Level 3 technician / Team Leader

Dreaming of an IT job where you do more than telling someone to turn their computers off and on again. A job where everyday challenges are different, where what you do actually matters? Are you able to problem solve, plan and implement IT support solutions for clients? Have you experience in IT support orhelp desk and want a change? Onsite Helper may be just the right fit for you.

Hi potential team leader!

Your future employer, Onsite Helper has just created a new IT engineer (level 3)/team leader role and is looking for a person who has the right personality and attitude to fill this position. The individual will possess high technical ability along with strong client management ability and commercial experience. If this sounds like you, please send us your application!

This is a permanent full-time position.

Who we are

Onsite Helper is an established IT support services business which has been servicing business clients for over 9 years. Please visit our website www.onsitehelper.com for an overview.

What we do affects the livelihood of our clients so we do not take our work lightly. Band aid fixes on IT issues are a no no. We believe it is important to spend that little bit of extra time and apply the best solution possible.

Your role with us

Head & review the performance of the technical team

Timely Administration of Job Tickets to meet Client SLAs

Deliver high level technical support and advice to clients

Remote and Onsite maintenance and support of clients’ network infrastructure

Setup a temporary wireless network at a hotel using to support 800 guests for an event

Friday night drinks with work colleagues and associates.

Our Promise To You

Your time, energy and commitment never goes unnoticed and is always greatly rewarded. We have a work hard play hard attitude.

What To Do Next

Please send your applications to Lily Lee at recruitment@onsitehelper.com. You will need to submit a covering letter along with your CV as we want to get to know you. Please note that only shortlisted candidates will be contacted.