If you hav an f11 error code you have a bad controller. you need to take the lid off. there are 23 t15 torque screws or you can use a 7millimeter socket. remove and slide lid off. directly in the back you will see a white box with lots of wire going to it replace that. this will solve the f11 error. The problem is a communication error between the door lock and the controller. usually what it will do before it fails is make a click click click sound. that's a relay inside the board failing.,

1 Suggested Answer

Hi,
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

My f11 code is repaired! I got a clamp from Home Depot put it on the ccu unit on the right side tightened it shut and haven't got the stinking f11 code ever since. No more banging it again! I can finally do my wash without the horror beeping sound going off every time.

with panel off reach up to lock location pull down on small tab door latch will click (at this point door would pop open if it were closed ) retry operation to see if ok if code dl reappear may to replace door lock if f11 may need new control module under top rear..ck wires first ..good luck

no thats two different problems. The rubber piece (boot) forms a seal to prevent the water from leaking out, that should be replaced. Water might have leaked and ruined the pump. At the end of all cycles is there still water in the tub? If so your pump is either clogged or has gone bad, and thats why the washer wont go into extract.