Claims scenarios

Not sure what risks our product covers? We’ve brought some scenarios to life.

Medical testing lab

Chiropractic clinic

Medical spa

Assisted living facility

Wellness coaching

Outpatient counseling

Pharmacy

Medical testing lab

Test results for two patients are swapped due to human error prior to communication to their physicians. The technician and the lab are named in a lawsuit after a delayed diagnosis of one of the patients led to a delay of treatment and emotional and physical harm.

Medical testing lab

Test results for two patients are swapped due to human error prior to communication to their physicians. The technician and the lab are named in a lawsuit after a delayed diagnosis of one of the patients led to a delay of treatment and emotional and physical harm.

Chiropractic clinic

A patient receives an adjustment and feels dizzy afterwards, but is sent home. After following-up, the chiropractor learns the patient later had a stroke as a result of a forceful neck adjustment.

Chiropractic clinic

A patient receives an adjustment and feels dizzy afterwards, but is sent home. After following-up, the chiropractor learns the patient later had a stroke as a result of a forceful neck adjustment.

Medical spa

A patient had a reaction to a numbing cream provided by a medical spa that was to be used prior to laser hair removal treatment. The patient allegedly was not provided proper instruction as to the use of the cream and overdosed on the solution, resulting in the patient’s death.

Medical spa

A patient had a reaction to a numbing cream provided by a medical spa that was to be used prior to laser hair removal treatment. The patient allegedly was not provided proper instruction as to the use of the cream and overdosed on the solution, resulting in the patient’s death.

Assisted living facility

The niece of an assisted living facility resident chokes on a bone found in the chicken salad prepared by the facility. She requires resuscitation and suffers emotional and mental distress.

Assisted living facility

The niece of an assisted living facility resident chokes on a bone found in the chicken salad prepared by the facility. She requires resuscitation and suffers emotional and mental distress.

Wellness coaching

A company develops an application that provides wellness coaching to patients with diabetes but the software code has an error which advises many patients to eat a particular food that causes their sugar to skyrocket, causing illness and hospitalization.

Wellness coaching

A company develops an application that provides wellness coaching to patients with diabetes but the software code has an error which advises many patients to eat a particular food that causes their sugar to skyrocket, causing illness and hospitalization.

Outpatient counseling

The billing manager of an outpatient counseling practice is found forging and altering outgoing checks to an account they set up to collect money for their own personal benefit.

Outpatient counseling

The billing manager of an outpatient counseling practice is found forging and altering outgoing checks to an account they set up to collect money for their own personal benefit.

Pharmacy

A DVD containing personal information was mailed but never made it to its destination. The personal information was of pharmacy patients, including their names and in some instances Social Security numbers, healthcare and driver’s license numbers, as well as prescription information. As a result, the pharmacy notified 11,440 patients in seven states by mail. In addition to notifying those patients, state and federal officials also had to be informed of the breach.

Pharmacy

A DVD containing personal information was mailed but never made it to its destination. The personal information was of pharmacy patients, including their names and in some instances Social Security numbers, healthcare and driver’s license numbers, as well as prescription information. As a result, the pharmacy notified 11,440 patients in seven states by mail. In addition to notifying those patients, state and federal officials also had to be informed of the breach.

Risk management

We partner with leading risk management services to ensure our clients have support and guidance, in addition to exceptional coverage.

OmniSure

National risk consulting firm with loss control services and support for allied healthcare exposures.