The application is free to download and use. Nimbuzz requires a data connection, and operator data costs will apply. For this reason we recommend you to have a flat rate data plan or free Wi-Fi hot-spot available to be able to use the full benefits of the application without data charges.

To be able to connect Nimbuzz to the Internet, your phone needs the correct settings. In general, there are two different settings:

GPRS/WAP

Internet

Get supported settings from your operator and make sure you download and activate the correct settings for your phone.

2) How do I enter Internet settings on my Nokia Series 40 phone?

Starting from the point where you have already downloaded and installed Nimbuzz, but you are unable to login and connect:

Go to Settings.

Go to Configuration.

Go to Personal Configuration Settings.

Now, press Add New (visible if you do not have a previous Personal Setting created) or press the Options button.

Choose Add new. A new menu displays, providing several options to choose from.

Scroll down and choose the Access Point and press Select. (Please note that this option is not available on the Nokia 3220 model and maybe on some more models, you can instead use the Services option instead of the Access Point option on the Nokia 3220.)

Go back to the Personal Configurations Settings menu, where you now should be able to see an Access Point selected.

Press the Options button, and then choose to activate this Access Point.

Now you should be able to connect Nimbuzz.

If you are still having problems with your Nokia S40 2.0 model of phone, please make sure that you have entered all the required information into the APN setting concerning proxy, user name, password, port and so on.

3) I have the right settings, but Nimbuzz still does not work

There are devices that require a special configuration in addition to the right settings. Some Nokia phones require you to activate the settings as default in all applications. In addition, some Sony Ericsson phones require you to set the Settings for Java.

If you are placing a call using SIP: We currently do not proxy the SIP voice streams which mean Nimbuzz does not touch the audio/ voice part of the call.

We recommend you to double check your internet connection speed, and use a good Wi-Fi hotspot or 3G connection to have satisfactory quality. If your issue persists, please contact your SIP support Team and let them know about this.

If you are facing problems while calling an IM contact, inform our Support Team directly.

NimbuzzOut sets up a VoIP connection over your 3G, Wi-Fi or internet network.You can use your NimbuzzOut credits to pay for calls to landline or mobile phone numbers at low rates (check the rates here).

We do support calling from all countries but due to some credit card restrictions, payments with credit cards from some countries are not possible and as a consequence calling will not be enabled there. You can check the list of unsupported countries here.

If you want to make a call to your phonebook contacts while logged in to Nimbuzz:Go to the "Call" tab > Click on the top bar on the "Call" tab > Select NimbuzzOut as your VoIP provider > Go back to phonebook > Select a contact from your Nimbuzz phonebook and click on it. The call will start immediately!

Make sure that all the phone numbers in your phonebook are in international format. To avoid any formatting problems, always start the number with "+" followed by the country code and the phone number.

If you want to dial a number that's not in your phonebook while logged into Nimbuzz:Go to the "Call" tab > Click on the top bar showing "Dial a number" > Do not forget to start with a "+" followed by the country code (e.g.: + 44 and phone number if you are calling UK)

To avoid any formatting problems, always start the number with "+" followed by the country code and the phone number.

To make a call using NimbuzzOut for PC, select the "Dialpad" tab and enter the number you wish to call. Remember to include the international dialing code.

NO,when calling a phonebook contact or dialing a phone number, your own phone number will not be visible. "Unknown" or "Blank" will be shown on the phone screen of the call receiver.In some cases it is even possible that a random number may be shown, depending on the operator and country you are calling.

Nimbuzz uses a data connection, and charges by your operator will apply unless you have an unlimited data plan or use a free Wi-Fi hotspot. Please check with your mobile operator for more information. We recommend that you use an unlimited (flat rate) data plan, which you can get from your operator.

You can buy credits from our website or within the Nimbuzz application:Go to the "Call" tab > Click on the top bar on the "Call" tab > Select NimbuzzOut as your VoIP provider> Click on Buy Credit > Follow the instructions on screen

To buy credits using NimbuzzOut for PC, click on your NimbuzzOut balance in the top right corner of the client and select the "Buy NimbuzzOut Credit". You will automatically be taken to the NimbuzzOut buying page.

As long as you use NimbuzzOut at least once every 6 months your credits won't expire.We will send you an e-mail once a week before you reach the 6 month expiry date if you are not using your NimbuzzOut credits.

Nimbuzz will not charge you for incoming calls. While we do not hand out specific Nimbuzz phone numbers to our users, incoming calls that are not incoming VoIP calls are not related to Nimbuzz. Check your operator for more details about the costs of incoming international calls.

When you select a credit card as your payment option you must ensure that you enter all your information correctly, otherwise we cannot accept your order.

Please also ensure that the billing address you enter matches the billing address for your card.

We do not accept debit cards; we only accept payments from credit cards.

Note:To use a credit card for an online transaction it is necessary to have international transactions enabled and available funds in your account. Please check those details with your bank.

If, after checking with your bank, there are no issues with your credit card balance and you have international transactions enabled, please send an e-mail to nimbuzzout-support@nimbuzz.com with the following information:

To prevent fraud and for security reasons, NimbuzzOut users cannot purchase more than $53 of calling credit per week.Based on your calling behavior your account limit will be automatically raised to allow additional credits to be purchased

Nimbuzz has a strict 'no refunds' policy and all sales are final.There are no refunds unless there is an extended system-wide outage of service encompassing all of the following: local access, toll-free access, domestic termination, and international termination, or other system failures as determined by Nimbuzz BV at its sole discretion.

Yes. Our primary purpose in collecting your information is to provide you with a safe, smooth, efficient and customized experience. Nimbuzz shall not sell, rent, trade or otherwise transfer any personal and/or traffic data or communications content to any third party without your explicit permission, unless it is obliged to do so under applicable laws or by order of the competent authorities.Check our privacy policy on the website for a complete overview of how we use and protect your private data. Note also that Nimbuzz is operating under strict European privacy regulations. http://www.nimbuzz.com/en/legal/privacy-statement/.You can check our Terms of Use here.

Free VoIP & Free International Calling – from Nimbuzz to Nimbuzz

Now you can make free VoIP calls & enjoy free international calling from Nimbuzz to your friends on Nimbuzz, anywhere. Please note that our free VoIP calls & enjoy free international calling facility is only available for Nimbuzz to Nimbuzz free international calls.

Calling your friends on the Nimbuzz Internet to mobile calling app, costs you nothing. Calling friends, who aren’t on Nimbuzz, with our cheap internet to mobile call plans, will cost you almost next to nothing. Sign up & enjoy cheap Internet mobile calls from NimbuzzOut.

From a PC, Laptop or any Mobile - Enjoy Cheap Internet to Mobile Phone Calls:

Whether from a PC, Laptop or Mobile, you can make cheap internet to mobile call from Nimbuzz. What’s more, the Nimbuzz Internet to mobile calling app is available for any & every mobile phone model. So be it a Nokia, Samsung or IPhone, enjoy cheap Internet mobile calls from NimbuzzOut.