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No text cursor just a mouse pointer which i can move. From what i can remember the disk light does flash for a little while during the black screen yes. I forgot to mention, the owner has been turning the computer off via the mains plug, could that have damaged any hardware components?

Not a good thing to do! Better push the Power button for 5 seconds. Normally it doesn't break anything. Disk is healthy (startup repair did check that). Other components are also mostly likely still okay.

Have you had any experience with Sony Vaio Care Recovery? Im thinking as the virus scan didn't pick anything up I'm going to restore the computer to factory then simply reload his files onto the system. I'm presuming that should work?

System will not restore, error 0x8000ffff

Unspecified error during restore 0x8000ffffMy windows 7 computer all of a sudden won't boot/start. When I tried to do a system restore to an earlier working point, the message I got was "system restore incomplete, unspecified error during restore 0x8000ffff". What does this mean and how to I fix it? :(

Backup and Restore

System Restore (0x8000ffff) - No boot at allI have been searching and trying to correct this error for a few hours now, and feel I should just accept a temporary defeat and enlist some assistance.
I am running a custom built PC with Windows 7 Home Premium 64-bit, Intel i5-2500K processor, Asus P8Z68-V motherboard, G.Skill Sniper 8GB...

Performance & Maintenance

Windows update causes no-boot, sys restore causes 0x8000ffffI've searched for this and understand the 0x8000ffff is a common problem with an unknown cause.
I just built a brand new PC with the hardware in my profile. I installed all the drivers for the mobo and gpu and had windows update run. I only installed the critical updates. It required a restart...

BSOD Help and Support

System Protection - Catostrophic Failure (0x8000FFFF)I am trying to turn of VSS on the drive that I use as my parity drive for my flexraid configuration. However, when I click on System Protection from Control Panel I get an error that says:
There was an unexpected error in the property page:
Catostrophic Failure (0x8000FFFF)
Please close the...

Backup and Restore

Error code 0x8000ffff in system restoreComputer was running fine until I used a safe mode windows firewall sweeper in order to get rid of this nasty Trojan horse.
The program ran fine and it delete just the Trojan horse "no other program or files were removed"
I've tried several times to system restore but still the same error...

Backup and Restore

File system error (-1073741792), Sys restore error (0x8000ffff)Hi all,
Huge problem regarding permissions on my (massively unstable) PC. I try to run ANYTHING including .dlls with admin permissions and i get a nice little "ding", and error message regarding the relevent .dll and File system error -1073741792, including one just before I get to the logon...