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REVIEW RESERVATION

Review, change, or cancel reservations made on Knightsinn.com. If you need additional assistance, please call 1-800-477-0629.

Maximum of 2 pets -only dogs permitted, no cats or other animals- weighing up to 75 lbs are welcome for a non-refundable 10.00 USD fee per pet per night. ADA defined service animals are also welcome at this hotel.

Hotel Reviews from Knights Inn guests:

Convenient location for northwest area of Columbus. The Parkway address is misleading but my gps found it. Because of some remodeling there was no sign. The clerk was quite fr...
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Convenient location for northwest area of Columbus. The Parkway address is misleading but my gps found it. Because of some remodeling there was no sign. The clerk was quite friendly and welcoming and checking was a breeze. The room had new carpeting and granite countertop and appeared to be recently painted. The website did not mention the mini-fridge and microwave. Overall quite satisfactory!« less

Very good security and price and location. friendly staff. Dated and musty. Woke up feeling clogged like the flu. Walked outside and after a while felt much better.
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Very good security and price and location. friendly staff. Dated and musty. Woke up feeling clogged like the flu. Walked outside and after a while felt much better.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for taking the time to write a review regarding your experience with our property. Sorry for inconvenience with your stay at our property, Knights Inn Hilliard, Our guests are our number one priority at the property and if someone is dissatisfied with their experience, we work very hard to correct this immediately and in a timely fashion in order to turn their experience around.
We are renovating our place so , Please give us another chance, we would like to have you stay at the property again to have a different experience.
Thank you once again we value each and every review positive or negative we like to hear about our property this give us chance to improve ourself
thank you once again... we hope to see you soon again..
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We enjoy uncomplicated travel... a clean room & shower, and a comfortable bed, for a low cost. Got it!
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We enjoy uncomplicated travel... a clean room & shower, and a comfortable bed, for a low cost. Got it!« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Janice
Thank you from all of us here at Knights Inn! we were so happy to hear you has pleasant experience , it means the world to us to hear when we have a success. All comments are welcome and are wroth reading and leaning from even good once.
Thank you once again and we hope to see you again.
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Nice motel for a Knights Inn. Good price. Pool was in working order. Rm and beds were clean. Desk person was helpful and friendly. Was very pleased at having a fridge and micr...
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Nice motel for a Knights Inn. Good price. Pool was in working order. Rm and beds were clean. Desk person was helpful and friendly. Was very pleased at having a fridge and microwave.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for your wonderful comments about our front desk staff. Please accept a huge thank you from all of us here at Knights Inn! we are happy to hear you had wonderful experience
Yes we just recently add the amenities like microwave and fridge to all our rooms. We are also looking forward to our other renovation projects like updating bathroom vanities.
We are glad that you had pleasant stay.
Thank you once again and hope to see again in future.
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They are in the midst of a total reconstruction project, the room and all of the outside was just recently painted. Everything looks really clean. The beds need updated - they...
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They are in the midst of a total reconstruction project, the room and all of the outside was just recently painted. Everything looks really clean. The beds need updated - they are really hard. Overall good experience for the price.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Please accept a huge thank you from all of us here at Knights Inn Hilliard! Sorry for inconvenience regrading renovation but we are trying to make Knights Inn more comfortable for all our guest. We are even changing bed during the renovation.
It means the world to us to hear when we have success. All comments are welcome and are worth reading and learning from even the bad once.
Thank you once again and we hope to see you again:)
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Stinks, poor employees, I was afraid to stay, but I did stay, only because nothing else was available in the area.
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Stinks, poor employees, I was afraid to stay, but I did stay, only because nothing else was available in the area.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for taking your time and giving us a review all comments are welcome and are worth reading and learning from, we are sorry that your had really bad experience with your stay but we just recently change ownership and we are working our way to improve Knights Inn Hilliard.
We renovated this place and we have come long way.
So we would appreciate if you give us another chance and see the improvement we have done.
Sorry once again for inconvenience and thank you for your time but we hope you give us another chance and hope to see you again.
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They are renovating trying to improve the entire motel. They are adding fridges a d microwaves to the rooms and soon they are adding all new tv's. I must say they are working ...
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They are renovating trying to improve the entire motel. They are adding fridges a d microwaves to the rooms and soon they are adding all new tv's. I must say they are working hard to improve the motel even more. Neil is happy to help you to find a place to eat or just answer questions. I must say I stayed here when it was a motel 6 and they are improving the appearance and all. They are even installing new beds. It isn't a luxury motel but it should make anyone who travels happy to stay there.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Please accept a huge thank you from all of us here at Knights Inn! We were so happy to hear you had wonderful experience. It means the world to us to when we have a success. Thank you once again..and we hope to see you again.
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