Terms & Conditions

Payment Policy

On arrival you will be required to provide a credit card imprint, for credit card payment on check out.
From 01 January 2017 all credit card payments will incur a 2.5% surcharge.
If paying by CASH or EFTPOS you will be required to prepay all nights accommodation on arrival.

Additional charges will be incurred for:
Smoking in our units (Rooms are STRICTLY non-smoking).
Loss or damage to units
Extra guests additional to those stated at check-in.
Unsocial behaviour causing disturbance to other guests & management.
Lost keys

Payment Policy

Payments can be made by Direct Credit/Internet Banking:

Bank: Westpac
A/c Name: Clive Studios Ltd
A/c No. 03-0698-0126253-000

PLEASE USE YOUR INVOICE NUMBER AS A REFERENCE WHEN MAKING PAYMENTS.
GST 105 556 683
Payments due 10 days from invoice issue date

Cancellation Policy

A 24 hour cancellation fee will apply.
Cancellation 1 day prior to arrival is no charge.
Cancellation less than 24 hours before check in time (14:00 hrs) will be a full nights accommodation charge or a fee decided by the hotel based on occupancy.