Product Returns

Due to the fact these are custom made items, and to help protect our customers from possible allergen exposure, we do not accept returns or exchanges. If you are sent an incorrect pattern, color, or size, please contact us within 3 business days of receiving the product(s) and we will happily exchange the item. All exchanged items must be returned in the original packaging, free of all pet hair, odors, and stains. Failure to comply with these terms will result in a final sale and no refund.