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As a customer of INSYDIUM LTD, we need to keep your details on file. We'll only use your name and email address to contact you about your technical support enquiry. Please read our privacy policy for information about this.

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What our customers are saying

I highly recommend anyone using X-Particles to use it in tandem with Cycles 4D. The bridge between the two allows for some amazing effects and control over the appearance of your particle systems. Being a regular Cinema 4D user also meant that Cycles 4D was fairly easy to pick up and integrate into our workflow. - Matthew Encina Blind.com

X-Particles 4 is amazing, everything feels like an upgrade, not only the plethora of new features but the existing ones have seen some major boosts! - Jon Bosley

Cycles 4d is the render engine I’ve always wanted to have as a C4D artist. It’s a feature rich engine that doesn’t ask you to change the way you work to get the render you want. You can render entirely procedurally, or with image textures. It doesn’t feel like a plug-in at all, it feels like an update. - Casey Hupke

I find this is the absolute go-to anytime that I want to do anything with particles… There are so many possibilities and great looks you can achieve with even just some really simple setups - Mike “Beeple” Winkelman

Playing with TP and Xpresso is a thing of the past for me now. - Ash Thorp

Territory use X-Particles a lot when it comes to detailed simulations for feature film UI. The ease of use means we can turn work around quickly without sacrificing a demanding quality bar - David Sheldon-Hicks / Founder and creative director / Territory Studio

Designer-friendly and technically advanced, simply powerful and art direction-able, X-Particles is an integral tool of my workflow, always impressed how Insydium are constantly developing and refining the most important toolset for Cinema 4D. - Motion Designer; Director; Brett Morris

X-Particles is an essential tool in my creative workflow - whether it be for creating daily images or commercial client projects. It allows me to quickly and intuitively throw together visual concepts or drill down into more complex, technical setups. The integrated interactive and video manual are outstanding, and if you can’t get the answers there, the support team are personal and very quick to help out. - Joey Camacho, Raw & Rendered

Technical Support Privacy Policy

This document explains how we process any personal details you give us when you submit a technical support enquiry. It explains what we ask from you and what we do with the information you give us.

Who is collecting your data?

When you submit a technical support enquiry on our website, you are sending your personal data to INSYDIUM LTD - Registered in England Company registration no. 08615238 – VAT Number GB 179 7156 59.

What data is being collected?

We ask you to submit your full name and email address. Our website also gives us your IP address.

What is the legal basis for processing the data?

You can only submit a technical support enquiry if you are a customer of INSYDIUM LTD with a valid product serial number. We therefore need to store your data so that we can reply to your technical support enquiry and contact you about your maintenance entitlements and your license.

Will the data be shared with any third parties?

If you give us your consent, we will save your data on MAILCHIMP to send you the emails you have asked for. We don’t share your data with any other third parties.

How will the information be used?

Your data will be stored on our secure internal system. It will be used to purely to contact you about your technical support enquiry or, if you have consented, to email you with offers or a newsletter. It will not be used any other purpose. If you contact us again in the future we may refer back to your data to help us answer your questions.

How long will the data be stored for?

Unless you tell us to remove your data, INSYDIUM LTD will keep your details stored on our system for as long as we think it might help in answering your current or any future enquiries.

What is your right of access?

You can ask us to send you a copy of any personal data of yours that we have. If you no longer want us to keep that data, or you want to be removed from our email marketing list, you can ask us to remove your data from our systems at any time by clicking here. However, remember that if you ask us to delete your data we will no longer be able to provide you with an active license for our software.