Pounce on ideas. Welcome input and act on it. If you reject the team’s ideas, explain why.

Exhibiting these three behaviors is a good start. But you also need to avoid traps that can befall in­­effectual group leaders. In a 2013 survey of the worst actions of bad bosses, the No. 1 culprit was stealing the credit for others’ work or ideas. Other mistakes team leaders make: communicating poorly, failing to recognize groups and individuals for their effort and lying and gossiping.

To foster trust, get to know team members as fully dimensional people. By understanding what drives them, you can appeal to them more forcefully.

Monday's Training:

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