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We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Responsibilities

Southwest Airlines will consider your interest for the SFO/ Operations Agent position if you are currently a resident of the state of California***

If you are not selected for this job posting, you will not be eligible to reapply for this position in SFO for 12 months from the day you applied***

What does an Operations Agent do for Southwest Airlines?

An Operations Agent provides legendary Customer Service by assuring weight and balance of aircraft, efficient boarding of aircraft and coordinating Ramp, Operations, Provisioning and aircraft servicing to accomplish on-time performance.

What are some of the daily duties of an Operations Agent at Southwest Airlines? (You duties may vary depending on the size of your work location.)

Prepares dispatch release forms and collects weather reports from OTIS for the Crew;

Arranges for fueling of aircraft as required;

Prepares weight and balance forms;

Advises Dispatch, FLIFO and Stations of flight departures / arrivals;

Closes out flights; files and maintains accurate flight papers;

Coordinates special services needed on aircraft such as servicing lavatories, cabin grooming, wheelchairs for Customers and special emergency cleaning;

Must be able to communicate information and instructions verbally or via radio equipment;

May perform the duties of a Freight Agent;

Qualifications

What are the minimum requirements to be an Operations Agent at Southwest Airlines?

High School diploma, GED or equivalent;

Must be at least 18 years of age;

Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986;

Must possess a valid state motor vehicle operator's license;

May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights.

To work at the airport, you must be able to obtain a Secured Identification Display Area (SIDA) badge. You will be required to meet all local airport requirements. For the security access, job seekers must have no conviction, guilty plea, or judgment not guilty by reason of insanity in the last 10 years for any of the following disqualifying criminal offenses, as determined by the federal Transportation Security Administration:

1 Forgery of certificates, false marking of aircraft, and other aircraft registration violations 2 Interference with air navigation 3 Improper transportation of a hazardous material 4 Aircraft piracy 5 Interference with flightcrew members or flight attendants 6 Commission of certain crimes aboard aircraft in flight 7 Carrying a weapon or explosive aboard an aircraft 8 Conveying false information and threats 9 Aircraft piracy outside the special aircraft jurisdiction of the United States 10 Lighting violations involving transporting controlled substances 11 Unlawful entry into an aircraft or airport area that serves air carriers or foreign air carriers contrary to established security requirements 12 Destruction of an aircraft or aircraft facility 13 Murder 14 Assault with intent to murder 15 Espionage 16 Sedition 17 Kidnapping or hostage taking 18 Treason 19 Rape or aggravated sexual abuse 20 Unlawful possession, use, sale, distribution, or manufacture of an explosive or weapon 21 Extortion 22 Armed robbery or felony unarmed robbery 23 Distribution of, or intent to distribute, a controlled substance 24 Felony arson 25 A felony involving a threat 26 A felony involving: Willful destruction of property; importation or manufacture of a controlled substance; burglary; theft; dishonesty, fraud, or misrepresentation; possession or distribution of stolen property; aggravated assault; bribery; or illegal possession of a controlled substance punishable by a maximum term of imprisonment of more than 1 year, or any other crime classified as a felony that the Administrator determines indicates a propensity for placing contraband aboard an aircraft in return for money 27 Violence at international airports 28 Conspiracy or attempt to commit any of the aforementioned criminal acts listed above

What are the Physical Requirements of an Operations Agent?

Must be able to lift and move items of 70 pounds and/or more;

Must be able to climb, bend, kneel and stand on a frequent basis and for extended periods;

Must be able to carry items up and down stairs from aircraft to ramp area;

May be exposed to a wide variety of weather conditions and jet and machinery noise and fumes;

Must maintain the ability to wear prescribed uniforms;What else do I need to know about being an Operations Agent for Southwest Airlines?

College coursework or degree would be an asset;

Two years of airline/military related work experience in ramp/operations/provisioning functions preferred;

Must comply with DOT drug and alcohol testing program;

Must be aware of hazardous situations and be able to handle emergencies as needed;

Able to work under pressure and handle many functions at once with many different offices and/or groups of people;

Must work under tight time constraints to accomplish quick turns of aircraft;

You will need to be available to work a variety of shifts, including nights, weekends and holidays and overtime;

Ability to type and/or use a computer keyboard;

Must successfully complete Operations Agent training program with a 90% or greater average and evaluation / probationary period;

This is a union position covered by the Transport Workers Union (TWU).

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About Me

2C4F CEO

Dallas

My name is Mae Hughes. I am the founder of 2ND CHANCES 4 FELONS. I started this company because of the hardships I faced as a felon trying to turn my life around. I looked for help but could not find any. I asked people for suggestions, I went to several places and even searched the internet but STILL could not find real help. I found it very hard to get people to see past the fact that I am a convicted felon. I went to countless interviews explaining my situation and how much I have changed. Yet and still no one would hire me. I was at my breaking point and BEYOND frustrated so I made a decision to NOT ONLY HELP MYSELF BUT OTHERS AS WELL. Instead of getting angry and giving up, I did the opposite. I turned my NEGATIVE into a POSITIVE and created this company hoping to ease the struggles that other felons may face. I created this company solely for the purpose of helping felons to know that there are second chance opportunities available to them. My main purpose is to reduce the number of felons who give up because they think that there is not any help available for them. I attended the University of Phoenix and received an Associate's degree in Business in 11/2012. I am a mother and my children are my everything, and the reason for me wanting to do and be better. My hope is that this company will be able to provide HELP where HELP IS GREATLY NEEDED !! I pray that the information I am providing can offer assistance with helping felons who are looking for a way to prove to society that there are some of us who deserve a second chance and who are willing to PROVE it through our CURRENT actions.

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