The CEO’s direction came in a meeting held at 12pm in the authority’s office in Sector 6. A five-member delegation of buyers, representatives from 3C Developers and the CEO and his staff were present in the meeting where the developer asked the buyers to send their individual problems in writing.

Homebuyer Sanjiv Arora said, “I had booked a 1,970-square feet 3BHK flat in 3C Boulevard Espacia project in 2010, which was promised to be delivered in the next 39 months. However, even after a three-year delay, we are unable to get our flats. We raised all these issues in the meeting and the builder’s representative asked us to send our issues in writing. So we will do that now.”

The authority had called for the meeting after UP chief minister Akhilesh Yadav’s directions to address buyers’ issues. He had given these directions after some buyers had met him in Delhi last Saturday.

The developer’s legal advisor, Tanveer Alam, said, “All six residential towers in our project located in Sector 100 were ready on time. The project got delayed because the National Green Tribunal (NGT) had in 2013 restrained the Noida authority from issuing occupancy certificates to group housing projects within a 10-km radius of the Okhla bird sanctuary. The NGT had also put a ban on further construction that was lifted only in 2015.”

The developer’s representatives said that once buyers send all their grievances in writing, they will address each issue properly. The grievances are to be sent through the Noida authority.

“The Noida authority will issue a notice along with buyers’ representations to the builder,” said Rama Raman.

Buyers too said they will submit their written complaints to the authority, which will then attach them to its notice.

“We want to address all issues systematically. It is not possible to remember each point that was made in the meeting, so let the buyers’ letters come and we will address the issues,” said Alam.