Author: KarliThank you! If you have a customer survey about your eyeglasses and service, please send it to me to complete. I just want to express how an order that seemed to go wrong was taken care of with more than exceptional customer service. You exceeded my expectations with great follow up and I feel that www.eyeglassesusa.net takes pride in their service and has a great appreciation for their customers. I will absolutely recommend www.eyeglasses.net and visit your eyeglasses store before shopping at any other glasses store. Actually I already sent an inquiry regarding your prescription glasses. Thanks again, Alisa