Recent bar & restaurant customer reviews in London

Sunset Strip, Soho (Bar / Club)“Good girls but the private show is to fucking expensive, you can't touch the girls I prefer fap myself on pornhub than do this. Good point for them, the security guards was very nice. ”
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Quality: Sprech, toulon05 Mar 20

Amersham Arms, Greenwich (Bar)“Popped in there today to see the Amersham Arms was very impressed staff very friendly can’t wait to go back again”
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Quality: Eamon McCluskey, Southfields21 Feb 20

Venn Street Records, Clapham (Bar)“Worst custumer service ever!
The italian manager, LUIGI, was so rude, bossy, unprofessional that he scared me.
I felt harrased and scared by him!
I had then the chance to speack with the other manager Tom, who was perfect, nontheless, i will not come to Venn Street ever and I will tell to all my friends what I have expereince in your pub.
It's a shame because it is a nice pub very close to my place!
Because of that awfull experience I had a terrible Saturday evening.
”
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Quality: Valeria Marchetti, London15 Feb 20

Tagine, Balham (Restaurant)“The Tagine has a policy whereby guests must spend a minimum on food. This policy is not stated at the time of booking or on the website. If guests fail to meet this minimum spend, the management team/waiting staff pressures the guests to order more or to leave.
During my experience, my friends and I ordered several starters with the intention of ordering mains after. Also, we brought our own alcohol in accordance with the BYOB policy. The owner, who at the time could not guarantee we would proceed to main courses, told us he was ‘not making money on this’ and that we should order more or leave. From this experience I believe the minimum spend is roughly a starter + mains per person.
The owner’s tone was rude and my friends and I felt embarrassed by the confrontation he initiated. Upset by the exchange, we cancelled our order. As we were seen outside by our waiter, the owner stood shooing us and gesturing to the door. The clear implication of the interaction was that by ordering only starters at the beginning of our visit, and thereby violating the minimum spend, we were being cheap.
The Tagine treats its guests based on whether they spend a sufficiently great sum of money. Warm hospitality is not afforded to all diners. This is truer given that other poor reviews cite rude staff and spending pressure as reasons for bad feedback. As someone who works in hospitality, I believe that all paying customers are guests. Staff should never seek to pressure or embarrass diners and should clearly communicate minimum spends.”
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Quality: Zokouri, Balham06 Feb 20

Sky Bar London, Westminster (Bar / Restaurant)“Abysmal night
We booked and paid £195 (including discount) per person for the New Year’s Eve party to make the most of a 360 view of the fireworks which should have included :
- a welcome champagne glass (which we didn’t get)
- complimentary shots (which we didn’t get)
- access to a cinema room (which we didn’t get)
- Dom Perignon (which we didn’t get)
- a « survival kit »(which we didn’t get)
In summary, all that which was promised as part of the reservation disappeared on the night....
After talking to a member of staff they told us that with this reservation we only get the view and nothing else.
Avoid at all cost the next AtmosphereVenues events - they are charlatans and thieves!”
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Quality: Max, Paris02 Jan 20

Horse & Groom, Belgravia (Bar)“Food was awful. Best to walk another half a km towards Victoria and sit down anywhere else. However, it’s a pub so you don’t expect the food to be Michelin star worthy for the price you pay. What got this place this 2 star review was Michael the bartender. Not a charming gentleman. Don’t kiss my butt but don’t yell at me either to hurry up when making an order for me and my colleague.”
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Quality: Andrew Williams, London01 Jan 20

English House, Kensington (Restaurant)“I was there in the early/mid eigthies when I was about 16. The food and service left such an impression on me. I still remember the filled artichoke and devonshire junket I had. It was a remarkable experience. Thank you for that!”
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Quality: mara, Berlin12 Dec 19

Roebuck, Hampstead (Bar)“Ever felt invisible?
I wish I could post something positive about this place and my experience. I was brought in yesterday evening by a friend who lives in the area, after visiting a relative at the Royal Free over the road, and at first glance it was a beautiful pub filled with people having a great time. We went to the bar, with one other customer in front of us. The 2 male barstaff were the slowest I have seen this decade, and perhaps the most myopic. Immediately a young, blonde lady arrived, we disappeared from view, and remained invisible until 3 more customers had been served. This despite answering and waving as they asked who was next. The bar is about 4 people wide, and we were obviously waiting. My friend felt so uncomfortable that she suggested another pub down the road, with superb service. I asked why they had looked past us 3 times, and they simply looked confused. Having read many other reviews, and the highlighted lack of professional service, I would not recommend this place at all, despite its beauty. Happily spent our money elsewhere.
EDIT
Since posting reviews, the manager has contacted me to deny we were even in the bar, then complained to tripadvisor to get the review deleted saying it isn't them. We stand by our words, and the harassment this venue have begun for our daring speak out about our experience will not stand. In fact, it motivated me to review even more. ”
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Quality: Kei, London09 Dec 19

Afternoon Tea and Chinese Whispers at Kai Mayfair, Mayfair (Restaurant)“What a beautiful concept, transforming ‘afternoon tea’ into a magical and mystical experience, sampling a broad variety of wonderful teas, an array of exquisite cakes, savouries including Bao sliders, Pistachio Macaroons with a variety of toppings, both savoury and sweet. Finished with Money
Cake, Maj Jong tiles created from white chocolate with a delectable filling. Washed down with a glass of pink champagne. Table decor was beautiful with hand decorated song birds at each place setting for making a wish. Very special and memorable experience. ”
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Quality: Rosie Lincoln, London07 Dec 19

Bar Salsa! Soho, Soho (Bar / Club)“Terrible behavior and attitude of staff
This evening I was good mood and I came to SALSA SOHO in London for the latino lessons and later dance in the social. It was my day off which I have very rare. The security near the door asked me a document. I thought it was a joke, because I am 39 years old and in any places long time anyone ask me it. The staff near the door said that if I do not have a passport (ID), I will not enter the club. I explained that ID I do not have in general (I am not a UK citizen), and the passport I don't have everytime with me, because it is unsafe and many who can steal with personal belongings. I offered to show my passport copy in my phone and showed other documents with my name, surname. The staff told me that I will not go inside, it is not enought that I showed them. In any London place or other countries when I came for the dances lessons I didn't have this requiest.
I asken to speak with the manager of club and I had hope that he/she will understand this situation. The MANAGER LUISA (she presented herself like this) came and she began disrespectful, shout a raisen tone on me, that she would not let me into the club. I tried to explain that the public information about this evening event was not anywhere written that I have to have my passport with myself. She did not listen to me and said to disappear from here.
I was in shock how she treats me. She used the words "Fuck you", "go from here", etc. Who takes such people to work in public places ??? She doesn't know at least how to speak with clients, people. TERRIBLE EXPERIENCE!!! I will never come back there. ”
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Quality: Rasa, London05 Nov 19

Escape, Soho (Bar / Club)“Great place where I had my gorgeous time with John Black, Buford and Bolat MMA!! Miss those times so much....”
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Quality: Karen, Sochi30 Oct 19

Rosetta Farm, West End (Restaurant)“2.30 in the afternoon,an almost empty restaurant,I was told the only seat for me was directly opposite a guy eating a lasagna. The table sat 6 but the seat next to mine and at the end of the table might be needed if 2 people came in! Even though there were at least 6 other empty tables. I left, but noticed that the lasagna guy was leaving most of his ...”
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Quality: Sara, London11 Oct 19

Budsara, Fulham (Restaurant)“The cost of the food was reasonable compared to other places I have eaten, but I was made to wait far too long for a poor quality food that tasted like it had been overcooked.
My overall experience is that I would never visit this restaurant again, as I just do not believe it is a very good establishment and would not recommend it to anyone.
1.5 / 10”
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Quality: Geoff Watkins, Yeading11 Oct 19

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