I Linked My eBay Account, But No Sales Have Imported

If you've linked your eBay account but your GoDaddy Bookkeeping account still shows that you don't have any sales, this is most likely because you have not yet linked your PayPal account.

The reason that you will need to link your PayPal account is because eBay only sends us your "eBay Fees." You will need to link your PayPal account in order to track sales, sales tax, shipping fees and shipping income. By only linking your eBay account, you will only see your eBay fees and not any of your eBay sales that are paid via PayPal. Once you've linked PayPal, all of your transactions will be imported into GoDaddy Bookkeeping.

NOTE: Please keep in mind, that with PayPal, we can pull data through the beginning of last year. The process for pulling this data can take some time, but shouldn't take longer than 24 hours. Of course, this time will vary with the volume of data that's being imported.

At this point, we suggest linking your PayPal account, let the account run it's import and then let us know if you are still having problems with your account. If your account still isn't importing any sales, feel free to submit a ticket HERE.

NOTE: If you don't get paid via PayPal, then you will need to link the bank account that receives your eBay payments.