71 Customer Ratings

24 Customer Reviews

From my initial contact and subsequent interactions, I was very pleased with the level of service I received.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

4.0

5.0 out of 5 stars

By Arizona

Chicago, IL

March 28, 2015

Everything was as it was told to me on the phone and better in person. The storage area is clean and well lit.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Tasha

Chicago, IL

March 27, 2015

I wish it was a 24 hour access facility

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Jarius

Chicago, IL

March 9, 2015

I forget the name of the young woman at the Pilsen location in Chicago (off Ashland/16th)... but she was great

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Catherine

Chicago, IL

February 26, 2015

The whole check-in period was efficient and done professionally. I was very impressed with the facility and manager.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Denise

Chicago, IL

February 4, 2015

Outstanding quality of service at an affordable, yet competitive price. Thank you!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Alejandro

Chicago, IL

December 31, 2014

Process was very smooth and flawless

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Shannon

Chicago, IL

December 8, 2014

Much cleaner and newer than expected. Also management seemed solid and professional.

Staff

4.8

Cleanliness

4.3

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

4.4 out of 5 stars

By Tanya

Palm Springs, CA

November 5, 2014

I live in another state,so appearance does not apply. However, Kendra and the other staff a re always friendly when i pho ne in my payment.

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ashley

Omaka, NE

October 23, 2014

I was very satisfied. If I ever need storage again Uncle Bob's will be my first choice.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Rene

Chicago, IL

October 5, 2014

Kendra and Luis are great!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Cameron

Chicago, IL

September 23, 2014

The access time wasn't late enough, maybe try 24hours? Schedules are so different and random now a days.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jose

Chiago, IL

August 29, 2014

She is very professional

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Victor

Chicago, IL

August 28, 2014

Staff was very helpful

Staff

4.8

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

4.0

4.2 out of 5 stars

By William

Chciago, IL

August 28, 2014

everything was a good experience.

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Ben

Chicago, IL

August 26, 2014

I have never rented a storage unit before but found the whole process to be much easier than anticipated. The employees were incredibly nice and provided great options and recommendations. I would strongly recommend this facility to anyone in need of additional storage.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Alphaus

Evergreen Park, IL

August 26, 2014

Because it was up to part.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Gregory

Wheaton, IL

August 23, 2014

Using many different storage units for over twenty five years it is easy to
say this facility was the cleanest, best
staffed and best operated I ever encountered

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sharon

Chicago, IL

August 11, 2014

The customer service here is superb. The two associates were amazing and I want to thank them for have a pleasant attitude!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By David

Woodridge, IL

July 27, 2014

On-line application saved a lot of time, associate recommended truck rental service, tour of the facility was excellent. Well-kept, clean docks (used both of them at various times)

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Meaghan

Gardena, CA

July 25, 2014

I was very impressed with the level of service as well as the facility. I was greeted immediately when I walked in and the sale associate was so helpful and prompt. I am moving and needed to store some books and am very happy to have been recommended your facility by a friend. When moving my belongings into storage my brother even commented how clean and secure the facility was. When I was shown around my sales associate even knew the names of people who were moving materials into storage units which provided a very friendly atmosphere. I left thinking what great customer service skills she had.
Would highly recommend to anyone!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sheila

Chicago, IL

July 25, 2014

The sale assists are amazing. They are super helpful and keep me laughing. Just a wonderful staff. I made my reservation online and the sale women was a blessing!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Leslie

Chicago, IL

July 25, 2014

Everything was easy and smooth.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By David

Mishawaka, IN

June 27, 2014

The facility was pristine and very user friendly

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Heated Storage Units

Ideal for winter climates, heated storage units protect your belongings against the effects of cold temperatures. Our heated storage buildings help monitor temperature inside the space. As an added bonus, you'll be warm while inside your space each time you visit!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

40' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 40' moving trucks.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Chicago

Chicago weather changes quite often -- it's chilly in the winter and toasty warm in the summer. This can be great for residents, but less than awesome for items in storage. Uncle Bob's Self Storage offers a variety storage spaces, including climate controlled and heated units to help protect your items in good condition. You can find our facility at the corner of S. Ashland Avenue and W. 17th St., near the Pilsen Community Academy and Lozano Library.

Serving the Communities of:

Fort Dearborn, Pilsen, and Cicero
60607, 60612, 60661

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!