About Our Community

We provide the highest quality of geriatric care and assisted living available, including innovative memory care designed specifically for those affected by Alzheimer’s disease and other dementias. Every Arbor Terrace resident receives unique and personalized care and attention tailored to where they are and what they need most.

Care and Assistance at Arbor Terrace

Assisted Living

Our Assisted Living program is designed to provide care at the level you need, from minimal assistance to comprehensive care. At Arbor Terrace, assisted living levels of care change and grow with the needs of each resident in order to meet everyone exactly where they are today.

Memory Care

Memory Care means 24-hour support for seniors dealing with Alzheimer's and other age-related dementias. Featuring completely individualized care programs, specialist attention, tempting nutritional options, and even counseling and support for family members, Memory Care is driven by the latest research and understanding of memory disorders.

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We are specialists in the field of memory loss

We're proud to be leaders in care for Alzheimer’s disease and the related diseases of dementia. With years of experience under our belt and ongoing training for every member of our staff, no situation is too hard for us to help.

Award-winning care at Arbor Terrace

Our Dining with Dignity® program has won awards and recognition for its improvement in nutritional outcomes for seniors with dementia. This program is designed to reduce the risk of choking and aspiration and make meals easy and pleasant again with delicious flavor, good nutrition, and thoughtful presentation, all prepared by expert chefs.

Say goodbye to boredom with The Engaged Lifestyle

We’re doing away with the stereotypical notions of retirement living. At Arbor Terrace, we strive for more than just bingo and a bouncing ball. We go above and beyond to offer the best quality of life for each resident.

Our Engaged Lifestyle calendars give you the opportunity to be exactly as busy as you want to be with activities and events in these areas:

Art and EducationActivities that stimulate the mind and encourage learning and exploration.

Deep ConnectionsOpportunities that connect to who you are as a person and your individual interests.

Health and WellnessRobust exercise programs and activities that challenge the brain.

Purposeful LivingActivities that help us give back to others and remain an active part of society.

Recreation and LeisureActivities that are fun and enjoyable and encourage us to spend time with friends and family.

Returning the joy to food

As seniors age, they can encounter difficulties with taste, swallowing, or dexterity. Our award-winning Dining with Dignity® program sets out to solve these problems and make food a pleasure again with delicious and classic meals re-thought to maximize safety, taste, and ease.

Making experience count to give you the best

Our emphasis on training, educating, and hiring the best in the field has led to a proven track record of success, with improved outcomes and health for every level and walk of life.

We are specialists in the field of memory loss

Alzheimer’s disease and the related diseases of dementia. Our small and intimate setting helps us focus more on care and programs for our residents and their families.

Specialists with real experience

We hire the best, and invest in making them even better by providing ongoing training and education. Every Arbor Terrace staff member is equipped to provide specialist understanding and knowledge for our residents and their families.

Experience Counts: Get to Know Our Team

Executive Director: Karen Emerson

Karen Emerson joined the Arbor Terrace of Knoxville team in March 2003 to work part-time in the Business Office. She has over 20 years of experience in the field of Business Management. Karen became the Executive Director in November 2015 and is a licensed Assisted Living Administrator. Her door is always open to assist residents, family members, and staff.

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Evergreen Program Director: Cindy Bayless

Cindy Bayless joined the Arbor Terrace of Knoxville team in October, 2006 as the Evergreen Program Director. She is a Licensed Practical Nurse and is also a Certified Dementia Care Specialist and Training Coordinator. Cindy loves her job and feels blessed to have the opportunity to care for the residents and provide support for their families.

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Business Office Manager: Ruth Gencay

Ruth Gencay joined the Arbor Terrace of Knoxville team in November, 2012 as a part-time Receptionist. In November, 2015, Ruth became our Business Office Manager. She is dedicated to providing residents and their families support in the sometimes confusing areas of accounting. Ruth is a favorite with the residents as she always makes sure they have prizes for their many games of Bingo.

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Engagement Director: Erin Parten

Erin Parten joined the Arbor Terrace of Knoxville team in April 2003 as Assistant Activities Director. She became the Engagement Director in March 2008. Erin is a Recreation Therapist who has worked in activities since 1985. Due to her extensive experience, she brings energy and creativity for providing a high standard of engagement programming for our residents. Erin works hard to organize our Engagement Team which provides a variety of activities for all our residents.

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Resident Care Director: Melody Scott, RN

Melody Scott joined the Arbor Terrace of Knoxville team in November, 2010 as Resident Care Director. She is a registered nurse, certified in psychiatric and mental health nursing. Melody has worked in psychiatric, geriatric and assisted living areas for 37 years. Melody has found her greatest satisfaction in caring for the elderly. She is happy to be a part of the Arbor Terrace family and working with the residents, families and staff.

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Maintenance Director: Lucas Geer

Lucas Geer joined the Arbor Terrace of Knoxville team in November, 2016 after relocating from Crossville, TN. Lucas enjoys being able to help the residents each day and takes pride in keeping our community well maintained.

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Director of Resident Relations: Judy Tate

Judy Tate joined the Arbor Terrace of Knoxville team in September, 2002. She is the Director of Resident Relations and is also one of the many cheerful voices of Arbor Terrace that you hear when you call our community. Judy provides a wonderful and inviting greeting to our residents, families and visitors. She is a wonderful asset to our community.

11 Questions to Ask When Looking for Assisted Living

Wondering what to ask or how to evaluate an assisted living community? Start with these 11 important questions.

Whenever You Want:

Come join us for a visit, a tour, or even an overnight stay. Eat in our bistro, read a book in the library, and talk to our residents and staff about your questions. Request more information today!

Video Library

Life at Arbor Terrace

Assisted Living

Memory Care

“Your employees are your very best asset! We are so pleased with everything about Arbor Terrace!”

- Family Member

“For the past year and a half, I have worked a part time job that has afforded me an education outside of school. My summer job that turned into a permanent job has taught me responsibility, efficiency, organization and most importantly, respect.”

- Employee

A year ago, my husband became someone we didn’t recognize. Dementia made its presence known and fear, confusion and hopelessness became part of our families’ life. Arbor Terrace staff reached out to us with open arms, loving support and much-needed information. Now my husband is surrounded by people he knows and trusts, lives in a safe environment and understands the reality of dementia. We are so grateful for your loving support.

- Karen

“We moved our mother into the Memory Care neighborhood at Arbor Terrace from another local community. She is a new person, much happier, and all of our stress levels have dropped dramatically.”

- Family Member

Family Stories

“Arbor Terrace staff are always approachable and friendly. They always take the time to help out in whatever way they can. Each time I enter the community I am so grateful to have such a caring place for mom to live.”

- Family Member

Featured eBook:

Finding a Safe and Comfortable Senior Living Community

Learn how to find the right community for your needs in this free e-Book from the experts at Arbor Terrace.

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Thank you for your interest in Arbor Terrace of Knoxville. You have come to the right place. Contact us to further explore your needs.