If you are prompted for a Clique ID password when attempting to register an account, your e-mail address is currently registered within our database. Please use any previous password assigned to any other Clique Store or Fan Club you may be registered to. If you do not remember your password, please click on the “Forgot […]

In order to update your personal information (e-mail, password, address, etc.), please visit the “Account” section of the website. Make sure to click on “Save Changes” or “Submit” when you are done. It may also be helpful to try clearing your cache, deleting your cookies, enabling cookies and resetting your browser before loading the website.

Each time your credit card is charged successfully, you will automatically receive a billing receipt via e-mail. Please note that $1 authorizations are NOT charges to your account, and therefore, do not constitute a double billing. A single billing may consist of multiple authorizations. If you have received more than one receipt, please contact the […]

Please note that each time you attempt to register for the fan club or purchase items from the store, the system will attempt to process your credit card payment. The $1.00 “charge(s)” are a normal part of the authorization process. The system seeks a $1 authorization to verify that the credit card is valid. This […]

If you have received damaged, defective or incorrectly shipped merchandise, please contact Customer Service and return the product within 30 days of receipt following the Return/Exchange Instructions below. We will gladly replace or refund the merchandise without additional charge upon return. If you have ordered incorrectly or are not happy with your purchase, please follow […]

To order, simply go to the store website: JasonAldean.com/store and start shopping today! Once you find your desired item, click on “Buy” to add it to your shopping cart. When you’re finished shopping, select the “Checkout” link.