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Target server does not appear on the machine list when doing remote installation of OfficeScan

Updated:

29 Nov 2017

Product/Version:

OfficeScan XG.All

Platform:

Windows 10

Windows 2008 32-Bit

Windows 2008 64-Bit

Windows 2012 Datacenter

Windows 2012 Datacenter R2

Windows 2012 Server R2

Windows 2012 Standard

Windows 2012 Standard R2

Windows 2016 Server Core

Windows 2016 Server Datacenter

Windows 2016 Server Standard

Windows 7 32-Bit

Windows 7 64-Bit

Windows 8 32-Bit

Windows 8 64-Bit

Windows 8.1 32-Bit

Windows 8.1 64-Bit

Summary

Remote installation of OSCE cannot proceed because the target machine does not appear on the list of available machines, even though the target server fulfills the system requirements for OSCE.

Details

Public

This issue occurs when one or more required services are stopped on either the source machine (i.e. the machine the installer is run on) or the target machine (i.e. the remote server). Make sure that the following services are all started when attempting a remote server installation:

Source Machine (where the installer is executed):

Computer Browser Service

Target Machine (where the server components will be installed):

World Wide Web Publishing Service

Remote Registry Service

For more information on troubleshooting installation issues, refer to the OSCE Installation and Upgrade Guide, which can be obtained from the OSCE Download Center.

Premium

Internal

Rating:

Category:

Install

Solution Id:

1115402

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