Asahi Net FTTH with FLET'SWest Japan Mansion Course (Apartment)

What is FTTH with FLET'S?

"FTTH with FLET'S" is the name of the Asahi Net Internet service that you need to be able to get broadband Internet connection on a NTT "FLET'S Hikari" fiber-optic line. You need both the Asahi Net "FTTH with FLET'S" service and the NTT "FLET'S Hikari" service to get on the Internet - and the good news is you can apply for both in English at Asahi Net and benefit from both Asahi Net's campaign (as explained on this page) and NTT's benefits.

We will take your application for a NTT FLET'S Hikari fiber-optic line and pass it to NTT. NTT will contact you about your application and set a date on which they will open their line for you. Asahi Net will supply you with a User Name and password so that you can connect to the Internet.

You won't be alone - there are 19 million FLET'S Hikari users!

There are 19 million users of NTT's FLET'S Hikari service giving NTT (combination of NTT East and NTT West) a 70% share of the fiber-optic market in Japan, according tothisSeptember 2015 MMRI survey.

Why Asahi Net?

If you apply directly through NTT, or through an agent of NTT for FLET'S Hikari, you won't get the Asahi Net campaign benefits shown on these pages! And if you use an agent, they may get NTT's benefits, not you. So why miss out? We will take your application in English and provide you with English support while you use our service. And our service charges are typically the lowest in the Internet provider business.

Asahi Net's FTTH with FLET'S is cheapest!

1．Compare! The lowest charge of major providers!

The Asahi Net provider charge is the lowest of the major providers. And, when the discounts from the Start-up Campaign are added, you benefit even more!

Mansion Course

Apply now and not chargedfor max 12 months!

All charges shown exclude tax.

As of 1st December 2015. Researched by Asahi Net, Inc.

2．Experience reliable and fast Internet with Asahi Net!

Asahi Net's fast and stable Internet service is powered by over 20 years of technical know-how. Most of our customers choose Asahi Net because of the stability of our Internet connection services and not because of our low charges. It should be noted that in the case of FLET'S Hikari Next the maximum line speed is 1Gbps (determined by building conditions).

Simple signup will only take a minute!Asahi Net's FTTH with FLET'S is cheap!

Your Asahi Net User ID and password are required.

Call

03-6631-0861

0120-577-135 if using a NTT landline.

Call in English!

Open10:00-17:00 weekdays.

Frequently Asked Questions

I'd like to use the service in my new home, but the moving date hasn't been decided yet. Is it still possible to use the service?

Yes, it is. Please also note that your presence may be required at the time NTT does its installation work at your home. If this is the case, after deciding the moving date, please set the day after the moving date as the day for NTT's installation work.

What is a "provider"?

A provider is a communications company that connects your NTT FLET'S Hikari service to the Internet. You need both a NTT FLET'S Hikari contract and a contract with an Internet provider in order to use the Internet. It so follows that to use the Asahi Net FTTH with FLET'S service the total monthly charge consists of the Asahi Net monthly provider charge and the NTT FLET'S Hikari monthly charge.

What's the best way to choose a provider?

One way is to choose based on the provider's monthly usage charge. The NTT FLET'S Hikari monthly charge and the NTT installation charge are the same regardless of Internet provider chosen.

Is the Asahi Net service fast?

Compared to other major Internet providers, Asahi Net's infrastructure is very strong. As a result, even when used by many members at the same time, Internet speeds are unlikely to drop. Many of our members who respond to questionnaires about our service say they are pleased with the stability of our Internet service.

I'd like help with the Internet configuration settings.

Should you need help making the settings, please call our English support line (03-6631-086103-6631-0861) 10am to 5pm, weekdays. Whatever the problem, be it tricky Wi-Fi settings or something else, we'll patiently guide you.

If you'd prefer to have a technician visit your home to make the settings, we can introduce you to an on-site technical support service. We will take your request for this service by telephone, then send the on-site technical support service company your name, phone number and email address so they can contact you, in English to listen to your requirements and take your order. The technician will visit your residence and provide technical assistance, such as setting up your Wi-Fi router and your devices. The basic on-site support charge is
10000 yen (tax-excluded)
, but may be more depending on the complexity of work, the location of your residence, the time taken to do the work, etc. You will be billed by the on-site technical support service for the work done, not by Asahi Net.

There are still things I don't understand...

Please call our English support line (03-6631-0861) 10am to 5pm, weekdays. Whatever your question our operators will do their best to provide an answer.

The steps to using Asahi Net

Within 1 week of the call you will receive from Asahi Net a User ID Notification sheet and other information relevant to your application.

NTT will confirm the installation date.

NTT will confirm the installation date.

A NTT West representative will call you about your application and will confirm with you the date of the NTT West installation work.

Fiber-optic line installation※

Fiber-optic line installation※

NTT West will carry out the installation work for the fiber-optic line.

Installation is possible on weekends and public holidays.

You will need to be present during the installation work.

If you are already using the FLET'S Hikari service, please take steps to cancel the provider you currently use.

After making the connection settings, use the Internet!

After making the connection settings, use the Internet!

NTT East will send you a connection guide and CD-ROM to help you with the settings, however if your computer's operating system is not Japanese, please refrain from using them. Please refer to Asahi Net's guide for help with the settings, or call our English support line (03-6631-086103-6631-0861) 10am to 5pm, weekdays. If you'd prefer to have a technician visit your home to make the settings, we can introduce you to an on-site technical support service.

Simple signup will only take a minute!Asahi Net's FTTH with FLET'S is cheap!

Your Asahi Net User ID and password are required.

Call

03-6631-0861

0120-577-135 if using a NTT landline.

Call in English!

Open10:00-17:00 weekdays.

Precautions

Asahi Net Start-up Campaignarrow

Start-up Campaign Period

1st Dec. 2016 to 31st Dec. 2016

Start-up Campaign Conditions

Make the first connection to the fiber-optic service before 30th June 2017, if applying between 1st Dec. 2016 and 31st Dec. 2016.

Apply for a new FLET'S Hikari line (those members currently using FLET'S Hikari line and changing Internet provider or changing Asahi Net Course will be not be eligible for campaign benefits.

In the month of cancellation or of changing Asahi Net Course, regardless of whether or not it is done during the campaign period, the full monthly charge and charges for any optional services will be billed.

Minimum Usage Period

Asahi Net's minimum usage period for the FTTH with FLET'S Courses is 12 months (1 year). Should the Course be cancelled within 1 year a penalty charge of
2000 yen (tax-excluded)
will be billed.

NTT FLET'S Hikariarrow

NTT West Initial Installation charge

Those having a NTT Mansion-type line installed will be required to make a first payment of
3000 yen (tax-excluded)
and thereafter from the 2nd month onwards 30 payments of
400 yen (tax-excluded)
will be required. Those having a NTT Family-type line installed will be required to make a first payment of
3000 yen (tax-excluded)
and thereafter from the 2nd month onwards 30 payments of
500 yen (tax-excluded)
will be required.

NTT West FLET'S Hikari Motto Motto Wari

NTT West's monthly charge for their FLET'S Hikari Next lines will be discounted the longer you use their service. For details, please visit this Japanese Web page.

This service

FLET'S Hikari Next is a connection service using a fiber-optic line capable of maximum speeds between 100Mbps and 1Gbps.

The maximum speed is what can be expected between the NTT West line termination device installed by NTT West in your home and NTT West's FLET'S network, however it isn't the speed that you will experience in your home when using the Internet as usage conditions in your home, Internet congestion and other factors will cause the actual usage speed to be lower.

It is possible that even though the service is offered to the location you want to use it in, the condition of equipment and networks in the location will result in you needing to wait to use the service or in you being unable to use the service. Furthermore, depending on the state of existing piping and other equipment in your building, it may be necessary for you to install new piping and other equipment. For more about service usage areas, please visit this NTT West page.

Wiring Format and Service Menu

Depending on the condition of your building, the wiring format and service menu made available to you will differ. It isn't possible for you to make this choice. To confirm the wiring format and service menu available to you, please contact NTT West in English on 0120-064337.

Wiring format -> Determined by the construction of the building

VDSL format: If optical fiber-wiring and LAN-wiring is not possible, existing telephone wiring will be used to connect to each apartment.

Optical wiring format: optical fiber-wiring is used to connect to each apartment.

LAN wiring: The LAN wiring in the building is used.

Service menu -> Determined by the number of households in the apartment building that are expected to contract to use the service

Plan 1: 8 contracts and above are expected in the apartment building.

Plan 2: 16 contracts and above are expected in the apartment building, applied for en bloc by the representative.

Apply now for Asahi Net FTTH with FLET'S and benefit from the benefits on offer with our campaigns! Asahi Net's monthly charge for FTTH with FLET'S is the cheapest of major Internet provdiers in Japan. We have been in operation since 1990, and have over 550,000 customers and have been ranked No. 1 for customer satisfaction for 10 years running.