COMMUNICATION FOR HEALTH APPLICATIONS & INTERVENTIONS

FAQs

The Details

Though it's difficult to anticipate all inquiries that researchers might have about the CHAI Core and our processes, we've compiled a list of frequently asked questions in one convenient location. If your question isn't listed, let us know.

A domain name is a sequence of letters and numbers that determines the address of your site. For instance, this site's domain name is "chaicore.com." You need to register a domain name before your web site becomes accessible at this address. The CHAI Core can assist you with this.

Let us know as soon as possible when you would like something changed. You should feel free and are encouraged to change anything that you do not like at any time during the process. The sooner that any change or requirement is understood, the sooner it may be integrated and the less hours the new concept will require to incorporate into the existing project.

Your feedback is essential. We need you to respond to emails, phone calls, and questions in a timely manner. CHAI core will request that the project team review the work 'in progress' to ensure that the direction of the project maintains consistency with your teams needs and target dates.

Your satisfaction is our top priority. Revisions that adhere to the original scope of the project are integral to the development process. Additional revisions that go beyond the agreed scope of the project may require additional fees.

Yes, the staff of the CHAI Core can help you write the grant sections that pertain to our services (formative research, usability testing, etc.). We can also assist you in planning your budget for our services. If your grant is not funded, we may charge you a minimal fee for our services. We will discuss that with you early on in the process.

We ask that you contact us as soon as you know your grant is funded so that we can to plan our staff and time accordingly. This way, we can meet your project's needs efficiently.