Our Management Philosophy

Our core strengths and values reflect our management philosophy.

We help our clients develop strategic goals for their rental property investment. By monitoring their properties’ operating costs and evaluating the properties’ performance, we give our clients valuable tools to assess the success of their financial goals. A transparent flow of information ensures that you always know exactly what is happening with your investment at all times.

Resident satisfaction saves you money, and tenant retention improves your investment returns. Next to your property investment, your tenant is your most valuable resource. Your rental is a business endeavor, and we treat your tenants like valuable customers expect to be treated – with courtesy, integrity and respect. This sets us apart from the majority of property management companies.

Take repairs, for instance. Our tenants and owners can count on a speedy turnaround from complaint to completed repair. This inspires confidence in us from tenants and ensures that the owner’s property is protected. High tenant turnover is costly and often avoidable with a property manager who responds to owner and tenant needs quickly and appropriately.

Even the best planning can’t prevent unexpected challenges. Our staff’s extensive training and decades of experience in mediating landlord-tenant issues ensures that problems are resolved efficiently, diplomatically and reliably. In cases of non-payment of rent, we serve the proper legal notices and stay in close contact with the tenants. If the worst happens, we file the eviction paperwork and even attend the initial eviction hearing for you. We can then initiate a collection process or assist in filing a Small Claims Court action for you.