Replacement for damaged Otterbox case

I am a retired state SLED agent and currently President of a security company in South Carolina.. I purchased an otterbox case for my Iphone as I hadn’t had very good luck with others. I hunt in several states and was about to go to Stuttgart Arkansas on a duck hunt when I purchased the Otterbox case. I thoght it may provide some protection from the weather while duck hunting. As luck would have it, the second day, I dropped the phone in flooded timber while it was raining cats and dogs. Even though the Otterbox is not totally waterproof, it saved my phone.
Recently, my cover broke and I followed the instructions on the web for a replacement. I received many emails updating me on the progress while I waited for it. In about a week, I received my new cover.
Thank you Otterbox for your great customer service, both electronically and while speaking with one of your representative via phone. What a wonderful product and company……Ricky L. Pruitt
Division President
American Security

Thank You

Thanks OtterBox for making the process of replacement easy. I needed a shell due to the one I have had for 1 1/2 years was not fitting well. I followed the replacement process with ease. The item arrived today. This was hassle free, easy and extremely convenient. Thank you to the web page designer, the order filler, and the shipping personnel. OtterBox ROCKS David

Older OtterBox

I have a story about my second generation iPod Nano and an OtterBox case I got for it. I have had this Nano and case for about 8 years now. Both are used every day for runs, the gym, the beach, camping, or whatever I am doing. The Nano still looks brand new thanks to this case.