This collection of work flows from author Udo Richard Averweg’s curiosity and long experience in the Information Systems (IS) field of decision-making support systems. It is not only a description of data and methods, but a commentary on theoretical constructs in different contexts, with a broad...

We all need to use productivity software for word processing, to reconcile budgets, or to make presentations. Apple users have the option to use iWork software, from Apple, to perform these tasks. This is one of three guides that explore the essential features and functions of one of the three...

This book is ideal for sports managers, administrators and sports organisers running a sports club or institution. People who would like to start a new club from scratch will also benefit from this book. This book can teach you about how to develop a sports club, what laws to apply and how to...

This is a short, focused text, considering a range of methods, issues and concepts in management decision making. Written from the perspective of a student/manager unfamiliar and/or uncomfortable with mathematics, the text considers a range of established decision making methods and presents them...

The world of higher education is undergoing profound and rapid changes. These changes are forcing our educational systems to respond to ensure that the quality of life in these communities is maintained. This book explains why quality is an imperative in higher education, how the quality phenomena...

Organizations can be bewildering. So can manage this accessible online book tries to sort out some of the simple aspects of both while preserving some of the best academic thinking. It might help- and it might make readers chuckle occasionally.

Organisations can be bewildering, so can management. This accessible online book tries to sort out some of the simple aspects of both while preserving some of the best academic thinking. It might help- and it might make readers chuckle occasionally.

Corporate Social Responsibility (CSR) has been in existence for a while, but recently it has become central to the strategic decision making of every organization. So every organization has a CSR policy and produces a report of its activities. It has become central to the strategic management of...

This workbook provides a means of systematically defining, formulating, solving, and evaluating service design problems and enables designers to adapt the various TRIZ (Theory of Inventive Problem Solving) applications to their service operations. The main aim of the workbook is to provide a...

Ordinary differential equations, and second-order equations, in particular, are at the heart of many mathematical descriptions of physical systems, as used by engineers, physicists and applied mathematicians. This text provides an introduction to all the relevant material normally encountered at...