By using this website you allow us to place cookies on your computer. Cookies are small text files which a website may put on your computer or mobile device when you visit a site. To learn more about how we use cookies read our cookie policy page.

VoicePLUS

Say hello to Phonexa's proprietary voice recognition feature.

Overview

Phonexa's advanced filtration system gives you the tools to decide how each incoming call should be handled. You have the option to set restrictions, create and edit filters, and route calls based on these selected filters. If the filter you want isn't there, we will gladly create it for you. You can also direct calls with specific phone numbers to land in certain states. Our filtration system prioritises the details, giving you the power to be as particular as you'd like with how to manage your calls.

Can be applied to all call campaigns

Allows you to create and customise filters

Distinguishes callers based on filters

Connects with ACD to route calls

Routes calls based on set filters

Allows your external network to set filters

Increases Accuracy

Phonexa's VoicePLUS is a self-learning artificial intelligence that continuously makes adjustments to improve its accuracy over time. With its wide vocabulary range and multi-lingual capabilities, VoicePLUS is proven to be even more accurate at understanding and recording speech than human agents.