About Benson Viscometers

Benson Viscometers Ltd is a British manufacturing company that
specialises in the design, development and manufacture of high
quality plasma viscometers and blood measuring equipment.

Established in 1999 the family run company has established
itself as the leader in the provision of Plasma Viscometers
throughout the UK. The majority of the analysers have been
installed in National Health Service Pathology laboratories, but
private laboratories and laboratories in Europe and the United Arab
Emirates also use our equipment.

Benson Viscometers is proud of its ability to design and develop
new systems and is currently testing a new analyser which is not
associated with viscosity to increase its market base.

Benson Viscometers is based in the UK with offices across the
country

MAP ICONS

BV offices and distributor
locations

BV200 Customer sites

BV1 Customer sites

This policy sets out the basis on which any personal data we
collect from you, or that you provide to us, will be processed by
us.

Please read the following carefully to understand our views and
practices regarding your personal data and how we will treat it. By
visiting www.bensonviscometers.com and by providing
personal data to us, you are accepting and consenting to the
practices described in this policy.

In accordance with the Article 6 of the General Data Protection
Regulations, we only process personal data if at least one lawful
basis is identified.

Information you give us. This may arise from you filling in
forms or by corresponding with us by phone, e-mail or otherwise.
This can include, but not limited to: submitting an on-line enquiry
form, request to change / update of your personal details, contact
preferences and when you log a fault or query. The information you
may give us include your name, work address, work e-mail address
and work phone number.

Information we collect about you. We only collect personal data
we actually need for our business requirements. We periodically
review the data we hold and may ask you to confirm the following
information:

Name, work phone number, work email address & work
address.

Information we do not collect about you. We do not collect any
details that are sensitive. When you visit our website
www.bensonviscometers.com we currently do not collect any of the
following information:

Technical information, including the IP address used to connect
your computer to the Internet, login information, browser type and
version, time zone setting, browser plug-in types and versions,
operating system and platform;

Information about your visit, including the full URL
clickstream to, through and from our site (including date and
time); products you viewed or searched for; page response times,
download errors, length of visits to certain pages, page
interaction information (such as scrolling, clicks and mouse-overs)
and methods used to browse away from the page.

Information from other sources. We do not receive any
information about you from any other source.

Providing always that you have given us necessary consent, to
provide you with information about other goods and services we
offer that are similar to those you have already purchased or
enquired about

To notify you about changes to our service

In-house research and statistical analysis

When required, we do use the services of Parcelforce, TNT,
MyHermes and Royal Mail and this involves providing your name and
work contact details as the recipient. Please refer to the Privacy
Statement of each company to understand clearly how they process
your data.

Information we collect about you. We will use this information:

To effectively deal with incoming sales enquiries

To effectively deal with incoming service enquiries

Information we receive from others: We do not seek information
from any other sources

Discloser of Your Information

Provided that we have your necessary consent(s) to store your
data, we share selected information with 3rd parties
only for the reasons of the business including not limited to
technical and service support. All 3rd parties have a
signed agreement to adhere to our Data Protection Policy as well as
provide us with their GDPR compliance.

Where We Store Your Personal Data

The data that we collect from you is stored on restricted
individual computers. It is also stored and backed-up within
servers based in Toronto ON, Canada which has been deemed adequate
by the European Union/EU-DPA. Canada's adequacy status will
continue with the introduction of the GDPR. We will take all steps
reasonably necessary to ensure that your data is treated securely
and in accordance with this privacy policy.

While we use strong encryption whilst your information is held
by us, unfortunately the transmission of information via the
internet can never be completely secure. Although we will do our
best to protect your personal data, we cannot guarantee the
security of our data transmitted to our website
www.besnonviscometers.com; any transmission is at your own risk.
Once we have received your information, we will use strict
procedures and security features to try and prevent unauthorised
access.

Your Rights

You have the right to ask us the following information:

What information we hold about you and why

How to gain access to the information we hold

Inform us how to keep it up to date

Inform you how we meet our data protection obligations

You can exercise your rights at any time by contacting us at The
Data Controller, Benson Viscometers Ltd., Unit H-North Estate,
Withybush Road, Haverfordwest, Pembrokeshire, SA62 4BS or by
info@bensonviscometers.com

If, at any time, you want to verify, update or amend your
personal data or preferences please write to us at The Data
Controller, Benson Viscometers Ltd., Unit H-North Estate, Withybush
Road, Haverfordwest, Pembrokeshire, SA62 4BS or by
info@bensonviscometers.com.

Access to Information

The Act gives you the right to access information held about
you. Your right of access can be exercised in accordance with the
GDPR. In most instances, no fee will be applicable for a subject
access request.

Changes to our Privacy Policy

Any changes we make to our privacy policy in the future will be
posted on this page and, where appropriate, notified to you by
e-mail.