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I cannot believe a place under major construction does not advise of it while booking.
The entire property has construction debris,fencing etc.
The elevator kept quitting while in operation..only one was working 20 minutes from first floor to 7th.
The road noise is crazy,sirens all night.
Terrible shuttle service, over an hour to show up. Poor communication from the front...

Actually, the room was O.K. However, the hotel is being remodeled, and only one of their two elevators was working. Because so many people from the hotel were leaving for the cruise port that day, it was difficult to get to the lobby to make our shuttle. We were on the 6th floor out of 7, and actually missed the...

Usually if a hotel is clean and quiet, I'm fine.....but I missed a breakfast and place to sit outside. Also found the price a bit high.
The front desk folks were fabulous----couldn't ask for better! Full kitchen would make it great for longer stays----which I think is their main focus.

Thank you for this nice review; however, I am wondering if you selected the correct hotel to review. We offer a full hot buffet breakfast daily and we do not target long stays as we are just 2 ½ miles from the airport and 1 mile from Port Everglades. Our rooms have a refrigerator and a microwave and we do...

We stayed her pre cruise in early November 4 rooms in total. Old, dated and very limited in service. The offing for breakfast was appauling.
They are currently doing a upgrade and company change ( the refirb was not mentioned when we booked )
It is in my view way to expensive for what it is, we will not return

We thank you for taking the time to share your review. We are happy to know that you found our location to Port Everglades as a plus. We would love to have you stay with us after April 2017, as we are anxiously awaiting becoming a Four Points by Sheraton, equipped with a restaurant and bar.

I want to confirm a few things that others have commented on. There is only one working elevator and I didn't think that was a problem until we waited for about 5 minutes leaving our room when checking out. Also if you are on a floor without an ice machine, you need to use the stair or wait to and...

We hope that you will give us another chance. We are excited about the work that is being done to provide our guests with the standards of a Four Points by Sheraton. Our staff continues to work hard in providing stellar service in the midst of the construction. Our hotel is a prime location for the airport, restaurants, stores, &...

We stayed here on an overnight stay before a cruise. Complimentary shuttle to FLL airport. Spacious and clean room, very friendly staff.
Nothing fancy but good for an overnight stay. Only warning that I would give is that there is a lot of construction going on and you maybe awoken anytime after 7am by the sounds of drilling outside. If...

Thank you for your kind words. We take pride in our rooms being clean and accommodating to your needs. Our Staff goes the extra mile to provide professional and friendly service that makes you want to come back. We would love to have you return when we become a Four Points by Sheraton in April 2017. We are adding a...

First off, they have to work on customer service! We stayed here because they took you to the cruise port in the morning. They told us they were full, we could take a taxi for almost double the price. I don't think so. We told him we stayed here for that reason. He finally found us a spot. If you...

Thank you for your review. Due to our accommodating services, we are the hotel of choice for many travelers going on cruises. We provide a shuttle sign-up upon arrival to the hotel for those who are traveling the following day. The Shuttle runs from 10:30AM - mid afternoon, and transports every 45 minutes. We also provide black-out curtains in our...

We stayed here for 1 night, hotel OK but terrible customer service, except for Chandra, the lovely lady from Trinidad! :) No one at the front desk seemed to care much but she really went out of her way to help us! Thanks Chandra! Hope your excellent skills are rewarded-you are a fine example!

Your response is very important to us in our effort to continue to improve our customer service. We are happy to hear that you experienced excellent service with Chandra, our Housekeeping Supervisor and we will be sure to share your comments with her and her Manager. We are in the process of becoming a Four Points by Sheraton in April...

Our flight arrived 15 minutes early and I thought, great, we'll get to the hotel earlier than we originally thought. Wrong. After waiting over a hour for the free shuttle (called the hotel 3 times - he's half-way there, was the excuse), we opted for a private car. $40 later, we're at the hotel.
No apologies, but plenty of excuses....

It is our hopes to provide stellar service to our guests and when that is compromised in any way- we do follow up with your complaints. We appreciate you taking the time to share your comments. Yes, we are going through an upgrade period, as we will become a Four Points by Sheraton at the beginning of 2017. We apologize...

We booked to stay here before and after our cruise last week because of the great reviews. When I arrived for the first part of my stay I was so disappointed and angry I cancelled the second part and booked somewhere else. The shuttle bus took an hour to pick us up from the airport despite being told 15mins. The...

Thank you for sharing your Tripadvisor review. We are happy that you chose to stay with us upon reading the "great reviews." We are sorry to hear that your lodging experience was not like the reviews that brought you to our property. As our hotel continues through the same ownership and goes through the beautification process of becoming a Four...

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Also Known As:

Comfort Suites Airport & Cruise Port Hotel Fort Lauderdale

Comfort Suites Airport And Cruise Port

Comfort Suites Fort Lauderdale

Fort Lauderdale Comfort Suites

Hotel Style:

#23 Business Hotel in Fort Lauderdale

#28 Family Hotel in Fort Lauderdale

#32 Romantic Hotel in Fort Lauderdale

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