Citizen Complaints

The Grandview Heights Division of Police is committed to providing quality service to all individuals in the City of Grandview Heights.

Our work impacts the quality of life in our community. All employees are sworn to uphold the Division’s police code of ethics, policies, directives, and general orders as well as all city, state, and federal laws that relate to their employment. This procedure is designed to provide individuals with a way to express their concerns relating to police service. The Citizen Complaint Procedure provides a fair, factual and objective review of an individual’s concern.