Learn how to improve sales through customer feedback even in the toughest of times.

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Tune in to a free customer satisfaction webinar with leading customer satisfaction and retention expert, Terry Vavra on Wednesday, May 28. In this free 30 minute customer satisfaction webinar, learn how to improve sales through customer feedback even in the toughest of times.

ICC/Decision Services was founded in 1979 to design and execute Customer Experience Management programs. ICC/Decision Services offers a wide range of qualitative and quantitative business tools, including mystery shopping, customer feedback and employee satisfaction surveys. The company is headquartered at 45 West 21st Street, New York, NY 10010, U.S.A. Phone: (800) 444-1717. E-mail: info @ iccds.com. More information is available at http://www.iccds.com .