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Anti-Spam Policy

FOLLOW YOUR CUSTOMER INC ANTI-SPAM POLICY

Follow Your Customer Inc has a zero tolerance spam policy.

Follow Your Customer Inc’s customer support actively monitors large import lists and emails going to a large number of contacts. Any customer found to be using Follow Your Customer Inc for spam will be immediately terminated from use of the product. If you know of or suspect any violators, please notify us immediately at abuse@followyourcustomer.com.

Every email contains a mandatory unsubscribe link – those individuals who try to remove this link will be warned that they are doing so. If the link is removed or de-activated in any way, Follow Your Customer Inc will terminate the customer’s account.

What is Spam?

Spam is unsolicited email also known as UCE (Unsolicited Commercial Email). By sending email to only to those who have requested to receive it, you are following accepted permission-based email guidelines.

What constitutes a Preexisting business relationship?

The recipient of your email has made a purchase, requested information, responded to a questionnaire or a survey, or had offline contact with you.

What constitutes consent?

The recipient of your email has been clearly and fully notified of the collection and use of his email address and has consented prior to such collection and use. This is often called informed consent.

Isn’t there a law against sending Spam?

The federal anti-spam law went into effect on January 1st, 2004 and preempts all state laws. While this new law will not stop spam, it does make most spam illegal and ultimately less attractive to spammers. The law is specific about requirements to send commercial email and empowers the federal government to enforce the law. The penalties can include a fine and/or imprisonment for up to 5 years.

How Follow Your Customer Inc protects you from sending spam.

Communication – Follow Your Customer Inc sends out an opt in / opt out registration page with every customer that is uploaded into the system, by accepting our license agreement you have agreed to use only permission-based lists and never to sell or rent your lists.

Unsubscribe – Every email generated from Follow Your Customer Inc contains an unsubscribe link which allows your contacts to opt-out of future emails and automatically updates your contact lists to avoid the chance of sending unwanted emails to visitors who have unsubscribed.

Identification – Your email header information is correct because it is pre-set for you by Follow Your Customer Inc. Your email’s “From” address is verified and already accurately identifies you as the sender.