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As you enter, hotel looks really good. Once you get to the reception, you are brought down very quickly. If you do not speak Hindi, dont even get in. The rooms are huge, dirty and smells really bad. Service is pathetic. Food is average but be prepared to detail out all needs. We asked for room service and ordered dhal, roti, plain kadi and kichdi. The guy came in with just these dishes and no plates or spoons.The kadi had pakodas in it and when we asked the guy, he told us that the pakodas are free with Kadi. (Very arrogant). There rates are very high and seeing the upkeep of the hotel give this a miss.

The hotel claims to be a 3-star hotel, but it ought to be rated with one or two stars. The rooms are spacious, but not very comfortable. There was an air of neglect in most of the rooms. However, it does afford for a good sleep after a long day out. The hotel is located in the Lal Gahr palace grounds well away from the town centre. Inspite of its location, transport to and from the hotel isn't a problem and not expensive at all.The hotel's service and hospitality standards leave a lot to be desired. They took three hours to press a shirt; all the time promising that I would have it in the next five minutes. Perhaps five minutes equates to three hours for the Sagar staff.

Room Tip: Do not use the hotel's laundry facilities. They take forever to deliver on their promises.
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Stayed January 2011, travelled with friends

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The hotel in itself is average: averagely cleaned rooms, averagely comfortable beds, average food. However, what was really bad about this hotel was the staff: they were incredibly slow and, sometimes, rude. Add to this that the hotel is pretty far from the city center and you can understand why I would never recommend it.

Stayed August 2011, travelled as a couple

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we stayed there very sort period my friend Rishiraj booked room there for me ,we traveled in Rajasthan ten days we found this was the best hotel in our trip.I wants to give very very thanks to Rishiraj.the hotel is very near to fort and market,very quite the staff is helpful and polite ,room is big size .we come back soon and recommend to all my connectionsAll the best

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Stayed July 2011, travelled with family

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A clean hotel with spacious rooms and cable TV. I found the bathrooms very clean, and bath towels were provided (which one comes to not expect after a few horrible hotels in India).The breakfast provided was one of the better ones I had while travelling through India. I would consider this hotel average-priced, with above-average facilities. Internet access is provided for a fee (as is the case with most of the hotels in India). The hotel is just opposite the bus terminal, and the bus there will take you to the famous Karni Mata temple in Deshnok.

The staff was excellent, bringing us to the bus terminal, and helping us communicate with the ticketing officer, who spoke only a little English. He made sure we knew exactly which bus to take and what time the bus would depart, before he went back to the hotel.

Should one ever come to Bikaner, this is a good hotel to stay at.

Stayed December 2010, travelled with friends

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Also Known As:

Sagar Hotel Bikaner

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