Vodafone Issues Reports Near Birmingham, England

@VodafoneUK @VodafoneGroup @ExperianExperts So upset to have a default on my credit file caused by mistake by Vodaphone! After two conversations and promises it will be removed it’s still there. Im applying for mortgages it’s effecting me big time. Help

@VodafoneUK placed a order online to collect In store (the fort Birmingham) has a email saying the order was ready to pick up, travelled to the store and they said the systems down and don’t know when it’ll be back up (already been down for a week) so I can’t collect the phone.

@VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!

Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤

Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow

So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔

@VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go

@VodafoneUK 2 days without calls and data. Support first fobbed it off ‘a known technical issue’, which turned out to be a lie. Now spent over an hour with ‘technical’ support telling me how to reset network settings and wait 40 minutes for it to work (which it won’t!) 😡

@VodafoneUK hi, I am having problems accessing My account, I can log in but that’s all. Can’t view anything. Tried the email button, saying my number isn’t Vodafone. Yet you have billed me and taken money.

@VodafoneUK made A claim on my phone insurance I have now been sent the wrong hands it twice now and without my phone for two weeks can someone please contact me from the insurance team to resolve this issue

@VodafoneUK I’ve already told people I’m not happy with how much my bill is, but only ever get phone calls about ways to get me to spend more money never deals or savings. guy told me I keep going over my data allowance, and this would be better. I’ve only gone over once in the last 6 months

@VodafoneUK Not really no I’ve have been with you 2 months now have had to call up over 5 times about the service being disconnected all the time paying for something that I can’t use got promised £30 of my next bill that was a lie

Just checked @VodafoneUK still acting like total bullies, 4 months, still marking my credit account incorrectly & ruining my credit score & getting away with it, despite not owing a single penny & no support or compensation for their constant bullying. Avoid Vodafone at all costs

@VodafoneUK you have the worst customer relations department of all UK carriers I’ve used. 15 phone calls each approx 30 mins long and you still haven’t sorted out this faulty phone. Been on hold now for 30 mins. Of to the CAB tomorrow.

@djrichieroberts @VodafoneUK This is why after 24 years with Vodafone and the companies V/poor customer service I left them..on a good note you only have to find 999 contacts because you never gave me yours 🤣🤣

@dmc1305 @VodafoneUK @O2 I was advised to stop using 4G when it doesn't work in Brum and revert to 3G. Cue more faff in settings - and because 3G is dodgy as well, I ended up on 2G! So still hopeless! And I hear O2 has data problems this morning too, according to Sky News...

Vodafone Issues Reports

@VodafoneUK I can’t believe how bad you are at communicating with new customers - awful absolutely awful. All I want is broadband been waiting and waiting and all I get from customer services is lies :)

Dear @idea and @VodafoneUK ,@VodaFoneIND
I am from state uttarakhand from champawat reetha sahib, last six months your service is very poor,, we have many problems in our area, last six days your network is out of work, please do something for your better future, please

@neeleshmisra @VodafoneIN @VodafoneUK @VodafoneGroup @TRAI SirJi, no need to approach lawyer, just talk to their nodal officer (not to any othr official, as they'll try to convince u that u used those servics) if still the issue is not resolved, go to nearest consumer forum, they'll get it sorted. No lawyer required (in most cases)

@VodafoneUK @VodafoneUK Vodafone had now started a new business where they give number to some XX collection company these guys threaten you make sure you pay the bill and one RM(from Vodafone) sits at their center to support. Putting a legal case against you guys.

@daywithhopes @neeleshmisra @VodafoneIN @VodafoneUK @VodafoneGroup @TRAI I faced the same issue. First 3 months and then another month. The customer care staffs say different things on different visits.The idea is to keep delaying. What rubbish is this rule of 4 months before switching to prepaid anyways.