I I , . -l-fl.' . r>" . .f' l' ^">,-,":: ","' . '""';, :, ..' ' .< '/: ,., ;: ';,;" , 'I r ". ....,f- @ I\) o ï Q) :J a. C/)_ m :J p.. :;- p .f:.ú\ ,< ' I << ' ':,,' , ,:!' ;:;'i, ', ,"i "-,;', ' , ,'(\ .j- . . .. . > ",' ,I, If" '" ,,,,,, , ,', ... ""W ," . ;f_ ", ^1\-.> :' . '" , " , f ", t;, ,"vi" '0.... "''a '. fI' ".1 ) '" ': } -"; f'" RC ':." .ri May 200:1.. I , "'-..{I'lf l )( f$/' >"'.. '< ;. ,- t'... .-. , ., -.... ;). \ '" . , ..i....{ . '\.. ",' , ; ",":,. .. "..,1' fl. . c" . .'. .,-.J 7 j. WHY DID WE WAKE UP THE BRIDE ON HER WEDDING DAY? turned-hotel where she was staying didn't offer -,,* that courtesy, and she didn't want to be late for Not long ago, a bride-to-be of our service reps in Oakham, England. He handpicked an order of shirts, shorts and swimwear, and sent it rush to Milos. Our vacationers E-? were wearing fresh new _3: garments within 24 "j _ hours, even before their __ ' bags arrived. All in a day's work. We could fill every page of this magazine with similar stories. But all you really need to know is that whenever you call Lands' End, you get more than great classic products at great prices. You also get the kind of friendly, caring customer service that has been setting the standard for almost forty years. That's Guaranteed. Period.@ No hassles, no headaches. Its the way shopping should be. her wedding. Naturally, we obliged. Then there was the Japanese mother who returned a child's parka to us. One of our people in shipping discovered a toy monster in the pocket, so we sent it back. Turned out to be the little boy's absolute favorite. Three of our British customers had a more serious problem. They arrived at the small Greek island of Milos for an extended holiday, but their luggage didn't. Desperate, they called one CALL OR CLICK 24 HOURS A DAY ..æ -;; , .A . ... ".." """ N'1" \ , " .- - , ' - LANDSEND COM I 1 1-800-489-9078 -:r' '