Hotel Overview

Traveling With Pets

This is a great place to stay, especially if you have pets! We have 1 medium size dog and there is... See full review

ms.susan g.

Feb 23, 2015

Great for the price!

Great staff, great location, and I'll be back! The staff was very hospitable and friendly. The room... See full review

Logan

Dec 29, 2014

Rooms with a mountain view at this amenity-laden Gatlinburg hotel

The Red Roof Inn Suites Gatlinburg is conveniently located near the Great Smoky Mountains National Park and the park's many outdoor activities. All the family-friendly sites of Gatlinburg are nearby, such as Ripley's Aquarium of the Smokies and Dollywood. Rooms have private balconies with mountain views. A seasonal outdoor pool surrounded by a pleasant patio adds to the tranquil feel. Free extras at the Red Roof Inn Suites Gatlinburg include a hot continental breakfast, high-speed Internet and on-site parking.

Highlights

Near the Great Smokey Mountains National Park

Near family-friendly Gatlinburg activities such as Ripley's Aquarium of the Smokies

Seasonal outdoor pool

Rooms with private balconies and mountain views

Free breakfast, high-speed Internet and parking

Location

The Red Roof Inn Suites Gatlinburg is conveniently located near the Great Smoky Mountains National Park and the park's many outdoor activities. All the family-friendly sites of Gatlinburg are nearby, such as Ripley's Aquarium of the Smokies and Dollywood. There are three restaurants within a two-mile radius.

Rooms

Rooms at the Red Roof Inn Suites Gatlinburg have a country mountain feel with patterned bedspreads and curtains and eclectic furnishings. All rooms feature private balconies with mountain views, microwaves and refrigerators and coffee makers with free coffee. There is a one pet per room policy (call for details). Standard amenities include free local calls, available portable cribs and the policy that children under 17 stay free.

Features

It is all about location at the Red Roof Inn Suites Gatlinburg. The hotel is near the Great Smoky Mountains National Park and many of the downtown Gatlinburg attractions such as Ripley's Aquarium of the Smokies and Dollywood. Guests can enjoy the seasonal outdoor pool after a long day of sightseeing. The on-site coin-op laundry is an additional bonus for families.

Hotel Policies

Check-in:

03:00 PM

Check-out:

11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Traveling With Pets

This is a great place to stay, especially if you have pets! We have 1 medium size dog and there is now limited options that are pet friendly. The room was awesome. The room was a comfortable size for all of us. There's a side street that doesn't have a lot of traffic and was great to walk out dog. The location is a good distance from town but we just caught the trolley to and from.

Trip purpose:

If you have a dog........

Was great until our last night. Wasn't the staffs fault, but the other guest, doesn't seem they care about the comfort of others. Seems someone left a dog alone in the room next door, barked a lot and had a family with 3 boys upstairs, a lot of jumping and playing, didn't get much sleep. Told management, they did the best they could. Won't be staying there again.

better front office customer service

the rooms were just fine and clean, but the front office, i thought, needede to provide better and friendly customer service. the free wi-fi did not work. i was on the sixth floor and i guess the internet was not that strong because it did not reach my room. so i spent three days using my own data.

Trip purpose:

Online Discount Created Great Value

The Gatlinburg Red Roof Inn is being renovated, and we, thankfully, had a modern room. We had almost no interaction with staff, but the beds were made and fresh towels provided every day. Kitchenette and fireplace were nice, but only used the fridge. I appreciated the open balcony. Location was off the north end of town, so it was quiet at night. Breakfast was spartan and cheap, can't recommend it unless your budget is super tight. There used to be a garden at the base of the hill, but it's mown down and featureless now, too bad. Don't expect anything special beyond a pretty decent room, and the online discount made all the difference.

Hotel features (5 = best, 1 = worst):

Amenities:

3

Cleanliness:

4

Hotel staff:

3

Comfort:

4

Location:

3

Value:

4

Trip purpose:

Business

Dining tip:
Short walk from hotel

There is a pancake restaurant to the north, away from downtown, that is overlooked. Very easy walk there, so avoid downtown and save time.

Trip purpose:

Needs an Update

Furniture looked like something you'd see at your grandparents house. Comforter had random burn holes in it. Rooms were not insulated well against sound. I could hear the people next door and the people above me fairly well. The room was very spacious though and had 2 sinks which was nice. All in all, the pros and cons cancel out and make the room about average.

Trip purpose:

Needs better management

The toilet did not work and when we tried to contact the office, phone did not work. Went to desk and they said they would send plumber but they did not know when he would be in as it was Sunday. We asked to be moved to another room. Also we had paid for room at time of booking and by mistake we paid again. Next day we were told and they said we could work it out when we left and we also said no. The fireplace worked in the first room, however we were told that we would have to pay an additional $10 to have it turned on in the second room as gas had been shut off for the winter. It was 38 degrees outside, however, they did turn it on. Desk clerk on Sunday said she was afraid to contact manager again about fireplace because he would be mad at her and she had already contacted him about plumbing issue. WOULD NOT RECOMMEND TO ANYONE. Only good thing they did allow pets