Customer Reviews

I found the entire experience of using UPack very easy.
Pods delivered to my door. Picked up and shipped. No gas cost. Time frame is rather flexible, within limits. Then delivered to end destination, all for one price. They have lots of discounts offered as well.
I did do a comparison to their competition and UPack was considerably less expensive and pod size was more what I needed.
It is really cost effective, as long as you don't do what I had to, which is leave your belongings in the pods f... See Moreor an extended period. The storage fees are pretty high. Understandable because you're keeping them from using those pods for the next person that needs them.
If that does not happen, the cost is often lower than renting a truck and associated gas.
The drivers were polite and professional.
My belongings arrived safely and with very little disturbance. But pack well to avoid things falling over inside the pods. That's on you.
There was never any confusion about steps needed to take at each stage. Information is provided and backed up in multiple formats. Paper, verbal and email.
If I have to move any distance in the future, I will definitely use UPack again. Been a UHaul customer for decades and have moved far more than the average person. Always happy with that choice.

Great experience and much less $$ than traditional movers. We had more control of timing. The load and unload teams are private contractors and so they have a vested interest in our satisfaction. They want us to rate them well so that UPack will continue to refer them. We also used a professional crate service to pack the valuable art. They did an excellent job. Furthermore, a trucking regulator happened to come buy some of our craigslist items and gave them a strong thumbs up; had used them for their similar move with great outcome. Ahead of schedule and under budget. Excellent!

Every moment I spent with this company and its staff was 100% professional and helpful! My husband and I had gone through the UHaul route, and we knew we weren't going to go through it again. UPack was with us every step of the way, and got our items to our destination on schedule, and in one piece! Thank you so much!