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Robert's Review

Service

Will Recommend

Total Experience

Robert L.

San Antonio, TX

09/20/2016

Dominion Design & Integration

UNACCEPTABLE in every way !!!!!!!!!!!

Customer Service, Follow through, and overall communication are POOR to say the least. There is no clear understanding on how these guys work. It is a "shoot from the hip" program and Chad in particular goes off in explaining STUFF that has no clear explanation or meaning. I have gone as far as calling the Owner and no resolve has been given. These guys are a Circus !!!!!!!!!!!

comments

Robert, we are very sorry that we did not perform to your expectations. Servicing a complex system like yours that we did not install can prove challenging, especially after a lightning strike caused extensive damage. We should have set more realistic expectations up front.