Server Error: 404 file or directory not found when accessing event url

A user is attempting to access the event website. They are directed to a page which says "Server Error: 404 file or directory not found. The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable."

Article
Number:65774

Products:

Blackbaud_Sphere

This could be a temporary error message. Until it is resolved:

Try refreshing the Internet Browser

Try viewing the event website in a different browser

If you are clicking on a link provided, try navigating to the url by typing it into the browser

If the error message persists, Chat With Support and reference this article. Please include the steps leading up to the error message, a screen shot of the error message, the internet browser version being used and the operating system version being used.