Additional Student Services

In addition to the academic advisory services available to students in their departments and schools, the University provides student services through the following offices.

Cavalier Advantage Program (Observatory Hill Dining Hall, 982-5735, www.virginia.edu/cavalieradvantage) This program allows students to use their University ID card to pay for University provided services. The Cavalier Advantage account is activated by making a deposit. Funds can be added by visiting the website and making an on-line deposit; by visiting or contacting the Cavalier Advantage Office; and by visiting the U.Va. Bookstore or TJ’s Locker. Deposits can also be made at one of the six cash deposit machines located Grounds-wide. Cavalier Advantage is accepted at University dining locations; bookstore locations; laundry, vending and copy machines; and a variety of other services on-grounds. For additional information, visit the website or contact the Cavalier Advantage Office.

University Child Development Centers (Copeley Road, 293-6110 and Earhart Street, 977-3973, www.virginia.edu/childdevelopmentcenter) Child care services for faculty, staff, and students are available at the Child Development Centers. Information on rates and the eligibility priority system can be obtained from the Center’s Director or the website.

Consumer Information (1939 Ivy Road, P.O. Box 400727, (434) 924-3417) The University’s Consumer Information Officer (CIO) is available to assist students or prospective students in obtaining information about financial aid programs, the rights and responsibilities of students receiving financial aid under one of the many programs, the cost of attending the University, the refund policy currently in effect, the University’s academic programs, student retention data, and student program completion data (if available). The CIO may be contacted by writing to George A. Stovall, Director of Institutional Studies, 1939 Ivy Road, P.O. Box 400727, Charlottesville, VA 22904-4727; gstovall@virginia.edu.

Office of Equal Opportunity Programs (Washington Hall, East Range; 924-3200, www.virginia.edu/eop) This office is both an administrative unit of, and a resource center for, the University community. While EOP develops policies and procedures, it also provides leadership, coordination, and oversight of the University’s equal opportunity and affirmative action initiatives.

The University prohibits discrimination on the basis of age, color, disability, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. Students who believe that they have been discriminated against because of their status as listed above, or who have questions about prohibited conduct, are welcome to visit or call the office. Although the staff is always available to answer questions or provide information, appointments are recommended in order to better serve students’ needs.

Full-time University students are eligible to use facilities and register for programs using their student I.D. card. Student spouses must purchase a recreation membership in order to participate. Recreation memberships may be purchased in person, by mail, or by fax at the Intramural-Recreational Sports Business Office located in the Aquatic & Fitness Center, Monday-Friday, from 8:00 a.m. to 5:30 p.m.

University Ombudsman (Washington Hall, East Range; 924-7819; www.virginia.edu/ombudsman) The ombudsman is a confidential resource available to assist students with unresolved problems or complaints. The Ombudsman assists in identifying University resources or departments that address specific problems or concerns; explains University policies or procedures; and aids in resolving problems or complaints through inquiries or other informal means. The goal of the Ombudsman is to see that all members of the University are treated fairly.

Student Identification Card (University I.D. Card Office, Observatory Hill Dining Hall, 924-4508; www.virginia.edu/idoffice) Each student enrolled in a degree program at the University is entitled to receive a student identification card. The privileges associated with the identification card depend on the amount of fees paid. Students who pay the full comprehensive fee receive all benefits, including circulation privileges at the libraries, use of Student Health facilities, access to recreational facilities, charge privileges at the University Bookstore, admission to football games and other athletic events, eligibility to purchase student guest tickets, passage on University transit, and access to Student Legal Services. If you have a meal plan and/or Cavalier Advantage, your ID Card will be used to access these services.

Students who pay the special session comprehensive fee receive all of the above privileges except access to football games and other athletic events, Student Health facilities, or Student Legal Services

Students who pay for continuous registration status do not receive any I.D. card privileges.

Students are provided their initial I.D. card at no charge, usually during orientation. Lost, damaged, or stolen cards can be replaced at the I.D. Card Office in the Observatory Hill Dining Hall weekdays between 8:00 a.m. and 5:00 p.m., for a fee of $15, which may be paid using cash, check, or Cavalier Advantage. Credit cards, debit cards or student charge are not accepted. Payment must be made before the card will be produced. Cards replaced due to normal wear, change in name, or have expired are provided at no charge with the return of the existing card.

A valid government issued photo identification card is required in order to obtain your initial University I.D. Card (Either your U.S. Driver’s License or U.S. Photo Identification Card issued by DMV, U.S. Permanent Resident/U.S. Department of Homeland Security/U.S. Green Card, Passport book or U.S. Military I.D. Card. NOTE: Driver’s Licenses stamped “void” and Passport Cards are not accepted per Homeland Security.) Information on obtaining your U.S. Driver’s License or U.S. Photo Identification card can be received from DMV.

All I.D. cards are the property of the University of Virginia and are provided for appropriate use for identification and access to services. The card is not transferable and is valid as long as the holder continues his/her specific affiliation with the University of Virginia. Any misuse, alteration or fabrication of the card will subject the holder to disciplinary action by the University.

University of Virginia Bookstore (Fourth Floor, Central Grounds Parking Garage, 924-3721, www.bookstore.virginia.edu) Owned and operated by the University, the University of Virginia Bookstore is the primary source of new and used textbooks and custom-published course materials for all classes (with the exception of the Law, Medical, and Darden schools). In addition to the sale of new and used print books, the Text department also offers the option to rent a wide range of titles and to download an ever increasing number of ebooks. Its general book department (The Bookshop) features the most extensive selection of academic and scholarly works in the area, as well as popular fiction and non-fiction, bestsellers, travel, and children’s books. The Bookshop also offers an out-of-print search service and a complimentary special order service for those books not normally in its inventory. All students qualify for free membership in its Frequent Reader’s Club: purchase 10 books from The Bookshop and receive a $5 discount on the next purchase. The Bookshop discounts BookSense Bestsellers (25%), staff recommendations (10%), and all titles in its New Fiction and New Non-Fiction sections (10%). It supports the University’s academic mission by hosting and sponsoring academic programs, lectures, and readings by new and established authors. It supports the Virginia Film Festival, The Virginia Festival of the Book, and the University’s radio station (WTJU).

Rounding out the Bookstore’s offerings is a very extensive selection of U.Va. clothing and gifts, as well as toiletries, sundries, and school, office, and computer supplies. In addition, the Bookstore provides a UPS and U.S.P.S. mailing and packaging service, an engraving service, video sales, a dry cleaning service, and bus service to Hampton Roads, Richmond, and Northern Virginia. It also accepts deposits made to Cavalier Advantage accounts. The Bookstore’s full service on-line store can be accessed at www.bookstore.virginia.edu.

Each year, surpluses from the Bookstore are returned to the University in the form of an endowment to be used for, among other things, need-based scholarships. Additional surpluses from the store’s operations support book grants and student programming.

The Bookstore accepts cash, personal checks, all major credit cards, Student Charge, and Cavalier Advantage. Hours of operation during the school year are 8:30 a.m. to 7:00 p.m., Monday through Friday; 10:00 a.m. to 6:00 p.m., Saturday; and 11:00 a.m. to 6:00 p.m., Sunday. A calendar of store events and hours is available on-line.

Cavalier Computers (Bookstore Branch: Fourth Floor, Central Grounds Parking Garage, 924-3475; Aquatic Fitness Center, TJ’s Locker Annex, 434-243-8886www.cavaliercomputers.com) A division of the University of Virginia Bookstore, Cavalier Computers is dedicated to supporting information technology at the University by providing students, faculty, departments, and staff with high-quality, educationally-priced computer hardware and software, along with outstanding customer support. Offering computers from Apple, Dell, Lenovo, Sony, Hewlett Packard, & Toshiba, as well as printers from Epson, Kodak, Brother and Hewlett Packard Cavalier Computers is an active participant in UVa’s Desktop Computing Initiative (DCI); it is the sole provider of net-ready computers configured to meet all UVa DCI established standards.

Cavalier Computers services all equipment that it sells, and its service personnel are factory trained and authorized. In tandem with ITS, Cavalier also provides user support on all equipment it sells.

Courts and Commerce (First Floor, Slaughter Hall, North Grounds, 924-3333) A division of the University of Virginia Bookstore, servicing the University of Virginia School of Law. The store provides new, used and rental textbooks for all classes at the Law School as well as an extensive selection of law study guides and reference material. Courts & Commerce carries a full line of office and school supplies, greeting cards, law clothing and gifts. It also offers fax services, UPS, dry cleaning, and postage stamps. Each year, surpluses from the University’s bookstores are returned to the University in the form of an endowment to be used for, among other things, need-based scholarships. Additional surpluses from these stores’ operations support student programming. General information as well as a selection of our clothing and gifts may be viewed on-line at www.courtsandcommerce.com. Courts & Commerce accepts cash, personal and traveler’s checks, major credit cards, student charge, cavalier advantage. Hours of operation during the school year are 8:30 a.m. to 6:00 p.m., Monday through Thursday; 8:30 a.m. to 5:30 p.m., Friday. Fax: (434)924-3444; candc@virginia.edu.

Darden Exchange (North Grounds, West Wing of Sponsors Executive Residence Center, 243-5515) A division of the University of Virginia Bookstore, Darden Exchange is the provider of textbooks for classes at the Darden Graduate School of Business Administration. The store also features an extensive selection of general business books, many recommended by the Darden Faculty. Each year, surpluses from the University’s bookstores are returned to the University in the form of an endowment to be used for, among other things, need-based scholarships. Additional surpluses from these stores’ operations support student programming. Darden Exchange carries a full line of office and school supplies, greeting cards, and Darden imprinted gifts and clothing. It also offers fax services, notary services, postage stamps, UPS package delivery, and dry cleaning. General information as well as a selection of our clothing and gifts may be viewed on-line at www.dardenexchange.com. Darden Exchange accepts cash, personal and traveler’s checks, major credit cards, Student Charge and Cavalier Advantage. Hours of operation during the school year are Monday through Friday, 8:30 a.m. to 5:30 p.m.

T.J.’s Locker (1st Floor, Aquatic and Fitness Center, 924-0628) A division of the University of Virginia Bookstore, T.J.’s Locker supports the activities of the Aquatic and Fitness Center, as well as faculty, staff, and student life on the West Grounds. T.J.’s prides itself on enhancing life at the University through sponsorship of academic and athletic programming. T.J.’s carries a full line of swimwear and accessories from Speedo and a wide variety of other sports equipment. In addition, T.J.’s offers a selection of school and office supplies, snacks and health and beauty products, and University of Virginia gifts and clothing. It also offers tennis racquet restringing, dry cleaning, and tickets for the Home Ride bus service to Hampton Roads, Richmond, and Northern Virginia. Inside T.J.’s is a Cavalier Computers Showroom with computers and computer essentials along with a drop-off location for the Cavalier Computers Service Center. The on-line store can be accessed at www.bookstore.virginia.edu. T.J.’s accepts cash, personal checks, all major credit cards, and Cavalier Advantage. Among its most popular methods of payment is Student Charge, which enables students to charge their purchases using their student ID card. Bills are sent home on a monthly basis. Hours of operation and a calendar of T.J.’s events are available on-line.

Division of Student Affairs

Office of the Vice President and Chief Student Affairs Officer (The Rotunda, SW Wing, 434-924-7984, www.virginia.edu/vpsa). This office provides administrative leadership and shapes the U.Va. student experience by supporting and complementing the academic and service mission of the University. The office seeks to expand the intellectual, social, and cultural horizons of the student body through a broad range of support services and programs that parallel the University’s formal academic curriculum. The Division of Student Affairs supports a diverse student community that consists of the ablest and most promising students from the Commonwealth of Virginia and beyond, and it is committed to expanding the educational opportunities that maximize student learning and promote student development. The Vice President and Chief Student Affairs Officer oversees the Office of the Dean of Students, the Office of African-American Affairs, University Career Services, and the Department of Student Health.

Office of the Dean of Students (Peabody Hall, Second Floor, 434-924-7133, www.virginia.edu/deanofstudents). A unit of the Division of Student Affairs, the Office of the Dean of Students works with individual students, student organizations, families, and faculty members to provide information, advice, counsel, and assistance in solving problems. The Office of the Dean of Students is located in Peabody Hall and oversees the following units located elsewhere on Grounds: Orientation and New Student Programs; Housing and Residence Life; Student Activities; Fraternity and Sorority Life; and Newcomb Hall. Associate Deans and Program Coordinators provide outreach and advising to targeted populations, including Asian and Asian Pacific American students, Hispanic/Latino students, Native American students, Middle Eastern students, lesbian, gay, bisexual, transgender, and questioning students (including oversight of the LGBT Resource Center), international students, AccessUVa students, and transfer students. The Dean-on-Call program, providing 24/7 support for students and incident response within the University community, is managed out of Peabody Hall, as is the Parent Help Line. In addition, the Peabody Hall office provides support services for students who have been the victim of sexual misconduct (including intake of complaints to be heard by the Sexual Misconduct Board).

Newcomb Hall/Student Activities (Newcomb Hall, 434-924-3601, www.virginia.edu/newcomb). Located centrally on the Grounds and managed by the Office of the Dean of Students, Newcomb Hall is a meeting place for students, faculty, staff, and guests of the University. Newcomb Hall provides a lively and comfortable atmosphere for many services and events that are an essential part of University life. Newcomb Hall houses several offices that provide a range of judicial, cultural, social, and recreational programs, including the University Programs Council, Student Council, the LGBT Resource Center, the Honor Committee, and the University Judiciary Committee. Newcomb Hall is also the location of the following units of the Office of the Dean of Students: Student Activities; Fraternity and Sorority Life; Orientation and New Student Programs; and the Program Coordinators for outreach and support of Asian/Asian-Pacific American, Hispanic/Latino, Middle Eastern, Native American, and LGBT students. In addition, staff located in Newcomb Hall manage other activity space for students across the Grounds, including Ern Commons, the Student Activities Building, Lambeth Commons, O-Hill Forum, and the Runk Green Room.

Fraternity and Sorority Life (Newcomb Hall, First Floor, 434-924-7430, www.virginia.edu/fsl). A unit of the Office of the Dean of Students, Fraternity and Sorority Life (FSL) works closely with the four Greek governing councils and their respective chapters: the eight National Pan-Hellenic Council chapters, seven Multicultural Greek Council chapters, twenty-seven Inter-Fraternity Council chapters, and sixteen Inter-Sorority Council chapters, as well as their alumni/ae and general headquarters staff.

FSL was founded in 2001 by an initiative of the Board of Visitors to educate and support students in recognized chapters as they shape organizations promoting principles of scholarship, leadership, service, diversity, and honor. FSL is committed to strengthening student self-governance and leadership on the individual chapter and governing council levels.

Orientation and New Student Programs (Newcomb Hall, First Floor, 434-982-4555, www.virginia.edu/orientation). A unit of the Office of the Dean of Students, Orientation and New Student Programs works with other University departments to implement Summer and Fall Orientation for first-year and new transfer students. The unit also coordinates other programs, events, and services throughout the academic year, including the Transfer Student Peer Advisor program; Project SERVE, a community service program that introduces new students to service opportunities in Charlottesville; Family Weekend; and the First-Year Seminar.

Transfer Student Peer Advisor Program (Orientation and New Student Programs, Newcomb Hall, First Floor, 434-982-4555, www.virginia.edu/orientation/transfer/tspa.html). The primary goal of the Transfer Student Peer Advisor Program (TSPA) is to assist transfer students with integration into the University. Every year, approximately 40 students are selected to serve as TSPAs. Each initiates contact with fifteen to twenty transfer students during the summer and then serves as a primary resource and guide for these students as they transition into life at the University.

Housing and Residence Life (Dabney House, 434-924-3736, www.virginia.edu/residencelife). Housing and Residence Life, a unit jointly managed by the Office of the Dean of Students and University Business Operations, provides services and programmatic direction for all on-Grounds residential students (undergraduate and graduate), faculty, staff and conference guests. With more than 2 million square feet of residential building space, Housing and Residence Life strives to create inclusive environments that support the academic, cultural and social goals of the University. Specific living and learning programs include language immersion houses, three residential colleges, transfer student focused community, and a comprehensive first-year experience. Residential environments encompass a diverse array of building styles, including traditional residence halls, apartment complexes, townhouses and single family homes. In addition, the off-Grounds Housing Manager is located in Housing and Residence Life, providing students with support and information on off-Grounds residential issues and concerns. Housing and Residence Life also supports the University community through summer conference and year-round event planning services.

Housing and Residence Life prides itself on maintaining a residential program firmly rooted in the spirit of student self-governance. To this end, Housing and Residence Life recruits and selects more than 240 students to serve as peer leaders and a support resource to their fellow students. Resident Staff members, who work closely with a group of dedicated professionals, seek to establish the residence halls and apartments as welcoming, secure living areas by representing and promoting high standards of achievement and conduct expected of students. In total, more than 260 individuals invest their time and talent to create a dynamic learning experience in U.Va.’s residential communities.

Office of African-American Affairs (Luther P. Jackson House, 4 Dawson’s Row, 434-924-7923, www.virginia.edu/oaaa). Established in 1976, the Office of African-American Affairs (OAAA) ensures that Black students have a culturally sensitive environment to serve their academic and non-academic needs at the University of Virginia. The overarching strategic positioning of the office is to maintain and expand the University’s high graduation rate for Black students and align it with correspondingly high grade point averages. The strategic intent is to ensure that students advance into graduate and professional schools as well as competitive workplaces. To facilitate a strong start, the office reaches out to incoming first-year and transfer students and their parents in orientation activities both on and off Grounds. New students in their first weeks receive guidance and counseling on appropriate course selection and sequencing to aid their college transition. Mentoring programs follow and support academic success through culturally sensitive outreach. For example, the Peer Advisor Program facilitates adjustment by connecting successful upperclass and entering students with formal and informal activities throughout the year. The GradSTAR program complements the Peer Advisor Program by sustaining a successful academic climate in which students can achieve their fullest potential through scholarship, leadership and service. Three components support GradSTAR: Raising-the-Bar tutoring program, Faculty-Student Mentoring Program and pre-professional advising and preparation. In areas of cultural growth, OAAA’s Luther Porter Jackson Black Cultural Center offers University-wide workshops, lectures, performances and exhibitions related to the African-American experience. The Nat Turner Library and the Harris-Bland Computer Laboratory offer opportunities for study and research. In addition, Project RISE (Resolving Issues through Support and Education), a student-run, peer-counseling program, is housed in the Office of African-American Affairs where students receive support from the University’s Center for Counseling and Psychological Services, the Office of the Dean of Students, and the U.Va. Parents Committee. Finally, the Office of African-American Affairs Parents Advisory Association offers parents of enrolled students an opportunity to connect with the University through a variety of activities that include annual meetings with University administrators, faculty and students, get-acquainted events for the families of first-year and entering transfer students and social events during Family Weekend.

University Career Services (Bryant Hall at Scott Stadium, 434-924-8900, www.career.virginia.edu/). The primary mission of UCS is to support U.Va. students in achieving their career-related goals, whether those goals are to continue their education, secure employment, or some combination of the two. UCS accomplishes this mission by providing a variety of programs and services designed to help students explore career options, identify effective career-decision-making steps, gain experience in potential work environments, learn effective job-searching strategies, plan for graduate and/or professional school, and make connections with employers.

Within the context of exploring career options, students have the opportunity to first assess their personal values, interests, and skills – a foundational process often referred to as self-exploration. To support students in this self-exploration process, UCS offers individual career counseling as well as interactive small-group workshops to help students identify connections between their academic major and potential career paths with the goal of determining next action steps in their unique process. To ensure students gain an accurate perspective on specific career paths, UCS manages an extensive library of print and on-line career resources. Students also have access to a network of thousands of U.Va. alumni who have volunteered to provide career advice to currently enrolled students.

UCS offers several programs that allow students to experience future work environments as they continue to clarify their career goals. Many students use UCS resources to seek internships to gain experience in a career field they wish to explore or intend to pursue after graduation. A number of programs and services support both externships (job shadowing) and internships, including job/internship fairs in the fall and spring. Approximately 400 employers from a variety of fields annually visit the Grounds to meet students who may be invited to work for their organizations. Additionally, through the generous sponsorship of the U.Va. Parents Committee, UCS is able to provide a limited number of grants each year to students who secure unpaid public service internships . Each semester a variety of alumni and employer panels provide a unique opportunity for students to learn about a variety of career fields including, but not limited to, communications, government, consulting, environmental sciences, research, law, and health professions.

As students complete their academic programs and prepare to embark on the next phase of their future, some pursue graduate or professional schools, while others seek employment opportunities. UCS provides services and programs to support both. Students pursuing admission into graduate or professional schools often take advantage of the health, law, and graduate school advising services. Students pursuing employment after graduation participate in such programs as On-Grounds Interviewing, Diversity Career Day, the Spring Job and Internship Fair, Government and Nonprofit Career Expo, and other career fair programs, as well as on-line job posting services. They also attend numerous workshops covering topics from writing professional resumes to conducting effective job and graduate school interviews.

Information about all UCS programs and services is available on the UCS website along with a calendar of upcoming panels, programs, and workshops. This site also connects students to worldwide career and job search information and employment listings, graduate school databases, and the affiliate career services offices supported by the McIntire School of Commerce, the School of Engineering and Applied Science, the Curry School of Education, the School of Architecture, and the U.Va. Alumni Association.

Students with Disabilities (voice: 434-243-5180, video phone: 434-465-6579, fax: 434-243-5188, www.virginia.edu/studenthealth/lnec.html). Students who have physical, learning or psychiatric disabilities that may require reasonable accommodation at the University should contact the Learning Needs and Evaluation Center (LNEC) in the Department of Student Health. Such disabilities may include, but are not limited to, mobility impairments, visual or hearing loss, or impairment related to a learning, attention or psychiatric disorder. The LNEC coordinates disability accommodations and provides direct services, such as housing arrangements, alternate text formats for course material, peer note-taking, extended time for tests, direct support for assistive technology, American Sign Language (ASL) interpretation and other hearing services, along with other reasonable accommodations. Preliminary evaluation of academic difficulties and other services are also available to students who are eligible for Student Health services. It is the student’s responsibility to notify the University of the need for accommodations, and students must submit appropriate documentation in support of a request for accommodations. All accommodation requests should be submitted in a timely manner, preferably before the semester begins, or no later than three weeks into the semester. While every request is reviewed on an individual basis and every effort is made to be responsive to student needs, time limitations and University policy may limit accommodation activation for late requests. For requests involving on-Grounds housing, appropriate deadlines within the Housing office should also be met. For more specific information about services and policies, including guidelines and forms for documentation, see the LNEC website.

Student Legal Services Program (Newcomb Hall, Room 460, 434-924-7524, www.student.virginia.edu/~stud-leg). Legal counsel is available through this office to those students who pay the student activities fee. One lawyer and an administrative assistant assist students with a variety of civil and criminal legal matters, including contracts, criminal/traffic, consumer, uncontested divorce, landlord/tenant, name change, non-profit organizations, and wills. The program also provides referrals for matters it does not handle (e.g., bankruptcy, estates, immigration, real estate, personal injury, tax). The initial consultation is free, and subsequent fees are very low. The office does not offer any advice regarding conflicts between University students, nor in matters involving the University or the Commonwealth of Virginia.

Department of Student Health (Elson Student Health Center, 400 Brandon Avenue, www.virginia.edu/studenthealth). Student Health provides outpatient care in general medicine, gynecology, and counseling and psychological services to enrolled students. Confidentiality is strictly observed, consistent with applicable law. When necessary, students are referred outside Student Health for specialty services and hospitalization. Through the Office of Health Promotion, Student Health professional staff and student Peer Health Educators provide education and support programs within the Student Health Center and on Grounds.

Eligibility and Costs Students who pay the comprehensive student fee are eligible to receive care at the Student Health Center. Non-resident and non-degree-seeking students are not eligible for Student Health services. Students enrolled in the School of Continuing and Professional Studies and certain special degree programs, including the Darden MBA for Executives, Commerce MIT (16 months), Commerce MIS graduate plans, and the BIS undergraduate plan, also are not eligible for Student Health services. Disability services are available to all enrolled students regardless of fee status. Any student with questions regarding eligibility should contact Student Health Medical Records at 434-924-1525. Professional visits with a care provider have been pre-paid through the payment of the comprehensive student fee; however, there are charges for medications, lab tests, supplies for certain treatments, immunizations and allergy injections, and copies of student medical records. Student Health will file insurance claims only on behalf of students who are insured by the Aetna Student Healthplan. Students with other health insurance plans will be billed directly for these charges via their student accounts. Please call 434-243-2794 if you have billing questions.

Hours of Operation Student Health is open from 8:00 a.m. to 5:00 p.m., Monday through Friday, and from 8:30 a.m. to noon on Saturday. Hours vary during breaks and summer session. Clinicians see patients by appointment. When Student Health is closed, telephone consultation is available for urgent advice and health questions (call 434-972-7004). The University of Virginia Hospital Emergency Department will provide emergency treatment.

General Medicine The clinical care staff in General Medicine provides primary care services to students for a wide range of medical problems. In addition to diagnosis and treatment of illness, health education and disease prevention are emphasized. Students are seen by appointment (call 434-982-3915). Acute care is available without an appointment for students with urgent medical problems. Students are urged to make appointments to avoid long waits.

Gynecology The clinical staff provides comprehensive preventive and problem-oriented primary care gynecology services to students. Referrals are made within Student Health for non-gynecologic problems detected during the visit or to providers outside Student Health if the need for consultation or specialized care is indicated. Appointments can be made by calling 434-924-2773. Education and outreach activities are conducted by the Gynecology and Health Promotion staff and through the Peer Health Education Program.

As with all other clinical services at Student Health, CAPS abides by laws regulating confidentiality.

Learning Needs and Evaluation Center (LNEC) LNEC provides a range of services to students with disabilities. Such disabilities may include, but are not limited to, mobility impairments, visual or hearing loss, or impairment related to a learning, attention, or psychiatric disorder. The LNEC coordinates disability accommodations such as alternate text formats for course material, peer note-taking, extended time for tests, direct support for assistive technology; (American Sign Language) (ASL) interpreting and other hearing services; housing arrangements and other reasonable accommodations. Preliminary evaluation of academic difficulties and other services are also available to students who are eligible for Student Health services. Students with disabilities must submit appropriate documentation in support of a request for accommodations. Additional information is available on LNEC’s website: www.virginia.edu/studenthealth/lnec.html. The LNEC can be contacted by calling 434-243-5180/voice or 434-465-6579/video phone, or by fax at 434-243-5188.

Office of Health Promotion (OHP) Office of Health Promotion (OHP) The Office of Health Promotion works in partnership with students, helping them acquire the skills and knowledge needed to achieve optimal health. Through direct services, collaboration, and public relations connections, OHP builds and supports a healthier university community. Services include: health consulting, nutrition consultations, research and social marketing, academic and other courses, patient education, outreach, data collection, and special events to support general wellness. Services are provided by health promotion and student affairs specialists, as well as peer health educators and interns (specially trained students). For information or appointments, call 434-924-1509.

In addition, the Gordie Center for Substance Abuse Prevention (Gordie Center) in the Office of Health Promotion creates and distributes evidence-based prevention and educational programs and materials related to substance abuse in order to decrease the adverse consequences associated with hazardous drinking and illegal drug use among students. By supporting peer education and providing resources, the Gordie Center aims to increase knowledge and awareness of alcohol, tobacco, and other drug issues and to challenge attitudes that accept hazardous drinking and hazing behaviors. For information, call 434-924-5276 or visit www.virginia.edu/gordiecenter.

Student Health Requirements: See Non-Academic Regulations in the University Regulations section of the Record.

International Studies Office (ISO)

The International Studies Office (ISO) is a University-wide resource that supports U.Va.’s international mission by developing and coordinating programs, activities, and services designed to create and enhance a globally aware, culturally diverse education and research environment. The ISO manages the International Student and Scholars Program, Education Abroad, and the International Center. The success of ISO programs and services helps ensure the University is a destination of choice for international scholars and students, as well as for American students who seek an undergraduate or graduate education guided by international perspectives.

The International Students and Scholars Program (ISSP)

The International Students and Scholars Program addresses the unique needs of the international student and scholar community, including cultural, social, educational as well as legal issues in regard to immigration status. Additionally, the ISSP administers the F and J visa programs on behalf of the University. ISSP supports all students, researchers, faculty, and official short-term visitors who are neither citizens nor permanent residents of the U.S. by:

• Certifying eligible internationals for participation in the above mentioned visa programs • Advising on matters related to acquiring and maintaining legal presence in the U.S. • Supporting transition to American society and culture • Offering guidance on policies and procedures • Providing assistance for crisis intervention

ISSP collaborates with University divisions and departments by informing them of the U.S. immigration laws and regulations. The ISSP’s comprehensive website includes information and forms for international students, scholars, and international employees, as well as information for departmental use: www.virginia.edu/iso/issp.

The Lorna Sundberg International Center

The Lorna Sundberg International Center is a unit of the International Studies Office. Since its founding in 1972, the International Center has promoted inter-cultural awareness and respect by providing a comfortable environment for the sharing of cultures. The IC offers programs and services to enhance the experience of U.Va.’s international undergraduate and graduate students, research scholars, faculty and families; and opportunities for intercultural exchange and enrichment for members of the University and the greater Charlottesville and Albemarle communities. The IC offers non-credit English classes and discussion groups, cooking classes, social and cultural events, an international speakers program, a bi-weekly email of multicultural events, meeting and reception facilities, and six guest rooms for short-term international visitors to U.Va. The IC is also affiliated with the community organization, International Hospitality Programs (IHP), whose programs include Community Hosts, Scholars Welcome Network, and International Women’s Group. For more information, see the IC’s website: http://www.virginia.edu/iso/ic/.