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Customer Service

Returns & Exchanges

If for any reason you are unsatisfied with an item you have purchased from this site, and it is undamaged, please return within 30 days for a full refund. Merchandise must be returned in the original carton with original packaging, accessories, and instructions. Products returned in non-salable condition may be subject to a restocking fee.

Merchandise should be sent postage paid to the following address:

Berkley Returns
1900 18th Street
Spirit Lake, Iowa 51360

If a product arrives damaged or your order is incorrect in any way, please contact us.