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Delivery Information

Delivery Times and Charges

We operate a 24
hour (Monday to Friday, not Saturday, Sunday or Bank Holiday) courier
service which means you should normally receive your product the next
working day if you order before 12 noon. Smaller items will be sent with
the Post Office by Recorded delivery or by Myhermes and these will take
2-3 days. Once your product has left us we have no control of the
delivery date. Please ensure that there will be someone to accept the
delivery. In some cases due to circumstances beyond our control delivery
can take longer that we state. Delivery times are our best estimate and
do not form part of a contract.

Please check the delivery time
when ordering as a few products may take 7-10 working days, these will
be shown on the product page.

Some more remote areas of Scotland
and Northern Ireland delivery might takes 2 to 4 days to arrive and may
incur an additional postage charge. We would notify you of this before
dispatching your order.

PLEASE NOTE: During particularly busy periods (Black Friday, Christmas, New Year etc...) deliveries might take longer than normal to arrive, this is due to the extra work load the couriers can have during these very busy times. We thank you for your patience.

PLEASE NOTE (on larger items): Unfortunately
due to our carriers we cannot deliver large items to all areas. This
may apply to Highland and Island, Channel Islands, Europe and Northern
Island. In the unlikely event that we can not deliver to you, we will
inform you.

All deliveries must be signed for as (UNCHECKED), if they are not we are unable to replace any damage caused by the carrier.

We will send products out in accordance with the time scale above, if you wish to trace your product please contact us.

In
the event that you are not in at the delivery address when the courier
attempts to deliver, the driver may leave a card with instructions to
call the depot, which must be responded to as soon as possible. You can
arrange to collect your parcel from the couriers local depot (you must
take I.D. with you). The parcel will be kept at the depot for a maximum
of five days before it is returned to Trendybaby.co.uk. If it is
returned to us we may sign it in on your behalf. If you are not able to
receive the goods you will be liable for the courier charges incurred if
it is returned to us and Trendybaby.co.uk will require payment for
any charges that they have incurred prior to re-posting.

Our initial postage costs are as follows;

£4.99 on orders up to £44.99Free of charge on orders £45.00 and aboveThese prices are for U.K. Mainland