RESIDENTS CHOICE Summerfield will actively encourage residents to exercise
personal choice in decisions related to their own lifestyle.
Summerfield will ensure that residents have sufficiently accurate
information on which to base their decisions and will encourage
residents to exercise choice in their own personal care programme. Summerfield will ensure the physical environment in which
residents live, will be spacious, with quality furnishings and fittings,
safe from hazards, and well maintained. Summerfield will monitor each resident to ensure the best
quality lifestyle is achieved within their physical and mental capacities. Summerfield will ensure that any restrictions that are placed
upon residents' rights to exercise choice are fully explained, justified
and reviewed regularly.

DIGNITYSummerfield will ensure that all residents maintain personal
dignity. Summerfield will involve and encourage residents in making
decisions for themselves - particularly where risk is involved. Summerfield will respect confidentiality and safeguard privacy. Summerfield will encourage suggestions and act on the views
of the residents.
Summerfield will respond sensitively and promptly to any complaints
from the resident, relative or carer.
Summerfield will create opportunities for residents to extend
their lives beyond the boundaries of the home.
Summerfield will provide staff support, development and involvement
in decision making.

RESIDENTS
RIGHTS
Summerfield will encourage freedom of expression, choice and
speech, meaning the right to complain, to hold and offer opinions
and to receive and impart information and ideas particularly regarding
personal care and treatment.
Summerfield will respect confidentiality of personal affairs
and space along with private and family life. Summerfield will encourage residents to exercise their individual
rights and will supply appropriate information to enable them to
do so.
Summerfield will ensure that residents are not discriminated
against and that individual rights are safeguarded and that the
home is monitored in its performance in safeguarding resident's
rights.

PRIVACY Summerfield will ensure that some knowledge of residents
previous lifestyles is available to the care team, so as to understand
residents expectations regarding personal privacy. Summerfield will ensure residents can meet people, have conversations,
make or receive telephone calls, correspond and receive visitors
without being overlooked or over heard and without having to account
to anyone for their actions. Summerfield will ensure that where staff assistance is required
to enable residents to dress, bathe, wash or use the toilet, this
will be performed with due regard to the need to safeguard the privacy
of the individual. Summerfield will ensure that residents are able to discuss
personal matters with staff and visitors in private. Summerfield willl ensure that staff safeguard all confidential
information and that the personal affairs of residents are treated
with total discretion and confidentiality.

INDEPENDENCE Summerfield will ensure that within their own capabilities,
residents are encouraged to think and act independently. Summerfield will ensure that insofar as they wish and are
able to do so, residents will be encouraged to participate in making
decisions about their lifestyle. Summerfield will ensure that residents are as independent
as possible within their capabilities. Summerfield will ensure that each resident's condition is
monitored so as to ensure that a reasonable balance is achieved
between Quality of Life and personal risk taking.