Motorola Solutions to Showcase How ‘The Experience is Everything’ at NRF 2013

Motorola
Solutions, Inc. (NYSE: MSI), a leading provider of mission-critical
communication solutions and services for enterprise and government
customers, will be showcasing its latest retail solutions and
innovations in Booth #921 at the 102nd National Retail
Federation (NRF) Annual Convention & EXPO on Jan. 13-16, 2013 at the
Jacob K. Javits Convention Center in New York City.

In retail today, the shopper’s experience is a retailer’s biggest
differentiator. Under the theme “The Experience is Everything,”
Motorola, along with its business partners, will be demonstrating new
solutions that can help retailers create personalized experiences that
connect with shoppers, enable associates to instantly respond to
customer questions and can be deployed effectively with minimal IT
support.

MP6000
multi-plane scanner/scale – Motorola’s first imaging-based
bioptic solution will help customers quickly checkout and scan
traditional paper-based bar codes as well as bar codes delivered
on the screen of a mobile device.

MC40
mobile computer - The MC40 is the first multi-purpose mobile
computer for retail that incorporates inventory management with
collaboration and line busting mobile point-of-sale (mPOS)
capabilities in a compelling form factor.

ET1
tablet – Designed for assisted selling, mPOS, item locator,
planogram management and mobile manager applications, the
Android-based ET1 tablet is now available in WAN or WLAN
configurations and brings the consumer tablet experience to an
enterprise-class device.

Mobile
Workforce Management (MWM) – This task management software
framework connects virtually all of the systems in the store that
generate tasks and determines which associates are best suited for
a particular task. MWM delivers the task directly to the mobile
device of the chosen associate, monitors the status until complete
and escalates if needed, while providing management with a
real-time view into task status.

Among the new products on display for the first time at NRF will be:

Motorola’s CC Series (customer concierge) is a part of its Connected
Shopper suite. It will offer in-aisle product and online
search capabilities along with video and audio chat functionality
that can take customer service to new levels. With a variety of
screen images, it integrates a touch-screen-driven interactive
product browser, digital signage, and customer care connection in
a single, interactive device. The CC series bridges a retailer’s
in-store, online and mobile experiences, and connects customers to
retail associates for immediate assistance via devices like the
MC40 and SB1.

Wireless LAN (WLAN) Infrastructure serves as the foundation
for connecting with shoppers and enabling associates. The NX
9510 Integrated Services Platform simplifies the deployment,
control and management of the entire network for IT professionals
and provides a dashboard to centrally manage wired, wireless,
telephony and network assurance services at the branch. Retailers
also can use the NX 9510 to deploy guest access, analytics and
location services to elevate the customer experience.

Unified
Retail Communications is part of Motorola’s Staff
Communications and Management Solutions. It provides a focused
telephony feature set, delivered on the NX
4500 and NX 6500 Integrated Services Platform, with Voice over
WLAN (VoWLAN), Push-To-Talk (PTT) and texting to enable store
associates to instantly communicate and collaborate over
enterprise wireless smartphones, mobile computers and two-way
radios. Unified Retail Communications also helps retailers reduce
call hold times, abandoned calls and calls not answered to improve
customer service by routing incoming calls to the right expert
inside the store.

Motorola also is introducing a new professional-style Bluetooth®
earpiece for Motorola’s CLP radiosthat provides up
to 8 hours of talk time. This Bluetooth device has a
replaceable earpiece that enables easier device sharing
between employees working different shifts and is optimized
for use with two-way radios preventing employee theft.

Self-Service Solutions feature the new all-in-one
multimedia MK3100
micro kiosk. Combining multiple self-service offerings such as
price and inventory checks, employee scheduling and training, the
compact MK3100 is a cost-effective micro-kiosk that also can run
full screen video and interactive web applications. The MK3100 is
also the only micro kiosk in its class to offer an imager that is
optimized for mobile bar code reading to help increase customer
loyalty, satisfaction and sales.

“Retail is undergoing a significant transformation. More than ever the
shopper’s experience is everything for retailers. It’s how browsing
becomes buying, customers become brand advocates and retailers take
control of the purchase path. At NRF 2013, Motorola Solutions and its
diverse ecosystem of retail partners will demonstrate how their
collective industry knowledge and consumer insight can help retailers
deploy technology-enabled experiences that connect with shoppers.”

Motorola Solutions is a leading provider of mission-critical
communication solutions and services for enterprise and government
customers. Through leading-edge innovation and communications
technology, it is a global leader that enables its customers to be their
best in the moments that matter. Motorola Solutions trades on the New
York Stock Exchange under the ticker “MSI.” To learn more, visit www.motorolasolutions.com.
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