Your lease specifies the repairs we're responsible for (communal parts of the building and the estate). These include but aren't limited to:

roofs

foundations

outside walls and entrance doors

drains, gutters and outside pipes

windows

exterior doors including entry systems

chimneys and stacks

external brickwork

communal water pipes that run through your property and serve multiple properties

communal lifts

communal gardens

These repairs will be added to your annual service charge as a proportion of the total cost shared between the properties in the block or estate. You can get further information on our and your responsibilities on the council home owner services section of the website. Please see your lease for specific details.

If you're a freeholder

You're responsible for all repairs to your own property.

If you live on a council owned estate, we'll be responsible for the upkeep of the estate (eg the estate roads, pavements and communal heating system). Your deeds should set out what shared charges apply to your property.