Support

Model 3 Reservations FAQ

Here’s more information on what you can expect next with your Model 3 reservation:

How can I check my estimated delivery window?Model 3 reservation holders can check their latest delivery timing estimate in their Tesla Account.

When will I be invited to configure my Model 3, and when can I take delivery?Model 3 reservation holders are receiving invitations to order and design Model 3 based on the time and date that they placed their reservation. Current Tesla owners have priority as a thank you for their support.

Deliveries will start in the United States first, with international deliveries starting in early 2019.

Once you receive your invitation and place your order for Model 3, you can expect to take delivery in approximately 3-6 weeks depending on your location. If you would like to wait for a version of Model 3 that is not yet in production, you can choose to hold your place in line and be notified when your desired options become available.

How will I receive an invitation to configure my Model 3?We will send you an invitation to configure your Model 3 to the email address you used to place your reservation. Confirm your email address is up to date here. Invitations will be sent based on the date and time you placed your reservation, whether you are an employee, if you own a Tesla, and if we have started production in your country.

Which Model 3 features are currently available?Our first Model 3 in production comes with a long-range battery, 310 miles of range, rear-wheel drive and premium upgrades throughout, beginning at $49,000 USD. In late 2018, we will introduce the option for a standard battery with 220 miles of range and standard equipment, beginning at $35,000 USD.

Every Model 3 comes with standard active safety features and is designed to be the safest car in its class. Today, customers can choose from three customization options for Model 3: wheel size (18” Aero or 19” Sport), exterior color (Solid Black, Midnight Silver Metallic, Deep Blue Metallic, Silver Metallic, Pearl White Multi-Coat, Red Multi-Coat) and Autopilot features (Enhanced Autopilot or Full Self-Driving Capability).

Future options will include an optional white interior, premium package as an upgrade choice, and dual motor all-wheel drive. International feature availability and timing will be shared later as production ramps.

Which features come standard with Model 3 for $35,000 USD? Model 3 is designed to be the safest car in its class, with 220 miles of range, and zero to 60 mph acceleration in 5.6 seconds. Standard features also include full self-driving hardware, Supercharging capability, a rear glass roof, a 15” touchscreen display, Wi-Fi and LTE internet connectivity capability, free over-the-air software updates, full LED lighting, and an 8-year, 100,000 mile battery warranty.

What type of payment options are available for my Model 3?We currently support cash purchases and loan financing on Model 3. You can apply for financing through your Tesla Account as your delivery day approaches.

Does Tesla accept trade-ins? Yes. When your Model 3 order is confirmed, you can request a trade-in through your Tesla Account.

Will I be eligible to receive incentives for purchasing Model 3? You may be eligible for local or federal tax incentives when you purchase your Model 3. We recommend speaking with a tax professional for guidance, as some incentives may depend on your personal tax situation.

Will I need to order Model 3 as soon as I receive my invitation? For the fastest delivery of your Model 3, we encourage you to place your order as soon as you receive your invitation. The invitation to configure your Model 3 will have a link which will allow you to either configure your vehicle, or save your place in line and wait until later to order. We will continue to send invitations to reservation holders on a rolling basis, however delivery timing cannot be confirmed until an order is placed.

Where can I take delivery of my Model 3? We will assign you a delivery location based on your registration address after you’ve confirmed your order.

I have relocated to a different state or country since placing my Model 3 reservation. How can I update my address? You can update your registration address in your Tesla Account here.

If you have moved to another country, you will not lose your place in line, but your move may impact delivery timing as Model 3 is delivered in your market. For help updating your Tesla Account, please contact Customer Support here.

Can I use my Tesla owner priority on more than one Model 3 reservation?Yes. If you have owned one Tesla, you will receive priority for one Model 3 reservation. If you have owned two or more Teslas, you will receive priority for up to two Model 3 reservations.

What is the cost of Supercharging for Model 3? Model 3 comes standard with the hardware necessary to utilize the global Tesla Supercharger Network. A small fee will apply for Supercharging—which is only a fraction of the cost of gas.