SHOP! | Store Design en het effect op het personeel in de winkel

Maandag 27 augustus 2018

The in-store customer experience is influenced by numerous factors. From the mood of the customer to the behavior of the retail staff, to the design and layout of the retail environment... and everything in between. Yet, ask any shopper about their latest retail experience and more often than not, their delight or grievance includes a service story...