How do I delete/unsubscribe from WCU ALERT, if I no longer wish to receive messages?

Sign in to your WCU ALERT account.
Username= your wcu email address including "@wcupa.edu".
Password= unique to WCU ALERT. If you have forgotten your password, click on the "Forgot your Password?" link. An email or text message will be sent to you with a temporary password. If you do not receive a message with your password, contact WCUAlertSupport@wcupa.edu

On the top orange navigation bar click on “Groups”

Click on "Unsubscribe" for both Priority 1 Emergency Alerts and Weather Related Notifications.

A message should appear: "Subscription removed successfully". Unsubscribing from WCU ALERT is not recommended unless you have separated from West Chester University.

How do I change my phone number on my WCU ALERT account?

Sign in to your WCU ALERT account.
Username= your wcu email address including "@wcupa.edu".
Password= unique to WCU ALERT. If you have forgotten your password, click on the "Forgot your Password?" link. An email or text message will be sent to you with a temporary password. If you do not receive a message with your password, contact WCUAlertSupport@wcupa.edu

Sign in to your WCU ALERT account.
Username= your wcu email address including "@wcupa.edu".
Password= unique to WCU ALERT. If you have forgotten your password, click on the "Forgot your Password?" link. An email or text message will be sent to you with a temporary password. If you do not receive a message with your password, contact WCUAlertSupport@wcupa.edu

FOR CELL PHONE: The next page will ask you for a validation code. Within a few minutes (usually seconds), a "validation code" text message will be sent to your recently added cell phone. Type in the validation code and click "Validate".
FOR EMAIL: An email will be sent from "validate@email.omnilert.net". Have your parent check their email and reply to the email (do not edit the email or type anything).

To refresh the page, click on "Services" from the orange navigational bar at the top. You should see the additional cell phone number and/or email address added.

Is WCU Alert/e2campus just for cell phones?

WCU ALERT/e2campus can send messages to any device that can receive text messages (SMS) through cellular service, such as cell phones, text pagers, BlackBerrys, and some wireless PDAs. In addition, you can also opt to have the messages sent to your e-mail address.

When will I receive a WCU ALERT/e2campus message?

The WCU Alert system will be activated when there is a critical need to transmit urgent information.

Emergencies and evacuations such as a gas leak, fire, hazardous material spill, etc, occurring on or near campus.

School delays and closings.

Severe weather.

Severe outbreak of widespread illness.

Priority 1 safety threats in which an armed or dangerous criminal is at large on campus.

Crime incidents that are a possible threat to campus safety.

How can I get more information once I receive a WCU ALERT/e2campus message?

Additional information will be available through: *WCU homepage, email, and the information & assistance phone line 610.436.1000.
*Due to the character limitations of text messaging, text messages will be brief. Always check the WCU homepage for more detailed information.

Will I get advertising messages from WCU ALERT/e2campus?

No. WCU ALERT/e2Campus will never deliver any type of advertising content and phone numbers will not be shared with any third parties.

Why is WCU Alert/e2campus necessary?

WCU ALERT provides the fastest and most effective way to communicate to students, faculty and staff - wherever you are.

What if I don't have a cell phone or my cell phone doesn't have text messaging?

Text messaging is just one of the communication channels used in the event of an emergency. Other communication methods: WCU homepage, email, and information and assistance phone line 610-436-1000