Zaphyr came up with effective protection solutions tailored to our unique needs. Now our employees are more focusing on our business and not worrying about getting attacked by viruses, malware, etc.

- Nate Schilling, Technology Manager, Direct Agents Inc., NY

Small Businesses Benefit From Managed Services

The economy is showing signs of recovery; however, many businesses are still reeling from the effects of the recession. From start-ups to multi-billion dollar businesses, everyone is looking for ways to cut costs while turning a profit. In fact, many companies are just trying to keep things in the black, however that does not eliminate the need for practices that will improve and grow these businesses. Since few people have the expertise to manage much of today's technology, a certain percentage of their budgets should be allocated to IT and software applications maintenance. Here we will cover how managed services can benefit small and medium businesses.

Increased productivity- Businesses are established to fill the need for a product or service while providing a livelihood for the business owners and their employees. In order to do this, businesses have to ensure they are working at full capacity at all times. Downtime or work performed at reduced levels is time and money wasted. Managed Services can help businesses not only quickly repair problems when they occur but also act as a proactive measure to spot and treat potential problems before they have an impact on productivity.

Supports in-house IT- Many businesses do not want to relinquish all IT maintenance control to an outside party, and small businesses do not always have the resources to support the type of IT department needed to keep their business running at full speed. A majority of businesses can benefit from adding the expertise, tools and availability of a Managed Services Provider to help support in-house IT departments.

Remote services- Managed Services Providers work from a remote location, providing desktop, email and back-up and recovery support services without adding to the actual number of "employees" on site. The services provided are unobtrusive and in the majority of cases, have no impact in the day-to-day activities of current in-house employees.

Affordable- Generally when you bring on a Managed Services Provider, a consultant will perform an onsite assessment of the company, its workflows and processes and the current state of its supporting technology to determine what services are needed to meet organizational goals. Business owners often have a choice between several different levels of service, making it possible for a company with a limited budget to choose a package that best suits their needs.

Security is a big concern for business owners and individuals alike. In the past, business owners have been reluctant to entrust secure or private information to a third party, offsite vendor. As Managed Services Providers continue to prove their value, more companies are realizing the benefits and value of their services. Managed Services Providers continue to improve technology to provide secure, quality services for businesses of all sizes. As a result, smaller businesses which operate with leaner budgets find themselves in a position to reap the benefits of these services. Business owners often have to make difficult decisions regarding how they will improve their business while sticking to the budget. As the market for Managed Services experiences continual growth in the next few years, this method of IT maintenance and service delivery will likely become the "norm" for small to mid size businesses looking to reduce costs and improve uptime and business continuity. Companies that recognize the benefits of Managed Services will have a jump on their competition.Content by Managed Services Provider University

M A N A G E D S E R V I C E S

Zaphyr Technologies delivers proactive maintenance services through our flat-rate PROMIS IT Support Service. Designed to reduce your co﻿sts, increase your profits and mitigate your business risks, we partner with you as your Virtual CIO and IT Department.

D I S A S T E R R E C O V E R Y

Statistics show that on average, over 40% of businesses that do not have a Disaster Recovery Plan go out of business after a major loss like a fire, a break-in, a storm, or sabotage.