Thank you for taking the time to complete our social media questionnaire.The purpose of this questionnaire is to give us a good overview of your business, values and goals - so that we can align our efforts with what's important to you. If you do not have all the answers, that's OK - just fill out as much as you can.

Company Name: *

Contact Name: *

Position/Title: *

Email: *

Phone: *

Brand Overview

Describe the nature of your business — in one sentence.

What are top 3-5 Core Values of the company?

core value 2

core value 3

core values 4

core values 5

How do you express your company’s Core Values to your customers?

Who are your primary clients or consumers? Describe them as much as possible. Age, gender, profession, etc.

What common objections do people have when they buy from you?

How do you address those objections and convert prospects into satisfied buyers?

What “hot points” help your customers take action?

What information do your customers need in order to make an informed buying decision?

What problems does your product or service solve?

What sales approaches have worked in the past?

What hasn’t worked?

What are your other online and offline marketing efforts?

What tone and feel best resonates with your customers?

Who are your major competitors, and what do you feel are their stronger points over yours?

Who are your top 3 main competitors? (Please include the URLS of their web site or their social media.)

competitor url 2

url competitor 3

What is unique about your company versus your competitors?

Why do clients or customers choose you?

Paragraph Text

Which social media channels do you currently use? Check all that apply

Facebook

Twitter

Instagram

YouTube

LinkedIn

Pinterest

Google+

Vine

I don't yet have a social media presence

Other

What are the primary reasons for your company to use social media? Choose all that apply

Conversions

Brand Awareness

Customer Service

Networking

Promote products/website

Grow Database (actually collect data)

Promotions

Online Reputation

Customer Leads

Are there specific goals you have for your social media marketing? (i.e. Promote my eBook, feature products)

Search Engine Marketing (SEO & SEM)

Social Media

Brand Strengthening or Development

Graphic Design

Email Marketing

Data Capture (add to your database or lead capture)

Video Marketing

Web Development

Brand Messaging

Content Marketing (Blogging, Whitepapers, eBooks)

Which areas do you feel your social media is currently lacking? Check all that apply

Which areas do you feel your social media is currently doing well?

Which areas do you feel your social media could be doing better?

Are there any specials or deals you offer on a regular basis that you would like promoted?

Any other details?

Is there something that you feel we should know before we get started?

Message

Do you find the maze of social media outlets a bit challenging to navigate? Are you unsure of which social media platform to use to target your customers or prospects in the most efficient manner? It used to be that Facebook and Twitter would corner the social media world, but there is huge interest and interaction with other platforms, LinkedIn, Instagram, and Pinterest, just to name a few. A social media marketing campaign with Mitro Digital Marketing will help to streamline the social media chatter for you and assure that your marketing message is focused. From there, we will make sure that this marketing message reaches your customer and client base.

We know that running a business on the Outer Banks (or anywhere else for that matter) is both time consuming and labor intensive! Many business owners think that optimizing and running a social media marketing campaign is something that can be done in their free time, and when they find out otherwise, it simply falls by the wayside. Our team of social media marketing experts is here to help build a focused and targeted social media strategy that engages your OBX audience daily.

One of the first steps to success and revenue generation through social media marketing is to establish your online identity, both in local directories, as well as social media platforms. This means that your logo and brand identity are consistently syndicated, avoiding confusion for search engines and customers alike. This also means a consistent voice, tone, and message. As with our reputation marketing services, our social media approach is carefully crafted to generate and funnel your positive, five star business reviews that may be going unnoticed currently.

Our social media marketing team will create, design, and optimize your social media identity and presence to create community action among your customer base. As with any content marketing strategy, great content is the name of the game, and will greatly increase the interaction on these social media platforms by encouraging shares, cross posting and retweets, as well as website traffic. We can manage your entire social media presence, creating great content, composing and responding to messages, and disseminating images for your business.

As we’ve all seen, one misinterpreted statement in the social media arena can irreparably harm your business. We are committed to the success of your business’s online reputation. Contact us today, we would love to design a stellar social media presence that engages your customers and creates loyalty to your brand.

If you would like to see the options available to you, so you can get a better return on your investment through your social media outlets, fill out our Social Media Marketing questionnaire below and we will put together a package of deals that will surely appease your current customers and allow new doors to open for new customers.