Overview and CQC Inspections

OverallInadequate

Our inspector's description of this service

Last updated 8 August 2017

Kidderminster Hospital and Treatment Centre offers clinical facilities and patient accommodation for a wide range of day case, short stay and inpatient procedures. The nurse-led minor injuries service is open 24 hours a day and treats more than 24,000 patients every year. There are approximately 600 staff based at the hospital and treatment centre, 70 of which are consultants.

Other facilities at the Kidderminster site include a full range of outpatient clinics, including outpatient cancer treatment in the Millbrook Suite, MRI and CT scanners and a renal dialysis unit.

In 2015/16, the trust had an income of £368,816,000 and costs of £428,732,000; meaning it had a deficit of £59,916,000 for the year. The deficit for the end of the financial year for 2016/17 is predicted to be £34,583,000.

Our first comprehensive inspection took place in July 2015, when Kidderminster Hospital and Treatment Centre was rated as requires improvement and the trust entered special measures. We carried out a second comprehensive inspection of the trust in November 2016 on this occasion; the trust was rated as inadequate and remained in special measures.

Inspection ratings

We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:

Outstanding – the service is performing exceptionally well.

Good – the service is performing well and meeting our expectations.

Requires improvement – the service isn't performing as well as it should and we have told the service how it must improve.

Inadequate – the service is performing badly and we've taken enforcement action against the provider of the service.

No rating/under appeal/rating suspended – there are some services which we can’t rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.

Ticks and crosses

We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.

There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.

The service must make improvements.

At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.