Your request has gone to the phone team in the meantime please keep typing here,now please press the menu button of the sets OWN remote control, does the menu come up?if it does do you have control of the menu?

I have replied above?(scroll up) I am sorry about this confusion but any pop up messages are sent by the site not me your request has gone to the phone team it would however be better if you just typed back for now

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.