Our Approach

Our way of working with each person is the synthesis of multiple approaches with an appreciation that no part of the body functions in isolation. This more global or holistic perspective allows us to get to the underlying reason for why an injury is there. Once the primary issues in the body have been identified, we use manual therapy and exercise to bring the body back into balance.

What is exciting about this—beyond helping a chronic injury to finally heal —is watching people get their lives back and seeing that their quality of life is better than it ever was before.

We are committed to helping people to be pain free and to achieve more than they thought they could. We also want people to know and experience that their bodies can actually improve and feel better as they age. We want to dispel the myth that aging has to be painful and limiting—because it doesn’t. We have patients all the time say that they had no idea they could feel so good. So how do we make this happen?

We have learned that if we deeply listen to our patients and their bodies, they have the answers regarding what they need to heal. While we bring all of our years and education to the table, what really makes the difference is acknowledging and honoring the wisdom that inherently lies within our patients. Our job is to ask the right questions, be very thorough in our evaluation, and choose the right treatment approach, and essentially access the wisdom of the body that is available to us . The science of what we do involves (1) identifying the contributing factors causing an injury or pain syndrome, (2) discerning how and in what order to address these findings, (3) providing precise and necessary care to facilitate healing. In this process, we help individuals discover what is possible for them to achieve and it often exceeds their expectations. The art is being able to listen and know exactly what someone needs in each moment to regain pain free movement and strength as quickly as possible. While many people may have the same injury or surgery, they each have their own unique nervous systems, skeletal alignment and movement patterns based on their genetics, past injuries, personalities and life experiences. Therefore, no two people are ever treated the same in our clinic.

On the surface, what we see is how the body has adapted to everything that it has experienced. When we treat the adaptations, we provide temporary relief. When we go deeper into the system to determine the root of the problem, this is where lasting and even transformational change and healing happen.

Our deep listening and attention to detail that I am speaking of starts from the moment someone comes in. We look at their gait and movement patterns, as well as their alignment, and we listen to what they say and how they say what they say. Every patient also gets thorough muscle testing to discern power and strength as well as the brain’s ability to recruit each division of a given muscle. This can reveal why a chronic hamstring injury (with six divisions) or tendonitis somewhere else in the body will not heal. Once alignment is sound and all the muscles are working well we work on movement reeducation and muscle firing patterns. This is what makes our treatments hold and helps people feel better than they did before they became injured or in pain.

What is really amazing to witness is that when our patients’ structure and alignment improve, their bodies get more efficient in how they move, and their perspective on how they see and relate to the world shifts. They have access to more vitality, strength, and power in their bodies which supports them on an emotional level and ultimately supports their being in all it’s dimensions. We are honored and privileged to witness and be a part of the growth and enhancement of our patients’ lives.

The level of attention to detail and appreciation the body’s interrelatedness is what allows us to achieve quick results and to help people who have been everywhere else to find answers about why they are in pain and to enable them to return to doing what they love.

We invite you to experience this new dimension in physical therapy!

“I confidently refer patients to Rebecca. Not only is she the best physical therapist I have experienced, she also has incredible enthusiasm, studies rigorously, and is always searching to learn more. Most importantly, she always radiates love.” – Dr. John Bandy

Apprenticeship

This is an opportunity for physical therapists who are seeking mentorship to advance their skills in the art and science of physical therapy. It is a match therapists for who are already excellent clinicians but are hungry to grow and stretch beyond what they currently know and have been exposed to. It is also a match for therapists who would like the opportunity to treat patients in a fee for service facility where they are completely free to put all of their focus and energy into patient care.

Meet our Previous Apprentices

Kim Sterrett

Kim Sterrett, PT, LMT, graduated from the University of Kansas School of Medicine in Kansas City, Missouri and has been practicing Physical Therapy for 24 years. She has enjoyed working a variety of therapeutic settings including Orthopedic/Sports Medicine, Post-surgical, and Geriatric care. In 2006, Kim achieved a license in Massage Therapy and advanced training in Craniosacral Therapy along with other energy based modalities. She started Awakenings Massage, LLC, a private massage practice in Kansas City, Missouri, where she worked until September of 2009. In her search to expand her knowledge of rehabilitation techniques and biomechanics, Kim moved to Austin, TX and discovered New Dimensions Physical Therapy and it’s owner, Rebecca Kern Steiner.

“I have had the incredible privilege to enter into an apprenticeship program with New Dimensions Physical Therapy. During this time, I have worked side-by-side with Rebecca Kern Steiner to learn an approach to physical therapy and the human system that has enhanced my skills beyond any training I have been exposed in my 24-year professional career. The experience has expanded my mind in understanding how profoundly the musculoskeletal system is interrelated and how to apply my evaluation and treatment techniques to a biomechanics perspective. Rebecca’s knowledge of anatomy, biomechanics, muscle testing, and the body’s ability to process through physical and emotional challenges is beyond compare. I’ve learned skills in assessing and retraining subtle muscle recruitment patterns in functional and athletic activities that make a significant difference in the efficiency and accuracy of body movement patterns. Rebecca has spent years researching, understanding, and educating on the biomechanics of the foot and ankle and has developed a method of orthotic evaluation and design customized to individual needs. My observational and manual skills have grown significantly, allowing me to see way beyond a patient’s primary symptom or pain issue to discover the cause of imbalance and stress. I now have tools to help people reach goals faster and improve their function beyond what they were able to achieve in other PT settings. I am more confident and competent working across a broad spectrum of patients, ranging from those with common functional challenges to individuals with more specific and intense issues often faced by high-level athletes. This approach to the whole person assists all patients in reaching goals and becoming balanced, strong, functional and confident in their lives, activities and sports. Documentation of findings and treatment as well as constant reevaluation and assessment of the body at each visit is a strong focus of Rebecca’s practice and she teaches this with patience and consistent examples. Overall my experience at New Dimensions has been priceless in my life journey. I have been blessed to work with such a knowledgeable, caring individual and her staff and I’m excited to carry on this knowledge into my future life and Physical Therapy practice.” – Kim Sterrett PT, LMT

Laura K. Wilson

Laura K. Wilson, PT, DPT, CEAS, CWT graduated from Iowa State University in Ames, IA with a BS in Psychology in 1992. She graduated with an MS in Physical Therapy from the University of Osteopathic Medicine and Health Sciences in Des Moines, IA in 1999 and later returned to complete her Doctorate of Physical Therapy in 2004. She is a Certified Ergonomics Assessment Specialist from the Back School of Atlanta and is a Certified Weight Trainer through the International Weightlifting Association. She is also an advanced level practitioner of the Barnes method of Myofascial Release.

“When I first came to New Dimensions, I was a good PT already, with lots of great skills and techniques. I was capped out at my previous employment; I felt uninspired, unchallenged and stagnant. I chose to step into the river flowing from Rebecca. I knew I would be placing myself on the bottom rung of a new ladder, yet was content to learn and grow in a new way.

There were many new skills to learn with Rebecca, from detailed movement analysis to clinical kinesiology, which in and of itself is an ongoing development. Then there was foot and lower extremity mechanics and orthotics. I never had an appreciation for how much the foot impacts the whole until I experienced the need for orthotics myself. Not only did they relieve the low back, hip, knee, ankle and foot pain that I acquired when I began sprint workouts, but they allowed my pelvic floor muscles to release in a way that all the pelvic floor work in the world could not achieve long-term. Orthotics expanded my pelvic floor practice — who knew that would happen?!

Personally, I was extremely intimidated by Rebecca’s prowess as a PT. I’d never encountered someone so much like myself, yet running at high octane levels. My own fears and performance mentally were shaken to the core; eventually crumbling. Sweet Rebecca, the whole time, gave me space to have the fears, the competitive spirit, the jealousy, and the worries of not being good enough. She patiently waited, when necessary, stepped in with advice for treatment or a hug or encouragement. She always knew the right mix. She is a true mother, full of love and grace. She leaks the goodness of God over everyone. You simply need to be in her presence for but a moment to understand on a cellular level, who this special woman is.

To anyone who seeks to step into her nest, you will learn fabulous techniques, skills, and details within details. However, you will learn far greater things about yourself, your values, identity as a person and your place in the world as a healer, not just a PT. If you seek it, you will find it here. Pursue after it, and it will chase you down. While I am sad to leave, I know that an eaglet has a season in the nest before it must leave to exercise the new wing span and strength it has gained while in the protection of the Eagle. I feel so prepared to take on anything. I’ve been shown what is possible; now, I am ready to fly and create a new nest in Colorado.” – Laura Wilson DPT

History

New Dimensions Physical Therapy was founded in 1995 by Kimber Cavendish, MS, PT, and Vicki Faust, MBA, CPA. The clinic filled a need in Austin by offering patients a continuum of care that bridged the gap from rehabilitating an injury to achieving a full return to sports and prior activities. This quickly evolved into helping patients with chronic pain who, rather than having fitness goals, desired to live simply without pain. Additionally, the clinic sought to raise the standard of care by offering one-on-one sessions with leading physical therapists devoted to the highest level of care. New Dimensions took another bold step forward to insure that the focus was 100% on the patients, by stepping out of the traditional physical therapy model and designed the business as a private pay practice rather than contracting with insurance companies. While patients can still file their claims with their insurance for reimbursement, it allows all of the therapists time, energy and attention to be on patient care. Our contract is directly with our patients. These intentions continue to define the clinic today. New Dimensions Physical Therapy has been owned and operated by Rebecca Kern Steiner PT, OCS since 1998. She expanded the clinic’s mission to take the art and science of physical therapy to the next level. This included:

an applied understanding of the musculoskeletal system’s interrelatedness

advanced diagnostics to determine the underlying reason for a pain pattern.

detailed biomechanics assessments of reoccurring injuries

custom orthotics designed to improve the alignment of the body as a whole

Today, New Dimensions Physical Therapy offers a staff of therapists with various specialties who assist in meeting our patient’s needs. The success of the business continues to reflect New Dimension’s commitment to excellence.

Mission Statement

Taking our practice to the next level to by constantly learning, growing, and empowering ourselves with the capacity to provide the quickest, most lasting results possible. To master the art of meeting people where they are and helping them get to where they want to be at the pace that matches their needs. To help each person to be aware of how to address potential issues in their body so that they can experience the possibility of feeling their bodies improve with age. To recognize the dimensions of body, mind, and spirit when we guide our patients through their healing process.

Community Outreach

Free Injury Screenings

We invite you to have your injury evaluated and to receive recommendations on how to resolve it.

Cost: $65 (Must sign-up at Luke’s Locker and pay in advance by check or cash to reserve a spot.)

Phone: 512-482-8676

Seminars and Clinics

2014

Dr. Ben Shook was invited to speak to the Ehlers Danlos group. He gave them information on the difference between over the counter verses custom orthotics. He shared with them how custom orthotics can be particularly helpful for people who have Ehlers Danlos as they provide stability and help give structural support to joints that have excessive laxity.

Rebecca Steiner was invited to speak at the USA Climbing Coaches Symposium in Atlanta Georgia on the Prevention and Treatment of Rock Climbing Injuries.

Staff

Credentials: Rebecca graduated first in her class from the University of Kentucky in 1988. She started her career in Houston at the Texas Institute for Rehabilitation and Research where she specialized in treating people with spinal cord injuries and developed her skill working with professional ballet dancers and musicians. In 1994, Rebecca completed a two-year orthopedic residency program and was nationally certified as a Specialist in Orthopedics in 1995. She has lectured at universities in the US and China, taught post graduate continuing education courses for physical therapists in myofascial release, orthotic design, lower extremity biomechanics, foot and ankle rehabilitation, and has had her research published in the Journal of Orthopedics and Sports Physical Therapy. In the last several years, she has been integrating several advanced new disciplines into her practice as a physical therapist. For instance, she became a certified Aston Patterning Practitioner in 2009 and a certified Somatic Experiencing Practitioner in 2013 (each requiring 3 years of extensive training). Additionally, she has been immersing herself in the study of Clinical Kinesiology since 2006. Rebecca has been the owner of New Dimensions Physical Therapy since 1998. Specialty: For the past 26 years, Rebecca has specialized in assessing and treating complex injuries and pain patterns. With her thorough, multidimensional approach, she is skilled at helping people who have not improved with care they have sought elsewhere. She is a biomechanics specialist and is exquisitely skilled at analyzing alignment and movement patterns to see how force translates through the whole musculoskeletal system. This is one of the diagnostic skills that helps her identify the root of a problem and alleviate pain. She has also been designing custom orthotics since 1995 to improve alignment and biomechanics throughout the entire body. This unique approach to designing orthotics has been helpful to athletes as well as to the general public (from pediatrics to seniors). Rebecca’s approach to physical therapy is to balance the body with manual therapy, facilitate appropriate muscle firing patterns, reeducate neuromotor movement patterns, and design specific exercise programs to allow for pain free movement with ultimate efficiency. She is skilled in treating elite athletes including runners, triathletes, rock climbers, tennis players, golfers, and dancers as well as patients with fibromyalgia and chronic pain. Consulting: Rebecca shares her unique perspective as a consultant for other physical therapists, Yoga and Pilates instructors, chiropractors, and personal trainers, as well as psychologists/psychotherapists. When these practitioners have reached a plateau with their clients or sense that the root of a problem has yet to be identified, she provides a thorough evaluation, guidance, and a new perspective that has been a rewarding and learning experience for all involved. Intensives: Her practice has evolved into one where patients come from out of state for intensives to jumpstart and re-direct their healing process. She looks forward to one day doing intensive healing retreats with her patients in Hawaii. If you are interested, please let her know. Personal Statement: “My appreciation for the human body and passion for physical therapy began through my experience as a competitive gymnast. My love for movement and strength was reinforced through rock climbing over the past 25+ years. My goal as a therapist is to teach patients how to strengthen critical muscles, become more aligned, and to refine their ability to move with increased grace and efficiency. In particular, I look at how alignment and motion in one area (e.g., the foot) affects other regions (e.g., knee, pelvis, spine). This holistic approach has made the greatest difference for my patients and it is so fulfilling to return someone to his or her sport or daily life not only pain free but with improved performance.” Outside of the office: Rebecca loves to play as hard as she works. She loves to run, rock climb, cycle, swim, surf, travel and backpack with her family in the mountains. She has practiced Iyengar Yoga for 23 years and centering prayer for 14 years. These practices help her meet the challenges of balancing self-care with a career that she loves, in addition to being a committed mother and wife.

Ben Shook, PT, DPT, COMT

Credentials: Ben is a 2010 graduate of the doctorate of physical therapy program (DPT) at Texas Tech University Health Sciences Center. He previously worked at ProActive Physical Therapy in Tucson, Arizona for 2 years focusing on training with the International Academy of Orthopedic Medicine (IAOM). He is a certified orthopedic manual therapist (COMT) and is currently working towards his fellowship with IAOM. At ProActive Physical Therapy he worked closely with pain physicians to provide an integrated approach to managing difficult orthopedic pathologies. He often consulted with local physicians to recommend possible pain management interventions when necessary. He has been with New Dimensions PT since 2012 and has trained as an apprentice under the direction of Rebecca Kern Steiner PT, OCS. Specialty: Ben has focused his efforts as a lower extremity specialist to work with an athletic population both in Austin and the Tucson area. Ben is focused on working with movement patterns and assessing in fine detail how well a person moves as a whole and in everyday life. He is skilled at treating runners, cyclists, and high school and collegiate athletes. He also has a great interest in working with complex spine patients to restore movement and function. To complement his manual therapy and corrective exercise program, he has trained in the practice of dry needling (TDN) with renowned teacher and master Dr. Yun-Tao Ma and become certified with the American Dry Needling Institute. Additionally Ben specializes in making orthotics, working directly with Biomechanical Services in Brea, California to customize each pair. His custom orthotics can be made to fit almost any type of shoe including most running shoes, dress shoes, cycling cleats, and even boots. Personal Statement: “I have an appreciation for the intricacies of movement as a result of my personal experience as a collegiate athlete. I am always amazed at what is possible when people begin to move out of a place of fear and avoidance and into a place of restoration and healing. The body was meant to move freely and just because it isn’t right now doesn’t mean it can’t in the future. My goal with all my patients is to get them to transition to a place of empowerment where they take control of their own bodies. I am constantly amazed by what happens when they are able to do this.” Outside of the office: Ben enjoys traveling with his wife Meredith to explore the great outdoors. He enjoys endeavors such as cycling, running, and kayaking across central Texas. When not traveling, Ben brews his own beer and loves to sample beers from all over the world. Ben also enjoys learning random trivia with no real purpose.

Anne Smith MSPT

Credentials: Anne received her Bachelors of Science in Kinesiology from the University of Texas in Austin in 2004 and a Master of Science degree in Physical Therapy from Texas State University in 2008. Throughout her physical therapy career she has pursued and completed extensive course work through the Herman and Wallace Institute of Pelvic Health. Specialty: Anne has been practicing physical therapy for 6 years, specializing in pelvic health, and is passionate about helping patients improve quality of life. Anne works with patients of all ages (pediatrics to geriatrics) who are dealing with pelvic pain, sexual dysfunction, continence and constipation issues. Her focus is on addressing musculoskeletal dysfunction, muscle strength and recruitment imbalances that can alter sexual function, continence as well as general bowel and bladder health. Personal Statement: Anne believes that optimum pelvic health allows a person to enjoy life free from pelvic pain and dysfunction that can impact intimacy and quality of life with frequent trips to the rest room for urinary or fecal leakage. Anne is committed to the idea of wellness for children and adults of all ages and feels pelvic health is a critical piece of this puzzle often overlooked. Outside of Work: In her free time Anne enjoys taking advantage of all Austin has to offer, particularly the running trails and the great food. She shares these experiences with her husband, son and their dog. The cats stay at home.

Mark Barber P.T.A.,L.M.T. Cert. Aston-Patterning® Practitioner

Credentials: Mark attended the University of Texas at Austin and Austin Community College and has been has been practicing Physical and Massage Therapy since 1984. His first 11 years of practice were at St. David’s Hospital, and he has been in private practice since 1995. In the mid to late 80’s through the early 90’s, he co-taught continuing education classes with Hutchinson and Associates in Myofascial Release and Soft Tissue Mobilization. Mark has studied Aston-Patterning® with it’s developer Judith Aston since 1992 and is Certified through the advanced level and as a faculty member has been teaching for the Aston Training Center since 2006. Specialty: Mark owns New Dimensions Healing Arts where he works with his daughter, Caitlin Grybel MS, L.Ac. and with New Dimensions Physical Therapy. He works primarily with acute and chronic pain and also enjoys working with clients interested in performance enhancement and experiencing more ease in their bodies throughout their daily and recreational activities. He emphasizes a whole body approach recognizing that each person is a unique individual requiring a treatment approach taylored to their own unique needs and interests. Mark’s therapeutic approach is eclectic with Aston- Patterning® at the heart of his sessions, but Craniosacral Therapy®, Myofascial Release®, Visceral Manipulation and the many other disciplines he has studied since 1985 are utilized to achieve the best possible outcome for his clients. Personal Statement: I began my career in Physical Therapy after having recovering from being a quadriplegic which resulted from having had Guillain Barre Syndrome. Though my muscle function returned I was left very weak. After I began working in the hospital for about 1 year, I developed chronic back and neck pain for which traditional Physical Therapy alone was not very helpful. This lead me into a personal exploration to find alternative approaches that could not only help me, but also help the patients I was drawn to work with that were also dealing with chronic pain. Thankfully, I returned to living a pain free life and became much stronger than I had ever been before my illness. Now it gives me great pleasure to help others as I had been helped. I have been a “Wounded Healer” which gives me true insight in to what my clients are going through and compassion that comes from having been there myself. Outside of Work: When he is not working, he enjoys exercising, reading, movies and mostly spending time with his family, especially his Grandchildren. He is a consummate Homebody.

Terri Mitchell BA, PTA, ATRIC

Credentials: Terri Mitchell has been a Physical Therapy Assistant since 1991. She graduated from the physical therapy program at ACC in Austin, Texas following a short career in public relations. Her first degree was a BA in Radio/Television from the University of Houston. Terri went back to school after deciding that she wanted to expand her fitness career and become a PTA, specializing in aquatic therapy. Since then, aquatic therapy has been Terri’s focus. She served as an instructor/trainer for the Aquatic Exercise Association for 25 years, traveling to 49 states to teach water fitness instructors about the benefits of the water and how to design effective and safe classes. She has been a faculty member of the Aquatic Therapy and Rehab Institute for 20 years, teaching courses to Aquatic Therapy Professionals on aquatic therapy techniques for persons with joint replacements, back pain, complex shoulder problems and more. Most recently, she was chosen as a Trainer of the AquaStretch, which is a manual technique for releasing scar tissue, adhesions and other connective tissue that causes pain, preventing patients from moving forward with exercise or therapy. Specialty: Terri has focused on aquatic physical therapy with an emphasis on using the aquatic environment to help patients with joint replacements, back pain, shoulder problems, neurologic challenges, chronic pain, and conditions where movement is enhanced and nurtured in the aquatic environment. She has studied and mastered aquatic therapy approaches including Watsu, Bad Ragaz, AquaStretch and Ai Chi. These manual therapy techniques are profoundly effective at relieving pain and tension held in the muscular and nervous systems. Terri specializes in proprioceptive neuromuscular facilitation (PNF) and incorporates this in her aquatic therapeutic approach to increase strength and mobility. She and a colleague also wrote a manual on using PNF in the Pool, and produced a complementary continuing education DVD. Terri also enjoys teaching aquatic fitness classes in Austin, celebrating holidays and special occasions to keep fitness fun. She created Aqua Plan It, a CD with photos, activities, music playlists, and more, as a guide for aquatic fitness instructors to have more fun in class. Making therapy Fun is definitely one of Terri’s specialties. Personal Statement: Terri is a trained Stephen’s Minister and uses her listening skills to help her patients through their temporary situation with their physical body, which many times manifests into an emotional one. “When people are in their bathing suits, they are exposed on many levels, and are able to open up and get out words and thoughts that are holding them back. They are safe in the pool, and it’s great to be trusted.” I love helping people have fun in the water, and moving in ways that are more difficult on land. I am a car accident survivor, and was able to rehab in the pool, myself, so I understand the guarding, the frustration, the length of time to heal. With time, prayers, and a sense of humor, healing does occur, and I’m happy to help that process in the pool. Outside of Work: When not in a fitness class or therapy pool, Terri likes to kayak, cook, hike, read, or travel. She has had the opportunity to go to several countries including Korea, Japan, Israel, Spain, UK, Canada and Australia to teach various aquatic fitness and therapy courses. When in those countries, she likes to go to the local grocery store and survey the various food items that are similar and different to what we have here in Austin, or the US.

Sarah Irwin, BA, LMT, Aston Practitioner

Credentials: Sarah got her BA in dance from UMKC in 1975 and has been a professional dancer/choreographer for 30 years. She started teaching Pilates at the Houston Ballet and has continued teaching for over 28 years.. Sarah was a faculty member at the Pilates Institute of London, teaching Pilates instructors globally in Holland, Russia, Italy, England, Scotland, Mexico and the United States. In 2000 she got her massage license and started her study of Aston® Patterning. She became a certified Aston® Practitioner in 2009 and is the owner of Aston PilatesWorks. Specialty: Since childhood she has spent her life studying movement and body awareness. Her passion lead her to create two companies, NovaMama and Physical Theatre Dance Company. She was known for her athletic and emotional charged performances using movement for the ultimate expression. She was also known for her collaborations with other actors, musicians, poets and visual artists. As a choreographer and performer, she possesses an innate ability to see patterns of movement intuitively knowing how to guide others toward their most optimal body by using creative, corrective therapeutic exercise. Using Pilates to teach Aston Patterning, she is able to fine tune and change compensating patterns to support the body with balanced strength and flexibility. Personal Statement: Combining her skills with the New Dimensions’ PT’s, carries on her love of collaboration and being part of a team. She is inspired to create movement for each individual patient that matches their work, passion and lifestyle. With a rich background in dance, fitness, yoga and Pilates matched with Aston® Patterning, her amazing skill set enables her to assist each client in rediscovering the joy of movement. Exercises are specific to each person’s goals promoting awareness of how their body feels and patterns present in each phase of movement. “It is a collaboration between the two of us to that guides us to find the right path of movement that feels good in your body, provides change for the better and lets you move forward in comfort and strength.” On a constant search for knowledge in bodywork and movement, she believes that going beyond what she has mastered is how she continues to grow. Outside of Work: When she is not working she is gardening, swimming, hiking with her two rescue dogs, practicing Natural Horsemanship with her horse Enso, boot scootin, looking for a pool table to play or just dancing physically or in her head. “Always dance … even if it’s in the privacy of your own space!”

Lynette Patton, Office Manager

Lynette Patton is our amazing office manager who is truly the backbone of our practice. She is as caring and compassionate as she is skillful with all of our office details. She will make sure that you are well taken care of. She will help you with scheduling and will answer any of you questions regarding billing and insurance. Outside of Work: When she is not working, Lynette enjoys spending time with her family-especially her wonderful grandchildren. She is also usually involved in some artistic endeavor as she enjoys photography, videography, crafting, gardening, and music. We are very thankful to have her on our team!