Powered by Amazon Alexa Voice Service

Just ask and Alexa will stream beautiful audio, provide information, place an order, control your smart home, and more. It’s always getting smarter and adding new features with thousands of Alexa skills.

Wireless Bluetooth streaming

Charging cradle

Enables you to easily and instantly charge the speaker battery without messy wires.

Powered by Amazon Alexa Voice Service

Just ask and Alexa will stream beautiful audio, provide information, place an order, control your smart home, and more. It’s always getting smarter and adding new features with thousands of Alexa skills.

Wireless Bluetooth streaming

Charging cradle

Enables you to easily and instantly charge the speaker battery without messy wires.

Beautiful sound with Amazon Alexa

Harman Kardon Allure Portable is a beautifully designed, smart speaker that delivers rich stunning sound and is powered by Amazon Alexa Voice Service for a seamless, hands-free voice control experience. Just ask Alexa to play music, answer questions, place an order via Amazon prime, control your smart home, and more. And thanks to the far-field voice recognition, the Allure Portable responds to your voice commands from across the room. With a built-in rechargeable battery and Bluetooth music streaming capabilities, you’re sure to enjoy a musical experience that moves you and moves with you.

{"searchRecords":[{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y00000041vOQAQ"},"Title":"Can I make phone calls via my Harman Kardon Allure speaker?","Id":"ka01Y00000041vOQAQ","ArticleNumber":"000007359","ArticleType":"FAQ__kav","Question__c":"Can I make phone calls via my Harman Kardon Allure speaker?","Answer__c":"No, this feature is not supported in our Harman Kardon Allure speaker. This might change with future updates. You can call your Amazon friends by using the Alexa app."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y00000041uuQAA"},"Title":"Can I see my voice interaction history somewhere on my Harman Kardon Allure?","Id":"ka01Y00000041uuQAA","ArticleNumber":"000007356","ArticleType":"FAQ__kav","Question__c":"Can I see my voice interaction history somewhere on my Harman Kardon Allure?","Answer__c":"Yes, you can see all voice interactions with the Harman Kardon Allure by using the Alexa app and visiting History in Settings. Your interactions are grouped by question or request. Tap an entry to see more detail, provide feedback, or listen to audio sent to the Cloud for that entry by tapping the play icon. Sometimes Alexa may not understand you perfectly, and the translations you see in History may not always reflect exactly what you said (for example, they may be inaccurate or incomplete). You can help us improve your experience by providing feedback on inaccurate translations in History."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y00000041tcQAA"},"Title":"Can I turn off the light on my Harman Kardon Allure speaker?","Id":"ka01Y00000041tcQAA","ArticleNumber":"000007348","ArticleType":"FAQ__kav","Question__c":"Can I turn off the light on my Harman Kardon Allure speaker?","Answer__c":"Yes. Go into our HK Alexa Setup app, tap on the 3 line icon and click on \"Lightning\" to toggle it on and off."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y00000041sZQAQ"},"Title":"Can I use Alexa with my Harman Kardon Allure speaker offline?","Id":"ka01Y00000041sZQAQ","ArticleNumber":"000007343","ArticleType":"FAQ__kav","Question__c":"Can I use Alexa with my Harman Kardon Allure speaker offline?","Answer__c":"No, the Allure speaker requires an internet connection in order to use Alexa voice commands. You can always listen to music via the Bluetooth connection if you are out of range with your Wi-Fi network"},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y00000041ukQAA"},"Title":"Can I use the Bluetooth on my Harman Kardon Allure speaker without being connected to Wi-Fi?","Id":"ka01Y00000041ukQAA","ArticleNumber":"000007355","ArticleType":"FAQ__kav","Question__c":"Can I use the Bluetooth on my Harman Kardon Allure speaker without being connected to Wi-Fi?","Answer__c":"Yes, in case your Wi-Fi does not work then simply press and hold the Bluetooth button for 3 seconds, your speaker is now in pairing mode. The button is located on the back where you connect the power cord. Please be aware that Alexa will not work on Bluetooth."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y000000Yi0DQAS"},"Title":"ALLURE PORTABLE: Is charging dock needed?","Id":"ka01Y000000Yi0DQAS","ArticleNumber":"000007539","ArticleType":"FAQ__kav","Question__c":"Do I have to bring the charging dock when I use the ALLURE PORTABLE as a portable?","Answer__c":"No, the ALLURE PORTABLE has a Micro USB charging port on it, so you can charge it without the docking station using any USB charger with a charge rating of 2.3 amps or higher. A charger with a slightly lower rating, below 2.3 amps, will also work, but the charging time will increase."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y000000YhzyQAC"},"Title":"Does my Harman Kardon Allure speaker listen all the time?","Id":"ka01Y000000YhzyQAC","ArticleNumber":"000007354","ArticleType":"FAQ__kav","Question__c":"Does my Harman Kardon Allure speaker listen all the time?","Answer__c":"The Harman Kardon Allure speaker listens for the hotword \"Alexa\", and when our speaker detects it then it will open up a connection to the Amazon server and store your search history on your account. You can mute the mircrophone by tapping the Microphone button on the Allure speaker, this will stop the speaker from listening and will not react to Alexa until you unmute it."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y00000041vYQAQ"},"Title":"Does the Harman Kardon Allure support text messaging?","Id":"ka01Y00000041vYQAQ","ArticleNumber":"000007360","ArticleType":"FAQ__kav","Question__c":"Does the Harman Kardon Allure support text messaging?","Answer__c":"No, this feature is not supported in our Harman Kardon Allure speaker. This might change with future updates. You can write text messages to your Amazon friends via the Alexa app."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y00000041v4QAA"},"Title":"How can I delete my voice interactions with Harman Kardon Allure?","Id":"ka01Y00000041v4QAA","ArticleNumber":"000007357","ArticleType":"FAQ__kav","Question__c":"How can I delete my voice interactions with Harman Kardon Allure?","Answer__c":"You can delete specific voice recordings associated with your account by going to History in Settings in the Alexa App, drilling down for a specific entry, and then tapping the delete button. Or, you can delete all voice recordings associated with your account for your Harman Kardon Allure speaker, by selecting the applicable product at the Manage Your Content and Devices page at www.amazon.com/mycd. and deleting voice recordings. However, this may degrade your Alexa experience."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y00000041t8QAA"},"Title":"How can I mute the music playing without touching the Harman Kardon Allure speaker?","Id":"ka01Y00000041t8QAA","ArticleNumber":"000007345","ArticleType":"FAQ__kav","Question__c":"How can I mute the music playing without touching the Harman Kardon Allure speaker?","Answer__c":"That is easy, simply say \"Alexa, mute\" or \"Alexa, mute music\". To resume playback if needed, say \"Alexa, resume playback\"."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y00000041tmQAA"},"Title":"How can I reconfigure the Wi-Fi for my Harman Kardon Allure speaker?","Id":"ka01Y00000041tmQAA","ArticleNumber":"000007349","ArticleType":"FAQ__kav","Question__c":"How can I reconfigure the Wi-Fi for my Harman Kardon Allure speaker?","Answer__c":"Press and hold the \"Microphone off\" button for 5 seconds. The Allure speaker will tell you when it is ready to be configured."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y00000041u6QAA"},"Title":"How can I upgrade my Harman Kardon Allure speaker?","Id":"ka01Y00000041u6QAA","ArticleNumber":"000007351","ArticleType":"FAQ__kav","Question__c":"How can I upgrade my Harman Kardon Allure speaker?","Answer__c":"The speaker will be automatically updated if any new software is available. You can check our HK Alexa setup app for more information, since the app will show a notification that new software was installed. Tap on the icon showing and see all release notes."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y00000041tIQAQ"},"Title":"How do I connect my Harman Kardon Allure to my Wi-Fi?","Id":"ka01Y00000041tIQAQ","ArticleNumber":"000007346","ArticleType":"FAQ__kav","Question__c":"How do I connect my Harman Kardon Allure to my Wi-Fi?","Answer__c":"You need to download the HK Alexa setup app from either Google Play Store or Apple App Store, then follow the procedure written in the app."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y00000041twQAA"},"Title":"How do I reset my Harman Kardon Allure speaker?","Id":"ka01Y00000041twQAA","ArticleNumber":"000007350","ArticleType":"FAQ__kav","Question__c":"How do I reset my Harman Kardon Allure speaker?","Answer__c":"Find a paper clip or something similar, then next to the power connection there is a small hole. Insert your paper clip and hold it until the Harman Kardon Allure tells you it is reset."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y000000Yi08QAC"},"Title":"ALLURE PORTABLE: Charging Time","Id":"ka01Y000000Yi08QAC","ArticleNumber":"000007540","ArticleType":"FAQ__kav","Question__c":"How long does it take to charge the ALLURE PORTABLE?","Answer__c":"When using the charging dock or a USB charger with a rating of 2.3 amps or higher, it will take 4.5 hours to charge the unit from 0% to 100%. Of course, charging from 50% will take considerably less time. If using the unit while it is charging, charging time will increase."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y000000Yi0IQAS"},"Title":"ALLURE PORTABLE: Working With MESH/Multiple Wi-Fi Routers","Id":"ka01Y000000Yi0IQAS","ArticleNumber":"000007541","ArticleType":"FAQ__kav","Question__c":"I have multiple wi-fi routers or a MESH system in my home. Can I carry the ALLURE PORTABLE around my house and have uninterrupted service of the ALEXA system?","Answer__c":"The ALLURE PORTABLE is not constantly looking for a wi-fi system. When you turn the unit on, it finds the wi-fi, connects, and begins working. When you move into another section with a different router, the ALLURE PORTABLE will no longer be connected. You will have to turn the ALLURE PORTABLE off and then back on again, so that it can find it's new wi-fi router."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y00000041syQAA"},"Title":"Is it possible to turn up the volume using my voice on Harman Kardon Allure speaker?","Id":"ka01Y00000041syQAA","ArticleNumber":"000007344","ArticleType":"FAQ__kav","Question__c":"Is it possible to turn up the volume using my voice on Harman Kardon Allure speaker?","Answer__c":"Yes, Alexa has various voice commands to turn up the volume. Try saying \"Alexa, turn it up\" or \"Alexa, set volume to 5\"."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y000000YhztQAC"},"Title":"Is the Harman Kardon Allure speaker set to a specific language?","Id":"ka01Y000000YhztQAC","ArticleNumber":"000007352","ArticleType":"FAQ__kav","Question__c":"Is the Harman Kardon Allure speaker set to a specific language?","Answer__c":"It would depend where you buy it from. If you bought it in Germany, it will speak German from the start and if you bought it from USA or UK it will speak English. The langauge of the speaker can be changed in our HK Alexa setup app. Go to Settings, Device, Language and select your preferred language."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y00000041tSQAQ"},"Title":"What are the requirements for using Harman Kardon Allure speaker?","Id":"ka01Y00000041tSQAQ","ArticleNumber":"000007347","ArticleType":"FAQ__kav","Question__c":"What are the requirements for using Harman Kardon Allure speaker?","Answer__c":"There are a couple of things that you will need to install your Harman Kardon Allure speaker.\r\n1. Amazon account (US, UK or Germany are the only ones supported now).\r\n2. An Android device (Android 6.x and up) or Apple device (iOS 9.3 and up).\r\n3. A Wi-Fi network with UPnP enabled.\r\n4. Our HK Alexa setup app from the App store.\r\n\r\nIf you have met all the criteria for installing your new Harman Kardon Allure speaker, then you are ready to enjoy a voice-activated speaker and great music!"},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y000000YhGUQA0"},"Title":"What can I do with the Amazon Alexa app for my Harman Kardon Allure/portable speaker?","Id":"ka01Y000000YhGUQA0","ArticleNumber":"000007358","ArticleType":"FAQ__kav","Question__c":"What can I do with the Amazon Alexa app for my Harman Kardon Allure/portable speaker?","Answer__c":"There are tons of features that you can use with your Harman Kardon Allure spaeker and Alexa app. We advise going to Amazon's own webpage for more assistance with the Alexa app and what you can do with it. https://www.amazon.com/gp/help/customer/display.html?nodeId=201602230"},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y000000Yi0NQAS"},"Title":"ALLURE PORTABLE: Using Alexa When On The Go","Id":"ka01Y000000Yi0NQAS","ArticleNumber":"000007542","ArticleType":"FAQ__kav","Question__c":"When I am out in the world using this as a portable device, can I still use ALEXA?","Answer__c":"When out in the world, on the beach, in a park, etc., the ALEXA feature will not work because the unit will not be connected to the internet via wi-fi. You can connect it to a wi-fi hotspot on a phone, if you like, or you can use it as a portable Bluetooth speaker."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y00000041uQQAQ"},"Title":"Where can I set my default music provider for my Harman Kardon Allure?","Id":"ka01Y00000041uQQAQ","ArticleNumber":"000007353","ArticleType":"FAQ__kav","Question__c":"Where can I set my default music provider for my Harman Kardon Allure?","Answer__c":"In Amazon's app called Alexa. There you can set, change and login with your favorite supported music service. They offer Amazon Music, Spotify, Pandora and much more. Go to settings in the Alexa app, select \"Music & Media."}]}

Harman Kardon Allure Portable is rated
4.0 out of
5 by
1.

Rated 4 out of
5 by
IanandVal from
Exactly what we wantedExcellent product, light enough to move around the house rooms, easy Bluetooth and WiFi connection

Hello, I am having trouble connecting spotify to my allure portable. I can listen through bluetooth using my mobile app on my phone, but when I ask Alexa to play a song using spotify she plays it with amazon music.

Asked by: maker 76

Hi! In order to play Spotify with the Allure portable, you need to link your Spotify account. Here's how:
1. Open Amazon Alexa app (available on Appstore and Playstore).
2. Click on the top left corner (burger icon).
3. Go to settings.
4. Scroll down until you find &quot;Music &amp; Media&quot; settings menu.
5. Click on Spotify to access the menu.
6. Click on &quot;link your Spotify account&quot; follow the instructions on screen. (this screenshot we already are logged into Spotify).
7. After successfully connecting your Spotify account then go back to &quot;step 5&quot; and select &quot;Choose default music services&quot;
8. Click on Spotify and Alexa voice will now play music from Spotify and can request songs from their server.
If the issue persists, please submit a case request at https://www.harmankardon.com/support-contact.html and the Customer Service Team will be more than happy to assist you.

Answered by: Nick F

Date published: 2019-01-09

Does Allure Portable aux input?

Asked by: raulshred

Thank you for your question.
No unfortunately the Aura doesn't have an Aux input
Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance.
Please see https://www.harmanaudio.com/ for further details.&nbsp;
Thank you.

Answered by: Meriam

Date published: 2018-12-12

My speaker seems to be stuck in demo mode. How do I fix this?

Asked by: Jonn8888

We would like to work with you directly to help you with your issue. Please submit a case request at https://www.harmankardon.com/support-contact.html and the Customer Service Team will be more than happy to assist you.

Answered by: Mario at Customer Service

Date published: 2018-12-02

I have two OMNI 10 speakers are compatible for the Allure Portable system

Asked by: Alex7

No, the Omni speakers are not compatible with the Allure portable.

Answered by: Mario at Customer Service

Date published: 2018-11-27

Does Alexa work with Saavan?

Asked by: Amitarrow

It would depend on the Alexa system itself if it works with Saavn

Answered by: Mario at Customer Service

Date published: 2018-11-10

Does Alexa work with Spotify?

Asked by: qwertyuiop

Hello! Yes you may link your Spotify account to your Alexa app.

Answered by: Nick F

Date published: 2019-01-06

i have a alexa amazon that wakes up to the word alexa .could i change the wake up on the allure to answer, by a different name?

Asked by: allen marks

Since Allure is also made in partnership with Amazon Alexa, you cannot change it to a different wake up word.

Answered by: Mario at Customer Service

Date published: 2018-10-25

Can you make and receive phone calls on this device?

Asked by: Stick82

Hi!&nbsp;Unfortunately, this feature is not yet embedded into our Harman Kardon Allure speaker. Future updates might include this feature, therefore keep an eye on the release notes in our HK Alexa setup app.