Allow your members to create new help desk tickets with a simple slash command. Instead of having to navigate to a new tool to log an issue or make a request, your team can type /helpdesk into their Slack message box to ask for a new software license, help with Wi-Fi, or anything else.

See analytics and reports in Slack.

For anyone who needs a quick snapshot of the business, up-to-date data can be made readily available without having to leave Slack and sign in to a reporting tool.

Get Started

To start, think about the tools your team uses to get work done.

Do any tools generate alerts or notifications that require the attention of a group of people? Notify the right people in the right Slack channels.

Do you query data housed in internal tools? Bringing the query interface into Slack makes it easier to discuss and share the results.

Do you waste time signing in to a tool to complete a simple workflow? It may be easier (and faster) to perform this workflow in Slack.

If you've answered yes to any of the questions above, try reaching out to your teams managing those internal tools and sharing the following documentation with them: api.slack.com/internal-integrations.