It was a glorious and dangerous idea… integrate products with thwack they said. It’s going to be great, they said. And so, what can I say, we did it.

Now, you all know how integrations and custom code and custom-much-of-anything works out during an upgrade, never mind a migration. When things lived outside the cloud and my developer had access to all the integration points, this was when the idea was floated. And so, it was done with only minor pain and a thought toward a future where all was still on premise and able to be debugged. Oh, there were times, both in the distant and not so distant past, I was so jealous of my former self. I wanted to walk upstairs … wait this is my nostalgia… even better…

I wanted to walk over to my dev friends when I once shared their glorious home (now two floors above me). I wanted to tell them, “friends, the community has stated there is breakage on the Bifrost rainbow bridge twixt Asgard and Midgard. I know this cannot be the case, so please lend eyes to correcting Loki’s meddling, and then we shall continue our tipping of drinking horn and feasting.” With Hermod’s speed this would spread and before hour done a fix would be implemented and the products would blaze again with glorious upload-to and download-from-community integration. A mere wart to be found and removed from the sight (site?) of the ever-vigilant community.

Alas, such was not the case. Community came with fiery torch lit and shining Logi’s light down upon the error did gather and let it be known – “I want much to give you the content you desire, why vex my righteous intentions?” And to this, we turned to Odin asking, why have you caused such broken to occur? This, the glorious integration you promised us would always flawlessly flow twixt single pane of glass and community of network naiads, application nymphs, storage sylphs, database sprites, and IT giants? And soon, he spoke of new REST APIs, deliciously simple code transport, easy base64 encoding, and tagged content that would magic its way through the clouds… all these glorious things were promised.

The cloud was embraced, the heavens parted, carrying us away with said clouds into glorious future.

But the cloud sometimes comes with the hidden lightning of unknown change… and upon thundering feet, the proto giants – delayed and kept at bay for such short time, nary a year – did once again throw pitch fork with glee into well-wrought machinations, unleashing bent cogs and broken toothed gears. Again, the great integration, much coveted gem, object of envy, lay cracked upon the road. But, Ragnarok was not upon us. With knowledge befitting Ull, and also a taste for the duel, our coder set himself to coding and not 48 hours from knowledge and time did we find fix.

And so, I want to thank you, the community – our Heimdallr – for once again keeping us aware and keen to the double-edged blade of change. We shall always heed your call, but hope also to get ahead of these issues.

** Upload from the product to thwack and download to the product from thwack (without leaving your products, if so-enabled) are both fixed. Bring on the next challenge, friends. **

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