GoDaddy says internal network issues responsible for crash

By Latif Salman on 09/11/2012 09:57 PST

GoDaddy recently underwent a crash which also took down millions of sites hosted by it. An Anonymous member, AnonymousOwn3r, claimed that he was responsible for the crash and that he accomplished it through a Distributed Denial-of-Service (DDoS) attack. He also said that he launched the attack in his individual capacity, not representing Anonymous.

GoDaddy was quick to respond to this, stating that it was aware of the problem and was working actively to resolve it. The company was able to restore the services within 24 hours and stated that no customer data was compromised during the entire fiasco.

Now, the company has released an official statement, categorically refuting the claims made by AnonymousOwn3r. According to the company, “The service outage was not caused by external influences. It was not a “hack” and it was not a denial of service attack (DDoS). We have determined the service outage was due to a series of internal network events that corrupted router data tables.”

The company further reiterated that no customer data was compromised neither were its servers breached at any time. It also apologized to the customers for the inconvenience they had to face due to the service outage.