TMW Enterprise Transportation Software

TMW Transportation Management is a cloud-based and on-premise solution for small, midsize and large businesses. It caters to third party logistics, building material, energy, fuel supply chain, fleet companies, food service, waste management, construction and other industries. Primary features include asset maintenance management, routing, scheduling and dispatch management and business intelligence.

Other features include predictive maintenance, parts tracking, inventory management, automated inspections and fleet maintenance management. It offers integration with a number of accounting, barcode, ERP, logistics, printing, technology, warehouse management and other solutions. Some of these include 123Loadboard, Amalto Technologies, Asset Intelligence, Cleo, CarrierWeb, Comdata, DAT Solutions, GeoTab, IBM and Microsoft.

It is compatible with Windows, Mac and Linux operating systems. Mobile applications for iOS and Android are also offered. Support is offered via email and over the phone. Other support options are case studies, webinars, whitepapers, blogs, newsletters and brochures.

Truckmate Dispatch

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like that it is easy to track not only the trailers but drivers as well. Easy to set up routing and locations. It is easy to move around from dispatch to payroll and most of the time it is a quick fix when someone gets button happy. We have the option to send the loads directly to the driver and the system will track there movements, but we found it easier to manually move our OTR drivers.
During the time of our transition from 2012 version to 2018 the problems we have encountered have been quickly fixed by the Trimble groups support team.

Cons

No back button when the person who is manually moving the drivers and equipment gets a little to quick on the buttons. We updated our system and did some testing before going live and some of the hiccups we caught and thought were fixed carried over to the live version. We are a Intermodal trucking company and our original version from 2012 had custom moves that are not able to brought up to 2018.

A smart tms system

Ease-of-use

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Value for Money

Pros

It is cloud based, so no need to worry when you forget to save before exit. It also connects with multiple loadboards, so our trucks get exposed to a lot of market place, easier for dispatch to get loads.

Cons

We are a freight consolidator, so far we have not yet found any kind of software specialized in this funtion, including this software. It will be of great help if we can have some analysis function that can sort out LTL freights to the same destinations, right now we are doing by our own with human brain.

Great system with lots of info

Ease-of-use

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Value for Money

Great system to use for daily dispatch, easy to keep track of all load, and equipment info, lots of great customizable features to make your dispatch job easier.

Pros

Easy to learn, and can keep track of almost anything that you need to know on every truck / trailer / load you have.

Cons

I can not think of anything bad to ay about the system, it works perfectly for me dispatching a 20 truck fleet.

Review Source

Tharsanan from University of moratuwa
Specialty: Electronics
Number of employees: 2-10 employeesEmployees number: 2-10 employees

March 2018

March 2018

Best App Development Software that is easy to learn

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It give us a great platform to build more interactive software. It support very fast development by giving a very supportive UI. For the beginners it is very easy to learn and develop very complex applications.

Cons

One of the problem i faced is, limited other platform support. its time consuming a bit. should reduce product release frequency.

Code Less and Deploy in second

Ease-of-use

Functionality

Product Quality

Customer Support

N/A

Pros

Ease of integration to legacy data and systems, with no additional coding required for different UI experiences.
The modern Tempo UI is clean and responsiveness is built in. You build the UIs once and they render perfectly on virtually any platform.
Speed of development and power of the tool to integrate with other platforms.

Cons

No cons while exploring website but the monotone colors users are used to more pop.
Make it more smooth so it is easy to handle.

not for fast paced work environments

Ease-of-use

Functionality

Product Quality

Customer Support

N/A

Bottom line with the software is:-
if you running large amount of fleet, booking large amount of freight, fast paced work environment where each operator constantly on the phone multi-tasking between 1 – 3 monitors/computers. I would never recommend it. This will change your attitude as the software will decrease your production ability. It’s made to make you Serve it.

if you small operating company with small amount of fleet, and if its priced right for you, I would recommend it.

Pros

visual.
colorful.
Teach extra high level of patience.

Cons

Slow Motion.
Excessive unnecessary technical errors.
Excessive amount of steps.
Cannot utilize the software to serve YOU, the Software utilize YOU to serve it. “It’s like creating the beast that have no control over it”.

You get what you pay for

Ease-of-use

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Product Quality

Customer Support

Value for Money

If you are looking for a program that gives you the basic, then this is it. Reports a basic and limited but if you are able to get everything in order from the get go then you will be good but if you don't start out on the right path it is hard to get things straight.

An overall necessary tool for route optimization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our company transferred from Paragon to this tool about 2 years ago and it is a nice tool to have. We use this a lot primarily in route optimization solutions design.

Pros

A lot more functionalities than other routing tools
Can deal with complex solutions, including layover routes

Cons

Expensive
Hosted remotely on TMW server, so very slow in motion and frequently crashes
Not user friendly at all.. and a lot of the settings are very confusing or not working properly when complexity level elevates

Software for the future stuck in the past

Ease-of-use

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Value for Money

A 32 bit single threaded application based upon Borland code written in Powerbuilder that needs as much CPU cycles as you can give it just to run at a normal pace. The UI is confusing, boring, and does nothing to lead a dispatcher from one logical point to another. Because they are trying to sell to every tyupe of trucking out there, it performs equally poorly for all, and requires a year of consultants tweaking it for your business- a process I believe they do to generate revenue per hour.

Pros

It ties into the accounting software and imaging software.

Cons

Every other aspect of this is bad. It takes users a year to learn it. If you want your dispatchers to stay on paper give them this. Tech support is slow getting back on issues.

Advice to Others

Get McLeod or anything else.

Jon from Idaho Milk Transport
Specialty: Food & Beverage

July 2015

July 2015

Will make a person throw computers out windows,,,glass windows!

Ease-of-use

Functionality

Product Quality

Customer Support

N/A

Likes Best

I don't believe I like anything at all about this program

Likes Least

Having to put the date and time for a function in 4 different places for each function. If each load has only three stops you have to enter times and dates in 12 different times. this adds up to lost revenue having to pay for all that time adds up at the end of the year

Recommendations

This program is very time consuming and aggravating to use. It often rejects commands for reasons that make no sense. Then you have to spend hours digging through every load a piece of equipment has done for the last month and fix a time conflict on a load that's already in billing and you cant alter the load!!! I guarantee people will get angry and quit a job out of sheer frustration. I know I would like to. If the company I work for wasn't as awesome as it is I would put up with this.

Feedback for installation of TMT

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use

Usability

Functionality

Functionality

Product Quality

Quality

Value for Money

Value

Support

My experience with TMW Systems,it's good,i like the support and consulting that he have with the customers.

Pros

I begin with this software,and i don't know more functionality but about the warrantly management and trucks loads,i like.

Cons

Seriously,I don't begin to work with this.

Review Source: Capterra

November 2018

November 2018

Archaic, difficult, and buggy

Ease-of-use

Functionality

Product Quality

Ease-of-use

Usability

Functionality

Functionality

Product Quality

Quality

Pros

I like that the Dispatch board allows the creation of multiple boards; this has made keeping track of certain lanes' operations (such as during peak season) much easier. It also lends itself well to creating reports. Entering loads in Order Entry is relatively simple as well.

Cons

The interface is reminiscent of Windows 95, and not in a good way. It's unattractive and the layout isn't the most intuitive, either. Everything is very clustered together, which can make it difficult to find what you're looking for. Additionally, it's prone to freezing and crashing on a fairly regular basis, sometimes not even allowing a user access for up to an hour or more. It's been my least favorite software to work with, unfortunately.

Review Source: Capterra

October 2018

October 2018

Basic TMS System

Ease-of-use

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Product Quality

Ease-of-use

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Functionality

Product Quality

Quality

Basic TMS system, but crashes so often and has limited technology. Our company is getting rid of TMW soon and getting a new TMS system.

Pros

Allows you to do most functions needed for brokering a load. Very basic and easy to understand the basic uses of Dispatch, Order Entry and File Maintenance.

Cons

Crashes constantly and kicks you out completely, almost daily. There are constant issues with sending documents or retrieving data like Lane History.

Review Source: Capterra

Jake from Heritage Transport LLC

July 2018

July 2018

Been using it for a month and has become easier to us every day.

Ease-of-use

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Value for Money

Ease-of-use

Usability

Functionality

Functionality

Product Quality

Quality

Value for Money

Value

Support

Pros

I like being able to see what I have on hand in my inventory along with how much cost it is. It's nice to be able and see what tech is working on what unit live time also.

Cons

So far the only complaints I have got from my techs is having to hit the post button every time they do something.

Barley adequate

Ease-of-use

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Product Quality

Customer Support

Value for Money

Ease-of-use

Usability

Functionality

Functionality

Product Quality

Quality

Value for Money

Value

Support

None that I have figured out today, about as bad as Mcleod.

Pros

They offer a hosted solution and have an *expensive* but semi integrated add on CRM module. Most legacy users are still server/premise based however. Their tech support gets an 'A' for effort but 'F' for functionality and follow through.

Cons

Very antiquated, this technology has been around since the 80's, nothing *cutting edge* about TMW, and their suite application requires a dozen modules that are each a stand alone program. So you need 4-5 different applications/modules open at all times to do you job. Buggy, has daily glitches that require you to duplicate your work.

Review Source: Capterra

Matthew from FLS Transportation

January 2017

January 2017

TMW Systems - the review

Ease-of-use

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Value for Money

Ease-of-use

Usability

Functionality

Functionality

Product Quality

Quality

Value for Money

Value

Support

We use the TMW System in my office for our operations team and I cannot say it is the best but it is more than adequate overall.

Review Source: Capterra

Angelo from Laser Transport Inc.

January 2016

January 2016

very poor software service/support level

Ease-of-use

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Customer Support

Ease-of-use

Usability

Product Quality

Quality

Support

Since joining the Trimble group, trying to access service for software glitches is next to impossible, even though our software support fees have always been and continue to be paid up to date. The responsiveness is mired in many layers of administration and the lack of sufficient knowledgeable staff to handle software issues. Case in point, I advised them of a software issue in November and I am still waiting for some one to address the issue. Jan 15, 2016. Rated customer service at one star because no stars was unavailable.

Review Source: Capterra

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