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In addition to the Rates and Totals shown, other charges may apply for local amenities like safe warranties and telephone access. Local surcharges or service charges are not included in the total room rate. Local taxes may be additional. Please note that a change in the length or dates of your reservation may result in a rate change. Please check with the property for further details.

Hotel Reviews from Travelodge guests:

Angela at the front desk is excellent. She makes the check in and out process smooth and comfortable. I would recommend this hotel based on her alone.
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Angela at the front desk is excellent. She makes the check in and out process smooth and comfortable. I would recommend this hotel based on her alone.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Guest;
Thank you for taking the time to tell us about your positive stay with us! I was happy to read that Angela gave you outstanding service!
We look forward to welcoming you back in the near future.
Regards
Gary Smith
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In need of new decor, very outdated and shabby. Stained carpets, dusty curtains, bad wall paper and sliding glass doors that are barely openable due to the age of them. I wil...
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In need of new decor, very outdated and shabby. Stained carpets, dusty curtains, bad wall paper and sliding glass doors that are barely openable due to the age of them. I will not mention the state of the toilets. Unfriendly staff that seem very unorganized. The GYm does not even have a water dispenser in it.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Guest;
Thank you for giving me your honest feedback. I am very happy to tell you that we have started renovations in our guest rooms this month . We will be completing new vinyl and vanity tops. We will also be laying new carpet on our banquet floor. Starting in Janaury we will be ramping up our second phase of renovations in all of our 124 guest rooms and corridor carpets.
I hope you will stay with us again and see our very positive improvements.
Regards
Gary Smith
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This hotel does not honour its reservations. We reserved a room with 2 queen beds, 2 months in advance, and did not get the room we were promised. We were advised there was ...
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This hotel does not honour its reservations. We reserved a room with 2 queen beds, 2 months in advance, and did not get the room we were promised. We were advised there was a mistake made and there was nothing they could do as the hotel was full. The pull out couch mattress was nothing but springs. The rooms needs updating. The restaurant closed 45 minutes early during the lunch hour and forced us to take a senior, who has trouble walking, to find lunch somewhere else. The bright spot was when we had breakfast the next morning, the restaurant staff were wonderful and the food was delicious.« less

Your hotel looks grand on the outside but it needs a serious upgrade to repairs in the rooms and balconies.
I enjoyed the view from the balcony once I was able to get the slid...
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Your hotel looks grand on the outside but it needs a serious upgrade to repairs in the rooms and balconies.
I enjoyed the view from the balcony once I was able to get the sliding door open by pulling with both hands and using all my body strength?
Your ice machines were out of order? Had to go all the way to 1st floor to get ice from the resturant where you had white open pails waiting for the entire hotel to dip in and get ice, this I found to be extremely un sanitary. On a positive note the cleaning staff had the room very clean for us.
I was very disappointed with my stay and will not return« less

Don't be fooled by the exterior. This hotel is perfectly fine and in a great location facing the lake and surrounded by park with walking trails. They also have a pool and a...
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Don't be fooled by the exterior. This hotel is perfectly fine and in a great location facing the lake and surrounded by park with walking trails. They also have a pool and a dining room that serves good food at a good price. The drinks are a great price. All in all a good experience.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Gerald ;
Thank you for your feedback. I was pleased to read that you had a good experience during your stay with us. I am glad that you had the chance to enjoy our heated outdoor pool, and the great food in Windows Restaurant.
I hope that we will see you again very soon.
Regards
Gary Smith
General Manager
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I was very disappointed in this hotel. After reading all other reviewers online, I took a chance with this hotel. Upon my arrival, I thought we were going back in time. Thi...
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I was very disappointed in this hotel. After reading all other reviewers online, I took a chance with this hotel. Upon my arrival, I thought we were going back in time. This is not a modern hotel. The staff gave us our keys and we went up to the room. The elevator was old and had a sign in it that if we were to get stuck between floors, press the next floor up (or something like that). When we got to the room, the keys did not work (this happened twice). I booked a room with a King Size bed, and a balcony view expecting a luxurious room. When we walked into the room, it was hot, and over the next few hours, nothing we did helped to cool the room off. The balcony was antiquated. Couldn't open the sliding glass doors without getting a hernia. Old fashioned carpet and decor. This hotel hasn't been updated in ages. The bathroom was a disgrace. Mildew on the walls, bathtub chipped and repainted and squeeze bottle shampoo/conditioner in the shower. This hotel does not include a free breakfast, which most hotels do, now. As this was a family weekend, I did not spend much time in this hotel because of all of the above. I would not recommend this hotel to any of my friends or family. The management staff really needs to think about redecorating and fixing all the problems. The cost of this hotel is too steep for the service and comfort we were denied.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Donna;
I sincerely apologise for the negative experience that you had during your recent stay with us.
I have noted all of your comments so that I can follow up with our maintenance and hosuekeeping managers to correct any of the issues that we can.
I appreciate all of your feedback.
Regards
Gary Smith
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We were most comfortable at the Travelodge Belleville, and appreciated in particular the perfect family space given us for a family dinner for 20 - 25 people. The space was p...
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We were most comfortable at the Travelodge Belleville, and appreciated in particular the perfect family space given us for a family dinner for 20 - 25 people. The space was partly open with a lovely wall of window onto the bay, and designed so that the young ones could move about and play without disturbing any other diners. Our waitresses were both very skilled and personable. We would certainly return and recommend this hotel highly to anyone coming to the Belleville area for a stay..« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Guest;
Thank you for giving me your feedback. I was pleased to read that you had a very enjoyable stay with us. Our team work very hard to give the best service and hearing back from you is very speacail for them to know . Thank you.
I hope you can stay with us again very soon.
Regards
Gary Smith
General Manager
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The room next door smelled like a primate cage. I could not get another room, so we had to suffer thru the weekend.
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The room next door smelled like a primate cage. I could not get another room, so we had to suffer thru the weekend.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Guest;
I sincerely apologize you had a negative stay with us due to the odor in your room. I will certainly investigate and correct the problem for the future.
I appreciate you telling me about the problem.
Regards
Gary Smith
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