Very prompt replies to inquiries. Very nice to deal with in person. Buying process when quickly once started.
However, they either did not inspect the car well enough or intentionally withheld information that would have been nice to know before driving 6 hours to look at it. "Is there rust on it?" I was immediately sent a picture of one spot where paint had been scraped off and showed a small amount of rust. What I wasn't told was that the hood was covered in pockmarks that will lead to rust soon, and that there were dings and scratches in many places that will do the same. Perhaps they didn't know the car had been in an accident, but we could tell as soon as we saw it. The door hadn't even been put back together properly and the paint was close, but not quite. Although they had a shop inspect and fix some things, there is still a bad wheel bearing that we will need to fix that was not even mentioned. No backseat head rests. Driver side speaker not working at all. Seemingly random things damaged that were not mentioned in the listing. I may still have traveled 6 hours if I had known these things, but they could have done a better job inspecting and outlining issues when listing the car.
The car is serving its purpose of getting good gas mileage and having a lot of cargo room, but there are a bunch of little things we will be responsible for fixing for it to look and run decently. Great people to work with, but needs improvement when it comes to thoroughly listing their inventory.

Consumer Review

I absolutely love my Nitro.

by Love my nitro from Albuquerque, New Mexico

November 23, 2018

I have always wanted one and now have had it 4 years.. it's fun, reliable and I can fit everything in here... I'm very happy!!

The car is comfortable and so roomy- lots of bells and whistles but the most important thing is that I feel safe in it. This is not a car that’s going to get pushed by the wind! The Hemi purrs like a sexy kitten and responds to the slightest touch of the pedal- best car I have ever owned!

They show me the lot and try to get me the payment that I was looking for very helpful and courteous too bad that jeep got away from me someone beat me to it but I'm still looking

Consumer Review

Bad to the bone

by Durango Tango from Troy

January 2, 2019

Black top edition 2018 Durango GT. We love this vehicle. The navigation is easy to use the huge screen on the stereo system is awesome. The whole system is easy to use and user friendly. The interior is awesome grey leather heated seats and steering wheel combined with the remote start. Means no more jumping into a cold vehicle on the very cold days. The interior is very well laid out from cup holders to the smoke supply of storage boxes throughout the vehicle. Very comfortable. The black top edition exterior speaks for itself. Rhe new hood scoop dodge added is a awesome look on these SUVs. I get thumbs up from a lot of drivers on the road. The dual exhaust sounds great and this thing has zero lack of power. The handling is amazing for an SUV. We couldn't have asked for better looking better functioning SUV for our family. Oh and guys you can look cool in a family SUV. This is the one.

Friendship treated my wife and I great and with respect. Best dealership ;my sencier thanks for the help our salesman gave us we appreciate it very much.

Consumer Review

Love this car!

by Larea from Houston, TX

January 8, 2019

This car is beautiful and has all the power I need (I have the V-8). This car is so much fun to drive! It is a muscle car that looks like a luxury sedan on the inside with all the extras like heated leather seats, heated steering wheel, and the 8.4 inch screen along with a large trunk so that it is a great trip car too. Every time I get into this car I can't believe it's mine. I would have to spend about twice what this car cost me to get anything that would even be comparable. If you are thinking about getting a Challenger go for it!

My experience with Tri-Cities Chrysler Dodge Jeep was great. I live in Boone, NC, which is about two hours away and did not want to waste a trip. I can say with 100 percent confidence the drive was worth it. I was quickly paired up with Ricky Leonard to help with the purchase of my Jeep Grand Cherokee. Ricky was most helpful, honest and attentive to our needs. I returned to the dealership a couple days after the purchase was complete to pick-up an order for floor mats. Ricky immediately greeted me. He was again a pleasure to work with. I will definitely return to Tri-Cities and refer any friends or family that are in the market for a new car.

Consumer Review

Loving it

by AngieMN from Brainerd, MN

January 10, 2019

I've had the car for a week and so far am loving it. I love the way it looks and it drives - no sharp/jarring brakes or gas. Plenty of power when I need it, love the technology. The bluetooth phone pairing is really easy to set up and the audio quality is great - better than talking on the phone directly. It does a great job understanding regular speech the first time and I've not yet had to repeat a command, very intuitive. It has USB ports and regular chargers, Android Auto/Uconnect makes it easy to use all of your phone's familiar apps. I also like how you sit up a bit higher than most cars, helps with visibility. The one thing I wish it had was blind-spot monitoring. That would be helpful but overall for the price I can't complain.

This Journey has so many features we still have not figured them all out. Never thought we needed a vehicle that is this loaded but may never buy another vehicle besides the Dodge Journey. Handles great in the snow, very reliable and there is something in it for all 4 of our kids aged 3-18.
AMAZING vehicle

We recently bought a brand new vehicle from Wallace Nissan Mitsubishi in Kingsport Tennessee. Originally we were looking for a used family vehicle we stopped at Toyota of Kingsport and they treated us awful. They were not helpful or friendly at all. My husband said let???s try one more place and that place was Wallace. Our salesman???s name was George Barton he was very kind and helpful and he got us into a brand new Mitsubishi Outlander for only $50 more a month than we were paying for our old 2007 van! Plus we have an awesome warranty. Thank you so much George and Wallace Nissan Mitsubishi😊

Consumer Review

I love this vehicle. It fits my big family.

by SarahNelsen,family girl from PONCA CITY

January 14, 2019

The three rows of seats in this vehicle are excellent! My gkids love it. Thanks for the experence. I would come back to Heather Cennon in a flash

We received excellent care. They worked with us and got us the payments we could afford and we left with a new Mitsubishi Outlander. Wasnt really planning on buying. We just went to look but left with a new car.

Consumer Review

The best car that I have ever owned

by TerryY Challenger fan from Dunedin, Florida

December 23, 2018

Comfort, styling, power, craftsmanship, and performance in an affordable car. The salesman, and the dealership made car buying enjoyable again. I highly recommend this car.

We experienced no problems while deciding on a car to meet our needs. Our sales person was eager to answer any questions that we had and explain any differences. All the different departments were quick and efficient to work with. The dealership provided a good and informative overview of their operation for all departments and benefits available to their customers. Great people to do business with.

Consumer Review

Very good little car

by Dede from Moncton

January 14, 2019

everything is in there heated seats big screen radio sunroof only flaws is missing the Navigation there is also plenty of room for a smaller car

George Barton and Wallace Nissan Mitsubishi of Kingsport helped my husband and I pick out a safe and affordable vehicle for our 16 year old daughter. George worked with us over several days and was very patient and helpful. He even followed up with us after we purchased the car. I would recommend him and this dealer to anyone.

Consumer Review

Critics most hated SUV

by KB from Southern California

December 28, 2018

This is a great vehicle for the price. It rides and handles just fine. It comes with many standard features that would cost extra with other SUV’s.
You can buy a loaded Journey for around $29,000. You would have to spend thousands more to get a fully loaded SUV from any other manufacturer.
So what if it is an old design. ( The VW Beetle was around for 30 plus years and sold like hot cakes.)
It looks like an SUV should and is super smooth on the rough roads of California.
The automotive critics hate this SUV for reasons I can’t figure out. Read the critics reviews and then drive one. There is absolutely nothing wrong with this SUV. If you buy a Journey and are worried about reliability, purchase an extended warranty. You probably won’t need to use it though.
If you are in need of a new or used SUV and don’t want to spend tons of money, then the Journey is a great choice for an SUV.

* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.

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