Santulan: Behavioral Tools That Work For You!http://santulan.co.in
Behavioural Tools At WorkTue, 23 Jan 2018 07:54:20 +0000en-UShourly1https://wordpress.org/?v=4.7.9How Do Successful Women Manage Their Emotions in the Workplace?http://santulan.co.in/successful-women-manage-emotions-workplace/
http://santulan.co.in/successful-women-manage-emotions-workplace/#respondTue, 23 Jan 2018 07:50:25 +0000http://santulan.co.in/?p=5623If you’re a working woman there’s no doubt you’ve faced challenging work situations where your emotions have been tested. Have there been times when you wondered, how do others do it? We chatted up Preeti Rastogi Saikia, former Head of India Research & Operations at Gerson Lehrman Group (GLG) and current senior leader at Kilpatrick…

]]>If you’re a working woman there’s no doubt you’ve faced challenging work situations where your emotions have been tested. Have there been times when you wondered, how do others do it?

We chatted up Preeti Rastogi Saikia, former Head of India Research & Operations at Gerson Lehrman Group (GLG) and current senior leader at Kilpatrick Executive Search.

Preeti gives some handy tips on how to manage your emotions around challenging personal situations and angry emails. She also shares her favorite confidence building ritual before high stakes meetings.

Read on for more.

Can you share an example of a tough situation in your life and how you managed your emotions around that time?

This was a time of personal grief where I lost my parents within a very short time gap of each other. I was totally down and out at this time. But three things really helped me:

I took some time off. I realized soon enough that I first need to deal with my grief. Without doing that, I was not helpful to my team. I actively went ahead and spoke with my team and informed them that I’ll be taking some time off for this reason. Fortunately, they were all very understanding.

I pro-actively reached out to family and friends. I’ve realized that we all go through such tough times and pretend to be strong. Or we feel that if we seek someone’s help we’ll be perceived as weak. But I made that effort to ask for support which helped me immensely in putting myself back together quickly.

And finally, I was very open about my situation with my colleagues. I did not try to hide it or pretend that I was ok. This ensured that I got full support from my team.

What about every day work life? Any specific situation where one needs to learn to manage their emotions?

Yes! We see this so commonly. Sometimes you’re really angry at someone and you want to shoot a nasty email. I’ve received such emails where the contents of that mail bark at me. In such cases, I try to take the anger out of it and focus first one what the person is saying. Similarly, if I feel like going nasty on someone, I do something else before even typing that email. Corporations need to educate their employees to write well thought out emails.

When it comes to managing your emotions, an organization’s focus on mental wellbeing of their employees also plays a huge role in positively handling different emotions. According to you what is the biggest myth about mental health in the workplace today?

I’ve observed three things:

People think if someone’s facing a mental health issue, they’re “loosing it”. We need to create more awareness about it and how mental health illnesses are very similar to physical illnesses.

We are very understanding if an employee’s productivity is getting impacted due to fever or typhoid. But when it comes to depression or anxiety organizations are not treating it the same way.

There is this big myth that’s floating around where people equate mental health issues to “mood swings”. As long as that stays, people will be dismissive of mental health.

What are your top three suggestions for leaders to help employees manage their emotions better?

Firstly, leaders need to understand that stress is a reality of life and they need to equip their employees to deal with it. We haven’t been given this training in school or college so organizations need to do it and help employees in their personal development. I mean, if you promote an employee purely on the basis of his technical skills but you know that he’s not ready for the stress that comes with the role, you’re actually doing a disservice to him. Going unprepared, will affect his performance as well as morale.

Secondly, we need to create a culture of open communication. Sometimes it’s okay to say that your plate is full and you need some time off. And this culture can only be created from top down.

And finally, I am all for aggression and hustle at the workplace. But leaders need to nip unhealthy aggression in the bud. For example, react sharply to disrespectful emails or curt one liners and let people know that the organization won’t tolerate it and perhaps even have guidelines around it. This goes a long way in building the organization’s culture.

Managing our emotions effectively during high stakes situations like board presentations, big client visits or town hall meetings can make or break our success. What is your most favorite confidence building ritual for such situations?

]]>http://santulan.co.in/successful-women-manage-emotions-workplace/feed/0Is There A Connection Between Mental Wellbeing and Reproductive Health?http://santulan.co.in/mentalhealth-reproductivehealth/
http://santulan.co.in/mentalhealth-reproductivehealth/#respondWed, 11 Oct 2017 07:26:08 +0000http://santulan.co.in/?p=5593Many friends tell me that their doc has asked them to reduce stress and clean their lifestyle if they want to conceive. Relatively younger girls share their struggle with PCOD and the resulting anxiety and depression. A couple friend opted for IVF because the doctor told them that their cause of infertility is unexplained. After…

]]>Many friends tell me that their doc has asked them to reduce stress and clean their lifestyle if they want to conceive. Relatively younger girls share their struggle with PCOD and the resulting anxiety and depression. A couple friend opted for IVF because the doctor told them that their cause of infertility is unexplained.

After having heard enough and more of such stories I decided to explore more. I chatted up the founder of Meraki Life and a leading fertility coach for women– Pooja Jaiswal.

She shared her own story of how she conceived after making major lifestyle changes, which included drastic steps to manage her everyday life stress.

Pooja’s key message is that anxiety has a tangible effect on fertility, and you need to work on it, if you want to improve your chances of having a baby.

Read on for more.

You’ve had an amazing journey. You used to skip meals, miss exercise and work long hours. And now you tell me you plan all your meals, get in a good dose of Yoga and thoroughly enjoy your working hours. In all of this, what specific actions have helped you maintain a great emotional health?

When I was working with HSBC in London, I kept very strenuous hours. Good sleep and exercise were a distant dream. But when I wanted to plan for my second child, I decided to take back control of my life. I spoke with hundreds of people, read tons of books and picked up advice which worked for me.

And one of my biggest realizations during this period of research was that my emotional wellbeing will greatly impact my chances of conceiving. Three big changes that really helped me were:

Becoming conscious of my negative thoughts. I was very actively aware of what I was thinking. Every time I used to feel bad when someone else broke the news of their pregnancy, I would become aware of my own thoughts and manage them.

I really made BIG changes in my lifestyle to manage my every day stress. Mornings were all mine. I would exercise, do my pranayama, soak in some sun and enjoy my breakfast. I wouldn’t start working till I finished my morning routine. This really helped me balance my hormones.

I practiced gratitude. Every time I would feel bad about myself, I countered it by thinking about all the positive things that were happening in my life. Within a few weeks, it drastically altered my view of my life.

You’ve have met countless women who want to improve their reproductive health. One of your big ideas is to reduce their stress levels. How strong do you think is the relationship between reproductive health and mental health?

Very strong in fact. It’s more of a viscous cycle. When conception doesn’t happen, people get stressed out and because they get stressed out, they are not able to conceive.

Sometimes, when you see friends and family having children, you start feeling depressed and isolate yourself which leads to depression. For women with PCOD, they exhibit symptoms of anxiety which further aggravates their cystic formation because with anxiety, they also release the stress hormone cortisol. Basically, their whole hormonal health goes out of balance.

When you mention taking care of their mental health to your clients, what kind of challenges do you face?

There is a lot of denial. Our social set up is such that there is anyway a lot of stigma around infertility and on top of that when you tell them to manage their anxiety or depression, I’ve seen my clients burst into tears. Another challenge in our current set up is that people don’t understand that there is a direct correlation between how happy and stress free you are and your physical health.

What are your top tips for taking care of your mental health to improve your reproductive health?

Well, there are many but here are my top 3:

Keep some time for yourself in the morning. If your mornings are rushed, then the whole day you’ll feel rushed and stressed.

Maintain a gratitude journal. Write three things that you are grateful for; every night before sleeping. It will help you sleep peacefully which releases Serotonin. This is extremely essential for maintaining a strong hormonal balance.

Eat mindfully. One of the biggest causes of stress is eating too much without realizing; and then feeling guilty. Take out 20 minutes for your lunch and make sure you are chewing at least 20-25 times. When you eat mindfully, you’ll become aware of how much you’re eating.

Finally here’s Pooja’s message for everyone on World Mental Health Day 2017!

]]>http://santulan.co.in/mentalhealth-reproductivehealth/feed/0How Can Your Employee Assistance Program (EAP) Help You?http://santulan.co.in/2017eap/
http://santulan.co.in/2017eap/#respondMon, 09 Oct 2017 09:56:27 +0000http://santulan.co.in/?p=5576An Employee Assistance Program (EAP) provides professional counseling where you may address a wide range of personal issues in an environment of understanding and strict privacy. It provides you with confidential, professional consultation for problems and challenges you may be experiencing. If you’re wondering whether EAP is for you or not, here are three benefits…

]]>An Employee Assistance Program (EAP) provides professional counseling where you may address a wide range of personal issues in an environment of understanding and strict privacy.

It provides you with confidential, professional consultation for problems and challenges you may be experiencing.

If you’re wondering whether EAP is for you or not, here are three benefits of using an EAP:

Identify Mental Health Conditions

It had almost been a month that Reena was not her chirpy self. She didn’t feel like getting out of bed, was feeling irritable at the drop of a hat and on most days, didn’t want to meet anyone. Till one day, one of her colleagues suggested she take some help. Upon her insistence, Reena visited her EAP counselor.

After a one hour conversation, her counselor helped her understand that she was exhibiting symptoms of depression. More than anything else, Reena was relieved to hear that there was a name to her mood issues and that it was treatable. She started working with her counselor, learnt new mood management skills and built an internal system of taking care of her mental health. Within 2 months she could take back control and her depression was much more manageable.

This is not just Reena’s story. We’ve met countless such clients, who have benefitted by learning about their mental health conditions and working on them.

Bonus: While we’re on the topic of depression, do check out this hilarious video by AIB on depression. It had us in splits!

Resolve Every Day Life Challenges

An unresolved conflict with spouse, challenges faced as a working mother, loss of interest at work, irritability without any reason or feeling under-confident at meetings! Everyday life presents us with many such challenges.

More often than not, we have the resources to handle such challenges. It could be our own coping mechanisms, speaking with a friend or consulting a colleague.

But sometimes that might not be enough. A colleague could have a conflict of interest, a supervisor might be hard pressed for time or a loved one might not be able to understand your work situation. You might need a different perspective, an objective analysis or a patient listener. Your EAP counselor can support with all of this and help you alleviate your every day life stress.

Learn New Skills

Have you ever felt you can’t concentrate on anything? You can learn mindfulness techniques to live in the present moment.

]]>http://santulan.co.in/2017eap/feed/0On the Appeal of Godmenhttp://santulan.co.in/currentaffairs1/
http://santulan.co.in/currentaffairs1/#respondTue, 05 Sep 2017 09:17:38 +0000http://santulan.co.in/?p=5556Life is hard. I think this is one of the most obvious facts about life. While I was growing up, my parents were always trying to drill this into me. Even without their pointing it out, I could observe the world around me and see that it was true. So I always believed that I…

]]>Life is hard. I think this is one of the most obvious facts about life. While I was growing up, my parents were always trying to drill this into me. Even without their pointing it out, I could observe the world around me and see that it was true. So I always believed that I had a wise acceptance of this truth.

I had no idea!

Once I finished business school, I went through a phase where I got a real taste of what people meant when they said that. I experienced what it was like to be utterly helpless in the face of external circumstances. And it kind of really sucked.

I got through it all right though, primarily because I was lucky to have various coping resources. But from there, it is a very simple thought experiment to imagine how difficult it would have been to cope without the resources that I had.

And, in the midst of that vulnerability, if some charismatic god person had come in and told me that they had a very easy solution to all my problems, why, wouldn’t it have been lovely!

Even if an easy solution was not offered, it would have been nice for some higher authority to put a neat timeline to my troubles or give me a believable reason for why it was happening. This, by the way, is pretty much the standard job description of an astrologist.

I am not sure how you feel about god men and astrologists. I have always believed it is all absolute hogwash. But the more I examine their modus operandi, and the more I reflect on how unequipped most of us are to deal with uncertainty, I can begin to get a sense of where lies the appeal of Ram Rahim and various other god-persons & astrologists to their followers.

They are shrewd psychologists who know exactly the right buttons to press to make their clients feel better, however temporary and delusional it might be. The specifics supporting the rise of each guru may be different but the broad story stays the same.

Our lives will always remain hard and uncertain- some much more so than others. And to some extent, we will always remain vulnerable to those who offer us easy solutions which make us feel good in the moment.

And since demand creates its own supply, we’ll always have god-persons around- some of whom probably probably have their hearts in the right place and are just delusional, most of whom are probably evil- exploiting their followers for their own personal gain.

It’s all very tragic.

So what then?

A long term answer is to hope that as we progress as a society we will be able to empower more and more people with the right psychological skills to flourish in life and accept the challenges of our life head on.

For a better answer, I’ll go pay a visit to my nearest astrologist.

Shraddha Gupta is a Management Consultant and is a graduate of St. Stephens College Delhi and Indian Institute of Management, Lucknow. She is delighted to get a chance to observe the world and reflect on life.

]]>http://santulan.co.in/currentaffairs1/feed/0The New Principles of Work Life Balancehttp://santulan.co.in/worklifebalance/
http://santulan.co.in/worklifebalance/#respondFri, 14 Jul 2017 08:35:01 +0000http://santulan.co.in/?p=5400We did a google search on work life balance and there were more than 9,79,00,000 results. Turns out there are 1729 hits for books on this topic on Amazon itself! And when we turned to social media we got tons of responses. Indeed it’s a theme that’s on every working professional’s mind. However, the…

]]>We did a google search on work life balance and there were more than 9,79,00,000 results.

Turns out there are 1729 hits for books on this topic on Amazon itself!

And when we turned to social media we got tons of responses.

Indeed it’s a theme that’s on every working professional’s mind.

However, the concept of work life balance has evolved just as much as the concept of work; into a new reality.

Today, no more do you look at 9 to 5 as work hours. The earlier distinction between “my time” and “company time” seems to have vanished.

As Richard Branson, CEO of Virgin Airlines puts it brilliantly, “Some of my best ideas have come from engaging my children in conversations about work.”

Also, today it’s all about choices. On your way to work, you have the choice to listen to music, attend to work calls or do nothing at all.

In light of this new reality, if we still try the balancing act the old way, it’s outright dangerous.

So what’s our new need? In fact, there are two of them:

#1 Feeling in Control

We need to feel in control of our time and life. That feeling of the whole world’s weight falling on your delicate shoulders comes when you don’t know where your time just went by.

#2 Energy Matching

The changing work environments require that rather than matching time, we match our energy levels with tasks at hand. As rightly put by the authors of The Power of Full Engagement

“Energy, not time, is the fundamental currency of high performance.“

With this clarity of concept, the question is, what are some concrete skills you need?

For us, at Santulan, science is the driving force. That is the reason why we bring you not a set of tips but an elaborate system of skills that will help you cater to these new needs of the new reality.

Skill No. 1 – A Science Based EDS

Not all hours are created equal in a day. There are times when our energy is at the highest and then there are times when we need to recharge. We all have some kind of an every day schedule. But to make it energy efficient, try the science based Every Day Schedule (EDS) which has five parts.

Part 1: Morning Routine

Whether one is a morning person or a night owl, we all start our day at some point. While there is no ideal morning routine, research shows there are a few items we need to include to start our morning on the right foot.

A morning routine occupying the first 30-120 minutes after waking up, helps you arrive at your peak performing hours in the right mindset.

Additionally, you also get the benefit of the Endowment Effect, according to which if you’ve already started the day by moving your life forward, you’ve established positive momentum, and are more likely to keep doing positive things.

And not to forget that sense of control that you get over your day! A nurturing morning routine gives you something to hold onto and a sense of normalcy to root yourself.

Now coming to crafting your morning routine.

Research shows having any/all/some of these items helps start our morning on the right foot.

Drinking water and eating a nourishing breakfast

Exercising for around 30 minutes

Reading a book

Meditating

Having a light chat with your partner

And in equal measure it’s important to avoid rushing through your morning and checking your phone. It’s basically that time, before things get into motion.

Part 2: Protected Hours

“Shallow work stops you from getting fired — but deep work is what gets you promoted.” Cal Newport

Answering calls, responding to emails and attending meetings is all work, but not results oriented work or work that will take you to the next level.

The second part of your EDS is what your morning routine leads you to. It’s a pre-decided amount of time dedicated to the most important work, away from any other distractions.
Imagine working on a project in an environment where your phone is ringing off the hook, colleagues are passing by to say hi and you can see a pile of emails rising by the hour.

Would you be able to concentrate on your work to the best of your capabilities?

Most likely not!

All these distractions will definitely impact your output.

Setting protected hours for yourself, essentially eliminates these distractions in order to enrich your performance to the maximum. This is the time when you push yourself to limits and get some real work done as against all busy work like checking emails or answering calls.

In fact, research shows that we tend to be most productive 2.5 to 4 hours after we wake up. Hence it would be fair to reason out that protected hours scheduled in this time window are likely to be most productive.

The truth of the matter comes down to the fact that we may find ourselves busy all the time but for how much of that time, are we really doing work that gives us guaranteed results?

Real work is a fully results oriented work while pseudo or busy work tends to make you feel like you are working without actually producing much results. Thus rather than thinking of protected hours in terms of amount of time, it would be beneficial to think of them in the context of result oriented tasks done in a distraction-free environment.

Part 3: Regroup

Oh how wonderful it would be if we could work infinitely and get all the work done at one stretch, right? No matter how we dislike it, it cannot be denied that we are humans who cannot work tirelessly with the same efficiency all throughout.

These efficiency dips are not the end of the world. All you gotta do is take a break – do something that lets you gather your thoughts without being too involved or too detached from the task at hand. Some ideas for regrouping are:

Eating mindfully

Going for a short walk outside

Decluttering a drawer

The big idea here is that don’t keep working because you don’t want to take a break or you want to just finish it off. Rather value “regrouping” as an essential part of your day. On some days you might need more than one regrouping. Just acknowledge it and use it to guide yourself back.

Part 4: Busy Work

This is that time when you sort out the work that you think keeps you busy without challenging your intellectual capacity too much. This may include some repetitive chores

Filling in the already available data in an excel

Responding to mails

Scheduling meetings, phone calls

You get the idea!

Try to fit it into the afternoon window. Most of us experience an energy slump in the afternoon. So this time is best used for tasks that take up more time than energy.

Part 5: Recharge

And last but definitely not the least, don’t forget to recharge. Allowing time for recharge is as important as any other aspect of the EDS. After all, it is vital that we fuel the body that works up a sweat.

“It’s important not to be so immersed in your work that there isn’t anything else. Taking care of your body and your mindset, carving out time to be with your family, doing things that recharge you — these all make you more productive in the end.”

– Frits Van Paasschen, Former CEO, Starwood Hotels

Wait a second before you put that TV on to recharge. There is a science to it. And that is our skill #2.

Skill #2: Scheduling Free Time

Give this a thought – a day when you have no tasks to plan, no targets to achieve, a holiday or a Sunday if you will.

What would you like to do on such a day?

Most of us are likely to say “Just watch some TV, catch up on all my social media, maybe some lazing around in the bed.” Yes, it’s natural to feel that way after a hectic workweek.

But here’s some food for thought.

All that TV you watched is probably just making you feel a little less upbeat.

The truth is we do easy things like watching TV or idling around the house because that’s what they are – easy! They don’t require much effort but the problem is they don’t make us truly happy.

“Researchers found that the majority of the subjects they studied were not able to identify anything they had done recently to try to increase their happiness or life satisfaction.“

– 100 Simple Secrets of the Best Half of Life: What Scientists Have Learned and How You Can Use It

“Active leisure” is truly enjoyable but it requires more initial effort. In a study of teenagers it was found that they were 2.5 times more likely to experience elevated enjoyment when engaged in a hobby than when watching TV and three times more likely when playing a sport.

The key is to overcome that inertia because as humans we are naturally drawn to things that are easy.

However, even if things may seem difficult initially, you can be sure that they will add value to your life. For example, getting up early to go cycling, stepping out of the house to attend a cooking class or getting the car out to go to the sports ground.

All said and done, you may ask what good is planning even a no-work day?

Where is the spontaneity?

Well, research strongly points to the fact that people who schedule their free time are likely to lead a better quality life than those who don’t.

There is a strong co-relation between managing your free time and the quality of your life.

According to American Psychological Association the least effective ways of spending your free time are gambling, shopping, smoking, drinking, mindless eating, playing video games, surfing the Internet, and watching TV or movies for more than two hours.

But why do we still do these activities despite them not making us truly happy?

In the words of Harvard Researcher, Daniel Gilbert, “We’re terrible at accurately remembering how things made us feel in the past, so we make bad choices regarding the future.”

Here are some suggestions from the American Psychological Association:

Spending time with friends (Research shows that increasing your social time by 1.7 hours raises average happiness by 2%.)

Exercising or playing sports

Praying or attending a religious service

Reading

Listening to music

Getting a massage

Going outside for a walk

Meditating or doing yoga

Spending time with a creative hobby.

Mastering existing skills (For example, if you’re a good cook, then learning a new dish will help you feel rejuvenated.)

Skill #3: Rituals

Oxford Dictionary defines a ritual as a series of actions or type of behavior regularly and invariably followed by someone.

Harvard Professor Francesca Gino has researched extensively on the power of rituals. According to Gino, rituals can help in four ways:

Enjoy happy moment better

Manage stressful situations

Stop procrastinating

Increase your productivity

Here are 4 different types of rituals that you need to develop for yourself:

R1# Savoring Rituals

This could be something that helps you bring more joy to activities that may seem mundane. What it essentially does is help you enjoy the moment you are in.

Vishal, for example, loves to have his protein-filled breakfast of eggs after his workout.

Now he doesn’t eat those eggs just any how! He has developed a very specific ritual that he finds enjoyable – he boils them only for 8 minutes, not a minute more not a minute less, then cuts them in slices, just the way he likes it and then eats them only in his favorite bowl, relishing the taste fully.

He believes the whole process and not just eating eggs, helps him immensely start his morning on a good note.

Other examples of savoring rituals are:

Shutting off your phone every time you enter a party, signaling to yourself that now you’re in party mode!

Every evening sharing the day’s happenings with a loved one.

Spending half an hour every morning with your pet.

We all know there are things which make us feel happy. But the big idea here is to be AWARE of your savoring rituals so that you can use them more often.

R2# Stress Rituals

What do you do when you feel stressed?

Curl up in the bed and hope for it to pass?

Or eat whatever comes your way?

Or vent your irritation at whoever crosses your path?

Try developing a stress ritual for such times.

According to Francesca Gino having a set of rituals that you follow during tough times can help you get back that sense of CONTROL. It can help reduce the stress associated with the task or the situation.

It can be anything from:

Expressive writing to take it all out of your system

Going to a place that calms you down like a park or a coffee shop

Speaking with your spouse about the stressor to get a perspective

R3# Peak Performance Rituals

There are times when you need the best of you. For example, before an important presentation, while crunching numbers that will change the course of your organization, an important sales pitch or any other high stakes situation.

Unfortunately, there could be times when you’re not in that “frame of mind.” To enable peak performance at such times, rituals can help by making you feel calmer and more confident.

Some of our favorite peak performance rituals are:

Listening to a pre-designed playlist: We have a set of 12 songs that we listen to before we face an audience.

Dancing: Grooving to Siya’s Cheap Thrills, not only cheaply excites us but also readies us for peak performance.

Power posing: Expanding your body for even as little as 2 minutes can help you generate the power hormone called testosterone and make you feel more confident from within. Watch this video to understand power posing.

R4# Anti-Procrastination Rituals

If we can overcome that innate desire to procrastinate, a lot of our problems related work life balance will resolve on their own.

Rituals can help overcome procrastination.

According to Charles Duhigg, author of The Power of Habit, our goal should be to develop a ritual which gets our mood going because procrastination usually happens because of bad mood or “not feeling up to it.”

What are some anti-procrastination rituals that you can develop? Here are some examples from our life:

Reading for one hour on general topics before writing

Laying out yoga attire the night before

Breaking down a long to-do list into small tasks before starting

One of our friends, Nitin developed this anti-procrastination ritual which has helped him maintain a more disciplined lifestyle.

He realized a while back that once he started surfing social media on the phone he would lose track of time and would end up procrastinating important to-do’s. This would usually happen early morning when he had to get ready and leave for work.

He then developed a system whereby he would set an alarm of 10 minutes right after he woke up, a tone which he was not particularly fond of. After those 10 minutes come what may, he would go for a bath.

It took him some time but now that this habit has been in place, he hardly needs an alarm to remind him.

Whoa! That looks like a lot of skills but once you make them a part of your routine, you’ll enjoy the benefits.

Let’s put everything together.

Sum Up

Remember the new reality of work life balance. It’s more about having a sense of control over your time and matching your energy levels with the task at hand.

“Each week, I examine the categories of my life — father, husband, CEO, self — and identify the specific actions that help me feel successful and fulfilled in these capacities. This weekly ritual helps me feel like I’m doing everything in my power to address my needs and the needs of those around me. This is important because I can’t lose sight of the business agenda, and we’ve all seen or read about what it looks like when you lose sight of your family’s needs.”

]]>http://santulan.co.in/worklifebalance/feed/0Got An Important Presentation Coming Up?http://santulan.co.in/publicspeaking/
http://santulan.co.in/publicspeaking/#respondFri, 23 Jun 2017 08:56:40 +0000http://santulan.co.in/?p=5273Your ideas have great potential for business success, you’ve done stellar research for your presentation and know that your message is powerful. While content is the building block of a great presentation, your delivery can enhance or sabotage that content. Then why do we wing our delivery most of the times? These are some common…

]]>Your ideas have great potential for business success, you’ve done stellar research for your presentation and know that your message is powerful.

While content is the building block of a great presentation, your delivery can enhance or sabotage that content.

Then why do we wing our delivery most of the times?

These are some common reasons.

“I just want to be myself.”

“I don’t want to seem canned.”

“I want to be spontaneous and fresh.”

Can’t argue with that.

But perhaps with a bit of technique.

Unlike a lunch hour discussion with a group of colleagues, when you’re making a formal presentation, your information is purposeful with a very clear goal of educating and/or influencing your audience.

Unfortunately, just the content alone is not sufficient to achieve these goals in this digitized lifestyle of very short attention spans.

Amongst the various things that you need to prepare, once your content is ready; the most important one is being purposeful with your BODY LANGUAGE.

Why should you be purposeful with your body language?

Solve For Short Attention Spans

For example, a powerful opening line will help grab attention, but if the speaker is not engaging enough, people will lose attention in as little as 8 seconds.

In fact, even with a good engaging speaker our average attention span is around 20 minutes. (Ted talks are 18 minutes long on an average!)

Build Trust and Credibility

By making purposeful nudges you can feel and show more confidence.

Confident people are considered to be more trustworthy.

People are more willing to trust and use information offered by confident-looking others when working on problems for which they could earn a profit, as work by University of British Columbia psychologists Jason Martens and Jessica Tracy demonstrates. Harvard Business Review

Increase Your Influence

The psychology of persuasion increasingly shows that nonverbal cues are at the least 4 times more powerful in persuading people.

Now that you’re equipped with the science, here’s rolling out six non-verbal tools that you can use at your next presentation.

#1. Smile To Feel Good & Create Positivity

“The smile is the symbol that is rated with the highest positive emotional content.”

Specially when you’re public speaking, hand gestures help engage the listener at two levels – your voice and your hands. This helps in increasing their involvement sharply.

A study of ted talks found that the most popular, viral speakers used around 465 hand gestures in a ~20 minute speech, whereas the least popular ones used 272 hand gestures on an average. That’s almost double!

In action

#1. Everyone produces gestures spontaneously and unwittingly as they speak. We may seldom think of our gestures consciously. What we need to do is be aware of our hand gestures, their frequency and their sync with our words. If I say “This is a big deal for me” with the hand gesture of showing “little” your brain will believe my hand gesture more than my words.

#2. But remember the spectrum. Too many and wrongly done hand gestures can make you come come across as “jazz handsy” and no hand gestures can make you come across as stiff. Watch this video to understand the spectrum and figure out your sweet spot.

#3. There are different types of hand gestures you can incorporate in your business life. Here are some examples:

Numbers

It’s suggested that if you have a number less than 5 then always show it with your hands.

E.g. “My point number 1 is…”

“We work with 3 different types of clients.”

“There are 4 different parts to this project.”

“My point number 1 is…”

Size

“Use a small sized glass.”

“It’s a small problem. No big deal.”

“This is a big opportunity.”

“Use a small sized glass.”

Division or Bring Together

“Let’s come together for this very important cause.”

“You need to divide this project into multiple phases.”

“Let’s come together for this very important cause.”

Steeple

Steeple is a powerful gesture to bring gravitas and show composure. Try this specially when listening to an audience member asking questions.

Emblems

Using culturally appropriate emblems helps in increasing the impact of your message.

“All is super good.”

“I’m ok.”

“Are you ready?”

“All is super good.”

Focus

“I want you to bring your attention to this most important point.”

“You need to keep in mind just one thing.”

“I want you to bring your attention to this most important point.”

#5. Use Movement Appropriately

Standing at one spot can make things boring. Not just that, it can also make you come across as nervous because you are frozen in one spot. But on the other hand mindless, repetitive movement or pacing up and down can be distracting.

If you incorporate purposeful movement you’ll make a greater impact by breaking the monotony and looking confident, as movement helps in dissipating the extra adrenalin in your system.

If you’re on a big stage then mentally pick spots for:

Pointing to the slide

Engaging the audience

Declaring your big idea

And move to that spot when you want to do any of these.

Some more tactical tips:

If you’re telling a story with two characters move to two different spots when narrating the lines of each character.

If you’re comparing two things then move to side A when talking about A and side B when talking about that side.

When telling a story which involves passage of time, move on the stage along with the timeline.

Speaking coach Olivia Mitchell has these helpful tips on how to incorporate movement in your presentation. Have a look here.

#6. Angle Your Body Towards the Audience

You want to inspire your audience to interact with you. Encourage that through your body, by angling it towards them.

Let’s say someone asks you a question; while listening to them align your top, torso and toes towards that person.

After that, another person on the other side comments on something. Now turn your body and angle it towards them.

This is a powerful way to build a deeper connection with your audience during the Q&A round. Watch this video learn the science of fronting.

Sum Up

By focusing on your body language, you can look natural, assured and authoritative. Only when you feel confident and at ease, you can best serve the needs of your audience. Here’s a round up of all the key points:

Most of us work on our content but wing our delivery. A good delivery can enhance your content.

Your body language can help in your delivery. It’s important to be purposeful with your body language to help engage with your audience, build trust and enhance your credibility.

]]>http://santulan.co.in/publicspeaking/feed/0Are You Planning a Layoff?http://santulan.co.in/layoff/
http://santulan.co.in/layoff/#respondThu, 22 Jun 2017 05:02:05 +0000http://santulan.co.in/?p=5213Here’s what we’ve learnt from our experience of facilitating 35 layoff events. ‘Layoffs’ – the word that strikes fear in the hearts of managers much the same as employees. This is mostly because it’s not just a business procedure but, an emotional event too. We, however, tend to belong to a society that prefers crossing…

‘Layoffs’ – the word that strikes fear in the hearts of managers much the same as employees. This is mostly because it’s not just a business procedure but, an emotional event too.

We, however, tend to belong to a society that prefers crossing the difficult bridges when we get to them (mostly hoping that we would never have to cross them).

This implies almost zero preparation for something as ‘infrequent’ as layoffs.

And this is the reason that most of the times managers and employees, both alike, fail to view layoffs in their entirety.

Once the business decides that it needs to relieve employees due to a change in business scenario, there are three phases

Preparation

Execution

Consolidation

By going through all three phases carefully you can ensure an empathetic layoff event and help build the confidence of your remaining employees in the organization’s future.

Phase I – Preparation

The preparatory phase of layoffs sets the tone for how the organization will be viewed in future. And hence, it becomes imperative that you prepare yourself on the below points :

1. Gather the facts

Be as familiar as you can with all facts relevant to the business decision of layoffs – this includes knowledge of the current market economy, the reasons for company’s decision to downsize, the criteria for terminating specific employees or departments and not others, the impact of the layoff on the company’s ability to meet goals and the personal and professional background of employees being asked to leave.

Not just that, but also put together all the relevant documents related to the notice period and severance package so that you’re equipped to answer all questions.

Vishvesh, an HR manager, recalls one of his experiences of laying off employees, “They have a lot of questions and they want to know everything. If you cannot answer, at least the questions that are most relevant to them, you lose your credibility. Now that I look back, I realize how under-prepared I was, in terms of facts. I kept fumbling for answers, when I should have had those at the tip of my fingers. There wasn’t much damage done as there was an experienced senior manager with me who handled the questions. But it would have been an utter disaster if I had to be alone.”

2. Plan the logistics

Start from the start – right from the venue of the layoff meeting to the people that would be present to even the day and time of that day that you would deliver the news.

Make a rough schedule of all the layoff interviews to be held, allotting a reasonable amount of time for each meet.

Also decide on the order in which you would want to see the employees – this may be based on any factors of your choice – for instance, the level of difficulty that you anticipate from them during the interview.

Avoid any last-minute changes. Also, make sure that the layoff happens in a quiet and private environment.

3. Create a guidance script

Whether you’re doing the interview alone or with a line manager, put these few things down on paper so that you don’t shoot in the dark and deviate from your agenda when emotions run high.

All the facts of the situation

Support that the organization will offer

Support that the organization cannot offer

Suggested responses for these questions. These are the most frequently asked questions that we’ve seen in our experience

On what basis have you chosen me?

Is this decision reversible?

Is there an opening in another department that I can be a part of?

If you were in my place what would you have told your family?

My performance has been top notch. Then why me?

Always make a note of what you’d like to say. This is not to say that you cannot be natural. But looking at the sensitive nature of the topic, it always helps to prepare for all possible reactions.

The best thing to do here is to think up a sort of a script in your head.

In cases when the above questions come up, and the manager is caught off-guard, the situation can escalate into something not-so-desirable.

Of course, it isn’t essential that the employee follows your script but at least you have a reference point.

4. Expect and prepare for extreme reactions

Layoffs can be overwhelming for some employees to the point that they may become aggressive.

Expect the unexpected and always put your own safety, and that of the employee in question or other employees first. Keep security close, so that you can call on it if violence of any kind pursues.

In fact, we’ve also seen that some organizations keep an ambulance on stand-by on the day of the event.

Not only the physical safety but emotional well-being of the employees is also just as important. Make sure there is an on-site counselor available for employees when the layoff interviews are underway.

After a layoff, there was an employee who lost hope to such an extent that he called to inform us that he was on a railway track and that he intended to jump in front of the next train that passed by. It was one of our counselors, who then, helped him calm down and in subsequent sessions helped him move on with his life.

It is because of reactions like this that it becomes quintessential that the organization have all the safety measures in place.

Phase II – Execution

It’s one thing watching George Clooney, making a living out of professionally firing people in ‘Up in the Air’; completely different to do the same yourself in real life!!

Here are some details that one needs to look at as an HR manager in the context of execution:

1. Be driven by facts and a sense of fairness

Beating around the bush helps no one. Be concise and accurate. This, in no way implies being rude or abrupt or disrespectful. Most of the times, we get uncomfortable saying the difficult things and hence try to sugar-coat it (“Who knows? Maybe this is an opportunity for you to do something better!!”) or keep circumventing the main issue (“You know how difficult things have been around here. And you have been tardy at work too.”)

It’s always best to get to the point by saying something like “You know that the organization has been facing losses and the decision has been made to let you go.”

In fact, researchers believe that sticking to factual information and treating the employee fairly is what drastically impacts the employee’s perception of the layoff interview.

2. Emphasize on it being a business decision

It is important that it be communicated to the employee that this is a professional decision and not a manner of extracting any personal vendetta against the employee.

Isha had been a driven and hard-working fresher. When recession hit, the company decided to trim out the newcomers first. One day, ‘out of the blue’ as she recalls, she was called by the manager to his office.

He lectured her about her performance and how she wasn’t showing enough improvement and wasn’t making enough effort. The conversation ended with him handing her a notice about her termination.

Isha was shocked and could hardly say anything. The situation got so bad for her emotionally that her friends suggested she go in for therapy.

As she would come into therapy every week, her hatred of the organization kept growing as she believed they had ruined her career.

However, it was only through probing that it came to the fore that she was not actually mad at the company for firing her. She understood that, that decision had to be taken.

What she was mad about was the fact that her work and skills had been belittled to justify the decision of firing her.

This would be a classic example of what not to do. In no way should a manager allow a ‘you-deserved-this’ attitude to creep into the conversation.

3. Sync up your words with your body-language

Even if you say you wish the best for them, and if your body language does not indicate that, they are more likely to believe what they see, not what they hear.

At Santulan, we study the science of body language in-depth. Check out some of our videos on body language that might help you become more aware of the kind of signals you’re sending off.

4. Make it a two-way conversation with an outer limit

Give a patient listening, without falling into the argument trap. It’s important for them to feel that the process is fair and compassionate, they need to feel they’ve been heard adequately.

However, you need to be prepared to close the conversation when it’s not leading in any direction.

For example, an employee might get so overwhelmed that he may start weeping and yelling. Also, the employee may keep demanding a reason and keep arguing that he doesn’t deserve this. At this point, it’s important to gradually end the conversation. You could direct your employee to your EAP or an on-site counselor at this point.

5. Help create a network

If you believe in the potential of the employee, there is nothing wrong with sharing professional contacts that you may have. This might help your employee secure a job once he leaves your organization.

For instance, when the organization decided to downsize; Gautam, who was a senior manager decided to give customized letters of recommendations to people in his team. Not only that, he even forwarded his contacts in the industry to make sure his employees had a point to start at.

This is not where it ends though. We tend to think once the news is delivered the hard part is over. Well, it isn’t yet.

Many managers tend to feel responsible for the loss of their employees’ jobs and therefore it becomes necessary to help this group cope.

It’s essential that this be talked about, that managers get a chance to vent out their feelings of negativity. However, it isn’t enough to only talk.

Some retreats can be scheduled specifically for the managers where they get to de-stress, physically and emotionally while also building their teams again. And this brings us to phase three – consolidation.

Phase III – Consolidation

This is the time when employees start adjusting into their new roles and apprehension runs high.

This time is best invested in building meaningful and trust based relationships within teams.

Research from the University of California suggests that there are three factors which impact the remaining employees’ reactions

The fairness of the layoffs and how it was handled

Changes within the organization such as career prospects, quality of new job responsibility and job security

Information about how their other colleagues are reacting

So, keeping these factors in mind, here are a few things the managers can do :

1. Acknowledge the event

When the manager confesses to genuine feelings and says something like “I know you have lost some friends in this layoff. It has not been an easy thing for the organization either but we need to start over and we can’t do it without your support.”, it does two things:

He becomes a real person to the employee and not just some villain with no feelings

It helps normalize feelings, where an employee realizes that he’s not crazy to have the feelings (anger or grief or fear or something else) that he has been having, that others may be sailing in the same boat as him.

2. Be available

Negative employee reactions are to be expected but make sure they feel like you’re available in case they need to discuss some concerns. Your availability and openness will serve as a reassurance to them when they have such questions in mind –

“Am I even doing this right?”

“Will they sack me the moment I make a mistake?”

3. Give them goals

Make sure that you give them specific and precise goals for future so that they can track their own progress and they know when their performance is not up to the mark.

The more clarity they have, the less anxious they will be.

Layoffs are a new beginning, don’t forget to treat it that way.

We had a client, who came to us in a very frustrated state of mind. He was a manager of a company that had laid off a few employees some 3 months back. He claimed that he had been following all the DO’s of handling employees after the layoff.

However, the unit morale had failed to improve. After an extensive session of analyzing his interactions with employees, he himself realized that he was regularly making comments like “Do your best” “You can do it” every time he gave tasks to his employees but never with a clear end objective in mind.

They were just random assignments without any clarity about how they would fit into the employees’ KRA’s for the year. In fact, he didn’t even sit down with them to re-align their KRA’s in the light of the recent event.

He now knew where he needed to do course correction.

Layoffs are never a desirable event – not for the employee, not for the managers and not for the company either. But if handled in the right way, this undesirable event can become an opportunity for growth for both the employees and the organization.

]]>http://santulan.co.in/layoff/feed/0How to Make a Great First Impressionhttp://santulan.co.in/first-impression/
http://santulan.co.in/first-impression/#commentsSun, 21 May 2017 07:06:18 +0000http://09c.3cb.myftpupload.com/?p=186What is it about new people that makes us anxious? Most of us would say: “What will he/she think about me!” If you think deeper, it’s actually a FEELING of lack of control over your impression on them. It doesn’t have to be this way. You can gain control and make a purposeful yet authentic first…

If you think deeper, it’s actually a FEELING of lack of control over your impression on them.

It doesn’t have to be this way. You can gain control and make a purposeful yet authentic first impression.

But first, the science.

When you meet someone for the first time, your brain is hardwired to compute in almost one tenth of a second whether the other person is Trust-worthy, Attractive, Likable, Competent, and Aggressive.

It’s a prehistoric survival mechanism.

Depending on the situation; all or some of these five traits help you decide if this new person is a friend or a foe.

Since this decision making window is so short, it essentially means that your brain makes these decisions mostly through body language and nonverbal communication.

Now this science has immense applications.

Whether it’s a job interview, a sales call or a first date – you can be in control of the first impression you make, by being purposeful with your body language.

Try these 6 non-verbal hacks to make a purposeful, powerful and confident first impression.

#1 Take Up Space

There’s no doubt that a confident person makes a killer first impression. And one of the easiest ways to do that is to take up space with your body.

This is not being aggressive or overbearing

It’s more like claiming your space; or as researched by Amy Cuddy at Harvard Business School – POWER POSING

“Power posing is an amazing tool for confidence, assertiveness and to be able to emanate gravitas. You can use it in pretty much any situation – anytime you’d like an internal state change, whether just before an important business meeting or a social gathering.”– Amy Cuddy

The best way to power pose is to pull your chin up, draw your shoulders back, uncross your arms and plant your feet on the ground. When your body expands like this, your stress hormone (cortisol) goes down and the strength hormone (testosterone) goes up.

These physiological changes help you authentically feel confident.

Tactical Tip 1 = Carry all your stuff in one smart bag. If you’re used to carrying a laptop bag, a purse (ladies please note!), and a tiffin bag that’s too much load on your shoulders to keep a confident posture. If not everyday, then at least when you’re about to meet someone new, lose these additional bags.

#2 Keep Your Hands Visible

Many of us keep our hands in pockets or cross our arms. That could be costing you on your trustworthiness.

Let me explain why.

Our hands are our trust indicators.

As a survival mechanism, our brains needed to quickly know whether someone is a friend or a foe. Our ancestors made survival decisions based solely on bits of visual information they picked up from one another. In our prehistory, when someone approached with hands out of view, it was a clear signal of potential danger.

This is one of the nonverbal signals that is deeply ingrained in our subconscious. Although today the threat of hidden hands is more symbolic than real, our psychological discomfort remains.

When you meet someone, you want their brain to relax and be at ease so that they can focus on interacting with you.

The best way to do this is to keep your hands

Out of pockets

Above the table and

Clear of any obstruction like glass, bag or a folder

Watch this video to learn more about the science of your hands.

#3 Make an Effort to Smile

You can initiate a good first impression even when you’re 100 feet away.

What I mean is that the human brain can recognize a smile from this distance. From a survival standpoint this makes sense. Back in our caveman days, we needed to know even before the person approached us, if they’re safe or if they’ll attack us.

Additionally, another study found that when we smile we come across as competent, which is one of the traits that the other person’s brain is subconsciously assessing us on.

#4 Make a Good Eye Contact

When you enter a new room or a coffee shop you sub-consciously survey the place with your eyes. It’s a survival instinct – essential for our brain to “declare” the place as safe!

But in that process, we forget to make an eye contact during our initial exchange of greetings and miss a fantastic opportunity to build rapport.

Here’s the science of it.

When we make eye contact we release Oxytocin.

Oxytocin, also known as the bonding hormone helps in forging and strengthening social relations. It’s released mostly through physical touch and mutual eye contact. So when we shake hands WITH an eye contact it initiates our connection with that person.

Tactical Tip = Give one-sentence-long eye contact. Let’s say you’re saying “Hi, how are you?” Make an eye contact for this full sentence.

#5 Give a Confident Handshake

So many of us go about shaking hands without THINKING about the quality of our handshake. It’s important to do it right.

It’s a nonverbal tool to build rapport and make a memorable first impression.

Have a look at this video on the science of a good handshake.

#6 Avoid Self-Calming Gestures

If it’s a first meeting where the stakes are high; there’s a likelihood you’re nervous or self-conscious.

Who isn’t!

Your body reveals these nerves by using self-calming gestures

Self-calming gestures also called as pacifying behaviors or adapters serve to calm us down after our brain experiences something uncomfortable.

So basically, what happens is that when you meet someone new, your brain might feel uncomfortable. It sends a message to the body.

Infants and young children display these behaviors when they suck their thumbs. As we grow older we adopt more discreet and socially acceptable ways to satisfy the need to calm ourselves.

This could be stroking your hair, pulling at your collar, rubbing your arms, touching your face, tapping your foot, playing with an object, touching the back of your neck or holding your upper arm in a self-hug.

When you’re out of sorts, you have every right to comfort yourself. But to the other person’s brain, these gestures make you come across as tentative, unprepared, insecure or low on confidence.

So, your goal should be to

Identify your self-soothing behaviors and

Understand how you’re feeling at at that time. You’ll be surprised at how much you can glean from these behaviors.

]]>http://santulan.co.in/first-impression/feed/4Have You Thought About Your Handshake?http://santulan.co.in/handshakescience/
http://santulan.co.in/handshakescience/#respondThu, 20 Apr 2017 09:13:53 +0000http://santulan.co.in/?p=4927It’s much more than just a greeting. As a team that’s obsessed with the science of nonverbal communication, we cannot help but notice how often people are getting the handshake wrong! If you’re wondering whether a handshake even matters as much, we’ve got a surprise for you. Your handshake is a powerful nonverbal tool to…

As a team that’s obsessed with the science of nonverbal communication, we cannot help but notice how often people are getting the handshake wrong!

If you’re wondering whether a handshake even matters as much, we’ve got a surprise for you.

Your handshake is a powerful nonverbal tool to make a killer first impression, come across as trustworthy and build awesome rapport with a client.

How?

We dug into the science of evolutionary psychology to find you the answers.

Our Hands Help Build Trust

That’s correct.

Way back, when a caveman saw someone from a distance, his brain had to quickly assess whether it’s a friend or a foe by checking if the person was carrying any weapons in his hands.

So, the moment he could see their hands, his brain felt relieved

“Ah, this person is safe.”

And then he would clasp their arms and give it a shake to dislodge any hidden weapons.

Thus, the handshake was born!

Even though now we don’t have that kind of a danger, seeing someone’s hands puts our brain at ease.

Touch Helps Us Bond

Remember that warm, fuzzy feeling when you meet old friends or hug a loved one?

That’s oxytocin at work. Oxytocin, also known as the trust hormone or the bonding hormone, is a brain chemical that plays a crucial part in forging and strengthening social relations. Oxytocin is produced in several ways — mostly through mutual eye contact and touch.

We need the release of this hormone to feel a connection with someone. The same effect can be produced when we make a palm to palm contact.

Not in the same proportion, but enough to get a good conversation started.

You’ll Shake Hands 15000 Times In Your Lifetime!

We need to learn the art and science of a good handshake for the sake of our own success!

Here are the basics:

It’s firm. It should not be too hard that it crushes the other person’s bones nor too soft that it feels like a dead fish.

It’s vertical — neither person’s palm is facing up or down.

It’s dry. Yeah! Do wipe your hands on the sides of your pant or with a tissue if you are holding a drink.

It involves palm to palm contact. Sometimes we make a weak ‘fingers to palm’ or ‘fingers to fingers’ contact.

Next, let’s dive into our handshake behavior.

Don’t miss the farthest person in a conference room: You’re presenting to a client and their team is seated in a large conference room. While greeting everyone before the start of a meeting we shake hands with those sitting near us and skip shaking hands with the person who is sitting on the other end of the table. Avoid making this error. If it’s a meeting with less than 10 people always shake hands with everyone. It will only take 15 seconds to walk up to that farthest person and shake hands. 15 seconds for three hours of bonding!

Rectify the awkwardness: It also happens many times that you are trying to shake hands and the other person is coming in for a hug or you extend your hand for a handshake and the other person has not seen it or sometimes the handshake goes wrong and there is an awkward moment between two people. Well, don’t leave it there. Verbalize it “Oh well, that was awkward, let’s do it again.” It is a good ice-breaker and helps you build trust with the other person.

Go hands free : If you’re holding a plate in one hand and your phone in the other, you won’t be able to instantly shake hands if someone approaches you. It’ll get all awkward! And in that process, you might just miss that handshake opportunity. It’s not a bad idea to keep your dominant hand free, specially in networking events.

A handshake is not just a greeting, it’s a non-verbal nudge to start a relationship of trust.

Do watch our video below to know more and then try this challenge:

Shake hands with five close friends and seek their feedback on your handshake

]]>http://santulan.co.in/handshakescience/feed/0We Have a Good News!http://santulan.co.in/videos/
http://santulan.co.in/videos/#respondWed, 22 Feb 2017 14:12:45 +0000http://santulan.co.in/?p=4820Nothing connects better than video. Last few months we’ve been working real hard to get you helpful tools and resources in a format that works best for you. On 1st February 2017 we launched our Youtube channel. Here you’ll find helpful information on mental health, practical ways to use behavioral science to succeed in the…

Here you’ll find helpful information on mental health, practical ways to use behavioral science to succeed in the workplace and awesome tips on how you can use your body language to enhance your presence.