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About a week ago I clicked on an ad and installed a plug in I didn't mean too. I cancelled the installation half way through but since then I have had problems when windows starts. AVG reported it as Generic 5 and removed the threat and I noticed a folder in program files titled Vauuddix which I deleted. I did a system restore which seemed to solve the problem however today it came back after installing a new program (a safe one called makeMKV). Again system restore seemed to work, but after installing the same makeMKV program again the same symptoms came back.

Symptoms.

When I start windows 8.1 the system loads fine, and I can access Chrome, my folders and pretty much any program normally, however if I try to load any of windows programs such as system to access system restore, search, msconfig, task manager etc. nothing happens, and the network bars in bottom right of task bar show as not connected to the internet, however I am connected normally and webpages load, also things that load on start-up like AVG, zonealarm etc. don't load.

This lasts for approx 10 minutes before everything returns to normal. I have run an AVG scan and it hasn't found anything same with Malwarebytes anti-malware.

Download Security Check from here or here and save it to your Desktop.

Double-click SecurityCheck.exe

Follow the onscreen instructions inside of the black box.

A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

Warning!Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.

Double click on downloaded file. OK self extracting prompt.

MBAR will start. Click "Next" to continue.

Click in the following screen "Update" to obtain the latest malware definitions.

Once the update is complete select "Next" and click "Scan".

When the scan is finished and no malware has been found select "Exit".

If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.

Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:

"mbar-log-{date} (xx-xx-xx).txt"

"system-log.txt"

NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

Please download Rkill(courtesy of BleepingComputer.com) to your desktop.There are 2 different versions. If one of them won't run then download and try to run the other one.You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

If using Vista or Windows 7 right-click on it and chooseRun As Administrator.

A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.

If not, delete the file, then download and use the one provided in Link 2.

Do not reboot until instructed.

If the tool does not run from any of the links provided, please let me know.

If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTEDo NOT wrap your logs in "quote" or "code" brackets.Do NOT use spoilers.Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.

It's worth noting that I had no freezing during start-up of my laptop this morning. But just done a system restart and the computer had the same freezing issue of programs not loading on start-up nor being able to access task manager etc. for around 10 mins but can still open Chrome and other programs and load webpages