Dismantling HTC One for repairs, etc.Support

Website iFixit have dismembered and torn apart the HTC One apart after a struggle and yes it actually was a lengthy struggle and as an overall result have given it a 1/10 repairability score! Ouch! So no DIY repairs on this beauty.

Considering its sleek, primarily aluminum construction we never thought the HTC One was going be easy to crack open. But, it seems not even iFixit was completely prepared for the challenge of picking one apart. Since there are no screws used in the construction of the body, the fearless hackers needed to turn to a heat gun, a suction cup and a metal spudger to gain access to the internals. Underneath the swaths of aluminum and glass it turns out most of the components are covered in foil-like copper shielding that is quite difficult to deal with. There are a few screws inside, however, like the pair of fasteners that connect the 2,300mAh battery's cable to the motherboard. In the end, iFixit handed the One its namesake on the repairability scale -- meaning this sucker is practically impossible to pull apart and reassemble. To see the complete and careful destruction of HTC's latest flagship hit up the source.

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Our diligent spudgering appears to have permanently mangled the plastic bezel surrounding the aluminum case. It's possible that prying at a snail's pace while applying heat could minimize this damage, but we're not too hopeful. This phone was not made with open-ability in mind.

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Something to think about for everyone! I have no doubt this phone needs a case ASAP! Lol.

Is this an easy fix on this phone? With its build quality and the whole '4 hours to make just one unit' thing, I feel like it could be an issue.. but wanted to confirm with anyone who would know better than me.

If it's an easy fix, then $100 for the phone plus maybe another $50-$75 to fix would be a pretty good deal right? Or is replacing a screen a big no-no in regards to just never being the same phone again

Want to open up your HTC One and see it guts in all their glory? iFixIt claims that the One is hard to open, but appearently that's not true. HTC has developed a special tool that easily opens the One up for repair. More details on the link below;

During a recent telephone conversation w/an HTC CSR, they mentioned an authorized repair facility when discussing my still-open ticket w/my phone. I just chalked it up as misinformation & put it out of mind, being skeptical of any attempts to actually open this phone up for repairs.

After seeing this bit of information, I suppose a repair facility does indeed exist, no doubt a necessity to keep replacement costs on warranty claims to a minimum.

"Good job!! By the way you left you jar of weed in the photos, LOL BLAZE ON!!!!!!!!!"

^LOL best reply on that thread.

I work for a cell phone repair company. I'll let you guys know if someone sends in an HTC One for repair, I'm super curious how the techs are going to take one apart. Even our repair page for the HTC One warns about taking it apart yourself.

"Good job!! By the way you left you jar of weed in the photos, LOL BLAZE ON!!!!!!!!!"

^LOL best reply on that thread.

I work for a cell phone repair company. I'll let you guys know if someone sends in an HTC One for repair, I'm super curious how the techs are going to take one apart. Even our repair page for the HTC One warns about taking it apart yourself.

But it seems like a solid device. Not a lot of issues!

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HTC has taken their phones to the level of Apple. Next are we going to see an HTC bar popping up in every major city? Probably not (sarcasm). For the most part, I believe most buyers take really good care of their $200+ smartphones so they do not need to be taken in for repair. I have never had to take in my HTC Touch, HTC EVO 4G, HTC EVO 3D for repair (knock on wood).

Hi, I have a HTC One M7 with a cracked screen and I want to replace it myself. I've ordered a replacement screen and I want to test it first to see if it is working before I replace it completely. So my question is, is there any way to test the new screen without removing the old screen?

my question: why do you need to test before installing? are you concerned the screen is defective? is it a used screen and you want to verify it?

if this is the case, and its a used screen, be watchful for stuck/dead pixels and color issues. early screens had some issues with color/hue.

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The screen was probably bought from unreliable source and it could very well be used and sold as new. So that is why I want to test it first.

This is what I did:
I've managed to open just the back of the phone, and I've connected the phone on the charger (the phone was turned off) and on the screen appeared just the battery indicator showing that the battery is charging, then I removed the charger and disconnected the two connectors of the old screen (without removing the old screen) and then plugged the connectors of the new screen, and then I plugged the charger back in, but the new screen didn't show the battery indicator as was the case with the old screen. So, do I need to replace the old screen completely for the new one to work or does this means that the new screen is defective?

tough call. someone with knowledge of replacing screens will know for sure.

all of these digitizer screens are basically the same. reach out to one of those authors on the videos i linked, so search on this sire in other forums for "screen replacement" and see if anyone has dont this on other htc devices. then ask them a good troubleshooting test.

check out the evo forum too! lots of teardown/test info on that device.

Back round: Had this phone for just over a year now, worked great without issues. A few weeks ago we went camping and the battery completely run out. When came home it charged and worked fine, but after that seems that the battery did not last as long.

Last week the battery was at 7%, so I plugged it in the HTC wall charger, two hours later I unplugged it and tried to use it and it was completely dead .

Over the last week I tried to charge it multiple times but no response, when I plug it into the computer USB the computer makes a sound recognizing a new device but nothing happens after. I tried the various reset options, holding the power and volume for several minutes and different combinations and light with nothing happening.

The phone was never dropped in water or abused, was well taken care of!

I would appreciate if anyone could help here, I am to the point of giving up on this thing

Back round: Had this phone for just over a year now, worked great without issues. A few weeks ago we went camping and the battery completely run out. When came home it charged and worked fine, but after that seems that the battery did not last as long.

Last week the battery was at 7%, so I plugged it in the HTC wall charger, two hours later I unplugged it and tried to use it and it was completely dead .

Over the last week I tried to charge it multiple times but no response, when I plug it into the computer USB the computer makes a sound recognizing a new device but nothing happens after. I tried the various reset options, holding the power and volume for several minutes and different combinations and light with nothing happening.

The phone was never dropped in water or abused, was well taken care of!

I would appreciate if anyone could help here, I am to the point of giving up on this thing

Well, that is what I was afraid of... I ordered the tools two days ago just in case, I just hope it won't damage after I open it.

What should I do after it is open? Should I disconnect and reconnect the battery?

Thanks!

UPDATE:

I opened the back cover, not an easy task. The best tools was actually guitar picks I bought, I bought a bunch light to medium gauge and started with the light and then used the medium to "crack' it open.

I removed the battery connection to the phone waited a few minutes then reconnected it, still not turning on! The phone is dead!

Does anyone know if the phone will turn on with the wall USB only and the battery disconnected? I tried that and still no response.