The company said Samsung customers can receive replacements or full refunds and courtesy devices would be available on Wednesday for those who had to return their phones.

"Customers who have purchased a Galaxy Note7 from Samsung are entitled to choose a new Galaxy Note7 (and a courtesy device until replacement Galaxy Note7 stock arrives) or a full refund," the wrote on the Samsung site.

"The delivery of a replacement Galaxy Note7 to customers is expected within three to four weeks."

The company is advising users to complete a data back-up, power down the device before returning it to the place of purchase.

AAP/Staff Writers

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