Undergraduate
Course Descriptions

This course focuses on front office, rooms, and housekeeping management in the hospitality and hotel industry. Students will develop an understanding of the effective and efficient operation of a rooms department of a typical full-service or selective-service lodging facility, including management responsibilities and operational techniques. Emphases will include maximization of room sales for financial bottom-line, room, and housekeeping upkeep and presentation, front office scheduling, and personnel training and development.
This course contains a field-based service-learning component. Periodically.Prerequisite: MANA 3301. Recommended take concurrently with HHMA 4320 Hospitality Industry Sales and Marketing.