Help Desk - Product Information

What is an UltraViolet movie?

If a movie comes with UltraViolet capabilities, it means you get the physical DVD, as well as a special code that allows you to access a digital copy of that movie from any internet-capable device. There isn't an additional charge for this feature, and you won't need to purchase any special equipment.

You'll need to be 18 or older to create your account, but you won't need to provide a credit card or any other financial information.

Once you're signed up, add the digital proof of purchase that came with your UltraViolet enabled movie to add that title to your UltraViolet Connection. Easy! You'll now be able to stream the movie through your smartphone, computer, or internet-enabled TV - or download it directly onto your device to watch without an internet connection.

Announcements

Please note that due to airfreight disruptions caused by COVID-19, we are experiencing significant delays in delivery. We understand that this is disappointing and we do apologise for any inconvenience caused. We thank you for your patience and understanding during this difficult time.