Password Management Software

The term password management software actually has
two meanings, depending on context:

In the context of consumer software, it normally
refers to software that stores a series of passwords, for example
to multiple web sites, on behalf of a single person.

In the context of enterprise information technology --
i.e., automation used by organizations of 1000 or more people --
it refers to software that can synchronize, reset and unlock
passwords on behalf of users on a variety of on-premise and
cloud-hosted systems and applications.

Focusing on the enterprise:
Users have too many passwords. A typical user in a large organization
may have 10 to 20 passwords on internal systems. Users respond
to this complexity by:

Avoiding password changes,

choosing simple passwords,

writing down their passwords or

forgetting passwords.

This creates real business problems:

Inconvenience for users,

security compromises and

high help desk call volumes.

Users may also have smart cards or tokens that users unlock with a PIN
(which they will occasionally forget). Users may have a PC whose
hard disk is encrypted with a password -- another type of login problem.