Our offices have re-opened for services for the most part. While we are still experiencing intermittent power disruptions, our team has been actively getting out within our communities assessing damages from Hurricane Irma.

We truly appreciate the information you have submitted as it will assist us in prioritizing the work we need to do. As you can imagine, service providers in the State of Florida are receiving a great deal of calls and trying to determine the best way to use their resources. We are actively seeking support from resources outside of Florida so that we can get to you as quickly as possible.

We ask that you please understand it is important for us to prioritize all emergency situations, either by a resident being displaced, or where further damage may occur. This does not mean that the damages to your home are not important or urgent as they are. But we must address our work flow in this manner.

We are doing our best to determine time frames of when we can address the items you have submitted to us. We ask that you please allow us a little more time to work through this process. Our intent is to deliver on our commitment, we want to make sure we can provide you with accurate information as soon as it is readily available to us.

If you have not returned to your home and have not notified us that you evacuated prior to the storm, please contact us at 800.517.0588 as soon as possible so that we can prioritize inspecting your home.

One of our team members will be reaching out to you to shortly to notify you of when we will be coming to your home to address the damages you have submitted.

We greatly appreciate your patience at this time and communicating with us as you have.

FirstKey Homes is a licensed real estate broker in each state in which it operates. FirstKey Homes does business in Florida, Georgia, Indiana, Kansas and Tennessee as FirstKey Homes, LLC. FirstKey Homes does business in Illinois as FirstKey Homes of Illinois, LLC and in Missouri as FirstKey Homes of Delaware, LLC.