Category: Calendar

Patients not showing up for doctor appointments is a widespread phenomenon in India. This can have dire consequences, especially due to the dearth of medical practitioners to address the health concerns of a growing population. Practo now enables doctors to mark “patient no-show” against an appointment. Empowered with this information, Practo can take necessary action […]

1. Events are usually created to show the doctor’s unavailability for extended periods of time. Click on the start time on the relevant date and select ‘Event’ from the pop-up window. 2. If the event is only for a few hours then you can mark off those hours as an unavailable on the Calendar. 3. […]

When you schedule an appointment for a patient, it is possible to add the reason for visit to the clinic, such as consultation, follow-up or name of procedure scheduled for the patient. 1. Select the ‘Planned Procedure’ tab from the pop-up window where you enter patient details to schedule appointments. 2. You can do the […]

1. To set your clinic timings, go to ‘Settings’ among the list of options on the left side of the screen. 2. Select the ‘Calendar’ option under Settings to make changes to your practice timings. 3. You can change the ‘Default Appointment Duration’ from the drop-down list of time slots available and the selected time […]

1. Hover over the name of a scheduled patient on the Calendar and select the ‘Delete’ icon next to the doctor’s name. 2. In the window that pops up you can choose the reason for cancellation and opt whether to delete the appointment permanently from the Calendar or not. 3. If you do not select […]

1. You can move an appointment around within the same week by simply dragging it from its existing time slot to the new one. 2. You can choose to notify the doctor and the patient about the new timing and click ‘Save’. When you do this the patient will receive a notification about the appointment […]

1. Not all the patients you receive will be pre-scheduled. You can easily add a walk-in patient to your Calendar by clicking on the ‘add walk-in appointment’ button over the patient queue. 2. The same window that opens for regular appointments will open up now, but with the time set to when you clicked on […]

1. The list of appointments for the day will be scheduled on the right side of your screen according the timings. 2. Using the drop-down menu option next to each patient’s name you can determine their position in the patient queue. Check in: When a patient arrives at the clinic, check them in. once you […]

1. To schedule an appointment, click on the relevant time slot on the Calendar. 2. A window will pop up where you can enter the patient details, which doctor the appointment is scheduled for, duration of the appointment, as well as whether any procedures have been scheduled. You can add a new or existing patient […]

The Calendar is the default view of your Ray account. Most tasks required for the clinic can be completed from the Calendar directly. This includes creating and rescheduling appointments, entering basic patient information, checking the number of appointments for the day, checking in patients, tracking patient queue, adding bills etc. 1. This is the overview […]