3 signs that your HVAC employees are ready to lead

Great HVAC salespeople and technicians can be great leaders with a little training, drive, and natural instincts.

Have an open position that needs a strong leader? Look for these three signs that your employees are ready to take it to the next level:

1. They volunteer extra timeNot only are they hitting their numbers, but these people are going beyond their normal job duties. Additional activity may include volunteering to lead a meeting in a manager’s absence, asking for more training, or guiding apprentices.

2. They handle customers wellThink of customer service as the ultimate test as to how future leaders may supervise subordinate employees. The calm, knowledgeable, and quick thinker can handle any situation well.

3. They don’t make excusesLeaders take ownership of mistakes made under their guidance. They also give people real answers and look for viable solutions.

Leaders are people you should trust, so look for these telltale signs in your employees. When they’re ready for leadership, get them ramped up through training.

2 Comments

You hit the nail square on the head Mr. Moore. I’ve always thought the best leaders in a company are home grown. Leaders that work their way up the ranks know the company inside and out and they often have fantastic ideas that only their perspective can bring.

Meet Mike Moore

Mike Moore isn't just an HVAC expert;
he also knows a thing or two about
HVAC employee training. As one of
HVAC Learning Solutions founders
and Director of Training, his biggest
goal is to help HVAC leaders and
technicians grow their business
and build lasting skills. This
University of Kansas grad has
a contagious personality, a lot
of knowledge, and a knack for
providing HVAC training
and development.