If you’ve been following the media following the launch of the PS4 in North America, you have have come across some of the issues users are having with the console, such as booting issues straight out of the box. Sony has told IGN that around 0.4% of consoles are having problems – something that’s normal with any hardware.

Sony said:

“This is within our expectations for a new product introduction, and the vast majority of PS4 feedback has been overwhelmingly positive. We are closely monitoring for additional reports, but we think these are isolated incidents and are on track for a great launch.

“There have been several problems reported, which leads us to believe there isn’t a singular problem that could impact a broader percentage of systems. The number of affected systems represents less than 0.4 per cent of shipped units to date, which is within our expectations for a new product introduction.”

Sony have also released a guide to help you resolve some of the common issues you might experience with the console here.