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For nearly half a decade, Shinichiro Ito’s face has been a Japanese
master-class in anger management.

Taunted beyond the limits of patience and sanity by the mercurial Dreamliner,
the president of All Nippon Airways (ANA) has never once allowed himself the
primal tantrum he is owed. He won’t have it now either, but nobody would
blame him for a meltdown.

In an interview with The Times before the Boeing 787’s first flight for
ANA in 2011, Mr Ito merely expressed “great disappointment” at the pounding,
heartbreaking and commercially painful years of delay to the Dreamliner
programme. He had hoped to