Service Agreement

Payment

Clients are required to pay 100% upfront for the services. Billing is sent via a recurring PayPal invoice.

If the client fails to pay for the next billing cycle within 5 working days, we pause all work related to their sites and send a follow up email. After 10 working days of non-payment, we will send a notice of cancellation of their account.

Subscription

Our service is subscription-based service. While we don't lock you in any contract you will receive a monthly recurring invoice through PayPal.

Cancellation

If you wish to cancel, please do so at least 14 days before the end of your billing cycle.

Refund Policy

Refunds are ONLY allowed for 48 hours after payment has been made. Once this grace period passed, we will not give refunds anymore.

Before we send an invoice, we ask our clients a series questions and we evaluate their websites as a way of determining if we're a good fit with each other. This discovery interview is conducted over e-mail or Facebook Messenger and usually spans 24-48 hours, partly due to differences in timezones. This is plenty of time to change your mind before sending us the money.

Deliverables

We promise our clients at least 5 confirmed or live guest posts every billing cycle, with metrics that you can see on this section.

If we deliver more than 5 confirmed or live guest posts, we do not charge extra.

What do we mean by "confirmed" guest posts?

Due to the nature of our service, we often partner with bloggers and webmasters who have long editorial calendars or the bloggers simply are busy people (we reach out to people with various vocations, not just bloggers). As such, even though the blogs agree to publish your article, they plan to do so at a later date. We still count this as a guest post.

​​How can we be sure that they actually agreed to post our article?

Here at Outreach Worthy, we value transparency. We use branded email addresses that you have access to (webmail is on your hosting), so you can check the veracity of these confirmed guest posts. We also give tentative publishing dates for your articles so you know when they will go live.

Why do you send another invoice when less than 5 links are live?

While we are still waiting for the guest posts to go live, we might send you another recurring invoice to continue our link building efforts in the succeeding months.

This might seem odd for customers who are usually used to buying individual guest posts from another vendor.

Outreach Worthy is best used for at least 3 months that is why we prefer to work with long-term clients who know that SEO takes time to ramp up. The first month is where we test out outreach templates and optimize prospecting processes. This means that we reach full efficiency by the the 2nd or 3rd month.

Typically, by the 2nd month we already have a good stock of confirmed guest posts just waiting to go live.

If you pause the campaign and wait for these links to go live, we miss the opportunity to continue prospecting and build our pipeline of confirmed guest posts.

Complaints

If you have any complaints about the service you are experiencing or have experienced, please send me an email a yesh@outreachworthy.com. I do not have a Customer Support team, so please allow me 24 hours to respond. Sending me multiple emails within 24 hours will not help.

More Details

We want to give you as much information as possible so you can make an informed decision when purchasing our service. Our Guest Post Service Explained is an article I wrote to give you more insights on the nature of our service. I highly recommend that you read it before purchasing to avoid confusion.