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How do I repair my product?

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You will need a Return Authorization (RA) number prior to shipping your product to Magellan for repair. Please contact our technical support group by calling, mailing, or chatting with us Monday through Friday 8 a.m. to 5 p.m. PST/PDT.

In Warranty Repairs

All Magellan products are warranted to be free from defects in materials or workmanship for one year from the date of purchase for new GPS receivers.

Out of Warranty Repairs

For receivers returned after the warranty period or for damage not covered by the warranty, customers may purchase a new unit at a reduced cost or reconditioned unit also at a reduced cost.