One would think that meeting Americans with Disability Act (ADA) requirements is limited to your physical facilities, but what about those with disabilities who are trying to book your property through your website?...

He was living and working at his girlfriend's family-owned inn on the picturesque mountain slopes, overlooking Verona, Italy; the famed city of Romeo & Juliette's tragic love story.And he said he could even see himself inheriting this business someday.There...

A service-oriented business establishment operating within a competitive economic landscape may face a critical question either at business inception or at any phase where customer sensitivity intensifies [1]....

According to the 2019 AMEX Global Meetings & Events Forecast,1 the meetings industry is in a period of consistent growth, with small but meaningful increases projected in meeting sizes, length, and number of attendees....