What should I do if I can't connect to the internet with my 3G SIM card?

Check that your SIM card is inserted in the 3G slot. Refer to the user instructions for details.

What should I do if I can't connect to the internet with my 3G SIM card when it's in the correct slot?

Go into the settings of your smartphone and look under "data usage". Check that mobile data is enabled.

How do I find the IMEI code for my smartphone?

As your smartphone has two SIM slots, it also has two IMEI codes. Enter *#06# then select the port whose IMEI code you wish to find out

What should I do if I can't install any more applications on my smartphone?

The memory dedicated to application installation must be full. You can add memory by inserting a MicroSD card (up to 32 GB).

What should I do if I can't connect to the Wi-Fi?

Check in the settings of your smartphone that the Wi-Fi function is enabled. When a Wi-Fi network is detected, a notification appears at the top left of your smartphone. Once you have selected your network, enter the relevant log-in details for connecting to your network. Once you are connected, the Wi-Fi icon will appear in the top right.

What should I do if I can't find my Wi-Fi password?

Your password can normally be found on the back of your internet router. If not, contact your internet provider.

What should I do if I can't find a Bluetooth device?

Check that your Bluetooth device can be identified by other devices and that it is not password-protected.