WEST LOTHIAN'S LEADING BIOMASS SERVICING COMPANY

What we do

We make it possible for commercial and industrial biomass heat and power system owners in West Lothian and throughout the UK to maximise their income from RHI, increase the lifetime of their biomass heating system and minimise breakdown incidents.

We achieve this by providing a suite of biomass services, a proactive approach and award winning service and support from our fast-growing central customer service and biomass technical support line in Leicestershire.

We help West Lothian's biomass owners in three ways: 1. one off biomass repairs, 2. ongoing servicing and maintenance contracts and 3. RHI protection insurance.

WEST LOTHIAN BIOMASS REPAIRS

If you are based in West Lothian and you have a biomass boiler breakdown, we can provide immediate technical support over the phone and, if needed, arrange for a visit from one of our highly trained biomass service engineers in the West Lothian area.

WEST LOTHIAN BIOMASS SERVICE CONTRACTS

If you would like ongoing support, maintenance and servicing for your boiler in West Lothian, you could benefit from one of our biomass service packages which are detailed in the table below.

WEST LOTHIAN BIOMASS BUSINESS SERVICES

We offer a suite of business services to maximise our client's return on investment from their biomass system, including innovative RHI Payment Protection Insurance in partnership with Aston Scott.

BIOMASS SERVICE & MAINTENANCE CONTRACTS FOR WEST LOTHIAN

We have five servicing and maintenance plans for West Lothian based customers. Please note that the details below are indicative. Our quotes are tailored to your exact requirements, taking into account complexity and quantity of biomass and plant room equipment, support and maintenance responsiveness and intensity requirement and exact boiler/plantroom locations in and around West Lothian.

Each of our service contracts can be tailored to meet your specific needs. Check out our Additional Biomass Services page for the bolt-on options we offer to effectively maintain your heating system.

WEST LOTHIAN SERVICE COVERAGE

Our biomass engineers and plantroom service professionals cover the whole of the county of West Lothian including (but not limited to) the following key towns and villages:

Armadale

Ballencrieff

Bathgate

Blackburn

Blackridge

Bridgend

Broxburn

East Calder

Linlithgow

Livingston

Stoneyburn

Whitburn

Blackness

Bo'Ness

Livingstone

South Queensferry

In addition, we have a wide network of professional skilled partners that enable us to provide and extended range of support and services in the above areas.

BENEFITS OF OUR biomass SERVICE CONTRACTS

We have a strong track record of over fifteen years, and more than 250 years of collective experience delivering value to clients in West Lothian and across the UK. Here are seven benefits of working with us:

1

Cost reduction - We have extensive experience in the optimisation of biomass boiler performance, helping businesses in West Lothian save up to 35% on their biomass running costs. You can also join our other customers in West Lothian who enjoy generous percentage discounts on spare parts and labour under our tiered service plans.

2

RHI payments - We help our clients in West Lothian and across the UK to meet all of OFGEM’s RHI service eligibility requirements to successfully claim RHI.

3

Reliability - Prevent boiler and system issues through remote monitoring (identifying and solving problems before they materialise into breakdowns) and planned preventative maintenance (with planned site visits to boiler and plant room sites in the West Lothian area.

4

Longevity - Ensures West Lothian's biomass-based heat and power systems run efficiently for longer by using only approved, genuine parts fitted by accredited heating specialists in the West Lothian area.

5

6

Priority Scheduling - Guarantees a convenient pre-holed service visit to your plant room in the West Lothian area and gives you priority access to labour in the event of a breakdown occurrence.

7

Technical Phone Support - Before we even dispatch a local West Lothian service engineer, you will receive quick access to expert technical biomass support over the phone, from one of our experienced central biomass specialists to resolve your system's issues.