topic Re: Telstra TV and 9NOW no longer working in Telstra TVhttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/621129#M2224
Yes, just fixed the login problem thanks to Shellock's instructions! Thanks for that! Just had to create a new account. But now there are ads when before there weren't. Not very happy with that. But glad it's working again. Thanks Shellock! <img id="smileyhappy" class="emoticon emoticon-smileyhappy" src="https://crowdsupport.telstra.com.au/i/smilies/16x16_smiley-happy.gif" alt="Smiley Happy" title="Smiley Happy" />Fri, 04 Nov 2016 08:58:25 GMTLou_cris2016-11-04T08:58:25ZTelstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619365#M2119
<P><SPAN>Hi - is anyone else having issues with 9 now no longer working on telstra TV. &nbsp;It asks for activation, when you do this online it makes no differnce? &nbsp;was working yesterday/ &nbsp;Now there is no NOW!</SPAN></P>Fri, 28 Oct 2016 08:04:02 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619365#M2119golions232016-10-28T08:04:02ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619431#M2121
<P>Yes I have tried tonight it ask's you to login with password with &nbsp;6 &nbsp;figures long on 9now.com.au/activate and it asks for a 8 figures &nbsp;when you try to &nbsp;login</P>Fri, 28 Oct 2016 12:58:02 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619431#M2121Jimbo732016-10-28T12:58:02ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619455#M2122
<P>Mine is no longer working.&nbsp; When is Telstra going to put something out on how to fix this? Is it channel 9 or Telstra responsible?</P>Fri, 28 Oct 2016 21:56:56 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619455#M2122MaggieAtsi2016-10-28T21:56:56ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619562#M2134
<P>still not working</P><P>&nbsp;</P><P>&nbsp;</P>Sat, 29 Oct 2016 10:29:04 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619562#M2134booger12016-10-29T10:29:04ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619565#M2135
<P>Mine isn't working not now either, couldn't evn work out how to add code on via telstra tv! All other chanels working fine so maybe it's a 9now issue?? Don't really care whose fault it is just want it fixed.&nbsp;</P>Sat, 29 Oct 2016 10:42:56 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619565#M2135jinko2016-10-29T10:42:56ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619569#M2136
<P>Mine is not working and when contacting Telstra to they say "ooh must be nine now as it would not be us". If it runs through them then someone fix it and not just pass the buck.</P><P>&nbsp;</P>Sat, 29 Oct 2016 10:52:09 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619569#M2136Kr82016-10-29T10:52:09ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619585#M2139
Mine not working either been 2 days now so annoying I went online and put the code in but still not working all other channels working is Telstra going to give us a fix for this problem ?Sat, 29 Oct 2016 14:37:37 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619585#M2139Callie2804712016-10-29T14:37:37ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619658#M2143
<P>Does anyone know if or when this problem will be fixed ?</P>Sun, 30 Oct 2016 04:57:54 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619658#M2143Di102016-10-30T04:57:54ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619665#M2148
<P>Yes, I'm having the same issues. &nbsp;Would love to know the solution.</P>Sun, 30 Oct 2016 05:55:21 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619665#M2148Us4bris2016-10-30T05:55:21ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619669#M2149
Yes it's happening to me too. Telstra can we please have feedback on the progress of this situationSun, 30 Oct 2016 06:52:46 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619669#M2149Butcher2016-10-30T06:52:46ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619677#M2151
<P>Hi All,</P><P>Found a fix. Just go to 9now.com.au/activate on your computer and enter the code that comes on in telstra tv when you try to watch program, I put it in as it shows ie in upper case, and all fixed. I think you only have to activate once as checked couple of other programs and all good.</P><P>&nbsp;</P><P>Cheers</P><P>Jinko</P>Sun, 30 Oct 2016 08:22:26 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619677#M2151jinko2016-10-30T08:22:26ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619681#M2152
Tried that but still cannot login as it is saying "must be at least 8 characters"Sun, 30 Oct 2016 09:42:13 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619681#M2152Kr82016-10-30T09:42:13ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619686#M2153
<P>I am having the same problems but only with some shows it ask me to go online and enter a code, Havent gone online and tried the code . I wasnt sure whether i should or not</P>Sun, 30 Oct 2016 10:02:52 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619686#M2153Bethanalot2016-10-30T10:02:52ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619690#M2154
<P>Mine is still not working , rang Telstra , its 9nows issue.😤 Does anyone know any way other. Than email to contact them?</P>Sun, 30 Oct 2016 10:11:49 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619690#M2154Inkkd2016-10-30T10:11:49ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619692#M2155
Activated through the website it says (after several goes), now had ads- sucks!!Sun, 30 Oct 2016 10:26:24 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619692#M2155Tj42016-10-30T10:26:24ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619705#M2158
<P>Hi everyone, think I have found a fix. Worked for mine anyway.</P><P>&nbsp;</P><P>Go to 9now home screen then press * on your remote and it will give you the option to login that way. Still need to go to website and put in activation code but works doing it that way.&nbsp;</P><P>&nbsp;Good luck!!! &nbsp;😊😊</P>Sun, 30 Oct 2016 11:41:57 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619705#M2158Tess12342016-10-30T11:41:57ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619707#M2159
Hmmm ok Tess will give that a go....fingers crossed!Sun, 30 Oct 2016 12:15:08 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619707#M2159Debbidoo2016-10-30T12:15:08ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619708#M2160
<P>Hi,</P><P>&nbsp;</P><P>I think 9now is now requiring users to sign up and register for a 9now account to use the app. Just visit 9now.com.au/activate and it will prompt you to Log-in if you have an existing 9now account if not you can register by clicking "Create Profile" located below the Log-in button. Complete the registration and once done it will automatically give you the page where in you can type the code provided by the 9now app. If not, you can just retype 9now.com.au/activate again on the address bar and it will ask for the code. Once you have completed this 9now will automatically work on the Telstra TV.&nbsp;</P>Sun, 30 Oct 2016 12:22:20 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619708#M2160calix2016-10-30T12:22:20ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619709#M2161
Already registered and believe me have tried the whole activation process more times today than I care to count and it STILL refuses to grant me access!<BR />Hoping someone from 9Now will respond to my query about this asap. If anyone has any other ideas please share 😊Sun, 30 Oct 2016 12:25:50 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619709#M2161Debbidoo2016-10-30T12:25:50ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619872#M2171
<P>Hi All,</P>
<P>&nbsp;</P>
<P>I hopped onto our test Telstra TV and I also had difficulties with registering. The 9Now activate website showed that the registration was successful but the Telstra TV kept prompting to complete the registration.</P>
<P>&nbsp;</P>
<P>I found that after creating a 9Now account, I needed to go into my email account where there was an email from 9Now to complete the verification of the email account and then log in.</P>
<P>&nbsp;</P>
<P>I then went back to the TV, refreshed to get a new Activation code and once I entered this into <A href="https://9now.com.au/activate" target="_blank">https://9now.com.au/activate</A>. I refreshed the Telstra TV and it was then successful.</P>
<P>&nbsp;</P>
<P>I hope this helps.</P>
<P>&nbsp;</P>
<P>- Shelly</P>
<P>&nbsp;</P>Mon, 31 Oct 2016 00:38:48 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619872#M2171Shellock2016-10-31T00:38:48ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619877#M2173
<P>According to the info from my Telstra TV box the 9Now app is Version 2.2, 28 October 2016, Developer&nbsp;<STRONG>TELSTRA!</STRONG></P><P>&nbsp;</P><P>So can't understand why Tesltra should be passing the buck.</P><P>&nbsp;</P><P>Anyone claiming to have successfully entered the 6 digit code please explain in detail the steps you took how you did it - when I go to 9now.com.au/activate it asks me to login or register for a regular 9now account - nothing related to Telstra TV as far as I can see.</P>Mon, 31 Oct 2016 00:42:15 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619877#M2173ukmalb2016-10-31T00:42:15ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619884#M2174
<P>Hi ukmalb,</P>
<P>&nbsp;</P>
<P>You will need to register a 9Now account in order to access this app on the Telstra TV, that same as is required when using the 9Now app on a tablet, smart phone or computer.</P>
<P>&nbsp;</P>
<P>Once you complete the registration you will need to check your mailbox for an email from 9Now. Once you have used the verification link, log into 9Now is your logon details. You will then need to go to&nbsp;<A href="https://9now.com.au/activate" target="_blank">https://9now.com.au/activate</A> and enter in a new code from the Telstra TV.&nbsp;</P>
<P>&nbsp;</P>
<P>Once accepted, refresh and you should now be able to view these programs.</P>
<P>&nbsp;</P>
<P>- Shelly</P>Mon, 31 Oct 2016 00:49:43 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619884#M2174Shellock2016-10-31T00:49:43ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619885#M2175
<P>OK, I have managed to activate now</P><P>&nbsp;</P><P>On your computer go to 9now.com.au/activate</P><P>register your details - name, postcode, DOB and set a password</P><P>when propmted enter activation code for the Telstra TV 9now 6-digit code</P><P>activation takes a few seconds</P>Mon, 31 Oct 2016 00:53:37 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619885#M2175ukmalb2016-10-31T00:53:37ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619901#M2176
Ok I've managed to get in....here's what I did:<BR />After creating new account with 9Now and verifying email, went back to tv, clicked the 9Now app, and then clicked on the "option" button * (on the Telstra tv remote)<BR />From here I scrolled down to "log in" got the activation code and followed the usual prompts. Took a couple of times but it worked!Mon, 31 Oct 2016 01:35:25 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619901#M2176Debbidoo2016-10-31T01:35:25ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619932#M2181
<P>Now we have the 9now app working ok it would be great if during the ad breaks we had only one sequence of ads instead of multiple repetitions of the same sequence or of &nbsp;multiple repetitions of an ad fragment.&nbsp;</P>Mon, 31 Oct 2016 03:07:25 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619932#M2181ukmalb2016-10-31T03:07:25ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619979#M2187
<P>When go to 9now.com.au/activate it tells me to create account then won't accept my birth month&nbsp;</P>Mon, 31 Oct 2016 05:03:15 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619979#M2187Ellierose2016-10-31T05:03:15ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619982#M2188
<P>Hi <LI-USER uid="775090"></LI-USER>,</P>
<P>&nbsp;</P>
<P>I'm sorry to hear you're having trouble using 9Now. The best place to ask about this would be using 9Now's help service, which I believe is here:</P>
<P>&nbsp;</P>
<P><A href="https://9now.zendesk.com/hc/en-au" target="_blank">https://9now.zendesk.com/hc/en-au</A></P>Mon, 31 Oct 2016 05:10:40 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/619982#M2188thedylan2016-10-31T05:10:40ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/620065#M2189
<P>We have done all that you have said and still Nine now does not work.</P><P>&nbsp;</P>Mon, 31 Oct 2016 10:09:15 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/620065#M2189Kyliechris722016-10-31T10:09:15ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/620113#M2193
<P>Hey Kyliechris72,</P>
<P>&nbsp;</P>
<P>Have you been able to contact the 9Now help service to have this looked into further as yet? This team can be contacted via the following link as advised by Dylan:</P>
<P>&nbsp;</P>
<P><A href="https://9now.zendesk.com/hc/en-au" target="_blank">https://9now.zendesk.com/hc/en-au</A></P>
<P>&nbsp;</P>
<P>Please do let us know how you go having this raised with them?&nbsp;</P>Mon, 31 Oct 2016 16:12:58 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/620113#M2193DingoDan2016-10-31T16:12:58ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/620142#M2194
<P>Hi&nbsp;</P><P>I dont seem to be abble connect to the link for activating the 9now app. It appears my telstra moden wont connect to the website. how do i ativate it?&nbsp;</P>Mon, 31 Oct 2016 21:55:28 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/620142#M2194ghosty2016-10-31T21:55:28ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/620155#M2195
<P>&nbsp;Working now followed Jinko instructions went to computer entered code and it worked,thanks for the help&nbsp;</P>Mon, 31 Oct 2016 22:30:05 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/620155#M2195Ellierose2016-10-31T22:30:05ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/620205#M2196
<P>I did manage to log in activate aftef numerous attempts. But when I got out of the app and went back in it asked for log in again do you have to go through this every time you want to watch 9now?&nbsp;</P>Tue, 01 Nov 2016 00:26:03 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/620205#M2196ghosty2016-11-01T00:26:03ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/620330#M2202
<P>hi gys, im not tech head, but how frustrated am i right now i have followed all of the instructions and created an account with 9Now and still can not activate on my telstra tv.&nbsp;&nbsp;&nbsp; HELP HELP HELP.&nbsp; u just want to watch tv.&nbsp; wher to next is there a quick fix/patch.&nbsp; Please advise</P><P>thanks</P>Tue, 01 Nov 2016 08:54:41 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/620330#M2202rayc112016-11-01T08:54:41ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/620339#M2203
<P>I just went&nbsp;around in circles too. But went back to my email to verify. With the email link "verify email" it will take to your profile, you need to hit "Update Profile" and it will refresh. Then the activation code will work!!! Good Luck</P><P>&nbsp;</P>Tue, 01 Nov 2016 09:32:13 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/620339#M2203HollyB2016-11-01T09:32:13ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/620350#M2204
I found you have to create sn account with 9now go on to your computer or phone enter the code and it should workTue, 01 Nov 2016 10:12:23 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/620350#M2204Ellierose2016-11-01T10:12:23ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/620448#M2205
<P>Thanks to everyone on here. &nbsp;Great job. &nbsp;I found the only way it worked was to update my 9now profile then enter code. &nbsp;After 2 hours and calls I found this topic and you are geniuses. &nbsp;Persistence pays off. &nbsp;Thank you all</P>Wed, 02 Nov 2016 00:43:16 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/620448#M2205Joy92016-11-02T00:43:16ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/620536#M2207
<P>i have tried doing what the solve said but it still isn't working.</P><P>&nbsp;</P><P>iget to the refresh part and it just comes up with a new code</P>Wed, 02 Nov 2016 05:26:29 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/620536#M2207tlgord2016-11-02T05:26:29ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/620619#M2210
<P>Anyone having issues, use <A href="http://www.9now.com.au/activate" target="_blank">www.9now.com.au/activate</A>, NOT &nbsp;<SPAN>9now.com.au/activate or <A href="https://9now.com.au/activate" target="_blank">https://9now.com.au/activate</A></SPAN></P><P>&nbsp;</P><P><SPAN>Leave the activation code on the screen of&nbsp;Telstra TV and within a minute or two of activating the code on a PC it will automatically activate and 9now will return to the home screen.</SPAN></P><P>&nbsp;</P><P><SPAN>Why do they call this Telstra TV, when it isn't a TV, Telstra Streaming would be a better name for the product. The name is more akin to calling a DVD or bluray player a TV.</SPAN></P>Wed, 02 Nov 2016 12:27:57 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/620619#M2210Evan272016-11-02T12:27:57ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/620622#M2212
Don't refresh go back to menu and select ninenow. It works but it now has advertisements.Wed, 02 Nov 2016 14:06:33 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/620622#M2212Ashrya2016-11-02T14:06:33ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/620623#M2213
Does everyone who has TelstrA tv when watching ninenow have adds?<BR />Previously when watching ninenow there were no adds ...Wed, 02 Nov 2016 14:10:13 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/620623#M2213Ashrya2016-11-02T14:10:13ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/620837#M2219
<P>Hi our 9Now wasn't working, what I did was- log out on our iPad then logged back in went to the activation screen and put in the info that they put on the tv waited until it said now activated on website, pushed refresh on tv and it worked. Hope this helps&nbsp;</P>Thu, 03 Nov 2016 08:30:55 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/620837#M2219Kazz3222016-11-03T08:30:55ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/621129#M2224
Yes, just fixed the login problem thanks to Shellock's instructions! Thanks for that! Just had to create a new account. But now there are ads when before there weren't. Not very happy with that. But glad it's working again. Thanks Shellock! <img id="smileyhappy" class="emoticon emoticon-smileyhappy" src="https://crowdsupport.telstra.com.au/i/smilies/16x16_smiley-happy.gif" alt="Smiley Happy" title="Smiley Happy" />Fri, 04 Nov 2016 08:58:25 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/621129#M2224Lou_cris2016-11-04T08:58:25ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/621379#M2230
<P>Just solved this. &nbsp;Log in to 9now site in your computer. &nbsp;If you are not registered you will need to do this. &nbsp;Once you are logged in you will be asked to enter the code shown on your TV. &nbsp;This is case sensitive. You will then be taken to your program.</P>Sat, 05 Nov 2016 10:27:59 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/621379#M2230Raejan3692016-11-05T10:27:59ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/621795#M2241
<P>I have gone to 9now.com.au/activate&nbsp;&nbsp; but absolutely no joy at all could not find anywhere to put the code in&nbsp;they gave me on the screen tried various different ways no joy, to be honest I feel very frustrated with whole thing.&nbsp; I dont know why they just couldn't have left it how it was, one minute it's there next everytings changed and obviously not for the better going by other letters I've read.</P>Mon, 07 Nov 2016 05:52:06 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/621795#M2241lynnk19462016-11-07T05:52:06ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/621931#M2250
This was the thing that worked for me also!!! Thank you!Mon, 07 Nov 2016 23:40:06 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/621931#M2250mich62016-11-07T23:40:06ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/621932#M2251
Go to app, pick show, press * go to login and try it that way... only thing that worked for meMon, 07 Nov 2016 23:41:55 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/621932#M2251mich62016-11-07T23:41:55ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/622098#M2253
This absolutely worked this way. Thanks heapsTue, 08 Nov 2016 10:17:13 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/622098#M2253Eoin2016-11-08T10:17:13ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/622105#M2254
<P>This one does work</P>Tue, 08 Nov 2016 11:06:27 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/622105#M2254Juzzyd12016-11-08T11:06:27ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/622308#M2257
<P>We seem to be having the same problem with 9Now. &nbsp;The help desk has been of no helpl at all. &nbsp;4 emails with the samee computer generated response!</P>Wed, 09 Nov 2016 08:42:26 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/622308#M2257supertone2016-11-09T08:42:26ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/622314#M2259
<P>I followed Shellock's instructions. &nbsp;Managed to get 9now, but only whilst the computer was on! &nbsp;Will deactivate account and try again!!</P>Wed, 09 Nov 2016 09:08:21 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/622314#M2259supertone2016-11-09T09:08:21ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/628231#M2426
<P>Thought I was doing something wrong until I read this page.&nbsp; Taped a show Sunday night on 92, it was on later than it should have been and although I allowed an extra 20 minutes at the end it wasn't enough so missed the end.&nbsp; Last night tried to see it on Telstra T.V and after I clicked on to see the show the sign in page etc came up.&nbsp; Went to the computer to sign up and still couldn't get it.&nbsp; Wont bother with Nine on the Telstra T.V after this, rarely watch it anyway these days.&nbsp; Did however manage to see the missed end of the taped show on the computer.</P>Tue, 29 Nov 2016 01:15:28 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/628231#M2426Unsure86user2016-11-29T01:15:28ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/629663#M2454
<P>Have finally worked out how to get 9now on our TV. &nbsp;Went to Yahoo and entered "9now on Telsta TV". &nbsp;A heading came up "Can I watch 9now on my TV? -Help|9now. &nbsp;I followed the instructions, received the email and, whala!!!, it worked.</P>Mon, 05 Dec 2016 11:46:25 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/629663#M2454supertone2016-12-05T11:46:25ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/643638#M2799
<P>HI, I am having same problem as above. &nbsp;Installed Telstra TV last night, success with everything except 9Now app. &nbsp;I already had a 9 Now account, so I went to the <A href="http://www.9now.com.au/activate" target="_blank">www.9now.com.au/activate</A> site, it asked me to login, did this, I put the six digit code in, it tells me activation successful, but then I refresh the Telstra TV and it keeps asking me to do the same thing, with a different code. &nbsp;Have tried absolutely every permutation of this via the suggestions above but still have no solution. &nbsp;Can anyone help?</P>Tue, 31 Jan 2017 02:32:35 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/643638#M2799Kaz422017-01-31T02:32:35ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/643662#M2800
<P>I've found that the Channel 9 website can take ages for the activation code to work. &nbsp;Sometime can be less than a minute, sometime 20-30mins.</P>Tue, 31 Jan 2017 03:47:10 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/643662#M2800TTVboy2017-01-31T03:47:10ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/644493#M2810
<P>when you join up you will need to accept some of the conditions such as weekly email for programs otherwise it will not generate an email to you which is needed to validate your email address ...then if you enter the code the telsta tv will go to next step &nbsp;in process and allow you to watch episodes on 9NOW</P>Thu, 02 Feb 2017 07:27:08 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/644493#M2810chakata2017-02-02T07:27:08ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/648177#M2839
How I got mine to work is delete the app and then reinstall it and put code in and it should work...it did me me.Sun, 12 Feb 2017 13:19:07 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/648177#M2839Anasen2017-02-12T13:19:07ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/649931#M2854
<P>only 6 diddit code number comes up for 9now</P>Fri, 17 Feb 2017 03:32:22 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/649931#M2854ron442017-02-17T03:32:22ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/650400#M2865
Don't keep refreshing your Telstra TV when you press activate on your phone or laptop. It will automatically take you back to the 9Now home page and then you'll be good to go.Fri, 17 Feb 2017 23:52:04 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/650400#M2865Sammy-T842017-02-17T23:52:04ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/651580#M2880
<P>I was having the same problem finally figured out how to get it working.</P><P>&nbsp;</P><UL><LI>Make sure you have the 9now app installed on your mobile or tablet</LI><LI>Log into the app on your mobile or tablet by selecting Log in from the drop down menu. If you are setting up your 9now account for the first time, once you have entered your details make sure you check your emails as Nine will send you an email asking you to verify your email address. Do this first before you complete the steps below.</LI><LI>Now go to your Telstra TV and select the episode you want to watch on 9now on your TV</LI><LI>Select login and it will bring up your activation code.</LI><LI>On your mobile or tablet that you have already logged into the 9now app, select Link Device from the drop down menu and enter the activation code then select continue. Once it says your activation is successful give it 10 to 30 seconds and your TV will change from displaying the activation code to loading the episode and you're ready to watch.&nbsp;</LI></UL><P>&nbsp;</P><P>&nbsp;</P>Mon, 20 Feb 2017 12:02:12 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/651580#M2880Sala12017-02-20T12:02:12ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/652009#M2884
<P>tried that not working</P><P>&nbsp;</P>Wed, 22 Feb 2017 05:07:10 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/652009#M2884geff2017-02-22T05:07:10ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/652304#M2888
<P><LI-USER uid="1016718"></LI-USER> - There have been a number of suggestions on this thread. Can you please specify what you are experiencing, what steps you have tried and what error message you are currently seeing?&nbsp;</P>
<P>&nbsp;</P>
<P>- Shelly</P>Thu, 23 Feb 2017 03:10:52 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/652304#M2888Shellock2017-02-23T03:10:52ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/653725#M2912
<P>I'm having problems with my Telstra TV I have activated it it asks for 8 numbers but only gives me 6 numbers how can I fix it</P>Mon, 27 Feb 2017 00:59:49 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/653725#M2912ph312017-02-27T00:59:49ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/653867#M2915
<P>Hi ph31,&nbsp;</P>
<P>&nbsp;</P>
<P>Have you tried entering the 6 numbers into the activation page to see if it accepts the code?</P>Mon, 27 Feb 2017 05:36:06 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/653867#M2915Kenobi2017-02-27T05:36:06ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/654119#M2927
Done that still doesn't workMon, 27 Feb 2017 22:16:00 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/654119#M2927Sar12017-02-27T22:16:00ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/654122#M2928
You need to download 9now app on you smart device go to menu hit link device put that code that appears on you Telstra Tv and it will then connectMon, 27 Feb 2017 22:25:44 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/654122#M2928Sar12017-02-27T22:25:44ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/660352#M3006
<P>Thank you very helpful &amp; it worked <img id="smileyhappy" class="emoticon emoticon-smileyhappy" src="https://crowdsupport.telstra.com.au/i/smilies/16x16_smiley-happy.gif" alt="Smiley Happy" title="Smiley Happy" /></P>Thu, 16 Mar 2017 07:24:25 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/660352#M3006Sooozie492017-03-16T07:24:25ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/662641#M3036
<P>I too have faced the evil that is the NineNow app.</P><P>Last night I wanted to watch an episode of Murder calls. Thats all I wanted to do.</P><P>Two and a half&nbsp; HOURS later I just wanted to murder whoever wrote the NineNow app.</P><P>I start the app on the Telstra TV box, it gives me a code to enter.</P><P>So I go to my computer, and attempt to go to the page mentioned on the Telstra TV box. (<A href="http://www.9Now.com.au/activate" target="_blank">www.9Now.com.au/activate</A>)</P><P>it keeps re-directing me to the login page.</P><P>So I logged in. Straight onto the site, full access to ALL programs. You Beaut!! pity it was only on my computer....</P><P>I go back into the loungeroom, the message to activate is still sitting there on the screen.</P><P>So I logged out on the computer, and logged in again. Straight onto the NineNow website, no where to even enter an activation code.</P><P>So I looked on the Telstra crowd support page and tried cancelling my NineNow profile altogether,</P><P>(as suggested by someone)</P><P>and then try re-installing it from scratch. STILL no where to enter an unlock code,</P><P>still went straight onto the website full access etc...etc... so I gave up, as it was now 2:30 in the morning.</P><P>Today I tried again. I reckon I logged in and out 10 times at NineNow&nbsp; on my computer,</P><P>then on the 11th attempt it asked for an unlock code from the Telstra TV box.</P><P>I nearly fell off my chair in shock.</P><P>I entered the code and I heard the program start in the loungeroom... Woo Hoo!</P><P>BUT.... when I finished watching that program I then went to the Yahoo 7 app and watched another show. (MKR)</P><P>Later I went to watch another show on NineNow and once again its asking me to enter an activation code.</P><P>SURELY I don't have to go to my computer and enter a fresh code EVERY TIME I want to use the NineNow app,</P><P>do I?</P><P>And the worst of it is the enter activation code page isn't showing AGAIN.</P><P>Whenever I log on to NineNow it just goes straight onto the site, full access,every time now</P>Thu, 23 Mar 2017 02:30:48 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/662641#M3036Tassytank2017-03-23T02:30:48ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/662678#M3037
<P>Hi Tassytank</P>
<P>&nbsp;</P>
<P>Once you have logged in on the browser to the 9now page you should be taken straight to the code page. If you are not logged into the browser the you will hit the login page first.&nbsp;</P>
<P>&nbsp;</P>
<P>If it is not directing you to this page then maybe try another browser or even a mobile browser as it should not redirect to the normal catchup page using the activate link unless you click on the logos.</P>
<P>&nbsp;</P>
<P>Once you enter the code it may take 30 secs to a minute on the Telstra TV to sync up and you will not have to activate again. If you go back before then you will have to go back and activate the new code.&nbsp;</P>
<P>&nbsp;</P>
<P>You can force the Telstra TV device to log out by going into the * and selecting log out.</P>
<P>&nbsp;</P>
<P>- AlistairQWA</P>Thu, 23 Mar 2017 04:29:30 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/662678#M3037AlistairQWA2017-03-23T04:29:30ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/663212#M3043
<P>Riiight.......</P><P>Nope, didn't work.</P><P>Although I have today found a sort-of-workaround for the non-appearing NineNow activate page, on my computer.</P><P>I found that once I was actually logged in to NineNow and on the access page (<A href="https://www.9now.com.au" target="_blank">https://www.9now.com.au</A>)</P><P>if I went up to the current page web address displayed and added&nbsp; /activate to the end,</P><P>it then took me to the correct page, accepted the code and the telstra tv box starts up around in the loungeroom.</P><P>but thats soon gonna get tedious if I have to do that each time I want to use NineNow.</P>Fri, 24 Mar 2017 08:00:43 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/663212#M3043Tassytank2017-03-24T08:00:43ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/667751#M3088
I am now having this problem of watching shows via free view keeps asking for login &amp; password. Why??? Never had this before!!! I want to watch my shows but I can't. It is only on channel 9 programs.<BR />Any suggestions to rectify this problem?<BR />EleonoreThu, 06 Apr 2017 00:37:12 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/667751#M3088Eleonore542017-04-06T00:37:12ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/668846#M3112
<P>Hi&nbsp;Eleonore54,&nbsp;</P>
<P>&nbsp;</P>
<P>A reset of the unit might fix the issue but if not please call&nbsp;1300 136 841 and we can&nbsp;look into this for you.&nbsp;</P>
<P>&nbsp;</P>
<P>&nbsp;</P>Sat, 08 Apr 2017 20:35:12 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/668846#M3112Iain_T2017-04-08T20:35:12ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/690356#M3453
After put to 6 did get code about 10 times still don't get 9 gem life etc just the replays of channel 9 how do we get the live tv and same with play 10 we get all channels 7s live fine thanksWed, 21 Jun 2017 11:22:18 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/690356#M3453fran4562017-06-21T11:22:18ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/690391#M3454
<P>Hi fran456<BR />
<BR />
The Telstra TV doesn't offer live free to air services for Channel 9 sorry - it just offers catch up options.&nbsp;<BR />
<BR />
Broadcasters can choose to offer this within their apps if they'd like to broadcast a live stream over the internet, however Channel 9 haven't chosen to offer this, at this stage.&nbsp;<BR />
<BR />
&nbsp;</P>Wed, 21 Jun 2017 15:20:18 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/690391#M3454Steph2017-06-21T15:20:18ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/710405#M3834
Fri, 06 Oct 2017 13:10:39 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/710405#M3834cameronoconnell2017-10-06T13:10:39ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/716941#M4051
<P>I have spoken to Telstra and they said its not their responsibility. There are no contact numbers for 9now so I have just given up on trying to watch it. I have put my email and password in to start account and it states that they are going to send me a password. I have never received on yet ... very frustrating</P><P>&nbsp;</P>Mon, 06 Nov 2017 06:21:45 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/716941#M4051Luna152017-11-06T06:21:45ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/717054#M4059
<P>Luna15,&nbsp;<BR />
<BR />
I use this feature myself at home &amp; suggest trying to activate/log-in here&nbsp;<A href="https://www.9now.com.au/activate" target="_blank">https://www.9now.com.au/activate</A><BR />
<BR />
Let me know how you go.<BR />
<BR />
Angela&nbsp;</P>Mon, 06 Nov 2017 23:56:45 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/717054#M4059Angela_H2017-11-06T23:56:45ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/722766#M4358
Duplicate post, please refer here:
<A href="https://crowdsupport.telstra.com.au/t5/Telstra-TV/Telstra-Tv-9Now-Loading-issue/m-p/722764" target="_blank">https://crowdsupport.telstra.com.au/t5/Telstra-TV/Telstra-Tv-9Now-Loading-issue/m-p/722764</A>Fri, 01 Dec 2017 20:50:22 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/722766#M4358Deanna2017-12-01T20:50:22ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/725614#M4475
<P>can i use the one 9now account on 2 Telstra TV devices, simultaneously or even individually?</P><P>&nbsp;</P><P>or do i have to create another nine account to use the second TTV?</P>Thu, 14 Dec 2017 13:25:51 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/725614#M4475wismanandy2017-12-14T13:25:51ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/733004#M4794
So frustrated mine hasn't worked for weeks!!Wed, 24 Jan 2018 10:41:27 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/733004#M4794BB202018-01-24T10:41:27ZRe: Telstra TV and 9NOW no longer workinghttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/741511#M5083
Wed, 07 Mar 2018 05:42:07 GMThttps://crowdsupport.telstra.com.au/t5/telstra-tv/telstra-tv-and-9now-no-longer-working/m-p/741511#M5083pollianna2018-03-07T05:42:07Z