TripAdvisor Traveler Rating:

4.05Cleanliness

5.05Location

3.05Rooms

3.05Service

3.05SleepQuality

3.05Value

3.05

“feb stay”

Feb 20, 2013Gary T R, Janesville

rooms were ok and ready on time. desk help seemed overwhelmed with duties. Breakfast was ok. Many items were slow to appear or replenish. Eggs dry. coffee not as good as it used to be...I stay frequently to speak at the U of Oshkosh

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Mr. GR:Thank you for taking the time out of your schedule to share your comments regarding your recent stay at our hotel. We feel terrible that your last stay was not up to par with your other stays. Sounds like we all missed the mark...Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future, and make your next stay more like you are used to.Again, thank you for completing our survey and if I can be of assistance to you, don't hesitate to contact me directly at (920) 303-1133.Sincerely,Vicki Koch General ManagerHawthorn Suites by Wyndham Oshkosh, WI
« hide