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when you have it, unzip it, run it, agree with the licence, and you get an explorer with a panel of the left. Expand "\" if not done, then expand "Device", you should have a list of devices called "Hardisk0", "Hardisk1" and so on. Detach your ZEN, refresh (F5), one of them should disappear, then replug the ZEN, send the file to get rockbox running again, refresh in the tool (F5) and a Hardisk should have appeared. Give me the name

the procedure is: plug the device, it should appear as ROM Recovery device, use sb_loader.exe with zenxfi_recovery.sb, that's what you did when you manage to get the small writings on the screen and the device was detected as rockbox.org mass storage

robertdundee: that's because you ran dd.exe, and the tool is waiting for something, so when you type "dd if=....", you are not typing a command but just giving some input to the running dd.exe. You must first kill the dd.exe, and type the command