PRIVACY POLICY

We are serious about protecting the privacy of our users, which comprise travellers (who are seeking a property to rent) and owners (who offer such properties on the Site). We use information collected about you only as permitted in this Privacy Policy. This is our privacy policy, but please be aware that should you follow a link to another Web site, you are no longer covered by this policy. It’s a good idea to understand the privacy policy of any Web site before sharing personal information with it.

1. Who processes your personal data?

Your personal data (also referred to as personal information) – that is, data that identifies you, or from which you are identifiable – will be collected, processed, stored and used by us, and passed to and processed by our subsidiary and/or affiliated companies and other data processors acting under contract with us. By using our Site, you acknowledge and agree that you may be transferring your personal data outside of the country in which you have contributed it, and that you consent to any such transfer of information outside of your country. Albania may not have similar data protection laws to those that apply in the European Union (EU). However, we will take steps to ensure that your privacy rights continue to be protected in compliance with applicable data protection law and this Privacy Policy.

2. How Long will we keep your personal data?

We will retain your personal data only as long as is necessary for the purposes to which you consent under the Terms and Conditions and this Privacy Policy, or as is required by applicable law, and then we will delete it.

3. Disclosure for legal reasons.

Your personal data may be disclosed if we or an entity processing your data on our behalf are compelled to do so by law, or receive a valid, legally compliant request by a law enforcement or governmental authority.

4. The information we gather.

At various times you may contribute your personal data to us. For example, in order to process a request or enquiry you may make concerning a property or transaction, we need to know all or some of the following: your full name, address, telephone number, e-mail address, and, in the case of a member’s (advertising) listing, a method of payment. You may also contribute personal data to us at other times, such as when registering on the Site.

For further detail on our gathering of personal data, see Surveys and Newsletters below.

5. How we use your personal data?

Your personal data will be used to provide and promote the Site, to process payments members make to us, to provide user support, and for other purposes referred to in this Privacy Policy and the Terms and Conditions.

We will also use the personal data users provide to us to contact the user from time to time with critical user or service updates, and to send other messages that are integral to the service we provide on the Site. If you have an account on the Site, we must always be able to e-mail you operational information about your account and your use of our services.

Your personal information is not shared with third parties, except for the purpose of performing this Agreement.

In the event that we or the Site are acquired by a third party, your personal information may be transferred to any such acquirer.

6. Newsletters

As a member of the Site, you will receive our “Owner” newsletter, which is an integral part of the service we provide. Traveller users of the Site will be given the option to receive our “Traveller” newsletter when they registered with us. Users may cancel their subscription to these newsletters at any time.

7. Enquiries

Site users may send enquiries to us via a clickable links on Site listings. If you choose to send an enquiry through these links, your personal information, including your e-mail address and any other information you supply, will be visible by us. If you call us, you may be asked to leave a return telephone number. Do not share information in the e-mail or phone call that you are not prepared to allow us to have, including, but not limited to, credit card and bank account information. The resulting enquiry is available for review only by our customer service employees, who may be asked by members for their past enquiry information. The content of these enquiries is not shared with any other party.

8. How Do We Protect Your Personal Information Once We Have It?

We take appropriate technical and organisational measures to guard against unauthorised or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data. While no computer system is completely secure, we believe the measures implemented by our site reduce the likelihood of security problems to a level appropriate to the type of data involved. We have security measures in place to protect our user database and access to this database is restricted internally. However, it remains each user’s responsibility:

to protect against unauthorised access to your use of the Site;

to ensure no-one else uses the Site while the user’s machine is “logged on” to the Site service;

to log off or exit from the Site when not using it; and

where relevant, to keep his/her access information secret.

All personal information is stored on a secure server. We do not store credit card numbers or related identifying information on any Site server. All such information is stored by our credit card processing partner, on their secured servers, and is protected via its proprietary methods. Please remember that many services and transactions are performed by our business partners. Our privacy policy and our security or common practices do not apply to other companies.

9. How do I correct or update my information?

We allow our users the option to change or modify information previously provided. This may be done through contact us at info@albania-vacation.com

10. Changes to this Privacy Policy

We reserve the right to change this Privacy Policy from time to time, and post the new version on the Site. When we do so, we will notify you of the fact on the main screen of the Site, and the new version of this Privacy Policy will take effect, and will govern all Site services and your relationship with us:

commencing one month after the date of posting;

if earlier, when (following posting of the new Privacy Policy) you make an enquiry or otherwise interact with us or another user; or

immediately upon the date of posting, if the changes are not to operative provisions, or not capable of adversely affecting you – examples of which would include, without limitation, changes to contact details referred to, or the refinement of provisions that are already included, in this Privacy Policy.

11. How do I contact you?

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, we encourage you to contact us online at Contact us.