IdentiFi Wi-Fi doesn't work with some HP laptops with RALink wireless onboard (RT3290)

Today I am experienced a strange issue. I have small wi-fi network (V2110 9.21 + 3 APs 3805i), 7 SSIDs with WPA-PSK auth. More than 70 users (laptops, phones) work fine, but two guys with HP notebooks (which have the same wifi-adapter RALink RT3290) have a problem:

1) The first guy with Windows 10 doesn't see any of Extreme SSIDs, but see many other (from different hardware vendors). Driver of wifi adapter was published in 2014.
2) The second guy with Windows 8 could see all the networks, but can't get an IP-address from required Extreme's SSID. When I've connected him with a cable to an appropriate VLAN, he's received IP without problem. Driver of wifi adapter was published in 2013.

Have anybody ever experienced such a thing? What most likely could be the problem?

Update on this... I had a customer with Ralink RT3290, they will only work with with the WPA v1 and WPA v2 settings configured for auto. It looks like there are some known issues with this NIC and only being able to use TKIP...

Cookie policy

Cookie settings

We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.