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Warwick Allerton Hotel Chicago

701 North Michigan Avenue, Chicago, IL 60611, United States of America
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Gold Coast is a great choice for travelers interested in Luxury Brand Shopping, Boating and Gourmet Food
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Judith

The United Kingdom

8.8

Excellent

March 24, 2015

The pillows on the bed were uncomfortable. 1 pillow was not enough and 2 pillows were too many. Personal preference but made it difficult to sleep. The bed sheets were starchy and rough against the skin. My room was close to the elevators so you heard the lifts each time someone stopped on the floor. Bar in hotel did not open until 4.30pm.

The décor was really nice and the room was a good size. The location of the hotel was very good and there was a lot of information in the room about the hotel facilities. There is an option to not use maid service and get a $10 credit to your room.

Anonymous

Yvonne

Netherlands

5.4

Fair

March 19, 2015

Room, bed & bathroom were very small, not quite like pictures at Booking.com. We did not know where to put stuff. Because of an early morning flight we wanted to check out and pay the evening before. That was not possible. Inconvenient but not unsurmountable. But worse was the uninterested way of the staffmember behind the desk. His posture told us non-verbally that we were not his concern. He needed not even 10 words to tell us it was not possible and did not intend to spend more words on us than that.

Location of hotel was excellent.
Friendly and helpful at information desk
Free coffee near the lobby

Elizabeth

Elliott

United States of America

4.6

Disappointing

March 17, 2015

With an old hotel, I expected a grand, beautiful lobby...but so much.
They had a cheapy loveseat and two chairs in the lobby; very disappointed.
The doormen didn't really greet you, unless you were being dropped off in a car.
A couple of the bell men were very friendly and were nice enough to tell us the lobby was on the 2nd floor.
The Hyatt, Sheraton or the Omni will be our choices for next time.

Liubov

Gabrielle

United States of America

10

Exceptional

March 5, 2015

I was furst to arrive, and the clerk at the reception desk asked if we preferred an upper or lower floor. I responded that what I preferred was the nicest room they had available, since my daughter and I were traveling 325 and 500 miles from different directions to meet in Chicago to shop for her wedding dress, that I wanted it to be a time she and I would always remember with great fondness. We were gifted with a complimentary upgrade to a gorgeous suite. This is now our favorite hotel! Everything about it is absolutely perfect, especially the staff.