Julian Birkinshaw covered everything from habit formation, through road traffic planning, all the way to the surprising lead indicator of employee engagement – and some great inspiration for your upward peer appraisal process.

Kate Grimes has risen from hospital porter to CEO of Kingston NHS. In this thoughtful presentation at Happy Workplaces 2014, Kate explains how Kingston created its values-driven culture, promotes autonomy coupled with coaching and accreditation, and poses the question “If we know this stuff works so well, why doesn’t the NHS do more of it?”