Earlier this week, I was helping a customer to get ready for an Office 365 pilot and they were having challenges with the OneDrive client. The version available for download from the Office 365 portal is a click-to-run installation and it didn’t want to play nicely with their .MSI-based Office 2013 installation (which should already include the client anyway). Actually, that didn’t really matter because the OneDrive client is also included in Windows 8.1, which was the operating system being used.

The confusion came with setting up the connected services inside Office:

To set up a OneDrive account, click on OneDrive – but that will only accept Microsoft Account credentials and, after configuration it will show as something like “OneDrive – Personal”.

To set up OneDrive for Business, don’t click OneDrive but select SharePoint instead. After logging on with your Organizational Account credentials, that will be displayed as “OneDrive – organisation name” (with SharePoint sites appearing as “Sites – organisation name”).

Some illustration might help so, below is a shot of my connected services. Because I’m connected to multiple Office 365 tenants, you can see that I have multiple OneDrive [for Business] and Sites entries:

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