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The water meters for residents and businesses in Colby are read monthly on or near the 20th of the month. The bills for the water used are mailed to the customer at the end of the month.

In an effort to increase accuracy and timeliness of the water bills, the City installed new radio read meters in 2012. Meter reading is completed with a laptop computer and radio operated as a vehicle drives the areas of town. The City is now able to complete meter reading in less than one day and have the bill reflect the water used from the 20th of the previous month by the customer.