This KB article assumes that an organisation account has been created
in Proofpoint Essentials, and a privileged user account exists and is
being used to manage this organisation. If you have a question related
to POP or IMAP, please see the knowledge bas...

Step 1: Requesting an email archive Import
To begin an import you must first open a ticket via the Support
portal.
* While logged into to http://support.proofpointessentials.com
[http://support.proofpointessentials.com] click SUBMIT AN ARCHIVE
REQU...

SPECIAL NOTE:
*Use only the data center that was assigned to your company. Failure
to use the correct data center will result in LOST MAIL due to
rejections.
*Please ensure you add our IPs to your firewall's white list. If your
firewall runs a blackli...