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Hace un año

Customer Service with English Language, Home based

We are looking for a number of Customer Service representatives to handle customer service duties in a virtual Call Center.

Job Description:

You will work from your own home, within an established company and as part of a team of professional agents.
You will take calls and answer emails sent by customers in Spanish, English and French, using prior set business rules and templates.
Training and nesting will be provided by the company after the hiring process is completed.

Contractor requirements:
We are looking for a contractor who:
1. Is available for 9 hours per day. The work day will include 1hr for lunch which is not paid, and 25min of paid break time.
2. Has worked in a customer service setting or a similar customer-satisfaction job.
3. Has a solid command of the English language.
4. Internet connection of 2Mb or more. It can not be wireless nor through a datacard. You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at speedtest.net
5. Windows environment: We work with a windows based web program. We do require for you to have a computer that runs on windows or has a windows environment already installed. Your operating system must be original.
7. Headset: This headset can be simple but it must connect to your computer via USB. This is to ensure proper phone behavior and call quality.

Customer Service with full bilingual French and English Language, Home based

We are looking for a number of Customer Service representatives to handle customer service duties in a virtual Call Center.

Job Description:

You will work from your own home, within an established company and as part of a team of professional agents.
You will take calls and answer emails sent by customers in Spanish, English and French, using prior set business rules and templates.
Training and nesting will be provided by the company after the hiring process is completed.

Contractor requirements:
We are looking for a contractor who:
1. Is available for 9 hours per day. The work day will include 1hr for lunch which is not paid, and 25min of paid break time.
2. Has worked in a customer service setting or a similar customer-satisfaction job.
3. Has a solid command of the English language.
4. Internet connection of 2Mb or more. It can not be wireless nor through a datacard. You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at speedtest.net
5. Windows environment: We work with a windows based web program. We do require for you to have a computer that runs on windows or has a windows environment already installed. Your operating system must be original.
7. Headset: This headset can be simple but it must connect to your computer via USB. This is to ensure proper phone behavior and call quality.

Abierto

Hace 3 años

Oracle Fusion Procurement Set-up and configuration

Our company has bought licenses for Oracle Fusion Procurement, including Fusion Purchasing, Fusion Sourcing and Fusion Enterprise Contracts and we are looking for resources to set-up and configure these fusion apps. This is a SaaS app, all based on cloud. The scope of the project is to set-up the basic configurations for those apps in our testing environment and make them work together to support the procurement process (Requisition - Contracts - Negotiating - Order). For more info on the apps, pls search for Fusion Procurement on Google/YouTube. Tks

Abierto

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Weblogic México

Role Overview: Amdocs is seeking a Weblogic Administrator to join our infrastructure team in Mexico City to provide high level administration for J2EE Servers in a fast pace production oriented environment. •Plan future projects and provide status check for ongoing projects. •Collaborate with other team members, solution development, production support, IT services and business groups to understand functionality, scalability, performance, security and integration requirements from an infrastructure and environment perspective, for existing and new applications. •Daily support and maintenance for Amdocs OSS application's infrastructure services defined on various platforms in production, as well as a test-complex environment. •Prepare schedule and task assignments for Onsite and offshore to work efficiently around the clock. •Investigate potential problems and issues escalated by Customer. •Sustain applications' configurations in compliance with established SLA. •Work with Amdocs and client teams to support changes in delivery and labs.