Is my Dell Memory Faulty?

There are a number of reasons that your Dell laptop might be turning itself off. It could be that you have a problem with your RAM or your fan could have stopped working preventing your laptop from being able to cool itself, which leads to it turning itself off to protect itself.

You should check your air vents for blockages and there are programs like Lifewire, that allow you to keep an eye on your computer’s temperature in real time. Failing that, if you have more than one memory module installed you can try installing your modules individually to see if the same problems occur with each one.

Memory Installation Guides

Memory is one of the simplest upgrades that you can perform on your computer. To make it even easier our support team have created both installation videos and a written guide for you to follow.

Should you have any issues with your installation please see our FAQ page or contact our support team via live chat or at support@offtek.co.uk.

Lifetime Warranty

All OFFTEK memory is backed by our full lifetime warranty. We obsess over our products so you do not have to. Our team constantly strive to ensure that all our memory is of the highest quality but should you ever have any issues with your purchase you have the peace of mind that you can return your product for a replacement if the need arises.

Top Brands

We have close relationships with all of the top tier RAM memory manufacturers which enables us to provide a constant supply of the highest quality products. This in effect means compatible, reliable RAM and most importantly great prices, all backed by a limited lifetime warranty. If you require a specific brand of memory then please do not hesitate to contact one of our sales team.

Guaranteed Compatibility

Over the years we have taken immense care in creating one of the most in depth memory configurators. We do this to ensure that when you purchase a memory upgrade from OFFTEK you are confident that the upgrade is 100% compatible with your system.
Should you have any questions prior to ordering your upgrade we have technicians on hand via live chat, email or phone who will be able to answer any queries you may have.

We take the time to look into each machine to ensure that we offer all sizes and speeds that the machine is able to take not just the latest specification that has been released. We believe that offering all options for machines provides a 100% guarantee that the memory with function with your original memory module efficiently.

Understanding desktop memory

Many people often confuse RAM with their desktop’s hard-drive space, which can make it difficult to properly understand desktop memory.

RAM is your desktop’s memory, but it is not storage. You cannot manually delete anything from your computer’s RAM if you are trying to free up space. RAM stands for Random Access Memory, and it is essentially a temporary storage location for your computer’s programs while they are in use. Once you close down a program because you are finished using it, it will be removed from your computer’s RAM automatically.

On the other hand, your hard-drive is your desktop’s permanent storage. Here it stores all of your documents, pictures, and programs all the time. If you want to free up space on your computer, you will need to delete from here manually – but once you do, whatever you delete will be completely removed from your desktop.

Your desktop’s virtual memory is used temporarily by your computer to store any RAM programs that you have loaded but that you are not currently using. If your system is running low on RAM, your desktop will use more virtual memory so it can free up the space it needs to operate effectively. However, if this happens you will see your computer acting much slower than normal. That’s a good indication that you should quit a few programs or close down a few Internet browser tabs.

If you’d like to help your current RAM work a little better, it’s a good idea to close down any applications you are not using so your computer isn’t trying to focus on too many things all at once. Sometimes, restarting your computer can also give your RAM a quick refresh.

Improving your Desktop PerformanceHaving more RAM on your desktop can help it to run faster. It’s easy to purchase more RAM for your desktop to help increase its speed. You can also perform easy, regular maintenance on your desktop to keep it running at its best. This includes keeping some free space on your hard-drive – imagine it as some “breathing room” for your desktop. You can transfer large files like movies, pictures and music to an external hard-drive to free up some space easily.

There are also several programs you can download to help your computer run more efficiently by compressing files, defragmenting your hard-drive and removing temporary system files. Overall, it’s important to treat your desktop well, both RAM and hard-drive, if you want to keep your computer running smoothly.

If you are looking to place a quantity order or are buying on behalf of the public or private sector then please contact one of our designated account managers who will be able to deal with your requirements in more detail.

Unsure on your current memory specification or looking to purchase in quantity?

For any queries you may have please contact one of our experienced Memory Specialists via one of the following methods and they will ensure that any issue is resolved immediately and effectively.

Request a Callback

The advantages of adding more Ram Memory

Installing a memory module is one of the simplest upgrades that can be done to a computer

There is no configuration, no sitting around waiting for things to update and backup. It is simply plug and play!By adding more Ram memory into you laptop, desktop or server you will be doing the following:

Improving the overall performance of the machine

Allowing for increased multitasking

Extending the life of the machine

Producing faster boot times

Increasing productivity

Decreasing latency in gaming

Adding memory is the easiest upgrade available for your machine for the best increase in performance. If you are unsure on how to upgrade your machine no problem take a look at our detailed guides on how to install your new Laptop or Desktop Memory upgrade.

Compatibility Guarantee

Guaranteed Compatibility

Over the years we have taken immense care in creating one of the most in depth memory configurators. We do this to ensure that when you purchase a memory upgrade from OFFTEK you are confident that the upgrade is 100% compatible with your system.
Should you have any questions prior to ordering your upgrade we have technicians on hand via live chat, email or phone who will be able to answer any queries you may have.

We take the time to look into each machine to ensure that we offer all sizes and speeds that the machine is able to take not just the latest specification that has been released. We believe that offering all options for machines provides a 100% guarantee that the memory with function with your original memory module efficiently.

"Initially the wrong memory cards were sent, probably through my own fault not giving enough information. I sent them back and very soon the correct cards arrived, and Offtek then credited my account with a partial refund.
Many thanks, and I will definitely use them again if the need arises!"

Gordon from Shropshire

29th June 2012

"The website was well laid out and was simple to use and follow through in terms of identifying and selecting the correct memory module. Once seleted, payment and delivery options were straightforward and I received the module within a few days. The module itself was simple to replace and I had the laptop up and running, with a noticeable improvement in speed inside 10 minutes. Overall, a very good service and not only have I kept the link as a 'favourite' for future use, I am happy to recomme"

Why buy from offtek

Matched Ram upgrades for your specific model

Offtek provides matched upgrades for new and legacy machines. Every one of our RAM modules are tested to ensure that not only are they compatible with the machine but also that they perform in a wide range of different environmental conditions. This allows us to back our modules with a limited lifetime warranty.

Established in 1996, OFFTEK is trusted by many of the UK's best known household names as their number ONE source for ram upgrades.

Misson critical or movie night we have your upgrade sorted

Our team is made up of memory specialists with an average of 9 years experience in the RAM industry. We offer upgrades for not only the latest machines on the market but just as important those legacy machines that you need to keep running.

RAM is extremely important in ensuring your machine operates at its optimum performance. Our upgrades ensure that your computer will be performing at its best for years to come.

Fast Free UK Delivery

We offer FAST FREE UK Delivery on all orders with 96% of orders dispatched same day. For those that cannot wait we also offer faster delivery options including next day.

60 Day Money Back Guarantee

Not 100% happy with your order then return it to us under our No Quibble 60 Day Money Back Guarantee. Worried you might have made the wrong choice? With our no quibble return policy you can send it back to us and get a full refund up to 60 days after you've received your order. Whether you've picked the wrong product or just changed your mind you can send your order back to us and you'll get all your money back.

Twice Daily Price Checks

Our Price Promise commitment means that you can buy from us with confidence.

Our team works hard to ensure that you not only have peace of mind in the fact that the memory you order is 100% compatible but that our price is also the lowest for that product.

We check our prices daily against all our competitors to ensure that you are getting the best deal.

Experts On Hand

We have dedicated and highly trained experts with an average of 7 years experience. They are here to help you from purchase through to installation. We use a number of contact methods so you can speak to one of our specialists with ease.

Limited Lifetime Warranty

Feel confident that your memory will last a lifetime. Our limited lifetime warranty guarantees that if your memory should ever fail we will replace or repair the product free of charge provided that it is still manufactured. Please note that the lifetime warranty refers only to memory modules and not flash memory or storage products. Please see the individual 'product details' for warranties specific to each product.

100% Compatibility

Every memory product matched specifically to your machine is individually tested to guarantee reliability and 100% compatibility with your computer and operating system.

Online Since 1997

Offtek has been supplying memory online since 1997 with over 500,000 happy customers. Well, maybe the odd one does'nt like us ;)

We have always been passionate about providing our customers with the tools and information to update their systems in the simplest manner. Early in 1996 we took on the challenge to find the type of memory compatible with every computer ever built. Hence our first memory configurator was born. Our constant daily updates allow our customers to easily select the correct memory for their machines and that objective is as important today as it was when the idea was first broached across a kitchen table in central Birmingham

Large Stock Holding

As one the largest memory distributors in Europe, our large stock holding allows us to offer next day delivery on a wide range of products.

Environmentally Friendly

If you have no need for your old memory after you have upgraded to one of our larger/faster modules, we will recycle this for you free of charge under the WEEE directive.

Delivery Options

UK Delivery

Free UK Delivery (within 5 working days) £0.00

1st Class Delivery (within 1-2 working days) £0.95

Next Day (Before 1PM) £5.95

Next Day (Before 9AM) £15.50

Saturday Guaranteed £10.50

DHL Courier and same day delivery options are available on request.
More info

International Delivery

We now deliver to over 200 countries worldwide with DHL at incredibly low prices.