We Value Your Input

Lancaster General Health truly values feedback from our patients and our community. Your opinion is very important to us as we continue to advance the health and well-being of the communities we serve.

We invite you to voice your compliments or concerns on our toll-free Care to Share telephone line: 1-855-OKSHARE (1-855-657-4273). Please consider leaving a recorded story about your patient experience at any Lancaster General Health location to be shared with your caregivers. Hearing about your experience in your voice will help us recognize what we are doing well and make improvements in areas where we may have fallen short. Your message may as anonymous as you would like it to be. The Care to Share line also gives you easy access to a patient representative.

If you are seeking information about a particular area or service, please see the list below.

On behalf of everyone at Lancaster General Health, thank you for trusting us to be your partner in good health.

Select the form that best matches the topic of your question or comment. If you do not see your topic included in this list, please select "General Information" and we will direct your question to the appropriate department representative that will be best able to respond to your message.

Lancaster General Health provides you with a secure online opportunity to ask your doctor a question, schedule an appointment, request prescription refills, access your medical records and view test results using MyLGHealth. Click to learn more and register for free. (For MyLGHealth support, suggested site improvements or problems, please call customer service at -717-544-2860), or use this form.

Any consumer questions related to medical or health concerns. (i.e., general health and wellness questions, flu shot availability, searching for medical expert on particular topic.) This form is not intended for personal medical information. If you wish to send information to your doctor, please click here to learn more about the safe, secure way you can do this.

To speak to one of our Contact Center associates about Find-a-Doctor referrals, class registration and special events, please call 1-888-LGH-INFO (1-888-544-4636). They can also send you informational materials so you can learn more about the services we provide.

Please call our 1-717-544-5511 switchboard operator if you have an inquiry after business hours. If you have a medical emergency, please dial 911.