We’ve been understanding Melbourne’s seasons since 1981

Got a breakdown?

Emergency Same Day

Response Times:

Price:

Times Available:

How To Contact:

Mon-Sat: please book via the online form. Sun: The on-call technicians will respond if you call our office on 9551-7460

General Breakdown

Response Times:

48 Hours

Price:

Begin at $231.00 inc GST

Times Available:

Mon-Sat

How To Contact:

Please see the Service Specials page and use enquiry form below. Both breakdown covers are subject to availability.

What our clients say

As a retirement village, heating and cooling is very important for both our work and for the comfort of our residents. We made the decision to change from our previous supplier and use Surrey Air five years ago. We continue to be impressed with the attention we receive and the excellent service that Surrey provides.

Colin Pollard, Aveo Botanic Gardens Retirement Village

We have been using the guys at Surrey Air since 2004 and they are very easy to deal with. I am very happy with the recent replacement of an old unit; it is now a very reliable system with no hassles. They provided air conditioning services in our head office building and our retail shops as well as an annual preventative maintenance program. I highly recommend Surrey Air for any commercial heating and cooling needs.

Brian Trounce, Tony Bianco Shoes

We have been very comfortable since Surrey Air installed our new Daikin Ururu 7 star air conditioner in January 2016. The technicians arrived promptly, did tidy work and gave us good instructions on how to use the unit. We were looking for an energy efficient unit to replace our old one, and we are looking forward to seeing the savings on our next power bill.

Here’s a few things to note about Surrey Air and your enquiry with us.

Surrey Air has a Safety First OHS policy – for your protection and ours. Therefore adverse weather and site hazards can limit when and if we can work on your system.

General Repair and Maintenance Services (non-emergency breakdowns), are not available on Public Holidays. Sunday and Holiday services are available for emergency breakdowns (subject to technician availability).

Residential On-Site Attendance Charges:

For all residential General Breakdown and Repair visits there is a minimum $231.00 incl GST site attendance fee.

This is comprised of:

$121 call out fee

$110 minimum 1 hour labour charge

Same Day Emergency Call Out is available - please call us on 9551-7460 for a quote

Upon diagnosis our technician will advise:

If the job requires more than one hour of labour. Additional on site hours are charged at $110 plus GST per hour.

If parts are required and a firm price will be provided.

If the job is not cost effective to repair and a quote for unit replacement is a consideration then both repair and replace quotes can be supplied. Remember to ask your Surrey Air technician for both repair and replace quotes if that is what you require.

You will find that our technicians have your best interests in mind at all times. We’ll always communicate any changes to the original assessment and quote immediately if they occur.