Monthly Archives: June 2014

Even though we live in a digital and social media age, there’s still a lot to be said about a business by the way it answers its phone. While many small businesses and solo entrepreneurs rely on answering services to…

As the temperature starts to increase, what happens in your business? Depending on your industry, you could be seeing an uptick in calls and requests or you could experience a lull in new business. In either situation, using an answering…

When you are growing a small business, every decision needs to be considered carefully – especially when it comes to spending money. You know you need to keep expenses low, without sacrificing the quality of your products/services and the customer…

Wouldn’t it be great if everything in your business life ran smoothly? If there were never emergencies to handle and you were always there to answer your business line, it would be smooth sailing for you and your company? Unfortunately,…

As a service provider, we know that you are great at what you do. But truth be told, answering phones doesn’t have to be one of your strongest suits. That’s why working with an answering service for your service-based business…

In Part 1 of What is a Virtual Assistant, we talked about what virtual assistants do and who they are. Here in Part 2, we talk about the benefits of working with a Virtual Assistant (or “VA”) and why so…

Picture it: You and your team are in the middle of putting together a very complex, and important, project for a customer. The phone rings. It’s new business – which is great – but do you have time to stop…

The impression you make as a small business speaks volumes about you and your team. It also helps set the stage for future business (or lack thereof). Earning trust and respect in a crowded market starts by putting your best…