FAQ

How can I get a copy of your newscast?
We use Gene Stewart Pro Video. You can get your copy of a missed newscast by calling: 870-698-0929 or 501-455-0929. When calling to get a copy, it is helpful to know the date and time of the news story and channel.

How do I submit photos?
E-mail or send your picture via text message to ipix@kfsm.com.

How do I submit a photo for Mug in the Morning?
Go to our Mug in the Morning page by clicking here. At the bottom of the screen you’ll see a place to Upload your Photo. Submissions must include a physical address. NO P.O. BOXES! We are unable to ship prizes to P.O. Boxes. Submissions need to include a full name as well. Remember to submit your photo! Click here for official Mug in the Morning Sweepstakes Rules.

How do I win Mug in the Morning?
Our meteorologists select one winner every day. You do not need to meet certain criteria to win, just an awesome eye-catching photograph!

What do I win?
If you are selected as winner of Mug in the Morning, you will receive a 5NEWS Coffee Mug and a coupon for free digital photo prints from Bedford Camera and Video.

How do I get my prize?
If you are winner of Mug in the Morning, your prize will be mailed to you by Bedford Camera and Video.

Can my class tour the station?
KFSM tries to accommodate school tours. We are typically available for tours from 9:30 a.m. to 11 a.m., Monday through Thursday. No tours are available on Friday. The group should be limited to 25 students and at least two teacher should be present. Click here to submit your request.