no you do not provide justice,you forbid people for no reason.
this is not a solution.
prohibiting people not solution. solution sites prohibit
I left the game many times banned for no reason
I left the game
your support system doesn't work

Now info business is very popular, and in order to know about you, you need marketing. Try email bulks, signup for your free trial and test on yourself. I think marketing and personal brand is the future.