We would like to have a policy of basically "never more than X number of people away on a given shift", however to easily do this, all employees need to be able to see each other's approved vacation requests. When we were doing this before humanity.com (using google apps), we were very easily able t.. Read More

We would like to have a policy of basically "never more than X number of people away on a given shift", however to easily do this, all employees need to be able to see each other's approved vacation requests. When we were doing this before humanity.com (using google apps), we were very easily able to front face a Time Off Requests calendar. We would love to be able to do the same here.

Our company is new to ShiftPlanning, so it is possible there is already a way to do this...
When "rejecting" a request, it would be helpful to be able to send a notification/message of why I am rejecting it and not approving it.
For example, one of my employees requested to pick a shift up, but t.. Read More

Our company is new to ShiftPlanning, so it is possible there is already a way to do this...

When "rejecting" a request, it would be helpful to be able to send a notification/message of why I am rejecting it and not approving it.

For example, one of my employees requested to pick a shift up, but this would have put her into overtime. I rejected this request, but I had to send her an email (outside of ShiftPlanning) to tell her why I did not approve it.

It would also be nice if it told employees potential problems with something they are requesting. For example, if when this employee requested to pick up this open shift, it would have told her that it would put her into overtime, so she had a heads up that it probably wouldn't get approved.

From Live-Chat:
Is it possible to get a Notification as Supervisor/Admin if the following occurs:
Admin creates a new time plan/Shift plan for 4 Employees
-3 of 4 enter in the shift
-1/4 is not occupied
Is it possible to get a notification as admin 24h before the shift begins
& to get a notif.. Read More

From Live-Chat:

Is it possible to get a Notification as Supervisor/Admin if the following occurs:

Admin creates a new time plan/Shift plan for 4 Employees-3 of 4 enter in the shift-1/4 is not occupied

Is it possible to get a notification as admin 24h before the shift begins& to get a notification for - not taken - shifts

By example I add a shift and want to be notified if this shift is already open/not picked up?

We make good and frequent use of messaging from within Shiftplanning at our company, but staff are repeatedly pointing out that it would be helpful to them to have an Outbox to accompany their Inbox.. if only to be able to track what they have said and to whom.Thank you for your attention!

Right now when e-mail notifications go out to employees the template is branded ShiftPlanning. We would like to see this using our business name & logo for a more integrated experience for our customers.

It would really be useful TO have a feature that notified the manager/moderator when an employee that is scheduled to work has not clocked in yet. For instance, notify the admin when an employee sleeps through a shift.

I would like to opportunity to let you know you are doing a great job with this application. It really is coming along.
A couple features I would like to see, and would love to pay for as it's make my life easier.
- The ability to send a message to staff working on a specific day. Even possibly al.. Read More

I would like to opportunity to let you know you are doing a great job with this application. It really is coming along.

A couple features I would like to see, and would love to pay for as it's make my life easier.

- The ability to send a message to staff working on a specific day. Even possibly allowing to select the staff working on that day by which "shift" they have picked up etc.. This is for events management, as we would like to send them an upcoming menu, and directions to the event location.

- Placing in a specific location or Address into the shift itself. Or just an extended Notes section I guess would also suffice. Integration with Google Maps would be great.

- O-Auth login with Google Apps Domains _> this one is big.

- Integration with CapsuleCRM ? Not really necessary but would be good.

Currently when a representative types in the chat window and if the chat screen is minimized, it makes a sound to notify the user. However, people those who do not use sound do not get notified unless they maximize the chat screen. The shat window when minimized should blink till the user clicks on .. Read More

Currently when a representative types in the chat window and if the chat screen is minimized, it makes a sound to notify the user. However, people those who do not use sound do not get notified unless they maximize the chat screen. The shat window when minimized should blink till the user clicks on it.

Ok, I love that the text messages are working again, but now it's getting to be a bit annoying because of the lack of information in the message.
When we receive a message, it doesn't really give much other than "you have a schedule starting within 24 hours" and telling us to go to the website for .. Read More

Ok, I love that the text messages are working again, but now it's getting to be a bit annoying because of the lack of information in the message.

When we receive a message, it doesn't really give much other than "you have a schedule starting within 24 hours" and telling us to go to the website for more information.

This is not very helpful at all. If someone is not at a computer, then there is no way of knowing WHAT TIME the actual shift is.

Can we get a more detailed message with the shift information? I'm, sure its WAY more difficult to get that data into the message, but the current info is pretty much an annoyance now. In fact, i am considering turning off that feature. I LOVE getting a message that someone requested a vacation or shift trade, but just telling me that I have a shift coming up is not worth it.

Is it possible to add the ability to have the user notifications set by admin by default, and then allow individual users to customise them if they wish?
Out of the box, all our staff have received emails to notify them that they have shifts starting in 24 hours and then in 60 mins. With this featu.. Read More

Is it possible to add the ability to have the user notifications set by admin by default, and then allow individual users to customise them if they wish?

Out of the box, all our staff have received emails to notify them that they have shifts starting in 24 hours and then in 60 mins. With this feature enabled admin would be able to set these two fields to never and then unless a user wished to be emailed then they wouldn't be bothered by them

We're currently using the demo version of the software and would be really interested in subscribing. However there are a couple features which we'd really like :)
It would be really useful if the notes section of the shift were to appear (or could be set to appear) since we have differing specifi.. Read More

We're currently using the demo version of the software and would be really interested in subscribing. However there are a couple features which we'd really like :)

It would be really useful if the notes section of the shift were to appear (or could be set to appear) since we have differing specific instructions for the shift.

From Client:
As a Security Company a feature I'd really like to see within the software would be if you offered the option to apply notifications or "Reminders" to an employee's profile so the manger gets alerts when certain things are expired, old, or outdated. For example when their License expir.. Read More

From Client:

As a Security Company a feature I'd really like to see within the software would be if you offered the option to apply notifications or "Reminders" to an employee's profile so the manger gets alerts when certain things are expired, old, or outdated. For example when their License expires, or their ID Badge needs to updated, or when they would need a new uniform. The notes section of the Profile is great but unless I look at it everyday, I don't have a way to be notified when things need to happen. This way the Manager can make sure every Guard was up to date and can be scheduled accordingly.

Could you please add an option to only notify workers whose shifts are affected when re-publishing shifts?
As it is now, when I re-publish a shift because of one worker's change in availability, all the other workers get a text and email that doesn't really tell them anything useful since nothing.. Read More

Could you please add an option to only notify workers whose shifts are affected when re-publishing shifts?

As it is now, when I re-publish a shift because of one worker's change in availability, all the other workers get a text and email that doesn't really tell them anything useful since nothing in their schedule changed. I am getting complaints about useless messaging overload!

IT would be great if the notification settings allowed employees to select that they want certain notifications to SMS and certain to email and certain to both. As an example, I have heard from employees that they want shift reminder via SMS but not email, and trade requests via email and not SMS.

I have a lot of messages in my inbox, so whenever I want to read a message I have to scroll all the way to the bottom of the list to read it. Wouldn't it be way easier if the message text just appeared above the list of past messages in the inbox, in stead of underneath?
Or is it done on purpose t.. Read More

I have a lot of messages in my inbox, so whenever I want to read a message I have to scroll all the way to the bottom of the list to read it. Wouldn't it be way easier if the message text just appeared above the list of past messages in the inbox, in stead of underneath? Or is it done on purpose to make us keep a tidy inbox?

Hello,
The company that I work for does a lot of off site work (not always in and around the office). Using your program has made our lives a ton easier, however we thought about how awesome it would be if an alert could be sent to the management accounts when someone was late.
Currently I know t.. Read More

Hello,

The company that I work for does a lot of off site work (not always in and around the office). Using your program has made our lives a ton easier, however we thought about how awesome it would be if an alert could be sent to the management accounts when someone was late.

Currently I know this application is not available, however I think it would be an awesome perk to the Program.

When changes/updates are made to a schedule, the SMS that goes out reads like this “Management has made changes to your upcoming work schedule. Please login to your ShiftPlanning account for full details”
We need to make many updates to the scheduled shifts as the day develops, and we have a sta.. Read More

When changes/updates are made to a schedule, the SMS that goes out reads like this “Management has made changes to your upcoming work schedule. Please login to your ShiftPlanning account for full details”

We need to make many updates to the scheduled shifts as the day develops, and we have a staff without easy access to email and smart phones. As a result, we need the SMS functionality to be further developed.

Ideally, each employee would only be notified if the shifts they are assigned to change, and then of when the next upcoming shift is. The power we are hoping to leverage from humanity.com is the ability to rapidly update and adapt our schedule to meet our need to be flexible at far less cost than using traditional phone messages and calls to communicate with our staff that is not tech savvy, and mostly without email access.

Hi there,
Can you please modify the system so that the SMS displays the details of the job scheduled? At the moment when we assign a job to an employee he/she gets a text message says something like "you were scheduled a job click here to see the details" Most of our employees don't have smart phon.. Read More

Hi there,

Can you please modify the system so that the SMS displays the details of the job scheduled? At the moment when we assign a job to an employee he/she gets a text message says something like "you were scheduled a job click here to see the details" Most of our employees don't have smart phones nor have computer access. If the SMS give them all the details that would be great!

I have seen this somewhat mentioned in a few other posts, but wanted to make it an official topic, since other topics don't break it down like what I am looking for.
It would be great to have a department feature for Shiftplanning. So each department has it's own shift times or even types of shift.. Read More

I have seen this somewhat mentioned in a few other posts, but wanted to make it an official topic, since other topics don't break it down like what I am looking for.

It would be great to have a department feature for Shiftplanning. So each department has it's own shift times or even types of shifts.

I have other managers who want me to add them into shifplanning, but I am hesitant because it means all their employees and shifts will show up when my schedulers meet to plan upcoming work...this will not only be annoying, but cause conflicts with employess being scheduled incorrectly or even employees trading with other departments not realizing the shift wasnt for them to be able to work.

Google Apps just added a similar feature called "sub organizations" that allows different apps and abilities based on that sub organization, or department.

I would like to customize the notification emails (for shift trades, upcoming shifts, etc.) that are sent to my staff. These customizations might include:
- The option to write my own text in place of ShiftPlanning's default email text
- The option to include user comments in automated shift trade .. Read More

I would like to customize the notification emails (for shift trades, upcoming shifts, etc.) that are sent to my staff. These customizations might include:

- The option to write my own text in place of ShiftPlanning's default email text- The option to include user comments in automated shift trade notifications- The option to change the "From" field in the email (have it say my organization's name, or a name of my choosing, instead of humanity.com)