Parklane vs Symbol

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Parklane

Parklane manufactures a variety of innerspring, hybrid, and foam mattresses, sold in local stores in Oregon and Washington. They focus on providing a local customer low prices and high quality materials. With a legacy from 1920s, they have been in the mattress game for quite a while. Most folks find their mattresses comfortable, but some had issues with service and odor.

Symbol

Symbol mattress company was founded in 1961, focused originally predominantly on commercial mattresses including mattresses for schools and health care facilities. Over the past few years, they have used their commercial backing to release consumer products through retailers in the Midwest, Northeast, and South Eastern U.S. They boast American made fabrics and manufacturing and use certified Certipur-US foam (which is low in volatile organic compounds) on some of their mattresses. Most customers like their mattresses at first, but there are some that experienced issues with durability.

Based on our aggregated reviews and our scoring method, we recommend Parklane in this match up!

Parklane's Owner Satisfaction

Some sleepers love these mattresses., but others have had complaints with the mattresses. There were some negative feedback thrown in with the positive. Read on below for added information about how they work for folks to figure out if they will work for you!

Parklane's Supportiveness

A supportive mattress is important to all, but especially important for back and stomach sleepers. Also, deeper support can be a make or break for side sleepers who need response but are at risk for back problems. For most, these mattresses are above average in terms of support. However, some have had reported some issues so if you are heavier than most, make sure to do extra research.

Edge SupportMost feel comfortable with the edge support of these mattresses. But, some heavier customers may experience some dipping close to the edges.

Parklane's Durability

Durability stems from good materials, craftsmanship, and quality control. Mattresses that sacrifice these attributes may have durability issues for some sleepers. Sadly, these mattresses get mixed feedback from customers on lasting comfort. There are some customers that have complaints about comfort over the short term, while others report a happy night's sleep. Make sure to take a look at the reviews before buying.

Symbol's Owner Satisfaction

Finding out how sleepers really feel about a mattress is difficult business -- especially with all of the marketing being done by companies and retailers. Sleepers, sadly, don't always feel comfortable from these mattresses. There are still customers that really appreciate these beds, but many others that don't. Read on to understand the specifics of the mattresses.

Symbol's Supportiveness

These mattresses are more supportive than most, which means the support layers of the mattress help align the spine and work together with the softer comfort layers above. That said, there are a few complaints from reviewers, so make sure to do research to align your pick with your sleeping position and body type.

Edge SupportOverall, most reviewers report these mattresses have good edge support, which means most don't notice a depression when rolling towards the edge or sitting on the side of the mattress.

Bowling Ball & Density TestsIn tests of the mattress density evenness and firmness, these mattresses are well supported throughout the surface. That said, some reviewers describe rare support issues, so make sure to browse the reviews before buying.

Symbol's Durability

We all want a mattress that lasts 10 years or more, and when our mattress is something that instead gives us pain over a short term, this is terrible. However, now more than ever, it is getting harder to find lasting comfort. With more choices for us than ever, some brands aren't always investing in quality. When it comes to these mattresses, some folks had issues with discomfort over a short period of time. Not every customer experiences durability problems, but do some extra reading to make sure that your choice works for your body.

Browse Parklane Customer Reviews

My wife and I slept on a Parklane

My wife and I slept on a Parklane mattress while house-sitting for a relative and promptly fell in love with it. After that, trying to sleep in our own bed after that just made us frustrated and in pain. There was no question about what brand we wanted but what we didn’t expect was the affordability. This is a “no-brainer”, seriously, try it and see for yourself.

My wife and I slept on a Parklane

A great mattress shopping experience! It’s softer compared to what I tried in showroom.

A very comfortable night’s sleep

A very comfortable night’s sleep on this bed. It arrived very similar to the floor model in store and is on the firm side as described. Holds it’s shape well and provides a solid sleep night in and night out. Service: Unfortunately, the service was the disappointing side. Delivery date was confirmed at time of purchase and given a time window. This delivery was missed with no notice, and when I called to inquire I was told it would be ready the following day and someone should have called me. I called the main corporate number to complain and was bounced around and promised a call back from the “manager”. Call never came, though the bed was delivered the next day which made me take another day off from work to wait for it. The delivery crew itself was prompt and professional, though I likely would not buy from this company in the future if narrowing down a delivery time was important.

We love the mattress and how rested we are

We love the mattress and how rested we are in the morning. Don’t wake up achy as we used to from sleeping on our old mattress. Very happy with the mattress.

A fantastic mattress

A fantastic mattress for those who need or want firm support. It’s only getting more comfortable with use. Excellent firm support mattress. Service: Delivery was on time and professionally set-up.

Sleep wonderful sleep!

Sleep wonderful sleep! Parklane takes the mystery out of mattress shoping. There knowledgeable staff leads you throught the choices, no confusion, great service. I love the nighttime sleep I receive from my excellent mattress. You can also be assured that your mattress is never co-mingled with other peoples used mattresses because they use two trucks one to pick up your old piece and one truck to deliver your new box springs and mattress.

This is my first new mattress purchase

This is my first new mattress purchase. I am so glad that I found a company that is local and makes the bed for you. The price was fabulous. My son had just purchased a mattress from another company and spent 5 times as much for pretty much the same mattress. I sleep really good and I love how light weight it is when changing the sheets! I love it.

So far so good.

So far so good. I had been having lower back problems from sleeping on my last couple mattresses. With the Morrison I have been waking up feeling rested and like my back is actually improving while I sleep instead of getting more sore. I’ve only had the mattress a couple months, but love it so far.

I love this bed!

I love this bed! I was so impressed with the service I received from Parklane, from the sales person to the 2 men that delivered and set up my new bed. Very professional! Best purchase in a long time!

I bought a Parklane mattress

I bought a Parklane mattress with great pleasure and was very surprised that it came with an overpower chemical odor. It gave me a headache and made my eyes water the two nights I slept on it. I have never had a reaction to anything before in my life. I opened windows, ran a fan and air filter, and even stayed elsewhere for two-plus weeks, but the strong toxic smell lingered. Everyone who came in my home could smell it and I had to finally send it back.

Nice firm mattress.

Nice firm mattress. It was important to us to buy from a local company. Disappointed the customer service was not better.

Great price

Great price, great service, great product! Love it! Great Service too

I wanted a firm mattress

I wanted a firm mattress and this one was really firm. AT first, I wasn’t sure I liked it but after giving it a month, I really feel comfortable sleeping on it and the best news of all, my back feels great, too!

If you want a firm mattress

If you want a firm mattress, which we did, this is the one for you. I used to wake up 4-5 times a night with our old mattress. Now it’s once, if that.

This is a great mattress

This is a great mattress. The best part is the sales staff. Super informative and helpful, but not pushy like some of the bigger chains. Delivery guys were quick, efficient and friendly. They use two trucks for delivery and pickup so your new mattress doesn’t carpool with old ones!

I have only had the bed

I have only had the bed for about 2 weeks but am extremely happy with the bed I chose. The best part was the process of the purchase. Very low key and no pressure to buy the most expensive mattress. The salesmen were more concerned with what I was looking for and helped me find just the right bed.

Excellent bed for the money

Excellent bed for the money – my first night on this mattress was the best sleep I had in two years! Definitely recommend it to friends

I am a customer relations representative

I am a customer relations representative in the banking industry – And I have to say hands down, Parklane Mattresses provided the most positive customer experience I have received for quite awhile. The store’s staff very friendly without pressure selling tactics – highly knowledgeable and informed on products. I had already decided to buy from Parklane even before walking into their store – Because I truly believe in supporting our local businesses, and try to always be conscientious of our environment and how products are made. But upon speaking to Micah at the Lake Oswego store, I knew not only would I be buying all future mattresses from Parklane, but I would be recommending all my family, friends and associates looking for new mattresses there as well. I researched on many different brands and firmness from all over the metro area. When it comes to value, integrity, and service of product… Parklane cannot be beaten. Probably not a good thing since I have a highly busy day, everyday,.. I find it so hard now to get out of bed – I don’t want to because the mattress is that comfortable. I could really go on, and on. But I would lastly say Parklane’s delivery personnel (Jose and his delivery partner) are also highly respectable, and professional – took extra care on our first rainy day in 112 days to ensure carpet did not get dirty; and the best I have experienced as well. I cannot say enough of the staff overall and the product speaks for itself. Well Done PARKLANE.

I liked this mattress

I liked this mattress so much I bought it twice! We bought one for our bedroom, and loved its firm yet comfortable feel that we replaced our guest room mattress with the Morrison. It’s a perfect mattress!

This is our main mattress

This is our main mattress and immediately noticed that our sleep improved during the first night of use (less tossing and turning). We bought the King and it does seem to have a slight bulge in the center of the mattress. However, I believe the sales associate told us that all Kings have a slight hump in the middle. Another plus is the solid/firm sides that don’t dramatically sag when you sit on the edge of the mattress. Overall, we love our Morrison and would not hesitate to buy again from Parklane.

We absolutely love our Parklane mattress

We absolutely love our Parklane mattress. After our first night sleeping on it my husband and I both woke with no backpain. The experience from purchase to delivery was exceptional. Exceptional service, exceptional mattress.

We are very happy

We are very happy with this mattress. We both needed a very firm feel. The neck pain and arm numbness my Wife was having is now gone. My lower back discomfort is also gone. Sleeping in is now possible.

The mattress is great

The mattress is great, firm but comfortable. I will return to Parklane.

really positive experience

A really positive experience from the moment we entered the store to this day as we sleep on the mattress. Exactly what we had hoped for. Megan’s knowledge of the Parklane products made our search for a mattress very simple and the purchase even more so. The gentlemen which delivered the mattress were very courteous and professional. All this accompanied by the fact that a local company and manufacturer is being supported makes Parklane the retailer which we would recommend to any of our friends. Thank you.

I had been searching

I had been searching for a firm mattress that was affordable and well built. I got all these things from this mattress. Great price and a great product.

Parklane is such an asset

Parklane is such an asset for us Oregonians! My last mattress was giving out after 11 years and I was tired of waking up with back pains that would hang around all day or pop up mid day. I knew it was time to invest in a new bed.

I love my mattress.

I love my mattress. It is everything I hoped–firm but not hard, clearly well constructed but light weight enough to allow easy tucking of bedding. I appreciated the accurate notification of delivery and the perfect placement. I’ve been recommending Parklane to everyone I know.

I am so thankful

I am so thankful I found the Morrison mattress. Extra firm means great support for my ever aging body without any harmful effects from sleeping on my side -no sore ribs, hips or shoulders etc. Sleep has never been so good. Delivery was communicated the day before and arrived as scheduled. The delivery setup team was courteous and professional completing the task very quickly. Highly recommend.

It’s been great! The first new mattress

It’s been great! The first new mattress I’ve purchased and I love how firm it is. I love supporting the local co and they made eveything easy when I went in. Delivery went smoothly and I’m very happy.

I have been meaning to write you

I have been meaning to write you for about 9 months. I bought my Morrison mattress from your LO store in the fall of 2016 and I am absolutely in love with it! It is by far the best mattress I have ever owned or slept upon, anywhere. Furthermore, my experience shopping at your store was excellent; the staff member was so helpful and I never felt pressured or rushed in any way. I had just moved to Portland and didn’t know about your store until I heard your ad on NPR. Before learning about you, I had tried one of the popular mail order mattresses, which I did not like and had to return (big hassle!).

Eh

I've had my Parklane mattress for about 4-5 years and bought it sight unseen from another state. I saved every penny I had to shell out $4k for a mattress right out of college. The quilting immediately starting pulling 'up' like it was detached from the bed and creating little mountains. They go down when you push on them but I was very surprised to see this. I also cannot sleep at all on my stomach as it makes my back hurt big time because it dips so low. Unfortunately I'm looking for another bed now. It may be good quality but it hasn't worked for me.

Browse Symbol Customer Reviews

Symbol Mattress

We purchased our queen matress about a year ago. Loved it at first but now its broke down in the center. The place where u bought it tells me its not in warranty since i didnt buy the box springs with it. WELL I WASNT INFORMED OF THAT WHEN U PURCHASED IT or i would have got the box springs. Now im out 600 dollors on a 5 year warranty mattress. I will tell everyome i know about this. My company i work for purchases all its matresses from these people for campers. NOT ANYMORE

Symbol Mattress

We purchased a Symbol Executive king set approximately 15 yrs ago. It came with a 10 year warranty. We turn it regularly and it remains the most snug, yet firm and comfortable set immaginable. We are now searching for a dealer in our area for a queen set for the guest bedroom.

Finally happy with my bed

I am not generally picky at all about my bed, but my last Tempurpedic mattress was falling apart after the last 8 years and I needed a new one. I went into the local mattress store and noticed the low prices of Symbol. After laying on the bed, I was sold. The only thing I haven't liked is that it is sagging a tiny bit, and it has been just about 5 months. But, so far, definitely comfortable!

Indents and poor quality

After reading the other complaints and answers, I guess I'm basically screwed. My queen size mattress is 3 1/2 yrs old and has indents in it. I've been rotating the mattress every 3 months so now both sides have intents. Also I have never seen a queen size mattress that you could lift with one hand, which leads me to the conclusion that this is a piss poor quality. I will NEVER buy or recommend a Symbol mattress to anyone.

I am on my second mattress set in 4 years...

I am on my second mattress set in 4 years. The current set is about a year old. It is not worth the time and money to get it home. The current set is sagging in the middle. My neck and back are killing me. I am disabled and of course I live on a fixed income. If I could afford to do so I would go purchase a new set by another maker. Then I would drag the Symbol out and burn them. To get them replaced the last time I can not tell you how many phone calls I had to make and how long it actually took for them to replace the set. The warranty is not worth the paper it is written on when the product has to be replaced on a yearly basis. Take my advice do not purchase Symbol Matresses! The local store that sells their products has terrible service as well. After having this product I realize that I over paid. It is not worth more than $150 at most brand new.

It'll Do

Bought a Symbol on clearance from the store down the road for a guest room. No complaints, but no cheers either. Guess I can't complain.

I LOVE MY BED

I've had a Symbol for 10 years. Love it every night. I've seen that the newer models, you can't flip. But, mine you can! Get your hands on an older model and you'll be dreaming zzz's until cows come home.

I LOVE MY BED

I am on my second mattress set in 4 years. The current set is about a year old. It is not worth the time and money to get it home. The current set is sagging in the middle. My neck and back are killing me. I am disabled and of course I live on a fixed income. If I could afford to do so I would go purchase a new set by another maker. Then I would drag the Symbol out and burn them. To get them replaced the last time I can not tell you how many phone calls I had to make and how long it actually took for them to replace the set. The warranty is not worth the paper it is written on when the product has to be replaced on a yearly basis. Take my advice do not purchase Symbol Matresses! The local store that sells their products has terrible service as well. After having this product I realize that I over paid. It is not worth more than $150 at most brand new.

After just few months...

After just few months of owning this matters it started to sink in the middle. Now 2 years later the matress says more than the two inches required for replacement, but Symbol will not honor the replacement. 3 out of 4 of the foam walls supporting the outer edge of the matress have caved outward, giving my matress an off trapazoid shape. It is uncomfortable and after a mere two years I am told that my matress is clearly faulty but unreplacable. I do not recommend buying a Symbol matress unless you keep in inside of a wooden frame to keep the sides from collapsing. This was an awful experience.

We purchased a Symbol Executive king...

We purchased a Symbol Executive king set approximately 15 yrs ago. It came with a 10 year warranty. We turn it regularly and it remains the most snug, yet firm and comfortable set immaginable. We are now searching for a dealer in our area for a queen set for the guest bedroom.

This mattress didn't even last me 4 years...

This mattress didn't even last me 4 years! I just had to replace mine, I will never buy another mattress from your company again!! $800 down the drain

Worst Matress Ever

Had a friend talk us into this brand. Decided to give it a try. In lLess than a year and a half.. the center was wore out with the recommended rotations (every couple weeks) and using the box spring recommended for it. They replaced the mattress after filing a complaint. Now.. a year and a half later.. same exact issue. Poor quality, poor function. and poor sleep because of it. Will NEVER buy from this company again. We'd give it 0 stars if we could!

I have a queen...

I have a queen “soft, plush” set in my guest room. My 86 yr old Dad and his wife slept on it and said “it was their best sleep ever” and are looking to purchase the same set, closer to home in Maine

Great Quality Mattress...

Great Quality Mattress Sets! USA Made Since 1961! Definitely Best Quality at Best Prices in the Industry!

I purchased 2...

I purchased 2 "comfort innovations - Edison" mattresses a few years ago. After ONE summer of use (3 months), massive divots formed in the middle of both mattresses. When I say massive, I mean to the point of not being able to sleep comfortably because you could feel the frame underneath you through the mattress, and felt trapped by the sides of the divot. Attempts to contact the company were ridiculous. We called them multiple times and they never bothered to call us back. Horrible customer service! Do not bother to purchase mattresses from them unless you like sleeping in a mattress ravine.

I have one of the more affordable units...

I have one of the more affordable units, the Belair, now discontinued. I also sell these beds. They are a fantastic mattress for the price. Very comparable to any name brand.

I thought I was buying a great mattress...

I thought I was buying a great mattress for my 10 year old when we purchased the Signature MCS Series. $$$$$ Turns out the quality is terrible! The mattress started to dip with a few weeks. My son is 72 lbs and nearly 5 ft tall. There is absolutely no reason why this mattress should be developing a dip in it. The sales rep told my dealer that body impressions aren't warranted!! Unbelievable, absolutely unbelievable! If your mattress can't support 72lbs spread out over nearly 5 ft., what would happen if this mattress would have been used by an adult! Terribly disappointed.

Local dealer does not honor anymore...

Local dealer does not honor anymore. Replaced 3 times in three years. Their mattress, their box support and a standard queen frame. Same areas break down every time from a 5’5 120 lb user. Now I must deal directly with mfg. and supply photos and get someone to help me move both pieces around.

Excellent company!

Excellent company!! been selling their mattresses for 8 years..they 100% stand behind their product!!Great quality for less, as they don't advertise. Fantastic selection, great value! Don't believe the nay sayers...it's just not true!!

Products may be great...

Products may be great But, support / Warranty is a big disappointment

I purchased a mattress here...

I purchased a mattress here and a few years and it is the best mattress I have owned, still holding up good and comfortable every night I sleep on it, no complaints. I have recommended my friends and family to come here as well because I was so happy with my purchase.

Worst mattress ever.

Worst mattress ever. Only had a year and it sagged terribly in the middle! Hardly ever used. Been trying to get a refund but they want to exchange it! I don't want another one of their mattresses! Terrible.

Worst custoemr service ever.

Worst custoemr service ever. Bought a bed there and it was so uncomfortable. They exchanged it the first time but the second mattress was just as bad. When we contacted customer service they said their 15 yr warrenty only allows 1 exchange. Never again.

Junk

I don't even want to give them one star. Symbol is a terrible mattress and they don't back up their warranty. Our first mattress had huge divots in it so they angrily replaced it. The second mattress was just as bad after 2 days we got these huge sink holes but the 10 yr warranty is only good on the first mattress. This company sucks because they brag about quality and service but its anything but.

Beware of the online retailer scam - Two stars for a bad sales practice

I purchased my H219187 Northern Nights Queen 11" Dream Hybrid Mattress AKA "Symbol" Mattress just a few days ago. Well, it came today alongside the warranty card and instructions, I unboxed the mattress but did not remove the plastic from the rolled mattress. As I began reading the warranty pamphlet I find that the warranty is only valid if you buy the matching box spring. Well, the Box spring was not an option when we purchased the mattress. Furthermore, The warranty was a major reason for buying the mattress (10 years). Also, I was expecting a high-quality Nothern Nights mattress and not a "Symbol" low-end mattress? I told the online retailer that at no time did the TV saleswomen mention the need for the boxspring to get the 10-year warranty. They did, however, continue to mention the 10-year replacement warranty. So, I asked for a full refund and got it. To my surprise, they told me to trash, donate or give the mattress away as they do not take them back. How cheap is this product? What a bad sales process for a well-known tv retailer. Now, I have a no win situation if the mattress sticks and I no longer have my old mattress I'm screwed? A bad case of bait and switch if you ask me. Now I'm looking for someone that needs a mattress and is not discriminant. It's free but now it's my problem to solve?

Makes me sad...

I purchased a Symbol Jasmine 1 year and 5 months ago. Sinking in the middle badly I was able to return by warranty to my delight(I am 5-7 170lbs. What was delivered as a replacement was a Symbol Shelton. Much thinner, and way less build quality than the Jasmine, which is no longer in production. Let down in my experience.

Not what I expected

We have had this Symbol Belle Terre mattress for about 30 days not and it is not at all like what we layed on in the store. It has permanent depressions almost 2" deep after only 30 days.

MISERY!!!

I’m renting this place away from home for out of town work, that is a furnished 1 bedroom. To the point. The Mattress is from Hell itself no rest from this thing at all. I’d sleep beter in a rock river bed . I’m more exhausted from trying to sleep on this than being at work itself. So I looked at the tag for the manufacturer to see it is a symbol, aloe Vera made in 12/2019 in Richmond va. It is JUNK- wont even waist the time talking to owners of the place, But this Crap has got to GO! I'll buy my own mattress ,they can have it back when I’m gone. This outfit is ripping off America!!

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