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Problem with paypal buyer scamming me

So I sold some vintage figures on ebay in good complete condition and one of the buyers has filed a claim that the figures are in bad condition - which is totally fake and want 100% refund.
Paypal has frozen the total funds in my account until the dispute is resolved.
Do I have any chance of winning as a seller when i have done nothing wrong or does the buyer always get their way?

more times than not, the buyer wins. He will have to ship them back to you though. Not sure what happens if they get back to you in worse condition though.

Sometimes they don't pay ether hopeing you send them the goods. in witch case you probley never see your former toys, or your money. real dirt bags, someone tried it with me but I never sent the toys. because they never paid. me so I had to file, an unpaid item complaint.man do I hate crooks, thinking hey can get something for nothing. how do they look at themselves, in the mirror. but I do think there is a way around this make sure in your listing. you write due to the collectable nature of these items. are sold as is and no refunds but im not sure check with Ebay manegment

unfortunatly this doesnt work. My father just sold an item with the "no refunds" in the description as well as checked when the listing was created. They buyer claimed the item was not as described even though there was TONS of pictures. ebay made the guy return the item and get a refund....fail.

I had experiences recently on ebay and I do not feel ebay helped me. I sold a guy a Transformer and he left me negative feedback claiming I sold him a damaged figure and I did not communicate with him. Never mind that I offered him a refund and he wanted me the refund before he send the figure back. No way I was going to do that, plus I know that figure was not damaged. I also recently sold a KISS Destroyer shirt on ebay and the guy got upset because it was not an original tour shirt. I posted pics of it and never said it was a tour shirt in my description. It was a regular band shirt. I wrote to ebay twice disputing the feedback and they never bothered to get back to me.

Fate rarely calls upon us at a moment of our choosing.--Optimus Prime ROTF

So I sold some vintage figures on ebay in good complete condition and one of the buyers has filed a claim that the figures are in bad condition - which is totally fake and want 100% refund.
Paypal has frozen the total funds in my account until the dispute is resolved.
Do I have any chance of winning as a seller when i have done nothing wrong or does the buyer always get their way?

You are pretty much screwed, eBay has moved to basically a buyer is always right system. Your best bet now is to give a refund and ask for the figures back and then try to resell them and recoup any loses in shipping, etc.

Owner Fantastic Plastic Toys. Authorized Integrity Toys Dealer. We ship international. We carry Monster High, Realm of the Underworld, Funko, NECA, Japanese Imports & much more! Creator of Mystical Warriors of the Ring, a 2" Animal Wrestling Minifigure line, with toys now made in China! Check us out!

The guys name is mark Lovell and his ebay username is stadium_sport
I know he is on the org but don't know his username.

Real deadbeat - sent me an email telling me he does it to sellers all the time so he knows he can get away with it.

Thanks for that info. I have just added him to my blocked bidders list on ebay.

Ebay has become a real crap shoot over the last 2 years. NO protection for sellers at all and it has become a cesspool of scammers.

I also think it is terrible that sellers can no longer leave negative feedback for buyers. I can have a deadbeat buyer that never pays and never communicates with me at all, but I don't get to leave him negative feedback? That's just ridiculous in my opinion.

Yeah, eBay really sucks now. I just got off the phone with Paypal again because they had frozen my whole account over 1 dispute???
The guy I spoke to was ok though and very informative (and was in the USA, not o/seas support). He told me he could see that this was the only claim against me in my $10,000+ worth of paypal transactions (didn't realize I had used it that much) and just send it to a claim. I will probably lose, the guy scams his money back from me and I can start trading again.
I will only be selling MOTU on the org from now on, at least here it is like a little community where we can feel safer and more trusting.

I recently had an Ebay buyer file a claim on me for item not received even after he left me positive feedback. I took a screen cap of that feedback, along with my UPS receipt, and attached it to my response. Ebay sided with me, but what a joke.

Sellers not being able to leave negative feedback for buyers now is a joke also. I've had so many buyers bid and not pay. I know there are unpaid auction strikes, but it's not enough. a few years ago I sold over $3000 worth of stuff on Ebay, but now I'm afraid to sell anything.

Oh well case closed, paypal gave this loser his money AND postage back.
I tried to reason to myself what has happened, what is that 4% that I pay paypal for, why is the buyer always right, and why did ebay fail to let me know this guy has done this before?

Oh well case closed, paypal gave this loser his money AND postage back.
I tried to reason to myself what has happened, what is that 4% that I pay paypal for, why is the buyer always right, and why did ebay fail to let me know this guy has done this before?

Paypal says the guy has to send them back. I'm half expecting them to be damaged or swapped for different ones. I wouldn't be surprised if the guy has ripped the legs off them. It didn't matter when he got his money, paypal froze the account along with another $150 so it was always going back to him. I will NEVER NEVER NEVER leave funds sitting in paypal ever again. I had over $1000 sitting in there before this happened.

Why? I don't understand why anyone would leave money sitting on a website... Paypal isn't a bank, so it's not your money until Paypal hand it over to you. As soon as I receive Paypal payments I send them straight to my bank account (no matter how small they are) They can then freeze my account for all I care, as I'd stop using Paypal if I were to lose money though a scammer anyway. Paypal is convenient, but I'll take my money over keeping the account.

Also if you have emails of this guy admitting to scamming you, why aren't you forwarding them to eBay?