Frequently Asked Questions for Submitting Course Materials

Following the Amazon transition period during August and September of 2016, the Bookstore
Liaison's Office worked to resolve the issues that arose, specifically those that
affected faculty members' course material requests for large enrollment introductory/freshman
courses.

Here are the answers to the some of last semester's frequently asked questions, and
how the Bookstore Liaison's Office worked to resolve them!

Where is the bookstore?

There is no physical bookstore on Stony Brook University’s campus. Our new virtual
bookstore is Amazon. If you are looking for official Stony Brook licensed apparel
and merchandise or graduation gowns, please contact Shop Red West at
(631) 632-6550 or
sbushopred.com.

What is the web link to submit my course materials order for the class I am teaching?

I have clicked the link and received an error message. How do I submit course materials?

The Amazon Course Material Requisition (CMR) Tool is automatically toggled to “Summer
Session 1” courses. So, if you are not teaching summer session 1 courses, you will
receive an error message. To submit course materials, press “ok” to the error message,
and then change the semester on the upper left hand side from “summer 1” to either
“summer 2” or “fall.” This will allow you to access your courses.

I have clicked the link and received an error message. How do I submit course materials?

The Amazon Course Material Requisition (CMR) Tool is automatically toggled to “Summer
Session 1” courses. So, if you are not teaching summer session 1 courses, you will
receive an error message. To submit course materials, press “ok” to the error message,
and then change the semester on the upper left hand side from “summer 1” to either
“summer 2” or “fall.” This will allow you to access your courses.

Is there a final "submit" button once I have submitted my course materials?

No, there is no final submit button. The Amazon CMR Tool is equipped with an auto-save
feature that saves all actions performed on the website. However, the tool does have
“pop-up” notifications, that may be blocked due to specific browser settings that
were previously enabled.

Do I have to submit course materials if no materials are required?

Yes, each course requires a response to comply with the federal the Higher Education
Opportunity (HEOA) Act. If you do not require course materials for the course, then
please indicate so. This will also stop the email reminders.

Do I have to submit materials for cross-listed courses?

Yes, each cross-listed course is its own course which means you will need to submit
materials twice for one course. For example, if you are teaching EGL 392/WST 392,
you will be required to submit materials once for EGL 392 and then once for WST 392.

My course is not showing up. What do I do?

We receive our information from the registrar on a daily basis. If you have been incorrectly
assigned to a course, or have not been assigned to a course, please contact your department
administrator. They will be able to edit the information in PeopleSoft to either assign
or unassign you from a course.

What is the notes section for on the CMR tool?

This is a way for you to communicate with your students so that they will be able
to see information on SOLAR under "textbook information."

How do I order desk copies?

Our desk copy policy indicates that requests must be made for desk copies directly
via email to the
bookstore_liaision@stonybrook.edu. Desk copies may only be acquired for texts that have
officially been adopted by a course. Any course material submission on the amazon tool page
is
not a request for a desk copy.

My students received the wrong access code with the bundle of course materials I submitted.
How do we rectify this?

I was notified that Amazon could not fulfill my request for course material, but found
the material available on Amazon at an inflated price. How should my students make
their purchases?

If you have been informed that Amazon cannot provide course material directly, this
material could be provided by third party sellers. Students may be able to purchase
individual copies from other sources, as there is no requirement that students purchase
from a specific vendor.

I received notification from Amazon that the material I requested was deemed "low
availability." What does this mean, and how should I proceed?

This means that, for a number of reasons (out of print, older edition, etc.), Amazon
may not be able to procure the requested material or enough copies of the material,
based on likely enrollment. Students may be able to find individual copies of course
materials from third party sellers, or you may wish to consider alternative materials.

I was notified that Amazon has suggested an alternative course material to the one
that I requested. What does this mean, and how should I proceed?

This notification is intended to provide alternative options for faculty. Amazon may
have identified an alternative with more availability or affordability for students,
such as a newer edition, or used, rental, or electronic copies. Unless Amazon notifies
you that the course material is unavailable, you can keep your original request in
place.

After submitting Course Material Requisition information to the Bookstore Liaison
Office, a required textbook did not appear online. How do I proceed?

The Bookstore Liaison staff works with our Amazon contact person to ensure that the
textbooks listed online, resolve the procurement problem.

I submitted course material information late to the Bookstore Liaison Office which
lead to procurement delays.

Amazon will not be able to procure course materials two weeks before classes start
for any given semester. Please submit course materials by the designated due dates.
For Spring/Winter, the date is October 12th. For Summer/Fall the date is April 5th.