Technical specialists troubleshoot and fix problems fast and teach you how to troubleshoot and resolve issues quickly through remote access tools.

First Come First Serve

Priority

Online Support

Access to web-based customer support system where new cases can be initiated, tracked and updated as they are resolved. Have a complex problem? Our web-based customer support system will let you attach screenshots and upload documents to get it solved faster.

Yes

Yes

Email Support

​Have a question but don't need an answer right away? Just send us an email and our specialist will get back to you within 48 hours.

First Come First Serve

Priority

Downloads

Online technical or functional or knowledge documentation or Training guides can be downloaded.

Yes

Yes

Webinars and Demos

Learn about new features and functions at your convenience and at your own pace.

Yes

Yes

Custom Reporting Services

Our technical support team can help you to add more report formats for your business.

No

Yes

Data Backup and Protection Services

Allows you to store your data up to 10 GB on our server. Our technical team help you to recover the damaged data files and password removals for lost or forgotten passwords.