Joshua could not have been a better representation for this company and for himself. He was on time and called in advance to let me know he was on his way. Not only was he professional but he also fully explained to me the issue I had with my car when both Mercedes dealerships (Pleasanton and Walnut Creek) just gave me a quote to fix with out any detail. I was so happy not only with the cost of service but the quality of the service which is a high bonus. I have already recommended Joshua to two other colleagues who have mercedes but also Yourmechanic.com to 2 family members as well....who have already recommended the company to others....The power of good service. Thx Joshua.