Account Director

Halifax, Nova Scotia, Canada

Description

VERB is a digital marketing agency in downtown Halifax, Nova Scotia and with a new office located in Victoria, British Columbia. Our global clients offer the opportunity to work and collaborate with some of the world’s biggest destinations, resorts, and travel brands—and with our employee travel credit, it’s easy to experience them for yourself. We take a balanced approach to work/life and have fun at the office. Meet your coworkers at our kegs for an end-of-week beverage, get discounts on transit, fitness, and farm-fresh food. Plus, we give you the chance to get active, both with recreational sports leagues and community volunteering.

Sound good? Great, here’s who we’re looking for…

Do you have previous experience managing large-scale accounts? Do you want to help create awesome work for some of the most exciting brands in the global travel and luxury space?

Well here’s your chance.

Join our busy team, work in a fantastic office with a great group of 130+ people who really love what they do. And work your magic.

What You'll Do

The Account Director is responsible for managing the customer relationship and provides strategic direction and leadership across a collection of high-profile clients. They are the main point of contact for the client acting as their voice within the agency, ensuring their needs are met and effective solutions are provided. This includes but is not limited to:

Overseeing and managing large-scale website build’s and/or other digital solutions from inception to launch, collaborating with team members across all VERB departments

Day-to-day management of client business through strategic planning and daily execution of project tasks

Working closely with clients, understanding their needs and expectations, planning, forecasting, and reporting on projects