The true cost of a bank robbery:The average bank robber escapes with relatively small amounts of cash but is the cash representative of the actual loss? Sick leave, workman's compensation claims, loss of goodwill and branch downtime impact financial institutions in ways that far exceed the loss of funds.

The second decade of the new millennium. Cyber and Financial fraud's meteoric rise and the battle to stop it. Learn about what technologies are emerging to counter the threats. Learn how the carders are sell cards online and if your cards are currently available on the most prolific websites.

70% of fraud is discovered by our customers, not our systems. How do we enlist their help and cooperation in our joint efforts to prevent loss? What percentage of your customers have been compromised by keyloggers and other forms of Malware?

11:00 am - Insider Fraud - Are internal fraudsters lurking within your organization. Hear about how one long term Financial Institution employee caused the largest insider cash theft in U.S. banking history and the eventual insolvency and merger of her employer.

12:00 pm - Lunch

1:00 pm - Fraud Metrics - How do you compare to the industry when it compares to fraud losses. Debit and credit fraud? Check Fraud? Internal Fraud? Wire and ACH Fraud?

2:00 pm Financial Institution Security - Who will be the next victim?

A modified version of our full day Robbery and Violence in the Workplace program. If you feel that there aren't enough strategies available to avoid becoming a victim, you need to hear about S.A.F.E.C.A.L.M. and our other tools for preventing violent acts at our branches.

3:00 pm THE TAKEOVER - The worst possible scenario that your staff might face, How to remain emotionally and physically sound is of paramount importance. Our mock robbery exercise might change your mind about the way you currently train your staff.

4:00 pm Post Robbery Staff Support and Investigative Follow-up

The do's and don'ts of post robbery response followup. Your timing and precision can have a positive impact upon the apprehension and the merits of the case for prosecution. Learn about the signs of PTSD displayed by bank tellers as well as some alternatives to treatment.