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Help with choosing a Live Chat Support Software

#1

Nov 9, 2009, 04:12 AM

hun

1 posts · Nov 2009

Does anyone know of any Live Chat Software that I can use, what I mean is Live chat software and/or live chat service where they do the customer service, I’m looking to outsource my customer service to a 24 hour live chat operator because they are cheaper than paying for staff myself, I found one website that was recommended to me called live247support dot com This site seems to offer Support at a really good price. And id much rather go with a recommendation that just simply randomly searching on Google for it, If anyone in this forum is using a service like this, please let me know what they are like and then I can make a final decision who to use.
Thanks!

Last edited by juggledad; Nov 9, 2009 at 04:52 AM.

#2

Nov 9, 2009, 04:53 AM

juggledad

23,743 posts · Mar 2009

OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome

What version of Atahualpa are you using and how do you plan to tie this into your blog?

A key feature you need to decide if you need is whether you want to require that a visitor input their email and/or name before initiating a live chat session. If you just want a "live communication" method that does NOT also force "lead capture info", then there are plenty of free live chat utilities that are easy to integrate into a WP install.