3 VERSION: 6.6 Version information can be obtained: In the HP ProLiant Storage Server Management console by selecting System Settings and viewing System Information. In the HP ProLiant Storage Server Web UI by selecting the Status tab, then System Information tab. These release notes provide information about the contents of Service Release 6.6 and describe issues related to the release of Service Release 6.6 for HP ProLiant Storage Servers, HP ProLiant Data Protection Storage Servers, and HP StorageWorks NAS products using the supported operating systems. The Service Release provides an installation utility and a rollup of individual support update components for your system. Applying this Service Release will update your HP ProLiant Storage System to version 6.6. Use the Service Release 6.6 setup program to install the Service Release. Update recommendation Recommended Prerequisites Microsoft Windows Server 2003 Service Pack 2 is required before installing the Service Release. For Web downloads, Microsoft Windows Server 2003 Service Pack 2 should be obtained separately from Microsoft; it is not included in the Service Release contents downloaded from the HP.com (Software & Drivers) site. Microsoft Windows Server 2003 Service Pack 2 is included as a separate installable component located in the D:\MICROSOFT\W2K3_SP2 folder on the Service Release DVD. IMPORTANT: ForsystemsusingWindowsStorageServer2003withoutWindowsServer2003SP1installed,theService Release setup must be run first prior to installing Windows Server 2003 SP2. A required HP Storage Server system update will be installed allowing Windows Server 2003 SP2 to be installed successfully. If needed, the HP Storage Server Installer for Microsoft Windows Server 2003 SP2 in the Service Release will guide you through the installation of Microsoft Windows Server 2003 SP2. The following software components are required on HP Storage Server for installation of Microsoft Windows Server 2003 SP2: HP Storage Server System Update Microsoft Windows Installer 3.1 Microsoft.NET Framework 2.0 For more information on this service pack, including the release notes, readme, installation instructions, list of updates, and list of security updates, see the Microsoft Windows Server 2003 Service Pack 2 Web site at Service Release 5.6 is required before installing this Service Release for systems running Microsoft Windows Storage Server 2003 (without Windows Storage Server 2003 R2) for HP NAS Web User Interface (Web UI) updates. This prerequisite applies only to: Systems with no previous Service Release installed or systems with Service Release 5.5 or earlier installed Systems that have been Quick Restored to the base image version (version 5.5 or earlier) The HP Service Release 5.6 DVD can be ordered from the following location: h20392.www2.hp.com/portal/swdepot/displayproductinfo.do?productnumber= Storage Server Service Release 6.6 release notes 3

5 Microsoft Windows Storage Server 2003 R2 x64 Editions Microsoft Windows Unified Data Storage Server 2003 Enterprise x64 Edition Languages The Service Release is available in the following languages: French Italian German Japanese Korean Simplified Chinese Spanish Traditional Chinese Issues and workarounds Issues and their workarounds have been identified and placed into categories. These categories are: General installation issues Installation issues on systems using Windows Storage Server 2003 HP Service Release Wizard General installation issues This section details general issues with the installation of Service Release 6.6 or use of Service Release Installation Wizard. Minimum disk space requirement for Service Release 6.6 installation The HP ProLiant Storage Server should have at least 1 GB of available space on the system drive when installing the Service Release. The specific amountofdisk space required depends on the components that are selected for installation. There is no workaround, other than ensuring that the system drive where the Service Release setup is installed has more than 1 GB of available disk space. To free up disk space, unnecessary files can be deleted from the C:\temp folder. This situation can also be avoided by ensuring that only the necessary components are selected for installation when the Service Release setup is run. Free hard disk space requirements for Windows Server 2003 Service Pack 2 (SP2) A minimum of 1.3GB of free hard disk space is required on your system when installing Windows Server 2003 SP2 from the Service Release DVD. For more information about hard disk free space requirements for Windows Server2003SP2,seeMicrosoftKnowledgeBasearticleKB926029at Not applicable. Intel NIC driver installation fails when installed over a network share The installation of the Intel network interface card driver fails when attempted over anetworkshare. Perform the installation directly from the Service Release DVD or by copying the DVD contents to a local drive on the storage server. Storage Server Service Release 6.6 release notes 5

6 Install Shield Error 1607/1628 during Service Release installation Installation error 1607: Unable to install Install Shield Scripting Runtime and/or 1628: failed to complete installation may be reported during installation of the Service Release. This error can occur for various reasons, the most prevalent being a driver did not exit properly when the Service Release is run the first time. This issue is currently under investigation. Run the Service Release again after ensuring that no instances of the processes named msiexec.exe, setup.exe, oridriver.exe are running. User intervention required during installation of SMS v2.02 on HP ProLiant DL100 G2 servers with the IMB v3.0 driver During installation of the Server Management System v2.02 on DL100 G2 servers, the IMB v3.0 driver sometimes displays a security warning stating the driver does not have digital signature. AcceptingthewarningmessagebyclickingContinue proceeds with the installation without any issues. Some information in the Service Release may appear as English instead of the selected language During installation of the Service Release, some screens may display text as English instead of the selected language. This issue will be corrected in the next Service Release. For HP StorageWorks NAS servers and HP ProLiant Storage Servers with mirrored OS drives (such as the ML110 G2 Express model), the OS drive re-mirroring fix offered in previous Service Releases has been removed The OS drive re-mirroring fix, which ensures that both disks are bootable in the event of a failure of a drive, has been removed in order to preclude a condition where the ML110 G2 Express Storage Server (Japanese model) fails to boot from mirrored OS drives. To update the Service Release 6.6 patch for these servers, manually switch to the mirrored OS and perform the Service Release installation. The HP Storage Server Management console may not be available after installing the Service Release TheHPStorageServerManagementconsolemaynotbeavailableafterinstalling theservicereleaseforsomehpproliantstorageserverswiththehpstorage Server R2 Localization DVD Windows Multilingual User Interface (MUI) Pack installed. Using Windows Add or Remove Programs, remove the HP Storage Server Management Service. Run the Service Release installation again and install the HP Storage Server Management console component. Web UI is not installed with Service Release 6.6 On StorageWorks NAS products, the Web UI patch is not installed with Service Release 6.6. The Web UI patch is copied to the C:\hpnas\components\WE- BUI_5.6.2_Update folder. If not installed by using the HP Service Release 6.6 Wizard, the patch must be installed manually. 6

7 Providing a mapped drive with a disconnected network path might hang the HP Service release Wizard If you provide a mapped drive assigned to a network path that is disconnected from the Settings page of the HP Service Release Wizard, it might hang during the installation process. Provide the complete network path URL as the path. or Reconnect the network path for the mapped drive in Windows Explorer. A reboot message is displayed even though the progress of installation is not complete After the installation of Windows Server 2003 Service Pack 2, a reboot message is prompted by the HP Service Release Wizard. However, the progress bar shows only around 50% completion. This error message can be ignored. Installation issues on systems using Windows Storage Server 2003 The following installation issues apply only to systems running Windows Server 2003 that have not yet had Windows Server 2003 R2 installed. Microsoft hotfix KB cannot be installed on servers with Services for Unix v3.5 Microsoft hotfix KB cannot be installed on servers with SFU v3.5. Microsoft hotfixes KB and Q are prerequisites and should be selected and installed while KB is installed. These hotfixes are listed in the Service Release 6.6 Microsoft hotfix feature tree. The storage server fails to reboot when KB and Remote Storage Windows components are both installed The storage server fails to reboot when Microsoft hotfix KB and Remote Storage Windows components are both installed on the system. Ensure that hotfix KB (KB is bundled as part of KB896718) is not selected for installation during the Service Release setup if the Remote Windows component is already installed on the storage server. If hotfix KB840141is already installed on the storage server, do not add the Remote Storage Windows component to the system through the Microsoft Add or Remove Programs applet. HP Service Release Wizard HP Service Release Client and Server fails to repair itself TherepairoptiondoesnotcompleteattimesfortheHPServiceReleaseClientor the HP Service Release Server. 1. Unistall the HP Service Release Server/Client. 2. Run the HP Service Release setup.exe. Storage Server Service Release 6.6 release notes 7

8 HP NAS Updater installed in previous Service Releases cannot be used to install Service Release 6.6 The HP NAS Updater installed with previous Service Releases cannot be used to launch Service Release 6.6. Attempting to install Service Release 6.6 with the older utility might result in the error message Version of NAS Updater on this system does not support installation. Please install latest version of NAS Updater. Install the HP Service Release Wizard bundled with Service Release 6.6 by running the setup.exe file located at the root level of the Service Release. Some ROM Flash components not checked for installation by Service Release Wizard Some ROM Flash components are not checked for installation in the Component Updates Selection screen of the Service Release Wizard. A check indicates the Service Release has a more recent version of the component compared to the installed version on the system. The issue applies to the following ROM Flash components: DL100 G2 BIOS Update HP NC-Series Broadcom Online Firmware Upgrade Utility for Windows Server 2003 HP NC-Series Broadcom Online Firmware Upgrade Utility for Windows Server 2003 x64 Editions HP BladeSystem c-class Onboard Administrator Firmware Component ROM Flash for ilo ROM Flash for ilo (Japanese) ROM Flash for ilo2 ROM Flash for ilo2(japanese) ROM Flash Component for Windows - Smart Array P400 and P400i ROM Flash Component for Windows - Smart Array P600 ROM Flash Component for Windows - Smart Array P800 ROM Flash for Smart Array 641/642 ROM Flash for Smart Array 6400 ROM Flash for Windows - MSA20 HP 6-port SATA RAID Controller Firmware Update (Note: files are extracted to C:\SP30558) Firmware and BIOS for HP SATA HBA with RAID (Note: files are extracted to C:\SP34281) When a check is supplied by the user for applicable ROM Flash components listed above, the Service Release Wizard will install the ROM Flash component supplied with the Service Release. The underlying ROM Flash component installer determines whether the installed version of the component will be updated or not. Refer to the cpqsetup.log located at C:\CPQSYSTEM\log to verify the installation status of the ROM Flash component. Some ROM Flash components may not be applicable to your system. Network drive letter path does not work with the Service Release Wizard The HP Service Release wizard can show an error indicating failure in locating components when a network share is mapped to a drive letter. Provide the complete network UNC path of the HP Service Release component. HP Service Release Wizard does not automatically start after installing the prerequisites 8

9 After installing the prerequisite components of HP Service Release 6.6, the wizard will prompt for a restart. After the restart, the wizard might not start automatically. Start the wizard manually by selecting the HP Service Release Wizard on the desktop. Alternately, the wizard can be started through Start > Program > HP Service Release > HP Service Release Wizard. This problem will be corrected in the next release. HP Service Release setup does not automatically lauch the HP Service Release Wizard on x64 platforms. After the installation of Service Release, the wizard is not launched automatically. Launch the wizard manually by selecting the HP Service Release Wizard on the desktop. Alternately, the wizard can be launched through Start > Program > HP Service Release > HP Service Release Wizard. This problem will be corrected in the next release. Selecting a network path for Windows Server 2003 Service Pack 2 is not accepted When installing the HP Service Release using the Web update version, a Browse button appears on the Prerequisite page if Microsoft Windows Server 2003 Service Pack 2 is not installed on the system. If you select a network path for the Service Pack 2 location, the wizard will not accept it. Copy the Microsoft Windows Server 2003 Service Pack 2 installer on the system locally, and provide the local path for selection. TheHPServiceReleaseWizardhangs The HP Service Release Wizard might appear to hang while downloading Service Release components from a network path. The wizard refreshes itself automatically. The refresh occurs every few seconds, and in certain instances can extend to two minutes. If the hanging issue persists, restart the system. This will be corrected in the next release. Text in the HP Service Release Wizard is not displayed in the local language Component names and descriptions in the HP Service Release Wizard are not displayed in the local language. 1. Click Start > Control Panel. 2. Double-click Regional and Language Options. 3. Click the Advanvced tab. 4. Select the local language from the list. 5. Check the Apply all settings to the current user account and to the default user profile check box. 6. Click OK. Enhancements Service Release 6.6 provides the following enhancements and updates for storage servers: HP ProLiant Smart Component Updates x86 Editions HP ProLiant Smart Component Updates x64 Editions ROM Flash, Firmware, and BIOS Updates System Drivers and Components Storage Server Service Release 6.6 release notes 9

13 System Drivers and Components The System Drivers and Components includes other software, drivers and management agents for your HP ProLiant Storage Server. Intel NIC drivers and Intel ProSet for Windows Device Manager version 12.1 HP Server Management System for Windows, version Broadcom NetExtreme BCM57xx NIC driver version Broadcom Advanced Control Suite 2 (BACS) version HP SATA RAID Controller Manager (HPSM) version Adaptec SATA RAID 2410 Device Driver version Adaptec Storage Manager for 2420 SATA Controller version Adaptec Storage Manager for 2410 SATA Controller version (DL100 G1 and 1500s models only) Hotplug Service Update for Adaptec 2410 version a Hotplug Service Update for Adaptec 2420 version a Java Runtime Environment Update, version Update 2 The Java Runtime Environment is the minimum standard Java computing environment for running applications written in the Java programming language. It contains the Java virtual machine, Java core classes, and supporting files. HP Service Release Wizard The HP Service Release Wizard provides a simple user interface to install the Service Release. The Service Release automatically installs the HP Service Release Wizard and replaces the HP Service Release NAS Updater Utility. Service Release installation adds the HP Service Release service for managing software updates and creates the HPSRUser account on the storage server. The HPSRUser account is required to use the HP ServiceReleaseWizard. Ifneeded,theHPSRUseraccountcanbedeletedfollowinginstallationofthe Service Release. If the HPSRUser account is removed and the HP Service Release Wizard is needed again, restart the HP Service Release service and run the Service Release setup program. Fixes In earlier releases of HP ProLiant DL100 G2 Storage Servers using either the Adaptec SATA RAID 2410 or 2420 SA Controllers, an error message appeared in the Windows System Event log reporting that a disk in a slot was plug out or removed although no drives were removed. This issue is now resolved by installing the applicable Hotplug Service Update to your Adaptec Controller product (2410, 2420) installed on your system. The HotPlug Service Update is located in the System Drivers and Components category during installation of the Service Release. Consistency Check fix for HP ProLiant DL100 G1 and HP StorageWorks NAS products using the Adaptec 2410 RAID Controller. This issue is now resolved by installing the Adaptec Storage Manager version 4.30 (16038) supplied in the Service Release. Microsoft Updates Some of the following Microsoft updates may not apply to your storage server. Storage Server Service Release 6.6 release notes 13

14 Microsoft Service Packs ThefollowingMicrosoftServicePacksareavailablewiththeServiceRelease6.6: KB914961: Microsoft Windows Server 2003 Service Pack 2 (available on the Service Release DVD only) KB923706: Microsoft System Center Data Protection Manager 2006 Service Pack 1 (HP ProLiant Data Protection Storage Servers only) Microsoft Component Updates Microsoft iscsi Software Target 3.1 Support for Active/Active clustering Microsoft iscsi Software Target Multilingual User Interface Support for volumes larger than 2 terabytes on a Windows Server 2003-based server cluster (requires hotfix KB919117) Microsoft iscsi Software Target documentation is located in the Service Release at MICROSOFT\x32\iSCSI\Target\Docs and MICROSOFT\x64\iSCSI\Target\Docs. Microsoft iscsi Software Initiator 2.05 Microsoft Windows Unified Data Storage Server 2003 Supplemental Update Microsoft iscsi Software Target 3.1 Microsoft iscsi Software Target Multilingual User Interface Enhanced management interface for initial configuration of Windows Unified Data Storage Server 2003 Microsoft Windows Unified Data Storage Server 2003 Supplemental Update documentation is located in the Service Release at MICROSOFT\x64\WUDSS\docs. Microsoft Hotfixes Microsoft Hotfixes are intentionally unchecked by default in the Service Release. Microsoft Hotfixes or Quick Fix Engineering (QFE) updates are only intended to correct a specific problem and should be applied only if the system is experiencing that specific problem. Review the Microsoft Knowledge Base (KB) articlebeforeapplyingthehotfix. KB articles can be accessed at If you are not severely affected by the specific problem, you should wait for the next Windows Server 2003ServicePackwhichmightcontaintheHotfix. KB896718:TheamountofuseddiskspacethatisdisplayedbyaStorageManagerdirectory quota is less than the actual amount of disk space that is used. KB Storage Manager may cause your computer to stop responding in Windows Storage Server KB831654: You cannot see a graph or a spreadsheet when you view active HTML storage reports. KB832250: Windows Management Instrumentation service terminates with Event ID KB897078: The mknod() functionality was not included in Microsoft Network File System. Q897078: The mknod() functionality was not included in Microsoft Network File System KB895398: This update merges several previous updates for Services For Unix (SFU). 14

16 KB927891: You receive an access violation error and the system may appear to become unresponsive when you try to install an update from Windows Update or from Microsoft Update KB932596: Update to improve Kernel Patch Protection KB936782: Vulnerability in Windows Media Player could allow remote code execution KB938127: Vulnerability in Vector Markup Language Could Allow Remote Code Execution KB933360: August 2007 cumulative time zone update for Microsoft Windows operating systems Supersedes history 6.4 Effective date October 19th,

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