Happiness Guarantee!

Guess what you won’t see at our register or on your receipt? A strict, bloviated return policy. We actually, don’t even have one to print.

If you or your pet isn’t absolutely thrilled with something you purchased from us, please bring it back and let us help you find something else – even if you’ve opened the food/treats/supplements! You don’t need to talk to a manager or wait for an owner to call you back because we’ve empowered every single employee to make you happy.

Even if your dog chewed up something you don’t think should have been destroyed…

Even if your cat liked the first half of the bag and is now on a hunger strike…

Even if your husband thought the coat was too girly….

No receipt necessary. No questions asked. Yep – we just want you to be happy. Period.