We want you to be happy with your purchase. If you're not, depending on the type of product, you can make free returns in the UK via John Lewis shops, Royal Mail, Collect+, or MyHermes. If you need to arrange collection of large or heavy items, call us on 03456 049 049. For international returns queries, call us on +44 1698 545 454. Find out more about returns.

You'll find returns information on your delivery note. Unless faulty, we'd like you to make your return within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.

Q & As

Rated 5 out of 5 by Milliemoonshine excellent Jeans!
I love these Jeans, I have now brought 2 pairs, really comfortable, not baggy but not too slim on the legs.
07 July 2015

Rated 5 out of 5 by Ze66 Very good value
These jeans are perfect, hardwiring and value for money. The fit is excellent compared to more expensive jeans these are ideal. I am extremely satisfied.
23 June 2015

Rated 5 out of 5 by YorksMike Smart and easy to wear
I bought these as I thought they looked good but they also feel really comfortable to wear .Great Product
26 May 2015

Rated 4 out of 5 by Eddytheeagle Good quality jeans
I am pleased with the jeans . They are good quality denim and the material is soft and very comfortable with a good amount of stretch in them to add to comfort. I was pleased that they had zip fly not buttons.
19 May 2015

Rated 3 out of 5 by Beano29 Smart but.......
A very smart pair of jeans, however do not stretch that much compared to leading brands make of jeans.
13 May 2015

Rated 5 out of 5 by craftaholic Good fit and length
Purchased for my husband who is delighted with them. Good fit and length.
I bought 36R knowing that all jeans nowadays are long. Fits his 33" inside leg perfectly.
27 April 2015

Rated 5 out of 5 by Stevejc just bought two pairs
After buying a pair of blue wash a few months ago I decided to buy another pair plus the mid wash. These jean fit well and feel great. Soft with stretch without being a brushed jean. If you buy on line go by the picture of the jeans on the model not the jeans on their own where the jeans appear a lot lighter and faded on the thighs than they are in reality. Superior to jeans twice the price I tried.
11 April 2015

Rated 5 out of 5 by Primrose88 Blue Jeans
Fit well and no baggy knees. Perfect.
No more needs be said.
31 March 2015