Pipex and Fujitsu have been working together after a spate of problems with some users who took advantage of the Pipex exchange modem offer, whereby the Fujitsu modem would lose synchronisation
every few minutes.

A potential "fix" for people with modems experiencing this problem is now available, full details and the patch can be found on the Pipex website here.

As stressed on the Pipex page, you should only try the patch if the symptoms are applicable to you. Similarly, if Pipex is not your ISP, don't contact them if it doesn't work, take it up with your
own ISP.