Information

Shipping & Returns

Shipping:

Fort Seward, Inc. normally uses USPS to ship donation novelty items as promptly as possible. Some Novelty items, such as DVD's are processed after donation is received, which may delay shipping a few days.

We normally ship by USPS, however, we reserve the right to occasionally ship some packages by UPS, Fed Ex, or other reliable shipping services.

Returns:

Returns accepted for exchange on novelty items found defective, within 10 days from delivery.

Refunds:

If you need to cancel your wagon train registration, a partial refund is possible. Each refund is at the discretion of the Board of Directors and will depend on what has already been rented or purchased for your reserved spacing. A minimum office charge at the least, will be charged for cancellation prior to June 1st.

After June 1st will not be so good and would heavily depend on the arrangements that were already made for your registration including rentals, purchases and contracted commitments made in behalf of your registration, most of which will be impossible for us to return for credit. However, a partial refund maybe possible. Refund request must be received in writing. Please realize that the board only meets about 6-7 times a year, and may not meet for up to 4-8 weeks once your request is received, so please be patient.