"The SF approach: an awareness that things could have been different, that this is one of many possible worlds, that if you came to this world from some other planet, this would be a science fiction world."
- Neal Stephenson

A computer that understands and uses its knowledge of human psychology to benefit human users.

This seems like a fairly early reference to the idea of a machine psychologist.

"Dead though they are, the machines aren't ignorant of human psychology - far from it. They know very well that some students respond better to reward than punishment, and that others have to be driven by fear. The second kind is usually the less intelligent, and they know that, too; how could they not know it after so many generations of experience. You're lucky they've put you in the first category."