Rolls-Royce signs Totalcare services agreement with Malaysia Airlines

Rolls-Royce, the global power systems company, has signed a long term TotalCare® service agreement to support engines that power Malaysia Airlines’ fleet of 17 Boeing 777 aircraft.

The agreement, which covers Trent 800 engines, is the first time that Malaysia Airlines operations will be supported by TotalCare support.

TotalCare long-term service agreements are designed to minimise customer financial risk and improve operational performance and reliability, allowing operators to concentrate on their core business. Such agreements are now in place or being finalised, for 100 per cent of Trent engines in service in the South East Asia region. Globally, more than 2,600 Trent engines in service and on order are covered by TotalCare.

Malaysia Airlines Chief Executive Officer and Managing Director YM Tengku Dato’ Azmil Zahruddin, said: “We are committed to improving our customer service while at the same time continuing our drive to manage costs more effectively. Our contract with Rolls-Royce provides us with greater ability to predict and manage our engine maintenance and overhaul costs.”

Jim Sheard, Rolls-Royce Senior Vice President Airlines – South East Asia, said: “We are delighted Malaysia Airlines is now part of the TotalCare family of operators. Our ability to evaluate Trent engine data from the worldwide fleet, and our ability to work with each customer to plan maintenance operations, will significantly help Malaysia Airlines to meet its operational and financial goals.”

In 2005, Malaysia Airlines ordered Rolls-Royce Trent 900 engines for six Airbus A380 aircraft that are due to enter service next year.

Rolls-Royce has a leading 50 per cent market share on modern, widebody aircraft, with more than 1,600 Trent engines in service on more than 600 aircraft and a further 2,500 on order. Each of the six members of the Trent family have either been the first or launch engine on the airframe, or have gone on to take the leading market share.

1. Rolls-Royce, a world-leading provider of power systems and services for use on land, at sea and in the air, has established a strong position in global markets – civil aerospace, defence aerospace, marine and energy.
2. As a result of this strategy, Rolls-Royce today has a broad customer base comprising more than 600 airlines, 4,000 corporate and utility aircraft and helicopter operators, 160 armed forces, more than 2,000 marine customers, including 70 navies, and energy customers in nearly 120 countries, with an installed base of 54,000 gas turbines.
3. In 2008, Rolls-Royce and its partners invested £885 million on research and development, two thirds of which had the objective of further improving the environmental aspects of its products, in particular the reduction of emissions.