Delivery Information

We aim to dispatch your order the same day (Monday-Friday) subject to stock.

Our delivery charges are very simple - there is only one delivery charge per order.

Standard UK Delivery (Incl CI) £4.95Delivery aim within 2 working days, usually sent via Royal Mail's Tracked 48 service.Standard UK Delivery is not a time specific guaranteed service, in most cases orders are delivered within 2 working days from date of dispatch.Includes full online tracking via Royal Mail (https://www.royalmail.com/track-your-item), plus SMS/email recipient notifications.

Express UK Delivery (Incl CI) £8.00Delivery aim within 1 working day, Usual sent via Royal Mail's Tracked 24 service.Guaranteed delivery within 1 working day (Monday - Friday) from date of dispatch.In most cases Royal Mail will also deliver on Saturdays, although this is not guaranteed.Includes full online tracking via Royal Mail (https://www.royalmail.com/track-your-item), plus SMS/email recipient notifications.

European Airmail Delivery From £10*Delivery aim within 5-7 working days.This includes Republic of Ireland.Includes full online tracking via Royal Mail (https://www.royalmail.com/track-your-item).

*European Airmail Delivery services starts from £10 for a order goods value of up to £35.00. For orders in excess of £35.00 the exact delivery charge will be specified during the checkout process but before payment is made.

International Airmail Delivery From £20*Delivery aim within 7-10 working days.Includes full online tracking via Royal Mail (https://www.royalmail.com/track-your-item).

*International Airmail Delivery services starts from £20 for a order goods value of up to £50.00. For orders in excess of £50.00 the exact delivery charge will be specified during the checkout process but before payment is made.

*Our International Airmail Delivery charge is VAT exempt.

*Any customs or import duties levied once the package reaches your destination country will be your responsibility as we have no control over these charges and cannot predict them. In the event that you wish to return any item, please note that the import duties and taxes will not be refunded by us.

NB:1. We do not dispatch orders on Saturday and Sunday, or UK Bank Holidays. Allow extra time for delivery for this when placing your order.

2. Orders placed after 3pm or on Sat/Sun/Public Holidays are dealt with on the next working day.

3. Delivery times outside the UK may vary due to circumstances beyond our control.

4. If no one is available to take your delivery, a card may be left with details of the delivery date and time, and the actions taken with your parcel; whether it has been left in a safe place, with a neighbour or taken back to your local depot.

5. Remember, if you have in the past arranged for any parcel to be left at your local post office it may be kept there for you to collect.

6. Any discount or free delivery given may be reversed if your remaining product order value does not meet the discount/promotion/offers/free delivery criteria after a return of product.

7. You must inform us as soon as possible if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

8. Enter any special delivery instructions where prompted (we will try but don't promise to fulfil any or some of your instructions), instructions such as leave near back gate will be ignored as most deliveries require a mandatory signature.

9. We will normally dispatch your order within 1-2 working days from the date the order was received and accepted by us subject to stock.

10. You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received or delivery attempted.

11. Any delivery that is refused/rejected will be deemed to have been fulfilled, we will refund the cost of the goods once they are back into our possession at our discretion, cost of delivery is non-refundable.

Visit our full Terms and Conditions page for more information regarding Delivery or Contact Us if you have any specific Delivery enquiry by using our 'Contact Us' link above.