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When it comes to purchasing a refurbished laptop, the best refurbisher is Joy Systems, Inc. I could not tell it was refurbished. It looked brand new and worked perfectly. And what is more, they have 7x24 customer and tech support to handle any problem or questions you may have, especially when it comes to Lenovo. Best choice you can make!

Joy Systems, Inc. is the largest refurbished PC manufacturer in the US, utilizing over 100,000 square feet facilities. Since its inception (established in 2001) Joy Systems has processed over 3,000,000 refurbished monitors/PCs/laptops with emphasis on superb quality and zero tolerance for defects. Joy systems is proud to be setting the industry standard for quality refurbishing with strong attention to customer satisfaction.

Contact Information

Customer Service

For customer service inquiries or to initiate a return, please contact Joy Systems, Inc at service@joysystems.com or (732) 907-1593.

Return Policy

You can initiate a return for new and unopened items within 30 days of delivery for a refund. To qualify for a refund, items must be in new and unused condition with all original materials and/or accessories. If a return is not received at our processing facility within 30 days, it may be subject to a partial refund. You will be responsible for return shipping costs. However, if the return is a result of a fulfillment error, product defect, or damage incurred during shipping, we will refund the full cost of the merchandise. We will provide a pre-paid return shipping label for Non-Buyer's Remorse returns. All returns are subject to inspection, and if found not to be an error on our part, the return shipping costs will be withheld from your refund.

Please note: Recovery partition is included in storage. Operating System is pre-installed, no disc is provided.All Joy Systems PCs and laptops are covered by a 90-day warranty, which includes pre-paid shipping both ways within the contiguous United States.
All warranty services are handled by a highly trained group of technicians at our in-house location in New Jersey. Live technical support is also available between the hours of 9:00 AM and 5:30 PM EST Mon-Fri.

While we aim to supply accurate product information, it is sourced by manufacturers, suppliers and marketplace sellers, and has not been provided by Overstock.

Specs

Features

CPU Type

Intel Core i7

Computer Memory

16 GB

Hard Drive Capacity

256 GB,
256 gb

Audio Card Type

Onboard

Condition

Refurbished

Graphics Card Type

Intel

Hard Drive Memory Type

Solid State Drive (SSD)

Installed RAM

16 GB

Multi-Core Technology

Quad-core

Networking Capability

LAN,
Wireless RF(Radio Frequency)

Processor Brand

Core i7

Processor Manufacturer

Intel

Processor Type

Core i7

Speaker Type Included

Built-in

Standard Memory

16 GB

Dimensions

2.0 In. X 10.0 In. X 15.0 In.

Warranty

90 day Limited Distributor

Model Number

ThinkPad W520

Country of Origin

China

Verified Purchase

When it comes to purchasing a refurbished laptop, the best refurbisher is Joy Systems, Inc. I could not tell it was refurbished. It looked brand new and worked perfectly. And what is more, they have 7x24 customer and tech support to handle any problem or questions you may have, especially when it comes to Lenovo. Best choice you can make!

BB Rand
Feb 12, 2018

Verified Purchase

Never buy a refurbished computer. It is a crapshoot at best. It is not just one program that doesn't work; many do not work and it seems random; in my case two browsers with different engines and a tuneup utility. When I use Pandora and Tunein, some audio streams do not play. Other computers on the same network play those streams fine. The problems just seem to crop up and support will not help. Buy all computers brand new; these refurbishers are a ***

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Shipping & Returns

Joy Systems, Inc. is the largest refurbished PC manufacturer in the US, utilizing over 100,000 square feet facilities. Since its inception (established in 2001) Joy Systems has processed over 3,000,000 refurbished monitors/PCs/laptops with emphasis on superb quality and zero tolerance for defects. Joy systems is proud to be setting the industry standard for quality refurbishing with strong attention to customer satisfaction.

Standard Return Policy for Electronics:

The items must arrive at our warehouse within 30 days of purchase. You must return items in their original
condition to qualify for a full refund. We will issue a partial refund of up to 70 percent if returned items have
been opened, used, or returned late.
More
Details

For your protection, all orders are screened for security purposes. If your order is selected for review, our Loss Prevention Team may contact you by phone or email. There may be a two business day delay to process your order.

** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be
delivered.

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