Need to look after return guests better

Posted 29-Dec-2014

I have statyed at the Sunset Towers at least 6 times over a three year period. I love this hotel but find that the standard of room can vary greatly. On my most recent visit, I was placed in a small room right next to the elevator. The sound of the elevator going up and down was pretty annoying. They also need to do some upgrades to the TV's in the room. They are at least 10 years old and the picture quality is not as good as it should be for a $400/night room. i always said I would not stay anywhere else in West Hollywood but might try Andaz or Mondurian next time.

4 out of 5

Recommended for Business Travellers

by Milena

This traveller left a rating score only Posted 8-Nov-2014 on Hotels.com

3 out of 5

by A verified traveller

Posted 20-Oct-2014

Nice hotel if you want the full Sunset Strip experience. Staff was helpful. Room was TINY and because it was so tiny, it was very hard to navigate. I couldn't use the full length mirror!

5 out of 5

Recommended for Business Travellers

by donna messina

This traveller left a rating score only Posted 16-Oct-2014 on Hotels.com

5 out of 5

Recommended

by Daniel Giffordfrom San Francisco

Great location, classy hotel!

Posted 24-Sep-2014 on Hotels.com

I loved my stay here. You can feel the history of the place surrounding you. It is also in a key location, central to everything.

4 out of 5

Recommended

by Chris

This traveller left a rating score only Posted 20-Sep-2014 on Hotels.com

4 out of 5

Recommended

by Sorenfrom Copenhagen

WeHo classic

Posted 17-Sep-2014 on Hotels.com

Understated homely comfort. Small, but well appointed rooms, some with great views. Nice pool area. Staff couldn't be nicer. The restaurant is old school Hollywood glamour - dark, moody, and ritzy and with excellent service. Great location right on Sunset Blvd. - fancy restaurants and clubs within waking distance.

Splendid Art Deco hotel

Location: Located close to all the old Hollywood sights, Beverly Hills and Santa Monica Boulevard. Musso & Frank's Grill is well worth a visit.

The Sunset is a beautiful Art Deco hotel, with efficient and courteous staff, and a lovely restaurant. On arrival, there was apparently a problem with the room we were booked into, so we had a drink in the Terrace Bar while we waited to see if they could fix it. The Bar overlooks the city skyline, and it was a splendid start to the stay. They obviously couldn't get the room ready for a while, so we were upgraded, which was a pleasant surprise. The room was lovely, and beautifully appointed. We ate at the Tower Bar and the food was delicious. Service and attention to detail was splendid. The valet service was fast and efficient, and the hotel itself was close to all the Hollywood must-sees.

Splendid Art Deco hotel

Location: Located close to all the old Hollywood sights, Beverly Hills and Santa Monica Boulevard. Musso & Frank's Grill is well worth a visit.

The Sunset is a beautiful Art Deco hotel, with efficient and courteous staff, and a lovely restaurant. On arrival, there was apparently a problem with the room we were booked into, so we had a drink in the Terrace Bar while we waited to see if they could fix it. The Bar overlooks the city skyline, and it was a splendid start to the stay. They obviously couldn't get the room ready for a while, so we were upgraded, which was a pleasant surprise. The room was lovely, and beautifully appointed. We ate at the Tower Bar and the food was delicious. Service and attention to detail was splendid. The valet service was fast and efficient, and the hotel itself was close to all the Hollywood must-sees.

5 out of 5

Recommended for Business Travellers

by A verified traveller

sunset tower

Posted 26-Aug-2014

Cons: wallpapers could be upgraded. Bit of a smell in the room.

Location: location is superb - great for morning walks - close to sunset strip clubs and restaurants - easy access to all areas.

good discrete hotel great location with good staff. Linens and toiletries top notch. coffee and cookies nice touch and delicious. Breakfast service on terrace not great - pool area small but good view. Room bit shabby but windows open which is nice touch.