Aress Software and Education Technologies Pvt Ltd

About the Company

Aress Software is the IT partner that brings technology and trust to the table. We are CMMi Level 3 as well as ISO 9001:2008 and ISO 27001:2005 certified. We are Microsoft Gold Certified for software development as well as technical support services. That means that dealing with us is not like dealing with freelance developers or smaller, less mature companies. We consistently deliver quality deliverables on time and to the customer's satisfaction. We are based in India, the US and the UK.

Aress Software, established in 1999, is now a 400 people company. Our 25,000 Sq. Ft. development centre is based in Nasik in India, a city of around 1.2 million people some 125 miles north of Mumbai (previously known as Bombay). Being away from the main conurbations of India, costs are somewhat lower and we are happy to pass this cost advantage on to our clients.

Service Description

We provide software development services using an experienced and expert team of 100 software development professionals (70 developers , 10 graphic designers, 10 Quality Assurance testers, database and systems analysts and 8 project leaders to ensure smooth delivery of the projects).

We know that success involves a lot more than just being competent in a specific language or application development tool. Our success comes from a thorough analysis and specification, perfectly established test-driven development processes, expert management, and strong experience with the latest technologies. We are a software company dedicated to quality, a company that will always give you your money's worth.

We have successfully delivered over 800 offshore projects. Our clients are organisations in many countries around the world. Our solutions have been addressing the needs of industries such as financial services, business intelligence, retail, healthcare, manufacturing, utilities, and government.

Software Development at Aress has adopted the Agile Software Development methodology and uses it effectively depending upon the scope of the project and customer requirements. Adapting to Agile methodology has proved to achieve timely delivery of project and customer satisfaction. Moreover, we welcome changes in the requirements if needed by the customer, even in late stages of development. Our goal is complete satisfaction with the result.

We also provide 24x7x365 application and technical support services to web hosting companies, data centres, Point-Of-Sale software providers, and others using a team of 250+ tech support staff. This is a huge operation that handles more than 17000 support incidents per day!

We have a 4000 Sq. feet backup facility. Also, we have multiple fast broadband connections as well as complete power backup for all our equipment (computers etc.) for up to 72 Hours and a Generator set for all air-conditioning and light fixtures.

We provide 24x7x365 Hosting Support and support to two markets:

-Web Hosting
-Software Applications

Web Hosting Support
We provide technical support services to many web hosting and companies who own websites in USA, Europe and Australia. This is a premium-level service that is used by two of the largest hosting companies in the world and arguably the world’s largest data centre company. Through this process, we learn a lot about the practical implementation of Open Source and Microsoft technologies in real-life situations that we can take benefit from in other Aress Divisions.

This service provides support via phone, live chat, email and ticket/help desks in English 24x7x365. We take great care to choose our support staff for their communication skills as well as their technical knowledge. Through our technical support business, we have a level of expertise in the use of the internet that is probably unrivaled throughout the world.

Software Application Support
We provide a support service to software product companies helping their customers and users overcome any issues that they may have. The support service offers solutions to the users’ problems – whether potentially rooted in the operating system, middleware or application. This service ensures our clients’ customers are able to use the application 24x7x365. The support team will also report bugs found while troubleshooting.

We also have our own IT Training Institutes out of which we get an endless supply of trained personnel thus making it very easy for us to scale up at a very short notice.

Certifications

openQRM

openQRM Enterprise Solution Partner

Awarded: 2012

Drupal

Drupal Association Member

Awarded: 2011

Microsoft

Microsoft Certified Professional Developer

Awarded: 2010

Microsoft

Microsoft Certified Technology Specialist

Awarded: 2010

Microsoft Corporation

Small Business Specialist

Awarded: 2009

International Certification Services

ISO 27001:2005

Awarded: 2009

Microsoft Corporation

Microsoft Gold Certified Partner

Awarded: 2009

International Certification Services

ISO 9001-2008

Awarded: 2009

Sun Microsystems

Sun Associated Partner

Awarded: 2008

Software Technology Parks Of India (STPI)

Member of STPI

Awarded: 1999

Licenses

Microsoft Corporation

Software Development - Silver Competency

Awarded: 2011

Microsoft

Web Development - Silver Competency

Awarded: 2011

Microsoft Corporation

Web Development - Gold Competency

Awarded: 2011

Microsoft Corporation

Business Intelligence Competency

Awarded: 2009

Microsoft Corporation

Data Management Solutions Competency

Awarded: 2009

Microsoft Corporation

Mobility Solutions Competency

Awarded: 2009

NASSCOM

Associated Member

Awarded: 1999

Year Founded

1999

Number of Employees

100-499

Payment Terms

We would prefer to receive a part payment after the system study but before the start of the project and the balance on completion of the solution. But we are fairly flexible to the buyers requirements on this.