Ramada Asheville / Biltmore West Reviews

Guest reviews are submitted by our customers after their stay at Ramada Asheville / Biltmore West

Average guest rating

2.7

out of 5

Good enough

Based on 19 reviews

Rating by category:

Location

3.4

Rooms

2.5

Service

2.5

Value

2.4

Dining

4.0

Individual guest reviews

Ramada Asheville / Biltmore West

Great central location and pleasant stay. Staff is friendly and polite, other restaurants close by is convenient.

S a very dated hotel and no hot Tub. The pool was nasty.

My rating for the hotel:

Average rating

3.2

Location

5

Rooms

1

Service

3

Value

4

Ramada Asheville / Biltmore West

The eating situation worked out pretty good too and the continental breakfast was not worth the hotels effort. The lobby was nice and the staff were friendly. My bed was very comfortable, sheets were clean.

Old fashioned street entrace to rooms and awful customer service. The hot tub was closed and the pool was cold filthy.

My rating for the hotel:

Average rating

2.4

Location

1

Rooms

3

Service

3

Value

3

Ramada Asheville / Biltmore West

Location convenient and very nice hotel. The lobby is lovely and for the price, we could not have had better service. The hot tub does need repair its a bit rediculous hasnt happened, free Breakfast, please be serious.

The whole place seemed run down and depressing, bathroom is in much need of refurbishing, ice machine dirty.

My rating for the hotel:

Average rating

3.6

Location

3

Rooms

3

Service

5

Value

3

Ramada Asheville / Biltmore West

The inside area was extremely nice, spacious common area and restaurants very close was nice after a long day on the road. All in all the hotel was clean and the staff were friendly and efficient to our needs, again the front desk was helpful, beds were comfortable and had different kinds of pillows to choose from. Breakfast was adequate as well.

My room and the surroundings were very dated and aged, hot tub was out of order. Pool was not heated.

My rating for the hotel:

Average rating

3.8

Location

4

Rooms

4

Service

4

Value

3

Ramada Asheville / Biltmore West

Nice pool area and great Hotel. Rates good, the lobby is beautiful, spacious and the front desk to the housekeeper all are wonderful. Hot tub game room and we just brewed some coffee to get rid of the scent and that helped.

This place was completely awful, the bed wasn't made properly.

My rating for the hotel:

Average rating

3.7

Location

4

Rooms

3

Service

4

Value

4

Dining

4

Ramada Asheville / Biltmore West

Location was nice, the continental breakfast was almost non existent
the second morning of our stay and the price was reasonable. The inside lobby was cool and staff were friendly. The room was nice, clean and large mirror on wall was hanging crooked. The pool was great.

The common areas filthy, old hotel and the front desk employee was rude. The hot tub was
dirty.

My rating for the hotel:

Average rating

3.0

Location

3

Rooms

3

Service

3

Value

3

Ramada Asheville / Biltmore West

Quiet inside room and nice Pool.

My rating for the hotel:

Average rating

3.9

Rooms

5

Service

3

Ramada Asheville / Biltmore West

Room was dirty and the IHOP restaurant was great and very nice staff.

My rating for the hotel:

Average rating

2.7

Rooms

3

Ramada Asheville / Biltmore West

The rooms at this hotel are clean and comfortable, the hot tub has not ever worked any time that I have stayed there.

My rating for the hotel:

Average rating

3.0

Rooms

3

Value

3

Ramada Asheville / Biltmore West

Good stay, front desk staff were great and this room was
not worth the money that was paid.

Bad tv reception.

My rating for the hotel:

Average rating

3.0

Rooms

2

Service

4

Value

3

Ramada Asheville / Biltmore West

A good stay and the front desk staff professional and pleasant. The room was clean.

Very bad hotel.

My rating for the hotel:

Average rating

2.8

Rooms

3

Service

4

Value

2

Ramada Asheville / Biltmore West

Ihop in the hotel is wonderful, the rooms are fine.

Bathroom tub wasn't very clean.

My rating for the hotel:

Average rating

3.5

Rooms

3

Value

4

Ramada Asheville / Biltmore West

Place is just a complete and utter, the room cleaning staff is bar none five star excellent.

This hotel is not good at all.

My rating for the hotel:

Average rating

2.3

Rooms

4

Value

1

Ramada Asheville / Biltmore West

The room was a great price for the stay and the beds were very comfortable.

The service is very bad at this hotel.

My rating for the hotel:

Average rating

3.8

Rooms

4

Value

4

Ramada Asheville / Biltmore West

All in all, the stay wasn't bad and the staff of the motel was very friendly. The room was superbly clean.

Dirty hotel and our shower was rusted and
mildew in the bathroom was just every.

My rating for the hotel:

Average rating

3.3

Rooms

3

Service

4

Value

3

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