24 May 2019

A service downtime is needed for completing the transfer of responsibilities for the evolution, operations and maintenance of the Copernicus Contributing Missions access Support Functions and Platform (PRISM). The transfer will happen between 29 May and 3 June.

22 February 2019

A CDS software update is planned on Wednesday 27 February from 10:00 to 10:30 UTC. During this time the download of products via FTP and HTTP including downloading via the PANDA catalogue will not be possible.

We apologise for any inconvenience caused and kindly ask you to contact the SCI Team at EOSupport@copernicus.esa.int for any issues or queries.

15 October 2018

The system issue first reported on Monday 15 October is ongoing however progress has been made in identifying the root cause and access to the CDS Online Archive (FTP) and the download of products via HTTP or GCL/Eoli-SA has now been restored. Ingestion of new products into the CDS Online Archive is currently not possible however it is anticipated that full service will be restored by 16:00UTC on Tuesday 16 October. An additional news item will be published once the new data ingestion has resumed.

15 October 2018

Due to an unforeseen system issue there is a downtime on the CDS system since 09:00UTC on Monday 15 October. The impact of this is that users are currently unable to access the CDS Online Archive (FTP) or the download of products via HTTP or GCL/Eoli-SA.

01 October 2018

A CDS software update is planned on Thursday 4 October from 08:00 to 12:00 UTC. The updated functionalities will bring improvements to the online SRT and the new catalogue and download interface (PANDA) to be soon transferred to operations.

19 July 2018

29 June 2018

A CDS software update is planned on Wednesday 4th July and Thursday 5th July. On Wednesday 4th July users may experience a period of a few minutes of unavailability to their Copernicus Users Single Sign On Accounts. On Thursday 5th July from 08:00 to 16:00 UTC the following services will be affected

20 April 2018

17 April 2018

The technical issue related to an update of an SSL certificate as reported on 16 April has now been resolved. Nominal availability of the Copernicus Users Personal Area has been restored and data download via HTTP and FTP protocols is fully functional.

16 April 2018

Due to a technical issue following an update to an SSL certificate, users of certain web browsers have been encountering errors either preventing logging in to the Copernicus Users Personal Area or after successfully logging in