General Questions

A: The Department of Public Safety or the Commonwealth of Massachusetts.

Q: May I drop off applications or other paperwork in person?

A: Yes. However, materials that are submitted in person are not processed the same day. They are not processed any faster than materials submitted by mail. Therefore, you are advised to submit applications and other paperwork by mail.

A: The Department of Public Safety and the State Police are two separate agencies. The State Police can be reached by phone at (508) 820-2300. The State Police became a separate department in 1993 to consolidate State police activities. All police matters should be referred to the State Police.