Performance Metrics Mgr Technology Manager 3

Enterprise Finance & Information Technology offers technology and services that exceed Wells Fargo customers expectations and directly enable them to succeed financially. We interact with customers more than 12 billion times a year through in-store, online, ATM, and telephone transactions. We impact customers directly, through systems availability and security, as well as indirectly, through our business partners who offer and deliver a myriad of products and services that meet customers financial needs. We provide a competitive advantage for the company through excellence in fundamentals, integrated partnerships, and our talented and engaged team members.

As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:

Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.

Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.

About the Application Products Center of Excellence (APCoE)

The Application Products Center of Excellence is accountable for governance of the lifecycle management of the majority of software products installed on Wells Fargo assets (servers, desktops, mainframe, network etc.). The work that we do is critical to the success of our Enterprise and our customers as our efforts are aimed at keeping our data and technology systems safe and sound.

This position will manage a team of data and reporting subject matter experts responsible for providing intelligent business performance metrics to support the mission and goals of the Application Product Lifecycle Management (APLM) team. This team works closely with functional managers within APCoE and external partners to provide requirements for tools used by the APLM team. The team will also work closely with service providers to produce dashboards and generate reports to support business strategy and business operations. Works on moderately complex problems where analysis of situations or data requires an evaluation of numerous factors. Establishes and recommends changes to policies which affect work units directly and indirectly managed.

A successful candidate will be able to manage a high-performing team located in the US and offshore and build strong partnerships. This person must be a self-starter and be comfortable interfacing with team members at all levels within the organization.g talent. It all begins with you.

Required Qualifications

7+ years of technology experience

2+ years of leadership or management experience, in a technology environment

5+ years of data analysis experience

5+ years of experience creating pivot tables and performing data analysis in Excel

Desired Qualifications

Excellent verbal, written, and interpersonal communication skills

Ability to interact with all levels of an organization

2+ years of experience with Remedy or equivalent asset management system

Knowledge and understanding of data visualization

Ability to prepare management level presentations

Strong customer relationship management skills

5+ years of Tableau experience

Ability to negotiate, influence, and collaborate to build successful relationships

Ability to execute in a fast paced, high demand, environment while balancing multiple priorities

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.