How Can I Troubleshoot HP Printer Offline Issue?

Troubleshoot HP Printer Offline Issue

More often, HP Printer Offline issue is related to a network communication gap or a driver setup issue. Sometimes, it correlates to an antivirus or firewall problem. Either way, you can fix the issue instantly by simply restarting it. Alternatively, connect the printer to the network to alleviate the issue. To learn how to get HP Printer online, just call our agents for a comprehensive consultation.

HP Print and Scan Doctor

Common issues such as the HP Printer Offline can always be resolved through a variety of automated solutions provided by HP

A status message inevitably appears on the control panel indicating the printer is offline

The HP Print and Scan Doctor tool can be downloaded from HP’s website – just enter the words into the search field available on the page, to download the tool

Look for the Downloads folder or location where the HPPSdr.exe file has been downloaded and run it from there

Open the software and then choose Start -> Printer name

Click on Retry if the tool is unable to identify your printer

Instructions will be displayed on the tool if there is an issue with network connectivity

Thereafter select Turn on Printer Updates -> Yes -> Continue

At the default printer prompt too, you can choose Yes and then Continue

Printer Wi-Fi Connection

If you haven’t prepared your printer for a wireless connection yet, then you may want to prepare it to initiate a wireless

Otherwise, just put the machine off and restart it – thereafter let it sit for about 10 seconds

Directly reach out behind the printer to disconnect the power cord and then put the wireless router off as well by directly pulling the power cord out

After about 10 seconds, reconnect all the cables and cords

Note: Users may also want to check if their internet service has been interrupted. In such cases, contact your ISP for more information

Once you switch the printer back on again, it should be ready to initiate a wireless connection

Network Connectivity

You can resolve HP Printer Offline issues for both types of printers – the ones that have a control panel and others that don’t.

Troubleshoot HP Printer Offline Issue

Touchscreen

Using the touchscreen panel, users can reach out to the Wireless Setup Wizard to bring an offline printer back online