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Kate D

Newcastle, Australia

4613

Excellant Accomadation

Arriving at Horizon Patong; We were not expecting good things as there were recently mixed reviews on trip advisor. What a pleasant surprise when firstly - staff were authentically friendly, rooms clean and all equipment working. We arrived at 2am and after travelling for 2 weeks prior and a 12 hour plane trip on this day, to have great staff , cleanliness and working fixtures immediately, was fantastic. We stayed for 5 nights and found no problems at all . Staff went out of their way to ensure we were happy with everything and anytime we did request something, it was carried out quickly, efficiently and with a friendly manner. Thanks to all staff , and to all managers and supervisors of all sections, your teams are a credit to you all. Thanks again for helping to make our Family holiday an awsume holiday :) Cathie R, Steve, Tahlia & AlexMore

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Room Tip: We had the family superior room, just ensure staff know if you have adult children, as it is only 2 Queen beds, but we were accomodated to our satisfaction with a extra single bed. Pool rooms as with most hotels and resorts are noisy due to guests being constantly in the pool.

Stayed: April 2014, travelled with family

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Ask Kate D about Horizon Patong Beach Resort & Spa

Thank Kate D

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Spent 8 nights at the hotel and couldn't complain about a thing, what ever we asked for we received, clean rooms and nice restaurants, walking distance to shopping, night life, beach and restaurants, will come back again

Stayed: April 2014

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Ask Vicki L about Horizon Patong Beach Resort & Spa

Thank Vicki L

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

From the moment we signed in to the moment we left, we were treated with a smile and magnificent service. From the front desk to the pool staff to the housekeeping personnel, groundsmen and the catering staff...they were all magnificent in their respective roles and made us feel most welcome.

Room Tip: The rooms adjacent to the adult pool are magnificent as you have choice of ground or first floor. The whole complex is quiet even though there are facilities for the kids(who are soooo well looked after)!!

Stayed: March 2014, travelled with family

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Ask Steve H about Horizon Patong Beach Resort & Spa

Thank Steve H

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

After a huge road trip around Thailand we opted to stop in Patong. We had previously stayed at The Horizon resort and spa in januauary this year so we knew that we could get a room with two queen beds as we were traveling with out three year old and four year old children. Being end of March rooms are pretty easy to get. The staff all remembered us from a few back which was lovely room rate was 3000฿ per night including breakfast. We were also giving 800฿ worth of spa vouchers. It's a small resort with two swimming pools , rooms are clean and ours had two queen beds. Short walk to the beach. Only down fall was the pizza / pasta night. The restaurant is an award winning Indian restaurant so order Indian not pizza /pasta. Breakfast is lovely and the staff are great. I used one of the vouchers for a spa treatment so worth it . We will go back again.

Stayed: March 2014, travelled with family

Ask Fiona F about Horizon Patong Beach Resort & Spa

Thank Fiona F

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Hotel was GREAT! Most friendlyest staff and all needed services including great breakfast.Stayed there two weeks and enjoyed the time that I spend in hotelfacilities. If you want to stay whole holiday in your hotel you are propably looking something else.... For me it is was like "home" where I stopped to sleep and spend few relaxing days at the pool. Close to everything!I'll be back!

Room Tip: It really doesen't matter! Some of the rooms are located just beside the pool just few meters.

Stayed: March 2014, travelled with friends

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Ask SamiL L about Horizon Patong Beach Resort & Spa

Thank SamiL L

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC