For your online safety, you must always use the “Skype™ Us” link on the website at gomastercard.com.au when contacting us via Skype™. You should always connect directly and not through a bookmark or a link. We have only one Skype™ Account, which is go.com.au1.

Please note that the Skype™ service is not encrypted and that the internet is an inherently insecure medium. If you are concerned about your privacy information, you should not use Skype™ to contact us.

We will not initiate contact with you via Skype™. Do not respond to incoming calls via Skype™ purporting to be from us and instead report them to Fraud.Query@latitudefinancial.com.

If you prefer to use the Skype™ Out service, you can contact us at +6198198222 our Skype™ service is limited to voice calls only.