Terms and Conditions

Please read before committing to a booking. Don’t Miss Out! Our park fills up fast during peak times so Book Now.

Rates
Note that our pricing and booking terms are seasonal that is based on demandLow season = All other times of the yearMid season = School holidays, Long weekendsHigh season = Christmas/ New Year and part of January, Easter. Minimum night stay may apply during peak periods.(Note: Dates may vary from the above for seasonal pricing and depend on demand)

Deposits/Payments/Cancellations:
Full or final payment for all bookings is due upon arrival.

Deposits
Low and Mid season = A deposit amount equal to at least 50% of cost of stay must be received at least 2 weeks before arrival. A credit card number + authorisation to charge will suffice.
High season = A deposit amount equal to at least 50% of cost of stay is due at time of booking with balance due 3 weeks prior to arrival. Bookings made within 3 weeks of arrival date require full payment on booking. IMPORTANT:Please see cancellation policy below.
Deposits or Payments not received = Bookings will be cancelled and deposits forfeited if payments are not received according to the above conditions.

Cancellations
A processing fee of 45.00 will apply to all cancellations.
Low season – Cancellations made within 48hrs of arrival may result in loss of deposit/payments.
Peak and Mid Season – Cancellations made less than 3 weeks before arrival date will result in loss of deposits or payment, especially for peak period bookings..
Cancellations after arrival – Early departure will not result in a refund

Arrival Conditions:
Check in time is 2:00pm, Check out time is 10:00am

Extra People
Customers need to inform our office if extra people are to stay on site. Advertised rates are for 2 people only. Extra persons will incur an additional fee according to our pricing schedule. Infants stay free. Dogs stay free. We reserve the right to ask a booked in customer to leave if extra unauthorised people are found to be staying on site.

Extra Adults $10 per night per person

Extra Children $5 per child per night ages(7-16)

Extra bedding $10 per bed

Dogs and Pets
We welcome pets and pet owners Both you as a pet owner and our Park are however bound by the Caravan and Camping Act Regulations…Pets are not allowed into the cabin accommodation. However they are allowed on verandas and on the park grounds. They must be under control and on a leash at all times. We also maintain a safe and clean environment for both pet owners and non pet owners. Owners are required to clean up after their animals and be considerate of other owners and non-owners alike.

Dog Bonds
A $50.00 Dog bond is applicable upon arrival for clients that are booking cabins. Bond can be either by cash, (receive it back at checkout) or by Credit Card swipe, (card isn’t charged unless there is a problem). If you have issues with these bonds, ask for further explanation at the time of booking.

Late Arrivals
Our office closes at 6pm. Arrivals after this time need to be prearranged with staff. Payment of booking or credit card guarantee is required for all late arrivals.