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Business Development Manager, Technology Service Consulting, Enterprise Group

Patrick Chan

Director of Business Development, South Asia

John Duffin

Managing Director, South Asia

15 June 2016

Introduction of Objectives

On behalf of PT Hutchison 3 Indonesia, HPE Indonesia has requested consulting and Certification in regards to the Uptime Institute Standards (Tier Classification System and Operational Sustainability). As a vendor-neutral company, and author of the Global Data Center Standards, Uptime Institute will uniquely provide PT Hutchison 3 Indonesia with unbiased recommendations and consultation to optimize both the performance and operability of its data center.

In summary, Uptime Institute Professional Services proposes the following tasks to respond to PT Hutchison 3 Indonesia’s current requirements:

PT Hutchison 3 Indonesia Data Center MSC Sentul (Sentul, Indonesia)

Tier Gap Analysis®

Tier Certification of Design Documents

Tier Certification of Constructed Facility

Please note that any consulting services or Certifications to Uptime Institute Tier and Operational Sustainability standards are subject to the terms and limitations included as Schedule I in this proposal.

Basis of Design document that should include the background and objectives of the data center, a building description that includes size of the computer room and establishes power and cooling capacities, an electrical system description (that includes the total IT load), and a cooling system description (that includes total cooling load)

Mechanical flow diagram from the cooling plant to the computer room

Electrical one-lines(s) from the public power utility provider to the computer room, including the engine-generator plant

Architectural layout of the computer room and supporting spaces

Fuel oil piping schematic including tank capacities

Manufacturer, make, and model for critical equipment

Drawings and explanation of ancillary systems that may affect functionality. These differ by site design, but may include fire detection/alarm and suppression, EPO, etc.

Participate in a conference call and email discussion to ensure understanding and answer questions with regard to the deliverable.

NOTES

Tier Gap Analysis is intended to identify major deficiencies to the Tier objective. It focuses on gaps at the major systems level to inform the owner’s decision whether to proceed with a Certification-level review. As such, Tier Gap Analysis is not exhaustive in nature.

Tier Certification of Design Documents

Uptime Institute Professional Services to assess the design topology of PT Hutchison 3 Indonesia Data Center MSC Sentul site infrastructure for the purposes of Tier III Certification of Design Documents.

If issues remain outstanding after the revised document review, a separate scope will be negotiated for further document review(s). The cost for further document reviews ranges between US$11,000-15,000 depending upon the number and significance of outstanding items on Uptime Institute’s second Tier Certification of Design Documents deliverable. Further documents reviews may be reduced or avoided by close attention to Tier Standard: Topology and Supplement A: Required Documents or election of Working Sessions and/or Accredited Tier Training.

Tier Certification of Design Documents is not equivalent nor substitute for Tier Certification of Constructed Facility. Tier Certification of Constructed Facility is contingent upon 100% adherence to the design documents during the construction phase.

The following are not included in the Tier Certification of Design Documents scope:

Uptime Institute Professional Services consultants will observe the appropriate testing procedures, as performed by others. The site visit shall be scheduled at a mutually convenient time to minimize impact on ongoing operations of the facilities.

Subsequently, in Uptime Institute Professional Services offices, document outcome of demonstrations. Provide a formal report of findings in PDF.

If Tier issues remain outstanding after delivery of the report, a separate scope will be negotiated for further document review(s) and/or site visit(s).

Price Proposal & Terms

PT Hutchison 3 Indonesia

Data Center MSC Sentul

Site Characteristics

Tier Objective

III

Computer Room Area

300 m²

Critical IT Load

150 kW

Location

Sentul, Indonesia

Professional Fees

Tier Gap Analysis

US$15,000

Tier Certification of Design Documents

US$40,000

Tier Certification of Constructed Facility

US$45,000

Reimbursable Out-of-Pocket Expenses

TBD

Above Professional Fees are based on the current implementation schedule provided by PT Hutchison 3 Indonesia. Any change to the implementation schedule or design topology will require negotiation of new scope and professional fees.

Reimbursable Expenses

For Tier Gap Analysis, and Tier Certification of Design Documents, there are no travel and reimbursable expenses as all work is performed in Uptime Institute Professional Services offices with participation via teleconference and email.

The primary consultant resource for this project will be determined by schedule. Working in support from Uptime Institute Professional Services offices will be Vice President & Senior Tier Certification Authority Christopher Brown, PE and/or Senior Operations Authority Rich Van Loo. Additional technical resources will be directly involved in this project, as appropriate.

Schedule

Project will proceed once Uptime Institute Professional Services confirms the following items are in order:

Vendor registration is completed

Down payment invoice is paid and/or Purchase Order is provided

Project contact is identified

Once confirmed, a delivery schedule agreeable to PT Hutchison 3 Indonesia, HPE Indonesia, and Uptime Institute Professional Services will be determined. Uptime Institute will make all reasonable efforts to meet major project schedule constraints that are identified by PT Hutchison 3 Indonesia prior to initiation of services.

Terms & Invoicing

This proposal assumes that all documents and deliverables provided or delivered during the course of this engagement will be in the English language. Any management responsibility and/or costs for translation/interpretation resource(s) will be borne entirely by PT Hutchison 3 Indonesia or HPE Indonesia.

PT Hutchison 3 Indonesia or HPE Indonesia will provide a conference bridge for all teleconferences or herein agrees that all telephone charges incurred during teleconferences are deemed reimbursable and will be billed in addition to estimate above.

For each service, fifty percent down payment of Professional Fees, in US$ by international wire transfer, due prior to initiation of engagement. The engagement will be initiated upon receipt of down payment, irrespective of the due date provided on the invoice. Uptime Institute does not schedule engagements, or deliver services, in advance of receipt of down payment. If delivery schedule is of concern to the client team, Uptime Institute recommends rapid processing of payment of the down payment invoice, which will expedite Uptime Institute’s delivery schedule.

For each phase or service, balance of Professional Fees due upon delivery of report. Initiation of subsequent engagements is dependent upon full payment of all prior services and invoices, irrespective of the due date provided on the invoice.

Any exceptions are evaluated and approved by Uptime Institute global management.

In addition to the Professional Fees estimated above, Uptime Institute Professional Services will invoice for reimbursable expenses as incurred.

This proposal does not include any costs associated with tax withholdings or obtaining permits to deliver consulting services to a client in Indonesia. All and any taxes, fees, and surcharges incurred while delivering this engagement are deemed reimbursable and will be billed in addition to the Professional Fees above.

This proposal is valid for a period of 30 days from the date of preparation shown above.

Contacts

Signature page

Please select service(s) and provide authorized signatory below.

PT Hutchison 3 Indonesia Data Center MSC Sentul:

Tier Gap Analysis

Tier Certification of Design Documents

Tier Certification of Constructed Facility

__________________________________

Customer

__________________________________ __________________________________

Signature Name

__________________________________ __________________________________

Title Date

Uptime Institute Professional Services

__________________________________ John Duffin

Signature Name

Managing Director, South Asia _________________________________

Title Date

SUPPLEMENT A-TGA-TCDD: Required Documents

Tier Gap Analysis

Tier Gap Analysis requires the following documents to be delivered exclusively in PDF soft copy by FTP, email, or CD-ROM.

Basis of Design document that should include the following:

Background and objectives of the data center

A building description that includes size of the computer room and establishes power system and cooling system capacities as well as individual capacities of all power and cooling system critical capacity components

An electrical system description that includes the total IT load and the detailed analysis of the total electrical load on the engine generator system

A cooling system description that includes cooling load per critical space and total cooling system load

The Tier objective

Mechanical flow diagram from the cooling plant to the computer room.

Mechanical flow diagrams/schematic diagrams of the evaporative cooling makeup water system (if applicable).

Electrical single-line diagrams/schematic diagrams from the public power utility provider and engine-generator plant to the computer room.

Electrical single-line diagrams/schematic diagrams from the public utility provider and engine-generator plant to the mechanical cooling systems.

Architectural layout of the computer room and supporting spaces.

Fuel-oil piping schematic including usable tank capacities.

Manufacturer, make, and model for critical equipment including capacity and relevant operational parameters.

Tier Certification of Design Documents

Tier Certification of Design Documents requires a complete, 100% design drawing package to be delivered exclusively in PDF soft copy via email, FTP, or web-based file share. All documents must be a) presented in black and white and b) clearly labeled and titled as to the systems represented. Provide the following documents sorted and arranged per the list.

Basis of Design document that should include the following:

Background and objectives of the data center

A building description that includes size of the computer room and establishes power system and cooling system capacities as well as individual capacities of all power and cooling system critical capacity components

An electrical system description that includes the total IT load and the detailed analysis of the total electrical load on the engine generator system

A cooling system description that includes cooling load per critical space and total cooling system load

The Tier objective

Architectural sheets depicting size, purpose, and access to spaces making up the facility.

A floor plan of all critical spaces showing intended arrangement of IT, power, and cooling equipment.

Electrical schematics (single-line diagrams/schematic diagrams) for both medium- and low-voltage systems showing the characteristics of the power paths from the service entry to the computer device point of connection.

Electrical equipment schedules showing number and capacity of all backup power production equipment (typically engine generators), continuous power systems (typically, UPS [static or dynamic] and batteries), distribution transformers, and branch circuit distribution.

Electrical panel schedules for all mechanical equipment (lighting and receptacle schedules are not required).

Mechanical schematics (one-line/flow diagram) for the cooling system (including chilled and condenser water piping, valves, and instrumentation for chilled water systems, or similar level of detail for direct expansion or other cooling systems) this should also include the evaporative cooling makeup water system (if applicable).

For any service or engagement specific to, or in pursuit of, Uptime Institute Certification, the following terms and limitations apply. Any contract, purchase order, or work authorization based upon this proposal is subject to the limitations set forth below.

Tier Certification of Design Documents

All Tier Certification of Design Documents awards issued after 1 January 2014 will expire two years after the award date. This will not impact Tier Certification of Design Documents issued prior to 1 January 2014 or engagements contracted and under way prior to this date.

In the event of delays to construction and/or commissioning, Tier Certification of Design Documents awardees may request an extension. Extensions will be granted for reasonable evidence of the feasibility of completing the project to the Tier Certification goal. Examples of evidence may include: details of the projected schedule, proof of equipment delivery, evidence of funding streams, and copies of signed construction contract agreements. Extensions will be granted entirely at Uptime Institute’s discretion.

Design documents submitted for Tier Certification of Design Documents shall reflect the intended construction and implementation. Thus, the design drawing package shall reflect phasing and capacities. Should the design documents deviate from the constructed environment, Uptime Institute reserves the full right to revoke the award.

Tier Certification of Design Documents shall reflect the Tier or capacity of a specific deployment. The award shall specify any relevant phase, room, pod, module, or other nomenclature to differentiate from previous or future infrastructure not verified directly by Uptime Institute. Should an awardee attempt to apply a Tier Certification of Design Documents to previous or future installations, Uptime Institute reserves the full right to revoke the award.

Tier Certification of Constructed Facility

Tier Certification of Constructed Facility shall reflect the constructed environment, including the Tier and capacity of the equipment installed at the time of the site visit and demonstrations. The award shall specify any relevant phase, room, pod, module, or other nomenclature to differentiate from previous or future infrastructure not verified directly by Uptime Institute. Should an awardee attempt to apply a Tier Certification of Constructed Facility to previous or future installations, Uptime Institute reserves the full right to revoke the award.

Tier Certification of Constructed Facility is valid until the facility is modified, including any changes to the capacity components or distribution paths depicted in the design identified above and submitted for review.

Upon a site review or other compelling evidence of modifications to infrastructure that deviate from any Tier Certification awarded to date, Uptime Institute reserves the right to revoke the award(s).

Tier Certification of Operational Sustainability

All Tier Certification of Operational Sustainability engagements begun after 1 January 2014 will have validity periods of one year for Bronze, two years for Silver, and three years for Gold. This will not impact Tier Certification of Operational Sustainability awards issued prior to 1 January 2014 or engagements contracted and under way prior to this date.

Tier Certification of Operational Sustainability shall reflect the facility management operations reviewed during the site visit. The award shall specify any relevant phase, room, pod, module, or other nomenclature to differentiate from facility management operations not verified directly by Uptime Institute. Should an awardee attempt to apply a Tier Certification of Operational Sustainability to previous or future operational program, Uptime Institute reserves the full right to revoke the award.

All Certifications

Due to the limited nature of the services provided, with regard to your facility, Uptime Institute Professional Services expressly disclaims all warranties, express or implied, statutory or otherwise, including, without limitation, any implied warranties of fitness for a particular purpose or merchantability. Further, Uptime Institute Professional Services does not represent or warrant that your facility will be uninterrupted or without failures, errors, omissions or losses.

In no event shall Uptime Institute Professional Services be liable for any indirect, special, incidental, punitive, or consequential damages or lost profits, even if they have been advised of such damage, arising out of, or related to, the services provided pursuant to this Certification or the performance or breach thereof and Uptime Institute Professional Services’ liability shall not exceed the total amount paid to Uptime Institute Professional Services by the Client for professional services under this Certification.

The Client shall indemnify, hold harmless and defend Uptime Institute Professional Services from and against any claims, liabilities, losses, costs, damages, or expenses (including reasonable attorney’s fees and costs) arising out of the construction, operation or subsequent sale, transfer or other disposition of the Client's facility, which is the subject of the professional services.

All Uptime Institute awards are trademarked by Uptime Institute. Any attempt to amend shape, coloring, or content may result in revocation by Uptime Institute as its own discretion.

For North American Commercial Data Center Certifications as of 1 July 2015

As of 1 July 2015, Uptime Institute amends the Tier Certification award process for North American data centers for colocation, hosting, cloud, or other commercial services. This amendment is made in response to increased scrutiny from industry groups, oversight mechanisms, and legal bodies in North America into the validity of Tier Certification of Design Documents in the commercial marketplace. This 1 July amendment is also undertaken in response to the recommendation from Tier Certification awardees, and clients of commercial data centers, for enhanced accountability. Uptime Institute is addressing the concern that a Tier Certification of Design Documents could be used to substantiate a data center that is designed to one Tier level and constructed and commissioned to another Tier level. This amendment re-enforces that Tier Certification of Design Documents applies only to the design drawing package and makes no assurances as to the infrastructure installed.

Previously, a letter, foil, and website listing (

https://uptimeinstitute.com/TierCertification/https://uptimeinstitute.com/TierCertification/) is awarded for Tier Certification of Design Documents upon resolution of all outstanding Tier items evident in the design drawing package. In the amended process for commercial data centers in North America, a letter will be awarded upon resolution of all outstanding Tier items evident in the design package; the foil and website listing for Tier Certification of Design Documents will be withheld until completion of Tier Certification of Constructed Facility.

A letter will be issued after Tier Certification of Design Documents to acknowledge that first milestone in the Tier Certification process. However, public acknowledgement of the achievement in the form of foil and website listing will occur upon completion of Tier Certification of Constructed Facility. This will ensure that Tier Certification of Design Documents does not misrepresent the functionality and capability of a built commercial data center (i.e., masking variances between the design and constructed facility).

This policy does not impact the Tier Certification process for enterprise data centers.

This policy does not impact Tier Certification of Design Documents awarded or contracted prior to 1 July 2015.

Due to the limited nature of the services provided, with regard to your facility, Uptime Institute Professional Services expressly disclaims all warranties, express or implied, statutory or otherwise, including, without limitation, any implied warranties of fitness for a particular purpose or merchantability. Further, Uptime Institute Professional Services does not represent or warrant that your facility will be uninterrupted or without failures, errors, omissions or losses.

In no event shall Uptime Institute Professional Services be liable for any indirect, special, incidental, punitive, or consequential damages or lost profits, even if they have been advised of such damage, arising out of, or related to, the services provided pursuant to this Certification or the performance or breach thereof and Uptime Institute Professional Services’ liability shall not exceed the total amount paid to Uptime Institute Professional Services by the Client for professional services under this Certification.

The Client shall indemnify, hold harmless and defend Uptime Institute Professional Services from and against any claims, liabilities, losses, costs, damages, or expenses (including reasonable attorney’s fees and costs) arising out of the construction, operation or subsequent sale, transfer or other disposition of the Client's facility, which is the subject of the professional services.

All Uptime Institute awards are trademarked by Uptime Institute. Any attempt to amend shape, coloring, or content may result in revocation by Uptime Institute as its own discretion.

For North American Commercial Data Center Certifications as of 1 July 2015

As of 1 July 2015, Uptime Institute amends the Tier Certification award process for North American data centers for colocation, hosting, cloud, or other commercial services. This amendment is made in response to increased scrutiny from industry groups, oversight mechanisms, and legal bodies in North America into the validity of Tier Certification of Design Documents in the commercial marketplace. This 1 July amendment is also undertaken in response to the recommendation from Tier Certification awardees, and clients of commercial data centers, for enhanced accountability. Uptime Institute is addressing the concern that a Tier Certification of Design Documents could be used to substantiate a data center that is designed to one Tier level and constructed and commissioned to another Tier level. This amendment re-enforces that Tier Certification of Design Documents applies only to the design drawing package and makes no assurances as to the infrastructure installed.

Previously, a letter, foil, and website listing (

https://uptimeinstitute.com/TierCertification/https://uptimeinstitute.com/TierCertification/) is awarded for Tier Certification of Design Documents upon resolution of all outstanding Tier items evident in the design drawing package. In the amended process for commercial data centers in North America, a letter will be awarded upon resolution of all outstanding Tier items evident in the design package; the foil and website listing for Tier Certification of Design Documents will be wi