Problem importing video

I have videos that were saved on a PC running DVR software. The videos are 480p saved in MPG format. When I try to import them into HitFilm 2017 Express, I get the error "The video frame cannot be displayed'. Is there some conversion or something I need to import these files so I can edit them?

Comments

@Aelanna Very possibly. Before getting to the ins and outs of that, though, it might be good to know the specific reasons your files won't work. To help with that, install MediaInfo (if you haven't already) and drop one of the problem files into it. Switch it to Text mode, then copy the report text from that and paste it into a reply here.

Back to conversion, I strongly recommend taking the time to watch this video, which goes into wonderful detail about why some media formats work better than others for editing. Because your video files just plain don't work in HitFilm, then transcoding (described in the video) is an absolute necessity. However, it's also highly recommended for files that don't have such problems.

@Aelanna&nbsp;I'm pretty sure GBPVR recordings used MPEG 2 Audio and that requires a licensing fee so support for that isn't included in HitFilm Express but you can add it with the Premium Formats Pack available in the HitFilm Store. A MediaInfo report will tell us for sure if that's what you need.

@Aelanna Just tested with files as close as I could get to yours and can confirm they will work as long as you get the Premium Formats Pack. If you don't want to do that then you can transcode using one of the methods outlined in @Triem23 's excellent tutorial above.

Your files are interlaced and HitFilm doesn't like interlaced material so remember to add the Deinterlace effect to your clips as you go along. If you elect to trancode first, you should deinterlace then.