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Receptionist

Competitive plus benefits

We’re recruiting for a Receptionist at our popular Vauxhall branch in Blackpool.

Hours

Full time, Monday to Friday 8am till 6pm

About the role

At Arnold Clark, we believe that first impressions count and that outstanding service should be begin the moment our customers enter the showroom.

As a Receptionist/Showroom Host, you’ll greet our customers both face-to-face and on the phone in a friendly and professional way. From putting them in touch with the right person to offering them a cup of tea and a place to sit, you’ll be able to deliver fantastic customer service, stay on top of daily admin and maintain branch standards with enthusiasm and a smile.

Day-to-day duties

Acting as the first point of contact for our customers, in person or on the phone.

Managing a large volume of customer calls via a busy switchboard and dealing with enquiries effectively and efficiently.

Making sure the branch is kept tidy and presentable and that customers are well taken care of.

Assisting with general administrative duties when required.

Going the extra mile for customers and working positively and proactively as part of a team.

Essential skills

Previous experience in a similar customer service role.

Excellent interpersonal skills.

Polite, helpful professional telephone manner and appearance.

High standards of organisation and the ability to multi-task.

A genuine interest in delivering great service and going the extra mile for customers.

Able to answer calls and carry out admin duties with accuracy and attention to detail.

Ability to work independently and as part of a team.

Good standards of computer literacy, and knowledge of Microsoft Office.

In return for your customer service skills, you’ll receive excellent working conditions, training and one of the best employee benefit packages in the industry, including free private healthcare, life assurance and generous discounts on new and used cars.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

Only successful candidates will be contacted for interview.

Benefits

Every Arnold Clark employee is entitled to a wide range of benefits, including:

Discount on new and used vehicles

Contributory pension scheme

Private medical insurance

Life assurance

About Arnold Clark

Arnold Clark is Europe’s largest independent car retailer with over 200 branches across the UK. And you could be part of it.

Over 11,000 employees

Annual turnover of over £3 billion

24 new car franchises

Retails over 280,000 vehicles per year

Servicing, repairs, MOTs and tyres

Employment with Arnold Clark is offered subject to satisfactory reference and disclosure check. Only successful candidates will be contacted for interview. Some benefits are only available after a qualifying period.