Guarantees

If you buy from US then find the IDENTICAL item at another store within 100 miles of us, just let us know within 30 days of your purchase, and WE will refund or credit you 200% of that difference.
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Plus! If you find the same item at a lower price at a FrontRoom Furnishings Gallery within 30 days of purchase, we will refund the difference to the lower price.

*Verification of lower price quotes will be required. Merchandise must be of like condition. Value-added incentives, such as deferred financing or other bonus offers will be calculated into price comparisons. Clearance and AS-IS merchandise are excluded from this guarantee.

Quality.

FrontRoom aligns itself with quality manufacturers to lessen the likelihood that you’ll ever experience problems with your new furniture. Should a problem arise, most purchases are backed by a minimum 2-year written warranty on frame and suspension construction and 1-year on all wood parts and cushioning materials. Many manufacturers offer extended warranties on various components of their products free of additional charge. 3-years of free in-home service within 50 miles is included on all warranted items. Glass and accessories are warranted for 7 days. Of course, this applies to the original owner only and doesn’t cover commercial use or instances of abuse.

Satisfaction.

If you’re unhappy reselect. Sometimes it just looks or feels different when you get it home. If you’re not satisfied with your purchase from our stock for any reason, notify us within 7 days of delivery to arrange for a reselection. Items must be in the original condition to avoid a re-stocking fee or the possible refusal of the reselection. If the original sale was picked up , merchandise must be returned to our warehouse or a pick-up/delivery charge will be applied. Custom orders are not included in this policy.

Guaranteed On Time Delivery. If we’re late, We pay YOU!

FrontRoom offers thousands of custom orders without the customary wait, and we also guarantee they’ll be delivered on time. The day you place your order, you’ll know the date we guarantee for delivery and we’ll give you a $100 in store gift card if we’re ever late!

We are locally owned and accountable to you. Our Owners can be reached at 877.345.SOFA.