Cisco UCCX Advanced Scripting Training

Cisco UCCX Advanced Scripting Training

Course Overview

Cisco UCCX Advanced Scripting Training Building on the knowledge base and scripting experience learned in UCCX, you will explore more advanced techniques in scripting and overall Cisco Unified CCX functionality. You will learn how to implement features that extend the functionality of Cisco Unified CCX using many of the tools that are already available in the premium version of the product. You will also learn about the Agent Desktop Interface, Desktop Administrator, and the Desktop Workflow Administrator to invoke behaviors that involve third-party applications and web-based apps such as "Web Callback Option" and "Leave a Message in Queue." Scripting and subsystem management is also covered.

Need quite place to study? No problem, we are the only training center in Toronto, that offers 24/7 Access to our student. Even when we are not here, you can come in and study quietly and have a peach of mind

All student gets mentorship. Have a mentor who will help you guide and motivate you to continue to study. We will even call you from time to time to see your progress. If you feel de-motivated, we as a group will pull you up.