Greater certainty from fixed rates.

Green fixed energy

Fix your prices until May 2020. We’ll plant a tree for each fuel you get from us. Plus we’ll match all of the electricity and 15% of the gas you use with energy generated from renewable sources then feed the same amount back into the network. Are there environmental benefits?

Are there environmental benefits?

We’ll match all of the electricity and 15% of the gas you use, depending on which fuels you get from us. We do this by purchasing the same amount of energy produced from renewable sources, and feeding this back in to the network.

Plus, when you start using gas or electricity on this tariff, we’ll work with Trees for Cities to plant a tree in the UK to help bring environmental benefits to local communities. So if you buy both your gas and electricity on this tariff two trees will be planted.

Additionality

When green tariffs offer additional benefits to the environment – like lower carbon emissions or donations to an environmental charity we call this ‘additionality’.

Through our work with Trees for Cities this tariff offers additional benefits to the environment. And, we’ll be putting renewable energy back into the grid for the energy you use, which makes it greener than our other tariffs.

Trees for Cities

We’ve partnered with Trees for Cities – and we’ll pay them to plant a tree in the UK if you switch your energy to our Go Green Energy Fix May 2020 tariff. Switch over both your gas and electricity and we’ll plant two trees.

Carbon Clear assured

We’ve partnered with Carbon Clear, who’ve carried out an audit and given Go Green Energy Fix their stamp of assurance to say the tariff meets its green standards.

Quicker switching

Are you new to npower? Good news. We’ve speeded up how long it takes to switch to us. On average, it now takes just 17 days. You can even track your switch with your online account.

Easy online account management

You’ll need an online account with this tariff. Use it to see your bills and make payments, send meter readings, track and compare your energy usage with other households like yours and more. You can also try our handy mobile app.

Tariff Information Labels

The TIL gives you all the information you need about a tariff in a standard format, to let you easily compare products. Each TIL is specific to the location of your property, fuel type (Gas or Electricity) and payment method.

The TIL contains information about the tariff, such as, costs for unit rates, standing charge costs and discounts.

We’ve summarised some of the important things you need to know about Go Green Energy Fix May 2020 below, but please be sure to download and read through our terms and conditions:

We’ll match every kWh of electricity and 15% of the gas you use and feed the same amount back into the network, generated from renewable sources. Are there environmental benefits?

When you start using gas or electricity on this tariff, we’ll work with Trees for Cities to plant a tree in the UK to help bring environmental benefits to local communities

Prices are fixed until 31 May 2020, subject to governmental or regulatory requirements

There’s no exit fee if you decide to switch tariff or supplier

This tariff is available to customers with standard credit or Economy 7 credit meters. A restricted credit meter version of the tariff is also available via npower or npower Select.

This tariff is available to new or existing customers who pay by fixed monthly or variable quarterly Direct Debit, or Receipt of bill. Unfortunately it’s not available to customers with prepayment meters

Please note that if you start using more gas or electricity, then the amount you pay us will increase even though the price per unit remains the same.

Your prices may increase if you change your meter type or the way you pay, or you no longer meet our eligibility criteria for this tariff.

If there’s a change in the rate of VAT chargeable for the energy we supply, this could also increase the charges you pay.

£1,084 average annual cost, including Direct Debit discounts and VAT at the reduced rate of 5%, and based on:

a customer with standard single rate meters

typical annual average consumption of 3,100kWh electricity and 12,000kWh gas

payment by Direct Debit

costs averaged across mainland UK

Your actual annual cost will vary depending on:

whether you get both your electricity and gas from us, or just a single fuel

whether discounts apply

your region

your consumption

your meter type

your payment type

Annual charges may be higher than our standard charges.

Correct as at 08.02.18.

After 31 May 2020, you’ll automatically move to our cheapest Standard variable tariff applicable to you, unless you choose another tariff or another applicable tariff. We’ll let you know at the time.

Standing charges
We split the amount you pay us into two parts - the amount you pay for the energy you actually use, and also a standing charge for the cost of delivering and supplying energy to your home. You’ll pay a standing charge now matter how much you use. Standing charges vary depending on your tariff, and are different for gas compared to what they are for electricity.

Direct Debit Discounts
We’ll reduce your daily standing charge if you pay by Direct Debit. So over a year you’ll get £40 off your electricity and £50 off your gas. Subject to change.

Meter readings
We’ll use your own meter readings to create your bills whenever we can. If we can’t then we’ll estimate how much energy you’ve used, using industry standard information. Please note that our agents still need access to your meter to take readings sometimes and to carry out important safety checks.

Changing your tariff or supplier: There’s no exit fee if you decide to switch tariff or supplier.

Offer subject to availability and may be withdrawn, suspended or amended at any time.