Activity-based Costing in Financial Institutions examines the increased pressures
on profitability faced by financial institutions and provides techniques and
tools that can bring about significant changes in management behavior by focusing
attention on expenditure patterns and operational processess. This book, now
in second edition, introduces strategic value enhancement and considers how
Activity-based techniques can support this.

It includes: * a review of the different uses of Activity-based Costing within
financial institutions, including the problems most frequently encountered.
* a focus on strategic value management which identifies the principal uses
of Activity-based Costing and relates them to different types of financial
institution * the mechanics of calculating Activity-based costs * an approach
to implementing an Activity-based information system through 24 basic steps
grouped into 6 broad phases. With case studies, tables and chapter summaries
running thriughout, Activity-based Costing in Financial Institutions provides
the means to understanding the behavior of all costs within an organization
and explains how these costs can be managed more effectively.

Author Julie Mabberley is a management consultant with the PricewaterhouseCoopers
Global Financial Servies Practice and specializes in the development and use
of management information in the financial sector.