Testimonials

Solar E is growing to become one of Perth’s most trusted solar companies; we hope to create a satisfying experience for you so you know that your needs have been met in a professional manner. Don’t just take our word for it, read some of our testimonials:

Fay, Hilltop Vet Hospital

19/12/2017

Thank you so much to your whole team for such a smooth installation today. It has been a pleasure to deal with Solar E Pty Ltd, I was extremely impressed by you all.Many thanks,Fay ArneHilltop Vet Hospital

Sheryl, Midland

19/12/2016

I just wanted to email to say thank you for your help with organising solar panels for my Dad.
We both just wanted to let you know that we appreciate your help with this, the time you took to answer my queries and for letting us take the time to do our checking. Please also thank Dayna, who booked the installation. On that point, I also wanted to say that Dad was very impressed with the young men who did the installation – he said they were very professional and friendly.
All in all our experience with Solar E was a very pleasant and happy one. We would recommend Solar E to anyone who is wanting solar panels.
All the best to you and everyone there for Christmas and the New Year.
Kind regards
Sheryl

Ian, Point Samson

10/11/2016

The Rheem Solar hot water is working beautifully. I’m happy to recommend Solar E to those considering installing or replacing their Hot Water unit. I requested Nathan to supply only, a replacement Rheem Solar Hot Water unit & cyclone frame for my home in Point Samson (Karratha). The procurement of the 52L300 system proceeded smoothly and in no time I was assembling the frame on the driveway. However, my Plumber pointed out I should ideally have purchased the closed system model (52H300). I was so relieved to hear from Nathan it would be no trouble to do an exchange. No fuss, no argument, the following week, the replacement was here. It makes such a refreshing change to deal with someone who is customer focused.

Gordon, Sawyers Valley

25/10/2016

Nathan, right from the initial enquiry and quote, pre-installation planning, on-site installation and post-implementation support, you and your staff impressed me with the professional manner in which your company delivered on the product and services. There are cheaper offers on the market, but yours is the best value for money.

Frank, Stoneville

14/09/2016

Nathan, I just like to confirm that the installation has been completed. Thanks for the great service and advice from your side. Matt did a great job. He is a skilled tradesman who understands his job and responsibilities very well and is very easy to get along with! Make sure you keep him on board!

Steve, Woodvale

13/06/2016

Regarding the problem I was having with my Rheem solar hot water unit not providing a reasonable amount of hot water or at times, none at all. Just wanting to give some positive feedback to Nathan, who I spoke to on the phone last week, the issue is now resolved, thanks for your calls; they were very useful, turned out to be a 'low' water pressure problem where the system's lower pressure relieve valve was at fault.
Not sure what the part is called, but a plastic or nylon piston that should slide below the valve was stuck and restricting the flow, a quick clean and Spring adjust had the flow back to normal.
Thanks again to Nathan for his help.
Very much appreciated.
Best Regards
Steve

Patrick, Woodbridge

09/06/2016

Nathan, thanks for getting our system repaired, promptly and without telling us it was too hard,
as other suppliers have done.
Your guys were on time, professional and tidy.
And best of all your stainless steel tank has a decent warranty.
It’s all working fine; we’ve only switched the boost on once so far.

Kim, Nedlands

19/05/2016

Solutions, professional service and a job well done. That’s how I describe my personal and professional experience as a residential builder with Solar e. Nathan in particular listens to the client’s needs in suggesting systems that best fit the situation.Thanks again.

Sandra, Darlington

03/05/2016

Nathan, it’s been an absolute pleasure dealing with you. You took my problem and solved it the very next day. Up until then, I was feeling somewhat overwhelmed, with my other hot water system breaking down in the cold weather and me working full time. All the tradies came on time as promised and that alone amazed me! They were all really polite and efficient. I couldn’t be happier with the service I received. I can’t remember the last time someone went out of their way to help me like you did. You even came to personally check that everything was okay and ensure my $200 refund. Service like that is absolutely rare these days! Once again, thanks so much!

Glen, Cloverdale

03/03/2016

Marcus was a very impressive salesman, non-pushy, with a non-faked smile. I have had dealings with large purchases. He was natural, casual and honest. He also explained the product in an easy to understand way. A very good asset for your company.Glen Campbell - Cloverdale

Philip, Como

19/01/2016

Hi Nathan,Our hot water system broke down on a Sunday. One text message to Nathan and within a very short time he had arranged for a new system to be fitted the next day. All arrangements were followed through as he arranged and we had hot water by midday Monday. I very rarely have had such good prompt service.Thanks,
Philip

Ross, Ascot

03/12/2015

G’day Nathan,The help that you provided in getting me ‘back into hot water’ is much appreciated. This was the third time that I’ve come to SolarE and each time I’ve had prompt, efficient service with a minimum of sales hype and other distractions. I like the fact that I can have an honest conversation with people who want to get my needs met as painlessly as possible. Matt came by as per your advice and had the old HW system removed and the new one installed in no time at all.Regards and thanks againRoss - Ascot

Peter, Northam

30/11/2015

Thanks Nathan for the info and great service The guys did well.
Cheers Peter

Richard, Gooseberry Hill

25/11/2015

Very friendly and efficient service from Solar E. Worked hard to successfully remove the old tank and panels, and install the new, in a very awkward to access location.

Ashok, Queens Park

23/11/2015

Dear Nathan, as far as Rheem solar hot water system is concerned, technically so far everything seems good. I am very happy with your system and services. I will certainly tell all my friends here in Perth about the benefits and savings of having a solar hot water system and thereafter I will recommend to them your company. My sister lives in Melbourne. If you have any contacts there, it would be great if you could as well take care of her.​ I googled and found your company and yours was the first company I contacted. After speaking to your boss Mr Jeff, I realized that I need not look any further. Jeff took patience and care to explain to me about the solar hot water system. He seems very knowledgeable in this field. He also gave me a good discount, which I appreciated.From beginning to end, all your company staff alike (including Matt your installer and your good self) I found them to be friendly, helpful, caring and accommodating.

Chris, Darlington

03/09/2015

Rheem were great through out whole process of getting a new solar hot water system. They were lower than others with quotes and their workmanship very professional. I would highly recommend them.
Thanks Nathan.Chris, Darlington

Raelene, Kalgoorlie WA

24/08/2015

Service was excellent, information was accurate and supply was immediate. Details for transport of the Solar system from Perth to Kalgoorlie went ahead with no problems. I was delighted with the replacement solar system as the exact same model lasted me 20 years. I am very happy with the performance and I am enjoying the hot water, it is winter here in Kalgoorlie and still enough sun to generate three long showers twice a day as well as the usual supply of hot water for the kitchen, laundry needs.I would have no hesitation in recommending the same system to anyone else, and I am pleased to say that even in remote Kalgoorlie we still get good service.Nathan and your team a special thanksCheers, Raelene

Janet, Midland WA

21/08/2015

Thank you Nathan you have restored my faith after dealing with a multitude of shonky companies here is one that is helpful and a big thank you for today. Maybe a great big pay rise might just be what is needed plus a promotion. If only all companies ran like yours. Regards Janet

Don, Cunderdin

15/06/2015

HI Barry,Regarding the upgrading of our solar system from 3KW to 5KW,we are delighted with the performance of the system.Now, in the coldest part of the year the system is producing up to 19 units per day with such limited sun light hours.We were impressed with the co-ordination of your sales department , the installers and their quality of workmanship,we are both trades people so we are able appreciate their task and its challenges in our installation.I have had no hesitation recommending your self and your company to interested people I have spoken to.Very well done Barry!Regards and thank you,Don.

Sidney, Safety Bay WA

21/05/2015

Why we chose Solar E.We had three quotes for our solar panels, the main reason why we chose Solar E, was the price, it was the cheapest, not only was it the cheapest it had top quality panels and inverter which carried the same or better warranty than the other two quotes, and last but not least was Steve, he's the guy who came and gave us the run down on how the system works and also gave us our quote, there was no pressure put on us to buy ( not like one quote )Steve is an asset to your company.Although the guys who did the installation didn't have any bearing on the purchase, they were friendly very nice people who did a quick and thorough job.All in all we are very pleased with Solar E. From start to finish.Kind regards, Sidney

Trevor and Kaye, South Perth WA

“We found the service provided by Solare absolutely brilliant, everything from the initial contact via a request on Solare’s web page to the installation of our new solar hot water system was professionally managed.Solare and especially Nathan, must be congratulated and thanked for their assistance and understanding, especially when we delayed the installation of the new system for some months. Nathan was always helpful and was able to accommodate our requirements without any fuss.The installation team were efficient and the workmanship tidy and speedy. On the day, everything from the plumbing to electrics was completed and we were using hot water heated by the sun by that evening.Thanks Nathan and your team. Trevor and Kaye”

Royce, Kewdale WA

14/05/2015

Hi Nathan - Just a short note to say thank you very much for your service. I just would like to say why we chose your company.Steve and I have experienced some excellent tradesman, and not so good tradesman whilst building our new home, and I must say, your service was faultless.I must admit, I rang Rheem initially because Rheem is a house hold name, and has been for many years, so it was an obvious decision to contact our local Rheem dealer.BUT.........We were nervous about acquiring Chinese made parts, to which you were able to assure us , this was not the case.And we wanted the solar company to supply both hot water and electric panels.(not have to use 2 different companies).We were obviously conscious of cost, and although you were not the cheapest, we were happy to pay the extra to get what we wanted.So rest assured, we will happily recommend your company and the Rheem & Sunpower product.Kind RegardsRoyce - Kewdale WA

Tein, Mosman Park WA

20/04/2015

Dear Jeff and Team, Thank you so much, I appreciate your response and the way this was handled. Of course there are factors that could have compromised the attachment of the footing, but it is heartening to see you stand by your installation warranty. When people ask who did my panels I can say with confidence that I recommend Solar E without a doubt.
Thank you, this was the ideal outcome. Kind Regards – Tein, Mosman Park WA

The Clements Family, Vic Park and Melville WA

Members of our extended family have recently used Solar E for the supply & installation of 2 solar hot water systems & 2 solar energy systems. We cannot speak highly enough of the way Solar e went about initially providing quotes on our new hot water & solar energy systems, talking us through the various options available right through to the very helpful & absolutely delightful installers & tradesmen that Solar e have working for them. Whilst we had every intention of purchasing solar power hot water & energy systems, finding a supplier who you are going to have faith in delivering what they say they will & what you expect for the big investments you are committing to, was certainly something we found in dealing with Nathan & his people @ Solar E. We would thoroughly recommend Solar E. –The Clements families, Victoria Park & Melville WA

Alan, Kalamunda WA

02/04/2015

The troops arrived later than expected but installed the unit in a most professional and efficient manner. Thanks to you and those men for your prompt service. Again thanks – Alan, Kalamunda WA

Heather and Peter, Swan View WA

27/03/2015

Hi Nathan, I wanted to thank you for your prompt - beyond the call of duty - response to our immediate requirement to have our old solar hot water system replaced. To find a company that will come out within 4 hours of the initial phone, remove and replace a family hot water system is truly exceptional and I would recommend your services and products to anyone. Thank you once again for your great support. Best wishes – Heather & Peter, Swan View WA

Deborah, Leederville WA

24/03/2015

Dear Nathan, I would like to thank you and the team at Solar E for the professional way you have dealt with the installation of my new solar hot water system. Right from the first phone enquiry through to completion you have all been prompt, polite, friendly and informative. I have been impressed with your personal response to my queries, nothing was too much trouble and you gave plenty of information in your phone conversations and emails. I must also comment on Matt the plumber. His work was very neat, he didn't leave any mess behind at all and he was also a very nice chap. I would not hesitate to recommend you and your company to others. Kind regards – Deborah, Leederville WA

Aaron, Mount Helena WA

17/03/2015

Hi Nathan, I just wanted to say thank you for the quick turn around of delivery for our Rheem Solar hot water system on Saturday. Also please pass on my thanks to the guys who installed it, my wife had nothing but kind words to say about them as I was out during the install. They were courteous and efficient and extended a level of respect to her that she has not often enjoyed from most tradespeople we've had through our house, most treat her a like a 'stupid woman', of which she isn't, even when she may have been the one who organised the job as opposed to me. Oh she was also impressed that ALL mess was removed and taken away, also something many trades tend not to do. So thanks again, great job & much appreciated. Regards – Aaron, Mount Helena WA

Clare, Mount Helena WA

13/03/2015

Thanks so much Nathan for your professionalism and clear explanations to exactly what we were purchasing & for the price you offered. We were very pleased with the speed at which our new solar hot water was up and running again. The tradies were excellent & appear to have done a great job. It is strange but it actually feels like we have more pressure on our water. Thank you so much & I will not hesitate to recommend Solar E to anyone who mentions they are in the market for a solar hot water system. – Clare, Mount Helena WA

Patricia, Maylands WA

18/02/2015

Regarding the work done by Solare E to remove our broken Solahart and install a new Rheem roof mounted solar hot water system, we were very impressed by the sales rep Nathan, helping us in every way, and also the two installers Daniel & Jamie who were very professional in the work they did. – Patricia, Maylands WA.

Paul, Balga WA

12/02/2015

Very happy with Solar E and working with Nathan to get a solution within the budget. I now have 3.5KW of panels and a 5kw inverter and now no longer have any hesitation on running the Air conditioner during the day. Nathan replied to my emails very fast and professionally with answers to all my silly little questions. My parents used Solar E last year and recommended them to me. I also highly recommend them. Installation was fast and hassle free. I had one issue with the date not setting on the inverter but received information from Nathan which helped resolve the issue. – Paul, Balga WA

Suzie, Victoria Park WA

29/12/2014

When our solar hot water system sprang a fatal leak (the week before Christmas!) I got out the Yellow Pages and started ringing round. From Emily, the friendly girl on the switchboard, to the clear and expert advice from Nathan their Sales staff, this company really impressed me AND they gave the best quote. Within 48 hours, at exactly the arranged time, 3 installers arrived but there was a problem. Our house is old with an oddly designed roof. Instead of using the standard bracket they had with them, they apologised profusely and went off to get a better fitting, returning that afternoon. By sundown the system was up and running perfectly. The next morning Nathan rang to check I was happy with everything. How refreshing to find real professionals who take pride in their work and genuinely want to do a good job. – Suzie, Victoria Park WA

Ken, Daglish WA

15/12/2014

I rang four solar panel companies for a quote in November. Nathan from Solar E in Belmont was the most professional in that he asked a lot of questions and came up with a solar panel solution which was half the cost of the one in the advert, but also expandable if necessary. The staff who fitted the panels to our roof did an excellent job with a first class clean up afterwards. All in all a top company to deal with. – Ken, Daglish WA

Chokeby Road, Welshpool WA

21/11/2014

I felt compelled to write an endorsement letter for Solar E after they installed a 30kw system on my factory in Welshpool.We have sub tenants so it was important that the system was installed in such a way that the new solar power supply did not interfere with the existing metering arrangements.Solar E researched and implemented the plan with the highest professional standards and was easy to deal with throughout the entire experience.I must confess I had doubts to start with, but after going through the experience and seeing the very tangible benefits from installing my system, I now believe that commercially it is a sound investment for now and well into the future.The installation only took 2 days, there was a bit of noise, but the installation team was in and out before we realised it.I would highly recommend Solar E for any commercial solar installations and I would particularly like to thank the Trouble Shooter Barry McCarthy for working through the process with me.Yours Faithfully – Richard (Proprietor) , Welshpool WA

Ernest, Wattle Grove WA

29/07/2014

To whom it may concern. I refer to the business known as Solar E, situated at 153 Belmont Avenue, Belmont, WA and wish to advise that they installed at my premises a Sunpower System for my solar energy needs. During the whole process, enquiries, purchase and installation I found all those associated with this business to be most professional and understanding of ones needs. I am more than happy with the performance of the Sunpower system purchased from this business and have no hesitation in recommending them to anyone seeking excellence. I am confident that this business can look forward to a bright future as it fulfills the solar energy needs of today's people. Yours Sincerely – Ernest, Wattle Grove WA

Rigata, Bentley WA

Solar panels were installed on Friday, the installer was late, but he did a good job with the install. Very professional and courteous. No broken tiles. The system produced 7.2 kwh on Saturday, not bad considering it was pretty cloudy that day. So far, I am happy with the experience and I will definitely recommend Solar E if someone asks me a good reliable place to get solar. Thank you for your assistance with my solar purchase. – Rigata, Bentley WA

Robert, Bullsbrook WA

28/07/2014

I would like to thank your company for a very pleasing transaction it was nice to receive such courteous, prompt helpful advice and assistance. We were very happy with the price and the delivery and installation of the solar heater was brilliant. Many thanks again and we will gladly recommend your company to anybody wishing to install a solar heater. – Robert, Bullsbrook WA

John, Lesmurdie WA

17/06/2014

Just a word of thanks to the people at Solar E for a prompt and efficient service at a very competitive price. I would recommend them without hesitation, you delivered on time, without any delays and you organised Western Power to sync the meter on the day of installation. The electricians were polite and courteous and did a neat job of installation. – John, Lesmurdie WA

Jan & Murray, Bedfordale WA

10/06/2014

In reference to a Solar E 5KW Solar Power System:Our system was very professionally installed and during its first week (18/3 to 25/3/14) a total of 140 Kwh was exported to the power grid, in spite of some use of our 8Kwh air conditioning system.In addition we were very pleased with its performance while we were away on holiday from 8/5 to 24/5/14. This was during the wettest part of May when our rain gauge held 124.8mm of rain and we had 2 fridges and 3 freezers going plus miscellaneous pilot lights. Our system still exported 163 Kwh (an average of just over 10Kwh per day) into the power grid. – Jan & Murray, Bedfordale WA

Mark, Bayswater WA

09/12/2013

We purchased a Hareon Solar System in June, and were very happy with the service we were provided. The installation was done without a hitch, and now we can simply sit back, and watch as our bills drop in price. Would definitely recommend them – Mark, Bayswater WA