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Customer Team Member - Retail Apprentice in Salford

From career progression and working within your local community to a whole range of financial discounts and benefits. Working at the Co-op isn't your standard retail job.

Job description

Job Description

Level
2 Retail Apprentice – Customer Team Member

(Co-op
Academy students ONLY)

12-15 month
programme

£8.00 per
hour plus benefits

30 hours per
week

Apprenticeships don’t have to be a plan
B to college or university. Our level 2 retail apprenticeship is designed to
help you build your skills and knowledge, continuing your learning beyond the
classroom and kick starting your career.

The programme will last between 12 and
15 months, during which you’ll be learning the fundamentals of retailing in an
exciting and fast paced environment. Alongside the day to day role, you’ll cover
around 11 modules in subjects such as marketing, finance, sales, stock,
customer service and communications. You’ll also have the opportunity to build
on your Maths and English skills too.

It’s really different to school and
college too. You’ll be working 30 hours per week, around 8 of which will be
allocated to learn and complete your studies in your own time. But don’t worry,
we won’t leave you on your own. You’ll be completely supported by both your
store manager and your very own learning coach who’ll help make sure you’re on
track with your learning. You’ll also be earning the same wage as other
colleagues who aren’t on an apprenticeship.

And it doesn’t have to stop there. If
you do decide to go on and achieve further qualifications, once you complete
your level 2 apprenticeship you’ll have the opportunity to join our level 3 or
degree level programmes, helping you to progress up the ladder and continue
your learning here at the Co-op.

What you’ll do:

work 30
hours per week in store as a customer team member (you’ll be paid £8.00 per
hour – higher than your average apprenticeship)

work and
study towards a level 2 retailer apprenticeship, with future opportunities to
work towards a level 3, 4 and even a degree

actively
promote Co-op membership and make a difference to the local community

work on
all areas of the shop, from tills to deliveries; presenting and handling our products
with care

go above
and beyond for customers, supporting them in any way you can

apply
your learnings from the programme to your work in store

use interactive workbooks to support your
development alongside your dedicated coach

This programme will suit people who:

are a current or previous student from one of
our Co-op Academies

are eligible to work in the UK on a full time
and permanent basis

are comfortable and committed to working 30
hours per week across variable
shift patterns including some weekends

are excited to build
a career in retail at Co-op

are willing to be
flexible, both studying and working at the same time

enjoy working as
part of a team

Please note**:
if you currently work for Co-op in our food stores, head to the apprentices
portal on the colleague intranet to see what internal apprenticeship
opportunities are available, and how to apply. If you work for Co-op, but not
in our stores, we’ll be advertising other level 2 opportunities later in the
year. Keep an eye out, or register for job alerts on our careers site.

Why Co-op?

As a Co-op colleague you’ll do work that matters in an organisation
where principles are just as important as profits. You’ll get a competitive rate of pay, premium rates
for any hours worked between 10pm and 6am and if you work on a public holiday
(not including bank holidays). You’ll also get a package that
includes:

a competitive salary

28 days holiday (rising to 32
in line with service)

an annual incentive scheme

discounts on Co-op products and
services

a pension with up to 10% employer
contributions

student discount card

Building an inclusive workplace

We’re actively building diverse teams and welcome applications from
everyone. But simply having a diverse workforce is not enough. We want to
create an inclusive environment, where everyone can contribute their best work
and develop to their full potential. We celebrate our differences, and
recognise the importance of our teams reflecting the communities they serve.

We can make reasonable adjustments to our interview process according to
your needs. And we offer a flexible working environment so you can adjust your
hours to suit your personal circumstances. You can find out more about Co-op
people policies at coop.co.uk/peoplepolicies.

**As part of your application you’ll need to
complete an online assessment. It will take you around 12 minutes to complete
this test.