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An overall ok experience. We enjoyed the very good location just a few minutes walk from the lake, 24 hours reception (we checked in at 00.30am), the staff being helpful despite their lack of English and cheap bike rentals available. Rooms themselves were basic but ok, mattresses were hard and not comfortable but that would be fine for a short...

The Home Inn chain is usually a fairly safe bet in China and the West Lake Hangzhou hotel is clean and comfortable (though the usual Chinese firm mattress rules apply). The front desk staff don't speak much English, but as with most hotels you could probably make do with signing and your passports! This hotel is in an amazing location,...

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#129 Best Value Hotel in Hangzhou

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