OK - love my Kindle 2. It is a huge step up for me from K1 - with one HUGE exception.

I want my family back! Using the well-documented (thanks mobileread!) hack to change the screensaver images I carefully formatted about 30 family pictures and used them as my screensaver. I loved seeing different photos of my wife, son, etc. staring back at me from the desktop when my Kindle was just sitting there.

I just looked up and Agatha Christie is staring at me. Is she smiling? Or plotting something sinister? Why can't she leave me alone!!!

And after the first time I got the idea that I "slide and release the power switch to wake" - why does it keep telling me that...

Someone - please figure out how I can see my wife instead of Charlotte Bronte (although she is kinda cute...)

For what it's worth, I'm having the same problem on my Kindle 2: alt-shift-zero doesn't seem to do anything on the Kindle 2, at least not on mine. I sent Amazon a support request about it a day and a half ago, no answer yet.

I'm also having trouble getting images onto it, period. Copying them over, fine. Alt-Z to compile them into a "book" on the home page, fine. Open the book -- not so fine. Most of the time, it looks like nothing happens, the screen never redraws with the image. Although I have figured out that if I hit "f" for full-screen twice, the redraw works. But then I have to hit "f" twice for each page, to show it. I tried it with GIFs and JPGs, both of them exported from Irfanview, same result. I got an even worse result with BMPs exported from Irfanview, the Kindle insisted there were no recognizable image files in the directory.

If you try to use Alt-F, or type 1 inside the image viewer, you have to restart the device for the Image Viewer to function again. To restart properly, go to Home, Settings, Menu, Restart the device.

Regarding Amazon is taking forever to answer your question, I understand customer service is at a bind as well because Image Viewer is not really not on the feature list. I understand K1 users are having a lot of fun with the previous Image Viewer but Amazon really never pushes the Image Viewer.

The supported images format inside image viewer is just jpg, png, or gif

I emailed Amazon customer support about this, and after a couple of days, they got around to misunderstanding my question and sent me the following unhelpful response:

"Thank you for writing Amazon.com Kindle support.

"Adding your own customer screen savers would be considered an alteration and would void your warranty. The Kindle limited warranty applies only to hardware components of the Device that are not subject to accident, misuse, neglect, fire or other external causes, unauthorized use, alterations or repair, or commercial use.

"I hope you found this information helpful. Our goal is to help you get the most out of your Kindle experience. If you need further assistance, please contact customer support at 1-866-321-8851.

Hello, i've been using my Kindle 2 and would like to put my own screensavers on it. Before you respond saying this "would be considered an alteration and would void your warranty", please answer why this is not a possibility?

Whenever I show my Kindle 2 to a friend or colleague, first I have to explain why there's an ugly picture on the front - "hold on, I just have to wake it up, yeah it's bizarre these pictures just show up, yeah it's pretty ugly, just a couple more seconds and I can show you, ok here we are..." - it ruins the whole experience. I've stopped showing people my Kindle.

Plus it is a dis-satisfier whenever I pick up my Kindle, having to look at a picture I don't like and wait for it to disappear, rather than a picture I have selected and enjoy looking at that starts my Kindle experience off positively.

In reading online forums, this is a meaningful enjoyment issue for many Kindle users, and is something that is straightforward to fix in the software. Please forward this request to Jeff Bezos so he can prioritize it based on the user experience and the initial un-enjoyment this feature creates every time I pick up my Kindle 2.