Re: acdsee9.exe detected as trojan!!

Sorry for the inconvenience caused, but do understand McAfee is trying to protect your computer completely. If a program (or) a file (or) its recent updates carries any suspecious variants then defenitely McAfee would analyze them and clean/quarantine/delete them accordingly.

I have the same ACDSEE issue, and McAfee provides no help to solve it

I had the same problem, and I have reached the same conclusion that this is a false-positive virus identification. Like you, I have not received any help from McAfee. I spent hours diagnosing the issue including reinstalling ACDSEE9.exe. Then I spent a long time on the online chat with "Ashok TS" from McAfee. Ashok gave me an e-mail address to send the file, and he assured me that I would get a response. I sent the file 2 weeks ago, and I have received no response. Every time I want to use ACDSEE, I have to restore the quaranteened file and disable the virus protection.

Here is one of the messages from Ashok:

You can send emails directly to our automated systems at virus_research@avertlabs.com. If the automated system is unable to determine a threat exists then the issue will be escalated to McAfee analysts.

Ashok repeatedly asked me if there was anything else he could do to help me, but he offered zero help for the problem and he gave me false expectations that someone would look at the file and respond to me.