Euro .Mac Users – Is your .Mac Service running slow?

MacNN is reporting that European .Mac users are noticing a crippling of downloads from iWeb websites as well as images from the .Mac Web Galleries. Being in the US, I can’t test it for myself, but I can say that I’m not seeing that kind of problem here.

I know we have a large Euro Readeship, so I thought I would ask for your feedback. Is there a problem with .Mac across the pod?

I am also experiencing some slowdowns when uploading to my iDisk and viewing my website (which is served from the iDisk). Its not a huge problem but it is annoyingâ€¦ lets hope Apple get it fixed soon.

.mac is awfully slow in Belgium. It is actually embarassing to send links to my .mac web galleries to my friends and family because they all complain it is so slow… I really hope Apple does something about this.

I am a regular poster to a thread on .Mac Web Gallery discussion forum on the lack of speed of the .Mac service for european customers and have sent dozens of e-mails to Apple .Mac support asking them to resolve the issue. I first made contact with them on the 3 September 2007.
I have asked them to cancel my account and return my money. They will not even reply to my e-mail.
If you are from Europe

DO NOT EVEN THINK ABOUT JOINING THIS RUBBISH SERVICE.

Apples latest reply follows:

I understand that it has been a few weeks now that you have reported this issue to us.

I am sorry for all the frustation this issue has caused and I sincerely apologize for any inconvenience.

We are still working toward a resolution for the issue you have reported. As of today, I can not make any comments on what Apple intend to do and unfortunately I cannot give you any time frame for a resolution.

Be assure that I would love to give you good news but as this time, it is not possible.

I appreciate your patience.

Again I apologize for all inconvenience this issue is causing to you.”

Slow speeds here in Frankfurt too, and back home in the UK. It’s very embarrassing to send my .mac web gallery to friends, as it’s way too slow to load, and sometimes photos don’t appear at all (blank box with a cross in the middle!). For the first time in my life, I’m ashamed to have an apple product as it is so poor.

I wish I had known of these issues before I paid 99 euros. All I can do is echo the warning of Terrence above me and say: DON’T BUY APPLE!

ItÂ´s kind of funny or tragical actually, that Apple made all those great apps like iPhoto and iWeb and provide such a slow connection on .Mac. CanÂ´t anyone tell Mr. Jobs to action in this matter. I mean, if I advise friends to buy macs because it is more easy to use, but some key functions acts like the early ninetees, they probably stick with their Windows machines.

It’s very slow, and it’s a shame. As a concept, iLife, iWeb etc with the DotMac integration is great, but I’m using only some 150 MB because of slow speed: this way it’s kind of usable….
This cannot be the intention of DotMac

I signed up to the account as the back up and syn features are great. But now I’m like everyone else, trying to move photos, files and other files. Just tried to move 50MB from hard drive to Dot Mac, after about twenty minutes the dot mac server gave a warning then dumped the transfer. Also the WHOLE mac seems to slow down, I don’t get it. REALLY REALLY sucks, not worth the cash. I’m in UK with Plus Net and pay for super transfer speeds. I

Is anyone getting cash back for the significant under performance issues?

forget about this service in denmark. I cant imagine why apple offers .mac trials, when it’s a complete bummer to use. i was really trying to see what the buzz was about, but with these speeds…forget it.

If the up the speed, i might consider it again.

Apple guys… think win win for each side, not just your own.
know what I mean?

Hello,
I just signed up for a .Mac trial in Norway. I have just 10 MB (!) of data I want to share between a Mac and a PC. Both computers are connected to iDisk. The transfer rate is so slow (1-2 min) that I cannot use it. I had to download the files locally to the pc – then make changes – and wait painfully long for the transfer. This is totally useless. Stay away from .Mac in Europe until Apple can confirm proper transfer rates.
Finn Ove

Yeah – from Denmark too – i STRONGLY advice my clients and students against dotmac – it completely useless – its really embarrising that they’re pushing the trial runs when you buy a new mac – it gives switchers a really impression of Apple. Actually I’m looking into a class action suite or other means of putting the heat on Apple. it should be pretty easy to rally the needed number of people to raise the money.