After getting the "royal runaround" from another dealer in the Atlanta area, my husband and I happened upon Troncalli Subaru. What an amazing experience. They did not have the Forester that I wanted, but offered to special order it for me. We placed an order that day for "Lucy" our new red forester. They kept us informed as they received the Vin# and that it would be about 4 weeks more. "Lucy" arrived in 6 weeks from order date. Not only that, the price that we got for her was great, the purchasing time was not stressful at all and we really felt no pressure from start to finish. They spent so much time making sure that we were happy and informed of all of "Lucys" parts and gadgets. We could not be more pleased by all of our purchase experience. It was so low key and yes it was a fun and happy experience. Subaru Bob was so much fun and so knowledgable about the Subaru brand and parts and procedures. He even took us in and introduced us to the service dept people and scheduled our first oil change. Mike made all of the money part easy and low key as well. He was so personable and not like a "normal" pushy sales person at all. We had already been preapproved for the loan but he was able to match our great rate and make it easier. We love "Lucy" and we have found our forever car dealership ! Thanks Troncalli you made us feel like family!

Excellent service from the Parts desk. 1st order was for pickup and they were very helpful. 2nd order was for delivery and parts came in just two days, exactly as ordered. You have to be careful as there may be multiple part nos relating to different models and it isnt always clear. You must make sure to check the compatibility list at the bottom of the page. The confusion is not Glanzmanns fault, but the way Subaru has set up all of the parts websites throughout the US. Cost was very good for a dealership and they are cheaper here than other parts of the US, which is unusual.

Saw the car from an on line ad from Bob Wade Auto World. The car was described over the phone and was exactly in person as it was described over the phone. All the information on the cars history was pulled and given to me the phone and a copy in person. Everyone was very friendly and I did not feel pressured to buy the vehicle.

I brought my vehicle in to check for a "chirping" sound in the engine. The technician (Jo Jo) expeditiously attended to the vehicle and provided an excellent explanation of the sound and offered several courses of action - very knowledgeable and attentive. The service department would be a reason to purchase a vehicle from this dealer.

Linda Manning was an extremely professional and helpful salesperson. Everything was handled with the utmost care and our car buying experience could not have been better. I will definitely recommend Linda and Riverhead Bay to all of my friends and family. Thank You

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