Hi, my daughter and her friends, living in a rented house, have been waiting for the underfloor heating to be fixed in one of the bedrooms. The plumber who visited on the 16th Jan said that it needed a new part and it was going to be difficult to source as it was an Italian system. Just interested to know if anyone is aware of any parts that could possibly take over a month to come from a European country ?!?!? Unfortunately I have no idea what the make of the system is or which part needs replacing, apart from the fact that when the heating stopped working, the plumber fixed it so that it would heat but only on "Max" and could not be changed, so it was either max heat or nothing at all. Any replies gratefully received, thanks

thanks for your reply. I thought a month was long too. Unfortunately I cannot chase the engineer as the letting agents are incredibly rude and unhelpful so will not give me the engineers name etc, but thanks anyway