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A compromised or “hacked” email account simply means someone has figured out your password and accessed your account without your knowledge or permission. The hacker then uses your email to send out spam or malicious links to all of your contacts. Furthermore, hackers can access personal information from your email account and do extensive damage. Email hacking is unfortunately common, even to those…

Does is seem like your desktop or laptop computer is running much slower than when you first bought it? Are you frustrated or down-right fed up with programs taking longer to open, longer boot-up times, and programs often "freezing" or locking up? When was the last time you had your device tuned up? Regular maintenance…

We have received many calls from concerned customers over last week's Java security threat. Many media outlets suggested temporarily disabling Java completely form your PC to protect yourself from the threat. A lot of customers are thinking this means need to remove Java completely--you don't. We would like to clarify how to protect your PC/laptop:

My Wire Guy has been hearing from customers who say they have received calls from "Microsoft Tech Support" or "Windows Help Desk," and these callers want you to download software to fix a virus, allowing them access to your computer, as well as asking for your credit card number to pay for…