You can't change settings from FSRM GUI in Windows Server 2012 R2

This article describes an issue that occurs when you use FSRM (File Server Resource Manager) GUI to configure FSRM in Windows Server 2012 R2. You can fix this issue by using the update in this article. Before you install this update, see the Prerequisites section

Symptoms

Some changes made in Configure Options from FSRM GUI don't work, and they always reset to factory settings.

How to get this update

You can get this update by using one of the following methods. We have released an update through Windows Update and Microsoft Download Center. Even though this issue is observed only in Windows Server 2012 R2, the update also applies to Windows 8.1.

Important If you install a language pack after you install this update, you must reinstall this update. Therefore, we recommend that you install any language packs that you need before you install this update. For more information, see Add language packs to Windows.

After you install this update, all fields for individual report other than the following fields are grayed out and can't be changed because they're never used. However, you can still change all the fields including the following fields from global Configure Options.

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Registry information

To apply this update, you don't have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update doesn't replace a previously released update.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Cause

This issue occurs because there're few settings that were read from hard-coded XML files and never stored or persisted in Windows Management Instrumentation (WMI) database on being updated. Therefore, they were reading default values every time the GUI is started.

References

Learn about the terminology that Microsoft uses to describe software updates.

File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables.

The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

Version

Product

Milestone

Service branch

6.3.960 0.18 xxx

Windows 8.1 and Windows Server 2012 R2

RTM

GDR

GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.