The multinational NCR Corporation is a leading technology and omni-channel solutions company, offering software, hardware and professional services. What NCR wanted – and needed – is to realize ideas in a short time and start benefiting from software, without the hassle.

Today, NCR is happily using several applications, such as a Harmonized Code application, an Inbound Routing Guide and an Outbound Routing Guide. The latter – which calculates transportation costs, additional costs like fuel, and ETA – deserves a special mention: it has eliminated over 20 Microsoft Access databases that had been created over a period of more than 20 years.

NCR was skeptical when Triggre told them that it could provide cloud solutions which did not require any programming. But the test case same as a surprise: NCR was able to build an application faster than ever before, now saving a lot of costs and working faster than ever before.

AtoomClub – Reservation application to empower customers

AtoomClub rents office spaces on multiple locations throughout the country, providing an energetic environment with an entrepreneurial atmosphere. One of the things that AtoomClub needed to improve, was the way of providing customers with meeting rooms.

“The booking process was tedious! It just needed to fit our straightforward concept better,” says Jeroen van Eck, manager at AtoomClub. While looking for a partner to achieve this innovative change, it proved that out-of-the-box solutions did not fit the needs, but custom-made applications were costly.

“After a careful selection process, we decided to use Triggre,” says Jeroen. Now, AtoomClub is using a Triggre application to let their customers easily check the availability of meeting rooms and make reservations on every location. The application is easy to use and even easier to modify. Everyone’s happy!

OCI – Multi-language customer portal connected with SAP

OCI focuses on being the best performing producer in the fertilizer and melamine sector worldwide. They actively contribute to reducing the world’s food problems but in order to do so, OCI’s clients need to feel that they come first. That is exactly what OCI is doing with their Triggre application: providing their clients with the right information at the right time.

Although that seems like an easy task, data needs to be combined, filtered and catered to a customer’s every need. OCI’s customer portal now provides the relevant information for every stakeholder and client. They even incorporated an easy way to receive feedback from their stakeholders, and their valuable suggestions were added in no-time.

Before working with Triggre, the process of placing client orders was done by e-mail and phone. OCI really upgraded their customer experience with their Triggre application, because the whole process is now automated and runs faster and smoothly!

ROC Tilburg – Advanced workflow solution for creating exams

Educational institute ROC Tilburg works at 17 locations throughout the country on the development of more than 4000 exams. Over a 1000 users at these locations, are using Triggre as a workflow solution to create exams.

At the start of an educational course, it is already clear which exams are necessary for a particular study. By following pre-determined long term processes, these examinations are taken at the right time. ROC Tilburg’s Triggre application is used to optimize this process.

The application eliminates manual reminder e-mails, checks if all work is done on time, makes sure that the right versions of exams are used and reports on anomalies. “The application includes a clear schedule and a division of tasks, so we can continuously ensure the quality of our exams and its construction process,” says And van der Loo, Project Leader Examination at Roc Tilburg.

MBO Amersfoort, an educational institute, takes around 2500 different examinations from circa 7500 students every year. After running into Triggre at an educational innovation convention, they took a critical look at their exam correction process.

They now use a Triggre application to fully automate this process. Instead of e-mailing the exams that need to be proofread by another examiner, the process is completely contained within the application. Notifications and sample tests are no longer manual labor, they are now fully automated.

MBO Amersfoort is now looking into automating exam logistics and accountability with Triggre. The goal is to make processes always as fast and automated as possible, without affecting the quality of the exams. “Finally! Overview and control over exam processes,” says Ellen Hoegen Dijkhof, Policy Advisor at MBO Amersfoort.