General Information

Atlantic Electric and Gas is part of the Scottish and Southern Energy Group (SSE) and has been operating for about 5 years. Based in Gloucester, it supplies both Gas and Electricity to 300,000 customers and, along with its other brands, serves over 6 million customers across the UK.

Selling points

Aim to be cheaper than British Gas for gas and cheaper than your local electricity supplier for electricity.

17 responses to “Atlantic Electric and Gas”

I switched fairly recently from BG and it was surprisingly stress free. This was the 1st time that I had switched companies. Everything was explained in a letter written in plain English. I have received a gas and an electricity bill and both are appreciably lower so I think I did the right thing by moving.

I switched fairly recently from BG and it was surprisingly stress free. This was the 1st time that I had switched companies. Everything was explained in a letter written in plain English. I have received a gas and an electricity bill and both are appreciably lower so I think I did the right thing by moving.

Switched to Atlantic for both gas and electricity two years ago. Found them very helpful and surprisingly relaxed about payment and billing. Their on-line site is much improved. Have not been with BG for many years.

The best company I have found they have great customer service, I stupidly switched away from them and was shocked at the charges from my new supplier Eon. I switched back and am once again happy with my billing and service.

Just got a electricity bill from Atlantic, it was a bit of a shock to my 88 year old mother to open and find it was for £1,200.00. It was an Atlantic meter reader who took the reading. Approx 10,000 units too much. This was not the first time we have had a vastly inflated bill. Perhaps they should teach the readers to read the meters properly or send them to specsavers. Very distressing.

I have been with Atlantic for a few years and had a few teething problems when the day and night time electricity rates were charged incorrectly but sorted out. They are an English speaking call centre (hurray!), no endless queues and courteous. They refund the 12th month’s charges and I have just had £184 refunded for overestimated gas direct debit ( over a 1-2 year period).

I have been with atlantic for 3 years and have had no problems. I have done price comparisons and they have been consistently cheap. I have had many issues with other suppliers but am certainly happy with this one

Have been with Atlantic for electricity for a few years and moved house and took them with me, never had an issue with them unlike bigger companies and like the idea of every year you get one free month. Also have over £350 back when i moved – looking forward to the next three years.