Book your assistance by phone at the Contact Centre: 02/528 28 28 (open every day from 7.00 a.m. to 9.30 p.m.) or online (click the button below) at least 24 hours in advance for any journey (with or without connections) at 131 train stations across Belgium.

The wheelchair (including the user) may weigh up to 300 kg and may measure up to 75 cm long by 120 cm wide.