I have an issue with my box ever since I bought it. When I first powered it on for the first time it demanded to be updated so I connected to a wifi and select update but it never finished and i could not reach the home screen so I had to manually download the update file from the the official website of vidon and update the box via usb drive.

After the issue that i am experiencing is that when you power on the device and press the remote control the box doesnt respond and you have to switch it off removing power and then power it on and then the remote might work. It does not always happen like this sometimes it might work okay sometimes it might stuck.