About us

Having Payment Difficulties?

Should you be experiencing financial difficulties or think you might not be able to meet your mortgage repayment now or in the future it is important that you contact us immediately.

We have a number of options that may assist you and we will work with you to try to agree a solution that meets your circumstances. Your call will be answered personally by trained, friendly, staff on the numbers below:

We may monitor and/or record your telephone conversations with the Society to ensure consistent service levels (including colleague training). If you are contacting us by email and not using our secure email facility, please remember not to send any personal, financial or banking information because your information isn't secure.

The products and services on this site are available to UK residents only. Mortgage applicants must be 18 years or over. Mortgages are subject to eligibility, status and financial standing.

The Society's main business is the provision of savings products, mortgages and general insurance.

Leeds Building Society is a member of the Building Societies Association.

Leeds Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Leeds Building Society is registered on the Financial Services Register under number 164992. You can check this on the FCA website at www.fca.org.uk/firms/systems-reporting/register or by calling 0800 111 6768. Buy to Let mortgages which are for business purposes are exempt from FCA Rules.