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What is User Experience?

Abstract

This chapter discusses the field of usability and UX, its background and its history. Definitions are included. A case study on the first Kodak camera demonstrates a successful UX (and usability). Discussion of the field includes its growth through professional organizations.

Keywords

Human factors

Design

User experience

Usability

Technology

Strategy

Men have become tools of their tools.

Henry David Thoreau

Usable Technology Can Change the World

Properly designed technology that is centered on the user experience (UX) can make a positive difference in many domains. For example, a medical device that is easy to use can save lives. Voting machines that help a citizen easily and securely vote for the ...

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