Frequently Asked Questions

We currently offer email support. Please fill out the form to the right and one of our customer service representatives will reply as soon as possible.

How much is shipping?

Each product has its own shipping costs that are totaled in the shopping cart in the top, right corner. They are also listed on each product page as well. For Alaska and Hawaii, please contact us first for freight costs to your address.

Where are you located?

We are centrally located in Southwest Ohio and are on the Eastern Standard Time Zone (EST).

What is your guarantee?

We offer a 100%, money back guarantee on all of our products that covers damages in transit and faulty workmanship. Please see individual products for details.

Can I change my order?

Absolutely. We can make changes to any order as long as you contact us before your order ships.

When will you have new sheepskin boot sizes available?

Sorry, we are currently sold out of most sizes and will not have new stocks until August 2018.

Do you ship orders outside the USA?

For some products, yes but please contact us for details.

Contact Us

Contact Us

Have questions not listed in the FAQ section, email one of our customer service representatives here at: Save@iShopFactoryDirect.com or use our form below.
Customer emails are important to us and we usually reply within 24 to 48 hours.

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Around The World

We search the globe for unique, interesting products so that you can benefit and save.

Fast Delivery Options

Money Back Guarantee

Go ahead and relax, we have you covered with our 100% money back guarantee.

What We Do

At iShopFactoryDirect.com, we strive to provide our customers with great products at even greater prices. Simply put, by eliminating the middleman we can offer you more product for less.

What We Sell

Unique and interesting are just the first steps in qualifying a new product. Each item must be of the highest quality and sell for a great price too in order for us to add it to our growing list of products.

Keeping You Safe & Secure

All payment information sent to this site is encrypted, protecting it from interception by unintended recipients. This is part of our commitment to you in providing you with a safe browsing experience.