​A lot of small business owners work on sales and growth in their business and yes it is really important but with my 35 years experience working with small business owners, what I've found is that growth spurt actually creates a lot of stress for the business owner.

How do you find out about feedback from your clients? Even if it's negative feedback we need to know. How can we improve our customer service if we don't actually find out what our clients are saying about our business?

What is it that you really value and want to spend more time doing? Do you realise if you're more productive in your business you're actually going to free yourself up to have that time to do the things that you love. You might be surprised just how easy it is to gain some extra time in your business.

Can you believe it's nearly the end of the 2019 financial year? The time seems to go faster every year as we get older, or maybe it's just that we've got so many opportunities these days we're fitting more into our week. To help you become a better business and to know your numbers, I've created a five must-do year-end tips.

Do you run your business like a marathon runner? You get up in the morning, you just go go go and then crash at the end of the day and your to-do list is just as long as it was at the start. You know there is a better way. You need to stop, just breathe and let go of the stress.

Author

Lynne Spalding, founder of FCS, spent more than 20 years working in an Accounting practice before founding Financial Controlling Services in 2002. She brings more than 35 years of experience in accounting to each client.