Yooz offers services to help your organisation get the very best from your Yooz subscription.

Deployment and change management: 1 day (8 hours)
A specialised consultant assists you with deployment and helps you manage change.

Full day of service: 1 day (8 hours)
Service offered by Yooz: help with configuration and getting started, assistance with your project, help to configure your Yooz application to match your own business rules, etc…

Support

Yooz stays by your side and offers Internet and telephone support to help you resolve any issues and challenges you may encounter using the Yooz application.

Online support

Online support allows you to report an incident by sending a support request from a web page. You can also chat (in electronic writing) with a Yooz technical representative through the Yooz service or via the Web site.

Hotline support allows you to exchange by telephone with a Yooz technical representative.

The Yooz subscription entitles each customer to three free hotline tickets for three calls to the telephone support team.
If additional help is needed, hotline tickets can be purchased from Yooz and will be invoiced directly to the customer. The cost is one hotline ticket per call.