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FAQ

Q - How is Efficient Technology different?

A - ETI is a service-based company that provides a powerful combination of technology tools and deep expertise in deploying automation solutions. You can think of Efficient Technology as the "general contractor" of your enterprise forms-based workflow automation initiative. Our clients rely upon us to determine the proper scope and requirements of their needs, develop an action and implementation plan, configure the appropriate solution to meet those needs and satisfy the plan and then manage the process through to a successful implementation. And should the circumstances dictate, we can support your own system design with appropriate technology tools and support.

Q - What is Enterprise Forms Automation?

A - Enterprise Forms Automation is a comprehensive system for managing, distributing, completing and processing forms, applications, surveys, contracts and other documents. ETI is a leader and innovator in designing tools, systems and processes that enable enterprise forms automation. The typical 100 person company that implements an enterprise automation solution saves over a million dollars per year in the labor of filling out, printing, shipping, handling and processing the highly error-prone paper-based forms.

Q - What can ETI do for me?

A - Efficient Technology is adept at forming true partnerships and long-lasting relationships with their customers. We have found this to be a key to understanding and meeting the unique needs of every customer. ETI's “customer-first” service platform enables customers to grow, evolve and facilitate rapid changes in their business. ETI works with every customer to realize the promise and benefit of automating redundant, paper-based processes.

Q - How do I get started?

A - Call us to set up a free 2-hour needs assessment. By calling one of our client service managers (at 877-456-7845) we will begin a preliminary determination of your high-level needs. When you are ready, we then set up a free needs analysis consultation with one of our application specialists to better understand the scope of your requirements and lay the foundation for an initial recommendation on how to achieve your goals. This is the beginning of an ongoing dialog to ensure you realize the promise of workflow automation.

Q - How long does it take to implement an ETI solution?

A - The answer is in our name -- Efficient Technology. That means we have designed our solutions to be implemented anywhere from 3 to 10 times faster than the typical IT organization or consultancy. Because our people, processes and technologies are efficient by design, the typical implementation that would normally take a year can be done in as little as 90 days.

Q - How much IT involvement is required to implement an ETI solution?

A - Every situation is different but a good rule of thumb is: as much or as little as is necessary for a proper implementation. Typically, ETI will work with the business process owner to design, configure, implement, host and manage the entire solution with a minimal amount of involvement from your IT team. We are happy to work with IT to ensure their due diligence on security, architecture, hosting, redundancy, etc., but there is no implementation work required of your IT department unless your organization requires the ETI solution be hosted in-house.

Q - What does it cost to implement an automated system?

A - The cost of an implementation varies by customer due to the nature of configuring customer-specific workflows and processes. In general, ETI's solutions pay for themselves within the first 6 months of operations and then continue to both reduce costs and enhance revenues. The cost of implementation and ongoing operation of an automated solution will typically result in 50% to 75% savings.