septembre 18, 2017 - Tallahassee

Beginning Tuesday, Citizens representatives and claims handling specialists will be available at a CRC location near Marathon City Marina from 8 a.m. to 7 p.m. curfew permitting.

The North Miami Beach center will become operational Wednesday morning. CRC activity will continue in Key Largo. Citizens has closed its CRC facilities in Naples and Florida City.

CRCs provide in-person service to policyholders who may be cut off from their usual means of communication. CRC staff can answer questions and help policyholders report a catastrophe claim. They also can issue checks for additional living expenses, if this coverage is available under the policy.

Catastrophe Response Center Locations:

Murray Nelson Government Center

102050 Overseas Hwy

Key Largo, FL 33037

Daily 7 a.m. to 7 p.m.

Marathon City Marina

800 35th Street Ocean

Marathon, FL 33050

Daily 8 a.m. to 7 p.m., curfew permitting

Walmart (parking lot)

1425 N.E. 163rd Street

North Miami Beach, FL 33162

Daily from 7 a.m. to 7 p.m.

To make your CRC visit more efficient, please bring the following information, if available. CRC volunteers can assist you in locating this information if you have a Photo ID and insured property address: