9 Chatbots That Will Take Your Marketing Game to the Next Level

When it comes to online customer service, chatbots are changing up the game. Finding the best chatbot for your website has now become essential.

The first official chatbot was developed in the mid-nineties, and now over two decades later, they have established themselves as one of the go-to features of a modern commercial website. As the technology that powers them becomes increasingly sophisticated, chatbots are being used by an ever-growing number of businesses.

At best services reviews we are always looking to keep our readers one step ahead of the game. For that reason, we have decided to compile this rundown of the best chatbot applications available right now.

Chatbots 101

Chatbots are a type of software built to carry out automated conversations with people who visit websites. As a business owner, they offer you the chance to be there even when you are not there. As a result, chatbots can steer potential prospects through your sales funnel, or assist them with some troubleshooting, and all without the need for costly call center agents.

How do chatbots work?

Chatbots are built around an artificial intelligence program known as NLP or Natural Language Processing. Consequently, they can automatically respond to typed prompts through algorithmic interpretation. In addition, they come pre-programmed with responses that will guide customers in the direction you have instructed them to. The best chatbots are so convincing that it is difficult to distinguish between them and a human.

Chatfuel’s Facebook Messenger bots are renowned in the industry for their sophisticated AI. However, they also come built with easy functionality. In other words, Chatfuel tries to develop software with a user-friendly focus. In addition, their versatile product range means you can set up your chatbot in a number of unique and customized ways.

Using the latest NLP programming to recognize and decipher complex speech patterns and phrases, Chatfuel can also send your clients answers from a database of predefined responses. For example, their Chatbots can be programmed into anything from a customer service advisor or event planner to your own personal avatar. As a result, you can basically make yourself any kind of chatbot you need.

Chatfuel is now kicking it with the big boys, for example, they have recently developed Facebook Messenger chatbots for companies like Adidas, TechCrunch, Lego, and T-Mobile.

Botsify is the ideal platform for those of us who can’t wait to get started already. In other words, the software is super easy to use and requires zero programming experience. As a result, you can create chatbots for apps like Facebook Messenger and Slack without having to look at a single line of code.

One of the great things about Botsify is its ability to seamlessly integrate with other online platforms. Everything from Google Sheets to Shopify is accessible and it also offers a smooth transition from bot to human interaction whenever the customer needs that personal touch.

Increase sales, reduce costs and provide amazing customer support. Sound good? Well, that is what Argentinian techies Aivo promise to do as a part of their communication revolution. Why? Well, Chatbots – to them – are about customer happiness.

With clients such as Visa, Uber, LG, and General Motors, Aivo’s happiness is beginning to spread into some major commercial avenues. They also offer a multitude of services such as live voice and text responses as well as providing a centralized knowledge base for support.

In addition to being everybody’s favorite chat monkey, Mobile Monkey is a full-service mobile agency that was founded by CEO Larry Kim back in 2017. This is a chatbot aimed at those of us who cant speak code. However, this is no chatbot for dummies, there are plenty of excellent and sophisticated features built into the bot software.

The MobileMonkey software is probably best known for its integration with Facebook Messenger but is equally as useful for creating chat blasts, broadcast messages, and drip campaigns. There’s a reason this is one of Neil Patel’s favorite marketing tools.

Started in 2016, Smartloop has burst onto the chatbot scene with a point to prove and a very nice line in point and click conversation builders. They believe in finding a balance between human and AI customer service for the best results.

Easy integration with all major messaging platforms and sophisticated deep-learning technology means that Smartloop allows you to hold relevant conversations with your clients in a wide variety of channels.

Imperson is a bot development and hosting company that develops chatbots that support text, audio, video, AR, and VR. The Imperson organization has teamed with many giants of industry including Disney, Microsoft, Amazon, and National Geographic.

Regular monitoring of your chatbot’s performance allows them to customize their software according to patterned user behavior. This means that Imperson can provide their clients with an advanced analytics dashboard including real-time insights for performance improvement.

Pricing: Imperson does not leave any pricing information on their website. Their pricing varies depending on the service you are looking for and will be agreed upon with a sales agent should you wish to correspond with one.

Pandorabots is home to the winner of the most human-like chatbot in the world! That’s right, their software is a five-time winner of the Loebner Turing Test, an industry award for the most lifelike chatbots.

They have created over 325,000 chatbots and processed over 75 Billion messages, you could say they know what they are talking about. They have offices in San Fran, Tokyo, and London, and offer everything from full service to DIY.

This is a chatbot platform that cedes the initiative to you, the client. If you are looking for an out-of-the-box service this isn’t for you. However, if you are looking to customize your own chatbot experience, it certainly is for you. Meya provides the tools that allow developers to build, train, and host their own chatbots all in the same place.

Meya AI offers a 14-day Free Trial. For their full-service pricing, you must contact their team for a quote.

Key Takeaways

A chatbot is a must-have tool in the modern world of 24/7 customer service and online business. We have laid out all the options and given an overview of what they can offer your company. You will probably fall into one of four categories: A) a large scale business or a small scale business, and B) You either would like to handle the customization of your chatbot yourself, or you want your chatbot to come ready-made. Once you have figured out where you stand on this spectrum it should be an easy choice for you to make.

Samuel Howell has been writing copy since before he could speak, or that's what he likes to tell his readers anyway. This expert blogger and Content Marketer has over ten years of experience creating informative and thought-provoking tech and marketing articles for a wealth of clients. He also writes on health and wellness.