I loved my job. I spoke with so many different people on the phone, it made me feel good when I was able to help others. And times I couldn't help them , I at least could help them understand why and offer solutions .

Pushing sales on customers. No professional training or professional development available. Management's main concern is meeting sales quotas. Workplace culture depends on the Branch Executive. The hardest part of the job was the sales quotas. The most enjoyable part of the job was assisting customers and helping them with their financial needs. Listening to their concerns and matching them to financial solutions.

Job Family is awesome, company is great yet pay could be better. Great support from Managers including District managers.The only disadvantage that I see is that it could get difficult because of short staffing.

Company has a lot of potential but lacks a positive reputation in the real estate world. They are working on that culture. The problem is like any other institution everything is based on numbers and nothing else matters. They need to fix the mortgage side.

Compass bank was a great bank until BBVA got to it. Once it became BBVA Compass then it turned international like Bank of America. They cut the operations manager position which made me move since i was at the end of my rope.

I left working at Compass Bank as a bank teller and customer service representative. The only reason I quit working at this job was to go to school. I stopped working at the bank when I started cosmetology school

BBVA Compass had an abundance of great employees, however, there was a disconnect with management and mid-level management that made one feel as if there was no future with the company. Don't take my word for it, look at their turnover.

I enjoyed working at my branch. I was surrounded with a very knowledgeable team members. There was never a time where I couldn't ask a question. If there was something I couldn't figure out myself, someone would help me find the right answer. It was very much a work family environment. Although not every day was busy, I got to create relationships with clients and customers, and learned to give high quality service. I was also in charge of the weekly schedules, which could actually be quite difficult, especially when there were time off requests.

Advocate for customers to help prevent foreclosure on homes. As an advocate, I was assigned a portfolio of delinquent mortgages. My role required to make customer contact, gain commitment from customers to send proper documentation, advocate on customer’s behalf through multiple departments (foreclosure, modification, loan officers, deed in lieu) to reach the best solution.

There are a lot of choices out there as far as financial institutions to work at; BBVA isn't among the top choices at all. The culture there is not supportive. High stress environment, limited support, & lack of good leadership make for a bad mix.

I worked there while looking for a more permanent position within my degree field. The pay was fair for the job, but low in comparison to what you'd expect for a degreed position. Being a bank teller was not fun, but was not extremely difficult if you can follow instruction and are halfway decent at math. There was simply a lot of stress put on tellers to make sure the money is always exact. If you aren't within a few cents in your drawer each day you could get into big trouble.