Archive for Food Service News

At the Museum of Science & Industry (MOSI), Vicki Ahrens, Senior VP of Operations stated that ancillary revenue from their beverage strategy “is important to the museum.” Located in Tampa, Fla., MOSI, the fifth largest science center in the USA, ensures their guests are never far away from finding a beverage throughout the 400,000-square-foot museum. […]

With so much to see at zoos, it is no wonder that many guests want to stop for only a quick meal or snack while they make their way from exhibit to exhibit. Zoos accommodate their guests’ appetites with sit-down, stand-alone and food cart stations that sell everything from full meals to quick snacks. Operated […]

Take a leaf from quick-service restaurants’ book. McDonald’s knew what it was doing when it coined the term, “Want fries with that?” to encourage patrons to make add-on purchases. The Museum of Transportation in St. Louis, Mo. uses a similar strategy. “When people buy a lunch item, we always ask if they want a drink […]

Children and adults alike enjoy a visit to a railway or transportation museum; the former, most likely based on their youthful fascination with transportation itself and the latter, often because of the historical aspect. No matter the demographic they serve, such venues must and do offer food and snacks to suit their clientele. The Museum […]

Besides the many food preparation duties, zoo and aquarium kitchen employees are constantly on the go adhering to the standard restaurant safety and sanitation guidelines put forth by the health department and others. In addition to maintaining scrupulous cleanliness, there’s inventory to keep track of, sometimes fleetingly, before the food is fed to hungry humans […]

“For our buffet, the price list is bright, simple and easy to see.” – Kenny Kimbell “The best menu board is on a TV screen that flashes a picture of the food, video and individual menu items.” – Jerry Barton “Keep things as concise as possible, not busy and cluttered.” – Mark Foley “We have […]

The menu items that qualify as “fast” at family entertainment center food outlets didn’t get there just on the merits of quick prep and service. A long series of steps that’s anything but fast pave the customer’s quick turnaround time from the restaurant table back to the fun. From the research into what items to […]

While there is no doubt that hot dogs and peanuts remain ballpark staples, the fact is that the average sports fan has expanded to a more sophisticated palate in recent years. This knowledge has created a challenge for concessionaires to develop an ever-changing menu of fresh and interesting delicacies that appeal to the fans. “Food […]

The kids are packed in the car and the family is on their way. Friends are meeting up for a night of bowling, arcade games and laser tag. In any scenario, family entertainment center owners and managers know what patrons want when heading out for hours of entertainment. Without fail, what is anticipated is fun, […]

Hire wisely. You can train nice people to do almost anything, but you can’t train people to be nice. Have an effective food delivery system. Make sure the staff fully understands it and is capable of executing the assigned tasks. Preach patience. Staff needs to be periodically reminded not to show frustration. Put guests first. […]

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