Campground Reservation Software and RV Resort Management

RDP Campground Software has been in use for over 25 years for a wide variety of
applications.
Campground and RV park customers range in size from 50 to over 2500 sites. Specific features available for campground
software and RV Resort management include internet reservations, site maps, long
and short term reservations, guest check-in, Point-of-Sale Interface, work order management,
and much more. Topics in this document include:

Mix
Camp Sites, Hotel
Rooms, and Condominium Rentals

The RDP system allows a mix of camp sites, RV sites, hotel rooms, condominium rentals,
and boat slip
rentals. System reports can be separated by rental type or combined. For example, separate arrival reports can be printed for the camp sites and the
hotel rooms, or print one report combining all arrivals. Financial reports,
such as revenue generated each day, can also be separated by rental type.
For additional information see:

Short Term and Long Term
Reservations

The software allows a mix of short term and long term campsite reservations. Short term reservations
can automatically calculate rates for each day for different campsites with full
yield management capabilities. Long term reservations can
automatically post rent daily or once a month. Leases can be printed using
Crystal Reports. Other reservation
related features include:

The Interactive Map feature displays a map of your property with each site as
a "hot spot." The example below shows a campground, however the
interactive map could also be used to show available homes or condominiums. The guest can view if the site is available based on their arrival
and departure dates. The site can change colors based on the availability. Once
a suitable site is found, the guest can continue with online booking using the
Internet Reservations Module (IRM.Net).

Features of the Interactive Map include:

Descriptions of each site's features such as hookup, length of vehicle,
and another important information

Include pictures or virtual tours of each site

Hover over each site to view the rates for the arrival date selected

Zone features and easy navigation across the entire map

Full control of placement of site "hot spots"

Link directly to IRM.Net and marketing website

Change color of "hot spot" if site not available

Site directory with ability to search by site number

There is a fee of about $200/year
Maps Alive for the
use of their interactive mapping software. Maps Alive does not charge a
setup fee or monthly fee.

If you do not already have a map graphic, you will need to create one.
The cost will varie based on the map complexity.

The initial configuration of Maps Alive to activate all the "hot spots"
is not difficult, but it can be a bit time consuming.

Online Booking Engine for Smartphones and
Tablets

In addition to Internet Reservation using a site map, the system now
allows guests to use their smartphone or tablet to search availability and
make a reservation. Currently about 40% of all travel is planned
using a smartphone, so mobile capability is essential to maximizing revenue.
A few sample screens are below. For more information see:
Mobile Booking Engine.

The Virtual
Store module is incorporated into the Internet Reservation module, allowing
guests to purchase additional items along with their reservation. This module is
designed to help maximize the positive guest experience while generating
additional incidental revenue. Guests are able to log back into their account to
add these items at any time. Generate a complete itinerary to present to the
guest when items are purchased or booked. Virtual Store items can include:

Firewood

Jet Ski Rentals

Gift Shop Items

Massages

Boat Rentals

T-Shirts

Golf Tee Times

Water Park Tickets

Lots of Other Stuff

By selling directly to the public, all third-party commissions are
bypassed. No more paying travel agents, GDS providers, or Wholesalers.
For additional information, see
RDP
Virtual Store for details.

RDP has full boat slip availability tracking and rental capabilities.
Reservations can be short term with a daily rate, or long term with a monthly
rent. A reservation tape chart is integrated into RDP, allowing for reservations
to be made or changed directly from the slip space on the Tape Chart.

In addition to boat slips, availability for any other rentable items on property such as golf carts, storage units, etc. can be tracked.

The system automatically bills the guest for site rental each day (short term
reservations) or monthly. Additional charges can be automatically added
for items such as electric usage, internet connectivity, etc. Electric
meter readings can be stored in the system with various reports to show electric usage and costs.

Work Order & Asset Management

RDP offers an extensive Work
Order and Asset Management system that is extremely
useful for campgrounds. All guest requests for each site can be tracked.
Additionally, all assets such as trucks, golf carts, pool heaters, etc. can be
tracked by VIN, serial or part number.
The Work Order Monitor screen displays the current status of all work orders and
auto-refreshes as work orders are added, changed, or closed. Maintenance personnel
can be automatically notified of new work orders via text message or e-mail to a
mobile device.

Wireless Internet Access
& Billing

High-speed Internet access has gone from a "nice benefit" to a "requirement"
for many campers with luxury RVs. The question is not “if” a campground should
deploy high-speed Internet access, but "how to" do it in a cost effective and profitable
manner. RDP has partnered with
RoomLinx to provide a turnkey solution for
wireless access and billing. Charges for Internet access can be charged by
credit card or posted to the guest folio automatically.

RDP offers mobile device capability designed to improve communication with
guests and employees. Some of these features include guest text messaging,
mobile check-in, work order tracking, and management reporting. These features
work with any mobile-ready device such as iPhone, Droid, iPad, or any other
smart phone or tablet.