Freelance LAN Freelancer & Operations Manager

SummaryProven leader with experience in technology and production operations to include strategic planning, P&L management, product development and acquisitions. Results oriented in leading Information Technology and Production team through all phases of the operation, as well as long range planning, budgeting, cost analysis, project management, implementation and support.

PROFESSIONAL EXPERIENCE

UNIVERSITY OF PHOENIXOnline Instructor (part time), (2003 – present)Teach online classes for undergraduate and graduate degree levels. Classes include: Foundations for General Education and Professional Success (GEN/200), Skills for Professional Development (GEN/300), Project Management in the Technological Environment (TMGT/510), Information Management in Business (CIS/564), Project Management (PM/571), Applications of Technology Management (Tmgt/590), and Technology Management Seminar in Decision (MBATM/592).

OBSERVER-DISPATCH, UTICA, NYDirector of Operations, (2003 - 2011)Responsible for leading a combined IT and Production department including IT, Technical Services, Online, Prepress, Press, Distribution, and Building Services departments. Direct the delivery of information technology services and production operations for two print and distribution plants with satellite offices that produce daily, weekly, specialty publications and commercial printing and packaging. o Developed and managed project leading to the outsourcing of print and distribution operations.o Completed the installation and support of Customer Service and Classified Advertising call centers.o Created applications to ensure regular delivery of digital products to the hosting site.o Developed processes resulting in the publishing of a digital daily newspaper.o Produced application to automatically deliver completed ad files to various sites to be paginated.o Created and implemented capital plan to combine two packaging and distribution centers leading to reduced costs and increased efficiencies.o Selected, planned and installed new Classified Advertising, billing and Editorial systems.o Completed installation of Computer to Plate technology resulting in the elimination of film.o Assisted with the analysis and acquisition of a publishing company made up of eight weekly publications.o Implemented technology for an expanded network to include a new printing plant and remote offices.o Completed a web width reduction for weekly tabs and broadsheet weekly publications. o Led project to secure location and moved press and mail operation to new facility.o Managed project using continuous improvement methods to reduce newspaper waste by 21% annually.

OBSERVER-DISPATCH, UTICA, NYDirector Information Technology, (1998 – 2003)Responsible for support of all information technology systems for print and digital products. Develop and direct the implementation of long range strategic plans and prepare annual budgets that support a multi-platform environment.o Successfully completed project that consolidated Classified Advertising systems at four newspapers.o Completed the installation of a new telephone system and continue to maintain it.o Automated payroll by implementing Kronos, an electronic time keeping system.o Created Technology Steering Committee to develop standards for the organization.o Developed and successfully completed capital project to rebuild network infrastructure, including physical re-wiring from Token-Ring to Ethernet, installing routers, switches, new servers and operating systems including an AS/400.o Developed and maintained database applications for annual budgets, events calendar and others.

ORION BUS INDUSTRIESManager Information Systems, (1997–1998)Responsible for all aspects of the information and communications systems for a manufacturing company that is part of a multinational corporation. Part of the management team and worked on many cross departmental as well as technology driven projects that supported the company’s overall goals. Also prepared project budgets and led IS staff in the implementation of them.o Maintained a LAN/WAN made up of 200+ PCs with multiple servers residing in seven remote locations.o Successfully established operations for a new manufacturing plant and a parts distribution center handling sales and distribution for the northeast.

PRESBYTERIAN HOMES FOR CENTRAL NEW YORKData Processing Manager, (1994 – 1997)Managed information systems for entire organization that consisted of a nursing facility including senior daycare, HUD senior apartment complex, and Adult Care facility. Responsible for implementing annual technology budgets and projects management.o Successful completion of the redesign and installation of the infrastructure that included physical wiring and hardware upgrade Arcnet to Ethernet network.o Created database applications for patient management, budgeting, inventory control and maintenance work orders.o Responsible for establishing the process by which the company could electronically transmit patient or tenant information to the correct state or federal agency for processing and reimbursement.

UTICA CITY SCHOOL DISTRICTComputer Operator, (1987 – 1994)Responsible for district wide network administration and systems operations. Responsibilities included hardware and software support for mainframe and PCs at 13 schools throughout the district consisting of grades K – 12. o Database administrator for Special Education Department.o Completed installation of all computers, cabling and other network related items to bring the Administration building network online.o Developed database applications to help with tracking student progress and placement.o Successfully managed helpdesk for hardware & software support for all district facilities and assisted users regarding procedures for Human Resources Information System, Financial, Transportation and Student Information Systems.o Implemented and maintained Payroll Electronic Direct Deposit System.

EDUCATION & TRAINING

New School for Social Research MS in Human Resources Management, Training and Development 1995

SUNY Institute of TechnologyBS in Computer and Information Systems, 1992