Our services

Staff at New Zealand embassies can help you in several ways if you get into difficulties overseas but there are some limitations.

Who can we help?

Consular services are available to New Zealand citizens outside New Zealand (whether or not they normally live in New Zealand). New Zealand citizens who also hold citizenship of another country ("dual nationals") may not be entitled to assistance, for example if they have entered a country on their non-New Zealand passport, or if they are in the country of their other nationality.

Family Issues

Authentication of Documents

Before certain New Zealand documents can be used overseas, Document Authentication may be necessary. For more detail on this service, see our Authentication of Documents on the Ministry of Foreign Affairs and Trade website.