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In many ways, the service desk acts as the face of the IT department by enabling most interactions between users and IT. Therefore, finding a service desk solution that enables you to keep users happy and makes your job easier at the same time is...

Our “Top Programming Languages for DevOps” prompted a social media reaction when it did not include Microsoft’s popular PowerShell scripting language. Christopher Tozzi, the author of that article, responded to the controversy to clarify that when...

With government agencies among its largest customers, Microsoft has front row seats to the decisions and thought processes behind IT modernization at the local, state and federal levels of the public sector.

Lawmakers charged with funding the Pentagon have asked the Defense Department to justify why the agency is planning to give a single company a multi-year contract for cloud services worth billions of dollars.

Oracle Corp. tumbled the most in more than six years after forecasting slowing sales growth in cloud-related products, fueling concern that the company is struggling in efforts to shift away from traditional software and become a powerhouse in...