By buying from Tractionet LLC, you are not just getting hardware, but a complete solution with expertise that you can't find anywhere outside of F5 Networks themselves. Tractionet offers a 24 hour replacement on this unit. So, if you have any hardware issues, you know that Tractionet will be there for you. If you combine that with the 1 year hardware parts and labor warranty, its no wonder that Tractionet has become the top seller of Refurbished BigIPs on the market. Additionally, each unit that Tractionet LLC sells includes 2 FREE HOURS of BIGIP Consulting to quickly get your solution implemented quickly!