Please note: Making false statements and/or fraudulently obtaining an identification card is a serious offence, which may result in prosecution.

How do I apply?

Complete the 'Application for a Proof of Age card' form.

Step 1:

Fill in the applicant's details section of the form.

Take the completed form and your original proof of identity documents (one from Category A and one from Category B) to someone who has known you for a minimum of 12 months and who is listed on the electoral roll. This person must complete and sign the 'Referee's declaration'.

Please note that original documents are required for sighting, photocopies are unacceptable. If you have changed your name (either through marriage or otherwise) you must also provide documents as evidence of this change.

Category A

Full Australian birth certificate

Passport

Naturalisation certificate

Immigration papers

Citizen papers.

Category B

Driver licence or learner permit

Security card

Credit card or bank passbook

Medicare card

Shooters licence

Student identification card.

Step 2:

Sign the applicant's declaration in the presence of an authorised person.

The authorised person will check the two documents you have provided as proof of identity and then complete and sign the 'Authorised person's declaration'.

A list of persons who can witness the applicant's declaration, as prescribed in section 107 A(1) of the Evidence (Miscellaneous Provisions) Act 1958, is provided in the form.

Step 3:

View a full list of approved photo point agencies. Go to the agency to have your photograph taken (some small agencies require you provide your own photo), lodge the application form and pay the application fee. Take along your identification documents as the person from the agency is required to check your documents and also sign the application form where indicated.

How long before I receive my card?

Your Proof of Age card will be sent to you within 20 - 25 business days.

What happens if there is a mistake on my card?

Go back to the agency where you lodged your application form and have the information corrected. A new card will be issued at no additional cost to you.

What if I lose or damage my card?

If your Proof of Age card was issued in the last three months, and if all the details on the card are correct, you can get a replacement card by writing to the VCGLR and paying a fee of $25. This covers the cost of retrieving the original photo and reprinting the card.

Payment may be made by cheque to the VCGLR, or through a credit card. If you are paying by credit card, you must provide the card number, expiry date and card holder's name, along with a signed authorisation to withdraw $25.

If your card is more than three months old, or your address has changed, you will need to apply for a new card as per the process listed above.

What if my details have changed?

If your Proof of Age card was issued in the last three months, and your details (such as your address) have changed, you can get a replacement card by writing to the VCGLR and paying a fee of $25. This covers the cost of retrieving the original photo and reprinting the card.

Payment may be made by cheque to the VCGLR, or through a credit card. If you are paying by credit card, you must provide the card number, expiry date and card holder's name, along with a signed authorisation to withdraw $25.

If your card is more than three months old you will need to apply for a new card.

Validating a Victorian Proof of Age card

The images below depict the look of a valid Victorian Proof of Age card.

When checking a Victorian Proof of Age card for ID purposes there are certain things to look out for to ensure it is valid. These include:

the hologram of the Victorian State government should always be visible on front of card;

large numbers as to month and year of date of birth are always displayed on back of card;

quality of photograph is clear; and

the card’s laminate is securely sealed.

Sample image - front of Victorian Proof of Age card

Sample image - back of Victorian Proof of Age card

What is a keypass?

The Australian Keypass card is used as an alternative to photo identification. From 2 October 2017 the Keypass ID card design changed. Both old and new designs are valid for ID purposes.

Keypass cards are solely issued by Australia Post. Applications and requests for application forms or other information should be directed to Australia Post.

Privacy statement

The VCGLR collects your personal information for the primary purpose of processing your application. The VCGLR may also disclose your personal information to the Victorian Electoral Commission and other organisations and persons as permitted by law. If you choose not to provide the information requested, your application may not be able to be processed. For additional information about the VCGLR’s privacy obligations, your rights and how to access and correct your personal information if you believe it to be incorrect, please visit https://www.vcglr.vic.gov.au/privacy-policy-statement or call 1300 182 457.