Job Snapshot

About Us

Back in 1983, there was no breakfast restaurant-focused category, really. Then the original First Watch opened with the idea that people want a Breakfast, Brunch and Lunch restaurant that doesn't moonlight with steaks or anything else later in the day.

Job Description

Company Overview
First Watch - Daytime Cafe is a breakfast restaurant that thrives on 'fresh, new concepts.' We cater to people who are looking for a Breakfast, Brunch and Lunch restaurant that serve more than just your steaks and food fit for later in the day.
NO NIGHT SHIFTS. EVER.
OPEN DAILY FROM 7:00 AM -- 2:30 PM
Yeah, it's true. We love our employees more than bacon.
Together, we enjoy a fun, fast-paced environment in each of our restaurants.
Job Overview
The purpose of this position is to interact with our guests and ensure they have a great experience when dining at the restaurant. Aid in the service of guests by delivering condiments or table accompaniments upon their arrival. Providing beverage refills as needed. Remove used tableware between courses; clear and reset tables after guests leave. Aid in the overall cleanliness of the Restaurant and Outdoor Dining areas. Cross training with the other positions to ensure consistent delivery of service.
General Responsibilities
•Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc. as needed.
•Demonstrate excellent communication skills including telephone etiquette. Communicate special guest needs to servers and restaurant supervisors.
•Collect and maintain cleanliness of dining menus throughout the restaurant.
•Maintain communication with management, kitchen staff, service staff and guests to ensure dining details are handled properly and guest concerns are addressed.
•Demonstrate thorough knowledge of restaurant offerings to communicate with guests and prepare them for their dining experience.
•Provide guidance to guests on dining options and general restaurant information.
•Promptly greet guests as they are seated and bring water to table.
•Remove used tableware between courses and aid in providing tableware for next course.
•Take soiled tableware to dish room and unload, sort and stack silverware, dishes, glassware, etc. in designated areas in the soiled dish drop off area.
•Between seating’s promptly clean table tops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop.
•Inspect assigned restroom every 30 minutes and clean as needed.
•Communicate with server and hostess to assure efficient seating, table utilization and customer service.
•Assist server as needed with food delivery, especially with large parties and during peak periods.
•Thank guests as they are leaving.
•Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.