Reviews

If I were able to rate zero stars I would do so…We had an awful experience with Excel Design Group, and 3 months later our issues have still yet to be resolved by the company (They will not return calls or email). Like the other reviewers, we had the same issues trying to get in contact with Jo Ann. Before our wedding, a final contract was never provided with changes that had been made to our event order. We could not get in contact with anyone from Excel via phone or Email for the 2 weeks leading up to our wedding, and were concerned that she would even show up. They finally sent a message to our venue (never to us), with confirmation that would be coming. We had to send three different checks to cover what we had to assume were the charges, worried if we didn’t pay no linens would show up. Our chair covers did come, however the swag did not. We had been overcharged nearly $200 and Excel’s response, “Let’s just call it even”…Please save yourself the hassle of dealing wit... Read moreh this terrible “company,” I can assure you it is not worth the headache!! Absolutely do not use, and feel free to spread the word of the unethical business practices of Excel Design Group.