While I never had one of these I had at least 3 Ocean one regular and GMT. I never had any problem with the Customer Service and in fact I got several parts for free when I asked. So I think that even though they might not be the fastest, they took excellent care of me.

I was excited to see this thread up because I started my collection with steinharts, then I looked and just sad to see it was a bump from 2013 but hey there customer service has improved a lot since then and so has there website!

I wanted to do an update on the Steinhart Vintage Red I purchased. It's been on the wrist, a couple of times this week, and in the winder when off, I've been using watch tracker app to check the accuracy of the watch, and it's currently averaging +2.8 SPD, that's COSC territory! Not too shabby! Well done, Steinhart!