If you can't measure it you can't manage it is the premise behind the
Assessment Maturity Model. But to measure it you need to know what
"it" is. Please enter your email address below to receive news
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The Assessment Maturity Model proposes that there are six key
performance indicators, known as Measures,
within the three key Areas of Assessments,
namely:

Assessment Development
This area includes all aspects of authoring (creating and maintaining) the items and
assessments.

Assessment Delivery
This area includes all aspects of administering the assessment to
candidates, respondents, participants, etc.

Presenting Results
This area deals with presenting results in a trustworthy way to the stakeholder in
meaningful context.

Six key performance indicators, known as Measures, are tracked to
provide an indication of maturity and these are:

Stakeholder Satisfaction

Security

Strategic Goals

Processes

Data Management

Communications with Stakeholders

By
tracking these Measures an organization can determine where they are and can plan for
where they want to be. These can be tracked by
a single Area, as shown in the graphic to the left, or with the three
Areas combined for an overview. The graphic to the right shows how an organization can track by area
based on "Quality" and "Efficiency".

Although
there are no generally recognized benchmarks for this model
organizations can establish their own by comparing and measuring the
performance of their various teams.

As the Assessment Maturity Model becomes more widely used and general
benchmarks are establihsed, it will be possible to provide guidance as
your current Phase of maturity. The
recognition of an organization's phase will determined by its lowest
performing indicator.