Main navigation

The teamviewer

The latest version of this popular remote access software adds some useful interface improvements, improves performance — and adds a new meeting and presentation service with a lot more options than the previous screen-sharing system. And it's still free for non-commercial users, so a business can use it to support (or pitch) customers without expecting them to pay for the privilege. Even though basic remote access and support is built into Windows, remoting software can be a much better solution, especially if it simplifies connections and makes them easier for a help desk or support team to manage. The TeamViewer interface is a little clearer in version 7: the list of computers and people you can connect to is now labelled Computers and Contacts, and the interface makes it easy to choose between a full remote control session or a connection to transfer files or create a VPN tunnel into a work network. The new TeamViewer 7 interface makes it clearer to choose how to connect … [Read more...] about TeamViewer 7

Update: A spokesperson told Digital Trends that there is still no evidence of any kind of breach at TeamViewer and the recent cases of users targeted by cybercriminals are most likely due to the reuse of passwords that ended up in a data dump or storing passwords in their browser.Unsolicited Windows 10 updates have been a pain for many users, but they may be a blessing in disguise if you’re one of the people affected by the recent breach at TeamViewer.The remote login and desktop sharing software was accused of being breached last week, with users reporting attackers taking over their machines remotely and even accessing bank and PayPal accounts. But according to one Reddit user, his computer was unintentionally saved midattack when a Windows 10 upgrade launched, kicking out the hacker.“I was in the middle of being controlled but, fortunately, a Windows 10 upgrade suddenly started and kicked the hacker off,” he wrote. “Then my version of TeamViewer was removed … [Read more...] about Windows 10 upgrade fortuitously saves TeamViewer user from being hacked

Since its introduction, TeamViewer has been looked upon with some suspicion by the more paranoid Internet users out there. After all,if the software exists with the primary purpose of allowing group meetings with remote access to other people’s computers from anywhere in the world, what’s to say that someone else couldn’t use it for some downright evil mischief?Now, there’s evidence to suggest that such skepticism was well-founded. A blog post from the Laboratory of Cryptography and System Security in Budapest, Hungary, claims it has uncovered “an ongoing high profile targeted attack affecting our home country” that appears to center around misuse of TeamViewer software.“A distinct feature of the attack is the abuse of the legitimate TeamViewer remote access tool,” the blog writes. It appears that infected computers originally had “clean” versions of the TeamViewer software installed before they were modified afterward, … [Read more...] about Remote access software TeamViewer has been spying on us for decades

Whether work follows you out of the office or your office is wherever you happen to be, you can't be tied down. You need to edit documents, access files, track projects, and more, from your laptop or from any major flavor of mobile device. Here are the tools anyone needs to get work done anywhere. Productivity Microsoft Office 365We have to mention Office 365, but we also have to note a few caveats. With a one-year subscription ($100), users get access to all of Microsoft's programs on up to five Windows or Mac computers, plus mobile access on up to five smartphone and tablet devices. Apps are available for Android and iOS, and the app is preinstalled on all Windows Phones.That said, using Office 365's companion apps on Android and iOS is a bit of a nightmare, with feature omissions and weird quirks plaguing the overall experience. Perhaps worse, you can't use Office Mobile on your iPad or Android tablet, so owners of such devices are shortchanged. Kingsoft OfficeWhen PCWorld … [Read more...] about Your Ultimate Mobile Office: The Tools You Need to Work on Any Device

Several TeamViewer users have reported unauthorized access over the last few days, leading some to suspect that the remote connection company has been hacked.The unauthorized access reports started showing up on Reddit around the same time that the company suffered possible DNS issues that triggered an outage lasting for several hours.In some cases, those users reporting the incidents on Reddit say their PayPal accounts, as well as Amazon accounts were raided – after the unauthorized user took advantage of stored credentials in the browser to conduct transactions. Other users are reporting instances of webmail compromise using the same process.One user, Eric1084, reported on Tuesday that when he sat down at his computer his mouse started to move on its own."When I sit down on my chair, I saw my mouse is moving across the screen. Of course, I immediately revoked remote control, and asked who he is. At that point, he disconnected, and attempted to connect to my Ubuntu server, which … [Read more...] about TeamViewer users reporting unauthorized access, hack suspected

TeamViewer is one of those tools that quickly becomes indispensable. Not only is it a reliable tool for handling typical remote support, it also includes a few features that other remote support solutions don't have. Of course, you can go your entire career using the bare minimum of TeamViewer features and options. But if you want to get as much as you can out of the experience, you're in luck. TeamViewer has plenty to offer. It's only a matter of knowing the features and options are there.Here are five power tips for those who need more from TeamViewer. And if you're trying to decide between TeamViewer and another remote support tool, maybe this will help tip the scales.I have found this feature to be an amazing help. You can use it to send clients a video of how something is done (when an issue is a common end-user error that you don't always have time to deal with). It can also help you remember how you did something, when it was a little off the beaten path. TeamViewer makes … [Read more...] about Five power tips for using TeamViewer for remote support tasks

Anyone who is constantly on the go — IT pros and end users — appreciates the ability to remote into a desktop machine. There are plenty of tools to handle this task, including LogMeIn Ignition and various RDP clients. One of the tools I've grown accustomed to on the help desk side of things is TeamViewer, and their Android version is quite an outstanding addition to my line up of support tools. Why? Not only is the Android version of TeamViewer similar to that of the native desktop app, but it's also free and very simple to use.Let's take a closer look at TeamViewer for Remote Control. Easy access to unattended computers (Windows, Mac, Linux) Multi-touch gesture support for: left click, right click, drag and drop, scroll wheel, zoom Complete keyboard control (including special keys, such as Ctrl, Alt, Windows) Meets 256-bit AES session encoding and 1024-bit RSA Key Exchange security Access computers behind firewalls and proxy servers Automatic quality adjustment Remotely … [Read more...] about Provide remote support from your Android tablet with TeamViewer

IT is a 24x7 job. For some, support knows no bounds — time, distance, or elevation. Mission-critical means just that: it's critical to the mission the servers are carrying out. If they go down, that may very well represent loss of revenue or even loss of life in the case of health care support personnel.Thankfully, there are remote access applications that allow IT to do more with less by leveraging internet bandwidth, whether they're interacting with a single desktop or an entire LAN of desktops. This helps IT professionals provide off-site support as if they were physically sitting in front of the node(s).TeamViewer is one such remote support app with cross-platform support for OS X, Windows, and Linux on the desktop side, plus iOS, Android, and Windows 8/RT for mobile platforms (sorry BlackBerry users, support is in development at the time of this writing).Let's take a closer look at the requirements for using TeamViewer. Remote computer with TeamViewer application installed … [Read more...] about How to connect remotely to OS X and iOS with TeamViewer

BlackBerry used to be the dominating force in the enterprise realm. During that time, smartphones and tablets were considered a pricey luxury that never really had much utility outside of nerd circles. Apple stepped in to change all of that, first with the introduction of the iPhone in 2007, followed by the iPad in 2010. Because these consumer electronics made owning these device form factors cool and within a reasonable price range, they started catching on.Around the time that BlackBerry usage started to dwindle among the masses, enterprises began to take note of the alternative platforms like iOS and Android, with some businesses even going so far as to retire their aged BES servers and adopt a whole fleet of Apple devices into their ranks. Of course, not all companies were this bold, sticking to their existing infrastructure or leaving out the fancy gadgets entirely. Today, this brings us to the ultimate question: What about employees introducing their own iPhones and … [Read more...] about Use TeamViewer to promote secure environment access for BYOD hardware

On Feb. 5, employees at Hollywood Presbyterian Medical Center in Los Angeles, California, started having network access problems that prevented electronic communications. Over the next few days, they learned that the hospital was the victim of a ransomware attack that encrypted files on multiple computers.After several days during which staff had to resort to pen and paper for some record keeping, the hospital decided to pay the $17,000 ransom -- the equivalent of 40 bitcoins that the attackers had requested. It was deemed to be the fastest way to restore the affected files and systems.This was to be the first in a string of ransomware attacks that affected multiple healthcare organizations in the U.S. over the following months, including the Chino Valley Medical Center, the Desert Valley Hospital and Methodist Hospital in Henderson, Kentucky.It also highlighted a worrying trend: While in the past, ransomware attacks primarily targeted consumers, attackers were now shifting … [Read more...] about The year ransomware became one of the top threats to enterprises