Their servers are massively overloaded (you might have expected them to beef up for this widely-touted event). I had no luck whatsoever getting on last night after 8 p.m. Eastern. (I had downloaded and indexed a few batches earlier in the day yesterday, so just needed to submit them within the timeframe of the event.)

However, I signed on this morning shortly after 6 a.m. and had no trouble whatsoever. Keep checking every once in a while, you should be able to get on eventually. Once you do, my suggestion would be for you to download your batch and then work offline to help reduce server overload, then log back on to submit. Good luck!

I signed on at 9 a.m. eastern as a first time indexer. Found it really easy. Of course, I have 4+ decades of transcribing experience, just haven’t worked in this effort before. Still, by 1 p.m. I had submitted 6 batches with nearly 200 names. And that’s with having to download the program, read all the instructions and print out some of them, watch some videos, and learn about 2 different projects. I had only limited projects from which to choose, even when I tried to download a batch from “all projects” at every level of difficulty – perhaps this was because of server balancing?
Sure enjoyed the activity and hope others do so, too, today.