For the past couple of months, every time a new recorded phone call surfaced showing Comcast delivering poor customer service, the company’s response has been pretty much the same: We apologize to the customer …

I have stolen music. A massive amount of music, in fact. Over the past decade or so, I have illegally downloaded hundreds of songs from various file-sharing networks. Even thousands, most likely. In the …

There are countless technology products and devices that are released on what seems like a weekly basis, and unfortunately, a lot of them suck. They’re gimmicky, they have minor updates, they are buggy, they …

Microsoft (MSFT) began airing its debut Surface tablet commercial earlier this week and early responses have been mixed. I have seen some praise strewn about the Web, but the loudest responses to the ad …

Both literally and figuratively, Microsoft’s (MSFT) Surface is more than just a tablet. In the literal sense, the sleek device is something of a tablet-notebook hybrid that employs a novel design and innovative …