We accept Visa, Mastercard, Cheques and Cash. We do need to be paid on the day of our visit.

Our service charge is a one off labour charge to cover the entire repair, There are no time

charges or hourly rates so you know exactly the cost of labour before we begin. We do however
reserve the right to charge a surcharge for some built in appliances where a large amount of
dismantling of kitchen fittings is needed to gain sufficient access for repair.
We will also charge a surcharge for drum bearing changes where the tub needs to be lifted
out of the appliance-this charge is included in our fixed price drum bearing change price list-phone
for details.
#Our minimum charge covers estimates and write offs etc. If the customer is undecided about whether to
have a repair carried out, this charge is made and then deducted from the total cost if/when the repair is
carried out. In certain circumstances, our engineer may decide to charge a lower fee if no dismantling or it
is quickly established that the appliance is beyond economical repair. This is entirely at our descretion and
we reserve the right to invoice for the remaining amount should we decide otherwise. Please understand that
it costs us the same amount to place an engineer in your house whether the job is carried out or not.
These charges only cover domestic appliances, commercial rates on application.
Discount rates apply for multi users (letting agents etc) please call us.
We cover our local area only (Approx 30 miles around Stansted Airport),