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This medical center is the Clinic of Jurisdiction for the State of Mississippi and provides administrative support to the South Central VA Healthcare Network (VISN 16), the Veterans Outreach Center, the Veterans Benefits Administration Regional Office, and the National Cemetery in Natchez.

The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) accredits the G.V. (Sonny) Medical Center. Joint Commission’s mission is to improve the quality of care provided to the public through the provision of healthcare accreditation and related services that support performance improvement in healthcare organizations. We've been awarded accreditation with commendation, because we strive to provide the very best possible care, and we've proven it by meeting Joint Commission's standards for high quality health care.

This medical center strives to provide the best care possible in the most courteous and efficient manner to our patients. Our goal is to be responsive and sensitive to the needs of our patients and resolve any concern in a positive and timely manner.

If a problem develops with respect to your care at this medical center, we encourage you to share your concerns with the ward's nurse manager. The nurse manager is responsible for either resolving your concerns or bringing the matter to the attention of someone who can.

Three full-time Patient Advocates are also available to help you and your family with any problems or questions you may have about your stay. If you have any concerns, complaints, compliments, or you just need information or assistance, the patient advocates are available Monday through Friday from 8:00 a.m. to 4:30 p.m. on the first floor of the main hospital building (room D-114) or at hospital extension 1253.

If, after returning home from the hospital, you have some comments or sentiments you would like to direct to the medical center and its staff, please address your letter to: