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Computer Running Slow - No Virus Found With Kasper

Andre Silva

Posted 15 July 2013 - 06:44 AM

Andre Silva

Member

Member

140 posts

Dear Experts,

I would like to request your help, please. My computer has been running slow, browsers often halting, and I am worried about malware. Kasper and MBAM have not found any infections. Could you please have a look at my log?

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CompCav

Posted 15 July 2013 - 09:40 AM

I am sorry but you have an illegal copy of Adobe products on your computer. This is a violation of our Terms of Use.

Go here to read Geekstogo Terms of Use and note in particular article 4 the items Illegal and Infringing of intellectual property rights (such as copyright and trademark rights).

The use of keygens means you have obtained your software illegally, and we will not help you. If you want help with installing any legal versions of software, we'd be happy to help you, but not with illegal copies. I will also warn you that the use of cracks/keygens is a very good way to infect your computer with malware, leading you to need our services in the malware forum.

Please remove all illegally obtained software from your computer if you want help from us.

Andre Silva

Posted 15 July 2013 - 11:01 AM

Andre Silva

Member

Topic Starter

Member

140 posts

Dear CompCav,

Thank you for your reply. Could you please inform me what Adobe product is not legit on my computer? It is a shared computer, and I don't use nor do I need any Adobe softwares, or any illegal software for that matter. I will gladly uninstall if you are willing to assist me.

Posted 15 July 2013 - 11:07 AM

Andre Silva

Posted 15 July 2013 - 11:47 AM

Andre Silva

Member

Topic Starter

Member

140 posts

Pardon my ignorance, CompCav, but I don't know how to find the Extras.txt file you have mentioned. Could you please elaborate? I will gladly send it to you as I want to make sure my computer is clean of any unwanted/illegal software.

Please let me know what I need to uninstall in order to be in agreement with all your terms. Once again, I thank you for your time and consideration. This computer is shared with a young sibling and I don't want to have anything that is not legal installed.

IMPORTANT I have noticed that there are signs of uTorrentP2P (Peer to Peer) File Sharing Program on your computer.

As long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur.

Once upon a time, P2P file sharing was fairly safe. This is no longer true. P2P programs form a direct conduit inside your computer, their security measures are easily circumvented, and malware writers are increasingly exploiting them to spread their wares on to your computer. If your P2P program is not configured correctly, your computer may also be sharing more files than you realize. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

If you need convincing, please read these short reports on the dangers of peer-2-peer programs and file sharing.

It is pretty much certain that if you continue to use P2P programs, you will get infected again.I would recommend that you uninstall uTorrent, however that choice is up to you. If you choose to remove this program, you can do so via Start > Control Panel > Add/Remove Programs.

If you wish to keep them, please do not use either of them until your computer is cleaned.

Step 3

Please reopen on your desktop by right clicking and selecting Run as administrator.

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Andre Silva

Posted 16 July 2013 - 06:09 PM

Andre Silva

Member

Topic Starter

Member

140 posts

Hello CompCav,

I have uninstalled all programs informed. Below are the logs as requested.

The reason for my contact is I felt my computer was running sluggish. No particular reason other than halting browsers (FireFox) and a few instances where Java requested to be installed again although the latest version was already installed. Since this is a shared computer, I feared malware and decided to contact you.