I have not had to sub, just activate your account with the free to play. I was even able to use one of my toons from when I was subbed without having to pay for the class unlock. I think this could just be a case of creative editing...

1. I purchased the game back when it came out and cancelled my sub some time after that.

2. I loaded it again from steam to check it out now that it is F2P. I had 12 items in my bag and saw it was full so I decided to spend some money and get a bigger bag

3. I opened up the store window and tried to buy 1200 points from the store. It told me I was denied and I had a cancelled account

4. I clicked on the link and it takes me to a page where the only options are to sub for 30, 60 and 90 days. There was no option to re-activate for free. I can make a youtube vid if it helps you see the issue with their website ordering. Trust me, I spent 20 minutes trying to figure out a way to pay $10 and get some points but it just was not happening from the in-game store.

I just downloaded another F2P sword swinger instead of dealing with customer support and going back and forth to fix this. LOL at you guys calling the shot "edited". Like there is no way Funcom could possibly have an issue with their payment system.