Thanks for your interest in joining the 24-7 Intouch team! Let's take a few minutes to get to know each other better. Then we'll get you on your way to booking your interview, where we promise to answer all of your questions.

Your journey begins here.

Thanks for your interest in joining the 24-7 Intouch team! Let's take a few minutes to get to know each other better. Then we'll get you on your way to booking your interview, where we promise to answer all of your questions.

Your journey begins here.

Thanks for your interest in joining the 24-7 Intouch team! Let's take a few minutes to get to know each other better. Then we'll get you on your way to booking your interview, where we promise to answer all of your questions.

Your journey begins here.

Thanks for your interest in joining the 24-7 Intouch team! Let's take a few minutes to get to know each other better. Then we'll get you on your way to booking your interview, where we promise to answer all of your questions.

Who we're looking for

Tell us a bit about yourself
If you have questions about your application please call 1-204-808-7363

Tell us a bit about yourself
If you have questions about your application please call 1-204-808-7363

Who we're looking for

About the Job

Making someone’s day is a rewarding way to spend yours.

Are you a problem solver who can easily connect with people? Do you like to exceed expectations with your knowledge and passion for technology? Are you enamored by the way things operate, and have the ability to solve problems when things go wrong?

Does this sound like you? We’re looking for Technical Customer Support Advisors to join our team!

Our Technical Customer Support Advisors are the first point of contact for customers, being the friendly voice of the coolest tech brand in the world. We’ll rely on you to listen to customers and use your technical knowledge to provide world class customer care and troubleshooting — and remind customers that behind great products are also amazing people.

As a Technical Customer Support Advisor, You Will…

Demonstrate passion for customer service, ownership of the customer experience and determination to deliver a comprehensive resolution

Obsess over the customer experience and constantly strive to exceed their expectations

Communicate clearly and effectively, both written and verbal (in required language)

Tailor communication and style to differing audiences and read verbal and non-verbal cues

The confidence to navigate through multiple systems and tools to research, comprehend and deliver solutions to customers in real time

A strong sense of professionalism exhibited by staying calm under pressure

Analytical skills to make smart decisions and solve complex technical issues in a fast-paced work environment

A performance mindset - you’re motivated by results and self-improvement

A deep curiosity for understanding technology and a passion for continuous knowledge

The ability to self manage and work independently

The ability to do repetitive job duties, but an eagerness to take on more when needed

Self-awareness to identify and navigate through challenges associated with the role

Eagerness to receive feedback, embrace coaching and demonstrate changes as a result

About the Job

Making someone’s day is a rewarding way to spend yours.

Are you a problem solver who can easily connect with people? Do you like to exceed expectations with your knowledge and passion for technology? Are you enamored by the way things operate, and have the ability to solve problems when things go wrong?

Does this sound like you? We’re looking for Technical Customer Support Advisors to join our team!

Our Technical Customer Support Advisors are the first point of contact for customers, being the friendly voice of the coolest tech brand in the world. We’ll rely on you to listen to customers and use your technical knowledge to provide world class customer care and troubleshooting — and remind customers that behind great products are also amazing people.

As a Technical Customer Support Advisor, You Will…

Demonstrate passion for customer service, ownership of the customer experience and determination to deliver a comprehensive resolution

Obsess over the customer experience and constantly strive to exceed their expectations

Communicate clearly and effectively, both written and verbal (in required language)

Tailor communication and style to differing audiences and read verbal and non-verbal cues