the active process of receiving, constructing meaning from, and responding to spoken an/or nonverbal messages. It involves the ability to retain information, as well as to react empathetically and/or appreciatively to spoken and/or non verbal message

the relatively permanent and limitless storehouse of the memory system; includes knowledge, skills, and experiences, images of people, and smells

schema

Organizational filing systems form thoughts held in long-term memory

second-person observation

a report of what another person observed

selective attention

the focusing of conscious awareness on a particular stimulus

short-term memory

a temporary storage place for informationIt is the least efficient form of memory, and is limited in the quantity of information stored and the length of time information is retained. Its limited to about 20 seconds

source credibility

Perceived competence and trustworthiness of a speaker or writer that affects how the message is received

working memory

the part of our consciousness that interprets and assigns meaning to stimuli we pay attention to. It looks for shortcuts when processing information and recognizes patterns of letters quickly and assigns meaning. looks for connections between newly heard information and information stored in long-term memory

chronological resume

a document that organizes your credentials over time

communication networks

patterns of relationships through which information flows in an organization

cover letter

a letter you send with your resume to provide more information about you.

specific instances that illustrate or explain a general factual statement

expert testimony

The opinion of someone who is an acknowledged expert in the field under discussion

explanation

clarification of what something is or how it works

incremental plagiarism

the intentional or unintentional use of information from one or more sources without fully divulging how much information is directly quoted

internal references

brief notations indicating a bibliographic reference that contains the details you are using in your speech

Lay testimony

A report of personal observation, experience, or opinion on a topic not requiring special expertise

personal experience

use of your own life as a source of information

plagiarism

a piece of writing that has been copied from someone else and is presented as being your own work

reference librarian

library specialist whose job is to help you find research information

search engine

a program on the internet that allows users to search for information

sleeper effect

The Finding that, over time, people separate the message from the messenger

source credibility

the audience's perception of your effectiveness as a speaker

statistics

the collection and classification of data that are in the form of numbers

supporting materials

The materials used to support a speaker's ideas. The three major kinds of supporting materials are examples, statistics, and testimony.

surveys

studies in which a limited number of questions are answered by a sample of the population to discover opinions on issues

testimonial evidence

written or oral statements of others' experience used by a speaker to substantiate or clarify a point

trustworthiness

an aspect of a speaker's credibility that reflects whether the speaker is perceived as believable and honest

two-sided argument

an argument that presents one's argument along with an opposing argument for the purpose of discrediting the opposing view

verbal citations

oral explanations of who the source is, how recent the information is, and what the source's qualifications are

communication orientation

your focus as a speaker is to achieve your communicative goals

extemporaneous delivery

Speech that are researched and planned ahead of time, although the exact wording is not scripted and will vary from presentation to presentation

impromptu delivery

a speech that has little or no preparation time and is made up along the way

labels

identify specific elements of a graphic slide

manuscript delivery

a speech that is written word-for-word using a tone and language that are appropriate for speaking rather than reading

memorized delivery

a speech is written as a manuscript and then delivered from memory

non-fluencies

verbal mistakes such as false starts, mispronunciations or excessive ah's and um's

performance orientation

seeing your presentation as a performance and your audience as critics

titles

describe the general focus of a graphic slide

visual aids

aids used within a speech to visually augment the main points being made by the speaker. They come in the form of PowerPoint Presentations, video/dvd, posters, objects, pictures, graphs or charts, and sometimes may include the speaker's body

vocalized pauses

filler words such as "um" and "ah"

PowerPoint

used to create presentations

"B" key

push to go to black

flip charts

tablets you prepare in advance or create on the spot; turn to a new page or tear off and display pages as you finish them

overhead transparencies

useful to show development (can be overlaid), can be changed quickly and easily

models

represents an idea, event, or object to help people better understand it.

black slides

A slide that displays at the end of a slide presentation indicating the end of the slide show.