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All products on this page are for this store only. If there are no products available, please check back at a later time. Manager's special products are only available in limited quantities and rain checks are not available. Markdowns are taken from regular prices. Some other limitations may apply. Selection varies by store. Online offers may vary.

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A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.

09/09/15

Amazing Service - Amazing Deals

We went to the Sears Outlet in need of a new refrigerator. We were helped by Steve who provided AMAZING service. I thought for the budget we had we'd end up with a bottom of the line fridge, but he found us a great one that we LOVE - all the bells and whistles! We never felt like he was trying to push anything on us, but instead just finding the best for our little budget! He was very patient as we looked for the what we liked and what we could afford. We appreciated his knowledge of all of the appliances and great demeanor. We'll be recommending the Santa Ana Sears Outlet to everyone!

A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.

05/21/15

The best Store Ever!

I was in yesterday to return a dryer and Gerardo helped me in purchasing a new one. I spent over $4000 between the outlet and Sears store so I was over my limit. We had to call the finance department which was no help at all and VERY rude. Gerard was very patient and assisted me in getting my new dryer. Becaseu of my experience whith him I will continue to be a Sears customer, and I hope his manager appreciates his great customer service. He should also be place in an accelerate program to become a manager you need a person like him in charge! thank you Gerardo!

A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.

11/29/15

Extremely Mediocre Service

Good deals, Sellers are nice but need better product knowledge, Was not helped until asked. Seller- Juan promised to take care of an item on the purchase however, did not follow through (disappointing). Customer Service is Key even for Outlets.

A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.

11/02/16

Racist employee

There's an old guy working there he wouldn't even say hello back and wouldn't help me I had to wait for someone else to finish with some other customers and he was nice but I was so mad I didn't even buy anything ... I'm Muslim by the way.

Hello - My name is Joshua Hughes and I am the District Manager for the Santa Ana store. I want to apologize for your recent experience and wish to speak to you further regarding this if you would please reach out to me at Joshua.Hughes@shos.com

11/04/16

S

Sue E.

Verified Reviewer

What is aVerified Reviewer

A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.

01/27/16

Bad merchandise worse customer service

Horrible customer service they sold me a $1800 gas range they said was tested and has never worked it has been 3 weeks and they still have my money and no solution they picked up the range on Tuesday and said it will take 3 days for refund then called me today oops we processed your refund wrong and have to start over how long must I wait for my money and to get a working stove they never answer the phone no one to complain to BEWARE

Hi Sue, My name is Sherri. I am the District Sales Manager. I appreciate your feedback regarding your recent visit at our Santa Ana Location. We strive to provide quality products and services to all of our customers. We value your business and hope you can give us a chance to address your concern. I would like to discuss this with you in greater detail. If you would like to speak to me about this, please email me back at dcso958@shos.com Again I’m sorry for any inconvenience and we look forward to speaking to you soon. Thanks, Sherri

At Sears Outlet, you can save up to 70% off retail prices on all the inventory. So come by and get to know us!

The leader in discounted appliances, tools and home goods, Sears Outlet in Santa Ana sells floor model, discontinued, out of box, and refurbished merchandise, as well as new goods, all in excellent working condition.

Offering the most affordable and reduced-priced appliances, lawn and garden equipment,mattresses and sporting goods in Santa Ana, Sears Outlet also offers the widest selection of goods from brands you know and trust, all at prices that beat other stores’ sales. Don’t forget to check out our great selection of electronics, computers and home theatre. Shop online or in-store and save big!

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