Job Description

Position Summary

This team member will have primary responsibility for coordinating the inbound/outbound package activities of the in-center parcel management operation. This team member will be receiving, processing, staging and delivering all inbound and outbound packages from the venue/center utilizing an electronic last mile tracking system with limited supervision. This team member will regularly interface with all levels inside the venue and event customer’s organizations. The team member must be proficient with a variety of computer systems and have the ability to meet the physical demands of the position. This team member is required to perform many functions within the center, including all functions performed by Center Consultant team members.

General Duties and Responsibilities

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

• Primary responsibility for coordination of all shipping related services and activities, include:

Maintain log of all incoming and outgoing parcels, prepare parcels for pickup by delivery drivers, and sort incoming parcels

Minimum Qualifications and Requirements

Action oriented with skills and aptitude to excel in a customer-focused and results-driven environment

High integrity individuals who present professional image through effective written and verbal communication skills

Excellent team building and collaborative skills; ability to develop strong customer relationships

Strong problem solving skills

Ability to accurately translate and record information into electronic tracking system with 100% accuracy

Proficiency with computer systems and ability to learn new software applications quickly.

Ability to pass an OSHA certification for any equipment in center calling for such certification

Ability to move 75 pounds unassisted

Ability to maneuver packages of any weight above 75 pounds with appropriate equipment and/or assistance from another person

Physical stamina to walk up to 10 miles per shift

For new hires, must meet all FedEx Office's employment qualifications in force at time of hiring

For current FedEx Office's team members, must have received a Meets Standard or above on last performance appraisal

Essential Functions

Ability to stand during entire shift, excluding meal and rest periods

Ability to move and lift 75 pounds

Ability, on a consistent basis, to bend/twist at the waist and knees

Ability to communicate effectively with customers, vendors, partners, and other team members

Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure

Ability, on a consistent basis, to maintain attention and concentration for extended periods of time

Ability to work with minimal supervision

Ability to perform the General Duties and Responsibilities set forth above in a consistent and efficient manner

Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All offers of employment made by FedEx Office are contingent upon the successful completion of a background investigation and a pre-employment drug screen (which must be completed within 2 business days of any conditional offer of employment). The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. America’s Military Veterans and individuals with disabilities are strongly encouraged to apply. If you have a disability and you need assistance in order to apply for a position with FedEx Office, please email us at HR.BrassRingHelp@FedEx.com.

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