Archive | November, 2007

As part of upgrading our network we are changing access to our primary name servers (217.114.173.6 and 82.96.97.64) so that they are authoritative only. If you have servers on our network that are set to use these, then you will need to update the DNS settings. We have attempted to notify all customers whose servers […]

As I’ve mentioned a few times in the past few weeks and months, we’re in the process of switching over from blacknight.ie to blacknight.com. I switched this blog over to the .com a couple of weeks ago and didn’t think anymore about it until just now. Normally I check the comment spam filter every couple […]

The Irish PHP Users Group meets every month in 3 different locations. This month is no different with 3 meetings scheduled for tomorrow evening: Dublin: Longstone pub on Townsend Street Cork: Metropole Hotel on MacCurtain Street Monaghan: Contact Kae Verens for details. More information on the UserGroup may be found on their site On a […]

If you’re reading this in a web browser instead of an RSS reader you should notice that it’s look and feel has changed quite a bit. We’re currently rolling out our new design and look.. Over the next few days we’ll be upgrading all the public facing sections of our sites etc., to give you […]

Our support area has been upgraded to the latest version of Kayako, which is the software we use to run it. We’ll be tweaking the settings, and customising the look and feel over the coming days, so don’t be put off if it looks a bit different! A few things may not have been transferred […]

Customer Migrations: Due to restraints on colo space in the Dublin area at the moment we’ve had to make provisions to allow us to grow for the next 12 months at a minimum. With this in mind, we’ve contracted with InterXion Ireland to get our own cage in their Dublin faciltiy in Parkwest Business Park. […]

What: Coldfusion JDBC Drivers When: Friday, 21st November, between 10:00AM and 10:15AM What Will Be Affected: Coldfusion websites on the Bediver server will be shutdown down while the JDBC drivers are upgraded.

When: 21st Nov 2007 @ 22:00 We require a 2 hour maintenance window to replace a switch we think may be faulty (after the outage at 8:40am on 20th of November 2007). We’ll rack and config the switch and hope to start moving customers at 22:00 hours. We expect around 2-5 minutes per customer for […]

What: Blacknight Support When: Thursday, 22nd November, between 18:00 and 21:00 What Will Be Affected: Online support via the support website and email will be down for the duration of the upgrade. All email to Blacknight staff and other Blacknight addresses will be delayed. Kayako, the system we use for support, has had extra features […]

Summary At 08:40:03.514 am this morning access switch 15 in a customer cabinet on the first floor detected a loopback on both of its GigE connections and both switch ports were set to err-disable. Our syslog servers never got this information so we assumed the switch had physically failed. Time Line: 08:40 alerts received by […]