World Cup is happening in South Africa, and the Hullets sugar-manufacturing people think tourists are horribly ignorant.

They use to put trite quotations on the back of their sugar sachets, along the lines of “You miss 100% of the slit wrists you don’t cut” or something. Now it’s mundane facts about South Africa, as illustrated.

I’m leaving the country and I have contracts to cancel. Contracts like those for cellular telephone and vehicle-tracking services.

The difference is that Tracker actually gives a shit about their customers (even those who are shortly to cease being their customers) while Cell C doesn’t.

For both Tracker and Cell C, I still have about 11 months remaining on my contract. Tracker magnanimously gave me a 50% discount on the settlement amount, while Cell C want to charge me a R1,000 penalty fee.

Tracker cares what I think about their brand, even if I’m not a customer of theirs. This could be because I might have cause to give a vehicle-tracking service a recommendation. “Hey, Jimmy. Tracker provided pretty good service. Why not use them?”

Even if I don’t give a recommendation, they certainly don’t want me to have anything bad to say about the company or the brand. I mean, pissed off customers typically put a lot more effort into complaining than happy customers put into complementing. Unhappy customers might bad-mouth the brand. Complain to friends. Blog about the poor service and unreasonable contract cancellation terms. Screw around with the logo. Perhaps they might tweet about it, or post it on Facebook. It could go viral. It could become the next internet meme. Tracker wouldn’t want to even risk such a thing, no matter how small the chances of it happening are, while Cell C have made it all the way to the “post it on Facebook” phase.

Saw this on Freshly Pressed and I just couldn’t resist. There hasn’t been actual waffle here for quite some time.

This waffle recipe has fast become a favorite at our house. I love it because it is a healthy soaked whole grain, gluten free*, full of protein start to the day. My husband and children love it because you would never know that it is healthy, gluten free, or full of protein; it just tastes light and delicious. 12-24 hours before: soak 1 cup organic rolled oats in 3/4 cup whey (or 1 cup yogurt if you don’t have just whey). This should be done at r … Read More