Job Description

Our client are currently looking for a Building Manager based in modern apartment building in Bow. This job is all about having a positive and friendly attitude and taking responsibility for the appearance of the common parts. The successful candidate will also be the initial point of contact for residents' enquiries .

Working hours: Monday to Friday - 8am - 5:30pm - 1 hour lunch break

Salary: £24,000 per annum

Key responsibilities: - Meet and greet residents, guests and visitors - Answer enquiries by telephone or callers to the desk - Assist residents, guests and visitors with individual requests - Check and screen all visitors, guests and contractor staff, ensuring they have permission to be present in the building. Report any suspicious/unusual behaviour, calling the Managing Agents and or the police if necessary - Report any security/H&S issues, incidents and complaints to the Managing Agents - Investigate any system faults and report those to the Managing Agents - Maintain up-to-date records of all residents currently residing at the development - Awareness of the rules implemented by the Managing Agents and reporting and or recording back if residents and or their guests are not following them - Receiving and safekeeping of all parcels/registered mail - Notify residents of any deliveries to arrange collection from the front desk - Issuing of keys only to correct personnel/residents whilst recording at all times the signing in and out of keys - Ensure relevant preventative measures are undertaken in case of fire and emergency procedures - Issuing of parking notices to all vehicles which are illegally parked in the development - Monitoring of the fire alarm systems/ investigate activations while on duty if safe to do so - Monitoring the entire development for security risks; this include using the CCTV equipment and walking the grounds if necessary - Monitoring the cleaning of the site and overseeing the cleaners to ensure a good standard of presentation is preserved - Keeping updated relevant H&S logs on site.

Requirements: - Maintaining a smart appearance at all times, wearing uniform or a suit - Ensuring high level of customer service

We are seeking candidates who have worked within the 4/5* hospitality sector and have luxury hotel or residential block experience.

Successful applicant must provide two references and will also undertake a disclosure check for unspent criminal convictions.