Within 30 days of purchase:

We will issue a refund, excluding any shipping and handling fees, for all unused, undamaged and/or defective products returned within 30 days of purchase. All products must be returned in its original packaging and with all accessories to ensure a full credit.

I looked at many suede shoes. I wanted a blue shoe. The big name brands were very expensive. Then I found this, the suede was as thick than most. Quality felt no different than the other. Actually some of the name brands had suede so thin it had a cardboard lining inside the shoe. I purchased 3 pairs. One grey, one blue and a tan suede boot at the same price of one designer pair. No regrets, all shoes fit right, look sharp and appear to be quality made.

In the photo, the color states, "natural."Unfortunately, when received, the color on the receipt states, "Khaki." and yes, it is more Khaki than natural.I was hoping for a cream tone, not a green/grey tone.However, they are beautiful. :{

These shoes were not what I originally wanted ,but I decided too order them any way. I am now happy that I did . Not only do I think that they are really cool, they are light weight and very comfortable