Chapter 4. Working With Wikis

The
Wiki
application provides the content productivity to portal users as a tool to forge the unstructured knowledge. With
Wiki, you can create and edit pages by using a simplified markup language or a
WYSIWYG editor.
Also, your company can use
Wiki
as an internal reference, such as work policy or a public wiki for comprehensive product information.
Wiki along with Answers and
Forums will complete the ideal combination that helps users enhance their experiences on collaboration activities and build
valuable knowledge center for clients.

Steps to perform common actions on a Wiki page
(for example, creating, editing, using the editor, managing drafts, adding a related page, and attaching files);
information about spreading your content; how to manage page changes (by comparing between 2 versions or by watching);
and ways to organize your content.

: The Wiki administration area which allows administrators only to configure the Wiki settings.

: The Search box.

: The pages tree view.

: The Page Control area which helps users take actions with the current page.

: The page content.

: The page information. Click
number of attachment(s)
to open the
Attachments
details panel at the bottom of the page. Click
Public
or
Restricted
to update the permissions of the page.

Navigating across spaces

The breadcrumb in Wiki shows the
page hierarchy
to help you know where you are staying. Additionally, you can navigate to another space right in the breadcrumb of
the current Wiki navigation. To quickly switch to another space, simply click the currently browsed space name:

Type your desired space name in the search box to filter the space and click your space name from the search
results. Then you will be redirected to the Wiki home of the selected space. The "My Wiki"
and "Intranet" are
displayed by default, which will direct you to the homepage of your personal Wiki and Intranet Wiki accordingly.

Note

Only spaces where you are their member are displayed in the search result.

Page hierarchy in Wiki

The
Wiki
content is organized as a page tree in which each page may contain many sub-pages. The hierarchy is reflected on UI
by the
Breadcrumb
and the page tree in the left pane. When a page is added, it is always defined as a sub-page to the current one. You
can have wikis for portals, wikis for groups or users.

Wiki Spaces

Space is a set of pages, so the spaces partitioning means that spaces are independent trees. This separation
enables
Wiki
to provide knowledge spaces for different groups.

There are 3 space types:

Intranet wiki: The global wiki of the Social Intranet.

An Intranet wiki is published for every user who can access that portal.

Group wiki: The wiki of a space.

A group wiki can be understood as a space wiki. The wiki application of a space works as a group wiki for that
space. The group wiki can be accessed by members of that group.

For example:

User wiki: The wiki of an individual user.

Every user has his own Wiki. You can switch to
My Wiki
from the
Select Location
drop-down menu or from the drop-down menu of the display name. See
Working with your wiki
for more details.

Note

In this document, Spaces are referred as wikis, particularly portal wikis, group wikis and user wikis.