Mail Bank is a Commercial Mail Receiving Agency (CMRA). In order for Mail Bank to receive mail for an individual or business, we must provide a completed Form 1583 to the Postmaster. Each individual 18 and older that will be receiving mail must complete Form 1583. If you will also be receiving mail addressed to a business you will need to include this information. If we do not have Form 1583 on file for the intended addressee we must return that mail to the Post Office the next business day after receipt.

Per the United States Postal Service, procedures for delivery to a CMRA are as follows:

a. Mail delivery to a CMRA requires that each addressee complete and sign Form 1583. Spouses may complete and sign one Form 1583. Each spouse must furnish two items of valid identification. A parent or guardian may receive delivery of a minor's mail by listing the name(s) of each minor. If the information on the application does not match the identification, the applicant must substantiate to the CMRA that the applicant resides or conducts business at the address shown. A document from a governmental entity or recognized financial institution or a utility bill with the applicant's name and current permanent address may be used for such purpose. The addressee must furnish two items of valid identification, one item must contain a photograph of the addressee. the identification presented must be current. The CMRA owner or manager may retain a photocopy of the identification for verification purposes. Social Security cards or credit cards and birth certificates are unacceptable as identification. The following are acceptable identification: