Canada.
New multiple format service for visually impaired persons offered by the Canada Revenue Agency.

February 16, 2006.
Press Release.

The Canada Revenue Agency (CRA) and the
Canadian Human Rights Commission (CHRC) announced today that effective
immediately, the CRA will offer a new multiple format service for visually
impaired individuals.

The new multiple format service will allow visually impaired Canadians to
self-identify to receive CRA printed material in the alternate format of their
choice by making a one-time alternate format request to the CRA.

Once an individual has self-identified, the CRA will send all subsequent
material that is specific to the individual, such as a Notice of Assessment,
in the alternate format of choice. To obtain publications that are not
client-specific, such as generic tax information publications, visually
impaired individuals will be required to make a separate request.

The new alternate format service will enable the CRA to mail certain
paper and alternate format material together. Some material will still require
separate mailing of the paper and alternate format. If printed and alternate
format material cannot be sent together, the alternate format will be mailed
within 5 days of the mailing of the paper material.

The CRA listens to Canadians in its commitment to continuously improve
how it delivers its programs and services. The new alternate format procedure
provides consistent and timely service to visually impaired Canadians.

For more information, visit our Web site at:

www.cra.gc.ca

End of article.

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