How Inspire Travel Management's tailored business solutions support ATCO

ATCO is a customer-focussed global company that has been an important part of the Australian economy for more than half a century. ATCO develops, builds, owns and operates a range of energy and infrastructure assets, supporting residential, business and commercial customers across Australia.

Inspire Travel Management is a majority Indigenous-owned corporate travel management service primarily servicing large and complex travel programs. Its long term aim is to attract more Indigenous Australians into the travel industry.

ATCO became a Supply Nation member in 2017 as part of their broader supplier diversity strategy. With a global team, the organisation has international travel needs.

Patrick Creaghan, Managing Director and Chief Operating Officer ATCO, Australia explained “With our complex travel requirements, it is important that we are working with a reliable and trusted partner.

“The introduction of our inaugural Reconciliation Action Plan in Australia was a great opportunity to review a range of business processes, including procurement which led to our engagement with Supply Nation.

“It was through this connection to Supply Nation that we became aware of Dwayne and the team at Inspire Travel Management” Patrick concluded.

“We tailor solutions around our clients’ needs. In the case of ATCO, we spent time to understand their processes and implement the right travel solutions to increase efficiency.” Dwayne said.

The outcomes

Patrick explained, “Inspire Travel Management were selected by ATCO as our preferred travel provider in part because they are an Australian company with the capability of servicing our complex travel requirements, and importantly, because their long term vision is to provide career opportunities for Aboriginal and Torres Strait Islander people.

“Their experience, and the fact that they are part of a joint venture with Helloworld Travel Limited and QBT, gave us confidence IMT had the capacity to deliver a consistently high quality and customer centric service.” Patrick said.

Dwayne said, “As we grow together we aim to keep improving the ACTO travel program. And we know that as this partnership grows ATCO is eager to see Inspire Travel’s aspirations around Indigenous employment realised.”

Patrick concluded, “In speaking with Dwayne and his team and understanding their focus on employment opportunities, we felt they had a strong plan in place that would deliver long lasting benefits in this area. We are also confident that ITM will provide us with quality services that will contribute to business efficiency, and ease in employees travelling across Australia and further afield.”