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A customer has spoken of their experience after shopping in a Lancashire Booths store.

The man, a carer, went to do his shopping at Booths in Burscough along with his wife.

As he arrived at the store, he said staff "insisted" he took an empty trolley around with him.

However, he refused to do so and claims he was "chased through the store" by a staff member "forcing a trolley" on him.

It follows the implementation of Booths' new measure that carers use trolleys when shopping in store to help maintain social sistancing.

The customer described how his wife left the store in tears following the experience.

Speaking of the incident on Twitter, he said: "Awful shop in Burscough. Went in as a carer. Staff insisted I take an empty trolley around the store. I refused, I was chased through the store by a staff member forcing a trolley on me. Wife left store in tears."

Booths have apologised for the incident and stated it has been raised to the store manager to review with the team.

In response to the message, a spokesperson for Booths said: "Hi Jim, we'd like to apologise that you have been left embarrassed and upset by this experience with us, we have passed this on to our store manager to review with the team.

"Our website has now been updated to include trolley information."

Amid the coronavirus pandemic, a number of supermarket stores have implemented new measures to ensure the safety of staff and customers.

Booths latest measure is that care workers, and the person they are caring for who is also shopping, to each use trolleys in order to help with social distancing.

The Booths website reads "if you are a carer and you are shopping with someone you care for, we ask that you both use a trolley each in the store as this helps with social distancing."