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Hi. This is Aaron Moratalla from White Rodgers. We need to verify your thermostat model number and its settings. It would be best for you to call our Tech Line at 800-284-2925 so we can get more technical information. Thank you for choosing White Rodgers!

The Operating Manuals for many White-Rodgers thermostats can be found in PDF form HERE, however they are not indexed by model number so you will have to download each file in turn until you find the one you want. All of the file names beginning with "0037-" seem to be W-R products.*Disclaimer: I am not a lawyer, despite the handle. Words to live by: "Every creative act results from a sudden cessation of stupidity." -Edwin H. Land, inventor of the Polaroid Land Camera "The problem can always be solved with the materials in the room." -My college Physics Lab Professor

Hi, This is a good stat and I have used it alot in the past as it is a older model. If you have 24 volt control voltage at the stat, and the battires are good, then you have a malfuntion in the ciruitry and will need to replace it. I have sent you a ton of manuals on there products I thiught they may be helpful. Please dont forget to rate this post as I know you will be kind. I hope I have been of help to you.

check this link : Don't Know Your Model Number? after you verify the model number check our websiteput
the model number on the White-Rodgers Model Number Search/Cross
Reference then click submit this will lead you the way on how to secure a
soft copy of the instruction manual. If you need further assistance call the techline 18002842925.