Go into the Settings menu of your device and make sure both Bluetooth and NFC are turned on

Tap the NFC touchpoint on the Bluetooth device to the top centre of your SoundLink® speaker. The device may prompt you to accept pairing

Note: You may have to tap different areas of the Bluetooth device to your SoundLink® speaker to locate the device's NFC touchpoint. The touchpoint location varies by device but is commonly located on the back of smartphones.

Reset the device you are trying to pair. This is typically done by rebooting/restarting it or removing the battery and/or power cable for one minute

Reset the speaker by turning it on and then holding the power button for 10 seconds until it turns off

A factory reset clears the speaker's language setting and its paired mobile device memory, returning the speaker to original factory settings. Once reset, turn the speaker on and try again to pair the device.

Try pairing another NFC-enabled device. If the other device works, there may be an issue with the first device