Fix problems with your keyboard

If the volume or brightness keys don't work, you might be at the upper or lower limit for that setting.

If the backward or forward buttons don't work, check if the same icons in a web browser window are greyed out. For example, if the back button on a web page is grey, the browser isn't aware of a page to move backward to.

If you're having other problems with your keyboard, try these steps:

Turn off the Chromebook, then back on.

Try using the keys while you browse as a guest. If the keys work, delete the account that's having the problem on your Chromebook, then add it again.