Subscribers to the COC

Thank you for your support! Subscribers are an integral part of the Canadian Opera Company’s success.

As regular attendees, your dedication to the COC is rewarded with
advance access to discounted individual tickets, priority seating,
subscriber discounts, special exchange and transfer privileges, and tax
receipts for returned tickets. Instructions and forms for these and
other benefits are found below.

Individual Tickets: Advance Access and Discounts

A night at the opera is even better when you bring your friends.
Beginning August 18, 2014, subscribers may purchase additional tickets
to this season’s line-up of exciting operas at their subscription price,
which can be up to 50% off single ticket prices.

Subject to availability, tickets may be exchanged for another
performance date of the same opera. Exchange requests must be received
by the COC at least one business day prior to the original
performance date. Premier subscribers are permitted one free exchange
per production; subsequent Premier and all Select, Flexible and
individual ticket exchanges are subject to a per-ticket service charge.

To exchange tickets, complete the exchange request form or call 416-363-8231 during regular business hours.

Ticket Transfers

If you are unable to attend a performance and wish to transfer your
seats to a friend, the COC now offers no-cost online ticket transfers,
available up to two hours before a performance. Simply complete the
online form, including your account details and the name and e-mail
address of the individual you wish to transfer your tickets to, and we
will complete your request and email them digital print-at-home tickets.
Once confirmed, please destroy your original tickets as they will be
void. Remember, the COC must receive your transfer request at least two
hours prior to the performance time, and transferred tickets cannot be
subsequently returned for a tax receipt.

To transfer tickets, complete the transfer request form or call 416-363-8231 during regular business hours.

Tax Receipts for Unused Tickets

If you are unable to exchange or transfer your subscription tickets,
as a charitable organization, the COC can issue the purchaser a tax
receipt for the face value of the tickets. Tax Receipts must be arranged one business day prior to your scheduled performance – past performance tickets cannot
be returned for a tax receipt – and there are no refunds. Ticket returns
cannot be used towards member programs, and Flexible subscription and individual
tickets are not eligible.

To return your subscription tickets for a tax receipt, complete the
tax receipt request form or call 416-363-8231 during regular business hours.

Additional Subscriber Discounts

Your Subscriber Discount Card provides access to a number of special
offers, including discounts at restaurants and hotels near the Four
Seasons Centre for the Performing Arts. Discount details are available here.

Lost tickets may be replaced in advance by contacting Ticket Services at 416-363-8231 or tickets@coc.ca.
If you forget your tickets on the day of the performance, we will
gladly replace them free of charge at the Four Seasons Centre Box Office
prior to curtain.

Policies and Services

Have questions about cameras, mobile devices, latecomers, or young children? Check our policies.

Information about Four Seasons Centre amenities and services,
including coat check, washrooms, binocular rentals, accessibility,
parking, TTC access, and food and drink can be found here.