Direct lawyer contact

People often complain that law firms make it difficult to speak directly with the lawyer running your case. Not at QualitySolicitors. We promise that you will know their name and have direct access to them whenever they are needed.

At QualitySolicitors, you can be sure that a named lawyer will have responsibility for your matter. Not only will you know their name, you will also have their direct email and where ever possible a direct dial number too.

There may be times when your lawyer is busy. If they are at Court or in a meeting, you can talk to a member of your lawyer’s team. There will be others in that team who are available to talk to you. Not only that, they will be familiar with your matter.

Fobbing you off with the telephone message desk number is not how QualitySolicitors treats its clients.

With QualitySolicitors, if you want to speak with the actual lawyer running your case, just pick up the phone. It's as simple as that.

Have a question or need some help? Call us today on 01912 836 413

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Your local legal experts

Why QualitySolicitors?

With QualitySolicitors your first initial assessment is free, so you can call us without worrying about being charged for a call you might not have actually needed to make. And because we place our clients are at the heart of everything we do, we make these five customer service promises to make sure you'll feel properly looked after.

This is why, in the first instance, most people looking for legal help in relation to a 'Home And Property' call QualitySolicitors for a Free Initial Assessment over the phone before requesting our Ask the Legal Expert service; which is an introductory 45-minute face-to-face consultation for £99.

With us, you’ll always find our lawyers are friendly and approachable.
That’s why we promise you that as our client, you will always be given the direct phone and email details of your lawyer – making it easy to get in touch.

Have you ever wanted to just ask a lawyer if they can help you, without worrying about what it may cost to contact them? If so, call QualitySolicitors and together we can work out what your next steps might be... in confidence, at no cost and with no obligation.
At QualitySolicitors, our Free Initial Assessment promise puts you directly in touch with a local law firm who will happily talk to you for free to clarify how they can help you.

Using a solicitor doesn’t have to involve any unexpected costs.
We promise to confirm the full costs you can expect before we begin any work and keep you informed throughout.
And we won’t start any work until we know you’re happy with our estimate.

Need a lawyer who’ll get in touch when they say they will and not leave you in the dark?
Good news – we promise to you, our clients - call or email us by 3pm, Monday to Friday and you’ll hear back from us the very same day. And if we can’t give you a full response straight away because your question needs further investigation, we’ll always let you know and give you details of exactly when we’ll next be in touch.

QualitySolicitors law firms know that when you need to meet with a solicitor, finding time during office hours can prove impractical. So we thought we’d help by offering flexible opening hours; simple!

QualitySolicitors is a group of modern, progressive law firms providing legal advice for individuals and businesses with over 100 high street locations. QualitySolicitors firms are independent law firms that share the aim of providing clients the highest standards of legal expertise combined with exceptional customer service. QualitySolicitors Brennans is authorised and regulated by the Solicitors Regulation Authority, no. 542642.

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By ticking the box and submitting this form, you confirm you have read and accept our terms & conditions.

By ticking the box and submitting this form, you confirm you have read and accept the processing of your data in accordance with our privacy policy.

By ticking the box you give explicit consent to the processing of, where relevant, your data under special categories.

When you click ‘Submit’, you consent to providing all related details of your enquiry and that these details will be passed to a QualitySolicitors Partner Firm to get in contact. If you do not understand any items, please contact us.