All our FAQs

Emperor / King qoozo has 3 main functions – to purify, sterilise and deodorise.

Purify
With industrial development around, our water supply has been contaminated by carbon monoxide, organic chemical, fertiliser, heavy metal putrid odours, colouring and so on. The Emperor / King qoozo principle is to neutralise and decompose the harmful pollutants in the water.

Sterilises
Rapidly removes water viruses and bacteria up to 99%. The Emperor / King qoozo principle decomposes these contaminants with 0.05 PPM ozone concentration level.

Emperor / King qoozo removes bad odours by electron decomposition. By releasing an active oxygen that is an electron from the ozone bond, the single electron oxidises the proton of any element it reacts with. This means that the odour-causing bacteria contain protons and when combined with a single ozone ion, the odour is removed through oxidation. Ozone does not mask odours but completely removes them.

Fruits and vegetables continue its natural life cycle even after being harvested. The automatic release of its natural ripening agent enables the creation of yeast and mold that contributes to food decay. Emperor / King qoozo oxidises the ripening agent and limits the ethylene oxide produced in yeast and mold to preserve the freshness of perishable food.

Ozone does not leave any toxic by-products or residue, nor does it create any environmental damage with its decomposition properties as it reverts back to oxygen molecules. Other oxidation devices may leave properties and affect the food products it is used on.

The emission of ozone for Emperor / King qoozo has passed the IEC-335-2-65 standard which is concluded harmless to human beings.

The mid decay time of Ozone is reducing during drinking water.

The effects of Ozone towards Protein and human body cell are mentioned in the article ‘2001 journal of food science (pls refer to this article from website for more information). Bacteria can be eliminated as of its single cell or micro-organisms. However, the size and complication of human body formation will not be simply damaged by the emission of 150mg’s concentration level.

Environmentally we are not wasting plastic bottles as Little Penguin is reusable. Most bottle water is just filtered tap water, so it is not alkaline. Alkaline bottled water is usually stored in tanks so air pollutants can still reduce the alkalinity of the water.

Water loses it alkalinity in general over 18-24 hours, but this depends on the methods used to alkaline the water, the amount of pollutant particles surrounding the alkaline water and what temperature the water is kept in. Air carries PM2.5 and PM10 particles in it, so as soon as you unseal an alkaline water bottle, air gets inside the bottle and begins reducing the alkalinity of the water.

No, little penguin bottle and filter are not suitable for dish washer. We recommend you to hand wash it with warm or cold water with mild detergent or ecobud’s activated oxygen water to sterilize and deodorize

Water loses it alkalinity in general over 18-24 hours, but this depends on the methods used to alkaline the water, the amount of pollutant particles surrounding the alkaline water and what temperature the water is kept in. Air carries PM2.5 and PM10 particles in it, so as soon as you unseal an alkaline water bottle, air gets inside the bottle and begins reducing the alkalinity of the water.

We recommend you refill the Gentoo daily to ensure the water alkalinity is high and calcium residue doesn’t build up making it difficult to clean.
Water loses it alkalinity in general over 18-24 hours, but this depends on the methods used to alkaline the water, the amount of pollutant particles surrounding the alkaline water and what temperature the water is kept in. Air carries PM2.5 and PM10 particles in it, so as soon as you unseal an alkaline water bottle, air gets inside the bottle and begins reducing the alkalinity of the water.

Generally you can tell whether the water is being filtered well by how fast it passes through the filters. Gentoo filters are filtering the water highly well. They consist of Steel Mesh, Highly Activated Carbon, KDF, Calcium Ionized Clay, Energized Ceramic, and Steel Mesh.

Removal of the acidic ions only enables the water to stay alkaline for a limited period of time. Air pollution and bacteria is easily attracted to the alkaline water, resulting in the water returning to its normal state quickly. This process also wastes the excess acidic water during the filter process. By increasing the mineral content of the water, it allows for the alkalinity of the water to remain for a long period of time as it is not largely affected by air pollutants and bacteria. There is also no water waste during our filtration process.

It helps our body stay healthy and counteracts the effect of over acidity in our system. Virtually all foods contain acid, the recommended 80/20 ratio of alkaline to acid food, has been reversed by our modern diet to more like 90% acidic and 10% alkaline. Alkaline water is natural antioxidants. A glass of alkaline water has more antioxidant power than fresh orange juice!

Your body requires this as you need both Acid and Alkaline to maintain your internal body parts (i.e. Stomach requires acid to help break down fat, kidneys require alkaline to get rid of waste and neutralises excess acid). Blood requires a slightly alkaline pH level of 7.365 used to fight disease and provide energy to your hard working internal organs. If this balance not maintained you will get tired, lose energy and have a greater risk of disease and being sick. Oxygen is lost and used during the bloods journey through our body and replaced by CO2 (acid) causing alkalinity in our blood to decrease, making it difficult for our red blood cells to maintain the remaining oxygen. This balance must be maintained to allow for effective distribution of oxygen throughout our body.

Tap water varies between alkaline and acidic depending on where it comes from and how it is treated. Exposure to dust, air pollutants (PM2.5 and PM10), industrial waste, bush fires and smog, all cause naturally spring water to lose its alkalinity. Chemicals used to assist in filtration of the river, lake or dam water for removing chemicals and foreign particles, can sometimes improve the alkalinity of the tap water as it has a positive oxidation reduction potential making it apt to acquire electrons and oxidise the water molecules. However, the water is not filtered well enough for us to drink as rust, algae, bacteria, chemicals and other foreign particles are found inside the water that comes out of our tap.

BPA is short for bis-phenol A, a synthetic chemical widely used to harden plastic containers and bottles storing food and drink; in the linings of cans, in dental sealants and medical equipment, and has even been traced in cash register and ATM receipts.

BPA is an endocrine disruptor and has been linked to heart disease, diabetes and cancer. It can enter our bloodstream through our skin and because we can come into contact with so many sources of BPA it is difficult to avoid. Just about everyone has a detectable level of BPA in their bodies.
Whether or not it causes us real harm is a strongly debated topic. Some scientists dismiss consumer concerns as an overreaction to inconclusive studies, whilst others say the evidence is mounting that even in low doses, BPA’s effects on the human body are cause for serious concerns.

Little penguin is made from FDA- and DOH-approved PET that is free of toxic BPA, phthalates and PVC, and is 100-percent recyclable. Yes, it is designed to be reused over and over again.
But like all drink containers, it must be cleaned regularly.

It normally takes 4 – 6 minutes for the water to be filtered, if it is extremely slow it could be that there is a blockage in the filter. To remove blockage take filter out of jug and rinse in running tap water for a few minutes. Clean underside of filter with a soft brush.

The media we use is activated alumina. The process works by ion exchange, as the water flows through the filter it comes into contact with the media (activated alumina),
the fluoride is attracted to the activated alumina and is absorbed.
Activated Alumina is generally specific to fluoride and is probably the most commonly used fluoride removal technology today.
This process is known to remove up to 98% of the fluoride in water.

No, little penguin bottle mk.2 and filter are not suitable for dish washer. We recommend you to hand wash it with warm or cold water with mild detergent or ecobud’s activated oxygen water to sterilize and deodorize

No, little penguin mk.2 bottle and filter are not suitable for hot water. We recommend you to hand wash it with warm or cold water with mild detergent or ecobud’s activated oxygen water to sterilize and deodorize

No, the filters will not expire until they come into contact with water. Replacement filters should be stored in a cool, dry place. However, for optimum quality, we recommend keeping the filters for no longer than 2 years.

Filters should be replaced 2 months from first contact with water – even if it has not filtered 150Litres of water in that time.