Hotel Features
This 13-story, 557-room hotel commands a large swath of beach on Banderas Bay. Many rooms have balconies or kitchenettes. All rooms have 32-inch, flat-panel TVs, high-speed internet access for a fee and plenty of space to stretch out and get comfortable. The hotel pampers guests from morning to night with no fewer than six restaurants and bars that range from an open, palm frond-roofed breakfast buffet to fine dining under the stars. There's live entertainment virtually every night. The hotel offers a gym, tennis courts, a business center and a full spa. There's a shopping arcade filled with bathing suits, flip flops, hats and T-shirts, and of course the Mexican artifacts and jewelry guests can bring home as mementos. On-site parking is free at this hotel, and airport shuttle service is available for a fee. All-inclusive packages are available.

Hotel Location
Sheraton Buganvilias Resort And Convention Center is seven miles from Puerto Vallarta International Airport. Puerto Vallarta's Malecon, or seaside promenade, is a favorite stroll for residents and tourists. The Cathedral of Guadalupe, a city landmark, rises from the center of town, and beachfront streets offer all the nightlife and dining options guests could want.

Hotel Information
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Overall, this is a good choice. The room is comfortable, although no fridge. Thankfully there are two pools; one is noisy the other is much more sedate w/o disco music blaring.

The Saturday night buffet was horrid. Be prepared to be HOUNDED by time share wolves. TOO NOISY. The beach here is NOT good. Go north or south for better beaches. Across from the sports arena, so if there are games, you will be awakened EARLY.

Verified Hotel Guest from Chicago Heights, ILMarch 8, 2014Couple

10.0

The grounds and it's location.

The only issue I have is that the hotel does not return emails. I wanted to get info before the trip but they never answer emails.

Burton from Rockville, MDFebruary 24, 2014Family Traveling with Young Children

10.0

The staff and location. The rooms could use an update but are OK and the view terrific.

you can only order lunch at the pool after 12:30 which means you get it at 1pm which is a little late for young children.

It is very comfortable for a family vacation.

Sean from Shoreline, WAJanuary 26, 2014Couple

4.0

Didn't like anything.

My debit called was cloned in the area and a lot of money was stolen

Crap... Never stay there

Orland from Kelowna, CanadaNovember 27, 2013Couple

6.0

Very well maintained

Hotels caters to weddings and conventions.The weekends were very overcrowded and noisy to the point of vibrating the building till two in the morning. Checkout took some time as they wanted us to pay for the week. We told them we prepaid through pricelin

Because the hotel is old but well maintained I would rate it 3 1/2 star. Every time we went through the lobby we were approached to attend their timeshare presentation. We declined and they backed off.

Dan from San Diego, CAMarch 17, 2013

9.0

i liked it very much

no

it is exactly what i expected.location,service,attention.

Mike from Tucson, AZAugust 7, 2012Solo Traveler

2.0

Not much.

Terrible customer service. Very rude and actually threatening at times.

Yoojin from Minneapolis, MNApril 23, 2012Business Traveler

6.0

I like the swimming pool but other than that room is spacious though it's not attractive.

Did not reflect my request and painting a wall during our stay which caused the unpleasant smell and hazzle for us.

The hotel is not that far from the down-town though sidewalk is not well managed.

Mary from Fort Bragg, CAAugust 26, 2010Couple

9.0

proximity to beach, down town and attractions

concierge doesn't communicate with guest services, so you can easily get sent in circles when asking a simple question

Jessica from New York, NYAugust 17, 2010Couple

5.0

The staff @ check-in gave us a nice room by the pool/ocean view.

Unfortunately there was a wedding & the hotel catered to the wedding party. The noise from the dancing was loud & lasted until 3am.

We liked the hotel very much when we first arrived for our 2 night stay. However, the first night there was a large wedding and the hotel seems to catered to the needs of the wedding party and their needs. The loud music from the dance floor which was close to our room made it unbearable to fall asleep. We asked if anything can be done but the best thing the hotel can offer us was to move us to a different room at the time-share/high rise next building. It was a logical solution but inconvenient for us having to move in the middle of the night. We will NOT go back to the hotel due to the reason it's a hotel catered to large business and not individual travelers. ...read more

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