Customer Care Advisor x 2

Reed Warrington are working with a largely successful client in the WA5 Warrington area and are looking to recruit a 2 CUSTOMER CARE ADVISORS for two 6 month contracts covering high workload, with the view of 2 permanent positions. The role will be based in their brand new site near to the Gemini retail park. The vacancy is a very exciting opportunity for someone looking to get a foot in the door with a growing business.

Our client is looking for two self-driven, results orientated, excellent communicators who is able to work on own initiative, and is focused on producing high quality work to join their Customer Care team.

Role duties include:

• Answering inbound calls• Adhering to KPI’s • Action of emails in a prompt manner• Booking and tracking collections• Tracking of consignments• Escalating customer queries and complaints to Customer Services Managers• Ensuring that the company satisfies both its internal and external customer needs

Role benefits:

• £17,500 Per annum • 37.5 hours per week between 08:00-18:00 Monday to Friday. • Weekend work is required on a rota basis (Currently 1 in 4)• Free parking on site• Excellent holiday package• Full training provided• Modern office surroundings• Excellent benefits package• Hard working team around you

Please apply directly or forward your full and up to date CV to David.Newman@reedglobal.com