please help me i have sucessfully installed airdroid app on my girlfriends phone but i am u check the unable to check her sms call logs etc because when i signing on my browser after that it shows me please wait connecting to device micromax e311 but after a while it pop ups an error as connection failled every time as it shows check the network settings ,unlock or wakeup device ,as the settings ,the settings are ok on her device then why it is not connecting to her device and giving that error please help me please....my mail id is mdrafik.delhi@gmail.com

please help me i have sucessfully installed airdroid app on my phone but i am u check the unable to check her sms call logs etc because when i signin on my browser after that it shows me please wait connecting to device samsung j7 but after a while it pop ups an error as connection failled every time as it shows check the network settings ,unlock or wakeup device ,as the settings ,the settings are ok on her device then why it is not connecting to her device and giving that error please help me please

please help me i have sucessfully installed airdroid app on my girlfriends phone but i am u check the unable to check her sms call logs etc because when i signin on my browser after that it shows me please wait connecting to device samsung j7 but after a while it pop ups an error as connection failled every time as it shows check the network settings ,unlock or wakeup device ,as the settings ,the settings are ok on her device then why it is not connecting to her device and giving that error please help me please

Hi，

Thank you for your Email.

If the power saving mode is turned on, AirDroid service on the phone will stop after about 30 minutes of inactivity. And once AirDroid service is stopped, connection might also be interrupted.

If you connected your device to 2G/3G/4G network, the network will be disconnected when you receive a call. Thus the connection between your device and PC/laptop will be interrupted. You may connect your device to WiFi network and try again.