Our Mission

Over 100 years of combined technician knowledge of all kinds of commercial food equipment including refrigeration

Advanced technology allowing factory trained technicians to see complete service history on your equipment as well as access service documentation, wiring schematics, parts catalogs, and current inventory stocking reports with just a few clicks of the mouse

Our response time is within four hours, 85% of the time, with no additional charge.

Our first call completion rate is 80%

We stock $1MM worth of parts and have relationships with multiple vendors used to acquire special order parts, typically received in two days

Why use Hobart Grand Rapids? If you’re not satisfied with answering these questions, we can help!

What are your business goals this year?

Are you looking to improve efficiency?

Are you looking to cut costs?

Is there a way that we can help you help you reach these goals?

What vendors are you currently using for repairs of your cooking equipment? Refrigeration? Dishwasher?

Would it streamline your kitchen function to have the ability to just call one vendor to solve all of your equipment repair needs?

What challenges are you currently having getting your equipment repaired?

Do you think the technicians working on your equipment are knowledgeable or are you paying for their on the job training?

Is your servicer charging you to come back out to work on the same piece of equipment that is still not functioning properly?