Advice, guidance, and answers to your questions...provided by The BRC's team of consultants, trainers and specialists. Read through the most recent questions below, or use our form on the right to ask a question of your own.

Hoping you can settle a difference in opinion. When completing an audit, we identified that we were not meeting our performance target in a particular process.
My co-worker’s stance is that it warrants an NCR, as it is a self-imposed requirement. My stance is that it is a target, not a requirement, and that not meeting it does not warrant an NCR.
Can you provide some guidance?

If a sub-supplier is certified to Nadcap but not ISO or TS, how does that affect our relationship and what would need to be done to keep them as a sub-supplier? The sub-supplier has never been ISO or TS certified but a waiver was obtained from the customer to use them in the past…

I was wondering if you may have any information on ‘best practices’ regarding measurement devices? Ultimately we are looking to see what an acceptable weekly delivery rate of tools would be to our calibration lab…

Does the ISO 9001:2008 standard require pages to be numbered in a controlled document? Example: in an SOP would you have to put page 2 of 3? Or as long as the bottom has issue date, form #, revision number and revision date – is that ok?