Item specifics:

Style

Name Necklace/Love Necklace

Pendant Size

2cm*2.7cm(0.79"x1.08")

Hook

Single Hook

Chain type

Box Chain

Material

18k Gold Plated Silver

Birthstone:

Font:

Matching Puzzle Necklace for Couples With Name & Birthstone Gold Plate - Engraved PuzzlePiece Necklaces is one pendant is for you and the other is for a loved one. Each one may be engraved with a name, up to 10 script letters. This Couples puzzle Necklace are great for BFFs, sisters, moms, whatever works for you!

DELIVERY & SHIPPING

Delivery Time= Processing Time + Shipping Time

For every piece in our collection, the estimated processing time is listed on the product page. Add the processing time to the shipping time for an estimate as to when you will receive your order.

PROCESSING TIME

Processing time differs from product to product. All items are made-to-order and request 3-5 business days to handcraft.

SHIPPING TIME

Many factors contribute to delivery time. We make every effort to ship your product out as soon as possible within these time frames that are listed on each product page.

Method

Estimated Time of Arrival

Price

Standard Shipping

To US: 20-22 Business Days

To UK: 15 Business Days

Free

Expedited Shipping

To UK: 10-12 Business Days

To Other Countries: 15-18 Business Days

$6.99

Urgent Shipping

4-6 Business Days

$28.5

(Free over $150)

*Please note that the time frame mentioned above doesn't include production time and does not account for delays caused by vendors or service and weather disruptions.

SHIPPING INFORMATION

Please note that the shipping address will be take from PayPal record (PayPal checkout model).If your shipping address is different from your billing address, please specify this during checkout.

The address can be changed before we ship your orders. However we are unable to change the shipping method or address once we ship your orders.

TRACKING AN ORDER

You'll receive an e-mail that confirms your order has been shipped, issues your shipment tracking number, and provides a direct link to the carrier's package-tracking site. If you require further tracking information, please contact us.

When your order are shipped, you will receive a shipping notification email.

This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped. You can also check the status of your order from here

IMPORTANT

When the carrier returns an Undeliverable package because of address problem to us, you will be charged for reshipping costs,if you require refund.Please note that the personalized items there is a 30% restocking fee.

Should you not be totally satisfied with your items we offer 99 day returns and exchanges service to ensure you are left as happy as possible.

Please see here for the full list of terms and conditions for our refund and exchange policy.