The bank said in a statement that the core banking consolidation would aid "productivity gains in 2013", though it did not elaborate further.

iPad pilot

ANZ told investors today that it would pilot the use of iPads by frontline bankers in Australia. iTnews was seeking further comment on the pilot at the time of publication.

News of the pilot came on the same day a research report released by Ovum lamented the lack of use of tablets by wealth managers and corporate banking organisations, despite the device's potential to add customer interactions.

"The financial sector as a whole has come out of the global crisis with an urgent need to rebuild its credibility with a disillusioned public," senior analyst Rik Turner said.

"In certain sub-verticals such as wealth management more 'face-time' with the customer can help this rebuilding process."

Online growth

ANZ noted the growth of online as the customer's "channel of choice". The bank said that branch transactions were declining "at the rate of [around] four to five percent" a year.

In the meantime, ANZ's internet banking service had more than 5.6 million registered users, who performed 146 million transactions worth $216 billion in the past 12 months.

The transaction figure was up four percent year-on-year; the value of internet banking transactions was up eight percent over the same period.

The bank's iOS app, goMoney, has clocked up over 600,000 registered users since launching in mid-2010. In the past year, customers have used it to execute 20 million transactions totalling over $12 billion.

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