It’s back!

4 lines for $100, now with 10GB of 4G LTE data

What does T-Mobile have that AT&T doesn’t? Four lines with unlimited talk and text plus 10GB of 4G LTE data, that’s 2.5GB for each line, per month until 2016—all while on our data strong network. Plus no domestic overages and no annual service contracts. So why not switch to T-Mobile today!

Limited time offer; subject to change. Four-line minimum family plan; maximum of five lines. After 1/2/16, 2.5GB of full speed data will automatically revert back to 1GB of full speed data per line. Plus taxes/fees.

Can’t get the phone or plan you want—all because you’re stuck in a dead-end service contract? Think again. Trade in your phone at T-Mobile, and we’ll not only give you the most value for your old phone compared to other major national carriers, but we’ll also pay your Early Termination Fee (ETF) with a Visa® Prepaid card—and never make you sign another annual service contract:

Get a trade in credit based on the market value for your eligible device.

Get up to $350 per line based on the Early Termination Fees (ETFs) on your carrier’s final bill.

Click below to find out and accept the trade-in value of your current device within 14 days of your new phone purchase. After entering your order number and T-Mobile phone number, print the postage paid shipping label and send in your device.

When you receive your current carrier’s final bill with your Early Termination Fees (ETFs), submit the bill to us electronically within 2 calendar months of your number transfer to T-Mobile for
reimbursement (up to 10 lines).

Individuals and families who can take advantage of this offer (see above) are eligible for Early Termination Fee (ETF) reimbursement for up to 10 lines. Follow these steps:

Transfer your number(s) online, trade in your phone(s) and tablet(s) online and receive a bill credit based on the market value for your eligible device.

Then, when you receive your final bill listing your ETF amounts, you simply submit it online at switch2tmobile.com, and if you qualify, within 8 weeks you will receive a Visa ® Prepaid card covering your ETF amount up to $350 per line. The card is not redeemable for cash and expires in 12 months unless extended by Issuer.

In order to qualify for this ETF offer, you must be switching from a postpaid plan on a contract with another carrier and port your current numbers to T-Mobile. You would need to trade-in a mobile phone or tablet and purchase a new device with T-Mobile on a qualifying postpaid Simple Choice plan (you would not be able to sign up for a T-Mobile prepaid or Simple Choice Family Plan with no credit check). All lines must be activated in the same T-Mobile market with the same billing address.

Yes. We will cover up to five total lines, which can be a combination of tablets and mobile phones. For tablets, we will cover your ETF up to $350 per mobile Internet line when you trade-in your tablet and purchase a new device with T-Mobile on a qualifying postpaid Simple Choice plan.

When customers trade in their device, it is really a win-win for both the customer and T-Mobile. A device trade-in provides consumers some initial credit to help with new device purchase or startup costs like down payment, devices taxes, or accessories. For T-Mobile, we still see value in the devices consumers no longer want.

Yes. In fact, this is an even bigger deal for families because often times they have to pay two, three or four times more in early termination fees than individuals and have to contend with staggered contract expiration dates. With this offer, families can make the switch to T-Mobile all at once without worrying about those kinds of challenges (up to 10 lines).

This offer wouldn’t apply to you because if you are financing a device through that type of program, you typically would not be subject to early termination fees for switching. You’d simply pay off your device then switch.

We value our customers and, in the spirit of un-carrier, are providing a path for them to take advantage of this offer. T-Mobile customers can have their existing contract waived when they move to a Simple Choice plan.

If an existing customer upgrades with a trade in, they will have their service contract waived. Each line on the account can take advantage of this offer and, if required for our Legacy customers, we will also remove any migration fees.

We require the final bill because only the final bill discloses the actual amount of your ETF. You will recognize the final bill by looking for a special one time charge. Most often this is listed as a “Early Termination Fee” or “Contract Termination Fee”. See the examples below.

First, you must have traded in your previous device and ported your number when you activated a new account with T-Mobile. Once you have received your final bill from your old carrier, go to switch2tmobile.com to complete your reimbursement submission and upload a copy or image of your final bill. If you prefer, you can mail in a copy of your bill with the completed reimbursement form you received when you activated at a T-Mobile store to:

ETF Reimbursement
Dept# 1810
PO Box 750816
El Paso, TX 88575-0816

You must submit your final bill showing cancellation fees within 2 calendar months of your new T-Mobile activation.

No, we only need the page(s) of your bill that reflect your name, address, phone number(s) and Early Termination Fee (ETF) amount. You can either upload a copy if you get an e-bill from your previous carrier, or you can scan or take a picture(s) of the page(s) with this information and upload the image online.

Limited time offers; subject to change. At participating locations. Unlimited talk & text features for direct communications between 2 people. ETF Offer: Eligible device trade-in, new device purchase, qualifying credit, port-in from eligible carriers (incl. AT&T, Verizon, and Sprint), and qualifying postpaid service required. Payments consist of: (1) credit of device trade-in value, and (2) Visa® Prepaid Card in amount of carrier’s Early Termination Fee (card not redeemable for cash and expires in 12 months unless extended by Issuer). Sales tax on ETF not included. You must submit final bill showing ETF within 2 calendar months of port-in and be active and in good standing with T-Mobile when payment is processed; allow up to 8 weeks. Additional validation may be required. Up to 10 lines; all lines must be activated in same T-Mobile market with same billing address. One offer per subscriber. Check your contract with your carrier for your rights and obligations. T-Mobile Early Termination Fee Reimbursement Visa® Prepaid card is rebate/reimbursement on new device, service, or port-in; for any tax implications of payment, consult a tax advisor. Prepaid card is issued by MetaBank®, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Card terms and conditions apply, see T-MobilePrepaidCenter.com. Music Streaming: Qualifying Simple Choice plan required. For details and included services, see http://www.t-mobile.com/offer/free-music-streaming.html. No overages for domestic postpaid use; pay-per-use charges may apply on some services (e.g., Stateside Int’l Talk w/ Mobile & Pay As You Go). Capable device and qualifying service required for LTE. LTE is a trademark of ETSI. Coverage not available in some areas. Network Management: Service may be slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users, or significant roaming.