Helping You To Sell More, And Work More Efficiently

Often, IT providers focus on selling you a "tool" like Microsoft CRM, Salesforce, SharePoint, and others in order to facilitate customer relations and workflow within your organization. But after initial roll-out, most companies find teams lack in engagement and fail to meet the initial goals of their project.

At Traction Consulting Group, we believe there is a better way. Let us guide you to better engagement and "Get Traction" by:

Implementing 1-pager interfaces to focus on what's most important

Automating repetitivetouches to ensure regular follow-up

Integrating ERP and CRM into"1 View" to provide one source of truth

Enabling "robot assistants" to do mundane tasks like updating data and responding to queries

Leveraging Red / Green / Yellowstatus systems to manage by exception

Trackingperformance across departments and segments to ensure processes are optimized

Training and mentor staff utilizing best practices and industry experience to ensure engagement and timeliness of information

"Getting More" from CRM - Joe Wichowski, President

Click to see The Traction Platform

Microsoft CRM, Salesforce, and SharePoint Consulting

Analysis

Identify Your Opportunities

If you already have systems and processes in place, then our CRM Analysis process is an exceptional value. Through our custom workshop, our CRM Experts identify key areas of weakness, and define opportunities for improvement that drive change.

OnTrack

Quarterly Process Improvement

CRM should be more than just a "contact manager". Through our custom mentoring process, we provide you with the tools, training, metrics, and data models necessary to ensure your staff is OnTrack to meet your strategic goals.

QuickStart

Industry Best-Practices

Why risk falling short on your implementation goals? With our fixed-price QuickStart package, we can get your Microsoft CRM or Salesforce CRM system up-and-running quickly, all while adhering to proven best-practices.

Kaizen

Rapid Process Change

Sometimes, no band-aid in the world will fix a process. When you need immediate change, you need Kaizen. In one week, we can re-engineer your process, develop the tools to ensure consistency, and deliver the metrics to prove it worked.