The remote release both on the dash and my key fob stopped working a couple weeks ago on my 2003 SVTF. I hear a double click sound from the passenger side behind the glove box when I hit the release on the dash.

I've checked the motor in the hatch release and both the ground and green and white wire (power wire to the motor) from the junction box behind the driver's side kick panel and that's all OK. Does anyone have an idea what might be causing this problem?

My key works fine. In fact, I've taken the latch out and checked the motor which operates fine. The sound I hear when I hit the hatch release button sounds like a relay located in the Generic Electronic Module (GEM). It's literally a black box hidden behind the glove box and next to the ECU.

Well I got brave, disconnected the negative on the battery and pulled out the GEM. It's a printed circuit board (PCB) and I see two relays soldered to the PCB. Now that I'm really intimidated, I put it all back together and at least everything worked as well as it did before.

I know that this is not a problem with the hatch latch. I've taken that apart and tested the motor which works fine. While I was at it, I fixed the common problem with the latch sticking when it's released. I posted the fix for this problem here: Auto Trunk Release Trouble

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