Avg. Dealer Rating: (4 reviews)
"I traveled 1 hour 45 minutes for a scheduled appointment set 3 days in advance and they sold the vehicle without contacting me. Then they tried to sell me a vehicle that was overpriced, a color we didn't want and tack on an upcharge for a sunroof that he tried to convince us that they would put the sunroof in for free - math didn't add up!!!!"

Avg. Dealer Rating: (16 reviews)
"Ended up buying the car. Michael was amazing, even arranged the shipping. I would buy from these guys in a minute !! They earned my business and they earned the right to keep it."

Avg. Dealer Rating: (13 reviews)
"Deborah from the initial contact was very professional she answered all my questions to my satisfaction. She came in an hour before the dealership opened to meet me so that I would not be late for an evening appointment back home (5 hrs) in Cleveland
I traveled far to get the Lexus of my choice and she made it well worth the travel. I was able to test drive the car get in and out of financing and back to Cleveland in time to meet my appointment. It was a pain-free experience no pressure I highly recommend the dealership they all were a great team of people"

Avg. Dealer Rating: (9 reviews)
"My experience with this company is very horrible! The day I went to test drive this SUV, the manager and I could not come to terms on the price. He would not give me my keys to my vehicle because he was desperately trying to get me to buy knowing that the price he was asking for was too high. Then the next day he raises the price $1,600 with no explanation as to why..I was just there the previous day to test driving it. Not happy and will discourage others not to deal with car dealership. Dishonesty at its very best!"

Avg. Dealer Rating: (6 reviews)
"The pricing received from dealer failed to recognize the "value" of the
trade vehicle and they subsequently calculated sales tax on the total
sales price. Further, Michigan sales tax was included when it should only
be collected for the state where the car will be titled. The erroneous
pricing was brought to there attention yet I have never received a reply."