Measure. Monitor. Move.

Why Choose Convergys Voice of the Customer?

We help you inspire a culture of customer experience optimization with real-time customer feedback fortified by CX research design, process implementation and business case proof for performance. A unique combination of innovative CX software with expert services ignites CX accountability and action.

Frontline Optimization

Business Case Change

Professional Growth Opportunities

We understand that our company’s success lies in the personal achievements of each of our team members. We make every effort to encourage, mentor, and inspire our employees to take the next steps in their careers. Our commitment to your growth is not just something we talk about – it is something we believe in. With us, you have the potential to become part of the management team, over 79% of whom have been promoted from within the company.

Excellent Benefits

We are committed to providing benefit options to support your personal, professional, physical, and financial goals, as well as your overall well-being. Convergys provides a range of competitive benefits that vary from country to country, and are reflective of prevailing local market regulations and cultural norms. We are also proud to support many local causes and organizations that matter most to you. Our comprehensive approach goes beyond traditional benefits, which allows us to care for you and your community.

Healthy Work-Life Balance

Achieving a balance between professional and personal fulfillment does not happen by accident. Whether you work from home or in one of our call centers, we hope you will take advantage of the various life resources and valuable discount programs available. Further, we structure work schedules that allow you to focus on the job at hand during your work hours and fully engage in your personal life at the end of the day.

Unparalleled Training

We cultivate a learning environment that features unrivaled training programs. This enables us to walk with you every step of the way. Our commitment to ongoing training is another way for us to give you the tools and experience to move into new and more rewarding roles. In addition to our core training, we offer a range of instructor-led classes, self-paced e-learning courses, and web conferences.

Global Footprint

We are a global company with over 150 locations in 31 countries. This means you can take your job with you almost anywhere you go. If you are interested in relocating, you can do it with the peace of mind that your job can go with you.

Work Environment

For thousands of employees, we are more than just the place where they began their careers. We are a community of people who love where they work, how they work, and with whom they work. We strongly believe in developing lasting relationships and we endeavor to make you feel valued, supported, and encouraged. We know you can do more than you ever thought possible.

Commitment to Diversity

Every team member brings something unique to his or her role within our organization: diverse backgrounds, different work styles, and fresh perspectives. We value your differences and believe that they make us an even more exciting place to work and help us provide better service to our clients.

South Mountain, AZ

12/10/2015 Blood Drive

Tamarac, FL

12/5/2015 Chamber of Commerce Holiday Awards Gala

12/15/2015 Onsite Job Fair

Wichita, KS:

12/10/2015 Onsite Job Fair

12/21/2015 Santa's Workshop

Clarksville, TN:

12/8/2015 Goodwill Job Fair (Ft. Campbell)

Ogden, UT:

12/8/2015 Onsite Job Fair

Orem, UT:

12/1/2015 Department of Workforce Services Provo

Convergys Gives Back

Through our Social Responsibility program, all Convergys locations are actively involved in volunteer activities specific to local needs and relevant to our business. We build lasting community partnerships with groups that support workforce preparedness, health & wellness, and stability.