Job Type

Job Status

On-call level-1 IT Support needed at client site in Taiwan.
Proper remote trainings would be provided to the Field Engineers by our back-end team of engineers. Knowledge of English and local language will be required.

Nature of Task:
The scope of work is end-user support, with remote assistance provided by our own team and our client’s Level 2 remote team. The tasks might be like fixing a printer, installing Windows on a laptop, etc. For each task, you will usually receive a day’s notice. In very rare cases, the engineer might need to go to the site on the same day we receive it.
Timing:
9 AM to 5 PM (As per client ...