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PPFM Information Technology Group

PPFM Information Technology Group

The Information Technology Group within the Physical Planning and Facilities Management Department, services and maintains the technology infrastructure essential for the applications utilized by PPFM staff. This infrastructure includes multiple file, application, and database servers, as well as personal computers, printers, and laptops, plus state-issued mobile phones, radios as well as various other electronic devices and specialized systems.

​Key Responsibilities

Manage various application servers that host data to help make better facilities management decisions

Ensure all users have the best technology they can to help them with their jobs

Values

Team work: We value team building and team work so we regularly cross-train and document our internal processes to allow for task reassignments

Customer Service: We also value great customer service so we treat all of our customers with respect and consideration by being available for questions and by resolving problems quickly and completely.

Smart Tools: We embrace the use of industry tools such as Active Directory and Group Policies to provide a sustainable and reliably consistent user experience to our customers.

Proactive: We are proactive by implementing quality improvement strategies and by investigating and eliminating root causes of problems to prevent them from recurring.

Training: We work to get the most out of our information and technological resources by constantly training our customers and ourselves.