Stay logged in everywhere.

At Greenwheels, you only need to log in once in order to reserve a car or change your data. To do this, log in with your username and password. When you don't have an username yet, you can easily create a username to log in. Follow the steps, log in and book your car. Just with 1 login.

Avoid additional charges.

You can extend your reservation via our Customer Service, website, app or the on-board computer. If someone has already booked your car, we will inform you when you need to return the vehicle. If the car is returned too late, causing a problem for the subsequent user, a fee of € 25 will be charged.

Always return your car to its original location, so that the next user knows where to find it. If you are unable to do this, please call to let us know. Users who leave their cars in a different location without reporting back to Greenwheels will be charged € 25.

Cars that are returned must have at least a quarter tank of fuel. If you leave your car with less fuel, you will be charged € 25. The fuel costs will be paid by us and then charged to you in accordance with the kilometres driven.

Check your car for damage before you drive off. If you find new damage, please call us to report this, so that we know you are not responsible. The user’s excess per damage claim is € 350 The liability can be reduced to € 75 per damage event by paying an additional fee of € 4 per reservation.

If a car is returned unclean, we will have to send out one of our employees to clean it, in which case you will be charged €25 for cleaning expenses. Please call us to report any cleanliness issues that you observe immediately (i.e. before you drive off), so that we know you are not responsible.