When in the cold outdoors, the audio suddenly sounds lower, and the touch sensor control panel malfunctions.

If there is a sudden temperature change, such as when going from a warm indoor setting to the cold outdoors, the touch sensor control panel may malfunction. When the touch sensor control panel malfunctions the following symptoms may occur:

The headset may switch to Quick Attention Mode and the audio may sound lower.

The track switches by itself.

Touch sensors stop working.

Touch sensors operate by themselves.

In such a case, turn off the unit, wait until the temperature settles, and then turn it on again.