Q1:What’s the benefits of using a car camera? whatever vehicle you drive,the benefits of installing a car camera are indisputable.In some countries,some insurance companies are giving discounts of up to 15% on the cost of the policies for the drives of cars who install a camera.This can,in many cases,easily recover the cost of purchasing a camera. Film abuse and road rage incidents and report the offenders to the police,they will be more than interested in seeing the footage. plus,car camera can be used as a normal digital camcorder which record your driving tour scenery. Q2, I need a micro SDHC card? Yes,we recommend high spend Class 6 above micro sd card.These cards are needed to store the video footage and can be ordered at the same time as your car camera.We supply a selection of 8GB.16GB and 32GB micro sd cards and your choice depends on how much video you prefer to store.If car camera could not identify memory card,please format the memory card in computer fistly,and then format it in car camera. Q3, How does a car camera work? Each camera is connected to the cars cigartte lighter socket,or hardwired.This means that as the ignition is switched on,the camera comes on and starts recording.High Definition images provide a continuous loop video of your journey when your car engine is running.The footage just before and after incident is automatically saved by the camera “G-sensor” by locking and storing the video file record at that point.Car camera can be auto started recording & off after the car engine running & turn off. Q4, How are the car camera powered? Standard accessories include one car charger.Power comes from the 12V/24V power socket/cigarette lighter in your vehivle. the power cable lead is around 3.4M long and connects into the top of the In-Car Camera.The power lead is usually concealed behind the sun visor,the seals around the dashboard and the carpet. Q5, Can I move my camera from one car to another as I have two cars? Yes.Each camera comes with a cigar lighter connection lead-this,along with camera itself can be transferred from one vehicle to another without any problem.And suction cup mount is easy to take away from windscreen,you can mount it on any car as you want. Q6, How can I play-back the video? Video play-back is possible on the camera itself,via your computer or any device using a media player(e.g.KM play or Quciktime)and the supplied USB,or via your TV cable(not supplied,if there is AV out interface on car camera)or USB. Q7, Video replay on my computer/Laptop is not smooth-what is wrong? It is likely that your problem is caused by insufficient RAM on your computer or a computer processor that is too slow. Try closing all other programmes and run a disk cleanup utility to make sure you are achieving the best perfotmance from your system.Alternatively,use another computer with greater speed and memory.And noted,please use High Speed Class 6+ micro sd card. Q8, Video playback shows marks on the footage? Any dirt,smears or marks on your windscreen will show up on video replay ,so clean your windscreen inside and out! If the lens has any dust,dirt or finger prints,wipe off with a clean,non-abrasive cloth. Q9, What’s the DVR DC INPUT? A: The car dvr only support DC 5V IN, please don’t connect with 12/24V Power directly, otherwise will burn the dvr’s mainboard. So, Please use car charger to plug into cigar lighter to power supply the car dvr. If you want to connect with 12/24V car battery directly, please buy the 5V convert adapter. Thank you. Q10, After disconnect with Power, the DVR will automatically turn off? A: Yes, DVR will automatically Turn ON / OFF accordingly when Power ON/OFF. And DVR main power supply is from car charger, not from built in battery, so DVR battery standby time is about 5 minutes. Q11: Why the rear camera image direction is opposite side? A: Because we used the Mirrored Type Rear Camera. If for normal rear camera display, the direction is opposite, but as long as when you get the car in Reverse Gear, the DVR will display correct rear camera image with parking line. We use the mirrored type rear camera just to make sure you could get the correct direction when car parking. Q12:Why rear camera image is jumping? A: Please connect the rear camera firstly and then turn on the DVR, then rear camera image will not jump. Q13, Does the DVR support Parking reverse function? A: Yes, if your car dvr support dual lens, when you get your car in reverse gear, the DVR will automatically switch to the rear camera image with parking line. Q14: How to connect the Rear Camera? A: Please connect the rear camera’s Red Wire with your car Reverse Lamp Power’s Positive Pole (+). And other side connector , please plug into DVR AV IN port. Q15: The GPS Navigation no need network support? A: Yes, the car dvr is with GPS module, support OFF-LINE GPS navigation, no need any network support. Q16: Why sometimes GPS satellites search slowly? A: Weather, High building, outdoor or not will influence the GPS satellites searching, please go outdoor and open space to search satellites. And the first time GPS searching will take a bit long time than the second time, please kindly wait. Thank you. Q17:If want to turn off the Screen background light, how to do? A: Please press “Power” button one second, you could turn on/off the screen background light. Q18:Why DVR application installation is limited? A: Because this DVR is also Android device, as like android smartphone/tablet pc, it’s firmware only set up about 400MB available for application installation. But DVR also built in storage about 5.68GB available for GPS data and files storage, it just not for application install. Dear customers, Because the Chinese New Year is approaching, we will have a holiday ( From 2017.01.25 to 2017.02.04) to celebrate the biggest festival. Please attention this: 1, All of us, including the factory, will have a half holiday. It results in a limited number of our warehouse inventory. In order to avoid causing trouble to you, when you are interested in our products, please contact us to confirm whether the product is in stock or not. If the item is in stock, you can place orders immediately, we will arrange the shippment for you immediately when we back to work. If the item is not in stock, pleace place your orders after 2017.02.05, that time, we will offer better price for you. 2, If you have any questions, please leave a message to us, after the end of the Spring Festival Holiday, we will reply within 24hours. In the meantime, Please do not open dispute during the holiday. Holiday time: 2017.01.25-2017.02.04 . After the Spring Festival, we will provide better service. Thank you so much for your understanding. Happy New Year !

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Our store ships to more than 200 countries and you can enjoy free shipping on all items sold on webdesgincompany.com Estimated Delivery Time is 7-30 business.

Note: The delivery time mentioned above does not include order processing time that usually varies from 1 to 3 days.

Different items have their own processing time, which is what we cannot control. But what we can do is try the best to let you receive your items as soon as possible.

The following cases should be taken into consideration regarding shipping times: