Yes, the amazon kindle technical support services are available online to help the customers in need. But it is advised to all the users that choose your service providers wisely. As not all the service providers will be available to help you whenever you find any difficulty while using the e-reader. You can call us anytime as our experts are available to help you whenever you will feel stuck . Our services are available 24×7. And also, we are one of the award winning company as our services are safe and secured and there are thousands of customer who find us the best among others.