Behavioral Health Technician, non-exempt

LINES OF AUTHORITY: This position is supervised by the Program-relevant
Clinical Site Supervisor and/or Clinical Director. This position does not supervise any
personnel; however, the position requires participation in peer review
activities. The position may function in any of the Clinical Departments
providing services to either children or eligible adults.

POSITION SUMMARY: The BHT may provide multiple services to
clients and families, including, but not limited to Child and Family Team/Adult
and Family Team development and facilitation, Case Management, Life Skills
Training, Family Support, Health Education and Counseling. This may include
provision of supportive services to medication-only clients. This position will be expected to maintain an
acceptable level of productivity as measured by billable hours/service value. If counseling services are to be provided,
they must be done under the direct clinical oversight of a Behavioral Health
Professional.

PRINCIPAL
DUTIES/RESPONSIBILITIES:

Engages with the client, family and other involved parties through face-to-face and phone interactions and works with the client and family to build trust, encourage hope, and ensure ongoing engagement in behavioral health services.

Assist the client and family in development of Adult Treatment or Child and Family Team and works positively as a member of the treatment team. When necessary, coordinates care as evidenced by case notes, Behavioral Health Service Plan Review of Progress (BHSP-ROP) and the distribution of information. May provide direct services to a client or family several hours a week.

Completes additional and ongoing assessments as needed to assess needs/monitor progress of the client and family as evidenced by record review, supervision and observation.

Assists the client/family in creating and utilizing safety/crisis plans as evidenced by the written safety/crisis plan in the record. Triage and stabilize emergency situations with clients and families as evidenced by completion and review of Crisis Triage forms in the clinical record.

Participates in the development and monitoring of Behavioral Health Service Plans (BHSP's), as evidenced by the service plan and service plan updates.

Assists client/families in finding necessary resources other than covered services to meet basic needs, as evidenced by review of the record, coordination of care, release of information and case notes.

Communicates and coordinates client care with family members, behavioral and medical health providers and community resources evidenced by documentation, release of information and reports to state agencies.

Performs the functions of a Dedicated Case Manager (DCM) when assigned identified high needs children and maintains a caseload of no more than 25 children, developing a highly integrated wrap-around plan with the child and family team. The DCM works at linking and referring families to services, preventing out of home placement and advocating for child and family in the education setting, as evidenced by clinical record review and CFT observation.

Manages caseload and completes required documentation in compliance with agency standards as evidenced by record reviews/audits, supervision, and review of internal reports.

Provides case management and other Covered Behavioral Health services, in accordance with the BHSP, meeting the agency's direct service productivity standard of 1248 direct service hours annually as evidenced by clinical record review and productivity reports.

Provides customer service to internal and external stakeholders.

Participates in the Performance Improvement processes in the Clinic.

This employee must work well under pressure meeting multiple and sometimes multiples and sometimes conflicting deadlines. The employee shall at all times demonstrate cooperative behavior with colleagues and supervisors.

Performs other duties as assigned.

Able to effectively de-escalate clients using techniques as trained and outlined in approved crisis intervention models.

PRIMARY CONTACTS:

Frequent interaction with clients and
their family /support.

Interfaces with peers, clinical team
members and supervisors, and internal /external customers and stakeholders.

Collaborates with community
resources/referral agencies.

POSITION
REQUISITES:

Qualifications and
Experience

Required:

A Bachelor's Degree in Behavioral Health
Field OR

An Associate's degree with at least two
years of full-time work experience providing behavioral health services OR

A High School Diploma or GED with

18 credit hours of post-high school
education in a field related to behavioral health complete no more than four
years before the date of hire and two years of work experience providing
behavioral health services

Four years of full time work experience providing
behavioral health services

Valid AZ driver's license and proof of
insurance

Arizona fingerprint clearance or ability
to obtain

21 yrs. of age or older

Certified in CPR and First Aid

Preferred:

Experience working with clients with
complex emotional needs

Knowledge of community resources
available, including benefits and entitlement process, as well as an
understanding of managed care.

Understanding of client/family-centered
care model

Skills/Abilities:

Required:

Basic skills: strong written and verbal
communication skills.

Strong interpersonal skills, including
the ability to facilitate a team or group.

Persons
conducting assessments and/or providing treatment to special populations are
able, through training and experience as well as through agency-specific
observation or testing of performance to demonstrate competency in the
following areas:

CHEMICAL DEPENDENCY

Staff responsible for providing services to
chemically dependent members have appropriate training, education, and
experience, and demonstrate competency.

Staff must be able to gather and assess information
about:

The relationship of each member's
physical status to the dependence.

The nature of the emotional compulsion
to use alcohol and/or other drugs.

The intensity of the member's
preoccupation with using alcohol/and/or other drugs.

Staff must also demonstrate competency
in their ability to:

Interpret information about a member's
use of alcohol and/or other drugs.

Develop a written summary and/or
treatment plan based on member's problems and needs;

Provide appropriate services.

CHILDREN
AND ADOLESCENTS

Staff responsible for
providing services to child and adolescent members have appropriate training,
education, and experience, and demonstrate competency.

Staff demonstrated knowledge of growth
and development of children and adolescents.

Staff demonstrates their ability to
develop treatment plans and services based on member's problem and needs.

Staff demonstrates knowledge and skill
in working with family systems.

Mohave Mental Health Clinic, Inc., will provide
reasonable accommodation for individuals with disabilities, unless it would
cause undue hardship. We define
reasonable accommodation as any change in the work environment or in the way a
job is performed that enables a person with a disability to enjoy equal
employment opportunities. We will make a
good faith effort to list any special requirements in our job descriptions.

For the best user experience please use one of the following supported browsers: IE10+, FireFox, Chrome, or Safari.