Provided by House of Commons Department of Resources
as at 1 April 2008

1. Secretaries/Office Managers:

Office Managers/Executive Secretaries should:

Pay Ranges (with effect from 01.04.08)*

 Provide the full range of secretarial and administrative support
 Manage the office, overseeing budgets, supervising other staff and volunteers etc
 Deal with telephone enquiries and visitors
 Draft and sign letters on a range of issues
 Respond to e-mails and letters
 Manage the diary and arrange engagements

£21,320 to £40,052

They may also deal with some constituency casework and provide secretariats to special interest groups. They may delegate keyboard work to others.

 Provide information, advice and support for individuals on a range of financial, health, housing and other social issues
 Liaise with government agencies, the voluntary sector and others to resolve problems
 Correspond with constituents or meet with them
 Develop knowledge on specialist areas
 Analyse patterns of enquiries and produce reports
 Keep records of client contact

£17,443 to £29,716

If they have a special area of interest, they may also provide secretariat services for relevant meetings and/or provide briefings etc.

Caseworkers should:

Pay Ranges (with effect from 01.04.08)*

 Provide information, advice and support for individuals on a range of financial, health, housing and other social issues
 Liaise with government agencies, the voluntary sector and others to resolve problems
 Correspond with constituents or meet with them
 Draft simple letters as required
 Keep records of client contact
 Assist with office administration as needed

£13,566 to £25,195

They may also undertake some general administrative/secretarial tasks such as managing the diary.

3. Research/Parliamentary Assistants:

Senior Research/Parliamentary Assistants should:

Pay Ranges (with effect from 01.04.08)*

 Undertake research, usually from secondary sources, on complex and difficult subjects
 Analyse, interpret and present the results eg for parliamentary questions, briefing notes for committees, articles or press releases
 Liaise with the political party, lobby groups etc.
 Deal with the media

£27,780 to £40,052

They might also progress some casework and/or deal with a range of correspondence independently.