From the drop down menu choose your favorite design from the bottles pictured.

If you need your order sooner than the 2/3 week turn around time. Indicate your need by date in notes at checkout.

Cheers!

Payments

Payment is due at the time of purchase.

Shipping from United States

►Once your order has been completed, it will ship, insured, via USPS and you will receive a separate follow up message with your tracking information. If you miss that message or can't locate the email, all you have to do is pull up your order in your Etsy account and the tracking information will be attached to your order. Most orders ship USPS Priority 2/3 day. Larger orders and large packages will take up to 7 business days. If you need your order to arrive by a specific date, please indicate this in notes a checkout.

►Every year, USPS makes changes (increases) to their rates and services. This year, these updates occurred on June 23rd, 2019 and the price of shipping reflects those changes. I do not charge for handling or packing material on almost all of my items and you are only charged the price it costs to your location. Wood items tend to be heavier and glass goods are very fragile which require more packing material which results in more weight and/or a larger package. I do everything I can to keep shipping costs as low as possible.

►Very Important Information to Read Regarding the Shop, Process and Turn Around Time:
As I am an artisan who works alone, I want to set reasonable expectations. Every order is designed, created & shipped by me. I take extreme pride in every piece that I create & you can be assured of a superior quality product. Every detail is carefully attended to. Sayler's Store is not a shop that provides mass produced products that ship out right away. Good things take time and all orders will be completed in the order that they are received, with the average turn around time ranging from 2/4 weeks. If you absolutely require shipment by a specific date, due to a special event, this must be stated clearly in the notes section at checkout. If you forget to do that, just send a message with your requested date. Please remember to allow ample time for shipping. If I cannot meet a requested date you will immediately be notified. If I do not respond to you immediately, don't worry, I have not forgotten you!

►NOTICE TO ALL MIDWEST/WEST COAST CUSTOMERS
Large orders that result in a heavy or over sized box may be subject to additional shipping costs. You will be notified after your order is received if this applies to your order. If you are a west coast customer and would like to be quoted before you place your order to avoid two charges, please send a message via Etsy with this request. Thank You!

►At this time Sayler's Store does not offer international shipping.

►All measures are taken to ensure that all items arrive on time and safely. But if the unfortunate does happen while in the hands of USPS and if your item is broken, you must supply photos of the outside of the box as well as the broken items. USPS requires this information to be provided to them. All orders are insured to protect buyers at no extra cost to you.

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Returns and exchange details

►All sales are final as items are made to order, unless items arrived broken or defective.

►For any items that arrive broken or defective, you will have the option to receive either a replacement free of charge or a refund.

►If there is any issue with your order, you must send a detailed message within 1 week (7 days) of the arrival of your order.

►All measures are taken to ensure that all items arrive safely. But if the unfortunate does happen while in the hands of USPS and if your item is broken, you must supply photos of the outside of the box as well as the broken items. USPS requires this information to be provided to them. All orders are insured to protect buyers at no extra cost to you.

►I Want You To Be Happy. PLEASE READ.
Before ordering, I ask that you pay special attention, so that the personalized information you choose is accurate. Check spelling, dates, names, and fonts very carefully. When you receive your product, please understand that it is one of a kind, a customized item that was made to the specifications that you chose. I do my best to make every item accurate and beautiful. As a single designer working alone, I am not able to have items returned that were made to specifications chosen by the customer as it has no resale value at that point. If you want to see a sample of your engraving, font choice, etc. PLEASE REQUEST. If you change your mind or end up not liking your choice, as a small business I am not able to provide an exchange or refund.

Additional

►Please read and review all shop policies before purchasing.

►If you see a design you just love and want it on a different piece of glass, wood, etc.. send a message with your vision and a custom listing will be created for you at no extra charge!

►If you are giving an item as a gift, a gift note can be included with your order at no extra charge, just indicate what you would like your note to say in notes at checkout.

►Due to the handmade nature of some products, imperfections may appear and items may slightly vary. Just like you, handmade items are unique and special in a way that is all their own.

►All colors may vary on your computer screen.

►All engraving is permanent and is dishwasher safe [unless the glass is fragile, hand wash]

►Important Information regarding Custom Logos, Graphics and Photos
*All artwork must be approved before you place your order.
If you are sending an image, graphic or logo to be engraved, it MUST be the following:
1) High resolution
2) Clear solid lines
3) No low resolution drawings, no photocopies or grainy images
4) Jpeg Format Preferred

If you would like a custom design created just for you, send a message to receive a custom listing. Don't hesitate to contact us regarding any questions you have about custom photos, logos and graphics!

Thank You!

Frequently Asked Questions

Custom and Personalized Order Information

For custom items, make sure to read all information in listing details & follow order instructions. Leaving all need to know information in notes at checkout. Each listing will state what is included with your purchase. Don't forget your font choice! If this information is not left at checkout, it will delay the turn around time of your order. Any requests that go beyond what a custom listing offers, for example, creating a custom design, you will need to send a request to receive a custom order listing. I will contact you for any questions I have regarding your order.

Important Information To Read Regarding the Shop, Process and Turn Around Time

As I am an artisan who works alone, I want to set reasonable expectations. Every order is designed, created & shipped by me. I take extreme pride in every piece that I create & you can be assured of a superior quality product. Sayler's Store is not a shop that provides mass produced products that ship out right away. Good things take time and all orders will be completed in the order that they are received, with the average turn around time ranging from 2/4 weeks. If you absolutely require shipment by a specific date, due to a special event, this must be stated clearly in the notes section at checkout. If I do not respond to you immediately, don't worry, I have not forgotten you!

Important Information Regarding Custom Logos, Graphics and Photos

If you are sending an image, graphic or logo to be engraved, it MUST be the following:

All artwork must be approved before you place your order.
If you would like a custom design created just for you, contact us for a custom listing. Please do not hesitate to send a message or send an email to saylersstore @gmail.com regarding any questions you have about custom designs.

Thank You!

Laser Engraving

All items are laser engraved using a professional laser machine. Laser engraving is not printing and there are no color options.

Glassware engraving is softer and more elegant in person. It is a light elegant look. It may look darker or more gray on your computer screen for viewing purposes. All engraving is permanent and dishwasher safe. Unless the glassware is very fragile, then hand washing is recommended. Due to the nature of different types & brands of glassware, slight shading and imperfections may appear.

With wood engraving, each piece burns differently. Due to the nature of wood, it can burn differently with varying depths and color of the burn. Wood markings, knots and characteristics will vary on each wood item.

Gift Notes and Wrapping

At this time I cannot offer gift wrapping. But, if your order is a gift, I will include a gift note at no extra charge! At checkout in notes to seller, indicate what you would like your gift note to say.

Follow & Features

Follow @saylersstore on Instagram! View a gallery of custom work and new products. Share photos of your Sayler's Store products in action with #saylersstore

I Want You To Be Happy. PLEASE READ.

Before ordering, I ask that you pay special attention, so that the personalized information you choose is accurate. Check spelling, dates, names, and fonts very carefully. When you receive your product, please understand that it is one of a kind, a customized item that was made to the specifications that you chose. I do my best to make every item accurate and beautiful. As a single designer working alone, I am not able to have items returned that were made to specifications chosen by the customer as it has no resale value at that point. If you want to see a sample of your engraving, font choice, etc. PLEASE REQUEST. If you change your mind or end up not liking your choice, as a small business I am not able to provide an exchange or refund.