Terms B2C

Ozaki Tableware B.V. Reg. 69.5525.76

Hospitaallaan 1 • 9341 AE • Veenhuizen • Nederland

Contact +31 592 248 164

1. Each contract with Ozaki Tableware B.V. will be ruled by these conditions, unless parties have negotiated otherwise in written.2. Terms of Sales conditions from Ozaki Tableware B.V. are at deposit at the Chamber of Commerce the Netherlands Register 69.5525.76.2.1 On a written request we will sent you a copy.

Only registered Businesses, with an official registration number and (TVA) number can apply for the special Wholesale prices.

3. Unless otherwise agreed upon, all quotations are free of engagement and without any obligation.

An order is only obligatory through a written confirmation only by Ozaki Tableware B.V. business manager(s).

4. Under all circumstances, Ozaki Tableware B.V. liability is limited to a maximum of 1.500 €.

Ozaki Tableware B.V. is entitled to adjust prices agreed upon in the event of increases in cost-determining factors.

7. Forwarder is responsible for all costs, after the order is released. Customs, duties, are the responsibility of the contractor.

0% by article 138, Lid 1, Directive 2006/11.

Orders from B2B international registered companies will by European low react on the VAT 0% by article 138, Lid 1, Directive 2006/11.

The registered company who orders at Ozaki Tableware B.V. is / are responsible to settle the local declaration of VAT

RESERVE OF PROPERTY RIGHTS8. Any and all images, specifications catalogues pricelist advertisements,

samples must be deemed to be representation by approximate only, unless agreed written others.

9. The property of the goods remain to Ozaki Tableware B.V. until full payment of the invoice(s), increased with possible default interests, collection charges and all other charges.

Ozaki Tableware B.V. is entitled - on the clause of reserve of property - to recover the goods at all times.

The other party is obliged to cooperate hereto and by default, Roxxor International is entitled to charge to the contractor a penalty of 500€ a day.

In case of recuperation of the goods, Ozaki Tableware B.V. rest entitled to recover the damages Ozaki Tableware B.V. suffered.

9.1. Samples stay the property of Ozaki Tableware B.V., and have to be returned 1 month after shipment, if others we agreed up on by our management.

Shipment cost and risk are for contractor. Samples will be invoiced at all time.

After the goods return Ozaki Tableware B.V. shall make a credit note, the goods and decorative box must been returned in reselling condition.

Special produced and purchased samples will be invoiced and cannot be returned.

COMPLAINTS10. Any possible complaints regarding our deliveries must be given in written within the 24 hours in case of noticeable fault.

And within the 8 days for damages which is not apparent, from the day of delivery.

Any protest regarding the invoices, must be given in written to Ozaki Tableware B.V., within an 8 days delay from the moment of receiving the document.

Not respecting mentioned clauses regarding the delay of protest, has the consequence of the declination of right to protest.

10.1. Complain(s) which are not the responsibility or not caused by Ozaki Tableware B.V. cannot be addressed to Ozaki Tableware B.V..

ORDER11. Orders can be placed; personal contact or by email, phone, your local commercial sales agent, or our on-line shop. Steps to place your order on line are:

1e. Register as a Business partner, with your company address, registration & VAT number.

2e. Log in to your own space.

3e. Receive your special whole sale price or payment agreement.

4e. Select the products needed, or select to re order.

5e. Select the ship to address.

6e. Select way of payment.

7e. select the order number from your new order.

8e. Your order will be confirmed on line.

9e. Settle your invoice on line.

11.1 Notice that the minimum order quantity is equal to the outer carton quantity.

If applied for one single product out of the outer carton we keep the right to charge an assortment sure charge 2,50€ per product unit.

12. Placed orders will confirm by paper written, or e-mail or this on line order services. 13. Business to Business Retail Minimum 1e Order 750,00€. Projects have no minimum order amount. 14. Project orders 100% deposit upon placement of the order via Wire Transfer TT Banking In Euro(€)14.1. Cancellation of the order by the contractor within 8 days is free of charge.

To late cancellation at Ozaki Tableware B.V. administration cost will be charged of 30% from the total order amount.

III. Withdrawal form (If you want to withdraw from the contract, please fill out this form and send it back.)

(*) We kindly ask to fill in at least your application to take in account by our custmer service

SHIPMENT15. Basic EU Shipment cost is approx. 10% of the total order Value.

For non EU members or International states basic shipment cost is 15% of the total order value.

We keep the right to forward the surcharge Custom documents & handling cost with a minimum of 25,00 € .

16. Franco free shipment, Germany, Benelux, France, Italy, if the order value is higher as 4500,00€.

Franco free shipment Netherlands, Belgium if the order value is higher as 250,00€.

All other country on request.

17. We ship daily standard to the following all European country's. 18. For all standard shipments delivery time will be (between 9am-5pm local time)

On special request we deliver in the weekends there is a surcharge for this service.

We are not able to deliver on a Post address, VAT free areas, or military basis.

Some remote city areas can have a 1-2 extra day delay in delivery, or extra shipment cost can be charged.

Retour shipments cost and risk are for the contractor. Damaged goods or goods we cannot sell anymore can never be returned.

Retour shipments who have not an accord by from Ozaki Tableware B.V. will be charged by administration cost 25% of the Gross invoice amount.

DELIVERY19. The risk of the merchandise will be transferred to the contracting party from the moment of delivery of the goods to the carrier and/or client.

The term of delivery foreseen for the commands is merely indicated and not binding.

Unless agreed otherwise, the other party shall under no circumstances be entitled to call upon the non-compliance of the determined term of delivery.

To claim any damages or a nullification of the agreement.

If Ozaki Tableware B.V. provides the transport of the goods; the costs (transport and insurance) are at charge of the contracting party.

Residual waste generated by packaging is the responsibility of the contractor.

We are able to do drop shipments; extra cost will be applied to the registered customer.

The shipment agency will make 2 attempts to deliver at your warehouse doorstep.

He will leave a written notification if you are not there, to make a new delivery appointment.

20. Production lead time for special produced orders is: 45-70 days shipments. Ozaki Tableware B.V. keeps the right to stop or cancel a delivery.

We will aim to inform you in front if we are able to have more information on production lead times.

21. Products available in stock will be shipped within 2-8 working days, after receive of the order confirmation or settlement from the invoice.

Project base and/or large quantity shipments will have a written confirmation of the delivery with a maximum of 3 month.

22. If products are out of stock we will not list them in the order confirmation, only supplied goods will be invoiced.

WARRANTY23. The warranties for the purchased and delivered goods with manufacture- or importer- warranties apply only the terms by these warranties.

PAYMENT24. All invoice(s) shall be paid upon receipt at Rabobank Assen the Netherlands by TT Banking or cash at the bank desk.

Your settlement from your on line order has to be transfere by our Multi safe Payment online services.

If you apply for an invoice with a credit line or delay in settlement. The management Will conform this by writing.

In case of late payment an interest rate and recovering cost will be applied, without notice in law conforming article 5 02-08-2002.

Further an indemnity penalty will be charged ad 10%, with a minimum of 200 €.

Only Roxxor International business manager is entitled to allow payment facilities.

All invoices B2B will rule by the above mentioned point :7 0% by article 138, Lid 1, Directive 2006/11.

25. Customers who have a credit line or place an order with an order Number will receive a pro forma facture before shipment.

New customers can only settle the invoice by online TT Bank Transfer for their first order.

Only Ozaki Tableware B.V. business manager(s) is entitled to set different payment terms or set different payment delays by written.

Payment terms exclusively for Business partner needs a written confirmation by the Roxxor management only.

Customers who apply for this Ozaki Tableware B.V. credit line will be charged for the 1e administration cost 15,00€.

INCASSO SEPA

26. We can serve you with Incas so (settle your invoice) for International European customers by bank SEPA.

Contact our office for this SEPA payment service or send an email

We will send you in return the apply formulary.

27. Administration-, Cheque- or Banking cost charged to Ozaki Tableware B.V.: Will be charged to the buyer with a minimum of 10,00 €.

TERMS28. The nullity of one of more clause(s) of these terms, have not the consequence of the invalidity of the other terms and the agreement.29. All litigation will fall exclusively under jurisdiction of the Courts in Assen. The laws of The Netherlands will only be applied.30. In case of discussion/interpretation of the terms, the Dutch terms prevail over the French, English and the German terms.