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Reporting AnalystMarkMonitor

THIS JOB HAS EXPIRED

As the global leader in online brand protection, MarkMonitor uses a SaaS delivery model to provide advanced technology and expertise that protects the revenues and reputations of the world's leading brands. In the digital world, brands face new risks due to the web's anonymity, global reach and shifting consumption patterns for digital content, goods and services. Customers choose MarkMonitor for its unique combination of industry-leading expertise, advanced technology and extensive industry relationships to preserve their marketing investments, revenues and customer trust. Learn more at www.markmonitor.com.

Position Summary:

The Reporting Analyst is responsible for innovating, refining and implementing the reporting processes necessary to evaluate and improve the operations of the Managed Services department. The position will leverage technology to automate recurring reports and adapt/improve reports over time. This is an evolving position and the Reporting Analyst must be flexible and willing to take on new challenges and responsibilities as needs are identified.

Job Responsibilities:

Automate reoccurring reports and maintain accuracy of existing automated reports;
Maintain and distribute data on renewal rates, upsells, pilots and client status reports;
Develop and maintain benchmark metrics that provide insight into activity across different verticals, business problems and 3rd party platforms;
Respond to ad hoc reporting requests and provide additional insights as needed;
Explore processes for productivity gains and quality improvement;
Function as Subject Matter Expert (SME) for statistical reports, clarifying dashboards and underlying data to team and clients as needed;
Gain consensus from team members and other stakeholders on assumptions used to ensure accuracy of analyses.
Minimum Requirements: