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Companies used to employ armies of people to read through documents such as customer satisfaction surveys, but it took longer, cost a lot more money and yielded far less detailed, reliable and consistent information than you can now quickly uncover using text mining applications.

In 2008, TechCrunch's Michael Arrington had a lovely vision for a $200 portable tablet device that would provide wireless web browsing. Sixteen months later, the collaborators on the CrunchPad are going through a messy divorce and it's not likely to see the light of day. Looking at the project's evolution, though, I can't say I'm surprised.

Today, citing people familiar with Nokia's 2010 product roadmap, Reuters is reporting that Nokia will release just one new device in 2010 running its Linux-based Maemo platform. That's a bad idea, Nokia.

In integrating PivotLink with its OMX product, OrderMotion adds a number of BI capabilities for its customers, including the ability to monitor sales trends for demand forecasting and to measure the lifetime value of customers.

We've all encountered the promise of 360-degree customer views, marketing-speak that asserts that BI solution X, CRM solution Y, or Sales Force Automation solution Z considers customer information from all angles. Yet I've never seen the "360-degree" claim fulfilled. Here's my take on 360-degree views and how they can finally becoming reality...

I'm wondering if Google Wave is like a concept car for Google. We'll never see it in production--but all of its features and capabilities will emerge in other products released by Google and other companies. Google Wave solves some very real business problems. But I think even Google will have trouble getting companies to adopt it.

On the cusp of launching its Azure cloud computing service, Microsoft is also making a savvy bid to lock up a patent for one of the main worries--vendor lock-in--of cloud users. (The other big concern is security.) The folks from Redmond have filed a patent application for migrating data to a new cloud, which is what you'd have to do when leave your first vendor.

Today LG and AT&T introduced a new Windows Mobile 6.5 smartphone, the eXpo. The device's defining feature is a removable Texas Instruments DLP pico projector, which can be used to share movies...er...PowerPoint Presentations when on the road.

Would Google's Chrome OS spell more competition for Android than anything else? That's one of the possibilities looming for Google's browser-centric Linux distro, as on each closer inspection it looks that much less like a Windows killer.

Just before the long Thanksgiving holiday weekend, AT&T, T-Mobile, and Verizon Wireless all announced sales for Black Friday and over the weekend. Conspicuously absent was any sort of sales event promoted by Sprint. Turns out Sprint was saving its deals for Cyber Monday instead of Black Friday.

I need to add an FTP server to my environment, and as I sit here and struggle with how I'm going to do that and stay under my annual budget, it occurs to me that the cloud isn't a bad option anymore. The savings are pretty compelling, in fact; read on for a quick and dirty cost analysis.

Ever since Google's Android phone has been known about, there has been speculation that Google would make a "Google Phone" to sell. Google has steadfastly maintained they don't want anything to do with hardware though. They are satisfied with making the platform and working with hardware makers to bring Android to the consumers. That may change.

A report in the Financial Times says that Microsoft has approached News Corp to obtain exclusive indexing rights for their sites such as Fox News. In return for some payment from Microsoft, News Corp would change its sites to block Google's indexing (and presumably others as well), leaving Bing as the primary way to find content on their sites.

As families and friends gathered across our great country yesterday, we were celebrating the merits of low tech. I think it should teach us something about how we conceive, build, and deliver any tech.

President Obama's making a new push to encourage and improve math and science education, in order to keep up in the global economy. In China, meanwhile, math and computer skills rank low as a requirement for driving innovation, a surprising Newsweek survey finds.

At least three of the four major network operators in the U.S. have announced sales on devices for the Black Friday shopping bonanza. Here's a round-up of what AT&T, T-Mobile and Verizon Wireless are offering. My favorite deal is the buy-one-get-one BlackBerry offer that Verizon has scheduled for Friday, November 27.

The holiday shopping season has fully arrived, and stores across the country will be opening early and offering bargains. If you're brave enough to hit the big box retail stores this weekend, Best Buy is offering five different Android handsets for $99 each.

"Transparency" is a vital term in open source: how easy is it to find out about some aspect of an open source project or product? Matthew Aslett of the 451 CAOS Theory blog went to find out how a number of vendors of open core products stacked up in this regard.

Cloud has drastically changed how IT organizations consume and deploy services in the digital age. This research report will delve into public, private and hybrid cloud adoption trends, with a special focus on infrastructure as a service and its role in the enterprise. Find out the challenges organizations are experiencing, and the technologies and strategies they are using to manage and mitigate those challenges today.

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