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Computer Hardware Field Engineer - 4244

Worldwide TechServices is looking for a regular full-time Field Engineer to join its Infrastructure Delivery team. The Field Engineer position is solutions driven including desk side support responsibilities as well as hardware break fix services on various client products. Candidates must possess the ability to perform moderate to complex troubleshooting and repair activities. Position may require the exercise of complex analytical skills and to make decisions based on established department and company guidelines.

Responsibilities:

Providing customer break fix support for designated equipment

Communicating clearly in written and verbal form

Possess excellent customer service skills

Accepting and delivery of all service calls assigned

Completing all administrative tasks associated with each call

Responsible for control and return of assets and inventory

Other duties may be assigned to meet business needs

May provide functional guidance to colleagues

Qualifications:

Typically requires technical school certification or equivalent and 3-5 years of relevant experience

Must be able to pass criminal background and driving record check at time of hire and annually

Must own a basic repair tool kit

This is a full-time, non-exempt position

About World Wide TechServices:

Overview:

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Tewksbury, MA we provide infrastructure and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. To learn more about our organization please visit: www.wwts.com

Job Search Tips

The ZipRecruiter job matching algorithm analyzes millions of jobs from hundreds of job boards to instantly return the most relevant results. Here are some additional tips to help you optimize your search:

Job titles are best:Searching for a specific job title provides more accurate results than company names or other keywords. software engineer is better than coder, and registered nurse is better than hospital.

Zip code can help narrow your location:For location, a zip code is generally more precise than entering city, state.

You can use quotes:Surround multiple terms in quotes to treat them as a phrase, like: "program manager" or "dental hygenist".

You can exclude certain terms:Enter a minus sign before any terms you want to exclude, like: -travel or -"entry level".

You can require certain terms:Enter a plus sign before any terms you want to require, like: +full-time or +"full benefits".