﻿In-House Courses﻿

Our sister organisation, the School of Clinical and Neurolinguistic Hypnotherapy, offers several standard in-house courses to help you create a happy working environment for you and your team. The trainings are designed with individuals in mind, with a maximum of 10 delegates per course, tailored to the delegates' personal outcomes. Courses can be arranged for full days or spread over two or more half-days to suit your business needs.

Bespoke courses can also be created to suit your company's own requirements - you are welcome to contact us to discuss how we can be of help to you and your team.

Standard courses include:

Wellbeing Workshop

IS YOUR BUSINESS affected by the stress levels of your employees and colleagues?Are efficiency, profitability and your overall levels of service compromised due to increased absence amongst your staff?

Would you like to work in a happier, more relaxed environment, knowing your staff are enjoying their work and providing the very best service possible?

Joanna Taylor & Associates can provide in-house courses to teach techniques which can help you and your colleagues to increase your levels of wellbeing and regain your work-life balance.

On this course, you will discover:

How to stress can hinder your levels of wellbeing

How your perception of the world around you relates to your state of mind

A variety of tools and new life skills to help you improve your state of wellbeing.

Improving Telephone Communication

Does your company rely on your staff being able to communicate effectively with clients over the telephone? If the answer is yes - you may be interested in an in-house course we are offering to address just this issue.

The meaning of any communication is the response we elicit from the other person (which can sometimes be different from what we actually intended). When we communicate face-to-face, by far the largest aspect of that communication actually takes place via our body language. When we talk over the phone with someone, sometimes it can be harder to get our message across effectively, and we may not always understand why that is...

On this course, you will learn:

How to create rapport over the phone.

Why listening to your client's language patterns is important.

How people process their thoughts differently from one another, and how to recognise it.

Why voice tonality is important - and how to improve it.

How to discover what is important to your client - and why that is essential.