Anyone Else Getting Poor Quality HD?

Anyone Else Getting Poor Quality HD?

I just moved to Ohio and signed up for U-Verse. I have noticed that the quality of the HD television is very poor, especially when I watch sports such as baseball or other sports highlights. When the video isn't so busy, it looks mostly fine.

I've moved around quite a bit in recent years and I've been a subscriber to both Cox and Comcast and, despite other issues, their HD quality has always been pretty good on this same TV. Is anyone else having this issue?

I find sports and movie programming nearly unwatchable and I can't believe AT&T has the audacity to charge me an "HD fee" for this poor quality video.

Re: Anyone Else Getting Poor Quality HD?

I just moved to Ohio and signed up for U-Verse. I have noticed that the quality of the HD television is very poor, especially when I watch sports such as baseball or other sports highlights. When the video isn't so busy, it looks mostly fine.

I've moved around quite a bit in recent years and I've been a subscriber to both Cox and Comcast and, despite other issues, their HD quality has always been pretty good on this same TV. Is anyone else having this issue?

I find sports and movie programming nearly unwatchable and I can't believe AT&T has the audacity to charge me an "HD fee" for this poor quality video.

I don't have the problems you have under my viewing conditions for more than 5 years:

I have a 42" Panasonic plasma w/an anti reflective screen and 480hz sub field drive. I use 4 different TV picture settings (3 customized, 2 for lightening dark shows/scenes) on HDMI. I sit at the far viewing distance (3 x diagonal distance-10.5') as that's the way my apartment lays out. All cat5e/ethernet patch cable install.

Essentially the artifacts I see are 'football grass' slight movement (1080i) and very rarely backgrounds 'moving slightly'.

In sports, on Uverse, 720p Networks(FOX, ABC/ESPNs) tend to be better than 1080i Networks (CBS, TNT, TBS, all NBC channels) due to the fact the 1080i Networks need 10-20% more bandwidth to be equivalent to 720p.

Chris

Please NO SD stretch-o-vision or 480 SD HD ChannelsNeed Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognitionYour Results May Vary, In My Humble OpinionI Call It Like I See It, Simply a U-verse user, nothing more

Re: Anyone Else Getting Poor Quality HD?

I just moved to Ohio and signed up for U-Verse. I have noticed that the quality of the HD television is very poor, especially when I watch sports such as baseball or other sports highlights. When the video isn't so busy, it looks mostly fine.

I've moved around quite a bit in recent years and I've been a subscriber to both Cox and Comcast and, despite other issues, their HD quality has always been pretty good on this same TV. Is anyone else having this issue?

I find sports and movie programming nearly unwatchable and I can't believe AT&T has the audacity to charge me an "HD fee" for this poor quality video.

I don't have the problems you have under my viewing conditions for more than 5 years:

I have a 42" Panasonic plasma w/an anti reflective screen and 480hz sub field drive. I use 4 different TV picture settings (3 customized, 2 for lightening dark shows/scenes) on HDMI. I sit at the far viewing distance (3 x diagonal distance-10.5') as that's the way my apartment lays out. All cat5e/ethernet patch cable install.

Essentially the artifacts I see are 'football grass' slight movement (1080i) and very rarely backgrounds 'moving slightly'.

In sports, on Uverse, 720p Networks(FOX, ABC/ESPNs) tend to be better than 1080i Networks (CBS, TNT, TBS, all NBC channels) due to the fact the 1080i Networks need 10-20% more bandwidth to be equivalent to 720p.

Chris

Please NO SD stretch-o-vision or 480 SD HD ChannelsNeed Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognitionYour Results May Vary, In My Humble OpinionI Call It Like I See It, Simply a U-verse user, nothing more

I had the grass swim effect on Dish also. I think it's an ESPN problem.

Re: Anyone Else Getting Poor Quality HD?

I just moved to Ohio and signed up for U-Verse. I have noticed that the quality of the HD television is very poor, especially when I watch sports such as baseball or other sports highlights. When the video isn't so busy, it looks mostly fine.

I've moved around quite a bit in recent years and I've been a subscriber to both Cox and Comcast and, despite other issues, their HD quality has always been pretty good on this same TV. Is anyone else having this issue?

I find sports and movie programming nearly unwatchable and I can't believe AT&T has the audacity to charge me an "HD fee" for this poor quality video.

I don't have the problems you have under my viewing conditions for more than 5 years:

I have a 42" Panasonic plasma w/an anti reflective screen and 480hz sub field drive. I use 4 different TV picture settings (3 customized, 2 for lightening dark shows/scenes) on HDMI. I sit at the far viewing distance (3 x diagonal distance-10.5') as that's the way my apartment lays out. All cat5e/ethernet patch cable install.

Essentially the artifacts I see are 'football grass' slight movement (1080i) and very rarely backgrounds 'moving slightly'.

In sports, on Uverse, 720p Networks(FOX, ABC/ESPNs) tend to be better than 1080i Networks (CBS, TNT, TBS, all NBC channels) due to the fact the 1080i Networks need 10-20% more bandwidth to be equivalent to 720p.

Chris

I had the grass swim effect on Dish also. I think it's an ESPN problem.

I don't see it on any ABC/ESPN channel as they are 720p, as noted above it sometimes occurs on 1080i Networks, especially NBC.

Chris

Please NO SD stretch-o-vision or 480 SD HD ChannelsNeed Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognitionYour Results May Vary, In My Humble OpinionI Call It Like I See It, Simply a U-verse user, nothing more

Re: Anyone Else Getting Poor Quality HD?

I'm almost positive I have the latest release, as you described.

I checked out the Dolphins-Cowboys preseason football game on NBC last Sunday and it was terrible. Every time they flashed the NBC graphic at the end of a play, I could clearly see pixels becoming incredibly "boxy" and then going to clear HD. This happened constantly throughout. This sort of thing is also very noticeable when ESPN brings its SportsCenter graphic.

It really looks like HD is togginling on and off any time there's a transition effect. Does this make sense?

Re: Anyone Else Getting Poor Quality HD?

I checked out the Dolphins-Cowboys preseason football game on NBC last Sunday and it was terrible. Every time they flashed the NBC graphic at the end of a play, I could clearly see pixels becoming incredibly "boxy" and then going to clear HD. This happened constantly throughout. This sort of thing is also very noticeable when ESPN brings its SportsCenter graphic.

It really looks like HD is togginling on and off any time there's a transition effect. Does this make sense?

You were watching the worst of the 1080i networks, NBC is the absolutely worst for HD PQ.

Chris

Please NO SD stretch-o-vision or 480 SD HD ChannelsNeed Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognitionYour Results May Vary, In My Humble OpinionI Call It Like I See It, Simply a U-verse user, nothing more

Re: Anyone Else Getting Poor Quality HD?

Do customers in general find this acceptable?

I used to live in Maryland where I had Comcast. I had my problems with that company, but I never, ever saw my HD quality come and go. Sometimes it looks like I'm watching TV underwater! I can't believe any professional organization with any kind of quality requirements could watch TV here for five minutes and consider it acceptable.

Re: Anyone Else Getting Poor Quality HD?

beardrivescar - I guess the majority of the paying customers find the overall mix of U-verse quality, channel selection, features and cost to be their best choice. That's the way it is for me. Certainly there is room for improvement in every category.

I agree that the PQ is variable, but cannot blame it on at&t. Seems to me like it varies based on the source & the quality can only be degraded. It cannot be improved. It can be averaged. But, it cannot be improved by at&t.

Oddly, I find some of the best pictures to be advertisements & hand held remote news. When I had FIOS i would often say WOW to the picture. But, in reality, It probably was not any different than Optimum.

If you want a more consistent picture, try component connection. I believe it "averages" better than HDMI.

I do not see how anyone can set-up the TV to cover all the cases. I remember one poster explaining about how he applied each TV picture setting category to specific content. That seems like a lot of work to me. I just want to watch. You might try applying different setups to see if you can get a consistent experience.

Re: Anyone Else Getting Poor Quality HD?

I used to live in Maryland where I had Comcast. I had my problems with that company, but I never, ever saw my HD quality come and go. Sometimes it looks like I'm watching TV underwater! I can't believe any professional organization with any kind of quality requirements could watch TV here for five minutes and consider it acceptable.

You keep posting the same things over and over about your bad HD PQ, would think by now you'd have left for the aforementioned great Comcrap HD PQ.

All that said, when it comes to motion blur, not every set of eyes and every brain is created equally and, as Katzmaier points out, "Some viewers can perceive motion blur in fast-moving objects on standard 60Hz [LCD] models (motion blur like this isn't an issue with plasma or other display types, whether 60Hz or otherwise, because they use different methods to create the illusion of motion)."

Please NO SD stretch-o-vision or 480 SD HD ChannelsNeed Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognitionYour Results May Vary, In My Humble OpinionI Call It Like I See It, Simply a U-verse user, nothing more

Re: Anyone Else Getting Poor Quality HD?

For what it's worth, my TV is 240 Hz. I guess the picture quality is something I'll have to live with but I have a severe case of buyer's remorse with regard to U-verse. I just cannot believe a company with a time-tested reputation like AT&T would put out a product this lacking in visual quality. I work for another well-renowned company in another industry and if we put out a product this poor, a lot of people would be losing their jobs. I just cannot wrap my head around AT&T's business practices here.

Re: Anyone Else Getting Poor Quality HD?

For what it's worth, my TV is 240 Hz. I guess the picture quality is something I'll have to live with but I have a severe case of buyer's remorse with regard to U-verse. I just cannot believe a company with a time-tested reputation like AT&T would put out a product this lacking in visual quality. I work for another well-renowned company in another industry and if we put out a product this poor, a lot of people would be losing their jobs. I just cannot wrap my head around AT&T's business practices here.

Something else is wrong there then, as I've posted above I've had more than 5 great years on Uverse TV.