We are monitoring the daily updates and following the regulations set forth by the World Health Organization, the Canadian Government, the British Columbia Ministry of Health, the British Columbia Centre for Disease Control, in addition to policies developed and implemented by our senior leadership team

We are communicating any and all updates multiple times throughout each day with our entire team

Our entire team is required to frequently wash their hands for 20 seconds and instructions on effective hand washing have been placed in all staff areas, as well as public areas

We are working with our team to ensure all proper hygiene practices are used (face/hand/coughing hygiene)

We are maintaining social distancing to the best of our ability

We have created an additional and thorough cleaning schedule of all common areas, on top of our regular cleaning to ensure all door handles, doors and high traffic areas are disinfected

We use disinfecting cleaner in all of our routine cleaning and every room is thoroughly disinfected each day

Any team member exhibiting symptoms and/or has a fever is asked to go home or stay at home

What We Expect of Our Guests | Spring 2020

We've identified a list of Personal Responsibilities of Guests and Travellers to The Parkside Hotel & Spa*This list will be updated as current healthy and safety policies change in response to global health emergencies*

Upon Arrival To Canada

If you feel sick during your flight to Canada or upon arrival, inform the flight attendant or a Canadian border services officer

If you do not have symptoms but believe you were exposed to someone who was sick with COVID-19, report this information to a Canada border services agent on arrival in Canada. This is required under the Quarantine Act. The Canada border services agent will provide instructions for you to follow

Read all messaging on arrivals screens at international airports to help guide you on how to inform a border services officer if you are experiencing flu-like symptoms