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coax unconnected, has since the install of the swim 16. It has always been connected previously, never than by bb deca

So getting the internal DECA active is what you need to address.

Re-run the SAT setup and reboot the HR24. If this doesn't get it to work, then move this DVR to another [working] coax and see if it works there.If it does, then the coax to the original location may have problems.If it doesn't then it may need to be replaced.

ty. I had already done all that including doing a reset everything and to no avail. It gives me the "downloading additional software" message, hangs up, goes to channel 1 and within 30 seconds resets, and then loads normally. I still think the additional 0s I'm seeing are indicative of something. Normally in this market just the 4th one in each line is 0. I'm going to take a look at the exterior tomorrow and see if I see anything out of the ordinary. I'm also going to test the "known issue" theory and hook it directly to the router via ethernet. Thanks for all your help, VOS - both with this and everyday. DBSTalk is a godsend.

VOS, I just got my new HR34. I cannot seem to get PIP and double play to work. I have deca's installed. I am doing a RBR, but don't know if it is going to fix anything. Any idea what might be causing it not to be able to do these features?
.
Never mind, the RBR fixed it.

VOS, quick question.
is there an optimal layout for my system? I'm getting ready to rewire my whole house and it would be a good time to do my DTV too. It's a fairly system system, as follows...

HR34 -> SWM power -> 1x2 Splitter -> dish
HR24 -> 1x2 splitter - dish

(just the one splitter, which is in the garage right now)

My thoughts were to change it and put the power just off the dish, with the splitter MUCH closer to the receivers. As of now, the receivers have about 150ft of 30 year old RG6 between them (75ft each to the splitter) and another 25ft form the splitter to the dish. if I run all new cable, I can end up with about 20ft between the receivers (HR24 <-- 5ft --> splitter <-- 15ft --> HR34) Then a 50ft run to the power and dish.

VOS, quick question.is there an optimal layout for my system? I'm getting ready to rewire my whole house and it would be a good time to do my DTV too. It's a fairly system system, as follows...

HR34 -> SWM power -> 1x2 Splitter -> dishHR24 -> 1x2 splitter - dish

(just the one splitter, which is in the garage right now)

My thoughts were to change it and put the power just off the dish, with the splitter MUCH closer to the receivers. As of now, the receivers have about 150ft of 30 year old RG6 between them (75ft each to the splitter) and another 25ft form the splitter to the dish. if I run all new cable, I can end up with about 20ft between the receivers (HR24 <-- 5ft --> splitter <-- 15ft --> HR34) Then a 50ft run to the power and dish.

Is this reasonable, or is there a better way to do it?

Thanks in advance.

Seems reasonable. I have my PI close, and the splitter after the PI.Short coax is good and it doesn't matter where the splitter is.

VOS I'M looking to upgrade to a HR34.....I have a SWM and a 4way splitter already....runnin 3 DVR's now with the fourth output terminated....my question is if I switch this to a one 34 one 24 and one client...does the one client have to have a splitter on it since it's only one tuner or can I just use the same line coming from the switch without a splitter.....Thanks Tim

VOS I'M looking to upgrade to a HR34.....I have a SWM and a 4way splitter already....runnin 3 DVR's now with the fourth output terminated....my question is if I switch this to a one 34 one 24 and one client...does the one client have to have a splitter on it since it's only one tuner or can I just use the same line coming from the switch without a splitter.....Thanks Tim

Not sure I understand the question.

You've currently got three "drops" feeding receivers [six tuners].Swapping one DVR with a 34, means 5 tuners, and guessing you're keeping a HR24, means you're up to 7 tuners.

The "client" I'm guessing is a Genie client, which has no tuner, and can go on the third coax drop.

Yes...exactly...each drop feeds 2 tuners....does the third drop going to the client have to be split with a green splitter so that only one tuner from the Genie gets there or doesn't it matter as long as it gets there...guess the short question is will the client work from the one drop or will think it's getting 2 and not work....sorry to be confusing but there probably not gonna let me install myself...wanted to be in the know in case I get an idiot for an installer.....Tim

Yes...exactly...each drop feeds 2 tuners....does the third drop going to the client have to be split with a green splitter so that only one tuner from the Genie gets there or doesn't it matter as long as it gets there...guess the short question is will the client work from the one drop or will think it's getting 2 and not work....sorry to be confusing but there probably not gonna let me install myself...wanted to be in the know in case I get an idiot for an installer.....Tim

One drop is all you CAN connect to a client.

The clients work off of the coax networking signals, which pass through all the coax.

From a client, you can setup double play, so it actually uses two tuners of the Genie.

OK so connect one drop to the client and I'm good to go....also while I'm in here from what I've read if I connect my home network to the Genie via ethernet it will do MRV to the client and the HR24 on it's own.....I won't need the CCK kit and will still get VOD...is that right...if so this will free up a ethernet connection downstairs for my other Blu-Ray player.....

OK so connect one drop to the client and I'm good to go....also while I'm in here from what I've read if I connect my home network to the Genie via ethernet it will do MRV to the client and the HR24 on it's own.....I won't need the CCK kit and will still get VOD...is that right...if so this will free up a ethernet connection downstairs for my other Blu-Ray player.....

MRV will be over coax/DECA. Yes the Genie is the only receiver that can also have an ethernet cable to have internet access for the coax network.

So I've tried everything I can think of and have read from earlier whole home DVR discussions, but figured I would pick your brains. I recently moved one H25-500 receiver from the kitchen into the living room on the same floor. I receive satellite signal and can watch live TV, but cannot seem to get connected to the H24 DVR in the basement. The H25 connected fine in the kitchen, but doesn't ever seem to be able to connect to the DVR in its new location.

When I go into the status menus, I see Coax: Connected, and Internet: Not Connected (13). I have tried restarting all components (including my Verizon FiOS router, Cisco wireless router, DirecTV SWM power inserter, DECA, H24, H25s, etc.) to no avail, following instructions provided by VOS in earlier threads.

Any suggestions? Everything works on the unit but connectivity to the DVR.

So I've tried everything I can think of and have read from earlier whole home DVR discussions, but figured I would pick your brains. I recently moved one H25-500 receiver from the kitchen into the living room on the same floor. I receive satellite signal and can watch live TV, but cannot seem to get connected to the H24 DVR in the basement. The H25 connected fine in the kitchen, but doesn't ever seem to be able to connect to the DVR in its new location.

When I go into the status menus, I see Coax: Connected, and Internet: Not Connected (13). I have tried restarting all components (including my Verizon FiOS router, Cisco wireless router, DirecTV SWM power inserter, DECA, H24, H25s, etc.) to no avail, following instructions provided by VOS in earlier threads.

Any suggestions? Everything works on the unit but connectivity to the DVR.

THanks!

This looks like a puzzle.

The H25 shows it's coax connected, but no internet or MRV.I wonder what it is connecting to.

To find out, press the guide and right arrow on the front panel. This should bring up a menu with coax on the left. It may take a few tries to get the menu, where you'll select coax.Check the list of nodes shown and the loss indicated to each.Compare this to the same test on your HR24.

Maybe post what each show here and use the last four of each MAC address so they can be compared.

"My first guess", is the H25 is connecting to another receiver, but the coax has too much loss to connect to the DVR and the DECA for internet.

Hey VOS! Thanks so much for your help. When I access the menu on the 25, the signal strength in the root menu is shown as: Tuner 1: 95%, Network Tuner: 68%-72% (it varies). However, when I go into the Coax sub-menu, the info screen is blank, the Phy Rate Mesh screen is blank - no details or other information is displayed.

Diving into the Coax Network menu, I have the following:
Node 0: last four MAC 3215... - Phy Levels -34
Node 1: last four MAC 3215... - Phy Levels N/A
Node 2: last four MAC 4DEC... - Phy Levels -16
(I can't seem to expand the list to see the end of the MAC addresses.)
Dropped session count is 0.

Hey VOS! Thanks so much for your help. When I access the menu on the 25, the signal strength in the root menu is shown as: Tuner 1: 95%, Network Tuner: 68%-72% (it varies). However, when I go into the Coax sub-menu, the info screen is blank, the Phy Rate Mesh screen is blank - no details or other information is displayed.

Diving into the Coax Network menu, I have the following: Node 0: last four MAC 3215... - Phy Levels -34Node 1: last four MAC 3215... - Phy Levels N/ANode 2: last four MAC 4DEC... - Phy Levels -16(I can't seem to expand the list to see the end of the MAC addresses.)Dropped session count is 0.

Appreciate your help.

"We" don't care about the tuners at this point, so it's the coax menu/test that you want.

If the H25 isn't returning anything, then it isn't "coax connected" at this location.

"for grins" [well to really get another look at this] try moving this H25 back where it worked before and run this test again.The HR24 is finding your DECA for internet and one other receiver.

This "new location" might have a diplexer in the line and this will block the coax network signal, but not the SAT signals.

Just wanted to post an update. Figured I would tear through the attic and see if I could locate the coax for the new location. Ended up replacing some crappy looking splices in the cabling and crimping on new F connectors, and bingo! Signal problems solved and Whole Home DVR is now working. Really appreciate your help in figuring this all out. Had no idea that the broadcast signal would transmit whereas the network would not - but now we are good to go.

My thanks for your support - your knowledge, expertise and patience are far above and beyond what DirecTV provides!

Just wanted to post an update. Figured I would tear through the attic and see if I could locate the coax for the new location. Ended up replacing some crappy looking splices in the cabling and crimping on new F connectors, and bingo! Signal problems solved and Whole Home DVR is now working. Really appreciate your help in figuring this all out. Had no idea that the broadcast signal would transmit whereas the network would not - but now we are good to go.

My thanks for your support - your knowledge, expertise and patience are far above and beyond what DirecTV provides!

Thanks for the update.I would have expected a diplexer or BSF to have been the problem more than bad cable or connectors. Either of these [as you seemed to have found] could have been the problem, but it's a rare case where the networking goes down but not the SAT signals, which are higher in frequency and "normally" more prone to having problems first.

I just upgraded from ATT DSL (PPOE) to ATT Uverse (ADSL2+) and can no longer get DECA cloud to connect to the Internet. The new modem/router is the ATT firmware version of Motorola NVG510. I am connecting to Interned with the earlier version of the hardwired CCK which has no resets etc. I had very stable connections with the old DSL service through my Netgear WNDR 3300 modem/router.

The setup now allows me to configure Static IP's on all receivers and DVR's and the "deca cloud" works perfectly. I cannot get network services to assign ports ( apparently unpn is disabled in the router). I have tried both automatic and manual configuration of Network Services to no avail. As a result, the receivers and DVR's do not register the IP's assigned them through manual configuration as the do not show up in attached devices and they are not pingable. In order to do port forwarding in The NVG510 each receiver etc must have a valid IP addr in the NVG510 table.

I just upgraded from ATT DSL (PPOE) to ATT Uverse (ADSL2+) and can no longer get DECA cloud to connect to the Internet. The new modem/router is the ATT firmware version of Motorola NVG510. I am connecting to Interned with the earlier version of the hardwired CCK which has no resets etc. I had very stable connections with the old DSL service through my Netgear WNDR 3300 modem/router.

The setup now allows me to configure Static IP's on all receivers and DVR's and the "deca cloud" works perfectly. I cannot get network services to assign ports ( apparently unpn is disabled in the router). I have tried both automatic and manual configuration of Network Services to no avail. As a result, the receivers and DVR's do not register the IP's assigned them through manual configuration as the do not show up in attached devices and they are not pingable. In order to do port forwarding in The NVG510 each receiver etc must have a valid IP addr in the NVG510 table.

Long story but very frustrated with this piece of Motorola crap (ATT)

Suggestions and help appreciated

When I changed from AT&T DSL to U-who, I reset each receiver's network defaults.

When I changed from AT&T DSL to U-who, I reset each receiver's network defaults.

Good advice, set router to defaults,reconfigured subnet on router (probable solution, the ATT provisioned provides incorrect subnet mask on passthrough setting), set receivers to default and they obtained IP by DHCP. I was able to setup fixed IP's which I prefer.