The Fines online service will be unavailable between 11.00pm on Saturday and 5.00pm on Sunday; other online services will be unavailable between 9.00am and 9.30pm on Sunday due to scheduled maintenance. We apologise for any inconvenience.

As NSW’s principal revenue management agency, Revenue NSW fairly administers State taxation and revenue for, and on behalf of, the people of NSW. We manage fines and administer grants and subsidies to provide valuable assistance to the community and businesses across NSW. We also recover debt to provide an equitable outcome for the community.

Our revenue management helps to deliver government priorities for a fair, safe and prosperous NSW. This includes securing around $30 billion towards the State Budget each year, which goes towards health, education and other services for NSW.

More about Revenue NSW

The name of Revenue NSW came into effect on 31 July 2017. All functions, administrative and legislative powers continue under this name. As we make updates to our systems and information, you may see references to the Office of State Revenue and State Debt Recovery.

Our customer charter

Each time you deal with Revenue NSW, we want you to receive professional service from us that is fair, accountable, responsive and informed. The Revenue NSW Customer Charter is our public commitment of what to expect from us. Developed in consultation with customers and staff, the Charter also includes what we would expect from you so we can best meet your needs.

Your feedback helps us to continually improve the customer experiences we deliver.

Our year in review

Collecting $29.4 billion in Crown Revenue – which goes towards the state budget for a range of essential services such as hospitals and education.

Reuniting more than 6,000 people with a total of $15.4 million in unclaimed money during the previous financial year.

Providing 270 free webinars and seminars on topics such as taxes, levies, State budget changes and Work and Development Orders (WDO) to more than 12,600 people in 50 locations across the state, including regional areas.

Providing 16,355 New Home Grants.

Supporting small business investment and jobs growth in NSW by providing $4.3 million in grants and $161 million in rebates through the Small Business Grant Incentive and Jobs Action Plan schemes

Boosting digital transactions including:

a 50 per cent increase in land tax returns lodged online.

increased use of eNominations, an online service which lets you nominate the driver responsible for an offence without needing to do the paper based process involving a statutory declaration. This is set to increase again this year with a new mobile friendly interface.

Satisfying more than $27 million in fines through WDOs, which support eligible customers to reduce their fine by undertaking unpaid work with an approved organisation or by undertaking certain courses or treatment.

Launching our co-lab to directly involve customers and stakeholders in designing service and process improvements and generating initiatives to best address their needs.