Thank you for sending the up-to-date HLS Pro+ DVD Picture Library. Tom was really helpful and installed the new library successfully. I was really anxious about losing the additions I had made to the database plus our own layouts complete with our logo – I needn’t have worried; Tom made sure everything was saved. He was also very patient while I had a bit of a moan and took note of my comments for consideration when developing future versions of HLS. THANK YOU – It is so great to find a technical person who is also good socially!