Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

I was checking my account and noticed charges over three months that I had not authorized. $9.95, $29.95 and $29.95. I called the company to tell them I did not authorize the withdrawls. They could not find my account by my name, city and state.

They then wanted my social security number, I refused. They then asked me for my phone number, I told them, they still could not find my account. I refused to give them any more information.

When I did a whois search for their company name address and other information, I found that it was "hidden" from view by their domain hosting company 'GoDaddy." It made me all the more suspicious. GoDaddy hosts domain names (.com for $8.99 a year) and also hosts web servers for as little as $1.99 a month. If you have a hosted domain with them, they will hide your information for $7.00 a year.

That told me I was dealing with a very shady operation. On their website they give no physical brick and morter address. There is no FAX number and no e-mail address to be found. I had never recieved any e-mail or snail mail from this company.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.