Linking Your Bank Account

Step 1: Link a new bank account

To start linking a new bank account, look for Wallet on the top bar, which brings you to an overview of your current PayPal balance, as well as linked cards. Simply click on Link a bank account to start the process.

Step 2: Add in your bank account details

We’ll need to know the country/region of your bank, and details such as the bank name, bank code, branch location, branch code, and your account number. Double check that the names on your bank account and PayPal account match to prevent paying a fee for returned withdrawals.

Tip: Remember to look out for the “secure” lock on the top right edge of the page to make sure you’re on the right page.

Step 3: Confirm Your Bank Account

Once you’ve done that, we’ll send you an email to notify you of two small deposits (between HK$0.01 and HK$0.99) made to your bank account.

These should show in your bank account within 2-3 working days. Once you’ve received them, click on the link in the email to enter the deposit amounts for verification on the PayPal website.

Topping up your PayPal balance

Having your bank account linked also allows you to transfer funds into your PayPal account, so you’ll have another way to pay securely online.

All you have to do is look for Top up after logging in to PayPal dashboard to download PayPal’s designated bank account information. Then you can transfer the funds from your online banking or bank branch. You should see the funds in your PayPal account within 3-6 days. We’ll also send you an email to confirm the top up.

Withdrawing payments to your bank account

To withdraw funds from your PayPal balance to your bank account, simply go to the same payment dashboard, click Withdraw money on the left of the page, enter the amount you wish to withdraw and click Continue. Once you’ve done that, review the details before clicking Withdraw.

Adding a card to pay, and withdrawing funds you receive, are just examples of the many ways you can use your PayPal account. You can find out more on how to make the best out of your account, or simply start shopping now.

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