Guaranteed Acceptance* Current Account

Mobile banking

Manage your money at any time, hassle free!

We understand how important it is to have instant access to your eccount, that’s why we have made life easy by offering you our mobile banking service.

Mobile app for iPhone and Android™

Why not download the FREE eccount money mobile app. With the eccount money mobile app you can manage your money on the move, whether it’s checking your balance, making a payment or looking at your statement.

Access your eccount from your iPhone or Android device

Check your balance

View your statements

Pay bills or make payments

Pay money into your eccount

Move money from your eccount to your card

Contact eccount money

Report your card lost/stolen

Download on the App Store or Get it on Google Play™:

Valid for customers with eccount money VISA cards only. Not available to customers with a 9 digit eccount number or MasterCard cardholders. Customers with an eccount money MasterCard can upgrade for free – Simply call 0845 872 0826. Currently only available for Apple and Android devices.

Mobile banking for all other mobile devices

Manage your money at any time hassle free!

We understand how important it is to have instant access to your eccount®, that’s why we have made life easy by offering you our mobile banking service – All you have to do to be eligible for this service is provide us with your mobile number at the point of application. You can also register your mobile number with us via our UK based Customer Care Team at any time.

Text the word from the list below to 80777

(use +447781474776 if outside the UK – roaming charges may apply)

Note: amount indicates the money value in numbers and XXXX indicates the last 4 digits of the 16 digit card number

Check your balance

Check your balance on the move

BAL – Check total balance

BAL XXXX – Check card balance

BAL ECC – Check eccount balance

Move funds between your eccount and Card Account

Move funds between your eccount and card account

E2C amount – Move money from eccount to card account

Move funds between your card account and eccount

C2E amount – Move money from card account to eccount

View your latest transactions

View your most recent eccount transactions

ESTATEMENT – View your most recent eccount transactions

View your most recent Card Account transactions

CSTATEMENT – View your most recent Card Account transactions

Manage your card

Manage your card

BLOCK – Block your card from being used

BLOCK XXXX – Block a specific card from being used

UNBLOCK – Enable a card after blocking use

UNBLOCK XXXX – Enable a specific card again after blocking use

Report your card lost or stolen

LOST – Report your card lost

LOST XXXX – Report a specific card lost

STOLEN – Report your card stolen

STOLEN XXXX – Report a specific card stolen

Automated text alerts

SMS Text Alerts

The eccount has a useful ‘alert’ feature, we’ll send you an SMS or Email free of charge each time you receive a credit to your eccount. We can also notify you if your eccount or card account balance drops below a pre-determined amount. Please contact us to set these alert up.

It is FREE to receive messages from eccount money. Some Fees and apply to sending messages from your mobile. Terms and conditions apply