Reviews of TheONbutton from our customers

5 Stars Neil is very knowledgeable at all things related to technology. From modems to laptops to networks of all types, he has the answers. He is very patient and works quickly to produce results. Best of all, he explains the process to customers and makes good conversation during the session. I would recommend him to anyone who has IT related problem that they can't solve on their own.

5 Stars TheONbutton advised me on a strategy for transforming our household technology set up which included a new laptop, iPhone, printer, router and Internet TV, and then installed all of these items successfully for us. Neil met me at my home first to discuss a plan, and once we established a plan of action he met me at a store and advised me through the entire process. Neil then came back to our house and set everything up.

From Angie's List:

A Grade: Neil Berman came on-time each time and fixed my problems immediately. His price was very reasonable. Best IT service I've ever had.

From Angie's List:

A Grade: Neil provided application cleanup, file clean up, and tutoring to my wife on several applications she was having difficulty with. In addition, he got our wireless router and modem going again that Time Warner and TP Link help desks had struggled with in trying to help us.

Neil arrived right on time and began work immediately with a review of my wife's concerns with her computer and connectivity. In addition, she related problems she was having with access and use of several software applications she needed quickly. He cleaned up the interfaces on her applications and optimized her approach to using them. In addition, he solved our connection problems with our existing modem and wireless router. He then tutored her in regard to using the applications and simplified everything for her. We will definitely use the TheONbutton again should problems arise.

5 Stars I'm so happy to have met Neil. Problems with using my computer are hard for me to resolve alone. Since I met Neil, his prompt service and vast knowledge of computers has been a godsend. At this point I can't imagine life without him! I feel very fortunate to have Neil's help.

5 StarsExcellent and very prompt response to issuesdealing with the home computer. Neil's knowledge is vast and up to date. All problems were solved and his explanations were easily understood. Highly recommend his service.

5 Stars Neil provided a very quick response to my call regarding a virus on my computer, which was much appreciated! He resolved that issue effectively, and helped me with a variety of other technology-related problems as well. Neil took the time to explain what he was doing and answer all my questions. He was professional and very knowledgeable . I will be using his services again for additional technology support, and will be recommending TheONbutton to my friends.

From Sean Graham in Durham:

I had the good fortune of finding TheONbutton and Neil on Craigslist. These days, finding a good computer tech is as important, and can be as hard as, finding an honest mechanic. Neil was prompt, friendly, knowledgeable, fast, efficient, and affordable. You can’t ask for anything more. I give him my highest recommendation!

From Paula in Chapel Hill:

The service provided was outstanding. Among the many positives were punctuality, convenience, and depth of knowledge. Overall, if all of the technicians are as skilled and personable as Neil, this company will have no problem expanding far beyond the Triangle area. One thing is for sure, TheONbutton has earned itself a lifelong client here.

From Jane in Hillsborough:

Neil Berman, the "Founder and Helper-in-Chief" at TheONbutton, has visited my home twice in the last week to transfer the files from an older computer to a new one, to explain the new features on my new computer, and to install a new router. Following completion of the projects, he sent out several e-mails to see if I had any questions or if he could help me in any way. He also promptly answered my phone calls, responding to questions I had about my new computer and advising me on issues that cropped up. He is both personable and competent, and his charges are quite reasonable. It is wonderful to know that a technology expert is only a phone call away. If you need any help with your computer or any other technology issue, I strongly recommend calling Neil.

Thanks to all of you, it was an absolute pleasure helping you :)

Neil Berman is the Founder and Helper-in-Chief at TheONbutton Durham Computer Services.

TheONbutton Durham Computer Services provides remote IT support and local technology help. Remote IT support is offered for computer troubleshooting and IT training using industry standard Citrix GoToManage remote IT support software.

TheONbutton Durham Computer Services offers remote help IT support services from 8am to 8pm US Eastern Time.
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