SuiteCRM vs Microsoft Dynamics

Microsoft Dynamics Analysis

Dynamics CRM is an expensive portfolio product of Microsoft’s Dynamics 365, a web based family of integrated Microsoft products including CRM, Skype, Outlook, Dynamics ERP, Azure, Office and Power BI.

Many industry analysts believe that Dynamics 365 represents Microsoft’s effort to become a dominant player in both the CRM and ERP spaces. Many also believe that this is a return to the monolithic CRM/ERP products of the 1990’s and early 2000’s. Universally these were cumbersome, complex, inelegant, hard to use, hard to modify and very expensive. Almost all of these applications ceased to exist with the advent of web-based and agile CRM and ERP applications of recent years, leaving their users in the cold.

With Dynamics 365, Microsoft is reviving 1990’s computing. As a consequence, vendor lock-in, complexity and spiralling costs are stand-out warnings for the unwary.

Microsoft Dynamics

Increased Costs

The Microsoft Dynamics platform comprises of a portfolio of interdependent and integrated components. Ideally, Microsoft wants users to require as many of these components as possible. Starting with the best of intentions and at a low(ish) cost, with Dynamics CRM you’ll quickly bump into areas that require an additional component (reporting and storage for instance).

Microsoft will be happy to provide this, but at additional cost. Very quickly you can run up to a $200 per user per month CRM price, for functionality that is also offered by SuiteCRM as standard.

SuiteCRM

Reduced Costs

Are you already running Dynamics CRM? No problem. We can migrate it to SuiteCRM, where you can enjoy all the freedoms of open source, while keeping the same functionality and saving a lot of money.