Tempur-Pedic TEMPUR-Cloud Mattress Review

What you get with Tempur-Pedic TEMPUR-Cloud mattresses

Tempur-Pedic has been an industry leader for more than two decades, and is known for its proprietary memory foam mattresses available in different firmness levels and a variety of sizes. Tempur-Pedic mattresses are made in the U.S. and are available through select retailers in-store and online direct-to-consumer.

Consider these key characteristics that make the Tempur-Pedic TEMPUR-Cloud mattresses stand out:

Comfort and pressure relief: Tempur-Pedic TEMPUR-Cloud customer report less back pain with these mattresses. The memory foam layers perform well in pressure relief, and conform well to each sleeper’s body based on weight, size, and shape.

Durability:The Tempur-Pedic TEMPUR-Cloud models are known to last between 7 and 10 years.

Temperature:Each TEMPUR-Cloud mattress model is designed to offer cooling and prevent heat trapping, and these mattresses are considered to be cooler than other non-TEMPUR-Cloud models made by the company.

Motion isolation:Memory foam layers used in the TEMPUR-Cloud mattresses absorb motion well, and when sleepers move or get up, little to no movement is felt on other areas of the mattress.

Here are some potential weaknesses to note about the Tempur-Pedic TEMPUR-Cloud mattresses:

Price: Tempur-Pedic mattresses are significantly more expensive than most competitor models. The mattresses in this line range in price from $1,799 to $4,799.

Offgassing:Customers report that off-gassing occurs initially, and over time the smell dissipates. It usually takes a few days for the smell to go away.

About Tempur-Pedic

Brand history

Tempur-Pedic is headquartered in Lexington, KY, and is known for being a pioneer in the mattress industry and for its popular and proprietary memory foam that performs well in pressure relief.

The company was founded in 1992, and sells products in more than 80 countries. Tempur-Pedic also manufactures other bedding-related products.

Tempur-Pedic sells mattresses through in-store retailers and online.

Brand reputation

Tempur-Pedic garnered an A+ rating through the Better Business Bureau (BBB). The rating represents BBB’s opinion of how the company interacts with its customers, based on information about the company and customer reviews, and public data sources.

More information on BBB’s review of Tempur-Pedic and BBB’s mission is available here.

The company has more than 3,200 5-star reviews on its website, and an average rating of 4.5 out of 5 stars on Google.

Cover: The cover is made of a stretchy material that promotes airflow to keep the surface of the mattress cool.

Comfort layer: The first memory foam comfort layer is designed to help sleepers stay cool and prevent heat from trapping. This layer also offers pressure relief and contours to the body to cradle each sleeper based on body shape, weight, and size.

Comfort layer: A second memory foam comfort layer is designed to offer added support to the first comfort layer, and acts as a transition layer between the first comfort layer and the support layer.

Support layer: The support core is poly foam, and provides foundational support for sleepers and promotes natural spinal alignment. It also helps distribute weight evenly across the mattress.

Support base layer: This poly foam support layer provides added support to the mattress.

Cover: This cover is designed to offer the comfort and to respond to each sleeper’s shape and size.

Comfort layer: The first memory foam comfort layer is designed to help sleepers stay cool and prevent heat from trapping. This layer also offers pressure relief and contours to the body to cradle each sleeper based on body shape, weight, and size.

Comfort layer: A second memory foam comfort layer is designed to offer added support to the first comfort layer, and acts as a transition layer between the first comfort layer and the support layer.

Support layer: The support core is poly foam, and provides foundational support for sleepers and promotes natural spinal alignment. It also helps distribute weight evenly across the mattress.

Support base layer: This poly foam support layer provides added support to the mattress.

Cover: This cover is made with fabric that is lightweight and helps promote airflow to keep sleepers cool.

Comfort layer: The first memory foam comfort layer is designed to help sleepers stay cool and prevent heat from trapping. This layer also offers pressure relief and contours to the body to cradle each sleeper based on body shape, weight, and size.

Support layer: The support core is poly foam, and provides foundational support for sleepers and promotes natural spinal alignment. It also helps distribute weight evenly across the mattress.

Support base layer: This poly foam support layer provides added support to the mattress.

Cover: This mattress cover zips off for easy cleaning or replacing. It includes a dual zipper that can be accessed from any side of the mattress.

Comfort layer: The first memory foam comfort layer is designed to help sleepers stay cool and prevent heat from trapping. This layer also offers pressure relief and contours to the body to cradle each sleeper based on body shape, weight, and size.

Comfort layer: A second memory foam comfort layer is designed to offer added support to the first comfort layer, and acts as a transition layer between the first comfort layer and the support layer.

Support layer: The support core is poly foam, and provides foundational support for sleepers and promotes natural spinal alignment. It also helps distribute weight evenly across the mattress.

Support base layer: This poly foam support layer provides added support to the mattress.

Cover: This mattress cover zips off for easy cleaning or replacing. It includes a dual zipper that can be accessed from any side of the mattress.

Comfort layer: The first memory foam comfort layer is designed to help sleepers stay cool and prevent heat from trapping. This layer also offers pressure relief and contours to the body to cradle each sleeper based on body shape, weight, and size.

Comfort layer: A second memory foam comfort layer is designed to offer added support to the first comfort layer, and acts as a transition layer between the first comfort layer and the support layer.

Support layer: The support core is poly foam, and provides foundational support for sleepers and promotes natural spinal alignment. It also helps distribute weight evenly across the mattress.

Cover: This mattress cover zips off for easy cleaning or replacing. It includes a dual zipper that can be accessed from any side of the mattress.

Comfort layer: The first memory foam comfort layer is designed to help sleepers stay cool and prevent heat from trapping. This layer also offers pressure relief and contours to the body to cradle each sleeper based on body shape, weight, and size.

Support layer: The support core is poly foam, and provides foundational support for sleepers and promotes natural spinal alignment. It also helps distribute weight evenly across the mattress.

Support base layer: This poly foam support layer provides added support to the mattress.

Sleep trial

Tempur-Pedic offers a 90-day sleep trial. Before making returns or exchanges, the company requests that customers keep the mattress for at least 30 days as it will take time for the body to adjust to the new mattress.

For returns and exchanges, they will work with customers to take the mattress back and issue a refund. Shipping charges will not be refunded.

Shipping

Tempur-Pedic offers free standard shipping via UPS ground shipping to the contiguous U.S. Mattresses are shipped within 5-7 business days.

Customers can expedite shipping to 2nd day air for $25 per order, or UPS next day air for $40.

For shipping to Hawaii and Alaska, Tempur-Pedic uses UPS 2nd day air shipping for $40 or UPS next day air for $55.

The company ships to remote locations, including APO or FPO addresses, in 5-7 business days to the contiguous U.S.

The company offers white glove delivery service as well. Mattresses are delivered to customers, and a delivery professional will set the up and remove all packaging materials. They will also remove old mattresses and foundations, if needed.

Delivery on the white glove service can vary depending on location of the customer’s home in relation to the company’s delivery hubs. This usually takes between 1 to 2 weeks.

If customers need a mattress to be expedited with white glove service, Tempur-Pedic can quote an expedited delivery fee. The company suggests for customers to call the company regarding any expedited orders.

Warranty

Tempur-Pedic offers a 10-year warranty. Customers will need to provide the original copy of the receipt and advise the company of what kind of foundation is used with the mattress.

How the Tempur-Pedic TEMPUR-Cloud mattresses perform

Motion isolation

Tempur-Pedic TEMPUR-Cloud mattresses perform well in absorbing motion. The use of higher-density foam plays a role in helping the mattress materials isolate movement, meaning when sleepers move or get up, there is very little to no motion transfer.

TEMPUR-Cloud mattresses perform the best of all Tempur-Pedic mattress models, and above average in this category as compared to other mattress brands.

Edge support

Tempur-Pedic TEMPUR-Cloud mattresses sink down when weight or pressure is applied to the edges of the mattress. These mattresses offer more support in the center core of the mattress.

Durability

Memory foam mattresses are considered to be durable, and the TEMPUR-Cloud models are designed to last from 7 to 10 years. Tempur-Pedic mattresses perform better in this area as compared to other memory foam mattress competitors.

Firmness

The TEMPUR-Cloud mattress models range in firmness from soft to medium firm. On a scale of 1 to 10 with 1 being the most soft and 10 being the most firm, here is how the TEMPUR-Cloud mattress models compare in firmness:

TEMPUR-Cloud Prima – medium (5 firmness)

TEMPUR-Cloud Supreme – medium soft (5.5-6 firmness)

TEMPUR-Cloud Supreme Breeze – medium soft (5.5-6 firmness)

TEMPUR-Cloud Elite – soft (4-5 firmness)

TEMPUR-Cloud Luxe – extra soft (3-4 firmness)

TEMPUR-Cloud Luxe Breeze – extra soft (3-4 firmness)

Temperature

TEMPUR-Cloud mattresses, especially the Breeze models, perform well in this area in regards to keeping sleepers cool. The top cover and memory foam layers are designed to offer airflow and prevent heat from trapping.

Offgassing

Customers report that the TEMPUR-Cloud mattresses have an initial off-gassing, but the smell fades away after installation within the first few days.

Sex

The body conforming nature and generally slower response time of memory foam makes this mattress line perform below average in this category, when compared to other competitors and other Tempur-Pedic models. These mattresses do not have much bounce, which is conducive to these activities.

How to take care of your Tempur-Pedic TEMPUR-Cloud mattress

Most of the TEMPUR-Cloud models have a zip-off cover for easy cleaning. The covers can be washed. For mattress covers that are not removable, the company suggests following instructions on the cover.

The mattresses are designed to have the top layer on top and the bottom layer on the bottom, so these mattresses should not be flipped.

Tempur-Pedic suggests that customers avoid using a mattress pad or cover, as this will interfere with the material and could reduce the mattress from fully conforming to the body to offer optimum pressure relief.

The company does offer a mattress protector, that will help prevent spills and stains from damaging the mattress while being thin enough to allow the mattress to perform the way it was designed.

For spills, Tempur-Pedic tells customers to follow these instructions:

Remove top cover that zips off

Wash it in cold water with mild detergent

Hang dry

Never use bleach

Soak up as much liquid on the mattress using towels (press down on the materials to soak up moisture)

Let mattress dry (consider using a fan

The TEMPUR memory foam material should never be washed.

These mattresses do include handles for easy moving, lifting, and positioning.

Connect with Tempur-Pedic

For more information about Tempur-Pedic, connect with Tempur-Pedic through these channels: