Munster Movers

Michelle S.

Verified review

They were able to schedule me the same day I hired them! Showed up on time and moved my very furniture with no issues. Highly recommend hiring them for all your moving needs! Very easy and stress-free experience.

Thumbtack Customer

Verified review

These guys were great for my move. Wasn't moving far, but needed help with some heavy lifting. They did not let the 80+ degree heat or 3 - floor walk up get in their way. Very effective use of time and great deal for the services offered. Would hire again!

Edsel M.

Verified review

The service:
Moving out of my 22nd floor condo building apartment in downtown (Streeterville) Chicago to the far north suburbs of Illinois (Winthrop Harbor), with the estimated distance of just under 60 miles, thanks to a little basic research using Google Maps.
Details of the Moving (items, boxes, etc.):
-8 fully-loaded boxes containing clothes, linens, important books/documents, securely-wrapped kitchen ware (eg, glasses, plates) and small household appliances. The average size of the box was either 20x20x20 or 22x22x22.
-3 different sized tables including. I didn't get a chance to disassemble one of them thinking i'd just leave it behind. As for the other two, I took the time to disassemble the legs which I then tucked away underneath the table tops and taped securely in place, thinking I could try to make things easier for the movers by making the process as efficient as possible.
-4 pairs of neatly stacked chairs (total of 8 chairs, altogether).
-1 antique two-person sofa with a heavy-set wood frame that you simply can't take apart.
-1 queen-sized bed including mattress, box spring and frame (which I thought I'd also leave behind).
-2 blue storage bins loaded with cook ware and smaller electronics/portables
-some accessory items including a tall, long-standing light fixture and a vacuum which I thought about leaving behind as well.
-2 overly-filled open-top boxes with trash and garbage
-a wine rack and dresser which I actually donated to one of the building maintenance people instead of trashing it
Why I chose Apex over four top-rated professional moving companies that I researched about on yelp, google and from word of mouth:
Because I was a little pressed with time, I used Thumbtack for the first time and saw a few moving companies reach out to me with pretty reasoable offers.
For someone who has moved around quite often, I've learned to do whatever you can to make it easier for the movers from the time of pick-up to the actual drop-off. With that said, I don't always believe in hourly-paid services regardless of industry. There are those who milk the system, providing little service but know how to turn a profit. As a customer, I just wanted to keep it straightforward and honest.
I called around, asked for quotes and questioned exactly where each of my hard-earned dollar goes towards. I noticed most places charging hourly rates, sometimes sending over 2 or 3 people to do the job. I also noticed most places charging for 2 or 3-hour minimums. Expecting to pay at the very least, $250-375, I certainly couldn't see myself forking up anything over $650. That's just how it goes.
So, I tried my best to make the process very efficient, for my sake as a customer. I kept everything straightforward. I explained exactly in detail what I was moving, how many people I felt could get the job done effectively and what my price point was set at.
With that said, I also knew that it takes about 1 hour and 20 minutes in driving distance from downtown Chicago to Winthrop Harbor on a good day. To get the most value, I looked at ways to save time on the loading. I had the building manager assist by reserving the elevator to facilitate moving efforts. From the way I looked at it, I couldn't see this taking any longer than 4 hours at most including the driving itself.
So I reached out to Adam from Apex, explained my situation and asked about the $100 flat-fee for travel, which included the truck and the distance. I wanted to take advantage of that especially after other places were trying to mark up their prices by playing into the "well, there could be traffic..." and suggesting that it could take up to 5-7 hours, which I thought was a bit ridiculous.
When I called Apex, Adam realized that I wasn't messing around. I told him that I really didn't want to spend more than $500 or so. I also told him I didn't think 3 people would be necessary for the job. Realistically, I knew this would take probably 3.5-4 hours altogether so I wanted to be fair and said I'd be willing to pay $450 to get the job done. He was more than receptive to the idea especially even after I reminded him that I'd be fine with paying a little more if needed.
So I just finished up with the move-out today, which went better than I even expected. The two gentlemen had arrived at the loading dock, at least 15 minutes ahead, called me to inform me and even communicated with the building manager directly to coordinate the use of the elevator. These guys were very professional and even down-to-earth. We probably could've chatted for hours but we both realized how important it was not to waste each other's valuable time.
I felt awful for jam-packing boxes to full-capacity and asking if they could be kind enough to help with the last minute request in throwing the trash out. Even when I hesitated about taking the bed, the sofa and table, they were so encouraging and helpful, making it all work out. They even disassembled the bed frame and treated each and every item with care, which I appreciated.
The move itself took just about 4 hours. For the service they provided, it was definitely worth the $450. Everyone has been accommodating with any of my needs and requests. They're very professional and respectful. Most importantly, they were very open and honest, not worrying about getting the run-around that others would easily take advantage of.
Thank you again to everyone at Apex for all your help, making it such a painless move.
I would certainly recommend them to anyone looking for a trustworthy, hardworking moving company.
And if anyone truly wants to know that I am not fabricating my story, you can certainly reach out to me by email.
Ed Mangubat
email: closetchef@secretsofaclosetchef.com

Jennifer G.

Verified review

I would hire them again in a heartbeat. Roy was so friendly and brought 2 other guys for our move. We did the move over Labor Day weekend and Roy was willing to wait for exact move date and time as I was trying to sort through my apartment complex not commuting to me yet from that end. He kept saying "I am here for you and I will take care of you". They also maintained their sense of humor while it was extremely hot. I felt they were really working hard and only stopped a short time (which I would have encouraged them since it was so hot that day). I moved 3 times over the last 3 years and paid more money to places where the movers were so careless and didn't really make me feel like they wanted my move to be as easy as possible. Definitely use this guy if you want great service. I wasn't sure what his service would be as his price was so reasonable....but totally beyond satisfied.

Amanda C.

Verified review

Ollie and his helper Michael were so friendly, careful and accommodating. I would definitely recommend hiring them for any of your moving needs. I will be saving their contact information if I need help moving again in the future. They moved two very strong pieces up three flights of stairs.

Sharon M.

Verified review

Excellent service, respect, and extremely fast and efficient. I was happy and amazed at the work in moving out of our house, as well as into our new house. Only thing i was concerned about was there was a couple car loads of things that were left behind during the move out. The two trucks wet full though. But all in all i would definitely use New Beginnings again. They are a fairly brew company and i think they give the more popular moving companies a run for their money!!! Hands down the best...really. i wish them many years of success.

Lesley P.

Verified review

I wish there was an option to give a 10 star rating!
Earlier this year, I had a horrible experience with M&M Movers who were late, ill-prepared, broke a beautiful piece of furniture because it wasn't wrapped, and then only wanted to give $200 to fix it when the cost to fix was over $3000...and the movers loved to tell us how terrible their day had been. It was a simply awful experience. So I was extremely nervous when I had to hire movers again.
Now, I will have Chicagoland Moving & Storage on speed-dial for ANYONE looking to move. They were fantastic in every way. They contacted me quickly. They were able to work with my limited schedule. They came to assess what needed moving to plan accordingly. Their movers were 15 minutes early, simply delightful, were quick but completely thorough. It was the most amazing experience. Unless you have experienced the stress of moving, you would not completely understand how important this experience was for me and my family.
Thank you, everyone, at Chicagoland Moving & Storage. Amazing in every way and I am forever grateful.
- Lesley Picchietti, raving fan

Laurie W.

Verified review

They got back to me quickly once I selected them. Asked appropriate questions to best determine time and labor required. They showed up promptly, calling just before they arrived. Was pleased to see these two big burly fellows!! I had them move a boxed treadmill from my patio, through my bungalow, and down the twisty stairs to the basement. That sucker was huge! 73" long and @ 340 lbs. They got it done in 15 minutes! Only recommendation I have is these young guys should wear moving belts to save their backs in the long run. Sadly, we're not young forever.

Colleen P.

Verified review

They handled all of or pre-packed boxes and all our furniture with care. We have some exspensive pieces and had a negative experience with a previous move/moving company, so it was refreshing to have a good experience.
There was great communication throughout, and did an excellent job fitting everything into our storage unit.
The only problem, was we planned to pay by credit card. We were told by the office that was fine a few days in advance, and that there would be a 3% charge, which we were ok with. The head mover told us this was fine when he arrived, then proceeded to have us fill out the paperwork. At the end of the move he then came to us and said he couldn't get ahold of the office and we'd have to pay by cash. He said if we didn't pay by cash we'd have to wait endlessly to hear back from the office.
We didn't believe what he was saying, but obliged because we were on a time constraint. We felt a little scammed and are now unsure if we will use them again when we complete the second part of our move this summer. We'd probably require written communication from them, that we will exclusively pay by card and there will not be any other options the day of.

Rohit B.

Verified review

I love this company for the work they did to ensure my move. I was moving my family and we needed to someone who was careful enough to do all the work without even lifting a finger. They do everythin from start to finish and gave me a very competitive quote by beating the other company's price. Their customer service and dispatched helped me through the whole time after I booked and reserved my space in their truck and then upon delivery I was pleased with the professionalism of the foremen

Stephanie B.

Verified review

They were knowledgeable about how to disassemble, move, and reassemble my treadmill. They were friendly and very efficient. They also kade sure the treadmill worked properly before leaving.
I will have Granat Labor LLC handle my next move.

Sharon M.

Verified review

Melanie provide detailed "move-out" cleaning services for my apartment. She took great care in scrubbing counters, cabinets, walls, appliances. She swept and mopped floors, clear away cobwebs, cleaned underneath the refrigerator, as well as inside and outside (the top, too!). She even wiped down the window sills.
She was prompt, professional, and pleasant and brought her own extra lighting, as my furniture lamps had already been moved to the new apartment. Due to her conscientious efforts, my deposit was fully and promptly refunded. I wouldn't hesitate to recommend her.

Dorothy L.

Verified review

J. C. Movers helped us twice. The first time was for moving across the country, they loaded our U-Haul truck and drove it to our new home about 1200 miles away. We trusted the driver with a key to the back of the truck just in case some items shifted during the trip. They did a wonderful job, everything was loaded properly, everything arrived safely, nothing was damaged. We were kept informed of the location of the truck by cell phone. The second time was to remove all items our basement and garage from our old house that was unoccupied. Once again we trusted them with the keys to the house. There was 8 years of clutter, old furniture and plan old junk. They did the job promptly, the day after I called which exceeded my expectations. They kept me informed via text messages, phone calls and photos sent via Smart Phone. It was just like I was there but I didn't need to be. Nothing was damaged, the house and garage were left broom clean as I requested. The whole process was so easy and not stressful at all. I worked in customer service 32 years and I highly recommend them.

Cristina S.

Verified review

My experience was extremely pleasant, as both individuals were professional and kind. In fact, he’s also moving my rooomate and picking up some furniture I purchased. Would highly recommend his services and keep him in mind for the near future.
Blessings, Cristina