Get Lots From Your Group

SMALL BUSINESS - TOOLBOX

February 28, 2000|By Susan G. Strother of The Sentinel Staff

Want to get the most out of the business groups you've joined? Then don't just sit there. Get your money's worth by attending meetings and becoming friendly with directors and members. Those are the people who will help you get future business. Also, check out new-member orientation meetings - they're a great place to find a buddy for future events.

Service keeps them loyal

Make your customers creatures of habit. The Service Corps of Retired Executives suggests some simple ways to keep patrons coming back: Ensure your product or service is reliable, get to know your customers, and fix mistakes quickly and with an apology. Finally, offer your regulars a little something extra - perhaps a discount or a T-shirt.

Commission has moved

The Economic Development Commission of Mid-Florida Inc. has moved. Beginning today, it can be found in new, larger digs at the Capital Plaza II building, 301 E. Pine St., Suite 900, Orlando. The phone number remains 407-422-7159.

Better purchasing power

Learn how to improve your company's purchasing power at the Florida Manufacturing Technology Center. The group will meet at 8 a.m. March 16 to show small manufacturers how to shave costs, find better deals with suppliers, and improve efficiency. Prices range from $15 to $25. The event is at 1801 Lee Road, Suite 115, Winter Park. For information, call 407-599-4100.

Reminder

The sixth annual Taste of Oviedo is 10 a.m. to 7 p.m. May 6. For booth information, call 407-365-6500.