NEWS

Wednesday 13 June, 2018

Third update: PageUp incident

Over the past week we have been communicating with you regarding the security incident at PageUp, a vendor that provides hiring-related information services, which gave rise to concern that some of your personal details may have been accessed by an unauthorised person and possibly disclosed.

What has happened?

We have been advised that forensic investigations by PageUp have confirmed that an unauthorised person gained access to PageUp systems and personal data relating to clients, job applicants, references and PageUp employees.

How could I be impacted?

PageUp’s forensic experts have identified that compromised data may include names, street addresses, email addresses, and telephone numbers. Some employee usernames and passwords may have been accessed but are protected using encryption.

Importantly, PageUp has advised that it is confident that the most critical data categories including resumes, financial information, Australian tax file numbers, employee performance reports and employment contracts are not affected in this incident.

Are PageUp systems safe to use?

PageUp has advised that the incident has been contained on PageUp systems, and that PageUp is safe to use. Further security measures have been implemented to guard against any similar incidents in the future. As we have now received confirmation of this status from the independent assessor, Programmed will shortly recommence using PageUp to process recruitment advertising, job applications and offers.

Are Programmed’s other systems safe to use?

The incident was contained at PageUp, and no other Programmed systems were affected in this incident.