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Icertis delivered the custom-built contract management solution on Icertis IP to Microsoft and met the company’s unique requirements. The platform provided the necessary scalability and robustness needed for a large enterprise deployment.

1.
INDUSTRY TYPE:
Information Technology
Microsoft is a multinational computer
technology corporation that develops,
manufactures, licenses and supports
a wide range of software products for
computing devices. The company is
headquartered in Redmond, Wash.,
and its most profitable products
include the Windows operating system
and the Office productivity suite.
Microsoft Streamlined Its
Contract Management
Business Challenge
• Information exchange agreements: 90,000 employees,
650,000 partners and countless customers, resulting in a huge
number of agreements
• Fragmented contract management process, decentralized
storage across operations in 100 countries
• Lengthy and time-consuming process, both internally and
with external parties
• Required state-of-the-art search and retrieval capability
• System had to be extremely scalable and user-friendly for a
potential global user base exceeding 100,000.
Microsoft needed a contract lifecycle management
platform that would accomplish 3 key goals:
• Increase contracting speed
• Reduce cost of contracting
• Improve customer, partner and employee satisfaction
More details
• The company was founded in 1975,
to develop and sell B A SIC
interpreters for the Altair 8800.
Microsoft rose to dominate the home
computer operating system market
with MS-DOS in the mid- 1980s,
followed by the W indows line of
operating systems.
• Many of its products have
achieved near ubiquity in the
desktop computer market. One
commentator notes that Microsoft’s
original mission was “a computer on
every desk and in every home,running
Microsoft software.”