KjGarly wrote:Sign in and get your back-up codes and use one of those via your account settings/security/2-step.

I'm not sure what you mean by this?

OK when you open the link to the PS Store in your first post I'm guessing your already signed in but need the 2-step when making the 'purchase' so click on your profile pic which should open another page. Then click Account Details, Security and then click on the link in "For 2-Step Verification, please visit this page." which opens another page allowing you access to your back-up codes.

@AskPS_UK said:Hi again! We are aware that some of our players are experiencing issue with the 2 Step Verification, no worries as our team is already looking into this.Also, please send me your username and password and I'll try it my end. Srs.