ITIL® (Information Technology Infrastructure Library) is the most advanced and industry accepted approach towards IT service management. ITIL® works on set of frame works revolving around best practices in IT service management industry to fulfill customer needs.

ITIL® Foundation serves as the base towards adapting to ITIL® best practices. ITIL® Foundation training helps an individual to understand the key concepts, strategies & terminologies of ITIL® 2011 service life cycle in IT service management.

ITIL® Foundation 2011 is the first level toward the achieving your expertise in ITIL® best practices. ITIL® Foundation training focuses on imparting basic knowledge on all the process of IT service lifecycle Like Design, Strategy, operation, transition and continual service improvement.

Sprintzeal is an (A.T.O) Authorized Training Organization of Peoplecert (AXELOS). Get trained from experts and train your company employees to understand the frame work correctly.

Instructor led In-Person Training: our 1/2/3 day ITIL® Foundation training program helps the candidate to clear the examination at very first attempt. The course ware is aligned to Peoplecert and covers the complete syllabus along with case studies and examples.

Industry Expert Facilitator: The facilitator is an ITIL® (Accredited trainer) from various Governing bodies and expert in delivery the ITIL® Foundation training. Our, SME’s make the session interactive by conducting excises during the training session and guiding towards implementing best practices under your current process.

E-learning: Pre course E-Learning access prior to classroom training starts Our ITIL® Foundation E-Learning content is designed to meet the requirement of self-learning candidate. The content consists of the standard syllabus aligned to Peoplecert along with simulation test practices to help to prepare better for your examination.

Re-training: Free repeat session subjected to seat availability, in case you need more knowledge or need brush up for what you have studied, then you can contact us for re training we will accommodate you in our next upcoming ITIL® foundation Workshop.

Post Program Support: Get expert advice on following you goal of completing ITIL® Expert certification and building to profile on IT service management.

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SPRINTZEAL’s ITIL® Foundation training offers the most comprehensive approach towards clearing you ITIL® Foundation examination at the very first attempt.SPRINTZEAL has guided more than 7000+ learner towards their goal in achieving ITIL® service life cycle expertise. ITIL® Foundation training provides in depth understanding of all the aspects of ITIL® standard practices to an individual and organization. Therefore helping them achieve their goal of delivering product with customer satisfaction.

After completing the course you will have clear understanding on:

Increase your visibility in the team.

Identify the areas of improvement with the process.

Understand the basic on ITIL® frame work used in IT service Management.

Understand the terminology and practices used by world leaders in IT service management.

The ITIL® best practices are currently detailed within five core publications which provide a systematic and professional approach to the management of IT services, enabling organizations to deliver appropriate services and continually ensure they are meeting business goals and delivering benefits.

The five core guides map the entire ITIL® Service Lifecycle, beginning with the identification of customer needs and drivers of IT requirements, through to the design and implementation of the service into operation and finally, on to the monitoring and improvement phase of the service.

There are no perquisite for ITIL® Foundation training. Candidate looking for gaining the knowledge on IT service management practices can go for this.

Are you an ATO to offer this training and certification?Yes, we are an ATO of Peoplecert (AXELOS) to conduct this training and certification.

What is ITIL®?

ITIL® (Information Technology Infrastructure Library) is a framework of best practices in IT service management. ITIL® defines the concepts, strategy & terminologies used worldwide to IT service with customer satisfaction.What is ITIL® foundation?ITIL® foundation is the basic level of ITIL® framework under IT service lifecycle.

Is it mandatory training for ITIL® foundation to get certified?No, it is not mandatory to undergo training to take up ITIL® foundation exam, however expert suggest to undergo a formal training on ITIL® foundation before taking up the ITIL® foundation exam for better understanding of ITIL® concept and to increase the chance of clearing examination at first attempt.

Who is the governing body for ITIL®?The ITIL® training and certification is governed by AXELOS.

What are the levels under ITIL®?One has to undergo below levels of ITIL® to become an ITIL® Master.

ITIL® Foundation

ITIL® Practitioner

ITIL® Intermediate

ITIL® Expert

ITIL® Master

Who provides exam for ITIL® foundation?Peoplecert is the authorized body that deliveries exam and certification on ITIL® foundation and all ITIL® Intermediate levels.

What is the exam pattern for ITIL® foundation?

Exam Pattern:

40 multiple choice questions

1 hour duration

Closed book examination with no negative marking

Passing percentage: 65% and more for gaining ITIL® Foundation certificate.

What is the ITIL® foundation exam passing score/percentage?The candidate has to score 65% i.e 26 correct answer out of 40 to get ITIL® foundation certified.

What is the validity period for ITIL® foundation certificate?ITIL® foundation certificate is life time valid.

Is ITIL® foundation exam fee include in the training fees that I pay?Yes, The ITIL® foundation exam fee is included in the course fee.

Is there a difference between ITIL® v3 foundation and ITIL® 2011 foundation?The governing body released ITIL® v3 foundation in 2007 later it was upgraded to ITIL® 2011 foundation.

Do I need to take up exam for ITIL® 2011 foundation if I’m ITIL® v3 foundation certified?No, reexamination is not required for ITIL® v3 foundation certified candidate.

What is the ITIL® v2 foundation certificate validity?The ITIL® v2 foundation certificate is not valid; candidate has to undergo a reexamination process to get certificated on ITIL® 2011 foundation.

ITIL® Foundation certification exam is conducted by Peoplecert on Behalf of Axelos. Candidate can appear for the examination after undergoing an ITIL® Foundation Classroom/Live WebEx/Online Self-Paced Learning.

Once the training is completed, participants can take the paper based exam on last day of the training in class (Specific Locations) or request for the exam link as per their convenience time through online by writing an email

I passed my exam I am giving the review now Ryan Carson, I hope this makes sense. I have attended 4 days training in New York last October and took the exam in December I am glad I passed the exam it was nice experience.

Six Sigma training I keep hearing this from many people and on the floor, I contacted many training institute but I am glad I choose Sprintzeal for their best price guarantee and commitment on delivering the training as promised.

I am giving this review before the training start, I hope the training will go well. I received an email asking for the service review I haven’t taken the training yet but if I have to rate before training start then its 4 but I am still looking forward the training which i hope it will go well, i assume it should based on the prompt responses i get.

Great news. I have cleared my Prince2 Practitioner certificate exam, Please take this mail as a token of appreciation from my end for the wonderful training provided by your institute. ID : 9980082524888231. Thank you very much.

The group completed the PMP training with Bruce Maidi yesterday. The training was very worthwhile; Bruce is a great trainer with an unusual sense of humor, a refreshing educator. I’d like to start moving towards the next level of the certification process, give more options.

I took this training from other training company I dint pass the exam, but I had to rely on some company to pass my PMP exam I am glad I did through you Ryan, thanks for the help I finally passed my exam you deserve hike in your pay checks.

Customer Relationship Executive was rude when I called to inform I will be late to training due to traffic and he just snapped at me saying we cannot hold the training for you alone. No complaints for trainer because he was good but not good behavior of the executive.

Trainer is very good, Sumanta is holding excellent knowledge from PMP world and his industry experience with knowledge adding nice mix for aspirants. Good to have session with him. and also Very Good, Responsive towards the early initiation of training.

You are really a very very good person/human.you have lot of patient to deal with us and make us understandable (like i asked lot of stupid questions:) ).Honestly i have no words for representatives and their dealings it is 11/10. it was a lesson learning for me thanks for thatFeedback about trainer!Trainer was very much cool and had lot of patient to explain any question asked by students.More focused about subject and gave real time example and compare to IT industry what made us understand very quickly.I can give him 10/10.It was also good , nice arrangement , good staff selection (trainer) and good environment too .So overall all was good .Thank you Sprintzeal and specially to Kavya .Hope see you soon with different training

I enrolled for the training and was still doubtful whether I will be able to make it for the training because of my schedule, but Sprintzeal had LVC option which saved my time and efforts. I completed my training while working in office.

Naa…!!! You guys aren’t that great what my colleague told me about so 4 stars for you guys. Improvement, please change the training venue next time its little far from city center and its difficult for people to travel and reach their on time.

Guys be aware sometime you guys will be charged more in other companies. Compare this company with others before buying I did and I am happy I chose Sprintzeal. I had to pay less compare to others. I am giving three stars because I had to reschedule the training once which i am not happy if not company is good, training is good, overall it was good learning.

It was easy and comfortable to discuss and get the necessary information which was required prior to training from sprintzeal. Trainer: In a single word , excellent. Sumanta is an excellent trainer with very keep knowledge on the subject. He always kept session very interesting and light and quote excellent real life examples to relate with course material.Training was very good which includes course content , material and venue. I would like to pay bit attention about the venue because on first Sunday class was arranged in Hall 3 which was not an adequate hall to study for 8 hours.Over all i am very satisfied with course content , material and Trainer abilities.

To the representatives Though I have not met them in person, they were cordial over the phone and very helpful in rescheduling my classes from Jan to Feb 2017. Keep up the good jobabout the Trainer: were very knowledgeable, plenty of patience he had with us even when we answered some simple question also wrongly. Soft spoken and gave practical examples for us to understand the topic Having spent good experience in similar field of project management, it was time that certified myself as a professional. I believe that I can be more effective after getting myself certified from Sprintzeal and hope to get better job offers in the market.

I have attended the PRINC2 (Practitioner) Training with Sprintzeal, after very long time and it was excellent experience. The course content / structure and the instructor really awesome. Appreciated much for your support.

Completed Prince 2 certification with Sprintzeal. Awesome way of training with real life examples, great discussions, very interactive session. Very good and friendly trainers. Special thanks to Kavya to bear with us for changing dates and managing the same perfectly.

Good Training provided by Sprint Zeal , The study material and the trainer is up to the mark and Specially thanks \"Zohra\" for arranging a quick training for me. I recommend Sprint Zeal for any Management and Soft skill training

Completed PMP training with Sprintzeal, it was good experience got lot of knowledge and inspiration from this training. Awesome training and awesome environment for learning and gaining knowledge. Great place to get learned and certified.

Overall positive about the training. Course material is structured to meet the requirement. The suggestion is to include what other statistical programs can be used other than minitab as most of the organizations/individuals would not have this software.

Identifying and selecting a course through the Sprintzeal website was extremely user friendly. Steve Jones was extremely professional, responsive, and hands-on to identify an alternative means of receiving email communique from Sprintzeal in preparation for my course. This professionalism continued with Dan Boyle, our facilitator. Dan maintained constant communications with the participants while the support team resolved the Day 1 challenges, thus enabling Day 2 to proceed without any glitches.

Dan\'s facilitation was on point: ensuring the material\'s applicability to our work industries and experiences; enabling us to ask questions throughout the course; and reviewing any part of the material using real life examples. Being able to contact Steve and Dan directly was huge value added. Due to Day 1\'s challenges, we were unable to have Day 1 recorded for future review. But, no fear, I was contacted and advised another session would be made available that I could attend and would be able to access the recordings from this session.

Sprintzeal is invested with their participants and their experiences. I would definitely recommend Sprintzeal!

Took the six sigma black belt training with Sprintzeal and had a terrific experience. The instructor was superb, the attention and customization to the needs of each student very personal. I learned A LOT in a structured and fun way!

I signed up for the in-person Time Management 1-day course. After being told by Alex that (wonderful Sprintzeal concierge, by the way!), due to all other registrants being from one company that requested the instructor to go to their office on-site, my class would now have to be a virtual online training instead.

I was initially disappointed; however, it actually ended up being better for me as it became truly a 1-on-1 training. Dr. Flora was absolutely an excellent educator and teacher, asking direct questions that allowed him to tailor the training to my particular situation.

The only thing I wish we would have done more of was the \"activity exercises,\" which obviously were intended for more of a group setting. However, overall, I walked away with a personal action plan to help me set up the framework for tackling \"time bandits\" and believe I can work smarter, not harder. Thank you Sprintzeal and Dr. Flora!

Initially, I had problems with the cancellation of my training on two consecutive occasions. After discussing the alternatives with Sprintzeal I was able to get an upgrade, and instead of taking the LSS Green Belt as initially planned, they were able to give me the LSS Black Belt, for the same price. This was a professional way of compensating the initial frustration. The instructor was very competent and the training very good.

I took a Lean Six Sigma training course with Sprintzeal and was very happy with the instructor (Dan). He\'s very knowledgeable on the subject and you can tell that he\'s passionate about ensuring that his students get the best out of the training session. 5 stars for the instructor. I deducted 1 star for the administrative communication. They last-minute switched me from an instructor-led course to a live training course and I had to ask for a partial refund since I paid more for an instructor-led course. I also had to ask them about scheduling me for the exam. I feel like there could have been more proactive communication from their part.

I had a great experience with the Sprintzeal Team. The trainer was very knowledgeable and catered the learning experience to the class needs. The Sprintzeal team was on top of any of my needs and provided support during the training process. Highly recommend.

My rep was outstanding and the company really worked with me to get the training I needed in a timely manner. The instructor was extremely knowledgeable and taught on a level that made the learning a fun experience.

I completed the PMP course this week with instructor Hans. He is very knowledgeable and did a great job of presenting the information. Steve Jones at Sprintzeal was extremely helpful and responsive. Great Job!

As a trainer for Sprintzeal I have the honor of working with a great account manager named Ryan Carson, he has provided a great experience for me and always has the customer in mind. Great Job Ryan! Keep up the great work.

We had Mr. Rodney Dove as a trainer and he was very knowledgeable of the topic and had worked as a PM prior to teaching. He gave real world examples of PM work. We went through the entire PMBOK manual cover to cover and discussed some about Agile, just in case there were questions there. It was a very thorough and well-timed course. We were given copies of the course materials also as well as templates for each part of the PM process. Sprintzeal fulfills the necessary 35 units for the application for the PMP. They give you a PMBOK and sample tests for review. With a little more study and preparation, I will be ready for the exam. I recommend these folks for PMP bootcamp courses.

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PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP and SP are registered marks of the Project Management Institute, Inc.CBAP® - Is a registered trade mark of IIBA.PRINCE2® is a registered trade mark of AXELOS Limited.The Swirl logo™ is a trade mark of AXELOS Limited.The ITIL® is a registered trade mark of AXELOS Limited.ITInfrastructure Library® is a registered trade mark of AXELOS LimitedITIL® is a registered trade mark of AXELOS Limited.All the online courses are accredited by respective governing bodies and belong to their respective owners.