With systems you don't hiring guys" to do your quoting. You hire actual sales people. People that know how to close a deal. That have the personality. They don't need to know how to do any of the work they're doing as long as they have a system to accurately bid off of. You give them the system to bid the job. They do the leg work and come up with a price. They sell it to the customer.

They know answers to questions the clients has because they're read your entire collection of operating manuals. They know what the workers will likely do in certain situations because you've written down what you want every employee to do in that situation.

The hardest part after getting the systems and operating manuals in place is enforcing them.

This is the exact answer that was needed. Systems & operating manuals in place & enforced are what make a business worth money above what their used equipment & "accounts" can sell for. Most lawn/landscape/snow jockeys don't understand this because they don't grasp the true business aspect.Posted via Mobile Device