We have setup our adserver ultimate software and while testing it, we have found that when a user creates an account (we are running single-sign-on) and logs in to their account, it shows that the Advertiser Panel is Active. When we click on the Advertiser Panel, we get the following message:

Your advertiser account is Blocked.
Click Here to go back.

We get the same message even when we click the Publisher Panel even though in the backend we have everything enabled.

Please could you assist us in solving this. We would like to continue using single-sign-on if possible.

I look forward to hearing from you.

Regards,
Charles

November 2, 2011, 7:27 am

Rojin P Mani

Posts: 1550

Re:Adserver advertiser account blocked

Dear David

Please give your ftp details. we will check and reply to you soon.

Thanks and regards

Rojin P Mani
Customer Support Executive
Inoutscripts.com

November 3, 2011, 4:37 pm

Private post from David

November 4, 2011, 4:49 am

Rojin P Mani

Posts: 1550

Re:Re:Adserver advertiser account blocked

Dear david
We had go through your domain, your trigger is not working. We send the details to create new trigger. If you have any problom please feel free to contact us.