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Certificate of Excellence

What is Certificate of Excellence?

TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.

I stayed here on business for a week.
The hotel is easy to find just off the highway in South Charlotte, about ten minutes north of Carowinds. Plenty of parking around the hotel.
Positive notes:
- The rooms are big, with separate seating area large...More

while not in a very active area of the city for many sight seers to walk to or such, this hotel was perfect for a training I attended recently. Very near the training location, with staff that worked with us to ensure our needs were...More

Review collected in partnership with Hyatt Hotels

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

We checked in with no problems to a very hospitable staff. We asked for extra towels which was provided very quickly. The room was clean, the beds comfortable, the linens absorbent and plentiful. The breakfast had a nice variety of fresh fruits, cereals, and hot...More

The Hyatt Place was the recommended location to stay by my company. The rooms were modern and very clean. They were undergoing renovations in the lobby area during my stay, but this had no impact on my stay. The only negative would have been that...More

We were here two nights and had a good stay. Bed was comfortable and the room was clean. Got some cute 'bear' goodies, Gummi Bears and Teddy Grahams letting us know we'd have to 'bear' with them during their renovation. Front desk staff was great....More

Hello! Thank you for choosing our location. We do not have a smoking section because we are a 100% non-smoking facility. There is a penalty of $300 if a guest is found to violate our policy. Thank you.

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Room Tips

"We had a parking lot view looking out over the back of the hotel and were on the 6th floor. Nice and quiet."