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Passengers Rip Into Northwest
For Holiday Chaos in Detroit

By

Susan Carey Staff Reporter of The Wall Street Journal

Updated Jan. 8, 1999 6:29 p.m. ET

Northwest Airlines, still trying to appease customers disrupted by its recent two-week pilots strike, faced new ire from travelers and airport officials over its response to a snowstorm this week at its largest hub, Detroit.

In the midst of a major storm that prompted other carriers to curtail or discontinue service to airports all throughout the Midwest, Northwest made the decision to let 30 planes land in Detroit on Sunday. The...