I used to work in an office estate out in the middle of nowhere- we were ferried in by minicab from the train station at nine, taken back at six- you were otherwise trapped. My job was the 'change request manager'. Every week I would have a meeting where all the problems with the program we were working on would be presented and I had to approve or deny funding for the fix. Since the project had gone over budget well before I even began working, I was under instruction to always decline the fix- my job was to tell people no.

The company was crazy about buzzwords. We didn't have problem solvers, we had 'solution architects'. The architecture metaphor was well and truly out of hand, instead of saying they had a fix, they said they had a 'solution blueprint'. Once I was asked to fix something, and I sarcastically said: "Well I'll just load up AutoCAD, lay out the foundation for the solutions building with some answer-concrete, and then maybe write up some budget cladding on top of it?" This suggestion was met with enthusiastic agreement.

There were two people whose sole job was to make life working in the office estate more bearable. Every year they came up with a campaign to make people feel better about their jobs. One year it was giving to the Cancer Research Fund. They installed a projector screen in the lobby and looped an ad for the Cancer Research Fund on it 24/7- we were constantly subjected to images of children looking in the mirror to see their mother fading away behind them while sad music played. Work had quite literally become as 'fun as cancer'.
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