Summary

Principles of Management courses that requires a brief and/or skillsfocused text.Robbins/DeCenzo is the best-selling brief paperback text that gives students more depth and breadth of practical tools to practice their management skills (Management Workshop) than any other textbook.

Table of Contents

Preface

xxi

PART I: INTRODUCTION

2

(27)

Managers and Management

2

(27)

Who Are Managers and Where Do They Work?

4

(3)

What Three Common Characteristics Do All Organizations Share?

5

(1)

How Are Managers Different from Operative Employees?

5

(1)

What Titles Do Managers Have in Organizations?

5

(2)

What Is Management and What Do Managers Do?

7

(9)

How Do We Define Management?

7

(1)

What Are the Management Processes?

8

(2)

What Are Management Roles?

10

(1)

Is the Manager's Job Universal?

10

(5)

What Skills and Competencies Do Successful Managers Possess?

15

(1)

How Much Importance Does the Marketplace Put on Managers?

16

(2)

Why Study Management?

18

(2)

How Does Management Relate to Other Disciplines?

20

What Can Students of Management Gain from Humanities and Social Science Courses?

20

(1)

A Concluding Remark

21

Ethical Dilemma in Management: Are U.S. Executives Overpaid?

18

(1)

Understanding Yourself: The Self-Assessment Library (S.A.L.): 47. How Motivated Am I to Manage?

19

(3)

Review, Comprehension, Application

22

(4)

Chapter Summary

22

(1)

Companion Web Site

23

(1)

Reading for Comprehension

23

(1)

Linking Concepts to Practice

23

(1)

Video Case Application: Doing Business Privately: Amy's Ice Cream

23

(2)

Crossword Comprehension

25

(1)

Management Workshop

26

(3)

Team Skill-Building Exercise: A New Beginning

26

(1)

Understanding Yourself

26

(1)

Developing Your Mentoring Skill: Guidelines for Mentoring Others

26

(1)

Developing Your Diagnostic Skills: You're Fired!

27

(1)

Enhancing Your Communication Skills

27

(1)

Introduction to Managing Diversity from Diverse Perspectives

28

(1)

History Module: The Historical Roots of Contemporary Management Practices

29

(57)

The Pre-Modern Era

29

(1)

What Was Adam Smith's Contribution to the Field of Management?

29

(1)

How Did the Industrial Revolution Influence Management Practices?

30

(1)

Classical Contributions

30

(5)

What Contributions Did Frederick Taylor Make?

30

(1)

Who Were the Other Major Contributors to Scientific Management?

31

(2)

Why Did Scientific Management Receive So Much Attention?

33

(1)

What Did Henri Fayol and Max Weber Contribute to Management Theory?

33

(1)

How Do We See Some Classical Writings Applied Today?

33

(2)

Human Resources Approach

35

(4)

Who Were Some Early Advocates of the Human Resources Approach?

35

(4)

The Quantitative Approach

39

(1)

Analysis: How Social Events Shape Management Approaches

40

(1)

What Stimulated the Classical Approach?

40

(1)

What Stimulated the Human Resources Approach?

41

(1)

What Stimulated the Quantitative Approaches?

41

(1)

Building on History: Studying Management Today

41

What Is the Process Approach?

42

(1)

How Can a Systems Approach Integrate Management Concepts?

42

(1)

What Is a Contingency Approach to the Study of Management?

43

Details on a Management Classic: Frederick Taylor

32

(14)

Crossword Comprehension

45

(1)

The Management Environment

46

(40)

The Changing Economy

48

(2)

A Global Marketplace

50

(6)

How Does Globalization Affect Organizations?

52

(1)

What Effect Does Globalization Have on Managers?

53

(3)

Emphasis on Technology

56

(4)

How Does an Organization Benefit from Information Technology?

57

(1)

What Is an E-Organization?

57

(2)

In What Ways Does Technology Alter a Manager's Job?

59

(1)

What Does Society Expect from Organizations and Managers?

60

(4)

How Can Organizations Demonstrate Socially Responsible Actions?

62

(1)

How Do Managers Become More Socially Responsible?

62

(2)

What Is Entrepreneurship?

64

(2)

Is There an Entrepreneurial Process?

64

(1)

What Do Entrepreneurs Do?

65

(1)

Can Large Organizations Have Entrepreneurs?

65

(1)

What Will the Workforce of 2010 Look Like?

66

(2)

What Does the Workforce Look Like Today?

66

(1)

How Does Diversity Affect Organizations?

67

(1)

How Can Organizations Help Employees Balance Work/Life Concepts?

67

(1)

Is Labor in Short Supply?

68

(4)

Why Do Organizations Lay Off Workers?

69

(2)

Is There a Pending Labor Shortage in the United States?

71

(1)

How Do Organizations Make the Customer King?

72

(5)

Can Organizations Improve Customer Service?

72

(3)

How Have Organizations Shown an Increased Concern with Quality?

75

(1)

When Must Managers Think in Terms of Quantum Changes Rather Than Continuous Improvement?