Adopting Online Nurse Scheduling and Staffing Systems

As hospitals and health care professionals struggle with a chronic shortage of nurses, Internet-based software packages are being developed that can make the staffing and scheduling process more efficient. This analysis by the First Consulting Group examines how technology can help address challenges related to nurse staffing and scheduling. Six case studies suggest not only that self scheduling is becoming more prevalent, but also that a variety of integrated software products, ranging in price from $60,000 - $150,000 for a 300-bed hospital, offer a range of benefits. Examples of the benefits include:

Successful implementation hinges on several factors, including a clear strategic plan; targeting a level of software integration; choosing the right application; and providing high-quality training to staff. While few health care organizations are now taking advantage of online scheduling and staffing programs, findings indicate once nurses start using online tools, other departments begin to demand them.