Troubleshooter helps Apex woman get $800 back

Some contractors require a down payment to start a job, and Millie Draper did not have a problem with that, until she got one story after another about when her job would get started.

"We were going to put [it] in back in here," said Millie about plans for a shed.

"They said they would level it and put it up on cement blocks so it would be off the ground," she added.

Millie liked what the owner of RJ Construction Group Inc. said he could build her, so she paid him $800, which was 50 percent of the contracted job.

"In two weeks his wife called and said the shed was built, and they would bring it out, and they would call me with a time. And then I heard nothing more," Millie said.

Millie says she made countless calls to Juan Berrios, the owner of RJ Construction Group, but was never able to get in contact with him. However, when she used a friend's phone to call him, he answered.

"He picked up right away ready to do business," she said.

Not getting anywhere, Millie got in touch with me.

"I saw you on television and I thought, you know, give [it] a try...So you were my angel, and I got my check yesterday," she said after Berrios sent her $800 back.

"I really don't think he would have ever come through if it hadn't been for you," Millie added.

Berrios told me he had the shed built and was ready to install it, but he just needed a few weeks, as he was very busy.

This went on for more than a month, before he decided to give Draper her money back.