2019 Digital Transformation Study of the Professional Services Industry

Emerging technologies, such as Cloud Computing, Artificial Intelligence (AI) and Machine Learning (ML), are disrupting the professional services industry. The potentially dramatic impact, coupled with increasing competition, means that firms are under pressure to quickly address the challenges of digitally transforming their business.

To explore these issues, Hexaware conducted a custom survey of senior executives with decision-making responsibility for technology at large US-based accounting, tax, audit, legal, advisory and consulting firms.