While you're waiting for your card reader to arrive, you can ring the telephone banking team on 08457 888 444 (01274 394611 is the same service and may be free depending on your telco deal). They will be able to order a reader for you, as well as add any payees and make transfers over the phone.

While you're waiting for your card reader to arrive, you can ring the telephone banking team on 08457 888 444 (01274 394611 is the same service and may be free depending on your telco deal). They will be able to order a reader for you, as well as add any payees and make transfers over the phone.

I tried that and they couldnt help me - think you can only do it using card reader now

I disagree. It's not convenient to carry my card reader around with me so that I can make transfers from home or work. I make a lot of transfers so this pretty much renders this account useless for everyday use. I'll therefore use my HSBC account which doesn't require a card reader.

I disagree. It's not convenient to carry my card reader around with me so that I can make transfers from home or work. I make a lot of transfers so this pretty much renders this account useless for everyday use. I'll therefore use my HSBC account which doesn't require a card reader.

I bet you carry your phone everywhere... and your wallet... and possibly a diary, hell probably an iPod or similar.
All of the above are bigger than the card reader (except if it's an iPod nano )

I disagree. It's not convenient to carry my card reader around with me so that I can make transfers from home or work. I make a lot of transfers so this pretty much renders this account useless for everyday use. I'll therefore use my HSBC account which doesn't require a card reader.

Phone up NatWest.
Ask for a second card reader - one at home, one at work.
Problem sorted.

I bet you carry your phone everywhere... and your wallet... and possibly a diary, hell probably an iPod or similar.
All of the above are bigger than the card reader (except if it's an iPod nano )

Stop talking out of your arse for the sake of a petty point.

Maybe you would like to elaborate how I am "talking out of my arse" because I find the card reader inconvenient? There is no way I will carry around a card reader alongside my phone and wallet. That's quite frankly ridiculous.

Because I will need the card reader at work AND home then it's far easier to use my HSBC account. That's my choice

Maybe you would like to elaborate how I am "talking out of my arse" because I find the card reader inconvenient? There is no way I will carry around a card reader alongside my phone and wallet. That's quite frankly ridiculous.

Because I will need the card reader at work AND home then it's far easier to use my HSBC account. That's my choice

You're talking out of your arse, because it is not inconvenient to carry the card reader in your pocket just like you do with your phone, wallet, etc. Clear as day..