“We have been benchmarking the wrong things. Instead of copying what others do, we ought to copy how they think.”

Note:How do I copy how those successful in business and education _think_?

The problems come when the new situation is different from the past and when what we “learned” was right in the past may have been wrong, or incomplete, in the first place.

Note:tech changes the game

As Einstein put it, “Not everything that can be counted counts, and not everything that counts can be counted.”

Note:I love this one by Einsten. So true and yet so ignored in today's educational policy and practice.

These findings also mean if you believe that only 10 percent or 20 percent of your people can ever be top performers, and use forced rankings to communicate such expectations in your company, then only those anointed few will probably achieve superior performance.

Note:In other words, create a culture where all can succeed.
Does this mean that you also must create a culture where success is loosely defined - where true success can come in various forms?