Paul Fracasso lives next door to the woman and watched as police served the no-knock warrant on the wrong home.

"I saw them going through the door, crashing through the door," Fracasso said. "There were guns and flashlights going everywhere, (and police) telling them, 'Get down. Get down. Get down.'"

Fracasso said he knew immediately that police had made a mistake.

Salt Lake City Police Chief Chris Burbank talks about a warrant being served to the wrong house Friday, Oct. 5, 2012, in Salt Lake City. (Tom Smart, Deseret News)

"I knew they were there for no reason," he said. "She's a sweet old lady, just like my grandma. I think they should have done their homework. I can't believe it actually happened. They wouldn't have to be apologizing after the fact if they had done their homework."

Stephen Clark, an attorney representing the woman and her family, said the family "remains focused … on helping her deal with the consequences of the traumatic incident."

The family is assessing the official account of the events provided Friday by police and will make a statement when appropriate, Clark said.