Care home slammed in damning report

Dominic Collis

A Hapton care home has been slammed in an inspection report from the Care Quality Commission, including concerns it did not adequately report allegations of abuse.

Wordsworth House Care Centre was classed as “inadequate” in the inspection report which highlighted a number of serious concerns.

We identified a number of concerns relating to allegations of abuse that had not been reported in a safe and appropriate way.

CQC report

The CQC said the home was inadequate in the safety, effectiveness, responsiveness and leading of its service.

It was also found to require improvement in the caring side of its service.

The report stated: “We identified a number of concerns relating to allegations of abuse that had not been reported in a safe and appropriate way.

“We asked the home manager to refer the concerns that had been identified during our inspection to the Local Authority safeguarding team.

The system to record, investigate and monitor allegations of abuse was inadequate. The home manager showed us a safeguarding file.

“However this contained only a cover sheet and no record of the any current or previous investigations.”

The inspection also raised concerns over the observation of medicines administration, and the monitoring of room and fridge temperatures which did not take place in line with guidance to ensure safe storage of medication.

Staff concerns were also raised about staffing numbers in the home.

The inspection also noted: “Systems to protect people from the risks of infection were ineffective.

“We saw evidence of an outbreak of diahorrea and vomiting that had not been referred to the relevant authority.