Battery Replacement:

Circuit Board Replacement:

Cracked Window:

Fix Bad Scan Button:

LCD Replacement:

New USB Connector:

Replace Exterior Case:

Replace Imager:

Replace Scanner Glass Aperture:

PLEASE ENTER THE SERIAL NUMBER OF THE SCANNER IN THE COMMENTS SECTION OF YOUR ORDER. Email us the tracking number when you ship it.

Swatchdog - SP2100 General Repair Matrix

NOTE: The core $20.00 charge reflects a bench / incoming testing of your scanner. If you need more or less repairs than you've selected, you will be contacted via the email address in your order about refund / additional component order required.

Instructions: Based on troubleshooting with SwatchDog personnel, order the recommended repairs from the matrix at the top right of the page. The combined price will index based on what components you're ordered changed / repaired. The scanner will be incoming tested, repaired, updated to the latest firmware (to make your scanner work better with the SwatchDog App), then fully bench tested before shipping.

Note that the repairs recommended might change when your scanner is bench tested.

Any / All Repairs Guaranteed for 90 days only. No exceptions.

YOU NEED TO RETURN THE SCANNER TO US FOR THE REPAIRS. Allow 1 week turn-around.

During the order process, you will see a "comments" section on the form. Enter the serial number of the scanner in the Comments Section.

Once you've placed your order, pack the scanner in bubble wrap before boxing. BarcodeGuy.com is not responsible for damage in shipping - YOU ARE! Please ship the scanner to: