Kapolei, Hawaii

Reviews of
Marriott's Ko Olina Beach Club

Kapolei, Hawaii

4.4

Out of 5

Reviews

By davids1704
Updated Jan 20, 2018

This is our Favorite Resort in Hawaii. Simply Fantastic.

By johnh2216
Dec 18, 2017

This is a stunningly beautiful hotel and the service is amazing! The rooms are incredible and don't be fooled by mountain view...you have a stellar view of the ocean too. We have stayed at countless Marriott Vacation Clubs and this one is our favorite. Absolutely certain you will have the vacation of a lifetime here! It is also very close to Pearl Harbor which makes a terrific addition to the whole experience, although there is a lovely shopping plaza within walking distance. You could never leave the resort and be perfectly content. The Lagoons also set this resort apart from any other. This is truly the best choice of a resort on Oahu or any other island for that matter!

By jeanlaurentp
Oct 3, 2017

One of the best vacations in our life. The island is stunning, the resort and its staff fantastic. Our kids enjoyed themselves tremendously, and so did we.

By lorig162
Updated Apr 17, 2017

Wonderful resort. Lots of new upgrades, including villas, new restaurant, fire pits, new umbrellas around the pool areas as well as cabanas.
Beautiful beaches, great for children and teens. Resort restaurants are excellent! This is our all time favorite place to stay while in Hawaii! You cannot go wrong here! My family and I have been coming here since 2004, so please feel free to contact me for more information or tips on traveling with children or without!

By katrinap20
Jul 27, 2016

This resort was more than expected. We have stayed at many resort and feel this is the best experience by far. All the amenities including the pools exceed expectations. Staff have are discrete but helpful when need.

By williams1105
Mar 10, 2015

We lived in Hawaii for many years in the ‘80s and ‘90s and have been multiple-week Marriott Ko Olina owners since 2005. Our children, nieces and nephews live on the islands – and Marriott Ko Olina has always been #1 choice for our Oahu stays. We stay a few weeks in the spring and a few weeks in the summer.

One of the things we love about Marriott Ko Olina is how close the resort is to everything and yet how wonderfully far away. There’s nothing you can’t get to in about 30 minutes, give or take, from the North Shore and its wonderful shops and quieter beaches, to Waikiki and its hustle and bustle. On the North Shore, be sure to eat at the shrimp trucks or have a shave ice and spend some time watching the surfers.

As Ko Olina is on the West Side, the resort and nearby Kapolei have much better weather than other parts of the island. We stay and enjoy bright, sunshine and relaxing days year round, even when other parts of the island are getting a lot of rain.

The units have full kitchens and we save a ton of money by cooking most of our own meals. Kapolei, which is 5 minutes away, is where we do much of our shopping and dining while on Oahu. We love shopping at Costco for its low prices but also shop at Safeway, Foodland and other stores.

As Marriott Ko Olina now has rental cars on site, we stopped renting cars for our entire stay and now only rent on a day or two we want to go out shopping or travel around the rest of the island. Transportation from the airport to the resort is fairly priced, so we use that to get to and from the resort.

We like the beach, the pools, the rental cabanas, and the BBQ area. One of our favorite activities is a daily walk along the waterfront. The boardwalk goes 1.7 miles from the marina past the resorts and lagoons to its end by JW Marriott. Lots of places along the walk to quietly enjoy the beautiful sunsets.

Of course, you don’t need to even leave the room to see the sunsets. The ocean view rooms have wonderful views - and the ocean can be seen from the lanais, bedroom windows and living room windows. Often we spend the mornings on the lanai, enjoying the beautiful view while we eat breakfast, read the newspaper and drink our coffee.

Even though we enjoy visiting Maui sometimes, we prefer Oahu and the Kapolei area. There simply are more choices and more options.

During the spring whale watching season, we have several times seen migrating whales from our balcony—no expensive boat ride required, only patience. On our last visit, we saw several pods pass through, with whales breaching. With whales, it’s timing as much as anything and they do pass by the west shores of Oahu.

We also like the resort because the staff is always friendly and helpful. If there’s ever a problem, it is solved quickly.

Very relaxing. Recommended.

By stephen963
Updated Jan 30, 2015

My wife & I, along with our daughter, son-in-law, and three grandchildren stayed in a 3-bedroom unit at Marriott Ko Olina in 2007. This was the most memorable and close to perfect vacation we have ever had. Since that time we generally traveled to Maui or Cancun for a restful time on the beach. We decided (just my wife & myself) to revisit Ko Olina this January (2015). At first we were a bit apprehensive about what to expect, since often times memories can lead to unrealistic expectations. I am pleased to announce that the Marriott Ko Olina is still as wonderful as we remembered. The facilities have been well maintained, the Ko Olina representatives (from check-in to check-out) were so friendly & always asked how we were enjoying our stay. They all seemed to wear a smile, but why not…they live in Hawaii. Mahalo to all of you for making us feel like Ohana. While in Hawaii, and afterward, I found myself thanking our Creator for allowing us to enjoy His beautiful creation. More than once, my wife & I commented to each other that regardless of where we looked, it was beautiful…a glimpse of heaven. And on top of everything else, we were happy to see that the Chief was back with the Fia Fia. Thanks to all of you, and especially the Hawaiian people, for making this vacation another wonderful time to remember and reflect on.

Just one (non-critical) suggestion: Please consider cleaning the beach a few times a week. You take a few sweeps back and forth in the sand, but some days we found the beach to be littered with non-natural materials. Where we stay in Cancun, all of the workers (including room service & beyond) take a few minutes in the morning to simply make sure the beach is clean. Due to the basic size of the Marriott Ko Olina, you would not need all of the workers, but just having a few to clean the lagoon beaches would be a nice touch. I’m not trying to be critical, but more so helpful in trying to maintain the natural look of the island. (This is the only reason I gave the cleanliness a 4 instead of a 5 star.)

By theresec26
Sep 29, 2014

Worst vacation experience imaginable. We were at Marriott’s Ko Olina Vacation Club from 9/14-9/21. We rented our timeshare vacation from an owner from RedWeek.com Unbeknownst to us, Marriott Ko Olina Beach Club was aware that the Arashi Japanese Boy Band would have a Premier Concert right in the middle of all Five Resorts including Marriott’s Ko Olina Beach Club Resort on Ko Olina’s property. There was no notification by Marriot Ko Olina Beach Club to any guest or owner prior to check-in, although Marriott was aware of this nightmare 45 days in advance. At least 45 days. Ko Olina, according to the Resort Manager, Bill Quieseng, "facilitated" this concert. The giant stage was placed in the middle of all Ko Olina Buildings, approximately 100 yards from our balcony. We arrived at night and had no idea what awaited us for the next Six days of our stay.

We were awoken on Monday at 8:00 a.m. to the sound of music and sound checks amplified through our closed slider. The same obnoxious song played over and over on a loop. We were treated to the same creepy looping every morning and intermittently for Six days. Six days instead of Seven because WE LEFT the resort 24 hours EARLY.

This was not the worst of what we were subjected to. Every guest on this “Marriott Resort" property was assaulted with the most intense noise pollution you could be subjected to, short of intentional psychological torture. The effect was the same. Every day for Six days, 12 hours per day, every inch of the property was consumed with incessant amplified sound checks that lasted for hours at full concert venue volume. Sounds like da da, bom bom bom, yah yah yah, etc., constantly. When the sound checks ended, intermittently, because they were every day, we were soon to be bombarded by strobe lights repeatedly streaming the balcony, slider and walls of our Marriott Resort room. What we thought was quite enough only gained momentum when the Japanese Stage Manager having to check thousands of strobe lights and video, repeatedly and methodically gave direction over the same PA system amplified at the same full volume as the sound checks. Constant direction being repetitively given to someone in Japanese at full amplified volume. He had a mind crushing habit of going, ahhhhhhhhhhhhhhhhh, for about three seconds after every sentence.

Again, this assault was inescapable anywhere from 8:00 a.m. to 8:30 p.m. In your room, beach, restaurants, even underwater. Literally underwater while snorkeling. Every person on this so-called "Marriott Resort” was infuriated. I've Never seen so many miserable people on vacation. The distress and visible frustration on every guest and owner face was something that will never be easily forgotten and easily describable by any of our photos or videos taken in the midst of constant suffering.

The staff was completely unresponsive. Some were polite and apologized, although ALL of them denied any Marriott involvement. The party line was, “We have no control over this, had nothing to do with it, and you'll just have to deal with it." This is on Ko Olina property, mind you.

On the 4th day, 9/17, the Resort Manager, Bill Quieseng sent a letter to each room describing how things would get worse on the days of the actual concert. Two days, Friday and Saturday, 15 to 20 thousand people being bussed in each day. Firetrucks, Police Cars, Taxis, Shuttles and 110 Buses were chartered to cram the two lanes in or out of the main intersection to the Marriott Resort. Any guest or owner staying at the Marriott Resort could not use shuttle service to and from restaurants and cars could barely move in or out of the Marriott Resort area. The letter stated that Ko Olina "facilitated" this monstrosity, and that they were "appreciative" of our "understanding". No apology. Ever. From anyone in charge. No compensation or solution to the horrific conditions people were subjected to was ever offered. In terms of hotel management and customer relations the Marriot Ko Olina Beach Club gets an F-, ...repeat the class. You all failed miserably.

I eventually contacted KITV4 ABC News, submitted video from all over the property, and did an on-camera interview in our room. 4 other guests stopped the News Crew …….praying for the opportunity that someone might listen to their common distress…….and were interviewed on camera as well. It aired the night of the first concert. Although my name and image were broadcast across Oahu that night from my balcony at Marriott Ko Olina Beach Club, and I left a voicemail for Resort Manager, Bill Quieseng, I never heard a word. Nothing. This is an insult on top of the abuse we suffered. An absolute outrage.

The Friday of the concert was about to prepare us for “things are about to get worse” show. The Marriott Resort was basically locked down for 12 hours. 110 buses. Roads closed. We were trapped. If we left the Marriott Resort, we could not get back in and staying on resort was just shy of giving us a nervous breakdown. At one point we hiked to a lagoon and tried to remove ourselves only to be told on the way back we would have to walk out to the front intersection and go around the entire five resort buildings to get back to our room. You see at this time they were bringing in the Fireworks to prepare us for the Shelling Effect we were about to endure. And if we didn’t think we might be in the middle of a war zone yet, they added plenty of helicopters to the spectrum. One poor retiree told us he was feeling Post Traumatic Stress from the Vietnam War because he could not tell the difference.

For all of you considering this place, you can guess my advice. We have stayed at Marriott time shares on Maui and Kauai and had pleasant experiences. Those properties are nicer and the staff is much more friendly.

My sister is an owner of Two timeshares and is trying to get us to buy. This will Never happen now, just on principle alone. Don’t waste your time on the 90 Minutes Sales Pitch, because this scenario could definitely happen to YOU, as it did many who bought-in thinking they would retire, relax and read a book by the Pool. Many were psychologically tortured day in and day out. If you think we are being dramatic, check out the interview by Channel 2 News with Eric Takahata of the Hawaiian Tourism Authority, “We have some surprises for everyone next year as well.”

The island of oahu is not nearly as pretty as Kauai. The traffic is bad, the beaches are not nearly as nice as Kauai, there is a lot of homelessness, and zombie drug addicts lurking in all the more urban areas (Honolulu, Waikiki.) We were told by everyone not to leave anything in your cars here. Ever. Even the docent at the Pearl Harbor Monument told us the parking lot isn't safe.

If you don't want to waste thousands of your hard earned dollars you saved for years, like we did, take your business to Kauai. The responsible parties and “knowing parties” to this catastrophic failure put the interests of the rich and powerful over the most basic consideration of THOUSANDS of their customers. We felt especially bad for the retired elderly people that just needed some rest and rejuvenation. Many with health concerns spent hours being tortured, in disbelief and utter frustration making it impossible to relax.

The management as well as Marriott Resorts has demonstrated an outrageous and unacceptable lack of judgement and incompetence that should never be patronized by guests who will spend many thousands of dollars here. John and Therese Cloughen

By ricks117
Jul 8, 2014

Our family had the best time of our lives! So much fun and activities right there at the resort, but also close to many other local attractions. Friendly staff to provide that real feeling of aloha. We will be back many times over! Mahalo, Ko Olina.

By tracyf128
Apr 28, 2014

Just returned and we cannot say enough about how relaxing and wonderful our stay was.
We loved the staff, our room and the beds. We did not eat much at the hotel, Costco and Safeway are 7 mins away. It was the first time my husband did not complain about the bed!
Hope you have as much fun as we did.

By ashlis3
Apr 5, 2014

Just got back yesterday and am already trying to find another week to go back! It was the best family vacation to date. My family of six will definitely be back!!!

By harold187
Mar 29, 2014

Currently in our second stay here, now in the Moana Tower, last year in the Naia Tower, both with ocean view rooms. We absolutely love it here. We've been to Hawaii more than a dozen times in the past 10 years, and have always visited Maui, the Big Island, and Kauai, sort of avoiding the hustle and bustle of Waikiki. Ko Olina is the answer to this - it is on the West Side, which means better weather, and it's a lot quieter. If you want to see the rest of the island, or Waikiki, you'll realistically need a rental car, but we're probably going to mostly stay here. We liked the beach, the pools, the rental cabanas, the BBQ area, and convenient location of stores and shopping (Foodland, Costco, a great health food store). We'll easily return here in the future, as this place has completely changed our outlook on Oahu as a relaxing vacation destination.

By trudys2
Feb 27, 2014

This is a lovely resort in an area that is a bit inconvenient to the rest of the island. There is enough to do to stay on the resort and do nothing else, but be prepared to spend extra bucks. Most everything is expensive everywhere in Ko Olina area. The beach would have been nice, however there is no way to get out of the sun for children or people who need to be careful about how much sun to get. No umbrellas on the beach, like at the Disney resort. You can rent cabanas, but they discourage you from moving them around to avoid the sun. The units are very nice, but lanai is a bit on the narrow side for more than 2 adults.

By evelynj
Jan 30, 2014

This Marriott is one of the best. We were here in January 2014 and we loved the location. We loved being near the North shore beaches. We ate at the shrimp trucks, watched the professional surfers at the Banzai Pipe. We actually swam with a large turtle in the lagoon at Ko Olina our last day at the resort. This resort is a 10!

By ritab103
Nov 24, 2013

WE HAVE BEEN COMING TO THE KO OLINA FOR 8 YEARS AND ABSOLUTELY LOVE IT. THE OUTDOOR BARBEQUES ARE A GREAT COOKING OPTION AND THE LAGOONS AND OCEAN VIEWS ARE BEAUTIFUL. WE NEVER RUN OUT OF THINGS TO DO HERE.

SMBOGY-11/23/13

By bryanm95
Sep 15, 2013

WE HAVE STAYED HERE 6 TIMES AND WILL NEVER GET TIRED OF IT. THIS LAST TRIP WE NEVER LEFT THE RESORT. THEY HAVE IT ALL. BRYAN AND BRANDE MAY

By kevinc338
Apr 4, 2013

I have stayed here twice. The place is great!

By cristinb
Mar 29, 2013

We just returned from our 2nd visit and had a wonderful time! We started visiting Hawaii 18 years ago, and after visiting Waikiki numerous times we never thought we'd visit Oahu again until on a whim we stayed at Ko Olina. We now enjoy Oahu again. This resort is very relaxing for our family (2 adults, 3 kids - 8yo, 6yo, 2yo). The lush landscaping make it pleasant to just sit on the lanai, and the kids love the pools and lagoons. You need a car to stay here, but once you're here you don't really need to leave unless you want to do some sightseeing. (Dole Pineapple Plantation maze, North shore pipeline, shrimp trucks, shave ice, Pearl Harbor, etc). Our first morning (since we were awake at 4:30am) was spent at Pearl Harbor. Always try to make the most of your first morning since you're usually trying to adjust to the time difference. Next time we'll probably try to catch the sunrise on the other side of the island at Lanikai Beach. Our unit was very comfortable, and we cooked the majority of our meals. (Safeway is where we shopped...if you get a Safeway card you will save a ton of money. We also bought a bunch of frozen family size meals like lasagna, enchiladas, etc which made it easy for us to cook a meal while letting our kids play AND letting them eat something they liked while saving us money). Our kids - especially our toddler - absolutely loved hanging out on the lanai - and it was safe enough to let them. Our pool view room had a wonderful view - and the ocean could be seen from both the lanai AND our bedroom and living room windows. The ukulele lessons were fantastic - not some silly attempt for tourists. I learned more in one lesson there than in 5 private guitar lessons at home. (Thank you Melvin). The kids enjoyed the activities/crafts for children offered throughout the week. (Poi ball class, beach in a box, ti leaf bracelets, hula class - thank you Tiana). Most of our family had the opportunity to make a flower lei which was a fun family activity. We really appreciated the fact that the activities were FREE. A highlight on our last day was the "Make you own sundae + bingo" event. Just make sure you make reservations for activities right away - those with limited space book up quickly! Several of the staff members made a point to remember our names during our visit which really made it more personal. My only recommendation to the resort would be to set aside an area for owners/visitors to leave their beach toys for others (in a way that wouldn't make them legally responsible). Disney Aulani (down the beach) and Wyndham Waikiki Beachwalk (downtown Waikiki) both do this and it's much appreciated. The Fia Fia Luau on Tuesdays is really pricey and really long, but it's worth doing once (unless you have money burning a hole in your pocket - then definately go again!). We felt it was better than any other luau on Oahu, and since it was in the middle of the resort we appreciated the convenience. Tables are assigned based on when you purchase your tickets - you can call weeks/months in advance of you stay to make your reservations. The "Welcome" on Monday afternoon/evening includes hula, coconut tree climbing, and fire starting - we really enjoyed it. Even though we love the island of Maui (especially during whale watching season) we have come to love Marriott Ko Olina and will continue to visit Oahu (this resort of course) for the beauty of the resort and the friendliness of the staff. It really meets the vacation needs of our family.

By lachielm
Jan 4, 2013

This is the most amazing place. Super friendly staff, very clean "everywhere", the views are breathtaking. It is worth every cent you pay, you will not be disappointed with choosing this timeshare/hotel. Child and teen friendly activities, weight room with plenty of space and every kind of machine you need, amazing pools, and the beach (semi-private) so not crowded, and only a 100 yards away. Seth at "Chucks" is amazingly friendly and very helpful. I can't say enough about this place.

By anngos
Updated Dec 17, 2012

Love this property and location.

By ladenar
Sep 19, 2012

We've stayed at this resort 3 times and LOVE it. It is very family friendly and is located on the most beautiful beach on Oahu. You won't regret staying here.

By stephaniem139
Jul 26, 2012

Absolutely beautiful brand new resort. Staff said the unit we stayed in 31601 was only open for one month. View was of the pool/garden and was beautiful. We stayed in 1 of 3 buildings. Food was good but pricey. This is one of I think 4 resorts along this beach walk and after walking into the JW MARRIOT, Disney resort, and this one, I believe this is the nicest with the the others being congested and more expensive. This is at least a half hour from "town" and is definately away from the the attractions of Oahu. We did visit Pearl Harbor which was awesome, hiked Diamond Head, and walked Waikiki for a bit and my family was thankful for this resort as it was comparatively quiet and away from the crowds. The ABC store worked for us for a few groceries, but Safeway and Costco are not far away. We did prefer the island of MAUI to OAHU as we like the more laid back environment for vacation but our few days here were very nice. We rented from a MVC owner who had exchanged for this through Interval.

By breannem4
Jun 17, 2012

Ocean view is amazing. 30 min drive from Honolulu and traffic is stop and go getting into the city. Room is spacious but sheets are super noisy.??? Strange, I know. Great spot if you want to get away from the city.

By deniseh254
Dec 21, 2011

We had a 2 bedroom overlooking the pool and garden. We loved it. We would recommend this resort to everyone. The only minus was the food. We cooked in our room most days. Otherwise this was everything and more we wanted in a resort. There is a very upscale ABC store within walking distance with a deli and fresh produce, also next door to the abc store is a ice cream parlor and two restaurants. 2 miles down the highway is fast-food and grocery stores. The resort was very clean, quiet and beautiful. The birds come in a night to roost in the trees and leave, in pairs, early in the morning. We love to watch. There is a wonderful walking path that takes you along all the lagoons. There is no reason to ever leave during your stay. I will come back

By marisaa6
May 21, 2011

This resort is absolutely magnificent!!! The grounds are lush and beautiful. The units are impeccably clean and beautifully decorated. The views, the lagoons, the restaurants, the service!!! Oh, I could go on and on. The only downside is also an upside: the location. If you are planning on doing a lot of sightseeing, plan on spending some time in the Oahu traffic. BUT, being at a resort off the beaten path is what makes this location so breathtaking! So quiet and serene as opposed to the crowds and confusion of Waikiki. This is definitely my favorite resort so far!!!

By marilyns223
Apr 29, 2011

Simply Amazing!!!!!!

By fredh153
Feb 12, 2011

Nicest place you will ever stay. Best vacation of my life. So much to do at the resort

By peterl194
Jan 25, 2011

Just got back from our first trip to Hawaii. Having stayed at other Marriott resorts we knew that on our first Hawaii trip we wanted Marriott. We were, as usual, not disappointed. The resort is beautiful! Lots of pool space (including a "reflecting pool" for adults and an adult jacuzzi). Chuck's Restaurant (onsite) was excellent.

Only down side is that if you don't have a car it would be tough to get to Honolulu, Waikiki, the North Shore, etc. There is a new high speed rail being proposed to run from Kapolei to Honolulu so hopefully Marriott and Disney will provide shuttles to the rail at that time.

By jonf51
Dec 3, 2010

Dec 02, 2010
Just returned from Ko Olina Hawaii! The location of the property is "Awesome" The Marriott Ko Olina employees were extremely helpful in giving driving instructions or to recommend a good restaurant in the vicinity of the resort. I can only recommend this resort but for my wife and i , It was the "Best" vacation we have been on!
The resort has several pools for adults and children! Take the time to enjoy this Ko Olina Resort! I can't wait to return to this gem of a resort!!

By sandrak121
Aug 9, 2010

We rented a members week at the Ko Olina Beach Club in July 2010 and had the most fantastic time. The resort was the nicest timeshare we have ever seen, much more in keeping with a five star resort than just a typical timeshare.

The rooms were spotless, the service was terrific. We were surprised by the amount of restaurants on the property. Other timeshares we have used have not had so many choices available. The food was good at Kohlohes and the view from the patio was remarkable. We enjoyed the Fia Fia Show very much. In fact we liked it better than the Luau we went to in Maui a few years ago.

Having a car was essential if you want to go off property. The traffic in Oahu was terrible though and made it difficult to enjoy day trips. There are grocery stores and big box stores close by making it easy to eat in your room.

The property is ideal for families with the countless pools and safe lagoons to swim in.

By eggerts
May 14, 2010

This resort is BEAUTIFUL...the 2/2 was amazing! The grounds are spotless, rooms are very clean and has everything you need to make your stay soooo.. comfortable. Marriott properties ROCK! We will return some day for sure and Redweek is such a great way to travel..renting a hotel room has been become last resort for us...We have used Redweek for years and HIGHLY recommend it! Don't hestitate to book!

By edb75
Apr 25, 2010

We have owned at KoOlina since 2005. so you might think that this is a bit self-serving, but I want to share with you the joy we experience with every week there. We are east coasters, so only go every other year for two weeks - one other island for a week, then to KoOlina. Maui, Kauai, Big Island...it doesn't matter, we can't wait to get "home" to KoOlina. It gets better every year. The third building and pool complex are fabulous. And Oahu is so full of things to do that we just don't have enough time in a week, so we'll be selling our Orlando Marriott this year and buy a 2nd week in KoOlina. They can build timeshares for ever in Orlando, but there is only so much shoreline in Kapolei. We love to go into Waikiki, or the North Shore a couple of times a week, visit the Bishop Museum or play golf a KoOolau. Dinner at Roy's in KoOlina is the highpoint of the week. Pro shop at KoOlina golf is the best furnished shop I have ever seen (not cheap, just complete). The service at KoOlina for owners is just exquisite. Next trip is 2012 for two weeks!

By davidg194
Updated Mar 20, 2010

Most of the problems we noted in our review two years ago have now been corrected and the resort now rates four stars. It still needs dining improvement, especially Chuck's which is very expensive for what it is. The third tower is now half open and it is very nice. Also, the parking garage for the third tower is much better than the first two parking structures.

By markstoth
Feb 17, 2010

Just came back from both Maui and KoOlina and KoOlina is a gem. The grounds and oceanfront are beautiful and it is not crowded like Maui. If u want some excitement Wiakiki/Honolulu are 20 min. away. Best Marriott property I have been to!!!

By tomm503
Updated Feb 14, 2010

Beautiful setting on the DRY side of Oahu in gated community without many of the problems of Waikiki. On our trip there during Thanksgiving week 2009, it rained every day in Pearl City and Honolulu but not at KoOlina. Rooms are well appointed and everything was in good shape and working order. Pools and (lagoons) beaches, nicely designed. Well-equipped fitness center, which we used daily. Friendly & helpful staff. The prices at the onsite Kolohe's Beach Bar & Grill were moderate and happy hour was very reasonable (3-5 PM). The prices at Naupaka Terrace were also moderate, the food was very good and the atmosphere nicest in "outdoor" seating section along side the shark pool at the very nearby Ihilani JW Marriot. Food at nearby Roys and the Azuls at the very Ihilani JW Marriot was great but "expensive". Many more choices for food and shoping those with car in Kapolei. The Waikele Premium Outlets are much closer and convenient to Kapolei than Honolulu or Waikiki.

By barryt22
Updated Aug 2, 2009

My family and I just returned from Ko Olina and can't wait to go back next year. We're already booked. The resort is beautiful and immaculate. The staff is friendly and efficient. I was worried that the opening of the first half of the third tower might cause problems, but it has only enhanced the property. The new pool area with it's water falls, water slide and jacuzzis with heated water falls are wonderful. We appreciate being away from the crowds and noise of Waikiki. Make sure you schedule time to just enjoy the resort. We love this property.

By jimw143
Updated Jul 25, 2009

Ko Olina is the place to go if you don't want the Big City life of Honolulu and Waikiki.
Yes, it's 30+ minutes from downtown Honolulu, but for us this is part of the charm of
Ko Olina. Unlike the crowded and narrow beach walk of Kaanapali on Maui several
people have mentioned, Ko Olina provides a beautiful wide walking / jogging path
right along the lagoons and ocean.

UPDATE: Visit www.jwilmsphotos.com. Click the link to "Enjoy the Beauty of Hawaii",
select the Oahu Gallery, the majority of theses photos are of the Ko Olina area. Enjoy!

The resort will open the third of four buildings in January 2009. Like the Moana (#2)
building, it will be opened in two phases with the second phase projected to open
in 2011 or 2012. But the exterior construction of this building is complete as is the
landscaping and pool.

We have stayed at Ko Olina a number of times and have always found the staff to be
accommodating and friendly and so find the negative comments quite surprising. In
our experience, notifying the staff or member of management of an issue will usually
result in a prompt resolution.

We have a list of pros and cons that may help others in making a decision to choose
Ko Olina over someplace on Waikiki.

Pros:
* Secluded and quiet. Many people find this to be a plus for this area.
* Good restaurants in the area. Chucks Steak and Seafood on property, Roy's
(Hawaiian Fusion) at the Ko Olina golf course clubhouse and three nice restaurants
at the J.W. Marriott Ihilani, Naupaka Terrace (American), Azul (International) and
Ushio-Tei (Japanese). You can walk to the off property restaurants or ride the
complimentary shuttle.
* Easier access to the Haleiwa and the North Shore
* The town of Kapolei, a 10 minute drive from Ko Olina offers additional places to eat
and shopping. Kapolei is expanding rapidly with new businesses opening every day.
The official plans are for Kapolei to become the business and shopping hub for west
Oahu (aka the Waikiki of west Oahu).
* If you like to cook out, there are several gas grills located near each of the three
buildings.

Cons:
* Prices at the resort have become increasingly excessive, especially at Kolohes
Beach Bar & Grill. We do not patronize this establishment much as it is just too high
priced, a point of view we share with many other guests. And a point expressed to
the Ko Olina general manager, Mr. Gumm.

Comments & Recommendations
* Parking spaces are tight, but this is true almost everywhere in Hawaii. With this in
mind, leave the need for an SUV at home and rent a smaller car for your island
transportation needs. If you are in a large group, it may be cheaper to rent two
smaller cars or a small minivan. Check with the rental car companies.
* Public transportation is another decent option. Oahu has a very good and
relatively
inexpensive bus system. Check out www.thebus.org for routes and schedules
* If you are headed to the North Shore, take the Kunia Road or Route 750. Two lane
road, but is interesting and scenic
* If you like the big city life, the ability to walk everywhere and like being elbow to
elbow with a half million or so other people, then you will feel more comfortable at
Waikiki and Ko Olina is not for you. If you spend the entire visit to Hawaii on
Waikiki, then you have missed most of Hawaii.
* We highly recommend calling the resort 1 to 2 weeks prior to your arrival and
discussing room views and current construction. They can make suggestions on
rooms not to select.
* There are only two "View's" available at Ko Olina, Mountain (aka Island) and Ocean.
If you rent or buy a Mountain View week, call as indicated above and ask for a room
overlooking the pool, this will be the closest you come to a view looking into the
Pacific. There is no guarantee you will get one of these few rooms, but it doesn't
hurt to ask. If you want Ocean View, then rent or buy Ocean View and ask for a
high floor.
* If you like a secluded, picture postcard spot for a quiet and relaxing vacation, then
Ko Olina is a good
place to spend your time.

By eileenm112
Jun 24, 2009

Loved this property! Perfect family vacation spot for kids of all ages! Kids (ages 9, 12 &14) enjoyed pools, waterslide and lagoons! Very friendly and relaxed staff! Clean BBQ's! Great shopping close by- Costco, Safeway and Longs. Property has great security.

Miss it already!

By toddg80
May 27, 2009

Absolutely one of the best timeshares we have stayed at. The staff are very friendly. The grounds are immaculate.

We also love the location on Oahu. We had given up on going to Oahu, due to how busy the island was, but once we found Ko Olina, it's like the best of both worlds. We can enjoy surfing on the north shore, eating in Waikiki and touring the great attractions like Pearl Harbor. Yet at night, we get to retreat back to our own sanctuary.

By juliap35
Mar 17, 2009

This is the best Marriott I have been in. The location is
perfect. It's close to Honolulu if you want the shopping and
restaurants, yet out of the way for privacy to relax. The units
are gorgeous and the grounds well kept. I will go back often.

By tilyc
Updated Mar 11, 2009

We just came back from a five-day stay at the
Marriott Ko Olina Beach Club. We were assigned a
studio that faced the parking lot, but other than
that, everything else was great. The property is
beautiful and pleasant with lots of palm trees and
flowers. Owners have access to a private beach
right outside in the common area. It's just a
very well-designed, clean, secluded beach area
that's shaped like a horseshoe. There is a free
shuttle that takes people to the Marriott Golf Club
(where Roy's is located) close by and the Marriott
Hotel about 2 minutes down the road. The
restaurant at the hotel, Azul, is superb. If you
request to sit outside, you are steps away from
sting rays and small sharks (not sure what they
are called) that roam around in a pool. The
designs/architectures indoors and outdoors are
beautiful and magnificent with huge white columns
and lots of greeneries. The most important aspect
, of course, is the food. It's excellent and very
reasonably priced. Back to discussing the
Marriott Ko Olina...The location is great. You
are about 5-10 minutes away from Costco, Safeway
and Long's Drugs. There is a huge shopping plaza
in the same area. You can find lots of
restaurants there, too. Yes, it's about 30
minutes away from downtown Honolulu, but it's not
so bad. I guess if you prefer staying in a
quieter area, it's a better choice.

By mart031
Updated Jul 14, 2008

The Ko Olina is a beautiful resort in an ideal setting. It is close enough to the city to visit and far
enough to enjoy the spacious grounds and beaches. The staff is very nice and the restaurants are
reasonable for the quality of the meals along with the beautiful setting. This is a special spot.

By konaemi
Apr 20, 2008

Ko'Olina is a beautiful resort on a lagoon. The rooms are nicely
appointed although our couch was already in poor condition.
Nice pools and activities onsite alhough most charge a high fee.
Monday evening complimentary managers party not to be
missed.
Service is not 5 star. Front desk and pool staff were not friendly
and less than impressive. To describe one incident, we had a
late checkout and I used the pool sauna/shower facilities for
women. When I came out of the shower half dressed, there
was a man cleaning the shower area. I reported it very nicely to
the pool staff in charge and the replied I received with no
apology was " we have woman cleaning the men's room as
well" . Cleaning people of the opposite sex usually wait till the
toilet or showers are empty before entering to clean.
Ko'Olina charges Waikiki prices of $20 per day for parking unless
you are an owner. There are few convenient parking spaces
and the garage is very full all the time.

By myraz2
Jan 10, 2008

I love visiting Ko Olina - it is so private and beautiful!
everything you need is close by, without all the crowds.
Highly recomended.

By micheler65
Dec 22, 2007

I agree with previous comments. After just spending a week at our place at
the Westin Kaanapali Villas North, The Marriott Ko Olina Beach Club is a 4 star
at best.
Yes, the rooms are nice, beach is nice and the walking path is nice...but nice
doesn't make it a 5 star.
Check-in was HORRIBLE, food was expensive and outside of the resort its a 40
minute drive to shopping and dinning at Waikiki.
I prefer Maui, its a much better ROI...

By sjd2
Nov 29, 2007

A lovely, beautifully landscaped resort. There
were plenty of planned activities and the man-
made lagoon provided a nice swimming
experience. Nearby construction was not
problematic. The unit we traded into, the
guest suite, was clean and nicely furnished.

By kenh102
Aug 27, 2007

We own an ocean view unit here at Ko Olina
and have been there two years straight now.

Our two girls love Hawaii! Living in the mid-
west, I now have a 17 year old surfer girl and
a 12 year old who loves going in the shark
cage adventure on the North Shore. We are
outside all day, usually on the beach and
enjoying the beautiful resort property,
especially at sundown.

The staff is very friendly and there is never a
shortage of things to do in and around the
area. All of the instructors and guides are
great with the children, they will have fun!

The Ko Olina property is safely away from
busy, and very crowded commercial area of
Waikiki Beach. We can't wait for Spring Break
again!

By thomas1630
Aug 5, 2007

Just returned from a week at Ko Olina. If you
are going to stay in Oahu this is the place to
be. Far enough away from Honolulu to not
know that it is even there but jump in the car
and you can be in Waikiki or North Shore in no
time. The resort itself is great. Pools are nice
and the beach is outstanding.

Being kinda spoiled I was disappointed that
they do not offer any room service. The staff
was freindly and helpful. Units are very nice,
spacious and most importantly quite. We will
likely return in the next couple of years.

By cindyz8
Updated Jul 15, 2007

Ko Olina ia such a beautiful resort. Just returned
on June 12th The construction going on was not
that intrusive. The staff was wonderful, and we
had a great time. It is a really nice place to go
for R and R. They are building a multi million
dollars high rise condo next door. These units
will sell for 2 million. No riff raft here.
Great investment, and a wonderful vacation.

By ricks50
Updated May 27, 2007

Visited this resort with a trade of our Maui
time. Very relaxing and comfortable. Loved
walking the walkway down to the JW.
Peaceful and beautiful. Lagoons for swimming
and kayaking, laps, you name it, couldn't be
better! The second time we returned, Hawaii
had their earthquake and we lost power, as
did the whole island. Could have been a really
bad situation. However, the Club was
outstanding in trying to make everyone
comfortable, going to incredible lengths to
accomodate us all (we had checked out and
were supposed to leave that day, but
returned as we had no place to go with the
airport shut down). Bravo, bravo to the staff
and Marriott for their extraordinary efforts.
We'll be happy to return to this resort!

By janed138
May 2, 2007

We just returned from our stay at the Ko
Oleana Beachclub resort. It was a great stay
as we enjoyed the water sports, massage on
the beach, and the marina next door. Lots of
construction going on as the build new towers
and the resort next door. Surprisingly it did
not interfer much at all with the tranquility of
the location.

They advised us that they are building even
another pool that will have even more
amenities and also an adult only pool area
that we will enjoy. We love kids but a steady
dose of Marco Polo when you're looking for a
little piece and quite gets on our nerves after
a bit.

We're looking forward to our next trip.

By daniely5
Apr 1, 2007

Just finished a preview stay. I own at Westin
Kaanapali Ocean Resort Villas North. This Marriot
just seemed not wuite right. The setting is nice,
but the place is not run well. Housekeeping is
slow. The resataurant is bad and expensive. The
resort concierge staff is selling too hard. The
villa amenities are sub par for a "5 star" resort
(No washer/dryer in studio, no jacuzzi tubs,
etc.). I will nto go back

By williamw96
Updated Dec 17, 2006

I was born and raised in Hawaii and now live
in California. Staying at the Marriott's Ko Olina
Beach Club was an Awesome welcome home
for me. We stayed in a 3 bedroom, 3 bath,
fully equipped kitchen, washer and dryer, 4
tvs, dvd, internet, the whole works. It was
1880 sq. ft. There were Bar-B-Ques in front of
the tower and the pools were great. There
are these magnificent lagoons that seem to
be private but allow some beach access to
non guest. However, after sundown, the
beach seemed close to the public because we
had it all to ourselves. The staff there is
second to none. The ammenities were
superior to most other resorts I've ever been
to and the Sunsets were breath taking. This
is truely the best place to stay in Hawaii
because of the seclusion away from the city,
but you are still a short drive in if you please.
Ko Olina is where IT is at!!!

By william1022
Nov 19, 2006

We had a wonderful week at the Ko Olina
Resort. There is construction at the resort to
build a new restaurant which is needed by
those who don't have a car. This is the first
time we have agreed to a lockoff unit but it
was adequately large and had evreything we
needed except for a washer/dryer. We had to
go down one floor to do a load of laundry a
couple of days before we left. Roy's
Restaurant was well worth a splurge. The
concierge desk was helpful and the valets
were very quick and right on with directions.
The resort is well located to see all the island
(stay away from Honolulu during rush hour).

By susan422
Updated Oct 12, 2006

Wow, this place was jaw dropping! Marble,
dark rich colors and huge rooms made this
place our top resort! The lagoons were so
incredible we were literally speechless for
several minutes when we arrived on the
sand! We have never owned a timeshare, but
we are considering purchasing here. We have
to return to this place; it stays in our dreams!

We stayed in a one bedroom unit, that was
so large, it was as big as four hotel rooms!
Gorgeous, heavy, luxury furniture and a top
notch kitchen made the interior wonderful!
The walk to the beach and pools was tropical
and beautiful! The restaurant near the beach
was a bit pricey, but the food was tasty, and if
you want other restaurants, there were a
hundred others within a ten minute drive!

I could not complain about anything at the
Ko Olina! If there was any inconvenience
here due to the construction, it made us
happy to think about returning when this
resort is even larger and more beautiful, if
that is possible!!!

By taxman
Updated Sep 16, 2006

Just back from our week. We are owners with
an Ocean View unit. The resort is great but
gets 3 out of 5 stars - read on.

Housekeeping staff seems out of sync with
the rest of the staff - I think they need to be
sharpened up. The first unit they placed us in
was not even cleaned after the previous
guests had left - a snafu by housekeeping.
We were required to wait another two hours
before a unit was available.
Our kitchen lacked some basic items - coffee
filters, pans, lids for pots, bowls. This is not
acceptable.

Lots of construction going on all around the
place.
The large lot to the north where a Ritz hotel
was initially planned is being developed and
heavy construction is pesently going on to
build a high rise condo - similar in style to te
timeshare buildings. Three huge tower cranes
are on the job site. There are great views of
this if you have an "ocean view" room in
either building. They are more
like "ocean/construction" view.
To the south, the third Ko Olina building is in
early stages of construction - site prep and
footings being poured. There is lots of noise
that is obtrusive when you are on the beach.

The overall ambiance is presently below par
now and the lackluster housekeeping is why I
rated an otherwise 5 star property at a 3.

A full service restaurant is under construction
in the original building. In the interim, a buffet
is offered four nights a week. On Tuesday's
there is the "Fia Fia" show and luau. This is a
four hour dinner and show that we think is
worth it if you haven't seen one before.
The Ko Olina golf course is great; as is Roy's
restaurant.

Very nice changes to the pools for the kids.
Back in 2004 the pools were plain. The
two pools now look nice and appropriate for
the property. The pool for the third building
will be even better - something to look
forward to.

The Ihilani Marriott hotel is an easy walk and
it has some good shops and restaurants.
We took the "owners update" tour only to get
the free tickets for snorkeling. The trip is OK
but inferior to the snorkeling you can do on
Maui or Kauai.
The Polynesian Cultural Center is worth the
day trip to the North Shore.

The next 18 months will be less than perfect
here.

By miriamc
Sep 3, 2006

We stayed here just for one night in April.
Loved it. We were in a new tower with one
wing open and the other still under
construction. Did not notice any
disturbances. Only used amenities one day,
loved the lagoon and hot tub. Wondered
about activities at the resort since it is in such
an isolated place. The units were very nice as
are all Marriotts. Hope to return.

By ww14
Aug 20, 2006

Wonderful, relaxed, casual setting. Extremely
friendly staff.

By brian1937
Updated Aug 1, 2006

This is absolutely the best resort in Honolulu.
The resort is spotless and the amenities
bountful. The pools are perfect for children of
all ages. They especially loved the shaved ice
which comes in two sizes. The portions are
very generous compared to any place else
including North Shore. The four lagoons
provide plenty of opportunities to snorkel and
view tropical fishes up close. This is the place
to be if you want to truly relax.

By vincenta12
Mar 23, 2006

The grounds are spectacular and the units are
terrific and spacious. We'll go back over and
over.

By steven2090
Updated Mar 20, 2006

Overall Great Resort  Very large and
beautiful lobby area. The room was great,
brand new at the time we stayed. Loved all
the doors some people will think it is too
much. They added a marvelous touch, the
sitting area off the master bed room. And the
balcony was great, we had an ocean view
room. It would have been nice in the master
bedroom if you could have turned the fan off
at night or redirected it so it did not blow on
you all night long.

The beach area was great one of the best we
have seen. The resort is new, but the pool
area was a little small. Marriott plans on
building three more buildings, so Im certain
each building will have its own pool area.
Only one restaurant when we stayed (Dec 03)
the pool bar. Shopping is close though and
you can purchase groceries.

Overall though it was a great resort, you will
love the man made lagoons, and walk way.

By charlene123
Updated Sep 1, 2005

We stayed here in July, 2005 and love it. The
resort itself is absolutely beautiful, the
lagoons are so pretty. The grounds are well
maintained, spotless to be exact. The staff
does an excellent job always helpful and
accomodating. The units are decorated with
style with all upscale amenities,whether you
stayed in the master suite or the efficiency
unit. It was a very relaxing vacation and can't
wait to do it again next year. We were so sold
on Ko Olina that we bought a timeshare.

By roberts153
Aug 11, 2005

Have traded in here twice...the past to
Decembers. True, the construction of the next
tower is taking place but itreally wasn't a
problem. The resort itself is beautiful, the
lagoons are magnificent, the units well
appointed and comfortable. It is quiet and
secluded which is what we were seeking.
Ko'Olina looks poised to be the next Kaanapali.
Can't wait to go back.

By tamara20
Updated Dec 1, 2004

We stayed here in July, 2004. It has
gorgeous grounds, friendly staff, luxurious
rooms with everything we needed (even an
in-unit washer/dryer), and the lagoons -
wow!! We never even used the pools all
week as the lagoons are just too pretty and
inviting. No, one cannot cook in a guest-side
room, but there is a fridge, sink and
microwave, which is more than adequate for a
guest side. The public access to
the lagoons is severely restricted (which is
what the article in the Honolulu Advertiser
complained about), with only 14 public parking
spaces. And besides, we have no problem
with people who live behind the resort
enjoying their own beach. That's why they
paid big bucks to live at Ko'Olina!! The
residential area behind the resort consists of
very nice condos (where some of our friends
live) and pretty expensive homes, so no
shady characters are around to disturb one's
bliss.

There are more and more restaurants being
added to the town of Kapolei which is about 2
miles up the highway, and there is also a
planned shopping/restaurant complex to be
built by 2006 which will be within walking
distance of the resort.

Fantastic place to vacation. I cannot wait to
go back!

By hawaiiker
Updated Nov 23, 2004

Pros - I agree w/other folks that this property
is very well maintained, It has very friendly
staff, nice pools, excellent work out room,
activities for the kids, great lagoon near hotel,
wireless internet access in designated areas,
on property market a little pricey but what do
you expect?

Cons: Construction going on from 9 a.m. to 5
p.m. We had to pay for parking our own car!
Valet service was also available. We had an
efficiency unit with a micro wave and refrig.
We couldn't cook like we wanted like the other
timeshares of Marriott. So beware if you get
an efficiency unit. Also, we are used to a king
bed and the efficiencies have a queen. Also,
people that live in the community have excess
to lagoons. So it's just not Marriott clientele at
this resort. There was a write up in the
Honolulu Advisor regarding this.

All in all we had a package deal and that's
what we received in the package, an efficiency
suite.

By mike86
Sep 2, 2004

Wonderful resort at a secluded location. Very
nice units with everything you need. Very
relaxing environment, my whole family enjoyed
the magical sunsets everyday from our unit.

By john2151
Updated Aug 13, 2004

Really want to stay here if anyone one has a
good deal for the month of November let me
know

By shyamj
May 10, 2004

Pros - I agree w/other folks that this property
is very well maintained, It has very friendly
staff, nice pools, excellent work out room,
activities for the kids, great lagoon near hotel,
wireless internet access in designated areas,
on property market w/all the essentials at
reasonable prices, etc.

Cons - Currently there is only 1 of 4 towers
built at the resort so construction (9am-5pm;
is a bit noisy at times) will be going on
through 2006+. In addition, I enjoy eating
well when I am on vacation so the fact that
there are only a few restaurants close by was
not to my liking. The on property restaurant
was average at best. There are a few
restaurants at the JW Marriott next door but
according to the timeshare folks there will be
3+ resorts that are planned for construction.
Once the other resorts are built I think the Ko
Olina neighborhood may be further challenged
to accommodate the guests that frequent
their doors.

By wbjudge
Updated Apr 17, 2004

On our first trip to this are we stayed at the
four diamond J.W. Marriott which is just 1/4
mile away. We stayed at this resort last Dec
03.

We have stayed at several Marriott timeshare
resorts and this one is the best. Beautiful
furnishing, great service, beautiful view, and
the area is just overwhelming with its beauty.
Wonderful fitness room, lockers and showers
for those that have late flights. I can't say
enough.

By stormy90
Nov 9, 2003

Beautiful resort ! So impressed we bought
while we were there as did our traveling
companions. This is our second Marriott .
Wouldn't buy from any one else.

Everything from service to furnishings was
great. Will go back again. Enjoyed the
lagoons, the pool, the walking path and the
entertainment. Nice to be away from the
crowds of Waikiki Beach.

By aalston
Oct 17, 2003

August 2003 was magnificent becasue this
place was awesome! We traded another
Marriott and of course we got what we
expected. Partial ocean view, immaculate
grounds, and top flight staff. Spectacular golf
(at a discount) across the street. Its a little
out of the way from the airport, but well worth
it!

By pres1george
Oct 2, 2003

We traded a week and had a most wonderful
experience.

Like all marriotts it is first class.The beds were
especially comfortable and ohhhh the down
pillows were great.

We loved the ocean coves for the kids,
swimming in the ocean isn't usually very easy
unless you are really experienced, so the kids
loved to play and swim and snorkle there and
then hit the pool for a refreshing swim too.

We loved it, if you get a chance, be sure to
spend a week there.

By bvbarham
Sep 23, 2003

One of the nicest Marriott properties we've
traded to. Excellent beds and nice linens,
unusual for a Marriott. The best part was the
beach excellent for swimming,lots of white
sand.