FAQ’s for Schools

November 25, 2015

Q: Do you provide services for the whole school as well as graduates?A: Yes. We have a separate catalogue and photo program for K-11 students. We provide ID cards, BCesis files and other products. Please inquire for more details.

Q: Where do you take the photos?A: Our team comes to your school and sets up a professional studio with multiple backdrops and props.

We find taking photos on-site is more convenient for the parents and the grads are in a familiar, comfortable setting.

Q: What is the cost to have you come to our school?A: Our portrait sessions are complimentary with a minimum number of graduates. There is no financial commitment required to book our services. Our time is paid for through parents purchasing photo packages.

Q: If we choose you for our fall portrait sittings, do we have to use your company for our grad events in the spring?A: No. You can work with us just for the fall sittings or you can solely hire us for just your grad events. We are flexible in the services we offer.

Q: Who will be our photographer[s]?A: We will always send a seasoned member of our team to your school on photo day. The experience for the student is our number one priority. Our team members are very committed to making sure every student not only has a great time but is treated with respect.

Q: What is the turnaround time for photo proofs and products?A: Photo galleries are posted online within 1 week of the photo shoot. If print catalogues are being sent out, the galleries are posted in tandem with the delivery date.

Q: Do you provide a grad composite for the school?A: We provide a complimentary grad composite for your school along with other products based on the term you have signed on with our company. Please refer to page 6 in this pdf for more information.

Q: Do you charge for ID Cards and ID Books?A: We provide different complimentary products depending on the size of the school and contract term. Please call us to go over your requests.