Payment

At the time of booking the full amount of the first nights stay will be taken as a deposit.

Payment by cash or credit card/debit card- All major credit/debit cards are accepted except American Express.

Where credit/debit cards are used to secure a booking, these will be checked for validity (no money will be taken from the account at this time). If a card is declined then the booking cannot be honoured and you will need to advise an alternative method of payment.

Payment can also be accepted by Bacs/Chaps. Please ask for our bank details to arrange this. Your bank may charge you for this facility.

Final payment of all outstanding amounts is due upon arrival.

Sorry, we no longer accept payment by cheque.

We operate a 24-hour cancellation policy. No refunds will be given if bookings are cancelled after this time.

Terms & Conditions

Accommodation is provided on a room only basis. No breakfast or other meal options are available.

CHECK OUT: Please vacate your room by 10.30am to allow us to prepare the room for incoming guests.

Please remember, we are a Guest House not a hotel and we do not have 24-hour reception facilities.

Off road parking is available on a first come first served basis.

The Grove is a Victorian property and does not have a lift/elevator.

The Grove operates a NO SMOKING policy throughout the property including e-cigarettes.We reserve the right to charge offenders a cleaning fee of £100.00 to bring the room back to a smoke free environment and offenders will be ejected from the property without refund.

Party groups, stag and hen parties are not accepted.

By placing a reservation you are agreeing to the above terms and conditions.

For more information about our guest house or to arrange your booking over the phone, please call The Grove Guest House in Beeston today on: 01159 259 854