Just verifying that this is what the screen should look like before I rebootLast login: Wed Oct 7 10:06:58 on console[Juliann-Talkingtons-Computer:~] juliann% sudo nvram boot-args="rootless=0"WARNING: Improper use of the sudo command could lead to data lossor the deletion of important system files. Please double-check yourtyping when using sudo. Type "man sudo" for more information.To proceed, enter your password, or type Ctrl-C to abort.Password:

Customer:replied 1 year ago.

I would like to have you walk me through the process, so I paid for phone support. I gave you a landline. You can also try me on my cell if you cannot reach me on the landline. The cell is(###) ###-####

I did not Accept that offer because I cannot call right now. I can connect by remote which would be easier for both of us. If not I can Opt.out. That is the screen you are supposed to see. I also have more information you will probably need to upgrade to the latest version of Photoshop :