In order to start using this feature, Fax device enabled should be checked in SETTINGS -> Setup -> Settings –> Functionality.

When it's enabled, you need to create a device and make it FAX type. This can be done in Device Settings:

When a device's type is FAX, it is marked as a FAX device everywhere with the icon .

Since MOR12 there is an option to choose a server for a fax device.

Then you need to add the email address or addresses to which the received fax should be sent. You can enter unlimited addresses.

When the fax device has been created, you have two possibilities for using it:

It is possible to route a call directly to the fax device.

You can use fax-detection, so that when a fax is detected, it will be routed to the fax device. If it is not detected, it is routed to a normal device.

The second choice lets you save one DID by receiving calls and faxes on the same number.

The first method is very easy to implement – you just need to assign the FAX device to a DID:

When you want to do fax-detection, you need to set this in a device's Call Flow. In the Before Call state:

Here, when a call comes, the system will try to decide whether it is a fax. If it decides that it is, the call is routed to the FAX device and sent to the appropriate email addresses. If the call is a simple call, it is sent to an IAX2/101 device.

For received faxes and various statistics, check Fax statistics in the STATISTICS - Various - Faxes section: