How to access BIS from my BB

I tried logging into my BIS account, but couldn't remember my password. When I sent my PIN number to get the password sent they said there is no password/member name for the pin. When I try to register a new account, it tells me that it already exists. The email I received back said to access BIS from my device. Help!

I tried logging into my BIS account, but couldn't remember my password. When I sent my PIN number to get the password sent they said there is no password/member name for the pin. When I try to register a new account, it tells me that it already exists. The email I received back said to access BIS from my device. Help!

I thought it was just me having this issue! Glad to know it's not, but still don't know how to get there. Anyone else know?

You should have an email settings icon that takes you there.
It may be hidden, from your desktop hit menu key and select show all.
As for the BIS webpage, your carrier should be able to reset that for you.