All you have to do is turn the TV on and turn to a channel that doesn't
prompt the V-chip password (even if it's snowy) and hold down the
volume (down -) button on the main unit while holding down the number
"0" on the remote control. It might take a few tries, and you might
need to change the TV channel for some reason but if done correctly,
either the TV will turn off, or the menu screen will pop up and ask if
you want to set the vchip password, either way you should be able to
watch your TV now! :)

Press the followingbuttons on the remote, one at a time. (Note: You must be in thepassword entry screen) Press, Mute, Display,Clear and Reset, thisunlocks parental controls and you can now re-enter a new password.OR TRY THIS..Pressand hold Menu on the TV AND volume down on the remote for 3 seconds.Nothing will appear on the screen, and the Parental Controls willunlock, and you can re-enter a new password with the LOCK PARENTALCONTROLS

Press the following
buttons on the remote, one at a time. (Note: You must be in the
password entry screen) Press, Mute, Display,Clear and Reset, this
unlocks parental controls and you can now re-enter a new password.OR TRY THIS..Press
and hold Menu on the TV AND volume down on the remote for 3 seconds.
Nothing will appear on the screen, and the Parental Controls will
unlock, and you can re-enter a new password with the LOCK PARENTAL
CONTROLS

1 Suggested Answer

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!

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We have a Sony 14 inch colour television which has somehow had the child lock activated errorneously when we were testing all menu options. At the moment we switch on the tv and you cannot press any key/button except on/off button. How do we remove/deactivate this. How eeprom can be reseted or replaced and where is it located on the television set.