New Whitepaper: Using Artificial Intelligence for Effective Customer Retention

May 31, 2017 |
Nikki Dever

Driving Effective Customer Retention Today

The retail industry has undergone major changes and retailers are acknowledging that it’s 6-7 times more costly to acquire a new customer than to retain one. This same research shows that boosting customer retention by as little as 5% can increase profits up to 95%.

With these compelling statistics, offline retailers are urged to leverage eCommerce-like data collection to deliver personalized experiences that will keep customers coming back for more.