Monthly Archives: September 2016

So you’re having a difficult conversation and they start to cry. What do you do? I get asked this a lot, because it happens quite often. When someone cries in a difficult conversation it’s awkward and in my experience most of us are unsure what to do and most of us feel guilty because we […]

I get asked this a lot. How soon should I have the conversation: too quickly seems like I’m nit-picking, too long and it can seem to late. What time of day? What day of the week? And more. And it’s tricky because we do want to pick our moment as best we can but this […]

Looking for a great book to read as a leader for read a book day? I thought I’d share some of my favourites: Good to Great, by Jim Collins – one of the best leadership books (but might be hard to read in a day) Legacy – 15 lessons in leadership by James Kerr – […]