Mortgage Supervisor - Roseville, CA

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Administers policies and procedures for mortgage loan servicing/processing or operational functions to ensure compliance with various regulatory, investor, governmental or corporate requirements. Interviews, hires, trains, mentors, evaluates and assist subordinate personnel. Coordinates work flow for assigned personnel, sets processing deadlines and ensures proper procedures are followed. Processes a variety of confidential information and documents. Generates correspondence and reports. Provides superior service to our customer base as well as internal staff. Provides support to department manager and carries out assigned duties and projects.
Qualifications
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Five or more years of experience in mortgage banking with emphasis on servicing/processing
- Minimum one year of supervisory experience
Preferred Skills/Experience
- Recent experience in Retail Mortgage Processing
- Basic knowledge of Microsoft applications (Excel, Word)
- Basic knowledge of all aspects of mortgage lending, servicing or operational policies and practices
- Strong problem-solving and decision-making skills
- Excellent interpersonal, verbal and written communication skills
- Ability to manage multiple tasks/projects and deadlines simultaneously