Ultimate oomph bundle upgrade

on ‎04-07-201917:40

Hi

I ordered the ultimate oomph bundle as an upgrade to my existing package, I was told the upgrades to broadband speed, tv channels,etc would happen within the next half an hour, and I would only have to wait for the installation 2nd v6 box . I got home from work this afternoon, and there has been no change to the services available so went on chat and was told the upgraded services wouldn't be available until the v6 box is installed on Tuesday.