Comments for Elegant Saeco Coffee Maker With Ceramic Carafe

After reading all your comments, I'd say "Geez, what a bunch of winers" ... "or wieners" ... except that you are all absolutely right.

When the thumb lever broke, I took apart the lid and studied it for about 15 seconds. It was basically flat plastic. I looked in the garage for a piece of flat aluminum, and carefully cut it into the same shape.

Now, 5 years later, when the cheap plastic valve that the thumb lever actuates broke in half, I again opened the lid and studied the cheap (but yet more complex) plastic valve. I was able to rummage through the garage, find a sturdy piece of flat plastic (all my aluminum has been recycled) and rivit the 2 halves back together.

They don't sell parts because there is a cost to them to inventory them. The American way is to throw it away and buy a new one made in China. That is what they want you to do. Just don't buy Saeco, or any of their other brand names. Don't buy Maytag Amana either. I've had enough bad experiences with them to last a lifetime.

Apr 08, 2015Rating

there will be lots of excited people todayby: jean

I just saw today's post and how nice he didn't go on Craig's list to sell his intact-working Venus..
I originally was going to give mine away to a nice couple in Indiana as the top broke suddenly but after reading someone's comment
one day as how they would brew the coffee without the lid
so I started doing that and after it brewed I could put the top on it and pour. So that's how I have been doing.
It does make a fabulous pot and I hope Indiana understands.

Apr 08, 2015Rating

starbucks venusby: Anonymous

Hey all!
I have a complete Starbucks Venus coffee maker I was just going to post on Craigslist-I see people are needed all kinds of parts etc. This is a complete working coffee pot (I am by myself and just went with a Starbucks single cup brewer), I loved this coffee pot and would love to see someone adopt it-lol
Please email me clsnospam@hotmail.com
I am located Georgia

Feb 05, 2015Rating

there is still hopeby: Grisel

Hello, like all of you love, y also love this coffee maker and after enjoying it for a few years of joy, my lid broke as expected even though I was extremely careful. Ever since then I hang on to the rest of my coffee maker hoping that one day I was going to find the replacement lid. And finally about a year ago I just let her go and give it to the GoOdwill thinking that somebody was going to find whatever spare part they needed for theirs.

Yesterday Strike of luck happened and I found a hole coffee maker functioning. A exact replica of the one I had and love. The best part of all: the lid is intact :)

....so keep your eyes open everywhere!!

***of course I clean the thing like if there was not tomorrow vinegar bleach and so many water rinses and now it runs like new

Jan 30, 2015Rating

Need white carafe with or without lidby: sasugac

I see that many of you here have a problem with your lid.
If you are unable to find one, would you be willing to sell me the carafe?
I am looking for a white plain carafe only.

You can contact me at sasugac@aol.com

Thanks!!!!

Jan 30, 2015Rating

Looking for carafe with or without lid. by: sasugac

Hi, I see that most people here have problem with their lids. If you are unable to find one, would you be willing to sell me your carafe?

I just had the exact same experience as the last person to comment where the thumb pouring mechanism on the lid snapped off. The Saeco thermal carafe number is TDCMC1000, and while I thought I found a whole carafe available for $69 it apparently is no longer available. I too originally purchased mine from Starbucks, but mine is the plain white without the gold COFFEE written on it. Same carafe and parts though. Any help would be appreciated.

Jan 06, 2015Rating

Need replacement lid for carafeby: Anonymous

This is my 3rd Saeco coffee maker...still fav the mod carafe with COFFEE spelled on it!...handle on lid cracked off...anyone have an extra top? Saeco no longer makes replacement parts for the Venus model from Starbucks...

Jan 02, 2015Rating

Saeco ceramic potby: jean

I lost my comments....

I commented this AM and have now decided I would like to
"pay it forward" and donate parts of the machine...

Someone needed a carafe as their cracked but my lid broke this AM

Also someone had commented that they needed a basket and they can have that if they contact me. There was no e-mail address for me to do that.

My address is jmosher@cbpp.com ....

Jan 02, 2015Rating

lid for the Venus Ceramic Pot made by Saecoby: jean

Happy to find this site although by the comments it sounds like it will be a lost cause. I too have a lid problem as it overflowed this AM about 3 X... I kept thinking that something was blocked and would clean and clean and of course, to no avail.
I had to just pitch it as it is pretty and makes good coffee.
I think a spring in mine split and I was able to put it back but obviously that didn't work.
I have e-mailed Saeco as probably others have and I will wait to see what they have to say.

Thanks for all the comments...very helpful

We all obviously love coffee... I also have a Techniform Moccamaster that is an incredible pot that makes "hot" coffee and brews in less than 6 minutes... but I like to change off.

Hi, does anybody have a spare carafe? Mine is broken on the outside. Please email me at uri124ch@gmail.com. Thank you so much, Daniella

Nov 14, 2014Rating

...from previous post, 11/6/10by: Baruboy

Don't landfill the lid...
by: Baruboy

Great coffee maker, same problem...lever broke. I just used a short thick blade [with styish porcelain handle] butter knife, and slid it in over inner piece and it works fine...a longer, sturdier, for one hand,one thumb operation...It would be a shame to trash the whole coffee maker that works fine due to a minor setback. Peace with Coffee!
Update 11/14/14...ended up separating lid and removing broken lever piece and small rubber gasket designed to retain heat in carafe then cleaning interior about a year ago...any loss of heat to carafe is minuscule ...works fine.

Nov 14, 2014Rating

Need saeco xxcx carafe (white if possible)by: cegaalema

Hi, I saw a recent post that someone might have an older XXCX Saeco carafe for sale? Please contact me if so at cegaalema@aol.com Just dropped ours this morning and both lid and carafe are damaged now : (

Nov 14, 2014Rating

Need saeco xxcx carafe (white if possible)by: cegaalema

Hi, I saw a recent post that someone might have an older XXCX Saeco carafe for sale? Please contact me if so at cegaalema@aol.com Just dropped ours this morning and both lid and carafe are damaged now : (

Oct 24, 2014Rating

Saeco coffee potby: Anonymous

I have the carafe and lid. I only used this machine a few times. Then it started leaking coffee I think the lid is defective. But the carafe is in perfect condition. If your interested please let me know.

Oct 24, 2014Rating

Saeco coffee potby: Anonymous

I have the carafe and lid. I only used this machine a few times. Then it started leaking coffee I think the lid is defective. But the carafe is in perfect condition. If your interested please let me know.

Oct 15, 2014Rating

Replacement lid neededby: Anonymous

Great machine - have used it for many years, but now I need a lid. The thumb lever broke off. Please help me contact somewhere that I can purchase the lid to the Venus XXCX. smulgrew1962@yahoo.com

Aug 25, 2014Rating

PLEASE HELP....by: tbc

Help... We need a replacement lid now too..if anyone has a lid they would like to part with please contact us---
tbcedwards@shaw.ca...thank you...we need our java!

Jun 20, 2014Rating

This POSby: Rex

I have enjoyed my Saeco coffeemaker till...the carafe just Split with several cracks and luckily the factory replaced it ....now the Lid Lever broke 2 weeks ago and cant find one anywhere in the country....so this POS is heading to the garbage.....If your looking for replacement parts check my garbage can in Scottsdale, Az

May 18, 2014Rating

SAECO XXCXby: bryan

I HAVE THIS MACHINE FOR SALE FOR $60 COMPLETE FOR ANYONE LOOKING. CONTACT ME AT BRYANMCCLIMANS@HOTMAIL.COM

Apr 22, 2014Rating

Desperately looking for a replacement by: Anonymous

I had bought this Venus xxcx model back in 2006 @ Starbucks & still in the box, haven't open it since I bought it. When I'm ready to use it, by my surprise, it's missing the "removable coffee filter basket" & been looking for a replacement which I can't find. A simple part that is missing I can't locate.

Apr 22, 2014Rating

Desperately looking for a replacement by: Anonymous

I had bought this Venus xxcx model back in 2006 @ Starbucks & still in the box, haven't open it since I bought it. When I'm ready to use it, by my surprise, it's missing the "removable coffee filter basket" & been looking for a replacement which I can't find. A simple part that is missing I can't locate.

May 28, 2013Rating

Lid Leverby: Rick

Yep, lid lever snapped off this morning to our dismay. My wife and I were evidently luckier than most as we've enjoyed ours for four or five years. Handy to know that there's no point in trying to find a replacement lid. May try to jerry-rig something like others have done. Guess it's on us! We were collectively stupid enough to accept the turning of our entire manufacturing base over to China. What could possibly have gone wrong?

May 15, 2013Rating

Saeco Venusby: Andi

Best coffee maker I own. I have hAd it for along time. Got it at Starbucks for $125. Best money spent. I bought a Keurig 3 yrs ago. Spent $200. Only use on holidays. Took my Saeco to a memorial for serving and set up the Kuerig at home. It lasted one day and lost power. I am looking for another Venus model for a backup. I am going to contact Starbucks and see if they can find me one. Have to have one. Never a problem. Just make sure the lid is one properly, and caffe is empty when making a pot. Love it!!

Apr 05, 2013Rating

Venus XXCX Caraffe Lidby: eL EXIGENTE

Iown a Venus xxcx and the same thing happened tom mine. It overflows if you forget to absolutely empty the caraffel Has any one been able to disassemble the lid to fix the broken thumb lever?
Because of the SS interior and mechanism of the coffee it is a great value.

Mar 16, 2013Rating

Lid Design Defectby: John

Makes great coffee, but like others here I find the lid has a defect which on occasion and without warning allows hot coffee to overflow from the lid all over the counter. I have taken great care to make sure that everything is assembled properly, but still the problem arises unexpectedly and seemingly without reason. Burned myself today, so that's the last straw. Time to search for a coffee maker that also makes great coffee, but won't hurt me in the process.

Mar 11, 2013Rating

replacement lid or carafeby: Anonymous

my lid of carafe was cracked, can you please contact me on mila.foglova@seznam.cz I need replace lid or whole carafe please
Thank you, Have a blessed day Mila

Feb 09, 2013Rating

I need just the carafe and lidby: Anonymous

My lid and carafe are cracked...willing to purchase just the carafe and lid...please contact me at m.clabaugh@hotmail.com

Thanks!

Matt

Feb 03, 2013Rating

I need just the carafeby: Anonymous

My lid is fine but my carafe has cracked...willing to purchase just the carafe...please contact me at piperandally@shaw.ca

Thanks!

Nov 13, 2012Rating

No longer availableby: Anonymous

This coffee maker is no longer manufactured. It was a great coffee maker. I wish they would produce replacement brewers, carafes, and lids.

Nov 12, 2012Rating

Does Starbucks still sell these?by: Anonymous

How about buying a brand new one from Starbucks, taking the lid from it, then returning it with your broken lid? That sounds even right? Since there is no other way to get a legit replacement. I'd say they deserve it.

Nov 12, 2012Rating

Does Starbucks still sell these?by: Anonymous

How about buying a brand new one from Starbucks, taking the lid from it, then returning it with your broken lid? That sounds even right? Since there is no other way to get a legit replacement. I'd say they deserve it.

Oct 25, 2012Rating

Mine broke tooby: Anonymous

Ugh....right in the middle of entertaining the thumb lever broke!
Had to pour all the coffee out into a pitcher.
Really liked the coffee maker otherwise.
I looked at the whirlpool replacement part. Has anyone tested it to see if it actually fits the Saeco?

I have had my Saeco coffee maker for two years....the tab on the lid broke about a year ago. We have wedged an oyster shucker in the slot- very classy!!! My mom has the same coffee maker bought at the same time and her lid broke just last week. Obviously, based upon all these posts, this is a defect in the design.
Off to buy a new coffee maker...

Apr 02, 2012Rating

I'll buy your new carafe!by: Anonymous

My lid broke too. How can I contact you?

Mar 15, 2012Rating

brewer running continuously-doesn't finishby: Anonymous

We have had our XXDCX for 5 years and even bought an extra caraf for my wifes decaf. Never a problem and it brewed the best coffee. But now, it is continuosly brewing without finishing and not emptying the water completely. I have descaled it but to no avail. Help, we love this coffee maker. They are available online now for $61 so I may have to buy the whole thing...anyone want a new caraf?

Jan 18, 2012Rating

Add ours to the pile!by: Anonymous

YUUUUUUPPPP! The thumb lever broke on ours as well. I have a corn cob holder shoved in ours to open the spout.

Has anyone sent this link to Saeco? They should see these comments.

Jan 16, 2012Rating

Saeco Venus Coffee Potby: Anonymous

I also have the Venus XXCX; sitting on the counter, broken. It has often overflowed on the counter several times and the thumb lever broke off after less than 6 months of use...worst coffee pot I ever owned - doesn't even keep the coffee very warm.

Oct 16, 2011Rating

Linked Lid Not Rightby: Anonymous

The linked carafe lid in the comment right below mine isn't a Saeco carafe lid. It's black and made by Whirlpool, and doesn't seem to have a spout. I'm not ordering something I can tell isn't right!

I'm sad to see so many others have had the same problem with their Saeco Venus. We've got a saxophone reed jammed into ours, which keeps it forced open. I guess that's going to be a permanent solution until we can find another coffee pot we love.

Oct 12, 2011Rating

Replacement Lid Saeco Venusby: Anonymous

Same situation with the broken "thumb release" for the thermal lid. It is available (back ordered but they can probably get it) from
http://www.appliancepartspros.com/Appliance-Parts/whirlpool-lid--thermal-carafe--onyx-black--item-number-ap4951335.aspx

Aug 25, 2011Rating

ANOTHER broken lid lever. Giving up.by: Anonymous

I do love this coffee maker, but the lever on mine broke too!! I've been thinking of buying another, but looking at all these posts I think I'll go with something else. I had thought it was just some kind of missuse by me... Oh well.

Jun 28, 2011Rating

broken lidby: Anonymous

Our lid broke only after 6 month of regular use but began having problems after the first brew. Unless we carefully clean the lid after each use the coffee overflows and goes all over the counter. It was a wedding gift so we felt obligated to use it. Its been a total peice of crap compared to the Mr. Coffee I had for 15 years with not a single problem. I wish we hadn't gotten rid of it for the new shiny Saeco that has been a total problem.

Apr 08, 2011Rating

MY LID BROKE TOO!by: Anonymous

Ok, so I see I am not the only one who is searching for a replacement lid for my venus.. I really liked this coffee pot too. Had it for a year and a half and now the lever on top broke. I am going to have to try rigging up the butter knife idea someone gave and stop searching the internet..

Mar 18, 2011Rating

No replacement lids availableby: Anonymous

UGH!! I have had my Saeco for about 3 years but for almost a year I wasn't using it since it was in storage. The lever on my lid snapped off today and after an extensive search for a new lid, I discovered that they don't exist!! I can't even find the carafe. I got my coffee make as a gist but I know at the time it was $125 at Starbucks. I previously had a Krups which was ok but for the price of the Saeco and the quality of the REST of the machine, I expected better. From reading the comments though, it seems as if mine actually lasted a long time compared to some others. It's a bit unaccepatable since it is such a nice item otherwise and pretty pricey for certain parts on it to be so cheap. Wouldn't buy another one.

Jan 08, 2011Rating

Beautiful Coffee Maker with a problemby: J. Jeffery

love, our Saeco Venus coffee maker and have had it a year and a half. Now the top is broken, I have tried to search the internet and numerous phone calls but SOS, numerous recomendations but no one has it. I have snaped the top apart to clean it, it is a easy process. The Rubber O Ring at the bottom of the cap is the first thing removed, then pull the button and spring from the top out, turning it slightly as it comes out. the rest is just snaping it apart with a screw driver. Remove the contents that releases the coffee. (4 parts,, the rest of the thumb control, release, a spring and vacuum valve.)If you decide to do this you will also find the the inner release part that connects to the finger lever has cracks, and has warped as well. this would have cause you to push harder to get the wonderful contents within, which causes it to break. Reasembled the cap and it works fine. "Remember if you do this", there is nothing that will stop it from pouring out when you tip to pour, also I find its an eye sore if the carafe handle is pointed out when its in the coffee maker. Hope this will help. I myself love the looks of the Venus and hopefully Saeco will restore the faith we have in them to provide a good product with parts availibity. Until then maybe they will hear our cry and make new tops avaiable.

Nov 26, 2010Rating

Don't buy Saecoby: Anonymous

Ditto. My lid broke after about 6 months normal use. After seeing all these posts, I will not waste my time with trying to buy a replacement lid, will pass info to all friends in the market for a coffeemaker, and will go to another company for my replacement.

Nov 16, 2010Rating

Lidby: Anonymous

I bought mine from Starbucks for my mom as a Christmas gift and that lid button has recently broke after about two years of regular use. We press the center button and coffee can drizzle out of it. I've been looking everywhere for replacement lids and customer service is no help! I really wish someone would sell the lid separately. No luck yet but if I find a way I will post it.

Nov 06, 2010Rating

Don't landfill the lid...by: Baruboy

Great coffee maker, same problem...lever broke. I just used a short thick blade [with styish porcelain handle] butter knife, and slid it in over inner piece and it works fine...a longer, sturdier, for one hand,one thumb operation...It would be a shame to trash the whole coffee maker that works fine due to a minor setback. Peace with Coffee!

Sep 23, 2010Rating

Carafe Lidby: Anonymous

The lever on my carafe broke, too. I will go back to my Mr. Coffee rather than spend $60 plus for a new carafe. It seems that if and when you finally get through to customer service, the lid by itself is not for sale. What a surprise, right? Do not purchase this item unless you want to spend lots of $$$ for something that will last less than one year.

Jul 17, 2010Rating

Great Machine, but lid brokeby: Anonymous

Hi, I really love this coffee maker. It makes great coffee and the carafe keeps it hot for hours. However, the lever on the lid broke after about 9 months of regular use. I am not hard on it, but the lever is plastic and it cracked, breaking at the stress point. I am hoping to find a replacement, but the only one I found on the web was the entire carafe for about $60. I wish that the company would just offer replacement lids, I would be happy to purchase another one.

Jun 12, 2010Rating

Broken lidby: Anonymous

Love the coffee maker BUT the lid to the carafe broke, cannot find a replacement and pouring from carafe without lid, forget it! Would buy again if the improve lid or offer replacement lids as an accessory to purchase. If anyone has success with finding lid please post. Thank You!

I agree with the other posts. Very hard to use, spills coffee everywhere, lid boke after 9 mo normal use, little to no customer service.
Will never buy another product from this company.

Feb 17, 2010Rating

Crapby: Anonymous

The lid is defective. I spent over 200 dollars on it and have ruined my rugs and coffee leaks everywhere. Don't waste your money! I also bought mine at Starbucks. Crappy product!

Feb 12, 2010Rating

lid problemsby: Anonymous

I also purchased mine at Starbucks and there is a design defect in the lid which causes coffee to spill everywhere.

Jan 19, 2010Rating

Doesn't recommend saecoby: Anonymous

I purchased this from Starbucks.
The lid broke about 6 months after I purchased.
I was not able to pour the coffee with the lid on which lead to lots of messes on my counters.
I tried calling Cust service and was on hold for much to long.
I don't recommend this. ALso difficult to clean.
Hope this helps!