About a week ago I got my hands on a shiny new Motorola Actrix 2 Andriod 2.3 phone. For the most part, I really like the phone. Good graphics, nice smooth user experience, good bundled games, etc.

In regard to using the device as a phone, I have a couple of problems, which are likely related. First, callers complain that they can hear themselves echoing back. I think this relates to the second problem.

The 2nd problem is that the in-call volume control just does not work on this phone. When you are in a call, clicking up or down on the volume rocker does not adjust the in-call volume. If you pull the phone away from your ear and look at the screen, you do see a volume bar on the screen and it does move up/down with the rocker buttons, but it makes absolutely no difference to the in-call volume. The volume level, which can't be changed, is quite loud and I suspect this is causing some leakage from the speaker to the microphone, causing the echo - but I can't confirm this, as I can't change the volume.

I'm interested in hearing from anyone else with this phone - can you replicate the problem? The Telecom NZ version of this phone does run its own firmware, so maybe this is only an issue here in NZ?

So, I contacted Motorola tech support and they suggested factory resetting this phone. Sure enough, this fixed the problem - for a couple of days.

The problem has returned and my thinking is that this is a software fault with the Telecom specific firmware. I'm still interested in hearing from anyone else with this phone who can confirm this problem.