The latch in the door is in the closed possition most likley or the latch is broken all together. Hold the door open pull on the handle. use a screw driver to unlatch the closed catch. it looks like a sideways w that closes in on itself around the striker on the door.

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I have the same problem.(Door will not stay closed) The door latch itself seems worn to the point where the linkage from both the actuator or door handle causes the latch to get stuck. I can free it with a screw driver applied where linkage connects to the latch, but it will stick again. Dealer wants over 300 with actuator. I am looking in junk yard for part. Remove door panel, somehow disconnect linkage from latch. It makes more sense to remove 3 hex or star screws 1st (27mm) so latch will be more accessible. My problem is the door latch, not anything else. Good luck

this problem is caused by a small switch inside the door that is attached to the door latch mechanism, it is called a door ajar/coutresy light switch, there are one of these for each door, the dealer can run a test that will id the bad switch very quickly, the output from these switches goes through a control called a lighting control module (LCM), it has the ability to test itself.