All right, I know this is a reef only site, but I was REALLY impressed with Badger Lock and Security. He complemented me on the fish tank and played fetch with my dog. Its so hard to find good customer service now days (charter).

Charter couldn't get my bill right, then I realized they were charging me for crap I wouldn't ever order and had been for 2 years. I got so mad that I told them to come and get thier equipment out of my house. Left the family without cable or internet for a bit, an unpopular decision. But wow they had me steaming.

The only redeeming part of the event was that when the installer guy came out to unhook us he was just as hateful about Charter as I was. He shared stories about other angry customers and let me keep the universal remote. I will never give them another dime.

Yeah we are pulling the plug on them again in a few weeks. 80.00/month just to watch TV? Are you freaking serious? What a waste IMO (this coming from a poor guy who regularly spends 100.00 on one coral or fish!)! Anyway, we get it because we like to watch the Tour on Vs. I know its weird but its the only sporting event either of us is really rabid about and certainly the only one we can watch together.

Netflix is like 12/month and we can nearly watch a movie every other night which is more entertainment than we will ever have time for.

I am in the same situation as you SilverSurfer, the sweet ondemand feature has never worked on my system either. I think the default is that it is not working, you have to call and complain to get it to work. In fact, I am going to call again right now while I am thinking of it.

my ondemand never works either. You just want to pull up a show that you missed or a crappy movie cuase theres nothing to watch at 5:30pm (besides news and stump the swab repeats) and i end up watching the same 5 Stump the swab episodes every day when i get home form work. Im so good i get every question right now I mean seriously show some new ones once and a while. Or get some better programing at 5:30pm.

There needs to be more threads dedicated to bashing Charter, because they are the worst thing since Aiptasia.

We were trying to get our cable hooked up and Charter said they would send a technician last wednesday. We were all sitting around on the second floor balcony waiting for them to show up. Well about 9:30 am the charter truck pulls up, the guy jumps out and comes up to our door. We go downstairs to let him in, but when we opened the door we saw him walking back to his truck. He got in and left. He couldn't have been at our door more than a few seconds, since we headed down before he was even walking to the door.

Confused, I we looked at the door and noticed a little note he left. It said something to the effect of "Sorry we missed you. Someone needs to be home to let the technician in. Please call to reschedule"

We were so upset! I'm guessing he was really busy that day or something, but for whatever reason he didn't feel like hooking our cable up. He didn't knock or ring, he just ran up to the door, stuck on the note and left.

That SOB. Charter is HORRIBLE. I have too many other negative experiences to list...