Better Capture and More Effectively Manage Your Transportation Claims

We understand how tedious and time-consuming the freight claims process can be, which is why streamlining this process can help you to more effectively manage your business and free up resources. Freight Claims Management provides you with a complete, closed-loop solution that enables you to better capture and more effectively manage your transportation claims; this solution focuses on the entire process, from claim submission all the way to investigation and settlement.

Freight Claims Management works to capture the true cost of transportation claims while considering transportation partner liabilities, contract clean up services, salvage and other related costs to claim events. This solution provides you with handling and tracking for exception, customer claims for lost or damaged products, and freight overcharges and overpayments. Take a look at the key functionalities included in Freight Claims Management:

Loss & Damage

Capture and route claims based on disposition, damage codes, customers, and any number of claim attributes.

Capture large volumes of claim data through EDI (924, 926, etc) and other data services such as rail link.

Integration of settlement process to AR and AP systems.

Automated accounting that tracks liability and accruals from event creation to claim settlement.

Freight Claims

Allow for claim tracking and research by linking to critical information centers such as waybill, mileage and route data.