Select order by marking the box to the immediate left of the ID column and click the Delete button.

All the deleted orders will be shown under Deleted Tab.

To restore an order, click the Restore button under Deleted Tab.

Delete an Order Permanently

To permanently delete an order, click the Purge button given under Deleted Tab

Note: Purging an order also removes the associate data such as invoice, customer, package, history and coupon information. Please use this option carefully because purged record cannot be restored.

VIEW AN ORDER

To see the full details of an order, simply click the order id under the Order ID column.

Package: Package ordered by the user. Admin can also change this package.

Modify Order Expiry Date: This will update the order expiry date as defined in the package duration. Whenever the user add a new listing, the new expiration date will be applied. This change will not be applied to all existing listings until Update User Listings option is selected.

Update User Listings: This will update the package information such as featured and expiry date to all existing listings of that particular user.

Status: Change the status of the order.

Notify Customer: Select this checkbox to notify customer about new change.

Notes: Admin can also create notes for an order. These notes will not be displayed to the customer and will only be for administration purposes.

PDF: Save order information in PDF format.

UPDATE CUSTOMER INFORMATION

To update customer information, click the Edit button to the immediate right of the customer name, as shown in the figure above:

Modify the information and then click the Save button.

CREATE NEW ORDER

To create an order manually, go to Financial menu and click Orders link.

Click the Create Order button on the top right corner.

Fill the information as defined below and then click the Save button.

ORDER INFORMATION TAB

Invoice Prefix and ID: These are filled and generated automatically. You can set the Invoice Prefix from Settings->Settings->Financial tab.

User: Select the user for which this order applies.

Package: Select the package.

Order Subtotal: This information will be automatically filled on the selection of a package

Discount and Tax Rates: Select to apply discount and tax rates on the final price.

Payment Method: Select mode of payment.

Notes: Record useful information for your reference. This will not be displayed to the user.

Date Paid: Date on which the order is paid. Leave blank if the order is active.

Status: Set order status.

Notify Customer: Send an email to the customer on order creation.

Create invoice: Check this box to generate an invoice. For packages, where the price is zero, do not select this box.

CUSTOMER INFORMATION TAB

Administrator must add customer information such as address, phone number, country, state, city and zip code information. These fields are mandatory and must be filled. If a user has previously updated his/her profile with these information then these fields will be automatically filled on the user selection.