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Let Us Run Your Day-To-Day Cloud Operations For You

With proactive infrastructure monitoring, operating system maintenance and patching, application monitoring and more, our Managed Operations service level will free you from platform management and administrative tasks — so you can focus on your business.

Design

No matter the size of your environment, we will design your architecture to scale and handle sudden spikes in web traffic or heavy application requests. We take a hands-on approach to ensure your design meets your business needs.

Deploy

Need a specific configuration for your environment? We will build and deploy your environment according to the applications and devices you need, and we can save your environment as a custom template to be redeployed at any time.

Manage

Rest easy knowing a team of experts is working to ensure your environment is monitored, backed up and optimized for performance 24x7x365. We’ll proactively respond to monitoring alerts, no need to call us. And there is no per-server charge for Cloud Backup*, we will schedule it for you.

*As a Managed Operations customer, the $10/month cloud server fee is waived for Cloud Backup, but you are responsible for the monthly file storage usage fees and any bandwidth usage fees.

What is Managed Operations?

Full access to the Rackspace Public Cloud

Compute

Virtual Cloud Servers, OnMetal Cloud Servers, Containers

Storage

Block Storage, Cloud Files, Cloud Back Ups

Networking

CDN, Cloud Networks, Firewalls, LoadBalancers, DNS, RackConnect

Big Data

Cloud Databases, Cloud Big Data, Object Rocket

Plus Hands-On Expertise

Your Managed Operations Team

Managed Operations provides you with on-demand access to the following IT resources:

Technical Account Manager

From the initial setup to product education and capacity planning, your Technical Account Manager will personally assist you in selecting the best options for your cloud.

Linux/Windows Server Admin

Our Sys Admins will set up and configure your new servers upon request, provide OS patching, and schedule your daily, weekly and monthly backups for you. As well as assist with your CALs and IP Management.

Database Admin

Whether you’re using MySQL, MS SQL or a variety of NoSQL databases, our DBAs can assist you with installing, configuring and troubleshooting your chosen database software — as well as caching services like memcached and Varnish.