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Nice hotel

Bygrandmajulie

March 29, 2015

Clean, updated rooms.Friendly, helpful staff.Close to the highway.

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they allowed me to have my american bull dog

ByAleta

March 20, 2015

They have a wonderful manager and I would recommend this hotel to my friends anytime. She also helped me out by showing me the rewards program,I was not a member when I checked in.Most hotels don't allow big dogs but this one did and it was a relief with my stay being as long as it was i was able to not worry about anyone. I loved the grills when I was showed how to use them i tried to grill as much as possible

Posted byHotelStaff

March 29, 2015

Dear Aleta ,
Thank you for taking the time, to share your experience with others.
I believe that service comes from the heart- and it shows. . I’m happy to hear of the comfort that you have experienced due to our consistent accommodations and friendly service. On behalf of our entire team, I thank you for your kind remarks....
--KNooner; General Manager

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Nice clean place to stay.

ByMikeBlancom

March 13, 2015

Staff was very friendly and able to loan me some non standard kitchen tools (cork screw.) Great stay.

Posted byHotelStaff

March 29, 2015

Dear MikeBlancom,
I am happy to hear from you and glad to know your stay was pleasant. I appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to your return visit, when your travels bring you back to the Plano area.
-KNooner; General Manager

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Worst Internet Speed ever

ByMikeDC1956

March 10, 2015

If you ignore the fact that you might need to work around 6-10pm, this place is good. But try to get on the internet and you constantly get a time out error. Their tech person (not very polite) establishes that you have internet connectivity, then dismisses you. However, he ignores the fact that transmission speed is quite less than a snails pace. Place needs to ramp up their thruput with their ISP provider, AT&T. Or they may not be getting what they pay for, like every other hotel and residence in America.

Posted byHotelStaff

March 10, 2015

Dear MikeDC1956,
Thank you for taking the time to share your experience regarding your stay.
I apologize that you experienced a problem with our wireless internet service, and that the service provided by our internet company was less than satisfactory.
We are upgrading our bandwith this week, to more than triple the speed and accessibility.
I hope that you will stay with us again soon, and experience our improved internet speed.
--KNooner, General Manager