TELECONFERENCING

"While the traditional teleconference has evolved, simplicity and ease will always be our number one priority" - Jeff Downs, CEO

What is it?

From internal meetings to large scale international announcements, the teleconference has always been the ‘go to’ collaboration tool for organisations wanting to meet at a distance. Over the years the internet has introduced many alternatives that all aim to cut down on travel costs and improve the way businesses operate. And while they have contributed to enhancing point to point communication, it’s hard to beat the ever reliable and easy telephone.

At Redback we believe that every teleconference, large or small, is a reflection of your brand. It’s for this reason that we’ve created customisable solutions, state-of-the-art technology and the best Australian support team in the industry. Add to this the most competitive rates in the market and you’ve got yourself more than just a supplier.

Day to Day Reservationless Teleconferencing

Simply provide your attendees with a pass code and the relevant dial in number – local, national or international.

✓ Mute/un-mute participant lines

✓ Dial out to participants in 5 simple steps

✓ Record each call and download files

✓ Add reference numbers or billing codes

Large Scale Operator Assisted Teleconferencing

Important updates, shareholder announcements or AGM’s – let our dedicated local team manage your next call.

✓ Dial out to conference participants

✓ Capture data + conduct roll call

✓ Introduce topics and speakers

✓ Conduct Q&A Sessions

The Redback Account Management Portal

Track, manage and report on every call you make – our AMP is entirely unique to the industry.

✓ Create, delete and edit users in real time

✓ Customise individual conference settings

✓ View and download daily usage reports

✓ Access, download and host recordings

Communicate with a distributed workforce

“The bundled web conferencing has been great. At first I was a little sceptical because we all use such a range of devices; but we haven’t missed a beat. We all tether from our iPhones and if we need assistance it’s a direct call straight to the Redback local support team – the tool has allowed us to meet visually which has really improved our meetings across all departments.”