Isolating and resolving network problems

When it comes to keeping your IT network performing optimally, finding and fixing network faults certainly is crucial. But it’s just as crucial to sustain network operations while the issue gets resolved.

Which means that the first order of business is to ensure that your network has entered one of the failure modes you’ve designed for it so that remaining network resources are allocated according to your organization’s business priorities.

Two approaches are used to resolve network problems: Event reconstruction and status analysis. Which network administrators use depends on whether the network’s problem is ‘soft’ or ‘hard’.

Manual repair onsite is costly as well as time-consuming and lengthens time of network abnormality

Whatever the nature of your network problem, be sure to log it carefully and thoroughly so network administrators’ response can be analyzed and their procedures tuned. That will minimize cost and downtime should the problem recur.