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Troubleshooting

Lower speeds than expected

The data card automatically establishes a 3G connection to the internet if 3G is turned on in your data card application and if you have 3G network coverage.

Make sure that you have established a 3G connection to the internet by checking if the blue light on your data card is turned on. If you have no 3G connection, make sure that the data card application is set to search for 2G and 3G networks.If you still can't establish a 3G connection to the internet, you have no 3G network coverage.Click here to see the map of network coverage. Note: this will open a new browser window.