Abstract

Currently, many of Malaysian SMEs was using open source enterprise resource planning (OS-ERP) as the enterprise information system. With OS-ERP, financial needs can be decreased and the system can be customized freely and easily. Those factors are affecting technical activity in implementing OS-ERP based on Malaysian SME, such as an appropriate database migration, synchronizing modules based on workflow of Malaysian SME, designing interfaces as a user friendly application, well-maintained user support and integrating ERP with third-party software (optional). Otherwise, work culture of SMEs must be changed to synchronize with ERP workflow. Without changing work culture,implementation process will not working properly. As for detail, this paper will propose five major critical factors to ensure the successful of OS-ERP implementation in technical requirement point of view; specialize to Malaysian small and medium enterprises (SMEs).