This was disclosed by Roxas City mayor Angel Alan Celino during a Peace and Order Council meeting July 11 as he stressed that the center will be equipped with a three to four digit hotline number that is accessible to the public to facilitate faster response time for authorities like policemen, firemen and volunteer groups to respond during emergency situations.

“It will also accommodate complaints against the administration,” he noted, adding that he will read all the complaints everyday for reference and proper action of the local government unit and other concerned national government agencies

The chief city executive has coordinated with Roxas City Council Committee on Police, Fire and Peace and Order chairperson lawyer Powell Del Rosario regarding the assignment of personnel to man the center in accepting telephone as well as radio communication calls and in assisting walk-in clients.

The center, located at the ground floor near the stairway of the City Hall, will closely work with the Roxas City Disaster Risk Reduction and Management Office which boasts of its newly organized volunteers dubbed Roxas City Emergency Response Team (RCERT).

Celino also said that the center will make use of the members of the city’s tricycle operators and drivers association as informants and network of information aside from the Traffic Management Unit and the law enforcement auxiliary group Bantay Bayan, among others.

The initiative, generally aimed to improve government services delivery, will be patterned on the 911 emergency response system of Davao City and other cities in the country. (JCM/AAL/PIA6 Capiz)