ITIL Lite

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ITL Lite is aimed at encouraging organizations to adopt ITIL V3 by selecting and implementing key ITIL V3 components. For many reasons not every organization can adopt the whole of ITIL V3. Therefore, the publication explains which components are essential and explains how to select the appropriate components for implementation. The title is based around a project template to help readers prepare their own project. Ideal for those departments whose budgets have been reduced but who still want to improve key processes and functions.... Example of process transmission and activity actions Work instruction
components Work instructions example Control ... categories example Category
to publication template Component categorization action plan Component
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Title

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ITIL Lite

Author

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Malcolm Fry

Publisher

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The Stationery Office - 2010

ISBN-13

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