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manitowoc indigo -full bin problem

Just installed a new machine at a Lonestar. Setup the ice thickness and ran through 1 cycle. the unit finished its harvest and then indicated i had a 'full bin' and that my water curtain was open. neither scenario was true. i reset power on unit and it started back up and did same thing.in setup menu i set binsensor option to 'none' still did the same thing. i then set it to 'bin' and then 'dispenser' which the unit doesnt have anyway. Still did the same thing. i suspect i either have a defective water curtain sensor or the sensor/magnet in door is not activating the sensor. im calling manitowoc in the morning. in the meantime anyone have any other suggestions?

yes wires are connected to board and connected to the right terminals. there is no exposed magnet on these units like the S series. this is an Indigo unit. i dont believe there is a megnet in the water curtain on these units . i believe it is a proximity sensor.

yes wires are connected to board and connected to the right terminals. there is no exposed magnet on these units like the S series. this is an Indigo unit. i dont believe there is a megnet in the water curtain on these units . i believe it is a proximity sensor.

there's a magnet you just can't see it. it would be under the white plastic on the inside of the curtain. indigo is basically an S series machine with a bunch of extras

They already have a service bulletin about the ice dampers sticking on certain models and causing a false full bin condition..... If I remember right, you grind down the inside edge of the damper (the damper has the magnet and rotates down to trip the bin switch). If yours has a curtain this may not apply. Check Manitowoc website for applicable service bulletins. Good luck!

They already have a service bulletin about the ice dampers sticking on certain models and causing a false full bin condition..... If I remember right, you grind down the inside edge of the damper (the damper has the magnet and rotates down to trip the bin switch). If yours has a curtain this may not apply. Check Manitowoc website for applicable service bulletins. Good luck!

what models use an ice damper that looks like that? i haven't seen that before

a little off topic but id like to think improper grounding of machines must rank high on calls to the factory for machines that don't function right. . . . for machines in play for a while i bet that high ranking call is filthy machines/components

2things. There is a large washer u need to remove on thickness probe after installation and the is also an adjustable bin control on those units. The settings are in the board. I don't have book in front of me but u should call manitowic and they should set u straight.