Large-scale white-collar displacement at middle and senior levels is a relatively new phenomenon in the Indian business environment, which both employees and employers are ill equipped to handle. This will certainly increase the chances of unions playing a more dominant role.

Abhijit Bhaduri, chief learning officer, Wipro, in a conversation with George Anders, popular American business journalist and author of four books, on why a qualification in liberal arts is gaining importance in the corporate world, especially in IT companies.