Resources

TENANT HANDBOOK
Welcome to your new home at This tenant handbook provides important information about your new home and answers frequently asked questions. As you get settled into your new home, please be sure to provide us with your new phone number as soon as possible.
Please remember to have all the utilities put in your name (where applicable) effective the first day of your lease.

You could schedule a bulky waste pickup by calling 3-1-1 or entering a request online? This service is provided FREE OF CHARGE twice a year to all Single Family Households in the City of Miami Gardens.

Each household receives two (2) bulky waste pickups during the fiscal year (October 1 – September 30) of up to 25 cubic yards each.

Your trash will be picked up within one (1) to eight (8) days from the date you indicate you are ready.

Your trash must be placed at the curbside by the day you say it will be ready for pickup, as the collection could occur as early as day 1.

ll items which may not be picked up with the normal collection will be picked up after arrangements have been made with the Public Works Department. Call Town Hall at 305.932.0744 Ext. 235 to make arrangements for a special pick-up.

Permits are required for use of the parking facilities adjacent to Tweddle Park between the hours of 5:30 p.m. through 6:00 a.m. weekdays, all day Saturday, Sunday, and all holidays (when the Town Hall is closed).

Miami-Dade County is responsible for twice weekly garbage collection from single-family, duplex, triplex homes in Sunny Isles Beach. The pick-ups occur on Mondays and Thursdays. Click here for more information, or call 305-594-1500

There is street parking available to residents with a City-issued parking permit for a fee. To obtain parking permits for non-metered areas in the city, contact the Community Development Department, Code Enforcement & Licensing Division at 305-792-1705.

Bulk items such as furniture and mattresses should be placed curbside the night before a morning scheduled pick-up. Please note that the disposal of cardboard boxes, appliances, construction debris, and yard clippings is the responsibility of the homeowner, and these items will not be removed by Public Works personnel.

New residents may establish accounts at the Town Hall for water, sewer, stormwater, and solid waste services. The customer must provide a deposit (refundable upon termination of service after all outstanding amounts have been paid) the amount of which is calculated as follows:

Sewer Deposit: $50 per toilet

Water Deposit: Last three months’ usage

Solid Waste: Two months’ service

Water rates are $4.19 per thousand gallons, with a monthly minimum charge of $19.54. Sewer service is provided for a monthly fee as follows:

Residential Users:

Sewage charges shall be based upon water usage (excluding water usage through meters used exclusively for irrigation) at a rate of $5.63 per thousand gallons. In addition, there shall be a monthly base charge of $14.87 per living unit regardless of usage

Please set garbage in sturdy and tightly covered containers in your alleyway by 6:30 a.m. on collection days. If you have no alley, please have cans accessible for side or back yard pickup. Containers should not exceed 50 pounds when full.

Recyclables must be placed in the recycling bin provided by the Village curbside by 6:30 a.m. on your scheduled recycling collection day. Recyclable material should be co-mingled in one bin which will be sorted at the truck. Additional bins or replacement bins are available by calling the Public Works Department. See Recycling Do’s and Don’ts for more recycling information. http://www.miamishoresvillage.com/images/public-works/Recycling%20Days%2001-31-11%2011X17.jpg

Bulk Pick-Up:

Up to 25 cubic yards of bulk trash is collected every two to three weeks depending on the season. The Bulk Pickup Team sweeps East to West on a route through the Village. During the spring and summer months, the time between trash pick-ups is normally greater due to the increase in the amount of tree and yard debris that is put out for collection.

During this time of “green” or environmental awareness the Village would like to remind our residents that yard waste and other trash (not to be confused with garbage) must be left on the front edge of your property.

Garbage collection is contracted to a private firm for both residential and commercial properties. Residential garbage is collected two times per week as per the schedule mailed to each household. Residents are encouraged to put the containers out on the scheduled day in front of their homes. Containers will be emptied beginning at 7:00 am and before 6:00 pm. Commercial waste is collected as per the agreement with the private waste hauler.

Choice Environmental Services, Inc. provides waste collection and disposal services 24 hours a day, 7 days a week. Choice provides residential and commercial services, including trash removal and recycling. Containers and dumpster services are also available, and are available with same day service.

The Miami-Dade County Public Works and Waste Management Department provides waste collection and recycling services to Miami Lakes.

Customers of the Miami-Dade County Public Works and Waste Management Department (PWWM) should note that Christmas Day, December 25, 2013 falls on a Wednesday this year. Garbage and recycling collection services and disposal operations will observe the following holiday schedule:

The PWWM does not provide this service on Wednesdays, so customers will not be affected.

Bulk Collection:

To ease the transition to the new calendar year schedule, each household will receive one extra bulky waste pickup of up to 25 cubic yards from October 1, 2013 through December 31, 2014, for a total of three pickups during this 15-month period.

This additional pickup is offered on a one-time only basis and will not recur in future years.

Bulky waste collection service is available to residents of unincorporated Miami-Dade County and residents of the municipalities of Miami Lakes who receive full residential waste collection services.

Customers can request bulky waste service by calling 3-1-1 or requesting a bulky waste pickup online. The request for scheduled bulky waste pickup must be made before placing trash at the curbside for collection.

There will be NO curbside collection of recycling materials on Wednesday, December 25, 2013. Miami-Dade curbside recycling service customers whose recycling collection day falls on that day will instead have their recycling collected on Saturday, December 28, 2013. Customers affected by this one-time only change in service are reminded to place their blue recycling carts at the curb by 7 a.m. on Saturday, December 28, 2013.

Disposal Facilities; Home Chemical Collection Centers

The Department’s disposal facilities, including the Neighborhood Trash and Recycling Centers, Landfills, Resources Recovery Facility, Transfer Stations and Home Chemical Collection Centers, will all be CLOSED on Wednesday, December 25, 2013.

“BULK TRASH” can only be taken out on the following dates that correspond to your specific area. Information regarding pick up dates are listed on the back of this letter or you can get the list on the City’s website under “Bulk Trash Dates.”

The following is a list of materials that WILL NOT be permitted as part of your bulk trash: Cement blocks, cement crumbs, roof tiles, floor tiles, paint cans, carpets, shingles and sheet rock, etc. CAR/ TRUCK TIRES OR BATTERIES, OIL AND PROPANE GAS TANKS

Town purchases water from the Miami-Dade Water and Sewer Authority (MDWASA) and maintains the distribution system of water meters and Sewage is delivered back to the MDWASA where it is processed and treated.

Our solid waste collection is currently being handled by several companies known as private haulers. The City of Doral monitors the private haulers that operate within the City. They need to have a franchise to operate. The Miami-Dade County Solid Waste Management has neighborhood trash and recycling centers to do self disposal.

For household trash and yard trash the closest location to Doral residents is:

The Department’s two Home Chemical Collection Centers will be CLOSED Sunday, December 25, 2011.

Do not dispose of certain household waste in the trash, in the sewer, or on the ground.

Certain chemical products can be delivered to the Miami-Dade County Home Chemical Collection Center (HCCC) for proper disposal.

The HCCC is located at 8831 NW 58th Street, Doral, Florida. Their normal hours of operation are Wednesday through Sunday from 9:00 am to 5:00 pm.

Recycle:

If you do not have recycling services, please contact you community management or the company that picks up your garbage and request the recycling services at (305)593-6740

Bulk Collection

Effective October 1, 2013, the Public Works and Waste Management Department?s bulky waste pickup service, which has been offered on a fiscal year basis, is now offered on a calendar year basis. What this means is that each service area household will be entitled to two bulky waste pickups of up to 25 cubic yards each during the calendar year (January 1st through December 31st).

The Sanitation Department provides bi-weekly garbage removal to every residential home in Miami Springs. The City provides every home with a 90 gallon container to be utilized for all burnable household debris and light yard clippings such as grass and small branches.

Hazardous Waste

Medical waste such as blood byproducts, used syringes, and any bio-hazardous material should never be placed in the container.

Contact: (305)805-5170

Trash Removal & Bulk Collection

The Public Works Department provides weekly trash pick-up,(bulky waste removal) to all residents and right-of-ways here in the city. All household furniture and large tree debris can be placed out one day before your scheduled pick-up. Building materials such as drywall, cinder blocks, rebar and tile must be disposed of by the home owner.

FOR COLLECTION AND REMOVAL; BY PROVIDING ADDITIONAL REGULATIONS FOR THE PLACEMENT OF TRASH AND RECYCLING MATERIALS BY MULTI-FAMILY RESIDENTIAL AND COMMERCIAL SITES ADJACENT TO CITY STREETS AND FOR THE RETRIEVAL OF TRASH AND RECYCLING RECEPTACLES; ESTABLISHING INAPPLICABILITY TO ALLEY PICKUPS AND SINGLE FAMILY RESIDENTIAL ZONING DISTRICTS OF CITY.

This service is provided FREE OF CHARGE twice a year to all Single Family Households in the City of Miami Gardens. Each household receives two (2) bulky waste pickups during the fiscal year (October 1-September 30) of up to 25 cubic yards each. Your trash will be picked up with

It is important to know that although the Miami-Dade County Water and Sewer Department (WASD) provides potable water and sewer services to City residents, the City of Sweetwater is the entity in charge of the publicly owned stormwater infrastructure in the City.

The City of Miami, Department of Solid Waste is excited to announce the highly anticipated reopening of the Mini Dump! All City of Miami residents will now be able to dispose of their bulky items and yard trash any day of the week. The City of Miami, Mini Dump Facility will be open seven (7) days a week, making it convenient for residents to discard large items right away.

Solid waste crews will ONLY pick up garbage that is in city-issued carts.

Drivers will no longer pick up extra bags placed on the ground or next to garbage carts, as this will slow down the pick-up time.

Additional garbage carts must be requested and approved through the Solid Waste Division. Residents who need an additional cart must contact Solid Waste Services at 954-480-4394, so that the request can be evaluated, and a recycling assessment is completed. Once approved, there will be an additional $14 charge per month for an additional cart.

Residential Sigle Family, Duplex and Triples Dwellings with Can Service: Place materials at curb on garbage day; the boom truck follows the same route as the garbage truck and will pick up acceptable trash on your garbage day; depending on the volume of trash on the route it may go into your next garbage day.

Bulk Trash and Yard Waste are also collected twice a week, on the same days as your regularly scheduled household garbage collection days. Please place bulk trash/yard waste separate from your household garbage and recycling. Keep piles away from trees, tree limbs, overhead utility wires, fire hydrants, mailboxes and any other objects in the area.

County Sanitation makes trash pickups in the city two days a week and will pick up bulk trash along with regular trash on those days. It will not pick up any hazardous materials, such as paint. If you can’t wait for the regular pickup, call the company.

Utilities:

Water services are provided to the town by the City of Fort Lauderdale water department. The residential section of the village has no sewer system, with each resident having an individual septic system. However, the shopping plaza is connected to the sewer system used by Lauderdale-by-the-Sea.

Power services are provided to the town by Florida Power & Light, with all residential power lines being buried underground. Phone: 954-797-5000

Fire & EMS:

Fire and Emergency Medical Services to the Village of Sea Ranch Lakes are provided by the Pompano Beach Fire Department from Station 11 under contract.

Broward County Fire Rescue, the Lauderdale-by-the-Sea Volunteer Fire Department, and Fort Lauderdale Fire-Rescue all providing fire suppression services to the village at some point throughout its history.

Re-starting Utility Service: If water service has been interrupted due to non-payment, please contact Utility Billing & Services at 954-630-4280 between 8 a.m. and 5 p.m. weekdays t0 have the service restored.

To report broken water mains, pipes or sewer issues, or for after hours emergencies, please call Public Works:

Each residential unit paying the annual assessment for solid waste collection receive a blue 65-gallon roll cart for recyclable collection. Collection days are the same for recyclables. Solid Waste Division at 954-630-4452

Wilton Manors

Water:

The City of Wilton Manors receives all of its potable water from the Five Ash Water Treatment Plant in the City of Fort Lauderdale.

The City’s electric provider is Florida Power & Light. Their Customer Care Center can be reached at (954) 797-5000 during regular business hours. If you are experiencing a power outage, you can call (954) 4OUTAGE (954-468-8243) to report it or get the status of repairs.

Garbage & Recycling

Single-family residences in Wilton Manors have a recycling roll-out cart:

If your garbage collection is on the Monday/Thursday schedule, your recycling will be collected on Thursdays.

If your garbage collection is on the Tuesday/Friday schedule, your recycling will be collected on Fridays.

If your garbage collection is on the Wednesday/Saturday schedule, your recycling will be collected on Wednesdays.

Garbage and recycling are collected year-round, with the exception of Christmas Day.

The City provides once a month bulk trash pickup for single family residences, as well as multi-family residences up to six units. Commercial customers are not eligible for bulk pickup but they may call Waste Management at 954-974-7500 to obtain pricing if additional garbage service is needed.

The City holds a free drop-off event for hazardous household waste in February each year, however if you’ve missed that event and have some items to dispose of, you may wish to drop them off at Broward County’s permanent collection site at 2780 N Powerline Road (just north of Copans Road)

Bulk Trash will be picked up (12) times per year, once every month on your scheduled collection day. Residents who have a bulk trash pick-up schedule in the fourth (4th) week of the month, please note this may not necessarily be the last week of the month since some months may contain five (5) weeks.

Residents who missed their allocated bulk pick-up date and would like a special pick-up scheduled, may have a pick-up at charge. For rate information, you may contact Waste Management at (954) 974-7500.

The City of Lauderdale Lakes provides garbage, bulk waste and recycling services to the residential and commercial residents of the City through an exclusive franchise agreement with Waste Management, Inc.

Lauderhill's City-wide residential trash service has been contracted with All Service Refuse. These services are billed on the customer's water bill account. All Service Refuse is responsible for trash collection from all single-family residential homes and collects garbage twice weekly, Monday through Saturday.

After 6:00 pm, the night before your collection day, you may place your garbage cart out for service. Your trash will be collected between 7:00 am to7:00 pm on your garbage collection day.

Sunrise residents participate in an "All-in-One" recycling system (known as single-stream recycling) where recyclable items no longer have to be sorted.

All recyclables should be placed curbside by 7:00 a.m. on the scheduled pick-up day, but no earlier than 7:00 p.m. the previous evening. Carts and bins may be placed outside even if they are half full.

Residential bulk trash is collected each month. Please note that effective January 1, 2013, Sunrise implemented a new, 12-zone bulk collection program. Under this plan, items are removed the same day they are scheduled to be placed outside for collection. To determine your neighborhood's schedule just type your address into our GIS map.

Collection is provided two times per week with no service on Sunday or Christmas Day. Blue garbage bags should not weigh more than 40 lbs each. Solid waste and recycling material must be placed curbside prior to 7:00 AM.

Bulk & Yard Waste

All items for bulk pick up collection should be placed curbside no earlier than the Saturday prior to your pick up date.

Only City of Plantation blue garbage bags or clear yard bags may be used for bulk pick up. Black bags containing bulk or other items will not be picked up.

City of Plantation, along with most of Broward County, has adopted the “single stream” system for recycling. This means that ALL recyclable items may be commingled into one clear recycle bag (as opposed to the previous “dual stream system,” whereby residents had to separate recyclable paper from other recyclable material).

Garbage & recycling collection is automatically initiated when you open a water service account. A garbage cart and recycling bins will be delivered to your residence. Garbage collection fees are placed onto your annual tax bill.

Household garbage collection is twice weekly from all single and multi-family homes, between the hours of 7 a.m.–7 p.m.

Only the carts supplied by the city may be used for garbage collection. Bagged garbage is to be placed into carts. Only garbage placed inside the cart will be collected; garbage left outside the cart will not be picked up.

New utility accounts can be opened in person at City Hall, 2600 Hollywood Blvd, Room 103. Requirements include:

A copy of your lease (if you are renting) or closing documents (if you are the new property owner)

A state issued photo ID

The appropriate deposit. The City's Municipal Ordinance requires all new customers to prepay their deposit. Deposit rate sheet

Connect/Reconnect/Disconnect Service:

There is a service disconnection charge for non-payment of $35 per occurrence for nonpayment. Anytime that you reconnect your service after 4:00 p.m. on weekdays or on weekends or holidays, there will be an additional reconnect charge of $50.

Reconnecting a Service:

To reconnect service Monday through Friday from 8:00 am to 5:30 p.m. call: 954.921.3241.

To reconnect your service after 5:30 p.m. on weekdays call: 954.921.3241 from 5:30p.m. to 11:00 p.m.

To report emergency leaks on holidays and weekends call 954.967.4357 on Saturday, Sunday and holidays only.

A one-time account initiation fee of $25 is payable at time of connection.

Waste Service:

Sanitation Services
Waste pick-up is made twice per week. Residents are billed on monthly water bills for collection of garbage and trash.

Recycling
Waste Management picks up recyclables one day per week with one of the regularly scheduled sanitation pick-ups. Contact Waste Management at (954) 467-1710 with questions about the recyclable pick-up schedule.

Bulk pick-up
Residential bulk pick-up is provided monthly on scheduled waste collection days. Additional information about bulk pick-up and a map and brochure of bulk pick-up services can be found here.

If waste pick-up needs to be arranged at a household, or if more information about scheduled pick-up days is desired, call Waste Management at (954) 467-1710.

If water service is disconnected for non-payment, a disconnect/reconnect service charge of $50.00 must be paid along with the past due balance prior to restoring service. Payments to reconnect service must be received by 5:00 PM E.S.T to be reconnected on the same day. Payment received after 5:00 PM E.S.T will be reconnected by the end of the next business day. Request for reconnection made: after 5:00 PM, over the weekend, or on a Holiday will require payment of the disconnect/reconnect service charge of $50.00, along with the past due balance, and a $135.00 after-hour fee (Payment must be made before 7:00PM). To request an after hour reconnection, please call 954-602-HELP.