Diego, who went by the name of “Tech Trackz,” was waiting to catch the 2-train at a Bronx, N.Y., subway station when his iPhone accidentally fell out of his hands and onto the subway tracks shortly after 1 a.m. Reportedly, the 22-year-old went to a toll booth attendant to report the incident.

The Metropolitan Transit Authority employee told Diego that if he remained patient, she would help him retrieve the phone. Diego instead became impatient and made the decision to fish his phone off the tracks himself.