Returns Policy

RETURNS: PLEASE ENTER THE REASON CODE FOR YOUR RETURN IN THE SPACE PROVIDED NEXT TO THE ITEM. FINAL SALE = NON RETURNABLE / NON-REIMBURSABLE REASON CODES: 1= DID NOT FIT, 2=DID NOT LIKE, 3=INCORRECT ITEM SENT, 4=ITEM DAMAGED 5= OTHER PLEASE RETURN ITEM(S) WITHIN 30 DAYS. WE DO NOT ACCEPT ITEMS THAT ARE WORN, WASHED, ALTERED, SALE ITEMS, ACCESSORIES, BODYSUITS & SWIMSUITS. WE DO NOT DO REFUNDS OR EXCHANGES. WE WILL GLADLY ISSUE YOU STORE CREDIT IN THE FORM OF AN E-GIFT CARD TO THE EMAIL ADDRESS ON FILE. STORE CREDIT CAN BE USED IMMEDIATELY AND NEVER EXPIRES. WHEN RETURNING, WE RECOMMEND USING A TRACKABLE SERVICE SUCH USPS FLAT-RATE SHIPPING. PLEASE ALSO REMEMBER THAT YOU ARE RESPONSIBLE FOR RETURNING SHIPPING CHARGES. FOR ALL CUSTOMER SERVICE INQUIRIES EMAIL US AT HELLO@SOSORELLA.COM