Crozscore:

Crozscore:

Software Description:

Our 18,000 customers of all sizes, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, and create a convenient, deeply personal relationship a conversational relationship their consumers.

Software Description:

Bopup Messenger is a instant messenger designed for business use that helps companies in any sphere to organize and improve their IM and real-time communications over LANs, WANs and large networks including connections over Internet. It works within an IM server and provides encryption of personal instant messages and group file transfers. That makes private conversations and user collaboration more safe and secure.

The messenger offers a great functionality on sending and receiving instant messages with formatting font and color, insertion of URLs, links and emotions (smileys) into the text of messages. Since the communication is organized via a central communication server then an offline messaging and document exchange are provided. Bopup Messenger sends messages and files even a recipient is not available and receives stored offline data from the communications server. New versions are automatically downloaded and installed from the instant messaging server so there are no needs to handle installations and deploy updates manually on user workstations. This IM client has a built-in branding support that shows a company logo uploaded on the server in the messenger interface.

Since Bopup Messenger is intended for use in organizations and business environments it offers various authentication methods to secure connections and to login to the IM network. For small networks the Simple or Login/Password authorization can be chosen but for large networks based on a Windows Domain architecture the Windows Authentication mode is more preferred. The messenger also supports Terminal Server and Citrix so multiple instances can be run on the same server/computer.

Many options allow to tune and set up the program for the best way. Bopup Messenger can be also distributed and installed with a set of non-modified settings. MSI installation package for deployment via GPO (Active Directory) is also available for download. A client for Android platform is also available.

Software Description:

Bopup Communication Server is an instant messaging server for private IM, internal chat and secure collaboration over corporate and business networks. It provides Active Directory support and integration, message and file archiving, offline messaging and document distribution with a strong encryption of transmitted data. The server offers various authentication modes to accept user connections, manages user groups from a single place, supports and handles easy and very effective distribution of documents and important events from the IM server to employees and users.

Since the communication server is designed for business and enterprise-level environments it is intended to install and organize a private and internal chat system and real-time communication platform for companies with no outside access too. Bopup Communication Server is easy and fast to set up which takes about few minutes to get completed. It comes with embedded SQL server to host its database or can be installed using an existing MS SQL Server software.

The communication server includes a built-in functionality to upgrade IM client software with uploading new versions of the messengers on the server. End-user messaging applications can be also distributed and deployed with pre-installed settings and options that reduce the overall time of software setup. And the IM client branding feature lets upload company's image, logotype on the communication server and show it in the messenger's interface. It is highly important for companies and organizations that want to get their messaging software in a unique corporate style. In addition to Windows/Android IM clients, the server also supports custom instant messengers and applications that are built using IM Client SDK (Software Development Kit) which provides components, libraries, and programmer documentation.

Bopup Communication Server is offered for FREE to companies and offices that are interested in a small amount of the IM client licenses.

It is generally used for intelligent online customer engagement. By using LiveEngage - LivePerson's cloud based platform - brands have seen improvement in customer care including lower costs and higher CSAT scores as well as an increase in sales.

What platforms does this service support?

Web-based service. Mobile version is available for Android and iOS.

FAQs:

Does this service offer multi-user capability (e.g. teams)?

The messenger supports Terminal Server and Citrix environment so the software can be used by several users simultaneously on the same computer. In addition to this, and according to the server settings, the messenger app can be run using same user credentials on different devices and workstations (concurrent sessions for same user ID).

What platforms does this service support?

The server-side application runs on Windows PC platform and require MS SQL Server software (can be used and installed as built-in part). The client apps are available for desktop and Android devices.

Does this service offer guides, tutorials and or customer support?

Technical support is free for lifetime period and is offered via e-mail and Live Chat form on vendor's website.

FAQs:

Does this service offer guides, tutorials and or customer support?

Online documentation is available at http://www.bopup.com/onlinehelp/server/getting_started/overview.html Here is also a live demo IM server running on http://www.bopup.me that can be used for end-user client messengers in order to see how instant messaging works without installing and configuration a stand-alone instance of Bopup Communication Server.

What platforms does this service support?

Bopup Communication Server works on Windows PC platform but end-users can use messenger applications on Windows desktop, Android and even on MacOS platform (using Wine environment).

Who are the main user groups of this service?

IM services provided by Bopup Communication Server are designed for a wide range of businesses. It could be important for healthcare and medical organizations because the software is HIPAA compliant.

What are some applications this service is commonly used in tandem with?

Bopup Communication Server required a SQL Server to host all data and store message and file transfer log for arhiving and review purposes. SQL Server can be installed smoothly within an initial installation of the messaging server as a part of a whole application. We offer packages with built-in Microsoft SQL Server 2005 Express and SQL Server 2008 R2 Express. If a customer already running a SQL Server then that database server can be choosen during setup instead of built-in ones.

Does this service offer an API?

The IM server supports Bopup IM Client SDK that is available for C/C++, C#, Visual Basic and VBA development platforms. The SDK allows to use API and build a stand-alone software applications, or integrate secure chat functions in existing apps that will be able to connect and use IM services over communication server.