Digital & Transferred Value Implementation ManagerInComm Holdings

Overview:
InComm is a leading provider of cutting-edge prepaid products, services and transaction technologies to retailers, brands and consumers. InComm supports more than 400,000 points of distribution and helps retailers build prepaid card destinations, connects brands with new markets and gives consumers a simple, secure shopping experience.

InComm stays ahead of emerging trends by analyzing market needs and leveraging its global, innovative commerce platform, go-to-market expertise and extensive partner relationships. With 123 global patents, InComm is headquartered in Atlanta and has offices in North and South America, Europe and the Asia-Pacific region. For more information, visit www.incomm.com or follow us on Twitter at www.twitter.com/incomm.

Responsibilities:
Serving as the primary customer contact and overall technical lead for Digital platform integrations and product launch activities, provide technical direction and project leadership to produce on time, quality delivery of all assigned projects.
Provide oversight and technical direction for new Transferred Value partner implementations.

Responsibilities:
Building and maintaining relationships with key executives involved in developing new business opportunities which leverage the Digital platform
Manage day to day communications / interaction with key internal and external clients
Sets and manages client expectations, and ensures delivery consistent with agreed scope and schedule
Provide, as appropriate, consultancy to aid customers in the development / clarification of their requirements
Understand customer requirements and assist in the project scoping and definition process, applying the company?s standard products and services portfolio, and supporting best practices, to the extent possible
Champion the definition of clear processes and accountability for all Digital and Transferred Value integration
Contribute to defining best practices and improving client facing documentation
Manages the integration of new retailers, migration of existing retailers onto
Manages the configuration and minor development efforts associated with integration of new merchants and new Digital and Transferred Value processors / products
Set direction for all resources at project level
Ensure client satisfaction with the project process and project team by effective and timely communication including status reporting, continual risk/issue assessment/management and escalation, and resolution of issues as they arise
Facilitate communication between project team members during programming and throughout the project lifecycle
Clarify opportunities and risks associated with assigned projects
Qualifications:
A four year degree or equivalent experience (5+ years of project management / technical consultant experience / training)
Must have superior verbal and written communication skills
Experience supporting internal and external customers
Experience creating Business Requirements, Project Plans, Project Schedules and associated project materials
5+ years minimum experience in Project Management
MS Office Tools (Word, Excel, Project, PowerPoint, Visio)
Expert understanding of software development and infrastructure project lifecycles
Ability to effectively manage time, prioritize work, multi-task across many assignments and delegate
Ability to assess the impact of new project requirements on an existing team workload