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The issue is that Sync allows to save data by default only to "/volume1".."/volume20", while usb drive mounts to "/usbdrive1".."/usbdriveN" to your Synology.

You can SSH to your Sync and edit file /usr/local/bittorrentsync/var/sync.conf manually, to allow access to usbdrives. All you need to do is to modify "dir_whitelist" variable to allow access to usb. Note, that file is in JSON format so please preserve syntax to keep Sync working. Also, Sync will need to be restarted to apply new config file.

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You can check it in any json validator after you edit the file, if you doubt that the format is correct.

But I think that if the config is bad, not readable, Sync won't start. So just make sure that the path is correct. And you can always send the config to support team to check and investigate this further.