Saudi Arabian ‘honesty’ app takes internet by storm

Fizzing with boyish exuberance, Saudi programmer Zainalabdin Tawfiq could be mistaken for a college freshman, but the popularity of his “honesty” app has shone a spotlight on the conservative kingdom’s nascent tech scene.

Tawfiq catapulted to fame when he took time out of his day job as a business analyst last year to develop an anonymous messaging tool called Sarahah — honesty in Arabic — that subsequently topped the charts for app downloads.

Initially conceived as a tool for soliciting bluntly frank workplace feedback, Sarahah has found its way into the smartphones of millennials worldwide, even as critics have raised alarm about trolling and privacy issues.

“Sarahah is the digital equivalent of an old-school suggestion box,” 29-year-old Tawfiq told AFP, adding that it is built on the premise that stripping users of their identity promotes ruthless honesty.

“Feedback is the goal — anonymous feedback.”

The app has a frugal design and a simple prompt that encourages users to “leave a constructive message :)”, with the recipient not allowed to reply but only share it on social media or block the sender.

Its mass appeal stems from the appetite in the Arab world — notorious for online censorship — for unfiltered platforms for expression, though Tawfiq said it has also gained a strong popularity in Western countries.

Such has been its power to knock down social barriers that obstruct free speech that one user described it as an app where you can “hit enter on comments you would have otherwise backspaced”.

Sarahah has so far drawn 85 million registered users, and rocketed to the top of the Apple app store in some countries, ahead of heavyweights such as Snapchat and Instagram.

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That a Saudi app could gain such success spotlights hidden potential for tech innovation and entrepreneurship at a time of economic transformation in an ultra-conservative country.

“The success story of Sarahah really proves that Saudi startups can achieve spectacular gains when properly supported,” said Nawaf Alsahhaf, CEO of Badir, a government-backed technology incubator that helped Tawfiq.