Mercedes-Benz PartsProfessional

Excellence in parts business.

In an aftermarket with many options for parts suppliers, how can you know which supplier is right for you?

The right supplier is one who goes to extraordinary lengths to meet your needs consistently and with the highest level of professionalism. Mercedes-Benz PartsProfessional is an after-sales initiative that has been launched to make the parts sales services you receive from a Mercedes-Benz Australia/Pacific certified PartsProfessional dealership even better.

Mercedes-Benz PartsProfessional builds on the strengths of your dealership:

By enhancing your understanding of the inherent value of Mercedes-Benz Genuine Parts available throughout the dealer network.

With improved customer experience through heightened and consistent professionalism at all times across all participating Mercedes-Benz PartsProfessional dealerships.

Through parts sales service that innovates and leads the aftermarket to meet and exceed your expectations.

By providing additional value-add offerings that support your operations through shortened lead times, improved convenience and sustainable relationships with your supporting Mercedes-Benz dealerships.

What can you expect from your Mercedes-Benz PartsProfessional dealership?

All certified Mercedes-Benz PartsProfessional dealers provide an outstanding range of parts sales services for Retail, Trade and Fleet Customers. Delivering complete reliability across the board, they offer expert assistance in parts identification, exceptional parts availability and customised conditions in the following areas:

Product

Always in stock or available

Take advantage of our full range of Mercedes-Benz Genuine Parts.

Advantages at a glance:

• Whatever you need, we have it in stock or we can source it for you: All parts from the extensive Mercedes-Benz Genuine Parts range for new vehicles as well as contemporary classics and vintage vehicles:

• Mercedes-Benz Genuine Parts deliver outstanding quality, an extended service life and comprehensive service – making them highly cost-effective and a key part of your success.
• Order our complete range quickly and efficiently by e-mail, phone, fax and online via Mercedes-Benz WebParts, or take advantage of over-the-counter sales.

Ordering

Always at your service

Take advantage of our full range of Mercedes-Benz Genuine Parts. Advantages at a glance:

Mercedes-Benz Genuine Parts are aligned with the latest technological developments – as are our technical specifications and information systems.

Quick and reliable service without long waiting periods: We will answer your questions and process your orders without delay.

Our qualified staff offers great advice on all aspects of parts sales – from ordering to installation. Please do not hesitate to contact us.

The Mercedes-Benz Genuine Part is only a click away

Quick and efficient online parts ordering for trade/fleet customers using Mercedes-Benz WebParts. Advantages at a glance:

Place your orders for Mercedes-Benz Genuine Parts via Mercedes-Benz WebParts at any time, 7 days a week

Contact us for more details. We will be happy to deal with your specific requirements.

Delivering on-site support

Take advantage of the on-site support service and expertise offered by our Parts Sales Representative. Advantages at a glance:

A dedicated contact person lets you build a successful business partnership based on trust. Our Parts Sales Representative will make regular on-site visits and handle all your queries and requirements.

Your contact will also supply the latest information on Mercedes-Benz Genuine Parts, offer expert advice and take your orders.

You also have the opportunity to make suggestions to your contact on how we can offer an even better service. We focus on providing outstanding service and the best possible support.

Marketing & Commmunication

Stay up to date with the latest developments

Take advantage of our regular communication with parts customers. Advantages at a glance:

Look forward to regular updates on Mercedes-Benz Genuine Parts.

Our news to you makes sure that you’re up to date with all the latest developments.

Whether it‘s the launch of a new Mercedes-Benz Parts Professional service or improvements to existing services – you will always be the first to know.

Don’t miss it – it’s worth it

Take advantage of our regular Mercedes-Benz Genuine Parts promotions and special offers. Advantages at a glance: