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Senior Desktop Support Engineer - London Our client, a major global organisation, has an excellent opportunity available for enthusiastic, motivated and hardworking Senior Desktop Support Engineer with solid experience within the Financial Services industry. This will be a temporary 6 month contract basis (extendable). The office is based in London. It is essential that applicants have 5 years' experience in Desktop Support Roles, with recent experience of providing End User Desktop Support within a similar /Executive/Business support role within Financial Services. Strong communication and excellent customer service skills essential. Applicants must be committed, reliable and flexible. Competitive salary based upon experience. Immediate start. Summary of Duties & Responsibilities: EUC Support including Desktop, Laptop, Blackberry, Printer, Audio/Video equipment Lotus Notes, Sametime, Exchange/Outlook Support Critical Executive/Business Suppor...

Our Client, a global provider of IT services has an an exciting opportunity for an enthusiastic and self-motivated individual to join the IT Asset Management team, reporting into the ITAM Governance Manager. Working alongside other experienced Software Asset Managers, this role will be responsible for managing and analysing data and producing reports involving the Customer software estate. The Software Asset Manager will also assist users, projects and key stakeholders to understand the cost and licence rules of software, and will work as part of the ITAM team to control CUSTOMER software licence entitlement and to qualify and quantify risks associated with unlicensed or incorrectly deployed software. This role involves the on-going support of software entitlements, maintaining licenses and agreements within the Flexera database, carrying out inventories of installed software using data from multiple sources and reconciling the results for dif...

Our client, a rapidly growing organisation in the finance sector, have an exciting opportunity for a bright and talented sales / customer service adviser to help them further expand their business and cement their brand as a household name. The role involves supporting clients with their service requests via phone, live chat and email, making outbound sales calls and upselling on inbound calls. Generous bonus is payable monthly according to targets achieved, along with a competitive hourly basic rate. A successful candidate needs to be self-motivated and ambitious, with an excellent phone manner and very high level of spoken English with excellent attention to detail. Experience of working within a phone-based customer service / sales role is a must. This is an excellent opportunity to join an organisation in a forward thinking environment. The position is a temporary 12 month contract with an immediate start date. There will be plenty of oppo...

Our client, a major global organisation, has an excellent opportunity available for enthusiastic, motivated and hardworking Infrastructure Specialist with solid experience. This will be a temporary 6 month contract initially. The office is based in Bradford The role is a specialist in infrastructure technology, architecture and design. The purpose of the role is design, document and communicate Infrastructure Architecture across all IT programmes and projects. It is a senior role working as part of a small team and therefore excellent written and verbal communication skills are a must. Role: HLIA and Blueprint creation on time, to quality. Pre Project estimates produced on time and to acceptable variance. Acceptance by stakeholders of the proposed infrastructure solutions. Dimensions: Design with awareness of project budget constraints. Design with awareness of technical landscape and strategy. Governance of design through delivery and impleme...

Team Manager - Call Centre Our client's busy, London based call centre is expanding and seeking a motivated and commercially astute Team Manager to join the wider contact centre team, driving the team sales and customer service delivery. A competitive salary package and bonus scheme will be offered to the successful candidate, along with the opportunity to make a mark in a growing area. The role: Overseeing a medium-sized team of call centre agents Providing nurturing, coaching and leadership to encourage agents to reach their full potential Motivational support and target setting to ensure the team reaches sales goals Delivering team training on new products and to upskill lower-performing individuals where required Monitoring live chat, emails, inbound and outbound calls to ensure an excellent customer experience is delivered Handling any minor disciplinary situations or conflicts within the team Reporting on call times, targets and SLAs and...