FaceTime no preferences

I recently downloaded LION for the MAC however I am unable to get facetime to work, I have put in my apple ID and password which I know is correct and nothing happens. The preferences payne is greyed out therefore I am unable to get into the account settings. I have created a new account with the same email address and still it will not work. Any ideas please

i have the same problem with my facetime in lion i opened in the community a question about facetime but nobody help me. ********. have you me account and have trıed ical? it also doesnt work! i would be nice when some one could help use

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