SHIPPING & RETURNS& SERVICES

※Shipping: Your goods will be shipped with in 24-48 hours, we know you are eager to get it, 3-5 working days to arrive, click shipment for details

※Return: If you are not completely satisfied with your purchase for any reason, you may exchange an eligible item for a different item in 15 days, provided you follow the properreturn procedure and eligibility guidelines.

※Services: Any questions can be answered within 24 hours, you can send messages to klaiyi@klaiyihair.com or call us: +8618864600633

FAQ

What is the difference between Klaiyi Hair and Klaiyi Plus Hair?

Many clients ask us what are the differences between our hair. Now let us help you to figure out! Some clients would ask us do you have 7A, 8A, 9A, and even 10A Virgin. Hey guys, we need to change this mind. Why? Because different companies have different names and grades for their products. Some companies said they supply 10A Virgin hair, they just want to make themselves different from others and to attract the clients like you.

All of our hair with no tangle, no shedding, good quality, they are just suitable for different clients.So some suppliers in China use low quality hair as high grade hair, for example some people name their 5a hair as 7a hair, even 8a hair. so we cant judge hair quality by hair grade, we should see quality first. Contact our sales to get started!

How many bundles should I purchase?

Long hair is never all the same length. At Klaiyi Plus Hair Collection, we receive our virgin hair in ponytails. After washing the hair, we remove any hair shorter than 8 inches before creating our extensions. This gives the finished pieces a natural taper. If you purchase 18-inch hair, you’ll typically need three pieces for a full sew-in. You’ll need more than three pieces if your extensions are over 22 inches long.

What length should I purchase?

All bundles must be measured to the stretch. With that said, please keep in mind that you will need to accommodate for its curl pattern when selecting your desired length.

What are the best hair care products for authentic virgin hair?

Use sulfate-free shampoos and conditioners. Moisturize with argan oil. Steer clear of heavy oils. If you use them, make sure you wash them out.

Why do tighter steam-permed curls require more maintenance?

When Remy human hair is steam-permed into tighter textures, it is being forced to hold a curl. You should treat it with care to maintain the texture. In humid regions, the hair will expand with moisture and will require more upkeep.