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Bring Your Communications Ideas to Life with CPaaS

Today’s businesses face an environment where staying competitive is more challenging than ever. In order to stay ahead, companies are turning to Communications Platform as a Service (CPaaS) solutions to get the customized functionality needed to deliver customer experiences that are unique to their business. CPaaS solutions make it easy to extend, integrate and build custom communications applications without the hassle of buying or managing the software and hardware infrastructure to support them.

Customers Love Us Don't Just Take Our Word for It...

“We weren’t specifically looking for a development platform but rather, a solution that would support multiple customized IVRs, which is an area where ShoreTel Summit excels.”

Simple Solutions, Robust Functionality

CPaaS gives you the flexibility to build applications or embed communications capabilities like voice and SMS into existing applications with APIs to address countless use cases with ease.

Voice: Place and accept calls directly from your app, plus automate common workflows with call scheduling, data processing and more. Voice API frameworks make it easy to add voice to your current software systems.

SMS: Create convenient user experiences with SMS. Leverage SMS APIs to quickly add text messaging into any system or application.

App Integrations: Use voice and SMS APIs to integrate and extend backend systems like your CRM or help desk

And MORE: Let your imagination do the rest

What Makes Summit Different Will Make You Happy

A true CPaaS solution, ShoreTel Summit delivers the network and infrastructure you need to build, maintain and scale apps with ease. We manage the infrastructure for you and provide robust developer tools to get you started in seconds. Plus, Summit's dynamic programming language provides more support for both simple and complex scenarios, giving you greater flexibility in what you can build.

No developers on staff? Summit takes service to the next level with our TechConnect Marketplace and Summit Solution partners who can help you bring your ideas to fruition faster.