Reviews for BMW of Bellevue

We liked the experience of buying the car, the salesman was fantastic, but this review is in response to their aweful and overpriced service center. We brought our car in for spark plugs, BMW claimed oil leaks damaged them and it would…

I bought a car from this dealership from out of state. The sales guy told me IN WRITING that the car was in EXCELLENT condition. I asked specifically to please tell me all of the imperfections of the car since I am buying sight unseen and…

I bought my 2013 x6, the sales like small car dealer sales person, Finance director was pretty rude. offering my extended warranty for my other bmw but she know nothing about the company..what a joke.service department was ok.my turn for…

My wife an I just bought a new BMW from BMW of Bellevue and I have to say the experience was a bliss....Our CA Len was the best, always available through email with prompt responses. We went for a testdrive with some friends initially and…

Please DO NOT buy from this dealership!!by Savinay D. via Judy's Book on 5/13/2014

We bought a Brand new 2014 BMW X5 from the BMW of Bellevue dealership in December 2013 and we are highly dissatisfied with this dealership. This dissatisfaction is a result of our aggregate experience so far. We are writing this review,…

My wife took her X3 to BMW Bellevue for 60K mi service and was shocked with a $2450+ bill including rear brake replacement which was not needed or authorized. The 2010 labor rate was $132/hr plus 10% for "shop chemicals and disposal fees"…

Hi there,I have a 335i 2008, I took the car to this dealer cause I was in washintong on a business trip, and let me tell u they have the worst customer service I have seen coming from a BMW dealer!! I have no idea how they still on…

Nobody's perfect by stealing from the car you bring in service.... they took a $300 worth of sunglasses and the worse is that they would not do anything about it. they are not responsible.. it is written on the invoice! they "looked for…

BMW Bellevue overall provided me with FLAWLESS service/support. I live in Tacoma WA area and I normally take my BMW to BMW Fife. When my car began to malfunction, I called BMW Fife and their response was that there was a THREE WEEK…

Terrible experience with BMW of Bellevueby Umut A. via Judy's Book on 1/12/2011

This morning I dropped my Z4 to get Service Engine Soon issue resolved. They told me later that the issue was thermostat was malfunctioning. They have replaced thermostat and flushed and replaced the coolant. Also they recommended that the…

I test drove a 2011 x3 on 12/20/2010 with Michael Torchia, when I first met him he was little rude but warmed up after the test drive. He wasn?t really knowledgeable about the car, and he didn?t seem to want to sell me the car.
On the…

Good: Nothing. Bad: It was like making an appointment with the Queen to get in for work. Forget getting a loaner car--the dance for that was too complicated. After having to jump through fantastic hoops to get our car in for warranty work,…

Have taken my 540 in several times for problems. They gave me run around about gas quality and would not check the car. Continued to have problems, difficult to schedule appts, once in, the service people we not too helpful and seemed…

Very difficult to schedule appointment. People at service center seems to be very busy and you have to leave your phone number to wait for them to call you back. It happened twice and each time I was on hold for more than 5 mins. And they…

Despite the previous 5-star posts (all by the same person interestingly), my experience with this dealership has been far less than ideal. The quality of service and work as far below what you would expect a luxury car dealership. Avoid…

I have needed relatively minor maintenance and scheduled service for my E39 and have twice taken the vehicle to BMW Bellevue. Their service receptionists have treated me like I was complicating their days just by speaking to them. The…