At present, organizations operate in a competitive environment, therefore, it is necessary that among their main goals, continuous improvement and process management be established in order to reach the highest quality. This article presents a automation proposal of the processes of Loan of Equipment Management and Inventory Management through a BPM (Business Process Management) approach, taking as a case study the laboratory of the Faculty of Systems (Lab-FIS), for which was used the IBM BPM suite (International Business Machines). In addition, this work seeks to contribute to the formalization bases of the internal processes handled by the Lab-FIS, due to the fact that the ISO 9001 certification is proposed. The present work is based on the ISEA methodology, which is based on the traditional BPM life cycle and whose focus is continuous improvement. ISEA introduces four original phases: Identification, Simulation, Evaluation and Improvement, three of these phases (Simulation, Evaluation and Improvement) are based on a serious role play and these phases allow the identification and analysis corresponding to the first classical phase of the BPM cycle. The second part describes the automation of the process with IBM BPM approach, and compliance with the steps for the design, implementation and execution of the process. Once the implementation of the process was completed, the functionality tests were performed in which a template was used to order the information provided by the evaluators and in this way improve the system, and a usability test was performed, in which it was analyzed the level of acceptance that the computer system had on the part of the users.