In addition to providing
direct contact to 911 and VTA Customer Service, the towers provide a high-profile,
easy-to-use, ADA-compliant structure that is easily identifiable during an
emergency. The towers have a blue light at the top that is always on and goes
into high-power strobe mode when a call to 911 is placed. The tower and phone
are designed to hold up to the elements and are highly vandal resistant.

Customers may see a working
payphone on a few platforms but VTA's transition into the new emergency phone
tower will provide the riding public a better means to emergency and customer
services.