Shareholder structure

*Updated on 10/31/2018

** Updated on 10/31/2018

Dividends

Business

Customer centricity, segmentation and multichannel distribution are the three features that characterise Bankia’s business model. They are the three keys to delivering a service that steadily improves in quality and adjusts to demand.

Bankia´s areas of influence

Multichannel commercial network

Retail banking

2,301

Company Banking

67

Private Banking

13

Multichannel customers

2,297,945

Mobile branches

11

ATM´s

2,301

"Connect with your expert" customers

600,000

Oficina mobile users

1,824,290

Downloads

Bankia is a spanish bank that is included in the Ibex 35. It operates throughout Spain, with a universal banking business model based on multi-channel management and specialized in serving individuals and businesses. At Bankia, we take a principle-based approach in order to provide you with the best banking service.