If you have trouble making a reservation, e-mail the Odakyu Sightseeing Service Center, Shinjuku,at: welcome@odakyu-dentetsu.co.jp

2Going through the Ticket Gate

1

Either insert your ticket into the automatic ticket gate or scan your IC card (PASMO/Suica) on the panel.

Walk forward and collect your ticket as you exit the ticket gate.

What You Need for the Ticket Gate

2

Follow the station signs to a Romancecar platform.

3

Check to make sure the Romancecar name and departure platform on your limited express ticket or e-Romancecar screenshot match the information on the platform information sign.

e-Romancecar purchase confirmation page

3Boarding and Departure

Boarding and Finding Your Seat

Check the car number and type on your limited express ticket, and follow the platform signs to the boarding position for your car.Climb on board after the train arrives. If boarding at the first station, there may be a boarding delay until car preparation and cleaning are complete.