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Agility is increasingly being used in the public sector as its adaptive approach through short-cycled development could allow public services to keep up with developments in technology and the complex problems contemporary societies face. There are, however, some dilemmas at play when it comes to agility and the public sector’s transparency and...

Hallmark Cards has a long tradition as a global brand and has designed and sold a countless amount of greeting cards. However Hallmark is also under pressure, because the greeting card industry is declining and the younger target group is using more and more social media to send quick messages and to congratulate each other. Therefore, Hallmark...

With Multidisciplinary Design Analysis and Optimization (MDAO) a fully automated aircraft design analysis is set up and optimization algorithms are used to obtain better designs by balancing the synergy between components. In the EU project AGILE, a new methodology and framework were developed to make the MDAO approach more accessible to...

Gerrard Street is a company that designs and produces a modular set of headphones called BIRD. The BIRD is not for sell, but is part of a subscription to consumers. If something breaks the user can request a new part for repair as part of the service. In the near future Gerrard Street is going to launch a new Bluetooth, Wired and Noise...

Agile software development is a popular approach for developing software. Another important topic of research in software engineering is code quality. Unfortunately, a minimal amount of extensive research has been done on how these two influence each other. The goal of this study is therefore to explore the connection between these two using a...

Agile methods seem to be the answer for today’s turbulent industries, and with it roots in software development, coincides neatly with the increasingly digital world we live in. ABN AMRO also decided to implement a large scale agile framework tailored to their company. Agile methodologies are known to work well at small scale and in an IT...

Agile management has revealed itself as a management approach that copes with an unclear product scope and fast-changing circumstances. This approach has gained popularity by projects in fast changing environments, such as the information technology (IT) industry. Nevertheless, many companies that adopted agile methods are still structured...

Agile approaches can present processes in which involving end-users and handling user feedback can become a complex task. Companies do not want end-users to give their valuable time and feedback if at the end it is going to end up as another item in the endless to-do list of the development project.

ING wants to offer their customers the best experience possible. To achieve this goal, ING’s Customer Journey Experts (CJEs) constantly map and analyze the way customers use ING services in a Customer Journey Map. These maps however, are hard to share and collaborate on. ING needs an online tool in which they can, together with multiple people,...

In today’s volatile and disruptive business landscape, organizations experience intensified competition and an increased need to be more adaptive and dynamic in responding to change. In order to become more resilient, organizations need to shift from an efficiency focus to a learning focus. If everyone in an organization or ecosystem learns...

Multidisciplinary Design Analysis and Optimization (MDAO) promises major advances in aircraft design. However, judging from todays aircraft, MDAO is clearly not fully embraced by the industry yet. This is due to technical difficulties (coupling incompatible tools) and non-technical barriers (intellectual property).

Agile software development has interested researchers for the last decade. Agile software development teams develop iteration sessions that often last weeks. During development, teams work on technical code and its content. Intuitively, more effort is required to implement new features in poorly constructed code with low quality. This study...

Information Technology [IT] is increasingly being integrated into the modern society. Novel IT solutions are Cloud based. Cloud solutions from Microsoft Azure and Amazon AWS are examples of services which offer the benefits of cloud computing. For IT providers, leveraging novel IT artefacts may require the development of a new service model. IT...

By 2027 75% of today’s Fortune 500 companies will be gone. Randomly pursuing different ideas and hoping that at least one of them can turn into something innovative is not enough anymore. We need to design organizations that can continuously create human-centered innovation. The construct of design-led ambidexterity (DLA) can support us in doing...

Multidisciplinary Design Optimization (MDO) frameworks, capable of performing overall aircraft design studies become too complex to be comprehended by a single team of experts. Therefore, there is an increasing need to develop distributed analysis frameworks in which both tools and experts are integrated in a single network. This poses great...

In today’s world agile software development has been embraced more and more in software service industry. Though the agile practices have gained widespread popularity in the recent years, there are quite a number of concerns in scaling the agile practices from team level to the entire enterprise. Few frameworks such as Scaled Agile Framework ...

The FinancialServices(FS) industry of advisory is inter- ested in the agile methodology and its practices. There are two reasons for this interest: first of all their clients, banks, are interested in these methods for their process management. Second, in order to keep up with the competition they need be up to date with new methods and...

How do Small and Medium Sized Enterprises, familiar and unfamiliar with Business Model Tooling, and different lifecycle stages, use Business Model Stress Testing in order to be more agile in responding market dynamics? In the continuously changing world, where Dynamic Markets demand Agile organisations that can cope with Disrupting Innovations,...