Brenda Buis
DO

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5.0 Rating

May 30th, 2016

My family and I have seen Doctor Buis for many years. She is one of the best doctors you could ever ask to see. She does not hesitate to refer you to specialist when needed, and takes the time to listen personally to get to the cause of your situation. She is patient and understanding. As far as the wait. That practices has done a wonderful job transitioning into the new Cleveland Clinic practices as well as balancing the patients that Doctor Cain had since he is no longer there. I have and will continue to recommend her to everyone seeking a good doctor. Doctor Buis follows up with your treatment and is willing to explore other avenues when something seems to not be working effectively.

5.0 Rating

June 29th, 2015

Dr. Buis is a very pleasant doctor to go to. With a great bedside manor about. She is always a great listen to any and all problems you bring to her. I live in Ravenna and travel to Mogadora for every visit and even travel from Twinsburg where I work on a occasion to see her, and the office hours are really great too. I've only ever had one problem at the office my last visit I waited over an hour but was not her fault, the girls forgot about me I was told. so it was a very long visit, everything at all previous visits were great. I will continue to she her as long as needed.

1.0 Rating

June 11th, 2015

Horrible Experience

I went for anxiety issues and was sent to have various tests to rule out other medical conditions. When the office called to tell me the results were normal, they asked if I needed anything else. Well yes! I'd like to have the original reason for coming there addressed! I shouldn't think taking the time to thoroughly read my chart is asking for too much. Incompetence at it's finest! Now the office keeps calling me with moronic questions that I've already answered and I still don't have a resolution for my issue.

1.0 Rating

April 26th, 2015

After this last visit with Dr. Buis I had to comment. I was so disappointed with this office visit that I will be searching for a new physician! My total wait time before being called back was 1.5hrs. ( This would have been longer but 2 other people walked out ahead of me.) After the nurse goes thru her routine I wait another 15 minutes and finally the doctor shows up. She looks in my ears, nose and throat and asks me what pharmacy I use. She hands me a piece of paper and tells me to go to the check out desk. I look at this blank piece of paper and ask the girl at the desk why isn't there a diagnosis on it. I asked her to get on her little computer and tell me whats wrong with me. She replies that the doctor isn't finished with the report but I could call back tomorrow and find out!!!! I laughed at her and walked out. HORRIBLE OFFICE , HORRIBLE DOCTOR!!!!!! I'm ashamed to admit it, but this wasn't the first rotten experience there.....but it will be my last.

1.0 Rating

March 5th, 2015

I have been a patient of Dr. McCluskey's for over 30 years. After last evening's apt with Dr. Buis, I am forever leaving. I have been considering this for some time, mostly due to the staff. Worst medical staff I have ever in my life dealt with. And this old bat was just mean and hateful. No compassion. The bedside manner leaves a lot to be desired.

2.3 Rating

December 29th, 2014

Negligent and cattle herd mannerism

Wait time

40 minutes

Easy Appointment

Promptness

Friendly Staff

Accurate Diagnosis

Bedside Manner

Spends Time with Me

Appropriate Follow-up

1.0 Rating

October 9th, 2013

Done!

I saw the 3.5 stars and I couldn't let this one go without comment. Whether you blame the staff or her they are terrible! She is kind and personable but setting up test, correct perscriptions and even correct diagnosis, it is totally unacceptable. She perscribed me a no longer available drug....I called her office 3 or 4 times....the pharmacy called her office a couple of times and NEVER....NEVER was another drug called in. Shame on me for tolerating incidences like this more than once!

5.0 Rating

March 13th, 2013

The best doctor with the worst front office staff.

Dr. Buis is the best, I could not ask for any better physician. The office staff is another story, you are asked to be put on hold the minute you call, and then you are holding so long you can make a sandwich and eat by the time they come back. All this just get an appointment. They are not at all pleasant, and they do not go out of their way to be very friendly. Sad to say they must not enjoy their job. This happens every time I make an appointment, so it must be a every day thing for those employees.