When it's the action, not the message that matters most

"Why does the US get bad PR? It's not the propaganda" from the Baltimore Sun blogs, quoting a recent GAO report:

Since the September 11, 2001, terrorist attacks, the U.S. government has spent at least $10 billion on communication efforts designed to advance the strategic interests of the United States. However, foreign public opinion polling data shows that negative views towards the United States persist despite the collective efforts to counteract them...