Associate Story: Veronica Payan

There is a recurring theme among Pinnacle Transplant Technologies’ associates: they become deeply invested in the mission of improving lives. Veronica Payan is no exception.

As part of the final packaging department, Veronica takes tremendous care in packing the tissue of generous donors and transferring it to quality control personnel. She recognizes the importance of this process, and how it helps progress the core vision of PTT.

“The most satisfying part of my job is knowing that I am helping lives out there in the medical field,” she said. “In addition, each donor is honored by the work of everybody on our team, who are doing their jobs to the best of their ability.”

Her commitment to Pinnacle has not gone unnoticed by her superiors either. In fact, she was recently named Associate of the Month for October for her efforts. This is what one of her colleagues had to say:

“Veronica is an excellent ambassador for PTT. While packaging, it is apparent that she honors the gift our donors have given us by handling the donors respectfully and ensuring she does her part to provide a quality packaged product. She welcomes all new associates with a smile, is always willing to tell people how much she likes what she does here and why what we do at PTT matters.”

Even with a wealth of experience behind her, she never takes for granted the opportunities ahead. From the professionalism of the organization to the respect offered by PTT management toward the associates, she is proud to call Pinnacle home.

“I am very grateful that I have the opportunity to work for this company,” she said. “I always keep that in the back of my mind, and it drives me to contribute so this company can grow leaps and bounds.”