The Director of Operations is responsible for overseeing the operation of our for-profit divisions of transportation services (currently HOP, Flex Ride, and Access-a-Ride) along with the Facilities and Maintenance Department. The Director of Operations performs administrative duties in the planning, direction, control and evaluation of those transit operations and programs.

Essential Duties/Responsibilities:

The essential functions of the position include, but are not limited to, the functions outlined below. Management retains the discretion to add-to and/or change the duties of the position at any time, as necessary.

General Responsibilities:

Oversee earned income contracts with for-profit mission services (City of Boulder, RTD, CU and any other future service contracts) and ensure compliance with all contractual service requirements.

Oversee supervision of Access-a-Ride, HOP, and Flex Ride division s

Monitor and evaluate operational systems, processes and implement policies in support of the organization's mission.

Identify and evaluate new transit opportunities for the organization, insuring they are in line with our mission.

Participate in leadership, manager, driver and supervisor meetings.

Represent Via and be involved in the transit community.

Participate in Union contract negotiations.

Assist in development and implementation of transit coordination projects.

Collaborate closely with leadership tea m, including the Board of Directors.

Other various duties as required.

Qualifications:

Bachelor's degree in related field, master's degree preferred.

Minimum of ten years of demonstrated success in public or private transit systems with an emphasis on experience in the operation and enhancement of community transit services or relevant combination of experience and education.

Minimum of five years of supervisory experience and proven written and oral communication skills.

Thorough knowledge of the function, organization and methods of operation of transit agencies and the basic laws and regulations underlying transit operations.

Via is seeking a Director of Operations who is responsible for leading Via's for-profit transit divisions He/she will guide and lead the daily operation of the services in compliance with the contract and policies of the client agency and Via's company policy and procedures. This position will have responsibility for daily performance with a focus on P&L; labor and client relations and other senior level management.

Responsibilities include, but are not limited to

Oversees and leads managers and supervisors of the Access-a-Ride, HOP and Flex Ride divisions.