I will start by saying that the person that did prepare my food did set up an area to make my unwich and switched gloves. But the attitude of the cashier when I asked if there were anything else besides the bread I needed to avoid is the reason I gave Jimmy John's one star. The cashier laughed at my allergy and started mocking me about asking about certain things in the sandwiches. I will not be returning to this establishment, especially when I can go a little bit down the road and have way better food and not be mocked at O'Baby's.

They do have a lettuce wrap option, but it was pretty bad. Too much lettuce and not enough filling. My wrap was also overflowing with mayo so it was really messy to eat. Originally I asked if they could make the wrap into a salad instead and they said no, so the wrap is really your only option :(

You can order any sandwich lettuce wrapped (they call it an un-wich) If you tell them you have a gluten allergy they will change their gloves. Each sandwich is made on its own paper, so it's pretty safe. The staff at this location let me know that the roast beef that they have does contain gluten, so steer clear of that.

When I walked in, none of the workers knew what I was talking about. They said the could "Maybe make like a lettuce wrap or something." Completely untrained and very disappointing. The one in Mobile was fabulous, so I was really surprised. :(

Stayed at Stoney Creek hotel & wanted delivery (actually pizza, but no gf delivery was available). We tried our first Jimmy Johns. They were very fast and very good! Our delivery man explained that they took care in assembly of our wrap, adding that his mother is celiac & very involved in local Celiac awareness. Our food was very delicious!

Went around 3:30 pm, which is after their busy peak lunch hour. Told them I had a gluten allergy and she immediately put on fresh gloves. I ordered a turkey sandwich with avocado in a lettuce wrap. The lettuce was very fresh and big enough for a sandwich. She seemed to have covered the entire sandwich-making area with protective paper, which I think was for me. She told her coworker he couldn't work on the sandwich because he didn't have clean gloves - so she did the whole process to the end. Keep in mind, this is a place that uses bread day in and out for 99% of their customers. So if you're really really concerned about cross contamination this is a dangerous place to begin with - but my experience was good.

I'm a worker at this location and I'm also gluten intolerant. There is a different bread choice- an unwich: whatever sandwich you want in a lettuce wrap. Our location takes allergens very seriously and takes every precaution we can to avoid any reactions. Just be SURE to notify workers before hand so we can set up to make your food.

I did not get sick and their attitude towards gluten indicated they took it very seriously. However, I ordered a tuna unwich and they got both the tuna and other ingredients from the containers on the line. The sandwich preparer also wiped his fingers on his apron while making the unwich and then continued making it. They used the procedures they had been trained in and asked the shift manager who led them through the process. Probably they just need some more training.

When I asked if there was gf options I was looked at if I had lobsters crawling out of my ears! The manager said the meet SHOULD be gf. They could do an u with but its prepared on the same surface and with the meat that SHOULD be gf..... I could see cross contamination would be a huge issue. It's all prepared in same place where bread is touching. I didn't take the chance and left!

They have a lettuce sandwhich wrap option on there menu. There cheese and mayo do not contain any gluten ingredients. They do not have a dedicated prep area to gluten free however so there could be some cross contamination.

Missing a sub sandwich? They have "Unwich": a bread-free lettuce wrap in any choice of their sandwich fillings. Assembled on a clean, disposable paper wrapper. Don't know if it's completely contaminant free. $$

great unwich, any of their sandwiches made on a lettuce wrap. They are awesome! Cross contamination is the concern. Ask them to make your sandwich on your wrap rather than on the counter to help prevent cross contamination.