SWEPCO Customer Service Number

Are you looking for the SWEPCO customer service number? SWEPCO is the Southwestern Electric Power Company. Are you sitting in the dark? Do you need to report an outage? Perhaps you need to pay your bill and can’t find the pre-printed envelope. Read on to find the best way to contact SWEPCO customer care.

SWEPCO Customer Service Number

The primary customer care number is 888-216-3523. Ask a question, leave a comment, or report a problem with this customer service number.

You need to call before you dig. Call 811 to have the area marked before you dig.

Do you live in East Texas, Louisiana, or Arkansas? Call 888-218-3919 to report safety hazards and outages. Call 888-216-3523 for all other customer service issues.

Do you live in North Texas and the panhandle? Call 866-223-8508 to report safety hazards and outages. Call 800-723-7430 for the customer operations center if you live in that hour.

SWEPCO Email/Contact Form

If you are unable to talk on the phone, send a contact form. It is located here: https://www.swepco.com/contact/. Include your account number and indicate if this is a personal or business account.

Are you unable to talk on the phone, but you need to report an outage? Fill out this form: https://www.swepco.com/outages/report/. You will first be asked if the outage is the result of a safety hazard. Next, you will find and verify your account. After you provide details, you will be done reporting the outage.

Are you a builder and need temporary electrical service at one of your job sites? Fill out this form: https://www.swepco.com/builders/TemporaryService.aspx. Include written directions to the location plus your federal ID and DUNS number. SWEPCO also needs to know if the service is overhead or underground and the approximate distance from the nearest transformer.

Click here to log into your SWEPCO account: https://www.swepco.com/account/service/MeterReadingSchedule.aspx. From here you can read your meter to determine the exact amount of energy usage. You can also see how much you owe and make a payment. Do you need to stop service? Do so from your account. Sign up for account alerts and communication preferences after you log in as well.

SWEPCO Social Media Accounts

Customer service is also available through the company’s social media accounts.