Yayoi Kusama: Infinity Mirrors

Tickets

The FINAL members-only presale takes place on Mon, 6/18 at 9:00 a.m. Weekly ticket sales will occur on Mondays throughout the run of the exhibition beginning Mon, 7/16 at 9:00 a.m. Due to Labor Day (Mon, 9/3), that week’s ticket sale will occur on Tues, 9/4. Sales will take place online and phone only. Tickets sold during the weekly ticket sales will only include times for the week of purchase.

Tickets are $30 for adults, $15 for children 6–17, and free for children 5 and under (limit 2 children up to age 17 per adult ticket).

Tickets are nontransferable and nonrefundable. Ticket holders must present their government-issued ID at the time of entry. CMA members must also provide their valid membership card.

All tickets must be purchased or reserved online or by phone by calling 216-421-7350. There will be no on-site ticket sales.

CMA members have an exclusive opportunity to reserve tickets before the general public; free timed tickets are limited by level of membership and are not guaranteed.

Your membership must be valid through the date of your ticket. We recommend that if your membership expires on or before September 30, 2018, members should renew before the member presale so that they have the greatest number of options when booking tickets. To reserve tickets in the member presale, the last day to join or renew is June 14 (excludes mail renewals and new gift memberships). To verify, renew or upgrade membership levels, or to confirm log-in information, go to ClevelandArt.org/members or call the ticket center at 216-421-7350.

Based on the exhibition’s popularity, tickets are expected to book quickly. First choice of date and time may not be available, so have other date options in mind when reserving tickets.

Check back here and follow the museum on Facebook, Twitter, or Instagram to receive the most up-to-date information about this highly anticipated exhibition.

Member tickets: On sale Monday, June 18

*Open to ALL active members

Free timed tickets for members will be available on Monday, June 18, beginning at 9:00 a.m. Tickets will be limited by the level of membership.

There will be a limited amount of tickets available during the member presale. Tickets are not guaranteed, although we hope to accommodate as many members as possible.

All tickets must be purchased or reserved online or by phone at 216-421-7350. There will be no on-site ticket sales.

Phone sales: Beginning at 9:00 a.m. until sold out for that day. Online sales: Beginning at 9:00 a.m. until sold out for that day.

Ticket Limits:

Friend ($65): 1 adult ticket per membership

Partner ($90): 2 adult tickets per membership

Ambassador ($150): 2 adult tickets per membership

Fellow ($250): 4 adult tickets per membership

Contributing ($500): 4 adult tickets per membership

Partner level and above may reserve up to 4 children’s (up to age 17) tickets. Friend level may reserve up to 2 children’s (up to age 17) tickets. There is a limit of 2 children up to age 17 per adult ticket. No additional tickets are available for purchase at this time. Tickets are nontransferable and nonrefundable. You must present a government-issued ID and your membership card with tickets. Your membership must be valid through the date of your ticket. We recommend that if your membership expires on or before September 30, 2018, members should renew before the member presale so that they have the greatest number of options when booking tickets.

Public tickets: On sale Monday, July 16, and Weekly Throughout Exhibition

Timed tickets will be available for public purchase weekly througout the run of the show beginning Monday, July 16, at 9:00 a.m. There is a limit of 4 public tickets per transaction. All tickets must be purchased online or by phone at 216-421-7350. Tickets sold during the weekly ticket sales will only include times for the week of purchase.

There will be no on-site ticket sales. Please anticipate long wait times to reserve tickets. Members may acquire their complimentary tickets during this time if they did not participate in the member presale. Members who have already acquired complimentary tickets may purchase additional tickets at full price during this time.

Phone sales: Beginning at 9:00 a.m. until sold out.Online sales: Beginning at 9:00 a.m. until sold out.

The museum will offer limited weekly ticket sales throughout the run of the show. Weekly ticket sales will occur on Mondays throughout the run of the exhibition beginning Mon, 7/16 at 9:00 a.m. Due to Labor Day (Mon, 9/3), that week’s ticket sale will occur on Tues, 9/4. All tickets must be purchased or reserved online or by phone by calling 216-421-7350. There will be no on-site ticket sales.

Tickets are nontransferable and nonrefundable. You must present a government-issued ID with tickets. If you are a member, you must also present your membership card with tickets. Your membership must be valid through the date of your ticket. We recommend that if your membership expires on or before September 30, 2018, members should renew before the member presale so that they have the greatest number of options when booking tickets. There is a limit of 2 children (up to age 17) per adult ticket.

Exhibition

Yayoi Kusama: Infinity Mirrors celebrates the legendary Japanese artist Yayoi Kusama’s 65-year career. The exhibition spans the range of Kusama’s work, from her groundbreaking paintings and performances of the 1960s, when she staged polka-dot “Happenings” in the streets of New York, to her widely admired immersive installations and the US debut of her recent series of paintings, My Eternal Soul. Visitors have the unprecedented opportunity to experience seven of Kusama’s captivating Infinity Mirror Rooms, including Where the Lights in My Heart Go, exclusive to the exhibition’s presentation in Cleveland. Yayoi Kusama: Infinity Mirrors provides an unforgettable sensory journey through the mind and legacy of one of the world’s most significant artists.

FAQ

Ticketing Questions

How can I purchase tickets?

Tickets will be available online or by phone at 216-421-7350. There will be no on-site ticket sales. CMA members will have an exclusive opportunity to book tickets before the general public. Become a member for the first chance to reserve your ticket.

Members Presale: Monday, June 18 at 9:00 a.m.

Public: Monday, July 16, at 9:00 a.m., with a maximum of 4 tickets per transaction

The museum will offer limited weekly ticket sales throughout the run of the show. Weekly ticket sales will occur on Mondays throughout the run of the exhibition beginning Mon, 7/16 at 9:00 a.m. Due to Labor Day (Mon, 9/3), that week’s ticket sale will occur on Tues, 9/4. All tickets must be purchased or reserved online or by phone by calling 216-421-7350. There will be no on-site ticket sales.

Tickets are nontransferable and nonrefundable. Ticket holders must present their government-issued ID at the time of entry. CMA members must also provide their valid membership card. Your membership must be valid through the date of your ticket. We recommend that if your membership expires on or before September 30, 2018, members should renew before the member presale so that they have the greatest number of options when booking tickets.

How much are tickets?

Tickets are $30 for adults, $15 for children 6–17, and free for children 5 and under (limit 2 children up to age 17 per adult ticket).

What is a timed ticket?

All tickets are timed, which ensures entry to the exhibition at a reserved date and time. Timed tickets are required due to the popularity of the artist and the nature of the exhibition, which features seven Infinity Mirror Rooms, including one exclusive to the CMA. You enter six of the rooms and peek into one room. We recommend arriving early to ensure you are ready to enter the ticketing line at the appointed time on your ticket. Due to the popularity of the exhibition, latecomers may not be able to be accommodated.

Where can I park?

Parking is available in the museum’s attached garage, as well as at the garages and meters around University Circle. Due to the popularity of the exhibition, visitors are encouraged to arrive at least 20 minutes early, as on-site parking is not guaranteed.

How do I change the time on my ticket?

We are unable to accommodate requests for time or date changes.

Are tickets transferable?

Tickets are nontransferable, nonrefundable, and cannot be resold. Unauthorized duplication or sale of a ticket may prevent admittance. Ticket holders must present a government-issued ID at the time of entry. CMA members must also provide their valid membership card.

Can I purchase a ticket on site?

There will be no on-site ticket sales. Please purchase tickets online or by phone at 216-421-7350. Tickets are available during the scheduled presale times or during weekly ticket sales. Weekly ticket sales will occur on Mondays throughout the run of the exhibition beginning Mon, 7/16 at 9:00 a.m. Due to Labor Day (Mon, 9/3), that week’s ticket sale will occur on Tues, 9/4.

Do children require timed tickets?

All visitors require a timed ticket. Children 5 and under are admitted free, but they will still need a ticket to enter; this includes carried children or children in carriers. Due to the nature of the exhibition, one adult must be present for every two children attending it. Timed tickets help account for the time necessary to enter the gallery and go through the exhibition. Please keep in mind that the exhibition contains some mature content.

When is the exhibition open?

On select Tuesdays and Thursdays, the museum will remain open until 9:00 p.m. No other galleries will be open during this time.

You can find our full hours of operation on the Visit section of our website.

Is the exhibition family friendly?

The exhibition is open to all ages. However, here are some things to know before visiting:

All visitors need a ticket. Admission for children under 5 is free, but they still require a ticket.

Due to the nature of the exhibition, one adult must be present for every two children.

The experience will take up to two hours, with an average estimated wait time of 20 minutes per room.

Seating is limited within the exhibition.

Strollers are allowed into the Infinity Mirror Rooms. However, due to the rooms’ size restrictions, strollers cannot be turned around once inside them and must be backed out. The room sizes vary, with the narrowest entry point being 30 inches (77 cm) wide.

The exhibition contains some mature content.

There is no reentry, so be sure to eat and use the restroom before your entry time.

When should I arrive?

Plan to enter the line in the museum’s atrium 10 to 15 minutes before the time on your ticket. We advise you to anticipate delays due to local traffic and limited parking.

Can I come earlier than my reserved time?

Arriving early will not speed up your entry into the exhibition. You will be promptly admitted into the exhibition at the time indicated on your ticket. While you wait, enjoy the museum’s free permanent collection galleries and free exhibitions.

Is my ticket valid all day? Am I able to leave and return?

There is no reentry, so be sure to eat and use the restroom before your entry time.

What if I’m late or miss my ticketed entry time?

Tickets are nontransferable and nonrefundable. If you arrive more than 5 minutes after the time on your ticket, we cannot guarantee entry. We will attempt to admit you at the next available time slot that day, but late entry is not guaranteed.

Is the exhibition accessible?

Yes, the exhibition is accessible. The CMA offers front-of-line access to our visitors with disabilities, as well as special accommodations including a virtual reality experience. Contact us or ask front-line staff for details. For more information, see our Accessibility webpage.

Standard wheelchairs can enter and exit the Infinity Mirror Rooms one at a time. However, due to the rooms’ size restrictions, wheelchairs cannot turn around once inside them and must back out to exit. The room sizes vary, with the narrowest entry point being 30 inches (77 cm) wide.

The Exhibition Experience

What is the exhibition about?

Yayoi Kusama: Infinity Mirrors celebrates the legendary Japanese artist Yayoi Kusama’s 65-year career. The exhibition spans the range of Kusama’s work, from her groundbreaking paintings and performances of the 1960s, when she staged polka-dot “Happenings” in the streets of New York, to her widely admired immersive installations and the US debut of her recent series of paintings, My Eternal Soul. Visitors have the unprecedented opportunity to experience seven of Kusama’s captivating Infinity Mirror Rooms, including Where the Lights in My Heart Go, exclusive to the exhibition’s presentation in Cleveland. Yayoi Kusama: Infinity Mirrors provides an unforgettable sensory journey through the mind and legacy of one of the world’s most significant artists.

What are the Infinity Mirror Rooms?

The exhibition features seven Infinity Mirror Rooms, including one exclusive to the exhibition’s presentation at the CMA. The rooms are designed by the artist to be brief, immersive experiences: you enter six of the rooms, and peek into one room.

How long will the lines be to enter each room? How much time can I spend in each room?

Visitors are limited to 20 to 30 seconds in each room, which is the artist’s intent. Wait times for each room are estimated at 20 minutes. The experience will take up to two hours. The CMA offers front-of-line access to our visitors with disabilities; please contact us or ask front-line staff for details. For more information, see our Accessibility webpage.

How many people can be in a room at the same time?

The viewing platforms and areas are small. Two to three people may enter each room at a time. You may be asked by an attendant to enter with other visitors.

Is there reentry into the exhibition?

No, reentry is not allowed.

Can I enter a room more than once?

In order to accommodate as many visitors as possible, you may enter each Infinity Mirror Room only once.

Are the rooms wheelchair accessible?

Standard wheelchairs can enter and exit the Infinity Mirror Rooms one at a time. However, due to the rooms’ size restrictions, wheelchairs cannot turn around once inside them and must back out to exit. The room sizes vary, with the narrowest entry point being 30 inches (77 cm) wide. The CMA offers front-of-line access to our visitors with disabilities, as well as special accommodations including a virtual reality experience; please contact us or ask front-line staff for details. For more information, see our Accessibility webpage.

Is there an audio guide?

Kusama envisioned that visitors enter the Infinity Mirror Rooms and immerse themselves in the art. The experiential nature of the rooms do not require audio.

For CMA Members

As a member, do I need a timed ticket? How do I reserve one?

Yes, everyone requires a timed ticket to enter the exhibition, including CMA members. Members will have an exclusive opportunity to begin booking tickets before the general public. Free limited tickets will be determined by the level of membership.

Members Presale: Monday, June 18 at 9:00 a.m.

Do I need an active membership to book tickets?

Your membership must be valid through the date of your ticket. We recommend that if your membership expires on or before September 30, 2018, members should renew before the member presale so that they have the greatest number of options when booking tickets. The last day to join or renew in order to book in this window is June 14, 2018.

How do I access my membership account online?

If you don’t know your password, click “Forgot Password,” and enter the email you believe is associated with your membership account. If a match is found, an email will be sent to your registered email address with your log-in information.

How do I join or renew my membership to be part of the exclusive presale?

Join or renew your membership by April 5, 2018, to access this booking window. It’s easy to become a member:

IN PERSON: Visit any of our ticket center desks and your membership payment will be processed within minutes.

BY PHONE: Have a credit card ready and call the ticket center at 216-421-7350 (Sunday, Monday, Tuesday, Thursday, Saturday, from 9:00 a.m. to 5:00 p.m., or Wednesdays and Fridays from 9:00 a.m. to 9:00 p.m.).

I’ve booked my member tickets, but am I able to book additional tickets?

Members may purchase additional tickets during the limited weekly ticket sales throughout the run of the show. Weekly ticket sales will occur on Mondays throughout the run of the exhibition beginning Mon, 7/16 at 9:00 a.m. Due to Labor Day (Mon, 9/3), that week’s ticket sale will occur on Tues, 9/4. All tickets must be purchased or reserved online or by phone by calling 216-421-7350. There will be no on-site ticket sales. However, based on the exhibition’s popularity, tickets are expected to be reserved quickly, so we recommend booking your first-choice time slot, as you may not have another opportunity.

Do I receive guaranteed tickets with my member status?

Due to limited gallery capacity and popular demand, the exhibition will sell out quickly. Tickets are not guaranteed, although we hope to accommodate as many members as possible. Members have the exclusive opportunity to reserve tickets during our members-only presale. We advise members to act quickly.

Members Presale: Monday, June 18 at 9:00 a.m.

Are there special viewing opportunities for members?

To provide a more intimate experience, the CMA will offer members several exclusive opportunities to enjoy the exhibition before the public opening. Members will still be required to reserve a timed ticket for the member exclusive days. Tickets are not guaranteed.

Member Exclusive Days

CMA members:July 10 to 13

Both events are open to Supporting and Donor Circles members.

How many free member tickets can I reserve?

Free member tickets will be limited by the level of membership.

Friend ($65): 1 adult member ticket

Partner ($90): 2 adult member tickets

Ambassador ($140): 2 adult member tickets

Fellow ($250): 4 adult member tickets

Contributing ($500): 4 adult member tickets

Director’s Circle ($1,000+): 4 adult member tickets

President’s Circle ($2,500+): 6 adult member tickets

Founders Circle ($5,000+): 6 adult member tickets

Collector’s Circle ($10,000+): 6 adult member tickets

Patron Circle ($25,000+): 6 adult member tickets

Partner level and above may reserve up to 4 children’s (up to age 17) tickets. Friend members may reserve up to 2 children’s (up to age 17) tickets. There is a limit of 2 children up to age 17 per adult ticket. Tickets are nontransferable and nonrefundable. You must present a government-issued ID and your membership card with tickets. Your membership must be valid through the date of your ticket. We recommend that if your membership expires on or before September 30, 2018, members should renew before the member presale so that they have the greatest number of options when booking tickets.

As a member, can I secure nonmember paid tickets during the members’ booking dates?

No. Due to limited gallery capacity and popular demand, members may reserve only member tickets (based on membership type allotments) during the members’ booking dates. Additional guest tickets can be purchased during the limited weekly ticket sales throughout the run of the show.

As a member, can I reserve tickets for other members during the members’ booking dates?

You may only reserve tickets based on your own membership status. The purchaser must match the name(s) on file for the membership account.

If I am not a CMA member, but a member of the Museum Alliance Reciprocal Program or the Art Museum Reciprocal Network, do I qualify for free access to the exhibition?

Yayoi Kusama: Infinity Mirrors is not included in the reciprocal program. There will be a limited number of tickets released during the public presale and throughout the run of the exhibition. We highly recommend that you purchase tickets in advance

I couldn’t reserve a ticket during the members’ booking window. Can I still reserve a free ticket?

We are pleased to offer an exclusive opportunity for members to reserve a limited number of tickets before they go on sale to the public.

Member Presale: Monday, June 18 at 9:00 a.m.

If members did not purchase tickets during the member presale, they may acquire their complimentary tickets during the weekly ticket sales beginning Monday, July 16, at 9:00 a.m. Members who have already acquired complimentary tickets may purchase additional tickets at full price during this time.

Gallery Policies

Is photography permitted?

Nonflash photography for personal use is allowed inside the exhibition, except in the Infinity Mirror Room entitled All the Eternal Love I Have for the Pumpkins. Video recording and the use of tripods and selfie sticks are prohibited. Please be careful when taking photos in the Infinity Mirror Rooms, as many of the artworks are fragile. We encourage you to share your photos and tag them with #InfiniteKusama.

Can I use my cell phone?

Yes, but phones need to be on the vibrate setting; be respectful of other visitors when using your cell phone.

Since the Infinity Mirror Rooms are immersive, can I touch them?

Although you can peek or step into the Infinity Mirror Rooms, please do not touch the artwork. Keep a safe distance of two feet between you and the works of art.

Can I bring a stroller into the exhibition?

Strollers are allowed, but due to the rooms’ size restrictions strollers cannot be turned around once inside and must be backed out. While the Infinity Mirror Rooms have varying sizes, the narrowest entry point is 30 inches (77 cm) wide.

Should I check my bag?

Due to the unique nature of the exhibition, visitors are encouraged to check all bags. We may ask for bags that are 13 x 17 x 6 inches or larger to be checked. Nothing is permitted to be carried on one’s back. Please check your bag before heading to the exhibition entry in the atrium to avoid having to return to the coat check and miss your entry time. You will be requested to leave any unchecked bags outside the Infinity Mirror Rooms where CMA staff will be stationed. However, the CMA is not responsible for your belongings. You are encouraged to travel lightly when you visit. The CMA provides complimentary coat check services for prohibited items. Please see our Museum Policies for a list of these items.

Tours, Groups, and Events

Are public tours available?

There will be no public tours due to the unique and immersive nature of the installation.

Can I book my private event and include a visit to Yayoi Kusama: Infinity Mirrors?

Due to the exhibition’s popularity, we are not able to accommodate private events.

Are there discounts on group tours?

Due to the exhibition’s popularity, we are not able to accommodate group visits.

Can school groups tour the exhibition?

Due to the exhibition’s popularity, we are not able to accommodate school group visits.

To ensure the safety of our visitors and the works of art on view in Yayoi Kusama: Infinity Mirrors, the Cleveland Museum of Art reserves the right to refuse entry to or evict any person deemed to be intoxicated or affected by a prohibited substance. A ticket refund will not be issued.

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