We use cookies to give you the best possible experience on our website. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.

Printers

Printer repair questions? Ask IT technicians for answers ASAP

Connect one-on-one with {0} who will answer your question

By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.

Experience: I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.

Verified

Hello. I am pleased to assist you today. My name is ***** ***** I can help you solve your problem.

You do not need a CD/DVD disc for your printer. The latest printer software and drivers are available at the official manufacturer's support website. As a matter of fact, the software on the CD/DVD that comes from the factory with a new printer is often out of date, since the software is updated often, and the printer may sit on the shelf for months before being shipped.

May I help you download and install the drivers for your Epson XP629 printer? What is your computer operating system?

My Epson Sylus T50 is having difficulties printing on a CD. I have the tray in the correct setting 9as far as I can tell) although I am receiving an error message 'front Tray Position Error' from time… read more

What are any differences between the Epson XP-620 and Epson XP-640. I currently have an XP-620, but the SD slot will not recognize the card. Thinking of buying an XP-640. Thank you. *****: Can you gue… read more

I get black streaks at about the 6:30 clock area upward, sometimes very black, up through the center spindle area, but to the left of the spindle. I have tried cleaning the print heads. I only use Eps… read more

Epson XP-310....Had some type of electronic connection failure that prevented copying from both computer and the printer. Did a reboot on the computer and attempted to engage the printer. Nothing work… read more

HI, I have a new Epson XP-620 which I have successfully connected wirelessly to my computer. I am trying it out and wanted to see if I could print mailing labels. Somehow, I managed to put the CD/DVD … read more

Printer Type: Epson XP-700 Series Operating System: OSX Yosamite 10.10.3 I am trying to print onto a DVD disk using the CD/DVD print tray. Using the stock printer driver that comes with the OS, with E… read more

I have two Epson Expression Xp-610 that I purchased last fall. Both have developed the exact same problem within a few days of each other. The problem is this, when I insert the DVD tray into the prin… read more

I have an Epson R1800 printer with Epson Print CD Software. But there is no choice for "Manual" as a paper feed - only "Manual Roll." Using "Source: CD/DVD" centers the image beyond the edge of the CD… read more

I switched from PC to IMac. I downloaded the Epson's installer. I can manually print on paper, but not on DVD. Message:" The Epson printer driver dealing with CD printing is not installed". I have tri… read more

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.

JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.

I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.