Meet the Team

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Rose joined Mainstay in 2007 working within the HR team gaining a CPP qualification and commencing CIPD qualifications. Rose has since developed through a number of roles in the FM operations culminating in her current post which she has held since early 2016. Rose has completed a NEBOSH certificate whilst being in FM.

Overseeing a multi-site and multi service operation at national level, Rose is well equipped to deal with the HR and Health safety challenges whilst always maintaining a focus on customer service excellence.

Rose leads the operational team and assumes the responsibility for the strategic direction of the business, along with overseeing operational matters, including problem solving as and when required.

Rose is passionate about developing staff and helping achieve their potential by empowering and motivating her team.

Daniel joined Mainstay in 2013 with 10 years' experience in staff management. His Mainstay career started as facilities supervisor and progressed to Facilities Manager for the Midlands and South West region, managing staff located at approximately 40 sites, across the Midlands and South West England and Wales. In August 2016 Daniel was promoted to Senior Facilities Manager supporting the whole FM business.

Rona joined Mainstay in 2004 as a Purchase Ledger Assistant within Mainstay Residential Client Accounting, progressing through a senior role before joining the Group Accounting team in 2006. As part of her role she undertook the daily accounting function for the newly formed Facilities department. Rona progressed into the role of FM Finance Manager in 2008 and then on to her current position of FM Finance and Helpdesk Manager. Now Rona has responsibility for financial reporting as well as delivering excellent customer service to our clients and supporting the FM operational teams through the centralised finance and helpdesk functions.

Pawel Skiba has joined Mainstay in 2007 as a concierge on one of the sites in Manchester and has developed through a number of roles. Since 2013 joined North FM team as a facilities supervisor overseeing a number of sites and staff in the north-west region.

Pawel has completed a NEBOSH and NVQ L2 in Team leading and is currently undertaking L3 in management.

Pawel has been recently appointed Facilities manager for the North region.

Pawel makes sure that staff and sites are well looked after and provides best service possible to meet customer expectations.

His motto - good communication, great customer service and looking after staff = success.

Ligita Raizyte joined Mainstay Facilities team in 2017- managing sites in London and South East. She is passionate about maintaining high standards and has a great attention to detail.

Maintaining strong relationships with clients is important and Ligita takes pride in the service she and her team offer. Having worked for blue chip companies like - Radisson -customer service and -operations support, MITIE PFI- facilities-operations support, Xerox -Purchasing / Finance in addition having managerial role at Birkin Cleaning Services Ligita's work ethic and standards are second to none.

Jo joined the company in September last year after a 17 year career in management. She is committed to enhancing the experience of both customers and the technicians she motivates. Jo has a varied role from organising the technicians workload to ordering stock for the sites, she is also a support for other managers and is on the end of a phone or email trail making a difference.

Rachel joined Mainstay in 2006 as a Finance Administrator, progressing to a senior role.

She joined the Facilities department in 2010, assisting in the daily accounting functions. Rachel progressed to Finance Supervisor in 2016. She now has responsibility for overseeing the daily financial functions and supporting the FM operational teams.

Simon Joined Mainstay Facilities management in September 2016 and started work managing IRIS a key client in the commercial world of accountancy software.

Simon brings to the team over 30 years commercial business experience including business development, project and account management. Responsible for all aspects of Commercial Facilities management across multiple sites for the IRIS account. Simon commands his team of 18 staff and encourages them to be professional whilst empowering them to develop new skills for their own career development.

Charmaine joined Mainstay in November 2017, after 9 years working In the holiday industry. She has 4 years' experience managing, leading and guiding a team through changes to develop a customer focused service, and experience in delivering training programmes to teams and inspiring a shared vision. She has now joined Mainstay FM as Guest Services Manager at The Core - DLG and since joining Mainstay has gained an SIA license.

Charmaine is committed to transforming the world of customer service, her aim is to create an environment that the customers are at the centre of everything we do and treating them like family, firmly believing the way to achieve this is through a well engaged team, with the knowledge and tools to deliver world class service.