News, Trends & Loose Ends

* BEST PRACTICES A Caring Culture Motivates People Most At Butler International, a holistic approach to quality that places as much emphasis on taking care of staff as on customers and shareholders recently won the company Arthur Andersen's Best Practices Award.
"A company is only as strong as its weakest link," says Ed Kopko, the Montvale, N.J., technology services firm's chairman and CEO. "If you don't have motivated employees, service will suffer and customers won't be happy. If ...

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