Requesting a state for current year software

If you need a state or states in your program you will need to request them.

To do this you will need to be logged into program, on the Launch screen (main page of program) click on request a state.

A web page will open, there you will enter your EFIN. Then select the state or states you are requesting. If you want all states released to you, check the box that reads Check here if you want all states released to you. Once you have the state or states selected click submit.

The amount of time it takes to release the states to you can vary, this process usually takes at least a couple of hours. If it has been longer than that amount of time and you haven't received your state(s) requested after running your module updates, please call into customer support.

To run module updates, go to communications on the tool bar of the launch screen and select module updates.

The Online software has all state pre-loaded, you don't have to download them.