Cloud-based trip planning, dispatching and fleet management

taxiID Online Trip Manager is the convenient trip planning and dispatching solution, accessible from any standard PC or tablet. No local installation is required. This cloud-based solution allows great flexibility in the way you work. Manage multiple bookings in one screen and dispatch at the touch of a button.

We like to keep things simple. Bookings are entered in seconds and automatic notifications will keep you informed of incoming jobs and reservations prior to dispatch. All bookings and reservations at a glance. Switch between dispatching options (automatic / manual) to match your company’s requirements at any time.

For efficient dispatching and planning, you need to know the whereabouts of your vehicles. taxiID offers a robust Track&Trace solution that provides important management information. The driver app allows you to track your vehicles on the map using the GPS of the device.

The map shows vehicles and status (occupied / free) at a glance. Select a driver, date or specific area to view ride history. The reliable Track&Trace data allows you detailed in voicing to your clients and settlement summaries for your drivers. Generate reports on past trips, drivers, vehicles and more. All reports can be downloaded for your administration.

Your customers can set their pick up location with a single tap - or Google search for an address manually. By optionally setting a drop-off point, passengers can also get a quote for the journey based on your pricing. Use your own advanced vehicle pricing options. Be able to show estimates, fixed rates and discounts to fully comply with your customer's needs. Fully customize and brand your specific vehicle types, brand and specs.
Passenger App features

Driver app

On-board data terminal, GPS and dispatching on the go

The taxiID Driver App delivers dispatched jobs and direct bookings to your smartphone. The Driver App acts as a reliable on-board communication-tool that connects to the planning software used by your dispatchers. This enables multiple Track&Trace features and allows simple dispatching to your vehicles.

When using the Driver App from your car it shows the location of colleagues on the map. Making it very easy to share jobs within a closed group. To dispatch a booking, enter the pick up address and check the map to see which colleagues are nearby. Assign the booking to the driver of your choice or Dispatch Automatically to the nearest driver.

Corporate clients

Corporate clients deserve top level service!

Corporate clients are an important source of income for many taxi companies. To help you offer the best possible service, we have developed taxiID Business Service. With this convenient online booking Dashboard, your clients can book your taxi's online by simply tapping a button. Available in a desktop version and tablet app. Clients can follow their taxi on the map and a notification is sent as it arrives at the pick-up place.

Set up an account for your Corporate clients, allowing them to run the convenient booking webpage and manage trips without consulting your operator. There is no need to keep track of receipts as the online reports show important information on earlier bookings. This high quality solution is essential when serving your current corporate clients and obtaining new contracts.

Mobile Web App

Convenient smartphone booking for customers

Over the years the use of mobile internet has grown immensely and is expected to overtake “traditional” internet soon. Customers are now increasingly looking to book a taxi on their smartphone. taxiID makes sure these customers will find you! We create a mobile web app for your company that allows convenient booking, specifically targeted at smartphones.

We will customize the mobile app with your name, logo and colors. The confirmation text messages are sent shortely after booking and also have your company’s recognizable design. Customers that visit your standard company website with a mobile device are automatically redirected to your mobile app and can book your taxi’s instantly on their smartphone.

Online Booking form

Increase online booking volume and save time!

Embed the taxiID Online Booking form in your website to enable your customers to conveniently book a taxi and allow online payment. The booking involves three simple steps: Customers select pick up address, and optionally destination to calculate the fare, set time and date and enter contact details to complete the booking and receive instant confirmation.

taxiID’s Online Trip Manager allows your operators to immediately dispatch online bookings. When there is no dispatcher on duty, enable automatic dispatching. The Online Trip Manager will automatically assign the booking to a driver. Configure the Online form settings like minimum reservation time, airport service, fixed rates and text message confirmation to match your company’s needs.

Interfaces

Interfaces

It is also possible to link your current planning software to taxiID Solutions. You decide which taxiID Solutions you wish to use and we we will integrate with your software of choice. taxiID stands for open and flexible communication with other systems. And we have certified links to the most commonly used systems

Use taxiID booking tools to allow quick and convenient booking through your website or for your corporate clients and receive the bookings directly in your planning software.

Use Driver App as a reliable, cost-efficient on-board communication-tool that connects to the planning software used by your dispatchers.

Interfacing works two ways. taxiID’s Online Trip Manager interfaces with several services used for booking and track&trace devices.

Does your company work with regular suppliers? The Online Trip Manager interfaces with nearly every large taxi network to allow digital processing of all incoming rides.

We link your Taxi Butler to the Online Trip Manager. Offer your clients quick and convenient booking with the touch of a button. Perfect for restaurants and bars.

A summary of rides that are sent and received through the Online Trip Manager. li>

Important management information such as pick up and drop off locations, time and duration is saved. li> ul>

Manager your fleet
Use the taxiID Partner Portal to invite colleagues, allowing you to receive and dispatch jobs.

The map shows the location of all connections within your group

Expand your group to to match your workload

You can also send Teamview invites to colleagues who are not yet registered with taxiID

Simply invoice your corporate clients.
Select which rides you want to invoice within a certain period. Adjust invoices to match your wishes in a layout of choice. You decide whether to print the invoice and send it by mail or create a digital invoice and send by e-mail. It is possible to let your customers pay the digital invoices via PayPal. The system also gives you insight in the paymentstatus and age of the invoices and allows you to set reminders.

Manage your corporate clients... etc.
Extensive invoicing features become available when you create an account for a regular client. Also a personal Online Dashboard for direct booking is created automatically for each client.

With the Online Dashboard they can book rides online

Clear complaint registration
The confirmation message offers passengers the possibility to file a complaint regarding the trip. All ride details and customer details are available. This leaves you well-informed and allows professional complaint handling.

But not just for complaints
The confirmation message also allows satisfied customers to award your driver for excellent service. A simple 1 to 5 star rating, entered by passengers on their smartphone, tablet or PC, offers you a good view of your driver's service level.