Create custom Orchestration, automate technology stacks on the same platform, integrate service‑centric processes and datacenter automation, and build automatic documentation, audit trails, and standards. From the dashboards, managers can guide IT projects and remediation.

Orchestration's ROI calculator is built on ServiceNow Cost Management and tracks the ROI of every automation run, calculating cost savings over time. It can also project savings for tasks that IT can then prioritize for automation.