Frequently Asked Questions

What service does Nourish TT provide to businesses?

Nourish TT offers an efficient way for businesses to donate surplus food to charities within their communities. Surplus food is food that is perfectly fit for human consumption but cannot be sold for a variety of reasons (e.g.: fresh produce that will not be sold the next day, short dated product, slightly damaged packaging or mistakes in ordering).
Using the Nourish TT website, a company can upload details of their surplus food and the date until which the food is available. Charities registered with Nourish are notified via email and can order products until the Availability Date.

What type of food companies can sign up?

We are mainly working with retailers and distributors. While we would love the opportunity to work with all companies and even individuals that have surplus food to donate, at the moment we do not have the capacity to take on all types of donors.
We hope to expand our operations in the future to incorporate other food businesses but this will take a bit of time.
If you are interested in being a part of Nourish please send an email to info@nourishTT.co so that we can gain a better understanding of your needs and see if we can find matching charities.

How do I post a donation?

1. Click on Donor log-in on the Nourish website to enter the private donor portal
2. In the appropriate fields, enter product description, units available, best before date, available until date etc. Be as descriptive as possible.
3. Post the donation! You can see whether charities have accepted the donation on the Packages tab.

Where does the food go?

Nourish TT has been developing relationships with a network of charities to match donating businesses. These charities provide support to many individuals within the community, including; children and youth at risk of food poverty, single parents, the elderly, those who are homeless, those who are going through drug and alcohol rehabilitation, those who are unemployed, women who are escaping domestic violence; and families with low incomes who need help to get by.

The food provided via Nourish TT ensures these charities and grassroots organisations benefit from significant cost savings, which they can then re-invest in essential programmes to support their underlying mission – such as provision of housing, educational programmes, essential equipment, counselling and provision of life skills.

Do Businesses need a smartphone?

No.

Does Nourish collect the food?

Yes.

Is the business notified if a charity has ordered the food?

Yes. The business is notified via email and on the Packages tab when a charity has ordered food.

Who is liable in the event that someone gets ill?

Both businesses and charities must comply with all the relevant food safety guidelines and are both asked to sign agreements to reflect this before they can join Nourish TT. The charity takes responsibility for the food from the point of collection and for ensuring that the food is treated in accordance with food safety legislation. Businesses must only donate food that is fit for human consumption and has been treated in accordance with food safety legislation. The charity has the right to refuse a donation at the point of delivery if they do not find that the donation is suitable for consumption.

What service does Nourish TT provide to charities?

Nourish TT connects businesses that have too much food with charities that have too little. We have developed a platform that makes it easy for charities to get notifications of donations of food that are available in their communities.
Using our App and website, businesses upload details of their surplus food and specify when the food will be available until. Charities in the community registered with Nourish are notified of donations. Charities can order part or all of a donation, Nourish collects from the donating business and delivers to the charities. Donations are typically delivered the day after orders are placed.

Is my charity eligible to register for the Nourish TT donation service?

The requirements we ask from charities are:
– They are non-profits.
– They have, or are willing to implement, a Food Safety Management system
– They have received relevant food safety training/instruction

What type of food is on offer and how much food is donated?

There is a range of surplus fresh and long life food products on offer. The donations predominantly include dry goods, fresh fruit and vegetables. The size of the donation varies from business to business, as does the food type, but after a few donations you will have a better idea of what to expect.

Do Charities need a smartphone?

No.

What about Food Safety?

We have verified that our processes meet with local food safety guidelines. All charities registered with Nourish TT should have a food safety management system in place, which should also include food safety training/instruction. Nourish TT can provide additional advice, if needed. Donated food is typically either "long life food" that is close to its best before date or fruit and vegetables that do not have a specified best before date. Food with a best before date can be used after the date has passed at the charity’s discretion. There is no obligation on charities to take food that they won’t be able to use by the end of the day and that is not suitable for freezing.

What is the difference between best before / sell by and use by dates?

It is important to distinguish between "best before" / "sell by" and "use by" dates. Foods that need to be eaten before a certain time for health or safety reasons have "use by" dates. Food should not be eaten after the "use by" date. On the other hand most foods have a "best before" or "sell by" date. You can still eat food for a while after the "best before" or "sell by" date as it should still be safe but may have lost some quality.

We will not accept products that are past their “use by” dates but we will accept products that are near or past their "best before" / "sell by" dates providing that the supplier indicates that they are still fit for human consumption.

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Our Community

WE PARTNER WITH COMPANIES COMMITTED TO BUILDING A BETTER AND BRIGHTER TRINIDAD & TOBAGO

PARTNERING WITH NOURISH

Our partners are changemakers. They share our belief and belive in using technology to better our future. Our partners are the individuals, corporations and institutions who provide the financial capital that allow us to end hunger and reduce waste in Trinidad and Tobago.

WHAT IT MEANS TO BE A PARTNER

At Nourish our Partners are our “Donors” and “Sponsors” . Giving to Nourish is more than a Financial or Food Contribution. It’s about giving back to our people and developing a better and brighter future for our country. Our partners play an integral part in the organization and we value the expertise and perspective that they bring to the table.

Maintaining transparency with our partners is key in our development . We share detailed reporting on our porfolio and innovation work, and connect individually with our Donors and Sponsors throughout the year for briefing updates on all our work.

SPONSOR BENEFITS

Our Sponsors are a core part of our community. And are the driving force that allows us to do and reach more people in Trinidad and Tobago.

Monthly Reports – Engagement analysis: summary of all Social Media, Print, Radio, TV and Billboard engagements in which the sponsor is included.

Executive directors and founders

Mrs. Krista Santos

President

Krista has 10 years’ experience in financial services. She previously worked at Bank of America, Citi and Rothschild in London. Krista is now an independent financial adviser and business consultant, dedicated to advancing social and environmental causes. She offers strategic and financial advice to private sector companies and organisations, government related entities and non-profit organisations, helping them to formulate and implement their business and financial strategy. Mrs. Santos holds a BA Jurisprudence degree from the University of Oxford (MA Oxon).

Ms. Joannah Nelson

VICE PRESIDENT /SECRETARY

Joannah is a Supply Chain Management Consultant and has over 11 years’ experience in supply chain management with specialties in contracts, sourcing and procurement. Ms Nelson’s passion is to serve others. In addition to her working to establish Nourish, she also sits on the board of The Be Good Do Good Foundation, a non-profit organisation working with children's homes, and is the founder and owner of Ambrosia Nectar Cafe, an organic and natural health food restaurant which opened in April 2016.

Ms. Neesha Rhambharrack

TREASURER

Neesha holds a BSc Chemical & Process Engineering (Hons.) degree from the University of the West Indies. She is currently a Senior Facilities & Projects Engineer at Trinity Exploration & Production Limited and has over 10 years’ experience as a Process Engineer and Project Manager at Industrial Plant Services Limited, Neal & Massy Wood Group and BHP Billiton. She is dedicated to serving others less fortunate and causes close to her heart which are poverty, hunger and children's health and well-being.

Mr. Stephen Moodoo

CHIEF TECHNOLOGY OFFICER

Stephen has over 6 years’ experience in software development including websites and mobile applications. He currently operates his own software company which focuses on developing local businesses. He also volunteers his time and expertise to non-profit organisations and NGOs. Stephen holds a Bsc. Business Computing (Hons.) degree from London Metropolitan University.

Non-Executive directors

Mr. Vincent Pereira

President of BHP Billiton T&T, Chairman of the Energy Commission of T&T and Deputy Chairman of United Way.

Mr. Robert Tang Yuk

is the Managing Director and majority shareholder of TYE Manufacturing Co, Founding Director and Chairman of Sitek and the Chairman of ExporTT.

Ms. Gillian Warner-Hudson

is an independent management consultant specialising in Change Management and Strategy Development & Implementation. She is also a Non-Executive Director of Agostini's Limited.

Mr. Vaughn Martin

is the Managing Director of Neal and Massy Wood Group.

Advisors

Ms. Brigette Joseph

Food Safety Specialist

is a qualified Food Safety Specialist for NSF International, a globally known and respected food assurance brand that protects consumers and enhances business throughout the global food supply chain. In addition to auditing restaurants for NSF throughout the region, Brigette is the Owner and Executive Chef of G Spot Food Truck, a new international gourmet and healthy food truck to hit Port-of Spain and also lectures part-time at the local hospitality institute (TTHTI). Brigette is passionate about developing the culinary industry and supporting the "Green" movement.

Ms. Annick Lewis

Nutritionist

is a Nutritionist (BSc), Personal Trainer and the Founder of Green Balance TT. Green Balance TT's mission is to improve the quality of life and reduce the prevalence of diet and lifestyle disease which has been growing worldwide. Ms. Lewis is passionate about sharing her knowledge with others and supports sustainability efforts such as recycling, low pesticide farming and supporting local, organic businesses.

PRIVACY POLICY - CHARITIES

THE FOLLOWING NOTICE IS DESIGNED TO HELP OUR CHARITIES UNDERSTAND THAT WE VALUE YOUR PRIVACY AND THE INFORMATION BEING GATHERED IS TREATED WITH THE UTMOST CARE AND CONFIDENTIALITY. THE DATA RECEIVED FROM CHARITIES IS LIMITED TO THE QUANTITY OF FOOD RECEIVED, THe TURNOVER OF HOW FAST FOOD IS CONSUMED ONCE RECEIVED AND THE NUMBER OF PEOPLE BEING FED. ALL CONTENT OR PHOTOS SHARED BY A CHARITY AND POSTED ON OUR WEBSITE MUST BE PRE-APPROVED BY THE CHARITY BEFORE POSTING.

SHOULD A CHARITY CHOSE TO TERMINATE THE USE OF THE NOURISH APP, PLEASE INFORM US IMMEDIATELY, CEASE USE OF THE WEBSITE AND DELETE THE NOURISH APPLICATION FROM YOUR MOBILE PHONE.

PRIVACY POLICY - DONORS

THE FOLLOWING NOTICE IS DESIGNED TO HELP OUR DONORS UNDERSTAND THAT WE VALUE YOUR PRIVACY AND THE INFORMATION BEING GATHERED IS TREATED WITH THE UTMOST CARE AND CONFIDENTIALITY. THE FOOD DONATIONS RECEIVED FROM OUR DONORS ARE FOR PUBLIC KNOWLEDGE AND THE QUANTITY IS ADDED TO OUR FOOD COUNT DATABASE AND POSTED ON OUR WEBSITE AND IS DISTRIBUTED TO CHARITIES BY THE DISCRETION OF NOURISH.

IT IS IMPORTANT FOR TRANSPARENCY AND BRAND AFFILIATION THAT OUR DONORS ARE PUBLICLY ACKNOWLEDGED FOR THEIR CONTRIBUTIONS TO FEEDING TRINIDAD AND TOBAGO AND THEIR LOGO INCLUDED IN ALL MEDIA AWARENESS DRIVES, PRINT AND MOVING CONTENT. IN ADDITION ALL OUR DONORS WOULD RECEIVE A MONTHLY REPORT SHOWCASING EVERYTIME THEIR LOGO OR COMPANY MENTION OCCURRED DURING THE MONTH.
HOWEVER A DONOR CAN REMAIN ANONYMOUS.

PRIVACY POLICY - SPONSORS

THE FOLLOWING NOTICE IS DESIGNED TO HELP OUR SPONSORS UNDERSTAND THAT WE VALUE YOUR PRIVACY AND THE CONTRIBUTIONS BEING RECEIVED. THE FINANCIAL DONATIONS RECEIVED FROM OUR SPONSORS WOULD BE TREATED WITH THE HIGHEST CONFIDENTIALITY OR MADE FOR PUBLIC AWARENESS AS THE SPONSOR DEEMS FIT.

IT IS IMPORTANT FOR TRANSPARENCY AND BRAND AFFILIATION THAT OUR SPONSORS ARE PUBLICLY ACKNOWLEDGED FOR THEIR CONTRIBUTIONS TOWARDS EQUIPPING THE NOURISH TEAM WITH THE RIGHT ASSETS TOWARDS FEEDING TRINIDAD AND TOBAGO AND THEIR LOGO INCLUDED IN ALL MEDIA AWARENESS DRIVES PRINT AND MOVING CONTENT. IN ADDITION ALL OUR SPONSORS WOULD RECEIVE A MONTHLY REPORT SHOWCASING EVERYTIME THEIR LOGO OR COMPANY MENTIONE OCCURRED DURING THE MONTH.
HOWEVER A DONOR CAN REMAIN ANONYMOUS.

PRIVACY POLICY – VOLUNTEERS AND ALL OTHERS

THE FOLLOWING NOTICE IS DESIGNED TO HELP OUR VOLUNTEERS AND AFFILIATES UNDERSTAND THAT WE VALUE YOUR PRIVACY AND YOUR PARTICIPATION IN OUR EVENTS AND TIME BEING GIVEN TO CREATE A BRIGHTER TRINIDAD AND TOBAGO. HOWEVER AS A VOLUNTEER, CONTRIBUTOR OR AFFILIATE OF OUR CAUSE YOU AGREE TO THE USE OF YOUR PHOTO OR INSPIRATIONAL QUOTES BEING USED AT ANYTIME WITHOUT PRIOR NOTICE ON OUR WEBSITE, PRINT OR MOVING IMAGES IS PERMITTED UNLESS ADVISED “NOT TO USE” IN ADVANCE.

VOLUNTEER DRIVING & ONE TOUCH APP POLICY

THE FOLLOWING NOTICE IS DESIGNED TO HELP OUR VOLUNTEER drivers clearly understand the roles as it pertains to collecting and delivering goods. As a user of the one touch application, drivers agree to conduct the business of collecting and delivering goods on behalf of nourish and its charities.
It is illegal to collect goods and not deliver or to use any goods for a drivers personal use. Any driver caught stealing, falsifying reports, TAMPERING WITH GOODS OR SELLING GOODS WOULD RECEIVE THE FULL EXTENT OF THE LAW.

ALL PERSONAL INFORMATION GATHERED DURING THE APP REGISTRATION PROCESS WOULD BE TREATED WITH THE HIGHEST LEVEL OF CONFIDENTIALITY. THE INFORMATION IS STRICTLY FOR SAFETY PURPOSES ON BEHALF OF NOURISH, OUR CHARITIES AND OUR SPONSORS.

INFORMATION WE COLLECT

INFORMATION COLLECTED BY NOURISH IS DEEMED PUBLIC KNOWLEDGE UNLESS PREVIOUSLY ADVISED BY A SPONSOR, DONOR OR VOLUNTEER. ALL DATA GATHERED HELPS THE NOURISH TEAM IN CREATING THE RIGHT PROGRAMMES, POLICIES AND STRATEGIES THAT WILL LEAD US TO ELIMINATING HUNGER AND ALLEVIATING FOOD WASTE IN TRINIDAD AND TOBAGO.

TERMS OF USE

WELCOME TO THE NOURISH TT WEBSITE. THE FOLLOWING TERMS AND CONDITIONS WAS COMPILED FOR YOU TO HAVE A CLEARER UNDERSTANDING ON THE USE OF OUR POLICIES AND PROCEDURES as it pertains to our online platforms.
BY ACCESSING OR USING THE NOURISH WEBSITE AND APPLICATION, YOU AGREE THAT YOU ARE LEGALLY BOUND BY ALL OF THESE TERMS AND CONDITIONS OF USE. PLEASE READ CAREFULLY IN FULL BEFORE CONTINUING TO USE OUR PLATFORMS. IF YOU DO NOT AGREE TO OUR TERMS AND POLICIES PLEASE REFRAIN FROM USING OR ACCESSING OUR PLATFORMS.

THE WEBSITE IS FREE TO USE WITHOUT REGISTERING. THE NOURISH APP HOWEVER REQUIRES DISCLOSURE OF SOME OF YOUR PERSONAL INFORMATION. NOURISH APP

WE RECOMMEND USE OF OUR WEBSITE TO PERSONS 13 YEARS AND OLDER OR PERSONS WITH THE ABILITY TO READ AND UNDERSTAND OUR TERMS AND POLICIES AND CODE OF ETHICS POLICIES. ANY PERSON UNABLE TO DO SO SHOULD ONLY CONTINUE IN THE PRESENCE OF SOMEONE ABLE TO EXPLAIN OUR POLICIES AND ETHICS AND THE PERSON ABLE TO COMPREHEND.

BY DOWNLOADING THE NOURISH APP THE USER TO WHICH THE APP WAS DOWNLOADED AUTOMATICALLY AGREED TO ITS TERMS AND CONDITIONS BY CLICKING THE (DOWNLOAD BUTTON)

NOURISH HOLDS ALL RIGHTS TO CONTENT ON THIS WEBSITE AND ONE TOUCH APPLICATION. AS OUR USER YOU HAVE AGREED THAT YOU WILL NOT PROCEED IN DOING ANYTHING DEEMED HARMFUL TO THE NOURISH PLATFoRM THROUGH, SELLING, MANIPULATING OR FALSIFYING, REPRODUCING OR MODIFYING AND PUBLISING OR SHARING CONTENT NOT DEEMED “ORIGINAL CONTENT” FROM OUR WEBSITE.

WEBSITE, ONE TOUCH APP AND SOCIAL MEDIA INTERACTIVE SECTIONS

OUR WEBSITE AND PLATFORMS MAY REQUIRE INTERACTIVE SECTIONS SUCH AS BLOGS, NEWSLETTERS, SOCIAL MEDIA GROUPS AND OTHER INTERACTIVE AREAS. SHOULD YOU TAMPER, FALSIFY DOCUMENTS, PLAGIARISE OR POST MALICIOUS CONTENT NOURISH RESERVES THE RIGHT TO BLOCK OR TERMINATE YOUR USAGE.
PLEASE ENSURE ALL CONTENT SHARED DOES NOT CONTAIN THIRD PARTY OR COPYRIGHTED MATERIAL OR ACKNOWLEDGE WHEN YOU ARE USING A THIRD PARTIES INFORMATION SUCH AS QUOTING OR REFERENCING ANOTHER PERSONS MATERIAL.

NOURISH DOES NOT ACCEPT ANY RESPONSIBILITY FOR MATERIALS, CONTENT OR VIDEOS SHARED OR POSTED ON OUR WEBSITE BY A THIRD PARTY THROUGH BLOGS AND SOCIAL MEDIA THAT IS NOT IN ALIGNMENT WITH OUR POLICIES, BELIEFS AND ETHICS. SHOULD YOU DEEM SOMETHING INAPPROPRIATE PLEASE REACH OUT TO A NOURISH REPRESENTATIVE AND WE WOULD ENSURE ACTION BE TAKEN SWIFTLY.

NOURISH DOES NOT ACCEPT ANY RESPONSIBILITY FOR SPONSORS, DONORS, CHARITIES, VOLUNTEERS OR STAFF NOT ABIDING BY OR OPERATING OUTSIDE THE LAWS OF THE LAND.

BY ACCESSING OUR WEBSITE AND SUBMITTING CONTENT YOU HAVE AUTOMATICALLY GRANTED NOURISH AND ITS AFFILIATES USE OF YOUR CONTENT THUS MAKING ALL THE INFORMATION ROYALITY OR LICENSE FREE. “Royalty-free, or RF, refers to the right to use copyright material or intellectual property without the need to pay royalties or license fees for each use, per each copy or volume sold or some time period of use or sales.“

BY POSTING CONTENT OUR USERS ARE NOT ALLOWED TO REVERSE CONTENT USE OR IMITATE CONTENT FROM OTHERS AS THEIR OWN. ANY CONTENT SHARED BY A USER THAT HAS AFTER THE FACT BEEN TRANSFERRED OR SOLD TO ANOTHER PERSON, NOURISH IS NOT LIABLE FOR PAYING ROYALITIES TO THE NEW OWNER. NOURISH HAS TO BE ADVISED ON THE NEW TRANSFER OF OWNERSHIP AND THE CONTENT CAN SUBSEQUENTLY BE REMOVED FROM OUR PLATFORMS.

46,000

KG

Food Donated

110,000

Meals Donated

Recent Activity

Nourish TT Food Drive

This event was held in November 2018

Harvest for Hunger September 2018

This event was held on September 8th 2018

COVID-19 Action Plan (CAP)

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Please help us at Nourish T&T.

With the uncertainty and unpredictability created by COVID-19, many people feel alone, helpless, and worried. Now, more than ever, our country needs our support, and we need your help to assist families in need. Through our COVID-19 Action Plan (CAP) initiative, NourishTT is providing food and supplies in CAP care packages to families over a 3-month period – between Mid-April to Mid-July 2020.

We currently have over 100 households in dire need of support, and our list continues to grow daily. Each CAP care package will provide essential household items, and will include guidance pamphlets on best hygienic and sanitisation protocols in line with the World Health Organization, Centre for Disease Control and Prevention, and Trinidad and Tobago’s Ministry of Health, as well as proper food storage tips and simple but nutritional recipes to help families stretch their meals from the food provided.

You can support us through financial donations or by advocating and sharing our mission with other organisations, family members, and friends. Even a quick mention on your social media or business page would help us, help those in need. You can find us on both Facebook and Instagram at NourishTT.

In times like this, we are reminded of how interconnected we all are. NourishTT was born out of the desire to end hunger and reduce food waste in Trinidad and Tobago by connecting food suppliers and charities through technology. In these uncertain and unprecedented times, NourishTT has adapted quickly to directly support our local communities. Thank you helping us to take care of our people in Trinidad and Tobago.

Stay safe and well.

NourishTT Team

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About Us

Nourish was founded by a group of Trinidadians united by a deep concern about food waste in our country. We believe that in a high income country with abundant food, no one should ever go hungry. Nourish ensures that instead of being thrown away, good food gets to people who are most in need. Nourish uses technology to connect companies with surplus food to charities in the community that feed people in need.

Our mission

To alleviate hunger and reduce food waste in Trinidad and Tobago.

Our vision

A more mindful, socially and environmentally responsible society.

Insights

Hunger is alarmingly high in Trinidad and Tobago compared to other nearby Caribbean islands. An estimated 100,000 people or 7.4% of our population are afflicted with hunger 1. This compares to less than 5% in Barbados, 6.2% in St. Vincent and the Grenadines and 5.5% for the Latin America and Caribbean region 2. Yet in Trinidad and Tobago enough food is lost or wasted through retailing 3 alone to end hunger altogether. We desperately need initiatives to reduce waste on the whole. We are considered by the World Bank 4 to be the most wasteful country in the world on the basis of waste generated per urban capita.

1. United Nations 2015 Food and Agricultural Organisation of the United Nations, Regional Overview of Food Insecurity, LATAM and the Caribbean; “Hunger” refers to “under-nourishment” which is used to describe the status of people whose food intake does not include enough calories (energy) to meet minimum physiological needs for an active life.
2. 2015 Food and Agricultural Organisation of the United Nations, Regional Overview of Food Insecurity, LATAM and the Caribbean, FAO, IFAD and WFP (2015)
3. The Food and Agricultural Organisation of the United Nations
4. The World Bank, What a Waste 2012

Watch Nourish Videos

Events

EMPOWERING OUR NATION'S YOUTH

Every year, Nourish partners with hosts, Massy Stores, for a national food drive.

Find out more

fresh food directly from farms

A harvest for hunger can be coordinated at the request of members of the community. Volunteers provide the manpower. We locate a host farm, identify the type of produce available at the chosen time of year and make all the necessary logistical and safety arrangements to ensure a successful harvest. Harvest for hunger is an opportunity for corporations to engage with the community while enjoying a day outdoors with teammates and friends.

Fostering a sense of community and volunteerism

An opportunity for team-building, forging deeper client relationships or family fun!

A host farm is connected to volunteers who pick, sort and deliver produce to groups of their choice

Find out more

Partner Login

Donor Portal

Post available food items

Track orders and deliveries.

Donor Login

Charity Portal

Order food items

Track orders and deliveries

Charity Login

One touch Model

We heard you! Some prospective food donors have expressed interest in partnering with Nourish, but our flagship system was not a good fit for these companies. We have developed the One Touch model specifically to accommodate these smaller food companies.

A publicly available mobile phone app

Donated food is collected and delivered by volunteer drivers

Volunteers sign up to app and are approved within 2 business days

Once approved, volunteers are notified via app of delivery requests

No details (apart from weight of food available) are provided by donors