Responsible for managing the delivery of an effective and compliant FM service through in-house staff, suppliers and consultants – across hard and soft services – within a single building or group of buildings.

Key deliverables

Prepare, monitor and reconcile service charge budgets

Check and approve expenditure against service charge budgets

Provide best in class customer service to internal and external customer base

Maintain regular and effective communication with clients and tenants

Manage site based staff, ensuring all people related policies and procedures are followed

Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business