Soul and Soap

Since Sep 2016 / 53 reviews

About

Soul And Soap is a small brand that specialises in natural and organic bath and beauty products made by using pure and natural ingredients with no nasties.

Nature inspires us with its uniqueness. We are fascinated by the diversity of shapes, colours and fragrances. We strive to see, touch and feel the magic of nature. With natural ingredients collected from round the globe our products are made to light up your feelings and feed your skin.

We are proud to bring you high quality products with the lowest possible environmental impact. We never test on animals, and all our products are suitable for vegetarians and most are vegan friendly – leaving you happy in the knowledge that what you’re using is high quality and guilt free.

Reviews

"Amazing product so well presented and smelled and looked amazing my wife was delighted on Xmas day thanks!"

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Independent review

Delivery

-When do you ship?

All UK mainland orders are dispatched Monday - Friday.

-How long doest it take you to dispatch my order?

We normally dispatch all orders within 24 hours.

-What courier service do you use?

All Uk Mainland orders we ship with APC Tracked + Signed courier service. Orders to Scotland, Northern Ireland and offshore are shipped with Signed or Tracked Royal Mail 1st or 2nd Class.

-Do you do UK Next Day Delivery?

Yes, if you order before 11am you will receive your order tomorrow. Orders made after 11am will be delivered the day after (excludes Sundays & Bank Holidays). Deliveries are made anytime between 8am - 6pm.

-Do you do UK Saturday Delivery?

Yes, if you order before 11am Friday you will receive your order on Saturday. Deliveries on Saturdays are made anytime between 8am - 6pm.

-What happens if I miss my delivery?

If you miss your delivery, a card will get posted through your door by our courier APC. APC have a policy in which they will attempt one more delivery free of charge but you must contact them to arrange this new delivery date.

-Can APC leave the box outside?

APC can leave the box in a designated place but this must be stated during the checkout process. Unfortunately, if you leave a note on your door, APC cannot follow this instruction.

-My tracking says that parcel has been returned you. Why this has happened and can I have my order re-delivered?

This happens if you don't get in touch with APC courier within 7 days time after receiving a delivery card. If they don't hear from you the parcel will get returned back to us. You can have your parcel re-delivered for extra charge.