Wednesday, May 2, 2018

Resume SimSimi application in Brazil

Today (May 2nd), we have reintroduced Brazil into the country of publication of the SimSimi app. This is after 13 days from April 20, when the SimSimi app emerged as a social problem in Brazil and then exempted Brazil from the target country as an emergency action. In the meantime, we've been investigating what the app is doing in Brazil, adding features to resolve these issues, and taking action on the backend. The following are those and our position.

Age restrictionWe took into account the Google Play Store content rating of the SimSimi app, making it less accessible for users younger than a certain age. Users who we judge to be younger than 16 in Brazil are no longer able to use the app. This judgment process can not block all the rest of the younger users who are not different from Google or Facebook. As mentioned several times in the Brazilian media, active behavior of parents is required.

Rearrangement of Report ReasonWe have rearranged the reasons for reporting provided by the reporting function to the content prohibition provisions of the Terms.As is well known, in the SimSimi app, you can touch SimSimi's answer bubble to report SimSimi's answer. This device has been one of the most effective cleansing features in the SimSimi app for the last 8 years and is complemented by the fact that SimSimi has gained popularity in many countries and is universally applicable across cultures and languages. We already introduced the terms about a year ago and were inspired by the content restrictions of the Google Developer Policy (https://play.google.com/intl/en_ALL/about/restricted-content/) .

Word-based filterWe have blinded the words frequently included in bad sentences in Portuguese in the SimSimi answer. We have already included dozens of words in this list, and we will expand the list whenever we get more information through the features described below.

Additional information provided by usersUsers can now provide us with additional information when reporting bad words. Now users can tell us by entering the key bad words in the sentence during the report process. Most of the 81 languages ​​that SimSimi currently speaks are languages ​​that our team does not know, including Portuguese. This feature will help us effectively identify the words that matter in these languages.

Future progressWe will perform statistical analysis and / or machine learning on materials that have already been accumulated and new reporting procedures. The output will also be used to select words to add to the list for the word filter, and may be used more intelligently to determine the optimal response in sentences or contexts. To avoid problems in a particular language or country, we need to paradoxically document the problem and most of the materials we use for it are provided by users.

We are very sorry about this incident and express our sincere sympathy for the affected children and their families. In addition to the above, we are prepared to take any action that could help solve the problem. So we ask a lot of help from Brazilian users. Please feel free to contact us anytime. We are a micro-sized team of Korea and can communicate in Korean and English.-------------------Hoje (2 de maio), reintroduzimos o Brasil no país de publicação do aplicativo SimSimi. Isso ocorre após 13 dias a partir de 20 de abril, quando o aplicativo SimSimi surgiu como um problema social no Brasil e, em seguida, removeu o Brasil do país de destino como uma ação emergencial. Enquanto isso, estamos investigando o que o aplicativo está fazendo no Brasil, adicionando recursos para resolver esses problemas e agindo no back-end. A seguir estão aqueles e nossa posição.