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Welcome toDiscover Education!

Your one-stop source for tourism qualifications and education opportunities. Find out about the industry's best courses, respected by employers, the best places to kickstart your career in tourism, hospitality, and events management.

ICC Sydney is Asia Pacific’s premier integrated convention, exhibition and entertainment precinct, underlining Sydney’s place as one of the world’s most desirable meeting and event destinations and providing the ideal platform to collaborate and innovate.

ICC Sydney Careers

Staff Profile: Mathew Paine
Director of Human Resources

Mathew Paine is currently the Director of Human Resources at International Convention Centre Sydney (ICC Sydney). Mathew is a HR practitioner with over 16 years of senior Human Resource Management experience within the private and not for profit sector in both Australia and the UK. As ICC Sydney’s Chief Human Resource Officer, Mathew is helping to create a world-class HR department at ICC Sydney, attracting and developing the best talent and building a culture of engagement, agility and innovation. Under Mathew’s leadership, ICC Sydney has instituted best practice and industry leading human resources practices.

Mathew earned a Masters Degree in Strategic Human Resource Management from East London University and a Masters Degree in Labour Law & Relations from Sydney University. He is accredited as a Chartered Member of the Chartered Institute of Personnel and Development (CIPD, U.K) and a Certified Professional of the Australian Human Resources Institute (AHRI, Australia). Mathew is a strategic thinker with the ability to practically implement human resources initiatives and deliver results in complex and fast paced environments.

For Educators

Discover Your Career, with its sister sub-sites Discover Hospitality, Discover Tourism, and Discover Staff are targetted at school leavers and others seeking to enter these industries. As such, many visitors are seeking information on the types of training available and what kind of training they need to undertake to start their career.

We will be incorporating additional information on institutions and courses available but in the meantime we encourage you to review our information for advertisers with regard to advertising your courses.

TAFE SA

Hospitality & Tourism & Events Courses

Industry Description – Hospitality and Tourism

The growth in overseas awareness of South Australia’s stunning tourist attractions, growth in new markets such as day trips, and the benefits of proposed cheaper international air fares are but a few factors spelling great jobs for TAFE SA’s hospitality, travel and tourism, and event professionals.

TAFE SA Tourism, Events and Travel, believe in engaged and experiential learning, whether in a class, or away from campus. They introduce you to industry by providing field trips and excursions, so that you meet industry people, and experience what the tourism, events, travel, guiding and holiday park industries offer their customers. You will participate in practical activities, supported by sound industry knowledge to ensure you will succeed to pursue a career in Tourism, Events and Travel.

You will commence your studies in practical Certificate III levels which form the foundations to higher level qualifications and jobs with responsibility. Who knows where your studies and a career may lead you – choose your own adventure!

Events – Event Coordination

Events management in Australia is vibrant and growing, requiring trained professionals to manage events ranging from private parties and art exhibitions at company events and music festivals.

An Event qualification will help you to develop skills in strong organisation, careful planning, attention to detail and patience. Prepare for an exciting career in events!

Brooke Stringer enrolled in a TAFE SA Events course, while studying her SACE, as she was interested in pursuing either Tourism or Events as a career path. Brooke also chose this course because of the many fun and interesting components it included.

“I chose to study at TAFE SA as is enabled me to gain a certificate whilst still being at school. This enabled me to join the workforce without having an extra year of study after school.”

By attending TAFE classes once a week Brooke was able to complete her school work at the same time.

“My teachers and lecturers were very understanding of my time restraints and were able to help me through. I enjoyed meeting new people in a relaxed adult learning environment.”

“I enjoyed going out into the community and doing practical activities. I have developed my communication skills and gained confidence in dealing with a wide range of people. I would highly recommend this course which enabled me to gain employment in the Events industry.”

Apprenticeship Courses

Through her studies with TAFE SA Stacy Baldwin gained the knowledge and skills required to achieve a permanent position at the Barossa Visitor Centre after completing her traineeship.

“Through my studies I learnt how to read and interpret brochures and timetables which helped to develop my confidence to provide accurate advice and sell tourism products and services to visitors.”

Stacy said that her lecturers were very helpful and they promptly responded to any enquiries she had.

“I really enjoyed attending the workshops as I was able to meet, interact and learn from other people in the tourism industry.”

Stacy has been selected as a Young Ambassador through the Barossa Vintage Festival and hopes that she can continue to work and promote the Barossa Valley by utilising her skills and knowledge of the Tourism and Travel industr

After working in the IT industry for 15 years Richard fancied a career change. With his love of travel he decided to complete a guiding course externally with TAFE SA which could fit around his work and life commitments.

“As part of the course I was required to plan and then run a real tour. I took five people on a wine tour in the McLaren Vale. This was the moment I realised that guiding is what I really wanted to do.”

Studying and working simultaneously was a more difficult than he thought but found that the lecturers were incredibly supportive.

“Whenever I had a question I just sent them an email or gave them a call and they were there to help and offer advice.”

“Ultimately, I’ve always wanted to own my own business doing something I have a passion for and now I’m able to fulfil those dreams!”

Jobs in travel and tourism are by nature found wherever tourists want to go. This includes major cities and attractions, as well as on modes of transport needed to take tourists to these destinations. This means there are jobs available in travel and tourism throughout South Australia and all over the world, in famous cities as well as on tours or cruises.

Courses focus on study of the industry, wholesale and retail product delivery and human resource management. Specialist streams are available in Travel, Tourism, Guiding and Holiday Parks and Resorts.

These qualifications provide the skills and knowledge for an individual to be competent in wide-ranging, highly specialised technical tourism skills covering operations, sales, marketing, product development, business planning, and human resource and financial management.

Contact

Hospitality

Courses in general operations enable students to learn specialist skills in silver service, food and wine, and set the foundation for working in a hotel, restaurant, cafe, banqueting or catering environment.

More advanced studies enable students to develop competencies such as marketing, finance and human resource management, initially preparing for employment in a team leader/supervisor role, and later in a variety of management roles.

Apprenticeships and Traineeships

International Courses

The Star Sydney

The Star is Sydney’s only world-class casino and entertainment destination. The Star offers award-winning chefs and restaurants, luxury hotel accommodation and serviced apartments, a 14-room day spa, an international designer retail collection as well a world-class casino and international nightclub Marquee.

The $100 million Star Event Centre is a state-of-the art multi-use venue and has hosted more than 250 events since opening in January 2013, including The AACTA Awards, The ARIA Awards, The Premiere of World War Z, charity events for the Starlight Foundation and Tour de Cure and international talent such as Ricky Martin, Seal, Cold Play and Alicia Keys.

The Star Sydney Employee Education

The Star provides employees with education and training across a number of professional development areas, including:

TAFE NSW

Study with TAFE NSW

The hospitality, tourism and events industry is one of the biggest employers in Australia and across the world. With the right mix of skills, experience, and qualifications you could have an exciting career working in this industry that can take you anywhere.

We offer a variety of study options; whether you want to commit to full-time, or need to balance studies with work or personal commitments, we have an option that’s right for you.

Career Path

We have a huge range of courses that cover a variety of career paths equipping you with the right tools that you need to pursue your career. Check out the careers below and see where your journey may take you.

2-3 Year Apprenticeships

Stand out from the crowd and learn from masters of their craft in a wide range of industry settings.

Chef’s Career

A career as a professional Chef is both fulfilling and indeed rewarding with very real opportunity for career advancement, travel abroad, and job satisfaction.

How does it Work?

“Professional” is HTN’s baseline apprenticeship offering for prospective cooks and will provide a Certificate III in Commercial Cookery (SIT30813) outcome. Anyone can apply, candidates who can demonstrate commitment and a sincere passion for cooking are selected and contracted to HTN. After extensive discussion regarding experience and career expectations, apprentices are then matched to a suitable Host within the Network. Throughout the duration of the Apprenticeship, there are opportunities to train and work with a number of Host Businesses.

Support

HTN’s experienced Industry Advisors will visit you and your Host Business regularly to discuss your performance and progress, ensuring that you are receiving quality “on the job” training every step of the way. Your Industry Advisor will be available at any time to discuss your career development and assist you where possible.

Advanced Study: Executive

Be fully equipped to run a hospitality business, by completing this supervisory skills program.

Total Chef Executive builds your skills and knowledge to be a leader in the industry. Refine your career goals and build the connections you will need to advance your career. Achieve a Certificate IV in Commercial Cookery. Workshops and real life scenarios will provide you with the skills required to manage staff and a business effectively.

Scholarships

HTN Peter Howard CULINARY Scholarship

The annual HTN Peter Howard Culinary Scholarship is another benefit that is exclusive to HTN Apprentices and Trainees. This scholarship, named after HTN’s official patron, is designed to provide a HTN apprentice with the opportunity to design their own culinary adventure, learning from the worlds best as they go.

The annual scholarship includes return airfares to the UK or China plus $5,000 in spending money.

HTN Apprentices can “self nominate” by creating a video submission of no more than 3 minutes duration addressing the following criteria:

Evidence of extra curricular activities relevant to their trade

Show a sincere passion for the industry

Outline how they would be a good ambassador for HTN and the industry in general

Outline what they would do with up to $5,000 in the UK or China to progress their hospitality career

Each year, HTN selects two (2) Year 12 students to be the recipients of the prestigious HTN Peter Howard Future Chef Scholarship. This opportunity awards tomorrow’s chefs with a week’s supported culinary adventure, including travel and accommodation, to train and gain valuable hands on experience with a leading industry partner.

This scholarship is open to all Year 12 students throughout NSW and ACT who are studying hospitality as part of their HSC and is awarded to passionate, enthusiastic students who are going make the most of this invaluable opportunity to launch their future career as a chef.

William Angliss

At William Angliss Insitute’s Sydney campus we offer a streamlined range of courses across foods, tourism, hospitality and events, including a select range of courses that are exclusive to Sydney-based students.

Whether you have a passion for travelling the world or coming up with exciting new culinary creations, we have a range of study options for you.

Restaurant & Catering Australia

The Restaurant and Catering Industry Association of Australia (Provider number 6868) is a Registered Training Organisation (RTO) and as such is able to deliver nationally recognised certificate level training and industry short courses.

We help members, restaurant, café and catering organisation owners and their employees with learning and development opportunities that enhance capability, competency and ultimately competitive differentiation.

Competitively priced regulatory and professional development courses are available across multiple states and in a variety of delivery methods:

Face to face at client premises

Face to face at selected venues

Distance learning online and onsite

Noma has chosen R&CA as their training partner for the Noma Australia pop up restaurant at Barangaroo, Sydney from 26 January to 2 April 2016. Noma has been consistently voted one of the world’s best restaurants.

Apprenticeships and Traineeships in New South Wales

To achieve a SIT30713 Certificate III in Hospitality, 20 units must be completed:

7 core units

2 compulsory elective units

11 elective units

There are three specialisations to choose from:

Waiter with Sommelier and Barista specialisation

Café Dining with Barista and Waiter specialisation

Bar Operations with Multi-Skilled specialisation

The expected duration is 24 months

Apprentice Cook

To achieve a SIT30813 Certificate III in Commercial Cookery, 25 units must be completed:

22 core units

3 elective units

The expected duration is 36 months

Certificate IV in Hospitality – Traineeship

To achieve a SIT40313 Certificate IV in Hospitality, 21 units must be completed:

9 core units

12 elective units

The expected duration is 30 months

Further training

As and when government funded training becomes available Restaurant and Catering Industry Association of Australia (Provider number 6868) extends subsidised places to members and their employees, eligibility criteria applies.

The recent additions of “On Line” course capability provides a great opportunity for regional and metro members to up skill and keep abreast of industry developments in a cost and time effective manner.

Through the Doing Business Better program we also run a number of informal educational seminars across the country covering topical and on-trend areas of interest to our members. Presentations and interactive sessions range from key trends influencing food, wine, service and fit outs through to social media and consumer activation strategies and innovations.

Enhancing your capability and competitive differentiation

To ensure the courses and programs offered remain relevant, current and of the highest standard we continually assess and work with our selected trainers to refresh their skills and bring vibrancy to the program.

The training program has been updated to include a number of online options to better meet the needs of our regional members and metro based members that want the convenience of studying from home.

This means that you can now select from a wider range of courses and participate either online, face to face via classroom settings or in your workplace.

*Qualifications are delivered online although conditions apply for the following units:
HLTAID003 – Provide First Aid – participant is required to coordinate and attend the course and Restaurant and Catering Association of Australia (Provider 6868).
SITHFAB201 – Provide Responsible Service of Alcohol – This particular unit cannot be delivered online in NSW, VIC and ACT. Participant is required to coordinate and attend the course and Restaurant and Catering Industry Association of Australia (Provider number 6868).

Workplace assessments for the certificate courses can be accommodated in metro areas, subject to availability.

*Restaurant and Catering Industry Association of Australia (Provider number 6868)*

Looking for a career in the industry?

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