We're resolving this incident. Please contact our support team if you need further assistance.

Posted 23 days ago. Jul 23, 2018 - 07:42 UTC

Monitoring

The last of the immediate hardware issues have been addressed, and backlogs have all been consumed. We're continuing to watch this, but performance should be more or less back to normal now.

Posted 23 days ago. Jul 23, 2018 - 07:10 UTC

Identified

We've identified some hardware issues on a portion of our load balancing layer. While the remaining portion was able to assume control of the affected IPs, as designed, the additional load on that unaffected portion caused higher-than-expected queueing and latency for requests.