How to use Mio for Slack and Microsoft Teams

Step 1: Getting started with the Mio Hub

The Mio Hub gives you access to everything you need to bring your teams together.

You’ll be able to sync your groups, your channels, and your people, and even monitor the data on your synced channels:

To begin with, click on My Organization and enter all the details you can about your business.

This includes:

Service account details – the channels you want to connect (Microsoft Teams and Slack)

Your company name

Your primary and secondary contact emails

Billing contact email addresses

A company logo (optional)

On the My Organization page, you can also see what kind of Mio product you have, which platforms you’re using, and when your activation date was!

Step 2: Syncing Slack and Microsoft Teams channels

Now that you’re all set up with your Mio account, you’re ready to get syncing.

Click on Manage Teams to set up the enterprise chat apps that you want to connect.

This is where you add and authorize the tools that your employees use:

The Manage Teams tab is also where you can Re-Auth channels after you’ve made changes to your apps or check how many people or channels you have synced for any given tool.

Need to dive a little deeper?

Team Sync is where you can start connecting individual Microsoft Team Channels with specific Slack channels.

Click on the Team Sync tab on the left-hand side of your Control Hub:

Alternatively, you can tap the Team Sync button here:

Inside Team Sync you’ll be able to choose the Slack and Microsoft Teams channels you want to connect within your workplace.

For instance, you might want to link your Slack marketing group to your Microsoft Teams design group. Or, you could link connect your Microsoft Teams sales team to your customer service group on Slack.

Finding the teams you want to sync is simple thanks to Mio’s search function.

When you click on Create New Sync, you can either choose from existing groups you’ve brought into Mio or type in the search bar to find a new one.

With Team Sync switched on, your users can:

View Microsoft Teams file uploads on Slack (and vice versa)

Send emoji reactions and @Mentions

Edit and delete messages in Slack to affect how they show on Microsoft Teams (and vice versa)