Hi - My forum just passed it's 3rd birthday and has been running great but all of a sudden today one thread will not respond so I guess it is a bad file but I can not find where the file is stored for the thread text?

I would like to see if I can just replace that file from the backup as there has been a fair few messages put up since my last back-up yesterday and I don't want to loose them if at all possible.

Any help gratefully received - Tony (Head Grumpy Old Man)

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Bill Myers

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Re: A single board inaccessibleReply #1 - Mar 3rd, 2013 at 5:02am

You should be able to find what you're looking for in your Boards folder. So it might look something like the following (the one below I'm guessing is yours):

In that folder, just look for the board that has the thread that isn't responding, and replace it with a backup.

So if your board is named Budget as it appears to be, then you'll be looking for a file named Budget.txt to be replaced.

Before you do this, I recommend you first download an extra copy of Budget.txt in case it's needed. Be sure to upload your file as ASCII text.

By the way, you should be okay with that particular board/thread since there evidently hasn't been a post there since January 19th.

Hint: With backups it's good to have at least a 2nd and older backup in case you end up inadvertently backing up a corrupted file.

It's certainly overkill, but our forum usually has 4-5 backups at any given time (we currently have 10 backups). There have been times, for instance, when I've had to retrieve a file from an older backup because a newer backup had the same corrupted file in it that was on the server. I don't remember having to go back farther than a 2nd backup, but you never know. An older backup might be needed.

By the way, have you run Rebuild Message Index and Recount Board Totals in Maintenance Controls? That may be all that's needed.

Good luck!

« Last Edit: Mar 3rd, 2013 at 6:11am by Bill Myers »

Morning, noon, or night, have a great one!

Note: Like most others, this forum doesn't allow us to freely edit our posts or topics to make corrections as needed, so please remember to look for subsequent posts if you see any mistakes or outdated information. Sorry for the inconvenience.

The board that won't load is "Any questions you like" in "Stamp Chatter"

But I will have a look around in the area of the install you suggest and yes I keep 4 to five back-ups.

Thank you - Tony

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Bill Myers

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Re: A single board inaccessibleReply #3 - Mar 3rd, 2013 at 5:56am

My bad about your forum location. Sorry. I took a wild guess.

By the way, it was very clever of you to register people in your forum the way that you do.

« Last Edit: Mar 3rd, 2013 at 6:02am by Bill Myers »

Morning, noon, or night, have a great one!

Note: Like most others, this forum doesn't allow us to freely edit our posts or topics to make corrections as needed, so please remember to look for subsequent posts if you see any mistakes or outdated information. Sorry for the inconvenience.

Note: Like most others, this forum doesn't allow us to freely edit our posts or topics to make corrections as needed, so please remember to look for subsequent posts if you see any mistakes or outdated information. Sorry for the inconvenience.

I can post to that thread but I still can not get into the board itself - Tony

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Bill Myers

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Re: A single board inaccessibleReply #7 - Mar 3rd, 2013 at 6:34am

Makes me think you need to enable the Recount Board Totals in your Admin Center. Have you tried that? That shouldn't break anything.

Or maybe it's a permissions issue. You may as well check that as well.

« Last Edit: Mar 3rd, 2013 at 6:39am by Bill Myers »

Morning, noon, or night, have a great one!

Note: Like most others, this forum doesn't allow us to freely edit our posts or topics to make corrections as needed, so please remember to look for subsequent posts if you see any mistakes or outdated information. Sorry for the inconvenience.

Looks like the Rebuild Message Index finally worked. Just checked the forum this morning and all is well again. Host server must have been busy on Friday afternoon.

Thanks for all the help.

Morning, noon, or night, have a great one!

Note: Like most others, this forum doesn't allow us to freely edit our posts or topics to make corrections as needed, so please remember to look for subsequent posts if you see any mistakes or outdated information. Sorry for the inconvenience.

can you pm me admin info and also ftp login info and i will have a look for you as it looks like one of the control files has been corrupted or the link is mismatched now and i may need to hand edit some files for you as well.

YaBB install help video1. what yabb forum are you running and the url2. describe in as much detail as you can what happens and also post screenshots if you can3. please be patient we live in different time zones and have other commitments but we will help youas bill and ted say (Be excellent to each other)