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App available to customers with Digital Banking using compatible iOS and Android devices and a UK or international mobile number in specific countries.

A daily limit of £20,000 applies when sending money to your saved payees for Personal customers and a daily limit of £50,000 will apply for Premier customers, unless you change your existing reference.

Digital Banking available to customers aged 11+ with a Royal Bank account.

What you'll need

Your Digital/Telephone banking PIN and password

Your step-by-step guide:

01

When you call us on 03457 242424 (International +44 (0) 131 549 8888), you will hear an automated menu where you can make a selection based on what you want to do

02

Press 2 – this is the area for transactions and payments, this is the place to pay an individual

03

Follow the steps that you hear on the phone

Top tip: make sure you use a reference that the person can recognise, it might come in handy when they're checking to see that you've paid.

You can use telephone banking when you have registered for Digital Banking, and vice versa. Digital Banking available to customers aged 11+ with a Royal Bank of Scotland account.

What you'll need

Your Royal Bank debit card (so we can check your ID)

Your next steps:

If you need a helping-hand paying your saved payee, you can come into a branch and one of our team will help you. We have hundreds of TechXperts up and down the country ready and waiting to offer a helping hand.

Another way to pay a saved payee is to come into branch and use one of our iPads if available, to access your Digital Banking.

You will need to be registered for Digital Banking, if you are already then you’ll just need your password and PIN to login. If you’re not registered, we can help with that too.