2016 Ford Escape SUsed Cars
in
Montebello, CA 90640

Average time on market:
30 days
Certified Pre-Owned: No
Transmission: Automatic
Color: Oxford White
Description:
Used 2016 Ford Escape S for sale
- $13,399, 19,590 miles with Bluetooth

Avg. Dealer Rating: (81 reviews)
"This is the worst dealership I've ever been to. The car was in the middle of a
ton of cars so I couldn't test drive it. When I was looking at the car it was
pretty much a bucket car. So many scratches and the rims were messed up
the trunk wouldn't even stay open unless you held it open. Then the guy was
sexist because I was a woman buying a sports car he though I didn't know
anything about the car and tried to rip me off! LOL this is so unprofessional! "

Avg. Dealer Rating: (17 reviews)
"The sales man was kind courteous but not knowledgeable. I went to see a specific vehicle. The main purpose for my visits was because I was looking for a vehicle with an automatic lift gate. When the sales man showed me the car he couldn't tell me if there was an autolift gate or if it was broken oon the vehicle. He didn't try to verify either. So I left. He called 2 weeks later and still no mention of the liftgate feature. "

Avg. Dealer Rating: (37 reviews)
"it was very nice experience, Iren or Iron (don't know how to spell the right
way) was patient and knolegeble. she never put any pressure on me.
unfortunate when I made my mind car was already transferred and she
offered a different make and model and different finance options. it took me
a while and the best part was that no-one ever put any pressure to make my
decision. paperwork was also very smooth. I left extremely happy and will be
back."

Avg. Dealer Rating: (18 reviews)
"Alyssa was very helpful and professional. Unfortunately, a death in the family made it impossible to finish the sale right now. We look forward to working with her in the near future. "

Avg. Dealer Rating: (18 reviews)
"Dealer responded to my email inquiry within minutes of me inquiring online. I spoke with Corina and the car was reserved for my son and I to look at the next day (Saturday, 20 January). Drove 92 miles from the San Diego area and arrived at 1130 on Saturday. This was a deal we couldn’t pass on. By about 2pm, the deal was finished and we were out the door and heading back to San Diego. My son was excited.
On Tuesday 23 January is where it goes south! My son gets out of class (high school) about 2pm and this 2014 Ford Focus ST with just over 31,000 miles will not start. Tried jumping it, to no avail! Called Auto Nation and they had the roadside assistance (who arrived three hours later) tow the vehicle to the nearest Ford dealership (Escondido Ford). During this entire time my wife called Auto Nation Ford and requested to speak with the store manager and was told he was not the person who made the deal and transferred to a person named Gergio in the finance department. Gergio flat out stated to my wife, “Guess you should have purchased that extended warranty.......”a statement which I confirmed he said when I talked to him that same night. He absolutely refused to let me speak with a manager. On the 24 January I eventually spoke with a regional manager who was filling in and thought I was making progress, still nothing. The 24th, 25th and now the 26th has come along and the vehicle still sits in Escondido Ford and they have no idea what’s wrong with this car and it will not start! Auto Nation has so graciously offered to have the car towed from Escondido to Torrance and inspect the car up there to make sure we didn’t add any after market products to the vehicle which may have caused it to just stop working. I was specifically told they would do this for us since we have gone over our “five day” return policy! Gee, thank you! I expect a full refund!
Bottom line: As a member of the U.S. Navy, I looked for a good deal in the Southern California area. My 18 year old son purchased this car with cash and drove it for three days before it stopped working out of the blue and it has been nothing but a hassle trying to get this car returned! I was asked to be a bit more patient! DO NOT TRUST THIS DEALERSHIP!"

Avg. Dealer Rating: (9 reviews)
"The car was delivered to the location on time for me to test drive. I was contacted by my sales rep within 30 minutes of my test drive. Everything Avis said they would do they did. I’m still in the process of purchasing the car, but so far I have no complains."