Wednesday, September 17, 2008

Ans. Archive mails to release space from server and the compact the mail if user have proper rights

2. “User name not found on server” during mail configuration

Ans. Type the correct name if not know correct name then copy and paste the id file name

3. “Remote system no longer responding” during opening mail box

Ans. Check system is in network or not if in network then check it is pinginging the server or not if not then put the correct server name in setting if setting is correct then make entry in hot file for that server if entry is already is there the check the firewall setting it should be off if still problem is there then trace server like this(file>>Preferences>>user preferences>> Ports>>Trace>>trace)If After trace it show connected to server and still ploblem is there then reconfigure lotus after taking proper backup

4. Archive setting tool box not opening

Ans. Connect to sysadmin it is rights issue

5. Name not resolving from address book when type name in new memo

Ans. Exit from lotus and login again if still u found same check location document

6. In archive setting compact tab is not active

Ans. Contact to sysadmin it is rights issue

7. Mail not showing in inbox

Ans. Check view all document and mark unread settings in the edit menu

8. “you have different password on another id match the password of another id” when we Reconfigure Lotus