4 Replies

I am not sure if it should be on its own line but I was sort of expecting functionality like there is on the actual ticket when you add more people (each entry gets added to a list individually and you can delete individual people from that list).

If it will stay like this then the app should at least add the commas its self after a person selects the name/email that is suggested so that the next name/email will work.

Also why use commas instead of semicolons (like outlook)

Well since I am on a roll anyways why not add some more questions.
Would it be better to have the CCed users close to/next to the Contact so then you can go from the contact to other people that need to be associated with the ticket?

Thanks for the feedback. I see your point regarding the commas and adding them for you. It's unclear what the delimiter is and different email programs use different delimiters. Outlook uses semicolon but gmail uses comma.

I'll right up an enhancement for this issue but it won't get in until a future release. We uploaded RC last night and will only be making critical bug fixes at this point.

Thanks and keep the comments/suggestions flowing and thanks for helping us test 5.3!