Quality Inn & Suites Matthews - Charlotte

This hotel is most popular for:

Everyone

Business

Couples

Recent guest reviews

I was able to check in, upon arrival my room had a musty type of smell. I opened the patio door and turned on the air conditioner to air it out a bit. After that, my wife and I were sleeping and someone attempted to enter my room at 1am. Luckily I had the security latch on. Idk how someone managed to get a key to my room? I asked the front desk the next morning and they were clueless, apologized but didn't not offer to look into it further. This concerns me quite a bit and is a first for me. Had this not occurred I might return but the lack of empathy for the situation, smell and construction blocking the entrance are a bit much. My advice to guests, luck your door!

Cockroaches seen in room on two different days. Heavy highway construction right in front of hotel make entry and exit difficult every day. Had to change room because first room had no internet access for 5 straight days.

This hotel is pretty old and the rooms are worn down. Heard a lot of noise from people walking around and talking from the parking lot. Close to a major road, so you can definitely hear the traffic going by. The staff is nice and the free breakfast is edible, and it was the cheapest place to stay.... good luck. Very close to the Extreme Ice Center and lots of good eats.

I'm usually hesitant to book Quality Inns, but this one was well-reviewed on several sites. I decided to give it a try for my first of four weeks in town for business, and I was happy enough to book for the remaining three weeks. My room was clean and the location is great. My only complaint was the breakfast options. They seemed to run out of fruit every morning and I ended up buying my own at a grocery store so I could have something healthy to eat in the morning.

The room was remarkably clean, with all furniture in good condition and unscuffed walls. I felt like I might have been the first or second guest to ever stay in it. Bed was crisply and artfully made. Toiletries were minimal and lackluster, but sufficient. The desk staff were ALL notably very polite and helpful. Good breakfast bar, too!

Hotel highlights

Free buffet breakfast

Free WiFi in rooms and public areas

Free parking

Outdoor pool

Quality Inn & Suites Matthews - Charlotte places you within a 10-minute drive of Matthews Heritage Museum and Matthews Community Center. This 118-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour fitness center. Kate's Skating Rink and Pebble Creek Golf Course are also nearby.

Property features

At Quality Inn & Suites Matthews - Charlotte, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed, Non Smoking

from$63

Standard Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Standard Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Suite, Non Smoking

King 1 | Sleeps 2

Guest reviews for Quality Inn & Suites Matthews - Charlotte

Everyone (5)Business (5)Couples (2)Family (1)Other (3)

1

basic room, hotel seems to be in disarray

Everyone

I was able to check in, upon arrival my room had a musty type of smell. I opened the patio door and turned on the air conditioner to air it out a bit. After that, my wife and I were sleeping and someone attempted to enter my room at 1am. Luckily I had the security latch on. Idk how someone managed to get a key to my room? I asked the front desk the next morning and they were clueless, apologized but didn't not offer to look into it further. This concerns me quite a bit and is a first for me. Had this not occurred I might return but the lack of empathy for the situation, smell and construction blocking the entrance are a bit much. My advice to guests, luck your door!

By Jason, from Providence on Oct 18, 2017

1

Everyone

Cockroaches seen in room on two different days. Heavy highway construction right in front of hotel make entry and exit difficult every day. Had to change room because first room had no internet access for 5 straight days.

By a verified traveler on Oct 16, 2017

4

close to my daughter.

Everyone

Good and friendly service. Etc,.......,...,.....................,.....

By ken, from fla on Dec 10, 2016

4

we were in newly renovated part

Everyone

We had a newly renovated room so it was nice but typical hotel beds always to hard for my taste

By AmyK, from K on Oct 29, 2016

2

not my best experience

Everyone

Pillows in rooms are too small.
Some of the front desk employees lacked customer service.
Wait time to be assisted was over 25 minutes, unacceptable!

By a verified traveler on Feb 28, 2016

4

good biz hotel

BusinessTravelers

Great location, easy to access from my 3 business appointments. Staff did a good job. Would stay there again.

By Bill Futt on Aug 20, 2015

4

good value

BusinessTravelers

Good value and location. Staff excellent. Breakfast satisfactory. Lobby closed at night so could not access computer

By David A. on Jul 31, 2015

3

great value

Couples

For the money it was very decent. Free breakfast and clean rooms.

By Jennifer A. on Jun 1, 2015

3

trip

BusinessTravelers

The hotel had Slow internet and not so good breakfast.

By Anonymous on May 16, 2015

4

relaxing

Singles

It was a great room, very clean and relaxing. Very good price also. I will definitely be back.

By Madison K. on Apr 21, 2015

Hotel Amenities

Property Details

Smoke-free property

118 rooms in 1 building

3 stories with elevator access

Hotel Services

Coffee and free newspapers in lobby

24-hour business center and 2 meeting rooms

Front-desk safe

Public computer available

Laundry facilities

Multilingual staff

Elevator

Rooms

Coffee maker

Hair dryer and free toiletries

Flat-screen TV with digital service and premium channels

Free local calls

Desk

Daily housekeeping

Climate control and air conditioning

Refrigerator and microwave available on request

Rollaway beds (fees apply) and crib rentals (fees apply)

Internet

Public areas: Free WiFi

Guestrooms: Free WiFi

Drinking + Dining Details

Free buffet breakfast is offered.

Having Fun

Recreation features at Quality Inn & Suites Matthews - Charlotte include an outdoor pool and a 24-hour fitness center.

Pools

1 outdoor swimming pool

Fitness

24-hour fitness center

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

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