Evernote for iOS is losing data. I have lost content within notes. It's happening with alarming frequency. (At least six times in the past 2 months). I keep a regular log of medications I take and it's rather important to me.
I lost a full day of the log's data when I looked this morning -- everything I had entered for yesterday and the evening prior was gone -- I lost 36 hours worth of data for no justifiable reason. There certainly has no user error here. It was just gone. I didn't delete it by accident.
We need to have Note History available to us at all times. I know the data is backed up somewhere. I shouldn't have to pay for Evernote Premium to have a sense of security over my information (Note -- I do pay for the Plus tier -- and I thought I had Note History available but it seems like that feature was stripped away at some point).
However now considering that data is being deleted by Evernote on a regular basis -- this history feature should just be FREE to all because otherwise, we have no way of retrieving data that was lost THROUGH NO FAULT OF OUR OWN. I am getting so frustrated with the lack of reliability in Evernote -- and this bug needs to be fixed IMMEDIATELY. Until it is fixed, the Note History features should be readily/freely available to all. The current state of affairs in INEXCUSABLE.

I submitted a trouble ticket some time ago abou the EN widget in iOS not loading previously viewed notes. It would display “Unable to load” and at the same time, there would be no action icons at the bottom either. Nor could I choose “Show Less” or “Show More”.
EN responded to my ticket stating that they were aware and they were fixing it in the next update. So far it would appear that the last update didn’t fix that issue.
Anyone else having this issue?

I'm importing the NoteResultSpec struct using the python SDK with the following line:
from evernote.edam.notestore.ttypes import NoteResultSpec
And I'm getting an import error. Is this struct still supported? If not, how do I fetch Note content as notestore.getNote is deprecated and this struct is needed for notestore.getNoteWithResultSpec?

A few days ago, I found my note book with a small icon (under the notebook’s name). I guess the small people icon means that this notebook is released. I wonder why my notebook made a share link by itself. I want to make it private. Anyone knows how I can fix it?

Hi,
I am using Evernote on different devices: Windows 10 Desktop, Mac OS, iOS (iPhone and iPad). All updated on the latest versions.
The Windows Version has now caused a severe error for the second time. I experienced the same one week ago and I reinstalled Evernote after it and hoped it wouldn't happen again, but it did right now.
It's not so easy to explain, I hope you can follow:
I am working on Evernote Windows Desktop on different notes (jump from one note to another, make some changes, jump back to the old one and so on).
At one Point, the Content of Note A is entirely replaced by the Content of Note B. The title is still correct but the note content is replaced. It is critical to terminate the app imidiately now, if you don't want that other notes will be affected in the same way.
If I sync to other devices now, the note Content stays as it was displayed in the Windows app. In other word, the old Content of Note A is completely lost. There is no way to use "Step backwards" or something, the content of the replaced note is lost forever.
Just to make this clear: this is propably the most severe kind of error your app could have. I am using Evernote since 10 years and I have >3.000 notes. Many notes, especially the old ones, have a high personal value for me. My trust in Evernote has been sensitively damaged now.
I have to add, that I am really disappointed by you guys. Bugs can happen. Sure. But not this kind of bug. Which value has Evernote if I have to fear that some stupid bug destroys my 10 years old memories?
Do you know that bug? Is there a chance that you fix it one day?

Hi,
I've installed the Evernote for Salesforce app, followed all the installation steps, and my SF users still cannot "Connect" to use Evernote within Salesforce.
We have the Professional version of SF and I've installed it in the Opportunity, Lead, Account, and Contact pages. Our users will be logging into Evernote with their personal account and we do not have Evernote for Business.
The following error keeps appearing when one of my users tries to "Connect": "Content cannot be displayed: You do not have sufficient privileges to access the controller: EvernoteController".
I assigned access to the Apex Class to all my users, specifically the "EvernoteController" and the "Evernote.PostInstallClass" to all my user profiles and they still keep getting this error.
What am I missing? How can I fix this? Any tips are greatly appreciated!
Thanks!

Hi, finally I could reach you,
My issue is that when I open the app, it takes a second to ask the password. Until then all my data is visible. So what's the point of securing it with anything if anyone can have as many glimpses as the wish for?
There could be also a more complicated password option and for some people even 2 factor authentication could be a choice. The latter for premiums.
Thank you for your time,
novroax

Hi,
Whenever I use Evernote to take a picture with the camera, the attachment fails with "Unknown Error Occurred", and nothing gets attached.
I've tried this multiple times in various ways:
Taking a photo note using the Widget -> Fails all the time
Opening Evernote, then taking a photo note -> Fails all the time
Opening a new, empty note, then putting a Camera attachment -> Fails more than half the time
Having an existing note with an image or a camera attachment, then putting another Camera attachment -> Fails all the time
Having a new note, or an existing note with a Camera attachment, then attaching a image from Gallery -> Succeeds all the time
Why is the Android Evernote so buggy? I'm really surprised, I would have thought this is a really standard workflow.

Hi!
I have tried to reach out to the Evernote team about this earlier, but I got no response. So now I will try here instead.
If you press Cmd + space on your Mac, you can search for everything on your computer. And if you have Evernote installed, you can search for everything that's been written in Evernote, even if you're not logged in. Because when you do that search (on the Mac), you get a little preview/thumbnail that shows the some of the text that's been written in Evernote.
In my case, I had a note with passwords in Evernote. And when I searched for the word "password" on my Mac, a small thumbnail showed up and revealed the first password in that note. And I had Evernote installed on my work computer, and even though I'm the only one using it, other people can access my computer when I'm not at work.
This is a MAJOR privacy conflict in my opinion, and I really hope you will fix this as soon as possible. I have now uninstalled Evernote from my work computer until this bug gets fixed. Because this this is not good at all.

Hey there,
I have a question: I wanted to activate my user account for "Sticky Notes", but every time I press the button "request activation link" there comes an Error message: "The remote server has given back an error: (411) length required."
If anybody has a solution for this problem, I would be very thankful if you could share it with me!
Greetings
Felix

As a basic member, I can't send in a ticket (which is honestly not good form, but whatever).
However, I would like to ask about a particular bug that has only begun occurring over the last day and seems to obscure the button symbols throughout the app and even on my Mac menu bar as shown in the attached photo. Has anyone else had a similar issue, whether before or after any recent updates? Am I missing an update?

I recently attempted to access the help files from my Evernote Windows desktop client and it took me to the Dutch language version of the help. If I tried changing to English I couldn't find a solution by either modifying the URL (to simply www.help.evernote.com or by adding in 'en' in the place of 'nl' in the PHP string of the URL).
This has been somewhat of a recurring issue over years since the language may have changed to Dutch for whatever reason (I do speak Dutch, but it's a second language, and not my first choice for Evernote)

Hi. Intermittently, EN displays the wrong folder name. What happens is that I have been looking in a particular folder, click on the folder name and select a different folder. EN pauses and then displays the selected folder, but the displayed name of the folder does not change. One problem from this is, for example, that I am looking at notes in my !Inbox folder, and I can't merge them because (it seems) EN still thinks that it is looking in the Trash folder. I get an option to restore the notes (again!) but no option to merge them. What gives? This happens even after rebooting the computer, too, BTW. Thanks!

Hi. I'm a web developer and use the console a lot. Recently I've noticed I'm getting a lot of console spam and I had some time to do something about it today. I went through disabling every plugin in turn and narrowed the problem down to Evernote - sadly too because I use the **** out of Evernote. I love evernote it's awesome and disabling the plugin is a real pain.
So here's the deets:
Firefox 54.0 32-bit (this also occurs on Waterfox, which I tried this on). My machine is:
Windows 8.1 Enterptise
Core i5-4690k
And here's the spam I get on every single page refresh.:
XML Parsing Error: not well-formed
Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/require/topFrame.js
Line Number 1, Column 1: topFrame.js:1:1
XML Parsing Error: not well-formed
Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/Clipper.js
Line Number 1, Column 1: Clipper.js:1:1
XML Parsing Error: not well-formed
Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/ContentPreview.js
Line Number 1, Column 1: ContentPreview.js:1:1
XML Parsing Error: not well-formed
Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/Coordinator.js
Line Number 1, Column 1: Coordinator.js:1:1
XML Parsing Error: not well-formed
Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/js/GlobalUtils.js
Line Number 1, Column 1: GlobalUtils.js:1:1
XML Parsing Error: not well-formed
Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/Promotion.js
Line Number 1, Column 1: Promotion.js:1:1
XML Parsing Error: not well-formed
Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/require/topFrame.js
Line Number 1, Column 1: topFrame.js:1:1
XML Parsing Error: not well-formed
Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/Clipper.js
Line Number 1, Column 1: Clipper.js:1:1
XML Parsing Error: not well-formed
Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/ContentPreview.js
Line Number 1, Column 1: ContentPreview.js:1:1
XML Parsing Error: not well-formed
Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/Coordinator.js
Line Number 1, Column 1: Coordinator.js:1:1
XML Parsing Error: not well-formed
Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/js/GlobalUtils.js
Line Number 1, Column 1: GlobalUtils.js:1:1
XML Parsing Error: not well-formed
Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/Promotion.js
Line Number 1, Column 1: Promotion.js:1:1
XML Parsing Error: not well-formed
Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/require/checkSimSearch.js
Line Number 1, Column 1: checkSimSearch.js:1:1
XML Parsing Error: not well-formed
Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/require/pageVisible.js
Line Number 1, Column 1: pageVisible.js:1:1
XML Parsing Error: not well-formed
Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/PageInfo.js
Line Number 1, Column 1: PageInfo.js:1:1
XML Parsing Error: not well-formed
Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/tooltips/CustomTooltipEligibility.js
Line Number 1, Column 1: CustomTooltipEligibility.js:1:1
XML Parsing Error: not well-formed
Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/require/checkSimSearch.js
Line Number 1, Column 1: checkSimSearch.js:1:1
XML Parsing Error: not well-formed
Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/require/pageVisible.js
Line Number 1, Column 1: pageVisible.js:1:1
XML Parsing Error: not well-formed
Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/PageInfo.js
Line Number 1, Column 1: PageInfo.js:1:1
XML Parsing Error: not well-formed
Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/tooltips/CustomTooltipEligibility.js
Line Number 1, Column 1: CustomTooltipEligibility.js:1:1
XML Parsing Error: not well-formed
Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/third_party/require/domReady.js
Line Number 1, Column 1: domReady.js:1:1
XML Parsing Error: not well-formed
Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/require/isTest.js
Line Number 1, Column 1: isTest.js:1:1
XML Parsing Error: not well-formed
Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/third_party/require/domReady.js
Line Number 1, Column 1: domReady.js:1:1
XML Parsing Error: not well-formed
Location: jar:file:///C:/Users/Web/AppData/Roaming/Mozilla/Firefox/Profiles/m4hgf84p.default/extensions/%7BE0B8C461-F8FB-49b4-8373-FE32E9252800%7D.xpi!/content/require/isTest.js
Line Number 1, Column 1: isTest.js:1:1
I also got these errors when turning it on:
Warning: attempting to write 6608 bytes to preference extensions.xpiState. This is bad for general performance and memory usage. Such an amount of data should rather be written to an external file. This preference will not be sent to any content processes.
1498662266874 addons.webextension.{E0B8C461-F8FB-49b4-8373-FE32E9252800} WARN Loading extension '{E0B8C461-F8FB-49b4-8373-FE32E9252800}': Reading manifest: Error processing background.persistent: Event pages are not currently supported. This will run as a persistent background page.
1498662266898 addons.webextension.{E0B8C461-F8FB-49b4-8373-FE32E9252800} WARN Loading extension '{E0B8C461-F8FB-49b4-8373-FE32E9252800}': Reading manifest: Error processing options_page: An unexpected property was found in the WebExtension manifest.
1498662266927 addons.webextension.{E0B8C461-F8FB-49b4-8373-FE32E9252800} WARN Please specify whether you want browser_style or not in your browser_action options.
The character encoding of the HTML document was not declared. The document will render with garbled text in some browser configurations if the document contains characters from outside the US-ASCII range. The character encoding of the page must be declared in the document or in the transfer protocol. background.html
XrayWrapper denied access to property "id" (reason: property has accessor). See https://developer.mozilla.org/en-US/docs/Xray_vision for more information. Note that only the first denied property access from a given global object will be reported.
Please fix it, this situation is killing me!!
Thanks
Dan

Currently, I'm having an issue being able to delete text from my notes and I'm receiving the attached errors. I was going to submit a support ticket but I can't seem to do that either. (I'm not on Twitter so I couldn't submit anything there.)

I just started using Chrome again on one laptop after Firefox was using far too much memory and CPU time for comfort, and noticed that the usability of the help and learning pages is vastly different if you use Chrome. This is my Firefox view on this laptop - notice the search bar? That's pretty important for looking up stuff, right?
OK - now check out what I see in Chrome. No header, and no search; which means if the topic isn't on the front page, I have no way to find it. (Well OK, there's Google, but hey..)
I also wonder whether this difference has anything to do with some folks' apparent inability to find the Support link, even though they're paying customers...
If this is a settings issue I apologise - but meantime Chrome users - you're (maybe) missing out!

I've made the proper topic in the Spanish section. I hope in this forum I will get more atention.
I can't get into any note. I tried everything. Erased cache, data, reinstalled rom, app, logged out, reset the phone, everything! But I still can log in Windows, Evernote Web and other phones.
Btw, Android nor Evernote is updating or anything.

While editing a particular note, and doing lots of big edits at the same time (say replacing a whole lot of data at the same time), suddenly an error message shows up saying "Couldn't save the note [note title]" upon Evernote web, when it automatically tries to save the note. (Screenshot attached)
Due to this, I've lost a large chunk of data from that particular note which I edited, as when I reloaded the note, the old data was lost and the new edits were not saved.
This issue needs to be fixed.
Possible solutions:
1) Either auto-save should be disabled and notes should be saved only if user clicks SAVE button. (Which is quite limiting the already available feature, not recommended)
2) Note edits should be stopped while evernote is trying to save the instance of note over web. (Another limiting solution, not recommended)
3) Note edits should be stored as cache so that even if the data connection (internet connection) is lost or if there is some error in saving the note over web, the data is retained over the web page which the User then can use again for saving the note after solving any saving or syncing error.
Is any other solution possible for this problem? I must say, the problem is quite frequent in my case, as there are lots of big edits over one single note from one single login, without stopping for evernote to save the note. Do share your views.

Hello! I recently joined Evernote for the sole purpose of communicating with my school via work chat through Evernote. Ever since I joined a week or so back I have not been able to send work chats but I have been able to receive them. I have tried using the android app, the internet on my phone and an actual computer. None of these things have worked and have all appeared with the same error: message cannot be sent.
I really need this to be able to communicate with my class. Can anyone help?
Thank you for your time.