Enter your email address (Note: this must be your NetID@queensu.ca email address, not the alias your.name@queensu.ca

Enter your NetID password

Click the OK button

Note: if you do not get the prompt to enter your Queen's email and password, please right click on the Eduroam connection and select Forget network. The next time you try and connect it should prompt you for your credentials.

You may receive a message asking if it is ok to continue connecting.

Click Connect

The Networks screen should be displayed

Eduroam is now connected

If credentials have been "saved" and your computer automatically logs in without prompting your to entering your NetID and Password you may have to "forget" your credentials before you can log in successfully. For example, if you change your password.

Open Networks

right mouse click on the network you are trying to log on to

From the flyout menu select Forget this network

Disconnect / Log out

Don't forget to log out of the network when you have finished using it.