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11/14/2000

IDC Appoints Clare Gillan Group Vice President, New Business Initiatives

FRAMINGHAM, MA – NOVEMBER 14, 2000 — To enhance its already strong analysis of major trends that cut across several areas of the IT and communications industry, IDC today announced the appointment of IDC veteran Clare Gillan to the newly created position of Group Vice President, New Business Initiatives. IDC developed this new role to further strengthen its forward-looking insights into major industry trends, help its clients maintain or improve their positioning in changing markets, and further encourage collaboration among the company's research employees.

"Emerging solutions trends are often the most attractive opportunities for our clients, but they're inherently risky," said Dennis Philbin, Senior Vice President of IDC's Internet and Partnership Products. "Creating this new position ensures IDC will stay at the forefront of developing opportunities and enable us to help our clients reduce their risk of early miscues and increase their market shares in these new markets before anyone else."

Gillan's successful experience leading collaborative efforts at IDC makes her appointment to Group Vice President, New Business Initiatives an ideal fit. She played a lead role in establishing one of IDC's most successful research collaborations, the Application Service Providers research program.

"We're thrilled that Clare has agreed to fill this new role. She has been a long-time contributor to IDC, especially in the software research practice," said Tony Picardi, Senior Vice President of IDC's Software research. "Not only has she been instrumental in the success of the ASP program, but she has pioneered new product and organizational models within the software area that have been instrumental in the success of the entire software group."

In addition to facilitating collaboration across IDC, Gillan will also be responsible for driving new product and alliance initiatives, expanding the market intelligence services that IDC provides today.

Gillan began managing IDC's research on worldwide applications and information access markets in 1988 and since that time has significantly expanded the scope of this research. She is recognized throughout the IT community for her work in decision support, enterprise applications, and application service providers. Most recently she was IDC's Group Vice President of Applications and Information Access research.

About IDC

IDC is the foremost global market intelligence and advisory firm helping clients gain insight into technology and ebusiness trends to develop sound business strategies. Using a combination of rigorous primary research, in- depth analysis, and client interaction, IDC forecasts worldwide markets and trends to deliver dependable service and client advice. More than 700 analysts in 43 countries provide global research with local content. IDC's customers comprise the world's leading IT suppliers, IT organizations, ebusinesscompanies and the financial community. Additional information can be found at www.idc.com.

IDC is a division of IDG, the world's leading IT media, research and exposition company.

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