Notice

Should shipment be delayed due to circumstances COCOMO cannot be made liable for, the available item(s) will be sent via the primary mode of delivery the buyer first selected. The buyer hereby assigns the partial delivery to be done via Normal Mail (Singpost) with proof of delivery. If buyer wants to opt out for partial delivery, buyer has to notify seller that only complete orders can be sent. This can be done by dropping a note at MEMO TO SELLER page before carting out their purchases.

While COCOMO strives to ensure the accuracy of its product images and information, some manufacturing changes to packaging and/or ingredients may be pending update on our site. Although items may occasionally ship with alternate packaging, freshness is always guaranteed. We recommend that you read labels, warnings and directions of all products before use and not rely solely on the information provided by COCOMO.

We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)

***Return Policy***Items will be exchanged unless the product is incorrect or faulty within 7 days of purchase and the item must be in its original condition.***Exchange Policy***For exchange, there will be shipping charges plus an admin charge per item exchange and we will only allow an exchange for once.***Refund Policy****Please note, we are unable to process refund for any reason.

All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

The shipping fees will not be included if you decide to spend $70 in COCOMO under the same shipping group. You may combine any items in our shop to get free Qxpress delivery above $70 spent in COCOMO. Kindly select Qxpress $3.99 for ALL item listings. The shipping fees will not be included when you cart out.

Should shipment be delayed due to circumstances COCOMO cannot be made liable for, the available item(s) will be sent via the primary mode of delivery the buyer first selected. The buyer hereby assigns the partial delivery to be done via Normal Mail (Singpost) with proof of delivery. If buyer wants to opt out for partial delivery, buyer has to notify seller that only complete orders can be sent. This can be done by dropping a note at MEMO TO SELLER page before carting out their purchases.

While COCOMO strives to ensure the accuracy of its product images and information, some manufacturing changes to packaging and/or ingredients may be pending update on our site. Although items may occasionally ship with alternate packaging, freshness is always guaranteed. We recommend that you read labels, warnings and directions of all products before use and not rely solely on the information provided by COCOMO.

We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)

***Return Policy***Items will be exchanged unless the product is incorrect or faulty within 7 days of purchase and the item must be in its original condition.***Exchange Policy***For exchange, there will be shipping charges plus an admin charge per item exchange and we will only allow an exchange for once.***Refund Policy****Please note, we are unable to process refund for any reason.

All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

The shipping fees will not be included if you decide to spend $70 in COCOMO under the same shipping group. You may combine any items in our shop to get free Qxpress delivery above $70 spent in COCOMO. Kindly select Qxpress $3.99 for ALL item listings. The shipping fees will not be included when you cart out.

What is the sequence applying waterfall & time stop? Use waterfall first then apply time stop? Or mix them together and then apply?Ceramide is used for what purpose? What type of skin condition is effective using it? Reduce pores?

[Re] Inquiry for the item from jes****
hi thanks for your interest to purchaseuse time stop in day and use time stop and waterfall at nightceramide is for skin barrier , to build a stronger barrier.All 3 is suitable for all skin typesHave a blessed day ahead!Feel free to WATSAPP us at 8425 5525 should you need further assistance.Thank you for shopping with COCOMO!Regards,COCOMO(Note: QPOST inquiry takes 24h-48h,within working hours to reply)

Hi pls advice which ampoules to use for forehead with lines & mouth area for 55yrs old. Thanks

[Re] Inquiry for the item from dor****
Dear Customer,Time Stop collagen and waterfall are most suitable for you Have a blessed day ahead!Feel free to WATSAPP us at 8425 5525 should you need further assistance.Thank you for shopping with SNP BY COCOMO!Regards,SNP BY COCOMO(Note: QPOST inquiry takes 24h-48h,within working hours to reply)

Is the ampoules suitable to be applied during midday to replenish moisture for face as office environment cause the skin to dry.

[Re] Inquiry for the item from Cub****
Dear Customer,yes they are definitely suitable to be applied during mid day.You may consider on add cermaide and waterfall for mid day use.Have a blessed day ahead!Feel free to WATSAPP us at 8425 5525 should you need further assistance.Thank you for shopping with SNP BY COCOMO!Regards,SNP BY COCOMO(Note: QPOST inquiry takes 24h-48h,within working hours to reply)