Reviews of Benchmark Senior Living at Haverhill Crossings

I am a friend or relative of a current/past resident

We settled on Haverhill Crossings. We’re very happy with it. It was a very easy process as they had been very accommodating. It seems to be a high class place. All of the help from the top right down to the housekeepers have been great. She shares a 2-bedroom unit with another woman. Her room is very small, and they did take the cat. The place is immaculate, and the food is wonderful.

I visited this facility

The staff at Benchmark Senior Living seemed very nice. I was there to talk to the director -- who's in charge to see if my dad was able to go there -- and she was very nice, very helpful, and very pleasant to talk to. The food was very nice; they said that they do help cater to the individual's needs with food. I saw the dining room, and it seemed very nice. I think they take them on trips. The security seemed good; they did have entrances that were locked where it seemed fine to me. It?s a very pretty place; I thought the facility was very comfortable. The grounds were pretty, and everybody I encountered was nice at that time; I was treated very well.

Provider Response

Thank you! Statements such as yours mean everything to us as we take great pride in the trust families place in us. Please feel free to contact the Executive Director (978-556-1600) if we can ever be of service to you and your family.

I visited this facility

Haverhill Crossings was beautiful. The common area was very nice; it was like a hotel or restaurant. They had a pool table and a TV room. They had posted activities that they could sign up for on a weekly basis. The people were very friendly and accommodating, and the staff was very kind and very passionate.

Provider Response

Thank you so much for sharing. We take enormous pride in taking care of seniors throughout the aging experience. Please feel free to call the Executive Director 978-556-1600 if we can ever be of any help to you and your family.

I visited this facility

Haverhill is not as upscale as the other facility, but it’s still very nice. We did not eat there, but they are very helpful and the rooms were very nice too. They showed us their calendar of activities.

Provider Response

Thank you for sharing your thoughts with us. Caring for seniors is not just our purpose, it's our passion. Please feel free to call the Executive Director 978-556-1600 if we can ever be of service to you and your family.

I visited this facility

Haverhill Crossings was a large facility, so that it seemed like if you walked into it, you think you're in an apartment complex and the people appeared to be very independent. The location was good. One thing I would say wasn't a plus was it seemed to be extremely large, so I don't know how much one-on-one attention the residents would get. I was a little concerned about that. The other thing it came down to with them as well was it was costly. The decision came down to that - it had to do with cost.

I talked to one person. He was very nice and very informative. He showed me a unit that was available. The rooms had very good size. They had both 1-bedroom units and studio apartments. I did not see a whole lot of interaction with people who were there.

I visited this facility

Haverhill Crossings seemed like a very nice facility. The facility was very appealing from the outside and we liked the actual phases that they had inside for their residents. The people were very helpful and informative. They were able to tell us a lot of information that people need to know when they are in the situation where they are looking for assisted living facility.

I am a friend or relative of a resident

My father is a resident of the Harbor, a memory impaired unit at Haverhill Crossings. The Harbor is a locked unit with the capacity for 25 residents. The staff is phenomenal!! They are very observant, compassionate and caring, and quick to report anything out of the ordinary. They treat their "family" with dignity and respect...and are very sensitive to their moods and changes. Our family have been very pleased with all the care provided for our Dad.

I am a friend or relative of resident

My dad lived here. It was a hard time for our family because my dad's health was declining. The staff was always caring and compassionate and they took the time to help us whenever we had a question or concern. My dad loved his caregivers and felt that "the girls" were like his second family. If you feel like your parents aren't totally safe by themselves anymore, this is a good option to consider.

I visited this facility

Haverhill Crossings in Haverhill, MA is truly a remarkable assisted living facility. Clean, bright and fresh are the best ways to describe the property. An open, airy feel is characteristic of all the spaces - even the smaller, cozy areas feel bright and cheerful. The resident's room we saw when we toured was a good size - larger than what we had seen in some other assisted living facilities. And large windows and great lighting made the room feel very welcoming and "homey." The staff we met when we visited Haverhill Crossing was incredibly friendly - they seemed genuinely interested in helping answer our questions, listen to our concerns and give us feedback on how the experience at Haverhill Crossing could meet our goals for our loved one. I have nothing but positive things to say about all the employees we met that day, and the continued followup and assistance as we worked to find a placement for our family member showed a great level of professionalism from the staff. In the end, we did decide to go with another property, but it was only because it was a closer location and more convenient for our family. We would have been thrilled to become part of the Haverhill Crossing family and recommend it highly to anyone looking for assisted living in the Haverhill area!

Provider Response

Your words mean everything to us! Thank you so much for sharing. We love what we do and are extremely proud of our team. Individualized care is one of our hallmarks as we strive to meet the distinct needs of each resident. Please let us know if there is anything we can ever help with in the future.

Residents of Benchmark Senior Living at Haverhill Crossings enjoy attractive apartments, comfortable community rooms, a lovely outdoor patio and garden, and an ever-changing program of social and fitness activities. Assistance with activities of daily living, such as bathing and dressing, along with medication monitoring, is personally tailored to each resident's changing needs and is provided by a caring professional staff.

Benchmark Senior Living at Haverhill Crossings provides the best of both worlds--the ability for seniors to remain independent in their own apartment, knowing that help is available 24 hours a day.

We are proud to offer a professionally-trained, licensed and caring staff who work with each resident, their family and their personal physician to develop a personal care plan.

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