I am writing to let you know that I cannot begin to tell you just how incredibly pleased I am with the service and convenience of Cool Deposit. Efficient, reliable and user-friendly are just a few of the words and phrases I would use to describe our experience.

We have been using it for over three solid years, having been the first customer of Independence Bank to have a Cool Deposit installed onsite. My staff took to it immediately and the guidance of the installation staff made the training easy and dare I say it, fun. The software is user-friendly and anyone with a basic knowledge of computers and the internet will be up and running in virtually minutes.

Three years ago we banked the traditional way which meant someone filled out deposit tickets, drove to the bank, waited in line, made the deposit, drove back and entered the deposit in our accounting program. Looking at it on a monthly basis there were hours spent doing that routine.

Not anymore. Online. Quick. Easy. Secure. Never a problem. The transition was seamless and honestly neither I nor anyone here at our office would consider going back to the "dinosaur banking" we used to do.

We have several accounts including an IOLTA account, or Interest On Lawyers Trust Account which is an escrow account that we deposit funds in for house purchases and refinances. With Cool Deposit we know when the funds are deposited and have access to them faster than if we banked the old way which allows us to be just that much more efficient for our clients and gives an edge on the competition.

I have said it before and will again, Cool Deposit is a "no-brainer" for any business owner who expects to compete in the 21st century.