Uncle Bob's Cares WhatOur Customers Think!

164 Customer Ratings

(4.5 out 5)

Helpful/Friendly Staff

4.6

Appearance/Cleanliness

4.5

Expectations

4.4

Satisfaction

4.5

Likely to Recommend

4.6

38 Customer Reviews

4.9 out of 5 stars

By Heidi

Amelia, OH

July 29, 2015

Outstanding service, I requested two storage units due to the amount of my belongings and the representative called to advice me that there was a larger unit available if I was interested. Which I accepted, when I arrived, the representative was very helpful, and knowledgeable. I would absolutely recommend this location. I felt that she gave us her full attention and made sure we understood the details, and where our unit was located. With a moving out of our home, and moving into our new home, this was one of the only “easy” task that we experienced. Pricing of the unit was reasonable for the size, and location. We took advantage of the free truck rental which was a huge bonus in moving. Only thing I would recommend is repavement of the lot. Many pot holes, which our joke became if it makes it out of the parking lot it will not fall out of the truck.

Staff

5.0

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Julie

Batavia, OH

July 29, 2015

The reservation part of the service was fantastic and efficient. I was able to borrow the truck and brought a load of household items to storage. When I arrived, I couldn't gain access to the facility because my code wasn't properly programmed. After 20 minutes on the phone with customer service, I was able to get in because they remotely opened the gate. I ended up unloading my storage unit during a thunderstorm because of the delay in getting in.

Staff

5.0

Cleanliness

5.0

Expectations

2.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Melia

Batavia, OH

July 28, 2015

The only issue was that the hand dolly was broken and we had to find one to use that morning. Aside from that, it was a great experience.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By John

Batavia, OH

June 25, 2015

People were great

Staff

4.7

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

4.0

5.0 out of 5 stars

By Edward

Batavia, OH

April 27, 2015

This was a quick need situation and your company worked with us to help us accomplish our goal. It really helped that they made us aware of the one time use of your truck. This was great, we were able to make the move in one load.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Anonymous

Batavia, OH

April 27, 2015

Simple access to facility and storage unit

Staff

5.0

Cleanliness

4.3

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.9 out of 5 stars

By Lori

Batavia, OH

April 26, 2015

Great storage units and I will definitely recommend you guys! Great staff!!

Staff

5.0

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Miles

Cincinnati, OH

April 23, 2015

The gate was normally open during the day. I don" see how someone in the office can monitor that is being done in the furtest units. Also the drain sewer IS EXTREELY recessed.

Staff

4.8

Cleanliness

4.3

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Ronald

Amelia, OH

March 31, 2015

The two young ladies we very patient with me. I am an old man and have very bad hearing. Most people get annoyed with me for telling them to speak up and repeat themselves. But not the two of them. One of them even helped me dry the rain off my car before I put it in the storage unit. They are sweet.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Charles

Batavia, OH

March 31, 2015

Both court and Nicole were so helpful. They are a great team together and they made sure that all my needs were met. I am slightly handicapped and I needed help understanding the process and getting moved in. They were so courteous. Even after I moved in, if they see me on the property, they always ask how I am doing and if I needed anything. Thanks so much Court and Nicole!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Cary

Cincinnati, OH

March 29, 2015

Amazing staff with great customer service skills. Staff went above and beyond during move in and after.

Staff

5.0

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Melissa

Batavia, OH

March 26, 2015

Nichole was excellent! Very attentive and helpful with everything, even assisting me with getting a lock.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ernie

Batavia, OH

March 23, 2015

I had great expieriences there. If not for the financial issues of my separation and pending divorce, I would still be a guest... Thank you..

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Amy

Milford, OH

March 11, 2015

Very helpful and understanding of our needs had everything we needed and this is a very clean and tidy Business we would not go anywhere else..

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Anonymous

Cincinnati, OH

March 5, 2015

Court and Nicole are always so nice and patient. The other day our lock was frozen and they were super quick to help me out. We chatted for a while and they are so fun and full of life. I'm glad we chose this site to store. We had read all the reviews online e and they are spot on with the cleanliness of the property and great treatment by the staff! Thanks guys!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Brett

Batavia, OH

February 23, 2015

really great experience. the manager (corey?) was just excellent. very positive and helpful. moving in and moving out was very easy.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sarah

Batavia, OH

January 27, 2015

great experience so far. love the online aspect.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Connie

Batavia, OH

January 4, 2015

Parking lot is the only thing that needs a little attention.

Staff

4.8

Cleanliness

4.3

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.8 out of 5 stars

By Greg

Batavia, OH

December 31, 2014

All of the services were excellent

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Bonita

Cincinnati, OH

December 25, 2014

Court, the Site Manager, is an asset to The Uncle Bob's family. Would definitely rent again, should the need arise. Thank you.

Staff

5.0

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Gloria

Cincinnati, OH

November 26, 2014

They help me so much their truck was brought back broken and they got me another truck

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Troy

Batavia, IA

October 4, 2014

Great place to store. We like how clean the place is. Very friendly, helpful staff. Court is always cheerful and easy to talk to.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Nichole

Amelia, OH

September 26, 2014

I will absolutely store here again in the future as long as Court is still the manager. Had she not help me load my moving truck I would have never made it to the airport in time to catch my plane. She could tell I was majorly stressed out and was super sweet to offer help. Thanks Court, you totally saved the day, you ROCK!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Paula

Amelia, OH

September 18, 2014

I called to make a reservation, and was given what I asked for without hesitation or problems. I was shown a unit that was what I needed,and was easy to find and get into. The associate was polite, helpful, and knowledgeable, and did not take up more of my time than was neccessary.

Staff

5.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

3.3 out of 5 stars

By Jon

Batavia, OH

August 25, 2014

The office has been in the remodeling stage for quite sometime and I have not seen anybody while I go there. So I answered a 3 of 5 since I never see anyone. The lot is ok, but the front is good. I can definitley see that the manager takes pride in the appearence of the building & grounds.

Staff

3.5

Cleanliness

3.0

Expectations

3.0

Satisfaction

3.0

Recommend

4.0

4.9 out of 5 stars

By Rebecca

Amelia, OH

July 25, 2014

Very knowledgeable and helpful.

Staff

5.0

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Natalie

Batavia, OH

May 3, 2014

I have been satisfied over the years except the past couple months the only thing that has aggravated me is the problem with the security gate not working properly, then it being left open all hours or can't get in . but that's the only complaint.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Christina

Amelia, OH

March 26, 2014

The lady who helped me was extremely friendly and she got the paperwork completed as quickly as possible.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Don

Cincinnati, OH

March 2, 2014

You could always lower the price/month

Staff

4.3

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jennifer

Batavia, OH

March 2, 2014

The staff is very friendly and helpful. thanks for all u do.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sandra

Seaman, OH

February 27, 2014

The lady who helped me pick out my storage and did my paperwork was a gem. If every business had her they would all have great business.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Stephen

Amelia, OH

February 12, 2014

I have rented space from this location on and off for the past 10 years. This is the best storage facility I have ever used. The staff has gone above and beyond what I would have ever expected from an storage facility even telling me if I had treouble on Christmas Eve they would come out to help with the gate, snow etc...The current manager and staff are great!

Staff

5.0

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Sherrill

Batavia, OH

January 9, 2014

I find Wendy and her staff to be very professional and it a pleasure to do business with her and your organization. Sherrill

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

4.0

5.0 out of 5 stars

By April

Montgomery, IL

November 26, 2013

I was very happy with the service I received at your facility

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Michael

Batavia, OH

November 23, 2013

very satisfied,,,and a great staff!

Staff

5.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Thomas

Batavia, OH

November 11, 2013

Under the circumstances, I am very appreciative of the professionalism with which management has been with your renters. I find it refreshing to see there are people still dedicated to making the costumer feel appreciated.
Thank you

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jeff

Terrace Park, OH

October 24, 2013

Wendy was a great help during our 2.5 month stay and we will recommend Uncle Bob's because of her.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Anna

Cincinnati, OH

September 18, 2013

your manager was very informative and explained everything about your storage. very impressed with the service received

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

24 Hour Access

Even when our office is closed, you can access your space! This store offers 24 hour access. You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

54' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Batavia

With so many lakes in Ohio's parks, it's the ideal state for boating enthusiasts. But what happens when the marinas close for the winter? At Uncle Bob's Self Storage in Batavia we offer outdoor boat and vehicle storage, plus traditional and climate controlled storage spaces to store your adventure gear and other belongings. With 24 hour access and a personal key code, you're free to access your unit whenever you need to. Located on Old State Rt 74, our storage facility can be found conveniently near the Eastside Center.

Serving the Communities of:

Cherry Grove, Cincinnati and Withamsville
45245, 45244, 45150

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!