Disconnecting at the same time every night

Beginning last Friday, my modem/router disconnected at about 8:30 pm and even after turning the unit off and on, it failed to connect to the interenet. This has happened every night for a week. Before then, no problems.

I changed my Belkin 300 over to a Belkin 600 but the problem persists.

We would like to look into it further as there's no evident fault on the copper network.

Since it keeps on happening around 8PM onward, we would like to arrange a call from our Tech team today between 8PM - 9PM if you are available. Please shoot me a PM with the best number to contact you.