Additionally, this region (largest in VA), has been plagued with poor coverage for years now. Proof can be seen at www.cellumap.com and www.rootmetrics.com. Attched is a map of actual user coverage vs. Sprint's claimed coverage as of 1/5/2013. Sprint's map also shows NO towers have been errectewd to date!

I have been a good customer for 3 years with mutiple lines. Obviously I am way too patient. I can get no technically acurate or honest answer from anyone I have contacted at Sprint. Politicians are one bad animal, but Sprint sounds like they have from the best of the "smoke & mirror" group.