Client-centered care is care that is organized around the client. Partnership is encouraged between the client, the family and the healthcare team to provide care that meets the needs of the client. Client-centered care considers the preferences of the client and family in the planning, delivery and evaluation of care, thus improving quality and safety.

Community Services Unit

The Community Health Support Service Unit provides coordinated administrative service to the clinical/technical staff, in the following ways:

The Medical Records Unit creates confidential written records of all patients seen at the Hospital or Community Health Services. A chronological written account of a patient’s examination and treatment that includes the patient’s medical history and complaints, the physician’s physical findings, the results of diagnostic tests and procedures, and medications and therapeutic procedures.

The Physiotherapy Unit is a health care profession primarily concerned with the remediation of impairments and disabilities and the promotion of mobility, functional ability, quality of life and movement potential through examination, evaluation, diagnosis and physical intervention.

Risk Management Unit

The Risk Management Unit identifies, evaluate, and corrects potential risks that could lead to injury to patients, staff members, or visitors.

The Social Services Unit provides support and assistance to patients in resolving and coping with social issues (e.g., finances, health insurance, lodging, recovery etc,).

BVIHSA WEBSITE

At the British Virgin Islands Health Services Authority (BVIHSA) our patients are our first priority and our goal is to provide you with excellent, compassionate client-centered health care at all times. Dedicated to the health care needs of the residents and visitors of Virgin Islands, our doctors, nurses, and entire staff are guided by our core values.