Room Attendant

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world's most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. The Group regularly receives international recognition and awards for quality management and legendary service hospitality.

Our Hotel

This position is located at Mandarin Oriental Boston. Holding both the AAA Five Diamond and the Forbes Five-Star awards, Mandarin Oriental, Boston enjoys a coveted location in beautiful Back Bay. With a sophisticated yet relaxed atmosphere, the hotel offers the perfect blend of luxury and style.

Organizational Structure

The Room Attendant reports to the Executive Housekeeper .

Duties and Supporting Responsibilities

Reporting to the housekeeping leadership team, theRoomAttendant will provide general housekeepingservices for our valued guests. Performing their housekeeping tasks with incredible attention to d etail the ideal candidate will be a strong team player, with a love of cleaning and a passion for guest service.

Requirements

Mandatory

All candidates must be flexible to work a varied schedule that will include days, evenings, nights, holidays and weekends.

Be able to meet the physical demands of the job such as: carry/lift/push/pull 50 lbs. frequently; be able to push/pull the housekeeping cart which may weigh up to 75 lbs.; be able to walk/stand for the majority of your shift; be able to bend/lift boxes, housekeeping equipment and other bulky objects frequently.

Be proficient in the English language, with solid communication skills (both written and verbal).

Demonstrated commitment to quality and team work while maintaining a warm, friendly and professional demeanor with colleagues and guests.

We are dedicated to delighting our guests and to delighting our colleagues. We are committed to becoming the best and we emphasize working together to achieve this goal. We support acting with responsibility.

Working with us means working harmoniously, respectfully, passionately, and towards personal growth. Working with us means that you will be personally valued. From the initial interview through the comprehensive orientation to the numerous Learning and Development programmes, we are committed to providing a Mandarin Oriental 'Colleague Journey' that exceeds colleague expectations.

Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group's colleagues to perform their job duties may result in discipline up to and including discharge.

Requirements

Mandarin Oriental Hotel Group is an equal opportunity employer M/F/V/D

About Us

Inspiring Opportunities at Mandarin Oriental

At Mandarin Oriental, our guiding principles are what define us. We are dedicated to delighting our guests and to delighting our colleagues. We are committed to becoming the best and we emphasise working together to achieve this goal. We support acting with responsibility.

What truly differentiates our brand from other luxury hotels however, is our colleague culture. Working with us means working harmoniously, respectfully, passionately, and towards personal growth. Working with us means that you will be personally valued.

From the initial interview to the comprehensive orientation to the numerous Learning and Development programmes, we are committed to providing a Mandarin Oriental ‘colleague journey’ that exceeds colleague expectations.

If our principles resonate with you, our culture appeals to you, and our opportunities inspire you, we invite you to join us on our journey of growth.

Work Permit:
Applicants who do not already have legal permission to work in the location of this job will not be considered.

Management Position: No

Entry Level: Yes

Description

The Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world's most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. The Group regularly receives international recognition and awards for quality management and legendary service hospitality.

Our Hotel

This position is located at Mandarin Oriental Boston. Holding both the AAA Five Diamond and the Forbes Five-Star awards, Mandarin Oriental, Boston enjoys a coveted location in beautiful Back Bay. With a sophisticated yet relaxed atmosphere, the hotel offers the perfect blend of luxury and style.

Organizational Structure

The Room Attendant reports to the Executive Housekeeper .

Duties and Supporting Responsibilities

Reporting to the housekeeping leadership team, theRoomAttendant will provide general housekeepingservices for our valued guests. Performing their housekeeping tasks with incredible attention to d etail the ideal candidate will be a strong team player, with a love of cleaning and a passion for guest service.

Requirements

Mandatory

All candidates must be flexible to work a varied schedule that will include days, evenings, nights, holidays and weekends.

Be able to meet the physical demands of the job such as: carry/lift/push/pull 50 lbs. frequently; be able to push/pull the housekeeping cart which may weigh up to 75 lbs.; be able to walk/stand for the majority of your shift; be able to bend/lift boxes, housekeeping equipment and other bulky objects frequently.

Be proficient in the English language, with solid communication skills (both written and verbal).

Demonstrated commitment to quality and team work while maintaining a warm, friendly and professional demeanor with colleagues and guests.

We are dedicated to delighting our guests and to delighting our colleagues. We are committed to becoming the best and we emphasize working together to achieve this goal. We support acting with responsibility.

Working with us means working harmoniously, respectfully, passionately, and towards personal growth. Working with us means that you will be personally valued. From the initial interview through the comprehensive orientation to the numerous Learning and Development programmes, we are committed to providing a Mandarin Oriental 'Colleague Journey' that exceeds colleague expectations.

Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group's colleagues to perform their job duties may result in discipline up to and including discharge.

Requirements

Mandarin Oriental Hotel Group is an equal opportunity employer M/F/V/D

About Us

Inspiring Opportunities at Mandarin Oriental

At Mandarin Oriental, our guiding principles are what define us. We are dedicated to delighting our guests and to delighting our colleagues. We are committed to becoming the best and we emphasise working together to achieve this goal. We support acting with responsibility.

What truly differentiates our brand from other luxury hotels however, is our colleague culture. Working with us means working harmoniously, respectfully, passionately, and towards personal growth. Working with us means that you will be personally valued.

From the initial interview to the comprehensive orientation to the numerous Learning and Development programmes, we are committed to providing a Mandarin Oriental ‘colleague journey’ that exceeds colleague expectations.

If our principles resonate with you, our culture appeals to you, and our opportunities inspire you, we invite you to join us on our journey of growth.