You can access your email while away from your computer by going to
http://mail.yourdomain.co.nz/webmail. You will be presented with a few
options, Roundcube (red), Nutsmail (blue) being the main ones. Each
option will log you in and you will see the same...

You can change your anti-spam settings by logging into your mail admin
panel (http://mail.yourdomain.co.nz/mailadmin). Click on Manage
Accounts, and click on the account to change from the list. Click on
Advanced Options.
'Spam filtering on' should be t...

You can redirect your email to another email address by logging in to
your email admin panel (http://mail.yourdomain.co.nz/mailadmin). Click
on Manage Accounts, and then click on the account to forward from the
list. Click on "Responder and Forwarding Opt...

You can add a new mailbox/user by logging into your mail admin control
panel at http://mail.yourdomain.co.nz/mailadmin. Click on "Manage
Accounts" from the menu on the left of the screen and then click "Add
User" to create a new mailbox. Fill in the detai...

Yes, there is a limit on the maximum message size. Our Spam/Virus
filtering system sets a hard limit of 20MB per message. If you would
like a lower maximum size, you can change this by logging into your
mail admin panel (http://mail.yourdomain.co.nz/maila...

* Check the email was sent to the correct email address.
* Ensure your email program is downloading email correctly and you
have a good Internet connection.
* Whitelisting: First you must note that this option should only be
used if you identify an ...

Reducing the amount of spam you receive can be a tricky thing. There
is no one way to reduce the amount of spam that you receive, but you
can start with the following:
* Make sure that you have Spam Filtering turned on and configured
correctly (see FA...