Shipping

Fine Light objects are available around the world. To keep shipping costs low, if ordered in the United States or Canada, we ship from the US, if ordered in Europe, we ship from Europe. For all other countries we ship from either the US or Europe, whichever is most cost-effective.

All of our products have a shipping cost (based on the country you choose during checkout) for the product alone, and for the product when ordered with other products. When you place your order, our system starts with the highest “alone” cost and then adds on the “with others” costs for each additional product in the cart to calculate the total shipping cost.

Fine Light are hand made, one-of-a-kind objects that are not mass produced. Most orders will ship within a day or two of your order, but since we hand-make the pieces as they are ordered, please allow up to two weeks for shipments to go out after we receive your payment.

Orders are processed Monday to Friday 11am-7pm, not including holidays, pending payment authorization and verification.

Our packages are fully insured. In case a package arrives damaged, on arrival, please ask the delivery person for a written confirmation that the parcel was damaged and let us know immediately.

Fine Light has no control over and is not responsible for any actions taken by customs on your package during delivery. Any customs charges that may be applied to shipments are the responsibility of the recipient.

Packaging

Fine Light objects are packaged in beautiful, flat glass cases that can be used to store and display the pieces. Their glowing beauty will shine from within the glass dishes.

Returns

We encourage you to be careful and inventive when wearing or handling Fine Light objects. Please understand that we accept no returns.