books.google.com - This is a no-nonsense guide to the benefits and pitfalls of enterprise-wide information systems. How many organizations would doubt the promise of an integrated enterprise system (ES)? Not many, judging by a $15 billion industry. The combination of an ES as a platform for organizational information and...https://books.google.com/books/about/Mission_Critical.html?id=p2kwgnefpQEC&utm_source=gb-gplus-shareMission Critical