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Link does NOT open in new window

I have hyper-linked items within my site and have selected the option to have it open a new window when selected, however, it does not open a new window at all. I have tried it both with the option selected and without it and same result. I am concerned that this will make it challenging for potential clients to remain interested in utilizing my site if they must continually use the "back button" to return to my site. Any suggestions or info as to why this selection is not performing as it should? Thank you.

This is Bob
Kasper from Microsoft Office 365 SharePoint Support.Thank you for addressing your concern about
the Hyperlinks not opening in a new window.To help me narrow down what could be causing this issue I will need you
to answer a few questions.

1.Are the hyperlinks in the team site
or the public facing site?

a.If it’s the public site may I get the
URL so I can see them?

b.If this is happening on the internal
site please explain how the links are created.

2.Does it happen on all computers?

Thank you,

Thanks for the feedback.

You have posted to a forum that requires a moderator to approve posts before they are publicly available.

I'm having the same issue I think. I created the link in my public facing website using a document uploaded to my "documents" section of the team site. It's a PDF file. I'm on Explorer for the web browser. When I try to open the link (pretending to be a visitor on my site) it asks to "save" the file rather than open it. Any help would be appreciated. Thanks.

Thanks for the feedback.

You have posted to a forum that requires a moderator to approve posts before they are publicly available.

I am having the same issue with a subsite created in SharePoint 2013 online that is impacting both internal and external links. The open new window option is working just fine with the main site however it is not working with the subsite from any computer and using different browsers. I hope you can help resolve this issue as it is extremely vital for our company to have specific links open in a new window.

Thank you in advance,

Yasser

Thanks for the feedback.

You have posted to a forum that requires a moderator to approve posts before they are publicly available.