We hope you will love your new things but if you don’t, you are welcome to return your items free of charge. Here’s how to do it:

To a Store
Bring your items and proof of purchase into store within 28 days from the day your parcel arrives, for a full refund via the original payment method.

By Post
Please send your return by post or courier within 28 days from the day your parcel arrives for a full refund via the original payment method.

Paypal Refunds
You will need to return your goods by post, if PayPal was your original payment method and you would like the refund back to your account. If you make your return to a store, we will only able to give you a House of Fraser gift card to the same value. You'll still have 28 days to return.

Product Description
Villeroy & Boch A clean, modern shaped saucer.
17cm diameter. The saucer was designed to fit the Large Coffee cup of the Caffe Club range. The neutral form and striking colour features a berry red rim with cool pink ...

Product Description
The Pastels Herringbone Serving Bowl 29cm is a great
centrepiece for your table, bringing an inspired and light-hearted appeal to your relaxed dinner. An artisan-style herringbone print combines with a delicate blue colour and executed in a large serving size ...

Product Description
Villeroy & Boch A clean, modern shaped saucer.
14cm diameter. The saucer was designed to fit Large Coffee cup of the Caffe Club range. The neutral form and colour features a wide rim. Caffe Club is a contemporary range ...