Our Privacy Statement

Our Privacy Statement

Privacy Statement

We're serious about the privacy and security of the information you entrust us with.

We will notify you of:
1. Any personally identifiable information collected from you through the web site;
2. The organization collecting the information;
3. How the information is used;
4. With whom the information may be shared;
5. What choices are available to you regarding collection, use, and distribution of the information;
6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under our control;
7. How you can correct any inaccuracies in the information.

Information Collection and Use

We are the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. We collect information from our users at several different points on our website.

Registration

In order to best use this website, site guests are encouraged to first complete a registration form. During registration a guest is required to give their contact information (such as name and e-mail address). This information is used to create a personal account for the guest and to contact the user about services on our site for which they have expressed interest. It is useful also as they can receive updates via e-mail regarding the status of their orders as they flow through the delivery process.

Order

We request information from the user on our order form. Here a user must provide contact information (such as name and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log-in with a password more than once per visit, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. If a site guest rejects the cookies, when they traverse our site and click into an area that requires a log-in, we request they enter their password. If a guest elects to reject the use of cookies, they will have to complete a full log-in here. The only drawback to this is that the user rejecting cookies will be limited in their access to some areas of our site. Cookies can also enable us to track and target the interests of our users to enhance their experience each time they visit our site.

Log Files

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

We will share aggregated demographic information with our partners and advertisers. This information is not linked to any personal information that can identify any individual person. We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. We also partner with other third parties to provide specific services. The user is not required to sign up for these services, but if they do, we may share names or other contact information that is necessary for the third party to provide these services. We do not authorize these third parties or the shipping company to use personally identifiable information except for the purpose of providing these services and ship orders. However, we have no control over the disclosure and use policies and practices of any of these third parties. We will not be held responsible for the actions of any third party. In egregious instances, alternative business arrangements may be pursued with other companies that share the spirit and intent of this document.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Security

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, their information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just "surfing." To learn more about SSL, follow this link http://www.ssl.com. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our office. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer care representative) are granted access to personally identifiable information.

Supplementation of Information

In order for this website to properly fulfill its obligation to our customers, it is necessary for us to supplement the information we receive with information from 3rd party sources. This information is limited to information about products to be presented as part of our electronic catalog and other information that allows us to sell and ship products to consumers. Site guest profiles or other sensitive user information is not shared as part of this interaction.

Correction/Updating Personal Information

If a user's personally identifiable information changes (such as your zip code) we will endeavor to provide a way to correct or update that user's personal data provided to us. This can usually be done on the Account page.

Notification of Changes

If we decide to change our privacy policy, we will link to those changes from our Homepage so our users are readily aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point, we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by e-mail. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.