Our Core Values

The HCN family is guided by these Values

They describe our company as we want it to be. We want our decisions and actions to demonstrate these Values. We believe that putting our Values into practice creates long-term benefits for members, customers, employees, suppliers, partners and the communities we serve.

We act with INTEGRITY in all we do

We are personally accountable for the highest standards of behavior, including honesty and fairness in all aspects of our work. We vow to fulfill our commitments as responsible citizens and employees. We will consistently treat customers and company resources with the respect they deserve

We are CUSTOMER FOCUSED

We value that every action is shaped by a relentless commitment to meeting and exceeding customer expectations regarding service quality. We strive to provide customer satisfaction and excellence service. We advocate for our customers and work to earn their loyalty. We each lead through our competence, creativity and teamwork.

We are RESULTS DRIVEN

We value our ability to meet organizational goals and customer expectations. We apply technical knowledge, analyzing problems, and calculating risks to make decisions that produce high-quality outcomes. Our members, employees and suppliers deserve results which are achieved through fair and equitable treatment, clear agreements and honest feedback on performance.

We facilitate CAREER GROWTH for our employees

Our continued success requires us to provide the opportunity for education and development needed to help our employees grow. We will take advantage of those opportunities and keep learning to improve our skills and produce high quality work

We respect the need for WORK LIFE BALANCE

We recognize that a happy employee is a productive employee. We appreciate the need to balance priorities in both our professional and personal life.