One IT number for NHS Wales

7th June 2010

Welsh hospitals are using a new IT support system, Servicepoint, with one telephone number as part of a pilot scheme.

Robin Jones, assistant director of informatics in Hywel Dda said: "This new service will be based on recognised best practice. More importantly, it will greatly improve the current service desk bringing together the disparate arrangements into a single coherent service that is fit for purpose for the new health board."