SHIPPING

Shipping within NZ

We offer a flat shipping rate of $5 on all orders within New Zealand, with no minimum order sizes or special exceptions..

We aim to dispatch all orders within 24 hours, via Courier Post. You will receive your item(s) usually within 2-4 business days. Please not rural deliveries may take up to 5 business days depending upon the service in your area.

Online Returns

We understand that sometimes things don’t work out, so we want to make shopping online with us as risk-free as possible.

If you receive your order and aren’t 100% satisfied and in love with what you’ve chosen, simply return them to us within the 30-Day returns period and we will happily offer you a full refund or exchange on your purchase (provided all the returns criteria are met).

ASSISTANCE

We are here to help. You can contact us on 0800 NEW SHOES (0800 639 746) within New Zealand, or +64 4 3845032 from anywhere else in world, between 9am-5pm Monday to Friday New Zealand time. Or, if you prefer you can send us a message here

Stock Availability

Retail Stores:

Mischief Shoes BroadwayOut of stock

Mischief Shoes MilfordIn Stock

Mischief Shoes Lambton QuayIn Stock

Can’t see your size? Call us on 0800 NEW SHOES and we will see if we can help.
If you would like to visit one of our stores to try a pair of shoes you have seen online, we recommend you contact us and have your size put aside, as they may be the last pair.
Or if the size you would like is not available in your preferred store, contact us and we can have it sent there for you to try.