Business Process Reengineering

May 11th, 2015

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Business Process Reengineering has gained a considerable attention in the world of change management during the
past years. While more and more organizations embark on the BPR trend it can be concluded, that the theoretical bedrock for BPR falls rather short of the concepts ambition of being a solution for a multiplicity of problems that many companies suffer from.

Manufacturing OperationsBusiness Process Reengineering has gained a considerableattention in the world of change management during thepast years. While more and more organizations embark onthe BPR trend it can be concluded, that the theoreticalbedrock for BPR falls rather short of the concepts ambitionof being a solution for a multiplicity of problems that many companies suffer from.This thesis is intended to provide a theoretical frameworkfor BPR by linking the concept to existing theories withinmarketing, organization theory and informatics.It is estimated thatbetween 50% and 70% of reengineering efforts fail to achieve the goals set for them and figures from evaluations of TQM indicate the same results [STEWART93].Even though impressing results have been achieved, the high rate of failure leads to an immense waste of resources in many organizations. This waste might be avoided, if change agents would gain genuine knowledge about the concept they are struggling with. According to my opinion, the reasons for failure can be found in the following areas: 1) BPR has no solid theoretical bedrock.2) The methods used may be inadequate.3) Projects are performed inappr