Press feature 983 the screen should say log:enter 1020000 (default password) if you have a 3 digit intercom number, 120000 if you have a 2 digit intercom numberthe display should say mbox, AA, and othr above the three soft keyspress the mbox soft keythe screen should say add, del, and chng above the soft keyspress the chng soft keyenter in the mailbox number you wish to reset the password onpress okthe screen should say reset and next above the soft keyspress the reset soft keypress the Rls keyyour password should be reset to 0000

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How to Change a Mailbox Password (Administrator Only)
1. To access the voice mail system press "Feature".2. Press "983".3. When you see "Log:" enter "120000" for 2 digit extension numbers, enter "1020000" for 3 digit extension numbers.4. Press "OK".5. Press "MBOX".6. Press "CHNG".7. Enter the mailbox number (same as extension number) you wish to reset.8. Press "Reset" softkey.9. Press "Rls" to exit (orange button to the right of the number buttons).
The Default password is "0000".

You need to get into voicemail administration and reset the mailbox password. Open the mailbox (F981), enter the default password (0000) and the system will prompt you to enter a new password.
Good Luck!

First you will have to find out the extension number that is giving you issues.

How to Change a Mailbox Password
1. To access the voice mail system press "Feature".2. Press "983".3. When you see "Log:" enter "120000" for 2 digit extension numbers, enter "1020000" for 3 digit extension numbers.4. Press "OK".5. Press "MBOX".6. Press "CHNG".7. Enter the mailbox number you wish to reset.8. Press "Reset".9. Press "Rls" to exit (orange button to the right of the number buttons).

Generally, you dial feature 981 to get in, then extension number and password. If you have no new messages it will say that, then give you the option to review old messages. To delete a message you press 76. If that doesn't work, login to your mailbox, press 8* then 6 to get to "go to message" then press the message number and #. If you have an on-site administrator, they can delete your mailbox as well, otherwise you will have to call your tech help service and have them erase it remotely.

The @ symbol simply means that a new message has been received in the "remote mailbox". If you are using Mail for Exhange this sometimes comes on when it is syncing because some of the default mailbox functionality is being "passed through" by the application. Or... you could have a remote mailbox set up and have a new message in it :)

look in menu - messaging - settings - email to see what mailboxes you have configured. Also, keep in mind that some apps for nokia may be triggering the @ symbol if they are utilizing the native messaging features of the S60 OS.