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Webinar – Working with Troubled Members

10/24/2012

When:

10/24/20122 p.m.-3:30 p.m.

Registration Information

Online registration is closed.

Details

Once a member begins to have financial problems, the credit union needs to effectively communicate with them and help them find a successful conclusion to their loans. The credit union must understand all the work-out options available and how to effectively use each one. This webinar will teach participants successful techniques for early identification of problems and intervention that focuses on member service and creating a workable solution to a delinquency. Highlights include:

While credit unions are encouraged to use the webinar to train multiple individuals at once, the credit union will be charged for each computer connection that uses its login code. Participants will receive login instructions and handout materials via email prior to the webinar. In addition after the session, registrants will receive a CD-ROM.