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Not worth it,poor check in-out and poor attitude

No front desk, access only 2-6 pm if you want help after this time the charge start from 30 euro!! .no flexible time ..Plus you have to wait 40 min To be able to get in .. Strictly check out at 10 and if you want to leave the luggage u have to wait to get it back after 2!! I believed hotel biz serves guests needs and wants not the way a round- if you decide to spend 115 up u can do much better. Really !! If you are running B&B and operate for 4 hours a day it's worse than 1 star hotel. Not worth the money ..staff have attitude that if you do not like it , fell free to change the hotel!! Of course , the hotel already charge full 2 night up front my arrival... Worse ever since I travel around Italy for a year with this price point...The room I got was not similar like the picture the hotel shown meMore

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Stayed: May 2013, travelled as a couple

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Ask Noniebkk about Black 5 Florence

3 Thank Noniebkk

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Found this location on tripadvisor search - i work for a large hotel company and my properties were sold out over the dates i was in florence. Black 5 had great rates and the locations was very central. We arrived early and our room was ready... the room was very nice, simple and had the basics. to back track a moment - this location has about 25 steps to climb before you reach an elevator and at times it is DARK.. so beware if that doesnt work for you- and there is no one to help you are on your own! the rooms were nice, service was friendly. the rate did not incl a 4Euro per person per night tax which is only accepted in cash. The towels in the room are minimal - i would definitly ask for more towels - we have 2 shower, 1 floor which was all wet due to the shower placement and 2 face which were like linen napkins and not useful at all. the blowdryer was the worst i had ever seen - it is like a vacuum - this was the only hotel on my trip i was dissapointed - they definitly need to invest in handheld blowdryers -that is a huge travel must for me. the location is central - we walked about 15minutes from the train station with our luggage - then walked all over the city - never needed a cab or bus. keep in mind our room was in the front and the noise is loud one night i was up all night - it was garbage trucks, bottles, pedestrians - but i think any location would have this issue if in a central area. the breakfast was decent a little pricey for what it is but it worked. the wifi is in the hallway only - odd that it doesnt work in the rooms considering they are a step away! .. overall i would visit again but now i have more info, ask for more towels, buy or pack a hairdryer, pack light to climb the steps, and maybe some night ear plugs.

Room Tip: i would ask for a back room but since i didnt stay there now sure about the noise level there!?

Stayed: April 2013, travelled as a couple

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Ask thsd about Black 5 Florence

Thank thsd

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

This place is newly renovated in a great location! It was a short taxi ride from the train station (I believe it was less than 20 Euros) and a short ride to the airport as well. It was walking distance to everything. The only complaint I would have is the noise at night if you stay on the weekends, since it is on a street with popular bars and lounges. My friend and I didn't mind as we were staying out late anyways but you do see people out drinking and hanging around the entrance of Black 5 Florence Suite. So I would probably recommend this place to young adults rather than families or business trips.

The rooms are adorable. I loved the decor! The lady that checked us in was super nice!

Free wifi in near the front office, ask for the super long password.

Stayed: February 2013, travelled with friends

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Ask Michelle H about Black 5 Florence

Thank Michelle H

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

We stayed at the Black 5 in February for 2 days. There are a lot of good reviews for this hotel, but I thought it was only average. The room we were in looked nothing like the pictures. The pictures look 10 times more modern. Our room was pretty old and shabby looking. It was spacious with a big bed but that's about it. Our shower drained super slow, so you are pretty much showering with your feet immersed in 3 inches of water the whole time. We did not pay extra for the breakfast.It is quite an odd set up as you need to first open the building door with a key, go through a gate, go up 2 flights of stairs, insert a key into the elevator to take it up another 2 floors, use a key to open the door to the hotel and then use another key to open your room door. And there's a key to the safe too. As other people have mentioned there's no one around, so not that convenient. Never saw anyone working there the whole time we were there.Also, there is no wifi which was disappointing. Businesses closed around 6 or 7 so going back to the hotel around 9 with only a TV with no English channels was a bit boring. Most cafes and restaurants have wifi though if you need it.Thought the hotel was okay, pretty basic and clean but otherwise not that exciting.

Stayed: February 2013, travelled with friends

Ask bubbles000 about Black 5 Florence

1 Thank bubbles000

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

We had the best stay at the Black 5 Florence suite. We were originally booked to stay somewhere else, but were informed that we would be moved to the Black 5 because of some kind of problem at the other B&B. They let us know well in advance and we had all of the amenities and more that we would have had at the original place. We were warmly greeted by the receptionist/manager who was also helpful in pointing us to a laundromat and grocery store. Our room was spacious and well cleaned every day, and the buffet breakfast was better than other Italian breakfasts (salami, cheese, hot croissants, coffee, cereal, juice). Though there was no in room wifi, we were provided with an ethernet cord. I would highly recommend, especially given the affordable price. Only downside is that our room faced a road which got weirdly noisy at night, even during the week.

Room Tip: If there are rooms that don't face the main room, I would request those, if you are a light sleeper.

Stayed: February 2013, travelled as a couple

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Ask Samantha N about Black 5 Florence

Thank Samantha N

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

I stayed here for my honeymoon with my wife. It is a great little B&B. It is clean, friendly and close to everything. We only took the taxi once during our week long stay in Florence and we took the taxi from the train station to the B&B. When we left we walked because it was that close.

My only issue with this B&B was that wifi was not provided.

Stayed: August 2012, travelled as a couple

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Ask JYDan11 about Black 5 Florence

2 Thank JYDan11

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC