App & Device Support

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How do I get support for my Nike+ FuelBand SE?

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The Nike+ FuelBand SE is currently for sale in the U.S., U.K., Canada, France, Germany and Japan. Full support options are available in these countries. Limited support options are available in some additional countries.

We know that athletes around the world are excited to purchase the Nike+ FuelBand SE, and we want to ensure that current and prospective FuelBand SE users around the world have access to information about the product and support resources, should they need them.

You always have access to our "Get Help" section, which contains FAQs, tutorials, and other resources.

If it is not yet available in your country, we encourage you to exercise caution in purchasing the FuelBand SE. It should only be purchased from an authorized seller in a country where it has been released by Nike. Otherwise, we cannot guarantee the authenticity of the product, and we may not be able to provide a full range of support options should something go wrong with your Nike+ FuelBand SE.