Usability & Interface – The user interface needs to be simple, easy and user-friendly. A good VPN will also provide useful features that make it function better. What did I think of NordVPN’s interface?

Speed – The fact that you are using a VPN doesn’t mean you are willing to compromise on speed. Having a fast browsing experience is key, even while connected via a VPN. How did NordVPN rank in terms of speed?

Security Protocols – One of the main uses for a VPN is improved and extended security and privacy measures. How much you cherish your online privacy would determine your choice of VPN’s. What is NordVPN security edge?

Servers & Performance – Amount of servers, locations, and Countries to tunnel through, is important not just for security reasons but also for gaining access to blocked websites. What does NordVPN offer in comparison to other VPN’s?

Customer Support – When you need help, you want it instantly. The more ways you get to communicate with customer support the better. I tested NordVPN’s support in several ways – how did they do?

Pricing – Let’s face it, we want a premium product for as little money as possible. I’ll examine NordVPN pricing plans and fine-print. What is the value for money? How are their deals?

NordVPN Security Protocols – 9.4/10

NordVPN uses AES-256 bit encryption, ‘Military Grade’ as they refer to it. They also provide the following security protocols:

IKeV2/IPsec

OpenVPN (TCP/UDP)

In addition they provide 2 unique security features:

CyberSec – An extra protection against malware and intrusive ads. This feature will also warn you if you are about to enter a suspicious/dubious website, which may cause harm to your computer.

DoubleVPN – The DoubleVPN feature, does exactly what it says. It routes you through one geo-location and then re-routes you through another. Essentially, you move from your original IP address to an intermediate IP address and on to a final IP address. This makes re-tracing your origin even more difficult than it was had you routed you IP only once. This extra layer of security is a nice feature and NordVPN are the only ones providing it.

In addition, you can find the more standardized privacy features such as Kill Switch, DNS Leak protection, no logs policy, and more.

NordVPN Customer Support – 9.2/10

When it comes to customer support, seems to me that NordVPN would rather let you find answers to your questions yourself, rather then having a real person assist you.

On their website, there’s an extremely comprehensive FAQ and help section. I could not find a question for which there was no answer for. They have a nice search bar where you can write your query, and find all relevant answers and explanations.

That said, getting a hold of a real person was a bit challenging. For those of you who prefer live chat, or emails you’d better be patient. I tried reaching out to a live chat rep. It took me three days, coming in at random hours of the day until I got a logged-in agent who replied to my questions. When he finally did, the service was good and professional.

To my emails, I got a reply after about 2.5 days on average. But, I did get proper references which answered my questions.

NordVPN Pricing – 9.5/10

If you intend to be using a VPN for a long time; which I see no reason why you shouldn’t, NordVPN have probably the best offer in the market. Their 3 year plan will cost you only $2.75 per month, which is one of the cheapest VPN deals out there.

In addition, they offer 3 more pricing plans, which are also very competitive. Overall, NordVPN want you for the long-term, and will give you a great deal to stick around with them. On top of the pricing plans, they offer a 30-day money back guarantee.

Bottom Line – 9.4/10

On this NordVPN review, I set out to examine the pros and cons of this VPN. Overall, NordVPN are a trending and popular VPN for a good reason. The VPN service they offer is very good, and their unique security features along with highly competitive pricing plans makes NordVPN a great product.

The only major downside for me was slow speed while streaming, but in general the VPN experience I had using NordVPN was very positive. I recommend NordVPN, especially if you are mainly interested in Security and downloads.

Daniel Krupp is the editor in chief of vpnlocker.com. He Served at an intelligence unit at the US military, specializing in Cyber-Security. This is where he first learned the importance of cyber-security and the tools that should be used to accomplish it. He became an expert in understanding and utilizing VPN’s and other proxies to unblock websites and online services. Daniel consults and writes VPN reviews, VPN guides and useful tricks and hacks for a better, freer internet.