Now Hiring

Fulfillment CoordinatorSecond Wind Dreams, Inc. (www.secondwind.org), a dynamic non-profit organization, is seeking an experienced Fulfillment Coordinator. We are looking for a high energy, flexible person who is comfortable in a rapidly growing organization. Excellent customer service and organizational skills are a must. The office is located in Roswell, Georgia.Fulfillment Coordinator will be involved in the day-to-day operation of the multi-faceted business and the delivery of seamless customer experiences across a diverse landscape that may include, but are not limited to, opportunities in product distribution, order management and fulfillment operations and e commerce. Works closely with Sales Department, Operations, Training Department in handling of order fulfillment issues. Will maintain the system along with content enhancements for a continuously improving the Second Wind Dream/Virtual Dementia Tour experience.Main Job Tasks and Responsibilities

Have knowledge of each program and field questions and refer calls and emails appropriately

Attend assigned meetings and work cross functionally to gather appropriate information in order to ensure top of the line customer service

Qualifications:This opportunity is best suited for an efficient, independent, flexible, and energetic individual who is genuinely interested in the non-profit world. The ideal candidate for this position must have:

Excellent phone etiquette along with having the ability to communicate with the public in a professional and courteous manner

Excellent critical thinking and decision-making skills

Ability to multi-task in a fast-paced environment

Ability to lift 50 lbs

Comprehensive benefits package that includes:

Paid time off and holidays

Ongoing training and development

Medical, dental & vision insurance

Life insurance

Disability benefits

To Apply: To apply for this position, please respond to this job posting via E-MAIL to Chad Ross (no phone calls please) with:

A cover letter summarizing your interest and experience; and

A resume, attached in MS Word format, and including your updated contact information and salary expectations.

FLSA JOB CLASSIFICATION: Full time.Second Wind Dreams is an equal opportunity employer. This job posting in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. This document does not create an employment contract, implied or otherwise other than an “at will” relationship.