Perhaps the best course of action would be contacting the Taiwan sales and ask them to transfer your license to ESET, LLC so that you can renew from them. Or contact the sales dep. at ESET, LLC who should be able to do it for you.

I got some feedback from Singapore (via Taiwan email) but now my email address isn't working on the Singaporean webpage link to renew (no problem to log in and check my current license though). A lot of problems and hassel for the $9 renewal discount. Too bad there isn't just a global database of usernames and not names locked into specific countries, but that's the global economy I guess.

I'll probably just purchase the new product from the USA webpage and lose out on the $9 discount, oh well.