Powerful software to automate operations and engage your customers on a whole new level.

Cohesio Group developed ignito, its dedicated retail automation software which has spread far and wide in its application throughout the retail industry including online and bricks & mortar stores. Ignito’s powerful functions can integrate every part of retail process including collating data from multiple sales points, automating administrative and stock-related tasks such as inventory management, cycle counting and automating stock receipt, right through managing the entire retail click-and collect process.

About

Process optimisation at retail store level

Arduous and inefficient retail workflows at store level can make the most modern retailers resource-heavy and unproductive. Our experience in optimising warehouse workflows up and down the supply chain gave us the nous to create a software that creates process optimisation at retail store level as well.

Powerful tool to engage customers and ease operations

Effortlessly integrate, scale & connect

No integration required

Plug, Play & Scale

Robust Analytics

No integration required — ignito is built to stand-alone or can be effortlessly integrated into an existing legacy or enterprise environment. The cloud-based system is up and running in a matter of days with minimal technical requirements.

Robust Analytics — ignito’s sweet spot is bringing the DC to the store into a connected environment and topped with robust analytics linking the two together. Ignito creates seamless interaction between your operational systems.

Allowing retailers to do so much more

How Ignito won a CRN Impact Award

At the 2018 CRN Impact Awards, Cohesio Group won the Evolving Innovator prize for our work rolling out Ignito for a specific client – My Chemist. This is an award specifically for Australian businesses that have established their own IP based around a third-party platform, and have a history as a strong service provider in Australia. Up against some incredibly strong competition, we were honoured to be recognised in this category.

About ignito

ignito’s framework

ignito Automate

ignito automates some of your most arduous operational and marketing processes by understanding and executing their flow from start to finish. ignito integrates with your existing system, be it an ecommerce platform, a point of sale platform or any other legacy system, complementing your IT environment as a powerful partner.

ignito Engage

Ignito Engage drives a seamless omni-channel experience. ignito resides in the background of your operations and continuously collects rich bountiful data about your customers’ interactions, purchases, behaviours and preferences. This allows ignito to engage in a more personalised way with your customers by delivering targeted product recommendations, sending succinct reminders about specials or engaging with customers about the progress of their order.

For education
— location driven messaging service
— engage with your students and faculty members
— guest Wi-Fi facility

For quick service restaurants
— automatic engagement partner
— engage with diners while they place their order

ignito AI

Ignito AI is the powerful artificial intelligence driver that you couldn’t part with. Imagine having access to real-time actionable insights about your customers and your processes so you could make quick decisions, create targeted marketing campaigns or simply develop better products? The benefits of ignito AI are not for the faint hearted.

Features
— works with our presence detectors
— detect the presence of people at specific locations and trigger actions such as digital competitions, surveys and social media campaigns
— powerful machine learning abilities and business intelligence

ignito Guest Wi-Fi

Ignito’s guest Wi-Fi works as a powerful marketing machine in your premises allowing you to offer your customers a better Wi-Fi experience and targeted offers whilst they use guest Wi-Fi.

When your customers use your dedicated guest Wi-Fi, ignito collects customer data that is provided by the customer during the registration process. Ignito AI automatically pushes targeted content, offers and various other engagement opportunities. Imagine pushing content that not only wows your customers but enriches their experience and creates revenue opportunities? Plus, you can now have comprehensive analysis of your customers’ behaviours and preferences to share with your team and use it to benchmark, profile or even better your products, services and marketing campaigns. Such is the power of ignito’s capabilities!

Hear from Cotton On Group

"Ignito’s experience in developing retail technology and their agility was evident right from the start with the complete application in our case customised and deployed in a matter of weeks. The superior efficiency of ignito’s application was experienced with great results across 26 stores and two Cotton On Group brands in New Zealand. I would recommend ignito to any retailer that wishes to take their retail operations to the next level of digital success and customer experience."

Travis Robertson

Head of Multi-Channel Operations

Want to take ignito for a test run?

Learn how ignito can optimise your retail processes.

Test drive ignito to see how you can automate operations and engage your customers on a whole new level.