Just an update: The Sears tech came out, said we needed a new door, then proceeded to say since it wasn't covered under any warranty, he couldn't order it. So, in essence, Sears lied to us yet again. If anyone is aware of a lawsuit surrounding the Kenmore/Whirlpool fridge design defect, please post, because I am out of patience with Sears. Also, any links to alternative places to buy the door would be appreciated. Someone has to sell it for less than $600.