We, CristaI family members, shall conduct our operations with honesty, integrity, pride, transparency and respect for human rights, the interests of our stakeholders and our responsibility to the environment.

Safety, Health and the Environment

In line with our
mission, we strive for our safety, health and environmental performance to be exemplary.
We are committed to making continuous and sustainable improvements in the
management of our environmental impact and to improving the overall welfare of
the environment, where we operate and beyond.

We will protect the
environment and the health and safety of our family members, as well as our
contractors, customers and the public.

In compliance with
our Zero- Tolerance policy, we are dedicated to the principle that all
workplace injuries, illnesses and adverse environmental impacts are preventable.
By keeping to these principles, Cristal will be identified as the best in our
industry.

Obeying the Law

We will conduct
business ethically and in compliance with all applicable laws and regulations.
We expect our suppliers, vendors, agents, consultants, contractors, and other
business partners to behave in accordance with our values and in accordance
with the law and regulations.

Additionally, in
most countries where Cristal operates, the law prohibits political
contributions; – while in others there are very strict constraints. Therefore,
no political contributions can be made on behalf of the company, unless this
has been authorized by the Legal Department.

Workplace

We are committed to
a positive, constructive working environment, which is essential for long-term
productivity. It is also the only way in which every one of our colleagues can
be assured they will gain full satisfaction from their work and feel a full
part of the Cristal family. This environment must be based on mutual respect
and be totally free of discrimination and harassment.

Cristal Family Members

We respect each
other, and acknowledge that each one of us is a unique individual endowed with
dignity and nobility. We recruit and promote our family members solely on merit
and their qualifications and skill-set for the job. There will be no
discrimination of any kind. We celebrate the diversity of our family members.

Competition and Antitrust Law

We believe in
aggressive yet fair competition that follows appropriate competition laws. The
purpose of competition laws which are known as antitrust, monopoly, fair trade
or cartel laws is to prevent interference with a competitive market system.
Under these laws, companies may not enter into agreements or coordinate their
conduct with other companies in a manner however informal that unreasonably
restricts competition. Legal advice is to be sought from the Legal department, in
case of doubt.

Protecting Our Assets

We are committed to
protecting our assets and information, including physical assets and
proprietary information, which are of great value to our competitiveness and
success as a business. Our proprietary information includes intellectual
property that is the product of the hard work of many talented people, as well
as business-confidential data, including passwords and similar information
entrusted to many family members in connection with their jobs. We never
disclose proprietary information to anyone outside of the company. All
inquiries for such information should be directed towards the Legal Department.
Physical resources are to be used within working boundaries; limiting personal
use. Also, physical resources are to be safeguarded, well-maintained, and
protected from theft.

Business Integrity

We conduct our
business with total integrity. We neither accept nor give bribes or gifts that
may be construed as a bribe. The definition of these gifts includes not only
material goods, but also services, benefits, promotional premiums or discounts
on personal purchases of goods and services that may influence a Cristal family
member’s operational judgment

Recording and Reporting Information

We are committed to
recording and reporting information accurately, transparently and in a timely
fashion. Each person entering data into any of the company's information
systems is responsible for doing so rapidly, accurately and maintaining the
rules of confidentiality.

Compliance

This Code applies to all members of the Cristal family. By using and following this Code and other Company policies, each of us plays a vital role in ensuring that our business activities are legally compliant and consistent with our values and principles. Our officers review recommendations on policies, standards, guidelines and procedures pertaining to this Code. The Legal Department is responsible for providing appropriate legal guidance under this Code and for interpreting applicable laws, regulations and government orders. The Legal Department and the Company's internal audit are available to answer questions, give advice, address concerns, and investigate allegations related to the meaning and application of this Code.

Reporting Misconduct

We are one family and we should each be responsible for maintaining the highest values and integrity. We will therefore be prepared to report any concern about what appears to be inappropriate behavior wherever it occurs in the organization. There are several ways to bring this to the attention of our designated personnel who will assist you in resolving questions involving ethics and conduct.

In addition to Cristal family members, Cristal suppliers, vendors, contractors, customers and joint-venture partners can report any suspected business misconduct, ethical concern or compliance issue to Cristal via Cristal’s confidential, anonymous and independently administered Compliance Hotline. Reports to the Compliance Hotline are handled on a confidential basis by a third party administrator, which forwards reports to Cristal Legal Department for handling. All Cristal family members should advise their third-party business partners of their duty to report any such concerns via the Compliance Hotline.

We encourage you to raise issues with your supervisor, but you can also contact the Cristal Legal Department, Cristal HR resources, or pursue the issue with any higher level member of management. Your concerns will be acted upon and will be received with proper attention and confidentiality. The Company will not tolerate any threats or acts of retaliation or retribution that are used in an attempt to stop you from reporting something that concerns you.

Code of Business Note:

We give the utmost importance to this Code of Business Conduct and all members of the Cristal family have a duty to follow every part of it. Keeping to these principles protects our lives, our credibility, our reputation and our ability to sustain our business. Therefore, there will be the most serious consequences for any individual who is found to have demonstrated any behavior or action that is in breach of this Code.​