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Ethics guide the behavior of the organization. It lets people know how the work is done. It is
key to a culture of an organization. Ex. Hewlett Packard worked with employees instead of
above them and created a cultu

Chapter 2
1. All those elements are unexpected and unanticipated.
External environment:
General environment
International environment provides new competitors, customers and suppliers
and shapes social, technological and economic trend as well.
Technolo

5. Matrix approach combines aspects of both functional and divisional structures
simultaneously, in the same part of the organization. Improves horizontal coordination
and information sharing. Dual lines of authority.
The success of the matrix structure d

One of primary responsibility of a manager is to set goals for where the organization or department should
go in the future and plan how to get it there. -Decide what goals they want to pursue and how to achieve.
Lack of planning or poor planning can ser

Ch 9 Managing human resources
10/26/15
2 articles women and understanding diversity (ceo president )
she says what makes a big difference in relationships. Does the other person make
room for the difference and from the other persons point of view
make ro

BA 352 review
Ch 1
#1 Why innovative management matters.
Innovative management matters to keep companies growing, changing and
thriving. Without innovation, a company cannot survive in the long run.
Innovation is a skill that can be learned
#2 What is the

9/28/15
ARTICLE:
Holacracy- Before and during the implementation of the strategy
(governed framework for organizations which replaces the top down
hierarchy of high performance organizations) (management is replaced
with self management)
Authority is dist

Chp. 6
2.
1. Type of decisions and problems
A decision is a choice made from available alternatives.
Many people assume that making a choice is the major part of decision making but it is
only a part.
Decision making is the process of identify problems a

Ch. 10: Understanding individual behavior
Self-efficacy: individuals strong belief that he or she can overcome a
specific task. One of the many ways in which individuals differ including
their personality traits. Understanding personality traits, emotions

Ethics guide the behavior of the organization. It lets people know how the work is done. It is
key to a culture of an organization. Ex. Hewlett Packard worked with employees instead of
above them and created a cultu

Why innovative management matters:
All types of innovations in many different parts of the organization. Companies grow change and
thrive. Without innovation no company can survive in the long run. Organizations innovate. They
innovate because of the huma

Members of less-cohesive teams are less concerned with the teams welfare.
Cohesiveness = team interaction
Confidence Engagement - Four separate
Cohesive teams: #1 team interaction #2 shared goal. Many times, most of the time, the
team has a shared goal, w

1-10-14
Why innovative management matters:
All types of innovations in many different parts of the organization. Companies grow change and thrive.
Without innovation no company can survive in the long run. Organizations innovate. They innovate
because of

Chapter 1 Reading Notes
management: attainment of organizational goals in an effective and efficient manner
through planning, organizing, leading, and controlling organizational resources
management is often a different experience from what people expect