Product Line

Environment

Tree Tech revision 3.2 installed on Windows XP SP3 computer

Cause

Believed to have been caused by a recent Microsoft update.

Resolution

There are two work-around options:

Run Tree Tech 3.2 on Windows 7 , 32-bit machine
If the project database is backed up from the Windows XP computer, it can be reloaded on the Windows 7 computer.
The project database path on the Windows XP computer is:
c:\Documents and Settings\All Users\Schneider Electric\TreeTech\Jobs\Projects\

On a Windows 7 computer, the file path for the TreeTech database is
c:\Program Data\Schneider Electric\TreeTech\Jobs\Projects\