Payment/Delivery Options

Base Miles Calculation

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

ABOUT TAX INVOICES

After requesting your Tax Invoice online ,a PDF document will be e-mailed to you within 72 hours,to the e-mail address provided.

If a Tax Invoice has been successfully generated from the South African Airways Tax Invoice System, the onus rests on the recipient to ensure that his/her mailbox has enough space to receive an e-mail - with a PDF attachment; and that his//her service provider or exchange server allows for delivery of such e-mails. South African Airways, can not take responsibility for undelivered e-mails due to any other reasons beyond our control including the above.

Prescribed details required from the South African Revenue Service on a tax invoices

Tax invoices must ordinarily reflect all the following details (Section 20(4)):

Infants do not qualify for Voyager miles.

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

Hand luggage allowance

The amount of hand luggage you may carry depends on which service class you are flying.

Travel Class

Max Weight Per Piece

Max Dimensions Per Piece

Business

Two pieces: 8kg (18lb) each

56cm (L) 36cm (W) 23cm (H)

Economy

One piece not exceeding 8kg (18lb)

56cm (L) 36cm (W) 23cm (H)

Please note: If your hand luggage does not conform to the size specified, you may be denied entry into the departure area or sent back to check-in.

All hand luggage must be of a size that fits under the seat in front of you or in one of the overhead lockers.

Hand luggage must not obstruct emergency exits or aisles.

One (1) Small personal (E.G. Small purse, small laptop case) is also allowed.
Larger laptop bags and standard/bulkier briefcases will NOT be considered a personal item and will count as a normal piece of cabin baggage, which may not exceed one piece in economy and two in premium (subject to dimension & weight restrictions).

Sports equipment & musical instruments

Sports equipment and musical instruments are subject to the same size and weight limitations as other hand luggage. However, certain items can be carried on board if you purchase an extra seat to accommodate it.

Restricted items

Security items, such as a pair of scissors, knives, blades or any sharp and/or pointed objects, must be removed from hand luggage and packed in checked baggage. To facilitate your travel, kindly refer to the documents below identifying specific security restrictions: