In the age of e-commerce, the superstore is fighting for relevance. A competitive edge is only maintainable when business leaders know how to refine processes with the infusion of the right technology.

ICICI Bank created blockchain application digitises the paper-intensive international trade finance process as an electronic, distributed and unalterable ledger, and gives the participating entities including banks the ability to access a single information source

Launched in February, ICICI Bank’s AI chatbot iPal has so far handled around 6 million queries on bank’s portal and mobile app iMobile that includes information and financial services with nearly 90% accuracy

Two in-house built e-procurement and e-invoicing applications have helped the company save Rs 30 crore in the first year of its implementation says, Satyanarayana Kasturi, Essar Projects (India)’s GM & CIO - Projects Business

Global digital payment volumes are projected to grow 10% for the first time to reach 426.3 billion transactions in 2015, up from the record-setting 8.9% growth in 2014 (387.3 billion transactions), according World Payments Report 2016 (WPR)

RBI gave in-principle nod to 11 aspirants to set up payments banks last August. While some like Tech Mahindra and Cholamandalam have since opted out, some like Airtel have received the final approvals.