Re: Registrant Approval Email never comes

Thank you for the response. Odd situation as once submitting the auth code the request should be finalized. Would you mind checking the status of the transfer in the Pending Transfers page and let me know what the status says.

Please navigate the following:

1) Log into your account

2) Click My Products at the top menu

3) Where it says Domains click Manage All

4) At the top menu click Domains

5) In the drop down click Transfers

6) Click Pending Transfers in

*Click to Enlarge photo

Here you will see a status that will either say processing transfer or authorization code needed or something along those lines.

If the status says processing and to the right you should see your admin email address for the domain. If this is the case than the transfer is going through and you won't have to submit the codes. If you see something else please contact our customer services department so that we may review the concern.