About This Job

Location

We are looking for an Account Executive to join our Sales team and focus on our SMB customers. This segment represents a huge opportunity for Slack and we want someone who is eager to do the best work of their lives while supporting others in doing the same.

You will be responsible for driving the sales process with prospective customers as well as expansion within existing accounts. You will work closely with our customers to understand their business objectives and act as their trusted guide for using Slack most effectively. You’ll also work with cross-functional teams to help align our product roadmap and marketing materials with customer feedback. If you enjoy working with customers from a variety of industries in a rapidly changing environment, then come and join us! We’re nice.

Responsibilities

Educate customers on the value of Slack in a thoughtful way

Provide recommendations based on a customer’s business needs and usage patterns

Manage multiple customers simultaneously at various stages of the Slack buying cycle

Gina J.

Sr. Customer Success Manager

Joann A.

Director, Application Engineering

Joann is responsible for running a team of twelve Slack Application Engineers. She works hard to support them in their positions and career trajectories and ensures that they have everything they need to build awesome products.