Category: Troubleshooting

When scanning your site, Content.ad does its best to determine which images and titles to use. Because of the diversity of webpage layouts, there may be times where we don’t select the one you want us to use. You can explicitly set the image and title on your page by using meta tags. We recognize the following tags:

Many sites have multiple URLs that resolve to the same piece of content. By default, Content.ad groups duplicate content under the first URL which it was requested. However, we also allow site owners to define the url they wish to use in a meta tag.

<meta name="ca_URL" content="[URL GOES HERE]" />

Simply paste the tags into the section of your page and replace the text within the square brackets.

Check that our email didn’t go into your spam or junk mail folders. If you still don’t see it, try logging in with your username and password. Once logged in you will have the option of resending the activation email.

Internal Content
After installing our widget, you may not see recommendations appear immediately. That’s because the system needs time to scan and analyze your content. Try clicking on a few different articles on your site and check again in a few minutes.

Sponsored Content
All domains are personally reviewed by our team before they are approved to serve sponsored content. You will need to enter payment information on your account before any domains can be reviewed. After submitting a domain, you will be notified via email within 2 business days (usually sooner) whether your domain has been approved. In the meantime, if you’ve also chosen to show internal content, the widget will only display internal recommendations until your domain is approved. If your domain is approved, the widget will automatically begin serving sponsored content. If your domain is not approved to display sponsored content, you can still use the Content.ad widget for internal content recommendations.

If you don’t see recommendations appear as expected, please ensure that the widget you placed on your site is set to the correct domain. If so, please contact us at support@content.ad for assistance.

Content.ad only displays sponsored content on approved domains. This means new sites could take 24 to 48 hours before sponsored content starts getting served. If for some reason your site is not approved to serve sponsored content, we will contact you and let you know why. Note that you need to enter payment information on your account before any domains can be reviewed.

By default, the Content.ad widget will use each piece of content you have it installed on as a potential recommended article. However, if you load the widget on a page such as your home, category, contact or about pages, chances are you don’t want those pages to show up as related content elsewhere. To prevent this from happening, simply add a parameter of “serve” with a value of “0” to the end of the widget call on pages that you DON’T want to be served as related content.

The Content.ad widget should load very quickly and efficiently on your page. In most cases, you will experience the best performance by loading the widget with your page’s content (default behavior). However, if you would like the Content.ad widget to load after all of your other content to avoid slowing down your page load times, you can pass a parameter of “lazyLoad” set to “1” in the widget call.

You can specify how old is too old for content to appear in the widget.

Add a parameter of “pubdate” to the widget installation code whose value is the published date of the content on that page (format: yyyy-mm-dd hh:mm:ss). WordPress users: If you are using the plugin, this is already done for you.

Email support@content.ad and specify how recent content should be (in days) to appear in the widget.

Not all sponsored content in our network monetizes the same way. In order to help publishers make the most money and to protect our advertisers, the Content.ad system is able to track transactions that take place after a visitor has clicked your widget and moved to the advertisers site. This means that while not every click will generate revenue, the payouts are much larger (as much as $100 depending on the offer) when a visitor transacts on the advertisers website.

Smaller sites may find these large, less frequent conversions lead to days where they make a lot of money and others with no payout at all. For these sites, our recommendation is to run Content.ad for a least a week and to just monetization based on a weekly average.

The Content.ad widget generates revenue by displaying a variety of different kinds of offers. Some of these offers generate small payouts on a consistent basis, and others generate large payouts but are completed less often. As result, many publishers may notice that their revenue varies significantly on a daily basis, especially when placing a widget on a site for the first time.

Over time, Content.ad will learn which content the site’s audience engages with and optimize accordingly, but for many publishers, we recommend analyzing widget performance on a weekly basis rather than daily in order to gain a more accurate perspective on how the widget is monetizing for them.

For more information on monetizing with Content.ad, see our category on earning revenue.