Ladies now keep in mind that I'm around young children all day and my patience is amazing. BUUUTTT for the past week, I've been trying to order from Orderwigsonline.com and girls.... I regret every minute I have wasted trying to communicated and get my order!! They took days to get back to me, then took my money 3 days ago... And STILL HAVE NOT SHIPPED. Even though I put every detail of my order in the first message, length, texture, color weft or lace wig. I got 1005643 messages asking for those details. I didn't have a problem repeating them once... Or twice. But by the 3 day AFTER I PAID and my order wasn't shipped and they replied back "what color" I lost my mind!!! I tried to order a week ago today so I would have the hair by a fashion show this Thursday. But that's not looking like it'll happen. I'm highly disappointed because I've ordered from them before and it was so pleasant I told 101 of my friends to go here. Now I'm so heated.... Can't wait to just get this hair so I can delete their site from my memory and never go back. Lol. Hope you all have a great day. Don't let my rant alter your smiles. I just needed to vent. lol

That was my third time ordering. That's why it sounds angry. The first two I stayed up late so I could order on the online chat. Because that's how I ordered last time I ordered and it went smoothly. I did that twice, spoke to the female. She said okay. And I got nothing after that... Sorry if when I contacted YOU TOM, I came off rude. But I was frustrated from her disappearing twice on the chat thing. I had my sister-in-law say the same thing happened to her when she tried to place a order. took all the details, all the colors texture and lengths. Even took my Paypal info. Then vanished.Said she was online. Got no reply. If anything I will place any orders to you DIRECTLY!

Too bad you posted this on the internet making it look like it was the CUSTOMER'S fault.. Looks like she was given the "run around" before it finally came to your attention.. And what did you do? Make the company look kind of "blameless"?

Thanks for sharing, man. and OP, thanks for sharing your experience, - and your sister-in-law's experience. Looks like i won't be ordering from this company.

Sooooo my dumb ass decided to forgive and forget and order from them again.... The ordering was good. I think I went straight to Tom. Shipping is a different story.... I ordered Monday night American time, Tuesday morning china time. I order that early so with 32$ "Two day shipping" I thought it would be here by Saturday(today) so I could get my hair done for my fashion show tonight.... But I ordered a lace closure THAT SAME NIGHT from another site with 25$ two day shipping and I got that on Wednesday.... Lol. Anyways it's Saturday I have still no hair. Had to go buy some from a BSS. If shipping is going take Ground shipping time.... Charge us Ground shipping money. Not charge for 2 day shipping and order come in 7 days later. Y'all use to be better then this. First and second time I ordered from you Tom 2 years ago, Customer service and shipping was on point. Once I order Wednesday got my order Friday. But this.... Is saddening. Needless to say, I hope the hair comes in on Monday.... Hell who knows might show up next Thursday. Lol. but If anyone knows any other cheap weft sites. Please let me know.... I'm on the look for a upgrade!!!

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