Cam #5 (new IP camera) - is in the wrong place; this was supposed to be outside the doors. To cover the Podium that is outside the doors, the elevator and future ATKs area. We already have this area covered by an analogue camera.

Cam #16 (new IP camera) - this is not where I wanted this shot – Greg did you make this change?

Cam #14 & #18 (new IP cameras) are both black and white.

He noted that cam 19 is not clear, and can be upgraded to an IP at your discretion (Cat5 has already been run).

…in the order above, to see if any of these changes work before we replace the unit.

Roger from Aegis will be out in Vancouver, and he has some work scheduled at Fifth Avenue not related to the above. When he is there, he can try these in order, and we can test connectivity here.

Therefore, you should send out the external network card, so it is there when he goes there. We don’t have a firm date yet, but I have looped in Aegis (Henry) who can let you know when to ship it to Fifth Avenue.

s like the issue with this unit is not the same as what I encountered at Markham. Network connectivity is very slow whether or not the NVR software is running.

I can send out an external network card for the tech to install in place of the current one connected to the Cineplex network to see if that is the issue. I would also recommend he replace the patch cable going to the switch (assuming they are close to each other) and use a different port on the switch if available.

e are continuing the process of trying to troubleshoot the issue with your NVR. Can you check to see if there are any USB sticks in the NVR? (There are USB ports in the front and back of the NVR.) If there are any USB sticks in any of these ports, please remove.

Also, once you check for USB sticks, please restart the NVR. Thanks.

Metropolis

Metropolis [GM] - BC - SilverCity (1408)" <1408GM@cineplex.com>

- Install a new camera to DVR #3 (in Justin’s Office):

o To cover the middle/far end of the ATKs not covered on camera

- Replace 2 Cameras on DVR #1:

o Cam #13 Aud 2,1 and Cam #16 Lobby

- Replace 3 Cameras on DVR #2:

o Cam #1 Condiment Stand (re-angle to cover the area in front of the stand)

o Cam #5 502l 503 504r (currently not covering the POS terminals –> re-adjust all concession cameras as some are covering up to 4 POS terminals and re-label)

o Cam #12 Lobby Exit (angle so less of the ceiling)

- Re-angle Camera #7 Conc Back Counter to cover more of the area (DVR #2)at5 has already been run).

…in the order above, to see if any of these changes work before we replace the unit.

Roger from Aegis will be out in Vancouver, and he has some work scheduled at Fifth Avenue not related to the above. When he is there, he can try these in order, and we can test connectivity here.

Therefore, you should send out the external network card, so it is there when he goes there. We don’t have a firm date yet, but I have looped in Aegis (Henry) who can let you know when to ship it to Fifth Avenue.