Cancellation / Refund Policy

If you cancel any Booking more than 24 hours before the Start Date we will refund any sums paid by you to us other than any credit or debit card fees paid by us and, if applicable, any Deposit paid.

If you cancel a Booking less than 24 hours before the Start Date we will not refund you sums paid by you to us other than, if applicable, any Deposit paid.

You do not have the right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 as this is a contract for the supply of vehicle rental services.

Using arrowflexifleet has given us a great deal of flexibility, during a tough economical climate we are able to scale our business quickly, easily and within our budgets, enabling us to respond to ever changing business demands

Mr Jones LML Logistics

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