Please add an API so people can build tools and apps to interact with the site. I'd like to configure an Amazon Dash button to place repeat prescription (subject to checks such as date of last ordering etc). An API could also enable people to develop options for people to book appointments through smart home devices such as Alexa or Google Home.

The text on the web version is OK, though I would prefer carriage returns and spaces to be retained, we stop doing c...a...t, cat at about 7 years old. What is worse id the block of characters in the app where words are broken over lines to fill the line every time.

To view or write messages we must scroll past the history of repeat prescriptions, which is tedious to say the least. If we move Messaging from the bottom, no doubt the same would be true to repeat a prescription.

The aim must be to see all available actions on screen if only to help new users to see what is available.

If not, at least "archive" repeats which are over, say, 3 months old, or, perhaps, just show the last one.

Whilst doing a referral sometimes we move on fron the first page and realise it should be urgent or routine etc etc.. there should be a way to just change this before finishing the referral otherwise means you have to completely restart the referral and then log in to ERS and cancel it. Very long winded for such a tiny issue!!

You need to allow patients to report service errors directly to you rather than via their medical centre. Forcing your users to report errors to their medical centre is "passing the buck".

Your policy has caused me and my surgeryto re-set my links several times over the months after 7001 errors. This time to no avail whatsoever. However, you admit possible software problems with the error message, but then show that the service is good on the site. Your service standards and response need attention.

the fact that this idea has been posted MANY times over the last 4-5 YEARS and still nothing has been done is crazy! Software on my computer automatically deletes cookies and saved data to keep my computer running smother, so "remember User ID" isnt a valid answer for me.

It would add clarity to the page if we had the facility to delete old repeat prescription requests so that only the most recent are displayed.Only the most recent consultations are shown, but repeat prescription requests seem to go a long way back and they are not really of any interest.

It would be good if the Doctor could message you via the app and you can respond to the message via the app. When messaged by the Doctor you should receive a notification message on your phone and possibly a notification message to your email address also.

The app should only allow the Doctor to be able to contact you and once they do, you can only reply to the message once. It should be restricted so you can never initiate contact with the Doctor or send more than one reply once the Doctor has initiated contact, to avoid the Doctor being bombarded with messages.

The app is secure and will not reveal any of the Doctors personal contact details, simply a medium where they can contact you with a message.

It would be good to trial this and see how it goes, maybe as an alternative option to the Doctor ringing you in these scenarios.

It would be good if the Doctor could message you via the app and you can respond to the message via the app. When messaged by the Doctor you should receive a notification message on your phone and possibly a notification message to your email address also.

The app should only allow the Doctor to be able to contact you and once they do, you can only reply to the message once. It should be restricted so you can never initiate contact with the Doctor or…

In cases where your system knows a repeat prescription request has gone from Requested to either Accepted or Rejected you should be able to notify the user that they need to login to Patient access to see what's changed.
There would be no confidentiality breach. And unless you only fetch a patients details from the Practice when they login, this should be implementable.
I don't care about magically knowing what bit of paper has been pushed where in the Practice, just when the status has changed in your system.

I upload a lot of info into  health, it would be soooo beneficial for doctors to have this data available to them before I attend my appointment.
Tracking vitals over time will give them a better view on a patients helath.
Also, update the app! It's SOOO slow, needs a quicker, faster, more initiative interface. Use TouchID to sign in, sync with my calendar rather than just creating an export file.

You have the links with GPs, this could be AMAZING. It just isn't at the minute.

hi, I am a member of my local PPG, we are trying to encourage patients to use patient access. To make this easier could you have a dummy/demo account set-up on your website so patients could be shown exactly how to use an account without actually initiating an accidental request or showing someone’s medication list by demonstrating from a real patients live account...

There is a major problem with the iPhone app and iCloud Keychain. You simply do not interface with it correctly, perhaps at all. I use a system generated complex password, something like 0zQ-tw5-KlH-3Hf Try entering that on an iPhone.

I raised this as ticket number 18989 to be asked to come here. Gentlemen, this is not a functionality request or a suggestion, your App is at fault. If you want folk to enjoy using your system you need to make it work for them