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I was visiting friends and family and this was my first time staying at the Crown plaza hotel, I usually stay at Hyatt but I couldn't find one close enough. You can't tell much from the outside, but as soon as you walk in, you know you made the right decision. The lobby is beautiful, large, with a tropical feel...

Since there aren't many options when we visit West Point, we have been staying at this hotel. Staff is friendly and helpful. We try to book room with breakfast added, it is a nice " buffet" style, you can get an omelet made to order, too. Beds are comfortable, rooms are modern and clean. Prices are reasonable if you book...

Check in was a bit slow. There was a wedding that people were checking into the hotel for and it seemed as if they all came at once. I have to say that the one person behind the counter was handling it well, but it did take a while. I stayed in an executive suite which was clean, modern and...

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Thank matt b

Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear mattb,
Thank you for the 4 stars! I apologize that it seemed everyone was checking in at the same time. We are pleased you enjoyed your stay and we look forward to your return visits.
Bob Wilson
General Manager

Great hotel to stay, beautiful lobby & rooms, quick check in and great customer service, microwave and refrigerator in each room, very elegant décor, asked for late checkout and was gladly approved will come again

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Helpful?

Thank jsrh20

Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear jsrh20,
Thank you for the 5 stars! We all appreciate it. We are so glad we exceeded your expectations. We all look forward to your return visits.
Bob Wilson
General Manager

It's the best hotel in the area,I stay in this hotel 3-4 times a year 2-3 days and everything is nice,clean and friendly helpful staff.The breakfast is very good.I will probably stay there
In my future visits.its the best choice in the upstate.

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Thank Stepan B

Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear Stepan b,
WOW! Thank you! This is one of the best reviews. Thank you for the 5 stars! We all look forward to your return visits.
Bob Wilson
General Manager

I've stayed here many times over the years and I must say it is clean and quiet but I want to focus this review on the restaurant.
I try to come here at least once a month during the week it is never too busy and the staff is wonderful. The food is top-notch tonight I ordered a ribeye with...

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Helpful?

Thank jonfour78

Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear jonfour78,
Thank you for the 5 stars! We all appreciate it especially Flora! We all love our hotel and our guests and it shows. We look forward to your return visits.
Thank you!
Bob Wilson
General Manager

My son and I stayed over Saturday night 10/29 and found this hotel to be exceptional. Everything from check in to the cleanliness of the room and lobby. We ate at the lounge and the food was great! A tad pricey but it was good food.
The room was decorated nicely, I loved that there was no carpet in the...

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Thank travelone69

Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear travelone69,
Thank you for the 5 stars! We all loved your review and appreciate it. I will pass your wonderful comments to the culinary staff. We look forward to your return visits.
Bob Wilson
General Manager

Years ago, we always stayed at this hotel when it was a Holiday Inn, but that hotel had seen better days, and when we were in the area we stayed elsewhere.
Enough time has passed and we thought it might be fun (and interesting) to give the Crown Plaza a try. Very glad we did and we had a great...

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2Thank travelguyfromflorida

Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear travelguyfromflorida,
Thank you- thank you from all of us! We appreciate the 5 stars and the outstanding review! We are so pleased we exceeded your expectations and we look forward to your return visits.
Bob Wilson
General Manager

Recently stayed at the Crowne Plaza for the weekend to attend a wedding. Arrived at noon on a Friday and checked in. Freshened up and ran out to explore the area. Shopped at the outlets, visited winery, park, West Point, and the Rockland Bakery. Hotel was quiet, had room on first floor, which was nice and located near the wedding...

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Helpful?

Thank tbear7840

Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear tbear7840,
Thank you for the 4 stars! We are all pleased that you enjoyed your weekend away. Please come back and visit us again.
Bob Wilson
General Manager

Hadn't been there for some time. The hotel has been completely redone. Room was clean and well appointed. The breakfast was great with a nice choice of food. Check in and out was a breeze too.another advantage is it's close enough to NYC to take day trips. Also near Harriman State Park and public golf course

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Thank John C

Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear John C,
Thank you for the 5 stars and "Nicely Done" review. We all appreciate it. We look forward to your return visits.
Bob Wilson
General Manager

Suffern Crowne Plaza Hotel and Conference Center also known as the GEM of Rockland County is situated in a distinctive setting. It features 230 artfully renovated guest rooms and suites, Flagstone's Restaurant The Koi Lounge, a fully equipped 24 hour fitness center, and business center. It features the newest ballrooms in the county making it the perfect location for corporate conventions and meetings, weddings, bar/bat mitzvahs, and social events. Whatever the reason for your visit to our hotel, you can enjoy the tranquility of our countryside surroundings with easy access to the excitement of New York City. Not to be forgotten would be a shopping spree at the Woodbury Common Premium Outlets, with over 200 stores to choose from!...more less

TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Priceline, Odigeo, Travelocity and Jetsetter so you can book your Crowne Plaza, Suffern reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:

Crowne Plaza, Suffern Hotel Suffern

Holiday Inn Suffern

Suffern Holiday Inn

Crowne Plaza, Suffern New York

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