Humminbird has always strived to provide superior customer service and after the sale service of our products. Our flat rate service charge applies to units repaired in our Eufaula, Alabama Factory Service Center and is available to customers in the United States only.

Due to continuous improvements and rapid advancements in component technology in the consumer electronics business, components can become quickly obsolete and no longer available. This can affect our ability to repair non-current, out-of-production products.

If your model is not shown below, we regret to say that it is not serviceable. In limited cases, a few models on this list, may not be serviceable depending on the fault or defect. Please contact us by filling out the linked email contact form or call the Customer Resource Center at (800) 633-1468. Our hours of operation are Monday through Friday, 8:00am to 4:30pm Central Time.

Our Service Policy and Flat Rate Repair Fees are subject to change without notice. The return shipping & handling fee is included in the Repair Fees. We service and repair complete units. We do not sell internal components to our fish finders or transducers.

do you think once they come out with a new 900 series unit, if they will still update and repair the older 997 csi i am not trying to start anything just wondering because i see the 1197 being the unit to expand more

I am sure they will still service and repair the units for a while after a new unit comes out. But as of right now, I have not even heard of any discussions on what will replace or be an upgrade to the 997cSI.

Humminbird has been great in servicing the units! And I am sure they will continue!