Victoria is Managing Director – EMEA for RFi Group, with overall responsibility research programmes and insight generation across the UK, Europe and the Middle East.

In addition to leading the EMEA team and EMEA research portfolio, Victoria is the project lead for a number of RFi Group’s global relationships, spanning across consumer, business and commercial banking, digital banking, payments, merchant acquiring and wealth.

Victoria has an honours degree in business management from The Nottingham Trent University and over 12 years’ international research experience, specialising in quantitative research, tracking studies across multiple sectors, principally in insurance and financial services.

Victoria has worked with the majority of the leading financial service providers in Europe and the Middle East, utilising a broad range of both qualitative and quantitative methodologies to provide business and market intelligence and actionable consumer insights.