Course description

Many employers and employees overemphasize flattery and promise impossible results to their customers. This exaggeration may lead to crippling conflicts down the line and is not the best attitude towards CRM.

Background:

The recommended approach is balanced and factual and allows for a professional approach to dealing with products and services, including the weaknesses thereof. This ‘research-based’ Course will give you the skills needed to be an expert in CRM.

Suitability - Who should attend?

All levels Of Management, Executives and Team Leaders, who manage work teams or employees and who are responsible for creating conducing work environment infused with positive culture to engage employees.

Expenses

Fee includes the course certificate, training materials, lunch and refreshments one social program at the end of the training and tuition fee.
Not included in the fee are: Visa Costs, Airfare cost, Accommodation, Travel Insurance, Dinner and any personal expense of the participant.

General Notes:

As an open course, this program is offered in specific destinations. However, as an in-house training, it can be offered in any part of the globe.

This Program can be integrated with any other program in the same category and the client will get a considerable discount.

This training course, can be offered in other languages than English. Please contact us for your needs.

About provider

Accordemy " Training Solutions by Accord Worldwide, Inc."

Accord Worldwide is an international training and consultancy company with years of experience in the professional development sector. Through their courses and international development programmes, Accord Worldwide aims to drive organisational change from the grass root level. The Accord Worldwide team...