HomeAway is the world leader in vacation rentals with over 950,000 listings across our family of sites. We offer the largest selection of properties for any travel occasion and every budget and are committed to helping families and friends find the perfect vacation rental to create unforgettable travel experiences together.

AUSTIN, Texas, September 20, 2017 –HomeAway® reminds travelers who have yet to embark on their planned trip to locations potentially impacted by the earthquake in Mexico to contact the vacation rental owner or property manager to determine if traveling to the destination is safe or accessible, or to discuss rescheduling or refunding the stay.

The company also urges its vacation rental travelers as well as its property owner and manager partners to take necessary safety measures if their travel plans or properties lie in the areas impacted by the earthquake.

HomeAway customer support stands ready to aid travelers in finding an alternative accommodation if the vacation rental they are staying in or have booked in the near future may be compromised by the storm. Travelers potentially affected by the earthquake contact the disaster relief-dedicated phone line 1-888-337-0863 if in need of assistance.

HomeAway’s rental owner and manager partners may also reach out to HomeAway to discuss their options for assistance if their home becomes unable to rent due to the earthquake. The dedicated customer support line for owner and manager partners is 1-888-337-0843.

HomeAway, based in Austin, Texas, is the world’s leading online marketplace for the vacation rental industry with sites representing more than two million unique places to stay in 190 countries, and is a part of the Expedia family of brands. For more information about HomeAway, please visit www.homeaway.com.