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Announcement◊ Welcome to Five of Mine! Current order processing time is 1 - 3 business days.

◊ The default shipping method is USPS first class mail which on average takes 3 - 5 business days for domestic delivery and 2 - 3 weeks for international delivery. Need your jewelry faster? Just select one of the shipping upgrade options when checking out (please note that the processing time of 1 - 3 business days still applies to all items).

◊ New items are being marked down every month. Check out the On sale section to see what you can save on!

Announcement

Last updated on May 18, 2018

◊ Welcome to Five of Mine! Current order processing time is 1 - 3 business days.

◊ The default shipping method is USPS first class mail which on average takes 3 - 5 business days for domestic delivery and 2 - 3 weeks for international delivery. Need your jewelry faster? Just select one of the shipping upgrade options when checking out (please note that the processing time of 1 - 3 business days still applies to all items).

◊ New items are being marked down every month. Check out the On sale section to see what you can save on!

I love my shark tooth necklace ! Shipping was super fast and the customer service was the best . I contacted the seller and asked for a special request and she accommodated my wishes and she was very happy to do so . I could tell she wants her customers to be happy . The necklace is of great quality and I am super pleased with my decision to shop here ! I highly recommend .

Shop policies

Thank you for shopping with Five of Mine on Etsy! If you have any questions, please send me a message on Etsy and I will be very happy to assist you.

Accepted payment methods

Visa

Mastercard

American Express

Discover

Apple Pay

Klarna

Sofort

Ideal

Paypal

GiftcardAccepts Etsy Gift Cards and Etsy Credits

Returns and exchanges

I gladly accept returns, exchanges, and cancellations

Contact me within: 7 days of delivery

Ship items back within: 14 days of delivery

Request a cancellation within: 24 hours of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Questions about your order?

Please if you have any problems with your order.

Returns and exchange details

◊ Refunds and Returns ◊
If for any reason you are dissatisfied with your purchase it may be returned and refunded for the full purchase price, minus the cost of shipping. All returns must be made within 7 days of receiving the item. All items must be returned in their original condition and packaging materials. The buyer assumes all responsibility for the cost of returning an item. Please contact me through Etsy if you would like to return your item.

◊ Nonrefundable Items ◊
Please note that some custom orders may not be returnable. If this is the case you will be notified before actually purchasing your order.

Shipping

◊ Order Processing Time ◊
Current processing time is 1 - 3 business days.

◊ Domestic Shipping ◊
By default, domestic orders are sent via USPS First Class Mail and generally take 2 - 5 business days to arrive. However, packages can take up to 6 weeks to arrive, though this is very rare. Shipping charges include shipping cost, tracking information, insurance, and packaging costs. Exceptions are explicitly stated in the items' description.

◊ International Shipping ◊
By default, international orders are shipped by United States Postal Service International First Class Mail. Shipping charges include shipping costs, package costs, and insurance against loss or damage. When the package arrives in the customer's country it is transferred into the care of that country's government sponsored mail service (i.e. Royal Mail for the UK, Canada Post for Canada, Australia Post for Australia, etc). Limited tracking information is available through the customs order number, but this is not always reliable as the buyer's own government sponsored mail service is responsible for updating tracking information. Please keep in mind that I cannot control how long a package takes to be delivered, nor how long it is held in customs. Typically international orders take 2 - 6 weeks for delivery.

◊ International Customs Fees ◊
The buyer is responsible for any customs fees. Please be aware that in some countries (especially the UK) these fees can be quite high. Your package will be labeled "Handmade jewelry" and include the exact price of the item in US dollars. For more information, please refer to Etsy's Custom Duties and Import VAT help article here:https://www.etsy.com/help/article/5023

◊ International Shipping to Brazil ◊
International shipment of packages to Brazil cannot be insured. Limited tracking information is available with the customs order number and depends solely on the Brazilian mail system for updates after the package leaves the U.S. All sales to Brazilian customers are nonrefundable once the order has shipped.

◊ Expedited Shipping - USPS Priority or Express Mail ◊
Expedited shipping by USPS Priority or Express mail is available for purchase upon checkout for both domestic and international orders. Please note that order processing time still applies and your order will be shipped 1 - 3 business days after purchase.

◊ Additional Shipping Options ◊
If you would like your item shipped more quickly or by a different carrier, please send me a message and I will be happy to set up a custom order for you.

◊ Item Packaging ◊
Each item will be shipped in a recycled paper jewelry box. Certain items may be shipped in a velvet drawstring bag.

◊ Wrong Shipping Address ◊
The customer is responsible for providing the correct shipping address. By purchasing an item, the customer assumes all responsibility for shipping costs. If a package cannot be delivered to the address provided and is returned to me, the customer will be notified and asked to pay for the additional shipping costs required to resend the package.

◊ Missing Packages ◊
Shipping times can vary greatly. For US domestic orders, please contact me if you haven't received your package within 20 days of shipment. For international orders, please contact me if you have not received your order within 40 days of shipment. Though it does not usually take that long, packages have, on rare occasions, had an exceptionally long delivery time.

Additional policies and FAQs

◊ Custom Fittings ◊
Most items can be customized to fit your exact needs. If you would like the length of an item adjusted and you don't see your size available, please send me a message prior to purchasing the item and I will set up a custom order for you (please note that adding extra length to an item may incur extra fees).

◊ Wholesale Orders ◊
I welcome wholesale orders. If you are interested in purchasing multiple items from my store at a wholesale price, please send me a message.

◊ Bridal Orders ◊
I would love to make jewelry for your special day! I offer discounts on bridal orders of five items or more. Please contact me for more info.

◊ Jewelry Care ◊
To prolong the life of your jewelry, do not shower or swim with it on. Store in an air tight container. Clean gently with warm water and soap and dry thoroughly with a soft towel. Buff gently with a soft jewelry polishing cloth as needed.