Frequently Asked Questions and Answers

When you purchase a regularly priced course, you can choose to add up to 10 additional courses for your friends or family at 50% off! For each additional course you purchase, you will receive a unique code by e-mail. Your friends and family can then use these codes to access the course.

Note that family pricing is only available if you have purchased a full price course for yourself.

When you purchase a family pack, we will e-mail you a pre-paid access code for each additional course you buy. You can then distribute these codes to your friends and family members. There is no need to specify who the codes are for beforehand.

After you have given a friend or family member a code, they can go ahead and register themselves on the website. When payment is collected, instead of entering a credit card number they will enter the code you have given them in the VIP / Pre-Paid box. This code acts as payment and gives them access to their course.

When you purchase a family pack, you will receive a series of pre-paid course codes that you can distribute to your friends and family. These codes are not pre-assigned to any specific person and can be given and re-given until the code has been used.

You can also request a refund for unused codes. If you change your mind, we will happily process a refund provided the codes have not been used. Simply give us a call at our toll-free number, 1-866-764-2628 and a friendly customer service agent will help you.

If you are having problems ordering a family pack online, please give us a call at our toll-free number 1-866-764-2628 and we will process your order over the phone. We are open daily from 9am to Midnight (EST).