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Making AI Responsible—and Effective

To bring AI into the business mainstream, companies need to complement their technology advances with a focus on governance that drives ethics and trust. If they don’t, their AI efforts will fall short of expectations and lag the business results delivered by competitors that responsibly embrace machine intelligence, our latest research findings suggest.

Surveying the Artificial Intelligence Landscape

Businesses are in the early stages of AI adoption, and are still learning how to put the technology to work. The challenge today is less about understanding technical questions and technology capabilities, and more about crafting a strategy, determining the governance structures and practices needed for “responsible AI,” and accelerating the move from experiments to full-scale AI adoption.

AI Importance and Benefits

How important is AI to the future of your business and industry?

Executives from all industries expect AI to be exceedingly important to their company’s success over the next three years.

Roughly two-thirds of executives believe that AI is extremely or very important to their company’s success today.

84% view AI as critical, including 48% who believe AI will be extremely important to their company’s success.

Financial services, technology, and retail executives are most optimistic about the importance of AI.