loyal shopper

Improve revenue, loyalty, and productivity while controlling costs.
It’s a given: Most shoppers are now armed with a mobile device when they enter a retail store. They are highly informed and expect retail employees they interact with to be at least, if not more knowledgeable about a store’s products, promotions, and services.
This white paper outlines the 5 key benefits of a winning mobile app strategy, including new ways retailers can effectively leverage mobile technology as a competitive advantage. With the average shopper looking at their phone more than 150 times a day, learn how leading retailers leverage mobile technology to:
Enhance customer experience
Drive sales
Boost customer loyalty
Achieve operational efficiencies
Download this white paper to find out how retailers with a powerful, effective mobile app program in place can win the battle for shoppers’ eyes and ears — and wallets.

A rewarding customer experience is the central aim for luxury gift company 1-800-Flowers.com: a fast, intuitive shopping process helps keep consumers loyal to its brands. Working with IBM, the company has built a master data management (MDM) system that helps deliver a more seamless experience to shoppers across multiple brands and channels.

Retail is changing. Now, competitors across the globe can lure your customers as easily as those across town. Location isn’t everything anymore.
Thankfully, smaller retailers are more nimble than bigger ones—you just need the right tools to compete and thrive. Epicor Eagle software is built for retailers who want to:
• Improve customer service at the point of sale
• Offer simple payment processing
• Identify and reward loyal shoppers
• Gain anywhere, anytime access to their retail software
Explore our virtual tour to see how retailers can compete and grow with help from Epicor.

Already reshaping politics and the workforce – not to mention the commercial world – Gen Z is an economic force to be reckoned with. Read up on the retail trends they’re instigating in this new report. And get a jump on the competition.

Whether you’re in retail, manufacturing, warehouse management, transportation or healthcare, a mobility solution is a great way to empower your employees to do more. But maximizing the value and success of your mobility solution hinges on one critical decision: choosing the right mobile devices. This white paper takes a look at how choosing the TC51/TC56 for a mobility solution can have a significant impact on the overall success of your initiative.

Going mobile can be challenging. "Beyond Check-ins, Mobile Strategies for the Future of Retail" will give insight on how marketers can capture consumers' attention and loyalty using mobile engagement. Over 40% of shoppers carry a smartphone in retail environments, which offers brands the opportunity to interact with customers beyond their brick and mortar stores. Find out how brands, CPGs and retailers can add real value to their customers' retail shopping experience.

While retailers scramble to manage the impact
of omnichannel on their operations, the way they
communicate with customers, and the methods
they use to promote their products and reward loyal
shoppers, many have neglected to consider what
will likely be the most profound change of all: the
overall impact of omnichannel data transparency.
Omnichannel is destined to transform every aspect
of the retail industry, including the store—its
design and layout, the inclusion of mobile pointof-
sale and clienteling systems, the impact of
transparent inventory and what that means for
fulfillment, a single view of the customer and its
implications for loyalty programs, and even the
physical location of stores. Retailers must stay
ahead of the omnichannel curve if they expect to
remain competitive in the race for customers in a
commerce anywhere world, and that contest begins
at the brick-and-mortar store.

A rewarding customer experience is the central aim for luxury gift company 1-800-Flowers.com: a fast, intuitive shopping process helps keep consumers loyal to its brands. Working with IBM, the company has built a master data management (MDM) system that helps deliver a more seamless experience to shoppers across multiple brands and channels.