From 19 December 2011, P46(DWP) slip or P173 should only be issued for Widowed Bereavement and Widowed Parent cases.

When forms P46(DWP)(Slip) and P173 are rejected by Department for Work and Pensions (DWP) they are returned to the issuing office. The following tells you the reasons for these rejections and what action you must take.

The individual has died

Where the DWP information is that the individual has died

Use EMPLOYMENT SUMMARY and VIEW AND EDIT EMPLOYMENT DETAILS to enter a date of leaving of today

Make a Contact History note on the record

Set the Manual correspondence indicator

Retain returned form in the District Record or with any other papers

When confirmation of death received

Amend the date of leaving on the record to the actual date of death and set the Deceased indicator

The individual’s benefit has been withdrawn

Where the individual’s benefit has been withdrawn

Retain the returned form in the DR or with any other papers

Take no action until the individual tells you that the benefit has ceased, then

Ask for the date of the last payment to recalculate the total benefit received in the year