Company Contacts Information Update

Requirements for Act 10 of 2017 Regular Session

Beginning January 1, 2018, all risk bearing entities must provide an annual certification for certain contact types. An amendment to the Louisiana Insurance Code, Act 10 of the 2017 Regular Session, requires companies to certify annually and to make updates to that information no more than 30 days after a change. You may find a list of “risk bearing entities” in La. R.S. 22:48.

How to provide annual certification. The LDI will use the existing Licensee Contacts Module of the Industry Access System for the updates and the annual certification. A risk bearing entity may use the Licensee Contacts Module or the Uniform Certificate of Authority Corporate Amendment Form 14 to notify the LDI of changes to the contact information but the annual certification will only be available through the Licensee Contacts Module of the Industry Access System.

Types of contacts. The following contact types are mandatory for all risk bearing entities:

Consumer Complaint Contact

Regulatory Compliance Contact

Annual Statement Contact

Premium Tax Contact

Life Insurers are also required to maintain a Life Policy Verification Contact (La. R.S. 22:2261).

A company may choose to have a single “Primary Contact” to satisfy all of the requirements rather than naming separate individuals for each position. A company may also have multiples of any contact type.

Using Industry Access. Any user of the Industry Access System may request access to the Licensee Contact Module for a company and a user with access to the module for multiple companies may copy the information from one company to another with relative ease and without duplicative entries. The Industry Access Account Administrator for the company can determine which users, if any, currently have access to the module.

You can find tutorials on creating an Industry Access System user ID and requesting module access on the login page at https://ia.ldi.state.la.us/industryaccess. You can also obtain name and contact information for a company’s Industry Access Account Administrator on that same page.

When the annual certification becomes available within the Licensee Contacts Module (After January 1, 2018) users with module permission, as well as the appropriate contacts, will receive an email notification of the availability.