Fixes a phenomenon where a linefeed error occurs and audio communication is
disconnected due to an incorrect response message in the audio protocol of the
VB-C300 and VB-300B Network Cameras.

Conditions of occurrence: this phenomenon occurs if the user creates
software based on the audio protocol specifications. If the VK-64/VK-16
Network Video Recording Software or NC Viewer is used, this phenomenon will
not occur.

Affected versions:
V1.0 Rev.01 to V1.1 Rev.02

FirmwareFirmware Version 1.1 Rev.03, can now be downloaded by
clicking here: and then selecting your operating system.

SupportThis contact information is for residents of the United States and Puerto
Rico only. Please
register your VB-C300 - Wide Angle Network Camera. By registering, we will
be able to notify you via email when future firmware updates become available
for download. If you do not reside in the USA or Puerto Rico, please contact the
Canon Customer Support Center in your region.