Support Center

Welcome to the Support Center.

Here you’ll find assistance answering any questions you might have about gerbils, your membership or something else. Each section includes a FAQ and a form to fill out if you can’t find the answers you’re looking for.

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned to a volunteer who specializes in the category you select. In order to best assist you, a valid email address is required to submit a ticket.