Dustin is angry and tired because T-Mobile sends him five text messages at 5 a.m. on the 11th of every month to let him know that his billing cycle has started. He asked T-Mobile to stop sending the useless message, but they insist that the texts are a “feature” that can’t be disabled. Their solution? “Put [the] phone on silent on the 10th of every month.”

T-Mobile’s heart is in the right place. What they need is another feature, one that lets you disable their annoyingly useless text message reminders.