Fact not fiction

PEGASUS HEALTH

Project: Agile assessment, training, coaching and mentoring »

nib

Project: Agile ‘mojo’ assessment plus coaching »

Check out some companies that are now getting stuff done.

Pegasus Health

Having utilised Scrum across its development teams for several years Pegasus Health commissioned a thorough and impartial healthcheck to address the issues it had identified, and uncover any issues that it hadn’t. Double-O’s vigorous assessments and findings formed the basis of a practical plan: an innovative programme of team training, coaching and mentoring that strengthened areas of weakness, gave their teams workable advantages and enhanced performance all round.
Pegasus Health’s challenge
Issues over team delivery and role responsibilities were an indication that their once sharp lines of Scrum process and practice had faded. The further concern was that these issues may or may not be the tip of an iceberg. Prevention being easier than cure, for the long term good health of their organisation Pegasus Health knew the best course of action would be to diagnose and heal both the known and the unknown at the same time.
Here’s how we tackled it:

nib

Double-O worked closely with nib’s IT team to restore their Agile mojo and set their Scrum process back on track. Observation, coupled with Double-O’s insight helped sort out their immediate challenges: the inconsistency of their software project delivery processes and reporting. Extending the engagement into a coaching focus across the technical and business teams also painted a clear picture for the team members, clarifying their role in creating a successful delivery process. The benefits of reinvigorated, efficient and high-performing IT teams are becoming apparent through their work and renewed relationships with the business.
nib’s challenge
nib’s Head of IT called in Double-O after seeing repeated issues arise in backlog management, prioritisation, progress tracking, and communication across projects. Issues, including how work entered and exited the various project teams existed within the current processes. Making the gains would require an Agile and Scrum reboot throughout the organisation.
Here’s how we tackled it:

The initial phase of the engagement involved an assessment of nib’s current process by observing the business, the delivery team processes, and methods of communication.

Gathered feedback from key staff including CEO, executives, managers, team leaders, Product Owners and team members

Reviewed projects, user stories, backlogs and reporting for teams

Provided coaching, support and mentoring for Scrum Masters and Product Owners and the business

Assessed and identified improvements in the flow of work through the teams from idea, to product backlog, to release

Here’s how nib has benefited:

Improved visibility of ‘in progress’ work

Clearer view of the pipeline of work feeding into the Scrum teams

Increased understanding of how the teams’ work fits into the wider organisation’s needs, especially the PMO

Improvement in transparency, and the use of inspection and adaption of the Scrum process

Improved efficiencies and productivity throughout the wider organisation

Improved morale within the project delivery processes

Fact not fiction

Check out some companies that are now getting stuff done

PEGASUS HEALTH

Project: Agile assessment, training, coaching and mentoring »

nib

Project: Agile ‘mojo’ assessment plus coaching »

« Back

Pegasus Health

Having utilised Scrum across its development teams for several years Pegasus Health commissioned a thorough and impartial healthcheck to address the issues it had identified, and uncover any issues that it hadn’t. Double-O’s vigorous assessments and findings formed the basis of a practical plan: an innovative programme of team training, coaching and mentoring that strengthened areas of weakness, gave their teams workable advantages and enhanced performance all round.

Pegasus Health’s challenge

Issues over team delivery and role responsibilities were an indication that their once sharp lines of Scrum process and practice had faded. The further concern was that these issues may or may not be the tip of an iceberg. Prevention being easier than cure, for the long term good health of their organisation Pegasus Health knew the best course of action would be to diagnose and heal both the known and the unknown at the same time.

nib

Double-O worked closely with nib’s IT team to restore their Agile mojo and set their Scrum process back on track. Observation, coupled with Double-O’s insight helped sort out their immediate challenges: the inconsistency of their software project delivery processes and reporting. Extending the engagement into a coaching focus across the technical and business teams also painted a clear picture for the team members, clarifying their role in creating a successful delivery process. The benefits of reinvigorated, efficient and high-performing IT teams are becoming apparent through their work and renewed relationships with the business.

nib’s challenge

nib’s Head of IT called in Double-O after seeing repeated issues arise in backlog management, prioritisation, progress tracking, and communication across projects. Issues, including how work entered and exited the various project teams existed within the current processes. Making the gains would require an Agile and Scrum reboot throughout the organisation.

Here’s how we tackled it:

The initial phase of the engagement involved an assessment of nib’s current process by observing the business, the delivery team processes, and methods of communication.