It was lovely to welcome the auditor back to Russell Taylor. It’s always a bonus when an auditor that has been here before as they are more familiar with the company and the scope of our business and I also feel it helps put the staff that may come into contact with the auditor at ease as they are not a complete stranger! We would not think of going anywhere else other than WCS and look forward to next year.

The auditor was up-beat, positive attitude that allowed the audit process to run smoothly and efficiently . They have superlative knowledge of ISO which allowed her to communicate our needs to exceed as a company.