QUICKMENU

​Vaughan to collaborate
with the community on a refreshed, state-of-the-art website

Ensuring an online
experience that is pleasing, efficient and fit for purpose is an important goal
as the City of Vaughan strives to deliver service excellence on the web. The Vaughan
website is the community’s one-stop-shop for
accessing City-related information, news, services and conducting transactions online.
As the City’s largest communication channel, the website had approximately
1.4-million visitors and 4.8-million page views in 2017. The City is exploring a complete revamp of vaughan.ca, which presents an opportunity to improve the website’s technology, accessibility,
structure, functionality and access to information.

The first step in
creating an optimal website is to develop a strategy that captures the wants
and needs of the end user. The views and opinions
of all current and future users of the Vaughan website are important in
understanding how it should look, feel and operate. The City will be hosting several
opportunities for the public to provide feedback on the new website strategy.

Interactive workshops
will focus on usability, web experience and design. Using hands-on navigation,
participants will scan vaughan.ca, test certain elements
and features, and identify preferred features and functions. Roundtable
discussions will highlight best-in-class practices and yield suggestions for
improvements. Interested participants can register for one of the following
workshops through EventBrite:

An online survey will
be available as well. Questions, comments and input can also be emailed to webstrategy@vaughan.ca. For more information about the web
strategy and public consultations, please visit vaughan.ca/WebStrategy.