Windows

Mac

Windows, Mac and Linux

Mobile Devices

Other Devices

Multi-function printers and copiers sometimes have email capabilities, both incoming and outgoing. In these instances, use the advanced settings below. If there is no option for "secure" connections substitute port 143 for incoming and port 25 for outgoing.

Server Settings (Advanced Users)

GNENC supports both IMAP and POP protocols. However, we highly recommend using IMAP.

* Different Android phones have slightly different setup options and interface layouts. We will do our best to develop guides for the various Android handsets. If you have an Android phone that we have no built a guide for and you feel comfortable contributing some screenshots we will welcome the contribution.

Google keeps a good database of Gmail help articles for a wide range of topics. Due to the magnitude of information available it is more advantageous for users to visit this help database directly rather than us providing links to individual documents here. However, for desktop and mobile client setup we have provided direct links to the pertinent documents for ease of use. You may find the help documents at the link below.

This section contains links to Google's documentation for configuring desktop and mobile email clients such as Mac Mail, Mozilla Thunderbird, Microsoft Outlook, and mobile clients such as iOS Mail, Android Mail, and more. Schools that use Gmail services will need to follow these instructions.

* Different Android phones have slightly different setup options and interface layouts. We will do our best to develop guides for the various Android handsets. If you have an Android phone that we have no built a guide for and you feel comfortable contributing some screenshots we will welcome the contribution.

The GNENC email servers have a server-side message filtering service called "sieve" filtering. SOGo is a user-interface that allows users to leverage this filtering capability. However, the effects of the filtering span far beyond SOGo webmail. This mean that even if you are not a SOGo webmail user, you may still use SOGo to set up message filtering rules. This will then filter messages on your desktop client such as Mac Mail, Outlook or even your mobile phone (if you check email using IMAP).

GNENC uses the Sympa Mailing List Manager to facilitate and manage email lists for all of our domains. This system offers many options that should suit many needs.

Currently, Sympa does not provide central user documentation. We have found Duke University's excellent Sympa help articles to be very complete. Please visit Duke's list help page at https://lists.duke.edu/sympa/help

Generally speaking, each school's individual list management system can be found at http://lists.yourschoolsdomain.org. For instance, Holdrege lists can be found at https://lists.holdregedusters.org. Only specific users have privileges to manage lists.

GNENC began rate limiting incoming mail in June 2013. Currently all incoming email from a school network is compared with a rolling clock to see how many messages each user has sent over the last minute, hour and day. This is not a calendar day, but the last 24 hour period. If the user has sent too many messaged in the last measurable period the email will not be sent by our system. Currently there are three rates being used simultaneously:

100 / minute

500 / hour

1000 / day

Each message sent will ask the email system what the current rate of email flow is, and if that rate exceeds any of these limits, the email will be rejected.

Some school services such as PowerSchool send email faster than this limit and there is a way to make an exception for high volume services like this. We can exempt a specific IP or a domain address from the rate limit calculation. That system needs to have a public IP address statically assigned to be excluded.

Please note: This is part of our ongoing effort to stop spam and prevent our system from being abused.