Quality Safety Environment

Client satisfaction and respect for the environment are central to what we do …

A holder of ISO 9001 since 2006 and the Environment, Energy labels since 2014, La Réunion Roland Garros airport is engaged in a continuous drive to improve the quality of its services, the level of customer satisfaction, environmental protection and energy management.

This commitment is reflected in the ambitious Quality Safety Environment policy adopted by La Réunion Roland Garros airport and the fact that it provides the resources necessary to achieve its objectives.

Reducing the environmental impact and the strategic priorities of the Roland Garros airport

The control and reduction of environmental impacts from operations and other airport activities are part of the main strategic lines of Roland Garros Airport , as well as infrastructure development , economic performance, the elevation of the skills of its staff and improving customer satisfaction.

This priority has been given since the incorporation Airport Roland Garros Reunion, awarded in 2011 for airport concession. An environmental assessment of all facilities was completed in 2011 and 2012, as well as a carbon footprint , while the airport company enacted a by Environment service. Priority was first given to regulatory compliance in a context marked by the strengthening of the requirements resulting from the Grenelle Environment Forum. The diagnosis on the other hand used to develop an action plan for the rational management of waste, control of energy and water consumption and control of aqueous and atmospheric emissions , prevention of pollution , control of noise in collaboration with the DGAC and the protection of fauna and flora.

In 2013 was established a Airport Environment Committee , dialogue space for integrating environmental project to all stakeholders of the platform. The Airport Company also uses this space to inform customers of changes which might occur hosted on the platform in environmental management.

The sorting out of operational waste

Of the 200 tons of waste produced annually by Reunion Island's airport Roland Garros 140 tons are potentially recyclable. Given this situation, the airport company has decided to set up a sorting device throughout the platform displaying an ambition: In five years, no more recyclable waste from the airport will not be disposed off.

The public support is the first step to achieve this: much of the waste from the airport is in fact collected in the public areas of the passenger terminal and the percentage of recyclable plastic packaging is relatively high.

To help you make the right move,download our sorting instructions here.

Control of energy consumption

Roland Garros Airport launched in 2014 an action plan for energy efficiency , based on an energy performance audit in 2013. The first actions focused on the management of the air conditioning of buildings and introduction of more energy efficient lighting. They helped in a year , reduce the consumption of 6% of the passenger terminal . The agreement signed this March 26, 2015 with EDF should boost this plan that incorporates more than one hundred shares.

Release control

After the rehabilitation of the treatment and disposal system of rainwater airside several projects to modernize and increase the capacity of these networks, landside , are underway. Ultimately, the sewage treatment plant Roland Garros Airport should secondly be linked with the Grand Prado. A series of campaigns to measure the air quality throughout the airport platform in 2013 and 2014 has finally demonstrated the excellent quality of the ambient air, with the exception of the area closer to the road, exposed to emissions from automobile traffic.

Protection of the fauna and the flora

During September , 2012, the work has to propose an alternative habitat for bat population of the species protected "small mastiff ", which was housed in the inner joints of the passenger terminal and caused odors . When enlargement site and building tracks , which is essentially place at night in 2013 , particular attention has been paid to the lighting to minimize light pollution (lighting directed down to not cause stranding petrels ) . The presence of herons and moorhens in the mouth of the Rainy River , classified as Natural Area of ​​Ecological Interest , Fauna and Flora ( SSSI ) , on the other hand has been taken into account when designing the new network processing and disposal of rainwater on the slopes, operational since late 2013.

Certifications

The Reunion Island Roland Garros Airport received in November 2014 certifications to ISO 14001 (environmental management) and ISO 50001 (energy management), issued by AFNOR to the term an audit. It was the first French- and one of the first companies Reunion airport - get ISO 50001 certification. Both certifications complement to the ISO 9001 (quality management), obtained in 2006 and renewed at the end of that audit. With the Safety Management System, approved by the Civil Aviation, the three ISO standards are the Integrated Management System from the airport, which facilitates the simultaneous management of multiple management domains. These two new certifications bring him a method, based on tools and performance indicators that will help prioritize the actions to be taken in the coming years in the areas of energy and the environment. They are valid for three years and will be subject to an annual renewal audit.