Privacy Policy

This privacy notice discloses the privacy practices for this site. This privacy notice applies solely to information collected by this website. It will notify you of the following:

What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

What choices are available to you regarding the use of your data.

The security procedures in place to protect the misuse of your information.

How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to fulfill an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

See what data we have about you, if any.

Change/correct any data we have about you.

Have us delete any data we have about you.

Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone on 01206 805359 or via email at support@protrainings.eu.

Registration

Sometimes users of this website must first complete a registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to login a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally
identifiable information on our site. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that if you would rather not store the information for future use. If you decide not to accept cookies, you may encounter a number of difficulties using this website.

Third party vendors like Facebook and Google may be displaying our ads to you on other sites across the internet because you have visited this website. These third party vendors, including Google, use cookies to serve ads based on your prior visits to this website. You may opt out of Google's use of cookies by visiting the Google advertising opt-out page.

This website uses the Google Universal Analytics User ID stitching feature to process pseudonymous data across sessions and devices. We will not upload any data that allows Google to personally identify an individual or device. You may opt out of Google Analytics tracking by visiting the Google Analytics opt-out page.
Additionally, some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

Sharing

We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We may use an outside shipping company to fulfill orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

In order to better serve you, sometimes we partner with other parties to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. We will not sell, rent, or trade your personal information to any third parties. In other words, we will not give it to anyone else!

Unsubscribing / Changing or Removing personal data

If you have subscribed to one of our newsletters, email campaigns or weekly e-mail refresher videos you may unsubscribe at anytime by clicking on the unsubscribe link at the bottom of the e-mail.

Account holders personal information can be changed by logging into your account dashboard and clicking the "My Account" link or by contacting us on 01206 805359. Please contact us by phone if you have any concerns about how your personal data is being used.

Links

This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as postcode, age level, occupation). Contact information will be used to notify the winners, award prizes and in response to survey results. Survey information will be used for purposes of monitoring or improving the use and satisfaction this site and over all services.

Additionally

We have have adopted a Privacy Shield Policy ("Policy"). This Policy applies to the processing of Personal Data that ProTrainings obtains from Customers located in the European Union and the United Kingdom.

We comply with the EU-U.S. Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from Individual Customers in the European Union member countries.

We have certified that we adhere to the Privacy Shield Privacy Principles of notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access, recourse, enforcement and liability. If there is any conflict between the policies in this privacy policy and the Privacy Shield Privacy Principles as it related to customers located in the European Union and the United Kingdom, the Privacy Shield Privacy Principles shall govern. To see our Privacy Shield Statement please visit: www.protrainings.eu/privacy_shield. To learn more about the Privacy Shield please visit www.privacyshield.gov.

Amendments

This Privacy Policy and additional information contained herein may be amended from time to time. When we amend this Privacy Policy, we will update this page to state the date that the policy was last modified. You must agree to the amendments as a condition of your continued use of our Site and Service. If you do not agree, you must immediately cease using our Site and Service and notify us of your refusal to agree by e-mailing or calling us at support@protrainings.eu.