Amana Capital Q&A

Accounts:

Amana Capital demo accounts are the best tool traders can use for forex and CFD trading strategies, Amana Capital demo accounts are fully functional. The only difference between a demo account and a live account is that demo accounts are risk-free.

We have funding instructions that can be applied on several currencies. If you wire funds in a currency other than the denomination of that bank account, the bank will automatically convert it to the denominated currency at an exchange rate it specifies without getting back to you, which may not necessarily be favorable.

There is no minimum deposit for Debit/Credit card. The maximum deposit amount is $10,000 within one running month per card. For deposits above $10,000 please contact us. Bank Audi imposes additional restrictions that can vary from time to time such as no more than 5 successful transactions per running month per card and blocking the card after 3 unsuccessful trials. Any blocked card will be blocked for 7 days after the last trial. If your card gets blocked, Amana Capital can assist in finding the reason from Bank Audi. Amana Capital relies on Bank Audi’s merchant systems and waives any responsibility in the decline/acceptance of the credit or debit card.

Upon receiving your funds, we will credit them into your trading account as follows:Bank Transfer: this can be affected by your bank and correspondent bank timings. But we commit to record the funds into your trading account within an hour after receiving them.Credit/Debit Card: During working hours this type of funds needs usually 1 hours to be processed.Checks: Checks also need 3 to 5 business days depending on the clearance time needed.

Bank Transfers are usually processed within 1 business day but it might take about 3-5 business days for the funds to be credited to your bank accountCredit/Debit Card: usually processed by us within 1 working day. However, it takes about 3-5 business days for the funds to be credited to your bank account

Accounts funded via Debit/Credit card will be subjected to receiving withdrawals (limited to the amount deposited) via the same credit or debit card used. Any profit above the deposited amount will be wired back to your bank account.

Amana Capital can issue checks for withdrawals as long as the account was funded via bank wire or check. But the holders of accounts funded via Debit/Credit card are not allowed to request check withdrawals unless the withdrawal amount exceeded the Credit/Debit Card deposited amount

Our platform supports those functionalities. But you should be aware that trading operations using additional functions on your client terminal such as Trailing Stop or Expert Advisor are executed completely under your responsibility, as they depend directly on your client trading terminal.

Yes, Metatrader 4 supports several languages. When you Log in, go to the menu at the top, select View > Languages, and then select the language in which you wish to use the platform. Then, close the program and re-open it and it will be displayed in the language you have chosen.

Possible solutions: First of all, check your internet connection, maybe the problem is caused by your Internet Service Provider’s. then try to surf web pages that are hosted in various countries. If some pages cannot be opened, contact your ISP’s Technical Support.Try to disable or configure your antivirus and/or firewall software that is installed on your computer, it may block some internet connections of MetaTrader 4 terminal. The internet communication port 443 should be opened and available to terminal.exe application. If opening these ports won’t help, you can try to completely disable the firewall/antivirus and restart your PC.If you are trading from your work PC, the office network may be configured to connect to the internet through a proxy-server. Please ask your System Administrator to provide you with the proxy server’s details such as IP address, type of a proxy and port. Then you should enter this data to your MetaTrader 4 terminal (“Tools” menu > Options > Server > Enable proxy server > Proxy).Please ask your System Administrator about opened and closed ports on your office network. If port 443 is closed, you won’t be able to use MetaTrader 4 terminal. You can ask your System Administrator to open this port.

Send an email to admin@amanacapital.com from the email address that is associated with your account, mentioning your Metatrader 4 login and request a new password. A new password will be sent to you at a later stage. Please keep in mind to reset that password for security purposes.

1. Go to the Start Menu and select Control Panel2. Double-click Add or Remove Programs3. In the list of currently installed programs the Amana Capital Trader4. Select Amana Capital Trader and click Remove5. Once step 4 is complete, exit out of the Control Panel6. Go to the Start Menu and select My Computer7. Select Local Disk (C)8. Open the Program Files folder and delete Amana Capital Trader folder9. Close all windows and restart your computer10. To reinstall MetaTrader4, please visit our MetaTrader4 download page.

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Forex and CFDs are leveraged financial instruments that carry a high degree of risk and as a result, losses might exceed your invested capital and clients classified as non-retail may be required to make further payments. Trading in Forex and CFDs may not be suitable for all investors. You should ensure before trading you fully understand the risks involved and consider your level of experience. If necessary you should seek independent advice. Read the "Risk Disclosure Statement" for further details.