Web Conferencing for the Low-Tech World

Conference Archive

Learning Solutions Conference & Expo 2018 - March 28, 2018

Nina Talley Everflow

Senior Program Manager EnCompass

Producing virtual sessions can be a technical challenge,
especially when some participants are located in areas with low or sporadic
internet connections—either domestically or around the globe. Learning
professionals who use web conferencing tools with such participants require
effective, simple, on-time support for seamless training deliveries.

This session will explore lessons learned from delivering
over 100 virtual sessions (primarily on Adobe Connect and WebEx) where the
majority of participants were connecting from Africa, Asia, and Latin America.
These best practices describe how technical producers, curriculum designers,
and project managers can work together to mitigate and resolve typical challenges
for low-bandwidth users. This session will also invite participants to
collaborate and brainstorm solutions to some of their most pressing technical
challenges.

In this session, you will learn:

How to identify
typical technical challenges that users in low-bandwidth areas experience

How to prepare for
and mitigate technical disruptions

Effective
questions to ask your client that can contribute to a more user-friendly design