Customer Service for Architecture - Helprace

Benefits of using Helprace architecture customer service software:

Architecture customer service means dedicated, social support

Whether you're a commercial or a residential developer, you know the importance of keeping your clients happy. Whether you're preparing for your first phase of move-in dates or negotiating with your commercial tenants, you need to address questions quickly and be able to gain valuable feedback from your clients.

Architecture, engineering, trade and supplier manufacturers require a proper support and collaboration software to keep everyone engaged in the construction process. When the project has to be managed effective fashion and important decisions need to be made every day, you need the right helpdesk software that's up to the task.

We know how critical it is to maintain access to important files in the construction industry. Since Helprace is hosted on the cloud, you'll get maximum uptime and security. In addition, there is enough storage and space for all your files - and if you ever need to export them or back up your data, you can do that too, anytime.

Self-service as part of complete architecture customer service

It's hard to keep track of all the players in the construction industry. You have suppliers, contractors, subcontractors and your end-users. Partition your knowledge base as well as your architecture customer service for each customer and have them find everything in one place. You'll start providing architecture customer service is no time!

When you're on a construction site, you may only have your mobile device with you. As a result, we know how important it is to have the information available on all devices. The Helprace self-service portal and the community can be accessed with a few taps on the screen, which renders beautifully whether you want to access the feedback widget, read discussions or pull up a knowledge base article.

Keep your architecture customer service doors open during crunch times!

The construction industry is one of the most stressful and time-constrained industries out there. It is no secret that customer service and collaboration is needed for virtually all levels of the architectural sphere. From sales, early planning and proposal hearing, residents and customers alike may want to keep tabs on the project including changes and alterations that the general public needs to know about.

If you'd like, you can keep your Helprace portal strictly internal (private) as a collaboration tool for your project participants.

What's more, during occupancy, closing and commissioning times you need to be at the top of your tickets. Helprace architecture customer service software is built for the dynamic construction industry. So why not familiarize yourself with Helprace by taking a look at the tour of our architecture customer service software. You may decide it's is right up your alley and decide to get your own copy of Helprace architecture customer service software.