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Cancellations and Substitutions

The fine print, in plain English, in a font size you can read.

If you haven’t chosen a workshop yet, please take a moment to read the information below. We want to avoid a hassle as much as you do. If you’ve already registered and had a change in plans, don’t fret yet. Just read below, or contact academyhelp@duarte.com.

Instructor-led Workshops

Once purchased, there are no cancellations for public workshops. However, Duarte will extend a one-time transfer to a new workshop date within the same calendar year, or a one-time transfer to a new participant. For assistance with this, please contact academyhelp@duarte.com.

eCourses

Sorry, Charlie. CANCELLATIONS AND REFUNDS for eCourses are not allowed after the purchase transaction has been completed.

Unforeseen Circumstances Or Event Cancellations

Duarte reserves the right to cancel within 1 week of a scheduled workshop. In the event that Duarte needs to cancel, you will receive a full refund, applied to the credit/debit card you used to purchase the workshop. You will need to provide our support team with your credit/debit card information in order to activate the refund. For your protection, our system does not store that information.