What makes your Mac different? Your personal and business stuff! This includes your pictures, documents, emails, music, and movies… Information and memories you don’t want to lose. That’s why it’s important that you backup your data regularly. Aside from regularly...

We have a new series of posts for last minute questions about moving from mobileMe to iCloud. Check them out on the “What would Jason do?” tech blog! Also, if you have an issue that’s got you stumped, tell us about it and we’ll post your...

Question from Elaine: Jason is it possible to transfer all of the info in an imovie project (before it has been finalized from one mac to another? I was working on a project for my son who has additional pics and video to add to the project. He is visiting and does...

Question from Wil: My MacBook Pro (OS10.6.6) runs fine and the battery has not been a problem, however, the drop down window states “service battery” I did a Apple battery configuration procedure and it seems fine. Has this issue been corrected for Snow...

Bernie asks: Recently I was told by a Genius that my smoky Mac was “abused”. I was kind of offended. Why did he say that? Jason answers: Believe it or not cigarette smoke can actually kill your computer! Studies from several sources show that 80% of data...

Question from Ed: Is there an Administrator hierarchy? Who can remove/bestow admin powers? Jason answers: Leopard and Snow Leopard have four types of user accounts: Administrator, Standard, Managed, and Sharing Only. The only account that can remove or bestow admin...

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We're your local, independent, Apple Authorized Service Provider with a passion for quickly and kindly rescuing you from the frustration of computer crisis! We've helped thousands of people (and their Macs) since we opened the shop in 2002!