FAQ

Can I use the free services only?

Yes, it is possible to use only the free services. You can use the free services for a lifetime, with no limit on the no. of members. However, Premium Service allows you to use much diverse functions which directly lead to employees' work productivity.

How can I use the Premium Service?

You can use the Premium Service right away after using the free services and making a payment. You can try Docswave by using the free services first.See Details

Is there a free trial for the Premium Service?

Yes, the free trial is available for more than 30 days. First, start out by using the free services of Docswave. Then, go to the page for 'Premium Upgrade' to request a trial. You will be able to use it immediately.

What are the payment options for the Premium Service?

Payment can be made with credit card (both personal and corporate are acceptable).

Is refund possible?

Yes, refund is possible. Clients using the Premium Service can request for refund in the 'Payment Mgmt' page, and the Docswave team will process the refund.

Would data be secure?

Since all docs and attachments will be saved in the Main Account's Google Drive (where 'Docswave' folder is created), your data will be secure in the highest standards. Also, due to the policies of Google Drive, Docswave staff are not able to view the data in the folder.See Details

How much storage is provided?

All docs and attachments used in Docswave are saved in the Google Drive of the account which was used to create an org (i.e., the Main Account). Therefore, you can save as much as the storage left in the Main Account's Google Drive. If the Main Account's Google Drive storage space is close to its limit, we recommend purchasing additional storage from Google Drive.

Can nonprofit organizations or education institutes use the Premium Service for free?

Yes, if the Application for Premium Service is submitted, nonprofit organizations or education institutes can use the Premium Service for free.See DetailsSoftware in Life, Inc., the operating body of Docswave, is actively engaging in efforts to make a better world, by developing software which enhance the lives of people worldwide.