WTH surveys our customers after each service interaction. Since 2010 WTH has earned a 99.5% customer satisfaction rating! We're extremely grateful for our loyal customers and are committed to earning your trust.Here are just a few kind words from our customers...

As always....everyone at WTH GIS are always friendly, professional & timely with helping with all our GIS needs. You are the Chick-fil-A of GIS technology!

Everyone that I have spoke with is always courteous and quick to solve our problems.

Curtis ClarkCommunications CoordinatorIU Health, Bloomington, IN

Your team has been wonderful in assisting us and our satellite users. They are always enthusiastic about problem solving and patient in their user training. Additionally they have advanced our readiness to respond to flood incidents through the integration of FEMA maps and terrain data. Thank You!

David PattonLawrence County, IL 911

The representative that assisted me was really helpful! Excellent professional!!

Juliana BuddSystem AdministratorStarke County, IN

All the service techs there are always knowledgeable and willing to help in every way, I really appreciate that.

Anitra Clark-JonesAddress TechnicianDillon County, SC

WTH has the best online support of all the software companies we work with.

You all are the best Company to work with. Have never spoke with anyone there who wasn't professional and helpful! Love you guys!

Donna Olmstead911 CoordinatorCumberland County, IL E-911

The WTH team as always shows their dedication to customer service. Not only are problems resolved quickly and properly, but the personality pool WTH has on hand is enjoyable to boot! Never a dull conversation! Thank you WTH for always being there for us here at Fulton County.

Josh SriverITFulton County, IN

Right up there with the best tech support I've ever had to work with.

Rob BerryITYates County, NY Sheriff's Office

I wish all tech support calls would be handled like your company does.

Bob MomeyerITKosciusko County, IN

I am extremely pleased with the quality of customer service provided to me from WTH. Such great commitment to their customers and the professional manner in which my queries are handled is above and beyond other companies. WTH should be commended highly.

Dan HerrDeputy AssessorPike County, IN

We are replacing several PCs at the EOC. We are moving the ThinkGIS software to the new PCs. Thanks for making it simple.

Bob BeardGIS TechnicianNewberry County, SC

The tech was very helpful and was very friendly. He was able to help me resolve my issue and made me feel confident that I can rely on them to fix anything I throw at them.

Shawn HerrickIT SupportParamus, NJ Police Department

I emailed in the issue, received a call back within minutes and the problem was solved in under 30 min. I am always impressed with how fast our issues are resolved.

Seth LaneIT DirectorMason County, IL

The Tech was extremely knowledgeable and updated my map and explained layers that will be very helpful with my area of work. Thank you for the great service that is provided by your team at WTH

Ron ParkerUnion County Health DepartmentLiberty, IN

Your employees are always friendly, helpful and AWESOME! I always learn something from them whenever I have the opportunity to call for help or advice. Thank you!!!!

Tom ReochGIS CoordinatorBrown County Surveyor's OfficeNashville, IN

Even on a holiday weekend the response time was good. Our tech had us back up and running in a short time.

Sandy BeeksWabash County Central DispatchWabash, IN

You were swift to fix my issue; couldn't ask for better service than we always receive!

Rhonda MilnerStarke County Assessor's OfficeKnox, IN

I use (Think GIS&reg) frequently with my duties as the Investigator and I appreciate this very much. (The tech) was very cordial and professional. Represents WTH the way I would want one of my employees to if I was the owner of the company!

Dan McBrideInvestigatorOwen County Prosecutor's OfficeSpencer, IN

(WTH Support Team) are very helpful every time I call with a problem. You should be proud to have employees that are so knowledgeable and polite.

Bob PyszkaDeputy ChiefPeru Police DepartmentPeru, IL

I've needed to call a few times in the past couple days as I am familiarizing myself with this software. It is nice to be able to speak with someone who has the knowledge at a deep level and is also able to speak at a level that equals the user's experience. (We spoke of very simple issues to very complex issues within the same conversation.) Very impressed!!!

Tracy BowlesManagerRensselaer Electric Dept.Rensselaer, IN

I love working with WTH. The techs are very knowledgeable, easy to work with and friendly. They are always there to help with whatever issue I'm having trouble with. I would recommend WTH to anyone.

Kathleen WesleyFountain Warren Regional Dispatch.Covington, IN

We would like to thank you for the wonderful job you do with both our web GIS and our in house GIS systems and for the extraordinary support, friendship and compassion you afford your clients. From a client’s prospective the type friendship you and your staff provide to your clients far exceeds the
the norm for the business world today. Your clients feel as though they belong, they feel as though their questions, desires, ideas and thoughts matter. And, you make them realize they matter through the awesome service they receive. You are the only vendor that provides immediate service whether on the phone, online or in person and believe me, “THAT MATTERS” to us.

I have worked with several of your employees and they all provide excellent service.

Breba BrawdyPike County Assessor's OfficePittsfield, IL

We appreciate that WTH came to our aid early on after the Super Storm Hurricane Sandy struck our island community with your powerful EVENT MANAGER software. Thank you again for allowing WTH to be a great partner to the City of Ocean City and for all of our emergency resources.

Scott MorganDeputy OEM CoordinatorOcean City, New Jersey

You have a wonderful staff, and I greatly appreciate all that they do....I have worked with your company for the past 8 years and everyone always goes the extra mile.... I can't say enough.

Jenny BeverlyCartographerScott County, IN

Excellent service as usual. If all our vendors had customer service like WTH, we wouldn't have anything to complain about... ever!

Justin DraperGIS CoordinatorMarion County, IL ETSB

I love that I can call and they can get right on the system and fix my problem while I can continue working on something. It is wonderful.

I wish I had the time to express how extremely helpful your customer service department (technical support team) is. I place calls for assistance and know your complete staff on a first name basis. As a police officer who deals with several vendors in the technical field, there is NO other technical support team that comes REMOTELY close to the service you provide at WTH. I can go on and on and on. I always speak to a live person within the first 30 seconds of a phone call. The staff are extrememly polite and empathetic. You have established a 5 star technical support team. Thank You!

I would just like to say that everyone I have dealt with at WTH has been extremely helpful and very knowledgeable on any problem I have had. I have to deal with several vendors in my job, and I have never dealt with anyone as good as WTH. From the lady that answers the phone, to any technician that I have worked with, they have all been great. You have a great staff at WTH, you should be proud of all of them.

Brett Richardson911 CoordinatorMartin County, IN Sheriff's Dept

As always the level of service was excellent. I can't express enough how invaluable the whole team at WTH is from the customer side. I have never had anyone tell me NO that can't be done. Thanks to everyone for all that you do.

Curt Yasm911 Director La Salle County, IL ETSB

THANKS AGAIN FOR YOUR HELP...YOU MAKE IT SO EASY!!

Donna Whitaker911 CoordinatorCumberland County, IL

The Event Manager update is exactly what I had hoped for in setting start and end times! It makes a great tool even better.

Tom Debaun911 CoordinatorShelby County, IN

Everyone at WTH is always ready to help and very patient with us GIS challenged people. I have never had a bad experience. Thank you.

Diana Stiles911 DirectorBureau County, IL

Each and every interaction with personnel employed with WTH, whether technical, administrative or management has been outstanding. Your company truly validates the belief that "bigger is not always better". Thank you!

Skip BaylorCrime AnalystHoward County, MD Police Department

We have had very good working relationship with WTH from day one. I spoke to Director Rust today and passed along some of the information shared during our discussion. He also echoed the fantastic state of our relationship with WTH. It is like he said, "It is unheard of these days to be able to call a software vendor and even have the call answered strait way, much less actually speak to a software engineer." WTH is what a software vendor should be. The care and support that is shown for your product by your employees is refreshing and appreciated.

I’ve been working with pre-plans for most of my career, and when we attended the last User Conference, we took some great classes. Now I've found out I can really take those pre-plans and put them right into the maps we use, which makes us much more efficient when time frames are critical.

Rick FreeFire ChiefConnersville Fire DepartmentConnersville, IN

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Rex is a devoted family man having been married to his wife Connie for 33 years. They have one daughter, Morgan, whose three children adoringly refer to Rex as "Papi". Rex is also a great lover of animals and shares his home with his constant companion, Bently.

Trevor is married to his wife Joanna and has 2 daughters, Libby and Annabel. The family also includes their 10 year old Goldendoodle, Wrigley, who does his best to keep up with the girls. Trevor is an avid reader who’s favorite author is Stephen King, but he's willing to read anything that has a good mystery.

Dylan has been happily married for over 21 years to Amanda Qualitza-Roahrig. They have a son, Yeats. Dylan is a pop-culture enthusiast, a love he has passed on to his son. They enjoy attending fan conventions for everything from comic books to horror films to gaming together. Dylan takes his senior yearbook to these conventions, and has had it signed by the likes of Rowdy Roddy Piper, Lance Henriksen, John Waters, and, his personal favorite, Bruce Campbell, among others. He and his family love animals, and share their home with a St. Bernard, a Great Dane, and a cat who is the alpha of the pack.

Ann was formerly the Spencer County, Indiana Clerk for 8 years before she joined the WTH family and moved to Indianapolis. She has three children; Renae in Newburgh, Indiana, Bart in Crawfordsville, Indiana, and, Ally in Speedway, Indiana. She's known as “Grandma Ann” to eleven grandchildren with 6 under the age of four. Ann loves to cook and bake and grows a vegetable garden every summer. Besides being an elected official, she's no stranger to business success given that she won three Mary Kay cars while she was a Director in the company. Ann has also rubbed elbows with the NFL elite. She once lived in a little town named Mariah Hill, Indiana where former Colts tight end Kenny Dilger and former Kansas City Chiefs player Bruce King lived. Chicago Bears quarterback Jay Cutler lived 5 minutes down the road in Santa Claus, Indiana, and was a good childhood friend of her son Bart.

Darrin been happily married to his wife Amy for 11 years. They have 2 boys, Caden and Ryland and a dog named Coco. He enjoys spending time with his family and friends and a favorite activity is going out to eat at different restaurants around Indianapolis. Darrin is a big sports fan and follow the Colts, Pacers, St. Louis Cardinals and Purdue athletics. He is originally from Gibson County Indiana and currently resides in Noblesville, Indiana, but, he likes to get down to Florida as much as possible! In his spare time Darrin enjoys reading books, watching movies and TV and collecting things like Baseball Cards and Comic Books.

Shane is a career Fire Lieutenant & Paramedic for the Goshen Fire Department in Goshen, IN. He has been in Fire/EMS since 2002. He also teaches EMT & Paramedic classes at Ivy Tech Community College. In his off time he enjoys camping and canoeing. He lives in Goshen, Indiana with his wife and two kids.

Jim has been with WTH since 2014. He is married to his wife Maryanne for 36 years. He has two sons, and a wonderful granddaughter. Jim has a public safety background that started with the South Brunswick police in 1995. Jim served as an auxiliary patrolman, 911 dispatcher and eventually the 911 supervisor. The GIS mapping became and continues to be integral part of the day to day operation. Jim's mission is to make sure that all the WTH customers see the benefits in having a map that is fine tuned to their local needs.

Eric comes from a large family in Southern Indiana. His father is the oldest of 11 children. Apparently that's why he and his wife of over 34 years, Sue, only have one son!

Eric is a huge fan of the Andy Griffith Show. In fact, for several years he's traveled the country performing with other "tribute artists" as Mayor Pike. He's been fortunate to meet and perform with several of the original cast. Here's a recent picture with Betty Lynn who played Barney Fife's girlfriend Thelma Lou.

Eric is also active in his church and Emmaus community, he enjoys photography and bluegrass music. He's even been known to bring his guitar and mandolin and play a few tunes at the WTH User Conference Welcome Reception.

Steve is a lifelong runner, persistent gardener and supporter of local coffee shops. He is married with two children and 3 grandchildren. Prior to WTH, he learned all about maps as a land use attorney, developer and community planner. Steve is active in his church and serves on the board of a statewide trails organization. He enjoys local history and learning more about each community's unique places.