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The Club Eternia subscription shown below will expire 3 days from today. Because you are a valued subscriber with us, we wanted to let you know of this and invite you to renew your Club Eternia Subscription today.

Thanks for being such a valued customer and we look forward to serving you in the future!

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I contacted customer service and they had to put a "ticket" in and said that I wold be notified in 3 business days. They said my figures would be held for me.
This all happened because someone got my credit card numbers and tried to buy stuff and my card had to get changed. The weird thing this happened like almost 2 months ago. I got 2 sets months of figures since then. If I could have changed the number myself this would not have been a problem. I am a little bit worried. Anyone else ever get a message like this?

The Club Eternia subscription shown below will expire 3 days from today. Because you are a valued subscriber with us, we wanted to let you know of this and invite you to renew your Club Eternia Subscription today.

Thanks for being such a valued customer and we look forward to serving you in the future!

Please note: This e-mail message was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.

I contacted customer service and they had to put a "ticket" in and said that I wold be notified in 3 business days. They said my figures would be held for me.
This all happened because someone got my credit card numbers and tried to buy stuff and my card had to get changed. The weird thing this happened like almost 2 months ago. I got 2 sets months of figures since then. If I could have changed the number myself this would not have been a problem. I am a little bit worried. Anyone else ever get a message like this?

I got the same one! I will scream if my subscription is screwed up this month.

- - - Updated - - -

So... I called, cause now I'm paranoid. And they said my subscription switched to "MANUAL" because I cancelled it last month. I'm sorry, who with the what now? A. I never cancelled anything. B. Have you ever heard of such a thing as a "Manual" renewal? and C. Can Digital River really be THIS innovative with ways to screw things up? They have submitted my subscription (which they said is "ACTIVE") for renewal and I should receive confirmation within 2 business days.

Hey. MATTY... Get that DAMN My Subscriptions page up and running! This is unacceptable. It's been almost a year since we heard that it was coming soon.

I got a credit card authorization failure (lost it so had to get a new one), and I called and gave them the new info. They said I should get an email, but I haven't gotten anything yet, although it's only been a day. Still the stuff is shipping now so I'm paranoid that I will get Mosquitor, Procrustus, and my free gift figure. I'll be quite ****** If I miss out on December's goodies even though I have to go on there and buy Granamyr regardless.

Shipping notice arrived in good faith this morning. Still looking forward to sale day on Monday for a few things, but it's nice to know the fire and forget sub is still working.

Am NOT looking forward to Jan, which for me is the start of having to pay for 4 subs (when I normally just have the one). I jacked up my sub order count to help the cause for 2013, but now that it's come time to pay the bill I'm getting cold feet. I know I can flip the xtra's on the bay, but still, paying that up front cost each month is going to sting ever so slightly.

I got a credit card authorization failure (lost it so had to get a new one), and I called and gave them the new info. They said I should get an email, but I haven't gotten anything yet, although it's only been a day. Still the stuff is shipping now so I'm paranoid that I will get Mosquitor, Procrustus, and my free gift figure. I'll be quite ****** If I miss out on December's goodies even though I have to go on there and buy Granamyr regardless.

Fingers crossed, but paranoia remains.

Same thing happened to me last month. It delayed my actual shipping for an extra two weeks..... I had to wait FOREVER to get my King Randor! They told me too that I would receive an e-mail, which I did, almost a week later, doh! But the important thing is that I only had to call Mattel once and it was done....

Originally Posted by Wulff

Just got my shipping notice. Huzzah.

DITTO! Excited to see the freebie!

Where are the rest of my New AdventuresClassics figures?!?!?

**Staunch FILMationlover!!! **** MUST complete the New AdventuresFaction!!!**

Did you guys who got a shipping notice actually have any movement on the tracking number? I received my shipping notice yesterday morning but as of this morning it still only says "electronic shipping info received."

Did you guys who got a shipping notice actually have any movement on the tracking number? I received my shipping notice yesterday morning but as of this morning it still only says "electronic shipping info received."