One of the women interviewed for the above article said she enrolled like she was supposed to, but still hasn’t received a bill from the insurance company. So she isn’t sure if she has coverage or if her bills will be paid. But even if she is covered, she signed up for a bronze plan so chances are she has a high deductible and will be paying out of pocket anyway.

Then there’s the story of a Chicago surgeon whose office manager was on hold for two hours trying to find out if a patient’s surgery was covered. She never did find out, but the doctor went ahead with the surgery anyway. Hopefully he’ll get paid.