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Village Agents - Basingstoke Area

Rural living can be wonderful but some people
become lonely and have difficulty finding the services they need that help them
to live safely and independently. Village
Agents are volunteers who provide information and a helping hand to local
people to enable them to find the support they need and to engage with the
local community. They provide a face-to-face contact for people who
are less likely to use the telephone or internet to access information. As a
known and trusted local resident, their help is often more readily accepted
than from a professional.

If you enjoy meeting people, want to get involved in
your local area and see people’s lives improve because of your help, this role
could be right for you. Training and support is provided.

What do Village Agents actually do?

Village Agents work to make their faces known
in their local area by attending events and groups so that people get to know
who they are and that they can be approached with queries.

They visit people in their homes in response
to queries, and will also provide a helping hand to enable the person to make
use of the information provided. This could be by making a phone call or
filling in a form on behalf of the person. They may help to arrange transport
or go with a person to a local group for the first time to help introduce them.

Village Agents get to know key people in
local agencies including the parish or town council, GP surgery and other
voluntary organisations working in the area. They are supported by the
accredited Information and Advice Service based in the Winchester office of Age
Concern Hampshire. Village Agents can call the Freephone helpline if they need
help with a resident’s query.

Skills

Ability to communicate clearly and
effectively with a range of people and organisations such as older people,
carers, relatives and professionals.

Strong time and task management skills and the
ability to prioritise your own workload.

Functional IT skills such as use of email,
internet and Microsoft Word.

Car owner / driver.

Experience of working with older people and
knowledge of the factors affecting them in rural areas.

Interests

Activities

Share opportunity

Details

AccessibilityIdeally volunteers will be physically able as they will be visiting older people within their own homes.

Age restrictions18+

DBS check required

Equal Opportunities Policy

Expenses reimbursedWhere applicable and mileage at 45p per mile.

Health and Safety Policy

Ongoing support

Training providedInitial and refresher training.

Volunteer inductionThere is an induction period with this role.

Volunteer Policy

Volunteers covered by insurance

Written role description

When can I volunteer?

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Afternoon

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Evening

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Availability Details

The role is very flexible and timings can fit around the volunteer and the older people in the village that they visit.
We are currently looking to recruit agents for the following areas in the North Hants: Pamber and Sherborne St John (North of Basingstoke) and Dummer, Candovers and Bradley (South of Basingstoke).

Location

Dummer Dummer Hampshire RG25 2AD

Pamber Pamber Hampshire RG26 3TQ

Sherborne St John Sherborne St John Hampshire RG24 9HR

Candovers Candovers Hampshire RG25 2EE

Bradley Bradley Hampshire SO24 9SA

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