Sapphire Community Portal Help

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Availability of Information
Parents of students at South Western School District will have
access to student attendance grading and report card information via the Community
Portal.
Parents of students at the elementary level will have access to student
attendance and the report card. The website is:
https://swsd-parent.k12system.com/CommunityWebPortal/Welcome.cfm. Teachers generally update
grade information once a week.

Parent Login AccountsA Community Portal login account is comprised of a username, password and
security pin code. With a parent account, multiple students in the
same family may be "bundled" together under one login. Parent account
holders may also setup email notifications that signal when teachers
have posted grades and/or grades have fallen below a certain level.
(This feature is available under Account Info | Parent Preferences.).
To apply for an account, click on the "Community Portal Application and
Acceptable Use Policy Form" link on the Commuinity Portal login page.
A district keyword of "mustangs" is required to access the form.

Tips for applying for a Community Portal Account:

Turn OFF Pop-up Blockers when accessing the site

Make sure to PRINT the application, sign it, and turn it in to
your child's school office/fax in/or drop off at Admin Office

Only ONE application is needed per family

Write down you username and password and keep it in a safe place

Due to the high volume of applications, it is taking about one
week to process the applications

Once approved, your PIN number will be sent via email to the
address on the application from the sapphire portal.

Student Usernames and PasswordsStudents can create their own
account. They will do this in the 6th grade with their Guidance Counselors.

Add students to existing accounts
Parents can request access to additional students through the Community Portal.
For parents to request access:

1) Click either your name in the upper-left of the screen or on the 'Account' link on the bottom of the screen.
2) Under 'Parent Information' click on 'Request Access to New Students'
3) Fill in the name, grade level, and birthday of the students you wish to request access for.
4) Click the 'Submit Request' button.
5) When the request has been approved you will receive an email

Lost Username, Password, PINFor security reasons, the district will not disclose any account
information over the phone. If you lost or forgot your password, click
on the forgot your password link on the Community Portal login page.
If you lost your username or PIN please contact Shari Dusman at 717-632-2500 ext 20009 for assistances.

Compatibility
Sapphire Software is certified for use with many browsers. Sapphire's recommended browsers, in order, are:

Firefox 12

Google Chrome 19

Safari 5*

Internet Explorer 9

* Safari only partially supports colors and styles.

Other browsers and more recent versions of the specified browsers should work, but may create pages that look slightly different and some functionality may not be as expected. Sapphire cannot guarantee the functionality of browsers outside of Sapphire's recommended browsers and versions.

Note: Beta browsers will not be supported until after they are officially released and have been fully tested with Sapphire Products.

Note: Sapphire Products support both the stated browser versions above and the previous browser level.

Windows AntiVirus, Spyware and System PatchesWe strongly encourage all Windows users to keep their AntiVirus software
up-to-date and apply all security patches released by Microsoft. Note
that various Windows SpyWare programs are know to interfere with proper
web page display. Windows users should also consider running an anti-SpyWare
program such as AdAware or
Spybot on a regular basis. (Examples of SpyWare programs include
CometCursor, Cydor, Alexa, and Xupiter.) A free Anti-Virus software
package is available from AVG and may be
downloaded here.
Home users are also encouraged to stay abreast of Microsoft system
patches via Windows Update.

Browser Cookies & Pop-Up WindowsPlease note that in order for the Community Portal to function properly,
Cookies must be accepted for swsd.k12.pa.us via your web browser.
Sapphire may utilize pop-up windows to notify users of important
information and announcements. For this reason, please turn off any
pop-up blocking software you may use when you enter the website and turn
it back on after you log out. Sapphire never uses pop-ups for
advertisements.

The District has made every reasonable attempt to ensure that the district's web pages are educationally sound and do not contain links to any questionable material or anything that can be deemed in violation of the district electronic communications policy. The accuracy and quality of information cannot be guaranteed. The district will not be responsible for any information that may be lost, damaged, or unavailable due to technical or other difficulties.