“There’s been a popular admonition in the last 15 years; we want charities to act more like a business. What we mean by that is we want to draw more blood from the stone. We want them to do even more with less. That’s the opposite of how businesses succeed. Apple didn’t succeed by spending less researching the multi touch screen for the iPhone and iPad. I take tremendous issue with this advice to charities; you should start acting more like business. We’re not for a moment ready to allow charities to act more like business. We get upset when they pay their people the kind of money we pay in business… we get upset when they want to spend money on advertising… or take risks… Please stop telling charities to act more like a business when we won’t give them permission to do that. It’s abusive.”