Instruments

Complete instrument service history and field service reports

From the first day your instrument was installed, all of your instrument service history is available. Easily view service order number, visit type, date information, and a brief description of the service call. If you need a copy of the field service report, simply click on the request link to get a copy of the report.

Online service or service contract quotes for your convenience

When requesting service from your instrument page—all of your instrument information and contact details are auto—populated, so you only need to provide a brief description of your needs and click “Submit.”

Summarized list of all instrument details in one place

Keep track of all your instrument details digitally in one place. You can track model and serial numbers, instrument nicknames, computer details, and other internal tracking numbers used to manage your instrument use and care information.

All of your warranty and service contract information, including when the contracts start and end, are available online. This feature also provides you with alerts when your warranties or contracts are expiring so your coverage does not lapse.

If you would like a shared view of all of the instruments in your laboratory, utilize the Labs section. Leverage the notes section and discussion board to stay connected. And schedule instrument use with the online instrument scheduler.

Keep track of all your web-enabled instruments—even those from other manufacturers

Make administrative tasks easier by keeping track of the service needs and warranty and service contracts for all instruments in your laboratory in one place.