UPMC Susquehanna is currently seeking a part-time (20 hour/week) Registered Nurse to work in the Telehealth Triage department at the Divine Providence campus.

This is an excellent opportunity for an experienced Registered Nurse who is interested in working in a non-direct patient care environment, while still delivering superior service and care to patients via telephone!

The Registered Nurse in this position works from a multi-line centralized communication center, offering triage and health information to patients by prioritizing incoming calls based on clinical acuity. Responsible for assessing the needs of the patient, develops a care plan based upon phone triage assessment, and directs patients to the appropriate healthcare provider/facility if required.

Responsibilities:

Actively practice behaviors associated with SH Service Excellence expectations. Smile at and greet everyone enthusiastically, treat everyone with respect, dignity and C.A.R.E. Be an ambassador for Susquehanna Health. Provide the best C.A.R.E. for our patients no matter what.

Assesses patients by eliciting a focused health history.

Assists with statistical data collection

Assume responsibility for personal development and education.

Communicates with other departments and pharmacies regarding patient needs, as necessary.

Incorporate leading/evidence-based practice in quality/safety into every day work. Commit to high quality, safe work; encourage others to have similar standards. Identify processes/systems that could lead to inefficient practices, unsafe conditions, errors or adverse events. Avoid shortcuts to ensure quality and safety measures are not circumvented. Encourage patient and family involvement in processes involving patient safety. Speak up with other service partners to ensure high quality and safety. Report serious events/incidents per policy.

Know and follow all organizational/departmental policies/procedures

Orders labs/testing and schedules appointments with the office as needed

Processes prescription refills

Provides healthcare information to patients through telecommunications media using the nursing process.

Provides healthcare recommendations based on assessment of patient needs using approved protocols.

UPMC VALUES

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.

UPMC Susquehanna is currently seeking a part-time (20 hour/week) Registered Nurse to work in the Telehealth Triage department at the Divine Providence campus.

This is an excellent opportunity for an experienced Registered Nurse who is interested in working in a non-direct patient care environment, while still delivering superior service and care to patients via telephone!

The Registered Nurse in this position works from a multi-line centralized communication center, offering triage and health information to patients by prioritizing incoming calls based on clinical acuity. Responsible for assessing the needs of the patient, develops a care plan based upon phone triage assessment, and directs patients to the appropriate healthcare provider/facility if required.

Responsibilities:

Actively practice behaviors associated with SH Service Excellence expectations. Smile at and greet everyone enthusiastically, treat everyone with respect, dignity and C.A.R.E. Be an ambassador for Susquehanna Health. Provide the best C.A.R.E. for our patients no matter what.

Assesses patients by eliciting a focused health history.

Assists with statistical data collection

Assume responsibility for personal development and education.

Communicates with other departments and pharmacies regarding patient needs, as necessary.

Incorporate leading/evidence-based practice in quality/safety into every day work. Commit to high quality, safe work; encourage others to have similar standards. Identify processes/systems that could lead to inefficient practices, unsafe conditions, errors or adverse events. Avoid shortcuts to ensure quality and safety measures are not circumvented. Encourage patient and family involvement in processes involving patient safety. Speak up with other service partners to ensure high quality and safety. Report serious events/incidents per policy.

Know and follow all organizational/departmental policies/procedures

Orders labs/testing and schedules appointments with the office as needed

Processes prescription refills

Provides healthcare information to patients through telecommunications media using the nursing process.

Provides healthcare recommendations based on assessment of patient needs using approved protocols.

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.