You’re welcome to use content blocking software (e.g. to remove analytics tags); however be aware that this may interfere with our ability to track errors and performance issues that affect your account.

Privacy Policy

By using letsfreckle.com (the “Website”) and/or a Freckle account (the “Service”), you agree to the terms of this Privacy Policy and the Terms of Service. Freckle is designed and operated by Slash7 LLC (“Slash7”). Please read the Terms of Service in their entirety, and refer to those for definitions and contacts.

EU-U.S. and Swiss-U.S. Privacy Shield Frameworks

Slash7 LLC complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. Slash7 LLC has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

Slash7 is responsible for the processing of personal data it receives, under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Slash7 complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, Slash7 is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Slash7 may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

In compliance with the Privacy Shield Principles, Slash7 LLC commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Slash7 LLC at:

Slash7 LLC has further committed to refer unresolved Privacy Shield complaints to an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, you may visit https://www.jamsadr.com/eu-us-privacy-shield for more information or to file a complaint (free of charge). To facilitate fast and convenient resolution of complaints, you agree to participate in on-line dispute resolution through JAMS Online Mediation (Endispute).

Under certain conditions, Privacy Shield provides the right to invoke binding arbitration when other dispute resolution procedures have not provided resolution. This is described in Annex I to the Privacy Shield.

Data Collected

We collect anonymous data from every visitor of the Website to monitor traffic and fix bugs. For example, we collect information like web requests, the data sent in response to such requests, the Internet Protocol address, the browser type, the browser language, and a timestamp for the request.

For the Service, we ask you to register an account, log in and provide certain information (such as names and email addresses of your team members, your company name and address and your credit card information) in order to be able to store your time tracking data and invoices, as well as periodically automatically bill you & charge your card (credit card numbers are never stored on Slash7 servers, but are securely transmitted and stored with our payment provider).

We use cookies to store session information for your convenience. Cookies must be enabled to use the Website and the Service.

In order to take advantage of certain features of the Service, you may also choose to provide us with other personal information, such as your picture, but your decision to utilize these features and provide such data will always be voluntary.

Use of the Data

We only use your personal information to provide you with the Service to communicate with you about the Service or the Website.

With respect to any data you may choose to enter or upload to Freckle, we take the privacy and confidentiality of this data seriously. Your data (in the Service) is specifically not shared between accounts or with the public. We employ industry standard techniques to protect against unauthorized access of data that we store, including personal information. All off-site backups of your data are securely encrypted.

Please note that if you choose to share data (like sharing invoices with your clients), we are not responsible for any violation of privacy law you may be liable for.

We do not share personal information you have provided to us without your consent, unless:

doing so is appropriate to carry out a user’s request;

we believe it’s necessary in order to provide the highest quality of service;

we believe it’s needed to enforce our Terms of Service, or that is legally required;

Freckle is operated from the United States. If you are visiting the Website from outside the U.S., you agree to any processing of any personal information you provide us according to this policy.

Freckle may contact you by email. For example, Freckle may send you promotional emails relating to Freckle or communicate with you about your use of the Freckle Website and Service. If you do not want to receive email from Freckle, please opt out of receiving emails at the bottom of any Freckle email. Please note that for some emails (for example billing issues), there’s no option to opt-out.

Sharing of Data

We don’t share your personal information with third parties except as listed below. Only aggregated, statistical data is periodically transmitted to external services to help us improve the Freckle Website and Service.

For client-side analytics and tracking beacons, you’re welcome to use content blocking software; just be aware that this may influence our ability to identify errors and performance problems in your account. We can’t guarantee that Freckle will work as intended when browser extensions alter the HTML, CSS or JavaScript code we transmit (however, we don’t take any active steps to prevent you from using extensions, including content blockers).

We currently use Customer.io (mailing lists), Google Analytics, TraceView (performance monitoring) and Postmark (transactional emails). We listed below what data these third parties extract exactly. Feel free to check out their own Privacy Policies to find out more.

Customer.io: your name, email and aggregated account statistics

Google Analytics: no personally identifiable data is shared

TraceView: your email (so we can contact you when there are performance issues) and aggregated account statistics

Postmark: your name and email

Additionally, Slash7 uses third party vendors that provide the necessary hardware, software, networking, storage and other technology required to run the Website and the Service. While Slash7 owns the rights to the Freckle Website and Service, you retain all rights to the data you enter into Freckle.

In other to provide the Service, we also share data with services that help us track errors and bugs, keep backups of log files and identify performance issues.

We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our “Agents”). We may need to share personal information with our Agents in order to provide products or services to you. Unless we tell you differently, our Agents do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information with our Agents.

If Slash7 is acquired or merged with an other company, or Slash7 sells the Freckle Website and Service to an other company, or if Slash7 goes out of business or enters bankruptcy, user information may be transferred to a third party. You acknowledge that such transfers may occur, and that any acquirer of Slash7 or its assets may continue to use your personal information as set forth in this policy.

Changes to the Privacy Policy

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make any significant changes in the way we collect or use information, we will notify you by posting an announcement on the Website or sending you an email. A user is bound by any changes to the Privacy Policy when he or she uses the Services after such changes have been first posted.

Questions

Should you have any question or concern, please write to [email protected], or write to:

Thomas’ work on Prototype.js, Zepto.js and Micro.js has made him a certified JavaScript Guru. Before founding Freckle, Thomas was consulting with some of the world’s best known companies on their craziest interactive JavaScript needs.
A Ruby on Rails core alumni, he is passionate about creating the best user interface experience possible and penned the Scriptaculous JavaScript UI library to share the love, counting sites like Apple.com and Nasa.gov among its users.
Thomas’ master plan: work toward a more delicious web using open source goodness.