Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

When I signed up as a distributor with Vollara in May, there was very little negative information to be found. After digging a while, I found out about its previous existence EcoQuest, and found mixed responses to this name. Some is the kind of stuff you expect to hear about any home based business where people arent making any money (because they arent doing anything to DO the business) and the final straw was looking on the Better Business Bureau only to find an A+ rated company. By then I figured that the company was a safe option to make some extra cash on my days off.

The problems started when I was pressured into buying a largely overpriced " Fast Start Kit" because "You don't need to carry inventory, but you'll never make a profit that way."

After tying my bottom dollar to this company, I have since seen many of their products jump in price 30 to 40% to what most reasonable people would never be willing to pay.

My first major issue was that I was told that if none of my fast start kit sold I could return it without any problems, but when I tried to, I was told I would be hit with a 10% restock fee AND open all the items to record their serial numbers then pay to ship via fedex. I didn't go through with that, because a previous company scammed me by accepting returns opened and serial logged only to say " We cannot approve a return because these items were open and cannot be resold as new"

My next issue came into play when I tried to sell my items off at cost elsewhere, when a buyer who used to be affiliated with Ecoquest had informed me that nearly every item I had was 4-7 TIMES the price it was before Vollara took over.

It really is a shame how things had to go. The items are impossible to sell, and I've had to resort to eating my costs (literally, via the health products) rather than throwing it away.

STAY AWAY FROM THESE GUYS, ITS A BAIT AND HOOK ON THE LOWER AND MIDDLE CLASS AND ANYONE GETTING INTO THIS CAN ONLY MAKE MONEY BY NAILING YOUR PEERS TO A CREDIT-LOGGED CROSS

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

AUTHOR: Mike M - (United States of America)

SUBMITTED: Friday, June 25, 2010

POSTED: Friday, June 25, 2010

Please read this entire response...

Why didn't you put your name on this? A report has a lot more credibility when it comes from an identified person. Plus it gives the company the ability to look in the system and see what actually happened so it can be addressed professionally and directly, as opposed to through a 3rd party non-affiliated entertainment website that anyone can anonymously post anything about anyone on.

Vollara was not previously EcoQuest. Vollara is a new brand. EcoQuest was bankrupt and Vollara's parent company bought the assets including certain products.

Some prices increased, some prices decreased. It's the nature of business. NONE of the prices increased 4-7 times like was stated in this report. That is a ridiculous exaggeration. Every day companies all over the world improve products and increase prices accordingly.

From your report - The problems started when I was pressured into buying a largely overpriced " Fast Start Kit" because "You don't need to carry inventory, but you'll never make a profit that way." After tying my bottom dollar to this company, I have since seen many of their products jump in price 30 to 40% to what most reasonable people would never be willing to pay.

Who gave you this information? It certainly didn't come from the company. We don't sell anything direct to consumers. We pay a distributor network to sell products and technologies, which means an independent business owner that you personally know must have walked you through the process. You can't reasonably go to a third party anonymous website to talk bad about a company and a purchase when the company had nothing to do with the sale.

From your report - My first major issue was that I was told that if none of my fast start kit sold I could return it without any problems, but when I tried to, I was told I would be hit with a 10% restock fee AND open all the items to record their serial numbers then pay to ship via fedex. I didn't go through with that, because a previous company scammed me by accepting returns opened and serial logged only to say " We cannot approve a return because these items were open and cannot be resold as new".

If you "didn't go through with that" because of a previous experience then why would you complain about Vollara? You have absolutely no idea what the response would have been but yet 25% of your report has to do with a rant about a previous company that has nothing to do with Vollara.

The items are NOT impossible to sell. It's a matter of proper training and help from your sponsor(s) and upline business partners; and from the sound of this report, you didn't get that help - and for that we are truly sorry. There are plenty of people recording wonderful success with the products and the business.

We would like the opportunity to show you that you can actually do what you originally set out to do with Vollara and since you are already in the system, we can help you that much easier.

Please feel free to email me direct and I will take personal responsibility for making sure you get connected to the right people and that we get some resolve to the real issues here.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.