My "new" 2013 Fusion Titanium is phenomenal: Clean, Like-New condition, Loaded. Dave Giddens, F&I manager, made this purchase the easiest and friendliest car buying experience I have ever had. Not only painless, but pleasurable. Why? Great price, great value with the manufacturer's warranty, and a clearly stated, professional, and respectful process from the time I sat down, through getting the tags on my freshly detailed car (thanks, Rick). Joe Holden, my sales rep, was as friendly and forthcoming as could be. Even Desmond, the rep who invited me into the dealership, was amazingly positive, professional, and polite. All-in-all, I'm a very pleased buyer with a car of a quality-level I did not expect I would get. Highly recommend this team.

2018 RAM 1500 Laramie Review

Great truck, great styling and performance

by Bgtellme from castle hayne

March 25, 2019

4

This truck is great. Easy on gas for a truck. Plenty of power for me and nice on long drives. It's all we drive anymore.

If I could give 10 stars, I would! First of all, many thanks to my salesperson, Joe Holden, for being very patient with me. And Manager, Marty, for making it all happen. Marty made it possible for me to get the car I wanted in my limited budget. Greg in financing was thorough and efficient. The car was spotless inside and out. Thanks so much, Tate Team, I can't say enough about you! I love my new used car!

2018 RAM 1500 Big Horn Review

Great truck

by Jackie B from Sobieski WI

March 17, 2019

5

We love our new truck, it’s very comfortable. We haven’t had it that long but so far we love it!! It drives very nice and for a diesel is really quiet!

My wife and I stopped in here just to browse their used inventory right after leaving CarMax. I wanted to trade in my SUV with 178,000 miles. CarMax offered $3500 for my vehicle and Koons gave me $4,000. After checking out a few new cars with Seth, I told him I wanted to be in a very specific price range. WIthout being pressured in any way, we sat down with Seth and searched through the inventory that I felt comfortable in. We browsed through the cars and ended up identifying 3 vehicles we were interested in. The first was a LOADED Ford Flex. I stopped looking after I saw how well kept the Flex was and how cheap it was. It was on a 'Manager's Special" and discounted $3,000. Seth was super cool and was very straight-up with us. Once we decided on a vehicle, the rest of the paperwork went by pretty fast. I'm now driving a much better vehicle with way less miles, and I'm almost paying the same amount as I was before. Seth was awesome! Stop in and see him if you are thinking about getting a new car!

2018 RAM 1500 Express Review

the ram 1500 , hands down winner

by buff primer from st.albert alberta

March 23, 2019

5

this is the first truck we have ever owned.. unbelievable ride
comfort and handling is amazing...plenty of room for five passengers..
great value for the price

I cannot say enough about my experience at Koons Chevrolet. They made it so easy to buy. First off, they had a tahoe in a color I never saw before. I only buy black or white cars, period. This was grey/dark tan with 22 inch black rims. (Kudos to your marketing team for sending me the email with the picture of this truck!) I was planning to buy in March and the color combination and price made this deal too good to pass up. (I bought in November) I have friends very high up at 2 other local chevy dealerships who could not come close to matching this price, they told me to get it in writing and they still warned me that Koons would probably not honor the price when I got there, saying I didnt qualify for this incentive or that incentive. Enter Preston Straub (sales) - I told Preston that I was coming from over 2 hours away and if I got there and he raised the price, we were fighting! Preston sent me a quote and reassured me that the price would not change. I arrived very skeptical and worried that I was about to get upset and the exact opposite happened. Preston welcomed me with a big smile and very strong handshake (glad we didnt fight) and he not only honored the price, but he took another $50 off so I could take my wife out to celebrate (Im in Sales and had to negotiate some right) I wouldnt hesitate to reach out to Preston in the future, he was really great to work with! He got me in and out within an hour or two. Love the car and the experience I had @ Koons!

2018 RAM 1500 Express Review

Ram good

by Rickl50 from Mustang, Ok

February 21, 2019

5

Just what I was looking for in a pickup. Plenty of power with a good ride and minimal road noise. Looking forward to driving many miles.

My Representative - Mr. Woody was on the money $$$$. Exceptionally knowledgeable about the product(s) being purchased. He was direct and on on point about the realistic structure of the contractual institution as well as being concerned about my DREAM car. I am well please with my CHEVY TRAX 2017. My experience at the Heritage through the representation of Mr. Woody's customer service, beginning at the parking lot, to the front door, to the office, to the hand held walk through and out the door...was well worth my purchase. Every question was answered and telephone call returned. I did not leave the dealership in wonder or with questions. LOVELY LOVELY LOVELY!!!!!

2018 RAM 1500 Express Review

Traded my 2015 Chevy Silverado V8 5.3, 6 spd, 4x2,

by Retired Skipper from Tucson/ Colorado

May 4, 2019

5

My Chevy with apex 350 HP V8 4x2 was nearly always in the range of 21 MPG, where my 2018 Ram is running about 19 MPG, but is 5.7, and has 4x4, making it a bit heavier, plus about 50 more HP. The Silverado was quick, but the Ram hauls! Learning to keep my foot out of fast...
We make an annual trip of about 1000 miles back and forth to COfrom Tucson AZ, will be interesting to see how it does for MPG on highway.
Looked closely at the 19s, but purchased a slightly used 18, saving us about 10,000. Am questioning the wisdom of not getting the19, with latest technology?? Bottom line, darned hard to beat an exceptional truck! My toughest adjustment is the hockey puck transmission selector. I nearly purchased a Ram when I purchased the Silverado, but didn’t like the puck, I was correct, still hate it, lowest part of the truck! I’d pay more to have a traditional gear selector!!

Went to buy a new car, or lease one. Rob Jones was very informative and answered all my questions. He is very courteous, won't rush you in your decision, and will find the best price for you - staying within your price range. He kept in contact all week while I made up my mind, answering questions as I had them. A great experience.

2018 RAM 1500 Express Review

So far so good... first truck and I love it.

by gfglittergirl from Wittmann, AZ

January 24, 2019

5

This is my first truck and I’m happy so far. I’m thrilled at theft t that there’s no touch screen and the back up camera shows in the rear view.

I had a 4 year old "2013" equinox with chronic engine issues. After working with my previous deal to no avail. Bob bell tried to help with warranty and then gave me a good trade and a good deal, stepping up to a Traverse. I made a rash/ angry decision to get rid of the equinox. Rob S. found what I wanted and got me out the door in good time. Didn't think I would ever buy another bow tie.
Glad we did. Much better vehicle.

2018 RAM 1500 Big Horn Review

LOVE IT

by Paul from IL

April 24, 2019

5

This car is better than my expectations , roomy , quick
Room for the family and the two large dogs
Hauls anything and everything.
Love everything about this truck

In my experience with Criswell Audi Pre-Owned, and their Sales Manager Alan Hannon and Salesperson Al Mayas, provides an overall ownership rather making the customer feel they are just selling cars. Alan and Al operated as a team to work through selecting the right pre-owned Audi within our requirements, desires, and budget. If my salesperson, Al Mayas, was not immediately available I was given Alan Hannon's direct number to discuss any questions I had prior to the sale. When it came time to finalize the sales transaction Al ensured it would go as quickly as possible upon my arrival at the dealership by having the car cleaned and prepped, the paperwork ready, and having arranged with Finance to get everything processed. Then, Al spent as much time as I wanted going over all functions of the car (including all menus in the MMI, setting up the cell phone and directory, and getting the Sat Radio activated). Al followed up the next day to check on things, had the dealership call again within the first week, and then called a few weeks later to ensure all was still going well. A month later I stopped in the dealership and Alan Hannon asked again how things are going, and did I need any additional "tutorials" on the car functions within the MMI; and actually wanted to check the menu settings to make sure it really was set-up the way I wanted it to be. I bought a 2013 A5 Quattro, but the level of customer service and desire to ensure I was having a true ownership experience is usually reserved at other dealerships I have experienced on newer, more expensive vehicles. So, this is why I'm happy and consider Criswell to be providing an overall ownership experience.

2018 RAM 1500 Big Horn Review

The performance needs more stars!

by timothy from Daytona Beach Florida

April 1, 2019

5

I love my truck and the best part is that it came with a lifetime powertrain warranty! comfortable and the performance is through the roof!

Vehicle available to be shipped to your home. Contact
the dealership for details.

Carvana-Touchless Delivery To Your Home Review

Easy easy EASY way to buy a car!

by janders5511 from DealerRater.com

December 3, 2018

5
5
5
5
5
4.3 (2317 reviews)

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

2018 RAM 1500 Big Horn Review

Love this truck!

by Klowery13 from Hoover, AL

January 18, 2019

5

Upgraded from a 2014 Fors Fusion to a 2018 Ram 1500 for more leg room for my kids. We also camp and tow a 30ft travel trailer with it. Love the space and dependability. Great buying experience overall. Would buy again in a heart eat.

Vehicle available to be shipped to your home. Contact
the dealership for details.

Carvana-Touchless Delivery To Your Home Review

Selling to Carvana: super easy and no-hassle!

by Ajlee1216 from DealerRater.com

December 3, 2018

5
5
5
5
5
4.3 (2317 reviews)

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

2018 RAM 1500 Big Horn Review

My first vehicle I’ve bought brand new

by Zubeadube from Mount Morris

January 13, 2019

5

So far I love the vehicle. It is nice to move up from a car to a truck. It is very nice on the inside.

Vehicle available to be shipped to your home. Contact
the dealership for details.

Carvana-Touchless Delivery To Your Home Review

Best service ever!

by TonyC2018 from DealerRater.com

December 3, 2018

5
5
5
5
5
4.3 (2317 reviews)

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

2018 RAM 1500 Big Horn Review

Second Ram I have owned after leaving the Ford br

by FRED from TROUTDALE

January 9, 2019

5

I am very happy with my Ram 1500. The ride, gas mileage, and handling are great. After owning many Fords and having transmission problems with all of them, I had to switch.

Vehicle available to be shipped to your home. Contact
the dealership for details.

Carvana-Touchless Delivery To Your Home Review

Sold my beautiful 2015 Subaru Outback. It was a breeze !

by Long time Subaru owjer from DealerRater.com

December 3, 2018

5
5
5
5
5
4.3 (2317 reviews)

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

2018 RAM 1500 Big Horn Review

This is the THIRD RAM I've owned

by Let's Go from Regina, SK

January 7, 2019

5

There must be a reason I keep coming back for more... The support I have received from the Dealership has been great. The reliability and styling of the truck keeps me coming back. Step on the the trottle and I get a big grin everytime.

* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.

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