If your Kurio does not fully charge, or it shuts off when the battery gets above 5%, try resetting the battery level indicator. To do this, plug the Kurio into a power adapter, press and hold the power button until the Kurio turns off, continue to hold the power button until the battery icon shows up again, release the POWER button, and press again the POWER button again to turn the Kurio back on.

Try pressing the volume up button on the right side of the Kurio. This is the top half of the longest button on the right edge of the device. If the volume buttons don’t seem to be doing anything, try replacing them.

The Kurio may be experiencing a software bug. Try resetting the Kurio by turning it off, pressing the reset button, and turning the Kurio back on. To turn it off, hold the power button for 5 seconds until the screen displays “Power Off, Shutting Down…” To reset it, locate the small hole labeled “R” in the lower-left corner of the back side of the device. Push a safety pin, unbent paperclip, or other small object into the hole for about 3 seconds until the device displays “KD Interactive."

If the screen appears to have been cracked or damaged, but the Kurio still displays images correctly, then the problem can be fixed by replacing the touch screen. This screen is called the digitizer touch screen panel.

The Kurio may be experiencing a software bug. Try resetting the Kurio by turning it off, pressing the reset button, and turning the Kurio back on. To turn it off, hold the power button for 5 seconds until the screen displays “Power Off, Shutting Down…” To reset it, locate the small hole labeled “R” in the lower-left corner of the back side of the device. Push a safety pin, unbent paperclip, or other small object into the hole for about 3 seconds until the device displays “KD Interactive.”

If the camera is taking blurry pictures or not correctly tracking your motion, perhaps the lense is dirty. Try using a soft cleaning cloth to rub off any dirt, fingerprints, or smudges from both cameras: one is located on the top-right corner of the front of the device and the other is located on the top-left corner of the back of the device.

The Kurio may be experiencing a software bug. Try resetting the Kurio by turning it off, pressing the reset button, and turning the Kurio back on. To turn it off, hold the power button for 5 seconds until the screen displays “Power Off, Shutting Down…” To reset it, locate the small hole labeled “R” in the lower-left corner of the back side of the device. Push a safety pin, unbent paperclip, or other small object into the hole for about 3 seconds until the device displays “KD Interactive.”

The Kurio’s WiFi connectivity may be turned off. From the Parental Area, press the Settings icon and go to the section named “All Android Settings.” Tap “WiFi.” If WiFi is turned off, turn it on. Tap on the WiFi network you wish to connect to and type in the WiFi network password, if necessary.

If you still cannot connect to your network, your modem and/or router may be at fault. Try turning off your Kurio and your modem and router for 30 seconds. Then turn the devices back on and try to connect the Kurio to the WiFi network again.

The Kurio may be experiencing a software bug. Try resetting the Kurio by turning it off, pressing the reset button, and turning the Kurio back on. To turn it off, hold the power button for 5 seconds until the screen displays “Power Off, Shutting Down…” To reset it, locate the small hole labeled “R” in the lower-left corner of the back side of the device. Push a safety pin, unbent paperclip, or other small object into the hole for about 3 seconds until the device displays “KD Interactive.”

If you forget your Kurio log-in password, you will not be able to get past the lock screen. The only solution is to perform a factory reset. Performing a factory reset will erase everything on the Kurio and return it to exactly how it was when you took it out of the box. To perform a factory reset, unplug the Kurio and turn it off by holding the power button for 5 seconds until the screen displays “Power Off, Shutting Down…” Once the device is off, press and hold the volume down button and power button at the same time until the screen lights up with “KD Interactive.” Release the power button, but continue to hold the volume down button until the “DROIDBOOT” screen appears. Then, navigate to the “RECOVERY” option and select it by pressing the power button. This will prompt a new menu, from here select “Wipe Data / Factory Reset.” Your Kurio will go through a long restart phase and then welcome you to your new Kurio.

I have tried to reset like it tells me too but it has froze the screen to the Kurio starting screen. My daughter is devastated about forgetting her password as its the first time for her but i thought it can be reset as stated but its not the case.

Resources

Stay in the loop

Speak out for your right to repair.

New York,

New Yorkers stand up for what they believe in. And we're asking you to
stand up for repair.

This year, New York could be the first state in the nation to pass the Fair Repair Act,
A8192 and
S618.
We have a chance to guarantee our right to repair electronic
equipment—like smartphones, computers, and even farm equipment. We have a
chance to protect local repair jobs—the corner mom-and-pop repair shops that
keep getting squeezed out by manufacturers.

It’s not going to be easy. Manufacturers are standing in the
way. When your stuff breaks, they want to be the only people allowed to fix it.
So far, they’ve managed to stop Fair Repair legislation before your
representatives get a chance to vote on it. We’ve got to be louder than their
lobbyists.

The Fair Repair Act, known as
A8192 and
S618,
requires manufacturers to provide owners
and independent repair businesses with fair access to service information,
security updates, and replacement parts. Tell your state representative to
support S618. Tell them you believe repair should be fair, affordable, and
accessible. Stand up for your right to repair.

It's time to speak out for your right to repair.

Massachusetts,

The people of Massachusetts have always stood up for their
right to repair. In 2012, voters passed a law that ensured
residents' right to repair their car wherever they wanted.
Now, it's time to do the same for electronics and other equipment.

With the Digital Right to Repair Act,
H.143
and S.96,
we have a chance to guarantee our right to repair electronics—like
smartphones, computers, and even farm equipment. The Digital Right to
Repair Act requires manufacturers to provide owners and independent repair
information businesses with fair access to service information, security
updates, and replacement parts.

But we need your help. Big manufacturers don't want this
bill passed. And they're working hard to defeat it.

If you think you have a right to repair your products, find out who
represents you in the Massachusetts legislature. Tell them repair is good
for the environment, good for consumers, and good for business. Tell
them you support the Digital Right to Repair Act, S.96 and H.143.

It's time to speak out for your right to repair.

Nebraska,

This year, the people of Nebraska have a chance to guarantee
their right to repair their equipment—like tractors, farm equipment,
digital equipment, and even cell phones.

It’s yours. You own it. You shouldn’t have to beg the manufacturer
for permission to fix it when it breaks. The Fair Repair Act, or LB 67,
is simple. It requires manufacturers to provide owners and independent
repair businesses with fair access to service information and replacement
parts. So you can fix the stuff you own quickly—and get back on with your
life.

But manufacturers don’t like that idea. When
your tractor breaks or your cell phone stops working, they want to be the
only people who can fix it. And they get to set whatever prices they want
for parts and service.

It’s time to fight for your right to repair and defend local repair jobs—the
corner mom-and-pop repair shops that keep getting squeezed out. Find
out who represents you in the Nebraska state legislature. Tell them you support
the bipartisan Fair Repair Act, LB 67. Tell them that you believe repair
should be fair, affordable, and accessible. Stand up for the right to repair
in Nebraska.

It's time to speak out for your right to repair

Dear Minnesotans,

Minnesota has a chance to become the first state in the nation to pass
"Fair Repair" legislation. SF 15, or the Fair Repair bill, guarantees our
right to repair digital equipment like computers, refrigerators, cell phones
and tractors. It requires manufacturers to provide owners and independent
repair shops with access to repair information and replacement parts—so you
have the resources you need to fix things quickly and affordably.

But we need your help. Manufacturers don’t want a Fair Repair bill. When
your tractor breaks or your cell phone stops working, they want to be the
only people who can fix it. And they get to set whatever prices they want.

Find out who represents you in Minnesota's legislatures. Tell them that
you want the right to repair your purchases. Tell them you support a
bipartisan Fair Repair bill, SF 15. Tell them repair is good for the
environment, good for consumers, and good for businesses.

It's time to speak out for your right to repair

Dear Kansans,

Kansas has a chance to become the first state in the nation to pass
"Fair Repair" legislation. HB 2122, or the Fair Repair Act, guarantees our
right to repair digital equipment like computers, refrigerators, cell phones
and tractors. It requires manufacturers to provide owners and independent
repair shops with access to repair information and replacement parts—so you
have the resources you need to fix things quickly and affordably.

But we need your help. Manufacturers don’t want a Fair Repair bill. When
your tractor breaks or your cell phone stops working, they want to be the
only people who can fix it. And they get to set whatever prices they want.

Find out who represents you in Kansas' legislature. Tell them that
you want the right to repair your purchases. Tell them you support a
bipartisan bill. Tell them repair is good for farmers, good for consumers, and good for businesses.

It's time to speak out for your right to repair

Dear Wyomingites,

Wyoming has a chance to become the first state in the nation to pass
"Fair Repair" legislation. HB 199, or the Fair Repair Act, guarantees our
right to repair digital equipment like computers, refrigerators, cell phones
and tractors. It requires manufacturers to provide owners and independent
repair shops with access to repair information and replacement parts—so you
have the resources you need to fix things quickly and affordably.

But we need your help. Manufacturers don’t want a Fair Repair bill. When
your tractor breaks or your cell phone stops working, they want to be the
only people who can fix it. And they get to set whatever prices they want.

Find out who represents you in Wyoming's legislature. Tell them that
you want the right to repair your purchases. Tell them you support a
bipartisan bill. Tell them repair is good for farmers, good for consumers, and good for businesses.

It's time to speak out for your right to repair

Dear Washingtonians,

Washington has a chance to become the first state in the nation to pass
"Fair Repair" legislation. The Fair Repair Act guarantees our
right to repair digital equipment like computers, refrigerators, cell phones
and tractors. It requires manufacturers to provide owners and independent
repair shops with access to repair information and replacement parts—so you
have the resources you need to fix things quickly and affordably.

But we need your help. Manufacturers don’t want a Fair Repair bill. When
your tractor breaks or your cell phone stops working, they want to be the
only people who can fix it. And they get to set whatever prices they want.

Find out who represents you in Washington's legislature. Tell them that
you want the right to repair your purchases. Tell them you support a
bipartisan bill. Tell them repair is good for farmers, good for consumers, and good for businesses.

It's time to speak out for your right to repair

Tennessee,

This year, the people of Tennessee have a chance to guarantee their
right to repair their equipment—like tractors, farm equipment, digital
equipment, and even cell phones.

It's yours. You own it. You shouldn't have to beg the manufacturer
for permission to fix it when it breaks. The Fair Repair Act is simple.
It requires manufacturers to provide owners and independent repair
businesses with fair access to service information and affordable replacement
parts. So you can fix the stuff you own quickly—and get on with your life.

But manufacturers don't like that idea. When your tractor breaks or
your cell phone stops working, they want to be the only people who can
fix it. And they get to set whatever prices they want for parts and
service.

It's time to fight for your right to repair and defend local repair
jobs—the corner mom-and-pop repair shops that keep getting squeezed out.
Find out who represents you in the Tennessee General Assembly. Tell
them you support the Fair Repair Act, SB 888 in the Senate
and HB 1382 in the
House. Tell them that you believe repair should be fair, affordable, and
accessible. Stand up for the right to repair in Tennessee.

It's time to speak out for your right to repair

Illinois,

This year, the people of Illinois have a chance to guarantee their
right to repair their equipment—like tractors, farm equipment, digital
equipment, and even cell phones.

It's yours. You own it. You shouldn't have to beg the manufacturer
for permission to fix it when it breaks. The Digital Fair Repair Act is simple.
It requires manufacturers to provide owners and independent repair
businesses with fair access to service information and affordable replacement
parts. So you can fix the stuff you own quickly—and get on with your life.

But manufacturers don't like that idea. When your tractor breaks or
your cell phone stops working, they want to be the only people who can
fix it. And they get to set whatever prices they want for parts and
service.

It's time to fight for your right to repair and defend local repair
jobs—the corner mom-and-pop repair shops that keep getting squeezed
out. Find out who represents you in the Illinois General Assembly. Tell
them you support the Digital Fair Repair Act, HB3030.
Tell them that you believe repair should be fair, affordable, and
accessible. Stand up for the right to repair in Illinois.

It's time to speak out for your right to repair

Iowa,

This year, the people of Iowa have a chance to guarantee their
right to repair their equipment—like tractors, farm equipment, digital
equipment, and even cell phones.

It's yours. You own it. You shouldn't have to beg the manufacturer
for permission to fix it when it breaks. Iowa's Right to Repair Act, HF556, is simple.
It requires manufacturers to provide owners and independent repair
businesses with fair access to service information and affordable replacement
parts. So you can fix the stuff you own quickly—and get on with your life.

But manufacturers like John Deere and Apple don't like that idea. When your tractor breaks or
your cell phone stops working, they want to be the only people who can
fix it. And they get to set whatever prices they want for parts and
service.

It's time to fight for your right to repair and defend local repair
jobs—the corner mom-and-pop repair shops that keep getting squeezed
out. Find out who represents you in the Iowa legislature. Tell
them you support the Right to Repair Act, HF556.
Tell them that you believe repair should be fair, affordable, and
accessible. Stand up for the right to repair in Iowa.

It's time to speak out for your right to repair

North Carolina,

This year, the people of North Carolina have a chance to guarantee their
right to repair their equipment—like tractors, farm equipment, digital
equipment, and even cell phones.

It's yours. You own it. You shouldn't have to beg the manufacturer
for permission to fix it when it breaks. North Carolina's Fair Repair Act, H. 663, is simple.
It requires manufacturers to provide owners and independent repair
businesses with fair access to service information and affordable replacement
parts. So you can fix the stuff you own quickly—and get on with your life.

But manufacturers like John Deere and Apple don't like that idea. When your tractor breaks or
your cell phone stops working, they want to be the only people who can
fix it. And they get to set whatever prices they want for parts and
service.

It's time to fight for your right to repair and defend local repair
jobs—the corner mom-and-pop repair shops that keep getting squeezed
out. Find out who represents you in the North Carolina legislature. Tell
them you support the Fair Repair Act, H. 663.
Tell them that you believe repair should be fair, affordable, and
accessible. Stand up for the right to repair in North Carolina.

It's time to speak out for your right to repair

Missouri,

This year, the people of Missouri have a chance to guarantee their
right to repair their equipment—like tractors, farm equipment, digital
equipment, and even cell phones.

It's yours. You own it. You shouldn't have to beg the manufacturer
for permission to fix it when it breaks. Missouri's Fair Repair Act, HB1178, is simple.
It requires manufacturers to provide owners and independent repair
businesses with fair access to service information and affordable replacement
parts. So you can fix the stuff you own quickly—and get on with your life.

But manufacturers like John Deere and Apple don't like that idea. When your tractor breaks or
your cell phone stops working, they want to be the only people who can
fix it. And they get to set whatever prices they want for parts and
service.

It's time to fight for your right to repair and defend local repair
jobs—the corner mom-and-pop repair shops that keep getting squeezed
out. Find out who represents you in the Missouri legislature. Tell
them you support the Fair Repair Act, HB1178.
Tell them that you believe repair should be fair, affordable, and
accessible. Stand up for the right to repair in Missouri.

It's time to speak out for your right to repair

New Hampshire,

This year, the people of New Hampshire have a chance to guarantee their
right to repair their equipment—like tractors, farm equipment, digital
equipment, and even cell phones.

It's yours. You own it. You shouldn't have to beg the manufacturer
for permission to fix it when it breaks. New Hampshire's upcoming Right to Repair Act is simple.
It requires manufacturers to provide owners and independent repair
businesses with fair access to service information and affordable replacement
parts. So you can fix the stuff you own quickly—and get on with your life.

But manufacturers like John Deere and Apple don't like that idea. When your tractor breaks or
your cell phone stops working, they want to be the only people who can
fix it. And they get to set whatever prices they want for parts and
service.

It's time to fight for your right to repair and defend local repair
jobs—the corner mom-and-pop repair shops that keep getting squeezed
out. Find out who represents you in the New Hampshire legislature. Tell
them you support the Right to Repair Act.
Tell them that you believe repair should be fair, affordable, and
accessible. Stand up for the right to repair in New Hampshire.

It's time to speak out for your right to repair

New Jersey,

This year, the people of New Jersey have a chance to guarantee their
right to repair their equipment—like tractors, farm equipment, digital
equipment, and even cell phones.

It's yours. You own it. You shouldn't have to beg the manufacturer
for permission to fix it when it breaks. New Jersey's upcoming Fair Repair Act, A4934 is simple.
It requires manufacturers to provide owners and independent repair
businesses with fair access to service information and affordable replacement
parts. So you can fix the stuff you own quickly—and get on with your life.

But manufacturers like John Deere and Apple don't like that idea. When your tractor breaks or
your cell phone stops working, they want to be the only people who can
fix it. And they get to set whatever prices they want for parts and
service.

It's time to fight for your right to repair and defend local repair
jobs—the corner mom-and-pop repair shops that keep getting squeezed
out. Find out who represents you in the New Jersey legislature. Tell
them you support the Fair Repair Act, A4934.
Tell them that you believe repair should be fair, affordable, and
accessible. Stand up for the right to repair in New Jersey.