IBM® SPSS® Modeler Gold is a comprehensive predictive analytics platform designed to bring predictive intelligence to everyday business problems, enabling front-line employees or systems to make more effective decisions and improve outcomes. It provides a range of advanced analytics, including text analytics, entity analytics, social network analysis, automated modeling and data preparation, along with decision management and optimization.
This enables organizations to improve business processes and help people or systems... [Continue Reading]

As the gap between ad-hoc query and analysis is closing, users are more and more confused by the multiple studios available to them; jumping between different studios is time consuming and inefficient, interface designs differ dramatically requiring double learning. To resolve these issues, Cognos Workspace Advanced was created to address both of these activities, and more, in a user experience. As Cognos Workspace Advanced matures, the necessity to maintain three studios is being readily diminished. By focusing our resources on a single... [Continue Reading]

Framework Manager is a Windows application for importing data definitions, commonly referred to as metadata, and modeling that information to provide simplified and accurate data access for business reporting and analysis. Common calculations, multilingual capabilities, and security can be added to increase business value. Framework Manager can also be use to extend a relational model to a dimensionally modeled relational model (DMR) for an OLAP-like experience within the Cognos BI studios.
Framework Manager models can be published as... [Continue Reading]

The Requests For Enhancements (RFE) community is a place where IBM and our customers can interact and collaborate on requests for enhancements.
The community empowers you to influence product direction and provides IBM with a first-hand understanding of the request. It also enables you to collaborate as RFEs submitted by others can be seen and comments added. The other great benefit of the RFE community is that it provides closed loop communication. Product Management reviews the RFEs on a regular basis provides a... [Continue Reading]

The Analytics Zone has been busy with the new Cognos BI 10.2.2 release .
They have released 28 new videos on their YouTube channel that cover some of the new features in this latest release. That's over one hour of material for your viewing enjoyment!
Here are just two of the videos. There are twenty-six more!
Quick Installation
6 minute end to end demo of Cognos 10.2.2

Join us to learn the latest industry trends and best practices from The Hackett Group and how IBM can increase the value of your current analytics investments.
See how IBM’s Narrative Reporting solution amplifies Cognos BI and Cognos TM1 – saving time, increasing controls and reducing the risks around sharing your organization’s valuable data and business insights.
In this webinar , you will:
Learn the latest industry trends and best practices
Understand the reporting challenges across most... [Continue Reading]

Paul Young, a member of the Proven Practices team, shares with us a collection of documents that he has rounded up for Cognos Controller users. Paul can be reached on LinkedIn .
Installation and Configuration of IBM Cognos Controller
This document provides guidance to installation and configuring of IBM Cognos Controller.
http://www-01.ibm.com/support/docview.wss?uid=swg21608353
Financial Analytical Publisher and Controller
The following document links can help you with... [Continue Reading]

View " Inside the mind of the successful BI customer: From best practices to lessons learned ".
Whether you are considering Business Intelligence (BI) solutions, or just want to get more value from your investment, this on-demand virtual roundtable offers a rare glimpse into BI success from the front lines.
Moderated by IBM BI expert Jane Farquhar, four long-time BI customers – Mueller, Inc., Elie Tahari, Michigan State University and Host Hotels... [Continue Reading]

The Smar ter Supp ort Zon e at IBM Insight was the place to be during Insight 2014! Not only were our visitors able to talk with Support Analysts and S&S experts, they also expanded their BI prowess with one of the over fifty hands-on workshops.
Here is another taste of one of the Smarter Support Hands-on workshops with IBM Cognos Mobile .
IBM Cognos Mobile extends interactive Cognos Business Intelligence to a broad range of mobile devices, including the Apple iPhone and iPad, Android phones, and BlackBerry phones and Playbook.... [Continue Reading]

The Smarter Support Zone at IBM Insight was the place to be during Insight 2014! Not only were our visitors able to talk with Support Analysts and S&S experts, they also expanded their BI prowess with one of the over fifty hands-on workshops.
Here is another taste of one of the Smarter Support Hands-on workshops with IBM SPSS Modeler Space Time Boxes .
Space-Time-Boxes (STB) are an extension of Geohashed spatial locations. More specifically,... [Continue Reading]

There's a new Proven Practices document that expands on Chapter 7 - Dimensional security of the IBM Cognos Dynamic Cubes Redbook and shows some examples of how the various combinations of dimensional security filters can affect the view of data your users can see and the resulting aggregates created.
It is assumed that the reader is familiar with the basic concepts of Dynamic Cube modelling and has read the IBM Cognos Dynamic Cubes Redbook.
The Proven Practices document uses the... [Continue Reading]

An enhanced IBM My Notifications interface is now available to streamline product selection, subscription preferences, and more!
These changes are all designed to make it faster and easier for you to start receiving support information about the IBM products you use in your organization. If you are unfamiliar with all that My Notifcations can offer see the article - Avoid The Nobody Told Me Scenario - posted here on Supportlink.
Our Smarter Support tumblr page has all that you need... [Continue Reading]

The biggest new feature of the 9.2 release of the Support Portal is the enhanced mobile support.
When you visit IBM Support Portal with your smart phone or tablet, you'll experience a new and improved site that offers nearly all the features of our full site.
Using modern "res pons ive/ adap tive design" techniques, we have created a single site that works well on small, touch-screen devices as well as larger devices and desktop displays. The new design is "lighter", not only in appearance but also in the... [Continue Reading]

Here's another video from the IBM Electronic Support team.
This video overviews SR quick search capabilities, including searching by software request numbers and searching by customer numbers.
The video also demonstrates how to run an advanced search with scope filters, including customer number, status, and severity.
Once you have your historical PMR report, this video also outlines how you can print or email the report in a friendly view.
You can always view your current and historical PMR data at... [Continue Reading]

IBM OpenPages solutions address compliance and risk management challenges in the banking, insurance, utilities and energy, and healthcare and pharmaceuticals industries, and other highly regulated industries in which companies must take a proactive approach to risk and compliance management.
The following example is an adapted exercise from the IBM OpenPages: Administration (v7.0) three-day training course. IBM OpenPages application administrators learn how to administer key areas of the IBM OpenPages environment. If you would like to... [Continue Reading]

Over the past month and a half your Business Analytics Client Care Team has been hosting bi-weekly onBoarding webinars to assist with typical online support issues, such as; Creating Service Requests online, downloading software and navigating Support Portal.
The questions we've been getting from customers during these webinars have been great and they have helped to further tune our presentations.
If you haven't already attended one of these webinars check them out today. Here's how, in the BA Client Center... [Continue Reading]

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