What annoyed me more was the customer service team, which were as poor as their products. Claim to be 'email only' so they can avoid calls, would not process a refund as they claim it is not a manufacturers fault that the product is of such poor quality.

After threats of taking them to trading standards, they still wont refund the £27, which isn't a lot of money, but out of principle, I have to stop it happening to future consumers, so please don't buy from this group of jokers!