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The most helpful positive review

Very neatly arranged barrier-free hotel with about 160 rooms and suites. Two pools, one with a pool bar and entertainment, and a 'quiet pool'. The entire complex is very clean and well kept. The hotel is only as all inclusive hotel offered.
The audience was very mixed in his age structure, which is however not a problem. Whereas the polish organizers often very young, but people seeking quiet couples gives you. … read hotel review

The most helpful negative review

The hotel is enormous noticed with the cleanliness, the rooms as well as the whole complex are very clean. When we arrived, they said at the front desk the our room junior suite only one day later would be free, we thought the holidays began ja great. We got but for the whole week but the suite without more costs as well as for 7 days free admission to the spa. We have the rating not very good, since it's a little negative gave and the music of the disco … read hotel review

Beautiful large rooms, we had a junior suite.
To our complaint, that the shelves (circa 10 centimeter wide) are too small, we got the answer, i think we have too much clothes. They offered us clothes hangers as an alternative. Our underwear we are normally not on a coat hanger! read hotel review

Service

2.0

The ladies of the room cleaning service very efficient and friendly.
As we were erstaut, as another guest with his key card in our room. When the complaint was suggested, we had the door not correctly locked had. The joint visit the door festsgestellt, that our door but very well and thus was still the problem a different. Which, we do not know until today.
The safe showed no reaction. With the words' i will show you the times' the gentleman of the reception. Score: it was a technician in/out privileges
Here is suggested, that the guest always wrong - german skills with many available.

Hotel

3.0

Beautiful large rooms, we had a junior suite.
To our complaint, that the shelves (circa 10 centimeter wide) are too small, we got the answer, i think we have too much clothes. They offered us clothes hangers as an alternative. Our underwear we are normally not on a coat hanger!

Gastronomy

3.0

The service staff very friendly. The dishes were not live up to our expectations. Partly cold and tough. Teaspoon for the desserts we had to search. We ate the cakes with a soup spoon.
In the lobby bar, there was the beverages from paper cups. No matter, whether beer, wine, cocktails or long drinks (however not at each evening)

Room

4.0

Size and cleanliness was very good. Kleidersschrankfächer with 10 centimeter too small. It is probably a vent, through the closet leads.

Location

3.0

Off convenient hotel with black pebbles on the beach. Fuerte has much better beaches. Except for a supermarket is in the proximity not convenient. For shopping, we had a bus to the next town. Bus service is good.

Very nice hotel. Great staff, very friendly. %singlelinebreak % For complaints immediate assistance! Food was good and plentiful. Excellent atmosphere at the evening meal (the many candles). %singlelinebreak % Nice rooms! %doublelinebreak % Only point of criticism: bathtub for older people was difficult, a and exit! read hotel review

We were now the 2. time (after Jan. 2012) in this hotel. Junior suite with sea view two beach chairs on the terrace, it was great. We have us like already with the last time very comfortable. Complaints with the food from the other guests we couldn't understand, if you want to the value for money is. To relax without kids just great. read hotel review

We were already 2 years ago to point to race in this hotel. We were very happy then and therefore the hotel was also in this year the first choice. And... We were again inspired. Large and clean rooms, quiet atmosphere and especially very good food.
We especially like to highlight the breakfast with very good breads and filter coffee.
I can in the reviews negative reviews not at all share! read hotel review

The hotel itself is rather 3 stars, the rooms are a bit worn, but very clean. For us was spa and wellness very important, we have specially booked! But the spa is really in need of an overhaul! Unfortunately, view would be really great, but in the jacuzzi lack many small tiles and it works through the various deposits rather neglected, the undertow. 'lovenight' as something quite special announced, but an absolute mass, why you need to reserve does not have itself us opened, unfortunate, the idea the spa area for a certain time couples to leave would be really ... nice! The food was really good, also the restaurant was very pleasant. We found the glasses and ' trinksituation' really bad, at the present time where environmental protection important are einwegpappbecher simply impossible! Apart from the fact that the benefit simply put, for the example coffee in paper cups or beer in the small wine glass! The cocktails not to mention all came from the faucets without mix without decoration without everything! Really a shame!read hotel review

Hotel

3.0

The hotel itself is rather 3 stars, the rooms are a bit worn, but very clean. For us was spa and wellness very important, we have specially booked! But the spa is really in need of an overhaul! Unfortunately, view would be really great, but in the jacuzzi lack many small tiles and it works through the various deposits rather neglected, the undertow. 'lovenight' as something quite special announced, but an absolute mass, why you need to reserve does not have itself us opened, unfortunate, the idea the spa area for a certain time couples to leave would be really nice! The food was really good, also the restaurant was very pleasant. We found the glasses and ' trinksituation' really bad, at the present time where environmental protection important are einwegpappbecher simply impossible! Apart from the fact that the benefit simply put, for the example coffee in paper cups or beer in the small wine glass! The cocktails not to mention all came from the faucets without mix without decoration without everything! Really a shame!

Location

5.0

The location was really super, directly at the sea, silent and nicely located for long walks by the sea. Here you can really with peace a friend!

Gastronomy

4.0

Food was really good, a large selection. With spa and wellness but not good is juice from the automat, in other words powder mixed with water! The offer of fruit really a shame! The atmosphere in the dining room was due to the soft lighting really very pleasant. The situation at the bars was rather uncomfortable, pool bar seats in the shade, plastic table and plastic chairs, normal bar was also rather somewhat uncomfortably has a kind of waiting room character! A shame!

Room

4.0

Size sufficiently, altogether nicely decorated but one can tell already some abwohnspuren! Cleanliness was very good though.

Service

5.0

Overall friendly staff, but because of the extensive working hours of staff noticed a certain excessive demand. The time for guests this continuous service on the route, a shame! After all, with spa and wellness advertised which of course also by the staff, would be broadcast by appropriate balance. Large praise applies for the chambermaids, your work really well and were very friendly.

Repeat offender? Yes. We were to 4. the Bahia Playa. The modern rooms are now unfortunately very worn. A quiet location of the room is only guaranteed, if you are not close to the disco. However this is in a very large area factor. The ocean view rooms are highly recommended. It is really nice right on the sea And especially in such a short distance to the water to find. Unfortunately at night strong noise from ventilation systems to notice. (22-7 hours) we rather suspicion, that not much is invested. The tooth of the time gnaws therefore further to ... the area. Very sad.read hotel review

Room

4.0

Compared to other hotels were the double rooms very much gr 0 ßzügig cut.

Hotel

2.0

Repeat offender? Yes. We were to 4. the Bahia Playa. The modern rooms are now unfortunately very worn. A quiet location of the room is only guaranteed, if you are not close to the disco. However this is in a very large area factor. The ocean view rooms are highly recommended. It is really nice right on the sea,. And especially in such a short distance to the water to find. Unfortunately at night strong noise from ventilation systems to notice. (22-7 hours) we rather suspicion, that not much is invested. The tooth of the time gnaws therefore further to the area. Very sad.

Service

6.0

Friendly and looking staff, which was always an open ear!

Location

5.0

Small place. Quiet location. Rental car recommended, around the island to be.

Gastronomy

2.0

The main restaurant, in which also the guests of the fantasiy suites be fed has a kitchen, which i see as' more bad, as right ' would call. The quality of the meals and food was in the previous years very much better!
Because of overbooking the installations and space there were long lines at the buffet. Some guests were looking for desperate for a table. Young couples or groups vorwiedgend from the scandinavian area many through all day drinking, bathing suits in the restaurant and the lack of manners on. We found the other guests and the staff is very rude.

Sport & Leisure

2.0

Soft animation is offered. We found that very pleasant.
The distinction between the aktionspool and the area was unfortunately not adhered to. Young location drink the whole day alcohol and didn't bother the night's sleep. (loud conversations in the pool area and debiles laughter in the hallways) the atmosphere equal a hostel.
The doors was not more bearable.
From the travel agent will this hotel remain a wellness and spa area for those seeking peace as advertised. So frightened off also faithful regular tourists.

Great hotel, but spa is not standard as the simplest rule of hygiene many guests are not complied with. Here, the hotel more drastic action. No discussions as a sauna and a pool to enter or to leave. read hotel review

Urlaubsabbruch after 2 days of culinary rip off!
Please take the hotel reviews the previous tourists seriously - we did not and were of the opinion, so bad it's not. It was worse. After many stays in the Canary Islands, balearic islands and spanish mainland we were never with such a terrible quality confronted. It was simply not possible to find something that the hotel kitchen not butchered. Even the preparation of cocktails i have stayed in the ever never seen, from a 'petrol pump nozzle' are a variety of cocktails at the flick of a switch - unbelievable. For ... the breakfast Tiffany with original concierge ' you should not to be missed - there is a great selection of freshly squeezed juices' were übergebliebene watermelons strained and with orange juice concentrate, lovely!
We saw us unfortunately be obliged the holiday - here the turn of the year to celebrate we did not imagine!read hotel review