Max crash?!?

As the title states, I’m having trouble loading up my version of Max/MSP. Everytime I open the program it instantiates the interface and loads some externals before crashing to the desktop. I’ve installed the latest versions of max and jitter, and I’m running them on a windows pc. Please help, as I really do enjoy having max working.

Yep, both quicktime and java are working fine. Max was working until I installed a new version of norton virus scan/firewall. This also made it impossible for me to system restore to any previous dates for some reason outside of my knowledge.