Feel good. It’s different here.

Our caring culture is what makes us special and you can feel it the moment you walk into our sites. We take great pride in our workspaces where the focus is on building a community, not just a company. This makes us one of the most attractive employers in Central America with an outstanding talent pool of engaged, tenured agents.

Engaged team members

An engaged employee is an inspired employee, so we work hard to surround our team members with the things that matter to them. From extended health care benefits and onsite university programs to leadership development and community giving, we invest in our team members. We see the results of this people-first approach in increased agent engagement, loyalty and superior performance.

Health and wellness

We invest in the well-being of our people with onsite gyms, health clinics, daycare, health insurance for team members and their families (including their parents) and more.

Inspiring workspaces

Our workspaces are designed to engage the whole person and reflect our clients’ brands. We want to create a work environment that has work/life balance at its core. That’s why we often remodel and expand our facilities to accommodate our ongoing growth, with on-site gyms, cafeterias and video game lounges.

Growth opportunities

At TELUS International we offer you opportunities to grow your skills, knowledge and capabilities so you can be ready for your next step and go as far as you want to go. As a result, 980 team members were promoted to a new role in 2015 in Guatemala and El Salvador combined. That represents an average of 2.7 promotions per day!

Learning and development

We encourage our team members to develop and grow as leaders via our TELUS International University programs, our Coaching Excellence philosophy, Learning Roadmaps, and other programs that help them define their career paths. Our team members education is also important to us. At TELUS International Central America, our team members can study for their bachelor and master’s degrees in business administration, marketing and human resources.