Red8 Casino

Overview

Review last updated – May 2016.

As of May 2016 Red8 casino appears to have closed.

Red8 Casino was established in 2015 and runs on the Nektan platform. Red8 Casino is licensed by the Gibraltar Gambling Commission and the UKGC. They provide a range of games from NextGen Gaming and IGT. Their site design is fairly plain in nature and features a red, black and white colour theme. Their logo is their name in bold script in red and black and between the two words the 8 of hearts playing card appears. They currently have no complaints logged at any of the major gambling portals.

Trustworthiness

- 3 / 10

Red8 Casino do not have any complaints at the major gambling portals but we have identified some issues with Terms and Conditions that apply to their casino.

(-2)Red8 Casino are Not Recommended as a result of their dormancy clause which we consider to be predatory in nature. They state that they will notify players 14 days before their account is declared dormant but then go on to say that if the account remains inactive they reserve the right to retain any positive balance. They also state that they reserve the right to impose administrative charges but fail to specify what these charges will be definitively - this lacks transparency.

(-1)Red8 Casino institute a maximum payout clause which relates to all of their games. Players cannot win more than £250,000 on any of their offered games.

(-2)Due to the design of the casino's website we are unable to monitor their Promotions section or their Terms and Conditions section.

Customer Service

- 10 / 10

Email Testing Record

October 2015 - 11 minutes

Licensing

- 8 / 10

Red8 hold the following gambling licenses :

United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Red8 currently use IBAS. You can find further information regarding this regulator's complaint policies here.

Gibraltar Gaming Commission - The GGC is one of the more reputable online gaming regulators, but we are aware of a serious software issue where they failed to uphold their own technical standards. You can find further information regarding this regulator's complaint policies here.

The following countries are disallowed from playing at Red8 Casino: USA and its territories.

Slots RTP

Comp Points

Red8 Casino do not appear to provide a comp points system for their players - they do however provide "The V.I.P. Circle" and invitation only V.I.P. club - further details can be found on the casino website.

Closing Thoughts

Red8 Casino are Not Recommended at ThePogg as a result of their dormancy clause which we perceive to be predatory in nature. It states that accounts will be deemed inactive after six months and that the casino reserves the right to retain any positive balance. It also states that the casino reserves the right to impose an administration charge but then gives no details as to what this is likely It is also worth noting that this casino institutes a maximum win clause to the effect that players cannot win more than £250,000 on any of their games. Red8 Casino offer a weaker than average sign-up bonus. Note too that the website design of this casino is such that we are unable to monitor changes made to their Terms and Conditions and their Promotions.

Responsible Gambling

Gambling is an adult activity and no part of this site is intended for use by anyone beneath the legal age required to engage in gambling within their jurisdiction of residence.

ThePOGG.com Ltd does not intend for any information on this site to be used for illegal purposes. It is your responsibility to ensure that you are of legal age and that online gambling is legal in your country of residence. ThePOGG.com Ltd is intended to provide bias free information regarding the online gambling industry. The information on this site is intended for entertainment purposes only.