Note that if you have an existing SecureAPlus Account this will immediately upgrade your license to premium. If not you will have to click on the new account verification email sent to you so make sure you enter the correct email address (you might also need to check your bulk, promo, or spam folder in case it doesn't land on your inbox).

I hope you find this helpful and if the problem persists, rest assured that we will assist you in claiming a Premium License now that you have highlighted the problem during the giveaway period.