Device and connectivity options

Or, use on touchscreen PC / Mac or Android devices, with Wifi,
using a simple kiosk app.

Tablet Survey Questions

Tablet surveys provide excellent response rates. But what questions should you ask? Of course this depends on who you are surveying and what you want to know about. Here are a few ideas.
How was your week at work?A nice simple question to ask your workforce at the end of the week. They respond by clicking an icon and then they can leave additional comments if they feel like it.

Are you glad you came to the [name of event / conference / gallery]?Deriving timely feedback from people who are attending your event can help minimise negative reviews.

How would you rate the [hotel / guest house / restaurant / business] today?A simple question like this will elicit far more useful responses than lengthy surveys involving multiple questions and a bewildering selection of multiple choice answers.

Did you enjoy your meal at [restaurant / hotel / cafe] today?Giving people the opportunity to provide feedback, using your survey tablet, will quickly give you some beneficial, actionable observations.

Just some of our 1000’s of very happy users

Reed Exhibitions relies on Customer Thermometer’s Tablet surveys

“Previously, we may have picked up
an issue in the post-show survey
and been able to rectify it for next year.

Now we can rectify issues, the next day.”

Multiple locations, multiple Tablets

Choose a single consistent design, but ask questions in different locations and track feedback within separate reports inside your Customer Thermometer account.

Know if there’s a problem in reception area 1 or 2… know if the main entrance to your event is performing, or whether there’s an issue in your staff canteen on Fridays…

Take immediate action

Watch performance in real time, via your survey reporting dashboards.

Four possible responses is deliberate. Clicking an ‘average’, middle button tells you nothing!