Is TelOne Following In ZOL’s Footsteps And Revising Broadband Packages?

It seems the economic crunch is biting everyone quite hard and though many cried foul when ZOL revised their broadband prices we had a feeling TelOne would do the same thing if the economic situation stayed the same. It seems that’s now the case.

The $89 Infinity Pro package which used to be among the uncapped packages seems to now have a cap of 100 GB.

The $5 package which used to come with 8 GB of data seems to have also disappeared meaning the lowest package you can now pay for is the $25 Home Plus package.

even flyers were messed up?

We communicated with TelOne regarding these two changes and we are still awaiting a response. TelOne support rubbished claims that the changes had been made but when fliers are being distributed and the information on the website speaks to the same thing it does seem there might be a shift.

Good day.We do not have such information on our website unless you are referring to TelPay in which we are working on correcting that.^NM

We will update once we have an official position from TelOne and hopefully an explanation as to why official shops are distributing unofficial flyers. This wouldn’t be the first time an unofficial communication has been sent out this week with this being widely distributed and reported on even though it wasn’t coming from TelOne itself:

7 thoughts on “Is TelOne Following In ZOL’s Footsteps And Revising Broadband Packages?”

Techzim as for me i am fed up with telone. The cables in my area were vandalised in may, since then no effort was made to fix anything all they say is we dont have the cable but someone else in a diff area got her case settled. I really dont know now if i am ever gonna get their service again.

After making my payment with Ecocash for the $120 unlimited package, the popup notification said that I my cap is set at 500GB. However, the SelfService “Account” page isn’t showing my remaining balance as it does with other capped packages. I wish TelOne would be more transparent and tell us if they have made any changes.