Faster payments

We are excited to announce that P&N is one of the first WA based banks to launch faster, simpler and smarter payments! So the days of waiting up to three days for funds to land in your bank account are now over.

You can now send and receive money in near real time between participating banks and also set-up your PayID with P&N.

Simply log into Internet Banking to set-up your PayID and send faster payments. Watch the videos below to see how easy it is.

P&N's Mobile App is available on any Apple or Android internet enabled mobile phone. To use it, you must first be registered for Internet Banking, and then set up Secure SMS. View Mobile Apps for more information.

eStatements

eStatements are on online version of your account statements, easily accessed through Internet Banking. When you register to receive a statement online, you'll no longer receive paper statements in the mail.

Some benefits include:

You’ll be doing your part to reduce paper and help the environment

You can access your statements 24/7 and print them as you need

Easier filing and access to your transaction history

Greater security in having your statements held in a secure, single location

Online statements are also legitimate documents with Centrelink and the Australian Tax Office

You’ll receive an email alert when a new online statement is available, so you can log on to Internet Banking to view it. Up to seven years of statements are stored online from date of registration.

Register for eStatements

You can sign up for eStatements by logging in Internet Banking and selecting Register for eStatements from the Services menu. Once you have read and accepted the terms and conditions, you can go to View eStatements to see your current and previous statements.

Alternatively you can contact us on 13 25 77 between 8am and 6pm Monday to Friday and 9am and 5pm on Saturday, or visit your local P&N branch who can assist you further. Read our Internet Banking User Guide for more information.

Secure online banking

At P&N we take online security very seriously and have extensive measures in place to protect P&N and our members from fraud. You can rest assured that our online banking services use the latest security features to ensure your transactions and personal details are safe.

In addition to our comprehensive security provisions, it is equally important for you to take an active role in protecting yourself and your personal computer from fraud. Read our security and alerts page on how to enhance your online security and protect your accounts and personal information.

We recommend that you follow these guidelines to reduce your risk of online fraud. In the unlikely event that you become a victim of online banking fraud, through no fault of your own, we guarantee to cover the entire loss and refund any missing monies to your accounts as soon as possible. You must however ensure you comply with our Online Services Terms & Conditions at all times.

If you suspect that the security of your accounts has been breached, please contact P&N immediately on 13 25 77.

We encourage members to adhere to our minimum system requirements for the safe use of internet banking.

Troubleshooting

If you have a question about our online banking services, or are experiencing problems using Internet Banking or the Mobile App, please view our Frequently Asked Questions.

If you are still having trouble after viewing the FAQs, please contact us for assistance on 13 25 77 or start a Web Chat session.