I have a Visioneer 7100 scanner. I think ZA is making it malfunction, since the problem only started when I installed ZA. Shutting ZA down doesn't make the scanner work, but rebooting the computer does. I saw in another post the recommendation to
unistall the scanner then install it while ZA is loaded so ZA will allow the scanner's drivers to function. However, documentation for reinstalling the scanner says to disable any firewall program that may be running before reinstalling.

You could try to give any components for the scanner the server rights for the Trusted Zone and see what happens.

Oldsod

November 10th, 2006

cpb

Re: Scanner trouble

I should have mentioned that I did that already. I've been experimenting with the scanner, trying to find at what point it quits working. It's usually after I've been working several hours with several programs open, so it could be a combination of ZA and something else.

November 10th, 2006

oldsod

Re: Scanner trouble

Hi

It could be the related software that is using the scanner- neither the ZA or the scanner soft.