Explore 2019

Cancellation Policy

Event Cancellation Policy

Cancellations are subject to a charge equal to 20% of your registration fee. To cancel your registration, please do so via email to: QAD_Events@qad.com by 5:00 PM (PST), Friday, April 5, 2019, for a refund. Refunds will be processed after the conference concludes. Cancellations received after 5:00 PM (PST) on April 5, 2019 are subject to the full 100% registration (no refunds). Substitutions are welcome but must also be submitted in writing. Phone cancellations will not be accepted.

Training Class Cancellation Policy

Training class cancellations are subject to a 50% cancellation fee. To cancel your training class, please do so via email to: QAD_Events@qad.com by 5:00 PM (PST), Wednesday April 17, 2019, for a refund. Refunds will be processed after the conference concludes. Cancellations received after 5:00 PM (PST) on April 17, 2019, or no-shows are subject to the full 100% training cost (no refunds). Substitutions are welcome but must also be submitted in writing. Phone cancellations will not be accepted.

Hotel Cancellation Policy

Any hotel cancellations must be done directly with The Sheraton New Orleans at +1-504-525-2500.

It doesn't matter which version of QAD solutions you are running, or if you're on-premise or QAD Cloud ERP, Explore has something for you. Customers from over 30 countries attend Explore, making it a truly global event!