FAQ

Do you accept credit cards?

Yes we accept all major credit cards and use “Square Register” for this process.

What if my flight is delayed?

Once a reservation is made we monitor the incoming and outgoing airport traffic. Our standard is a 10-15 minute show time prior to the scheduled pick up. The same applies for arrivals at the McGhee Tyson Airport. If your flight is delayed we will still be there to take you to where you need to go.

Do you provide service outside of airport transportation?

Yes we do. We provide regular taxi service to Knoxville and surrounding areas as well.

Do you provide long distance service trips?

Yes we do. We can provide services to anywhere in the continental united states. Some of our past long distance trips include Orlando Florida, New York New York, Cincinnati Ohio, Baton Rouge Louisiana, and beyond. For any further inquiries on a long distance trip reservation please contact us at (865) 740-8026.

What are your hours of service?

Whenever you need us we are there. We operate 24/7 and on all major holidays. We specialize in early morning pickups to the McGhee Tyson Airport as well. Feel free to contact us anytime.

How soon do I need to make reservation?

As soon as you would like. We always prefer the reservation to be as soon as possible for scheduling purposes. However, we know that life can be hectic at times and this is not always possible. We are primarily based out of the McGhee Tyson Airport. So if a last minute reservation is needed one of our cabs will likely be traveling from this location. So we ask to please give adequate time for our drivers to reach you.