It is 4:35 p.m. on Monday July 25th. The current on-air personality is demonstrating an exceptional amount of insensitivity regarding the heat. He just referred to a caller as "normal" because she enjoys the heat. So people who suffer from extreme heat are abnormal?

Let's see how he feels if one of his grandparents dies in an oven-like apartment, or a loved one suffers an acute asthma attack due to air pollution. Let's also see if he changes his tune if he loses his indoor air-conditioned job for an outdoor job like roofing or road construction. This weather is no laughing matter--it kills! Would he belittle those who discuss extreme cold when it takes the lives of homeless people?

I would expect this kind of garbage from Fox radiobut not a Canadian broadcaster.

I heard the entire schpiel. However, your little caveat at the beginning was quickly obliterated when you later described the one female caller (the one who was rejoicing in this 96F heat) as "normal." Using such a loaded term can only leave some people feeling excluded. To me, this is the equivalent of calling a recent immigrant to Toronto (say, from a hot country in Asia or Africa) "abnormal" for having trouble coping with sub-zero temperatures in January. Editorialize all you want about how we shouldn't complain about the weather. I agree with you. Just be ready to be questioned when you use a term like "normal."

A few decades ago, it was considered "normal" for the infirm to be sterilized, Aboriginal people to be put in Christian schools against their will, and for homosexuality to be in the criminal code.

Personally, I think Margaret Atwood had it right when she wrote The Edible Woman. The novel is set in a Canadian city that is all but named as Toronto, and she wrote that it was "too hot in the summer and too cold in the winter." Amen.

OK, I made up that last word. Apparently this radio station didn't have a cooling station (or anything cool about it at all) because everyone there was going about their "normal" business, stoking the fire so that they could warm up around it while it was 35 degree celcius WITHOUT the humidity outside.