Before you order an Iron Gym, make sure you have a doorway it will fit into: under about 32″ wide, with a molding above it that’s less than six inches wide and at least a

half-inch thick. The top piece of the Iron Gym needs that molding above the door to “grab,” and the wide part of the bar sits across both sides of the door frame so that on

your first pull-up you don’t fall on your head.

HOW TO INSTALL : PLEASE REFER TO VIDEO BELOW

NOTE: For Penisular Msia (West Msia), we will use SKYNET courier and you will receive within 1-3 working days.

For Sabah/Sarawak (East Msia), we will use POS PARCEL courier and you will receive within 5-10 working days. Kindly toup another RM15 if you wish us to use POS LAJU courier and you will receive within 1-3 working days.

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Product Q&A

Seller Information

Seller Information

Seller

OngMobileCom

Ship-From Address

Klang, Selangor

Return/Exchange Address

Klang, Selangor

Notice on Return/Exchange

Warranty Policy (If there is stated "warranty provided" in the specific thread)• Warranty cover period depends as on stated in thread. No claim will be liable or entertained after the period.• Postage of warranty must be beared by buyer in both way sending. (DEPENDS ON THE PRODUCT WEIGHT).• We reserve the rights to replace the product with the same or equivalent product.• Replacement of product does not in any way renew or extend the warranty period.• Please take note that it takes 5-7 working days for the verification process of product replacement.• The warranty does not cover damage or loss incurred during transportation of the product.• Warranty void if there is physical damage on the products or the product box is lost.• The warranty does not apply to any extra parts of the product for example the wiring, power adapter and the manual.• The warranty does not cover replacement or repair necessitated by loss or damage from any cause beyond the control of us, such as lightning or other natural and weather related events or specific situations including voltage supply problems, tempering or unauthorised repair by any person, use of defective or incompatible accessories, exposure to abnormal temperatures and conditions or entry by any insect or foreign object in the product.

• For warranty claims, email to ongmobilecom.11street@gmail.com with the below details:- Email Subject: Warranty-11street, Invoice No:- Describe type of faulty.- Photo or video of the faulty item received.- Upon received your email, we will guide you the next course of action required.- The faulty item(s) must be returned in its original packaging (including accessories, manual) to us if necessary.

Return / Exchange Policy

Cancellation

Request for cancellation if product has not been dispatched after payment completion.

Return

Request for return within 7 calendar days following delivery date.

Check seller’s approval on buyer’s request.

Buyer sends product in question to seller.

Seller receives and checks returned product

Seller approves return and return is completed.

Exchange

Request for exchange within 7 calendar days following receipt of delivery.

Check seller’s approval on buyer’s request.

Buyer sends product in question to seller.

Seller receives and checks returned product

Seller send new product to buyer, and buyer receives it, and exchange is completed.

How to Request for Cancellation/Return/Exchange

You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
But, in case seller has already dispatched product, cancellation request can be rejected.

You can request for return after obtaining product, you should send the product in question to seller.
After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.

You can request for exchange if wrong product is shipped, you should send the product in question to seller.
After seller checks if returned product is flawed, seller approves your request, and re-sends new product.

Criteria for Return/Exchange

You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

When request due to change of mind is made after 7 calendar days following delivery date

When product is used, destroyed or damaged

When tag attached to product is removed or package of product is opened and product value is damaged

When sealed package is opened or packaging materials are lost

When too much time has passed and product value has so decreased that its re-sale is not possible

When return/exchange request is made for customized product such as hand-made shoes or accessories

When components of product (including free gift) have been used or lost

When buyer did not follow instructions included in product

As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.

As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.

For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.

11street is an open marketplace operated by Celcom Planet Sdn. Bhd. – a joint venture between two established names Celcom Axiata Bhd. and SK Planet Ltd. Celcom Axiata is Malaysia’s premier and most experienced mobile telecommunications group and SK Planet owns Korea’s best e-commerce site, 11st.co.kr, a reliable and revolutionary e-commerce platform.