I love every part of my job. I love talking to people about what we do and how they are going to be a really good fit for a program.

Rachael Hartfiel
Human Resources Coordinator and Direct Support Professional

For the past two years, Rachael has directed a significant portion of her legendary energy, passion for REM’s mission and love of training others in direct care to the role of human resources coordinator, better known as a recruiter, for REM South Central Services in Buffalo, Minnesota.

“I love every part of my job,” said Rachael. “I love talking to people about what we do and how they are going to be a really good fit for a program.”

Rachael connects with the individuals served, staff and program managers on a regular basis to best meet staffing needs. She not only knows the programs, but she knows the people they serve. For ten hours a week, Rachael puts on her direct support professional hat.

“If I don’t know who I am hiring for, how am I going to be good at my job?” said Rachael of her choice to remain part-time in direct care.

In addition to her dual role at REM, Rachael put her knowledge of sports and connections in the community to work to form the local chapter of the Special Olympics, Buffalo Stampede. A lifelong athlete, she coaches several sports for many individuals REM serves. For the past five years, Rachael has also been active in an organization called Autism Allies, which advocates for people with autism and helps families and caregivers find resources.

“Rachael is an exemplary model of someone who embraces the core values of partnering with community and family; giving back to the community; and creating relationships through innovation and active participation,” added Melanie.