Medical Records

Access to Your Medical Records

Patient privacy has always been a priority at St. Elizabeth’s Medical
Center. Release of Protected Health Information (PHI) requires
patient authorization. An authorization to release PHI must be
signed by the patient, or the patient's legal representative (guardian
or person with durable power of attorney). If a child is an
emancipated minor or age eighteen years or older, parents cannot get
copies of their child’s medical record.

Requesting a copy of your Medical Records

Per Massachusetts State law, patients must submit in writing a
request for the release of their medical record.

Please allow up to 30 days for a response; there may also be a
fee.

Please note that medical record information can only be faxed in
very few cases.

You may download an authorization form to release your medical
records.

If you have a medical emergency you may contact the correspondence area
at 617-789-2308

If you are requesting copies for purposes of continued care, please
state this in your request. An abstract will be provided to the
physician at no charge. Otherwise, a fee may be associated with
your request.

Unfortunately, Medical Records does not provide radiology films or
copies of hospital bills. Such requests should be directed to the
appropriate department.

For radiology films, call the Film Library at 617-789-2753.
For copies of hospital bills, call Patient Accounts at 800-664-3884

Copies of birth certificates or death certificates are not available
from the hospital. To obtain these, please contact Boston
City Hall or the Massachusetts Department of Vital
Statistics.

If you have questions regarding your request, please contact the
Correspondence Area at 617-789-2308