Some Smart-UPS may require a firmware upgrade to be able to communicate with the AP9620 Legacy Card

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The AP9620 Legacy Communications card is designed to allow new Smart-UPS units (SMT, SMX, SURTD, and SRT series) to communicate with legacy applications. Some SMT, SMX, or SURTD Smart-UPS units may require a firmware update in order to communicate using the AP9620 Legacy Communications card. You can find the current firmware level of your UPS via the ""About"" menu on the LCD interface of the UPS. SRT units require that the AP9620 card firmware be 3.0 or later.

LCC Compatibility Matrix

Supported UPS Models

Compatibility Notes

SMT750

SMT1000

SMT1500

SMT2200

SMT3000

Requires ""COM 02.1"" Firmware or later

SMT750I

SMT1000I

SMT1500I

SMT2200I

SMT3000I

Compatibility is fully supported

SMT750RM

SMT1000RM

SMT1500RM

SMT2200RM

SMT3000RM

Compatibility is fully supported

SMX750

SMX1000

SMX1500

Requires Firmware ""UPS 03.1 / COM 03.0"" or later

SMX750I

SMX1000I

SMX1500I

Compatibility is fully supported

SMX2000

SMX2200

SMX3000

Compatibility is fully supported

SURTD3000

SURTD5000

Requires UPS Firmware 5.1 or later

SRT (All)

Requires AP9620 Card have Firmware 3.0 or laterNOTE: Use of AP9620 disables the embedded Network Management Card in the UPS.

If you find that your UPS needs to have the firmware upgraded, please see knowledge base document number FA164737 for information on how to upgrade..