Because of changes in the ZENworks architecture, ZENworks servers and managed devices cannot be upgraded from version 10.0.x directly to version 10.3. However, you can use a combination of ZENworks System Update and the installation media to go from 10.0.x to 10.3.

You cannot use the ZENworks 10 Configuration Management SP3 installation media to upgrade from version 10.0.x to 10.3. You must follow the directions in this section.

IMPORTANT:Because the upgrade process uses different versions of ZENworks Configuration Management, you must use different versions of the documentation to perform the upgrade. Ensure that you follow directions in the appropriate version of each guide referenced below.

Perform the tasks in the following sections to upgrade to ZENworks 10 Configuration Management SP3: