We are all avid users of social media—most of us aren’t more than a click, tap, or swipe away from the information we need to accomplish the task at hand. From user-contributed YouTube videos and content on Wikipedia, to quick insights on Twitter and visual inspiration on Pinterest, to moments captured on Snapchat and Instagram, information and learning opportunities are woven into the fabric of our daily lives. Why wouldn’t an employee expect the same I-need-it-now-and-I-know-