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Visited for weekend. Not many luxury hotels in Charlotte. Opted to stay here for luxury collection. Property and lobby are beautiful and well maintained. Service is top notch. Visited for husband's birthday and they were gracious with remarks and a personal card. We had a junior suite and it was ok. Looked dated. However, may have been best hotel offering...

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Thank LThomas1301

Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear LThomas1301,
Thank you for the kind words. We are pleased to hear that for an occasion as special as a birthday, you and your husband chose to spend the weekend with us. We are glad you were able to enjoy our bar, Gallery Restaurant and spa, and had a chance to check out the other amenities available. Our goal...

Only stayed 1 night on way thru town. The facility is top notch and amazing service. Easy check in and they will bend over backwards to help, guide and suggest. Dinning room was also fabulous for a meal. Gym is impressive and small indoor pool is great if you have kids.

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Thank Smcpac91

Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Smcpac91,
Thank you for sharing your experience. It is delightful to hear our staff was so helpful during your stay, and we are pleased you were able to find time to enjoy a meal at Gallery. We hope future travels through Charlotte bring you back to us soon.
Peter Grills
General Manager

The Hotel staff is great, from the bar, to the conference area, shuttle and the front desk. They are all so friendly. The room was very comfortable as was the bed. The tv was weird that it didn't really kick in for the first 5 minutes but then worked properly. The towels were nice and plush with the robes as...

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Thank ahbaggins

Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear ahbaggins,
Thank you for all of the kind words you’ve shared here. It’s wonderful to hear that all of your needs were met for your conference and our staff treated you so well. We appreciate your feedback and hope to serve you again someday.
Sincerely,
Peter Grills
General Manager

I stayed in the Hotel & Lodge (1 night and 2 nights respectively) and enjoyed the lodge more than hotel. The room we were in seemed sparsely decorated and that it was too big for what was placed inside. The lodge was more relaxed, yet still had a nice elevated experience.

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Thank andrewcarey14

Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear andrewcarey14,
Thank you for sharing your review. We’re pleased to hear you were charmed by The Lodge at Ballantyne, our mountain-style hunting lodge with a rocking chair front porch and custom-made North Carolina furnishings. It is a wonderful alternative if you are looking for a more relaxed experience, just as you note. If you find yourself in the Charlotte...

My husband and I stayed three nights for a golf weekend. The resort is beautiful and well maintained. We requested an early check-in and this was accommodated. Unfortunately we were placed in a room that was not the class that we had reserved (no balcony) When we called the front desk they gave us some attitude but when I offered...

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Thank obrienstech

Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear obrienstech,
We appreciate the time you have taken to share your review. We hope you enjoyed our golf course and found it to be as beautiful as it is challenging. In terms of the issues you encountered, we apologize for any oversights on our end. The Veranda is open at 6 AM with coffee and pastries, and if no...

Recently stayed overnight at this hotel for business and was impressed by the quality of the rooms and the service. The rooms were spacious and nicely decorated with a good layout, lots of outlets, modern bathroom, not even any nicks on the furniture. It was really quiet overnight, and my wake-up call prompt (with a human on the other end...

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Thank DAPJr112

Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear DAPJr112,
Thank you for sharing your review. We’re pleased to hear we met all of your expectations and needs for a stay on business. Adding a personal touch is something we always strive to do, and we’re glad you appreciated your wake-up call. Hopefully, your travels can bring you back to Charlotte so we can show you even more...

I was at The Ballantyne in August 2015 for a business conference for 4 days. It was very luxurious and the food & service was excellent. The grounds were beautiful and the Spa and pool was lovely. There were great restaurants in walking distance. I would Definately return anytime I'm in Charlotte.

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Thank DejaVu1115

Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear DejaVu1115,
Thank you for sharing your review. Our guests visiting on business can expect to encounter the same luxury as our vacation guests, and we are pleased to hear your whole experience was memorable. We hope your travels bring you back to Charlotte soon.
Sincerely,
Peter Grills
General Manager

We spent five nights at the Ballantyne in early October as part of an extended wedding party. Pretty much everything about our stay was excellent from the quality of our room (although describing it as having a view of sundown is entertaining as sundown seems to be over the car park!) to all of our interactions with the staff who...

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Thank martin_mcdowell

Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear martin_mcdowell,
Thank you for taking the time to review your experience with us. While dealing with Hurricane Matthew, it was our goal to ensure service did not waiver for our guests, and we are so pleased to hear that you found it remained consistent throughout your stay. It’s unfortunate you didn’t have a chance to golf longer due to...

We got married at the Ballantyne Hotel in September and Allison Meyer did a fantastic job coordinating everything! Our wedding was beautiful and the hotel did a wonderful job decorating our room for our wedding night! All of our guests loved the hotel, food, atmosphere and grounds. Each staff member we met was professional, friendly and did a wonderful job...

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Thank spinard

Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear spinard,
First, allow us to offer one more congratulations to you on your marriage. We could not be more pleased to know that everything was to your liking. While it sounds like our whole team deserves a pat on the back, we will let Allison and Jennifer know that you took the time to personally acknowledge their hard work....

This resort has an amazing championship golf course. We had no problem getting an afternoon mid week tee time at an affordable price. The resort is very nice. The rooms are large and the beds very comfortable. The entire staff are all very professional and helpful. We were always greeted with a smile and a hello. The indoor pool and...

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Thank Dale R

Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Dale R,
Thank you for joining us for a golf getaway. We are pleased that you enjoyed not only a round of golf, but exploring our other outlets, as well. We are sure you earned that steak from our Gallery Restaurant! Your feedback regarding variety in our dining outlets is appreciated and we will make a note of your...

The Ballantyne, located in Charlotte, North Carolina, is a member of Starwood Hotels & Resorts' The Luxury Collection. Guests are welcomed with exceptional service, complemented by a timeless elegance. Enjoy resort-style amenities including spa, golf, fitness, exquisite dining and leisure offerings. The Ballantyne features beautiful hotel rooms, a cottage and lodge retreat with sophisticated meeting, wedding and event venues in a vibrant setting. The Ballantyne is located within 18 miles of Uptown Charlotte and Charlotte Douglas International Airport. In addition to its great accessibility to Charlotte, the hotel is set amidst shopping, dining, retail and a thriving business community....more less

Additional Information about The Ballantyne Hotel and Lodge

Address: 10000 Ballantyne Commons Pkwy, Charlotte, NC 28277-2484

Location:United States > North Carolina > Charlotte

Price Range:
$191 - $419 (Based on Average Rates for a Standard Room)

Hotel Class:4 star — The Ballantyne Hotel and Lodge 4*

Number of rooms: 244

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Also Known As:

The Ballantyne Hotel Charlotte

Ballantyne Hotel Charlotte

Ballantine Resort Charlotte

Hotel Style:

#1 Luxury Hotel in Charlotte

#2 Green Hotel in Charlotte

#3 Romantic Hotel in Charlotte

#6 Business Hotel in Charlotte

#12 Family Hotel in Charlotte

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