Description

An Elizabethan collar designed for cats, dogs and small animals in soft but durable fabric. Unlike other collars, the SoftE absorbs noise making it very well tolerated.

Made of padded fabric, our award winning SoftE Smart Collar provides an effective barrier to licking or pulling at sutures or self-trauma of wounds. The material is uncoated non-woven fabric, which is non-allergenic, non- toxic and water resistant. Ideal for use in practice, this collar doesn’t bang or bash against kennels or cages. It absorbs noise and making it very well tolerated by ophthalmic, aural, nasal and other head sensitive patients aiding a quick recovery. Also suitable for rabbits.

Quick and easy to fit

Lightweight & secure

5 sizes for dogs available and one for cats.

Padded on the inside and outside edge for additional comfort and protection

Need help or advice? Contact us:

Delivery Information

How quickly do you deliver?

Under almost all products on our website is an
Estimated dispatch time, check this for a delivery prediction
specific to the item you are looking to purchase. These badges are updated live based on the stock levels we have and also those of our suppliers - so are usually very accurate, but cannot be guaranteed. In more general terms, we aim to dispatch all orders within
1 working day of receiving payment (and a prescription if required). If we cannot do so within 3 working days we will contact you by email.

What do you charge for delivery?

For UK delivery, we charge the following:

Order Total

Weight

Delivery

£0-£28.99

Under 2kg

£2.99

2kg+

£4.99

£29-£38.99

Under 2kg

Free

2kg+

£4.99

£39+

Under 2kg

Free

2kg+

Free

Prices quoted are for delivery to all parts of mainland UK except certain Scottish postcodes (where the price is higher for items sent by courier. Delivery of food abroad (including Channel Islands, N. Ireland and other islands around the UK) is charged at a higher price and free delivery is not available. Temperature controlled products, such as Insulin, are also not always subject to the standard and/or free delivery options.

For full information on our delivery charges, including prices on heavy deliveries to Scotland and abroad, see our
delivery information page.

We can deliver most items to all around the world, but prices do vary. The majority of light weight orders (less than 1.5kg) can be delivered for a flat rate of £10. For an accurate estimate of the delivery charge, please put the items you require in your basket and use the "Estimate Delivery" system on the
shopping basket page (you only need to enter your country and postal/zip code) for a quick quote. For deliveries to the USA you may need to go to the checkout page and enter your full address to get a quote (as some services need your state in order to quote too). For more information on international deliveries, please see our
delivery information page.

Delivery of aerosols

Due to air freight restrictions aerosols cannot ever be sent abroad by Royal Mail. We appreciate your understanding.

Delivery of temperature controlled items

Some products, such as insulin and frozen food, need to be delivered in insulated packaging to prevent them from getting too warm (or too cold) during transit from us to you. Purchasing any of these items in your order will result in a £1.99 charge being added to the total to cover the high cost of the insulated packaging materials. You only pay the £1.99 once per order, regardless of how many temperature controlled items you purchase in that order.

How do I cancel or return an order?

Please call us as soon as possible if you need to amend or cancel an order on 01582 842096. If your order has been processed for dispatch we will be unable to cancel or amend the order. You will however be able to return your product for a full refund*.

To return an item, you must contact us by phone or email to arrange this BEFORE posting any product back to us. We will explain the process at this stage for you.

Reviews
(64)

Q & A

How do I measure my dog to make sure order the right size?

Sue G

I have adopted a medium sized dog, who was injured before I got, her and has had to have two ops. my vet thought she had been shot with a pellet gun before coming to England from Rumania, she is over weight as she was unable to exercise much for approx two years. Now she has had a cancerous cyst removed from her neck about 1inch behind her left ear,and has to wear a cone collar. I want to get her a Soft-E-collar but don't know how to measure it.

Jessica Tyler

Product Developer

Hello Sue,

Thank you for your question.

To measure the size of the Soft-E-Collar best suited to your dog, you will need to measure around their neck. The sizing chart is available in the description of the product to determine the right size for their neck circumference.