Help Desk Representative
Salary

Average Help Desk Representatives in the United States make around $14.81 per hour. The majority of Help Desk Representatives (69 percent) survey respondents are male. The majority of workers are highly satisfied with their job. Health benefits are not claimed by all — nearly one in five lack any form of coverage — but a strong majority have medical insurance, and a fair number have dental, too. The information for this snapshot was generated by responses to the PayScale salary survey.

XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).

XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).

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Popular Skills for Help Desk Representative

This chart shows the most popular skills for this job and what effect each skill has on pay.

Survey results suggest that Help Desk Representatives put a wide range of professional skills to use. Most notably, skills in Windows Operating System General Use, Help Desk / Desktop Support, Help Desk / Desktop Support, and A+ are correlated to pay that is above average, with boosts of 5 percent, 4 percent, 3 percent, and 3 percent, respectively. Skills that are correlated to lower pay, on the other hand, include Microsoft Word. Those educated in Help Desk / Desktop Support tend to be well versed in Help Desk / Desktop Support.