I called the factor. It got cleared up. I posted a note to the other 20 flats asking them to either stop being total fuckwits or stop letting total fuckwits into or close. Slowly, but surely, the arseholes seem to be moving out (to somewhere cheaper? - viva la recession, if so), and daft stuff like this seems to be on the wane.

who carries kitchen roll around with them for no apparent reason or - more terrifyingly - that they had a reason, and that was that they knew they were going to need it for when they shit on your stairs hours later.