Usability Testing

Usability testing is the process of evaluating how easy a system is to learn and use.

In practical terms, usability testing ensures that software is user-friendly in regards to ergonomic considerations, screen design, and standardization. Usability evaluations should be conducted early in the software development life-cycle to minimize the impact of changes to the user interface.

Working at ITD

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The Forms Management Program is responsible for maintaining quality state forms. This includes maintaining the state form numbering system, maintaining design standards for state forms quality, designing forms that meet the needs of our customers, eliminating duplicate and bootleg forms, and reviewing and analyzing all forms used in state government.