About Booktopia

Booktopia is an Australian online book retailer. The company was founded in 2004 by Tony Nash, Steve Traurig and Simon Nash, and it has quickly grown into one of the country’s favourite bookstores. The online platform ships around 1,000,000 parcels within Australia every year and in 2013 it was voted Australia’s favourite Bookshop by the Australian Booksellers Association.

The online platform started out by selling books, both new and used, but it has since widened its product range. You can now find e- and audiobooks on the platform, as well as DVDs, magazines and stationary.

You can also find plenty of customisation through the Gift Ideas section. It allows you to find the perfect gift for your friends and family, by browsing items based on their relation to you or the person’s hobbies and interests. You can also find cheaper gift ideas under $20 and view the items that are popular on the website.

The company doesn’t have a large international presence. Aside from delivering to Australian addresses, you can also receive your order in New Zealand.

Fabulous Deals & Offers

There are plenty of amazing offers at the platform. Some of the best offers at the moment include:

30% off the Top 100 Bestsellers

Up to 95% off - selected fiction and non-fiction books

Up to 73% off - selected DVD box sets

Check out the special offers

If you want to make further savings, you should keep an eye on the special offers. You can often find the sale items under the product category of your choice. For example, if you go to Books, you can see a section called Bargains, which is full of reduce priced items.

Top Categories and Brands

Featured Brands

Booktopia offers plenty of items from the world’s most beloved brands. The featured brands and publishers include:

Hay House

Penguin Books

Lonely Planet

Lego

Doctor Who

Where’s Wally

Range of Products

While Booktopia’s main focus is on books, you can find all sorts of quirky products from its website. The platform’s product range includes:

Books - Including audio and eBooks

DVDs - Including DVD and Blu-Ray

Magazines - Including lifestyle, puzzle and sports magazines

Stationery - Including calendars, diaries and notebooks

Shopping by categories

You can find all of the above products in further sub-categories, making it easy to make a purchase. Furthermore, you can browse the products based on the price. It’s also possible to sort your items based on customer reviews, the best selling items and the alphabetical order. If you want, you can also sort the products based on Booktopia’s own recommendations.

How To Save Using Vouchers

Booktopia regularly offers different promotional codes that can help you save money. Using them is also easy. You can add the items you want to your shopping basket, as you’d normally do. Once you are done shopping, you can head down to the checkout page. Go through the usual checkout process and once you are on the Billing & Review section, you can add your voucher code. Write the code to the box ‘Gift certificate, Store Credit and Promotion Codes’, click Apply and the saving will be added to your order.

Booktopia has a popular YouTube channel called Booktopia TV. The channel includes plenty of author interviews, fun cooking guides and other inspirational videos. Below is a lovely interview of Elizabeth Gilbert:

Delivery & Returns

Delivery Policy

Booktopia offers two main delivery options. You can either select the standard delivery, which costs only $6.95 per order, no matter how many items you order. The average delivery time will depend slightly on your location within Australia, as it can range between 1 to 9 business days. If you want your items faster, you can opt for the Express Post delivery. This costs $14.95 per order and it delivers your order as fast as possible, typically 1 to 3 business days. Please note that Express Post doesn’t cover all regions within Australia, so check the site beforehand. Both options will allow you track your parcel through my account section.

You have a one-business day “cooling off period” for cancelling your order. If you do so within this time, you’ll receive a full refund. To cancel your order, you must call the Booktopia Customer Service.

If you want to return an order you’ve received, you should also contact the customer service. You can return the items, but you will have to pay the shipping costs if the reason for returning isn’t a faulty or damaged item. In the case of receiving a faulty or damaged item, you have to contact the customer service within 2 business days from the recorded delivery date. If you didn’t receive what you ordered, you need to notify the retailer within 5-business days from the recorded delivery date. The refund will be provided as store credit and in most cases it doesn’t cover the shipping costs.

Customer Support

Booktopia has a strong customer service culture. If you are looking for help with your order, you can find answers to frequently asked questions from the Help Centre. It also provides details for contacting the company, if you can’t find a solution from its guides.

If you are shopping on the site for the first time, check out the New Customer section under the Help Centre section. It will ensure you understand the ordering process, as well as the delivery options.

Mobile App

Booktopia has an Android and iOS app for reading eBooks. You can find the free Booktopia Reader at Google Play or the App Store and it will allow you to read and access your purchased eBooks, both online and offline.

Gift Cards

If you know someone who loves a good book, then a Booktopia Gift Certificate is a great idea. You can purchase gift cards to the retailer in the following sums: $20, $30, $50, $75, $100, $200, $300 and $500. The certificates are valid for 12 months and they don’t have to be used in a single transaction.

The purchase of the certificate will provide you with an email with a link to a downloadable gift certificate. You can either print it out or send it digitally to your chosen person. You’ll also have a copy of it on your Account.

Social Media Presence

If you want to stay on top of the latest book releases and find out about Booktopia’s promotions, you should follow them on social media. You can find the online retailer on the following platforms: