Support for Legacy Machines

Because of their durability and quality of construction, HAPPY embroidery machines can provide their owners with many, many years of quality production. On this page, you can link to support resources for previous-generation HAPPY embroidery machines to help you keep your older HAPPY machine running! Click on the tab below that best corresponds to the model you are looking for.

If you’d like to get a head start on setup and installation of your HCG multi-head HAPPY, here’s an animated video that will walk you through the process. WARNING: This is not for everyone! But for those who can get it done on their own, they’ll have an easier time at installation and training when meeting HAPPY installer/trainer technician.

Follow this procedure outlined in this movie if you receive an E-190 Cutblade Error while the machine is attempting to trim. This should clear the error – if this short procedure fails to do so, contact the service department.

If you’re looking for an alternate method of sending designs to your HCA, HCG or HCM machine other than the floppy drive, there is a way to send designs from a PC with a 9-pin serial port to the 25-pin RS-232 port on the side of the control panel. (NOTE: If your machine does not have this 25-pin port on the side of the control panel but rather in another location, the chances are that this port will not work for this application.

What’s Required
1. Compatible HAPPY HCA, HCG or HCM machine
2. Windows-based PC with a 9-pin serial port and an available COM port
3. Special connection cable (25-pin to 9-pin) for this application. You can purchase this cable fromwww.texmacparts.com
4. HAPPYLINK. You can download this from the HAPPYLINK support page here

Detailed InstructionsIf you’d like to try this yourself, download the PDF help guide that we created here on setting this up.

Topic: Floppy disk reader

Question

Answer

Can I copy designs from my HCA/HCG/HCM control panel back onto floppy diskette?

Yes! Press the Program [O] key, choose Floppy. Using the Write option, you can save a design back onto the floppy diskette. (Warning – write speed is very slow. Be sure to allow adequate time for the design to be written to floppy.)

.

What kind of floppy disk does my HCA/HCG/HCM machine read?

Use a standard, PC-formatted floppy diskette. You can use a double-density or high-density floppy.

Can I program the needle colors on my monitor to match the order I’ve set up my thread cones on the machine?

Yes! Press the Program [O] key and choose Color. You’ll see a list of 12 or 15 colors corresponding to each needle on your machine. Use the arrow keys to select one, then press ENTER. A new screen will appear in which you can use the left/right arrow keys to select an available color. You can also adjust the brightness value of any color in the palette with the up/down arrow keys. With the color and shade you’ve selected, press ENTER to set the current needle to that color. Repeat the procedure until all needles are programmed.

I have a design in my control panel that took forever for me to set up the colors in. If I want to load a new version of that design in, can I keep the color sequence and transfer it to the new version?

Yes! At the Needle sequence screen (from Program [O] key) press SHIFT+ the +/- key. An option to either entry or load appears. Choose the first option to put the color sequence in memory. After you’ve done this, you can even delete the design. Then, load the new design, go back to the needle sequence screen, press SHIFT / +/-, then choose Load to put the stored color list to the new design.

Check to see if photo sensor is clean or if the slit plate contacts sensor.

060

X limit

Frame/pantograph has moved beyond sewing area along X-axis.

Return frame within sewing area using the frame movement keys on the control panel. Check pattern size and center mark to ensure that it is within size range of selected hoop and also properly centered.

061

Y-limit

Frame/pantograph has moved beyond sewing area along Y-axis.

Return frame within sewing area using the frame movement keys on the control panel. Check pattern size and center mark to ensure that it is within size range of selected hoop and also properly centered.

070

Safety sensor

Needle safety sensor has been tripped.

Remove any object/substance obstructing needle area of moving head.

090

Miss reception

Error has occurred during data transfer (via cable) between machine and PC.

Power down machine and after a 10 seconds, power on again. If error remains, there is a problem with the disk drive unit.

140

Entry over

Disk capacity full

Clear unnecessary patterns or use alternate disk.

141

Not found name

Designated pattern is not found

Data disk is not correct.

142

Disk full

Disk capacity full

Clear unnecessary patterns or use alternate disk.

143

190

Cut blade

Thread cut knife is not at stop position.

Check if the stop position limit switch on the thread cut actuation unit on the left side under the machine table contacts the dog.When the stop position limit switch is no longer in contact, return switch to previous position, in the following manner:(It is recommended that you reference the diagrams in your manual to continue)
1. Remove solenoid cover on the left side under the machine table (2 screws).
2. Insert flathead screwdriver between solenoid stopper and plunger and turn the main shaft toward arrow mark by bringing plunger up.
3. Insert flathead screwdriver to the hilt.
4. Turn main shaft toward indicator arrow amrk and set to 10 deg. beyond “C” on the adjustment wheel. If the main shaft appears abnormally heavy while turning, remove needle plate and check thread cut knife.
5. Remove the flathead screwdriver from the solenoid.
6. Replace solenoid cover and needle plate cover.
7. Turn main shaft position to “C” mark on adjustment wheel.

193

Catcher

Thread catch hook is off its properly-retracted position. Limit switch to detect position is not “OFF”.

1. Check if one of the heads that is not trimming properly. If so, cut and return thread catch hook to retracted position.
2. If threads are all cut, check to verify that thread catch hook on head has returned to its position completely.

HCS-1201

Learning Workbooks for HCS Voyager (for firmware 1.16)
Click on the links below to view/print the 5 chapters on learning your HCS-1201 Voyager single-head machine. You can also try the animated, guided tour through your machine as well. Includes update for USB jump drive version of Voyager.

What types of cards work?

The newest versions of Voyager (Generation 3 and color LCD) can employ 3 types of Flash memory: CompactFlash,Memory Stick, and SmartMedia. There are no known issues with any particular brands.

Are there any card memory size limitations?

While we have seen cards up to 1Gb (1024Mb) work well, the official recommendation is 256Mb max, which is still large enough to hold thousands of average and large sized designs.

What else do I need besides a FLASH card?

You’ll need a PCMCIA adapter “sleeve” that the card fits into. This adapter “sleeve” allows the card to be inserted into the type of removable card slot found in laptops, which is the kind of slot on the side of the Voyager control panel where the card must be inserted. (note, the card CAN be inserted and/or removed while the machine is powered on and while sewing – just don’t do this while a design is being transferred!)

Controlling Voyager while Sewing

Common Operations While Sewing

This illustrated document describes the common operations that can be performed while Voyager is in the middle of sewing a design.

Click on the links below to view/print the 5 chapters on learning your HCD-1501 single-head machine. You can also try the animated, guided tour through your machine as well. Includes update for USB jump drive version of Happy’s 15-needle single-head.

You’ll need a PCMCIA adapter “sleeve” that the card fits into. This adapter “sleeve” allows the card to be inserted into the type of removable card slot found in laptops, which is the kind of slot on the side of the Voyager control panel where the card must be inserted. (note, the card CAN be inserted and/or removed while the machine is powered on and while sewing – just don’t do this while a design is being transferred!)

.

.

Controlling Voyager while Sewing

Common Operations While Sewing

This illustrated document describes the common operations that can be performed while Voyager is in the middle of sewing a design.

If you need to manually move the heads to a different needle, need to verify needle center position, etc, access the needle bar selection unit, which is found between head #1 and the control panel, by removing the set screw shown in the diagram, which in turn allows you to slide the cover to the right, as has been done in the diagram. The needle bars can be manually selected with an appropriately-sized spanner (open-ended) wrench in the location shown. When the “indication lamp” (shown in the diagram) is lit, it indicates that the moving head has now properly centered the selected needle bar over the needle plate.

For iPunch users who are seeing the message “this demo program has expired” when trying to launch the software after Windows clocks rolled into the year 2011, we are posting new install versions of the program are posted here.

Temporary fix: for those whose PCs have no date-critical applications, setting the Windows clock to a date before 2011 has been a successful temporary work around until you are able to install the fixes below.

IMPORTANT! BEFORE INSTALLING THE FIXES BELOW, BE SURE TO SET THE WINDOWS DATE/CLOCK TO PROPER TIME.

The fix for 8.5 is posted below. To use, un-install your iPunch program and re-install using the install files contained in the WINZIP files below. Be sure to use the latest security file (iPunch.cap) provided to you the last time your program was installed. If you do not have a security file, you can try the one below.

The fix for 7 is posted below. To use, un-install your iPunch program and re-install using the install files contained in the WINZIP files below. Be sure to use the latest security file (iPunch.cap) provided to you the last time your program was installed. If you do not have a security file, you can try the one below.

iPunch v.7 Program Installer with 2011 Fix

Normal iPunch 8.5 Dataset (to use with 7, change the install directory name from iPunch8 to iPunch7) (optional, install only if needed)

iPunch 7 security file (ipunch.cap in ZIP format)

iPunch Update Files

Listed below are updates and support files for iPunchsoftware. Please find the files which match your software and download them to your PC following the directions in each section. If you have any questions please feel free to contact
Software Support at 704-393-6580 ortechinfo@texmacusa.com.

iPunch Version 7 and 8 Updates and Extras

Instructions for Updating iPunch Version 7 or 8

1. Download the appropriate update file from one of the links below. If you purchased Version 7 (serial number 4120 and below), download the install file for Version 7, and vice-versa for Version 8. To do so, right-click on the appropriate link and choose “Save Target As” from the menu that appears. Choose the directory into which you’ll be saving the file and choose Save. It is recommended that you download it to a location on your hard drive, not your desktop or floppy. BE SURE TO REMEMBER WHAT DIRECTORY YOU SAVED IT INTO. Also note that the file is approximately 5Mb and is too large for a floppy diskette. If it needs to be transferred to another computer, burn it onto CD or other high-capacity storage format such as zip drive or USB drive. When finished, you should have downloaded the following 2 files to a directory of your choosing:

setup7_110703 or setup85_012904
dataset85.exe

2. Uninstall iPunch . If you already have iPunch 7 and/or 8 installed on your computer, be sure to uninstall this first by clicking on START, then SETTINGS or CONTROL PANEL, and finally select ADD/REMOVE PROGRAMS. Remove both the Texmac iPunch 7 and/or Texmac iPunch 8 program and iPunch 7 and/or 8 dataset.

3. Find the master/key file or diskette containing this file. If you don’t have this, you may download it from the section below entitled “iPunch Security File.” Save this to a floppy diskette and insert into the floppy drive.

4. Run the update file you downloaded. Just double-click on the file, which should be named setup7_110703 or setup8_012904. Follow the prompts of the install program until the program installs fully. If the program fails to install or launch, re-try the process carefully. Make note of any errors that occur and contact us at 704.393.6558 or send e-mail tosoftsupport@texmacusa.com.

5. Reinstall your program dataset. Do this by running the dataset85 file that you downloaded.

iPunch Version 7.0 Full Program Update

Release Date November 7, 2003
Download this file if you have purchased iPunch Version 7 (this is for serial numbers 4120 and under). You must have a Security Dongle connected to your PC to install this file, and the master/key file present on one of your computer’s drives.Additionally, the new version works with the iPunch Version 8.5 dataset.

Click here to download the installation program for this newest version of iPunch 7.Click here to download the dataset installer for iPunch 8.5. NOTE: When installing, change the installation folder from iPunch8 to iPunch7.
Click herefor Release Notes about this version.

iPunch Version 8.5 Full Program Update

Release Date January 29, 2004Download this file if you have purchased iPunch Version 8.5. You must have a Security Dongle connected to your PC to install this file, and the master/key file present on one of your computer’s drives.Click hereto download the installation program for this newest version of iPunch 8.5.Click hereto download the dataset for this newest version of iPunch 8.5.
Click here for Release Notes about this version.

iPunch@home Full Program Update
Instructions for Updating iPunch@Home to Version 3.5, January 29 edition1. Download the 2 files from the links below. To do so, right-click on a link and choose “Save Target As” from the menu that appears. Choose the directory into which you’ll be saving the file and choose Save. It is recommended that you download it to a location on your hard drive, not your desktop or floppy. BE SURE TO REMEMBER WHAT DIRECTORY YOU SAVED IT INTO. Also note that the file is approximately 5 megabytes and is too large for a floppy diskette. If it needs to be transferred to another computer, burn it onto CD or other high-capacity storage format such as zip drive or USB drive. Repeat this procedure for the dataset. When finished, the following 2 files should be saved to your computer in the directory that you chose:

setuph012904.exe
dataset35.exe

2. Uninstall iPunch . If you already have iPunch@Home installed on your computer, be sure to uninstall this first by clicking on START, then SETTINGS or CONTROL PANEL, and finally select ADD/REMOVE PROGRAMS. Remove both TEXMAC iPunch@Home and the iPunch@Home Dataset.

3. Run the update file you downloaded. Just double-click on the installation files you downloaded (listed above at the end of step 1) Follow the prompts of the install program until the program installs fully. If the program fails to install or launch, re-try the process carefully. Make note of any errors that occur and contact us at 704.393.6558 or send e-mail tosoftsupport@texmacusa.com.

5. Reinstall your program dataset. After installing your iPunch@Home program, install the dataset from the dataset file you installed.

.

Release Date January 29, 2004
The official release for iPunchHome has been changed to the January 29, 2004 version from the March 19, 2003 version. The March 19 version is no longer available. All users of iPunch@Home are welcome to download and install iPunch@Home Version 3.5 and the dataset at no charge! Make sure you replace the program AND dataset!!! iPunch 3.5 does NOT work with older datasets! Release notes pending Click hereto download the installation program for iPunch 3.5.Click here to download the dataset installer for iPunch 3.5.

Release notes will be posted soon. List of Recent Improvements in iPunch

Newer versions of iPunch 7, 8 and iPunch@ Home that are currently in the evaluation process are posted in the space below. Upon final approval, we expect them to provide for you improved performance with feature enhancements and fixes! You may download these for your evaluation purposes. In doing so, it is understood that you will abide by the terms of our beta testing agreement to help us test and evaluate each version’s readiness for release. Contact the support desk if you have any questions!

Improved TrueType Font output: Additional controls to allowing user to cap corners and/or cut serifs. Program now outputs the letters directly to customer-desired size and completely accurate to the TrueType font’s shape.Improved TrueType Font Management: Improvements made to read a wider variety of TrueType fonts, and cleaner transitions when hot-swapping between TrueType fonts.

Greatly Improved Recipes: Better-named stitch recipes with more thorough testing behind them will make it easier for users to get great output without having to worry about understanding stitch parameters. Both programs will now open to a recipe called “default” with good basic settings. Overall, much easier to get professional-quality sewouts with very little effort.Improved Vector File Importation: iPunch has much better importation of .EMF and .WMF files.

Improved Performance: Much more efficient and much better-tested code will result in the program being able to run faster on a given computer.

Spanish Support – By double-clicking the language.bat file, you can change the program to Spanish in 1 easy step.

General Program Text Revisions & Other Refinements – There are many more small refinements in addition to the ones listed above. Be sure to read about them in future editions of the program release notes!

PLEASE NOTE: Remember that when downloading and installing beta versions, it is required that you agree to provide comments and feedback on their performance to the software department at TEXMAC. You may do so by e-mailing tosoftsupport@texmacusa.com or contacting us at 704.393.6558. We are very excited about the ongoing developments. Please check back from time to time if you are interested in beta testing our software.

Note: There are no beta versions currently available.

iPunch Demo Version

.
iPunch Version 8 Demonstration VersionThis will install an evaluation version of Texmac’s iPunch – widely praised embroidery digitizing and editing software. Please download and try it out. Note that the file save feature is disabled since it is only a product demo.iPunch@Home Demonstration Version
This will install an evaluation version of Texmac’s iPunch @ Home, the exciting new embroidery digitizing software system. Feel free to download it and try it out. Note that the file save feature is disabled since it is only a product demo. iPunch Security FileThe full iPunch version 7 and 8.5 requires a security file as well as your security dongle(key) when installing the main program. You may download that file here by clicking on the link below. Use this file If you receive a message that your system is timed out or if you receive the error message “security device not found” when trying to start your iPunch program. To do so, reinstall iPunch with this file, which should fully reactivate your program permanently.Click hereto download and install the security file. Important: to do so, right-click on the link and choose “Save Target As”. Save the file as ipunch.cap. Windows may try to re-name it to ipunch.htm or ipunch.cap.htm, which will result in errors. iPunch Version 6.7
Click here to download the iPunch 6.7 Installation Program.Click here to download the iPunch 6.7 dataset..

iPunch Manuals & Other Documentation

We are always improving our documentation and at any given point are working on new versions of your manual . We’ll make them available here as newer versions become available. Please note that you also have a copy of your iPunch manual on your install CD to save you the trouble of downloading it. The manual is Adobe PDF format.

iPunch@Home Software Manual in Electronic Form

.
iPunch 7 and 8 Software Manual, Preliminary DraftClick on the link above to download our first draft of the iPunch software manual! It’s 99 pages, and you can print it in color! The file is compressed in zip format and is approximately 3.5 megabytes in its current form. Use Winzip after downloading the file to extract it into its full form. The “full” form is in PDF format, which you can open with Adobe Acrobat Reader.

iPunch@Home Software Manual in Electronic Form

.
iPunch@Home Software Manual, Newest DraftClick on the link above to download the iPunch@home software manual! It’s over 100 pages, and you can print it in color! The file is compressed in zip format and is approximately 3.5 megabytes in its current form. Use Winzip after downloading the file to extract it into its full form. The “full” form is in PDF format, which you can open with Adobe Acrobat Reader.

Standard Keyboard Fonts for iPunch and SEDSClick here to download a zip file of images of all the satin keyboard fonts in iPunch 7 and 8! (Note that these are images to show your customers or for your reference, not the actual font files)