Getting started with Zendesk Talk

Zendesk Talk is cloud-based call center software built right into Zendesk Support. It enables you, and your teams to provide phone support from the same platform you use to manage your other support channels.

Use the information in this article to learn the basics you need to get Talk up and running in three steps.

Step One: Prepare your network and hardware for Zendesk Talk

To get the best from Talk, read Preparing for Zendesk Talk to help you ensure you are using the most compatible hardware, and that your network is optimized.

In some countries, we can help you move or "port" your existing phone number to Zendesk Talk. Bear in mind that this process might take a little time, so factor that into your plans. To get started, read Porting numbers into Zendesk Talk.