Security

Defence Health is committed to ensuring the security of your information. This includes the health fund transactions you make online. You can help to maximise the security of your personal information by following some basic internet security principles.

Use appropriate software

This site is designed to work with the two most commonly used browsers, however we recommend that you upgrade to the latest version. Using the latest version of your browser will ensure you are using the most up-to-date security measures.

Check for secure browsing

Secure web pages display a locked padlock image and green address bar so you can verify they are secure. You can also identify a secure web page because its URL begins with “https” rather than the standard “http”.

The Defence Health website uses 128-bit Secure Socket Layer (SSL) encryption to keep your transactions secure and private. SSL is the industry standard for data encryption. It provides a secure link between your browser and our server, and scrambles your personal information to ensure it is kept private during transmission.

Check for a digital certificate

Our online member services area is protected using a digital certificate. Digital certificates vouch for the authenticity of a website. They are an electronic credential that we present to your browser to prove our identity or right to access information. The technology establishes a secure channel between our server and your browser.

Security on public (shared) computers

If you are accessing your health fund details on a public computer, always remember to log out and close the browser once you are finished. Public computers, such as in internet cafes or public libraries, are generally at greater risk of having poor security options, being infected by a virus or having unauthorised software, such as spyware.