All Bright LED Shoes orders include tracking which provides status updates to inform you when your order is out for delivery or if there is a problem with delivery. Orders can take up to 3 days for tracking information to become available so don’t worry right away.

Some common results we get asked about:

NOT FOUND / Tracking information is not available at this time.– did you order within the past few days?
Your local postal service has not been informed about your package yet, but it is likely still on it’s way. If you are concerned you can confirm by tracking with the sending postal service.

In Transit / Acceptance – delivering postal service has received notice of your order but not yet taken possession. This status can sometimes last 3 or more days due to customs.

Pre Shipment / Origin Post is Preparing Shipment – delivering postal service has received notice of your order but not yet taken possession. This status can sometimes last 4 or more days due to customs.