South Shore Hospital

South Shore Hospital is the region’s leading provider of emergency, acute and outpatient care to the residents of Southeastern Massachusetts. We are the first and only verified and designated Level II Trauma Center south of Boston, including the Cape and Islands. We are also one of only three hospitals in all of Massachusetts with a Level II license.

South Shore Hospital is consistently recognized for quality of care including being recognized as a Top General Hospital by the Leapfrog Group. Our hospital has also been recognized as part of the American Nurse Credentialing Center’s Magnet Recognition Program which recognizes healthcare organizations that demonstrate excellence in nursing services—a distinction only eight percent of US hospital achieve.

We accept nearly every major health insurance plan, as do the individual members of our medical staff. Because plan names and benefits change frequently, call your insurer to learn the details of your plan's benefits. If you have any questions about your healthcare bills, contact our patient accounts department at 800-486-1915. For questions about pricing, call our Pricing Estimation Line at 781-624-3424.

South Shore Hospital

Follow Route 3 northbound to exit 16. Travel south on Route 18 south (Main Street). At the third traffic light, turn left on to Columbian Street. Take the first left. Parking garage is at the end of the driveway on the right.

Follow I-93 south to Route 3 south (Braintree/Cape Cod). Take exit 16B off Route 3 on to Route 18 south (Main Street). At the third traffic light, turn left onto Columbian Street. Take the first left. Parking garage is at the end of the driveway on the right.

The Courtesy Shuttle provides transportation to patients who need a ride to an appointment at South Shore Hospital or to a program or service directly affiliated with South Shore Hospital. The Courtesy Coach does not deliver patients to physician offices. For more information, call 781-624-4350.

Valet parking is available at the McKim Family Main Entrance weekdays from 9 AM – 9 PM. Parking lots are also available on our campus with ample handicapped parking. We offer a parking garage next to the Cancer Center on Columbian Street where a courtesy shuttle will take you to the South entrance of the hospital.

We know family and friends are an important part of the healing and recovery process. This is why we have an open visiting policy. There are times when a patient or their family may request not to have visitors, or visitation may be restricted due to the patient’s medical condition. Please do not visit if you are feeling ill or have been exposed to or have a contagious disease, such as a cold, the flu, measles, mumps, impetigo, tuberculosis (TB), or chicken pox.

Maternity CenterOur “Mother’s Choice” visiting policy means each new mother determines if and when she wants to receive visitors. Our maternity concierge is located on the unit to ensure visitors follow each mother’s preferences. Please check with the new Mom before you arrive for a visit.

Please note that siblings may not visit without a responsible adult, and are not allowed to stay overnight at the hospital. Visiting is also restricted in the NICU to those over the age of 16. The NICU reserves the right to limit sibling visits.

Critical Care UnitOnly family and significant others are permitted to visit patients on our critical care unit. We ask that no more than two family members visit at a time. Further limitations may be made at the discretion of the nursing staff.

To hear the daily menu at South Shore Hospital's dining room, call our menu line at (781) 624-8434.

Emerson Lobby Café Our café is open from 6:30 AM – 1:00 AM and is located on the first floor of the hospital as you enter the McKim Family Main Entrance. The café serves specialty hot and iced coffee, homemade baked goods, breakfast sandwiches, grab and go salads and sandwiches, and toasted sandwiches.

Gift ShopsThe Friends of South Shore Health System operates our gift shop—The Friendly Shop. All proceeds are donated to our Health System to benefit patients and their families. Our gift shop offers a wide variety of flowers, clothing, greeting cards, jewelry and other unique gifts. Visit any of our shops or call us for delivery to patients at South Shore Hospital at (781) 624-8867.

The Cancer Care Boutique is located on the second floor of the Dana-Farber/Brigham and Women’s Cancer Center in clinical affiliation with South Shore Hospital, the Cancer Care Boutique is a convenient resource for cancer patients and their loved ones.