Help your employees succeed for both themselves and your business.

People can make or break your business, so helping them achieve your goals is key to your company’s success. This handbook covers the entire process from orienting new employees to training, promoting, and even terminations. Motivation in many forms and dealing with problem employees receive special attention. Case studies and advice comes from small business managers in many fields.

“First Things First For New Hires” explains how to orient, train, and evaluate the new employee during a standard 90-day trial period.

“Making The Good Great By Training Them” shows how to training can both motivate your staff and maximize their performance.

In “Should You Bribe Or Bully Your Team?” several managers tell how they motivate to achieve both long- and short-term objectives.

“Fire ‘Em Up or Fire ‘Em?” explores different ways to creating an efficient, productive, and motivated staff.

“Case Study: Retail Employee Motivation De-Mystified” outlines specific methods from compensation to rules of conduct that help retailers get the most from their staff.

“Case Study: Tune Up Your Auto Service Technicians” looks at the different things that motivate non-sales employees to do their jobs better.

“Solving the Problem Of Problem Employees” explains what to do when employee performance breaks down.

“Do You Need A Second-in-Command?” shows how to choose, train, and motivate line managers.

Ficha de autor

The most important skill Dave Donelson learned as a journalist was how to ask questions and truly listen to the answers. That skill helped him in his sales career, too, and was even more important when he became an entrepreneur. Listening to other business owners talk about their successes, failures, experiments and tried-and-true tactics helped him not only avoid repeating their mistakes but encouraged him to persevere and try new strategies. The stories and advice of hundreds of small business owners and managers inspired the Dynamic Manager Guides.

Dave Donelson's careers as a broadcaster, entrepreneur, and writer have taken him to many interesting places, not the least of which is inside hundreds of American businesses. Since 1999, he has been a full time freelance writer, publishing numerous books and regularly contributing to national business magazines and dozens of trade publications serving industries from the automotive aftermarket to sporting goods retailing. He also speaks regularly before groups of all sizes. In previous years, he was an entrepreneur, sales trainer, and management consultant. His clients have included one of every seven commercial TV stations in the US. He's also worked with companies engaged in heavy manufacturing, construction, engineering, industrial sales, general retailing, and consumer services. As an entrepreneur, he founded three companies, owned two TV stations, a steel fabricator, and a construction company, and assisted numerous other businesses in various fields.