Optimising a Contingent Workforce
is Humanly Possible

Managed Service Programmes (MSP)

When it comes to Managed Service Programmes (MSP), you’ll know us as TAPFIN. Our quality programme management, efficient processes, breadth of services and global reach allow us to deliver high quality solutions to meet and exceed our clients’ requirements. As the leading provider of vendor neutral and hybrid MSP solutions, we’re proud that our MSP expertise has been recognised in the following achievements:

Global MSP leader in 2017

We're proud that industry analysts Nelson Group and
Everest Group have named TAPFIN as the Top MSP leader for 2017.

$9 billion+

With 400 MSP programmes managed by TAPFIN globally, we have over $9 billion spend under management.

ISO accredited

TAPFIN is the only MSP vendor to have established and maintained an ISO 9001:2008 certification for all its processes.

MSP Delivery Areas

TAPFIN provides a single, standardised contingent workforce management solution. We offer three models to meet your organisational goals and structure – regardless of the model you choose, our allegiance is to you and you alone.

Master Vendor

Acting as the primary supplier, ManpowerGroup Solutions will have the ultimate responsibility for both the management of the MSP and the fulfilment of orders.

Neutral Vendor

Operating independently from the supply channels, orders are fulfilled using a pool of vetted and pre-approved suppliers - a competitive, yet neutral, approach.

Hybrid Model

Combining both solutions, you can use the most appropriate vendor model (master or neutral) for the talent demands of individual divisions or business units.

Solutions in Action

Learn how our MSP solutions have helped a selection of leading organisations successfully meet their contingent workforce challenges:

International Insurance Provider

Delivering a successful programme extension for an international insurance provider.