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Hi Brain team,just upgraded to version 117 on windows and the notes are not working again this time only when the notes box is on the right. Not sure if the problem is this version or a previous one because I haven't tried TB9 in a while.

This is a problem that I reported a long time ago (April if I'm not wrong) that seemed to go away months later with newer versions but is now back in a limited format.

Here's a screenshot:Notice the information that there are 5 words in the notes but the text is not shown.

If I move the notes box position, everything seems to be working:

With this setup (notes below the plex), I can write normally and the text shows up as we would expect. Interestingly, If I move back to the right, the previous text shows up, but Everything else that I write does not.The first five words can be seen but what I wrote with the notes box on the right does not show up - check the number of words at 23.

On a side note, also tried with macOS Sierra (running on a VM in Windows 10) and the problem doesn't happen. The notes look fine except for some blinking when I'm writing... read somewhere that you're trying to fix that, so it's not a problem for me at the moment.

Back in April or May, you were never able to replicate the problem, even on Windows 10 but, somehow, it was fixed with newer versions. In the current version 117, there must be something different on the way you initialize/run the vertical and horizontal notes box.

It runs well in horizontal mode even if maximized. It doesn't work in vertical/right mode - neither with normal or maximized size.

They're still working on the problem with Sierra. Based on my GoToMeeting session with Matt, it doesn't sound like they were able to reproduce it in-house as of yesterday, but I'm running a very late model iMac with a 5k monitor, and they don't have one of these machines on which to test. Perhaps you could let them know about yours? It might help. The flashing and subsequent lag doesn't happen on my late 2013 MacBook Pro, but it is clearly still broken on in late 2015 iMac.

Can we schedule a time to review your notes issue on your Windows 10 machine in a web meeting. I'd like to see the issue step by step and maybe take a look at a few settings in the application to see if we can further isolate the problem. Please feel free to contact me directly at matt@thebrain.com or send a note into support@thebrain.com with some times you could be available.

They're still working on the problem with Sierra. Based on my GoToMeeting session with Matt, it doesn't sound like they were able to reproduce it in-house as of yesterday, but I'm running a very late model iMac with a 5k monitor, and they don't have one of these machines on which to test. Perhaps you could let them know about yours? It might help. The flashing and subsequent lag doesn't happen on my late 2013 MacBook Pro, but it is clearly still broken on in late 2015 iMac.

Dan

My Mac setup is quite unusual - it's an macOS Sierra running as a virtual machine under Windows 10, on a very fast Surface Book. Although the host machine has very good performance, the mac software does suffer a slowdown for running as a VM - that's probably why I can notice the blinking while others don't. Slow / old mac machines could have a similar issue because the notes box does have a strange/inefficient refresh process.

Obviously, if it can be optimized I would appreciate and use the mac version more often in conjunction with other software...

Thanks, Harlan, huge improvement. A note to other users having this problem. The flashing didn't correct itself on my machine by simply updating to .123 and switching back to the iMac display profile. I had to quit and restart TheBrain, then the problem disappeared.

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