Recording calls

There are different laws that apply to call recording, so check your current state and Federal laws before using this feature. Some states require both parties to consent to any recorded conversation, while other states require one party to consent to the recording.

To assist in the compliance of these laws, we provide an automated verbal announcement to parties on a call when call recording has been initiated and when it's been stopped.

To get started simply enable the call recording feature:

Click the gear icon and select Settings.

Click the Calls tab.

Select the checkbox next to Call Options.

Once you've enabled it you can turn it on during a call by pressing 4 at any time to record your incoming calls. You can do it when you first accept a call, or any time after it's started. To stop the recording, press 4 again or hang up.