Credit trading
facilities of 30 days are available to approved credit account holders subject
to a minimum net order value of £20.00 - however, new applicants must
purchase their first order by
sending payment with order.
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All orders are governed by UK law.

Pricing - prices subject to change without
notice, this will be advised when placing an order and you will be given
the opportunity to cancel the order. If an order has been placed via the
'shopping basket' facilities on our website and we are subsequently unable
to supply, we will advise you at the email address supplied when ordering
and refund the payment direct to your card as soon as is practically
possible.
All prices quoted on our website are based upon ordering direct via the
'shopping basket' facilities on the website which keeps administration
costs to a minimum - sometimes prices may vary when ordering via other
means ie. by phone or post.
All prices exclude VAT - which will be added, where appropriate, at the
prevailing standard rate.

Samples - all samples are supplied on a
sale or return basis - unless otherwise agreed.
Artworks - all artwork supplied, in whatever format is copyrighted and
chargeable.

Carriagewill be charged on all orders -
unless otherwise agreed.
Carriage charges are based on delivery to one UK Mainland address -
(Non-UK mainland customers and Scottish Highlands customers cannot order online).
Carriage charges may vary slightly between 'on-line' ordering and other
methods of ordering ie. orders accepted over the phone, due to the
limitations of our online ordering system.

Delivery period - we aim to deliver
standard items within 3 working days and most other items within 7 working
days, unless otherwise quoted.
For Internet orders, - paid via Paypal direct from the shopping basket
facilities on our website only, - we will advise any major delays in
supply which are likely to exceed 14 working days and offer you the
opportunity to cancel the order with full refund.
Deliveries will require a signature - therefore, we must have a delivery
address where someone will be available between 8.30am and 5.30pm -
If a delivery can't be signed for a contact card will be left by the
courier for you to contact the local depot (within 24 hours) to arrange
delivery or collection from the depot.
if this is not responded to promptly there may be additional charges
to the customer in receiving goods.
No deliveries can be made during holiday
periods, no emails, faxes or other correspondence can be responded to during
holiday periods.

RETURNS - We do not accept any goods for refund
or credit unless through faulty manufacture or our error
in supplying incorrect goods. Any incorrect or faulty supplies MUST
be notified in writing within 7 days of receipt otherwise we will be
unable to accept your claim. This does not affect your statutory rights.

DAMAGED GOODS - All packaging must be
inspected on receipt and any damage noted on the carriers documentation -
if this is not done we cannot make any claim against the carrier for
damaged goods. Any damage to goods must be notified to us in writing
within 3 days of receipt of goods, otherwise we cannot accept any
responsibility or liability.

This site is designed for UK trading only.

DISCLAIMER - Although we take
every effort to ensure that the information provided on our web site is
true and accurate we do not accept liability for any inaccuracies - if you have any queries with regard to
our web site please contact us either byemail
- fax (01642 246088) or telephone (01642 246087) in order that we may clarify
and rectify the situation.
No responsibility whatsoever is accepted by us for any external links from
this website.