Upon
request, 1stHostWeb will refund the $54.95 setup fee for your domain, less $39.95
for the first years registration for a new domain name or domain transfer.

In
bulk hosting purchases, refunds include the full amount paid, less $39.95 per
domain name for the first years registration.

The
domain name(s) that the client (you) purchased will remain the property of the
client and is(are) free to be relocated to another hosting company at no charge
from 1stHostWeb.

You
do not lose your domain name if you cancel, and you may transfer your new domain
name to your new hosting company if you are not 100% happy with our service. However,
we can not refund the $39.95 for the domain name purchase (or in case of a transfer
for the fee we incurred to transfer your existing domain name to 1stHostWeb.com).
The domain name is already registered to you and is now your property.

Credit
Card Payers

Customers
who pay by credit card are not automatically charged upon the renewal of
their account.

Disk
Usage

Your
disk usage is calculated by the average amount of space you have used each day
in a calendar month. Please remember that the following items count against your
disk usage. (all directories/files in your home directory, all directories/files
in your anonymous FTP directory, your mailbox(es), and any database that you might
be using). Our control panel has tools that help you determine your usage.

Data
Transfer

Please
pay close attention to data transfer usage by watching your logs. Your control
panel has tools that help you determine your storage.

Domain Names

Once
a domain name is officially registered to you, we cannot "swap" it or
exchange it for another one. The domain is registered to you for one year. You
are of course welcome to purchase another domain name and set up another account.

Refund/Cancellation
Policy

All
cancellations must be received in writing and any PRORATED balances due you will
be refunded. Phone and Email requests will not constitute acceptance of any cancellation.

There
are no refunds on "a la carte services" such as domain names, dns setup,
scripting, programming and web design.

You
must send a request in writing for a refund or cancellation. Please include your
name, address, domain name, username, password and the name and last 5 digits
only of the credit card currently used to pay for your account services.

Also
include a brief note detailing your reasons for cancellation with your signature
as it appears on your credit card account.