JOB DESCRIPTION

"US CITIZENS AND THOSE AUTHORIZED TO WORK IN THE US ARE ENCOURAGED TO APPLY. WE ARE UNABLE TO SPONSOR H1B CANDIDATES AT THIS TIME."

JOB DESCRIPTION:

To provide day to day support to ensure the effective and efficient operation of the Desktop environment including PCs, laptops, telephones, mobile devices and other local peripherals.

Required Skills:

* Working hands-on experience with Windows XP, Windows 7, 8, 10 O/S support* Working hands-on experience with MS Outlook/Exchange and Office 2007, 2010 and/or 2013 or Office 365 support* Ability to configure and deploy desktop/laptop/mobile environments in accordance with the agreed standard configuration to authorized users* Should have knowledge about Active Directory, OUs, domains and Imaging* Basic network support knowledge* Ability to troubleshoot network printers* IMACS - Ability to install, remove hardware and/or software using supplied installation instructions and tools* Capable of conducting tests of hardware and/or software affected using supplier test procedures and diagnostic tools* Documents results in accordance with agreed procedures* Manage the repair of desktop equipment through the effective management of third party suppliers.* Ability to liaise with the Technical Services team to ensure that user accounts and accesses are added, amended and deleted in accordance with business requirements.* A PLUS * Experience of desktop support in a trading floor or a call center