I wonder how many TiVos were affected.
The way TiVoMargret worded her post leads me to believe this might be handled on a case by case basis, as TiVo does have the ability to work with individual TSNs.
The other reason I think this will be case by case is because TiVo knows their track record with updates "breaking" things. If the number of Tivos affected is low enough, it wouldn't make sense to push a "new" update to everyone and risk causing more problems.

I was contacted yesterday by Jenn from Margrets office. She said that she was working on how to fix this. She is out of the office today but said she would be in touch with me Friday. She mentioned such things as software updates, new box or something else. I will update this after I hear from her tomorrow.

Yeah, sounds like TiVo bricked a significant number of Series 3's. Inconvenient and annoying, but getting a Roamio Plus for $199 with a free lifetime transfer would make me happy again if it had happened to me.

Yeah, sounds like TiVo bricked a significant number of Series 3's. Inconvenient and annoying, but getting a Roamio Plus for $199 with a free lifetime transfer would make me happy again if it had happened to me.

Click to expand...

Not me.

I'd be telling them I'm not spending a dime, and if they have to come to my house in person to fix it without costing me any of the shows I've recorded, then they'd better pack their bags and tool kits.

Your Series3 TiVo DVR has been impacted by a recent software update, which may prevent you from accessing certain channels and web videos as well as DVR Expander capabilities. Even if you're not experiencing the problem right now, it may impact you in the near future. To ensure you continue to receive outstanding TiVo service, we will replace your DVR free of charge and transfer your current TiVo service to a new TiVo Premiere or Premiere 4 DVR.