setting up email accounts

i have 2 email accounts on my phone. The hotmail account i can receive and send emails on but the other account will only receive emails is there some kind of block koodo has as my I T guys cannot figure it out?

Ok the account that I am trying to email from on my phone is a Microsoft exchange account, When I go back into the settings it shows:
Domain\ user name.
Password
Exchange server
Use secure connection (SSL)
Accept all SSL certificates
Use client certificate
and that is it

Ok the account that I am trying to email from on my phone is a Microsoft exchange account, When I go back into the settings it shows:
Domain\ user name.
Password
Exchange server
Use secure connection (SSL)
Accept all SSL certificates
Use client certificate
and that is it .
It is not a pop3 account

I am having a similar issue.
I have a Samsung Note I Android phone
and I am using the built-in Android email app.
the outgoing mail server is smtp.utoronto.ca
the port is 587 the authentication is TLS (stronger than SSL)
yet Koodo seems to be blocking this port