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Accidents Happen

After the Crash

70% of traffic accidents do not involve injuries. It doesn’t seem to matter though, whether you have a fender bender or total your vehicle; accidents cause a lot of stress. It’s always a good idea to keep a check list in your glove box just in case of an accident so you can more calmly assess the situation and act in a rational manner. Here are some things Phoenix drivers need to keep in mind.

Call 911 if someone is injured or call the police if not.

If possible and there isn’t a lot of damage to the vehicles move them a safe distance from traffic.

Exchange information

When the police arrive they will fill out an official accident report for you.

If I have an accident, what kinds of parts will be used to repair my vehicle (new original manufactured parts or new aftermarket parts or reconditioned parts)?

What does full coverage mean (you have collision but not necessarily rental, comprehensive or new original manufactured parts coverage)?

Questions to Ask Your Body Shop

Can I get a written estimate and an explanation of planned repairs?

Will I receive a written guarantee from your shop?

When is my deductible due?

Will my vehicle be available for the insurance adjuster’s inspection?

What is the estimated completion date of my repairs?

Will I owe more than the insurance estimate?

Hopefully you won’t be in an accident any time soon but just in case, these are points to ponder and remember. To find out more about keeping your vehicle healthy, visit us at www.fairwayautorepair.com!

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