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Grow business development profits by leveraging ELEAD1ONE data mining technology to increase revenue-generating opportunities through vehicle exchange incentives, pulling customers into the market before they shop your competitors. It is much more costly to acquire new customers than keep current ones – six to seven times more to be exact! Turn your current customers into loyal, repeat business by targeting vehicle owners in equity, or those that can lower their payment or are at the end of a lease or warranty.
GoldDigger combined with direct mail and the ELEAD1ONE Contact Center yield a 4:1 ROI guarantee on your marketing investment!
▪ Multi-channel direct marketing program
▪ Utilizes DMS data, OEM incentives, book values and other third-party data
▪ Accelerates customer buying cycles
▪ Responds quickly to OEM buying programs
▪ Acquires pre-owned inventory at a lower cost than auction

SERVICE1ONE ties all your fixed operation moving parts together into one, easy-to-use solution that completely revolutionizes the way business is done in the service drive and gives motorists the ultimate service experience from beginning to end. Centralize every component of the sales and service process to into one comprehensive, service-based view that provides insight into the technology that helps your shop run faster and smoother, brings in more customers, increases RO transactions, and upsell opportunities.
Online Service Scheduler
Give customers a dynamic, fast interface to shop for services and schedule appointments from anywhere at anytime.
▪ Consistently loads shop capacity
▪ Preselecting maintenance packages or repair needs saves time
▪ No account required; schedule appointments using customer information
Lane Application
The SERVICE1ONE technology eliminates the need for a traditional paper write-up process, optimizing the speed and efficiency of the service lane for both advisors and customers.
▪ Fast customer check-in using VIN scan or search
▪ Walkaround Inspection records damage using built-in camera
▪ Advisor word tracks help overcome owner objections to service
Multi-point Inspection
Our electronic, multi-point inspection process improves shop performance and consistency, ensuring every vehicle gets a multi-point inspection on every visit.
▪ Improves shop productivity through operational efficiency
▪ MPI forms include videos/photos, reducing the number of declined services
▪ Capture 100 percent of declined service repairs
Advisor Training
The SERVICE1ONE Experience Training Program for service advisors and management gives an in-depth view of the SERVICE1ONE product suite and takes your team from the basics through advanced selling techniques, building brand loyalty.
▪ Convenient on-site training and consulting or online self-paced modules
▪ Integrated processes and word tracks embedded in the SERVICE1ONE tools
▪ Two-day workshop in Destin, Florida

Individual, intelligent service marketing campaigns are essential to retaining customers and leveraging the highest customer value for dealerships. Grow business development profits by leveraging ELEAD1ONE data mining technology to increase revenue-generating opportunities through vehicle exchange incentives, pulling customers into the market before they shop your competitors.
The Xchange TradeUp Program takes service marketing to the next level and provides dealers a competitive edge by identifying current and conquest opportunities that have the highest statistical probability of purchasing or servicing with your dealership. The Xchange Program targets customers in equity, or those at the end of the term, lease, or warranty. An easy to use, custom RO dashboard alerts the right associate at the right time of lead opportunities that are in a buying position. Dealers will benefit immediately through increased loyalty, sales, and profits.
▪ Real-time open RO service dashboard with vehicle exchange alerts
▪ Identifies current and conquest opportunities
▪ Customizable alert triggers and vehicle comparisons
▪ In-dealership training and brand-specific point-of-sale material available

Two-way text messaging platform used for quicker business communication and better deliverability. Text messaging is the most popular data service in the world and the foundation of any mobile communications strategy. Empower dealerships to communicate with car shoppers first and more effectively than competitors.
ELEAD1ONE Texting is 100 percent TCPA compliant, once a text message is received to opt-in, the user can immediately receive information on vehicles, including photos, videos, service updates or open a live chat. It’s that easy!
▪ Text messages average a 98 percent open rate
▪ TCPA compliant
▪ Communication is fully integrated within ELEAD1ONE CRM
▪ Increase service drive productivity – service status updates, appointment reminders, link to a video showing needed repairs with repair approval Complete dealership SMS integration, including the sales manager, service manager, internet manager and marketing