Payments

I accept Paypal and Credit/Debit Cards. No made to order items will be started until payment has been received.

Shipping from United States

I ship products first class through USPS, all US orders come with delivery confirmation.

PLEASE NOTE: If you want to purchase insurance you may do so by contacting me prior to ordering.

INTERNATIONAL SHIPMENTS
International orders are averaging 15 business days for delivery, this depends on your country as well. I cannot control customs delays and am not responsible for lost or stolen packages. If you want to add insurance to your order please contact me prior to purchasing.

CUSTOMS FEES:
Any duty/tax, required upon arrival, is the responsibility of the customer. Please be aware it is unlawful for me to falsify dollar amounts or mark your purchase as a "gift" in order to avoid duty charges.

International exclusions:
As a US based shop, Makin' It Mama is unable to legally do trade with customers in the countries of Cuba, Iran, Myanmar, Sudan, Syria or North Korea. Any orders from these countries will be refunded and cancelled.

PLEASE NOTE: If you want to purchase insurance you may do so by contacting me prior to ordering.

Returns & Exchanges

I gladly accept exchanges

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

I don't accept returns or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Returns and exchange details

Items that do not fit properly may be exchanged within 72 hours after delivery. Returned item must be unused and in brand new condition. Custom orders may not be returned. Any item returned in unsellable condition (worn, smelling, damaged due to customer, etc.) will not be refunded/exchanged.

Be sure to check the measurements before purchasing to insure the best fit!
**Items that do not fit properly may be exchanged within 48 hours after delivery. Returned item must be unused and in brand new condition**

Additional

FAQ

How long until I receive my order?
Each item is made to order, to find the current wait time please check the Shop Announcement or Shop Policies. Within 48 hours of orders being placed you will receive a message letting you know when your order will be made and to confirm you provided the correct address. Orders ship 24-48 hours after being made.

Can you rush my order?
I schedule each day as full as I can, that means no extra time for rush orders. I want to keep things fair so orders are completed in the order they were received.

Can you gift wrap my order?
Yes I can! Just leave me a note in the "notes to seller" section at checkout that your order is a gift and I will wrap it for you!

Do you take custom orders?
At this time I am no longer taking custom orders

What size should I order?
For baby hats, I always suggest a size up...baby head grow fast and it is better to be a little big than small!
For mittens/glittens, the most common size ordered for women is the regular Women size. If you are unsure on what size to order measure your palm and check the listings for measurements of each size.