247 Customer Ratings

65 Customer Reviews

Terri went above and beyond to help me with my lockers and sell me the supplies I needed. Great experience!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By John

Rushford, MN

July 23, 2016

Experience went well. Thank you!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Cynthia

Chesterfield, MO

May 26, 2016

Your associate, Heather, does a great job!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Ken

Manchester, MO

April 25, 2016

EVERYTHING WENT VERY WELL

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Joseph

Chesterfield, MO

March 30, 2016

Uncle Bobs was very clean, well lit, safe and I would definitely use them again.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Susan

St Louis, MO

March 25, 2016

Great staff, worked with me to meet my needs and I loved that we were able to rent the moving van

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Susan

Brentwood, MO

February 27, 2016

Great place, great people. Always polite and helpful. I feel very confident and know my things are safe and well taken care of.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.7 out of 5 stars

By Jim

Ballwin, MO

February 25, 2016

Everything was fine, just a bit of a delay at the desk getting signed up. Also hoped there was some kind of light source in the unit.

Staff

4.0

Cleanliness

3.7

Expectations

3.0

Satisfaction

4.0

Recommend

4.0

4.8 out of 5 stars

By Mary Ann

Ballwin, MO

February 24, 2016

The staff was so helpful and the property was very well maintained.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Karen

San Antonio, TX

February 7, 2016

Heather and Beckie at #307 and Keith at #377 could not have been more helpful without actually moving our things for us. Best customer service we've seen in any industry in a long time. Thank you so much!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By James

Imperial, MO

December 12, 2015

Very pleased with my storage and the employees. They go out of their way to help always.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Anonymous

Ellisville, MO

November 23, 2015

I would have liked someone to be at the office all day. Take lunch at different times. I could only come sometimes when the office was closed. Inconvenient.

Staff

4.5

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kimberly

St Louis, MO

November 5, 2015

My experience with Uncle Bob's has been great. I have used several different storage providers in StL and by far Uncle Bob's has been the cleanest and best one to use.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

2.8 out of 5 stars

By Joyce

Ballwin, MO

October 23, 2015

The management and staff had no knowledge of policies. Constant run around. Kept being told one thing only to have the exact opposite happen. Will no be recommending this facility.

Staff

2.8

Cleanliness

4.0

Expectations

3.0

Satisfaction

2.0

Recommend

2.0

5.0 out of 5 stars

By Patty

Ballwin, MO

August 27, 2015

I had never had to store anything but I had a family friend who had a storage space in Cape Girardeau - let's just say I wouldn't store my dirtiest possessions there! I honestly did not know what to expect. I was so surprised at the cleanliness, the security and the over all professionalism. Well done!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Kevin

Ballwin, MO

August 27, 2015

Good manager at the property and was quick from start to finish

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.6 out of 5 stars

By Rachel

Saint Louis, MO

August 1, 2015

I had to bring a broom and sweep out our unit. In addition, I used the broom to remove cob webs in the corners. Your prices were quite competitive!

Staff

4.8

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

4.0

5.0 out of 5 stars

By Heidi

Chesterfield, MO

July 28, 2015

Heather was BEYOND professional and welcoming. I was really impressed with how she handled all of my questions and was genuinely happy to help me through the process. I am glad I got this survey so that I could say how happy I was with her service.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Molly

Fenton, MO

July 28, 2015

Heather is fabulous! She has made all the difference in our experience with this company. I wish she worked everywhere I did business! She deserves a raise!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Matthew

Saint Louis, MO

July 23, 2015

Uncle bobs took good care of our stuff while it was there. Never worried about it. Very helpful staff!

Staff

4.8

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Travis

Saint Louis, MO

July 23, 2015

I believe her name was Tina-- she did an absolute fabulous job! Kudos!!! Thank you!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Natalie

Fenton, MO

July 3, 2015

Everything, including customer service was exceptional

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Natalie

Fenton, MO

July 3, 2015

You guys were amazing

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jeff

High Ridge, MO

June 27, 2015

My experience using Uncle Bob's Storage was wonderful. If I have storage needs in the future I'll be back.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Clark

Princeville, IL

June 26, 2015

The Office folks were very nice and very helpful at all times. We are storing my daughter's college items in your unit and will be doing so for the next couple years also. Thanks for being so easy to deal with.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Linda

Richmond Heights, MO

May 27, 2015

Your staff immediately made me felt welcome, answered my million or so questions cheerfully and without hesitation & I left the office without any doubt about my decision to rent there. I have been there approximately 3 months now and each time I go to my storage space I am so happy that I chose Uncle Bob's! ( I have suffered many other diasppointments with storage facilities in the past so I was a little "gunshy" this last time!)I have told evryone I know looking for a storage facility to check out this place first-no point in looking further!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Dana

St Louis, MO

April 23, 2015

Theresa was always helpful, upbeat. She was the sunshine in more than one day. Just one of the going out of her way to make things easier was to coordinate with the moving van bringing Mother's things from Okla. to storage. I have recommended Uncle Bob's Manchester location and Theresa to many.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Emily

Ballwin, MO

March 27, 2015

I brought my dad with me to help with my move. He always has something bad to say about a service. I was pleasantly surprised when he had nothing but good things to say when we left the office. I rented a space and took advantage of the free truck and everything was explained very well and there were no hidden costs. I also really like how easy the website is to navigate. I am defiantly recommending to everyone I know.

Staff

5.0

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.3 out of 5 stars

By Doris

Jupiter, FL

March 23, 2015

I would liked if you had asked for a copy of my key so you could exterminate because I cam home with lots of live spiders.
I did not like that I was forced to buy insurance because it was my responsibility to make that decision and I did not believe your explanation.

Staff

5.0

Cleanliness

4.3

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

4.2 out of 5 stars

By Patricia

Ballwin, MO

December 30, 2014

Both the office manager and trainee were pleasent and helpful.
The unit is convenient and clean

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Connie

Manchester, MO

December 29, 2014

Exceeded expectations-Whole process was easier and faster than I expected

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By David

Saint Louis, MO

November 25, 2014

Both times the staff was so polite and helpful

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ryan

Chesterfield, MO

October 27, 2014

pam was very helpfill

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.8 out of 5 stars

By Gerald

Manchester, MO

September 27, 2014

Have not often encountered staff in the office or in the facility. It is clean and well maintained. The carts are sometimes creaky and not really first class.

Staff

3.2

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

3.7 out of 5 stars

By Deborah

Fenton, MO

August 29, 2014

The unit I rented leaked and I had to get a temporary unit and wait to move the rest of my stuff until it is fixed

Staff

5.0

Cleanliness

4.3

Expectations

3.0

Satisfaction

3.0

Recommend

3.0

5.0 out of 5 stars

By Dianne

Ballwin, MO

August 28, 2014

Fabulous staff and facility!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.3 out of 5 stars

By Elizabeth

St. Louis, MO

August 26, 2014

There have been problems with our access code. The staff was happy to help but that was during business hours - not when we usually stop by.

Staff

4.3

Cleanliness

4.3

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Larry

Valley Park, MO

August 26, 2014

The folks at the meramec station road location are outstanding

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Amy

Manchester, MO

August 25, 2014

Nothing more than keep up the great attitude and the awesome level of service you have provided over the years - that goes a long way!!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Mark

Ballwin, MO

August 25, 2014

Everything has been great. No complaints.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Susan

Manchester, MO

July 16, 2014

I am happily sirprised that theManager of Uncle Bobs in Manchester that she knows my name! She is very helpful and nenver seems to be too busy to help me!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Amanda

Ballwin, MO

June 23, 2014

Theresa was wonderful!

Staff

5.0

Cleanliness

4.0

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

4.6 out of 5 stars

By Carina

Manchester, MO

June 17, 2014

Only disappointment-- 18-wheeler unable to back into property for convenient unloading.

Staff

5.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Mike

Ballwin, MO

June 1, 2014

Very friendly and helpful staff.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Brent

Ballwin, MO

May 28, 2014

everyone was extremely knowledgeable and personable. explained process completely and in an easy understandable manner.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Charlotte

Manchester, MO

April 27, 2014

Friendly service and very accomodating

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Steven

Chesterfield, MO

April 25, 2014

Uncle Bob's was far and away the best value of all the storage places we looked at.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Catherine

Kirkwood, MO

March 31, 2014

I've used several storage companies in the past. Yours was cleaner and better run than any I've used before.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Tina

Chesterfield, MO

March 26, 2014

Manager at Uncle Bob's was very helpful. She was very patient with me as we tried to relocate from another state, obtain a proper size unit AND even helped the moving van maneuver their vehicle the day our furniture arrived.
I would recommend this storage unit to anyone looking for a storage unit.

The storage area was extremely clean and well kept. The buildings and parking lots were also kept very clean, even in the middle of three consecutive snow storms ! Kudos to the team at Uncle Bob's. I would not hesitate to leave my Corvette there again, if I needed to.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Tim

St Louis, MO

February 27, 2014

employees are professional and know how to do their job well! very courteous too

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ginger

Ballwin, MO

February 27, 2014

The manager at our location helped us decide on the best unit for our needs. She really took time to help us.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Donald

Ellisville, MO

February 27, 2014

The staff and storage locker were both good.

Staff

5.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Shawn

Wildwood, MO

February 3, 2014

Theresa, the local store manager is always very friendly and helpful.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Joan

Ballwin, MO

January 18, 2014

Sometimes I visit my unit after dark. It would be nice to have customer accessible a/c within 100 feet so I could at least plug in a light.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By John

St. Louis, MO

January 16, 2014

Uncle Bob's is great...keep up the good work!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Robert

Kirkwood, MO

November 28, 2013

Best storage facility ever! Crazy hilly property, though.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Wilson

Mission Viejo, CA

October 31, 2013

I just struggle with how fast we get locked out of our units. That's probably they only complaint. Service is good.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

4.0

Recommend

4.0

4.8 out of 5 stars

By Carol

Ballwin, MO

September 23, 2013

We appreciated your staff and storage center for being so accommodating to our desires at a time when we needed it so much.
Thank You!

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Mark

Fort Worth, TX

September 23, 2013

2nd summer we have used your facility for our college student's storage needs. perfect place.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Donna

Danbury, CT

August 29, 2013

I was very satisfied storing my items at Uncle Bob's storage. Arriving in St.Louis, I visited other storage centers and non compared with this facility. The representatives were accommodating, always friendly and honest.
Thank you Uncle Bob's,
A Connecticut customer

Staff

5.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.8 out of 5 stars

By Raymond

Ballwin, MO

August 26, 2013

All the people at Uncle bob's were helpful and friendly...The storage area was clean, convenient to get in and out,and never leaked (I had my stuff there for over a year). I was able to pay my rent over the phone using a credit card - This was a big help since I was working out of town and I was even able to pay for several months at a time...The people at my storage area in Manchester, MO were always great. Thanks everyone

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Scott

Wentzville, MO

July 24, 2013

Great service and a wonderful manager in Bryan

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

24 Hour Access

Even when our office is closed, you can access your space! This store offers 24 hour access. You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

40' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 40' moving trucks.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Ballwin

Once the season for outdoor excursions in Castlewood State Park is up, it can be difficult to find space for your summer belongings. Uncle Bob's Self Storage in Ballwin provides a wide variety of storage spaces, including climate controlled options to help keep your valuables safe year round. We offer 24 hour access and a free truck rental to help make transferring your possessions convenient. Find us on Meramec Station Road, near the Interstate 100 interchange.

Serving the Communities of:

Ellisville, Manchester, and Sherman
63088, 63011, 63131

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!