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BrianDrab

Posted 24 October 2015 - 08:13 AM

BrianDrab

Trusted Helper

Malware Removal

3,589 posts

My assumption is that you are unable to download any files at all? I'd like to get some logs. If you are unable to download the file, do you have another machine and a USB thumb drive where you could download the file and then transfer to your "sick" computer? Please let me know. Thanks.

Fresh Set of Logs NeededLet's begin. Please follow the steps below.

1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.2. Right click on the file and select Run as administrator (If you don't have this option simply double-click the file to open). When the tool opens click Yes to disclaimer.3. Press Scan button.4. It will produce a log called FRST.txt in the same directory the tool is run from (which should be the desktop)5. Please copy and paste log back here.6. The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe). Please also paste that along with the FRST.txt into your reply.Note: Please do not attach any logs unless specifically requested. It's easier if you simply copy and paste them into your reply. It's OK if you have to use more than one post to do so.