General

Loosing connection when switching Windows Users

Hello all,

We have a remote computer running Windows 10 and with 3 users created.

One of the users is a standard Windows account and the other 2 are Administrator accounts.

We connect to the Standard account and try to switch to one of the administrator accounts, but when we do so, we lose connection to Teamviewer. And the only way to get it back, is if there is someone physically on the other end to log back into the standard account.

We believe we have set Teamviewer to run as a service, but this still happens. Any idea?