Latest on Tropical Storm Cindy

Entergy crews continue responding to outages caused by Tropical Storm Cindy while preparing for the storm to make landfall near the Louisiana-Texas border late tonight or early Thursday.

Cindy-related outages peaked overnight Wednesday at more than 13,000 in southeast Louisiana, and crews worked through the night to reduce outages to about 850 by 10:30 a.m. Wednesday. As the storm continued hitting south Louisiana, outages had increased to about 1,100 by 3 p.m. Wednesday. Customer outages are likely to change depending upon the storm’s path and severity.

Entergy has over 1,200 restoration workers in Louisiana ready to respond as outages occur.

Flooding is a major concern with this storm. Flooding could delay restoration if it prevents restoration workers from accessing outage locations.

While it continues working to restore outages as quickly as possible, Entergy Louisiana reminds customers they should take steps to prepare as well. Helpful tips can be found on Storm Center and in our Operation: Storm Ready guide.

As with any weather event, please be mindful of the following safety tips:

• Live wires can be deadly. Stay away from downed power lines. Call 1 800 9OUTAGE (1 800 968 8243) to report downed or dangling power lines, poles or other damaged equipment.
• Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines.
• Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials or limbs or overhead wires falling to the ground.
• If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your home main electric panel.
• Do not run a generator in a confined space without adequate ventilation.
• Avoid using candles or other flammable devices to warm your home.
• Check on seniors, who can be particularly susceptible to extreme temperatures.
• Try to stay off the roads in affected areas. More traffic in bad weather leads to more accidents, including more injuries and fatalities as well as accidents that can damage electrical poles and other equipment, creating outages and impeding the ability of crews to access and repair damage and slowing restoration.

We want to keep you informed and in control so here is the best way to get information about outages in addition to the View Outages application:

• Download our app for your smartphone at entergy.com/app or visit entergystormcenter.com to stay informed on our restoration progress. Android users experiencing difficulty accessing the app on their smartphones can get information from the mobile version of our site at entergy.com.
• Sign up for text alerts. From your cellphone, text R E G to 368374, or visit entergytext.com.
• Follow us on Twitter and Facebook.
• Follow updates in your local news media, like radio, television and newspapers.