Duff has 20 years of software design and development experience creating user-friendly interface designs which have earned national awards. He holds a master’s degree from Utah State University in instructional technology with an emphasis in computer-based instruction. He is an avid genealogist. In the process of designing Family Tree Maker, Duff has worked closely with countless genealogists, ranging from novice to expert.

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Where to get Help

A Blog is not a very helpful place to troubleshoot a problem with Family Tree Maker. There is plenty of help, in the Help Menu of the program that is specific to where you are in the program; In the Help Menu, there is a link to the Knowledge Base website, called Online Help Center.