Dave’s Blog

Recently I had the privilege of witnessing Sir John Kirwan deliver a key note. No one would disagree that he has an exceptional way of getting the message through. He’s real, authentic and not afraid of talking about depression. Sir John brings to the forefront that depression effects people who to look at you’d never in a hundred years expect. Doctors, Plumbers, Accountants, Teachers – Depression doesn’t discriminate – how ironic.

Maybe it’s just me, but being paid a significant salary, given the tools, support and brand to enable you to add value to customers I see as an absolute privilege.

That’s right – an absolute freckin privilege.

Think about it – You’ve been given the opportunity to gain a deep understanding of your customers business and their industry. Sure, to do that takes time and effort but you’re learning all the way. If you’re learning you’re growing.

I had a situation recently where I was due to meet two ‘gentlemen’ (I use that description graciously); for a meeting arranged by their CEO – their boss. The meeting was scheduled for 10am. I arrived at 9.50am and signed in. The two ‘gentlemen ‘ I was due to meet knew I had arrived as the receptionist had called them. So I waited. At 10.10am the receptionist called them both again to remind them that I was waiting. And so I waited… At 10.

Do you see a freezing cold morning, and think of long winter ahead?
Do you see hideous traffic that you hate; silent strangers and another boring day in the office where they don’t appreciate what you do?

You feel exhausted, annoyed, frustrated.

Now stop. Close your eyes. Take a deep breath – listen to your breath.