topic FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial in Internethttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356672#M33159
<P>Hello Community,</P>
<P>&nbsp;</P>
<P>We are currently offering our users an exclusive opportunity to participate in an upcoming trial of the new firmware for our Rocket Wi-Fi Modem (<SPAN>CGN3ACR, CGN3AMR and CGN3ACSMR</SPAN>) and Rocket Gigabit Wi-Fi Modem (CGN3552 and CODA-4582). For details of this program, please see <A href="https://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/Getting_connected/thread-id/33158" target="_self">this thread</A><STRONG>.</STRONG></P>
<P><STRONG>&nbsp;</STRONG></P>
<P>This thread will be used for feedback regarding the firmware.&nbsp; We've invited <LI-USER uid="1843084"></LI-USER>,&nbsp;<LI-USER uid="1910441"></LI-USER>&nbsp;&amp; <LI-USER uid="1910406"></LI-USER>&nbsp;from our&nbsp;Networking team to participate in this thread.&nbsp; Your feedback is very valuable and will be used to enhance the firmware before it is released publicly.</P>
<P>&nbsp;</P>
<P>Thank you for your continued feedback and support.</P>Wed, 14 Mar 2018 20:23:32 GMTRogersMargaret2018-03-14T20:23:32ZFEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356672#M33159
<P>Hello Community,</P>
<P>&nbsp;</P>
<P>We are currently offering our users an exclusive opportunity to participate in an upcoming trial of the new firmware for our Rocket Wi-Fi Modem (<SPAN>CGN3ACR, CGN3AMR and CGN3ACSMR</SPAN>) and Rocket Gigabit Wi-Fi Modem (CGN3552 and CODA-4582). For details of this program, please see <A href="https://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/Getting_connected/thread-id/33158" target="_self">this thread</A><STRONG>.</STRONG></P>
<P><STRONG>&nbsp;</STRONG></P>
<P>This thread will be used for feedback regarding the firmware.&nbsp; We've invited <LI-USER uid="1843084"></LI-USER>,&nbsp;<LI-USER uid="1910441"></LI-USER>&nbsp;&amp; <LI-USER uid="1910406"></LI-USER>&nbsp;from our&nbsp;Networking team to participate in this thread.&nbsp; Your feedback is very valuable and will be used to enhance the firmware before it is released publicly.</P>
<P>&nbsp;</P>
<P>Thank you for your continued feedback and support.</P>Wed, 14 Mar 2018 20:23:32 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356672#M33159RogersMargaret2018-03-14T20:23:32ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356675#M33161
<P><SPAN>This post will be updated with a summary of the feedback reported with this firmware. I’ll be collecting all of the feedback and sharing it with internal teams as appropriate; I’ll do my best to respond to you in this thread but might not be able to reply to every single post.&nbsp; I may also include other issues identified through our own internal testing.&nbsp;</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>Thanks for your help!</SPAN></P><P>&nbsp;</P><P><FONT size="5"><STRONG>Hitron CODA Series</STRONG></FONT></P><DIV><STRONG>Model:</STRONG>&nbsp;CODA-4582</DIV><DIV><STRONG>Current production firmware:</STRONG>&nbsp;<SPAN>2.0.10.36T8</SPAN></DIV><DIV><STRONG>Current trial firmware:</STRONG> 7.1.1.32</DIV><DIV>&nbsp;</DIV><DIV><STRONG>Version history</STRONG></DIV><UL><LI><STRONG>2.0.10.13 (December 13, 2016)</STRONG><BR /><UL><LI>Initial release</LI><LI>IPv6 disabled</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>2.0.10.14 (December 21, 2016)&nbsp;</STRONG><BR /><UL><LI>Improvement to 5 GHz WiFi</LI><LI>Fix to guest network</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>2.0.10.17 (December 23, 2016)&nbsp;</STRONG><BR /><UL><LI>Fix to handle degraded speeds due to external and/or WiFi interference</LI><LI>Improvement to 2.4 GHz WiFi</LI><LI>Improvement to 5 GHz WiFi</LI><LI>IPv6 handling of SLAAC temporary and secure addresses</LI><LI>IPv6 ICMP improvement</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>2.0.10.18 (December 23, 2016)&nbsp;</STRONG><BR /><UL><LI>Improvement to LAN switch port autonegociation protocol</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>2.0.10.19 (December 28, 2016)&nbsp;</STRONG><BR /><UL><LI>Minor change to internal management interface (not visible to customers)</LI><LI>Update to WiFi interference mitigation fix</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>2.0.10.20 (January 10, 2017)&nbsp;</STRONG><BR /><UL><LI>Improved flow control algorithm (handle wired devices at different speeds)</LI><LI>Improve XBOX NAT</LI><LI>WinMTR packet loss fix</LI><LI>Improve Switch Link Speed autodetection</LI><LI>Improvement to connected device list (not final fix)</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>2.0.10.22 (January 24, 2017)&nbsp;</STRONG><BR /><UL><LI>Security fix</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>2.0.10.23 (January 25, 2017)&nbsp;</STRONG><BR /><UL><LI>Fix: Unable to complete Easy Connect when using emojis in SSID or password</LI><LI>Fix: Samba and UPnP not working properly on WiFi</LI><LI>Fix: ICMP packet loss and WinMTR / PingPlotter reported packet loss</LI><LI>Fix: Bridge mode not working on certain 3rd party routers</LI><LI>Fix: DMZ host address can't be modified</LI><LI>Fix: WPS "cancel" button not working</LI><LI>Improvement: Switch setup menu now visible in GUI</LI><LI>Improvement: Connected device list contains more accurate data</LI><LI>Improvement: Addition on IPv6 specific firewall configuration (not complete)</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>2.0.10.24 (February 16, 2017) &nbsp;-- Automatic upgrade on boot to this version</STRONG><BR /><UL><LI>Tentative Fix:&nbsp;Slowly degrading speed over time</LI><LI>Tentative Fix:&nbsp;Latency build up over time</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>2.0.10.26T1 (March 16, 2017) and 2.0.10.26T2 (March 23, 2017)</STRONG><BR /><UL><LI>Fix: Gateway reboots randomly when multiple clients are connected</LI><LI>Fix: French and special characters not supported in SSID name or password</LI><LI>Tentative Fix:&nbsp;Intermitent OFDM channel lock issue</LI><LI>Tentative Fix: Missing SC-QAM channels (2.0.10.26T2 only)</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>2.0.10.27 (April 21, 2017)&nbsp;</STRONG><BR /><UL><LI>GUI Option to control eRouter Mode (IPv4, IPv6, Dual-Stack)</LI><LI>Fix:&nbsp;Guest Network (some issues still persist)</LI><LI>Intel base firmware update (latency improvement)</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>2.0.10.29 (June 15, 2017)&nbsp;</STRONG><BR /><UL><LI>Add: Manual IPv6 DNS override option</LI><LI>Add: IPv6 Firewall with per service/host control</LI><LI>Add: Initial implementation of MoCA</LI><LI>Fix: Wireless encryption GUI</LI><LI>Fix: Guest SSID not working</LI><LI>Fix: Support for WiFi special characters</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>2.0.10.30 (June 23, 2017) &nbsp;-- <FONT color="#ff0000">Not being deployed</FONT></STRONG><BR /><UL><LI>Add: Support for WiFi DFS bands (known issue, channel 144 missing)</LI><LI>Add: Support for WiFi band steering</LI><LI>Improvement: WiFi speed performance</LI><LI>Improvement: MoCA security/privacy settings</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>2.0.10.31 (July 21, 2017) &nbsp;--<SPAN>&nbsp;</SPAN><FONT color="#ff0000">Version 2.0.10.29 + below changes</FONT></STRONG><BR /><UL><LI>Fix: Support for WiFi DFS&nbsp;channels</LI><LI>Add: Option for DFS in GUI</LI><LI>Add: Option for band steering in GUI</LI><LI>Add: Option for USB in GUI</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>2.0.10.32 (September 8, 2017)</STRONG><BR /><UL><LI>Fix:&nbsp;UPnP fix for XBOX</LI><LI>Fix: IPv6 Firewall handling of large packets</LI><LI>Fix: IPv6 RA interval default to min 198 and max 600</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>2.0.10.33 (October 13, 2017)</STRONG><BR /><UL><LI>Fix:&nbsp;Upgrade to PHY firmware (OFDM lock issue)</LI><LI>Fix: IPv6 Firewall allowed ICMPv6 types (RFC4890)</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>2.0.10.33T3 (November 9, 2017)</STRONG><BR /><UL><LI>Fix:&nbsp;Device reboot issue</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>2.0.10.33T03 (February 9, 2018)</STRONG><BR /><UL><LI>Fix:&nbsp;WiFi Connection authentication issues</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>2.0.10.33T11 (March 12, 2018)</STRONG><UL><LI>Fix:&nbsp;WiFi not working (LED's off/ WiFi not Broadcasting / Auto 0)</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>2.0.10.34T5 (March 28, 2018)</STRONG><UL><LI>Fix:&nbsp;DHCP server stability update (large number of connected devices)</LI><LI>Fix: Ongoing stability/performance improvements</LI><LI>Intel base firmware update (traffic management improvement)</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>2.0.10.34T6 (April 13, 2018)</STRONG><UL><LI>Fix: Ongoing stability/performance improvements</LI><LI>Fix: USB/SMB path updated <FONT color="#ff0000">(notes updated)</FONT></LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRIKE><FONT color="#ff0000"><STRONG>2.0.10.35T1 (May 25, 2018)</STRONG></FONT></STRIKE><FONT color="#ff0000"><STRONG> - Rolled Back</STRONG></FONT><UL><LI><STRIKE>Intel base firmware update (traffic management improvement)</STRIKE></LI><LI><STRIKE>Fix: Amazon/IPv6 big packet issue (Files larger than 1GB can not be downloaded from Amazon)</STRIKE></LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>2.0.10.36T2 (July 25, 2018) -&nbsp;<FONT color="#ff0000">Same issue present that caused 35T1 rollback</FONT></STRONG><UL><LI>Intel base firmware update (traffic management improvement)</LI><LI>Fix: Amazon/IPv6 big packet issue (Files larger than 1GB can not be downloaded from Amazon)</LI><LI>Fix: OFDM&nbsp;multi-profile support update (tied to Network change)</LI><LI>Improve traffic handling/resiliency</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>2.0.10.36T4 (August 3, 2018)</STRONG><UL><LI>Intel base firmware update (traffic management improvement)</LI><LI>Fix: Amazon/IPv6 big packet issue (Files larger than 1GB can not be downloaded from Amazon)</LI><LI>Fix: OFDM&nbsp;multi-profile support update (tied to Network change)</LI><LI>Improve traffic handling/resiliency</LI><LI>Fix:&nbsp;Network performance issue introduced in 2.0.10.35T1</LI></UL></LI></UL><P>&nbsp;</P><UL><LI>&nbsp;<STRONG>2.0.10.36T5 (October 5, 2018)&nbsp;</STRONG><UL><LI>Modem Re-registration Issue</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><SPAN>&nbsp;</SPAN><STRONG>2.0.10.36T6 (October 23, 2018)&nbsp;</STRONG><UL><LI><SPAN>Upgrades to backend telemetry – Improves device management</SPAN></LI></UL></LI></UL><UL><LI><SPAN>&nbsp;<STRONG>7.1.1.27 </STRONG></SPAN><STRONG>(November 28, 2019) Staggered Release</STRONG><UL><LI>SDK 7 transition</LI><LI><SPAN>OFDMA support</SPAN></LI><LI><SPAN>Band Steering enabled through Easy Connect</SPAN></LI></UL></LI></UL><UL><LI><SPAN>&nbsp;<STRONG>7.1.1.30&nbsp;</STRONG></SPAN><STRONG>(December 19, 2019)&nbsp;&nbsp;Staggered Release</STRONG><UL><LI>My WiFi fixes</LI><LI><SPAN>Improve modem stability</SPAN></LI></UL></LI><LI><STRONG>7.1.1.32 (May 28, 2020)</STRONG><UL><LI>VoIP/SIP improvements</LI><LI>GUI login issue fixed - password failed to authenticate</LI><LI>5GHz Wi-Fi improvements</LI><LI>My Wi-Fi app login issues fixed&nbsp;- password failed to authenticate</LI><LI>My Wi-Fi app functionality improvements</LI></UL></LI></UL><HR /><P><FONT size="5"><STRONG>Hitron CGN Series</STRONG></FONT></P><DIV><STRONG>Models:</STRONG>&nbsp;CGN3ACR; CGN3AMR; CGN3ACSMR; CGN3AMF; CGNM-3552</DIV><DIV><STRONG>Current production firmware:</STRONG></DIV><UL><LI>CGN3ACR: 4.5.8.40T2</LI><LI><SPAN>CGN3AMR: 4.5.8.40T2</SPAN></LI><LI><SPAN>CGN3AMF: 4.5.8.40T2</SPAN></LI><LI><SPAN>CGN3ACSMR: 4.5.8.40T2</SPAN></LI><LI>CGNM-3552: 4.5.8.40T2</LI></UL><DIV><STRONG>Current trial firmware:</STRONG> 4.5.8.43</DIV><DIV>&nbsp;</DIV><DIV><STRONG>Version history</STRONG></DIV><UL><LI><STRONG>4.5.8.21T6 (May 30, 2016)</STRONG><UL><LI>IPv6 enabled by default</LI><LI>Security enhancements</LI><LI>Fix to preserve LAN connectivity in case of HFC outage or loss of signal</LI><LI>Addition of Wi-Fi Survey functionality</LI><LI>Improved stability of WPS function</LI><LI>Improved Wi-Fi performance</LI><LI>Various minor GUI changes and improvements</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>4.5.8.22T1 (June 21, 2016) / 4.5.8.22T3 (August 8, 2016)* - <FONT color="#ff0000">CGN-3552 only</FONT></STRONG><UL><LI>Fix to restore Chromecast functionality</LI><LI>Fix to improve stability of Bonjour devices<STRONG><BR /></STRONG></LI><LI>*4.5.8.22T3 is a minor upgrade that did not contain any subscriber visible improvements</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>4.5.8.25 (September 15, 2016)</STRONG><UL><LI>Change in Intel Puma Kernel</LI><LI>Latency Improvements (ICMP only, no change to TCP/UDP/ICMPv6 latency)</LI><LI>SIP ALG Setting available in GUI</LI><LI>Fix for long passwords in EasyConnect</LI><LI>Fix for special characters in WiFi passwords</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>4.5.8.26 (September 30, 2016)</STRONG><UL><LI>Minor revision over 4.5.8.25</LI><LI>Fix for ICMP packet loss discovered in 4.5.8.25</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>4.5.8.27 (October 24, 2016) - <FONT color="#ff0000">CGN3ACSMR, CGN3AMR, CGN3ACR only</FONT></STRONG><UL><LI>Minor revision over 4.5.8.26</LI><LI>IGMP Improvements</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>4.5.8.29 (March 16, 2017) - <FONT color="#ff0000">Not released due to issues</FONT></STRONG></LI></UL><P>&nbsp;</P><UL><LI><STRONG>4.5.8.30 (April 12, 2017) - <FONT color="#ff0000">Not released due to issues</FONT></STRONG></LI></UL><P>&nbsp;</P><UL><LI><STRONG>4.5.8.31 (June 22, 2017) -<SPAN>&nbsp;</SPAN><FONT color="#ff0000">On hold due to issues</FONT></STRONG><UL><LI>Fix:&nbsp;Port forwarding on TCP/22 and TCP/23</LI><LI>Fix: Some MAC addresses can't be associated to a DHCP reservation</LI><LI>Fix: Uplink speed issue introduced in 4.5.8.27</LI><LI>Fix: Support for WiFi special characters</LI><LI>Improvement: Language selection in Guest WiFi Login</LI><LI>Improvement: ICMP Latency</LI><LI>Improvement: TCP Latency (Intel SDK 4.5.7.60)</LI><LI>Improvement: Wireless Site Survey</LI><LI>Improvement:&nbsp;Gateway operating mode (IPv4/IPv6/Dual-Stack) * <FONT color="#ff0000">This feature is not working yet on CGN3ACSMR and requires a network change</FONT></LI><LI>Add: IPv6 Firewall with per service/host control</LI><LI>Add: MoCA support</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>4.5.8.33 (July 22, 2017)</STRONG><UL><LI>Fix:&nbsp;WiFi issues on upgrade</LI></UL></LI></UL><P>&nbsp;&nbsp;</P><UL><LI><STRONG>4.5.8.35 (September 8, 2017)</STRONG><UL><LI>Fix:&nbsp;UPnP fix for XBOX</LI><LI>Fix: IPv6 Firewall handling of large packets</LI><LI>Fix: IPv6 RA interval default to min 198 and max 600</LI><LI>Fix: Possible automatic factory reset when changing LAN IP</LI><LI>Add: Support of 5G channel 165</LI></UL></LI></UL><P>&nbsp;&nbsp;</P><UL><LI><STRONG>4.5.8.35T2 (November 10, 2017)</STRONG><UL><LI>Minor management change, no customer visible change</LI><LI>*** This software displays 4.5.8.35 as the version in the GUI ***</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>4.5.8.38T4 (March 28, 2018)</STRONG><UL><LI>Fix: Ongoing stability/performance improvements</LI><LI>Intel base firmware update (traffic management improvement)</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>4.5.8.38T5 (April 13, 2018)</STRONG><UL><LI>Fix: Ongoing stability/performance improvements</LI></UL></LI></UL><P>&nbsp;&nbsp;</P><UL><LI><STRONG>4.5.8.39T2( July 25, 2018)&nbsp;-<SPAN>&nbsp;</SPAN><FONT color="#ff0000">Not released due to issues</FONT></STRONG><UL><LI>Fix: Ongoing stability/performance improvements</LI><LI>Wi-Fi driver update (5GHz SSID is intermittently not broadcast after reboot)</LI><LI>Improve traffic handling/resiliency</LI></UL></LI></UL><P>&nbsp;</P><UL><LI>&nbsp;<STRONG>4.5.8.39T5 (October 11, 2018) - <FONT color="#ff0000">Not released due to issues</FONT></STRONG><UL><LI>Fix: Ongoing stability improvements</LI><LI>Fix: Wi-Fi driver update (5GHz SSID is intermittently not broadcast after reboot) - Carried over from 39T2</LI><LI>Fix: Modem randomly rebooting</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>4.5.8.39T6 (November 17, 2018)</STRONG><UL><LI>Wi-Fi driver update (5GHz SSID is intermittently not broadcast after reboot) - Carried over from 39T2</LI><LI>Fix: Modem randomly rebooting</LI><LI>Fix: Ongoing stability improvement</LI><LI>Fix: Upgrade issue found on 39T5</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>4.5.8.40 (March 19, 2019)</STRONG><UL><LI>Band Steering enabled as part of the Easy Connect flow</LI><LI>Upgrades to backend telemetry – Improves device management</LI><LI>GUI Updates</LI></UL></LI></UL><P><FONT size="5"><STRONG>Hitron CGN3</STRONG></FONT></P><DIV><STRONG>Model:</STRONG>&nbsp;CGN3ROG</DIV><DIV><STRONG>Current production firmware:&nbsp;</STRONG>4.5.8.37T5</DIV><DIV><STRONG>Current trial firmware:</STRONG>&nbsp;TBD</DIV><DIV>&nbsp;</DIV><DIV><STRONG>Version history</STRONG></DIV><UL><LI><STRONG>4.2.4.8&nbsp;(May 5, 2015)</STRONG><BR /><UL><LI>Security enhancements</LI></UL></LI></UL><P>&nbsp;</P><UL><LI><STRONG>4.2.4.11&nbsp;(Oct 4, 2017)</STRONG><UL><LI>Improvement: Easy Connect update to support spaces in SSID</LI><LI>Fix: Easy Connect initiation using wired devices</LI></UL></LI></UL><P>&nbsp;&nbsp;</P><UL><LI><STRONG>4.5.8.37T5 (Jun 13, 2018)</STRONG><UL><LI>IPv6 updates</LI><LI>Security enhancements</LI></UL></LI></UL><P>&nbsp;&nbsp;</P><HR /><DIV><STRONG>Known or reported issues</STRONG></DIV><UL><LI>Non TCP/UDP/ICMP traffic (such as ESP/IPSec without NAT-T) is slowed down below 25 Mbps</LI><LI>DOCSIS Event log may randomly erase itself</LI><LI>Hidden SSID seems to be broadcasted from the 2.4 GHz band</LI></UL><P>&nbsp;</P><P><STRONG>Enhancement requests</STRONG></P><UL><LI>Allow SNMP read-only for network metrics (volume, throughput) for LAN and WAN interfaces from LAN side</LI><LI>Provide counters (day, week, month) for uplink and downlink data volume</LI></UL>Tue, 02 Jun 2020 17:11:41 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356675#M33161RogersDave2020-06-02T17:11:41ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356746#M33170
<P>Thanks for your work on this guys.</P><P>&nbsp;</P><P>I'm wondering - is there going to be an upcoming firmware update to start addressing the performance issues with IPv6 and IPSec? I still can't get more than about 20-25Mbps using IPSec (when I get can ~200Mbps to the same host with SSH/TCP).</P><P>&nbsp;</P>Tue, 31 May 2016 16:32:04 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356746#M33170SimplePanda2016-05-31T16:32:04ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356747#M33171
<P>The correction for the low speed when using ESP packets without UDP/TCP encapsulation (which is more common with IPv6) is not included in 4.5.8.21T6. It will however be added to the issue list for tracking.</P>Tue, 31 May 2016 16:37:10 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356747#M33171RogersDave2016-05-31T16:37:10ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356749#M33172
<P>I assume you meant to say that encapsulation is more common in IPv4 (and ESP is more common in IPv6)?</P><P>&nbsp;</P><P>Come to think of it, I don't think I've ever seen an IPv6 IPSec connection configured for 4500/NAT-T... I think racoon maybe even complains if you try this but I may&nbsp;be wrong - so I'd say 4500 encapsulation is basically non-existent with IPv6 in common practice.</P>Tue, 31 May 2016 16:43:57 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356749#M33172SimplePanda2016-05-31T16:43:57ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356816#M33182
<P>Okay you should let testers know if they are using the Modem/Router that they need to do a factory reset after getting any new firmware update as I don't use mine in bridge mode. IPv6 will not show up till a factory reset.</P><P>&nbsp;</P><P><U><A href="http://ipv6-test.com/" target="_blank">http://ipv6-test.com/&nbsp;</A></U></P><P>&nbsp;</P><P>Thanks,</P><P>&nbsp;</P><P>Daniel&nbsp;</P><P>&nbsp;</P><P><IMG src="https://rogers.i.lithium.com/t5/image/serverpage/image-id/3493i75469D7B285CB01C/image-size/original?v=v2&amp;px=-1" border="0" alt="2016-05-31_18-40-08.png" title="2016-05-31_18-40-08.png" /></P>Tue, 31 May 2016 22:46:51 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356816#M33182Triple_Helix2016-05-31T22:46:51ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356853#M33191
I can't figure out how to send a DM but want to test it tooWed, 01 Jun 2016 03:44:47 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356853#M33191dantedog2016-06-01T03:44:47ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356854#M33192
<P>Follow this link&nbsp; <LI-USER uid="1446984">﻿</LI-USER>&nbsp;and on the right hand side of the linked page is another link to "send this user a private message" &nbsp;Follow that link to the message composition page, fill in the title of the message and the text that you want to include and hit the SEND button. &nbsp;A moderator will get back to you with further details and instructions.</P>Wed, 01 Jun 2016 04:09:00 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356854#M33192Datalink2016-06-01T04:09:00ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356855#M33193
Thank you!!Wed, 01 Jun 2016 04:18:27 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356855#M33193dantedog2016-06-01T04:18:27ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356857#M33194
<BLOCKQUOTE><HR /><LI-USER uid="713676"></LI-USER> wrote:<BR /><P>Okay you should let testers know if they are using the Modem/Router that they need to do a factory reset after getting any new firmware update as I don't use mine in bridge mode. IPv6 will not show up till a factory reset.</P><P>&nbsp;</P><P>Thanks,</P><P>&nbsp;</P><P>Daniel&nbsp;</P><HR /></BLOCKQUOTE><P>I have updated the notes in the second post to reflect that statement and provide more precisions.</P>Wed, 01 Jun 2016 11:22:35 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356857#M33194RogersDave2016-06-01T11:22:35ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356858#M33195
<LI-SPOILER>I noticed enabling bridge mode breaks VOIP... had to go back in gateway mode which now prevents me to enable IPV6</LI-SPOILER>Wed, 01 Jun 2016 11:36:04 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356858#M33195Mo7862016-06-01T11:36:04ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356860#M33196
<BLOCKQUOTE><HR /><LI-USER uid="1523400"></LI-USER> wrote:<BR />I noticed enabling bridge mode breaks VOIP... had to go back in gateway mode which now prevents me to enable IPV6<HR /></BLOCKQUOTE><P>In gateway mode to enable IPv6, you have to perform a one-time factory reset from the GUI. After performing this step, IPv6 will work correctly.</P><P>&nbsp;</P><P>I am however interested to understand what is broken with VoIP in bridge mode. Do you believe it is an issue with the modem that should be adressed or a problem with your router configuration? I believe in gateway mode, we have a SIP ALG enabled which can help VoIP with NAT over IPv4.</P>Wed, 01 Jun 2016 11:44:55 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356860#M33196RogersDave2016-06-01T11:44:55ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356865#M33197
<P>The SIP/ALG should be disabled as a default setting. &nbsp;This has caused continuous issues with users attempting to run VOIP, and the only solution has been to disable it or buy a third party router giving the user the ability to disable it, after which the VOIP phone works as it should. &nbsp;Front line tech support has obviously been instructed to turn down any requests to disable it and direct users to the Techxperts who will charge $69.99 to flip the disable/enable switch. &nbsp;This setting is also not saved in the phone settings, so if there is a power bump and the modem restarts, the SIP/ALG is once again enabled, putting the user back at square one, facing another $69.99 charge.</P>
<P>&nbsp;</P>
<P><A href="http://www.voip-info.org/wiki/view/Routers+SIP+ALG" target="_blank">http://www.voip-info.org/wiki/view/Routers+SIP+ALG</A></P>
<P>&nbsp;</P>Wed, 01 Jun 2016 12:49:43 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356865#M33197Datalink2016-06-01T12:49:43ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356868#M33198
<P>I really wish I was able to test that firmware, however, there's too much ESP traffic on my network to try it.&nbsp;</P><P>&nbsp;</P><P>Do we have an ETA as to when the ESP issues will be fixed within this new firmware?</P><P>&nbsp;</P><P>Thanks a lot for making this available to us by the way, much appreciated!</P>Wed, 01 Jun 2016 13:07:43 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356868#M33198cyco2016-06-01T13:07:43ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356870#M33199
<BLOCKQUOTE><HR /><LI-USER uid="1679228"></LI-USER> wrote:<BR /><P>I really wish I was able to test that firmware, however, there's too much ESP traffic on my network to try it.&nbsp;</P><P>&nbsp;</P><P>Do we have an ETA as to when the ESP issues will be fixed within this new firmware?</P><P>&nbsp;</P><P>Thanks a lot for making this available to us by the way, much appreciated!</P><HR /></BLOCKQUOTE><P>I don't think this trial firmware breaks ESP performance - ESP (and all non TCP/UDP/ICMP performance on Rogers) is already broken and the "known issues" list posted at the top of this thread is just acknowledging that this is an issue and that it's on the list of issues to eventually fix.</P><P>&nbsp;</P><P>In my own experience, protocol 41 (IPv6 tunelling) and protocol 50 performance on the Rogers network has had poor performance for quite some time now - at least a couple years.</P><P>&nbsp;</P><P>One thing I'm wondering about though - protocol 41 performance was poor on&nbsp;with the DPC3825 as well. I'm not sure this is an issue with the ACSMR firmware specifically but hopefully the RogersDave et al can track the issue down.</P>Wed, 01 Jun 2016 14:21:47 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356870#M33199SimplePanda2016-06-01T14:21:47ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356874#M33201
<BLOCKQUOTE><HR /><LI-USER uid="829158"></LI-USER> wrote:<BR /><P>The SIP/ALG should be disabled as a default setting. &nbsp;</P><P>&nbsp;</P><HR /></BLOCKQUOTE><P>Point noted. I have raised as an enchancement request (and updated the second post) that the SIP ALG setting should be exposed in the GUI.</P>Wed, 01 Jun 2016 14:37:26 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356874#M33201RogersDave2016-06-01T14:37:26ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356875#M33202
<P><LI-USER uid="35609">﻿</LI-USER>&nbsp;Thanks for the answer. I just never noticed any issues with the 3 of my VPNs running for work. Which is why i'm skeptical to try the newer firmware.&nbsp;</P>Wed, 01 Jun 2016 14:40:24 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356875#M33202cyco2016-06-01T14:40:24ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356893#M33207
<P>My CGN3ACSMR is&nbsp;in Bridge mode and so far I have not noticed any issues with this Trial firmware. I have 3 VoIP systems and all work as I expect. My L2TP over ipsec is stable when used.</P>Wed, 01 Jun 2016 19:34:28 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356893#M33207mozerd2016-06-01T19:34:28ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356897#M33210
<P>Running 4.5.8.21 here now thanks in bridge mode</P><P>good so far</P>Wed, 01 Jun 2016 20:22:06 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356897#M33210tyreman2016-06-01T20:22:06ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356900#M33211
<P>Well all looks good here via my VPN via&nbsp;<SPAN>L2TP over IPsec as well. 250/20 plan.</SPAN></P><P>&nbsp;</P><P><A href="http://www.speedtest.net/my-result/5371605220" target="_blank"><IMG src="http://www.speedtest.net/result/5371605220.png" border="0" /></A></P><P>&nbsp;</P><P>Thanks,</P><P>&nbsp;</P><P>Daniel&nbsp;</P>Wed, 01 Jun 2016 20:34:30 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356900#M33211Triple_Helix2016-06-01T20:34:30ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356902#M33212
<BLOCKQUOTE><HR /><LI-USER uid="713676"></LI-USER> wrote:<BR /><P>Well all looks good here via my VPN via&nbsp;<SPAN>L2TP over IPsec as well. 250/20 plan.</SPAN></P><P>&nbsp;</P><P><A href="http://www.speedtest.net/my-result/5371605220" target="_blank"><IMG src="http://www.speedtest.net/result/5371605220.png" border="0" /></A></P><P>&nbsp;</P><P>Thanks,</P><P>&nbsp;</P><P>Daniel&nbsp;</P><HR /></BLOCKQUOTE><P>&nbsp;</P><P>The issue isn't with NAT-T IPSec (port 4500 UDP encasulation) on IPv4. That works fine as it's tunelling over UDP.</P><P>&nbsp;</P><P>The issue is with IP-&gt;next header-&gt;50 ESP encapsultion (pure ESP IPSec). It's definitely a problem on IPv6 and while I haven't tested, probably on IPv4 as well. IPv4 protocol 41 (IPv6 encapsulation) has similar performance problems so it seems the issue is with non UDP/TCP/ICMP packets.</P><P>&nbsp;</P><P>FreeBSD 11-CURRENT to FreeBSD 11-CURRENT.</P><P>DO-TOR to DO-TOR&nbsp;over SSH (IPv6)&nbsp;= ~600Mbps.</P><P>DO-TOR to DO-TOR&nbsp;over SSH over IPSec (ESP) = ~600Mbps.</P><P>DO-TOR&nbsp;to Rogers 250u over SSH (IPv6) = ~270Mbps.</P><P>DO-TOR to Rogers 250u over SSH over ESP (Ipv6) = ~20Mbps.</P><P>&nbsp;</P><P>Definitely a Rogers protocol 50 (ESP) issue, which Rogers has been able to reproduce on their end (hence why it's in the release notes as a known issue).</P><P>&nbsp;</P><P>While this doesn't seem like a big deal right now it will become a very big deal as IPv6 becomes more pervasive. ESP IPSec tunelling is the RFC compliant way to do peer-to-peer in an all IPv6 world.</P>Wed, 01 Jun 2016 20:45:11 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356902#M33212SimplePanda2016-06-01T20:45:11ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356903#M33213
<BLOCKQUOTE><HR /><LI-USER uid="1679228"></LI-USER> wrote:<BR /><P><LI-USER uid="35609"></LI-USER>&nbsp;Thanks for the answer. I just never noticed any issues with the 3 of my VPNs running for work. Which is why i'm skeptical to try the newer firmware.&nbsp;</P><HR /></BLOCKQUOTE><P>Can you do a speed test that you know for sure traverses one of the ESP links and post the results?</P><P>&nbsp;</P><P>If it's good performance, what kind of hardware do you have at the local side (ACSMR?).</P><P>&nbsp;</P><P>I've never had reliability issues with ESP over IPv6; just throughput limitation problems.</P>Wed, 01 Jun 2016 20:51:17 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356903#M33213SimplePanda2016-06-01T20:51:17ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356906#M33214
<DIV class="lia-message-body"><DIV class="lia-message-body-content"><P>kk i see now that my firmware has been upgraded but when i go to&nbsp; <A href="http://ipv6-test.com/%C2%A0" target="_blank" rel="nofollow">http://ipv6-test.com/&nbsp;</A> it says that its not supported</P><P>&nbsp;</P><P>Your network connection does not support the IPv6 protocol, it may be possible to enable IPv6 support in your router configuration or by asking your ISP. If your ISP doesn't support IPv6 yet, you may use a tunnel provider to access the IPv6 Internet through your IPv4-only connection.</P><P>&nbsp;</P><P>is there something else i need to do at my end to correct this ?</P></DIV></DIV>Wed, 01 Jun 2016 21:53:48 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356906#M33214hiho2016-06-01T21:53:48ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356907#M33215
<P>Like I said, I haven't noticed any speed issue on my current load.</P><P><SPAN>ACSMR firmware&nbsp;<SPAN>4.5.8.20</SPAN></SPAN></P><P><BR />Is the issue only on v6?&nbsp;</P><P>if so, that won't be a problem for me since Avaya is totally unaware of V6 for the time being, hehe<BR /><BR />I used to have about half my traffic over v6 when with Bell. They don't offer native v6 like Rogers does, but I do have a few blocks that I own trough a broker. Essentially, nothing really important goes over v6, work is still tied to v4.<BR /><BR />I am doing 5mbit up and down, on one of my VPN. (Avaya's) with a ping of 151ms</P>Wed, 01 Jun 2016 21:55:00 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356907#M33215cyco2016-06-01T21:55:00ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356908#M33216
<P><LI-USER uid="71752">﻿</LI-USER>, log into your modem and see if you have two IP addresses in the upper right hand corner of the Status page, one IPV4 and one IPV6, all in the same data area.</P>
<P>&nbsp;</P>
<P>If so, and you don't pass an IPV6 test, then there is probably an upstream router configuration issue afoot, same that I have from West Ottawa.</P>Wed, 01 Jun 2016 21:57:23 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356908#M33216Datalink2016-06-01T21:57:23ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356909#M33217
<BLOCKQUOTE><HR /><LI-USER uid="71752"></LI-USER> wrote:<BR /><DIV class="lia-message-body"><DIV class="lia-message-body-content"><P>kk i see now that my firmware has been upgraded but when i go to&nbsp; <A href="http://ipv6-test.com/%C2%A0" target="_blank" rel="nofollow">http://ipv6-test.com/&nbsp;</A> it says that its not supported</P><P>&nbsp;</P><P>Your network connection does not support the IPv6 protocol, it may be possible to enable IPv6 support in your router configuration or by asking your ISP. If your ISP doesn't support IPv6 yet, you may use a tunnel provider to access the IPv6 Internet through your IPv4-only connection.</P><P>&nbsp;</P><P>is there something else i need to do at my end to correct this ?</P></DIV></DIV><HR /></BLOCKQUOTE><P>See the second post! You need to do a factory reset within the GUI then IPv6 will work and test again!&nbsp;<U><A href="http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/Getting_connected/message-id/33161#M33161" target="_blank">http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/Getting_connected/message-id/33161#M33161</A></U></P><P>&nbsp;</P><P>HTH,</P><P>&nbsp;</P><P>Daniel&nbsp;<img id="smileywink" class="emoticon emoticon-smileywink" src="https://rogers.i.lithium.com/i/smilies/16x16_smiley-wink.gif" alt="Smiley Wink" title="Smiley Wink" /></P>Wed, 01 Jun 2016 22:00:27 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356909#M33217Triple_Helix2016-06-01T22:00:27ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356910#M33218
<P>nope only have one ip addy in the&nbsp; <SPAN>WAN IP Address</SPAN>&nbsp; box and its the one i allways have</P><P>xxx.xxx.xx</P>Wed, 01 Jun 2016 22:02:26 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356910#M33218hiho2016-06-01T22:02:26ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356911#M33219
<P>In bridged mode, you'll need to have a v6 capable router.<BR />That also means propagating the v6 IPs on your LAN. You can do it statefull (DHCPv6) or stateless (RA).</P>Wed, 01 Jun 2016 22:02:33 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356911#M33219cyco2016-06-01T22:02:33ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356912#M33220
<P>kk i went and read it <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>should i do a backup of my modem/router so i can restore what i have setup now before the factory reset?</P>Wed, 01 Jun 2016 22:04:48 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356912#M33220hiho2016-06-01T22:04:48ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356916#M33222
<P>k did the factory reset now showing 2 ip addys <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> went and tested on</P><P><A href="http://ipv6-test.com/" target="_blank">http://ipv6-test.com/&nbsp;</A> all seems ok i passed both 4 and 6</P><P>&nbsp;</P><P>however i do see this one little thing that i think should show something?</P><P>&nbsp;</P><P>&nbsp;</P><TABLE><TBODY><TR><TD>&nbsp;</TD></TR></TBODY></TABLE><P>hostname =&nbsp; none</P><P>&nbsp;</P><P>when all is said and done what should i expect from doing this firmware upgrade <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P>Wed, 01 Jun 2016 22:53:39 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356916#M33222hiho2016-06-01T22:53:39ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356917#M33223
<BLOCKQUOTE><HR /><LI-USER uid="71752"></LI-USER> wrote:<BR /><P>k did the factory reset now showing 2 ip addys <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> went and tested on</P><P><A href="http://ipv6-test.com/" target="_blank">http://ipv6-test.com/&nbsp;</A> all seems ok i passed both 4 and 6</P><P>&nbsp;</P><P>however i do see this one little thing that i think should show something?</P><P>&nbsp;</P><P>&nbsp;</P><TABLE><TBODY><TR><TD>&nbsp;</TD></TR></TBODY></TABLE><P>hostname =&nbsp; none</P><P>&nbsp;</P><P>when all is said and done what should i expect from doing this firmware upgrade <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><HR /></BLOCKQUOTE><P>See here:</P><P>&nbsp;</P><P><U><A href="http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/Getting_connected/message-id/33182#M33182" target="_blank">http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/Getting_connected/message-id/33182#M33182</A></U></P>Wed, 01 Jun 2016 22:56:47 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356917#M33223Triple_Helix2016-06-01T22:56:47ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356918#M33224
<P>is there another link that i could use cause all that one does is go to a page and says:&nbsp;&nbsp; <FONT face="arial" size="3">Your request is currently being processed..</FONT></P><P>&nbsp;</P><P>and does nothing</P>Wed, 01 Jun 2016 23:01:17 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356918#M33224hiho2016-06-01T23:01:17ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356920#M33226
<BLOCKQUOTE><HR /><LI-USER uid="71752"></LI-USER> wrote:<BR /><P>is there another link that i could use cause all that one does is go to a page and says:&nbsp;&nbsp; <FONT face="arial" size="3">Your request is currently being processed..</FONT></P><P>&nbsp;</P><P>and does nothing</P><HR /></BLOCKQUOTE><P>This is another good one:&nbsp;<U><A href="http://speedtest.xfinity.com/" target="_blank">http://speedtest.xfinity.com/</A></U></P><P>&nbsp;</P><P><U><IMG src="https://rogers.i.lithium.com/t5/image/serverpage/image-id/3505i2D73ED23D30BBCCF/image-size/original?v=v2&amp;px=-1" border="0" alt="2016-06-01_19-10-29.png" title="2016-06-01_19-10-29.png" /></U></P>Wed, 01 Jun 2016 23:11:01 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356920#M33226Triple_Helix2016-06-01T23:11:01ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356921#M33227
<P>On bridge mode here all good to date so far.</P>Wed, 01 Jun 2016 23:09:10 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356921#M33227tyreman2016-06-01T23:09:10ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356923#M33228
<P>when i do the test it only shows the ipv4&nbsp;</P>Wed, 01 Jun 2016 23:16:53 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356923#M33228hiho2016-06-01T23:16:53ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356924#M33229
<BLOCKQUOTE><HR /><LI-USER uid="71752"></LI-USER> wrote:<BR /><P>when i do the test it only shows the ipv4&nbsp;</P><HR /></BLOCKQUOTE><P>Do you live in the same area?&nbsp;<U><A href="https://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/Getting_connected/message-id/33216#M33216" target="_blank">http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/Getting_connected/message-id/33216#M33216</A></U></P><P>&nbsp;</P><P>Daniel&nbsp;</P>Wed, 01 Jun 2016 23:26:02 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356924#M33229Triple_Helix2016-06-01T23:26:02ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356926#M33231
<P>this new thing is a nightmare now when i do the test it fails the ip6 part of it</P><P>&nbsp;</P><P>i am in TO and the closet server for testing is Boston</P><P>&nbsp;</P>Thu, 02 Jun 2016 00:08:16 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356926#M33231hiho2016-06-02T00:08:16ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356928#M33233
<BLOCKQUOTE><HR /><LI-USER uid="71752"></LI-USER> wrote:<BR />
<P>this new thing is a nightmare now when i do the test it fails the ip6 part of it</P>
<P>&nbsp;</P>
<P>i am in TO and the closet server for testing is Boston</P>
<P>&nbsp;</P>
<HR /></BLOCKQUOTE>
<P>That's why it's:&nbsp;<A href="https://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/Getting_connected/message-id/33231#M33231" target="_blank">Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial</A>&nbsp;issues will come up.</P>Thu, 02 Jun 2016 01:01:52 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356928#M33233Triple_Helix2016-06-02T01:01:52ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356929#M33234
<P>When this update comes out, I'm mainly concerned for people playing video games, because after doing some research, I found out that the majority of modern games don't support IPv6 yet. A game such as League of Legends isn't designed to support IPv6. After this new firmware is ready for mass-scale deployment, I<STRONG>PV6 will be enabled by default. This will cause many gamers connection issues.&nbsp;</STRONG>To provent this from happening is there an option in this firmware that allows to switch back to IPv4?</P>Thu, 02 Jun 2016 00:58:51 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356929#M33234RyzenFX2016-06-02T00:58:51ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356930#M33235
<P style="box-sizing: border-box; margin: 0px; color: #525658; font-family: AvenirNextLTW01-Regular, HelevticaNeue-light, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: 22.8571px; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px;">&nbsp;I think you're wrongly assuming that IPv6 replaces IPv4. It doesn't. It's a completely different system that operates in parallel... and will continue to do for decades.</P>
<P style="box-sizing: border-box; margin: 0px; color: #525658; font-family: AvenirNextLTW01-Regular, HelevticaNeue-light, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: 22.8571px; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px;">&nbsp;</P>
<P style="box-sizing: border-box; margin: 0px; color: #525658; font-family: AvenirNextLTW01-Regular, HelevticaNeue-light, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: 22.8571px; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px;">If the games have a problem running on a system that has active IPv6 connectivity (which I doubt - there's a big difference between "we don't provide a way to connect using&nbsp;IPv6" and "our stuff will break on a system with working IPv6"), then the solution isn't to&nbsp;turn off IPv6 at the modem/gateway level - just turn off IPv6 on the computer that is running the game.</P>Thu, 02 Jun 2016 01:21:24 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356930#M33235VivienM2016-06-02T01:21:24ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356932#M33237
<BLOCKQUOTE><HR />@eddiethefunnyon wrote:<BR /><P>When this update comes out, I'm mainly concerned for people playing video games, because after doing some research, I found out that the majority of modern games don't support IPv6 yet. A game such as League of Legends isn't designed to support IPv6. After this new firmware is ready for mass-scale deployment, I<STRONG>PV6 will be enabled by default. This will cause many gamers connection issues.&nbsp;</STRONG>To provent this from happening is there an option in this firmware that allows to switch back to IPv4?</P><HR /></BLOCKQUOTE><P>On Rogers (and on basically all residential Internet&nbsp;service with IPv6 support), IPv4 and IPv6 operate in dual stack. You don't get one or the other, you get both at the same time.</P><P>&nbsp;</P><P>... and LoL runs just fine on a dual stacked machine.</P><P>&nbsp;</P><P>If you decide you want to disable IPv6 once it's been enabled you should:</P><P>&nbsp;</P><P>1) Stop.</P><P>2) Don't do it.</P><P>3) Slap yourself on the hand if you try to do it anyways.</P><P>4) See step #1.</P><P>&nbsp;</P>Thu, 02 Jun 2016 02:23:31 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356932#M33237SimplePanda2016-06-02T02:23:31ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356938#M33238
<P>Alright, when I get the .20 update hopefully tonight I'll reset it and see if LoL works fine.&nbsp;<LI-USER uid="35609">﻿</LI-USER>&nbsp;have you tried running LoL with dual stack already?</P>Thu, 02 Jun 2016 02:17:53 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356938#M33238RyzenFX2016-06-02T02:17:53ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356942#M33239
<BLOCKQUOTE><HR />@eddiethefunnyon wrote:<BR /><P>Alright, when I get the .20 update hopefully tonight I'll reset it and see if LoL works fine.&nbsp;<LI-USER uid="35609"></LI-USER>&nbsp;have you tried running LoL with dual stack already?</P><HR /></BLOCKQUOTE><P>Me? No. Never touch the stuff.</P><P>&nbsp;</P><P>I have friends that play though. No problems.</P><P>&nbsp;</P><P>Comcast has been dual-stack IPv6/IPv4 (same as Rogers) for almost 2 years.</P><P>&nbsp;</P><P>If it didn't work on Comcast, I imagine we'd all be hearing about it. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P>Thu, 02 Jun 2016 02:23:15 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356942#M33239SimplePanda2016-06-02T02:23:15ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356971#M33247
<P>I received the .21 firmware yesterday. &nbsp;So far so good! &nbsp;I'll report back again in a few days. &nbsp;Thanks!</P>Thu, 02 Jun 2016 13:29:16 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356971#M33247toolcubed2016-06-02T13:29:16ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356986#M33252
<P><LI-USER uid="309860">﻿</LI-USER>&nbsp;and&nbsp;Folks,</P><P>&nbsp;</P><P>My 1st observation...&nbsp;</P><P>&nbsp;</P><P>The manual DNS resolver settings still will not accept DNSv6 entries</P>Thu, 02 Jun 2016 15:35:07 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356986#M33252howi2016-06-02T15:35:07ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356988#M33253
<BLOCKQUOTE><HR /><LI-USER uid="924441"></LI-USER> wrote:<BR /><P><LI-USER uid="309860"></LI-USER>&nbsp;and&nbsp;Folks,</P><P>&nbsp;</P><P>My 1st observation...&nbsp;</P><P>&nbsp;</P><P>The manual DNS resolver settings still will not accept DNSv6 entries</P><HR /></BLOCKQUOTE><P>Thanks howi, I've added this to the issue list.</P><P>&nbsp;</P><P>Would you also be able to confirm if defining a manual DNSv4 address has any impact on IPv6 connectivity (it did in the past)?</P>Thu, 02 Jun 2016 15:45:42 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356988#M33253RogersDave2016-06-02T15:45:42ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356990#M33255
<P>So far since recieving this update to .21, everything has been working great! Just like at&nbsp;<LI-USER uid="309860">﻿</LI-USER>&nbsp;mentioned, once we recieve the .21 trial firmware update that it's recommended to do a factory reset either through 192.168.0.1 or by going to the modem itself and clicking the pinhole in to reset modem.&nbsp;</P>
<P>&nbsp;</P>
<P>I noticed I wasn't able to connect to wifi on my Google Nexus 5 either on 2.4 or 5 GHz network until I read Dave's post. Did the factor reset; had to change back my security settings, then I was good to go on my cellphone after&nbsp;<img id="smileyhappy" class="emoticon emoticon-smileyhappy" src="https://rogers.i.lithium.com/i/smilies/16x16_smiley-happy.gif" alt="Smiley Happy" title="Smiley Happy" /></P>
<P>&nbsp;</P>
<P>I noticed once the factor reset was done that there was a "temp" wifi network called EasyConnect. One thing I would recommend we update is the length of the password field for the wifi network. I like to have my password for my wifi network to be at least approx 18 characters long to make it harder for intuders from accessing or wifi network. But this is just a personal preference I guess.</P>
<P>&nbsp;</P>
<P>Keep up the great work!</P>
<P>&nbsp;</P>
<P>Cheers</P>Thu, 02 Jun 2016 15:51:09 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356990#M33255lee_3_002016-06-02T15:51:09ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356992#M33257
<BLOCKQUOTE><HR /><LI-USER uid="1676511"></LI-USER> wrote:<BR /><P>&nbsp;</P><P>I noticed once the factor reset was done that there was a "temp" wifi network called EasyConnect. One thing I would recommend we update is the length of the password field for the wifi network. I like to have my password for my wifi network to be at least approx 18 characters long to make it harder for intuders from accessing or wifi network. But this is just a personal preference I guess.</P><P>&nbsp;</P><P>Keep up the great work!</P><P>&nbsp;</P><P>Cheers</P><HR /></BLOCKQUOTE><P>Thanks lee_3_00 for your feedback.</P><P>&nbsp;</P><P>Are you saying that when configuring your network through EasyConnect, you could not set a password that is 18 characters long? If it is the case, I'll add this to the tracking list as well.</P>Thu, 02 Jun 2016 15:55:49 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356992#M33257RogersDave2016-06-02T15:55:49ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356996#M33260
<P>I would like to ask? Why the need of the Rogers <SPAN>EasyConnect&nbsp;</SPAN>setup on a factory reset? I always go in and make all the needed changes anyways via the GUI being a security Guru. So it must be for the common costumers&nbsp;to make it easy for them right?</P><P>&nbsp;</P><P>Thanks,</P><P>&nbsp;</P><P>Daniel&nbsp;<img id="smileywink" class="emoticon emoticon-smileywink" src="https://rogers.i.lithium.com/i/smilies/16x16_smiley-wink.gif" alt="Smiley Wink" title="Smiley Wink" /></P>Thu, 02 Jun 2016 16:05:38 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356996#M33260Triple_Helix2016-06-02T16:05:38ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356997#M33261
<BLOCKQUOTE><HR /><LI-USER uid="713676"></LI-USER> wrote:<BR /><P>I would like to ask? Why the need of the Rogers <SPAN>EasyConnect&nbsp;</SPAN>setup on a factory reset? I always go in and make all the needed changes anyways via the GUI being a security Guru. So it must be for the common costumers&nbsp;to make it easy for them right?</P><P>&nbsp;</P><P>Thanks,</P><P>&nbsp;</P><P>Daniel&nbsp;<img id="smileywink" class="emoticon emoticon-smileywink" src="https://rogers.i.lithium.com/i/smilies/16x16_smiley-wink.gif" alt="Smiley Wink" title="Smiley Wink" /></P><HR /></BLOCKQUOTE><P>That is correct. It also forces customers to change the admin password of the router. Ultimately, the goal is to ensure that basic security settings are in place once the gateway&nbsp;goes online for the first time.</P><P>&nbsp;</P><P>After that, everything can be changed manually.</P>Thu, 02 Jun 2016 16:07:28 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356997#M33261RogersDave2016-06-02T16:07:28ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356998#M33262
<BLOCKQUOTE><HR /><LI-USER uid="309860"></LI-USER> wrote:<BR /><BLOCKQUOTE><HR /><LI-USER uid="924441"></LI-USER> wrote:<BR /><P><LI-USER uid="309860"></LI-USER>&nbsp;and&nbsp;Folks,</P><P>&nbsp;</P><P>My 1st observation...&nbsp;</P><P>&nbsp;</P><P>The manual DNS resolver settings still will not accept DNSv6 entries</P><HR /></BLOCKQUOTE><P>Thanks howi, I've added this to the issue list.</P><P>&nbsp;</P><P>Would you also be able to confirm if defining a manual DNSv4 address has any impact on IPv6 connectivity (it did in the past)?</P><HR /></BLOCKQUOTE><P><LI-USER uid="309860"></LI-USER>,</P><P>&nbsp;</P><P>It is fine as before... getting pings and able to reach IPv6 addresses. The problem you are referring is affecting the CGN3 at my parents with the current firmware (4.2.4.6?) that I must disable the manual DNS settings with using the auto only.</P>Thu, 02 Jun 2016 16:09:08 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356998#M33262howi2016-06-02T16:09:08ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356999#M33263
<P><LI-USER uid="309860">﻿</LI-USER>&nbsp; Ya if possible that would be great! If not no big deal, I know I can still modify the password after through 192.168.0.1 to make it longer&nbsp;</P>Thu, 02 Jun 2016 16:11:20 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/356999#M33263lee_3_002016-06-02T16:11:20ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357031#M33268
<P>Just a quick note on the ESP/IPSec slowdown issue - I upgraded to 500u (no gigabit in my area yet) and the 4.5.8.19 firmware for the 3552 has the same issue - very fast transfers unless ESP/IPv6 is in use.</P>Thu, 02 Jun 2016 21:27:44 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357031#M33268SimplePanda2016-06-02T21:27:44ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357037#M33270
<P>Still working fine here</P><P>Vanilla configuration, modem in bridge mode</P>Thu, 02 Jun 2016 23:03:53 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357037#M33270tyreman2016-06-02T23:03:53ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357038#M33271
<P>Received the .20 firmware, however a few hours after it was updated, I started to receive connection issues in LoL and voip applications. Ran a couple of speed tests while that was happening but it showed that the pings were fine. I'm confused to what is happening..</P>Fri, 03 Jun 2016 00:42:47 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357038#M33271RyzenFX2016-06-03T00:42:47ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357039#M33272
<P>When you have time, log into your modem, navigate to the STATUS ...... DOCSIS EVENT page and have a look for one of the following sequences:<BR />&nbsp;<BR />a. CMTS-MAC=00:17:10&nbsp;&nbsp; which indicates that you are connected to a Casa Systems Cable Modem Termination System (CMTS), or;<BR />b. CMTS-MAC=00:12:43&nbsp;&nbsp; which indicates that you are connected to a Cisco Systems CMTS.<BR />c. CMTS-MAC=00:05:00&nbsp;&nbsp; which indicates that you are connected to a Cisco Systems CMTS.<BR />d. CMTS-MAC=00:1f:ca&nbsp;&nbsp; which indicates that you are connected to a Cisco Systems CMTS.</P>
<P>&nbsp;</P>
<P>Please let me know what CMTS you are on now.&nbsp; Then have a look at my comments on the bottom of the following thread and into the next page.&nbsp; That might explain what you are seeing with LOL and VOIP.&nbsp;&nbsp; I would be interested in knowing if you see similar results for the online ping in LOL, cycling down, peaking upwards, cycling down, etc, etc.</P>
<P>&nbsp;</P>
<P><A href="https://www.dslreports.com/forum/r30788489-4-5-8-21-for-CGN3ACSMR-and-CGNM-3552-Trial-firmware" target="_blank">https://www.dslreports.com/forum/r30788489-4-5-8-21-for-CGN3ACSMR-and-CGNM-3552-Trial-firmware</A></P>
<P>&nbsp;</P>Fri, 03 Jun 2016 00:54:14 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357039#M33272Datalink2016-06-03T00:54:14ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357040#M33273
<P><LI-USER uid="829158">﻿</LI-USER>&nbsp;From what I'm seeing from my docisis event page I'm getting this:&nbsp;<EM><STRONG>CMTS-MAC=00:14:f1.</STRONG></EM></P><P>&nbsp;</P><P>It doesn't match any of the following sequences that you posted below.</P>Fri, 03 Jun 2016 01:04:21 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357040#M33273RyzenFX2016-06-03T01:04:21ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357042#M33275
<P>Thats a Cisco Systems CMTS.&nbsp; Can you run a trace to somewhere, google.ca for example, then when that is complete, ping the second line address, just after the modem address.&nbsp; Type in:</P>
<P>&nbsp;</P>
<P>ping xxx.xxx.xxx.xxx -n 250</P>
<P>&nbsp;</P>
<P>When that is complete, copy the whole test and paste it into a pm to me so I can have a look at it, ping by ping <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P>Fri, 03 Jun 2016 01:26:11 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357042#M33275Datalink2016-06-03T01:26:11ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357048#M33277
<P><LI-USER uid="829158">﻿</LI-USER>&nbsp;Just sent you the info <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> Let me know when you're on to something.</P>Fri, 03 Jun 2016 02:44:47 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357048#M33277RyzenFX2016-06-03T02:44:47ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357049#M33278
<P>Got it, response sent.&nbsp; Very similar to what I'm seeing but I didn't expect that in version .20</P>Fri, 03 Jun 2016 03:12:18 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357049#M33278Datalink2016-06-03T03:12:18ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357146#M33287
<P>So the bug with the LAN ports shutting down came back this morning...&nbsp;</P>
<P>&nbsp;</P>
<P>I power cycled my modem, and when it came back up, I go back in... and it's running 4.5.8.20 again. <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span> What happened?</P>Sat, 04 Jun 2016 11:52:17 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357146#M33287VivienM2016-06-04T11:52:17ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357151#M33290
So your firmware was rolled back to .20? Strange. I can gladly report that after several days with .21, I have not experienced the issue with LAN ports shutting off. When I had the issue, it was daily for me, so this new firmware seems to be working well.Sat, 04 Jun 2016 13:30:15 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357151#M33290toolcubed2016-06-04T13:30:15ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357152#M33291
<P>Hi VivienM</P><P>&nbsp;</P><P>We have a system that ensures modems are running a current version of firmware. The system periodically checks all modems and performs upgrades/downgrades as required.</P><P>&nbsp;</P><P>Normally when modems are running a special version of firmware, we have to exclude them from this system but as one of the first participants in this trial, your modem was missed.</P><P>&nbsp;</P><P>I went ahead, initiated an upgrade back to 4.5.8.21T6 and have made sure your modem is being excluded from automatic downgrade.</P>Sat, 04 Jun 2016 13:31:54 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357152#M33291RogersDave2016-06-04T13:31:54ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357153#M33292
<BLOCKQUOTE><HR /><LI-USER uid="673876"></LI-USER> wrote:<BR />So your firmware was rolled back to .20? Strange. I can gladly report that after several days with .21, I have not experienced the issue with LAN ports shutting off. When I had the issue, it was daily for me, so this new firmware seems to be working well.<HR /></BLOCKQUOTE>
<P>Yup, that was my experience too... until this morning. I'm guessing that the downgrade to .20 happened overnight... and boom, problem is back.</P>
<P>&nbsp;</P>
<P>I reached out to&nbsp;<LI-USER uid="1446984"></LI-USER>&nbsp;; I really hope someone can get me back to .21 today otherwise it's going to be a painful weekend (last weekend, one day I had to power cycle the modem FOUR TIMES)...&nbsp;</P>Sat, 04 Jun 2016 13:32:19 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357153#M33292VivienM2016-06-04T13:32:19ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357155#M33293
<BLOCKQUOTE><HR /><LI-USER uid="309860"></LI-USER> wrote:<BR />
<P>Hi VivienM</P>
<P>&nbsp;</P>
<P>We have a system that ensures modems are running a current version of firmware. The system periodically checks all modems and performs upgrades/downgrades as required.</P>
<P>&nbsp;</P>
<P>Normally when modems are running a special version of firmware, we have to exclude them from this system but as one of the first participants in this trial, your modem was missed.</P>
<P>&nbsp;</P>
<P>I went ahead, initiated an upgrade back to 4.5.8.21T6 and have made sure your modem is being excluded from automatic downgrade.</P>
<HR /></BLOCKQUOTE>
<P><LI-USER uid="309860"></LI-USER>, you are my hero. Modem just updated itself to 4.5.8.21 and my weekend is saved. Thank you so much!&nbsp;</P>Sat, 04 Jun 2016 13:37:43 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357155#M33293VivienM2016-06-04T13:37:43ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357167#M33298
<P><LI-USER uid="18104">﻿</LI-USER>&nbsp; Glad to hear you've received the .21 update! Hopefully this helps resolve some of the issues you've been having. Since this is a trial version though, from time to time the internet may go down due to updates still being pushed to our modems which will require a factory reset.</P>Sat, 04 Jun 2016 15:05:07 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357167#M33298lee_3_002016-06-04T15:05:07ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357176#M33305
Guys, i have been noticing the LAN Port issue (every 48 hours) the LAN port is not functional and only a reboot fixes it. As per this thread 4.5.8.21T6 version is being tested to fix it.<BR /><BR />I am willing to try it, can someone please tell me where the download link to this firmware is? and some of the steps on how to onboard this onto the modem?Sat, 04 Jun 2016 16:41:41 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357176#M33305Gurpreen2016-06-04T16:41:41ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357181#M33309
<P>You cannot download it yourself nor flash the modem yourself, it has to be done from the coax connection.&nbsp;</P><P>&nbsp;</P><P>You need to send an email to&nbsp;<LI-USER uid="1446984">﻿</LI-USER>&nbsp;with the subject "Rogers Rocket Wi-Fi Modem Firmware Trial"<BR /><BR />Regards,</P>Sat, 04 Jun 2016 16:58:31 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357181#M33309cyco2016-06-04T16:58:31ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357182#M33310
<LI-USER uid="309860"></LI-USER> how do i get 4.5.8.21T6, i want to try this ASAP. Im experiencing the LAN port issue?Sat, 04 Jun 2016 17:05:03 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357182#M33310Gurpreen2016-06-04T17:05:03ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357183#M33311
Thanks, just sent <LI-USER uid="1446984"></LI-USER> a Private message with the subject you mentioned. Is that it? do i keep checking firmware on the GUI?Sat, 04 Jun 2016 17:09:33 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357183#M33311Gurpreen2016-06-04T17:09:33ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357184#M33312
<P>One of the mods will probably contact you if more info is required. &nbsp;If not, later today, 4.5.8.21 will load.</P>Sat, 04 Jun 2016 17:24:46 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357184#M33312Datalink2016-06-04T17:24:46ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357185#M33313
<P>I'm getting mine pushed right now! <span class="lia-unicode-emoji" title=":grinning_face_with_smiling_eyes:">😄</span></P>Sat, 04 Jun 2016 17:25:49 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357185#M33313cyco2016-06-04T17:25:49ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357193#M33315
<P>just wondering if this new firmware upgrade is causing these issues that are worse then before the upgrade..</P>
<P>&nbsp;</P>
<DIV class="span12">
<DIV><SPAN class="langTag">Downstream Overview</SPAN>
<TABLE>
<TBODY>
<TR>
<TD><SPAN class="langTag">Port ID</SPAN></TD>
<TD><SPAN class="langTag">Frequency (MHz)</SPAN></TD>
<TD><SPAN class="langTag">Modulation</SPAN></TD>
<TD><SPAN class="langTag">Signal strength (dBmV)</SPAN></TD>
<TD><SPAN class="langTag">Channel ID</SPAN></TD>
<TD><SPAN class="langTag">Signal noise ratio (dB)</SPAN></TD>
</TR>
<TR>
<TD>1</TD>
<TD>615000000</TD>
<TD>256QAM</TD>
<TD>-7.200</TD>
<TD>11</TD>
<TD>35.084</TD>
</TR>
<TR>
<TD>2</TD>
<TD>561000000</TD>
<TD>256QAM</TD>
<TD>-7.800</TD>
<TD>2</TD>
<TD>35.084</TD>
</TR>
<TR>
<TD>3</TD>
<TD>567000000</TD>
<TD>256QAM</TD>
<TD>-6.800</TD>
<TD>3</TD>
<TD>35.595</TD>
</TR>
<TR>
<TD>4</TD>
<TD>573000000</TD>
<TD>256QAM</TD>
<TD>-6.200</TD>
<TD>4</TD>
<TD>35.780</TD>
</TR>
<TR>
<TD>5</TD>
<TD>579000000</TD>
<TD>256QAM</TD>
<TD>-5.100</TD>
<TD>5</TD>
<TD>35.595</TD>
</TR>
<TR>
<TD>6</TD>
<TD>585000000</TD>
<TD>256QAM</TD>
<TD>-4.500</TD>
<TD>6</TD>
<TD>35.780</TD>
</TR>
<TR>
<TD>7</TD>
<TD>591000000</TD>
<TD>256QAM</TD>
<TD>-4.800</TD>
<TD>7</TD>
<TD>35.780</TD>
</TR>
<TR>
<TD>8</TD>
<TD>597000000</TD>
<TD>256QAM</TD>
<TD>-5.200</TD>
<TD>8</TD>
<TD>35.595</TD>
</TR>
<TR>
<TD>9</TD>
<TD>603000000</TD>
<TD>256QAM</TD>
<TD>-6.400</TD>
<TD>9</TD>
<TD>35.595</TD>
</TR>
<TR>
<TD>10</TD>
<TD>609000000</TD>
<TD>256QAM</TD>
<TD>-7.000</TD>
<TD>10</TD>
<TD>35.595</TD>
</TR>
<TR>
<TD>11</TD>
<TD>555000000</TD>
<TD>256QAM</TD>
<TD>-8.100</TD>
<TD>1</TD>
<TD>35.084</TD>
</TR>
<TR>
<TD>12</TD>
<TD>621000000</TD>
<TD>256QAM</TD>
<TD>-8.000</TD>
<TD>12</TD>
<TD>34.926</TD>
</TR>
<TR>
<TD>13</TD>
<TD>633000000</TD>
<TD>256QAM</TD>
<TD>-9.000</TD>
<TD>13</TD>
<TD>34.926</TD>
</TR>
<TR>
<TD>14</TD>
<TD>639000000</TD>
<TD>256QAM</TD>
<TD>-8.700</TD>
<TD>14</TD>
<TD>34.484</TD>
</TR>
<TR>
<TD>15</TD>
<TD>645000000</TD>
<TD>256QAM</TD>
<TD>-8.400</TD>
<TD>15</TD>
<TD>34.926</TD>
</TR>
<TR>
<TD>16</TD>
<TD>651000000</TD>
<TD>256QAM</TD>
<TD>-8.100</TD>
<TD>16</TD>
<TD>34.926</TD>
</TR>
<TR>
<TD>17</TD>
<TD>657000000</TD>
<TD>256QAM</TD>
<TD>-7.300</TD>
<TD>17</TD>
<TD>35.595</TD>
</TR>
<TR>
<TD>18</TD>
<TD>663000000</TD>
<TD>256QAM</TD>
<TD>-7.200</TD>
<TD>18</TD>
<TD>35.780</TD>
</TR>
<TR>
<TD>19</TD>
<TD>669000000</TD>
<TD>256QAM</TD>
<TD>-7.000</TD>
<TD>19</TD>
<TD>35.780</TD>
</TR>
<TR>
<TD>20</TD>
<TD>675000000</TD>
<TD>256QAM</TD>
<TD>-7.000</TD>
<TD>20</TD>
<TD>35.780</TD>
</TR>
<TR>
<TD>21</TD>
<TD>681000000</TD>
<TD>256QAM</TD>
<TD>-7.600</TD>
<TD>21</TD>
<TD>35.595</TD>
</TR>
<TR>
<TD>22</TD>
<TD>687000000</TD>
<TD>256QAM</TD>
<TD>-7.800</TD>
<TD>22</TD>
<TD>35.595</TD>
</TR>
<TR>
<TD>23</TD>
<TD>693000000</TD>
<TD>256QAM</TD>
<TD>-8.100</TD>
<TD>23</TD>
<TD>35.780</TD>
</TR>
<TR>
<TD>24</TD>
<TD>699000000</TD>
<TD>256QAM</TD>
<TD>-8.300</TD>
<TD>24</TD>
<TD>35.595</TD>
</TR>
</TBODY>
</TABLE>
</DIV>
</DIV>
<DIV class="span12">
<DIV><SPAN class="langTag">Upstream Overview</SPAN>
<TABLE>
<TBODY>
<TR>
<TD><SPAN class="langTag">Port ID</SPAN></TD>
<TD><SPAN class="langTag">Frequency (MHz)</SPAN></TD>
<TD><SPAN class="langTag">Modulation</SPAN></TD>
<TD><SPAN class="langTag">Signal strength (dBmV)</SPAN></TD>
<TD><SPAN class="langTag">Channel ID</SPAN></TD>
<TD><SPAN class="langTag">BandWidth</SPAN></TD>
</TR>
<TR>
<TD>1</TD>
<TD>23700000</TD>
<TD>ATDMA - 64QAM</TD>
<TD>39.750</TD>
<TD>2</TD>
<TD>6400000</TD>
</TR>
<TR>
<TD>2</TD>
<TD>38596000</TD>
<TD>ATDMA - 64QAM</TD>
<TD>45.000</TD>
<TD>3</TD>
<TD>3200000</TD>
</TR>
<TR>
<TD>3</TD>
<TD>30596000</TD>
<TD>ATDMA - 64QAM</TD>
<TD>41.750</TD>
<TD>1</TD>
<TD>
<P>6400000</P>
<P>&nbsp;</P>
</TD>
</TR>
</TBODY>
</TABLE>
</DIV>
</DIV>Tue, 07 Jun 2016 20:58:56 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357193#M33315hiho2016-06-07T20:58:56ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357195#M33317
<P>My modem says it got partial service here, however my ping rates went down by quite a bit <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P>
<P>&nbsp;</P>
<P>&nbsp;</P>
<TABLE>
<TBODY>
<TR>
<TD>&nbsp;</TD>
<TD>&nbsp;</TD>
<TD>&nbsp;</TD>
<TD>&nbsp;</TD>
<TD>&nbsp;</TD>
</TR>
<TR>
<TD>&nbsp;</TD>
<TD>&nbsp;</TD>
<TD>&nbsp;</TD>
<TD>&nbsp;</TD>
<TD>&nbsp;</TD>
</TR>
<TR>
<TD>&nbsp;</TD>
<TD>&nbsp;</TD>
<TD>&nbsp;</TD>
<TD>&nbsp;</TD>
<TD>&nbsp;</TD>
</TR>
<TR>
<TD>&nbsp;</TD>
<TD>&nbsp;</TD>
<TD>&nbsp;</TD>
<TD>&nbsp;</TD>
<TD>&nbsp;</TD>
</TR>
<TR>
<TD>&nbsp;</TD>
<TD>&nbsp;</TD>
<TD>&nbsp;</TD>
<TD>&nbsp;</TD>
<TD>&nbsp;</TD>
</TR>
<TR>
<TD>&nbsp;</TD>
<TD>&nbsp;</TD>
<TD>&nbsp;</TD>
<TD>&nbsp;</TD>
<TD>&nbsp;</TD>
</TR>
<TR>
<TD>&nbsp;</TD>
<TD>&nbsp;</TD>
<TD>&nbsp;</TD>
<TD>&nbsp;</TD>
<TD>&nbsp;</TD>
</TR>
</TBODY>
</TABLE>
<P>&nbsp;</P>
<DIV class="span12">
<DIV><SPAN class="langTag">Downstream Overview</SPAN>
<TABLE>
<TBODY>
<TR>
<TD><SPAN class="langTag">Port ID</SPAN></TD>
<TD><SPAN class="langTag">Frequency (MHz)</SPAN></TD>
<TD><SPAN class="langTag">Modulation</SPAN></TD>
<TD><SPAN class="langTag">Signal strength (dBmV)</SPAN></TD>
<TD><SPAN class="langTag">Channel ID</SPAN></TD>
<TD><SPAN class="langTag">Signal noise ratio (dB)</SPAN></TD>
</TR>
<TR>
<TD>1</TD>
<TD>693000000</TD>
<TD>256QAM</TD>
<TD>-0.400</TD>
<TD>30</TD>
<TD>38.983</TD>
</TR>
<TR>
<TD>2</TD>
<TD>609000000</TD>
<TD>256QAM</TD>
<TD>1.500</TD>
<TD>17</TD>
<TD>40.366</TD>
</TR>
<TR>
<TD>3</TD>
<TD>615000000</TD>
<TD>256QAM</TD>
<TD>1.400</TD>
<TD>18</TD>
<TD>40.946</TD>
</TR>
<TR>
<TD>4</TD>
<TD>621000000</TD>
<TD>256QAM</TD>
<TD>1.100</TD>
<TD>19</TD>
<TD>40.366</TD>
</TR>
<TR>
<TD>5</TD>
<TD>633000000</TD>
<TD>256QAM</TD>
<TD>1.300</TD>
<TD>20</TD>
<TD>40.366</TD>
</TR>
<TR>
<TD>6</TD>
<TD>639000000</TD>
<TD>256QAM</TD>
<TD>1.400</TD>
<TD>21</TD>
<TD>40.366</TD>
</TR>
<TR>
<TD>7</TD>
<TD>645000000</TD>
<TD>256QAM</TD>
<TD>1.200</TD>
<TD>22</TD>
<TD>40.366</TD>
</TR>
<TR>
<TD>8</TD>
<TD>651000000</TD>
<TD>256QAM</TD>
<TD>1.000</TD>
<TD>23</TD>
<TD>40.366</TD>
</TR>
<TR>
<TD>9</TD>
<TD>657000000</TD>
<TD>256QAM</TD>
<TD>0.800</TD>
<TD>24</TD>
<TD>40.366</TD>
</TR>
<TR>
<TD>10</TD>
<TD>663000000</TD>
<TD>256QAM</TD>
<TD>0.000</TD>
<TD>25</TD>
<TD>38.983</TD>
</TR>
<TR>
<TD>11</TD>
<TD>669000000</TD>
<TD>256QAM</TD>
<TD>-0.600</TD>
<TD>26</TD>
<TD>38.983</TD>
</TR>
<TR>
<TD>12</TD>
<TD>675000000</TD>
<TD>256QAM</TD>
<TD>-1.300</TD>
<TD>27</TD>
<TD>38.983</TD>
</TR>
<TR>
<TD>13</TD>
<TD>681000000</TD>
<TD>256QAM</TD>
<TD>-1.600</TD>
<TD>28</TD>
<TD>40.366</TD>
</TR>
<TR>
<TD>14</TD>
<TD>687000000</TD>
<TD>256QAM</TD>
<TD>-1.200</TD>
<TD>29</TD>
<TD>38.983</TD>
</TR>
<TR>
<TD>15</TD>
<TD>603000000</TD>
<TD>256QAM</TD>
<TD>1.400</TD>
<TD>16</TD>
<TD>40.366</TD>
</TR>
<TR>
<TD>16</TD>
<TD>699000000</TD>
<TD>256QAM</TD>
<TD>0.800</TD>
<TD>31</TD>
<TD>40.366</TD>
</TR>
<TR>
<TD>17</TD>
<TD>705000000</TD>
<TD>256QAM</TD>
<TD>1.400</TD>
<TD>32</TD>
<TD>34.484</TD>
</TR>
<TR>
<TD>18</TD>
<TD>711000000</TD>
<TD>256QAM</TD>
<TD>1.600</TD>
<TD>33</TD>
<TD>40.366</TD>
</TR>
<TR>
<TD>19</TD>
<TD>717000000</TD>
<TD>256QAM</TD>
<TD>1.700</TD>
<TD>34</TD>
<TD>40.366</TD>
</TR>
<TR>
<TD>20</TD>
<TD>723000000</TD>
<TD>256QAM</TD>
<TD>2.100</TD>
<TD>35</TD>
<TD>40.366</TD>
</TR>
<TR>
<TD>21</TD>
<TD>729000000</TD>
<TD>256QAM</TD>
<TD>2.100</TD>
<TD>36</TD>
<TD>40.946</TD>
</TR>
<TR>
<TD>22</TD>
<TD>735000000</TD>
<TD>256QAM</TD>
<TD>2.300</TD>
<TD>37</TD>
<TD>40.366</TD>
</TR>
<TR>
<TD>23</TD>
<TD>741000000</TD>
<TD>256QAM</TD>
<TD>2.500</TD>
<TD>38</TD>
<TD>40.366</TD>
</TR>
<TR>
<TD>24</TD>
<TD>747000000</TD>
<TD>256QAM</TD>
<TD>2.300</TD>
<TD>39</TD>
<TD>40.946</TD>
</TR>
</TBODY>
</TABLE>
</DIV>
</DIV>
<DIV class="span12">
<DIV><SPAN class="langTag">Upstream Overview</SPAN>
<TABLE>
<TBODY>
<TR>
<TD><SPAN class="langTag">Port ID</SPAN></TD>
<TD><SPAN class="langTag">Frequency (MHz)</SPAN></TD>
<TD><SPAN class="langTag">Modulation</SPAN></TD>
<TD><SPAN class="langTag">Signal strength (dBmV)</SPAN></TD>
<TD><SPAN class="langTag">Channel ID</SPAN></TD>
<TD><SPAN class="langTag">BandWidth</SPAN></TD>
</TR>
<TR>
<TD>1</TD>
<TD>23700000</TD>
<TD>ATDMA - 16QAM</TD>
<TD>40.000</TD>
<TD>2</TD>
<TD>6400000</TD>
</TR>
<TR>
<TD>2</TD>
<TD>38596000</TD>
<TD>ATDMA - 16QAM</TD>
<TD>40.000</TD>
<TD>3</TD>
<TD>3200000</TD>
</TR>
<TR>
<TD>3</TD>
<TD>30596000</TD>
<TD>ATDMA - 16QAM</TD>
<TD>40.000</TD>
<TD>1</TD>
<TD>6400000</TD>
</TR>
</TBODY>
</TABLE>
<P>&nbsp;</P>
<P>&nbsp;</P>
<P>Does that seems right?</P>
</DIV>
</DIV>Tue, 07 Jun 2016 20:59:48 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357195#M33317cyco2016-06-07T20:59:48ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357211#M33321
<P>My&nbsp;4.5.8.21 for CGN3ACSMR signals are very good in my area in Oshawa. I can't see why some would have any -&nbsp;</P><TABLE><TBODY><TR><TD>1</TD><TD>&nbsp;693000000</TD><TD>&nbsp;256QAM</TD><TD>&nbsp;-0.400</TD><TD>&nbsp;30</TD><TD>&nbsp;38.983</TD></TR></TBODY></TABLE><P>&nbsp;</P><DIV class="span12"><DIV><SPAN class="langTag">Downstream Overview</SPAN> <TABLE><TBODY><TR><TD><SPAN class="langTag">Port ID</SPAN></TD><TD><SPAN class="langTag">Frequency (MHz)</SPAN></TD><TD><SPAN class="langTag">Modulation</SPAN></TD><TD><SPAN class="langTag">Signal strength (dBmV)</SPAN></TD><TD><SPAN class="langTag">Channel ID</SPAN></TD><TD><SPAN class="langTag">Signal noise ratio (dB)</SPAN></TD></TR><TR><TD>1</TD><TD>597000000</TD><TD>256QAM</TD><TD>8.300</TD><TD>2</TD><TD>38.605</TD></TR><TR><TD>2</TD><TD>591000000</TD><TD>256QAM</TD><TD>8.600</TD><TD>1</TD><TD>38.605</TD></TR><TR><TD>3</TD><TD>603000000</TD><TD>256QAM</TD><TD>8.500</TD><TD>3</TD><TD>38.605</TD></TR><TR><TD>4</TD><TD>609000000</TD><TD>256QAM</TD><TD>8.900</TD><TD>4</TD><TD>38.983</TD></TR><TR><TD>5</TD><TD>615000000</TD><TD>256QAM</TD><TD>9.700</TD><TD>5</TD><TD>38.605</TD></TR><TR><TD>6</TD><TD>621000000</TD><TD>256QAM</TD><TD>9.400</TD><TD>6</TD><TD>38.983</TD></TR><TR><TD>7</TD><TD>633000000</TD><TD>256QAM</TD><TD>7.600</TD><TD>7</TD><TD>38.983</TD></TR><TR><TD>8</TD><TD>639000000</TD><TD>256QAM</TD><TD>7.100</TD><TD>8</TD><TD>38.605</TD></TR><TR><TD>9</TD><TD>645000000</TD><TD>256QAM</TD><TD>6.600</TD><TD>9</TD><TD>38.983</TD></TR><TR><TD>10</TD><TD>651000000</TD><TD>256QAM</TD><TD>6.200</TD><TD>10</TD><TD>38.605</TD></TR><TR><TD>11</TD><TD>657000000</TD><TD>256QAM</TD><TD>6.100</TD><TD>11</TD><TD>38.983</TD></TR><TR><TD>12</TD><TD>663000000</TD><TD>256QAM</TD><TD>6.700</TD><TD>12</TD><TD>38.605</TD></TR><TR><TD>13</TD><TD>669000000</TD><TD>256QAM</TD><TD>7.900</TD><TD>13</TD><TD>38.983</TD></TR><TR><TD>14</TD><TD>675000000</TD><TD>256QAM</TD><TD>8.400</TD><TD>14</TD><TD>38.605</TD></TR><TR><TD>15</TD><TD>681000000</TD><TD>256QAM</TD><TD>8.900</TD><TD>15</TD><TD>38.983</TD></TR><TR><TD>16</TD><TD>687000000</TD><TD>256QAM</TD><TD>9.100</TD><TD>16</TD><TD>40.366</TD></TR><TR><TD>17</TD><TD>693000000</TD><TD>256QAM</TD><TD>9.700</TD><TD>17</TD><TD>38.983</TD></TR><TR><TD>18</TD><TD>699000000</TD><TD>256QAM</TD><TD>9.100</TD><TD>18</TD><TD>38.605</TD></TR><TR><TD>19</TD><TD>705000000</TD><TD>256QAM</TD><TD>8.800</TD><TD>19</TD><TD>38.983</TD></TR><TR><TD>20</TD><TD>711000000</TD><TD>256QAM</TD><TD>8.200</TD><TD>20</TD><TD>38.983</TD></TR></TBODY></TABLE></DIV></DIV><DIV class="span12"><DIV><SPAN class="langTag">Upstream Overview</SPAN> <TABLE><TBODY><TR><TD><SPAN class="langTag">Port ID</SPAN></TD><TD><SPAN class="langTag">Frequency (MHz)</SPAN></TD><TD><SPAN class="langTag">Modulation</SPAN></TD><TD><SPAN class="langTag">Signal strength (dBmV)</SPAN></TD><TD><SPAN class="langTag">Channel ID</SPAN></TD><TD><SPAN class="langTag">BandWidth</SPAN></TD></TR><TR><TD>1</TD><TD>30596000</TD><TD>ATDMA - 64QAM</TD><TD>&nbsp;39.500</TD><TD>2</TD><TD>6400000</TD></TR><TR><TD>2</TD><TD>23700000</TD><TD>ATDMA - 64QAM</TD><TD>&nbsp;40.250</TD><TD>3</TD><TD>6400000</TD></TR><TR><TD>3</TD><TD>38596000</TD><TD>ATDMA - 64QAM</TD><TD>&nbsp;40.750</TD><TD>1</TD><TD>3200000</TD></TR></TBODY></TABLE><P>&nbsp;</P><P>&nbsp;</P></DIV></DIV><P><A href="http://www.speedtest.net/my-result/5379400483" target="_blank"><IMG src="http://www.speedtest.net/result/5379400483.png" border="0" /></A></P>Sat, 04 Jun 2016 21:37:22 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357211#M33321Triple_Helix2016-06-04T21:37:22ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357218#M33325
<P>The problem isn't the data rate or successful single pings. &nbsp;The problem is the latency that is showing up in applications and ingame. &nbsp;If you look at the following ping test to the first node beyond my modem, you can see the second and forth pings, which are high time pings.</P>
<P>&nbsp;</P>
<P>Pinging 99.239.32.1 with 32 bytes of data:</P>
<P>&nbsp;</P>
<P>Reply from 99.239.32.1: bytes=32 time=28ms TTL=63<BR />Reply from 99.239.32.1: bytes=32 time=199ms TTL=63<BR />Reply from 99.239.32.1: bytes=32 time=12ms TTL=63<BR />Reply from 99.239.32.1: bytes=32 time=118ms TTL=63<BR />Reply from 99.239.32.1: bytes=32 time=12ms TTL=63</P>
<P>&nbsp;</P>
<P>Ping statistics for 99.239.32.1:<BR /> Packets: Sent = 5, Received = 5, Lost = 0 (0% loss),<BR />Approximate round trip times in milli-seconds:<BR /> Minimum = 12ms, Maximum = 199ms, Average = 73ms</P>
<P>&nbsp;</P>
<P>So, with just 5 pings, my average ping time is 73 ms. &nbsp;In a few more pings, there will be another high time ping or equal or greater time. &nbsp;My average ping time to the first node historically has been 10 ms. &nbsp;Now, if I let this run long enough my average ping time will be 20 to 30 ms with visible high time pings. &nbsp;Consider this, this is the first stop on the road to everywhere, and I'm seeing high return times from that node alone. &nbsp;Fwiw, I'm not the only one to see this in an application or possibly in a game. &nbsp;This is seen thru a CGNM-3552 with V4.5.8.21 running gigabit service out to a Casa CMTS. &nbsp;Its an interesting combination, higher data rates and higher latency. &nbsp;So something is up, so to speak. &nbsp;</P>
<P>&nbsp;</P>
<P>Here are some examples of graphed ping times out to the first node beyond my CGNM-3552:</P>
<P>&nbsp;</P>
<P><A href="https://communityforums.rogers.com/t5/media/gallerypage/user-id/829158/image-id/3520iEE410A8BE2503DD0" target="_blank">http://communityforums.rogers.com/t5/media/gallerypage/user-id/829158/image-id/3520iEE410A8BE2503DD0</A></P>
<P>&nbsp;</P>
<P>&nbsp;</P>
<P><A href="https://communityforums.rogers.com/t5/media/gallerypage/user-id/829158/image-id/3521i6C10342CB35F4AB4" target="_blank">http://communityforums.rogers.com/t5/media/gallerypage/user-id/829158/image-id/3521i6C10342CB35F4AB4</A></P>
<P>&nbsp;</P>
<P>From a couple of days earlier, showing the time distribution:</P>
<P>&nbsp;</P>
<P><A href="https://communityforums.rogers.com/t5/media/gallerypage/user-id/829158/image-id/3469i5CD04FB9F4FE100B" target="_blank">http://communityforums.rogers.com/t5/media/gallerypage/user-id/829158/image-id/3469i5CD04FB9F4FE100B</A></P>
<P>&nbsp;</P>
<P><A href="https://communityforums.rogers.com/t5/media/gallerypage/user-id/829158/image-id/3470i601F2DCE974604A8" target="_blank">http://communityforums.rogers.com/t5/media/gallerypage/user-id/829158/image-id/3470i601F2DCE974604A8</A></P>
<P>&nbsp;</P>
<P>In order to see this run a trace to anywhere. &nbsp;Then ping the second address in the trace, which is the first node beyond your modem. &nbsp;Run it for something like 100 or 200 pings and just sit back and watch the ping times as they scroll by. &nbsp;You will probably see pings in the 20 to 30 ms range, then some high time ping possibly in the 200 to 300 ms timeframe. &nbsp;If you do this, please let me know what your results are. &nbsp;If by some chance you have an average in the 10 ms range, I'll probably ask you to send me a copy of the whole ping test so that I can have a look at it, ping by ping. &nbsp;The maximum number of pings that the command window will hold, so that you can copy it, is 293, despite the fact that the test itself might be much longer. &nbsp;</P>
<P>&nbsp;</P>
<P>Just as an aside, your signal levels are in spec, but, personal opinion the downstream levels are pretty high. &nbsp;They should be down at 0 dBmV. &nbsp;But, if they aren't presenting any issues at this time, better to let sleeping dogs lie. &nbsp;Over the years that will come down as the external cable ages.</P>
<P>&nbsp;</P>Sat, 04 Jun 2016 23:02:38 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357218#M33325Datalink2016-06-04T23:02:38ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357220#M33327
<P>kool saw this post and thought i would&nbsp; give it a go...think maybe i might have a problem....did the tracert then used the 2nd ip to do a ping with..</P><P>&nbsp;</P><P>ping 99.253.232.11</P><P>Pinging 99.253.232.11 with 32 bytes of data:<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.</P><P>Ping statistics for 99.253.232.11:<BR />Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),</P><P>ping 99.253.232.11 -t</P><P>Pinging 99.253.232.11 with 32 bytes of data:<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.</P><P>Ping statistics for 99.253.232.11:<BR />Packets: Sent = 44, Received = 0, Lost = 44 (100% loss),</P>Sat, 04 Jun 2016 23:28:42 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357220#M33327hiho2016-06-04T23:28:42ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357221#M33328
<P>My guess is that you're on a Cisco CMTS at the moment, which is probably set to not respond to pings. &nbsp;</P>
<P>When you have time, can you log into your modem, navigate to the STATUS ...... DOCSIS EVENT page and have a look for one of the following sequences:<BR /> <BR />a. CMTS-MAC=00:17:10 which indicates that you are connected to a Casa Systems Cable Modem Termination System (CMTS), or;<BR />b. any of the following which indicates that you are connected to a Cisco Systems CMTS.</P>
<P>1. CMTS-MAC=00:05:00 <BR /> 2. CMTS-MAC=00:12:43 <BR /> 3. CMTS-MAC=00:14:f1<BR /> 4. CMTS-MAC=00:1f:ca</P>
<P><SPAN>5. CMTS-MAC=e0:2f:6d</SPAN><BR />&nbsp;</P>
<P>Please let me know what CMTS you're on, Cisco or Casa?</P>Sun, 05 Jun 2016 00:12:25 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357221#M33328Datalink2016-06-05T00:12:25ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357223#M33330
<P>Ok, can you delete the events log as it has your modem MAC address in it. &nbsp;</P>
<P>&nbsp;</P>
<P>You're on a Casa CMTS. &nbsp;Its interesting that pinging the second IP fails. &nbsp;What happens when you ping something usual, like google.ca or google.com?</P>Sun, 05 Jun 2016 00:11:15 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357223#M33330Datalink2016-06-05T00:11:15ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357227#M33332
<P>&nbsp;</P><P>ping google.ca</P><P>Pinging google.ca [2607:f8b0:400b:80b::2003] with 32 bytes of data:<BR />Reply from 2607:f8b0:400b:80b::2003: time=15ms<BR />Reply from 2607:f8b0:400b:80b::2003: time=16ms<BR />Reply from 2607:f8b0:400b:80b::2003: time=15ms<BR />Reply from 2607:f8b0:400b:80b::2003: time=30ms</P><P>Ping statistics for 2607:f8b0:400b:80b::2003:<BR />Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),<BR />Approximate round trip times in milli-seconds:<BR />Minimum = 15ms, Maximum = 30ms, Average = 19ms</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>ping rogers.ca</P><P>Pinging rogers.ca [207.245.252.27] with 32 bytes of data:<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.<BR />Request timed out.</P><P>Ping statistics for 207.245.252.27:<BR />Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),</P><P>&nbsp;</P><P>&nbsp;</P><P>ping google.com</P><P>Pinging google.com [2607:f8b0:400b:80a::200e] with 32 bytes of data:<BR />Reply from 2607:f8b0:400b:80a::200e: time=12ms<BR />Reply from 2607:f8b0:400b:80a::200e: time=12ms<BR />Reply from 2607:f8b0:400b:80a::200e: time=17ms<BR />Reply from 2607:f8b0:400b:80a::200e: time=13ms</P><P>Ping statistics for 2607:f8b0:400b:80a::200e:<BR />Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),<BR />Approximate round trip times in milli-seconds:<BR />Minimum = 12ms, Maximum = 17ms, Average = 13ms</P><P>&nbsp;</P>Sun, 05 Jun 2016 00:20:34 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357227#M33332hiho2016-06-05T00:20:34ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357229#M33334
<P>Thats a little strange. &nbsp;The IPV4 address times out but the IPV6 addresses work. &nbsp;Try this.</P>
<P>&nbsp;</P>
<P>tracert -6 ipv6.google.com</P>
<P>&nbsp;</P>
<P>Then, using the second IP address, ping that address. &nbsp;It should return a ping. &nbsp;You can force the use of IPV6 by using "-6" in the command.</P>Sun, 05 Jun 2016 00:27:07 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357229#M33334Datalink2016-06-05T00:27:07ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357230#M33335
<P>yup now i get ping <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>&nbsp;</P><P>ping 2607:f798:804:2d2::1 -t</P><P>Pinging 2607:f798:804:2d2::1 with 32 bytes of data:<BR />Reply from 2607:f798:804:2d2::1: time=28ms<BR />Reply from 2607:f798:804:2d2::1: time=29ms<BR />Reply from 2607:f798:804:2d2::1: time=19ms<BR />Reply from 2607:f798:804:2d2::1: time=51ms<BR />Reply from 2607:f798:804:2d2::1: time=16ms<BR />Reply from 2607:f798:804:2d2::1: time=16ms<BR />Reply from 2607:f798:804:2d2::1: time=16ms<BR />Reply from 2607:f798:804:2d2::1: time=13ms<BR />Reply from 2607:f798:804:2d2::1: time=12ms<BR />Reply from 2607:f798:804:2d2::1: time=14ms<BR />Reply from 2607:f798:804:2d2::1: time=12ms<BR />Reply from 2607:f798:804:2d2::1: time=16ms<BR />Reply from 2607:f798:804:2d2::1: time=16ms<BR />Reply from 2607:f798:804:2d2::1: time=14ms<BR />Reply from 2607:f798:804:2d2::1: time=12ms<BR />Reply from 2607:f798:804:2d2::1: time=13ms<BR />Reply from 2607:f798:804:2d2::1: time=14ms<BR />Reply from 2607:f798:804:2d2::1: time=11ms<BR />Reply from 2607:f798:804:2d2::1: time=12ms<BR />Reply from 2607:f798:804:2d2::1: time=14ms<BR />Reply from 2607:f798:804:2d2::1: time=12ms<BR />Reply from 2607:f798:804:2d2::1: time=21ms<BR />Reply from 2607:f798:804:2d2::1: time=13ms<BR />Reply from 2607:f798:804:2d2::1: time=12ms<BR />Reply from 2607:f798:804:2d2::1: time=15ms<BR />Reply from 2607:f798:804:2d2::1: time=14ms<BR />Reply from 2607:f798:804:2d2::1: time=16ms<BR />Reply from 2607:f798:804:2d2::1: time=18ms<BR />Reply from 2607:f798:804:2d2::1: time=22ms<BR />Reply from 2607:f798:804:2d2::1: time=22ms<BR />Reply from 2607:f798:804:2d2::1: time=17ms<BR />Reply from 2607:f798:804:2d2::1: time=13ms<BR />Reply from 2607:f798:804:2d2::1: time=21ms<BR />Reply from 2607:f798:804:2d2::1: time=17ms<BR />Reply from 2607:f798:804:2d2::1: time=22ms</P><P>Ping statistics for 2607:f798:804:2d2::1:<BR />Packets: Sent = 35, Received = 35, Lost = 0 (0% loss),<BR />Approximate round trip times in milli-seconds:<BR />Minimum = 11ms, Maximum = 51ms, Average = 17ms</P>Sun, 05 Jun 2016 00:31:03 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357230#M33335hiho2016-06-05T00:31:03ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357232#M33336
<P>looks good, can you do the same, running the test for 250 pings and post just the end results. &nbsp;I might ask you to send me the whole test and a couple of other bits of data.</P>Sun, 05 Jun 2016 01:12:20 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357232#M33336Datalink2016-06-05T01:12:20ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357237#M33337
<P>Ping statistics for 2607:f798:804:2d2::1:<BR />Packets: Sent = 250, Received = 250, Lost = 0 (0% loss),<BR />Approximate round trip times in milli-seconds:<BR />Minimum = 10ms, Maximum = 223ms, Average = 20ms</P>Sun, 05 Jun 2016 01:35:59 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357237#M33337hiho2016-06-05T01:35:59ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357238#M33338
<P>Yup, thats looking more like what I see. &nbsp;If you still have the command window up, or the data dumped into notepad for now, can you copy the whole test top to bottom and send it to me in a pm? &nbsp;I'd like to have a closer look at it. &nbsp;Thanks for your help <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> &nbsp; Are you noticing if any of the high ping times in applications or in games are presenting any problems?</P>Sun, 05 Jun 2016 01:44:44 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357238#M33338Datalink2016-06-05T01:44:44ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357246#M33340
<P>Th firmware was pushed to my modem about 72 hours ago - so far so good, no drops. I'm running my modem in bridge&nbsp;mode and I haven't noticed any stability issues.</P><P>&nbsp;</P><P>I did a factory reset of my modem to get IPV6 functionality.</P><P>&nbsp;</P><P>One problem after the reset was that EasyConnect had some trouble initially obtaining an IP address, and there was no way to bypass the screen until an IP/internet connectivty was obtained.</P><P>&nbsp;</P><P>Also, you must create a WiFi network even though you maybe using bridge mode - also I didn't realize teh WiFi password becomes the cusadmin&nbsp;password for the unit as well.</P><P>&nbsp;</P><P>Quick question, does IPV6 work in bridge&nbsp;mode as well or does the modem need to be in gateway?</P>Sun, 05 Jun 2016 10:10:01 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357246#M33340coolspot2016-06-05T10:10:01ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357249#M33341
<P>Have been running Firmware 4.5.8.21 for a couple days now and things are a lot better with respect to internet drops.</P><P>&nbsp;</P><P>2 things:</P><P>&nbsp;</P><P>1) My Chromecast (1st Gen) device would show as 'connected' to the wireless network, however my laptop would not 'see'/detect the device on the network (NOTE: I am NOT running in Bridge Mode) I ended up connecting the Chromecast to another wireless network I have running in the house - and all worked as expected.</P><P>&nbsp;</P><P>2) Issue this AM at around 3:00 - 4:00 where my internet access was down - but it DID NOT require me to power down/power off the modem - I waited it out and things seemed to resolve on their own.</P><P>&nbsp;</P><P>Other than that, it's been great to not have to reset the modem every 18-24 hours.</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P>Sun, 05 Jun 2016 10:44:35 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357249#M33341cvanderkolff2016-06-05T10:44:35ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357272#M33345
<P>&nbsp;</P>
<P><SPAN><IMG src="https://rogers.i.lithium.com/t5/image/serverpage/image-id/3536i98366B53FBE573B8/image-size/original?v=v2&amp;px=-1" border="0" alt="2016-06-05_12-38-01.png" title="2016-06-05_12-38-01.png" /></SPAN></P>
<P>&nbsp;</P>
<P>&nbsp;</P>
<P><SPAN><IMG src="https://rogers.i.lithium.com/t5/image/serverpage/image-id/3537iE033455BF836F89C/image-size/original?v=v2&amp;px=-1" border="0" alt="2016-06-05_12-39-40.png" title="2016-06-05_12-39-40.png" /></SPAN></P>
<P>&nbsp;</P>
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<P>Pinging <A href="http://www.google.ca" target="_blank">www.google.ca</A> [2607:f8b0:400b:80a::2003] with 32 bytes of data:<BR />Reply from 2607:f8b0:400b:80a::2003: time=31ms<BR />Reply from 2607:f8b0:400b:80a::2003: time=46ms<BR />Reply from 2607:f8b0:400b:80a::2003: time=29ms<BR />Reply from 2607:f8b0:400b:80a::2003: time=29ms</P>
<P>Ping statistics for 2607:f8b0:400b:80a::2003:<BR />Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),<BR />Approximate round trip times in milli-seconds:<BR />Minimum = 29ms, Maximum = 46ms, Average = 33ms</P>Sun, 05 Jun 2016 16:59:17 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357272#M33345Triple_Helix2016-06-05T16:59:17ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357334#M33361
<P>It appears that .21 was successfully installed last night. While it's early days, there are a couple of things that look a little wrong. Could anyone else confirm?</P><P>&nbsp;</P><P>Basic -&gt; Basic Settings -&gt; Lan Setup -&gt; Connected Devices.&nbsp;</P><P>This shows only a single stale entry for&nbsp;the very first device in the DHCP range, even though there are many devices wirelessly connected. Multipe refreshes done.</P><P>&nbsp;</P><P>Wireless -&gt; Access Control -&gt; Device Filter -&gt; Connected Devices</P><P>This shows no entries, even after multiple refresh atrtempts. Again, multiple devices actually connected.</P><P>&nbsp;</P><P><SPAN>Basic -&gt; Basic Settings -&gt; DMZ -&gt; DMZ Settings -&gt; DMZ Host&nbsp;-&gt; Connected Devices.&nbsp;</SPAN></P><P><SPAN>Same thing. Empty list apart from a stale entry for the first IP in the DHCP range.</SPAN></P><P>&nbsp;</P><P>These tables were populated in .20</P><P>&nbsp;</P><P>&nbsp;</P>Mon, 06 Jun 2016 12:39:55 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357334#M33361zardoz992016-06-06T12:39:55ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357338#M33363
<P>Not sure if it's related to this firmware or not, but I'm seeing upstream speeds varying a lot this morning.</P><P>&nbsp;</P><P>The speed (on the 100u plan) slowly increases to near 700KBps then tanks to near 0 and starts climbing again.</P><P>&nbsp;</P><P>Last time I grabbed a large file such as this remotely (same destination and similar size file and file type) I got a constant 1.2MBps which is the advertised speed.</P>Mon, 06 Jun 2016 12:46:10 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357338#M33363mrhexen2016-06-06T12:46:10ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357359#M33374
<BLOCKQUOTE><HR /><LI-USER uid="1568918"></LI-USER> wrote:<BR /><P>It appears that .21 was successfully installed last night. While it's early days, there are a couple of things that look a little wrong. Could anyone else confirm?</P><P>&nbsp;</P><P>Basic -&gt; Basic Settings -&gt; Lan Setup -&gt; Connected Devices.&nbsp;</P><P>This shows only a single stale entry for&nbsp;the very first device in the DHCP range, even though there are many devices wirelessly connected. Multipe refreshes done.</P><P>&nbsp;</P><P>Wireless -&gt; Access Control -&gt; Device Filter -&gt; Connected Devices</P><P>This shows no entries, even after multiple refresh atrtempts. Again, multiple devices actually connected.</P><P>&nbsp;</P><P><SPAN>Basic -&gt; Basic Settings -&gt; DMZ -&gt; DMZ Settings -&gt; DMZ Host&nbsp;-&gt; Connected Devices.&nbsp;</SPAN></P><P><SPAN>Same thing. Empty list apart from a stale entry for the first IP in the DHCP range.</SPAN></P><P>&nbsp;</P><P>These tables were populated in .20</P><P>&nbsp;</P><P>&nbsp;</P><HR /></BLOCKQUOTE><P>Hi zardoz99,</P><P>&nbsp;</P><P>Thanks for your feedback. This has not been reported previously. I wonder if the list would have been cleared during the upgrade and will get populated as the previous DHCP leases expire on your connected devices (7 days).</P><P>&nbsp;</P><P>You may want to force a DHCP release/renew from some of your devices to see if they show up in the list after.</P>Mon, 06 Jun 2016 13:40:33 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357359#M33374RogersDave2016-06-06T13:40:33ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357360#M33375
<BLOCKQUOTE><HR /><LI-USER uid="432381"></LI-USER> wrote:<BR /><P>Have been running Firmware 4.5.8.21 for a couple days now and things are a lot better with respect to internet drops.</P><P>&nbsp;</P><P>&nbsp;</P><P>1) My Chromecast (1st Gen) device would show as 'connected' to the wireless network, however my laptop would not 'see'/detect the device on the network (NOTE: I am NOT running in Bridge Mode) I ended up connecting the Chromecast to another wireless network I have running in the house - and all worked as expected.</P><HR /></BLOCKQUOTE><P>Hi cvanderkolff,</P><P>&nbsp;</P><P>Have you been able to connect your Chromecast to your Rogers gateway? If not, this may indicate an issue with mDNS which I'd like to have investigated.</P><P>&nbsp;</P><P>Keep us posted.</P>Mon, 06 Jun 2016 13:42:43 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357360#M33375RogersDave2016-06-06T13:42:43ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357366#M33380
<P>I tried yesterday afternoon again with no luck. (Disabling the 5G wifi network - then re-attempting the connection - failed.)</P><P>&nbsp;</P><P>I now have the Hitron modem with Residential Gateway Function 'Disabled' , and I'm now using my Apple Airport as my wireless router in the house. I've only been testing wired devices this AM and all looks good , when I get home this afternoon I'll try connecting my Chromecast to the Airport and see how THAT goes, but , my guess is it will work fine.</P><P>&nbsp;</P><P>Let me know if you'd like me to try something else out with the Hitron as my wireless router, as I can easily change things back and forth.</P><P>&nbsp;</P><P>Chris</P><P>&nbsp;</P>Mon, 06 Jun 2016 14:03:15 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357366#M33380cvanderkolff2016-06-06T14:03:15ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357374#M33386
<P>Hello,</P><P>&nbsp;</P><P>I received the .21 firmware upgrade this morning on my CGN3ACSMR modem, and I just had my internet cut out for about 20 minutes.</P><P>&nbsp;</P><P>I had recently been having short service outages for a little while now. &nbsp;I used to run my Rocket modem in bridged mode and using an ASUS RT-N66U router, and I used to have to power reset both to get my internet back up (I didn't know about the dead LAN port issue at the time), and then thought maybe it was my router failing, thus I've been using the Rocket modem as a gateway. &nbsp;What I am seeing lately is seeing the internet cut out maybe one or two times a day (at least that I have noticed). &nbsp;I had hoped the upgrade from .16 to .21 would resolve the issue, and that after a bit of testing in gateway mode, that I would go back to bridged mode, but didn't get that far.</P><P>&nbsp;</P><P>I just had a small outage at 9:40am (even though the logs say 10:40am). &nbsp;When I checked the modem lights, they all looked normal (power light solid green, downstream and upstream light were solid blue, STATUS &nbsp;solid green, LAN solid green, Wireless 2.4 and 5ghz flashing green).</P><P>&nbsp;</P><P>Below are the log and signals. &nbsp; I'd appreciate any feedback and advice.</P><P>&nbsp;</P><P>eyeeifmx</P><P>&nbsp;</P><DIV class="span12"><SPAN class="langTag">DOCSIS Logs</SPAN><P><SPAN class="langTag">The DOCSIS event logs is shown here</SPAN></P></DIV><DIV class="span12"><TABLE><TBODY><TR><TD><SPAN class="langTag">No.</SPAN></TD><TD><SPAN class="langTag">Time</SPAN></TD><TD><SPAN class="langTag">type</SPAN></TD><TD><SPAN class="langTag">Priority</SPAN></TD><TD><SPAN class="langTag">Event</SPAN></TD></TR><TR><TD>1</TD><TD>06/06/16 01:13:25</TD><TD>82000200</TD><TD>critical</TD><TD>No Ranging Response received - T3 time-out;CM-MAC=xx;CMTS-MAC=00:17:10:90:d2:20;CM-QOS=1.1;CM-VER=3.0;</TD></TR><TR><TD>2</TD><TD>06/06/16 07:48:06</TD><TD>69010100</TD><TD>notice</TD><TD>SW Download INIT - Via NMS</TD></TR><TR><TD>3</TD><TD>06/06/16 07:54:02</TD><TD>69011100</TD><TD>notice</TD><TD>SW download Successful - Via NMS</TD></TR><TR><TD>4</TD><TD>06/06/16 12:59:38</TD><TD>90000000</TD><TD>warning</TD><TD>MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=xx;CMTS-MAC=00:17:10:90:d2:20;CM-QOS=1.1;CM-VER=3.0;</TD></TR><TR><TD>5</TD><TD>06/06/16 12:59:40</TD><TD>73040100</TD><TD>notice</TD><TD>TLV-11 - unrecognized OID;CM-MAC=xx;CMTS-MAC=00:17:10:90:d2:20;CM-QOS=1.1;CM-VER=3.0;</TD></TR><TR><TD>6</TD><TD>06/06/16 14:10:51</TD><TD>82000200</TD><TD>critical</TD><TD>No Ranging Response received - T3 time-out;CM-MAC=xx;CMTS-MAC=00:17:10:90:d2:20;CM-QOS=1.1;CM-VER=3.0;</TD></TR><TR><TD>7</TD><TD>06/06/16 14:10:52</TD><TD>82000300</TD><TD>critical</TD><TD>Ranging Request Retries exhausted;CM-MAC=xx;CMTS-MAC=00:17:10:90:d2:20;CM-QOS=1.1;CM-VER=3.0;</TD></TR><TR><TD>8</TD><TD>06/06/16 14:10:52</TD><TD>82000600</TD><TD>critical</TD><TD>Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=xx;CMTS-MAC=00:17:10:90:d2:20;CM-QOS=1.1;CM-VER=3.0;</TD></TR><TR><TD>9</TD><TD>06/06/16 10:38:55</TD><TD>82000200</TD><TD>critical</TD><TD>No Ranging Response received - T3 time-out;CM-MAC=xx;CMTS-MAC=00:17:10:90:d2:20;CM-QOS=1.1;CM-VER=3.0;</TD></TR><TR><TD>10</TD><TD>06/06/16 10:38:56</TD><TD>82000300</TD><TD>critical</TD><TD>Ranging Request Retries exhausted;CM-MAC=xx;CMTS-MAC=00:17:10:90:d2:20;CM-QOS=1.1;CM-VER=3.0;</TD></TR><TR><TD>11</TD><TD>06/06/16 10:38:56</TD><TD>82000600</TD><TD>critical</TD><TD>Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=xx;CMTS-MAC=00:17:10:90:d2:20;CM-QOS=1.1;CM-VER=3.0;</TD></TR><TR><TD>12</TD><TD>06/06/16 10:40:01</TD><TD>82000200</TD><TD>critical</TD><TD>No Ranging Response received - T3 time-out;CM-MAC=xx;CMTS-MAC=00:17:10:90:d2:20;CM-QOS=1.1;CM-VER=3.0;</TD></TR><TR><TD>13</TD><TD>06/06/16 10:40:11</TD><TD>82000300</TD><TD>critical</TD><TD>Ranging Request Retries exhausted;CM-MAC=xx;CMTS-MAC=00:17:10:90:d2:20;CM-QOS=1.1;CM-VER=3.0;</TD></TR><TR><TD>14</TD><TD>06/06/16 10:40:11</TD><TD>82000600</TD><TD>critical</TD><TD>Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=xx;CMTS-MAC=00:17:10:90:d2:20;CM-QOS=1.1;CM-VER=3.0;</TD></TR><TR><TD>15</TD><TD>06/06/16 10:55:44</TD><TD>82000200</TD><TD>critical</TD><TD>No Ranging Response received - T3 time-out;CM-MAC=xx;CMTS-MAC=00:17:10:90:d2:20;CM-QOS=1.1;CM-VER=3.0;</TD></TR><TR><TD>16</TD><TD>06/06/16 10:55:44</TD><TD>82000300</TD><TD>critical</TD><TD>Ranging Request Retries exhausted;CM-MAC=xx;CMTS-MAC=00:17:10:90:d2:20;CM-QOS=1.1;CM-VER=3.0;</TD></TR><TR><TD>17</TD><TD>06/06/16 10:55:44</TD><TD>82000600</TD><TD>critical</TD><TD>Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=xx;CMTS-MAC=00:17:10:90:d2:20;CM-QOS=1.1;CM-VER=3.0;</TD></TR><TR><TD>18</TD><TD>06/06/16 10:55:45</TD><TD>82000300</TD><TD>critical</TD><TD>Ranging Request Retries exhausted;CM-MAC=xx;CMTS-MAC=00:17:10:90:d2:20;CM-QOS=1.1;CM-VER=3.0;</TD></TR><TR><TD>19</TD><TD>06/06/16 10:55:45</TD><TD>82000600</TD><TD>critical</TD><TD>Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=xx;CMTS-MAC=00:17:10:90:d2:20;CM-QOS=1.1;CM-VER=3.0;</TD></TR><TR><TD>20</TD><TD>06/06/16 10:55:46</TD><TD>82000200</TD><TD>critical</TD><TD>No Ranging Response received - T3 time-out;CM-MAC=xx;CMTS-MAC=00:17:10:90:d2:20;CM-QOS=1.1;CM-VER=3.0;</TD></TR></TBODY></TABLE></DIV><DIV class="span12"><DIV class="form-actions"><SPAN class="langTag">Clear</SPAN></DIV><DIV class="form-actions">&nbsp;</DIV><DIV class="form-actions">&nbsp;</DIV><DIV class="form-actions">Here are the signals from DOCSIS WAN</DIV><DIV class="form-actions">&nbsp;</DIV><DIV class="form-actions"><DIV class="span12"><DIV><SPAN class="langTag">Downstream Overview</SPAN> <TABLE><TBODY><TR><TD><SPAN class="langTag">Port ID</SPAN></TD><TD><SPAN class="langTag">Frequency (MHz)</SPAN></TD><TD><SPAN class="langTag">Modulation</SPAN></TD><TD><SPAN class="langTag">Signal strength (dBmV)</SPAN></TD><TD><SPAN class="langTag">Channel ID</SPAN></TD><TD><SPAN class="langTag">Signal noise ratio (dB)</SPAN></TD></TR><TR><TD>1</TD><TD>615000000</TD><TD>256QAM</TD><TD>-1.200</TD><TD>11</TD><TD>38.983</TD></TR><TR><TD>2</TD><TD>561000000</TD><TD>256QAM</TD><TD>-2.800</TD><TD>2</TD><TD>38.605</TD></TR><TR><TD>3</TD><TD>567000000</TD><TD>256QAM</TD><TD>-1.400</TD><TD>3</TD><TD>40.366</TD></TR><TR><TD>4</TD><TD>573000000</TD><TD>256QAM</TD><TD>-3.500</TD><TD>4</TD><TD>38.605</TD></TR><TR><TD>5</TD><TD>579000000</TD><TD>256QAM</TD><TD>-2.500</TD><TD>5</TD><TD>38.983</TD></TR><TR><TD>6</TD><TD>585000000</TD><TD>256QAM</TD><TD>-2.800</TD><TD>6</TD><TD>38.983</TD></TR><TR><TD>7</TD><TD>591000000</TD><TD>256QAM</TD><TD>-1.400</TD><TD>7</TD><TD>38.605</TD></TR><TR><TD>8</TD><TD>597000000</TD><TD>256QAM</TD><TD>-2.400</TD><TD>8</TD><TD>38.605</TD></TR><TR><TD>9</TD><TD>603000000</TD><TD>256QAM</TD><TD>-1.200</TD><TD>9</TD><TD>38.983</TD></TR><TR><TD>10</TD><TD>609000000</TD><TD>256QAM</TD><TD>-1.400</TD><TD>10</TD><TD>38.983</TD></TR><TR><TD>11</TD><TD>555000000</TD><TD>256QAM</TD><TD>-1.800</TD><TD>1</TD><TD>40.366</TD></TR><TR><TD>12</TD><TD>621000000</TD><TD>256QAM</TD><TD>-2.300</TD><TD>12</TD><TD>38.983</TD></TR><TR><TD>13</TD><TD>633000000</TD><TD>256QAM</TD><TD>-2.000</TD><TD>13</TD><TD>38.983</TD></TR><TR><TD>14</TD><TD>639000000</TD><TD>256QAM</TD><TD>-2.200</TD><TD>14</TD><TD>38.605</TD></TR><TR><TD>15</TD><TD>645000000</TD><TD>256QAM</TD><TD>-2.100</TD><TD>15</TD><TD>38.983</TD></TR><TR><TD>16</TD><TD>651000000</TD><TD>256QAM</TD><TD>-3.100</TD><TD>16</TD><TD>38.605</TD></TR><TR><TD>17</TD><TD>657000000</TD><TD>256QAM</TD><TD>-1.400</TD><TD>17</TD><TD>38.983</TD></TR><TR><TD>18</TD><TD>663000000</TD><TD>256QAM</TD><TD>-2.100</TD><TD>18</TD><TD>38.983</TD></TR><TR><TD>19</TD><TD>669000000</TD><TD>256QAM</TD><TD>-2.300</TD><TD>19</TD><TD>38.983</TD></TR><TR><TD>20</TD><TD>675000000</TD><TD>256QAM</TD><TD>-2.400</TD><TD>20</TD><TD>38.605</TD></TR><TR><TD>21</TD><TD>681000000</TD><TD>256QAM</TD><TD>-1.700</TD><TD>21</TD><TD>38.983</TD></TR><TR><TD>22</TD><TD>687000000</TD><TD>256QAM</TD><TD>-2.500</TD><TD>22</TD><TD>38.605</TD></TR><TR><TD>23</TD><TD>693000000</TD><TD>256QAM</TD><TD>-2.700</TD><TD>23</TD><TD>38.605</TD></TR><TR><TD>24</TD><TD>699000000</TD><TD>256QAM</TD><TD>-3.200</TD><TD>24</TD><TD>38.605</TD></TR></TBODY></TABLE></DIV></DIV><DIV class="span12"><DIV><SPAN class="langTag">Upstream Overview</SPAN> <TABLE><TBODY><TR><TD><SPAN class="langTag">Port ID</SPAN></TD><TD><SPAN class="langTag">Frequency (MHz)</SPAN></TD><TD><SPAN class="langTag">Modulation</SPAN></TD><TD><SPAN class="langTag">Signal strength (dBmV)</SPAN></TD><TD><SPAN class="langTag">Channel ID</SPAN></TD><TD><SPAN class="langTag">BandWidth</SPAN></TD></TR><TR><TD>1</TD><TD>23700000</TD><TD>ATDMA - 64QAM</TD><TD>39.250</TD><TD>2</TD><TD>6400000</TD></TR><TR><TD>2</TD><TD>38596235</TD><TD>ATDMA - 64QAM</TD><TD>41.250</TD><TD>3</TD><TD>3200000</TD></TR><TR><TD>3</TD><TD>30595922</TD><TD>ATDMA - 64QAM</TD><TD>40.000</TD><TD>1</TD><TD>6400000</TD></TR></TBODY></TABLE></DIV></DIV></DIV></DIV>Mon, 06 Jun 2016 16:45:52 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357374#M33386eyeeifmx2016-06-06T16:45:52ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357380#M33392
<BLOCKQUOTE><HR /><LI-USER uid="309860"></LI-USER> wrote:<BR /><BLOCKQUOTE><HR /><LI-USER uid="1568918"></LI-USER> wrote:<BR /><P>It appears that .21 was successfully installed last night. While it's early days, there are a couple of things that look a little wrong. Could anyone else confirm?</P><P>&nbsp;</P><P>Basic -&gt; Basic Settings -&gt; Lan Setup -&gt; Connected Devices.&nbsp;</P><P>This shows only a single stale entry for&nbsp;the very first device in the DHCP range, even though there are many devices wirelessly connected. Multipe refreshes done.</P><P>&nbsp;</P><P>Wireless -&gt; Access Control -&gt; Device Filter -&gt; Connected Devices</P><P>This shows no entries, even after multiple refresh atrtempts. Again, multiple devices actually connected.</P><P>&nbsp;</P><P><SPAN>Basic -&gt; Basic Settings -&gt; DMZ -&gt; DMZ Settings -&gt; DMZ Host&nbsp;-&gt; Connected Devices.&nbsp;</SPAN></P><P><SPAN>Same thing. Empty list apart from a stale entry for the first IP in the DHCP range.</SPAN></P><P>&nbsp;</P><P>These tables were populated in .20</P><P>&nbsp;</P><P>&nbsp;</P><HR /></BLOCKQUOTE><P>Hi zardoz99,</P><P>&nbsp;</P><P>Thanks for your feedback. This has not been reported previously. I wonder if the list would have been cleared during the upgrade and will get populated as the previous DHCP leases expire on your connected devices (7 days).</P><P>&nbsp;</P><P>You may want to force a DHCP release/renew from some of your devices to see if they show up in the list after.</P><HR /></BLOCKQUOTE><P>I gave that a try and there is no change to the state of those outputs. Do any other users see similar stale/empty outputs?</P>Mon, 06 Jun 2016 14:36:29 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357380#M33392zardoz992016-06-06T14:36:29ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357389#M33398
<BLOCKQUOTE><HR /><LI-USER uid="1568918"></LI-USER> wrote:<BR /><BLOCKQUOTE><HR /><LI-USER uid="309860"></LI-USER> wrote:<BR /><BLOCKQUOTE><HR /><LI-USER uid="1568918"></LI-USER> wrote:<BR /><P>It appears that .21 was successfully installed last night. While it's early days, there are a couple of things that look a little wrong. Could anyone else confirm?</P><P>&nbsp;</P><P>Basic -&gt; Basic Settings -&gt; Lan Setup -&gt; Connected Devices.&nbsp;</P><P>This shows only a single stale entry for&nbsp;the very first device in the DHCP range, even though there are many devices wirelessly connected. Multipe refreshes done.</P><P>&nbsp;</P><P>Wireless -&gt; Access Control -&gt; Device Filter -&gt; Connected Devices</P><P>This shows no entries, even after multiple refresh atrtempts. Again, multiple devices actually connected.</P><P>&nbsp;</P><P><SPAN>Basic -&gt; Basic Settings -&gt; DMZ -&gt; DMZ Settings -&gt; DMZ Host&nbsp;-&gt; Connected Devices.&nbsp;</SPAN></P><P><SPAN>Same thing. Empty list apart from a stale entry for the first IP in the DHCP range.</SPAN></P><P>&nbsp;</P><P>These tables were populated in .20</P><P>&nbsp;</P><P>&nbsp;</P><HR /></BLOCKQUOTE><P>Hi zardoz99,</P><P>&nbsp;</P><P>Thanks for your feedback. This has not been reported previously. I wonder if the list would have been cleared during the upgrade and will get populated as the previous DHCP leases expire on your connected devices (7 days).</P><P>&nbsp;</P><P>You may want to force a DHCP release/renew from some of your devices to see if they show up in the list after.</P><HR /></BLOCKQUOTE><P>I gave that a try and there is no change to the state of those outputs. Do any other users see similar stale/empty outputs?</P><HR /></BLOCKQUOTE><P>Problem resolved by forcing a factory reset on .21 and reconfiguring from scratch. Tables now have valid data in them.</P>Mon, 06 Jun 2016 15:13:19 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357389#M33398zardoz992016-06-06T15:13:19ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357390#M33399
<P>If you had been having cut in/out for sometime, I suggest you reach out to tech support to have a technician come check your line. I had this same problem, and after swapping the modem ( and not fixing the issue ), a tech came to my house. I requested the tech to check the 'connectors' in the cable box outside my home and he replaced the connectors due to it oxidizing. Now my Cable Internet connection has been stable since. Possibly it may be the same issue for you. Your modem signals look very good ( like mine ).</P>
<P>&nbsp;</P>
<P>Also one other thing to check, do you have a cable splitter from main line where you circuit breaker box is? You can also temporary try removing it ( or change to another one ) &nbsp;to see if it helps.&nbsp;</P>
<P>&nbsp;</P>
<P>Either way, if this is consistency causing your random disconnects/reboots, swapping the modem and having a technician come check is the best way to try to resolve the issue.</P>Sun, 26 Jun 2016 22:16:40 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357390#M33399PizzaBear2016-06-26T22:16:40ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357391#M33400
<P>Your signal levels are fine, the downstream levels are slightly low, but not a problem, signal to noise ratio is good as are the upstream levels. &nbsp;Now that you have .21 on the modem, don't swap it. &nbsp;Keep an eye on the connection status, and if another service interruption occurs, call tech support asap. &nbsp;Hopefully the interruption&nbsp;will be ongoing which will allow the tech to determine where the problem is, either with your line or modem, or with the local tap, which connects you and your neighbors, or with the neighborhood node. &nbsp;</P>
<P>&nbsp;</P>
<P>Can you go back into your post and delete the events portion of it as it has your modem MAC address in the post which should not be left out in the open. &nbsp;</P>
<P>&nbsp;</P>
<P>The majority of the events log are T3 timeouts, which is the modem timing out as its not receiving a maintenance window from the CMTS. &nbsp;That isn't necessarily a line or modem issue, but its normal to see in a log. &nbsp;</P>Mon, 06 Jun 2016 15:31:20 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357391#M33400Datalink2016-06-06T15:31:20ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357395#M33401
<P>Having the exact same issues with my Chromecast.&nbsp; I was on with Rogers support a few days ago (Jenny, she was fantastic), however we werent able to figure out the issue.&nbsp; On .20 firmware.&nbsp; tried manually changing the DNS to OpenDNS, disabling 5ghz, trying a static channel. nothing worked.&nbsp; Issue popped up for me over the last week or so.</P>Mon, 06 Jun 2016 16:47:47 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357395#M33401sdfasf2016-06-06T16:47:47ZRe: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trialhttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357403#M33402
<P>Just reporting an oddity . . . My DOCSIS event log mysteriousy cleared itself sometime yesterday . . . I only have one logged item now. &nbsp;This log was definately populated after the update.</P><P>&nbsp;</P><P><SPAN>Not a huge deal but thought I'd mention it.&nbsp;</SPAN></P>Mon, 06 Jun 2016 17:37:44 GMThttps://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p/357403#M33402kibosh2016-06-06T17:37:44Z