Hasn’t been but a couple months and the thing just exploded in my PC. God awful smell to it too. turns out that it fried my graphics card… but I am contacting them on getting a refund for what happened so YES the product exploded but the good news is they are willing to replace what was ruined

January 19, 2018

Size: LED COOLER|Color: CAPTAIN 360EX|Verified Purchase

I read up a bit on Deepcool and their products. As with most, I’ve seen good and bad. A lot of them had been about water coolers leaking, but I think that can happen with any water cooler. That’s just part of the risk with these things. I decided to give their 360EX unit a try when it was on sale.

I have to say that I have been pleasantly surprised by this gem of a cooler. It has solid build quality and keep my AMD Ryzen 7 1700 very cool, even while under load for an extended period.

The fans are ultra quiet as I can often not even hear them spinning. The pump is also quiet. I was a little concerned with the glass stem on the pump block, but it seems to be fine. The lighting effect is kind of neat, although that is not the reason why I purchased this.

The tubing is well protected and isn’t too stiff or too flimsy. The tubes are also a little longer than normal so it can reach a slightly farther distance if your radiator location is in an odd location in your case.

Since purchase, I’ve had zero problems with it. It works as advertised and most importantly, no leaks.

Just in case I was to have a leak, I looked over the customer support for the product and Deepcool passes with flying colors. If your unit is defective, they will replace it for you very quickly. If any of your components are damaged, they will also do their best to replace those parts as well. Not many companies can claim that sort of coverage. Keep in mind these were from reviews on their customer support from various other users. I have not had to contact CS for any reason at this point.

Overall, this is a very good CLC that will keep high end CPUs cool, even when overclocked. It also came with an AM4 bracket which some of the other CLCs out there still don’t have standard. If you use Intel, yep, that’s also included.

I have included a huge block of pictures so you can see what you get with this cooler and how it looks.

November 2, 2017

Size: LED COOLER|Color: CAPTAIN 360EX|Verified Purchase

It’s functional as a 360 aio…

But the design of this aio and installation process are terrible. Hoses are way too long for a top mount. Of course, if the hoses could actually rotate, this would be less of a problem. But there is a nice little screw right above the bottom hose coupler protruding just enough to keep it from twisting (or afraid of snapping the plastic). Another nuance is the radiator spacing for the fans is not exactly right on the one I received. Not only are the screws extremely tight to where you can’t quite tell if it’s about to strip, but you also have to put all the fans on LOOSE before you can tighten them all together. Yes – all 3 fans together. Seems the outer 360mm holes are spaced too short as they had to angle inwards to fit.

I also would’ve paid an extra dollar for them to include washers for the rad mount screws…

Apart from that, it’s pretty quiet and seems to stay cool. We’ll see as it gets some more use.

I wouldn’t buy this again just from the hose issue. They are long enough to coil around the pump an entire loop and still fit… No one that actually needs a 360 rad for cooling is going to place it anywhere but exhausting out the top or bottom. If you’re generating that much heat you aren’t going to mount it intake from the front. They at least need to list the hose length in the description…

December 15, 2017

Size: LED COOLER|Color: CAPTAIN 360EX|Verified Purchase

This cooler & company are great! It is a quality product. The metal mounting brackets are extremely solid bars of aluminum. The tubes are a fine weave and extra long & flexible, the fans are sturdy and very quiet with rubber corner mounts. Lastly the pump, i love the design, The glass tube that flows across is very nice. the pump isn’t too big, the copper bottom seems well. The cooling performance is good. I believe the reviews of leaks are from users who have mishandled the pump and put too much pressure on the glass tube. This thing is solid and worth it, install it carefully and you will be proud of it. If leaks are still on your mind, then you can put some clear silicone around the glass tube bottom like i did to to make yourself feel better lol

February 13, 2018

Size: LED COOLER|Color: CAPTAIN 360R|Verified Purchase

This was an all around decent cooler, especially for the price. Unfortunately, I had the unlucky draw of getting a defective pump. After installation, temps under load were great for about 3 days then the internal pump went bad. I do not think this makes the AIO a bad piece of tech or that the seller is terrible, just some times tech comes off the line bad and does not always work as intended. I am in the process of returning this item and have re-ordered the exact same one from the same seller. I will post another review with pictures of installation after the new unit arrives and I have had time to test it.

So just installed the new cooler. Everything seems to be ok, but still testing and keeping an eye on it. It seems to have a lot of air in the system to begin with, but it works well so far.