My mom bought this product once just to try it out, she's like many women out there who wants to try something new and is sick of shaving. She looked to the Philips Epilators in hopes that it would work and she wouldn't have to shave. My mom was sensitive to the product and it literally ripped the hair out.she told me it was painful it was like waxing ouch, I will take her word for it. I'm personally very sensitive and so is she if your like us and our sensitive I wouldn't recommend buying this product.