Thomas Gardner's personal commitment to quality is obvious in everything he does. He faced many obstacles while working on the project. The way he negotiated them inspired us all. It's his careful attention to detail that makes him so special. He consistently 'goes the extra mile'.

- ICE Customer

Major recent achievements that deserve acknowledgement include the AIX hardening to meet new DHS guidelines. This was no easy feat and I know that Mohammad and James worked diligently to write the extensive custom scripts needed. They took great care in ensuring that the scripts were properly tested before proceeding with formal implementation. This approach helped to mitigate the downtime for any potential issues associated with the hardening as there were many unknowns at the time.

- USCIS Customer

Tom is always very supportive and is a key member of the team. I can request things from Tom and he is very responsive. He is a team player and tells it like it is. I appreciate his candor. I value him as a team member and hope he stays around for a while.

- USCIS Customer

Yimin has provided direction to other teammates on production issues, has an exemplary work ethic, has worked countless weekend hours and ALWAYS steps in when she sees a teammate in need of help. She is highly respected and cherished by the entire DBA and management team here.

- USCIS Customer

Through his technical and business knowledge of the US-VISIT application databases, and his long association with IDENT, Mark brings 'corporate knowledge' that few others can claim.

- OBIM (formerly US-VISIT) Project Manager

Ross has also done a great job for me in providing analysis needed on many occasions regardless of whether they were monitoring related or not. I often am able to use Ross as a sounding board for items requiring slightly deeper technical analysis/perspective and/or history. He has exhibited an impressive breadth of knowledge that has served advantageously when a quick analysis of an issue arises and the original SME may not be available.

- USCIS Customer

Denise has been a pleasure to work with and I can always count on her. The USCIS Project Sponsor stated he wishes there were two of Denise. She is the type of person who diligently works to get the job done and does not shy away from tasks outside her responsibilities.

- DHS Customer

The Census Bureau Geography Division extends our thanks to Paul Riley for his recent effort to create, publicize, and implement a comprehensive inventory and crosswalk of Census Bureau project codes, Geography Division activity codes, and associated individual staff resources. Paul's superior attention to detail, keen focus on quality, and relentless pursuit of clarity and transparency resulted in a complex deliverable that has become the cornerstone of the Geography Division's ability to meet rapidly evolving budget reporting requirements at the Census Bureau.

- Census Bureau Customer

Customers

Census Bureau, Geography Division

Department of Commerce

Our team supports the Census Bureau Geography Division (GEO) in software development, operations, and maintenance of many large databases, batch, and interactive applications. These include the Master Address File/Topologically Integrated Geographic Encoding and Referencing (MAF/TIGER) database (MTDB). We are the leading member of SBD Alliant Joint Venture (JV) for this ten year contract and have full delegation of authority to act as the prime contractor. We ensure that technologies are appropriately applied and compliant with applicable quality standards.

Office of Biometric Identity Management

Department of Homeland Security

Our team supports the operation and maintenance of one of the largest biometric databases (IDENT), as well as the documents database for Arrival and Departure of all vessels (ADIS) for the Office of Biometric Identity Management (OBIM). We provide enterprise database and systems administration, security, monitoring, data analytics, systems migration, and application Authority to Operate (ATO) POA&M remediation.

Our engineers design, configure, and deploy new enterprise cluster environments, leading the planning and execution in primary and DR-COOP datacenters. We are instrumental in the design and setup of moving OBIM into Cloud computing as we support the Dev/Test as a Service (DTaaS) within the OBIM private cloud. We create a break-fix environment for applications, databases, and OS patching in a virtualized environment.

United States Citizenship & Immigration Services

Department of Homeland Security

Our team provides continuous support to the United States Citizenship & Immigration Services’ (USCIS) mission critical systems across all three USCIS data centers since its inception. We actively support operations while providing technical project management on mission critical applications. We also provide enterprise database management, systems administration, security, monitoring, systems migration, and data center consolidation.

In an agile environment, efforts are underway to transform and modernize the existing infrastructure for the updated USCIS Electronic Immigration System (USCIS ELIS) by our engineers and subject matter experts. This work includes the opportunity to leverage unstructured data, virtualization, and automated environment configuration.

United States Immigration & Customs Enforcement

Department of Homeland Security

Our team has provided full application development life cycle support to the United States Immigration & Customs Enforcement (ICE) for the first dimensional data warehouse, the ICE Integrated Decision Support (IIDS) system, and the Financial Repository Reporting (FRR) system, in a high availability environment at the DHS data center.

We currently provide AIX and CA-IDMS mainframe operation and maintenance support for DHS datacenters (DC1/DC2). We have, and continue to, receive numerous customer accolades for our outstanding work.

Veterans Health Administration, Office of Health Information

Department of Veterans’ Affairs

Our team provided business requirements analysis for the Veterans Health Administration (VHA), Office of Health Information (OHI) to VHA stakeholders for health care IT systems. We elicited and documented stakeholder business requirements utilized by VHA to support funding determinations and development activities. Our team maintained accurate and reliable records that were essential to the requirements repository maintained by HS. The work products were inclusive of requirements management planning activities that supported governance processes. These also included detailed requirements elicitation that were the foundation of the design and development phases for funded projects.

Library of Congress

Our team provided support to the Congressional Research Service, Office of Information Management & Technology and migrated legacy systems from Oracle 9i to new target systems, Oracle 11g. We led troubleshooting, maintenance, and upgrading efforts and expanded systems used by the Library of Congress (LOC) computing community while working closely with government employees and contract staff. Our migration plan addressed both modernization and relocation of databases to new hardware in order to decrease the load on the current servers’ hardware and enhance user experience.

Contract Vehicles

SBD Alliant

SBD Alliant, LLC is a joint venture established specifically for the provision of services under GSA’s Alliant Small Business Government-wide Acquisition Contract (Alliant SB GWAC). The joint venture is comprised of 15 quality small business members, representing all socio-economic classes.

DOI USGS, FGDC IDIQ Contract

Five 9 Group is a prime contract holder of a small business set-aside Multiple Award Indefinite Deliver Indefinite Quantity (IDIQ) from the Department of the Interior (DOI) United States Geological Survey (USGS), Federal Geographic Data Committee (FGDC).

Partnerships

Esri Business Partner

As an Esri Business Partner, Five 9 Group is part of a global community of companies that develop and deliver innovative solutions and services for the ArcGIS Platform. The partnership increases our access to resources, training, and networking opportunities. To learn more, please view our partner profile page.

Oracle Gold Partner

As a Gold-level member of the Oracle Partner Network (OPN), Five 9 Group has access to workshops and conferences, partner-specific education and training, and demo licenses for technology programs. To learn more, please view our OPN profile page.