Ratings & Reviews

Rating Breakdown

22%

(5 Reviews)

52%

(12 Reviews)

0%

(0 Reviews)

4%

(1 Review)

22%

(5 Reviews)

Picture Quality:

3.1

Value for Price:

3.6

Easy to Set up:

3.8

Recording Capacity:

3.3

With support for more than 200 Z-wave devices and up to 64 zones, this Viper VHS100 wireless home monitoring and security system starter kit enables versatile connection options. The included hub covers a radius of up to 2,000' for expansive monitoring.

Product Features

Wireless home monitoring and security system hub

Covers up to a 2,000' radius, so you can help ensure your home remains safe. Installs quickly without the need for tools and uses AA batteries (4 included) for simple setup.

Supports up to 64 zones

Letting you add up to 64 motion detectors, up to 8 camera motion detectors, up to 4 sirens, up to 8 key fobs or up to 16 zones of fire, water or CO₂ detectors for customizable home protection.

Compatible with more than 200 Z-wave devices

For wide-ranging use. Compatible devices utilize a Z-wave Bridge mesh network that provides up to a 90' range between each device for flexible placement options.

Enables remote monitoring from a compatible mobile phone

To offer simple control of the security system while you're on the go (app and monthly service required, not included).

Can be paired with an optional Viper vehicle security system (not included)

Making it easy to keep tabs over both your home's and vehicle's safety.

Posted by: bbbhand from on 01/19/2015this is a dependable system that is easy to set up. Cost effective and easy to use and move around, YOu can take it with you..

1 out of 1 found this review helpful.

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Not happy

1

Posted by: Jeff from on 01/19/2015I purchased the Viper home alarm starter kit 8 months ago. I also purchased several extra motion detectors and a siren to add to it. I have over $600 invested in the alarm. It worked great for about 3 months. After 3 months I noticed it would turn itself off after it was armed. It will also drop off line while armed and to get it to lock back on line so you can disarm it you have to take the battery out while the alarm is going off. This worked to get it back on line for several times but now even that won’t fix it. Viper makes a great car alarm but this home alarm is junk. If you go on their website for help they won’t respond.

0 out of 0 found this review helpful.

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Easy setup and excellent product

5

Posted by: Steve from on 10/31/2014I installed this product in summer of 2014 and it was a breeze to do so. I have since been using it without any issues.

0 out of 0 found this review helpful.

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Nice product

4

Posted by: Drew from on 09/26/2014Good product and price. Viper customer service bad

0 out of 0 found this review helpful.

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Garbage

1

Posted by: VirginiaGuy from Virginia on 07/05/2014I bought the home security system over 2-months ago, and from the beginning the system has not work. I contacted Viper Home Security Support AkA Directed and they have been unable to resolve the issue. They have pushed my issue to their developers...needless to say that after two months of emails (only one was responded to) and half a dozen phone calls I am done. I bought almost $300 worth of this garbage and have not been able to use it. For anyone that is considering this equipment, from what I have gathered in dealing with Directed, the company maybe phenomenal at car security systems and support but they do not appear to be behind their home security product line. Either way I consider this a $300 lesson and will never buy a Directed...AKA Viper product again.

How many cameras do you need? : 1-3

12 out of 16 found this review helpful.

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Good Alarm when it's on sale

4

Posted by: Tate from Long Beach, CA on 06/26/2014Just wanted some piece of mind when going off to work, I could somehow make sure no burglars were entering my apartment. I reviewed the Viper Alarm system before it went on sale so I kind of knew what I was getting into. When first setting it up, I couldn't them the main unit to sync with the motion detector or the door open detector. After a little fondling with the main unit (unplugging the power) I was able to sync them. I also bought a siren to go along with the system; that also took some messing around with to get that working. After it was all setup, everything seem too work fine. My GF and I have tested the motion detector to see if its working but doesn't seem to catch every movement in it's viewable range.
I've had it for about a bit over a month now and I'm glad I bought it but definitely happy I waited for it to go on sale. Coupled with my IP web cam I can feel at ease when leaving my house.

2 out of 2 found this review helpful.

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Really like having the cameras

4

Posted by: Voosiers from Newport News, VA on 06/25/2014Many features in the system. We have several motion detectors
that tell us via our smart phones if there is any movement in the room.
We also have a door/window alarm set up.

How many cameras do you need? : 1-3

1 out of 3 found this review helpful.

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the product works well

5

Posted by: jose from Eau Claire ,WI on 06/20/2014I enjoy it very much easy to set up and installl and affordable to have vereses other systems I have had in the pasr

How many cameras do you need? : 1-3

2 out of 8 found this review helpful.

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Good when it works...not for serious protection

1

Posted by: ozofnash from ga on 06/18/2014If you're going to install an alarm system, you want it to work. Otherwise why bother. If for some reason it isn't working then you want immediate support to get it going again.
This NOT that system...I look at it as a novelty that Viper bought from generic manufacturer and slapped their name on it. Once it is sold out, I don't expect it will be supported at all.
My system:
1. I get 'Panel not connected' frequently. My network is there, I can get to my wifi thermostat. So some of the time I don't have an alarm system.
2. One door/window sensor drains the battery every couple of weeks.
3. There is no way to change your account unless YOU BUY SOMETHING ELSE??? The account sight is totally useless!
It worked well for a month, so I bought some add-ons. As of this very moment I have a $500 non-working system. Thats $500 for nothing.
I'm guessing these positive reviewers haven't given it enough time...just wait...it will stop working.
The main consideration for any alarm/protection system is immediate customer support. Viper has NONE. email...wait...hope...wait...nothing.
If you're serious about protection...DO NOT WASTE ANYTHING ON VIPER.