The official Galaxy S10 screen replacement and repair prices are live in the US, the highest ever

This ceramic vs glass S10+ drop test of CNET shouldn't comfort you if your ceramic one hits the pavement face-down

When we probedphone makers for the panel replacement costs of their spanking new flagships earlier in the week, Samsung only had numbers for a few foreign countries but now it has gone live with the official repair prices of the Galaxy S10e, S10 and S10+.

Since in the case of Samsung's AMOLED panels, the company is the monopolistic provider, one would assume lower replacement prices than the OLED iPhones and would be right, as you can see from the comparison table below.

Still, the $269 you'd pay to replace your broken Galaxy S10+ display, and the $249 for the Galaxy S10's screen repair are the highest prices ever for that service, even higher than the $239 charged for the Note 9's panel. It's not just the Infinity-O design weighing here, though, as the S10e screen costs $199 to replace. Granted, the munchkin has a flat FHD+ screen, and yet the in-display fingerprint scanner of its larger brethren is probably adding to the price of their display packages, too.

As for rear panel repairs, the price is rather bearable $99, compared to those unibody glass designs of the high-end iPhones that have to be completely scraped of internals before they can be replaced. Still, we'd put a case on the Galaxy S10e, S10 and S10+, and baby their displays, even though they come with official screen protectors out of the box.

Display repair or replacement price

Back panel

Turnaround time

Apple iPhone XS Max

$329

$599

3-5 days without shipping times, same business day when taken to an Apple Store after an online appointment

Apple iPhone XS and iPhone X

$279

$549

3-5 days without shipping times, same business day when taken to an Apple Store after an online appointment

Apple iPhone XR

$199

$399

3-5 days without shipping times, same business day when taken to an Apple Store after an online appointment

Apple iPhone 8 Plus and 7 Plus

$169

$399 (8 Plus), $349 (7 Plus)

3-5 days without shipping times, same business day when taken to an Apple Store after an online appointment

Apple iPhone 8 and iPhone 7

$149

$349 (8), $319 (7)

3-5 days without shipping times, same business day when taken to an Apple Store after an online appointment

Samsung Galaxy Note 9 and Note 8

$239

$99 (Note 9), $64.95 (Note 8)

10 business days (up to 2 days for shipping, 5-7 working days for repair, 2 days for shipping out)

Samsung Galaxy S9, S8 and S8 Active

$219

$99 (S9), $64.95 (S8)

10 business days (up to 2 days for shipping, 5-7 working days for repair, 2 days for shipping out)

Samsung Galaxy S9+, S8+

$229

$99 (S9+), $64.95 (S8+)

10 business days (up to 2 days for shipping, 5-7 working days for repair, 2 days for shipping out)

Google Pixel 3 XL

$280

$99

Same day walk-ins at iFixit centers5-7 days when mailed to Google

LG V40

$199

-

5-7 business days without the shipping times

OnePlus 6T

$90.40

$23.30

7 - 9 days

Samsung Galaxy S10+

$269

$99

10 business days (up to 2 days for shipping, 5-7 working days for repair, 2 days for shipping out), walk-ins in authorized repair centers

Samsung Galaxy S10

$249

$99

10 business days (up to 2 days for shipping, 5-7 working days for repair, 2 days for shipping out), walk-ins in authorized repair centers

Samsung Galaxy S10e

$199

$99

10 business days (up to 2 days for shipping, 5-7 working days for repair, 2 days for shipping out), walk-ins in authorized repair centers

posted on Apr 10, 2019, 8:52 AM 17

Posts: 6959; Member since: Mar 04, 2015

posted on Apr 10, 2019, 10:19 AM 8

Posts: 89; Member since: Mar 01, 2019

No dumbass, it’s cuz Apple has to pay Samsung their manufacturers fee plus make money themselves duh
And apples are the only screens which fold under inside the iPhones to give them that tiny bottom bezel which is expensive to do

posted on Apr 10, 2019, 3:41 PM 1

Posts: 1797; Member since: Dec 08, 2014

Oh, that explains the up to 5.5 times higher repair price for the rear glass which is not made by Samsung and does not have any display connectors.
But Apple is grateful for you helping spread the propaganda.

posted on Apr 12, 2019, 2:25 AM 0

Posts: 6386; Member since: Dec 02, 2011

When I saw I had to pay €3.5k for a gearbox change I said "wholly s**t!!!", I didn't say "still cheaper than €16k for a Ferrari gearbox change"...
What do I care how much Ferrari charges when I have a Mercedes?!

posted on Apr 12, 2019, 8:26 AM 0

Posts: 400; Member since: Feb 22, 2019

posted on Apr 10, 2019, 2:03 PM 0

Posts: 1726; Member since: Mar 02, 2017

You can now see the ripoff practiced by manufacturers and why they like the "glass-sandwich", "curved-edge" and even the "2.5D" designs, because repairs bring them a lot of money, either by the actual repairs, or because the affected customers will just purchase a new phone, increasing overall sales.

Posts: 631; Member since: Aug 17, 2014

posted on Apr 10, 2019, 9:44 AM 1

Posts: 1207; Member since: Jan 24, 2012

Better yet, avoid buying glass sandwich phones. Phones with metal / kevlar back are the best (with Tempered Glass on display of course). Heck, even plastic back is much better than glass back phones, imho.

posted on Apr 10, 2019, 2:08 PM 1

Posts: 327; Member since: Nov 19, 2010

posted on Apr 10, 2019, 3:45 PM 2

Posts: 842; Member since: Oct 23, 2012

$599 for a BACKPANEL repair for an XS Max vs $99 for the S10+?
I guess you'll be suckered into that ridiculous price if you were previously suckered into the fallacy of Apple's "premium" construction.
You can buy a new OnePlus 6T for that money.

posted on Apr 10, 2019, 2:05 PM 1

Posts: 1130; Member since: Dec 28, 2012

posted on Apr 10, 2019, 3:19 PM 3

Posts: 6386; Member since: Dec 02, 2011

Yes it is a difference: you only pay the cost of repairment, if you happen to break the back (which is a rare occurrence among phone/iPhone owners), while you definitely pay the insurance premium, if you want to be insured.
But that was not my point, my point is that Samsung charges more for less of a service: the parts are cheaper, it's less labor, why does it cost more to insure a S device, isn't that a "ripp of" by your standards?

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