Review and Place Order

We have received your order and will begin processing it. An email has been sent to you with an overview of your order. Should you have any questions or need additional information, please call 1-800-367-4882 for assistance.

Your name and number will be published in the GVTC directory. To change or omit the listing, please contact us at 1-800-367-4882.

110v Information: The 110 AC power outlet is required to provide electrical power to the ONT (or fiber NID). Fiber To The Home (FTTH) ONTs are smart electronic devices that require power to operate. If you have our FTTH, you will have to have access to a 110 AC power outlet. We recommend the outlet be located in close proximity of the ONT. However, a power stick option is available if connected within 80 feet of the ONT.
For additional information please visit our Installation FAQ.

Possession of Property: Installation may only proceed if the customer is a legal owner or tenant of the property, with the ability to authorize the installation of services. It is not possible to complete installation prior to a home closing.

Security

Enroll in Round Up for Change!

For less than a dollar a month you can support the GVTC Round Up For Change program. Your monthly statement will automatically increase to the next dollar amount. All proceeds go to The GVTC Foundation to support our community. Your spare change will help make a big difference to those in need.

Yes, enroll me!

Member Dividend Program

It pays to be a member of GVTC! As a thank you for choosing local, your monthly payment will be cut by 20% on qualifying services*. The more GVTC products and services you have, the more you save!

Yes, enroll me

Terms and Conditions

Should any of the above services be disconnected prior to 1-year service completion, including for non-pay of services, then I agree to pay an “Early Termination Penalty” of $295. Once my account becomes disconnected for any reason, it is no longer eligible for this offer.

In cases where the term agreement cannot be fulfilled due to a move out of service area, the Early Termination Penalty may be waived upon GVTC’s receipt of eligible documentation reflecting customer’s new physical address.

Applicable charges will be billed in the same manner the customer is billed for their regular GVTC monthly service charges. Additional fees will apply, should a move of service be requested.

GVTC reserves the right to change programming in the cable packages and increase list rates according to programming costs.

I agree to abide by the GVTC Internet Terms and Conditions and Acceptable Use Policy, located on the website at GVTC Acceptable Use Policy

GVTC Home Security requires a 3 year service agreement and early termination during the initial term by the Customer shall result in an early termination fee equal up to $400 for a new system, or $200 for a customer owned system. The fee will be prorated against completed months of service. Early termination fee applies, even if moving out of the GVTC service area.

Electronic Document Retention

The parties agree that this document may be retained in electronic format and the original paper copy destroyed. As such, pursuant to law, the electronic formatted version will be considered as an original document.

If you are enrolling in GVTC Round Up for Change, or are currently enrolled, your GVTC billing statement is automatically increased to the next dollar amount, with proceeds benefitting the GVTC Foundation. You may unenroll by calling 800-FOR-GVTC.

GVTC Member Dividends are payable at the discretion of the Board of Directors ("Board") of Guadalupe Valley Telephone Cooperative, Inc. ("GVTC"), consistent with GVTC's Board policies. Member Dividends are distributed on the GVTC bill to current active members with a valid Social Security Number (SSN) or Employer Identification Number (EIN) on their GVTC account, subject to certain restrictions. Member Dividends are not payable as cash, transferable or assignable. Member Dividends are subject to federal income tax, and GVTC will issue an IRS Form 1099-DIV to the member annually. Other restrictions may apply. The Member Dividend program may be modified or eliminated at any time by the Board. See https://gvtc.com/MemberDividend for more information.