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Camped out in below-freezing temperatures, Jo sits shivering in her tent. She’s been waiting outside for 36 hours. The 60-year-old grandmother is legally blind and relies on a wheelchair to get around due to metal bone replacements across huge swathes of her body. “Without this woman I would’ve died,” Jo says, pointing at Judy, 49, both warming their hands on polystyrene cups of coffee.