In their daily work they found resistance to share knowledge over business units and wanted to find out why. They investigated the relationship between two constructs:

KPI’s/targets

knowledge sharing

How do the organizational goals influence inter-unit knowledge sharing?

They defined several types of organizational goals:

- Quantitative-qualitative goals

- Learning-outcome - performance goals

They joined these two goals because quality relates to learning and quantity relates to performance. These do split into hard and soft goals. They found that hard goals, such as KPI’s (key performance indicators), tend to obstruct knowledge sharing, soft goals encourage and stimulate it.

- Less strict boundary goals (?? Didn’t quite get this one…) > There were no conclusions on the influence of this goal on knowledge sharing.

- Time horizon (short-/long-term) goals > There were no conclusions here either.

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Scope of blog

This blog is about my experiences as a senior consultant intranet and social media. This blog is about my thoughts on enterprise 2.0, social media, intranet, knowledge management and innovation.The posts on this site are my own and don’t necessarily represent Entopic's position, strategies or opinions.

About Me

As a senior consultant Intranet/Social Media at Entopic, I help companies define, improve and support their information and communication processes. Give advise on intranet, social media, enterprise 2.0 and knowledge management, internet and content management.