Returns Policy

WE OFFER EASY RETURNS AND EXCHANGES!

We have a 14-day return/exchange policy on all unworn, unwashed with original packaging items purchased at www.oasislync.com. An exchange is possible if the item you want to exchange for is still in stock.

HOW TO MAKE A RETURN OR AN EXCHANGE:

1) E-mail us at info@oasislync.com. Please provide us with your order number and what you wish to return/exchange. For an exchange, we will reply back on whether we have the item in stock and if we do, we will hold it for you. If we don't have the item in stock, we will let you know if or when we will be restocking and we will allow you extra days to exchange the item(s). If we are sold out of the item and we do not plan on restocking, you may exchange the item for something else or ask for store credit.

2) We will e-mail you your return/exchange details. You need to print and tape the label onto your package.

3) Simply mail the package to the address given to you.

4) Once we receive the item, we will process your refund for returns or send out your requested product (for exchanges). Please allow up to 7 business days from the day your return is received for your refund to come through.

Note: Please do not return any items until you have heard back from us as this may lead to delivery of any returned goods being refused by our store.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based.

Current Shipping Offers

We offer free 2-day delivery within Calgary, Alberta. Shipping will automatically be zero at checkout.

Free standard delivery on all orders over $100 anywhere within Canada.