New Delhi: Telecom regulator TRAI has said that mobile operators will have to credit one rupee to a user's account for a call drop from January 1, 2016. It said users would be compensated for no more than three dropped calls a day.

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TRAI or Telecom Regulatory Authority of India also said that the service providers would have to send SMSes to customers on the amount credited within four hours of a call drop. Postpaid customers would see the credit reflected in their next bill.

A call drop means a voice call which after being successfully established, is interrupted before it is completed.

Operators are expected to oppose the move for compensation on call drops; harassed consumers are strongly backing it.

Regretting the problem of call drops in India, Vodafone Group CEO Vittorio Colao had said this week, "I am really sorry about the fact that there are (call) drops in India at the level where we would not like them to be. It's linked to amount of spectrum that we have, it's linked to the ease of getting permits, right of ways."

The Vodafone CEO however said that compensate users for call drops is a practice that is unheard of in other parts of the world.