Saturday, August 8, 2015

Repeat Offenders: Todays Kudos & Encouragement (Sat. 8-8-15)

Good Morning Repeat Offenders,

You guy/gals are AWESOME. I do honestly LOVE to see
everybody’s name in lights. And there are so many of you that consistently show
up in these lists. If you are even remotely as encouraged by seeing these
amazing numbers and production as I am, then I know you are “LOVIN IT” too.
Thank you for your understanding on the “Office/Mgr Meeting Days” when my
schedule gets tweeked and I don’t always get this info out.

We are creatures of emotion, and there
aren’t many careers in life that can rival sales in the intensity of emotional
buy-in and volatility. Choosing to sell as a profession requires for us to
exist, fight with, endure, and enjoy a crazy and volatile emotional roller
coaster. Unless we are a robot, we are dealing with a rash of emotions
throughout any given sales day. In fact, I bet you, like me, can think of
many times where we have gone from the absolute dumps to euphoria in less than
2 minutes!

We can laugh about the ups and downs
off hours, because they are funny to look at as we can watch ourselves get
pulled around like a puppet, but the reality is, at the end of the day, when we
experience disappointment or frustration during a sales day, it can single
handedly kill our day. Our negative feelings, frustration, and
disappointment are KILLERS of our business, productivity, and
income! Don’t be that source of negativity for yourself, others or our
customers.

The truth is that the next win could
literally be the next call or visit, so I’m sure we’ll all agree that learning
how to avoid, balance, and counteract those times when we deal with negative
emotions, could only help our sales performance.

Competitive athletes know that
momentum makes all the difference in winning games. They develop momentum by either
executing a well-thought-out strategy or making a spectacular play that shakes
up the competition. When they have momentum, they play their best game. When
they lose momentum, they have to figure out how to get it back by making
adjustments. This is true in sales and customer service, too.

Work hard and remain optimistic.
After working hard, assume that something good
is about to happen; it usually does.

Be clear about what you want to
accomplish. Write down your goals for each week, and
check off your accomplishments each day. (Thanks for the weekly push in this
Nicole)

Watch what we’re doing! Look
at the way we spend our time. Could we be more productive?

Avoid the barriers that can break
momentum. Take steps to avoid those stumbling
blocks that can set you back.

Turn setbacks into comebacks. We
all experience failures and disappointments; just take them in stride and stay
focused on the prize.

Believe in yourself.
Your momentum starts with you and your inner strength and convictions.
Successful people have this self-confidence.