Uber drivers do a tough job. They’re seen as a necessary evil by the company they work for, and are pretty much hated by the taxi drivers they’re putting out of business. So the least we, as passengers, can do is thank them for their efforts. By tipping them? No. By complimenting them.

When you have enjoyed particularly good service it’s customary to tip the person who has gone above and beyond to make your experience an enjoyable one. This isn’t true in every country around the world, but Americans certainly have a reputation for tipping.

The idea is to add an extra layer of feedback to the Uber experience. Awarding a driver 5 stars out of 5 means you cannot fault them on anything, but what was the exact reason for that high rating? Essentially, Compliments will allow Uber drivers to discover exactly what they’re doing right.

Compliments Don’t Pay the Bills

This is a nice idea from Uber, but it’s a little troubling when the company seems so strongly against passengers tipping their drivers. It’s always nice to receive a compliment, but if you were being paid in compliments, would you really turn up for work week-in, week-out.

Do you tip your Uber driver? If so, how much do you normally give them? If you don’t tip your Uber driver, is there a reason why? Do you think Compliments is a positive addition to the app or a bit of a kick in the teeth? Please let us know in the comments below!

Uber has no right to tell its customers not to tip their drivers. Uber gets its money up front from credit cards stored for the customer. I decide who and when I give my money. Not Uber nor anyone else. Ya can;t have it all Uber so step off on this issue.

Eddie...I realize I'm a little late on this comment, but I got this urge to connect with you. I just want to tell you that I know exactly how you feel. Sometimes when I get into that negative mindset I actually consider jumping off a bridge into oncoming traffic. Have you considered that option? Good luck with whatever you choose to do.

To my fellow Uber and Lyft drivers - it's time for something better. Juno will be expanding outside of NYC very soon! Not familiar with Juno - just google or watch a Youtube video about it. They will be taking care of their drivers!

How so? How about an actual person to talk to on the phone? (Frustrated w/ Uber's support? I am!) How about in-app tipping? How about a low 10.5% commission through March of 2018 for those who pre-register? My referral code is 7606-189. I'm hoping to get enough drivers to sign up in Michigan so that Juno will go live soon. (The code is good across the country)

I really like the compliment status now where a Uber Passenger can say why they were happy with their Uber ride/experience, but I as a Commercial Transportation Company Owner who does Black Car Transportation Service, and I am a driver for Uber under the Uber Select/SUV catagory, I would like to see Uber make some changes to where the Uber Passengers can tip the drivers on the Uber AP, for their happy service they received

If there were in-app tipping at Uber, it would save all users a lot of trouble. I always tip $5 cash when the drives are under $10. Still, once I didn't have any change and felt bad not to tip (and because I know an Uber driver).

People tip cab drivers all the time and uber is less than a cab, so why would you not tip ur Uber driver ? If your Uber driver goes over and Beyond like waiting, stopping at a store ,gas station ,restaurant and is polite and their vehicle is clean smelling good. Why not? I think they should be tip.

I drive for both Uber and Lyft, for a long time I did primarily Uber. But when I saw the difference that tips make I started doing as much time as possible on Lyft over Uber. If two riders request a ride at the same time, one on Uber's app and one on Lyft's app... I will always take the one on Lyft first. I feel Uber is taking food from a driver's mouth by not putting in a tipping function in the app.

I am an uber driver. I do not receive many tips as most of my riders don't carry cash or I can't break a 20.00. Please add the tip feature to the app!. Complements are nice but unless you plan on giving drivers bonuses for complements they really don't mean much. Though I am out there to provide a service, compliments don't help pay the bills. Most riders don't even look at that aspect of the app for the driver. They just want to get from point A to point B as cheaply as possible. My customer service won't change either way I will still provide the same amount of courtesy and professionalism to all my riders.
Concerned Uber Driver!!!

As a driver..I THK we should get tips.. for what you ask us to do..we should be able to get tipped..it's kinda discouraging...when you drive for Hours and take some people..for a long ride..and you have to use (my) money to get back home..gas money..we are ask to do alot..we should be tipped..

Uber is banking that they will get choosen by riders because on uber the application has no way to tip electronically ovrt Lyft. But that only one part of equation. If most of the drivers are are on Lyft and gaining market shares whos winning then?
If you tip the bar tender for getting you to the point were you shouldnt drive why wouldnt you tip the person that got you to your destination safely?

Are you kidding me? Now we have whiny Uber drivers. You knew exactly what you were getting yourselves into. The taxi industry told you, time and again. To those drivers working more than a 12 hour day: No we don't want you on the road, you are dangerous. For those who think cleaning up vomit or other messes should not be part of your job: guess what. It is. You offer up your car to strangers for money. Whiny Uber drivers complaining about the big bad company. You asked for it. You deserve every ride without a tip that finds you.

You are part of the problem, as you are highly misinformed. Most of us actually didn't "know", because Uber slashes rates at will and says "it's only temporary". Meanwhile Los Angeles is at $0.90 / $0.15 for nearly a year. Ever driven in LA traffic? Probably not because there is a driver picking up your entitled ass.

Vomit? No, not part of the deal. How about you learn how to conduct yourself publicly and not drink like a college freshman? The deal is to get you from A to B safely, efficiently, and without incident. Your job as a passenger is to be ready to go at the pickup location when we arrive and not be a douche. I am guessing you fail at the latter, if not both.

This attitude that we are somehow your servant needs to stop. Just because you are (barely) paying for a service, does not mean you get to shit on those who perform it for you. Is it too much to throw a guy $2 on your garbage $5 fare? What happened to being a decent human being?

Part-time Uber drivers have told me they make $2,000/week. I am charged $8 to $12 for a 7 mile trip (one-way). Consequently I do not feel inclined to tip the drivers. I have found that, in my area at least, Uber trips are social experiences in which the driver and I engage in often meaningful conversation that can be quite enriching. I love Uber so my decision to not tip is purely cerebral.

Ha! you must have been drunk or selectively listening. part-timers don't even make $2000/month, let alone a week. simple math would tell you this. great to know you feel your cerebral interaction enlightens the driver enough to substitute a tip.

UBER drivers get what they deserve. They are helping these companies to become huge worldwide. And at the end they are going to kick them out to use the self driving cars. What can be more stupid than that. Stop helping these crooks from Uber and Lift. They don't care about nobody but themselves.

To all the drivers that are complaining about not getting a tip, if you don't like it, simple solution, stop driving for Uber and find something else. Uber doesn't owe you anything, they aren't forcing you to drive, and they will never add tip, so quit asking for it. It's all moot anyway, there is a reason they are investing heavily into driverless cars, and computers that will drive people around sooner than you think won't care about tipping or compliments.

This is a lame-ass excuse my This is just some lame-ass excuse by Uber to keep all those billions of dollars to themselves and to not share it with anybody especially the drivers they are trying to get cars without drivers which gives them more opportunity to make more money there are a sad organizationthat is just too greedy.

It is really a pity that certain companies recently have become selfish toward their workers income and only think about how much they can DEPRIVE this worker of his much deserved extra income in these tough times. It is not a wise business policy. It will only make drivers go home early, due to discouragement.

I think Uber.. drivers should get tipped..it's their..car..help keep it up.. plus the ride is so much better than a Taxi..I'm getting discouraged about driving..no tips..for what you encourage us to do..helping others with ..things they might need to put in the trunk

Been driving with uber for about a month. A few tips here and there will help offset some expenses which would make my time on the road more profitable which is why we do this. I haven't looked into driving for lyft but uber suggesting riders not give tips is pushing me to check it out.

I Drive for Uber and the Company should add a tipping add for Riders to tip ibhavr a lot of riders that want to give me a Tip but don't always have the cash,I work hard to please my riders and to make them fill comfortable and safe, also Compliments are nice but they do not pay your bills or for the Gas and the wear and tare on your car so Tipping would be a Huge Incentive for all Uber Drivers.

I'm a Uber driver and it would be nice to get tips from Uber passenger,, Uber don't realize we as drivers take on the bulk of the expenses to try and stay out and work, most times us Uber drivers work from 12 to 16 hours a day to make it and Uber is taking 25% of the rate from drivers,, the least they could do it is put a tip feature in the app,,

A good work must be rewarded, specially when the worker inverts such efforts to gain compliments as a good tip, things that must be deserve it, depending in the efforts inverted. No efforts no tip, no compliments. Just with courtesy, good attitude, and efficient driving, is the only way to get those, as the main purpose to drive a passenger to her/his destination. Tipping is not just money, is the natural feeling as a result of receiving what you expected and more.....

Uber floods the market by adding drivers
In Tucson it use to be easy to get passenger request now you wait sometime a half hour or more for a 14 minute drive to pickup a passenger going 2 blocks . I constantly see Uber drivers parked waiting for a request
When you refer a friend yes you get $250 or less as a referral if they are able to complete the process . If they do you just added more competition in your market . What use to be a decent way of earning money has now come down to if you want to make $100 in Tucson per day you need to work 12-15 hours per day . Recently it has gotten so bad I barely cover my expenses per day
Plus the passengers leaving trash in your car , slamming your doors playing loud music constant complaints about GPS
Yes I feel passengers should have the option to Tip us Why not with Uber lowering their prices so much and sometimes you drive 15 minutes to pick up a passenger and the cancel while your waiting for them
They do make sure they are under the 5 minutes to avoid paying the cancellation fee. The weekly drivers bonus are helpful if you can stay in a good area not have to take long trips where there are no rides back
Example Airport run from the University of Arizona Uber pays us around $8.50 for a 15 minute drive then we drive back with no passengers another 15 minutes so actually we made $8.50 for a half hour minus our gas and taxes not to count oil changes every month and brakes every 2-3 months tires every 5-6 months car washed every other day Yes we deserve tips.
What's going to happen to all of the Uber Drivers once the University of Arizona is on vacation? Tucson can't support thousands of Uber Drivers without the University of Arizona. Forgot to mention driving 2-300 miles per day Yes that's a fact .
Tipping would greatly be appreciated
If Uber doesn't take a % of tips as well
I personally drive my a-- off each day just to try and earn $100 . I am lucky in away on average a lot of my passengers do give me tips on average around $6 per week
I have had a lot of passengers ask me where is the tipping feature on the app it should be up to the passengers if they want to tip or not if not no big deal that's life
However there are a lot of passengers with luggage and they seem to always tell me hey please don't forget to put my luggage in your trunk or don't forget my luggage when I arrive really wth. I am not a Personal Chauffeur. Other issues passengers expect us to pick them up on busy streets which is illegal to block traffic or when you arrive they take their sweet time to get out and get in the car . Or they put the wrong pickup address in So yes there are times we deserve tips and higher rates per miles driven Suggestion stop cutting prices Uber is still much cheaper than a taxi by far
Raise the rates or allow a tipping feature
Better stop now or I will be typing forever.

I drive for (Uber and Lyft. Mostly (Uber , but sometimes Lyft if it's busy enough. I don't always agree that as a driver I should expect a tip... but, why can't (Uber just make it a choice for the rider? Just a choice

I drive for Uber and they should definitely add a
tip feature onto the app. We provide a service
and Uber should start to encourage it's passengers
To tip their driver when they are happy with their
ride. Compliments are nice but a tip for service
well done goes a long way...

I drive for Uber and it's not right that they
discourage passengers from tipping. We
provide a service and they should implement
a tip on the app so that passengers can show
their appreciatiion for good service.

If Lyft ever gets to me.I will say goodbye uber.They never want to hear any great ideas from their drivers,they spend more time recruiting drivers than customers,they not only have no tipping way,they suggest not to tip.Only reason i am still with uber,is because lyft is not here.But they will be before long.

Really a kick in the mouth. How can u ask someone not to tip. I can see if we were getting paid outstanding money and all. Maybe it's because if we get a tip then uber don't get none of it,that's the problem I'm seeing.

I'm an uber driver. Your right, uber should put that in their app. Why? Because it's the right thing for the company to do. It shouldn't frown on people wanting to show appreciation. It's a nice gesture to tip especially airport pickups and long trips . It shows you appreciate their service. Who knows maybe your buying that uber driver their Lunch or help out with gas in their car. Or better yet help fund their college education or their children's. What's a dollar or two on short trips and 10% to 20% on long trips in the service industry. It would put a smile on someone face and show their really appreciated. Uber drivers work hard.

I can't drive anymore because of chemo side effects. Uber has been the key to feeling in control of my life. Plenty of family/friends want me to call them. No thanks, I want to come & go as I please. Most of my trips are short, so tipping just makes sense. It's not fair to expect someone to drive 10 or 12 minutes to pick me up for an 8 minute ride.
And it's a valuable service. It's always cleaner and more pleasant than a cab.

I drive for uber and Lyft. I get between 20-30 bucks a night . Through the Lyft app. Pexpletive see the tip part of the app and they tip. Uber doesn't have it. So riders are starring at the tip part when the ride is over. Come on uber it's not all about your pockets. We do a great deal to maintain your company as highly reputable. So change it and take care of the people who take care of you

I DON'T like the idea of tipping I DO like the idea of not having to deal with cash I used to drive Yellow Cab & hated negotiating fares w customers & there was always the chance of "runners" at the end of a ride The no cash policy keeps potential robbers away & keeps everything simple for the driver & the customer who doesn't have to figure out the amount of a tip

Wow! Who spit in your cornflakes this morning?! And yes I have driven Yellow but have yet to take my 1st Uber trip I didn't know about tips via the app but I do now! I really hope you have a better day Jeez

after Uber takes its cut, he got $350, for 37hrs online, 53 trips, of which $60 go for fuel, plus $160.16 goes to cover the cost of the weekly leasing from Uber's Xchange leasing. That barely leaves him $130, and from that, he has to cover his cell phone bill, plus car wash, $300/mo insurance.

The tips are what he uses for some water and gums, that Uber insists on the drivers to have to offer the passengers.

None of the perks link to the app work.

Uber is just disgusting abusive. I felt sorry for the guy, on a trip that cost me $3.64, I gave him a $20 bill.

You want to know the sad part, the guy is an educated professionall who had to stop working to take care of his wife suffering from breast cancer.

Uber is indeed abusive. At one point it was ok but it went down hill.
My husband is also an educated man and talented musician who started driving for Uber because he had no choice. It has been unbelievably difficult for him to find a job, and now he has to drive twice as much to make $100 a day.
The levels of frustration, stress and physical pain (due to his back surgery) he has to go through everyday make me angry and sad.
Uber just doesn't care about its drivers. Their expectations are high but their pay too low.

It's because they don't care about the drivers all they want us for is to make sure that they get money. Why should they care about what the customers want to do. let the customers decide whether they want tip the driver or not. They shouldn't be telling customers what they need to do. That is why a lot of us prefer to drive for lyft. Once the demand for lyft gets better I will be driving primarily for them. Uber needs to start thinking about us drivers

Uber drivers are working in a service industry. Cab drivers, bartenders, and wait staff are tipped. Why not Uber? That Uber mentality is just idiotic. Tip your driver, it's much better than a silly banner that says something good about what the driver did. Drivers have families to feed and bills to pay, and an Uber ride is much cheaper than a taxi ride.

Compliments are nice. You drive me safely to my location you are more than important to be tipped properly. You tip your waiter or waitress and they only bring you food or drive. Drivers get you to your home safely. Please tip!

They dont provide service. Who ever provides service gets tips in USA. If you are from a different continent you wouldnt understand, if you are from USA, you never visited any restaurent or even a barbar shop.

The key is in the last paragraph, "age-old tradition." A tradition that needs to go away. The rest of the world doesn't tip. Employers pay a decent wage, and tips are considered a slap in the face for someone essentially needing to be coddled. I do not, and will not tip. Period. If you don't provide good service, you don't deserve to keep your job, and I won't be back to your establishment. Imagine if doctors, teachers, police, firefighters, etc, all expected tips. They don't and you know why? Integrity. If you have integrity in the work you do, you shouldn't expect a tip.

So you only frequent establishments and use services that pay their employees well? That would mean you never use Uber or Lyft, you don't go to almost any restaurant and never get food delivered right?

Uber isnt an employer. If you take uber or lyft it's because you want an affordable ride. If you don't tip anywhere ever then fine. But if you're a tipper and don't tip you're driver, wel.. that's on you.

Yes but your forgetting one vital thing here. Uber has dropped what they pay drivers so low that the only way to make up thee difference is to recieved tips. And please also understand that the fare you pay is for me to get you from a to b. These customers are getting in our cars and expecting snacks waters and aux cords we have to pay for. I tried to give out stuff for a few weeks when I first started. Funny how uber wants us to provide them but it comes out of our pocket. Then you have 4 people get in the car take 4 water bottles and a bunch of my snacks for a 3.75 trip. I think you my friend would do good to see how the other side lives for a moment and get your head out of your arse

You're about as dumb as a box of rocks! You ever order a pizza and didn't tip the driver? If so I wouldn't deliver shit to again unless I rode around until it was cold,unappreciative ass, ever look at your doctors bill the tip is built in with the cost!!

I used to do Domino's pizza delivery and this is the guy none of the drivers would deliver. He is so cheap that everyone would just say I am not going there. What this dumb person doesnt know is minimum wage is other countries is like double of USA. Try taking an Uber in UK. Your entire family will go bankrupt paying for that.

I have traveled the world and the reason they don't tip is because the tip is already built in. Dude you are just cheap. Uber drivers are netting just 6 cents a mile. Don't care what the Uber commercials say about making $300 a week. I have done the math.

I was talking with a passenger the other night who is a flight attendant. She lives in Dubai. It was fascinating to hear about how there is multi-cultures and multi-incomes there. She was explaining that pay is based on class and nationality. That employers pick and choose how much they want to pay a person based on class and culture. For example, since an American is exotic their pay would be the equivalent of $15 an hour for working let's say... a gas station attendant. But, the same worker from a poor family in Dubai would get paid the equivalent as $2 a week.

When you think of different cultures and classes of many countries they all have what they consider their norm and cost of living. We even have this in our own country of the U.S.A. The same job that pays $20 an hour in major metropolitan areas will only pay $10 in the rural areas. So, Uber's grounds for "normalizing" tipping has no merit. What is normal is that across our country we tip service workers. Perhaps that is not the norm in another country. But, then again... That country could be a whole other government system where taxes are different, assistance from government is different, even the cost of education is different than the United States.

In the end... Uber is scared shitless that people will get fed up with the increased surge prices, and fare hikes that tipping just kindof puts people over the top. It's Uber's bottom line, not the drivers... As an Uber driver, I see that Uber takes no lead in advertising for areas, they don't set up meet and greets for drivers only and perhaps driver and passenger greets (meet your drivers in the area kind of thing). Uber takes no lead in being part of the community. We as drivers in certain areas tend to take the lead on this. Just because we want community. Uber as a company had no part in it... And that's sad as a company...

Start using JUNO (only operates in NYC for now) or Lyft, they both have built in tip functions. Not every ride needs to be tipped but it does go a long way! I used to drive for Uber and JUNO, the latter a better company but I started to realize that I'm working for nearly minimum wage. And the only way to make a decent amount was to work a whole lot of hours, (60-70). So every cent counted!

I have been driving for uber for 2 years...as a driver it doesn't pay to drive for uber.. I made a huge mistake of buying a Mercedes to do uber SELECT. ..we get stuck driving for uber x. .and it dosent pay the maintenance. ..it dosent pay for the vehicle. ..you get stuck with a vehicle with thousands of miles on it for a few dollars. ...you don't get paid to drive to the person. You don't get paid for the miles to go back....you drive 300 miles to 500 miles a day. And your lucky to make a 100.00 for 16 hours. So you drive 20 minutes to 30 minutes to get paid 2.40 wow and a driver gets screwed. ...than you will wait hours for a ride.....and then uber doesn't look out for its driver's. ...you have issues your on your own....insurance company's will cancel the drivers insurance if they find out your driving for uber.....pick someone up at a airport. You go to jail plus a 3 thousand dollar ticket. Your on your own.....

As an Uber driver, I also ride. Each time I ride, I always tip because I know how it feel to do a great job buy gets no tip. Uber's management and owners are heartless and someday, I wish their competitors put them down.

Hi. UBER PARTNER
yeah when you call us by Uber Partner. Because Uber Partner take us 32% of fee on top of Uber driver and driver no tip. We have to pay gas - insurance - car payments-pay tax - car repair - - - everything by driver. We have to work 14 hours a day to recover
UBER BLOOD SUCKER

Rafarl

November 25, 2016 at 11:53 am

When riders are so please for the ride usually they no carry cash and they ask were can I tip on the app

Tony

November 25, 2016 at 12:28 pm

I am a Uber driver and the company should add an Tipping app for Riders to give a Tipp I have a lot of riders that want to tip me but don't always have cash
So they fill bad because they can't give me a tip I work hard to make my Riders comfortable and safe and a enjoyable ride,and compliments are nice but they do not pay the bills or that Gas and wear and tare on your car,so I would like for Uber to get busy and create a Tipping app for all the Uber Drivers.

Shannon

November 25, 2016 at 3:27 am

Ask your driver alot of them...such as myself have paypal accounts and square card readers. I have customers ask to tip me that way all the time. And if you know your going to take transportation would it really hurt to grab 2 or 3 dollars before you leave???

I wish all you uber drivers would stop crying about a tip and get a real transportation job like a taxi driver where you have to pay a weekly lease and pay for your own permits and annual drug test, etc.

Permits aren't required for Uber drivers in most cities and neither is a drug test. So I'm playing by the rules that cities allow. And I still want customers to have the option of giving tips if they so decide! If taxi drivers want to go out and get permits, annual drug test and pay weekly leases... that's their choice.