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1.

If you have already taken your problem to court, we cannot provide help or assistance.

Does your problem have a cross-border component?

Yes

No

We can intervene only when two countries are involved, e.g.:

For individuals: when moving to another country or coming back to your own country after having lived / worked in another country;

for businesses, when establishing, providing services or selling products abroad.

Yes

No

We can intervene only when the problem is caused by a public authority â either in another country
or in your own country if you need to comply with administrative requirements in a cross-border context.