Wyndham Garden Norfolk Downtown

This mid-century hotel has a storied past and sits on the edge of downtown across from the Scope Arena. A renovation has brought modern décor with subdued rooms, as well as a funky style in the lobby. Five large one-bedroom suites are available.
Smoke free premises. 204 units. 12 stories, interior corridors. Accessibility (Call).

Guest Ratings

OVERALL GUEST SCORE

Okay

Based on Ratings from 144 guests

Showing reviews 1 - 5 of 50

10.0

Kevin

Exceptional

family with young children

02-14-2018

Exceeded our expectations.

Pros: We arrived early and inquired about an early check-in. Our room wasn’t ready yet and after a very short wait we were upgraded to a bigger king room which had much more room for our toddler to run around.

Cons: We liked everything.

2.9

Tania

Poor

review category group of friends

01-29-2018

Terrible

Pros: Nothing

Cons: Everything

5.4

M

Fair

solo traveller

01-26-2018

Passable

Pros: Nice view.

Cons: I booked a king and was told they only had a double available upon my arrival. I inquired about changing the price of the room to match the change but the staff member at the desk checking me in ignored me. I asked more than once.

5.0

Anonymous

Fair

mature couple

01-25-2018

Passable

Pros:

Cons:

4.2

Anonymous

Disappointing

review category group of friends

01-24-2018

Hated it

Pros:

Cons: My room smelled like Clorox

9.2

Anonymous

Wonderful

solo traveller

01-24-2018

Overall pleasant stay.

Pros: Bed was too firm for personal taste. Breakfast was good and wait staff great, personablr with great service.

Cons: Bed was too firm for personal taste.

6.7

Danielle

Pleasant

family with young children

01-24-2018

Pleasant

Pros:

Cons: The beds were hard

4.2

Barbara

Disappointing

review category group of friends

01-21-2018

Disappointing

Pros: Full set of lip prints on the orange glass, I was served with breakfast was enough to have me packing.

Cons: Fix the main door to the lobby and consider more hospitable staff for the restuarant.

2.5

Alexis

Poor

young couple

01-16-2018

Very poor

Pros:

Cons:

5.0

Alexander

Fair

solo traveller

01-11-2018

Passable

Pros:

Cons:

10.0

Anonymous

Exceptional

mature couple

01-07-2018

Exceptional

Pros:

Cons:

5.4

Andrea304

Fair

young couple

01-05-2018

Passable

Pros: The girls at the front desk were very nice. I did like how the whole bathroom was private and not just toilet and shower in one room separate from the sink like some hotels.

Cons: A few things were a little off. You have to pay to park on the property! I never heard of having to pay for parking when you are paying to stay there! It's $10.00 per day per vehicle! I had to pay $40.00. That's insane. The guy at the front desk said because it's in the city but it's not in the heart of the city it's right outside of it.... I am from Philly and we don't even do that! They didn't want to accommodate me on that.
I didn't even want to get into it with them about the mold in my room because I'm sure they wouldn't do anything about that either. I have however enclose pictures of the mold.
To top it off, we went to the Black Tuna bar downstairs and even though the bartender was very polite he wasn't very social. The bar was extremely COLD and the staff kept going outside the door and propping it open to smoke. So not only did that make it colder, it also made it smell like smoke too.

3.3

Tonya

Poor

young couple

01-03-2018

Poor

Pros:

Cons:

2.5

Anonymous

Poor

review category group of friends

01-02-2018

It was not worth my...

Pros: It was convenient to downtown.

Cons: Everything. It was a waste of money entirely. The room was not great. The carpet was dirty and not attached in the corners of the room. The bathroom was horrendous and the toilet ran noisily for hours. The television set barely received any signal to most channels. The parking was $10 a day for a less than secure lot. There was no breakfast included at the property, just room service. The police were called because of a hotel party and someone was running from the hotel carrying a gun. It was horrible in all ways. Good thing we only stayed in the room to sleep and shower....

7.5

Anonymous

Good

young couple

01-02-2018

Good

Pros:

Cons:

5.4

Anonymous

Fair

review category group of friends

01-02-2018

Passable

Pros:

Cons:

7.5

Anonymous

Good

mature couple

01-02-2018

Good

Pros:

Cons:

6.7

Samantha

Pleasant

young couple

01-02-2018

A nice view but the...

Pros: I liked the view

Cons: One of the beds was lumpy. The pain on the walls was peeling off. The shower was small and dingy. The ceiling had water spots. The maids were loud while they were in the hallways going room to room. They talked poorly of people staying in the rooms. Wanting them to leave at check out time exactly.

5.4

Samantha

Fair

young couple

01-02-2018

Was not good....

Pros:

Cons: Parking &amp; cleanliness loud noise!

2.5

Ka'deazha

Poor

review category group of friends

12-30-2017

A waste of money &amp;...

Pros: I didn’t like anything

Cons: Everything

10.0

Anonymous

Exceptional

mature couple

12-26-2017

Exceptional

Pros:

Cons:

7.5

Anonymous

Good

mature couple

12-26-2017

Good

Pros:

Cons:

10.0

Carlton

Exceptional

family with young children

12-24-2017

Exceptional

Pros:

Cons:

7.5

Anonymous

Good

mature couple

12-22-2017

Good

Pros:

Cons:

9.2

Cecil

Wonderful

young couple

12-19-2017

Superb

Pros:

Cons:

3.8

Christian

Poor

review category group of friends

12-19-2017

This dump was not at...

Pros: The proximity to the Scope (which was where the concert we were attending was being held).

Cons: The rooms didn’t have enough electrical outlets. The beds were hard as rocks which made for a very uncomfortable sleep. The bathroom hadn’t been replenished with clean towels. The bathtub was dirt with stains. The room and bathroom ceilings were deteriorating. The toilet seat wobbled. The hallways had a terrible smell. The staff was friendly, but slow and not so efficient. The breakfast was not good. They charged my credit card the day before we even arrived.

10.0

Michael

Exceptional

family with young children

12-18-2017

Excellent

Pros: Comfortable

Cons: Parking arrangements

7.5

Brielle

Good

young couple

12-18-2017

Had a nice stay

Pros: Room was very comfy. Had a great view

Cons: My drain in the sink was stopped up and my shower didn’t operate properly. Also I didn’t like having to pay daily for parking

7.5

Anonymous

Good

review category group of friends

12-09-2017

Good

Pros:

Cons:

5.0

Anonymous

Fair

mature couple

12-04-2017

Passable

Pros:

Cons:

9.2

Ellen

Wonderful

young couple

11-30-2017

For a last minute booking...

Pros: Location was within walking distance to downtown Norfolk waterfront.
There are many restaurants and shops in this area.

Cons: The heating system was very loud.
Went off an on all night so somewhat annoying.

6.7

Mica

Pleasant

family with young children

11-29-2017

Dirty tub. Had to switch...

Pros:

Cons:

2.5

Kristy

Poor

family with young children

11-27-2017

My stay was bad!! Never...

Pros:

Cons: Building was in rough conditions, walking to building from parking lotwas uphill. Not good area to walk in. Room was dirty.

8.8

Prince

Excellent

solo traveller

11-23-2017

Comfortable and convenient

Pros:

Cons:

5.4

Nancy

Fair

family with young children

11-21-2017

Fair, not worth the price

Pros: The room was large and adequate fir multiple children and a nice view

Cons: The quality was lacking and service and food over priced per the quality

8.8

Heather

Excellent

family with young children

11-21-2017

Better than expected, would stay...

Pros: I had low expectations for this hotel based on previous reviews. I was expecting the worst, but upon arrival I was pleasantly surprised. Staff was very nice and helpful. The room was clean, looked as advertised, and didn’t have a funny smell (as other guests mentioned). Mini fridge, coffeemaker, microwave in room, and tv. I didn’t try the food at the bar in the hotel, but the bar had a good drink selection and bartenders were very friendly. Location is great! A short 15 min walk to downtown center and great restaurants all around.

Cons: I didn’t like that I had to pay for parking when ample parking is available and it’s not as “secure” as I would want (in order to feel I’m getting my money’s worth paying for parking). There is a gate surrounding the property, but anyone can come through the entrances, as there isn’t a gate that closes entry. I also wish that a small breakfast was included with the stay.

4.6

Azure

Disappointing

solo traveller

11-20-2017

I would not recommend this...

Pros:

Cons: The 11th floor had a bad oder and my room smelled like mildew.
I requested another room because the smell was making me sick. The next room was much better. The next morning I found out they charged me a room change fee. The facility is a 12 story building and it seemed that 1 out of the 4 elevators worked..
The bed was extremely hard, but then I saw the remote control and realized it was a sleep number. I have a sleep number bed at home so I’m well aware of the comfort. This bed was still uncomfortable.

4.5

Barbara

Disappointing

family with young children

11-14-2017

Disappointing

Pros: Nothing

Cons: All the experience

4.6

Mazin

Disappointing

review category group of friends

11-04-2017

Disappointing

Pros:

Cons:

7.1

Mark

Good

solo traveller

11-04-2017

Good

Pros: The location was perfect for my needs

Cons: The hotel is beat up. Found a roach in the bathroom on check out morning. Only 1 elevator (of 4) working with long waits.

8.3

Sabrina

Very Good

family with young children

10-27-2017

comfort and the peacefulness

Pros: The location of the hotel the staff were very professional and friendly rooms were very clean and the restaurant was great friendly staff as well. I chose the location because it's safe not far from my love one's when I come to visit and the parking because even though I have to pay a least I know my car is secure because of security that monitors the facility.

Cons:

7.1

Anonymous

Good

review category group of friends

10-22-2017

Good

Pros:

Cons:

8.8

Leah

Excellent

solo traveller

10-21-2017

Fabulous

Pros: Right in the middle of downtown and close to EVMS, where I was interviewing. Room had mini fridge, tv, microwave, and mini hot water/coffeemaker. Friendly staff and 24h desk. Had all I needed for my 2 day stay.

Cons: Walls a tad thin so there is a bit of gentle noise from others in the hall. Wi-Fi is occasionally spotty. Found a bed bug my last night/morning right before check out (yuck!). I did not investigate the bedding further but took some photos and left early.

5.4

Anonymous

Fair

review category group of friends

10-19-2017

Wasn’t HORRIBLE but wasn’t good...

Pros: The lady at the front desk was fantastic.

Cons: The photographs online are a bit deceiving. The hotel has been updated but not kept up that great. Only one elevator working, only one team member working the restaurant and bar (on a Saturday) night. Didn’t know we had to pay $10 for parking each day. There was a hair in my bed. The rooms are MUCH smaller than than the pictures make them look. The outside is the hotel needs A LOT of TLC. The entrance isn’t clearly marked so it took us about 5-10 minutes to figure out where to park and enter the building. The Uber driver we had also had a tough time finding us. It took her 15 minutes. There was only one ice machine working, which happened to be a couple floors down.

5.4

Anonymous

Fair

young couple

10-18-2017

Passable

Pros:

Cons:

5.4

Jonathan

Fair

family with young children

10-17-2017

Passable

Pros: Room was huge. Wasn't a suite as advertised. One giant space. Also no pull out couch, had to get a roll away for my daughter.

Cons: The room needed an update. There wasn't an outlet above the counter in the bathroom, it was part of the light switch next to the door. awkward to use the shower/toilet when someone is using the outlet.

2.5

Caitlin

Poor

young couple

10-15-2017

Worst hotel experience I have...

Pros:

Cons: Everything. The hotel was dingy and things were broken or falling apart. They gave away our room and had to put us in a different one. It smelled like mildew and felt damp. The bed was hard and noisy. The shower ceiling has a leak. They charge for parking. As we were about to check out, my husband left the room to take our bag to the car. I had to use the restroom before getting in the road. Almost as soon as he left, the house keeper let herself into our room without knocking. And instead of immediately leaving, she stood in the doorway and chatted for a minute, all while I was sitting on the toilet.

5.0

Anonymous

Fair

mature couple

10-09-2017

Passable

Pros:

Cons:

2.5

Anonymous

Poor

mature couple

10-06-2017

Very poor

Pros:

Cons:

4.6

Anonymous

Disappointing

young couple

10-03-2017

Not a place that I...

Pros: Location.

Cons: The Wi-Fi was very weak, the desk was old a sagging, the air conditioner didn't work properly and when we called the Front Desk, we asked if there was another room available. We were told that if the Engineer can't fix it, then we'd have to check out. Maid service asked us to use the "Do Not Disturb" sign if we didn't want to our room to be cleaned but there was no sign.