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Welcome to Etsy!

The global marketplace for vintage and handmade items.

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About fierkant

Welcome to Fierkant. A world of cheerful characters. From distant planets to animals deep in the sea.

From these illustrations you get a smile on your face. These prints, cards and magnets are fun as gifts, for the classroom, the nursery or just for yourself.

My name is Femke. Owner of this shop. I love to illustrate, especially cheerful characters with their own story. To share this with the world, I started this webshop. I work from home, in my studio, behind my little retro desk. In the center of the Netherlands.

Around the web

Shop members

Femke

Hi my name is Femke. I illustrate cheerful characters with their own story.
I am inspired by my surroundings, but especially by my sweet little daughters.

Shop policies

Last updated onNovember 26, 2019

Welcome to the world of Fierkant. The world of cheerful characters. From distant planets to animals deep in the sea.

Accepted payment methods

MastercardApple PayIdeal

Accepts Etsy Gift Cards and Etsy Credits

Returns and exchanges

I gladly accept returns, exchanges, and cancellations

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

Request a cancellation within: 2 days of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Items on sale

Questions about your order?

Please if you have any problems with your order.

Returns and exchange details

Your satisfaction is important to me. If you are not satisfied with your order for any reason, let me know, then we can look for a solution together. In case of damage, send me a photo first. If you return the order, it must be in original condition and well packaged.

It is not possible to refund the shipping costs. The costs for returning a product are for the buyer.

Payment

You may have to pay customs fees or tax when you receive the order. These costs are for you.

Shipping

Your order will be shipped within 1-3 days as soon as the payment is received. If you live outside the Netherlands, it may take a few weeks before you receive the package.

Check that the delivery address is correct before you finalize the order. This prevents delays and extra costs. I send everything with special care and attention, so that the order arrives well. Everything is sent from the Netherlands

Fierkant can not be held responsible for delays or lost packages by the postal service or customs. Fierkant assumes that you understand.

Additional policies and FAQs

All rights reserved. The purchase gives no copyright. You have no right to reproduce or copy designs from this shop without permission from Fierkant.

I only use your postal and billing address and contact info, to communicate with you about your order, to fulfill your order, and for legal purposes (such as paying taxes).

Please note that the actual colors of the product may vary, due to the different color settings per monitor.

If you want to use a photo of the product for a blog post or an article, you are interested in wholesale or you have questions and/or comments, please contact me.

Privacy

Data collected by Fierkant
To be able to fulfill your order, you must submit certain details to Fierkant (you have given Etsy permission to pass it on to Fierkant), such as your name, e-mail address, postal address, payment details and the details of the product you have ordered. If you contact v directly, you can also choose to give Fierkant additional personal information.

Why Fierkant needs your data and how it is used
Fierkant relies on a number of legal bases to collect, use and share your data, such as:
• where necessary to provide services, such as when Fierkant uses your data to fulfill your order, settle disputes or provide customer service;
• when you have given your explicit permission (for example a possible mailing list), which you can withdraw at any time;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as keeping information about your purchases if required by tax law; and
• to the extent necessary for the purpose of legitimate interests of Fierkant, if those legitimate interests are not overridden by your rights or interests, such as 1) the provision and improvement of the services of Fierkant. Fierkant uses your information to provide the services you request and in the legitimate interest of Fierkant for the improvement of Fierkant services; and 2) Compliance with Etsy's Sales Policy and Terms of Use. Fierkant will use your information as necessary to comply with obligations under Etsy's Sales Policy and the Terms of Use.

Data exchange and disclosure
The data of customers of Fierkant are important for the company. Fierkant only shares your personal information for very limited reasons and very specific situations, as follows:
• Etsy. Fierkant shares data with Etsy where necessary to provide your services and to fulfill obligations as described in both Etsy's Sales Policy and Terms of Use .;
• Service providers. Fierkant engages certain trusted third parties to perform certain functions and deliver services to the shop, such as delivery personnel. Fierkant will share your personal information with these third parties, but only as far as necessary to provide these services.
• Compliance with laws. Fierkants may collect, use, store and share your information if Fierkant believes in good faith that it is reasonably necessary to: (a) respond to a legal process or government requests; (b) compliance with agreements, conditions and policies; (c) the prevention, investigation and handling of fraud and other illegal activities, security or technical problems; or (d) protect the rights, property and safety of customers of Fierkant or others.

Data retention
Fierkant will only keep your personal data for as long as necessary to provide services and as described in the privacy policy. However, Fierkant may also be required to retain this information in order to comply with legal and regulatory obligations, to resolve disputes and to enforce the agreements. In general, Fierkant keeps your data for 3 years.

Your rights
If you live in certain areas, including the EU, you have a number of rights regarding your personal data. Although some of these rights are general, some rights relate to certain limited cases. Fierkant describes those rights below:
• Access. You may be entitled to access and receive a copy of the personal information that Fierkant owns. You can contact Fierkant with the information below.
• Change, limit, delete. You may also have the right to change your personal details, to restrict their use, or to delete them. If there are no exceptional circumstances (such as where Fierkant has to store data for legal reasons), Fierkant will usually delete your personal data on request.
• Objection. You can object to (i) the processing of some of your data on the basis of the legitimate interests and (ii) the receipt of marketing messages after giving your explicit permission to receive them. In such cases, Fierkant will delete your personal data, unless Fierkant has compelling and legitimate reasons to continue to use that information or if this is necessary for legal reasons.
• Complaints. If you live in the EU and you want to express concern about the use by Fierkant of your data (and without prejudice to any other rights that you may have), you have the right to do so with your local data protection authority.

How to contact Fierkant
In the context of the EU data protection legislation, Fierkant is the data controller of your personal data. If you have any questions or concerns, you can contact Fierkant at meneerwalvis [!at] fierkant.nl. Or you can send a letter to: Fierkant t.n.v. Femke Jelmersma, Pachter 23, 3834 CA Leusden, the Netherlands.