Claims

Exceeding expectations for more than 130 years.

Memories and pride give your home and possessions a value beyond dollars and cents. If a loss occurs, you'll want more than a check from your insurer. You'll want your life back. You'll want the damage to just go away - and if that can't happen, you'll want to rebuild without hassles, headaches, or delays.

Chubb claims professionals are at your service. We make settlement faster with less fine print, and we pay most covered claims within 48 hours of settlement.

Claims Service Highlights

There when you need us: Our commitment to excellence in claims means that the individuals and families trusting us to protect them can do so with confidence. We regularly receive the highest possible ratings, from clients and independent reviewers alike. They’ve helped make us the world’s largest publicly traded property and casualty insurer.

Chubb claims professionals are at your service: On 97 percent of all claims, Chubb claim professionals make initial contact within six hours or less of the initial report of a claim. And you get empathy along with speed. Chubb adjusters are known as much for their caring as their timeliness and expertise.

After any covered loss you get a one-step recovery plan: Call us. Remediation specialists are always standing by, with expedited service for water and smoke. They’ll help you clean up the mess, and can also make urgent repairs.