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We stayed here one evening as part of a tour and it was one of the nicest hotels. The rooms were clean and comfortable and the shower nice and roomy. Non-smoking means non-smoking here! The buffet breakfast was excellent as well.

This is not a bad hotel but it lacks the welcoming atmosphere of a 5 stars hotel. When we first arrived the minibar was locked and I had to ask that they open it. They welcome you with a fruit plate which is a nice gesture but the fruits were tasteless and an old peeler that broke and they asked...
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The room was very good for the price. Internet worked good and was fast. Location is very good within walking distance of West Lake (Xihu), which is the main attraction of Hangzhou. Did not try the breakfast.

Stayed one night in the hotel as part of a tour. Overall it was a nice stay: the hotel was OK and close to the city center (walking distance from West Lake). Would consider it again when next time in Hangzhou.

You can walk to West Lake within 10 minutes and there is a lot of shopping and places to eat right on the street. Safe, fashionable area. Many stores that you would probably be able to shop cheaper at in North America though. Good rooms, good service, good breakfast.

The hotel looks old since it’s one of the most ancient five-star hotels in Hangzhou. So the room is not as big as imagined, but it has well- equipped facilities, good service, and convenient transportation. The self-serve canteen is good enough. Free parking is available.

Friendly employees, although check-in and (espeically) check-out took very long. Suspect they checked the room whether nothing was stolen or something, while they asked where the laundry bag was (??) Room was larg and cleanless, as well shower quality OK. Bed was not soft, if you like a bed like a brett (I had good sleep). TV got no English...
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This is a large older style hotel that has been maintained well. It has small cramped barroom with a small bath but the beds are comfortable with pillow selection. The room also helpfully had multiple power points for appliances from different countries.
The hotel is relatively well-maintained but old fashioned and a bit inconsistent in some areas (for example, front...
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WE stayed here as part of our tour of China. The room was clean and luxurious. We had no coffee in our room when we arrived and I requested some. It was delivered at 12:30 A.m and we were sleeping. Then I only got one package of instant coffee. Not impressed with reception staff, didn't seem interested in helping with...
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Well, let me start by saying this is one hotel that you will see a hotel with a grand lobby but the rooms need maintenance. I think it is typical for many of the Chinese hotels. The people were very nice through but overall Hangzhou is not a place that I would go back. My family and I stayed in...
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Also Known As:

Grand Metropark Hangzhou

Hangzhou Grand Metropark Hotel

Hotel Style:

#38 Luxury Hotel in Hangzhou

#78 Best Value Hotel in Hangzhou

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