3. After you had made the payment, please remember to email the following IMPORTANT details to meowkushop@gmail.com for verification and speed up on delivery. Please remember to scan/ screen shot your bank transfer details for proof of payment. Otherwise we would not know about your payment thus resulting in DELAYED shipping.

7. Shipping address and latest contact phone number: (Note: The seller will not bear the responsibilities if the item is sent to your outdated address or delay in shipment due to missing your postal code or telephone numbers contact)

We are using PosLaju or other courier company for our parcel shipping. Please make sure your name, shipping address and contact number is correct. Please note PosLaju service do not ship to PO box address. All orders will be sent out during weekday except public holiday.

Courier company (PosLaju) normally take 1-3 days to make delivery to the address. Sabah and Sarawak may take 2-3 days to make delivery. (Except Saturday, Sunday Public Holidays)

For inter-bank or GIRO payment, the order will only be delivered once the transaction of payment is complete which usually takes about 3 working days.

All shipment will be carefully packed to avoid damage during the transit.

We will inform customer courier tracking number via Lelong Update Shipping Details once an order is shipped. You can enter the tracking number in PosLaju and click Online Shipment Tracking System to check your delivery status.

Note: Some Poslaju tracking links always shown NO RECORD FOUND, which is confusing, please ONLY track your parcels in below link or call 1300-300-300 for latest update.(http://www.pos.com.my/pos/appl/service/sub_poslaju.asp)

Delivery sometimes delay is out of our control. Delivery could be delayed due to addressee not around at time of delivery, location address, public holidays or delivery workload of Poslaju.

Please contact us if you did not receive your parcel within 3 working days after shipped. We will not responsible for parcel unclaimed after a month from the shipped date.

Delivery charges may vary depending on the products and weights. Some large volume / heavy weight item will have additional shipping charge to Sabah / Sarawak.

TERMS and CONDITIONS

Price listed in our website is final and non-negotiable.

All shipment of order is made on the same day if payment is made before 4.00pm on Monday-Friday (except for public holiday).

Free RM 6 shiping will be given for purchases of RM 50 and above.

Good solds are not returnable and exchangeable.

Our sales team are not responsible for mis-selection of every item purchased by customer. Customer can consult them for advice but the final decision is on customer responsibility.

Please make payment and upload proof of payment (for offline payment method) within 24 hours from the time of order, failing which we reserve the right to reject your order.

Proof of payment must be either screenshot or picture of original receipt from online banking, cash deposit machine, or bank counter. E-mail or sms confirmation will not be considered as proof of payment.

We reserve the right to withhold payment if the transaction appears to be a possible fraud. i.e. Payment made by a third party, and not by the buyer or recipient of the goods. We will lodge a police report in the event that we find the payment is fraud.

We will verify the payment and process the order accordingly.

If the item(s) customer purchased is not in stock, we will try to post it again on the next day. However, if the item is still not in stock on the 3rd day of the date of purchase, we will inform the customer and offer a replacement / refund subject to the customer agreement.

We reserve the right to change the price without prior notice. In the case of our system is being hacked, malfunction or description is inaccurate, we reserve the right to cancel the order and return full amount if payment has been made.

Refund process will takes approximately 5 working days to complete.

We considered you are agree with our terms and conditions after you made payments.

RETURN POLICY

Good solds are not returnable.

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Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.