Customer service and sales observations from India and Singapore

I spent all of January in Singapore and India, so got to observe lots of good and bad sales and service techniques. Two of the weeks were vacationing in India with 17 North American women, and two were working in Singapore. (I delivered ten presentations in 8 days. Luckily, the audiences were enthusiastic about our sessions together so gave me lots of energy.)

In the next month, I’ll post some observations about how people in these countries approach their businesses.

(If you have any interest in seeing my photos from my trip, including the Taj at sunrise, click here.)