If you do not have a billing account in that system, it is because you are one of a handful of customers that have not had their billing moved to the new system. Please email billing@advantagecom.net and request that your billing account be moved into the new billing system.

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Sincerely,Andrew KinneyCTO, Advantagecom Networks

Please do not private message me. My regular management duties preclude responding to every customer that sends me a support issue. Instead, post on the forum or contact tech support.

Free 24/7 phone support is now available for accounts that include phone support. Just call our regular technical support phone number (509-522-3696 or 888-509-8644) any time and follow the prompts (option 3 as of April 20, 2018).

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Sincerely,Andrew KinneyCTO, Advantagecom Networks

Please do not private message me. My regular management duties preclude responding to every customer that sends me a support issue. Instead, post on the forum or contact tech support.