser Software, where she led marketing and strategic growth initiatives. She holds a bachelor’s degree in economics and international relations from the University of Virginia.

Stephen GreenbergSVP of Human and Social Services

Stephen (Steve) Greenberg is responsible for Mediware’s Homeless & Community, Behavioral Health and LTSS businesses. Prior to joining Mediware, Steve was President of DecisionHealth, LLC for six years, after which time he successfully helped execute the sale of this revenue cycle management decision-support company. Before that, he worked at OptumInsight for 12 years as a senior leader of many of its provider software and service solutions and, in his last role as SVP, Government Solutions, built a prospective and retrospective fraud, waste and abuse detection capability for UnitedHealthcare’s Medicare and Medicaid businesses.

Dana StreckSenior Vice President, Human Capital

Dana Streck leads Mediware’s human capital organization. Before joining Mediware, Dana was senior director of workforce transitions for Cerner Corporation, where she welcomed and transitioned new team members into Cerner through client partnerships and acquisitions. With more than 15 years of experience in human resources, Dana has successfully partnered with business leaders to drive workforce initiatives that benefit both companies and clients, while simultaneously creating environments that support growth and innovation.

Jason BakerVP, Corporate Development

As vice president of corporate development for Mediware, Jason Baker is responsible for acquisitions, partnerships, and new market strategies. Prior to joining Mediware, he was a managing director for Alpine Healthcare Advisors and Healthcare Growth Partners, both of which provide investment banking services in healthcare technology and services. Jason also served as head corporate development executive for Cerner Corporation. He holds an MBA from the University of Chicago Graduate School of Business and a bachelor’s degree in business administration from the University of Missouri.

Wes LittleVice President, Applied Insights

As vice president of analytics, Wes Little leads Mediware’s unified analytics strategy to deliver data-driven insights and innovative solutions. He previously served as director of product management for Kinnser Software, where he oversaw rapid product innovation for the company’s home health electronic medical record software. Wes holds a Master of Business Administration from the University of Texas at Austin’s McCombs School of Business and a bachelor’s degree in economics from Washington and Lee University.