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Daemon

Posted 17 June 2005 - 11:28 AM

Print out these instructions as most of the steps need to be done in Safe Mode and you won't be able to go online.

Go to Start->Run and type Services.msc then hit Ok. Scroll down and find the service called "Remote Procedure Call (RPC) Helper". When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows.

Reboot into Safe Mode by tapping F8 after the BIOS has loaded.

Make sure that you have no browser windows open as this could prevent the fix from working properly. Open HijackThis, scan and when complete, remove the following entries by checking the box to the left and clicking 'fixed checked':

Start Killbox and click on Tools->Delete Temp Files. When that finishes, copy and paste each of the following lines into the "Full Path of File to Delete" box in Killbox, and click the red button with the white X on it after each. Keep track of any files it tells you either could not be found or could not be deleted, as you'll need those later:

For the files that it either couldn't find or couldn't delete, in the killbox again this time, put a mark next to "Delete on Reboot". Copy and paste each file into the file name box, then click the red button with the X after each. It will ask you if you want to reboot each time you click it, answer NO until after you've pasted the last file name, at which time you should answer Yes.

Reboot if it doesn't do so automatically. Post a new mwav scan and HJT log in your next reply.

Daemon

Posted 18 June 2005 - 08:00 PM

Daemon

Security Expert

Retired Staff

4,356 posts

It's morphed - don't reboot from now on unless I instruct it.

Start Killbox and click on Tools->Delete Temp Files. When that finishes, copy and paste each of the following lines into the "Full Path of File to Delete" box in Killbox, and click the red button with the white X on it after each.

Make sure that you have no browser windows open as this could prevent the fix from working properly. Open HijackThis, scan and when complete, remove the following entries by checking the box to the left and clicking 'fixed checked':

Posted 26 July 2005 - 12:07 AM

As this problem has been resolved the topic will be closed. If you need this topic reopened, please email the moderating team - be sure to include the address of the thread and the name you posted under.