When We Are Closed, Who Do You Call …...111

If you require a GP outside of normal working hours, please contact the out of hours service on 111. This service is available Mondays to Fridays between 1830-0800 and 24 hours a day on weekends and Bank Holidays. You should only call 999 if someone’s life is at risk or someone is seriously injured or critically ill. Chest pain and shortness of breath is an emergency.

Who will I speak to ….

When you call 111 you will speak to a trained advisor who will ask you a set of question to decide if:

Your problem can wait until your surgery next opens

Your problem can be dealt with over the phone by a nurse or doctor

You need to attend an appointment

You need an ambulance

If your condition is not urgent you may be referred to another service or asked to contact the surgery during normal opening hours.

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do. You can get help online or on the phone and the service is available 24 hours a day, 7 days a week.

You answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone.

Practice Training Afternoons 2019

The practice will close for training from 1pm on the dates listed below and re-open the following day at 8am. You will not be able to pick up any prescriptions or make an appointment on these afternoons.

Wednesday 10th July 2019

Wednesday 4th September 2019

Thursday 26th September 2019

Wednesday 2nd October 2019

Wednesday 6th November 2019

Wednesday 20th November 2019

Wednesday 4th December 2019

if you require a GP outside of normal working hours, please contact the out of hours service on 111. This service is available Monday - Fridays between 1830-0800 and 24 hours a day on weekends and bank holidays. You should only call 999 if someones life is at risk or someone is seriously injured or critically ill. Chest pain and shortness of breath is an emergency.

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do. You can get help online or on the phone and the service is available 24 hours a day, 7 days a week.

You answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone.

Bank Holidays 2019

Easter 2019

Park Lane Surgery will be open as normal until Thursday 18th April 2019. The surgery will close at 1830 on the 18th April 2019 and reopen on Tuesday 23rd April 2019 at 0800.

Christmas and New Year 2019

Park Lane surgery will be open as normal until Tuesday 24th December 2019. The surgery will close at 1830 on the 24th December and reopen on Friday 27th December at 0800 and operate normal opening hours until Monday 31st December 2018. The surgery will close at 1830 on the 31st December 2019 and reopen on Thursday 2nd January 2019 at 0800.