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Digital Commons

Creating a 21st century web and digital presence for North Carolina.

The Digital Commons program delivers a citizen-focused, cost effective, and efficient digital platform built on collaboration. We aim to meet the web and digital needs of our agency partners as well as end-users.

About the Program

The Digital Services team provides leadership, strategic direction, resources, and guidance for the State’s web and digital presence. We work closely with North Carolina agencies to ensure that business goals and end-user needs are being met, while supporting key websites, applications, and digital tools.

Digital Services is leading Digital Commons, an initiative that delivers a more consistent and intuitive experience for citizens who interact with state government on the web and mobile devices. Digital Commons includes the redesign and re-architecture of ten State agency websites and other key web entities. Our team collaborates with a cross-organizational working group to provide oversight and governance for the program.

Benefits for Agencies

Efficiencies and cost savings. When you join the Digital Commons platform, you don't need to manage any website infrastructure, pay for hosting services, or respond to security updates. We handle this for you.

Non-technical staff can manage digital content. No coding necessary

Helping citizens be more effective and efficient

NC.gov website domain (e.g., "mywebsite.nc.gov").

Training, training documents, and support

No hardware or software to buy and maintain

SSL certificates for added security

Ongoing security updates (Digital Services works closely with the DIT Office of Security)

Let's Get Started

How to Begin Your Digital Commons Website Project

Expect a call. We'll get in touch with you within a couple of days. We will work with you to assess what your agency needs, and explain how we can meet those needs. During one or several calls and/or meetings, we will cover the following:

Explain our process,

Discuss timeline,

The size of the project,

What your agency's goals are,

Whether this a stand-alone project, or part of something larger,

Determine who the stakeholders are.

After one or several discussions to get the above information, we will work with you on a draft project plan.

Where Are You Going?

Digital Strategy can chart the way.
With a Digital Strategy, your site can meet your audience's needs and your agency's goals. Best of all, you can measure the success of your site and adjust if needed. Reach out: digital@its.nc.gov.