Simply register and start using Veezi — no credit card necessary. You will have access to your account for 30 days from the day you sign up. We’ll contact you before the end of your trial so that you can decide to subscribe to Veezi and keep your account open. After the end of the 30 days, you will need to purchase Veezi to continue using it.

If you decide you want to sign up and enter your credit card details before the end of the trial, paid use will only be calculated from the end of the 30 day trial period.

It means that your monthly subscription fee is calculated based on the level of usage (average number of admits and any additional modules) for each cinema site. It is not based on number of screens, or POS terminals. Please note: there is a minimum monthly account fee that will apply if there are no transactions made in a given month.

A decent internet connection is a vital consideration and is the life-blood of the Veezi experience. You should have broadband (DSL) type connection at a minimum. Avoid internet plans that degrade your performance if you exceed the data limit. To ensure you stay online, consider a secondary or back-up internet connection, i.e a 3G connection. We also recommend you connect your POS work-stations to your router using network cables rather than wireless connections.

Don’t have a back-up internet connection? Don’t worry, Veezi POS does have an offline mode — so you can keep ticketing if the internet does go down.

Veezi can work on most existing hardware, get in touch to check compatibility. See our hardware page for terminal, card reader, cash drawer, printer and scanner recommendations. Or get in touch for details about a hardware package from our preferred suppliers.

Yes. With Veezi, you can have one account to manage as many cinemas (sites) as you wish. If Veezi meets your operational needs then you can use it. We recommend that cinemas with average monthly admits above 10,000 or complex food and beverage requirements contact us for pricing and advice.

Yes you can, we even have a shopping cart feature to allow moviegoers to buy tickets to multiple sessions online, in one easy transaction. When you have completed your season/festival, you can leave your account running so that all of your data and cinema information will be ready next time you open; this will incur the minimum monthly fee.

Can I use Veezi for selling only food and beverage items, i.e. to run my cafe?

Whilst this under-utilises Veezi usage, you can indeed use it for this purpose. If you run a café alongside your cinema or have another reason for a stand-alone food and beverage site, you can use Veezi.

You can sign up to use Veezi from anywhere in the world. Of course, there might be local tax and currency requirements for your specific country — contact us and we’ll set these up for you. We’ll continue to add countries to the automated setup list, which don’t require manual set up from us.

Cinemas in any market share some commonalities. The most obvious of these are the films they show and the concession items they sell. We have created master lists for films, concessions and ticket types, so all you have to do is choose the films, concession items or ticket types you want to use and enter details such as pricing.

Veezi has been designed to be as easy as possible for you to set up. See our Toolkit for guides and instructional videos — if you get stuck or aren’t sure of the best way to configure Veezi for your operation, we offer unlimited email support via support@veezi.com

Veezi has security that is designed in from the ground up. All data that is transferred between your location and the Veezi servers is encrypted. Veezi's servers have SSL certificates issued by Digicert - a leading certificate authority. Data is stored on Veezi's secure Azure servers and a safety copy is always maintained.

Please contact us to cancel your subscription. If you choose to do so, your account will be closed and a summary of the final month's charges will be completed at the end of that month, based on your usage. A final charge will be made to your credit card accordingly. There are no penalty charges for ending your subscription.

Is there a way I can test my internet connection to see if it is fast enough for Veezi?

Yes, make sure you are connected to the internet via the connection you wish to test and then use your browser to navigate to www.speedtest.net. If you have any concerns, send us the results via email, support@veezi.com and we will respond as soon as we can.