UCPB is regulated by the Bangko Sentral ng Pilipinas. For inquiries or complaints, you may contact UCPB's Customer Relations Center
at (02) 811-9111 or the BSP Financial Consumer Protection Department at (02) 708-7087.

The UCPB website and its applications are best viewed using Mozilla Firefox 10 or higher, Safari or Google Chrome with 1280 x 800 resolution.