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Thirstystone, best known for its line of 100% natural sandstone coasters, was running Microsoft Dynamics GP for everything, except its payroll and HR functions, and needed a new EDI solution to replace an aging solution that was labor intensive and inaccurate. Integrated EDI was a strategic aspect of their business execution as EDI transactions comprised 40% of its total yearly sales volume and over 50% of its transaction volume. The company’s management team realized EDI was a problem area and needed better automation, reliability and vendor support.