Specifications

Due to the nature of this specialty item, orders must be placed at least 7 days prior to delivery date. Requested delivery date is 2 days before event.

Due to differences in monitor resolution, color intensity may vary from actual items. Slight shade variations from actual picture may occur.

Each box contains: 20 or 40 stems
Bloom size: Approx. 2.5-4 inches

Substitution Policy

To ensure optimum freshness, different varieties may be substituted based on availability. In making substitutions, we take great care to ensure that we exceed your expectations, and that you will be satisfied with the flower quality and performance.

Flower Care and Conditioning

These flowers are shipped dry and may appear wilted when you first receive them. This is natural, as they have been without water for over 24 hours and are very thirsty. The initial hydration process is imperative so your flowers are at optimum freshness and appearance.

Follow the Care Guidelines

Unpack flowers immediately upon arrival but leave them in the corrugated wrap

Let them hydrate 1-2 hours before removing the corrugated wrap

Fill a clean container/vase with fresh cool water and add flower food provided

Remove any foliage that falls below the waterline of your container

Using a sharp knife or scissors, make a clean cut of at least 1/2 off the end of the stem

Place the flowers in the prepared container

Do not place flowers in direct sunlight and keep in a cool location

Change water and re-cut stems every 3 days

These flowers are painted and glittered; do not submerse the heads in water

Take extra care attaching to clothes as the colors may bleed

Delivery dates and prices fluctuate with seasonal availability and demand.

Although your order takes 7 days to process, we suggest you place the order from 7 to 30 days in advance. Since flowers are perishable and affected by weather, please have someone present to receive the flowers between 8:00 a.m. and 12:00 noon if you live in a metropolitan area or 8:00 a.m. to 4:30 p.m. if you live in a suburban or rural area. This will ensure that your flowers are not left at the doorstep or sent back for next day delivery.

Important Delivery Information

Additionally, shipments may be delayed by diverse weather conditions or other unforeseen circumstances such as US Custom hold resulting in shipping and/or delivery dates being modified. No refunds will be given for these circumstance only reshipments if necessary.

Order Cancellation Information

Please note that all requests to cancel a floral order MUST be made within 4 business days prior of the scheduled delivery date of the order. Later cancelations will result in charges and refunds will not be approved.

No deliveries to Puerto Rico

Warranty

Club guarantees timely delivery of fresh, beautiful flowers. If you are not completely satisfied with your product please contact us immediately to request a refund or replacement. Requests for replacements must be received prior to 2:00 pm CST in order to have a replacement order sent out. Replacements will only be provided if the flowers arrive in poor condition. Images will be required for any replacement or refund and must be received within 48 hours after receiving the product. Refunds will not be given for circumstances resulting from negligence or wrong delivery dates chosen. Order cancellation requests must be received at least four business days prior to the delivery date or they will not be refunded. Please call 888-746-7726 Option 3 and speak to a Member Service Representative.

Assembled Country

Colombia

Component Country

Imported

Shipping Info

Standard - 2 to 6 business days

This item ships to AK and HI.

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