Hotel Metamorphis in Prague 1, is located just in a few steps from Old Town Square and the Wenceslas Square, in the heart of the historical center of Prague, in a place on the UNESCO World Cultural and Natural Heritage.

For an unforgettable experience in Prague, the Hotel Antik welcomes visitors to a prime location near the beautiful Old Town Square. This charming hotel in the center of Prague offers guests the city’s most romantic sights, as it is within walking distance...

Residence Dlouha 17 is located in the pedestrian zone of the Old Town of Prague. It serves primarily the Centre for International Services of the Ministry of Education, Youth and Sports and accommodation of its guests. It can accommodate also people of...

A historic building in the centre of Prague, Hotel Salvator is a 5-minute walk from Old Town Square and 100 metres from Namesti Republiky Underground Station. It includes a Spanish restaurant with a jazz bar.

FRIDAY Boutique Hotel **** is located in one of the most desirable locations in the heart of the historic and commercial center of Prague - Na Prikope street, just steps from famous Wenceslas Square, Municipal House, Powder Tower, Old Town Square, Republic...

The three-star Apartments Rio boast a great location near the Astronomical Clock at Old Town Square in the capital of Prague. This accommodation is suitable for individuals and groups of both tourists and businessmen.

Merchant's Crown 5-star Hotel is located in the heart of Prague, right on the Wenceslas Square. All the main attractions you will be willing to visit are within walking distance. You will be able to enjoy sightseeing with absolutely no need to use public...

The Clarion Hotel Prague Old Town is located in the historic center of Prague, 700 m from the Old Town Square and 1 km from Wenceslas Square. The luxury hotel offers comfortable accommodation in modern rooms and spacious suites with a roof terrace.

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The hotel was built in 15th century and is located in the historical centre of Prague in the street U radnice, only 50 metres from the Old Town Square, opposite to the house where once lived the writer Franz Kafka. It consist of two adjoining buildings....

2.1. These General Business Terms and Conditions (hereinafter refereed to as “GBT”) regulate contract relations between the Hotel.cz Portal Provider and the Accommodation Facility when mediating booking of the accommodation offered by the Accommodation Facility at the Provider’s website.

2.2. The contract relation between the Hotel.cz Portal Provider and the Accommodation Facility is also governed - besides these GBT and the valid pricelist of the Accommodation Facility (hereinafter referred to as the “Pricelist“ ) - by the Intermediary Agreement, the contract relation between the Hotel.cz Portal Provider and the Client is governed - besides these GBT - by the General Terms and Conditions published on the internet portal www.Hotel.cz

2.3. These General Business Terms and Conditions are applied whenever the Contract or another written agreement between the Parties hereto fails to contain another arrangement. Individual provisions of these GBT can be changed or cancelled in the Contract.

3.Governing Law and Legislation

3.1. Contract relations between the Parties hereto are governed by the legislation of the Czech Republic.

4.Process of Ordering Services and Payment for them

4.1. Ordering

The Client expresses his interest in the service by mailing the Inquiry Form. The Hotel.cz Portal Provider verifies free capacity in the Accommodation Facility in the term requested by the Client and notifies information about availability and price of accommodation for the chosen term to the Client. The ordered service is binding at the moment of phone or written confirmation of the order by the Client and the Provider (mailing the Accommodation Voucher to the Client).

4.2. Price for the Service

Price for the service is determined by the Accommodation Facility, the Hotel.cz Portal Provider does not escalate the price for the service. The price depends on the chosen term, number of persons and on other parameters specified by the Client in the Inquiry Form. Prior to mailing the binding confirmation, the Provider informs the Client about the final price and - when approved by the Client - order of the services becomes binding. The prices shown by individual Accommodation Facilities are indicative only and are not binding until booking is confirmed finally by the Provider (mailing the Accommodation Voucher).

4.3. Payment Terms

Payment is done in the Accommodation Facility. In case of certain bookings, in particular in case of group bookings the Accommodation Facility or the Hotel.cz Portal Provider requests guarantee by the credit card or payment of the advance amounting up to 100%o of the accommodation price. During the process of confirmation of the booking the Client is informed about the requested guarantee by the credit card or about the advance payment.

5. Cancellation Policy and Complaints

5.1.The cancellation terms are regulated by the Accommodation Facility itself; if the credit card guarantee is applied, costs of the first night will be charged in case of no-show. If the booking is cancelled (written Provider’s confirmation of cancelled booking is understood cancellation of the Client’s booking) 24 hours before the guest’s arrival, no cancellation fee is charged in case of the credit card guarantee.

5.2. The Client shall inform the Provider about all changes of the booking or about its cancellation in writing.

5.3. Complaints about quality of accommodation and services rendered by the Accommodation Facility shall be raised directly in the Accommodation Facility.

5.4. The Provider’s services can be claimed in writing in the electronic form to the email address reklamace@hotel.cz or to the correspondence address HOTEL.CZ a.s., Řeznická 7, 460 01 Liberec.

6. Personal Data Privacy

6.1. Sending business messages

The customer agrees to send additional and other information messages to his / her email address by sending the accommodation request on the Portal Hotel.cz. You may also opt out of these news at any time at https://www.hotel.cz/unsubscribe/ and in each individual newsletter. If the customer does not unsubscribe from additional information and news, we have a legitimate interest in believing that he wants to continue to receive similar offers.

6.2. Phone Calls Recording

Phone call recording The customer expressly consents that all phone communication shall be recorded in order to improve services and to record the customer’s consent with the terms and conditions and confirmation of booking. The consent shall be directly or implicitly expressed by the customer by continuing in a phone conversation with an employee of the Hotel.cz operator.

7.Validity and Effectiveness

7.1. These General Business Terms and Conditions become valid and effective on 01.09. 2010. The contract relations arisen before the effective date of these General Business Terms and Conditions remain valid and are governed by the business terms and conditions valid when the contract relations were made.

7.2. Valid wording of these General Business Terms and Conditions is available in the registered seat of the Hotel.cz Portal Provider and is published on the Provider’s website www.hotel.cz.