*If shipping address is different from your billing address, please let us know.

We'll let you know total order (including shipping costs) in 24hours.

We are sorry, but we do not accept the telephone inquiries.
To learn more about our store and services, please contact us by email.

We will request money via PayPal. ( Payment is accepted only in Japanese yen)
Please follow instructions of the procedure within 2 days of receiving our mail.
If you do not pay within 2 days, your order will be cancelled automatically.

*Please make the payment within 2 days.

*Shipment will be held until payment arrives.

*If you do not pay within 2 days, your order should be cancelled automatically.

*If your country is unavailable for EMS, we are sorry, but we do not deliver there at the moment.

We will ship your order by EMS as soon as your payment has been made.
Deliveries will be made within 9 working days from order.
Then we will inform you of the completion of shipment and the tracking number.
You can track and trace your parcel on web with this information.

The insurance is applied by any chance even if broken.
Don't worry.

*We do not accept the delivery date and time.

*We do not accept the gift packing.

*We do not deliver to a PO Box address for security purposes.

Any customs or import duties are charged once the parcel reaches its destination country.
These charges must be paid by the recipient of the parcel.
Unfortunately, we have no control over these charges, and cannot tell you what the cost would be,
as customs policies and import duties vary widely from country to country.
It might be a good idea to contact your local customs office for current charges before you order,
so you are not surprised by charges you were not expecting.

All Sales are final. No return or exchange.
We fully inspect each product before it ships.
Some scratch or a shear in printing may be found on some of the Hand-made products.
Please understand that they are not a defect.
We have exchange and return policy on defective items, incorrect items shipped only.
We do not accept the return of items if they have been washed or worn.
If an item is discovered to be defective or incorrect, a report of a defect or
incorrectness must be sent to SIAMESE within 5 days of delivery.

All the information you provide to SIAMESE including your email address, delivery address are strictly private and confidential.
SIAMESE does not share any personal information with anyone and SIAMESE does not
sell it to third parties except for one or more of the following conditions.

*when the disclosure of personal information is required by law, judicial order, or the like.

Please feel free to contact us if you have any questions.
Thank you for your interest in our store.