Starts off with a great professional sales pitch and then its down hill from there! They don't contact you, you have to contact them for updates. They don't send any information re stats. They don't get sufficient information from the viewers (that's if you get any)! Basically they sign you up, stick you on rightmove and wait for the phone to ring whilst they are busy entering competitions for marketing purposes. They are not pro active whatsoever! However, from what I can gather they're all the... read full review

Comment on agent fees

If they were proactive the fee would be appropriate. Because they just stick the properties on rightmove and do no pro active selling or negotiating whatsoever it is an unacceptable fee

I would like to thank Bradley at congleton butters John bee for all of his help,expertise, patience and friendly manner through my house sale recently. He always kept me fully informed of updates and worked extremely hard to sell our house and get the same through ASAP. He was s star and I will recommend him and the congleton friendly branch to everyone. Thanks for everything Louise and warren... read full review