More than 1,000 ESPRIMO PCs for SITA check-in counters and gates at Frankfurt airport

"Passengers at Frankfurt airport benefit from very stable operations at the check-in counters and gates, thanks to Fujitsu's hardware"

Hermann Butzon,
Manager Customer Service, SITA

The customer

SITA (Société Internationale de Télécommunication Aéronautique) is the world's leading provider of modern communications and IT solutions for the air transport industry. The company currently has the largest data and voice communication network in the world. Almost all leading air transport and travel organizations in 220 countries make use of SITA solutions. Customers include numerous airports, airlines, authorities as well as more than 250 large and medium-sized tourist and logistics companies throughout the world. The company, which was founded in 1949 in Belgium, currently has an international focus and 4,500 employees in 170 countries worldwide.

The challenge

The world's leading provider of modern communications and IT solutions for the air transport industry, SITA, is responsible at Frankfurt airport for large parts of the infrastructure, including the check-in counters and gates, where workstations, monitors and peripherals are due to be replaced after six years in operation. The hardware had to meet certain specifications as regards to certification, ventilation, connectivity and performance.

The solution

Having had 25 years of successful cooperation, SITA commissioned its IT partner Fujitsu for the renewal of the front-end hardware at the check-in counters and gates. Fujitsu supplied more than 1,000 top-quality workstations as well as monitors, keyboards and mice. The workstations are certified according to the CUTE (Common Use Terminal Equipment) standards,which are required for use in the air transport industry.

The benefit

Flexible customization of the workstations according to individual customer requirements

Low heat build-up thanks to intelligent fan management

High-quality hardware made in Germany

Meets the exacting requirements of the air transport industry with CUTE certification

Hardware support for the entire contract period

Saves costs, resources and space during the rollout thanks to the XXL packaging concept