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Hotel Reviews from Ramada guests:

Had a great stay at the hotel. The team were really friendly and helpful. The breakfast was great and so much choice available. Also free wifi available was a nice touch. ...
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Had a great stay at the hotel. The team were really friendly and helpful. The breakfast was great and so much choice available. Also free wifi available was a nice touch. Cant wait to return.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Guest
What a lovely review. Thank you so much. I have shared this with our team and they were delighted to receive such positive feedback.
Thank you again for sharing your experience on Trip Advisor and we look forward to welcoming you back in the future.
Kind regards
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The staff are very friendly and knowledgeable. I ate in the restaurant in the evening and had the Chef's chicken special which was very tasty. Rooms clean and Breakfast very g...
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The staff are very friendly and knowledgeable. I ate in the restaurant in the evening and had the Chef's chicken special which was very tasty. Rooms clean and Breakfast very good too.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Guest
Thank you very much for taking the time to share your recent experience with us here on Trip Advisor. Feedback from our guests is very important to us and our Head Chef was delighted to receive such nice feedback about his cooking.
Thank you again for your review and we look forward to welcoming you again to the hotel in the future.
Kind regards
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I stayed at the hotel over the weekend as we were meeting friends in the area. The hotel is really well located over the road from a load of different restaurants and shops. T...
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I stayed at the hotel over the weekend as we were meeting friends in the area. The hotel is really well located over the road from a load of different restaurants and shops. The hotel itself was really clean and modern and the staff were all really friendly. All in all a really nice overnight stay.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Guest
Thank you very much for your lovey review. I have shared it with the team and they were delighted.
Look forward to welcoming you back soon.
Kind regards
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Stayed here over a weekend to attend a wedding. Overall not a bad experience with helpful staff at a good location by the docks. My overall issues were lack of parking and no ...
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Stayed here over a weekend to attend a wedding. Overall not a bad experience with helpful staff at a good location by the docks. My overall issues were lack of parking and no direction on how to get into the car park! The rooms are ideal for a singles or couples but a family room was pitifully small. 2 adults a child and a pushchair left no room to move!« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Guest
Thank you for taking the time to share the details of your recent stay with us. As I am sure you will see from my recent replies guest feedback is extremely important to me.
I was pleased to read that overall your stay with us was an enjoyable stay one and I welcome the opportunity to reply to some of your comments. With reference to your comments regarding the size of the rooms, I can only apologise on this occassion for your dissatisfaction. This is not traditionally the type of feedback we get about the size of our rooms,however I recognise that we did not meet your expectations during this stay.
The hotel has over 75 parking spaces and unfortunately there are some restrictions beyond our control about the signage at present, however this is something we are working towards improving.
Once again I apologise that you have had the need to raise these two concerns. That said I noticed that you rated us well overall, and I thank you for this.
We hope to look forward to welcoming you back to the hotel again in the future.
Kind regards
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Lovely hotel, helpful staff, very clean rooms and great food. It didn't exceed my expectations because you expect clean rooms etc. People woke us up at 5.30am.
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Lovely hotel, helpful staff, very clean rooms and great food. It didn't exceed my expectations because you expect clean rooms etc. People woke us up at 5.30am.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Guest
Thank you so much for your lovely review. The team were delighted, as was I, to hear that you have had such a lovely stay,
I do hope we will welcome you back again in the future.
Kind regards
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From the moment we arrived till the moment we left the staff here were brilliant. probably some of the best we have encountered on our travels. They were always pleasant, happ...
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From the moment we arrived till the moment we left the staff here were brilliant. probably some of the best we have encountered on our travels. They were always pleasant, happy to talk, ready to give advise and nothing was ever too much trouble. The hotel is very close to the Historic Dockyard which is well worth visiting- so much to see. Thank you.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Guest
Thank you very much for your review. Feedback from guests is something we take very seriously at the hotel as we believe it is critical to our ongoing success.
I was delighted to hear that you had a great stay with us overall and our location is ideal for people visiting the Dockyard as it literally is a couple of mins walk directly opposite the hotel.
Thank you again for choosing to stay with us and for taking the time to write your review. Both are very much appreciated.
Warm regards
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