Once the Buildium account has been approved for Premium Tenant Screening, reports can be generated within a few minutes, along with a recommendation that outlines the applicant's credit, criminal, and eviction history.

A full credit report with credit score. This report include Income and Assets, Past Due Amounts, Credit Score - including the factors affecting the score, Summary of Accounts, and a breakdown of Accounts (Late payments 30 days late, 60 days late, 90 days late: Payment history).

Start the Premium Tenant Screening processShowHide

Navigate to Leasing > Applicants

If the applicant has not submitted a rental application, click Run credit and background check. This option will create a new rental application record.

OR

If the applicant has submitted a rental application, click the Run credit check link that appears in the quick menu (gray box with black arrow) to the right of each applicant's name. This option ties the credit check to the existing application.

You can also run a credit check by clicking on the Screening tab within the applicant's page.

Complete the form and review.

If you need to edit any information that appears in the form, prior to placing the order, look for the pencil icon.

Check the authorization box and click Place order.

Review report status and detailed reportsShowHide

After placing the order, you will be shown a Report pending page while the report request is processing. In most cases, the report will be returned within a minute, with a recommendation, based on the profile for that property, and links to the detailed credit, criminal, and eviction reports for the applicant and cosigner, if applicable.

In the event that there is additional research required, usually as a result of an eviction record, you will see a pending state letting you know that you should see the result within 24 - 48 hours.

Once a report is delivered, after additional research has been done, you will receive an email letting you know that the report is ready for review.

To access your detailed reports:

Navigate to Leasing > Applicants page.

Click on the applicant's name

Click into the applicant's Screening tab.

Click the Detailed reports links.

You will be directed into the TransUnion CreditRetriever® portal and presented with a screen with tabs for credit, criminal, and eviction data.

Click on the Criminal and Eviction tabs to access the details of those reports.

On the Criminal tab, results will be returned right within the page.

For more information on a report, you can click on View Records to see a detailed breakdown of that result. You can also click on Create PDF to create a PDF version of this report.

On the Eviction tab, results will be returned right within the page.

For more information on a report, you can click on View Records to see a detailed breakdown of that result. You can also click on Create PDF to create a PDF version of this report.

Please note that this portal is not integrated with your Buildium account, therefore, any actions taken within this portal - other than viewing information - will not sync with your Buildium account and may result in errors.

Inform the applicant of your decisionShowHide

In the event that the applicant has been approved for the rental unit based on their credit, criminal, and eviction search, you can provide them with the completed Letter of Acceptance.

In the event that an applicant is not approved for the rental unit due to a result on the credit, criminal, and eviction search, you will need to provide him or her with the Adverse Action Letter.