Ironman - cannot cummunicate with device

Im trying to send data to my watch but everytime it says cannot communicate with device. under details is says invalid response packet from device. the watch itself reads comm ready, the icon is present on the computer, it recognizes the watch, just wont put any info on it.

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This post is pretty old, but maybe someone can benefit off this reply! My band broke off at 2 places. I called the Service Center # listed on the manual (1 800 448 4639) and they told me to send the whole watch in along with a check or money order (Payable to TG Service Center) for $10 and a note with my name and address on it. They would replace the whole watch for "free"!! Only downside, it could take 2-4 weeks before I get a replacement back. Address to send to: TG Service Center, PO Box 2740, Little Rock AK 72203.

You will find them on the module itself.
So after replacing the battery look on the PCB (printed circuit board) for the letters"AC" and "VSS". Adjacent to these markings there should be little contact points (probably gold or silver looking in colour)
Use a paper clip or similar and bridge (short) these two points simultaneously. Please rate my solution.