Extensive Online Documentation

Although the hosting service supplied by the different companies is virtually the same, every provider has got their own platform with its own tweaks and ways to execute specific operations. In such a case, a big knowledge base will be amazingly helpful both for people with little to no experience and for technically competent users who will ultimately discover how particular tasks are executed, but will waste time in the meantime. The objective of such a knowledge base is to help make the hosting service quick and simple to use, sparing users plenty of time and energy. The result is happier customers, as they can swiftly find the information they’re looking for, and a whole lot less work for the help desk support team representatives, because typically the majority of the queries and difficulties that clients have got are already enumerated in the knowledge base. Provided that the articles are written well and cover more things, you will be able to find out more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting come with detailed technical documentation where you will find info on all the features that our in-house created Hepsia Control Panel offers, along with solutions to various questions and obstacles that you may encounter. All configuration guides include step-by-step explanations, so you won’t need to worry about overlooking something if you’re aiming to export a database, for example. The troubleshooting articles cover a range of different possible causes of specific issues and the solution for each and every one of them, so if you are not able to send email messages although you have the right outgoing mail server settings, for example, you can swiftly discover what the reason for this might be and repair the issue with a couple of mouse clicks in your mail client. As the Hepsia Control Panel has quite a few features, you’ll be able to find applicable articles in each of its sections. In case you want to examine all help articles, you can use the Help menu, which is located in the top right-hand corner of the screen.