Telecommunications

British Telecom LabsApplication: SPEED (Solutions Pricing and End to End Design)
SPEED consists of two tools. Designer is a model-based expert system that understands concepts such as geographic locations/distances (GIS), applications, traffic and bandwidth requirements and available services (ISDN, SMDS, Frame Relay and Private Circuits). BT Lab's sales force uses Designer to analyze and refine "what-if" scenarios on a laptop PC and then produce on-the-spot pricing. Without Designer, the same process would take several weeks to accomplish back at base.

France Telecom R&DApplication: Recife
A Decision Support System (DSS) built as an internal tool by France Telecom, Recife manages and routes all demands for new digital and video connections in the Greater Paris network.