Fabulous customer service

Fabulous customer service

10

Out of 10

I have only been with Embrace for a month with our new puppy, but I have already been so impressed with their customer service and so happy I went with them. They are kind, quick to respond and incredibly easy to file claims with. After a small accident we already met our deductible and we got a check quickly. Since we've never had pet insurance I was concerned there would be a lot of red tape and confusion, but it has been the complete opposite. The claims are straightforward, easy and Embrace works well and quickly with our vet clinic. All I have to do is submit the paperwork and they do the rest.
I'm so thankful for their care for our puppy and quick responses! I highly recommend their plans. It is great to have so many options to choose from so you can really customize what works best for your situation.

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Injury/illness

Front leg pain after a fall while playing

Claim Amount

$100 - $500

Breed

Bernese Mountain Dog

Age of Pet

Under a year

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