This is bug logging acronym that I’ve used previously and works really well (from a developers perspective), I propose you do not accept any defects that do not follows pears (i.e those that don’t have the following information.)

Priority – indicator to the importance of the issue, 1=showstopper, 5=Meh? if time

Expected result – clear concise explanation of what you expected to happen, if possible reference requirement id

Actual result – What actually happened?

Reproduce (steps to Reproduce) numbered steps to Reproduce to error/issue. You cannot be too detailed in this section.