Printer Ordering

Xerox is now the preferred vendor through XSE for our campus print environment. Why move to Managed Print Services? Managed Print Services can reduce the total cost to the university by managing and optimizing printer use, improving environmental sustainability and can improve document security. Cost savings can be as much as 30% of an organizations printing budget.

The XSE website will launch containing list of University pre-approved printers

Select the one that best suits your needs and proceed to check-out

If you have questions related to the purchasing process or if you need access to Mercury Commerce please contact Michelle Dougherty in the Procurement Department at michelle.l.dougherty@villanova.edu or 9-4233

How quickly will the printer be delivered once I order it?

Once the printer is delivered, how do I connect it to Villanova’s network?

XSE Group and UNIT have partnered to streamline the process of connecting your new printer. Before your new printer is shipped, we will notify UNIT and a helpdesk ticket will be entered. A representative from UNIT will connect your new printer on the day of delivery.

How does the charge per page work?

Our per page plan removes the disadvantages of printer ownership. These plans help eliminated concerns of printer repair costs, the fluctuation of consumable prices (i.e. toner, fuser, and maintenance kits). XSE Group will bill the department for the number of prints, these charges can be less than a penny per page.

How do I order toner for my Xerox printer?

XSE Group has created a web portal for placing supply orders. The link to the web portal is listed below, login user names and passwords will be provided after product is ordered. Secondly, you can also use XSE’s dedicated VU Hotline for supply requests at 267.898.3693.

Where do I access Supply Ordering or Service Requests?

How do I request service for my printer?

XSE Group has created a web portal for placing service requests. The link to the web portal is listed below, login user names and passwords will be provided after product is ordered. Secondly, you can also use XSE’s dedicated VU Hotline for service requests at 267.898.3693.

If my printer needs repair how quickly will XSE be on site to fix it?

Who do I contact if I forget my XSE username and password?

On the homepage of both the Supply and Service Web Portal, there is a “Forgot” password option. When prompted provide your site user name, and a temporary password will be emailed you to. If this does not work please feel free to call our customer service group at (215)345-9155

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Villanova University was founded in 1842 by the Order of St. Augustine. To this day, Villanova’s Augustinian Catholic intellectual tradition is the cornerstone of an academic community in which students learn to think critically, act compassionately and succeed while serving others. There are more than 10,000 undergraduate, graduate and law students in the University’s six colleges.