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Dec 27, 2015

Helpful (1)

Licensed Personal Banker Interview

Anonymous Interview Candidate in Cincinnati, OH

No Offer

Negative Experience

Average Interview

Application

I applied online. The process took 3 weeks. I interviewed at J.P. Morgan (Cincinnati, OH) in December 2015.

Interview

The interview process was fairly simple. Interviewed with the Branch Manager, a second Branch Manager in training, and the Marketing Director. I was told there is usually a second interview with the Marketing Director solely, but they decided to join last minute. The interview lasted a little over an hour. Education and work experience was discussed with a strong emphasis on sales. I was offered the position on the spot. Later that day I was contacted by HR with the official offer letter that showed a pay rate much less than what was discussed. I decided to sign it and began filling out employment forms. Took a drug test and finger prints the next day. The next week I was contacted from a member of the pre employment team requesting documentation and letters of explanation for items that were on my credit report from 2009. I was unable to provide one of the requested documents in a timely manner, so the offer was rescinded three weeks later. The whole process was a complete waste of time, energy, and not worth nearly a $2 pay cut. Had I not had a good relationship with my current employer, I'd be unemployed.

Other Interview Reviews for J.P. Morgan

Nov 10, 2014

Helpful (1)

Licensed Personal Banker Interview

Anonymous Employee

Accepted Offer

Average Interview

Application

I applied online. I interviewed at J.P. Morgan.

Interview

Online test with initial applicationPhone with Hr -standard background questionsBranch manager interview / district manger -(if more than one branch hiring they will have all branch managers -so it's like a board room interview )

Licensed Personal Banker Interview

Anonymous Employee in Chicago, IL

Accepted Offer

Interview

Applied online, used college mate as a referral, got a call from the recruiter very quickly - had a phone interview with the recruiter; got invited to the branch, spoke to the manager. behavioral/personal type of interview.

Interview Questions

How would you sell to me this piece of (whatever office supply)? Answer Question

Licensed Personal Banker Interview

I applied online. The process took 4+ weeks. I interviewed at J.P. Morgan (New York, NY).

Interview

"Sell me this pen". That's probably sums up the entire interview. If you can sell the pen, you get the job.

One phase that they want to hear during the interview is "CUSTOMER EXPERIENCE". The company make customer satisfication a top priority over anything else. Tell them that you want to provide customers with the best possible experience and you will stand out immediately.

Other than that, it's a standard interview. A branch manager will interview you. There will be someone else behind him/her listening and taking notes, maybe even adding in additional questions/comments. Once you pass this interview, there's a 2nd interview with the distrinct manager. Once you pass that, then you're good to go.

Licensed Personal Banker Interview

I applied online. The process took 3 weeks. I interviewed at J.P. Morgan (Chicago, IL) in January 2014.

Interview

First you must apply online, in many cases you will be asked to complete and assessment you prepare to spend the time to complete the process. If you rush and do not pass you cannot reapply for 6 months. Next you will be contacted by a telephone recruiter who will screen your resume and refer you to a hiring manager. Once you meet with a branch manager you will then meet with the District Manager. After all of that you will be offered a position and begin studying for securities exams.

Licensed Personal Banker Interview

Anonymous Employee

Accepted Offer

Positive Experience

Average Interview

Application

I applied through an employee referral. The process took 2 weeks. I interviewed at J.P. Morgan.

Interview

You begin with a phone interview from one of the district managers. They basically try to find what your motives are, if you would work hard, and how good of a salesman you would be. Then you are told to interview at a Branch location, in which you speak with a branch manager. It's basically the same interview, but now face-to-face. Do good in those, drug test and you got the job.

Licensed Personal Banker Interview

Anonymous Interview Candidate in Chicago, IL

Declined Offer

Positive Experience

Easy Interview

Application

I applied online. The process took a week. I interviewed at J.P. Morgan (Chicago, IL).

Interview

I applied to this job via campus career website. After 2 days, I got an email from a branch manager in the area and chose two preferences for phone interview. On scheduled day, the same manager called me and asked very basic behavior questions.1) Briefly explain about yourself2) Why this position and why Chase3) Experience in team activities4) Sales experience5) Experience in complicated manager6) Experience in complicated customer and good customer7) Role playing game - Please sell me anything you want. (iPhone, Mac, or Food, Anything)

So basically, all questions were related to sales oriented behavior because this job position is all about just sales in store.

Two days later, I got another interview request with a regional manager but turned it down because it's entry level sales job. Actually what I thought was a private banker, not a personal banker.

Interview Questions

Sell something what you want.-This was the most difficult question because I didn't have actual information about the product. (Oh, I chose iPhone 5s and said just plain words, like long battery, slick design..etc) Answer Question

Reasons for Declining

Not the final offer but another interview request.But I don't want to stand in front of the door to catch walk-in customers and sell bank products. If I want to go with sales job, I might go to insurance companies.

Licensed Personal Banker Interview

Anonymous Employee

Accepted Offer

Interview

They start off with a phone interview from an HR rep. After the initial phone interview you then interview with the hiring branch manager. Once the branch manager approves you have your last interview with the District Manager