Gas Outage Center

Outage Alerts

There are currently no natural gas outages to report. If you are experiencing an outage, please call the PG&E Customer Service Line at 1-800-743-5000. If you smell natural gas, or suspect another emergency situation, leave the area immediately and then call 9-1-1 or PG&E at 1-800-743-5000.

Additional Information

What Happens When There's a Natural Gas Outage

Gas outages can occur at any time. There are a number of causes, such as a natural disaster or a pressure regulator failure. When a gas outage occurs, the affected area must be isolated. This requires a PG&E employee to close off the main gas shut-off valve.Watch Interactive Video »

Natural Gas – A Key Energy Source

There are more than 1.5 million miles of transmission pipelines and distribution systems in the United States to provide natural gas to the millions of people who rely on it. PG&E’s natural gas system spans 70,000 square miles and serves one out of every 20 residents of the United States.Learn More »

Natural Gas Safety Tips

Gas safety is important, and being prepared can you help avoid dangerous situations. Find out what to do if you suspect a gas leak, how to detect carbon monoxide, how to turn off your gas in an emergency, and other valuable advice.Stay Safe »