Track a Parcel

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Welcome to 13ten

We are here to help you keep track of your parcel. However, before you move on to do this, there are a few things you should know about us.

After you’ve ordered your item, your parcel comes into 13ten from your chosen retailer or seller. Then, we sort and route your parcel via your
seller’s chosen delivery method. This means your parcel will be delivered to your door by either Royal Mail, Hermes, Yodel or DPD.
As part of our service, we have a tracking team on hand if you have any queries regarding your delivery.
If needed our team will even contact the relevant carrier on your behalf to help with your parcel.

Contact our team

For more information or support with your parcel delivery please Email, or Call our team on 0800 783 1310 Mon – Fri 8.30am – 4.30pm.