Sometimes, software isn't so magical. Even for Bill Gates. For the opening piece in our series on Gates leaving daily life at Microsoft, one goal was to give a clear picture of the Microsoft co-founder's...

For some reason, tales of people getting exceptional service always seem uplifting. Maybe it has something to with the fact that it kind of gives you hope that after jumping through countless hoops to get...

Charter Communications officials believe a software error during routine maintenance caused the company to delete the contents of 14,000 customer e-mail accounts. There is no way to retrieve the messages, photos and other attachments that...

According to security firm Marshal, spammers are using YouTube's servers and the service@youtube.com address to send massive quantities of unsolicited email, which appear to derive from the video-sharing site's 'Invite Your Friends' feature. The emails...

Microsoft's instant messaging network is rejecting existing users of Windows Live Messenger when they try to sign in with a .Mac e-mail address. "Because of a recent system update, you must change the email address...

After Qualcomm Inc. stopped selling Eudora, a pioneering e-mail program named after author Eudora Welty, in May of this year, it did not simply lay the program to rest in the collective digital graveyard of...

Attorneys representing Polaris IP filed a claim of patent infringement in U.S. District Court of the Eastern District of Texas against AOL, Amazon, Borders, Google, IAC, and Yahoo with regards to Texas-based Polaris IP and...

Looks like we finally have heard some news on when @live.com e-mail addresses will be released. Jacky Mok, another Product Manager for Windows Live in Toronto, has posted some information saying when they will be...

Customers of UK net provider Plusnet have been told to change the password for their account following a break-in earlier this month where malicious hackers gained control of a Plusnet's mail server and stole a...

Yahoo on Wednesday is expected to release software that will allow third-party developers to write applications using Yahoo Mail. The move to open up the application programming interfaces (APIs) to Yahoo Mail is meant to...

Yahoo Inc. plans to offer unlimited e-mail storage to its roughly quarter of a billion users, starting in May, it said on Tuesday. The world's biggest e-mail service is scrapping its free e-mail storage limit...

As of Tuesday, 34 word advertisements promoting AOL products and services are now being tacked to the bottom of e-mail messages sent from AOL accounts using the internet provider's AOL 9.0 software. E-mails sent through...

E-mail addicts can be placed in the same basket with alcoholics and drug abusers: a 12-step program designed to tackle their obsession is now available. Marsha Egan, an executive coach in Pennsylvania, has devised a...

The entertainment and software industries have found an effective tool to deter some Canadians from downloading TV programs, movies, music and software. And it doesn't involve going to court. A number of industry groups, mostly...

After many months, even years, of promising an e-mail push technology equivalent to what the RIM Blackberry service offers, it looks like Palm has finally done it. At least it has come close, with a...

Microsoft has sent out an e-mail entitled "IE8 Feature Survey is Now Available!" to all Tech Beta participants. The company has emphasized that the e-mail has been sent out to many but that a smaller...

The volume of spam rocketed in December to account for a record 94% of all Internet-sent e-mail during the month, a message security company said Wednesday. "This continued rise in spam levels is threatening the...

Cisco Systems announced on Jan. 4 that it has agreed to buy IronPort, a provider of messaging and Web security appliances, for approximately $830 million. The San Jose, Calif.-based networking giant reported that the deal...

Cheers CoolCatBad for this submission in Back Page News on our forums. The Junk E-mail Reporting Tool submits e-mail to Microsoft when you explicitly choose to do so. If you receive a junk e-mail and...

Yahoo used its recent "Hack Day" to springboard its opening of substantial chunks of code to software developers, highlighted by the application programming interface (API) of Yahoo's widely-used Web e-mail. Yahoo said the Web application...

The would-be AdSense customer who filed suit against Google for fraud and misrepresentation says the search company also entered her Gmail account and removed all communications regarding the dispute, Google Watch has learned. In an...

Three computer experts have been arrested over an alleged international plot to spread viruses via e-mail. Police say the viruses run without the knowledge of the computer owner and allow criminals to access any stored...

Bink has posted an email that Bill Gates sent out to all Microsoft employees and Subsidiaries. From: MSBILLG Sent: Thursday, June 15, 2006 1:41 PM To: Microsoft and Subsidiaries: All FTE Subject: My...

Millions of AOL users encountered delays sending and receiving e-mail Thursday as the company worked to identify and fix a software glitch. AOL spokesman Nicholas Graham said the company was investigating the cause of the...

Helsinki-based F-Secure told users to ignore instant messages with the subject head "MSN Messenger 8 Working BETA" that go on to claim that "Messenger 8 BETA has been leaked!" The message, which refers...

Google has created a special version of its Gmail e-mail service that provides mobile phone subscribers with quick access to their e-mail, the company said on Friday. Details on the mobile e-mail service, which currently...

Microsoft is facing a new lawsuit today fromtelecommunications provider Visto claiming that the software giant"...infringed upon multiple patents Visto holds regarding proprietarytechnology that provides enterprises and consumers with mobile access to theire-mail and other data."...

Microsoft said Friday that somepeople who use its Hotmail and MSN e-mail services are not receivinge-mail sent from Comcast accounts and other Internet service providers. Brooke Richardson, a groupproduct manager with Microsoft's...

Microsoft's research arm today released a freetool to help users slog through e-mail messages in their inbox in theorder of importance, according to one of the researchers who developedthe software. Created within Microsoft Research, the...

This update provides the Junk E-mail Filter in Microsoft Office Outlook 2003 with a more current definition of which e-mail messages should be considered junk e-mail. This update was released on October 18 2005. ...

In a surprising partnership announced Monday, Research in Motion Ltd. and Palm Inc. are going to work together to offer RIM's Blackberry wireless e-mail service over Palm's Treo 650. The product should see store...

Microsoft Corp., the world's largest software maker, said on Wednesday that it would buy FrontBridge Technologies Inc., its second acquisition this year of an e-mail anti-virus protection provider. FrontBridge provides an outsourcing service that allows...