Outstanding level of customer satisfaction

You are here

Outstanding level of customer satisfaction

06.04.2010
| Oddný Björg Halldórsdóttir

Studiosus is a large tour operator/travel agency which sells group tours to destinations all over the world. Every year they send their customers a questionnaire to rate the hotels at which they stay during their tour.

The questionnaire consists of questions concerning the accomodation, service, hygiene, and quality of food. Hotels that score over 95% in aspect, receive this quality award. There were only 2 hotels in Iceland out of over 40 that received this award for 2009 and one of them is our Country Hotel Narfastaðir in the Mývatn area.

It is a great honour to receive this award and we congratulate Rósa, Unnsteinn and Ingi in Narfastaðir. The accommodation in Narfastaðir is in two buildings, 29 rooms with private facilities and 14 rooms with shared facilities. They are conveniently located for sightseeing many of the nature pearls in the north such as Lake Myvatn, Krafla, Hljóðaklettar, Ásbyrgi and Húsavík.