* * * * * *All your photos stored in Private Photo Vault are 100% private. Your photos are only stored on your device and are never uploaded to our servers. We have no ability to remotely access your photos.

What’s New

Thanks for using Private Photo Vault! If you need support, please visit https://privatephotovault.com

Ratings and Reviews

4.8 out of 5

376.7K Ratings

376.7K Ratings

Nickname1122339
, 07/29/2017

Don't trust this app to make backups to iCloud.

I've been using the pro version of this app for about 4 years. Currently it's pretty well developed. The only issue I've ever had was losing 400+ pictures/videos due to the app not backing up to iCloud (2 years ago). I lost my phone while on a trip in Europe, after returning I tried a backup only to find that all data within the app was lost (literally as if I had never used the app before). I tried a fresh backup several times, each with the same results. Going into detail: I used photo vault for 2 years prior to the loss of the phone. I had pictures in my stock photo album that were dated same as some photos in the photo vault. The backup recovered 700+ pictures that were in my photo album (and other apps/app data) ... some dating up to just a couple weeks before I lost the phone. Basically I guess photo vault was never backed up, while just about everything else was? You'd think after paying for the pricey Pro Version and 2 years of constant use, there would be some element of assurance... I have had little use for this app since losing everything.

Developer Response
, 02/03/2018

First of all, we apologize for this issue. We are currently working on a solution that will allow for backing up/syncing to new devices. This should be available within the next couple months.

In general, in the meantime, if you recover your phone from an iTunes or iCloud backup when you get a new one, the photos should transfer.

Vin_D
, 04/05/2019

Tech Support will not reply

First off I’ve used this product for years without any issues. Recently they released Ver 10.3 I believe and it was automatically downloaded and updated my app. I noticed there must have been an update after seeing a much improved editor when I edited a vid. I closed the app, reopened it 15 minutes later and all of my files were encrypted or at least I’m assuming that because over 3,000 pics & vids showed nothing but the grayscale wave in all the directories. That’s it, the only viewable file out of almost 3,000 was the one I edited. I’ve tried texting, emailing, copying, etc out of the app but nadda! I have pics of everything critical in there. My last backup was over 3 months ago. That puts me out of almost a thousand pics & vids. I can’t get a Tech support reply, I’ve sent multiple request for help but nothing. I’m very frustrated that their success has given them a sense of complacency to my need for help. I have almost 75gb of data (+-3000 files)that only shows up as a defective wave. I need those pics to access accounts created in the past few months. BE WARNED-Back up you iPhone on a frequent basis. Help!!!!!!!

Developer Response
, 04/12/2019

First of all, sorry about any problem. If you have performed a recent backup of your device to iTunes, I recommend restoring your device to the previous backup. After restoring, before opening the app, immediately update to the latest version of the app in the app store and then everything should be there. We apologize for this problem, it is affecting a very small number (~300 users out of millions) of our users overall, but we want our app to be completely bug free and don't want anyone to have a bad experience.

Randy at WCG
, 03/19/2018

Great app

I've downloaded and tried several apps over the years for keeping photos and videos private, but Private Photo Vault is the first time one that was the "complete package." The wifi import (and export) function allowed me to easily transfer and upload/download photos, and I was impressed by well thought-out features like the option of deleting photos from your device's camera roll once you've imported them into the Photo Vault. One minor suggestion--mentioned by someone else--would be the ability to re-arrange photos within the album in a batch format, but given how I've never found an app like this as feature-rich and relatively bug-free as this, I'm more than satisfied. It worked perfectly for videos too.

One item to look out for: I was initially frustrated because Chrome would not accept the password so that I could connect the device and my desktop via wifi. But it worked fine in Safari, so be aware of this!