TREEhouse

About TREEhouse

The TREEhouse (Total Recovery Enriching Experience) is Telecare's Orange County Crisis Residential Program. It is a safe environment for individuals who are experiencing a mental health crisis and need additional support to avoid hospitalization, stabilize symptoms and return to their previous level of functioning.

The program provides voluntary, short-term services, typically lasting 7 to 14 days. The program also provides dual diagnosis services for people who are experiencing a mental health crisis and also have substance abuse issues. The program employs peer counselors as well as licensed professionals and provides services in a culturally sensitive manner.

About the program

Helps people cope with crisis while avoiding unecessary psychiatric hospitalization

Assists people to gain skills to manage their conditions and crises more effectively

Engages with follow-up care and community supports recovery model

Just the Basics

Population Served: Adult residents of Orange CountyFunded by: Our program operates under contract with the County of Orange Health Care Agency and is a Mental Health Services Act (MHSA) funded program.

Recovery Model

Telecare has created a recovery-centered experience for people served. Programs and staff strive to create an environment where a person can choose to recover. By connecting to each individual's core self and trusting it to guide the way, it is possible to awaken the desire to embark on the recovery journey.

Staffing

Multidisciplinary team of clinicians, psychiatry, nursing and residential care staff.

Services and Supports

Services include, but are not limited to:

Crisis intervention, including emotional support and de-escalation of crisis situations

Alternative to inpatient hospitalization

Development of service/recovery plan

Brief individual and group rehabilitation treatment, and family counseling as needed

Temporary respite from a living situation that was contributing to the crisis

Assistance with self-administration of medications

Discharge planning: Intensive planning and implementation of integrated aftercare services in the community, including linkage to natural supports

Linkage and referral to services including assistance with obtaining entitlements, community housing, community treatment resources, and referral to appropriate medical services

Office Hours

Monday - Sunday: 24 hours a day

Referral Process

Coordinated by the Orange County Health Care Agency through the Centralized Assessment Team.

Admission Criteria

Must be a resident of Orange County

Must be ages 18-59

Must be diagnosed with a mental illness and experiencing a mental health crisis, may also have a co-occuring substance use disorder

Walk-in clients and self-referrals are not accepted at the crisis residential program

Contacting A Family Member

Family members can contact individuals at the TREEhouse by calling the main number at 714-289-3936.

Per the Health Insurance Portability and Accountability Act (HIPAA) guidelines, staff members cannot release any client information without a signed authorization.

Family members are also welcome to contact the program director.

About Telecare

Telecare is a family- and employee-owned company that has been treating individuals with serious mental illness since 1965. We specialize in innovative, outcomes-driven services for high-risk individuals with complex needs. Our programs are recovery-focused and clinically effective and are designed in partnership with local, county, state and other behavioral health organizations.