Frequently Asked Questions From Black Cat Mining Customers

Following are the questions we hear more often than most and the answers that go with 'em. If we've missed anything, hit our Contact page and let us know.

Is BlackCatMining.com secure?

Yes. First, our cart is protected by Secure Sockets Layer (SSL) encryption. Data you input is encrypted and protected from prying eyes. Your browser will display a small, closed lock when you hit cart pages that ask for personal information.

Second, upon submission, your credit card information is submitted to the issuing bank of your credit card for approval via a secure gateway provider just like those used when you swipe your card through an electronic card reader at the mall. We do not see your credit card number, nor do we store it.

How long will it take for me to recieve my order?

We generally ship within one to two business days, often shipping the very same day we receive the order, but actual delivery times will depend on the shipping method selected. UPS goes out in the morning and USPS goes out in the afternoon. Orders ship from Oregon.

We are happy to accept payment by check or money order. To pay by check or money order, please go through the normal checkout process up to, but not including the credit card page. Do not enter any credit card information, but instead print the page and include it with your check or money order payable to "Black Cat Mining".

Send to:

Black Cat Mining
710 Rossanley Dr
Medford, OR 97501

We can accept payment by Paypal as well, but Paypal charges higher fees than with credit card payments. Because of these fees, we are forced to charge an additional processing fee of $2.50 on Paypal orders. Please call if you would like to make arrangements - 541-622-8225.

Please expect additional delays with either of these payment options.

Lastly, we accept Visa, MasterCard, American Express and Discover.

Will you be at the Gold & Treasure Shows?

The best answer I can give here is; maybe. We can often be seen wandering around the Salem, OR show and did have a booth in 2009, but we are not regulars at the shows.

Do you have a catalog?

No, we do not. We may eventually produce a catalog, but with the website, store and two growing boys, we haven't had the time to put one together. We will continue to collect for our mailing list however just in case...

Do you carry Product-X?

Most likely, yes. Space for inventory is limited, so we can't keep every product on hand. We can, however, special order items we do not normally carry on the site, so give us a call and we'll see what we can do.

Do you ship overseas?

We ship to the USA and Canada. We are also happy to ship to other countries with payment by wire transfer (no credit cards outside of the USA and Canada).

Do you accept credit cards for payment and which type do you accept and can my shipping agent pick up from your location?

Please do not send form-letter fraud spam. We will not be taken in. We have not won the EU lottery, nor did your banking uncle swindle $16,000,000 out of some Botswanan bank, nor will we pay your phantom shipping company and expect reimbursement when you send your payment. In short, we do not accept fraud...