Alarm monitoring software

When it comes to protecting the infrastructure of your business acquiring the right alarm monitoring software can make all the difference in the world in being able to save your business from potential harm as soon as it creeps up. In today’s piece we examine some of the more important features to take into account in your search for the right piece of software for your company’s (of any size) needs.

As your business expands and your financial and operational metrics become more complex and harder to keep tabs on, having an alarm monitoring software with a high functioning dashboard can really set a piece of software apart from others. From tracking sales, managing supply chain, monitoring overall financial health and keeping tabs on your IT infrastructure’s safety, it can become increasingly important to have an intuitive dashboard to keep track of everything. Not only is having an alarm monitoring software with an intuitive dashboard important for your immediate needs, but it’s also important that as your company grows you can quickly train new employees how to use it. As is the case with any company, turnover itself can be crippling and a solid operation dashboard can have a large impact.

Along with the dashboard in many cases comes a reliable and manageable alert system that can notify you if any of the aforementioned metrics are going awry and need your attention. Finding an alarm monitoring software with an action library or customization features as such to create a rules system, is a feature you should strongly consider in your search. Being able to streamline your alerts in real time, especially when it comes to security related aspects of your business, will allow you and your team to tackle any threat as soon as humanly possible. If your company is one that deals with a high number of financial transactions, both inbound and outbound, you should absolutely consider obtaining an alarm monitoring software with an alert library. In most software, you can arrange to have the alerts be sent out to a customized list of users as well, via SMS, email or an alert from within the software itself.

A feature that often goes hand in hand with alarm monitoring software is automated report generation. After an alert library, automated report generation should be high on your list of features as its lets you and your team, as well as outside vendors when needed, get a daily, monthly or annual report on the metrics that you/they need to know about. The reports as well as the distribution lists they can automatically be sent to, are fully customizable and can relay the key metrics of your company in an easy to read and manage way. Number and location of security threats, as well as a continually updated report on your overall IT infrastructure efficiency are just two examples of critical metrics you will want to keep an eye on. Some reports are meant for your employee eyes only, while others can be designed for outside vendors such as a current inventory list. An alarm monitoring software with a strong automated report generator should be able to blast out reports to both.

Most reputable pieces of software in this day and age offer a free demo version that can be downloaded before purchase. Alarm monitoring software is an important enough of an investment that you should certainly seek out a demo version where available. Not only is this good practice to see if you can pick up it’s intricacies quickly, but it will also let you test out it’s compatibility with your other software and systems.

Alert Management

Testimonials

Previously, all organizations were largely responsible for their own alerts, but by providing a single, consolidated console, we are able to more effectively utilize our shared infrastructure operations team.

Single, Consolidated Console

With RightITnow ECM , we were able to deploy a central event processing console against these existing legacy systems in record time ; RightITnow provided us with a simple cost-effective licensing model and allowed us to operate within the allocated budget

Simple Cost-Effective

Unifying our monitoring environment came with several benefits: Our NOC now only watches ECM, which has improved response times; we’ve unified our workflow across technology areas, which reduced administrative overhead

Unifying Our Monitoring Environment

The implementation of ECM has had a the desired effect of reducing the load on our Servicedesk staff thereby allowing us to deliver cost effective improvements to our capability.
We are now handling an estate in excess of 10,000 services with considerably reduced strain on our staff and processes.