START Customer Care Program

The START program is designed to support immigrant women with pursuing careers in the customer care sector in Canada. This nine-week program provides participants with industry-recognized certifications, computer training, job search support and coaching. Supported by Toronto Employment & Social Services, this program is highly effective in motivating participants and preparing them for achieving success in their employment goals.

Program Benefits:

Customer Care Essentials certification

Job shadow experience with a local employer

Effective job search strategies

Applied computer skills training

Workplace culture and communication skills preparation

Individualized career planning support

Understanding of customer care roles in different organizations

Connections with employers that are hiring

Please note that a referral from Ontario Works is required to be considered for this program.