Well, as much as I can tell, many answers you could be searching for are already in the existing topics. I'm also new to this network solution and most of the time I found answers by searching something else.. NeDi's community is quite "small" compared to the others and they obviously won't respond if they don't know the answer you are searching for.If you are searching for support, I think it is included with the newest version that you might have bought. If you are using the free version of NeDi, you can only rely on the forum, youtube channel etc.