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Student ECNET Account Deactivation Policy

The ECnet accounts and Pages folders of former students are maintained on Emerson's servers for a minimum period of one year after the last semester in which those students were registered. After that point, accounts are subject to deletion; all ECmail and Pages folders of former students are permanently removed and it is not possible to recover deleted email or Pages documents. Students who fall into this category are notified by email several times to allow them to prepare for this change.

If you have been notified that your ECnet account will be deleted, and you are still enrolled at Emerson or know of any other reason why your ECnet account and Pages folder should not be deleted, contact the IT Help Desk immediately by emailing helpdesk@emerson.edu.

Forward for Life

The Office of Alumni Relations offers a solution for email address changes that makes it easy to keep in touch no matter what your email address is. It's called "Forward for Life," and here's how it works:

Once you sign up, you'll be able to create your "Forward for Life" account by going to "Edit Account" on the left side navigation then click the "Email Forwarding" tab.

Forward for Life is a mail forwarder only; you must have a current non-Emerson email address in order to receive email. The address will end with @alumni.emerson.edu.

If you have a change of email address in the future, you can update your "Forward for Life" account by signing into the online community. If you have questions about Forward for Life, contact the Office of Alumni Relations at alumni@emerson.edu.