If you don't have a support account with us you will have to create one before you can open a help ticket. Support should be able to walk you through a few steps to see if we can narrow this problem down for you. Hope this helps and thanks again for the feedback.

I am having the same issue. Snagit does not show MS word on Share tab. I have Office 2013 and windows 8, 64 bit. I tried installing MS word accessory and I get a pop up saying unable to install accessory. Please reply.

Hello,I am having the same issue. After install Office 2013 no Output ist possible to Word.Output to Excel 2013 or PowerPoint 2013 is o.k. My PC have Windows 7 64 Bit, Snagit have Version 11.0.1 Build 93

Just to be sure, you are viewing an image in Snagit
Editor, correct (as videos are not going to be sent to Office)? Are you
running Office 365 or the Click-to-Run version of Office, or are you
running the standalone version of Microsoft Office?

To confirm you are looking at an image in the Snagit Editor and NOT a video, correct? Have you tried reinstalling the outputs to see if that helps? Also, are you using Snagit 12, or are you using an earlier version?

running version 8.2.3 other outputs install fine and you can see them in the snagit accessories i also have it running on another PC win7 office 2010 and it works fineso its either a win 8 issue or the plugin is not compatible with office 2013

Anyone else experiencing Snagit13 not able to output ("Share") to MS Word 2010? Am in discussions with techsmith support which is inching forward but we've not been able to solve yet so thought would throw out there here to see if anyone's had & overcome this challenge.

I am running office 2016 with snagit 12. Up to yesterday i was able to share images to word just fine after setting up a profile within the app. after a restart on my computer yesterday my profiles have disappeared as did the option to share with MS word. Please Advise.