The texts below are transcript for your IELTS Listening Practice Test. To make the most out of this transcript, we removed some words from the texts and replaced with spaces. You have to fill each space with the missing word by listening to the audio for this IELTS listening practice test.

SECTION 1

You will hear a conversation about travel.

Man: Good afternoon. The Australia Travel […………………………….], how can I help you?

Woman: Good afternoon. I’d like to know some information about trips to different […………………………….].

Man: OK. Can you tell me some of your details first?

Woman: Of course.

Man: What’s your […………………………….]?

Woman: I’m a first year student.

Man: Are you an […………………………….]?

Woman: No. I’m from New York.

Man: So you are American?

Woman: Yes.

Man: What’s your full name?

Woman: My name is Ariel Lee.

Man: Tell me your contact number please?

Woman: It is […………………………….]. And my address?

Man: No. We just need your contact number.

Woman: OK. Can you introduce me some […………………………….]?

Man: Obviously it […………………………….], but always places of famous main resorts, such as Sydney, Melbourne or some places like that.

Woman: Just tour resorts? I mean does that include other […………………………….]?

Man: Yes. Besides main resorts we will […………………………….]for you to enjoy some local […………………………….]and some special activities.

Woman: So, how much does it cost?

Man: Usually, it varies between […………………………….]dollars and […………………………….]dollars per head, depending on the place.

Woman: And what is the departure date and time?

Man: It depends on […………………………….]. But try to keep the departure time

fixed.

Woman: When?

Man: 7 o’clock in the morning.

Woman: And how about the transport?

Man: We have minibus or coach depending on the number of […………………………….].

Woman: May I need a […………………………….]?

Man: Yes. You know summer holidays are coming. So I suggest that our tourists reserve a seat in […………………………….].

Woman: Is there a […………………………….]for that?

Man: I’m sorry. We do not have any discounts during peak season.

Woman: Could you tell me some details of the trips?

Man: Yes, the first place is Sydney. That’s on the […………………………….]. We’ll have twenty-five people in a minibus.

Woman: Fine. Going to which attraction?

Man: We will visit one of the most famous theatres in the world.

Woman: The Sydney Opera House?

Man: Right. You can […………………………….]to watch an opera there.

Woman: Really? What’s the name of the opera?

Man: I’m not sure. Let me cheek the House’s […………………………….]. And then you can visit the National Museum to know about the history and customs of Australia.

Woman: Great.

Man: In the evening you can enjoy some […………………………….]if you like.

Woman: Fine.

Man: We’re going to the Blue Mountains on the […………………………….].

Woman: Blue Mountains? Is it a blue mountain?

Man: The mountain got its name for blu? fog. It is usually […………………………….]by a blue fog.

Woman: That’s so interesting.

Man: Yes. It is a popular place for young men because they are so cool and you can enjoy lots of sports there, such as […………………………….], bush-walking and […………………………….].

Woman: How many people will go there together?

Man: You will take a coach that has about […………………………….].

Woman: Fine.

Man: And the next place is Melbourne on the tenth of February with about twenty people in the minibus.

Woman: What’s the resort? You could […………………………….]the famous Melbourne Church and maybe you might have a chance to attend a local […………………………….]if they hold it as usual.

Woman: Fine. Do you have some tours to the beach?

Man: Yes. One of the most famous coral reefs in the world is the

Great Barrier Reef and we arrange that on the […………………………….].

Woman: I’m looking forward to visiting there.

Man: Yes. Many people like there. There are some interesting water sports, such as diving and […………………………….]in the water or just taking photo of coral.

Woman: Great. I guess there will be many people.

Man: Yes. But our coach is only for thirty people all together.

Woman: That’s so great. Can you book a seat for me now?

Man: Yes. And I will confirm your […………………………….]number later by telephone, OK?

Woman: Right. Thank you very much.

Man: You’re welcome. I hope you will enjoy the trip.

SECTION 2

You will hear a conversation in a bank.

Man: Good morning. I’d like to open a […………………………….], please.

Woman: Good morning. What kind of account do you want to open?

Man: I’m not sure. Perhaps you can give me some […………………………….]. I only want to […………………………….]money in the bank and pay all kinds of bills easily.

Woman: Fine. I’ve got the […………………………….]form here. First of all, can I have your full name please?

Man: Richard Lee. • .

Woman: Fine, Richard, what’s your […………………………….]?

Man: I’m studying a Doctor degree now although I was a […………………………….]before coming here.

Woman: Well, so you are a student.

Man: What kind of account can you suggest for me?

Woman: How about a Deposit Account?

Man: What’s the difference between that and a […………………………….]?

Woman: There are many differences such as the interest rate, […………………………….]and service and so on.

Man: Fine. I will take your […………………………….].

Woman: OK. Let’s talk about the main two account cards of the Deposit Account.

Man: Fine.

Woman; One card is called the […………………………….]and the other one is named Master Card.

Man: Which one is better for me?

Woman: Let me introduce you to some differences of the two cards.

Man: OK.

Woman: The first one is annual […………………………….].

Man: Which one is higher?

Woman: Of course. It is the Master Card. At present its rate is […………………………….], but the Solo Card is only […………………………….]Man: How about the other differences?

Woman: The service supplied with the two cards.

Man: Could you speak […………………………….]?

Woman: We usually supply Internet service and mobile service of all cards, of course including the Solo Card.

Man: Yes. I’d like to ask for the service of mobile and oh, does Solo Card have an […………………………….]?

Woman: I’m sorry. But Master Card has such a service.

Man: Fine.

Woman: If you want to take more money out of the bank than you have in it – be very careful – you should not do this without the bank […………………………….]and you will have to pay some charge.

Man: Do you mean interest?

Woman: No. I mean the […………………………….].

Man: How much is that charge?

Woman: According to the bank rules the minimum fee is about 2%.

Man: Fine.

Woman: The last item of the two cards is the […………………………….]. There is no limitation of this Solo Card, but if you want to get Master Card you should deposit a […………………………….]sum of fifteen hundred pounds in the first time.

Man: Oh. What’s the […………………………….]of money?

Woman: What do you mean?

Man: I mean I cannot deposit cash when I open a bank account.

Woman: Don’t worry! We […………………………….]cash and check or even money order.

Man: Great.

Woman: So which card do you decide to open?

Man: I’d like to open the […………………………….].

Woman: A good choice. How often would you like to receive your […………………………….]?

Man: Monthly please.

Woman: OK. The last one you should know is the opening time. Banks usually open from […………………………….]. until […………………………….]. from Monday to Friday, but most branches open until 3:30 p.m. on Saturdays.

Man: OK, I see. Thank you very much.

Woman: You’re welcome.

SECTION 3

You will hear a conversation between a student and her tutor about the assignment.

Student: Good morning. Oh, it just hit twelve. Good morning. Mrs. Potter, may I come in?

Tutor: Oh, Jerry, of course. Come in and take a seat please.

Student: Thank you.

Tutor: Well, how about your […………………………….]?

Student: Do you mean my paper?

Tutor: Yes.

Student: I still think about the draft, but I hope you can give me some help and […………………………….].

Tutor: Of course. How long will it take you to finish your draft?

Student: Er… I’m not sure, may be three days?

Tutor: My advice is that you should spend a lot of time on your draft. As you know a good beginning is very […………………………….]for a paper. A good draft can help you outline your paper even benefit your […………………………….].

Student: OK. I will try my best to write up my work. Mrs. Potter, how many parts in a paper?

Tutor: Generally speaking, there are four parts and […………………………….].

Student: So there are five parts?

Tutor: Right. Contents, introduction, main body…

Student: And conclusion?

Tutor: Yes, and […………………………….].

Student: So how about the words […………………………….]of my paper?

Tutor: According to […………………………….]you have to write at least three thousand words and not over five thousand.

Student: OK. Three to five thousand.

Tutor: Right. How about your research?

Student: I haven’t begun to do the […………………………….].

Tutor: Why?

Student: Because I’m not sure about the research […………………………….]. I mean I cannot decide to use which one now.

Tutor: I remember I suggested you to use the method of interview.

Student: Yes, but I think maybe […………………………….]is better for my work.

Tutor: Really? Tell me your reason.

Student: I have to spend some time of the day on a part-time job, so I think maybe a questionnaire is a good way to […………………………….]the data that I need.

Tutor: Fine. Oh, do you search […………………………….]or data from the Internet?

Student: Yes. I think it is a good way to collect data and as you know it can help me save lots of time.

Tutor: Jerry, in fact, many students do most of their research on the Internet. You might think that it is an easier way to get […………………………….]but most data are from highly […………………………….]resources. So be […………………………….].

Student: OK, I will pay attention to that.

Tutor: Then, there are some things you should consider when you write the paper.

Student: OK.

Tutor: Be careful with your references and […………………………….]and do not share other people’s work. I mean you should write clearly about […………………………….]and do not forget to acknowledge the original writers. Otherwise, you will be failed for […………………………….].

Student: OK, I’ve got it.

Tutor: The other point is…

Student: Deadline?

Tutor: No. Deadline is the date of handing in your work. You’d better hand in on time. But if you have a […………………………….]excuse you can ask for […………………………….].

Student: Fine. Sorry to interrupt you.

Tutor: That’s OK. The other point you should pay […………………………….]to is your research data.

Student: OK. I will write them clearly. Oh, Mrs. Potter could you […………………………….]to me some good reference books about the topic of my paper?

Tutor: Fine. Let’s check the reference book list. The first one is Drake Wister’s book.

Student: Right. What’s the title?

Tutor: Global Economy.

Student: Is it the one published by […………………………….]University Press?

Tutor: Right. And I think Victoria Smith’s book is a good choice.

Student: What’s that title?

Tutor: The Strategy of Marketing.

Student: And which […………………………….]?

Tutor: London Press.

Student: Fine. How about others?

Tutor: The book called The Economics Tendency is a good one for your paper.

Student: Really? And the writer and the publisher?

Tutor: The writer is Hilary Justice and the publisher is Oxford University Press.

Student: Can I borrow it from the […………………………….]? ,

Tutor: Of course.

Student: Great.

Tutor: And the last one that is […………………………….]to your work is the book of William Hanna.

Student: How do you spell his surname?

Tutor: H-A-N-N-A.

Student: OK. And the title of his book?

Tutor: Business […………………………….]published by Cambridge University Press.

Student: OK.

Tutor: But you cannot borrow the book from library.

Student: Why?

Tutor: Because it belongs to the closed […………………………….]you have to read it in library. •

Student: OK. Thank you very much.

Tutor: You’re welcome.

SECTION 4

You will hear a cofiversion about credit card fraud.

Host: Hello. In today’s […………………………….]we have invited Ken Farrow – a Head of Financial Crime at Lloyds TSB to introduce some information about credit card […………………………….]. Welcome Farrow.

Farrow: Thanks Catherine.

Host: Has a Chip and PIN given new chances for thieves to steal the details of our credit cards?

Farrow: Maybe. In the past there were typically […………………………….]ATMs in the U.K. when people’s PIN could be collected and now there’s hundreds of thousands of points of sale […………………………….]. It’s a fraud where criminals capture details and then make a […………………………….]strip card copy.

Host: How easy is to do this?

Farrow: One way is to modify a terminal so that’s what’s been happening often in the pas with […………………………….]– the same can be done for […………………………….]and […………………………….]terminals. The other way is to […………………………….]it with an entire counterfeit. There’ve been […………………………….]in America and in Europe with […………………………….]fake ATMs being set up. The last way is to set up a […………………………….]camera; and have somebody using […………………………….]of hand to swipe your card through another machine so that you don’t even need to […………………………….]the main machine.

Host: If someone decided to set up a little device to modify one of these hand held PIN pads, how easy would that be to do?

Farrow: Usually it wouldn’t be […………………………….]too hard, you just need about […………………………….]to prepare for some equipment’s and raw parts, but it would take some […………………………….]time and effort. The […………………………….]themselves have a function of tamper […………………………….]. If you try to open the casing, the machines will shut down and make them […………………………….], but there’s only so much they can do against a […………………………….]attacker compared with an ATM. Well once a card is copied and the PIN is […………………………….], crooks can make a fake card and use the PIN to withdraw money.

Host: Do all Cash machines accept these cards in the U.K.?

Farrow: Cash machines in the U.K. may not […………………………….]these cards but many machines abroad will.

Host: Why?

Farrow: It depends on our radar. We can […………………………….]know what they are doing while […………………………….]can’t break the Chip at the moment so what they are doing is to use the old method to skim the […………………………….]strips on the cards. However, they’ve realised that they cannot […………………………….]in the U.K., so they go on to the […………………………….]and to other countries in the Far East and use them where ATMs are not […………………………….]for Chip use.

Host: Right, so they can take old style card and use it abroad and get the cash out more easily?

Farrow: That’s right. There is a magnetic strip […………………………….]to the card for customers who are travelling.

Host: So what are you doing about this increase of use in […………………………….]cash machines of card that have been stolen here?

Farrow: What we’re doing is to gradually […………………………….]our security blanket. That means we will […………………………….]the card usage whether it’s in the U.K. or abroad. If we feel there’s something wrong we will contact and confirm with the customer. We’re up against […………………………….]crime and organized crime is trying to get one step ahead of us and we’re trying to keep one step ahead of them.

Host: Yes. How does […………………………….]work in U.K. machines? Because sometimes fake card will work there as well, won’t they?

Farrow: When a bank is looking at its […………………………….]it has to balance up convenience to customers with security.

Host: Yes. So what are you doing to make things more secure?

Farrow: I think the Chip and PIN […………………………….]has really improved and if you look at the […………………………….]in fact hard fraud has […………………………….]by 24% over the last period. I think you can say this programme has done well.

Host: Yes. I can see the […………………………….]but there has been a huge amount of […………………………….]in the press this week. Some banks have stopped using PINs – doesn’t that […………………………….]the public’s trust in this new system? And some people even think the new system is […………………………….]for new fraud.

Farrow: I don’t think so. I’m not going to […………………………….]on particular cases. What I would say is that usually the […………………………….]of crime has always been with the old […………………………….]not with the new.

Host: So new technology seems to be working well.

Farrow: That’s right.

Host: OK, thanks for your professional introduction. See you next time.

Farrow: See you.

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