Southwest Airlines Co. 2011-3-20

About this Order

This consent order concerns violations by Southwest Airlines Co. (Southwest) of the requirement of 14 CFR 234.11 to display on-time performance data for each domestic flight for which schedule information is available on the initial listing of flights on its website. Violations of Part 234 also constitute unfair and deceptive practices and unfair methods of competition in violation of 49 U.S.C. § 41712. This order directs Southwest to cease and desist from future violations of Part 234 and 49 U.S.C. § 41712 and assesses the carrier $50,000 in civil penalties.