HWiNFO generates a report based on all hardware information, it monitors your system real
time, and has customizable tables/graphs.
hddscan temperature of the disc, checks for bad sectors in USB drives, and can change some HDD
parameters.

Types of End Users
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Road Warrior tablet
Environment area of work
Skill level what theirs is
Frequency of use how frequently different programs are used
What software is used which software is used and who uses it
Features different features of the progra

I believe that people skills are more important, it allows you to get more information out from the
person, so you can accurately identify the problem, and look for a solution. With good people skills too,
you could traverse the politics of the company mo

Skills for telephone
-
Greet
Transfer
Terminate
Hold
Document your process of a problem you have not faced before
Goal of Incident Management
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Provide a user w/ information she or he needs
Manage stress levels for both the user and support agent
Ensure t