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“Is DHgate.com a scam website?”, “Is DHgate legit?”, “Is DHgate a trusted site?” — I noticed that some people were asking the same questions on the Internet. As always, safety is the biggest concern for online shopping, especially for cross-border online transactions. I hope my illustration below can help clear your doubts—if you are one of those who asked the question.

1. As an officially registered wholesale company based in Beijing, DHgate has been serving global buyers and sellers worldwide since 2004. A scam company can’t have been existing for such a long time.

2. By far, the page rank of DHgate’s website has grown to 6. As we know, Google will never credit an illegal website with such a high page rank. Also, when you search for “wholesale” or “China wholesale” in Google, you will see DHgate ranks top on the first search result page. This means Google has recognized the huge traffic and authenticity of DHgate—Google tends to place the most-matching websites with the search terms at the top of all related search results.

3. DHgate used to be the PayPal’s largest client in the Asia-Pacific region. Unfortunately, they terminated the cooperation with Paypal in 2012. Anyway, the site provides a wide range of payment options for customers from different countries or regions. Besides, they have developed a payment system of their own called DHpay, just like the famous Chinese online payment solution provider Alipay. In particular, we encourage you to consider credit card to make the payment there to best protect your interest.

4. As a transaction platform, DHgate has an Escrow buyer protection system. All payments made by buyers are not sent directly to individual sellers’ accounts. Instead, DHgate holds the payments until buyers confirm that they have received the orders and are happy with them. So you when buy items on DHgate, you can be confident that your money will not be taken without getting the order you place. Also, if you are not happy with the order received and you open a dispute against the transaction, DHgate will not release the payment to the seller until the dispute is solved between you and the seller.

5. I myself worked for DHgate as soon as I graduated with my M.A degree. My working experience there was really amazing and I met lots of friendly and hard-working people there. Even though I quit the company two years ago for personal reasons, I am always willing to tell the true stories about them for those who are interested in using the site for shopping but concerned about issues like safety. Even now I am still keeping close touch with some old colleges who are still working there. I can tell you that this company is definitely not a scammer and I would be more than happy to share every detail about them as long as it is not beyond my experience or knowledge. Nevertheless, when you decide to shop at DHgate.com, do remember to do some research on the sellers. That way you can avoid dishonest sellers or scammers and find the best suppliers to cooperate with in the long run. Checking the feedback profiles of the sellers is one of the key approaches, just to remind you.

Actually, a close look into the complaints about DHgate on the Internet shows that, the most “DHgate scam” comments came out simply because of misunderstandings. Below is a very typical example I’ve found from the discussions about DHgate:

Many buyers mistake DHgate as a seller who sells and ships purchase orders to buyers. Some complained that DHgate sent items in wrong sizes, colors or styles. It was a huge mistake. DHgate is a transaction platform, aChina wholesale site for small and medium sized merchants, bridging millions of global buyers and Chinese sellers or manufacturers. They do not send orders to buyers themselves. Instead, they provide information and transaction service to both buyers and sellers. That also explains why you are able to get the lowest prices for the items you want—when you buy a certain item, you can find the lowest price from the perfusion of sellers.

I believe that, as a rising e-commerce star in China, DHgate.com should value its credibility very much. Their services may need improvements in some aspects, but they can’t be scammers. Here I should remind you that, when you shop on DHgate, you need to check carefully the credibility of the seller from the seller’s feedback profile. Also, always remember to contact the seller to make sure the item has all the specifications or functions as described. These two actions will greatly reduce your risk shopping there.

55 Responses to “DHgate Scam?”

dhgate is a iilegal website selling lots of fake and replica products,
don`t waste your time on that, branded companies and big companies already lied their eyes on dhgate.
sooner or later dhgate will broke as it only got profits on selling fakes and counterfeits goods

I have used these trade sites to make a living and so far have had no problems. I just as of yesterday just placed an order on DHgate. I have also used trademic dot com another site like dhgate. However there are scammers out there! I have been looking to buy apple products from a seller NOVO Trade and when I checked them out fully seen that they are scammers! So don’t buy from NOVO TRADE!!! I recommend searching their user name like I did and dig dig dig, them maybe if serious ask for email address them write and ask for website if they have one! Then dig dig dig.
Novo Trade I found out has multiple websites and when I looked and serached everyone they all turned out scamms or no longer working BAD Gateway!
So be care full when dealing with suppliers!

I bought some things from there with no trouble. It is like chinese ebay (buy it now format). Only hard to communicate with your seller. (listings/contact will read goofy and things can easily be misunderstood/hard to get details 90% of the time)

It isn’t a scam though. Just imperfect global commerce due to language/cultural barriers. The money you pay with (as long as you go through dhgate- never ever use western union or such) is held in escrow until you click to confirm you received and are happy with your order.

It is safe as any. Do be careful if you are buying certain items though as china is the worlds manufacturer and counterfeiter. For example – I would not purchase something like narcotics such as percocets,lortabs, what have you from a place such as dhgate/alibaba because unless you send it off to a lab – who knows? Food/tobacco products either. Also use common sense. a 50 -70% off what it goes for here is fine but don’t expect to buy say a genuine tiger hide rug for $50 or a $15 iphone. Also keep in mind shipping charges. If you are buying heavy items EMS (the only service that doesnt take 2-3 months to get) really really adds up for high poundage items. often the sellers won’t provide the costs until after anyways – so check the est rates to est weight of product as well.

But for toys, electronics, clothes, materials and general goods – have at it. One way or another – it is coming from china anyhow. Why get ripped off at crazy american prices when the chinese can rip you off (by their standards) in a much kinder way.

I ORDER WIGS FROM DHGATE FROM A SELLER BY THE NAME OF SALE-SHOP. HE
SENT BAD KNOCK OFFS. THE WIGS LOOK LIKE THEY TRIED TO COPY THE STYLE, AND THEY DID A BAD JOB. I SPENT $47, THANK GOD IT WASN’T MORE. STAY AWAY FROM DHGATE!!!!!

They are SCUM!!! If u make living from it you are scumming people! They sell counterfeit product to you and you are reselling it! They sell FAKES worldwide causing a lot of damage to Worlds economy. AVOID AT ALL COST AS U WILL LOOSE UR MONEY! Their safe policies of buyer protection are all crap as they resolve refund claims in seller favour!!! BEWARE!!!

My wife just purchased what she thought was a legitimate apple I-4 telephone thinking she got a good deal by-passing AT&T monopolies and what she thought was an inflated $600 for an unlocked I4 phone. When the phone she bought got here, nothing worked like she expected so she went to an AT&T store where she found that the phone was a fake. This phone was an imitation sent from China and it’s sad that this site is allowing fraudulant merchants to do business here. I can only hope they read this response and stop this vendor from selling fake products.

Hi – I bought stuff from several sellers on DHGate which never arrived. I complained to DHGate and to their specific customer service email address. Customer service email was returned undeliverable and DHGate never replied. I will try to get my money back through my bank. Fingers crossed. Total scam site – some sellers probably genuine, but you wouldn’t know which ones. KEEP AWAY FROM DHGATE ALTOGETHER!

I bought this item in September, the shipping was fast, but there was one tiny problem, the item doesn’t work at all. So I spoke to the seller and he told me it is ok no problem, just send the item back, here where the problem starts. I asked them who going to pay for the shipping back, they told me it will be me, but on there page “Return shipping must be paid for by the buyer if there is not any quality problem.” There is definitely quality problem. Anyhow they left this question open and told me just send the item back and they will see. During this conversation I did try to find the way to get my money back but it was useless, they told me they have to receive item first than they will refund my money. During this time the dispute was open, but I has no idea it can be expired. I send the massage to dhgate they told me don’t worry just wait till the seller will get the item back, so i relaxed. Then all of the sudden this deal tern to complete on the page because the dispute has been closed and deal close automatically in month!!!??? Anyway, after all this trouble item was successfully delivered. I have a confirmation of delivery CC168 068 573 CA at http://www.canadapost.ca But now seller refuse to give me my money back by telling me next thing’s: I didn’t receive the item, I will pick up the item. The Item was not there. We can’t find the item. Somebody else picked the item. We will go to the post office to find out. Post office closed for Christmas. Wait for Monday. Post office closed for new year. Wait for 3 days. That was a last excuse. I can’t arguing with them no more, they start to ignoring me. It is NOT POSSIBLE solve this problem with them. They hold my money, they hold the item. I don’t know where else to go.
Seller don’t answer no more on my requests. DHGate told me to apply to “aftersale” department, they told me to send the pictures i did it and they don’t answer no more.
Stay AWAY!!!

I ordered from DHGate, looks like a company that has been around so long would take better care of the customers. The seller (STAY AWAY FROM SELLER: BESTONLINE) said they shipped the item on Jan 27th, then the excuses began. First there was the Chinese and Japanese new years, then there was a tracking number that couldn’t be tracked, the seller (bestonline) then gave some crazy excuse saying they have two numbers and just sent the wrong one, next there was the tracking number to a “ghost waybill” which is the term used by DHL when I called them (the shipper goes online and sets up a shipment but never has it picked up, when you try to track it, the shipment just keeps showing Hong Kong, the shipper has to pay nothing to set it up and you think it is enroute to you since you have a tracking number), then when I set up a refund through DHGate, they send me a notice that the seller refuses my refund. I contacted the seller, bestonline, who is telling me that they shipped it and they will give me a refund when I send the items back, and keep sending me an update for the same waybill located in Hong Kong STILL. DHGate has some small window for next week to get them involved which is wrong since it has been almost a month and I still have nothing with a seller who is not willing to refund my money and definately did not ship out the items. I used Paypal and I think I just need to report them so I can get a refund. Please, if you feel like DHGate is good, try to use the customer service numbers or email contact and see where you get with that, I even tried to use the blog/customer forum but it won’t let me post a comment and just has that my group can’t post a blog (I find it odd when I am a customer who has purchased from them). What I found is that IT IS ALL A SCAM!!!!! BEWARE!!!!

I purchased dress from seller who showed clear photo of dress I requested. Dress received from seller is nothing like dress I ordered. Seller refused requests for refund. Escalated to DHgate dispute. I sent photos of dresses for comparison and clear explanation of differences. DHgate closed resulution without explanation to me and paid seller. I would not trust DHgate to help buyer they only are there to protect seller.

I ordered from this site 2 phone last year and bouth were different then ordered.
After 6 weeks i just drop it to rubish bin.
This year i get again diferent phone then ordered and top of it half of it was not workin.
Very bad conection hardly can call anybody.
I found is that IT IS ALL A SCAM!!!!! BEWARE!!!!
Do not buy anything from this site

I bought phone from this site seller:robot:
i received phone different from i ordered.Top of if this phone is faulty as well
1. I order phone with diferent specifications
2. 11.Calendar,To do list,Alarm
12.Caller picture,caller Ring Tone,caller video
ITEM NOT ON PHONE YOUi received!
3. BATTERY Lithium Batteries
COLOR black
STANDBY TIME About 100-120Hours
TALKING TIME About 2-3Hours

real STANDBY TIME 36HOURS
real TALKING TIME 32 MINUTES
ON PHONE i received!
4. Compass
NOT WORKING ON PHONEi received!
5. WiFi-
NOT WORKING PROPERLY,HAVE TO BE 2-3METERS FROM HOTSPOT TO WORK
ON MY MOTOROLA I HAVE FULL SIGNAL ON PHONE i received JUST HALF signal
IN FRIENDs place NO SIGNAL ON PHONE, MY MOTOROLA FULL SIGNAL
Now DHGate want me send the phone for partional refund only and me pay return mail “$30″
The I will perhaps end up like ROMAN
Keep out of this site!!
I bought about 15 items from DX Dealextreme and always received as specified no problem at all.
But DHgate sting no one should buy from it.

Disagree with you. While it is true that DH Gate may offer many people the opportunity to purchase goods at lower prices by utilizing a variety of sellers, it is still up to DH Gate to do what they advertise and what they represent … be THE company. Monitor the quality and integrity of the sellers they contract with (and don’t kid yourself – get a big cut from) and take responsibility for errors and bad product. They boast of a great Return policy, great Guarantee, Confidence in your Purchase with all the fancy logos and icons on their website. Until you have to return something. Then they hide behind their wall of “You must contact the seller directly”.

Silly Buyer to think you were actually buying from DH Gate. You thought you were. You were on their website, filling your cart with their products just like you would do with a company like Overstock who sells a variety of products with a variety of brand names. But NO. You were buying from some little Chinese man in some little town cranking out a poor product and there is no way he’s going to listen to your complaints, much less refund you your cost. You, Silly Buyer, are left with absolutely no recourse, a product that doesn’t work, fit or never arrived at all and months of frustration trying to deal with a company that amounts to little more than a fancy website and a method to take your money. Silly Buyer beware. Do not buy here. But if you do, try disputing the charge on your credit card.

We ordered a jacket and after 8 weeks, the wrong one was sent. They refused to rectify the matter and told us to sell the one they sent and buy another one. Do not order from these clowns! And i hope eveyone that has had a bad experience reports these scumbags to everyone and anyone they possible can and get them shut down!!

i use this site monthly. I have ordered over 10 dresses for my daughter for pageants and they are always perfect. Everyone always ask where did i get them from. I will continue to use this site for dresses

I bought my wedding dress through DHgate. It was AWFUL! They made a bad reproduction of the dress I saw in the picture, which is the same dress I tried on and bought here. I asked for a refund and they tried to give me $40 back and told me that way I wouldn’t have to send the dress back. That is what the shipping would cost! The dress was much more! I tried to talk to the seller first and she says I have bad communication because she can’t understand english well.. That’s my fault!! I can’t get them to help me unless I only get back a VERY SMALL portion of what I paid! Now I not only have to buy another dress but I am out the money I paid them!

DHGATES-SHENZHEN COMPANY PRODUCTS SUCK.
I PURCHASED THE A 5000 ANDRIOD CELL PHONE 5 MONTHS AGO, THE PHONE HAD TO BE SENT BACK 2 TIMES, THE PHONE COST 95 DOLLARS, AND 40 DOLLARS TO SEND BACK TO CHINA TWICE. I AM STILL AWAITING A NEW PHONE, SO FAR I HAVE POSTED HOW THESE PEOPLE STEAL MONEY FROM CUSTOMERS AROUND THE WORLD IN 16 DIFFERENT CITIES .NOW THAT IM BOYCOTTING THEM, THEY SAY THEY WILL BE SENDING ME A NEW PHONE SOON. THIS DHGATES TOOK MY MONEY FOR A PRODUCT THAT WAS FUALTY ,5 MONTHS OF BOYCOTTING THEM AND THERE READY TO SETTLE.I HAD MASTERCARD GET INVOLVED, INSTEAD OF USING INSURANCE,
THEY TOLD MASTER CARD THEY ARE SENDING ME A NEW PHONE, IM STILL WAITING DHGATES ,THIS COMPANY WILL STEAL, LIE, AND CHEAT YOU OUT OF YOUR HARD EARNED MONEY BUYER BEWARE, STAY AWAY FROM THESE CROOKS AND PASS THE WORD, CARL FROM VANCOUVER.

THIEVES , LIERS, CON ARTIST, FALSE ADVERTISING, GARBAGE PRODUCTS,NO CUSTOMER SERVICE IN ENGLISH,JUST A BAD COMPANY TO DEAL WITH ,LET THEM KEEP THERE JUNK IN CHINA,CAN WE GET A LAWYER TO SUE THESE PEOPLE?
ANY LAWYERS OUT THERE WANT A FEW THOUSAND CUSTOMERS TO SUE DHGATES AND ITS AFFILIATES? DHGATES YOUR CROOKS, YOU ALLOW PEOPLE ALL AROUND THE WORLD TO BE RIPPED OFF, I WILL BOYCOT YOU UNTIL I GET MY NEW PHONE NO MATTER HOW LONG IT TAKES, YEARS,THERES ALOT OF CITIES/COUNTRIES FOR ME TO WARN NOT TO BY FROM DHGATES/SHENZHEN PRODUCTS. CHINESE JUNK PHONES FOR SALE BY DHGATES -SHENZHEN COMPANY OF CHINA. I REALLY HOPE THE 95DOLLAR PHONE YOU HAVE BEEN SCREWING ME AROUND WITH COST YOU MILLIONS OF CUSTOMERS.THAT WOULD BE THE NICEST THING TO HAPPEN TO DHGATES .

i bought a ip surveylience camera ,when i got it.it was no name on the camera.the cd was cracked.the cd did down load but you counld not tell how to use the cd.there was no user manuel.i tried to get refund.they said they give refund but buyer pay shipping return.the ship return was $172.00 and the camera was 89.00 they are definatly a scam,fraud.do not buy any thing from them.

I PURCHASED A PHONE 2 1/2 MONTH AGO .THEY SENT ME THE TRACKING NUMBER AND JUST FOUND OUT IT’S UNDELIVERABLE AND I CHECK IN OUR LOCAL POST OFFICE AND SAID THAT THEY RETURNED IT BACK AND THERE’S NO WAY TO RETRIEVE IT. I TALK TO THE SELLER AND SHE SAID SHE WILL SEND ME ANOTHER ONE ONCE THEY RECEIVE THE OLD ITEM BACK BUT IT WILL BE AFTER ANOTHER MONTH . I THINK I’D RATHER DISPUTE THE ITEM BUT ON THE OTHER HAND IF I DISPUTE IT , THE QUESTION IS, WILL I GET MY MONEY BACK OR I AM GETTING SCREWED TOO???!!!

SHENZEN.OFF DHGATE IS NOW SCAMMER.. HAD FIVE ITEMS COME BEFORE..LADT 2 NEARLY MONTH NO SHIP. NOTHING BUT FAKE DHL NUMBERS .DHL CONFIRMED NOT EVEN COLLECTED ITEMS SO SHENZEN NOT EVEN GIVEN THEM IN.HES FKING SCAMMER LOL 300DOLLARS TWO PHONES… ILL BOYCOTT THEIR YOUTUBEPAGE. AND REPORT TO HKONG FEDS FOR FRAUD.. HES LIES OF OH ITS DHL… ARE SO TIRESOME…HES NOT EVEN GAVE ONE REAL TRACKING REF.THE FKR !!JUST TRYING PASS DHGATES TRACKING REQUIREMENT.WHY DONT THEY BAN HIM ..HE GETS FEW NEGS..BUT HE MUST BE NONDELIVERING. TO OTHERS.I PAID ANDNEVER RECEIVED AWAITING OPEN FHGATE ESCALATION… HATESHENZEN NEVER AGAIN USE HIM WHEN THIS NIGHTMARES OVER….

Sorry to hear that you had a bad shopping experience with the DHgate seller. You are encouraged to talk about the details so that other buyers can be effectively warned. For instance, why the dispute you submitted to DHgate was dropped? How could the company side with the seller when you never receive the item?, etc.

DHgate is a B2B portal that facilitates all the sales, communications interface and policies that they publish. With this mind, here’s my experience:

Bought an item that was advertised blatantly difference from the advertised picture. After contacting the seller to request a return and refund, seller stopped communicating with me. Then I sent the request to DHgate mediation but had to wait over 2 weeks for the seller to “do something” which was never heard from again.

So very TRUE that DHgate will not refund your money. In fact, when you put in your claim (after dealing with the seller that ripped you off and won’t honor their own refund policy) and submit your evidence, DHgate will just ignore you and cease to respond. Your only recourse is to blog about their scam to warn the western world to not waste time or $ with DHgate! I’m closing my DHgate account and never purchasing from their website again. They stand behind their merchants even if they are committing fraud because DHgate earns a commission and they know we have no restitution to resolve our disputes. Also TRUE that branded goods from DHgate are all counterfeit. Dealing with DHgate is almost like dealing with organized crime…it’s lucrative but extremly risky.

Do not buy from dhgate they RIPPED ME OFF $489 TERRIBLE COMMUICATION AND TERRIBLE SERVICE. FAKE PRODUCTS. NO REFUND AT ALL.
WARNING INSTEAD OF BUYING FROM DHGATE THROW YOUR MONEY TO THE RUBBISH BIN.
I purchesed 4 pcs of flytouch in September from global-e. After a months items aren’t received because seller gave me a wrong tracking no. Than I opened a dispute because of wrong tracking no. After a dispute they posted again. PRODUCTS WERE COMPLETALY CRAP AND FAKE THEY DON’T EVEN WORK 30 MIN. Than i’ve returned items 2 days after receiving
Seller received products I’ve posted and told me that they will refund my money. Waited about 2 months for a refund but now they are telling me that they will not refund. Total loss
Total scam and i am very angry about this situation. Want to warn other buyers. Do not buy from Global-e in dhgate they are scammers.They are selling fake products. And also their comunication with buyers is terrible they are talking like street sellers. BELIVE ME IF YOU WANT TO WASTE YOUR MONEY DO NOT BUY FROM THEM. THEY WILL NEVER REFUND YOUR MONEY
Here is their fraud method
Let me explain how they ripped me off
1) I purchesed this touchpad with the order number of 1232820616
2) After a months items aren’t received because seller gave me a wrong tracking no
3) I opened a dispute because of wrong tracking no
4) Than seller offered an agreement
5) I accepted this agreement
6) Than seller posted them again
7) I received items but they were fake
8) i’ve returned items 2 days after receiving and here is the tracking number Here is the tracking number EQ028528645AU
9) Seller received products I’ve posted and told me that they will refund my money
10) They haven’t refund any money and now they are telling that they will not refund
11) Waited for dispute long time but dispute resulted for fraud seller benefit.
That’s how they are doing scam

GOOD NEWS **did get the items eventually. when was half way thro the dispute process. thankgod &they worked.bought from shenzen before and happy with items.just 4 weeks to receive when youve paid DHL express, should be a week. not 4 .
. 3 weeks before shipping too long.
It seems be a popular stalling technique to buy time.Fastcardtech.com are now giving me run around.had two items arrive 3rd one taking 2 weeks to even be shipped out.when its in stock they just arent arranging a DHL courier. and generally again they state within 3days of payment sare shipped.(THEY GAVE FAKE DHL NON WORKING NUMBER) after a week so i msgd no replys,Just a Fake non working.tracking ref for dhl when they stated should been working within3days,in fact DHL updates immediately when they have received the item,so dhl dont even have the item.
they confirm no record,problems with time fastcardtech take in shipping.an item that on their website says in stock
WHY are fastcardtech so slow. have so many youtube vids,been going years,but soo sloowwwwwwwwwwww joke no replys only on opening paypal dispute got reply a week later! 2 weeks no phone on paying 2weeks ago when if it was shipped would been here UK in 4days. DELAYS ARE A JOKE!!!! put off fastcardtech .know on a google search not only one having probs with fastcardtech. what i dont get is why advertise all these great phones on youtube. then you pay (thnkgod paid paypal) and they never bloody send them for 2 or 3 weeks after payment. just time awful awaiting and no update and then the dodgy fake tracking refs!!!!!

I have been ordering from DHG for some time now. I always get free shipping and good prices. I did not expect the long wait for the products the first time that I ordered. Yes the trackings take a while. True, if there is a Chinese holiday, it takes longer. I even checked the web for a list of the holidays…they were telling the truth and, the agreement is clear on holidays. I have gotten all orders so far and the free shipping my sellers have given me plus the good prices are worth the wait (usually about a month) for me. I don’t buy to sell so am not in a hurry to get the products. Sellers have been good so far. Luckily I have not dealt with returns so I can’t comment on that…some of the others have alreadydone that. So far so good here. That’s not to say that I won’t be back here if something goes ary and they don’t treat me right.

It has been more than one month since I paid and order the product. They indicated it was shipped first then they told me the color I order wasn’t available. The timing didn’t make sense. Then when I told them the alternative color, they didn’t mail it out right away. They just shipped it three days ago….it seems to me all the statements or messages are all lies.

This is communist china,our mistake is in thinking that they play by the rules as we know them in a damocatic world,not true,we have no legal recourse once we send them (china) amarican dollars its pretty much lost. You might get your moneys worth and you might not,if your going to take the risk make small buys,don’t sent a large order this way your lose will not be to large.

Seriously people, everyone knows China is the counterfeit capital of the world. If you seriously think you can buy a genuine iphone for £50 then you deserve to get scammed. Only one word comes to mind… Muppit

Why the heck would someone pay for a BRANDED thing online, when the price is suspicious?!??! USE YOUR BRAINS people!!!!!!!!!! Dhgate is just like Ebay – a PLATFORM – meaning just like Ebay there ARE scammers on Dhgate – pretty much like there are ALL AROUND THE WORLD – even in your “beautiful perfect” America HA! *rolls eyes*

YOU – as the customer – must use your brains – first read the score and other reviews of the seller you are buying from. This !part is VERY important!!! Seems from comments abve, nobody did this!! Sheesh!!

Secondlly if it’s a BRANDED product selling at $10, use your brains – it must be a fake, so move on!

If you are buying unbranded things – like stickers, or material, or cute accessories – use your brains – it’s coming from China in bulk and it’s cheap – of course it’s not going to be so wonderful in quality, but if that’s alright with you – go ahead! If you’re expecting Saks’ Fifth Ave type of quality – use your brains – you won’t find it on dhgate – it’s understood!

If you’re after some things that you don’t mind being of cheap quality – for art projects, kid’s gifts, or casual use – then dhgate is very useful and good. If you’re after quality stuff, then don’t be a cheapskate and shop at dhgate, take a trip to the nearest high end store!!! This is really just common sense!!

For example the person above who spent $200 on a dress – why the heck would you do that?! Did you really think a seller who sells in bulk would have a QUALITY dress for $200?!?

Above all, USE YOUR BRAINS – a lot of the comments above are RIDICULOUS cos they didn’t THINK before purchasing from scammers and didn’t do their due diligence – i guess the “beautiful and perfect” American system didn’t teach them to use their brains, did it?!? *rolls eyes*

EVERYTHING COMES FROM CHINA EVEN THE REAL STUFF LIKE IPHONE SAMSUNG JUST OPEN THE COVER OF A REAL ONE AND SEE WHAT IT SAYS YOU WILL BE SUSPRISED ITS MADE IN CHINA SOLD IN AMERICA FOR TWICE THE MONEY HAH HAH.

Fake tracking number set up by seller,I paid for an expensive watch, he said no stock on this. He then set up fake tracking,showing being shipped, no tracking info. I can’t get a refund and can’t get a straight answer or one that has helped me from the chinese customer service. I can’t call them because I don’t have international calling on any phone. DH gate took the money out of my account after two days of the order. I had to go to my bank to help they said I have to wait 14 days to see if the order will be shipped to me. I told them the seller said no stock, made a fake tracking number I’m not getting it. The bank said sorry that’s all we can do.

Listen, get real peeps. Stop being so damn stupid. DHgate is an excellent site if you know what you are doing. If you buy electronics, you don’t know what you are doing! Some items you just need to stay away from and electronics being 1 of them. Are the items knock offs? Of course they are. For the people that believe you can buy an authentic iphone for 50 dollars….come on. You shouldn’t be buying anyway. 5 dollar oakleys? DHgate can be an excellent site but don’t buy the wrong items and research the sellers. I have never ever had an issue with the site. I don’t care how authentic the seller claims the item is…ITS NOT and you morons that believe you getting authentic for the prices your paying, I don’t give a shit what country the item is coming from, you need so stay away. I am not trying to be a dick but give me a break.

I bought a phone for 30 cents and they told me it was going to be authentic. I cant believe it is a knock off! I got ripped off 30 cents!!!!!!!! stay away from DHgate! they sell fakes. (no shit shirlock)……..

DhGate itself is a cheater company. All sellers are cheater here.
If you have refund, they charged huge transaction hidden fee to get back your money. I never got receipt for deducting this almost 20% of your total refund amount which is additional with bank charges. They hold buyer’s money for long time with no benefit., On failure of delivery from cheater seller there, by rules actually buyer should get compensation of 30 USD if buyer provide the proof that tracking was invalid, but they never give you compensation / reward which clearly prove that dhgate itself support cheater sellers, thus itself is a big big scam and fraud. Never ever buy from dhgate. Everything which is stated on their website is just a lie.

the same story I am also witness for this, buyer have no protection, they cannot do anything, forget about the refund from scammers

44. Karen Tornese Says:
January 30th, 2015 at 5:50 pm

Fake tracking number set up by seller,I paid for an expensive watch, he said no stock on this. He then set up fake tracking,showing being shipped, no tracking info. I can’t get a refund and can’t get a straight answer or one that has helped me from the chinese customer service. I can’t call them because I don’t have international calling on any phone. DH gate took the money out of my account after two days of the order. I had to go to my bank to help they said I have to wait 14 days to see if the order will be shipped to me. I told them the seller said no stock, made a fake tracking number I’m not getting it. The bank said sorry that’s all we can do.

I ordered something that was on their page at $21.73, it came across my credit card as a charge of $148.??. My credit card is set up to alert me of foreign transaction and so I signed on their page chat window and told someone called princess (don`t know his or her sex), about it she looked into it and agreed that an error was made, it has not been put in my credit card pending charge account as yet and I probably will not receive the merchandise!!!

YES,Almost everything come from CHINA!!There are so many Super shitty manufactories in CHINA make crappy crappy shit!! but also there are very few Super high end manufactories make top notch quality goods they are contracted with Wal-mart,MK,APPLE,of course the quantities are huge,millions dollars is no joke!!

I PURCHASED A VERY EXPENSIVE WIG FROM DHGATE AND NEVVVERRRRR GOT IT!!!!! THIS SITE IS A SCAM!!!!! DO NOT BUY ANYTHING FROM DHGATE YOU WILL NEVER GET YOUR ORDER. THEY ARE THIEVES!!!!!! BEWARE BEWARE BEWARE!!!!! TERRIBLE RXCUSES FOR HUMAN BEINGS!!!!!!

I have made, well tried to make, 5 purchases from DH GATE. 3 very successful with no issues and items were as described and authentic (should be though as the items are of Chinese origin). For 2 orders I placed, the seller came back stating that their cost for set # of items had changed since I purchased. Yeah right, in 24 hrs, but anyway. I was offered a lower quantity for same price or full refund. I asked for a refund on both and figured I had been scammed, bit I knew the risk when making the purchase. I was surprised though when both purchase amounts, in full, were refunded to my accounts. The sellers were actually very responsive, though English was poor, and even DH GATE dispute was very responsive, all during the Chinese New year. I don’t know if I got luck or what, but the site is definitely not a scam. Just don’t kid yourself. The rule always applies that if it sounds too good to be true it isn’t. I will purchase more and hope for continued luck.

DH gate is a total scam. I tried to do an after sale dispute their website has tge submit button on the form disabled. If you have a previous dispute do not make the mistake i did. The seller contacted me and told me i can drop the dispute he is shippnt ing the item. When you drop a dispute it releases your money to the seller. DH Gate refuses to help me they will not send me a return label to return the item and when i emailed the dispute team directly they sent me 2 generic emails saying i have to file the dispute online after i explained to them their website would not allow me to submit a dispute. This has been a nightmare. I had to wait 4 weeks to get a defective product And i will not get my money back.

DhGate is full of fake sellers. It is a small company run probably by only a few people with fake names such as Carrie, Mark and Stacy with the same style of writing Chinese kind of English often providing misleading info. Their main income is through collecting money from a massive amount of people (by listing products at a very cheap price) and then earning interest from the bank on that money for a month or so. After one month, when you lodge a complain (as the product most likely didn’t arrive), they will return your money playing a nice guy. But the trick is they earned a micro interest by that time on your money from the bank!!! Say you bought a product for $10 and another 100K buyers did the same like you, you have $1 million to put in your bank for a month. Based on the interest rate of the bank, the money you earn is not a bad earning at all when you have few people running such a company. Initially, when you order products as a new customer though, they will ship your product (often junk, low quality items) just to create an impression that they are real. Once you start to trust them and spend more money, then they will start their trick…I dealt with them for almost a year and figured it out what actually it is…I am sure many others had the same experience…