Service Excellence

Mutual Respect, Accountability and Shared Success

Cannon Group has earned the status of trusted partner because we place our clients needs at the center of everything we do. We are committed to providing the personal service that allows us to work effectively and efficiently towards achieving positive outcomes for our clients.

Our experienced consultants, negotiators, analysts, project managers and help desk support become an extension of your team – driving engagements, providing invaluable guidance and executing beyond expectations. Our team has an average of 20+ years of experience in the telecom industry – and have access to best in class tools and processes. This combination of capabilities is the key to our ability to perform to the highest standards of excellence.

Our Resources

Dedicated Consultants

Provide an outside view of telecom spending with an eye towards budget reduction

Experts at providing visibility, governance and process efficiencies throughout the expense management lifecycle

Supplement in-house staff so you don't need to add long term headcount and the associated payroll and management costs

Analysts

Experts in telecom and accounts payable

Dedicated resource responsible for protecting your wallet

Deliver best practices in software design and payment processing

Service Support Center

Your employees will love our immediate response times

We work directly with vendors to resolve any technical issues

Help you develop and enforce policy around usage

Support your explosive growth in number of users

Negotiators

Up to date knowledge on telecom service provider solutions, pricing and terms and conditions

Improve your leverage in contract negotiations with incumbents

Best in class processes for managing the RFP process with minimal disruption to your business

Vendor neutrality allows us to focus on what's right for your business

Project Managers

Develop and manage project plans

Handle all communications with vendors and internal stakeholders

Understand potential service providers pitfalls

Schedule and coordinate cut-overs at all locations

Allow your team to focus on core responsibilities

Best-in-class results are just the beginning!

For us, it’s about building a relationship together, success by success.

Cannon Group is the trusted expert in managing complex telecom environments. Our industry expertise and proven methodologies deliver value, efficiency and results. We build long-term relationships by solving telecom problems for dynamic enterprises who face the challenge of doing more with less.