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Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
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You will need a model number before anyone can even do any research.
In general, there were never many CRT (picture tube) TVs made with the required ATSC tuner and if your set is 5+ years old, it isn't compatible with digital reception.

Hello
Check first the volume setting, then if there's not ok,check the speaker.Remove the back cover and check the speaker if good or not.If the speaker is good check the wirings and connector terminal of speaker through the sound amplifier.If all is ok,then the problem is the sound amplifier.

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Related Questions:

look at the back and see if there are 4 threaded holes around 6/8 mm in diameter over and area of around 150-200 mm square or rectangular
go to a retailer that sells that brand and ask it it is possible

Fault at its main digital board. Short circuited component/s at it. Contact any service technician; or the authorized service center. If you wish to get some details; check the site linked here. Surf the site with patience. Pull up older posts. http://electro-medical.blogspot.com/http://electronicshelponline.blogspot.com/
In most cases, the main board might have to be replaced. If so, a software [firmware] update too might be necessary.