Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

I was a member of the Cambridge MA Porter Sq location. I actually left the Planet Fitness to become a member of Blast. The Cambridge location is by my work and good for equipment. My main reason to sign up at Blast is I was assured I could use the WOW on Boston Ave MEdford MA which has spin classes with teachers I like. Now that they closed their location they transferred me to Rock and Fitness in Porter Sq Cambridge MA for my billing ect.. and I can no longer to to WOW on Boston Ave Cambridge, MA. The manager there told me I would have to cancel Blast and sign up there and pay the fee's. I spoke to Lucas at the Corporate headquaters today who assured me he just needed to update my membership and I will be able to go to WOW but I will still be housed at Rock and Fitness. They are not part of Blast. How can my membership be held by a company that I did not sign up with. I asked to have membership changed to Blast on Middlesex Ave MEdford MA but he refused. So I signed a contract with Blast and they have the right to make my home gym another corporation that they don't own? Also I have not been able to go to my spin classes in 3 weeks because of this. NOT HAPPY and would love to know if this is legal. In the meantime Boston Ave MEdford MA is signing former members up and charging them. Wrong on every level.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.