As a Customer Care Chat Assistant working in a call center environment, you will be assisting multiple customers with technical issues and other inquiries through chat scenarios.

Your responsibilities will include, but are not limited to the following:Ability to navigate through multiple computer applications with speed and accuracy.Ability to work simultaneously with multiple customers via Chat to resolve technical and procedural inquiries.Ability to accept and implement coaching and feedback in order to achieve individual and team

Performance goals.

Maintain a high level of world-class customer service/professionalism to a wide range of customers.

Ability to adjust work schedules as needed considering open flexibility.

Full Time Employment

Medical, Dental, Vision, & 401k plans

Paid Time Off

Quarterly Raise

Monthly Incentives

Qualifications: Successful candidate for this position will have:

Six months experience in providing customer service either via phone or in person

Ability to accurately type (WPM vary based on Client Requirements)

Consistently adheres to attendance policy and guidelines.

Maintain a positive environment, working with co-workers and customers within a diverse culture.

The ability to relate to customers in a professional and courteous manner.

The ability to work in a team environment, to perform under pressure, and sit for long periods of time.

Excellent attention to detail and multi-tasking ability.

Self-motivation to work under his/her own initiative.

Must pass state, federal and criminal background check

Must have High School diploma or general education degree (GED).

Must be at least 18 years of age or older

JOB REQUIREMENTS:

DO NOT CALL, Resume Portfolio / VA Websites will be reviewed online and applicants will be contacted directly. Must have VOT resume profile and website available for review

TO APPLY:

Submit the form below. Provide your email address and link to your VA website. Company will contact you through VOT or contact information on profile to arrange your telephone interview. Interviews are being scheduled now – apply now!