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How to Lodge a Complaint

For the OPFA to investigate a complaint that you may have against a pension fund organisation, it must be submitted in writing and the fund registered under the Pension Funds Act, 24 of 1956.

Simply complete our complaint form and return same with a copy of your ID and proof of fund membership (benefit statement and or salary slip) and any other documentation relating to your complaint. Should you prefer, it can also be done online.