Postage

Postage

If you are ordering from overseas and wish to find out the exact postage cost of your order before going to checkout please view your Basket (Found at the top of the Right hand column → )

and then select your Country from the drop down box it will then show you the cost of the Postage options available for your location.

(If you go directly to checkout from the product pages without doing this then the postage costs will not be displayed until you have put in your delivery location)

Postage and Packing Charges - UK Customers

Postage cost for UK parcels is £3.50

Most of our parcels will be sent via Royal Mail and any that are too large/heavy to fit within the Royal mail Small parcel sizes limits will go by courier

Overseas Postage

Orders from overseas customers will be sent by Airmail,which has an average delivery time of 3-7 days, however it may take longer than this depending on the destination of the parcel.

Due to their weight,there are some items which are unfortunately not available for purchase by overseas customers,this will be noted in the description of the items,so we ask that you do not attempt to purchase them,(if any unsuitable items are added to an order they will be removed and refunded if applicable)

(If your country is not on the list but you would like to buy from us then please email us as we may be able to ship to you.)

See below the price table to see which zone is in which price bracket:

Up To:

Europe

Zone

1

Zone

2

75g

£3.75

£4.40

£4.55

225g

£4.25

£5.30

£5.55

475g

£5.80

£8.00

£8.75

725g

£7.15

£10.60

£11.45

950g

£8.55

£13.25

£14.20

1.2kg

£9.80

£14.85

£16.00

1.45kg

£11.15

£16.55

£17.95

1.7kg

£12.50

£18.25

£19.80

1.95kg

£13.65

£19.95

£21.70

Over 1.95kg

P.O.A

P.O.A

P.O.A

Europe - covers delivery to all European Countries

Zone 1 is USA,Canada and Japan

Zone 2 is for anywhere else not covered by the other 2 options i.e Australia,New Zealand etc....

Orders weighing over 1.95kg will be very expensive to post overseas ,so please ask for a price quote before ordering if you think your order may weigh more than this.

We are willing to send orders by Surface mail if required - however,while this may be a cheaper option it can take between 2 and 12 weeks for delivery depending on the destination,so is not recommended unless you really are in no hurry for your purchases.

If you do wish to opt for Surface delivery please contact us and we will work out the cost for you.

International buyers – please note:

Any import duties, taxes and charges that you may incur are not included in the item price or Postage costs. These charges are your responsibility to pay.Please check with your country’s customs office to determine if there will be any charges and what these additional costs will be prior to purchasing.

Dispatch

We aim to dispatch any order containing ready made /in stock items within 48hrs of receipt however orders received on Friday and over the weekend will be usually not be dispatched until Mondays.

Orders placed over Bank Holidays or during Christmas /New Year holidays will be posted on the next available day that the Post office/Courier is open.

Custom orders containing 'Design your Own' or personalised items will take longer - we aim to have orders completed within 14 days,but please allow longer during busier times ( Especially during Autumn and Winter/Christmas time)

If for any reason any item that you have purchased should be unavailable,then you will be contacted by us as soon as possible and you will be offered either a full refund for the item and any associated postage charges,or if there are similar items available in the shop you will be able to choose one of these instead.