City Center Self Storage is Pittsburgh's favorite storage facility according to Yelp. We are located in a historic building right across the river from downtown Pittsburgh at the intersection of South 4th Street and Bingham Street on Pittsburgh’s South Side with easy access from major commuting routes.

Pros

Cons

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4.0 out of
5 stars

Matthew

Aug. 3, 2014

Super friendly and helpful. Nick made everything as easy as possible. I would definitely recommend City Center Self Storage to anyone looking for a storage unit.

Price - 4/5 (Good value)

Security - 5/5 (Extremely secure)

Service - 5/5 (Outstanding)

Cleanliness - 5/5 (Squeaky clean)

Recommended: Yes

4.0 out of
5 stars

J

Mar. 29, 2014

Pretty good option for simple storage

Overall it's a good option for simple storage. The staff is very courteous and quick to lend a hand. Very clean and secure. The only issue I had was that they seemed somewhat uneasy about people accessing their units after business hours for some reason. And, when you do have to access your unit after hours; if it's not on the ground floor, they have the freight elevators chained up. While there still is a normal elevator for use, it can be a slight inconvenience as it is obviously smaller which in turn prevents one from using the large transport carts and can make it a little bit of a hassle. Other than that, it's a great place with a friendly staff. They do seem to be implementing new technology which causes slight confusion at times, but was never a major issue. I would definitely recommend this business to someone with simple storage needs!

Price - 4/5 (Good value)

Security - 5/5 (Extremely secure)

Service - 4/5 (Very helpful)

Cleanliness - 5/5 (Squeaky clean)

Recommended: Yes

Comment from City Center Self Storage on Apr. 2, 2014

Thanks for the review and I'm glad you had a good experience storing with us. I wanted to clarify some of the items you note. Our standard access hours are 6am - 11pm. Very few clients need to access their units outside of those hours. We are happy to grant 24 hour access but we just want to make sure it's truly needed first.
Half of our units are on the ground floor so we try and steer anyone needing frequent access to take units there. Our upper floor units are less expensive and ideal for less frequent access. All of our carts and dollys fit on our passenger elevator. The only thing that can't be moved on the passenger elevator is a full pallet. We are happy to run our freight elevators for clients who have items on pallets during office hours.
We are very tech-savvy and always looking for ways to leverage technology to provide a better customer experience. I think you caught us right when we were introducing our paperless contract system. As with all new technology, there are a few kinks to work out. The new system is now running fine and speeds up the contract process, shortening the time you need to spend in our office.

5.0 out of
5 stars

Niketa

Feb. 7, 2014

Everything I was looking for!

City Center Storage has offered me everything I have been looking for in a storage facility in the area, all with the added benefit of first-rate, personable service delivery. Nick and Julie are fantastic! The location is convenient and the security is top-notch. I really appreciate the flexibility for long-term and indefinite storage options, with discounts reflecting a real commitment to ensuring my satisfaction and keeping my business. I wouldn't hesitate to recommend them!

Price - 4/5 (Good value)

Security - 5/5 (Extremely secure)

Service - 5/5 (Outstanding)

Cleanliness - 5/5 (Squeaky clean)

Recommended: Yes

Comment from City Center Self Storage on Feb. 10, 2014

Hi Niketa,
We are very glad you're getting a great Pittsburgh experience with City Center Self Storage. We strive to provide great service and know our business depends on referrals from happy clients like you!
Nick

5.0 out of
5 stars

Lawrence

Jun. 12, 2013

Storage

Great facility great price I had a great experience

Price - 5/5 (Excellent value)

Security - 5/5 (Extremely secure)

Service - 5/5 (Outstanding)

Cleanliness - 5/5 (Squeaky clean)

Recommended: Yes

Comment from City Center Self Storage on Jun. 13, 2013

Thanks Lawrence! We have worked very hard to build the best Pittsburgh self storage facility with great attention to detail. Glad it shows and glad you had a great experience!