Influence Of Performance Appraisal On Duty Performance Of Provincial Administration Officers: A Case Of Selected Districts In Kitui

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Abstract

The purpose of this study was to establish the influence of
performance appraisal on duty performance of provincial administration
officers in selected districts in Kitui. The study aimed at finding out if the
current appraisal system within the provincial administration is competent
enough and hence responsive to the unique nature of work of these
administrators and their subsequent environment. The following were the
objectives of the study: To establish the extent to which training of personnel
on performance appraisal influenced duty performance by provincial
administration officers; To establish the extent to which procedural justice
influenced duty performance by provincial administration officers; To
evaluate the influence of goal setting on duty performance by provincial
administrators; To establish the extent to which performance feedback
influenced duty performance by provincial administration officers.
Moreover, based on the following objectives, the study tested several
hypotheses on the linkages of the above stated objectives and duty
performance by provincial administration officers. An overview of
comprehensive factual and historical research as reviewed literature relevant
to performance appraisal systems was presented in this proposal in relation to
the study objectives. The research adopted a survey research design in the
acquisition of factual, accurate, and systematic data, which was used in
averages, frequencies, and similar statistical calculations.
A total of 76 respondents were included in the study, which employed the use
of Interviews and questionnaires which were admitted personally by the
researcher. The respondents were picked randomly across six selected districts
in Kitui County. The validity of the instruments was ascertained by checking
whether the questions were indeed measuring what they were supposed to
and was determined by colleagues and experts in research, while reliability
was determined using Pearson – moment co-relation co-efficient and
resubmitted to spearman rank co-relation co-efficient.
The study findings confirmed that performance contract appraisal had
a significant influence in the duty performance of provincial administration
officers. The respondents did indeed confirm that training, procedural justice,
goal setting and feedback in PCA influenced their duty performance. From the
study however, It was established that training on PCA had not been given
serious the attention it deserved. It also emerged that consultation during goal
setting was not up to the respondents expectations. The findings also
discovered that, the feedback system was not well executed. The study
therefore recommended adequate training on performance appraisal to all
officers irrespective of rank, comprehensive consultation during goal setting
and improvement on the feedback structures and promptness.
Quantitative data analysis was done using descriptive statistics where
percentages and mean values of the five point likert scale were generated. All
the respondents were assured of confidentiality and a permit was sought from
the national council for science and technology for the collection of the data.
A copy of the same was submitted to all the DC’s, DO’s, Chiefs and assistant
Chiefs selected for the proposed study from Kitui Central, Kitui East and
Kitui rural Constituency.