How do I download the Self Support Tool & Click-To-Fix?

How do I download the Self Support Tool & Click-To-Fix?

The AT&T Self Support Tool is designed to solve common High Speed Internet service issues including connection, email, and PC Health issues. The Self Support Tool is available for AT&T High Speed Internet Members using:
Windows Microsoft Windows 2000 Professional SP4
Microsoft Windows XP Home SP1 and SP2, Professional SP1 and SP2
Microsoft Windows Vista 32-bit Home Basic, Home Premium, and Ultimate
Do you need to download the Self Support Tool?
Download the current version of the AT&T Self Support Tool (total size 10.5 MB).
A file download box will display.
Select Open to begin the installation.
Follow the on-screen instructions to finish the installation.
Note: To access the Self Support Tool for future use, you can click the icon from your computer's desktop or from the system tray.

Employee Contributor*

*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Re: How do I download the Self Support Tool & Click-To-Fix?

DONT BOTHER THIS TOOL **bleep** it never works after updating, the only links u can find are for the 10MB program. NOT EVEN ON THE ATT SITE CAN YOU FINS THIS PROGRAM -- HOW ASSININE yOU can check your settings but No options to fix them chat never connects and no one can help u anyways. time to switch to amother ISP.

Should you encounter error or if you need help with the installation process, do not hesistate to reach us through chat support or by calling our support agents over the phone. Below are the contact details:

Should you need further help regarding your post, please feel free to reply on this thread or you may call our Technical Support Helpdesk. You may reach them at 1 888 321 2375 if you are from these states - KY, TN, NC, SC, LA, MS, AL, GA, FL; and 1 877 722 3755 if you are located in CA, NV, KS, MO, OK, AR, TX, WI, MI, IL, IN, OH, CT.

For quick answers, make the new AT&T Help site your first stop. Visit http://www.att.com/esupport/ where you'll find pages of product information to assist you.

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