Top Customers Service Quotes

Favorite Customers Service Quotes

1. "Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm to new customers, you better be able to provide them service when they do business with you."Author: Arthur Levitt

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3. "This merger is a logical next step that creates substantial value for customers and stockholders of both AT&T and BellSouth. It will benefit customers through new services and expanded service capabilities."Author: Edward Whitacre Jr.

4. "Being a mercenary, though... Hey, we just go wherever there's a mixture of money and trouble, and everyone in the galaxy is a potential customer.Even the people you're paid to shoot at?Well, yeah. There are customers we serve, and customers we service.-Captain Kevyn Andreyasn & General Tagon"Author: Howard Tayler

5. "How people themselves perceive what they are doing is not a question that interests me. I mean, there are very few people who are going to look into the mirror and say, 'That person I see is a savage monster'; instead, they make up some construction that justifies what they do. If you ask the CEO of some major corporation what he does he will say, in all honesty, that he is slaving 20 hours a day to provide his customers with the best goods or services he can and creating the best possible working conditions for his employees. But then you take a look at what the corporation does, the effect of its legal structure, the vast inequalities in pay and conditions, and you see the reality is something far different."Author: Noam Chomsky

6. "Joseph Pine wrote that today's economy is an "experience economy", meaning that customers want more than a good product or service; they want to enjoy the experience of using a product or service, which begins with their first interaction with a company. So if, in spite of all your customer-service training and "customer-facing" procedures, policies, and scripts, customers aren't feeling the love, you're in trouble. Love? Yes."Author: Susan Scott

7. "Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them."Author: W. Edwards Deming