topic Re: Galaxy S8+ vertical lines on screen in Other Smartphoneshttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/361857#M12681
<P>Just did test *#0*# &nbsp;found to have one vertical full line top to bottom of screen..&nbsp;</P>Wed, 27 Dec 2017 21:53:57 GMTMattgbcrisp2017-12-27T21:53:57ZGalaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/189107#M2703
<P>Hi</P><P>&nbsp;</P><P>Anyone had vertical lines showing on the right side of the screen? Only had the phone 2 days, and has only appeared today.</P><P>&nbsp;</P><P>Does this sound like a screen issue? Will be going back to see if i can get exchanged but was wondering if anyone has had this issue?</P><P>&nbsp;</P><P>Sean</P>Tue, 02 May 2017 12:39:23 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/189107#M2703seany212017-05-02T12:39:23ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/189271#M2713
<P>No official word but looks like a few have the issue not seen anyone talk about a fix so take it back to the shop.&nbsp;</P>Tue, 02 May 2017 16:45:51 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/189271#M2713Bades19782017-05-02T16:45:51ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/196090#M3262
<P>Yes have the same issue but horizontal lines going all the way up the screen</P>Mon, 15 May 2017 04:28:39 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/196090#M3262Cody2017-05-15T04:28:39ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/207091#M3962
<P>Hello there, I have the same problem with my s7 edge, the lines just automatically appeared one day. I've been told by the Samsung Support shop that the phone will need a new screen, the only problem is they have a shortage of s7 edge screens as a result of this problem. Best thing you could do is call Samsung Support on the phone and ask them to come and collect your phone from your home and have it sent off for repair, it usually takes about 4-7 days or if you're lucky and you're local Samsung Support shop has a screen they would be able to put you a new screen on within an hour of waiting. So good luck, let me know what happens.&nbsp;</P>Tue, 08 Aug 2017 22:20:08 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/207091#M3962Ali7862017-08-08T22:20:08ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/208264#M4043
<P>Hi&nbsp;<LI-USER uid="152019"></LI-USER>! Have you managed to get your phone looked at?&nbsp;</P>Mon, 05 Jun 2017 18:02:29 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/208264#M4043CarolinaW2017-06-05T18:02:29ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/208266#M4044
<P>Hi&nbsp;<LI-USER uid="164336"></LI-USER>! Is this issue still ongoing? Let me know so we can carry out some some troubleshooting with you!&nbsp;:smileyhappy:</P>Mon, 05 Jun 2017 18:09:07 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/208266#M4044CarolinaW2017-06-05T18:09:07ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/208557#M4069
Thanks for the kudos CarolinaW, I appreciate it.Tue, 06 Jun 2017 10:17:01 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/208557#M4069Ali7862017-06-06T10:17:01ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/208703#M4075
<P>No worries at all <LI-USER uid="181172"></LI-USER>! Have a nice day!&nbsp;:smileyvery-happy:</P>Tue, 06 Jun 2017 12:37:49 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/208703#M4075CarolinaW2017-06-06T12:37:49ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/237018#M5771
<P>I just started having this issue, what can I do?</P>Fri, 28 Jul 2017 14:42:23 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/237018#M5771candmkr2017-07-28T14:42:23ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/238963#M5932
<P>Hey&nbsp;<LI-USER uid="235050"></LI-USER>!&nbsp;<SPAN>Is your phone's screen cracked or smashed? Is the&nbsp;</SPAN><SPAN>screen still responsive? Let's r</SPAN><SPAN>un a service test on your phone:</SPAN><BR /><BR /><SPAN>1. From the phone dialler, enter&nbsp;</SPAN><STRONG>*#0*#</STRONG><SPAN>.</SPAN><BR /><SPAN>2. Select&nbsp;</SPAN><STRONG>Red</STRONG><SPAN>, and then tap the screen.</SPAN><BR /><SPAN>3. Select&nbsp;</SPAN><STRONG>Green</STRONG><SPAN>, and then tap the screen.</SPAN><BR /><SPAN>4. Select&nbsp;</SPAN><STRONG>Blue</STRONG><SPAN>, and then tap the screen.</SPAN><BR /><SPAN>5. Select&nbsp;</SPAN><STRONG>Black</STRONG><SPAN>, and then tap the screen.</SPAN><BR /><BR /><SPAN>While displaying the colours, was the issue still occurring? Let us know so we can get this sorted.&nbsp;:robothappy:</SPAN></P>Tue, 01 Aug 2017 13:53:22 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/238963#M5932CarolinaW2017-08-01T13:53:22ZRe: Galaxy S7 Edge vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/241195#M6122
<P>Hi CarolinaW,&nbsp;</P><P>&nbsp;</P><P>How are you?&nbsp;</P><P>&nbsp;</P><P>Guess what, you would not believe this. Yesterday morning woke up and my Samsung Galaxy s7edge has a vertical grey colour going up three quarters of the screen, tried all the tests you recommended earlier, made no difference. Worst thing is this is the second time it has happened.&nbsp;</P><P>&nbsp;</P><P>I have a theory, I think when you enable the BLUE LIGHT FILTER that is when you start having this problem. I may be wrong.&nbsp;</P><P>&nbsp;</P><P>I guess for my phone it's back to the Samsung repair centre.&nbsp;</P><P>&nbsp;</P><P>I would like to hear your thoughts on this matter. I look forward to hearing from you. Take care and speak to you soon.&nbsp;</P><P>&nbsp;</P><P>Best regards,&nbsp;</P><P>&nbsp;</P><P>Ali786</P>Sat, 05 Aug 2017 16:35:15 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/241195#M6122Ali7862017-08-05T16:35:15ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/241297#M6130
<P>Hi&nbsp;<LI-USER uid="181172"></LI-USER>.</P>
<P>&nbsp;</P>
<P><LI-USER uid="132544"></LI-USER>'s lucky enough to have the day off today but we'll be sure to pass on your regards!</P>
<P>&nbsp;</P>
<P>We've passed your comments on to our development team for further investigation.</P>
<P>&nbsp;</P>
<P>Do you have a Service Centre close enough for you to get to?</P>Sat, 05 Aug 2017 09:04:56 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/241297#M6130ChrisM2017-08-05T09:04:56ZUm Re: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/241441#M6141
<P><STRONG>Hi ChrisM,&nbsp;</STRONG></P><P>&nbsp;</P><P><STRONG>Thanks for getting back to me so quickly.&nbsp;</STRONG></P><P>&nbsp;</P><P><STRONG>I do have a Service Centre near me in Sheffield, the only problem is that it is nearly always closed and you can't ring to check if it is open because no-one ever answers the phone even when they are open.&nbsp;</STRONG></P><P><STRONG>So then you have to make a trip to the service centre just to find it closed today. It's just a LUCK THING where I live, could be open - could be closed because you can't find out any other way.&nbsp;</STRONG></P><P>&nbsp;</P><P><STRONG>I've been there a couple of times and you can hear and see the phone ringing on the wall but everyone just walks past or just ignores it.&nbsp;</STRONG></P><P>&nbsp;</P><P><STRONG>So you see my problem with trying to get to my local service centre.&nbsp;</STRONG></P>Sat, 05 Aug 2017 16:31:14 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/241441#M6141Ali7862017-08-05T16:31:14ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/241445#M6142
<P>Hi, had the same line on mine, thought it was broken, ends up to be a feature that when you swipe it to the left your apps that you use the most can be accessed quickly. Hope this helps, have had mine for months before I noticed it, not sure if it just appeared or was always there. Interesting the Samsung person didn't even mention this as a possibility.&nbsp;</P>Sat, 05 Aug 2017 16:45:12 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/241445#M6142candmkr2017-08-05T16:45:12ZRe: Galaxy S7 Edge vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/241449#M6143
<P>Hello candmkr, I can definitely tell you it is not a feature, &nbsp;it is definitely a problem with the screen. Reason I tell you this is because I took my phone to the Samsung service center they took one look at the phone and said the screen needs replacing, the only problem is they don't have any screens in the store and don't know when the next batch of screens will arrive because they have had to fix that many phones with the same problem I was told.&nbsp;</P><P>&nbsp;</P><P>I was told to keep checking into the store to see if they had received any new screens, that was a week ago, still no new screens.&nbsp;</P>Sat, 05 Aug 2017 17:00:44 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/241449#M6143Ali7862017-08-05T17:00:44ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/243274#M6285
<P>I also have a very faint line down the right hand edge of the screen about 12mm in from the edge of the screen. It is more visible when the brightness is turned up. Anyone any advise? Thanks in advance</P>Tue, 08 Aug 2017 21:01:59 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/243274#M6285Philc2017-08-08T21:01:59ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/243275#M6286
<P>Try swiping the bar to the left. It is where apps you use the most can be accessed quickly.</P>Tue, 08 Aug 2017 21:04:52 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/243275#M6286candmkr2017-08-08T21:04:52ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/243295#M6287
<P><STRONG>Hello philco,&nbsp;</STRONG></P><P>&nbsp;</P><P><STRONG>It's sounds like you have the exact same problem only your shade on your screen is going vertically and on my screen it is going horizontally.&nbsp;</STRONG></P><P>&nbsp;</P><P><STRONG>It is a defective screen, there is nothing you can do to any of the settings to make this problem go away. &nbsp; ( &nbsp;SORRY TO BE THE BEARER OF BAD NEWS &nbsp;)&nbsp;</STRONG></P><P>&nbsp;</P><P><STRONG>Philc you now have three options, </STRONG></P><P>&nbsp;</P><P><STRONG>1: &nbsp;call the place where you bought the phone from and explain.&nbsp;</STRONG></P><P>&nbsp;</P><P><STRONG>2: &nbsp;go to one of the Samsung Support Shops locally, if you are lucky and they have a screen in stock, they will be to fit you a new screen within an hour.&nbsp;</STRONG></P><P>&nbsp;</P><P><STRONG>3: &nbsp;call Samsung helpline on 0330 726 7864 or 0330 726 7467. Explain the problem and they will send someone round to collect your phone with a box the same or next day. Usually takes around 4-7 days for the whole process from start to end.&nbsp;</STRONG></P><P>&nbsp;</P><P><STRONG>I have another solution, use a dark or black wallpaper for the lock and home screen.</STRONG></P><P>&nbsp;</P><P><STRONG>HOPE THIS HELPS.&nbsp;</STRONG></P><P>&nbsp;</P><P><STRONG>Let me know how you get on.&nbsp;</STRONG></P><P>&nbsp;</P><P><STRONG>Best regards,&nbsp;</STRONG></P><P>&nbsp;</P><P>&nbsp;</P>Tue, 08 Aug 2017 22:06:58 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/243295#M6287Ali7862017-08-08T22:06:58ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/253917#M6973
<P>I'm having trouble implementing this solution on my Galaxy S8. &nbsp;Just came home with it less than an hour ago and I have a bright line going down the screen. &nbsp;Still seems to work as I'm typing with it, but not nice looking</P>Fri, 25 Aug 2017 00:54:06 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/253917#M6973JP72017-08-25T00:54:06ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/253953#M6979
<P>Hi i have one vertical white line on right hand side.. tried the process you suggested no white line appears during but still there after ...tried several times..</P><P>Would appreciate further suggestions</P>Fri, 25 Aug 2017 06:59:28 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/253953#M6979Michelleauer2017-08-25T06:59:28ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/254111#M6995
<P>Hey&nbsp;<LI-USER uid="176187"></LI-USER>! At this point,&nbsp;I'd recommend dropping into one of our Support Centres for an engineer's inspection. To find the closest Support Centre to you, please head to: spr.ly/60108S76r Is there one close by? Let us know how you get on! :robothappy</P>Fri, 25 Aug 2017 09:44:56 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/254111#M6995CarolinaW2017-08-25T09:44:56ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/260356#M7341
<P>My phone became unresponsive. After I hit black I couldn't get off the screen without restarting my phone.</P>Sun, 03 Sep 2017 12:23:49 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/260356#M7341Cat32017-09-03T12:23:49ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/260358#M7342
My phone also still showed the line when the colors showed upSun, 03 Sep 2017 12:24:35 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/260358#M7342Cat32017-09-03T12:24:35ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/279385#M8540
<P>My S8 just started displaying a single, vertical line overnight. It is visible with all colors, but strongest on the black screen. &nbsp;Also, the screen would not reset with a tap when testing the black color and I had to use the power switch.</P>Tue, 26 Sep 2017 16:50:03 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/279385#M8540Devildawg982017-09-26T16:50:03ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/279410#M8544
<P>Good evening @Devildawg98,</P><P>&nbsp;</P><P>I think you should visit a Samsung service centre if there is one close to where you live.&nbsp;</P><P>&nbsp;</P><P>If you can't get to a Samsung Support centre, please call Samsung customer services and explain what has happened.&nbsp;</P><P>&nbsp;</P><P>The phone number for Samsung customer service is :</P><P>&nbsp;</P><P><SPAN>0330 726 7467</SPAN></P><P>0330 726 7864</P><P>&nbsp;</P><P>Hope this helps, good luck.</P><P>&nbsp;</P><P>Best regards,</P><P>&nbsp;</P>Tue, 26 Sep 2017 17:34:34 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/279410#M8544Ali7862017-09-26T17:34:34ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/287959#M9039
<P>Is you charger broken? When my s8 plus had lines on the screen the charger was broken at the same time. I used another charger and the lines faded a bit but not entirely.</P>Sat, 07 Oct 2017 11:47:52 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/287959#M9039FinancialElk2017-10-07T11:47:52ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/288027#M9049
<P>Good afternoon FinancialElk,</P><P>&nbsp;</P><P>Yes my charger was also not working properly, I used to have to prop the phone at an angle against the wall to make my phone charge.</P><P>&nbsp;</P><P>I got a new charger but it made no difference to the lines.</P><P>&nbsp;</P><P>Hope this helps, good luck.</P><P>&nbsp;</P><P>Take care and have a wonderful day.</P><P>&nbsp;</P><P>All the best,&nbsp;</P>Sat, 07 Oct 2017 14:02:05 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/288027#M9049Ali7862017-10-07T14:02:05ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/295859#M9603
<P>I'm using samsung galaxy s7 edge and have the same problem. But after i using it by looking at hd movie the line dissapear. But now it come again. I think this is a software bug. I hope samsung will fix this.</P>Wed, 18 Oct 2017 00:31:19 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/295859#M9603GungWahAjung2017-10-18T00:31:19ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/297632#M9682
<BLOCKQUOTE><HR /><LI-USER uid="360212"></LI-USER> wrote:<BR /><P>I'm using samsung galaxy s7 edge and have the same problem. But after i using it by looking at hd movie the line dissapear. But now it come again. I think this is a software bug. I hope samsung will fix this.</P><HR /></BLOCKQUOTE><P>Hi I looked into it further and it turned out to be a feature it's a short cut to apps... I looked on utube to turn it off all fine now...felt a bit daft to be honest ..but happy it's not a fault... give this ago if you haven't already&nbsp;</P>Fri, 20 Oct 2017 06:57:30 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/297632#M9682Michelleauer2017-10-20T06:57:30ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/301201#M9899
<P>I got the Samsung s8 4 days ago and I've got a vertical line on the screen I've not dropped my phone or anything I just woke up and it's was like this&nbsp;</P>Wed, 25 Oct 2017 06:38:20 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/301201#M9899Jacobgibson1232017-10-25T06:38:20ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/308990#M10545
<P>I have&nbsp; Samsung Galaxy S8+ for just over a month and now I notice 2 red lines vertical for length of my screen does anyone having this ?</P>Fri, 03 Nov 2017 01:35:30 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/308990#M10545Migs3332017-11-03T01:35:30ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/320998#M11194
<P>Same issue!! Purple horizontal lines in Front camera...!!&nbsp;</P><P>Do u Got any solution??</P>Wed, 15 Nov 2017 21:10:09 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/320998#M11194MaDTec2017-11-15T21:10:09ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/321001#M11195
<P>Horizontal Lines appearing in my Front camera of S8+ . And then unknwon Error occured msg pops. Any solution??</P>Wed, 15 Nov 2017 21:13:51 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/321001#M11195MaDTec2017-11-15T21:13:51ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/326921#M11443
<P>Hi... i have same issue and tried this many times.&nbsp;</P><P>Went to the store where i bought the phone.. but they dont want to replace it. They said its a software issue and just deal with this. Even i only have this phone for 3 months..&nbsp;</P><P>Sprint refuse to fix the problem and refuse to change my phone&nbsp;</P>Wed, 22 Nov 2017 12:18:09 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/326921#M11443Saffi30002017-11-22T12:18:09ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/343405#M12106
<P>Hi @<SPAN class="UserName lia-user-name lia-user-rank-Moderator lia-component-message-view-widget-author-username"><SPAN class=""><A href="https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/132544" target="_self">CarolinaW</A>,</SPAN></SPAN></P><P>&nbsp;</P><P><SPAN class="UserName lia-user-name lia-user-rank-Moderator lia-component-message-view-widget-author-username"><SPAN class="">I have a similar problem with my new Note 8.&nbsp; THere is a line (yellow line if white background) in my screen.&nbsp; Phone is about a month old.</SPAN></SPAN></P><P>&nbsp;</P><P><SPAN class="UserName lia-user-name lia-user-rank-Moderator lia-component-message-view-widget-author-username"><SPAN class="">Your idea of *#0*# is very useful.</SPAN></SPAN></P><P>&nbsp;</P><P><SPAN class="UserName lia-user-name lia-user-rank-Moderator lia-component-message-view-widget-author-username"><SPAN class="">When testing the Red, Green and Black background it is okay.&nbsp; But when testing the Blue background, there are two black lines in the middle of the screen (everywhere else is blue).</SPAN></SPAN></P><P>&nbsp;</P><P><SPAN class="UserName lia-user-name lia-user-rank-Moderator lia-component-message-view-widget-author-username"><SPAN class="">What should I do?</SPAN></SPAN></P><P>&nbsp;</P><P><SPAN class="UserName lia-user-name lia-user-rank-Moderator lia-component-message-view-widget-author-username"><SPAN class="">THanks,</SPAN></SPAN></P><P><SPAN class="UserName lia-user-name lia-user-rank-Moderator lia-component-message-view-widget-author-username"><SPAN class="">Julius</SPAN></SPAN></P>Sun, 10 Dec 2017 10:50:03 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/343405#M12106JuliusWee2017-12-10T10:50:03ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/343581#M12112
<P>You have to call your phone carrier beside your phone is brand new.. its under earranty for sure..&nbsp; i think all samsung new phones have issues .. or you can fownload tech expert app in google play they are helpfuk</P>Sun, 10 Dec 2017 14:46:47 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/343581#M12112Saffi30002017-12-10T14:46:47ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/343924#M12121
<P>I ended up sending my phone back to Samsung for repair. They replaced the display and any affected Parts, under warranty.</P>Mon, 11 Dec 2017 03:16:43 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/343924#M12121Devildawg982017-12-11T03:16:43ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/344634#M12152
<P>Thats good...&nbsp;</P>Mon, 11 Dec 2017 14:55:53 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/344634#M12152Saffi30002017-12-11T14:55:53ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/361857#M12681
<P>Just did test *#0*# &nbsp;found to have one vertical full line top to bottom of screen..&nbsp;</P>Wed, 27 Dec 2017 21:53:57 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/361857#M12681Mattgbcrisp2017-12-27T21:53:57ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/369756#M12942
<P>Same issue mine is shkwiing when &nbsp;i do that&nbsp;</P>Thu, 04 Jan 2018 05:48:43 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/369756#M12942Devanharlow2018-01-04T05:48:43ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/369760#M12943
<P>Same issue mine is showing when &nbsp;i do that&nbsp;</P>Thu, 04 Jan 2018 06:07:08 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/369760#M12943Devanharlow2018-01-04T06:07:08ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/370427#M12956
Hey @CarolinaW i try *#0*# and when i tap for GREEN i have a vertical lines straight from bottom to top ( left side part +10mm from edge). Can this be fix?Thu, 04 Jan 2018 14:18:13 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/370427#M12956Strike2018-01-04T14:18:13ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/370463#M12960
If your phone issue havent been fix ... just try to chat with samsung customer service. They will give you a ticket no. So you can send your phone to them and get it fix this is the easiest way i would suggest . It will only takes 1 week minimum for them to receive, fix and send it back to you like what they did to my phone everything is free of charge too .<BR /><BR />Sorry my english is badThu, 04 Jan 2018 14:38:56 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/370463#M12960Saffi30002018-01-04T14:38:56ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/370468#M12962
<P>Hi all.&nbsp;:robothappy:</P>
<P>&nbsp;</P>
<P>If a line (or lines) is still showing when you do the&nbsp;<SPAN>*#0*#&nbsp; test that means it's highly likely to be a hardware issue, and so it's best to take your phone to your nearest <A href="http://www.samsung.com/uk/support/service-centre/" target="_blank">Samsung Support Centre</A> or contact the <A href="http://www.samsung.com/uk/info/contactus/" target="_blank">Support</A> team to discuss a postal repair. (For folks in Ireland, Support contact details are <A href="http://www.samsung.com/ie/info/contactus/" target="_blank">here</A>; for any non-UK and Ireland folks, I'd advise getting in touch with your local Samsung Support.)</SPAN></P>Thu, 04 Jan 2018 14:40:17 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/370468#M12962AntS2018-01-04T14:40:17ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/373124#M13032
<P>There is a vertical pink line in right hand side of my phone. I've got this phone one month ago and this line just appeared on it. I tried to change the setting and restart it, but the line didn't go away. What should I do?</P>Sun, 07 Jan 2018 03:26:05 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/373124#M13032Elham932018-01-07T03:26:05ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/373126#M13033
<P>Try *#0*# tap the red blue green and black... if it dont fix it ... try to chat with samsung customer service</P>Sun, 07 Jan 2018 03:33:14 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/373126#M13033Saffi30002018-01-07T03:33:14ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/373206#M13036
<BLOCKQUOTE><HR /><LI-USER uid="152019"></LI-USER> wrote:<BR />
<P>Hi</P>
<P>&nbsp;</P>
<P>Anyone had vertical lines showing on the right side of the screen? Only had the phone 2 days, and has only appeared today.</P>
<P>&nbsp;</P>
<P>Does this sound like a screen issue? Will be going back to see if i can get exchanged but was wondering if anyone has had this issue?</P>
<P>&nbsp;</P>
<P>Sean</P>
<HR /></BLOCKQUOTE>
<P>if someone has solution please tell me.... &nbsp;ty</P>Fri, 02 Feb 2018 10:33:30 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/373206#M13036QiuCeme2018-02-02T10:33:30ZRe: Galaxy S7 Edge vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/373207#M13037
<P>Anyone have solution for this vertical line on screen??? please tell me&nbsp;ty</P>Fri, 02 Feb 2018 10:34:16 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/373207#M13037QiuCeme2018-02-02T10:34:16ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/373396#M13045
<P>Your phone is new so i would suggest take it back where u bought it. &nbsp;As far as i know it's a screen problem. &nbsp;Try *#0*# then tap the red blue green black. Some phone got fix just by doing this &nbsp;but if it dont solve it take it back to where u bought it. Im sure they will give you a new one</P>Sun, 07 Jan 2018 13:09:44 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/373396#M13045Saffi30002018-01-07T13:09:44ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/373399#M13046
Try *#0*# thrn tap the red blue green and black if it dont fix it take it back to wer u bought ur phone its a screen problemSun, 07 Jan 2018 13:11:26 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/373399#M13046Saffi30002018-01-07T13:11:26ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/373615#M13053
<P>I have a vertical green line on the right hand side of my phone was absolutely fine then just appeared I only got the phone end of October 2017 what could this Be? I also tried doing the red green blue and black thing and the line still appeared..</P>Sun, 07 Jan 2018 17:17:36 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/373615#M130532907952018-01-07T17:17:36ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/373623#M13055
<P>Thats almost the same as mine.. its hopeless to try fixing it. Just try to google samsung customer service chat .your phone is new ... so it is still under warranty the samsung customer service will give you a ticket number to send your phone in.. dont worry it will be free of charge and thry work fast too.. my only takes 1 week. The problem of that phone is thr screen lcd.&nbsp;</P><P>&nbsp;</P><P>&nbsp;Sorry for my english im a filipino so i suck 😄</P>Sun, 07 Jan 2018 17:27:48 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/373623#M13055Saffi30002018-01-07T17:27:48ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/400932#M13795
<P>Hi,&nbsp;</P><P>&nbsp;</P><P>I was worried that i had broke my s8, however other people are having the same problem.&nbsp;</P><P>&nbsp;</P><P>I have started seeing ghost lines on the screen faded in the background from previous apps and horizontal and vertical lines i have had open and now the keyboard is doing the same, this only started happening about 2-3 weeks ago.&nbsp;</P><P>&nbsp;</P><P>Can anything be done about this? or do i need to take it to a shop to be fixed.&nbsp;</P><P>&nbsp;</P><P>Thankyou.</P>Thu, 01 Feb 2018 15:54:24 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/400932#M13795tynishiamercerx2018-02-01T15:54:24ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/401442#M13823
<BLOCKQUOTE><HR />wrote:<BR /><P>Try swiping the bar to the left. It is where apps you use the most can be accessed quickly.</P><HR /></BLOCKQUOTE><P>LOL ^ this guy..</P>Fri, 02 Feb 2018 05:31:50 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/401442#M13823wall2018-02-02T05:31:50ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/401444#M13825
<BLOCKQUOTE><HR />wrote:<BR /><BLOCKQUOTE><HR /><LI-USER uid="360212"></LI-USER> wrote:<BR /><P>I'm using samsung galaxy s7 edge and have the same problem. But after i using it by looking at hd movie the line dissapear. But now it come again. I think this is a software bug. I hope samsung will fix this.</P><HR /></BLOCKQUOTE><P>Hi I looked into it further and it turned out to be a feature it's a short cut to apps... I looked on utube to turn it off all fine now...felt a bit daft to be honest ..but happy it's not a fault... give this ago if you haven't already&nbsp;</P><HR /></BLOCKQUOTE><P><BR />LOL ^ seriously, these people...</P>Fri, 02 Feb 2018 05:37:13 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/401444#M13825wall2018-02-02T05:37:13ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/403232#M13888
<P>Well... after sending my samsung 8+ back to the samsung service center on jan 10, and being told first that they would fix it promptly, I then recieved a message they did not have parts to fix the screen, and they would pay for a refund. After a multitude of calls, now it is Febuary 3 and I have still not even been provided with any service whatsoever! The service I have recieved is horrible, and they now are telling me, even though they cant fix my phone, they havn't decided they will agree to pay for it! They have had my phone for a month, done nothing, and apparently are using a bait and switch game on the phone to avoid paying for the phone, or replacing this brand new phone. I will be reporting this to the better business bureau. Samsung has my $1000.00 phone, wont fix it, and wont send me a replacement, or refund my money as they agreed to do! Now&nbsp; they are taking down each post I place here! Thanks for all your support with your faulty product Samsung!!</P>Sat, 03 Feb 2018 21:12:56 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/403232#M13888streetrodderbn2018-02-03T21:12:56ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/403247#M13890
<P>That aint right but i would suggest to chat with them again .. &nbsp;most of their customer service i talked to before was nice. &nbsp;And posting here won't really resolve your problem with your phone.&nbsp;</P><P>&nbsp;</P><P>Just keep messaging them in samsung customer seevice chat.</P>Sat, 03 Feb 2018 21:53:14 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/403247#M13890Saffi30002018-02-03T21:53:14ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/403248#M13891
And as far as i know they dont give a new phone anymore . They only fix phones now .Sat, 03 Feb 2018 21:54:36 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/403248#M13891Saffi30002018-02-03T21:54:36ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/435020#M15042
Hi, I have a samsung s8+ &amp; I just ran these tests as instructed above because my phone also has a bar running down the right side of the screen near the edge. During the test the bar was only visible with the green &amp; blue screens. Is there any way to go about fixing this without replacing the screen?Wed, 07 Mar 2018 17:27:56 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/435020#M15042Pere14532018-03-07T17:27:56ZRe: Galaxy S7 Edge vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/609346#M22188
<P>That is the setting I was using when this happened to me&nbsp; .how do you fix it?</P>Wed, 25 Jul 2018 02:28:49 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/609346#M22188Amberscott12192018-07-25T02:28:49ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/630626#M22982
<P>Hi, I ran the test on mine *#0*# and the only two colors showing those lines are the green and blue? Galasy S9+ no screen cracks&nbsp;</P>Sun, 12 Aug 2018 21:31:43 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/630626#M22982Vic012018-08-12T21:31:43ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/670466#M24308
<P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="3 tones of blue, one line at the volume down and on on the middle" style="width: 749px;"><img src="https://eu.community.samsung.com/t5/image/serverpage/image-id/40400i3CAA4C982AAE16F0/image-size/large?v=1.0&amp;px=999" title="received_272497610048522.jpeg" alt="3 tones of blue, one line at the volume down and on on the middle" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">3 tones of blue, one line at the volume down and on on the middle</span></span></P><P>&nbsp;</P><P>Hi guys,</P><P>&nbsp;</P><P>Can you have a look a look on the pic above? Did anybody face this issue? This is my second S8 plus with this problem.&nbsp;</P><P>Please let me know if there is something i can do, the phone never sustained major shock and it's having back protector.</P><P>&nbsp;</P><P>Thanks guys</P><P>&nbsp;</P><P>&nbsp;</P>Wed, 12 Sep 2018 18:46:18 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/670466#M24308Alexandru_Anton2018-09-12T18:46:18ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/670818#M24334
<P>My note 8 just started doing this but I only have one line and its green... My screen is not cracked smshes in any way it works fine but has a single green line down the center of it. I did the test where I dialed *#0*#. &nbsp;My results are that the green line disappeared in the red, blue, and black screen. But it stayed on the green screen. So if you have my ideas on how I can fix my green line let me know please.</P>Thu, 13 Sep 2018 07:35:14 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/670818#M24334Timh12018-09-13T07:35:14ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/697703#M25579
<P>I have&nbsp;<SPAN>SAMSUNG G892A Galaxy S8 Actiive. Had it a month. The bright white line appeared on the right hand side. I called AT&amp;T about a warranty replacement. The customer service person said this defect was only on the S7 and none of have been reported on the S8 Active. She didn't want to replace it. Saying I should contact Samsung. She wanted me to have it replaced by the insurance plan and I objected. At last after almost an hour on the phone arguing that the line was not caused by water damage. It was not caused by dropping. It was not caused by heat. That is was a defective problem with Samsung and its LCD screen. She then said she would send me a replacement. But when I sent back the defective one and it reached the facility in North Carolina, if the line was caused by my misusue of the phone I would have to pay the full price for the new one. I have taken a photo of the line on the LCD just in case I need to file a complaint with the Federal Trades Commission. Why won't Samsung do a recall and fix this? If this is not settled properly this is my last Samsung produce even if they sell a toaster.</SPAN></P>Wed, 03 Oct 2018 18:44:32 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/697703#M25579LCD2018-10-03T18:44:32ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/820511#M29161
Am having very similar problems right now, it's going over 2 months this is the my second s8plus I have swapped with similar problems, the shop I bought it from refused to change it for me unless I pay for it so right now am just managing the device, Samsung I can really use your help, please help us.Fri, 21 Dec 2018 00:49:49 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/820511#M29161Teni2018-12-21T00:49:49ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/820668#M29168
<P>Samsung changed my screen and also changed its battery. Excellent service. See them with all relevant paperwork. All the best</P>Fri, 21 Dec 2018 08:12:11 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/820668#M29168Mattgbcrisp2018-12-21T08:12:11ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/836515#M29606
<P>You don't get me do you? I was told to pay even with my relevant papers&nbsp;</P>Tue, 01 Jan 2019 14:09:44 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/836515#M29606Teni2019-01-01T14:09:44ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/877304#M30662
<P>From everything I'm reading, its apparently from water damage (or even excessive humidity), that may actually be separating the display/ screen. Though it seems to be permanent, I'm also reading that the svc screen *#0*# RGB run thru (I've seen someone posted) might help temporarily, but then also reading that running thru it may just be a matter of pushing on the screen where its separating). The bottom line solution seems to be taking advantage of any warranty left &amp; have the extensive/ expensive solution of just having the display replaced - always easier said than done, but everyone also seems to say the problem only gets worse with time. I've actually been looking on eBay for a less expensive way of getting an unlocked s8+ w a minor annoyance in the form of minimal missing pixels, now that I know more about that shady vertical pink line... Figures, after dropping my LG in a sink full of water, that I almost bought into the same issue all over again!</P>Tue, 22 Jan 2019 02:31:03 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/877304#M30662Gem61552019-01-22T02:31:03ZRe: Galaxy S8+ vertical lines on screenhttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/938889#M32047
<P>Hi&nbsp;</P><P>I have same problem with my new note8, but it is appear in bright colors. How did you fix this problem?&nbsp;</P><P>Thanks,</P>Fri, 22 Feb 2019 09:15:04 GMThttps://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-vertical-lines-on-screen/m-p/938889#M32047MohammadReza2019-02-22T09:15:04Z