Or is it to be done over at the old webhost, where the domain “currently resides”?

A combination of both?

From what I have been able to research, I need to setup an ‘A’ record for MYDOMAIN.com?

Thank you!

New to this… and still trying to figure out basic stuff.

Have an awesome day!

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Well, I was reading a little bit more, and apparently, I posted this in the wrong forum sub-section.

It shouldn’t be in Cloud Sites, it should be in Cloud Servers I believe.

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When you enter a url into a web browser a series of requests happen that, ideally, result in your web browser receiving an IP address. Your web browser is not the only way, or the only application, interested in this information.

From a command line you can perform the same set of requests and receive the same, theoretically, information:

I say “theoretically” because this information is dependent on how you have your localhost configured to perform lookups and how those DNS servers are configured as well.

The bottom line is that, when your domain was hosted at another provider, the information returned by these lookups matched that provider. Now that you’ve changed to Rackspace (welcome!) that information needs to change too.

One option is to have your previous provider maintain your domain record for you but change the IP address listed to match your new Rackspace cloud server.

Another option is to have your previous provider remove the record entirely and leverage Rackspace DNS services to maintain the record going forward.

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Uh, I don’t know what that was all about, the easy answer is:

1. Login to your domain registrar (wherever you purchased the site).

2. Find or ask for help to get to your DNS management section.

3. Change the A record (primary DNS record for your domain, and not the CNAME record(s), MX (email) or anything else) to point to the IP address of your Cloud Server.

Done May have to wait up to a day or so for DNS changes to propagate throughout the internets…

I’m looking for a feature, not sure if it’s readily available in Rackspace… Can we expire a video after certain period of time, meaning video still exists (not removed) in the container but needs to re-access it if it expired.

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Sounds like you’re looking for a video streaming service which has specific publication features. Cloud Files (and there’s a forum specifically for Cloud Files here as well) is just for storing files, you would have to build your own web site or web service to have that kind of feature built on top of and using Cloud Files. Try www.bitsontherun.com – they have a free tier that you might be able to make use of. (I am not affiliated with them.)

Gary

=========== Answer 2 ===========

In cyberduck, select the video

go to Get Info

Go to Distribution (CDN)

Drag bottom of requester

This reveals an Invalidate Button

Click it to “remove selected files from distribution cache)

You can upload a file of the same name if you like but there is a lag while the change propagates.

Does anyone know what the limit on concurrent connections to mysql is?

I was reviewing the stats in phpmyadmin and saw that my databases have a maximum number of at least 100 concurrent connections, and on some it goes up to 1,400. These are for development sites where often I am the only person connecting. An average of 400 concurrent connections seems very high for such a situation where there might be a handful of pageviews per day.

Are the stats on this accurate for the database or do they represent the cluster as a whole?

How can billing be retired? Way back in 2009 we bought into RS CS and have had a somewhat smooth three years with their service. During that period we have been able to launch around fifty sites under our “master” CS. Some where migrated from RS Managed Hosting and some have been new web sites (LAMP and IIS based, it was all good). I’ve been pleased (except for the end of life for support, which was originally an additional $3/month service option) with how billing is handled.

How can they end of life the billing service Aug. 31st, if we are pleased with the functionality?

Do any members of this forum have experience with the EC2 platform, and if so is it a viable alternative.

=========== Answer 1 ===========

We’ve had many battles with RS regarding Cloud Sites. Some we’ve won, but most we’ve lost. Some we are still fighting (eg Backup solution).

What I found is that if a feature change impacts less than a few percent of Cloud Site users (even though 1% might be 100 clients), then RS won’t hesitate to do what they want to with that feature, so as long as it doesn’t violate any legal promises.

And I can’t entirely blame them. Some features that they (or Mosso) thought was a good idea a few years back no longer are inline with their current strategy. What’s a firm to do? Piss off a few customers, or be restricted as to what they have to do to be competitive or what they are willing to continue supporting.

Cloud Sites is becoming less and less of a complete reseller solution and more of a PAAS for ASP and PHP hosting. I think you might be surprised at how many of us just don’t use the billing service. For me, it just didn’t have enough features.

I wish you best of luck in moving to a new billing platform. I’m afraid this is a fight you won’t win.

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if i did use the feature i assume i would feel much the same as you do but since ive never used the billing, we couldnt since we are outside the usa, we do all our billing through xero unconnected to rackspace. Having that billing crap in the hosting panel just wastes my life having to click through the tick box to not do billing. good riddance to it from my pov

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control panel is so much faster for adding sites now, omg so nice. if we could just get rid of the domain rego thing that im never going to use and set a default template for the number of mysql databases, and stop making me put stuff into the client account profile details it would almost make the time to add a site disappear.

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I use the billing solution.. I just spent 8 hours trying to find a service for recurring billing. They are all outrageously expensive and cumbersome. I have no idea what to do. This is going to be a HUGE hassle and will probably end in me leaving rackspace. I really liked the service they’ve given me over the years but there are cheaper shared cloud hosts that will offset the cost of me having to pay for a merchant service with recurring payments. To sum it up, this sucks.

=========== Answer 5 ===========

It’s beyond me how RS elected to remove functionality with a working product that required little to no maintenance cost for their team. Must be too busy and want to cull off some of the sites…

=========== Answer 6 ===========

I use the billing solution.. I just spent 8 hours trying to find a service for recurring billing. They are all outrageously expensive and cumbersome. I have no idea what to do. This is going to be a HUGE hassle and will probably end in me leaving rackspace. I really liked the service they’ve given me over the years but there are cheaper shared cloud hosts that will offset the cost of me having to pay for a merchant service with recurring payments. To sum it up, this sucks.

Are you willing to hold out for the CloudSite API? If it becomes reality, you might be able to commission someone to make your own simple billing system.

First I’d like to say THANK YOU THANK YOU THANK YOU to RS for finally working on these items after so many years:

Improving no suitable nodes (I’m taking their word on this one)

Speeding up the Control Panel (definitely improved – it is bearable now but I still get a lot “Oops!” messages)

Adding DNS functionality. API is awesome, but not as useful to me. However, ability to add SRV/TXT records has been recently added to the CP (whoohoo!)

Added PHP 5.3 (FINALLY!)… and with that they updated PDFLIB and Imagemagick, ioncube, and more I think

I think they updated MySql versions too

Updated PhpMyAdmin (which I never use but many people do)I think we’ll all agree that these are long overdue. Some might argue that these updates are so overdue that this only brings RSC on par (if even that) with its competition. Perhaps no one made much hoopla because many of you left RS already?Whatever the case, I am still here and I am glad to see progress. I also am getting much better with the AWS console

Gary

PS I am still holding my breath for these:

Improve MySQL service so other malicious account holders don’t bring down the Mysql daemon and my site.

I noticed the changes, but didn’t see anything announced either. They probably rolled it all in with their OpenStack stuff this past week.

While the changes are nice, the service is still lacking. I still get the feeling we’re lowest on the totem pole. We’re only still here because we have 300+ sites already setup and I don’t want to move them again. But there are times where I just wish they had an API for Cloudsites so I can have our guys code up a page for me to use to setup sites. It’s a pain having to manually click through everything when I have 8 sites to setup at once. Cloudservers and CloudFiles are more important revenue streams though. :/

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the dns updates especially are welcomed

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Good to see .Net 4

=========== Answer 4 ===========

Hi All,

Thanks for the positive words. There is a lot of positive work happening and we have a dedicated team on Cloud Sites thats really cranking.

I expect that we’re in a position now where we’re going to be able to release enhancements every month.

We have a broader communication we are working on right now that details some of the things we’re working on (including things like a better MySQL option for customers who need it).

-Josh

=========== Answer 5 ===========

I appreciate the upgardes and improvements but there are many things to improve yet.

Your billing system is lacking some controls. How it is possible that, by mistake, this month we have been charged for 2,452.2805 GB of Disk space overage when we have used 287GB. We have been using approximately 260Gb overage storage for months and from one month to another you charge my account for 2,452.2805 GB and your system did not fire any alert. How on earth we can upload 2.165GB in one month. It seems you are processing our resource usage manually and someone made a big mistake when sending data to billing department.

I have opened a ticket and support department confirmed there was an error and that the correct disk space overage is 287GB instead of 2,452.2805 GB.

Once this is confirmed i have talked to billing department and i was told they they are not allowed to refund my credit card. So they need to send the case to an account manager and now we have to wait 24 hs until account manager decide if our credit card can be refunded.

Unacceptable, this kind of things should be taken care immediately. I want my money back and i do not want to pay for months of services in advance.