Northwest Missouri State University students have email and personal file storage through Microsoft's cloud services. In Office 365 (Student Email), students have 10 gig of email storage. Students also have at least 7 gig filestorage in their Microsoft OneDrive (personal file storage) cloud account, which is accessed through your Northwest email. To check out your Northwest Student Email and OneDrive account go to the following URL: https://www.outlook.com/mail.nwmissouri.edu.

Note: Email and personal file storage space is determined by Microsoft and subject to change.

A6 - How do I use OnDrive Personal File Storage (formerly SkyDrive)?Students have personal file storage in their OneDrive account within their email. Students can store any kind of file in the service, including photos, video, and documents, and then access them from any Windows PC or mobile device. The service organizes files by type, so it's easy to find what you need. If you need help using OnDrive in your Student Email, call the Information Technology Help Desk at 660.562.1634. You can also view Microsoft's OneDrive support information at: https://onedrive.live.com/about/en-us/support/.

A7 - How do I set up my mobile phone to access my email?As a student, unless you have the Exchange (ActiveSync) option, you must be on your mobile phone provider's network (i.e. Sprint, AT&T, etc.) to have both incoming and outgoing mail available to you on the Northwest campus. Look for the Windows Live or Exchange option on your phone when setting up your email. If you have Exchange (ActiveSync), the server is: m.outlook.com

To receive your Northwest email on your smartphone, you must login with your full Northwest Network email address (username@mail.nwmissouri.edu) and current Northwest Network Account password.

If you do not have Exchange (ActiveSync), outgoing mail for students is blocked on Northwest's wirless network. If you want to use Northwest's wireless network with your Student Email and do not have Exchange (ActiveSync), you will only be able to have incoming mail available to you. You will need to use Pop3 and set your incoming Server settings to use SSL Security, and be on Port 110 or 995. The server is pod51008.Outlook.com.

Accessing your email settings on smart phones can vary depending on the operating system (OS) and phone model, so please view your phone’s instruction manual or its manufacturer’s web site instructions before attempting to set up your email on your smart phone. Here is one example of where to find the Exchange (ActiveSync) account on an iPhone (also applicable for iPad and iPod touch):

Please be sure to do the initial setup of Microsoft Outlook and Student Email (Office 365) wired (Ethernet cable) and not wireless. Trying to configure Outlook to work with your Student Email (Office 365) may not be successful using wireless. However, once properly configured, you should have no trouble using Outlook wirelessly.

If you have a university-provided computer, you can set up Outlook to work successfully with your Student Email (Office 365) with these instructions. To set up Outlook to work successfully with your Student Email (Office 365) on a non-university provided computer, please see the Microsoft Outlook/Office 365 help page.

A10 - What is the Cloud?The "Cloud" is a general term used by software service providers to describe online services provided by remote servers. Office 365 is the term that Microsoft uses to refer to their "Cloud" email online service. Other examples of "Clouds" include Google (Google Docs, Google+, etc.) and NetFlix.

Note: The university's "global address list" is available within Student Email accounts so that students may look up and email other Northwest students, faculty and staff without having to know the person's full email address. See Q14 for how to use the Office 365 global address list.

A15 - How do I move email in my Student Email (Office 365) Junk E-Mail folder to my Inbox? Office 365 does a good job of targeting junk email and placing those items into the Junk E-Mail folder. However, occasionally email that you do want may find its way into the Junk E-Mail folder. Therefore, it is important to periodically check the Junk E-Mail folder to make sure you aren't missing mail that you do want to receive. See these instructions on how to move email that had been placed in the Junk E-Mail folder back to your Inbox.