Reflection of Therepeutic Communication

Therapeutic communication is important for nurses to build good relationships with their patients, by understanding their wants and needs, in order to achieve high-quality outcomes. Nurses must be conscientious through their interactions with patients and capable of implementing therapeutic communication techniques. Communication techniques that will be discussed are first impressions, non-verbal communication, self-awareness and self-development. Therapeutic communication techniques help support a patient’s physical and emotional wellbeing.

An individual’s first impression leaves a significant impact on how a patient thinks and feels (Calleja, 2013). The nurse in the video made a good first impression and reminded me how I can make good impressions with others, by presenting in appropriate uniform, making a confident stance and a clear and precise introduction. Bloomfield and Pegram (2015) believe that it is crucial to deliver high quality care by obtaining a patient’s trust through therapeutic relationships that cater for a patient’s individual needs. Presenting in a friendly and professional manner forms good rapport and sets a good standard for future interactions between the patient and the nurse.

Non-verbal communication is crucial to patient care. It allows for expression when verbal communication is not possible. As I viewed the video I was impressed by the nurse’s professionalism and clarity. The nurse first introduced herself, spoke slowly and clearly, made the patient aware of their current situation and sought confirmation from the patient. Non-verbal communication was particularly important in this instance because of the patient’s medical condition. Non-verbal communication can have a positive or negative effect on a patient’s wellbeing. Nurses need to be aware of their behaviours and the impact that they leave on the patient. If a nurse does…...

Similar Documents

...Learning Team Assignment: Reflection
Reflection
Objective 1.1 Evaluate individual characteristics of employees
Characteristics of employees can vary from; age, gender, disability, gender identity, religion, sexual orientation, biographical characteristics, race, and ethnicity. Some employers see positive qualities with hiring older workers such as the older workers are more likely to have judgment, experience, and a strong work ethic. The negative to hiring an older worker as appose to a younger worker is that older workers tend to be more set in their ways and are not open to change. Gender does not play a huge role in employee selection as much as it did in the past. One main issue when it comes to gender is that working mothers are more likely to prefer working part- time and flexible work schedules. Race and ethnicity is a very controversial issue to speak on. The main races that are mostly compared are African Americans and Whites. It is proven that in employment settings people tend to favor the colleagues that are of their own race in different aspects of the job; whether it is for pay raises, promotions or performance evaluations.
Objective 1.2 Analyze the impact of individual employee characteristics on organizational
performance.
Objective 1.3 Determine management methods based on individual employee characteristics
Almost every company will agree that great management involves......

...Value Communication – Economic Benefits and Psychological Benefits Reflection
How can we communicate our product’s value to customers? This is always a good question to companies. The most common method used by companies nowadays is usually advertisement, especially on TV commercials. Companies have to deliver the benefits that customers could seek from their product by telling the economic and psychological benefits in their advertisement. Economic benefits usually refer to those features that are measurable and can be transferred into quantified value among different brands. For example, profit, productivity, etc from the product. Psychological benefits is different from that of the economic benefits, they usually refer to the feeling you can get from the advertisement or product. For example, feeling of excitement when you watch a car racing advertisement.
Reason for choosing this concept:
Value communication is a very important and essential concept in a company. It is because customers always ignore the value of a company’s product as they are inexperienced customers and affected by the innovative product or they may not be motivated to calculate the product.Therefore, companies need to deliver the value and benefit of different product to consumers, in order to attract more purchase from consumers. This concept is very important for both consumers and the company side.
Consumer side:
1. Consumers can make a better choice
Under this concept, in order to......

...Learning Team Reflection Week 3
Ronnie Creech, Patrick Benton, Tammy Coleman, & Sarah Ridley
COM/537 Organizational Communication
February 8, 2013
Chuck Millhollan
Learning Team Reflection Week 3
Team C provides reflections of the learning objectives for week two of the course curriculums. The objectives include identification of stakeholders, differentiation between types of audiences, and analysis of audience perception and needs. The discussion centers on comprehension of the learning objectives, challenges or struggles understanding the concepts, and applicability of topics to current career fields (University of Phoenix eCampus, 2013).
Comfortable Topics
Objectives of week identify stakeholders as two groups, external and internal. A Stakeholder Analysis helps the project team in many ways. The team identifies key individuals and work groups that are affected both positively or negatively, by the project. They also identify key individuals or entities that can have a major influence on the process improvement project. By discussing the project and its potential advantages, the team is able to understand the current position of these individuals with regard to the project (Stuart, Sarow, & Stuart, 2007). In this way, the team creates a strategy to persuade the stakeholders to act in ways that do not undermine the project, but that favor organizational change and successful project completion.
External and Internal stakeholders sometimes share a......

...1
Reflection
Reflection is an everyday process. We reflect on a range of everyday problems and situations all the time: What went well? What didn’t? Why? How do I feel about it? We don’t usually follow a formula for this, it just happens as feelings, thoughts and emotions about something gradually ‘surface’. We might choose to do something differently, or not, as a result of reflecting, but reflection is essentially a kind of loose processing of thoughts and feelings about an incident, a meeting, a day – any event or experience at all. Reflection can be a more structured way of processing in order to deal with a problem. This type of reflection may take place when we have had time to stand back from something, or talk it through, as in: ‘On reflection, I think you might be right’, or ‘On second thoughts, I realised he was more upset than me.’
Structured reflection
If we consciously reflect, maybe as part of our work or family role, there tends to be a rough process of ‘How did it go? What went well? Why? What didn’t? Why? What next?’ Examples might be of a football coach reflecting after a match, a teacher reflecting on a lesson, or simply a parent thinking about how best to deal with a teenager. In this kind of reflection, the aim is to look carefully at what happened, sort out what is really going on and explore in depth, in order to improve, or change something for next time. This brief guide will look at what is meant by reflection, suggest forms of structured...

...experience of learning from reflection on giving intramuscular (IM) injections, using Gibbs's (1988) reflective model. I demonstrate how practice anxiety, as a student nurse, can be dealt with through effective mentoring. I chose the seminal theory of Gibbs reflection on practice, as it illustrates six significant stages; description, feelings, evaluation, analysis of the incident, conclusion and an action plan Ghaye and Lillyman (1997). Gibbs cycle is used throughout the process of reflecting on the incident to help me make sense of my practice and understand what l could do differently to enhance good practice. I use my experience from a placement simulation as I could not be on actual placement due to unforeseen circumstances.
Reflection is a process through which healthcare practitioners and students can learn from experience and use the knowledge to inform and improve practice Schon, (1983). The ability to reflect on one's actions is particularly imperative in clinical practice and discourse. As Jarvis (1992) asserted, there is no consensus on the definition of reflection as it is a broad concept. Reid (1993, p305.) define reflection as; “a course of action reviewing an occurrence of practice to describe, analyse, evaluate and so inform learning about practice” Schon (1983) identified two types of reflection which are; reflection in action, which takes place during the event where the practitioner may not be aware that it is happening and reflection on action, which......

...Reflection
BCOM/275
Reflection
Based on the career plan building activities that I have done throughout this course, I am heading in the right path. My ultimate goal is to become a manager or supervisor in the near future either in nutrition or information technology department. To be able to apply to any of those positions, I must acquire a bachelor’s degree or currently attending an accredited school.
The results from the reasoning exercise, I can set an example for others at what I do best, which are delivering results, adapting to change, following instructions, organizing, and leading (University of Phoenix, 2011). Areas where I can expand and hone in on are persuading, networking, presenting, writing, researching, innovating, and applying expertise (University of Phoenix, 2011). The career interests profiler and competencies practice has shown me areas in which my skills will prevail. Being able to work and help others is what I love to do. It has always been centered on customer service. The process of breaking things down to where it is understandable and to apply critical thinking skills will create a better work environment.
The work culture exercise has helped me define the career roles that I am more likely suited for. In one of the readings during this class mentioned, “homophily may cause leaders to focus on a few cues when making key decisions and to discount dissenting opinions. Without an incentive to challenge one another, the company’s top leaders......

...Task 2, Reflection on Communication and Interaction Skills.
Participate in a one-to-one interaction and a Group interaction in a health and social care context.
Assess own communication and interpersonal skills in relation to each interaction
When communicating in a health and social care setting, the way we communicate can vary depending on the individual needs of the service user, colleague and visitors. The ways in which we communicate will need to be adapted on not just the individual needs, but also on the surrounding setting, whether this being a Maternity ward, Dentist, Youth Centre and Care home.
The way we communicate may also vary dependent on how many people we are communicating with, which could be an individual which will require a much more specific way and a group which will need a much broader range if ways to communicate following the idea of “one size to fit all”.
One-to-one
An example of a one to one interaction was when I was at my placement, communicating with a young person who was new to the youth centre. Due to the loud noise surrounding us in the main room I gave them a brief tour around the centre and finishing off in the TV room which was quieter and only had 2 other young people in it. I did this due to the need to be able to clearly talk and listen once finishing the talk if they had any questions without any background noise causing a barrier or other distractions. To achieve this I took them on the tour and deliberately ended in the......

...Txxxxxxxxxxxx
Commxxxx-xxxx-xxxx
Xxxxxxx xxxxx
date
REFLECTION PAPER #4
There is an old saying: your actions speak louder than your words. When verbal and nonverbal messages contradict, I tend to believe the nonverbal. I believe the main reason is nonverbal communications are much more difficult to control. An example that comes to mind to reinforce this notion is the lie detector test. It is easy for the person to be deceitful with their verbal communication, but the machine picks up on nonverbal ques such as blood pressure, heart rate and respiration that are difficult for the person to control.
Most of the time an attempt to mask one's communication will communicate something in itself. Think of the term “poker face” when a poker player will try to not show emotion about a hand they were dealt. It may be a very good hand, or a very bad hand, but the poker player has communicated a desire to hide what is there.
The problem with nonverbal communication is the meaning is often unclear or ambiguous. The meanings of verbal cues vary by culture, context and intention. A random gesture could lead to an assumed meaning when no meaning at all was intended. In other cases a person may find their body simply not responding appropriately. For instance someone who is happy may not be smiling or a person who is sad may try to hide their sadness behind a smile.
The culture I chose to interact with is the Mexican – Americans. I chose this culture because several of......

...REFLECTION ESSAY: Doug Strickland
Reflection Essay: Doug Strickland
Small Business Management and Entrepreneurship
Com/156
Sherri J. Johnson
Robyn McMaster
2
RELECTION ESSAY: Doug Strickland
Table of Contents
Introduction and Thesis…………………………………………………………………………………..3
Influences…………………………………………………………………………………………………..3
Business Education………………………………………………………………………………………..4
Culinary Education………………………………………………………………………………………..4
Work History………………………………………………………………………………………………5
Avoiding Failure…….…………………………………………………………………………………….6
Winning At Success ……………………………………………………………………………………..7
Groups and Associations………………………………………………………………………………….7
Conclusion………………………………………………………………………………………………….7
References………………………………………………………………………………………………….8
3
REFLECTION ESSAY: Doug Strickland
Reflection Essay: Doug Strickland
Doug Strickland is an importer and broker of Integrity Wines which specialize in fine natural wines. He has been affiliated with the Restaurant and Winery business for over 25 years. Strickland is an all-around entrepreneur in the culinary division of fine foods and wines. His love for food and wine started when he was a teenage and carried on into his college life. Strickland put his dreams of becoming an entrepreneur on the backburner to hold other titles and positions right after college. After holding many other job titles he was determined to turn his million dollar ideas into a reality with the support...

...CMST 192 2:00-3:15 pm - Dr. Fischer
Chapter 5 Reflection
Listening skills are a very important for each and every person to have. Without them, how is one able to understand another? We are all guilty of poor listening at some point, especially in this generation because of all the technology we have access to. Cell phones are one of the biggest distractions to listening that I have seen. A lot of times you will see students sitting on their phones during the middle of a lecture or even sitting on their phones at a dinner table rather than listening to what the people around them have to say. Other examples of reasons for poor listening are things like the effort a person is willing to put in, being overloaded with too much information at once, not knowing enough about the topic prior, just listening to respond and not actually taking what the person is saying into consideration or simply just not having respect for a person who may be speaking.
There are many ways that a person can help themselves become a better listener such as reducing noise, putting in the effort to listen, stay focused on the conversation, try to have prior knowledge, avoid distractions and be respectful! I personally am someone who is very easily distracted by my phone during classes and that is something I am trying to work on because as soon as I put it away I will get so much more out of the classes I am taking. Noise doesn’t just have to be physical, it can be psychological which is what......

...Communication
Collaboration Reflection
SOC/110
September 15, 2014
Communication
Communication at its very basic form started with gestures and grunts. Over the centuries it has taken more paths to communicate with different cultures and backgrounds. Music, pictures, writing, talking, and even sign language have bridged gaps that were once hard to overcome for some people. But body language has always been a constant, you can easily tell if someone is sad, angry or happy about the current situation just based on facial expressions or posture. If a child is excited about a new toy it becomes apparent on their face or the way they stand or lack of standing…turns into jumping around. But this is also a form of communication and if you watch close enough the body will almost always show what the person is thinking or feeling before they every say a word. With technology advancements it has become easier to communicate across vast distances with a touch of a button, first it was the phone and now you can do it from a computer or even your television.
Expressing ones feelings or thoughts should seem fairly simple, but how it is expressed may not be how others see it. Listen to a song about someone’s personal loss, do you feel the same way that writer felt when they wrote the song? Chances are that you don’t, but watch the video that goes along with the song and you may start to feel the same as they do, this has become a popular way for artist to......

...This piece of reflection will focus on my future development within making high levels of decisions, in relation to becoming a qualified Community Specialist Practioner (CSP) after completing a SWOT analysis. Throughout this reflection I will be using the Gibbs (1998) model of reflection, the Gibbs cycle helps the reflective process. It is also structured, helps individuals to look at the situation and evaluate for future learning. Moon (2013). According to Adair (2013) decision-making and problem solving strategies will help individuals confidently make the right decisions within the role as a leader. In addition I will also discuss how I reflected, after completing my SWOT analysis to devise an action plan and goals, to reach my final target.
A SWOT analysis is to identify an individual’s; Strengths, Weaknesses, Opportunities and Threats. A SWOT is a structured plan that helps identify strategies to help with positive and negative factors (internally and externally). It also helps to improve personal and professional development, identify areas to develop on and set goals. Pearce (2007). As part of my personal and professional development I needed to complete a SWOT analysis so that I could identify areas to develop, which would contribute to me becoming an effective CSP. I therefore felt to become an effective decision-maker within a team I needed to reflect on my weakness that could be holding me back slightly.
During my first couple of weeks as a CSP within my......

...Introduction
The purpose of this assignment is to reflect upon my communication and interpersonal
skills used during my clinical placement on a ward for acute medical admissions for
older people. I will reflect upon how I used those skills to help build therapeutic
relationships with patients and how that helped to assist in their recovery.
Therapeutic relationships involve developing trust between a patient and practitioner.
It forms the basis of a relationship that is essentially safe and confidential, with clear
boundaries and leads to better communication and therefore a better outcome for the
patient. (Pullen & Mathias, 2010)
Being able to reflect upon situations is vital in the role of the nurse. Being able to
examine personal thoughts and perceptions enables the nurse to have greater self awareness and build upon strengths and develop personal and professional
competencies. (Somerville, D. et al 2004)
Reflection has been described as being able to think about a situation, make sense of
it and ultimately learn from it. (Clarke and Graham 1996) Taking a period of time to
reflect and review a situation allows a person to move on and through the learning
experience, become a better practitioner (Bulman et al 2012)
By being able to reflect and ask myself what would I do differently or could my practice
have been better will only help to develop my skills and knowledge and influence my
future as a practitioner in a positive way.
Having looked at several......

...Volume 11, No. 3, Art. 17
September 2010
The Case of Value Based Communication—Epistemological and
Methodological Reflections from a System Theoretical Perspective
Victoria von Groddeck
Key words:
Abstract: The aim of this paper is to reflect the epistemological and methodological aspects of an
communication
empirical research study which analyzes the phenomenon of increased value communication within
theory; form
business organizations from a system theoretical perspective in the tradition of Niklas LUHMANN.
analysis;
Drawing on the theoretical term of observation it shows how a research perspective can be
functional
developed which opens up the scope for an empirical analysis of communication practices. This
analysis; Niklas
analysis focuses on the reconstruction of these practices by first understanding how these practices
Luhmann;
stabilize themselves and second by contrasting different practices to educe an understanding of
organization
different forms of observation of the relevant phenomenon and of the functions of these forms.
studies; George
Thus, this approach combines system theoretical epistemology, analytical research strategies, such
Spencer-Brown;
as form and functional analysis, and qualitative research methods, such as narrative interviews,
system theory;
participant observation and document analysis.
value
communication
Table of Contents
1. System Theory and Empirical Research:......

...This essay will be a reflective account of an incident from practice based on Gibbs’ Reflective cycle; I will critically analyse the nature of the incident based on the best available evidence. This reflection will help to identify new skills and knowledge learnt as a result of the incident and the implications for my future nursing practice. Although I am aware many reflective models exist, I have chosen to use Gibbs’s reflective framework as it is a cycle and encourages me to think about what I would do differently next time. This clearly shows Gibbs’ awareness that a nurse will have a similar experience again. This reflection method supports Schon’s (1991 cited Issitt 2003) opinion that reflecting on practice after the event is the most effective way to maintain an improvement as a development can be made. As part of the UKCC Project 2000 pre registration nurses are expected to be able to reflect on practice experiences and reflection can help create holistic and flexible practitioners (Andrews et al 1998).
For the purpose of the assignment I will use a pseudonym to protect the client’s identity in accordance with the law as stated by the Department of Health (2003), there is also an obligation stated by the Nursing and Midwifery Council (NMC 2008) to protect client confidentiality. This pseudonym is Sue. The first stage of Gibbs’ model is a description of what happened; whilst on a surgical ward I was caring for a lady post operatively who had a bilateral total......