People judge you by how you communicate.
Learn the secrets to coming across as positive, credible, friendly,
and professional … and watch your results soar!

It’s a fact: The ability to communicate effectively can make or break your career.
Don’t believe it? Consider this staggering statistic from a survey of U.S.
businesses: ”Inability to communicate“ and ”poor communication skills“ were
listed as the top reasons for employees not succeeding on the job.

That probably comes as no surprise to you, because as a professional today
you’ve seen time and again how people who have first-rate communication
skills go farther faster in their organizations than those who don’t. But contrary
to popular belief, the ability to communicate with finesse and diplomacy isn’t a
gift that some are born with and the rest of us lack. It’s a skill that can be
learned and mastered, just like any other skill.

This training offers the easiest, most effective way to build essential communication skills
In today’s highly competitive business environment, effective, diplomatic
communication is a skill that must be mastered if you intend to get ahead and
stay there.
How to Communicate With Tact, Professionalism, and Diplomacy is a powerful
workshop that combines all facets of on-the-job interpersonal communication — from speaking to writing to listening to presenting — and shows you step-by-step
how to master them.

This intensive day of communication training boils down tons of
information into ”the most important of the most important“ so you learn the
powerful techniques, tools, and strategies that will make the most significant
impact on your effectiveness.

For example, you’ll learn …

Expert techniques for exerting influence on the actions and attitudes of
others

How-to’s for communicating diplomatically in a variety of tough
situations

Strategies for opening the lines of communication to end energy-draining
feuding and infighting in your department

Presentation skills that will make you a standout in meetings

How to make sure your e-mails and reports get better results

Stop learning the hard way through trial and error!
The truth is that most of us haven’t had the opportunity to learn the
essential communication skills taught in this comprehensive workshop.
Instead, we stumble along doing the best we can and sooner or later, we
open mouth, insert foot!

You’ve been there, right? Whether you spoke too soon and said
something you didn’t mean to, communicated bad news in a way that
caused morale to plummet, or found yourself blindsided by a question in
a meeting, you’ve undoubtedly been in situations where you said the
wrong thing and regretted it later.

We all have. And it’s only because you didn’t have the communication
skills you needed to handle the situation more diplomatically. As a result,
your work relationships may have suffered in the past, coworkers may
have formed grudges against you, and your projects missed deadlines
because your people couldn’t get along.

Become a highly respected, highly influential, highly successful communicator!
Attend this intensive communication workshop and you can say
good-bye to misunderstandings and miscommunication once and for all!
Imagine how great it will feel — and how your career will benefit — when
you suddenly have the ability to get your point across powerfully but
diplomatically, when you’re understood every time you speak, when
you’re respected by colleagues for your communication savvy.

Whether you’re a manager, supervisor, sales rep, attorney, technician, or
HR professional, the degree of career success you enjoy is virtually
dictated by your skills in communicating with others on the job. How to
Communicate With Tact, Professionalism, and Diplomacy is guaranteed
to help you communicate more powerfully, more diplomatically, and more
effectively with every encounter.

Agenda:

I. Communicating With Diplomacy and Finesse

How strong interpersonal skills will magnify your
personal power dramatically

Words and phrases that will get you in trouble every time
– and better options to replace them

Where communication typically breaks down between
people

Damage control strategies for getting your foot out of
your mouth when you’ve made a statement you regret

II. Creating the Image of a Professional,
Powerful Communicator

Take advantage of your personal strengths and
communication pluses

Avoid speaking habits that automatically brand you as a
“lightweight”

Tips for controlling your body language and gestures to
communicate the message you want

NO EVENTS SHOWING IN YOUR AREA? We can bring this training to you! We can tailor this (or any) program to meet your organization’s exact needs. Call one of our training consultants today at 1-800-344-4613 for more information!

RELATED WEBINARSNeed training, but don’t have time to get out of the office? Then take a look at our related webinars. They are a fast and convenient way to get the training you need ... right from your own computer.