Love Where You Work

No policies, just principles

We believe in the wisdom of the crowd where everyone has a voice.We strive to make decisions based on our principles and values.

It's all about the culture

When you hire based on values and entrepreneurial spirit, you end up with a room of awesome people. It’s that simple.

"I joined SendGrid because the startup environment was always very appealing to me. And once I interviewed, I knew immediately that I wanted to work here. You’re going to work your butt off, but you’re going to love it. The culture is awesome, the management team is awesome, you are just going to have a great time."

Silvia Botros
MySQL Database Administrator

Made by Developers for Developers

Take a look at our Coderwall and meet some of our team members. Come help us build the next big thing.We are leading the charge, come contribute to our success.

Benefits and Perks

Employee Happiness is in the fabric of our culture. The benefits we offer are a reflection of what matters most. You. SendGrid offers top-tier and multi-choice health insurance plans paying 80% of premiums for you and your family. We cover 100% of our Health Savings Account premiums in addition to funding it with $500 a year. There is also a Flexible Spending Account to accomodate everyones needs.
Some of our favorite perks are below!

Current Opportunities

Engineering

SendGrid is looking for a talented and passionate individual to help manage our world-class SaaS email delivery infrastructure. This individual will be part of a team that ensures the reliability and performance of a large and diverse tech stack. They will directly engage with development teams to provide Ops-relevant advice and feedback, and serve as an information conduit back to other DevOps team members. Additionally, this individual will continually improve the velocity of our deployment pipeline through automation and monitoring.

What You’ll Do

Take personal responsibility for the availability and reliability of our service

The Front End Engineer is responsible for producing Web ready designs and functionality for both customer facing and internal applications. This position works on the Design team and interfaces with engineering, marketing, and product teams to maintain and further develop exceptional experience for customers.

What You’ll Do

Work with the design team to prototype and test new concepts

Engineer the libraries and frameworks that power our front-end stack

Provide thought leadership into best practices to various Engineering teams

Tackle tough design and product problems

Work cross-functionally across design and engineering to polish the product experience

Take full ownership of projects from design to implementation and deployment

Improve HTML/CSS/JS code quality

Contribute to our codebase and add your own features

Think of game changing ideas and improve our processes

About You

You are a front-end master who has a strong sense of design and a passion for creating amazing and precise interfaces. You have experience in crafting a consistent user experience across multiple applications. You want to incorporate forward thinking interactions that will delight the user. You will have an important voice in our UX strategy. You may be a designer who has fallen in love with programming, so if that describes you, we should talk!

Self motivated, but also a team player

You thrive in a fast-paced, ever-changing environment

You are smart, but humble

4+ years experience in production level web design

You want to build advanced web apps using HTML5/CSS3/JavaScript and you are not one to back down from a challenge

Great engineering skills and strong CS fundamentals

A desire to build well-engineered reusable front-end components and abstractions

Great attitude towards work and people

Focus on quality, sweating the details, and delighting our users

You look for opportunities to solve problems in unique and innovative ways

You love making things beautiful, and you have a strong understanding of usability and visual design

You have built and worked on complex web applications

You have a solid understanding of design patterns

We're an agile, fast growing company and this job description isn't meant to be an exhaustive list of your qualifications or all the things you'll do

SendGrid is looking for a Build/Release Engineer that is passionate about developer tools, test automation, software delivery and quality. This position will play an absolutely pivotal role across software development, quality engineering, and operations to design, build, and deliver the best tooling and processes. You will knock down barriers with tools and processes that allow our teams to work free of technical friction. You must be able to understand complex system interactions and processes, perform system engineering requirements analysis, design and implementation, and be an excellent communicator, both verbally and written. This position will report to the Director of Software Delivery.

Are you a strong engineering leader who focuses on building and cultivating an engineering culture of excellence? Are you the type of leader who loves to develop, mentor, hire, and build great teams? Do you relish creating amazing products which delight customers and deliver outstanding business results? Do you thrive in a rapid, ever changing environment?

SendGrid is seeking a Director of Software Engineering with the passion, experience, and gravitas to effectively lead several critical business functions. The ideal candidate will be a high energy, team oriented, customer driven problem solver with prior experience in delivering highly scalable SaaS platforms. She/he will lead and serve the Email Pipeline and Internal Platform teams. These teams are responsible for building and maintaining our core email pipeline systems and infrastructure as well as the big data platforms which provide the fundamental building blocks upon which our teams build their systems.

The leader of this organization must have an Agile and Lean mindset, know how to build and manage agile teams, be able to balance their technical leadership with their management skill, know how to deliver lean SaaS products and most importantly be able to identify, attract, grow and develop high-end talent. He/she is ultimately responsible for the successful delivery of our email pipeline and internal platform products and systems.

SendGrid Directors of Engineering report to the VP of Engineering and work closely with stakeholders, engineering managers, and their individual contributors in order to get great products into the hands of our customers. They ensure that each different team across our product producing organization (product, engineering, and operations) are all working in concert to rapidly, efficiently and effectively build our products and systems.

What You’ll Do

Lead, coach, and mentor a team of Engineers and Data Scientists to deliver high quality SaaS products

SendGrid is and always will be an engineering company. We hire people with a wide range of technical skills and expertise who are interested in solving large-scale development problems, like how to deliver billions of transactional emails per month in a secure and scalable way.

What You’ll Do

As a MySQL DBA, you’ll be largely responsible for providing operational database services to the organization. This is a production DBA role, as such it will require a commitment on your part as well as ours. Some of the primary responsibilities of this role would include owning, tracking and resolving database related incidents and requests, fulfilling requests and resolving incidents within SLAs, reviewing service related reports (e.g: database backups, maintenance, monitoring) on a daily basis to ensure service related issues are identified and resolved within established SLAs, responding to database related alerts and escalations and working with engineering to come up with strategic solutions to recurring problems.

This MySQL DBA role requires a service oriented mentality, high sense of ownership of the problems and requests assigned, focus on managing and resolving issues in alignment with the SLAs, establishing and maintaining communication with technology customers to keep them updated with status of their requests, initiating and performing changes on production systems and proactively escalating any issues that cannot be resolved within the established timeframes.

About You

Strong experience with datastore architecture for large scale web operations

Experience in troubleshooting and resolving database problems

Experience with MySQL automated master failover

Experience in Performance Tuning and Optimization, using monitoring and troubleshooting tools

Experience with backups, restores and recovery models

Knowledge of High Availability and Disaster Recovery options for MySQL Server

Experience in implementing operational automation using Chef or similar tools

Knowledge of indexes, index management, and statistics

Experience working with a diverse stack of applications in CentOS Server

Good communication and documentation skills

BS or MS Computer Science or related technical discipline

5+ years experience in a similar position

Highly self-motivated, organized, detail-oriented, strong sense of ownership, drive to learn and master new technologies, and the ability to work in a highly dynamic environment

We're an agile, fast growing company and this job description isn't meant to be an exhaustive list of your qualifications or all the things you'll do

The Sr. Director of Technical Operations is responsible for developing, managing, and evolving SaaS-based cloud services functions to ensure technical and operational success. This role develops processes to manage operations, assists in the development of software deployment processes, and manages operations staff. While this is a management role, the opportunity to stay hands on is available. This Director will be responsible for maintaining and improving SendGrid’s cloud-based infrastructure, and will oversee a team that works closely and collaboratively with several product engineering teams.

What You’ll Do

Lead, coach, and mentor a team of Systems Administrators, DevOps Engineers, Site Reliability Engineers and DBAs that support SendGrid’s cloud applications and services

Direct all activities associated with infrastructure performance and reliability including capacity planning, trends, and application performance

Monitor and model system stability, performance, and throughput

Design infrastructure for high reliability and availability

Build strategic and tactical plans for continued improvement of cloud architecture and operations

Automate the deployment and maintenance of cloud platform technologies

SendGrid is looking for a talented and passionate individual to help manage our world-class SaaS email delivery infrastructure. This individual will be part of a team that ensures the reliability and performance of a large and diverse tech stack. They will directly engage with development teams to provide Ops-relevant advice and feedback, and serve as an information conduit back to other DevOps team members. Additionally, this individual will continually improve the velocity of our deployment pipeline through automation and monitoring.

What You’ll Do

Take personal responsibility for the availability and reliability of our service

Although we do send 2% of the world’s wanted email, SendGrid is much more than an email company, and our mission has much greater scope. To handle transactional messaging at-scale requires expertise from nearly every area of computer science. Our engineers work on many projects that carry varying responsibilities.

As a Software Engineer at SendGrid, you will work on a small, versatile and passionate team, tackling new problems as we continue to push our technology forward. You will design, test, deploy and maintain software solutions that solve developers’ problems at-scale. You will have the opportunity to write mission-critical code that enables us to achieve our goal of simplifying communication between businesses and their customers.

SendGrid is building a Big Data team consisting of only the best go-to technologists, all on the same team, all working to quickly solve hard and important problems. We need people that get stuff done, no matter what that involves - people that are able to quickly prototype new technologies and then work with Operations and Engineering to turn those prototypes into products.

We're looking for senior do-it-all developers to join our team. The Big Data team works with Data Scientists to identify new data-based features. These features are then fleshed out and prioritized on the team's product roadmap which they then implement.

The optimal candidate would have excellent programming skills in multiple languages and the ability to adopt new languages and technologies as necessary (like the GO language we use on some projects). They should have strong opinions from their experience working with big data technologies but should not let those opinions get in the way of choosing the best solution (we don't want ideologues). They should recognize that design decisions are not made in a vacuum and must be driven by business motivations like increasing revenue or decreasing cost. We are also excited because this team is growing fast and holds the potential for leadership opportunities.

What You'll Do

Solve hard, interesting and important problems!

Evaluate new Big Data technologies as needed

Brainstorm and quickly prototype new data-based features

Use big data technologies to explore data and make recommendations

Develop innovative (code) features that use the data

Work with Ops to provision/manage new big data technologies

Work in a dynamic team environment with short turn around times

Work everyday to achieve a high level of engineering excellence. Constantly growing and improving your skills in the company of like minded engineers

We're an agile, fast growing company and this job description isn't meant to be an exhaustive list of your qualifications or all the things you'll do

About You

BS or MS Computer Science or related technical discipline

7+ years in software and systems development

Deep experience with many of the following: Go, Ruby, Java, C/C++ or Python

SendGrid is starting a new Big Data Systems team to design, build and optimize its Big Data systems. These systems already include Hadoop (Hive, MapReduce, HDFS, Impala), Riak, Distributed Solr, Kafka, Elastic Search and Splunk. Members of this team will not only design and build Big Data systems but help teams throughout SendGrid efficiently utilize these systems.

We're looking for Senior Engineers with experience building big data systems. This includes the design and architecture of such systems along with developing efficient software for utilizing these systems. This team will be intimately involved with the design of many cutting-edge features, guaranteeing these features scale efficiently.

The optimal candidate would be the type of person in a business that everyone goes to when things hit the fan and they need something done well. They would be comfortable on the command line, debugging system performance, provisioning systems and managing large clusters of machines. They should understand the challenges and dynamics common to distributed systems (latency, concurrency, coherency, CAP, fail over, etc...). They should be comfortable reading up on new technologies and test driving them quickly. They should understand that design decisions are not made in a vacuum but must be driven by business motivations like cutting costs or increasing revenue.

The SendGrid Quality Engineering team has end-to-end responsibility for the SendGrid email delivery pipeline. Each individual delivery team works closely with the Product Manager, Scrum Master and Head of Sales to evolve existing sites, services and products and deliver new ones using Agile methodologies.

The major areas of focus for this team include:

Development of consumer and customer products

Development of web applications, APIs, services and other technology

Continuous deployment of quality software

Security and support of production applications and systems

As an Associate Software Engineer in Test you will be responsible for ensuring that software and application changes produced meets the user’s requirements, are bug free and do not affect the production environment adversely.

In this role you will also require liaising with Developers, System Administrators, Project Managers and Product Owners to flesh out new requirements along with providing meaningful inputs to improve the overall software quality of our products.

You will be working with a small team to deliver software in accordance with the timelines with highest possible quality. We're an agile, fast growing company and this job description isn't meant to be an exhaustive list of your qualifications or all the things you'll do.

What You'll Do

Quality Analysis

Analyze specifications provided by the Product Owners to develop test cases and plans

Ensure released software products are defect free

Provide feedback on the process to ensure continual improvement of the process

Participate in the Agile Quality Assurance Practice

Create automated acceptance tests for stories as required

Conduct tasks within agreed time frames

Communication

Communicate effectively in daily standup meetings

Communicate effectively in weekly planning meetings

Communicate effectively in cross departmental stakeholder meetings

Participate in performance and evaluation reviews

About You

Personal Attributes

Work in or be flexible to work in an agile and fast paced environment

Be passionate about the email delivery industry

Confident in both formal and informal settings with the ability to relate to individuals across all levels of the organization

Share experience and knowledge with colleagues, enabling others to learn and grow

Have an inquisitive and quality-centric nature, and be willing to stand up and ask questions as required

Provide assistance and support to team members

Be approachable and willing to collaborate with others where necessary

Embrace change, and responsibility

Skills

Strong analytical, problem solving, and debugging skills

Time management and prioritization

Work productively in a fast paced environment

Time management and prioritization and have the ability to work unsupervised or with minimal guidance

Have varied automated tools experience and the desire and aptitude to continually learn and develop their skills

Qualifications & Experience

Good experience in working with complex software systems in a Unix/Linux environment.

Good knowledge of scripting languages (such as Perl, Python, PHP and or Ruby)

We hire people with a wide range of technical skills and expertise who are interested in solving large-scale development problems, like how to deliver billions of transactional emails per month in a secure and scalable way.

SendGrid’s Manager of Software Engineering will be a dynamic and inspiring software product development leader with a passion for managing both engineering team leads and individual contributors, providing ongoing mentorship and influential leadership. The Manager of Software Engineering will grow and lead our talented engineering team, facilitate Agile methodologies and own, review and manage sprint planning in collaboration with executive staff and product management. Your primary responsibilities will be to hire great people, mentor through regular feedback, and lead the team to consistently deliver, but you should also be able to dig in and solve hard technical problems when needed. To succeed in this role, you will have a passion for Agile software development, fostering a culture of collaboration and innovation, and possess a strong background in the SaaS or PaaS space. Ultimately your job is to ensure we rapidly ship high quality software to support our scaling and growing business.

The Orange County position is for the Manager of Software Engineering of our SendGrid.com teams. In this focus area, you will lead teams in providing a One SendGrid experience through cohesive front end, API, and mobile apps to support rapid customer acquisitions via sign up and long term customer retention and engagement. You will be responsible for leading teams to deliver custom mobile branded app experiences primarily based on iOS and Android platforms. You will work with leaders across organizations including sales, marketing, and product development to ensure that all aspects of projects are clearly defined and have appropriate milestones.

What you’ll do

Successfully recruit, manage, motivate and mentor members of the software engineering organization

We hire people with a wide range of technical skills and expertise who are interested in solving large-scale software problems, like how to deliver more than a billion of transactional emails per month in a secure and scalable way.

As a sustaining engineer at SendGrid, you will work on a small, versatile and passionate team that is not afraid to dig into any part of our code base, to find and fix challenging issues. As an advocate for the customer’s experience, you will ensure timely resolution to critical issues and improve product reliability and efficiency. This position is an excellent opportunity for building hands-on experience in large scale real-time distributed systems. The ideal candidate will have a solid foundation in complex applications or products, possess good communication skills, and enjoy problem solving both independently and in team settings. You will have responsibility for providing high quality technical support by leveraging strong diagnostics, troubleshooting, and code development skills..

SendGrid is and always will be an engineering company. We hire people with a wide range of technical skills and expertise who are interested in solving large-scale development problems, like how to deliver billions of transactional emails per month in a secure and scalable way.

As a software engineer at SendGrid, you will work on a small, versatile and passionate team, tackling new problems as we continue to push our technology forward. You will design, test, deploy and maintain software solutions that solve developers’ problems at-scale. You will have the opportunity to write mission-critical code that enables us to achieve our goal of simplifying communication between businesses and their customers.

Although we do send 2% of the world’s wanted email, SendGrid is much more than an email company, and our mission has much greater scope. To handle transactional messaging at-scale requires expertise from nearly every area of computer science. Our engineers work on many projects that carry varying responsibilities.

The SendGrid Quality Engineering team has end-to-end responsibility for the SendGrid email delivery pipeline. Each individual delivery team works closely with the Product Manager, Scrum Master and Head of Sales to evolve existing sites, services and products and deliver new ones using Agile methodologies.

The major areas of focus for this team include:

Development of consumer and customer products

Development of web applications, APIs, services and other technology

Continuous deployment of quality software

Security and support of production applications and systems

As a Software Engineer in Test you will be responsible for ensuring that software and application changes produced meets the user’s requirements, are bug free and do not affect the production environment adversely.

In this role you will also require liaising with Developers, System Administrators and Product Owners to flesh out new requirements along with providing meaningful inputs to improve the overall software quality of our products.

You will be working with a small team to deliver software in accordance with the timelines with highest possible quality. We're an agile, fast growing company and this job description isn't meant to be an exhaustive list of your qualifications or all the things you'll do

What You'll Do

Quality Analysis

Analyze specifications provided by the Product Owners to develop test cases and plans

Ensure released software products are defect free

Provide feedback on the process to ensure continual improvement of the process

Participate in the Agile Quality Assurance Practice

Create automated acceptance tests for stories as required

Conduct tasks within agreed time frames

Communication

Communicate effectively in daily standup meetings

Communicate effectively in weekly planning meetings

Communicate effectively in cross departmental stakeholder meetings

Participate in performance and evaluation reviews

About You

Personal Attributes

Work in or be flexible to work in an agile and fast paced environment

Be passionate about the email delivery industry

Confident in both formal and informal settings with the ability to relate to individuals across all levels of the organization

Share experience and knowledge with colleagues, enabling others to learn and grow

Have an inquisitive and quality-centric nature, and be willing to stand up and ask questions as required

Provide assistance and support to team members

Be approachable and willing to collaborate with others where necessary

Embrace change, and responsibility

Skills

General problem solving skills and ability to think creatively

Time management and prioritization

Work productively in a fast paced environment

Time management and prioritization and have the ability to work unsupervised or with minimal guidance

Have varied automated tools experience and the desire and aptitude to continually learn and develop their skills

Qualifications & Experience

At least 5 years of practical experience as a Quality Engineer on software development teams.

Expert level experience working with complex software systems in a Unix/Linux environment.

Although we do send 2% of the world’s wanted email, SendGrid is much more than an email company, and our mission has much greater scope. To handle messaging at-scale requires expertise from nearly every area of computer science. Our engineers work on many projects that carry varying responsibilities.

As a Staff Engineer for the Email Pipeline and Internal Platform team you will lead the effort to re-design and evolve our most important software systems to meet the needs of our rapidly growing business. You will work hands on as an individual contributor on small, versatile and passionate teams while also working strategically to push our technology forward. You will design and implement mission critical systems that enable the sending of over one billion important email messages per day. You will also be thoughtful about your craft, aggressively learning new techniques, keeping up with tech trends and continuously building your expertise. You will be a thought leader in our engineering team, an expert and the GO-TO person for solving our hardest problems.

What You'll Do

Solve hard, interesting and important problems for our internal users and customers

Understand the strategic view of where our business is going and how technology will be used to attain that vision

Build a deep understanding of our existing systems, develop achievable plans for improvement and then execute

We hire people with a wide range of technical skills and expertise who are interested in solving large-scale development problems, like how to deliver billions of transactional emails per month in a secure and scalable way.

We are building an Engineering team in the Bay Area. This team’s primary objectives are to support our newsletter marketing applications, provide a scalable and reliable platform that enables the marketing email sending engine. As a Marketing Engineering Lead, you will help build and guide a team that works on core elements of a high transaction distributed system. Your team will focus on developing and maintaining multi data center managed systems for the flow, processing, and storage of massive amounts of data. You will develop scalability and reliability strategies for handling a large user base and hundreds of millions of email contacts across. You will work hands on with your team to continuously push our technology forward.

What You’ll Do

The Team Lead’s goal is improving the way we do things, not just keeping up with the things we need to do. It’s about scaling the team to be mature, professional and have a clear purpose and vision. As a Team Lead at SendGrid for this Marketing Engineering team, you will be responsible for guiding a small, versatile and passionate group. You will provide direction and develop robust improvements to complex problems and challenges. What you will do includes, but is not limited to:

Help create an environment that fosters excellence in engineering and personal growth for members of your team

Provide solutions that help scale infrastructure and operations needs

Focus on system manageability and configuration, failure conditions, and high availability

Build/enhance real time data ingestion to support billions of events per day

Enhance architecture to efficiently and reliably handle large messages and large workloads at scale of billions of messages per day

Make a BIG impact by coding daily and leading from the front to realize design goals.

Lead a dynamic team with short turn around times, ensuring the team is developing and maintaining a high quality code base and utilizing habits such as pair programming and test driven development

Work with product owners and project managers to maintain an effective agile development team

Actively work with Team Leads across the Engineering department to develop department-wide processes and technical standards

With assistance from Engineering Managers, participate in 1 on 1 and quarterly reviews with the team, providing mentorship and feedback

We're an agile, fast growing company and this job description isn't meant to be an exhaustive list of your qualifications or all the things you'll do

About You

10+ years experience in software development

Previous experience in email marketing domain

Expert level knowledge of system software architecture of large distributed systems

Experience in common data processing architectures such as Lambda Architecture

Experience in live production systems

A solid foundation in computer science, with strong competencies in data structures, algorithms, software design and architecture, and OO design

Have a vast knowledge of software design patterns, testing methodologies, open source projects and frameworks.

Ability to lead a technical team

Success at participating in cross-functional development teams; naturally collaborative but decisive when needed

Ability to articulate ideas to technical and non-technical audiences

Superior analytical, evaluative, and problem-solving abilities

Self motivated, works well without supervision, sees commitments through completion

Knowledge of Linux is required

Experience designing and implementing eventually consistent storage or other form of data conflict resolution strategy

We hire people with a wide range of technical skills and expertise who are interested in solving large-scale development problems, like how to deliver billions of transactional emails per month in a secure and scalable way.

We are building an Internal Platform Team in the Bay area. This team’s primary objectives are to support data pipelining, provide a scalable and reliable platform that enables the email sending engine, and support architectures for which all SendGrid products are built on. As an Internal Platform Lead, you will help build and guide a team that works on core elements of a high transaction distributed system. Your team will focus on developing and maintaining multi data center managed systems for the flow, processing, and storage of massive amounts of data. You will develop scalability and reliability strategies for handling a large user base and billions of messages per day. You will work hands on with your team to continuously push our technology forward.

What You’ll Do

The Team Lead’s goal is improving the way we do things, not just keeping up with the things we need to do. It’s about scaling the team to be mature, professional and have a clear purpose and vision. As a Team Lead at SendGrid for this Internal Platform team, you will be responsible for guiding a small, versatile and passionate group. You will provide direction and develop robust improvements to complex problems and challenges. What you will do includes, but is not limited to:

Help create an environment that fosters excellence in engineering and personal growth for members of your team

Provide solutions that help scale infrastructure and operations needs

Focus on system manageability and configuration, failure conditions, and high availability

Build/enhance real time data ingestion to support billions of events per day

Enhance architecture to efficiently and reliably handle large messages and large workloads at scale of billions of messages per day

Make a BIG impact by coding daily and leading from the front to realize design goals.

Lead a dynamic team with short turn around times, ensuring the team is developing and maintaining a high quality code base

Work with product owners and project managers to maintain an effective agile development team

Actively work with Team Leads across the Engineering department to develop department-wide processes and technical standards

With assistance from Engineering Managers, participate in 1 on 1 and quarterly reviews with the team, providing mentorship and feedback

We're an agile, fast growing company and this job description isn't meant to be an exhaustive list of your qualifications or all the things you'll do

About You

10+ years experience in software development

Expert level knowledge of system software architecture of large distributed systems

Experience in common data processing architectures such as Lambda Architecture

Experience in live production systems

A solid foundation in computer science, with strong competencies in data structures, algorithms, software design and architecture, and OO design

Have a vast knowledge of software design patterns, testing methodologies, open source projects and frameworks.

Ability to lead a technical team

Success at participating in cross-functional development teams; naturally collaborative but decisive when needed

Ability to articulate ideas to technical and non-technical audiences

Superior analytical, evaluative, and problem-solving abilities

Self motivated, works well without supervision, sees commitments through completion

Knowledge of Linux is required

Bonus Points

Experience designing and implementing eventually consistent storage or other form of data conflict resolution strategy

Product

Are you a talented and experienced Sr. Product Manager looking for the ideal place to drive an exciting roadmap forward? Are you a strategic thinker yet also able to get things done? Are you looking for a situation where you can drive the next phase of an exciting company’s growth? If so, read on.

Your Experience

You have a technical background with 5+ years of experience in Product Management, preferably with one or more of these areas as a focus:

Infrastructure as a Service experience. You understand how to Product Manage a high-scale platform

Developer-focused products. You are a former developer or can at least think like one

Email domain expertise. You know what DKIM actually means

Your Capabilities

Market Facing – You enjoy researching and picking apart competitors. You thrive in front of customers and use every external interaction to help inform your product decisions.

Strategic – You are able to absorb multiple internal and external inputs and use that information to define product strategy and prioritize your backlog. You are able to make difficult priority calls based on data and analysis.

Git ‘er Done – You love building quality products with stunning user experience and ease of use. You are comfortable serving as a Product Owner within an Agile Scrum environment. You are technical enough to convey detailed requirements to engineering with credibility and conviction.

Cross Functional Leader - You can pull the right levers cross-functionally to get your product supported, marketed, and sold. You communicate clearly and crisply. You develop trusting relationships internally and can rally the entire organization to ensure your product achieves market success.

What You’ll Do

Understand the market through customer interviews and competitive analysis

Create and execute product roadmaps that align with company strategy

Serve as Product Owner on one or more scrum teams, managing and prioritizing backlogs, ensuring the right product gets built.

Work cross-functionally to ensure products are successfully launched and get real customer usage

We're an agile, fast growing company and this job description isn't meant to be an exhaustive list of your qualifications or all the things you'll do

Are you a talented and experienced Sr. Product Manager looking for the ideal place to drive an exciting roadmap forward? Are you a strategic thinker yet also able to get things done? Are you looking for a situation where you can drive the next phase of an exciting company’s growth? If so, read on.

Your Experience

You have 8+ years of experience in Product Management, preferably with one or more of these areas as a focus:

Marketer-focused products. You understand marketing email use cases and can think like a marketer

Email domain expertise. You know what DKIM actually means

Infrastructure as a Service experience. You understand how to Product Manage a high-scale platform

Your Capabilities

Market Facing – You seek to “get out of the building”. You enjoy researching and picking apart competitors. You seek deep understanding of the market and are adept at identifying adjacent market opportunities. You thrive in front of customers, partners, and analysts and use every external interaction to help inform your product decisions.

Strategic – You are able to absorb multiple internal and external inputs and use that information to define product strategy and prioritize your backlog. You are able to make difficult priority calls based on data and analysis.

Git ‘er Done – You love building quality products with stunning user experience and ease of use. You are comfortable serving as a Product Owner within an Agile Scrum environment. You are technical enough to convey detailed requirements to engineering with credibility and conviction.

Cross Functional Leader - You can pull the right levers cross-functionally to get your product supported, marketed, and sold. You communicate clearly and crisply. You develop trusting relationships internally and can rally the entire organization to ensure your product achieves market success.

What You’ll Do

Understand the market through customer interviews, usability testing, competitive analysis, and market research

Create and execute product roadmaps that align with company strategy

Serve as Product Owner on one or more scrum teams, managing and prioritizing backlogs, ensuring the right product gets built.

Work cross-functionally to ensure products are successfully launched and get real customer usage

We're an agile, fast growing company and this job description isn't meant to be an exhaustive list of your qualifications or all the things you'll do

Revenue

SendGrid seeks an Account Executive to develop and close sales for SendGrid’s email platform. This role will be responsible for managing a pipeline of inbound and outbound leads, consulting prospects on how to best leverage SendGrid’s product, and driving new recurring revenue. The ideal candidate is ambitious, intelligent, and hungry to contribute to the growth of a company that is changing an industry.

What You’ll Do

Meet and exceed all sales goals

Proactively manage deals through the entire sales cycle from prospecting to close

SendGrid is looking for a highly motivated Sales Development Representative to support our Account Executives. Our ideal candidate is a team player and can think outside of the box. Creativity & strategic thinking are huge plus. Open to change and excited to be a part of a growing, scaling company.

SendGrid seeks an experienced outside Strategic Account Executive to create, build, and close sales for SendGrid’s email platform to drive recurring revenue. This role will be responsible for building relationships with prospects, developing a pipeline of business, managing the entire sales cycle from lead generation to close, and contributing to strategic direction and execution of SendGrid’s overall sales efforts.

What You’ll Do

Create and drive revenue from a list of named accounts

Generate new business opportunities and leads through professional networking, conferences, and industry events

SendGrid is one of the fastest growing email infrastructure companies in the world. SendGrid has an opportunity for an Search Engine Marketing Manager who is extremely detail oriented and has a passion for creating demand through innovative marketing programs.

At SendGrid we’re focused on developing and expanding our world class, cloud based transactional email platform. We’ve revolutionized the transactional email space by powering the infrastructure for thousands of companies that rely on us to send more than 16 billion emails each month. SendGrid is a fast moving, lean company where every team member has a huge stake in the company’s success. If you are equally adept analytically as with marketing strategy and execution, then SendGrid may be the perfect environment for you.

SendGrid seeks an experienced outside Strategic Account Executive to create, build, and close sales for SendGrid’s email platform to drive recurring revenue. This role will be responsible for building relationships with prospects, developing a pipeline of business, managing the entire sales cycle from lead generation to close, and contributing to strategic direction and execution of SendGrid’s overall sales efforts.

What You’ll Do

Create and drive revenue from a list of named accounts

Generate new business opportunities and leads through professional networking, conferences, and industry events

Business Operations

Sending email is hot, right? Come work with us and we’ll get you touting the same thing. SendGrid is not a typical company and we are not looking for a typical accountant! We have a rare opportunity for one STAR accounting professional to become part of the team that accounts for and reports on the financial facts surrounding this awesome business. If this sounds exciting, then read on! We're an agile, fast growing company and this job description isn't meant to be an exhaustive list of your qualifications or all the things you'll do

About You

You know your stuff: You have 2+ years of experience in a mid- to large sized public accounting firm and 1+ years of industry experience.

You’ve got book smarts: You have a solid understanding of GAAP and the ability to research accounting issues. You have a Bachelor’s or Master’s in Accounting from an accredited university and preferably an active CPA license to prove it.

You get stuff done: You are self-motivated with the ability to effectively prioritize, make, and meet commitments, while working individually and in teams.

You just may be a bit of a geek deep down inside: You love software, you're tech savvy, and you’re an Excel wizard.

You laugh out loud, a lot.

Please answer true or false to the following questions:

You’ve got a firm grasp on debits and credits and you’re ready to really understand a business.

You want to be on a team with people who will leverage your strengths and support your growth potential.

You are a confident and clear communicator.

You know what you want to be when you grow up and this opportunity is going to help you get there.

It’s not your fault, but you’re probably 10-key dependent and can’t do math in your head.

You are naturally curious and feel comfortable asking questions when you don’t understand something.

You understand that joining a small accounting team in a high growth company means great opportunities for you.

You play well with others, and those that don’t know what you do for a living are regularly surprised you’re an accountant based on your disposition. If you don’t get what this means, then answer false.

You expect there is going to be reconciliations, fixed assets, audits, tax returns, and other recurring work to be done. This may or may not be why you want this job, but you’re willing to do it and do it well.

The lesson behind “Wax on, wax off” is relevant to this stage of your career and you can tell us why.

If you answered true to all of the questions above, then we’re excited to meet you.

Please apply online for our Senior Accountant position and be sure to include one lame joke about accountants in your cover letter. We’re testing your attention to detail and ability to take direction.

The Sr. Manager of HR will have accountability for planning, transforming and delivery of progressive people services for an organization undergoing growth and transformation. Success in the role can be defined through execution of an HR strategy that contributes to the achievement of business goals and helps the organization make the most of its people.

What You'll Do

Talent Management: You help managers provide the most productive performance feedback year-round. You also know how to help build winning teams and to help people reach their full potential

Employee Relations: You navigate tricky situations with ease and enjoy helping others help themselves. You ensure ER issues are handled in a consistent, fair and legal manner. You can facilitate conflict resolution and negotiate win-win outcomes.

Business Partner Consultancy: You are a valued advisor to our leaders and are seen as an employee advocate. You can assess a situation and recommend a hand-crafted or tried-and-true solution. You are a change agent and influencer. People follow your advice because you mix strong business acumen with HR know-how and innovative problem-solving. You are a trusted partner to the business.

Total Rewards: You understand the power of rewards to motivate performance and reinforce what matters most. You know the nuts-and-bolts of our pay practices. You help managers make informed compensation decisions. You are also expert at non-monetary rewards; you help managers use recognition and other tools to drive productivity and improve retention.

Operational Excellence & System Expertise: You deliver HR services seamlessly. You are accurate, timely and have a passion for providing good service. You find ways to increase quality, efficiency, and cost effectiveness. You navigate our HR systems like a pro. You know reports and metrics matter.

Compliance Expertise: You ensure compliance in all employment related aspects with thorough knowledge in such areas as EEO, Fair Labor Standards, Wage and Hour, FMLA, and other regulatory requirements.

People Management: You’ll lead, mentor, coach and develop certain members of the HR team for continuous improvement and success. You believe in who before what but effectively balance the business needs with personal & team development.

About You

You are smart but humble

You are progressive, business-minded, innovative, and passionate

You have 8-10 years (preferably) of progressive HR experience in high-growth software companies

You love technology, understand it, are a user

You are known in the HR industry; a thought leader

You have managed people and been described as a mentor from those you’ve lead

SendGrid recruited & hired 130 people in 2014. Seriously. And we have an uber-aggressive & selective growth plan for 2015, including go-to-market in the San Francisco area. We are looking for a contract Sr. Recruiter to join our smallish 4-person recruiting team, focused on our up-and-coming Bay Area office. We need a Swiss Army Knife who has worked in diverse recruiting environments, and who will be able to step right in and make an immediate impact on our hiring demand.

The Sr. Recruiter will be responsible for owning a portion of the hiring plan - working with hiring managers to develop and execute full lifecycle recruiting strategies. This is a critical role and we are looking for someone who is super passionate about recruiting, who totally geeks out on recruiting technology and who is committed to creating a flawless candidate experience while also doing the right thing for SendGrid. You will need to be a strong written and verbal communicator with demonstrated expertise in sourcing methods and strategy, building robust candidate pipelines and, most importantly, knowing what “good” looks like.

Delivery

Are you an email deliverability insider with experience managing, looking to join a fast-paced stable startup and make an impact? SendGrid helps our customers maximize the value of their email programs.

Trust is the foundation of the email ecosystem, and by keeping our traffic clean, SendGrid earns the trust of the world’s largest receivers. You will be managing teams that actively work with and improve the broader email ecosystem. We want to make email better, and are finding creative ways to make it so.

We’re looking for an experienced compliance and email delivery manager who’s already “been there, done that” for some time. You will report to SendGrid’s VP of Email Delivery.

What You’ll Do

Drive all aspects of leading and managing the SendGrid Delivery and Compliance teams composed of experienced and highly motivated compliance and email experts

Foster and support a collaborative, innovative culture

Build effective relationships with cross-functional teams; establish escalation and communication paths as well as training and development of staff

Deepen connections and relationships with VIPs within the Email ecosystem

As a hands on manager, you will work closely with high-value customers to improve their success with email

Improve our tools of processes that identify customers who are at risk of violating our terms of service

Tune our systems for better delivery or efficiency

Help design new tools so that our deliverability and compliance teams can work even more efficiently

Flip through your rolodex of ISP contacts, call the right person, and troubleshoot a deliverability issue. Worldwide!

Represent SendGrid within the email community

Travel to industry conferences multiple times a year (sometimes internationally) and have already contributed your ideas and talents to strengthen the email community

Contribute diplomatically on industry discussion lists

Share your expertise via blog posts, webinars, or to a crowd from a stage

Information Security

SendGrid is and always will be an engineering company. We hire people with a wide range of technical skills and expertise who are interested in solving large-scale development problems, like how to deliver billions of transactional emails per month in a secure and scalable way.

SendGrid's InfoSec team is seeking a technical resource with a strong background in software development and a deep knowledge of application security.

What You'll Do

You will manage our vulnerability management program, and prioritize and assist Operations and Engineering with the remediation of identified vulnerabilities. You will build tools to monitor log, flow and IDS data to identify indicators of compromise. You will work with Operations to ensure that our infrastructure security controls are effective. You will respond to security incidents. You will implement security tools and functionality, and build cool things. We're an agile, fast growing company and this job description isn't meant to be an exhaustive list of your qualifications or all the things you'll do.

About You

Experience performing incident response in a distributed, high performance environment

Able to perform forensic investigation of compromised applications, systems and platforms and quickly determine root cause

SendGrid's InfoSec team is seeking a technical resource with a strong background in software development and a deep knowledge of application security.

What You'll Do

In this role, you will work directly with the Engineering and Operations teams to drive implementation of security-related functionality into software and infrastructure. You'll work in concert with the InfoSec PM to build security into all phases of the software development lifecycle. We're an agile, fast growing company and this job description isn't meant to be an exhaustive list of your qualifications or all the things you'll do.

About You

Solid development skills in a modern language and familiarity with common frameworks

Proficient in JavaScript, Bash and either Python or Ruby (or both)

Able to understand, identify, and explain risks of common software security issues (e.g. OWASP Top 10) and demonstrate remediation techniques in various languages

Proficient in TDD methodologies and developing security-related tests

Familiar with automated build and deployment tools such as Jenkins or TravisCI

Proficient with various DB technologies such as MySQL/Postgres, MongoDB, Cassandra, etc.

Experience with new school languages like Nodejs and Go a plus

Willing to be part of the on-call rotation to respond to security issues

SendGrid is and always will be an engineering company. We hire people with a wide range of technical skills and expertise who are interested in solving large-scale development problems, like how to deliver billions of transactional emails per month in a secure and scalable way.

SendGrid's InfoSec team is seeking a technical resource with a strong background in software development and a deep knowledge of application security.

What You'll Do

You will primarily work with QA to implement automated security testing as part of the CI/CD process. You will also work with the Engineering and Operations teams and to drive implementation of security-related functionality into software and infrastructure. You'll work in concert with the InfoSec PM to build security into all phases of the software development lifecycle. We're an agile, fast growing company and this job description isn't meant to be an exhaustive list of your qualifications or all the things you'll do.

SendGrid is and always will be an engineering company. We hire people with a wide range of technical skills and expertise who are interested in solving large-scale development problems, like how to deliver billions of transactional emails per month in a secure and scalable way.

SendGrid's InfoSec team is seeking a technical resource with a strong background in software development and a deep knowledge of application security.

What You’ll Do

You will take an active role in designing security and high availability into our software and infrastructure, and implementing/tuning security tools. You’ll work with product owners to architect security into our products during development. You’ll also work with Operations to ensure secure infrastructure design and implementation.

About You

Passionate about integrating security throughout the business

Experience architecting microservices based SaaS or PaaS products at scale

Experience managing Identity and Access Management in a scaling environment