My son has a 2004 Ram 3500 dual wheel pickup truck with a welding bed on it. The only way we could started it is with starting fluid. We had several mechanics look at it and many said it was the injectors while a couple said it could be something else. We decided that the best place to take it would be a dealer since they should know all about Dodge Rams. They have the trained mechanics, all the engineering tools and specs etc. We left it at Boerne Dodge service department and a couple of days later they called me and told me that the truck had water in the fuel tank and needed some fuel lines and a high pressure fuel pump. The price was going to be around $2200..00. for the repair...It seemed high to me but I figured that they would be able for fix it and that would be it. My son had saved his money for the repair and said to go ahead. They said it would be ready in a couple of days. On the day we were supposed to pick it up. I got a call from CJ in the service department...He told me that it still wouldn't start without the starting fluid. He told me that the fuel injector pump was not providing the correct PSI to get the fuel to the injectors and that also needed to be replaced. Now the price was going to be about $50.00 shy of $3800.00. I was getting a little upset because the reason we took it to the dealer in the first place was so that we wouldn't go thru this . My son and I talked about it for a while and I asked C J in service that it seemed kind of high. He assured me that that was all it was going to need and that that included some discounts. and that would be the final price out the door. I told him that I would have to think about it but my son said lets get it over with since he was saving money from work. We gave C J the ok and he said that we would pick the truck up the following Tuesday.
I called C J Tuesday morning to tell him that we were on our way to pick it up. He immediately tells me that he has some bad news. He tells me that the fuel injectors are bad and he has to replace some other parts and now the repair is going to cost over 10,000.00. I told him that he promised me that it would be the $3800.00 but he said that he was sorry but it was now going to cost that much. I told him that the decision to proceed was that he told me that it would not cost anymore. If he had told me that it would be that much I would not have made the decision to repair it in the first place. I told him that I had to figure out what I was going to do because no bank was gong to loan $6000. on a 2004 truck with 249000 miles for a repair. I asked him that instead of fixing it would it be possible to trade it in. We went in to look at another truck and they only wanted to give me $2000.00 trade on my son's Ram. We were insulted. After no help from the GM we paid for the truck with a cashiers check that said Paid under protest. We got the truck and the interior was full of grease. They would not clean it. We are calling Chysler Corp next.

My son has a 2004 Ram 3500 dual wheel pickup truck with a welding bed on it. The only way we could started it is with starting fluid. We had several mechanics look at it and many said it was the injectors while a couple said it could be something else. We decided that the best place to take it would be a dealer since they should know all about Dodge Rams. They have the trained mechanics, all the engineering tools and specs etc. We left it at Boerne Dodge service department and a couple of days later they called me and told me that the truck had water in the fuel tank and needed some fuel lines and a high pressure fuel pump. The price was going to be around $2200..00. for the repair...It seemed high to me but I figured that they would be able for fix it and that would be it. My son had saved his money for the repair and said to go ahead. They said it would be ready in a couple of days. On the day we were supposed to pick it up. I got a call from CJ in the service department...He told me that it still wouldn't start without the starting fluid. He told me that the fuel injector pump was not providing the correct PSI to get the fuel to the injectors and that also needed to be replaced. Now the price was going to be about $50.00 shy of $3800.00. I was getting a little upset because the reason we took it to the dealer in the first place was so that we wouldn't go thru this . My son and I talked about it for a while and I asked C J in service that it seemed kind of high. He assured me that that was all it was going to need and that that included some discounts. and that would be the final price out the door. I told him that I would have to think about it but my son said lets get it over with since he was saving money from work. We gave C J the ok and he said that we would pick the truck up the following Tuesday.
I called C J Tuesday morning to tell him that we were on our way to pick it up. He immediately tells me that he has some bad news. He tells me that the fuel injectors are bad and he has to replace some other parts and now the repair is going to cost over 10,000.00. I told him that he promised me that it would be the $3800.00 but he said that he was sorry but it was now going to cost that much. I told him that the decision to proceed was that he told me that it would not cost anymore. If he had told me that it would be that much I would not have made the decision to repair it in the first place. I told him that I had to figure out what I was going to do because no bank was gong to loan $6000. on a 2004 truck with 249000 miles for a repair. I asked him that instead of fixing it would it be possible to trade it in. We went in to look at another truck and they only wanted to give me $2000.00 trade on my son's Ram. We were insulted. After no help from the GM we paid for the truck with a cashiers check that said Paid under protest. We got the truck and the interior was full of grease. They would not clean it. We are calling Chysler Corp next.

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evelyno1401154186Oct 04.

I had a wonderful experience at the Boerne Dodge Chrysler Jeep Ram dealership. As a teacher I do not have much time to spare. So it is important to have things taken care of in a timely manner. My salesman, Robert Norfleet, was not only

3

evelyno1401154186
October 04, 20146Boerne Dodge Chrysler Jeep

★★★★★

I had a wonderful experience at the Boerne Dodge Chrysler Jeep Ram dealership. As a teacher I do not have much time to spare. So it is important to have things taken care of in a timely manner. My salesman, Robert Norfleet, was not only

I wouldn't recommend to anyone...stay away from this place...save yourself the regret....con artist... They could pass a lie detector test....after the contract is signed you're screwed....they only intend to pawn cars off on the nearest

3

helens679370249
March 03, 20146Boerne Dodge Chrysler Jeep

★★★★★

I wouldn't recommend to anyone...stay away from this place...save yourself the regret....con artist... They could pass a lie detector test....after the contract is signed you're screwed....they only intend to pawn cars off on the nearest

The overall experience was awesome! Our salesman was Joe Valadez and he went out of his way and did everything in his power to make an easy and enjoyable buying experience, especially for our daughter. Our salesman even drove the car to

3

beliac
December 03, 20136Boerne Dodge Chrysler Jeep

★★★★★

The overall experience was awesome! Our salesman was Joe Valadez and he went out of his way and did everything in his power to make an easy and enjoyable buying experience, especially for our daughter. Our salesman even drove the car to

We were looking to get a 2013 Durango. Im so glad we drove to Boerne and met Joe Valadez. We had originally gone to dealership in San Antonio and they were VERY shady. Boerne Dodge was a totally different and wonderful experience. We got

3

nicolem60093838
September 03, 20136Boerne Dodge Chrysler Jeep

★★★★★

We were looking to get a 2013 Durango. Im so glad we drove to Boerne and met Joe Valadez. We had originally gone to dealership in San Antonio and they were VERY shady. Boerne Dodge was a totally different and wonderful experience. We got

GABRIEL, I DO NOT HAVE A FACE BOOK ACCOUNT AND COULD NOT LOG IN WITHOUT ONE. PLEASE SEND ME THE OLD FASHION KIND ON PAPER.\r
I WAS MOST PLEASED WITH YOU AND THE ENTIRE STAFF. ABSOLUTELY A GREAT WAY TO DO BUSINESS. THANK YOU FOR MAKING IT

3

michelep691580233
August 31, 20126Boerne Dodge Chrysler Jeep

★★★★★

GABRIEL, I DO NOT HAVE A FACE BOOK ACCOUNT AND COULD NOT LOG IN WITHOUT ONE. PLEASE SEND ME THE OLD FASHION KIND ON PAPER.\r
I WAS MOST PLEASED WITH YOU AND THE ENTIRE STAFF. ABSOLUTELY A GREAT WAY TO DO BUSINESS. THANK YOU FOR MAKING IT

We went to purchase our new truck and salesman Ron Santarsola was very kind, respectable and treated us great. I would recommend him and Boerne Dodge to anyone looking for a new vehicle.

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Warming Stay AwayNov 09.

Stay away from this Dealership they use classic old school car salesman techniques that gave the industry a bad name years ago. I spoke with the Sales manager Brandon and we negotiated a fair price on a end of the ear model truck over the

3

Warming Stay Away
November 09, 20116Boerne Dodge Chrysler Jeep

Backwoods Unethical Business practices

★★★★★

Stay away from this Dealership they use classic old school car salesman techniques that gave the industry a bad name years ago. I spoke with the Sales manager Brandon and we negotiated a fair price on a end of the ear model truck over the

I am a lifelong Chrysler guy and bought the truck of my dreams over in Boerne. I like the way they treat me there, my salesman Michael was so nice to deal with. Not a pushy one like over at Mission. We will always buy in Boerne.

I am a lifelong Chrysler guy and bought the truck of my dreams over in Boerne. I like the way they treat me there, my salesman Michael was so nice to deal with. Not a pushy one like over at Mission. We will always buy in Boerne.

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df1111Jun 09.

We bought a brand new Ram, and I have to tell you we love it! My wife and I think its the best truck we've ever owned. Our salesman Michael is a great guy, he does a good job and is so nice.

3

df1111
June 09, 20116Boerne Dodge Chrysler Jeep

Great Trucks! I Love Mine!

★★★★★

We bought a brand new Ram, and I have to tell you we love it! My wife and I think its the best truck we've ever owned. Our salesman Michael is a great guy, he does a good job and is so nice.

Message from Boerne Dodge Chrysler Jeep

Boerne Dodge Chrysler Jeep Ram is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with Boerne Dodge Chrysler Jeep Ram a good one- for the life of your vehicle. Whether you need to purchase, finance, or service a new or pre-owned Chrysler, Dodge, Jeep or Ram, you've come to the right place. Call 888-871-7056 today!