The CU-Boulder Exchange service is provided to all faculty, staff and student employees. New accounts for faculty, staff and student employees will be provisioned on the CU-Boulder Exchange service.

Can I use Apple Mail and Thunderbird, or only Outlook?

Although the features and functionality of Exchange are optimized for Outlook, it also works seamlessly with full clients such as Apple Mail and Entourage, as well as email-only IMAP clients such as Thunderbird.

Messages sent from your Exchange account are limited to 25MB a message.

I’m a student employee, what if I need a CU-Boulder Microsoft Exchange account to collaborate with my co-workers?

Student employees are eligible for a secondary account on our Microsoft Exchange email service for the purposes of workplace collaboration. Supervisors should contact the IT Service Center to make the request.

Calendar

Can I have multiple calendars?

You can create multiple person calendars or multiple group calendars. You may also have resource calendars to schedule rooms.

Can students or non-Exchange users view my calendar?

Calendars are only viewable/accessible by other Exchange users.

How do I request a resource calendar?

Please contact the IT Service Center at 303-735-HELP or email help@colorado.edu with your request.

Is it possible to sync a Google calendar with an Exchange calendar?

Unfortunately there isn’t much standardization between calendars. And although you might find there are a number of applications that purport to sync an Exchange calendar with a Google calendar, OIT is not aware of any that are trusty enough to recommend one. Over time these sync applications tend to be inconsistent and lead to corrupt data. However, OIT will continue to monitor Google and Exchange calendar sync options and make a recommendation if a particular solution proves to be reliable.

Delivery Locations and Forwarding

Can I redirect my Colorado.edu e-mail account to an off-campus e-mail provider such as Hotmail?

With the implementation of the common good Microsoft Exchange email and calendaring solution, faculty and staff are encouraged to utilize the campus service for all university-related work instead of other third-party providers such as Hotmail, Yahoo or Gmail. However, if faculty or staff members determine that use of the CU-Boulder email service interferes with their ability to pursue their academic or research activities, they can request an exception.

Does this policy apply to e-mail accounts of faculty or staff who work with national labs, other campuses or organizations?

Arrangements have been made to accommodate those who work with organizations with whom the university has made arrangements to use these organizations' domain as one's email delivery location. The accepted domains currently include:

Campuses

colorado.edu (variations that include colorado.edu are acceptable)

cu.edu

cudenver.edu

cusys.edu

email.ucdenver.edu

jove.uchsc.edu

ludell.uccs.edu

math.cudenver.edu

ucdenver.edu

uchsc.edu

wizard.cusys.edu

National Labs

boulder.nist.gov

cdc.gov

nist.gov

noaa.gov

nrel.gov

ucar.edu

Other Organizations (institutes)

cuchbe.org

cumcen.org

cufund.org

uccs.edu

nsidc.org

centerwest.org

espacecenter.org

If you are associated with one of these organizations or national labs and wish to have your CU email delivered there, you will need to update your email delivery location in CU-Boulder Identity Manager (https://cuidm.colorado.edu). Instructions for updating your email delivery location are available at Identity Manager - Email Delivery Location.

If I'm associated with another institute or national lab not listed above, but want an exception, what should I do?

If an individual from an institute or national lab is seeking an exception, the individual should first contact their director or department chair to seek their approval. Then, the director or department chair should contact CU-Boulder Legal Counsel, who will review the request.

What can I do if none of these options address my needs?

If you feel that using any CU email account is unacceptable in fulfilling your teaching, research or administrative duties, please contact your director or department chair. If after discussing the problem with your director or department chair you both feel that using a CU email account is unacceptable in fulfilling your teaching, research or administrative duties, then the certificate of receipt should be filled out with signatures from you and your director or department chair, and sent, via campus mail to IT Security, 455 UCB, faxed to (303) 735-5036, or emailed to security@colorado.edu. IT Security will work with OIT Operations to have any email that is sent to your @colorado.edu account sent to the third-party address you specify.