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Summary

Job posted:

Thu May 17, 2018

Distance to work:

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1 Views, 0 Applications

Area Manager

Description

At Schwan's Company, we are driven to bring our customers delicious foods and reliable services. That's how we grew from a "one-man-and-a-truck" delivery business in rural Minnesota to a multibillion-dollar private company with thousands of team members nationwide. Our commitment to delicious foods shows in all we do, from careful ingredient selection and quality food making to delivering a great experience wherever you shop and eat.

The foods we make reach customers in many ways. We deliver directly to our customer's homes through our popular food-delivery business, offer well-known retail brands such as Red Baron®, Freschetta®, and Tony's® pizzas, Pagoda® snacks and appetizers, and Mrs. Smith's® and Edwards® desserts, and bring innovative food solutions to our customers in the food-service industry. To learn more, visit us at

This position is responsible to lead motivate and engage the route service team to safely deliver world class customer service and sales growth (profitability). This leader ensures efficient route operations that best leverage all assets and resources available and will lead the execution of performance and operational goals focused in the areas of safety people service quality cost and growth.

Leads execution of delivery and service standards to ensure a high quality customer experience through efficient route operations.

Leads one or more profit centers which may be in one or more physical location

Executes and enforces safety standards within the Depot. Drives accountability of safe behaviors by coaching team members. Identifies and removes risks and participates in accident investigations

Leads people management and development demonstrating a disciplined approach to recruiting training coaching performance management and retention

Focuses on effective talent selection hiring and successful on-boarding of new team members.

Ensures successful customer service delivery as well as recovery; Serves as local point of contact for customer service communication & follow- up coordination with the call center and overall issue resolution

Manages route productivity and asset/resource utilization Leads sales performance within an area of approximately $3-$6 million per year and may oversee more than one location Maintains productive route structure by ensuring effective work hours and expectations are met as well as route sequence integrity

Effectively cascades key messages on areas of focus and strategic priority for the business and helps the team through changes

Implements and maintains compliance with all government and corporate programs and policies

Responsible to conduct yourself and ensure your subordinates (if applicable) conduct themselves in a manner consistent with company mission values code of ethics policies and other standards of conduct.

Knowledge/Skills/Abilities: Proven leadership and team development (lead self lead others lead forward); Excellent communication and interpersonal skills; Ability to inspire coach and develop others through a shared vision and purpose; Ability to select high quality/caliber talent; Ability to engage and lead team meetings; Proven track record driving & executing best in class service; Drive a culture of execution; Understand Financial reporting/statements; Basic PC skills including: Microsoft Word Excel etc.; Proven sales and distribution management expertise in related industry (preferred). Must meet the Federal DOT eligibility requirements including appropriate driver's license and medical certification.

The employing subsidiaries of Schwan's Company are Equal Employment Opportunity Employers. All qualified applicants will receive consideration for employment without regard to disability, age, race, color, religion, gender, vet status, national origin or other protected class.