JOB DESCRIPTION

Accounting Clerk General Requirements &middot; Maintain a warm and friendly demeanor at all times. &middot; Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. &middot; Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. &middot; Must be able to multitask and prioritize departmental functions to meet deadlines. &middot; Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. &middot; Attend all hotel required meetings and trainings. &middot; Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel. &middot; Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. &middot; Comply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations. &middot; Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. &middot; Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. &middot; Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. &middot; Must be able to cross-train in other hotel related areas. &middot; Must be able to maintain confidentiality of information. &middot; Must be able to show initiative, including anticipating guest or operational needs. &middot; Perform other duties as requested by management. DUTIES & FUNCTIONS Fundamental Requirements: &middot; Utilize and maintain the time and attendance system and process daily, weekly, bi-weekly, semi-monthly, and monthly payroll and related information to include payroll hours, verifying payroll information, recording miscellaneous earnings/deductions, etc. &middot; Review and ensure accuracy and appropriateness of all payroll input and output. &middot; Monitor, prepare, and communicate financial reports in accordance with Wyndhams required due dates. &middot; Retrieve and process all deposits in accordance with hotel standards. &middot; Maintain an adequate supply of cash/change and provide cash/change to all departments as needed &middot; Prepare Cash Over/Short reports on a daily, monthly, and yearly basis. &middot; Issue and redeem cashier banks as needed by the departments with the approval of the Accounting Manager. &middot; Audit cashier banks as required by hotel standards. Maintain all documentation. &middot; Process due backs on a timely basis. &middot; Maintain all cashier contracts. &middot; Process petty cash receipts and reimbursements on a regular basis and inform management of any deviation to policy. &middot; Assist the sales effort in establishing customer credit in accordance with Wyndhams policies. &middot; Assist in the credit process of application processing, reference checks, credit limitation, direct billing list, deposit requirements, and all other credit-related activities. &middot; Provide customers with accurate and timely invoices, statements, and schedules. &middot; Respond to customer inquiries in a timely fashion and communicate all issues and/or disputes to the appropriate supervisor(s). &middot; Maintain an efficient collection process to include an organized filing and tracing system, issuing letters, monitoring returned checks and charge backs, performing collection calls and preparing bad debt write-offs. &middot; Monitor guest ledger, advance deposit ledger and any other related ledgers to ensure proper internal control. &middot; Keep management aware of any unusual operation or financial occurrences and/or significant deviations from policies and procedures. &middot; Ensure overall guest satisfaction. EOE M/F/D/V