Quality Water - ON TAP

Telephone0116 318 0510

Salt and Service

Salt Supplies and Delivery

The Quality Water Company offers a salt delivery service throughout the country*.Deliveries are made within 7-10 working days of order. All of our salt is of the highest quality and is supplied by the leading manufacturers of water softener salt. Due to the fluctuation in salt prices please email at enquiries@qualitywater.co.uk or call us on 0116 318 0510 for the latest prices for the following products

Granular salt is supplied in 25kg bags (minimum order of 6 bags per delivery).

Tablet salt can be supplied 10kg bags (minimum of 15 bags per delivery) as well as 25kg bags (minimum of 6 bags per delivery)

Servicing

The quality water company service, repair and maintain all of the major names in the water softening along with some of the not so major.

We offer you several different ways for you to protect your equipment from unwanted breakdown, which means no soft water for you and your family.

For water softeners in need of some TLC…

Sometimes when you move to a new
home you find that you have a water softener sitting in a cupboard, loft
or cellar that seems not to be doing much. Or worse you have water
flowing, but in all the wrong places. The quality water company will
visit and give you a detailed report of the parts needed to get your
water softener up and running. We will also give you an estimate of the
full cost of the repair including labour. Because the quality water
company are a totally independent company we will advise you honestly,
we will not try to sell you a water softener unless your existing unit
has reached the end of it’s life and is beyond economical repair.

Cost of call-out.
£57.58 Inc. VAT Cost includes 30 minutes on-site and a full service
inspection and diagnostic report. All additional costs for repair will
be discussed with you before commencement.

Service contracts,

Most manufacturers recommend that you have your water softeners serviced regularly. We can cater for this. We have a fully maintained database of over 3000 customers, regularly updated and contacted. From the contact we arrange a service call that is convenient to you, which include ‘first call’ appointment at 7.30 am and appointment windows normally of only two hours so that you don’t need to take that day or half day off of work to wait for an appointment. There are very few companies in this or any other service industry that offer this level of commitment to the customer.

Extend your guarantee. (water softeners purchased from QWC only)

Customers who
purchase water softeners from the Quality Water Company can extend their
guarantee. Most water softeners we supply comes with a full 2 years
guarantee. Once this period has ended you can choose to extend the
guarantee yearly for a further 4 years. The price includes a service
inspection visit so that any problems can be addressed, and thereafter
your water softener is protected. You can choose to pay at the start of
each year or in one payment at the time of purchase at a discounted
price.