Resources

ITIL Concepts to Improve Library and Research Services

Oct 12, 2012

AALL/ILTA Whitepaper – The New Librarian

Library and research services (LRS) departments have traditionally relied upon their reputations of providing good services to the staff and attorneys who use them. However, as these departments find themselves moving away from being
autonomous departments and are instead teamed with other departments under a larger umbrella of services, the demands placed on LRS to follow much more formalized best practices have increased significantly.

ITIL Concepts for Libraries

Library Transformation

Research KM- Developing a joint service

The Proactive Researcher Panel Presentation

About LKO

LKO Information Management Consulting, LLC provides consulting services in the field of Information Management. We bring over 20 years of experience to the table helping clients harness the power of internal and external information in combination with exemplary service delivery and strategic alignment.