Error code 30125-4 when installing Office

Getting a “Something went wrong” message when installing Office on your computer isn’t fun and trying to fix the problem can be frustrating. To help determine the steps you’ll need to take, check the bottom of the message for an error code.

If there’s a different error code, or, if the install error message is different, go to the Other Office install errors section in this article.

Fix install error code 30125-4

Error 30125-4 can occur if your antivirus or malware software or your firewall is interfering with the Office install. Proxy settings on your computer can also cause this problem.

Temporarily turn off the antivirus

Turn off the antivirus on your computer, install Office and turn the antivirus back on.

If you need information on how to turn off your antivirus, check which antivirus is on your computer and visit the manufacturer’s website for information. If you don’t know which antivirus is on the computer, follow these steps: