Insurance Policy / Coverings & Waivers

CDW – Collision Damage Waiver

Full insurance with a fixed excess amount depending on the car group chosen, limiting your liability to a legal share in case of damage caused to the rental vehicle. This insurance has exclusions such as damage to glass (windows, windscreen, mirrors etc), roof and vehicle body parts. This type of insurance is included in most of our rates.

FDW – Full Damage Waiver / No Excess

Full insurance against all risks without self-participation. The renter is completely relieved from the responsibility of any damage. This insurance has no exclusions and valid for damages to glass, roof, vehicle body parts. This type of insurance may not be available in every rental, but provided on request with a low additional cost.

PLI – Public Liability Insurance

Public liability insurance up to 750.000 euro for persons and up to 750.000 euro for damaged properties and third parties without self-participation. Third party insurance eliminates your responsibility in case of damage to any public or private property and in the unfortunate event of people injuries by an accident.

TPW – Theft Protection Waiver

In case the car has been stolen during the rental period, the customer is relieved from any responsibility and theft protection insurance will cover the total amount of the stolen rental vehicle. Insurance does not cover any stolen belongings of the customer.

PAI – Medical and Personal Accident Insurance

The Driver and all passengers are protected in an unfortunate event of accidental injury for the whole duration of the rental. All the medical costs of the injured passengers are fully covered by the personal life insurance, without self-participation.

Driver´s negligence

Any Damage caused to the vehicle by the driver´s negligence (burnt clutch, scratches from branches of trees, damage due to the driving on unsurfaced roads, parking the car on high sidewalk curbs etc) the renter will be charge the amount of the repair costs. Loss of keys is the renter’s responsibility and in this case the amount of the lost key will be charged to the renter.

Flat tire

In case of a flat tire during the rental, the replacement of a flat tire with the spare is clearly a responsibility of the driver and the company assumes no responsibility. If punctured the tire of the car under normal driving conditions (not by off road driving), the driver is exempt from all responsibility and repair the tire bears the company. To rid the renter from any charge, the driver shall immediately replace the punctured tire with the spare. Renter is not covered if insists on driving with a flat tire!

Condition of vehicle interior

If the vehicle is returned in an unacceptable state and the interior of the vehicle is unacceptably dirty and in need of extra cleaning or repair costs (cigarette burns on seating) then the customer will be charge the amount of any damage.

Go Kissamos is a reputable Crete car hire company with 25 years experience. We provide car rental in Crete to explore this beautiful Island.