Hi there, lindashoemaker.
QuickBooks Self-Employed does not support filing of Schedule E. It's designed to help self-employed individuals and freelancers process their Schedule C at the end of the year.
To remove it from wholesale billing, please follow these steps:
Click the Gear icon in the upper-right hand corner and select Your Account.
Check the box for the QBSE subscription.
Click the drop-down list for Batch Actions and select Transfer Billing.
Read the notification, and select Continue.
If you can't see this option, you can log in your QBSE account and cancel it from there. Here's how:
Go to the Gear icon in the upper-right hand corner.
Click Billing Info.
Click Cancel now in the Cancel section toward the bottom of the page.
Follow the succeeding prompts to cancel the subscription.
Let me know if you have other questions. I'm always here to help you again.
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Hi there, florabunda.
You can go to the employee's profile in the Payroll Center and clear out the existing accruals. Here's how:
Go to the Payroll Center and proceed to the Employees tab.
Double-click the employee's name to open the profile.
Select Payroll Info and click Sick/Vacation.
Delete the remaining hours in the Hours available as of field.
Click OK.
Let me know if you have other questions. I'd be glad to help you again.
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Hi there, richardL.
There might be a connection issue between other user's computer to the company file that's causing the delay.
Let's try to restart the QuickBooks Database Server Manager to check if that resolves the connection issue. Check out this article for more details: Restart the QuickBooks Database Server Manager.
You can also try the other recommended troubleshooting in this article to help resolve the issue: Resolve printing issues.
In addition, our Technical Support Team for QuickBooks Enterprise so they can take a look at it in case the issue persists. Here's how:
Go to the Help menu and select QuickBooks Help.
Click Contact Us.
Follow the succeeding prompts and select the option of contacting us.
Visit us again in the Community if you have other questions.
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Thanks for joining us in this thread, Vbarela1.
You can either open each transaction and their categorize or follow the same steps above.
Visit us again in the Community if you have other questions.
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Hi there, ksenia-k-voropae.
It's possible that the Date filter in your Dashboard does not include the transactions date of the missing transactions. Click the drop-down list in the upper-right hand corner of the Sales section and select the right date.
Then, check if you can already see the transactions. Please let me know if you have other questions.
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Hi there, TaraW.
Thanks for sharing a great amount of details with what's happening when importing your Web Connect file.
I checked our list of open alerts and I can't also see similar open cases. I would suggest reaching out to our phone support so they can take a look at the issue and help you further with this. Here's how:
Open this link: https://help.quickbooks.intuit.com/en_CA/contact.
Select QuickBooks Desktop.
Click Contact QuickBooks Desktop support.
Visit us again in the Community if you have other questions.
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Joining this thread to offer my help, sjalbert77.
Unbilled hours are non-posting records. Deleting them will not affect your year-end reports.
To delete them, go back to the report and open each activity. Then, click Delete at the bottom of the page.
Visit us again in the Community if you have other questions.
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Hi there, A Notary Company.
QuickBooks uses both amount and transaction dates when looking for a match instead of transaction numbers. It's considered a Match if they have the same amount and the transaction date is within 90 days.
You'll see multiple possible matches if there are several transactions with the same amounts that are within 90 days. To give you more details on how QuickBooks handles banking transactions, please see this article: Add And Match Downloaded Banking Transactions.
I'm taking notes of your suggestion about using transaction numbers when matching banking transactions, and will forward this to our engineers. Customer suggestions are always used whenever updates are designed to improve our products and services.
Let me know if you have other questions.
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Hi there, EdwardSam.
Annual tax forms will be updated towards the end of the year. A downloadable Form W2 for 2019 is already available on the IRS website. Then, run payroll reports in QuickBooks and hand-write the amounts while you can still access your payroll records. Here's how:
Download the form here:
https://www.irs.gov/pub/irs-pdf/fw2.pdf
Run the Tax Form Worksheets report to get the amounts. Open this article and look for Tax Form Worksheets: Excel Based Payroll Reports.
I would also recommend reaching out to an accountant to verify if the new owner should be the filing form at the end of the year.
Let me know if you have other questions.
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Hi there, amylee.
The transaction might have been deposited to the bank when it was recorded as a sale.
Open the transaction and make sure it was assigned to the Undeposited Funds as previously shared. This will prevent the transaction from showing up in the For Review tab.
Let me know if you have other questions. I'd be glad to offer more help.
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Good day, KL6.
Can you tell us what happens every time you record a deposit? If the deposit window does not respond, let's try some troubleshooting steps that can resolve program-related issues.
Let's start by updating QuickBooks to the latest maintenance release. Please follow these steps:
Go to the Help menu and click Update QuickBooks.
Proceed to the Update Now tab, then click the Reset Update box.
Click Get Updates.
After completing the update, restart your computer. Then, check if the deposit window is already working.
If you can't still create a deposit, let's proceed to repairing QuickBooks. This article will guide you through the steps: Fix QuickBooks Desktop (Windows).
Please let me know if you have follow-up questions. I'll get back here to help you again.
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Hi there, danh2osoclean.
If you're subscribed to Mobile Payments, you can log in to your account and cancel it from there. Here's how:
Open this link and enter your login information: https://merchantcenter.intuit.com/secureweb.
Go to Account and select Account Profile.
Scroll down to the bottom of the page and look for the Account Cancellation section.
If you can't see this option and have not processed transactions in the last 90 days, follow these steps to cancel your Merchant account:
Submit your cancellation request in writing. The following details are required:
Business name
Account number
Reason for closing
Signature of the individual who opened the account
Fax or mail your cancellation request to:
Fax: 866 390-0010 Mail: QuickBooks Payments Attn: Customer Retention 21215 Burbank Blvd. Woodland Hills, CA 91367
If you've processed transactions in the past 90 days, please call our QuickBooks Payments Department. They will verify your account information and process the cancellation for you.
To get their contact information, open this link and look for QuickBooks Payments: https://community.intuit.com/browse/payments-contact-us.
Visit us again in the Community if you have other questions.
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Hi there, Curtster122.
There might be amounts that are taken out of your Cash Drawer that weren't recorded. Make sure to record any bank deposits to make sure there are no discrepancies at the end of the day.
It's also important that when running the Count Drawer report, make sure that the Starting Amount is correct.
In addition, you might need to physically recount the number of bills and coin type when reconciling your cash drawer. This is to reduce the chance of shortages and error when entering the amount of cash on hand in the register.
Lastly, I would suggest reaching out to our phone support so they can help you review the shortage and help you make adjustments.
Open this link and look for Intuit Point of Sale: https://community.intuit.com/browse/payments-contact-us.
Visit us anytime in the Community if you have other questions. We're always here to guide you.
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Hi there, steve37.
For now, we can't directly transfer data from QuickBooks Online to QuickBooks Self-Employed. However, you can import the customer payments either using a CSV file or connect your bank in the program. Here's how:
Add bank account
Click the Gear icon in the upper-right hand corner and select Bank accounts.
Enter the name or URL of the bank.
Click the correct account and enter your login information.
Once transactions are downloaded, categorize the customer payments accordingly.
If you can't see your bank, you can import the payments using a csv file. Here's how:
Click the Gear icon, then click Imports.
Look for the name of the bank, then click Import older transactions.
Click Browse, then locate the CSV file on your computer.
Follow the instructions to finish importing your data.
With regards to your invoices, you can recreate them manually in QBSE. Follow this article on how to recreate them: Easy Invoicing In QuickBooks Self-Employed
Let me also share this usage guide to help you navigate QuickBooks Self-Employed: QBSE Product Usage Hub.
Add a reply below if you have other questions.
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Hi there, Lm1422.
Aside from reinstalling the app, you can also try to update your mobile device. Once updated, reopen the app and create an order to check if that works.
If the error persists, I would recommend contacting our phone support. They can take a look at this a little further to check what's causing the issue. Here's how to reach out to them:
Tap the Menu icon and scroll down to Help and Feedback.
Tap Help and Support.
Select a topic and a sub-topic.
Scroll down and tap Get Phone Number.
Visit us again in the Community if you have other questions.
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Hi there, Strath.
For now, the Form NYS-45ATT is using the old format. Our Compliance Team are checking on the new regulation for us to update the form accordingly before the filing deadline for Q1 of 2019.
We'll have a new payroll update once it's already available. Just make sure to download it whenever prompted in QuickBooks Desktop.
Let me know if you have other questions.
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Hi there, fjmellott.
I found out that there's an ongoing investigation about a blank screen when adding a sales tax filing frequency. Our engineers are currently working on a resolution to address the issue.
In the meantime, please call our phone support team. They will be asking your account details and contact information. This is for us to notify you as soon as the issue is resolved. Here's how to get their contact details:
Click the Help menu in the upper-right hand corner of QuickBooks.
Click Contact us.
Provide a brief description of the issue, then select the option to call us.
We appreciate your patience while we're working on this one. Visit us again if you have other questions.
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Thanks for sharing the screenshot, John J.
It looks like you'r using QuickBooks for Mac. I would recommend reaching out to our phone support for QB Mac. They will be able to double-check your reports to determine why the invoice isn't showing up as part of your income. Here's how:
Open this link: https://help.quickbooks.intuit.com/en_US/contact.
Select QuickBooks Desktop for Mac.
Click Using QuickBooks for Mac.
Click Get Phone Number.
You can always visit us again in the Community if you have other questions.
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Hi there, NBDDS.
Can you tell us the error message that you're getting when downloading transactions from Chase? I checked and it looks like all investigations about Chase and QuickBooks Desktop Bank Feeds have already been closed. Though, it's best if you can also tell us if you're getting a specific error message so I can double-check.
In the meantime, let's download the latest maintenance update for QuickBooks to check if that will resolve the issue. Follow the steps in this article on how to do that: Update To The Latest Release Of QuickBooks Desktop.
Once updated, go back to the Bank Feeds Center and check if you can download new transactions.
Let me know if you have other questions. I'll look forward to your reply.
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Jumping in to share another resolution, fbmarion.
If you're using Desktop Payroll, it's possible that there's a YTD entry for Social Security that is smaller than the correct amount. QuickBooks might be auto-correcting the calculation to make sure that the YTD amount is exactly 6.2% of the taxable amount.
Let's run a report to check what's causing the discrepancy. Here's how:
Go to the Reports menu and select Employees and Payroll.
Select Payroll Detail Review.
Change the Report Period to This Calendar Year.
Look for Social Security Employee and check if there's any entry prior to the paycheck that you're creating.
Look under the Amount, Calculated Amount, and Amount Difference columns.
The number in the Amount column is the amount that was manually entered or edited, while the number in the Calculated Amount column is the correct one.
Double-click on the transaction to open it and edit it accordingly.
Create another test paycheck to see if the amount is correct.
You can also see this article for more possible reasons why cases like this can happen: QuickBooks Desktop Calculates Wages And/or Payroll Taxes Incorrectly
Please let me know if you have follow-up questions. I'll get back here to help you again.
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Hi there, angelicasmom.
I'd be glad to help you correct your register. To undo the previous reconciliation, go to the register and unreconcile each transactions. Here's how:
Open the register in your Chart of Accounts.
Click the drop-down arrow beside Funnel icon to filter the view. This will let you see the transactions that you need to unreconcile.
Select Reconciled under Reconcile Status and choose Custom under Date.
Enter the date of the period of the last reconciliation.
Click Apply.
Under the reconcile status column (indicated by a check mark), repeatedly select or click R to change the status of the transaction. Blank indicates that it's not cleared or unreconciled.
You can also ask your accountant to undo the reconciliation for you. Once done, you can then proceed to the deleting the adjustment entry.
Please see this article for more details: How To Unreconcile A Transaction Or Undo A Reconciliation.
Let me know if you need anything else.
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Hi there, sue21.
We have several recommended troubleshooting steps to resolve alignment issues when printing checks in QuickBooks Online.
Start by installing the Adobe Acrobat Reader 11.0. If you're using Windows, open this link to install Adobe Acrobat Reader 11.0: https://helpx.adobe.com/acrobat/kb/install-reader-dc-windows.html.
If you're using Mac, this link will get you to the right page: https://helpx.adobe.com/acrobat/kb/install-reader-dc-mac-os.html.
You can also follow these steps to change or adjust the alignment:
Click Print check once again and click Print setup at the bottom.
Select No, continue setup in the lower-right hand corner.
Click the No, continue setup one more time to open the alignment window.
Make the necessary adjustments and click View and print sample to see if the check is printing correctly.
Click Finish setup if everything is good to go.
You can also check out this article for more details: How To Print Sales Forms.
Please let me know if you have follow-up questions. I'll get back here to help you again.
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Hi there, sdm6612.
Your Missouri Withholding Account Number (8 digits) is different from the Missouri Employer Account Number for state unemployment (10 or 14 digits).
To get your Employer Account Number, click the links in the Help for New Employers section or visit their website. Let me share these links for more details:
https://labor.mo.gov/employers
https://community.intuit.com/articles/1458574-missouri-payroll-tax-compliance
Let me know if you have follow-up questions. I'll get back here to help you further.
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Hi there, greveteam32.
To sync QuickBooks Online, install the QuickBooks Online Integration Add-On from your TSheets account. Here's how:
In the left menu, then click Add-ons or Feature Add-ons.
Look for QuickBooks Online Integration and click Install.
Click Connect to QuickBooks and enter your QBO login credentials.
Click Authorize when prompted. A "You are now connected" message displays, and the Preferences window opens.
Once connected, map and select which data you'll be importing. Here's a complete guide (with video tutorial) on how to integrate TSheets and import data to QuickBooks Online: How To Integrate TSheets And QuickBooks Online.
You can always visit us again if you have other questions.
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