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Rang ASDA to get a refund on my monthly delivery pass as it actually auto renewed this morning!

Staff had been briefed on this offer and were happy and prompt to refund me without any questions. I just had to cancel the auto-renewal on my online account and repurchase.

Good deal and I'm going to save £30 with 12 months.

Heat added, naturally.

28th Jul 2015

Just saw this as well so just renewed my pass on this deal :).

28th Jul 2015

Asda won't let me buy this because my monthly pass doesn't expire until the 7th August, i have had auto renewed passes now for over 3 years, Yet the only way for me to get this offer is to make a new account which means i have to redo all my shopping lists and loose all my shopping history. All they keep saying is, the computer says no. Really . but it's a great offer if you're not a loyal customer already. Heat

29th Jul 2015

Passes only include grocery deliveries from now on too ... shame. My pass doesn't run out till mid august so I can't purchase.

3rd Aug 2015

Phoned customer services. They are refunding my £5 delivery pass payment but need to set up a new account to purchase new pass. Great offer but would be good if someone actually thought it through beforehand for existing customers who already have passes. I have logged a complaint with them.

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