RELOCATION

PRE-MOVE ORIENTATION TOURS

When an employee considers moving to Luxembourg, getting a realistic idea of what their new life will look like, can have a significant impact on the decision-making process. To this end, we offer Pre-move Orientation Tours in the (potential) new location. These include viewings of typical Luxembourg properties, getting a feel for the atmosphere in various neighborhoods of interest, providing an introduction to Luxembourg culture, visiting schools as well as shopping and sports facilities, getting information on safety and, of course, addressing any personal questions and concerns the employee might have.

TEMPORARY ACCOMMODATION

Upon arrival, the employee can opt to either stay in a hotel or in temporary accommodation. As the latter often is more cost effective and has a homey atmosphere, it usually is the preferred option. Expat Management Group has a large network of service providers in this field and is therefore able to arrange optimal negotiated bookings in advance, ensuring the employees’ moving in on the first day of arrival. Soon after, the long-term home search can commence.

HOUSING

Expat Management Group is highly experienced in assisting with finding a good house or apartment, whether it is temporary or long(er) term. We offer tailor made service packages with variations in the extent of which the employee would like to receive assistance. This service includes lease negotiations, review of the lease contract, check-in support and connecting both utilities and internet. In addition, our Field Consultants are present in all of Luxembourg and are equipped with extensive knowledge of the local area, enabling them to provide the employee with valuable input.

PERSONAL REGISTRATION, TAX CARD AND BANK

The legally mandatory registration at the local Town Hall will need to take place as soon as possible after arrival. Other essential components of the relocation process include obtaining a tax card and opening a bank account. Together with our Immigration Team we make sure that appointments are well prepared for and that all documents are in place, thereby guaranteeing the most efficient timing.

SCHOOL SEARCH

Regardless of whether we need to look for private international schools, double stream, Luxembourg schools with a “schakelklas”, or day care centers; Expat Management Group is able to provide assistance. We will carefully discuss what type of schooling is requested, which budget is available and what other considerations are relevant for making the right choice in the options we present.

SETTLING-IN

Expat Management Group provides a checklist of all the practical things that need to be arranged after arrival, such as airport pick-up, obtaining a mobile phone, finding a doctor and dentist, securing insurances, exchanging driver’s license, obtaining a parking permit, finding a handyman, cleaning service or baby sitter, finding shopping, sports and cultural facilities. We are also able to provide area familiarisation tours in case preferred.

PARTNER SUPPORT

Expat Management Group offers a special service to assist accompanying spouses with finding their way in the new environment, thereby contributing in making the relocation abroad a positive, fulfilling and interesting experience. Depending on the personal interests, we assist with researching and selecting the options Luxembourg has to offer.

COORDINATION OF HOUSEHOLD REMOVAL GOODS

Expat Management Group made a selection of the most professional, reliable and price competitive removal companies with specific expertise of working internationally. We can assist our clients by coordinating the initial contact, arrange fee quotes and advise during the selection process. Once selected, we work together with the moving company to ensure an efficient import procedure by delivering requested registration documents and a timely, pleasant delivery at the house.

OTHER RELOCATION SERVICES

Either in-house or in partnership with our preferred professional partners, we offer cross-cultural training, language courses, furniture rental, car rental and car import, the transport and import of pets and many other services.

DEPARTURE

When an employee is ready to depart from Luxembourg, Expat Management Group can assist with ending the lease, provide support during check-out as well as with the return of a deposit, the cancellation of utilities and internet and arrange personal de-registration at both Town Hall and the Immigration Authorities (Immigration Directorate). We provide a checklist for all personal memberships and ensure that mail is forwarded to the new destination.

IMMIGRATION

EMPLOYEE WORK AND RESIDENCE PERMITS

Expat Management Group reviews which type of work and residence permit suit the scope of work of your employees. Regardless of whether this concerns short-term or long-term, highly qualified employees, managerial staff, specialized technicians, trainees, interns, scientific researchers, self-employed individuals or individuals eligible for a blue card etc., you may rest assured that the Expat Management Group consultants will manage expectations from the start, inform the stakeholders step-by-step on each process and secure the permit in time, thereby meeting your business demands. Furthermore, we gladly assist with renewals or extensions of paperwork and, if needed, we can accompany foreign nationals when registering at certain local town halls. Our Luxembourg team takes the time to understand your business objectives, immigration goals and employees.

FAMILY MEMBER PERMITS

Family members are equally important (if not more important!). Regardless of whether family members are accompanying the employee or travelling at a later stage, Expat Management Group will make sure they have all the necessary support documents in place in order to file their applications and we will gladly assist them in each step of the immigration process to Luxembourg.

SELF-EMPLOYED FOR DOING BUSINESS

We assist self-employed nationals from outside the European Economic Area with applying for a residence permit for self-employed individuals, which is required in order to start doing business in Luxembourg.

PERMANENT RESIDENCE AND CITIZENSHIP

At Expat Management Group we provide anyone looking to apply for Luxembourg citizenship, Permanent Residency or EU Long Term Residency with clear advice on the options and red flags. We have the knowledge and understanding to assist you and your family members therewith securing the long term settlement in Luxembourg.

GOVERNMENT LIAISON

Expat Management Group is a trusted partner of the Luxembourg labour- and immigration authorities and provides valuable feedback on immigration law and policy to the authorities. Moreover, our senior staff frequently interacts with officials on all government levels in Luxembourg. Expat Management Group gladly discusses new business-friendly initiatives and facilitates client-government interaction. As we have contacts with multiple officials in every relevant authority in Luxembourg, we have a distinctive viewpoint and we are able to offer innovative strategies for success.

EUROPEAN AND SCHENGEN LAW

Continuously focussed on EU immigration policy matters, Expat Management Group keeps clients abreast of the latest European immigration policies and trends. More specifically, our thorough knowledge of EU and Schengen regulations has proven to be paramount in shaping our clients’ European expat and business travel policies.

INVESTOR VISA

Expat Management Group is one of the very few specialists that can advise on and guide clients in successfully securing an Investor Visa in Luxembourg. For those willing to invest a substantial amount of at least 500,000 EUR, 3 million EUR or 20 million EUR (depending on the scenario), this type of visa can be particularly interesting.

BUSINESS TRAVELLERS

A business visit abroad is usually permitted, albeit often limited in time and activities. At Expat Management Group we provide the right framework and workable parameters for your staff to conduct business meetings out of the country. We are also able to advise on the allowable activities that can be waived from work authorization requirements. Additionally Expat Management Group assists with securing the correct business visas for your staff required to travel abroad. To this end, we provide instructions and services supporting consular processes and requirements. This covers assistance with short term business travel visas and other consular or related matters filed in embassies, consulates and high commissions.

DOCUMENT LEGALISATION

Securing the correct certificates in the country of origin can be a daunting exercise. For any inbound our outbound immigration-related move, Expat Management Group will review your exact legalisation request and will be able to procure, legalise, Apostille and/or translate the correct documents in a timely and efficient manner.

CLIENT WORKSHOP AND AUDIT

We keep our clients abreast of any relevant immigration updates, which potentially have an impact on their expat management. We anticipate your corporate needs and act as your reliable and proactive partner. We like to prepare our clients beforehand regarding audits from the Labour Inspectorate and provide workshops and internal audits focussing on compliance strategies and practices. These prove to be effective for our clients, therewith avoiding penalties, revoking permits or sponsorships and criminal prosecution.

POSTED WORKERS NOTIFICATION, A1 AND CERTIFICATE OF COVERAGE

We advise companies on the impact of immigration on the social security status of their mobile workforce traveling in and out of Luxembourg and can assist with obtaining the necessary Luxembourg social security certificates. For employees inbound to Luxembourg, we can assist with the posted workers notification with the Inspectorate of Labour and Mines (Inspection du Travail et des Mines – ITM) and act as a Liaison for the ITM and the competent authorities in these matters.