ALA Midwinter Presentation Intro Slide

I'll be giving a brief presentation will three fellow
"sharing" (aka ILL aka resource sharing aka fulfillment)
librarians on Sunday morning at ALA Midwinter. After we give our
presentations there will be an hour or so of
conversations/feedback/discussion. It should be fun!"...will discuss user expectations for immediate satisfaction and
personalized service, and what it means to serve users.... Hear how
delivery and fulfillment are becoming central to resource
sharing."withAudrey Huff, Northwest School of LawMary Hollerich, National Library of MedicineMichael Stephens, DominicanModerated by Dana Dietz, OCLC