Hi Sean,sorry to keep you waiting. Could you please tell me your Cube's firmware version and Serial No which you won't miss on Cube App's main page? and what kind of music player are you using when above situation happen?

By the way, could you kindly tell us what are the other speakers you are using to airplay music? For Cube, airplay works, but does not play in sync with others. Does it move faster or slower compared to others? We will check it and improve the performance of Cube when used for playing in sync with other brand speakers in the near future. Thanks so much for your feedbacks.

Sugrsugr. I have the same problem that Sean faced. I also have a similar configuration. Computer, Apple TV and Airport Express + Sugr . They all play in-sync except for Sugrcube. Did you find a solution for your firmware? Another problem is the volume nob. When you touch it the volume go off you need to turn it back and forth to get the volume back. it is pretty annoying

I have the same problem. Airplay works, but Cube doesn't sync with my Mac computer and the other Airplay speaker (Bowers & Wilkins Zeppelin Wireless). In detail, my computer and Zeppelin Wireless can sync nicely, but Cube always plays a second or so ahead of the other devices. I'm using iTunes on my computer to play music on multiple speakers. Cube firmware version is 20161110-1156.

Thanks for your reply. Yes, Cube is about 1s faster than B&W and my Mac laptop. B&W and the laptop can sync perfectly. Moreover, if I just let the laptop and Cube play music, Cube is still about 1s faster than the laptop.

Usually audio buffering cause delay to the streaming. 1s ahead actually surprised me. Could you offer me a quick video to compare B&W and Sugr Cube? I also like to see the comparison between Sugr Cube and your laptop.