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Macintosh User's Guide: Finding Information -- What and How
Acknowledgments
Apple, the Apple logo, AppleTalk, ColorSync, the ColorSync logo, EtherTalk, Finder, LocalTalk, Mac, Macintosh, MacOS, PowerBook, Power Macintosh, and QuickDraw are trademarks of Apple Computer, Inc. , registered in the U. S. Palm, Palm III, Palm V, and Palm VII are registered trademarks of 3Com Corporation or its subsidiaries.
Finding Information -- What and How
· Use the Quick Start Poster to install the printer driver. · Visit the hp web site on the Internet at http://www. hp. com/support/home_products or http://www. hp. com for the latest product information, troubleshooting, and printer software updates. · For complete information about your printer, view your electronic User's Guide. [. . . ] Possible cause · The CD wasn't properly inserted.
OR
To solve the problem. . . 3 If other CDs work but the printer software CD doesn't, you may have a damaged CD. You can download the printer software from an hp web site (see page 62 for web site addresses). See page 64, to locate the phone number nearest you.
· The CD player may be damaged.
OR
· The CD may be damaged.
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Problems?: Troubleshooting Tips The printer software won't install, what's wrong?Possible cause · There may be a conflict with your virus protection program. OR · There may be a conflict with a peripheral device connected to the printer. 2 Close any virus protection programs that are running on your computer. 3 Insert the printer software CD into your computer, select Uninstall from the Installer, then repeat the installation procedure. 4 If you have been using Apple's QuickDraw GX software, turn it off. 5 If you are still having problems with the installation, call an authorized hp dealer or hp Customer Care representative. For the phone number of the support center nearest you, see "hp Customer Care by Phone" on page 64.
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Problems?: Troubleshooting Tips Why won't it print?
What is the problem?If the Print Cartridge Status Light is blinking, lift the printer's cover, check the Print Cartridge Status. Be
If the Resume Light is flashing, press the Resume Button .
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Problems?: Troubleshooting Tips Why won't it print?(continued) Possible cause There may be a paper jam and you are using the Rear Access Door. 3 If you were printing labels, make sure a label did not become unglued from the label sheet while going through the printer. 5 If the paper jam hasn't cleared, open the Rear Access Door by turning the knob (counter-clockwise) and removing the door. 6 Pull the jammed paper out of the printer, then replace the Rear Access Door. 2 Press the button on top of the Automatic Two-Sided Printing Module and lower the access door. 3 Pull the jammed paper out of the Module, then close the access door. 5 Print your document again.
There may be a paper jam in the Automatic Two-Sided Printing Module.
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Problems?: Troubleshooting Tips Why won't it print?(continued) Possible cause There is a paper jam in the back of the printer and the Automatic TwoSided Printing Module is attached. 2 Simultaneously press the release buttons, located on each side of the Automatic Two-Sided Printing Module, to remove the Module. [. . . ] TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
C. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and exclusive remedies. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
HP Year 2000 Warranty
Subject to all of the terms and limitations of the HP Limited Warranty Statement stated above, HP warrants that this HP Product will be able to accurately process date data (including, but not limited to, calculating, comparing, and sequencing) from, into, and between the twentieth and twenty-first centuries, and the years 1999 and 2000, including leap year calculations, when used in accordance with the Product documentation provided by HP (including any instructions for installing patches or upgrades), provided that all other products (e. g. hardware, software, firmware) used in combination with such HP Product(s) properly exchange date data with it. [. . . ]

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