BetOnline Review

Although mainly known for its sportsbook, www.BetOnline.ag is an “all-in-one” gambling site, providing casino and poker games as well. It ranks third in our overall US rankings and is trusted among US gamblers.

The only time they’ve had any significant negative press was around 2011 when problems piled up with the launch of their poker site (more about that lower).

BetOnline.ag has operated since 2004 (its roots go back to 1991, though) and is currently licensed in Panama. If you’re wondering about the weird Betonline.ag domain, the site started as BetOnline.com but moved to .ag in 2012 due to increased pressure from the Department of Justice (the DOJ seized many .com gambling domains in 2011). They and many others took a precautionary measure and changed domain names.

Is BetOnline Legit?

Yes, they are absolutely one of the most legit options in 2018 for US players and are in no way a scam. Don’t believe a few people who may bash BetOnline because they lost some money and weren’t happy about it.

Aside from being safe and paying out winnings, they offer a ton of betting options and casino games as well. We break all of that down in more detail later in this review.

The Good Stuff

BetOnline accepts customers from all 50 states and is one of the only sites doing so (in fact, I was unable to find any other with a similar reputation). According to reports at several gambling forums, their customers have great success with credit card deposits, so they get a top grade for accessibility.

Depositing money to gambling sites and (even more so) withdrawing money from them has been a problem for US gamblers ever since 2006 and the Unlawful Internet Gambling Enforcement Act. BetOnline provides perhaps the best banking options in the US market in terms of variety.

The sportsbook is a good fit for those looking to bet on American sports, although they offer a decent amount of international betting markets as well. While signing up at BetOnline may not be essential for non-US bettors, it definitely is that for US bettors, since there are few legitimate US sportsbooks, and this is one of them.

With 10+ years in the business, plenty of American betting options and banking options, and top-class reputation, US players should seriously consider signing up at BetOnline.ag.

The Bad Stuff

True to our style, we like to deliver the bad news early. This way, you’ll get to know about possible deal-breakers right away without wasting any more time on this BetOnline review, although I doubt there are any deal-breakers in this case. I already mentioned the problems following the launch of BetOnline Poker in 2011. If you’re wondering what kind of problems they were specifically, here are the main points:

They claimed to be on their own network, even though they were on Action Poker network. Lying to customers is a weird way to start doing business. (Action Poker is known as Chico Poker nowadays.)

Their customer service representatives knew everyone’s passwords, which was revealed during a live chat session with a customer – obviously, this should never happen, and passwords should be stored in an incomprehensible form.

Several people complained on the forums about BetOnline confiscating their money, and the amounts were in the tens of thousands of dollars. While potentially alarming, in these cases, however, it’s worth pointing out that people often complain about these things when they’re caught cheating, and there seemed to be quite a bit of cheating going on around that time).

It’s a different story in 2018. The reputation of BetOnline Poker has improved throughout the past few years, and we view it as one of the best options for US players. Furthermore, its sports betting and casino operations have always had solid reputations. They’re one of our top recommendations for a reason.

We have two current BetOnline complaints: quality of customer support and banking fees. The customer support department has shown some improvement, but it still needs work in terms of response times and friendliness. You also need to pay a 6% fee for card deposits on top of cashout fees (most US sites allow free card deposits and at least one free check withdrawal per month).

Deposits and Cashouts

As mentioned in the introduction, BetOnline’s customers are reporting high success rates with credit card deposits (relative to the rest of the US online gambling industry). If you’re going to have success with your card deposit at some US-friendly gambling site, it’s likely at BetOnline. Furthermore, the site offers a surprisingly wide variety of banking options for its US customers.

Deposits

BetOnline accepts credit and debit cards by Visa, Mastercard, Bitcoin, JCB, and Diner’s Club (apparently, they also accept Amex deposits, but you need to have deposited at least five times already in order to use Amex) in addition to “Visa via Person to Person” and secure payment vouchers (Visa).

Card deposits have a 6% deposit fee. BetOnline is one of the only US sites charging any fee at all for card deposits (the other one being Bovada at 4.9%).

Even though BetOnline has one of the highest credit card success rates in the US market, some of you are going to be unsuccessful with your card deposits, in which case you’re going to have to settle with one of the other options above or use a credit card indirectly with some of these methods – for example, you can fund your Western Union account with a credit card.

Cashouts

You can also request a withdrawal to your credit card (rare in the US market), but only after making at least five deposits and having your account for at least a month.

Many US-friendly sites cover the costs for at least one check withdrawal per month – not BetOnline, though. They charge a $25 fee per standard check or $50 if you want the check to be delivered within seven business days.

Betting

BetOnline’s sports betting markets are geared towards its US customers – you’ll find plenty of NFL, NBA, MLB, and other popular American sports leagues in their selection. As a mixed martial arts fan, I’ve often been disappointed in their MMA betting options, which usually cover one or two fights per event. You’ll find lots of betting options for sports like football and basketball, though.

The range of betting options and propositions will satisfy the majority of sports bettors. Additionally, their live betting options are sufficient, and even though they may not have the most attractive betting interface, it gets the job done.

BetOnline posts betting lines faster than many of its competitors (for example, Bovada, the biggest US gambling site, is much slower), and those who take betting at least a little seriously appreciate this.

Regarding betting limits, this sportsbook ranks among the middle tier within the US. With a minimum betting limit of $1 and maximum betting limits up to $25,000 (NFL Thursday-to-Sunday spreads), they’re able to facilitate bettors ranging from smaller bankrolls to high rollers. NBA limits go up to $10,000 (sides) and $5,000 (moneylines and totals), and NHL bets max at $3,000. Smaller markets may have caps of just a few hundred dollars.

The sportsbook has gained (and maintained) popularity in America not only due to being reliable but because it appeals to its target market with seasonal promotions and local betting lines. The main reason we rank BetOnline in our top 3 of American-friendly gambling sites is its sportsbook.

Sportsbook Bonus

New customers get a 50% deposit bonus up to $2,500. The bonus has a 10-time rollover requirement, and you need to use the bonus code NFL16 (the bonus applies to all sports, even though it’s branded as a bonus for the football season). The bonus is good when compared to the competition and is one more reason join this sportsbook.

On top of the deposit bonus, you can also get bonuses for live betting and mobile betting ($25 and $50 respectively). These function differently from deposit bonuses, though, since you’ll get the bonus money only if you lose (so basically they’ll reimburse your bet if you lose).

Casino

BetOnline Casino has been online since 2009 and is powered by Rival Gaming software and offers the following quantities of different types of casino games:

Nine variations of blackjack, plus 13 different table games

19 regular slots in addition to 37 3D slots

17 variations of video poker

Live dealers for blackjack, roulette and baccarat

Rival Gaming is one of the most frequently used brands of casino software in the US market in addition to RealTime Gaming software. Unfortunately, the best casino software can only be played at non-US casinos (made by the likes of NetEntertainment, Cryptologic, and Microgaming), so US gamblers have to do with what’s available.

Casino Bonus

Casino customers are eligible for two bonuses at the moment they sign up:

A $25 live dealer bonus (get $25 of free play at live dealer tables)

A 100% slots bonus (deposit between $100 and $5,000, and get a 100% match bonus with a 50-time rollover requirement)

In addition, casino customers are eligible for a monthly high-roller bonus, a 25% reload bonus on any deposit of $25 or more, and a 10% rebate program on casino play. I consider this a sufficient number of bonus promotions, and the $25 bonus for live dealer games is a nice one, but I wish the slots bonus had a lower rollover requirement, considering the high house edge in slots.

Poker

Compared to other US poker sites, BetOnline Poker is a good option in many ways. It has decent player traffic, the general skill level is on the weaker side (typical for all-in-one gambling sites where plenty of gamblers make their way from casino and betting games to poker tables), and the site is among the fastest US-facing operations at processing money withdrawals. Trustedpokersites.com ranks BetOnline as one of the top US poker sites, and I agree.

I dislike the quality of the software – especially the graphics. My minimum requirement for poker software is to work without glitches and to be somewhat user-friendly – BetOnline fulfills that criteria, but the graphics are still a turn-off. I wish they’d put a little bit of effort into fixing the most obvious mistakes, but then again, plenty of people seem to get along with the software just fine.

Poker Bonus

New depositors get a 100% up to $200 bonus (no bonus codes). This bonus is released in five stages, and its average effective rakeback is around 20% (looking at effective rakeback is a useful way to compare bonuses between sites and see how easily they can be cleared).

Compared to other US online rooms, the bonus offer is average when it comes to difficulty (Bovada and America’s Cardroom have the same). In fact, the only US room with a distinctly easier bonus is Full Flush Poker at about 60% effective rakeback, although BetOnline gives you 120 days to clear the bonus, while Full Flush only gives you 30 days. (As a side note, Full Flush also has slower withdrawal processing.)

Rake

Considering its rake structure, BetOnline Poker is an excellent option for micro-stakes ($5NL-$25NL) players due to its reasonable rake percentage and low maximum rake per pot. The higher the stakes, though, the worse BetOnline gets relative to other US sites; it maintains fairly low maximum rake deduction, but its rake percentage is higher than others at every stake excluding the micros.

Customer Service

The customer service at BetOnline has a lot to learn from sites like Bovada. At Bovada, for example, you’ll get fast and professional replies to your questions. At BetOnline, the customer service is often rude and arrogant. It does a decent job most of the time – otherwise, they’d be less successful – but they’re far from providing an excellent experience for the customer.

They have improved since their worst days, but there’s still work to do.

The company offers live chat support, phone support, and four different departments for email support (general, poker, casino, and skill games). Additionally, real-money customers (those who have already made a deposit) have access to live chat support. Response times are on the slower side for both email and live chat support. I haven’t dealt with their phone support.

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William R Blake commented: 30 Nov 2018 I have been a customer of Betonline for 8 months now and have had no problems. In fact I am $3,000 ahead in payouts and have had no problem there either.

Mark Camaren commented: 7 Nov 2018 Save your time and money. Stay clear of betonline.ag. If you want to buy a bitcoin, they can help you. If you want to gamble, sorry YOU’RE OUT OF LUCK! As an avid gambler, I sent in a small deposit of $50.00 to test the water and their efficiency. I wanted to play against their live roulette dealer. However, No matter how hard I tried, I could only bring up the betting table, not the roulette wheel. For hours I tried to navigate through the website, to reach a live dealer or even a working table. To no avail. I called, emailed and tried going through their messages to get some help. Sorry, they don’t provide help. They only take your money and try to sell you Bitcoins. I then called the cashier office and asked to speak to the manager. She informed me that it will take approximately 30 days to get my lousy $50.00 back. Plus the 7+% they charge your credit card. Can you say SCAM!!! Sorry, but that’s the only word, I can use to discribe them. Oh wait... another descriptive word, would be UNORGANIZED SCAM!!!

Brandon commented: 11 Jun 2018 Be careful I started out on fire, yet 2 Mlb bets I made they didn't pay even no I won, because they said the pitchers didn't start that were supposed 2. Plus you get charged more American dollars then they say. Example 106 cost me 116, plus a hidden credit charge of 10 bucks. but they did give a free bet of 40 dollars. But if I would ever dare to re deposit I wouldn't get the free bet plus I would still get the charges. Choose wisely

Andrea Lauser commented: 5 Jun 2018 eeewallet.com charges 1.5 of a transaction and no monthly fee i am using them and i am quite satified.

eric commented: 19 May 2018 I had an account with betonline for a couple years with no issues..Sports betting only. Then one day they confiscated my account funds, they claimed my last deposit with them was disputed after 2 and half months..I sent them my account statements to verify no dispute was ever made, and asked them to provide documentation for proof of this alleged dispute..They wouldn't provide anything, just kept saying they confirmed a dispute on their end and refused to refund my money....I recommend everyone stay away from this company, they straight up stole my money, and justified it with a verbal claim and nothing to back it..Shady AF

Ken Anderson commented: 4 Apr 2018 Very very rigged,they let you win so you keep playing of coarse,but soon it changes,playing blackjack,almost every hand they will get 20 or 21,so sad people have to rip people off,even a bust hand,90% of the time they pull 20 or 21

Mikeadri16 commented: 31 Mar 2018 I almost forgot lol. Every single deposit you do they charge you a 6.5% fee for credit card deposits, on top of the 6.5% they over charge you also. I’m talking every single deposit you make they charge 2-5 dollars extra on top of the 6.5 percent. Say you a deposit for 50.00 it should be a total of 53.25. Check your statement it’ll say 57.33 or 58.25 lol im serious. I’m talking about credit cards that have international transactions allowed with no fees, capital one, Mastercard etc. even prepaid cards for people that don’t feel safe using their credit cards with no fees also same result, so pay attention and you’ll see. Do a deposit and check your statement after or the app on your phone you’ll see it. Maybe one out of 20 will be correct actually but I’ve been over charged hundreds of dollars it adds up. Then when you say hey wtf they act like they can’t see your deposit history so tell them the exact day and how much it was and the time lol. When you gamble a lot and desposit everyday it’s hard to remember exactly what it was, cause your statements and the transactions pend, so say if you a deposit on a Monday it’ll pend for two or three days, so when you look the dates don’t match and if you do more than one a day like me it becomes a major hassle and scam of your money. So pay attention to everyone you do cause they scam you there as well. Funny how a huge company can’t see your history when you ask certain representives lol, if they screw you out of money that can’t see nothing, but if you were to stop a payment, they instantly see everything lol it’s a joke. Ok good luck and pay attention.

Mikeadri16 commented: 31 Mar 2018 @sleepy kid, your right about the sportsbook can’t cheat in that, that your right. But every other aspect of the site is rigged. I wish it wasn’t, I really do I wouldn’t waste my time letting people know if it wasn’t. The good hand percentage in poker is a joke, people call with 4-5 suited in big tournys cause they know betonline rewards bs. They claim they use a good rng and cards are unpredictable but all the same people win big money, same names over and over, and the same bad beats happen over and over it’s non stop. If it’s unpredictable what is 5-7 and 4-5 doing going all in, I’m talking 100$ hands and 500$ dollar hands, 12,000 dollar tournaments where it’s 150$ to enter this happens non stop. For example in poker a good hand preflop all in say AA or KK on a good site or live the percentage of winning is 85-90 percent say, (look it up if you think I’m wrong) so that means your hand should hold up let’s say just 70percent of the time ok, at betonline it holds up maybe 20% if your lucky, God’s honest truth I’m proof. That’s insane, I get bad beats happen, you go on bad runs, people bluff I get it that’s poker I know that, but to happen like this and the same people always winning no matter what isn’t right. That’s just poker too, the Casino is a flat out rip off and joke. The dealer will get black jack 6 hands in a row, then 4 20s, then 2 hands of 7 card 20s or 21 lol I mean the dealer will have 6 to 7 cards and make 20 or 21 lol, the dealer will win 20-30 hands in a row and boom there goes your money. But the player will never ever even get 6 hands in a row or 4 black jacks in a row, never a 6-7 card 20 or 21. Again I’m not joking, been on here two years and finally threw in the towel cause never won one time, not a tourny, not in black jack their virtual Casino part which they claim is not rigged lol, never one cash out. I would say the sports book is playable cause they can’t seem to rig that but even that is a joke, the lines are always higher and they change always 2-3 times when you want to lock your bet in. Say the line is +110 and your like ok I’ll bet it, you go to submit it and it’ll say please change bet lines has changed lol, it’ll be -110 after you want to bet it, it’s all the time. But at least they can’t rig that. What’s even funnier is when I tried to go to sportsbook I couldn’t, I wanted to leave betonline awhile ago because it’s messed up and rigged and wanted to try a new site but what’s funny is sportbook ag is them too lol, their sisters, it’s the same company just a different color their website, with the same results. They have two sites and both are bs. I tried to go there and didn’t know and they froze my account and said I have to keep the betonline one lol. So only option was bovada. Which I recommend now, I’m not saying they’re the best but at least their lines for sports don’t change on you, their the closest to the Vegas lines, and the poker I won a tourny and cashed out once already with in playing just a week. I’m not sure how it will go from here, but at least I won, isn’t that what online gambling is all about? I emailed betonline and told them how messed up their site is and they don’t care, the amount of money I lost to them pisses me off but in the end it’s my fault for gambling online anyways. I honestly recommend the Casino, going and playing live is best always. But I work so much and don’t have much time online is easier, but you get scammed. Hard to trust a site, it’s crazy how online when you search betonline is ranked so high, almost like they paid for it. Because they have videos of dealers cheating, my stories and all the rest of these on here and still somehow they are ranked 2nd best to bovada and their other company sportsbook ag is 3rd lol. It’s a shame they fool people into thinking their a legit site, people still go and play though. If anyone knew what’s best for them or their money STAY AWAY FROM BETONLINE, you’ll lose and lose and lose and lose and they’ll tell you it’s just by chance that you play everyday for two years straight consistently and haven’t won one time lmao, how can’t you win one time out of 4,000 lol, even a blind man stumbles into a win you know. But betonline and their horrible customer service will tell you it’s normal, that’s gambling, no that’s robbing people, its not fair or gambling if you have no chance, its throwing your money out the window, it’s not fair or gambling that the dealer will win 20 hands in a row but you can’t, it’s not fair or gambling that the same people win in poker over and over, that’s not random, that’s fixed. Believe me, I wouldn’t write this and want to share how they were for the hell of it, all this is true. Stay away unless you play sports book I guess or your money will be taken with no chance to get it back, not one cash out over a two year span, I’m taking 750 days of playing every single day consistently and never one time a cash out or Big win. You tell me what that is. Good luck in the future to the online gamblers and pick your website from people actually and their experiences, not the review on search engine. Good luck.

Scott commented: 16 Mar 2018 This is the worst site!! Site hasn't worked in a week. Terrible customer service. They take your money with no response or solution other than keep trying. Stay away!

the rocker commented: 14 Mar 2018 hell let us know what going on will problem be ficked are what

Victor Rivera commented: 10 Mar 2018 What's going on with their website? It seems like it doesn't exist. Please don't tell me they took the money and dissappeared.

Scott Flippence commented: 7 Mar 2018 BOL Was a little concerned, when they aquired SPORTSBETTING.COMS Poker Department,which was going under, and BOL BOUGHT IT. COOL but they decided to move all BOL Poker, to SB.. LOL.😎GOODONE? No now year plus later BOL mirrors SB pgscsw. getting back with BOL where I've been happy for years ,didn't want to be farmed out. can't comeback home I am happy to say.. I'm back on one site for my gaming online.

James commented: 6 Mar 2018 Worst customer service I have ever spoken with. First they make it next to impossible to withdrawal money, next they treat you horrible. Being on hold for almost an hour to be hung up on is not the way to do business.

kev72 commented: 6 Mar 2018 The site has been down or slow for over 48 hours. I'm moving on.

jcd12b commented: 4 Mar 2018 They are legit. When Inwin at Live Dealer games and Poker, the layout is FAST. Use bitcoin. Their customer service is lacking for sure. I am worrried about this downtime, however.

Nick Dyer commented: 23 Feb 2018 Worst customer service, unintelligent (think no action/win is a loss in a parlay), supervisors are horrible (Alyssa Bailey is the worst supervisor you will encounter). No bonuses. Wait time for issues is 48 hours, and there are a lot of issues. I've waited over 30 hours for no action/wins to be changed, and I've spoken to 6 different people and now 1 is saying it was credited. BS. Save your money and go somewhere else!

Sleepy Kid commented: 23 Feb 2018 Mikeadri16, If I could post pics here, I would and show you my payout history. I don't work for them at all, I just get paid when I win. If you actually read my review you'd see that I said I only play sportsbook. Can't cheat at sportsbook, so I've never gotten any pushback from them. With all the trouble you guys talk about with poker, idk why you'd play poker online. Seems like it's more of a hassle than it's worth. I wouldn't play poker at betonline or any other site for that matter. Too much grey area. And poker seems to be what 75% of you guys are whining about. 20% are pissed because they don't read all the terms of bonuses and rollover, and maybe 5% have legit gripes. Go to betonline or Bovado or Sportsbook, I don't care at all. But when I've won at the betonline sportsbook, they've paid me. (1) Don't use any bonuses or free money, (2) If you get low, let your account zero out, (3) verify everything they ask you to and make sure your names & addresses match your cards. And apparently, (4) Don't use the poker here. If you do all that, you get paid. Sportsbook.ag is a good one too. Nothing but positive experience with them.

Billy commented: 23 Feb 2018 Place a wager last night on the Women’s USA Hockey money line and they posted it as a loss because they’re claiming it was only a three way bet which isn’t posted any where on the bet slip or ticket. Their customer support admits they were wrong and it wasn’t posted anywhere and refuse to give me my winning or my money back. Don’t use these clowns and go somewhere else. They’re a joke

Robert W Cook commented: 21 Feb 2018 These guys are TOTAL RIPOFFS.....never accept their bonuses..... I would bet and lose, then redeposit if I got down around $5..... because I didn't let my acct. get to $0, my responsibility for my "rollover" continued..... after the superbowl (which I won on) I tried to withdraw funds and was told that I had to continue betting until I won $1125.00..... I was trying to withdraw a measly $180.00...... these guys are total ripoffs....... go to Bovada..... they treat their players with respect, and payout when they lose..... botonline is a total ripoff..... DO NOT SEND THEM MONEY unless you want to lose it!!!

Mikeadri16 commented: 21 Feb 2018 Sleepy kid, get real. Obviously you work for them. I played there for two years, 100k deep and never one win. It’s a rip off, it’s people like you that make people who bust their ass for their money and want to have some fun gambling online and lose to crooked sites like betonline, cause you me fake ass review. I’m proof, do not listen to this piece of shit person who doesn’t care about your money and people being ripped off. The sports book part yes legit cause they can’t control it, but any person any human being that has played isn’t he Casino or poker knows it’s crazy and insane the way it is, it’s not realistic. I mean go on YouTube and you can see the dealer cheating right in front of your eyes lol but it’s legit this guy says. The dealer just wanted to cheat on his own right? The dealer who gets paid by betonline decided to cheat on his own lol. Get real, don’t listen to anybody but people that actually play and don’t want to scam you. STAY AWAY THEY ARE CROOKS FLAT OUT

Sleepy Kid commented: 20 Feb 2018 I hate to break it to you guys, but Betonline is legit. All of the complaints here seem to be centered around (1) Poker is rigged, (2) they ask for too much to verify for a payout, and (3) they refuse to pay me! Ok, so I don't play poker. Never have. Can't speak to that experience at all. But back in 2014 I won a big ticket for $20K+. And guess what? I was actually able to cash out all of it in different forms, including money order, check, MoneyGram, and even bank wire at times. Even before then, I never had a bad experience with Betonline. When I requested a payout and followed all the rules, I got paid. They ask for all the verification to make sure you aren't scamming them. Luckily, all my CC addresses matched up with my living and utility address, so it was never a problem for me. Yes, I had to scan and send them my ID and credit cards, but who cares. I've got a Life Lock subscription along with credit protection for every CC I own just in case they weren't legit. Turns out they were. If you want your payout: - Verify with the documents they ask for. You can even use Adobe to redact the picture or important numbers on your ID or CC. They just need the last 4 of your CCs and the address on your ID. - Understand all the rules. It is in your best interest to NEVER EVER USE PROMO CODES OR ACCEPT THE BONUS. It's so convoluted to get through the rollover that you'll just be thankful to lose all your money and zero out so the bonus rollover can be canceled. - Even after following those rules, the rest of the rules matter too. You can bet both sides of a game EVER, because they will use that as a means to nullify your winnings and not pay out. So if there's a particular game where the line is Team A -10 / Team B +10, you can bet Team A on the ML, and also later bet Team B +10 because both of those outcomes are possible. Team A can win the game by 4 points and both bets be satisfied. But if you bet the ML in both directions, you're screwed. Because you're saying that both teams can win the game, and that's not possible. No playing both sides. Hope that helps. I hate it for those of you who really lost your money if you followed all of their rules. Fortunately that hasn't happened to me, but I'd be pissed. Otherwise, make sure you read and understand ALL the rules so that your money isn't hanging around in limbo.

Rob commented: 31 Oct 2017 I placed a wager in the financials. I have been playing with BetOnline for years. The wager I placed was for usd/jpy. I got it at 114.044 and had it at put. I watched it close at 114.042. They took my money even though I won. I looked at the graph and even took a photo of it. The graph showed 114.041. After several calls they told me it closed at 114.048 and I lost. I asked them to prove it and they couldn’t. They refunded my wager but the point is that I won. Right is right and wrong is wrong. They can’t prove it and I can. I keep calling them and they keep saying, “we have escalated your claim to the relevant department.” Crooked thieves! And wasn’t even a lot of money. They have lost my business.

David Maislen commented: 28 Oct 2017 BetOnLine.AG is a dishonest piece of crap. They take credit card deposits and charge you a fee to accept your money THEN THEY CHARGE YOU $40 TO WITHDRAW YOUR MONEY. The bonuses they offer come with a tidy string...you can't withdraw them for 30 days AND you have to rebet the amount of the bonuses AND WIN 6 times. That's like getting no bonus at all. You probably won't win six times in a row and then when you lost once it's bye bye bonus. Antigua is a terrible island anyway. I'll never go there. I'll probably never recover the money I put on deposit. They are just crooks. I'm sure done with them and I will dispute the charges on my credit card bill when it comes. I plan to fight them tooth and nail. I don't like to be screwed unless it's by my wife.

Adrianj commented: 16 Oct 2017 I'm glad i got to read the reviews. I was about to make a bad decision and use some of my money to play. I had an account with them for months until i felt ready, but i will cancel it now.

Marcus commented: 28 Sep 2017 I was just ROBBED by these people for $3,300. do not trust these people they are ripoff artists.

Bill commented: 18 Sep 2017 I wish I had read the reviews before I sent them my money. They lie. You don't get the bonus money they promise and if you do you have to agree to delay getting your money until you bet an enormous amount. See Douglas above. They are a rip off.

Carole Cobb commented: 16 Sep 2017 My story is not unique as I have read the other comments. I'm trying to get paid out for like $130. It has been in there since February. Wish me luck.

sealy commented: 3 Sep 2017 As I write im trying to get a payout of 800.00 from these guys and only getting the runaround and requests for more information everytime. Can you imagine these guys asked you to upload a copy of the front and back of your credit card to them? Absurd!!!!

Steve Jackson commented: 29 Aug 2017 I am being told that the originally promised, 5 day transfer of funds is now going to be three weeks. I doubt that it will even be done that quickly. This place is staffed poorly and lies about payouts. I'm only looking for them to send a few hundred dollars. How can they consistently get away with this?

Bill Car commented: 25 Aug 2017 I play mainly Poker with BETONLINE and I think they are trust worthy, good support, and reliable. The only thing missing is players. It could a lot more poker players. Sports betting is fine although the odds of course are not as good as a Nevada casino. Here is a tip: use Bitcoin for deposit and withdrawal. Very nice.

michael commented: 6 Jul 2017 i spoke to some one one the sports side and they said if u depsote 50 and u get the 12.50 bonus u have to 6x that and they hold it for 30 days if u dont use the bonus u have to double the 50 so u would need around 100 plush in poker when u win in free rolls u have to make a depstt and roll it over x1 then u can wd your frr winnings ..............

Ben commented: 14 Jun 2017 I concur that this site is questionable. I fared well for the first couple of weeks, but I have now lost consistently at Poker the last week. My pocket Aces have not won on in at least 3 hands, while I could be playing poorly this is unlikely immediately following my trip queens lost to a bad beat and my AK lost to some garbage hand. I would not say with certainty, just pay attention to any of these situations piling up.

Jim Bridger commented: 30 May 2017 I'll echo D in that this site is rigged - especially the blackjack. When the dealers wait an ungodly amount of time prior to pulling cards from the automatic shoe to hit 21 when showing a 4,5, or 6 - makes you stop and wonder wtf? If it happens once or twice - ok, but to go 12 hands without busting, 9 of which are 3,4,5,6 showing and consistently pulling 20 or 21- wtf? You'll also notice that 8 out of 10 times, once the cut card has been reached, the dealer will almost ALWAYS draw to a 21. I'm not saying it is the dealers, although they do seem to know when to wait prior to pulling cards, but I am saying something fishy goes on with the automatic shoes (rigged). Anyone one care to look at the dealer bust rate and tell me whether or not it is normal in that it excessively exceeds the predicted rates. The rigged site is a joke.

Sean commented: 24 May 2017 This site is fishy to say the least. I've had down swings of up to 9 months. But never have I had it hit me cash tourney Omaha holdem and even casino. I have had exactly one winning cash session. And I've been big favorites everytime I push. While I watch idiots cruise through tourneys playing 7 3 off. The favorite is not winning at a rate that's even comparable to other sites it's almost half what it should be. Oh well these crooks won't get another dime I'll send my money to ignition only Ferrell's at the joke of a site. Sorry to review giver but this is not a solid site and numbers are no where near what they should be. Play here if you like bingo but even playing solid wont help

Eric Almly commented: 21 May 2017 They refused to pay me out after winning a sports bet. I requested the payout on Friday which is the day they tell you that you can request a free payout. The first thing they told me was that my profile address did not match with the delivery address for the check which was a lie. I emailed them my utility bill. Then they told me I was going to have to wait another week and start the process again. I followed all of their terms when requesting a pay out and they refused to send me my check. These people are flat out scammers when it comes to paying out and try to run a game on you.

Conrad commented: 16 May 2017 site is trash.. their community card algorithm is the most bullshit thing I've ever witnessed. Fuck BetOnline.

Dan commented: 12 May 2017 I was up over $11K on NCAA tourney picks, blackjack, and Caribbean Poker over the course of a 2 week period. I've been battling with them every week for the past 3 weeks to get my money (after waiting the requisite period and numerous requests for assistance). I've called every Friday for 3 weeks and told to give 7 days for resolution. I talked with a representative named "Kaykay" today who could neither confirm my payout was sent and in fact called me a liar since he can't see my payout requests, phone conversations, and would not verify the numerous examples of names used for their credit charges. Now I have no access to my account and am dealing with numerous unauthorized from China, London, and Panama on my credit card. FRAUD!!! DO NOT USE!!!!

Nicki commented: 2 May 2017 This site is a joke! It was fun at first but I won $2500 on their slots over a three day period. I had to wait to cash out but before the time I could cash out (7 days after winning) I received a email saying my winnings were a error and have been removed from my account! YES! You read that correctly, the winnings were due to a error! I revived a $75 inconvenient bonus, and i'm out $2500!!!

LogicsBabe commented: 16 Apr 2017 I take back my previous comment, i have yet to recieve my money from this site......Its under review.....will contact within 24hrs......I contacted every day since and its the same spill....."management will contact you within 24hrs" DO NOT USE THIS SITE......They will take your money, but damn sure will not give you your payouts, and trust me I enjoyed playing here because it was very easy. Technically i only lost 50 bucks of my own money but am out my winnings as well

Logisbabe commented: 24 Mar 2017 I deposited 50 lost it, played new player freeroll won 1250 then won 3100 the finished 3rd for 850. No complaints other than shitty customer service

M commented: 23 Mar 2017 Scam site. Watch this youtube video and go to 14:54. The dealer cheats. You see him flick the first card up to deal the second which tells you the decks are stacked! https://www.youtube.com/watch?v=RzS38MmFsOY

Jason C commented: 3 Mar 2017 I have been trying to cash out $4,500 since the end of January and have now tried doing a money order. It has been outside the advertising timeframe that was given to me of 7 days. I have dealt with the absolute worst customer service imaginable. For the past week I have requested a tracking number for the money order and they cannot provide it to me and say there has been a problem with the money order. They told me it has been sent but cannot give me any answers on when I will get it or where the tracking number is. Has anyone had problems like this? What can I do to fix this problem because it has been a horror story! It is easy to deposit money and they are nice to you on the phone with your trying to deposit money on BetOnline, but it is totally opposite when trying to withdraw your winnings. I would not recommend BetOnline based on the problem I am currently having!!

Ron commented: 2 Mar 2017 I joined a year ago and was having a good time as it seemed more realistic than other sites. Now, that my account became empty by means of racketeering, The odds seemed against me on every good favorable hand. If you plan on winning with a flush, you better have the ace! If you have a straight, you lose! Hell, even 3 aces, you lose! I think half the players are bots! No more investing here! just freerolls!

Josh commented: 25 Feb 2017 First, I want to say that I'm not a big gambler and have never deposited money in BetOnline. With that said, something is bad wrong with this site. I write code for a major US company and have written data mining programs to track results on numerous sites. Stars, Tilt & Bodog all had about the same percentage of winning hands with multiple show at showdown with the winning hand being around 42% preflop. BetOnline winning hand following the same criteria is 26%. Something is wrong with this. I have pages of data as I mined data from each site over multiple 30 day periods and most of the data follows what the algorithms predict with live cards EXCEPT BetOnline. The numbers don't come close to what they're suppose to with live cards or any other online poker site I've monitored. Just saying, I'd play somewhere else.

Noel Thurau commented: 24 Feb 2017 I thought the site was okay when I started using it until I wanted to cash in on some money that I had won. They canceled my request sighting they wanted a copy of my ID, a copy of the credit card I used for a deposit(they had no problem taking the payment without validating anything), and a utility or bank statement the last 3 months. All seems sketchy and I would never use them again. They clearly aren't trying to give you your winnings so if you are looking to try to win any money even if you do expect them to do everything they can to deter you from getting that money.

DIMITRIOS PSARAS commented: 21 Feb 2017 This site is a pure joke and I HIGHLY recommend you stay far away from it! Took me forever to set up my account and add money! Then when i joined and made my first deposit to play slots it took them almost 24 hours to add my Bonus not to mention i had to email customer service 4 times and call them them 6 times! What kind of response did i get? They said "YOU GOT YOUR BONUS YESTERDAY" LOL LOL LOL NO I DID NOT !!!!! Well finally are requesting a supervisor who mind you NEVER came to the phone they added my Bonus the next day (App 24 hrs after signing up) !! IF YOU ARE LOOKING FOR A SITE THAT WILL JERK YOU AROUND THEN JOIN THIS ONE!!!!!!!! Please email and pass the message on all gambling sites, my goal is to post this daily for all the bull shit this site put me through!!!

rose commented: 21 Feb 2017 Lol you just got rekt. Cheaters like every casino. Hope this open people eyes. Search youtube for Betonline scam. Nice video. Best punchable face ever

Mac commented: 19 Feb 2017 I've been playing Black Jack on this site for awhile now and never had any problems until recently. Was playing on the Live Casino the other night and they shut down the tables for some reason, so I went ahead and moved my money back to the Betonline balance and it all disappeared... All I get from Customer service is automated emails telling me to wait another 12 to 24 hours. After a few days I finally got someone who confirmed my money was missing and said they see the transfers but to wait another 12 to 24 hours.. Well 5 days later still no money and they just keep sending the automated emails. now I've found this video on Reddit showing someone playing one of the Live Casino BJ tables and the dealer CLEARLY cheats right on the video... You can clearly see him pull not the top card but the one under it.... Like wtf.. https://www.youtube.com/watch?v=j1EiWvN11nU

Michael Patterson commented: 18 Feb 2017 They cheat in blackjack they deal the second card from the shoe, so card counting players can get beat too !

TJ commented: 11 Feb 2017 NO WAY is this site "legitimate". NO way. Aside from the absolutely crazy statistics I played out over 6000 hands let's ONLY look at their support. I'm in the money in a $7,500 guaranteed tourney (prize pool was over 11k). Site goes down completely with about only 44 players left. This was a rebuy tourney. Did support give a refund with explanation?? Umm, NO. NOTHING. When I contacted support the guy actually said "Jesus, give us a break, it's only been 24 hours". Huh?? NOBODY I chatted with EVER got a refund. NOTHING. Not only did I not get the prize money I was in, I didn't even get refunded for my buy-ins or add-on. Between their SHADY support and incredibly shady hands that play out ... STAY AWAY. FAR AWAY from this site. A serious waste.

Marvin commented: 7 Feb 2017 I've made wagers/played poker on various sites and payouts are similar. As far as Betonline they have the WORST payout rules! I understand keeping what you've deposited in the account until rollover is satisfied but keep ALL your money in there until you reach the rollover point is unrealistic from a bettor standpoint! This is a scam in my opinion!!! They have a "legit" site for you to deposit money that will ultimately have you lose ALL your profit in the end just to hopefully make a payout and that's if you have any money left!!! So if you want to throw away your hard earned money by all means join Betonline. Betanysports.eu way better option if you ever want to see your money! STAY AWAY FROM BETONLINE!

Angelo margaritis commented: 6 Feb 2017 In order to cash out you need to bet 8 x your deposit whether it is a bonus or not. That is horrible odds. Good luck.

BG commented: 2 Feb 2017 D, Why would any smart person suggest that you DUMP $200.00 on this site just to validate your point that Bet Online is crooked? You are the retarded one or as you say"re-tah-ded".

joe commented: 17 Jan 2017 "D" is RIGHT. This poker site is rigged all the way around. Even the freerolls have bots. Unbelievable suckouts over and over to non speaking opponents..hmm. Ya 100% a rip off. You play and see wins like the only way you would play those cards is if you stacked the deck...over and over. I won some then couldn't win again to save my life. NOT LEGIT STAY AWAY

Brendan brien commented: 16 Jan 2017 I have been on this website for over two years mainly to bet on mma, i have finally got to the limit of 545$ so 45$ fee to withdraw my money and they keep telling me that i have not hit my rollover limit which i have, and they are basically holding my money hostage, I have sent an email and had no answer, i'm more than dissapointed with their customer service and customer experience, don't use this company !!!

Douglas commented: 8 Jan 2017 BIG BONUS SCAM. THEY CALL YOU RIGHT BEFORE REGISTRATION THEY HAVE SOMEONE CALL YOU TO TAKE THE SO CALLED FREE MONEY BONUS... NEVER TELLIN YOU THAT BY TAKIN THIS BONUS YOU HAVE TO WIN BACK 10X THE AMOUNT YOU PUT IN WITH THE BONUS BEFORE YOU CAN CASH OUT! THEY HOLD YOUR MONEY HOSTAGE AND TELL YOU TO READ THE FINE PRINT. HOW???? DURING REGISTRATION YOU CALL AND TRICK YOUR CUSTOMERS. KARMAS A BITCH YALL WILL GET YOURS.

SHANNON STEPHENS commented: 5 Jan 2017 Wow, if this was a good recommendation for a gaming site, how terrible are the bad ones? Bad graphics, bad software, lousy service and high fees, but it's better than average??

D commented: 3 Jan 2017 This Poker site is a joke. Should be called bad beat online. Played T-hold'em since 1998. That's a lot of hands from Turkey to Slovakia to Italy to Vegas. This site has got to be beyond rigged. It's laughable....not to the point of losing money hand after hand. A K 10 on the board bet $100 player goes all in with 6 3 spades??? I'm holding A K..... they turn an river spades for a flush....?? over and over...getting made hands cracked deep in tourneyments...no way...not week after week... I've been playing daily for 2 months watching my balance drop day after day....started playing only certain hands just to watch them get cracked time after time.... Pretty jacked up site....but what can yah do. Ummm Stop dumping money into the site.... Wanted to play some online poker because didn't want to drive to the casinos...Wrong move...after I lose the last of this $$ I'll just drive to the casino and play. I recommend dumping $200 on this site just so you can see how utterly re-tah-ded it is....mind numbingly stupid...... puke...wow

Josh commented: 29 Dec 2016 They have horrible customer service and will not pay you bonuses. They have hidden stuff in there bonuses that will prevent you from them. Bovada is much more customer friendley and will pay bonuses. Do Not use betonline