All warranties apply to the original owner only and begin at the date of purchase. Proof of purchase is required with all claims.

FRAME: Your O.W. Lee frame comes with a twenty (20) year structural warranty when properly maintained in ordinary home use. O.W. Lee will, at factory option, repair or replace any O.W. Lee furniture that has failed structurally during normal use and regular maintenance.

FINISH: O.W. Lee offers a seven (7) year warranty against blistering or peeling of the frame finish under normal use and proper maintenance. O.W. Lee will, at factory option, refinish or replace your O.W. Lee wrought iron furniture if either of the above occurs within a three-year period from the date of purchase. Occasional rust seepage from crevices and hidden unfinished surfaces inherent in some ornate designs is considered a care and maintenance function and is not considered a finish failure.

CUSHIONS: O.W. Lee offers a two (2) year warranty on all cushions. This extended warranty covers the quality of the craftsmanship and construction of the cushion, as well as any fading or discoloration of the fabric, which has been properly maintained as listed in our care and maintenance instructions. O.W. Lee will, at factory option, repair or replace your O.W. Lee cushions if determined defective as listed above within a two-year period from the date of purchase. C.O.M. fabrics are not covered under this warranty.

TABLE TOPS: O.W. Lee offers a two (2) year warranty on all Natural Stone, Authentic Hammered Copper Tops, Cast Metal Tops and Art Glass tops from date of delivery. Trazo tops have a five (5) year warranty from date of delivery. This limited warranty covers the workmanship and structural integrity of the top. O.W. Lee will, at factory option, repair or replace any tabletop found to be defective during this warranty period. Regular maintenance must be exercised as set forth in the care instructions. This warranty does not apply to the use of another manufacturer’s table base as support for an O.W. Lee table top, nor does it apply to the incorrect installation of the base, by the retail store or customer. This warranty does not apply to any damage caused by shipping, accidents, misuse, alterations or repairs made by anyone other than O.W. Lee. No other person is authorized to assume liability on behalf of O.W. Lee, and in no event shall O.W. Lee be liable for any contributory or subsequent damage related to the merchandise purchased from O.W. Lee.

Rusting and/or oxidation of frames resulting from exposed metals that have been scratched, chipped or not maintained as outlined in the care & maintenance instructions

Natural fading or discoloration of fabrics beyond warranty period

C.O.M. fabrics (Customer’s own Material)

Normal fading of frame finish

Accidental damage (including fire, wind or other acts of God)

Permanent stains caused by lotions, oils or other substances

Hard-water deposits or calcium build-up due to minerals found in regional water supplies

Table tops installed and/or used with other manufacturer’s table bases, or incorrect installation of the base to the table top

Furniture used for commercial or institutional use. (See Commercial Warranty)

Except as expressly provided herein, O.W. Lee makes no warranties, whether express or implied including, but not limited to, warranties of merchantability and fitness for a particular purpose. O.W. Lee’s limited warranty claims may only be processed directly through O.W. Lee Co. by the dealer who made the sale of the merchandise.

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Although it is our goal to get your products to you by Christmas, delivery dates are estimates, not guarantees. Please allow ample time to receive your order. If it is urgent that you get your order by a specific day, please call and speak with a sales representative at 800-919-1904 to ensure the quickest service possible.

To be considered a business day, orders must be placed by 3:00PM EST. Monday - Friday. Backordered or Out of Stock items may not arrive by Christmas. Please allow additional time for shipments to Alaska, Hawaii, Canada or International Shipments. For items that ship freight, an appointment is necessary for delivery which may alter the delivery date.

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