Tap & Pay update

The Tap and Pay feature within our Mobile Banking App is being switched off on 15 December 2017.

When the Tap & Pay functionality was launched in our banking app the technology was market leading, and while it continues to provide a secure method for contactless payments via an Android phone, newer technology now exists in the form of Android PayTM and Samsung Pay.

Given the majority of members have a stronger preference for both Android Pay and Samsung Pay (and Apple Pay for Apple users) we have made the decision not to upgrade the Tap & Pay service within our Mobile Banking App, and instead switch it off. Our Mobile Banking App will continue to offer all the other functionality you know and love, like:

Checking your balances and viewing your account history

Transferring money between your accounts

Paying your bills via BPAY

Transferring money to other financial institutions

Accessing financial calculators

There is no reason for you to stop using your phone to make easy everyday purchases. We have made both Android PayTM and Samsung Pay available for you, so you can choose the solution that works for you and your phone.