Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Help me restore my computer after seeve,aurora etc

jennita

Posted 23 June 2005 - 10:22 PM

jennita

New Member

Member

7 posts

A couple of days ago I opened an attachment in Outlook Express and as a result ended up with both seeve.exe (media tickets kept popping up and seeve) and aurora (and could have other problems I don't even know about).

I removed seeve.exe and ran adaware se and microsoft beta spyware and today have not noticed any popups.

However, there is lots that is wrong with my computer and I have no idea how to fix it so it all works again.

Here are some of the problems I am experiencing:

1. my firewall is disabled at start up2. my nortons antivirus has been disabled and even if I uninstall and reinstall it still doesn't work (in both safe and normal modes)3. I cannot access at all any of the AV sites - I just get the message web page unavailable so I seem to be blocked from accessing the sites, scanning my computer for viruses and downloading av s/ware4. I am unable to use msconfig or regedit - they disappear as soon as you click enter (although I can use them in the safe mode5. I cannot use alt ctrl del6. I cannot use the search function - I just get a blank screen when I click search for files or folders7. In windows expolorer when I click on some buttons/keys nothing happens8. I cannot print my emails

THats a few of the things I can remember.

Below is my hijack this logfile (scanned in safe mode so please let me know if the one scanned in normal mode would be better).

jennita

Posted 26 June 2005 - 06:56 PM

jennita

New Member

Topic Starter

Member

7 posts

Thank you for your response.

I followed all the advice given but unfortunately, I still have the same problem as before - I can't access any of the AV s/ware sites so when I tried to click on Panda Active Scan I get the message "this page cannot be displayed".

I seem to get this every time I try to access AV websites (it's like they are blocked).

Also, when my computer restarted after I completed everything, the firewall was still disabled & I still cannot use the search function. However, I was able to access MSconfig so that was definitely an improvement.

Not sure what to do next.

btw, I wasn't sure what you meant about cutting and pasting the thee exe entires into killbox. I didn't know where to cut and paste from so I just typed them in one at a time in the kill box and then rebooted.

jennita

Posted 26 June 2005 - 09:22 PM

jennita

New Member

Topic Starter

Member

7 posts

Thank you CreteMonster.

I did as you suggested and here are the logfiles. By the way, my firewall is now not being disabled at start up and I have access once again to the Anti Virus s/ware sites. Thank you sooo much, that is such a big thing. Still no search function and I can't print my emails or from the web and some buttons don't seem to work when I'm on the internet.

Anyway, things are improving and I am very, very appreciative of the time and help you have given.

LOGFILE FROM PFIND

Files found with this application may be legitimate. Only remove files that you know are malware related. Checking the C:\WINDOWS folderC:\WINDOWS\Nail.exe: .aspack

jennita

Posted 26 June 2005 - 10:27 PM

jennita

New Member

Topic Starter

Member

7 posts

For some reason the link to that No Idea site did not work. Web page is unavailable.

Yes, I do have the original Windows disk but for some reason when I put it in my compuer I was getting a message that says it's a different version to that on my computer. Not sure if that has something to do with installing Service Pack 2.

jennita

Posted 28 June 2005 - 06:40 PM

Have downloaded the extra protection s/ware (thanks for that) and went to the Microsoft site and downloaded the Panda av s/ware.

Currently running a scan and so far it has picked up that I also have the virus W32/Mytob.fb.worm (it has infected 19 files but these have now been disinfected).

Not sure if this virus would cause the problems I mentioned with search etc.

Anyway, I still can't use the search function and I don't seem to be able to print and everything I load up seems to take simply ages (computer is really slow).

And, the same thing is happening with the buttons not working in windows explorer (and I still can't print from outlook express - although at the moment, I can't seem to print at all and it could be a network problem as the printer driver is on another computer networked to mine).

Also, when I try to hit some of the buttons that don't work in internet explorer, I have seen the message java script:void(0) or javascript.pp (1,2,63).

In other instances, absolutely nothing happens or comes up when I try to click on a button or selection.