Frequently Asked Questions About Insurance

Is WWHC “in-network” with my insurance company?

WWHC only participates in-network with insurance provided by The Ohio State University. We are out of network with all other insurance companies.

What does it mean to be “out-of network” with my insurance?

Being out-of-network with most insurance providers means that we don’t know what kind of coverage you may or may not have for chiropractic care in our office. Therefore, instead of charging a “copay” at each visit, we charge for the full cost of service. We have no way of knowing what your copay would be, so it’s safer for us to collect the full cost. Although we are out-of-network, we are still happy to bill your insurance in case you are seeking reimbursement from your insurance company.

Will my insurance cover chiropractic care?

Because we aren’t in-network, we do not know whether or not you have insurance coverage. We are a small office unable to track each patient’s specific plan and payments. As a result, all patients for whom we bill insurance pay the same charge per visit. If your insurance covers chiropractic care, they will reimburse you directly. Insurance plans are all very different and may only cover part of the fee.

Will Medicare cover chiropractic care?

Medicare usually covers a portion of chiropractic care, however, the coverage varies by individual. WWHC is a non-participating Medicare provider, which means we do not know how much coverage you may receive under your plan. Patients with Medicare pay approximately $29 per visit. If you have coverage Medicare will reimburse you directly. As with other types of insurance, your Medicare coverage may have a deductible or limitations on the number of covered visits per year. In addition, Medicare does not cover exam fees, ultrasound therapy or massage therapy.

If you’re billing my insurance, why do I have to pay per visit?

Because we are a small office not in network with most insurance providers, we need to collect the cost of services from you at each visit. Although you may receive payment from your insurance company, we do not know ahead of time whether or not you’re covered, if you’ve reached your deductible, etc.

How do I find out whether or not my insurance provides chiropractic coverage?

Follow this link to an interactive form that will help you get coverage information from your insurance: