Help for Camera Suite (mobile version)

Camera Suite allows you to control action cameras such as GoPro Hero 2/3/3+/4 models over Wifi/WLAN. It supports full control over the camera, live preview, media browsing and changing of camera settings. Camera Suite for mobile devices is currently available for Apple iOS, Android, and Windows Phone 8.1.

Connecting GoPro Hero 2, 3, and 3+ cameras

The following steps are necessary to connect GoPro Hero 2, 3, and 3+ cameras over Wifi:

Enable Wifi on the GoPro camera and set it to "App" (or "phone+tablet" on some models) mode.

Connect your mobile device to the GoPro Wifi network. The default Wifi password if you have not previously changed it is "goprohero".

Start the Camera Suite app and select the "GoPro Hero 2/3/3+" entry.

Press the "Connect to camera" button. A connection dialog appears which will immediately disappear when your GoPro is correctly connected.

Connecting GoPro Hero 4 cameras

GoPro Hero 4 cameras have introduced an additional one timepairing step which is required once for each device (and has to be redone if the GoPro is resetted):

Turn on the GoPro Hero 4 camera and go to Settings → Wireless → GoPro App → New on the GoPro camera. A PIN code will be shown.

Connect your mobile device to the GoPro Wifi network (the SSID of the network looks like "GPxxxxx"). The default Wifi password if you have not previously changed it is "goprohero".

Start the Camera Suite app and select the "Pair camera" button.

Enter the 6 digit pairing code displayed on the GoPro camera.

If you want to change the Wifi password then enter a SSID and password into the appropriate fields. Note: the SSID and password have to be each at least 8 characters long.

Press the "Pair camera now" button.

After pairing, the camera can be connected with the following steps:

Enable Wifi on the GoPro camera and set it to "App" mode.

Connect your mobile device to the GoPro Wifi network using the SSID and Wifi password entered during the pairing process.

Start the Camera Suite app and select the "GoPro Hero 4" entry in the connection dialog.

Press the "Connect to camera" button. A connection dialog appears which will immediately disappear when your GoPro is correctly connected.

General app usage

The mobile app consists of six tabs:

The connection tab offers functionality to pair, and connect to a camera. It also provides means to change the user interface size to match your preferences.

The settings tab shows all camera settings, such as resolution, mode, frame rate, protune, etc. which can be changed.

The live preview tab shows the live preview. The live preview can be switched to fullscreen mode by double tapping on the screen.

The power button turns the camera on and off. The camera is powered on when the button is green. It can take a few seconds to change the power state of the camera.

The recording button starts and stops recording. The button is red during recording.

The tagging button is enabled during video recording and adds tags to videos ("Tag moments"). This functionality is not available for all cameras.

Connection view

The connection view provides means to pair, and connect to a camera.

Note: The camera has to be connected with the mobile device using the system Wifi settings before the app can be used.

Functions

Camera model: select the camera model to connect to,

Pair camera: Opens a dialog for pairing a camera. Pairing is only required by some cameras (such as GoPro Hero 4 models).

Connect to camera: Connects the app with the camera.

Automatically connect on startup: Connects the device automatically to the camera when the app is started.

User interface scaling: This options allows to modify the user interface size (e.g. buttons, controls, etc.) so that it matches your preferences. It is recommended to restart the app after changing the size.

Settings view

The settings view shows all camera settings.

Functions

Poll camera status: If selected then the camera status is regulary polled from the camera. This results in additional CPU, and thus battery usage. If this option is turned off then the camera status is not updated. For instance, if the camera mode is changed directly on the camera then this status change will not appear in the app until the polling option is turned on again.

Live preview view

The live preview shows the camera live preview.

Functions

Double tap: Double tapping on the screen switches to full screen preview mode,

The live preview is not smooth for some camera models (e.g. cameras older than GoPro Hero 4) to minimize the preview delay.

If the preview fails it might be necessary to restart the camera (e.g. remove both the battery and the USB cable) or to restart the Camera Suite app.

Firewalls should be disabled if preview does not work.

Remote browser view

The remote browser view shows the media files located on the camera. It provides means to delete, preview, and download media files to the mobile device. Files can be select with a single tap and have a green rectangle while unselected files have a white rectangle.

Functions

Double tap on file: Opens the file with the associated app (e.g. for streaming and preview).

Download selected: Downloads the selected files to the mobile device. The app should stay in foreground during download.

Copy download links: Copies the download links of the selected files to the clipboard. This is useful if an alternative app (e.g. download manager or web browser) is used for downloading.

Delete selected: Deletes the selected files from the camera. Deleted files cannot be recovered! Note: certain types of files cannot be deleted over Wifi (e.g. time-series, burst, some video formats) - this is a camera restriction.

The options button shows a dialog with further options:

Download thumbnails: If checked then thumbnails are downloaded for each media file. If not checked, then only media information (filename, etc.) are retrieved.

Legacy browser mode: The legacy browser mode uses a "hack" to download media files from the camera. In contrast to the "normal" mode the legacy modes shows all files but is slower than the "normal" mode.

Newest media files first: If selected then the most recent captured files are shown at the beginning of the list.

Delete online/offline thumbnail cache: Deletes the app's thumbnail cache. The thumbnail cache holds thumbnails of videos and images to improve performance and safely be cleared. The thumbnail cache can consume a considerable amount of storage and thus it is recommended to clear the cache from time to time.

Local browser view

The local browser view shows files which have been downloaded from the camera to the mobile device. Files can be select with a single tap and have a green rectangle while unselected files have a white rectangle.

Delete selected: Deletes the selected downloaded files from the mobile device (not from the camera).

Export to gallery (iOS and Windows Phone): Adds the selected files to the phone gallery.

On Android files are automatically added to the gallery and are located on the external storage directory "Downloads/Camera Suite".

Info view

The info view shows app specific information and offers links for contacting us and to this help site.

Notes

This section describes platform specific notes.

Android

Camera Suite performs certain network operations in the background. It is recommended to exit the app with the Android back button after usage.

iOS

If Camera Suite (or any other app) hangs then the app can be terminated by double pressing the Home button until screenshots of all open apps appear. An app can be terminated by moving the app screen to the top.

Windows Phone

If Camera Suite (or any other app) hangs then the app can be terminated by press-and-holding the Windows Phone Back button until screenshots of all open apps appear. The app can be termianted by pressing the "X" on the top right.