Support

Tranquility is having the support you need when you need it

As a Basho customer, when you need support, you’ll be working with engineers like yourself who speak the same language and share the same goal – making your installation a success. These experts have extensive experience running, tuning and analyzing Riak installations, and are always there to help you whether something unexpected happens or you need help optimizing system performance for a new application.

Expert support from our Client Services Engineers is available for all Enterprise licensees.

If you are just getting started with Basho open source software or if you are a more experienced open source user facing challenges, you can get community support via the: