Use Capterra.pk in Pakistan to find the best Call Center Software for your business.

by RingCentral

RingCentral CallCenter is an omnichannel solution that lets customers choose their preferred method of communicating with your company, including voice, chat, social media, SMS, email, and more. Intelligent IVR and self-service optionstightly integrated with smart routing functionalityhelp customers connect more quickly to the agent who can best handle their needs. Industry-leading tools help you optimize staff scheduling, improve call-center efficiencies, survey customers, and more.
Learn more about RingCentral Contact Center

by Zendesk

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products for customer support, help center and live chat are easy to use and implement and help companies to innovate and scale. More than 80,000 companies such as Uber Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.
Learn more about Zendesk

by Five9

Let Five9 Call Center Software increase your agents effectiveness on the phone, web, chat, email, mobile or social so they can sell more and provide better customer service. Give your agents more time with live prospects. Route your customers to the right agent and pop your customers information directly on your agents screen. Analyze and report on your call centers performance in real-time. Our customer support is available for you 24/7/365. See why 2000+ customers trust Five9.
Learn more about Five9 Call Center Software

by Aspect Software

Aspect Via customer engagement platform is the only solution that goes beyond the call center to unify the entire enterprise around the customer by eliminating barriers that divide departments and fragment work flows. As a SaaS offering tailor made for the cloud, Aspect Via offers native omni-channel Interaction Management (IM), Workforce Optimization (WFO) and Self-Service capabilities combined with a common user interface (UI) and shared, real-time and historical reporting.
Learn more about Aspect Via

by Salesforce Service Cloud

With help desk applications from Salesforce, you don't have to invest in support centers around the world. Instead, you get state-of-the-art global help desk software that runs in the cloud, 24x7. With Salesforce help desk solutions you get all the benefits of doing business in the cloud, including automatic updates, new features 3 times a year, and no infrastructure hassles.
Learn more about Salesforce

by Connect First

The core of your business is customer satisfaction. That's why 100% customer satisfaction is at the core of everything we do. We work with 25+ seat companies to optimize their contact centers and achieve 100% customer satisfaction. Were the only solution with 99.999% uptime, less than 2 minute ticket response time from a real person, and unlimited white glove customer service. Unlike other providers where you are just another number, at Connect First our customer experience is our top priority.
Learn more about Connect First

by ChaseData

ChaseData's cloud based Call Center Solution offers leading edge technology and value for call centers with 5 or more agents. Superior performance, customer service, and user friendly interfaces make ChaseData the clear choice for your business needs. Outbound predictive dialing, queued progressive dialing and managed preview dialing are combined in one powerful software suite which easily integrates with a multitude of third party applications. Contact us today to request a free demo.
Learn more about CallCenterNOW

by ProcedureFlow

With ProcedureFlow, following company processes has never been easier. Ditch the 200 page manual that no one reads and create standard operating procedures that people actually enjoy using. Use small hyperlinked flowcharts to represent complex expert knowledge and once employees can see inside the heads of your experts, use the flows to reduce training and mentoring by 50-90%.
Learn more about ProcedureFlow

by Dixa

Dixa is a cloud-based, multichannel customer service platform built for simplicity and ease of use. Deliver personal service in real-time across voice, email & chat in an all-in-one interface designed for customer facing teams and companies. Get real-time performance on wall displays with our TV module, queue calls, set up advanced routing and much more. Go take the tour on our website, try for yourself or schedule a demo.
Learn more about Dixa

by Zoho Desk

Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Part of Zoho's 30-strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company.
Learn more about Zoho Desk

by Electronic Voice Services

EVS7 offers a complete modern cloud call center that scales with your business. The Parrot promotes ease-of-use & productivity by dialing up to 5 lines per agent enabling teams to make & receive thousands of calls per day all with just a web browser! The skys the limit as Parrot includes truly unlimited calls & a dedicated Customer Success Manager. EVS7, an industry leader since 1993, boasts one of the most cost effective solutions for all of your call center goals. Watch our video demo now!
Learn more about Parrot Cloud Call Center

by XenCALL

XenCALL is an all-in-one VoIP predictive dialer that empowers call centers and telemarketers to close more leads and increase sales across the board. XenCALL sets itself apart with advanced inbound queue strategies, a built-in webphone and a powerful CRM. Based in the cloud with no downloads required and user-friendly, our product is secure and intuitive. XenCALL offers personalized training sessions and a fully in-house support team. Signup for a free demo without any purchase commitments.
Learn more about XenCALL

by UJET

UJET is an enterprise-grade platform that makes it simple for any company to provide intuitive modern-day support. UJET offers a holistic platform for voice and chat channels that customers can reach via an app, website, or IVR.
The technology behind UJET replaces all of the convoluted systems, lines, and contact numbers with a stunningly simple SDK to take the frustration out of customer support and in turn provide a sleek, modern smartphone era experience.
Learn more about UJET

by QualityUnit

LiveAgent is the Most reviewed and #1 Rated help desk software for SMB. Companies like BMW, Yamaha, Huawei, Orange or Forbesfone use LiveAgent to deliver customer wow to 150M end users worldwide. Join them and get a competitive advantage. Start with a 14-Day trial, no credit card needed, no contracts. LiveAgent is a feature rich multi-channel help desk software with 170+ help desk features including live chat, phone support, social media integrations, support portal and API.
Learn more about LiveAgent

by CallTools

Unify your inbound calls and outbound dialing on a single platform. Close the gaps between departments with a combined approach to your companys call center software. Simplify the way you manage your call center. From call logs and call recordings to real time reports and live agent monitoring, cloud-based call center software from CallTools.com covers it all. In-house customer support and development teams keep you informed and the software up to date.
Learn more about Call Center Software

by CrazyCall

Cloud Telephony for Call Centers & Sales Professionals that's accessible right within your browser, without any installation or complex billing. All it takes is for you to pick a number and start calling prospects, clients or partners ! It allows you to organize and manage sales, control the quality of their calls, reduce costs, integrate and automate telesales campaigns. CrazyCall is also an easy to use sales enablement platform that increases cold-call ROI and helps with website conversions.
Learn more about CrazyCall

by LogMeIn

LogMeIn Rescue is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. Rescue is built to serve teams of all sizes, from small helpdesks to the world's largest support organizations, and everyone in between. Rescue helps you provide technical support to your employees, your customers, or both, with a solution that is fast, reliable, flexible, and easy to use.
Learn more about LogMeIn Rescue

by Branch Messenger

***Click to Chat With a Live Expert*** Branch Messenger enables enterprises to optimize their scheduling at scale and in real-time to improve operational efficiencies. A web dashboard and self-service mobile app streamline schedule creation, distribution and management. Employees are able to view schedules, swap shifts, request time off and set their availability all from within the app.
Learn more about Branch Messenger

by ClarityTel

ClarityTel provides cost-effective, easy-to-use phone system solutions for businesses of all sizes using advanced VoIP technologies. Our solutions can be customized to meet any organization's communication needs and we back up our services with 24/7 support through our nationwide network of highly-skilled technical experts. We've offered VoIP phone systems since 2003 and we are well-equipped to build a custom solution thats specific to your needs.
Learn more about Business VoIP Solutions

by Convoso

Perfect for 10+ users, you can generate and convert more leads in less time using the automation power of TalkNow and TalkPro. If you're dialing through your leads too quickly then we're the right partner for you. We specialize in getting at least the same results while dialing up to half as many leads which will save you up to 50% on your lead acquisition costs. Start dialing in less than 15 minutes with our risk-free trial of TalkNow, Ask us about TalkPro if you have enterprise-level needs.
Learn more about Convoso Predictive Dialer

by EducationFolder

A cloud based contact center performance management suite that combines QA, training, coaching, knowledge base and employee engagement. In addition, agent level KPIs can be displayed to the agent. The operational suite automates many of the manual tasks within the contact center. It won the 2015 Innovation award from PACE and is a 2016 CIO Review Magazine Top 20 technologies to watch. "The suite is truly innovative and ground breaking, a must have for every contact center"
Learn more about EducationFolder

by FluentStream Technologies

With plans starting at just $20/per user per month, FluentStream provides a fully-featured business communication platform. Unlimted calling to US and Canada and over 110 features. FluentStream offers dynamic cloud-based technology for all businesses and works to bring every single one the best performance.
Learn more about FluentStream

by ClickPoint Software

Sales teams and call centers close more leads in less time with SalesExec. Setup lead sources and automatically route leads to sales agents using advanced routing to get the best leads to your best salespeople. We prove results by ensuring leads that are not ready to purchase today receive automated email, and direct mail communication. We also allow you to integrate any VoIP phone solution, with no additional add on cost. Our solution is easy to configure and we offer a free trial
Learn more about SalesExec

by Shelf

Shelf is an award winning knowledgebase that helps companies save time and avoid costly mistakes. Used by organizations like Google, Amazon and Nielson, Shelf was designed by a Harvard knowledge management expert for best in class search and findability. Unlike other knowledgebase platforms, Shelf enables any type of content to be stored and organized, including; documents, youtube videos, web links and more. Shelf can be setup in minutes. Contact us for a demo and free trial.
Learn more about Shelf

by West Unified Communications

Cloud Contact Pro is a revolutionary contact center platform designed to boost productivity, increase connection rates and build customer relationships. You have ability to design diverse call flows for customer acquisition, service, retention and collections, and combine that with insightful reporting and forecasting capabilities so you can deliver great service at a lower cost point. It even offers fully PCI compliant call recording and workforce management solutions.
Learn more about Cloud Contact Pro

by Integra CCS

uContact is an All in One contact center solution, perfect for companies for 10 agents or more.
Includes ACD, recording, dialers (predictive, progressive and preview), CRM, voice broadcast, quality, call reporting, social networks, spy, coaching, live monitoring, IVR, SMS, web chat with audio and video call and more.
With presence in 20 countries globally, uContact helps companies from 10 to more than 1,500 agents to improve their operations, reducing costs, and increasing productivity.
Learn more about uContact

by Zendesk

Zendesk builds software for better customer relationships. It empowers organisations to improve customer engagement and better understand their customers. Zendesk products for customer support, help centre and live chat are easy to use and implement and help companies to innovate and scale.
More than 80,000 companies such as Uber Groupon, Box, Airbnb and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.

by Zendesk

Zendesk builds software for better customer relationships. People interact with businesses everyday across multiple channels like email, phone, live chat, and social media. Zendesk brings all this together in one beautifully simple platform, enabling you to create more meaningful, personal and productive relationships with customers.
More than 81,000 companies trust Zendesk to provide better customer experiences in over 150 countries and 40 different languages

by Zendesk

Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.

by PhoneCall

Predictive dialing helps reduce inactive periods and connects to the next customer seconds after terminating the previous call, removing answering machines and inactive lines. Preview dialing features provide a complete history of past interactions and notes before the call, with configurable preparation time and choice between dialing numbers.

by Vonage

The cost-effective, business platform offers a plug-and-play service that runs on your high-speed internet. You get 40+ business-critical features, mobile integration, and built-in collaboration tools with Amazon Chime Pro. Activation is easy, no onsite installation is required, and month-to-month contracts are available. And the service is backed by a full team of Vonage Business service and technical professionals.

by Contact Center Managed Services

oneclick is a cloud based Contact Center platform, that allows customers to add contact center applications from its own app store.
It is possible to wrap oneclick around any existing contact center applications that you may have, and integrate them into a single unified desktop for your agents and team managers. However it is also possible to turn on other applications in oneclick that are best of breed for Contact Center operations, such as elearning, workforce mgmt, CRM, knowledge base

by injixo

Cloud based Workforce management for Call Centres. Premium WFM suite for forecasting, scheduling, intraday management and more. Your subscription includes an onboarding package to help you get up to speed quickly. It comes with a set of e-learning courses and training videos that cover everything you need to know from WFM principles and best practices to configuring the ACD connection and setting up forecasting and scheduling. During onboarding, you get a WFM expert assigned that will help and g

by Ozonetel

by Aircall

Aircall helps businesses be more productive on customer support or sales engagement with an easy-to-use and powerful phone system.
Pick all the numbers you need to do business. Instantly. In 40 countries.
Share these numbers across your teams and decide how to distribute calls
Connect all call information and records into your CRM, helpdesk or collaboration software
Monitor call activity with powerful analytics.

by Upcall

This is no call center - Upcall is a cost-effective, all-inclusive SaaS outbound calling platform, powered by real people specialized to suit your outsource calling needs. Our smart SaaS platform allows you to begin a call campaign from the comfort of your own desktop and scales and syncs with your lead generation needs and strategy. Upcall's platform and API give you 24/7 access to easy to use tools to manage call campaigns effectively and independently!

by OXON Tech

We have created the best yet way to manage ALL your business communication in one place.
OXON focus is:
#1 Omnichannel Customer Support
#2 Sales Teams and Telemarketing
#3 Personal Email Marketing
#4 Agents Management & Customer Experience Insights
OXON is a cloud based contact centre management software, providing enterprise grade communication abilities which enable: web-chat, email, voice calls, SMS, social media support to be operated in a single platform.

by Call Center Development Services

Centcom is a 100% web-enabled Predictive Dialing service that requires no additional hardware--all you need is a standard phone line and a computer with an internet connection. Within minutes of your activation, your call center will have access to all of the features of Predictive Dialing, like Agent Reporting, Campaign Statistics, and more. Call Center Development Services (CCDS) prides itself in offering state-of-the-art telemarketing management resources to call center agencies of all size.

by Altitude Software

Altitude Xperience is a complete cloud based contact center solution that scales up and down as required by individual business needs. With inbound and outbound multimedia capabilities, it is ready to use, but still customizable to cater to specific business needs. Altitude Xperience gives contact centers greater business agility and the power to provide an excellent customer experience. High availability storage network and 24*7 system maintenance, ensuring that operations are never disrupted.

by Talkdesk

Talkdesk is next-generation cloud-based call center software that helps you connect with your customers. The easy-to-use interface offers robust functionality with advanced features, comprehensive reporting and seamless integrations with 25+ business tools to empower sales and service teams to have personalized, effective conversations with customers.

by Toky

Toky is a full-featured cloud telephony solution designed for the small and medium business that allows you to connect your customers from your website, Facebook page or calling to your business line, to a centralized platform where you can handle your voice calls as a team you can also make outbound calls and send SMS for sales and customer support easily at an affordable price. Integrations with CRM and collaboration tools helps you enhance business processes.

by Gladly

Gladly is reinventing customer service by putting people at the heart of its platform, not cases or tickets. Enable agents to be naturally productive by letting them see every conversation across the lifetime of any customer across any channel (voice, email, chat, text or tweet). Real-time insights provide visibility into agent productivity, topics that are trending and key metrics like SLA's and response time. Gladly is backed by top VC firms Greylock and NEA.

by HappyFox

HappyFox is a web based customer support software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system. Integration with other web apps like CRM, live-chats, voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect.

by CloudCall

CloudCall is a leading software and telecommunications solution which helps business enhance their communications. By integrating phone communications directly into your CRM, CloudCall is able to optimize your businesss relationships with its candidates and clients, while maximizing the power of the CRM system. Call functionality and data is easily accessible from one system - offering you greater business visibility, helping to increase productivity and reduce manual errors.

by Noojee Contact Solutions

by Sentient

Scorebuddy is a cloud Quality Monitoring solution for scoring customer service calls, emails and web chats. Start monitoring staff better and replace your spreadsheets today. Make your work day easier; no worries about reports breaking, everything in one place and there's customizable access for everyone. Scorebuddy saves time, increases accuracy and delivers a strong return on investment. On average our customers gain 8-10 times ROI. It's easy to use, requires no IT guy and no contract either!

by OnTimeTelecom

DialMyCalls lets you easily send a phone call, text message, and/or email to a group of people instantly. With our web-based system you simply add your contacts, record a message, and send it out! You'll get a complete detailed report showing what happened on every single call or text message.
We also offer advanced features like polling, Push To Connect, RSVPing, Push To Record, and a variety of other features.
Try us out for free today and see why so many people choose us!

by Cingo

Cingo provides companies with on-the-go customers a mobile-first platform that supports live chat, email, voice, video, screensharing, and comes with free website help button integration and mobile app SDKs. This ensures a pleasant, seamless customer support experience, even if the customer has to transition from their desktop to their mobile device. Best of all, you get every single feature no matter how much you pay, so you can always choose the right way to serve your valued customers.

by Clicktools

Clicktools by CallidusCloud is the premium survey software for business. Hundreds of organizations rely on it to improve customer experience by collecting, centralizing, and acting on customer feedback. Start your free trial to take advantage of enterprise-class features including dozens of question types, smart CRM mapping, dynamic text and questions, multi-language, mobile-friendly surveys, reporting, text analysis and translation, and more.

by Perficient

Clarity Connect is a full-featured contact center for Office 365 and native to Skype for Business (formerly Lync). Clarity Connect adds the required intelligence to conversations, regardless of modality, to deliver the best customer experience on the market, including intelligent IVR, skills-based routing, real-time metrics, and historical reports.

by FreshOffice

FreshOffice offers the best and most affordable business software built on the cloud. Manage your content better with FreshOffice and recognise greater profits. FreshOffice is integrated with features such as Projects, Telephony, Web / Email Integration, Mass Mailing and Analytics - all on a single platform for your convenience. Smart and powerful yet easy to use. Partnered with Microsoft Azure to ensure full scalability and enhanced security. Improve your business with FreshOffice.

by RingSky

Hosted PBX provider that offers unlimited business calling, voicemail, call forwarding, and more. Solution will work from anywhere as long as internet connection is available. Turn any phone into "your" phone with personal code. Further features include Call Monitoring, Click to Call, Voicemail to Email, Remote Transfer, and more.

by Loway

by Dynamic Interactive

Dynamic Interactive's voice broadcasting service offers a powerful array of features and options for your outbound ivr, press 1 campaign, automatic survey, political message, and much more.
Our cloud based software as a service allows you the ability to leverage our extensive dialing infrastructure to get your message out quickly.
We work with small to large companies, government agencies, non profit organizations, political candidates and call centers.
Contact us today.

by Fenero

We're here to free contact centers from ever paying for software to manage their business. We know our solution works. Proven. We have seen it change how large contact centers work (and save). Reliable. We don't charge for our software - ever. We support ACD, IVR, outbound dialing (manual, preview, predictive), chat, email, and more - and we're crazy enough to give it away for free.

by Zingtree

Zingtree makes it easy to create, customize, deploy and analyze interactive decision tree troubleshooters and agent scripts. With Zingtree, customers can more easily self-solve problems, and if a support ticket is generated a full Q&A transcript of the tree session is included. Managers get powerful reports showing common paths through the each tree, success reports, and trouble spots. Integrations with Zendesk, Salesforce, Freshdesk and WordPress are available for free.

by Sip2Dial

by TCN

The TCN Predictive Dialer is a groundbreaking innovation that is a culmination of research and development began nearly one decade ago. 100% web-based and provided as a Software as a Service, the Predictive Dialer makes affordable for any organization the rich feature set of a $200,000 traditional hardware dialer - for simple pennies per minute.

by Noetica

Noetica develops software products for the call centre and contact centre market across the globe. Our product, Synthesys, is a comprehensive integrated mix of functions, which will deliver continuous improvements in the quality and efficiency of your customer contact activities. Whether you are looking for a dialler, scripting, CRM, ACD, voice recording, integration, multichannel, intelligent campaign management or any other call centre technology, you are in the right place.

by IpSCAPE

ipSCAPE offers software as a service for contact centres of typically less than 100 seats. Our approach allows you to break free from traditional, old world approaches to call centre technology. No upfront capital outlay, no multiple suppliers, no bloated software that's painful to use; just a simple (and clever) pay-as-you-use solution combining voice and software to suit your business model. All you need is a web browser and business grade voice - simple, easy, done.

by Intellicon

Intellicon is an intelligent contact center platform for Omni-Channel, Inbound, Outbound and Blended Call Center requirements. It has valuable set of features and functionalities to make your business easy. Intellicon can be installed on-Premise or on your favorite Cloud platform. We offer Rental and Perpetual licensing models to best match your financial plan. Get in touch to see a live demo or to know more.

by Humach

by VoApps

VoApps delivers a voice message directly to the consumers voicemail box without calling their phone. VoApps has emerged as the compliant solution to delivering a voicemail to your consumer's mobile phone. The patented DirectDrop Voicemail has changed the economics of call centers by delivering payment notifications, appointment reminders, deadline warnings, and thank you messages. Over 100 million messages have been delivered to mobile users with DirectDrop Voicemail and that number grows daily!

by contactSPACE

contactSPACE is the next generation, Australian developed cloud contact centre technology, transforming your calls into effective conversations. It includes outbound/ inbound blended voice, email, live chat & SMS in an easy to use and deploy, cost-effective solution. contactSPACE has a phone (webRTC) built in, requiring only an internet connection & a headset to operate. What makes contactSPACE work is a user-friendly interface for users via CallGuides and intuitive tools for admins.

by Callmaker

Callmaker helps you get up to 50% more incoming sales calls. Website visitors really like it, because it allow them get a guaranteed phone connection in 25 seconds with a live person absolutely for free, anywhere in the world.
When your client submit a request, Callmaker quickly find available sales rep on mobile or landline phones, than call back and connect them in one line. With Callmaker you can provide high-class service, analyze call traffic sources, and boost sales funnel instantly.

by NewVoiceMedia

NewVoiceMedia is the leading provider of cloud contact center software for Salesforce, giving sales and service organizations the ability to instantly connect their agents to prospects and customers over the phone, through email, and via social channels. NewVoiceMedia offers ContactWorld, a global cloud communications platform with guaranteed 99.999 percent platform availability.

by FocalScope

Web-based live chat and ticketing help desk solution which supports its users to manage large amounts of emails & provide high quality customer service. Trusted by companies such as Radisson, American Express and DHL to reduce response times and bring their customer support to the next level.
Get a complete overview of your email communication. Collaborate across departments, use comprehensive analysis tools, SLA, IM & standard responses to do more with less effort. No implementation needed.

by 8X8

ContactNow is a rich, self-service cloud contact center that provides a flexible, affordable and efficient way to engage with customers with powerful inbound and outbound call features. Get your agents set up and dialing within minutes. Increase your productivity by swapping manual dialing with a predictive and progressive outbound dialer. Maximize your agents productivity with ContactNow's intelligent inbound call routing. Customers can be connected to the right agent every time.

by Primo Dialler

All-in-one Cloud Contact Centre giving you all the features & benefits of an advanced VOIP Dialler system from a British based team. Increase Sales. Create a complete multi channel contact centre, which is simple, fast and flexible. With us your customer service is faster, seamless and complete customised to your requirements. Talk to more people in less time. Grow your profits instantly

by Gravitational Marketing

by Pebbletree

Quvu revolutionises how you manage your contact centre with a fully cloud-based solution that enables you to customise your statistics and reporting, allowing you to focus on your core objectives by analysing the stats important to you. Entirely web based and powered through an award-winning VoIP platform, you can oversee your operation from anywhere in the world. Key features include Ofcom Compliance, Real Time Customisable Statistics, Geo Dialling, TPS Compliance and Call Recording.

by EvaluAgent

by Evolve IP

Evolve IPs multi-channel contact center provides organizations with a sophisticated, cloud-based service that delivers real business value. Their advanced features provide contact center leaders with real-time control and visibility of their agents along with rich operational insights. Leverage Evolve IPs cloud compliant architecture for enterprise-grade business continuity while enabling customers to interact across any communication channel with agents operating from anywhere.

by Ameyo Emerge

Ameyo Emerge is a Cloud based Contact Center platform that helps you integrate seamlessly across channels including Voice, Mobile, Social, Chat, Email and SMS. Our solution provides transformational insights into contact center operations and helps you deliver more personalized experiences. No hardware or coding required. Easy to deploy, Easy to Use and Easy to Manage. It is already helping the next generation disruptive businesses start and scale-up with ease.

by Astute Solutions

Consumer engagement and CRM software that enables companies to deliver exceptional customer experiences. Guide your agents through each consumer interaction with recommended steps that anticipate the consumers next move. Reduce consumer frustration with smart software that ensures your agents collect the right information for each situation. Personalize the consumer journey with unrivaled accuracy based on a single clear view of your consumers and their needs.

by Greenlight Innovation

Greenlight CRM is a UK-based call centre solution that solves all your technology needs in one hosted system. Get enterprise inbound and outbound telecoms functionality, including our own unique Ofcom compliant predictive dialler, diary management software for streamlined appointment booking, a complete CRM system that adapts to whatever your business requires, and much, much more. All you need to do is provide your agents with an Internet connected PC, and Greenlight does the rest.

by Newbridge Telecom Solutions

by True Image Interactive

Revolutionizing the way people connect with technology using the worlds first HUMAN intelligent virtual assistant and leading-edge artificial intelligence, natural language processing, and speech recognition technology. From healthcare to call centers to retail (and beyond), were harnessing the power of human interaction to increase customer engagement through interactive, 2-way, multi-channel communication and driving unparalleled results across diverse industries and applications.

by AuguTech

We offer the most effective cloud based Predictive Dialer Software available. Includes predictive dialing, progressive dialing and preview dialing processes. Award Winning Technology from Augutech can greatly improve both your marketing effectiveness and the overall growth of your business. The automated dialing process allows you to reach more customers faster either through direct contact or voicemail. FREE trials available. Augutech is an industry leading Outbound Call Center Platform.

by Ameyo Engage

Ameyo Engage is a Cloud-based Call Center Software that allows a business to take control of their operations by deploying faster changes to Customer Interaction Initiatives and engaging employees, which results in Better Customer Experience, increased Sales &amp; Collections, and ultimately acquire loyal Customers & create happy Employees.

by Envision Telephony

Envision Click2Coach and Click2Coach Cloud
Envision provides award winning solutions that optimize customer experience by turning data from customer interactions into action, making an impact on your business that leads to exceptional customer experiences. Data from all contact center channels can be collected to quickly identify patterns and trends. Envision delivers innovative software solutions, in the cloud or on premise, to optimize your workforce.

by Topdown Systems

by SoliCall

An innovative field proven software removes ambient noise and private data in call centers before it reaches the customers. The technology is based on real-time correlation of the audio from all agents in the call center. Has the following main features: Remove voices of agents sitting near the primary agent. Make sure private data of customers is not overheard by other customers. Remove shouting of the supervisor/team leader. Cancel any other disturbing office sounds. Use existing hardware.

by CallFire

Put your outbound dialing into overdrive with CallFire's Cloud Call Center. Simply upload your contacts, and in minutes, CallFire's Power Dialer will connect your sales agents to live leads. CallFire can call up to 4 phone lines per agent and will leave answering machine messages. CallFire saves time by weeding out busy signals, bad phone numbers, and handling answering machines. Agents focus on speaking with live customers, leading to 20-30% increases in efficiency over manual dialing.

by Spectrum Corporation

Real Time reporting software for the call center. Spectrums software captures real time and historical data from the ACD and creates reports that can be displayed on wallboards, desktops, dashboards, Web based reports, email and smartphones.
Improve agent performance and increase call center awareness with real time reporting for the agents.

by USAutodialer

by OnviSource

OnviSource's Workforce Optimization (WFO) is a suite of solutions based on the concept of "Capture All, Analyze All, Automate All, Improve All". Our multimedia capture, recording and monitoring generates a goldmine of valuable information and knowledge, analyzed by our multi- and cross-channel analytics in order to produce actionable knowledge that can automatically or manually act to improve customer interactions, agent's performance, compliance management, and back office transactions,

by Airbus DS Communications

by TrackMyLeads

Track calls from TV, radio, direct mail, online ads and other sources. Know how many calls you get from each marketing source, when you need to follow up on new leads, and how many clients you get from each campaign. Track conversion rates by ad campaign, call centre staff. Listen to call recordings for training and quality assurance. Schedule appointments and set follow up reminders so you never miss another lead. Collaborate on client calls and spend more money on ads that bring you business.

by SmartAction

SmartAction is the only provider of a fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence. Our solution, IVA, is a centralized AI engine that automates customer service across voice, SMS, text, chat, mobile, and social media. We consultatively work with companies to deliver effortless customer service across any of the channels their customers choose. For more information visit www.smartaction.ai.

by Contivio

Contivio.com's cloud-based Contact Center & Telephony software is an all-in-one solution that provides cost savings, improved customer satisfaction, and increased agent productivity. Deployed as a toolbar in a browser, simply plug in a headset and you will be up running with an enterprise level solution using Contivio.coms patent CloudConnect technology to integrate with Any CRM, including NetSuite, Microsoft Dynamics CRM, Salesforce, SugarCRM and Oracle Sales Cloud. Contivio.com is also very c

by Mekashron

Mekashron Call Center transforms your call center and business operations with powerful telemarketing, CRM and billing capabilities that manage all your customer interactions in an integrated, consistent manner that accelerates growth and dramatically increases productivity.
Increase call center agent productivity by up to 220%.
Connect calls automatically, no wasted time with unanswered calls.
Track all your customer interactions in one place and manage telemarketing campaigns.

by Jet Interactive

by First Contact SAAS

Ideal for organisations wanting to process in or outbound calls using a standardised workflow and without complication. Provides a simple user interface, easy management tools and fantastic reporting. Our customisation options ensure it can fit in with any business process and add real value for agents, supervisors, clients and management alike. Assisted installations and in-house support ensure you get the most benefit from its slick featureset. All for a low monthly cost.

by Castel Communications

Identifying events of risk and opportunity on LIVE calls is beneficial to every call center business. Castel Detect Speech Analytics provides your agents and management teams insight as to the health of every call while the call is still occurring, helping every customer experience to be the best! Agents receive alerts, scripts, scores and can IM their manager for help right from their screen. Management oversees all LIVE conversations, receive alerts, call scores, reports and more!

by Portage Communications

by Sharpen

Sharpen is a cloud native contact center platform that enables customer experience teams to establish better customer relationships. Eliminate costly on premise hardware, and increase agent efficiency and customer satisfaction at scale. Sharpen boasts a 99.999% SLA for its thousands of customers. Sharpen is committed to building a global community of companies that believe a happy customer is a loyal brand advocate waiting to happen.

by Autom8 Group UK

Automation is no longer the future, it is now.
Autom8 Group's core objective is to grow your business. Our solutions and product offerings enable businesses to grow and expand through enhanced productivity, increase in efficiency and reduction in capital outlay. Our cloud based product includes unique features such as CLI localisation, advanced reporting and analytics, multi-level security encryption and the ability to monitor and manage your business from anywhere in the world.

by Sideline

Add a free work number to your smartphone with Sideline. Download the app, choose your number, and you get a 2nd number that works just like your first. Unlike cloud-based or VoIP phone systems, Sideline works with your existing carrier network to provide the same great quality and reliability you get from your regular cell number. This also lets you use the minutes you already pay for (which are probably unlimited). With Sideline, you can finally stop using your personal number for work.

by OPC Marketing

What makes SpitFire different than other predictive dialers? SpitFire is a HYBRID dialer using the CLOUD to make the calls while the software & data reside on your network for SECURITY. SpitFire is a ONE-TIME COST compared to Hosted dialers are ongoing monthly pymts. SpitFire offers the best of 2 technologies to create a SECURE and ECONOMICAL solution. SpitFire is developed & supported in-house w/ an "Excellent" rating by our customers.

by bxp software

bxp contact centre software provides a range of award-winning CRM, Contact Centre Management, eLearning and Quality Assurance tools aimed at maximising efficiency and profitability for UK & Ireland Call Centres..
We tailor-make web-based software for a range of Contact Centres but also blue-chip clients in the areas of BPOs, Leisure & Gaming, Telecoms, Utilities and Financial Services and we will have a relevant and profitable solution for your challenge.

by Dialer360

Dialer360 is pioneer in providing Cloud call center software solution. With this technology you can get Predictive dialer with Built in Avatar, CRM and Web Phone, Voice and Sms broadcasting, Hosted Phone system, Voip. it's cost effective, easy to use , less time to understand and perfect solution for Inbound, Outbound and Blended call centers. You can integrate with third party software like Salesforce,, PIpedrive, Zendesk, Vtiger and Zoho, Microsoft Dynamics.

by Speed To Contact

Speed To Contact is an enterprise sales automation company and the makers of RICOCHET (The fastest internet lead dialer commercially available). RICOCHET is clean, efficient, and great for both inbound & outbound call centers looking to automate their workflow.
The company specializes in developing custom dialing solutions as well as CRM integrations (Minimum of 5 Users). Sign up for a free demo in seconds and blast your conversion & retention rates into the sky.

by CallBlitzer

Increase your voters and campaign outreach with CallBlitzer's all-in-one campaign calling system. Our fully equipped platform comes with industry-leading auto dialer and voice broadcasting capabilities that will allow you to place more calls and connect with more potential voters than any other system in the market. Transfer pre-recorded calls to a live agent using our touch pad IVR selections and/or automate your campaigns to redial contacts that haven't been reached yet!

by Solgari

Solgari have developed the technology, network and partnerships to deliver the world's first integrated cloud business communications software solution. No boxes, no licenses, no software upgrades, no capital expenditure.
All telephony, collaboration, contact centre, IVR, compliance, security & carrier services from one software vendor. In the cloud, fully integrated, stunning intelligence with massive cost saving.

by OpsTel Services

Profile Watchdog, an automated agent profile management solution, takes the guess work out of this process and reduces your cycle times from weeks to minutes. Key features include:
- Centralized entry point with single profile data form submission
- Closed loop processing with minimal human intervention
- End user notification and audit trail reporting

by Collab

OneContact CC is a multimedia call center solution, IP-based, offering a complete and integrated communications management for voice, video, email, instant messaging and social networks (Facebook and Twitter). Its architecture - 100% SIP standard - meets the need for a contact center more flexible, scalable and profitable.Fully developed by Collab, this multimedia suite allows the existence of several contact centers connected in a distributed model.

by Telax

Our focus at Telax is to help Communications Service Providers (CSPs) get into the cloud contact center game by forming strategic partnerships that enhance a CSPs competitive profile. We seamlessly integrate with business products & services to make our contact center offering a true success for both our partners and their business customers. We provide training, knowledge, tools, resources and ongoing support. We dont make money unless our partners do - the true definition of a partnership!

by Hodusoft

HoduCC is a FreeSWITCH based call center product which promises to offer contact center software solutions that are best suited to all the call centers. As a VoIP call center software provider, HoduSoft ensures that its FreeSWITCH based call center product offers intelligent, quick and secure contact center solutions. HoduCC has been therefore designed to ensure that user loyalty is built and customer expectations are exceeded.

by Netpro Technologies

by S2L International

Lead Response S2L is a platform that facilitates swift seller/prospect connection and significantly increases conversion rates. Internet form leads are delivered to your reps anytime, anywhere, to any phone. If the rep doesn't reach the lead on the first call-back, no worries, Lead Response S2L offers an easy-to-use automated reminder system that prompts your team to follow-up.
BENEFITS
- Increased lead connections
- Increased sales
- Increased revenue

by eMetrix Systems

by The Chatfield Group

The ultimate hosted contact center solution built for enterprises both large and small. The OptimumESP platform handles online, offline, social, email, and other communications both inbound and outbound. Easily handles sales scripts, support scripts, routing, and the most complex market research needs. Manage your campaigns in multiple and mixed mode, telephone, web, email, etc. with a singular reporting dashboard per campaign. Robust campaign and agent management features.

by SPLICE Software

At SPLICE, we help our clients more actively engage with existing customers in order to achieve one or more of their desired business results. We make this possible through our Dialog Suite of Products and Services that allow you to create personalized communication strategies with human voice. SPLICE Data-Driven DialogsTM - have a superior conversation with your customers.

by Parlance

Auto attendant software that helps your operators to handle a high volume of calls & provide a greater level of service for callers. The Parlance Operator Assistant is an auto attendant solution that uses natural language processing to enable spoken navigation of a voicemail network. Callers just answer a simple question and are quickly transferred to their chosen destination. Customers include Doctor's Hospital, Texas A&M, Sysco Eastern Maryland and many more.

by Rank Consultancy

by BDM Voice

VOIP technology is a flexible, cost effective, scalable and powerful way to operate your business telephony. BDM Voice's Horizon platform offers your business a state of the art system whilst typically offering you significant cost savings over the use of traditional telephony. With our Horizon VOIP solution you can choose to take advantage of FREE calls* or FREE Handsets, depending on what suits your business best.

by SandeshLIVE

by Sunoray Solutions

Cloud based software and mobile app solutions for SMBs that they can implement and manage real-time. We help SMBs to Acquire, Service and Retain customers thereby significantly increasing their Sales, Profitability and ROI. Convenient usage on cell phones via our apps provide SMBs all benefits without the worry of upfront investments towards infrastructure, hardware or software.All this can be managed by client users through an easy-to-use interface on the cell phone or laptop.

by Telexio

Get local and toll-free numbers in seconds. Route and direct your calls with our call flow builder. Set greetings, smart routing, call recording, menus and forward by schedule. Know where your calls are coming from every time. Use Telexio to track your online and offline campaigns. Know your results in real time. Telexio lets you view instant reports by flows, numbers and calls as soon as they come in.

by Sematell

ReplyOne is a leading software intelligence for written customer communication where large volumes are involved. Exceptional response accuracy ensures companies achieve a high level of customer satisfaction in end customer trade, contributing measurably to maximizing cost effectiveness and competitive capacity. Inquiries are responded to with perfect precision across all customer contact channels either automated or partially automated.

by Kore

Kore is an enterprise software provider of an all-in-one Bots Platform (as-a-service) and cutting-edge smart technology for enterprises to build and deploy out-of-the-box or completely customized chatbots for their customers and workforce. Kore's Enterprise Messaging Platform is a secure, managed communication hub for your organization and your chatbots.

by Pulsar

90% of visitors of a website just leave it for various reasons. The widget encourages visitors to get advice from an expert right now. Service automates the flow of calls and requests from your website, leads analytics of calls and KPI of your employees via the built-in CRM.

by Oak Systems International

by Desk.com

Provide world class help desk support with Desk.com, the all-in-one customer support software for fast growing companies. Desk.com collects and organizes all of your customer conversations (Facebook, Twitter, Gmail, chat) into a prioritized actionable list, and gives your business simple tools to effectively respond to your customers. Take control of your customer support! Request a demo with one of our experts to learn more or sign up for a Free trial to get started.

by PanTerra Networks

Since 2001 PanTerra has been offering the industries most advanced features for inbound call centers. We are committed to continue to roll out new features as the technology changes, to guarantee your Inbound Call Center never becomes antiquated again. Join the thousands of customers who have moved their call center to the PanTerra Cloud. PanTerra offers an inbound call center solution with Real-Time Business Analytics Built-In, Advanced Queuing, Supervisory Modes and much more.

by Vocalcom

Vocalcom is one of the foremost players in cloud contact center software and sales acceleration technology. Loved by 550,000+ users for its innovative design and useful functionality, Vocalcom powers 3,600+ companies worldwide such as McDonald's, Disney, and ITV, who are using Vocalcom cloud customer contact technology to drive a more effective sales team, and deliver an effortless and highly personalized customer service experience. Every time, and regardless of the channel.

by CallShaper

Cloud Based Hosted Dialer solution featuring blended dialing; various outbound dialing algorithms including predictive; multiple lines per agent; full recording with QA features such as Whisper& Barge; Built-in Scorecards; Agents can be worldwide; Scripting on the fly; Real-time lead feed from websites; IVR; 3rd party transfers; Simplistic interfaces for Managers/Supervisors/Agents; Scheduled reporting and full data dumps; Possibly the best Support and Online Library. All this at NO EXTRA COSTS!

by HostedTel

The #1 Hosted Dialer for small business just became Affordable! ~~~ Unlimited Calling to US48 & Canada, No Contracts, No Commitment and Your Price will Never Increase! Using a Predictive Dialer doesn't have to be expensive anymore. We've cut our prices - $139 Month UNLIMITED CALLING

by CloudSpace Technologies

A predictive dialer ensures that you are not going to miss a single lead that could be promising to your business. It uses a complicated algorithm to deduce meaningful results from a bulk of customer data. For a customer base that is spread across different countries, these deductions take care of the demography and time zone of every individual customer. The automatic outbound calls are made by the dialer at an appropriate time that makes the customers more likely to take the call.

by Star2Billing

An SMS and Voice Broadcasting auto-dialer solution for flexible outbound IVR and Press-1 to transfer lead generation. Newfies-Dialer is used for marketing, market research, opinion polls and voting. It includes call billing for telcos who want to sell voice broadcasting as a service to their customers.

by Mitel Networks

by Zailab

ZaiLab is a next-generation software company specializing in omnichannel contact center software based in the cloud. We create software for businesses of all sizes, particularly small to medium contact centers looking for a cost-effective way to personalize routing, improve client conversations and increase efficiency.
Our software is quick and easy to set up and change. It routes and prioritizes interactions intelligently. You get instant access to support.

by Genesis Communications

Please call for a "live demonstration" to view from your computer.
Genesis is a Web Hosted (SaaS) Predictive Dialing Call Center Solution Platform, you can select what modes you need, i.e. (Outbound, Inbound, Blended, and Preview). No operating software and no soft phone are downloaded on your computer, no local and long distance phone bills for outbound dialing. You have total control of the telemarketers from the Genesis Admin interface and your agents operate from their agent interface.

by inConcert

inConcert Allegro - Voice Contact Center is a VoIP software as an all-in-one platform, cloud-based or on-premise that helps your contact center, or call center to provide an excellent customer experience, whatever the channel through which they communicate.All of the platforms functional components have been developed by inConcert, including inbound and outbound voice, CTI, dialer, IVR, recording, quality, monitoring, reports, messaging, etc. Fully integrated with your business processes.

by ccdex technologies

Call2kitchen is a VoIP Call Center system designed to enable restaurant chains to enhance phone-in, takeout and delivery sales from a centralized location. Our product integrates with some of the most important POS Systems, like Oracle-Micros, NCR-Aloha, and PAR-Pixelpoint, placing the order directly to the kitchen, avoiding double entry.

by C-ZENTRIX

C-Zentrix is an end to end Customer Engagement solution wherein our call center solution is complimented with any CRM (Ticketing CRM & Lead Management System) to give a 360 customer engagement experience. We are recognized by Gartner, worlds leading IT research and advisory company as one of the leading products in Contact Center Infrastructure across the globe.
In our recent run of achievements, C-Zentrix has been awarded as "Product of the year" for the year 2014.

by ISC Consultants

by Intelligent Recording

The Xtension Recorder digital phone recorder is first to make quality monitoring and agent training a commodity product. It is plug and play technology that utilizes your existing technology infrastructure. It can be configured with distributed hardware and centralized storage or a centralized back office solution. GSM compression stores 168 hours of recorded calls on 1 Gb.

by DATEL Software Solutions

Supervisors can see every agent's phone activity without leaving their desks. This not only increases overall visibility, but also saves supervisors time and energy! The widgets display crisp, color-coded graphs that keep you up-to-date on key metrics so changes can be made quickly. Queue alarms can alert users by email, screen pop and audible alarm - choose one alert option or all three!

by Zent.io

Zent.io is a Omnichannel "All in One" Contact Center Software, Best Contact Center Value One Product, The Complete Package
All-in-one Pricing - No charge for additional functionality
Lowest Cost, Cloud-based Solution, 100% reported uptime last year
No hardware or software to maintain
Global scalability and redundancy
Any Platform HTML5
Any CRM No matter how customized (Custom Integration)
Any VoIP

by CallScripter

by Smiddle

Smiddle is a software developer for Contact Centers (mainly add-ons for Cisco). Our products will provide you extended services and features to Cisco software. We have created a wide range of products for Contact Centers, which allow to achieve much higher effect from your customer collaboration solution like Smiddle Recording, Quality of Service, Campaign Manager, Agent Scripting, Smart Callback, Messenger Connector, Screen Capturing, CRM Connector and other.

by Synagen Systems

CallTaker is an affordable, sophisticated cloud based business management system that allows you to connect and service your business and customers more efficiently and easily than ever before. Log calls, create requests, assign tasks, run reports, dispatch technicians. All this and much more is possible with CallTaker. CalltTaker is the complete business tool you have been looking for.

by BRISA

by Vozy

Vozy allows your business to make, receive and manage all phone calls from anywhere. Potential customers from different parts of the world will be able to communicate with your company with just one click, giving you a higher probability of higher incomes. You can also Sync Vozy with the tools you already use from email to CRM to allow your agents to make data driven decisions and making productivity simpler than ever.

by Enghouse Interactive

TouchPoint Agent is a rich, server-less call center solution for Microsoft Office 365 and Skype for Business Online that provides CRM integration/screen pop, call recording, directory searching, call categorization and control, graphical reporting and real-time dashboards. TPA uses Skype for Business Online for routing, and is the only server-less application that can evolve interaction capabilities without complex and costly integrations, training and support.

by Jacada

Jacada Workspace Agent Desktop is a customer service solution that provides the call center agent with a simplified desktop display for fast and easy access to all relevant customer information. The solution was built to provide an improved customer service experience by streamlining the agents interactions with a large number of systems.

by TelStrat

Provides everything necessary to effectively measure and analyze agent performance over time. Simple administrative controls allow the department supervisor to customize and delegate the evaluation process to suit their preferences and environment, including specifying who can create a scoring form, who can score calls, and who can generate reports.

by Xarios

by Novanet

Novanet (C3) - Cloud Contact Center - Transforms the way modern contact centers deal with internal and external customers. Its WebRTC Client Agent integrates every function in one place. The customer does not need any third-party software, just a Chrome Extension.
The flat design offers a refreshing change from the unflattering traditional UIs. The Self-Care Login gives the manager a bird's eye of all his operations while reclining in his chair.

by nobelbiz

Our Intelligence-Driven Cloud Contact Center includes all the tools you need, and it is driven by the industry's most advanced reporting and analytics engine which brings big-data enterprise analytics capabilities to the contact center. Utilizing our own VitalSigns, your contact center can aggregate, analyze and report on data from ANY data source across the contact center or enterprise. This includes ACD, IVR, call recording, CRM, ERP, financial, inventory, support ticket data and more.

by telerion.com

telerion is an integrated multi- and omnichannel service platform that serves as a base for the implementation of end-to-end and end-to-multi-end scenarios. telerion can operate as a cloud-based solution or as a hybrid solution.

by Dashlet.net

by Freshworks

Freshcaller is a cloud PBX system using which you can purchase local and toll-free phone numbers in 40+ countries. It lets your team engage in contextual conversations with your callers. Freshcaller is the ideal call center for startups and small teams. With Freshcaller businesses can choose to record all their phone conversations and allow supervisors to listen and speak to customers real-time.

by BSI Business Systems Integration AG

Satisfied customers, productive agents: With BSI Contact Center, the multichannel software, you can turn any call center into a true customer contact center. Our contact center platform is a multichannel and client-capable all-in-one CRM system that guides agents through processes and supports cross-selling and upselling. In this way you turn your old cost center into a modern profit center.

by Syteg

by babelforce

babelforce is used to create and manage customer interactions on the phone that integrate with other systems: customer care, support, debt collection, retention, reactivation, sales. You can create almost any integrated business process where calls and communications meet other tools. With babelforce you forget technical contraints and leave silos behind. Instead a non-developer who is close to the process can create whatever flow is needed and change it any time.

by Parakeet Communications

Complete software phone system designed for customer service, customer success, and sales teams to get up and running quickly with no required hardware. Parakeet integrates with your existing CRMs, help desks, and other apps to identify incoming callers and synchronize your call activity in real time.

by StataPile

StataPile is an artificial intelligence platform that automates quality assurance and scores every call with a higher than 92% accuracy rate. Drive sales and service by analyzing all customer interactions.

by CallWise

by Coztel

Coztel.com is the worlds leading cloud based call center software company for every size of business. Its one of the perfect solution for Inbound, Outbound and Blended type of call centers. Increase you agent effectiveness on the Phone, Chat, Email, Mobile and Social. Integrated with Zendesk, Salesforce, Vtiger, Insightly, Sugar CRM, Teamsuport, Pipedrive and Zoho. Our customer support is available for you 24/7/365/.

by Voxai Solutions

by PrimeVoiX

PrimeVoiX is a cloud based, pay as you go, Contact Center Solution for all company sizes. It's very reliable and feature-rich. A quick signup process allows you to test at no cost, so you can start running your campaigns within minutes.

by Balto Software

Balto integrates with your reps phone systems to automatically interpret dialogue between the rep the buyer. With Balto, feedback is instantaneous, delivered the moment it helps reps most. Balto helps reps handle objections, recognize pain signals, qualify the buyer, balance talk time between the rep and the buyer, and more. Now, a managers feedback doesnt come after a call has been lost, but before a call finishes, allowing the rep to fix his or her mistakes before they happen.

by First Communications

First Communications offers a fully managed and simplified alternative to a traditional PBX with our Hosted IP PBX solutions. Focusing on lowering your operating costs, adding flexibility and mobility to your business, our Solutions Engineers work hand and hand to define your business needs. As the need for mobility continues to increase, supporting our customers with the tools like Find Me/Follow Me to achieve the level of flexibility needed.

by ASWAT Telecom & Media

by OMQ

Halve the service effort with AI. Faster service employees.
Not every question can or has to be directly answered on the website. With OMQ plug-in your service employees receive a tool, which helps them to answer requests faster. Simply select the request of your customer, click on the suitable answer and send.

by i800

by Arbeit Software

Arbeit Click adds human intervention to every call only where necessary, thus wholly avoiding a designation as an ATDS, while keeping a continuous flow of calls and information. Adding a human element to detecting and leaving voicemails allows greater than 100% human efficiency (more time left as calls than time on the clock). With amazing features such as live agent monitoring, regional called id, and software integrations, collectors are turning to Click for their TCPA compliance solution.

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