NoteSmith Loan Servicing Software

Technical support 2020 annual renewal

This renewal page is only for NoteSmith 2019 customers. Prices are valid until December 31, 2019, and
represent a substantial discount from licensing a program at full retail prices of $349 for NoteSmith,
$549 for Pro, and $749 for Net. An early January download is available along with a choice of
2 mailing dates. If you file tax forms 1098 or 1099-INT, choose the download or
earlier January batch mail date.

All NoteSmith technical support expires at the end of the calendar year for which the program was
published. Renew your support for the next calendar year and receive new program media
from the table below. Order an additional activation so you can service your same data on
another of your computers for one flat rate.

You should have a printed Help, Renewal Invoice from your current NoteSmith program (starting November 1),
with full details to help you choose the matching options below.
Using that invoice, find the model you currently license and make a selection from that table.
Your credit card will be processed on a secure connection by PayPal. Print this page as a record of
what you ordered. Download NSInvoice.pdf
only if you cannot print one from Help, Renewal Invoice.
Contact Technical Support with any payment questions.

Step 1: Contact information

We mail only to the last address you instructed us to use, not to an address that arrives with
your PayPal payment. Specifically inform us using the words "New Address" if you moved in the last 2 years.

Step 2: Model for renewal

Review the 3 tables below, find the model (Net, Pro, Non-Pro) you already have as shown
on your printed Help, Renewal Invoice, and choose the renewal you want. Prices are for the calendar year.

Single user plus one backup, emergency installation to service the same database as your first installation

395 for late Jan delivery

NoteSmith 2019 to Net 2020

Installation on one server and up to 5 local area workstations

595 for late Jan delivery

Additional NoteSmith activation

Activation for a second computer servicing the same database as the first computer,
in case of hardware failure

199

Step 3. Options

Select your options from the items below.

Item

Description

Price ($)

Order

2020 Manual

Add 370+ page printed manual, THIS is ONLY for Batch 2 or 3 Postal Mail Handling

18

2020 Manual, FlashDrive, and Installation Guide

Add 370+ page printed manual, FlashDrive, and Installation Guide,
THIS is ONLY for BATCH 1 DOWNLOAD Handling,
items will be mailed in January

32

Web Site and Online Backup Annual Fee for 2020 (Pro and Net only)

Let your customers view their
Online Payment History
and reduce your incoming calls, investors can check their portfolio,
back up one (1) data folder online with double password protection,
see Help for details

99

Online Backup Annual Fee for 2020 (All models)

Don't need histories displayed? Don't use Pro or Net?
Back up one (1) data folder online with double password protection,
see Help for details

49

Miscellaneous

Select this item to pay an invoice or charge as directed by the technical support staff,
adjust amount on the next screen

$1 increments

4. Handling (choose 1 only)

Select any additional mailing and handling options

Item

Description

Price ($)

Order

Batch 3 Regular Handling

First Class or Priority Mail, FlashDrive and Installation Guide sent about January 20

8

Included

Batch 2 Expedited Handling

First Class or Priority Mail, FlashDrive and Installation Guide sent about January 6

add 20

Batch 1 Download Handling

Download only, email directions sent about January 4

add 10

International Handling

Best method

add 39

Step 5: Total

View your PayPal cart total

Step 6: Acknowledgements

Your paper invoice explains what you will be receiving, what you get for free, and what you do not
receive based on your order. Print an invoice from NoteSmith Help, Renewal Invoice.
By placing your support renewal order, you acknowledge acceptance of the NoteSmith End User License Agreement
(NEULA.pdf)
and the terms of the invoice. This is a support service renewal, not a product order, and is non-refundable.
Please review the Order Form FAQs.

Step 7: Payment

Your credit card will be processed through PayPal and, being a service renewal and not a product purchase,
is non-refundable. PayPal will send a receipt to the email address they have on file for you.
Confirm with PayPal that they have your correct email address. Due to the volume of orders we process
in just a few weeks, we will send a bulk email confirmation in early, middle, and late December.
If you have problems with your PayPal account, we cannot help you as we do not have access
to credit card information, nor can we process your credit card by phone. Simply mail a check.