Yale-New Haven Hospital is the flagship hospital for Yale New Haven Health System. As such, it shares its vision, mission and values. The vision is to enhance the lives of those we serve by providing access to integrated, high-value, patient-centered care in collaboration with others who share our values. The vision acknowledges the need to carefully choose partners to achieve our goals.

The four-pronged mission of the hospital remains committed to innovation and excellence in patient care, teaching, research and serviceto our communities.

Our new system-wide values reflect responses for a "desired culture" from our employees, leaders and physicians, which are expected to be demonstrated in both individual and organizational behaviors. These values are patient-centered, accountability, integrity, respect and compassion.

Each
year, the Closer to Free community, which consists of cancer survivors,
patients, their family members and friends, come together to participate in a
bike ride that raises money to support programs and research at Smilow Cancer
Hospital at Yale New Haven. The event also raises people’s spirits and
instills a terrific sense of belonging to something much larger – an incredible
caring community. This year the event will take place on Saturday,
September 9th, 2017. Participants will have the opportunity to
ride the popular 10 mile route, as well as the wonderfully scenic 25, 62.5 or
100 mile routes.

The
all-day event kicks off at the Yale Bowl in New Haven, where thousands of riders,
volunteers and supporters are gathered for the opening ceremony. After
riders leave the Bowl, all bikers are routed to stop at the entrance of Smilow
Cancer Hospital. Here they are cheered on by patients, their families,
hospital staff, ride sponsors and volunteers. Riders always talk about
this moment as the inspiration that fuels them during their ride. The
excitement and enthusiasm is contagious, as expressed here in the patient story
below:

Christine Festa

Volunteer 2016, 2015, 2014 and 2011

One of the highlights of every Closer to Free
Ride is the Smilow Salute, when our riders get to see and embrace the staff and patients
they’re riding for. This year is Christine Festa’s second year volunteering with the Smilow Salute
Cheer Team. Her surgery and recovery at Smilow in

2014 coincided with the Closer To Free
Ride, where she found herself down on the street experiencing something that would stick
with her forever. She knew she needed to be back after her discharge.

“During my stay at Smilow, I didn’t know
the results of my biopsies but I did know, deep down, that remaining in a positive frame of mind
was the right path,” she remembers. “I was determined to let everyone know by my smile that I
was strong.” Christine’s nurses, doctors and other caregivers at Smilow responded to and
supported her positive attitude. She gained just as much by venturing off her floor to attend the
Ride. She was inspired to watch the Ride
primarily for those patients who could not physically make it downstairs. It was not easy to get her
moved out for the trip to the street but her nurse made sure she was ready – at least PJ’s would be a
step-up from a hospital gown! Downstairs, Volunteer Annie Kaplan zoomed right in on her in an
attempt to feed her. Upon learning that Christine was on a clear liquid diet, Annie sent her
husband to buy her an apple juice. “I am still amazed by how welcoming and supportive the entire group
was,” Christine says. “Their generous kindness gave me strength and hope.”

Christine remembers being down on the
street to watch the ride with so many from Smilow. “There is an energy you can feel when
watching that ‘wall of riders’ move past you - it’s electrifying!” she recalls. “You know
instinctively that, along with riding for their own loved ones, they ‘Ride for YOU’. The riders’ energy is
combined with that of the patients, caregivers and volunteers in attendance; some holding
posters and cheering exuberantly, some quiet and reflective, all demonstrating their
gratitude to the riders – It is so inspiring!”

A CTF Ride marshal abruptly approached
Christine and said “I want to take a picture with you” as he pointed to her. “It was an incredible
feeling, that someone I didn’t even know wanted me to know that my condition mattered – not just
to my friends and family but even to a stranger,” she marvels. As a volunteer, Christine
recognized that same marshal at the 2015 Ride and was also able to cheer on her oncologist, Dr.
Deshpande, as he biked past Smilow. Christine says that volunteering on the
CTF Ride is an honor. While shy to solicit for donations, having a page on the CTF Ride website
makes it easier. She’s grateful to ALL donors to CTF and for all that the Ride provides. “I truly
wish every patient could experience what I was blessed to receive in person from the CTF Ride”, she
says. “In some small way I want to pay-it-forward and be there for other patients in honor of
Annie, my fabulous nurses and caregivers, Drs. Han, Deshpande & Rutherford and their
associates, and everyone I’ve met through CTF. My goal is to make another
patient feel as special as they all made me feel that awesome autumn morning.”

The
four routes will take participants through New Haven, Hamden, West Haven,
Woodbridge, North Haven, Durham, North Branford, East Haven, Branford,
Guilford, Madison, Clinton, Westbrook, Chester, Essex and Old Saybrook. There
are strategically placed rest stops throughout the course, where riders can stop
to refresh themselves, with water, sandwiches, oranges, bananas and other high
protein snacks and then they are cheered back onto their course. Riders finish at the Yale Bowl, where they
will rejoin all who are waiting for them. All day long at the Bowl, one
can experience live entertainment, children-friendly games and enjoy food,
beverages, and even a beer garden, as well as view some educational exhibits. The
festivities conclude after the last rider crosses the finish line to the cheers
of hundreds from the Closer to Free community, still gathered for this special
moment. All are welcome to join the
activities. To register to ride or volunteer please
visit www.rideclosertofree.org.

A Great Opportunity Ending DateSept 30 2017

At A Glance

Year of Incorporation1966

Former Names

General Hospital Society of Connecticut

State Hospital

New Haven Hospital

Grace-New Haven Hospital

Yale-New Haven Hospital

Organization's type of tax exempt statusPublic Supported Charity

Organization received a competitive grant from the community foundation in the past five yearsYes

Leadership

CEO/Executive Director Marna P. Borgstrom

Board Chair Mary C. Farrell

Board Chair Company AffiliationFinancial Advisor

Financial Summary

Projected Revenue$2,565,823,004.00

Projected Expenses$2,501,080,000.00

Statements

MissionYale-New Haven Hospital is the flagship hospital for Yale New Haven Health System. As such, it shares its vision, mission and values. The vision is to enhance the lives of those we serve by providing access to integrated, high-value, patient-centered care in collaboration with others who share our values. The vision acknowledges the need to carefully choose partners to achieve our goals.

The four-pronged mission of the hospital remains committed to innovation and excellence in patient care, teaching, research and serviceto our communities.

Our new system-wide values reflect responses for a "desired culture" from our employees, leaders and physicians, which are expected to be demonstrated in both individual and organizational behaviors. These values are patient-centered, accountability, integrity, respect and compassion.

Background

Yale New Haven Hospital (YNHH) was founded in 1826 as the
first hospital in Connecticut and the fourth voluntary hospital in the nation,
with 13 beds and an affiliation with the medical institution of Yale College,
founded in 1810. The hospital’s name changed throughout the years to reflect
new alliances, but the fundamental mission of the hospital stayed constant.
Founded as a charitable institution for the care of the poor, the role of the
hospital soon expanded to include care for the entire community.

Today, Yale New Haven Hospital is a non-profit, 1,541-bed
tertiary medical center receiving national and international referrals. Yale
New Haven Hospital includes Smilow Cancer Hospital at Yale New Haven, Yale New
Haven Children's Hospital and Yale New Haven Psychiatric Hospital.

Relying on the skill and expertise of more than 4,500
university and community physicians and advanced practitioners, including more
than 600 resident physicians, Yale New Haven Hospital provides
comprehensive, multidisciplinary, family-focused care in more than 100 medical
specialty areas. In FY16, there were
79,801 inpatient discharges and 1.2 million outpatient encounters, while there were nearly 152,800
Emergency Department visits, which demonstrate the clinical
depth and breadth of the hospital’s reach.

Since its founding, the hospital has been an institutional
anchor in the community and the safety net hospital for the region, serving as
the largest provider of free and under-reimbursed care in the State of
Connecticut in terms of numbers and percentages. In FY16, YNHH provided $124.1
million in total uncompensated care, which includes $88.4 million in free and
charity care, plus $35.7 million in bad debt.

As the primary teaching hospital for Yale School of Medicine
(YSM), we have supervised physician residents and fellows supporting our
medical staff by providing around-the-clock coverage and insightful,
research-supported patient care.

Yale New Haven Hospital regularly ranks among the best
hospitals in the U.S. and is accredited by The Joint Commission. In conjunction
with YSM and Yale Cancer Center, YNHH is nationally recognized for its
commitment to teaching and clinical research.

In addition to providing quality medical care to patients
and families, Yale New Haven Hospital is the second largest employer in the New
Haven area with more than 12,000 employees. We are also the flagship member of
Yale New Haven Health System.

Impact

We are pleased to share a few of Yale New Haven Hospital’s
(YNHH) accomplishments from Fiscal Year 2016, which include the following:

In January, the hospital opened a 15-bed inpatient unit for
bariatric and gastrointestinal surgery patients at the Saint Raphael Campus
that was specially designed to meet the needs of bariatric patients and is a
key component of the Hospital’s multidisciplinary Bariatric Center.

The new Smilow Cancer Hospital (SCH) Phase I Clinical Trials
unit opened on Park Street. The unit,
which includes 12 infusion chairs and four exam rooms, is the first expansion
of SCH’s infusion space since it opened in 2009, and is uniquely designed to
manage patients who are enrolled in early therapeutic clinical trials.

The YNHH Transplantation Center (YNHTC) announced the
formation of a new Center for Living Donors at YNHH, which is expected to be
opened in the coming months. The
Center’s services include long-term, follow-up care at no out-of-pocket cost to
the living donors of a kidney or liver to a transplant recipient. The YNHTC received national acclaim for its
role in facilitating a revolutionary organ transplant between two HIV-positive
patients, which was the nation’s first organ transplant of this kind, and was
one of eight transplant centers to receive approval from the United Network for
Organ Sharing to accept organs from HIV-positive donors. In addition, the YNHTC celebrated a milestone
when it performed its 1,000 living donor kidney transplant in May, 48 years
after it performed its first living donor kidney transplant in 1968.

YNHH took part in several medical breakthroughs. It was the first hospital in Connecticut to
perform a new, less invasive procedure to help clear carotid arteries using the
TransCarotid Artery Revascularization (TCAR) procedure, which protects the
brain from stroke risk during carotid artery stenting. The nation’s first thyroidectomy through the
mouth was performed, which avoids visible scarring in patients.

Needs

Philanthropic goals support
hospital initiatives and healthcare programs that fall within the scope of the
hospital’s major service lines – Heart & Vascular; Cancer (Oncology);
Transplantation; Children’s (Pediatrics); Neurosciences; Women’s Health; and Musculoskeletal
Care. Capital projects focus on improving aging facilities to meet
technological advances and new standards of care. Top five most pressing needs
include:

To support a “Comprehensive
Neurovascular and Stroke Treatment Center” (goal $50 million)

In response to the tragic
opioid epidemic that has affected thousands of families in Connecticut, this
year we are placing special emphasis on supporting programs in the hospital's
Emergency Department particularly, “Expanding
Project ASSERT: Providing Pathways to Resilience and Recovery.”
Project Alcohol and Substance Abuse Services Education and Referral to
Treatment (ASSERT) is designed for patients who have overdosed or are at-risk
for overdosing. After screening, they
are provided a brief negotiation interview intervention by specially trained
Health Promotion Advocates and are referred to a specialized treatment facility
or provided medication assistance treatment.

CEO Statement

Yale New Haven Hospital is committed to providing unparalleled value to the people we have the privilege of serving. This means focusing on the quality and safety of care we provide as well as the patient’s perception of her experience. It also requires that we be mindful of the fact that people are personally paying for more of their healthcare and we need to manage the costs of care carefully.

This year, Yale New Haven experienced strong patient volume, continued progress towards sustaining a culture of safety and quality and numerous clinical program breakthroughs and advancements. They would not have been possible without the engagement, expertise and innovation of our employees and medical staff, the leadership of our board and management team and the support of our friends, donors and members of our community.

Awareness of YNHH as a leading destination hospital increased during 2016 with the Hospital and Yale New Haven Children’s Hospital both ranked by U.S. News & World Report. We also continue to serve as a community hospital providing comprehensive, compassionate family-centered care during 1.2 million outpatient encounters and to more than 79,800 inpatients.

During 2016, we opened a 15-bed inpatient unit for bariatric and gastrointestinal surgery patients, opened the new Smilow Cancer Hospital Phase I Clinical Trials Unit and announced the formation of a new Center for Living Donors which will provide long-term follow-up care at no out-of-pocket costs to the living donors of a kidney or liver to a transplant recipient. The hospital was redesignated a Magnet Hospital, earned the Joint Commission’s Gold Seal of Approval for Chest Pain certification and was one of only 354 hospitals out of more than 5,600 in the United States to earn international recognition as a Baby-Friendly birth facility.

Board Chair Statement

It
is a privilege to serve on the Board of Trustees of Yale New Haven Hospital and
to continually evaluate current and future strategies to ensure the hospital’s
ongoing success required by this ever-changing healthcare environment.

Yale New Haven Hospital is focusing on ensuring a culture of patient safety and clinical quality, employee engagement, financial performance and leading destination clinical programs.

It is a unique and rewarding experience to work alongside the hospital leadership and the extremely gifted, talented and compassionate healthcare professionals who strive to provide excellent family-centered care to our patients every day.

Service Categories

Primary Organization CategoryHealth Care / Hospitals

Tertiary Organization CategoryHealth Care /

Areas Served

Ansonia

Bethany

Branford

Cheshire

Derby

East Haven

Guilford

Hamden

Madison

Milford

New Haven

North Branford

North Haven

Orange

Oxford

Seymour

Shoreline

Wallingford

West Haven

Woodbridge

Bethany

Lower Naugatuck Valley

Shelton

State wide

Other

YNHH serves municipalities across New Haven, Fairfield and
Middlesex Counties. As an acute care tertiary medical center, YNHH receives
national and international referrals. Referring physicians may use the Y Access
Line to transfer patients, with trained paramedics assisting with admission
processing and critical care air transport, using the Health System’s
inter-hospital emergency helicopter, SkyHealth – a joint venture between the
Health System and the Northwell Health (formerly North Shore-LIJ).

The Yale-New Haven Hospital Heart and Vascular Center is the largest provider of heart and vascular services in Connecticut and performs virtually all cardiac and vascular procedures currently available worldwide. The Cardiovascular Medicine Program delivers the full continuum of cardiac care. A multidisciplinary approach unites cardiovascular specialists in all aspects of cardiology care and is dedicated to restoring health to patients with all stages and types of heart disease, including many who believe they are without options.

The Center for Advanced Heart Failure, Mechanical Circulatory Support and Heart Transplantation provides comprehensive evaluation, management and treatment for patients with heart failure. Patients have access to the full spectrum of life-saving heart care, ranging from the least-invasive drug therapies to state-of-the art surgery, including transplant.

Established in 2000, the Aortic Institute at Yale-New Haven provides comprehensive management for patients with aneurysms or aortic ruptures. Services offered include monitoring of aneurysm activity, screening of family members and surgery and stent grafting for large aneurysms. The Aortic Institute's nationally recognized surgical team has developed the criteria used worldwide to determine when an aneurysm requires surgery or when it can safely be followed without surgical intervention.

Smilow Cancer Hospital (SCH) at Yale new Haven is a partnership between Yale-New Haven Hospital, Yale School of Medicine and Yale Cancer Center that consolidates all of the hospital’s cancer services, into a single world-class cancer hospital. The hospital brings together some of the nation’s best minds to develop new methods to prevent, diagnose and treat cancer. Multidisciplinary teams of professionals who specialize in Smilow’s 12 cancer programs meet to discuss each patient’s diagnosis and target therapy options to the genetic abnormality in a patient’s cancer, resulting in the development of a unique, comprehensive treatment plan for each patient.

The hospital offers the latest in screening, diagnosis, genetic counseling, treatment, psychosocial support, pain management, rehabilitation, long-term, follow-up care. Smilow Cancer Hospital is dedicated to interdisciplinary cancer research in basic science, translational research, prevention and control. In FY2016, SCH treated a total of 62,294 patients in FY2016. Of that total, 21,906 were cared for at the main campus and 40,388 patients were served at the Smilow Care Centers throughout the state.

In FY16, Smilow Cancer Hospital and eight of the ten Smilow Care Centers received the Quality Oncology Practice Initiative certification from the American Society of Clinical Oncology's Institute for Quality. The certification for outpatient hematology-oncology practices signifies an exceptional commitment to excellence in ongoing quality improvement.

From motherhood through menopause, Yale-New Haven Hospital
is committed to meeting the specialized health care needs of women. Our
multidisciplinary team of professionals work together using the most
technologically advanced, research-based methods to prevent, diagnose and treat
women’s medical issues all in a safe, family-friendly environment.

Programs like Me & My Baby have provided newly enrolled
mothers access to prenatal and pediatric care, health education, and care
coordination and prescription drug coverage. It is the only program in the New
Haven area to offer free pregnancy testing and counseling by a registered
nurse.

Comprehensive outreach, education and patient
navigation programs are conducted in the community to reduce breast cancer
health disparities among underserved. These programs bring cutting edge,
evidence-based scientific information outside of the medical center and into
the everyday lives of women from the Greater New Haven area.

YNHH has embarked on an important project to create a destination Center for Musculoskeletal Care (CMC). Guided by unparalleled teaching, research and commitment to patient and family-centered care, the CMC will emphasize collaborative treatment plans designed by care teams. The project, expected to cost $15 million for Phase 1, will be an investment to revitalize space at the Saint Raphael Campus that will house specially designed CMC operating rooms, patient floors and specialty clinics.

Under the leadership of nationally recognized orthopedic surgeon, Mary I. O'Connor, MD, the Center will help patients with a plethora of diseases and conditions ranging from arthritis to vasculitis. It will serve as a model of care for those with musculoskeletal related issues, including our aging population. The Center will give patients access to superior health care close to home; impact the local economy by creating more jobs and with healthcare professionals relocating here; help businesses by expediting the return of injured/sick employees to work; and, draw more patients, consumers and their families to the area.

In 1993, Yale-New Haven
Children’s Hospital (YNHCH) was built as a hospital within a hospital. While the
Neonatal Intensive Care Unit (NICU) was built to cutting edge
standards of the day, technology has progressed and equipment has become larger
and more sophisticated enabling doctors, nurses and staff to care for preterm
and critically ill infants born as early as 23 weeks of gestation. As a result
of this success, our patient’s conditions are increasingly complex and the care
provided has become more complicated.

The hospital delivered 6,020
babies in FY2015, of which 849 were admitted to the NICU. Preterm babies and
critically ill infants admitted to the NICU are born with major developmental
problems requiring special care procedures or surgical interventions.

The campaign to advance Neonatal Intensive Care
at YNHCH focuses on the need to design and build our Labor and Delivery,
Maternal Special Care and NICU as an environment that enables family-centered
care, as a necessary element of care. This will improve short and long term outcomes for NICU babies with an
environment that reduces stress and is conducive to healing, while increasing
family participation in care.

ExperienceMarna Borgstrom is the President and Chief Executive Officer of the Yale New Haven Health System (YNHHS) and Chief Executive Officer of Yale-New Haven Hospital. YNHHS includes Bridgeport, Greenwich and Yale-New Haven Hospitals and their related activities, as well as a physician foundation, Northeast Medical Group. Yale-New Haven Hospital is the 1,541 bed primary teaching hospital for the Yale University School of Medicine. She began her career at Yale-New Haven Hospital more than 30 years ago. Her varied roles have taken her from a post graduate fellowship, to various staff and management roles, to her 1994 promotion to the position of Executive Vice President and Chief Operating Officer. She assumed her current position in 2005. Marna holds a Master of Public Health degree in Hospital Administration from the Yale University School of Medicine and a Bachelors degree in Human Biology from Stanford University. She is a lecturer in Yale University’s Department of Epidemiology & Public Health, Health Policy & Administration Division. She serves on several national and local boards, including VHA, Inc. in Dallas, the Association of American Medical Colleges, the Coalition to Protect America’s Healthcare and the Connecticut Hospital Association. Marna has been the recipient of several awards recognizing her community involvement including: The AHA’s Grassroots Champion Award, the Anti-Defamation League’s Torch of Liberty Award and Business New Haven’s Business Person of the Year. She is also the recipient of the Greater New Haven Chamber of Commerce Community Leadership Award and the United Way Alexis de Tocqueville Herbert H. Pearce Award. In May of 2011, she was awarded an honorary Doctor of Humane Letters by Quinnipiac University.

Yale-New Haven Hospital assesses and addresses the healthcare needs of our community and coordinates many outreach, health screening, and health promotion programs in collaboration with established community partners.

Yale-New Haven Hospital serves as the primary teaching hospital for the Yale School of Medicine and collaborates with a number of other colleges and universities across the state to educate and train the next generation of caregivers.

Yale-New Haven Hospital, Yale University and University College London and its associated hospitals have formed a unique collaboration to advance biomedical research and healthcare throughout the world to improve the human condition through translational medicine.

Affiliations

Affiliation

Year

Greater New Haven Chamber of Commerce

1941

Awards

Award/Recognition

Organization

Year

Hospital Accreditation

The Joint Commission and the Centers for Medicare and Medicaid Services

Centers for Medicare and Medicaid Services (CMS) and The Joint Commission

2013

Top 100 technology leaders

CIO Magazine

2011

Center of Excellence in Life Support

Extracorporeal Life Support Organization

2010

Great Places to Work in Healthcare

Becker's Hospital Review

2012

Best Doctors

New York Magazine

2013

100 Most Wired Hospitals

Hospitals and Health Networks

2012

100 Best Companies for Working Mothers

Working Mother Magazine

2011

Best Places to Work in Connecticut

Hartford Business Journal

2011

100 Best Places to Work in Healthcare

Modern Healthcare Magazine

2011

Top 10 Nonprofits for Executive Women

National Association for Female Executives (NAFE)

2014

Best Workplaces for Commuters (BWC)

National Center for Transit Research (NCTR)

2012

LEED certification - Smilow Cancer Hospital

The U.S. Green Building Council

2011

Marna P. Borgstrom Top 25 Women Leaders in Healthcare

Modern Healthcare Magazine

2013

Full Accreditation as a Chest Pain Center

Society of Cardiovascular Patient Care

2012

Level 1

ACS Bariatric Surgery Center Network Accreditation

2010

Silver - The Medal of Honor for Organ Donation

U.S. Department of Health and Human Services

2009

National Surgical Quality Improvement Program

American College of Surgeons

2010

Best Hospitals

US News & World Report's

2015

Best Children's Hospitals

US News & World Report's

2015

Stroke Gold-Plus Quality Achievement Award

American Heart Association American Stroke Association

2015

Top Doctors

Connecticut Magazine's

2014

LGBT Healthcare Equality

Human Rights Campaign Foundation

2014

Comments

CEO Comments

The Hospital was recognized US News & World Report among the best hospitals in the country in ten adult and seven pediatric specialties. It was also recognized among the 100 best places to work in healthcare, a top company for executive women and one of the best workplaces for commuters.

It was recognized as a Level 4 Epilepsy Center, re-certified as an Advanced Primary Stroke Center and received LEED certification for the Smilow Cancer Hospital.

While 990's are due each year on February 15, it is our practice to extend the file date to August per decision of management. Consequently, there will be a lag between when we complete our 990's and audited financial statements and when they can be posted to this site.

Foundation Staff Comments

This profile, including the financial summaries prepared and submitted by the organization based on its own independent and/or internal audit processes and regulatory submissions, has been read by the Foundation. Financial information is inputted by Foundation staff directly from the organization’s IRS Form 990, audited financial statements or other financial documents approved by the nonprofit’s board. The Foundation has not audited the organization’s financial statements or tax filings, and makes no representations or warranties thereon. The Community Foundation is continuing to receive information submitted by the organization and may periodically update the organization’s profile to reflect the most current financial and other information available. The organization has completed the fields required by The Community Foundation and updated their profile in the last year. To see if the organization has received a competitive grant from The Community Foundation in the last five years, please go to the General Information Tab of the profile.

Related Information

A healthy community is a rich community. When we enjoy good health, when we engage in wellness activities – and when we support people living with disease or disabilities -- there are profound physical and psychological benefits. Simply put, we are all stronger and happier. To support the health and wellness initiatives in your community is to put good health within reach of all.