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Small businesses often suffer from inexperienced personnel answering the phone which can lead to lost sales. Performance Media Placement provides its business customers with free call response scripting and training to help their business customers become more effective in translating inbound phone calls to sales.

Laguna Hills, CA (PRWEB)July 22, 2010

Performance Media Placement, an online marketing company, announced its free call response scripting and training program for its businesses customers.

“We utilize a myriad of marketing programs to attract potential new businesses to use our marketing programs, but closing the sale always depends on the skills and attitude of our sales people”, stated Carl Perkins, CEO of Performance Media Placement. “As such, we place a tremendous amount of resources on continuous training for our sales people to help them become successful in signing up our new customers. These same techniques can also be applied to help our business customers, who face the very same issue as we do; acquiring new customers.”

“All of our online marketing programs are designed to give our business customers a positive return on investment (ROI), in most cases by ringing our customer’s phone. If our business customers are ineffective in translating these calls into business, this greatly reduces their ROI and the value of our marketing programs. Helping our business customers become more effective on the phone to acquire new customers is a win-win for both parties,” further stated Perkins.

After a brief survey of each customer’s sales capability, our script writers develop a script specific for each business. Once the script is approved by the business owner, training and role playing sessions are set up for all the personnel answering the phone. Even simple changes such as better phone coverage or transferring calls quickly can make a significant difference in sales. According to the MIT Survey below, the probability of closing a sale call can diminish by 22 times if the inbound call is not transferred in five minutes.

“We offer our service to our customers on a month-to-month basis, so if they are not getting an effective return on investment, our customers can cancel at any time”, stated Perkins. “We believe that our call response scripting and training program will further enhance our business customer’s success, increasing their profits and enhancing their overall marketing experience.”

About Performance Media Placement

Performance Media Placement, a Laguna Hills, California based firm is a Google AdWords Qualified Company and a developer of online marketing technologies focused on providing sophisticated online marketing programs to small to medium size businesses (SMBs). All of the Company’s marketing programs are flat rate and month to month, providing a positive and effective ROI per program. The Company has offices in Southern California and in Bangalore and Indore, India, providing continuous engineering development, campaign management, graphics and content development.