Donna Peeples

Chief Customer OfficerPypestream

As CCO ofPypestream, Donna works with brands to strengthen
relationships with customers through the company'ssecure messaging platform. A pioneering and
strategic executive, Donna has a dynamic record of driving sustainable
growth and stellar business results. Prior to joining Pypestream, Donna was CCO
for AIG. She is also a member of several boards including the Customer
Experience Professionals Association and the Rutgers CX program, where she
teaches along with other experts in the field. Reach Donna on twitter
@donnanpeeples.

In this fun interactive session we will be asking you to brainstorm a new solution that would help you improve your customer experience. Working in teams you will be challenged to conceptualize, discuss and create a brand new solution that would fix your CX challenges.

Teams will present their ideas to a panel of industry expert judges, who will vote on the best idea!