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Before you try to submit a support ticket please make sure you read all of the knowledgebase help topics and the other pages of useful information linked along the top of this screen. We Do Not Respond to support tickets if the answer to your question is already available in the knowledgebase.

PROFILE ENGINE HELPDESK HAS NOW CLOSED PERMANENTLY. WE ARE NO LONGER ACCEPTING ANY NEW TICKETS BECAUSE THE PROFILE ENGINE IS NO LONGER OPERATING, PROFILE TECHNOLOGY HAS CEASED TRADING AND THE DATA HAS BEEN DONATED TO THE INTERNET ARCHIVE. Please see profileengine.org for more information

Today the Privacy Comissioner has published a new report confirming that Profile Engine is fully compliant with all applicable privacy law and that our profile claim or deletion process is correct (and always has been). The report directs anyone with a query about their Profile Engine profile to refer to...

10th October 2012
Profile Technology Ltd has filed a lawsuit in Superior Court in California alleging that Facebook acted illegally by terminating a 2008 custom agreement that gave The Profile Engine access to public Facebook data. The complaint further alleges that when we resisted Facebook demands for a lopsided new agreement Facebook...