FREQUENTLY ASKED QUESTIONS

FIND ANSWERS TO COMMON QUESTIONS ABOUT GAMESWEEKBERLIN 2020HERESee answers to some of the most frequently asked questions regarding gamesweekberlin. If you still have a question that you can’t find the answer to, please don’t hesitate to contact us.

FREQUENTLY ASKED QUESTIONS

FIND ANSWERS TO COMMON QUESTIONS ABOUT GAMESWEEKBERLIN 2020HERESee answers to some of the most frequently asked questions regarding gamesweekberlin. If you still have a question that you can’t find the answer to, please don’t hesitate to contact us.

Frequently Asked Questions

We have collected the most pressing questions (FAQ) for ticket holders of a gamesweeekberlin PRO X. For any other questions related to the postponement of events of gamesweekberlin, please contact gamesweekberlin@booster-space.com . Make sure to use a clear subject line for the email in order to facilitate faster processing.

Will QUO VADIS game development & business conference still be held this year?Unfortunately not as a physical conference. Due to the ongoing uncertainty about the spread of the new Coronavirus and the cancellation of the EGX Berlin, we decided to not risk your and our health. This is why in 2020, there will be no gamesweekberlin PRO X events QUO VADIS, Womenize! Games & Tech and Matchmaking Dinner as you know it. But you can still look forward something amazing for the end of October 🙂

Will Womenize! Games & Tech still be held this year?Nope, we’re afraid the event can’t take place either, damn you, you stupid virus.

So what are your plans instead?At this particular moment we cannot say anything about what is going to happen, because we are still finding the best, most relevant and most fun format for games ptofessionals and gamers alike. Just this: we are pretty sure that you will like it.

Is my PRO X ticket still valid for the new date(s)?We are working on a solution for you and will update this FAQ as soon as possible.

Does my student (PRO X Starter) ticket also stay valid for the next event?We are working on a solution for you and will update this FAQ as soon as possible.

I cannot attend later this year and want to get a refund for my existing ticket. How to proceed?Due to the unforeseen character of the COVID-19 crisis, we offer refunds if you cannot attend the new edition later this year. Please contact us via Eventbrite, so that we have your order number at hand. More details on the process here.

What should I do if I have already booked my flight for the PRO X?Many airlines may offer a refund. If you require documentation to support your appeal for a refund, please refer to the official postponement letter, which can be downloaded below. We apologize for any inconvenience caused.

My hotel, airline company or travel agency did not accept to reschedule or reimburse my booking for free. Will the gamesweekberlin reimburse me?As much as we do understand the hassle involved, unfortunately we cannot take liability for purchases you made outside of our event.

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