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This was because Fred Olsen said it had changed its passenger boarding policy, meaning that unless the passenger was able to get out of a wheelchair and get up the gangway steps without physical assistance, they could not travel.

The Fishers contacted the Spinal Injuries Association about the incident, who took up the case on their behalf.

Following the new ramp gangway being installed, the Fishers were able to book themselves on to the same liner, Boudicca, which they could not book on to a year ago.

Retired Liverpool University professor John Fisher said: “This was a lamentable state of affairs but I’m glad it’s finally been addressed and we can now enjoy our cruise.”

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A Liverpool council spokesperson said: “Ensuring all passengers can gain access to and from a ship is the responsibility of the cruise lines themselves.

“However, due to our commitment to ensuring all passengers have a positive experience in Liverpool, we now have a wheelchair accessible gangway which can be used by vessels that call to Liverpool, should they need it.”

A spokesperson for Fred Olsen Cruise Lines said: “We welcome these improved facilities at Liverpool Cruise Terminal and we wish Mr and Mrs Fisher a very enjoyable cruise with us.”