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Thank you for your purchase. We appreciate your business and hope that you are satisfied with your order. We guarantee our products 100%. If for any reason you are not satisfied with your purchase please see our return policy below.

All purchases placed at www.thermo-steel.com may be returned within 45 days of the delivery date

All items will need a Return Authorization Number

Item must be in unused, original condition, including original packaging, etc.

Shipping fees are non-refundable

Customers are responsible for shipping charges and/or freight on returns

Once item is returned and inspected, we will issue a refund in the original form of payment, less any restocking fees of 20% that may apply to some orders

Please provide an order number, description of item you wish to return, and the reason for the return. Once provided with an return authorization number, it will be valid for 15 days

Return to Thermo Steel

Package items in the original box if you still have it

Include a copy of the original packing slip

Write your return authorization number on the outside of the return box

Please fill out the information below and include it in the box with your return:

Item(s) being returned:

Reason for return:

Ship to: Thermo Steel 7250 Metro Blvd, Suite #110 Edina, MN 55439

Disclaimer: Thermo Steel is not responsible for return shipments that are lost, pilfered, or damaged. Therefore, it is recommended that you insure all packages. We reserve the right to refuse a return on any product that does not coincide with the details above.

About us

Thermo Steel manufactures a wide variety of stainless steel, acrylic, aluminum, glass and ceramic items. Our emphasis is on unique high quality products. We are constantly working on new and innovative designs like the incredibly popular VINO2GO® insulated wine tumbler.