FAQ

You are allowed unlimited withdrawals in a branch or at an ATM.
There is a limit of 6 withdrawals (by phone and online) per month by federal Regulation D.

What is Regulation D?

Regulation D limits the number of regulated transactions on savings accounts to a maximum of 6 per month.

What is a regulated transaction?

Pre-authorized payments to third parties.
Transfers made through the Call Center, e-Branch, or CU Hear from a savings account to another share account.
Automated transfers from a savings account to a checking account to cover overdrafts.

When will I receive an ATM card?

When you open your account in a branch, you will instantly be issued an ATM card.
When you open your account online, you will receive your ATM card in the mail within 7-10 business days.

Can I use my savings as overdraft protection?

Yes, you can link your savings as overdraft protection for your checking account.

Do you have payroll direct deposit distributions?

Yes, with direct deposit, you can set up an automatic payroll distributions into your savings account.