Free bus service hits a snag

The public showing off the cards that enable them to enjoy free and unlimited travel on BMJ buses. — Filepic

JOHOR BARU: The state government is looking into revamping Bas Muafakat Johor (BMJ), a free public transportation service, following complaints of unreliable service, rude bus drivers and misuse of BMJ cards, said Johor Works, Infrastructure and Transportation Committee chairman Mazlan Bujang.

He said they planned to restructure BMJ routes and improve the service.

“There are weaknesses in the management of BMJ and the problems include the bus drivers.

“The complaints against them include rude and aggressive behaviour towards commuters as well as unreliable service.

“They are said to be either late or do not come at all and the commuters are fed up of waiting along the routes for the buses,” he said after presenting the state flag to Johor Works Department team that took part in the JKR Malaysia Games 2019 here.

“We take these complaints seriously.

“The drivers’ attitude towards passengers and irresponsible actions will not be tolerated and action will be taken.

The state government is spending RM23mil a year on the BMJ programme and it must not go to waste. - Mazlan Bujang

“The state government is spending RM23mil a year on the BMJ programme and it must not go to waste,” he said.

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