WestJet's second foray into pond-hopping
began with blanketing YHZ in the carrier's custom tartan design. Billboards
were scattered around the city and on the day of the inaugural flight Halifax's
historic Grand Parade square played host to a Scottish
cèilidh complete with WS ticket
draws.

The day before, travel
agents were treated to a cocktail gathering complete with haggis and scotch
tastings (guess which had the longest line?).
But would all this fanfare be enough to fill daily 737 flights to GLA?

A small group of journalists
and travel agents were invited to tag along, soak up a little Scotland and
report back to our various mother ships. By all accounts, Glaswegians can
expect to see an influx of their trans-Atlantic cousins.

On the agent side, Blair
Jerrett, Senior Director, Marketing, Maritime Travel says he will have to push
out a number of marketing initiatives to support the daily frequency. But he
expects success.

“There's lots of opportunity
to sell to my clients. We are a strong influencer in the Maritimes, and the
expectation that the majority of sales will come from NS makes sense. The ties
between new and old Scotland are strong."

Jerrett says Maritime Travel
already sells a lot of Scotland flights and packages without specifically
focusing on the destination.

“So a direct flight will
make all the difference. Maritimers hate flying west when they want to go east!
We get very excited about non-stop service."

WS CEO Gregg Saretsky
underlined the importance of the new route by accompanying the group, along
with other senior WestJetters including VP Sales Lyell Farquharson.

“With our reputation for
hospitality, it comes through when the entire team is here to set the stage,"
Saretsky said. “I appreciate the opportunity to meet with the trade on both
sides of the Atlantic. And being here shows the importance of the route to our
frequent flyers, to the travel trade, to the media. We are putting a lot of
effort behind making this a success."

Lyell Farquharson, Vice-President, Sales and Business Development at WestJet, says low pricing
on the route will stimulate demand. “We're also supporting the trade with co-op
marketing such as direct mail programs with retail partners."

For TPI travel consultant Sandy
Smith, seeing is believing. “If you experience a
product, you can sell it. After coming back from a trip like this, you have a
passion for it. For instance, I'm already planning some honeymoon and
anniversary packages to Cameron House on Loch Lomond. The five-star Baronial
Mansion with its 4-poster Whisky Suites will be a real draw. I now feel very
confident about selling Scotland and I'll be sharing this with other TPI agents
during our group meeting."

Jim Morrison, Vice
President, Goway was along on the trip, with the goal of expanding the
company's already voluminous product lineup.

“It's no secret Europe is
latest piece of the Goway puzzle. We are looking at little modules and Ireland
and Scotland are a good fit. The price point is attractive and we can create
interesting and unique itineraries to suit a Goway customer. We already sell
effectively in the maritime region. So to start a European program with direct
air, I'm sure we will see the support."

Jen Audas, Corporate Travel
Consultant with Carlson Wagonlit Travel says she sees two distinct benefits
from the new WS service.

“For corporate agents it's
great and I can see myself also selling leisure after this trip!"

Glasgow is a very
family-friendly city, with free museums featuring interactive kids' areas where
little ones can touch and learn. The architecture is gorgeous too. And Scotland
is small by Canadian standards, but there's a huge variety of topographical
landscapes. WS guests can travel to Edinburgh by train in less than an hour,
and the highlands and islands are just a few scenic hours away by car.

“This is definitely the beginning of a
beautiful friendship," said Moira Dyer, Senior Marketing Communications
Manager, Glasgow City Marketing Bureau.

“The city of Glasgow is very
excited to be working with WestJet and with the team at the Nova Scotia tourist
board. There is a natural affinity between the two populations and we look
forward to growing the market."

One thing this observer noted on the trip was the tremendous
spirit of the WestJet teams charged with the inaugural program. These are kind
and dedicated folks who clearly revel in the company's successes.

Busking Glaswegian style

Cameron House from the Loch Lomond

Leave a Comment...

Error:

Thanks for commenting. Your comment is awaiting moderation. Once it is approved, it will appear on the site.