AFTER SALE

Service Network

National Free Service Hotline: 400-886-5838

National Free Service Hotline: 400-886-5838

Lebang joined hands with the Haier Group's after-sales team to reach a seven-star after-sales strategic cooperation. It is available 24 hours a day, 365 days a week.

With thousands of flagship stores across the country, countless satisfied smiles tell the gorgeous transformation and glorious glory over the years.

Pledge

Users can purchase the valid invoices and warranty cards of Lebang products. From the date of purchase, customers who meet the warranty requirements can enjoy the following warranty services. All products have a one-year warranty, a range hood motor lifetime warranty, and an electric water heater liner warranty for 6 years. . All products are repaired for life, and over time the warranty period is provided. On-site service time limit: 24 hours in the urban area, 48 hours in the suburbs, and 72 hours in the suburbs. Note: Fragile and normal wearing parts (ordinary light bulbs, oil cups, smoke pipes, batteries, etc.) are not covered by the warranty. For products purchased for non-domestic use, the warranty period for the entire machine is 6 months. The following conditions are not covered by the free warranty, but our company is still willing to provide users with fee-based maintenance services. The users were damaged during handling, installation, use, maintenance, improper storage and self-disassembly; without any vouchers and valid invoices; can Refer to the relevant regulations of the state or Lebang; damage caused by force majeure; beyond the free warranty period; All damages and losses caused by environmental conditions such as power supply, water source, gas source, humidity and other factors beyond the control of the company, or because the user's water and circuit do not comply with national regulations, are not covered by the free warranty. Note: Other outstanding clauses are subject to the provisions of the National Three Guarantees Law. The final interpretation of the above clauses belongs to Lebang.