Thanks for using this service. Please be logged in to rate my assistance when we are done. Rating 3-5 is good, but 1-2 is bad so talk with me first.

That is a motor stall code. Check to see if the tub spins freely. If it does you may have a broken wire going to the motor or a bad motor control board. If it does not you may have something jammed under the inner tub preventing the unit from starting.

Ask an Appliance Technician

Get a Professional Answer. 100% Satisfaction Guaranteed.

128 Appliance Technicians are Online Now

Type Your Appliance Question Here...

characters left:

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.