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afe mode is a special Windows boot option that starts Windows without any startup programs or drivers. If you’re struggling with malware that starts at boot on your business computer, boot into safe mode to prevent the malware from starting with Windows, then perform an anti-virus scan using Norton AntiVirus to remove the malware while it isn’t running.

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1. Restart your computer by clicking “Start,” pointing to the arrow to the right of Shut Down at the bottom right corner of the Start menu and selecting “Restart.”
2. Tap the “F8” key while your computer boots until you see the boot menu.
3. Select the “Safe Mode” option in the boot menu with the arrow keys, then press “Enter.”
4. Log in to your system with an administrator account. If you don’t have access to an account with administrative privileges at your business, contact your system administrator.
5. Double-click the desktop icon for your Norton AntiVirus product. If you don’t see it on the desktop, click “Start,” type “Norton Antivirus” (without quotations) and select the shortcut in the menu.
6. Click the “Yes” button in the window that appears to perform an anti-virus scan. If Norton detects a problem, use the buttons in the alert window to repair, quarantine or delete the malware.Norton Support Number

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