Sean

We've had a bunch of people leave recently. Some are still hanging around, others are on gardening leave. What this means is that hands have been forced. There's been more training sessions to introduce people to the various products/solutions/components we have within the company.

What it also means is that I've moved to a slightly different role. I'm still ostensibly part of CRT (Critical Response) but I'm now on a different product and in more of a solutions role. So far this has meant installing Oracle and Weblogic on my PC and installing a bunch of our own software. Apart from the odd typo here and there, and installing a base version without the upgrade patch this has gone reasonably smoothly. Even if I do dislike our install guides quite a lot.

It's not development, but it is a step in the right direction and will hopefully involve more actual work and coding. Rather than trying to replicate crappy bug reports and finding 9/10 issues are problems with customer's bespoke configurations.

To be fair, it's not their fault so much as PS who set these things up and then never tell support/dev about the changes they've made. Or, upgrade databases without including reference data updates and wonder why things don't work afterwards.