2 comments

joann

Everything is going to 911. I called 911 Christmas Evening for a emergency of a family member falling down the steps with obvious injuries and I was put on “HOLD” the message was we are experiencing a high volume of calls your call will be answered in the order it was received. After speaking to a operator, and waiting 20 minutes, only to find out they dispatched the EMS to the wrong town with the same address, after I had told them multiple times they are always dispatched to the wrong town. then calling back to see where the EMS was the operator could not even tell us what town was dispatched or estimated time of arrival.