Reviews for Budget in Wilmington

Recent reviews

Cons: It smelled like cigarettes, they did not hold my reservation after I called that I would be late. The rate doubled and there was a $33 fee for a dropoff 1 hour late.

10.0 Excellent

Full-size

Oct 11 2016

I will use you again

Pros: Literally everything

Cons: Nothing

10.0 Excellent

Economy

Jul 3 2016

Good service nice car

Pros: Easy

Cons: A wait at the pickup desk

10.0 Excellent

Intermediate

Apr 27 2016

One-way trip.

Pros: The ease of renting the car. Everyone was helpful, and the car was nice. Being able to drop off the car at my destination without a drop off fee was great. The agent that checked the car in was very nice and helpful.

Cons: Nothing.

6.0 Okay

Full-size

Apr 16 2016

Poor customer service

Cons: When I arrived for drop off, there was no one at the counter or lot to check me in. I waited 15 minutes and called the number on the business card. No answer
I then called customer service and go instructions on how to drop the keys.

10.0 Excellent

Economy

Mar 7 2016

Pros: The price. They delivered to air Wilmington for me.

10.0 Excellent

Premium

Feb 26 2016

Pros: The "premium" car was the best deal

3.2 Mediocre

Full-size

Feb 12 2016

Cons: No where to park car on return- not enough spaces
Did not receive receipt at counter or via email ?