Free Shipping on All USA Orders over $50 (Including Alaska and Hawaii).International Shipments- Rates will be available during checkout process

USA DELIVERIES

Delivery Method

Delivery Cost

MyLoveStone Processing Time

Carrier Delivery Time

Total Delivery Time*

USPS PRIORITY MAIL

FREE > $50

1 - 2 Business Days

2 - 3 Business Days

3 - 5 Business Days

Business Days: Monday - Friday, excluding federal holidays within the United States.

Processing Time

Orders for in-stock merchandise received on Monday through Friday are usually processed the same day, or by the end of next business day. Orders received on Saturday are usually processed by the end of Tuesday and Sunday are usually processed by end of day Wednesday. All expedited priority orders must be placed by 12 noon Central Standard Time (CST) to be processed on the same business day. If placed after this, your order will be processed the following business day.

If an item is back-ordered, we will notify you and let you know of delay. We don't charge your card until item is shipped, we only authorize the amount.

Returns & Exchanges

If within 30 days of receipt of your purchase, you are not completely satisfied, for any reason, with any nonpersonalized item you order, we will either replace it or provide you with a full product refund, excluding shipping and handling - no questions asked.

Simply email us at [email protected] and indicate the reason for your return to receive a RMA #. In the subject line, include your order number. Include the packing slip with your return, and wrap the package securely. Please indicate if the item is a return or an exchange.

For your protection, we recommend you purchase insurance on your package for the value of the merchandise being returned. If you do not have your packing slip, please indicate the order number on a separate piece of paper and send the package to the provided address.

Refunds

We will notify you via e-mail of your refund once we have received and processed the returned item. Please note that we can refund shipping costs only if the return is a result of our error. Also, if you received Free Shipping on this order, you will be charged a mininum flat shipping fee of $5.00. We will let you know the exact amount of your shipping cost as they vary by item / category before processing the refund.

Authorized Dealer, what does it mean?

Watch companies take years developing some of their timepieces. Because of this, they are also very stringent on to whom they make an Authorized Dealer. Dealers have an added responsiblity of not just selling a watch, but educating the customer on the piece and how to properly take care of it.

Benefits of shopping from an Authorized Dealer - Manufacturer Warranty and Box

Manufacturer Warranty and Box - As authorized dealers, all of our watches comes with the manufacturer warranty. You can shop confidently knowing each watch is 100% authenthic and not altered in any way.

Complete Selection - As Authorized Dealers, we showcas the full selection of every brand we carry. This allows you to see the full line and make an informed decision. We carry the latest models and the best selling items.

Direct from Factory - We purchase directly from each brand, their is no middle-man. You can be 100% confident each watch is brand-new, 100% authenthic and with original factory parts. Beware, some online retailers that are not authorized delaers will sell you counterfeit, black market or used watches.

Full Factory Warranty

All of our watches come with factory warranty, we don't need to provide you our own warranty or a third party warranty. You can rest assured if something goes wrong with the timepiece, you are sending it back directly to the manufacturer who will fix it using one of their service centers. This not only guarantees quality craftmanship but you will not receive a watch back without approved factory parts since they will be doing the repairs.

If you purchase a watch from not an authorized delaer or closeout site, if something goes wrong the manufactuer will not warranty the watch. You need to be able to prove that you purchased from an Authorized dealer.

Best Price Online - Price Match and Save Additional 10%

If you find an item for a lower price on another web site or in a retail store, we will match the price of the retailer and give you an additional 10% Off!

Here's how it works:

The item must be currently available in the same style, size, quantity, and color that is on MyLoveStone.com.

Must be an authorized web site or store of the brand. It cannot be an auction site, private sale site, paid membership club or eBay.

All authorized stores and sites must be located in the United States.

Taxes (if any) and shipping charges (if applicable) will be included when calculating the price difference.

The web site or retail store must be a verifiable authorized dealer of the brand in question.

Here are the 3 easy steps to receive your refund:

Order the item that you want from MyLoveStone.com

Please call us at 1-800-258-3142 with your order number, and either the URL of the site where you found the item (and directions of how to find the item), or the name and phone number of the store where you found the item.

We will verify the information, give you a discount equal to 110% of the difference, and email you with your new total. Offer is not valid unless information can be verified by MyLoveStone.com. Please note that this offer is valid for 10 days after you make your purchase. This offer applies to a maximum of three (3) items of any particular style per customer.

Price Protection is only available for orders shipped within the United States and its Territories, and to APO/FPO addresses. We offer price protection for international orders only if the retailer with a lower price also ships to that country.

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Free Shipping On Orders Over $50

My Love Stone is the Leading Online Retailer of Fashion Watches. We are dedicated to offering our customers best in class customer service helping them select items that they "Love!". We partner with the best brands and help our customers define themselves thru our expert team. We create leading online videos that capture the artistic beauty of each item we carry, showing the details that make it unique and special.