We will contact you to arrange the return of the product. Once the item have been received and reviewed, you will either receive your new items (for exchange), or a refund for the cost of the purchase. Refunds will be issued directly to the credit card used for the purchase. Email notification will be sent once the return has been processed. Please allow up to seven days for the refund to process.

If you wish to exchange your item/s please contact us on 01287 644444 or sales@perfectpillow.co.uk

Return the item to:

Perfect Pillow Ltd

North Liverton Industrial Estate

Liverton Mines

Cleveland

TS13 4QZ

If you are canceling your order because you've changed your mind, please note that you will have to pay the costs for returning the goods.