For technical support enquiries (both pre and post sale) e-mail is the best way to contact the Square Box team. Our support service and how to use it, is described here. Please also see the material available on our support pages. We offer telephone support as part of a paid-for support service at a cost of £95+VAT per incident or under an annual maintenance agreement.

Emailing us is usually the fastest way of getting in touch with the right person in Square Box Systems, however our telephone number is (+44) 01926 679273.

Customer Story

CatDV is a VERY interesting way of "seeing" all of the media in your project... lets you browse media in a way that FCP (or AVID) doesn't even come close to achieving. It really does represent a quantum leap forward in seeing your media choices OUTSIDE of the typical project structure. -MR

We have been using CatDV for many months on our new programme and it has been fantastic. The software is great and has been a real life saver for our 100 x 30min HD programmes. CatDV is our central shot tracking database. -LP

I love your product. It took me no more than 2 hours to realize it's a product I can't live without. In fact, I don't know what I was doing without it! -CG

Quite a few current apps seem to be in this space... in my research, only CatDV is suitable for professional use today. -AW

CatDV Worker node is an amazing workflow automation tool. We're nearing the end of an install that will ultimately automate hundreds of videos a day and thousands of photos, and manage (via CatDV server edition) a library of close to 5 million assets. -PH

WOW! CatDV is a beauty! I really like having the clip details open all the time and the filmclip display is wonderful. What a great interface. Thanks. -HD

I recently stumbled upon your great product on the web and it was like a religious experience. I was surfing the web and found myself reading about your product - something I'd been searching for the past 6 years! See, we have over 800 hours of niche stock footage sitting in bins in our office... When I saw what CatDV did, I was amazed!!! It's going to revolutionize our company to be sure. -SS

We're about 3 months into Workgroup Server and we are really loving what it is doing for us. It is working splendidly for us and is nothing short of fantastic! ... You have been very helpful ever since I discovered your product just after Hurricane Katrina, all those years ago. You were exceptionally helpful as we were out of town in a disaster area -MH

I was impressed when I successfully open on PC my CatDV catalog with Russian metadata, which was created on Mac. -VB

Quite a few current apps seem to be in this space... in my research, only CatDV is suitable for professional use today. -AW

I love your product. It took me no more than 2 hours to realize it's a product I can't live without. In fact, I don't know what I was doing without it! -CG

Amazing! CatDV is simply one of the very few must have tools for anyone doing video, amateur or professional. Thank you for providing software that does what you say it will and is so easy to use and understand. Simply Brilliant and Beautiful. -GH

We have been using CatDV for many months on our new programme and it has been fantastic. The software is great and has been a real life saver for our 100 x 30min HD programmes. CatDV is our central shot tracking database. -LP

Quite a few current apps seem to be in this space... in my research, only CatDV is suitable for professional use today. -AW

WOW! CatDV is a beauty! I really like having the clip details open all the time and the filmclip display is wonderful. What a great interface. Thanks. -HD

Amazing! CatDV is simply one of the very few must have tools for anyone doing video, amateur or professional. Thank you for providing software that does what you say it will and is so easy to use and understand. Simply Brilliant and Beautiful. -GH

I wouldn't hesitate in recommending CatDV to anyone who needs a robust video cataloguing solution. -CG

I wouldn't hesitate in recommending CatDV to anyone who needs a robust video cataloguing solution. -CG

May I say what a pleasure it is to buy software from people who so sensibly, conscientiously and regularly upgrade it. -TW