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Members' Area Upgrade - Important Message

We have been working hard on a new online system that will add even more value to the relationship you have with us. Our new portal will not only look different but will include content specifically curated for you. It will give you greater power to tailor the way we communicate with you, tell us more about yourself and the things that matter to you, and greater ability to take advantage of offers that will benefit you and your career.

From 25 June 2018 onwards, the portal will be offline as we transition to the new system.

During the transition you will not be able to access your account with us, or update any applications you may have underway.

We will be back with the new system on 2 July 2018.

Members' area upgrade FAQs

I can't find the links to access the portal/Where is the portal?

The portal is now offline and will return on 2 July 2018.

What is happening?

We are bringing in a new system that improves the service we offer to our members, and other customers, online.

How does this affect me?

From 25 June 2018, whilst we start to transition to the new system, our online systems will be down. As a result of this, you will not be able to access your account with us, or update any applications you may have underway during the transition.

I had already started an application for membership. What will happen to it?

If you have not already submitted your application, you will need to start a fresh application when the new system goes live on 2 July 2018.

My application was almost complete. Can I complete/pay after the IT update?

You will need to start a fresh application when the new system goes live on 2 July 2018.

I have to record some CPD

You can record your CPD once the new systems are back online in the beginning of July 2018.

I have some questions/concerns. Who do I talk to?

If you have any questions or would like further guidance please do contact us on +44 (0) 1344 630 706, Monday to Thursday, between 9:00 and 17:00 or between 9:00 and 16:45 GMT on Fridays, we are here to help. Alternatively, you can use the Contact Us page to get in touch with a specific team/department.