Besides these, the ServiceDesk Plus technician can logon to ADManager Plus and perform the above listed actions, and also locate any AD object easily using the AD search with built-in filters.

Note: ServiceDesk Plus' AD management plug-in is a condensed version of ADManager Plus, providing complete access to all AD, Office 365, Exchange, Skype for Business, and G Suite management and reporting features. ADManager Plus also offers automation for routine AD tasks, a customizable approval-based workflow and iOS and Android mobile apps for AD management. It includes a secure mechanism to delegate AD tasks to help desk and non-IT users. If you wish to assign extensive AD management and reporting capabilities to technicians, it is necessary to procure the help desk technician license. Learn more about ADManager Plus.