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Terms & Conditions

Shopping

Placing an order could not be easier. Just brose our shop and click on any items that you wish to buy and put them into your shopping basket. After you have finished your selection, click on “Checkout” and you will be asked for details that we will need to be able to complete your order.

The goods prices shown on our pages are in UK pounds sterling and are inclusive of VAT at source. All payments will be processed in pounds sterling.

Although we endeavour to maintain the prices listed, we reserve the right to change them without notice.

Post and packing charges are dependent on order value and weight. See below for full details.#

Payments

All orders have to be paid for at time of order. We do not offer credit and goods will only be dispatched upon receipt and clearance of full payment. All goods remain the property of BeadshopLeeds until paid for in full.

We accept payment through PayPal and orders will only be dispatched to the registered card address. Full payment for your web order is taken at the time the order is placed.

If you want any help or advice before putting an order through, please call us on 07789 089774 or leave a message and we will get back to you.

Orders can also be paid for by postal order, but orders will not be compiled until payment is received.

An out of stock situation should not arise, but in the event of a shortfall, we would be happy to either do a refund or send the item as soon as we can after the main order. We will email you for a decision. If you do not respond within 48hrs, we will send the item as soon as possible.

Security

Payment details are entered through a secure site provided by PayPal.

We do not store any customer financial information on our website or any other of our systems and do not share any customer information with any third party.

Post and Packing Charges – UK only

Items are all posted out within 2 working days and are sent 1st class Royal Mail.

A certificate of posting is always obtained, once parcels cannot be tracked and it is the responsibility of the Post Office to ensure delivery, with all enquiries made to them.

Charges are as follows:

£1.95 total postage up to £30

FREE Postage total over £30

Please call prior to putting an order through for Highlands and Islands, Northern Ireland, Isle of Wight, Isle of Man, Scilly Isles and export charges.

Descriptions

Colours of items may vary with each shipment, so please make sure you purchase the quantity you need for a specific project.

Dyed Beads

We cannot hold ourselves responsible for surface dyed beads and, in the event of any claim, sellers liability shall in no circumstances exceed the invoice price of the said goods (excluding postage).

Returns

Except for faulty goods or items incorrectly dispatched, we reserve the right to charge a handling fee of 15%. Beads which have been dyed cannot be accepted for a refund.

Prices

Prices quoted are current as of this date, but we reserve the right to make alterations as necessary without notice and, in this event, orders will be invoiced accordingly and, if necessary, a lesser amount of goods will be sent.

Faulty Materials

Faulty goods will be replaced if proven faulty in manufacture, but no liability will be accepted for consequential loss or damage of any description in respect of goods sold. We do not guarantee the suitability of any product for any specific purpose.

Blips and Gliches

Should anything go wrong in any part of the order or delivery process and it’s our fault, we will do whatever it takes to put it right, but if you don’t tell us, we won’t know. So please send us an email with your contact details and we will do our best to resolve things to everyone’s satisfaction to yvonne@beadshopleeds.com.

Have fun and keep a look out for feature items that are due to start on our website soon.