The Information We Collect

If you complete a general “Contact”, “Help” or “Feedback” form on our website, we may collect your name, e-mail address, mailing address and any information that you provide in the text of your message.

You may also be given the option to subscribe to our mailing lists when using these features. If you use the “Contact” feature available on our website, we may collect your name, title, organization, address, telephone number, fax number, e-mail address and any information that you provide in the text of your message.

If you subscribe to our Tuff Coconut Hats mailing list, you will be asked to provide your name, postal address and e-mail address. You may also be given the option to subscribe to our mailing lists when using other interactive features on our website such as the “Contact”, “Feedback” or “Store Registration” features. Subscribing to our mailing lists enable you to receive promotional materials from Tuff Coconut Hats via e-mail.

We sometimes use the information that we collect from you and your use of the site to improve the design and content of our site and to enable us to personalize your Internet experience. We also may use this information in the aggregate to analyse site usage, as well as to offer you products, programs, or services.

Subject to legal limitations, we may also use information you provide to us for marketing purposes.

All this data is provided to us by you as you use the site, and we only use the data you provide to us for the purposes described in this Policy.

The type of data we collect generally consists of your first and last name, mailing address (including postal code), country of residence, e-mail address, employer, job title and department and telephone and facsimile numbers, and the products you purchase from us.

Depending upon the activity that you undertake, some of the information that we ask you to provide is identified as mandatory (generally required in circumstances where we need to verify that you are an authorised user of a product or where we need the information in order to provide the requested service, such as sending you a newsletter) and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

Cookies

To enhance your experience with our sites, many of our website pages’ use “cookies.” Cookies are text files we place in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at one of our sites. However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie.

We use cookies to understand site usage and to improve the content and offerings on our sites. For example, we may use cookies to personalize your experience at our web pages (e. g. to recognize you by name when you return to our site), save your password in password-protected areas, and enable you to use shopping carts on our sites. We also may use cookies to offer you products, programs, or services.

Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.

Our Commitment to Security

We take your security seriously for all personal and non-personal information associated with our visitors and participants. However, due to the open communication nature of the Internet, we cannot guarantee that communications between you and Tuff Hats, and Tuff Hats and you, will be free from unauthorized access by third parties.

We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. We use SSL 256-bit encryption for our online secure transactions. Our website is tested on a regular basis by our independent experts. We are constantly upgrading our technology to the latest available to offer our visitors a safe and enjoyable browsing experience.

How to Contact Us

Tuff Coconut Hats is the data controller of all personal data gathered from this site. For credit card payments, your card details are submitted directly from the Tuff Coconut Hats site to the Square Pay via a 256 bit SSL secure link, for the security of your card details and processing of your card details. Tuff Coconut Hats does not store your credit card details in our database. If you have any questions or concerns about the Tuff Coconut Hats online policy for this site or its implementation or you wish to review, correct or delete any information about you, you may contact us: