Blogging, internet, software, mobile, telecomms, gadgets, technology, media and digital rights from the perspective of a consumer / user, including reviews, rants and random thoughts. Aimed at intelligent non-geeks, who are all too often unnecessarily disenfranchised by excessive use of tech jargon, this blog aims to be informative and practical without being patronising. With guides, tutorials, tips - and the occasional ever so slightly naughty observation.

So if you want to, have your say and take the short survey while it's still running - there's a nice empty box at the end for "further comments and suggestions" about the Help Centre and ideas you might want to suggest for future help articles too.