International customers: please note that local charges (sales tax, customs fees and duties) may occur, depending on your country and region. These charges are at the customer's own expense.

Returns

In case you are not fully satisfied with the item you have purchased, you may return the products within 14 days of delivery. The products must be returned complete and unused in their original packaging. Before sending any returns, please contact us by sending email to sini@sinikolari.com or through the contact form on our website.

The customer is responsible for the returning costs.

After we have received the returned products, we will refund the price of the order. Please note that the transaction may take few business days.

We are unable to accept returns on customized or personalized products, so please be careful when making your custom order. If you receive a damaged custom product, contact us via email at sini@sinikolari.com within 14 days of receiving the order. For approved damaged product, you will receive an exact duplicate.