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A great location right next to Rice University and the Texas Medical Center. Staff were great and everything was fine except the Gym is terrible. I recommend it if you don't work out every day. The breakfast is very good; the staff go out of there way to help; and the transportation shuttle is very helpful to local business spots and free.

Stayed September 2013, traveled on business

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Marginal hotel. Terrible bathroom towels. Fitness center was a joke. Bed was way to soft - I think it was worn out. Hotel has a weird smell I didn't like also. Hotel overall was not what I expected based on past Best Westen stays at other locations in my past.

Stayed September 2013, traveled on business

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We usually stay at Best Western hotels. BW Plaza Hotel & Suites is excellent. When you need a service or answer to a question re: Houston, the staff immediately looks it up and tells you how to get there and/or calls a service car. When you are a patient at St. Luke's Heart Institute, it is welcoming to see smiling faces and quick attention from the staff. Considering there are any number of hotels in the immediate area this one is bright and well placed and the courtesy Breakfast is excellent and appreciated as there are not many places to eat close by other than other hotels where the dinning facilities are dreary.

Room Tip: Just inform the staff your preference.

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Stayed June 2013, traveled on business

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This hotel is very comfortable, quiet and with good facilities,such as fitness room, indoor swiming pool and free internet access. Breakfast is satisfactory. Front office is friendly and very helpful . Rooms are large enough with in-room coffee maker and ironing equipment. The hotel is closel to the hospitals and has a very efficient shuttle to almost all hospitals. Room prices are reasonable.

Room Tip: all of the rooms are almost of the same quality

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Stayed August 2013, traveled on business

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The Best Western-Medical Center is right in the heart of the medical center of Houston. Transportation is provided to all of the hospitals and doctors' offices. Breakfast is great, especially the fresh-made waffles. Staff is very attentive.

Stayed August 2013, traveled on business

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The Best Western near the University of Texas Medical Center in downtown Houston is conviently located to the area medical clinics. It was reasonably priced and the service was great. Highly recommend it.

Stayed August 2013, traveled on business

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I stayed here with my sister-in-law and husband in (I think) April 2013 for the Houston Rodeo. It's relatively close to the metro rail line - one block over - and not a far ride from Reliant where the Rodeo occurred. It's also just as easy to get to other local destinations, including downtown Houston. There are a couple of coffee shops on the next street over from this hotel as well. It's around a lot of hospitals and I imagine a lot of people stay here for reasons relative to location. It is also around the corner from either a CVS or Walgreens which is convenient if you need to get anything for your stay - car required. Limited outside parking, but the hotel is over a garage and it's easy to get entrance to the hotel from underneath.

The only issue we had is that the bathroom was very poorly ventilated and the room had an odor after showers/etc from all of the steam - might be a blind mildew issue. Not sure.

Stayed April 2013, traveled with friends

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Also Known As:

Best Western Plaza Hotel And Suites At Medical Center Houston

Houston Medical Center Hotel

Best Western Houston

Houston Best Western

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