The artisan coffee brewer uses Dropbox Business to manage all aspects of its business, from collaborating on
beverage recipes to managing finances.

Mazarine Coffee's key results

Easy access for all employees

Increased productivity through shared folders and mobile access

Great control over sensitive company information

THE CHALLENGE

Brewing industry change

To cater to today’s coffee-crazed public, many artisan coffee
companies are increasingly sourcing the finest beans and roasting
them in-house. But, as Hamid Rafati sees it, few focus on the
actual brewing process, meaning the customer often ends up with
a mediocre beverage. Rafati plans to change all that with Mazarine
Coffee, concentrating instead on developing recipes and training
staff to prepare the perfect cuppa. “That way we can actually
be the experts in making that coffee” says Rafati. The former
design engineer wanted to create a collaborative environment for
employees that would lead to a new kind of coffee experience in
San Francisco. He concluded that relying on email to share recipes
and other files with his staff would quickly lead to confusion over
who had the latest version. Having already used Dropbox to store
and share personal files, Rafati decided to roll out the solution’s
business version for his small business. “Once I founded Mazarine,
I realised I could get a business version of it so all employees
could have access” he says.

“Dropbox takes care of the things I no longer have time for, meaning I can focus on
things related to the business. I have more time to actually train baristas and train
people on customer service.”

Hamid Rafati, Founder/CEO, Mazarine Coffee

THE SOLUTION

Buzzing with collaboration

Today, Mazarine Coffee runs most of its operations on Dropbox
Business. Baristas developing a new café mocha recipe in an
Excel document, say, will upload it to Dropbox so that Rafati and
others can contribute to it easily. The Dropbox badge ensures
nothing gets lost as it lets users update to the latest version
when someone else makes changes. “If you have two versions of
something, there are always going to be inconsistencies” says Rafati. “Dropbox takes care of the things I no longer have time for, meaning I can focus on things related to the business. I have more time to actually train baristas and train people on customer service. That’s what I think Dropbox resolves.”
Dropbox Business makes it easy for Mazarine Coffee employees
to keep the business humming along, even when they’re not in the
Financial District location. Rafati uploads all of the PDF invoices he
receives from coffee roasters and other suppliers into a Dropbox
shared folder, allowing his accountant to access the folder to pay
the bills. Using the admin console, Rafati can control who can see
sensitive company information. “My accountant is the only one who has
access to the accounting folder” says Rafati. “I’m easily able to
share the appropriate folders with the appropriate people”.
In 2014, Dropbox played a key role in the construction of
Mazarine Coffee’s store. When Rafati met with architects,
contractors and tradespeople, he’d pull up the building blueprints
and other documents on the Dropbox mobile app on his iPad.
“Everyone wanted to have access to these documents, make
changes and so on” he says. “Dropbox was really ideal”.

“If you have two versions of something, there are always going to be
inconsistencies. That’s what I think Dropbox resolves.”

Hamid Rafati, Founder/CEO, Mazarine Coffee

THE RESULTS

Focusing on what matters

Dropbox Business is helping Mazarine Coffee focus on building
the business by making it easier for employees to share and
collaborate, says Rafati. “Dropbox takes care of the things I no
longer have time for, meaning I can focus on things related to the
business” he says. “I have more time to actually train baristas and
train people on customer service”.