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Please forward it to abuse@chase.com so we can investigate it for you. You'll receive an automated response to let you know we received the email, and we'll follow up with you if necessary in 2 business days.

Report Fraud by Phone

Chase Deposit
(Checking and Savings)Customers outside the U.S.
1–713–262–3300

Chase Premier Platinum Customers
1–888–262–4273

Mortgage Customers
1–800–848–9136

Credit Card Customers
(Personal)
1–800–432–3117

Credit Card Customers
(Business)
1–888–269–8690

Chase Auto FinanceRetail/Loan Customers
1–800–336–6675

Chase Auto Finance AutoLease Customers
1–800–227–5151

Chase Commercial Customers
Contact your Customer Service
Professional or Client Service Officer

Report Fraud by Email

We strongly encourage you to call us right away if you think your Chase account is at risk. If you prefer to contact us electronically, however, please contact us at accountatrisk@chase.com. Please include information on the fraudulent transactions in addition to the account holder's name, ZIP code and phone number so we can easily identify you. You'll receive an automated response to let you know we got the email, and we'll follow up with you if necessary in 2 business days.