Samsung Pay

Simple to use

With a simple and intuitive user interface, payments can be made in a matter of seconds. Activate Samsung Pay with an upwards swipe to select your MyState Visa card before authorising payment.

Designed to be secure

Your payment information is protected using several layers of security and it is not stored on your device or shared with retailers. When you pay every transaction is authenticated by your fingerprint, Iris scanner* or device passcode.

If necessary, select a method to authenticate your identity using a one-time password (OTP) or by calling us on 138 001

Enter the OTP and touch SUBMIT.

Enter your signature like you would sign on the back of your card and touch SAVE. Note: If you are unsatisfied with your signature, touch Retry to sign again.

Touch DONE to complete the process.

After your card is added to Samsung Pay, it will be verified by Visa and MyState. On average, verification will take approximately 5 to 10 minutes. During that time, you will be unable to use your card in Samsung Pay.

Note: You can continue to add cards while others are being verified.

After the card is verified, it can be used immediately to make a purchase.

You can add as many loyalty cards as you want; however, only a total of 12 cards (loyalty, debit and credit cards) can be displayed by Samsung Pay when using Simple Pay. You may select which debit, credit and loyalty cards you would like to access with Simple Pay by selecting More, Settings, Edit Simple Pay.

Using Samsung Pay

Near Field Communication (NFC) and Magnetic Secure Transaction (MST) support means that Samsung Pay is accepted virtually anywhere you can pay by tapping or swiping your credit card. MST technology means Samsung Pay can be used almost everywhere around the globe.

Initiate Samsung Pay by either swiping-up from the home button or opening the Samsung Pay app from the home screen.

Select your MyState Visa debit card by swiping left or right.

Verify your fingerprint and touch your phone to either the card reader or NFC reader to complete the transaction. Alternatively, enter your 4-digit Samsung Pay PIN if you have chosen not to use the fingerprint feature. If you have a Samsung Galaxy S8 or Galaxy S8+ smartphone you can authorize the payment using the Iris scanner.

Please note that you must wait until the verification is over before touching your phone to the reader or an error might occur.

After putting on your Gear smartwatch, you will be prompted to enter PIN once to authenticate the device. Samsung Pay on Gear needs to be authenticated each time the Gear smartwatch is put on and requires a periodic connection to a compatible smartphone with Samsung Pay and internet access.

Press and hold the Back button to launch Samsung Pay.

The last card used or latest card added will be shown. You can select the card you want to pay by swiping left or right, or by rotating the bezel to select card.

Tap on the Pay button to make payment.

Place the top crown of your Gear smartwatch near the NFC or MST area to pay.

All purchases made with Samsung Pay can be returned according to the store’s policies. If you return an item paid for with Samsung Pay, the store may require you to tap your phone onto either the card reader or the NFC reader to complete the return.

Managing cards

There is not a default card in Samsung Pay. When you open the app or activate the Simple Pay feature by swiping up from the Home Key on supported screens, the first card displayed is either the last card you registered or the last card you viewed or used.

You should contact us straight away on 1800 648 027 (Australia) or +61 2 8299 9101 (Overseas) so the lost or stolen card can be cancelled and no further purchases made. You should also delete the lost or stolen card from Samsung Pay.

Any advice on this website does not take into account your personal objectives, financial situation or needs and you should consider whether it is appropriate for you. Please read our disclosure documentation before acquiring any product. Loan applications are subject to MyState's credit approval criteria. Terms and Conditions, Fees and Charges apply, and are subject to change.