Odisha Police launches online FIR Filing System via Citizen Portal

Odisha police on Saturday launched its ambitious ‘e-FIR’ system under the Centre-sponsored Crime and Criminal Tracking Network and Systems (CCTNS) project.

Chief minister Naveen Patnaik inaugurated the system, which enables tech-savvy people in all districts to send their complaints to police online. All the 531 police stations in the state have been computerised for the purpose.

“By browsing www.citizenportal-op.gov.in, people can avail services like lodging of complaints, request for FIR copy, carry out verification of tenants, apply for procession licence, permission for protest/strike, character certificate request, employee verification, request for lost property and complaint about missing persons,” said ADG and director of state crime records bureau B Radhika.

“There is a link of ‘citizen portal’ on the home page of the website of Odisha police (www.odishapolice.gov.in) from where people can avail the services,” she said.

Police said complainants will have to create their user IDs and furnish personal details before filing complaints.

Soon after lodging the FIRs, the complainants will be asked to visit concerned police stations to complete some official formalities for further investigation. Complainants would be able to track the progress in their cases online.

Non-registration of complaints by the police has been one of the common complaints, plaguing the Odisha police of late. The other accusations include harassment by rude cops and demand for bribe to accept complaints.