VoiceVault News

The cybersecurity landscape has changed dramatically in recent years, as attacks have increased both in volume and sophistication. As such, the need for advanced user authentication has never been greater.

Despite this, many organizations continue to protect user accounts with outdated and inefficient authentication technologies like passwords and personal identification numbers (PINs), both of which are ill-equipped at stopping targeted and persistent attacks.

Fortunately, it’s getting a lot easier for the average business to upgrade to powerful voice biometric authentication systems, for extra security during money transfers and account logins.

In Fusion 9, customers can choose from hybrid, on-device and cloud-based deployment models. Plus, there are new biometric modes (Cryptocode and CRDate) for added protection against new threats like synthetic speech attacks.

Other exciting updates in Fusion 9 include a new, expanded UI portal with detailed transaction reporting and location services, audio playback and viewing and a full suite of administrative controls for adding users, language packs and configurations.

Businesses can also utilize Content Addressable Storage (CAS), which grants full control over its binary data storage in filesystem, database, Amazon S3 and more. These controls make it possible to duplicate, encrypt and migrate data between storage systems — allowing for significant cost reductions.

“As news feeds today are constantly filled with reports of data breaches, malicious cyber-attacks, biometric spoofing attempts, and synthetic speech attacks, VoiceVault is excited to launch VoiceVault Fusion 9 raising the bar against these anticipated threats,” stated Julia Webb, Vice President of Sales and Marketing. “With the ability to seamlessly integrate with other authentication factors, VoiceVault Fusion 9 continues to set the standard for voice biometrics in demanding consumer applications.”

Want to learn more about Fusion 9? Contact us today via the form below.

Mobile payments now account for 14 percent of transactions among merchants who accept them. However, they also account for 21 percent of fraud cases.

Indeed, mobile fraud is a major challenge that companies need to overcome on their mobile applications. It’s just not easy to tell, though, whether a customer is in fact who he or she claims to be when making a transaction.

Fortunately, there is a readily-available solution that can help: Voice biometric identity verification.

Voice biometric authentication allows an end user to verify his or her identity by simply speaking a short phrase into the microphone of a mobile device. It’s a painless process that only takes about five seconds. And it’s much more secure than any other type of authentication solution on the market, as a voiceprint cannot be easily compromised.

Voice biometric authentication is great for a customer, as it provides peace of mind for sensitive payment information. And it’s great for a merchant, as it can help reduce costly fraud instances.

Here at VoiceVault, we offer a mobile payments authentication solution that can be easily added onto your existing application or platform. Your company can use our code to enhance its existing solution, without having to undergo a major software overhaul.

One company that recently integrated our technology is BioConnect, which offers a universal Identity Platform. BioConnect users can now log into their accounts with their own voice. They simply have to respond to a short visual or audio prompt.

“Ease of use, security and fraud reduction are major drivers as to why we’re seeing changes to identity verification within every day, run of the mill banking applications,” stated Bianca Lopes, Vice President of Strategic Marketing and Global Alliances for BioConnect. “VoiceVault has a brilliant track record and a sound voice recognition technology that will provide enterprise clients with ease of use, scalability and ultimately, greater choice by being a part of the BioConnect Identity Platform.”

Are you at Money 20/20 in Las Vegas? If so, make sure to stop by and check out BioConnect’s use case demonstration, which will take place during the Demos & Announcements track (October 25 at 5:30).

India is currently the world’s fastest-growing economy, according to the International Monetary Fund (IMF). It’s an epicenter of technology and business growth, and is a global leader in innovation. The country, however, has one major problem hindering its success: A great deal of its population is mired in poverty.

One recent report, for instance, indicates that an overwhelming 363 million Indians—or 29.5 percent of the population—are living below the poverty line.

With this alarming figure in mind, VoiceVault is pleased to announce that its voice authentication software will soon be playing an active role in helping to improve conditions in India. VoiceVault’s partner, voice biometric payment solution provider SayPay Technologies—which relies on VoiceVault for its voice authentication software—was recently selected by Indian micro-finance inclusion provider Varam Capital to provide voice authentication solutions to its impoverished clients. Varam Capital supplies savings, loans and other financial services to the deprived community.

As Varam CEO Joby C O explained following the announcement, the partnership with SayPay will be a tremendous boon to the company, allowing it to streamline financial services to the poor while reducing risk and mitigating fraud. Customer authentication, after all, occurs many times throughout the cycle of a loan; by using voice authentication technology, the process can become much safer. Moving forward, customers can simply submit a unique voiceprint one time during registration over a mobile device. This voiceprint will subsequently be analyzed for authenticity during all subsequent transactions.

“All of Varam’s clients can settle loans and make payments using the simplicity and security of SayPay’s voice solutions,” he said. “This reduces risk, improves accountability and eliminates financial disputes from ever occurring.”

The VoiceVault voice biometric engine, it should be noted, will be utilized when an end user is prompted to speak a numeric code. An end user is required to have the correct code, in addition to an accurate voice recording when prompted. It must be an exact match with his or her enrollment voiceprint in order to be granted entry into the application.

Want to learn more about how voice biometric identity verification can help reduce fraud? Click here.

Integrating a new mobile identity verification solution across your enterprise is a big decision. It requires a great deal of planning and testing, as you want to make sure that the solution is the right fit for your enterprise before making an investment.

For this reason, VoiceVault makes it easy to test the waters and evaluate its ViGo voice recognition software. If you’re looking to test ViGo, you can sign up for a free 45-day, non-recurring self-registration period. During this time, you can register up to 200 users across your enterprise.

But what happens if you still need more time to evaluate the product after the free 45-day window ends? If you’re still not ready to commit to using ViGo, you can enter the next phase of the integration cycle which is the Developer Test Environment. Using the Developer Test Environment is not free, as it costs $750 to sign up. In doing so, however, you’ll gain access to a three month trial period as well as the ability to register up to 1,000 users.

The Developer Test Environment will also grant you access to the following features:

Limited custom configuration/ phrases: Enjoy a preview of some of the customizable features that you will receive when using the full ViGo product.

No maintenance downtime: Unlike the initial 45-day window, you can avoid scheduled maintenance periods and ensure a greater amount of uptime.

High availability API: VoiceVault’s high-available API protects your application in the event of system failure.

The great part about the Developer Test Environment is that it’s recurring, which means you can use it until you’re ready to migrate to a larger package, which is billed on a per-user basis and does not come with a maximum number of registered users.

In this new interview during Money 20/20 2014 with Mobile ID World, Julia Webb, VoiceVault’s Vice President of Sales and Marketing, discusses how voice biometrics is utilized as an alternative to cumbersome passwords for identiy verification within mobile apps. VoiceVault’s ViGo provides the same level of security as fingerprint technology without the use of any specialized hardware; all a device needs is a microphone.

Financial institutions across the U.S. are struggling to overcome the challenges of fraud, identity theft and security breaches. No longer can they rely on outdated security methods of the past like passwords and PINs. It’s time to recognize that protecting customers in the financial industry today will require the widespread adoption of cutting-edge next-generation technology. That technology is voice biometric identity verification software.

A new partnership between VoiceVault, a leading provider of mobile voice biometric solutions for the financial industry, and Enacomm, a global producer of intelligent customer interactions technology, is now making it easier than ever for businesses to adopt this kind of forward-thinking solution. Moving forward, the Enacomm authentication application will use VoiceVault’s special voice biometric engine to help facilitate the verification of customer identities over the phone.

Besides providing financial institutions with the technology to ensure fast, secure transactions, this partnership will also eliminate the need for customers to remember any security credentials during the authentication process. Customers will no longer have to write down passwords they might otherwise forget, eliminating the risk that they might be lost or stolen.

One early adopter of the new partnership between VoiceVault and Enacomm is a leading prepaid card provider. The prepaid card provider is currently in the process of implementing the new voice biometric application into the framework of its caller verification solution. Customers will be able to confirm their identity by phone–with greater accuracy than a fingerprint.

Want to take a demo of the new Enacomm Voice Authentication platform? Here’s how to get started: First, call the Enacomm demo line at 855-277-3060. Follow the prompts, using any four numbers to establish your personal PIN number. Then, call back and authenticate yourself to see the security solution in action.

Recently, Speech Technology Magazine released its list of companies who are key influencers in the speech industry. And VoiceVault, a leading provider of voice biometric identity verification, was named as a Star Performer.

VoiceVault was bestowed the Star Performer award for its ability to improve company performance as well as the end user experience. In receiving the award, it joins an exclusive list of recipients including Apple, Microsoft, Amazon and Google, as well as 10 other companies who are working to make speech a mainstream technology.

One of the biggest reasons VoiceVault was named as a Star Performer is the success of its recently-released ViGo platform, the first biometric platform developed for use with a mobile application.

As the number of mobile threats increases across the Web, and sales for mobile devices increase, the voice recognition market is thriving. In fact, it will reach an estimated $113.2 billion by 2017. And VoiceVault is leading the pack of innovators in this field.

“Organizations want to use voice biometrics in their mobile apps to deliver secure convenience, and they want to be able to integrate it in the simplest and quickest way possible,” explained VoiceVault VP of Sales and Marketing Julia Webb. “ViGo is responding to this need by providing a standardized out-of-the box solution that cuts time to market and [fulfills] organizational resource needs with a complete voice biometrics package.”

The 2014 Speech Industry Awards will be presented as part of the opening reception for the SpeechTEK conference, August 18 in New York City. In addition to receiving the award, VoiceVault will be presenting a general session during the three-day event as well. On Tuesday, August 19, VoiceVault’s Julia Webb will deliver a presentation titled “Voice Biometrics: 3 Production-Mobile App Deployments,” which will showcase the stories of three new voice biometric applications being used in the healthcare and financial industries. The presentation will talk about their journey from qualification, through launch and into the global market.

Right now mobile usage is exploding in China. The country has more than 1.2 billion mobile subscriptions, and in 2013, it boasted a 165.4 percent e-mobile YoY growth rate. With the number of China’s mobile subscribers continuing to grow, the demand for Mandarin-based mobile identity verification solutions is also increasing. Companies that are building Chinese apps need a way to protect end users from the growing list of threats related to theft and hacking.

VoiceVault is thrilled to announce that it can now help Chinese application developers bolster security efforts in the software they create with its voice biometric solution, ViGo, which is now the world’s first biometric solution capable of being used in conjunction with the Mandarin Chinese language. Using VoiceVault, all an end user has to do is speak a short phrase into a mobile device and the software will verify his or her identity. The language specificity is necessary in voice biometrics recognition.

One of the best parts about VoiceVault’s announcement is that the company also revealed its plans to further increase the number of languages with which ViGo will be compatible. By successfully creating a voice biometrics solution capable of supporting a character-based language, VoiceVault is paving the way for expansion into similar languages that, previously, were difficult to integrate with voice recognition software.

“This is a great step forward for the voice biometrics industry,” said VoiceVault CTO Tim Furnell, commenting on the announcement. “We’re excited to be working with Chinese organizations on mobile app development projects in Mandarin.” With voice biometric challenges overcome, Furnell stated that delivering text-prompted Mandarin Chinese identity verification is simple, straightforward and secure.

These days, business executives everywhere are looking for strong authentication solutions to protect sensitive information across mobile user end points. The days of relying solely on passwords, PINs and security questions to protect data are coming to an end. Voice-based mobile identity verification software is a great choice, and one of the hottest new strong mobile authentication solutions around, explains Peter O’Neill, president of industry news hub Mobile ID World. And VoiceVault is one company pioneering this space.

Recently, VoiceVault Vice President of Marketing Julia Webb sat down with O’Neill to discuss how VoiceVault is revolutionizing the industry with its mobile voice recognition software. Webb spoke of VoiceVault’s new ViGo solution, which is 100 percent focused on mobile, and is now being deployed by top global banks and Fortune 500 organizations across the world.

“We are very excited about ViGo,” explains Webb. “It provides a complete voice biometrics ecosystem to facilitate the inclusion of voice biometrics in mobile apps. What that means is we are providing developer-friendly resources for rapid application development.” From the healthcare industry and public sector to the video game industry, ViGo is helping developers create secure applications capable of authenticating users on a variety of devices, including Google Glass. According to Webb, ViGo is leading VoiceVault into new industries it had not previously explored.

“…We started with financial services and healthcare and now there are applications of voice biometrics in apps for things like data security…and turning your smart device into a credential—so things we might not necessarily have thought of in the mobile domain.”

Curious about learning more about where ViGo is headed? Click here to read the interview.

Here at VoiceVault, we constantly strive to provide the best experience possible for our endusers. With this in mind, we’re very excited to roll out our new website which we feel will provide an easier browsing experience for customers.

Recently, we were able to track down our Vice President of Product Marketing, Nik Stanbridge, who provided a few words on why we decided to shake things up. As Stanbridge explained, the VoiceVault brand is in a state of flux, and the website was designed to mirror the exciting changes that the company is going through. He pointed to our newest mobile identity verification solution, ViGo, as one of the key drivers for this change.

“Our strategy has been evolving and with the launch of the new ViGo mobile platform, we felt that the time was right to make this a core strategic focus and of course we needed to update the website to reflect this,” Stanbridge said.

Stanbridge also commented on VoiceVault’s important relationship with software developers, and spoke about how the website will fortify that relationship by acting as a valuable resource.

“Supporting the developer community is key to the success of our ViGo product launch and we are using this as an opportunity to upgrade the way that we support developers using our technology and products,” he said. “We now provide a central resource specifically for developers that includes access to ViGo-specific mobile sample code as well as a wealth of supporting material.”

It’s this transformation into a learning resource that Stanbridge believes will differentiate VoiceVault from other brands in the mobile security and convenience space. According to Stanbridge, this will transition VoiceVault into the clear market leader in mobile voice biometrics.

“We are the first organization in this space to launch a product that is 100% focused on mobile and delivers the complete voice biometric ecosystem,” he said. “Customers will be able to see via our new website a clear focus on mobile voice biometrics and the rapid time to market that it brings.”