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CIMB Bank Details:

NG CHEE KHOON / 12510076193529

Please ensure that your shipping address is correct in Lelong before completing your purchase. After confirmation of your payment, we will ship your item within 5 days. Shipment to Malaysia will be sent via Poslaju Courier Service Laju Malaysia Skynet or Kangaroo. Shipment to US and Canada will sent via UPS and Shipment to all other oversea destinaiton will be sent via DHL Global Mail.

INTERNATIONAL BUYERS(Any order placed outside of the MALAYSIA)

Please Note:

The price you pay does NOT include any customs taxes that you may be charged by your country. We are not responsible for international duties or fees that may occur with the shipment of your package.
If you are located outside of the MALAYSIA your package will be shipped via UPS / DHL First Class International Mail. Please allow 7-24 days for arrival.

YOUR SECURITY IS OUR PRIVACY POLICY

We collect information voluntarily from our customers and guests. We only collect information that is necessary to fulfil your order in a professional and timely manner. Information such as your name and mailing address is needed to ship your order. Other information that might be required is your e-mail address, and your phone number. Your e-mail address is needed in order to keep you informed about your order and to send you a receipt/shipment verification notice. Phone numbers are only needed in case there is problem with your order.

At Skybay, we believe your privacy is of the utmost importance. Our Privacy Policy and Assurance to you is this: We will never release or share any information collected through this site to any third party.

QUALITY ASSURANCE

All of our products are all-natural consisting of the highest quality herbal and plant extracts. Each product is packaged to meet the highest standards and is backed by our Customer Satisfaction Guarantee.

FAST AND RELIABLE DELIVERY

Skybay uses the Poslaju, UPS and DHL as its primary form of delivery.

RETURNS

We happily accept returns on all unopened, unused items within 7 day after the buyer receives it. The shipping and handling costs for the order is NOT refundable. You MUST include your full name, Lelong ID and email address with the return.

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Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.