Educational Support

IHP offers multiple educational methods and learning opportunities for patients, providers, managers, and office staff. Each method is designed to enhance the understanding of evidence-based care guidelines, coordinated care, and collaborative relationships. These educational opportunities are ongoing and increase patients’ ability to self-manage their quality of life and chronic conditions. Education for physicians and practice staff also assists the entire medical office staff work more effectively as a team.

Patient Education

Community Resource Guide

Brochures/Booklets

PCMH-N

Preventive Care

Smoking Cessation

Appropriate Use of Services

Emergency Department

Imaging

Provider and Office Staff Education

Medication Reconciliation

Care Coordination

Self-Management Support

Health Literacy & Teach Back

Coding

OSHA Regulations

Health Plan Updates

Policy Development

Customer Service

Care Management

Practice Management

Learning Collaboratives

LEAN Health Care

Medical Assistant

Care Management

Behavioral Health

Provider Services Support

A Provider Services Coordinator assists practices by leading, coordinating, and supporting activities related to provider and facility onboarding, credentialing, and contracting. The coordinator is the primary liaison between providers and health plans for provider participation, routine updates, and claims questions along with being the expert in credentialing, recredentialing, and health plan contracting.

Credentialing & Recredentialing Services

Certified by the National Committee for Quality Assurance (NCQA)

Required for physicians, advanced practice professionals, and other providers

Includes obtaining, verifying, and evaluating credentials and primary source verifications