FAQs

Q. Do I need a referral?A. No. Our experienced Physiotherapists, Chiropractors and Osteopaths can diagnose your problem and treat accordingly.

Q. Can I get a rebate?A. Yes. Workcover, Transport Accident Commission, and Veterans Affairs will cover treatment for eligible patients. There is also some limited cover available via Medicare for eligible patients. You may wish to discuss this with one of our staff, or your Doctor.

Q. How do I make payment?A. (Hicaps) Private Health Insurance claims are processed direct at reception. So you need pay only any remaining gap. We accept cash, Eftpos, Visa, and Mastercard.

Q. How much will X-rays cost?A. X-rays are bulk-billed by Medicare and hence no cost to you.

Q. Is there public transport to your clinic?A. Yes, you can catch the bus which stops at the front of the practice. Glen Waverley train station is an easy 5-10 minute walk.

Q. What should I bring to my first session?A. You should bring any information relating to your problem, such as Xrays or scans, doctors letters etc. If you have private health insurance you should also bring your card so you can claim immediately using our Hicaps machine at reception.