Banana Republic Informative - Customer Service at Banana Republic

I like shopping at Banana Republic. I like the fashions and the salespeople are nice for the most part. However, their customer service number to resolve a charge dispute, etc., is the very definition of "voicemail jail". You'll be running around for hours. Also, their stores aren't set up to accept payments of your Banana Republic credit card bill at the store, you have to mail it in, which is a pain.