Disabled persons and persons with reduced mobility

As per the stipulations of Regulation (EC) No. 1107/2006, since 26/7/2008 Athens International Airport SA (AIA) provides the on ground assistance services for disabled passengers and passengers with reduced mobility at no additional charge.

Ground assistance services for disabled passengers and passengers with reduced mobility travelling to/from Athens International Airport are provided through AIA’s two (2) contractors, namely in alphabetical order Goldair Handling SA and Skyserv SA.

Airline assistance at Check-in

Airlines provide special care to passengers with special needs, to those who are not familiar with the local language or the language of the country they are travelling to, passengers travelling with infants or children.

Unaccompanied Minors

Young passengers travelling on their own must be presented by their parent, legal guardian or authorized adult, to the airline’s ground personnel, who is responsible to take care and safely deliver the child to the airline’s cabin crew.

The parent or legal guarding must remain at the airport until the flight is airborne.

Upon arrival, the child is escorted by the airline staff to the parent or legal guardian waiting at the Arrivals Level. The necessary documentation returning responsibility to the parent is completed.

The parent is then escorted to the Baggage Reclaim Area to retrieve the child’s luggage.