14 News App Support and FAQ

Thank you for your interest in the 14 News app. This page is meant to help you work through some of the common issues with the 14 News App. If you have any other problems, email us at newsdesk@14news.com. We will respond promptly.

How do I turn push notifications on or off?

To turn push notifications on or off, go to My View>Settings.

I want to send in a story idea, how do I do that?

To submit a news story or photo, go to My Report>Contribute.

My app doesn't seem to be refreshing.

In iDevices, drag the screen down.

In Android, hit your list key on the phone, then "Refresh."

How do I move the Interactive Radar to where I am?

If you hit the bullseye on the radar screen, you will be able to enable your location settings. That will make the radar move with you.

WEATHER APP FAQ

How do I change my radar location?

Press the home icon in the upper right hand corner of your app.

How do I change which weather alerts push to my phone?

Click the "i" icon in the upper right hand corner of your app. There you can toggle alerts on and off.

Tammy Gibson and Sherri McClean of Henderson County presented their metal detector petition to the school board Monday evening.

Metal detectors made it back on the agenda at the Henderson County School Board meeting Monday evening. Two women presented a petition to board members with 2,030 signatures in support of implementing the devices. Tammy Gibson and Sherri McClean say they want what is best for their grand children, and after hearing 17 were killed in the Parkland, Florida shooting, they soon set out to start collecting signatures. "We want something done," Gibson said. "We didn't...

Metal detectors made it back on the agenda at the Henderson County School Board meeting Monday evening. Two women presented a petition to board members with 2,030 signatures in support of implementing the devices. Tammy Gibson and Sherri McClean say they want what is best for their grand children, and after hearing 17 were killed in the Parkland, Florida shooting, they soon set out to start collecting signatures. "We want something done," Gibson said. "We didn't...

Nikolas Cruz appears in court for a hearing in Fort Lauderdale, FL, on Monday, Feb. 19. Authorities said Cruz’s brother was arrested for trespassing at the same school on Monday, March 19. (Source: Mike Stocker/South Florida Sun-Sentinel via AP, Pool)

Nikolas Cruz appears in court for a hearing in Fort Lauderdale, FL, on Monday, Feb. 19. Authorities said Cruz’s brother was arrested for trespassing at the same school on Monday, March 19. (Source: Mike Stocker/South Florida Sun-Sentinel via AP, Pool)

Authorities say the brother of the teen charged with killing 17 people at a Florida school has been arrested for trespassing at the same school.