Understanding Your Bill

Receiving your bill for the first time can be confusing and we would like to take a moment to explain what you should expect. Our bills are rendered on the 1st business day of the month and are due on the 25th of the month. The sample below shows an installation occurring on the 8th of the month, which means the first bill received would be almost 2-months of charges.

If you have telephone service you will see the same type of billing with prorated charges from the date of installation and current monthly charges.

You will only see prorated charges when service changes are made to your account after the initial installation.

If you receive your billing statement through SmartHub you will receive an email notifying you it is ready.

Please contact our office at 309.778.8611, email fiber@midcentury.com or stop by our office at 285 Mid Century Lane, Fairview, IL. if you have any questions. We would be more than happy to assist you.

Mid Century provides the region with telephone and broadband Internet services in places where there was previously little or no coverage, and they’ve done it by continually improving and expanding technology while delivering personal, responsive service to every customer.

Fiber to the home (FTTH) or Mid Century Fiber is the delivery of a communications signal over fiber optics to a home or business. This fiber will replace the existing copper infrastructure such as telephone wires and coaxial cable. Fiber to the home is a relatively new and fast growing method of providing higher bandwidth to consumers and businesses, which enables more robust video, Internet and voice services.