Noticeboard

To use services please select the icons at the bottom of the home page.

You can now order your repeat prescriptions via the icon at the bottom of the home page as well as the usual ways of ordering.

If you would like to view elements of your medical record from 1st April onwards, the Assistant Practice Manager can activate this for you. This can only be done by specific request from the patient only. Please contact the surgery to have this service enabled.

2016/2017 Patient Survey

We will be running an ongoing Patient Survey and welcome your participation. All feedback will be collated and reviewed by our PRG at the end of the year, with results published on our site under the Survey link in the right hand menu.

Please take part and let us know how you rate our services.

The survey can be found at the bottom of our website.

Patient Representation Group

We have a group of patient representatives who are part of our virtual patient group. We contact them regularly to hear their views, comments and suggestions on our services as representatives of our patients.

Nurses

Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma, COPD and diabetes and carry out cervical smears.

Kate Bodrozic- Practice Nurse

Jill Woodhouse - Practice Nurse

Vanessa Easton - Practice Nurse

Healthcare Assistants

Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.

Tracy Payne - Senior HCA

Lisa Kiddie - HCA

Phlebotomist

Phlebotomist supports the clinical team by drawing blood and sending samples off to the Hospital for analysis. All samples being sent off MUST have the formal approval of a Doctor.

Practice Management Team

The Practice Management Team is made up of the Practice Manager, the Assistant Practice Manager and the Dispensary Manager.

Their role is to maximise the potential for a viable GP Practice to remain in the area

By implementing the mission statements of the GP Partners

To support the delivery of high quality core and enhanced services as commissioned by the local Health Commissioners

Liaise with local Health Bodies to maximise the range of available local services within the resources available.

To address and meet the range of Government targets imposed on the Practice.

To listen and learn from questions, concerns and feedback while ensuring an appropriate response is possible.

Practice Manager - Reg Tomkins

Assistant Practice Manager - Sarah Russell

Dispensary Manager - Clare Dunchow

Reception Team

Our reception team are the first point of contact for our patients and they are happy to assist you in any way they can.

They not only book appointments for our GP's and clinics but they also deal with the daily administration of the practice from new patient registrations to booking hospital transport and many areas in between.

They ensure our patients needs are met at all times and each member of the team is a vital link to the success of the practice and continuing efforts to provide high standards of healthcare.

Our Reception Team:

Leila - Reception Supervisor

Larraine - Senior Receptionist

Elaine

Sharon

Tracey

Trish

Secretarial and Administration Team

Our secretarial team provide an invaluable and essential service to our GPs, managerial team and of course, our patients.

They are responsible for dealing with all the practice's referrals, associated queries and ensuring our patients have all they require from the practice in relation to care outside the practice.

You can contact them via telephoning the practice should you have any enquiries and they will always do all the can to assist you.

Please see the Practice Information tab on left hand menu of home page for opening times, contact details and relevant information.

Our Team:

Sally Ambrose - Practice Medical Secretary

Ruth Yates - Practice Medical Secretary

Dispensing Team

Our team of Dispensers provide a reliable and friendly service to all our dispensing or non-dispensing patients.

They deal with all repeat prescription requests, prescription queries and are happy to assist you in any way they can.

Our Dispensers are fully qualified and with their years of experience are keen to assist you in any way they can.

Please see the Practice Information tab on the left hand menu for our dispensary hatch opening times and contact details.

Our Dispensary Team:

Clare Dunchow - Dispensary Manager

Debbie Kiddie - Senior Dispenser

Teresa Harris - Senior Dispenser

Julie Allison - Dispenser

Christine Skingley - Dispenser

Gillian Dunchow - Dispenser

Practice Vacancies

Current vacancies

Salaried GP

Orchard Surgery, Melbourn

We are looking for a GP to join our friendly semi-rural dispensing practice.