ITIL Intermediate CSI Certification Training Course in Accra, Ghana

Invensis Learning's ITIL Intermediate Continual Service Improvement Training Course in Accra is delivered by highly qualified trainers with extensive IT Service Management experience. This AXELOS’s ITIL CSI Certification is one of the most industry-recognized certifications for IT professionals globally. This ITIL CSI Certification Course in Accra is ideal for individuals and enterprises that are looking to gain an in-depth understanding of strategically reviewing products and services produced by following strategy, design, transition, and operation stages.

The main takeaways from this ITIL CSI Certification course in Accra are that you demonstrate a comprehensive understanding of the management and control of activities and techniques within the Continual Service Improvement phase of the ITIL Lifecycle. Participants will receive course completion certificate.

We deliver ITIL CSI Training in Accra through classroom and live online virtual modes. Enroll now and gain this ITIL CSI certification in Accra today.

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ITIL CSI Live Online / Virtual Training
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ITIL CSI Live Online / Virtual Training
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ITIL CSI Live Online / Virtual Training
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ITIL CSI Live Online / Virtual Training
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If you are looking for a discount coupon, thenchat with us!2 or More Offer: Get 5% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 2 or more Participants5 or More Offer: Get 12% OFF on this
ITIL CSI Live Online / Virtual Training
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ITIL CSI Live Online / Virtual Training
by Registering 10 or more Participants

If you are looking for a discount coupon, thenchat with us!2 or More Offer: Get 5% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 2 or more Participants5 or More Offer: Get 12% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 5 or more Participants10 or More Offer: Get 15% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 10 or more Participants

If you are looking for a discount coupon, thenchat with us!2 or More Offer: Get 5% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 2 or more Participants5 or More Offer: Get 12% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 5 or more Participants10 or More Offer: Get 15% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 10 or more Participants

If you are looking for a discount coupon, thenchat with us!2 or More Offer: Get 5% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 2 or more Participants5 or More Offer: Get 12% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 5 or more Participants10 or More Offer: Get 15% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 10 or more Participants

If you are looking for a discount coupon, thenchat with us!2 or More Offer: Get 5% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 2 or more Participants5 or More Offer: Get 12% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 5 or more Participants10 or More Offer: Get 15% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 10 or more Participants

If you are looking for a discount coupon, thenchat with us!2 or More Offer: Get 5% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 2 or more Participants5 or More Offer: Get 12% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 5 or more Participants10 or More Offer: Get 15% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 10 or more Participants

If you are looking for a discount coupon, thenchat with us!2 or More Offer: Get 5% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 2 or more Participants5 or More Offer: Get 12% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 5 or more Participants10 or More Offer: Get 15% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 10 or more Participants

If you are looking for a discount coupon, thenchat with us!2 or More Offer: Get 5% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 2 or more Participants5 or More Offer: Get 12% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 5 or more Participants10 or More Offer: Get 15% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 10 or more Participants

If you are looking for a discount coupon, thenchat with us!2 or More Offer: Get 5% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 2 or more Participants5 or More Offer: Get 12% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 5 or more Participants10 or More Offer: Get 15% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 10 or more Participants

If you are looking for a discount coupon, thenchat with us!2 or More Offer: Get 5% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 2 or more Participants5 or More Offer: Get 12% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 5 or more Participants10 or More Offer: Get 15% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 10 or more Participants

If you are looking for a discount coupon, thenchat with us!2 or More Offer: Get 5% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 2 or more Participants5 or More Offer: Get 12% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 5 or more Participants10 or More Offer: Get 15% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 10 or more Participants

If you are looking for a discount coupon, thenchat with us!2 or More Offer: Get 5% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 2 or more Participants5 or More Offer: Get 12% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 5 or more Participants10 or More Offer: Get 15% OFF on this
ITIL CSI Live Online / Virtual Training
by Registering 10 or more Participants

ITIL CSI Certification Course Syllabus

This module focuses on the purpose, objectives and scope of CSI, contest of Service Transition in ITIL service lifecycle, approach to CSI, business question that a CSI initiative is warranted, and context of CSI in ITIL Service Lifecycle, inputs and outputs to CSI.

In this chapter participants will learn about how success of CSI depends on change within an organization, clear and unambiguous ownership and accountability, CSI register supporting the application of CSI, knowledge management, Deming Cycle’s importance, how CSI can be used to ensure good governance.

In this module participants will learn about when to use assessments and what to assess, how gap analysis can provide insight into the areas that have room for improvement, benchmarking, service measurement, metrics, ROI, service reporting, and more.

This chapter focuses on the roles of service owner, process owner, process manager, process practitioner, CSI manager, nature of activities and the skills required for the seven step improvement process, comparing the CSI manager role with other relevant roles, how RACI can be used to define roles and responsibilities.

In this chapter participants will learn about critical considerations and where to start, the role of governance to CSI, the effect of organizational change for CSI, and a communication strategy and plan.

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About Accra

Accra is the capital city of Ghana and is situated along the Atlantic coast. The city is the biggest political and economic hub of the country. The city is home to the seat of the Ghana government and many government agencies are concentrated in the city. The city of Accra has a diverse economy and the contributing sectors are finance, textiles, chemicals, fishing, transportation, agriculture, manufacturing and insurance. The top employers of Accra are Volta Aluminium Company, CFAO Ghana, Mechanical Lloyd, Uniliver Ghana, Agriculture Development Bank Of Ghana, Amal Bank, Ayrton Drugs and Clydestone Ghana.

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