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Stupidest Service Call you've run!!!

Hi all,

I was wondering what is the stupidest service call you've ever ran?

Let me start with mine today.

Customer call for no heat.
When arrived, furnace has no power,
checked outlet, no 120v.
Checked breaker, breaker is good.
After running around for 40 mins and multiple phone calls to different tech I ask the customer if I can use the phone cause mine was out of battery. Customer said, the phone doesn't work because her utility was shut off for non payment. DUH!!!!!!!!!!!!!!!!!!!!!

She paid her bill, but it wouldn't go through for another two days. Advise customer that the furnace should work once she has utility on. I felt so sorry for her that I didn't even charge for the service call.

During air conditioning season. humidity control brings the ac on and the tstat is still set above room temp. Especially interesting in a zoned home, went to one and the kids had set the HW8000 humidity setting at 40%. The other stats were set for 55% and so that room at 40% was always cold. Dad had no clue that feature brought the ac on. Naw, it just dehumidifies with salesman provided magic.

In the big 3' of snow blizzard a couple years ago, a service contract customer insisted I come out at midnight. When I got close, I called and asked him to turn on his porch light. "But we don't have any electricity." He is on my personal Do Not Service list.

Finished the maintenance on a hot water boiler. Customer refused to turn the heat on until we did the check-up. House was 50F when I started. After 30 minutes of run time, the house climbed about 2 degrees. Pack up and leave. An hour later, I get the call that her heat isn't working anymore. I call her to try to resolve it over the phone.

-What's the temperature in the house right now?
-62F.
-That seems pretty good for running for only an hour.
-Well, it never did that before.
-Was it ever this cold before when it started?
-No. But it never did this before.
-Okay, I have 2 other calls, let me call you back in an hour.

Hour later....

-Did the temperature rise at all?
-I didn't think it was working fast enough so I shut the thermostat off.
- (silence)