TripAdvisor Traveler Rating:

4.05Cleanliness

5.05Location

2.05Rooms

5.05Service

3.05SleepQuality

5.05Value

3.05

“OK for price”

Oct 19, 2012Lynnette H, Westford

It was OK. I stayed here because of the shuttle to NY. On the website, plus I phoned, they indicated the shuttles were every half hour. When I got there, shuttles were only 4 on the hour starting at 8 AM, between noon and 8 PM we were stuck unless we took a cab back. But the last regular shuttle returned at 10 PM, which is about 15 minutes too early for a Broadway show. For extra they might come back at 11 PM, but why not leave just 15 minutes later? While it's an independent service, I'm sure the 4 hotels sharing this shuttle have some muscle to modify the schedule. The bed was hard at first, but turned out to be comfortable. We asked for a room on the lower portion; this hotel has 2 buildings, one up on the hill. We were on the side not facing the street. I'm sure the newer rooms on top of the hill were nicer, but didn't want to walk that far for breakfast and the shuttle. This hotel is only 15 minutes from Times Square, but it's through the Lincoln Tunnel with a $12 toll each way. This makes the $5 per trip bus a good deal. And parking in NY is $36 a day or more. If you're coming back on the shuttle always buy both legs in the morning because, at least for the 8 PM return trip they give preference to those having paid passes, and the 8 PM bus fills up.