Customer complain investigation Customer is king of market as we know well, now days all the international standard’s pivot requirements is “customer satisfaction”, all the supplier chain quality improvement’s ends…

Customer Specific Requirements Matrix To understand the specific requirements matrix, let’s see what can be consider requirements that customer can demands? And what kinds of the customer demands or requirements…

Customer satisfaction Assessment Customer satisfaction Assessment: When our business run smooth, naturally we are not taking much care about enhancement for customer satisfaction. The reason can be monopoly or quality…