Purchased 2 starter packs and only received the keys but not the chests. Was given 180 gems for compensation. I didn't pay for gems can you please give me my chests or refund my purchase? I'm getting tired of getting screwed over by this game and its horrific "customer support"!

Sadly I can't directly help you with this. You'll have to share your ticket ID with me, if you have one from CC. With that, I can track your issue and keep escalating it until you get a resolution. Thanks a ton for all your understanding and patience, Hunter!