The successful candidate will be part of a small team assisting in the development and commercialization of 4G/5G mobile handsets based on company's modem chipsets. This requires regular interaction by email and telephone with engineers in US HQ and other international locations, as well as on-site lab and off-site field testing. Field testing using our test mobiles is an integral part of the evaluation of software performance and quality and the scheduling, coordination, and participation in such field testing is expected to be a regular activity. The r ...

The Apps Support Specialist, Content will be responsible for providing application support, or Level 2, for specific operations throughout, but not limited to, the media content supply chain.
They are responsible to manage the issue resolution process for problems under guidance, supervision and well-defined work direction. In addition, they are a key member in the evolution of these products to meet ever-changing business demands. The content supply chain supports many brands across Viacom, including Viacom Media Networks, Viacom International Media ...

As a Technical Support Analyst you will be directly responsible for supporting academic and research clients with the software solution the company offers. Communicate locally with clients about their issues and collaborate internationally to solve more complicated issues.

Description

* Provide world-class support to customers by always keeping a professional demeanor with customers in all interactions.
* Pull cases from a Tier 1 shared queue according to predetermined guidelines and become their owner until resolution or until escalated to Tie ...

As a Pre-Sales Consultant you will be directly responsible for presenting technical solutions in the cloud migration space to clients, demonstrating their potential value to the organization and supporting the sales process.

Description

* Provide technical consulting services to clients around the product solutions of the company to create a thorough understanding for the client how value can be created.
* Work hands-on at all levels of the customers' business to understand the clients needs, analyze them and propose technical solutions.
* Bu ...

As an Instrument Consultant you will be directly responsible for the relationship management of Instrument partners and day-to-day activities to ensure the company can deliver quality projects and services on time and within the budget through effective management of the companies resources.

Description

* Be responsible for the implementation of the Instrument and Translation of eCOA project to clients, and provide them with user guidance.
* Become an expert and trusted partner for clients regarding the eCOA product, services and support in the ...

As an Expert Solution Consultant you will be directly responsible for the implementation process for large-scale projects in both domestic and global firms, and will need to provide creative solutions to the business need of customers while keeping the best practices of the company in mind.

Description

* Provide technical consulting services to clients around the product solutions of the company to create a thorough understanding for the client how value can be created.
* Map the customers business to identify the requirements for the solution ...

As a Bridge Engineer you will be directly responsible for the contact with Japanese clients regarding their software development or implementation process and the communication back to Vietnam for the successful support and completion of projects.

Description

* Arrange meetings and make proposals for clients.
* Consult clients on the best software solutions and implementation processes.
* Communicate intensively with the offshore development and support team in Vietnam during the project.
* Manage project timelines and activities from the s ...

As a Solution Engineer you will be directly responsible for the implementation process for large-scale projects in both domestic and global firms, and will need to provide creative solutions to the business need of customers while keeping the best practices of the company in mind.

Description

* Provide guidance to clients to obtain significant business outcomes and Return on Investment by leveraging the software solution.
* Communicate directly with upper management and technical teams to understand the clients goals, objectives and requirement ...

As an Implementation Consultant you will be directly responsible for the implementation process for large-scale projects in both domestic and global firms, and will need to provide creative solutions to the business need of customers while keeping the best practices of the company in mind.

Description

* Provide technical consulting services to clients around the product solutions of the company to create a thorough understanding for the client how value can be created.
* Work hands-on at all levels of the customers' business to understand the c ...

Emerge is hiring a Media support engineer who will work at our client office which is global finance company.

Excellent opportunity as part of a great team providing superior support.

Tasks

- Guarantee the support, management, integrity and quality of the Video and Audio Conferencing infrastructure
- Responsible for proactive monitoring and control of the Video Conference environment, and Incident Management of any issues.
- Asset Management of Media Services equipment Direct Escalation of issues related to CISCO, Avaya and Tandberg hardware
...

Emerge is hiring a Project Manager who will contribute for client building move project as Emerge contract enployee.

The IT Project Manager (PM) is accountable for all IT deliveries for the building move in Japan client’s Office.

The PM shall work closely with all the senior IT & business stakeholders in designing, planning, and executing the project plans. The PM shall be responsible for project deliveries in accordance to the defined project budgets and shall work with the steering committee for any budget approval requirement.

We are currently looking for someone who can be in charge of IT support at the customer's premises.

The customer is a major foreign food-related manufacturer.

Ensure an optimal, sustainable and efficient service delivery on I.T. perspective to all users, including I.T. helpdesk and on-site support
Manage day to day support and evolution of IT infrastructures
Contribute proactively to enrich user experience.
Responsible on managing business units' I.T. daily operations and managing maintenance and development on I.T.
Build an effective organizat ...