"Thank you for your kind words and professionalism" #WowAwards

13/03/2018

​"Thank you for your kind words and professionalism. You really helped us through the night."

Did you know our staff receive Wow! Awards? These are nominations for outstanding customer service. We are going to share with you a snapshot of the nominations we receive.

PC Sarah Thompson was praised twice recently, read a snippet why:

"My grandmother suddenly passed away at home. When Sarah arrived she explained the procedure of events that were to follow. She took her time and explained it in every detail possible. She was so interested to hear about our family life and took time to sit with my grandfather and comfort him at this sad time. Sarah's calming tone has stayed with our family and we would like to thank her for spending time with us and taking a genuine interest in our grandma's life. Thank you for your kind words and professionalism you really helped us through the night."

"PC Thompson recently dealt with the theft of my purse from a local shop and I would like to say that I was very impressed with the level of care shown by her following the incident. I personally felt that she went over and above in trying to identify the offenders. Thank you."