Membership Details

Purchasing a Fightin' Phils Fan Club membership for yourself

In order to purchase a membership to Fightin' Phils Fan Club, you must complete the Fightin' Phils Fan Club order form at fightinphilsfanclub.com. You must provide complete and accurate information, including name, address, telephone number (e.g., home, work, mobile and fax), email address, valid payment card information and shipping address. The phillies.com Privacy Policy explains how such information may be collected and used. The email address used at purchase or activation will be your Fightin' Phils Fan Club member login. You must use or, for gifts, provide a unique email address and password for each membership purchased. The Philadelphia Phillies and/or MLB.com reserve the right to decline service to or terminate any account for suspicious activity or violation of the terms of this page or the phillies.com Terms of Use. All sales are final unless cancelled in accordance with the refund policy set forth below. For additional questions regarding membership, please contact us. The terms of purchase of a Fightin' Phils Fan Club membership control in the event of a conflict between these terms and the MLB.com Terms of Use.

Membership renewals

For your convenience, you have the option to have your Fightin' Phils Fan Club membership automatically renew at the previous year's regular full price. Your automatically renewed membership may come with premiums of equal or greater value to the items provided as premiums in the previous year, though the exact type of premium(s) provided may change from year to year. Fightin' Phils Fan Club will contact members whose memberships are subject to automatic renewal via email by the spring of the following season to notify them of pending renewal. MLB.com will refund the paid purchase price of an automatically renewed 2015 Fightin' Phils Fan Club membership if a refund request is received by contacting fightinphils@phillies.mlb.com within 10 days of your 2015 renewal date, which will be included in the email, sent to the email address associated with your account, notifying you of the renewal of your membership. There will be no returns, refunds or exchanges after this date.

AUTOMATICALLY RENEWING YOUR 2014 MEMBERSHIP

All Fightin' Phils Fan Club members who selected the automatic renewal option when originally purchasing their memberships and have not cancelled or purchased a new membership for 2015 will receive notification of the pending renewal in or around January 2015 and then automatically have their memberships renew approximately two weeks later. For information on refunds for automatically renewed 2015 memberships, please see above.

IF YOU PURCHASED A GIFT

Gift memberships cannot be automatically renewed from year to year.

2016 Membership Renewals

If you purchase a 2015 membership and elect to have that membership automatically renew, then your membership will automatically renew in or around February 2016, unless you contact us by Jan. 15, 2016, to opt to have the automatic renewal feature canceled. You will receive notification of the pending renewal in or around February 2016 and then automatically have your membership renew approximately two weeks later. If you do not cancel before the date set forth in your notification email, then your membership will automatically renew in or around February 2016, and will be subject to the refund policy set forth below.

Purchasing a Fightin' Phils Fan Club membership as a gift

We will contact your gift recipient via email to let him/her know that you have purchased a Fightin' Phils Fan Club membership on his/her behalf. Please be aware that the recipient will need to register for an MLB.com account and activate the membership using the link in the gift notification email in order to receive the Fightin' Phils Fan Club online benefits, so please be sure that the email address provided is correct.

If the intended recipient did not receive the email, please contact us.

Consistent with the MLB.com Privacy Policy, children under 13 are not eligible to register for a MLB.com account.

For Gift Recipients

YOU MUST ACTIVATE YOUR GIFT MEMBERSHIP TO RECEIVE THE BENEFITS OF YOUR FIGHTIN' PHILS FAN CLUB MEMBERSHIP. The email you receive when you are notified of your gift includes a special link and information on how to activate your membership online. You must click on that link and follow activation instructions.

NOTE: In order to receive the online benefits of your 2015 Fightin' Phils Fan Club gift membership, we recommend you activate your membership as soon as possible. You must activate by September 1, 2015. If you do not activate by such date, your gift Welcome Package will be sent to the address provided by the original gift purchaser at the end of the regular season.

All gift memberships purchased to the Fightin' Phils Fan Club must be activated online before you can receive your electronic ticket voucher for your complimentary tickets. The ticket voucher must be redeemed by September 1, 2015 to receive the tickets included with your gift membership.

Please note that addresses associated with certain internet service providers sometimes have difficulty receiving gift notification emails. The email may be in your spam folder. If you have not received the gift notification email, please contact us.

Your Fightin' Phils Fan Club membership card and welcome package

Membership cards and welcome packages will begin to be shipped in February 2015. Please allow four to six weeks for delivery. Neither the Philadelphia Phillies nor MLB.com are responsible for lost or stolen shipments. Any 2015 membership cards returned by the U.S. Postal Service will be held at MLB.com, 75 Ninth Ave., New York, NY 10011 until the conclusion of the 2015 Major League Baseball regular season and may be claimed by the applicable Fightin' Phils Fan Club member by providing proof of identification to MLB.com. Cards will not be replaced. For inquiries regarding Fightin' Phils Fan Club membership cards, please contact us.

Two complimentary tickets to a 2015 Phillies home game

Your electronic ticket voucher, redeemable only online at fightinphilsfanclub.com, is good for two (2) complimentary Pavilion Deck (301-310) or Terrace Deck (412-434) tickets for you and one guest at Citizens Bank Park for an eligible 2015 Phillies regular season home game. Must be redeemed online. Vouchers cannot be redeemed for cash; Tickets are not upgradable or exchangeable and cannot be resold.

Please note: The two complimentary tickets will not be included in the welcome package you receive in the mail. The ticket voucher will be sent to you electronically via email after single-game tickets have gone on sale in late February 2015. Please review the email for complete terms and conditions. The ticket voucher must be redeemed by September 1, 2015. Blackout dates include: April 6, May 8, 9, 10, 15, 16, 17, 29, 30, 31; June 2, 5, 6, 7, 19, 20, 21, 26, 27, 28; July 1, 2, 17, 18, 19, 31; August 1, 2, 18, 28, 29, 30; September 29, 30; October 1, 2, 3, 4, and such other dates as may be determined by the Phillies in its sole discretion and communicated to you via email or in the Fightin' Phils Fan Club members-only section on phillies.com.

$2 discount on tickets for Citizens Bank Park tour

Members of Fightin' Phils Fan Club will receive a $2 discount off the face value regular ticket price on a tour of Citizens Bank Park. Discounted rates are $8 for adults, $4 for children (3-14 years) and senior citizens. Information on purchasing tour tickets is posted on the Fightin' Phils Fan Club members-only section on phillies.com. Tour tickets must be redeemed by October 3, 2015.

Fightin' Phils Fan Club members will be invited to purchase tickets for up to two games at Citizens Bank Park during the 2015 season which will include early entrance to view batting practice from a designated location. Complete details and ticket purchase instructions will be emailed to members and/or posted on the Fightin' Phils Fan Club members-only section on phillies.com by March 31, 2015. Restrictions apply.

Opportunity to purchase tickets to Fightin' Phils Fan Club bus trip to an away game

Fightin' Phils Fan Club members will be invited to purchase tickets for a bus trip to a Phillies away game during the 2015 season. Participation is limited to Fightin' Phils Fan Club members and tickets will be available on a first-come, first-served basis. Complete details and ticket purchase instructions will be emailed to members and/or posted on the Fightin' Phils Fan Club members-only section on phillies.com by March 31, 2015. Restrictions apply.

Individual game ticket pre-sale opportunity

Members of Fightin' Phils Fan Club will have the opportunity, subject to ticket availability, to purchase 2015 individual game tickets prior to the general public during a ticket pre-sale. Complete pre-sale details and participation instructions will be emailed to members and/or posted on the Fightin' Phils Fan Club members-only section on phillies.com by February 19, 2015. Restrictions apply.

Fightin' Phils Fan Club Members-Only Section

Members of Fightin' Phils Fan Club will have access to special offers and content on the members-only section of phillies.com. You must have a valid Fightin' Phils Fan Club user name and password to log in. The email address used at purchase or activation will be your Fightin' Phils Fan Club member login.

Shop Discounts and Other Special Offers

MAJESTIC CLUBHOUSE STORE DISCOUNT

Your Fightin' Phils Fan Club Welcome Package includes a coupon for a one-time ten (10) percent discount to the Majestic Clubhouse Store at Citizens Bank Park (see coupon for details).

PHILLIES.COM ONLINE SHOP DISCOUNT AND SPECIAL OFFERS

Members can take ten (10) percent off a single eligible order at the phillies.com/Shop, the Official Online Shop of the Philadelphia Phillies. A one-time-use promotional code will be available to you through the Fightin' Phils Fan Club members-only section on phillies.com. The promotional code will be valid from January 1, 2015, through 11:59 p.m. ET on December 31, 2015. There is a limit of one use per customer/email address. Discount excludes baseball cards, video games, MLB.TV subscriptions and select items in Collectibles and Memorabilia. 2015 All-Star Game items, USMC apparel, Authentic Collection On-Field Caps, 2015 Cool Base Jerseys, Peanuts Figurines & Pin Sets, Under Armour, Fan Shop, MLB Equipment, Authentic Team Shops, MLB.TV subscriptions, Bobble of the Month, Dooney & Bourke, Tokens & Icons, Lionel trains, and Pandora items are excluded. The discount does not apply to gift cards, gift wrapping, taxes, shipping or handling. The discount will appear on eligible items in cart once the code is entered. This offer cannot be combined with other offers and is valid online only. This promotional offer may be modified or terminated at any time without notice.

ADDITIONAL OFFERS FOR MEMBERS

From time to time, members of Fightin' Phils Fan Club may receive special online shop offers that will be communicated via email and/or on the Fightin' Phils Fan Club members-only section on phillies.com. All offers will be available for a limited time and are subject to availability and any other terms and conditions included with the offer.

Additional offers for members

From time to time, members of Fightin' Phils Fan Club may receive special offers that will be communicated via email and/or on the Fightin' Phils Fan Club members-only section on phillies.com and/or through direct mail. All offers will be available for a limited time and are subject to availability and any other terms and conditions included with the offer.

Fightin' Phils Fan Club E-newsletter

The Fightin' Phils Fan Club e-newsletter allows members to access content and special offers available for Fightin' Phils Fan Club members. You must register for the e-newsletter with a valid email address and can opt out of the email at any time. Neither the Philadelphia Phillies nor MLB.com are responsible for invalid email addresses or emails that bounce or are filtered by email providers. Offers distributed via Fightin' Phils Fan Club e-newsletter may also be available for viewing on the Fightin' Phils Fan Club members-only section on phillies.com.

Refund Policy for Fightin' Phils Fan Club Membership

In order to provide the highest customer satisfaction possible, MLB.com will refund the paid purchase price of a Fightin' Phils Fan Club membership if a refund request is received at fightinphils@phillies.mlb.com within ten (10) days of your purchase date. Any request for refund or cancellation after that time is subject to the cancellation rules set forth above.

CONTACT US

If you have a problem with your Fightin' Phils Fan Club membership, please contact us by using one of the following methods: