Went to Costa's for the first time on 2/26/10. Our waitress was new, but I have to say I have never had such poor service. It took approximately 30 minutes to receive our appetizers, she forgot our soup/bread, and our entrees took a long time as well. We finally got fed up and called the manager out to the table and asked for our meals to be boxed up so we could just go home. We arrived at 7 pm and did not leave (without eating our meals, mind you) until 8:15.

Upon arriving at home to eat, the lasagna I ordered was thrown into the to-go container and did not resemble lasagna. The pork chop my sister-in-law ordered was raw in the middle leaving it inedible. I ate about half of my lasagna and was in the restroom for the rest of the night.

The next morning, my sister-in-law called the restaurant and spoke with the owner, who denied that this could have happened and tried to appease us with a $35 gift certificate. After this experience, I am surprised the restaurant remains open. The gift certificate will be thrown away upon receipt and I will be spreading the word to everyone and anyone that Costa's is a horrible restaurant with a stuck-up owner who doesn't believe that his high-school aged staff can mess up. Boy, was he wrong!

The prices were exponentially higher than the food merited. It had the flavor I would expect from a pizza joint, not an Italian restaurant that happens to serve pizza.

If you're looking for GOOD Italian food, travel the extra few minutes to Rockford and go to the Olive Garden....as generic as they are, they have better food for a better value!

Went to Costa's for the first time on 2/26/10. Our waitress was new, but I have to say I have never had such poor service. It took approximately 30 minutes to receive our appetizers, she forgot our soup/bread, and our entrees took a long time as well. We finally got fed up and called the manager out to the table and asked for our meals to be boxed up so we could just go home. We arrived at 7 pm and did not leave (without eating our meals, mind you) until 8:15.

Upon arriving at home to eat, the lasagna I ordered was thrown into the to-go container and did not resemble lasagna. The pork chop my sister-in-law ordered was raw in the middle leaving it inedible. I ate about half of my lasagna and was in the restroom for the rest of the night.

The next morning, my sister-in-law called the restaurant and spoke with the owner, who denied that this could have happened and tried to appease us with a $35 gift certificate. After this experience, I am surprised the restaurant remains open. The gift certificate will be thrown away upon receipt and I will be spreading the word to everyone and anyone that Costa's is a horrible restaurant with a stuck-up owner who doesn't believe that his high-school aged staff can mess up. Boy, was he wrong!

The prices were exponentially higher than the food merited. It had the flavor I would expect from a pizza joint, not an Italian restaurant that happens to serve pizza.

If you're looking for GOOD Italian food, travel the extra few minutes to Rockford and go to the Olive Garden....as generic as they are, they have better food for a better value!