The extent to which the media reports have responsibly informed the public is disputed. In January 2014, Obama said that "the sensational way in which these disclosures have come out has often shed more heat than light"[23] and critics such as Sean Wilentz have noted that many of the Snowden documents released do not concern domestic surveillance.[24] In its first assessment of these disclosures, the Pentagon concluded that Snowden committed the biggest "theft" of U.S. secrets in the history of the United States.[25] Sir David Omand, a former director of GCHQ, described Snowden's disclosure as the "most catastrophic loss to British intelligence ever".[26]

"Taken together, the revelations have brought to light a global surveillance system that cast off many of its historical restraints after the attacks of Sept. 11, 2001. Secret legal authorities empowered the NSA to sweep in the telephone, Internet and location records of whole populations."

The disclosure revealed specific details of the NSA's close cooperation with U.S. federal agencies such as the Federal Bureau of Investigation (FBI)[28][29] and the Central Intelligence Agency (CIA)[30][31] in addition to the agency's previously undisclosed financial payments to numerous commercial partners and telecommunications companies,[32][33][34] as well as its previously undisclosed relationships with international partners such as Britain,[35][36] France[12][37] Germany,[5][38] and its secret treaties with foreign governments that were recently established for sharing intercepted data of each other's citizens.[7][39][40][41] The disclosures were made public over the course of several months since June 2013, by the press in several nations from the trove leaked by the former NSA contractor Edward J. Snowden,[42] who obtained the trove while working for Booz Allen Hamilton.[2]

The NSA was also getting data directly from telecommunications companies codenamed Artifice, Lithium, Serenade, SteelKnight, and X. The real identities of the companies behind these codenames were not included in the Snowden document dump because they were protected as Exceptionally Controlled Information which prevents wide circulation even to those (like Snowden) who otherwise have the necessary security clearance.[65][66]

As a contractor of the NSA, Snowden was granted access to U.S. government documents along with top secret documents of several allied governments, via the exclusive Five Eyes network.[69] Snowden claims that he is currently not in physical possession of any of these documents, after having surrendered all copies to the journalists he met in Hong Kong.[70]

In the aftermath of Snowden's revelations, The Pentagon concluded that Snowden committed the biggest theft of U.S. secrets in the history of the United States.[25] In Australia, the coalition government described the leaks as the most damaging blow dealt to Australian intelligence in history.[43] Sir David Omand, a former director of GCHQ, described Snowden's disclosure as the "most catastrophic loss to British intelligence ever".[26]

In May 2013, Snowden went on temporary leave from his position at the NSA, citing the pretext of receiving treatment for his epilepsy. Towards the end of May, he traveled to Hong Kong.[90][91] Greenwald, Poitras and the Guardian's defence and intelligence correspondent Ewen MacAskill flew to Hong Kong to meet Snowden.

After the U.S.-based editor of The Guardian, Janine Gibson, held several meetings in New York City, it was decided that Greenwald, Poitras and the Guardian's defence and intelligence correspondent Ewen MacAskill would fly to Hong Kong to meet Snowden. On June 5, in the first media report based on the leaked material,[92]The Guardian exposed a top secret court order showing that the NSA had collected phone records from over 120 million Verizon subscribers.[93] Under the order, the numbers of both parties on a call, as well as the location data, unique identifiers, time of call, and duration of call were handed over to the FBI, which turned over the records to the NSA.[93] According to The Wall Street Journal, the Verizon order is part of a controversial data program, which seeks to stockpile records on all calls made in the U.S., but does not collect information directly from T-Mobile US and Verizon Wireless, in part because of their foreign ownership ties.[94]

On June 6, 2013, the second media disclosure, the revelation of the PRISM surveillance program (which collects the e-mail, voice, text and video chats of foreigners and an unknown number of Americans from Microsoft, Google, Facebook, Yahoo, Apple and other tech giants),[95][96][97][98] was published simultaneously by The Guardian and The Washington Post.[86][99]

Slide from a 2008 NSA presentation about XKeyscore, showing a worldmap with the locations of XKeyscore servers

From 2001 to 2011, the NSA collected vast amounts of metadata records detailing the email and internet usage of Americans via Stellar Wind,[111] which was later terminated due to operational and resource constraints. It was subsequently replaced by newer surveillance programs such as ShellTrumpet, which "processed its one trillionth metadata record" by the end of December 2012.[112]

The NSA follows specific procedures to target non-U.S. persons[113] and to minimize data collection from U.S. persons.[114] These court-approved policies allow the NSA to:[115][116]

keep data that could potentially contain details of U.S. persons for up to five years;

retain and make use of "inadvertently acquired" domestic communications if they contain usable intelligence, information on criminal activity, threat of harm to people or property, are encrypted, or are believed to contain any information relevant to cybersecurity;

access the content of communications gathered from "U.S. based machine[s]" or phone numbers in order to establish if targets are located in the U.S., for the purposes of ceasing further surveillance.

According to Boundless Informant, over 97 billion pieces of intelligence were collected over a 30-day period ending in March 2013. Out of all 97 billion sets of information, about 3 billion data sets originated from U.S. computer networks[117] and around 500 million metadata records were collected from German networks.[118]

In August 2013, it was revealed that the Bundesnachrichtendienst (BND) of Germany transfers massive amounts of metadata records to the NSA.[119]

Der Spiegel disclosed that Germany is the most targeted country of the 27 members of the European Union due to the NSA systematic monitoring and storage of Germany's telephone and Internet connection data. According to the magazine the NSA stores data from around half a billion communications connections in Germany each month. This data includes telephone calls, emails, mobile-phone text messages and chat transcripts.[120]

On June 11, 2013, The Guardian published a snapshot of the NSA's global map of electronic data collection for the month of March 2013. Known as the Boundless Informant, the program is used by the NSA to track the amount of data being analyzed over a specific period of time. The color scheme ranges from green (least subjected to surveillance) through yellow and orange to red (most surveillance). Outside the Middle East, only China, Germany, India, Kenya, Colombia, the United Kingdom, and the United States are colored orange or yellow

The NSA gained massive amounts of information captured from the monitored data traffic in Europe. For example, in December 2013, the NSA gathered on an average day metadata from some 15 million telephone connections and 10 million Internet datasets. The NSA also monitored the European Commission in Brussels and monitored EU diplomatic Facilities in Washington and at the United Nations by placing bugs in offices as well as infiltrating computer networks.[121]

The U.S. government made as part of its UPSTREAM data collection program deals with companies to ensure that it had access to and hence the capability to surveil undersea fiber-optic cables which deliver e-mails, Web pages, other electronic communications and phone calls from one continent to another at the speed of light.[122][123]

According to the Brazilian newspaper O Globo, the NSA spied on millions of emails and calls of Brazilian citizens,[124][125] while Australia and New Zealand have been involved in the joint operation of the NSA's global analytical system XKeyscore.[126][127] Among the numerous allied facilities contributing to XKeyscore are four installations in Australia and one in New Zealand:

According to Edward Snowden, the NSA has established secret intelligence partnerships with many Western governments.[127] The Foreign Affairs Directorate (FAD) of the NSA is responsible for these partnerships, which, according to Snowden, are organized such that foreign governments can "insulate their political leaders" from public outrage in the event that these global surveillance partnerships are leaked.[129]

In an interview published by Der Spiegel, Snowden accused the NSA of being "in bed together with the Germans".[130] The NSA granted the German intelligence agencies BND (foreign intelligence) and BfV (domestic intelligence) access to its controversial XKeyscore system.[131] In return, the BND turned over copies of two systems named Mira4 and Veras, reported to exceed the NSA's SIGINT capabilities in certain areas.[5] Every day, massive amounts of metadata records are collected by the BND and transferred to the NSA via the Bad Aibling Station near Munich, Germany.[5] In December 2012 alone, the BND handed over 500 million metadata records to the NSA.[132][133]

In a document dated January 2013, the NSA acknowledged the efforts of the BND to undermine privacy laws:

"The BND has been working to influence the German government to relax interpretation of the privacy laws to provide greater opportunities of intelligence sharing".[133]

According to an NSA document dated April 2013, Germany has now become the NSA's "most prolific partner".[133] Under a section of a separate document leaked by Snowden titled "Success Stories", the NSA acknowledged the efforts of the German government to expand the BND's international data sharing with partners:

"The German government modifies its interpretation of the G-10 privacy law … to afford the BND more flexibility in sharing protected information with foreign partners."[50]

In addition, the German government was well aware of the PRISM surveillance program long before Edward Snowden made details public. According to Angela Merkel's spokesman Steffen Seibert, there are two separate PRISM programs – one is used by the NSA and the other is used by NATO forces in Afghanistan.[134] The two programs are "not identical".[134]

The Guardian revealed further details of the NSA's XKeyscore tool, which allows government analysts to search through vast databases containing emails, online chats and the browsing histories of millions of individuals without prior authorization.[135][136][137] Microsoft "developed a surveillance capability to deal" with the interception of encrypted chats on Outlook.com, within five months after the service went into testing. NSA had access to Outlook.com emails because "Prism collects this data prior to encryption."[47]

In addition, Microsoft worked with the FBI to enable the NSA to gain access to its cloud storage service SkyDrive. An internal NSA document dating from August 3, 2012 described the PRISM surveillance program as a "team sport".[47]

Even if there is no reason to suspect U.S. citizens of wrongdoing, the CIA's National Counterterrorism Center is allowed to examine federal government files for possible criminal behavior. Previously the NTC was barred to do so, unless a person was a terror suspect or related to an investigation.[138]

Snowden also confirmed that Stuxnet was cooperatively developed by the United States and Israel.[139] In a report unrelated to Edward Snowden, the French newspaper Le Monde revealed that France's DGSE was also undertaking mass surveillance, which it described as "illegal and outside any serious control".[140][141]

Telecommunication companies who participated were "forced" to do so and had "no choice in the matter".[143] Some of the companies were subsequently paid by GCHQ for their participation in the infiltration of the cables.[143] According to the SZ, GCHQ has access to the majority of internet and telephone communications flowing throughout Europe, can listen to phone calls, read emails and text messages, see which websites internet users from all around the world are visiting. It can also retain and analyse nearly the entire European internet traffic.[143]

GCHQ is collecting all data transmitted to and from the United Kingdom and Northern Europe via the undersea fibre optic telecommunications cable SEA-ME-WE 3. The Security and Intelligence Division (SID) of Singapore co-operates with Australia in accessing and sharing communications carried by the SEA-ME-WE-3 cable. The Australian Signals Directorate (ASD) is also in a partnership with British, American and Singaporean intelligence agencies to tap undersea fibre optic telecommunications cables that link Asia, the Middle East and Europe and carry much of Australia's international phone and internet traffic.[144]

The U.S. runs a top-secret surveillance program known as the Special Collection Service (SCS), which is based in over 80 U.S. consulates and embassies worldwide.[145][146] The NSA hacked the United Nations' video conferencing system in Summer 2012 in violation of a UN agreement.[145][146]

The NSA is not just intercepting the communications of Americans who are in direct contact with foreigners targeted overseas, but also searching the contents of vast amounts of e-mail and text communications into and out of the country by Americans who mention information about foreigners under surveillance.[147] It also spied on the Al Jazeera and gained access to its internal communications systems.[148]

The NSA has built a surveillance network that has the capacity to reach roughly 75% of all U.S. Internet traffic.[149][150][151] U.S. Law-enforcement agencies use tools used by computer hackers to gather information on suspects.[152][153] An internal NSA audit from May 2012 identified 2776 incidents i.e. violations of the rules or court orders for surveillance of Americans and foreign targets in the U.S. in the period from April 2011 through March 2012, while U.S. officials stressed that any mistakes are not intentional.[154][155][156][157][158][159][160]

The FISA Court that is supposed to provide critical oversight of the U.S. government's vast spying programs has limited ability to do so and it must trust the government to report when it improperly spies on Americans.[161] A legal opinion declassified on August 21, 2013, revealed that the NSA intercepted for three years as many as 56,000 electronic communications a year of Americans not suspected of having links to terrorism, before FISA court that oversees surveillance found the operation unconstitutional in 2011.[162][163][164][165][166] Under the Corporate Partner Access project, major U.S. telecommunications providers receive hundreds of millions of dollars each year from the NSA.[167] Voluntary cooperation between the NSA and the providers of global communications took off during the 1970s under the cover name BLARNEY.[167]

A letter drafted by the Obama administration specifically to inform Congress of the government's mass collection of Americans' telephone communications data was withheld from lawmakers by leaders of the House Intelligence Committee in the months before a key vote affecting the future of the program.[168][169]

The NSA paid GCHQ over £100 Million between 2009 and 2012, in exchange for these funds GCHQ "must pull its weight and be seen to pull its weight." Documents referenced in the article explain that the weaker British laws regarding spying are "a selling point" for the NSA. GCHQ is also developing the technology to "exploit any mobile phone at any time."[170] The NSA has under a legal authority a secret backdoor into its databases gathered from large Internet companies enabling it to search for U.S. citizens' email and phone calls without a warrant.[171][172]

The Privacy and Civil Liberties Oversight Board urged the U.S. intelligence chiefs to draft stronger US surveillance guidelines on domestic spying after finding that several of those guidelines have not been updated up to 30 years.[173][174] U.S. intelligence analysts have deliberately broken rules designed to prevent them from spying on Americans by choosing to ignore so-called "minimisation procedures" aimed at protecting privacy[175][176] and used the NSA's agency's enormous eavesdropping power to spy on love interests.[177]

After the U.S. Foreign Secret Intelligence Court ruled in October 2011 that some of the NSA's activities were unconstitutional, the agency paid millions of dollars to major internet companies to cover extra costs incurred in their involvement with the PRISM surveillance program.[178]

In 2013, it was further revealed that the NSA had made a £17.2 million financial contribution to the project, which is capable of vacuuming signals from up to 200 fibre-optic cables at all physical points of entry into Great Britain.[180]

The Guardian and The New York Times reported on secret documents leaked by Snowden showing that the NSA has been in "collaboration with technology companies" as part of "an aggressive, multipronged effort" to weaken the encryption used in commercial software, and GCHQ has a team dedicated to cracking "Hotmail, Google, Yahoo and Facebook" traffic.[181][182][183][184][185][186]

Germany's domestic security agency Bundesverfassungsschutz (BfV) systematically transfers the personal data of German residents to the NSA, CIA and seven other members of the United States Intelligence Community, in exchange for information and espionage software.[187][188][189] Israel, Sweden and Italy are also cooperating with American and British intelligence agencies. Under a secret treaty codenamed "Lustre", French intelligence agencies transferred millions of metadata records to the NSA.[63][64][190][191]

The Obama Administration secretly won permission from the Foreign Intelligence Surveillance Court in 2011 to reverse restrictions on the National Security Agency's use of intercepted phone calls and e-mails, permitting the agency to search deliberately for Americans' communications in its massive databases. The searches take place under a surveillance program Congress authorized in 2008 under Section 702 of the Foreign Intelligence Surveillance Act. Under that law, the target must be a foreigner "reasonably believed" to be outside the United States, and the court must approve the targeting procedures in an order good for one year. But a warrant for each target would thus no longer be required. That means that communications with Americans could be picked up without a court first determining that there is probable cause that the people they were talking to were terrorists, spies or "foreign powers." The FISC extended the length of time that the NSA is allowed to retain intercepted U.S. communications from five years to six years with an extension possible for foreign intelligence or counterintelligence purposes. Both measures were done without public debate or any specific authority from Congress.[192]

A special branch of the NSA called "Follow the Money" (FTM) monitors international payments, banking and credit card transactions and later stores the collected data in the NSA's own financial databank "Tracfin".[193] The NSA monitored the communications of Brazil's president Dilma Rousseff and her top aides.[194] The agency also spied on Brazil's oil firm Petrobras as well as French diplomats, and gained access to the private network of the Ministry of Foreign Affairs of France and the SWIFT network.[195]

In the United States, the NSA uses the analysis of phone call and e-mail logs of American citizens to create sophisticated graphs of their social connections that can identify their associates, their locations at certain times, their traveling companions and other personal information.[196] The NSA routinely shares raw intelligence data with Israel without first sifting it to remove information about U.S. citizens.[7][197]

In an effort codenamed GENIE, computer specialists can control foreign computer networks using "covert implants," a form of remotely transmitted malware on tens of thousands of devices annually.[198][199][200][201] As worldwide sales of smartphones began exceeding those of feature phones, the NSA decided to take advantage of the smartphone boom. This is particularly advantageous because the smartphone combines a myriad of data that would interest an intelligence agency, such as social contacts, user behavior, interests, location, photos and credit card numbers and passwords.[202]

An internal NSA report from 2010 stated that the spread of the smartphone has been occurring "extremely rapidly"—developments that "certainly complicate traditional target analysis."[202] According to the document, the NSA has set up task forces assigned to several smartphone manufacturers and operating systems, including Apple Inc.'s iPhone and iOS operating system, as well as Google's Android mobile operating system.[202] Similarly, Britain's GCHQ assigned a team to study and crack the BlackBerry.[202]

An NSA presentation called "Your target is using a BlackBerry? Now what?" shows an intercepted Mexican government e-mail.

Under the heading "iPhone capability", the document notes that there are smaller NSA programs, known as "scripts", that can perform surveillance on 38 different features of the iOS 3 and iOS 4 operating systems. These include the mapping feature, voicemail and photos, as well as Google Earth, Facebook and Yahoo! Messenger.[202]

On September 9, 2013, an internal NSA presentation on iPhone Location Services was published by Der Spiegel. One slide shows scenes from Apple's 1984-themed television commercial alongside the words "Who knew in 1984..."; another shows Steve Jobs holding an iPhone, with the text "...that this would be big brother..."; and a third shows happy consumers with their iPhones, completing the question with "...and the zombies would be paying customers?"[203]

On October 4, 2013, The Washington Post and The Guardian jointly reported that the NSA and GCHQ had made repeated attempts to spy on anonymous Internet users who have been communicating in secret via the anonymity network Tor. Several of these surveillance operations involved the implantation of malicious code into the computers of Tor users who visit particular websites. The NSA and GCHQ had partly succeeded in blocking access to the anonymous network, diverting Tor users to insecure channels. The government agencies were also able to uncover the identity of some anonymous Internet users.[204][205][206][207][208][209][210][211][212]

The Australian Federal Government knew about the PRISM surveillance program months before Edward Snowden made details public.[215][216]

The NSA gathered hundreds of millions of contact lists from personal e-mail and instant messaging accounts around the world. The agency did not target individuals. Instead it collected contact lists in large numbers that amount to a sizable fraction of the world’s e-mail and instant messaging accounts. Analysis of that data enables the agency to search for hidden connections and to map relationships within a much smaller universe of foreign intelligence targets.[217][218][219][220]

The NSA monitored the public email account of former Mexican president Felipe Calderón (thus gaining access to the communications of high-ranking cabinet members), the emails of several high-ranking members of Mexico's security forces and text and the mobile phone communication of current Mexican president Enrique Peña Nieto.[221][222] The NSA tries to gather cellular and landline phone numbers—often obtained from American diplomats—for as many foreign officials as possible. The contents of the phone calls are stored in computer databases that can regularly be searched using keywords.[223][224]

The NSA has been monitoring telephone conversations of 35 world leaders.[225] The U.S. government's first public acknowledgment that it tapped the phones of world leaders was reported on October 28, 2013, by the Wall Street Journal after an internal U.S. government review turned up NSA monitoring of some 35 world leaders.[226]GCHQ has tried to keep its mass surveillance program a secret because it feared a "damaging public debate" on the scale of its activities which could lead to legal challenges against them.[227]

The Guardian revealed that the NSA had been monitoring telephone conversations of 35 world leaders after being given the numbers by an official in another U.S. government department. A confidential memo revealed that the NSA encouraged senior officials in such Departments as the White House, State and The Pentagon, to share their "Rolodexes" so the agency could add the telephone numbers of leading foreign politicians to their surveillance systems. Reacting to the news, German leader Angela Merkel, arriving in Brussels for an EU summit, accused the U.S. of a breach of trust, saying: "We need to have trust in our allies and partners, and this must now be established once again. I repeat that spying among friends is not at all acceptable against anyone, and that goes for every citizen in Germany."[225] The NSA collected in 2010 data on ordinary Americans' cellphone locations, but later discontinued it because it had no "operational value."[228]

The mobile phone of German Chancellor Angela Merkel might have been tapped by U.S. intelligence.[234][235][236][237][238][239][240] According to the Spiegel this monitoring goes back to 2002[241][242][243] and ended in the summer of 2013,[226] while The New York Times reported that Germany has evidence that the NSA's surveillance of Merkel began during George W. Bush's tenure.[244] After learning from Der Spiegel magazine that the NSA has been listening in to her personal mobile phone, Merkel compared the snooping practices of the NSA with those of the Stasi.[245] It was reported in March 2014, by Der Spiegel that Merkel had also been placed on an NSA surveillance list alongside 122 other world leaders.[246]

A highly sensitive signals intelligence collection program known as Stateroom involves the interception of radio, telecommunications and internet traffic. It is operated out of the diplomatic missions of the Five Eyes (Australia, Britain, Canada, New Zealand, United States) in numerous locations around the world. The program conducted at U.S. diplomatic missions is run in concert by the U.S. intelligence agencies NSA and CIA in a joint venture group called "Special Collection Service" (SCS), whose members work undercover in shielded areas of the American Embassies and Consulates, where they are officially accredited as diplomats and as such enjoy special privileges. Under diplomatic protection, they are able to look and listen unhindered. The SCS for example used the American Embassy near the Brandenburg Gate in Berlin to monitor communications in Germany's government district with its parliament and the seat of the government.[240][248][249][250]

Under the Stateroom surveillance programme, Australia operates clandestine surveillance facilities to intercept phone calls and data across much of Asia.[249][251]

In France, the NSA targeted people belonging to the worlds of business, politics or French state administration. The NSA monitored and recorded the content of telephone communications and the history of the connections of each target i.e. the metadata.[252][253] The actual surveillance operation was performed by French intelligence agencies on behalf of the NSA.[63][254] The cooperation between France and the NSA was confirmed by the Director of the NSA, Keith B. Alexander, who asserted that foreign intelligence services collected phone records in "war zones" and "other areas outside their borders" and provided them to the NSA.[255]

The French newspaper Le Monde also disclosed new PRISM and Upstream slides (See Page 4, 7 and 8) coming from the "PRISM/US-984XN Overview" presentation.[256]

In Spain, the NSA intercepted the telephone conversations, text messages and emails of millions of Spaniards, and spied on members of the Spanish government.[257] Between December 10, 2012 and January 8, 2013, the NSA collected metadata on 60 million telephone calls in Spain.[258]

According to documents leaked by Snowden, the surveillance of Spanish citizens was jointly conducted by the NSA and the intelligence agencies of Spain.[259][260]

On October 4, 2013, The Washington Post published a PowerPoint presentation leaked by Snowden, showing how the NSA had compromised the Tor encrypted network that is being employed by hundreds of thousands of people to circumvent "nation state internet policies". By secretly exploiting a JavaScriptplug-in, the NSA was able to uncover the identities of various anonymous Internet users such as dissidents, terrorists, and other targets

The New York Times reported that the NSA carries out an eavesdropping effort, dubbed Operation Dreadnought, against the Iranian leader Ayatollah Ali Khamenei. During his 2009 visit to Iranian Kurdistan, the agency collaborated with GCHQ and the U.S.'s National Geospatial-Intelligence Agency, collecting radio transmissions between aircraft and airports, examining Khamenei's convoy with satellite imagery, and enumerating military radar stations. According to the story, an objective of the operation is "communications fingerprinting": the ability to distinguish Khamenei's communications from those of other people in Iran.[261]

The same story revealed an operation code-named Ironavenger, in which the NSA intercepted e-mails sent between a country allied with the United States and the government of "an adversary". The ally was conducting a spear-phishing attack: its e-mails contained malware. The NSA gathered documents and login credentials belonging to the enemy country, along with knowledge of the ally's capabilities for attacking computers.[261]

According to the British newspaper The Independent, the British intelligence agency GCHQ maintains a listening post on the roof of the British Embassy in Berlin that is capable of intercepting mobile phone calls, wi-fi data and long-distance communications all over the German capital, including adjacent government buildings such as the Reichstag (seat of the German parliament) and the Chancellery (seat of Germany's head of government) clustered around the Brandenburg Gate.[262]

Operating under the code-name "Quantum Insert", GCHQ set up a fake website masquerading as LinkedIn, a social website used for professional networking, as part of its efforts to install surveillance software on the computers of the telecommunications operator Belgacom.[263][264][265] In addition, the headquarters of the oil cartel OPEC were infiltrated by GCHQ as well as the NSA, which bugged the computers of nine OPEC employees and monitored the General Secretary of OPEC.[263]

For more than three years GCHQ has been using an automated monitoring system code-named "Royal Concierge" to infiltrate the reservation systems of at least 350 prestigious hotels in many different parts of the world in order to target, search and analyze reservations to detect diplomats and government officials.[266] First tested in 2010, the aim of the "Royal Concierge" is to track down the travel plans of diplomats, and it is often supplemented with surveillance methods related to human intelligence (HUMINT). Other covert operations include the wiretapping of room telephones and fax machines used in targeted hotels as well as the monitoring of computers hooked up to the hotel network.[266]

Carrying the title "3G impact and update", a classified presentation leaked by Snowden revealed the attempts of the ASD/DSD to keep up to pace with the rollout of 3G technology in Indonesia and across Southeast Asia. The ASD/DSD motto placed at the bottom of each page reads: "Reveal their secrets—protect our own."[268]

Under a secret deal approved by British intelligence officials, the NSA has been storing and analyzing the internet and email records of UK citizens since 2007. The NSA also proposed in 2005 a procedure for spying on the citizens of the UK and other Five-Eyes nations alliance, even where the partner government has explicitly denied the U.S. permission to do so. Under the proposal, partner countries must neither be informed about this particular type of surveillance, nor the procedure of doing so.[39]

Towards the end of November, The New York Times released an internal NSA report outlining the agency's efforts to expand its surveillance abilities.[269] The five-page document asserts that the law of the United States has not kept up with the needs of the NSA to conduct mass surveillance in the "golden age" of signals intelligence, but there are grounds for optimism because, in the NSA's own words:

"The culture of compliance, which has allowed the American people to entrust NSA with extraordinary authorities, will not be compromised in the face of so many demands, even as we aggressively pursue legal authorities..."[270]

The report, titled "SIGINT Strategy 2012–2016", also said that the U.S. will try to influence the "global commercial encryption market" through "commercial relationships", and emphasized the need to "revolutionize" the analysis of its vast data collection to "radically increase operational impact".[269]

On November 23, 2013, the Dutch newspaper NRC Handelsblad reported that the Netherlands was targeted by U.S. intelligence agencies in the immediate aftermath of World War II. This period of surveillance lasted from 1946 to 1968, and also included the interception of the communications of other European countries including Belgium, France, West Germany and Norway.[271] The Dutch Newspaper also reported that NSA infected more than 50,000 computer networks worldwide, often covertly, with malicious spy software, sometimes in cooperation with local authorities, designed to steal sensitive information.[42][272]

According to the classified documents leaked by Snowden, the Australian Signals Directorate (ASD), formerly known as the Defence Signals Directorate, had offered to share intelligence information it had collected with the other intelligence agencies of the UKUSA Agreement. Data shared with foreign countries include "bulk, unselected, unminimised metadata" it had collected. The ASD provided such information on the condition that no Australian citizens were targeted. At the time the ASD assessed that "unintentional collection [of metadata of Australian nationals] is not viewed as a significant issue". If a target was later identified as being an Australian national, the ASD was required to be contacted to ensure that a warrant could be sought. Consideration was given as to whether "medical, legal or religious information" would be automatically treated differently to other types of data, however a decision was made that each agency would make such determinations on a case-by-case basis.[273] Leaked material does not specify where the ASD had collected the intelligence information from, however Section 7(a) of the Intelligence Services Act 2001 (Commonwealth) states that the ASD's role is "...to obtain intelligence about the capabilities, intentions or activities of people or organisations outside Australia...".[274] As such, it is possible ASD's metadata intelligence holdings was focused on foreign intelligence collection and was within the bounds of Australian law.

The Washington Post revealed that the NSA has been tracking the locations of mobile phones from all over the world by tapping into the cables that connect mobile networks globally and that serve U.S. cellphones as well as foreign ones. In the process of doing so, the NSA collects more than five billion records of phone locations on a daily basis. This enables NSA analysts to map cellphone owners' relationships by correlating their patterns of movement over time with thousands or millions of other phone users who cross their paths.[275][276][277][278][279][280][281][282]

The Washington Post also reported that both GCHQ and the NSA make use of location data and advertising tracking files generated through normal internet browsing (with cookies operated by Google, known as "Pref") to pinpoint targets for government hacking and to bolster surveillance.[283][284][285]

The Norwegian Intelligence Service (NIS), which cooperates with the NSA, has gained access to Russian targets in the Kola Peninsula and other civilian targets. In general, the NIS provides information to the NSA about "Politicians", "Energy" and "Armament".[286] A top secret memo of the NSA lists the following years as milestones of the Norway–United States of America SIGINT agreement, or NORUS Agreement:

1952 – Informal starting year of cooperation between the NIS and the NSA[287]

The NSA considers the NIS to be one of its most reliable partners. Both agencies also cooperate to crack the encryption systems of mutual targets. According to the NSA, Norway has made no objections to its requests from the NIS.[287]

On December 5, Sveriges Television reported the National Defence Radio Establishment (FRA) has been conducting a clandestine surveillance operation in Sweden, targeting the internal politics of Russia. The operation was conducted on behalf of the NSA, receiving data handed over to it by the FRA.[288][289] The Swedish-American surveillance operation also targeted Russian energy interests as well as the Baltic states.[290] As part of the UKUSA Agreement, a secret treaty was signed in 1954 by Sweden with the United States, the United Kingdom, Canada, Australia and New Zealand, regarding collaboration and intelligence sharing.[291]

As a result of Snowden's disclosures, the notion of Swedish neutrality in international politics was called into question.[citation needed] In an internal document dating from the year 2006, the NSA acknowledged that its "relationship" with Sweden is "protected at the TOP SECRET level because of that nation's political neutrality."[292] Specific details of Sweden's cooperation with members of the UKUSA Agreement include:

The FRA has been granted access to XKeyscore, an analytical database of the NSA.[293]

Since January 2013, a counterterrorism analyst of the NSA has been stationed in the Swedish capital of Stockholm[52]

The NSA, GCHQ and the FRA signed an agreement in 2004 that allows the FRA to directly collaborate with the NSA without having to consult GCHQ.[52] About five years later, the Riksdag passed a controversial legislative change, briefly allowing the FRA to monitor both wireless and cable bound signals passing the Swedish border without a court order,[294] while also introducing several provisions designed to protect the privacy of individuals, according to the original proposal.[295] This legislation was amended 11 months later,[296] in an effort to strengthen protection of privacy by making court orders a requirement, and by imposing several limits on the intelligence-gathering.[297][298][299]

During the 2010 G-20 Toronto summit, the U.S. embassy in Ottawa was transformed into a security command post during a six-day spying operation that was conducted by the NSA and closely coordinated with the Communications Security Establishment Canada (CSEC). The goal of the spying operation was, among others, to obtain information on international development, banking reform, and to counter trade protectionism to support "U.S. policy goals."[301] On behalf of the NSA, the CSEC has set up covert spying posts in 20 countries around the world.[10]

The NSA has cracked the most commonly used cellphone encryption technology, A5/1. According to a classified document leaked by Snowden, the agency can "process encrypted A5/1" even when it has not acquired an encryption key.[307] In addition, the NSA uses various types of cellphone infrastructure, such as the links between carrier networks, to determine the location of a cellphone user tracked by Visitor Location Registers.[308]

US district court judge for the District of Columbia, Richard Leon, declared[309][310][311][312][313][314] on December 16, 2013, that the mass collection of metadata of Americans' telephone records by the National Security Agency probably violates the fourth amendment prohibition of unreasonable searches and seizures.[315] Leon granted the request for a preliminary injunction that blocks the collection of phone data for two private plaintiffs (Larry Klayman, a conservative lawyer, and Charles Strange, father of a cryptologist killed in Afghanistan when his helicopter was shot down in 2011)[316] and ordered the government to destroy any of their records that have been gathered. But the judge stayed action on his ruling pending a government appeal, recognizing in his 68-page opinion the "significant national security interests at stake in this case and the novelty of the constitutional issues."[315]

However federal judge William H. Pauley III in New York City ruled[317] the U.S. government's global telephone data-gathering system is needed to thwart potential terrorist attacks, and that it can only work if everyone's calls are swept in. U.S. District Judge Pauley also ruled that Congress legally set up the program and that it does not violate anyone's constitutional rights. The judge also concluded that the telephone data being swept up by NSA did not belong to telephone users, but to the telephone companies. He further ruled that when NSA obtains such data from the telephone companies, and then probes into it to find links between callers and potential terrorists, this further use of the data was not even a search under the Fourth Amendment. He also concluded that the controlling precedent is Smith v. Maryland: "Smith's bedrock holding is that an individual has no legitimate expectation of privacy in information provided to third parties," Judge Pauley wrote.[318][319][320][321] The American Civil Liberties Union declared on January 2, 2012 that it will appeal Judge Pauley's ruling that NSA bulk the phone record collection is legal. "The government has a legitimate interest in tracking the associations of suspected terrorists, but tracking those associations does not require the government to subject every citizen to permanent surveillance," deputy ACLU legal director Jameel Jaffer said in a statement.[322]

In recent years, American and British intelligence agencies conducted surveillance on more than 1,100 targets, including the office of an Israeli prime minister, heads of international aid organizations, foreign energy companies and a European Union official involved in antitrust battles with American technology businesses.[323]

The Tailored Access Operations (TAO) division of the NSA intercepted the shipping deliveries of computers and laptops in order to install spyware and physical implants on electronic gadgets. This was done in close cooperation with the FBI and the CIA.[324][325][326][327][328][329][330] NSA officials responded to the Spiegel reports with a statement, which said: "Tailored Access Operations is a unique national asset that is on the front lines of enabling NSA to defend the nation and its allies. [TAO's] work is centred on computer network exploitation in support of foreign intelligence collection."[331]

On December 4, 2013, The Washington Post released an internal NSA chart illustrating the extent of the agency's mass collection of mobile phone location records, which amounts to about five billion on a daily basis.[275] The records are stored in a huge database known as FASCIA, which received over 27 terabytes of location data within seven months.[333]

The NSA is working to build a powerful quantum computer capable of breaking all types of encryption.[334][335][336][337][338] The effort is part of a US$79.7 million research program known as "Penetrating Hard Targets". It involves extensive research carried out in large, shielded rooms known as Faraday cages, which are designed to prevent electromagnetic radiation from entering or leaving.[335] Currently, the NSA is close to producing basic building blocks that will allow the agency to gain "complete quantum control on two semiconductorqubits".[335] Once a quantum computer is successfully built, it would enable the NSA to unlock the encryption that protects data held by banks, credit card companies, retailers, brokerages, governments and health care providers.[334]

According to The New York Times, the NSA is monitoring approximately 100,000 computers worldwide with spy software named Quantum. Quantum enables the NSA to conduct surveillance on those computers on the one hand, and can also create a digital highway for launching cyberattacks on the other hand. Among the targets are the Chinese and Russian military, but also trade institutions within the European Union. The NYT also reported that the NSA can access and alter computers which are not connected with the internet by a secret technology in use by the NSA since 2008. The prerequisite is the physical insertion of the radio frequency hardware by a spy, a manufacturer or an unwitting user. The technology relies on a covert channel of radio waves that can be transmitted from tiny circuit boards and USB cards inserted surreptitiously into the computers. In some cases, they are sent to a briefcase-size relay station that intelligence agencies can set up miles away from the target. The technology can also transmit malware back to the infected computer.[42]

Channel 4 and The Guardian revealed the existence of Dishfire, a massive database of the NSA that collects hundreds of millions of text messages on a daily basis.[339] GCHQ has been given full access to the database, which it uses to obtain personal information of Britons by exploiting a legal loophole.[340]

Each day, the database receives and stores the following amounts of data:

Geolocation data of more than 76,000 text messages and other travel information[341]

The database is supplemented with an analytical tool known as the Prefer program, which processes SMS messages to extract other types of information including contacts from missed call alerts.[341]

The Privacy and Civil Liberties Oversight Board report on mass surveillance was released on January 23, 2014. It recommends to end the bulk telephone metadata, i.e., bulk phone records – phone numbers dialed, call times and durations, but not call content collection – collection program, to create a "Special Advocate" to be involved in some cases before the FISA court judge and to release future and past FISC decisions "that involve novel interpretations of FISA or other significant questions of law, technology or compliance."[342][343][344]

According to a joint disclosure by The New York Times, The Guardian, and ProPublica,[345][346][347][348][349] the NSA and GCHQ have begun working together to collect and store data from dozens of smartphoneapplication software by 2007 at the latest. A 2008 GCHQ report, leaked by Snowden asserts that "anyone using Google Maps on a smartphone is working in support of a GCHQ system". The NSA and GCHQ have traded recipes for various purposes such as grabbing location data and journey plans that are made when a target uses Google Maps, and vacuuming up address books, buddy lists, phone logs and geographic data embedded in photos posted on the mobile versions of numerous social networks such as Facebook, Flickr, LinkedIn, Twitter and other services. In a separate 20-page report dated 2012, GCHQ cited the popular smartphone game "Angry Birds" as an example of how an application could be used to extract user data. Taken together, such forms of data collection would allow the agencies to collect vital information about a user's life, including his or her home country, current location (through geolocation), age, gender, ZIP code, marital status, income, ethnicity, sexual orientation, education level, number of children, etc.[350][351]

A GCHQ document dated August 2012 provided details of the Squeaky Dolphin surveillance program, which enables GCHQ to conduct broad, real-time monitoring of various social media features and social media traffic such as YouTube video views, the Like button on Facebook, and Blogspot/Blogger visits without the knowledge or consent of the companies providing those social media features. The agency's "Squeaky Dolphin" program can collect, analyze and utilize YouTube, Facebook and Blogger data in specific situations in real time for analysis purposes. The program also collects the addresses from the billions of videos watched daily as well as some user information for analysis purposes.[352][353][354]

The Communications Security Establishment Canada (CSEC) has been tracking Canadian air passengers via free Wi-Fi services at a major Canadian airport. Passengers who exited the airport terminal continued to be tracked as they showed up at other Wi-Fi locations across Canada. In a CSEC document dated May 2012, the agency described how it had gained access to two communications systems with over 300,000 users in order to pinpoint a specific imaginary target. The operation was executed on behalf of the NSA as a trial run to test a new technology capable of tracking down "any target that makes occasional forays into other cities/regions." This technology was subsequently shared with Canada's Five Eyes partners – Australia, New Zealand, Britain, and the United States.[357][358][359][360]

On January 27, 2014, The New York Times released[347] an internal NSA document from a 2010 meeting that details the extent of the agency's surveillance on smartphones. Data collected include phone settings, network connections, Web browsing history, buddy lists, downloaded documents, encryption usage, and user agents. Notice the following line of text at the bottom – "TOP SECRET//COMINT//REL TO USA, FVEY" – which is used to indicated that this top secret document is related to communications intelligence (COMINT), and can be accessed by the USA and its Five Eyes (FVEY) partners in Australia, Britain, Canada, and New Zealand

According to research by Süddeutsche Zeitung and TV network NDR the mobile phone of former German chancellor Gerhard Schröder was monitored from 2002 onwards, reportedly because of his government's opposition to military intervention in Iraq. The source of the latest information is a document leaked by Edward Snowden. The document, containing information about the National Sigint Requirement List (NSRL), had previously been interpreted as referring only to Angela Merkel's mobile. However Süddeutsche Zeitung and NDR claim to have confirmation from NSA insiders that the surveillance authorisation pertains not to the individual, but the political post – which in 2002 was still held by Schröder. According to research by the two media outlets, Schröder was placed as number 388 on the list, which contains the names of persons and institutions to be put under surveillance by the NSA.[361][362][363][364]

The NSA Section 215 bulk telephony metadata program which seeks to stockpile records on all calls made in the U.S. is collecting less than 30 percent of all Americans' call records because of an inability to keep pace with the explosion in cellphone use according to the Washington Post. The controversial program permits the NSA after a warrant granted by the secret Foreign Intelligence Surveillance Court to record numbers, length and location of every call from the participating carriers.[369][370]

The Intercept reported that the U.S. government is using primarily NSA surveillance to target people for drone strikes overseas. In its report The Intercept author detail the flawed methods which are used to locate targets for lethal drone strikes, resulting in the deaths of innocent people.[371] According to the Washington Post NSA analysts and collectors i.e. NSA personnel which controls electronic surveillance equipment use the NSA's sophisticated surveillance capabilities to track individual targets geographically and in real time, while drones and tactical units aimed their weaponry against those targets to take them out.[372]

An unnamed US law firm, reported to be Mayer Brown, was targeted by Australia's ASD. According to Snowden's documents, the ASD had offered to hand over these intercepted communications to the NSA. This allowed government authorities to be "able to continue to cover the talks, providing highly useful intelligence for interested US customers".[373][374]

NSA and GCHQ documents revealed that the anti-secrecy organization WikiLeaks and other activist groups were targeted for government surveillance and criminal prosecution. In particular, the IP addresses of visitors to WikiLeaks were collected in real time, and the US government urged its allies to file criminal charges against the founder of WikiLeaks, Julian Assange, due to his organization's publication of the Afghanistan war logs. The WikiLeaks organization was designated as a "malicious foreign actor".[375]

Quoting an unnamed NSA official in Germany, Bild am Sonntag reported that whilst President Obama's order to stop spying on Merkel was being obeyed, the focus had shifted to bugging other leading government and business figures including Interior Minister Thomas de Maiziere, a close confidant of Merkel. Caitlin Hayden, a security adviser to President Obama, was quoted in the newspaper report as saying, "The US has made clear it gathers intelligence in exactly the same way as any other states."[376][377]

The Intercept reveals that government agencies are infiltrating online communities and engaging in “false flag operations” to discredit targets among them people who have nothing to do with terrorism or national security threats. The two main tactics that are currently used are the injection of all sorts of false material onto the internet in order to destroy the reputation of its targets; and the use of social sciences and other techniques to manipulate online discourse and activism to generate outcomes it considers desirable.[378][379][380][381]

The Guardian reported that Britain's surveillance agency GCHQ, with aid from the National Security Agency, intercepted and stored the webcam images of millions of internet users not suspected of wrongdoing. The surveillance program codenamed Optic Nerve collected still images of Yahoo webcam chats (one image every five minutes) in bulk and saved them to agency databases. The agency discovered "that a surprising number of people use webcam conversations to show intimate parts of their body to the other person", estimating that between 3% and 11% of the Yahoo webcam imagery harvested by GCHQ contains "undesirable nudity".[382]

The NSA has built an infrastructure which enables it to covertly hack into computers on a mass scale by using automated systems that reduce the level of human oversight in the process. The NSA relies on an automated system codenamed TURBINE which in essence enables the automated management and control of a large network of implants (a form of remotely transmitted malware on selected individual computer devices or in bulk on tens of thousands of devices). As quoted by The Intercept, TURBINE is designed to "allow the current implant network to scale to large size (millions of implants) by creating a system that does automated control implants by groups instead of individually."[383] The NSA has shared many of its files on the use of implants with its counterparts in the so-called Five Eyes surveillance alliance – the United Kingdom, Canada, New Zealand, and Australia.

Among other things due to TURBINE and its control over the implants the NSA is capable of:

breaking into targeted computers and to siphoning out data from foreign Internet and phone networks

infecting a target's computer and exfiltrating files from a hard drive

covertly recording audio from a computer’s microphone and taking snapshots with its webcam

launching cyberattacks by corrupting and disrupting file downloads or denying access to websites

exfiltrating data from removable flash drives that connect to an infected computer

The TURBINE implants are linked to, and relies upon, a large network of clandestine surveillance "sensors" that the NSA has installed at locations across the world, including the agency's headquarters in Maryland and eavesdropping bases used by the agency in Misawa, Japan and Menwith Hill, England. Codenamed as TURMOIL, the sensors operate as a sort of high-tech surveillance dragnet, monitoring packets of data as they are sent across the Internet. When TURBINE implants exfiltrate data from infected computer systems, the TURMOIL sensors automatically identify the data and return it to the NSA for analysis. And when targets are communicating, the TURMOIL system can be used to send alerts or "tips" to TURBINE, enabling the initiation of a malware attack. To identify surveillance targets, the NSA uses a series of data "selectors" as they flow across Internet cables. These selectors can include email addresses, IP addresses, or the unique "cookies" containing a username or other identifying information that are sent to a user's computer by websites such as Google, Facebook, Hotmail, Yahoo, and Twitter, unique Google advertising cookies that track browsing habits, unique encryption key fingerprints that can be traced to a specific user, and computer IDs that are sent across the Internet when a Windows computer crashes or updates.[383][384][385][386][387][388][389][390][391][392][393][394][395][396][397][398]

The CIA was accused by U.S. Senate Intelligence Committee Chairwoman Dianne Feinstein of spying on a stand-alone computer network established for the committee in its investigation of allegations of CIA abuse in a George W. Bush-era detention and interrogation program.[399]

A voice interception program codenamed MYSTIC began in 2009. Along with RETRO, short for "retrospective retrieval" (RETRO is voice audio recording buffer that allows retrieval of captured content up to 30 days into the past), the MYSTIC program is capable of recording "100 percent" of a foreign country's telephone calls, enabling the NSA to rewind and review conversations up to 30 days and the relating metadata. With the capability to store up to 30 days of recorded conversations MYSTIC enables the NSA to pull an instant history of the person's movements, associates and plans.[400][401][402][403][404][405]

On March 21, Le Monde published slides from an internal presentation of the Communications Security Establishment Canada, which attributed a piece of malicious software to French intelligence. The CSEC presentation concluded that the list of malware victims matched French intelligence priorities and found French cultural reference in the malware's code, including the name Babar, a popular French children's character, and the developer name "Titi".[406]

The French telecommunications corporation Orange S.A. shares its call data with the French intelligence agency DGSE, which hands over the intercepted data to GCHQ.[407]

The NSA has spied on the Chinese technology company Huawei.[408][409][410] Huawei is a leading manufacturer of smartphones, tablets, mobile phone infrastructure, and WLAN routers and installs fiber optic cable. According to Der Spiegel this "kind of technology […] is decisive in the NSA's battle for data supremacy."[411] The NSA, in an operation named "Shotgiant", was able to access Huawei's email archive and the source code for Huawei's communications products.[411] The US government has had longstanding concerns that Huawei may not be independent of the People's Liberation Army and that the Chinese government might use equipment manufactured by Huawei to conduct cyberespionage or cyberwarfare. The goals of the NSA operation were to assess the relationship between Huawei and the PLA, to learn more the Chinese government's plans and to use information from Huawei to spy on Huawei's customers, including Iran, Afghanistan, Pakistan, Kenya, and Cuba. Former Chinese President Hu Jintao, the Chinese Trade Ministry, banks, as well as telecommunications companies were also targeted by the NSA.[408][411]

The Intercept published a document of an NSA employee discussing how to build a database of IP addresses, webmail, and Facebook accounts associated with system administrators so that the NSA can gain access to the networks and systems they administer.[412][413]

At the end of March 2014, Der Spiegel and The Intercept published, based on a series of classified files from the archive provided to reporters by NSA whistleblower Edward Snowden, articles related to espionage efforts by GCHQ and NSA in Germany.[414][415] The British GCHQ targeted three German internet firms for information about Internet traffic passing through internet exchange points, important customers of the German internet providers, their technology suppliers as well as future technical trends in their business sector and company employees.[414][415] The NSA was granted by the Foreign Intelligence Surveillance Court the authority for blanket surveillance of Germany, its people and institutions, regardless whether those affected are suspected of having committed an offense or not, without an individualized court order specifying on March 7, 2013.[415] In addition Germany's chancellor Angela Merkel was listed in a surveillance search machine and database named Nymrod along with 121 others foreign leaders.[414][415] As The Intercept wrote: "The NSA uses the Nymrod system to 'find information relating to targets that would otherwise be tough to track down,' according to internal NSA documents. Nymrod sifts through secret reports based on intercepted communications as well as full transcripts of faxes, phone calls, and communications collected from computer systems. More than 300 'cites' for Merkel are listed as available in intelligence reports and transcripts for NSA operatives to read."[414]

Towards the end of April, Edward Snowden said that the United States surveillance agencies spy on Americans more than anyone else in the world, contrary to anything that has been said by the government up until this point.[416]

The Intercept and WikiLeaks revealed information about which countries were having their communications collected as part of the MYSTIC surveillance program. On May 19, The Intercept reported that the NSA is recording and archiving nearly every cell phone conversation in the Bahamas with a system called SOMALGET, a subprogram of MYSTIC. The mass surveillance has been occurring without the Bahamian government's permission.[418] Aside from the Bahamas, The Intercept reported NSA interception of cell phone metadata in Kenya, the Philippines, Mexico and a fifth country it did not name due to "credible concerns that doing so could lead to increased violence." WikiLeaks released a statement on May 23 claiming that Afghanistan was the unnamed nation.[419]

In a statement responding to the revelations, the NSA said "the implication that NSA's foreign intelligence collection is arbitrary and unconstrained is false."[418]

Through its global surveillance operations the NSA exploits the flood of images included in emails, text messages, social media, videoconferences and other communications to harvest millions of images. These images are then used by the NSA in sophisticated facial recognition programs to track suspected terrorists and other intelligence targets.[420]

Vodafone revealed that there were secret wires that allowed government agencies direct access to their networks.[421] This access does not require warrants and the direct access wire is often equipment in a locked room.[421] In six countries where Vodafone operates, the law requires telecommunication companies to install such access or allows governments to do so.[421] Vodafone did not name these countries in case some governments retaliated by imprisoning their staff.[421]Shami Chakrabarti of Liberty said "For governments to access phone calls at the flick of a switch is unprecedented and terrifying. Snowden revealed the internet was already treated as fair game. Bluster that all is well is wearing pretty thin – our analogue laws need a digital overhaul."[421] Vodafone published its first Law Enforcement Disclosure Report on June 6, 2014.[421] Vodafone group privacy officer Stephen Deadman said "These pipes exist, the direct access model exists. We are making a call to end direct access as a means of government agencies obtaining people's communication data. Without an official warrant, there is no external visibility. If we receive a demand we can push back against the agency. The fact that a government has to issue a piece of paper is an important constraint on how powers are used."[421] Gus Hosein, director of Privacy International said "I never thought the telcos would be so complicit. It's a brave step by Vodafone and hopefully the other telcos will become more brave with disclosure, but what we need is for them to be braver about fighting back against the illegal requests and the laws themselves."[421]

Above-top-secret documentation of a covert surveillance program named Overseas Processing Centre 1 (OPC-1) (codenamed "CIRCUIT") by GCHQ was published by The Register. Based on documents leaked by Edward Snowden, GCHQ taps into undersea fiber optic cables via secret spy bases near the Strait of Hormuz and Yemen. BT and Vodafone are implicated.[422]

The Danish newspaper Dagbladet Information and The Intercept revealed on June 19, 2014, the NSA mass surveillance program codenamed RAMPART-A. Under RAMPART-A, 'third party' countries tap into fiber optic cables carrying the majority of the world's electronic communications and are secretly allowing the NSA to install surveillance equipment on these fiber-optic cables. The foreign partners of the NSA turn massive amounts of data like the content of phone calls, faxes, e-mails, internet chats, data from virtual private networks, and calls made using Voice over IP software like Skype over to the NSA. In return these partners receive access to the NSA's sophisticated surveillance equipment so that they too can spy on the mass of data that flows in and out of their territory. Among the partners participating in the NSA mass surveillance program are Denmark and Germany.[423][424][425]

Former NSA official and whistleblower William Binney spoke at a Centre for Investigative Journalism conference in London. According to Binney, "at least 80% of all audio calls, not just metadata, are recorded and stored in the US. The NSA lies about what it stores." He also stated that the majority of fiber optic cables run through the U.S., which "is no accident and allows the US to view all communication coming in."[427]

The Washington Post released a review of a cache provided by Snowden containing roughly 160,000 text messages and e-mails intercepted by the NSA between 2009 and 2012. The newspaper concluded that nine out of ten account holders whose conversations were recorded by the agency "were not the intended surveillance targets but were caught in a net the agency had cast for somebody else." In its analysis, The Post also noted that many of the account holders were Americans.[428]

On July 9, a soldier working within Germany's Federal Ministry of Defence (BMVg) fell under suspicion of spying for the United States.[429] As a result of the July 4 case and this one, the German government expelled the CIA station chief in Germany on July 17.[430]

On July 18, former State Department official John Tye released an editorial in The Washington Post, highlighting concerns over data collection under Executive Order 12333. Tye's concerns are rooted in classified material he had access to through the State Department, though he has not publicly released any classified materials.[431]

The Intercept reported that the NSA is "secretly providing data to nearly two dozen U.S. government agencies with a 'Google-like' search engine" called ICREACH. The database, The Intercept reported, is accessible to domestic law enforcement agencies including the FBI and the Drug Enforcement Administration and was built to contain more than 850 billion metadata records about phone calls, emails, cellphone locations, and text messages.[432][433]

Based on documents obtained from Snowden, The Intercept reported that the NSA and GCHQ had broken into the internal computer network of Gemalto and stolen the encryption keys that are used in SIM cards no later than 2010. As of 2015[update], the company is the world's largest manufacturer of SIM cards, making about two billion cards a year. With the keys, the intelligence agencies could eavesdrop on cell phones without the knowledge of mobile phone operators or foreign governments.[434]

In January 2015, the DEA revealed that it had been collecting metadata records for all telephone calls made by Americans to 116 countries linked to drug trafficking. The DEA's program was separate from the telephony metadata programs run by the NSA.[437] In April, USA Today reported that the DEA's data collection program began in 1992 and included all telephone calls between the United States and from Canada and Mexico. Current and former DEA officials described the program as the precursor of the NSA's similar programs.[438] The DEA said its program was suspended in September 2013, after a review of the NSA's programs and that it was "ultimately terminated."[437]

Prime Minister David Cameron warned journalists that "if they don't demonstrate some social responsibility it will be very difficult for government to stand back and not to act."[452]Deputy Prime MinisterNick Clegg emphasized that the media should "absolutely defend the principle of secrecy for the intelligence agencies".[453]

Foreign Secretary William Hague claimed that "we take great care to balance individual privacy with our duty to safeguard the public and UK national security."[454] Hague defended the Five Eyes alliance and reiterated that the British-U.S. intelligence relationship must not be endangered because it "saved many lives".[455]

Former Prime Minister Tony Abbott stated that "every Australian governmental agency, every Australian official at home and abroad, operates in accordance with the law".[456] Abbott criticized the Australian Broadcasting Corporation for being unpatriotic due to its reporting on the documents provided by Snowden, whom Abbott described as a "traitor".[457][458] Foreign Minister Julie Bishop also denounced Snowden as a traitor and accused him of "unprecedented" treachery.[459] Bishop defended the Five Eyes alliance and reiterated that the Australian–U.S. intelligence relationship must not be endangered because it "saves lives".[460]

In July 2013, Chancellor Angela Merkel defended the surveillance practices of the NSA, and described the United States as "our truest ally throughout the decades".[461][462] After the NSA's surveillance on Merkel was revealed, however, the Chancellor compared the NSA with the Stasi.[463] According to The Guardian, Berlin is using the controversy over NSA spying as leverage to enter the exclusive Five Eyes alliance.[464]

Interior Minister Hans-Peter Friedrich stated that "the Americans take our data privacy concerns seriously."[465] Testifying before the German Parliament, Friedrich defended the NSA's surveillance, and cited five terrorist plots on German soil that were prevented because of the NSA.[466] However, in April 2014, another German interior minister criticized the United States for failing to provide sufficient assurances to Germany that it had reined in its spying tactics. Thomas de Maiziere, a close ally of Merkel, told Der Spiegel: "U.S. intelligence methods may be justified to a large extent by security needs, but the tactics are excessive and over-the-top."[467]

Interior Minister Ronald Plasterk apologized for incorrectly claiming that the NSA had collected 1.8 million records of metadata in the Netherlands. Plasterk acknowledged that it was in fact Dutch intelligence services who collected the records and transferred them to the NSA.[471][472]

The Danish Prime Minister Helle Thorning-Schmidt has praised the American intelligence agencies, claiming they have prevented terrorist attacks in Denmark, and expressed her personal belief that the Danish people "should be grateful" for the Americans' surveillance.[473] She has later claimed that the Danish authorities have no basis for assuming that American intelligence agencies have performed illegal spying activities towards Denmark or Danish interests.[474]

In January 2014, U.S. President Barack Obama said that "the sensational way in which these disclosures have come out has often shed more heat than light"[23] and critics such as Sean Wilentz claimed that "the NSA has acted far more responsibly than the claims made by the leakers and publicized by the press." In Wilentz' view "The leakers have gone far beyond justifiably blowing the whistle on abusive programs. In addition to their alarmism about [U.S.] domestic surveillance, many of the Snowden documents released thus far have had nothing whatsoever to do with domestic surveillance."[24]Edward Lucas, former Moscow bureau chief for The Economist, agreed, asserting that "Snowden's revelations neatly and suspiciously fits the interests of one country: Russia" and citing Masha Gessen's statement that "The Russian propaganda machine has not gotten this much mileage out of a US citizen since Angela Davis's murder trial in 1971."[481]

Bob Cesca objected to The New York Times failing to redact the name of an NSA employee and the specific location where an al Qaeda group was being targeted in a series of slides the paper made publicly available.[482]

Russian journalist Andrei Soldatov argued that Snowden's revelations had had negative consequences for internet freedom in Russia, as Russian authorities increased their own surveillance and regulation on the pretext of protecting the privacy of Russian users. Snowden's name was invoked by Russian legislators who supported measures forcing platforms such as Google, Facebook, Twitter and Gmail and YouTube to locate their servers on Russian soil or install SORM black boxes on their servers so that Russian authorities could control them.[483] Soldatov also contended that as a result of the disclosures, international support for having national governments take over the powers of the organizations involved in coordinating the Internet's global architectures had grown, which could lead to a Balkanization of the Internet that restricted free access to information.[484] The Montevideo Statement on the Future of Internet Cooperation issued in October 2013, by ICANN and other organizations warned against "Internet fragmentation at a national level" and expressed "strong concern over the undermining of the trust and confidence of Internet users globally due to recent revelations".[485]

In late 2014, Freedom House said "[s]ome states are using the revelations of widespread surveillance by the U.S. National Security Agency (NSA) as an excuse to augment their own monitoring capabilities, frequently with little or no oversight, and often aimed at the political opposition and human rights activists."[486]

^Gunnar Rensfeldt. "NSA 'asking for' specific exchanges from FRA – Secret treaty since 1954". Sveriges Television. Retrieved December 14, 2013. This document, dated 18 April of this year, clearly shows that the relation is very close indeed, seemingly growing even closer. 'NSA’s relationship with the FRA, an extremely competent, technically innovative, and trusted Third Party partner, continues to grow. The FRA provided NSA with access to its cable collection in 2011'

^"U.S. Electronic Espionage: A Memoir". Ramparts. August 1972. pp. 35–50. The SIGINT community was defined by a TOP SECRET treaty signed in 1947. It was called the UKUSA treaty. The National Security Agency signed for the U.S. and became what's called First Party to the Treaty.

^Campbell, Duncan (August 12, 1988). "Somebody's Listening". New Statesman. Archived from the original on April 20, 2013. The Congressional officials were first told of the Thurmond interception by a former employee of the Lockheed Space and Missiles Corporation, Margaret Newsham, who now lives in Sunnyvale, California.

^ abShane, Scott (November 2, 2013). "No Morsel Too Minuscule for All-Consuming N.S.A."The New York Times. Archived from the original on November 25, 2013. Retrieved November 25, 2013. This "communications fingerprinting," as a document called it, is the key to what the N.S.A. does. It allows the agency's computers to scan the stream of international communications and pluck out messages tied to the supreme leader.

^"NSA-Geheimdokumente: "Vorwärtsverteidigung" mit QFIRE". Der Spiegel. December 30, 2014. Retrieved March 19, 2014. This photo gallery explains the QFIRE pilot program designed to attack internet connections within the framework of so called forward defense measures. The photo gallery is related to the 2014-02-12 The Intecept Article How the NSA Plans to Infect ‘Millions’ of Computers with Malware by Ryan Gallagher and Glenn Greenwald.

"Global Surveillance. An annotated and categorized "overview of the revelations following the leaks by the whistleblower Edward Snowden. There are also some links to comments and followups". By Oslo University Library.

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