Rated 3 out of
5 by
Undecided from
Fantastic Customer ServiceI bought a set of 3 rugs but they did not work out for me. They were soft but I wanted them with a thicker pile. They arrived within 3 days of ordering right to my front door. I was concerned that I would have trouble returning them. icustomer Service was great when I called. I. rewrapped them securely in the thick plastic they came in and dropped them off at the FedEx office. My account was credited within 5 days with no issues.

Date published: 2015-07-22

Rated 5 out of
5 by
Jan L from
Excellent quality rugs and padding!I am a first time buyer from eSaleRugs & I will be a repeat customer. The quality of the rugs & padding is outstanding. I had them for 3 weeks before I opened them & I could not believe that a full-sze room rug, runner and 3x5' rug fit in the packaging as well as new padding. I have already recommended you to my friends and will continue to rave about my best rug purchase ever!

Date published: 2015-09-18

Rated 5 out of
5 by
Dick from
Pleasantly surprised!We purchased this rug to cover the busy area of our living room. We expected the rug to arrive as a long roll; instead, it came in a rectangular plastic bag. We removed the rug from the bag and were delighted with the brilliant colors. It is much more beautiful than the webpage portrayed. The rug arrived much more quickly than we anticipated. Since we weren't quite ready to lay it over our new carpet, we spread it out over the king bed in our guest bedroom. The following day we noticed an oily odor in the bedroom. We opened the window and aired out the rug for two days before laying it on the living room floor. The odor left the bedroom a couple of days after that. The odor was a surprise to us, but was not a deal breaker. We love the rug so much that we are giving it five stars.

Date published: 2016-03-29

Rated 5 out of
5 by
Mimi from
Most exceptional purchase !I bought this 16 x 10 rug last week and could not be happier ,my den looks like a dream .I bought it in red ,the quality is excellent and am trying to buy 3 more rugs 5x 8 for my hallway too bad I could not order because no sales person was available by phone . today is Sunday and that may have been the problem ha. Hoping to still catch the big sale when I call back tomorrow. I would advise a rug purchase from eSaleRugs to everyone !

Date published: 2016-01-10

Rated 4 out of
5 by
tdaaz from
better packagingReceived 2 large rugs, as ordered and on time. Wish you would come up with alternative packaging as we are still dealing with wrinkles. They were folded and wound so tightly that they are not laying flat. We continue to weight them down, vacuum, and "scuff" out both carpets.

Date published: 2015-09-25

Rated 4 out of
5 by
Janet Engstrom from
Arrive on Time!I bought this rug about two weeks ago. It arrived yesterday on schedule. I gave it a 4 only because the creases were hard to smooth out and the rug wasn't as thick as expected, and had no pad included.
The color was great, and matched a runner I bought from this company a few years ago. The quality is good, and for the sale price, I certainly can't complain. I would recommend this rug, and your company to others! My small living room looks lovely and cheerful now!

Date published: 2016-09-15

Rated 5 out of
5 by
jd1009 from
Love my rugI have had the over sized rug for two weeks. I got the size I needed at a reasonable price and it is great. It is similar to a wool rug purchased several years ago, but this is easier to clean. I'd do this again. The only complaint is the rug comes folded, not rolled, so it is wrinkled and takes longer to lie flat. But, shipping was free so I understand why it came this way.

Date published: 2015-06-03

Rated 5 out of
5 by
NANCY from
exactly as orderedI HAVE BOUGHT 4 RUGS FROM YOU. THEY ARE ALL IN EXCELLENT CONDITION AND HAVE BEEN SATISFIED WITH EACH ONE. I WOULD RECOMMEND eSALE TO ALL MY FRIENDS.

Is the red in this rug burgundy that is the color I need I ordered a large rug recently from you and it was perfect color but cannot remember the sku number so I can match a smaller rug to it.

Asked by: Sherry

Hello,
Thank you for your inquiry today.
This item will certainly be a deeper red, as opposed to a rust or true red, however the most accurate description will be a wine or garnet red, as opposed to a darker burgundy tone.
With warm regards,
Becca

Answered by: eSaleRugs

Date published: 2015-08-22

What is the thickness and weight of this rug

Asked by: dkota

This rug is 1/2&quot; thick and weighs approximately 60 lbs.

Answered by: eSaleRugs

Date published: 2016-09-09

Please let me know i&#347;&#263; this 100 %wool ?&nbsp;

Asked by: Marta

This rug is made of polypropylene which is a synthetic wool

Answered by: eSaleRugs

Date published: 2016-07-12

I ordered two rugs yesterday ,the primary color was red is it the bold red or more Maroon &nbsp;or dark red or sienna ,please I need to know Thanks

Asked by: Know Sweis

The Agra rugs I purchased can in rolls. What is the best way to remove the wrinkles (folds) from the rugs?

Asked by: Terryo

SKU33123572 looks lighter orange in some pictures and darker rust in others. &nbsp;Which is more correct? &nbsp;

Asked by: bebaholo

Hello,
The color in this 9' x 12' Classic Agra Rug is more closely depicted as a darker rust red color rather than an orange.
Best Regards,
Eric

Answered by: eSaleRugs

Date published: 2015-09-19

I want to use this rug by my stove fireplace and would like to know if this rug is fire/ember resistant?

Asked by: Rebecca

Due to the polypropylene pile being heatset, this rug will only be resistant to an extent

Answered by: eSaleRugs

Date published: 2016-04-26

How to clean the rug?

Asked by: Dodie

Hello,
We recommend to clean this 2' 7 x 10' Classic Agra Runner Rug with a very mild detergent such as Dawn and a light concentration of water so that the quality is not affected.
Best Regards,
Eric