FAQ

For answers to common questions, please take a moment to review our list of frequently asked questions.If you have any futher questions, please do not hesitate to call the city office at 620-724-8918.

Q: Why are utility deposits required?

A: Why are utility deposits required?Deposits protect the utility and its conscientious customers from having to pay the cost of bills left unpaid by other electric utility customers.

Q: What are the costs of utility deposits?

A: Utility Deposits are as posted:

Water: $25.00

Total Electric: $200.00

Gas Heated Home: $125.00

We must have deposit prior to putting utilities in your name. We keep the deposit for a period of 2 years. If payments are made by the 15th of the month, we will refund the money in the form of a check. If payments are paid after the 15th of the month, we will continue to hold the deposit until 2 years of timely payments have been completed or you should move, whereas, we will apply the deposit to your final bill.

We also require 2 forms of identification, one being a picture ID.

Q: How long does the City keep my deposit?

A: The city keeps deposits for a period of two (2) consecutive years of payments made on or before the 15th of the month. If a customer is late, the two (2) years starts at the beginning. Therefore, if a customer is cusecutively late in making the payments, they may not receive their deposit returned for many, many years or until they leave our lines.

Q: What does it cost to rent the Civic Center?

A: Go to Parks & Recreation to a drop-down list, then click on Civic Center.