We want you to be happy with your purchase. If you're not, depending on the type of product, you can make free returns in the UK via John Lewis shops, Royal Mail, Collect+, or MyHermes. If you need to arrange collection of large or heavy items, call us on 03456 049 049. For international returns queries, call us on +44 1698 545 454. Find out more about returns.

You'll find returns information on your delivery note. Unless faulty, we'd like you to make your return within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.

Q & As

Rated 5 out of 5 by 2
reviewers.

Rated 5 out of 5 by LRC12 Super
Very soft and fluffy and makes you want to dust! Perfect for nooks and crannies and no need to polish, it just lifts the dust. Wasn’t sure how to clean it but was told a quick shake or even a hoover pulls all the dirt off ready for next time. Excellent cleaning helper.
11 September 2014

Rated 5 out of 5 by Redman1 Great value
I wouldn't usually write a review for something small, but this is incredibly effective and makes a dull job far easier and quicker.
11 September 2014