Coronavirus / COVID-19

What We’re Doing

A Message to Our Customers About CORONAVIRUS

The health and well-being of Rominger Dental customer families and is our top priority. We are actively monitoring the Novel Coronavirus (COVID-19) situation and want to assure you that we are monitoring and developing a coordinated strategy across our organization to address the issue as it evolves. We are deeply focused on ensuring that you, as part of our patient family, continue to receive oral care and treatment, and that it is done safely.

Update: We will be able to re-open and begin serving you again beginning Monday, May 11.

What does that mean? Well, basically this:

The health and safety of our customers and staff is still our number one concern.

We are following all guidelines set forth by the WV Dental Board and the American Dental Association.

Our entire staff has been trained and will be wearing all kinds of cool protective gear, like goggles, masks, gowns, face shields and gloves.

We have spaced all of our chairs at least 6′ apart, so you can feel safe when arriving and entering.

Patients: We are requesting that you arrive with your own face mask. If you happen to forget, we can supply one, but, since they’re in limited supply, it would help us all out if you brought your own. And yes, we’ll remove it for treatment, then replace it.

Before we can begin treatment, we have to run through a quick checklist and includes taking your temperature, receiving consent, and a brief questionnaire.

Except for kids or someone who needs assistance, patients cannot be escorted to the treatment room. All guests must wait in their vehicles and not in the reception area.

Whew. That’s a lot. Please understand that these are ADA protocols that are required of all dental offices at this time. The bottom line is we just want you to be safe. Thanks for understanding.

March 1, 2020.

A Message to Our Customers About CORONAVIRUS

The health and well-being of Rominger Dental customer families and is our top priority. We are actively monitoring the Novel Coronavirus (COVID-19) situation and want to assure you that we are monitoring and developing a coordinated strategy across our organization to address the issue as it evolves. We are deeply focused on ensuring that you, as part of our patient family, continue to receive oral care and treatment, and that it is done safely.

We want to share various precautions and recommendations to help ensure that you, and those around you, stay healthy.

The Role of the Dental Practitioner in Maintaining a Safe Environment for Staff and Patients

The American Dental Association (ADA) has issued a detailed guide for dental providers which will help you understand the steps and precautions dental professionals like Rominger Dental are being asked to take to ensure your health and safety. Offices are being asked to follow the same stringent cleaning and disinfection strategies used during flu season.

Additionally, they are receiving recommendations for ways to decrease risk through no-touch receptacles, reducing potential exposure in small or crowded waiting rooms by offering patients the option to wait in their car or somewhere else close-by and receive a phone call or text message when it is their turn for treatment, as well as extra care when assisting patients who may have a cough or other respiratory symptoms.

For important updates and the latest information about Coronavirus, we strongly recommend reviewing and following the Novel Coronavirus guidelines issued by the Centers for Disease Control (CDC).

Keeping You and Your Loved Ones Healthy

We recommend practicing active and appropriate hygiene. Wash your hands frequently. If you sneeze or cough, cover your nose and mouth with a tissue or your sleeve. If you don’t feel well, please stay at home.

We know there is a strong connection between oral health and overall health, so it’s especially important you do all you can to stay healthy – and that includes brushing, flossing and seeing the dentist. Gum disease can weaken your immune system. So being proactive about your oral health – while it may not prevent you from getting sick – can certainly help keep your body’s natural defenses strong.

Caring for the Broader Community

This outbreak is creating additional strain for organizations who help vulnerable populations at highest risk for infection. After you finish ensuring your family is well prepared for, we encourage you to look at this as an exercise in how to serve your community. This involves acts as simple as checking up on elderly neighbors, sharing extra supplies, perhaps coordinating a virtual/online game night, or even just making a phone call.

We will continue to actively monitor information about Coronavirus from the CDC, ADA and other public health agencies and provide updates as necessary. Our top priority is to continue meeting the needs of our customers and ensure your health and safety. We want to hear from you if there is more we can be doing to support your care during this time. If you have questions, please reach out.