Comments 3

I hope you are well today. Thank you for having Support Access enabled on your site so I could take a closer look.

Reviewing your resources through WP Admin -> Network Admin -> WPMU DEV Dashboard -> Support -> System Info, I'm seeing you have 512M of memory set in your memory_limit. While this is usually more than sufficient for Single Site installs or very small Multisite Network installations, sometimes this is not quite adequate enough resources for handling backups. This is especially true if your database is decently sized or you have a large amount of media.

In order to test to see if you are reaching your resource limits, would you please add the following defines to your wp-config.php just before the line /* That's all, stop editing! Happy blogging. */

After you've attempted to perform another Snapshot/Manged Backup, please go to wp-content/ on your server via FTP and download the debug.log file to your local computer. Then, open that file with a text editor like notepad (Windows), GEdit (Linux), or TextEdit (Mac). You can then save the file as a .txt file and upload it here as an attachment to your post.

I succesfully took a managed backup of your site without having any issues and you can see it in the Managed Backups page. Please set up the Schedule again if you want and inform us if your automated backup is giving you any issues.

As far as I could tell for now everything should be working properly.

Note: since you have a lot of sub-sites if you want to take an 'One-Off' managed backup it will take a while as the database has a lot of tables, but that's expected depending on each servers settings/speed etc.

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