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Can someone help me determine what setting I need to change on my iPad 2. I have received a couple of emails with PowerPoint slides in them that cannot be read on my iPad 2 but those same slides can be opened and read on my iPad1 and on my iPhone 5. I have checked and my software is up to date. Thanks

What apps do you currently have installed on your iPad 2? You would need something like Keynote, or Office HD on your iPad in order to open, edit, and save Powerpoint files. I use Office HD on my iPad 3 as it can open, edit, and save all MS Office files.

What apps do you currently have installed on your iPad 2? You would need something like Keynote, or Office HD on your iPad in order to open, edit, and save Powerpoint files. I use Office HD on my iPad 3 as it can open, edit, and save all MS Office files.

I don't have any apps like Keynote or Office HD on either of my devices but can read, not edit, office files attached to emails on my iPad 1 and iPhone 5 but not on my iPad 2. I can't figure out why the files are readable on 2 devices but not on the iPad 2.

The most likely explanation I can guess at is that the full presentation hasn't been fully downloaded yet, so can't be opened. That's the case with emails I get with presentations in them ... I have to tap on them to download the whole thing, THEN I can open them.

The most likely explanation I can guess at is that the full presentation hasn't been fully downloaded yet, so can't be opened. That's the case with emails I get with presentations in them ... I have to tap on them to download the whole thing, THEN I can open them.

Unfortunately, the emails are fully downloaded but the files are not viewable on the iPad 2. It has to be a setting that is incorrect or some bug in the iPad 2 since it the same emails and attachments are viewable on the other two devices. If anyone has any ideas, I would appreciate it.

I wonder if the problem could be one of file extensions? There are two associated with Powerpoint: PPT (a Powerpoint file) and PPS (a Powerpoint slideshow). Which one are the files you're having trouble with?

Until the mystery is resolved, here's a simple workaround: purchase a copy of GoodReader ($5 IIRC).

Chas_M, the file extension is ppt. I will get an app as a workaround, but it just baffles me as to why the files work fine on IPad 1 and iPhone 5 but not the iPad 2. I guess I just like to find solutions to mysteries. LOL