Service Uptime Guarantee

Commonly clients check only the features they are going to get with a specific cloud hosting plan and forget something just as essential - the service uptime. As good as a plan can be, regular downtimes could lead to lower search engine rankings and lost customers no matter what the explanation for them could be. Of course, very few people would come back to a website which is not available half of the time, not mentioning the misused capital if you have invested in a marketing and advertising campaign. This is why, if you acquire a new web hosting package, you should make sure that the service shall be stable and your Internet sites will be online always. This means a boost in traffic, or in case that you have an online store, for instance, better uptime usually means more satisfied customers.

Service Uptime Guarantee in Cloud Hosting

We guarantee 99.9% server uptime for each and every cloud hosting account on our servers. We use a high-tech cloud Internet hosting platform in which every single part of the web hosting service is managed by an independent group of web servers, thus if one machine fails, the other ones inside the cluster are going to take over at once. The cloud platform also minimizes the overall load drastically, so the web hosting service is considerably more stable when compared with a service where everything runs on one machine and your sites are going to perform in the very best way. We furthermore have redundant Internet lines and diesel-powered backup generators to make sure that your sites will stay online no matter what. Hardware and software firewalls guarantee the proper operation of our machines in the case of DDoS attacks whereas in the case of any software trouble, we have admins overseeing the machines 24/7.

Service Uptime Guarantee in Semi-dedicated Servers

Our semi-dedicated server packages offer a 99.9% uptime guarantee. As a matter of fact, you'll not notice any downtime or service interruptions at all because of the fact that we use an innovative cloud platform and rather than handling everything on a single web server as most companies do, we have separate clusters of web servers that control every single service - files, emails, Control Panel, databases, etc. We have a customized load-balancing system, so our web hosting service is much more stable compared with what you'd typically find available. To make sure that nothing will disrupt the work of your sites, our server facilities have diesel backup generators and a number of different Internet providers. We've got software and hardware firewalls to stop DDoS attacks and staff monitoring the servers 24/7 to tackle any software issue that may appear.

Service Uptime Guarantee in VPS Servers

If you purchase a Virtual Private Server through our company, we guarantee that the physical hosting server your account is set up on is going to be up and running a minimum of 99.9% of the time. While we can't control what you’ll do with the VPS and what you set up on it, we will make sure that the main server will work 24/7 without disruptions. Our facilities have redundant Internet providers as well as backup generators to guarantee the constant work of all servers placed there. If there is a problem with any virtual server on the physical one, we have a group of skilled admins to resolve it in a very timely manner and to ensure that the other VPS server accounts within that server aren't going to be affected. We use only new, thoroughly tested hardware components for all of the web servers where new virtual accounts are set up.

Service Uptime Guarantee in Dedicated Servers

While we can't control what you do with your dedicated server, what offline software or script-driven applications you set up on it or how frequently you reboot it, we can ensure that it’s accessible no less than 99.9% of the time. Your web server will be located in our state-of-the-art facility in the core of Chicago and its uptime and accessibility will be ensured by powerful diesel backup generators and several Internet providers, so no blackouts or any other infrastructural issues will affect the proper operation of your internet sites at any time. Our qualified group of system administrators will ensure that if your server freezes for some reason, it'll be rebooted promptly. In order to avoid any possibility of failures, we are going to give you a hosting server with new and thoroughly tested hardware components to make certain that all of your sites will be up and running no matter what.