Why are the automatic emails not sending?

There are many reasons why your emails may not be sending automatically.

If you are sending emails via Outlook, check to see if your Outlook is open.

Second, see if your email server is up and running. You may need to check with your IT staff about this.

Third, check with your IT staff and see if anything has changed on your PC. If so, find out if the email server name changed or domain where the emails go out has changed. If this has happened, go into your Email Setup in Treasury Software and change your Outgoing email setting.

If you are not able to resolve this with the steps above, please send a ticket to Treasury Software Support and someone will contact you shortly. You can send an email by clicking here.