Privacy Policy

Aspens Jewellers Privacy
Policy

This privacy policy tells you how and
why Aspens Jewellers Ltd as the Data Controller collects, processes and uses
your data. If you have any questions or concerns, then please email dc@aspensjewellers.co.uk
or write to us and we will endeavour to do our best to answer any questions or
concerns that you might have.

You have the right to unsubscribe or
ask for your details to be removed, please see below.

Our approach to
Privacy

We take your right to privacy very
seriously and respect any personal information you share with us and endeavour
to keep it safe, whatever your relationship is with us.

Importantly we want
you to know that we will not sell
or rent your data to third parties.

This privacy policy is intended to
give you an understanding of how and why we use the information you give us.

By using our website or providing us
with any personal information, including sensitive information you agree to
your personal information being used and stored in the manner set out in this
policy.

To stay in line
with data regulations, we may update this policy from time to time without
notice to you, so please check it regulary.

How we may
collect information from you

There are a number of ways you might share
your information with us including;
(a) our use of cookies (you can read the cookie policy here);
(b) if you apply for an employment position at Aspens Jewellers
(c) if you place an order online or make a purchase instore or you contact us
with enquiries, or become involved with us in another way (including via social
media).
(d) On occasion, we may also collect information (such as your telephone number
and address or postcode) from the public domain to enable us to make contact
with you.

What type
of information we might collect & process about you

The personal information we might collect
includes;
(a) your title, your name, address, email address, landline telephone number,
mobile telephone number and other contact information.
(b) information you enter onto our website
(c) records of your correspondence with us, if you have contacted us
Except where permitted by law, we will never collect sensitive personal data
about you without your consent.

How we use
your information

to provide you with the service or information you have asked for, including
contacting you in relation to items that may have been left in our care.

to provide you with information about us, our services and any other
information, products or services that we provide or provide access to

to comply with applicable laws and regulations, and requests from statutory
agencies

for our internal administrative purposes,

to notify you about new products and services

to ensure that content from our site is presented in the most effective
manner for you and for your computer

to process job applications

to seek your views and feedback

Why do we
process your data?

We may
process your personal information for carefully considered and specific
purposes which are in our interests and enable us to enhance the services we
provide, but which we believe will also benefit you as a customer, this may
include some or all of the following:

to identify and prevent fraud

to better understand how people interact
with our website

to provide electronic, telephone or postal
communications which we think will be of interest to you.

Whenever
we process data for these purposes we will ensure that we always keep your
Personal Data rights in high regard and take account of these rights. You have
the right to object to this processing if you wish, and if you wish to do so
please contact us. Please bear in mind that if you object this may affect our
ability to carry out the above tasks for your benefit.

"Legitimate
Interests" means the interests of our company in conducting and managing
our business (to enable us to give you the best service and the best and most
secure experience)

It can
also apply to processing that is in your interests as well.

For
example, we may process your information to protect you against fraud when
transacting on our website, and to ensure our websites and systems are secure.

When we
process your personal information for our legitimate interests, we make sure to
consider and balance any potential impact on you (both positive and negative),
and your rights under data protection laws. Our legitimate business interests
do not automatically override your interests - we will not use your Personal
Data for activities where our interests are overridden by the impact on you
(unless we have your consent or are otherwise required or permitted to by law)

Consenting
to Marketing

We will only contact you via SMS and email
where you have specifically given us consent to do so or we consider it a
ligitimate interest.

Also, if you ever want to change the way you hear from us or update your
contact details then please call us on 01394 389666, email dc@aspensjewellers.co.uk
or by writing to us at:
Aspens Jewellers Ltd 5 Church Street Woodbridge Suffolk IP12 1DH England

How we use
Cookies

Some parts of this website use cookies.

Cookies are very small text files that are
stored on your computer when you visit some websites.
We use cookies to help identify your computer so we can tailor your user
experience.

You can disable any cookies already stored on your computer, but these may stop
our website from functioning correctly on your device.

You can withdraw your consent at any time.
If, at any time you do not wish to receive further information about us and our
services, or you wish to change your contact details or preferences, please let
us know by contacting us using the details below, or by clicking any
unsubscribe or update profile link in any emails you may have received from us.

If you request to receive no further contact from us, we may keep some basic
information in order to avoid sending you unwanted materials in the future, and
to ensure that we do not accidentally store details for the same person
multiple times.

Also, it is worth noting that if you opt out and then later opt back in your
most recent instruction will take precedence.

You also have the rights to:

request a copy of the information we hold
about you;

update or amend the information we hold about you if it is wrong;

change your communication preferences at any time;

ask us to remove your personal information from our records;

object to the processing of your information for marketing purposes or;

raise a concern or complaint about the way is being used

If you would like to exercise any of these rights - please send us a request by
email to dc@aspensjewellers.co.uk or by writing to us at; Aspens Jewellers Ltd
5 Church Street Woodbridge IP12 1DH England

Where your data is held

All information you provide to us is stored
securely and treated with care and respect. Any payment transactions will be
encrypted using SSL technology.

The data that we collect from you may be transferred to, and stored at, a
destination outside the European Economic Area ("EEA") such as the
United States. It may also be processed by persons or companies operating
outside the EEA. If we do send your personal data outside the EEA we will take
reasonable steps to ensure that the recipient implements appropriate measures
to protect your information. By submitting your details you agree to this
transfer.

We may hold your data on our website and our POS system instore, or in our
3rd-party systems:

Unfortunately,
the transmission of information via the internet is not completely secure.
Although we will do our best to protect your personal data, we cannot guarantee
the security of your data transmitted to our site; any transmission is at your
own risk. Once we have received your information, we will use strict access
procedures and security features to try to prevent unauthorised access.

Digital Tomorrow Today maintains and hosts our website.

Who has access to your data

We won't sell or rent your data to third
parties for them to use for their own purposes.

Our staff, web developers and accountants may have access to your data when
they are working on our behalf.

We use cloud-based and web-based systems to process your
data, in particular your email address and for text messaging, and these include Google Mail, Dropbox, Esendex, Vend and Xero.

We may disclose your personal information to third parties if we are under a
duty to disclose or share your personal data in order to comply with any legal
obligation, or in order to enforce or apply any agreements, or to protect the
rights, property or safety of Aspens Jewellers Ltd, or others.

This policy was last updated
on the 15th May 2018. We may make changes to this privacy policy
from time to time, so we encourage you to check it on occasion. By continuing
to use our website you will be deemed to have accepted those changes.