Q & A

WE ARE USUALLY ASKED ABOUT

We try to be as fair as possible when it comes to a diagnostic. If we are able to work out what the problem is fairly quickly then there will be no charge for this service. If the fault is difficult to find, we charge a set fee of £25. This is refunded against the cost of your repair bill.

We accept all major debit and credit cards online and in store. We also accept PayPal payments subject to a small processing fee. We accept cash in store. We do not accept card payments over the phone. All items are sent the next working day after the order has been placed. All items are tracked.

If you receive an item, that isn’t suitable that you wish to return you can return this to us within 14 calendar days for a full refund. This product must be returned in the condition that the item was sold in, please see our terms and conditions for further information.