Store Reviews

Please Tell Us What You Think Of Our Organization

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For Store:

Overall Rating: 4.9 stars - 304 reviews

By:
A Smith from Arlington HeightsDate:
May 20, 2019

Page Rating:
(5.0/5)

Comments: Worked with Steve- told him what I wanted and upon answering several questions was shown several flooring options that were all perfect. Was out the door with a done deal in less than 30 minutes. Professional, friendly, and very knowledgeable. Wonderful experience. Order #451730

By:
C Hanselman from Arlington HeightsDate:
May 17, 2019

Page Rating:
(4.5/5)

Comments: Steve was knowledgeable and pleasant to work with in picking out my new carpeting. I look forward to a flawless installation.

By:
B Szeliga from Arlington Heights, ILDate:
May 1, 2019

Page Rating:
(5.0/5)

Comments: I purchased carpeting from Steve at the Arlington Heights store. Steve was professional and great to work with. He does not pressure you. He is very knowledgeable and a product expert. I highly suggest you give Olson Rug and Steve a visit if you are needing carpeting.
451499

By:
L Preston from Arlington HeightsDate:
May 1, 2019

Page Rating:
(5.0/5)

Comments: Many flooring options are available, almost too many. Steve asked the right questions to help us figure out what would work best for our needs and our budget. Our order #451617 is an example of decision making made easy with help from a
pro....thanks Steve!

By:
C Hasselbring from Arlington Heights, ILDate:
April 26, 2019

Page Rating:
(5.0/5)

Comments: I recently worked with Steve 451582 at this location and had a great experience. This was my first carpeting project and Steve made this process simple. He helped to provide me with many options and offered his expertise when asked. I enjoyed how patient he was and how this new home project wasn't the least bit stressful. I can't wait to see how everything turns out after our installation!

By:
Z Hasselbring from Arlington HeightsDate:
April 26, 2019

Page Rating:
(5.0/5)

Comments: I worked with Steve at the Arlington heights location while selecting my stair runner for my home. He was able to guide me around the store and educate me on the different brands. After making my selection we were able to refine the details to complete my order. He was able to give me a timeline on when to expect the install. A satisfying no pressure experience for what can be an anxious purchase! Thanks Steve! Order number 451582

By:
A Gould from Arlington HeightsDate:
April 19, 2019

Page Rating:
(5.0/5)

Comments: Great job by all. Sales help was great, installation was very well done and efficient

By:
E Convery from Arlington HtsDate:
April 12, 2019

Page Rating:
(5.0/5)

Comments: Order number 451480. Steve was great, He worked hard and helped me find a great carpet in my price range

By:
K Knoeppel from Arlington heightsDate:
April 8, 2019

Page Rating:
(5.0/5)

Comments: Steve was very helpful and made the process of buying carpet quick and easy! Thank you! Order 451456

By:
E Kapinos from Arlington heightsDate:
April 8, 2019

Page Rating:
(5.0/5)

Comments: Steve was such a great help with selecting our carpet! #451456

Quality Installation

With Every Flooring Purchase

Olson Rug & Flooring offers professional installation. Our trusted group of licensed installers are fully insured. Our flooring installation crews are vetted and experienced. When you purchase flooring from us you can be certain that your installation will be handled with the utmost care. We've had years of experience installing all types of flooring and carpet - satisfaction guaranteed.