Having a Problem?

If you’re still in the midst of a delivery problem, below is how to escalate your service. We take a personal approach to your delivery. Just like real life, however, things can go wrong – traffic, accidents, incomplete addresses, weather, detours and such can throw off delivery schedules. We always ask for a grace period to make things as right as we can for you. Take these steps so we can better serve you.

Track your package by clicking here to see where it is and when it is expected for delivery.

Call our toll-free number: 1-800-542-0851 and ask for a Customer Service Representative to help you.

If you still need to escalate your concern, please use the links below to call the Regional Distribution Center Manager at the appropriate location to resolve your matter.