Terms & Conditions

Long Acres is an “adults only” park catering for singles, couples and families (18+) with group or block bookings accepted solely at the discretion of the owners. Whilst we may accept a block booking we do not book shared pitches.

A non-refundable deposit, of £20 is required for all bookings except Bank Holidays. Bank Holidays must be paid in full at time of booking (non-refundable). Any booking greater than the BH stay may have the balance paid on arrival. We are unable to refund payment if guests decide to leave before the end of their booked period. We recommend you consider insurance to cover cancellation or any un-foreseen circumstances.

Pitches are reserved from 2pm on day of arrival until 11am on day of departure. The pitch must he vacated by this time unless by prior arrangement. Those wishing to make a late departure should enquire at Reception if this is possible. There would be an additional charge.

A refundable £10 cash deposit, for return of the security barrier fob, will be required at check-in.

Please do not arrive before 2pm unless by prior arrangement. Latest new admissions: 8pm - please inform us if you will be arriving after 7pm.

Use of groundsheets in Awnings: (These conditions apply to caravans, motor caravans and trailer tents). Due to the damage caused to the grass by groundsheets, we only accept the breathable type.

Dogs are very welcome on the Park (Max 2 per Pitch); but must be kept on a lead at all times and must not be allowed to foul the Park.

Bar-B-Q's are permitted, using charcoal or gas, provided they do not cause annoyance to other campers but must be kept well clear of the grass. We do not permit campfires or Bar-B-Q's with wood.

Washing lines must not be tied 'to or between' trees or between tents or caravans.

All new arrivals and visitors must call at Reception before entering the Park.

Visitors (18+) are only permitted between 9am - 10.30pm and must use the designated parking area.

The park will be closed to all vehicle and pedestrian access between 11.00pm - 7.30am.

We reserve the right to refuse admittance or to terminate the visit of any person or persons whose conduct is detrimental to the Long Acres touring park or to other visitors. The owners will not accept liability in respect of any person or the property of any person using the park however caused or sustained.

Seasonal Pitches – You will be allocated a pitch for the term of contract. Awnings can be used but must be taken down when off-site and only a breathable ground sheet can be used. All other terms & conditions listed above are applicable to the users of these pitches. These pitches are not residential therefore a max stay of 21 days in one visit will be accepted.

As of Feb 2016 it is a requirement for all Businesses that trade online to ensure they provide a link to the Online Dispute Resolution Platform http://ec.europa.eu/consumers/odr/ We hope that you would never need this and any dispute could be resolved through personal contact or via our email address info@long-acres.co.uk