Payments

10% OFF on Orders US$100 and up (Before shipping and tax) will apply automatically

15% OFF on Orders US$200 and up (Before shipping and tax) will apply automatically

20% OFF on Orders US$400 and up (Before shipping and tax) will apply automatically

25% OFF on Orders US$600 and up (Before shipping and tax) will apply automatically

30% OFF on Orders US$2000 and up (Before shipping and tax) will apply automatically

Please note that we do not charge tax on USA and International orders (tax, duty and other customs are your own responsibility). We do however charge tax on Canadian orders (GST or HST where it is applicable).

Shipping from Canada

***All orders are fully insured***

Shipping Cost:

US$3.99 flat shipping rate for all orders shipped to the USA.
All orders shipped to the USA will be provided with a tracking number.

US$5.99 flat shipping rate for all orders shipped to Canada.

US$9.99 flat shipping rate for international shipping.

Shipping Method & Time:

Items will be processed and shipped within 1-3 business days of receiving the order.

USA customers:

All orders US$800 and under are tax and duty free, and will be shipped by USPS first class or priority service from Niagara falls, USA.

All orders shipped to the USA will be provided with a tracking number.
Shipping time is 2-4 days.

Canadian customers:

All orders will be shipped through Canada Post and a tracking number may be provided depending on the weight and value of the products.
Shipping time is 1-7 business days.

International customers:

All orders will be provided with a tracking number, fully or partial track-able. Packages will be shipped by air to the respective national postal service. In some cases, packages will be first routed to the US, and then shipped through USPS to the respective national postal service.
Shipping time is within 7-15 business days.

Others:

All orders are fully insured.

***Be sure to double check your address, we are not responsible for any lost or delay if your address is incorrect. The buyer is responsible for the cost of reshipping the order.***

***Any additional Customs and taxes as levied by your customs and postal carrier is the buyer's responsibility.***

Returns & Exchanges

I gladly accept returns and cancellations

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

Request a cancellation within: 2 hours of purchase

I don't accept exchanges

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Returns and exchange details

Your satisfaction is our main concern. If you are not satisfied with the products you received, or if they are defective in any way, feel free to issue a return.

We accept requests for returns within 7 days from the date the product is received. The product must be returned to us within 14 days from the date the request is made for your refund to be processed.

All returned products must be in their original condition. We will issue a refund to you as soon as we have received the returned products.

Shipping and insurance fees are not refundable.
Please note that the buyer is responsible for the return shipping cost.
It is recommended to use tracking services and insurance for your returns, as we are not responsible for items that are lost or damaged as a result of the return shipment.

--A 15% restocking fees applies on all returns.
--A 15% processing fees applies for the cancellation of any order.
--If the total cost of an order that qualified for free shipping is reduced to the point where it no longer qualifies for free shipping as a result of returned items, the free shipping will be deducted.
--If the total cost of an order that qualified for a certain discount is reduced to the point where it no longer qualifies for that specific discount as a result of returned items, the discount will be deducted or reduced accordingly.

We do not accept exchanges. Those who wish to exchange a product are advised to issue a return and make a new purchase.