About Email Notification Templates and Language Property Files

Email notification templates specify which information to include in the email notifications. The templates also determine the order and formatting used to present the specified information.

Although email notification templates are editable, they are designed to be language-independent by containing tags instead of actual email message content. Each tag is translated by the Cisco Unified MeetingPlace mail system into the text defined in editable language property files. A unique language property file is available for each language you install and enable on the Cisco Unified MeetingPlace server.

How to Customize Email Notifications

Editing Templates for Email Notifications

Before You Begin

If you plan to modify any language property files while editing email notification templates, we recommend that you first save a copy of the existing language property files, in case you want to return to the previous versions. See the Downloading a Language Property File.

Tags are case-sensitive.

As you edit the email notification templates, keep track of whether you add any tags that begin with $cisco_, because these changes will not take effect until after a system restart.

Only Internet Explorer enables you to view and edit the HTML output. All supported browsers enable you to view and edit the HTML source.

Only Internet Explorer provides the HTML-formatting toolbar.

In the HTML-formatting toolbar, use the Background Color button to modify the background color of text. To instead modify the background color of table cells or the entire page, use an external HTML editor, or manually edit the HTML source by selecting the View HTML Source button (<>).

The HTML templates display only the size and location of each graphic. The actual graphics cannot be previewed through the Administration Center and are displayed only in actual email notifications.

(Microsoft Outlook front-end integration) Only one email notification template, plain-text NotifySchedule, is used for the Microsoft Outlook calendar notifications.

If you upgrade your system from an earlier release, the system compares the email template version information of the previous installation with the current installation. If the email template version information is the same, the system does not overwrite the customized email templates.

If the email template version information is different or if there is no version information from the previous installation, the system overwrites all custom email notification templates and replaces them with the standard email notification templates for the later release.

You can access the current email templates through System Configuration > Email Notifications > Email Notification Templates or go to /opt/cisco/meetingplace/var/mail/res/email_templates.

The system copies all of the previous notification templates to a backup directory: /opt/cisco/meetingplace/var.<version> /mail/res/email_templates, where <version> identifies the earlier Cisco Unified MeetingPlace release, for example, 8.0.0.40.

Table: Email Notification Templates

Template

Description

DSTChange

Notifies the owners of meetings that need to be rescheduled due to a daylight saving time change to the Application Server.

EmailBlast

Sends one or all user groups an email message from the system administrator. Typically used to inform users of maintenance tasks that might affect their ability to use Cisco Unified MeetingPlace. See Sending Email Blasts from Cisco Unified MeetingPlace module.

NotifyCancel

SMTPNotifyCancel

Notifies the meeting owner and invitees that a single-occurrence meeting was cancelled or that one occurrence of a recurring meeting was cancelled.

NotifyCancelAll

SMTPNotifyCancelAll

Notifies the meeting owner and invitees that all occurrences of a recurring meeting were cancelled.

NotifyReSchedule

SMTPNotifyReSchedule

Notifies the meeting owner and invitees that the meeting was rescheduled.

NotifySchedule

SMTPNotifySchedule

Notifies the meeting owner and invitees of a new scheduled meeting.

NotifyScheduleRes

Not used in this release.

The templates whose names begin with "SMTP" are for notifications that are sent to users whose profiles specify the email type as SMTP. The SMTP templates include more meeting details than the non-SMTP templates. This is because non-SMTP email notifications are used by integrated clients (such as Microsoft Outlook) which display some of the meeting details (such as the start time and duration) elsewhere in the client user interface.

For templates that have both SMTP and non-SMTP versions, you must modify both versions to keep them consistent with each other. Otherwise, users might receive different information about the same meeting, depending on the Email type and format setting in each user profile.

6. Select which format (HTML or text) you want to modify.

You must modify both the HTML and plain text formats to keep them consistent with each other. Otherwise, users might receive different information about the same meeting, depending on the Email type and format setting in each user profile.

Editing Language Property Files

Before You Begin

If you plan to edit a language property file through the Cisco Unified MeetingPlace Administration Center, we recommend that you first save a copy of the existing language property file, in case you want to return to the previous version. See the Downloading a Language Property File.

What To Do Next

Downloading a Language Property File

This task is useful for saving a copy of a working language property file before you edit it, in case you decide to revert to the previous version. You can also download a language property file to your PC, modify it using a text editor such as WordPad, and then upload the language property file to Cisco Unified MeetingPlace.

Related Topics

Uploading a Language Property File

Performing this task is useful if you edit the language property file and decide to revert to a previously downloaded language property file. You can also upload a language property file that you modified on your PC.

Before You Begin

Uploaded language property files must have the exact same case-sensitive filename as an existing language property file on the system. For example, the U.S. English language property file name is Templates_en_US.properties.