ADVISORY FOR CONSUMER FORUM

JAGO GRAHAK JAGO

Advisory for Consumer Forum

It is important for every consumer to know their rights and how to protect their interest. Consumers can file a complaint against any products/services. Consumer protection laws are governed in our country through Consumer Protection Act, 1986. This Act applies to all goods, products and services to protect the rights and interests of the consumers. Before purchasing any goods, products or/and services, consumers should be careful about their quality, quantity or defects. If any such defect is found or for any other reason consumers can approach the consumer forum within their jurisdiction.

There is a 3 tier mechanism of consumer dispute redressal forum in our country to provide simple and speedy justice.

1. District Consumer Forum: District consumer dispute redressal forum deals with complaints and compensation involving less than Rs. 20 lakh.

2. State Consumer Forum: State consumer dispute redressal forum deals with complaints and compensation involving more than Rs. 20 lakh and less than Rs. 1 crore.

3. National Consumer Forum: National consumer dispute redressal forum deals with complaints and compensation involving more than Rs. 1 crore.

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