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I can't make outgoing calls

Whenever I try to make an outgoing call, the operator wants to connect me to someone who will take me credit card info to make a call. I already paid to make calls with my monthly bill from FreedomPop, why am I being asked again for my credit info? I can receive call just fine, tho. My email address is [email protected], thank you for any help

Both wi-fi and LTE are working now when I make outgoing calls. For outgoing calls, I had it configured for Premium Voice. I switched it to App, and I can make outgoing calls without being hooked up to wifi. At least I think that's what fixed it. Anyways, thanks for the help, everything's working okay now

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