Enabling and Disabling Contact Records for Synchronization

This topic describes how to designate contact records for synchronization and how to disable contact records from synchronizing.

Contacts (both personal and business) in Siebel Business Applications are synchronized with Microsoft Exchange Server only if your user name appears in the Sync List MVG field for the individual contact records. The following procedure describes how to designate a contact record for synchronization in this way.

To designate a contact record for synchronization

Navigate to Contacts, then the Contacts List or Personal Contacts List.

In the My Contacts or My Personal Contacts list, select one or more records.

In the My Contacts or My Personal Contacts list, click Menu, and then choose Add To Sync List.

The following procedure describes how to stop synchronizing one or more contact records that you have previously synchronized.

To stop synchronizing selected contact records

Navigate to Contacts, then the Contacts List or Personal Contacts List.

In the My Contacts or My Personal Contacts list, select a contact record that you no longer want to synchronize with Microsoft Exchange.

Click Menu, and then choose Remove from Sync List.

NOTE: When you choose Remove from Sync List, you remove yourself from the Sync List for the selected contact record. On your next synchronization, SSSE removes the corresponding contact record from your Microsoft Exchange mailbox.