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Education

Welcome to A10 Networks Training Program. We believe that education is essential for maximizing the benefits of our products. Our training program is designed to enable users by increasing their productivity, creating a happier and more engaged community.

To achieve this, we provide a combination of instructor-led lectures and hands on activities. Each student receives an independent training lab environment. These courses are focused on configuration and management of key features of our products.

Accreditation Program

The Accreditation program was released in parallel with A10’s revamped technical training courses (October 2015). The Accreditation program will fully replace the Certification program by 1 October 2016.

*Accredited Specialist recognition focuses on providing users knowledge and skills required in everyday configuration and operation of A10 devices. Accredited Specialist recognition does not focus on skills associated with Professional Services activities, such as initial integration into existing networking environment or conversion and adaptation of other vendors’ configuration files.

Features of the Accreditation Exams:

Accreditation exams are web-based and can be taken from any computer with internet access.

Users get 2 attempts per exam to pass. Passing score is 70% or higher.

Users that pass the Accreditation exam achieve the A10 Accredited Specialist status which is valid for 3 years from completion date.

Users that pass the Accreditation exam can download an automatically generated personalized certificate.

To Attempt the Accreditation Exams:

Candidates that purchase the technical training course will get 2 complimentary attempts upon completion of the course.

Candidates can purchase exam attempts independent of the training courses for $200 USD for 2 attempts per person per exam.

Policies

Scheduling and Registering
Scheduling and registration can only be confirmed after receipt of Purchase Order or prepayment.

Training Credit Expiration
Training credits and individual training SKUs automatically expire if not used within six months of the PO or payment date. All previously paid funds associated with expired training credits are forfeited.

Student Cancelling and Rescheduling Instructor-led Training (ILT) and Virtual Instructor-led Training (VILT) Enrollment
A10 Networks must receive cancellation or rescheduling requests for an ILT or VILT class at least seven days before the class start date. Training credits (and the associated funds) are forfeited for classes cancelled without the required prior notification.

A10 Networks Cancelling and Rescheduling Courses
A10 Networks is occasionally required to cancel or reschedule a course. A10 Networks will notify all affected parties at least seven calendar days before the scheduled start date when a course is cancelled or rescheduled and consult with students to arrange a mutually beneficial replacement.

Training Materials Copyright
Student training materials are copyrighted A10 Networks property and may not be duplicated or distributed. A10 Networks does not permit audio or video recording of course delivery.

Customized Private Class
A10 Networks offers customized courses to present material not available in standard courses or to satisfy a client requirement for non-standard content or logistics (location outside of North America). Customized training is available only through a private engagement as defined by a statement of work between A10 Networks and the contracting organization.

Active LMS user account policy
Students that register for A10 training are assigned a user account that accesses the A10 Learning Management System (LMS). Each account remains active for three months after the course completion date. Deactivating an account only prevents the user from accessing the LMS; user data persists after an account is deactivated.

A user account is re-activated when the student registers for additional A10 training. A student can also reactivate an LMS user account by contacting training@a10networks.com.

Training Lab Usage Policy
Each student is assigned a training pod for performing the course session lab exercises. Pods are available each day of the session, from 30 minutes before the scheduled start time until one hour after class ends.

Accreditation Program

The Accreditation program was released in parallel with A10’s revamped technical training courses (October 2015). The Accreditation program will fully replace the Certification program by 1 October 2016.

*Accredited Specialist recognition focuses on providing users knowledge and skills required in everyday configuration and operation of A10 devices. Accredited Specialist recognition does not focus on skills associated with Professional Services activities, such as initial integration into existing networking environment or conversion and adaptation of other vendors’ configuration files.

Features of the Accreditation Exams:

Accreditation exams are web-based and can be taken from any computer with internet access.

Users get 2 attempts per exam to pass. Passing score is 70% or higher.

Users that pass the Accreditation exam achieve the A10 Accredited Specialist status which is valid for 3 years from completion date.

Users that pass the Accreditation exam can download an automatically generated personalized certificate.

To Attempt the Accreditation Exams:

Candidates that purchase the technical training course will get 2 complimentary attempts upon completion of the course.

Candidates can purchase exam attempts independent of the training courses for $200 USD for 2 attempts per person per exam.

Policies

Scheduling and Registering
Scheduling and registration can only be confirmed after receipt of Purchase Order or prepayment.

Training Credit Expiration
Training credits and individual training SKUs automatically expire if not used within six months of the PO or payment date. All previously paid funds associated with expired training credits are forfeited.

Student Cancelling and Rescheduling Instructor-led Training (ILT) and Virtual Instructor-led Training (VILT) Enrollment
A10 Networks must receive cancellation or rescheduling requests for an ILT or VILT class at least seven days before the class start date. Training credits (and the associated funds) are forfeited for classes cancelled without the required prior notification.

A10 Networks Cancelling and Rescheduling Courses
A10 Networks is occasionally required to cancel or reschedule a course. A10 Networks will notify all affected parties at least seven calendar days before the scheduled start date when a course is cancelled or rescheduled and consult with students to arrange a mutually beneficial replacement.

Training Materials Copyright
Student training materials are copyrighted A10 Networks property and may not be duplicated or distributed. A10 Networks does not permit audio or video recording of course delivery.

Customized Private Class
A10 Networks offers customized courses to present material not available in standard courses or to satisfy a client requirement for non-standard content or logistics (location outside of North America). Customized training is available only through a private engagement as defined by a statement of work between A10 Networks and the contracting organization.

Active LMS user account policy
Students that register for A10 training are assigned a user account that accesses the A10 Learning Management System (LMS). Each account remains active for three months after the course completion date. Deactivating an account only prevents the user from accessing the LMS; user data persists after an account is deactivated.

A user account is re-activated when the student registers for additional A10 training. A student can also reactivate an LMS user account by contacting training@a10networks.com.

Training Lab Usage Policy
Each student is assigned a training pod for performing the course session lab exercises. Pods are available each day of the session, from 30 minutes before the scheduled start time until one hour after class ends.