NSW Disabilities Minister Ray Williams admits some people are falling through the cracks.

“There are currently almost 100,000 people in New South W who are now accessing the NDIS and by their own admission, 90 per cent of those people and their families have had a good to very good outcome.

“However, with that said, that certainly doesn’t mean that it’s perfect.

“That means that there could be 10 per cent of those people who are still struggling and still have challenges.”

Mr Williams says when they address issues with NDIS recipients “one-on-one”, they always get “a very positive outcome”.