Scope AR, the pioneer of enterprise-class augmented reality solutions, today announced the launch of Remote AR for Microsoft HoloLens, marking the first cross-platform live support video calling solution available for HoloLens. Designed specifically with enterprise customers in mind, Remote AR is the company’s remote assistance augmented-reality (AR) application and is revolutionizing real-time, remote collaboration at leading enterprises such as Lockheed Martin, Siemens and Eaton.

With today’s launch, Remote AR now supports the most effective hands-free AR device on the market, bringing live remote support with 3D annotation to the Microsoft HoloLens. With the most sophisticated spatial tracking available, field technicians can use the Microsoft HoloLens to connect to a remote expert with an unprecedented clarity of communication, as well as receive assistance and perform tasks with unmatched speed and accuracy, since they no longer need to hold a mobile device.

“Remote AR was designed from the ground up to support enterprise needs of getting expert knowledge to workers, when and where it’s needed, by allowing users to select their device of choice, whether it’s a smartphone, a tablet, or now, Microsoft HoloLens,” said Scott Montgomerie, CEO and co-founder of Scope AR. “We’re seamlessly integrating the latest technologies, like Microsoft HoloLens, into our solutions so organizations can focus on the work at hand, secure in their knowledge that they can take advantage of AR today and deploy the best devices for their workforce.”

Remote AR delivers the unprecedented ability to save time and money, as well as improve knowledge transfer and retention by combining AR with live video streaming, voice, 3D animation, screen sharing, whiteboarding and world-locked annotations. Remote AR is the only cross-platform AR live support video calling application that allows a user to connect and collaborate with an expert in real-time to get the guidance they need to do their job. From any iOS, Android or Windows smart device or Windows desktop, an expert can use AR to overlay digital content onto the real world view of what the user is pointing their camera at to more intuitively walk them through a task or help diagnose and resolve a problem.

Microsoft HoloLens support expands upon these capabilities, delivering a best-in-class hands-free experience for any user looking to collaborate with a remote expert. Use case examples include:

A heavily automated manufacturing environment, such as an automotive plant, where a small number of individuals on site can maintain a large array of robotics and assembly equipment with the proper remote expertise available.

A newly trained technician encountering a complex equipment problem can now show the issue directly to a remote veteran with expert knowledge and act as if they were looking over the on-site technician’s shoulder to resolve issues immediately without the need for additional travel costs and delays.

A pharmaceutical production line with strict restrictions, preventing workers from entering a controlled environment and then re-entering standard areas to avoid contamination. The ability to remotely access those controlled areas keeps workers productive, rather than forcing them to end their day.

About Scope AR

Scope AR is the pioneer of enterprise-class augmented reality solutions, delivering AR tools for getting workers the knowledge they need, when they need it. The company is revolutionizing the way enterprises work and collaborate by offering AR tools that provide more effective and efficient knowledge sharing to conduct complex remote tasks, employee training, product and equipment assembly, maintenance and repair, field and customer support, and more. The company’s device agnostic technology supports smartphones, tablets and wearables, making it easy for leading organizations such as Boeing, Toyota, Lockheed Martin, Honeywell, Assa Abloy, GE and others to quickly scale their use of AR to any remote worker. The company was founded in 2011 and is based in San Francisco with offices in Edmonton, Canada.