We Need Top RMTs like You.

How it works

The therapist experience

Massago manages all aspects of the client relationship, so you can focus on what you do best.

Using the Massago app on their smart phone, clients can get a massage the same day they decide they need one, and often within a couple of hours. A qualified therapist comes them. So they can simply relax at home or the office.

No money changes hands. Both payment and tip are processed through the app.

At the end of the appointment, the therapist adds their chart notes to the client’s file, which is securely stored online.

The client can easily rebook with their favourite therapist. They can also rate their therapist and leave a review for other users to see.

The therapist experience

You choose your own hours and manage your schedule right from the app. We do all the marketing to ensure Massago continues to be the app of choice.

You bring the massage table; the client supplies the sheets.

You can feel safe knowing that Massago clients are carefully vetted. If they don’t pass our identity verification process, they can’t book an appointment. Check client reviews your peers have posted, and refuse any appointment you don’t want.

We pay higher than industry standard. Your pay is automatically transferred to your bank account or PayPal account, and you keep 100% of your tips. A strict cancellation policy ensures you still get paid if the client cancels within 4 hours of the appointment.

Join the Massago Team!

About Us

The Time For Massago is Now

Massago was built on the idea that busy people can’t always take the time to go to the spa or clinic to get a therapeutic massage. Booking an appointment days in advance doesn’t appeal to them. And when their massage is over they want to relax, not battle traffic or transit to make their way home.

Massago is changing the way Canadians experience therapeutic massage. With this innovative on-demand mobile app they can enjoy the comfort and convenience of a massage in their home or office the same day they make the request, and often within the same hour. The entire transaction, from the selection of massage type to payment for service, is done through the app.

Massago was developed by many of same people who made Sanctuary Day Spas one of Canada’s leading spa companies – with 5 Ontario locations and 20 years of providing a wide range of massage and other spa treatments.

Massago is the only on-demand service that partners exclusively with registered massage therapists. Every receipt includes the therapist’s provincial registration number so that clients with private health insurance can submit a claim.

Our vigorous vetting process includes background and credential checks for therapists, multiple in-person interviews and practical exam. An in-app rating system provides an added layer of assurance, allowing clients to leave a review of their therapist for the benefit of other users.

Massago is Canadian owned and operated. Our vision is to make the Massago on-demand service available in urban centres across Canada.20

Melissa Bennett

Head Recruiter and Guest Services Specialist

With a decade of experience in the industry, Melissa has an in-depth understanding of spa operations and has worked extensively with massage therapists, providing leadership, direction and support to the team. She is currently the regional manager of multiple Sanctuary Day Spa locations where she has been instrumental in ensuring the highest standards and a guest experience that exceeds expectations.

Allan Skok

CEO and Founder

Allan is a tireless entrepreneur with a passion for innovation in the health and wellness sector and a talent for managing complex multidisciplinary projects. In addition to being a founding investor and CEO of Massago, he continues in his role as President of Sanctuary Day Spas, leading a team of over 170, and is a shareholder in the company. Allan served as Chairman of the Board of the Spa Industry Association of Canada for two years and currently sits on the Board of The JCCs of Greater Toronto..

Dr. Cory Goldberg

Co-Founder

Dr. Goldberg is considered one of Canada’s leading cosmetic plastic and craniofacial surgeons. He has served as Medical Director for Sanctuary Day Spas for six years and offers a range of esthetic and surgical services through the spa. Dr. Goldberg is keen to find new opportunities to combine his interests in health services and business, and is a shareholder in Sanctuary Day Spas and an investor in Massago.

Fred Gingl

Investor & Business Advisor

A former chief executive with Magna International Inc., Fred is a visionary, globally recognized entrepreneur with more than five decades of design and manufacturing experience. These days his interests and pursuits lie in the sustainable energy sector and health and wellness sector, where he seeks out and supports innovation and entrepreneurism. He is a shareholder in Sanctuary Day Spas and an ongoing advisor to Massago.

FAQs

Massago is Canada’s original and most popular mobile app for on-demand massage therapy – connecting massage therapists with clients who want the convenience of receiving treatment in their home or office. While our app came on the scene in 2016, the people behind it have been working in the massage business for over 20 years.

Massago currently operates in urban centres across Ontario, with plans to expand across Canada. If we are not currently in your city, we encourage you to register now to expedite our expansion into new markets. We need a large network of great therapists to make Massago work!

Safety has always been, and will continue to be a major consideration for us. Massago is one of a few companies in Canada utilizing an app-based identity verification tool. To register as a Massago user, the client is required to take a picture of a government-issued identification (license, passport, etc.). This information is sent to a third party to confirm that the ID is valid. If there is any doubt, the registration will not proceed.

We’ve also built a feature into the app that will automatically notify us if you haven’t ended your appointment, which will prompt us to immediately check in with you.

We tilt the split in favour of our therapists. You get a full 80% of the service price.

In our busiest urban markets like downtown Toronto, where parking and traffic congestion can make it harder for you to get to appointments, we charge premium pricing to make it worth your while. Again, you get 80%. And during extra busy times when surge pricing may come into effect… you guessed it… you still get 80%.

From time to time, Massago may send out promotional offers to clients. Massago will cover the full cost of any promotion. You will always receive the full rate.

By the way, if you are registered to collect HST/GST/PST, we will add it to the client’s total on your behalf.

No. The benefit of working with Massago is that you can choose the appointments that work best with your schedule and location. You will never be asked to be “on call” for Massago. If you want to receive appointment requests, keep the app open on your mobile phone. If you don’t, just close the app.

Your payment, including any tip, is processed automatically at the end of the massage session. The transfer is completed within 6 business days. To get you set up in our system, we’ll ask you to provide your bank account details.

Massago was certainly a game changer for both clients and therapists when it was first launched. Yet the concept was quickly and enthusiastically embraced as just another (much more convenient) way to access massage therapy. As a therapist working with Massago, you’ll continue to provide the same high quality therapeutic services you do now (we offer Swedish massage, Deep Tissue massage, Prenatal massage and Sports massage), and continue to fulfil the professional requirements of your college or association.

Upon confirmation of their first booking with Massago, the client is sent a health history form electronically, which they complete and submit prior to their appointment. Any Massago therapist who sees the client after that can access the chart on our secure online charting system by smartphone, tablet or computer.

You accept the appointments you want and pass on any you don’t. The app automatically offers the appointment to therapists who are geographically closest to the appointment location. If there is no therapist locally who wants to take the appointment, the app will then notify therapists further away.