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Service Mapping

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Service Mapping

The ServiceNow®Service Mapping application discovers all
application services in your
organization and builds a comprehensive map of all devices, applications, and configuration
profiles used in these business services. Service Mapping maps
dependencies, based on a connection between devices and applications. This
method is referred to as top-down mapping. The top-down mapping helps you
immediately see the impact of a problematic object on the rest of the application service
operation.

Service Mapping is available as a
separate subscription and requires activation by ServiceNow personnel.