“This isn’t something we’ve had problems with in the park before. It doesn’t impact our guests and it doesn’t really mean that much. You won’t feel like you’re missing out on a turn because you don’t have a Q-bot. We’ve had the system for a long time and we will continue to do so in the future.”

No bother with Q-bot
Legoland sells three kinds of Q-bots: silver, gold and platinum.

The silver costs 149 kroner and allows the customer to reserve a time for one of the eleven rides, while the gold costs 299 kroner and allows the guest to navigate the queue 50 percent faster via the Q-bot, enabling them to join the queue, find out the expected wait and to return when it’s their turn. The 599 kroner platinum bot gives direct access to the front of the queue.

According to Blumensaat, Q-bots are used by guests for less than 1 percent of the total number of rides taken and can only be rented on specific days – particularly during holidays and the peak season.