ALERT Spokane

ALERT Spokane is the alert and warning system for the Greater Spokane area and is powered by CodeRED. The system can send emergency notifications via landline, cellular and Voice over Internet Protocol (VoIP) phones, as well as via text, TTD, TTY and email.

ALERT Spokane may be used by emergency response personnel to notify specific areas throughout our area of high-risk situations

Specific information about the emergency event may be provided, and some of these notifications may or may not directly impact you

This information is for the benefit of the general public and both businesses and residences located within the greater Spokane area may receive the message

If you are NOT a resident of Spokane County, please contact your local Emergency Management Office to find out what notification options are available to you.

The phone number displayed when you receive a call is 1-866-419-5000. To replay the message, redial this number. If the call is picked up by an answering machine or voicemail, the system will leave a message. If the line is busy or there is no answer, the system will try the number two additional times.

PLEASE NOTE: If your local phone service is provided by CenturyLink or Frontier, your landline is already in our database; however, VoIP phones must be registered to receive alerts. Cellular phone numbers may also be registered.

When you register, please review the terms and conditions located at the bottom of the registration page. You will have the option of choosing the language you'd prefer to use both to sign up and receive messages. Language choices at this time are English, Spanish, Russian and Chinese.

If you prefer not to register, there is a CodeRED mobile app for smartphones on Android and iphone platforms. If you download the app and follow the steps to receive notifications, ALERT Spokane will geo-locate your phone and send you an alert when the system is activated by emergency response personnel. The app is also available on Google Play and itunes.

The advantage of registering is to have emergency notifications connected to your home address, and if you desire, up to four additional addresses. In other words, if you are away from your home, you will still be notified if something is occurring in your neighborhood. And if you have included your work address or the address of a family member, you will also be notified if something is occurring in those areas. In addition, if you prefer to receive an alert in another language, this can only be done when you register.

The advantage of the CodeRED mobile application is its geo-locating abilities. In other words, if you turn the GPS feature ON for your smartphone and an alert is sent out where you are located, the CodeRED system will geo-locate your phone and you will be included in the notification. In addition, if you travel in an area that uses CodeRED and there is a emergency notification sent out in that area, you will be included in that notification.

Questions?

Q: Can I opt-out of receiving alerts?
A: Yes, but you will be required to print, sign and mail, or scan and email the Opt-Out Waiver. Unsigned waivers will not be processed.

If you need registration assistance, please contact the parent company of CodeRED, OnSolve, at 1-866-939-0911 or via the online contact form: https:www.onsolve.com/contact-us/ (not monitored)

For questions specifically related to Spokane County, please send an email to:[email protected]

Under Washington State Law (R.C.W 42.56.230(9)), voluntarily submitted information contained in a database that is part of or associated with enhanced 911 communications systems, or information contained or used in emergency notification systems as provided in RCW 38.52.575 and RCW 38.52.577 is exempt from public disclosure.