We warrant each and every remanufactured laser cartridge to be free of defect both material and workmanship within one (1) year of the purchase date to the original purchaser. All compatible cartridges are remanufactured to the most stringent quality-control standards possible to ensure a level of performance that meets or exceeds other remanufactured cartridges. Our obligation to the original purchaser under this warranty shall be limited only to replacement within one year from date of purchase of any toner cartridge which is proven to be defective under normal use and service conditions as determined by us. Cartridges must be returned to us accompanied by an RMA number. You must also submit a sample printout showing the defect, whenever possible. This warranty shall not apply to products which have been subject to alteration, abuse, accident, or misuse. Any replacement merchandise will be shipped as quickly as possible upon receipt of the defective merchandise.