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Delivery

Order by 1pm weekdays for fast same day dispatch, orders received after 1pm will be dispatched the next working day. Select either your billing address or an alternative address, for example your work address for your order to be delivered to. Select the postal service that you require and the delivery cost will be calculated automatically when you checkout.

All purchases will be dispatched to the address entered during checkout.

Postage rates will be calculated automatically when you checkout.

A choice of services are available depending upon how quickly you would like to receive your order., please make sure you select the service you require.

Free delivery is available on all UK orders.

If you would like us to hand write your card and send direct please add a message during checkout.

Returns

Simple 14 day no quibble returns policy.

Love Kate's are confident that you will be happy with your purchase, however in the unlikely event that you are not entirely satisfied; please return within 14 days for a full refund.

Items must be returned in perfect condition, (unopened, unused, and undamaged).

Remember to enclose your Packing Slip.

If the item has been damaged in the post then please make contact within 14 days so that we may organise a replacement or full refund.

In the unlikely event that your goods do not arrive (because they are lost in the post) please contact us. (customers must wait until Royal Mail delivery timescales have passed before a lost in post claim can be made).