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CI reclassification

CI reclassification

CI reclassification

During the CI identification process, a CI might need to be reclassified to a different
sys_class_name type. By default, CIs are reclassified automatically. If
automatic reclassification is disabled, then the CI is not reclassified and the system generates a
reclassification task for your review.

A CI can be upgraded to a higher class, downgraded to a lower class, or switched to a different
branch in the class hierarchy. For more details about reclassification operations, see Reclassify a CI. You can configure CI reclassification behavior at
a system-wide level or individually per CI.

Enabling and disabling automatic CI reclassification

You can use the glide.class.upgrade.enabled,
glide.class.downgrade.enabled, and
glide.class.switch.enabled properties to configure system-wide behavior
for CI reclassification. These properties are set to true by default,
enabling automatic reclassification. To disable automatic CI reclassification, set the
respective properties to false.

Alternatively, you can control the reclassification behavior for individual CIs in the input
payload of the createOrUpdateCI() API. In the payload, you can set these properties to
true or false to temporarily override the
respective property setting.

classUpgrade

classDowngrade

classSwitch

The following sample JSON payload enables automatic reclassification for the specified CI:

View a reclassification task

When automatic CI reclassification is disabled, reclassification tasks are created
for CIs that could not be automatically reclassified during the identification process.
Review these tasks to locate the CIs and decide if to reclassify them.