Her unique talent is her ability to thoroughly assess the unique learning needs and challenges of each audience, then design a powerful blended-learning solution for each, using a wide variety of instructional / learning strategies — eLearning, simulations, instructor-led training, softskill development, etc.).

Michele received both undergraduate and graduate degrees from Carnegie Mellon University (MA in Professional / Technical Writing). She has received training and instructional design certifications from Prosci, ATD, and others.