Configuring Authorize.net

Authorize.net is available only in the UK, North America and Australia. For an overview of payment providers available in your country, click here.

Authorize.net is a useful payment provider because it can act as a gateway to other merchant accounts from merchant service providers like Moneris or Heartland. Authorize.net can also provide both in their all-in-one option.

A gateway is a service that authorizes payments.

A merchant account is a bank account that assures you'll get paid when a customer purchases from you.

The Authorize.net integration with Lightspeed eCom one of the integrations that will redirect customers after checkout to a Authorize.net website to complete the payment. For more information about this, click here.

Create a test transaction in your eCom store by buying something from as if you were a customer. Complete the checkout process by entering your address information, selecting any shipping method, choosing Authorize.net as the payment method, confirming your order and clicking Buy.

Your test is successful if you are redirected to an Authorize.net form asking you to enter in your credit card details. It means that the Transaction Key, API Login ID and Signature key is correct. Your test is unsuccessful if you see an error screen. See the troubleshooting section here for more information.

Ensure the Authorize.net integration and transaction processing settings are set to live.

Blank spaces in copied credentials

Check for blank spaces in the Authorize.net credentials. They are very easy to miss, so it is recommended you deliberately check each field by adding your cursor before and after the API Login ID, Transaction key and the Signature key.

If a space is found, delete it and test Authorize.net again using the instructions in Step 4 above.

Incorrect credentials

It is also possible that the API Login ID, Transaction Key or Signature Key is entered incorrectly. You can verify your API Login ID and request the new Transaction Key and Signature key by following the setup steps above for obtaining a Signature Key.