This agent wrote to us saying that they could see that our property was still being advertised to let, one year after it was last let. I phoned to ask where they could see a listing and they replied that they didn't know - that they must have seen the board outside the house one year ago.
I complained that this was bad practice and that I should warn other prospective clients unless they could provide a better explanation. Their reply was that I should feel free to do so.... read full review

Disgusting estate agents, I had the most awful experince when renting a property through these people. The property was lovely which is why we went for it but from day one it was nothing but hell.
I had things stolen from my room when the maintenance man came round and no acknowledgment from the property manager or anyone from this agency, they didn't fix what was needed to be fixed and never replied to emails. The downstairs room flooded and the girl living in it was left with nowhere to live... read full review

Comment on agent fees

Extortionate fee's! Tried to also charge me a 2nd admin fee upon leaving the property.

I had never rented before. Time2Move were extremely helpful in going through the process and taking the time to explain everything. Additionally, I never felt at any point as if they were trying to take advantage of my lack of experience. They were good at keeping in contact and showing me new properties which would suit us as soon as they were available for viewings.... read full review

I am not one to normally leave reviews however, the level of care and commitment in which, Esme (the agent) provided me was fantastic and truly refreshing to have someone so helpful and informative. Especially because I was going through such a stressful time in the previous property I was staying in. Not only was she sympathetic to the situation, constantly in touch and organised she helped me find a new house and more importantly an ideal house to move into in such short notice. Can't thank he... read full review

This is the most terrible service in our live they ruin everything, leve us homless with our staff and was take pur full deposit and rent for one property near to office Tooting! Was worst then ever! We are glad to take our money of this liers! Never use them and dont't give them you money in advance!
This was 2011!... read full review

I gave time2move my newly refurbished house to sell back in April 2012. They found me a purchaser at the asking price within a week, and the sale completed within 5 weeks. Their service was excellent and I was constantly updated on the progress of the sale. Couldn\'t recommend them strongly enough.... read full review

Wow, its got worse since than, they spoke badly to my wife after a no-show house viewing in south London - Streatham. This viewing was schedule in advance the week before actually, but the agent from T2M never showed up. No explanation was given and no call back. A wasted lunch break with a booked viewing from Time2Move. My wife phoned while waiting outside the property and was put on hold except they forgot to press the mute key and she heard the agent saying. " I cant be bothered, tell h ...

1 Star Review

Apr 24,2012

By: 'superzah'

Apr 24,2012

Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:

Sales (Prospective customer)
Postcode:

3people found this helpful

WE were interested in buying a property in Norbury, made the appointment 3 times, the first 2 times my husband called them to confirm and they said the current tenants were out so they cancelled short notice (40 minutes before the appointment and only cs we called them) the last time they confirmed the appointment, we got to the property and they were not there, we called the branch (the guy didnt want to leave us his mobile number) and no one answered, we left a voicemai, they never called back... read full review

What agent could do to change your mind?

Attached Files

Branch: Gosport, 10 South Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:

Branch: Gosport, 10 South Street
Lettings (as a Landlord)
Postcode:

6people found this helpful

My review is in regards to Time2Move in South London in particular the Streatham office. The 'service' provided was absolutelty diabolical, so bad it could not be called a service. The communication was completely lacking. They refused to explain anything to me, including the terms and conditions, their fees, the tenancy agreement, how to handle the deposit. I was left completely on my own. For some unknown reason they also refused to send me any documentation. I have spent nearly everyday... read full review

Their advice was detailed and valuable and it seemed that nothing was too much trouble. They even remembered me six months after I had first contacted them. I wish other estate agents were this professional and offered a personal service that Time2Move seem to manage in a pleasant and relaxed atmosphere.
... read full review

Branch: Gosport, 10 South Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:

Branch: Gosport, 10 South Street
Lettings (as a Tenant)
Postcode:

0people found this helpful

They charge a weeks rent + VAT as admin fee but do very little administration. We got just one set of keys, the other is still with the previous tenant. Time2move can't be bothered to get the keys from them.... read full review

In response to the comment, Time2move Gosport may not have had a lettings department in July 2006, I'm wondering if the person who wrote the review was referring to one of the other Time2moves because I have had a similar experience with Tim2move in Streatham, London. There service was absolutely terrible they could not be bothered to do a thing as described by the reviewer. ...