Reviews

IBM is great for finding quick reports and insights into your eCommerce business. Product reports, content reports, and even top down funnels are quick to access and interpret.

Caleb A. M.

Agency

The invaluable user insights are key. A+

Most Helpful Critical Review

Most Helpful Critical Review

User in Marketing and Advertising

The IBM platform is outdated and very difficult to slice and dice large data sets. Unlike GA which has click to filter options and the ability to quickly create custom reports, the time it takes for the system to churn out the data and then the time to...

User

It's a mish-mash of features, many of which we don't use like split URL testing, polls, and forms. It'd be good to see more intelligence added, e.g. pointing out certain buttons etc. that see a spike in clicks.

IBM is great for finding quick reports and insights into your eCommerce business. Product reports, content reports, and even top down funnels are quick to access and interpret.

Most Helpful Critical Review

User in Marketing and Advertising

The IBM platform is outdated and very difficult to slice and dice large data sets. Unlike GA which has click to filter options and the ability to quickly create custom reports, the time it takes for the system to churn out the data and then the time to...

It's a mish-mash of features, many of which we don't use like split URL testing, polls, and forms. It'd be good to see more intelligence added, e.g. pointing out certain buttons etc. that see a spike in clicks.

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Videos

Experience the power of AI in Acoustic Analytics (formerly Customer Experience Analytics). Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

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Acoustic Analytics (formerly Customer Experience Analytics)

Experience the power of AI in Acoustic Analytics (formerly Customer Experience Analytics). Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.