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Immediately after last weekend's Astral Diamonds / Zen exploit fix was implemented, we reached out to Cryptic Studios and Perfect World with questions about the issue. We have the answers from the proverbial horse's mouth. Check it out and then join the conversation in the comments.

MMORPG: When was the exploit discovered?

Andy Velasquez: The issue was brought to our attention by our players on Sunday morning (5/19) at which time we took immediate action by bringing the Auction House and Astral Diamond exchange offline. To follow the course of events that day, check out the forum.

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I foolishly got into the closed Beta after reading about the exploits on the Neverwinter facebook page. I ASSUMED that they would take care of it. I am guessing that they never read many of the bug reports or facebook comments. Or everyone who read them thought someone else would take care of them. Sad, it has the bones of a good game.

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Watch all the haters...not one of them will hate on the exploiters...

I don't see what the big deal is, it's been fixed. It's like if people were still crying about the Rupee bug in Ocarina of Time...it's still there to this day since N64 games couldn't be updated...it was fixed in the 3DS version though hehe.

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Originally posted by Gravarg

Watch all the haters...not one of them will hate on the exploiters...

It's not about the exploiters, its about them knowing about the bug since March....hell even before that in Star Trek Online where the bug came from. If they would have read the bug reports and not use the same code from STO that issue would have not even made into OB.

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Well... There could also be the issue of the bug being in the legacy department, as in it actually being inherited from STO and either the build was so old it had not been fixed yet (and then overlooked, that can actually happen.) or it was fixed and then some other change triggered a similar problem.

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This is why I will never play a Cryptic game. Their devs lie to their players shamelessly and they ignore the game that they are being paid to work on, not even fixing easy to fix bugs (that have already been in another game that they developed). They are greedy to the core and it clearly shows.

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Originally posted by RazeeksterThis is why I will never play a Cryptic game. Their devs lie to their players shamelessly and they ignore the game that they are being paid to work on, not even fixing easy to fix bugs (that have already been in another game that they developed). They are greedy to the core and it clearly shows.

a company being greedy, only interested in their money and not on the welfare of their customers.. surely not... unbelievable... how dare they think of profit (not the same as cash) before anything else. And use mindless PR to dope people into thinking they are the good guys.

surely other companies don't do thi... oh wait... they all do. the circle of liffffffeee...

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Okay the thing about this is that as players we make a lot of assumptions. Firstly, if people flagged this exploit then that great. If they did it in 2nd week beta, even better!

at this point you have no idea whether the exploit found then was thought as fixed then unfixed by further patching. You also have no idea whether it was always in the process of being fixed but they were pushed to release. I suppose it being broke in beta week 2 and open beta is still very likely though, if its keeping the 'beta' label.

Despite this, it is not an excuse for people to post and make videos of this exploit to damage the game for other players. You see an exploit, you report it. You don't take advantage of it. You will get banned. If it takes Cryptic a month or two to fix it, then that's what they do.

I suppose you could say, why not release the game with the AH down until its fixed? Well, considering the nature of the exploit and how it worked is not easy to fathom being the average player I imagine they want the features in use and they work behind the scenes. I mean I was playing for a good period of time before the exploit kicked off and the only reason it went bananas is because someone made a viral video explaining how to do it.

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Originally posted by describable

Originally posted by RazeeksterThis is why I will never play a Cryptic game. Their devs lie to their players shamelessly and they ignore the game that they are being paid to work on, not even fixing easy to fix bugs (that have already been in another game that they developed). They are greedy to the core and it clearly shows.

a company being greedy, only interested in their money and not on the welfare of their customers.. surely not... unbelievable... how dare they think of profit (not the same as cash) before anything else. And use mindless PR to dope people into thinking they are the good guys.

surely other companies don't do thi... oh wait... they all do. the circle of liffffffeee...

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Originally posted by Fendel84MThis is more an issue of the players and mostly the haters thinking they know more than the developers about what's going on.

You obviously don't know Cryptic's track record and that they have been known for doing such things like this in the past. They are a mediocre company with terrible developers that somehow got brought into the spotlight. Their only good game was CoH which was killed off by NCsoft.

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Okay the thing about this is that as players we make a lot of assumptions. Firstly, if people flagged this exploit then that great. If they did it in 2nd week beta, even better!

at this point you have no idea whether the exploit found then was thought as fixed then unfixed by further patching. You also have no idea whether it was always in the process of being fixed but they were pushed to release. I suppose it being broke in beta week 2 and open beta is still very likely though, if its keeping the 'beta' label.

Despite this, it is not an excuse for people to post and make videos of this exploit to damage the game for other players. You see an exploit, you report it. You don't take advantage of it. You will get banned. If it takes Cryptic a month or two to fix it, then that's what they do.

I suppose you could say, why not release the game with the AH down until its fixed? Well, considering the nature of the exploit and how it worked is not easy to fathom being the average player I imagine they want the features in use and they work behind the scenes. I mean I was playing for a good period of time before the exploit kicked off and the only reason it went bananas is because someone made a viral video explaining how to do it.

Dude come on! You can't be that naive?

FIRST! This huge exploit appeared first in their other game STO months ago! People have posted proof about it aplenty!

As all their games share the same engine, toolset and thus basically code base! The first thing you do, when such a blatant exploit is discovered.... is to immediately check Your other games to make sure the exploit is not present there as well!

THEY DID NOT!

SECOND! People reported this exploit during the closed betas and since day one of launch and it was just ignored! Nothing done! Some People who tried to report it on the forums weeks ago in the bug report section got outright banned for it! More proof they darn well knew about it!

So them telling right now they did not know about this exploit is an OUTRIGHT LIE! As they knew about it months ago in STO! And they had all the bug reports thrown at their faces!

This is pure Damage Control! Nothing more! Nothing less!

They don't give a crap! And I wouldn't even be suprised they purposely let the exploit go on this long.... as the current wrecked and heavily inflated economy favors them greatly! As it forces People to spend more Money!

This Whole game is nothing but a quick cash grab for them! Rake in as much cash as quickly as possible and in some months from now, when the population has crashed, put it in maintenance mode and start working on the Next game. Rince and repeat!

And to be honest. This is pretty much standard practice these days for the run of the mill Free 2 Play MMO's!

Hence, why I hate the Free 2 Play model with a passion! It's litterly destroying the MMO genre if this continues on any longer. /shrug

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Originally posted by Razeekster

Originally posted by describable

Originally posted by RazeeksterThis is why I will never play a Cryptic game. Their devs lie to their players shamelessly and they ignore the game that they are being paid to work on, not even fixing easy to fix bugs (that have already been in another game that they developed). They are greedy to the core and it clearly shows.

a company being greedy, only interested in their money and not on the welfare of their customers.. surely not... unbelievable... how dare they think of profit (not the same as cash) before anything else. And use mindless PR to dope people into thinking they are the good guys.

surely other companies don't do thi... oh wait... they all do. the circle of liffffffeee...

So that makes it right? Your logic isn't logical at all.

He may have worded a bit smarmy but his central message is sound: companies are there to make money, period. They are not there to be your friends or cater to your specific wants/likes. The put out a product. You like it? You play and pay for that privilege. Don't like it or their costumer service? You don't play or give them your money. That simple. Everything else is just wishful thinking.

Look, if a company has such a bad reputation and their products are so inept, why are they still in business? Because, even though you loathe them and think they are pure evil and greed, some other consumer likes their product and doesn't seem to mind the poor service. Beauty of the market.

A man is his own easiest dupe, for what he wishes to be true he generally believes to be true...

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Originally posted by Fendel84MThis is more an issue of the players and mostly the haters thinking they know more than the developers about what's going on.

You obviously don't know Cryptic's track record and that they have been known for doing such things like this in the past. They are a mediocre company with terrible developers that somehow got brought into the spotlight. Their only good game was CoH which was killed off by NCsoft.

Cryptic was doing a fine job of killing CoH before they left.

Cryptic is a bad developer and the amazing thing is that they are actually getting worse with each new release.

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Originally posted by kakasaki

Originally posted by Razeekster

Originally posted by describable

Originally posted by RazeeksterThis is why I will never play a Cryptic game. Their devs lie to their players shamelessly and they ignore the game that they are being paid to work on, not even fixing easy to fix bugs (that have already been in another game that they developed). They are greedy to the core and it clearly shows.

a company being greedy, only interested in their money and not on the welfare of their customers.. surely not... unbelievable... how dare they think of profit (not the same as cash) before anything else. And use mindless PR to dope people into thinking they are the good guys.

surely other companies don't do thi... oh wait... they all do. the circle of liffffffeee...

So that makes it right? Your logic isn't logical at all.

He may have worded a bit smarmy but his central message is sound: companies are there to make money, period. They are not there to be your friends or cater to your specific wants/likes. The put out a product. You like it? You play and pay for that privilege. Don't like it or their costumer service? You don't play or give them your money. That simple. Everything else is just wishful thinking.

Look, if a company has such a bad reputation and their products are so inept, why are they still in business? Because, even though you loathe them and think they are pure evil and greed, some other consumer likes their product and doesn't seem to mind the poor service. Beauty of the market.

Yup and there are still better companies than Cryptic. One's that don't outright lie to their player-base. But please continue to enjoy a mediocre game made with a shoddy engine that's been used for all of Cryptic's games since 2004.