The Service Desk is part of the EMEA Service Delivery Team and provides a single point of contact for both our London and International Offices. The London office also benefits from our onsite Desktop Support Analysts.

The key focus of the team is to deliver a world class IT service to the business.

The Role

Reporting to the Service Desk Team Leader/Manager, this is a highly customer focused and visible role requiring excellent first line and application support skills.

The role will involve but is not limited to the following:

Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries

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