Hi, I'm Kristina Johansson, Jive's employee/internal community manager. I'll be participating here as a "customer," rather than as a product representative. Part of my role at Jive is advocacy for community management, so I will be paying close attention to lessons from your experiences, and sharing my own.

We have an overarching Social Media Governance Team and then an extension of that which I participate on. We have approx. 10 + members on the extension and we are responsible for;

Evaluation of use cases

Regularly attending meetings to discuss progress on the communities we are responsible for

Presenting to governance new use cases (along with the new community owners/sponsors)

Reporting on metrics

Issues, challenges, etc. etc.

In the beginning stages, we were responsible for identifying business/technical requirments that we needed the right vendor to provide. We evaluated several prior to making the decision to go with Jive. A long process, but looks like it's panning out.

In addition, I act as an Advocate/Evangelist for my particular business unit and am the "go to" for those seeking out SBS as a solution.

My name is Paris Barker, and I'm the global employee communications manager for Nuance Communications, a technology company headquartered in the Boston area. We just signed a contract with Jive and are very excited to quickly build and deploy our employee community. We're rolling it out to our sales organization first to facilitate sales enablement, and then we'll quickly open it up to the rest of the company.

Welcome Paris. I will share the position with my network. I manage an internal community at Children's Hospital Boston. You should tweet it with the hashtag #cmgr. I know that a lot of community managers follow that hashtag.

sbrown Sorry for the delay. I have been in travel mode. I will bring a list of questions and learnings, as well as tweaks we have been considering. As for Community Management, we are really keen on finding the right people but also in the right spots? What I am finding is we are a culture of wounded Sharepoint users and our community managers are still approaching this like a sharepoint team site. Looking to hear of how others have over come the same challenges and more.

Also - would love to see if anyone is interested in sharing their Community Manager roles and responsibilites outline, and even perhaps a training outline they have implemented. Not asking much am I?!?

This is an exciting opportunity to introduce myself! My name is Chris Hall, and I am currently the enterprise content manager at Liberty Mutual! We're just a short month away from going live with Jive. We're rolling out the platform to all of our Corporate IT department and a few early adopters.

Hi everyone! I'm the internal communications manager for Platts/McGraw Hill. We've already launched back in August, so now we're looking at best practices, as well as handling governance issues. We're on Jive 4.0, (or maybe 4.5?) but planning to upgrade to 5.0 in the next few months. Looking forward to exchanging ideas!

Greetings, colleagues! I am Internal Communications Associate at JTI Ukraine. We introduced JIVE last December as a pilot project and managed to make it quite popular resource for employees. Now as we are transferring to 5.0, I am looking for ideas for making our net even more engaging and effective.

Also, I am in the process of writing my CIPR Diploma project about using corporate social nets. For this paper I am making a small research among professionals who deal with this medium. Could you answer a short questionnaire about your experience here: http://bit.ly/nUoecP?

Hello everyone, just joined in to this group. I am the People Practices & Systems Manager for The Cosmopolitan of Las Vegas. Working with Mamie on the technical and compliance side of our implementation.

Hello! I'm Erin Flasher, an Instructional Designer at Jive and I'm really interested to learn how you, as Community Managers, are finding your experiences as you implement Jive. I'd love to learn what you struggle with, what works and what types of materials we can provide to help you along at various stages of your Jive implementations. I'll be tapping into this group frequently with lots of questions and likely asking for some volunteers in the coming weeks to bounce ideas off of.

One of the things I have noticed is that every UI change introduces more clicks to do any thing. For example, creating a new document was a one click under the New menu. Now we need to click on create content, then click on the document icon. Renaming things and not consistently using the same term, also make is harder (spaces, communities, places).

Hi all. I am new to Jive AS well as my company. I am the Online Community Program Manager, I am currently managing a few internal groups. I am mostly interested in engagement and different strategies for on-boarding participants and getting them engaged. Although I am certain the more I learn, the more things I will be interested in