Eventually bought car from here after it
initially had been scooped up before I
got there. The deal fell through and I
got it. My only complaint, I had to
inquire to find out that it was available
again. They forgot to contact me.

I made an appt with the sales liaison to
come in and test drive a specific vehicle.
I test drove the car. While in the car I
made a stop at the bank picked a down
payment. When I returned to close the
deal I was told the car was sold at
auction.

My sales person Jerry was Awesome! I
didn't purchase yet but i will definitely
be back to see him. He didn't blow my
phone up. The only reason im not giving
them a five is because his boss wouldnt
negotiate with me.

I would give them "minus five star". this dealership is completely
disappointing. they will try to get you their at any cost by giving you fake
quote. everything will be changed when you get there. The sales manager
is very very rude. May be he was even more rude with me because I am a
foreigner? I will never ever buy any GM made vehicle ever just because of
this dealership and the experience I have had with this dealership. I am
planning to complain this to Buick.

After over 2 years of searching. I am finally getting my car. My sales person was Randy Reed who did what he was suppose to do and even more. After not having to by a car since 1976, this was a great transaction to say the least. The whole team was just great. I would recommend Ray Laethem Buick-GMC to anyone looking to buy a car. I couldn't have asked for more. Please ask for Randy if you are looking for a great car and great deal.