Gartner Research

Use Digital Workplace Programs to Augment, Not Replace, Humans With AI

Published: 15 January 2018

ID: G00344411

Analyst(s):
Manjunath Bhat,
Matthew Cain

Summary

AI, robotics and automation require employees to build new competencies and to embrace new ways of working. Application leaders responsible for digital workplace should amplify the digital dexterity of the workforce through the combination of human abilities and artificial intelligence.