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A case management checklist, file review corrective action form and attendance note to assist firms in reviewing files as per outcome 7.8 of the SRA Code of Conduct 2011 which requires you to have a system that includes 'the regular checking of the quality of work by suitably competent and experienced people'.

A template procedure, log and draft response letter to assist firms in responding to a subject access request from a person seeking a copy of their personal data under the section 7 of the Data Protection Act 1998.