Company Details

Publishers Clearing House

Publishers Clearing House Summary

09/23/2013.
9/23/13 Scambook has got a new development with regard to this account. There has been contact made with someone from PCH and who can apparently provide information with regard to the complaints. Scambook will continue to foster this relationship and will work towards getting resolution. Scambook will update as the ivnestigation continues and more information becomes available.

Information about Publishers Clearing House was first submitted to Scambook on Sep 11, 2011. Since then the page has accumulated 409 consumer complaints. On average users reported $149644.08 of damages. Scambook's investigation team reached out to this company a total of 33 times, Scambook Investigators last contacted them on Sep 23, 2013.

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Company Rating

Company Statistics

Complaints Unresolved

409

Unresolved Reported Damage
$61,204,427.64

Scambook Score

Company Statistics

Complaints Unresolved
409

Unresolved Reported Damage
$61,204,427.64

The company statistics seen here display two important pieces of information about the business. "Complaints Unresolved" tells how many complaints consumers have filed about the company on Scambook. "Unresolved Reported Damages"shows how much money has been lost by all of users who filed complaints against the company.

Company Rating

Rating Grade

NR

This score is purely based on complaints submitted to Scambook by consumers.
Based on the submitted complaints, number grades from 10 (Highest) to 1 (Lowest) are assigned to businesses.
If there is insufficient information or pending updates to a business’ profile, you will see a 'NR' (Not Rated) score.

Recent Activity

9/23/13 Scambook has got a new development with regard to this account. There has been contact made with someone from PCH and who can apparently provide information with regard to the complaints. Scambook will continue to foster this relationship and will work towards getting resolution. Scambook will update as the ivnestigation continues and more information becomes available.

9/20/13 at 3:03 PM PST Scambook reached out once again to Publishers Clearing House to remind them of the complaints posted about them and to offer solutions to address them. Scambook has maintained steady contact with this company, but has recieved little back in the way of communication. Scambook will continue to reach out and will update as the investigation continues.

9/12/13 at 2:00 PM PST Scambook reached out again to Publishers Clearing House at webrenewal@pch.com, laceywilliams2011@yahoo.com, abuse@pch.com to remind them of the posted complaints and the importance of addressing them. Scambook will continue to reach out and will update as the investigation continues.

9/5/13 at 12:12 PM PST Scambook emailed Bobby Pitt of Publishers Clearing House at abuse@pch.com, webrenewal@pch.com, laceywilliams2011@yahoo.com, abuse@pch.com to let him know we've tried to contact multiple times but kept missing him. Scambook continues to maintain contact and will keep reaching out to get the complaints addressed.

8/1/13 at 9:58 AM PST Scambook emailed Bobby Pitt again at abuse@pch.com to ask for a call back, as every time a call is placed to him, there is no connection. Scambook has asked that they begin moving towards resolution for these complaints this month, as these matters have gone unadressed for long enough. Updates will be posted as the investigation continues.

7/24/13 at 11:11 AM PST Scambook emailed mr Bobby Pitt again (as he has been hard to contact via phone) informing him again of the total complaints posted and the total damages reported. Scambook has been in contact with Mr. Pitt many times and will continue to reach out as the investigation continues to move towards resolving the complaints.

7/16/13 at 2:59 PM PST Scambook emailed Bobby Pitt of Publishers Clearing House at abuse@pch.com to let him know we've tried to contact multiple times but kept missing him. Scambook continues to maintain contact and will keep reaching out to get the complaints addressed.

7/2/13 at 4:56 PM PST Scambook called Publishers Clearing House at (800) 392-4190 to speak with Bobby Pitt but the office was closed. Scambook has maintained contact with Mr. Pitt and will continue to do so. Scambook will also continue to update as the investigation continues and more information becomes available.

6/24/13 at 12:52 PM PST Scambook had a conversation with Bobby Pitt of Publishers Clearing house at 1-800-392-4190 and informed him of the status of the public profile. Scambook was advised by Mr. Pitt to send a follow up email to abuse@pch.com (which was done at 1:10 PM PST 6/24/13) to inform them how to properly address the complaints through Scambook's Business Resolve process and how to get more information from each consumer. Scambook will continue to reach out and will update as the investigation progresses and more information becomes available.

6/11/13 Scambook has been in contact with Bobby Pitt of Publishers Clearing House who is handling this matter. We have been speaking for quite some time now and they are working on a solution to address the complaints. Scambook will follow up and update as more information comes in.

5/3/13 at 2:36 PM PST sCambook called Publishers Clearing House at (800) 392-4190 and spoke with Customer service manager Bobby Pitt to give a status update of the posted complaint, and reported damages as well as to leave contact information so they can reach us to address the complaints. Scambook continue to follow up and will update as the ivnestigaiton continues and more information becomes available.

4/30/13 Called Publishers Clearing House at 1-800-392-4190 but he was unavailable. Scambook will continue to reach out and will post status updates as the investigation continues and more information becomes available.

4/26/13 at 2:05 PM PST Scambook called Publishers Clearing House to speak with Bobby Pitt but there were connection issues with the call. No message was left. Scambook will continue to reach out and will update as the investigation continues.

4/26/13 at 2:05 PM PST Scambook called Publishers Clearing House to speak with Bobby Pitt but there were connection issues with the call. No message was left. Scambook will continue to reach out and will update as the investigation continues.

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