iMac G4 install 10.2 gives "You need to restart computer" msg ?

I upgraded the memory and then installed Tiger onto my iMac G4. I've sold Tiger, so now wish to remove from my iMac. I am trying to rebuild using the install discs - OS 10.2 and all I get is the "...need to restart..." message. I have removed the additional memory and re-installed tiger but still get the same meg. Can anyone suggest some help for me?

The restart message indicates you experienced a kernel panic. Probably caused by the RAM you installed not meeting Apple's OS X standards. Where did you buy/get the RAM?

Kernel panics are usually caused by a hardware problem – frequently RAM, a USB device or a Firewire device. What external devices do you have connected? When trying to troubleshoot problems, disconnect all external devices except your monitor, keyboard and mouse. Do you experience the same problems?

Only a mouse and keyboard are connected. The Mac works fine with Tiger. The problem is only when I try to install 10.2 from the grey install discs that came with the MAac.. It booted in safe mode with Tiger but when I tried to install 10.2 it said'reestart...' again. I tried safe mode with the install disk in the drive but it failed the same again.

There are two iMac G4 17" that shipped with Jaguar: the Feb 2003 1 GHz Flat Panel shipped with Mac OS X 10.2.3 (6H58, 6H60, 6I34), and the Sep 2003 1.25 GHz USB 2.0 which shipped with Mac OS X 10.2.7 (6R42, 6R49, 6R52) and later Mac OS X 10.3.1 (7C150). Can you identify which iMac you have and exactly what version of Jaguar your install disk is?

I ran the hardware test - all ok including the Airport card. Despite this, I removed the Airport card and the installatiion is now working! I am rather annoyed that one has to remove an Apple part in order for the install disks to work. And now I have to re-install them both again! I should have just left it.

I'd be interested if you know of a way of doing this without one having to remove all additional bits. I would prefer not to have to rip out the memory that came with my Macbook should I need to re-build.

More Like This

Retrieving data ...

This site contains user submitted content, comments and opinions and is for informational purposes only.
Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site.
All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.