TripAdvisor Traveler Rating:

3.05Cleanliness

4.05Location

3.05Rooms

2.05Service

2.05SleepQuality

2.05Value

2.05

“hotel would have been ok, had a non smoking room, smoke all...”

Nov 11, 2013Stan B, Medicine Hat

hotel would have been ok, had a non smoking room, smoke all over hotel, hair drier ate wife's hair because the fan cover was missing & she didn't see it. had to cut her hair out of the hair drier. desk clerk said oh no problem we have spare hair dryers. not too concerned about it at all.

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Guest: I'm sorry to hear that you were disappointed with your stay. We do have deterrents in place with respect to smoking, but sadly they are not always enough and sometimes people still smoke on the non-smoking floor. I sincerely apologize for your difficulty with the blow dryer. It has been replaced. Thank you for your comments. Chris Olson, Days Inn & Suites Cochrane
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