Jared on Tech

Jared Shockley, Information Technology Professional
This is my spot on the Internet for me to share my thoughts on technology, software, hardware, gadgets and IT in general. Please feel free to comment.

Microsoft Office 365 teams notified users of their system about the recent outages they suffered. In the notification, they explain the reasons for the outages seen and let users know that they do matter via a credit automatically applied to the monthly billing for Office 365. All in all, the transparency and credit goes a long way in keeping customer satisfaction on the product at high levels.