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How does Resolver work?

Free forever

Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.

Know your rights

There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

Get your voice heard

You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Here's what some of our 3,290,675 users had to say

Made the process of complaining about a restaurant chain stress free. And we got it resolved.
Rachel Y
via facebook

This is such an awesome tool . I was having no luck trying to sort out a refund as I was overcharged in a well known restaurant. After weeks of waiting for a manager from the restaurant to get back to me I was just about to cut my losses when I stumbled upon Resolver, I aired my concerns via their complaints log and within 48 hours my refund was confirmed with a written apology. So thanks to Resolver. I truly appreciate your service and support.
Lisa H
via facebook

Thank you to Resolver for helping us with an issue we had regarding a restaurant chain. I'd tried contacting them directly but their website kept crashing. I thought about emailing them and then I found Resolver which made it easier to deal with. Thanks again
Faye T
via facebook

I ordered a curry through Just Eat with my local takeaway, but the Prawn Pathia was not delivered. I raised the issue through resolver and within 2 days I have a refund and a gesture of goodwill. Very impressed with the resolver service, 5 stars!
Michael S
via email

I can't thank resolver enough. Twice I have had calls from Chief Executives offices to resolve issues. It would never been escalated so quickly without resolver. I recommend them to anyone who mentions complaining!! Big thanks!
Kim Hicks
via facebook

Hammersmith & Fulham took seven weeks to investigate and respond to Marcus’ complaint but found in his favour and cancelled the parking ticket. Marcus said: “This was really stressful and I am not sure why I even got the ticket, but, I am glad the right thing has been done!”
Marcus
via email

La Tasca provides

Using Resolver, you can submit an issue about 1 service offered by La Tasca. Your case will be sent to the correct person or team at La Tasca and escalated at the correct times, to the correct person, if required.

La Tasca Restaurants

You can use the Resolver system to help you at every stage.
You can use it to escalate your issue to all two levels of La Tasca complaints.

Want to start a complaint about La Tasca?

Helping you with La Tasca

How do I make a La Tasca complaint using Resolver?

If you want to make a complaint about La Tasca using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.

How does my La Tasca case file work?

Resolver allows you to keep a record of any email correspondence sent between you and La Tasca, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with La Tasca, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.

Is it free to make a La Tasca complaint via Resolver?

Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).

Contact details

About

To help you get the best response from your La Tasca complaint Resolver guides you through every step of the process.

To help you get the best response from your La Tasca complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.

In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your La Tasca complaint.

Related Companies

Working with

With Resolver you can send your case to key ombudsmen and regulators including: