TransferWise financial regulation

The TransferWise debit Mastercard® is issued by TransferWise Ltd under license by Mastercard International Inc. Mastercard is a registered trademark, and the circles design on the card is a trademark of Mastercard International Incorporated.

FAQs

It's free to get your international bank details and free to receive money using those bank details.

There's a cheap, transparent fee to convert between currencies - either in your account or if you spend on your TransferWise debit Mastercard® in a currency you don't have in your account.

When you convert money in your account it's always with the real exchange rate, and you always see our low, transparent fee up front so there's never any surprises. And if you spend on your debit Mastercard in a currency you don't have, it autoconverts the balance with the lowest fee, so you never have to worry.

We charge a fee to convert money between currencies in your account. It varies from currency to currency. We recently changed the way we work out those fees. The easiest way to understand your conversion fees is to visit our price checker.

You'll always see these fees upfront in your account, so there are no nasty surprises. And you're guaranteed the mid-market exchange rate — like the one you see on Google.

This means we're required by law to keep your money safe by storing it in a low-risk financial institution - in Europe this is in our UK account with Barclays, in the US this is in our US account with Wells Fargo.

These accounts are reserved for customer money, this means your money is kept in a separate account from the money we use to run the business.

In the unlikely event TransferWise ceased to exist, your money would be paid back from this account, ie from Barclays or Wells Fargo, however it is not covered by the Financial Services Compensation Scheme (FSCS) and therefore is deposited at your own risk. You also cannot earn interest on the money in your TransferWise account.

Millions of customers trust TransferWise with their money. We move over £1 billion every month, and we take the safety and security of your money seriously.

The TransferWise debit Mastercard is issued by TransferWise Ltd under license by Mastercard International Inc. Mastercard is a registered trademark, and the circles design on the card is a trademark of Mastercard International Incorporated. TransferWise is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011, Firm Reference 900507, for the issuing of electronic money.