Dealer Service Academy designs and delivers powerful workshop and retail implementation products that change the behaviors and performance of auto manufacturer, distributor and retail dealership team members. From Jack and Andrea Lupo to our associates training in retail locations, everybody comes from the automotive world.

When working with the public on your service drive do you change your process, your tone, your gestures when speaking with the opposite sex? Do we change the way we deliver information to women as opposed to men? Some say we do they even write blogs and books about this topic. Treating people equal isn’t […]

When it comes to the safety of your vehicle, there is nothing quite as important as your braking system. Brakes and brake pads cannot be neglected, otherwise they may become incredibly worn and you would never know. Safety needs to be your driving force when it comes to car maintenance. Many people get lazy or […]

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Why Us?

Dealer Service Academy’s distinct differentiators is the ability to offer leading service expertise, to deliver it via top-notch, interactive implementation and to make the connection between information and action.
Interactivity is our hallmark.