The first calls came in about 7 a.m., when people spotted the donkey in the grassy area along the intersection of Wurzbach and Ingram Roads.

Photo By Courtesy of Animal Care Services

The donkey then went into the parking lot and headed for the department store, said Lisa Norwood, ACS spokeswoman.

Photo By Courtesy of Animal Care Services

Officers are working to find Jimmychanga's owner and determine how he got to the mall. Anyone with information should call 311 and ask for ACS Field Operations.

Photo By Courtesy of Animal Care Services

Officers are working to find Jimmychanga's owner and determine how he got to the mall. Anyone with information should call 311 and ask for ACS Field Operations.

SAN ANTONIO — No one knows what Jimmychanga, a snow-white donkey, was trying to get from JCPenney Tuesday morning. But Animal Care Services officers said they had to “hoof it” to capture him in the parking lot of the Ingram Park Mall.

The first calls came in at about 7 a.m., when people spotted the donkey in the grassy area along the intersection of Wurzbach and Ingram roads.

The donkey then went into the parking lot and headed for the department store, said ACS spokeswoman Lisa Norwood.

Mall security officers spotted Jimmychanga and tied him to a light pole.

“He was hanging in the parking lot,” Norwood said. “Real sweet guy. ... There wasn't any drama associated with it until we got there.”

A pair of ACS officers showed up and started removing the donkey's tether to lead him into a livestock trailer, Norwood said. At that point, the donkey bolted, leading the officers on a brief chase through the parking lot.

Once caught, the donkey remembered to be stubborn, refusing to board the trailer. The officers called for backup, and the donkey was eventually corralled after a few nudges, Norwood said.

“Once he was there, he was OK,” Norwood said. “The fact that nobody's been kicked is pretty indicative of a sweet disposition.”

ACS said the donkey is about 5 years old. They gave him the “Jimmychanga” moniker after taking him into custody.

Later on Tuesday, ACS officials found who they believe could be the donkey's owner. The man, who owns a retirement home a mile or two away from the mall, said one of his donkeys has been missing for a few days.

Officials were working to confirm that it was indeed his donkey. The owner could face a citation for not having his animal properly restrained, Norwood said. To reclaim the donkey from ACS, he would also have to pay an impound fee.