FAQ

How to upload books?

Is it possible to ask Z-library team to upload books at request?

Unfortunately, we don’t have the ability to add books at the request of users.
Our library collection is updated almost daily so keep for updates.
But you can use the option ZAlerts and when this book appears in our database you will be notified by email.

Problems with downloading books?

You can email support support@bookmail.org . Attach screenshot and detailed information, it will help us to fix this problem quicker.

I can download books but can’t download articles
or
I can download articles but can’t download books

How to open books with lit, fb2, djvu etc formats?

Is it possible to make donation via PayPal/Alipay/etc ?

Unfortunately, now we accept Amazon gift cards and BTC only.
You can find more information here

I’ve sent a gift card but my account wasn’t upgraded.

Usually it takes 5 minutes to process gift cards, but sometimes it can take longer. Therefore, first check the status of your order on Amazon to make sure that we have received it. If your account is still not upgraded, then check that you have put the correct email recipient (@bookmail.ORG).
If everything is correct, then send a letter from Amazon with the order number to support@bookmail.org

Why not all books have the option "Send-To-Kindle"?

There is a size and file type limit. Maximum file size is 20 MB and this option is availiable only for 'DOC', 'DOCX', 'PDF', 'MOBI', 'RTF', 'HTML', 'HTM', 'AZW'.