If you can't find the measurement you want, please email us [email protected] and we'll get back to you as quickly as possible.

OUR RETURNS AND REFUNDS POLICY

ReturnsOur policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and if it came with tags, they must still be in place.

Non-returnable items:Gift cardsDownloadable products

To complete your return, just send us back your item with your name and order number and what you would like to replace it with / or if you want a refund.

Refunds (if applicable)Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

Exchanges (if applicable)We only replace items if they are defective or damaged or if you require a new size If you need to exchange it for the same item, send us an email at [email protected] and send your item to: 9 Church Street Brighton GB BN1 1US.

GiftsIf the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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We aim to have items with you within 3 working days of your order.

All parcels are sent via Royal Mail and will need to be signed for when you receive the items.

Your tracking number will be emailed to you when the items have been shipped.

International Postage takes approx 7 working days. It is fully tracked and you will need to sign for the item.

If you have any problems, or your item has not arrived in the time stated above, please get in touch via email ([email protected]) and we will sort the problem out as quickly as possible.