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The hotel was clean and the staff was very friendly and helpful. Bar was on top floor with an excellent night view of city. The female bartender was great. We opted to stay at the hotel bar as we did not feel comfortable walking the...More

Hello ranewton2015! We are delighted to know your stay was pleasant and that you enjoyed your time with us. 18th Over Austin has one of the best views in the city, and we're excited to know you had a wonderful experience. Thank you for being...More

I really mean amazing service. I am pretty sure they broke the world record on bringing me a foam pillow—less than 2 minutes, seriously. Fantastic views of 6th street and the capital building. Really nice stay. The dining room and the bar are on the...More

I have stayed in this hotel before. I booked in August 2017 to stay again in April 2018 while attending a convention a few blocks away. I was not offered an advanced payment/no cancellation rate at the time of booking. For UK tax reasons, I...More

Hello CBA2014. I'm sorry to hear of the trouble you've experienced, and I'd like to try to quickly resolve the issue with you. Please contact me directly at your most earliest convenience at 512.457.7900. Thank you for your time.
Best regards,
Andy Preslar, General Manager

At first site you think ones stay will be excellent with the cost per room, however this was not the case. The whole hotel was freezing cold except the room, this included all hallways, the restaurant, bar and lobby. When I asked about it they...More

Hello Sharon W! Thank you for bringing this to my attention, and for taking the time to share your experience. We sincerely appreciate your feedback and we're very sorry you were unhappy. I will follow up with my Engineering team in regards to the issues...More

Room was clean and staff was friendly. Hotel is easy to access and is just around the corner from 6th Street and the convention center. Would highly recommend and would choose to stay here again. Great!!More

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Hello tracyo143! We are happy to hear we exceeded your expectations, and that our location proved beneficial during your trip to Austin. We appreciate your positive feedback, and we look forward to welcoming you back upon your next visit. Thank you for being our guest!...More

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There is a garage area that you pull into to unload and checkin is right there. However there was a daily fee by hotel for parked cars. I thought that was unusual to have to pay for my car also. But the hotel is a great... More

There is a garage area that you pull into to unload and checkin is right there. However there was a daily fee by hotel for parked cars. I thought that was unusual to have to pay for my car also. But the hotel is a great location to the action.