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Payments

Payment is required within 48 hours of purchase. Please contact me if other arrangements are necessary for you.

International buyers: you are responsible for any taxes or duties that your country may impose on your shipment.
Customs forms are filled out accurately.

Returns & exchanges

I want you to be happy with your purchase! Returns are accepted, with a full refund less shipping charges. Please contact me within 7 days of receiving your purchase. Items must be returned either First Class or Priority Mail.

Sorry, I do not accept returns on Custom Orders.

Shipping policies

Shipping is via First Class Mail USA
First Class International outside the USA

All Packages are sent insured! This is included in my shipping charges.

I am now combining multiple purchases into one box, rather than increase my shipping charges. Please let me know if you need individually boxed items.
I now recycle padded shipping envelopes.

INTERNATIONAL CUSTOMERS...
Shipping overseas can take just a few days to arrive, but up to 2-4 weeks.
I ship within 3 days of purchase, and have no control over the amount of time it takes the postal service and customs offices to get your package to you.
I ship the items insured for loss. But please allow a reasonable amount of time for delivery.

Additional policies

Custom Orders:
I am very happy to do custom orders! Many of my items are available in other colors, as well as either Gold or Silver.

A 50% deposit is required on Custom Orders, and there are no returns on these items.

FAQs

Easy answer! It can sometimes take about one extra day. Most packages arrive on the Mainland within 4-7 days from the day that I ship.
After many experiments, Priority Mail takes the same amount of days, so I tell my buyers, save your money, it won't get there quicker!

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.