McDonald’s drive-thru: ‘I ain’t servin’ no police!’

After a uniformed police officer pulled into a McDonald’s drive through in Henrico County, Virginia, and paid for his order, he was refused service and his food once the employee at the pick-up window saw his uniform.

The 25-year law enforcement veteran, Scott Naff – who is an officer for the Virginia Department of Game and Inland Fisheries – shared the incident with his wife, Cathy, who described the run-in to the local newspaper. She said that when the employee at the window saw his uniform, he received a defiant reaction.

The story went viral quickly after the appalled wife posted her husband’s experience on her Facebook page to notify her closest friends and families about what happened. By Monday, it quickly received 2,000 comments and 3,500 shares, to her surprise.

“He was in uniform and [in] his police vehicle,” the officer’s wife informed her social media followers, according to Fox 8. “He paid for his food and drove forward to the next window. The young man who was working that window looked at him and backed away from the window mouthing something to my husband.”

Cathy Naff then explained that her husband was unable to hear what the employee told him because the drive-thru window was closed when he pulled up.

“The guy finally walked to the window and slid it open,” she continued. “The guy said, ‘I ain’t servin’ no police’ and closed the window. The guy proceeded to tell everyone in McDonald’s, including the manager, that he was not going to serve the police.”

Naff reported what happened not to get retribution on the employee, but to let Americans see the kind of hostility police officers in the United States endure daily after the police bashing that was fueled during the Obama administration.

“Cathy said it was not her husband’s intention to cost someone their job, but she wanted to bring to light what police officers go through while interacting with the public,” Fox News noted. “Cathy updated her Facebook status to say a manager at the McDonald’s had told her and Scott the employee in question had been let go.”

She said it was a shame that police officers such as her husband have gotten such a bad rap because of a few bad cops out there – not to mention the way mainstream media and progressive politicians have stigmatized law enforcement in a negative light.

“My husband is one of the great guys and would have never treated this young man disrespectfully,” the supportive wife insisted.

After hearing about what happened, the owner of the McDonald’s restaurant was spurred to take “appropriate action” to right the wrong.

Not in my establishment …

McDonald’s franchise owner Freda Thornton issued a statement Tuesday supporting the officer and condemning the action of her employee.

“At our restaurants, we are dedicated to serving all of our customers, including all authority figures who protect our wildlife and natural resources,” Thornton told WTVR. “We regret this situation, as it goes against our standards of providing a welcoming experience to everyone, and we have taken the appropriate action to resolve this situation.”

Where’s the training?

When the Richmond Times-Dispatch asked a McDonald’s spokeswoman what measures would be taken to make sure similar instances would not occur in the future and if further comment would be provided, she declined to provide any details – even though it was disclosed later that the disrespectful employee had been terminated.

Naff’s wife was also asked if she though the situation had been handled properly.

“When asked whether McDonald’s actions were satisfactory, Cathy Naff said there is no satisfaction in seeing someone lose a job,” the Dispatch’s Bill Lukitsch reported. “She added that the issue could likely be prevented from recurring through adequate customer training practices.”

She insisted that food chains must do a better job to ensure that the entire community is served with respect and dignity.

“This situation is about how a law enforcement officer was treated by an employee of a local establishment who should have been trained by their employer and properly supervised on how to treat their customers,” Cathy Naff told the Richmond daily.

In one of her Facebook posts, the concerned wife called on all Americans to do a better job appreciating those who sacrifice their lives to ensure their safety.

“This is such an eye opener for me – as to what the people who protect us have to go through on a daily basis,” Cathy Naff wrote, according to TheRoot.com. “Please pray for the men and women who serve and protect us and put their lives on the line for us each and every day.”

93 Comments

most of the mcdonalds in my part of the world hate to see white people in the restaraunt or drive thru.
i will say i have been overlooked for black customers who came in after i did.
one more thing i will say its not just mcdonlads either. burger king and wendys are just as bad.

I truly believe you can thank the past administration for this attitude/behaviors.

VN:D [1.9.6_1107]

Rating: 5.0/5 (19 votes cast)

GlennVA

11:48 am July 22, 2017 at 11:48 am

You’ve got that right Pappy. If Obama were still President he would have the McDonald’s employee to the White house and given him a Treyvon Martin medal and an appointment to one of his many made up jobs.

VN:D [1.9.6_1107]

Rating: 4.8/5 (19 votes cast)

ltuser

6:22 pm July 22, 2017 at 6:22 pm

You got that right. I NEVER ever heard of a single instance of this TILL Obama got into office… Now its become a common occurrence..

And 99% of the time the leftist media COMPLETELY ignores it.. Can you imagine how much air time we would he getting had it been a black customer, and a white employee, and that employee said “I ain’t serving his kind”…

VN:D [1.9.6_1107]

Rating: 5.0/5 (8 votes cast)

Janeway

7:18 pm July 23, 2017 at 7:18 pm

Is this part of the Obama “legacy” — instructing black people to have no respect
for police officers? The article doesn’t state the race of the MacDonald’s employee
who won’t “serve no police,” but the characteristic double negative plus the word
“ain’t” certainly point to the employee being “African-American/black.” Just an
eduicated guess….

VN:D [1.9.6_1107]

Rating: 4.8/5 (6 votes cast)

ltuser

4:12 pm July 24, 2017 at 4:12 pm

[Is this part of the Obama “legacy” — instructing black people to have no respect]

Janeway, i don’t think they ever have had any respect… Especially for officers..

Remember the case of two whites beaten to death by a black mob hanging out at a “University” MacDonald’s just outside Texas A & M? The race of the black killers and white victims was omitted from media coverage. It was another example of why WHITE parents need to give their kids “the talk” by John Derbyshire who was fired from the National Review for his truth telling – e.g. a white should avoid any large black group unless they’re wearing shirts and ties and sell insurance.http://www.frontpagemag.com/fpm/238968/beaten-death-mcdonalds-david-paulin

VN:D [1.9.6_1107]

Rating: 4.9/5 (12 votes cast)

ltuser

6:24 pm July 22, 2017 at 6:24 pm

I don’t even remember hearing about it PERIOD.. Let alone the news omitting the races of those involved..

Whether it is a football team, a city, or a country, attitude reflects leadership. During my 68 years in this country, born at Ft.Bragg…I have never witnessed anything as disgraceful or ungracious as was demonstrated by both Obamas’ and far too many per the last administration.

I disagree with the officer’s wife. Firing the employee was both the right thing to do and the most beneficial – especially for the kid that got terminated. First of all, the rest of the staff received clear warning the consequence of such actions is no mere verbal reprimand. Secondly, because he lost this job he just might have learned something that will benefit him in the next job and for the rest of his working life.

Training only goes so far. It doesn’t have the shock value of real life.

VN:D [1.9.6_1107]

Rating: 4.6/5 (5 votes cast)

ltuser

3:11 pm July 23, 2017 at 3:11 pm

I doubt he will learn a DAMN thing.. Let alone try to get another job..

VN:F [1.9.6_1107]

please wait...

Rating: 5.0/5 (4 votes cast)

chuckyb

12:46 pm July 24, 2017 at 12:46 pm

Like most of the younger generation today (regardless of race) he will blame everyone else. Nothing that will happen to him in the future will be his fault.

My order at a Waffle House was filled only after all orders for black customers had been filled, even though most came in after me.
I won’t be going back there.

VN:D [1.9.6_1107]

Rating: 4.8/5 (4 votes cast)

meredit

2:44 pm July 23, 2017 at 2:44 pm

Pineapple, a few years ago I had a similar thing happen at a recycling center. Any business that fails to act when it’s employees behave like that should be a) boycotted and b) turned into the city and BBB for investigation. This is American, for goodness sake. Even if it’s an employee acting on his/her own without support of management, putting the screws to management will ensure that something’s done about it because it will affect their bottom line.

VN:D [1.9.6_1107]

Rating: 4.8/5 (4 votes cast)

ltuser

3:14 pm July 23, 2017 at 3:14 pm

I’ve been in many waffle houses over the years, and have never seen that behavior, even when all the staff were black..

Janeway, I know some white folks who speak the same lingo. The ethnicity is not mentioned but could be a hispanic, could be black and could be white. I take it you assume only blacks speak in that manner. Not kool. I’m an American of African descent and born in the ghetto. My father made it his point to strive for higher things in sports and education. In fact if I spoke like I was part of the “streets” I got plucked on the head. Gosh that finger hurt. I vote republican as well. With your train of thought you would look at me and think my English is poor and I’m probably a democrat. You don’t sound any different than those of my ethnicity who would assume that whites are all racists. Just be careful and choose words wisely. We’re on the same side.

VN:D [1.9.6_1107]

Rating: 4.0/5 (1 vote cast)

GlennVA

7:10 am July 26, 2017 at 7:10 am

Weightlifter. There was one super line in your reply. “My father made it his point to strive for higher things in sports and education.” It appears you had a family unit and that makes a great difference. Your father was there and cared for you. If all families were like that, the World would be much more cohesive and racism minimized. Good man.

VN:D [1.9.6_1107]

Rating: 5.0/5 (1 vote cast)

dabsdb

10:42 am July 26, 2017 at 10:42 am

Weightlifter, you are proof that physical characteristics just describe the group, not the individual.

Differences in education, civility & crime rates of the various races have nothing to do skin color or poverty & all to do with the families who raise the kids to be educated, civil & law abiding.

As regards bigotry, it comes in all skin colors. It is bad when it results in uncivil, discriminatory behavior. It is good when it helps with survival.

Best example is taxi cab drivers of all colors who drive by potential customers whose physical characteristics match the characteristics of groups associated with violent crimes. That prejudice is the compliment common sense gives to experience & is based on the innate desire to survive.

Who doesn’t get anxious in an encounter with a stranger in a vulnerable situation?

But does anyone fear someone ordering food? How can anyone justify the bigotry of refusing service to someone based on how they look, when there is no risk or need to survive?

Having RESPECT for authority figures starts with the PARENTS. I see a complete lack of respect today for all authority, including Teachers, and Police. Parents are the problem here, and until THEY start TEACHING respect for authority to their children, this problem will continue !

That is an essential truth. It is a fact that minority “leaders” are leading their “followers” astray with their BLM type BS, but it is the PARENTS who have the initial and primary control and influence. But even worse, many parents ENCOURAGE this disrespect, AND defend their little darlings to the hilt when they do wrong (this unfortunately is happening across the spectrum, including middle-class-suburban, etc.).

First of all, it’s highly unlikely this young man has 2 parents. It’s 72% likely he has just a single mother, ill educated, possibly on Welfare. And it also seems that he’s been given “the talk” that many blacks insist on giving their kids, the MYTH that police are dangerous to young black men instead of the truth that young black men are the greatest danger to both police and each other, killing 4000-6000 fellow blacks ANNUALLY.

Ituser, Most people of my own ethnicity that I associate with (blacks) teach respect for authority. As I have told other people of my ethnicity in various times of my life to quit assuming all whites are racists, well quit assuming all blacks don’t respect authority. I have no time for making assumptions. Growing up in the ghetto was a hopeless environment. Thankfully my father instilled in myself and my siblings to let no one define who or what we are. All 6 of us went to college, 2 of us served in the navy and marines during time of war, 2 of us has their own business, 2 medical professionals. We all have a sense of respect for authority from our dad Because we respected Him. As I said we were from the ghetto. We didn’t settle though, out of respect for ourselves and authority. Bad enough there are blacks who call us sellouts but then we have whites or whoever assume we’re all slack jawed liberals

So true. I saw it in my adult ESL classes all the time with some (not all) young adults from Mexico and China. It was most common among younger Mexican males and some females- always questioning authority or saying they’d comply and not doing it. Some spoiled wealthy 20-something Chinese students were also pretty bad about doing whatever they wanted or sneering at teachers who put their foot down. After years of watching it I concluded that those 18-25 year olds raised in a controlled society saw their peers getting away with it here and followed suit. Occasionally a young polite student would complain to me and them. It’s time to enforce consistently rules of proper social behavior as was done in years past. that doesn’t mean brutalizing offenders, simply making the consequences of infractions unpleasant enough to stop the behavior. Sociologically that would mean communities enforcing social norms. Yes, and that includes snitching for those too ignorant to see its value.

Parents aren’t the ones to blame necessarily. You can have parents lead the right way but their children will ultimately make their own choices. It’s called rebellion. It’s too easy to just blame the parents. It’s safe to assume most parents (good ones) have taught their kids to avoid drugs and then their kids do the opposite. Happens often.

Actually, the Supreme Court is the problem here. The judges in Washington D.C. chose to ignore what the majority of the American public wanted. In 1962 and 1963, the court decided to say that prayer and Bible reading were illegal. Those decisions have had several negative consequences.

As long as people can have what they want given to them in return for a vote, then pukes, like this bigoted McDonald’s employee will be disrespectful to those who follow or enforce the rules that create a civil society. And they will continue to claim victimhood based on some physical characteristic like skin color, instead of some self caused characteristic like arrogance, ignorance or prejudice.

Unfortunately, though the termination was DULY CALLED FOR, AND it frankly would have been a travesty if he WASN’T, this d/bag will now probably proceed to collect OUR taxpayer dollars in the form of unemployment or welfare. Such folks should simply NOT be hired in the first place. And I will guarantee you that right now HE thinks that HE is the one who has been wronged. Also, ALL companies that serve the public should have a corporate “ZERO TOLERANCE” policy concerning disrespect towards peace officers, and it should be made VERY CLEAR and STRONGLY enforced.

This SOB deserved to be terminated, but you are wrong about two things. First, and most importantly, unemployment insurance is not paid for by “taxpayer dollars.” As a former employer in the retail industry, I can attest to this– it is earned by the employee and deducted by the employer. Second, employees terminated for misconduct do not qualify for unemployment insurance payments.

VN:D [1.9.6_1107]

Rating: 4.9/5 (7 votes cast)

cheech6870

11:56 am July 22, 2017 at 11:56 am

Yes, I am aware that employers pay into the pool, and that is part of why they sometimes fight so hard to prevent a terminated employee from qualifying, as too many claims increases their contribution rate. But, the government has a hand in it, also.., there is taxpayer expense. But chances are that in this case the franchise will not fight to see that he doesn’t qualify, for fear of being branded “racist”. It frankly is somewhat surprising that they did right and that he was even terminated.

I see this guy didn’t go to jail for blatant discrimination, but someone who didn’t do their job a few years ago because she didn’t believe in gay not only lost her job but went to jail for several months! And the work around that, and the only thing she did, was sign it under protest that that she didn’t agree with it, but simply followed orders.

You see, if the leftists had been infringed upon, the Mac worker would be seeing jail time. Since he discriminated on a conservative, it was just a loss of a job.

VN:F [1.9.6_1107]

please wait...

Rating: 5.0/5 (4 votes cast)

ltuser

6:35 pm July 22, 2017 at 6:35 pm

And we would have seen mass protests outside that and other Mcdonalds, TILL the person was not only fired, but arrested and convicted by a mob of his lessers..

Blacks have always been racist, just their masks fell off with the last installed POTUS. That’s ALL. Get a clue. Wake up! We are not able to live together under the same government free!!! Under the boot of a Sad style government is the only way. Do you really want that?

McDonald’s corporate policy on their own website is: 365 Black. So you tell me!

Having worked in retail liquor sales where laws need to be enforced, you leave your prejudices at the door and represent the company you work for. You deal with the public evenly, rich, poor; any ethnic or racial type, the obnoxious and the solicitous! Training is key to new employees, I know the clerk was terminated, but what training did he receive, this is public relations. During my 38 years there were times when it was difficult what I felt from what I had to do with either the customers or the employees who worked for me.

This is absolutely disgraceful behavior towards a man
who risks his life every time he reports for work,
whose uniform makes him a target for every
‘malcontent’ he encounters during his tour of duty.
This police officer (whose job it is to keep law-abiding
citizens safe from dangerous criminals) wants to go
home to his family at the end of his workday just like
everyone else.
I’m glad that the nasty low-life lost his job.
Screw him!!

And i hope the ENTIRE department down there, BLACK LISTS this ‘kid’ and his family from ANY 911 emergencies.. IF THEY hate cops that much, then let THEM DEAL with emergencies on their bloody own.

VN:D [1.9.6_1107]

Rating: 5.0/5 (3 votes cast)

ishigreensa

8:32 pm July 22, 2017 at 8:32 pm

Unfortunately, black listing his family will not help the situation either. If anything, it will solidify what he was brought up to believe, that emergency personel only hurt people like him and never help. That is not the answer.

The answer is to teach him first hand what it is like. Put him in a patrol car for a day with a black police officer, if that is the color of his skin, (to show that it is the same white or black), and have him ride along where officers are called on BS jobs such as settling marriage fights only to have both of them turn on the officer, and if there is a real action situation where people are shooting at the police, then make him ride along and see it first hand. If his attitude doesn’t change after that, then you just can’t fix stupid!

VN:D [1.9.6_1107]

Rating: 2.7/5 (3 votes cast)

ltuser

3:17 pm July 23, 2017 at 3:17 pm

Many places DO do those ride alongs, but cops won’t ever put these cretins into those situations where violence is possible, as they would be too damn scared of being SUED…

What burns my butt is the police are there to serve this person in turn he should serve the police by just doing his job and serve the officer his meal that’s what he is there for. If I was this persons employer I would serve this employee a Pink Slip.

Parenting begins at home. Obviously there was NO parenting by this individual’s mother and, if he knows him, father. A lack of education too by the way he speaks. These are the people who mooch off us taxpayers, have welfare checks and free medical services. Enough is enough! All franchise owners of McDonald’s, Wendy’s, Chic-Filet, etc. should also incorporate proper training for employees on how to respond and treat their customers. Otherwise, customers might not return.

Whatever parent this young man has in his life (72% likely to be a single mother, also likely to be a high school drop out on Welfare) has given him the ignorant “talk” in which he’s warned to be afraid of the police as the greatest danger to a young black man.

In reality as all stats bear out, the greatest risk to a young black man is OTHER YOUNG BLACK MEN. Black parents keep increasing the risk to their sons by a) bringing them into the world without a father who sticks around and b) misinforming them regarding black crime and death stats. This ignorance keeps being passed down from generation to generation. It even made an appearance on the black propaganda TV show “Blackish” where the parent characters are a bi-racial physician and highly paid advertising exec yet shoot the same BS to their kids thanks to white lib and black script writers who should know better instead of reinforcing black LIES.

McD, and all other establishments, need to post for all their employees:
We are here to serve, and serve with courtesy. Acts of personal biases will NOT be tolerated, and will be the cause for immediate termination.

Firing the employee though justified does nothing to decrease his bitterness toward police, in fact will increase it.
IN ADDITION a complaint should have gone to the nearest human rights commission that libs are so fond of and an order made by that commission that he be given a particular kind of diversity training. To de-program him of his hatred for police, he should be obliged to listen to lectures by Heather MacDonald, author of “The War on Cops: How the New Attack on Law and Order Makes Us All Less Safe” or read her book or have it read to him with a report written or dictated by him (depending on his literacy).
When he understands her main finding based on impeccable research, that POLICE HAVE SAVED MORE BLACK LIVES THAN ANYONE ELSE IN AMERICA while blacks themselves exterminate 6000 of their own race a year he can graduate.

This is the reality of the situation–that (ex) employee probably has a rap sheet or his homies and fambly have rap sheets and prison records. He’s a thug. Whenever these incidents happen, that’s almost always going to be the case.

I actually believe all establishments that serve the public should train their employees in manners and exactly what the company expects of them…our youth in partic
ular has absolutely no idea. I just witnessed this at my local grocery store. The checkout bagger was young, maybe high school, he whined loudly to me (like a spoiled brat) when I told him my bag choice. He then proceeded to stuff any and all into the bag without care. I asked him to please not do that, he scowled at me. I asked him to not make the bags so heavy as well. He ignored me. Then, while I wouldn’t have wanted help out, esp. by him, he didn’t bother to ask and pretty much turned his back to me, dismissing me. When I got to the car, I had to unpack the bags and rebag based on cold and hot, etc. Then I discovered not only had he shoved hot and cold into bags together, he had laid down items that could leak, and his rough housing had caused the dish soap lid to pop and had leaked a good quarter of the bottle all over everything in said bag. My long point is, perhaps a little job instruction before setting him loose on customers would have been best.

A regional convenience chain in my area gives officers on the job coffee “no charge”, as a “thank you”. But my manager friend did confide in me that it was the best and cheapest security you could ask for..!

"Words have specific meanings. Electrons are never "generated", not by a steam powered turbine, or a water powered turbine or a wind powered turbine! Believing so indicates a profound ignorance of the details of physics. Electrons exist everywhere in the environment. They can be "separated". by investing some kind of work. The work done on an electric charge..."Comment by 4drphil
Posted in Battery cars pose significant hazards