Often we don’t realise that our business or organisation ‘spends’ a fair bit of money due to the poor quality of our goods or services. I have seen many examples where the teams, especially in management, don’t recognise the fact that there are a lot of wastes in the...

5S is a business methodology that describes how to organise a work space for efficiency and effectiveness. It originates from 5 Japanese words all beginning with the letter ‘S’ – seiri, seiton, seiso, seiketsu and shitsuke. Although there are many...

Lean Six Sigma is a business technique that utilises teamwork to improve performance by reducing and removing waste within an organisation. It makes use of lean manufacturing practices to eliminate the eight kinds of waste (abbreviated as DOWNTIME – Defective...