Crisis Intervention

If you are experiencing a medical emergency, have taken an overdose, or have
harmed yourself in any way, DIAL 9-1-1 IMMEDIATELY

If you are having a psychiatric or substance abuse crisis and need
assistance In Northern Delaware, call: 800-652-2929
In Southern Delaware, call: 800-345-6785

What is Crisis Intervention Services?

The Division offers a continuum of Crisis Intervention Services.
These services are located throughout the State in the Crisis Intervention Service Centers, the Community
Mental Health Centers, the Recovery Response Center and Emergency Rooms. Crisis Intervention Service (CIS)
staff are available 24 hours a day to assist people, 18 years and older, with severe personal, family
or marital problems. These problems may include depression, major life changes such as unemployment or
loss of an important relationship, anxiety, feelings of hopelessness, thoughts of suicide, delusions,
paranoia and substance abuse.

The goal of CIS is the prevention of unnecessary or inappropriate hospitalizations of a person experiencing
severe symptoms of a mental illness or substance related problem. By providing services in the community,
CIS staff can better assess the consumer's environment, support systems and current level of functioning.
They can gain a clear understanding of type of treament and support services that will be needed.

CIS Staff are also co-located in the Crisis And Psychiatric
Emergency Services (CAPES) unit at Wilmington
Hospital Emergency Department as part of a joint venture with Christiana Care Health System and DSAMH.
Crisis Staff also operate under a Memorandum of Understanding with St.
Francis Hospital to provide mental health and substance use evaluations and assist with discharge
planning as requested by the Emergency Department Staff.

In addition to these services the crisis staff work in conjunction with every police department throughout
the state, providing training in police academies, individualized roll call trainings and assisting in
the evaluation of persons picked up on criminal charges who may require mental health evaluations and
who may be appropriate for the State's Mental
Health Courts.

Crisis Intervention Services, Southern Delaware700 Main Street (Rear Entrance),Ellendale,
DE 19941Staffed
24 hours a day, 7 days a week Serves all of Sussex County and Kent County south of greater
Smyrna. Provides phone support, mobile outreach and walk-in crisis services.

Recovery Response Center
700 Main Street, Ellendale, DE 19941
Staffed 24/7
Provides recovery support services and crisis stabilization services to divert people from inpatient hospitalization
and communicate the message of hope and the possibility of recovery. The RRC Living Room is a crisis alternative
where people having a difficult time can become a guest where they receive comfort and hope from a team
of Peer Support Specialists in recovery.