Underground Car Park

The car park is unguarded and paid, available to the clients of the Congress Centre and permanent lessees of the ICE Kraków Congress Centre space, as well as guests of ICE Kraków.

The car park is available to visitors:

from Monday to Friday between 7:00 a.m. and 6:00 p.m.

from Saturday to Sunday between 10:00 a.m. and 6:00 p.m.

On days when events, concerts and other events are organised on the premises of ICE Kraków, the availability of the car park may be extended to one hour after the end of the last of the events. CONCERT TICKET - read more

InfoKraków Point

Qualified employees of the information point, fluent in several languages, will help tourists and Krakow residents plan their day in the city and provide information about tourist attractions in the region. Tickets to current cultural events in the city will also be available for purchase at the location.

Employees will be able to suggest interesting concerts, exhibitions and original attractions for children. The new InfoKraków point will also provide free publications that promote Krakow, including Karnet, the monthly magazine showing the cultural offerings of the Małopolska region capital. Employees will also point the way to attractive-priced accommodations and convenient ways to reach the city centre.

InfoKraków City Information Network is operated by the Krakow Festival Office.

Openning hours of InfoKraków Point at ICE Kraków

The InfoKraków information point is located next to the main entrance to the ICE Kraków Congress Centre.

November 2018

Saturday

02 II

16.00-22.00

Sunday

03 II

9.00-18.00

Monday

04 II

17.00 -19.00

Saturday

09 II

14.00-19.30

Sunday

10 II

17.00 - 19.30

Wensday

13 II

17.00-19.30

Thursday

14 II

18:00- 20:30

Friday

15 II

18:00-21:00

Saturday

16 II

17:00-21:00

Monday

18 II

18:30-21:00

Tuesday

19 II

16.00-21.00

Wensday

20 II

18:30-21:00

Friday

22 II

18:30-21:00

Saturday

23 II

18:30-21:00

Monday

25 II

10.00-18.00

The other days closed.

First aid | Parents room | Main cloakroom | Extra cloakroom

FIRST AID & PARENTS ROOM

The first aid room is located in the foyer on level F0 near to the passenger lifts. The room is equipped with a couch, wheelchair, stretcher, infusion stand, first aid kit, as well as basic first aid equipment (bandage, dressings, etc.). If the Organiser assures medical support for the event, medical services can use this room. There is a baby-changing table available and a high chair for baby feeding so the room can be used as a parent and child facility.

MAIN & ADDITIONAL CLOAKROOM

The cloakroom on the F0 level is located near the main entrance – there are 11 boxes marked with letters from A to K. The cloakroom has the capacity (3798) to cater simultaneously for audiences of events taking place concurrently in the Auditorium Hall and the Theatre Hall.

The cloakroom for participants in events held in the S3 and S4 Halls is located at Entrance No. 3. The cloakroom can hold up to 759 pieces of outer clothing.

The use of cloakroom boxes is included in the venue rental price, but not the cloakroom personnel costs. It is up to the Organiser to provide the required number of staff for the cloakrooms.

Commercial partners

Łysa Góra Backery

Bakery and patisserie located at the intersection of Monte Cassino and Bułhaka streets, offering fresh bread, cakes, cakes, ice-cream from Monday to Saturday.

InfoKraków

The ICE Kraków Congress Centre is visited by nearly 250,000 people every year. In the venue, residents of Krakow and tourists can obtain information about cultural events, tourist attractions and the history of Krakow. The InfoKraków tourist information point in ICE Kraków is one of 8 points of the entire network.

Taking photos in ICE Kraków

The ICE Kraków Congress Centre is often dubbed the business and cultural showcase of Krakow. It is one of the most modern venues built in the capital of Małopolska in recent years, and it is also very... photogenic. We invite you to familiarise yourself with the information concerning the rules of photographing the ICE Kraków.

Guided tours

Unique architecture, spectacular view from the foyer on the Wawel Castle and the city panorama. All of this makes ICE Kraków a staple of every tour. Depending on availability, the Congress Centre can be toured with a guide free of charge. Fill in the form in the CONTACT tab in order to check the availability of your preferred date.

In accordance with Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as “GDPR”), we provide you with basic information regarding the processing of personal data:

Details

BY CAR

The ICE Kraków Congress Centre is located right next to one of the main communication hubs in the very heart of Krakow. You can reach the venue by car from Krakow Airport, train and bus stations, as well as from any other part of Krakow.With environment in mind, we recommend using the services of public transit. The nearest stop can be found only 50 meters away from ICE Kraków.

From Kraków Airport

You can get to ICE Kraków from the airport by public transit, as well as by taxi or by your own car. The direct bus line between the Krakow Airport and ICE Kraków allows for a comfortable trip without any connections. The trip by car does not take more than 20 minutes.

From Railway Station

Both the Kraków Główny main railway station, the bus station and the ICE Kraków Congress Centre are located in the city centre. This allows you to reach ICE Krakow from the airport by public transit, as well as by taxi or your own car. Thanks to direct bus and tram connections from the Main Railway Station (Dworzec Główny) stop to ICE Kraków, the trip via public transit takes no more than 20 minutes.

By public transport

The ICE Kraków Congress Centre is located in the very heart of Krakow, next to the main transport hubs serving this part of Krakow. In the immediate vicinity of ICE Kraków, there are bus stops, a new bus loop and tram stops.

ICE KRAKÓW FOR DISABLED

ICE Kraków has been adapted to the needs of people who use wheelchairs. Marked parking spaces are provided in the underground car park. It is easy to reach the foyer from there by lifts. Lifts are also available inside the building. They connect the four levels of the foyer. Another access route is via a side entrance from the Park Inn Hotel. Lifts provide direct access to the halls on the third floor of ICE Kraków.

The entrance doors to ICE Kraków have neither exterior steps nor thresholds thus enabling access to the building. The main entrance to the building (off Barska Street) is through two revolving doors. Next to these, there is an additional door on the left hand side, which is activated by a photo cell. In addition, there is a ramp for wheelchairs at the Centre.

Toilets in ICE Kraków are adapted to the needs of persons with reduced mobility. There are toilets with larger cabins and larger washbasins mounted at a lower level, toilet bowls adapted to the needs of the disabled, and handrails. Toilets are located on every floor of the building.