If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard DeliveryOrders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold DeliveryThreshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home DeliveryIn-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery Express orders received by 4 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:

Swatch ShippingBallard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.6 out of 5 by 331
reviewers.

Rated 5 out of 5 by ExPrez Couldn't be happier!
Love this mirror! The packaging was so first-rate that there was no problem at all with breakage during shipment. It was no problem hanging it, as there are options for hanging it either horizontally or vertically .
Most happy with this purchase!
October 24, 2016

Rated 2 out of 5 by Elle02 not consistent
I bought 4 mirrors (like what is shown in the catalog) to put over a buffet in the dining room. I purchased them all in white. However, two of the mirrors purchased are a completely different shade of white than the other two, It is if they use a different color of paint on them. The different is not subtle it is quite stark.
October 23, 2016

Rated 4 out of 5 by JRM256 Nice product
These are beautiful mirrors that could be a statement piece or fall into the background depending on how they're placed. I have 2 hanging vertically in a standard sized room and they feel a bit tall when they're over a buffet. They looked nice in a plain hallway mounted a bit lower.
The weathering is minimal and the beveled edges make this piece a bit more formal feeling than I was expecting. I paired them with reclaimed wood and they looked way to fancy. I want to use them somewhere though because they're such a neat piece. I wish Ballard had more pictures of the wood and grey because I feel like maybe those would have met my needs better.
October 22, 2016

Rated 5 out of 5 by SissySue Attractive and well made
Bought two of these mirrors in gray for either side of my fireplace. They are sturdy and well made. Even though the frames are made of something synthetic, they look like wood, even up close.
October 15, 2016

This single tea light candle holder is just the right size to
illuminate a table for four, a powder room or porch step. Use multiples to define a patio or a walk when entertaining. Inside base is covered in antiqued ...