Warranty Details

What is Covered?

Reading Truck Body warrants each product to be free from defects in material or workmanship from the date of purchase for 3 years or 36,000 miles or as outlined above. We warrant our factory-applied powder coat finish against material defects for a 3-year period or 36,000 miles, whichever occurs first from the date of purchase. We warrant our products to be free of rust-through perforation for the life of the warranty. This warranty applies only when the product is properly installed by a Reading Equipment & Distribution company-owned upfitter or one of our 120 authorized Reading Truck Body distributors, is properly maintained and used for the purpose for which it was designed. The warranty period begins on the date of purchase by the first owner/user or one year from the date the product was shipped from the Reading plant, whichever comes first.

Who Benefits from this Warranty?

Reading Truck Body’s obligation under this warranty applies to the first purchaser of the product of the vehicle during the warranty period.

How is a Warranty Claim Handled?

The purchaser shall immediately notify the local Authorized Distributor or Reading (in writing) of any claim under this warranty. The information should include the model and serial numbers, a detailed description of the alleged defect and photographs of the entire unit including shots of the specified defect. All repairs must be authorized by Reading Truck Body prior to any work being completed. If after inspection Reading determines the product is defective in material or workmanship as claimed, Reading shall have the option to repair the defect or replace the product or any part. Reading shall not be liable for any rental reimbursement, loss of vehicle use, inconvenience, storage, lost time/pay, etc.

Exclusions to Warranty

Accessories or services not by Reading Truck Body or damages/corrosions caused by these accessories or services. This includes optional parts, after-market products, components, installation, finish painting, lettering, wiring or modifications.

Specific non-rust-through and paint warranty exclusions:

Products which may have been used to carry corrosive materials, where such materials may result in corrosion or rust-through perforation.

Products purchased in prime paint and installed by the original owner.

If an aftermarket liner coating is applied to the body the paint warranty will be voided due to the requirements of the liner.

Products being warranted under the rust-through warranty must have a perforation through the metal.

Rust on a painted surface is not considered a rust-through warranty.

Damage or corrosion caused by airborne fallout, salt from the sea air, salt or other materials used to control road conditions, chemicals, tree sap, stones, hail, earthquake, water or flood windstorm, lightning or the application of chemicals or sealants subsequent to manufacture are not covered.

Normal wear-and-tear on the product is not covered. Damages due to the failure to follow the recommended maintenance schedule of lubricating the hinges, locks and lock cylinders are not covered.

Platforms only: Wood floors that are found defective, in which case the replacement cost to Reading shall be limited to the following percentages:

100% First year

50% Second year

25% Third year

The composite flooring on Reading platform bodies and landscape bodies will be covered for a time period of 10 years from the date of purchase providing the material is not misused, abused or modified. The 3/8” composite sides are warranted for a period of 5 years, providing the material is not misused, abused or modified.

The S.M.A.R.T. Racks on Reading platform bodies are covered for a period of 5 years.

Translucent roofs are covered for a period of 1 year, unless misused or modified in any way.

Factory bed liners are covered for a period of 1 year, unless misused

Disclaimers

Reading Truck Body warrants its Products only as stated in this Warranty. Reading makes no other warranties, express or implied, and disclaims all other warranties, including any implied warranty of merchantability or fitness for particular purpose. Reading’s obligations are limited to those expressed in this warranty and Reading shall not be liable to the purchaser or any third party for any direct or indirect, incidental or consequential damage or loss. Some states do not allow limitations on how long an implied warranty lasts or exclusions or limitations of incidental or consequential damages so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state. If the product is improperly installed, modified, misused, damaged or otherwise tampered with, the foregoing warranty shall lapse and become null and void. This warranty shall be enforced and construed in accordance with the laws of the state of Pennsylvania. No person is authorized to modify or add to the foregoing Warranty.

How to Locate Identifying Information

Serial No. – Located in the curbside horizontal compartment on the second front partition. Key No. – The key number can be found on the side of the key. The following procedure must be followed to locate the lock key number if the keys are lost. Open any door and remove the lock cover located on the inside of the door. Locate the cylinder (which is positioned at the end of the linkage rod). The key number will be found on the flat side of the cylinder. The following are the series of sequence key numbers: J201 through J225, CH501 through CH550, EM501 through EM545, FS Series.