We do understand emergencies arise, however getting and keeping your health and wellbeing on track requires a commitment from you, and we don’t want you to cancel simply because you don’t feel like coming. This shows a lack of commitment; which is not compatible with improving your health and wellbeing.

Exceptions will be considered in cases of genuine need.

We know you make your booking with good intentions, and we greatly appreciate your understanding and cooperation to ensure the clinic can continue to sustainably service all of our clients.