5 policies and terms attendance Students are required to arrive on time for class. Class start and end times vary. Please refer to your enrollment notification. For no-shows (i.e, registered students who do not attend the class but do not cancel in advance of the class start date), there is a noshow fee of full course tuition. Students must pass an assessment to receive certificate of successful completion. low enrollment GE Healthcare reserves the right to cancel classes due to low enrollment. Classes with low enrollment 15 business days prior to the scheduled date will be cancelled. Please consider this when booking your travel. When GE Healthcare cancels a class, tuition will be refunded in full. Alternatively, tuition may be applied to the cost of another class scheduled to take place within 12 months of the original class. GE Healthcare will not be held responsible for any travel costs incurred due to circumstances beyond our control, such as, but not limited to, hurricanes, tornados, or labor strikes. cancellations Cancellations can be made by or phone: or by contacting For cancellations made more than 3 weeks prior to the class start date, there is no cancellation fee. For cancellations made 7-15 business days prior to the class start date, there is a cancellation fee of 25% of course tuition. For cancellations made 1-6 business days prior to the class start date, there is a cancellation fee of 50% of course tuition. For no-shows (i.e, registered students who do not attend the class but do not cancel in advance of the class start date), there is a noshow fee of full course tuition. GE reserves the right to cancel or reschedule any class for any reason and at any time. GE will not be held responsible for any travel costs incurred due to causes beyond our control, such as, but not limited to, hurricanes, tornados, or strikes. order expiration Diagnostic Imaging Courses - Training expires 24 months after order date. Devices, Healthcare IT, and Ultrasound Courses - Training expires 18 months after order date. use of media & recording devices The Healthcare Institute s (HCI) policies prohibit the use of any unauthorized personal removable media and recording devices in any courses, classrooms, and labs without the express consent of GE Healthcare. This includes, but is not limited to the following: Cell phones Still Cameras Video or audio recording devices Any external hard drives (Network or other) Any form of memory cards including, but not limited to; CompactFlash card, Secure Digital card (SD card), or Memory Stick Any other flash read/write media Any other USB read/write media GE health and safety policy GE Healthcare requires students to wear closed-toe and closed-heel shoes while attending training. Safety toe-shoes are required, but steel-toe shoe covers are available in the classroom. MR courses require composite toe safety shoes. Open-toe, high-heel shoes or sandals are not permitted. education centers waukesha, wi The Healthcare Institute has expanded to include classrooms to support anesthesia classes and our new Network Infrastructure and Protocols Training curriculum. jupiter, fl Our center of excellence for patient monitoring product support now includes new classrooms featuring our new Network Infrastructure and Protocols Training curriculum and many GE product training classes. remote locations Periodically, we take classes to strategic locations for added customer convenience. Check our website for the most current list of classes hosting a class If you have a group to train, consider hosting a class at your facility. Our instructors can bring a number of our courses to you for maximum flexibility and convenience. You eliminate travel expense and have the advantage of training multiple staff at the same time, which can reinforce learning. pre-requisites Many classes contain lecture and lab exercises requiring networking skills. The fundamentals of networking are not covered in products classes. The following IT skills are required prior to enrollment*: IP addressing communication paths switch troubleshooting hardware replacement troubleshooting wireless router troubleshooting networks network troubleshooting subnetting hubs router configuration POST network connectivity back-up systems hard drives switch port configurations access control paths access point configuration * courses requiring healthcare IT competency are identified on the course description page accepted demonstration of healthcare IT competency: CompTIA Network+, Microsoft MCP, or Cisco CCNA certification Essentials of Healthcare IT SM Participants may complete a test to demonstrate IT competencies required for specific courses. For your convenience, we now have one number to call for information on any course

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7 ApexPro TM Channelized (CH) Telemetry This technical service class, for the ApexPro Channelized (CH) Telemetry system components, illustrates the practical skills needed to configure and troubleshoot the system. Participants are involved in clinical software navigation and the comprehension of software configuration and service tools. The course provides a detailed explanation of individual hardware and software and their integration and interconnectivity with other system components. Participants will analyze the RF environment with a spectrum analyzer, program patient transmitters, configure Telemetry Server software and remotely diagnose Server problems. biomedical equipment technicians biomedical and clinical engineers BT $8,355 Tuition & lodging: BT $9,280 Tuition, lodging & air: BT $10,175* * US only class/lab 5 days pre-requisite recommended Essentials of Healthcare IT SM or equivalent page 1

8 ApexPro TM Frequency Hopping (FH) Telemetry This technical service class, for the ApexPro Frequency Hopping (FH) Telemetry system components, illustrates the practical skills needed to configure and troubleshoot the system. Participants are involved in clinical software navigation and the comprehension of software configuration and service tools. The course provides a detailed explanation of the individual hardware and software components, their integration and interconnectivity with other system components. Through hands-on labs, participants will reload access point software, program patient transmitters, configure Telemetry Server software, and remotely diagnose Server problems. biomedical equipment technicians biomedical and clinical engineers BT $8,355 Tuition & lodging: BT $9,280 Tuition, lodging & air: BT $10,175* * US only class/lab 5 days pre-requisite recommended Essentials of Healthcare IT SM or equivalent page 2

9 Aware TM Gateway V1.3 Aware Gateway provides a connection between the Unity Network MC Network and the hospital enterprise network. It forms a data path so data residing on either network can be shared across the two networks. Since medical devices can exchange data with the Hospital Information System, Aware Gateway provides greater access to patient data, helping to reduce opportunity for errors and improve hospital productivity. This self-paced CD is designed to familiarize you with the key features and installation issues involved with the Aware Gateway. In addition, this course covers major service and troubleshooting topics and procedures. biomedical equipment technicians biomedical and clinical engineers $600 CD dependant on user page 3

10 B30 Patient Monitor Online Technical Training The B30 monitor technical education program is designed for those who support the B30 monitor the features of the monitor, how to service, install disassemble/reassemble and perform a functional checkout. EducationServices $355 online 2 hours page 4

11 B40 Monitor Technical Service Training The B40 Patient Monitor Service Training class is designed to teach the overview, operation, installation, maintenance, service, and software update of theb40 monitors, E-miniC gas module, and the hemodynamic parameter module. It also introduces the use of the E-Entropy and CARESCAPE TM Respiratory modules with the B40 v2 Patient Monitor. EducationServices biomedical equipment technicians biomedical and clinical engineers course competencies: upon successful completion of this course, the student should be able to: Install the B40 Monitor in a CARESCAPE or S/5 Network Environment Service the B40 Monitor Perform Planned Maintenance on the B40 monitor $2,275 Tuition & lodging: $2,645 Tuition, lodging & air: $3,540 virtual 2 days pre-requisite recommended CARESCAPE Respiratory Modules Full Service Training (Web) page 5

12 Capnomac Ultima - DVD Through the use of a video and workbook, students review the theory of operation of the various subsystems in the Capnomac Ultima monitor. Instruction on the use of the service screen for troubleshooting purposes is provided, as well as an outline for the planned maintenance procedures. It is recommended that students have the equipment available to work on while going through the program. biomedical equipment technicians biomedical and clinical engineers $935 DVD 3 hours page 6

14 CARESCAPE TM Central Station Differences Service Training CARESCAPE Central Station CSCSv1 Differences Training is a webbased training course. This online differences course is targeted for experienced engineers who have taken one of the two prerequisite paths related to previous versions of the CICv5 and CIC Series Courses. The purpose of this training is to give a highlevel introduction to the system, highlighting what is unique and different. course competencies: upon successful completion of this course, the student should be able to: Explain the function of the CSCSv1 in a medical environment and know the services and systems the CSCSv1 integrates with on the CARESCAPE and medical center networks Identify all possible configurations of hardware and software for the CSCSv1 List the product differences of the CIC Pro v5 unit and the CSCSv1 unit when questioned by medical center staff Use the CSCSv1 service tools to complete installation and configuration procedures Install required licenses to enable features for specific medical center location needs, i.e. Physicians Review Station or Monitoring Station configurations Preform all applicable tasks in the Field Service Manual to physically install a CSCSv1 unit, associated peripherals and network services Perform all applicable configuration procedures in the Field Service Manual to properly complete the installation off a CSCSv1 unit Navigate the CSCSv1 clinical application to resolve incorrect end user operation Navigate the CSCSv1 to set up multiple data sessions and collect full disclosure Analyze and successfully troubleshoot any hardware or software failures, using service documentation, and diagnostic tools Repair/Replace Field Replaceable Units (FRUs) on the CSCSv1 unit and its peripherals Perform system recovery from a catastrophic failure of the CSCSv1 unit Perform a software upgrade to the CSCSv1 unit using the appropriate tools Perform checkout procedures provided in the Field Service Manual to validate operation after installation or repair procedures or during planned maintenance $935 online 4 hours page 8

15 CARESCAPE TM Central Station Full Service Technical Training The CARESCAPE Central Station v1 (CSCSv1) is a central stationmonitoring device that provides views of monitored information for up to 16 patients per Central. The CSCSv1 acts as a viewing station, review station and a live monitoring station by obtaining its information from acquisition devices off the Unity/ CARESCAPE network. The CSCSv1 has expanded 4 main feature group capabilities within the Central Station: Full Disclosure Enterprise, Centralized Monitoring, Respiratory review and ST Monitoring/ Review. The CARESCAPE Central Station v1 Full Service Technical Training is Instructor Led classroom training which includes physical equipment and hands-on labs to support full service of the CSCSv1 product and is independent of any previous courses. Although students may be aware of the MP100, and some of the software features of previous products, this course will present comprehensive knowledge of the CARESCAPE Central Station v1. course competencies: upon successful completion of this course, the student should be able to: Explain the function of the CSCSv1 in a medical environment and know the services and systems the CSCSv1 integrates with on the CARESCAPE and medical center networks Identify all possible configurations of hardware and software for the CSCSv1 List the product differences of the CIC Pro v5 unit and the CSCSv1 unit when questioned by medical center staff Use the CSCSv1 service tools to complete installation and configuration procedures Install required licenses to enable features for specific medical center location needs, i.e. Physicians Review Station or Monitoring Station configurations Perform all applicable tasks in the Field Service Manual to physically install a CSCSv1 unit, associated peripherals and network services $5,175 Tuition & lodging: $5,730 Tuition, lodging & air: $6,625* *US only class/lab 3 days Perform all applicable configuration procedures in the Field Service Manual to properly complete the installation off a CSCSv1 unit Navigate the CSCSv1 clinical application to resolve incorrect end user operation Analyze and successfully troubleshoot any hardware or software failures, using service documentation, and diagnostic tools Repair/Replace Field Replaceable Units (FRUs) on the CSCSv1 unit and its peripherals Perform system recovery from a catastrophic failure of the CSCSv1 unit Perform a software upgrade to the CSCSv1 unit using the appropriate tools Perform checkout procedures provided in the Field Service Manual to validate operation after installation or repair procedures or during planned maintenance page 9

16 CARESCAPE TM Gateway v1 Online Technical Service Training CARESCAPE Gateway v1 Technical Training is a web based training courses that cover the knowledge and skills needed to perform service procedures of the CARESCAPE Gateway v1 server. The base for this course is the information covered in CARESCAPE Gateway v1 Technical Manual and the Implementation Guide. EducationServices course competencies: upon successful completion of this course, the student should be able to: Identify and list the features, options, and service tools of the CARESCAPE Gateway v1 server Use a laptop to remotely access the CARESCAPE Gateway v1 server Use service diagnostic tools for troubleshooting the CARESCAPE Gateway v1 server List the Field Replaceable Units available to order for repairs of the CARESCAPE Gateway v1 server Perform system checkout procedures to insure correct operation based upon preventative maintenance cycle identified by the Technical Manual Navigate Webmin and complete the steps provided in the Service Manual to properly configure advanced settings Navigate the LINUX OS and the Quovadx Application to view and update HL7 interface engine settings Contrast the difference between the previous Quovadx application available on the Aware TM Gateway system to the version provided on the CSG Determine the status of the Quovadx interface by navigating the Cloverleaf Webmin Utility Classify the type of system failure by determining the InSite error code(s) generated Determine systems failures and software problems by interpreting logs files and referencing error messages presented in the Service Manual $895 online 6 hours pre-requisite recommended It is highly recommended that students have completed the following to get the most out of this training course: Essentials of Healthcare IT SM and Essentials of HL7 page 10

17 CARESCAPE TM Monitor B450 Differences Online Service Training CARESCAPE Monitor B450 Differences Online Service Training is a web-based training course. The course is targeted for experienced students who have taken Instructor-Led service classes in CARESCAPE monitoring. The purpose of this training is to give an overview of the new CARESCAPE Monitor B450, especially how it compares to the CARESCAPE Monitor family of products. It will give the students information needed to maintain and repair the CARESCAPE Monitor B450. EducationServices biomedical equipment technicians biomedical and clinical engineers course competencies: upon successful completion of this course, the student should be able to: Demonstrate a working knowledge of CARESCAPE Monitor B450 system Apply safe work practices in the service environment for the Monitoring Solutions being serviced Execute install, service, maintenance, and checkout of unit Interpret diagnostics and troubleshooting information of the B450 Locate FRUs, execute replacement Perform disassembly and reassembly procedures that aid repair Identify upgrades $835 online 3 hours pre-requisite required CARESCAPE Monitor B650 Difference Technical training -or- CARESCAPE Monitor B650 Technical Service Training page 11

18 CARESCAPE TM Monitor B450 Technical Service Training The CARESCAPE Monitor B450 is a multi-parameter patient monitor intended for use in multiple areas and intra-hospital transport within a professional healthcare facility. The CARESCAPE Monitor B450 Technical Service Training course is intended to provide complete service training for the CARESCAPE B450 Monitor without relying on previous product knowledge of the B850 and B650 monitors as reference. This will include patient data acquisition modules compatible with the CARESCAPE B450 Monitoring system. EducationServices biomedical equipment technicians biomedical and clinical engineers course competencies: upon successful completion of this course, the student should be able to: Demonstrate a working knowledge of CARESCAPE Monitor B450 system Apply safe work practices in the service environment for the Monitoring Solutions being serviced Execute install, service, maintenance, and checkout of unit Interpret diagnostics and troubleshooting information of the B450 Locate FRUs, perform disassembly and reassembly procedures that aid repair Complete a software download $5,990 Tuition & lodging: $6,730 Tuition, lodging & air: $7,655* *US only classroom 3 days page 12

19 CARESCAPE TM Monitor B650 The goal of the CARESCAPE Monitor B650 course is to teach the theory and operation of the CARESCAPE Monitor B650 in the wired and wireless network environment. This course provides hands-on experience using the Webmin service interface to configure default settings, activate the options and features licenses, perform the calibration procedures for supported hemodynamic parameter modules, and Airway Gas module. The CARESCAPE Monitor B650 course covers corrective maintenance, planned maintenance procedures, software transfer procedures, and service special tools. Students will gain experience creating the wireless and wired networks the B650 Monitor will reside. Students will be actively involved in Information Technology discussions and activities that will help the student better understand how to troubleshoot the CARESCAPE Monitor B650, as well as the wired or wireless network, where the CARESCAPE Monitor B650 will reside. biomedical equipment technicians biomedical and clinical engineers $7,925 Tuition & lodging: $8,850 Tuition, lodging & air: $9,745* *US only classroom 10 days IT skills required Essentials of Healthcare IT SM or equivalent page 13

22 CARESCAPE TM B650/B850 Monitor Hardware The CARESCAPE B650/B850 Monitor Hardware Service Training course will introduce the B650 and B850 Patient Monitor platforms and their accompanying modules and peripherals. This Hardware Service Training will include hardware overview, User Interface navigation, troubleshooting, maintenance and checkout procedures on both B650 and B850 platforms. Some key topics that will be presented are theory and operation of the B650 and B850, use of Webmin service interface, configuration, licensing the options and features, calibration procedures for supported hemodynamic parameter modules, and special service tools. biomedical equipment technicians biomedical and clinical engineers course competencies: upon successful completion of this course, the student should be able to: Recognize the system hazards and safety rules when servicing a B850/B650 monitor. Identify components of the B850 and B650 monitors. Identify acquisition devices and modules that are compatible with B850/B650. Configure a B850 and B650 with compatible peripherals and external devices. Identify FRUs for both B850 and B650 units. Perform Disassembly and Reassembly procedures for both B850 and B650 units. Perform Maintenance and Checkout procedures. Calibrate all features of the B850 and B650 monitors. Perform Webmin diagnostics and system troubleshooting $7,585 Tuition & lodging: $8,325 Tuition, lodging & air: $9,220* *US only classroom 4 days IT skills recommended Essentials of Healthcare IT SM or equivalent equipment covered: B850 Patient Monitor B650 Patient Monitor PDM PSM Frame E-Modules page 16

23 CARESCAPE TM Respiratory Modules Full Service Training (Web) CARESCAPE Respiratory Modules Full Service Training is a webbased training course. The course is targeted for experienced engineers who have taken instructor led service classes in monitoring. The purpose of this training is to give an in-depth look at respiratory modules that are compatible with GE modular monitoring systems. It will give the engineer information needed to maintain and repair the respiratory module. The training content covers CARESCAPE Respiratory Modules, E-sCAiOV, E-sCAiO, E-sCOV, and E-sCO. EducationServices biomedical equipment technicians biomedical and clinical engineers $145 web 2 hours page 17

24 CARESCAPE TM V100 Technical Course - Web The CARESCAPE V100 monitor technical training course is designed to teach biomedical and technical personnel how to disassemble, configure, and service this monitor. This online, self-paced course takes the student through the disassembly of components in the CARESCAPE V100 monitor, as well as access and navigation of the Configuration Mode. Students also enter the Service Mode and perform the required test procedures. biomedical equipment technicians biomedical engineers $99 web 1 hour page 18

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