Payment Methods
*Cheque ( Preferred Method ) Please make all cheques payable to:
JustCatering.Com Ltd
*Bank Transfer ( Preferred Method )
*PayPal ( 3.4% surcharge )
*Credit Card ( 3.4% surcharge )
Payments by credit card or PayPal will incur a surcharge of 3.4% of the
total invoice value including VAT.
This is out side our control and is imposed on us by the credit card
possessing companies.
We strongly recommend payment by Cheque or Bankers draft or Electronic
Bank Transfer all of which are either free or only incur a small fixed
fee ( the amount will depend on you bank).

Currently we accept payments by PayPal .
PayPal is an easy to use online
payment processor that is compatible with all major credit or debit
cards.

Why do I have to
register online for an account with you?
This is so that you can buy online at any time, 24 hours a day. When
you register, your contact and delivery details are stored securely
online in your account. This means that you do not have to resubmit
your details every time you place an order. When you make a purchase,
all you have to do is log in and your details are prefilled during the
checkout process.
You can also check the delivery status of your current orders, view
your previous orders and update or amend your contact details online in
your own personal account area.

Can I check the delivery
status of my order online?
Yes, all you have to do is log in with your user name and password and
you will be able to check whether your order is still being processed
or has been dispatched.
You will also receive an automated email, telling you when your order
is being processed or has been dispatched.

Who do I contact if I
have a problem with my order?
Contact our Customer Services Department by email at
service@justcatering.com or you can phone on +44 (0) 845 0034271 or +44
(0) 700 63422365.
We will do our utmost to help as quick as possible.

How long will it take to
receive my order?
Orders are normally processed the same day. All orders must have
payment cleared be for they will be approved for delivery.
If payment is made by cheque, delivery will only be approved once the
cheque has been received and cleared. The order will be processed on
recite of payment, but delivery will only be approved once the payment
has been cleared. A cheque will normally take 4 working days to be
cleared.
Online payment using a credit card, cash or bankers draft will be
approved for delivery on recite of payment clearance, normally the same
day.
Orders must be received before 4pm for processing the same day.
Orders received after 4pm will be processed the next day.
Orders received after 4pm on Saturdays will be processed the following
Monday.
For remote areas, off-shore and Northern Ireland and all Export orders
please contact our Sales Department - email sales@justcatering.com or
you can phone on +44 (0) 845 0034271. We will do our utmost to help as
quick as possible.

Due to weight restrictions additional charges may apply.
Dont forget ? for orders over £500 delivery service is FREE .
Orders under £500 will incur a delivery charge.

Large, heavy and fragile items require a little extra time
and we will confirm likely delivery period with the order confirmation.
For delivery outside the UK Mainland there is an additional delivery
charge, which we can quote on your email acknowledgement. Also in the
unlikely event that a product needs to be collected for return outside
the UK, a handling charge may apply.

How do I go about
searching for a product?
You can go to Search and type in the product you are looking for, a
product code if known, or by brand name.
You can also browse through the categories listed on the home page.

Is it safe to send my
credit card details?
Yes, when you register you create a create a user name and password
that only you know and have access to. Secondly our site is encrypted,
which is the process of converting data into "unreadable code". We also
use firewalls to block unauthorised traffic to the servers. This means
other users cannot look at your order whilst you are on our secure
screens.