Pros:
Pilot gave us a nice smooth flight even though there was a storm, brilliant take off and landing!

Cons:
It was terrible that hand luggage had to be paid for

BCN

STN

Good 6.0

Cons:
They charge for everything (including seat assignments, checking in at the airport). They couldn't accept U.S. credit cards on the flight, so food and drink purchases had to be in cash. They even charge for water.

STN

SDR

OK 5.6

Pros:
Flight on time.

Cons:
Better way of boarding as priority boarding still involved a long wait and it was far from clear which line to stand in.

CPH

DUB

Mediocre 2.3

Pros:
Horrible check in service. Offensive people.

BRS

VLC

Mediocre 2.5

Cons:
The plane being on time, we got to the departure lounge ready to board only to be told there was a technical fault. They knew the plane had a fault, could have notified us sooner. Once on board we were delayed a further half an hour at no time were there any apologies or explanation.

Cons:
Didn’t follow the rules with the checked bag as was unclear. No problem, but staff member aggressively explaining over and over when understood the first time. Would rather have just been charged than getting and ear bashing. Staff were main problem, not particularly friendly. Fault with plane?

Cons:
I have not gotten my baggage for my flight I have been here 3 days after I landed

BCN

LGW

Good 6.0

Pros:
crew excellent and after much discussion they performed miracles

Cons:
wife is disabled,told she had aisle seat,staff on board had to shift her 3 times,we were booked in together but sat apart on both trips,full marks to the cabin crew who really did a great job of moving people around but we had no help from last minute.com and less from the airline when we phoned in regard to my wifes mobility scooter.sorry its back to Easy jet.

CDG

FCO

Good 7.5

Pros:
They made up for lost time

Cons:
Some turbulence and lack of communication between the crew and everyone else

BCN

LGW

Good 7.0

Pros:
Cheap, clean, great on board crew. I arrived early for my flight and was able to change my flight to an earlier one cheaply, quickly and hassle free. Excellent customer service.

Cons:
Shocking check in. Only 2 desks open queued for 45 mins just to check in. Despite arriving in plenty of time. This was a Saturday lunchtime and the queue quickly built up and despite several members of staff being around no further desks were opened up until the queue became huge.

Pros:
New plane, so seats were much more comfortable than the ones going out on an older Easyjet plane

Cons:
Should not have booked through Lastminute, as could not check in online before. Caused loads of problems. EasyJet could not sit us together. Our carry-on baggage ended up being placed in the hold, which is a pain.

PRG

SEN

Mediocre 2.5

Pros:
The captain

Cons:
Staff. Landing - it felt too steep.

LGW

AMS

Excellent 8.0

Pros:
Boarding was smooth and a far better experience than EasyJet's competitors

BCN

LGW

OK 5.0

Pros:
Smooth flight path.

Cons:
Left ramp 35 minutes late... Taxiing to take-off runway took too long and no explanations. Flight was over an hour late in arriving - and then at the furthest possible gate from immigration. Connecting flight out of South terminal nearly missed. What a disaster the entire Gatwick experience continues to be. Will avoid it next time - which may mean avoiding EasyJet.

Pros:
Best flight for what I needed, the time was perfect, cost was good. It was on time and everything went smooth.

Cons:
Well, small plane, cheap flight. Seats small and crowded. There was not even a place to put my water bottle. But for a short flight at the right time, it's fine. Crew made all kinds of announcements and sales pitches, bit annoying when you are trying to sleep.

Cons:
They charge for everything (including seat assignments, checking in at the airport). They couldn't accept U.S. credit cards on the flight, so food and drink purchases had to be in cash. They even charge for water.

LPL

DUB

Good 7.5

Pros:
Short flight so not much to expect

Cons:
We were left sit on the runway after landing waiting for a spot to park up

BCN

STN

OK 4.0

Pros:
Very cheap

Cons:
The seats are not very comfortable

BCN

STN

Good 6.0

Pros:
Very nice staff

Cons:
Delays of more than two hours. Getting wet on the front row of seats while the door was left open for the engineers to access the plane. No offer of water through the problems.

CRL

PRG

OK 5.5

Pros:
flight efficient and smooth, thanks

Cons:
My problem was not flight itself, but boarding from T2 in Charleroi (arrived too early and nearly no facility to eat and wait in a decenta way).

Cons:
The plane being on time, we got to the departure lounge ready to board only to be told there was a technical fault. They knew the plane had a fault, could have notified us sooner. Once on board we were delayed a further half an hour at no time were there any apologies or explanation.

Cons:
1. The flight was late an hour and 5 minutes.
2. There were announcements in Arabic and substandard English. Zero Spanish. For a flight going to Madrid, Spanish is a must.

DUB

EDI

Mediocre 3.0

Pros:
Price

Cons:
Crew at baggage drop/departure gate seemed that they didn't want to be there and they were not very pleasant to the people boarding. Ryan Air had changed their baggage policy after we booked. Originally allowed one carry on and one personal bag. Now you have to purchase priority to take both

Pros:
The crew was very nice and helpful,and our seat confortable,the food and dring very good

ALC

SXF

Excellent 8.0

Cons:
Good

AGP

STN

Good 6.5

Cons:
Boarding could have been quicker and better organised

FAO

BVA

Good 6.0

Pros:
The crew was kind and respectful.

Cons:
Ryanair hides a lot of hidden costs and inabilities through their site. I had to pay extra for the luggage that I didn't know about.

DUB

EDI

Mediocre 3.0

Pros:
Price

Cons:
Crew at baggage drop/departure gate seemed that they didn't want to be there and they were not very pleasant to the people boarding. Ryan Air had changed their baggage policy after we booked. Originally allowed one carry on and one personal bag. Now you have to purchase priority to take both

Cons:
Two of the restrooms were out of order so there were only two available for Economy plus and Economy.

BCN

LHR

Mediocre 2.6

Cons:
No food unless it was paid for even water!!! Such a cheap move and sucked being hungry the whole damn time
Gate assigned late and very frustrating to find on other end of terminal with a train to take to find it and feeling like you’d miss plane!!

BCN

LHR

Good 7.0

Cons:
You have to pay to select seats for water and even a basic snack

BCN

LHR

Excellent 10.0

Pros:
Flight was on time, check-in easy, personnel friendly. Good experience.

BCN

LHR

Excellent 8.3

Pros:
Boarding was quick and well organized. The plane was clean and prepared -cabin crew was very friendly.We did miss our connection and I liked that British airways got us on the next available flight and had that information as we exited our flights.

Cons:
My problem was not flight itself, but boarding from T2 in Charleroi (arrived too early and nearly no facility to eat and wait in a decenta way).

BCN

STN

Mediocre 3.3

Pros:
NOTHING. I haven't had a worse airport/airline experience. I would NEVER fly this airline again. No matter the cost. HORRIBLE I felt taken advantage of and swindled. Not to mention incredibly uncomfortable.

Cons:
EVERYTHING. Ryanair is hands down the most horrendous airline I've encountered. What a joke. I can't believe they're in business.

MAN

ACE

Excellent 9.0

Pros:
On time - good crew -

Cons:
Noisy plane (737 ) and noisy group of passengers on adjacent rows pilot and crew announcements downed out. seat allocation charges are a ripoff - makes the total price unrecognisable to the advertised price

BCN

STN

Excellent 8.6

Pros:
The overall experience was good.

Cons:
The possibility that our flights may be cancelled.

LPL

DUB

Good 7.5

Pros:
Short flight so not much to expect

Cons:
We were left sit on the runway after landing waiting for a spot to park up

Cons:
Delayed over two hours both ways. Crew didn't make it down the aisle with the trolley for refreshments. Didn't have food vouchers and would not give me more than a a small glass of water even though we were stuck on a plane for over 5 hours.

BCN

LGW

Mediocre 3.3

Cons:
The boarding time has been changing every few minutes since the morning. I arrived in the gate where there were about 30 people with boarding passes but no assigned seats all overbooked. Half the people left on a bus then boarding stopped and we're returned back to the terminal going through security and hour or so later. The company reps had a big attitude problem and could provide no explanation to what and why anything is happening. In the end they tell us to leave the gate after 1.5 hours wait and look for new boarding info around 2pm. I managed to get on the flight by chance: no updated info was announced - I by chance heard a poor fellow working for the airline trying to find people at a nearby cafe who were supposed to be on that flight. If I had my headphones on I doubt I would be able to board that plane

BCN

LGW

Good 7.0

Pros:
Cheap, clean, great on board crew. I arrived early for my flight and was able to change my flight to an earlier one cheaply, quickly and hassle free. Excellent customer service.

Cons:
Shocking check in. Only 2 desks open queued for 45 mins just to check in. Despite arriving in plenty of time. This was a Saturday lunchtime and the queue quickly built up and despite several members of staff being around no further desks were opened up until the queue became huge.

BCN

ORY

Excellent 8.6

Pros:
Fast trip

Cons:
No internet

BCN

LGW

Excellent 10.0

Pros:
When check-in online I was given 1st row seats, as a result I was treated as an excellence customer. Great service.

Cons:
Delayed again to depart, and over 30 minutes to show reclaim belt to get the luggage

Pros:
Boarding was smooth and a far better experience than EasyJet's competitors

BSL

LGW

Mediocre 3.0

Cons:
The plane was late and we were all crammed into a tiny area whilst we waited to board. We got on straight after the previous passengers disembarked so the plane had not been cleaned well and the whole flight was uncomfortable as it was so hot. The staff were rude in the check in at the Basel airport

Pros:
Respectful pilot and cabin crew, flight was all in all very smooth and no inconvenience

LTN

KEF

Good 6.5

Pros:
EasyJet no frills flight as usual.

Cons:
Flight was delayed by 20mins takeoff to landing

LTN

TLV

Mediocre 3.2

Pros:
That we landed safely

Cons:
The person at the check in desk could have been more informative and helpful and mostly when we checked in a half empty €40 suitcase, she could have checked the rest of our belongings to make sure it was ok or let us know if we need to change anything. I had to pay €50 later to have my tampons w me.

Cons:
If your in rows 38-40 you will not get any drink or food as it takes so long for the drink trolly to reach you before landing

BCN

ORY

Excellent 8.6

Pros:
Fast trip

Cons:
No internet

BCN

DUS

Good 6.5

Pros:
The overall was good, the flight was on time

Cons:
The boarding system could be changed: they start boarding when the aircraft is not yet ready, so the line just moves from the gate to the finger, which is annoying. They should wait until the plane is ready to start with the boarding.

BCN

LGW

OK 5.0

Pros:
Plane was on-time and I got to where I needed to be. Price was also very nice.

Cons:
Boarding was a painful long queue.
Plane was crammed and hot.
Food / Beverage cart didn't come around until the flight was almost over.

Cons:
My wife was not allowed to board the flight. because her passport expires in april, we was told by ryanair in a phone call that this would not be a problem,then when she tried to board she was refused. thanks ryanair you cost us a lot of money and caused a lot of stress. you just lost another customer. why not make it clear that a person needs 90 days on their passport if you are going to enforce these purile rules.

KUN

CPH

Mediocre 2.6

Pros:
It was Ryanair, didn't expect much and they delivered on that expectation.

Cons:
The delay was longer than the flight itself

SVQ

PMI

Excellent 10.0

Pros:
nothing

Cons:
the worst traveling experience. as intl travelers could not download the wi-fi at their airport and they charged 40.00 per person for just the check in ticket... the customer service was the worst ever. very nasty employees

STN

CIA

Mediocre 3.3

Pros:
nothing canin was good

BCN

LPL

OK 4.6

Pros:
I'd booked seats 1A and 1B, so I'm first off the aircraft, which is great because I don't have to fight my way through everyone else or everyone's massive cumbersome hand luggage, which it seemed the majority of passengers had.

Cons:
Because of where I was sat it felt like I was in a waiting room, with people hanging around waiting for the toilet, and because once the trolleys have started going down the aisle, these people were stuck bang in front of me because they had nowhere to go, and when certain passengers personal hygiene isn't the best it's not the most pleasant of odours lingering around me.

Cons:
Insufficient leg room my knees touched the person infronts chair and when they reclined my knees were under pressure from the recline. It wasn’t very pleasant.

BCN

LGW

Mediocre 2.0

Pros:
Nothing

Cons:
The airline overbooked the flight due to an earlier plane being cancelled. My boarding pass was issued with no seat number which meant I had to wait with a large group of other people until everyone that had been allocated a seat number boarded. There was no communication from their staff and departure was delayed well over two hours. Things didn’t get much better on board as the crew left it so late to start the food service only passenger upto row 24 got the chance to buy a drink or food before they had to stop serving and prepare for landing. Add all this to the saga that was the outband flight and you’ll understand why the whole plane burst into laughter when the crew announced “welcome to Gatwick, apolagies for the delay, and we look forward to flying with you again”. Shocking service! Never again!

BCN

LGW

Mediocre 2.0

Pros:
Absolutely nothing

Cons:
We boarded the plane on time. Waited 2 hours, then had to return to the terminal as the crew had exceeded their duty time.
We were dropped back to departures on the wrong side of the security gate. I had to give 2 bottles of Cava I'd bought in the duty free to a cleaner.
Another 5 hours waiting, mostly without any Vueling staff. Occasionally one would turn up without any information, hung out to dry by management. Some were close to tears. Complete shambles, I'll never book with this incompetent airline again.

Pros:
Boarding was smooth and a far better experience than EasyJet's competitors

MXP

CDG

Excellent 10.0

Pros:
Respectful pilot and cabin crew, flight was all in all very smooth and no inconvenience

LTN

TLV

Mediocre 3.2

Pros:
That we landed safely

Cons:
The person at the check in desk could have been more informative and helpful and mostly when we checked in a half empty €40 suitcase, she could have checked the rest of our belongings to make sure it was ok or let us know if we need to change anything. I had to pay €50 later to have my tampons w me.

Cons:
Cabin crew are not very warming or hospitable feel like they are just doing their job rather than offering customer service which should be high on any airlines priorities when people are 33 000 ft away from comfort

Pros:
Ryanair still don’t have enough leg room for taller people. Very uncomfortable. Cheap but not that cheerful if you’re over 6 ft

Cons:
More leg room or exit seats for taller people

CIA

MAN

Excellent 8.5

Pros:
crew were all fine, uncomplicated journey.

Cons:
simply put magazine pockets on the back of the seats.

STN

SDR

OK 5.6

Pros:
Flight on time.

Cons:
Better way of boarding as priority boarding still involved a long wait and it was far from clear which line to stand in.

SNN

STN

OK 4.6

Pros:
Quick flight, low cost.

Cons:
Didn’t follow the rules with the checked bag as was unclear. No problem, but staff member aggressively explaining over and over when understood the first time. Would rather have just been charged than getting and ear bashing. Staff were main problem, not particularly friendly. Fault with plane?

Cons:
Didn’t follow the rules with the checked bag as was unclear. No problem, but staff member aggressively explaining over and over when understood the first time. Would rather have just been charged than getting and ear bashing. Staff were main problem, not particularly friendly. Fault with plane?

CTA

SVQ

Good 6.0

Pros:
It took off and landed

Cons:
Ryanair is always the worst flight, so many corners cut

LTN

MLA

Mediocre 3.6

Pros:
We arrived at our destination

Cons:
Everything

OPO

LIS

OK 4.3

Pros:
Cheap flight

Cons:
Less time in the boarding line and less interruptions to sell things.

MAN

ACE

Excellent 9.0

Pros:
On time - good crew -

Cons:
Noisy plane (737 ) and noisy group of passengers on adjacent rows pilot and crew announcements downed out. seat allocation charges are a ripoff - makes the total price unrecognisable to the advertised price

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