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President Skroob

I love hearing from Sean on things he's seeing in stores. He is really good at spotting trends in dealership operations. We'll be focusing on his peeves this week, so expect some passion-fueled exchanges!

Jeff Kershner, the DealerRefresh team columnist and its experienced community of automotive professionals offer advice and insight gained from years in the industry. Through articles, posts, threads and opinions the DealerRefresh community provides valuable knowledge for any level at the dealership. We would be honored to have you join our our growing community.