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FAQs

Orders typically ship within 24-48 hours after order is placed. Please be advised that the following transit times are estimates and are not guaranteed. If you are ordering last minute and live outside of Florida, i always recommend choosing Priority. If you're a couple of weeks out from your event, First class would be a good option. In the event that you would need your order overnight, Express is the only option. Feel free to contact me about the best option for your order.

USPS First Class Mail 2-8 days transit
USPS Priority 2-3 days transit

USPS Priority Express 1-2 days transit (guaranteed)

In the rare event that your balloon has a hole, please take a picture and contact me ASAP.

Balloons are FINAL SALE. Refunds and/or exchanges will not be issued on any balloons. Balloons are delicate in nature and should be inflated using great care. I inspect and do quality checks on all of my balloons to make sure there are no holes prior to inflation.

Don't panic! I assure you they are the correct letters! Once the balloons are inflated they take the shape of the letters. :)

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.