Free license

Hello

Beginning of october i Have got a message saying that I was using free teamviewer in a professional environment and due to that my connexion will last 5 minutes only. I wrote teamviewer that I dont use teamviewer as a pro (my mail was in french) teamviewer replied to me that there is no support for foreign language so i wrote a new time in english it was the 9 th of october. I am a bit surprised because I did not get any comment to my mail. I can confirm that i am not a pro I just help a few friends ,I dont understand why teamviewer team thought i am a pro. How to solve this misunderstanding? thanks

How to uninstall company trail version and install personal version

I installed Teamviewer and didnt realize i selected a Company version until I was told my trial period was expired. I uninstalled the program. I then went to install for the Personal use and it continues to default back to login screen which says my trail has expired.

How do I fully remove the company trail version and re-install the personal use. I can't call support because I am not a paying customer.

TeamViewer Chose Both Uses on Installation

I accidentally chose the wrong option of TeamViewer when I reformatted my laptop a few weeks ago. Now, I am running a trial version and have extended the trial version once. Now I am afraid that I will lose access to the software.

My ticket id is 3520361 and I hope someone can help me before my trial runs out!

Re: >.<

Yeah, I submitted a ticket, provided logs, did the needful. Still have not getten a response on how to fix this.

In my case, I was re-imaging a system, and I think I accidentally installed the commercial version instead of the free version. Ever since them one of my PC's will randomly throw this error. I tried removing and doing a clean sweep of the software on all systems, but my primary system has the issue again.

It's starting to look like I need to find something else to use, and I have a new company to shun because of lack of support.

Re: TeamViewer thinks I’m using the software commercially!

I just received this message that my Trial has expired and I cannot log into my computer back home! I need to access my files on my computer and home while I'm outside. I have filled up the form and submitted it. Please reply as soon as possible as I need my files!

Why do I see TeamViewer trial - 'Your trial period has expired' ?

Hi,

I have the free version so I can remote into my friend computer when he needs help. He can do most thing himself, but, he is blind and relise on a screen reader to talk to him. On some sites the screen reader does not talk to him correctly, that is when he calls me.

My problem is it keeps comming up with the massage "Trial version *expired* (Simon Nixon - SIMNIX Software)". I downloaded and installed version 13 beta, and all seemed OK at first untill it told me my trial had ended. I don't want or need a license. I uninstalled version 13 beta and reinstalled the latest version 12.0.88438, it is still telling me my trial version has ended.

I do not use TeamViewer for any business use, it is use purely for personal use to help my blind friend.

Commercial use suspected

Hello, good afternoon,

I use Teamviewer as a tool to connect to several of my computers (I have many at home) and help out a lot of friends.For example, today I was connected for a few hours to a computer at home, while I was playing. My TeamViewer ID is [ID removed by moderator]I didn't find a way to upload the log file, so I uploaded it to Dropbox: [personal information removed by moderator]

How can I change my membership from company to private membership if it was created in error?

I created an account and accidentally selected the Company/ Commercial trial membership. I am a private user and need to correct this. I have closed my account and uninstalled the program from my computer and erased all references to teamviewer in the registry edit suite as well as app data. However, when I download the new version, even though I select Private user, it still generates the same account information with a limited trial version. What can I do?

Free license

Hi!

My name is Anastasia Tzoumaka and I am a student at Brown University. I have a free account with team viewer on my desktop which allows me to use it without paying (free account email: *Removed by moderator*). However, when I installed the team viewer on my laptop, I chose accidentally a business account. I haven't noticed that since I saw a message saying that my trial period has been expired. As a result, I have no access on my desktop anymore through team viewer. Could you help me to solve this issue? I need to keep my free account and connect with the same free account on my pc.

Re: TeamViewer thinks I’m using the software commercially!

Hi Esther...

Great post! It is too bad many people either do not read it fully or do not understand what it means.

I have used the free version of Teamviewer for years. It does everything I need and more. Teamviewer makes remote connection so easy that I even use it for other computers in the same room, or on the same desk!

I clean a gun range after hours because it is really dangerous to do while someone is shooting. Ha Ha! Sometimes my wife drops me off and heads to the Hard Rock Casino.

I also use Teamviewer at my work location. When I have finished my job at the range I log in to my personal account on my computer and wait for my wife to pick me up. It is a Mac and I installed Virtualbox on it so that I can run Porteus Linux. It is fun to control my home computers from 18 miles away. Teamviewer works great on Porteus.

At one point I started getting the dreaded "commercial use suspected" warning. After Googling and searching the Teamviewer website I simply followed your instructions and submitted a ticket.

Within a few days Ryan contacted me for the details of my problem. After a couple more days Ryan informed me that my account would have the red flag removed and to continue having fun using Teamviewer. Since then everything has been awesome. Thanks Ryan and Teamviewer.

I hope everyone will relax and realise that Teamviewer is provided "free of charge" and stop negatively criticizing a great effort. Be patient and allow the Teamviewer Team to address everyone's problems with due diligence.

Commercial use detected

Hi,

I'm having issues with my account now, where I get commercial use detected and get kicked out every 5 minutes. I had an old TW account with license from my old work place, but as I found no way of removing the license completely, i logged all my computers out of that account and added it to my new account for personal use only. No idea why I now get this message, have been using it perfectly fine for 2 months or so.

Why pop up a window with commercial usage information?

Hello! Why pop up a window with commercial usage information, if it's not true? I do not even use it every day, but if I use it, it is from 5 to 15 minutes. time ... And throws in 1 min. after connecting to another computer! Yuravk My ID XXX XXX XXX(Modified by Admin)

Re: Why do I see TeamViewer trial - 'Your trial period has expired' ?

I get the same **bleep** thing... n they always had to reset my account or something on their end to stop that nag screen! did you have any luck? mine popped up again 2 days ago.. was good for a long time no issues.. now again!!

License for private use??

Hi all,

I am a private user of TeamViewer, using it a most 10x a year to help a member of the family with her computer. After I installed TeamViewer 13, I got a message that my free license had expired and that I need to buy a license. Yet, the website still mentions that TeamViewer is free for private use. Could someone advise me, please? Thanks for your help! Michael O.

Trial expired

Hi Teamviewer, I greatly value your product as a student and need it to access files and control my computers for measurements. I accidentally clicked both commercial and personal use (under the impression it wouldn't matter) but sadly it led to me being unable to use teamviewer.

Is there any way to correct my mistake and allow me to use the free license of teamviewer?

Premium and Corporate license Administration

Greetings,

I use TeamViewer on work laptop to manage my home devices, not work related activities.About a month ago got a popup message saying that commercial usage has been detected. Guessing it's doing an IP lookup.Then license got downgraded to trial and now it expired...