emblem CAN NOT be Accessed, ideas anyone?

So i have a problem, ive been playing this game on my xbox1 since day one... playing it and understanding it was fun great game about time.

But my problem is in MultiPlayer - At Menu - Soldier - Dossier - Emblems. now this is it under the Sub Title of - Winter Siege theres a green star saying i got new emblems right?... just RB (Right Bunmper) across WELL I can NOT.... THE ACTION is NOT WORKING WHEN I HIT THE BUMPERS???? I can not move across it see all my emblems, why me? please Anyone got this problem or anyone got any ideas how to fix this? I'M NOT starting again with uninstalling game from xbox as i don't want to lose all my progress.

Theres one more tiny problem simlier to that Involving another GREEN STAR this time in MultiPlayer - At Menu - Soldier - Division - Secondary has GREEN STAR.... ive searched everywhere in secondary for new gear and nothing, nothing is there, so why do i still have a GREEN STAR !!!????

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