The Top Ten Reasons to Hire a Professional Vacation Rental Manager

No More Wake-Up Calls

Rest easy. There’s a problem at your vacation rental, and as the property owner, normally it’s your job to fix it. When you work with Premier Vacation Rentals, it’s no longer your worry. You can rest easy knowing you won’t be awakened in the middle of the night because of a problem with your property. As your vacation rental manager, we will get the call and respond accordingly.

Turbocharged Renter Sourcing and Screening

Vacation rental managers have access to a wealth of tools and resources that enable them to find new renters faster, helping you to keep those vacancy rates down. Not only that, but they’re also able to thoroughly screen renters. They know what to look for and what questions to ask. Many owners assume they’ll be able to replicate the revenue success of vacation rental managers by listing “by-owner”. While this may have been the case many years ago, technology, a wide array of distribution channels and networks, and the ever growing sophistication of vacation rental marketing make it more likely that your vacation rental manager will not only outpace any individual listing, but they’re likely to cover most if not all of their fees by the additional revenues they’re able to achieve, while shouldering all the burdens of management.

Relationships with Maintenance and Repair Services Providers

When you work with Premier Vacation Rentals, you no longer have to be on-call for maintenance and other similar issues. As your vacation rental manager, we schedule routine maintenance and inspections so that small issues have less of a chance of getting out of control. When repairs are needed, our manager will personally oversee the repair . Because this is our business and our passion, we have a list of reputable maintenance and repair personnel that we deal with on a regular basis; vendors we know will do the job right, the first time.

Laws, Rules, Regulations and Your Property

Vacation rental laws and regulations are ever changing. Keeping up with them could be a full time job for a property owner. Not being “up to speed” on them could cause problems resulting in legal battles. As your rental manager, know that we make it our business to know all the latest rules, making this one less worry for you.

Get Yield Management Right

Unless you’ve priced for airlines, hotels or rental cars, you may not know about or have a handle on the strategies and technologies used to maximize rate, occupancy and the subsequent gross revenue. An experienced vacation rental manager who knows the market is familiar with that sweet spot: the amount of money that you can realistically charge without risking longer vacancy rates.

Allow Us to be Your Eyes and Ears

Whether you live in town or across the country, as a property owner, you’ll want to feel you’re your rental property is being cared for the way you’d care for it. Premier Vacation Rentals routinely checks on your home. We ensure your property is well-maintained which gives it an occupied appearance to the outside world, providing an added level of security and the peace of mind that can sometimes be difficult to achieve as a remote owner.

Get Your Time Back

Managing just one vacation rental requires a significant amount of hours per week to deal with housekeeping, maintenance, reservations, guest requests etc. Ask yourself if your time could be better spent in your primary vocation, or just enjoying time with your family. Usually the answer to that question is a definitive yes. Dealing with local tax laws and compliance can be another unappealing burden. We file sales and lodging taxes for you.

Never Worry About Housekeepers or Maintenance Providers

Professional vacation rental managers handle all of the housekeeping and maintenance logistics. They get the phone calls when a housekeeper is sick, or somehow falls behind and can’t make it to your property on time for an arrival. Housekeeping is a business with high turnover that requires an active and engaged effort to ensure consistency and quality. Your time could likely be better served not having to engage with these aspects of managing the property. Vacation rental managers also have the expertise to manage and work with maintenance service providers to quickly evaluate and resolve maintenance issues while costing you as little as possible for quality work. Is the snowplow late? Your vacation rental manager can likely handle that kind of issue far more expediently and effectively while maintaining guest satisfaction than you can from afar.

Dealing with Customer Requests

Vacation rentals, just like any service business, is replete with customer requests and needs, no matter how much you attempt to anticipate them in advance. These calls come in at all hours of the day, and require immediate effort to ensure the customers expectations are exceeded and the renter’s property review remains a very high grade. Many homeowners underestimate the amount of impact this will have on their lives and the amount of effort it takes to resolve even basic issues from afar.

Have the Freedom to Invest in Better Housing Markets

Finally, vacation rental managers make life easier — so much easier, in fact that you may be tempted to get yourself a few more vacation rental properties. With a vacation rental manager, you’ll even be able to invest in properties that are out of town; since you won’t be managing them yourself, it won’t matter where you invest. This allows you to take advantage of more affordable or growing housing markets.

Owning vacation rental property can be a great investment, and its a lot more fun to own than a stock certificate. But, as you can see, having a vacation rental manager can make your life so much easier. If you own rentals, but are feeling overwhelmed, do yourself a favor and look into getting a vacation rental manager to take some of the load off. You won’t regret it!

Guest Reviews

Awesome Property, Amenities, Location and Services!! My Husband and I and our two dogs stayed at this beautiful mountain house for a week from January 11-18th and it was absolutely awesome. The pictures here do not do this place justice! It is SO MUCH prettier in person! There is plenty of room on the property for kids or pets to run and play in the snow and the property is on an acre and sits a little off the main road so you have plenty of privacy yet aren’t completely secluded. The hot tub is magnificent and was hot and ready upon our arrival. Amenities are exactly as described-complete with firewood, fire starters and matches to enjoy the fantastic fireplace- and we had all of the kitchen utensils, bath towels, linens, and blankets we needed and then some. Tons and tons of windows throughout the house for bird watching or just enjoying the beautiful scenery. The mud room/utility room entry from the side of the house is great for coming in from playing in the snow and we took advantage of having the washer and dryer, which was really nice. The wrap around porch is HUGE with a fantastic view and the BBQ grill is great! This is an awesome place for families or couples. We have rented from Keith at VRBO/Durango Premier Vacation Rentals twice now and both times we have been blown away by the quality of the properties and the service he provides. Each time I emailed, both before and during or stay, I received a response within 5-10 minutes from Keith-whether it was to ask where something was or asking for advice on things to do, restaurants, etc. he was always prompt about responding and happy to help. We thoroughly enjoyed this house and plan to return on our next trip to Durango!

Thank you so tremendously much for offering such an awesome vacation property in Durango (1/5-10/13). The architecture was absolutely gorgeous and the close-range view of mountains on one side and downtown on the other were spectacular and beautiful. I especially loved the plentiful, plush seating availability in the living room for late evening get togethers while snacking from the beautiful kitchen. My favorite room was the sunroom and cascading waterfall. As the cook of this group, I LOVED the expansive kitchen windows and mountaintop view onto the downtown area. The only suggestion I can make for the kitchen would be to obtain a dining table with a wider floor base so it won’t be so easily tipped as you push upward from it when rising to leave the table. This property truly made this vacation memorable for a lifetime for all of us. We appreciate all of you involved who work to provide such a wonderful experience for good folks.

Excellent home even better management company! This home was an excellent base camp for my family. From here we enjoyed hiking (saw a moose), mountain climbing (Handies Peak, Sneffels, Potato Hill), 4×4 off-roading (Alpine Loop), mountain biking (Hermosa Trail – awesome), and played kickball with the neighbors. It was a great time all around. An additional word about the manager for this property – he deserves 6 stars. Super professional. All the information he provides is right on point. Lastly, I messed up my reservation and he saved my vacation. Thank you!

Trip of a Lifetime! First, before talking about the property, let me applaud Keith for the wonderful customer service he provided in finding a location, scheduling, following up and going above and beyond. Thank you, Keith, you provided truly exceptional service for which we are grateful. We hosted friends from out of state who had never been to this part of the country; we live an hour or so away. Now that it has been several days since our vacation ended, they are still raving about their vacation to everyone they know. They call it a “trip of a lifetime” and rather than planning on a single stay, they now say they will return at least annually and are ready for another week. Durango is a great place, but this townhome is truly extraordinary. The views, the amenities, the lighting, the location and the dreamy beds make for a luxurious visit. If you get the opportunity to come to Durango and stay in this home, you will not regret it. Thank you again, Keith and we’ll see you again soon!

Our family of ten had a wonderful time. The VRBO listing was very helpful with making our decision regarding accommodations. The house was very roomy. The photos of the house were accurate. However, the photos did not do justice to the location. The area was gorgeous particularly with 20+ inches of fresh snow. Keith was great to work with. He responded quickly to any questions. The house is remote and quite. It is in a subdivision. The lots are large and houses are spaced out. Four wheel drive autos are an absolute must for the driveway and road leading to the house during the winter months. We would enjoy staying again.

The Lindsey family really had a great time during Christmas at the Creek House. The house really worked for us allowing everyone some space and privacy during the week. We all liked the layout and how you have furnished it. The pictures you sent do a good job describing the house. We really used your kitchen because we cooked every meal (except three lunches) there. The second frig was a life saver after our run to Durango to buy supplies for the week. So thanks for the pancake griddle and the extra big pot (we used both several times). We will always have fond memories of Christmas 2009 in Durango and hope to do it again sometime. Thanks also for all your information about eating and shopping. It made our planning easier.

The Creek House was everything that was advertised and then some. The owner was very accommodating and helpful with recommendations to ensure our week in Durango for fishing and site-seeing was successful. This was the perfect house and setting for a relaxing week. We’ll be back.

I first want to say that Keith was a great Host!! He not only got us a great rate, he made sure that everything was smooth during the stay. The condo is very nice. Perfect for smaller families. The views aren’t spectacular due to the trees blocking the view of the mountains but overall, still the overall location at Cascade Village is awesome!! It’s nice to be that far into the mountains. Approx 1 mile from Purgatory (formerly Durango Mountain Resort). You’re only 23 miles from Silverton. I recommend this place to anyone.

This condo is a super place to relax and unwind! The accommodations are excellent, no disappointments here! Nice place to stretch out, read a great book, watch a movie. Nice size balcony to sip your coffee and watch nature…very peaceful and quiet, even with 550 nearby, very quiet! Plenty of room for everyone to have a bit of privacy and room for fido too. Nice, landscaped area for walking the dog, kids can play outside etc.. Keith is an excellent guy to rent from, very easy going and extremely prompt. He was easy to contact via email or phone for questions or problems. I would recommend staying here if your looking for privacy, quietness and relaxation from the touristy downtown area, its definitely worth it!

What an absolutely awesome place to stay! The pictures do not do this place justice! It is absolutely beautiful on the inside and out. Nice and cozy, very clean, great views, and very convenient! We booked our trip a few months in advance, then had to change it shortly thereafter due to my boyfriend’s broken ankle. We could not have asked for Keith (the owner) to be more understanding or accommodating. Once we changed our trip dates, we started asking about resources for getting lift tickets in advance or possibly at a discount. Keith pointed us in the right direction and ended up saving us $60 on our lift tickets. We also asked about discounts on the train, as we wanted to do quite a bit of activities and wanted to save where we could. Keith said he had a buy one get one coupon. So I booked our reservations and he dropped off the coupon at the train station, got it applied to our reservations and saved us another $100! He truly went above and beyond for us! You don’t find that in most places. Our trip was my boyfriend and our two labs. The property had a great area off to the side with plenty of room for our labs to run and play in the snow in the morning and afternoons before/after skiing. The shuttle to the ski area is a definite plus. It runs every hour (except between 11am-1pm) and is super convenient-picks up right at the lodge so you don’t have to worry about driving OR parking and having to walk to the ski area when it’s crowded. The inside of the condo is nice and roomy. Since we don’t have kids, we used the downstairs bedroom for our pups crates and the closets for storage. The upstairs master is great-very cozy and private if you have kiddos. I can’t say enough good things about this place. We will definitely be back and we will definitely rent from one of Keith’s properties in the future! Absolutely second to none!

Our family has stayed all over Colorado: Winter Park, Steamboat, Breckenridge, Vail, Aspen. This is by far the best accommodations we have ever had! This house and Durango overall is a much better value than the mega resorts and just as nice. We loved it!!

The townhouse was amazing….the views and everything were just as you had stated…..We loved the house so much! We appreciated that even though we arrived later after the office closed we were still able to take our excited kids swimming because you had picked up and left pool keys for us! The location at the back of the drive is wonderfully private and quiet. The house was well kept and the beds comfortable—felt like a real home! We will definitely book with you again when visiting the area. Thank you so much! We loved the hot tubs and the kids really loved the indoor pool. The location is perfect only about 30 minutes from both Durango or Silverton…..the HUGE windows that open create a wonderful breeze and you can definitely smell the pine trees! We saw deer, chipmunks and more right out the windows! Thank you for sharing your great home with our family—-we will be back!

It’s unusual to find a vacation home of this quality – the craftsmanship, amenities, decor, features. The three-level home provides privacy for everyone, as well as welcoming community spaces with seating for all and flat-screen TVs. For those who like to cook, a beautifully outfitted chef’s kitchen awaits.Less than a mile from the Purgatory ski area, a stone’s throw from hiking and biking trails, close to Engineer Mountain (for those who like to climb) – the location seems to be one for all seasons. We spent a snowy Thanksgiving at the property and are looking forward to coming back this summer. Kudos to the owners and management!

We all really loved the townhome. Everything is quite lovely and was a perfect accommodation for our family. We’ve stayed in many mountain rentals and this one ranked way up there. We would love to rent this townhome again! You handled everything very well. Thank you!

We had a great time at this condo. It was well stocked and had everything we needed. Beds were very comfortable. Keith was great to work with and easy to get a hold of during our trip. It snowed 8-10 inches while we were there which was beautiful. The fireplace came in handy. The area is very quiet which makes for a very restful vacation. We can’t wait to go back. Downtown Durango is about 25 min away and has great restaurants and bars. Thanks for sharing your lovely condo with us!

Thank you Keith. I just got back from the snowbike festival at the resort and this was a nice quiet place to rest after a hard day of riding on the mountain. We were able to cook our own meals, watch movies which we downloaded from netflix using the wifi, and relax in a beautiful home away from home. This is a very nice place and we comfortably slept 6 of us. The pullout sofa’s were the most comfortable I have ever slept on. Like a full mattress. Very comfortable, quiet and clean vacation spot. I would highly recommend this place for your next vacation to the Durango area for all seasons.

You are absolutely the most helpful person I have had to deal with in booking a rental property EVER! Thank you!!!!

We came into this totally blind, not knowing what to expect with the house, weather, reaction from the kids and grandkids, it was the absolute best time for all of us! The house is amazing. There were 11 of us, ranging in age from 5 months to 62 years old. We never felt like we were stepping over each other. Keith was the best, always answered his phone, no matter the day or time of day. We highly recommend his services, this house and Durango. We will be back as soon as we can. It is definitely the place to be for quality family time.

Outstanding in every way! Thank you, Keith, for all the many big and small ways you contributed to the success of our family vacation! I’ve never dealt with anyone so responsive to questions/concerns. Fantastic property and location too.

This is our 4th time renting through Durango Premier Vacation Rentals, 3rd time at Black Bear – couldn’t be happier. Far enough from the resort to have peace and quiet, close enough to play every day and watch the slopes. Bordered by woods and a nearby lake, the property is great for walking (both with and without dogs depending on which unit you rent), and very safe. As usual, Keith is attentive to absolutely anything you may need and is readily available and helpful – his courtesy and consistent aid is why we will continue renting from him. Beautiful home!