Current Service

Please provide entrance instructions in case natural gas service has not been turned on

Entrance Instructions: (select one of the following)*

Door left openKey left (please provide the location of the key in the Special Instructions box)Call beforeCustomer will be at location where service is to be connected

Special Instructions

Disclosure Statement

I hereby request that my gas marketer be changed to True Natural Gas and I designate
True Natural Gas to act as my agent solely for the purpose of making this change of gas marketer.
Customers do not need to contact their current marketer that True Natural Gas will process or handle
all of the details. I understand that if this is more than a single switch in a 12-month period
I will be subject to a $7.50 charge by AGLC for switching and that there may be a charge if I elect
after this switch to switch back to my current marketer.

Notice

True Natural Gas requires a social security number in order to obtain a credit report and
complete your application for service, including determining if a security deposit is required.
If you do not wish to provide this information over the internet, please contact one of our
customer service representatives at 770-502-0226 option 2.

I certify that I am over 18 years of age and that I am authorized to request service for this address.

For customers who are moving into a new home, the charge for having residential gas service established
is as follows: $75 for New Gas Meter (to set and turn on new meter), of which $50 is a pass through fee from AGLC.

Customers who establish new gas service will be charged as follows: $75 for New Gas Meter (to set and turn on new meter), of which $50 is a pass through fee from AGLC.

Requests made after 4 PM will be reviewed the following business day.

Terms of Service

*
I have read and agree to True Natural Gas' Terms of Service,
and the above statements.
Please note that early termination fees apply to our fixed rate agreements.
*
I acknowledge that the water and electricity will be turned on at the service addressprior to the requested service date.

True Natural Gas is taking proactive measures to protect the health and safety of both our customers and employees. Due to concerns raised by the Novel Coronavirus (COVID-19) we are implementing safety protocols which will modify our business procedures based on recommendations from the CDC and healthcare providers.

We are closing our lobby until further notice. The drive-thru’s will remain open. Please utilize our many online options to pay bills. While all our services are available online, if you need assistance you can still call 770-502-0226.

We appreciate your cooperation as we implement these social distancing practices to provide a safe environment for both our employees and you.