Re: Bixby Wont respond on my fridge

Make sure the microphone is on. Make sure that your family hub is fully up to date. You can also try resetting the Family hub. If these do not help I recommend having a service technician have a look. You can send your full model code and serial number via private message or call 1-800-SAMSUNG to get started.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Re: Bixby Wont respond on my fridge

Make sure the microphone is on. Make sure that your family hub is fully up to date. You can also try resetting the Family hub. If these do not help I recommend having a service technician have a look. You can send your full model code and serial number via private message or call 1-800-SAMSUNG to get started.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.