Return Policy

You may return new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply email orders@totdotshop.com and put in the subject line Return Item(s). Include the order number in the body of the e-mail. Ship via USPS to: totDOT, LLC Attn: Returns, PO Box 126, Terra Ceia, FL 34250 We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.

Exchange Policy

If your totDOT was a gift and you prefer a different style — we will provide you a special code so you only have to pay the cost of shipping new style upon receipt of the exchanged product. If you need to exchange an item, simply email orders@totdotshop.com, and put in the subject line Exchange Item(s). Include the order number in the body of the e-mail. We’ll notify you via e-mail of your special code to pay for shipping once we’ve received and processed the returned item.

Shipping

At this time, we are only shipping to valid mailing addresses within the United States.

Our preferred method of shipping is via USPS Priority mail with a delivery confirmation number for tracking purposes. Once your item has shipped, you will get an update with your delivery confirmation number via email. You can expect your package in approximately 7-10 business days.

Should you have any shipping questions or would like to inquire about other shipping methods (including international), please don’t hesitate to email us at info@totDOTshop.com.

Pricing

We reserve the right to adjust the pricing of our items at anytime, without any notice.

Privacy

totDOT is committed to respecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. We do not sell any information to third parties. The only information shared is related to your processing order.

In addition, when you place an order with totDOT your personal information and credit card information are safe. From time to time we may send you an email updating you of our current happenings. If you do not wish to receive these emails, let us know and we’ll remove you from our list.

Copyright and Trademark

Except for material in the public domain under United States copyright law, all material contained on the Web site (including all software, HTML code, Java applets, Active X controls and other code) is protected by United States and foreign copyright & Trademark laws. Except as otherwise expressly provided in these terms and conditions, you may not copy, distribute, transmit, display, perform, reproduce, publish, license, modify, rewrite, create derivative works from, transfer, or sell any material contained on the Web site without the prior consent of the copyright owner.

None of the material contained on totdotshop.com or tot-dot.com may be reverse-engineered, disassembled, decompiled, transcribed, stored in a retrieval system, translated into any language or computer language, retransmitted in any form or by any means (electronic, mechanical, photo reproduction, recordation or otherwise), resold or redistributed without the prior written consent of totDOT LLC. Violation of this provision may result in severe civil and criminal penalties.

Exclusion of Liability

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Indemnification

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).