Relay™ Water Filtration Pitcher

CamelBak® Relay™ reinvents home water filtration with a unique Double Filter Technology that allows you to filter at the speed of your faucet. The innovative double-filter design removes chloramine, chlorine, taste, and odors twice—every time you fill and every time you pour. Made with plant based activated carbon, each Fresh™ Filter lasts twice as long as the leading competitor—up to four months. With its spill-proof locking lid and space-saving design, Relay goes from your faucet to your fridge in a snap. It's so fast and easy, you’ll discover all kinds of new uses for filtered water, from making your morning coffee to washing fruits and vegetables. Learn more at relay.camelbak.com. 10-cup (80oz) capacity. Dishwasher safe (top rack).

CLEANING THE RELAY
The Relay system can be washed by hand or in a dishwasher. If you use a dishwasher, use the top rack of the dishwasher and avoid high-heat settings like “sanitary clean” or “heat boost” which may distort plastic components. Never wash the filter with soap or place in a dishwasher.

FAQ

Do I need to clean the pitcher before first use?
Before first use, we recommend that you disassemble all CamelBak Relay components, except the filter, and wash them with warm water and soap. The filter should be pre-rinsed according to the instruction in the user guide. Never wash the filter with soap.

Is CamelBak Relay dishwasher safe?
All components of the CamelBak Relay are dishwasher safe, excluding the carbon filter.

How do I clean CamelBak Relay?
The Relay system can be washed by hand or in a dishwasher. If you use a dishwasher, use the top rack of the dishwasher and avoid high-heat settings like “sanitary clean” or “heat boost” which may distort plastic components. Never wash the filter with soap or place in a dishwasher.

Do I need to clean the Fresh Filter?
Other than the initial pre-rinse before first use, the filter does not require cleaning. If desired, you may rinse the filter with cool clean water.

What if I accidentally washed my Fresh Filter in the dishwasher?
If you accidentally wash your Fresh Filter in the dishwasher, we recommend that you discard it and place a new Fresh Filter in your system.

I ran the Relay pitcher through the dishwasher and now the latches are too tight (or too loose).
The heat of the dishwasher cycle can affect the stiffness of the latches, and this is normal. The flexible gasket material provides reliable sealing while allowing for variation in latch tightness. If you are having trouble opening tight latches, it helps to place a finger under the corner of the latch to open it.

A component in my pitcher is broken or doesn’t work. Can I get a replacement?
Relay is covered by our Got Your Bak Lifetime Guarantee. Contact our warranty department for assistance. If you just need to replace your filter, these can be purchased here at camelbak.com, Target and other participating retailers. On camelbak.com you can even purchase a filter subscription and we will ship Fresh Filters to you on an interval that you determine.

Can the Relay pitcher be stored in the refrigerator? How about the counter?
Absolutely. The compact design of the Fresh Filter means Relay is smaller overall than competing 10-cup pitchers (without giving up any water volume), so Relay fits in more places in your fridge.

Can I put fruit (lemon slices, etc), drink mixes, etc in my pitcher?
CamelBak Relay is designed and intended for use with water only. Anything other than water in the basin will pass through the outlet filter as it pours, taking away the flavor and potentially reducing the life of the outlet filter. Anything you want added to the water should be put into the glass or bottle that you’re pouring filter water into.

Is the CamelBak Relay microwave safe?
Do NOT microwave your CamelBak Relay. The lid contains a magnet that is not microwave safe.

I received the Camelbak Relay Water Filtration Pitcher several weeks ago to give it a try and see what I thought about it. The four things I tend to look at are as follows....Read complete review

I received the Camelbak Relay Water Filtration Pitcher several weeks ago to give it a try and see what I thought about it. The four things I tend to look at are as follows. 1. Taste I have filled it up about every other day since I received it for about 40+ refills so far. The taste has been clean and fresh on everyone, I have noticed in other kinds the taste is not as good. I also use the water in my CPAP or Sleep Apnea air machine that requires filtered or distilled water. 2. How long does it take to fill/filter the water? When filling the pitcher it is as fast as filling a regular water pitcher so you are not stuck standing at the sink waiting or doing a little bit at a time until it is full. I contribute the quick filling to the 4 sided hole the water goes throw to the main filter for the first time. The second filter is sized well and separate from the large filling filter for the pouring into whatever you are drinking out of.3. Ease of use Once you do the initial cleaning and filter prep the system works without a hitch just make sure the gasket is properly placed when locking the latches. The weight balance and handle design add to the comfort and ease of use.4. Cost When looking at the cost of bottle water in a case or by the gallon you cannot beat the price of the pitcher. Now to the countless water bottles you keep out of recycling or landfills just adds to the positive green affect the system provides.

VS

Most Liked Negative Review

JUNK!

So disappointed! After less then 1 month this thing barely filters! What waste of money!

So disappointed! After less then 1 month this thing barely filters! What waste of money!

I have been using the camelback for a few months now and water from the water has become the household standard. The water tastes fresh and always looks clean. The camelback is also the perfect size - large enough to hold enough liquid that it doesn't constantly require refilling but compact enough to fit nicely into the refrigerator. And best of all... I have not seen any of the black specks that would inevitably begin floating around in water filtration systems that I have used in the past.

My husband and I were unsatisfied with our previous two filter pitchers of other brands. We filter drinking water daily (for us and our dog), and we were having to refill the other pitchers several times each day. Since we have other Camelbak products that we trust, we were thrilled to see this new addition, but we were skeptical that it sounded too good to be true. Nevertheless, the Camelbak Relay is everything the marketing and good reviews said it would be: double or more the capacity of the other brands, longer filter life, and better and faster (SO FAST!) filtration. We're very happy with this purchase and would gladly buy it again. We likely WILL buy another for the basement mini-fridge.

(It doesn't seem worth mentioning, but the ONLY thing I would change about this product is the handle. Don't get me wrong; it's sturdy and has a comfort grip. I simply find that it's at an odd angle for pouring compared to the spout. The water doesn't come out until the pitcher is parallel to the counter and my hand is almost upside down-- little weird, but with all the pros, I'm okay with it.)

I received the Camelbak Relay Water Filtration Pitcher several weeks ago to give it a try and see what I thought about it. The four things I tend to look at are as follows. 1. Taste I have filled it up about every other day since I received it for about 40+ refills so far. The taste has been clean and fresh on everyone, I have noticed in other kinds the taste is not as good. I also use the water in my CPAP or Sleep Apnea air machine that requires filtered or distilled water. 2. How long does it take to fill/filter the water? When filling the pitcher it is as fast as filling a regular water pitcher so you are not stuck standing at the sink waiting or doing a little bit at a time until it is full. I contribute the quick filling to the 4 sided hole the water goes throw to the main filter for the first time. The second filter is sized well and separate from the large filling filter for the pouring into whatever you are drinking out of.3. Ease of use Once you do the initial cleaning and filter prep the system works without a hitch just make sure the gasket is properly placed when locking the latches. The weight balance and handle design add to the comfort and ease of use.4. Cost When looking at the cost of bottle water in a case or by the gallon you cannot beat the price of the pitcher. Now to the countless water bottles you keep out of recycling or landfills just adds to the positive green affect the system provides.

Let me preface this by saying I have NEVER been a pitcher person: I found them cumbersome, too slow for my patience, and difficult to pour without spilling. Just didn't see the point...I received the CamelBak Relay as a gift, and started using it just as a favor to my friend (I admit to internally sighing and rolling my eyes...) AND NOW I AM POSITIVELY HOOKED!!! 1. The Relay filters so fast, it's incredible! 2. I drink more water, because I have so much fun filling it...3. The water tastes great4. It pours so easily that I am even capable to hit the glass before my first cup of coffee, LOL - kudos to the designers!!!5. It looks really sleek and cool6. I finally don't have to drink the filtered water from the fridge anymore - since i now have a solution for room temperature water (which I prefer).

The CamelBak Relay Pitcher is sleek, easy to assemble and easy to use. My tap water tastes like spring water now. I use the pitcher every day for drinking water and cooking water. It is convenient and good for the environment.

The Relay is so convenient to use, both in the house and on the road. I am confident I am drinking well-filtered water. It easily fills my water bottles, cleans simply, and helps me keep track of the amount of water I am drinking.