Communication and Collaboration

Connect and integrate Dev and Ops teams into the release lifecycle

Leverage Social IT capabilities to speed issue resolution

Enterprise-wide release management involves many teams from many different organizations and quite frequently across multiple locations and even cultures. This environment tends to create barriers and silos that breed uncertainty and even distrust. Frequent communication breakdowns can result in failed release deployments. While "the DevOps movement" stresses communication, collaboration and integration between teams, the movement alone will not deliver what is demanded. Technology and process must connect these teams to ensure that development knowledge is embedded in operations and operational knowledge is embedded in development.