Almost a quarter of companies aren’t happy with their #CX. How would you rate your offering?
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Only 11% of companies are delivering a recommendation-worthy customer experience. Reckon you’re one of them?
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88% of business say #CX is a competitive differentiator, yet lower-level managers are often the ones left shouldering responsibility. Download our 2019 Customer Experience Benchmarking Report and learn how to put #CX higher on the corporate agenda: bit.ly/2Fyp526