Challenge

To move toward a higher performing reporting system, a large utility provider sought to implement an SAP HANA infrastructure. This infrastructure would allow the organization to accommodate the growing need for an automated audit, operational and financial reporting system, which was currently being done manually by personnel using outdated technology. The utility provider would need to outfit their current environment for an SAP HANA install and deploy multiple modules for their CRM, ERP and BW environments. WWT was selected to size their environment and create the different landscapes needed for each CRM, ERP and BW module.

Solution

WWT lead with a consultative approach to design and advise the organization, leveraging strong partnerships with EMC and Cisco, our Advanced Technology Center (ATC) and SAP HANA experts. We then packaged the services and project management aspects of the engagement to offer an end-to-end solution to become one single source provider.

WWT used the ATC to hold multiple workshops over a six-month period to bring all stakeholders in the utilities organization together, something that was not happening prior to this engagement, to understand the organization’s needs and develop a comprehensive solution. WWT also used the ATC for demos and proofs-of-concept to evaluate storage options for the build out.

WWT took a Tailored Data center Integration (TDI) approach, allowing the organization to use existing hardware and infrastructure components for their SAP HANA environment. With the design finalized, WWT is planning a phased deployment to ensure appropriate sizing and performance for SAP HANA certification.

Results

By engaging multiple vendors to optimize compute, storage, memory, virtualization and networking performance, WWT was able to move up the stack and provide a full solution that spans four environments.

Statements of work are underway, and ultimately the customer will soon be able to increase operational efficiencies with the in-memory technology SAP HANA offers. This will allow them to better equip their personnel with real-time data that can be accessed from any application, in addition to having a scalable environment in the future.