Self-Service

Wincor Nixdorf Self-Service Solutions

In the railway and public transport industry can be observed a trend towards self-service solutions in order to offer the customer 24/7 availability of the systems, high flexibility and thus, access to mobility and information all around the clock. In Germany, more than half of all tickets have been sold last year via the self-service channel. The advantages for railway and public transport companies are obvious:

User friendly and cost efficient sales channel

24/7 availability

Increase of customer satisfaction and loyalty

Information Kiosk Terminal

Information regarding time tables, prices as well as local surrounding information are shifted to the self-service area in order to reduce queues at the counter and to offer enhanced services to the customer.more