AnswerYou can set up an automatic payment (auto reload) if you have had the capability on your account. Requests to have this capability available for your account can be created by contacting Nexmo Support.

To set up auto reload on your account through Dashboard please follow the instructions below.

If you already have a saved credit card, debit card or PayPal payment method:

Our platform checks your balance every six minutes to trigger an auto reload payment. Therefore, if you are planning on using a lot of credit within a very short timeframe, we recommend that you increase the auto reload threshold and increase the payment amount for each auto reload event.

Not sure if you have a saved payment method?Go to the Billing & Payments page and you will see a section on the left displaying saved payment methods.

If you do not see auto reload as an option on the Billing & payments page, contact Nexmo Support to add the capability to your account.

Using the Developer API for paymentsSee the Developer API documentation to understand implementation. The benefit is that you can manage the auto reload payment when your account reaches any balance threshold you have set, in the API request, in realtime rather than based on the six minute interval.

Currently auto reload for the Developer API is only enabled for PayPal payments.