Human Resources

Most employees and volunteers at shelters are there because they want to help animals. But animals alone usually aren't enough to keep everyone interested in staying. These articles on improving staff retention and employee/volunteer morale can help you identify problems at their root and prevent your team's attitude and performance from being positive and enthusiastic to stale or even worse.

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Shelters are rightly centered on caring for their animals. But according to Steven Rogelberg, who heads the Shelter Diagnostic System, if you want your organization to be more effective, you have to bring the staff needs into focus as well.

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By learning to screen applicants effectively through careful resume review and detailed interviews, shelter managers can avoid making bad choices and learn to select people who have what it takes to become dedicated, long-term employees.

Job descriptions help clarify organizational responsibilities. Effective job descriptions should be detailed yet concise and easily understandable. Use these samples to get ideas and inspiration for your organization's job descriptions.