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I will tell you that...the things you have to go through to be an Expert are quite rigorous.

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This morning when I went to look at my Instagram it said that I have been logged out of my Instagram. I did not log out. So I went to a help screen because I can't remember my password. They help supp… read more

Microsoft (Wimdows Update)has drastically altered my computer by apparently resetting my system without prior notice or warning to me whatsoever and in the process I have lost virtually all of stored … read more

Hi...I'm having a real problem with a PDF background page color that changes from teal to blue during preflight. It is for a IngramSpark Printers (need PDF/X 1a). This is my second day trying to fix t… read more

my windows 10 crashed and had to be reloaded, losing all my non microsoft apps. I re-downloaded thunderbird but it doesn't recognize any past passwords. I've gone thru all the online help to no avail.… read more

I downloaded adobe flash player on my MAC with OS 10.7.5. I pushed the install button and nothing seemed to happen. It did not appear as an application and it was downloaded into my download file. … read more

As I understand, I have some virus on my pc. I see thousands of files with strange names like 0A73B77F3A64662505881062E9AA02870B.EOC and independently of that I have needed to delete some folders and … read more

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.