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FIT9131 or FIT5131 or FIT9004 or FIT9017 or a least one quantitative unit such as mathematics or statistics at undergraduate level

Synopsis

Business processes must be designed to ensure that they are effective and meet customer requirements. A well-designed process will improve efficiency and deliver greater productivity. This unit will introduce students to analytical tools that can be used to model, analyse, understand and design business processes. Students will also gain hands-on experience in using simulation software as a tool for analysing business processes.

Outcomes

On successful completion of this unit, students should be able to:

describe business processes, their structures and how they fit in to the overall organisation objectives;

use analytical tools for modelling, analysing, understanding and designing business processes;

use simulation software as a tool for analysing business processes;

report to and advise management on business process design and re-engineering issues.

Assessment

NOTE: From 1 July 2019, the duration of all exams is changing to combine reading and writing time. The new exam duration for this unit is 2 hours and 10 minutes.

Examination (2 hours): 50%; In-semester assessment: 50%

Workload requirements

Minimum total expected workload equals 12 hours per week comprising:

Contact hours for on-campus students:

Two hours lectures

Two hours tutorial

Additional requirements (all students):

A minimum of 8 hours independent study per week for completing lab and project work, private study and revision.