hospitality business management

It’s no secret that TripAdvisor is transforming the tourism industry. With over 200 million reviews generated each month, tourists are taking to TripAdvisor for more and more of their travel needs. In fact, travellers can now use TripAdvisor not only to read reviews about restaurants and resorts, but also to book their hotel stays with […]

In the latest major collaboration to hit the hospitality market, Samsung is partnering with AccorHotels to bring advanced technology to the forefront of each guest’s hotel experience. From keyless and paperless front-end operations and more, Samsung’s hospitality display technology, which is called ‘SMART,’ offers customers a hotel experience like no other and hospitality professionals new, […]

Millennials are members of today’s population born between 1982 and 2000. You might even be a Millennial yourself. Believe it or not, more and more young adults are spending money on hotels in Canada and abroad, making knowledge of what Millennials want increasingly important to the tourism industry. If you pursue a career in hospitality […]

The tourism and hospitality industry has been expanding and evolving since before today’s teens were born. But for industry leader Adam Stewart, teenagers seem like the field’s best resource for moving forward. According to Stewart, CEO of Sandals Resorts International (parent company of Beaches Resorts), teens are major travel trend influencers. He says they are […]

The hospitality industry is constantly undergoing modifications. This is because demographics are always changing and the needs of hotel guests are constantly evolving. As a result, it’s important for hotels and hospitality professionals to keep up with the latest trends. While hotels are known for being frivolous, many of today’s trends are aimed towards conserving […]

Although most hotels have a gym, it’s rare that guests use them. Hospitality industry experts know that most people stay in hotels because they are on business trips or on holiday, which means that between all of the working and sight-seeing, there really isn’t much time (or energy) left to head all the way down […]

Film star Leonardo DiCaprio on the red carpet. Photo by Danny Harrison While we are all aware that many celebs spend millions of dollars on lavish homes, luxury vehicles and private islands, it’s somewhat refreshing to learn that sometimes they instead use their money to change the world. In fact, The New York Times recently […]

In the past few years we’ve seen plenty of collaborations between many major players in the hospitality industry and a variety of fashion bigwigs. While partnerships of this sort generally happen for the intent of creating buzz and gaining attention (for both parties), individuals with successful hospitality careers know that such affiliations also work to […]

Most travellers do not think twice about the layout of their hotel rooms. In fact, many believe that hotel rooms are merely designed to be aesthetically pleasing and somewhat comfortable. However, hospitality professionals know that designing a hotel room goes far beyond just looks and comfort. In fact, there is actually much more research and […]

While going on holiday was once synonymous with excessive indulgence, it has recently grown to mean the exact opposite. Consumers in the tourism industry have been on a new health kick as of late. Vacation staples such as fast food buffets, sugary cocktails and poolside lounges have recently been replaced with all-natural smoothies, healthy meal […]

Airlines are constantly looking for new ways of differentiating themselves from their competition, so they can attract as many customers as possible. While most airlines offer in-flight movies, beverages and snacks, WiFi connections and more comfortable seat options, there are others who prefer to surprise their passengers with a range of randomly selected activities. In […]

Graduates of hotel management schools understand that a hotel’s bar and restaurant can generate a large portion of its income. Of course, this is only possible if these venues are well-managed and continuously updated. It’s important for restaurant and bar managers to stay on top of the latest trends and make adjustments to their menus […]

A professional event planner is an individual who organizes and manages a variety of events ranging from business meetings and conferences, to fundraising galas and weddings. While most people truly believe that they can handle the stresses of planning their own events, many soon realize that it’s actually quite difficult! Certified event planners are responsible […]

For decades, the hotel bathroom has served only as a functional space. However, recently this space has begun to evolve from a small room containing only the basics, to a much larger and more luxurious space that can best be described as an “escape” all on its own. Graduates of hotel management schools know that […]

For most people, travelling is an outcome that’s derived from working long hours and saving up enough money to take that desired trip. But what if your career actually required you to travel? Then, you would be working, earning an income, and travelling all at the same time. If you love to travel and wish […]

Everyone celebrates the holidays in a different way. Some people like to stay home and enjoy time spent with family, while others like to travel and experience what other countries and cities might have to offer. If you’re enrolled in a hospitality and tourism program, you’ll need to come up with some very creative ideas […]

Every traveller knows how stressful it can be to research, find, and book a hotel room. Not only do you have to find one that’s available during the times you’d like to travel, but you’re also thinking about quality, price, location, and reviews. Though recent travel apps have made it possible to complete this task […]

When it comes to post-secondary education, there’s always been a divide between academic degrees and vocational training. Some students believe a conventional four-year program will better position them for a prestigious position down the road. Others stand by the value of shorter-term practical training that offers graduates more market ready skills. Advocates of longer degree […]

One would assume that excellent customer service is the primary objective of hospitality business management, regardless of where you’re located or what service you offer. But the travel and tourism industry has had a lot to contend with – what with an increasingly competitive marketplace and the explosion of new technologies to learn about and […]

We often hear about how technology is revolutionizing the way people travel. The entire industry is being revamped by mobile apps that offer vacationers non-stop access to deals and services – and by an explosion of peer-to-peer sharing alternatives that have upset traditional hospitality business models. From Mobile Concierge to Airbnb, hospitality business management is […]