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My 6 months' job assignment from May to Nov 2016 had been good due to our stay in The One. Our family found the hotel online and we knew Kempinski for its good hotel management while we were in Jakarta. Our choice for The One, Shanghai has never been better as we were greeted by qualified and kind staffs 24...

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Thank steveongcg

Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mr. steveongcg,
Thank you for sharing your longstay experience at THE ONE Executive Suites managed by Kempinski with us on Tripadvisor.
The entire team feels honored that we created such an outstanding stay for you in your temporary home in Shanghai.
As we are a Residence property, our spacious Suites are especially designed for welcoming our most valued guest...

From the minute I checked in the staff were so helpful and made me feel so welcome. The suite itself was very spacious and comfortable, with a huge bedroom and bathroom and a large living/dining room complete with kitchen. I spend one week in four in Shanghai and it felt great to be in an apartment feeling place rather than...

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Thank HongKongSusie

Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mrs. HongKongSusie,
Thank you for sharing your experiences with us at THE ONE Executive Suites managed by Kempinski and for recommending us to other travelers on Tripadvisor.
It is a delight to hear that you had a comfortable and convenient stay with us from the moment of check in until check out.
We feel especially honored by your compliments...

Stayed here for a week of sightseeing after doing business in a town nearby.
What a sensation Shanghai is, and what a delight The One Executive Suites was. We chose this place because it had good reviews, & was described as roomy, at 72m².....and it was a great decision, bcos the living space was appreciated. The kitchen facilities are adequate...

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Thank Alan V

Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mr. Alan V,
Thank you for sharing your experiences about your brilliant stay with us at THE ONE Executive Suites managed by Kempinski on Tripadvisor.
It is a delight for us to read that we were able to create such an outstanding experience for you and that our team was successfully assisting you in all your inquiries. Your appreciation...

Service needs to be improved, sheet wasn't changed and towels were not too clean, the room was nice, with a living area, nice decor, location was ok, staff at reception were helpful, overall quite happy with my stay.

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Thank Lei D

Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mrs. Lei D,
Thank you for sharing your experience with us at THE ONE Executive Suites managed by Kempinski on Tripadvisor.
I am delighted to read that you were overall satisfied with your stay. Especially by appreciating our location, our spacious rooms and our passionate team members you highlighted our top advantages highly valued by all our regular guests....

Fair price for a quite nice hotel. Maybe not completely on Kempinski level. A top hotel should have at least one plug socket at each bed. In these times every person wants to charge his mobile.
The managing lady was very helpful with recommendation about what to do in Shanghai.

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Thank RoSoStein

Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

​Dear Mr. RoSoStein,
Thank you for sharing your experiences about your recent stay with us on TripAdvisor.
​I am delighted to read that our team assisted you to orientate yourself easily around in this immense city. All our passionate team members are eager to assist our guest in a unique way to create a lasting and remarkable memory of their...

From the moment you arrive to when you leave the service is exceptional. Fabulous room with all I needed in the kitchen and you are in an area where you can buy local food etc to stock up your fridge with. You are also 10 mins from a central station and shopping area. It is just a fabulous area where...

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Thank 209hayleys

Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mrs. 209hayleys,
Thank you for writing about your exceptional stay with us at THE ONE Executive Suites managed by Kempinski.
The entire team is thrilled that we created such an remarkable experience for you. We are happy to read that the services you experienced here made you consider to stay at our other unique properties within the Kempinski brand....

Overall is great, in terms of room, facilities, cleaning. But they offer you a dinner with a duck (which is not good at all keeping in mind that you are in China where you suppose to try the best duck ever). This dinner should be with a 15% discount for in-house guests. Imagine my disappointment after uneatable duck they charge...

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Thank traveller_kulik

Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear traveller_kulik,
Thank you for taking your time to share your recent experience at THE ONE Executive Suites managed by Kempinski.
First of all, I am very glad to read that you especially enjoyed our spacious rooms and its facilities which are perfectly suited for staying a longer or shorter periods of time by providing all the needed equipment such...

Like always it is perfect to stay here. People are friendly and helpful. Room was very good. Service excellent. Enjoyed the breakfast and dinner very much! This time I entered the gym every day and had fun being there.

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Thank arndd508

Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mr. arndd508,
Thank you once again for writing about your perfect stay with us at THE ONE Executive Suites managed by Kempinski.
It is an honor for us being recognized by you in such an outstanding way and for being your favorite place while staying in Shanghai. The entire team would like to thank you for being one of...

My trips in China are more and more often and I have to organise as better as possible
I am enjoying every timeI am in Kempisky, relaxing atmosphere an excellent staff !!!
So I hope to continue to have chance to be here again soon!

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Thank antonioS2611EY

Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

​Dear Mr. antonioS2611EY,
Thank you for sharing your experience with us at THE ONE Exeuctive Suites managed by Kempinski on Tripadvisor.
It is a honor for us being ​your favorite hotel during your business trips in Shanghai. As we know how busy the life in this big city can be and that especially our business travellers have much on the...

Overall a pretty hotel in a good location. The rooms are spacious and we'll appointed. Comfortable bed. Great rain shower with good water pressure however the bathroom amenities appear to be very cheap. Check in experience was a bit poor with the receptionist barely saying a word but check out was more friendly and caring. Room service menu is a...

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Thank UliA3

Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear UliA3,
First & foremost, thank you for taking the time to write your candid feedback of your recent visit with us at THE ONE Executives Suites Shanghai – managed by Kempinski.
As a Residence – All Suites property of excellent reputation, our declared aim is to leave nothing to be desired in terms of guest experience, service and product...

Staying in Jing'an

Neighbourhood Profile

Jing'an

The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.

Located in the Jing’an District of Shanghai, THE ONE is the perfect spot to explore the city’s cultural heritage. Just steps from a multitude of shopping outlets, restaurants and bars and only a short drive away from landmarks, its ideal location affords guests easy access to the city’s major commercial and recreational areas, allowing them to enjoy the bustling metropolis of Shanghai...more less

Additional Information about THE ONE Executive Suites managed by Kempinski-Shanghai

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Hotel Style:

#46 Family Hotel in Shanghai

#55 Luxury Hotel in Shanghai

#86 Business Hotel in Shanghai

#107 Best Value Hotel in Shanghai

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