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Firm sees 80 per cent in unexpected iPhone 6S shutdowns

APPLE HAS TAKEN THE TIME to big up its iOS 10.2.1 software update, which it claims has resolved the widespread battery shutdown issue on 80 per cent of affected iPhone 6S handsets.

'Shutdowngate' if you've somehow missed it, has been causing iPhones to switching off for no apparent reason, and has been affecting users of the iPhone 6S and iPhone 6 since October last year.

Apple claims to have finally made some progress and has said that its recent iOS 10.2.1 has resolved the issue for the majority of sufferers.

"With iOS 10.2.1, Apple made improvements to reduce occurrences of unexpected shutdowns that a small number of users were experiencing with their iPhone," the firm said in a statement to TechCrunch.

"iOS 10.2.1 already has over 50 per cent of active iOS devices upgraded and the diagnostic data we've received from upgraders shows that for this small percentage of users experiencing the issue, we're seeing a more than 80 per cent reduction in iPhone 6S and over 70 per cent reduction on iPhone 6 of devices unexpectedly shutting down.

Apple adds that the update has also added a new feature to make the issue less of a pain in the arse, and says that if users are still experiencing the problem, they should get in touch with the firm.

"We also added the ability for the phone to restart without needing to connect to power, if a user still encounters an unexpected shutdown. It is important to note that these unexpected shutdowns are not a safety issue, but we understand it can be an inconvenience and wanted to fix the issue as quickly as possible. If a customer has any issues with their device they can contact AppleCare."

According to Apple, the shutdown issue that is solved by the iOS 10.2.1 update is separate from the problem that caused it to recall a select number of iPhone 6S devices, which the firm blamed on, er, 'ambient air'.

iPhone users experiencing this problem are advised to take their handset to an Apple Store to get a free battery replacement. µ