Worker Training Operations Management Assignment Help

Workers often are required to develop additional skills when a new technology is introduced into the operation. These new skills can be developed through training classes that not only describe the use of the technology but also simulate its use. This allows workers to become familiar with the new equipment and to “debug the process” prior to actually using it online in the presence of a customer. It is important for managers to
recognize that worker training is an ongoing process. Many leading-edge firms, like FedEx, in fact, require their workers to spend a specific number of days each year ring training