E-Government Software Online Citizen Portal

What strategic decisions or direction is your firm taking or making related to the permitting and licensing software product being proposed today?

Citizenserve is very focused on the electronic relationship with the citizens, contractors, and businesses. So the citizen portal is where we are doing most feature additions and improvements. Our customers who have pursued an electronic relationship with their constituents are seeing 85% to 90% of the permit and license applications online rather than in paper form.