Security Systems News - managed videohttp://www.securitysystemsnews.com/taxonomy/term/6738
enUL introduces standard for managed videohttp://www.securitysystemsnews.com/article/ul-introduces-standard-managed-video
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<div class="field-item even">UL-827 b introduced at ESX 2015</div>
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<div class="field-item even" property="schema:datePublished dc:date"><span class="date-display-single" property="schema:datePublished dc:date" datatype="xsd:dateTime" content="2015-06-26T00:00:00-04:00">06/26/2015</span></div>
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<div class="field-item even" rel="schema:author dc:creator">Spencer Ives</div>
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<div class="field-item even" property="schema:articleBody content:encoded"> <p>BALTIMORE—UL announced a new standard for managed video services, UL-827 b.</p>
<p>"[We’re] trying to establish a baseline of requirements for the industry, while the [managed video] industry is still fairly young, emerging and growing,” Steve Schmit, UL engineer manager, told <em>Security Systems News</em>.</p>
<p>"We think ... that video is going to be such an important part of security in the future. The services that are being offered today are really just a precursor of much more advanced services to come," Schmit said.</p>
<p>Schmit says that UL-827 b, like its name implies, is firmly based on the existing standard for certifying a central station. Common ground between the two certifications are standards for the building, power and fire protection, Schmit said.</p>
<p>The UL certificate gained from meeting this standard will mention the protected property, the monitoring center and the process behind monitoring video. UL will examine what companies promise customers in their contract for managed video service, and audit their ability to do just that.</p>
<p>The standard also pays more attention to bandwidth and storage capacity, Schmit said. “Video means you’re going to be sending a lot of data, and if you start a business with insufficient bandwidth you won't be able to service your accounts."</p>
<p>This applies, in large part, to central stations, but also has relevance for companies that only do video, he said.</p>
<p>UL was talking about the standard on the exhibition floor at ESX 2015, held here, and will send paperwork and contracts to those interested in this certification next week.</p>
<p>“That certification will give [recipients] market separation and credibility to end users,” he said.</p> </div>
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<span property="dc:title" content="UL introduces standard for managed video" class="rdf-meta element-hidden"></span>Fri, 26 Jun 2015 10:48:15 +0000Spencer Ives18411 at http://www.securitysystemsnews.comhttp://www.securitysystemsnews.com/article/ul-introduces-standard-managed-video#commentsSecurity Partners to train dealers in managed videohttp://www.securitysystemsnews.com/article/security-partners-train-dealers-managed-video
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<div class="field-item even">With 40 percent growth in its video monitoring customer base, Security Partners now working with CheckVideo on new training program for video verification, video hosting and guard services</div>
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<div class="field-item even" property="schema:datePublished dc:date"><span class="date-display-single" property="schema:datePublished dc:date" datatype="xsd:dateTime" content="2014-09-17T00:00:00-04:00">09/17/2014</span></div>
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<div class="field-item even" rel="schema:author dc:creator">Leif Kothe</div>
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<div class="field-item even" property="schema:articleBody content:encoded"> <p>LANCASTER, Pa.—Nearly two years after launching its advanced services division, Security Partners, a wholesale monitoring company based here, is partnering with CheckVideo to help drive managed video sales.</p>
<p>The partnership with CheckVideo, a provider of intelligent cloud-based video management services based in Falls Church, Va., enables Security Partners to provide comprehensive managed video sales training programs to authorized dealers.</p>
<p>The division has made significant strides since its inception, increasing its video monitoring customer base by 40 percent, Andy Stadler, division manager, advanced services, told Security Systems News.</p>
<p>Despite strong growth overall in the division, Stadler says some dealers—particularly smaller ones—encounter difficulties when selling managed video services—a category that includes video verified monitoring, virtual guard tours, video escorting, cloud storage and remote access management, among other services.</p>
<p>In other words, grasping the intricacies of the technology and acquiring the knowledge base needed to clinch sales can be daunting. That’s where the CheckVideo training program comes in.</p>
<p>“Security Partners decided it needed a positive, consistent message on education with our dealer base,” Mike Bodnar, president of Security Partners, told SSN. “The folks at CheckVideo similarly saw the need to provide more education on how to go about selling the services.”</p>
<p>He added: “We all acknowledged that there’s a real need out there for video and CCTV and even more critically the driving of live footage and archiving through the cloud. There’s so much technology that our dealers should have at their fingertips to benefit their subscribers.</p>
<p>Effectively demonstrating the value of managed video is the major challenge of selling the services, and it’s that aspect of the sales process, in particular, that the CheckVideo training program is designed to shore up.</p>
<p>The training program, projected to be offered to Security Partners on a semi-annual basis, will focus on three core recurring revenue models for managed video: video verification, video hosting and video guard services.</p>
<p>By enhancing their ability to sell such services, dealers will be better equipped to go beyond the “one and done” solution, Stadler said.</p>
<p>“Why stop there?” he said. “Why not expand the service options and make it more of a success. We believe the training on products and especially the sales portion will make this a more consistent offering for our dealers.”</p>
<p>Bodnar said the continued improvement of the advanced services division, highlighted most recently by the CheckVideo training program, underscores the main promise he made to dealers a few years ago, when he joined the company as president. </p>
<p>“When I came on board, my commitment to dealers was to deliver new recurring revenue niche opportunities to help them grow their base of recurring revenue and their market share,” he said. “This is the culmination of that effort and that goal.”</p> </div>
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<span property="dc:title" content="Security Partners to train dealers in managed video" class="rdf-meta element-hidden"></span>Wed, 17 Sep 2014 18:55:27 +0000Leif Kothe17801 at http://www.securitysystemsnews.comhttp://www.securitysystemsnews.com/article/security-partners-train-dealers-managed-video#commentsSecurity Partners acquires Response Center USAhttp://www.securitysystemsnews.com/article/security-partners-acquires-response-center-usa
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<div class="field-item even">The deal provides redundancy, and is expected to increase number of dealers taking advantage of managed services offerings</div>
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<div class="field-item even" property="schema:datePublished dc:date"><span class="date-display-single" property="schema:datePublished dc:date" datatype="xsd:dateTime" content="2013-08-21T00:00:00-04:00">08/21/2013</span></div>
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<div class="field-item even" rel="schema:author dc:creator">Leif Kothe</div>
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<div class="field-item even" property="schema:articleBody content:encoded"> <p>LANCASTER, Pa.—Security Partners, a wholesale monitoring company based here, has acquired San Antonio, Texas-based Response Center USA, a move that adds “better than 100 dealers” to its network, Mike Bodnar, president of Security Partners, told <em>Security Systems News.</em></p>
<p>The added accounts, mostly in Texas, comprise roughly a three-way split between commercial, residential and PERS accounts. The UL-listed central station, whose call operators, supervisors and shift personnel are all bilingual, monitors burglar and fire alarms, PERS devices and video alarms, and offers IP monitoring services.</p>
<p>“We’ve had the desire to acquire a second central station for hot-redundancy to benefit our dealer base for quite a while,” Bodnar said. “Having a second center in a different time zone, with a different power grid will provide true redundancy to benefit our dealers.”</p>
<p>In an alarm monitoring context, redundancy is a good thing. The acquisition of a “hot-redundant” central station means Security Partners now has two central stations sharing alarm volume. This offers several benefits, most notably the reduced response times that result when a busy central station can offload some of its alarm volume to a less burdened location.</p>
<p>“Since we are located on the East Coast, we have busy periods in the mornings as businesses open for the day," Bodnar said. "Because our San Antonio center is in the Central Time Zone, we can help offset alarm volume during each center's peak hours." </p>
<p>In addition to dispersing alarm volume, a second central station in a different region provides a sound insurance policy in the event of adverse weather conditions, natural disasters or large-scale power outages, Bodnar noted.</p>
<p>The acquisition also stands to benefit Security Partners’ <a href="http://www.securitysystemsnews.com/article/security-partners-opens-advanced-services-division" target="_blank">Advanced Services Division</a>, the company’s managed video and access control initiative launched in Oct. 2012. Security Partners uses VideoIQ, an intelligent video surveillance solution, for its monitored video service and analytics platform.</p>
<p>“We already have a lot of Response Center dealers coming on board for advanced service with our VideoIQ offering,” Bodnar said, adding that the highly customizable video surveillance service presents a “nice opportunity for Security Partners to put in an advanced security offering for the benefit of Response Center dealers.” </p>
<p>Part of integrating the new central station includes a training component for Response Center operators to help foster a team in Texas devoted to video analytics, managed video and other Advanced Services Division initiatives. </p>
<p>The transition is expected to be relatively seamless, Bodnar said, adding that both the Response Center USA name and location will remain unchanged. Security Partners plans to inject additional capital into the central station, while adding new services, including those associated with the Advanced Security Division.</p>
<p>Bodnar cited compatible needs and parallel philosophies as factors aiding the transition.</p>
<p>“We share that same approach for customization and personalization,” he said. “We shared the need for redundancy, and that shared philosophy allowed us to hit the ground running in terms of reaching out to dealers on both sides and bringing them into the family.”</p>
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<span property="dc:title" content="Security Partners acquires Response Center USA" class="rdf-meta element-hidden"></span>Wed, 21 Aug 2013 17:21:54 +0000Leif Kothe16710 at http://www.securitysystemsnews.comhttp://www.securitysystemsnews.com/article/security-partners-acquires-response-center-usa#comments