Where to I enter a promo code on Agoda's site?

Agoda promo codes can only be used on pre-paid accommodation. If you're booking a stay that you're not paying for until you arrive, you won't be able to use a code to get a discount.

Once you've chosen your hotel and room type, you'll need to click "Book now" to lock in the deal.

You'll be brought to a page where you'll need to enter your booking details, including your name and contact information. On the right side of the page, you'll see a payment summary. There's a box that says "Promotion code" with an empty field next to it. Simply enter the code in here and press enter. A green check mark will appear and the below price will be adjusted.

Verified reviews. Only people that made a valid Agoda reservation can review the hotels.

Cons

Read the conditions carefully. Some reservations may be "non-refundable" or have special conditions attached to the reservation. Read the policies carefully before reservation to avoid disappointment.

No online chat. There's no live chat available with Agoda, but there is a 24/7 phone line available from multiple countries in multiple languages.

Common questions about Agoda

How do I make a booking with Agoda?

You can make a booking with Agoda by visiting the website or using the app on a mobile device. Use the search form and filters to find accommodation and flights to suit you and click “book” to start the booking process. You will need to fill in your details if it’s your first time, or you can log into your account for a faster process.

Can I book now pay later with Agoda?

Yes! When you make your booking you'll have the option to pay in full in advance or to pay when you arrive at the hotel.

Keep an eye out for listings that say "Low rate (non-refundable)", like the example below. These ones you need to pay for in advance. If it's not listed on the page, you'll be able to pay upon arrival.

What forms of payment does Agoda accept?

Visa

MasterCard

American Express

JCB

PayPal

What is the Agoda cancellation policy?

You will be asked to agree to cancellation conditions at the time of booking, and the cancellation policy specific to your reservation will be sent in your booking confirmation.

Unless mentioned otherwise during the reservation process Agoda does not charge a cancellation fee. Cancellations made after the deadline will incur a charge equal to at least one night of the original reservation.

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