On this page, you can create a user account. This account allows you to purchase courses that are available for public sale and access them online.

To create a user account:

Enter as much information as possible in the fields below. NOTE: All required fields must be completed.

To test the validity of your email address (without sending a test email to the address), click Verify.

If the email address is valid, the button will change to Verified.

If the email address is invalid, the button will change to Invalid. Click the button to reset it, enter a new email address, then click Verify to try again.

By default, you receive email notifications of important information related to your online account, including:

Purchases made

Purchase receipts

Login information

If you do not wish to receive email notifications, uncheck the Send Email box.

Check the box to indicate that you agree to the Terms and Conditions.

Click Create.

After your account is created, you are taken to a page that displays your new username and password. Record that information in a secure place, then click the button to continue to your shopping cart and complete your purchase.

Account Information

Terms and Conditions

Send Email:

I would like to receive emails related to my online account including purchases made, purchase receipts, login information, new courses available, expiring courses, and courses that have been added to my account.

User Agreement

TERMS AND CONDITIONS Carefully read all the terms and conditions of this agreement ('Agreement') before accessing or using the BIStrainer system or its associated SafeTapp app (collectively the 'System'). By accessing or using the System, You agree to be become legally bound by the terms and conditions of the Agreement. If You do not agree with the terms and conditions of the Agreement, You must not use, access, attempt to access or open an account for the System.

The Agreement is a legal agreement between You and Business Improvement Solutions Inc. ('BIS') and its client through whose portal You access the System for use of the System (collectively the ‘Provider’).

The terms and conditions of the Agreement may be changed from time to time by the Provider at its sole discretion. Any changes will be posted on the System and Your continued use of the System will be contingent upon Your acceptance of the terms and conditions of the Agreement as modified.

Restrictions on Use of the System

You shall not reproduce, copy, create derivative works, transmit, or otherwise display, distribute or exploit in any way the System or any part thereof, without the Provider’s prior written permission.

Your use of the System is limited to Your sole personal use only. At no time shall You provide, allow or permit anyone else to use Your account to gain access to the System or anything accessible through your account, including but not limited to, text, images, videos, photographs, audio files, graphics, data, courses, forms, exams, surveys, policies, procedures, assessments, and materials used for the purpose of providing or testing knowledge and gathering information, (collectively referred to as 'Content');

Disclaimer of Warranties and Liability

The Provider is not responsible for any errors or omissions appearing in Content. To the fullest extent permitted by law, the Provider does not warrant and hereby disclaims any warranty, expressed or otherwise implied as to the accuracy, correctness, completeness, reliability, timeliness, fitness for any particular purpose or satisfactory quality of the Content or any part thereof. The Content on the System is provided without warranties of any kind. You are accessing the System and using any of the Content at Your own risk.

Furthermore, the Provider disclaims all responsibility and liability of any description including without limitation liability for negligence, injury, incidental, special, indirect, punitive, or consequential damages, expense and/or loss (to include loss of profits, loss of revenue, loss of savings, loss of data or information, business interruption, loss of privacy, personal injury or other pecuniary loss) of any kind, direct or indirect, suffered by any person as a result of or in connection with Content to include any reliance placed by such person on such Content, or the viewing, use or performance of the Contents, whether with the required authority or otherwise.

The Provider reserves the right to revise, amend, alter or delete the Content, or any part thereof, provided herein at any time, but shall not be responsible for or liable in respect of any such revisions, amendments, alterations or deletions.

To the fullest extent permitted by law, the Provider does not warrant and hereby disclaims any warranty, that the System or any part thereof or any functions associated therewith will be uninterrupted or error-free, or that defects will be corrected.

Furthermore, the Provider disclaims all responsibility and liability of any description including without limitation liability for incidental, special, indirect, punitive, or consequential damages, expense and/or loss (to include loss of profits, loss of revenue, loss of savings, business interruption, or other pecuniary loss) of any kind, direct or indirect, suffered by any person as a result of or in connection with the System to include any reliance placed by such person on the System, or the viewing, use or performance of the System, whether with the required authority or otherwise.

Indemnification

You agree to indemnify and hold BIS, its client or clients through whose portal You access the System, and all of their respective directors, officers, employees, and subcontractors harmless from any claim or demand, including reasonable legal fees, made by any third party in connection with or arising out of Your use of the Content or the System, Your violation of any terms or conditions of the Agreement, Your violation of applicable laws, or Your violation of any rights of another person or entity.

Right of Access

The Provider reserves all rights to deny or restrict access to this System to any particular person, group or organization, or to block access from a particular Internet Protocol address to the System, at any time, without ascribing any reasons whatsoever.

Links from the System to Websites

The System may contain hyperlinks to websites which are not maintained by the Provider. Hyperlinks to other websites are provided solely for Your convenience. If You use these hyperlinks and websites, You do so at Your own risk and it is Your responsibility to take all protective measures to guard against viruses and other destructive elements. The Provider shall not be responsible for the availability, accuracy or reliability of the content of websites not maintained or controlled by the Provider nor shall the Provider be liable for any injury, damages, loss or expense howsoever arising from access to those websites. In no circumstance shall the Provider be considered to be associated or affiliated with any trade or service marks, logos, insignia or other devices used or appearing on websites which are not maintained or controlled by the Provider.

The Provider reserves all rights to disable any links to, or frames of any website containing, in the Provider’s sole opinion, inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topics, names, material or information that violates any written law, any applicable intellectual property, proprietary, privacy or publicity rights.

The Provider reserves the right to impose in its sole discretion any terms and conditions for hyperlinking to, or framing of the System or the Content or any part thereof and You agree to be bound by and shall observe all such terms and conditions.

The Provider reserves the right to disable any unauthorised links or frames and disclaims any responsibility for the content available on any other website reached by links to or from the System, the Content, or any parts thereof, that are not maintained or controlled by The Provider.

Copyright

The System and Content are protected by copyright. Copyright protection includes, but is not limited to, the System, the Content, and any parts thereof, including but not limited to any design, text, images, photographs, videos, audio files, and graphics. All rights, title and interest in the System and the Content are owned by The Provider or third parties. Your use of the System and Content does not grant You any rights in respect to the copyright.

Privacy Policy

The Provider collects, uses and discloses your personal information (including training records and course grades) as described below and in our Privacy Policy, which is available here: Privacy Policy (English). You consent to the collection, use and disclosure of your personal information described below and in the Privacy Policy.

By activating an account in the System, You agree that the information and documents in Your account (“Account Information”), including but not limited to your personal information, training records, course grades and certificates of completion, may be shared by the Provider with third parties in the following roles:

i. Service providers and subcontractors: To maintain, support and upgrade the System, the Provider may contract third-party subcontractors and service providers who may gain or require access to Your Account Information. Under no circumstance do these subcontractors have an independent right to share or disclose Your Account Information with any other person, group or company.

ii. Content purchasers: In the event that You are provided access to Content that is purchased or ordered online through any System e-commerce store by a third party (“Purchaser”), You agree to allow the Purchaser to have access to information related to Your completion of the Content, including, but not limited to, Your name and Your completion status, completion date, mark, and certificate of completion as it relates to the purchased Content, in order to assist with the tracking, validation, and administration of Your completion of the Content.

iii. Portal providers: The System can be accessed through different online portals provided by different BIS clients. When you activate an account in the System through a particular portal, You agree to allow the portal provider (who has administrative access to the portal in the System in which Your account is created) to have access to all of your Account Information, excluding your password, in order to provide You with System support, register you for new Content, track and validate Your Content completions and training history, and update Your records and information.

iv. Content owners: If You are completing Content owned by a third party (“Content Owner”), You hereby grant the Provider the right to provide the Content Owner with information related to completion of the Content Owner’s Content including, but not limited to, Your name, username, mark, completion status, completion date, feedback, purchase order ID, purchase date, and proctor status (if applicable), to assist with the registration, tracking, validation, and administration of Your completion of the Content.

v. Governing bodies: If You are completing Content endorsed, approved, or regulated by a third party (“Governing Body”), You hereby grant the Provider the right to provide the Governing Body with information to assist with the registration, tracking, validation, and administration of Your completion of the Content endorsed, approved, or regulated by the Governing Body including, but not limited to, Your name, username, mark, completion status, completion date, feedback, address, contact information, purchase order ID, purchase date, and proctor status (if applicable).

An organization may fit into more than one of these roles depending on the context.

Choice of Law

The Agreement will be deemed to have been made and performed exclusively in the Province of Alberta, Canada, and will be governed by and construed under the laws of that jurisdiction. You hereby irrevocably attorn to the exclusive jurisdiction of the courts of the Province of Alberta for any claim related to this Agreement or the System arising from or in connection with the Agreement and agree not to bring any action, claim, suit or proceeding against BIS, its affiliates or agents (or any officer, director, or employee thereof) in any jurisdiction other than the Province of Alberta.

Severability

To the extent that any provision of the Agreement is declared by a court or other lawful authority of competent jurisdiction to be invalid, illegal or unenforceable, such provision shall be severed and deleted or limited so the remainder of the Agreement shall continue in full force and effect with respect to all other provisions.

Acceptance on Someone Else’s Behalf

In the event that You create an account in the System on behalf of someone else, You represent and warrant that one or more of the following apply:

You have notified them of this Agreement’s existence, terms and conditions and have obtained their consent and authorization to agree to the terms and conditions of this Agreement on their behalf; or

You otherwise legally have the right to provide consent on their behalf.

In the event that You submit Personal Information on behalf of someone else, You represent and warrant that You have their informed consent to do so.

You agree to indemnify and hold the Provider and all of its respective directors, officers, employees, and subcontractors harmless from any claim or demand, including reasonable legal fees, made by any third party in connection with or arising out of Your acceptance of the terms and conditions of the Agreement on someone else’s behalf or your provision of the personal information of someone else on their behalf.

Last Updated: Dec 13, 2017

Online Course Refund Policy

Online course refund requests will be accepted up to ninety (90) calendar days following the date of purchase. All refunds will be credited back to the card originally used to make the purchase.

In-Class Course Refund Policy

Refund and withdrawal requests for classroom training must be made directly to the company providing the training. Cancellation fees may apply.

Product Refund Policy

If you are not 100% satisfied with a product, it can be returned for a refund if the product is in its original packaging and condition. Refund requests will be accepted up to ninety (90) calendar days following the date of purchase. All refunds will be credited back to the card originally used to make the purchase. Shipping charges are non-refundable.

This email address is invalid. Please enter a valid personal or work email address.

Having an email address in the system is extremely important, as it can prevent unauthorized access to your account, provide you with important notifications, and enable you to retrieve your username and password if needed. If you can provide an email address that you can access securely, please enter it, then click Submit.

Otherwise, click Cancel to return to the previous page, then specify a different email address to use with this account. Please note that generic company email addresses, such as info@work.com, should never be used.

An account already exists with this email. To continue, verify that you are the owner of this email account. Go to your email and click Verify to continue.

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