The software works fine on any MSWindows, from 95 osr2 to XP, Vista, 7, 8, 10; also with Mac / Linux with Wine. From the support history, we know that 100% of the Internet publishing faults are due to mistakes (either by the user or by the Web space hosting service).

Here the common FTP errors / user mistakes.

Error 500

- wrong or incorrectly typed ftp server name (= host, server, ftpserver); Solution = check, retype, ask your host. Usually the format of the name to be inserted is yourserver.com or ftp.yourserver.com

- your firewall or antivirus or antispyware software is misconfigured; or a hardware firewall (some routers have an internal firewall); Solution = disable or better configure

- problems with the Internet connection or the ISP or the host; Solution = check the hardware, contact the ISP, contact the host;

- verify if "passive" is checked (within the Server settings tab); try to check it

To correct the problem, you must put the name of the correct directory/folder (possibly /public_html ) within the "initial remote directory" box of the "FTP Setup" tab of the Publishing dialog, then republish. You may attempt with all the suggestions above. It is likely one will work. Or, better, ask your host, they know the directory/folder name as it is their choice. We do not know your host settings.

No errors but the site doesn't show correctly

- it is likely the "Initial remote directory" is wrong,

Solution = see above the instructions for error 550

- there are problems with pre-existing content. The existing content (if initial remote directory is OK) is shown on the right side of the publishing dialog. You may delete it: select then press the DEL key on the keyboard

The publishing process interruptes or Error 331 or some other numbers or it stalls

- it is likely your server is experiencing a temporary overload. Just press the moving "Stop!" button and wait until it stops. Then press the big "Publish" button and it will continue the publishing (without restarting). If this error persists, try to change the setting "passive": sometimes this fixes the problem. Or try to connect with another ISP / carrier, or try at another time of the day, or... find a less cheap hosting service!