Meet our new management guru: the Queen

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The Church, MPs, bankers and big business could all learn from the modernising monarch

“It was just awful for her, awful, awful, awful,” says Lord Airlie, the former Lord Chamberlain. “It was a dark, miserable, drizzly November day and here was this fire roaring through her childhood home [Windsor Castle].”

The 1990s was a dire time for the monarchy. The toe-sucked Duchess of York couldn’t be restrained; Diana, Princess of Wales, told everyone she was feeling stifled in her threesome; the Prince of Wales was ridiculed for not squeezing his own toothpaste; the Queen was under attack for not paying taxes and not lowering the flag over Buckingham Palace when her daughter-in-law died.