Requesting notetaking services: students who are eligible for note taking services can checkmark “Notetaking” when selecting accommodations for classes on OSD Online Services (AIM). Students who have trouble using OSD Online Services may contact the office for assistance by emailing OSD@calstatela.edu or contacting the main office by phone.

Students receiving notetaking services must be present in class during the times a notetaker is providing the service.

Requesting assistance in recruiting a notetaker: if a student wishes to help in finding a Notetaker he or she should contact the notetaker staff of the classes for which they need assistance. The OSD will notify the instructor by email. The instructor will then announce the need for a notetaker to the class. Students requesting the Notetaker will remain confidential unless they indicate that they want the Notetaker to know who they are.

Notetaker benefits: notetakers are considered volunteers; are offered a $ stipend at the end of the semester in which they provided services, and early registration. As notetakers are considered volunteers, employees and university student assistants are not eligible for the $ stipend, but will still be eligible for early registration.

Notetaker should be attending all class sessions regularly, and shoud be on time. A notetaker who is unable to attend a class should inform OSD as far in advance as possible regarding their absence.

Notetakers are not responsible for providing notes for field trips, class assignments, group discussions/exercises, homework, and online classes.

Student Responsibilites: OSD student are encouraged to advicating for their notetaking sevices, and their requests should be made in a timely manner.

Students receiving notetaking services must be present in class during the time a notetaker is providing the service.

If the student is not receiving notes via the online system, it is their responsibility to follow-up with notetaking services staff regarding any missing material.

Notes delivery: notes can be uploaded to AIM electronically for easy retrieval by students. The OSD also provides NCR paper and free use of a copy machine to notetakers (hard copy notes). Hard copy notes will be held at the OSD front desk for retrieval. Students who wish to remain anonymous will be held in a special file. These notes can be identified by the class name and section number.

Students should alert the OSD no later than after two (2) class meetings if there are any issues with the notetaker.