Features

Free mobile app for remote thermostat control. Available for Android or iOS.

Remotely adjust your fan controls

Automatic software updates

Manage multiple thermostats at various locations

Precise temperature accuracy +/- 1F

Reliable, proven and secure network

Product Overview Video

Control your comfort with a Wi-Fi Thermostat.

See how convenient remote access is with a Honeywell Wi-Fi Programmable Thermostat.

Rebates

Search forProduct Rebates

Find out if you are eligible for an energy rebate in your area for a Honeywell Wi-Fi Programmable Thermostat. Energy rebates are available for residents of the United States and Canada.

Powered by GreenOhm

Download the App

Download the free app for either Apple or Android devices and control your thermostat from anywhere.

Installation Video

These handy step-by-step videos help make installation of your Honeywell Wi-Fi Programmable Thermostat as easy as possible. Watch the intro video to determine your heating and cooling system type and you’ll be enjoying the comfort of control in no time.

Determine your home's heating and cooling system type.

Watch this video to determine if your home's heating and cooling system is compatible with the Honeywell Wi-Fi Programmable Thermostat.

Install your thermostat

Install the Honeywell Wi-Fi Programmable Thermostat with the help of this video.

Watch this video first. This video explains how to determine the type of wiring you have, remove your existing thermostat, and install your new Wi-Fi thermostat if you have a C-wire. If you do not have a C-wire, you'll be directed to videos for installations with other wiring options.

Connect your thermostat

Connect the Honeywell Wi-Fi Enabled, 7-Day Programmable Thermostat to your Wi-Fi network with the help of this video.

Watch this video after you’ve installed your new Wi-Fi thermostat. This video explains how to connect your new Wi-Fi thermostat to your home wireless network.

Register your thermostat

Register the Honeywell Wi-Fi Enabled, 7-Day Programmable Thermostat with the help of this video.

Watch this video after successfully connecting your new Wi-Fi thermostat to your home wireless network. This video explains how to create a Honeywell Total Connect Comfort account with which you’ll be able to remotely view and set your new Wi-Fi thermostat.

Alternate Wiring Install Videos

Substitute Extra Wire for C-Wire – Install the Honeywell Wi-Fi Enabled, 7-Day Programmable Thermostat with the help of this video.

Watch this video if you do not have a C-wire, but you do have an extra wire in your wire bundle. This video explains how to use the extra wire to provide power to your Honeywell Wi-Fi enabled thermostat.

Substitute G-Wire for C-Wire – Install the Honeywell Wi-Fi Enabled, 7-Day Programmable Thermostat with the help of this video.

Watch this video if you do not have a C-wire or an extra wire in your wire bundle. It demonstrates an alternative option to provide power to your Honeywell Wi-Fi programmable thermostat.

Home Compatibility

In order to power your Honeywell Wi- Fi 7-Day Programmable thermostat (RTH6580WF), your system must contain a c-wire. Use the chart below to confirm that your system meets the compatibility requirements. This chart will determine compatibility with most systems, but as wiring systems vary from home to home, there may be some exceptions.

Does your current thermostat have 110V or higher written on it?

YES:

Not Compatible

NO:

Next Question

Do you have thick wires that are connected using wire nuts?

YES:

Not Compatible

NO:

Next Question

Do you have a wire connected to terminallabeled "C"?

YES:

Congratulations, this thermostat will work with your system.

NO:

Next Question

Do you have an extra wire that is not connected to any terminal on the thermostat wall plate?

Tips & FAQs

General Questions

Install Your Thermostat

Q: I am having difficulty removing my old thermostat.

A: Often times, the thermostat will snap off of the wallplate with moderate pressure. Other times, there might be small screws holding the device in place. If you are unable to pull it off, please refer to your thermostat manufacturer's website or manual for removal instructions. NOTE: Do not place your old thermostat in the trash if it contains mercury in a sealed tube. Contact the Thermostat Recycling Corporation at http://www.thermostat-recycle.org/ or 1-800-238-8192 for information on how and where to properly and safely dispose of your old thermostat.

Q: I have additional wires in my wall that were not connected to my old thermostat. Do I need them to install my new thermostat?

A: An extra unused wire in the wall can be used as the C wire for your new thermostat. The extra wire will also need to be connected to the C (common) terminal at the heating and cooling system. This will provide power to your new thermostat. Please refer to the video section for more information.

Q: My metal jumper wire fell out of my new thermostat, which terminals does the jumper need to be connected to on the thermostat wallplate?

A: The jumper wire can easily be replaced connecting it to the "R" and "RC" terminals on your thermostat wallplate. If you are unable to find the factory installed jumper, a short piece of wire can be used in its place. Please refer to step 1.7 in the Quick Start Guide.

Q: What tools or materials are necessary for the installation of my new thermostat?

A: In most cases, the only tools and materials required are a small flat edge screwdriver, #2 phillips screwdriver, your thermostat ID card (located in the box), and your home Wi-Fi Network password.

Q: How do I know if my old thermostat contains mercury?

A: The thermostat will have a glass tube with a silver liquid inside of the tube. Mercury is typically found in older mechanical thermostats like the Honeywell Round T87 and rectangular T8090. NOTE: Do not place your old thermostat in the trash if it contains mercury in a sealed tube. Contact the Thermostat Recycling Corporation at http://www.thermostat-recycle.org/ or 1-800-238-8192 for information on how and where to properly and safely dispose of your old thermostat.

Q: Do the color of the wires correspond to the letters on my new thermostat?

A: There is no code governing wire colors and thermostat connections. The thermostat should be wired by the letters found next to the wire screw terminal block. If you do not know the letter labels, then you can trace the wires back to the air handler/furnace or heat pump/ac unit. That will allow you to determine the function of each wire at the system and then allow you to attach it to the matching terminal on the thermostat.

Q: What size screwdriver do I need to install my Honeywell thermostat?

A: A small flat edge pocket screwdriver and a No. 2 Phillips screwdriver are recommended.

Q: What is a C wire?

A: The C wire originates from the heating / cooling system and is necessary to complete a 24 volt power circuit which is required to power some thermostats. "C" stands for common and there is no universal color used to designate this type of wire.

Q: I do not have a C wire on my old thermostat.

A: If you do not have a wire connected to a C terminal or one that is labeled C on your old thermostat, there might be an extra wire that is pushed into the wall or wrapped around the wire bundle coming from the wall. Gently pull on the wire bundle to check whether there are any additional wires. If you do not have any additional wires, please refer to the Install Videos for alternative wiring.

Q: Do I need a C wire to install my new thermostat?

A: Yes - the C wire is necessary because it provides power to your new thermostat.

Q: Why do I have to verify that the heating and cooling system door is firmly secured?

A: Most heating and cooling systems have a built in safety switch, which stops power to the heating and cooling system if the door is not secured.

Q: I am not sure whether my new thermostat is wired correctly.

A: Honeywell offers several resources to assist in the wiring of your new thermostat. These resources include: Installation videos, a User Guide and a Quick Start Guide. If you are still unsure if your new thermostat is wired correctly, please contact Honeywell Customer Care at 1-855-733-5465.

Q: My heating and cooling system has a terminal labeled "COM". What is a COM terminal and what do I do with it?

A: A COM terminal is often used as another name for the C terminal and issued to provide power to your thermostat. COM can also refer to a communication circuit and will not provide power to the thermostat. If you have both a C and COM terminal on your heating and cooling system the thermostat should be wired to the C terminal. Please refer to the Quick Start Guide for more information.

Q: What is a cycle rate?

A: A Cycle rate is the maximum number of times a system will run, in an hour, when using 50% of its capacity to maintain a given temperature. For a high efficiency (90%+) gas or oil forced air systems would have a recommended cycle rate of 3. This means the heating system will cycle a maximum of 3 times in an hour. If it is really cold outside the heating system will be on longer and cycle less, if it is mild outside the heating system will run less (be off longer) and again cycle less. Again, the actual on and off time of the heating system will vary as the load on the heating system varies.

Q: How do I find the password to my router?

A: Check the back or bottom of the router or the operating manual for the password. If you are still unable to find the password contact the router manufacturer.

Connect to Your Wi-Fi Network

Q: I cannot connect to my guest network. What do I need to do?

A: Some wireless routers have advanced features like guest networks. It is recommended that you connect your thermostat to your home network. If you must connect to your guest network, then you will need to contact the router manufacture to assist in unblocking port 443 in the guest network firewall.

Q: Are the MAC ID and MAC CRC case sensitive?

A: No, the MAC ID and MAC CRC are not case sensitive. Upper and lower case characters will work.

Q: Why am I not seeing my Wi-Fi setup page?

A: You are probably connected only to your router, not to your thermostat. Try connecting to the thermostat again.

- OR -

The Wi-Fi thermostat works with the new iOS 6, operating system, however iOS 6 does not work for the initial thermostat installation. Please use a Wi-Fi connected computer, Android tablet or smart phone for the initial installation.

Q: I cannot see my New Thermostat on the list of available networks?

A: On the Thermostat Wi-Fi setup page, click on the rescan button to refresh the network list. This can be done multiple times. If this does not work then power down the thermostat by removing the thermostat from the wall plate and then snapping the thermostat back onto the wallplate in after 4-5 seconds. With your device (laptop or smartphone) reconnect to the "New Thermostat" network and open the Thermostat Wi-Fi Setup page again.

If the wireless network is setup to be a non-broadcasting SSID, the user can enter in the network name at the bottom of the page. Enter the network name in the "Add new network" text box, specify the encryption type and click ADD. The new network will appear at the top of the list. Select it, enter a password (if necessary) and select ‘Join’.

Q: Why isn’t my thermostat connecting to my Wi-Fi router even though it is very close to the thermostat?

A: Verify that the password entered for the Wi-Fi router is correct.

Q: Is there a way to extend the signal strength?

A: Most standard routers can be set up to be a repeater. You can also purchase and install a Wi-Fi repeater.

Q: What is the range or distance of the Wi-Fi signal in my thermostat?

A: The thermostat works in typical residential and light commercial applications. The range or distance of the Wi-Fi signal is determined by your router.

Q: My thermostat will not connect to my home Wi-Fi network when I supply the correct password. The thermostat shows "Invalid Password" or "Connection Fail."

A: Honeywell’s Wi-Fi Thermostats are compatible with the following Wi-Fi security standards:

OPEN

WEP PSK

WPA TKIP PSK

WPA2 AES PSK

WPA2 MIXED PSK

WPA AES PSK

WPA2 TKIP PSK

Please change your router settings to use one of the supported security settings above. If unsure how to do this, please contact the router manufacturer.

Q: While connecting to Wi-Fi, my model RTH6580WF or TH6320WF thermostat is stuck on the screen that shows "Connection Successful" and "Wait."

A: Please try the following steps to get past the this screen:

Power down the thermostat for 3-5 minutes by removing it from the wall plate or turning power off at the circuit breaker. Then turn the thermostat back on and verify that the "set time" screen is shown. If the "set time" screen is not shown repeat this process for longer period of time.

After repowering, press the "fan" and the "up" arrow at the same time for five seconds. Press "Next" until ISU "39" is displayed, set it to option "0" with the arrow buttons, and press "Done." This will cause the Wi-Fi radio to reset.

Please restart the Wi-Fi enrollment steps from the beginning.

Register Online for Remote Access

Q: What is My Total Connect Comfort?

A: My Total Connect Comfort is a web portal for remote access to Honeywell Wi-Fi thermostats.

Q: I registered for an account on My Total Connect Comfort but the confirmation email never arrived.

A: It may take several minutes for your confirmation email to arrive from My Total Connect Comfort. Check your junk or spam mailbox for the activation email. The activation email will come from mytotalconnectcomfort@alarmnet.com. If you still cannot find the activation email you may need to use an alternate email account to register your thermostat. If you register with an alternate email and are still unable to find the activation email, please call Honeywell's Customer Care at 1-855-733-5465.

Q: What are the MAC ID and MAC CRC for?

A: The MAC ID and MAC CRC are the unique identifiers used for registering your new Wi-Fi thermostat.

Q: Which password do I use on My Total Connect Comfort during the registration process?

A: Please use the password that you created for your My Total Connect Comfort account. If you do not remember the password you created please click on the Forgot Password link on the user sign-in page.

Q: I want to use other devices to access My Total Connect Comfort and control my thermostat remotely (tablet, laptop, or smart phone). Do I need to register each device separately?

Q: How do I create an account for my new My Total Connect Comfort System?

A:

Start by clicking the Create an Account icon.

Read and Accept the End User License Agreement.

Enter the required contact information on the Create an Account screen and click Next.

An activation email will be sent to you with a link to complete the activation process.

Q: Where is the MAC ID and MAC CRC located?

A: The MAC ID and MAC CRC is the alphanumeric code displayed on the thermostat display during the registration process. It is also located on the thermostat registration card and on the back of the thermostat . Each thermostat has a unique MAC ID and MAC CRC so that it is unique to your application.

Q: My thermostat is unable to register to the Total Connect Comfort website.

A: Verify that the thermostat is correctly enrolled on your home Wi-Fi network. The thermostat will display "CONNECTION SUCCESSFUL" or "REGISTER AT TOTAL CONNECT." You might also see the Wi-Fi Signal strength icon. Verify that the Wi-Fi router has a good internet connection. On your computer, verify that you can open the site at mytotalconnectcomfort.coms. If you cannot open the site, switch off the internet modem for a few seconds, then power it back on.

A: Yes, your my Total Connect Comfort account allows you to have multiple locations registered under one account.

Q: I registered on the Total Connect Comfort website but was unable to login using my new account.

A: Check your email and ensure that you received an activation email. Follow the instructions to activate your account and then login to the website.

Q: Why does my thermostat show error code E02?

A: The thermostat will display error code E02 if the password to the home router was entered incorrectly. The thermostat will automatically progress to the Wi-Fi Set Up screen after 30 seconds.

Q: Why does my thermostat show error code E42?

A: The thermostat will display error code E42 if the home router did not supply an IP address for wireless connection. Verify the home router is enabled for DHCP or power cycle the router and repeat the set up process.