I can't login - what do I do?

Check you have entered the correct email address (the one you registered with) and password.

Check you’re not logged in to another device (like an old phone or iPad). If you are logged into another device and cannot log out for any reason, contact the Driver Office and one of the team can help.

If you’ve forgotten your password, tap Forgot Password on the login screen and enter your phone number. We will text you a code which you can use to reset your password.

If after trying all these you still can’t log in, contact the Hailo Driver Team and we will help you get it sorted.