Start or stop service

Complete our convenient online applications if you need to start or stop service. Not sure if we provide service to your location? Check our service area map.

1. Are you a MGU customer?

YesNo

2. Please select the option below that best describes your needs:

I'm building and need new service. I want to turn on service at an existing home. I want to upgrade or relocate my existing service. I want to turn off service at my current residence and turn on service at my new home. I want to turn off service at my current residence.

Things to know

Your request will be processed by our Contact Center within two business days.

Once your request has been processed, you will receive an email confirmation.

If we encounter any issues with your application, we'll contact you for additional information. This may delay the processing of the application.

Things to know

Your request will be processed by our Contact Center within two business days.

Once your request has been processed, you will be able to access the appointment details by selecting the "service appointments" option under the My Account section of our website.

If we encounter any issues with your application, we'll contact you for additional information. This may delay the processing of the application.

If the new property owner or tenant does not contact us to have service put into their name
prior to the “Stop service” date selected, natural gas service will be disconnected and the meter will be locked.
If temperatures are below freezing you will run the risk of water pipes freezing, resulting in property damage that
we will not be responsible for. If no future owner or tenant is known, please be sure this property is winterized to
avoid potentially costly property damage.

Things to know

If the new property owner or tenant does not contact us to have service put into their name
prior to the “Stop service” date selected, natural gas service will be disconnected and the meter will be locked.
If temperatures are below freezing you will run the risk of water pipes freezing, resulting in property damage that
we will not be responsible for. If no future owner or tenant is known, please be sure this property is winterized to
avoid potentially costly property damage.