Our board and governors

“I am passionate about working with, and supporting, people to be the best they can be. I am proud of our organisation and the staff that work so hard to provide safe, effective and person-centered care.”

Sheena was born and raised in Chester before moving to study Human Geography at the University of Liverpool. From an early age, and influenced by her father, she knew that connecting with people and helping bring out the best in them would be her future professional path. Being a General Management Training Scheme graduate and learning from others, has led her to a career spanning over 30 years in the NHS, with 20 years at Chief Executive level.

A former Chief Executive of both commissioning and provider organisations, Sheena has worked at strategic and operational levels within the NHS. Currently, she is Chair of the North West Leadership Academy Board and a member of the NHS Employers Policy Board. Sheena was named CEO of the Year at the 2015 Health Service Journal (HSJ) Awards and currently holds a position within the HSJ’s Top 50 CEOs.

“I am very aware of the discrimination people face because they are regarded negatively for being different; in doing that we miss out on so much richness from people’s uniqueness. Our role is to help support and to promote inclusiveness and person-centredness. It is about connecting with people and helping them live full lives, in the way that matters to them.”

Avril was born and raised in Lancashire and became a registered mental health nurse in 1983. Inspired by a family member who has learning disabilities, Avril has always wanted to help people live full lives. She worked in Lancashire in a range of clinical settings prior to joining Cheshire and Wirral Partnership in 2001 and became a Director in 2003.

Avril has a keen interest in nurse leadership and organisational change, a subject she specialised in as part of her MSc in Health and Social Care. She has a strong sense of social justice and is committed to reducing health and social inequalities. She received the Queen’s Nursing Institute Award for Innovation in 1999, after establishing a mental health nursing service in local police custody suites. Avril has been a lead for the Trust’s Challenging Stigma campaign since 2004, and the lead for CWP’s link with Kisiizi Hospital in Uganda since 2010. Avril received an MBE in the Queen’s New Years Honours List in 2010 for services to mental health nursing.

“I’ve worked with some really inspiring people who have taught me all the things I know, to allow me to do my job to the best of my abilities. I have the best job in the world. I have the pleasure of being able to do clinical work but also to help as a medical director to improve quality and standards of care.”

Originally from Doncaster, Anushta completed her medical training in Liverpool before qualifying as a psychiatrist in 1996. She gained a Diploma in Geriatric Medicine in 1997 and has over 15 years experience as a consultant, with a speciality in old age psychiatry. Anushta took the position of medical director in 2010, having previously held posts as both the Trustwide clinical director for Adult Services and clinical director for Older People’s Services. She has also held the Programme Director role for Old Age Psychiatrists at Mersey Deanery.

Today she balances her role as a medical director with her clinical duties at CWP’s Bowmere Hospital, Chester. In 2013 Nush was presented with a North West Leadership Award for Quality and Innovation and currently leads the Zero Harm agenda within the Trust. She is also the Trust’s executive lead on work in Western Cheshire to explore options for accountable care systems, aiming to influence the development of an environment of continuous improvement

“All achievements by CWP are due to competent, committed teams and have been feasible due to the partnerships adopted within and across services and agencies. I am proud to work within CWP and feel passionate about enabling others to be the best they can be.”

Raised in Lancashire, Andy went to Blackpool Grammer School, before attending the University of Lancaster in 1974. He started his career as a charge nurse in 1979. Over the last 35 years, Andy has taken on a number of roles within the NHS; as a nurse, teacher and senior manager in services for children and adults with learning disabilities. He has held several senior clinical posts, taking the role as Director of Operations, at CWP, in 2009.

Andy’s life has been dedicated to people with learning disabilities having lived with and alongside those individuals affected. Andy is a former Healthcare Commission Associate and is a former member of the local Safeguarding Children Boards, Learning Disability Partnership Boards, and is a member of the Executive Commissioning Group for mental health and learning disability services across Cheshire and Wirral. Andy recently became Governor of Ancora School and is Chair of the Nevexia Board. He is also on the Board of Central Cheshire Integrated Care Partnership.

Tim Welch, Director of Finance:tim.welch1@nhs.net 01244 397267

“I am an accountant by training, but what motivates me is how I can help everyone do the best they can in caring for the people who need our services. The vision and values of the organisation are fantastic and I believe in the work around patient-centered care - genuinely wanting to put patients at the heart of what we do to and working collaboratively to get the best answer for them.”

Lancashire born, Tim went to boarding school before attending the University of Liverpool to study bio-chemistry. He eventually took a route into accounting, starting his career as a graduate within financial management in Norwich Health Authority. He eventually found his way back to Lancashire as Deputy Chief Executive and Director of Finance at Blackpool Teaching Hospitals NHS Foundation Trust, before joining CWP in 2013.

Tim has worked within the NHS for more than 20 years, with over 12 years experience as a Director. A Fellow of the Chartered Institute of Public Finance and Accountancy, Tim also deputises for Sheena working collaboratively with partner organisations to get the best answers for the patients CWP cares for. Tim is also the Chair for CWP’s Business Development and Innovation Sub Committee, Nevexia Board and Central Cheshire Integrated Care Partnership Board. He also holds a director position on the Villicare Board.

David Harris, Director of People & Organisational Developmentdavid.harris23@nhs.net 01244 393128

“I feel so attached to CWP and the incredibly important work we do. It is the best place I have ever worked. No, we are not perfect and there is much we can do better. I see my role as helping to create a workplace where everyone feels supported, valued and able to give their best every day.”

David’s early years were spent in Lancaster before he embarked on a degree in Classics at Peterhouse College, Cambridge. His time there took an unexpected turn and he experienced a period of ill-health. He had always wanted to work in the public sector and started his career in the Prison Service. His has since worked in a variety of settings and throughout that time has frequently found himself drawing on his own experience to support individuals dealing with mental health challenges.

A former member of the Civil Service Fast Stream Scheme, David has over 22 years experience working in public sector organisations with a particular focus in the development, implementation and management of organisational change. Previous to his role at CWP, David worked at Aintree University Hospital as Deputy Director of Human Resources and Organisational Development. He is an AQuA Fellow in Improvement Science, has an advanced diploma in executive coach mentoring and is a Chartered Fellow of the Charted Institute of Personnel and Development.

“I come from a big family and was brought up during the war; you therefore appreciate everything so much more and work hard. I feel inspired by my family to do the best I can and to help people both clinically and strategically. When you see a patient it is rewarding to see the outcome of what you are doing there and then, but strategically you are helping a bigger number of people.”

Born in Lebanon, Faouzi moved to Latvia and graduated as a medical doctor in 1996. He moved to Russia and lived there for five years to complete his post-graduate course in renal medicine. He moved to the UK in 2001. Faouzi was inspired by his research into psychosis in patients receiving haemodialysis and decided to change direction. He trained to become a psychiatrist, before taking a job within CWP. He is now the consultant in the early intervention team in psychosis.

With over 20 years’ experience as a doctor, Faouzi was appointed as joint medical director in October 2013. He is the Responsible Officer and the Trust’s Caldicott Guardian.

“I am inspired and influenced by people who do what they do, not for their own gratification, but to help people. They have compassion and care in huge bundles and to do that, in the way so many of our staff do, really motivates me to try to contribute in any way I can.”

Born in Coventry but brought up in Leicester, Mike went to the University of Liverpool to study economics and thereafter trained as a chartered accountant. In 1983 Mike joined Pilkington and spent nearly three decades working in the organisation, chiefly in international manufacturing in the building products and ophthalmic sectors. He travelled extensively and lived in a number of countries including Australia, California and Central and Eastern Europe.

In 2010, he left the company as European Finance Director and in 2011 applied to become a non-executive director with CWP after being inspired by the compassion, enthusiasm and motivation of staff, its board members and involvement representatives. In 2013, he was appointed chair of the Audit Committee and deputy chair to the Trust. In 2015, Mike took the helm as chair of the Trust.

Lucy Crumplin, Independent Non-Executive Director:

lucy.crumplin@nhs.net

01244 397469

“It’s about understanding how we can do our very best for the people that come to CWP and the people that care for them. I try to help find ways we can keep improving on that all the time. I’m proud to be associated with an organisation that’s so committed to doing the right thing for the people that use our services – that concept absolutely guides our decision making as a Board.”

Born and brought up in South Wales, Lucy has always been down to earth, determined and fascinated by how people think. Following a degree in English Literature and Psychology at Cardiff University, she started her career in London with KPMG, moving from Accountancy to Consultancy where she focused on helping firms motivate, develop and reward people effectively. Subsequently working for PA Consulting and Hedra, Lucy built her people and change management experience with both public and private sectors organisations across the UK.

The Welsh hills tempted her back and in 2007 Lucy took the role of Chief HR Officer with Wrexham Council. A family followed with a short break from work and now Lucy has two children who keep her on her toes, as well as working independently as a HR and Management Consultant. When Lucy saw the Non-Executive role at CWP advertised it seemed like a perfect fit to bring her background in psychology, business consultancy and HR strands together in a really beneficial way. She was delighted to be appointed in 2013 and re-appointed in 2016.

Dr James O'Connor, Independent Non-Executive Director:

james.oconnor1@nhs.net

01244 397469

“I never realised what a great place CWP was until I joined. Having worked on a number of different boards, I can say the atmosphere within the Trust from all members of the organisation right through to the unity of the Board is a pleasure to be part of. The Trust is filled with warmth and care and as a part of the team here, I hope I can make an equal contribution.”

A retired GP, Jim describes himself as a “true scouser”. Born in Liverpool before moving to Southport, Jim went on to study medicine at the University of Liverpool. Working in Wirral as a GP from 1978, with a specialism in obstetrics and gynaecology, Jim became the first doctor in his family and the last GP in Wirral to do home deliveries and maternity hospital deliveries.

After establishing himself as a GP, Jim went on to find extra stimulus within medical director roles in community services, intermediate care and primary care to give him a wider view of care in the community. These roles became a great asset in supporting him move to the role of NED at CWP in 2014. Jim currently chairs the Trust Quality Committee and is Deputy Chair of the Trust.

“CWP manifests the values you want to see in all NHS Trusts. These values demonstrate that we are trying to be the best we can be to help the people we serve. It’s a privilege to work within the organisation and I hope I can contribute in some way to us becoming the most outstanding mental health Trust in this country.”

Rebecca was born in Liverpool and went to school in Crosby before starting her nursing career in the NHS in 1976. She went on to become Director of Nursing at both of Manchester’s Children's Hospitals, and Alder Hey Children's Hospital in Liverpool as their Director of Nursing and Operations, and to work on national policy in the field of children’s intensive care. Rebecca received a CBE for her work on the Bristol Royal Infirmary Independent Public Inquiry and in 2007 she was awarded an Honorary Fellowship from her Alma Mater, Liverpool John Moores University for services to nursing and healthcare management.

As Chief Executive she managed the merger of St Helens and Halton Primary Care Trusts before becoming the CEO for the combined Trust. In 2008 Rebecca retired from the NHS. Her interests since include competitive bridge, and from 2009 she has been a Trustee of Chester Zoo and subsequently Vice Chairman until her retirement from the role earlier this year. In 2014 Rebecca became a NED at CWP and has led on Mental Health Act assurance. She has taken up the role of Speak Up Champion and Board Champion for Person-Centred Care. She is also the Trust’s Senior Independent Director.

Andrea Campbell, Independent Non-Executive Director:

andrea.campbell2@nhs.net

01244 397469

“I always try to make a difference, but what I hope to achieve whilst at CWP is to support the organisation in being a great place for the people who use the services and for those who work in it. This Trust is ethical and has integrity, which is important to me, but most of all I want to help it be the best.”

Another recent edition to our NED team is Andrea. She has lived in England for 40 years but was originally born in Boston, US, as a twin. Andrea travelled around Europe in the 1960s before settling in London – working for most of her life in the NHS.

Andrea started her career within secretarial school in the US before taking a role within health at the King’s Fund Emergency Bed Service in London for five years and then as a unit administrator for a new service in learning disabilities. Andrea went on to work at Hammersmith Council, London, within health policy, relocating to Bolton both to support her new family and to continue her career within health policy. During this time, she undertook a master’s degree at Leeds University in social and public policy and in the second year she was asked to take on a new post as an executive director for community care within Sefton’s health authority. Whilst at Sefton, Andrea was asked to set up the first North West Secure Commissioning team and in 2004 she left the NHS to set up an active consultancy business, which has run for over ten years. Since then she has held a NED post before joining CWP this year.

Edward Jenner, Independent Non-Executive Director

e.jenner@nhs.net

01244 397469

“CWP is a fantastic organisation. Everyone I have met is dedicated, intelligent, caring – just wonderful people. I marvel at how we are able to help people better cope with life. I’ve always felt that if I was to come and help the NHS I would want it to be in mental health. It’s a hidden thing and it’s far more important than we like to think it is.”

We would like to welcome Edward, one of our newest NEDs to the organisation. Edward was born on the Wirral and studied at University College London before joining Unilever as a graduate trainee. He stayed with the company for 19 years and returned to Wirral to start a family after living and working in Holland for two years.

In 1999 Edward was recruited by Wedgwood, initially as Group Finance Director, and stayed with the company for seven years before starting a 20-year-long portfolio career at non-executive director level; providing consultancy advice and working within his family house-building company. Variety, new things and creativity are Edward’s drives in life, which meant that working in CWP was a natural fit.

During a long career with BT, Brian has sat on the North West Business Leaders Board and the Manchester Inward investment Board. Brian decided to become a governor at CWP because of the excellent care his son received. He wanted to help other carers get the best help advice and care from CWP.

Arlo King

Alongside being the current service user governor, Arlo helps coordinate several peer led support groups in Chester with Rethink Mental Illness and is also a trustee for Chester Plus support group. He is an involvement representative with CWP and attends various meetings to get service users views and concerns to help represent and develop CWP.

David Bull

David is a carer for his wife who lives with a long term condition, and over many years has worked with CWP Adult and Older People’s Community Mental Health Teams and Wellbeing Clinic. David is retired and has work experience in public sector law and governance and business risk management, is a volunteer youth worker and has been involved in the voluntary, community and faith sectors in Cheshire West and Chester and further afield. David holds professional qualifications with the Chartered Institute of Legal Executives, the Chartered Institute of Personnel and Development and the Institute of Risk Management.

Ferguson McQuarrie

Ferguson has lived in Wirral all his life and was elected to the Board of Governors in 2013 as a service user and carer governor. He currently works as an OT Assistant at CWP’s Springview site at Clatterbridge Hospital. He has been working in this role for the past seven years and feels it allows him to interact with patients, giving him a unique position as a former service user.

Gordon (Gus) Cairns

Gus has lots of experience working with the NHS on a national level including 3 years on a NHS England specialised commissioning Clinical Reference Group for Specialised Urology and assisting in interviewing for NHS England New Models of Care. Gus wanted to be a Governor to help boost the profile of Autism within the trust and his main interest is patient involvement in strategic planning.

Jacqueline McGhee

Having worked as a Civil Servant previously, Jacqueline is now a volunteer for Cheshire and Wirral Partnership NHS Foundation Trust as a Lived Experience Connector, volunteers who have experience of local healthcare services and play a key part in the Nursing Associate training. Jacqueline is also part of the Peer Support Scheme offering expert insight to support patients in their recovery journey. In addition, she also takes part in the PLACE visits and the Personality Disorder KUF awareness training.

Keith Millar - Deputy Lead Governor

Keith has served time within the Maritime industry holding positions and qualifications in quality and management, and was foreman on the last submarine build for the Royal Navy at Cammell Laird. Keith has spent the last 20 years working in the Aerospace industry holding positions in health and safety management and quality control.

Michael Brassington

Michael has a PHD in physics and over 35 years of research and development and executive business experience. Michael has lived and worked in San Francisco bay area since 1985 in the semiconductor industry. Since returning to the UK in 2014, Michael has continued to provide engineering consulting services to the high tech industry, and was also elected to the board of Governors for Dee Bank’s school in 2015. Michael has cared for his children who have accessed Mental Health services, and suffered from clinical depression for the past 25 years receiving treatment in the US and UK. He continues to be a user of CWP services, including in-patient, out-patient and community health services.

Peter Ashley-Mudie

Alongside being a Service User, Peter has a background in Social Working which involved helping Children and Families and holds an Advanced Diploma in Counselling and Psychotherapy. He is also a Lived Experience Connector for CWP along with being a Volunteer for the Trust for the past 10 years. Peter is also a Trustee of Wirral Churches’ ARK project which focusses on Service Delivery for the Homeless. Peter is keen to ensure the Service Users voice is heard in the continued development of CWP services in both community and hospital settings.

Photo to Follow

Phillip Billington

Phillip joined the Trust in 2017 as a Service User Carer Governor. As part of Phillip’s Governor duties, he is also an active member of the Membership and Development Sub Committee. He is a resident of Wirral and before retiring at the age of 67 he had a career in engineering. Phillip spent the early part of his career living in Africa for over two decades. Phillip has a wealth of experience in general life. Having found himself with hampered mobility, Philip was determined to access a better quality of life and to get involved in affairs within his local community and so began his journey to becoming a volunteer Service User and Carer Governor with Cheshire and Wirral Partnership NHS Foundation Trust.

Phil Jarrold

Phil and his wife care for their daughter who was diagnosed with Bipolar Affective Disorder in 1998. They have both learnt a lot on their journey and have experience with both Inpatient and Community based Services within East, Central and South Cheshire. From 2000-2002 Phil was a Non-Executive Director for Mid Cheshire Hospitals NHS Foundation Trust. He then went on to become a Governor for CWP from 2010-2016. During his time as a Governor he participated in both the Membership & Development & Scrutiny Sub Committees. Phil is pleased to be re-appointed as a governor and hopes that his experience will enable him to continue to constructively question the strategic direction and various initiatives proposed by the Trust. In his spare time Phil likes to keep fit and healthy by walking, gardening and enjoys watching sports, he also loves being a grandad. Prior to retirement Phil ran various PLC subsidiary companies within the consumer food sector.

Anne has lived in Wirral all her life, and has worked for over 30 years teaching at the local Schools. Within her career she has undertaken many roles and gained a wealth of experience in many areas. Anne decided to have a change in career which led her to working in the voluntary sector for Advocacy in the Wirral area. She is now currently working in the voluntary sector in Cheshire, where she deals with local authority, health professionals and services. Within her role of CWP Governor Anne is keen to assist service users and members express their wishes and concerns about the available provision to support them with the trust .To listen to individuals about their patient experience so their voice is heard and hopefully benefit the members and the service users regarding mental health issues.

Area: Wirral

Derek Bosomworth

Profile to follow

Area: East Cheshire

Elizabeth Bott

After serving as Governor at the Countess of Chester Hospital NHS Foundation Trust for three consecutive terms, Elizabeth joined the CWP Trust in 2017 as a Public Governor. She was born in Birmingham, grew up in Bristol and studied sociology & social work practice at Liverpool University, later obtaining a Psychiatric Social Work qualification from Manchester University. She has also obtained a Master’s Degree in Ethnic Studies & Race Relations from Liverpool University. Through the years Elizabeth worked in various settings such as Marks & Spencer, Hammersmith, Children’s Homes, as a Community Mental Health worker, an assistant primary School Teacher and a hospital based outreach social worker. Further on, she worked together with a wide spectrum of families/users and a wide spectrum of multidisciplinary professionals, schools, doctors and therapists at the Child & Family Guidance Services, North Wales area. She had a central role in the setting up of the first Cheshire Race & Equality Council, inaugurated in November 1995 and she is still a member of the Board of Trustees of the current ‘Cheshire, Halton & Warrington Race and Equality Centre’ (CHAWREC). She is also an active volunteer and Board member of Healthwatch Cheshire. Elizabeth’s interests include: theatre, history of art & architecture, travel, travel photography, landscape history, gardening, reading and walking.

Area: Cheshire West and Chester

Helen Nellist

Helen’s experience includes working for high-profile companies in roles focused on corporate marketing. Currently, she is acting as Deputy Principal and CEO at South Cheshire College and West Cheshire College, managing Business Development and Apprenticeships, Marketing, PR and Communications and also International recruitment and provision. Her leadership and impact has been recognized by Ofsted in December 2016, as Helen led West Cheshire College to a successful merger with South Cheshire College, ensuring a strong financial foundation for the College. Helen is also a member on the Trustee Board for Blacon High School, a Governor at Upton High School and a Director of the West Cheshire and North Wales Chamber. In her role as a CWP Governor, she aims to actively contribute to addressing mental health issues in the benefit of the service users.

Area: Cheshire West and Chester

Nigel Richardson

Nigel has over 20 years Board level experience in complex organisations in both private and public sectors, driving service and efficiency improvements . Having led extensive marketing and transformation strategies, customer service operations, and large investment opportunities, his core expertise includes establishing partner relationships, joint venture collaborations and innovative insight systems, aligning resources to ‘join up’ services more efficiently for citizens. In his public sector roles, he focused on improving services in specific communities by identifying citizen 'unmet' needs and striving to identify the best solutions for them. Nigel’s work at the Pension Disability and Carers Service was positively acknowledged by the NAO report (Pensioner Poverty) and recognized through his team winning both the Whitehall and Westminster Award for ‘Joined up Government’ and the Guardian Public Service Award for Innovation and Progress. More recently, Nigel led and chaired a Cross-Government Board, to deliver a Minister sponsored program of ‘trail blazers’ Integrating Mental Health and Employment services.

Area: Out of area

Richard Agar

Richard worked for Merseyside Police 33 years, retiring at the rank of inspector. He was an elected public governor at Wirral University Teaching Hospital between 2007 and 2013, where he served on a number of committees. Richard also volunteers in community mediation and restorative justice in Wirral. Quality of care and patient experience are his main interests within CWP.

Area: Wirral

Rob Walker

As well NHS experience collaborating at operational levels Rob has gained valuable knowledge sitting on a local Commissioning Board where he represents the interests of service users. Rob helped develop CWP's Challenging Stigma Project and in the same year gained a qualification in Leadership and Empowerment in Mental Health. As a result of his achievements he was made a member of the Institute of Mental Health and gained the status of Associate Fellow of The Higher Education Academy. In 2013 he was appointed to the Royal College of Psychiatrists Parliamentary Liaison Committee and their Leadership and Management Committee.

Deepak is a specialist physiotherapist in multi-disciplinary learning disabilities team. He is keen to listen to the concerns of the staff and be the voice of allied health professionals to influence decisions for the betterment of the workforce in this rapidly changing NHS environment. He is determined to work with the services to help them provide patient centered care and incorporate 6 Cs in the practice.

Area: Therapies

Jill Doble

Since qualifying as an Occupational Therapist in 1984, Jill has worked predominantly within the clinical field of older people's mental health for CWP. Jill really enjoys working as an OT within a multi-disciplinary team and is very proud to represent Therapists on the Council of Governors.

Area: Therapies

Ken Edwards

Ken has been a mental health nurse for 30 years, in that time working across many inpatient services. Since 1998 he has been responsible for delivering CWP staff clinical education programme and is currently Clinical Education Lead. This education role is also shared with his role as CWP Security and Safety Lead which Ken has held since 2005. His passion has always been to promoting staff values and ensuring equality across all levels within the organisation. This is Ken's second term as a Governor and he looks forward to working with all colleagues which address the common challenges ahead.

Area: Nursing

Philip Mook

Philip previously worked in the commercial sector as a Shipbroker and has great experience of management within large organisations. Since working within CWP he has found the work extremely rewarding and wishes to contribute further beyond his day to day working. Philip has recently joined the Membership and Development sub-committee.

Carol became a local Councillor in May 2015 and has a keen interest in supporting the work of the trust. She has a background in accountancy and hopes to bring useful skills to the role of Governor. Carol believes that we need to make mental health service provision as positive and effective as possible.

Area: Cheshire West and Chester Council

Graham Pollard

In 2015 Graham was appointed Director of Operations for the Faculty of Health and Life Sciences at the University of Liverpool. Since joining the University in 2007, he has been fortunate to enjoy several roles that have enabled him to broaden his knowledge and experience of health education and research, and support the University’s contribution to the local, national, and global community.

Area: University of Liverpool

Iain Stewart

Profile to follow

Area: Wirral CCG

Pam Smith

Pam is a qualified Occupational Therapist and has spent most of her working life in local government. She now has her own Management Consultancy Company which advises local authorities, housing associations and charities. Pam is particularly interested in the care of people with Dementia and those with a physical disability.

Area: West Cheshire CCG

Cllr Phil Gilchrist

Phil’s interest in mental health flows from direct experiences in his family. He believes that it is only by talking to each other and tackling misconceptions that we can help others to understand more about poor mental health. Phil currently serves Eastham on Wirral Council, where he was first elected in 1977.

Area: Wirral Borough Council

Sean Boyle

Having experience of working with CWP in its various forms, for the past 25 years, Sean acquired valuable knowledge and understanding of the full circle regarding the organisation – previous and current state of play, medium and long term action points. Working in the front line of a crisis resolution home treatment team keeps him in touch with issues CWP staff is confronted with. Over the past five years, Sean’s role as a staff side RCN steward offered him the opportunity to negotiate amicable resolutions to problems which have arisen for staff in their workplace. He strongly believes that treating staff with fairness and respect is the key to providing quality care to service users.