Patients

Sense of Humour

Exciting/enjoyable

Complex

Communication

Privilege/humbling

Hard work & emotionally draining

Relationship with manager

Moving away from clinical skills

5.3.

The Role of the Clinical Nurse Leader

The role of CNL was seen as pivotal, possessive of legitimate power, responsible for upholding standards of care, committed to patient care, an advocate for their nursing staff and described as complex.