One Solution to Drive Your Clinical Communications

Your Success Starts With Secure Messaging

Secure Messaging

Integration Platform

Services

Data & Reporting

It takes more than a few basic features to transform your care team communications. At TigerText, we’ve pioneered a powerful combination of secure text messaging, product integrations, support services, and data-driven analytics to deliver a proven formula for your success, leading to:

“A 500-bed hospital loses over $4 million annually as a result of communication inefficiencies.”

-Journal of Healthcare Management

Best-In-Class Secure Messaging

The best technology products are the ones that employees love to use. At TigerText, we understand that adoption and engagement are critical to helping you achieve ROI and drive meaningful improvements in your organization.

By designing and delivering the industry’s most intuitive, feature-rich, easy-to-use, secure text messaging application that facilitates HIPAA compliance, we address a wide range of use cases and remove the friction from traditional clinical communications. Built with the simplicity of a consumer messaging app but with a flexible API, your care teams get the best of both worlds – a seamless user experience tailored to their preferences and workflows.

Advanced Integrations with Existing Systems

Quality care delivery requires teams to juggle information from numerous sources and systems. Through a series of strategic partnerships and years of experience, TigerText offers a wide range of integrations all configured to deliver real-time information in an actionable format. Popular integrations include:

Clinical information and alerts from the EHR

Nurse call systems

Scheduling software

Answering service

Paging service

Authentication (SAML)

Want a quick win? Make it easier for care teams to find each other faster. Our new Roles and Scheduling integrations do just that, even if you don’t know exactly who you’re looking for. It even shields phone numbers to protect employees’ privacy.

Expert Guidance at Every Stage

From Day 1, you’ll have TigerText experts there to guide you every step of the way. Our implementation specialists will ensure systems are set up and working, your staff is trained, and your deployment goes off without a hitch.

Once the implementation phase is complete, our Customer Success Management team works with you to identify new ways to streamline communication workflows and accelerate care delivery through quantitative measurement. And if there’s ever an issue, our Customer Support team is there 24/7 to resolve incidents and help prioritize, escalate, and track cases to closure.

Data To Monitor Your Progress

Nerd alert: Data gets us excited. That’s why we invested heavily in building sophisticated data tracking capabilities that let you monitor your organization’s app usage and benchmark it against the industry’s top performers.

With a direct correlation between adoption and productivity, our success managers will develop a comparative scorecard that allows you to identify opportunities for improvement by role and department to help maximize adoption, user engagement, and secure message volume.