I've had this printer for a couple of years and it has been indispensable for printing address labels quickly and with a professional look. When used with the P-Touch Address book you can have your address label printed in seconds. The only downside is if you want to make a different address label (such as a shipping label) it is kind of a hassle changing the rolls.

I have owned this label maker for approximately 8-10 years without ever one problem.As the owner of a CPA firm I could not imagine being without it on a daily basis.The only small drawback is that I cannot set a default font each time I open the program!

I've had this printer for a couple of years. It usually does a nice job, but recently one of the labels got stuck in the roller and now the printer is unusable. There is no way to get that sticky label out because the roller is not removable. I was told by Brother to use a business card to try to pry it out, but it doesn't budge. I had to buy a new labeler because I was using up too much precious time trying to scrape that label out of the machine.

Additionally, I tried many many times to update the software, and each time it didn't work and I had to reinstall the old.

I just bought a Brother QL-700. I'm hoping I have better luck with this one.