TV Technical IssuesAs we become aware of technical problems originating from KQED, KQED Plus, or KQET, we will list them here.2015-02-27T00:44:08Zhttp://blogs.kqed.org/transmitterstatus/feed/atom/WordPressRed Danahttp://www.kqed.org/tv/http://blogs.kqed.org/transmitterstatus/?p=7072015-02-27T00:44:08Z2015-02-27T00:44:08ZWe are aware that Comcast/Xfinity is currently not transmitting KQED Plus in HD on channel 710. KQED Plus is airing in SD on channel 10. Comcast is also aware of the issue, and working on fixing it. Thank you for your patience.
]]>0Red Danahttp://www.kqed.org/tv/http://blogs.kqed.org/transmitterstatus/?p=7032015-02-18T04:23:23Z2015-02-18T04:23:23ZWe are aware that Comcast/Xfinity is currently not transmitting KQED Plus on channel 10, KQED V-Me on channel 191, or KQED Kids on channel 192. Comcast is also aware of the issue, and working on fixing it. Thank you for your patience.
]]>0Red Danahttp://www.kqed.org/tv/http://blogs.kqed.org/transmitterstatus/?p=6992015-01-13T00:58:47Z2015-01-13T00:58:47Z(includes all DT9, DT54 and DT25 channels, along with most paid signal providers)

We will be doing maintenance work in our Master Control area during the overnight hours of late Tues/early Wed 1/14. Work will begin shortly after midnight early Wednesday, and should be done in 2-3 hours, perhaps sooner.

This will result in all of our Over The Air (OTA) signals being down, which will also affect those paid signal providers who use OTA as their source. If you get your signal from a paid provider other than Comcast, they will restore your signal once we’re back on the air. Many Over The Air (OTA) receivers will also re-acquire the signal on their own once the signals return, but some OTA viewers may need to do a rescan in order to reestablish a link.

Most Comcast channels will continue to transmit during the work. The exception will be KQED Plus (Comcast 10/710 most areas), which will go dark during the work, and be restored along with the OTA signals.

]]>0Red Danahttp://www.kqed.org/tv/http://blogs.kqed.org/transmitterstatus/?p=6952014-12-16T19:58:07Z2014-12-16T19:58:07Z(this includes all DT9, DT54 and DT25 channels, along with all paid services)

We will be doing upgrade and maintenance work in our Master Control area during the overnight hours of late Thurs/early Fri 12/19. Work will begin shortly after midnight early Friday, which may last until 6am, though we hope to finish earlier.

This will result in all of our TV channels being off the air via all delivery methods. If you get your signal from a paid provider (cable, satellite, etc.) they will restore your signal once we’re back on the air. Many Over The Air (OTA) receivers will also re-acquire the signal on their own once the signals return, but some OTA viewers may need to do a rescan in order to reestablish a link.

Assuming that the weather and road conditions permit, we plan to do a bit of maintenance on our KQEH transmitter the morning of Friday 12/05… hopefully 10am-11am-ish, but could be a bit later.

Most of the work should not affect the outgoing signal, but there will need to be a cable swap at some point which will take the signal down for only a few minutes.

Most receivers will recover from such a short outage with no problem, and will re-acquire the signal as soon as it returns. A few Over The Air viewers may need to do a rescan.

]]>0Red Danahttp://www.kqed.org/tv/http://blogs.kqed.org/transmitterstatus/?p=6872014-11-03T18:14:04Z2014-11-03T18:14:04ZAnother station needs to do maintenance on its equipment on the tower on Monument Peak, requiring that we switch our DT54 Over the Air signal from the main antenna to the auxiliary when the work starts, then back to the main antenna at the conclusion. These switches should cause momentary outages only, and most receivers should have no trouble picking up the signal again each time it returns.
]]>0Red Danahttp://www.kqed.org/tv/http://blogs.kqed.org/transmitterstatus/?p=6822014-10-15T18:22:58Z2014-10-15T18:19:44ZUPDATE: This problem has been resolved, and the OTA signal for the DT54 channels restored.

(DT54.1 through 54.5)
KQED Plus’ Over the Air transmission is currently off air via our KQEH transmitter on Monument Peak northeast of San Jose. Technicians are working on the problem. No current estimate regarding how long this will exist. We apologize for any inconvenience.

]]>0Red Danahttp://www.kqed.org/tv/http://blogs.kqed.org/transmitterstatus/?p=6752014-08-27T16:58:09Z2014-08-27T16:58:09ZWe are aware of the break-up issues for our DT25 Over the Air signal in the Monterey/Salinas area. This will also affect viewers of any cable or satellite signal provider using that transmitter as their source. Engineers are working on the problem.
]]>0Red Danahttp://www.kqed.org/tv/http://blogs.kqed.org/transmitterstatus/?p=6712014-08-27T03:21:54Z2014-08-27T03:21:54Z(Affects several San Francisco TV & Radio stations, including KQED 9.1, 9.2 & 9.3)

During the week of August 25, Monday through Friday, between 9am and 4pm, several TV and radio stations will be switching to their Auxiliary antennas. This is being done so that the tower crew can perform routine maintenance on the regular TV and radio antennas at the top of the tower.

This may affect over the air reception for viewers at the outer reaches of the various station signals. Work should be concluded by late afternoon Friday 8/29. Those viewers who are affected may want to do a rescan once the work is completed.

]]>0Red Danahttp://www.kqed.org/tv/http://blogs.kqed.org/transmitterstatus/?p=6672014-08-03T19:59:43Z2014-08-03T19:59:43Z(DT25.1, 25.2, 25.3)
KQET DT25 was off the air for a portion of Sunday morning, due to the transmitter taking a power hit. The signal has been restored.

Most receivers should have re-acquired our signal once it returned, but a few Over the Air viewers may need to do a rescan in order to restore the signal to their systems.