Opening Times

The surgery can be contacted via telephone between 08:00 and 18:00 on Monday, Tuesday, Thursday and Friday and between 08:00 and 12:00 on a Wednesday.

Alternatively, if you wish to speak to a member of staff face to face, a receptionist is always available during these times.

Please note - The surgery is closed on the third Thursday afternoon of each month for staff training.

Extended Hours

GPs in central Durham, Chester-Le-Street and Derwentside are working together to offer extra GP appointments from 6.30pm on weekday evenings as well as Saturday and Sunday mornings. Just call your surgery to book any available evening and weekend GP appointments.

These appointments are held at Queens Road Surgery and Tanfield View Surgery

If you need to cancel your extended hours appointment (At either Queens Road surgery or Tanfield View Surgery) please call the surgery you are registered with during normal working hours.

When We Are Closed

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation. If a visit is required after 18:00 it is unlikely to be your own doctor who calls.

If you call the usual surgery number outside of normal hours the answering machine will tell you which number to ring.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.