Overcoming Distance in Outsourcing

No distance of place or lapse of time can lessen the friendship of those who are thoroughly persuaded of each other’s worth.

– Robert Southey

One thing we hear from time to time is, “Yes, you can save me a lot of money and your operation is very professional, but the distance is a problem for me. I want to be able to see the people I’m working with. You’re just too far away.”

Our CEO, Rakesh Kumar, likes to tell a story about distance. Rakesh lives in Charlotte, North Carolina and his daughter went to undergrad at Wake Forest University in Winston-Salem, North Carolina, a little less than a hundred miles away. One summer, his daughter interned in China, which is about 7,500 miles from Charlotte.

Despite being 75 times farther away, Rakesh actually saw his daughter more when she was halfway across the globe than when she was an hour’s drive away. They would have “face-to-face” chats nearly every day. How did they make that happen? They were able to see each other every day as though they were sitting together at the kitchen table thanks to video chat.

Seeing someone and talking to them is no is no longer a hindrance to communication, no matter how far away you are from the person you’re talking to. Video conferencing is available at no cost. You can sit in front of a screen and have a face-to-face meeting with someone almost anywhere in the world, whether you’re sitting at a computer at your office desk, lounging on your couch with an iPad, or commuting on the subway with your phone. There are so many options to choose from: Skype, FaceTime, Google Hangouts, Amazon Chime, and more.

You don’t have to spend $1500 and two days to fly to India to meet with us. All you need is a free Skype account! And in case you want to see our state-of-the-art operations, we have cameras all over the place available for live streaming at your convenience. We are proud of our facilities and would love to give you a virtual tour! Meet the team of workers representing your company as though you were strolling through the office. You can have certificates and reports to double-check compliance, but how much better is it for you to actually see our operation? We even keep an archive of video recordings, so you can drop in on us in real time or see what was going on yesterday.

In the Digital Age, distance is no excuse to pass on excellent service and significant savings. Give us a call today to discover the Astra advantage for yourself.