You can return an item for a refund within 14 days from date of purchase.

The item must be in original unworn condition with tags intact to be returned.

Any item found to be otherwise will not be accepted and will be returned to you

Any FAULTY items will be exchanged or refunded as well as the return postage fee as long as standard or first class service is used. Speacial or Next Day delivery charges will only be covered to the standard fee

Please allow up to 5 working days to process your return from date of delivery to us.

We would strongly recommend you to obtain proof of postage with a tracking number as items lost on return will not be bows boutiques responsibility and will not be processed.

Refunds can take 3-5 working days to show in your account once processed. Please note your postage fee for return or dispatch is not refunded.