Trends & analysis

In the first part of our special feature on alcoholic drinks we look at the latest trends in the on-trade beer and lager market, which is being boosted by the popularity of craft and worldwide products.

Not every business has the resources to create its own website, but by maximising social media and review sites, you can give yourself and your customer a voice. Here Elliot Adams, communications manager at Yelp, shares his tips on building an online...

From OTAs to Tripadvisor, the rise of mobile and the growing importance of social media, the hospitality sector is facing huge digital disruption. So how will emerging trends shape hotel marketing? And how can hotels best target customers as they move...

What it means to be mobile-ready as a hospitality business is changing. It’s no longer simply making sure your website works on mobile phones. It’s about providing the best possible online customer experience. Here, Emily Tippins, head of Digital Strategy...

With the EU’s top 14 allergens labelling laws coming into effect in December 2014, efforts are being made across the industry to cater for customers with food allergies and intolerances, but more needs to be done.

Hospitality operators understand that offering the chance to stay connected whilst enjoying a coffee or taking a business trip can win new customers and attract repeat visits. However, many brands aren’t doing enough to maximise the potential sales revenue...

Hotels, restaurants and pubs are picking up the tab for more than £1.3bn of the annual £2.5bn bill for food waste across the UK’s hospitality and food service industry (HaFS). WRAP’s Hospitality and Food Service manager, Charlotte Henderson, looks at...

In the final part of our special feature on non-alcoholic drinks, BigHospitality travelled to the London School of Coffee in Kingston to meet artisan coffee producer Paddy & Scott's, and ask what restaurants and bars can do to improve their coffee...

If this series of special features hasn't already inspired you to take a closer look at your non-alcoholic drinks offering, this picture guide of 10 of the hottest pieces of kit to help to shake up your liquid sales.

In the first part of our special series on non-alcoholic beverages, we look at the astronomic rise of coffee culture in the UK and ask how restaurants, bars and hotels can keep up with increasingly high consumer expectations.

For the final part of our technology special feature, BigHospitality checked in at one of the country’s most high-tech hotels to bring you an exclusive video report on the business benefits of customer-focused technology.