The 21c Teammate Spotlight Series takes a look at the people powering the brand. The dynamic crew engages in an environment that fosters fun, originality, and genuine hospitality for our guests. As 21c grows, so do the opportunities. With over a thousand teammates across all properties and the corporate team, 21c is committed to providing opportunities for career and professional development. Read along to learn more.

With previous management experience working for Marriott and IHG, Natashia O’Neal took a leap when she joined the 21c Bentonville team as a Front Desk Agent in 2013. She was drawn to “the upbeat pulse that runs throughout 21c” and wanted to be a part of that energy.

Following a string of promotions – from Front Desk Agent to Front Desk Supervisor to Guest Services Manager to Front Office Manager and now Rooms Director – Natashia has proven herself a key leader for the award-winning Bentonville team. “I have become a more confident and outgoing person, and have learned so much working at 21c. One day a guest was asking a question about an exhibition. After explaining to them the details of some specific art pieces, the guest said that they could really tell that I enjoyed my job. I was then fully aware that I was proud to work for a company that truly strives to make our workplace a JOY.”