1. Obtain your POS credentials from Cayan

To configure Cayan as a payment gateway in Lightspeed Retail, you need to obtain your POS credentials from Cayan. Your credentials would have been sent to you by Cayan via e-mail typically. If you don't have this information on hand, please contact Cayan.

Cayan POS Credentials

Name

Transaction Key

Site ID

2. Set Cayan as the payment gateway in Lightspeed Retail

From the Main Menu, click Settings > Payment Processing.

Click Add Payment Gateway.

You are then prompted to select a gateway. Select Cayan from the Gateway drop down list. The options for the gateway type display.

If you have a multi-store account, under Select Shops, select all the stores that you want to apply the gateway to.

Under Security Options, enable Allow Credits if you want to be able to make a refund to a credit or debit card if a customer doesn't have a sales invoice.

NOTE: When you do this type of refund, you must swipe the card for the refund to take effect. Manually entering credit or debit card numbers is not supported.

Under Credit Card Payment Mapping, for each of the credit and debit card types, select how the corresponding card type will appear on invoices and sales reports. For example, if you created a custom Visa payment type, selecting it from the Visa list will mark all Visa sales as "Visa". If you want to change the names for cards in Credit Card Payment Mapping, you have to have set up the credit card payment type in Settings > Payment Types, so the Credit/Debit button appears in Lightspeed Retail.

Click Save.

3. Install the Cayan certificate on your computer's browser

Install the Cayan security certificate on your computer's Firefox or Chrome browser so that Lightspeed Retail can communicate with the payment terminal. Install the certificate on every computer that you use for processing Lightspeed Retail sales. Depending on your browser and operating system, the steps involved will differ:

4. Connect the terminal to your network and get the IP address

The Genius Handheld payment terminal is connected to your network using Wi-Fi. By default, your network assigns a dynamic IP address to your terminal. You will need to know this IP address to add the terminal in Lightspeed Retail.

You can also assign a static IP address to your terminal. This may be a requirement for your network. It can also ensure that your terminal's IP address stays the same if you experience network connection issues.

Connect the terminal to your network

To power on or wake the terminal from sleep mode, press the powerbutton on the top of the terminal.

To unlock the terminal's screen, swipe the lock icon in any direction.

On the terminal's home screen, tap Settings > Wi-Fi.

If Wi-Fi is not on and blue at the top-right, swipe the toggle to the right to enable it.

From the list, tap your network's name.

Enter your Wi-Fi password.

Tap Connect.

To return to the home screen, tap .

Find the terminal's IP address

From the device's home screen, tap .

On the top-right, tap to open the Admin screen.

Take note of the IP address displayed under My IP Address. You will need it to add the terminal in Lightspeed Retail.

To run a network test, tap TEST.

If the network test displays Pass, tap OK.

To return to the redGenius by Cayan idle screen, Tap .

Assign a static IP address to your terminal (optional)

To power on or wake the terminal from sleep mode, press the powerbutton on the top of the device.

To unlock the terminal's screen, swipe the lock icon in any direction.

On the terminal's home screen, tap Settings > Wi-Fi.

If Wi-Fi is not on and blue at the top-right, swipe the toggle to the right to enable it.

From the list, tap your network's name.

NOTE: If your network's Status displays as Connected, tap Forget and select it from the list again.

Enter your Wi-Fi password.

Swipe up and select the Show advanced options checkbox.

Swipe up and from the IPv4 settings drop-down, select Static.

Swipe up and in the IPv4 address field, type the static IP address you want to assign to your terminal.