Is your project like sending a rocket ship to the moon, requiring even the tiniest detail to be specified exactly up front? Or is it more like a flight from Los Angeles to New York, with a general and mostly accurate flight plan but with a human pilot capable of course correction during flight?

After a long search, you’ve finally found the perfect web designer. Her examples are beautiful, she has fantastic references, and her process looks great. But she bills by the hour, and that has you nervous. What if she takes way longer to design your site than she estimates? What happens if she gives you initial comps and you hate all of them – why should you have to pay her more money when she didn’t make you happy in the first place?