Knowledge Base

Summary:The BMC default settings in the SCv2000 series models may need to be changed by Dell Technical Support.

Problem Detail:The default IP Address settings for the SCv2000 series is set as the following on both controllers:

IP Addr: 192.168.1.1
Netmask: 255.255.255.0
Gateway: 0.0.0.0

This setting may interfere or cause an IP conflict in the existing network infrastructure and need to be changed. Furthermore, if the 192.168.x.y IP address scheme will be used for the management of the Storage Center, it is highly recommended to change the IP address scheme of the BMC interface.

Workaround:Depending on the existing network infrastructure, a recommended setting would be:

Lower HSN (top canister/controller):

IP Addr: 169.254.0.1
Netmask: 255.255.255.0
Gateway: 0.0.0.0

Higher HSN (bottom canister/controller):

IP Addr: 169.254.0.2
Netmask: 255.255.255.0
Gateway: 0.0.0.0

Dell Storage Manager Client Release 2016 R3.10 and later support changing the BMC IP address, prior releases did not support changing the IP address.
To modify the BMC IP address, on the hardware tab, right-click each controller and choose "Edit Settings", then modify the BMC IP address.

Resolution:Due to the less likelihood of the customer's environment incorporating the 169.254.x.y IP address scheme, this will be preloaded on the BMC interfaces at the factory in a future factory drop update yet to be determined.