Learning Stories

I always believed that we should be constantly learning, every day is a school day as they say. I have definitely put that theory into practice. I undertook two degrees over five years and completed a counselling course whilst working full time. I am not afraid of learning, it fascinated … Read More

Organisationally we’ve spent a lot of time exploring the Business Model Canvas as a tool for planning and communication recently. We are keen to offer the highest level of service we can to our clients, and so as new ideas surface that can support them in the design and development … Read More

I have always been interested in learning and training since I attended my first training event as a member of the CPSA union many, many years ago. This was delivered by an organisation called the WEA (Workers Educational Association), which introduced me to a different way of learning as it … Read More

We’ve all heard of the phrase “A picture is worth a thousand words”; it refers to the notion that a complex idea can be conveyed with a single image, or that an image of a subject can convey its meaning or essence more effectively than a wordy description does. I … Read More

As with most people, I am often on the lookout for additional learning and development to either improve my performance in my current role, or to develop skills which would help to open up new opportunities. Having previously studied for qualifications in Project Management and Voluntary Sector Management, I’ve found … Read More

I’ve recently finished doing a BA Hons in Business Management, which involved reading lots of different books, journals and websites, to learn all aspects of business management. One of the areas I was really keen on learning about is leadership, and one of the most useful books is ‘Leadership – … Read More

I started off as a volunteer at St Helens Citizens Advice in 2009. After graduating with a Law degree in 2008, I was no stranger to learning, but volunteering at Citizens Advice has really helped me ‘learn by doing’, get some really valuable work experience, as well as leading to … Read More

In my role as Volunteer Development & Advice Services Manager at Citizens Advice Sefton, I’m passionate about learning, and about supporting others to learn and develop. The learning opportunities I’ve had as a volunteer, and as a paid member of staff, have helped shape the person I am today, so … Read More