Training Workshops

Whether you’re new to SHAZAM operations tasks or simply need a refresher straight from the source, attending a training workshop is the perfect way to get the in-depth information you need. It’s also an excellent opportunity to network with your peers and learn how they’re troubleshooting the same everyday cardholder questions. Join us at any of our training workshop locations throughout the United States.

Our one day, in-person training workshops provide you with an in-depth, interactive training environment. You'll get the most up-to-date industry information plus others' perspectives on many industry topics.

Topics include

Debit card and ATM operations

Debit card fraud and chargebacks

Don’t have time to attend a training workshop?

We know it’s not always feasible for you or your entire staff to attend a training session, so let us bring the training to you with our on-site training. This option allows you to train your entire staff at the same time. You select the date and topics and we conduct an on-site, custom-designed training session. Your staff won’t need to spend time away from the office, and we can customize the training to meet your specific needs.

ACH Training

Learn the ins and outs of ACH. Our most popular annual classroom learning event is the ACH Rules Update, which covers the recent and upcoming rule changes, effective dates and impacts every ACH payments professional must know.

In the spring of every year you also have the opportunity to participate in a class that will explore the rule requirements for receiving depository financial institutions (RDFIs). As a companion class, each fall we offer a seminar that explores the rule requirements for originating depository financial institutions (ODFIs).