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Shop policies

Last updated on05 February, 2011

Hi! Welcome to Nifty Thrifty Owl! Please take the time to read our policies! Thanks!

The Always DISCOUNT SPECIAL
*tell us where you heard of us/how you found our shop and get 10% off your order (not including shipping)!!!
Just send us a message or write it in the message to seller upon checkout.
**CANNOT BE APPLIED TO SALE ITEMS. Sorry. ☹

Please check out the Sales Promotional Coupons in my shop listings!

***ONLY ONE DISCOUNT PER ORDER***
.................................

NEWS

10/25/10
NOW select merchandise for SALE @ BRANCH OUT, a boutique in New Orleans on Magazine St. next to Juan's Flying Burrito!

Returns and exchanges

Refunds ARE NOT eligible if the item(s) don't fit, but are AS DESCRIBED in the description, or if you are just simply dissatisfied, but it is AS DESCRIBED in description.

(We do our best to examine vintage items and let you know of visible wear. If you want further details or photos of wear noted, let us know. If we make a gross (large) error, then you will be refunded)

Refunds ARE eligible if we missed an error, damage, etc. of significance.

You must note the measurements we give and be sure that it will fit you. IF you need more information just convo us.

Sometimes shipments take longer than expected. International orders from time to time will get held in customs for longer than expected. If your item takes longer than usual then let us know, and we will discuss what needs to happen.

Other areas may be eligible to refund and will be unique to each situation. We can be very understanding if you convo me first and will discuss what needs to happen.

PLEASE MESSAGE (convo) US WITH ANY PROBLEMS UPON YOUR ORDERS' ARRIVAL BEFORE LEAVING NEGATIVE FEEDBACK.

WE WANT YOU TO BE A SATISFIED CUSTOMER AND WILL BE SURE TO MAKE YOUR SHOPPING EXPERIENCE A GOOD ONE.

THANKS!

Payment

* If you are not ready to pay, but know you want something... we are more than willing to hold it for and put "reserved" on an item for a limited amount of time. Just convo us.

PLEASE DO NOT SUBMIT YOUR ORDER UNLESS YOU INTEND TO PAY ON TIME. You have 3 DAYS OR YOUR ORDER WILL BE CANCELED. And you may have to risk getting negative feedback. We really don't like having to give negative feedback. :-(

WE UNDERSTAND IF PAYMENT CANNOT BE COMPLETED ON TIME... AS LONG AS YOU COMMUNICATE THAT WITH US. :-)

Shipping

We do our best to ship your item as quickly as possible. Your order will most likely be shipped within 1-4 days of your payment being received.

WE DO NOT TRY TO MAKE A PROFIT ON SHIPPING. The cost is an ESTIMATE. Any overcharge will be refunded to you! Our guarantee! ☺

Shipping charges are for standard shipping. If you want something faster or insurance, etc... then you will need to let me know so I can adjust it for you before you pay or we can send you an invoice through Paypal.

*If you want insurance YOU MUST contact us to add the additional cost. Shipping charges are for STANDARD SHIPPING.

*If the post office loses your package, YOU WILL NOT BE REFUNDED UNLESS YOU PAY FOR INSURANCE. The post office refunds you, not us.

If you are an INTERNATIONAL BUYER, and your country is not listed... you must convo us to add your shipping rate. If not, we will send you an invoice through paypal for the extra shipping. (if refused, the order will have to be canceled)

WITH PACKAGES THAT REQUIRE A CUSTOMS FORM: There is a chance for a hold, and there is a chance for an extra fee.

*The hold can delay shipment and take longer for it to arrive. This may take an extra week or more. We will ship your package as fast as possible but if customs chooses to hold your package, you can't assume it will be timely. In our experience, it is not usually longer than a of couple weeks and on rare occasion at most, 8 weeks.

*We don't understand why some packages get fees and some do not. There is no way for us to know if you will be charged an extra fee nor for how much. It is not our responsibility to pay that fee.

This is the complicated downside of International Shipping and something that all International Buyers should take note of across the board.

Additional policies and FAQs

CUSTOM ORDERS

Some items CAN be custom made!!!

But keep in mind that much of my materials are recycled and found.
Sometimes I will have more materials of what you see in my shop to make more or
perhaps I will have something similar to what is in your "vision"
or perhaps I will be able to find something you are looking for...

Custom orders will have a special listing made just for you. The rate of the custom order will have a small fee added to your listing that will range from $2-$7 more than the average already made item of its kind.