Feb 26

NCDOT Customer Service Assessment

The North Carolina Department of Transportation is conducting a survey to find out what North Carolina residents think about various services provided by NCDOT. This survey is part of our department's efforts to measure performance and provide high quality services. Results from this survey will be used to identify ways we can make North Carolina transportation safer, more efficient, and customer-focused.

Your participation in this survey is voluntary. You may choose to be a part of this study, to not participate, or to stop participating at any time without penalty. If you agree to participate, you will be asked to answer questions about your experiences with various services provided by NCDOT. There are no risks for participating in this survey. You are not guaranteed any personal benefits from being in this study and you will not receive anything for participating. The information gained from this survey will help to ensure that NCDOT is able to meet the transportation needs of North Carolina residents. A summary of the survey results will be available to the public through the NCDOT website at the conclusion of this study.