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Driver's Notebook: Pasadena's European Auto Hause, Up Close

By ANDY VITALICIO

Published : Thursday, June 1, 2017 | 12:13 PM

Audi and VW drivers who love their wheels should get to know European Auto Hause, which has been has been serving Southern California from their Pasadena shop since 2007, repairing and servicing and even performing pre-purchase checks when customers buy these makes either brand new or used.

Fares , who established the shop with partner Sean, says they offer certified service by their “master guild technicians” who are factory trained and ready to provide the highest level of service without the high-end price of dealers.

The founders themselves, who have over 30 years of experience working on Audi and Volkswagen vehicles, are ASE (the National Institute for Automotive Service Excellence) certified. They continue to train as holders of Audi Master Guild Technician certificates from Audi of America, are Audi A8, R8, RS4, RS6 Technician Specialist, and certified Hunter suspension and alignment experts.

From scheduled factory maintenance to brakes, engine and transmission repairs – European Auto Hause does it all.

“We do everything, bumper to bumper, on Audi and Volkswagens, from paint and body work, from engine, from upholstery, from tires – everything basically that you can think of. It’s a one-stop shop for Audis and Volkswagens,” Sean says.

European Auto Hause also uses the state-of-the-art factory scan tool VAS 5054A/6150A and ODIS (Offboard Diagnostic Information System) for the vehicles they service.

For $150, the shop also performs pre-purchase inspections, a key step in the vehicle-buying process, says Sean.

“Did you do pre-purchase inspection? That’s the first question I ask my customers when they bring in their car,” Sean said.

“Every time that I’ve got customers here for pre-purchase inspections, maybe two out of 10 cars, we end up telling the customers to purchase them. We tell them, ‘this car is not worth as much money. You got it at half the price so we can bring it back to speed with the rest of the money that you’re going to spend on it,’ or just don’t buy that car.”

To service vehicles, the shop also offers pickup and delivery, and temporary rental when applicable.

Their service area covers all of Southern California – from Santa Monica to Beverly Hills, Pasadena, Glendora, West Los Angeles, Venice, Westlake Village, San Fernando Valley, La Canada, Burbank and beyond.

European Auto Hause is located at 1599 E. Walnut Street in Pasadena. For more information, call (626) 449-2834 or visit www.europeanautohause.com.