Medical Office Administrator – Littleton CO

Responsibilities:
Greets all patients with friendly and professional attitude
Check patients in/out – instruct and collect appropriate forms needed to be completed
Verify patient insurance and collects appropriate payments
Review and initial patient account information
Contact patients who do not arrive for their scheduled appointment and reschedule if necessary
Preps encounter forms with necessary business documents for the next business day
Reviews voicemail (VM) 3 times per day and responds to VM twice a day
Manage office calendar – Schedule patient visits with correct physician
Contacts all patients regarding upcoming appointments for the next business day
Consistently check and respond to online e-mails
Kitchen maintenance (including making coffee)
Contacts physicians when necessary to confer with other physicians regarding mutual patients
Answers back line phone and directs necessary calls to requested personnel
Opens, reviews and distributes mail
Sorts and stamps incoming faxes
Performs general clerical duties – scanning, photocopying, faxing, mailing, e-mailing, and filing
Calls on patient benefits for in office procedures as delegated by the Surgery Scheduler and Clinical Lead
Other duties may be assigned as needed

Requirements and Qualifications:High School Diploma (GED)
1+ years of experience working in medical office
This position requires excellent written and verbal communication skills
Must have a high level of energy with the ability to adjust to any justifiable pace
Proven ability to multi-task and be extremely organized
Exhibit behavior which emphasizes compassion, quality, loyalty and conscientiousness
Ability to establish and maintain effective working relationships with patients, their families and staff members

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