Posts Tagged Parallels Plesk Automation

[*] PPA now calculates disk usage for SmarterMail domains and mailboxes.[*] The checker of service nodes for compatibility with Plesk Automation (check_service_node) was significantly improved.[*] Before a PPA upgrade/update, the following conditions are checked: YUM is installed and properly configured, YUM repositories are accessible on the management and service nodes.

[-] Users could not search by Active at the Service Templates screen. A system error occurred. (PPA-1521)[-] Mailboxes with names in mixed case stopped working after upgrade from PPA 11.1 to 11.5. (PPA-1232)[-] Users could not switch on auto-reply for mailboxes on domains that had domain aliases. (PPA-1313)[-] Administrators could not create a subscription with support for mail services if the webmail node was uninstalled. (PPA-1346)[-] After upgrading or updating to PPA 11.5.*, the default Plesk license appeared in the License Manager. (PPA-1428)[-] After updating to PPA 11.5.5, administrators could not set the ‘Allow overuse of disk space and traffic’ activation parameter for a subscription. The parameter did not appear in the list of the subscription’s resources. (PPA-1456)[-] DNS PTR records for a subscription were not removed on the subscription removal. (PPA-1476)[-] Users could not use the webmail service if they were subscribed to Roundcube webmail. (PPA-1497)[-] When users modified a DNS zone and removed both A and NS records, the DNS zone synchronization failed. The following error occurred: NS record “<domain>. NS ns.<domain>.” has no address records (A or AAAA). (PPA-1560)[-] Users could see uninformative error messages while managing domain aliases. (PPA-168)[-] Administrators could not remove subscriptions with support for database services if the database service node was registered with a backnet IP address. (PPA-533)[-] Update from PPA 11.5.1 was taking too much time. (PPA-653)[-] Administrators could not install a node with the mixed ‘Apache + Postfix + MySQL + PostgreSQL’ role, if a hyphen was used in the PostgreSQL administrator’s username. They were not informed that the hyphen cannot be used for the PostgreSQL administrator’s username either. (PPA-695)[-] Updates could fail and administrators had to restart the update because of slow restart. (PPA-725)[-] Administrators could not add a server with already installed MSSQL as a new MSSQL service node. The error message did not explain how to register an existing database server in the system. (PPA-773)[-] Administrators could not change the host name of a service node based on Windows Server 2012 R2. The following error occurred: Failed to retrieve the host name of the node: ERROR: Cannot open control pipe – NT_STATUS_INVALID_PARAMETER. (PPA-923)[-] Restoration of a backup and migration failed if there were system users with the same name on different nodes. The following error occurred: System user <username> doesn’t belong to domain being restored. (PPA-1032)[-] Administrators could not create a subscription if the SSL certificate for the domain was modified. The following error occurred: SSLCACertificateFile: file ‘/usr/local/psa/var/certificates/<cert-name>’ does not exist or is empty. (PPA-1042)[-] Customers could see the ‘Access to subscriptions’ permission instead of ‘Access to webspaces’ in the Hosting Panel > Users > a user’s settings. (PPA-1118)[-] A domain’s webmail configuration file /etc/httpd/conf/plesk.conf.d/webmails/<lwebmail>/<domain>_webmail.conf was not removed on the subscription removal if webmail was hosted on a service node. (PPA-1143)[-] Administrators received the error message about the main PPA licence expiration when the PPA license was valid, but the POA license was uploaded separately and expired. (PPA-1152)[-] Users with the Application user role and a mail account could access the Mail tab in the Hosting Panel even when the webspace was disabled and the redirection loop occurred on this tab. (PPA-1165)[-] Customers could not recalculate actual disk space used by mailboxes through the Hosting Panel > Mail > Refresh Usage Stats. The zero usage for all mailboxes on the domain was shown. (PPA-1196)[-] When administrators added an MSSQL service node, the Customer Data folder remained empty and was not used as the data directory for MSSQL node. (PPA-1225)[-] The limit on the number of connections per IP in Courier IMAP server configuration was reset to default after upgrade from PPA 11.1 to 11.5. (PPA-1231)[-] Administrators received an unclear error message when they tried to install a new Linux node and there was a duplicate host name record in /etc/hosts. (PPA-1576)[-] When administrators changed the host name of a service node with the ppa.hostname utility, several occurrences of the old host name remained in the ‘plesk’ database. (PPA-1067)

What’s Changed

[+] Providers can change IP addresses of service nodes by means of the command-line utility ppa.ip_address.[+] The script for deployment of PPA in Parallels Cloud Server now supports deployment of billing service nodes.[+] After upgrading PPA or moving subscriptions among service nodes, providers can check whether the essential hosting services are operating properly by running the new utility ppa.hosting_check.[+] Webspaces on CloudLinux nodes are now restricted by their own LVEs. This ensures that a single website will not overload the entire web server. Users who already had installed CloudLinux, should do the following after installing Update #5: go to Service Nodes > <CloudLinux node>, and click Refresh in the User-installed packages group.[+] Providers can now hide tabs in the Customer Panel, in particular, the Home and Support tabs. Note: It is impossible to hide the Home tab in Customer Panel if PPA is integrated with Parallels Plesk Automation Billing.[+] SSL certificates purchased in Parallels Plesk Automation Billing are now provisioned to domains.[+] With this update we start issuing the clues to the most commonly asked questions, which will be visible in the provider panel. The clues will be issued in the form of ZIP file and loaded into the panel by the /usr/local/ppa/bin/helpbox utility. If you would like to update the contents of a Help box on a particular screen, you can do it by clicking the Edit Help box icon in the upper right corner of the page, next to the Refresh icon. If you do not need them, they can be removed by the command /usr/local/ppa/bin/helpbox –clean.[*] Domain names listed in Customer Panel > Webspaces tab are now sorted by domain name.[*] The tool /usr/local/ppa/bin/ppa_update was extended with the new command-line option –history to show a report about installed PPA upgrades and updates.[-] Administrators could not add external Linux-based mail servers. The task “Install additional packages on the node ‘<node>’ according to the role PPA_EXTERNAL_MAIL” failed. (PPA-1173)[-] Users could not log in to Customer Panel under staff member accounts. The following error occurred: “The user is either locked or is not allowed to log in.” (PPA-164)[-] A user who was granted access to one webspace could see the list of all webspaces of a subscription. (PPA-1052)[-] Upgrade could fail if the /tmp partition on a service node was mounted with the “noexec” option. (PPA-993)[-] On attempting to create subscriptions on Windows-based nodes, users encountered errors related to IP addresses. (PPA-988)[-] Configurable options for WHMCS where not created automatically. (PPA-987)[-] DNS service failed to start if there were incorrect resource records in a zone. (PPA-955)[-] The log file /var/log/poa.log was not rotated and it consumed disk space on service nodes. (PPA-952)[-] Users could not deploy PPA in PCS using the deployment script if some containers in PCS were configured without the SWAPPAGES parameter. (PPA-950)[-] The wget utility was not installed automatically on backup service nodes. (PPA-907)[-] After customers set hosting type for webspaces to “forwarding” or “no hosting”, they could no longer change the resource limits for their subscriptions. (PPA-875)[-] After executing scheduled backups, domains were not unsuspended, and mail notifications related to backups were not sent to users. (PPA-850)[-] The operation of billing service nodes could be disrupted after Apache error log consumed all available disk space. (PPA-830)[-] Customers could not add billing service nodes on volumes created with Logical Volume Manager (LVM). (PPA-807)[-] Customers could not add billing service nodes because of errors related to conflicting packages. (PPA-611)[-] Customers were shown an unclear error message when they added Microsoft SQL Server nodes with already installed Microsoft SQL Server. (PPA-773)[-] Restoration of WordPress sites from backups could fail in some cases. (PPA-758)[-] Users could not add service nodes on CentOS 6.5 because of the default firewall settings that prohibited connections to port 8356. (PPA-610)[-] License keys for Dr.Web antivirus could not be automatically updated. (PPA-474)[-] Access permissions for website files were incorrectly set after restoration. (PPA-411)[-] FTP user permissions were not saved in backups. (PPA-410)[-] Providers could not disable access to File Manager from the Customer Panel. (PPA-162)

Migration and Migration Tools

[+] Providers can continue using their existing database servers after migration to PPA from other platforms. Learn more.[*] The performance and stability of the migration tool were improved.[*] During migration from H-Sphere, the migration tool now checks whether connection between a source and a destination server can be established and whether there is enough free disk space.[*] The ppa-transfer test-all command now checks whether MySQL and Microsoft SQL Server databases were properly migrated.[-] In some cases, after migration, databases could be provisioned to the management node, and mail services were pointing to the source server. (PPA-1046)[-] In some cases, the settings of virtual directories could not be migrated, which could make websites inoperable. (PPA-1041, PPA-1027)[-] The contents of mail accounts could not be transferred from H-Sphere installations with a large number of domains. (PPA-1150)[-] Subscriptions could not be migrated to PPA if their owners’ usernames started with a digit. (PPA-1090)

Parallels Plesk Automation Billing 11.5.5

[+] SSL Certificates Provisioning.

Now SSL certificates can be provided via PPAB: The SSL related modules are installed automatically during PPAB node deployment or upgrade, including the plug-ins to the SSL providers: eNom GlobalSign OpenSRS SSL Store The initial settings for SSL purchase scenarios in store are configured automatically during installation: SSL Plan Category SSL certificates screen The SSL plug-ins are configured manually with the two-step wizard under System > Settings > Certificates. The SSL Certificate Service Plans are configured manually with the wizard under Products > Service Plans. The up-sell chains for SSL certificates in online store are also configured automatically. When you create a new SSL certificate service plan and publish it in the Online Store via the wizard, PPAB automatically sets up SSL certificate as an up-sell option for domains and shared hosting plans sold within the same purchase scenarios. This ensures correct provisioning of the whole service and this also enables you to set up the up-sell promotions.

[+] Now, when a cancellation order is placed from Provider Control Panel, the payment method for the refund can be selected right away, at the same screen with the cancellation order details.[+] New gTLDs are supported by eNom and OpenSRS plug-ins. These new gTLDs are added to the plug-ins default configuration:

[*] Improved error reporting for failed order provisioning. The link to the problem report and to the related Knowledgebase article (if any) is now shown in the error message that is shown if order provisioning fails.[*] The TLDs selection screen used for the domain registrar plug-ins configuration has been optimized: The available TLDs shown on the screen can be filtered by groups. Such as, top-level, second-level, Asia, Australia, Europe. This reduces the number of TLDs shown at the same time and improves the screen performance. TLDs Selection has been redesigned. Now the TLDs are shown as two lists: one list contains the available TLDs, another one – the selected ones. The TLDs are selected simply by moving them from one list to another.[*] The format for documents numbering can now be configured using a new functionality called enumerator classes. Enumerator classes allow defining the format of the reference numbers assigned to orders and AR documents. Enumerator classes are configured under System > Settings > More Finance Settings. It is not possible to add a new enumerators or delete the existing ones. It is only possible to edit the numbering format.[*] CentOS 6.4 and RHEL 6.4 are not supported starting from version 11.5.5. Before upgrading PPAB to version 11.5.5, the OS must be upgraded to CentOS 6.5 (or RHEL 6.5).[-] PPAB installation failed. The task “Install PA agent” failed with the error: “Multilib version problems”. CentOS and RHEL 6.4 are not supported starting from 5.7.5 – this is reflected in PPA Deployment guide and in PPAB Release Notes. (PBA-56370)[-] A one-time fee service plan could not be purchased from Customer Control Panel. The error “Select Account first” occurred. (PBA-55869)[-] The implicit date timezone in PHP caused Billing node inoperability. Previously the Apache error log was flooded with the errors like “PHP Warning: strftime(): It is not safe to rely on the system’s timezone settings…” due to wrong configuration of PHP. (PBA-55423)[-] It was not possible to add a service node with the Billing role using a server with Logical Volume Manager (LVM) volumes. (PBA-55298)[-] There were no upgrade paths between Bronze/Silver/Gold service plans. Traffic was non-measurable and its units of measure should be GB instead of KB. The configuration of the default service plans has been improved. Now the plans are organized into upgrade path Bronze > Silver > Gold, additional traffic is measured in GB instead of KB. (PBA-55031)[-] PPAB could not be installed on CentOS 6 because of conflicting packages. (PBA-54749)[-] Web hosting was configured with an IDN in wrong encoding and the domain name was shown incorrectly in Customer Control Panel. (PBA-54479)[-] PPAB sent notification that the private key was not loaded even if encryption was not configured at all. Now notifications are sent only if encryption is configured correctly but the keys are missing. (PBA-51932)

What’s Changed[+] Service nodes can be deployed on CloudLinux.[+] A new utility, called sync_resource_usage, is available for synchronizing information about resource usage between the Server Administration Panel and Hosting Panel.[+] The hostname utility can update the host names of service nodes in PPA.[+] During migration from Plesk or Plesk Expand to PPA 11.5, providers can keep their existing SmarterMail servers and connect them to PPA as service nodes.[*] Migration of a large number of sites now takes less time.[*] The stability of the migration tool was improved.[*] The algorithm of service node selection for hosting Microsoft SQL Server databases was improved.[*] Localization was updated for the following languages: German, Spanish, French, Japanese, Italian, Russian, Chinese simplified, and Chinese traditional.[*] The calculation of hosted domains for licensing purposes was improved: now only physically hosted sites are counted.[-] In some cases, the screens of Hosting Panel were not shown in full in Internet Explorer. (PPA-159)[-] Dr.Web license keys could not be renewed automatically. (PPA-474)[-] Users could not back up their subscriptions. Scheduled backups also did not work. (PPA-753)[-] The daily maintenance task stalled during the calculation of disk space usage statistics. (PPA-805)[-] Migration from Plesk 8 to PPA failed with the error “Error: Table ‘psa.horde.turba_objects’ doesn’t exist”. (PPA-822)[-] Changing resource limits on a subscription could cause undesirable changes to website hosting settings. (PPA-13)[-] FTP users could not be restored from backups created on IIS service nodes. (PPA-36)[-] Users could not see log files for add-on domains in the Hosting Panel. (PPA-501)[-] Administrators could not manage Microsoft SQL Server databases through Infrastructure > Database Servers > DB Webadmin. Wrong database administration tool was opened.(PPA-594)[-] Domain forwarding configured by customers on webspaces could be reset to web hosting service after administrators or resellers changed the resource limits in the corresponding service template. (PPA-636)[-] After upgrading from PPA 11.1 to 11.5, custom ProFTPD configurations were discarded and the operation of FTP server was disrupted. (PPA-646)[-] Terminated license keys for Dr.Web could not be unassigned from service nodes. (PPA-724)[-] Enabling of Apache service on PPA backup nodes could disrupt the operation of ProFTPD. (PPA-795)[-] Webspace provisioning failed on Windows nodes with the error “SIDClient error: Unable to release input thread stack”. (PPA-853)[-] Migration from H-Sphere could fail if the migration tool was run with the “set-dns-forwarding” option. (PPA-790)[-] Migration from H-Sphere could fail if the SSH key access was used and the H-Sphere node was missing from the list of known hosts. (PPA-777)[-] Users could not migrate from Plesk for Windows to PPA 11.5 if the destination service node in PPA was running Windows 2012 R2 with German locale. (PPA-751)[-] Users could not migrate to PPA 11.5 if PPA used an external Microsoft SQL Server (which was added through Infrastructure > Database Servers). (PPA-771)[-] Users could not transfer the contents of databases from H-Sphere to PPA if the administrator’s password for the destination MySQL server contained a bracket symbol ({). (PPA-774)[-] Users could not upgrade the migration tool by using the command installer.sh –upgrade. (PPA-749)[-] During migration from H-Sphere, user names were incorrectly transferred to PPA. (PPA-814)[-] The migration tool showed error messages while migrating suspended subscriptions in multiple-webspace mode (“transfer-domains-to-subscription: same” in config.ini). (PPA-779)[-] Migration from Expand installations with centralized mail could produce warning messages about duplicate domain administrator roles. (PPA-848)

[+] Migration from Helm to Parallels Plesk Automation is now supported.[*] The stability of the migration tool was improved. In case of network connection problems, operations are repeated several times.[*] Error reporting in the migration tool was improved.[*] Now Parallels Plesk Automation performs the proper translation of IP addresses during migration.[*] Now instructions on attaching service nodes running Windows 2012 R2 are available in the Deployment Guide.[*] The Integration Guide was updated with information about how to use the API for creating subscriptions with multiple webspaces.[*] The Integration Guide was updated with information about how to manage DNS zones by means of the API.[-] Updating of Parallels Plesk Automation could be blocked if users were logged in to it. The following error occurred: “[Errno 2] No such file or directory: ‘/var/cache/ppa/uc_cache/tmpGJ_m8x'”.[-] Instead of a PHP handler’s php.ini file, the system default php.ini file was used to generate a domain-level php.ini file. As a result, sometimes custom PHP for a domain did not work.[-] After upgrading from Parallels Plesk Automation 11.1 to 11.5, web statistics stopped working on Apache nodes.[-] Installation of Parallels Plesk Automation failed if the SELinux configuration file /selinux/enforce was empty or the SELinux utility failed to execute the command ‘/usr/sbin/setenforce’, ‘0’.[-] Disabled DNS zones could become enabled after syncing settings between the Administration Panel with the Hosting Panel.[-] The link to user documentation in the Administration Panel led to a wrong page.[-] Users who used an email address as a username could not use the backup and restoration tools.[-] Upgrade of Parallels Plesk Automation could fail if YUM was not installed or configured, or if repositories were not accessible.[-] Upgrade of Parallels Plesk Automation could fail if the management node could not connect to service nodes.[-] When customers changed or added DNS records by means of the API or the console utility /usr/local/psa/bin/dns, the domain zones were filled with duplicated entries.[-] Administrators could not add more than 256 IP addresses. The following error occurred: “Internal error: Incorrect format of RTM_GETADDR request response.”[-] Users could not change the IP addresses of the management node by means of the ppa.ip_address utility. The following error occurred: “APS resource for ‘/aps/2/application/dns-record-mx/f81a9762-6149-42fa-8689-4ac20fff61b1’ with id ‘4555’ hasn’t been deleted. Error code: 500.”[-] Users could not view the web server access logs for add-on domains on Apache-based hosting.[-] After suspending and unsuspending domains hosted on IIS, users could no longer manage files in File Manager. The following error occurred: “Internal error: Unable to logon user (<host name>sub6_83s): (1331) Logon failure: account currently disabled.[-] Users could not transfer subscriptions that used Microsoft SQL Server databases to Parallels Plesk Automation.[-] IIS-based subscriptions could not be completely removed. Some configuration files remained in the file system after removal.[-] Administrators could not add service nodes when the root login on the nodes was disabled, and sudo was enabled for another user.[-] Administrators could not log in to a customer’s Hosting Panel from Parallels Business Automation Standard. The following error occurred: “Error: Logged user has no access to the subscription”.[-] IIS-based sites using MySQL were working very slowly.[-] Users could not create a webspace on an already existing domain.[-] The migration tool failed to update itself.[-] Users could not migrate subscriptions from Plesk 11.5 to Parallels Plesk Automation 11.5. The following error occurred: “Line 177 error: Element ‘cron’, attribute ‘encoding’: The attribute ‘encoding’ is not allowed.”[-] Users could not migrate subscriptions from Plesk for Linux to Parallels Plesk Automation, if the default Linux Shared Hosting service template was used. The following error occurred: “Mail content transfer from Qmail/Postfix to SmarterMail mail service is not supported. Assign this subscription to a service template which offers Postfix mail service.”[-] Users could not migrate Microsoft SQL Server databases. The following error occurred: “Subscription is assigned to PPA service template <template name> that has no Microsoft SQL database service. Assign this subscription to a service template which offers Microsoft SQL database service.”[-] Users could not migrate from Plesk for Windows to Parallels Plesk Automation. The following error occurred: [ERROR] check-infrastructure| Failed to check disk space requirements. Exception message: (u’Failed to detect Plesk virtual hosts directory, reg query output is incorrect: %s’, u’
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control Session Manager\Environment plesk_vhosts REG_EXPAND_SZ D:\vhosts ‘)[-] Migration from H-Sphere could fail even if there was a single subscription with issues.[-] During migration from Expand, users failed to run the ppa-transfer check.

[+]Support for Microsoft Windows 2012. Now Windows-based service nodes can be deployed on Microsoft Windows 2012.[+]Support for Microsoft SQL Server 2012. Now users can deploy database servers with Microsoft SQL Server 2012 by means of a newly added service node role.[+]Mail service on branded domains. Now users can set up mail accounts and use other mail services under their branded domains.[*] The diagnostics of Parallels Plesk Automation installation issues on Parallels Virtuozzo Containers were improved.[-] Users could not install PPA if a node’s host name did not resolve to the “communication IP address” specified in the first installation step.[-] PPA installation and upgrade failed if the installer was executed from an SSH session with a locale other than en-US.[-] Users could not upgrade to PPA 11.5 on CentOS 5. They encountered the following error: “[ERROR]: Failed to download file: http://autoinstall.plesk.com//PPA_11.5.0/Plesk/Autoinstaller_latest/CentOS-5-x86_64: [Errno 14] HTTP Error 400: Bad Request.”[-] Users failed to upgrade to PPA 11.5 if a PPA mirror repository was reconfigured and a wrong IP address was used.[-] Users on CentOS 5 could not upgrade to PPA 11.5 if there were 4 GB of RAM on the server.[-] Users on CentOS 6 failed to upgrade to PPA 11.5 because of stalled task “Service state changed”.[-] Users failed to upgrade BIND on service nodes with CentOS 6 and RHEL 6.[-] Upgrade from PPA 11.1 to 11.5 failed if the system host name of a service nodes was set to localhost.localdomain.[-] The upgrade utility did not check if there was enough free disk space before starting an upgrade.[-] Administrators failed to add Linux-based service nodes if logging in under the user root was disabled, and sudo login was enabled for another user.[-] Users could not add PostgreSQL service nodes if the database server administrator’s password contained special characters.[-] Users could not add Windows-based service nodes with Adobe ColdFusion.[-] Users could not properly deactivate resource records in the DNS zones of their domains. After switching off those domains, the previously deactivated records became active again.[-] Users could not set up branded domains.[-] Users could not properly rebrand the Panel logo.[-] Branded domains were suspended because of disk space overuse. This happened because the logs of branded domains were not rotated.[-] WHMCS could not provision subscriptions for domain names containing hyphens.[-] On removal of customer accounts from WHMCS, an error message was recorded in log files.[-] Users could not remove a customer account from WHMCS if the customer’s subscription was not provisioned to PPA and the order was flagged as fraudulent.[-] Additional Apache directives specified by users (in Hosting Panel > Websites tab > Web Server Settings) were not applied.[-] Users were unable to receive notifications related to scheduled tasks from crontab.[-] After renaming the main FTP account user, users were unable to edit files in File Manager if there was an additional FTP account.[-] Users could not open the Presence Builder editor from the Hosting Panel.[-] Users could see two Mail tabs in the Hosting Panel.[-] Users could not schedule tasks in the Hosting Panel.[-] NAT IP address was shown in the Hosting Panel.[-] After changing resource limits or settings in a service template, users could not apply the changes to existing subscriptions.[-] After restarting a management node, the node’s IP address was removed from the network interface.

Parallels Presence Builder 11.5.11

[-] The Search module was redesigned to address the issue with the deprecated Google API.[-] To resolve issues in the Text & Images module and to better support Internet Explorer 11, the TinyMCE component was upgraded to version 3.5.10.[-] Users of mobile devices could experience issues with viewing the contents of Online Store modules on published websites.[-] Images uploaded to the Image Slider module were shown in the wrong order.[-] The layout of a webpage could be disrupted if the Text & Images module contained lengthy text.

Parallels Plesk Automation Billing 11.5.2

[-] An error occurred on the Renew Order Confirmation screen after attempting to reorder the columns.[-] Special symbols in the Purchase Scenario title could prevent users from editing service plan publication settings.[-] Parallels Plesk Automation Billing could not be installed on CentOS 6.5.[-] Upgrades of Parallels Plesk Automation Billing failed if the database password was not set.