Entry-level jobs typically necessitate two interview sessions, each ranging from 15 to 30 minutes in duration. Candidates usually face the operations manager first before interviewing with the store manager at another time. The interviewer often opens the meeting by asking, "Why PetSmart?", expecting applicants to be prepared with a specific or unique answer. Interview subjects should also be ready to discuss personal involvement with animals or pets and any work experience related to the job opportunity.

PetSmart follows a slightly different routine when hiring for management positions. Potential managers typically complete up to four rounds of interviews held over the phone and in front of a panel of store managers, district managers, or human resources administrators. Over the course of the interviews, the retailer wants to see that candidates are proficient in all areas of retail operations, including customer service, employee development, and inventory management. Interviewers often make complex inquiries featuring multiple parts, such as:Stores may also ask prospective managers to give an on-the-spot demonstration of their selling skills during the interview. The interview process usually takes between two weeks and two months for managerial applicants to complete.

How much does a Operations Manager at PetSmart make in Detroit, MI

PetSmart seemed like a perfect fit to Favetta after his nearly seven-year stint as a dog handler for various military units in Afghanistan and Bahrain. He became operations manager — basically an assistant manager — at the Wayne store.