Likelihood to Recommend

ADP SmartCompliance

SmartCompliance is extremely helpful for business tax filing and reporting - contracting with ADP has allowed us as an organization to focus energies on other functional areas instead of worrying about recruiting or retaining employees with strong tax backgrounds who can be ahead of the game on any compliance changes. ADP's team is always well informed and stays abreast of changes within the codes that might slip through the cracks with independent research. For smaller businesses with lower employee counts, the Aline pay cards or Garnishment maintenance might not be as necessary from a compliance or process improvement standpoint.

iSolved

It's very well suited to our company. We have 130 employees. They have even more programs than we even use at this level. Everything HR-related is there and very easy to use. I love the reports, and I am able to make custom reports, which I have to have. We look at information in a lot of different ways, and I can get all the info needed.

iSolved

My BIGGEST complaint is that their desktop site does not have a mobile view. They have an app for employees, but as an admin, I have needed to use the site on my phone out of the office, and it is impossible! Everything is mushed up and little. It's completely impossible to use.

Not sure if available, but would like a digital time card swipe for one of our locations.

The website time lag is a little slow, but I realize that is because it is a lot of information and it has to be secure.

iSolved

iSolved 10.0

Based on 1 answer

Ease of access is number one. Employees and admins can get to the information they need immediately. Payroll is streamlined and quick, and reports are thorough and easily customized. Benefit programs are tracked by the system, and we can pull reports or get info pushed for eligibility. Terminations are easy and they take care of all of the paperwork.

Alternatives Considered

ADP SmartCompliance

iSolved

We used to use Microsoft Great Plains in-house prior to iSolved. It was a lot of manual entries for my department. Everything we did for payroll was on my shoulders. iSolved has set controls on how to get payroll done, and terminate employees. Plus, benefit reports for employees are eligible for insurance or 401(k).

iSolved

iSolved has had a very positive impact on our business. As the control, I am able to have all things payroll and HR related at my fingertips at any time. I can make changes on the fly, in-between payrolls, instead of waiting to call them into the payroll company. My employees are able to answer a lot of questions themselves, which saves me a lot of time. And when they do come to me, I am able to answer questions quickly. The overall satisfaction with iSolved is very high.