Store Manager
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JD SPORTS FASHION BELGIUM

Founded in 1981 with a single store in Bury, North West England, JD Sports Fashion Plc is the leader in the distribution of footwear, apparel and accessories for sportswear and fashion.

The Group now has more than 800 stores worldwide and is recognized for its diverse and reputable range of products and brands.

For our shop located in Charleroi, we are looking for a:

Store manager and supervisors

Reports to: Regional Sales Manager

Main role :

Store Manager, you focus on sales and profit optimization. You are looking for constant growth in your performance indicators, in accordance with company guidelines. As the main factor of the store, you are the ambassador of the JD Sports brand.

Customer service

• Ensure that each client receives the highest level of welcome and service during their visit.

• Handle and resolve any complaint in an efficient and courteous manner.

• Ensure consistency and adherence to company rules and procedures by the team.

• Understand, analyse and exploit the results of the mystery shopper, Satisfaction Surveys and NPS

Sales

• Ensure that objectives are met and, if possible, exceeded.

• Understand and interpret Oracle reports, taking them into account when making decisions.

• Ensure that the inventory management software is used by the team to ensure the most choice of products to our customers.

• Read and understand business relationships to streamline in-store layout

Visual Merchandising:

• Follow the Visual Presentation weekly instructions and make sure they have been communicated to the store team.