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Welcome to the Integrated Service Management Blog, where you can read the perspectives from ISM experts. This Blog provides insights into the overall ISM solution, as well as technical details about specific tools and tips to assist you with your ISM jour

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TUC WHITEPAPER: Maximize the Value of Your Tivoli Software
Investment In this whitepaper George
Mina and Karl Thomason discuss how Active IBM Tivoli Subscription and Support
can help ensure that your licensed software deploys smoothly, runs efficiently
and continues to keep pace with the ever-changing demands of your IT and
business users. Business software is one of the most important
investments any size company can make. As part of the engine that keeps
companies competitive, the software needs to be managed like any other asset.... [More]

1. Purpose of Autonomous Mode One of the functions of TEMS (Tivoli Enterprise Monitoring Server) is tracking the online or offline status of monitoring agents. When TEMS shuts down or the monitoring Agent loses connectivity with the monitoring server, the agent stands idle in disconnected mode. Many significant monitoring events could take place in that period which will go unreported, causing loss of monitoring data. For example, if your agent loses connection with the monitoring server at 2pm and reestablishes the connection after one... [More]

Space is limited. Reserve your Webcast seat now at: http ://t ivol i-ug .org /eve nts/ comm unit y_we bcas ts/c /e/2 85.a spx Connect, learn, and share with IBM Tivoli on the development of
future product releases. Learn how you can get open access to release
plans, product roadmaps, sprint demos, and beta code so that you can
provide feedback and make a direct impact on what development teams
deliver. Denny O’Brien is a manager in the IBM Tivoli strategy and development
organization. In his current role, Denny manages the... [More]

Tivoli
Widget Library (TWL) is a one-stop-shop for all widget
requirements in Tivoli .TWL packages dojo based client side UI widgets and views and also a common UI abstraction layer to feed data/meta-data to client side UI views in a standard way by providing a server side REST interface layer. TWL's rich dojo UI widgets builds on the IBM dojo toolkit to provide a rich set of composite widgets needed by Tivoli products. TWL also includes rich topology based widgets providing graphical views of diverse resources ( users , devices )... [More]

The Software Product Compatibility Reports are on the IBM support portal, and are great tool available to all clients for a consolidated view of compatible software combinations. This improves time to value by eliminating the need to search through individual product documentation to understand which software can run on a specific operating system, which software needs specific prerequisite versions, and what server virtualization environments are supported. The tool is available at the following link:... [More]