Happy Customers

Life Storage in Austin, TX (4.6 out of 5) based on 325 ratings
Write a Review

"Your Staff is amazing. I truly appreciate their honesty and world-class service. It's been a pleasure using Bob's Storage. "

Rating: (5.0 out of 5)

Margaret - Austin, TXSeptember 27, 2016

"Overall handled very professional."

Rating: (5.0 out of 5)

Ashley - Austin, TXSeptember 23, 2016

"We had a great experience, our options were explained, we were treated with respect and both ladies were inviting and professional. I was very happy and satisfied with the service provided."

Rating: (5.0 out of 5)

Maria - Horizon City, TXJuly 27, 2016

"professionally managed "

Rating: (5.0 out of 5)

Loretta - Austin, TXJuly 25, 2016

"Vanessa was extremely helpful. The service exceeded my expectations."

Rating: (5.0 out of 5)

Elizabeth - Austin, TXJuly 20, 2016

"Everything is great."

Rating: (5.0 out of 5)

Ray - Austin, TXJuly 1, 2016

"Rent at the Pond Springs location. Sheila is very nice and professional."

Rating: (4.6 out of 5)

Julio - Austin, TXJune 29, 2016

"Everyone was helpful, and there were no problems with our move-out. We may be back during our next major work on our house:) Great office staff, and the entire site was always clean and welcoming. "

Rating: (5.0 out of 5)

Sandra - Austin, TXJune 25, 2016

"I had many questions and the employee answered every one to my satisfaction. I was even helped when I got there right at closing time. I walked up to check the times on the door. I would have been fine with coming back the next day, but they were so kind and helped me immediately!"

Rating: (5.0 out of 5)

Margie - Austin, TXMarch 25, 2016

"Appreciated most the staff-always smiling and helpful. Also, returned my calls and answered my questions. "

"I loved the staff. I loved how easily it was to set up and I had no problems when I was ready to go! Thanks for keeping things safe! If I need a storage unit, I will come back to Uncle Bob's! "

Rating: (5.0 out of 5)

Anna - Leander, TXMarch 2, 2016

"You did great!
"

Rating: (5.0 out of 5)

Deborah - Galveston, TXFebruary 25, 2016

"A very positive experience. Thank you! "

Rating: (4.8 out of 5)

Nyla - Austin, TXDecember 24, 2015

"kudo's to your employees at Spicewood Springs location for their excellent customer service."

Rating: (5.0 out of 5)

Jo - Austin, TXNovember 23, 2015

"The prices were a bit high, that's the only reason I left."

Rating: (4.6 out of 5)

Kali - Austin, TXSeptember 24, 2015

"I had forgotten that we have a 5 day grace period and was surprised that I didn't owe a late fee."

Rating: (5.0 out of 5)

Charles - Austin, TXSeptember 3, 2015

"Associate was so friendly & very attentive. It was a very pleasant experience at a trying time in my life."

Rating: (4.8 out of 5)

Teresa - Gladewater, TXAugust 31, 2015

"Everything was excellent"

Rating: (5.0 out of 5)

Lorraine - Austin, TXAugust 27, 2015

"Have been involved with storage facilities 3 times in the past year for relatives and friends. This one was for our furniture due to a sale and purchase of new home. Absolutely the BEST out of the other 2 other facilities. Would highly recommend."

Rating: (5.0 out of 5)

Frances - Austin, TXAugust 23, 2015

"The property was well maintained and I never had any issues while on the property. Thank you."

Rating: (4.4 out of 5)

Emily - Austin, TXAugust 23, 2015

"Everything went smoothly and efficiently"

Rating: (5.0 out of 5)

Gail - AUSTIN, TXJuly 28, 2015

"Awesome customer service! The day I moved out I recieved a call that my lock was gone. I had just removed it hours before. It made me feel like my belongings were safe in their hands. "

Rating: (4.9 out of 5)

Elizabeth - Lakeway, TXJuly 23, 2015

"Keep up the great work in picking out the perfect site managers. I have always had a great experience with the location I am currently at...Pond Springs. Super friendly and always ready to find a solution to a problem if any."

Rating: (5.0 out of 5)

Christina - Austin, TXJune 26, 2015

"Associate "Sheila" was very courteous and explained different options for the spaces I requested. The paperwork was user friendly and the transaction or rent agreement took less time than I expected. Great overall experience."

Rating: (5.0 out of 5)

Joseph - Austin, TXJune 26, 2015

"Excellent service"

Rating: (5.0 out of 5)

Mark - Austin, TXMay 27, 2015

"I drove by the storage location quite by accident as I have been displaced from my apartment, due to flooding from the upstairs neighbor. I had to find a place and I walked in right before they closed and the guy stayed and was able to help me anyway. "

Rating: (5.0 out of 5)

Jennifer - Austin, TXMay 27, 2015

"Great customer service."

Rating: (5.0 out of 5)

Sandy - Austin, TXMay 27, 2015

"Courteous , attentive, helpful and pleasant. Willing to answer any question or contact us later with an answer. Super people and well kept storage space. Thanks!"

Rating: (5.0 out of 5)

Tom - Austin, TXMay 27, 2015

"All good!"

Rating: (4.7 out of 5)

Jeffery - Austin, TXMay 27, 2015

"No I will use uncle bobs storage. Again when I move
"

Rating: (5.0 out of 5)

Geraldine - Austin, TXMay 23, 2015

"Tenants should have access to dumpsters or have large trash barrels and not have to get an employee to throw something away. Its counterproductive and waste of time and manpower."

Rating: (4.1 out of 5)

Thomas - Austin, TXMay 2, 2015

"Henry's customer service was second to none. He helped me fid the right size storage for my needs. He also took me to see it. He was great.
"

Rating: (4.9 out of 5)

Doc - Austin, TXApril 18, 2015

"This place is great! I wouldn't even consider going somewhere else for future needs."

Rating: (5.0 out of 5)

Sandra - Cedar Park, TXMarch 26, 2015

"Beyond the basics, the staff were personable, thoughtful and considerate. I appreciated their way of being and operating."

Rating: (5.0 out of 5)

Al - Austin, TXMarch 26, 2015

"Two ladies at this location one I think was manager and the other lady extremely your best. As for the guy that works at the desk you can tell he does not really have that much interest in this customer service. He did give effort but it shows that it's not for him. "

Rating: (4.9 out of 5)

JB - Dallas, TXMarch 23, 2015

"Quick and easy"

Rating: (5.0 out of 5)

P. Stephen - Austin, TXFebruary 26, 2015

"Friendly knowledgeable service and clean and secure storage facility."

Rating: (5.0 out of 5)

Connie - Austin, TXDecember 29, 2014

"Pleasant experience. "

Rating: (5.0 out of 5)

Jason - Austin, TXNovember 25, 2014

"I love this storage facility. The people in the office were genuinely friendly and helpful. I had a unit in the climate controlled building for 10 months and I was always impressed with the cleanliness. No insects. No dirt in the hallway. I felt like my belongings were very safe considering all the video cameras. I no longer need a storage facility. If I did, I would certainly continue to use this Uncle Bobs.
Respectfully and happily submitted"

Rating: (5.0 out of 5)

Mary - Austin, TXSeptember 29, 2014

"Check temperature on storage that is climate controlled. It is not kept at a comfortable or said temperature in the storage areas. You need an option for clients to receive half rent back if moved out by the 15th. "

Rating: (3.2 out of 5)

Amanda - Austin, TXSeptember 24, 2014

"It is ALL good. The facility is well maintained and the staff so helpful - I most certainly tell others about it. GREAT job!
"

"I used them before they were Uncle Bob's. If I ever need a storage unit again this is the place I will use. I was happy with all aspects of this location."

Rating: (4.9 out of 5)

Rhonda - Austin, TXMarch 23, 2014

"Very impressed.
Not only was everyone very helpful, but the flexibility when I left was very much appreciated as my closing date on my house was delayed.
Also, I wasn't sure how my stuff would be after 2 1/2 years in storage and everything was great. I think I found just one dead bug.
The online paying and payment reminders were also great.
Thanks again ! "

Rating: (5.0 out of 5)

Mike - Austin, TXMarch 23, 2014

"i met christina when i moved in last year. she is helpful, professional, and a delightful young lady. she is a great representative for your company."

Rating: (5.0 out of 5)

Arthur - Austin, TXFebruary 28, 2014

"I am very satisfied with the facility and appreciate the assistance I have received from them."

Rating: (4.9 out of 5)

Ann - Austin, TXFebruary 28, 2014

"only reason not all 5's is more then a few times arrived during hours and got the manager not in office on the door."

Rating: (4.6 out of 5)

Woodrow - Round Rock, TXFebruary 28, 2014

"Everything went smoothly. Everyone was very courteous. Well run facility."

Rating: (5.0 out of 5)

Carolyn - Cedar Park, TXFebruary 27, 2014

"The folks at Uncle Bob's were great. The business' pro-military policy and attitude is beyond comparison. I am extremely happy with my experience at Uncle Bob's. "

Rating: (4.7 out of 5)

Carlos - Austin, TXFebruary 25, 2014

"Well run with class."

Rating: (5.0 out of 5)

Robert - Austin, TXJanuary 23, 2014

"The service at Uncle Bob's Storage where my unit is located has been the best customer service I have ever received from any storage facility. We have to move to another location in the same city, and hope we get the same prompt and courteous service."

Rating: (5.0 out of 5)

Christina - Austin, TXJanuary 20, 2014

"Exterior building entrance door seemed a bit damaged and doesn't close completely. seems like a waste of energy."

Rating: (4.6 out of 5)

Damien - Hessmer, LANovember 23, 2013

"This was my first self-storage experience, and quite frankly you made it an absolute pleasure. Friendly, helpful, prompt staff, clean facilities, and super easy to work with. Than you!"

Rating: (4.9 out of 5)

Stephanie - Fairbury, NESeptember 23, 2013

"it was really nice to be notified by the office staff when my lock was not properly locked on my unit. "

Rating: (4.4 out of 5)

Morgan - Austin, TXSeptember 23, 2013

"I have seen and heard over the months both Danny the regional manager and Cristina my store manager go out of their way to helping others with their moving in questions or carrier problems. I have also seen many times when they actually helped many people load or unload something they weren't able to do by themselfs. And so the person renting the space wouldn't get hurt.They are great people. Thanks And they deserve a cutomers support bonus."

Rating: (5.0 out of 5)

Gene - Austin, TXSeptember 20, 2013

Location Features

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Boxes & Packing Supplies Sold Here

This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.