2 answers

Ok so apparently after logging into HipChat via the web portal fixes the issue with the application. Once you've logged into the web portal successfully, close out of it and open the HipChat app. You should get in with no problems after that. That's what fixed it for our company.

This was part of an outage that we had today, which has been cleared as of 5:30pm CST (see status page here: status.hipchat.com) If you continue to have issues with the client, please contact HipChat support: support.atlassian.com

...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...