Onboarding Overview

The program combines online preparation modules and live onboarding sessions. New customers will go through the onboarding preparation exercises in each module and once complete, will meet with a trainer for a hands-on review of the content.

This session covers a selection of stacks signature tools. The session will be customized for the customer and may include: event management, room bookings, search configuration, RSS feeds, Index pages, databases, and more.

Stacks Support Portal

Ticket Submission for these types of issues:
The Stacks ticketing system allows customers to submit requests to the Stacks Technical Support Team. There are a number of different ticket types that can be submitted, ensuring you and your team receive the support they need including:

technical issue

service request

how to

enhancement request

Platform Updates including Release Notes + Archive
Stay up to date with the latest platform, security and feature updates with Stacks release notes. For the latest updates and enhancements made, view the release notes and archive for details.

Enhancement Queue + Overview
Looking to take make an enhancement to your Stacks site? Want to take a feature or tool to the next level? Stacks takes enhancement requests, and upon approval, queue them, and keep you and your team up to date with where they are at in the development process. Check out this section today to see what enhancement will roll out next for Stacks!

Platform Tips & Tricks
Looking to take your site’s user experience to the next level? Check out our Tips & Tricks section for the latest ranging from beginner to advance levels.