Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 15.00

Optional extras

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 493 reviews

Hyatt Place Ontario / Rancho Cucamonga, Ontario

Outstanding5.0 / 5

Excellent place to stay, highly recommended

Nov 17, 2016Genuine Hotels.com guest review

A Traveler, us1 night business trip

Hyatt Place Ontario / Rancho Cucamonga, Ontario

Outstanding5.0 / 5

Great location n price

Awesome time ! Nice Hotel

Nov 11, 2016Genuine Hotels.com guest review

A Traveler, us3 night business trip

Hyatt Place Ontario / Rancho Cucamonga, Ontario

Outstanding5.0 / 5

Would stay again.

Stayed two nights everything was great except bed too hard for me.

Nov 3, 2016Genuine Hotels.com guest review

A Traveler, us2 night romance trip

Hyatt Place Ontario / Rancho Cucamonga, Ontario

Outstanding5.0 / 5

Great shopping

Overall it was a great place definitely will be going back only con was the pillows other then that I loved everything about this hotel.

Oct 22, 2016Genuine Hotels.com guest review

A Traveler, us2 night romance trip

Hyatt Place Ontario / Rancho Cucamonga, Ontario

Fair2.0 / 5

I've stayed at that hotel now at least 12 times in the past 6 months. I requested a King and was given two doubles. My air conditioner was so loud I couldn't sleep. When I called the front desk, she rushed me off the phone. The next morning around 4:45 I went to the desk to check out and keys were left on the counter for st least 15 minutes. I brought it up to the employee that finally arrived and he immediately got defensive and said they weren't his. Told him I could be a secret shopper and his response was "oh well". Maybe I should stay elsewhere next time.