An IT reporting solution that gives you the IT management data you need to perform inference-driven forecasting, regardless of IT resource allocation and configuration changes.

Cross-Domain Resource Metrics and Reporting

Service Health Reporter is business service-driven IT reporting software that provides resource, event and response time reporting across server, network and application environments. It consolidates resource metrics, event metrics, response time data and business service topology data to enable a unique understanding and perspective on the “Business Service” behavior of traditional IT, as well as dynamic virtualized IT infrastructure and its impact on end users. With patterns illustrated across applications, you can plan activities to optimize the performance of your business services to meet or exceed requirements.

Service Health Reporter Screenshots

Key Features

Model driven reporting: Using the Run-Time Service Model, SHR accesses an up-to-date “Business Service” model enabling accurate application to infrastructure reporting, clearly identifying impact to the target service or component. Even when changes occur and dependent resource allocations are changed, SHR knows which data for which resources to collect and report.

Automated forecasting: SHR has an inference engine allowing it to analyze existing collected data and project into the future to provide proactive analysis of resource usage preventing critical business service impacts.

Download a trial version of Service Health Reporter and learn how you can enable IT service reporting of dynamic IT environments. The latest release includes a set of offerings which range from provisioning location and customer details, to simplifications in the area of content development.