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Warranty

A Manufacturer Guarantee indicates that the manufacturer will repair an Item within a set amount of time after purchase. Manufacturer’s warranties cover manufacturing faults that occur within the set amount of time, This does not cover accidental damage of your Internet Tablet.

Delivery & Returns

Delivery:

Standard delivery: We'll deliver your order right to your door within 4 working days for just €5.99.

'Click & Collect':Have your order delivered to your local store – we have 22 locations nationwide – FREE of charge.

Returns:

At D.I.D Electrical we want our customers to be completely satisfied with their purchase from our online store, www.did.ie.

We recommend that before you place your order, you review our returns policy. We also recommend you inspect any goods you purchase from our online store as soon as you have received them to ensure you are completely satisfied with the goods, including that the goods match the description we have given you and that they are of acceptable quality.

When you purchase online or by phone you have a statutory right to return unopened goods (other than perishable or customised) up to 14 days after receiving your order: this is the cooling-off period (European Directive on Distance Selling). We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the unopened goods to us and we will organise a refund (excluding delivery cost). Any breakages or damages must be reported within 24 hours of delivery. Please include your order reference number and email help@did.ie or call our online team on 01 625 0255. If In the event that a manufacturing fault occurs within the warranty period, please inform us of this as soon as possible.

Recycling

For recycling information on small appliances, please see our WEEE recycling page for more information.