Last week I attended the Social Connections conference in Vienna. This conference is put together by a group of users and IBM partners, and they alternate between North-America and Europe. This was the twelfth conference, but it was my first.

Not only did I attend, I also did a presentation myself. Since I’ve become Mr. IBM Connections plugins over the last two years, I naturally gave a presentation on those. Again.

Vienna is a beautiful city, with a huge legacy of culture, architecture and history. I arrived the day before the conference started and therefore took the opportunity to do some sightseeing. There are those who frown upon those “hop on and off” tour buses that you find all over the world now, but I love them. They are perfect for getting around to see the best sites, and not too expensive.

The conference itself was attended by several IBM-ers, and they started off and ended the conference by talking about the future of collaboration. Over the two days the conference lasted we could learn about:

The way your organization changes because of digital transformation

Administration of IBM Connections (which can be a bitch on-premise)

Various third party apps and solutions for IBM Connections (and that’s growing, something I’m personally very excited about)

Integrated workspaces for employees

How to boost user engagement and make sure your change to collaborative solutions succeed, and how not to do it

The file solution Box which makes it easier to share files from Connections with people outside your organization

Livegrid, which is an even easier way to get your data out of Domino, or make it more easily available for other solutions (and for them to write back to Domino)

IBM Watson Workspace, IBM’s version of Slack where you can add their Watson technology, which will function as a bot that can answer questions. A lot of banks are using similar solutions these days without their customers even knowing about it

Security and hacking. A great lecture was given by my fellow Norwegian Robert Farstad about how they asked professional hackers to hack the IBM Connections solution used by Høyre (the Norwegian political party who currently holds the Prime Minister in Norway)

Phew! Quite a list. But a great conference. If you are interested in learning about any of this stuff, you can find the slides for each session in the agenda. Just click on the More Info button.

I’m interested to see where IBM Connections Pink is going. It seems exciting, but how will customers react to it going from an out-of-the-box-solution to a make-it-into-whatever-you-want-it-to-be solution?

The venue was fantastic. It was like you could hear the ghosts of winter balls past, with the waltz ringing in your ears. Chandeliers, tapestries, long winding staircases, statues, paintings and all other things you think about when you talk about the old Vienna.