We haveFlow Centers of Excellencein USA, Holland and China with an additional five Authorized Service Centers located in Korea, Singapore, India, Brazil, and Mexico. We even offer a 'DIY' calibration program for easy, accurate, on-site calibration

Sierra President Matthew Olin explains, 'We're a private, family-owned company and our beliefs influence the way we do business, from the top to the bottom. So, providing personalized and customized service is central to our culture. If we make a mistake, we admit it and get it right. We've worked hard to establish credibility with our customers, and it's paramount that we do everything we can to maintain it. The bottom line is that great flowmeter calibration and repair service starts with you and making you happy is what we're all about.'

Fast Turnaround on Mass Air Flow Calibration

“Being in this industry for more than 40 years,' explains Sierra President Matthew Olin, 'we value the fact that our customers need it yesterday. We put a high value on the urgency that's inherent in the flow calibration and repair industry.' We offer fast turnaround, expedites, and a rental program to eliminate downtime. Our many global locations help us streamline logistics and route customers to the closest service center in North America, Europe or Asia. We even get wasn't getting done. We quickly step in and get it done!'.Watch Video.

Easy Online Management System

Quickly submit your RMA online, get automated status updates and view complete meter history. For easy management of your flow meters and controllers, your personalized My Units portal allows you to quickly view flow meters up for calibration, set calibration notices, and view out of cal flow meters and controllers.

Factory-Direct Flow Meters Means Low Overhead

'We maintain a lean, very competitive operation that often runs 24-hours a day if necessary,' explains Sierra President Matthew Olin. 'This efficiency and productivity means competitive prices. And because we are the manufacturer, we give you timely responses to questions and draw from over 40 years of flow calibration and manufacturing expertise. With factory-direct service, our team also has the resources to service your instrument quickly and without the hassle of dealing with a third party, thus maximizing your up-time,' explains Olin.

Videos related to this service

Technical Support Manager, Jim joins Service Repair Manager, Brenda to discuss Sierra's commitment to world class service and technical support (http://www.sierrainstruments.com/techsupport/techsupport.html). Learn about Sierra's global flow meter service centers, flow calibration on primary standards, and drive to please customers.