This issue’s feature article explores building a purposeful culture that engages employees and positions organizations for future success. In her article, Jacobson's Judy Busby cautions that flexible work environments are just a quick fix and discusses other ways to build supportive, desirable and intentional workplaces needed to succeed in the future.

This issue’s feature article explores how AI is augmenting the workforce and redefining the future of work. Modernization projects driven by AI are permeating all functions industry-wide, and only those organizations who are effectively adapting to the new AI-infused workplace will experience continued success. Jacobson’s Margaret Resce Milkint and Kylee Lacson share their insights on how organizations can empower employees, leveraging their talents alongside AI to realize the potential of this technological revolution.

The war for talent is here. No longer just an ominous warning for the future, the long-predicted talent crunch is hitting the insurance industry with incredible force. While the labor market’s rebound from its pre-recession state and its relative stability are certainly positive for organizations’ bottom lines, it has left insurers unprepared to face what is undoubtedly the most competitive recruiting environment the industry has ever faced. David E. Coons, senior vice president with Jacobson, shares his unique insights into the rise of a candidate-driven market. This edition also includes our regular overview of the industry’s current labor market and recent executive-level job changes.

Increasingly low unemployment rates, rising retirements and a tightening labor pool are creating a talent-led economy. Now more than ever, a positive candidate and employee experience is critical to attracting the best and brightest professionals. Human resources are now leveraging technology to more effectively recruit, onboard, train and engage employees. JoJo Harris, senior vice president with Jacobson, shares her unique insights into the rise of technology in HR. This edition also includes our regular overview of the industry’s current labor market and recent executive-level job changes.