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An Experienced Business Solution

The way the world does business is changing – and Glovia not only has an experienced, robust, intensely flexible business solutions package, but Glovia also stands at the forefront of world business changes — with glovia — the next generation in 100% web enabled B2B transaction application packages – incorporating over 20 years of business programming experience with the latest in efficient and effective modern business technologies.

Glovia’s manufacturing and services ERP solutions can provide a competitive edge to companies utilizing software for mixed-mode manufacturing (from customized Engineered-To-Order all the way to Ultra-Repetitive), projects and contract management, service management, with integrated Financial and Customer Relations Management (CRM) modules seamlessly incorporated into the software package.

Competitive advantages offered by glovia include:

Mixed-mode Discrete Manufacturing Support from Engineered-to-Order to Ultra-Repetitive

Project and Contract Management

Value-added Service Management

Integrated Financial Tools

Integrated Customer Relationship Management (CRM)

Integrated Business Intelligence Tools

Accounts Payable

Effective management of payables has a direct impact on profitability. With the proper controls in
place, such as scheduling payments to take advantage of supplier discounts, you
can significantly lower your purchasing costs. glovia.com Accounts Payable
helps you establish the necessary controls within a well-structured accounting
framework.

Variable selection of invoices by bank or payment date, or by date or supplier

Individual and batch invoice processing and approval

Automated ayment queue for invoicing by
user-defined criteria

Display of eligible suppliers, invoices, amounts, currency

Centralized or decentralized payments

Handwritten and external checks

Interactive bank reconciliation

Payment scheduling

Supplier Information

Supplier name and address in international format

Multiple location types

Unlimited supplier text and use of notepad

Variable payment terms and methods

Supplier bank information

Selection of preferred currency and language

Sales tax, VAT, JCT controls

Supplier contacts, names and memo information

Supplier history

1099 information

Periodic Payables
Processing

Recurring invoice release for monthly rent,insurance, etc.

Pay-on-receipt capability invoices for
vouchered receipts

Revaluation documents based on currency rate changes

Fiscal Period Rolls

Cash disbursement control dates and secured periods

Invoice control dates and secured periods

Roll year-to-date purchases and payments to history

Inquiries and Reports

Individual Vendor With Search

Individual Document With Search

Pre-Payment Processing Exceptions

Pre-Payment Register

Open Invoice Register

Aged Invoices and Invoice History

Discounts Taken or Lost

Account Distributions

Vendor Information

Name and Address Labels

VAT, JCT History

Federal 1099 Information

Bank Reconciliation

Currency Revaluation Remittance

Register

Period Financial Impact

Accounts Receivable

For optimal customer service and cash flow management, you need instant
visibility. Through a series of
comprehensive customer and invoice inquiry capabilities, as well as audit
reporting functions, glovia.com Accounts Receivable provides this
critical visibility, while giving you the tools you need to optimize cash and
credit management for both local and international trade.

ActionDESK

Through a very
easy to understand graphical interface, ActionDESK provides each
employee with an up-to-date snapshot which shows how current activities in the
business affect that particular employee’s daily activities and priorities. ActionDESK
provides an employee with an immediate list of what they should work on, what
can be delegated and what issues need immediate attention. And from that list,
the employee can then take action necessary to avoid delays in the business.

Color Coding

Different colors are assigned to each task and are used to represent
varying degrees of importance. Yellow tasks signify that you are on top or your
job and there are no issues that need your attention. Red tasks signify that
there are issues pending which need your immediate attention. Green indicates
that you are currently handling an urgent issue.

How Does it Work?

Each user is assigned to a team (a person can also be assigned to more
than one team). A team is assigned a list of predefined responsibilities. Each
of those responsibilities is then linked to appropriate action which need to be
taken in order to handle that responsibility.

Example

For example, an employee is assigned to the Purchasing Team. Responsibilities
for the Purchasing Team include dealing with late orders, handling orders for
approval, and handling requisitions for conversion. In order to perform these
responsibilities, this employee must be able to do the following: approve
orders, convert requisitions, and perform an inquiry on an order. This
information is then used to configure that particular employee’s ActionDESK.

Management Tool

A configured ActionDESK can also be created for a manager. A
manager does not want to constantly monitor all the details of the operation,
they would rather manage by exception and know which issues need their
immediate and focused attention. Perhaps some of these urgent tasks need to be
delegated. This can be accomplished quickly and easily with ActionDESK.

Tasks by Importance

With ActionDESK, glovia.com delivers timely
information about the exceptions within a business and puts the appropriate
tools for resolution at the user’s fingertips. The actions associated with each
responsibility are user defined and can vary by the team role. In addition, a
user can have a personal set of inquiries and actions that follow them around
in whatever role they are playing and whatever responsibility they are
assuming. For example, even in the middle of resolving a customer complaint, a
manager could temporarily switch to his personal items to release an order on
Credit Hold.

ActionDESK is flexible in design and can be set up according to a
company’s requirements. Users, Teams, Responsibilities and Actions are not
fixed by the system. They are all configurable to suit the business needs and
the business flow of a company.

ActionDESK brings information flow and visibility to glovia.com.
The power of glovia.com ERP is unleashed in the workplace.

Advanced Planning System

The glovia.com
- Advanced Planning System is a memory resident planning tool that
allows the user to plan simultaneously against the constraints of capacity,
inventory, tooling, and skills. It also supports full optimization algorithms,
either to reduce set up times or to improve flow through complex processes. The
APS can be used in several ways within Glovia ERP. In the live environment,
instant re-optimization after a machine breakdown or inventory shortage is
possible. In the medium term the APS will optimize Glovia CPO’s, balancing
inventory requirements to actual planned operations. In this mode multiple
simulations may be run and compared to find the best possible plan. In the long
term, based on MPS forecasts, the APS will highlight bottlenecks and answer
long term capacity questions.

Real-time Planning

Many APS solutions
require the export & import of data. Glovia APS is built in to the
heart of the Glovia database infrastructure and the planning is performed on a
single data set. Whilst the plan is resident in memory, it is always kept
current by the communications server. This server detects changes in the
database and reflects these changes in the plan. Similarly, if more than one
planner is working the system keeps all plans in perfect synchronization

Capable to Promise

In any Sales situation,
‘What date can I have?” is often the burning question. Now, from either a
stand-alone screen or from within Sales Orders or Sales Quotes, a
glovia.com user can ‘ask’ the system for the best delivery date.
Simply by entering an item number and the quantity required, the item and all
its components will be sent to the APS engine for planning. This plan
will be run on top of all existing commitments. Almost immediately, a date is
returned to the user, being the earliest possible delivery date for the item
based on the Capacity, Inventory, Tooling and Skill constraints defined in the
system.

MES / SFDC

The ability to create the
perfect plan is one thing, communicating that plan to the shop floor for
execution is another.

glovia.com
- APS has been designed to sit at the heart of
a MES (Manufacturing Execution System). In this module, shop floor terminals,
either conventional or touch-screen, identify operators, establish their normal
place of work, and interrogate the APS for the correct current work
queue at that work center. The operator simply selects the correct item from
the list which will ‘start’ the operation. Additional data, drawings, work
instructions, etc. can be called up from the remote terminal.

All the details recorded at
this terminal update the APS plan in real time for planning purposes (orders
are immediately seen as ‘in progress’ in the plan) and are fed through for
costing and other operational purposes in glovia.com.

Simulation and Comparison

In almost any planning
scenario, a compromise is being sought. The requirements for optimized set ups,
minimum Inventory, minimum operating cost, maximum throughput and maximum
customer satisfaction rarely go hand in hand. Optimization at one resource can
potentially create WIP queues at other resources and minimum Inventory levels
often conflict with the ability to satisfy orders.

Some of these variables can
be compared in pure monetary terms. Others cannot. Glovia APS provides
the user with a factor-weighting table so that the value of ‘intangibles’ can
be compared and the best operating plan at any particular time selected.

APS Information

With the very detailed
information available within the glovia.com - APS system,
then new management information becomes available.

Imagine the power for the
Sales Department of seeing all sales order promise dates with the actual
current projected delivery dates.

For the Plant Manager,
information is never more than a few clicks away. “Available Capacity in
the Machine Shop next month?” Got it. “Load on CNC Milling
tomorrow?” Got it.

“Machine 2 is down for
24 hours, give me a new optimized plan and what will we lose?” 30 seconds
and you’ve got it!

Application Adapters

glovia.com- Application Adapters (APIs) provide
services and functionality that supports your data migration needs. The rapid
and accurate importing and refreshing of data tables containing key information
can be an invaluable time and resource saving tool. glovia.com
provides a powerful tool-set of adapters for the transfer of information
between itself and other applications or systems.

Template Based Adapters

The glovia.com
- Application Adapters are pre-defined templates that allow you to
rapidly retrieve data from other applications or systems. The template design
enables the precise mapping of data columns from a source table into an Application
Adapter table. The glovia.com adapters take all the key
table set-up and data input drudgery out of the process of importing
information into, or updating, your database. The APIs are data
modeled after the various glovia.com application products. APIs
can be used for complete database migration from one system to another, or
for application-to-application data exchanges such as updating your product
catalog with a Product Data Management (PDM) tool.

Cross-Referenced and
Self Documenting

glovia.com - Application Adapters
are completely self-documenting. Preview reports are provided to document APIs
and supply results of simulated import records through exception reporting. Application
Adapters cross-reference validation capability enables you to determine
where the tables and records have failed when you run conversions. Records
that pass all validations are automatically written to the database, while
records that fail go into an exception adapter table. You can review the
exception table and modify failed records. This cross-reference process
allows you to automatically update and post corrections to the database to
ensure that only “good data” populates your database.

Simplified Data
Transfer

With glovia.com,
you can use spreadsheet information from your PC application to quickly
create or modify budgets, then integrate the data to a glovia.com
application. Or, you can move tables from CAD/CAM systems on other platforms
into Engineering to maintain the latest product configurations. The
system also serves as an interface for batch data collection systems, and
supports the flat-file structures required for Electronic Data Interface
(EDI) transactions/sets.

Custom API File Design

The most commonly used
APIs are designed and provided as standard features of glovia.com.
To facilitate customized creation of APIs, refer to glovia.com
- External Interface Facility (EIF), which provides the tools to
define and maintain the external files normally used to ‘bridge’ or hold data
as it moves to and from glovia.com.

Open Systems Flexibility

Designed with the
flexibility to accommodate many different types of data transfers, Application
Adapters truly provides an “open systems” architecture for your
business applications.

Audit Manager

The Audit Manager
allows the full audit/traceability of changes to the key business data elements
for the enterprise. This module logs the full history of change to any policy,
calculation, or other business critical data. The database audit facility is
generic, thus applicable to any of the glovia.com modules or
non-Glovia/external modules that cause change to the glovia.com
data.

Audit
Manager At-A-Glance

Audit Inquiry Details

The data elements
that are displayed for the audited table are:

The date and time of the change

The GLOVIA operator that performed the change

The type of update (add, change, or delete)

The keys of the table that changed

The columns of the table that
changed (showing both the value of the column before the change and the
value after the change)

Filtering
Capabilities

It is possible to
search the audit log via the following criteria:

Keys (allows the log to be searched for specific records by key)

Columns (allows the log to be searched only for columns that have been
selected in the inquiry, that have undergone change)

Other (date, time, operator, and
mode)

Bid Process Management

In today’s competitive
global marketplace, the ability to respond quickly and accurately to Requests
for Quotes can give you an added edge in winning contracts. glovia.com
- Bid Process Management (BPM) lets you process, manage, and document
customer RFQs, and develop accurate bids for both material and/or service
contracts.

The glovia.com
Cash Management module offers extensive tools to manage multiple bank accounts
efficiently, including electronic fund transfer and automated bank
reconciliation. In addition, the module distinguishes itself through its
powerful Cash Forecasting engine, enabling the user to analyze cash in - and
outflows for any time period and currency applying selected forecasting methods
and inputs. Cash Management is a focused hub in the glovia.com
suite - it provides a comprehensive view of all cash-related transactions
throughout the system.

Cash
Management At-A-Glance

Cashbook

Cash Entry

Cash Payments (supporting electronic fund
transfer)

Cash Receipts (supporting direct debit

Bank
Reconciliation

Manual Reconciliation

Automated Reconciliation

Cash Forecasting

Scenario Management

Statistical Analysis

User-defined Forecast methods

User-defined cash sources and cash targets

Forecast by Business Unit

Forecast by Currency

Forecast Download to Desktop Applications

Drill down from Forecast
results to source transactions

## Contract Management

Your contracts with
customers set their expectations for delivery and performance. glovia.com
- Contract Management helps you develop contracts with realistic
schedules and profitable pricing. To improve your internal operations, the
system simplifies and accelerates contract development and increases accuracy
and consistency

Contract
Management At-A-Glance

Sales View

Job Identification

Price to be paid

Quantity to be delivered

Delivery date

Materials View

Defines materials by line item

General to specific detail structure Service
View

Defines services to be delivered

Delivery View

Defines materials items and
quantities that must be shipped

Pricing
Methods

Calculated Amount based on rolled up list
prices

Calculated Amount based on rolled up costs
plus margin

Manually maintained

Amount derived from Sales Catalog

Billing View

Enables Progress Billing

Enables Mixed Event Billing

Establishes Billing Milestones

Establishes Billing Triggers

Inquiries and
Reports

Contract Detail

Contract History

Contract Purchase Orders

glovia.com - Contract Purchase Orders offers a unique
opportunity to increase your leverage with suppliers by negotiating purchasing
con-tracts with committed pricing and flexible delivery schedules. Contract
Purchase Orders can help to control inventory levels, realize the benefits
of Just-In-Time deliveries and achieve a strategic edge in interactions with
suppliers.

Costing

To remain competitive today,
it is vital that you keep a tight rein on product and service costs. glovia.com
- Costing allows you to do just that, by providing three costing methods
– standard, actual, and average – in addition to a variety of tools for
developing, monitoring and managing your product and service costs.

Costing
At-A-Glance

Cost Types

Standard

Future standard

Future future standard

Previous standard

Current

Engineering

Simulated

Cost Elements

Material and material overhead

Machine run-time, setup, fixed and variable
overhead

Labor run-time, set-up, fixed and variable
overhead

Outside processing

Freight

User-defined costs

Shrink and scrap

Indirect costs

Memo field to exclude from cost roll-up

User-defined descriptions

Historical
Item Cost Information

Manufacturing and purchasing activity

Details from manufacturing and purchasing
receipts

Accumulated elemental costs

Last item cost with elemental detail

Last quantity completed or received

Accumulated total quantities

Operational Level Cost
Visibility

Value-added costs by operation

Component material by operation

Cost Roll-Up

By cost type

Single-level

Multi-level

Net change

Full file

Optional standard cost update

Item bill of materials, routings and cost
rates retained for analysis

Error and warning filters

Cost Roll-Over
Processing

Roll future to standard and standard to
previous

Roll future future to standard and standard to
previous

Roll back standard to future and previous to
standard

Costing
Methods

Standard

Actual

Average

Inquiries and
Reports

Costed multi-level bill of materials

Cost History

Item Cost

Roll-Over Item Cost Comparative

Roll-Over Inventory Revaluation

Roll-Up Exceptions

Customer Releasing

glovia.com - Customer Releasing
provides a sophisticated customer release management system that supports both
the discrete and cumulative tracking of customer orders — including
release-to-ship, release-to-fabricate, and release-to-purchase raw materials.
An internal forecast processor retains all forecast releases and views them as
independent demands. The software also supports Kanban inventory movements
within your manufacturing facility and integrates with all major EDI message
handling and bar code scanning providers.

Detail Capacity Planning

For maximum manufacturing or
service delivery efficiency, you need a powerful planning tool that validates
your master schedules, material requirements, and project plans to ensure that
your resources are properly loaded. The tool that closes this loop is glovia.com
- Detail Capacity Planning.

DocsOnline

In today’s fast,
Internet-driven world, ensuring managers, employees, partners, customers and
suppliers all receive the information they need in a timely and efficient
manner is critical to success.

Business Realities

Customer satisfaction
depends on providing accurate, timely information to customers, however they
wish to receive it. Even call centers are limited by the availability, rapid
access to, and accuracy of the information at their fingertips. DocsOnline
gives your salespeople, customer service personnel, call center staff and your
customers direct, secure access to all relevant information instantly from
their browser

Speed

Critical business processes
depend on the timely flow of document-based information to the right employees
and suppliers. Few organizations can realistically provide their employees with
access to all different internal systems due to licensing costs, training,
support, security, location and other issues. Instead employees rely on the
output from these systems, which often has to be physically distributed, and is
rarely available from one central location.

Universality

DocsOnline provides enterprise-wide, web-browser access to all
your organization’s business documents regardless of the application that
created it. Documents can quickly and easily be stored, located, viewed and
retrieved regardless of the time of day or geographic location.

How Does it Work?

DocsOnline is a secure document repository that provides access
to documents 24 hours a day over an intranet, extranet, or the world wide web
using Microsoft Internet Explorer or Netscape browsers from any location in the
world. Using web browsers to access the user interface means there is no
additional software required on client machines, reducing your cost of
implementation and obtaining a faster return on investment.

Intelligent Scalability

Users have the ability to
add annotations to documents and these annotations are stored with the document
for easy retrieval. A user may create an Engineering Change Notice, for
example, and ePublish will automatically store the original ECN in the DocsOnline
repository as well as emailing approvers that there is a new ECN in the system
and approval is required. Approvers can review the document in full, add notes,
email it to colleagues and collaborate in a way that is simply not possible
with a paper document. The documents can be delivered in multiple standard formats
such as XML, Adobe Acrobat Portable Document Format (PDF) and standard
Microsoft Office documents.

eConfigure

A
Powerful, Web-enabled Configuration Solution

eConfigure is the first easy-to-use Web solution for configuring
and ordering complex engineered products. With eConfigure,
manufacturers can strengthen their customer relationships, and accelerate the
business cycle by providing accurate, real-time specifications via any Web
browser.

eConfigure delivers both dimensional and engineering
functionality, offering manufacturing customers a virtually limitless number of
configuration options. eConfigure’s integration to sales and
engineering systems calculates pricing in real-time as the customer
“shop”. When the customer is finished, eConfigure
generates a bill of materials and routing data. The result is a user-friendly
shopping experience - and a stronger customer relationship.

eConfigure is an integrated component of glovia.e,
the only solution that seamlessly connects enterprises with their customers,
employees, partners and suppliers. With its multi-ERP, multi-currency and
multilingual capabilities, glovia.e acts as an intermediary at
every juncture of the network, allowing information to flow across the
enterprise, and beyond.

eCRM

Manage
all aspects of Customer or Prospect Interaction

Customer Relationship Management (CRM) is a widely discussed but little
understood subject. CRM is sometimes referred to as a product, as though a
single product could possibly provide everything required for good customer
relations. It is often referred to as a philosophy, where all business processes
are aligned to enhance the customer experience. The truth is that CRM is a
combination of products, practices and consulting that make up a total solution
for a business wanting to win more business, increase revenue and reduce costs.

Components

Definitions vary but the
following list would be widely accepted as the basis for the software elements
of a CRM solution: an e-Commerce Sell Side Platform; Product & Pricing
Configuration; Customer Profile, Account and Opportunity Management; Lead Capture
and Management; Data Analysis; Marketing Automation; Messaging; Workflow;
Multi-lingual Support; Multi Currency Support; Service Functionality. For a
user of glovia.com and glovia.e products, many of
these elements already exist in the product. With the addition of eCRM, the
solution is complete

Integration

With so much of CRM
dependent on a single data source, it is difficult to imagine how any product
could be integrated closely enough to Glovia products to supply a solution that
worked as well. With Glovia eCRM, a Glovia customer can now put together a
complete and comprehensive CRM solution, fully integrated with all other glovia.com
and glovia.e activities

Organization

Organizations can be defined
manually or created from web hits. They can be prospects or customers or even
third party contacts. Prospects can be converted to customers. Multiple user
defined analysis codes are provided and an account manager can be assigned.
Organizations can have multiple contacts attached and have ‘Interest’ lists
attached to them. Contacts have analysis and further personal ‘Interests’. Once
an Organization-Customer link is established, the Organizations screens provide
a central ‘dashboard’ to monitor all customer activity.

Opportunity

Opportunities are normally
attached to an Organization, but for maximum flexibility they can be
stand-alone too. There can be many Organizations attached to a single
opportunity, where contractors, architects, and others may all be involved in a
single potential deal. Opportunities have a financial value, with probability,
have extensive analysis and status codes. Account managers can be assigned, and
sales teams can be created and attached to opportunities.

Activity

The interaction with
Organizations and Opportunities are Activities. Activities are date driven, can
be assigned to users and can either be a record of what has happened in the
past or become a diary for the future. Activities can be Organization specific
or, through the linkage between Organizations and Opportunities, can be seen by
all those involved in an Opportunity. Individuals’ future Activities become
their personal ‘To Do’ Lists.

Messaging

Without a comprehensive
messaging service, the three elements above would stand-alone. Backed up by the
comprehensive messaging capabilities in ePublish, the three elements combine to
become an information center, with information sent to the right people at the
right time. Whether this is notification of a web hit or a status change on an
organization, or a customer placing a large order, everyone who needs to know
in your organization, will know.

Security

Comprehensive CRM User
tables allow an administrator to make sure that only those who need to access
information can. Users can have read access or read/write access to the files,
ensuring confidentiality where appropriate.

Electronic Data Interchange (EDI)

The standardization of
message-handling protocols, in combination with the abundance of secure,
reliable, and low-cost network solutions, has spurred a huge demand for
electronic commerce in supply chain management. glovia.com’s - EDI
application provides a flexible, state-of-the-art EDI solution designed to
strengthen your position as a world-class manufacturer.

Simple Implementation

glovia.com’s - EDI solution can be easily implemented
whether you already have a preferred Value-Added Network (VAN), an internal
Wide Area Network (WAN), or whether you are using a Glovia partner that
provides the VAN capabilities.

Maximum Independence

By separating the data
transportation layer from the EDI messaging facility, glovia.com’s
- EDI solution provides complete independence in the selection and
implementation of an EDI protocol as well as in the selection of message sets
that fall within the protocol.

Built-In Flexibility

Built-in flexibility linked
with the very latest advances in communication technology ensure your ability
to take advantage of new developments in electronic communications as they
become available.

glovia.com - EDI has been specifically designed to work
with EDI standards from around the world - including EDIFACT, ANSI X12, CII,
and EEI, among others.

Closed Loop Design

This advanced feature
provides a comprehensive business control capability, which automatically and
systematically keeps you and your customer / supplier’s EDI messages in synch.
For clients sending EDI messages for the purpose of managing large, complex
volumes containing hundreds of items and multiple changes, this feature is
critical for maintaining maximum service levels between you and your customers
and suppliers.

Engineering

Engineering is the
architectural cornerstone of glovia.com. Its flexible design lets
you define and document your products and services, so that you can respond
quickly to product and service changes demanded by the marketplace.

Engineering
At-A-Glance

Product and Service
Catalog

Revision level control by item

Extensive text storage options

Variable enterprise level policies

Product classifications by group technology
and commodity code

Military specifications

Uniform Product Code

European Article Number format

Foreign language descriptions

Item Planning
Data

Inventory policies and status

Order and delivery policies

Planning fences

ABC classifications

Fixed and variable lead times

Engineering change information

Unit-of-measure conversions

Standard, average and actual costing

Drawing references

Routings

Configurations by operating units and location

Standard Operation Routings

Alternate routing configurations

Alternate operations

Machine and labor time by cost center

Internal or outside processing support

Detailed operations instructions

Operation effectivity by date range

Operations linked to bill of
material components

Bills, Costs and
Routing Types

Engineering

Current

Standard

Previous standard

Future standard

Future future standard

Simulated

Bills of
Materials

Configuration control by operating unit and
locations

Alternate BOMs

Lead time offset - component to parent

Decimal quantities, including negative values

Components linking to routing operations

Multiple occurrences of components on a bill

Shrink factors

Effectivity by date range

“Balloon number” reference

Reference designators

Alternate components

Mass component change

Cost Center
Information

Machine and labor rates

Fixed and variable overhead rates

Rate effectivity by date range

Work Center
Information

Labor and machine capacities

Capacity effectivity by date range

Queue times

Efficiency factors

Engineering Change

In your complex
market, changes to a product’s bill of material occur frequently. This is true
not only in high tech engineering environments, where initial product designs
are typically prototypes with evolving bills of material, but in virtually
every environment affected by technological advances, changing consumer demand,
and fluctuations in the availability of specific components and raw materials.

Given this situation, it is essential that
you have the tools to respond quickly and effectively. It is also vital that
you choose the most time and cost-effective solution for your business. That’s
why glovia.com provides an intuitive and flexible system that
lets you simulate and analyze the effects of a proposed change prior to
modifying a product’s configuration. Once you are ready, the system then
updates your files helps you adapt to the change within a well-integrated
framework.

Engineering
Change At-A-Glance

Engineering Change Life
Cycle

Establish ECN

Analyze

Approve / Release ECN

Execute ECN

Track ECN

User-defined status

Engineering
Change Notice

Generate multiple ECNs per item

Multiple items per ECN enabling item driven
ECNs

ECN listing and effectivity dates in
Engineering

Effectivity date definable by calendar date or
SEIBAN number

Mass change to all purchase requisitions,
including material supply purchase requisitions, work orders, service
orders and installation orders

eOrder

A key component to our order management system, eOrder features fast
and intuitive multiple searching facilities. It offers shopping cart style
product selection with the ability to browse, delete and make changes. Plus, it
delivers complex pricing, product availability and back-order processing
capabilities.

To the enterprise, eOrder
offers superb one-on-one marketing, including product substitution selling,
cross selling and up-selling. Order accuracy and immediate processing is
assured, as well as credit checking and access to the accounts receivable
ledger.

Your customers will appreciate its ease-of-use
and 7 x 24 x 365 readiness, along with the ability to
build orders from history and immediately access pricing and availability.

ePublish

ePublish provides communication management that is flexible, adaptable and easy
to implement to accommodate the most demanding information processing
requirements. ePublish revolutionizes the way collaborative information
is communicated to customers, vendors and business managers. Enhancing the
presentation and delivery of business communications through physical documents
or electronic presentation, ePublish significantly reduces costs,
promotes a professional image, and increases overall business productivity and
profitability.

Key Benefits

Dynamic Information ExchangeePublish can rapidly and intelligently incorporate conditional
business logic based upon the data content to present documents that
include color, graphics, electronic forms, standard and two-dimensional
bar codes and MICR fonts for secure check printing. ePublish also
natively supports XML transmission, as well as offers integration with SQL
Server Data Transformation Services to define how data should be changed
dynamically when moving it between one database to another.

Reduced Pre-printed Stationery Costs
Analysts have demonstrated that for every $1 spent on pre-printed forms,
up to $60 is spent on their distribution, handling, replacement, storage
and retrieval and general management. ePublish significantly reduces
these expenditures and administrative costs while providing a digital
bridge to enable their electronic creation, delivery, and storage.

Key Features

ePublish is designed to encourage the collaborative creation of business
communications to cover a broad range of e-commerce categories, including
business purchasing, value chain trading, direct marketing, selling and
customer service and relationship management. For the most part there are no
code changes required in glovia.com or glovia.e as ePublish
uses pre-existing outputs.

Electronic Document StorageePublish’s Archive provides the capability to store exact replicas
of the physical processed documents. With ePublish Viewer, users
can search the archive and retrieve documents to be viewed, annotated,
re-processed via print, fax, or e-mail, as required.

eQuote records, maintains, and tracks sales quote
information. Quotes can be generated for existing customers or new prospects.
For prospective quotes, data is entered directly into the sales quote. When
optionally converted to a sales order, customer master records are created
directly from the sales quote, eliminating the need to enter information twice.

With eQuote, you get real-time,
high-reliability, high-scalability business processing and delivery that gives
you a competitive edge in today’s fast-paced digital economy.

Quotes can be built based on existing quotes,
minimizing mistakes and time required for data entry.

A quote number is instantly generated when the
quote is processed.

eService

eService is a Web-enabled solution designed to boost customer
satisfaction. By delivering instant access to vital customer and product
information anytime, anywhere, eService empowers manufacturing field
staff to instantly respond to every customer’s unique requirements.

Field service staff are charged with
providing the highest level of customer service, while concurrently balancing
difficult time and material constraints. To enable quick response to service
requests, field staff need vital customer information at their fingertips. eService
provides real-time information access, and enhanced service item functionality
designed specifically for the needs of manufacturers. eService
also boost service employee efficiency because services and matierals are
managed in a single application.

eService is an integrated component of glovia.e,
the only solution that seamlessly connects enterprises with their customers,
employees, partners and suppliers. With its multi-ERP, multi-currency and
multilingual capabilities, glovia.e acts as an intermediary at
every juncture of the network, allowing information to flow across the
enterprise, and beyond.

Customers enjoy immediate 24x7x365 access to
their data in an intuitive format that makes usage simple, all in real time.

With eStatus, you provide a
user-friendly experience that keeps your customers coming back again and again.

Estimating

Profitable jobs start with
accurate estimates. glovia.com - Estimating accelerates
the development of customer quotes and bids and increases the accuracy of your
plans and budgets. With glovia.com, you have the tools you need
to respond quickly to customer requirements and changing needs, and to improve
overall profitability.

Estimating
At-A-Glance

Worksheet Services and
Material Lists

Provides a reserved area for:

Building new product structures

Modifying existing product structures

Calculating costs, prices, and margins for
materials and services

Product structures can be specific to the
project (local) or shared as common structures

Local structures can be added to engineering
database for use in other glovia.com applications

The eXchange Trading Engine
supports multiple platforms and is compatible with legacy systems, including
competitive enterprise resource planning (ERP) systems. It offers an intuitive
function that allows it to suggest a possible adaptation of a company’s
business model in response to market conditions. And because it’s designed to
operate on a global scale, it includes invaluable multi-language, multi-site
and multi-currency functionality.

Today, Glovia e-commerce innovation drives
the e-business initiatives of many global Fortune 1000 companies in the digital
marketplace. We’re here to benefit your business with a comprehensive and
well-integrated e-business solution today.

External Interface Facility

Enabling open systems
information flow is the key open systems enabler for your business
applications, the glovia.com - External Interface Facility
(EIF) provides a powerful tool-set for data mapping and transferring
information between glovia.com and other systems.

Column type definitions including external
data variables, segments and record control variables

Data formats for alpha, numeric, date, time
and user-defined

Definition of data storage by column type

Define groups of data columns by segment for EDI

Generate
Exchange Programs and Tables

Create PRO-IV functions and tables

Logic debugging aids

EIF Data
Dictionary

Define variables for use in multiple tables

Define data attributes

Search function for variables

Create customized help text

Inquiries and
Reports

External Tables

External Segments

External Data Dictionary

EIF Functions

EIF Function Dictionary

EIF Table and Function Cross

Reference

EIF Variable and Table Cross

Reference

## Field Service

Rapid changes in technology
compress product life cycles and increase demands for new products. This
constant state of transition and flux creates a huge demand for quality field
service. glovia.com - Field Service is designed to meet
this demand by providing the tools you need to manage all aspects of your Field
Service team.

Numerous Benefits

For progressive companies
not afraid to compete for and win new customers, Field Service has
become a very profitable and strategic offering. The benefits of a properly
managed field service team are numerous. Good field service keeps customers
satisfied and coming back, provides a source for valuable marketing
information, and creates a significant, continuing revenue stream for a
product.

Field Engineer Assignment
and Monitoring

This feature allows
users to keep track of field engineer activities, including job assignments,
performance, service call status and completion, inventory usage, and time
cards. It also allows users to:

Manage dispatch lists which prioritize all open
service orders for a particular field engineer.

Update time sheets, report job status and
completions, and add comments to service orders. These activities can be
uploaded daily from the field service engineer’s laptop computer.

Generate a daily list of required items based on
scheduled service orders. The list can be downloaded into the field
service engineer’s laptop computer.

Perform the following functions:

Vehicle physical inventory

Issue, track and consume repair kits

Integration With
Installation Orders

The ability of Field
Service to automatically create a customer site register on completion of
an installation order provides an invaluable tool to your field service team.
By allowing you to identify and maintain material directly from installation
orders, Field Service eliminates concerns about “as built”
versus “current” site configurations.

Service Call Management

The Service Call Desk
provides the ability to log, track, monitor and respond to incoming calls for
field service. These functions are managed through a Service Call Workbench
which not only handles all incoming field service requests but also performs
the following functions:

Captures general notes and comments concerning
calls and assigns calls an ‘action status.’

Creates and maintains a service order for the
call and allows the assigning of priorities to service orders.

Based on availability and skills, assigns the
most appropriate service provider. Additionally, allows the review of a
particular service provider’s job queue.

Allows the status review of all calls and
service orders for a particular customer then provides the escalation of
calls to a higher level of support, if needed.

Allows firms to review the history of all calls
and service orders for a particular customer or group of customers.

Closes the “Loop” by providing the
ability to suggest and record information relating to follow-up calls made
on closed calls.

Financial Integration Management

Integration of financial
information is critical to the successful management of your business. glovia.comFinancial Integration Management (FIM) acts as the hub for coordination
and control of all financial interfaces between glovia.com applications
and the General Ledger – be it the glovia.com General Ledger or
some other corporate standard ledger.

Fixed Assets

glovia.com Fixed Assets
allows you to maintain and track your corporate fixed assets with increased
responsiveness and control to guarantee the best accounting and tax strategies
for your asset base.

Fixed Assets
At-A-Glance

Depreciation Methods

Straight line

Modified accelerated cost recovery system

Declining balance

Remaining life

User-definable depreciation
methods

Additional Capabilities

Asset Tags

Provide the ability to print tags which can be
physically attached to the asset

Asset Retirement

The Fixed Assets application helps schedule
and report the retirement of an organization’s assets

GL Postings through Financial Integration
Management

Allows depreciation journals
to be posted to the General Ledger as determined by the user

Forecasting

Accurate correlation of
future demand and production output is one of the most difficult and critical
tasks in any modern manufacturing enterprise. glovia.com - Forecasting
provides you with the sophisticated “what-if” tools and built-in
models you need to precisely and accurately characterize sales histories,
analyze recent demand trends, and transfer final forecasts to the master
production schedule

Forecasting
At-A-Glance

<p><b>Variable Forecast

Periods

By week

By month

By quarter

Multiple
Demand Streams

Selectable by region, sales type, sales
subtype

Definable forecasting horizon

Forecast
Worksheets

Multiple worksheets

Multiple selection criteria for building list
of products to forecast

Forecast
Parameters

Selection criteria

CCN / Division

Product Code

Forecasting group

House product line

Analyst

Finished/spares

Family

Item

System level

Worksheet level

Cycle

Worksheet item/family

Cycle item/family

Optional Batch
Processing

Extraction

Forecast

Transfer to MPS

Demand History
Extraction

Demand source

Open orders

Order History

Archive

Forecast
Calculations

By worksheet and cycle

Data manipulation

Aggregate items

Prorate forecasts

Consolidate locations

Deconsolidate locations

Adjustments

Demand history

Forecasts

Options to summarize revisions

More than two dozen forecasting models.

Exponential smoothing

Weighted moving average

Multiple-period moving average

Growth factor

Actual plus difference

Ratio seasonality

Iterative forecast cycles

Transfer
Forecast to Master Schedule

By worksheet

Select cycle to accept

Option to spread forecasts

Saves results of selected cycle by worksheet
into archives

Purges remaining cycles

Standard
Inquiries

Demand Stream, Where Used

Worksheet, Where Used

List of Items in Worksheet

Selection Criteria Details in Worksheet

Parameters and Formula Usage Forecast

Evaluation

Standard
Reports

Demand Stream Exceptions

Worksheet Template Exceptions

Worksheet Template, Items Reclassified

Forecast Details

Forecast Item Review

Batch Execution

Transfer to MPS

Demand Stream Matrix Exceptions

Forecast Exceptions

Worksheet-Cycle Demand History

Items Where Used Exceptions

Archive Status

Forecast Generation Formula Usage

## General Ledger

Financial reporting is the
foundation of business communications. At the heart of this communication,
glovia.com General Ledger collects and processes financial data for
effective management presentation.

General
Ledger At-A-Glance

Chart of Accounts

Up to 9 user-defined elements

Up to 9 user-defined levels

Up to 99 views per Fiscal Year

Account mask for control of display format

20 alphanumeric positions

User-defined Account Types

Description field

Multiple text lines

Budget
Development

Budgets, outlooks and forecasts

Multiple years: current, next and prior

Budget methods: fixed, flexible and total

Budget amounts and optional quantities

Two-way API to desktop

Queries

Drill down from any balance to transaction
detail

User-defined query profiles

Any query in any currency

Real-time, online balances

Financial
Report Writing

User-defined formats and formulas

Currency selection

Income statements and balance sheets

Consolidation roll-ups

Comparative reports with user-defined periods

Budget reports

Report multiple periods,
quarters and years

Fiscal Calendar

18 user-defined periods

Independently defined quarters

Period control and closing

Periods are user-controlled by transaction
groups

Secured periods for pre- and post-closing
transactions

Automatic year-end posting to retained
earnings account.

Journal
Entries

Regular and inter-company

Amounts or percentages

Automatic reversal option

Pre-stored account distributions

Recurring journal entries

Balance transfers to multiple accounts

Text lines

Security for out-of-period and out-of-balance
postings

Powerful Allocation Engine

Multinational
Capabilities

Home currency for General Ledger amounts

Tracking of document currency and alternate
currency equivalents

Currency consolidation across General Ledgers

Rate conversion with effectivity dates

Exchange rate variances

Security

User Security Profile

Control viewing and posting access

Tightly monitored security
can be enhanced with optional Audit Manager

## Installation Management

For profitable businesses,
active project management doesn’t stop at the four walls of the plant – it
follows through to successful customer installation and maintenance. glovia.com
- Installation Management helps you plan and execute successful
installations by managing the delivery of materials, services, and other
resources – such as subcontractors – to the installation site.

Intelligent Order Management

Intelligent Order
Management is a state of the art
ordering, advanced planning & scheduling (APS) and critical parts sourcing
(CPS) service that is the heart of Glovia’s virtual enterprise (VE). It
combines real-time demand requirements with real-time supply constraints
resulting in optimal product selection, construction and delivery where optimal
means the best decision for the current planning policy. It enables businesses
to see exactly how they perform, both within the engagement process and during
the delivery cycle.

24 x 7 service to update
sales orders in an instant

IOM / VE is a 24x7 service that accepts inbound inventory and
sales order line level queries and changes from any vendor inventory system or
sales order environment that communicates using Glovia’s Trade Partner
Management (TPM) API; it uses this event information to reschedule and optimize
these new requirements against all known sales orders and inventory levels
across the Virtual Enterprise.

This centralized, real-time
view of ‘inventory to order’ across all sales organizations and factories and
suppliers allows the Glovia fulfillment process to make the best product build
decisions while providing fulfillment personnel the opportunity to handle
exceptions in real-time. They do this by viewing enterprise-wide Gantt chart
schedules and inventory details via a web-based exception workbench. This workbench
allows decision makers to compare and contrast available logistical tradeoffs
and their profit impact when committing to a customer promise date.

Virtual Enterprise – IOM

The Virtual Enterprise is a
confederation of collaborating companies whose goal is to optimize their
aggregate operations for the purpose of increasing their revenue, avoiding
their costs and improving their service. A customer may be looking to place an
order for a single unit; multiple units required together, multiple configured
units or complex ETO items requiring both supplies and services or a combination
of all of these.

Virtual Enterprise Planning and IOM allows users to
make the right decisions about where to supply these items from and to make
recommendations that keep the customer, but maximize return for the business.
Collaborating partners communicate using the ‘Simple Workflow Access Protocol’
(SWAP) that hides the complexities of the underlying distributed processing
network.

IOM
as the heart of the Virtual Enterprise increases revenue by
offering customers the best delivery dates and prices available across all
partners, securing orders.

IOM improves
service by shortening the latency between customer order submission and
order environment response.

Inventory

Sales, purchasing,
production, transfers and adjustments all affect inventory, which is often
maintained at many different locations. glovia.com - Inventory
is a complete system that offers integrated, interactive management of all your
inventories, including physical stock room, in-transit, and others.

Inventory
At-A-Glance

Material Movement

Dock-to-stock transactions driven by
user-defined routing tables

Transfer orders from one site to another with
supporting documentation

Kanban

KANBAN, a technique for work and inventory release, is a
major component of Just-in-Time and Lean Manufacturing philosophy. It was
originally developed at Toyota in the 1950s as a way of managing material flow
on the assembly line. Over the past three decades the Kanban process, a highly
efficient and effective factory production system, has developed into an
optimum-manufacturing environment leading to global competitiveness.

Advantages of Kanban Processing
Provides a simple and understandable process. Provides quick and precise
information. There are low costs associated with the transfer of information.
Provides quick response to changes. There is a strict limit of over-capacity in
processes. Avoids overproduction. Minimizes waste. Full control can be
maintained. Delegates responsibility to line workers.

Kanban Processing in glovia.com
As part of our on-going commitment to provide the best manufacturing practices
within glovia.com, we have introduced a new module encompassing
the very best of Kanban techniques.

The monthly requirements are calculated using
MPS, from this information using the KANBAN planning screen the number
of KANBANS required are calculated.

For more information on this module, please
download the datasheet from our Products page..

Master Production Scheduling

The master production
scheduling process translates a business plan into a dynamic and comprehensive
product manufacturing schedule. glovia.com - Master Production
Scheduling (MPS) helps your management team balance and integrate the needs
of marketing, manufacturing, finance and–most importantly–your customers.

Sensitivity filters allow
planners to control volume and types of exceptions

Planning Bill of
Materials

Parent item may be a model, product or family
group

Support of revision control

Current or simulated versions

Component mix percentages

Forecast
Demand

Automatic generation of repeating forecast
based on quantities, intervals and dates

By location within operating unit

Item forecasts generated from planning bills

Pegging to demand source

Forecasts optionally consumed by bookings

Demand stream references

Forecast maintenance

Firm Planned
Orders

By location within operating unit

For multiple products with scheduled
deliveries

Option to convert to manufacturing orders

Support for full attributes of manufacturing
work orders

Sample
Inquiries and Reports

MPS Planning by Item

MPS Exceptions by Item

Available-To-Promise

Critical Path Lead Time

MPS Detail

MPS Summary

MPS Exceptions

Sales and Operations Planning

## Material Requirements Planning

glovia.com - Material Requirements Planning (MRP) helps
you reduce inventory material investment and improve productivity and customer
service by getting the right materials to the right place at the right time

Material
Requirements Planning At-A-Glance

Materials Requirements
Processing

Multiple planning cycles

Concurrent MRP planning views

Optionally driven by selected Master
Production Scheduling cycle

Computer-planned orders (CPO)

Generate purchase requisitions

Contract purchase order releases for suppliers

Work orders optionally generated Repetitive
schedules created from MRP-planned orders

On-Line
Exception Planning

Paperless analyst review of suggested actions
by item

System suggests reschedule of open commitments
by due date

Highlights items with inadequate lead time
Overstock analysis

Cancellations suggested

Sensitivity filters allow planners to control
types and volume of exceptions

Honors four level material pegging

Planner’s workbench

Processing Options

MRP netting options

Select multiple locations

Phasing days per period

Planning horizon

As-of date for start of horizon

Exceptions filters

Summarization options

Reschedule in/out rules

Sensitivity by days for exception messages

Order and delivery policies

Planner
Updates

Mass update of item planning status by product
classification

Selectively update lead time elements in mass

Inquiries and
Reports

Material
Requirements Planning by Item

Material Requirements

Exceptions by Item

MRP Detail

MRP Summary

Exceptions

Projected Inventory

Projected Purchase Orders

Excess Stock

Generated Work Orders

Generated Purchase Requisitions

Generated Repetitive Schedules

Generated Contract Order Releases

Material Supply

glovia.com - Material Supply is a fully integrated
application designed to close the loop between manufacturer and supplier by
supporting the outsourcing of manufacturing operations. The system facilitates issuance
of component materials to a supplier in conjunction with the placement of a
Purchase Order (PO) for both planned and unplanned assemblies.

Material Supply lets you identify outsourced items, generate a bill
of materials structure for the assembly, and issue and track outsourced
components until they are returned. The system’s integration with various
financial management tools also lets you perform financial and audit control
functions. The system facilitates issuance of component materials to a supplier
in conjunction with the placement of a Purchase Order (PO) for both planned and
unplanned assemblies.

Project Accounting

When the financial health of
your company depends on project profitability, you need timely information on
potentially troublesome trends before problems develop. That’s why we have
designed a financial accounting application especially for the management of
projects. By capturing all project costs and calculating project-to-date
totals, glovia.com - Project Accounting provides all the
information you need to evaluate project status, avoid runaway costs, and
ensure a profitable revenue stream.

Project
Accounting At-A-Glance

Project Status
Visibility

Provides visibility of estimate-to-complete
(ETC)

Provides visibility of estimate-at-completion
(EAC)

Assigning
Activity Types

Supports an unlimited number of user-defined
activity types

Activity types can be freely assigned to tasks

Cost Roll-Up

Provides roll-ups of estimated, budgeted, and
actual costs and revenues

Costs roll up to tasks and activity types

Revenues roll up to activity
types

General Ledger
Integration

Project-related journal entries in General
Ledger or Project Accounting have visibility in both
applications

Project-related transactions entered in General
Ledger are included in Project Accounting roll-ups

All period-end closing is performed in General
Ledger

Project Accounting uses the fiscal calendar
established by General Ledger

The calendar affects only budgets, not
incurred costs

Revenue
Recognition Formulas

Incurred costs and revenue recognition

Percentage of costs, based on incurred
revenues

Percentage of revenues, based on incurred
costs

Percentage calculations for costs and revenues

Costs and revenues transferred to residuals

No Cost or revenue
recognition

Project Definition

Successful projects depend
on the precise and detailed definition of products and tasks. glovia.com
- Project Definition puts you in control with a versatile format for
defining projects of any type, size, and degree of complexity, then integrating
the information into the glovia.com system.

Project
Definition At-A-Glance

Flexibility

Project structures can be created manually,
copied from another project, or generated from a template

An unlimited number of user-defined project
templates can be maintained

Project fields:

Project ID

Task ID

Task Start Date

Task End Date

Project actions can be classified by status
codes

Work Breakdown
Structures

Represents projects in a hierarchical
structure of projects, tasks and sub-tasks

Project tasks can link to demand lines, e.g.,
contract lines, and that demand is pegged to a supply order

Revision
Control

Tracks multiple project revisions including
baseline

Saves a “snapshot” of current
project status for historical purposes

Text description can be saved
with each revision

Project Management Interface

glovia.com’s - Project Management Interface (PMI) lets you
take advantage of the features of Microsoft TM
Project to develop and analyze project plans, prepare attractive visual
reports, and communicate more effectively throughout your organization. You can
also use PMI as a gateway to other project management applications.

Project
Management Interface At-A-Glance

Integrated Microsoft TM Project Functionality

Manage resource allocation, leveling, and
usage

Compare several versions of a project and
create baseline project schedules

Conduct “critical path” analysis

Export project status and display in Microsoft TM Project

Import /
Export

Allows you to toggle between exporting only
and importing only

Imports data using .MPX file formats

Provides visibility of all
fields imported from Microsoft TM Project

Import Consistency
Checking

PMI changes the Work
Breakdown Structure when:

A task is added

A task is deleted

The relationship between hierarchical tasks is
changed

Changes in the Work
Breakdown Structure:

Generate a warning

Force user approval

Automatically increase the revision level of
the project

PMI rejects changes when the current project
definition includes:

A task reference that references a contract or
order line item

Project costs reported to Project
Accounting

Project Resource Planning

Now all your
projects, including service-only and service plus material projects, can have
the planning visibility needed to stay on schedule and respond quickly to
change. glovia.com - Project Resource Planning provides
multi-level planning tools that include an easy-to-use workbench for developing
and modifying plans online. Optimize your planning capabilities with
sophisticated simulation, date synchronization, and impact analysis features
that assure on-time, on-target projects.

Project
Resource Planning At-A-Glance

PRP Workbench Actions:

The actions that
can be performed on items in the Workbench include:

Establish Initial Dates

Generate Supply Orders

Reconcile Dates

Re-plan Dates

Perform Impact Analysis

Conduct Simulations

Establish SEIBAN

PRP Workbench Displays:

Exceptions Only

Single Level

Multi-level

PRP Items Only

Critical Items Only

By Customer

By Date Range

By SEIBAN

Planning
Dates:

PRP options may be set to use
the following dates for planning:

Contract Service Line Items

Planned start date

Planned end date

Simulated start date

Simulated end date

Contract Material Line Items

Planned material required date

Simulated material required date

Task dates referenced to Supply Orders

Planned start date

Planned end date

Simulated start date

Simulated end date

Date
Reconciliation Options:

During
reconciliation, PRP will synchronize dates based on one of the
following options:

Reconcile task dates to contract line item
dates

Reconcile contract line item dates to task
dates

Reconcile task dates to supply order dates

Reconcile supply orders to task dates

Reconcile material line item dates to delivery
line item dates

Reconcile delivery line item
dates to material line item dates

Purchase Orders

Taking active
control of your procurement process ensures successful delivery of quality
products with good margins and competitive prices. glovia.com - Purchase
Orders is designed to help you to manage suppliers, control inventory
levels, realize the benefits of Just-In-Time (JIT) deliveries, and provide the
vital visibility necessary to analyze the financial impact of your decisions.

Purchase
Orders At-A-Glance

Purchase Order Entry

Multiple item types for stock, non-stock and
non-standard items

Multiple deliveries per line

Order currency and exchange rate

Required and rescheduled date

Accepts ASAP or ADVISE for supplier promise
date

Supplier item cross references

Receiving tolerance for over- and
under-shipments and early deliveries

Just-In-Time (JIT) receipts directly to work
center or manufacturing order

Lot and serial number assignment

Print move tickets with expedite messages

JIT pay-on-receipt vouchering

Receiving history

Landed cost calculated and accrued for
imported items

Stock dispostioning to pegging reference

Blanket
Purchase Orders

Supplier period or long-term contracts

Authorized amount limit

Multiple line items with quantity limits

Start date, expiration date and contract
renegotiation date

Release tracking

Supplier
Profile Information

Supplier performance

Multiple locations

Contacts

Text lines

Supplier policies

Preferred currency and language

Payment terms

Quality assurance status

Supplier performance ratings for price,
delivery and quality

Certified supplier flags

Repetitive Manufacturing

Your high-volume or
continuous-flow production requires a very flexible scheduling system. The glovia.com
- Repetitive Manufacturing application satisfies this requirement by
providing the means to control production without the use of cumbersome work
orders.

Sales Order Configurator

glovia.com - Sales Order Configurator provides the tools
you need to process customer orders for Assembled-to-Order or Made-to-Order
products. Predefined table or rules-based features and options, and familiar screen
formats, make the application easy to use. Orders can be processed either as
work orders with discrete options, or as repetitive orders with backflushing.
After user selections are made, the system automatically generates the internal
order, Bill of Material, and corresponding Routing.

Features - generic product capabilities; may
be intangible or include other features and options; may include pricing
and routing.

Options - real items; may include price.

Inquiries and
Reports

Configuration Review

Bill of Material

Routing

Shortages

Manufacturing Order

Picklists

Configuration Group

Base Models

Features

Options

Pro Forma Hierarchy

Pro Forma Routing

Relationship Rules

Forecasts

Component Availability Analysis

Sales Orders

The lifeblood of
every business is the sale and distribution of its goods and services. At the
heart of this process is the sales order system. glovia.com - Sales
Orders provides a fully integrated on-line environment for entering and
processing sales orders and managing the physical distribution of goods.

Sales Quote extends automation to the beginning of the sales
cycle, before finalization of customer or prospect orders. This enhances both
the efficiency and timeliness of reported sales data and activities.

Integrates all standard sales order pricing
and discounting techniques

Extensive text areas for additional comments

Quotes for both existing customers and new
prospects

Tracks probability of closure for
expected-value reporting

Competitor and Probability-of-Closure Tracking

Maintains master file for each competitor

Tracks competitor information for each sales
quote or item

Generates win/loss reports

Convert Sales Quote to Sales Order

All or selected part of sales quote can be
converted to a sales order

Optionally closes sales quote as a result of
the conversion

Creates customer information
from prospect data

Standard Inquiries

Sales Quote

Sales Quote History

Sales Quote Product Configuation

Sales Quote Status

Sales Quote By Item

Sales Quote History By Item Competitor

Standard Reports

Sales Quote Configured Pricing

Sales Quote Configured Review

Sales Quote Status

Sales Quote History

Sales Quote Review

Sales Quote-Expected-Value

Sales Quote Win/Loss Analysis Competitors

Sales Quote Status Codes

Sales Quote Type

Win/Loss Reason Codes

Probability of Closure Codes

Sales Quote Analysis

## Service and Repair

You must be able to quickly
and effectively support the customers who purchase and install your products.
If a product does not work or is damaged, the service and repair must be prompt
and complete–whether the product is under warranty, billable, or under a
Service Contract. The glovia.com - Service and Repair
application supports a firm’s goal to quickly respond to its customer’s service
needs by controlling the entire service and repair cycle.

Service
& Repair At-A-Glance

Service Contract
Features

Defines what items will be serviced and for
whom.

Specifies the type of service to be provided
via a user definable Service Type table.

Contracts can be defined across multiple
customer sites and can range from being completely global down to
covering a specific physical serial number at a particular customer
site.

Service ‘Consumption’ is supported. For
example, a customer can purchase a number of service days up-front and
then consume those days as needed. The service fees will then be tracked
and consumed against the service contract.

Item level service/repair terms and
conditions.

The ability to specify service schedules,
track completions and consumption of service schedules, manage customer
billing, and provide performance reports.

The ability to generate invoices on a predetermined schedule or as
service orders are completed.

Notification to customer of
Service Contract renewal deadlines. Specification of penalties, which
will result if the performance criteria is not met.

Service and
Repair Order Features

Provides detail of specific work to be
performed for customer:

item(s) to be repaired

customer site(s) requiring service

if customer item has been received for repair

if customer needs temporary replacement item
while repair is performed

identifies the pre-defined performance
commitments which must be met, or penalties are invoked.

Tracks all required activities, following
pre-defined workflow and reports the service/repair order’s current
status.

Triggers invoice billing upon completion.

Maintains history of
activities which are available for review at any time.

## Service Orders

Now you can plan
and monitor service products like training and consulting with the same level
of detail and control as you plan and monitor manufactured and purchased items.
glovia.com - Service Orders creates and maintains all the
necessary documentation and fully integrates service product requirements and
activities into your business information system.

Supports a supervisor end-of-day feature that
allows employees to clock out quickly

Fully supports lot and serial control

Supplier Releasing

glovia.com’s - Supplier Releasing application provides for
the management and optimization of purchasing contracts with suppliers. A very
rich and deep set of functionality allows for the control of releases, advanced
logistics, and accounting controls.

Tool and Gauge Management

The glovia.com
- Tool and Gauge Management application is a state-of-the art, QS9000
and ISO9000 compliant system for managing all functions pertaining to tool and
gauge inventory - including tool and gauge purchasing, tracking, and
calibration.

Tool and
Gauge Management At-A-Glance

Inventory Control

Multiple inventory locations

Monthly inventory reconciliation

Ability to locate items in bins, in use, in
quarantine, or being reworked

Bar coding (keyboard or RF scanner support)

Item labels

Expanded tool descriptions

Security password capable

Reservations
and Assignments

Non consumable tool reservation

Consumable tool planning - bill of tools

Integration with work order releases

Automatic or direct tool assignment with
instantaneous update to inventory

Vendor Quotes

Typical purchasing systems
automate little more than purchase order generation, one of the last activities
in the purchasing cycle. The glovia.com - Vendor Quotes
application extends the reach of automation to the beginning of the purchasing
cycle by maintaining, tracking and reporting request-for-quote (RFQ) and
vendor-quote information.

Work Orders

glovia.com - Work Orders is a comprehensive system for
managing all work order-related information and activities, from opening work
orders and handling work-in-process transactions, through coordinating and
evolving your production lines.

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