Notice to users: Library Catalogue and ASRS outages scheduled for May 13 to May 18

UPDATE, May 18, 2018: Access to the library’s catalog has been restored. Users are now able to renew, recall, request materials, and pay fines. Requests for materials from ASRS are also available. If you are experiencing any difficulties, please contact us for technical assistance.

Due to an upgrade to the Library’s Catalogue, users will not be able to renew, recall, or request materials, or pay fines starting Sunday May 13, 2018 at 6 p.m.. Requests for materials from ASRS will also be unavailable. Requests for materials from PARC are still available. Full service is expected to resume May 19, 2018.

Users who already have either UBC cards or Community library cards will be able to:

Sign out books

Access the public workstations with CWL or a barcode and PIN

Place document delivery, Interlibrary loan and media booking requests

Request items from Library PARC

Access the public workstations

Users will not be able to:

Renew books

Place recalls

Pay fines

Use the self-check machines

Access materials stored in ASRS including materials from Rare Books and Special Collections and UBC Archives

Access your MyAccount

Users with UBC ID cards issued between May 13 and 18 will not be able to:

Place document delivery, Interlibrary loan and media booking requests

Renew books

Place recalls

Pay fines

Use the self-check machines

Access MyAccount

Access materials stored in ASRS including materials from Rare Books and Special Collections and UBC Archives

Access public workstations with CWL or a barcode and PIN (Users may obtain a guest login at any circulation desk and use that to login to the computers.)

Please note that users will not incur fines for books due during this period.