Step 3. If the device is not recognized by the PC, ensure you have HTC Sync Manager installed and then disconnect and reconnect the device from the USB cable.

Step 4. Once the device is properly recognized on the PC, locate the HTC EVO 4G LTE Sprint/Boost/VirginMobile/ACG/C Spire ROM Update that you downloaded. Double-click on the file to launch the system update wizard.

Step 5. Follow all of the system update wizard instructions shown on your PC.

Step 6. Once the update is complete, click Finish in the Wizard and the device will reboot.

Step 7. Once the device reboots, the initial setup wizard will appear.

Step 8. After the initial setup process is complete, open Play Store and tap the Menu icon, then select My apps and ensure all installed apps are updated.

Step 9. After initial setup and updating all apps, the device is ready for use.

Note : If the ROM update wizard fails to recognize the device, close the wizard and then follow the steps below:

· From a powered off state, hold VOLUME DOWN while powering on the device to access download mode.

· Connect the device to the PC while in this state and attempt the ROM update again.

To exit download mode manually, use the volume keys to navigate to reboot and press the POWER button to select it.