An MBTA passenger helped to rescue a woman who had fallen onto T tracks last Tuesday, and went on to recount the experience on her blog, describing the difficulty of hefting the woman from the pit, and the inaction of onlookers a nearby T employee:

An MBTA passenger helped to rescue a woman who had fallen onto T tracks at Downtown Crossing Red Line station last week, and went on to recount the experience on her blog, describing the difficulty of hefting the woman from the pit, and the inaction of onlookers and a nearby T employee:

Jessica Severson, of Roslindale, can be seen in surveillance video released Friday rushing to help the woman.

As I was walking, I heard a voice that wasn’t coming from the platform around me. I looked to see if it was coming from the other side of the tracks. I saw a man near me looking as well. We didn’t see anything. The voice kept calling, soft and grating, “Help, help.” We walked towards the edge of the tracks and saw her. You couldn’t see her unless you came to the very edge of the tracks, she was close to the side but it’s just so deep.

She goes on to describe the difficulty of pulling up the woman, and had to yell several times for help. To her dismay, not everyone expressed concern over an approaching train:

I saw a man in an MBTA uniform. I called out for help. He told me they could stop the train from coming into the station. That’s how he put it. He didn’t say they had stopped it, but that they could. And he stayed where he was.