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Federating of social analytics and document analytics to find experts

Publishing Venue

The IP.com Prior Art Database

Abstract

Employee search software's in todays scenario are expected to enable searching right experts apart from merely searching employees by name. This requires every employee of the organisation to input his skills set either in form of words or tags. Often this is not the most reliable way and employees do not update their profiles. This causes the search system to return wrong results or atleast not correctly ordered results when a search is issued to find experts.
Proposed is a technique which can auto create skill set data for employees based on their internal and external contributions like patents, presentations, whitepapers etc

Country

Undisclosed

Language

English (United States)

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Federating of social analytics and document analytics to find expertsFinding right experts in an organization can be a challenge for geographically dispersed organizations.

Very often organization try to come up with system which enable people search having capabilities like filtering by Tags or Keywords.

Unfortunately the assumption of this approach is people tag or provide correct words so that systems could find right people matching the tags.

Another approach would be to mine the data belonging to experts or the data of activities experts participate in, like patenting. With exceptions of few all inventors are experts in the domain of their filed patents. One of the possible mechanism to measure their expertise can be number of patents, papers, publishes they have. Another huge avenue for collecting such date would be social platforms which could be both internal (like Connections ) or external (like StackOverflow ).

Employee search software's in todays scenario are expected to enable searching right experts apart from merely searching employees by name. This requires every employee of the organisation to input his skills set either in form of words or tags. Often this is not the most reliable way and employees do not update their profiles. This causes the search system to return wrong results or atleast not correctly ordered results when a search is issued to find experts.

Proposed is a solution which can auto create skill set data for employees based on their internal and external contributions like patents, presentations, whitepapers etc. A part of the so...