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Features

Enhance Guest Room Ambience with Samsung’s HE470 Hospitality Display

With new opportunities to supply guests with engaging and informative content, hospitality displays can foster a differentiated and memorable in-room experience. Samsung’s slim-designed HE470 displays serve as an all-in-one content center where hotel managers can access a vast user interface template library to create and share customized welcome greetings and on-site and area promotional messaging. The HE470 display features Samsung’s LYNK REACH 4.0 communications and content management solution, offering operations teams a more complete view and easier control of hundreds of in-room displays. System Integrator compatibility and USB cloning empower multi-device management with reduced installation and maintenance required. Highly functional, elegant and cost-efficient, the HE470 inspires a more lavish and comfortable stay while driving more efficient hospitality operations.

Main Feature & Benefits 1: DEFINITION SYSTEM/ARCHITECTURE

Hotels can use the latest hospitality management technology to deliver a differentiated guest experience. Samsung’s LYNK REACH 4.0 fuses the benefits of its SINC and REACH hospitality technologies to offer a comprehensive content management solution. LYNK REACH 4.0 enhances the guest experience efficiency-enhancing technology and perks ranging from more information delivery channels, convenient communication options and efficient room management.
As a unified content management solution, LYNK REACH 4.0 accommodates LAN, WIFI and coaxial infrastructures to amplify hotel management, monitoring and guest service functions. Transferred by proprietary management server (PMS) and customized templates, hospitality users can create and deliver personalized service for a more memorable experience. This includes access to a range of IPTV and RF channels, applications and services mirroring what guests expect at home and on their mobile devices.
LYNK REACH 4.0 additionally enables two-way communication between hotel management and guests. The solution’s efficient remote control capability for in-room display ensures quality service delivery in real-time without in-room labor and maintenance.With optimized network support for a variety of channels, Samsung’s LYNK Reach 4.0 helps hotels improve internal communication processes, which in turn provides opportunities to personalize guest experience.

LYNK REACH 4.0 allows hotels to use Welcome Video Channels to deliver useful information to guests in a more engaging way. Through easy video upload or URL insertion, hotel managers can customize a channel list of clips showing hotel facilities or advertising special offers, local events or attractions. As a result, hotels can use up to four channels to simultaneously show targeted videos to specific public areas of the hotel, such as display in lobbies and restaurants, as well as in guest rooms. The ability to stream these promotions provides an additional revenue stream for hotels and enhances brand recognition.

With LYNK REACH 4.0, hotels can provide guests with a specialized experience built around their schedules or reasons for staying. Guests can easily access web, video and app content including hotel services, tourist information, weather reports, flight information and more with multiple-language support on their in-room TVs. For example, TVs in conventioneers’ rooms can display a custom UI and menu specific to the convention, including event locations, meeting alerts and entertainment options. In addition, videos and /static/images/feature promoting local event and tourist information, available discounts, and more can be displayed for quick and easy guest access.

Protect content with advanced DRM technology

Samsung LYNK DRM technology provides a safe and cost-effective alternative to traditional hardware-based content protection systems. The solution allows encrypted live channel and VoD content to pass securely and display on hotel TVs. A software-only implementation, LYNK DRM technology reduces the need for additional equipment and provides quicker recovery for Conditional Access System (CAS) problems. To help ensure system reliability, coverage extends to the enlargement of head-end equipment for cable operators.

In a busy hospitality environment, time spent on display installation and maintenance is time that could otherwise be devoted to more critical growth-related activities. Through advanced plug-and-play settings, hotel managers can activate hundreds of in-room displays with minimal effort required. Operations teams simply have to navigate three basic launch settings to synchronize multiple displays and servers while also defining connectivity and language needs:

• Basic Setup: A user-friendly interface lets hospitality managers define the language, picture and tuning, and clock settings.
• Cloning Mode: To further enhance multi-display control, hotel managers can replicate communication and content delivery functionalities across all on-site displays. Once the cloning process is complete, users can activate their displays without requiring any further installations or compatibility confirmation.• Factory Mode: Hotel managers additionally can customize advanced display operations, such as audio parameters and connectivity settings, through an easy-to-access factory mode portal.

The plug-and-play functionalities also enable certain non-hospitality environments to enjoy the same content and system management benefits. A unique Commercial Mode setting accommodates the specialized requirements of commercial users, such as government and education entities, without compromising performance.

Expand offerings while lowering costs with LodgeNet b-LAN technology

HD478 Series displays feature embedded communication technology, b-LAN™, which enables you to cost-effectively provide guests with a wider range of interactive content and features.The b-LAN technology from LodgeNet Interactive Corp. supports on-demand video content, interactive services and menus, and centralized management functionality without STBs or other hardware devices. In addition, installation, setup and management are greatly simplified, further reducing expenses.

System Integrator (SI) compatibility

Save time and effort when setting up multiple protocols between SI-provided set-top boxes and displays. Samsung SMART Hospitality Display are compatible with various SI protocols at purchase.

Security Mode

Gain unique and strong display content management with Security Mode on HD470 Series displays. Using this feature, you can disable critical functions of the displays to easily prevent changes to the displays' settings. You can also block non-compliant content or the transmission of unwanted Teletext (TTX) with a signal to maintain complete control of content on guest room displays, including input through HDMI® and USB ports. This feature is also highly beneficial for controlling displays in environments that require tight security, such as prisons.

Hospitality Stand

Provide guests with an excellent view of the TV from anywhere in the room with a TV stand. The stand provides a flexible 20º, 60º and 90º swivel support and ensure the TV remains firmly in place.

Sound Bar Compatibility

Couple a Samsung hospitality TV with a Sound Bar to let guests truly enjoy hearing their programming. Connected by a High-Definition Multimedia Interface® cable, settings are automatically applied, making installation a breeze. A single remote lets guests have full control over both the TV and Sound Bar.

Multi-code Remote

Increase guests’ TV-viewing enjoyment by eliminating annoying interference from other remote signals in applications, such as hotel fitness centers, where multiple TVs are in close proximity. The multi-code remote can control up to 10 TVs individually in the same room.

My Channel

Enable guests to easily find and enjoy the programming of their choice without having to manually scroll through hundreds of TV channels. My Channel’s quick search function allows guests to find channels suited to their tastes, by country and genre.

Software clock

Allow your guests to check the current time on the TV whenever needed. Software Clock is a clock display solution of in-room TVs using a remote control. The guests can easily check the time with the press of ‘Info’ button using the remote control, even when the TV is off.

Connect Share

Media entertainment including movies, music, and /static/images/feature come alive on the screen by simply plugging a USB drive directly into the TV.

Sports Mode

Sports fans don’t have to miss their favorite games when staying at your hotel. They can watch every goal or point scored with superior-quality picture and sound, right in their rooms. With Sports Mode, guests can use a shortcut to activate enhanced sound and picture quality. The enhanced sound creates a greater stadium effect and enriched picture quality displays the playing field in vivid color. With this feature, guests can have a truly immersive in-room entertainment experience-complete with key game highlights and audience cheers. Sports mode availability may vary by region/country.