Garage Door Repair And Installation reviews in Point Pleasant Boro

Real People ~ Real Reviews ~ Real Results

I thought this was a tune up. They gave me a list of replacement parts recommended to preserve the life of the door. The estimate was almost the Groupon price of a new door installed. There is nothing wrong with the operation of the door just a bit noisy its 10 years old. I expected them to tighten and adjust things.

- Dianne M.

From the get go Jeannie and Mike owners of Dependable Doors were unbelievably accommodating and professional. Honesty and integrity to me are the things I look for in any contractors or service providers. That is how we choose and they did not disappoint! They came immediately to appointment after calling, ensuring we had all the information needed to make a decision, they provided service within the week and they made sure we had everything we needed. I only wish they did more service so I could hire them for ALL of it!
I highly recommend this company for any garage door needs.
Thank you Jeannie & Mike..Laura & Tom Brennan

- Dana L.

Dependable Doors was absolutely amazing from the start to
finish of the job. We originally had them come out to give us a quote on 2 new
garage doors in the past. They were recommended to us from our neighbor who
only had great things to say about them. We received their very reasonable
quote but decided to hold off and spend that money on a much-needed project at
that time.

Then we were impacted by Hurricane Sandy and our wood garage
doors needed to be replaced. We had a horrible Contractor that nailed our door
shut and made it nearly impossible for a new door to be installed. Then
Dependable Doors came to our rescue. They took their time to help us think of
what the best option was for us. They truly care about their customers and were
extremely helpful throughout the process. Jeannie was the best and never once
got frustrated with me no matter how many times I asked her questions. She would provide her expertise and was a delight to work with. The workers ended up getting my new doors in for a very reasonable price and their
work was outstanding. Lastly what I really liked was how honest they were.
There were no hidden fees and told me up front what everything would entail.

- michael v.

They went above and beyond. Mike workded in less than perfect circumstances, Genie accomodated our schedule changes, they worked hard to make sure the job was perfect. Mike the owner came and measured the spot we wanted to have a door put in. There was junk in the way, the walls were still up and it was very cramped. We didn't want to cut walls and concrete down until we had reassurance that a door could be installed. My husband made the opening in the wall consulting with Mike on the difficulties he kept encountering as he worked on a 60 year old house that had numerous homeowner-made home improvements made on it. Mike talked him through it. Mike accepted a last minute cancelation we made. Easily rescheduled. His wife, Genie (may be spelled wrong), talked me through choices on design. We were told to pay upon completion even though it was a special order. Mike was here as scheduled. Ran into difficulties, stayed over 10 hours trying to fix the problem and kept apologizing. (When my husband made the opening he apparently made it smaller than discussed because the header was lower than they thought.). Mike came back with reinforcements; a very experienced employee who could help brainstorm the problem. They were here almost 7 hours. They still could not get it to work. We had no idea what we were going to do with a door that couldn't open or close. We had no other money to buy another door. The mistake was no one's fault. Working on an older house you run into problems. Dependable Doors still hadn't taken any money yet. Mike and Genie called us. The only thing they could do was order a smaller door. They didn't charge us for the door we couldn't use. For the original price, they took down the door that didn't work and replaced it with a new door. We even offered to split the cost with them and they wouldn't take it. We don't know important people or have anything they could get in return. No reason for them to be so accommodating. We are regular people who just saw their ad and called them to get a second opinion (first company I called told me if the door didn't fit we would own a door that didn't fit). They took the loss for us. Everyone was in shock that in this day and age there is company that would take the loss to do the job right. It is old-fashioned business sense and pride. You just don't see it anymore. Their decision to replace the door for no additional money was so amazing we still can not stop talking about it. We just had to let people know. There is no better company than Dependable Doors.

- Kathleen P.

Great! Brian was super nice and offered great options for us for now and in the future!

- Knight B.

They are truly artists-I am so happy with my new doors-they make my house look great

- Phuong G.

The door now opens better without the squeeks.

- Donald S.

unknown

- deirdre h.

They were trustworthy, honest and well priced. They did a quality job and cleaned up very well. I have recommended them yo several neighbors and friends at church.