Hengler guides tours at Susquehanna University

August 19, 2013

SELINSGROVE - Mackenzie Hengler, of South Williamsport, is working as a student tour guide this year at Susquehanna University.

To become a tour guide, students must complete a written application and personal interview with the admissions staff.

Once selected, students complete an intensive training program, followed by additional training sessions throughout their time on the job. Training includes shadowing veteran tour guides, becoming familiar with the admissions process and frequently asked questions, learning to present important information during the tour and preparing to deal with challenging situations that may arise while giving a tour.

Hengler, a junior majoring in music education, is a 2011 graduate of South Williamsport Area High School and the daughter of Art Hengler and Kathie Malone.