The airline is headquartered in Kochi. In December 2012 the Air India director board ratified the proposal to move the headquarters to Kochi in January 2013.[1] K.C. Venugopal, the Union Minister of State for Civil Aviation, said that the move would occur in phases, beginning with the opening of the Kochi office on 1 January (New Year's Day).[2]

On 25 May 2010, an Air India Express Boeing 737-800 flying from Dubai to Pune, India experienced a sudden 7,000 foot drop when the co-pilot bumped the control column while adjusting his seat. The captain, who was outside of the cockpit at the time of the incident, returned to the cockpit and recovered the 737 from its dive.[11][12][13]