How do I purchase a plan before I leave?

If you need purchase a plan for a different location, follow these steps:

Log into your GigSky App

The screen should show the plans for the location you're currently in.

At the bottom of the page, tap Change Destination

In the Search bar, type in the destination country

The plans available for that country will be show, tap Buy Now for the plan you would like to purchase

Tap Buy Plan

Tap Continue

Your plan has been purchased

GigSky uses different eSIMs for different regions. If you do not have one of our eSIMs for your destination location, you will go through the eSIM download process just as you did for your first purchase.

Your destination eSIM may be turned on after the purchase.

To confirm your eSIM plan is not turned on

Go to Settings > Cellular.

Check which eSIM is turn on under Cellular Plans (confirm it's the one you want)

If you want to turn that off, tap the plan label, then tap Turn On This Line. (This is a toggle and will turn off the cellular plan)

OR

Tap Cellular Data at the top of the page

Select the Cellular Data eSIM/SIM label you wish to use for cellular data

Your data for your destination will not start until you get to your destination, but you will need to turn on the cellular plan and select it in Cellular Data to use the data in the destination