Electric, Natural Gas & Water

Electric, natural gas, and water companies regulated by the KCC are required to follow billing standards for such things as what information should be on your bill, when a company can disconnect your service, or when a deposit is required.

Telecommunications (Landlines and Long-distance)

You can learn more about your rights as a consumer under the KCC's Kansas Telephone Billing Practices. If you are unsure about whether your company must follow these guidelines, please contact the KCC Public Affairs and Consumer Protection Division for further assistance.