A RESPONSIVE AND DYNAMIC INSTITUTION

DELOS COMBINES QUALITY AND FLEXIBILITY WITH TIME AND COST EFFICIENCY TO HELP REDUCE RISK FOR BUSINESSES GLOBALLY

STARTING A DELOS ARBITRATION

To start a DELOS arbitration, please complete the model Notice of Arbitration found at Appendix 1 of the Rules of Arbitration (the "Rules"). This model sets out in detail what information you should aim to provide.

Once your Notice of Arbitration and supporting documents are ready, please send everything:

to the respondent(s), to their e-mail address specified in the contract, or have everything delivered to their address or place of business. If you want to be cautious, you should (also) courier the documents to (each of) the respondent(s). You should make sure to obtain and keep evidence of having delivered the Notice of Arbitration (see Article 3 of the Rules); and

Upon receipt of the filing fee, Delos will provide you with a payment receipt, which you can then send to the respondent(s).

The arbitration commences on the date that Delos receives the Notice of Arbitration. The time-limit for the respondent(s) to answer the Notice of Arbitration begins from the date when they (are deemed to have) received the Notice of Arbitration and the filing fee receipt, whichever is latest.