This guide is to help you change your password when it has expired or you are having issues with your account. University BearPass login account passwords expired every 120 days from the last password change. Typically alerts are sent to University email accounts when your password is about to expire and prompt you to change the password.

Step-by-step guide

Changing your Missouri State password using your current password

If you remember your old password, you may use it to create a new one, even if your old password has expired.

Enter your BearPass Login, old password, and the new password you've chosen. Then click Submit. Your BearPass Password is case sensitive, must be at least 8 characters long, and must contain 3 of the following: one capital letter, one lowercase letter, one number, one symbol.

You will be directed back to the Change Password Options page, and a highlighted line of text should appear at the top of the page that reads "Your Login password has been successfully changed."Go to my.missouristate.edu to login.

Changing your Missouri State password using your security questions

If you forgot your old password, you may choose to change your password by answering your security questions. If you haven't set up security questions, you will need to obtain a confirmation code to set them up.

If “No” is selected, contact the Computer Services Help Desk for assistance. You can either come in person to one of the Open-Access Computer Labs with your BearPass card or call the Help Desk's number on the screen.

An account recovery verification code was emailed to your recovery email address. Open a new tab in your browser (or a new browser window) to access that email account. Open the email with the temporary verification code, which is valid for a short length of time. Copy the verification code.

Go back to the browser tab with the "Change Your Password" page.

On the “Change Your Password” page, you will be required to you to enter four (4) pieces of information. All answers are required.

The answer to a randomly selected Security Question.

Verification Code

New PasswordConfirm New Password

If you do not remember the answer to the security question, you can rotate to different question by clicking Give me a differentquestion.

7. Click Submit. Your account password has been reset.

You will be directed back to the Change Password Options page, and a highlighted line of text should appear at the top of the page that reads "Your Login password has been successfully changed." Go tomy.missouristate.edu to login.

Resetting Security Questions

If you have tried all your security questions, and cannot correctly answer any of them, please contact the HelpDesk at 417-836-5891. Resetting security questions will require your date of birth and Bearpass Number.

After resetting you password you will need to update your stored credentials in various locations on your computer. For guides on how to do this please see the following Experts pages:

If you encounter any problems, please contact the Computer Services Help Desk at helpdesk.missouristate.edu or by phone at 417-836-5891.

Changing your Missouri State password at an Open-Access Lab Help Desk

If you are having difficulty changing your password, you may come to a Help Desk to receive a temporary password that must be changed immediately. Help Desks can be found in the following Open- Access Labs: Cheek Hall 0150, Glass Hall 0229, or Meyer Library 0105.