I've recently gotten a Telo and set up Multi-Ring to my cell phone. Works great most of the time - except, as I just experienced, it doesn't work at all if I'm being called by another OOMA customer. In that case, it only rings my Telo, and not my cellphone.

sylfer wrote:I've recently gotten a Telo and set up Multi-Ring to my cell phone. Works great most of the time - except, as I just experienced, it doesn't work at all if I'm being called by another OOMA customer. In that case, it only rings my Telo, and not my cellphone.

Is this the expected behavior?

That is currently the expected behavior.
The server that handles forwarding is bypassed for an Ooma to Ooma call.
It's apparently on the "to do" list but there is no estimate of when it will happen.

Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx