The arrival of the seasonal snack comes during the quasi-return of another fall treat, Starbucks’ pumpkin spice latte.

Some fans of the drink were able to order their favorite beverage Friday morning, but others said they were told it wasn’t available, according to a report from Business Insider.

To add to the confusion, Starbucks began a live stream on its Facebook page Friday, promising to provide information about when the drink will launch in stores. By early afternoon, it still wasn’t clear when the perennial fall favorite will be available.