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All Answers

I don't want to upset you but there is no such driver for download because the native Windows driver is used. HOWEVER when I see this I often find it's the old issue of Upper and Lower Filters that I get to remove.

There's a Fix It on a Microsoft Web Support page for this procedure. Let's find it.

Thanks very much, and I certainly appreciate being corrected regarding the driver point - definitely not a problem. I forgot to mention that the machine is running Windows 8. Does that fix work on this version please?

I'll take any corrections as long as I can get my drive running. Thanks so far.