OfficeMate Knowledge Base : OfficeMate : eDocumentsOfficeMate Knowledge Base : OfficeMate : eDocuments RSS 2.0 Feedhttp://www.officemate.net/omkb/Support@OfficeMate.netTue, 31 Mar 2015 20:41:31 GMT20OfficeMate Knowledge BaseScanners to Use with the OfficeMate/ExamWRITER eDocuments Featurehttp://www.officemate.net/omkb/article.aspx?id=10958<B>Abstract:</B> <P class=MsoNormal><FONT face=Arial><SPAN style="FONT-FAMILY: Arial; FONT-SIZE: 10pt">Eyefinity does not recommend a specific scanner brand or model. Y</SPAN></FONT><FONT face=Arial><SPAN style="FONT-FAMILY: Arial; FONT-SIZE: 10pt">ou can use any scanner that supports the TWAIN interface standard and can create an electronic document with the OfficeMate and ExamWRITER eDocuments feature.</SPAN></FONT></P><P class=MsoNormal><FONT face=Arial><SPAN style="FONT-FAMILY: Arial; FONT-SIZE: 10pt"><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></FONT></P><P><FONT face=Arial><SPAN style="FONT-FAMILY: Arial; FONT-SIZE: 10pt"><EM><STRONG>Notes</STRONG>: </EM></SPAN></FONT></P><UL><LI><FONT face=Arial><SPAN style="FONT-FAMILY: Arial; FONT-SIZE: 10pt"><EM>Eyefinity does <SPAN style="FONT-STYLE: italic">not</SPAN> support your hardware and highly suggests consulting your hardware technician before purchasing a scanner to use with your computer. We do not endorse or recommend a specific scanner to use with your computer system. For installation, support, and troubleshooting issues related to your scanner, contact the scanner’s manufacturer.</EM> </SPAN></FONT><FONT face=Arial><SPAN style="FONT-FAMILY: Arial; FONT-SIZE: 10pt"><o:p> </o:p></SPAN></FONT> </LI><LI><FONT face=Arial><SPAN style="FONT-FAMILY: Arial; FONT-SIZE: 10pt"><o:p><FONT face=Arial><SPAN style="FONT-FAMILY: Arial; FONT-SIZE: 10pt"><EM>Duplex or double-sided scanning may not be supported by the scanner manufacturer's TWAIN driver.</EM></SPAN></FONT></LI><LI><FONT face=Arial><SPAN style="FONT-FAMILY: Arial; FONT-SIZE: 10pt"><o:p><FONT face=Arial><SPAN style="FONT-FAMILY: Arial; FONT-SIZE: 10pt"><EM>If you are interested in purchasing and using ECR Vault, which scans a batch of documents of varying size in a matter of seconds, go to </EM><A href="http://www.officemate.net/officemate_va_ecrVault.aspx"><EM>http://www.officemate.net/officemate_va_ecThu, 05 Feb 2015 04:05:00 GMTCustomer CareCreating PDFs to Attach to OfficeMate & ExamWRITERhttp://www.officemate.net/omkb/article.aspx?id=11578<B>Abstract:</B> <DIV><SPAN class=736221615-19012007><FONT size=2>If you want to create an eDocument for a device like a topographer, that is connected to a computer but does not integrate with ExamWRITER, the most expedient way to create an electronic document for this type of device output is to print the output directly to a PDF and save it in the eDocuments folder on the OfficeMate server. Then you can link the document to the record as an eDocument. </FONT></SPAN></DIV><DIV><SPAN class=736221615-19012007><FONT size=2></FONT></SPAN> </DIV><DIV><SPAN class=736221615-19012007><FONT size=2>If your office is currently printing and then scanning the documents to PDF, you may potentially be purchasing or using a color printer and a color scanner that you don't need, and you may be using valuable time completing these tasks.</FONT></SPAN></DIV><DIV><SPAN class=736221615-19012007><FONT size=2></FONT></SPAN> </DIV><DIV><SPAN class=736221615-19012007><FONT size=2>To add printing directly to a PDF as an option in your practice, install PDF Creator, a free tool available from SourceForge. This tool can be installed on any computer where you want to print directly to a PDF. </FONT></SPAN><SPAN class=736221615-19012007><FONT size=2>Here is the link to download PDF Creator:</FONT></SPAN></DIV><DIV><SPAN class=736221615-19012007><FONT size=2></FONT></SPAN> </DIV><DIV><DIV><SPAN class=736221615-19012007><FONT size=2></FONT></SPAN></DIV><SPAN class=736221615-19012007><A title=http://sourceforge.net/projects/pdfcreator/ href="http://sourceforge.net/projects/pdfcreator/"><FONT title=http://sourceforge.net/projects/pdfcreator/ size=2>http://sourceforge.net/projects/pdfcreator/</FONT></A><A title=http://sourceforge.net/project/showfiles.php?group_id=57796&amp;package_id=53473&amp;release_id=442172 href="http://sourceforge.net/project/showfiles.php?group_id=57796&amp;package_id=53473&amp;release_id=442172"></A></SPAN></DIV><DMon, 02 Feb 2015 06:56:00 GMTCustomer CareUsing the Update CDA Utility (OfficeMate/ExamWRITER v11.2)http://www.officemate.net/omkb/article.aspx?id=35011<B>Abstract:</B> <P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: black; mso-themecolor: text1"><FONT face=Arial><FONT size=2>If you were using OfficeMate/ExamWRITER v10.8.6 or below and you upgraded to v11.2 between December 3, 2014, and December 18, 2014, you must run the Update CDA Utility in order to correct an issue that did not allow you to create CDA clinical summary and transition of care exports in OfficeMate/ExamWRITER 11.2. </FONT></FONT></SPAN></P><P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: black; mso-themecolor: text1"><FONT face=Arial></FONT></SPAN> </P><P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: black; mso-themecolor: text1"><FONT face=Arial><FONT size=2><STRONG>To download the use the Update CDA Utility, follow the instructions below:</STRONG> </FONT></FONT></SPAN></P><P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: black; mso-themecolor: text1"><FONT face=Arial><FONT size=2></FONT></FONT></SPAN> </P><P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: black; mso-themecolor: text1"><FONT face=Arial><FONT size=2><EM><STRONG>Note:</STRONG> You only need to run this utility once - from your server.</EM> </FONT></FONT></SPAN></P><OL><LI><DIV style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: black; mso-themecolor: text1"></SPAN><FONT face=Arial><FONT size=2><SPAN style="COLOR: black; mso-themecolor: text1">Close OfficeMate and ExamWRITER on all of your computers. </SPAN></FONT></FONT></DIV></LI><LI><DIV style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT face=Arial><FONT size=2><SPAN style="COLOR: black; mso-themecolor: text1"></SPAN></FONT></FONT><FONT face=Arial><FONT size=2><SPAN style="COLOR: black; mso-themecolor: text1">Go to</SPAN><SPAN style="COLOR: #1f497d"> <A href="http://omjira.s3.amazonaws.com/JiraTxOM_3164/UpdateCDAeDocType.zip">http://omjira.s3.amazonaws.com/JiraTxOM_3164/UpdateCDAeDocType.zip</A>. <BR></SPAN></FONT></Thu, 18 Dec 2014 09:09:00 GMTCustomer CareCDAs Not Being Created (OfficeMate/ExamWRITER v11.2)http://www.officemate.net/omkb/article.aspx?id=34996<B>Abstract:</B> <P><STRONG>Issue:</STRONG> After upgrading from OfficeMate/ExamWRITER v10.8.6 or below to v11.2, you cannot create CDA clinical summary and transition of care exports. </P><P><STRONG>Resolution:</STRONG> Run the Update CDA Utility in the related article attached to this article. </P>Thu, 18 Dec 2014 08:31:00 GMTCustomer CareWhy isn't the numerator for clinical quality measure CMS 50v1 advancing?http://www.officemate.net/omkb/article.aspx?id=34247<B>Abstract:</B> <P>CMS 50v1 "Closing the Referral Loop: Receipt of Specialist Report" measures the percentage of patients with referrals, regardless of age, for which the referring provider receives a report from the provider to who the patient was referred.</P><P>To advance the denominator, record the referral in the Patient Information Center and create a CDA Transition of Care.</P><P>To advance the numerator, attach the report you receive from the other provider in eDocuments and select Receipt of Specialist Report as the document type. Attaching the report with ECR Vault does not advance the numerator at this time.</P><P>For complete instructions, review the Achieving Meaningful Use documents and training videos:</P><UL><LI>Stage 1: <A href="https://www.officemate.net/mu_starter_kit.aspx">Meaningful Use Starter Kit</A></LI><LI>Stage 2: <A href="https://www.officemate.net/mu2resources.aspx">Meaningful Use Stage 2 Resource Center</A></LI></UL>Wed, 20 Aug 2014 04:57:00 GMTCustomer CareCan I set up and use a multifunction printer/scanner with OfficeMate/ExamWRITER? http://www.officemate.net/omkb/article.aspx?id=10130<B>Abstract:</B> <P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="FONT-FAMILY: Verdana; FONT-SIZE: 10pt">OfficeMate and ExamWRITER do <EM>not</EM></SPAN><SPAN style="FONT-FAMILY: Verdana; FONT-SIZE: 10pt"> support the use of multifunction printers (i.e., printer/scanner/copier). You may, however, use any TWAIN-compatible scanner to scan documents directly into OfficeMate/ExamWRITER. See the attached related article for a detailed list of our recommended system specifications. </SPAN></P><P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="FONT-FAMILY: Verdana; FONT-SIZE: 10pt"></SPAN> </P><P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="FONT-FAMILY: Verdana; FONT-SIZE: 10pt">Although you cannot scan documents directly into OfficeMate or ExamWRITER with a multifunction printer, you can use the scanner on your multifunction printer to scan the documents into your computer, save the documents, and then add the documents to the eDocuments section in OfficeMate or ExamWRITER. For information on adding documents to patients' OfficeMate or ExamWRITER eDocuments, see the second attached related article.</SPAN></P>Wed, 10 Apr 2013 01:39:00 GMTCustomer CareOfficeMate/ExamWRITER Closes While Scanning Documentshttp://www.officemate.net/omkb/article.aspx?id=29569<B>Abstract:</B> If, while scanning documents in OfficeMate/ExamWRITER, the program closes unexpectedly and the Windows Event Viewer displays a message similar to, "Faulting application name: Omate.exe, version: 10.6.0.16, time stamp: 0x4f8da348. Faulting module name: pdfcie.dll_unloaded, version: 0.0.0.0, time stamp: 0x2a425e19. Exception code: 0xc0000005," uninstall PDF Complete and install <A href="http://www.adobe.com/products/acrobat.html?promoid=JOLIR">Adobe Acrobat</A> or <A href="http://sourceforge.net/projects/pdfcreator/">PDFCreator</A> instead.Tue, 03 Jul 2012 08:43:00 GMTCustomer CareHow do I change the computer's default program for viewing and printing exams, auto letters, prescriptions, and eDocuments?http://www.officemate.net/omkb/article.aspx?id=11455<B>Abstract:</B> <P><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana">Printed exams, auto-letters, prescriptions, and eDocuments in OfficeMate and ExamWRITER open using the computer's default program for the given file type. For example, if your computer's default program for opening .doc or .rtf files is Microsoft Word, files with those extensions will open in Microsoft Word. </SPAN></P><P><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana">If you want to change the default program for certain file types, you'll need to change that within Windows, not within OfficeMate or ExamWRITER. </SPAN></P><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana"><OL><LI><DIV class=MsoNoSpacing style="MARGIN: 0in 0in 0pt">Right-click the Windows <B style="mso-bidi-font-weight: normal">Start</B> menu.</DIV></LI><LI><DIV class=MsoNoSpacing style="MARGIN: 0in 0in 0pt">Select <B style="mso-bidi-font-weight: normal">Explore</B> from the contextual menu.<BR>A <B style="mso-bidi-font-weight: normal">Windows Explorer</B> window opens.</DIV></LI><LI><DIV class=MsoNoSpacing style="MARGIN: 0in 0in 0pt">Click <B style="mso-bidi-font-weight: normal">Tools</B>.</DIV></LI><LI><DIV class=MsoNoSpacing style="MARGIN: 0in 0in 0pt">Select <B style="mso-bidi-font-weight: normal">Folder Options</B>.<BR>The <B style="mso-bidi-font-weight: normal">Folder Options</B> window opens.</DIV></LI><LI><DIV class=MsoNoSpacing style="MARGIN: 0in 0in 0pt">Click the <B style="mso-bidi-font-weight: normal">File Types</B> tab.</DIV></LI><LI><DIV class=MsoNoSpacing style="MARGIN: 0in 0in 0pt">Select the extension you want to change from the <B style="mso-bidi-font-weight: normal">Registered File Types</B> list.<BR>Information about the file extension is displayed in the <B style="mso-bidi-font-weight: normal">Details for extension</B> box.</DIV></LI><LI><DIV class=MsoNoSpacing style="MARGIN: 0in 0in 0pt">Click <B style="mso-bidi-font-weight: normal">Change</B>.<BR>The <B style="mso-bidi-foThu, 28 Apr 2011 06:11:00 GMTCustomer CareHow do I attach scanned documents to patient records in OfficeMate and ExamWRITER?http://www.officemate.net/omkb/article.aspx?id=10038<B>Abstract:</B> <P style="LINE-HEIGHT: normal; MARGIN: 0in 0in 10pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class=MsoNormal><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'; FONT-SIZE: 10pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'">You can scan documents (including insurance cards, IDs, EOBs, prior exams recorded on paper, or any other documents) into your computer and then link them to patient files in OfficeMate and ExamWRITER. To store and organize links to electronic documents in OfficeMate and ExamWRITER, follow the instructions below:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></P><OL type=1><LI style="LINE-HEIGHT: normal; MARGIN: 0in 0in 10pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in" class=MsoNormal><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'; FONT-SIZE: 10pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'">In OfficeMate, click the </SPAN><B><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'; FONT-SIZE: 10pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 11.0pt">Patients</SPAN></B><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'; FONT-SIZE: 10pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'"> icon and then click </SPAN><B><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'; FONT-SIZE: 10pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-font-size: 11.0pt">Demographics</SPAN></B><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'; FONT-SIZE: 10pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'">.<BR>OR<BR>In ExamWRITER, click the </SPAN><B><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'; FONT-SIZE: 10pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Fri, 17 Dec 2010 02:36:00 GMTCustomer CareCan I reorganize my scanned patient documents in the DATA/eDocuments folder by renaming the files or putting them in subfolders?http://www.officemate.net/omkb/article.aspx?id=17227<B>Abstract:</B> <P>Generally, no, you cannot. If you are using OfficeMate or ExamWRITER to review your patients' eDocuments, there really isn't much need to organize the files in the eDocuments folder.</P><P>You cannot change the location or the name of a scanned file once it has been attached to a patient record or exam. If you do change the names or locations of your scanned files, you will break the link between OfficeMate or ExamWRITER and your eDocuments.</P><P><STRONG>Scanning eDocuments within OfficeMate or ExamWRITER</STRONG><BR>If you scan documents using the scan button in OfficeMate or ExamWRITER, the software automatically names the scanned file and saves it in the DATA/eDocuments folder.</P><P><STRONG>Scanning eDocuments outside of OfficeMate or ExamWRITER</STRONG><BR>If you scan images outside of OfficeMate or ExamWRITER and then attach the scanned file to the patient record or exam at a later time, you can save the files using any naming convention that you wish. You can also save the files in subfolders within the eDocuments folder if you wish. This process, however, is much more time-consuming than scanning the eDocuments directly into OfficeMate or ExamWRITER and letting the software determine how to name the files and where to save them.</P><P><STRONG>Note:</STRONG> If you decide to organize your scanned files on your own, make sure you save everything within the eDocuments folder on your network drive so that your scanned files are backed up with your databases. Also, ensure that the security settings on any subfolders you create give read/write access to anyone on your network.</P>Thu, 11 Sep 2008 06:43:00 GMTCustomer CareWhy can't I open some of my eDocuments?http://www.officemate.net/omkb/article.aspx?id=11579<B>Abstract:</B> <P>When you open an eDocument in OfficeMate or ExamWRITER, the eDocument opens in the application associated with that file type. For example, a PDF opens in Adobe Reader. If you do not have the application associated with that file type installed on your computer, you will not be able to open the file.</P><P>Here are some links to free software that will allow you to open some common eDocument formats:</P><UL><LI><STRONG>Adobe Reader</STRONG> (for PDF files)<BR><A href="http://www.adobe.com/products/acrobat/readstep2.html">http://www.adobe.com/products/acrobat/readstep2.html</A></LI><LI><STRONG>Microsoft Word Viewer</STRONG> (for DOC files)<BR><A href="http://www.microsoft.com/downloads/details.aspx?familyid=95E24C87-8732-48D5-8689-AB826E7B8FDF&amp;displaylang=en">http://www.microsoft.com/downloads/details.aspx?familyid=95E24C87-8732-48D5-8689-AB826E7B8FDF&amp;displaylang=en</A></LI></UL><P>If you are using the OfficeMate Suite with a Microsoft Access database and you are attempting to view your eDocuments from a networked computer and you have changed the location of your eDocuments folder, see the linked related article below to update your mapped drives. </P><P>If you are using the OfficeMate Suite with a Microsoft SQL database and you have changed the location of your eDocuments folder, contact Client Services at 1.800.942.5353 for troubleshooting help. To eliminate issues when you change the location of your eDocuments folder, keep the folder structure and relative path the same (\DATA\eDocuments).</P>Thu, 29 May 2008 12:59:00 GMTCustomer CareAfter scanning documents into the eDocuments folders and attaching them to a patient's record I am unable to view the attached files from a networked computer.http://www.officemate.net/omkb/article.aspx?id=10899<B>Abstract:</B> <P>If, after scanning documents into the eDocuments folders and attaching them to a patient's record, you are unable to view the attached files from a networked computer, make sure the workstations in your network are properly mapped to the server. Also, ensure that all workstations are pointing to the same \DATA folder. For more information on mapping drives, see the linked related article below. </P><P>Also, be sure and scan your documents into the computer from a universal map drive. </P><P>If you are using OfficeMate/ExamWRITER version 6.4 and below, upgrade to version 7.0 to correct this issue.</P><P>If you are using the OfficeMate Suite with a Microsoft SQL database and you have changed the location of your eDocuments folder, contact Client Services at 1.800.942.5353 for troubleshooting help. To eliminate issues when you change the location of your eDocuments folder, keep the folder structure and relative path the same (\DATA\eDocuments).</P>Thu, 29 May 2008 12:58:00 GMTCustomer CareAction Cancelled When Attempting to Scan Document into eDocumentshttp://www.officemate.net/omkb/article.aspx?id=15425<B>Abstract:</B> <P>If you receive an Internet Explorer "Action cancelled" message when you are attempting to scan documents into the eDocuments module in OfficeMate or ExamWRITER, you do not have Adobe Reader installed. Because all documents scanned directly into OfficeMate or ExamWRITER must be saved as a PDF file, you must have Adobe Reader installed on your computer. If you do not have Adobe Reader installed on your computer and you click the Scan button on the eDocuments Information window, the "Action cancelled" message will appear and the File Download window will open and prompt you to save the SAMPLE.pdf file in the OMATE32\Icons folder, which is incorrect.<FONT face=Garamond size=3></P></FONT><P>To resolve this issue and use the scan feature in OfficeMate and ExamWRITER, you must install Adobe Reader at <A href="http://www.adobe.com/">www.adobe.com</A>. </P>Fri, 07 Mar 2008 11:15:00 GMTCustomer CareNo TWAIN sources available, exiting!http://www.officemate.net/omkb/article.aspx?id=15423<B>Abstract:</B> If you do not have your scanner driver properly installed on your computer, you will receive a DocScan error message that states "No TWAIN sources available, exiting!" when you attempt to scan a document into the eDocuments portion of OfficeMate or ExamWRITER. To resolve this error, install your scanner driver on your computer.Fri, 07 Mar 2008 05:49:00 GMTCustomer CareWhat does the Expires On field in the eDocuments tab do? Will my edocuments be deleted after that date?http://www.officemate.net/omkb/article.aspx?id=13498<B>Abstract:</B> <P>The Expires On field is informational only. OfficeMate will not delete you edocuments upon their expiration dates.</P><P>The Expires On field is optional, so you do not need to enter an expiration date. You may find it useful to enter a date in the Expires On field if you scan patients' insurance cards into the eDocuments tab, and you want to indicate that an old insurance card has expired.</P>Wed, 01 Aug 2007 07:42:00 GMTCustomer CareCan I import .jpg images into OfficeMate?http://www.officemate.net/omkb/article.aspx?id=10464<B>Abstract:</B> <SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText>You can link, but not import, .jpg images (and other images and documents) to patient files in OfficeMate. To store and organize links to electronic documents in OfficeMate, follow the instructions below: <OL><LI>Click the <STRONG>eDocuments</STRONG> tab in the Patient Demographic window. <LI>Click <STRONG>Add</STRONG> to add a new document. <LI>Select a form from the <STRONG>Form Type</STRONG> menu.<BR><EM><STRONG>Note:</STRONG> Press the F12 key to open a Maintain window and add new items to the Form Type menu.</EM> <LI>Type or select an expiration date in the <STRONG>Expires on Date</STRONG> text box. <LI>If you want to add notes to the form, type them in the <STRONG>Notes</STRONG> text box. <LI>Click <STRONG>Browse</STRONG> to navigate to and select an electronic document to link to the patient's record. <LI>Click <STRONG>OK</STRONG>.</LI></OL><P>You can also link .jpg images to ExamWRITER patient records in the eDocuments tab in the Patient Information Center.</P></SPAN>Wed, 08 Nov 2006 08:35:00 GMTCustomer CareWhat format do you recommend for saving scanned documents in order to use them in the eDocuments folder in OfficeMate and ExamWRITER? http://www.officemate.net/omkb/article.aspx?id=10147<B>Abstract:</B> <P>When scanning documents that you are going to save in your OfficeMate and ExamWRITER eDocuments folder, keep file sizes as small as possible. Scan the documents at a low resolution and color depth. If you scan documents at 200dpi and black/white color you are approximating the quality of a business fax, which is widely accepted. </P><P>You can save scanned images as JPEG files, but you will have to save each scanned page as a separate JPEG file. You can also save scanned images as TIFF files. <STRONG>The best file format for saving multiple page scanned documents is PDF (portable document format).</STRONG> If you are unable to save your files as PDFs, you will have to save them as JPEGs or TIFFs.</P><P>For more scanning tips, see the following Web site: <A href="http://www.scantips.com/">http://www.scantips.com/</A></P><P>We are currently working on a new OfficeMate and ExamWRITER scanning module that will make scanning and linking documents to patient records easier. Stay tuned to our Web site and enhancement lists for more information on this new module.</P>Wed, 18 Oct 2006 07:42:00 GMTCustomer Care