Issue credit to waive unpaid charges - this credit should be used when you are waiving a fee and do not want any income or expense transactions to show on the property's books for the transaction. This is often the choice used when waiving late fees.

Issue credit in exchange for goods or services or to write-off unpaid charges - this credit should be used if a tenant does work in exchange for a credit on any type of fee. This credit will show an income transaction offset (or zeroed out) by an expense transaction on the books of the association.

Issue credit for payments previously deposited - this credit should be used to represent a payment made by an owner that is already represented in your bank balance. For example, when you're just starting with Buildium, use this credit action to represent any deposits or money held that is included in your opening bank balances.

Enter a detailed memo.

In the Apply credit to balances section, enter the account type the credit will apply to. For example: If you're giving them a credit on late fees, the account type would be late fee income.