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Barclays uses cookies on this website. They help us to know a little bit about you and how you use our website, which improves the browsing experience and marketing - both for you and for others. They are stored locally on your computer or mobile device. To accept cookies continue browsing as normal. Or go to the cookies policy for more information and preferences.

How do I change my address, phone number and email address online?

If you need to change your personal contact details, just log in to Online Banking and go to the dropdown menu under your name in the top right-hand corner of the screen. Then select the ‘Contact Details’ link under ‘My details’.

You can change any of the following contact details that we hold for you:

Email address

Phone numbers

Address

You'll need to have your PINsentry card reader or Mobile PINsentry to update your phone number or home address. You'll also need to have a current or savings account with us to update your address online.

Important information

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To maintain a quality service, we may monitor and record phone calls. Calls to 0800 numbers are free when calling from a UK landline or personal mobile but charges may apply when calling from abroad. Calls to 03 numbers use free plan minutes if available. Otherwise, they cost the same as 01/02 prefix calls. Call charges

Barclays Bank PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 122702). Barclays Bank PLC adheres to The Standards of Lending Practice which is monitored and enforced by The Lending Standards Board. Further details can be found at www.lendingstandardsboard.org.uk. Barclays Insurance Services Company Limited is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: 312078).