The company hires the absolute best talent on the market. I have read reviews by some that interpret this as arrogance but, in today's economy, every hire-opportunity has to be strategic. I appreciate a company that takes the talent-recruitement process seriously.

Cons

There is a tremendous amount of training available for our product-set. I appreciate that the company will be lending more focus to management, communication and soft-skill training in the coming year to compliment the product training focus that exists today.

Advice to Management

Management tiers may be getting too "deep". Considering flattening some organizations so top-brass is able to stay closer to the work/client-level relationships.

Glassdoor has 62 RightNow Technologies reviews submitted anonymously by RightNow Technologies employees. Read employee reviews and ratings on Glassdoor to decide if RightNow Technologies is right for you.