Copa Airlines recognized for fifth consecutive year as the most punctual Airline in Latin America by FlightStats and OAG

Copa Airlines, with a punctuality rate of 86.56%, was recognized for the fifth consecutive year by FlightStats as the most punctual airline in Latin America, an award that the Official Airline Guide (OAG) awarded to the Panama-based company for the first time

According to the OAG of London, the excellent results in punctuality during the year 2017 allowed Copa, in addition to being recognized for its punctuality in Latin America, to be named as the fourth most punctual airline in the world and the second in the American continent

The dedication and commitment of the Copa Airlines team was key to maintaining high standards for punctuality and overcoming external hurdles faced by the company and industry during 2017

Panama City, January 11th, 2018

Copa Airlines, subsidiary of Copa Holdings, S.A., (NYSE: CPA), and member of the global Star Alliance airline network, begins 2018 with good news for its passengers, reaffirming its leadership and commitment to punctuality. This differentiation factor was evaluated by renowned aeronautical analysis companies Official Airline Guide of London (OAG) and FlightStats, which named Copa Airlines the “Most Punctual Airline in Latin America”, the “Second Most Punctual Airline in The Americas”, and the “Fourth Most Punctual Airline in the World”.

Regarding this important achievement, Pedro Heilbron, president of Copa Airlines, said he was "very proud to receive these awards, which are the result of the dedication and commitment of the entire Copa Airlines team, who despite facing difficulties outside of the company’s control in 2017, consolidated punctuality as one of our main factors of differentiation in the competitive aviation industry in Latin America and the world.”

In relation to how passengers benefit from these awards, Heilbron said "the recognition confirms our priority and interest in meeting the needs of our passengers, who rely on us every day to arrive to their destinations on time."

As a result of this work, FlightStats, a leading company in aviation data and air travel services, which thoroughly observes the performance of airlines worldwide, awarded Copa Airlines for the fifth consecutive year as the “Most Punctual Airline in Latin America” in its 2017 On-Time Performance Service ranking, where it registered an index of 86.56%.

Similarly, according to the figures provided by OAG after analyzing information on 57 million flights, Copa Airlines achieved a punctuality index of 86.39% in 2017, that place it as the “Most Punctual Airline in Latin America”, the “Fourth Most Punctual in the World”. OAG considers the performance of the airlines based on cancellations, as well as arrivals and departures within 15 minutes of the scheduled time.

FlightStats classifies the scores based on the tracking of approximately 99,000 flights per day, operated and serviced by thousands of airlines and airports. Last year, more than 36 million flights were processed. The winners are chosen based on the analysis of flight status and arrival data from more than 600 world sources, including direct air operations data, airline data from the Global Distribution System (GDS), civil aviation authorities, airports and third parties.

These achievements symbolize and consolidate the commitment and interest of the airline have with passengers, who increasingly seek and demand a company that takes them to their business appointments, dream vacations and meeting with loved ones on time.