Privacy Policy

PRIVACY POLICY

Effective: March 10, 2017

This privacy policy explains what information is collected and how it is used and protected by NetSapiens, Inc., its websites, mobile applications, and other products and services (the “Services”). It also explains the choices you have about the way this information is collected and used. By registering for or using the Services, you agree to be bound to the terms and conditions of this privacy policy. In this policy, “netsapiens” refers to NetSapiens, Inc. and its subsidiaries and other affiliates.

What Information We Collect

When you use our Services, we may collect and store information from you directly.

We may collect information from you when you register directly with us to use our mobile applications or any other part of our Services. That information may include, among other things, your full name, email addresses, login information, device identifiers, and other information you provide.

How We Collect Information

We collect information in various ways, including the following:

When you use one of our applications, we collect and store certain information that you provide directly. We also collect information about your use of the Services.

Cookies and Similar Collection Methods

We also collect technical information about your usage of the Services, and we use various technologies to collect information about cookies, IP addresses, device type and device identifiers, application state and the date and time of activity with our applications, and other similar information. We may associate this information with your user ID number for our internal use.

How We Use the Information We Collect

We use your information primarily as necessary to provide you with the Service, including in one or more of the following ways: to create your accounts and allow use of our applications, to provide technical support and respond to user inquiries, to prevent fraud or potentially illegal activities, and enforce our other agreements with you, to notify users of application updates, and to inform users about new products or promotional offers.

Sharing Your Information

We do not share personal information with third parties for their direct marketing purposes unless you affirmatively agree to such disclosure.

Your information may be disclosed or reported:

(i) if we have a good faith belief that we are required to disclose the information in response to legal process (for example, a court order, search warrant or subpoena); (ii) to satisfy applicable laws, (iii) if we believe that the Services are being used to commit a crime, including, but not limited to, to report such criminal activity or to exchange information with other companies and organizations for the purposes of fraud protection and credit risk reduction, (iv) if we have a good faith belief that there is an emergency that poses a threat to the health or safety of a person or the general public, and (v) in order to protect the rights or property of netsapiens, including to enforce our Terms of Service. We may also provide your information to third party companies to perform services on our behalf, including payment processing, data analysis, message delivery, hosting services, customer service, and marketing. If we sell all or a portion of our business, we may transfer all of your information, including personal information, to the successor organization.

Security of Your Information

We implement security measures we believe are reasonable to protect your information. It is important that you protect and maintain the security of your account and you need to immediately notify us of any unauthorized use of your account.

How to Access and Update Your Information

You can access and edit your information provided to us through individual settings in the Services. If you want to delete your accounts and information on our Services, please contact us directly.

Changes to Our Privacy Policy

We may update this privacy policy from time to time. If we make material changes to our privacy policy, we will notify you and other users by posting the changes through the Services or by using the contact information you have on file with us and will indicate when such changes will become effective. By continuing to use our Services you are agreeing to be bound by any changes or revisions made to this privacy policy.

Contacting Us

If you have any questions, comments, or concerns regarding our privacy policy or practices, please send an email to webmarketing@netsapiens.com or write to use at the following address: