*Note: sample names in the “Sample Submission” form that is uploaded in GIGPAD should only contain alphabetic characters, numbers, and underscores. It should not contain spaces, dots, or dashes. Please limit sample names to 24 characters or less. This ensures that the detection and any downstream analysis pipeline processes run smoothly.

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GIGPAD FAQ

What is GIGPAD?

Gateway for Integration of Genomic-Proteomic Applications and Data (GIGPAD) is a platform for managing sample processing and genetic services. GIGPAD is the software application that is used to place orders. You can log into GIGPAD at https://portal.hpcgg.org/.

How do I obtain a GIGPAD account?

To request a login to GIGPAD, access the GIGPAD application by going to https://portal.hpcgg.org and click on the 'here' link in 'Click here to request a login'.

Researchers - Click on 'I am a researcher who works for one or more principal investigators' and 'Submit'. Fill out your information as well as the information for your PI(s) and click 'Submit Access Request'.

Within a few hours you will receive a temporary password. Upon logging in again you may change the password. We ask that you not share this password and login with any others please. From this point you may proceed to set up your order or create a Study to contain multiple associated orders.

Once I have an account, how do I access GIGPAD?

How do I change my GIGPAD account information?

Please send your new account information to our Support Team. It is not possible for you to update your account information online

Why should I use a study in GIGPAD?

All of Partners Personailzed Medicine facilities, with the exception Expression Analysis, require the creation of a study in GIGPAD in order to request services and submit samples.

Studies can be used for different purposes:

Grouping of samples for processing or analysis associated with a general IRB number with a unifying theme.

Single PI with several investigators associated with the work. Studies allow setting up the PI/investigator(s) relationships and facilitate managing the data captured under the study. If new investigators join later on they can be added to the study and access the data gathered easily.

Grouping of control vs. case samples. Investigators can create studies to help them group and organize their samples and data.

GIGPAD users who do not require a study should consider creating a study based on the above criteria. Please contact the manager for the group you will be working with to review your specific use case.

How do I place a study?

To place a study in GIGPAD:

Login to GIGPAD, if you do not have a login see "How do I obtain a GIGPAD account?".

Go to the Studies->New Study.

Select the Facility and PI for the study from the drop down menu (if multiple options are available).

Click on 'Next Step Study Definition'.

Fill out the information associated with this study: Study Name, Description and the Associated Researchers and IRB information.

The remaining steps are specific to the facility that the study is under, click through these remaining steps and complete any necessary information.

If you need further assistance setting a study for a particular facility, please see our Help Documentation.

How do I find my saved studies in GIGPAD?

Your saved study is located on the 'New Study' screen. Click on the 'Study' tab and then go to the 'New Study' tab. Your saved study will be at the top of the screen, under 'I. Continue a Saved Study'.

Can I place an order in GIGPAD without a study?

The only facility that allows you to create a batch without a study is "Expression Analysis". For all other facilities you must create a study in order to create a batch.

How can I find my samples in GIGPAD?

GIGPAD users must have access to an active Partners Personalized Medicine study in order to find sample details. If you do have access to an active study, you may use one of the following two options to find your samples.

Funding source – PO or PeopleSoft Number and allocation for billing purposes

There is also information that will vary depending on the order type and facility, for example:

Sample(s) information and details

Services requested

Shipping information

What is a batch in GIGPAD? What is an order?

The terms batch and order are used interchangeably in GIGPAD. A batch is a transactional unit comprised of a collection of samples and services or tests to be applied to these samples. Currently, a study is required in order to place batches for Sequencing, Genotyping, and Sample Processing Services. Expression Analysis batches can be submitted without a study.

Batches are owned by a Principal Investigator and can be placed by the PI or any Researcher associated with the PI's studies. A batch is identified by a unique number generated upon submission. This number should be used by PI's and Researchers to request information about the batch, such as status, results, data files, etc.