South Beach Smoke Consumer Reviews

The following are consumer reviews that have been submitted to Puffweb.com. If you would like to see an expert review, read Dan’s South Beach Smoke Review.
Visit the South Beach Smoke Website to check out their starter kits.
If you would like to submit a review, fill out the form at the bottom if the page!

Latest South Beach Smoke Consumer Reviews

great product

“I have been a customer of South Beach Smoke for a little over 8 months. I was actually pretty happy with them but just recently had my battery upgraded to the new supermax battery they just introduced. Wow – is all I can say. The term “night and day” is often used but this really was night and day. There is so much vapor now and its so much easier to draw. The vanilla flavor (which is what i use – i know girly) actually tastes better as a result of the new battery. I was happy before but I am head over heels with south beach smoke now. What a great product.”

Lasts for me

“I have to say, I’m truly pleased with this product. I got it two weeks ago – and a pack a day smoker – have only had to change the battery once and the cartridges twice. I’ve tried other brands and am pleased that things have gone so well with South Beach Smoke. If things continue this way, I may have finally found my solution to quitting smoking.”

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Amanda Hargrave

Weird taste

“Just received my South Beach Smoke Deluxe set today. Overall the brand has gotten very good reviews, including, of course, the review on this site! This is my first time using an e-cig. There is a lot of vapor, which is great. I ordered the “light” cartidges since I normally smoke Marlboro Lights. I have to say the 12 mg cartidges are pretty strong! Still no big deal, I take smaller puffs.\r\n\r\nBut I’m having difficulty reconciling myself to the taste. This tastes nothing like a cigarette to me. The taste is vaguely sweet — so much so I had to check the pack of cartidges to see if I’d inadvertantly ordered the vanilla ones. Nope, I have the tobacco cartridges, which is exactly what I ordered. Inhaling the vapor is fine, but exhaling … whew … the taste is just so … unpleasant.\r\n\r\nMaybe this is normal for an e-cig? I know I shouldn’t expect it to taste like tobacco … there’s no tobacco in there, just a flavored liquid. Maybe I should just order the vanilla cartidges, or the menthol ones, and that would take care of the problem (or at least mask the weird after-taste)? Or maybe I’m just asking for too much from an e-cig?\r\n\r\nI’ll keep at if for the next few days, if I still can’t stomach it I’ll send the kit back to South Beach and maybe try another brand. Having tasted this one tho, and it’s one of the best, I’m not sure I’ll have any different experience with a different brand. I guess we’ll see! Four stars for quick shipping, a lot of vapor, easy set up, money-back guarantee … but no stars for taste”

Inconsistant

“Just my observation, the cartomizers that came with the kit had a nice flavor and worked for me. The next two shipments of cartomizers came in a vacuum sealed bag and the first on left a bad after taste, and the second one had a oily smell right out of the box. It could just be the way they package the shipments, not planning on ordering any more carts for awhile.”

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Gary

Carts are fine

“I don’t know about these people saying they got bad cartridges, I have been ordering from South Beach every month and have never got a bad cart in 6 months!\r\n\r\nYou have to remember, you need to keep the cartridges sealed until you use them, if you unseal them, and use them later, they can dry up.”

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Joshua

I like the look

“I bought a Joyetech vaporizer a few Months ago which works great but felt a bit out of place when using it in public due to its size and unconventional looks. Hence I recently ordered the South Beach ultimate starter kit and received this yesterday. I have to say my initial impression is very positive as it is as least as good as my Joyetech in all aspects while being much more discrete for public use.”

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Klaus

Very happy

“I purchased the SB Smoke kit based on recommendations of various websites. I’ve had it for almost a week and I am very satisfied with the product. I have tried 2 other high-end brands, and I like South Beach the best.\r\nThe goog news is that I have almost eliminated regular cigarettes and very close to totally eliminating them. I have been smoking between 1 to 2 packs per day for over 30 years and I thought I would never be able to quit. I’m down to about 3-4 cigarettes per day over the past week and as I write this, I have yet to smoke one today. It also helps that I ran out, but I’m not freaking out and not in a hurry to go buy a pack.\r\nI’ve been using the tobacco full-flavored carts and it does have a different taste to it. It tastes a little sweet, but it is not bad once you get used to it. I feel very satisfies after about 10 puffs, and the product is very realistic.\r\nI would highly recommend this product to anyone who wants to quit cigarettes”

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Reynaldo Pena

Customer service sucks

“I have been smoking southbeach for about a month.\r\nGreat taste, Good vapor, poor shipping. always out of stock.\r\nI even tired overnight shipping, I waited for 3 days, and all I got was an apology.\r\nSomething extra would have been nice; that’s good customer service.\r\nMake your custormer’s happy. Especially if they have not switched companys!!!!!!!!!!!\r\n\r\nthanks….”

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Yvette

Burns out

“I just bought the starter kit last weekend and it seemed great at first, until the cartridges started to quickly deplete faster than any other brand. Even with their new battery, it still seemed to burnout after about 2 hours, more often than not, not even using it. The worst part about it though was the cartidges heating up as you hit it, they would burn your lips if you took too long of a drag. Switching to BullSmoke tomorrow (:”

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Ethan

Good customer service, batteries not so much

“I’ve been with South Beach Smoke (SBS) for almost a year now and am pretty impressed. I started with their Premium Starter Kit but didn’t really like it. You didn’t get a good draw from it and it ran out so quickly. So I contacted the manager (I go right to him if there’s an issue) who told me I could keep it and pay the difference for a Deluxe Kit and receive one of those. Good deal!\r\n\r\nThe Deluxe kit is so much better. A thicker, clean draw and the vapour production is better overall. I have had some battery issues, however. A couple of times the batteries have stopped their self-cleaning cycle, resulting in a dirty, impaired taste during smoking. However, SBS have a lifetime guarantee and they were quick to send me free replacements for both batteries and the wall charger unit.\r\n\r\nOne month my standard order of 15 cartridges were running out very rapidly (at one point I smoked two carts in a day, when one would normally last two or three days!). I contacted Matt and explained the issue, who sent me another pack of 15 absolutely free – on top of that, he overnighted them for me, instead of making me wait the 3 or 4 days it would normally take. That alone would have set me back over $40!\r\n\r\nMy only niggles with SBS are mainly that the batteries don’t last very long between charges. Their new 16mg Tobacco flavour has also decreased in taste. The older 16mg Tobacco cartridges from earlier last year were rich and tasty; their new ones don’t taste much like Tobacco. That could just be me, though, so put that down to personal preference. The 12mg Tobacoos appear to be unaffected, at this time. Furthermore, just recently they have been selling out of product faster than expected and have sometimes failed to let customers with outstanding orders know. This appears to have improved due to Facebook feedback, however, so kudos to them.\r\n\r\nNot once have I been let down by them. They are a fairly new company, and things will arise. They have dealt with every single issue of mine quickly, professionally and competently. When a company-specific issue has come up (like the backorders), they have responded to customer feedback rapidly. They will replace defective hardware for free, for life, and stand by their products.\r\n\r\nI cannot recommend SBS enough. They are a great company who are quick to help you out.”

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Gavin

Disposables are awesome

“I tried Blu cig and V-2 cig disposables before and the SBS is certainly superior to their disposables. Keep in mind I have only tried Blu cig and V-2 cig disposables so we’re compairng apples to oranges. However, it took much research and deliberation but I finally chose SBS over those two because of the reviews, pricing and warranty.\r\n\r\nFirst off, I didn’t just order the kit but I ordered the personal charging case and an extra standard battery. I ordered the extra battery and case because I expected to have an issue with the battery not lasting all day but that hasn’t been the case. Both the battery and one deluxe cartridge last me more than one day. However, I did expect the cartridges to last a little longer. Even still, I’m only spending about $2/day where I was spending $6/day smoking real cigs. All my batteries and charging case seem to be working well and hold a charge.\r\n\r\nThe only design flaw I see in the product is the charging case doesn’t have space for a spare battery which has you toting one around in your pocket. I ordered mine with menthol which is quite good compared to Blu cigs menthol. V-2′s menthol was good but left an aftertaste in my mouth. Neither Blu cigs nor V-2 produced as thick a vapor. They could also offer more flavors (which they say they are working on) . V-2 offers more flavors. I ordered some vanilla and cherry which are en route now as I write this review. I ordered some chocolate too but they were out of stock.\r\n\r\nSpeaking of vapor, I ran into a problem smoking e-cigs. I found the vapor from all of them, especially SBS’s thick vapor, irritated my throat and lungs. Since I read that vapor nicotine is absorbed better in the oral and nasal mucosa while nicotine from a real cig is absorbed better in the lungs, I started not inhaling at all and just take the vapor in my mouth and blow it out my nose. This works quite well to get my nicotine fix and is an even better way to enjoy the taste, smell and flavor of the vape. Works for me.\r\n\r\nI also think their website could be more complete with more info. I found myself calling customer service half a dozen times before oredering with questions that could have easily been answered on their website. However, customer service is great! They answered all my questions (even though they got one question wrong – the lack of an extra battery space in the personal charging case) and even righted the back order issue right over the phone. All I can say is…So far, so good!”

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Carl

Batteries work for me

“A lot of companies fail when it comes to their batteries. I have used most of the different ones on the market, and have come across ones that are not powerful enough, or they are too powerful and die out too fast. Some can’t produce a thick enough vapor, some don’t connect to the atomizer well, and it’s a really frustrating scenario if you are just looking for a solid electronic cigarette! Thankfully, after being referred by my friend, I tried south beach smoke e-cigs. Their batteries are the best available because they are lithium ion, and they are constantly updated to make sure they stay on top of the technology. They make smoking without cigarettes a very good experience.”

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Bob Cantwell

Pretty happy right now

“I live a very active life, and am always hustling and bustling. Smoking cigarettes was becoming a major burden in my life because it was always a process to stop what I was doing, exit the building to smoke. Even in my own house I couldn’t relax totally because I choose not to expose my family to the smoke. E-cigarettes seemed like a no-brainer, and they really are far more convenient. They make my life so much simpler, and easier; smoking is enjoyable again. I don’t feel like a leper anymore”

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Kyran Scott

South Beach rocks!

“I am so happy that I tried electronic cigarettes. It’s made my life better having an alternative to cigarettes, and I really feel the difference. I don’t have a smoker’s cough any more, and the nicotine stains on my teeth have faded drastically. South Beach Smoke is such a great company; they have a great customer support staff, and they work so diligently to please their customers. I speak from experience!”

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Anna Sourbry

Very dependable

“It’s great that finally an electronic cigarette company got it right. The concept of these things is great, but most brands can never get it all together. I was surprised when I tried South Beach Smoke, because the other kids I had used before always had something wrong. Most of the time, the batteries don’t connect well to the atomizers or cartridges. SBS nailed it, with really well-working products, and the best flavors. I love how dependable they are!”

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Steve Simms

Love ecigs!

“Having children means that everything I do revolves around them. I had to quit smoking because I knew I was setting a bad example for them. Even though I never subjected them directly to my second hand smoke, going electronic was just the right thing to do. My husband got me a starter kit as a gift, and I was really amazed! I am smoke free now for 3 months, and I haven’t felt better!”

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Luife Larrea

Get the big kit!

“I have been a South Beach Smoke user for more than a year, and have always been really happy with them. When I heard that they were releasing a new line of disposable e-cigs, I could not wait to try them! I have an Ultimate Plus starter kit, and it is the best kit you can possibly have. I wanted disposables just for those times when I am seriously on the go and need things as simple as possible, like a last minute business trip a had to take a few weeks ago. They are amazing, and very comparable to their reusable line. I’d totally recommend them!”

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Daniel Hannan

Batteries only good when new

“When I first received and was using this e-cig, it was great! As time as gone on, I’ve had it for 5months now, I am disappointed. Although, they have a life time warranty on the batteries, it is only if you are a member of their monthly auto ship. After about 3 months, I noticed that the batteries didn’t hold a charge for very long, about half the time as when they are new. Then I had a battery stop working. I have another battery that recently is failing as well. The company did replace the one battery, but there shipping time is about 1 1/2 weeks, so that was a problem. The batteries also get “clogged up” they do improve if you take a pin and clean them out, but still seem to decline in battery time. The customer service is great and they do make things right when you call. It is, that I don’t like the hassle of having to call and have to have things replaced…I want them to last. I am seriously considering changing e-cig brands. Maybe trying the V2.”

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J. Austin

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