I always take trips to fayetteville, NC, this is my second stay at this particular hotel, in which this time i upgraded to the newly remodeled room. I walked into what I thought was nice and clean untill i reached the tub area and when i pulled back the sheets. To my surprise the tub was very dirty, i called housekeeping it got cleaned immediately. The mattress cover was fully stained with brown and yellowish spots. There was not a full set of towels, i called the front desk she said she didnt have a key, that she needed to call housekeeping manager to get the towels. I'm guessing this is protocol for overnite hours. Overall it was comfortable and large, but should have been cleaned better before checking any guest in.

Upon arriving, the first thing I noticed was how run down the place is. The entire Hotel needs renovating, inside and out. As soon as we checked in and got to our room, I decided to take a shower. The bathroom was very run down. While showering, The shower head flew off and hit me in the head. I tried to put it back on but it was stripped. I finished my shower with the water that was pouring out of the pipe in the wall. The floor was soaked from the water pressure, and the fact that the shower curtain was not long enough to enclose the entire tub. I went to the front desk and notified them of what had happened. The lady at the front desk was very polite, she called maintenance in and when he showed up he installed a new shower head. The staff was a plus, they were very friendly. Fresh towels were brought in every morning, but if I must say, they need new towels. The towels are old and very small.

The location really offers little, unless you really like looking at Burger King and concrete.
However, the room was clean and the A/C worked! (Important for the south.) The staff was very courteous.
The location is fine for getting to the sights around town, but be cautious if you like to wander around on your own at night. (Not bad advice for most any place, I think.)

This hotel apparently has a curfew, which they don't tell you about. Besides this hotel being in a bad part of town, the security officers are horrible. I was sitting outside of my room, on the sidewalk, enjoying a cigar, when security told me that it was after 11PM, and I had to go into the room because of the curfew. I told him no, there was no advertised curfew on the orb site, and then when I said I'll go talk to the management on duty, he told me to pack and leave.
The next day I talked with Troy, the general manager, he refused to refund my pre-paid stay, and then hung up on me. He also hung up on Orb when they tried to call.
Only stay here if you want to feel like you're in prison

Booked here for work. Reviews on internet misleading. Staff was very nice that is only good thing. Travel a lot and am not picky, but hand towels is only towels available, no kind of continental breakfast and area doesn't feel very safe. Also very few channels on TV. Basic channels only. Room was clean and staff very nice and helpful but will not stay her again once this job assignment is over.

i spent over three hours on the phone with 3rd party site and the establishment trying to cancel the reservation. neither party would allow me to cancel the reservation 20min after i made the reservation. I was not aware the so called hotel was a haven for drugs and prostitution. both parties changed there reasons multiple times and made my experience horrible. I WILL NEVER USE this 3rd party site AGAIN. They have no info on the establishments on their site and have dispicable costumer service. I HAVE POSTED MY DISSAPOINTMENT onevery social media outlet

We only paid $42 a night here so the bed frame was falling apart and everything was run down. We only had 1 very thin towel between the 2 of us. Which was ok because my husband refused to shower there.

What an awful place. The room looked okay but as soon as one turned the bedspread you could see that it had not been washed in years. The sheets were threadbare and did not look fresh. There were only two towels in the bathroom for a room reserved for four. The continental breakfast was a cold cup of coffee and donuts. The room cost $78 which I felt was too much for a very uncomfortable night. Could not wait to check out the following morning.

Hotel highlights

Free WiFi in rooms and public areas

Free parking

Nightclub

24-hour front desk

Located 2.7 mi (4.3 km) from Cross Creek Mall, Knights Inn Fayetteville/Fort Bragg is within a 10-minute drive of Fort Bragg. This 63-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and a nightclub. In central Fayetteville, the motel is also close to Cape Fear Valley Medical Center.

Property features

At Knights Inn Fayetteville/Fort Bragg, guests have access to a nightclub, free WiFi in public areas, and coffee in a common area. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. This motel also has barbecue grills.

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Microwave

Guest reviews for Knights Inn Fayetteville/Fort Bragg

ghetto

Everyone

Horrible, looked like a crime seen
Dirty, jail house sink, lock didnt work

By a verified traveler on Oct 30, 2017

Review commentRuby responded on Nov 4, 2017

I am sorry , We just upgraded vanity sink and granite counter tops 2 weeks ago, not sure you are posting for correct location or just taking anger due to some issue you have in your life. Please post right review. False posting wont help.

3

outdated, but clean and comfortable

Everyone

Convenient location for my purposes. The staff was friendly. The bed was surprisingly comfortable. For $38.00 I would stay again.

By Debbie, from Joplin, MO on Aug 18, 2017

Review commentRuby responded on Aug 20, 2017

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our guest rooms. Our staff take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.
Thank you again, and we look forward to seeing you on your next trip fayetteville / Fort bragg area.
Thank You
Ruby Brantley
Guest Relations Manager

1

refused to stay or fork over $100 cash deposit.

Everyone

Avoid, Avoid, Avoid his hotel.
Still waiting on Orbitz to make good on getting my money back.
Slum.
Scary.
Getto.
Scam.

By Me on Nov 6, 2016

1

not in an nice area of town

Families

We don't like the area where the hotel is located. Looks dangerous.

By a verified traveler on Aug 20, 2016

1

never again

Everyone

Stay away at all costs. There are cheaper and better places in the area

By Tre, from NY on Jul 5, 2016

Review commentGM responded on Jul 8, 2016

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

3

getaway

Everyone

room could use updates. spacious room shower was leaking. tv was dark. but for $28 a night you get what you pay for

By a verified traveler on Apr 24, 2016

1

worst stay ever

Couples

The hotel was so bad I checked out two hours after checking in.

By Michael J. on Jan 18, 2016

3

great location and staff but poor room cleanliness!

Singles

I always take trips to fayetteville, NC, this is my second stay at this particular hotel, in which this time i upgraded to the newly remodeled room. I walked into what I thought was nice and clean untill i reached the tub area and when i pulled back the sheets. To my surprise the tub was very dirty, i called housekeeping it got cleaned immediately. The mattress cover was fully stained with brown and yellowish spots. There was not a full set of towels, i called the front desk she said she didnt have a key, that she needed to call housekeeping manager to get the towels. I'm guessing this is protocol for overnite hours. Overall it was comfortable and large, but should have been cleaned better before checking any guest in.

By NIKA on Dec 9, 2015

2

never again

Couples

Upon arriving, the first thing I noticed was how run down the place is. The entire Hotel needs renovating, inside and out. As soon as we checked in and got to our room, I decided to take a shower. The bathroom was very run down. While showering, The shower head flew off and hit me in the head. I tried to put it back on but it was stripped. I finished my shower with the water that was pouring out of the pipe in the wall. The floor was soaked from the water pressure, and the fact that the shower curtain was not long enough to enclose the entire tub. I went to the front desk and notified them of what had happened. The lady at the front desk was very polite, she called maintenance in and when he showed up he installed a new shower head. The staff was a plus, they were very friendly. Fresh towels were brought in every morning, but if I must say, they need new towels. The towels are old and very small.

By Emilio R. on Jul 30, 2015

2

three nights to remember

BusinessTravelers

I couldnt tell if the floor was ever vacuumed. Desk staff were pleasant and helpful. This will not be any of my future hotel selections. I certainly got what was paid for.

By vince o. on Apr 10, 2015

Hotel Amenities

Property Details

63 rooms in 3 buildings

3 stories

Hotel Services

Front-desk safe

Multilingual staff

Rooms

Private balcony

Refrigerator and microwave

Private bath

Hair dryer

Premium linens

TV with digital service and premium channels

Phone with free local calls

Desk

Free newspapers

Daily housekeeping

Air conditioning

Iron/ironing board available on request

Rollaway beds (fees apply) and free crib rentals

Internet

Public areas: Free WiFi

Guestrooms: Free WiFi

Onsite Activities

Nightclub

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

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