Reviews of Metroplex Nursing and Rehabilitation

I am a friend or relative of resident

I admitted my mother on 12/05/13 and it was the biggest mistake I made. The facility is aweful and the staff could care less of the patients. My mother was always dirty and her glasses were broke then lost, her wheelchair was also lost and even her bottom dentures. My mother wasnt being treated for a UTI and on 03/04/14 she was taken to the hospital with renal failure, septic shock and other medical problems. This facility almost killed her. I do not recommend this facility at all to no one.

I visited this facility

Whenever I visit the facility there are several employees available to speak to at the front desk. They are usually helpful and cordial. The sitting area at the main entrance is always clean and neat and free of odors. Occasionally there are strong offensive odors coming from a room or two on the hallways, but I guess this is to be expected. I always ask my family member who I am visiting if everyone is treating him well. He is speech impaired but usually seems to communicate that there has been no abuse. He has received physical rehabilitation from time to time, but I don't think it is consistent or very helpful to him as his condition has not really improved.The shared rooms are slightly small with a shared closet and restroom in each. There was a time when the room I was visiting in was not getting a vqery good cleaning. There was no debris on the floor but you could smell that it had not been mopped. On recent visits I have not noticed this.

I am a friend or relative of resident

My brother in law was a resident at Metroplex 8/08-2/12. He received very good care. He resided on the Secured unit and was always clean and the activites were support. My family and I attended the Resident's council. This group helped us understand the rules and regulation. Some families expect one-on-one and that is not the case. We would go back again if services for LTC are needed again. Thanks Metroplex!!!

I am a friend or relative of a resident

My father was a resident of this facility about 10 months prior to his death in Nov 2009 he had colon cancer and had a colostomy a prosedure were your bowl movements are out of a side of your stomach he also had an open wound due to a surgery that would not heal becouse he also had diabetes. the nurses of nurses helper at this facility have no empathy whatsoever for this people that many times are on the last stages of living often I found that my father bag from his colostomy was unchanged and when I would go to the front desk to request a change yopu could see in their face the way they would get mad at having to do this task.many times he also smell bad because they had not sponge bathe him. the last week of his life was probably the best he had at this facility only because hospise had taken over to manage his medication on his final days. had we not been so poor and had to rely on medicare I would defenetly never let him stay there on his final days.. horrible place to stay

About Metroplex Nursing and Rehabilitation

Metroplex Nursing and Rehabilitation is a nursing home in Grand Prairie, TX that provides patients with skilled nursing care as well as private or shared accommodations. Contact Metroplex Nursing and Rehabilitation for more details on housing, services, and rates.

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