I bought donator and still haven't recieved an upgrade

I bought donator several days ago and someone just told me it should kick in immediately. It has been several days, the payment has been processed and I have a confirmation email. I still get kicked for other donators, can't join when the server is full, can't change my skin or nominate maps.

I've looked up your payment and you paid with an eCheck. eChecks take a few days to process. You payment is still pending and has not completed yet. Estimated clearance date is Feb 5th. Once the payment has cleared your account will be upgraded to donator and your expiration date will be set to 2 months from the date the payment clears. So even though you paid on Jan 31st, your expiration will not be March 31st, but rather April 5th if your payment clears on Feb 5th.

Note that this is a subscription so you will be billed $10 every two months. If you wish to avoid this, you may cancel your subscription and you will keep your privileges until you hit your expiration date. Afterward you may sign up again if you wish. If you don't know how to cancel your subscription, this guide should help: http://plaguefest.com/threads/guide-to-admin-or-donator-cancellation.9167/

If you want to avoid this delay in the future, be sure to use an instant payment method such as a credit card.

I've looked up your payment and you paid with an eCheck. eChecks take a few days to process. You payment is still pending and has not completed yet. Estimated clearance date is Feb 5th. Once the payment has cleared your account will be upgraded to donator and your expiration date will be set to 2 months from the date the payment clears. So even though you paid on Jan 31st, your expiration will not be March 31st, but rather April 5th if your payment clears on Feb 5th.

Note that this is a subscription so you will be billed $10 every two months. If you wish to avoid this, you may cancel your subscription and you will keep your privileges until you hit your expiration date. Afterward you may sign up again if you wish. If you don't know how to cancel your subscription, this guide should help: http://plaguefest.com/threads/guide-to-admin-or-donator-cancellation.9167/

If you want to avoid this delay in the future, be sure to use an instant payment method such as a credit card.

I have the same issue, however I did pay by credit card (via paypal), so should be active? Cant seem to log in still? can you assist? Thanks

I have the same issue, however I did pay by credit card (via paypal), so should be active? Cant seem to log in still? can you assist? Thanks

It seems you sent us a $5.00 payment via http://plaguefest.com/donate/ - which is just a page for normal donations as indicated by the message at the top of the page:

Our regular price for donator is $10 for 2 months, however since you have already made a $5 donation I have granted your account 1 month of donator which will expire on March 7th. If you wish to continue as a donator after you reach your expiration date, please be sure to do so via http://plaguefest.com/help/upgrades (which can be found at the top right of the site "Get admin or Donator") to ensure your payment is instant/automatic and goes toward a donator subscription.