YOUR EXTENDED TEAM

When you onboard as a customer, our support team will help you fully maximize the benefits of our Prime Message SMS products and services to drive your business to the next level of success. We act as your extended team to quickly get you up-to-speed on our platform and address any questions you may have.

SMS technology platform

Prime Message mobile engagement portal

Reporting functionality

Queries or customization related to your requirements

Compliance, privacy and industry regulations

SUPPORT CENTER

Our support team is available to respond to your product or service-related questions and manage new requests through email at pmsupport@3c.com

PrimeMessage incident support is available to all customers 24x7x365 through the 3C Network Operations Center by emailing or calling us

PrimeMessage client support via email is available from 8:00 a.m. to 5:00 p.m. MST – please allow up to 4 business hours for a technical support member to respond to your request

Driven by a team with dynamic technical and strategic expertise, 3C empowers leading brands and retailers to develop deeper, more valuable relationships with their customers. Through its mobile marketing services, 3C extends the connection between customers and brands, driving increased loyalty, brand awareness, and results.