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With regards to experiences in resolving concerns, the primary themes of participation and verbal expression emerged. The emotions relating to these experiences were categorized into positive and negative emotions. When...

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She went above and beyond, and it was amazing. I felt appreciated by her, because obviously if she didn’t appreciate me, she probably wouldn’t have volunteered to do the party first of all, and then come in and give her time...

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Difficulty Level
In regards to the influence on the overall conflict, many participants also mentioned that when appreciation is addressed, the conflict is easier to resolve. When asked about the influence on conflict from...

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Working Together
When asked about the experiences that teachers had with parents in regards to affiliation, "working together" emerged as a prominent theme. The teachers generally felt the greatest degree of affiliation when...

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Ashley also mentioned that she has had less affiliation with certain parents because of their unwillingness to communicate. In describing one particular parent she said, "I have always just talked to her and she doesn't...

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When affiliation was not established with parents, all the teachers said that they experienced negative emotions. Most of the teachers reported feeling the emotion of frustration. Mindy said that she felt "Upset, frustrated,...

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involved, especially when the student knows that the teacher and the parent are concerned and are part of a team, it is just win-win." Sherry explained that the positive emotions generated from affiliation have an automatic...

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Respecting Decisions
When asked about the role of autonomy in working with parents to resolve concerns, each one of the teachers in this study mentioned the importance of respecting their decisions. When Matthew was asked...

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Because the parents in this particular situation disagreed with Ashley's decision, she was left feeling powerless. She explained that "I feel like I have the autonomy to say she needs to receive speech services." However,...

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John reported feeling "confident and "happy." Matthew also reported feeling confident, as well as a sense of "pride." Sherry and Ashley both mentioned that they felt a sense of relief. Sherry also said, "It makes me feel...

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In this particular situation, Mindy expressed a feeling of helplessness and being on her own. Because the parents were not acknowledging her autonomy and respecting her decisions, she reported that the resolution in this...

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backpack. Ashley decided to set the backpack aside during the day. When the mother was addressed, she responded with respect and even joked about the problem with Ashley. This interaction brought on positive emotions. Ashley...

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communicate that they recognize her status. When parents ask Mindy questions, they are addressing her as an expert worthy of advice.
Ashley also felt that her status was being recognized when parents would ask her questions....