Amid shakeups with the development team, including replacing the Director of FF14, SE announced another 30 day extension to the free trial, along with a letter that indicates to me they will keep extending it till they feel the game is "satisfactory".

QUOTE

Thank you for your continued interest in and support of FINAL FANTASY XIV.

While more than two months have passed since the official launch of FINAL FANTASY XIV service, we deeply regret that the game has yet to achieve the level of enjoyability that FINAL FANTASY fans have come to expect from the franchise, and for this we offer our sincerest of apologies.

After thorough deliberation on how to meet those expectations, it was decided that the most viable step was to approach improvements under new leadership and with a restructured team.

To realize this vision, and in doing so, provide our customers with a better game experience, we have assembled our company's top talent and resources. Taking over the role of producer and director is Naoki Yoshida, a passionate individual for whom customer satisfaction has always taken top priority. Not only is he one of our Group's most accomplished and experienced members, Naoki Yoshida is also a charismatic leader possessing the skill to bring together and effectively helm a team which encompasses a wide range of responsibilities. We also welcome several new leaders handpicked from other projects to work with the existing talent on FINAL FANTASY XIV.

We realize time is of the essence and are fully determined to provide our customers with quality service. It is because of this that we ask our customers to be patient until we are able to confidently present them with a concrete plan outlining FINAL FANTASY XIV's new direction. The free trial period will be extended until that time.

Regarding the PlayStation 3, it is not our wish to release a simple conversion of the Windows version in its current state, but rather an update that includes all the improvements we have planned. For that reason, we have made the difficult decision to delay the release of the PlayStation 3 version beyond the originally announced date of March 2011.

The FINAL FANTASY XIV team is working hard to bring our customers an unparalleled adventure, and we ask for your continued understanding and support as we march ever diligently towards that goal.

President and CEO, Yoichi Wada

Tanaka's letter regarding him stepping down from the Director/Producer position:

QUOTE

First of all, I would like to apologize for our inability to fully satisfy our users with the initial release of FINAL FANTASY XIV. I take full responsibility for the game's current situation, and have therefore made the decision to step down from my role as producer. A number of concerns that have been voiced by users, such as the design of the user interface, availability of tutorials and game content, and battle system functionality, represent key issues that must be addressed. While improvements are already well underway in many areas, we were unfortunately not able to incorporate player feedback as quickly as we would have liked. We are aware, however, that in many cases, addressing these issues will call for a reworking of game elements. As these changes are our first priority, they will be commanding our full attention and efforts. It is to that end that we have put a new organizational structure into place for the development team. Under this new system, FINAL FANTASY XIV will see changes and additions in line with the desires and expectations of players. Though no longer producer, I will be continuing to support the development team in other capacities, and personally hope that you will continue your adventures in the realm of Eorzea.

Hiromichi Tanaka

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