New landlords or property managers

Make sure you select "Landlord reversion" on your owner agreement request.
Landlord reversion allows for energy service to be reverted to your name while a unit is vacant between tenants
and gives you access to manage your properties online. If you select "seasonal reversion" or
"no reversion", you will be notified when there is a tenant change, but you will not have access to manage
your properties online.

An e-mail notification will be sent when your request has been processed; typically within two business days.