This Privacy Policy outlines how BIC English deals with the
personal information we collect. People who deal with BIC English are entitled to expect that any information collected will be treated
in accordance with our Australian privacy responsibilities and obligations.

Personal Information

Personal information includes any information or opinion about an identified individual or an individual
who is reasonably identifiable. For further information visit the Office of the Australian
Information Commissioner website.

The types of personal information which BIC English
collects may include an individual's name, phone number, email address, address,
nationality, date of birth, and educational history. Due to the nature of the services
provided by BIC English, some of the information we collect
may be sensitive information, including details about an individual's race, ethnic
background or religion.

It is not common practice for BIC English to
collect information about an individual's medical history, political opinion,
sexual preference or criminal record, unless such information is required in order
to process a student's application for admission, enrolment and education.
BIC English will only collect sensitive information
with an individual's consent.

Personal information may be collected by BIC English in
a number of circumstances, including when an individual:

lodges an enquiry through BIC English online enquiry service;

applies for admission to a BIC English facility;

registers or enrols for a class or course offered by BIC English;

attends a seminar; or

applies for employment with us.

We generally collect personal information directly from the individual concerned,
although there may be occasions when information is collected from third parties,
such as a family member who contacts us on the individual's behalf, from our contractors
who supply services to us, through our partner institutions or from a publicly maintained
record. If an individual does not provide the information requested by us, we may not be
able to provide them with our services.

If you provide personal information to us about someone else, you must ensure that you
are entitled to disclose that information to us and that, without us taking any further
steps required by privacy laws, we may collect, use and disclose such information for the
purposes described in this Privacy Policy.

For example, you should take reasonable steps to ensure the individual concerned is aware
of the various matters detailed in this Privacy Policy, including our identity and how to contact
us, the purposes for which we collect personal information, our information disclosure practices,
the individual's right to obtain access to the information we hold about them and the consequences
for the individual if the information is not provided. The individual must also provide the consents
set out in this Privacy Policy in respect of how BIC English will deal
with their personal information.

What other information do we collect?

When you look at the BIC English website, our computers record your visit and log
the following anonymous information for statistical purposes:

the Internet Protocol address from which we receive the request

the date and time our server received the request

the pages, documents and files you requested

the address of the resource which provided the link followed, if any, to BIC English website

the type of browser and, in some cases, the operating system used

in some cases, data you send to our website from web forms (e.g. search terms).

Some sections of BIC English website use standard
industry technologies, for example 'cookies', to make full use of the site.
BIC English uses cookies to distinguish you from
other users of our website. This helps us to provide you with a good experience
when you browse our website and also allows us to improve our site. BIC English
will only use and disclose personal information about
you that is collected using cookies for other purposes where we have your consent
to do so, or as otherwise required or BIC English by law.

What do we do with the information?

BIC English collects personal information for the primary
purpose of providing our services to individuals. We may also collect personal
information for purposes related or ancillary to the primary purpose of collection,
including:

administering and managing the services we provide to prospective and current
students, including admissions, enrolment, education, billing, maintaining our information
technology systems, customer service and data storage;

marketing the services of BIC English and its related entities
to prospective, current and past students;

hiring and managing employees and contractors;

planning, monitoring, evaluating and improving our services, including conducting market
research and surveys and assessing customer satisfaction; and

otherwise communicating with you.

BIC English will only use and disclose personal information about you
for the purposes stated above, where we have your consent to do so, or as otherwise required
or authorised by law. For example, BIC English may need
to share student information with partner institutions in the course of providing education
classes on the institution's campuses.

By providing us with your personal information, you consent to us using your information to
contact you on an ongoing basis in order to provide you with marketing information we think would
be of interest to you, including by mail, email, SMS and telephone.

BIC English may retain other companies and contractors to provide
services for us, including entities located outside Australia, who will need to have access to your
personal information to perform their obligations. BIC English may also
use a cloud-based service to store and process personal information.

By providing us with your personal information, you consent to us disclosing your information
to entities located outside Australia for these purposes, as well as BIC English's related
companies to allow those companies to use and disclose that information for
the primary and ancillary purposes for which BIC English collects personal
information stated above. In such circumstances, we are not responsible for a failure of the overseas
recipient to comply with Australian privacy laws. The entities may be located in the USA, Japan and Hong Kong.
For a full list of locations, please contact our Privacy Contact Officer.

Only a limited number of staff has access to the anonymous information collected via the
BIC English website. The information is collated for analysis.
It is then evaluated and published in reports that show BIC English
usage patterns and identify popular areas of the website. This helps us to improve
and develop the website and its services.

When BIC English has knowledge that a person under age 15
is providing personal information to BIC English,
we require the person to obtain parental permission and consent for you to provide
BIC English with your personal information.

What won't we do with the information?

BIC English will not disclose or externally publish personal information to
third parties who are not related to BIC English with a view to allowing
them to direct market their products or services without the relevant individual's consent.

No attempt will be made to identify individual users of the BIC English
website except in the unlikely event of an investigation or legal proceedings, or where otherwise permitted
to do so under the Privacy Act.

For example, BIC English will gather more extensive information than
stated above in the following circumstances:

unauthorised attempts to access files other than those published on BIC English website

unauthorised tampering or interference with files published on BIC English website

unauthorised attempts by other websites to index the contents of BIC English website

attempts to intercept messages of other BIC English website users

communications which are defamatory, abusive, vilify individuals or groups or give rise to a
suspicion that an offence is being committed

attempts to otherwise compromise the security of the BIC English
web server, breach the laws of the Commonwealth or a state of Australia, or interfere with the use of the
BIC English website by other users.

Is data stored in a secure way?

BIC English has security measures in place to protect against loss,
misuse and alteration of information under our control, as required by law and generally accepted
industry standards. However, no system is 100% secure and to the extent permitted by law, we exclude any
liability in contract, tort or otherwise for any security breach.

Do we publish personal information on our website?

BIC English will only publish personal information on our website if it has been collected for
this purpose with your knowledge and consent.

When giving such consent you should be aware that information published on our website is accessible to
millions of users from all over the world, that it will be indexed by search engines and that it may be
copied and used by any web user. This means that once the information is published on our website, BIC English
will have no control over its subsequent use and disclosure.

Names and email addresses of BIC English staff appearing on our
website are provided with their knowledge and consent.

Under no circumstances will BIC English sell or receive payment
for licensing or disclosing your personal information.

What about external links?

This site contains links to other sites. BIC English is not responsible
for the privacy practices or the content of such websites.

Can I access and correct my personal information?

You have the right to access your personal information held by BIC English
on request, subject to limited exceptions in the Privacy Act. We will deal with your request within a
reasonable time. We may recover from you our reasonable cost of providing you with access.

BIC English will take reasonable steps to ensure your personal information
is accurate, complete and up-to-date. Should you wish to access or amend this information, or complain about
a breach of the Privacy Act, please contact BIC English's Office as follows:

We will make all reasonable attempts to respond to your complaints or requests.

If you no longer wish to receive any communications, or want to be removed from any BIC English
database, please contact the service identified on the relevant feature page, or BIC English's Privacy Contact Officer on the details set out above.

Contact BIC English

If you have questions or suggestions, you may contact
BIC English by sending an email
to info@bic.edu.au

About us

BIC English aims to provide students with educational opportunities for their future careers.