Rock ‘n’ Roll San Francisco Shows Improvement

As you may have guessed from my lack of blog reviews on the 2018 Rock ‘n’ Roll Series, I had a less than amazing experience for much of the year. Combine the lacking and lackluster race experience with the most frustrating ambassador experience I have ever had, and I just decided my blog didn’t need it. Out of an abundance of caution–I knew I could not return to the ambassador team (RIP Rock ‘n’ Blog) if I didn’t see some serious changes–I bought a bib to Rock ‘n’ Roll San Francisco 2019 at the expo, so I wouldn’t lose my legacy status.

While I missed running to the Hopper Hands, I am always up for a cheeseball tourist photo stop along the Bay!

Pro tip: If you are an Active Advantage member–that’s the membership you pay for, not free usage–do NOT buy pre-sale bibs at the race expo. You WILL be charged the Active fees (which you get for free as an Advantage member) and the free tee shirt probably isn’t worth it.

If only the bibs were actually this size, people might follow these instructions!

Pre-Race Expo. San Francisco is an easy town for public transit, and the Uber/Lyft/app-cabs are plentiful. I flew into SFO and took BART to Embarcadero, then walked from the BART station to the Expo out at Pier 35. The weather was lovely, so I didn’t mind a walk, especially after a flight. My expectations were low for this expo; frankly, the expo has sucked since it left the Moscone Center. (Originally I assume the expo moved because Moscone was under construction; no clue what the story is now.)

Bib Pickup: Status Same-Old. Once again, the race did not sell out in advance (as it did the first three years at least) so you could register at the expo. I’m guessing the City of San Francisco granted a permit for 8000. There were only 7000 numbers, and one of my friends who registered at the expo was given number 7575, a little underwhelming. The bibs are the same gigantic papers they have used for years; their enormity has led many to fold them or pin them somewhere other than “completely covering my entire torso,” though at least they now have integrated timing chips AND a station at the expo to test and make sure they work. The race waiver is now two separate waivers, and though they send out like ten pre-race emails about them (“remember to sign your waivers!”) almost no one does–like who even owns a printer? Bib pickup also included an LED light wristband (more on that later).

Some of the new trucker designs

Race Shirts…Better Design, Cheaper Quality. I really wanted to like this year’s race shirt, especially after the horribly generic shirts that Ironman offered to Rock ‘n’ Roll participants in early 2018. While the design is much better, everything else is worse. First, the shirts came individually wrapped in plastic. This is unnecessary on the consumer end, but may indicate that the shirts have changed country of origin. (Federal law requires fabric goods from some countries be shipped individually wrapped in plastic. When I worked at Macy’s we literally filled a dumpster with plastic bags each time we unloaded a truck.) Second, the shirt quality is cheap. The fabric isn’t pleasant to the touch, and it is rather sheer. Third, there are tags sewn into the collar of the shirt, and they are not the easy-tear-away tags found in most athletic clothing. Fourth, the shirts are sized even smaller than previous years. I always order a women’s XL so that the shirt isn’t too short and isn’t too tight. This year, the women’s XL is both. When I took it out of the bag and flattened it, it wasn’t even shaped–it was a rectangle/box like a man’s shirt. Finally, the design placement is weird and unflattering on every body I saw with a shirt on it. Verdict: unwearable. They could cut costs by offering a tee-shirt-quilt panel instead of a shirt.

Race Bags: Still Plastic, Still Awful. When I first started running Rock ‘n’ Roll races, the bags were durable drawstring bags made of gym bag type fabric. Themed races–Los Angeles/Halloween, Vegas/Strip at Night–had themed bags. The series later changed to cheaper fabric bags that were not as durable–the hard edge of a box might cause a tear–black for every race, no themed bags. Eventually the series switched to plastic bags that tear if you look at them funny (though they are durable enough for a few uses as a post-race laundry bag). Allegedly these are for security, but they are frosted and not sheer, so I don’t believe that’s the real reason. They must have ordered a billion of them. When I have time to plan ahead, I bring an empty one so I don’t have to take yet another plastic bag. The contents are as tired as the bags: sample of shave oil that claims to be the best invention since shaving, sample of Calmoseptine (which I find uncomfortable and stinging, but my friend Andrew uses it so he takes all my samples), discount card for a boxed meal service, discount card for produce delivery. The better way to do this would be to put these items out at a “help yourself” station (where I would take ALL of the Hemp Hearts samples!). Or at least have a space at the expo to dump the stuff we won’t use. It’s such a waste.

Merch: HUGE UPGRADE. Last year the race merch was sparse and poorly designed, and included a rack of what I guess you would call “stuff we found in a warehouse somewhere and ought to try to sell.” The only potentially interesting race-specific merch were the Ironman-style shirts with all of the participants names on them. (Personally, I do not see the appeal, but that’s because the last shirt I had like that was a 1980s elementary school fundraiser.) This year there were several options I liked, and many more that even I can see are a HUGE upgrade: a wall of trucker hats, racks of beanies, shorts, tights, quarter zips, tanks, long-sleeve, short-sleeve, and more. There is also a line of tie-dye themed stuff (socks, knock-off Flip Belt, etc.) to match the Brooks Rock ‘n’ Roll shoes released last year (and the shoes are back). The people working at Brooks weren’t that helpful though, as there was a bra sale and a friend of mine wanted to try a bra on but couldn’t get anyone to help her–at the end of the day, when the expo wasn’t busy.

Expo, Sponsors: Sparse. So other than Brooks and United Airlines (which has its own special medal this year for those doing a race in 2 of the 5 United hub markets), I’m not sure who is left. Toyota is gone, and there is no car company replacement. Geico wasn’t there (though I’ve heard a rumor that Team Geico no longer gets post-race massages anyway). Oh, I guess Michelob Ultra still sponsors the beer, but honestly most runners would rather have a local beer sponsor. United did have a cool photo op with a backdrop, and a pilot and flight attendant (or people dressed like a pilot and flight attendant).

There are even more stairs up Lombard Street than you can see from the bottom!

Expo, Exhibitors: Improved. Last year, the expo was at least 1/4 and probably more like 1/3 empty tables/booths. I bought nothing (or at least remember nothing beyond how weird it is to have an expo with so many empty spaces). This year I was really thrilled to see a booth by Potatoes USA! In addition to freshly cooked multi-colored creamers to eat, they had a recipe book, stickers, and lip balm. I took advantage of the Pro Compression expo special to buy some of the new spring designs, and tasted the Honey Stinger offerings (though I didn’t buy, since I just stocked up at the Shamrock Run expo). I was glad to see Run Club SF and Marathon Matt, the race pacers. There were also a number of footwear, running gear, and race booths. Verdict: still a small, unimpressive race expo, but MUCH better than last year.

We Run Social Shakeout Run! This year, We Run Social and lululemon Cow Hollow co-sponsored a 5kish shakeout run. We started near the expo, took the obligatory groupies, I handed out RunGum, and the piled up our gear to be Ubered to lululemon. The rest of us took off on a quick run over part of the race course, up Lombard Street–which inexplicably appeared on the 2018 medal, even though no Rock ‘n’ Roll course has ever gone there (but it should!) and then headed over to lululemon. Once there, we had a mini-party! Hostess-with-the-mostess Ashley, founder of Every Runner Counts, greeted us with hint water (which I love!) and snacks, as well as a discount on certain items. I shared RunGum with the other staff working the store to thank them for putting up with us, and there were raffle prizes including We Run Social multi-function headwraps and Pro Compression socks! Afterwards a bunch of us headed to Amici’s to carb up.

Exhaustion sets in! At that point it was maybe 8:30, but I was Done With Saturday. The disadvantage of a fly-in, fly-out race weekend, I suppose. Since the first corral started at 6:15 a.m. I knew the morning would come all too quickly. I slept well.

Does this look painful to you? Because it is. Hello, I need that blood flow!

About Those Corrals: Do Better. The theory behind the new corral system was very sound (that’s a pun, wait for it…): the City wouldn’t allow amplification (for music, for pre-race announcements, etc.) and, I’m told, didn’t want “crowd noise” outside for an extended period before the race started. The “well, they meant well” solution was to move the pre-corral hanging out portion to inside Pier 35, and use an LED light bracelet system to alert people when it was their turn to line up outside. Let’s talk about the logistics first. Pier 35 is north of The Embarcadero and has two doors: one to the west, and one to the east. ALL of the readily available parking, and nearly all of the hotels, are to the west of Pier 35. Rather than think that through–or maybe no one on the logistics team was local to San Francisco–the race set up the WEST door as the exit to the corrals. As a result, the massive wave of people I was walking with were stopped before the west door to let the first corral out of Pier 35. Not only could we not reach the entrance (the east door) until the entire corral had passed, but shorter people were elbowing their way up from behind me–hey, it’s not like we were standing around chatting, there were hundreds of people ALL FACING THE SAME DIRECTION who ALL STOPPED AT THE SAME TIME–and pushing people forward even though we could not, in fact, move forward. Hot mess, and uncomfortable, too. Once inside (after the corral left and the crowd got to the east door) the logistics crew bombed again. The tiny “stage” with the pre-race DJ and announcer was WAY in the back and poorly lit. It made total sense to put it in the back, since they wanted to keep everyone from cramming up near the corral exit, but since it was not well lit and tiny, it was difficult to find. It would have made much more sense to build a bigger stage, place it on the west wall (the east wall has a sort of separate room, and the restrooms, so that’s not an option) and throw some real lighting on it. Instead, people heard the sound system up front and stayed up near the corral exit door, creating a traffic jam. Also the pre-race bananas and water were BEHIND the stage–like yards behind it–so most people don’t know they were there. I only knew because someone in my group chat posted that they were all the way at the back.

The Brooks Dude got a makeover this year. I think he is a gorilla!

Corral Bracelets: FAIL. This year, the race implemented a new corral system copied right from a K-Pop concert: LED light bracelets that can respond to a transmitter and pulse colors with the music. These should have been an excellent crowd management plan, but they were not. Let us count the reasons why:

Runners are stupid. Despite the signs on the wall at registration and the pre-race email that was only about the corrals (okay, maybe people ignored that since Rock ‘n’ Roll sent like 27 other emails about signing waivers), most people had no clue how the system was supposed to work. Thus when it malfunctioned, no one knew how to respond. (Add to this that like many electronic things with batteries, there was a plastic tab you had to remove to contact the battery and make the bracelet active, and many runners did not do that.)

Like I need something else on my arm for the race? If you’re a runner, you probably don’t need to do this, but if you’re not, take a look at Instagram and the runners there. One of the most popular post-run shots is a picture of your running watch (showing the run’s stats). Take a look at enough of them, and you’ll see that many runners have quite the arm-party going on: race watch (mine’s a Coros), Road ID, Momentum wrap(s), regular jewelry, charity rubber band(s), and maybe those temporary paper bracelets (Rock ‘n’ Roll uses them for the Remix weekends, and for pre-race ID to enter the beer garden in states where that’s allowed.) A big fat piece of plastic? Really?

OUCH. The bracelets are NOT adjustable (unlike their K Pop predecessors.) Now I don’t think I have particularly well-developed forearm muscles, but I definitely do not have dainty lady-arms. The bracelets were like the silicone charity bracelets you’ve probably seen (thing Livestrong) but about 40% was attached to the light/battery part, which was hard, inflexible plastic. I put the thing on my wrist and it pinched my skin. Since there was no way to adjust it, and that thing would not stretch, I ended up clipping my Orange Mud pack strap through it. Other runners just ditched theirs (as I saw many runners without them on race day).

SO. MUCH. PLASTIC. WASTE. Since the bracelets have tiny little screws, you can clearly replace the battery. This means they are reusable. I had hoped, pre-expo, that there would be collection bins at the finish line, to re-use or recycle the bracelets. NOPE. Unfortunately, it is cheaper to throw them away than it is to change the batteries. So every runner now has a useless plastic gadget with a battery to dispose of, and you can bet that 0% of runners disassembled the thing to remove the battery for proper disposal. They can’t be recycled in your recycling bin. Between the plastic bags on the shirts, the plastic race bags, and the uninteresting stuff inside the plastic race bags, I just don’t understand why Rock ‘n’ Roll hates the environment so much. HEY ROCK ‘N’ ROLL! DO BETTER!

Ridiculously overcomplicated. Pre-race, the bracelets were supposed to change colors and pulse with the music. (Mine didn’t do that more than twice.) There were 9 corrals, and each corral was assigned a different color. So when the first corral was supposed to head out, their bracelets were supposed to turn red. Only a bunch of them turned blue instead, and blue was assigned to the second corral. So the folks at the exit were trying to turn people back, because the had the wrong bracelet color, but they in fact had corral 1 bibs. I’m still puzzled as to why they didn’t go with the obvious solution. Since the bracelets could be programmed to only respond to some signals–the corral 9 bracelets, for example, did not turn red or blue or any other solid color when it was time for corral 1 to go–the obvious would have been “when your bracelet lights up solid green, go to your corral.” No need to remember what color your corral was assigned. We all know that green means go. They could have even removed green from the pre-race program, so that no one saw green until it was time to go.

Many dud bracelets. As I was getting pressed uncomfortably forward into the exiting corral 1, waiting to enter Pier 35, my bracelet did nothing. Not one light. The pattern around me seemed random, with some bracelets flashing colors, other with solid colors, still others like mine with no lights at all. Mine didn’t light up at all until I’d been inside for 20 minutes. Then it did a color change maybe twice.

The extras were meh. One of the on course activations–oh right, smart races don’t use that term because only crazy social media people and those in the industry know what an “activation” is–was for the bracelet to turn blue during the Wear Blue: Run to Remember mile that honors those who have died in service to our country. This could have been cool, but by the time we got to that mile it was broad daylight (cloudy, but daylight) so it was barely noticeable. It might have been cool at a night race, like the David Moo-nlight Race or Rock ‘n’ Roll Vegas, but during the day it was meh.

Verdict: epic fail. Look, I get that this was a test-drive, and there are bumps and hiccups the first time. I can excuse some of those (at least for the bracelets–I’m sorry, but reversing the Pier 35 openings to west is entrance and east is exist is a total no-brainer), but there was no need to make it so complicated.

Since Karl The Fog was out in full force, I did not need my sunnies–and I did not get sunburned!

Race course: Decent as Usual. People are allegedly drawn to this race to get to run over the Golden Gate Bridge. My understanding is that the City, or bridge authority, or whatever, will no longer issue the race a permit to close down one lane of the bridge; personally, I hate running on the sidewalk and really miss the days when one lane of traffic was closed for runners to go north, and the southbound return was via the sidewalk. At least that way I got to see many more runners I knew, plus it avoided the descent and ascent necessary to pass under the bridge to return south on the west sidewalk. (The current course goes north on the east sidewalk, and south on the west sidewalk, which requires passing under the bridge on the Marin side.) The course is, otherwise, largely an out-and-back; this is an effective way to keep the permitting and costs down, as you have to close (and police/staff) fewer roads. It’s also nice to see Chrissy Field from two perspectives. It would be nice to change up the on-course photo ops–they have used the same few for the past several years–but if the data show that this is largely a “one and done” race (as opposed to one with repeat participants from year to year), then perhaps the expense doesn’t justify it.

Race Course Aid Stations: Well Done. For the first time in my Rock ‘n’ Roll experience, every aid station had what it promised to have. When I got to the gel aid station, there was plenty of gel, and even a selection of flavors. There was plenty of water and gatorade, and the volunteers were actively handing it out. (Some races, the volunteers get bored, and next thing you know you’re hitting an aid station with a bunch of kids on instagram.)

An annual fixture, the “flower children” hand out real flowers, some of which end up gracing the signs at the Wear Blue mile.

Finish Line Experience: Improved, but… This year the finish line had the usual finisher chute and odd little beer garden (part of the street, blocked off to traffic, and fenced in to keep the alcohol police happy) there were two new experiences. One was a stretch zone with yoga mats and straps, sponsored by Smile Direct. They also had wipes to detox the mats after the runners got off of them (because sitting in someone else’s sweat is gross). Inside the beer garden area there was also a recovery zone with those inflatable pressure boots, the thera-gun, vibrating rollers, and more. I didn’t spend much time there, but Briana did, so you can ask her about it. The beer garden also had a “pay to charge your phone” station. It was a nice touch, but the majority of people I know carry a power pack these days. Now, the finish line itself…I finished late in the game, for reasons of my choosing (one, helping someone, two, I really needed that Philz Truck coffee). The course has a 4-hour limit, and like my friend Ashley, I strongly believe that Every Runner Counts. I don’t care if you walked every inch, if you finished, you should be celebrated just like every other finisher. (Several years ago I kicked my butt, hard, to finish Rock ‘n’ Roll Philadelphia, only to find zero food, zero water, zero hydration, zero anything in the finisher chute, despite seeing faster runners walking around with literal boxes of post-race food.) Super mad props to the volunteers handing out medals, the whole flock was still there and ready with medals. I was also happy to see plenty of bottled water (well, not happy it was bottled, but races have limitations) and Gatorade. MAD PROPS to Team Chocolate Milk for still having enough chocolate milk for us slowpokes! I also thought the snacks were good–bananas, Cheez-Its, and Ghirardelli squares with caramel–until I caught up with my faster friends at the beer garden. Some of them had multiple full-sized chocolate bars, not just one, as well as instant hash-browns (which I assume came from Potatoes USA, and they might still be learning). Also, there’s never a good way to carry your post-race snacks and you can’t re-enter the chute to get more once you’ve left. I need to remember to stuff a bag in my race pack.

Overall…I am biased.I started running Rock ‘n’ Roll San Francisco the very first year, when they had purchased race permits from another company. The original expo was huge, fun, and better than most other races. I’ve seen two good shirts, a few good medals, and lots of runners. Since I’ve run it every year, I’ll keep running it. It’s fun to head back to the Bay Area now that I don’t live there, and since I know so many runners who show up to this race it’s always worth the trip.

Soooo…. If you ran Rock ‘n’ Roll San Francisco, what did you think of 2019? If you’ve run in the past, but didn’t run this weekend, why not?