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Groupon FAQs

To help you better understand our solutions and tools, here are some answers to the most common questions we receive.

About Groupon (7)

Groupon Local Deals (8)

About Groupon (7)

When was Groupon founded?

Groupon was founded in November 2008 and grew out of a collective-action website called The Point. Its evolution began with the “tipping point” concept.

Who created Groupon?

The Point and Groupon were founded by Andrew Mason, with the first round of funding provided by co-founders Eric Lefkofsky and Brad Keywell.

Is Groupon a publicly traded company?

Yes. Groupon went public on November 4, 2011. Groupon is listed on the NASDAQ stock exchange and trades under the ticker symbol GRPN.

Where is Groupon headquartered?

Groupon is headquartered in Chicago, Illinois, with additional offices in Palo Alto, California, and Seattle, Washington.

In how many countries does Groupon do business?

Groupon does business in 48 countries.

In how many markets does Groupon do business?

Groupon does business in more than 500 markets worldwide.

How many people work at Groupon?

Groupon has more than 10,000 employees worldwide.

Groupon Local Deals (8)

How does Groupon make money?

Groupon charges businesses a marketing fee for advertising and promoting their offers. In most cases, the fee is a percentage of the revenue generated by the Local Deal.

How much does it cost to run a Custom Campaign on Groupon?

There’s no up-front cost to be featured on Groupon.

How long are deals featured?

It depends on the offer. Groupon started as a daily deal site, but it has since experimented with deals that run longer than one day and as short as a few hours.

What happened to the “tipping point”?

We found that customers were buying Groupon vouchers at a rate that allowed us to remove the tipping point.

Can I limit the number of Groupon vouchers I sell?

Yes! We have specialized calculators and a knowledgeable staff to help you figure out the right number for your business.

When do I get paid?

Most merchants get paid in thirds: 33% after 7-10 days, 33% after the first month, and 34% after the second month.

What’s with the cat?

A long, long time ago we created the cat to help separate the humor from the rest of the deal write-up. We found that customers reacted well to this—they were able to quickly get the deal details and then get their dose of humor.

I’ve heard that the amount a customer pays for a Groupon never expires—is this true?

For most types of Groupon offers, it is Groupon’s policy that a customer can redeem a Groupon voucher for its paid value indefinitely.