[anti-abuse-wg] A Network without contact!

Hello,
Thank you all for your input about a network that did not provide an e-mail
contact information.
As Wout de Natris clearly pointed out, even Scania's telephone number was
incorrect! So, to the ones who had recommended I call the network to report
an abuse/spam, you cannot even trust the phone numbers provided.
Either lack of abuse /spam reporting contact for networks has become more
noticeable, as we find out that the contact channels provided are incorrect,
or do not even exist.
Here is another example. I tried to report a Spam that had come from IP
address [204.116.102.91] which belongs to Spirit Telecom. Their Whois
information shows the following:
OrgName: Spirit Telecom
OrgId: IAVE
Address: 1500 Hampton Street
City: Columbia
StateProv: SC
PostalCode: 29201
Country: US
RegDate: 1993-07-01
Updated: 2011-12-01
Comment: FOR ABUSE Reports Please E-Mail noc at spirittelecom.com or
Call, 888-864-7226
Comment: For Law Enforcement Agencies Subpoena Request and Info
Please E-Mail customercare at spirittelecom.com or Call 800-686-7671
Ref: http://whois.arin.net/rest/org/IAVE
----
But after sending my report to noc at spirittelecom.com, I received this error
message:
Delivery has failed to these recipients or distribution lists:
noc at spirittelecom.com
The recipient's e-mail address was not found in the recipient's e-mail
system.
----
Considering the time differences, and often language barrier, calling a
network may not be possible.
So, as strange as it may sound, networks need to provide a channel so that
others could contact them and report network violations.
Here, I have copied Spirit Telecom's other contacts so that they could know
about this problem at their network.
Thank you,
Reza Farzan
rezaf at mindspring.com
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