Dob changed . Can't identify myself name also changed

GetHuman-nehamohi's customer service issue with Facebook from August 2018

Help with my Facebook issue

Tip from another customer

If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.

The issue in GetHuman-nehamohi's own words

The problem: Dob changed . Can't identify myself name also changed

GetHuman-nehamohi did not yet indicate what Facebook should do to make this right.

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