What do you like best?

The support from the team is Superlative. Questions are answered timely and many times suggesting methods beyond what we had originally conceived. The system allows for unlimited creativity of solutions. Many times looking a an issue and attempting to solve it via omnify allowed us to come up with a very slick solution that was unlike what we had originally envisioned.

What do you dislike?

The engineering group is very rigid in how they will modify the system. We have asked for what seem like minor tweaks only to be flatly rejected.

Recommendations to others considering the product

Look at the function of the product without being confined by the labels displayed. This is an object based solution that has the potential to allow for problem solving on a whole new scale.

What business problems are you solving with the product? What benefits have you realized?

Integrating CAD and ERP systems.

We have been able to integrate CAD and ERP systems through Omnify thus allowing a more scalable solution and decreasing human errors.

What do you like best?

Ability to talk to a live expert about problems that arise without going through several tiers of bureaucracy and helpdesk.

Omnify enables us to have a light weight application that we can host in house. We store all BOMs straight into Omnify. Also, Solidworks, and Altium are able to utilize Omnify directly via a database upload. All in all, i like the integration that Omnify provides for all of our users.

Mostly, since i am in the IT support role, i like the support it offers. Basically, i'm not alone. Which bodes well for us since we are a start up.

This review comes specifically after a support call I just had with Chuck M. We had a catastrophic failure on our virtual servers, and Chuck was able to spend approx two hours on the phone with me and brought the entire production and sandbox environment back up.

I was holding my breath the majority of the time, but in the end, everything came back up as it was before. No loss in data at all. Fantastic.

Thank you Chuck!

What do you dislike?

None so far. I've been involved with each phase of the setup, as well as the daily usage of Omnify. So far, everything has been pretty easy to use.

Some items require several clicks to get to where you want to go, but i believe it's necessary for this type of software.

Recommendations to others considering the product

I would highly consider this software for the support alone. I think it is very feature rich and light weight, but in all, the software allows us to perform all tasks that we need to do.

Manage BOMs

Upload specifications

Perform quality audits

Distribute training to employees

What business problems are you solving with the product? What benefits have you realized?

We are using Omnify as a full PLM. As a start up company, it served our purposes really well and we've been able to use this platform from the ground up. Being in med devices, regulatory is always a huge concern. This has been a boon for us since we know we are able to have everything right in Omnify.

What do you like best?

The fact that almost everything is configurable (attributes, process flows etc.) is a huge pro compared to other PLM tools I have seen.

What do you dislike?

It is not about the tool itself, but more the way changes are communicated (or better : not communicated). We went from Omnify5 to Omnify6 a couple of months ago and we found that some functionality changed dramatically. The reason for the change is due to the fact that other users are not using the tool correctly. as a result of this we are facing a lot of extra work when doing changes.

Recommendations to others considering the product

Get clear what you want and also what you don't want. And look beyond the current solution that you are using and look at the possible benefits of Omnify.

What business problems are you solving with the product? What benefits have you realized?

During the exploration phase (about 6 years ago) we wanted to get rid of the physical paper work that was done when new components were requested or when an ECO was started, and we also wanted to open our PLM system for our partners. We managed to do all three.

Response from Alaine Portnoy of Omnify Empower

Hello Janey. Thank you for taking the time to provide a review of Omnify Software. We value your input. It may be helpful for you to know that that the Themes in Empower 7.0 allow for dictionary mapping to any language, including Chinese.

What do you like best?

Reasonable control over document workflow. ECOs and deviation processing is acceptable.

What do you dislike?

There is no interaction between omnify and SW epdm vault. The vault is essentially uncontrolled. In addition, Omnify cannot managed DFM, or pre release document by adding a "UNRELEASED, FOR REVIEW ONLY" watermark. Lastly, Documents that are uploaded for in Omnify prior to approval, can be downloaded BEFORE THEY ARE APPROVED AND RELEASED. IE - there is NO indication on the pdf that the ECO is not approved, and the document is not released. It is therefore possible to have multiple documents "in the wild" that are all different, but have identical revisions and have no distinguishing features that indicate which one is actually released.

Recommendations to others considering the product

Consider a system package that manages your vault AND manages workflow

What business problems are you solving with the product? What benefits have you realized?

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