Rental Flow & Information

1. Booking your equipment

● The easiest way is to book your equipment online with our website: add items to your cart and select the dates you want to book them. Once you have checked out, our rental technicians will get back to you regarding your reservation.● You can also book your equipment by phone or by email. Please inform us of your company name, name, equipment name, number of units, date of use, and contact information.📞+81(0)3-5774-6530rental@equip.tokyoBusiness Hours Monday-Saturday 9:30-18:30. Closed on Sundays, public holidays, and New Year holidays.● After listing the equipment with you, we will send you a quote by email. After receiving the quote, please confirm your booking.

2. Equipment rental

● Pick-up is 14:00-18:30 on business days, the day before rental.● For your first rental, you will be asked to bring:- Driver's license or passport (ID will be copied)- First payment in cash● When picking-up the equipment before use, be sure to check it by yourself (for malfunctions or missing accessories). After checking the equipment, you will be asked to sign a rental contract.● Payment method: cash, bank transfer

3. Equipment return

● Return is 9:30-12:00 on business days, the day after rental.● If the equipment is returned late, an extension fee will be charged.Notes● Please take care of the equipment you rent.● Please contact us immediatly if an accident occurs during rental (theft, loss, damage, malfunction, missing parts, etc.) .● After the equipment is returned, our staff willl proceed to a technical check and will contact you within the next business day if a problen apprears (damage, missing part, etc.).

​4. Delivery service

From Monday to Friday (no delivery on Saturday)Free delivery inside Minato-ku for rentals from ¥15,000Outside Minato-ku, each trip will be charged ¥10,000​Please contact us if you have further questions.📞+81(0)3-5774-6530rental@equip.tokyoMonday to Saturday, 9:30-18:30