Your local provider forglobal enterprise mobility

A complete set of solutions

to manage your fleet of devices

Consult

We design your mobile
and app strategy!

1/7

GEMA brings together insights gained from working with thousands of global clients – both through their successes and learning from their failures. Together, we draw your mobility plans and strategy. The path to digitalization and the workplace of tomorrow is well-within your reach.

15 320

hours Defining the future on technology

Mobility initiatives are jeopardized by a number of challenges. Often chief among them are the absence of organizational alignment and the lack of a comprehensive plan for mobility. This is familiar territory for our mobile consultants. They have the experience, tools and proven processes needed to work with your executive team to overcome these obstacles and build a blueprint for your organization’s path to mobility success.

Procure

We make ordering an asset management simple on a global scale.

Let GEMA take care of your procurement process. Whether you need a new mobile device, contract a new line, suspend a mobile service or even add roaming to your international travelers, just log in to our procurement platform and get your order in a few clicks.

3 million+

Assets under management

Our service allows you to:

Procure any device or mobile service from any mobile operator or distributor, with a single and consistent experience.

Let your users pick the phone or service they want, based on their approved catalogue.

Manage your assets and audit their trail through the entire lifecycle.

Deploy

We configure, activate, deploy or replace all of your assets.

We know how important is for your users to have a tool they can use to be more productive. This is why GEMA created a service that ensures your employees get their mobile devices on time and ready to be used from the moment they take it from the box. You have a new hire? We will get his/her mobile device asap! Something is not right with your mobile device? We will replace it without wasting precious time on troubleshooting.

240 000+

Devices deployed in 12 months

With the deploy service, GEMA will:

Deliver phones according to your business standards, including accessories and peripherals.

Ensure the same quality and delivery experience across the globe.

Follow the delivery schedule that meets your requirements.

Fully track device lifecycle from build to shipment and from shipment to delivery.

Replace defective phones by the next business day.

Defective phones will be checked by our agents and put them back on the spares pool or send them to repair.

Assist

We provide in-country on-demand end-user support with local language.

Mobile users are unique users. They need expedite support no matter the time or the location. Imagine an executive user stuck at an international airport and not being able to make any calls because his phone isn’t working! GEMA provides a dedicated mobile Helpdesk that understand these particular requirements, so your users will never have to worry about any issues with their mobile devices.

36 670

Training hours

Our Helpdesk service provides:

24/7 multilingual support.

Deal with any technical issue with the hardware, communication or applications.

Manage

We survey, analyze, and manage your mobility environment.

Mobile devices and apps are a great driver of any business success. However, making sure the technology will always be available for your users is a daunting task. GEMA will take over your day to day mobile operation, so you can get back some of the much needed time to focus on what really matters: your business.

5 000+

Systems under management

With this service, GEMA will:

Perform any Moves, Add, Changes or Deletions (MACD) to your user base, configuration profiles or mobile applications with any EMM or carrier.

Monitor and secure your mobile operation and performance.

Proactively maintain all your EMM servers.

Pretest and install any patches or updates to your operating systems and applications.

Provide reports and visual dashboards to analyse trends and take quick decisions.

Hold Quarterly Service Business reviews to discuss performance and any related issues.