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Game Fixes – Need for Speed: The Run (Crashing, Freezing, Lag, Controllers, etc)

Last Updated on Monday, 29 December 2014 10:52Written by DarkKnightH20Wednesday, 16 November 2011 06:02

Vrrrrmmmmmmm! That’s the sound of me driving my fancey racecar in Electronic Arts’ Need for Speed: The Run! EA did a nice job with this latest Need for Speed installment — that’s for sure. You can play it on your computer — Windows XP (sorry! Thanks John 61), Windows Vista, or Windows 7 are supported, or you can play it on your gaming console — Xbox 360, Nintendo Wii, or PlayStation 3 (PS3). It’s even available on the Nintendo 3DS. Regardless, get your steering wheels ready or your keyboard and mouse for PC users.

As of this time, it is not available for Steam just yet, but it IS available on Origin instead. It will likely be released on Steamworks too though so if you prefer using Steam, then you can wait.

You may run into some Need for Speed: The Run errors when playing this game, especially if you are playing the game on a PC instead of a console. Use this game fixes guide to help you troubleshoot and solve any bugs, glitches, or other problems you’re experiencing.

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Need for Speed The Run Crashes (C2D) / Launch Failure / Freezing

Are you getting a black screen after launch? Is NFSTR crashing to the desktop (CTD)? Does it freeze, hault, or stall? Rough! Try the following solutions:
— Apply the latest patch to the game (for consoles and the PC version)
— Change your resolution to something more common
— In a multiple computer monitor configuration, disable all but the primary monitor
— Upgrade your video card drivers! These provide optimization, bug fixes, and increased frame rates. You can find video card drivers here.
— Run the game in Windows XP Compatibility Mode
— Run the game under admin or administrator mode

Need for Speed The Run Lagging / Stuttering

This includes chopping frames or skipping too. Try the following fixes.
— Lower the graphics setting (i.e. resolution)
— Upgrade your graphics card drivers (AMD ATI and NVIDIA provides performance increases for games all the time). You can find video card drivers here.
— Exit all programs and disable ones that may pose problems (though not ideal, some antiviruses and firewalls cause high lag)
— Turn off AntiAliasing (AA) and VSYNC for the game

NFSTR Game Controller Not Working

Have a Xbox 360 controller, Steering wheel attachment, or some other USB device for playing this game? Good — that’s how it should be played after all. If your USB device is not working, then try the following…
— Plug in the controller BEFORE you open the game
— Unplug other USB devices that you are not using, especially if you have ANOTHER game controller plugged in
— Update your game controller drivers using the official drivers
— NFS officially support all X input / Direct X compatible controllers
— Set your options for Need for Speed The Run to what you’re using — Keyboard, Wheel Controller, etc
— This may sound odd, but unplug your mouse and keyboard! The Razer Nostromo and others are causing issues with detection and even acceleration.
— If you use Logitech software, then close Lcore.exe in task manager! This some reason causes problems for some people
There are apparently some key mapping issues too. They don’t stick or save for some people. Note that a patch is being released soon and it may help with that.

Origin Stuck at “Ready to Install”

Origin brings a whole new host of errors to installing and playing the game. Try running and installing as Admin / Administrator…Otherwise:
1) Navigate to C:\\Program Files (x86)\\Origin Games\\Need for Speed The Run Limited Edition\\
2) Ensure that you have the executable ‘Need for Speed the Run.exe”. If it is some reason labeled as “Need for Speed the Run.exe_DiP_STAGED” then rename it to “Need for Speed the Run.exe” and try playing the game

Need for Speed: The Run – Cannot Connect to Online Multiplayer / Voice Chat Not Working

Ensure that your router and software firewalls are allowing for the following ports to send and receive / accept or make connections on the following TCP ports so that Speedwall or Autolog is able to work correctly.TCP: 80, 443, 9988, 10011, 10021, 10031, 10051, 10061TCP: 10071 10321, 10331, 10341, 10351, 10361, 42127

Need for Speed: The Run cars Disappearing / Reappearing in Multiplayer

This happens if you have high latency. If you are doing something such as downloading files through torrenting, then exit it. It takes up a lot of bandwidth.

Autolog Photo Error – “Photo upload failed. Please try again”

If you are taking pictures and are trying to upload them, then make sure you are actually connected to Autolog first. There’s a limit of 25 photos per account too so make sure you are not over th limit. Also note that THEIR server may in fact be offline for maintenance or because of an error.

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[…] PlayStation 3 (PS3), Nintendo Wii, and the Nintendo 3DS, you can play this game. You may need some Need for Speed: The Run Game Fixes though. Some problems are created by Origin (this game isn’t available yet for Steam), […]

Anonymous | Thursday, 17 November 2011 at 1:27 AM

hii, i tried to assign ‘up arrow’ to accelerate…but it doesn’t work as good as the default controls…there is a need to press the key every now and then to keep the car in motion…why is this so?btw thanks about the audio lag fix..it totally worked:)

Arjun | Thursday, 17 November 2011 at 1:29 AM

hii, i tried to assign ‘up arrow’ to accelerate…but it doesn’t work as good as the default controls…there is a need to press the key every now and then to keep the car in motion…why is this so?btw thanks about the audio lag fix..it totally worked:)

itsucks | Thursday, 17 November 2011 at 5:38 PM

The PC version of this game is a joke, i have wrote EA and asked for a refund for this shit product
DONT WASTE YOUR MONEY ON THIS

joseph999 | Friday, 18 November 2011 at 3:50 PM

As a hardcore gamer. i say to EA, Shame On You…
30 fps !!!! Really. are you joking with us, What are you think of us an 8 years old kids

Borgia | Saturday, 19 November 2011 at 8:56 PM

“– If you use Logitech software, then close Lcore.exe in task manager! This some reason causes problems for some people
There are apparently some key mapping issues too. They don’t stick or save for some people. Note that a patch is being released soon and it may help with that.”

I close Lcore.exe, unplugged my G13, I close anything with Logitech un my task manager but nothing happened, the stop is active and i cant run, i cant play with my keyboard and i see Y and A or B controls in menu game.
Horrible.

wtf | Sunday, 20 November 2011 at 1:00 PM

worst EA game ever made , almost nothing works on pc, i can even start playing because it shows “console” icons buttons only when it wants . It display the buttons on the screen randomly

THANKS EA I WASTE MY MONEY !!

Conned! | Tuesday, 22 November 2011 at 5:25 AM

These console games ported to work on a pc is just a wast of time. The keyboard does not work with a Logitech G25 or G27 connected. So now you expect me to drive with a keyboard when I have the best steering available?! Crap game! Another lesson that I should rather download cracked games and only when satisfied that it works will I consider paying for one.. oh and I had to download 300MB before it works! WTF R350. for the game. 300BM @ R2.00 per MB=R950.00 to play one of the most retarded games ever! Stick it where the sun-dont-shine!

PC-Gamer | Tuesday, 22 November 2011 at 3:42 PM

Recomended: Graphics card (NVIDIA): 1024 MB RAM NVIDIA GeForce GTX560

Why ? This game should work well on a old 8800 or similar card.

Playing with my dual GTX570 card and getting only 30fps, this must be the biggest joke in the “Need for Speed” history. I’m feeling a little cheated on a game experience that should have shock my world (acc. to EA). And the controls is a whole other matter, trying to mapp my G27 and the screen stills show me the buttons for a Xbox controller, it’s a little confusing try to guess what button to press in all this interacting that don’t belong in a racing game. If wanted to play GTA i would play GTA not NFS.

And like so many more here, THANKS EA! For wasting my money on a shitty product….

I’m rocking an 8800 still too. Most “recommended” hardware is always above what you really need just so that they can safety recommend it.

bla | Friday, 25 November 2011 at 6:53 PM

this is all b*llsh*t. I have DirectX 10 card and now it says I need DirectX 10.1 or higher. They need te make the minimum requirements correct!

Bil | Sunday, 04 December 2011 at 1:46 AM

NVIDIA –DIRECTX 10
ATI -DIRECTX 10.1
How they managed this?
I have an Ati 2900XT card which should run the game nicely but it doesnt have Directx10.1
But they know what they do.I will buy a new card when the Hd7000 series arrives.
Game works in a 4350 card and not in a 2900Xt!!!
Doesnt matter though. I finished it on a WII system 🙂

LordRaziel | Wednesday, 14 December 2011 at 2:28 AM

I finally found the solution to the Xbox 360 controller problem. I have connected my Wiimote to the pc before, and it shows up in the Devices and Printers panel (Start>Devices and Printers) under HID-compliant game controller. Right click on the icon and select Game Controller Settings, and you will see both Bluotooth HID Port and Xbox 360 Controller provided that you’ve connected your xbox 360 controller (mine is wireless so after I press the X button it showed up in the list). Select one of the controller and click Advanced and you’ll be given a list to select your preferred device. Now I’ve done this but it doesn’t work so we’ll skip it. Close the windows and go back to the Devices and Printers control panel. Right click on the HID-compliant game controller and select Properties. Click on the Hardware tab at the top and select HID-compliant game controller, then click on Properties. On the popup window, click on the Driver tab on top, then click on the Disable button. Select Yes when the popup shows up. After this plug in or connect your Xbox 360 controller then launch the game. If you go to the controller setting and see your xbox 360 controller detected as a gamepad, then you’re all good! Don’t forget to re-enable the HID device when you want to use your Wiimote again. Hope it helps!

Praveen | Wednesday, 14 December 2011 at 11:19 AM

Full waste of money. i try to sort out all the errors but still i m unable to RUN this speed yr.

Julien | Sunday, 18 December 2011 at 4:40 AM

I had this problem as well… no way to play nfs the run (pc version) with any kind of gamepads (logitech, saitek….)… These gamepads can’t even be emulate as xbox 360 gamepads, using toca xbox emulator, xbox controller emulator….

I finally found a solution that work like a charm…. compiling various answers on the net about this problem.

I used the file \dinput8.dll\ found in the \x360ce vibmod 3.1.4.1\ zip file to hide gamepad from the game (put it in the game directory).

Then, I installed \xpadder 5.3\ or greater (run as administrator and compatibility for vista if you have win 7 x64 like me)

Launch NFS to check if it works (only keyboard choice in the game settings). Note the different key strokes and remap xpadder according to them

That way only I can use my gamepads and it work perfectly even with dualpad digital or analogique sticks…. there is no confusion anymore between gamepad and keyboard boutons as the gamepad is hidden from the game thanks to dinput8.dll

cordially ….. Julien

sonasony | Sunday, 18 December 2011 at 8:23 AM

hey guys i need help im getting this error when im trying to start game “the procedure entry point CreateDXGIFactory1 could not be located in dynamic link library dxgi.dll.” anyone knows solution for that? pleaaaaaaaaaaaaaaaase help me

Da | Saturday, 24 December 2011 at 4:32 PM

i’ve a packard bell EN T82 4Go Ram, 256Mb (graph) i just wan’t to know if this nfs could run on my pc? b’coz i’ll try since 4 days and at each time the game’s crash before launching…. Please help
i used to play Deus ex human revolution and MW3…. so what’s wrong?

Da | Sunday, 25 December 2011 at 12:00 AM

i’ve a packard bell EN T82 4Go Ram, 256Mb (graph) i just wan’t to know if this nfs could run on my pc? b’coz i’ll try since 4 days and at each time the game’s crash before launching…. Please help
i used to play Deus ex human revolution and MW3…. so what’s wrong?

The worst Need for Speed yet, glitches on multiplayer and the story is boring with it’s press this button now cutscenes. Where’s the customable cars and free roam.Would rather have my money back total crap waste of time.

Someguy | Wednesday, 18 January 2012 at 8:24 PM

I also have a problem with pc. When it starts up i hit enter, then it says connecting to autolog for about 5 secondes, then it comes up with a error that says {ID_C4_MULTIPLAYER_PRIVILEGE} I’ve already enabled all the ports on my router.What do I do?

I have an outdated XPS Dell with dual processors but with a new graphic’s card NVIDIA 9800GT and Audio RocketFish 7.1 PCI Card and the only problem I had was installing the game with Origin. The serial # wouldn’t be accepted so I had to get another copy, uninstall Origin, reinstall Origin which installed fine. I haven’t had any other issues accept those requiring a patch to fix. It’s a great game. I love PC Games. On XBOX 360 you have to play it the hard way all the time and the same with Playstation 3. No cheats. But on PC you can use Trainers, Console Cheats and have God Mode, Unlimited Weapons, No Crash, No Damage. It’s alot more fun and worth a little inconvenience to make the game work right. Just be patient it will be worth it. Unless of course you like playing it the hard way all the time!!!!!!!

Anonymous | Sunday, 29 January 2012 at 8:53 PM

THAT WAS THE LAST MONEY I SPEND FOR EA RACING GAME !!!! THE RUN PC VERSION !!!!! DONT BUY IT

Mirko | Monday, 06 February 2012 at 2:29 PM

The Run? For PC? I’D RATHER STICK MY BALLS IN A BLENDER!!! As soon as you fix one fucking bug another one pops out. And the thing that made me finally swear off any Need For Speed game was the fucking keyboard mapping, since i never managed to get the fucking thing to work, NOT EVEN DEFAULT CONTROLS WORK FOR FUCKS SAKE!!! Fucking pussy console games… Here’s my advice: Don’t even bother with this shit, and if you do… PIRATE IT!!! These assholes don’t deserve money for this unprecedented piece of shit… THEY DESERVE PAIN!!!

Masheist | Friday, 10 February 2012 at 4:08 AM

Hello, This game is facing crisis from the fan’s side ever since it was launched. Guys, Keep one thing in mind. although your PC’s satisfies the minimum system requirements, The game is especially designed for recommended system requirements only. The game appears awesome in many gameplay videos on several websites. but when it comes to minimum system requirements you need to compromise on several display settings such as V-sync, AA, texture details, shadow details etc.. but i never appeared so bad as i expected. Its not bad at all. the game runs smoothly.

I didn’t configured any settings at my catalyst control centre or changed the compatabilty in the launch icon. I run the game with 800*600 resolution and rest of the display settings set to low. Even now the game is awesome. People those who use this card don’t even have to bother about AA or V-sync. They will do their best in the game.

I Just faced a simple error were the screen goes black with Loading symbol on top right corner of the monitor and the game never starts. Its bcoz a launch file “en_us” responsible to start the game is not present the game folder or it was not saved on to your game folder while installation. you can download it. Its just a 174 KB file. Other than this, I hear echo sounds only during the cinematic. that’s not a big deal bcoz this game has a worst story line.

Another important thing, never re-configure control settings. the “UP” arrow key cannot be assigned in the game. which in turn, the car will be left w/o an “accelerator” while in the road with other racers. stop arguing on controller settings & get used with as-on game ctrl settings. Car maneuver is totally different. The car makes it own way of turn always with a drift even if we don’t want the car to get drifted by sacrificing a great deal of speed. I feel they have done this to show the new set of stunts were the car flies on to a river or breaks the barricade to do multiple barrel roles..lol…which we never seen in the previous NFS series. I will not say this is a best game but a new attempt from EA were they should have concentrated in certain technical criteria.

ROHIT | Thursday, 16 February 2012 at 6:29 AM

hey Masheist i tried pasting the en-us to the games folder but no help…I have an NVIDIA 8400GS (285.62 ) IS It possible to play the game ? can i install any driver to get to play the game?

Masheist | Friday, 17 February 2012 at 5:25 AM

@ROHIT: He there Rohit… Did you get passed the loading screen? your issue is resolved if that happened. Even though i don’t think the game runs smoothly in your card. previously I had this card Geforce 8400GS installed in my system. This card is not even fit enough to play Resident evil 5. The game was so lagging. Its the cheapest & Fan-less but possibly a worst graphics card ever when it comes to gaming.. throw it out & go for a better one..

L7JJB | Friday, 17 February 2012 at 6:43 AM

I Have got this on my PS3 and because of the crashes and freezes on Friday 10th February i got my profile corrupt so i had to start from scratch again i wasnt very happy but i was just lucky it was double xp weekend so i caned it and now im back up to level 33 and have got most of my cars and stuff again. The funny thing is that the Autolog Servers know ive done the tracks for the challenges etc and still have me old times pitty that you can’t download them back to ure PS3 if u get ure profile corrupt then you wouldnt have to re do everything ? just a thought for you EA

Playstation 3 ps3 | Tuesday, 28 February 2012 at 9:31 PM

There is a lag cheat that a lot of people do on this game on ps3, if you think this is something that will annoy you, do not purchase it. Most people playing are cheating, not just on pc, but on ps3. These indivials crash and do a half reset where they stay in front of you. They will tell you it’s lag if you contact EA, but I am running 20mb/s download and 15mb/s upload. I DO NOT LAG.

ps 3 killer | Tuesday, 13 March 2012 at 12:17 AM

Ok so what the hell i got this damn game and the sound quit after the update ive tried everything just no sound, can someone email me and tell me if they had the same problem and how to fix it. Ive been a fan of the series since the beginning and now with this pile of crap i may never play a need for speed again. [email protected]

F YOU NFS A HOLE | Sunday, 18 March 2012 at 7:39 AM

dont buy shit game no controller support I just bought it 50 percent off. Total Rip DONT BUY. there is no support and the games been out for months last need for speed I ever buy.They are a bounch of crooks.

F YOU NFS A HOLEs | Sunday, 18 March 2012 at 7:44 AM

They should have called it Need for Suckers because thats what you are if you buy this piece of shit. It should be crimnal to rip people off like this and i got it for 20 bucks thank god i didnt spend 40 or 50 bucks when it first came out.Ive got a kiler computer top of the line everything its all up to date. The game dont work no controller support. Its a cash grab

nfswasteofmoney | Thursday, 22 March 2012 at 8:30 PM

i have recommend system requirement. but still have the problem. this happen either on BF3 game. I started to hate EA product.

lol | Monday, 02 April 2012 at 4:00 PM

im rocking it , 1600 x 1200 res everything maxed

my system is i7 2600k, 16gb 1600 ram, and gtx 560 sli

finished the game twice, only thing i dont like is the games too short.

This iz a fan made video to help all the fans of Nfs Run PC Game
When i installed the Game its shows error at opening..and i am very disappointed..but one of my frnd recommended to use like this..and this shit worked..so i hope it works for u also…
and also please like my video ..and subscribe me
For Any clarifications contact me on FB :https://www.facebook.com/musthaque.muthu

RunSuck | Thursday, 03 May 2012 at 12:03 AM

This version of nfs really sucks on pc. Even if you have a well-running laptop, it will never satisfy your gaming experience. Really the worst nfs game.

Hi,
I have a problem installing the NFS run game on my laptop.
System requirements are confirmed,but when i tried installing the CD1 it installs origin 1st and after that i can only click on install on the RUN start window..nothing happens..
Please help required………

its a new game pack cd purchased for 1499.

sssilencer | Tuesday, 29 May 2012 at 2:27 AM

look guys the game is a royal f*ckup…my rig is a gigabyte G1 snyper Z77 with an overclocked i7-3770k,32 gig ram,ssd and dual gigabyte GTX670 O.C editions…and ive tried every single fix and patch and crack…nothing is working…from now on i will be boicotting any and all EA games.

Peace out meh familia

Dilip | Friday, 15 June 2012 at 10:41 AM

I was playing the run but in the 11 th position a police will come. This entry made my car go hit before i can play then it got flied and its wrecked. I cant continue!!

Dilip | Friday, 15 June 2012 at 10:42 AM

CAn any1 Help Me Out Frm This Shit

tamhasip | Monday, 25 June 2012 at 9:43 PM

hi i have installed the nfs run but it is reunning at 15-16 fps i have update the drivers somebody help me plzzzzzzz

temp | Saturday, 21 July 2012 at 10:31 AM

when i try to open the game it shows a msg that origin is not installed, and is required to play your game. please reinstall the origin. plz tell me a solution.

Nobody | Thursday, 26 July 2012 at 3:08 PM

Hi, my NFSTR for PC is not working. It says ‘PRESS ENTER’ ,I press enter and it doesn’t working!

Help, plz!

Nobody | Thursday, 26 July 2012 at 3:16 PM

It also says to update my Nvidia geforce.

What shall I do?

Jono | Saturday, 25 August 2012 at 9:33 PM

Just bought nfs the run Limited edition today and installation gets to 99% and comes up with a disk error! Im so fucked off! 99% and it does that, There’s clearly a problem with disk/cd 2, dno what to do its so depressing, I phoned ea and they n.a at the moment.

EA games makes fool to every one i buy 4 time nfs the run game dvds but it not work black disply show……slap to EA games makers

Roach | Saturday, 20 October 2012 at 2:01 PM

Keep getting disc read error at 99% not a mark on either of my copies but just wont complete install and they used to work

Guillaume | Monday, 22 October 2012 at 12:50 AM

hi, i have another problem on NFS THE RUN on PS3. My problem is : in a race the car that i drive decide that he dont want to shift a gear up,my car also go on lower gear but never go higher, AND IT IS AUTOMATIC. Il try all that i can do but that doesnt work CAN SOMEONE HELP ME

Revealer | Saturday, 03 November 2012 at 9:36 AM

The Black Screen keep on loading problem is the major error for NFS users.

To Fix it, simply do this: copy the “en.sb” file from the Data folder and paste it into game direcetory/Data/Win32/Loc folder

I’m planning to buy Need For Speed: The Run for my Windows 8 computer. What I want to ask is that, will the game run flawlessly if I install and run it in ‘Compatibility Mode’ for Windows 7 in my computer?????