WEEE Information

WEEE

Irish LegislationThe Irish government implemented the WEEE (Waste Electrical and Electronic Equipment) Directive 2002/96/EC in August 2005. From 13 August 2005, all Producers and Distributors (Retailers) of EEE must comply with the WEEE Regulations 2005.The purpose of this Directive is, as a first priority, the prevention of waste electrical and electronic equipment (WEEE), and in addition, the reuse, recycling and other forms of recovery of such wastes so as to reduce the disposal of waste. It also seeks to improve the environmental performance of all operators involved in the life cycle of electrical and electronic equipment, e.g. producers, distributors and consumers and in particular those operators directly involved in the treatment of waste electrical and electronic equipment.

How does it work?

Consumers from in the Republic of Ireland will be able to return waste electrical and electronic equipment to Eurieka.ie free of charge on a one-to-one basis. This means that when purchasing an equivalent product, you can return your old version to us provided it is a like-for-like equivalent, or has fulfilled the same function as the newly supplied equipment. For example, you're entitled to send back a television, provided you purchased a comparable new television. Items you are returning as WEEE must be returned within a maximum of 30 days from the date of delivery. “Waste Electrical and Electronic Equipment (WEEE) is taken back free of charge on a one-for-one, like-for-like basis. Waste batteries including rechargeable batteries are taken back free of charge. You are not obliged to make any purchase when returning old batteries. Each local authority must also accept household WEEE and small batteries free of charge at its recycling facilities. All WEEE and waste batteries must be recycled and should not be placed in any of your household wheelie bins. Make sure you always recycle all your old electrical goods and batteries.”

Waste Electrical and Electronic Equipment (WEEE) and waste batteries must never be placed in your waste disposal or recycling bins. WEEE is taken back free of charge at electrical retail outlets on a one-for-one like-for-like basis. There is a bin for small batteries in your local store. Local authority civic amenity facilities also take back WEEE and waste batteries free of charge. WEEE and waste battery recycling is free.

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Testimonials

We have received the HP page wide printer this morning and appreciate the friendly, helpful and efficient service provided to us. Thank you

Excellent Service, pre and post sales. Great pricing versus the other quotes received. Very helpful team and our order was with us next business day, happy to recommend and look forward to doing business with eurieka.ie again soon

I started a chat with one of Eurieka's employees just to clarify few things on equipment I was looking to buy for the company I work for. I was surprised by the level of professional approach from him. We quickly switched to emails and agreed a list of items required and got extra discount. The equipment was kept for us until we got all internal approvals, it was shipped and delivered quickly. I highly recommend Eurieka to anyone.

In today's world of quick decisions and the need for instant results, the team at Eurieka have been great at fulfilling our IT needs quickly and effectively. Knowing you can use the website for a quick order, or get advice from the sales team if you're not sure of the best product is a great comfort to us. The quick processing and dispatch of orders is the icing on the cake.

I approached Eurieka.ie because I needed to purchase HP products. Eurieka.ie helped me select the products most suitable to my needs by way of advice tailored to my personal needs profile. The result was I purchased all the products I needed and they were speedily delivered to me. I liked their assistance by way of expert advice which was friendly and caring towards the customer and the customer’s needs. I found the whole experience very satisfactory and I quickly accomplished my purpose without leaving my desk. I can only describe my experience with Eurieka.ie, and with particular emphasis on their personnel, as excellent.

I had been attempting to locate a product through several sources and was sold incorrect product on two different occasions, so I was sceptical that Eurieka.ie had the correct product. Despite this being a small order, Will earned my trust on this by his professional, customer focused attitude and his excellent responsiveness. The speedy delivery of this part saved my company from a serious issue with a very important contract. Despite this being a very small purchase, Will treated this transaction like I was one of his most valued customers. It has been a pleasure to work with Will and Eurieka.ie

Very impressed with phone support, and speed with which my queries and requests for clarification were responded to. Also happy with spec and pricing versus competitor sites. Thanks again for your help.

Well, so much for my old school fondness for bricks and mortar outfits. You've struck the perfect balance of price, speed of delivery and product details. Very happy to continue shopping with Eurieka.ie

I use eurieka.ie because I find I can buy what I need online cheaper that I can purchase in the shops.
My purchases are delivered to my door, my time is important to me and not having to drive around to find the product is great.
I rang for advise on purchasing a new printer and I was very impressed with the time given to me and the advice on buying the most suitable printer for my needs.

Brilliant service and the courier (Dave) from Dublin is a really nice guy, and extremely professional at his job.
I was amazed at the efficiency at which I received my order and very happy with the service overall.

Thank you for your excellent service.
I ordered my computer on Tuesday afternoon and it was delivered before noon the next day. Wonderful efficient service and the staff were courteous and extremely helpful, both before and after I made my purchase.
I look forward to shopping again with Eurieka in the future.
With kind regards and best wishes."

I ordered a printer and was told delivery would be 1-3 days and I got it the next day. I had a query and rang Peter who emailed within ten minutes and then rang me. Talk about efficient!!! Dealing with companies a lot I have found that a lot of them take their own sweet time and it is so annoying. All I can say is great job and will definitely being use this company again.

Having recently purchased a laptop from Eurieka.ie, I can promise that for future purchases, I will look no further. I called Peter probably a dozen times with different questions before finally purchasing a HP Zbook, which I couldn’t be happier with. Each time, he was patient and helpful. The Zbook unfortunately didn’t have one component that I needed but Peter wasted no time in organising an external CD rom to be sent out to me, even though I was away at the time, he didn’t hesitate in arranging the courier to call to the campsite where we were staying. All in all, I’m thoroughly happy with my experience with Eurieka and will definitely be back. Thanks for a great shopping experience.

We have recently completed upgrading our IT equipment. We shopped around with various online and offline companies and found the pricing, wide product range and customer service at Eurieka.ie to be the best of the companies we contacted. Very quick delivery time also. The team really know their stuff and were a pleasure to deal with, we will certainly be back

Eurieka is quick and simple and is extremely cost effective. The site is so user friendly, ordering takes a couple of minutes.
We love the personal support available from Declan, Peter and everyone at Eurieka whenever we need it.
They’ve never let us down - it’s the best move we’ve ever made.

Eurieka.ie have been our IT supplier of choice for a number of years now due to the excellent levels of service we receive. Extremely competitive pricing on all of the leading brands and the latest products. Quick turnaround times on quotes and speedy delivery on orders. Very helpful customer service and knowledgeable sales team

I ordered a Microsoft Sculpt Ergonomic Desktop from you and it arrived next business day. I just wanted to say that I was really happy with the service that I received from you. Incredibly efficient delivery. I've ordered items from you in the past and they have always been delivered very quickly. So thank you again and I look forward to using Eurieka.ie in the future.

I found Eurieka.ie a pleasure to deal with in every aspect.
They provided expert advice and recommendations.
Along with a decent turnaround and delivery of goods
I was very happy with the service they provided.

Thanks a million for all your help. Also, thanks to Will and Declan for sorting out the problem with my laptop order so quickly. The level of service, price and delivery times that your company has provided over the past few days means that we will always check out eurieka.ie first when we need anything for our school.

I wanted to reach out to pay a big compliment for the outstanding service. I received my order this morning and was delighted with the very fast delivery. I found anyone I was dealing with for the order from customer service to the driver Dave very pleasant and courteous.

I would like to thank you for the way you handled my recent purchase of a new laptop from Eurieka.ie. You were most professional, you listened to what I needed for my job, recommended a solution and were very responsive. You took account of my immediate deadline to have a new laptop as I was leaving the country for 2.5 months which added urgency to the process.
So writing from my new laptop, I would like to say a big thank you and I feel lucky to have you as such a committed team. No doubt I’ll be a customer again.

Eurieka provides fast delivery. With Excellent Customer Service. All items bought were in very good quality with the right price. Will definitely buy items in the future and recommend this company to a friend. EXCELLENT!!!

Thanks again for recommending the right computer for me and taking the time to deal with my concerns in a very professional and thorough way. I will certainly be back to Eurieka.ie for all my IT needs as I run my business.

Our company spent a lot of time researching and searching the internet looking for a printer that would suit our needs. This soon got very confusing with different printers making various claims.
Thankfully, we then went to Eurieka.ie - they explained the differences between all the printers and found one that suited our needs. The service was excellent. Now Eurieka.ie is our first call when looking for information or new equipment. Highly recommend!

I genuinely can’t fault Eurieka for the service they have provided our company over the past two years – excellent advice, competitive prices, quick delivery and very good follow up support have all exceeded my expectations. Overall a very professional and courteous service that I would have absolutely no problem recommending to colleagues or to other businesses.

I am an owner busy business and am not technical. I recently purchased an HP Office Jet Pro and was very impressed with Eurieka.ie's after sales service. The staff member whom I had dealt with was very kind and patient. He went out of his way to help me and is a true asset to the organization.

I have ordered a few items from eurieka.ie in the past and found the service and product were both of a high standard. I also found the customer support team to be very helpful with any questions I had about the products. I would recommend eurieka.ie to any business for value and great product quality.

We found eurieka.ie online and called them due to the product range, pricing and great testimonials they have, now I’m writing my own! We needed to cater for a growing team and the understanding of what we needed, service provided and product knowledge given was second to none. Products arrived next business day with upgrade configurations done and at a great price. Cannot recommend enough, thanks again guys!

I was very happy with the service I received and would have no hesitation in recommending Eurieka for future orders. I received my product the very next day and all my enquiries were answered promptly and in a friendly manners

I had a number of conversations by phone and email and they understood my requirements. They were able to arrange that the version of the Spectre x360 that met my specifications was provided to me, as soon as it was available.
I have been delighted with this laptop since I received it. It is light, has a lovely edge to edge screen, good performance; and I have not yet been able to work out what its full battery life is.
I will happily return to eurika.ie when I next have need for hardware

Before we started using Eurieka we were using several different suppliers to purchase the necessary products for our company. And while each of the companies were good, Eurieka stood out above and beyond the rest. The wide selection of products, matched with their knowledgeable and friendly sales and customer service teams makes ordering products for our business so simple, as they really are a one-stop shop.
Many thanks,

I ordered a printer from eurieka.ie and was told that delivery would take 1-3 days. I was so surprised that it arrived the next day. I had a query and rang them up - inside of ten minutes Peter had emailed me followed up by a call. They are so efficient and pleasant to deal with which is a novelty these days with companies. I will certainly be using them again.