Frizzboom wrote:seems when you have to re enter your code you start over. also time outs seem to throw you back. Notes on other sources say that the "sold out" problem is being fixed there are still tickets available.

So, Ive had to refresh and reenter my passcode 7 times so everytime it moved me back in the line?
Well hellfire.....!!!

Ermahgerd... You may have to by tickets for $380 instead of $380 now... It'll be fine... Probably.

Entered the main sale at 12:00:39. Got to the in-ticketing page about twenty minutes later. Clicked "complete purchase" and everything went to hell.

Went back to the start (did not pass go). Waited another 3 hours and 42 minutes. Finally... got my confirmation email approximately four hours and two minutes after putting in my code for the first time.

Trying to spread the hope to those that are still waiting. Good luck. See you in the dust.

Started at 12:00:45, got all the way up to where I was asked how many tickets I wanted to buy and then the next page never finished loading. I was so afraid of refreshing and losing something that by the time I finally did refresh, what I got was an inticketing page stating that my session had expired. Re-entered the sale and had the connection time out a few times but finally! A few minutes ago I was able to buy my tickets!

My experience was almost exactly the same as Brother Monkey. Got in at 12:00:20, got hung up and sent to In-Ticketing about 25 minutes later. Reentered the code and waited 3 hours and 50 minutes before the purchase screen popped-up. It was sluggish, but functioned normally and I now have my tickets.

Everyone hang in there. I know this is a huge pain in the ass, but figure about 3 or 4 hours. Remember that it's Visa or MasterCard only. Have everything ready to go and keep an eye on your screen.

Beside the expected turn on cookies and make sure Javascript is on, I found out I also needed to turn off the Firefox "Warn me when websites try to redirect or reload the page", and I also turned off the Winblows Local Area Connection Status - Properties - "Notify me when this connection has limited or no connectivity" j

Good luck to everyone!

I did the "turn off firefox warn me when websites try to redirect thing"... 15 mins later, instead of getting my 6th lost connection I got in!!!!
then it complained about some security settings... I clicked on allow, yes, yes, I don't care take down all the security and the obstacles to this transaction buttons..
finally I got to order page...

With an initial time in queue of 12:01:38, several time outs/resets, a passcode lockout, and a computer and browser change, and sold out scares, I got thru and a ticket is purchased with an email in the box.

Hey Everyone - After finally logging in around 1:30 pm PST (shit - almost forgot) this afternoon and many reloads and refreshes, fretting and fearing at about 4:10 pm I was able to purchase. Hang in...keep the faith...and hope to see YOU on the playa!

See above post, I got the "no more tickets" screen earlier. Here's what's important. I saw a comment on the BM facebook page saying you should try going into your browser history for the "enter code" page that got you to the "no more tickets" screen. I had previously gotten back in the queue but I wanted to try this, so I did it in another window. IT TOOK ME STRAIGHT TO TICKET PURCHASING. I bought them, and I am now looking at my other queued window, which is still refreshing normally, telling me to wait.

It looks like if you got the "no more tickets" page, you're already in the front of the line. Take your workaround cutsies, 'cause you already earned them. WARNING: I have strong computer-faith JUJU...doubters should not use this method...of course, any method will fail for a doubter. The thoughts in your head are the same size as the impulses running through the circuit boards, and storing the information. If your will (whatever it's made of) can affect the thoughts in your head, even a "rationalist" has to admit computer bugs should be controllable with the mind. I should know, I was a doubter earlier in this lifetime.

Databases are so full of information, no single person can act on all of them at once with full knowledge of the effects of those actions (unless they're being deleted). It is likely there is no good way to get thousands of people who were misdirected, back into the queue properly in real-time. I hope this method works for the correct people and doesn't just confuse the servers...oop, there I go thinking I'm important

do not destroy what we have created; only what we have created to destroy

I logged in at 12 sharp.
Got "in queue" at about 12:01.
Had to refresh IE about six times and finally gave up and used Safari at about 1pm.
Waited until 4pm.
Then got an error. The page automatically refreshed to a blank sign-in page. It seemed to boot me out, asking for my login code again as if it was 12 noon all over again... what a scare. When I entered my code again, it finally took me to the buy ticket page.

This one fact... that is makes it seem as if you have lost your place in queue and must re-enter your code on a page that appears blank, as if you're starting all over again... well, it has caused so many people stress today. So, a simple request for next year: Please have more informative ticket pages. Displaying the number in line couldn't hurt, especially with trouble-shooting. More importantly, have a few basic FAQ's listed or more description about what to expect in the process. Something more than "Hey There!" or "Greetings!", which I've been looking at for 4 hours. A thumbnail screenshot of each page in the process perhaps? Being "booted' so many times, especially right before purchasing a ticket, made me almost give up, thinking I was back at the end of the queue again.

Have watched my browser like a hawk for 4 hours, I finally did get my ticket. Wanted others, who are still waiting, to know. Wishing you best of luck!

but hey in that 4 hours i got some major work done on my family tree. my 11th great grandfather is sir William Alexander 1st earl of Stirling. wonder if i can take over the castle and claim it as my own?
we totally look alike right?

any ways happy happy dance!! going home!!

maladroit- Burning Man is like a second job, except you pay to work there.
Burning Man is just the pre party for exodus! - fellow burner during exodus

Just got mine (after more than 4.5 hours of waiting), here's how it worked for me...

I got in queue at 12:00:17 (with Firefox).
I'd get some kind of page timeout error about every half hour, where only the frame in the center of the page showed the error.
Sometimes I tried reloading the page, which caused me to enter my passcode again.
Other times I tried reloading the frame, which did not cause me to enter my passcode, just got me back to the barberpole.

Based on a post I read on facebook, the next (last) time this happened, I closed the browser page and clicked on the link in the pre-reg email.
I was prompted for my passcode and went directly into the sales process, which had no hiccups.