Loyalty360 Featured Technology | Epsilon

Epsilon is a global marketing company that seeks to help brands make connections with customers through personalized, consistent, cross-channel experiences. Its loyalty strategy, insights, software, and services are designed to convert casual customers into brand advocates.

The company’s Agility Loyalty platform is a cloud-based, SaaS solution intended to enable brands to identify actionable insights from customer data. The platform can be used as an out-of-the-box solution, or it can be customized to fit a client’s particular needs. It offers real-time, omnichannel engagement; real-time rewards and redemption; gamification; real-time identification; and advanced measurement and reporting.

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THE LOYALTY PULSE SURVEY

Do you feel there is a lack of competitive benchmarks, technology metrics, objective technology assessments, or shared industry terminology that hinders your ability to effectively implement CX efforts?

No we have a good grasp on all of them

We would like to have more technology metrics

We would like to have more competitive benchmarks

We would like to have an understanding of technologies from an objective entity

We would like to have a shared terminology that could help us better understand the industry

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