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How do we
motivate
people?
Learning Outcomes
To be able to describe the different
types of motivation theories and
recognise how they can be applied
by managers to motivate
employees.
To be able to compare and contrast
the fundamental differences
betwee

Paper Code: STMG191-16A
2016 A SEMESTER EXAMINATIONS
DEPARTMENT
Strategy and Human Resource Management
PAPER TITLE
Introduction to Management
TIME ALLOWED
3 Hours
NUMBER OF QUESTIONS IN PAPER
36
NUMBER OF QUESTIONS TO BE ANSWERED
36
VALUE OF EACH QUESTION

Past Exam Question
What key ideas did classical
approaches and behavioural (or
human resource) approaches
contribute to management
thinking? Be sure to include the
key authors and their contributions.
1
Classical approach assumes that people at work act i

Management Theory
How do we know what we
know about management?
Agenda
What can we learn from classical management
approaches
What contributions did the Human Relations movement
provide
Numbers and quantitative approaches to management
Modern views
C

Sustainability, Corporate
Social Responsibility, and
Ethics.
Do organizations care?
Agenda
Sustainability Filming
Sustainability
Corporate Social Responsibility
Ethics
Learning Outcomes
To be able to describe the different
perspectives of corporate s

Leading an
Organisation
Learning Outcomes
To be able to describe the different
types of leadership theories and
recognise how they can be applied
by managers to lead employees in
an organization.
To be able to compare and contrast
the fundamental differ

STRATEGY OR
TACTICS?
Learning Outcomes
To be able to describe some of the
internal and external models used in
strategic management.
To be able to describe and apply
using examples the different levels
of strategy within an organisation.
What is Strateg

Control
in
Organisations
Agenda
Defining the concept control.
What are the levels of control?
The control process.
Types of controls timing, external and internal.
Organisational control systems.
Exam
Paper Code
Title
Family Names Date and Time Room

More deiegation
and em ent Shower chain of command
Upside-down pyramid]
customers rst
The small compnenls that Recent trends In
make up the system are Integratlon organising m
Less unlty of command
Subsystems
'l'i -
Organisationa