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[SOLVED] Internet Explorer downloads can't save to redirected folder

Question

Hello! I've recently deployed a small network of a few Windows 7 clients and Server 2008. The server was recently updated to SP1 and Windows 7 was also updated to SP1 on one of the client machines. The client computers still haven't been
placed on users desks. I use Folder Redirection as I have in the past with Windows XP, and I've configured some, but not all folders, to be redirected. Less important folders like Saved Games and Links aren't backed up. I don't even know
why the links folder exists, but that's not important right now.

The issue I noticed was that I opened Internet Explorer on the client computer, and noticed that if I tried to download a file, made sure that the Downloads folder in the user profile folder was the selected destination, and ensured that the Downloads folder
was redirected to the server share for that user, if I hit Save, the window asking me where to download goes away, but I noticed it comes back up again, and I tell it a second time to save to the Downloads folder [that has been redirected], and it doesn't.
IE never downloads the file. If I try downloading again, and choose a different location like the Desktop [which isn't redirected], the download works fine.

My initial reaction was oh, maybe the user for some odd reason doesn't have permissions to the Downloads folder that's redirected. So I opened the User folder from within the test account, opened the Downloads folder, and created some new folders and
files in there. All of them worked with no problem. I could even drag the downloaded file I had downloaded through IE 9 and saved on the Desktop over to the Downloads folder and that worked ok as well.

I don't remember testing file downloads before I upgraded that machine, but the computer is running IE9 now after recent updates, not sure if that has anything to do with it.

Any help would be greatly appreciated. Please let me know if you need more information.

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Collect GPMC log

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1. On domain controller, click Start -> Run, type GPMC.MSC, it will load the GPMC console. If the GPMC snap-in is not installed.

2. Right click on "Group Policy Result" and choose wizard to generate a report for the problematic computer and user account (please place appropriately). (Choose
computer and select the proper user in the wizard)

3. Right click the resulting group policy result and click the "Save Report…" => save report and upload it to the link I provided.

Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not
actually answer your question. This can be beneficial to other community members reading the thread.

IRRESPECTIVE of the NTFS folder permissions (I know, makes no sense) you need to change the share permissions so that your users have Full Control.

Ah, ya that's exactly what I'm trying to avoid. I never like handing out Full Control permissions if I can avoid it [and I'm sure none of us do, but that's interesting that it works!]. I have yet to test this on another one of the desktops that
still has IE8 unfortunately, but as soon as I can, and if I can, I'll update this. I'm glad I'm not the only one having this issue though.

::EDIT::

I unmarked the answer above as the answer because it doesn't technically fix the bug and I didn't want to set the folder as Full Control for share permissions for obvious reasons instead of "Change". But I marked it as the answer again, seeing how
it's a bug I'm sure it's nothing here anyone can fix until an update is pushed out.

Cecilia_Zhou, does the Microsoft IE team and group policy team know about this issue and is it being worked on/a fix already available?

Thanks! Also, thanks again RobinCM for that link, glad to know I'm not alone.

To set permissions for users who log on locally or using Remote Desktop, set NTFS file permissions using the options on the Security tab instead of the Share Permissions
tab. If both share permissions and file system permissions are set for a shared folder, the more restrictive permissions apply when connecting to the shared folder.

Actually, I recommend you grant Everyone with the Full Permission when you configure the Share Permissions of the shared folder. The safety of the shared folder will
be controlled well by the NTFS Permissions. We do not need to worry about it at all.

Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer
your question. This can be beneficial to other community members reading the thread.

Users are in fact able to save downloads, but not when they are not connected to the company network and using offline foldering to enable the use of their redirected folders, like downloads and desktop.

I'm having this same issue with IE 10 as well. I redirect the downloads folder for many of my customers and haven't had this issue until I just upgraded one site to IE 10. All Windows 7 w/ SP1 systems with all the latest updates.

I am also having the same problem with Windows 8 and IE 10. Although it does not appear to be a problem with all downloads. I am still trying to identify a common link. We don't use file screening so it cannot be that. Anyone have any other ideas?

Here is another workaround: add .partial extension to the exclusion list.

Interesting thought, but where's the exclusion list? What would .partial be blocked from in the first place that would be related to Folder Redirection when Software Restriction Policies aren't in use?