Limited Warranty

Full Sail International, LLC takes pride in its workmanship and undertakes to manufacture top quality products. A Piggyback Rider® child carrier backpack system is covered under warranty, to the original owner, for the lifetime of the product, against defects in materials or workmanship.

Since no Piggyback Rider® child carrier is indestructible, Full Sail International, LLC’s warranty does not cover damages attributable to or resulting from normal wear and tear (e.g., exhausted padding) or factors beyond the control of Full Sail International, LLC, including but not limited to natural hazard damage (e.g., weather, animals, ultraviolet (UV) damage), abuse or alteration, or failure to use the Piggyback Rider® child carrier in accordance with the instructions.

All products being returned require a Return Authorization number. Service under our warranty is available to the original purchaser by contacting customer service at 1-301-541-3744 for a Return Authorization number.

If, after inspection, we determine that the product is defective and covered by this warranty, we will repair or replace it at our discretion, free of charge. If your Piggyback Rider® kid carrier needs service or repair that is not covered under this warranty, we will provide the necessary service at a reasonable charge.

EXCEPT AS SET FORTH ABOVE, FULL SAIL INTERNATIONAL, LLC MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FULL SAIL INTERNATIONAL, LLC EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY.

FULL SAIL INTERNATIONAL, LLC WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE PIGGYBACK RIDER®, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU.

This warranty gives you, the original purchaser, specific legal rights. You may also have other rights, which vary from state to state.child carrier backpack.

If you have any questions please call Customer Service at 1-301-541-3744

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