“It’s important the public is aware that these calls are not coming from WestJet or a representative of WestJet,” said vice president of marketing communications Richard Bartrem. “Many of us here have been on the receiving end of these calls and understand the irritation they are causing.”

Bartrem encouraged Canadians to report their concerns to the correct authorities to help locate the source,

If you’ve been the target of suspicious activity, contact the RCMP Canadian Anti-Fraud Centre at 1-888-495-8501, or visit their website.

For more information on WestJet scams, such as phony email messages, fake Facebook surveys and the “misdial trap,” a scheme where fraudsters create toll-free numbers intentionally close to WestJet phone numbers in an attempt to catch guests who misdial, visit the ‘scams’ section of their advisories page.