Product Warranty Information

All instruments in our catalogs and on our shopping site carry the manufacturers' warranties against defects in parts and workmanship. Should a defect occur within the manufacturer's warranty period, contact us
immediately.

We will be glad to help facilitate the repair or replacement as specified by the manufacturer. The manufacturer will determine whether the defect is covered under their warranty; we do not make that determination.

Please note: U.S.-based manufacturers WILL NOT honor warranties for items sold and shipped outside the U.S. Also, if a school, school district, or board of education purchases an instrument and resells it to an individual, the manufacturer considers the warranty to be void. Warranties are extended only to the original purchaser!

All warranties, stated or implied are held with the product manufacturer and they vary from item to item. Consult the documentation that came with your product for details in addition to the information below.

DW Coated/Clear drumheads produce the perfect amount of muffling to toms and bass drums. DW starts with a transparent single-ply drumhead, and then applies a strip of brush coating to the outer diameter.

With accentuated low-end response, the EMAD Resonant is constructed using a 7.5mil black film with a 6.5mil fixed internal control ring. It comes with an Externally Mounted Adjustable Damping system installed around the 4" offset microphone port that allows the user to manipulate attack, tone, and sustain without the need for internal damping.

After more than thirty years of innovation and tireless dedication to improving the way drum products are made, DW pedals and hardware are the standard by which all others are measured. Innovations include the patented "TechLock" on DW cymbal stands, plus a ball bearing hinge on their pedals.