Tales of tech support

Author Unknown

And people think we make this stuff up.....

A woman called the printing help desk with a problem with her printer. The
tech asked her if she was "running it under Windows." The woman then
responded, "No, my desk is next to the door. But that is a good point.
The man sitting in the cubicle next to me is under a window, and his is
working fine."

Tech Support: "OK Bob, let's press the control and escape keys at the same
time. That brings up a task list in the middle of the screen. Now type
the letter 'P' to bring up the Program Manager."
Customer: "I don't have a 'P'."
Tech Support: "On your keyboard, Bob."
Customer: "What do you mean?"
Tech Support: "'P' on your keyboard, Bob."
Customer: "I'm not going to do that!"

Overheard in a computer shop:
Customer: "I'd like a mouse mat, please."
Salesperson: "Certainly sir, we've got a large variety."
Customer: "But will they be compatible with my computer?"

I once received a fax with a note on the bottom to fax the document back
to
the sender when I was finished with it, because he needed to keep it.

Customer: "Can you copy the Internet for me on this diskette?"

Some people pay for their online services with checks made payable to "The
Internet."

Tech Support: "All right...now double-click on the File Manager icon."
Customer: "That's why I hate this Windows -- because of the icons -- I'm a
Protestant, and I don't believe in icons."
Tech Support: "Well, that's just an industry term sir. I don't
believe it was meant to --"
Customer: "I don't care about any 'Industry Terms'. I don't believe in
icons."
Tech Support: "Well...why don't you click on the 'little picture' of a
file
cabinet...is 'little picture' OK?"
Customer: [click]