Implementation SpecialistSource Medical Solutions

THIS JOB HAS EXPIRED

Description

Recently ranked by Healthcare Informatics as one of the Top 100 Healthcare IT companies, SourceMedical provides outpatient information solutions and services for ambulatory surgery centers, surgical hospitals, and rehabilitation clinics nationwide.

With a 20-year track record and more than 6,000 satisfied customers, SourceMedical is the trusted source for innovative applications, in-depth industry expertise and unsurpassed customer service. The company?s unique, end-to-end systems improve operational efficiency and cash flow while enabling healthcare facilities to capture, analyze and exchange data to deliver a higher standard of patient care. Check out our website at www.sourcemed.net to learn more about us.

SourceMedical is currently seeking an Implementation Specialist for its Surgery Division to be located in Wallingford, CT.

Summary of Position:

As an Implementation Specialist, you will be a key member of the Client Services, Implementations Team with the core responsibility of delivering SourceMedical Software Applications to the customer. As an individual contributor in this role, you will be directly responsible for the installation of the software and review of client configuration and setup. To meet your objectives, you will ensure that all resources are coordinated from contract finalization until customer acceptance.

To be successful in this role, you will need to be highly flexible, work effectively within multiple peer groups and have a strong ability to multitask. In addition, you must work directly with customers to keep projects on schedule.

Essential Duties & Responsibilities:

1. Actively manages multiple installation tasks associated with Core, EHR and migration projects. This is measured by installation cycle time and client satisfaction.

2. Review customer progress with building libraries and assist customer where needed to keep project on schedule.

3. Monitor/Audit client data entry and imports to ensure accuracy, including but not limited to Forms, Fees and Resources. This is measured by timeliness, accuracy of imports, and client satisfaction.

4. Work closely with the Development, QA, EHR and training departments to identify, analyze, and resolve installation related issues. Including, but not limited to: database preparation and third-party applications as needed. This is measured by the ability to work within peer groups to coordinate and secure necessary resources to meet each customer's unique specifications, and any other Source Medical resources necessary.

5. Produce technical procedures and documentation for new and existing applications. This is measured by correcting any potential deficiencies that may arise in the short term, while maintaining positive effective relationships with peer groups for the long term.