He bought the ticket at Gas N Go on Holland Road in Suffolk, where he scratched it in the store. Upon realizing that he had a grand prize ticket in his hands, he showed it to the clerk for confirmation. The clerk checked the ticket and hugged Halterman, who exclaimed "Lord have mercy," and broke into tears.

•Monique Jordan: I love how people win a ton of money and have to have their face and full name plastered for everyone to know.

•Mike Johnson: That picture just got you so many friends you never wanted.

The Hampton VA Medical Center has worked to aggressively train its appointment schedulers after an internal audit showed only 50 percent of those surveyed knew the correct way to enter key information into the system.

Michael Dunfee, the center's director, said that was the most concerning statistic in a Department of Veterans Affairs audit commissioned earlier this year.

•Velva Lang Goodman: My husband would call for an appointment and it was sometimes 3 months out. He finally started going to my primary through BCBS. Appointments/health care is now much more consistent. Vets shouldn't be treated this way!

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