Timeframe of reports in Client - We can check with the team and request the possibility to change the time frames of the report specifically for Finland. You as a community should discuss and define what would be the correct time per each type of report, I can help you provide info and define together the new time frames.

Reactions impact if they're done during the last 15m = adds 15m (it only counts the last reaction and it starts adding at the moment the reaction is made)Reaction during the extra time = adds another 15mMax life cycle = 3 hours

All of this is settable, by country, by alert type and by sub-type.

'Not there' impact

The system works on scores.

Exception: if a user is rank=0, we take rank=1.

When the score of "not there" equals the score of the alert, it is removed. Score distribution: