after myself and wife have been members for over 4 years, in february i lost my job and had no option but to cancel our memberships,We followed all the procedures by phoning the gym and then by going into the facility to fill out the appropriate cancellation forms in february and leaving the... Read morefinal amount to be collected in march,it is now june and after numerous phone calls and actually going into the facility this week to find out what is happening i am still been pursued for outstanding monies £70.00 inc costs each as the cancellation forms were not sent to harlands and now cannot be found !!.I am still waiting for an explanation and as for the customer care not sure they know what that is. Apart from this, good gym good people shame the company let themselves down. Show less