ENROLMENT POLICIES

All enrolments must submitted at least 7 working days before start of each course.

PAYMENT MODE All payments must be in cash/cheque payable to “AAT Training Hub Pte. Ltd.” before commencement of course. Only participants who have paid in full are allowed to attend the course. For some courses, full payment is required before the safety cards can be issued.

SKILLSFUTURE PARTICIPANTS

Claims to be submitted at point of registration

A $10 refundable enrolment fee applies. Amount will be issued back to participant upon successful completion.

Please retain the receipt for this purpose.

PARTICIPANT REQUESTS FOR CHANGE OF ASSESSMENT DATE

Applicable to only these courses:

SCWWSH

IATA DGR

$100 fee applies for each change requested.

Our course administrator will give you the confirmed date via email

PARTICIPANT CANCELLATION/NO SHOW

For cancellation/no-show on the course date:100% of course fee will be charged

For cancellation/no-show less than or equal to 02 days before commencement date:80% of course fee will be charged

For cancellation/no-show less than or equal to 05 days before commencement date:60% of course fee will be charged

PARTICIPANT REPLACEMENT

Replacements are allowed. This request must be made in email or personally at our office

Replacements will be assigned to the next available course date and subject to availability

Requests for replacement participants must be made at least 7 days before course commencement. Any replacements made less than 7 days before the course commencement will be charged 20% of the course fee

APPEAL:All appeals for course results pertaining to training matters must be in writing to Training Director, within 48hrs after the result to the Admin office by Fax: 62934401 or Email:admin@aattraininghub.com

FUNDINGSingapore Citizens/PR are eligible to claim for government funding. Companies must submit online application for training grant to WDA. Please visit www.skillsconnect.gov.sg or contact WDA helpdesk at : 1800 5368333

ATTENDANCE WSQ courses: 100% for 1 day course and 75% for courses of more than one day(with valid excuse only) Candidate must submit Medical Certificate or excuse Letter from Employer for attendance of 75%. FEEDBACK/SURVEYAll participants and their employers may be requested by AAT to provide feedback on the benefits of the training after the course has completed.

REPLACEMENT OF LOSS OR MISSING CARDS/CERTIFICATES Replacement fee for card: $20 Replacement fee for certificate: $20 Note that a police report is required prior to requesting for replacement certifications

Course Confirmation

Direct Applications: A confirmation letter will be sent to you to confirm the course(based on the email you provided during registration)

Company Registration: Your officer in charge will receive a confirmation letter from us via email/. Please bring this confirmation letter on the first day of the course.