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Located about a mile out of town was relaxing. They had a shuttle into town every 3 hours with last one picking up at 9 pm, taxi after that. Pool area and staff were great. Rooms were so so. Shower head didn't put out much water, needed to be replaced or cleaned. Told 2 managers and nothing. I was told...

If you want to be easily welcomed into the beauty of life in Nicaragua but aren't quite ready to go "full hostel mode" and sleep on a cot inches away from 10 other travelers in one hot room... if your idea of adventure means you do NOT have plush wall to wall carpet, cable TV, and your hair done perfectly...

Dear Guest
Wow! Great review, thank you. It is great to see guests sharing their true experiences at the Surf Ranch. We are always working to improve and reviews like this show us we are on the right track. Thank you again, it was great to meet you, and we look forward to your return.
Thank you.

It took me 15 emails with the owner to coordinate the cross border shuttle between Costa Rica and Nicaragua advertised on the Surf Ranch's website. It should have been much easier. For anyone looking to do this in the future, save yourself the time (and money...the Surf Ranch charges $10 extra per person) and book directly with Caribe Shuttle. The...

Dear Guest
Thank you for staying with us at the Surf Ranch. You mention that it took 15 emails however I can count 4. We recently teamed up with a cross border shuttle and you were our first guests with us acting as the middle man to get the shuttle to pick you up from Liberia and bring you across...

Besides the pool there is nothing good about this "resort". The rooms are dark with no wifi, the a/c leaks a puddle on the floor, the toilets don't always flush and on our last morning the shower, which hardly worked to begin with, stoped completely mid-shampoo! I felt sorry for the staff who were mostly very friendly. The owners or...

Kelsey
Thank you for staying with us. I looked up your reservation, but I can't find anything recently, so you must have stayed with us awhile ago, as these problems sound like what we had in the past with some of the rooms. The rooms have been all renovated. The rooms are not dark and they all have WiFi. The...

We love our time in surf ranch, the place is in a good location, just a short ride outside of town, but also close to the beaches (remanso and hermosa), we really enjoyed the pool and relaxing in the chairs, not only is it quite hot at nigth , but the air conditioners in the bedrooms also help to make...

Dear Guest
Thank you for staying with us at the Surf Ranch Hotel & Resort. It was great to meet you and I am glad to see that you had an amazing vacation with us, we are honored. Looking forward to your return.

My wife and I were fortunate to manage a resort in Nicaragua and while living there we were able to travel to the surrounding areas to visit other hotels and resorts. We saw that Surf Ranch had some amenities that were much different from the usual hotels and decided to take a look. We sure were glad that we did....

As others have said, this is not in San Juan Del Sur, however, I understood that when I booked. Be aware that it is not walkable, and you will need a shuttle or your own vehicle to get there.
The common areas, pool and palapa bar are very nice and well represented by the pictures. Rock wall, skateboard park, Voce...

Dear Guest
Thank you for staying with us at the Surf Ranch. Yes on our website and listings, it shows the resort is 3km from downtown, with free shuttles, but we are the closest resort to the surf beaches. If staying in town you need to drive past the resort on the way to the surf beaches, as there is...

First of all, we made a huge mistake with my girlfriend. We booked 5 nights to this resort and moment we have done that booking, I started reading other people reviews and i was like can this be true?
Yes i know, that was my own stupidity to book the room before i even read those reviews. But anyway our...

Dear Guest
It is great to hear that you had no complaints about the resort itself, and it is too bad you did not stay to experience that full Surf Ranch experience that our guests have come to love.
As we talked about through email, our hotel has cancellation policies, the same as all hotels, and also you booked a...

We loved our stay! The staff was beyond polite and it is at a great location. We loved the jungle feel away from the city with only a 5 minute drive into town. Get the all inclusive alcohol package because the local beer (Tona) and Rum (Flor de Cana) are absolutely delicious and you'll want more! We would recommend the...

Spent 5 days at the Surf Ranch..really nice place with AC'd rooms. The first room I had (#3) had a horrid stench in the bathroom but the fine folks at the front desk were able to move me the next day (shout out to Adolfo!). The staff in general were super friendly and helpful. I took the all inclusive deal...

Dear Guest
Thank you for your recent stay at the Surf Ranch. It is an honor to see that you had an amazing time and that our staff attended to any issues at hand. Thank you for staying with us and we look forward to hosting you again.
Thank you.

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Surf Ranch Hotel & Resort Nicaragua/San Juan Del Sur

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