several times is stop responding to the remote Control and the button on the TV.

The program on the TV is still running, but to change the channel/settings or switch OFF TV i have to unpluged 220 V AC.

The shop have replaced the TV, but the new model have the same error.

No problem when i watch the Analog channels.

Hi Djarne.

1. Could you please confirm to me what software version that is installed on the TV?
2. What are you watching when this is happening?( TV> internal tuner/ external tuner, USB, Blu-ray etc)
- if TV, what provider do you have?
- If internal tuner, are you using CI+ module?
3. How often do you experience this?

Please make sure you have updated to the latest software version 2.18. This can be found here: http://bit.ly/19grWEs together with instrutions.

@Djarne
Please make sure you have update the TV to this software too.

Best regards,
Benedickte

I'd like to participate in this discussion. I have the same problem, with CI+ or analog the TV software is unbearably slow. It often does not respond at all and if it does it takes 2 or more seconds to perform the action. This happens while opening a menu, navigating a menu but also when switching channel. Not rarely it even freezes completely. It seems to happen more heavily and more when a moving channel is on in the background and it seems a bit swifter when on a radio channel, but the reaction is still unbearable.

The software on the TV was already 2.18 (just got it a week ago) but tried updating nevertheless, didn't help of course.

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