The #1 Internet technology for speed and reliability

The TELUS PureFibre network transmits data as particles of light, allowing large volumes of information to be sent to your home or business at close to the speed of light. Able to handle the demands of ever-increasing bandwidth heavy apps and games, its speed never degrades, enduring an always fast, always consistent connection, without lag or interruption.

Hybrid networkYour neighbourhoodYour homeFibreCopper

TELUS PureFibre networkYour neighbourhoodYour homeFibreFibre

Building out the TELUS PureFibre™ network

How to get fibre to your home

Check availability where you live

Building out the TELUS PureFibre network is a big job that takes many months. Once we reach your area, our crews first lay the fibre optic cables throughout your community, and then - with your permission - connect your home to the new network. Check your address to determine if you can get TELUS PureFibre services at your home or business.

Installing TELUS PureFibre service

To save you time, we schedule two-hour arrival windows. Our TELUS technician will first explain the installation process and obtain your consent before starting. Houses typically take between three and five hours while apartments and condos take between one and two.

Installation checklist:

Ensure someone 18+ years old is present for the duration of the appointment

If you live in an apartment or condo, arrange access to your building's phone room with your building manager

You will require your telus.com My Account login to complete the installation process with the technician.

Compare Internet 250/250 to your current speed

Compare Internet 250/250 to your current speed

Compare time to download or upload:

Select your current download or upload speed:

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Bundle up and save.

Save up to $230 on any new Smartphone when you add TELUS Mobility to your Telus PureFibre home services account.

9 out of 10 TELUS Mobility customers in communities with fibre say they have reliable wireless service.