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SKY Email problems

I am with SKY for my Broadband, and recently, they have modified their email servers. I knew nothing of this, other than that I can no longer send emails.

Although I am with SKY, I have been using my old NTLWorld account, from within Outlook 2000. SKY have now blocked sending emails from any accounts other than their own.

Fair enough - I'll have to use my SKY email account from now on. Problem is, no matter what I do, I can't set it up to work in Outlook 2000. When I emailed them about this, they said I'd have to consult the help files for how to do this(!)

open you your outlook express, go to tools,accounts,mail.properties,servers and check what your pop3 and smtp incoming and outgoing mail servers are set at
They should be configured to your isp. If that dont work sometimes back on the mail tab, click remove then add-mail.You will then get a email set up wizzard.Add your account back using the details of the account you wish to use.Making sure you have correctly put in the corresponding server adds.

open you your outlook express, go to tools,accounts,mail.properties,servers and check what your pop3 and smtp incoming and outgoing mail servers are set at

Done that - they are now set to the new ones:
pop.tools.sky.com and smtp.tools.sky.com

pcnutta

They should be configured to your isp. If that dont work sometimes back on the mail tab, click remove then add-mail.You will then get a email set up wizzard.Add your account back using the details of the account you wish to use.Making sure you have correctly put in the corresponding server adds.

Thanks to this website . I needed to change the POP port to 995, and tick Secure, and the SMTP port to 587.

Also, needed to tick the box within the Servers tab to say My Account Requires Authentication. Also, you need to enter your username with the @sky.com on the end, and as posted by someone above, you need to go to your Sky email on the Internet, and enable POP forwarding.

What a carry on! Will leave rep to all those that tried to help/helped!

Pah I've never had email in the 3 months I've had sky they said they would ring me back but never have, totally pissed off with them!

Well, when I sent them a message via the SKY Contact Us form on their website, saying I could no longer send emails from my NTL account, and couldn't send or receive from my SKY account, I got this response:

"......For assistance with setting these up in Outlook 2000, please refer to your help files, or Microsoft. I trust this helps however should yo u continue to experience technical difficulties, please reply to this email ....."