SHIPPING INFORMATION

All items are sent with our official logistics partner Courier Post/NZ Post

New Zealand

For purchases under $250

For purchases $250 and over

Store Pickup

$10

Free

Free

1-3 Days

NZ Post/Courier Post

Australia

International Courier with Insurance

$30 NZD

5 - 15 Working Days

NZ Post International

*Worldwide

$60 NZD

5 - 15 Working Days

NZ Post International

Store Pickups can be collected from Company Store: 320 George Street

Dunedin.

If you would like your item faster and/or tracked we can offer International economy courier through New Zealand post at an additional cost.

If you would like your item to be sent by International courier please contact us after completing a purchase at shop@companyofstrangers.co.nz and we will advise you of additional shipping costs.

Ensure there is someone to receive delivery, as signatures are required for packages sent within NZ.

Company Store does not post to PO Box addresses so please provide a physical address.

Shipping timeframes are indicative only; Company Store is not accountable for extended postage periods. Please be aware items will only be posted on working days. If you place an order during the weekend or a New Zealand public holiday your order will not be processed until the next working day.

Cancellations are not accepted for orders that incur shipping delays.

Please keep record of email transaction until your order arrives for return/exchange purposes.

DUTIES + TAXES

Please note that every country has different customs laws and your item may incur other charges whilst in transit. Company Store is NOT responsible for these charges. Custom policies vary widely from country to country; contact your local customs office for further information.