Customer Reviews

We made a move from Oregon to Texas and absolutely loved working with Upack. The constant communication via text was greatly appreciated. I also liked that I could call at any time to check on the route of our truck. I think the trick is to hire a moving company to simply pack the truck for you. In doing this ourselves, we saved 4 feet of space (they paid for themselves and then some) and only lost a very poorly made bookshelf in the move. Our belongings were dirty, invest in plastic mattress pr... See Moreotectors. It's all pretty basic stuff. Don't expect this to be the same as renting a uhaul to move across town, this is a much bigger process. Pack your boxes tight so they have no give, this will prevent them from smashing. Pack the truck in walls and all the way to the top, use the tie downs. Give the truck the entire time they request to get to your destination to avoid waiting for it to arrive. Overall, upack was a great experience! Communication is very important to me and they went above and beyond in that way. Thank you for a great moving experience!

I had never heard of U-Pack/ABF Freight. I've used PODS once and U-Haul many times. A friend recommended the service. I had some trepidation, but the service was exactly as they told me. All four drivers and the three storage center reps were polite, friendly, and helpful. You wouldn’t think drivers would have good customer service skills. I was pleasantly surprised. I highly recommend this service.
Here are the benefits I found using U-Pack instead of U-Haul. There's no driving, no gas, no in... See Moresurance worry, no pickup and no drop off, and no rush to load or unload. We anticipated storing our belongings for about week, which then turned into three weeks. I didn't have to find a storage unit and unload the U-Haul truck, only then to later rent another U-Haul, reload it all over again to deliver it to our house. These are substantial benefits, even if the cost is comparable.
PODS is a similar and an excellent service, but there were clear benefits to U-Pack. U-Pack only charges you for the space you use. You just pack, put up the partition, and pay for what you use. If you pack tight, you save money, but there’s also no worry about running out of space. Most importantly, considering costs of the POD and storage, I estimate we saved around $1000 using U-Pack.

We had way too much for the cubes and opted for the trailer. They subbed us out to Old Dominion Freight lines. So they parked a 28ft trailer and ramp in our driveway. Worst thing that happened was a guy showed up too early to pick it up. We told him we weren't ready and his dispatcher said "oops" and he had to come back later. These folks were amazing. Prompt, friendly, helpful. Their system is great. When you call ABF to tell them to drop off or pick up their system recognizes your phone n... See Moreumber and transfers you directly to the dispatcher you need to be talking to, in our case OD in Asheville. Would recommend them to anyone. Thanks ABF and ODFL