At the top of the screen, you can select ‘Add New Record’ in here you can add in different DNS entries as you require. See below for what each of the different types of DNS records do:

A

Used to point a domain to an IP address

AAAA

Used to point a domain to an IPv6 address

CNAME

(Canonical Name) used to point a domain to another domain name for scalability

MX

(Mail Exchanger) used to direct your email traffic to a particular server

SRV

(Service) advanced record to point to particular service port

TXT

TXT records serve as the human-readable text. Used to verify a domain in numerous ways

Other entries

Host (Optional): This is used to specify a subdomain so anything in front of your domain, e.g., sub.example.co.nz

TTL: Time to live, this allows you to edit the propagation time (in seconds) to how quickly it will cache to the DNS server. You do not normally need to modify this value.

Editing a current DNS value

You can edit a DNS value at any time. Just go into the ‘Manage DNS records’ in the ‘Actions’ drop-down, after you select the appropriate domain you want to edit

You can check if the changes have complete by using an online tool such as https://www.whatsmydns.net/. Alternatively, you can use the Linux command line ‘dig <domain>’ or a ping test in Windows command prompt to see if it has changed over.

Delete a DNS value

You can also select from the ‘Actions’ drop-down on the individual DNS record and select ‘Delete.’. Alternatively, you can select the checkbox next to a domain, then press the delete button at the top of the list, which is helpful when you need to delete a large bulk of DNS entries.

FAQ:

How long does it take for DNS changes to take effect?By default, this will take 1 -2 hours for minor records. Large changes like nameservers take up 24 – 48 hours.

I’ve made changes on your system, but it's not changing over?First, check to make sure the nameservers are with us <link to article>, if they are, get in contact with our support team so we can investigate further and get you sorted.

What is DNS?

DNS is the equivalent of an address book for the internet. You want a certain domain name to land to a certain server, that server is defined by an IP address to show where it lives in the worldwide web.

DNS was made to make this process a bit more human readable and user friendly. Otherwise, everything would just be numbers pointing to other numbers and just be too confusing for everybody involved. If you are stuck at any, send an email to our staff, and we’ll be more than happy to assist in getting you online correctly.