City of Jackson offers online water & sewer bill payment service for residents

The City of Jackson Water/Sewer Division announced Tuesday that they have partnered with Paymentus in processing customer payments by phone or online. Residential customers can pay their water and sewer bills online 24 hours a day 7 days a week by simply calling the customer service line (601) 960-2000 and following the instructions to make a payment.

Customers may also visit the City of Jackson website at www.jacksonms.gov and click on "pay water bill". In addition to credit and debit card payments, Paymentus also accepts electronic check payments. Paymentus does charge a minimal service fee of $3.50 for residential customers.

Businesses or commercial accounts cannot use the service at this time.

"We are pleased to offer this new, convenient option for residents," said Mayor Harvey Johnson. "The City of Jackson continues to explore ways to enhance efficiency and implement new technology to improve service delivery, and this is certainly a step in the right direction."

For additional information, residents can speak with any one of our customer service representatives Monday – Friday, 7:30 am – 5:30 PM, at (601) 960-2000.

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