IT Coordinator

Overview

JBG SMITH is seeking a logistics and operations coordinator to support both the Information Technology staff, corporate and field operations business units, and end users.

The ideal candidate will support the IT staff and the user community by creating and updating accurate inventory records, managing the procurement process, and supporting IT-related related initiatives. In addition, you will be required to assist the department with contract and procurement related activities with our external vendors and partners.

Strong communication skills and exceptional attention to detail are critical qualities the right candidate must possess. The ideal candidate will be a self-starter who can work independently. You will be expected to effectively manage and combine the technical and administrative tasks necessary for our group to work with each other and the user community. A background and/or knowledge of IT is desirable but not necessary.

Your Next Challenge

Assist in ensuring the IT group runs effectively on a day-to-day basis, manage inventory for over 1,000+ users at 100+ properties, work with the SVP IT on the procurement process for all IT-related equipment, cooperate with the Help Desk to ensure the best customer service possible and address all property requests. You will also process all incoming invoices for the department and contribute to the budgeting process.

Responsibilities

Administration of inventory and asset management using ServiceNow

Manage the procurement and computer replacement process

Fulfill property equipment requests

Process invoices and work on budgeting with SVP IT

Vendor relations and management

Communication and Training

Identify the need for and coordinate training classes for the user community

Communicate with the user community about technology and IT-related initiatives

Create documentation for both inward and outward-facing technology and projects.

Analysis and Administration

Assist in the analysis, compilation, and interpretation of data relating to company-wide IT planning

Supports the IT with research for company activities and program operations; assists in the preparation and presentation of reports based upon that research.

Works with the SVP IT and other team members on long-term administrative initiatives as directed

Qualifications

Must possess excellent written, verbal, and interpersonal skills.

High proficiency working knowledge of Windows and Microsoft Office products

Possess exceptional organizational skills and attention to detail

Preference will be given to candidates with the following:

Previous experience in an administrative position

A Bachelor’s degree or commensurate work/educational experience

Prior ServiceNow experience

While performing the duties of this job, the employee is frequently required throughout the day to sit for periods of time, use hands and fingers to handle and feel, and talk or hear in response to end-user inquiries. Daily requirements include the ability to stand, walk, reach with hands and arms and stoop, kneel, crouch or crawl required to lift between 10 and 25 pounds. Occasionally, the employee will be required to lift up to 50 pounds. Specific vision requirements for the job include close vision (at 20 inches or less) and color vision.

JBG SMITH is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without discrimination on the basis of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.