On-bill financing refers to the loan service available through the City of Nelson for eligible energy efficiency upgrades and will be repaid by the Nelson Hydro customer on their utility bill. For more information, please contact Carmen Proctor by calling 250-509-2021.

Loans will be approved on payment history and property verification, no personal income/debt/credit details need to be provided. For more information, please contact Carmen Proctor by calling 250-509-2021.

On-bill financing can be used for any energy efficiency retrofits that are eligible for rebates, with the addition of water conservation type toilets. Other items and costs that provide a positive energy or water reduction may be determined by the EcoSave coordinator, and may be considered eligible for on-bill financing. For more information, please contact Carmen Proctor by calling 250-509-2021.

Yes. It may be necessary to have more than one contractor complete different types of retrofits and at different times. There is a process for receiving progress payments if the work cannot be scheduled in the same time frame. A processing fee of $100 will be applied each time a request for payment is submitted. For more information, please contact Carmen Proctor by calling 250-509-2021.

It will be based on the payment history of the past 24 months of the Participants Nelson Hydro utility bill, and verification of ownership of the building and the land. For more information, please contact Carmen Proctor by calling 250-509-2021.

The on-bill financing charge will form a component of the Nelson Hydro utility bill and will be subject to the normal utility collection procedures including service disconnects and addition of outstanding amounts to property tax. For more information, please contact Carmen Proctor by calling 250-509-2021.

Yes, it is encouraged that work be completed within 6 months of applying for the loan. In certain situations, approval may be given after this time frame. For more information, please contact Carmen Proctor by calling 250-509-2021.

No. Depending on the date, you can use an energy evaluation that was completed outside of the program; you will need to determine if you can still access the current rebate program. Home energy evaluations are encouraged for a number of reasons; however, in some cases approval is granted without one. Contact EcoSave Coordinator for approval. For more information, please contact Carmen Proctor by calling 250-509-2021.