Articles

The goal of the DevPortal Awards is to recognize the best developer portals and learn from their practices. In our previous post we already shared the jury’s reasoning for choosing the winners, but of course we were thrilled to hear the opinion of the other side, the teams that made their portal an awarded success!

Share on:

What are the world's best devportals? What do they do differently? Are there any best practices that everybody could and/or should be doing? Our primary aim with the Devportal Awards was to answer these questions - or at least trigger a discussion about them.

Share on:

The goal of our API Documentation Apprenticeship program is dual. It provides technical writer skills for our clients and it is an opportunity for novice API documentarians to gain credentials by working on enterprise projects under the guidance and supervision of experienced mentors.

Share on:

Without proper documentation, an API team will spend countless hours on workshops, trainings and support. In this talk, presented at Apigee’s API Tech Forum in Amsterdam, Kristof Van Tomme explored 7 frameworks to help you build better API Developer Portals.

Share on:

Kristof Van Tomme presented an evolved version of his "AI the docs!” talk at CIDM's European DITA conference in Munich, 2016 November 14-15. This time with the subtitle “Conversational UI, Embedded Help and Artificial Help. A fertile ground for minimalism and DITA".

Share on:

This year saw the renewal of Pronovix’s ITrainee program, open to university students, recent graduates or those seeking a change or new career. Members of the Pronovix Mentoring lab selected four participants, who were then given the chance to learn about web development and observe the Pronovix workflow environment. Our mentors set up the timeline, defined the goals and established the correlating tasks the participants would be undertaking. We used our experience from the previous programs to establish a workflow with tasks that got the most out of the trainees. There were still some challenges that the mentors did not expect, we discuss them below.

Share on:

Even though it has become much easier to create embedded help experiences, many software products still do very little to integrate their help content into their application. In this post we will explain why embedded help leads to better experiences, why we built our Help Widget, and give you an overview of its architecture.

Share on:

The first week of March I will be in London for 3 events related to documentation, APIs and Drupal Developer portals. If you are working on an API documentation project, you should not miss this opportunity: