Police Department

Mission Statement

To enhance the quality of life through proactive and professional service, to maintain public order through fair and impartial enforcement of the law, and to ensure safety of the community through a cooperative relationship with the citizens and patrons of Universal City.

Departmental Vision

As members of the Universal City Police Department, we are committed to providing quality service to our community through integrity, fairness, communication and a helpful attitude.

Quality Service

Providing quality, professional service to our community by:

Enforcing the law

Preventing crime, thereby improving the quality of life

Responding promptly to calls for service and other public needs

Conducting thorough investigations

Providing state of the art training and continuing education programs

Leading by example

Integrity

Having sound moral principles that earn the trust, respect, and confidence of the community and each other through:

Honesty

Living by the rules we enforce

Fairness

Providing equal treatment of all persons without prejudice or bias by:

Treating all persons with dignity and respect

Ensuring consistency in decision making without favoritism

Communication

Sharing information and knowledge with the community, other agencies, and within our department as allowed by law through:

Actively listening to all concerns

Keeping crime victims informed about their cases and where to go for additional help

Educating the community about crime risks and prevention

Informing the community about the inner workings of our department

Encouraging the open exchange of ideas and information

Helpful Attitude

Having a helpful attitude is fundamental to earning the respect and confidence of the community by: