Technical Support Engineer with Spanish language

In this position, you will be part of the Enabling Technologies Technical Support team, who support customers throughout the EMEA region.

Daily you will work with some of McAfee's most valuable customers, assisting them in the use of McAfee products and services to the highest levels. The role consists of both reactive issue resolution and pro-active communication.

You will be working with our customers to help them protect their organisations against cyber-attacks.

You will provide advice and recommendations in advance as well as assistance when their networks come under attack.

You will be on the front line, working with both large and small customers experiencing problems with products such as ePolicy Orchestrator and McAfee Agent.

You'll be surrounded by a team of experienced, veteran specialists who are experts in helping our customers protect their most valuable assets using our leading-edge technology.

Company Overview:

With the mission of capturing the biggest market share in the area of cyber security, network security, endpoint security, threat research, malware research, cloud security, we work together for a common goal of shaping the company’s future by designing and building the best in class robust and scalable security products for consumer and enterprise customers. As industry top performers, we aim to develop optimized high performance system software solutions with high availability and reliability.

About the role:

As a Technical Support Engineer a typical day might include the following:

Our corporate culture and values are central to McAfee’s philosophy. Every day we embrace a more diverse workforce and inclusive environment. We are encouraged to bring your true selves to work. Our wide range of social communities & programs, flexible work hours and family-friendly benefits, all allow our employees to feel valued as people, while enjoying positive and challenging work. Check out more: Careers & Life at McAfee. Perks include: