Boost your digital transformation

Promote change management by breaking down the silos that exist between your company’s different departments with a solution that can be implemented within weeks.

Capitalize on your digital investments

Leverage your digital content by making it accessible from all of your contact points—phone calls, Messenger, Offline, etc.

Dial-Once has built a reputation on the market thanks to the digitalization of phone calls to effortlessly switch calls to digital content. Most importantly of all, it becomes a way to leverage your digital solutions for customers who call you.

Adopt an omnichannel strategy

Adopt the omnichannel strategy for all your channels by offering a unique customer journey throughout all your contact points. Go a step further in contextualizing the connection according to the origin of the contact, time, device, and user profile. Transfer the entire navigation context to the CSR to reduce average processing time and personalize the call.

Adopt an omnichannel strategy

Adopt the omnichannel strategy for all your channels by offering a unique customer journey throughout all your contact points. Go a step further in contextualizing the connection according to the origin of the contact, time, device, and user profile. Transfer the entire navigation context to the CSR to reduce average processing time and personalize the call.