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Please, check if you have the latest system updates, as well as browser update on Mozilla. If you have some browser extensions too, (VPN, Ad-blocker, etc.) that might be blocking this. PD5 is optimized to work on any device/browser with the latest system updates.

Trivial error might be the usage of the comma instead of a dot when entering the value, since we just had a user complaining on the similar issue, and this has solved the problem instantly

Contact us on the Live Support platform if the error persists, please, we are available to help 24/7.