“I look forward to coming to work every day. At Quip we are changing the way people work, its exciting to take a step back and realize the value you are adding to millions of people all over the world.”

“To be successful at Quip you have to be willing to try new things because we are still trying to figure out who we are and who we want to be when we grow up. I think the people who are really successful are those that can pick up different projects.”

“As someone with little kids at home, working at Quip is wonderful. Not only does the management team have children too, but everyone is very understanding. If things come up and I need to leave, I have the flexibility to do that. Plus, my kids love coming to the office. I bring them in, I show them around the office, they love getting snacks and running around.”

Open positions

Don’t see a position you fit into?

Software Engineer

Our goal at Quip is to build a new class of productivity tool that every person at every company enjoys using every single day. What we’re looking for: a software engineering generalist who’s passionate and cares deeply about product development.

At Quip, our engineers are always learning new things — we all work cross-platform and full-stack. We pride ourselves on writing high-quality code and maintainable systems that make our lives easier, across Javascript, C++, Python, Java, and Objective-C. Every engineer works on exciting, meaningful projects that impact our technical and product strategy.

We work closely with Product Managers and Designers to define new features, and help map the future of Quip. We’re building the next generation of products leveraging frameworks, such as React, and tackling complex problems related to large-scale backend infrastructure and mobile platforms. We’re building a team of talented, thoughtful people who will work together to build an enduring company that will change the way teams work together.

What we look for

Extraordinary software engineering talent

Knowledge of Python, Objective-C, Javascript, SQL, C++, Java, or the ability to learn them quickly

Experience with web applications, databases, distributed systems, or mobile development is a plus

Passion for learning and working with others to improve yourself, the team, the product, the company

You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.

Software Engineer, New Grad

Our goal at Quip is to build a new class of productivity tool that every person at every company enjoys using every single day. What we’re looking for: a software engineering generalist who’s passionate and cares deeply about product development.

At Quip, our engineers are always learning new things — we all work cross-platform and full-stack. We pride ourselves on writing high-quality code and maintainable systems that make our lives easier, across Javascript, C++, Python, Java, and Objective-C. Every engineer works on exciting, meaningful projects that impact our technical and product strategy.

We work closely with Product Managers and Designers to define new features, and help map the future of Quip. We’re building the next generation of products leveraging frameworks, such as React, and tackling complex problems related to large-scale backend infrastructure and mobile platforms. We’re building a team of talented, thoughtful people who will work together to build an enduring company that will change the way teams work together.

What we look for

BS and/or MS degree in computer science, math, or a related technical field

Knowledge of Python, Objective-C, Javascript, SQL, C++, Java, or the ability to learn them quickly

Experience with web applications, databases, distributed systems, or mobile development is a plus

Passion for learning and working with others to improve yourself, the team, the product, the company

You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.

Software Engineer, Summer 2019 Intern

Our goal at Quip is to build a new class of productivity tool that every person at every company enjoys using every single day. What we’re looking for: a software engineering intern who’s passionate and cares deeply about product development.

At Quip, every engineer works on exciting, meaningful projects that impact our technical and product strategy. We work closely with Product Managers and Designers to define new features, and help map the future of Quip. Our engineers are always learning new things — we all work cross-platform and full-stack. We’re building the next generation of products leveraging frameworks, such as React, and tackling complex problems related to large-scale backend infrastructure and mobile platforms. We pride ourselves on writing high-quality code and maintainable systems that make our lives easier, across Javascript, C++, Python, Java, and Objective-C.

We’re building a team of talented, thoughtful people who will work together to build an enduring company that will change the way teams work together.

What we look for

Enrolled in 3rd year/junior year or higher at a college/university or any year at a graduate school

Working towards a BS or MS in Computer Science, Electrical Engineering or related technical field

Knowledge of Python, Objective-C, Javascript, SQL, C++, Java, or the ability to learn them quickly

Experience with web applications, databases, distributed systems, or mobile development a plus

Passion for learning and working with others to improve yourself, the team, the product, the company

You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.

Senior Technical Recruiter

At Quip, we strive to build a new class of productivity tool that every person at every company enjoys using every single day. Recruiting plays a crucial part in achieving this goal as we identify, recruit and hire the best talent in the market with a strong focus on diversity and transparency.

As a Senior Technical Recruiter, you’ll be responsible for filling our technical roles, such as Software Engineers, Site Reliability Engineers, Data Scientists, Product Managers, Designers and Engineering Managers. You have a proven track record of sourcing and hiring candidates through various sources. You are ready to develop recruiting strategies and able to manage forecasting goals.

Responsibilities

3-months

Able to articulate our Quip candidate profile and offering to candidates while performing screens

Develop a complete understanding of our business model and recruiting procedures/processes

Master our internal process with little supervision and serve as the subject matter expert for recruitment queries and concerns

You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.

Technical Recruiter

At Quip, we strive to build a new class of productivity tool that every person at every company enjoys using every single day. Recruiting plays a crucial part in achieving this goal as we identify, recruit and hire the best talent in the market with a strong focus on diversity and transparency.

As a Technical Recruiter, you’ll be responsible for filling our technical roles, such as Software Engineers, Site Reliability Engineers, Data Scientists, Product Managers, Designers and Engineering Managers. You have a proven track record of sourcing and hiring candidates through various sources.

Responsibilities

3-months

Able to articulate our Quip candidate profile and offering to candidates while performing screens

Develop a complete understanding of our business model and recruiting procedures/processes

Master our internal process with little supervision and serve as the subject matter expert for recruitment queries and concerns

You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.

Associate Employee Recruiter

At Quip, we strive to build a new class of productivity tool that every person at every company enjoys using every single day. Recruiting plays a crucial part in achieving this goal as we identify, recruit and hire the best talent in the market with a strong focus on diversity and transparency.

As an Associate Technical Recruiter, you’ll be responsible for filling our technical roles, such as Software Engineers, Site Reliability Engineers, Data Scientists, Product Managers, Designers and Engineering Managers. You will work partner closely with a Senior Recruiter to develop strategy on recruiting and sourcing candidates in a technical landscape.

Responsibilities

3-months

Able to articulate our Quip candidate profile and offering to candidates while performing screens

Develop a complete understanding of our business model and recruiting procedures/processes

You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.

Recruiting Coordinator (Contract)

At Quip, we strive to build a new class of productivity tool that every person at every company enjoys using every single day. Recruiting plays a crucial part in achieving this goal as we identify, recruit and hire the best talent in the market with a strong focus on diversity and transparency.

As a Quip Recruiting Coordinator, you will own and drive Talent team excellence through strategic operational improvements, premier candidate experience, and process expertise. You will have the opportunity to manage team-wide projects that touch every aspect of recruiting while collaborating with Recruiters, Sourcers, and hiring teams of the highest caliber.

The Recruiting Coordinator’s close working relationship with both recruiters and interviewers provides a unique perspective into the interviewing experience, and you will be an expert at finding solutions that accommodate the diverse needs of everyone involved in the process. This is a high-impact, high-potential role with incredible exposure to all aspects of the business. Join us!

Responsibilities

3-months

You will be familiar with our scheduling tools and organizational products (Quip, Workday, Google Suite), the teams that you support (e.g., Recruiter, Hiring Manager and team members) and their specific needs

Take the lead on all scheduling for your teams’ talent acquisition needs, including phone screens, onsite interviews, team meetings, room rearrangements, and last-minute changes

Partner with the Recruiting Team and Hiring Managers to drive an efficient process for a top-notch candidate experience, identifying solutions as needed

6-months

Identify challenges and implement changes to improve our operational processes, ensuring that we are running like a well-oiled machine

Build out our administrative tools to make sure the recruiting process is seamless for current employees and candidates alike

Assist with coordination of onsite and offsite recruiting events

Support and drive recruiting projects, sometimes working interdepartmentally with Business Operations, Marketing, and Finance

Requirements

Strong ability to manage and prioritize multiple tasks in a high-demand environment while demonstrating professionalism and good judgment

Impeccable attention to detail and organizational skills

Fantastic interpersonal communication skills and experience interfacing with all levels of an organization

A passion for teamwork and positively contributing to the success and reputation of Quip

High level of emotional intelligence and comfort dealing with ambiguity

You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.

Product Engineer

Our goal at Quip is to build a new class of productivity tool that every person at every company enjoys using every single day. What we’re looking for: an engineer with a strong focus on product, who’s an expert in front-end development and is excited to develop their skills in other areas.

At Quip, our engineers are always learning new things — we each have our areas of expertise, but all of us work cross-platform and full-stack. We pride ourselves on writing high-quality code and maintainable systems that make our lives easier, across Javascript, C++, Python, Java, and Objective-C. Every engineer works on exciting, meaningful projects that impact our technical and product strategy.

We work closely with Product Managers and Designers to define new features, and help map the future of Quip. We’re building the next generation of products leveraging frameworks, such as React, and tackling complex problems related to large-scale backend infrastructure and mobile platforms. We’re building a team of talented, thoughtful people who will help us build an enduring company that will change the way teams work together.

What we look for

Extraordinary software engineering talent

Mastery of Javascript/HTML/CSS and a passion for User Experience

Willingness to work cross-platform and cross-language

Experience with databases, distributed systems, or mobile development a plus

Passion for learning and working with others to improve yourself, the team, the product, the company

You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.

Mobile Engineer

Our goal at Quip is to build a new class of productivity tool that every person at every company enjoys using every single day. What we’re looking for: an engineer with a strong focus on product, who’s an expert in mobile development and is excited to develop their skills in other areas.

At Quip, our engineers are always learning new things — we each have our areas of expertise, but all of us work cross-platform and full-stack. We pride ourselves on writing high-quality code and maintainable systems that make our lives easier, across Javascript, C++, Python, Java, and Objective-C. Every engineer works on exciting, meaningful projects that impact our technical and product strategy.

We work closely with Product Managers and Designers to define new features, and help map the future of Quip. We’re building the next generation of products leveraging frameworks, such as React, and tackling complex problems related to large-scale backend infrastructure and mobile platforms. We’re building a team of talented, thoughtful people who will help us build an enduring company that will change the way teams work together.

What we look for

Extraordinary software engineering talent

Expertise in Android or iOS development

Willingness to work cross-platform and cross-language

Experience with databases, distributed systems, or product design a plus

Passion for learning and working with others to improve yourself, the team, the product, the company

You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.

Growth Engineer

Our goal at Quip is to build a new class of productivity tool that every person at every company enjoys using every single day. What we’re looking for: an engineer with a strong focus on product, who’s passionate about growth, making decisions based on data, and is excited to develop their skills in other areas.

As part of Growth, we focus on product changes to get more engaged teams using Quip. We develop hypotheses about how to increase team adoption, and we challenge ourselves to find the shortest path to validating those hypotheses. We optimize for learning by building minimum viable products, recording videos of user tests, running A/B tests, and talking with our users. We also invest heavily in tools that let us iterate and analyze data as quickly as possible. The faster that we iterate, the faster we’ll learn.

We work closely with Product Managers, Designers, Customer Success, and Marketing to get a deep understanding of user engagement. We care less about “growth hacking” and more about measurably growing the product by solving real problems for our users.

At Quip, our engineers are always learning new things — we each have our areas of expertise, but all of us work cross-platform and full-stack. We pride ourselves on writing high-quality code and maintainable systems that make our lives easier, across Javascript, C++, Python, Java, and Objective-C. Every engineer works on exciting, meaningful projects that impact our technical and product strategy. We’re building a team of talented, thoughtful people who will help us build an enduring company that will change the way teams work together.

What we look for

Extraordinary software engineering talent

Passion for understanding user behavior and making data-driven decisions

Willingness to work cross-platform and cross-language

Experience in design, statistics, user psychology, or writing a plus

Passion for learning and working with others to improve yourself, the team, the product, the company

You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.

Infrastructure Engineer

Our goal at Quip is to build a new class of productivity tool that every person at every company enjoys using every single day. What we’re looking for: an experienced engineer, who’s an expert at building scalable systems, and is excited to develop their skills in other areas.

At Quip, our engineers are always learning new things — we each have our areas of expertise, but all of us work cross-platform and full-stack. We pride ourselves on writing high-quality code and maintainable systems that make our lives easier, across Javascript, C++, Python, Java, and Objective-C. Every engineer works on exciting, meaningful projects that impact our technical and product strategy.

We work closely with Product Managers and Designers to define new features, and help map the future of Quip. We’re building the next generation of products leveraging frameworks, such as React, and tackling complex problems related to large-scale backend infrastructure and mobile platforms. We’re building a team of talented, thoughtful people who will help us build an enduring company that will change the way teams work together.

What we look for

Extraordinary software engineering talent

Expertise in large-scale infrastructure or distributed systems

Willingness to work cross-platform and cross-language

Experience with databases, product design or mobile development a plus

Passion for learning and working with others to improve yourself, the team, the product, the company

You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.

Head of Sales Strategy & Analytics

Our Business Operations team defines Quip’s go-to-market strategy and builds the systems that make it run efficiently. We work on exciting and meaningful projects that impact all functions of our business. As a member of our small but mighty team, you will constantly be learning. You will tackle complex questions and work closely with our Marketing, Sales, Customer Success and Product leaders to build and execute strategy.

As we grow and scale the Quip business, we are seeking a Director who can drive and refine our go-to-market approach. The role will span high-level strategy to aspects of everyday sales tactic; you will work closely with senior Salesforce executives to achieve consensus on key issues and have the opportunity to hire and manage a team of analysts, while simultaneously figuring out how to string together a complicated dataset to provide a propensity-to-buy list for a regional sales manager.

Skills & Experience

7-10 years of experience in an analytical role within a technology business. Preference for Sales Strategy, Business Intelligence/Analytics, Management Consulting, Venture Capital/Private Equity, and/or Investment Banking backgrounds

Bachelor’s degree; MBA a plus

Superb analytical skills, technical aptitude and attention to detail

Experience with SQL, Tableau, and/or Business Objects (or similar analytical packages) a plus

Excellent and diverse communication and project management abilities

Extensive track record of building high-quality and complex spreadsheets, models and presentations

Exposure to, and proficiency in, Salesforce.com preferred

Interest in the SaaS/CRM/Collaboration industry and an appreciation for Quip’s approach to the market

You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.

AVP, Sales

Our sales team builds Quip’s business by forging life-long relationships with our customers. We sell more than just a collaboration tool; we’re bringing joy to modern businesses as we help them discover a new, better way of working.

Quip’s Chief Revenue Officer is the Head of Sales, and will lead the Quip Sales organization. This role will be responsible for defining and executing the Quip go-to-market strategy, including developing plans for long term revenue growth and targeted customer acquisition. This position reports to Quip’s CEO.

Primary Responsibilities

Develop growth and new customer acquisition strategies in partnership with Quip’s executive team and Salesforce’s sales leadership, establishing both short-term results and long-term strategy, including revenue forecasting

You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.

RVP, Sales

Salesforce, the Customer Success Platform and worlds #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you- go business model, and a new integrated corporate philanthropy model. These founding principals have taken our company to great heights, including being named one of Forbes’ “World’s Most Innovative Company” five years in a row now and one of Fortune’s 100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for “family”) made up on our employees, customers, partners and communities, we are working to improve the state of the world.

Quip is Salesforce’s collaboration and content platform for the “new worker”and is quickly emerging as the application to drive increased employee, team productivity and helping to dispense with long emails chains and endless meetings. As a newly acquired company by Salesforce, Quip enjoys being a part of a well respected, innovative thought leader while remaining a nimble, fast growing and emerging Team. In partnership, Quip stands poised to become the new way to “get work done better and faster.”

Responsibilities

Lead and Support direct reports by participating and leading in client and prospect meetings or engaging other corporate resources as required

Ongoing development of sales team which includes recruiting, hiring and training new reps on the Quip sales process

Engineering Manager

Our goal at Quip is to build a productivity suite that every person at every company loves using every single day. What we’re looking for: a thoughtful manager with a background in software engineering who will help shape the way we operate and grow as a team.

At Quip, engineering managers focus on people first. Our priority is to ensure that engineers are challenged, have the opportunities and resources to grown and learn, and to empower each individual to make decisions that are in their best interest. We are mentors, coaches and advocates. It’s our responsibility to understand the needs of each engineer and represent them in the course of our work.

Our team of engineers is incredibly strong and experienced. We focus on keeping a dynamic, healthy and productive team by looking for ways to improve happiness and efficiency — always while fostering and maintaining transparency, communication, and Quip’s culture. We help engineers prioritize and manage the scope of their projects and act as advisors and sounding boards, providing operational support where useful. We are responsible for the sustainable growth of the team, emphasizing diversity and inclusion and ensuring that new engineers have the best possible experience.

As engineering managers, we work closely with our team of engineers, as well as Product Managers, Designers, the Business team, and leadership to shepherd new projects and help map the future of Quip. We’re building a team of talented, thoughtful people who will work together to build an enduring company that will change the way teams work together.

What we look for

Technical leadership or management experience

Positivity and open communication

Empathy and a love of working with people

Strong background in software engineering

Passion for learning and working with others to improve yourself, the team, the product, the company

You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.

Site Reliability Engineer

At Quip, we have built what we think is an amazing new way for teams to collaborate, communicate, and make decisions, whether you’re three friends in an office, or one of the largest companies on the planet with tens of thousands of employees at all corners of the globe. Our SF-based Site Reliability Engineering (SRE) team makes sure that Quip is delightfully fast, always available for our customers whenever they need it, and well-insulated from unpleasant surprises or outages.

We never lose sight of the principle that you cannot meet these goals at the expense of the team working on them: maintaining a healthy and supportive work environment that encourages happiness, good work-life balance, and technical and personal growth is as of much a core value for us as having top-notch operational standards.

Our team focuses on keeping our product running smoothly, consistently, and without manual toil, in both public cloud services or bare-metal on-premise environments. We continually improve our technology and processes to create easy-to-understand robust scaling, observability, and automation. SRE works closely with the rest of engineering to continue shipping new features to delight our customers and spread Quip to new teams, quickly and with little risk. We work to continually reduce the complexity that comes along with running large featureful applications over the Internet, especially for enterprise customers.

We know we have a keen product, and a fantastic place to work, and we’re looking for some great people to join our SRE team to keep everything that way!

You would get the opportunity to

Maintain our observability and automation at the level where we need it to be, by extending existing infrastructure, setting up open source projects, or even developing custom solutions when necessary.

Investigate and repair bugs, mysterious occurrences, and production issues throughout the entire system, in concert with product and infrastructure engineers.

Champion operational excellence and production quality across the entire company, via production readiness reviews, system refactoring projects, and leading by personal example.

Skills and technologies you’d use (and learn or improve!) here

Building efficient scalable products on top of public or privately-run cloud services.

Understanding, modifying, and writing Python code, both in our product codebase, and in supporting infrastructure for automation.

You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.

Marketing Strategy and Operations Manager

As a Marketing Strategy and Operations Manager you will work to create scalable processes that ensure best practices in lead generation and database management. You will also conduct complex data analyses that will be used to inform strategic decisions by stakeholders from across the company. You will be working in a fast-paced environment managing multiple projects at once.

Responsibilities

Manage technical aspects of key marketing systems (marketing automation, CRM used to generate, distribute, and report on leads and ecommerce business

Establish and maintain scalable processes that ensure best practices in campaign and lead management

Create and maintain metrics reports on marketing and sales activities, effectiveness, and business impact

Analyze marketing and sales data to develop insights and make recommendations on areas for optimization

Monitor and maintain data quality within the marketing database

Evaluate new technologies and add-on applications to improve and optimize marketing team performance

You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.

Product Manager

Our goal at Quip is to build a new class of productivity tool that every person at every company enjoys using every single day. What we’re looking for: a generalist Product Manager who’s passionate and cares deeply about product development.

We work closely with Software Engineers and Designers to define new features, and help map the future of Quip. We’re building a team of talented, thoughtful people who will work together to build an enduring company that will change the way teams work together.

Responsibilities

Collaborate with product leadership team to understand and communicate products and solutions, key value propositions and positioning differentiators

Work with readiness and launch teams to develop detailed launch plans to support the internal and external roll out of new solutions and features as well as lead special projects as necessary to take product features and releases to market

Work collaboratively with product and corporate marketing teams to create product collateral, presentations, demos and sales tools to support the launch of new products and new product features

Serve as the subject matter expert for assigned products across the organization and externally

You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.

Technical Project Manager

Quip’s mission is to build a new class of productivity tools that every person at every company enjoys using each day. We’re looking for a seasoned product analyst who can surface actionable insights that transform our product. This role will primarily focus on informing product strategy and development by deriving insights from our data and presenting them to key stakeholders.

The technical project manager will assist in helping the largest organizations in the world deploy Quip to their employees, customers, and partners. You’ll partner with cross-functional teams like engineering, product, and design to help our largest customers deploy and maintain complex integrations with Quip. Enable business change through management of complex, ambiguous programs that span across multiple teams and organizations.

Responsibilities

Represent Quip to Fortune 100 companies, ensuring that they see and realize the value that Quip brings to their enterprises

Manage the vision, scope and success criteria for deployments while ensuring alignment of vision, objectives, outcomes, and expectations

Identify, report and manage risks, assumptions, and mitigations at the delivery level for programs/methods/efforts

Responsible for developing and executing deployments at a programmatic level:

You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.

Product Designer

Quip, a Salesforce company, is on a mission to change the way teams work together. We’re doing this by building a new class of productivity tool that every person at every company enjoys using every single day.

We’re looking for a hard-working, critically-thinking, and self-motivated Product Designer to join the small and passionate Quip design team. This designer must excel at visual design work (both working within visual systems and inventing new visual systems), possess proven interaction design experience, and be confident and comfortable navigating all aspects of the design process.

The ideal candidate has significant experience designing beautiful, effective web, mobile, and desktop applications with user-focus, a creative mindset, and pixel-perfect attention to detail. This person must be able to understand the underlying business objectives, rapidly problem solve though mockups and prototypes, and positively respond to creative feedback. We’re looking for someone who is comfortable with autonomy and ambiguity, capable of providing product direction, and driving consensus on their team, while working collaboratively with product managers, engineers, and executive stakeholders.

You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.

Product Data Scientist

Quip’s mission is to build a new class of productivity tools that every person at every company enjoys using each day. We’re looking for a seasoned product data scientist who can surface actionable insights that transform our product. This role will primarily focus on informing product strategy and development by deriving insights from our data and presenting them to key stakeholders.

Our Data Science and Analytics team is small, which means that flexibility is crucial. As a product data scientist at Quip, you’ll partner with cross-functional teams like engineering, product, and design. You’ll also be a self-starter who isn’t afraid to dive deep into the data, look ahead for potential opportunities and broad impact, and plan the data and product roadmap accordingly.

Responsibilities

Work cross-functionally with product managers, engineers, and designers to improve Quip using insights from data

Deep dive into product areas and identify opportunities for product change and improvement

Define key success metrics and event logging for new product features

Build dashboards and reports to provide visibility into product goals and decisions

Design and analyze product experiments to test proposed product features

Empower the broader organization with the skills and tools to make data-driven decisions

You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.

Web Developer

Our goal at Quip is to build a new class of productivity tool that every person at every company enjoys using every single day. We’re looking for a web developer that’s passionate about building delightful brand experiences and has a deep familiarity and comfort with all aspects of the process of web development, including version control.

As Quip’s web developer, you will be responsible for our product marketing website, including the development and source code management of the site. You will work closely with the design, product engineering, and marketing teams to prototype, iterate, and launch new experiences that define Quip to perspective customers. The ideal candidate has multiple years of experience — at an agency, on an in-house team, or as a freelancer — working on a large-scale, customer-facing websites and enjoys jumping between both the big picture and the details.

What we look for

Mastery of web development fundamentals

Track record of building and working with responsive, dynamic web pages

An eye for and a passion for crafting pixel-perfect web experiences

Fluency in HTML, CSS, and JavaScript

Familiarity with modern technologies including Flexbox and CSS animations

Strong proficiency with version control systems, including Git

Comfort with Python-based and React-based web frameworks

Experience with Bootstrap is a plus

Experience with A/B testing and tools like Marketo, Optimizely, and Intercom is a plus

You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.

Visual Designer

Quip, a Salesforce company, is on a mission to change the way teams work together. We’re doing this by building a new class of productivity tool that reduces daily meetings and emails, and we’re looking for a multi-disciplinary designer with a strong visual aesthetic and an understanding of what makes brands tick.

Our design team is small, but we have a big impact on Quip. We’re currently stacked with some very accomplished product designers, and we’re looking to build out the visual team with equally great talent. That’s where you come in. You’ll be working closely with our Art Director (and with other designers, engineers, and marketing managers) on branding and marketing collateral for Quip. This includes, but is not limited to: website design, email/advertising/marketing campaigns, swag, event collateral, and other extensions of the Quip brand. We do critiques twice a week. They’re fun.

This role has big opportunities for growth, and you’ll be in a unique position to work on a variety of projects with a variety of teams. Come build Quip with us.

What we look for

Strong visual aesthetic with a thorough understanding of design principles

Skilled in multiple disciplines across design, with a passion for branding

What to send us

Diversity Program Lead

Quip is dedicated to growing a diverse organization with an emphasis on equality and inclusiveness. As a Diversity Program Lead, you will ideate, strategize and execute on Diversity and Inclusion programs and related recruiting efforts across the organization.

This role will partner closely with various business units to embed Diversity as a top focus and key value within each function. This person will work closely with Recruiting to ensure we are identifying, attracting and engaging underrepresented candidates, and will partner with Quip executives and leaders to ensure we are fostering an inclusive environment by driving our strategy and plans in this area and through focus on execution - driving training programs, best practices and analyzing our efforts.

Responsibilities

Build and execute plans and programs to attract, retain and promote a diverse workforce at Quip

Define metrics for measuring the effectiveness of diversity initiatives implemented and report to Executive Team and broader Company on progress

Drive Quip’s internal & external events strategy for Diversity

Serve as internal & external community liaison to develop partnerships and to promote diversity and inclusion

Lead Quip’s external communication efforts around Diversity and Inclusion

Requirements

Proven track record of leading Diversity and Inclusion strategy and initiatives

Ability to partner with recruiting to diversify candidate pipelines

Excellent program and project management skills

Demonstrated ability to follow-through and meet deadlines effectively and efficiently

You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.

Manager of Enterprise Customer Success Managers

Quip’s mission is to build a new class of productivity tools that every person at every company enjoys using every single day. We are looking for a High Touch Customer Success Lead to own and drive Quip’s enterprise segment success by building long-term partnerships with our most strategic enterprise customers on their journey to true business and cultural transformation.

First things first: this is not your average Customer Success team. We are a lean, do-it-all team with the mission to inspire and enable hundreds of thousands of employees at each company to change their daily workflow habits (looking at you, email and meetings). And we live on the leading edge of our product, evangelizing the Quip vision to our enterprise customers while also representing their voice as we partner with our Product team to shape the future of Quip.

Qualities to be successful

You live for your team members and care deeply about the team’s culture and shared principles, challenging and supporting one another every day, treating everyone with respect, and celebrating how each person’s unique background, experience and ideas make us all better individually and as a whole

You have an operational mind and can build an efficient business function based on clear and measurable strategy, methods & KPIs

You are extremely perceptive and are highly emotionally intelligent, allowing you to create meaningful relationships with your colleagues as well as your customers

You are optimistic, curious, resourceful and inspired to push past the status quo

You don’t bring your ego to work and could care less about titles, but you are always read to step into escalations and executive conversations

You are rooted in prioritization and use a clear framework to drive decision-making without over-analysis

You always act with honesty, integrity, humility and a focus on the team’s success above your own accomplishments

Primary responsibilities

Own, drive and affect change within a customer portfolio that includes many of the world’s largest companies, ensuring that each customer achieves its desired outcomes & transformation by leaning into Quip

Set strategy, KPIs, and create best practices to enable the High Touch team to deliver the best possible service, experience and partnership for our most strategic customers

You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.

Success Manager, Strategic Proof of Concepts

Quip’s mission is to deliver a world-class productivity platform that every user at every company enjoys using every day. The Customer Success team works to inspire the most innovative Enterprises to do more meaningful work using Quip.

An ideal candidate will have experience building relationships with Enterprise customers, able to drive business outcomes and gracefully manage competing priorities. Members of the Proof of Concept team are consultative, collaboration thought leaders; hungry for that new challenge.

As a Success Manager on the Proof of Concept team you will inspire a strategic portfolio on a new way of working. This role is based in San Francisco, CA and may require 25% travel.

Your job is part Quip consultant, program manager, and collaboration coach. We take a multi-disciplinary approach to end user success and can naturally communicate with C-level executives, and your cross-functional partners. With a focus on delivering high-quality outcomes, approximately 60% of your time will be spent aligned to strategic account teams, and 40% of your time will be dedicated to new program creation and execution.

A strong candidate will be proactive about problem solving, unafraid to ask questions and seek out answers, and thrive in a rapidly changing environment where one is responsible for design, execution and analysis. And as a customer advocate, you are deeply empathetic about others.

Responsibilities & Experience

5+ years experience in Customer Success or a customer-facing role

Strategic, analytical, naturally curious and can drive solutions from idea through execution

An effective oral and written communicator who is comfortable navigating C-level conversations

A diplomatic team player who is self sufficient and poised under pressure

Adept at managing competing priorities

Empathetic, and able to build trusting internal and external relationships

Preferred

You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.

Success Manager, Scale Customer Success

Quip’s mission is to deliver a world-class productivity platform that every user at every company enjoys using every day. The Scale Customer Success Group ensures all customers have a seamless deployment and adoption of Quip. A strong candidate will be a customer advocate, product evangelist and have experience building successful programs at scale.

As a Success Manager on the Scale team, you will work with a portfolio of fast growing, Enterprise customers. Members of the Scale Customer Success team are challengers and experts in synthesizing data to build more effective programs and relationships. This role is based in San Francisco, CA.

We take a thoughtful and consultative approach to help customers realize value quickly. We inspire teams to use Quip to work better and together and drive meaningful business results. Focused on sharing best practices, a Scale CSM at Quip is deeply empathetic about customers and the internal teams they partner with.

With a focus on high impact programs, approximately 40% of time will be devoted to program creation and execution, 30% of time will be spent deploying new customers and 30% of your time will be dedicated to managing the health of a customer portfolio of growth customers in the Enterprise segment.

Requirements

5+ years experience in Customer Success

Results driven, self-sufficient and highly organized

A creative problem solver with a proven track record of building effective and high impact programs

An effective oral and written communicator who is comfortable leading C-level conversations

Empathetic, and able to build trusting internal and external relationships

You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.

Success Manager, High Touch

Quip’s mission is to build a new class of productivity tools that every person at every company enjoys using every single day. We are looking for a High Touch Customer Success Manager to lead our most strategic enterprise customers on their journey to true business and cultural transformation.

First things first: this is not your average Customer Success position. We are a lean, do-it-all team with the mission to inspire and enable hundreds of thousands of employees at each company to change their daily workflow habits (looking at you, email and meetings). And we live on the leading edge of our product, evangelizing the Quip vision to our enterprise customers while also representing their voice as we partner with our Product team to shape the future of Quip.

Qualities to be successful

You are a clear, confident and compelling communicator — in writing, in conversation and in front of an audience

You pride yourself on being a product expert — you can articulate the vision like a Product Manager, you can give an effective demo in your sleep, and you are creative and dynamic enough to improve a customer’s workflow on the spot without any prep

You are extremely perceptive and are highly emotionally intelligent, making you agile in adapting your executive presence and approach to any audience and personality

You are an expert project manager who ruthlessly prioritizes, deftly manages stakeholder expectations, and ensures all key objectives and timelines are met

You are resourceful, scrappy and creative — if a playbook doesn’t exist yet, you go figure it out and build it for the whole team to use

You are confident in technical conversations — hearing “API” doesn’t make you run and hide

You live for your teammates and care deeply about the team’s culture and shared principles, challenging and supporting one another every day, treating everyone with respect, and celebrating how each person’s unique background, experience and ideas make us all better individually and as a whole

Responsibilities

Own, drive and affect change at the world’s largest companies, ensuring that each customer achieves its greatest possible business transformation and success with Quip

Build long-term, trusted relationships with key executives and influencers across your portfolio of customers, navigating large, complex organizations to elevate the perception of Quip from a “vendor” to “partner” to even “friend”

Drive the positive evolution of our product by sharing with the Quip team insights which thoughtfully represent our customers’ needs, wants, and desires for our product, alongside the context of their business, their personas and their culture

Be the ultimate storyteller in showcasing the compelling impact on your customers’ business made possible by their use of Quip, and share those stories internally across Quip to 1) help inform our Go-To-Market strategies and 2) partner with our Customer Marketing team to tell these transformation stories publicly

Partner with Sales (Quip and Salesforce) to identify customer growth opportunities based on demonstrated value, and help strategize and execute plans to earn additional spend from the customer

Requirements

5+ years demonstrated success in a dynamic, cross-functional, customer-facing role (SaaS preferred)

Proven track record of taking initiative to proactively identify & solve problems with autonomy and confidence

Adept at moving quickly between low-level execution and high-level strategic thinking and organization

A passion for solving business problems with creativity, empathy, and pragmatism

Excellent interpersonal skills — you build trusted relationships with both customers and colleagues

Strong attention to detail

Experience working with C-level executives in the enterprise cloud software market

You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.

Level 3 Technical Support

Quip’s mission is to build a new class of productivity tools that every person at every company enjoys using every single day. Our Support team is looking for Level 3 Technical Support who will provide expert, thoughtful, quick, and consultative support. Our end users are creative, passionate, and dedicated to changing the way they work; our Support team's mission is to help these users along that journey.

The Level 3 Technical Support member is focused on assessing, managing, and solving our users' most complicated and technical issues. By developing strong cross-functional relationships, they contribute to the building of scale-able solutions, leading to increased efficiency for the entire user support and operations team. They are skilled at balancing and prioritizing the immediate needs of roughly 10 users per day while identifying the highest leverage opportunities to make the team more effective and productive.

A strong candidate will be truly passionate about providing support, have an expertise in prioritizing complicated tasks, possess a strong technical background, and will be skilled in developing meaningful cross-functional relationships at Quip.

Qualities to be successful

You absolutely love providing support and you are passionate above solving problems

You are optimistic, curious, resourceful and inspired to push past the status quo

You have a knack for building relationships across Salesforce to define best practices for leveraging the entire Salesforce Support ecosystem

You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.

Training & Development Specialist, Customer Education

At Quip, we’re committed to helping people work better. Our mission in Customer Education is to effectively communicate information to our customers and inspire them to use and love Quip. We exist to drive adoption of our product and help our customers love Quip.

Our Training & Development Specialist, Customer Education role will be responsible for supporting the growth of the brand new Customer Education program at Quip. We are seeking an experienced, high caliber Customer Education superstar to help develop solutions to ensure our customers have access to best in class Education forums so that they can scale their programs to thousands of employees. You will have the opportunity to work cross functionality with our customer success, product, and marketing teams to provide a seamless experience for our customers. Joining our team means that you will have the opportunity to help build and scale brand new programs and make immediate positive impact to the organization.

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