Pre-sales

What is CPatrol for and what are its benefits?

CPatrol – is
the solution for central management and email communication filtering.
Its aim is the complex protection of one of the most vulnerable
communication channels of the modern company - electronic
communication. CPatrol protects your network against emailborne
viruses, spam and helps stop sensitive content from leaking through
email - everything to the extent of the policy you define. It is a
cost-effective network solution aimed at companies, which need to
automate the control of the email communication of its employees. Note
that CPatrol is should not be considered as a substitute for individual
antivirus protection installed on end users’ computers.

What do I get by deploying CPatrol?

By deploying
CPatrol, your bring order to the company email communication. As a
result, you greatly reduce the risks connected to the leak of sensitive
data via email communication and infiltration of the company network by
email-borne viruses and other malware. You also get a statistic
overview of the company email network. The System administrator saves
dozens of hours needed for manual administration of malicious, corrupt
or dangerous emails. The financing department saves resources – either
directly, thanks to one of the best prices on the IT market, or
indirectly, thanks to protection against lost profits due to virus
infiltration, network collapse, or sensitive data leaks.

Licencing

What does FULL FREE licence include?

Due to the
limited budgets of micro companies, we have decided to offer a fully
functional FULL version for small companies of up to 10 users
COMPLETELY FREE. This version is not limited in any timely manner, nor
does it include functional limitations, and also includes the
open-source ClamAV antivirus. It is possible to buy world-class
commercial antivirus options and by purchasing one, you automatically
get full email and phone support as an added value.

What’s the difference between the FREE license and the PREMIUM one?

The Premium
license is suitable for companies of more than 10 employees. The price
already includes ClamAV antivirus, and you can subscribe for addition
AV options as well. Furthermore, it includes and antivirus fail-over
mechanism, that guarantees continuous control of emails, in case of a
crash or obsoleteness of one of the AV engines. The Premium license
automatically forwards you to the “golden customers” group with
priority phone and email support. You will also receive a customer
account on our site, with full management of your licences, invoices
and orders.

How many instances of CPatrol can I run in my company?

Base license of the product CPatrol consist of three instances (one primary system, one for back up, one for testing purpose) running simultaneously. It means system can be installed three times, all three instances can work simultaneously but it is possible to use only one instance for production purpose. Testing license is used only for internal testing purposes. Instance mean one installation of the running system.

How is CPatrol licensed?

CPatrol
PREMIUM is licensed per user. All the options which you decided to
include in your subscription are part of the licence, so any change in
the services provided affect your whole licence.

Can I change the CPatrol licence size during the subscription?

You can
upgrade the size of your subscription at any time. If you decide to
purchase additional options during a running subscription, you will
need to subscribe for a new licence for a minimum of 1 year period. You
will of course, be credited the remaining price of your old
subscription in the purchase of your new subscription. If you had to
make some cutting regarding personal resources, you can even decide for
a downgrade of your subscription. Due to technical reasons however,
this is only possible at the end of your current subscription.

What if I want to buy a new mail server or upgrade the current one? Do I need to reinstall?

No, CPatrol
runs independently from the mail server. All you will need to do is a
simple reconfiguration for the mail traffic. If you are running the
virtual appliance version, all you need to do is to copy the CPatrol’s
files to the new machine.

What happens if I want to subscribe for an additional AV option?

If you
decide to purchase additional options during a running subscription,
you will need to subscribe for a new licence for a minimum of 1 year
period. You will of course, be credited the remaining price of your old
subscription in the purchase of your new subscription.

Where can I get CPatrol?

You can
either buy from our e-shop, or you can contact one of our partners who
can deliver CPatrol to you and also provide you additional value
services. This is in your interest as to provide a reseller who can
provide you certified technical support in case if necessary. If you
are not satisfied with the quality of technical support provided by the
partner, let us know.

Technical

Is CPatrol a proven product?

For over 5
years, CPatrol has been protecting our clients from various areas of
business. Our customers range from legal agencies through industrial
companies to medical institutions and many more.

What does CPatrol offer that the competition doesn’t have?

• The level
of CPatrol’s SMTP management functionality is unparallel when comparing
to the competition. Instead of simple security rules posing as complex
protection, we provide total control over the decision logic for the
email workflow!• We provide a broad range of world class antivirus
options (such as: Kaspersky, F-secure, Eset), which can take care of
your antivirus, adware, spyware and malware protection. What is unique
to our CPatrol is that you can use multiple AV engines simultaneously.
You don’t have to rely on the vulnerabilities of a single system ever
again!• With our CPatrol, you can benefit from the use of an
Antispam engine offering a level of protection, that usually large
traffic ISPs require. And that without any additional cost.• CPatrol is a solution, which brings large enterprise functionality to your doorstep.

What do I need to have CPatrol running in our company?

You need to
be running a mail server for your corporate mail. You need to deploy
CPatrol on one of your servers, either via native installation or you
can use our pre-prepared VMware or Hyper-V image.

Do I need to install anything on the desktop computers?

No, CPatrol is a mail gateway scanner which runs on the server. The end user doesn’t have to see anything.

Which OS does CPatrol run on?

CPatrol runs natively on GNU/Linux. We support a broad range of commercial Linux distributions.

Does that mean I can’t run CPatrol on my Windows server?

You can use
our pre-prepared virtual appliance images. We have images ready for
deployment under Microsoft Hyper-V environment or VMware environment.

Are there any differences in deployment under various platforms?

Microsoft
Exchange server is a bit specific in this regard. Due to the
characteristic of this technology, CPatrol is not able to process
emails that are running internally in the company.

Do I need to install Linux on my server?

No, you can use one of our pre-prepared VMware or Hyper-V images. Their installation is as simple as „plug-and-play“.

How long does the installation take?

Approx. 30 minutes, including configuration for relaying all emails to CPatrol.

How long does the configuration take?

This
strongly depends on the complexity of the security policy you want to
implement. A simple use of antivirus and antispam functionality takes a
lot less time than a complex security policy setup for various
departments.

Is there any pre-defined security policy?

Due to the
complexity of the specific security policy for each client, we do not
have a simple default policy prepared. We do however have pre-prepared
policy block, which may help you reduce policy setup to just minutes.

Does the AV option we subscribed do protect the computers of our users?

No, CPatrol
is a solution deployed purely on the server, and even though we do
offer a broad range of solutions for antivirus protection, you will
still need to use a solution for desktop security.

Haven’t you found the answer to your question? Do not hesitate to contact us!