Gluten Intolerance/Celiac Disease
"Most people wanting to avoid gluten can eat anything we serve except for our large and small flour tortillas.
Everything else is fine to eat for most people wanting to avoid gluten, including our crispy corn tacos and our corn chips.
However, you should know that it's possible our corn may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field.
If you are highly sensitive and would like us to change our gloves, we would be happy to do that at your request. Additionally, because our folks work with wheat tortillas all day long, there may be the possibility of cross-contact in our restaurants. We encourage you to carefully consider your dining choices."

Couldn't eat here. Watched the line servers fling burritos over rice which then hung partially into the pans as they slid them down. We also witnessed bowls being held over salsa after they slid down a contaminated surface. I didn't even want guacamole & chips here bc of the fear of cc. This was the fastest, most efficient Chip I've ever seen & the servers friendly but it's definitely not a safe place for Celiacs. Won't be back.

Hugely impressed! Mentioned celiac and immediately the staff changed gloves, wiped down the serving line and replaced the utensils and serving bins with fresh food to avoid cross-contamination. Outstanding service and awareness!

WORDS CANNOT EXPRESS HOW AMAZING CHIPOTLE IS!!!!
If you tell them it is for an allergy, no matter how busy it is, they wipe down all the counters, change their gloves, utensils, etc. With a smile on their face the whole time. It is one of the few places I can eat safely. Also Sinfully Gluten free has the best GF pizza and food items. Jsk

This is my go-to spot for gluten free on the run. I eat here at least weekly. Always get rice, chicken, veggies, mild salsa and sour cream. Watch out for cheese and lettuce bc they put gloved hands that have been touching wheat wraps all day long deep into the pans on these items. I seem to have mild reactions after their corn chips and thus no longer eat them.

Everything is GF except the flour tortillas of course. When I tell the staff I am gluten-free they change their gloves and only one staff member handles the entire order. My only complaint with chipotle is that most restaurants staff use their hands to grab the cheese. So if one staff member that handled a tortilla reaches in for cheese, they risk cross contaminating the cheese. I would suggest tongs for the cheese as they use them for everything else. I did ask the worker if I could have the cheese from a new bin and he obliged without question. So that was much appreciated. I will keep coming back!

The didn't really know what I was talking about. The lady who served me said she wasn't allowed to leave her station but the other lady's didn't want to change there gloves. I will admit I went at a very busy time. Half way through someone told one of the other lady's to man the first spot so the line started moving again. Up until then all four lady's just stood back and let the First Lady work. The cash register lady told the other lady where to find the in contaminated items. At the end she asked what I was allergic to and I told her the flour tortillas. She said OH! Now I get it, we have never had someone ask us to do this before. She then apologized. Over all it was ok and I was able to eat my food feeling safe. I felt bad I went at such a busy time.
The three states was because there was a lot of eye rolling in the beginning, I think now it was not because of me but the other lady's not helping her but I asked her to stop because I was already uncomfortable.

I was told I'm not allowed to ask them to change there gloves or any thing else from the hours of 11am-3pm per the manager who was standing right there. She said I was holding up the other customers (there was one other person who hadn't even gotten in line yet) so just me. She gave me a whole lecture on how my asking them to change there gloves was a huge inconvenience to everyone working there and she would NOT do this for me again. I needed to eat somewhere else or come back after 3pm. I make it a point to come when there not busy. This was embarrassing, because she followed the worker who was serving my food all the way down the line. Now there was people behind me because she made all 8 employs who were working the line (more then I have ever seen) stand there and listen to her tell me how I'm "being a huge inconvenience to her" I apologized a few times. I just wanted to hide! After I left I wanted to cry, it's hard enough with out getting a public lashing. I was mad at my self for apologizing. I didn't want to eat the food after because at the end the manager reached in and grabbed the toppings with her dirty gloved and topped my meal, she looked at me and said, she needed help, she didn't know what you were asking for. Uugh! Worst service ever! If your up for a public lashing about how your "Allergy" (yes she did air quotes) is inconveniencing everybody you should come here.

I watched one of the servers touch the flour burritos with her spoon as she added toppings and stick the spoon back in the foods. when I explained that it would make me sick, she apologised but I don't think she actually understood. a line backed up behind me and I finally gave up and skipped lunch. I've never seen this before at Chipotle but in addition, the other server started to give my son flour tortillas when I specified gluten free so there may be a problem with training at this location.

I've eaten at this location numerous times. Staff always changes gloves without complaint, carefully prepared my order, and takes any potentially cross-contaminated ingredients (such as lettuce and cheese that have been touched by gloves in previous orders) from under the cabinet. I would recommend without reservation.

Got this delivered through A2Grub and felt the need to call them to make especially sure my entire order was gluten free and perfect. I ordered the bowl and chips and guac and could not have been happier.

Not safe for Celiac. You can get a burrito bowl and ask them to change their gloves but keep in mind everything touches everything. The food sits out uncovered all day and is not fresh. Also, since McDonald's owns Chipotle and is evil, don't give them the business.

The place was packed and they had several people (not in a row) with a gluten allergy. They all smiled and switched gloves, spoons, and wiped everything down each time. They all had great attitudes and didn't act put out at all. I will definitely be back!! Great customer service!!

I ordered tacos with corn tortillas and told the server I had celiac disease. The server changed his gloves and called someone over to take his place in the line. There was a long line that day, and this second guy gave me a look that made me feel uncomfortable, like I had done something wrong or seriously inconvenienced him. Anyway, server one was very careful not to let his gloves touch anything else, but he plopped the corn tortillas in the same tortilla press used for flour tortillas. I felt self conscious due to server two's awkward look and the long line, so like an idiot I said nothing. That is on me. I spent the rest of the meal trying not to cry into my uneaten tacos while my husband devoured his food. Someday I will go back and be more assertive, and maybe get to actually taste the food.

I haven't gotten sick here before. They will change gloves and carry your food all the way down for you so that no one else comes in contact with it. They also get food out of fresh containers if requested.

Worker at the counter claimed that everything was glutenfree. Double checked if we really could choose the tortilla wrap and this was not a problem. When filling it we told her once again that it has to be glutenfree. Two hours later my girlfriend felt really sick and had to puke over and over again. For us no Chipotle again. When I checked this app i saw everything is fine for people avoiding gluten accept for the tortilla. People who are allergic: better choose another restaurant

Very accomodating. as soon as I asked if the guy could please change his gloves he said "allergy? no problem!" and announced it to every guy on the line and they all changed gloves and were so nice. Food good too. will definitely go back.

They changed their policies for gluten intolerant people. They are very safe now, switch out all the spoons, wash the counters, and make sure nothing touches gluten. My only problem was that they were complaining a little bit and made me feel kind of bad for making them do all of that. It was safe to eat though, and that's all that really matters.

I had the Rice Bowl (they have white or brown) with Seasoned Chicken, Red Peppers, Salsa, Sour Cream, Grated Cheese and Lettuce. Guacamole is extra. It's very good for a quick lunch as service is cafeteria style for in house or take out. See photo.

If you tell them you are GF for medical reasons, they'll change gloves and get ingredients from the back. Be sure to tell them you need ingredients from the back. I've observed flour tortillas hanging into the regular ingredients on their assembly line. Also their serving spoons touch the flour tortillas. You can get a salad or bowl here.

This store used to be great. Unfortunately, they appear to have new management and are now one of the worst Chipotle stores that I have ever seen. Employees are trained to cross contaminate all options. I have repeatedly seen them use their gloved fingers to wipe food off of serving spoons after touching tortillas. Management made It very clear that it wasn't a problem and they don't plan to change anything. If you are celiac, stay far, far away from this store.

Meals

Burrito Bowl

Served in a bowl, choice of cilantro-lime rice, pinto or vegetarian black beans, meat (braised carnitas or barbacoa, adobo-marinated and grilled chicken or steak) or guacamole, salsa and cheese or sour cream.