The food was ok. Movie selection was decent and the screens are a lot better than on jet airways.

Boarding was a little delayed. Service was a little slow, but the crew was courteous and did their best.

YYC

LHR

Mediocre 2,0

JustFly did not release my coupon to Lufthansa or Air Canada, and so I was nearly prevented from flying.

YYC

YYZ

Bueno 7,0

Able to Get later flight since original flight cancelled.

flight delayed 2 hrs because of weather. Staff did not want to reschedule my next connector, just the Toronto flight

YYZ

BOS

Excelente 9,0

The flight from Toronto to Boston is extremely short, about an hour. I don’t feel as though I can rate the food since I didn’t buy any, it just doesn’t give me an option to not rate it. It was a completely full flight. It was as comfortable as can be. It’s a smaller plane so you feel everything but the captains were good flyers.

I’m not sure if this is something I can really complain about but I wish the flight attendants would’ve spoken a bit lower. For a plane where half of the people there had missed their connecting flight and were put on a 6:30 am flight, I don’t think we wanted to hear about their detailed personal lives.

ICN

YYZ

Excelente 9,6

This was my first time flying Air Canada. Our flight was delayed by 4 hours because they had to deice the plane. Yes it was frustrating but I would much rather have a flight of upset passengers then risking our lives. The captains and the crew went out of their way to make sure that we were the most comfortable. They gave us food and drinks as we waited and were extremely patient. Upon arrival many passengers had missed their connecting flights, including myself. They put us on the next flight out and gave all passengers a hotel and meals for the night. I would definitely recommend Air Canada. The plane itself is also pretty spacious so don’t be afraid to fly economy.

Nothing really. They were great. I mean, definitely wished my flight wasn’t delayed. Although It wasn’t their fault that they needed to deice the plane, that’s something that should’ve been accounted for way before our flight was supposed to take off.

The breakfast on the international flight was pretty good. However, there were more frequent snacks and healthier options when I flew internationally on Delta.

I didn’t like that my pre-flight request for gluten-free snacks/meals was ignored. I didn’t like the attitude of one flight attendant who couldn’t bring herself to empathize with my allergy to gluten— which causes painful cracks in my palms and fingers.

ORD

CLE

Excelente 9,3

Wasted a lot of time for boarding. Not smooth at all

IAD

DEN

Aceptable 4,0

Never made it on that flight

EWR

SJU

Excelente 10,0

EWR gate personnel tried to move things along. Seat was roomie and the flight attendants were pleasant. Flight was on time and landed early. No complaints.

Long TSA lines at EWR, but they moved.

GUM

MNL

Bueno 6,6

Staff was great

getting off the plane was very time consuming despite being already landed. Not entirely sure why but this was the first time getting off a plane took some time. im sure the staff was working hard but I’m unsure why it took some time.

I payed extra 35$ for my seat but there was no leg space at all . There were already two metal boxes under my seat I literally crunched my feet under the seat . Worst travel of my life. The food options were over by the time they came to us. So had to eat what was remaining. Not good at all

BOS

MUC

Aceptable 4,0

Worst food ever. Stewardess could not figure out where my seat was . Seemed unfamiliar with the plane.

BOM

FRA

Excelente 8,3

Smooth and comfortable flight . Awesome service by the crew

ATH

FRA

Mediocre 2,6

Flight was fine...

When two passengers got into a brawl over who knows what, it took two hours for the police to come on board and take them off the flight.
They should have been removed quickly.
Missed connecting flight.
Messed my day up big time.

so late. no explanation... something about the weather bad in Boston? but that wouldn't explain every flight being late. And as usual Kayak did a better job of giving delay info than Air Canada!

YYZ

BOS

Excelente 9,0

The flight from Toronto to Boston is extremely short, about an hour. I don’t feel as though I can rate the food since I didn’t buy any, it just doesn’t give me an option to not rate it. It was a completely full flight. It was as comfortable as can be. It’s a smaller plane so you feel everything but the captains were good flyers.

I’m not sure if this is something I can really complain about but I wish the flight attendants would’ve spoken a bit lower. For a plane where half of the people there had missed their connecting flight and were put on a 6:30 am flight, I don’t think we wanted to hear about their detailed personal lives.

YYZ

FLL

Excelente 9,3

The crew at the airport and on the plane were excellent. We were on a family holiday with young ones and the crew really took care of our needs. They were extremely courteous and attentive.

The inflight entertainment options could be more current. We found the options limited... it was a good thing that the flight was short.

YYC

YYZ

Bueno 7,5

ground crew were friendly

YYC

LHR

Mediocre 2,0

JustFly did not release my coupon to Lufthansa or Air Canada, and so I was nearly prevented from flying.

The flight from Toronto to Boston is extremely short, about an hour. I don’t feel as though I can rate the food since I didn’t buy any, it just doesn’t give me an option to not rate it. It was a completely full flight. It was as comfortable as can be. It’s a smaller plane so you feel everything but the captains were good flyers.

I’m not sure if this is something I can really complain about but I wish the flight attendants would’ve spoken a bit lower. For a plane where half of the people there had missed their connecting flight and were put on a 6:30 am flight, I don’t think we wanted to hear about their detailed personal lives.

DFW

YVR

Aceptable 4,0

Around $700 air fair for round trip flight to Asia is a good deal.

The flights between Vancouver and Dallas are small and tight, very uncomfortable. Normal carry on csn not fit into overhead bins.

YYC

YYZ

Bueno 7,5

ground crew were friendly

YYZ

RSW

Excelente 8,0

Bags were available when we got to carousel

It took longer than average for them to open doors once at gate. That’s probably why bags were available.

YYC

YYZ

Bueno 7,0

Able to Get later flight since original flight cancelled.

flight delayed 2 hrs because of weather. Staff did not want to reschedule my next connector, just the Toronto flight

Flight delayed 154 minutes. Lines to board were not marked as to which lone to use. No info provided by airline personnel to assist in choosing which line. Long wait for luggage. In excess of 25 minutes.

Delayed flights leading to incredibly tight connection times, staff inconsistent with messaging re the source of the delay, zero compassion for customers, offering $700-$1,400 to get off the plane when you charge $200 to change a flight 2 weeks in advance is especially galling! Will not fly with United again whenever there is a viable alternative to my destination.

GUM

MNL

Bueno 6,6

Staff was great

getting off the plane was very time consuming despite being already landed. Not entirely sure why but this was the first time getting off a plane took some time. im sure the staff was working hard but I’m unsure why it took some time.

ORD

CLE

Excelente 9,3

Wasted a lot of time for boarding. Not smooth at all

EWR

SJU

Excelente 10,0

EWR gate personnel tried to move things along. Seat was roomie and the flight attendants were pleasant. Flight was on time and landed early. No complaints.

JustFly did not release my coupon to Lufthansa or Air Canada, and so I was nearly prevented from flying.

YYZ

BOS

Excelente 9,0

The flight from Toronto to Boston is extremely short, about an hour. I don’t feel as though I can rate the food since I didn’t buy any, it just doesn’t give me an option to not rate it. It was a completely full flight. It was as comfortable as can be. It’s a smaller plane so you feel everything but the captains were good flyers.

I’m not sure if this is something I can really complain about but I wish the flight attendants would’ve spoken a bit lower. For a plane where half of the people there had missed their connecting flight and were put on a 6:30 am flight, I don’t think we wanted to hear about their detailed personal lives.

YYZ

RSW

Excelente 8,0

Bags were available when we got to carousel

It took longer than average for them to open doors once at gate. That’s probably why bags were available.

YYC

YYZ

Bueno 7,5

ground crew were friendly

DFW

YVR

Aceptable 4,0

Around $700 air fair for round trip flight to Asia is a good deal.

The flights between Vancouver and Dallas are small and tight, very uncomfortable. Normal carry on csn not fit into overhead bins.