Your Security Is Important To Us

We know that your privacy is very important to you. When you place orders on our Sites, all of your order information, including your card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our Sites from capturing and viewing your personal information.

To view our complete "Privacy and Security Statement," please click here. It will tell you about the manner in which we collect, use, disclose and otherwise manage the personal information you entrust to us at any of our The Home Depot store locations, through any The Home Depot Call Centers, through The Home Depot websites or through our authorized service providers.

Delivery & Installation

Basic Delivery

All freestanding (does not include built-in cooktops, wall ovens, etc.) electric appliances will be uncrated, set in place, leveled, and connected to an existing proper power source.

Select a delivery date with maximum flexibility. The home delivery agent will call the day before your scheduled date to inform you of your projected four (4) hour delivery window. If you are unavailable during the given four (4) hour window, the agent will work to reschedule your delivery on the next available delivery date.

Delivery agents are not carpenters, plumbers, or electricians. All electrical outlets, water and gas shut-off valves, and cabinetry must be available and compliant at the time of delivery to complete any purchased installation options. (See specific product line checklists below).

Delivery agents will test your appliance for proper operation and inspect for any visible damage. The agent will explain your options if damage is discovered or your unit is not working properly.

If proper electrical outlets, gas shut-off valves, water supply and shut off valves, or venting sources are not available at the time of delivery, a complete installation may not be possible.

Gas product (ranges/dryers) installation, dishwasher installation, and over the range microwave installation is not included in the basic delivery rate.

An adult, 18 years or older, must be present at time of delivery.

Refrigerator Delivery and Installation

A new waterline connection kit must be purchased and available at time of delivery. Existing lines will not be reused.

Existing appliance must be empty.

A 110V grounded 3 prong electrical outlet must be within reach of the power cord.

Icemaker or ice and water dispenser connections: A working shutoff valve must be located within 6 ft. of the refrigerator location. If a shut off valve is not present, your installation will not be completed.

Washer Delivery and Installation

A new set of standard length supply hoses (42" length) is included with your washer. If longer hoses are needed, you must purchase and have them available at the time of delivery. Existing hoses will not be reused.

Existing appliance must be empty with no standing water prior to delivery.

A 110V grounded 3 prong electrical outlet must be within reach of the power cord.

Water valves (hot and cold hookups) should be corrosion free.

Electric Range/Dryer Delivery and Installation

A new electric cord (ranges/dryers) and dryer duct (dryers) must be purchased and available at the time of delivery. Existing connection parts will not be reused.

240 Volt electrical service is required to power units.

Delivery agents can not direct wire electric ranges or dryers. An appropriate outlet must be available at time of delivery. (see approved outlets below)

Gas Range/Dryer Delivery and Installation

A new gas flex connection kit (ranges/dryers) and dryer duct (dryers) must be purchased and available at the time of delivery. Existing connect ion parts will not be reused.

Some state and local codes prohibit delivery hookup.

A natural gas supply line (no L.P. hookups) with shut off valve must be located directly behind the appliance.

A 110V grounded 3 prong electrical outlet must be within reach of the power cord.

Dishwashers

A new dishwasher connection kit must be purchased and available at the time of delivery. Existing connections will not be reused.

The Home Depot Protection Plans

Protect Your Investment - Beyond Your Original Warranty

At The Home Depot, you'll find top-quality appliances that are built to last. But even the best
appliance can succumb to the rigors of everyday use. We offer Home Depot Protection Plans that
provide you peace of mind and convenient service.

Coverage from Day 1! Coverage will begin at the date of purchase so there is only one number to call for service (whether in or out of warranty): 1-800-HOMEDEPOT, 24 hours a day, 7 days a week

3 and 5 year term options

Laundry reimbursement coverage (up to $50 per claim)

Maintenance discount program (25% back on maintenance items purchased at The Home Depot up to $500)