Workforce Optimization

Integration

How It Works

Phone Sales Tips

Transform Every Customer Interaction

Sales can be challenging, but even more so if all of your sales activity has to be accomplished over the telephone! If you are engaging your customer over the phone, these phone sales tips can help you achieve success:

Be upfront about the reason for your call,

Vouch for the integrity of the product or service you are selling,

Use a good CRM tool

Use good equipment

End your call with follow up reasons

The leading global provider of on-demand customer service, telemarketing, and call center solutions. We have the technology and experience to lower your costs, and exceed your performance goals. Five9 offers robust solutions for any contact center application across various industries, including:

Inside sales organizations

Lead development teams developing prospects

Telemarketing organizations

Sales professionals nurturing relationships

Inbound sales and direct response teams

Five9 solutions enable your contact center to transform each customer interaction into a promising sales lead. Contact us by clicking on "Get Info" or call 1-800-553-8159 to learn more.

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.