Overview

About webkor.com

WebKor was formed in mid 1998 by a small group of professionals with a combined total of more than 30yrs in the internet industry. They focus on domain name registry, web hosting, web site design, informational web sites, database and ecommerce systems, and consulting for businesses and individuals who have, or who want to have quality systems and web sites. WebKor puts honesty and integrity first and if they cannot help you with a specific need outside of their areas of expertise, they can assist you with finding what you need from one of their many partners and affiliated associates.

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The quick stats of webkor.com profile shows a note average of 2 out of 10, counting 1 opinion.As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login

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Mar 17, 2010

Wes Williamson (wes.williamson@g...)

Time Hosted: over 3 years

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My domain was inadvertently expired for one day, but they offer "No Problems" late registration. It's now been 2 weeks since I renewed, and it's still broken. I have paid, but can't unlock my domain, can't get any responses from them. It's like they walked out of their buildings and their computers are still running, but nobody's there. I just can't tolerate a zero-level customer service. They effectively own my domain, have taken it down, and there is nothing I can do about it until someone there decides to wake up and do about 15 seconds' work. I'm out of there ASAP.

The customer is right that support requests went unanswered for a number of days. A technical glitch had marked the request as closed so it went unnoticed. A sincere apology was issued and a free year of domain registry was offered. The client could have gotten a free year added to the domain registry on the same day, and then transferred the domain. WebKor acted in good faith.

The most important part for readers to remember, is that the customer did not use the most common secondary means of communication: The Telephone. We have a toll-free line so no cost would have been incurred. We had a technical glitch, which everyone has faced at one time or another. Let the readers decide if WebKor should get a bad rating now that all the information is out. We admit our mistakes and try to compensate for any inconvenience caused to our customers.

Our doors are always open to this customer and the 1 free year added to the domain registry stands.Marketing representative (jbooth@webkor.com, April 19, 2012).

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