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Join the LUMIX Premium Service

We offer two types of Lumix Premium Services: Blue Premium Service and Gold Premium, each offering a professional all-round service to suit your needs.

The LUMIX Premium Service is currently available for DMC-GH4, DC-GH5 and DMC-GX8 LUMIX cameras in the United Kingdom and the Republic of Ireland. The LUMIX Premium Service lasts 12 months from the date of registration (within 30 calendar days of purchasing the applicable Premium Service).

To make a purchase please click on the shop button at the top of the page.

The complete terms and conditions of the LUMIX Premium Service can be found here.

Gold Premium Service

As owner of the Gold Premium Service card, you can benefit from the hotline service and speak directly to service member trained in DSLM technology.

A pick-up service and fast lane repair through an authorized service center is ensured, in case your equipment needs to be repaired.
If repair time exceeds 3 days, a loan unit will be offered at no extra charge. As Gold Premium member you will also benefit from
additional services tailor-made to the needs of your equipment.

FAQs

How do I activate the Premium Blue Service and Premium Gold Service?

In order to be valid, you must activate the applicable Premium Service within 30 calendar days of purchase. To make a purchase and check prices for the services please click on the shop button at the top of the page.

Proceed as follows:
Please call the Hotline number as mentioned on the Premium Service card or go to the Websitehttps://www.panasonic-europe-service.com/form/premiumcs.html
Confirm Your Premium Service card number as well as Your address data
Confirm Your camera and related lens units model and serial numbers, that should be registered for the Premium Service (CE marked Products only!)
Note: You can register up to 4 units (1 camera and up to 3 lens units) per Premium Service.

How do I initiate the Premium Blue Service, Premium Gold Service or
Premium Back Service?

Our website uses cookies and similar tools to improve its performance and enhance your user experience and by continuing to use this website without changing your settings, you consent to their use. To find out more about the cookies we use or how to change your settings, please see our Cookies Policy.
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