Create your own at Storyboard ThatApproaching the Customer Determining the Needs Presenting the Product Overcoming Objections Overcoming Objections Continued, Closing the Sale, and Suggestion Selling Relationship Building Hello Hi, this is Rose, how may I help you? I'm looking to buy the TARDIS Mini Fridge. Which version do you want, Regular or Deluxe? I'm not quite sure. No problem. Now are you looking to buy the regular mini fridge, or the deluxe fridge with a warming setting? I'm still not sure which to buy. These are the two versions available for purchase. The one on the right is the deluxe version and costs $129.99, and the one on the right is the regular version and costs the same $129.99. I would like the deluxe version, but when will I recieve it? It should be there in 2 weeks due to the recent weather. That's not quick enough. I will have watched 2 Docter Who episodes by then, and the season is almost over. But the fridge will be there in time for the season finale, so it should even out. That's fine. But if the mini fridge isn't licensed I won't buy it. Not to worry sir, this mini fridge has been officially licensed. So sir, are you ready to buy? Yes, I believe I am ready to buy. If you would like to complete your Doctor Who parafanalia I would suggest the Doctor Who Sonic Screwdriver for you. Yeah, that sounds great. It would be perfect for the Whovian Convention next month. Thanks! By the way... which is your favorite Doctor? Definitely Matt Smith. Fish fingers and custard for the win! Mine too. Thank you for your purchases. Call again! Thank you for your help. Good-bye.