D.E.L.I.G.H.T

We instill DISCIPLINE

Live up faithfully to our responsibilities as public servants behaving at all times in accordance with the highest ethical standards while making the most effective and efficient use of money, machine, man-hours and other resources that are entrusted to us

Do what we say we will do and finish what we have started

Being accountable for our own actions: these include punctuality, self-control, compliance to rules and regulations, the practice of safety for ourselves and others

We commit to EXCELLENCE and innovations:

Do our job to the best of our ability, taking every opportunity to render extra service when needed, and providing appropriate, effective and consistent delivery of service in response to the need of our customers, employees, suppliers, other development partners and the general public.

Demonstrate a passion for understanding and meeting the needs of our customers and shareholders

Take active responsibility for the quality of service we provide to customers and others

Are open to change and readily implement better ways of doing things

Have high performance expectations and a mindset of excellence

Are innovative in identifying new opportunities and approaches for our customers and ourselves

We strengthen our LOYALTY to the Coop:

Identify ourselves with NOCECO, look upon its interest as our own

Think, work and speak only for its welfare and development

We act with INTEGRITY and communicate honestly and openly:

Align our actions with our words and deliver what we promise.

Build and strengthen our reputation through trust.

Do not improperly influence others or let them improperly influence us.

Respect and behave in an open and honest manner.

Work with dignity and pride and exert our effort to continuously build and maintain the highest standard and quality of service that NOCECO is known

Deal with people and issues openly, directly and respectfully

Take actions that are consistent with words

Do the right thing even if unpopular or risky

Foster a climate of trust and openness between people

Openly give, invite and receive coaching and feedback

We uphold GODLINESS and high moral standards:

Live up to our faith in God entrusting to Him the safety and sustainability of NOCECO

Acknowledge God’s sovereignty in all aspects of our operation

Start and end the day with a prayer

We uphold HONESTY anywhere:

Serve NOCECO, its member-customers, contractors and suppliers with sincerity and truthfulness while keeping our promises in response to their needs

Maintain the trust reposed to us by the management

Give truthful information

Do the right thing for the right reason

Being honest even if others are not

Carry with us a responsibility to be above reproach when making operational and financial decisions

The National Grid Corporation of the Philippines' Load Dropping or Load Shedding

The Negros Occidental Electric Cooperative (NOCECO) expresses its earnest apologies to its member-costumers for the power outages these past few days in different parts of its coverage area. The National Grid Corporation of the Philippines (NGCP) had incurred Load Dropping or Load Shedding caused by...