The Board of Public Utilities helps customers with problems regarding utility companies.

Translation: if you are angry and upset about your power outage, send an email complaint to the Board of Public Utilities and tell them about your experience with this recent storm. Tell them about your outage, robocalls, customer service, problems reporting, lack of timely (or no) response, problems getting ice/water, inaccurate outage map and information being wrong on website/app......tell them.
Website is attached.

Email Complaints are reviewed daily by the Division of Customer Assistance for the customerís convenience. Online complaints are only processed during normal business hours (9am - 4pm). If this matter involves a gas leak, discontinuance of service, or any other situation that requires immediate action, please call 1-800-624-0241. To submit your utility complaint electronically, email them at: