RCA CC9370 Trouble

I have a RCA CC9370 Digital Camcorder and and I get this messege "E04 Unit in safeguard mode remove and reattach battery" I check the user's guide and follow the check and adjustments comments but I still getting the same message, any suggestions

I just worked around this problem.
If you can get the tape out, wack the camera a couple of times on the side where the tape goes. Insert the tape and let it start loading. As it is settling in, press down hard.
The camera is made by JVC and rebranded RCA. I found useful information on other boards referring to JVC cameras, especcially at
http://www.greenspun.com/bboard/q-and-a-fetch-msg.tcl?msg_id=00Apdo
Good luck.
Austin