What can the matter be? We're not sure, but Nokia Malaysia has lost the plot

So what's up with these poor souls? Is it a scary movie? Are they being forced to use an iPhone? Who knows, but one thing we're certain of is that Nokia has clearly lost the plot this time. Nokia Malaysia has published the above video, which shows some weird things happening in the country.

The description of the video simply reads "Very strange things have been happening in Malaysia." So we put the question to you: What can the matter be? If we were to guess, we'd say everyone's going slightly mad having to wait for the Lumia 720 and Lumia 520 to arrive.

I recall reading the Nokia Malaysia fb page on the Portico update and while some people did get it when it was resumed on 2nd April, the rest didn't. Previously they mentioned that it will be available mid-April. Still haven't received it on my red L920 which I bought before CNY (Stuck on 1232.2109.1242.1002).

Not surprised if what you mentioned is still the case, and I certainly hope they can resolve it soon.

I got similar situation here. Buy yellow Lumia 920 since day one it's available in Malaysia at 21 Dec last year. never receive any update either portico, or any firmware update. I'm so mad everytime I read update is available from either wpcentral or any other source because I know I need to wait another 4 months to get that. I wish I bought from Indonesia or Singapore which has better support from Nokia.

Nokia Malaysia is really worst. they even put a waranty sticker on back side of beutiful device like Nokia Lumia 920 just because they can't put it Inside. In era of technology like today. I only found Nokia Malaysia is Technology company that still use warranty sticker as main warranty system.

"I got similar situation here. Buy yellow Lumia 920 since day one it's available in Malaysia at 21 Dec last year. never receive any update either portico, or any firmware update. I'm so mad everytime I read update is available from either wpcentral or any other source because I know I need to wait another 4 months to get that. I wish I bought from Indonesia or Singapore which has better support from Nokia."

I am aware that the updates are staggered by region, but what I didn't expect was a goof-up on our side which delayed the Portico update until heck knows how long, which irritates me. Was really looking forward to it because of the daylight camera improvements. :(

"Nokia Malaysia is really worst. they even put a waranty sticker on back side of beutiful device like Nokia Lumia 920 just because they can't put it Inside. In era of technology like today. I only found Nokia Malaysia is Technology company that still use warranty sticker as main warranty system."

I assume it is done as a guarantee that you can claim Warranty at any Nokia Care or Store when you don't have a receipt or Warranty Card around. Not to mention that the SIRIM sticker is also slapped on the back as well. Same case as both the 800 and 900. Haven't gone though this as I did not encounter problems with previous Nokia phones I've owned.

Not sure how other manufacturers deal with Warranties, but if they don't need some sticker to do so, then Nokia Malaysia should follow suit. The other problem is the SIRIM sticker...

Malaysians are definitely mad at Nokia for failing to provide any OTA update, not even Portico. A lot of users are still using pre-Portico. Some have flashed their phone themselves or brought it to the Nokia Care Center. But not everybody is fine with losing all the data in their phone.

Nokia Malaysia announced the OTA but so far only a handful got the OTA. Malaysian's handset are not carrier locked, even if you buy it from the carriers. Why do we need to wait for the operators to release it? If I buy it from nokia store(unlocked), I still need to wait for the operator to release the update? What if I don't put a sim card in?
I don't know but it's kinda strange for me. I just hope Nokia Malaysia and Microsoft get their acts together and give Malaysians the update.