REQUEST SERVICE OR A FREE PHONE CONSULTATION

We're available 24 hours a day, 7 days a week, with three easy ways to contact us:

Call our hotline: (818) 924-5596

Or fill out our online request form below:

Please see the FAQ below for more information about how our rates are calculated.

Email *

Name *

Name

First Name

Last Name

Business Name

Phone Number *

Phone Number

(###)

###

####

Zip Code *

What type of device do you need help with? *

Serial number (not mandatory but very helpful for us to have prior to speaking with you)

There's a link with directions for finding your serial number at the bottom of this page if you're not sure how.

Anything else you'd like us to know before we call you?

Thank you!

If you're not sure how to find your serial number please visit this link for directions.

Prior to service, we will need you to sign an authorization. You can download a copy by clicking here.

HELPFUL TIPS

Is your Mac still under warranty or an extended AppleCare service plan? Before you spend money on a home visit, you may want to call Apple’s toll-free helpline or schedule an appointment at your local Genius Bar:

FREQUENTLY ASKED QUESTIONS

What are your rates?

Our labor charge can vary depending on what you need. For long projects like data transfers, or repairs we do often (and can do quickly) like an iPhone screen repair, we will charge you a flat rate. For troubleshooting, hardware repairs or consulting we typically charge an hourly rate. Once we've spoken to you (an initial phone consultation is always free) we can give you an estimate. Parts are charged on an as-needed basis. We will ALWAYS let you know parts cost before ordering!

We try to be flexible and work within your budget. If your computer died and you’re on a tight deadline, you’re already under enough stress! The sooner your call the easier it is for us to get there quickly and charge you a lower rate! Our #1 goal is to fix your Mac and make you happy! Really!

Are you really available 24/7?

Yes, we really are! If no one answers our hotline please leave a message. We’re probably on with another customer. You wouldn’t believe how many people have Mac problems in the middle of the night! (Or maybe you would if you’re frantically reading this at 3AM.)

How do I pay?

We accept PayPal, all major credit cards, and of course cash. You can pay us on-site or through our website.

Can I bring my computer or camera to you?

We’re a mobile repair company, so we don’t have a retail store. That’s one of the ways we’re able to keep our overhead so low and offer such affordable repair prices. We’re always happy to pick up your computer and bring it back to our shop if you’d prefer!

GoPro users outside of Los Angeles can ship their cameras for repair. Please contact us for details.

Are you licensed?

Absolutely! All technicians are Apple Certified Mac and iOS technicians, which means we've all been trained directly by Apple Computers and passed their certification for both Macintosh (laptop and desktop) products as well as iPhones and iPads.

In addition, we have a Seller's Permit, are fully insured, and registered with both the State of California and City of Los Angeles. We're also registered with the California Bureau of Electronic and Appliance Repair through the Department of Consumer Affairs to repair electronics (Reg #91432).

If you'd like, we'll be happy to provide copies of any of our licenses and registrations for your records.

OUR SERVICES

Laptop setup, troubleshooting, and repair

Desktop setup, troubleshooting, and repair

Software installation, configuration and troubleshooting

Operating System upgrades, installation and repair

iPad

iPhone

Hardware repair and setup

Time Machine set up, optimization and troubleshooting

iTunes

iCloud

Advanced Application Support

Virus, spyware and adware removal

Data recovery (we do this off-site)

System and network setup and troubleshooting

Networking and internet setup and connectivity issues

Training

Pre-purchase consulting

Project management

GOPRO CAMERA REPAIR

We’re available 24/7 to help your home or business in Los Angeles and Southern Ventura County, including the following areas: