Team Excellence Award

There will no longer be a Team Excellence Award. New for 2016, you can nominate teams in any of the following categories: Innovation Excellence, Integration Excellence or Service Improvement Excellence.

Macmillan Pharmacy Service - NHS Greater Glasgow and Clyde

This team has gone above and beyond to support the improvement of palliative services delivered by community pharmacies. To do this they’ve developed a resources folder – endorsed by the Royal Pharmaceutical Society – which provides comprehensive palliative care information for community pharmacy staff, GPs and district nurses. They have also built up links with 291 community pharmacies, which all have access to the folder.

The project has already significantly improved access to palliative care medicine in the community and, following an evaluation by the University of Strathclyde demonstrating its impact, the team were able to provide evidence to support the further development of this work.

This multidisciplinary team has developed its skills and abilities to provide holistic pre- and post-treatment clinics for all head and neck patients. In particular, its follow-up clinics, which can include nasoendoscopy, have freed up consultants to see new referrals, reduced waiting times and improved overall quality of care.

The recruitment of a well-being nurse has also had a big impact. By safely detoxing patients in their own homes, the nurse saved 464 detox bed days in one year – and the Trust over £144,000. Meanwhile, the team’s benefits adviser has helped vulnerable patients collectively claim over £20,000 per week.

Working together across multiple organisations, this team has redesigned the lung cancer pathway in Mid Cheshire to empower and support patients at all stages of their journey.

By educating GPs and practice nurses, they’ve increased referrals and reduced the proportion of cancers diagnosed through emergency admission from 21% to 13% in a single year. Furthermore, since the project began, the number of patients with access to a lung cancer clinical curse specialist at diagnosis has risen from 46% to 85%.

This tireless team remains committed to putting patients at the heart of its work and ensuring that the service is sustainable.

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