Success Stories

The Situation: Inefficient Email Document Exchange

Instead of waiting for the organization-wide rollout of a new ERP solution and risk falling behind its competitors, Diebold’s ES division decided to stay with Microsoft Dynamics SL. Next, they needed an automated EDI solution to replace their existing email-driven document exchange with ADI. The new solution needed to reliably support the transmission and integration of 1,000 purchase orders a day as well as timely acknowledgements, advance shipment notices (ASNs), and invoices.

The Solution: End-to-End EDI Document Integration

Diebold was looking for a quality EDI solution that was both tested and proven, and found that with eBridge Connections. In addition to providing a pre-built adapter for Microsoft Dynamics SL, eBridge also had pre-built connector for ADI that required only minor adjustments, enabling a complete, end-to-end integration.

The pre-built adapter for Dynamics SL was installed by the eBridge Connections Professional Services Group for integration with the 850, 855, 810, and 856 EDI documents being exchanged with ADI. Once implemented, they were immediately able to conduct business with ADI effectively and efficiently.

The Results

“The biggest plus is the ability to process orders quickly”, said Sam Accad, IT Director. “When we win a security contract, the client might want to start the work within a week. The challenge is getting the purchase order created and the equipment ordered in a timely fashion. Now with our EDI solution in place with ADI, the process is immediate.”

Integration Touch Points

Outbound

850 Purchase Order

Inbound

855 Purchase Order Acknowledgement

810 Invoice

856 Advance Shipping Notice

What would you say to other businesses considering eBridge Connections?

“It is very hard to find vendors and 3rd party providers of solutions that work specifically with Dynamics SL. We were fortunate to discover that eBridge Connections that had an adapter built for [Microsoft] SL,” said Sam. “Furthermore, they were able to provide a quality solution that was reasonably priced. It worked out very well for us.”

About Diebold

For more than 150 years, Diebold has brought together a combination of innovation, expertise and quality service to become a global leader in providing integrated self-service, security systems and services. Headquartered in the Canton, Ohio area, Diebold employs approximately 16,000 employees, with representation in more than 90 countries worldwide. In 2013, Diebold reported total revenue of US$2.8 billion. Diebold is publicly traded on the New York Stock Exchange under the symbol “DBD.”

About eBridge Connections

eBridge Connections delivers powerful, cloud-based ERP and accounting integration solutions that automate vital business processes and eliminate the need for manual data entry. The eBridge universal integration platform supports over 30 ERP and accounting systems including products from Microsoft, Sage, SAP, NetSuite, and Epicor. With connections to the leading eCommerce and CRM applications, plus hundreds of EDI trading partners, eBridge Connections has become the integration platform of choice for businesses worldwide.

“Integration has saved us at least 10 hours a week on just the fulfillment side. This new process has helped streamline the way our orders are inputted into Sage 100, and our team couldn’t be happier with the automation.
”

Kyle Brandt, Wilson Electronics

“Life at Char-Griller is better now with eBridge integration.”

Nicholas Williams, Char-Griller

“If your business is at a point where you are doing a lot of manual data entry and you need automate processes, I would definitely recommend looking at eBridge Connections. Now that we have an integration solution in place, I can’t imagine operating without it.”

Eric Marquardt, LifeCORE Fitness

“So far so good. We are happy to see this [ShipStation integration] process up and running.”

Jason Barnell, DroneNerds

“eBridge's team understood what we needed and helped us every step of the way. They were always available for whatever we needed as we developed our new systems and helped bring us from idea to implementation to real world application. I would like to say thank you to the entire eBridge family for all the time and effort they put in to help us achieve our goals and highly recommend them to any business that sells online.”