Why AC Care Connect? Why Now?

Whole person care is a long-held vision that can become reality through the ideas and life work of many care providers and partners across our county, our state, and our nation. With the resources of Alameda County Care Connect, we have an opportunity to deliver a more coordinated approach to care and services that will ultimately lead to optimal independence and health for our consumers.

6 Critical Changes

Care Coordination

Improve and strengthen care coordination across services, so that clients receive the care they need when they need it.

6 Critical Changes

Care Integration

Stronger care integration among primary care, mental health, substance use, housing and the crisis system of care partners, so that our services can be provided with greater efficiency resulting in better client outcomes.

6 Critical Changes

Data Sharing

Greater levels of data sharing among primary care, mental health, substance use, housing and the crisis system of care partners, so that providers are better informed about their clients’ needs to provide the most optimal care.

6 Critical Changes

Housing and Homelessness

Fully implement a "housing first" approach to the housing and homelessness system through the implementation of Coordinated Entry and the Housing Resource Centers.

6 Critical Changes

Behavioral Health Crisis Response System

Decrease the unnecessary over-utilization of the most restrictive behavioral crisis services in Alameda County by linking people to the right service, at the right place, at the right time.

6 Critical Changes

Consumer and Family Member Experience

Improve the experience and outcomes for consumers and families by creating a partnership between health care providers and consumers in the consumer’s own health care; gather lessons in how to do this well, and replicate this practice throughout our circle of care.