Terms & Conditions

These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. Before you place an order, if you have any queries regarding these terms and conditions or our website please e-mail us at: office@ssphats.net

Access to SSP Hats Ltd Website

We try to ensure that website availability is uninterrupted and that transmissions will be error-free. However, we cannot guarantee that your access will not be suspended or restricted from time to time, including to time allow for repairs, maintenance or the introduction of new facilities or services. We of course try to limit the frequency and duration of any suspension or restriction.

Accounts and passwords

If you have registered or subscribed to the SSP Hats Ltd website, any user identification code or password must be kept confidential and used only by you (unless agreed in writing with SSP Hats Ltd). We have the right to disable any user identification code or password whether chosen by you or allocated by us at any time if in our option you have failed to comply with any of the provisions of these terms of use.

Privacy Policy

These Website Terms supplement (and are in addition to) the terms of our Privacy Policy. Our Privacy Policy explains what personal information we collect about you when you use the Website, and you can view our Privacy Policy online by clicking here. Please note that when you agree to these Website Terms you shall be deemed also to have read, understood and agreed to our Privacy Policy in its entirety.

Exclusions of liability

We exclude all representations, warranties, conditions and terms (whether express or implied by statute, common law or otherwise) to the fullest extent permitted by law. We accept no liability for any losses or damages which are not reasonably forseeable arising out of or in connection with these Website Terms or your use of the Website.

Except to the extent required by applicable law, SSP Hats Ltd shall not be liable to any person for any loss or damage which may arise from the use of or reliance on any content or information displayed in or on this Website.

These exclusions shall be governed by and construed in accordance with English law. If any provision of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Nothing in these Website Terms shall exclude or limit our liability for personal injury or death caused by our negligence. In addition, these Website Terms shall not limit or exclude any other liability that we are not permitted to limit or exclude under applicable law.

Copyright and Trademark

The trademarks, and logos, (including but not limited to Hawkins Collection, Hawkins Polar-Expo, Hawkins Country, and Jiglz) displayed on the Site, are trademarks of the SSP Hats Ltd. Nothing contained on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the Site without the written permission of the SSP Hats Ltd or such third party that may own the trademarks displayed on the Site. Regarding use of the trademarks, see Intellectual Property Rights.

Accuracy of Content

SSP Hats Ltd will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including Product Descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order.

We reserve the right to change prices and to do so without notice. Prices are quoted exclusive of VAT. Prices charged will be those in place at time of confirmation of order. All previous deals and promotions will end upon publication of the current website. Special offers are subject to availability and may be withdrawn at any time

We have made every effort to display as accurately as possible the colours of our products that appear on the website. However the limitations of colour reproduction and the individual colour settings of your monitor may mean a slight variation

Availability of Stock

All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.

Delivery Charges

UK
Minimum order value for orders to addresses within the UK mainland is £100 Net. If your order is over £300 before V.A.T and your delivery address is within the United Kingdom (excluding highlands) then you qualify for free delivery. If your order is below this amount then the carriage charge is £7.50 + VAT.
Delivery is via TNT on a next working day service. Scottish Highland postcodes are subject to a flat charge of £12 + VAT per order (2/3 day delivery) Minimum order £100 applies.

Northern Ireland & Europe
Minimum order value for orders to addresses within Austria, Belgium, Denmark, France, Germany, Italy, Northern Ireland, Republic of Ireland, Spain, & The Netherlands is £100 Net. If your order is over £300 before V.A.T and your delivery address is within the Austria, Belgium, Denmark, France, Germany, Italy, Northern Ireland, Republic of Ireland, Spain, & The Netherlands then you qualify for free delivery. If your order is below this amount then the carriage charge is £12.50 + VAT.

Delivery to other European destinations can be arranged and a quote for delivery will be provided on a confirmed order basis.

Other Destinations
Delivery to other destinations can be arranged and a quote for delivery will be provided on a confirmed order basis.

Acknowledgement and Acceptance of Your Order

Please make sure the e-mail address you provide to us is correct and your mailbox is in proper working order. An order acknowledgement e-mail will be sent to you detailing the products you have ordered. Please note that this email is merely an acknowledgement of your order and not an acceptance or confirmation of your order. SSP Hats Ltd reserves the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verifications or information before accepting any order.

Payment Terms

10% discount allowed if your order is prepaid, or for account customers if payment is received within 14 days of the invoice date. Otherwise payment is due by 30 days from the invoice date. Overdue accounts will be charged interest at the rate set by the Government for overdue payments.
Until the price of the product has been paid in full, title to the product will remain vested in the company, who may, without prejudice to any legal remedy, repossess any unpaid product. The product will, as from the time of supply, be at the buyers risk.

Any Problems

All discrepancies with deliveries must be reported within 48 hours of receipt of the delivery, claims cannot be made after this time. If you are dissatisfied in any way with you order please call 01754 899090 (lines open Mon – Fri 8am- 5pm) and we will deal with your complaint.

Returns Policy

You may only return an item that is unwanted under the following criteria:
We must be notified within 48 hours of your receiving the product, and all returns must be made within 10 days of receipt of the goods. Please do not send returns without prior approval or credit will not be given.
Goods must be returned to us fully packaged, with proof of purchase (receipt or dispatch notes), unused and in a re-saleable condition at your cost, we will then make the refund.

Items which have been ordered at a clearance (sale or special offer) price are non-returnable.
Please note that delivery charges are non-refundable in the event of an unwanted item being returned to us.

Changes to Legal Notices

We reserve the right to amend these terms and conditions at any time. Any such amendments will take effect when posted on the Website and it is your responsibility to read the terms and conditions on each occasion you use the Website

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Over our 29 year history, we’ve grown considerably and these years of experience mean our hats are produced to the highest quality and at great prices.

We have the widest collection of hats available in the UK and with a large UK stock holding and speedy next day delivery your new hats will be with you in no time.