VISIT ONLINE WITH YOUR DOCTOR

FACE-TO-FACE IN REAL TIME

A Faster, Easier Way to Get Care

If you or your loved one has a pre-existing condition such as diabetes, asthma or
heart disease, you know visits to the doctor are important in managing your condition.
Baylor Scott & White video visits give you a faster, easier way to maintain your health.
A video visit puts you face-to-face with your doctor in real time. It’s a private video
conference for specialized care. You can ask questions, give updates and point out any
concerns just as you would in the doctor’s office—all in the comfort and convenience of
your home, office or nearly anywhere as long as you have secure internet access and a web
camera.

How does it work?

Schedule A Video Visit Appointment

Receive Setup Instructions Prior To Visit

Set Up Visit On Computer Or Laptop

Begin Virtual Doctor Appointment

What is required to have a video visit?

You have an established relationship with the physician conducting the video visit and have had an in-person visit with the physician within the previous 12 months.

Your physician has determined that you have a pre-existing condition that would allow for appropriate care via a video visit.

You have an active MyChart account.

You have a computer or laptop with a webcam and secure internet connection.

A member of your Baylor Scott & White care team must initiate a video visit.

The visit is not for emergency situations, if you are experiencing a medical emergency you should call 911 or go to the closest emergency room.

Talk with your physician at your next appointment to learn whether a video visit would be appropriate for you.