We use cookies to ensure that we give you the best experience on our website.
If you continue without changing your settings, we'll assume that you are happy to
receive all cookies on the ATG Tickets website. However, if you would like to, you can
change your settings at any time.

There is lift access to all levels of the hall from our foyer. The lift has an audible announcer.

We have an infra-red sound enhancement system in the auditorium. Using a headset (without a hearing aid) or one that is worn around the neck (with a hearing aid) you can boost the volume of the performance. There is no charge for using the headsets which you can collect from the cloakroom.

Guide, hearing and other working dogs are welcome in all parts of the theatre and we will provide water for them on request.

There are accessible toilets in the Foyer, the Circle bar, the Upper Circle Bar and the Sponsors Room.

Directions

By car:

Victoria Hall is situated in Stoke-on-Trent City Centre (Hanley), easily accessible from the M6, junctions 15 and 16, and from the A50. Follow the prominent brown tourism signs for the Cultural Quarter and then Theatres. Ample secure parking nearby (£1 eves).

By bus or coach:

Drop off space for coaches and parking nearby. Please contact the Groups Hotline 0844 871 7619 (Calls cost 7p per minute, plus your phone company's access charge) for details or for information about alternative coach parking. The Victoria Hall is situated next to the city centre bus station.

By train:

Frequent trains to Stoke-on-Trent from towns in the surrounding area. Stoke-on-Trent railway station is a 10 minute bus ride or taxi drive away.