A lot of people use the sales funnel that Microsoft gives you out of the box, and we pretend (as we have for decades) that everything’s great. But there are actually a lot of issues with that particular sales funnel chart (pictured below).

harmon.ie’s has announced Collage for Dynamics 365, a new application using its Collage AI technology that collects and analyzes data from enterprise applications including SharePoint, Zendesk,…Microsoft Dynamics News

In Part 1 of this series, The York Group President Harald Horgen described the risks of ISV-channel partner relationships, on both sides.

The rewards are there for strategic partners – but, they must do the math. Horgen suggests that the technology-oriented ISVs must put themselves in the partner’s place and ask, "How does this t…Microsoft Dynamics News

Following is the conclusion of a four-part exploration of deployment methodologies used by Microsoft Dynamics partners. Part 1 explores the promise of proprietary methodologies, Part 2 classic and modern project management, and Part 3, signs of project success.

Microsoft vigorously encouraged partner-to-partner (P2P) relationships at Inspire 2017 as a mechanism for building the Dynamics footprint worldwide. But in two sessions at Inspire, Harald Horgen made the startling claim that just 10 percent of ISV/reseller partnerships work, and asked "What other industry accepts a 90 percent failure rate?…Microsoft Dynamics News

When we talk about digital transformation, so much about it is about the customer experience. At a recent ASAP Tech Partner Forum, Tiffany Bova from Salesforce cited an example of how as a consumer, you might order a Starbucks, from your Tesla, through Alexa. When you drive up to pick up your coffee……Phoenix Consulting Group RSS Feed

The Internet of Things (IoT) has had fits and starts since the term was coined around 1999 to describe how machines in the supply chain, without human support, can capture data about things moving around the world. Even at that t…Microsoft Dynamics News