Explains your rights to you

Helps you prepare your emails

We provide a wide range of flexible email templates for you to adapt to your needs – just slot in the specific details for your case, and in a few short clicks your issue will be ready to go.

Creates a case file for you

Your case file is a secure online location for all important documents regarding your issue. You can upload photos, tickets, copies of receipts or external emails from before you raised your issue with Resolver.

Lets you record all your communications

One of the most important aspects of a complicated issue is keeping a record of all your correspondence regarding the complaint – Resolver does this for you automatically.

Lets you know when to escalate your complaint

If you’re not satisfied with the initial response from the organisation you have an issue with, our escalation process will let you know when you can raise your complaint to the next level of seniority and, ultimately to an ombudsman or regulator, where appropriate.

Here's what some of our 2,422,840 users had to say

Just a short note to thank you for your assistance in reclaiming charges for a Lloyds select account which I had for 14 years. Lloyds bank telephoned me
back on Tuesday evening and we went through the details. He phoned me at 10pm and agreed to pay me back £1443.00 including interest.
Eddie Morgan
via email

Just a quick note to say A BIG THANK YOU.I have received a refund from Lloyds bank..with out your help it would have been impossible.so thank you again.
Maureen Russon
via email

Thank you for your help my case as been resolved within 24 hours and £795 in my account already!!
Elsa Holdsworth
via email

Hello Resolver Customer Care 'Experts'
Another Victory! I submitted my completed template and within a few days I received a telephone call from my bank. The caller was very sympathetic to my case and put me at ease immediately. I didn't think my case stood a chance because it went back to 2006. I'm not too well at the moment and answered the questions
as clearly as possible . 24 hrs later I received another call from the same caller who advised me that my case had been successful. Lloyds have refunded me some £600+ that includes interest. Thank you Lloyds and thank you Resolver
Fred Share
via email

Wow! where have you been all my life?. I used your service to question an unfair bank account with the TSB.
Just 10 days, (Yes, 10 days from start to finish) later, I am sitting with £1905.07 in my account and they have also resolved an on- going earlier claim for PPI. (444.00).
Where do I send the flowers?
A huge thank you for a wonderful, easy to use service.
Mary gillies
via email

By using your service via Money Saving Expert website I have reclaimed over£7k, yes! £7,000 on PPI.
Brilliant and Thank You so much.
P.S. Now using the same service to try for reclaiming the whole mis-sold packaged account. Wish me luck
Gillian Lister
via email

Just to say a big thank you. I only contacted the bank two days ago and they have resolved my issues and refunded me a total of £1733 .it just shows that we shouldn't take things lying down . Thank you to all your team
Julian warren
via email

Thanks for all your help. Not only have I had a full refund for mis sold account it gave me the confidence to challenge my ppi claim.from years ago and that had also been resolved. I am so thankful to your.company and will be using you shortly to look at 2 store cards I had ppi on also.
Sally Shaw
via email

Ecology Building Society provides

Using Resolver, you can submit an issue about 2 services offered by Ecology Building Society. Your case will be sent to the correct person or team at Ecology Building Society and escalated at the correct times, to the correct person, if required.

Ecology Building Society Banking

You can use the Resolver system to help you at every stage.
You can use it to escalate your issue to all two levels of Ecology Building Society complaints.
If your complaint is not resolved by Ecology Building Society, you can then package it up and send it to the Financial Ombudsman Service.

Ecology Building Society Mortgages

You can use the Resolver system to help you at every stage.
You can use it to escalate your issue to all two levels of Ecology Building Society complaints.
If your complaint is not resolved by Ecology Building Society, you can then package it up and send it to the Financial Ombudsman Service.

Want to start a complaint about Ecology Building Society?

Helping you with Ecology Building Society

How do I make a Ecology Building Society complaint using Resolver?

If you want to make a complaint about Ecology Building Society using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.

How does my Ecology Building Society case file work?

Resolver allows you to keep a record of any email correspondence sent between you and Ecology Building Society, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Ecology Building Society, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.

Is it free to make a Ecology Building Society complaint via Resolver?

Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).

Contact details

To view the Ecology Building Society contact details press the button below

About

To help you get the best response from your Ecology Building Society complaint Resolver guides you through every step of the process.

To help you get the best response from your Ecology Building Society complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.

In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Ecology Building Society complaint.