SHIPPING AND DELIVERY

AUSTRALIAN DELIVERIES

A $5 flatrate fee applies for shipping during sale period on all Australian orders.

We apologise we cannot offer Express post during this time but will be getting your orders out as fast as we can!

We appreciate your patience and wish everyone a Merry Xmas xx.

Normal Trade:

Standard Post - Please allow up to 7 days for delivery. If you are in WA, allow an extra 1-2 days. All parcels are sent via Australia Post. If you are not home at the time of delivery, they will leave a card advising that you can collect it from your closest Post Office. Standard Post is FREE for orders over $49.95. Otherwise you will need to opt for the Express Post option which is $10.

Express Post - Opt for Express Post for a faster delivery for just $10 - allow 1 day for handling, and 1-2 days for postage within AU.

NEW ZEALAND DELIVERIES

For NZ online orders a flat rate of $20.00 AUD applies for any amount of items.

INTERNATIONAL DELIVERIES

We now use DHL.

For all other international orders a flat rate of $45.00 AUD applies for any amount of items.

Please allow up to 7 days for delivery outisde of NZ and Australia.

RETURNS

Please note that the return policy only applies to online only, not available instore.

All returns are sent at own cost and should be delivered to:

Sheriton ShoesUnit 8/1 Talavera Rd Macquarie Park NSW 2113

To return merchandise for a refund, please follow the same instructions as above indicating your requirements. We will credit your original method of payment, excluding postage and handling.

Items purchased on Sale (discounted price from the full sales price) are eligible for an exchange or online credit note but not a refund.

Please fill in the Returns Form located inside the parcel you received with clear instructions for our team.

If you have any other questions about exchanges or returns, please contact us and we'd be glad to help you out.