CEO’s Message — February 2020

Life is fast and sometimes hectic, but it doesn’t have to be complicated. Managing your electricity usage and account with Wells Rural Electric Co.’s SmartHub app is easy.

You may have heard about SmartHub—our innovative tool for account management. SmartHub can help you take control of your WREC account like never before, giving you more time to focus on other priorities. SmartHub has several features that make managing your account as easy as possible. Whether through the web, your smartphone or tablet—Android or iOS—you can view your usage, contact member services, pay your bill, and get the latest cooperative news anytime, day or night.

As soon as you log in, you’ll be able to view your billing history and make a payment in just a couple steps. You can review your current bill or bills from the previous month or year if you want to compare costs. Not only will you see your billing history, you can view your kilowatt-hour use, which will allow you to take steps to lower your bill. Insights from your usage history can help you determine which energy efficiency measures would have the most impact. Then use WREC’s rebates to help pay for your energy efficiency upgrades.

Making payments through SmartHub is fast and easy. The first time you make a payment, you can securely store your payment information for future transactions. The next time you need to pay your bill, it will only take a couple of clicks.

You’ll also be able to see important notices from WREC with SmartHub. You can select how you want to be notified, including e-mail and text messaging.

You can contact WREC for member service requests or with any questions you may have. A few taps on SmartHub’s contact feature make it quick and easy to let us know about your questions or concerns.

Access SmartHub by visiting www.wrec.coop or by downloading the app on your mobile device through Apple’s App Store or Google Play.

If you need assistance with any of our services, contact your local office listed to the left of this column. We are always happy to help.

Plenty of things in life are complicated. Manage your WREC account with SmartHub, and simplify your life.