Users prompted to enter Windows credentials when accessing WebPortal on a Local Area Network (LAN) using a Fully Qualified Domain Name (FQDN) in the URL

When accessing WebPortal on a Local Area Network (LAN) using a Fully Qualified Domain Name (ex: http://server1.domain.com/WebPortal), users are prompted to enter Windows credentials. This does not occur if just using the servername (ex: http://server1/WebPortal).

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By default, Internet Explorer will not automatically pass-through Windows credentials to sites that are not in the Intranet Zone. URLs that use just the servername are included in the Intranet Zone. Any address that uses a FQDN will, by default, always prompt for credentials regardless of how IIS is configured. To bypass this on your LAN, add the URL to the Intranet Zone in Internet Explorer:

Click the Tools menu, then select Internet Options

Select the Security tab

Select Local Intranet and click Sites

Click Advanced

Enter in the URL for the WebPortal site

Click Add, then Close

Click OK to save

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