Monitor the @FLSERT and @FloridaPIOs twitter accounts for antibody testing capacity at the Orange County Convention Center (OCCC). You may experience longer wait times than expected for this type of test. Please be prepared with snacks and water.

Frequently Asked Questions

When are the testing centers open?

The Regional Drive-Through Testing Site at the Convention Center opens daily at 9 a.m.

How long is the wait at the Regional Drive-Through Testing Site at the
Convention Center?

Individuals should be prepared for long wait times. We anticipate the test will take around 20
minutes per person.

What does the drive-thru testing process entail?

Patients will not exit their vehicle. As vehicles enter the center, individuals will be screened
for symptoms and asked relevant questions. If patients are determined to fall within the testing
criteria, they will then move on to individual registration. Following this, samples will be
collected, and individuals will be informed on what to expect regarding the testing process, who
will contact them and a timeframe for results.

Will you test my spouse/other household members?

If individuals in a vehicle meet the criteria, multiple people can be tested. Maximum of 5 per vehicle.

Do I need insurance?

No, all individuals will be tested regardless of insurance status. However,
individuals with insurance should bring their information. Please note, no co-pays will be
required of individuals who bring their insurance.

Does this test cost money?

This is a free public resource.

I am a tourist from outside the United States and I have symptoms. Can I get
tested?

Yes, all individuals who meet the criteria will be tested in order to protect the public health
of Florida communities and mitigate the spread of COVID-19.

What should I do while I wait for my results?

Results will be processed by approved labs. We ask patients that are under investigation to
self-quarantine to prevent the risk of spreading illness to those around them. Please be patient
as samples are tested and take the necessary precautions to monitor symptoms and
self-quarantine.

How will I receive results?

At discharge, you will be informed what to expect regarding contact and timeframe.

2 Apopka High School (Closed)

By appointment only.
555 Martin St, Apopka, FL 32712

FREE
Orange County Health Services Division Questions? 407-836-3111

This testing site is closed.Testing is still available at other sites.

Additional Test Sites

The mobile testing sites operate on Wednesdays, and rotate to a new location in the city on each operating day. There is no symptom criteria for testing, however, appointments are required, individuals must be 18 years or older and show a valid Orlando or Orange County ID.

Antibody Testing

OneBlood is testing all blood donations for the COVID-19 antibody. The test is authorized by the Food and Drug Administration (FDA) and will indicate if the donor’s immune system has produced antibodies to the virus, regardless of whether they ever showed symptoms. Appointments to donate are required. Visit www.oneblood.org/donate-now for more information.

Additionally, free antibody testing is available for the general public at the Regional Drive-Through Testing Site at the Orange County Convention Center (Site #1 on the map.).

County Services & Facilities

Animal Services

Effective Friday, May 22, Orange County Animal Services is reopening via an appointment-based system. In order to adopt a pet, reclaim a pet or surrender a pet to the shelter, an appointment will be required. To make an appointment, please visit the appointments webpage. For additional information, visit www.ocnetpets.com.

The shelter is continuing to offer virtual adoptions for a select number of pets. To view the pets available for virtual adoption, please visit the shelter’s Facebook page.

Other Libraries

Parks and Senior Centers

Online camping reservations for Kelly, Magnolia, Moss and Trimble Parks will open at 12:01 a.m. on Friday, June 5 – limited to family campsites for 8 or fewer (no group camping); reservations will not be accepted over the phone or by email. Clarcona Horse Park’s camp sites will be available in-person only, on a first-come, first-served basis, after 8 a.m. on June 5 – limited to family campsites for 8 or fewer (no group camping); reservations available in-person only, on a first-come, first-served basis.

Orange County’s boat ramps and kayak and canoe launches are open.

All youth, adult and senior programs and gatherings are suspended; all fitness centers, gyms, game rooms, playgrounds, basketball courts, hockey rink, volleyball courts, splash pads, Kelly Park swimming area and the Fort Gatlin Pool are closed until further notice; and league play is cancelled at Lake Cane and Fort Gatlin tennis centers.

If you plan to visit a park or trail, please observe the Centers for Disease Control's (CDC) recommendations:

Follow CDC’s guidance on personal hygiene prior to heading to trails — wash hands, carry hand sanitizer, do not use trails if you have symptoms, cover your mouth and nose when coughing or sneezing, etc.

Observe at all times CDC’s minimum recommended social distancing of six feet from other people. Practice it and know what it looks like. Keep it as you walk, bike or hike.

Warn other trail users of your presence and as you pass to allow proper distance and step off trails to allow others to pass, keeping minimum recommended distances at all times. Signal your presence with your voice, bell or horn.

Note that trail and park users may find public restrooms closed — be prepared before you leave and time outings so that you are not dependent on public restrooms.

Bring water or drinks — public drinking fountains may be disabled and should not be used, even if operable.

Bring a suitable trash bag. Leave no trash — take everything out to protect park workers.

Roads and Public Transit

LYNX

LYNX will resume operating a normal schedule and routing starting on May 11. The full schedules are available in the LYNX Schedule Book.

Sunrail

SunRail will resume regular service on Monday, May 11, 2020 while still implementing measures to keep riders and workers safe. All regular SunRail Connection service on LYNX will resume on May 11 as well. View more information on sunrail.com.

Schools

Beginning June 11, Orange County Public Schools will implement a 4-day, 10-hour per day, work week for the summer months. All district offices and schools will be open Monday through Thursday from 7:30 a.m. – 5:30 p.m. and closed on Fridays beginning June 12 through July 24.

All visitors must have an appointment. Please contact the department or school to schedule. Information regarding health advisories, school reopening, summer distance learning, and the summer meal distribution program is available at www.ocps.net.

Utilities

Orange County Utilities

As a precaution for Orange County residents and staff, effective Thursday, March 19, 2020, the Orange County Utilities Administration Building Customer Lobby is closed due to the COVID-19. For payment information, visit www.ocfl.net/WaysToPay.

Water service disconnections for nonpayment, as well as late payment fees for residential water and wastewater customers, have been suspended.

Other County Facilities

Community Action Division

Property Appraiser

Orange County Property Appraiser’s downtown office lobby is closed to visitors, and staff is working remotely. Field Appraisers are permitted to visit residential properties but are not engaging with taxpayers and are equipped with virus mitigation and sanitizing supplies. The customer service phone line (407-836-5044) and website (www.ocpafl.org) with a chat feature are available Monday-Friday from 8 a.m. – 5 p.m.

Tax Collector’s Office

Effective Monday, May 4 at 8:30 am, Downtown, Clarcona, Sand Lake and University offices are open to the public by appointment only.

Effective Wednesday, April 29 at 8:30 am, Lee Vista & 417 and West Oaks Mall offices are open to the public by appointment only.

Per the Governor’s Executive Order, all driver’s licenses and IDs that expire between March 16 – April 15 are extended for 60 days; all driver’s licenses and IDs that expire between April 16 – April 30 are extended for 30 days; and all driver’s licenses and IDs that expire between May 1 – May 31 are extended for 30 days. Visit www.octaxcol.com/news/coronavirus for information.

Clerk of Courts and Courthouse

The Orange County Clerk’s Office has expanded limited access to more Clerk services. In order to limit capacity in lobbies, appointments can now be scheduled for the following services and locations starting on Monday, June 1, 2020: