AirlineService

New technology is leading to changes in business relationships between airlines and online ticketing sites. It'll take a while for the new landscape to settle down, but the near-term result could be potential windfalls for some carriers -- and confusion for air travelers.

A scant few U.S. carriers took home honors from this year's "Best of Business Travel" awards from Business Traveler magazine. The apparent malaise affecting U.S. airlines may go beyond the current economic downturn to something more fundamental.