IMPORTANT: This article contains information about editing the registry.
Before you edit the registry, make sure you understand how to restore it
if a problem occurs. For information about how to do this, view the
"Restoring the Registry" Help topic in Regedit.exe or the "Restoring a
Registry Key" Help topic in Regedt32.exe.

Click Start, point to Settings, click Control Panel, and then
double-click System

Click the Device Manager tab, and then double-click the System Devices
branch to expand it.

Verify that there is an Advanced Power Management Support entry under
the System Devices branch. If this entry is present, click it, click
Remove, restart your computer, and then skip to step 4. If this entry
is not present, use the following steps:

Click Start, point to Settings, click Control Panel, and then
double-click Add New Hardware.

Follow the instructions on the screen to finish the Add New Hardware
wizard. If this wizard successfully detects and installs support for
APM, do not continue with the remaining steps in this article. If
this wizard does not successfully detect and install support for
APM, your issue may be related to problems with your hardware, and
Microsoft recommends you contact your hardware manufacturer for
further assistance.

Click Start, point to Settings, click Control Panel, and then
double-click Add New Hardware.

Follow the instructions on the screen to finish the Add New Hardware
wizard. If this wizard successfully detects and installs support for
APM, continue to step 6. If this wizard does not successfully detect
and install support for APM, your issue may be related to problems with
your hardware, and Microsoft recommends you contact your hardware
manufacturer for further assistance.

Restart your computer, and then test to determine if the issue is
resolved by clicking Start, and then clicking Shut Down. If the issue
is resolved, do not continue with the remaining steps in this article.
If the issue is not resolved, continue to step 7.

Click Start, point to Settings, click Control Panel, and then
double-click System.

Restart your computer. Note that when you do so, Windows automatically
detects your floppy disk controller, and the SuspendFlag entries in the
registry are reset.

Test to determine if the issue is resolved by clicking Start, and then
clicking Shut Down. If the issue is resolved, do not continue with the
remaining steps in this article. If the issue is not resolved, continue
to step 11.

If you are on a network, contact your network administrator before
performing this step.

NOTE: For information about how to edit the registry, view the Changing
Keys And Values online Help topic in Registry Editor (Regedit.exe).
Note that you should make a backup copy of the registry files
(System.dat and User.dat) before you edit the registry.

WARNING: Using Registry Editor incorrectly can cause serious problems
that may require you to reinstall Windows 98. Microsoft cannot
guarantee that problems resulting from the incorrect use of Registry
Editor can be solved. Use Registry Editor at your own risk.

Use Registry Editor to view the following registry key:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\VPOWERD

Verify that there is a "Flags" value and a "SuspendFlag" value. If
these values do not exist, quit Registry Editor, and contact your
hardware manufacturer for further assistance. If these values exist,
verify that the data value of the "Flags" value is greater than or
equal to 200. If it is, modify the data value of the "Flags" value by
subtracting 200 from the current value. For example, if the value is
currently 310, change it to 110. Change the data value of the
"SuspendFlag" value to 0 if it is not already 0.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use
(http://go.microsoft.com/fwlink/?LinkId=151500)
for other considerations.