Category Archives: Commercial Debt Collection Tips

Missing Invoice You nudge your customer for payment of an invoice, but he claims he never received it. Buying time with this age-old excuse isn’t uncommon… probably because it’s just such an easy one to use! There are a number … Read More »

Closing VS Helping The world of sales operated with an ABC attitude for decades: Always Be Closing. Get the deal. Make the sale. Nothing else matters. The Internet has changed this approach dramatically. Before the Internet, sales faced an information … Read More »

What is a cash discount truly worth? Enticing customers to pay in full, on time or early is the drive behind offering cash discounts. But do they truly pay off? There are a number of factors to consider when offering … Read More »

Handling Debt Collection In-House Most small-business owners and operators wear lots of hats to get the job done. Most of them all agree, the most uncomfortable hat is the debt collector’s. However, with a process in place, making collection calls … Read More »

Collecting During a Dispute Time is the enemy in commercial collections. That’s just as true when there’s an invoice dispute on the table. The faster you act on it, the more likely you are to get paid … the longer … Read More »