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Re: TrueVector stops - Windows 7

For some reason I havd recently started getting a message that Truevector has had a problem and has shot down, would I like to restart it?

I say yes, for the same message to come up 30 seconds or so later

Whilst this problem persists I am unable to access Internet

Shutting down ZoneAlarm completely allows me to use Internet - but unprotected

I have uninstalled ZoneAlarm and reinstalled - same thing

I am using Windows 7 64 Ultimate

Can you help?

What Type and version of ZoneAlarm?

It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country, without All the Details, without the ability to sit in front of your Computer monitor and see what's going on..