Features

Action

Use our RESTful API to integrate all of the data, metadata and metrics available in Brandwatch into any other business application or product.

Automated Reports

Get an overview of your data straight into your inbox with our automated HTML or PDF reports.

Email Alerts

Stay on top of things without logging in. Alerts can notify you and your team (even those without Brandwatch logins) when conversation, sentiment or influencer chatter increases to a set threshold, or when new mentions match your criteria.

Exports

Export your data into Excel, CSV, JPG and PNG to merge with other data sets or to build your own custom charts and reports.

Partners

Brandwatch integrates with a host of partners including Hootsuite, Spredfast, Coversocial and Percolate, to cover a range of social media management needs.

PowerPoint Exports

Export your Dashboard straight into a fully customizable PowerPoint. Perfect for those looking to make a data-driven presentation, quickly.

Signals

Signals automatically monitor your data in real-time so you don’t have you. If something unexpected happens, like a sudden spike from a certain location, or a growing customer service issue, Signals will send you an email to let you know.

Workflow

Assign mentions to users, set its status, its priority and close it once it has been checked. Brandwatch has everything your social media team needs.

Analyze

How to find insights

Components

Dashboards are made up of individual Components. Components let you visualize your data as a chart, a map, or a topic cloud. You can create as many Components as you want.

Dashboards

Create a Dashboard to analyze all of your data. Pick between a blank Dashboard or a pre-built template to conduct your analysis. You can create as many Dashboards as you want.

Demographics

Brandwatch automatically uncovers the gender, interests, profession and location of the authors in your data.

Image Analysis

With Image Insights, you can collect images that contain your brand logo. Analyze these images in our unique Image Wall or in Brandwatch’s existing components.

Influencers

Uncover influencers in your data set using our proprietary Impact Score, or social network metrics like followers, verification, influence and reach.

Key Topics

Brandwatch automatically highlights the key topics within your data set. Using NLP processing, the technology removes words like ‘it’ or ‘the’ to bring back relevant insights.

Locations

Categorize data into different regions based on continent, country, state, city, town or even street-level views.

Quick Search

Analyze all of your data in an instant, using a simple search bar to highlight the conversations important to you.