About Us

Hays County Local Health Department

Our Mission Statement:

To protect, promote, maintain, and improve the health and quality of life for Hays County citizens and visitors through a responsive, well managed, and organized effort.

Our Philosophy is based on:

Treating clients with dignity, concern, and consideration.

Delivering excellent services through committed employees who are courteous, competent, informed and responsive to the clients’ needs.

Creating and maintaining a safe, professional work environment that promotes leadership and empowers employees.

Providing fiscal accountability by effectively using human and natural resources.

“The organization exists to serve the public and this shall be done to the best of our ability.”

Health Insurance Portability & Accountability Act (HIPAA)

Hays County Local Health Department is committed to maintaining and protecting the confidentiality of our clients’ personal health information. We are required by federal law to protect the privacy of clients’ individually identifiable health information and other personal information and to provide clients with a written notice concerning policies, safeguards and practices. Confidential information will not be disclosed without authorization unless it is necessary to provide for the coordination of healthcare, for billing purposes, or as otherwise required or permitted by law.

When you visit our health facilities, you will be provided a copy of the Hays County Local Health Department Privacy Notice.