I am looking for some suggestions, how to add for example hardware reference guides (ie. PDF's for a type of server or workstation) in Spiceworks?

Let's say I have a manual in PDF format for a HP desktop - and I have 10 of these desktops. I could of course attach this PDF as a Document to any of these desktops, but I do not want to duplicate things (by attaching the PDF for all Desktops...).

I run SW4.0 on a Server 2003 box. As this comes with IIS already rocking, I simply 'hijacked' the default website, and created containers for my files.

After a bit of fiddling with the permissions (if you want to host protected documents, as I do) all was set to go. From the Helpdesk page (V4.0), I have created extra 'tabs' for linking to these documents - as Scott has suggested. I have two so far; FAQ (a list of PDFs) and a Weekly / Monthly management reports page. The reports page only appears once a user has a valid login to the helpdesk (using the SW 'protected page' option), and then using IIS validation, I can prompt for a username / password on each of the report links separately (which are controlled via AD security groups).

I run SW4.0 on a Server 2003 box. As this comes with IIS already rocking, I simply 'hijacked' the default website, and created containers for my files.

After a bit of fiddling with the permissions (if you want to host protected documents, as I do) all was set to go. From the Helpdesk page (V4.0), I have created extra 'tabs' for linking to these documents - as Scott has suggested. I have two so far; FAQ (a list of PDFs) and a Weekly / Monthly management reports page. The reports page only appears once a user has a valid login to the helpdesk (using the SW 'protected page' option), and then using IIS validation, I can prompt for a username / password on each of the report links separately (which are controlled via AD security groups).