Hi, it sounds like you’re on the quest Crystal-matic (http://www.wizard101central.com/wiki/Quest:Crystal-Matic) -- make sure you visit the Atheneum Portal first before you visit Milos Bookwyrm. If this still doesn’t work, the best advice I can give is to contact support@wizard101.com. They’ll be able to review your quest and see if there is a more serious issue blocking your from progressing in game. Keep us informed and enjoy your adventures in Dragonspyre, young wizard!