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On issue is that the transaction types in the IIF file are wrong.... A "PAYMENT" is a customer payment on account and will always use an A/R account on the SPL line, and never "Unknown", unless you've named your A/R account "Unknown".

From the answer:
Hello sevans, Before sending your statements, you’ll see the Send Forms window.... In this window, you can review the statements you want to send and change your email template or message.

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Greetings carrie88, Let me share some details about the billable hours of an employee.... If an employee is setup to Use time data to create paycheck , the billable hours will show once you run a payroll for them regardless if they are salaried.

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(you'd have to go to the end of the thread to see what she told me... i guess i threw in that question off topic from my original question.. which is why title might not match his/her response)

From the answer:
Hi there, Elliot.... You might want to use the Desktop file.... Your QBB file might have some information that is not in your QBO file such as reconciliation reports, audit trail, and recurring credit card charges.