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How it works

The Customer Success Program is the process we use to realize our goal of 100% customer success.

The program itself is simple. Our CEO speaks with each and every customer twice a year. During those calls, we review progress and establish
measurable, customer-specific goals. These goals, and our progress against them, then form the basis of future calls.

Through this process, we stay laser focused on what matters most to each customer.

Complete a Customer Success Call

These twice yearly calls between the Corizon CEO and the executive teams of each customer provide a unique opportunity to discuss the
relationship, uncover improvement opportunities, share successes and gain insight into what is on the horizon at Corizon.

Define and Execute a Success Plan

Tailored to each customer, this simple action plan clearly outlines how success is defined by the customer, notes where Corizon stands
today and provides a roadmap of the steps needed to get to 100% customer success.

Achieving Success

It may sound like we're oversimplifying, but we believe that you achieve real, lasting success by simply delivering what you've promised
and communicating about it regularly. Thankfully, our customers seem to agree with us.