[DR] What Is the Operation Role? [EN]

Within a Rainbow Company, members may be promoted to specific roles. The Operation Role is related to the management of the Company (creation, subscriptions, etc.) and its equipment (PBX).

NOTE:Users who hold specific rights (finance, operation, administration) may distribute roles to their company members. When they allocate specific rights, they do not lose their own rights. These rights can be given and taken away with a click.

How to Be Promoted to the Operation Role?

To be promoted to the Operation Role,

You have to be endorsed by a user who already holds these specific rights.

This user goes to the "Companies" page and selects "My company."

They choose the tab "Members" to click on the name of the promoted user and go to the very right of this user's banner to click on the three vertical dots.

Choose "Member information" in the unfolding menu before clicking on the tab "Roles."

There, the user can choose to share their rights (Finance, Operation, Administration) with the chosen member by ticking the appropriate box. Click on the blue button "APPLY" to finalize the sharing.

In the list of members, notice the change in the roles' attribution.

NOTE:Roles may be followed by the mention "Read only" when the user does NOT enjoy sufficient rights to assign a role.

What Can an Operation User Do?

A Company member with the Operation Role has access to the "Subscriptions" and the "Equipment" pages.

The Operation Role enables you to allocate licenses to your company members even though you cannot purchase subscriptions.

A Rainbow user with an Operation Role may also attribute PBX numbers to Rainbow accounts by going on the "Equipment" page.

NOTE:In contrast, the Admin User has NO access to activities related to the End Customer Company. Check the table displayed below for more information.