Learn how to create and manage separate user accounts on the Sonim XP8. Learn more at: http://yt.att.com/854a8ac8
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How to Create & Manage User Accounts on Your Sonim XP8 | AT&T Wireless
User Accounts: Create a New User.
When you first set up your phone, you will automatically set up a profile.
To create a new profile, swipe down from the notification bar with two fingers.
Select the User icon.
Select "Add user".
Select "OK" to confirm.
Swipe to unlock the device.
Review the prompt, then select "Continue".
If you wish to pair your user account with Google, follow the prompts to log in to your Google account.
If you wish to continue without logging in to Google, select "SKIP".
If you would like to set up additional features, review the prompt and select the desired feature.
When ready, select "ALL SET".
Review the Accelerated Location prompt.
Select the Location Consent checkbox if desired.
Then select "NEXT".
Edit User.
By default only the main user account can make phone calls and send text messages.
To allow other users to make phone calls or send text messages, you must be logged in to the main user account.
Swipe down from the notification bar with two fingers.
Select the User icon.
Select "MORE SETTINGS".
Select the Settings icon next to the desired user profile to edit.
Select the "Turn on phone calls & SMS" switch.
Switch Users.
To switch users, swipe down from the notification bar with two fingers.
Select the User icon.
Select the desired user.
Delete User.
From the Users settings screen select the Settings icon next to the desired user.
Select "Remove user".
Select "DELETE" to confirm.
Change Language Preferences.
Every user profile has user specific settings.
To change the language preferences on the desired user profile, swipe down from the notification bar, then select the Settings icon.
Scroll to and select "Languages & input".
Select "Languages".
Select "Add a language".
Scroll to and select the desired language.
To rearrange the desired languages, select and drag the desired language to the desired location.
To remove a language preference, select the Delete icon.
Select the desired language to delete.
Then select the Delete icon.
Select "OK" to confirm.

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Learn how to perform a soft reset, factory reset, and alternate master reset on the Sonim XP8. Learn more at: http://yt.att.com/5f80693b

Reset Device: Restart.
If a power cycle doesn't fix the issue, try performing a device restart.
Press and hold the Power Lock button.
Select "Reboot".
Select "OK".
The device will take a moment to restart.
Factory Reset.
A factory reset will erase all information on the device and return it to factory default settings.
It will permanently erase all personal data, preferences, settings, and content that is saved to the device.
It is recommended that you back up important data before proceeding.
The device must also be charged to at least to perform a factory data reset.
From the home screen, swipe down from the notification bar, select the Settings icon, scroll to and select "Backup & reset".
Select "Factory data reset".
Select "RESET PHONE".
Select "ERASE EVERYTHING".
The phone will take a moment to reset.