Wacom Forum - Wacom Europe GmbH

NEW tablet driver 6.3.23-4 for OSX released. For release notes use the link below the driver on the download page. Fixed: Problem mit modifiers on keyboard in combination with pentip, accidential double-clicks etc. Last update for an issue with ZBrush navigation.

New version for for Windows 6.3.23-1: Fixed various problems - zooming with expresskeys, 'driver not responding' error message and others.

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom Cintiq Pro 13” or 16”, please update the tablet pen firmware to version 1.2.3.0 to address this issue. The update is now available via the Wacom Desktop Center application on your computer. - There is now also such a firmware update for MobileStudio Pro for this issue.

I recently bought a used WCC2. After completing the setup I was looking for the calibration settings and realized that the 'Wacom desktop center' was not appearing on the start menu and then that there was no Wacom software on the device at all. No desktop center, tablet properties or display settings.

When I tried to install these things from the Wacom website they would not work properly (the cursor is still the little cross instead of the mouse cursor) and some even resulted in a "There is no compatible device" message. I've tried resetting the device and it still doesn't work.

I can't tell if the previous owner or the seller botched a reformat of the device or not, but I'd rather find a solution then have to send the thing back.