First, read about the whats, whys, and hows of business automation

A structured design approach to business automation

Business automation reduces time to market but has inherent risk. Luckily, advances in software-development infrastructure and approaches provide the tools and opportunity to modernize business automation.*

Using a centralized, rules-based management system, the IT service provider has reduced the risk of user-related errors with automated process management and made managing critical business processes easier.*