We have a problem with a Plesk backup. We have about 300 domains, the scheduled task starts 23.30 and takes about 16 hours and thats not normal. Before it took about 9-10 hours for 'All configuration and content' and that was too long, so we set up for 'All configuration and content except mail'. It worked for a few days and then it started to take 14 - 16 hours for a server backup. We use Plesk 11.5 on CentOS 6 64bit.

All current websites on the server seem to work fine any new subscriptions we cannot get working at all.

We can connect via FTP to new sites SOMETIMES - just cant get directory listing. When we can connect and get into a directory it slows down.

In Active mode:Command:MLSDResponse:425 Unable to build data connection: Connection refusedError:Failed to retrieve directory listingβInstall Wordpress via the Parallels panel it loads and says it is all there, just can't log or display any pages. The default Parallels page is displayed.

Upload a html page via the File Manager in Parallels and it displays the default Parallels page.

After upgrading to Plesk 12 the FTP connection has become very slow. Mode Security, Fail2Ban and Plesk Firewall have been enabled, the security is set to force sFTP and maximum security and in /etc/proftpd.d/ a conf file has been added to set the passive ports that have been opened in the Plesk Firewall (60000 to 62000)

I've been having a few issues with the control panel navigation is running slow even though I have heaps of resources available and free. The server is located locally and have no problems surfing websites attached to the same server.

When I login as admin, it can take 25 seconds to load into the first screen.

We are seeing intermittent slow responses from SMTP on a RHEL6 server running Qmail on Plesk 11.5. The response is being measured from a remote Zabbix server.

The response time seems to be slow (>10s) for a period of 2-3 minutes and then returns to normal (<1s). All other services continue to be ok during the period of slowness.

The server_args line in /etc/xinetd.d/smtp_psa already contains "-Rt0" and all the DNS servers in /etc/resolv.conf are resolving properly.

From looking at the maillog file the server was receiving about 35 SMTP connections a minute at the time of the slowdown. We have the server configured to use 2 x RBL's.

I wonder if we are hitting a limit on the maximum amount of SMTP connections. The file /var/qmail/control/concurrencyincoming does not exist so, according to the Qmail manual, there shouldn't be a limit on the number of incoming SMTP connections.

In the last few days the responses from Plesk's XML API have been extremely slow. It's now taking an average of 45 seconds to handle an XML API request where it used to be more around 5 seconds. What would cause that? What service handles these requests on the server so I can try rebooting it?

I installed on it Ubuntu 12.04 LTS and I noticed that the overall system is very slow in responding. I tried to search about that in the internet and I found some articles talking about how to make Ubuntu 12.04 LTS run fast I applied all what they said including download LXDE desktop environment and then nothing different in the system response time.

Then I need to develop some android applications so, I download Android Studio (Beta) 0.8.6. The problem became worse than before whenever I tried to open the Android Studio the screen is frozen for some minutes then it took time to download the projects and initialize the work space also, when I tried to move the cursor he is move very slowly. When I tried to run my first application on the AVD it took three hours and still not run yet.

I delete the Android Studio and install it again several times, I was trying to solve the problem but still nothing change.

I`ve got a problem with plesk when hosting Wordpress, when using Wordpress navigating between the pages (front-end and back-end) server time seems to be 15 sec.I`ve checked CPU usage and that stays under 5%.

When I install Drupal or Concrete5 or any other application that uses PHP with MYSQL it runs very fast.I`ve already fine-tuned PHP / Apache2 / Nginx & Mysql to get the max possible performance out of it.

If I move the PLESK VM to the SSD datastore it makes no difference.Again, the problem only happens when i`m installing Wordpress..I Also did a manual install of Wordpress, same issue..I`m going to try the older version of Wordpress (3.9) so see i`m having the same problems..Using the latest plesk 12 on Ubuntu 14 with trail license at the moment.

Today, without any change on the server side my single running website on my server started running low. After checking the running processes I realised I have these 8 processes running with high cpu load something that didn't had before.

I've got 25 domains on a Virtuozzo/Plesk8.6/CentOS5 VPS. Each domain has one up-to-date install of WordPress, most have very little traffic (average 200mb per month), maybe 2 domains get 5-7gb traffic per month.

I monitor port 80 connections and rarely see more than 10 at a time.That should in my opinion be no problem at all for a VPS with 768mb guaranteed ram and 2.4ghz cpu. I've got 30gb hard drive spare too.

But.... about 8 or 10 times a day it grinds to a complete halt: server load at 500-1000%, sites timing out, plesk takes 3mins to load, often I can't even connect with SSH, and the plesk web server, apache

80 seconds sounds like a huge amount of time for a MySQL insert to me! Does anyone know if this is likely to be the cause of my trouble? Some problem with Plesk and the database? Or could it be something else?

I'm not a direct client of Leaseweb, but it's not a secret that my domain is pointing at their servers.

I purchased a shared hosting plan from a reseller and since more than 43 hours my domain is down! My provider (the reseller) said he's waiting for Leaseweb support... according to my informations, in more than 24 hours they just made a reboot of the server!

I'm really bored of waiting with no chance of intervention! My provider says he can't do anything from his side, i can't contact Leaseweb cause i'm not a client... please, help, what can i do?

My host is experiencing "issues" with my WordPress. It keeps going above their upper limit of open MySQL connections. So, while I am diagnosing it, I need to restart the server every few hours to avoid it going down.

I am getting increasing frustrated each day as I went from shared server to shared server and now I'm on a VPS and my server is typically down 2-5% per day. Is this normal? Is it to much to expect 99% uptime?

Web apps, as joomla show articles with a -2 hours time difference, or even webmail clients like roundcube are showing a wrong time when an email arrives. It seems this apps are not picking up the server time.

Both things (joomla and webmail) should use the configured server time.

I know Joomla can be fixed using the time zone option, and webmail too.. but in a server with over 300 websites, there are many joomlas installations and even more mailboxes...

I currently run a business that has 125 to 150 domains, with 150GB worth of files and databases.

Right now my business is hosted on Hostgator. The files and database are not 100% protected if a hard drive crashes. I Found www.mosso.com and they take all my hosting problems of 100% uptime and backups away, but they also create a few because I don't get command line access to a server.

We use GIT to manage the upgrade and development process of the application, so we need command line access.

My question to you is:

How do you handle this backup issue?

If I can take my focus off of making sure there is 100% uptime and backups if something crashes automatically, I can grow my business much faster.