Before its adoption, the 2016-2020 plan was in development for more than a year. Care was taken to solicit feedback and engagement in a variety of formats including surveys, SHA’s website, and meetings with residents, staff, community partners and SHA’s Board of Commissioners.

The plan affirms the housing authority’s mission and values, maintains core commitments, and maps the agency’s course for the next five years to make a positive difference in the larger Seattle community, in the neighborhoods SHA participants live in, and in low-income people’s lives.

SHA’s mission is to enhance the Seattle community by creating and sustaining decent, safe and affordable living environments that foster stability and increase self-sufficiency for people with low incomes. As stewards of the public trust, we pursue our mission and responsibilities in a spirit of service, teamwork and respect. We embrace the values of excellence, collaboration, innovation and appreciation.

The plan sets out three strategic directions and seven organizational cornerstones the housing authority will focus on in the years to come to prioritize activities, investments, and strategies that best equip SHA to advance its mission. Annual budgets and Moving to Work (MTW) plans will outline more specific enactments in pursuit of the adopted cornerstones, directions, and objectives.