Frequently Asked Questions:

Birthday parties can sell out many months in advance, book quickly so you don’t miss out! We require at least 3 weeks’ notice before your required date to arrange for catering.

How many children can attend the party?

15-20 children. A package to cater for a minimum of 15 children must be purchased to book a birthday party. Closer to the date, when you have RSVP numbers we can help you to purchase additional tickets.

Can I invite children under or above the age of 4-8 years old?

Our activities cater for children aged 4-8 years’ old, however older or younger siblings and/or family can be invited to the party, and will require a ticket if they participate in the activities and lunch.

What’s included in the ticket price?

In addition to entertainment and music, we supply everything for catering except for a cake. This includes:

a dinosaur lunch-box for the children (catering for adults can be supplied if requested at an additional cost), spoons, napkins, decorations, cake-knife, table cloths, cups and a lighter.

What if kids have allergies?

Unfortunately we do not cater for allergies except for gluten free which must be ordered in advance.

Do I need to supply a cake?

Yes, we provide everything except for the cake and candles!

Can I bring sparkler candles and helium balloons?

No, sparklers and helium balloons are restricted from entering the museum as part of museum policy.

Can I bring lolly bags?

We give each child a gift of a hatching dinosaur to take home in a bag. You are welcome to bring your own party/lolly bag.

Where do we meet for the party?

After entering the museum through the Crystal Hall to check-in at our admissions counter you will need to head up to Level 2 to meet the host staff in Kidspace.

Where does the party take place?

The party fun is held in a special and private birthday party room within the museum.

How long does the party run for?

1.5 hours from 11am- 12:30pm.

Is there parking at the museum?

No. However there is limited paid parking on the streets surrounding the museum, or secure parking with Wilson Parking at 70 Riley St Darlinghurst or at the Domain Car Park.

What is the closest train station to the museum?

Either Town Hall station or Museum station.

Who can I contact if I require more information?

Please send an email to birthdays@austmus.gov.auor call the Birthday Phone on (02) 9320 6371. A member of staff will get back to you ASAP. Phone and email is checked 2-3 times a week.