Retiring Rooms – Key Issues

Below are the key issues identified by you for the current state of Railway Retiring Rooms on platforms.

Kindly review and help identify solutions for these which will have minimum impact on Railway finances and still be able to address these issues.

We look forward to your inputs.

Key issues with Railways Retiring Rooms

1. Not enough sitting arrangements in the rooms 2. The toilets are very dirty 3. Retiring rooms are not cleaned regularly 4. Lack of a PA system which keeps the passengers updated with the status of trains 5. Air conditioners don’t work in most of the retiring rooms 6. Attendants are very arrogant 7. The staff on duty are not trained to provide any service except to check ticket 8. Cockroach and other insects can be seen around 9. Non availability of clean drinking water 10. Lack of a small cafeteria 11. Many waiting rooms are dimly lit 12. Lack of a separate waiting room for women traveling alone 13. Online reservation of the retiring rooms not possible 14. Linen available is dirty 15. Passengers are not aware about the booking process of the retiring rooms 16. Lack of enough charging ports for phones/laptops more

1. Complete,RRooms should be booked and maintained by a separate body (not IRCTC) 2. Maintenance of RRooms to be left to the contract 3. No of available rooms to be increased as it is a good source of income to the railway. 4.While considering the cost of rent,the facility and the posh also to be maintained. 5.No intervene of Rly Staff to be entertained more