How do I get my in game name updated

Log into your NUEL account, go to “IGNs” (in your navbar) and click the “Request a change to this IGN” link, complete the form and we’ll update it for you in due course.

Why hasn’t my IGN been updated yet?

We do the updates in batches, usually on the day of a tournament. We make sure that all the requests are complete before a tournament starts. We hope you can appreciate that we get a lot of requests and we’ve found this to be the most effective way of make sure everyone gets their IGNs updated.