How do I reset my phone?

i can't call out or text. on text it comes up warning, failed. when i try to check my pre paid load balance it comes up try again. this happened before and shutting it off and turning it on worked. but now, that doesn't help.

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It's time to speak out for your right to repair

Dear New Yorkers,

Right now, New York has a chance to pass the first Fair Repair bill in
the nation. We have a chance to guarantee our right to repair electronics—like
smartphones, computers, and even farm equipment. We have a chance to help
the environment and stand up for local repair jobs—the corner mom-and-pop
repair shops that keep getting squeezed out by manufacturers.

It's time to speak out for your right to repair

Massachusetts,

The people of Massachusetts have always stood up for their
right to repair. In 2012, voters passed a law that ensured
residents' right to repair their car wherever they wanted.
Now, it's time to do the same for electronics.

With the Digital Right to Repair Bill, H.3383, we have a chance
to guarantee our right to repair electronics — like smartphones,
computers, and even farm equipment. We have a chance to help
the environment and stand up for local repair jobs—the corner
mom-and-pop repair shops that keep getting squeezed out by
manufacturers.

The Digital Right to Repair Bill requires manufacturers to
provide owners and independent repair businesses with fair
access to service information, security updates, and
replacement parts.

If you agree with us, find out who represents you in the
Massachusetts legislature. Tell them you support the
bipartisan Digital Right to Repair Bill. Tell them that you
believe repair should be fair, affordable, and accessible.
Stand up for the right to repair in Massachusetts.