Engagements start with a clear understanding of the program goals. We follow this up with an “as is” assessment of your existing business processes, including:

The people behind the processes

Their level of training, morale and commitment

The organizational design and its ability to support the goals

IT systems, data and the level of integration and communications between different systems

These findings are then measured using Quantitative and Qualitative Key Performance Indicators (KPIs).

Based on the program goals, a “to be” scenario is defined collaboratively with our clients. This is the future end state that will enable the organization to meet its goals and fulfill its mission. A gap analysis is performed to identify improvements needed including re-engineered business processes, training materials, organizational changes, and IT improvements. These improvements are balanced to fit the culture of the organization, feasibility, and most importantly, how they help achieve the execution of the overall strategy.

We assist clients with implementing the redesigned "To Be" processes, systems improvements, training and data quality improvements that result in

Reengineered processes tuned to organizational culture, constraints (such as labor union contracts) that are vastly more efficient and tangibly faster

Better data flow between systems where there are handoffs or connections

Improved data quality, common and consistent data nomenclatures and taxonomies

Brillient is an award winning Solutions Engineering company focused on Information Management, Intelligent Solutions and Business Process Management that helps clients achieve better efficiencies and lower costs in their digital government and IT modernization initiatives.