Fuze Network, a payments technology company, is now guaranteeing that
its consumers making credit card payments by noon Central Standard Time
on or before the due date will not be charged a late fee. If they are,
company executive Dave Wilkes says Fuze Network will reimburse the
consumer.

“Hectic schedules, forgetfulness and simple day-to-day activities
sometimes interfere with making a bill payment in advance,” said Wilkes.
“Consumers should feel confident that no matter what happens during the
billing cycle, if they can make a payment using the Fuze reCHARGE™
Network by noon Central time, their payment will post without penalty.”

According to a report conducted by the Office of the Comptroller of the
Currency (OCC), the Credit Card Accountability, Responsibility and
Disclosure (CARD) Act has curtailed credit card late fees paid by
consumers; from $901 million in January 2012, to $427 million in
November 2012. However, consumers still find themselves paying $25 for a
first late fee violation, and $35 for a second violation within the next
six months, according to the Consumer Financial Protection Bureau
(CFPB), who holds regulatory responsibility for administering the CARD
Act.

“In our analysis of consumer complaints from the CFPB and feedback we've
gathered from social media, fees are a huge pain point for credit card
customers,” said Steven J. Ramirez, CEO of customer experience firm,
Beyond the Arc, Inc. “Customers view late fees as a particular nuisance
and are an obstacle in building customer loyalty from the card issuer.”

“Alternative methods to pay a credit card bill take at least two or more
days to reach their issuer, and end up costing the consumer an
exorbitant fee because they need a quick posting,” said Wilkes. “The
Fuze guarantee ensures the customer that their payment – on any credit
card type from any card issuer – will post quickly and without penalty.”

Fuze Network’s nominal convenience fee of $3 to process a payment
enables cardholders to pay their credit card, deposit cash or load debit
cards by swiping their card and paying the cashier. The Fuze reCHARGE
Network is available nationwide at thousands of retail locations
including Pay-O-Matic, Fidelity Express, the Community Financial Service
Centers (CFSC) and ACE Cash Express.

“More than 70 percent of our customers are repeat users of Fuze’s
services for their credit card payments,” said Robin Miles, CEO of
Pay-O-Matic, the largest financial services chain in New York.
“Partnering with Fuze has allowed us to significantly reduce the fee on
expedited credit card payments, provide our associates with a faster
processing system and offer an affordable credit card payment option for
our customers.”

Card issuers will see incentives from the no late fee guarantee in the
form of on-time payments and assurance from their customers; building
customer loyalty and repeat card usage.

“The ability to make cash payments on a credit card bill isn’t as simple
as consumers would like it to be,” said Wilkes. “Our service helps build
the relationship between consumer and card issuer – making bill payments
a convenient and cost-effective occurrence.”

About Fuze Network

Salt Lake City-based Fuze Network is the nation’s first method to easily
send money to any card. The company’s reCHARGE service “fuzes” together
existing payments networks to enable users to pay bills, deposit cash or
reload prepaid cards by simply swiping the card and paying the cashier.
Fuze Network is the easiest, most cost-effective method of increasing
retail traffic and building payment transaction volumes. For more
information, visit www.fuzenetwork.com.

Technology changes at the speed of light. To say it can be hard to keep up is an understatement. For performance engineers, taking charge of your own continuing education is one of the most important things you can do to remain at the top of your game.

Knowledge management, in business terms, refers to saving, developing, sharing, and effectively using knowledge for the benefit of organization. It refers to a multi-disciplined approach of achieving organizational objectives by making the best use of knowledge.
Scientia potentia est ...

In their session at DevOps Summit, Asaf Yigal, co-founder and the VP of Product at Logz.io, and Tomer Levy, co-founder and CEO of Logz.io, will explore the entire process that they have undergone – through research, benchmarking, implementation, optimization, and customer success – in ...

The OpenStack cloud operating system includes Trove, a database abstraction layer. Rather than applications connecting directly to a specific type of database, they connect to Trove, which in turn connects to one or more specific databases. One target database is Postgres Plus Cloud Da...

It’s time to talk more vociferously about open data.
A better headline for this piece would be: why open data is not an overnight sensation or indeed a turn of a dial or a flick of a switch, i.e., it is not something automatically achieved without some kind of longer term strategic dr...

SYS-CON Events announced today that Logz.io has been named a “Bronze Sponsor” of SYS-CON's @DevOpsSummit Silicon Valley, which will take place November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA.
Logz.io provides open-source software ELK turned into a log analy...