did every thing u sugessted i will share to get help from site support

the problem not in my OSeven not in my flash vesion and not in my pc nor my conection cause iam getting 4 ping replies

so i wonder why? and let it be known am using usb modem and while change it the site is working well so its the problem but it works every thing well at here or another sites so its just the chesscube app.....donno what is the solution please help me>>>>