In the interest of providing our customers with as much info as possible, please see the following anti-scam guidelines.

How to spot a Scam Email

We receive many complaints from customers that have received fake winning notifications. We'd like to offer the following advice for anyone that has been the victim of one of these scams:

I have received a winning notification. Is it a scam?

Many customers receive fake winnings notifications from companies claiming to be online ticket vendors. Below you will find an example of our results mailer which will indicate the status of your entry after a draw, and whether or not it has won.

What are Phishing Detectors and how do they affect me?

This article deals with Phishing Detectors and the effect that they have on your browsing experience, with specific reference to our sites.

PlayUKinternet and its associated brands operate as an independent ticket purchasing service and are neither associated with nor endorsed by The National Lottery, MUSL, or Camelot Plc, nor any company that manages any product for which their services are employed