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Water and Sewer Bill Not Received

If you have not received a water and sewer account bill or would like to receive a duplicate bill, you may submit an online request by clicking on the Create Request button below and providing the following information:

&nbsp(1) Full name &nbsp(2) Contact information &nbsp(3) Service address &nbspIn the Customer Notes box, include &nbsp(4) Account number &nbsp(5) Last four digits of your social security number or tax ID &nbsp(6) Specific request and other pertinent details that may assist us in fulfilling your request.

You may also fax your request to 404-221-9518.

Your request will be reviewed during normal business hours. If additional account verification is required, the water/sewer account holder will be notified.

NOTE: Please submit only one request, per account at a time.

For further assistance, contact Customer Service at 404-546-0311.

This Article was created on: 07/16/2018This Article was last updated on: 02/11/2019

You can tell us about your request here on the internet OR by calling the Customer Service Center at 311, or 404-546-0311.