Training Services Overview

Training Strategy and Needs Assessment Services

Need to accelerate your training business but lack the bandwidth or expertise running a global training organization? Let ServiceRocket help you. Engagements leverage the ServiceRocket Customer Success Lifecycle methodology and the Enterprise Software Training Maturity Model to determine your current state and recommended strategy for achieving your training business goals.

Curriculum and Training Content Development

Challenged to design training courses and create effective content? Let ServiceRocket help. We can accelerate your training business while allowing your technical staff to focus on product development. We can develop your entire training curriculum or work with your existing team to improve the training content you already have.

Course Delivery and Administration

Want to offer your customers training, but do not have the capacity or capability to manage a complete training program? Let ServiceRocket run your entire training program for you. Get the best of both worlds: a highly effective training program without diverting your internal focus away from developing, marketing, and selling your core software products. We will coordinate delivery, scheduling, registration, and support for your training courses.

Certification Program Development

Not only can ServiceRocket help you develop and deliver training to your customers, but we can help you develop an industry certification assessment on your products or underlying technology. If you have a need to create a certification exam, we can help you write it. One of the best ways to generate demand for training is to develop a certification exam and sell the certification to your customers.