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I've stayed at this hotel 4-5 times in the last few years and always loved the boutique-style and never had an issue with my stay. Unfortunately though during my recent trip, I had to be moved twice from original room. First room (superior) would've been fine but then the TV won't turn off. Maintenance was really quick to come to...
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Thank Jennelyn

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Jacques-Alexand... P, General Manager at Hotel Le Germain Montreal, responded to this review

Dear Jennelyn,
Thank you very much for your review and kind words on our staff and the service you receive at the hotel.
We take your experience and comments very seriously and will look into all of them to make sure they will not happen again.
We look forward to welcome you in a near future.
Your loyalty is important...
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