Dovrat Friedman, Social worker for the Sgola Unit (rights of elderly hospitalized patients)

Secretary: Bracha Hameiri

Division Information

The social services at the Ziv Medical Center focuses on treating emotional problems, family and social difficulties that surface in the patient or his family due to hospitalization, illness, disability, loss and death. For this purpose, we are active in several major areas:

Improving the psycho-social function of the patient

Promoting the welfare of the patient and his family during hospitalization

Assisting in the discharge processes from the hospital and/or supporting return to the community.

Promoting the welfare of the staff attending the patients.

Our services are an integral part of the services granted to patients in view of their hospitalization.

Man as a Whole: Body – Mind – Family – Society – Culture

The social services operate under the laws of the country and the Ministry of Health and work continuously on increasing cooperation with social services, rehabilitation and health in the community.

In addition, the social workers carry out unique activities including:

Participation in the abortion committee

Participation in the family violence prevention committees (for minors, woman and the elderly)

Participation in the ethics committee of the hospital

Identification and utilization of the hospitalized Holocaust survivor’s rights.

Diverse academic activities – teaching social work students, giving lectures in various academic programs, participation in research projects.

Running therapy/support groups for the patient or for the ambulatory patient.

Running workshops for learning and support for the departments’ staff.

A public information center operating during multiple casualty incidents or emergencies.

You can speak directly to the social workers in the departments and/or nursing staff. You are also invited to call the social services office.

Public Information Center for Mass Causality or Emergency Event:

During a mass casualty event at the Medical Center, the social services are called upon by the hospital administration to open the center for public information, which includes the “Telephone Information Center” and the “Information for Families”.

“Telephone Information Center” – This phone number is activated during emergencies only: 1255161 and provides initial information to families of wounded arriving at the Ziv Medical Center emergency room. They also gather information on anonymous persons and assisting in identification.

“Information for Families Center” – Located in the nursing school (on the right side before the square in front of the main building of the Ziv Medical Center).

When receiving victims from a multi-casualty incident, the emergency area, intensive care area and operating rooms are closed to visitors and family members in order to enable the necessary and the most effective medical treatment. In this case, the “Information for Families Center” is designed to give preliminary information and emotional support for the families of the injured that are being treated in the emergency room of the hospital. Also, the staff at the “Information for Families Center” keeps contact with the relevant external bodies (local authorities, IDF)