General Manager

The General Manager will be responsible for the overall strategic design and direction of the Warehousing Operations, Customer Service and Client Relationships. The incumbent would direct and coordinate the day-to-day activities of a warehouse operation which includes supervision of the team members, receiving, storage, distribution, systems administration, inventory control, sanitation and maintenance and Customer Service; Oversee warehousing activities in compliance with space availability, order fulfillment and business plans; Ensure the training of employees, setting of performance goals, organization of work, and maintenance of a productive and participatory environment. Other responsibilities will include the management of vendor data, and the ongoing health and safety of Logistics in Motion through leadership, training, development of policies and procedures, and the issuing of reports.

Location: 1802 Centre Ave NE Calgary, AB

MAJOR DUTIES AND RESPONSIBILITIES:

Oversees warehouse operations, while ensuring established operational procedures are being followed according to company standards to effectively meet/exceed customer requirements.

Develops and following approval, implements changes to operational systems to improve the flow in customer service, order management and shipping and receiving of customer products on time and undamaged.

Will ensure that employees are trained as necessary. This includes cross-training to ensure efficient skill levels, soft skills training and certification in accordance with company guidelines and government regulations.

Accountable for the facility safety programs in order to provide a safe workplace for all employees and within the regulations of local and provincial legislations.

Assumes additional related responsibilities as required.

EDUCATION AND EXPERIENCE

A Bachelor’s Degree in business management with a focus on operations management, materials management; a designation in logistics management CITT or P.Log. Designation is preferred.

Five (5) years of managerial experience

CORE COMPETENCIES:

Good communication and interpersonal skills – both written and verbal, and the ability to develop relationships at all levels in the organization

Thorough knowledge of company equipment

Thorough knowledge of company policies and procedures

Excellent time management and organization skills, with the proven ability to juggle and reprioritize based on business demands and needs.

Strong interpersonal skills and a proven leadership ability within a solid team environment • Strong analytical skills with the emphasis on financial reports

Exception planning skills

Able to create own control tools through effective M.S. software applications knowledge primarily in excel & word

Service oriented with strong customer interaction skills and commitment