Part-Time Customer Care Specialist (Seasonal)

Job Location
US-TX-Dallas

ID

2018-1999

Type

Temporary Part-Time

Overview

*This is a seasonal position that will begin January 7th, 2019 with an estimated end date of March 31st, 2019.

The Member Support / Customer Care Specialist provides telephonic, secure message and email promotional support of the services and programs offered as part of SimplyWell's health management programs. Working closely with the Manager of Promotional Outreach, the Member Support Specialist ensures that members are in compliance with their company’s program and are appropriately scheduled for their screenings and telephonic follow-up appointments, as well as providing other types of support to employers and members. Member Support Specialists are expected to model healthy lifestyles, corporate values and high integrity.

Responsibilities

Supports the Health Center in all capacities

Demonstrates sufficient knowledge of all clients’ programs, services and incentives