Support

Issues Addressed:VIERA CAST update to support Skype serviceVIERA Link HDAVI Control compatibility3D still pictures (MPO) compatibility and other improvementsVIERA CAST update to support Skype video mail functionBlu-ray Disc™ playability and other improvementsNetflix and Skype compatibilityPlayability of Blu-ray Disc™ having Picture-in-Picture (PiP) featuresQuality of Skype call and video mailVIERA CAST updateWireless LAN Connectivity with WEP encryptionPlayability of AVCHD DiscPlayability of MKV file and other improvementsVIERA CAST services has been upgraded to VIERA ConnectNetwork connectivity in a DHCP environmentPlayability of MKV files and other improvementsVIERA Connect™ updateStability and functionality of VIERA Netflix Connectivity and Playability of Blu-ray Disc™

5. Check to see if other Apps are able to be accessed. If other Apps can be accessed and Netflix is the only App not loading, this may be a Netflix issue.

How do I activate my Netflix account?

Start by pressing the Netflix button on your remote or select the App showing on screen. If you do not already have an existing Netflix account you'll see an option on Netflix screen offering a free month. "Start your Free Month" should already be highlighted. Navigate to the form and Click [OK] and fill out the information as required on the screen.