Hey there, thank you for sharing this with us. We're happy to hear that everything worked out. Feel free to let us know if you need any help in the future and we'll be glad to assist. Thanks again. -Kari

Hi Henry! Thanks for reaching us out. Could you please let us know the complete model number of your thermostat and humidifier? If you wish you can send us further information by DM, we'd love to sort things out with you. Thank you! - Laura

Thank you. Please press and hold up and down arrows at the same time until you see a number 1 on the left. Then press the up arrow until you see 13 on the left and press the down arrow to change the number on the right for 0. Press and hold both arrows to save. - Maria

Hi Brandon, thank you for bringing this to our attention. We're more than happy to take a look at this for you. Please provide us with the email on your account via DM so that we can take a closer look. -Jay

Good Afternoon. Our team is here to respond to your requests during our scheduled shifts. If need be we can schedule a call back for you at a time that would be convenient to your work schedule? ~Jerry

We received the information you provided and apologize for the inconvenience. We're happy to assist you with switching the thermostat to a time schedule; however, we need you to be on-site with the thermostat. If you like, we can email you the instructions. - Jerry

If the thermostat is not connected to WiFi, please remove the face-plate from the wall for a couple of minutes, if it doesn't reconnect automatically after that please open the app and follow the reconnection process (select thermostat, cogwheel, reset wifi) - Maria

Hi there, please open your app, then select the thermostat, tap the calendar icon and select "Options", finally select time-based schedule and make sure that you save the changes. If you have any difficulty doing this please send us a DM. Have an excellent day. - Maria

Hey John, thanks for getting this to us. We looked into this and the email is in regards to a new feature coming out with the new app version. With this version, you will be able to receive email notifications from the Honeywell Home app. We hope this was helpful. -Kari