Travel Manager - Los Angeles CA

Stage and Screen beats the travel logistics drum for virtually any event in the creative, sporting and entertainment industries. Whether you operate in film/television, sports, performing arts, music, fashion, media or corporate entertainment, we can efficiently and cost effectively move your people to most corners of the globe.

The Stage and Screen culture creates people of distinction - people who are motivated and creative in servicing the needs of our clients. Our people are inspired to achieve within our powerful environment of performance recognition, business ownership, accountability and continuous improvement.

Stage and Screenhas an exciting opportunity for a Travel Manager to join the growing team in downtown Los Angeles! The Travel Manager handles the day-to-day travel needs of corporate business accounts won by the Business Development Manager and ensures the service agreement between the client and Stage and Screen is delivered in a way which ensures total client satisfaction and client retention.

Responsibilities:

1. Travel Management

Ensure client's retention with Stage and Screen by exceeding client expectations in every interaction with the account manager in relation to:

Understanding and anticipating client needs and travel preferences;

Responding quickly and proactively to client requests;

Anticipating client travel requirements;

Resolving client complaints; and

The accuracy and timely presentation of Clients travel documentation.

2. Teamwork and Communication

To be an active contributing member at meetings with Team Leaders and BDMs to keep them abreast of client accounts and any information which is likely to impact (either positive or negatively) on Stage and Screen; and

Share information with fellow Travel Managers and Team Leaders to ensure a united, consistent, and professional approach to client account management.

3. Office Systems and Processes

To contribute to the development and maintenance of office systems and processes associated with accounts; and

To ensure that all client account information is up to date so that a thorough knowledge and understanding of the account can be made by simply reading the client file.

Stage and Screen is an affirmative action-equal opportunity employer searching for talented, driven people who have a desire to build a rewarding career in a company that loves to celebrate your success!

The sky's the limit when it comes to an exciting future with one of the world's fastest growing travel groups. What are you waiting for? Apply Now!

Important information about our application process:FCTG USA recruitment is centralized for all of the US. This means that if you have submitted an application within the past 6 months, you don’t have to submit another.FCTG USA is an affirmative action - equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success!