Monday, December 31, 2012

As mentioned in a different blog post StudioCloud has discontinued the CloudBoost add-on and is now giving it away for free. All current CloudBoost users have been upgraded, with no change to their subscription, to have an EmployeeBoost account with 3 EmployeeBoost users. As an added clarification, current CloudBoost users are now getting the EmployeeBoost for the same price that they paid to get the CloudBoost. If you are a CloudBoost user your monthly subscription has not been changed.

Some CloudBoost users have had questions regarding the major differences between a free account and the CloudBoost account that they previously had. Below is a list of the major differences.

Free accounts do not receive email, live chat, or trouble ticket support.

Free accounts must click the "Click to Sync" button in the bottom left of their screen to sync. For paid for accounts it automatically syncs in the background while you work.

Free accounts can not export StudioCloud's calendar to third party applications.

Free accounts do not have access to CloudAlerts unless they purchase a CloudAlerts subscription.

StudioCloud is VERY EXCITED to announce the latest change to our award winning services. We are no longer offering the CloudBoost add-on but are instead GIVING IT AWAY FOR FREE. This means that all StudioCloud users, including free users, can now sync their data online and that all StudioCloud users, including free users, can sync with the iPhone, iPad, Android Phone, and Android Tablet apps.

Please note that free accounts do not automatically sync in the background while working unlike the previous CloudBoost did. It is now require that free accounts click on the "Click to Sync" button in the bottom left corner of StudioCloud to Sync. In addition, you must be using version 3.1.154 or later of StudioCloud to get the free syncing.

Wednesday, December 19, 2012

StudioCloud is excited to announce the release of the new StudioCloud iPhone app available right now on the Apple app store. You can see a screen shot of the scheduling section of the app below.

The app is called "StudioCloud Mobile Business Manager" and can be found at the following link https://itunes.apple.com/us/app/studiocloud-mobile-business/id586132205?mt=8. Please note that the app is currently in open beta. Please also note that this is a completely new app and not an upgrade to the previous iPhone app. As such you will need to install this app directly from the app store rather then upgrade the other.

Friday, December 14, 2012

On Saturday, Dec 15, 2012 the StudioCloud team will be doing a major upgrade to our server infrastructure. As such StudioCloud syncing will be unavailable from 7 pm MST until 2 am MST. You will still be able to use the StudioCloud desktop software as well as mobile apps in offline mode but you will not be able to sync during that time frame.

Monday, December 10, 2012

StudioCloud is excited to announce the release of the new StudioCloud Android Smartphone app available right now on the Google Play app store. You can see a screen shot of the scheduling section of the app below.

You can download the app from the following link. http://goo.gl/WbIwe or you can go to the Google Play app store and search for StudioCloud. The app is called "StudioCloud Business Mgr".

Please note that the app is currently in open beta

Please also note that a CloudBoost or EmployeeBoost subscription is required to login to the app.

We apologize for any issues that this may cause. StudioCloud has decided to go this direction so that we could provide the above features. In the future we expect to add some additional features to StudioCloud which will let you send your images from StudioCloud directly to ReTouchUp using your ReTouchUp account. We believe this will provide the best pricing, service, and streamlined integration for our customers.

If you are a current CloudTouchUp customer you can use the current service until the end of December 2012. We will refund any outstanding credits in the early part of January 2012. Please note that with the 3.1.150 release of StudioCloud we mistakenly removed the ability to buy more CloudTouchUp credits. We will add that option back in for the next minor release. We apologize for any inconveniences this may have caused.

Sunday, November 11, 2012

StudioCloud is excited to announce the release of the new StudioCloud Android tablet app available right now on the Google Play app store. You can see a screen shot of the scheduling section of the app below.

You can download the app from the following link. goo.gl/UU4FW or you can go to the Google Play app store and search for StudioCloud. The app is called "StudioCloud Business Manager".

Please note that the app is currently in beta and once it leaves beta it will also be available in the Apple app store for the iPad and iPad mini.

Please also note that a CloudBoost or EmployeeBoost subscription is required to login to the app.

Please note that StudioCloud's servers are not hosted with GoDaddy but our DNS services are. DNS stands for Domain Name Server and is the system used that allows you to type in the domain names such as studiocloud.com or google.com into a browser and it then redirects you to the appropriate server so that you can view that website.

If you are unable to login because of this issue please do the following steps.

Turn off your internet connection

Restart StudioCloud and login

After you have finished logging in turn on your internet connection

Please note that if you are experiencing this issue then your information will not be synced to StudioCloud's servers nor to your other computers until GoDaddy has resolved this issue.

Tuesday, July 31, 2012

StudioCloud is excited to announce that we now support sending sms text messages to international locations. This means not only can you send a sms text message from StudioCloud by pushing the send text message button you can also have CloudAlerts automatically personalize and send the international sms text message for you. To make it as easy as possible for you we are leaving the pricing for sms text messages at 4 cents per text message.

Friday, June 1, 2012

To welcome in summer the StudioCloud team is having a special where any new customers who sign up for a CloudBoost or EmployeeBoost subscription can get CloudBooking for free just by entering the code GETITFREE when subscribing. This special expires July 31st, 2012.

Monday, March 12, 2012

StudioCloud has a new YouTube channel for our video tutorials. Please go tohttp://YouTube.com/StudioCloud to view a list of videos. New videos will be continually added to the channel over time. To be notified when the new videos are added please subscribe to the YouTube channel.

If you would like to see a video tutorial on how to use a specific feature in StudioCloud please make a request on the community forum at http://mystudiocloud.com

Thursday, February 2, 2012

StudioCloud is please to announce the release of CloudTouchup By StudioCloud. This easy to use photo touch up service is integrated directly into StudioCloud. With the photo touch up services starting as low as $3 per photo it is a touch up service anyone can afford. Photos are generally touched up in 24 hours or less.

To celebrate the release of CloudTouchUp by StudioCloud we are giving away $6 worth of free CloudTouchUp credits to all current CloudBoost and EmployeeBoost subscribers. In addition, if you subscribe before March 1st, 2012 you can also qualify for the free CloudTouchUp credits. To activate your free credits simple click on CloudServices button, then click on the CloudTouchUp tag, followed by the manage button. Once you are in the manage section simple click on the $6 Free Credit" button. Please note that you do need StudioCloud version 3.1.087 or later.

Friday, January 13, 2012

If you purchase a CloudBoost or EmployeeBoost add-on before March 1, 2012 then you will get the new CloudBooking by StudioCloud for FREE*! That is a free gift valued at $120 per year.

CloudBooking allows your clients to quickly and easily book appointments from your website. CloudBooking is seamlessly integrated with the StudioCloud software which means that you do not need any additional software to get started and any appointments that are scheduled will be downloaded straight into your StudioCloud software. Below is a list of some of the CloudBooking features:

Seamlessly integrated with StudioCloud desktop software

Client's can access the CloudBooking system from your website or from your CloudBooking site

Allow new clients to signup and login, returning clients to login, or even allow both options

Have your clients answer customized questions before they can book an appointment with you

Multiple methods of determining the availability from your calendar **

Multiple methods of determining the length of the proposed appointment

Automatically confirm the new appointments that come in from CloudBooking or manually login to StudioCloud and confirm the appointment after verifying your availability

Have your client make a payment before the can book the time slot ***

CloudBooking is only $9.95 per month or if you purchase the CloudBoost or EmployeeBoost add-on before March 1, 2012 you can get the CloudBooking for free. CloudBooking and EmployeeBoost allow you to sync all of your data to StudioCloud servers. This protects you from data loss if your computer crashes and allows you to access your information from any Internet-enabled mobile device.

*Please note it can take 2-3 business days for the CloudBooking to be added to your account. If you are still unable to use the CloudBooking after 2-3 days then please contact support@studiocloud.com with your StudioCloud Business ID. Please note that the free CloudBooking is only valid as long as you don't change your subscription. If you decided that you want to cancel your CloudBoost or EmployeeBoost account but keep CloudBooking your subscription will be updated to reflect the current CloudBooking pricing.

**Some of the availability methods do require an EmployeeBoost subscription