Within 30 days of purchase:

We will issue a refund, excluding any shipping and handling fees, for all unused, undamaged and/or defective products returned within 30 days of purchase. All products must be returned in its original packaging and with all accessories to ensure a full credit.

These shirts turned out to be just a little too small so returned them for bigger sizes and bought a long sleeve this time, too. They came in a box on hangers and in plastic sleeves. Very nice to open and not have them just a wrinkled mess. The shirts are just what I was shopping for and they are priced fairly.