Process Information Manager

Insel Belgium

Job Description

Process Information ManagerIntroduction:

You recognize yourself in the next 3 core values: PEOPLE, PROFESSIONALISM AND PARTNERSHIP? Contact us for this function at Swissport.

Swissport is the world's largest provider of ground and cargo handling services in the aviation industry. The company provides services on behalf of some 835 client-companies and handles around 230 million passengers and 3.9 million flights (movements) per year. The company operates around 120 warehouses and moves approx. 4.1 million tonnes of cargo. With a workforce of around 61,000 personnel, Swissport is active at more than 280 stations in 49 countries across five continents, and generates annual consolidated operating revenue of CHF 3.0 billion.

Function:

In this exiting function you will set-up and implement cross-unit projects within the Ground Handling department in order to facilitate improvements and optimize operational processes and to improve service to customers while keeping costs and social tensions under control.

Your activities covers Project, Process and Information Management

1/Project Management-Analyse the clients’/business needs, problems and project requests in order to be able to understand the question of the business in detail, set priorities and support the business in choices regarding the project-Develop a project plan and/or business case and related budgets, based on the outcome of analyses made-Lead/manage and ensure the execution of projects and related changes. Execute all necessary transfer activities to the business in order to guarantee a successful implementation.-Report on project (budget) progress made, results achieved and forecasts made to management and contributed parties. Ensure the availability of mandatory documents.-Initiate, maintain and extend relations and create buy-in with relevant internal and external stakeholders

2/Process Management-Be the expert in process modelling and operations management software. Have a helicopter view over the business/operations-Develop, implement and maintain planning systems and instruments

Swissport engages with customers AND employees. Swissport offers a stimulating working environment with attention for your performance and personal development. Competitive and complete salary package.