So I recently installed 6 Wyze Cam V2’s and a couple of them seem to have a problem. When switching from SD to HD, the bit rate drops from about 80 kb/s to 20kb/s and the image looks terrible. The 4 other cameras are working as I think they should, with a bit rate about 125 kb/s in HD. All wifi signals are strong, between 87% and 100%. I’ve power cycled through the app and physically pulled the plug, any other suggestions?

Good Afternoon Community, I recently have purchased a new Wyze Cam. Upon opening the box and setting up the camera, it was immediately pixelated/blurred on both HD and SD. I then completed a reset of the device and still had the issue while being...

I never equated it to officially being bad, but rather than spending hours on it I just exchanged it since I had just gotten it. My other ones were fine, So I assumed it was bad. You can try flashing the firmware, but I did that on mine and it didn’t work.

The cameras are made in China, I’m not sure how Wyze controls the QA.

This might be something that @WyzeGwendolyn might want to mention to her teammates.

@SolarGoat, normally we wouldn’t take this one back since it looks like this Wyze Cam is being used outside (they aren’t weatherproofed). However, that’s a weird issue and we’d love to get this camera back to investigate it.

I know that there are QA checks in China and that more happen when we receive shipments here. But I don’t know much about the process except that we take some Wyze Cams out of their boxes and test their functionality. Sorry I can’t give more insight!

I have one that I installed inside giving the same issue with the green box. Pixelation I understand but the box is another question. When I put another one right next to it, the other one was completely different. Have you had any reports of that?

It also appears that the compression is a bit different making the video almost unwatchable sometimes.