Travel Extras - Check In Options

Web Check-In (WCI) will enable you to reduce lengthy time spent in airport queues. The service is now being offered for revenue passengers:

With electronic tickets

Travelling on all flights operated by Caribbean Airlines

Travelling in groups of less than 10 passengers

Persons who wish to check-in between 3-24 hours before the scheduled departure

Features

You may use the facility to:

Check-in

Select or change your seat during check-in

Print your check-in confirmation and your boarding pass

Restrictions

Web Check-In will not be available for:

Travel on interline flights or code-share flights i.e. other Airlines' connections or flights

Standby listing on flights. Check-in for standby listings must be done at the airport

Certain Special Service need passengers, e.g. passengers requiring wheelchair assistance or oxygen, will be permitted to use Web Check-In, but:

Will be required to collect their boarding pass at the airport check-in counters, and

May only be able to change their seat assignment at the airport check-in counters

Information Required

Prior to Web Check-In, please have the following available items:

Your electronic ticket number OR reservations record (PNR) reference OR Caribbean Miles membership number OR credit card number

First and last names of all passengers. The name must match your reservations record

The flight number and the departure date

The origin departure city

Passport and other travel documents

If travelling to the U.S., your destination address and your country of residence address

How to Use Web Check-In

Web Check-In is a simple process regardless of your destination.

Passenger Travelling to the U.S.

Web Check-In is a simple process regardless of your destination

Select the passenger(s) you wish to check-in and select their gender

Select the flight for which you wish to check-in (if more than one flight exists in your reservation)

Advance Passenger Information (API):

Passport – Enter your name as it appears on the passport, date of birth, gender, country of citizenship, passport number, passport country of issue (should match country of citizenship), and passport expiry date

Residence Address (required by U.S. Customs and Border Protection) – Enter the country of which you hold legal residence status or nationality

Destination Address (required by U.S. Customs and Border Protection) – Enter the address of where you will be staying in the U.S.

Emergency Contact (only required for U.S. nationals) – Enter the name and telephone number of your emergency contact person

Review your Confirmation Details:

Change your seat selection if desired

Enter or change your Caribbean Miles membership number

Print your boarding pass

At the Airport

Please consult the table below to confirm whether you are required to proceed to our specially marked Web Check-In Counter at the airport, or whether you can proceed directly to the gate. You are required to check-in 3 hours prior to your scheduled departure flight time to ensure that sufficient time is allowed for the necessary baggage and security checks.

Caribbean Airlines check-in counter closes 1 hour prior to the flight scheduled departure time. Failure to present yourself to a Caribbean Airlines representative at the check-in counter or at the boarding gate at least 1 hour prior to departure may result in your seat being cancelled and reassigned to another passenger. We encourage you to be on time.

Country

Is there a Web Check- In Bag Drop Desk?

Am I required to go in the Check-in Counter even if no bags?

If i have no bags, where am I required to submit my Departure Card?

Do I pay Departure Tax separately?

Y/N

Y/N

Y/N

Antigua

Y

N

Immigration

N

Barbados

Y

N

Immigration

N

Caracas

Y

Y

Check-in-Counter

N

Ft Lauderdale

Y

Y

Check-in-Counter

N

Georgetown

Y

N

Immigration

Y

JFK

Y

Y

Check-in-Counter

N

Kingston

Y

N

Immigration

N

Miami

Y

Y

Check-in-Counter

N

Montego Bay

Y

N

Immigration

N

Nassau

Y

N

Immigration

N

Orlando

Y

Y

Check-in-Counter

N

Philadelphia

Y

Y

Check-in-Counter

N

St. Maarten

Y

N

Not required

N

Toronto

Y

N

Not required

N

Trinidad

Y

N

At Gate

N

Tobago

Y

N

Not required

N

Paramaribo

Y

N

Immigration

N

* Required for non-residents only. If a resident no departure card is required.