Stolen Emails Used to Access Thousands of Guild Wars 2 Accounts

Thousands of new support tickets have cropped up for ArenaNet concerning Guild Wars 2, as hackers continue to use stolen email addresses and other information to gain access to players’ game accounts.

ArenaNet warned last week that hackers had used information stolen from other games and sources in attempts to gain access to players’ accounts in Guild Wars 2, and advised that players not use the same email addresses and passwords for the game that they do for other online games and services. It seems that warning didn’t help as many as 8,000 or more players, judging by support ticket numbers, however.

The developer said that over the weekend it had received about 8,500 new support tickets regarding hacking, and that by Monday it had helped 2,750 players with hacking issues. ArenaNet also reiterated that players should change their credential information to avoid becoming victims of the scam:

“Hackers have big lists of email addresses and passwords that they’ve harvested from malware and from security vulnerabilities in other games and web sites, and they’re systematically testing Guild Wars 2 looking for matching accounts.”

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