TravelPod Member ReviewsHampton Inn & Suites Austin Downtown

“ Decent Location with nice added touches ”

Reviewed Jan 30, 2014

by chrisleslie (4 reviews) , United States

Had a nice little happy hour M-F with seemingly unlimited drinks and a simple self serve nacho bar. Great breakfast buffet also. Rooms were updated and nice. Valet was nowhere to be found when we arrived and there is no other choice but valet parking.

This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

“ Truely Austin ”

Reviewed Mar 13, 2013

by jbrandlemccall (4 reviews) Prince George , Canada

This hotel was a true reflection of the city it was built in. Probably the only hotel I've ever been in with a grafitti wall in the lobby! Rooms were so quiet and the sheets were brushed microfibre that were the softest I've ever slept in. I actually asked the staff if I could buy a set of sheets from them.

This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

Historical Traveler Reviews Hampton Inn & Suites Austin Downtown

Gliding Revolution-Downtown Segway Glide

from anonymous

I just visited Hampton Inn in downtown Austin and found out about the Segway tours. After contacting Seg City we were dissapointed to find out that they were booked for the day that my family wanted to do the tour. We were told by the Concierge that Gliding Revolution also did the tours in downtown Austin. We contacted Gliding Revolution and signed up for a glide. The experience was amazing, gliding on the trails around the River (Town Lake) and up to the capital of Texas. I would recommend this touring company to anyone interested in keeping the town weird. We got so many looks and everyone seemed to be positive about the machine.

We found the information by glidingrevolution.

Sue

Horrific!

from anonymous

First of all, I had stayed at this hotel two years ago and absolutely loved it. No complaints, very nice. I even recommended to others. A group from my work had to attend a convention at the convention center that is one block from this hotel. I told my collegues that I had stayed at this hotel before and how great it was. They told me to book it. I booked it in April, our convention was in the middle of July. The following are the problems we had:

1. we did not get what we requested. we requested 2 rooms both with double beds. when we got there, we got 2 rooms with kings. we had requested a roll-away bed in one of the rooms with our reservation. when asked if it was ready, we were told "probably not. if it isn't in the room, we'll have to take care of it some time in the evening." when asked to get another roll-away for the second room b/c we were stuck with a king bed, we were told that they only have 1 roll-away per floor. after getting quite upset, we eventually got a roll-away in both rooms

2. the valets were rude, and seemed put out be having to get our vehicles. they weren't willing to help with directions. except for two of them, they weren't friendly or even cordial. they took entirely too long to get a vehicle that was parked just to the side of the hotel. it was almost like it was a game to get us mad. Two people received their cars before us. They also mistakedly tore our card, thinking we were checking out after the first day there. We told them we weren't and the valet said that we told him we were. He said that "We dont make mistakes."

3. It may sound petty, but the time i stayed before, they had a place at the breakfast area to make your own waffles. We only got waffles on the last day. They were already made and cold.

4. When we were checking out, they said we owed $40 more than what our check was for. When we made the reservations, we asked for a total with parking, taxes, etc. so we could submit it to our business office. When asked why, the man got it down to around $6.00 and expected us to pay it. We told him we won't pay for it if they couldn't tell us what it was for. He finally ended up taking our check.

I usually do not get so aggrevated with hotels, but this was ridiculous. I had recommended this hotel to the people I work with and I looked like an idiot. I absolutely DO NOT recommend this hotel. They were unwilling to try to accomodate us in any way.

Excellent choice for downtown Austin!

from anonymous

We visited Austin for the first time (ashamed to say we live just 3 hours north!) and are so grateful we followed the reviews to the Hampton Inn & Suites Downtown. Still shiny and new, the size is perfect and the location even better. Just a short walk to everything you can imagine visiting. We've stayed at Hampton Inns before and while they were fine, this one is much better! The breakfast goes beyond your typical Hamtpon Inn fare and the rooms are lovely, with good views. Those signs in the elevators just made me smile! We took the advice of fellow reviews and had diner next door at...The Cedar Door! Yum, so good and very affordable. Short walk down the street and over to the river to see the bats. Finally, we can't say enough about the SEGWAY tour from Segcity on 6th street. A three hour tour around downtown is just $65 and was honestly one of the best adventures of our lives! So much fun!

Great, affordable place

from goldrushbrides

Just got back from a weekend stay at the Hampton Inn...

The Hampton Inn is very clean and well maintained with a nice (albeit small) pool and fitness center. Parking is valet only and costs $14 per day with unlimited in/out access. Keep in mind though, that since it's valet parking you will likely feel the need to tip the attendants (who are very polite and helpful with things like directions) so the parking price is really a bit higher than $14/day.

We took full advantage of the free buffet breakfast that is offered daily. The selection includes juices, cereals, yogurt, fresh fruit, breads/pastries as well as cinnamon rolls and two hot entrees each day. It was great to not have to worry about breakfast!

The room also had refrigorator which came in handy for bottled water and cold beer. The hotel is in walking distance to many great areas and has a fun bar called Cedar Door located just a few steps away (try the mexican martinis).

Great hotel for the price

from aversion

I stayed here for 4 days during SXSW. Apart from they guy who checked us in everything was great. Rooms are clean and include a small refridgerator. The rest of the hotel is very nice and its located in a great place, close to the convention center as well as 6th street. I'm looking forward to staying here again for next years SXSW.

Staff treated us right

from Ninacat

I reserved a room for my parents here last weekend. I had a certificate for a free night, so I feared they wouldn't make us a priority. I shouldn't have worried because they upgraded the room to a suite that had a refrigerator and microwave when we arrived to check in. There were nice little touches in the room such as cookies and popcorn. The entire staff was very professional and more courteous than any other hotel I've stayed in. My parents enjoyed the breakfast as well. The only thing I didn't like was the parking fee, but that's pretty reasonable for downtown Austin. Overall, I was very pleased.

Great value and convenience in downtown austin

from anonymous

I recently stayed at the Hampton Inn Downtown for my first trip to Austin. Considered other options, including some that are unique to Austin, but didn't want to spend a lot of money or end up in some place that was long on character but short of cleanliness or privacy. Hampton Inn Downtown really worked out great. My room was really like a luxury hotel -- maybe slightly smaller, but otherwise all the amenities (new furniture and carpeting, chair and desk, big tv, coffee maker, marble in the bathroom, lots of towels) were really like a higher end hotel. (I paid $67 per night for my room, but I'd consider that room a solid value for twice the price.) Front desk service was helpful, buffet breakfast was well-stocked. I didn't use the pool or exercise room, but they looked well maintained.

One of the best assets of this hotel is the location in Austin. It's a couple of blocks off Congress St, just north of the lake and about a block away from the convention center. That means you can walk to the shops and restaurants on Congress St, to the State Capitol, to the live music on 6th St and the nightclubs in the warehouse district on 4th St (as a point of reference, the high-end Four Seasons is just a block away from the Hampton Inn Downtown). For other destinations, like UT and the Strip, or South Congress, you'll probably want to drive. Parking requires a daily fee of about $10 (valet parking, unlimited in and out) -- seemed like the going rate for downtown Austin, and was worth it for the convenience (also, there's a big "15-minute parking only" zone alongside the hotel, so it's easy to park there and run into the room to pick up something you forgot or drop something off over the course of the day).

This hotel worked out great for me. In terms of what I was after -- convenience, moderate price, clean modern room -- I can't imagine how I could have done better in Austin. I'll definitely stay there again if I go back -- hope I get the opportunity.

Wonderful hotel in great location

from anonymous

On a recent visit to Austin to see family I had the fortunate pleasure of staying at this hidden gem of a hotel! The staff was courteous and helpful, the rooms were clean and comfortable and the location is great. Walking distance to everything-restaurants, live music, musuems and the Capitol. Highly recommend this hotel!

Nice Hotel

from sparklefeb

The Hampton Inn in downtown Austin was very simple and very comfortable. The staff is friendly, efficient and very welcoming. Our room was comfortable and clean and we were pleasantly surprised to see a fridge in the room when we arrived. The fitness room and pool are not large, but the equipment was up to date and the pool was relaxing. Each morning they offer a continental breakfast with more choices than I knew what to do with...Everything from fresh baked waffles and muffins to fruit and cereal. I would definitely stay here again!

Nice Place

from tgw

I found it kind of interesting that there was a Hampton in the downtown of a metroplex. However, it was a nice place with good service. There are many elegant and high-priced hotels in the area so this is a good place to go if your looking for location at the right price with limited services. Seems to be a fairly new property. Standard rooms, very few frills. If on a budget, I would stay here again! A very nice high-rise hotel in downtown Austin... The Live Music Capital of the World!

TripAdvisor Reviews Hampton Inn & Suites Austin Downtown

Excellent

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