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Answer

what is your R-Link 2 software version (2.2.xx, 3.3.x.x, 7.0.x…)? You can see this information on the screen “System information ” available on Menu -> System -> System information and look at the line “Software release”.

After you have to check on the R-Link Store in “application and services” that the TomTom trafic subscription is valid. (you can also check that on the R-Link Store on the véhicle in the option “My applications”. )