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Good Location - Review of Ibis York Centre

Good Location

Stayed here for 4 nights on a business trip. When entering hotel the reception area was really nice and very modern. This without any doubt is the hotels best point. The car park is terrible. 20 spaces for 90 rooms! So if you are unlucky enough not to get one you have to leave your car in sainsbury's for £7.50 a night! The staff are brilliant especially Lauren and they can't do enough for you. The room was very basic but the bed I slept in was really comfy.My bathroom was tiny. The location of this hotel without any doubt is ideal for exploring York. With the train station close by my advise would be leave the car behind. The traffic in York is always bad. Would stay again.More

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Stayed: June 2014, travelled on business

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Ask ebaybazza about Ibis York Centre

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

-Helen-Eades-, Manager at Ibis York Centre, responded to this reviewResponded 16 June 2014

I am please to hear that you found the location of the hotel suited your needs during your stay.Please be aware that due to being a city centre hotel we do not have the option to extend our car park, but we do however offer the limited space we have on a first come first served basis which is free of charge.I have passed on your comments to Lauren, who is also very happy that she could make a difference to your time with us.

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All reviewstrain stationfree parkingwould stay againtwin roomyork centrebed was very comfortablemin walkwalk in showercar parkingstayed for one nightcouple of nightsshort breaktea and coffeefull englishyogurtleannemicklegate

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This is the third time we've stayed here, sadly unless it has a makeover I think it will be the last. The rooms are starting to look a little jaded and some give the impression of being one room knocked into 2.

We spent our first night in room 202 which wasn't too bad. However when we arrived back from breakfast, we found out that the lock didn't work. Shut the door and give a pull to make sure it was shut. No problem. Push door without Inserting key card and it opened. Lass in reception couldn't believe it either.

Immediately moved us to 309. This is where the 1 into 2 feeling came. Huge bathroom, but living area not so big. Also could hear everything going on in room next door, including kettle going on !!

All in all the hotel rooms need renovation.

Staff wise. They were excellent. From check in to check out and in between everyone had a happy disposition when dealing with us. Well done.

Breakfast yet again didn't disappoint. They even serve black pudding now !!!Also still all you can eat too

Going to have to really think about staying here again

Stayed: June 2014, travelled as a couple

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Ask Picksandjean about Ibis York Centre

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

-Helen-Eades-, Manager at Ibis York Centre, responded to this reviewResponded 16 June 2014

Thank you for your feedback.Please be aware that the issue you mentioned regarding your door has now been rectified. I am dissapointed to hera that you did not find your return visit as pleasant as previous stays.We are always looking for ways to improve on guest experience and will act apon the points you have raised.I hope you chose to stay with us again in the future, for what I'm sure will be a plesant stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

This hotel was a good price but is showing its age and could do with a reverb, Staff were polite and helpful and the room was clean.It's location is excellent for the city centre.Rooms are small and basic.

Stayed: June 2014, travelled with friends

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Ask UKTonyz about Ibis York Centre

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

-Helen-Eades-, Manager at Ibis York Centre, responded to this reviewResponded 16 June 2014

Thank you for your feedback.Your comments have been taken on board and our rooms are contantly monitored for where improvements can be made.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Stayed two nights with my son & enjoyed our stay.Beds were comfortable although room tired was clean, enjoyed breakfast.Only a short walk from station & York centre. Staff friendly,Jade in the bar & Michael at reception made us welcome. Would stay again but would request a refurbished room if refurbishment of rooms not completed.

Stayed: June 2014, travelled with family

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Ask DavidRobertson_10 about Ibis York Centre

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

-Helen-Eades-, Manager at Ibis York Centre, responded to this reviewResponded 9 June 2014

Thank you for your comments regarding your recent stay with us.I am pleased that your son and yourself enjoyed your time with us.I will pass on your kind words to Michael and Jade, whom I'm sure will also be pleased that had an enjoyable stay with us.

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The IBIS York Centre is only three minutes walk outside Micklegate Bar in York. This makes it a central and very good value basic option for a short break. The bed was comfortable and we found everything clean and the staff friendly and helpful. I would recommend booking room only and taking breakfast at La Tazzina by Micklegate Bar.

Stayed: May 2014, travelled with friends

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Ask Peter W about Ibis York Centre

1 Thank Peter W

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

-Helen-Eades-, Manager at Ibis York Centre, responded to this reviewResponded 9 June 2014

Thank you for your review, I am pleased to see that found the hotel to be a good base for exploring the city.I hope you choose to stay with us during any future visits to York.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC