Design and illustration for digital and print

The following Terms of Engagement have been created to provide a positive framework for collaboration between Jason Holroyd Design Limited and you, The Client, through which we can all work to achieve a successful project outcome.

DefinitionsThe Client - The company or individual requesting the services of Jason Holroyd Limited.

1. QuotesQuotes are based on the initial briefand requirements provided by theClient. Should the original brief orproject requirements change, thescope of work and fees may alsoneed to be revised accordingly.

2. DepositsIf the total project cost is greater than £1,000 then a 50% deposit of the total project cost should be paid before the project commences.

3. Kill FeeIf a project is cancelled by The Client or delayed for longer than one month after being signed off by The Client, a kill feeof 25% of the total project balance willbe invoiced.

4. PaymentFor projects of longer duration (exceeding one month), an invoice will be issued at the mid-way point (which shall be agreed in discussion with The Client). The final invoice will then be issued on completion of the project. The balance of the invoice should be cleared within 30 days of delivery.

5. Travel & ExpensesTravel costs and expenses for any ad-hoc meetings or post-project briefing will be charged to the client.

6. Unauthorised SuppliersOn any project for The Client, we preferto work with our existing preferred suppliers so we can guarantee thequality of our service. If The Clientwants us to work with their ownsuppliers, unless previously agreed,this is done at The Client’s risk.

7. Audio, Fonts, Images &Moving ImagesIn the course of our work for The Client, our design proposals may require audio, fonts, images or moving images to be licensed from third parties in the finished artwork. Any such additional costs will be clearly communicated in advance, and invoiced separately with the final invoice.

8. Extraordinary Software & PluginsWhere the client requires us to work within specific software suites or use plugins that we don’t own, these additional license costs will be included separately in the final invoice.

9. InfringementsNo responsibility will be accepted forany copyright infringements caused by materials submitted by the client. We reserve the right to refuse any material of a copyrighted nature, unless adequate proof is given of permission to use such material.

10. Offensive, Illegal or Controversial MaterialWe reserve the right to refuse to handle in any way, material that may be deemed offensive, dishonest or illegal.

13. Client-side Personnel ChangesIn the event of The Client changing personnel responsible for project sign-off, any changes to the brief, conceptsor art direction of any live project areprivy to rule [1].

14. Sign OffFinal public-view upload or print of design collateral will not begin until proofs provided (either in PDF or in test URL webpage format) have been signed off in full by the client. Any corrections, alterations or amendments should be clearly specified at this point. Once the designs have been signed off, any errors are the client’s responsibility.

15. Copyright & OwnershipThe project costs cover design services, expenses and the final design product as specified at the beginning of the project. Copyright of the final design product remains the property of Jason Holroyd Limited until the final bill is settled in full. All working files and source files remain the intellectual property of Jason Holroyd Limited, unless agreed in advance and subject to additionallicence fees.

16. PublicationUnless specifically agreed in writing, we reserve the right to include the designwork produced in our portfolio and onour website.

17. PromotionUnless specifically agreed in writing, we reserve the right to announce and / or promote the design work weproduced publicly.

18. Website HostingFor website hosting, we endeavourto provide a 99.9% service for uptime, excluding planned or emergency server maintenance or conditions beyond our reasonable control. We are not responsible for errors made by files or edits uploaded or made by the client. Technical support will be charge per hour at an additional cost to the client.