Dan was very patient as we pretty much sat on every couch in the store. He didn’t pressure us and left us alone. Only seemed to appear when we had questions. Very pleased with variety of items and colors available
Not a 5 Star because of the ridiculous time with financing. The kiosk was t working had to apply in line. That wouldn’t go through for whatever unknown reason. Dan called the bank himself for me. The needed to verify info got an automated call service and not able to speak to a real person.
Dan finally out the financing under my husband. And it went through. Really?? We share a credit line. Love lazyboy do t use their financing if you don’t gave too.

The designer, store manager and sales person were wonderful. The designer and sales person came out to the house and made sure everything would fit appropriately and had additional recommendations. I appreciate the attention to detail and the wide array of choices for fabric and pillows. Yes you will pay more than low-end furniture stores. But quality, service and design assistance are worth it. They back up their products and, as with anything, you get what you pay for.

I had a great experience at lazy boy furniture, the staff was very helpful and patient while I went about choosing a chair. I would especially like to thank John for his assistance throughout my purchase! I would highly recommend lazy boy furniture to any and all my friends!! Sincerely; Bob Carnes

We had an excellent experience from start to finish. Our sales rep and designer went above and beyond. They walked us through the showroom including all the fabric choices. They came to our home and measured the room. Then we went back to the showroom for a digital presentation that showed what the pieces would like in our room. It was very helpful.
We love our furniture! I would definitely recommend.

Not only is the selection at Evan's La-z-boy great, but the staff is also top notch. We were never pressured into making a decision, and our saleswoman was helpful and very observant. When she figured out what we were looking for, she helped us pick out the perfect furniture and fabrics. We didn't purchase anything our first visit, and when we returned a few months later, she remembered who we were and they had documented exactly what we liked, making the process painless.

Sam was a great sales person. She made sure we would be happy with our selection. Everything went smooth from the day of purchasing to the day they delivered. Great thing was they were a little early and they delivery guys helped me get my other couch out.

My wife, Ann, and I had a really good experience at La-Z-Boy. We were looking for bedroom furniture and had them come to our house to take some measurements. After they took the measurements I had them check out and measure another room that we are planning to use as an office. Later we met back at La-Z-Boy and they had a presentation set up for us and our son. They showed us his bedroom on a tv screen and the different ways the furniture could be set up. We figured out several different options and then decided to make an appointment to come back the next day after sleeping on it. We also picked out furniture for the office. The folks we worked with are Linda and Billie and they were just great! They really helped us find what we wanted and made sure it worked in our space before we ordered it. They were even able to show the colors that the walls will be painted in our rooms which helped in picking fabric color.
We are so pleased with the process that we’re having them measure another room tomorrow so we can order a sectional sofa. Thanks Linda and Billie!

We enjoyed our trip to La-Z-Boy. Ended up ordering exactly what we were looking for. Our sales rep was exceptional and made sure we had all the details. We even customized our loveseat with ease. We cannot wait for our delivery.

We walked in with no intention of buying. We left with an amazing custom couch being made for us as I write this. We had been through several other stores and sat in many different couches. I knew the minute I sat down this was the one for me. Larry was a great help and the lifetime guarantee made us spend the extra couple hundred bucks. It's definitely worth it!!

Let me just say that my husband and I were very pleased with our visit yesterday! Billy at La-Z-Boy in North Charleston is AMAZING! He was professional, understanding and very helpful on the sectional we wanted for our home! We are appreciative for great customer service and we know the new addition will be perfect! Thanks again, Billy!

What a great experience. Our sales rep was very knowledgeable and willing to work with us. She stayed late on two different occasions to show us a couch that we were unsure about. I would definitely return to La-Z-Boy and buy another other piece of furniture from them.

I compared the chairs at Ashley furniture with the La-Z-Boy chairs and the quality difference was obvious. The La-Z-Boy price was a little higher but when you compare the difference in warranties it was an easy choice. The salesman, Nick, was very helpful. I never felt pressured during the purchase and will definitely consider La-Z-Boy for future furniture needs!

Shirley was a great help. She gave us all the time we needed to make the best decision for us. There was no hard sell or attempt to steer us in a direction we didn’t want to go. She was thoughtful and offered us the best options for what we wanted. We ended up with the best chair for us. A good experience.

Great sales person. Very patient. There was a ton of furniture to choose from. Also a ton of fabric selections- both cloth and leather. There was a designer on site to help free of charge. Happy with my purchase and the service I received.

Lots of choices. Great to try everything out and then pick fabric. Pricing was very odd. Thought I was getting a good deal, then prices went way up, then they came down to an ok place. Haven't gotten the furniture yet, but I'm excited to get it.

My wife and I visited the Pineville NC La-Z-Boy store looking for a new sectional sofa.
We were greeted by Charles while we were looking. We explained what we had in mind and he began showing us the different options. My looked at a few pieces and kept returning to 2 that we liked. Charles was very knowledgeable and kept his customer in mind. He would recommend different avenues based on the feed back we gave him. He did not throw out the highest priced choice when we would meet a fork in the decision making process. He was very helpful in us making a choice for a piece that we intend to use for many many years to come.
The support staff were also very helpful in finishing the purchase process.
Thanks to everyone!

We were greeted with smiles as we entered the store. Our sales lady gave us time to look around without being hassled. I saw so many things that I liked. When we were ready to purchase she was there to anwser any questions we had. We ended up buying a lot of things. My only issue was how long it takes for the item to come from the warehouse to get delivered to my home. Other than that I really enjoyed shopping at La-Z-Boy Furniture Galleries.

A Really Good Experience. I met initially with Michelle and she was very interested in knowing my requirements and taste for furniture styles so that she could suggest items to meet my goals. She then introduced me to Samantha who is one of their professional designers. Each of them began to help me make an initial plan. Then, they came to my house to further evaluate the best design options. They asked more questions, took photos, measurements, etc and then began discussing a basic plan that I might like. Once we could narrow things down to a couple choices they subsequently invited me back to their design studio to see a full 3D presentation of what we had discussed. This was very helpful and allowed me to see a facsimile of my whole room layout in full color. What a wonderful and enlightening way to make furniture selections. I was very impressed with the service provided and I never felt pressured. I also appreciated the store manager, David, stopping by a couple times to make sure everything was going well. All in all, I was impressed and will likely return to them for additional furniture.

There is a certain expectation of a furniture store. Especially when the product is as high quality as La-Z-Boy always claims to be. But I can now fully state that it is not a claim. Let me break it down for you.
If you are looking for a place that sells quality furniture, that comes in an unlimited amount of options and colors, that will undoubtedly last for years(and probably decades)...
If you are looking for a staff that knows their product, is overly-friendly, and goes out of their way to give you the best deal and the best product...
If you are looking for a guaranteed great experience, product, staff, and service.
Then you need to get yourself a La-Z-Boy from that store.
I hate HATE shopping. For anything. And somehow the staff made it an enjoyable experience.
You will not regret a piece of furniture from this place. And trust me, after the experience from there, you will never buy anything else.

Our salesperson‘s name is Grace Pelayo. She was very knowledgeable of the La-Z-Boy products we were interested in and took care to listen to my husband and me in order to determine and meet our needs. She is straightforward with information, personable, and very accommodating. We are confident that she gave us the best price she could on the chair we chose, and she was very clear with the specifics regarding the sale. We appreciate having had Grace as our contact at La-Z-Boy and will recommend her services to our friends.

Brandon was our sales person and he is great. He showed us all of the recliners after we explained what we wanted and gave us no pressure. Answered every question to our satisfaction. I highly recommend this young man and Lazy Boy.

We came to the store because my couch that we bought the pillows started sagging after 5 years. We wanted to see about replacing the insides to the pillows. They said we would have to call the service center. Long story short the replacement insides was going to cost $400. We just figured since that was almost half the cost of a new couch we decided to buy a new couch. The salesman and manager were so nice they gave us the sell price which was off and the manager gave us an additional $100 off because of the circumstances with the old couch. He said that it should have at least lasted 10 years. Our LazyBoy people in Lexington, SC are great.

This is a favorite of mine. Who doesn't love furniture shopping? The people were so nice. I told them up front that I just wanted to try out a few recliners before shopping at another store, and they were happy to help. La-Z-Boy makes a great recliner. My last one has been ridden like a rented mule. It is by far the most popular seat in the house. I've been burned by cheap furniture before and ought to know better. But I'm going to compare anyway before I buy.

I had a fantastic time yesterday at La-Z-Boy picking out new furniture for my new apartment Constance was the best sales person I have ever met. Gabbi did an awesome job designing my living room. Thank you Ladies.

Our salesperson, Constance, was terrific. She was knowledgeable, friendly, and patient during our decision process. Once we were finished trying all the recliners and made our decision, she was meticulous, professional, and extremely helpful in guiding us in fabric selection to enhance our existing furniture. We had a great experience.

Greeted with a smile & not pushed in anyway. She did not follow us all over the floor, she let us look but she was always within site if we had a question. Great working with her. We already know the quality of the furniture. We bought chairs 10 years ago and they are still looking & suiting great (I gave them to sister when we changed decor.