FNS30415 Certificate III in Mercantile Agents

Add this qualification to your resume to support your current or future employment in private investigations.

Are you considering a change of career that may take you into private investigation? If so, then the CLET FNS30415 Certificate III in Mercantile Agents is a perfect complement to that ambition. Adding to your existing portfolio, having your skills in subject location and process serving recognised will add greatly to your licensing potential and employment competitiveness.

Apply for RPL today and the CLET RPL Team will help you make sure you have everything you need to be the best private investigator. CLET closely monitors all licensing requirements in this area, to make sure you always have what is required.

Remember: this licensing requirement is not met by CLET qualifications in Victoria or Western Australia.

Course (qualification) Code Explained

the next two numbers identify the qualification’s position in the sequence of qualifications at that level

the last two numbers identify the year in which the qualification was endorsed

CLET RPL Entry Requirements

Entry into this qualification is via Recognition of Prior Learning (RPL) ONLY and applications are restricted to people who who can evidence their knowledge, skills and experience against the criteria for this qualification.

This qualification is not available via study and no GAP training for partial RPL is offered.

Units Recognised Explained

The number recorded here indicates the amount of units of competency you will be assessed against during the Recognition of Prior Learning (RPL) review and assessment phases.

A unit of competency provides the content, knowledge and skills you will be asked to provide evidence against to show you have achieved the required level from your workplace training and experience.

See the course structure accordion below for a full list.

FEES for RPL

The RPL application and assessment process is conducted 'free of charge' and there is no obligation to proceed to the award if you are successful.

The dollar amount recorded here is the full RPL fee for this qualification and is only payable if you wish to proceed to the award.

Fees will be adjusted accordingly for a Statement of Attainment, depending on how many units are awarded.

Delivery Mode

Delivery mode indicates how you will be provided your study resources. You may see one or more of the following:

Face to Face - The majority of course delivery and assessment is conducted in the classroom and practical activities. This may be supported by online resources and assessment.

RPL only – if this is recorded, no study option is available, assessment is via RPL ONLY and has restricted entry, please refer to entry requirements.

Workplace learning – resources available online but assessments conducted as part of workplace performance (note: if not all assessments are conducted in the workplace, then distance will also be recorded)

Work Outcome

The work outcome/s recorded in this section are advisory only.

These are possible outcomes you may wish to investigate before, during or after you successfully complete this course, either via study or assessment for RPL.

These possible outcomes are either suggested by the training product, licencing body and/or from our student feedback on employment following them being awarded with this qualification.

Of course, like any employment and selection process it can be competitive and may require other knowledge, skills and experience on top of your qualification.

However, it is our experience that if you study the area you wish to seek employment in, and/or can successfully present a qualification in that area during the selection process, together with answering interview questions relevant to the position, you will present as a more confident and competitive applicant.

See the Work Outcome accordion further down this course page for more suggested positions.

RPL Assessment

To participate in the RPL Assessment process you will be required to complete an RPL application and then provide enough evidence against the criteria relevant to the qualifications best suited to your knowledge, skills and workplace experience. A full list of relevant evidence is provided directly after submitting the application form.

How does the process work?

Complete the online RPL application form and submit.

Upload, email or post your evidence to support your application.

Receive an initial RPL review explaining your eligibility.

Advise CLET to proceed to full RPL assessment.

Participate in RPL competency conversations, if needed.

Willingness to provide further evidence, if needed.

If RPL is successful, depending on the outcome of your assessment, advise CLET if you wish to proceed to full award or Statement of Attainment.

Assessment Due Dates Explained

Nearly all of our courses are flexible and have no assessment due dates to allow for the busy student. This reduces the pressure and provides for a more enjoyable learning experience. See the following for an explanation.

NO. - this means there are no assessment due dates and you may submit your assessments at your own pace. The only restriction is all assessments must be completed and submitted within the maximum course completion time.

YES. - This means that your course is a structured program and will have scheduled assessment due dates.

VET STUDENT LOAN Explained

VET STUDENT LOAN (formerly VET FEE HELP as of 1 January 2017) is a government funded program that allows students enrolled into government selected Diploma courses and above a 'study now' and 'pay later' via their tax system, once they earn a certain amount.

CLET does not offer VET STUDENT LOANS as we continue to offer lower fees than other colleges and TAFE'S, as this government loan facility is renowned for increasing course fees and leaving students in debt.

INSTEAD, for most courses we offer interest free affordable payment plans, that can be adjusted to suit your personal budget. Check the payment plan accordion further down this course page for a suggested payment schedule.

Maximum Course Completion Time Explained

Our courses are flexible and may be studied at your pace.

To determine the maximum completion time for this course, we first take into account the nominal hours allocated, then the Australian Qualifications Framework volume of learning indicators.

We then add on one full year to allow busy students more time to complete, if needed.

If you cannot complete your course in this time, we will discuss all available options with you. However, you may study this a lot faster if you wish.

Study Options

Candidates are assessed against the criteria and a decision is made to award either FULL RPL and receive the full qualification, partial RPL and receive a Statement of Attainment for units achieved or NO RPL.

Qualification Awarded Explained

The qualification level for this course is recorded here. This is part of the Australian Qualifications Framework (AQF), a national policy for regulated qualifications in Australian education and training.

Nationally Recognised Training Explained

Nationally recognised training is defined as: Any program of training leading to vocational qualifications and credentials that are recognised across Australia.

These include: industry training package qualifications and units of competency as listed on www.training.gov.au and courses that have been accredited by a VET Regulator.

Only Registered Training Organisation's (RTOs), such as CLET RTO #31254 are able to offer vocational education and training (VET) courses to students. CLET as an RTO must meet strict regulatory standards and our Nationally Recognised Courses that appear on our scope of registration can be identified when we display the following symbol, for example:

Payment Plans Explained

We offer our students the opportunity to pay their course fees via easy and affordable monthly payment plan options, automatically deducted on the 10th of each month from your nominated credit card you use during the enrolment process to pay the course deposit. See the Fees and Payment Plan accordion for information below.

Alternative payment amounts and schedules are also easily arranged by contacting our accounts staff on 1300 760 605 or contact us prior to enrolment.

Attendance Explained

Attendance indicates if you will study completely online or be required to attend a classroom or third party locations as part of your course.

NO. - If there is a 'No' recorded here and you will access all course resources and all study is conducted online. However, this may include attending external websites and possible phone research if needed.

For RPL candidates, if 'No' is recorded here, no attendance is required.

Classroom. - This means you will attend a classroom on allocated dates, where you will receive face to face instruction from a trainer. This may or may not include face to face assessment activities.

Third Party. - This means you may be required to contact and/or attend a location not operated by the college, however it provides specialist resources required for you to successfully complete your course.

If more than one of these options are listed on this table, you will be required to participate in a combination of these activities.

Application Open

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Student Support Explained

The student support offered to our students is comprehensive and can be accessed in many different ways.

Using our custom designed online Student Hub inside our Online Study Cloud you may send messages and requests to a variety of college staff 24/7. The support offered includes:

Start Date Explained

This course page displays a timetable about half way down where you can easily see the list of upcoming start dates.

When you click on the green 'Enrol Now button', you will be provided with the option to select which date you wish to commence your course and your preferred payment option.

GAP Training

This qualification is offered via Recognition of Prior Learning (RPL).

Candidates who receive FULL RPL will be awarded with the FULL qualification where no gap training is required.

If partial RPL is achieved, you will be awarded with a Statement of Attainment recording the units award.

If you see a YES recorded in this field, then gap training is available that will allow you to study the remaining units, where you can then achieve the full qualification.

If it is recorded as: No - available via RPL Only, there is no gap training available and a Statement of attainment is issued for units awarded.

However, you may present the CLET Statement of Attainment to another RTO that offers study options in the area. They are bound to accept the units awarded as long as they are equivalent, so you should only be required to study the remaining units to receive the full qualification.

This unit describes the skills and knowledge required to maintain daily financial records such as reconciling debtors’ and creditors’ systems, preparing and maintaining a general ledger and trial balance and includes activities associated with monitoring cash control for accounting purposes.

It applies to individuals who are skilled operators and apply a broad range of competencies in various work contexts and may exercise discretion and judgement using appropriate theoretical knowledge of financial records.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

This unit describes skills and knowledge required to record general journal adjustment entries and to prepare end of period financial reports.

It applies to individuals employed in a range of work environments who are responsible for preparing financial reports. They may be individuals providing administrative support within an enterprise, or they might have responsibility for these tasks in relation to their own workgroup or role.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

This unit describes the skills and knowledge required to select and use computer software and organise electronic information and data.

It applies to individuals who apply a limited range of practical skills with a fundamental knowledge of equipment use and the organisation of data in a defined context, under direct supervision or with limited individual responsibility.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

This unit describes the skills and knowledge required to correctly interpret and apply industry and organisational procedures, guidelines, policies, ethical standards and sustainability requirements to day-to-day work in the financial services industry.

It applies to individuals with the fundamental skills required to work in the financial services industry and underpins other units used in all sectors of the industry.

Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.

This unit describes the skills and knowledge required to research and analyse information to determine the debtor and debt settlement status of individuals or parties such as companies or associations, negotiate with debtors and collect debt.

It applies to individuals who perform debt collection functions within organisations of any size or location.

Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.

This unit describes the skills and knowledge required to investigate and analyse client requirements for preparing legal documentation and serving legal processes.

It applies to individuals who are required to serve legal process as part of their role as a mercantile agent within financial services organisations of any size or location.

Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.

This unit describes the skills and knowledge required to investigate and locate subjects, determine appropriate means of approach and write relevant reports on the outcomes.

It applies to individuals who use specialised knowledge and follow organisational procedures to complete tasks.

Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.

This unit describes the skills and knowledge required to work in a manner that is healthy and safe in relation to self and others and to respond to emergency incidents. It covers following work health and safety (WHS) and emergency procedures and instructions, implementing WHS requirements and participating in WHS consultative processes.

It applies to individuals who require a basic knowledge of WHS to carry out work in a defined context under direct supervision or with some individual responsibility, in a range of industry and workplace contexts.

NOTE: The terms 'occupational health and safety' (OHS) and 'work health and safety' (WHS) are equivalent and generally either can be used in the workplace. In jurisdictions where the Model WHS Act has not been implemented RTOs are advised to contextualise the unit of competency by referring to the existing State/Territory OHS legislative requirements.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

This unit describes the skills and knowledge required to liaise with clients (creditors), the client's debtors and third parties, and apply legal requirements and ethical principles in repossessing property.

It applies to individuals who are required to repossess property as part of their role as a mercantile agent within financial services organisations of any size or location.

Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.

This unit describes the skills and knowledge required to develop, compile and document recommendations from debt collection cases.

It applies to individuals who are required to develop and document case recommendations as part of their role as a mercantile agent in debt management and collection.

Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.

This unit describes skills and knowledge required to establish contact and rapport with debtors and successfully collect debts using a relevant legal recovery process.

It applies to individuals who use specialised knowledge of legal requirements and follow organisational procedures to complete tasks.

Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.

RPL is a great way for experienced personnel to receive Nationally Recognised Qualification/s that are assessed to match to their knowledge and skills in recognition of years of service. The award is a formal testament, appreciating the value of these attained knowledge and skills that can then be easily recognised by both the private and public sectors for a smoother transition into new employment.

Initial RPL Review: NO FEE (Free of charge) - This is conducted when RPL Application and evidence received.

PROCEED TO AWARD: $995 - This fee is only due after initial review is completed, candidate then requests a full RPL assessment is conducted and decides to proceed to be awarded with the qualification. If candidate does not proceed to award, no fee is payable.

STATEMENT OF ATTAINMENT - FEE adjusted accordingly. This occurs when initial review is conducted, candidate then requests a full RPL assessment and is awarded PARTIAL RPL for selected units.

Recognition of Prior Learning (RPL) is available on all CLET qualifications. If you have completed formal or informal training and have knowledge, skills and employment experience in this area, you may apply for RPL.

You will be asked to provide evidence to support your application and the CLET RPL team will assist you through the RPL assessment process. Apply for RPL below to commence the process.

Apply for RPL (Recognition for Prior Learning)

After reading the information provided on this qualification page, if you then decide to apply to have your knowledge and skills recognised towards this and/or other qualifications, you may click on the RPL Assessment button and complete to commence the process.

RPL PROCESS EXPLAINED

After reading the information provided on this qualification page, if you then decide to apply to have your knowledge and skills recognised towards this and/or other qualifications, you may click on the RPL Assessment button and complete to commence the process.

Click on the following headings to learn more about the CLET recognition of prior learning (RPL) process.

Who is eligible to apply for RPL?

CLET specialises in providing recognition of prior learning (RPL) to people who are current or former police, military, emergency services, nursing and all other government at all levels. WHY? Because that is where our workplace knowledge, experience and education is focused and current.

RPL assessment is obligation free

The RPL assessment process is 'free of charge' and 'obligation free'. You only pay the RPL fee if you wish to be awarded with your qualification/s and receive the certificate/s after the assessment process is complete and you are advised of the result. We do this in recognition of the impeccable work you have done for our community.

When RPL form is submitted

After you complete the RPL Assessment form, evidence to support your knowledge and skills is required. When this is received, CLET staff will commence the initial review of your experience against the criteria of one or more qualifications. On the application form you may elect the qualification/s you wish to be assessed against or ask for a general assessment.

The more evidence you provide that is relevant against the qualification/s criteria you wish to be assessed against, the easier it is for CLET staff to be confident you possess the knowledge and skills required.

If required, a competency conversation may be conducted over the phone

RPL step by step process

The following list provides you with a step by step explanation of the RPL process.

click on the RPL Assessment button

complete all requested fields and submit

read the next page that appears

upload your evidence on this SECURE page (Scanned copies in a .zip file) or email.

receive email and SMS confirmation

CLET staff process. Evidence secured, returned or destroyed immediately after the assessment is conducted)

receive result of initial review via email within 14 days or longer depending on amount of applications being processed

you advise which qualification/s you would like to be formally assessment against

formal assessment is conducted within a further 14 days and you are advised of outcome

if successful, request certificate/s, payment is now due

receive your qualification/s via registered post

Evidence required

What evidence can be provided to support your application?

current Resume or CV

police officers - service history (important)

relevant job descriptions

letters of reference or commendation

in service courses

qualification transcripts

PMKeys Service record

course reports

performance appraisal reports

references

personal self-assessment letter explaining your experience

other information

phone conversations to confirm knowledge and skills may be conducted

CLET assessor experience

CLET assessors have a combined experience of over 50 years working in and with police, military, corrections, education, government at all levels, emergency services and the health sector. We have a combined collection of university degrees in:

law

criminology

education

psychology

business

arts with philosophy and psychology

plus Master Degrees in:

criminology

business administration (MBA)

policing, security and terrorism

emergency management

public health

To compliment these higher qualifications our assessors have more than 40 Vocational qualifications in: