If you want to install Norton on more than five computers without purchasing an additional license,
then you must uninstall it from one of your existing computers before you install it on your new computer.

How do I uninstall Norton AntiVirus?

Click the Start button, and then click Control Panel.
Depending on your version of Windows, do one of the following:

On Windows 7 or Vista, click Uninstall a Program.

On Windows XP, double-click Add or Remove Programs.

In the list of installed programs, click the Norton or Symantec product, and then click Remove or Uninstall.

To confirm that you want to uninstall the product, click Norton Complete Uninstall.

Click Next.

Click Restart Now.

If the above steps do not remove the old Norton product from your computer, use the Norton Removal Tool.

Why do I need to install additional Norton AntiVirus updates after the initial installation?

The initial Norton download includes the base Norton product. Once installed, the software will then check for the latest virus definitions and product updates released since the installation software was created. While these additional updates may take some time to install, it assures that your computer is fully protected from the very latest security threats.

Troubleshooting

What do I do if I am getting a Norton AntiVirus error message?

Most Norton AntiVirus errors have a link included in the error message that takes you
to a document with a solution for that error. Look for this link in any Norton AntiVirus
error message, then click the link to go to the solution. If you do not see a link in your
error message, then go to the
Norton error message support page.