Engaging Your Team to Achieve Any Goal Today’s leaders face tremendous pressure to solve problems, achieve goals, manage change and improve productivity. This program illustrates how solutions can easily present themselves when leaders ask team members the right questions.

Using Customer Feedback as a Strategic Tool Show your team that complaints are an opportunity for everyone to learn & build customer relationships. True customer service isn’t catchy slogans or empty promises.

Featuring beautifully edited footage of Franklin Delano Roosevelt’s New Deal, this short film is reminiscent of the challenges we face today and what can be accomplished when people look beyond their fears and believe in their ability to succeed.

A short film by Paul Hopkins & Joel SuzukiBased on the second chance choice Robert Frost made before he finally published, The Road Not Taken, this film will provide presenters with a tool to inspire people to take risks and move forward.

Does your organization recycle the same tired approaches to problems that never seem to go away? Equip your workforce with a proven problem-solving model to tackle poor quality, inefficiency, uneven performance and more.

Discrimination. Theft. Dishonesty. Are your employees prepared to face ethical issues and respond in ways that meet the high standards of your organization and adhere to the letter of the law? They can when they A.C.T.

Leaders must make it safe for people to speak up if they think the team is headed in the wrong direction. This all-time bestseller drives home a powerful message about the importance of getting everyone’s honest opinion.