Welcome to our maintenance reporting system

1 What is the problem?

Please click on the relevant picture

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Please confirm whether this issue is in a private area, or a communal area.

Location of the issue

Private
Communal

So that your problem is dealt with as quickly as possible please provide us with as many of the details as possible for the affected appliance. Please include the appliance type, make, model and serial number (if possible). Please also provide an outline of the problem and describe any warning lights or unusual sounds.

Light Bulbs: Please explain what the problem is and item(s) affected in as much detail as possible. e.g type and size of bulb, screw cap/bayonet cap, standard, compact, LED, halogen etc.

Fences: Please explain the problem in as much detail as possible. For non-timber fences also include what material the fence is made out of. Please also upload photos of the fence.

Please state the number and (if possible) the size of those affected and upload photos of it/them. Please also include any other relevant details in this section.

Please explain the extent of the leak by reference to: (a) how big a container is needed and how often the container has to be emptied e.g. one cup every hour or one cup every day; and (b) whether the leak is constant or intermittent. Please also provide us with as many details as possible about the item that is leaking.

Please explain the problem in as much detail as possible and provide details of which room or rooms are affected, when the problem was first noticed and how frequent the problem is.

Please advise what is required, giving as much detail as possible.

Appliance type (required)

Make (required)

Model (required)

Serial number

Type of bulb (e.g. standard or LED)

Size of bulb (e.g. standard or compact)

Bulb fittings (e.g. screwcap or bayonette)

Number of bulbs affected

Fence description (eg wood or wire)

Number affected

Size of item

How big a container is needed for the leak? (eg cup or bucket)

How often do you have to empty it? (eg hourly or daily)

Is the leak constant or intermittent?

Which room(s) affected?

When was the problem first noticed?

How frequent is the problem?

Additional notes

Please include as much useful information as possible about the issuePlease advise when you would like the service to take place, (if applicable) how frequently you would like it to happen, and any other information about the service required

Click on a picture to continuePlease select an option abovePlease enter relevant notes

2 Add photos

Please add up to 5 photos, video or audio files (max: 30mb each) to help explain the problem.

Upload file(s)

Uploading photos, videos or audio can help to clarify your issue and may mean your issue is resolved sooner

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