Historical Traveler Reviews Artemis Hotel Amsterdam

Not Enough focus on the customers needs

from anonymous

The hotel was out of town we liked that since I didnt want to stay in the centre. If your a novice to amsterdam holland get familiar with the location its nearer schipol - tram 2 aletta jacobslaan.. assess where you want to go and what you want to do ..trust me it will save time later! Buy a GVB card for your stay so you can tram or bus it to most places.

There should be more focus on the clients and not the snooty appearance its trying to give I have stayed in better holiday inn expresses!

There should be tea making facilities in each room

in my opinion poor lighting in bathrooms

In my opinion provision of free internet with pc should be provided somewhere at least or loan of a laptop to use the internet.

big lamps which were obstructions

. Regards mr crimble

Nice hotel

from anonymous

After reading the trip advisior comments regarding Artemis hotel. I have decided to place a booking for my collegue and myself for 3 nites. After landing at the airport, we took a cab to the hotel. Due to the fact that the hotel is very new, the cab driver did not know the exact location.He has to call up the hotel reception to ask for directions. When we reach the hotel, my collegue was not very "keen" to stay in the hotel , as it was "out of nowhere". I reassured my friend that he will overlook all the flaws once he checked into his room. After some discussion in the hotel lobby, he finally agreed, he was not dissapointed. I am also glad that I have made a good choice.

I have a few pointers that I would like to share with all fellow travellers.

Once you reach the airport ,tell the cab that Artemis hotel is near the Mexx and IBM buliding. They should only charge a standard rate of 25 euros. It would be prefered that after you check in, ask the hotel staff how to get to the city center. I have to admit that the hotel is isolated. but after about ten minutes walk, you can get to the station and take tram No. 2. It will give you a ride up to the city center and many other places along the route! Give yourself half an hour time and you can reach the city. Always remember to buy the Amsterdam tram pass at the tourist information counter. Just as long as you have bought the tram pass, you can go to the city back to the hotel vis versa as much as you like.

Artemis is the hotel that one could not wait to get back to, after a day of outing in the city. I recommend this hotel to travellers whom like comfort and brisk walking!

Pleasant room, but all the problems of a new hotel

from sythe20

We were very impressed with the architecture and design of the Artemis hotel and it's pleasant room, but unfortunately we were slightly let down in a few areas that were obviously due to the Hotel only being a few months old.

My partner and I had reserved a double room in this hotel, and this was one of the min reasons for choosing the Artemis as it offered 4 star double rooms at a very comptetative price. However, after a very long time of punching keys on the computer, we were informed that no double rooms were available, and that we would have to have twin. Being a gay couple we were not sure if this was discrimination or not; whether 'priority' was given to heterosexual couples for double room allocation or not. I do doubt this however as this kind of discrimination is illegal in Holand. Either way we were slightly dissapointed but still smiling.

We were given two room keys and neither of them worked. We got the lift back down to reception and they gave us a new key. This key didn't work either! The hotel staff said that there was a fault and that we would have to get someone in reception to let us in every time we wanted to get into our room. This was a hige inconvenience as we did not have access to our own room, and when returning late at night we had to find someone to escort us to our room and let us in. We did not recieve any discounts, apologies or any kind of offer.

The room itself was very new and clean, but a lot of the lights and switches did not work. There was also a dangerous glass shelf sticking out directly above the bathroom sink which we both caught our heads on whilst brushing our teeth, washing our faces etc.

This hotel has the potential to be so much more. The staff need to sort themselves out and all these problems should be fixed.

Apart from that the hotel had good access points to the public transport system. As the for the public transport system itself; I won't get started on that...

Disappointing

from anonymous

My sister and I satyed at the Artemis hotel for a weekend break. We'd read so many great reviews about the high standards and service we couldn't wait to get there. We weren't let down by the modern and tasteful decoration and furnishings, the rooms were the most amazing I've ever seen.

However, the hotel was isolated and incredibly quiet, we were the only English people there at the time of our stay. There seemed to be a lot of older couples and foreign groups. We went down to the bar/restaurant both nights and there were a max of 8 people in there each time including ourselves! The food looked stunning but was way overpriced. The bar was a real let down too, we waited 10 mins for anyone staff to come to the bar, it took them another ten to find the bottles of Smirnoff and Jamesons in the end I had to go and show her which bottles they were - for a vodka & coke and a whisky & coke it came to 19 euros!

The hotel staff were helpful but very stern, they won't budge on hotel policies such as deposits - be warned you have to hand over a credit card or 60 euros per night per room to reception as a deposit in case you have room service etc. Neither of us had a credit card and 120 euros (which we wouldn't have got back til the morning of our departure) was more than half of our spending money for the weekend. We were obviously distressed (2 teenage girls stuck in a foreign hotel that wouldn't let us have our room key unless we handed over nearly all our money!) but they were really insensitive and looked down on us, prioritising other guests.

Don't be too put off that it's slightly out the centre, it's a five min walk to tram stop and 15 mins on the tram to Central Station, but there are other stops before this worth getting off at (Leidseplein, Museum Quarter etc) from where you can walk to Central Station in less than half an hour with plenty of things to see on the way. It costs about 20 euros in a taxi to city centre and about 18 euros in a taxi to the airport.

Perhaps they put too much focus on the archtecture and design of the hotel that the actual service they offer, wouldn't go back to this hotel.

Great hotel!

from anonymous

We stayed at this hotel based on reviews that we read on tripadvisor, and were very glad that we did. We would definitely reccomend this hotel to all.

It is brand new and our room was very modern with a flat screen TV and in-room safe. The rooms are fairly large for a European hotel. The twin rooms have two twin beds rather than two singles which is rare for Europe and very handy. The double rooms have one bed comparable to a queen.

It is about a 15-20 minute tram ride to the centre, but for the price it is worth it. The tram stop is about a 5-10 minute walk from the hotel, and the tram comes about every 10 minutes. The tram that you catch is a direct tram to the centre and ends at the central station. It stops at all the major places such as Dam square, Van Gogh museum, the shopping street (Kalverstraat), etc. The NEMO science museum is a great place to take kids (big and small) as there are many interactive fun things to do there.

They also have a secure parking garage at the hotel which is a must in Amsterdam. The hotel is very close to the airport which is handy if you are arriving or departing by plane. There is also an airport shuttle from the hotel if required.

This would be the hotel we would stay at should we return to Amsterdam.

Great value at present

from brianc_li

The Artemis hotel is a brand spanking new place in a commercial area to the South of Amsterdam. If anything it is closer to Schiphol than the town center.

The biggest drawback of this place for many will be the location. Offices aside there is nothing close to the hotel. It's about a 1k walk to the nearest metro and even that is not a line that takes you straight into the center of town. You have to change.

It is well up to the standard of hotels in this class. Rooms are tastefully decorated and well equipped with mini-bar, safe, hairdryer, etc. The toiletries in the bathroom are top class. I didn't eat in the restaurant but what I saw being served looked good. The bar was genial if a little understocked (No Southern Comfort or Drambuie).

This hotel opened in March 2005 and in many ways is still trying to find its market. At present rooms here are outstanding value, in my case I got a double room for 65 euros. You would normally expect to pay 100+ for a similar standard elsewhere in Amsterdam.

A thoroughly enjoyableand relaxing stay

from lilmerlin

I finally booked this hotel after trying to find (in vain) reasonably priced good quality rooms in other hotels in the centre of Amsterdam. So finally I decided to take a leap of faith with this newly built hotel based on the single review on this site at the time. I was certainly not disappointed. This hotel is brand new, modern and stylish as are the rooms (photos included). It's big - think medium sized airport Hiltons. The staff were polite helpful and professional and continually exhibited that eagerness to satisfy to a level only really seen when new establishments are trying to make their mark. The rooms were well decorated. Brand spanking new with a very contemporary yet comfortable feel - dark wooden furniture, wooden flooring and designer lighting etc. The bathroom was slick with modern designer sink and toilet and a really goog sized shower (no bath). Again as with anything brand new, it was a pleasure to come back after a days wandering to get under that really invigorating shower. Some nice touches that made you feel good were things like a doorbell. One design aspect that didnt work for me was the non-lockable frosted glass door to the bathroom - which was just too cool to be fuctional. A possible minor quibble could be lack of tea making facilities (although this wasnt needed as tea was always provided as complimentary room service - which was a nice touch). Breakfast was the extensive continental variety repleat wiht three types of smoked fish, four types of cheese etc. An underground car park ensured that I wasnt worried about the car during my trips to town (this was free for the duration). On that point, the hotel isnt in town - but a regular bus directly outside the hotel (number 145) goes straight to where the action is - as does the number 2 tram (the stop a slightly further walk away from the hotel but this takes you straight to Dam and Central station and right next to canal cruises and excursions etc.) Dont buy your tickets on the bus or tram, but try and get a strip of tickets (from most sweet shops in town) as soon as you can. You'll save around 40% on the cost of travel this way. Trips to central Amsterdam took around 15-20 minutes - and to be honest my wife and I found it actually quite pleasant to go back to a hotel that was in a nice quiet leafy subarb at the end of each day. So all in all a fantastic stay - and highly recommended.

Modern Hotel but a little out of the way...

from JayneAndD

My wife and I stayed here in early May on a quick trip to Amsterdam. It's a really great modern hotel. The foyer is filled with all sorts of abstract art. The rooms are very stylish and the bed was very very comfortable. The hotel was so new it even smelled a little of fresh paint. The staff were excellent.

You should be aware that this hotel is a little out the way though. It's on a bus route though and a tram and metro stop is a short walk away. After midnight you'll need to get a cab though. A taxi from the city is just under 10 euros.

If you don't mind being a little off the main map then this place will be perfect fo you.

Ten out of ten

from Fionn''n

My girlfriend and I spent last weekend in the Artemis hotel in Amsterdam. At first we were hesitant about booking it as it seemed so far out. Because it only opened last month I couldn't find a review online. But we decided upon it on two grounds: the rooms were large and modern in contrast to the tiny dingy rooms in the centre of Amsterdam. And second, for this 4 star hotel the price was excellent- €85 per night for 2 including taxes. (on this point, shop around as we could have paid a hundred euro more a night for the same room according to some websites)

At any rate, it was an excellent choice and very quickly our worst fear, that of the length of journey into Leidseplein was removed. It took us ten minutes to get into Leidseplein on the tram. Now, the tram goes every 5 minutes but stops at midnight. However, we found out quickly that that didn't mean we had to get a taxi after that. At 5 minutes past the hour every hour after midnight a bus left Central station and picked us in Leidseplein and brought us to the street next to Artemis ( a 10 minute walk to the hotel). So get the bus as a taxi will cost @€25. We got a 48 hour unlimited travel ticket at the information desk in the airport for €10 each and that proved to be excellent value as it allowed us to travel all over the city and use the late night bus home at 4am for no extra cost.

As for the hotel itself, it was quite empty being as it is a new hotel, but it is massive; there was something like 8 floors and 600 rooms. I wish the bar had a wider choice of beers on draught than Heineken, which you can get in most countries on earth. It would have been nice to have the choice of some different beers on draught. If you are looking for a quaint eighteenth century hotel in a residential area this is most certainly not it. It is, however, a very modern, clean hotel with a well-stocked bathroom, room and excellent large beds. It is very comfortable. It is surrounded by office blocks with a large IBM office next door. You do have much more space than most city centre Amsterdam hotels and for those of us not from Amsterdam we usually take that space for granted. Most places in Amsterdam though are very tight for space. And once again always remember that you are, despite the goddess of wilderness that Artemis takes its name from, only 10 minutes on the tram to Leidseplein and even less to Vondel park and Rijksmuseum. All in all it was a very comfortable experience and the staff were the height of friendliness (and the Dutch scared us on the polite front when we heard those messages over the intercom on first arriving at Schiphol airport: 'Mr Van De Velde, you are delaying the plane....'). It was such a relief to discover quickly that the Dutch could smile and be tactful to us ignorant ans lost tourists.

PS: The breakfast seemed a bit expensive at €17.50 each so we left it and lay on having a brunch in town instead. It suited us therefore on two counts that breakfast was not included in the price.

PPS: We had a very bad experience this morning with the Connexxion airport shuttle. It was supposed to collect us at 8:09 for our flight back to Ireland. It arrived a full 40 minutes late at 8:50. And no apology or anything. The girl at the KLM/Aer Lingus desk refused to allow us on and only after incessant explanations (and my girlfriend's despair) of what had happened were we allowed on and placed at the top of the queue. The Hotel staff, in fairness to them, were deeply embarrassed at the unprofessionalism of the Connexxion company. Pay the extra few euro for a taxi is our advice.

TripAdvisor Reviews Artemis Hotel Amsterdam

Very Good

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