Dr. Parker and his staff are the best in Pittsburgh.\r
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I would recommend Dr. Bruce Parker to anyone. His attention to customer service and overall care for his patients is second to none. I recently made the switch to Dr. Parker after my longtime dentist retired. I called at 9am with a broken tooth and was in his chair by 10:30 that very same day. My only wait was to fill out the necessary paperwork. Not only did he assess the problem but he broke each step down individually so I knew exactly what was going on and what work was going to be done. The technology he uses is imaculate as well. He showed me exactly where my crown would be placed, the color, and what my mouth would look like after he was finished. The entire process was pain free and very comforting for someone who does not enjoy going to the dentist. His entire staff is warm, inviting and show a genuine interest in their clients which is something you do not get anymore. \r
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After having my crown in place for two weeks I went back for a cleaning and x-rays. During this appointment he went over my situation in full detail with pictures, x-ray results and a thorough analysis of what needs to be done in the future. \r
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Not only will I be a patient of Dr. Parker's for as long as he practices but I will continue to recommend his practice to anyone looking for a dependable, caring and professional referral.
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Dr. Bruce Parker gives dentistry a Bad name. He is the most unprofessional, uncaring, and unskilled dentist that I have ever encountered. \r
A few years ago he worked on putting a porcelan overlay in my mouth. I was in his dental chair for over 3 hours. He was pushing the porcelan because he made them in his office and could do it all in one proceedure which meant more money for him. He proceeded to prepare the tooth surface to set in his overlay and failed to tell me that he glued it in crooked and had to actually drill it out and do the proceedure all over again. He just kept saying ""it will be a little longer"" He did not inform me that I was in the chair so long because of his mistake. After all of that time and discomfort, I was just glad to get out of his chair and go home only to realize when I looked in the mirror that the tooth was crooked and looked awful. I went to see him in person to complain and he showed no remorse for his mistake and just said he would do it over again for the 3rd time. I would not let him near my mouth again. I was out $800 cash. He would not answer questions and only barked at his staff to put on a video to answer any questions I had. His intial routine exam was so rough and to the point of hurting. I have never experienced such horrible treatment from any other dentist. He is a menace to the profession.
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Horrible experience! Went to get a crown and left feeling like my mouth was wrestled to the ground - He would not listen to me that the crown was too high and now I am in agonizing pain. Have to return, but dreading it. \r
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Also bedside manner was rough and he was harsh with his staff. I saw a piece of equipment drop on the floor and just get picked up and used again on my mouth and there were other questionably unhygenic practices going on... Definitely looking for another dentist. \r
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They are too busy and rushed there to give quality, detailed and gentle care.
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I have never had a problem at this office. I have been going to Dr. Parker for more than ten years. I have had good luck with the fillings and onlays he has done. He also found a tumor in my jaw with a routine x-ray and arranged care for me for something that could have been life threatening had I not known about it. He takes care of my three children, and they like going to the dentist.
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I am thrilled with my new smile! From the initial call to Dr. Parker's office to walking out of the office with my gorgeous new super smile, I could not have been happier or have been treated any better. Dr. Parker is warm, personable, and puts you at ease with his gentle witty banter. I have been to many dentists and Dr. Parker is the very best. He features the very latest advances and products in the dental field, is so knowledgeable when it comes to preventice practices, and his wonderful staff is gracious and professional. The Doctor works seamlessly, efficiently, and always pleasantly with his Team - and my entire experience through three appointments was superb! Dr. Parker has given me back my beautiful smile. Smiling now is a joy and my confidence and sense of well being have been restored. I highly recommend Dr. Bruce Parker!
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I'd like to second what others have said. My girlfriend just switched from Dr. Parker, and after a hassle getting her records and X-rays, 1) his staff gave her the wrong x-rays, requiring her to have new x-rays taken at the new place; 2) it turned out there were no cavities at all.
I used to be a patient of Dr. Parker's, and while I found him personally pleasant enough, I was always put off by the constant pushing of teeth-whitening services. There are signs up all over the place, hygienists asked me if I ever considered having my teeth whitened, and along with the toothbrush and floss he gave out there'd always be a brochure for teeth-whitening services. It always seemed like a warning sign, and the more negative experiences I hear about, the clearer it becomes that it was.
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I have been going to Dr. Parker for years and I have been very impressed with his service. His staff is very friendly and I am always very satisfied with the work her does. Makes going to the dentist a breeze!! On top of all this, the wait time is very minimal and I am always out of there in a reasonable amount of time!
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Dr. Parker has gone above and beyond what would normally be expected from a dentist. He has been persistent and innovative in his approach to my dental needs. I am very happy with the results I have obtained from his care.
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Dr. Parker and his office. . . where to begin. Over the 1.5 years I used this dentist, I have accumulated a long list of negative reasons why no one should utilize his ""services"".
#1) Be prepared to sit in the waiting room for a MINIMUM of 30 minutes after you arrive, regardless of when your appointment was scheduled.
#2) If you are unlucky enough to have a tooth pulled by Parker himself, I feel your pain. The man took forever and couldn't get the tooth out. It broke, and my jaw hurt for months. I have had 6 teeth pulled in my life. I have never felt so much pain, and had to go through such a long process. On top of it all, while he was doing the procedure,and CLEARLY having trouble, he was having a conversation w/ one of his staff in the hallway and telling jokes the whole time!!!!!
#3) He wants your money and will create conditions that you don't really have in order to get it. Periodontal disease? Small gaps between your teeth and gums. Apparently he tells a lot of his patients they have this. I mean, how would they know if it's a lie. They put their trust into the doctor. Of course, when you ask if your insurance will cover this, they look it up and confidently say ""YES"". Then the bill comes and you find out, it's not. TOO LATE. You have to pay $300.
#4) In 2009, I used MetLife as my insurance provider. In 2010, I was forced to change to CIGNA due to my employer changing plans. I notified Parker's office of this and they said ""OK"". I continued going there, and guess what? Parker's office is not in CIGNA's network. Almost everything I had done was either not covered, or only at 50%. I didnt find out til the bills came! They did not have the decency to tell me this when I notified them of my insurance carrier change.
#5) Expect a busy signal when you call in to the office.
#6) Need a receipt to send in to your insurance provider or medical card? No, they don't have receipts for services. Just a printout of your billing account with abbreviations of services rendered. Microsoft Word?
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I have had the extreme displeasure of having dental work done by this hack. After two fillings and a partial crown, I was left in extreme constant pain. I have been back twice since and still have not gotten any relief, in fact, three weeks later, I am still in pain, and the back teeth on my right side no longer touch. His answer to fixing the problem was to file more of my teeth off. When I started to tell him what I thought the problem was, he said ""Don't think, let me work"". I cannot begin to describe the pain that I have been left with. It prevents me from sleeping at night, even when I do get to sleep, the pain wakes me up. I even break down in tears several times each day. This was honestly the biggest regret in my life. I feel that this butcher has ruined my teeth. i wouldn't witsh this experience on my worst enemy. Please, please, PLEASE, do NOT let ""Dr."" Bruce Parker do ANYTHING to your teeth!
Pros: NONE!!
Cons: Extreme constant pain
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He does not care to listen to you or what you have to say about your problem, he will just cut the conversation off and tell you to open your mouth. He always thinks he is right and never wrong, as from what i hear from his staff talking in the hallway. There have been many of times where i have gone to get my teeth clean and i had to wait in the chair for at least 20 min for him to come for my check up. He was very rude to the hygentist and made her take my xrays over agian because they were apparently not good enough. All my children come to this man, and belive me when i say we are looking for another dentist who will not get so impatient with my kids. Do NOT, I REPEAT do NOT come to this dentist.
Pros: High Tech Office, Great Staff
Cons: Bed side manners are poor, unproffesional comments to his patients, disrespectful, re-treatment for procedures
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Dr. Parker does not provide the patient with full information about his or her options, only discussing high-cost treatments and making it seem as if there is no choice in the matter. In addition, he is not careful when filling teeth. He cut my lip when filling my tooth and did not properly file the filling. I had to go back to him twice for filing adjustments and eventually went to another dentist who finally got the problem fixed. I get the feeling that Dr. Parker doesn't care about his patients beyond the money they can put in his pockets.
Pros: Fancy technology
Cons: Expensive, uncommunicative, filling problems
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Dr. Parker has a clear handle on his practice. Everyone is aware of their part, and is trained to do an excellent job. I love this office because they are very efficient, it's in a great location, and the hygienist does a fabulous job at cleaning your teeth and really making you understand the importance of good dental habits. Dr. Parker only appears shortly, which isn't a bad thing because he just needs to verify what his assistant just did. The only negative thing about him (besides what the staff say about him while cleaning your teeth) is that he isn't a great dentist. If you have a cavity, do not get it filled by him. I'm not sure what he does wrong since I'm not a DMD, but I have never felt consistent pain in my tooth for as long after a cavity as I did when he filled one of my teeth. However, if are looking for a great place to get your teeth cleaned bi-annually, this is definitely the place.
Pros: Great cleanings and location
Cons: Dentist does poor work
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Never had any major work done, mainly regular checkups/cleanings. Friendly staff does all the heavy lifting, doctor spends very little time (5 minutes, maybe) with patient.
Pros: Staff, use of technology to retrieve history
Cons: Impersonal service from doctor
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