Imagine that your group or organization had just reached a milestone of achievement that was noteworthy. Perhaps it was a new productivity target or quality performance or safety record. The management team has decided that they should recognize everyone for their efforts and a celebration is planned. What could possibly be the down side of that?

Unfortunately, some celebrations ring hollow – even to those who are the recipients of the accolades or recognition. Why? Perhaps you have heard some people gossiping in muted tones as they await the lunch that is being served to them to acknowledge their achievement. For these employees, there is no connection between anything that they did and the outcome.

“Sure, it’s great to get a free lunch/pizza/whatever. But I don’t really have a clue about what we did differently to get to this performance level.”

I thought that an appropriate starting point for this blog would be to review a concept which I believe holds great promise in the way that we think about improvement. In the spirit of the Continuous MILE (minor improvements / large effects), the notion of a “tiny habit” may be viewed as perhaps even less significant than a minor improvement. Yet, it can be the start of something much more substantial.

The originator of this concept is Dr. BJ Fogg, Director of the Persuasive Tech Lab at Stanford University.

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