The Truth is That They Don’t Care as Long as you Pay

After Orlando, Barcelona, and before India, Gartner held their Symposium in Australia last week. A much expected session of Symposium, and many other Gartner events, discusses how to deal with mega-vendors. Brett Winterford from IT News was in the room when Dennis Gaughan presented this session, and came back with some interesting – but not at all surprising – insight into the strategy of IBM, Microsoft, Oracle and SAP, the four mega vendors that rule IT today.

There are so many sound bites in Brett’s article that I wouldn’t know where to start – and my goal is not to plagiarize his article anyway. Still, I couldn’t resist picking a few, see at the end of this post.

At the end of the day, it comes down to a simple fact: customers are cash cows for the mega-vendors. They don’t care, as long as you pay. They don’t view customers as partners with whom to build strong technology, they view them as account balances in their ledgers.

TOPICS

ITBriefcase brought to you by: Virtual Star MediaCopyright by IT Briefcase - IT Briefcase is a targeted online publication that attracts qualified business and IT professionals who are actively researching business integration solutions. Some of the topics we cover include BI, BPM, Cloud Computing, Data Storage, Health IT and Open Source. A full list of the topics we cover can be found on the right hand side of our website.