About a year ago I put fuel pump in my truck Autobest ( F****A) . I don't use the truc...

GetHuman-flcranda's customer service issue with Rockauto from September 2018

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The issue in GetHuman-flcranda's own words

About a year ago I put fuel pump in my truck Autobest ( F****A) . I don't use the truck much so I worked around the fuel gauge not working (reads full when the key is turned on) Hunting season is starting so I want to use my truck, dropped the fuel tank and tried to figure out what is wrong. As far as I can figure, the pump that came in the box marked F****A, probably is not the right pump for the box. The sending unit for the pump I got is exposed and when I look at advertised pumps listed F****A the sending units are enclosed. My fuel gauge works when I hook up the old pump but not the new one. Problem,,, I still have the box that the new pump came in but can't find the paper work. I think there is a ** month warranty of some sort. I was wondering if you had a record of my purchase and if so, what do I need to do????( I know I need to order a new fuel pump) Do you want this pump back??? I am still trying to figure out what this pump is supposed to fit. I can't put the old sending unit on the new pump (I tried )**Please let me know,*Fred Crandall @ *****@***.com

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