Can you please send an email to compla­int­[email protected]­mar­tli­vec­asi­no.com. They will be able to assist you further. If you have already done this, please allow 3 - 5 working days for them to respond to you.

I have already sent an email to compla­int­[email protected]­mar­tli­vec­asi­no.com but have only had an acknowledgement e-mail and no response yet. Seems like more waiting. Why is it taking so long to respond and to sort this out?