HOW BITRIX 24.CRM WORKS

Bitrix24.CRM will help to restore order in the client base, save all potential contacts, the entire history of communication with customers, increase conversion, help better retain customers, automate new and repeat sales.

1 step

CRM FILLED AUTOMATICALLY

TAKE CONTROL OF ALL COMMUNICATION CHANNELS WITH CUSTOMERS

You connect your channels of communication with customers to CRM: e-mail, chat on the site, social networks, messengers, phone. After that, all calls, letters, messages from the chat on the site, from social networks and instant messengers, filled in forms - everything is automatically saved in the CRM. If this is your client, it is saved to the customer's card. If new, a new card is created. Do not miss any potential contact! Even if now this client does not buy anything, in the future you will be able to remind about yourself and eventually sell.

2 step

LEAD CUSTOMER TO PURCHASE ON STEPS

SET THE SALES FUNNEL

Customize the stages of leads and transactions - the steps by which you lead the customer to sell. Set up a card with the fields you need. CRM will help to put things in order in your customer base. Create different funnels (different steps that lead the customer to purchase) for your products or services, for different lines of business.

3 step

AUTOMATE SALES

run the robots CRM

Automate sales. Include robots in leads and transactions that will automatically send emails, messages on social networks and messengers to your clients, call and play your message or a voice recording. Robots will take over some of the communications, control and reminders with customers and will save you time. Show CRM how to sell, then it will lead the customer along the right path to the sale automatically.

4 step

SEGMENT THE AUDIENCE AND MAKE BETTER PROPOSALS TO EACH SEGMENT

WORK WITH YOUR CUSTOMER BASE IN CRM

Constantly work with your customer base in CRM-marketing: remind about yourself, send out letters and sms, messages to social networks, show ads on Facebook, Vkontakte, Instagram, Yandex. Strengthen the effect by creating a unique sentence for each segment. This will increase the conversion in both new and repeated sales.

5 step

SIMPLIFY PAYMENT OF YOUR GOODS AND SERVICES

Invoicing from CRM

Issue invoices from CRM and accept payment online. If your customers pay for the service for a period, set up regular accounts, and CRM will automatically create an account for the next period and send it to the client.

6 step

ATTRACT MORE CLIENTS

CREATE SITES AND LANDINGS IN CRM

Create websites and landings to promote your products or services directly to CRM. The site is created immediately with online chat, reverse order, feedback form (you do not need to put anything extra or worry about integration).

7 step

SURPRISE YOUR CUSTOMERS :)

USE artificial intelligence technology!

Turn on Face Recognition: recognize your customers in person, offer a discount without any loyalty cards (no need for ID anymore use a face recogonition).

WHAT THE DIFFERENTS IN THE BITRIX 24 PLANS

Here is a comparison of the features of CRM. In other instruments, the new CRM + plan includes all the possibilities of the PLUS plan.