Despite facing two previous lawsuits related to overcharging customers at its bricks-and-mortar stores, it doesn’t appear that Safeway understands the concept that you can’t say something is one price and then make a customer pay more – even online. And last week, a California federal judge ruled Safeway must refund customers the amount of money they were overcharged when the company broke its own terms and conditions by marking up prices of items ordered online. [More]

Breaking a promise and overcharging for products is a pretty shady deal to begin with, but when the company you’re taking money from is the already financially-strapped U.S. Postal Service, it’s like rubbing salt in the wound. Hewlett Packard has agreed to pay $32.5 million to settle allegations that it overcharged the USPS for nine years. [More]

Safeway is no stranger to overcharging customers. In fact, the supermarket chain has twice been sued by the state of California for failing to have the prices on the shelf match what shows up at the register — and even a court order, it’s continued to screw up. And while Safeway corporate claims to care about accurate prices, that message is not getting through to some stores. [More]

As part of a class action lawsuit alleging that FedEx has been overcharging its business and government customers for years, an unsealed email from an employee claims that not only did the company know it was doing so, it even overcharged itself for sending packages to its own headquarters. Go on, shake your head in disbelief. [More]

Supermarket chain Safeway and its Vons stores have been sued twice in the last decade by the state of California for overcharging customers. Yet, in spite of a court order that penalizes the stores each time it’s caught overcharging, a new report says that customers say it’s still going on. [More]

Sometimes, the ripoffs that are the most frustrating are the smallest ones: small transactions that are repeated thousands of times and eventually add up to some real money. Brian has one such issue with his local Dunkin’ Donuts outlets: they keep charging him too much for a bagel with butter. Seems petty, doesn’t it? They charge him for a bagel with spread, then charge separately for the butter, at a difference of $1 for every bagel. If he buys a bagel five days a week, fifty weeks a year, that’s $250 over the course of a year. He could be halfway to buying an iPad, just on butter overcharges. [More]

Max says he used Facebook Ads to direct traffic to his computer repair service, and is baffled that the Zuckerberg Death Star is charging him nearly $300 despite receiving only eight weekly page views during the ad campaign — down from his usual 10 weekly hits. A $50 credit helped defray the costs, but he’s still stuck with a $245.17 bill. [More]

I was at a Rite-Aid a couple of weeks back and went to pick up some cheap dish detergent, and the bottles that I remembered being less than $1.50 were all in the $3-4 range. I left and found sanely-priced soap at another store a few blocks away. Our reader Stan just wrote in with a similar example, where he caught his local CVS charging him three times as much as a nearby competitor. [More]

It’s a common, legal practice to protect seafood with a layer of ice before packaging it up for retail sale. It’s also apparently a common practice to add that ice into the total weight of the seafood, and in some cases to add more ice than necessary just to bump up the total weight, which isn’t legal and which defrauds the consumer. The National Conference on Weights and Measures recently investigated seafood packaging in 17 states and pulled more than 21,000 packages of seafood from store shelves, noting that in one particularly bad case ice made up 40% of the total listed weight. [More]

Don’t walk out of Kohl’s without first double-checking your receipt. The store apparently has a penchant for overcharging customers, according to the Sacramento County Department of Weights and Measures, which fined the chain $2,000 for repeatedly failing surprise inspections. CBS sent an enterprising reporter to see how long it would take for them to uncover a pricing discrepancy of their own. Almost immediately, they found a woman who was charged $64.99 for a pair of shoes marked $59.99.

Nokia has already had a few problems rolling out its new touchscreen 5800 XpressMusic phone, including earpieces that go bad in humid weather and firmmware that wouldn’t work on certain big-city 3G networks on the US model, but now they’re screwing around with something serious: customers’ money.

Bank of America doesn’t think cashing checks drawn on its own accounts is a service that should be free to no-name people who come in off the streets—they want $6 for that privilege, one reader recently discovered.

Greyhound tickets from Raleigh to Asheville cost $67.50, unless you’re Meg Stivison. Then they cost over $1,000. Greyhound repeatedly charged Stivison’s debit card while insisting that she didn’t know the address on her bank statement. Meg ended up driving down to the bus terminal to buy a ticket, but that was just the start of her nightmarish journey…