(... and now also sending the missing part of this mail ...)
> Update: so far we haven't identified the root cause of the problem. However,
> in order to prevent the issue form reoccuring, we deployed an emergency
> update of the billing code that includes sanity checks about the charges and
> refuses to bill unreasonable amounts. (This piece of code was scheduled for
> deployment after the RIPE76 meeting.)
>> We also identified overcharged measurements and provided compensation for
> these.
We believe this covers virtually all of the affected measurements.
We plan to give you another update tomorrow, once we're through 2-3 more
billing cycles.
Regards,
Robert Kisteleki
for the RIPE Atlas team