ProDry Floor Care

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Introduction: Thank you for taking a minute to check out our profile. We have been a Top Pro here on Thumbtack for the past 5 years and would love to have you as our client.
We are a Local, Veteran Owned Family Business, it doesn't get much better than that!!!
One thing you may notice is that yes, we are the highest priced cleaner here on Thumbtack. We have no qualms about that because we know that we are the BEST cleaner on this site in the Cincinnati area. We have not been hired over 450 times because we do not provide Top Notch Service. Just check out our reviews, you'll see that we stand above the rest here on Thumbtack.
Now, we are NOT your traditional Steam Cleaning Company. Our process is Low Moisture. A few things about that, our process will scrub your carpets 100 times more than any other cleaning process will do. It will extend the life of your carpet. Since we’re not soaking it to the backing, essential glues, taping and backing stays in tact longer. Your floors are going to look great, trust me on that. Not only that, but we use a FRACTION of the amount of water than our competition. That means because your floors will not be soaked they will not take days to dry, your floors will be dry in 1-2 hours and you can get back to normal household activities that very same day. No fans, no furniture stacked in your kitchen, clean that morning, enjoy your carpets that afternoon.
Our pricing here on Thumbtack is based on a per room cost for our Standard Cleaning Service. We charge $50 per area up to 150 sf. When we arrive we will measure the areas you want to have cleaned and divide by 150 for the final area count. It's that basic. Each set of stairs counts as 1 area.
As a SPECIAL OFFER Get Your First 3 Areas (up to 450 square feet) for $119.00! That's a $31.00 savings over our Standard Pricing.
Our Standard Cleaning is everything you need to take care of spots and stains and even some odors. If you have extreme situations like heavy soiling or pet urine we do have upgraded packages that we offer to take care of those situations.
We also offer Hardwood Floor Cleaning, Upholstery Cleaning, Tile and Grout Cleaning and Offsite Area Rug Cleaning. Ask your technician about our same day specials on these services for some great savings!
We typically book about one week out. So if you have a need for next day or same week service be sure to give us a call first to see if we have availability.
Are you ready for the BEST Carpet Cleaning Experience? Have any questions ? Need an estimate or want to schedule a cleaning? Give us a call directly or text us -Five-0ne-Three-Four-Seven-Nine-One-Two-Nine-One. We will promptly respond .

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jan - Jun

All year

All year

All year

Photos and Videos

14 photos and 1 video

Specialties

Cleaning method

Steam cleaning,

Dry cleaning

Reviews

Customers rated this pro highly for value, punctuality, and responsiveness.

4.8

266 reviews

5

83%

4

13%

3

3%

2

1%

1

1%

Laci A.

Carpet Cleaning

We needed a quick drying solution because our move-in timeline was so incredibly short. I was concerned that the “quick dry” would just mean the carpets were less clean, but that wasn’t true at all. We were very pleased, plan to use the service again and would refer the service to our friends.

May 25, 2020Verified

Alane W.

Carpet Cleaning

Amazing amazing amazing! I live in a home
W 4 pets so ... stains and odor were something I just learned to live with. Now after the carpets have been treated and cleaned the house smells amazing and there is not one stain left on the carpets! It’s just amazing! I highly recommend these guys. They were courteous and friendly and made my house smell fresh and my carpets look better than new!!!!

Aug 17, 2019Verified

ProDry Floor Care's reply

Glad to help Alane!
If your home has pets it's best to have your carpets cleaned every 6 months to 1 year. We love our pets, but sometimes our carpets don't love them quite as much!!! LOL

Jane Y.

Carpet Cleaning

We were very happy with the work that was done. They arrived on time and were very professional. I would recommend them if you need your carpetscleaned.

Nov 13, 2019Verified

ProDry Floor Care's reply

Jane, thank you so much for taking the time to leave us such a great review. We truly appreciate your business and hope to see you next year for your annual cleaning.

Brenda H.

Carpet Cleaning

These guys were friendly, on time and great to work with. My carpet looks and smells great. And I threw in tile cleaning at last moment and they cheerfully got everything out and did it. Will definitely use them again.

Oct 15, 2019Verified

ProDry Floor Care's reply

Thank you for the review Brenda! I'm so glad you were pleased with your service. Definitely keep us in mind next year for your annual cleaning. Congrats on the new home!

Lauren T.

Carpet Cleaning

I was really happy with the service the day of. I hired them to clean the carpet for a move out, but only because they offered to handle some bleach spots in my son’s room. The spots were gone that day. They even went on to tell me they used bleach neutralizer so the spots didn’t reappear. I just got photos from the landlord today. The spots look exactly the way they did when I hired ProDry.

Nov 30, 2019Verified

ProDry Floor Care's reply

Lauren, I don't think a one star review is warranted here as you could have called to have the spot retreated. Not to mention you didn't give us the best working environment as we showed up and had no power or lights and had to work with one extension chord. Also, are you sure the new renter or landlord did not have the carpets cleaned again? When we spoke about this I told you we could do a non permanent repair, but the next cleaning would take it out. See below.
ProDry Floor Care: "OK, in that case we can do something a little different and more cost effective. We have chalks that will stick to the fibers until the next cleaning that we can blend those spots with. This way they are less noticable, but you don't have to pay the high expense of dying the spots."
You: "I like that idea! There are two of them. About a golf ball size if I remember correctly. I’ll send those pics as soon as I get home. We’ve only lived here six months, so other than that, the carpets are in pretty good shape"

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Credentials

Background check

Wayne Rainbolt

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?

Our pricing here on Thumbtack is based on a per room cost for our Standard Cleaning Service. We charge $50 per area up to 150 sf. When we arrive we will measure the areas you want to have cleaned and divide by 150 for the area room count. It's that basic. Each set of stairs counts as 1 area.
Our Standard Cleaning is everything you need to take care of spots and stains and even some odors. If you have extreme situations like heavy soiling or pet urine we do have upgraded packages that we offer to take care of those situations.
We also offer Hardwood Floor Cleaning, Upholstery Cleaning, Tile and Grout Cleaning and Offsite Area Rug Cleaning.

What is your typical process for working with a new customer?

Most clients ask if we do onsite estimates. While we can do this, we typically will measure everything you want cleaned before we begin any cleaning service and give you all of your options up front. Your technician will recommend what they feel is needed for the best cleaning depending on the condition of your carpets. The final decision is up to the client, we do not hard sell anyone, only educate and let you make an informed decision.

What education and/or training do you have that relates to your work?

We attend annual trade shows and complete training offered by the IICRC. ProDry requires all techs with the company at least one year to become IICRC Certified Carpet Cleaning Technicians. Staying on top of the current trends is how we feel we can give our customers the best service in the Cincinnati area.