Client Review

This bank has the rudest employees on the planet. I had to come in and cash a 25$ check written from this bank for my 12 year old child. I went in the first time and they told me that I needed and account for him to cash it. Even though I had said child and birth certificate. Then I went back a second time after another branch manager told me to go again and tell them it was ok. Not only was the teller rude but when she went to ask the branch manager on duty, he or she never even bothered to come out of the office and talk to me. She just said "No, we can't cash this check". I eventually had bank of america cash it with no problems. NEVER EVER go to this bank, they are horrible and could careless about people. Taught my young son a lot about banks as well. Not only has this bank cashed my sons birthday checks from my father,(he banks with this bank at a different location), for three years they have not been a problem ever. Now all of the sudden they can't be bothered with my little 25$ checks. GREAT service!

In my years at Robesonia National Penn, they were nothing but helpful and courteous. No corporate-backed banks can give their customers the same feeling of a small-town bank. The office staff at Robesonia National Penn understand their community and try to help it stay vibrant. I can't recommend this branch enough. Plus, unlike the Wells Fargo in town, National Penn offers actual free checking with no strings attached.

DO NOT waste your time banking with them, overdraft fees are outrageous and unforgiving. The staff is young, unprofessional and TERRIBLE with customer service. You are better off dealing with larger bank.