So you are a decent, respectful person who doesn’t have communication problems with anyone. Except for that one person. They just don’t listen to you, they don’t value your opinion and you don’t feel respected by them.
But you’ve noticed that they don’t really listen to or value anyone, so it’s not personal, it’s just very tiresome, especially when you know what you’re talking about and they clearly don’t.
It is not uncommon to be someone who gets along well…

You don’t have to be psychic to know when there’s conflict brewing.
There are some rare occasions when an argument or altercation arises out of nowhere. Most of the time, however, we have a sense that we’re not seeing eye-to-eye with someone a long time before the situation erupts.
Little niggles and irritations can easily mount up, especially when it’s someone you spend a significant chunk of your time with. A member of your team you work with daily is…

Bring to mind someone in your life whose behaviour you’d like to change.
Maybe someone you work with is hopeless when it comes to deadlines; their slack attitude is impacting your ability to set your own schedule.
Or it might be a family member – someone who manages to gently undermine anything that happens to you, and cast you into a role you’ve long since grown out of.
You want them to do things differently, but how? After all, you’re…

"I have attended every possible training course you can imagine in the past 50 years. What you showed me today is the most helpful thing I have ever experienced in dealing with conflict."

John Cooke, former Senior Vice President and Ombudsman, McDonalds Corporation, Galena, Illinois

"Brilliant interactive workshop providing a safe and creative environment to explore challenging relationships from the inside. It illuminates the real causes behind why some relationships are less than the best, provides clarity around what you can (and can't) do about it and helps you to create a better future rather than keep your current situation or repeat your past."