Counter Culture Coffee

Based in Durham, NC, with regional offices throughout America, Counter Culture Coffee has been continuously innovating in the coffee industry since 1995—and we’re looking for new team members to help us expand our efforts.

Counter Culture Coffee is
● A relentless pursuit of coffee perfection
● A dedication to real environmental, social, and fiscal sustainability
● A commitment to creating cutting edge coffee people

Job Overview
As a member of the grocery customer support team, the key function of this role is to act as the main support structure for Counter Culture Coffee’s Grocery Department. Brand Ambassadors operate as a liaison between Counter Culture and our grocery retail customers. For us, being an ambassador is equal parts brand promotion and customer advocacy.

Demo team members are excited about sharing their passion for coffee and inherently, the core values of CCC which reflect the heart of our product. Grocery Brand Ambassadors create an important space to nurture curiosity and reciprocate accessibility. This role is a public ­facing job, so a strong willingness and enthusiasm for customer service and a knack for engaging customers with a friendly and pleasant demeanor while sharing the message of the Counter Culture brand and coffee philosophy is a must. Brand Ambassadors must possess the desire to learn more about coffee in order to better disseminate this knowledge to consumers.This is a part time position with irregularity in hours. There will be travel within regions and compensation for mileage. Training will be provided on retail demos as per Counter Culture demo standards.

Requirements
● Efficient time management, ability to work part time hours with flexible scheduling and little supervision (minimum of 4 demos completed per month)
● Excited and contagious personality for sharing complex ideas in an easy to digest manor
● Approachable demeanor
● Reliable, accountable, and professional demeanor, with strong interest in customer service
● Completion of demo training, orientation, and shadowing in the field
● Ability to stand and perform demos for 3 to 4 hour shifts; some light lifting (40 lbs) of demo kits required
● Access to a smartphone or tablet for mobile app use
● Access to reliable transportation (If using personal vehicle, must have unexpired driver's license and vehicle insurance).

Physical Components of this Job
● Physical Activity
● Stooping. Bending body downward and forward by bending spine at the waist. Crouching. Bending the body downward and forward by bending leg and spine.
● Reaching. Extending hand(s) and arm(s) in any direction.
● Standing. Particularly for sustained periods of time.
● Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
● Pulling. Using upper extremities to exert force in order to draw, haul, or tug objects in a sustained motion.
● Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position.
● Fingering. Picking, pinching, typing or otherwise working, primarily with fingers (rather than with the whole hand as in handling).
● Feeling. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
● Talking. Expressing or exchanging ideas by means of the spoken word; those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
● Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction; ability to receive detailed information through oral communication, and to make discriminations in sound.
● Repetitive motion. substantial movements (motions) of the wrists, hands, and/or fingers.

Physical Requirements of this Job
Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Visual acuity requirements including color, depth perception, and field vision
Employee is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned (i.e., custodial, food services, general laborer, etc.) or to make general observations of facilities or structures (i.e., security guard, inspection, etc.).

The conditions the worker will be subject to in this position.
None. Employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.)

Counter Culture Coffee is an Equal Opportunity Employer in both policy and practice.
Counter Culture Coffee assesses candidates for employment based on their knowledge, skills, and abilities to perform the job for which they are applying and without regard to any non-job related category as protected by federal, state or local law.

Successful candidates for employment must be able to pass a post-offer/pre-employment background check, have successful reference checks, and be able to demonstrate employment eligibility authorization to work in the USA.

The Cup We All Race 4 and A Rake’s Progress

The Cup We All Race 4 and A Rake's Progress
Full Time Barista
Washington, DC

James Beard award-winning, chef Spike Gjerde, has opened a new restaurant as well as a coffee shop inside of the newly constructed Line Hotel DC in the Adams Morgan neighborhood. We serve food sourced exclusively from the Chesapeake watershed, and only direct trade coffee (from Counter Culture Coffee) and teas. It is our firm commitment to source through the most responsible means possible and provide our guests with superior provisions to accentuate the quality ingredients we are using. It is important that our Baristas understand and respect this aspect of our service as it guides our program’s mission.The Counter Culture Coffee training center is right around the corner on 18th street and is an outstanding resource for growth in technical skill and knowledge.

We have two exciting opportunities for baristas and coffee professionals here at the Line: the coffee shop in the lobby, The Cup We All Race 4, as well as a coffee program in the restaurant, A Rake’s Progress. Both programs will focus on the highest quality beverage offerings and their presentations and service; both will incorporate seasonal ingredients, and function within very well-equipped bars, centered around a La Marzocco in the shop and a Slayer in the restaurant.

A detailed list of responsibilities for these positions include, but are not limited to the following
●Warm, outgoing persona with a strong interest in providing excellent service and maintaining great relationships with guests and with team members.
●Responsibility for a coffee bar that is well maintained, clean, organized and stocked.
●Ability to dial in espresso grinder adjustments, shot extraction parameters, and to calibrate by taste.
●High volume multi-tasking and urgency.
●Passion for specialty coffee and local, responsibly sourced food.
●Desire to continue learning more about the 3rd wave coffee movement considering product and technique .
●1-2 years working in a high level barista program.

A Rakes Progress will rely on longstanding relationships with the growers of the Chesapeake to provide the ingredients that nourish and delight our guests. At our table, you join us in supporting thoughtful agriculture that respects the abundance and traditions of the region while helping to ensure its future. Our restaurant is strictly devoted to responsibly-sourced local food from the Chesapeake region.

If you think you have what it takes to be a Barista at A Rake’s Progress and at The Cup We All Race 4, please send us your resume with a brief cover letter with your understanding of what our restaurants are all about and how you can contribute to our table of friends. We can’t wait to hear from you!

Counter Culture Coffee

Open until 8:00am EST on 12/03/2018
Based in Durham, NC, with regional offices around the country, Counter Culture Coffee has been continuously innovating in the coffee industry since 1995—and we’re looking for new team members to help us expand our efforts.

Counter Culture Coffee is
● A relentless pursuit of coffee perfection
● A dedication to real environmental, social, and fiscal sustainability
● A commitment to creating cutting edge coffee people

Job Overview
Regional Sales and Account Managers act as the first point of contact between Counter Culture and our potential Wholesale partners, and are responsible for developing a retention strategy that will yield positive, long term partnerships. The key functions of this role are identifying and qualifying prospective wholesale partners across a variety of channels, adding new, appropriate business to the designated region, and managing those relationships to the net benefit of a region’s revenue and profitability. Sales and Account Managers must have not only a strong business skill set, but also a thorough knowledge of the food and beverage industry.

Counter Culture Sales and Account Managers are smart, resourceful, and reliable, but, first and foremost, they genuinely care about people and coffee.

Job Duties
●Quickly and accurately qualify all incomings leads, and follow up accordingly
●Source appropriate new business through effective cold calling and networking
●Account management of regional customers ranging from coffee shops to restaurants to hotels, to specialty shops
●Act as a consultant to new wholesale partners in a manner consistent with Counter Culture core values
●Recommend and sell coffee equipment appropriately and with expertise
●End-to-end management of the process of onboarding new wholesale partners
●Work with the Divisional Manager and the Regional Manager to refine and execute sales and account management strategy for the assigned region
●Responsible for regional growth, retention, and profitability
●Effective use of a CRM, and all relevant communication tools
●Participate in Training Center events including but not limited to labs, classes, tastings, workshops, and socials
●Contribute to regional success by understanding and influencing leading indicators and metrics

Requirements
●Must be positive, inspiring, curious, thorough, and must not accept the status quo
●At least two (2) years of sales or account management experience in coffee, or a related industry
●Experience and knowledge of the geography of the assigned regional markets and channels preferred
●The ability to manage one's own time and schedule effectively. Available to work a flexible schedule including periodic overnight travel, as well as weekend and off­-hours work
●A strong desire to nurture new wholesale partnerships appropriately
●A high aptitude for communication, and a strong desire to effectively communicate the mission and values of Counter Culture to prospective and current wholesale partners as well as the general public
●A willingness to be challenged, and an eagerness for professional education and growth
●Basic technical expertise, and a willingness to learn about the equipment required to produce the highest quality coffee
●Desire to be a part of an amazing regional team of educators and technicians, and to participate in education and events for both the public and for our wholesale partners
●Access to reliable transportation and willingness to drive distances up to 350 miles (roundtrip) regularly, and occasionally in the same day. (Must have valid, unexpired driver's license and vehicle insurance).

Physical Aspects of this Position
The physical activity of this position
●Stooping. Bending body downward and forward by bending spine at the waist.
●Kneeling. Bending legs at knee to come to a rest on knee or knees.
●Crouching. Bending the body downward and forward by bending legs and spine.
●Crawling. Moving about on hands and knees or hands and feet.
●Reaching. Extending hand(s) and arm(s) in any direction.
●Standing. Particularly for sustained periods of time.
●Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
●Pushing. Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
●Pulling. Using upper extremities to exert force in order to draw, haul, or tug objects in a sustained motion.
●Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position.
●Fingering. Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
●Grasping. Applying pressure to an object with the fingers and palm.
●Feeling. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
●Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
●Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.

The physical requirements of this position
Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

The visual acuity requirements
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.

The conditions the worker will be subject to in this position:
None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.)

90-Day Goals
●Satisfactory completion of onsite Counter Culture Coffee orientation
●Effective demonstration of the ability to work without supervision and with other regional team members
●Effective demonstration of the ability to complete required tasks in a timely manner
●Effective demonstration of the ability to communicate with the National Sales Team
●Completion of at least four Professional Development courses
●Lead a Tasting at Ten, and a Catalogue Cupping

Benefits: Current employee benefits include: group health (medical, dental and vision), available the first of the month after 30 days of employment; Flexible Spending Accounts for Healthcare and for Dependent Care; short- and long-term disability; life insurance; 401(k) program; paid time off; six company holidays. After six months employment, eligibility for regional profit sharing plan (for regional team members only). Benefits are subject to change, with or without notice, by CCC and/or plan administrators.

Counter Culture Coffee is an Equal Opportunity Employer in both policy and practice.

Counter Culture Coffee assesses candidates for employment based on their knowledge, skills, and abilities to perform the job for which they are applying and without regard to any non-job related category as protected by federal, state or local law.

Ceremony Coffee Roasters

Ceremony Coffee Roasters
Coffee Technician
Annapolis, Maryland

Summary

The Technician will help maintain equipment and provide on-site equipment training in cafes, restaurants, hotels, and other facilities in the greater Baltimore-Washington metropolitan area. This position will be trained by and will report to the Technical Services Manager. The position requires passion for both coffee and doing good work, natural skill in working with your hands, and an ability to solve problems intuitively. This position requires some technical experience and know-how. This position is customer facing and is consequently a vital part of advancing the mission of Ceremony Coffee.

Essential Functions
• Studying with our Technical Services Manager to learn best practices for espresso and coffee equipment care
• Tasting and dialing in coffee at customer accounts, and troubleshooting brewing and cleaning practices
• Training customers on equipment and proper coffee preparation
• Helping to maintain a clean, presentable, and easily accessible workspace. This includes company vehicles and café spaces.
• Assisting in creating and maintaining an organized and cohesive parts and equipment inventory and workspace
• Assessing and repairing home espresso equipment for customers brought in through our home repair program
• Performing regular preventative maintenance and service calls for customers, which may include emergency calls on nights and weekends
• Providing friendly, approachable customer service to the variety of accounts we work with, both wholesale and non-wholesale
• Providing maintenance support for Ceremony cafes and facilities
• Repairing, maintaining and retrofitting roasting equipment
• Occasionally assisting with production tasks
• Other duties as assigned

Qualifications and Requirements
• General knowledge and proficiency with Microsoft Office applications
• Clear written and verbal communication skills
• Organizational and time management skills
• Excellent attention to detail
• Ability to work well in a team environment
• Ability to work alone and unsupervised with a high degree of productivity and professionalism
• Excellent customer service, interpersonal, and professional skills
• Valid driver’s license and a clean driving record
• Ability to commute with heavy tools and parts around the region

Education and Work Experience
A combination of education and work experience that can include the following
• Minimum High School Diploma or equivalent
• Bachelor’s or Associates Degree desired, but not required
• 1 year experience in a technical or trades position (e.g., carpentry, electrical work, mechanical work, cable installation, etc.).
• Minimum 2 years of experience in the coffee industry, including as a barista
• Stable job history and excellent references

Artifact Coffee

Artifact Coffee
Barista
Baltimore, Maryland

Artifact Coffee, flagship coffee house and sister restaurant to Spike Gjerde’s James Beard Award-winning Woodberry Kitchen, Baltimore’s source for the finest in local and sustainably sourced fine dining, is searching for talented professional baristas. If you have the following skills, persona, and interest in supporting the growers of the Chesapeake region, we would love to talk to you.

Artifact Coffee serves food and drink to fuel body & soul. We serve food sourced exclusively from the Chesapeake watershed, and only direct trade coffee and teas. It is our firm commitment to source through the most responsible means possible and provide our guests with superior provisions to accentuate the quality ingredients we are using. It is important that our baristas understand and respect this aspect of our service as it guides our program’s mission.

A detailed list of responsibilities for this position include, but are not limited to the following

Required Job Duties and Requirements
• Adhere to company policies and protocols, both behind the bar and in the front of house.
• Ensure that coffee bar is well maintained, clean, organized and stocked
• Able to dial in espresso grinder adjustments, shot extraction parameters, and calibrate by taste.
• Warm, outgoing persona with a strong interest in providing great service and maintaining great relationships with co-workers
• High volume multi-tasking and urgency
• Passion for specialty coffee and local, organic, responsibly sourced food
• Desire to continue learning more about coffee

To fulfill these requirements, we expect that the individual in question will have at least a High School diploma, with at least 1-2 years working in a high level barista program. If you have the knowledge, skill, and passion for coffee and teas to make this your dream job, please respond with a cover letter telling us all about your love for sustainable coffee and what you can bring to our table of friends. We can’t wait to hear from you!

Massimo Zanetti Beverage USA

We’re looking for someone who is as passionate about coffee and espresso as we are! If you have experience as a barista looking to get into a corporate environment working in Marketing for one of the largest vertically-integrated global coffee groups in the world, please check out our full job description.

The Beverage Category Specialist will work for MZB's coffee Away From Home Division, which spans foodservice, the workplace, and convenience. The person in this role will be recognized as a coffee expert, corporate barista, mixologist, and brand ambassador.

Reporting to the Director of Marketing, primary responsibilities include the development and implementation of MZB-USA’s specialty beverage programs (including menu development) and will support the Sales and Field Marketing teams in building customer relationships while ensuring that MZB-USA brands and products are presented in ways that deliver a strong value proposition. Other activities will entail the development and implementation of operational standards, training, and creating processes and procedures that will drive consistency and growth.

Culinary
• Become the expert of MZB-USA products and equipment (espresso machines and brewers), its merchandising programs, and operator business economics related to the beverage category and foodservice beverage trends
• Transfer this expertise to Sales and train for adherence to operational standards
• Develop specialty beverage menus for key accounts and MZB-USA’s portfolio
• Understand emerging and declining beverage trends, including drink types and flavors, utilizing Mintel, NPD, Crest, and others in order to determine needs within our business strategy and capabilities
• Monitor and stay current with brewing technology, roasts, blends, brew recipes, and equipment innovations; present findings and make recommendations as to applications to the business
• Establish and maintain optimal standards for recipes and brewing methods for all MZB-USA products
• Create and present LTO calendar to brand manager for café and foodservice accounts
• Maintain competitive product reviews
• Attend and support industry events, trade shows, and customer visits as needed
• Perform culinary product application tests as needed for key customers

Customer Relations (Business Development)
• Develop relationships directly with key customer beverage teams and key decision-makers; participate in strategic business reviews with major accounts; support account retention
• Evaluate customer objectives, and provide solutions to generate add-on sales and profits
• Create and present recommended product, equipment, and product merchandising solutions with accounts to ensure standards of brand and profitability are achieved
• Work collaboratively with MZB-USA Sales and Marketing to grow sales and profitability through existing account development
• Manage and participate in effective communication, training, and relationship development with end-user and distributor account representatives to include “train-the-trainer” activities and distributor sales meetings
• Collaborate in account targeting and planning in conjunction with sales leadership to support winning new business

Skills & Experience
• Requires Barista or culinary experience
• Experience in the coffee industry preferred
• Marketing background and / or college degree strongly preferred
• Strong communication, writing, and listening skills
• Ability to lead and train with a passion and appreciation for high-end coffee and specialty beverages
• Ability to work collaboratively with cross-functional teams in a highly professional manner
• Must have an understanding of Windows, Excel, Word, and PowerPoint
• Proficient using social media platforms

Convivial Café

Convivial Café
Barista
Mercer Island, Washington

Convivial Café is a bakery café featuring freshly made meals & pastries as well as coffee from Elm Coffee Roasters. We are located in Mercer Island's town center, just a few doors away from Island Books.

Our Baristas are responsible for
• Crafting a range of delicious beverages, serving bakery items & engaging with our guests.
• Provide impeccable service to our guests.
• Execute food and beverages, from creation to cleaning
• Stay up-to-date and knowledgeable about Convivial's menu including seasonal specials and our bakery items
• Be a team player & operate efficiently

Requirements
• Positive references from at least two previous jobs
• Existing WA Food Handler's Certification or obtain certification within 14 days post-hire
• Energy and Passion for people and the coffee/food industry
• Open and eager to learn
• Passion for creating positive guest experiences
• Impeccable interpersonal skills; be kind, patient, inclusive and professional

You will be a part of an exciting team recreating some of the traditional classics enjoyed around the world and innovating new ones. Convivial Café changes its menu regularly updating seasonal items as well as adding new ones.

Intelligentsia Coffee

Intelligentsia Coffee
Retail Manager
Chicago, Illinois

We deliver the world’s best coffee. Farmers, employees and customers are collaborators
in our effort to create a memorable and enriching coffee experience. We are not afraid to ask questions, to try new things, and to admit that we are constantly learning. We strive for innovation and improvement. We know that extraordinary coffee is not the result of chance, but the product of hard work, skill, curiosity, and an unyielding commitment to quality. We work each day to change the way the world understands and experiences coffee, elevating a daily ritual into a culinary experience. We celebrate coffee’s agricultural origins and the dedicated professionals who devote their lives to coffee. We embrace our responsibility to create positive change in the world. We use extraordinary coffee as our tool. We challenge traditional beliefs to create economic opportunity. We are stewards of the earth and advocates for our values of diversity, inclusion and equality.

The Retail Manager is responsible for the coffeebar’s overall operational performance. Working in a fast-paced environment, the Retail Manager is expected to build a strong and well-developed team that demonstrates a high level of customer service, and ensures that the quality of products are consistent by continuously adhering to Intelligentsia’s high drink standards.

Duties & Responsibilities
Culture/Hospitality
● Maintain a strong floor presence, cultivate an attentive and detail-oriented staff, and ensure a high level of customer service without sacrificing the quality of the coffee and tea beverages and products being offered
● Demonstrate a calm demeanor during peak periods, and set a positive example for staff
● Hold meetings for all staff at least quarterly and maintain a strong and open line of communication
● Assess staff performance on a consistent and ongoing basis; coach each employee, providing positive reinforcement and constructive feedback

Budget and Operations
● Recruit, hire, and supervise qualified personnel when positions become available
● Prepare, monitor and manage the coffeebar’s staffing levels and schedule; identify opportunities to increase efficiency without sacrificing operations
● Maintain accurate records and paperwork including daily sales results, monthly inventory, cash drawer reconciliation, personnel records and employment documentation
● Participate in the development of the coffeebar’s annual budget, and identify quarterly goals and objectives
● Ensure cleanliness, organization, and attractiveness of the coffeebar’s interior and exterior
● Maintain strong vendor relationships to ensure response time and deliveries are timely; track vendor activity, particularly those responding to and completing work order requests
● Plan, identify, communicate, and delegate appropriate responsibilities and practices to staff to achieve operational goals
● Continuously review the coffeebar’s operations to identify problems, concerns, and opportunities for improvement
● Review monthly financial reports to identify and address trends and issues in performance
● Suggest and implement new initiatives in pursuit of increasing quality and profitability, streamlining labor/systems, and increasing morale

Training/Education
● Facilitate new staff training (for Orientation and Cash Handling Policies and Procedures, at a minimum) with the coffeebar’s Educator, as well as provide a general overview of the company’s guidelines and procedures, including the various training modules and associated wage increases
● Work with the Educator to identify strengths and opportunities in staff development, and plan accordingly when developing the staffing schedule
● Embrace new and relevant industry trends and interface with other key players in the industry

Education and/or Experience
● High School Diploma or GED required, plus a minimum of two (2) years of relevant work experience in which a supervisory position was held, preferably within the specialty coffee, hospitality, or retail industries. Bachelor’s degree preferred.

Qualifications
● To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
● Positive attitude and strong leadership skills, with the ability to coach and mentor others
● Ability to manage operations independently, and effectively in a fast-paced environment
● Strong interpersonal and operational skills in a customer service-oriented environment
● Detail-oriented with strong analytical and problem solving abilities/Ability to manage multiple situations
● Ability to communicate clearly and concisely, both orally and in writing
● Strong organization, planning, and team-building skills
● Ability to plan and prioritize workload/Ability to handle confidential and sensitive information

Common Room Roasters

Common Room Roasters
Baristas
Newport Beach, California

Common Room Roasters is an Australian owned specialty coffee roastery based in Newport Beach, California. We are currently expanding and on the hunt for passionate baristas to join our retail team. If you love coffee and want to learn from some of California’s most talented baristas and roasters, we’d love to hear from you!

Joe Van Gogh Inc.

The Assistant Shop Manager will support the Store Manager in all aspects of store operations to ensure best practices from each store team member in providing excellent products, superior customer service and a clean, safe and welcoming environment for staff and patrons. The Assistant Store Manager must have strong leadership, organizational and communication skills and be a creative problem-solver.

Duties include but are not limited to
● Ensure that the store’s administrative needs are met, such as placing product orders,
making daily bank deposits, accurate cash handling procedures, inventory maintenance, maintaining shrink logs and other related operational tasks as defined by the Store Manager
● Serving as the secondary contact for store staff and as primary contact during times
when the Store Manager is unavailable
● Meet biweekly with Store Manager and periodically with the JVG Management Team
● Assist Store Manager in planning and leading staff trainings and store meetings.
● Ensure best practices and maintain high quality standards in product preparation.
● Deliver excellent customer service and require some from all staff members
● Assist the Store Manager with all personnel issues
● Ensure compliance with all JVG policies

Additional Requirements
● This position requires a minimum of 35 hours per week
● A positive attitude
● Strong self-motivation and ability to work independently
● Ability to prioritize and manage time
● Excellent communication skills
● Prolonged, frequent ingestion of coffee, tea and other caffeinated beverages
● A valid NC Driver’s license and reliable transportation
● Criminal background check as required by JVG’s institutional partners
● Proficiency with spreadsheets and overall proficiency with web/net based platforms
● Ability to work nights, weekends and holidays
● Ability to work on call
● Ability to lift 50 pounds or more
● Prolonged periods of constant repetitive motion with hands and wrists
● Long periods of time on foot
● This position prohibits the wearing of perfumes, colognes or fragrances that may
interfere with the coffee tasting experience

Reports To - Store Manager
Status - Full Time

All Joe Van Gogh employees are subject to a 90-day probationary period

Equator Coffees & Teas

Equator Coffees & Teas
Retail General Manager
Oakland, California

About Equator Coffees
A certified B Corporation, Equator Coffees is a successful, growing, customer-oriented specialty coffee company. Equator was voted National Small Business of the Year in 2016 and San Francisco Business Times Top 100 Women-Owned Business for the past 12 years. As a B Corporation, we have both a strong emphasis on producing and serving the highest quality coffees and teas and running a for profit business that is socially and environmentally sustainable.

The Role
The General Manager (GM) leads the Assistant Manager, Shift Leads and Baristas to deliver an exceptional coffee experience and beverage with the upmost in hospitality and kindness to every customer in our retail café. The Manager is fully responsible for the operations, customer and employee experience and for providing quality coffee beverages and coffee knowledge. Your leadership will require that you act with integrity & respect, promote a safe, clean and healthy work environment, be fiscally responsible, produce quality work, you are ethical and are passionate about coffee. We love coffee and want you to love it too.

This position is an Exempt Full-time position reporting directly into the Retail District Manager
Key Responsibilities
• Creates a culture of hiring, training, developing and retaining employees at all levels
• Provides an exceptional coffee experience every time and expects it with every member of the team
• Continuously develops self and team in coffee knowledge and shares it with customers
• Strong leadership skills with professional maturity
• Inspires and motivates a positive internal environment
• Communicates regularly with team, provides positive and constructive feedback and holds quarterly team meetings
• Create timely and complete schedules, taking into consideration of business and employees needs
• Completes payroll accurately and submits it within the proper timeframe.
• Provide timely, consistent and ongoing feedback to staff members
• Models hospitality and is in service to the customer. Acts to resolve customer concerns and is always looking for ways to make the experience better
• Monitors, coaches and encourages team members to the customer’s expectations through the team’s execution of the operations, processes, recipes and knowledge
• Know all products, including ingredients, quality consistency positioning and signage with the ability to answer questions that might come up from staff or customers.
• Completes required inventories and accurate ordering in the proper time to grow the business.
• Manage the store’s financial performance and costs to include accurate cash controls and product ordering
• Completes the weekly financial corporate requirements accurately and in a timely manner.
• Is relentless to find ways to drive sales and create new customers. Monitors KPI’s always looking for areas to improve

Qualifications
• Demonstrates a passion for coffee and inspires it in others
• Management experience in specialty coffee, retail, hospitality and/or customer service industries is required
• Experience managing a profitable & operationally sound single café/restaurant preferred
• Must maintain current state issued SERV Safe Manager Certificate.
• Experience recruiting, hiring and managing staff
• An ability to provide a high level of customer service.
• Proven ability to understand and execute on an organization’s goals and objectives.
• Enjoys working on a team and collaborating as a team player
• Leadership, relationship, team building and conflict management skills.
• Excellent interpersonal and communication skills - both oral and written.
• Must be able to exercise independent judgment and decision-making skills.
• Ability to work in a fast-paced environment, manage competing multiple priorities and meet deadlines.
• Experience reviewing financial reports and meeting budgets.
• Able to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early morning, evenings, weekend and/or holidays
• Ability to lead change, deal with the ambiguity and the prioritizing need to run a fast-paced environment
• Experience with POS touch screen, Microsoft Office, Google Suite and other computer skills.
• Minimum High School or GED

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. Job responsibilities can change according to the operational needs of the business. The order in which duties and responsibilities are listed is not significant.

Equator Coffees is an equal opportunity employer. All aspects of employment including the decision to hire, promote, and discharge will be based on competence, performance and the business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, gender (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or any other applicable legally protected characteristics.

Equator Coffees & Teas

About Equator Coffees
A certified B Corporation, Equator Coffees is a successful, growing, customer-oriented specialty coffee company. Equator was voted National Small Business of the Year in 2016 and San Francisco Business Times Top 100 Women-Owned Business for the past 12 years. As a B Corporation, we have both a strong emphasis on producing and serving the highest quality coffees and teas and running a for profit business that is socially and environmentally sustainable.

The Role
The General Manager (GM) leads the Assistant Manager, Shift Leads and Baristas to deliver an exceptional coffee experience and beverage with the upmost in hospitality and kindness to every customer in our retail café. The Manager is fully responsible for the operations, customer and employee experience and for providing quality coffee beverages and coffee knowledge. Your leadership will require that you act with integrity & respect, promote a safe, clean and healthy work environment, be fiscally responsible, produce quality work, you are ethical and are passionate about coffee. We love coffee and want you to love it too.

This position is an Exempt Full-time position reporting directly into the Retail District Manager
Key Responsibilities
• Creates a culture of hiring, training, developing and retaining employees at all levels
• Provides an exceptional coffee experience every time and expects it with every member of the team
• Continuously develops self and team in coffee knowledge and shares it with customers
• Strong leadership skills with professional maturity
• Inspires and motivates a positive internal environment
• Communicates regularly with team, provides positive and constructive feedback and holds quarterly team meetings
• Create timely and complete schedules, taking into consideration of business and employees needs
• Completes payroll accurately and submits it within the proper timeframe.
• Provide timely, consistent and ongoing feedback to staff members
• Models hospitality and is in service to the customer. Acts to resolve customer concerns and is always looking for ways to make the experience better
• Monitors, coaches and encourages team members to the customer’s expectations through the team’s execution of the operations, processes, recipes and knowledge
• Know all products, including ingredients, quality consistency positioning and signage with the ability to answer questions that might come up from staff or customers.
• Completes required inventories and accurate ordering in the proper time to grow the business.
• Manage the store’s financial performance and costs to include accurate cash controls and product ordering
• Completes the weekly financial corporate requirements accurately and in a timely manner.
• Is relentless to find ways to drive sales and create new customers. Monitors KPI’s always looking for areas to improve

Qualifications
• Demonstrates a passion for coffee and inspires it in others
• Management experience in specialty coffee, retail, hospitality and/or customer service industries is required
• Experience managing a profitable & operationally sound single café/restaurant preferred
• Must maintain current state issued SERV Safe Manager Certificate.
• Experience recruiting, hiring and managing staff
• An ability to provide a high level of customer service.
• Proven ability to understand and execute on an organization’s goals and objectives.
• Enjoys working on a team and collaborating as a team player
• Leadership, relationship, team building and conflict management skills.
• Excellent interpersonal and communication skills - both oral and written.
• Must be able to exercise independent judgment and decision-making skills.
• Ability to work in a fast-paced environment, manage competing multiple priorities and meet deadlines.
• Experience reviewing financial reports and meeting budgets.
• Able to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early morning, evenings, weekend and/or holidays
• Ability to lead change, deal with the ambiguity and the prioritizing need to run a fast-paced environment
• Experience with POS touch screen, Microsoft Office, Google Suite and other computer skills.
• Minimum High School or GED

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. Job responsibilities can change according to the operational needs of the business. The order in which duties and responsibilities are listed is not significant.

Equator Coffees is an equal opportunity employer. All aspects of employment including the decision to hire, promote, and discharge will be based on competence, performance and the business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, gender (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or any other applicable legally protected characteristics.

Wrecking Ball Coffee Roasters

• You're interested in people, and find genuine satisfaction in seeing happy people through your work.
• You enjoy hard work, so long as you're given the necessary tools for success.
• You're creative.
• You always want to do your best.
• You love to learn, and are ready to be taught.
• You want a job that's more than just a job.
• You want to be treated like a real person, not like a job function.
• You think you're beautiful. (or at least pretty sure you are)
• You're interested in coffee.
• You have specialty coffee experience.

Now, a little about us.

We're Wrecking Ball Coffee Roasters.
• We are Trish Rothgeb and Nick Cho, with over 45 years of combined career coffee work.
• We believe in good coffee for everyone, in the frailty of the human condition, and in the Oxford comma.
• Trish is the green coffee buyer and roaster, and travels around the world, teaching coffee professionals about roasting and cupping.
• Nick is the head barista, and travels around the world, teaching coffee professionals about coffee brewing and preparation.
• We're a little tired of traveling around the world.
• We run two coffeebars in San Francisco. One is at 2271 Union Street in the Cow Hollow neighborhood, the other is inside a wonderful (seriously) tech office near South Park.
• We want the people in the neighborhood to enjoy our coffeebars.
• We want the people in the neighborhood to enjoy our coffee.
• We believe people are more important than coffee. Than anything, actually.
• We're looking for people to join our team of baristas. Full time (5 shifts per week, including some weekend shifts).
• We also may be looking for someone to fill our cafe manager position (if we meet the right person) as our beloved current manager is moving on soon to a different career.
• We offer health insurance to all employees.
• We're 100% committed to a safe, harassment-free, and enriching work life for us all.
• We're not afraid to fight for what is right, even if it's difficult... maybe especially when it's difficult.

Does this sound like it could be a fit? If you think so, we're ready to find out.

Hope you're having a fantastic day!

-Trish & Nick

Email us at wreckingballjobs@gmail.com and ask for an email application (please provide your email address in the body text of your email so we can write you back directly). We'll reply with an application that you can fill-out in email and send back, and we'll go from there.

CULT Artisan Beverage Co.

CULT Artisan Beverage Co.
Experienced Coffee Roaster
Phoenix, Arizona

CULT Artisan Beverage Company, and its parent company Coffee Reserve Brands LLC, is a privately held company that has been in business 22+ years as a premium coffee roaster and tea company. CULT Coffee Roaster proudly roasts coffee and blends our teas and botanicals onsite in our state of the art manufacturing facility and headquarters in Phoenix, AZ. CULT Artisan Beverage Company is responsible for many of the favorite coffees, teas and botanicals you love at local and national restaurants and hospitality venues. CULT Artisan Beverage Company is a fast paced, fun environment to work where every associate interacts with each other on a daily basis and you are recognized for quality work. We are proud of our products and our associates that drive continual innovation, trust, respect and value to our customers nationwide.

We are hiring a full-time experienced Coffee Roaster to be a critical team player in our fast paced, fast growing company. This role will be an integral member of our production staff roasting premium coffees utilizing 4 different and unique coffee roasting machines. This Coffee Roaster will rotate on daily or weekly running a specific roasting machine and process based on customer orders which are ‘made to order.’ It is expected This role does report to our Director of Beverage Operations.

Job Responsibilities
• Work collaboratively with our roasting personnel professionally and proficiently
• Actively participate in the production flow daily, weekly and anticipate upcoming roasting based on customer priority and volume requirements
• Carefully roasting specialty coffees to specified profiles for our customers
• Contribute to new roast profiles and formulas
• Support the Senior Coffee Roaster with the rotation of green coffee for incoming and outgoing shipments
• Tracking and logging roasts per our strict HACCP procedures
• Working safely and efficiently within the expectations of the company and your supervisor
• Actively participate in the maintenance and cleaning schedule for all roasting equipment including grinders
• Maintaining excellent care and cleanliness with the equipment and work area
• Desire and Willingness to increase coffee knowledge through our Director of Beverage Operations.
• Utility production and warehouse work as required by supervisor
• Other duties as given by supervisor

Qualifications
• 2+ Years of Roasting experience, preferably in a craft roasting environment
• Ability to prioritize and management work flow to meet deadlines
• Ability to successfully and professionally lead a small production staff of roasters
• Working knowledge of HACCP and operation procedures required in a roasting environment to remain compliant
• Able to show previous stable work history
• Can work a full time job per the requirements of the company needs
• Quality focused and detail orientated
• Has stamina to do this exciting and strenuous work

Requirements
• Ability to move a 155 LB bag of green coffee daily
• Ability to move roasted coffee in bins, approximately 135 pounds
• Strong math skills for proper formula calculations
• Ability to operate a Fork Lift
• Ability to comply with HACCP requirements and regulations
• Ability to obtain a Food Handlers Card in Arizona
• Ability to pass a drug test; we are a drug free work environment
• Must be proficient in the English language, Bilingual in Spanish is a plus
• Must be able to work long hours on your feet standing

Intelligentsia Coffee and Tea

Intelligentsia Coffee
Retail Assistant Manager
Chicago, Illinois

Who We Are
We deliver the world’s best coffee. Farmers, employees and customers are collaborators in our effort to create a memorable and enriching coffee experience. We are not afraid to ask questions, to try new things, and to admit that we are constantly learning. We strive for innovation and improvement. We know that extraordinary coffee is not the result of chance, but the product of hard work, skill, curiosity, and an unyielding commitment to quality. We work each day to change the way the world understands and experiences coffee, elevating a daily ritual into a culinary experience. We celebrate coffee’s agricultural origins and the dedicated professionals who devote their lives to coffee. We embrace our responsibility to create positive change in the world. We use extraordinary coffee as our tool. We challenge traditional beliefs to create economic opportunity. We are stewards of the earth and advocates for our values of diversity, inclusion and equality.

In collaboration with both the Retail Manager and Regional Retail Manager, the Retail Assistant Manager will learn and develop important concepts, tools, and values inherent to Intelligentsia leadership, while putting this knowledge into practice within an Intelligentsia coffeebar under the Retail Manager’s guidance. The goal of this position is to give you the tools to become a great candidate for Intelligentsia Retail Manager.

Duties & Responsibilities

• Maintain strong management presence and tone in stores during each shift by insuring 100% customer focus, upholding Intelligentsia’s legendary drink standards and coffee knowledge while demonstrating a positive attitude, and promoting good morale throughout the store.
• Proactively recognize opportunities for improvement by observing the details in the day-to-day store operations and sales performance.
• Maintain accurate records and documentation including daily sales results, monthly inventory personnel records, cash drawer reconciliation, and employment documentation.
• Use hands-on, side-by-side approach, to conduct ongoing on-the-job training for all store personnel in accordance with Intelligentsia’s training standards.
• As directed by Regional Retail Manager, complete training meetings and exercises to improve understanding of Intelligentsia operating systems, company values, and leadership expectations.
• Collaborate with Retail Manager in the ongoing coaching and assessment of store employees. Provide regular and ongoing feedback which is constructive and utilizes positive reinforcement.
• Communicate staff developmental needs or other store issues needing attention to other member of store management.
• In coordination with Shift Leads and Retail Manager, regularly communicate pertinent information to all store employees promoting efficient store operation and implementing company objectives.
• Assist Retail Manager in the daily supervision of store staff to include recruiting, hiring, and timely performance management.
• Demonstrate leadership and integrity by setting examples of superior customer service, by anticipating customer needs, being very thoughtful and forge long lasting relationships with your team and your customers.
• Other duties as assigned.

Job Requirements

Education and/or Experience
• High School Diploma or GED required. Bachelors Degree preferred.
And
• 2 years of work experience relevant to retail store management is required, preferably within the specialty coffee industry.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Capability to interface and maintain effective relationships with co-workers and customers.
• Flexible, with the ability to work independently and with minimal guidance.
• Excellent interpersonal and customer service skills.
• Ability to maintain confidentiality in all matters.
• Logical and methodological approach to problem solving.
• General computer proficiency.

Language Skills

• Ability to read and speak English proficiently.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to see, talk and hear.
• The employee frequently is required to stand, walk, sit; use hands to handle or feel; reach with hands and arms; and stoop, kneel, or crouch.
• The employee must occasionally lift and/or move up to 50 pounds.
• At times, may require more than 40 hours per week to perform the essential duties of the position.
• Fine hand manipulation (keyboarding and register).

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Retail store environment.
• The noise level in the work environment is usually moderate.

Gumption Coffee

Gumption Coffee
Barista (Full Time)
Brooklyn, New York

Gumption Coffee is Industry City’s prime specialty coffee retail destination. A new addition to not only the New York but the U.S market, we pride ourselves on constantly striving to provide better coffee and better service. We aim to honor the essence and beauty of coffee while providing an exceptional experience for both our retail and wholesale customers. The Gumption team is continuously driven to educate ourselves and share that knowledge with our customers.

“Passion does not necessarily make you an artisan. It’s about mastery, it’s about skill.”

Key responsibilities
The Gumption Barista is driven to action, always looking at how to make service better and cleaner. Putting coffee at the centre of their attention, they hone their skill to make the coffee shine. They understand their place in the chain of production, the importance of teamwork at the bar and how to balance these responsibilities with exceptional customer service. Baristas at Gumption should be self-motivated, curious and passionate about coffee.

They will
• Prepare for service at the start of shift
• Extract espresso to Gumption standards
• Steam milk to Gumption standards
• Complete and present drinks to customers
• Work with the Manager toward achieving the best espresso extractions for the shift
• Do shifts at the register: take payment for orders, ensure the correct amount is charged, the correct amount is paid, and the correct change given. Ensure all debit/credit transactions go through.
• Stay informed on products: offer new single estates for customers to drink, sell beans and retail accessories.
• Do backup & support shifts: serving drinks, collecting used dishes, washing dishes, cleaning tables and counters, preparing non-espresso coffee, preparing beans for sale, and other duties required by other team members.
• Maintain a clean, organised and well-stocked service area.
• Move with a sense of urgency in performing general duties, including but not limited to: wiping/cleaning station, routine back flushing of all group heads, washing up and overall shop cleaning and following store procedures.
• Perform end-of shift procedures.
• Promote and provide extraordinary customer service.
• Understand and demonstrate Food Safety practices.
• Other duties as required.

Competencies
• Previous experience (minimum 1 year) as a barista in a high-volume cafe desired.
• Willingness to be trained and perform to Gumption standards of coffee preparation essential.
• Ability to multi-task in a fast-paced environment.
• Must be able to work as part of a team.
• Excellent communication skills and attention to detail.
• Eligible candidates should be available (and legally able) to work full-time including
weekends.

Gumption is an equal employment opportunity employer. We encourage applicants of all races, ethnicities, genders and sexual orientation to apply.

Arbor Day Foundation

Arbor Day Foundation
Business Development Manager - Coffee
Lincoln, Nebraska

Are you great at sales, but looking for more purpose in your work? Do you like the idea of helping people around the world while working domestically and spending most of your time close to home? Do you like coffee? If you said yes to even two of these three questions, we may have an opportunity for you.

The Arbor Day Foundation operates a shade-grown coffee business that is better for the environment, better for coffee growers, and produces a superior cup of coffee. We are seeking an exceptional relationship builder and salesperson to join our Related Business Ventures team with the primary purpose of expanding the coffee business. This individual will be responsible for achieving rapid growth with coffee clients by engaging prospects, implementing effective marketing tactics, and cultivating relationships. A highly motivated individual who wants to make a difference, has a proven track record, and excels at the entire sales process is our ideal candidate.

Responsibilities
• Exceed established sales goals and related sales activities
• Identify, solicit and cultivate relationships with potential customers resulting in positive and lasting relationships with the Foundation
• Partner with internal teams to strategically leverage marketing initiatives that create leads and build urgency and pace in decision-making
• Create presence and excitement for the Arbor Day Foundation at industry events, including trade shows, conferences and seminars
• Cultivate and grow relationships with multiple contacts across an organization by providing exceptional customer service
• Establish voice of customer/market feedback on ventures team to further our innovation process
• Accountable to develop and manage budgets
• Effectively negotiate contracts and formal agreements and to create pricing options that will support the Foundation’s continued work
• Some travel required

Qualifications

• Passion for the Foundation’s mission, nature, environmental stewardship and people
• Demonstrated ability to build relationships with prospects and understand the needs of both the individual(s) and company
• Proven success using Microsoft CRM to qualify, nurture, and analyze prospects and leads in the sales pipeline
• Exceptional ability to exceed revenue targets, whether over the phone or in-person
• Experience working with food and beverage directors, and working knowledge of the coffee industry in business-to-business, business-to-consumer, and retail markets preferred
• Positive attitude, strong initiative and work ethic, engaged team member with high degree of professionalism
• Highly motivated and goal-oriented individual who can engage others to act
• Strong communicator of the Foundation’s programs in a manner that connects while also listening for new opportunities for collaboration
• Proficient in Microsoft computer applications including Excel, Word, and PowerPoint

Required Experience
• Minimum of 3 years of successful sales experience, preferably in the area of corporate relations and/or business-to-business with a Bachelor’s degree preferred
• Experience working with public relations and cause marketing campaigns preferred

The Foundation offers an excellent working environment, salary commensurate with experience, an attractive benefits package, and the opportunity to enhance our environmental impact. If you thrive in a fast-paced, high-energy environment where you can make a difference, please submit a cover letter and resume.

CUPS

How It Works
• Apply to join Cover That Shift
• If you have 2 years + speciality coffee experience you will be invited to join our group of baristas
• When a coffee shop in your city books a shift then you will receive a notification that includes the coffee shop location, date/time and hourly rate.
• If you are available and interested you can respond to claim the shift. (They are given to the first person to respond so you want to be quick about it!)
• If you are busy then you just ignore the text message

This is a great opportunity for you to pick up extra shifts around town that fit your schedule and work at various cafes in your city!

• Must have 2 + years barista experience
• Must be authorized to work in the US
• Must be 18 years of age or older

Compensation varies per shift/ per market but you will always know the shift rate before accepting the shift. For more information on how it works please visit our FAQ

Verve Coffee Roasters

The Regional Manager is responsible for all aspects of the store operations, including overall cafe performance and achievement of all company objectives; leading and inspiring a high-performance team; developing and maintaining a deep bench of fully-engaged, proactive, eager professionals who strive for excellence and live with Verve!

· Responsible for achievement of sales and P&L performance
· Cultivates environment and standards where every guest, every time, enjoys an exceptional customer experience
· Motivates staff to develop thorough coffee and product knowledge, drive topline growth, and execute company initiatives
· Oversees the merchandising processes to ensure that standards are maintained, and signage and pricing vehicles are current and clear
· Works with Accounting to monitor cafe payroll and expenses
· Monitors staffing to ensure scheduling aligns with overall business needs and customer traffic trends
· Partners with Human Resources to ensure all open positions are filled by quality team members with flexible availability and strong customer service skills
· Continually develops direct reports to improve management skills, prepare for increased responsibilities, and desire upward mobility
· Works with Human Resources on legal compliance, compensation, and employee performance matters, and educates direct reports accordingly
· Reacts quickly to business needs, adeptly identifies business opportunities, effectively partners with other departments and companies as needed to troubleshoot issues and maximize possibilities
· Assumes Café Manager responsibilities as needed
· Enthusiastically supports the team, especially amidst competing priorities
· Embraces and leads a positive work culture where all employees are respected and strive to be their best every day, in every way

Secondary Responsibilities (Events & Wholesale Support)

· Provides guidance, support, oversight and staff for key Wholesale and company events in the greater LA region
· Collaborates with Events and Wholesale to leverage opportunities for business development

Ebru Coffee Company

Job description
Ebru Coffee Co. at Lower Providence is looking for a skilled, career-minded barista(s) to join our new roasting studio. Baristas who are passionate about sustainability, like utilizing local ingredients, and who would enjoy being a part of our dynamic and hardworking team, are encouraged to submit an application.

Toby’s Estate

Toby’s Estate Coffee
Marketing & Sales
Brooklyn, New York

Sales and Marketing
Toby’s Estate Coffee is a small batch roaster located in Brooklyn, New York. We travel the world sourcing coffee, celebrating quality and complexity. As roasters and baristas, we believe that each coffee can tell a story and we strive to share that in every cup.

We are looking for an upbeat, organized person for our new Sales and Marketing role. Sales and Marketing assists our Marketing Coordinator with new promotions and initiatives, driving e-commerce sales and subscriptions and the creation of new marketing materials. We see ourselves as a friendly and sophisticated lifestyle brand that makes people happy.

This is a junior role but experience in a similar role for a lifestyle brand or food product is great. We are looking for a super fun, friendly person who loves coffee. Having an ability to direct and or design, photograph and merchandise would be great skills to have.

Toby’s Estate

Toby’s Estate Coffee
Customer Sales
Brooklyn, New York

Toby’s Estate Coffee is a small batch roaster located in Brooklyn, New York. We travel the world sourcing coffee, celebrating quality and complexity. As roasters and baristas, we believe that each coffee can tell a story and we strive to share that in every cup.

We are looking for an upbeat, enthusiastic coffee professional to fill our Customer Sales role. We love coffee, so you should too!

Customer Sales works with our sales team and wholesale accounts to help grow and nurture our coffee program. This position in the Sales Department is based out of our head office in Brooklyn, and has the potential for growth into a Sales Associate position.

Responsibilities
● Provide exceptional customer service to our wholesale customers; consciously enhance engagement to grow accounts
● Take coffee orders and encourage accounts to diversify their menus and try new coffees
● Schedule and manage wholesale education and service tech calendars
● Communicate and report to sales team with regard to order history, making recommendations to increase sales volumes
● Be a point of contact for all wholesale accounts including setting up new accounts, communicating roast/delivery logistics, financing and credit applications, account file maintenance

Qualifications
● Deep knowledge and love of coffee
● Understanding of coffee brew equipment and coffee flavor profiles
● Excellent written and verbal communication skills and a friendly phone manner
● Experience as a Manager, Educator or similar role
● Outgoing, well-organized, with a demonstrated ability to plan, prioritize and manage multiple responsibilities!

Key details of the role
● Hours – Monday to Friday 8:30 am – 5:30 pm or as needed (40 hours per week with one hour for lunch)
● 10 days Paid Time Off, which increases with tenure
● 10 Federal holidays
● Health, vision and dental insurance
● Pre-tax transit deduction plan
● Salary commensurate with experience
● All the free coffee you can drink!

Toby’s Estate

Toby’s Estate Coffee
Sales Support
Brooklyn, New York

Sales Support
Toby’s Estate Coffee is a small batch roaster located in Brooklyn, New York. We travel the world sourcing coffee, celebrating quality and complexity. As roasters and baristas, we believe that each coffee can tell a story and we strive to share that in every cup.

We are looking for a sunny, energetic coffee professional for our new Sales Support role. We love coffee, and you should too!

Sales Support works directly with our Sales team and wholesale accounts to help grow and nurture our coffee program. This position in the Sales Department is expected to be out “in the field” dropping in on our accounts and interstate travel is a key function of this role, which has the potential for growth into a Sales Associate position.

Qualifications
● Deep knowledge and love of coffee
● Understanding of coffee brew equipment and coffee flavor profiles
● Excellent written and verbal communication skills and a friendly phone manner
● Experience as a Manager, Educator or similar role
● Outgoing, well-organized, with a demonstrated ability to plan, prioritize and manage multiple responsibilities!

Key details of the role
● Hours – Monday to Friday 9 am – 6 pm or as needed (40 hours per week with one hour for lunch)
● 10 days Paid Time Off, which increases with tenure
● 10 Federal holidays
● Health, vision and dental insurance
● Pre-tax transit deduction plan
● Salary commensurate with experience
● All the free coffee you can drink!

The Point is searching for a barista who
•Is collaborative as they are innovative.
•Has attention to detail while calm under pressure.
•Engages our guests in a natural and effortless manner.
•Thrives on busy rushes and works seamlessly with our small team.
•Learns quickly and thinks on their feet.
•Has a positive attitude and demeanor!

Rishi Tea & Botanicals

Rishi Tea & Botanicals
Territory Sales Executive
Austin, Texas

The Territory Sales Executive is responsible for driving the company’s growth in the Greater Austin market through creative programming and development of existing customers, by prospecting and closing new accounts, and by supporting our distribution network. Sales growth is expected through multiple channels, including but not limited to Foodservice, Coffee and Health and Wellness.

The essential duties and responsibilities include the following. Other duties may be assigned

· Prospect, close and develop relationships with new direct customers. Pursue multiple market channels including: office, workplace, campus/venue, coffee, and foodservice. Focus on opportunities with high brand profile and high-volume potential. Support sales growth with new customers by executing a creative mix of marketing, training and educational events

· Help support existing customers, both direct and those through distribution, with a creative mix of special events and training activities. These events could take the form of a latte art throwdown, a tea cupping, booth or presence at street festivals or community events or farmers markets, etc. Assist in coordinating and staffing these events with support from both Rishi’s marketing team at HQ and local brand ambassador(s) in the Greater Austin market

· Devote regular time to observing the market to capture intelligence, analyze competitive positioning and ensure the Company’s sales and marketing tactics are effective. Expected to be actively immersed in the Greater Austin market

· Be familiar with Company’s full portfolio of products. Pursue continual tea and botanical education in order to speak intelligently about the full portfolio when interacting with direct customers and distribution partners

· Quarterly travel to HQ in Milwaukee, WI to discuss progress to Rishi company and sales goals and collaborate with cross functional teams to advance steady market growth

· Support our Distribution partners with lead generation, joint sales calls, training, education, and for day to day support for both the needs of our distributors’ sales team as well as our distributors’ customers

· When Sparkling Botanicals launches nationally, understand inventory positions of Sparkling Botanicals with both customers and distributors to ensure adequate Days of Supply and optimal product freshness. Submit an accurate weekly flavor forecast to help inform product production schedules
· Responsible for being aware of and following all food safety protocols as required by Rishi Tea's food safety management system, as they relate to this position

· And other duties and responsibilities as may be assigned

Goals of Position

· Develop new direct sales in the Greater Austin market, with a key focus on the Coffee, Foodservice, Office/Campus, and health and wellness channels
· Drive incremental sales growth with existing Rishi customers by adding, matcha, loose leaf, iced tea, sachets, concentrates and/or Sparkling Botanicals to their menu
· Build awareness of Company’s product portfolio and brand in Greater Austin market, through day to day interactions, sales calls, and consumer focused events
· Successfully implement “matcha as the espresso of tea” service concepts into coffee and foodservice channels
· Support our distributor’s efforts with active engagement and steady lead generation

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Education and/or Experience

Required
· Five-plus years of experience in food and beverage, foodservice or hospitality sales
· Two plus years of demonstrated leadership experience
· Demonstrated passion for selling and growing business in an entrepreneurial environment

Preferred
· Bachelors Degree or equivalent in a related field
· Four plus years of demonstrated leadership experience
· Experience with coffee, specialty food, wine or tea

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to effectively communicate details, concepts, analysis results and substantiation via verbal or written mediums. Ability to speak effectively and present information before groups of customers or employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and apply concepts to practical situations. Ability to read and interpret figures, graphs and plots. Ability to manage, organizes, analyze and decipher large amounts of data.

Reasoning Ability

Ability to apply common sense understanding to carry out written or oral instructions. Ability to deal with problems involving concrete variables in standardized situations. Ability to solve problems via a logical, analytic approach.

Computer Skills

To perform this job successfully, an individual should have intermediate PC skills and proficiency with CRM tools, internet software, LinkedIn and Microsoft Office applications including Outlook, Word and Excel. Must have the ability to operate general office equipment including copier and fax machine.

Other Skills and Abilities

Ability to multi-task. Ability to work in a fast-paced environment. Strong time management and organizational skills. Ability to work under dynamic schedule constraints and consistently meet deliverable timelines.

Physical Demands

While performing the duties of this Job, the employee is regularly required to stand, walk, talk or hear. The employee is frequently required the use of hands and fingers and is asked to handle objects and reach above shoulders. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 25 pounds and must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally in the outdoors exposed to moving vehicles and outside weather conditions. Employee will also be exposed to receiving areas, warehouses and store conditions. Personal Protective Equipment may be required when working in designated areas. The noise level in the work environment is moderate.

Counter Culture Coffee

Open until 8:00am EST on 11/19/2018
Based in Durham, NC, with regional offices around the country, Counter Culture Coffee has been continuously innovating in the coffee industry since 1995—and we’re looking for new team members to help us expand our efforts.

Counter Culture Coffee is
● A relentless pursuit of coffee perfection
● A dedication to real environmental, social, and fiscal sustainability
● A commitment to creating cutting edge coffee people

Job Overview
Regional Sales and Account Managers act as the first point of contact between Counter Culture and our potential Wholesale partners, and are responsible for developing a retention strategy that will yield positive, long term partnerships. The key functions of this role are identifying and qualifying prospective wholesale partners across a variety of channels, adding new, appropriate business to the designated region, and managing those relationships to the net benefit of a region’s revenue and profitability. Sales and Account Managers must have not only a strong business skill set, but also a thorough knowledge of the food and beverage industry.

Counter Culture Sales and Account Managers are smart, resourceful, and reliable, but, first and foremost, they genuinely care about people and coffee.

Job Duties
●Quickly and accurately qualify all incomings leads, and follow up accordingly
●Source appropriate new business through effective cold calling and networking
●Account management of regional customers ranging from coffee shops to restaurants to hotels, to specialty shops
●Act as a consultant to new wholesale partners in a manner consistent with Counter Culture core values
●Recommend and sell coffee equipment appropriately and with expertise
●End-to-end management of the process of onboarding new wholesale partners
●Work with the Divisional Manager and the Regional Manager to refine and execute sales and account management strategy for the assigned region
●Responsible for regional growth, retention, and profitability
●Effective use of a CRM, and all relevant communication tools
●Participate in Training Center events including but not limited to labs, classes, tastings, workshops, and socials
●Contribute to regional success by understanding and influencing leading indicators and metrics

Requirements
●Must be positive, inspiring, curious, thorough, and must not accept the status quo
●At least two (2) years of sales or account management experience in coffee, or a related industry
●Experience and knowledge of the geography of the assigned regional markets and channels preferred
●The ability to manage one's own time and schedule effectively. Available to work a flexible schedule including periodic overnight travel, as well as weekend and off­-hours work
●A strong desire to nurture new wholesale partnerships appropriately
●A high aptitude for communication, and a strong desire to effectively communicate the mission and values of Counter Culture to prospective and current wholesale partners as well as the general public
●A willingness to be challenged, and an eagerness for professional education and growth
●Basic technical expertise, and a willingness to learn about the equipment required to produce the highest quality coffee
●Desire to be a part of an amazing regional team of educators and technicians, and to participate in education and events for both the public and for our wholesale partners
●Access to reliable transportation and willingness to drive distances up to 350 miles (roundtrip) regularly, and occasionally in the same day. (Must have valid, unexpired driver's license and vehicle insurance).

Physical Aspects of this Position
The physical activity of this position
●Stooping. Bending body downward and forward by bending spine at the waist.
●Kneeling. Bending legs at knee to come to a rest on knee or knees.
●Crouching. Bending the body downward and forward by bending legs and spine.
●Crawling. Moving about on hands and knees or hands and feet.
●Reaching. Extending hand(s) and arm(s) in any direction.
●Standing. Particularly for sustained periods of time.
●Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
●Pushing. Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
●Pulling. Using upper extremities to exert force in order to draw, haul, or tug objects in a sustained motion.
●Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position.
●Fingering. Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
●Grasping. Applying pressure to an object with the fingers and palm.
●Feeling. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
●Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
●Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.

The physical requirements of this position
Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

The visual acuity requirements
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.

The conditions the worker will be subject to in this position:
None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.)

90-Day Goals
●Satisfactory completion of onsite Counter Culture Coffee orientation
●Effective demonstration of the ability to work without supervision and with other regional team members
●Effective demonstration of the ability to complete required tasks in a timely manner
●Effective demonstration of the ability to communicate with the National Sales Team
●Completion of at least four Professional Development courses
●Lead a Tasting at Ten, and a Catalogue Cupping

Benefits: Current employee benefits include: group health (medical, dental and vision), available the first of the month after 30 days of employment; Flexible Spending Accounts for Healthcare and for Dependent Care; short- and long-term disability; life insurance; 401(k) program; paid time off; six company holidays. After six months employment, eligibility for regional profit sharing plan (for regional team members only). Benefits are subject to change, with or without notice, by CCC and/or plan administrators.

Counter Culture Coffee is an Equal Opportunity Employer in both policy and practice.

Counter Culture Coffee assesses candidates for employment based on their knowledge, skills, and abilities to perform the job for which they are applying and without regard to any non-job related category as protected by federal, state or local law.

Equator Coffees & Teas

Company Culture
Equator Coffees is a certified B Corporation, Equator Coffees is a successful, growing, customer-oriented specialty coffee company. Equator was voted National Small Business of the Year in 2016 and San Francisco Business Times Top 100 Women-Owned Business for the past 12 years. As a B Corporation, we have both a strong emphasis on producing and serving the highest quality coffees and teas, and running a for profit business that is socially and environmentally sustainable.

Position Overview
We are seeking an experienced and strategic Vice President (VP) of Marketing and Growth to direct, oversee and manage the Marketing department and team. Our ideal person will design, implement and monitor effective marketing strategies that align with Equator's business goals across four channels: Retail, Wholesale, Direct to Consumer and Etail.

The VP of Marketing & Growth will lead media, marketing investment, brand marketing strategy and will drive all Company marketing efforts in close partnership with the Chief Executive Officer, Chief Operating Officer and Finance and Operations teams. This role will drive the annual planning and the brand marketing budget strategy with a strong focus on building brand identity and resonance, increasing awareness and relentlessly managing customer acquisition and lifetime value retention.

The Vice President of Marketing and Growth will report directly to the Chief Executive Officer and will oversee the internal Marketing team which currently consists of a Digital Marketing Manager, Brand Marketing Manager, Marketing Project Manager and Events Manager.

Responsibilities
● Develop and implement a cohesive omni-channel marketing plan to increase Equator’s brand awareness and promote a seamless customer experience across all channels to achieve revenue growth goals
● Develop multi-channel strategies to promote a seamless customer experience across all channels
● Set and monitor current and long-term goals for the internal marketing team and outside brand agency
● Execute on and manage the Marketing department’s omni-channel annual budget
● Oversee strategies and programs that increase retail guest counts and drive sales
● Build relationships with media and stakeholders through creative PR, social media and event strategies
● Conduct consumer research and market analysis to identify opportunities for growth, including tracking competitors’ activities through benchmarking (i.e., Instagram following, brand reach, etc.)
● Establish and maintain dashboard reporting tools for tracking KPIs across all channels and present on marketing metrics to executive leadership
● Relentlessly manage customer acquisition costs vs. lifetime value to drive the profitable acquisition and retention of consumers across all channels and grow subscription base
● Prioritize marketing projects, including retail and wholesale events and allocate resources accordingly
● Manage all marketing and PR for new store openings and drive activation.
● Work with Channel Managers to develop a content strategy that inspires and engages consumers to join the Equator movement
● Build a network of highly engaged brand ambassadors to enable organic content and drive brand reach and engagement
● Manage external teams to optimize paid marketing efforts
● Create a strategic marketing plan to bring new product innovations to market, i.e. Instant Coffee (Sudden), Brand Merch and Ready to Drink (RTD) and any other innovations that are brand appropriate and offer an ROI and opportunity to place Equator at the forefront of product innovation in Specialty Coffee

Requirements
● 10+ years of experience in marketing required
● Experience in restaurant or retail marketing preferred
● Track record of driving results and growth in omni-channel marketing
● Experienced in managing an internal marketing team that is both quantitative and qualitative focused
● Experience managing email campaigns, paid partnerships, social marketing, SEM, and SEO
● Bachelor’s Degree, preferably in marketing or business. MBA a plus
● Knowledge of Google Analytics and tools across digital marketing channels (e.g. AdWords)

Qualities
● Passionate, high-energy, hybrid executive that is a visionary leader, capable of driving results and high-level strategy throughout an organization, while also getting hands dirty
● Committed to developing socially responsible brands and businesses
● Effective communicator
● An entrepreneurial spirit and servant leader motivated by building a legacy brand
● Drives for results
● Creative, innovative and collaborative
● Strong hospitality and customer service orientation
● Champion of people
● Passionate about being a part of a growing coffee brand

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Equator Coffees & Teas is an equal opportunity employer. All aspects of employment including the decision to hire, promote, and discharge will be based on competence, performance and the business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, gender (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or any other applicable legally protected characteristics.

ReAnimator Coffee Roasters

As a specialty coffee roaster with a national presence, ReAnimator Coffee relies on the experience of our coffees to convey our dedication to quality sourcing and roasting. Every customer experience, whether in our cafes or in their own homes, should exceed expectations, and showcase the coffees that we work so hard to present.

Working as part of the Production team, the Production Roaster is responsible for making sure that each batch of coffee is roasted in a consistent, thoughtful manner. The ability to maintain focus is key to success in this position, due to the repetitious nature of the job.

After the coffee is roasted, it is evaluated during frequent Quality Control cuppings. Part of our mission at ReAnimator Coffee is to roast coffee in a data-driven, scientific way. With that in mind, being able to critically evaluate roasted coffee alongside the Production Manager, Director of Coffee, and Quality Control Manager is a fundamental part of this position.

An ideal candidate for this role would have a keen eye for detail, a passion for roasting, an ability to detect small differences between batches of coffee, a humble demeanor that can accept frequent feedback, and a desire to learn and grow as a professional coffee roaster.

Essential Functions and Responsibilities

• Perform the vast majority of production roasts

• Be proficient in all functions of Cropster in order to maintain accurate inventory and roast curve records

• Meet frequently with the Quality Control Team for discussion and defining of goals in the QC program

• Participate in the cleaning of all roasting apparatus

• Communicate effectively with the Production Manager about daily production goals

• Possess a working knowledge of blend recipes and private label menus

• Help to identify coffees that require analysis and report them to the Quality Control team

• Maintain an efficient pace while roasting that balances quality with productivity

• Reports to the Production Manager

Requirements

• 2 years specialty coffee experience

• Dedication to roasting excellent coffee that is delivered swiftly and professionally

• An interest in the current events of specialty coffee

• A desire to participate in regional and national roasting competitions and events

• Able to lift 50 pounds unassisted, 150 pounds assisted

• Able to stand and walk for up to 10 hours a day

• Have a valid driver’s license

Please reply via email with a cover letter and resume to info@reanimatorcoffee.com. Please use the subject line “Production Roaster" in your email. Thanks!

Metric Coffee

Metric Coffee
Barista
Chicago, Illinois

Job Description
Metric Coffee is seeking an experienced, full-time barista for its flagship Metric West Fulton location. The ideal candidate has at least one year of barista experience (or equivalent knowledge) in a specialty coffee setting, exhibits kindness and empathy when working with colleagues and customers, communicates effectively, and presents themselves neatly with a dose of personal style. If you love working at the intersection of coffee, food, and everything delicious this city has to offer, we’d love to hear from you.

Metric West Fulton is a collaborative effort, driven by its team of baristas. The barista candidate needs to be able to work with little supervision, acts proactively, and can contribute ideas to how we can operate more efficiently. Preference will be given to those candidates who are looking to grow with the company and have already obtained a ServSafe certification.

Local and national media have recognized Metric West Fulton for serving some of the best coffee around, and we strive always to be improving what we do to bring the best-quality coffee to our local community. We bring our A-game, every day.

Royal Coffee, Inc

About Royal Coffee, Inc.
Royal Coffee is a family-owned and operated importer of specialty green coffees, serving the international roasting community. Founded in 1978 by Bob Fulmer and Pete McLaughlin in a tiny office on Hollis St., we began with the purchase of a single bag of coffee that Bob and Pete used as a desk until they found a buyer for it. They turned the proceeds of the first sale into two more bags, and the rest is history.

We now import the finest coffees in the world, from over 30 countries of origin and a vast network of producing partners. From warehouses in Oakland, Seattle, Madison, Houston and Shanghai, Royal supplies some of the top roasting houses around the globe. Our humble roots continue to inform our day to day operations though, as many of our clients get their start with us buying a single bag of coffee.

Whether our customers are looking for a single high-end, exclusive 22lb Crown Jewel box, a pallet or two of individual selections from our extensive Offering Sheet, or a forward spread on multiple container loads drop-shipped to any port in the world, Royal’s trading and logistics are here to help.

About ​​The Crown: Royal Coffee Lab & Tasting Room
The Crown​ is an open-source coffee education center, laboratory, event space, and tasting room, celebrating the importance of Oakland to the international coffee community and its history. An incubator of ideas and promoter of experimentation across the entire supply chain, The Crown is inclusive, transparent, and collaborative.

Set to open in early 2018, The Crown will have five key components: Tasting Room, Presentation Space & Cupping Lab, Brewing Lab, Roasting Lab & Event Space.

The Tasting Room:​​ I​n the Crown Tasting Room, we have a unique opportunity to showcase Royal Coffee’s best products. By not being beholden to a traditional format cafe we have been given the freedom to explore the limits of what coffee service can be, while remaining focused on our product: coffee. ​The tasting room will be a reflection of Royal’s cupping room and is meant to delight both the coffee professional and coffee consumer. This isn’t the usual high-end specialty coffee retail environment.

● The Presentation Space & Cupping Lab:​​ Here, we will offer small, medium and large scale cuppings centered on unique experiences, education, and purchasing. We will also host lectures, presentations, movies, music, and events for both our industry and our city.

● The Roast Lab: ​​Intended to host SCA certified courses and cutting-edge original workshops in conjunction with industry leaders. From this lab we will publish roast curves and progressive experiments on a variety of production, home, and sample roasters, all of which will be showcased online through our Crown Analysis program

● The Event Space: ​​This entire space will be the host of large scale events celebrating the specialty coffee industry and the importance of our home: Oakland, California.

Barista Core Responsibilities
Stellar Customer Service & Beverage Excellence in The Tasting Room (75% of time)
● Create and serve drinks to the high standards set by the ​Tasting Room Director a​ nd the ​Lead Barista
● Greet every customer; serve and anticipate customer/client needs with the best possible customer service throughout the entire space, including behind the bar, in the brew and roasting lab, and in the cupping room.
● Present and explain the rotating menu to a clientele of both coffee professionals and the general public
● Have a clear knowledge of all coffees being served, including their producer, roast profile, and current brew recipe
● Cash Handling/Register Operation
● Maintain inventory of items essential to the Tasting Room’s success - coffee, paper goods, milk
and more.
● Ensure customer service areas remain spotless throughout the day, including the Tasting Room,
hallway and restrooms.
● Wash dishes throughout the day and maintain a pristine service environment.
● Communicate clearly with fellow baristas, lead, ​Tasting Room Director a​ nd ​The Crown ​staff to ensure an impeccable experience for all visitors to our space.
● Support a culture that attracts, retains and develops the highest quality Baristas in the industry.
● Able to work an 8 hour day Monday to Friday with an unpaid, hour-long meal break between
the hours of 6am - 5pm (i.e. 6am - 3pm or 7am - 4pm or 8am - 5pm)

Lab Assistant Responsibilities
Detail Oriented Experimentation & Data Management (10-15% of time)
● Experimentation with brewing, grinding and water science in collaboration with the rest of ​The Crown​ team
● Experimentation with roasting, as well as production roasting for cuppings, Crown Analysis, and the Tasting Room
● Set up and break down cuppings for ​The Crown​, Royal sales team and customers, and for the public
● Assist in green coffee analysis and data input
● Assist ​The Crown Team​ with Crown Analysis in the Roast, Brew, and Cupping Labs, as well as
with building content for the blog, website, and newsletter

Collaboration & Cross Functional Success (10-15% of time)
● Apprentice in other key areas of ​The Crown​ to ensure the Tasting Room is fully synced with all other aspects of the space, and (more importantly) to continue to grow as a coffee professional.
● Take both class from the Crown’s curriculum and SCA/CQI certified courses
Cup coffees (production roasts, Crown Analysis, new arrivals, and experiments) with ​The Crown team.

About You
This is a unique opportunity for a creative self-starter looking to move the specialty coffee industry forward & grow their career.
● Passionate about the specialty coffee industry, committed to transparency and collaborative in nature.
● 2+ years of experience as a barista
● Adaptable to new procedures
● Seeks opportunities for self development and career advancement
● Takes control and exercises leadership when necessary
● Communicates and networks effectively; clear and direct verbal communicator.
● Desire to learn and explore all facets of the coffee industry; seeks out learning opportunities
● Focuses on results and achieving personal work objectives; Looking to help build a highly
innovative specialty coffee hub from the ground up
● Foreign language skills appreciated but not required

Benefits
● Health, Vision and Dental
● Gym Membership
● 401K Match
● Profit Sharing
● Paid Time Off
● Access to some of the best coffees in the world, with cutting edge technology and the freedom to explore them
● Ongoing educational opportunities in our SCA and CQI certified brew lab, roast lab, and cupping lab

To apply, please send a cover letter and resume to TheCrown@royalcoffee.com. Write the position you are applying for & name in the subject line i.e., Barista, First Name, Last Name.

Royal Coffee, Inc

About Royal Coffee, Inc.
Royal Coffee is a family-owned and operated importer of specialty green coffees, serving the international roasting community. Founded in 1978 by Bob Fulmer and Pete McLaughlin in a tiny office on Hollis St., we began with the purchase of a single bag of coffee that Bob and Pete used as a desk until they found a buyer for it. They turned the proceeds of the first sale into two more bags, and the rest is history.

We now import the finest coffees in the world, from over 30 countries of origin and a vast network of producing partners. From warehouses in Oakland, Seattle, Madison, Houston and Shanghai, Royal supplies some of the top roasting houses around the globe. Our humble roots continue to inform our day to day operations though, as many of our clients get their start with us buying a single bag of coffee.

Whether our customers are looking for a single high-end, exclusive 22lb Crown Jewel box, a pallet or two of individual selections from our extensive Offering Sheet, or a forward spread on multiple container loads drop-shipped to any port in the world, Royal’s trading and logistics are here to help.

About ​​The Crown: Royal Coffee Lab & Tasting Room
The Crown​ is an open-source coffee education center, laboratory, event space, and tasting room, celebrating the importance of Oakland to the international coffee community and its history. An incubator of ideas and promoter of experimentation across the entire supply chain, The Crown is inclusive, transparent, and collaborative.

Set to open in early 2018, The Crown will have five key components: Tasting Room, Presentation Space & Cupping Lab, Brewing Lab, Roasting Lab & Event Space.

The Tasting Room:​​ I​n the Crown Tasting Room, we have a unique opportunity to showcase Royal Coffee’s best products. By not being beholden to a traditional format cafe we have been given the freedom to explore the limits of what coffee service can be, while remaining focused on our product: coffee. ​The tasting room will be a reflection of Royal’s cupping room and is meant to delight both the coffee professional and coffee consumer. This isn’t the usual high-end specialty coffee retail environment.

● The Presentation Space & Cupping Lab:​​ Here, we will offer small, medium and large scale cuppings centered on unique experiences, education, and purchasing. We will also host lectures, presentations, movies, music, and events for both our industry and our city.

● The Roast Lab: ​​Intended to host SCA certified courses and cutting-edge original workshops in conjunction with industry leaders. From this lab we will publish roast curves and progressive experiments on a variety of production, home, and sample roasters, all of which will be showcased online through our Crown Analysis program

● The Event Space: ​​This entire space will be the host of large scale events celebrating the specialty coffee industry and the importance of our home: Oakland, California.

Lead Barista Core Responsibilities
Front of House Leadership & Beverage Excellence in The Tasting Room (75% of time)
● Create and serve drinks to the high standards set by the ​Tasting Room Director
● Lead by example and ensure that every drink produced meets the standards set by the ​Tasting
Room Director.​
● Greet every customer; serve and anticipate customer/client needs with the best possible
customer service throughout the entire space, including behind the bar, in the brew and
roasting lab, and in the cupping room.
● Present and explain the rotating menu to a clientele of both coffee professionals and the
general public
● Provide training for baristas both in service and in the brew lab to continually develop the
team’s coffee and customer services skills, and to ensure that every drink prepared is
exceptional.
● Assist in dialing in a rotating coffee menu
● Cash Handling/Register Operation
● Oversee and maintain inventory of things necessary to the success of the Tasting Room, including: milk, paper goods, towels, cleaning supplies etc.
● Ensure customer service areas remain spotless throughout the day, including the Tasting Room, hallway and restrooms. Wash dishes throughout the day and maintain a pristine service environment.
● Communicate clearly with fellow baristas, lead, ​Tasting Room Director a​ nd ​The Crown ​staff to ensure an impeccable experience for all visitors to our space..
● Support a culture that attracts, retains and develops the highest quality Baristas in the industry.
● Able to work an 8 hour day with an unpaid, hour-long meal break
Lab Assistant Responsibilities: Detail Oriented Experimentation & Data Management (10-15% of time)
● Experimentation with brewing, grinding and water science in collaboration with the rest of ​The Crown​ team
● Experimentation with roasting, as well as production roasting for cuppings, Crown Analysis, and the Tasting Room
● Assist in green coffee analysis and data input
● Set up and break down cuppings for ​The Crown​, Royal traders and customers, and for the public
● Assist ​The Crown Team​ with Crown Analysis in the Roast, Brew, and Cupping Labs, as well as
with building content for the blog, website, and newsletter
Collaboration & Cross Functional Success (10-15% of time)
● Apprentice in other key areas of ​The Crown​ to ensure the Tasting Room is fully synced with all other aspects of the space, and (more importantly) to continue to grow as a coffee professional.
● Take classes from the Crown’s curriculum and SCA/CQI certified courses
Cup coffees (production roasts, Crown Analysis, new arrivals, and experiments) with ​The Crownteam.

About You
● Passionate about the specialty coffee industry, committed to transparency and collaborative in nature.
● 2+ years of barista, training, and team leading experience
● Takes control and exercises leadership when necessary; initiates action, gives direction, and
takes responsibility.
● Supports others and shows respect for all. Puts people first, works effectively with individuals
and teams.
● Plans ahead and works in a systematic and organized way. Focuses on results and on achieving
personal work objectives.

● Applies own expertise effectively. Quickly learns new technology. Adapts and responds well to change.
● Communicates and networks effectively; clear and direct verbal and written communicator.
● Desire to learn and explore all facets of the coffee industry; seeks out learning opportunities
● Focuses on results and achieving personal work objectives; Looking to help build a highly
innovative specialty coffee hub from the ground up
Foreign language skills appreciated but not required

Benefits
● Health, Vision and Dental
● Gym Membership
● 401K Match
● Profit Sharing
● Paid Time Off
● Access to some of the best coffees in the world with cutting edge technology and the freedom
to explore them.
● Ongoing educational opportunities in our SCA and CQI certified brew lab, roast lab, and cupping lab

To apply, please send a cover letter and resume to TheCrown@royalcoffee.com
● Write the position you are applying for & name in the subject line i.e., Lead Barista, First Name, Last Name.

Bluestone Lane

Bluestone Lane
Experienced Barista
Manhattan, New York, New York

About us:
Bluestone Lane, New York's premier coffee experience, is on the lookout for energetic and experienced Baristas to join the team. Bluestone Lane is an Australian inspired, primarily New York based café and coffee brand (but fast expanding around the US!) that makes a difference to our Locals' daily ritual, every day. With a keen attention to detail, quality and service we are looking for the best in the business to join our team. If you thrive in a fast-paced environment, are a team player and have customer service experience then we want to hear from you.

The ideal candidate
• Thrives in a fast-paced environment - loves the buzz!
• Make locals feel appreciated and valued throughout interactions.
• Dial in and maintain consistent espresso extraction as per Bluestone Lane brew ratios
• Follow all Bluestone Lane drink recipes and procedures and complete in a timely manner
• Is reliable and hardworking - arrives on time ready to crush it
• Maintain an organized and hygienic working environment, clean routinely and restock as required
• Perform well under pressure and maintain efficient, friendly service

To be considered, you will possess
• Minimum one years’ experience in a customer service environment and a passion to provide an exceptional customer experience
• Minimum one years’ experience in crafting specialty espresso beverages using a manual machine
• Attention to detail and strong communication skills
• Latte art skills and an understanding of extraction
• Experience in, and an ability to use a Point of Sale (POS) system

Ally Coffee

Dimensions
Develop and implement marketing plan in collaboration with company’s leadership; Plan, direct, and coordinate Ally events and presence at industry events; Guide marketing team to align with marketing plan.

Key Responsibilities and Accountabilities

Managing the public presence of Ally Coffee following marketing plan and current brand guidelines.
• Create formal marketing plan for 2019 based on guidance from Ally Coffee company’s leadership, and collaborate on future plans.
• Manage activities of Content and Graphic Design staff to align with marketing plan.
• Create sales marketing campaigns with US and European Sales Managers.
• Oversee website appearance, content, and functionality either directly or through managed delegation.
• Supervise all social media platforms—timing, content, appearance, and integration.
• Supervise forthcoming E-commerce platform.
• Collaborate with Director of Learning on aligning business strategy with learning programs, both internal and external.

• 5 years in marketing preferred
• 2 years E-commerce experience preferred
• Coffee industry experience preferred, however open to other specialty food or beverage product
• University degree in marketing, business preferred, or liberal arts and sciences with relevant work experience

Devocion

Devocion
Trainer
New York, New York

Devocion is the only exclusive farm to cup roaster in the world. All of our green beans are sourced from Colombia and arrive from our dry mill to our Roastery located in Brooklyn in an average of 10 days. Our current education program includes extensive training for our wholesale partners and growing retail staff. We are looking for a trainer to help maintain quality control within our wholesale partner network. This position requires traveling throughout New York City with the possibility of traveling outside of New York State.

Our ideal trainer
• Approaches all opportunities with a positive attitude and thrives in a public speaking environment.
• Works to develop their palate and has previous experience in cupping coffee.
• Attends events within the coffee community and is attentive of new developments within the coffee industry.
• Must be a great team player and communicate effectively with team members.
• Uses logic and palate development to dial-in coffees and teach basic techniques to baristas of varying experience levels.
• Has basic knowledge of equipment maintenance including (but not limited to): grinder calibration, batch brewing calibration, gasket replacement and proper cleaning of bar equipment.
• Performs well under pressure and excels in troubleshooting.

Stumptown Coffee Roasters

Stumptown Coffee Raosters
Green Coffee Handler
New York, New York

Reporting to the Roasting Manager, the Green Coffee Handler works as part of the Roasting Department, closely interacting with the roasting team on an ongoing basis. With direction and oversight from the Roasters, the handler coordinates and stages green coffee for the roasting day, loads green coffee into the charger and maintains the cleanliness and organization of the coffee roasting area.

Essential Functions
• Green Coffee Roasting Preparation - Stages green coffee in anticipation of the daily roasting needs, coordinating them to match the roasting list
• Green Coffee Charging - Assists in loading green coffee into the charger to load the roaster, understanding and following the blend sheets and recipes
• Stocking Green Coffee - Replenishes coffee inventory on a daily basis
• Maintaining Inventory - Assists in maintaining green coffee inventory area. Duties include: knowing the correct and current components of each coffee, notifying roasters well before components run out of stock, preparing storage areas for weekly and monthly coffee counts as needed
• Other Duties - General maintenance and cleaning activities as needed and perform other duties as required
• Support Quality - Assist the roasters with quality assurance when requested (set-up and tear down of cuppings and other sensory evaluation)

Work environment
• Work is performed in a warehouse environment
• The work environment can be noisy and dusty
• Temperatures can be variable in the work area

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, pregnancy, national origin, ancestry, age, marital status, physical or mental disability, genetic information, medical condition, veteran status, or any other class protected by local, state or federal law.

Neighbor Bakehouse

Neighbor Bakehouse
Baristas
San Francisco, California

Neighbor Bakehouse is located in the Dogpatch Neighborhood in San Francisco, 2343 Third St San Francisco, CA 94107. It’s a small artisan bakery serving sweet and savory pastries, breads, and other assorted lunch/ deli items. We are only open Wednesday - Sunday 6:30-2pm so the hours early. It’s a fast paced friendly environment with a heavy focus on hospitality. We love sharing our treats and knowledge around pastry.

We are looking for baristas with a minimum of two years of bar experience.

Expectations for baristas
• Correct cash handling/ register input
• Mindfulness around handling pastries and product
• Positive attitude and team player mentality
• Ability to lift and move tables or boxes up to 50lbs
• Ability to be engaged during long rushes
• Commitment to excellent customer service and beverage preparation consistently

Our offer
• Full to Part-Time shifts (all shifts will be finished by 3:30pm at the latest)
• Competitive wages
• Close to city transit
• Health benefits and PTO

Pomegranate

Pomegranate
Lead Barista
Brooklyn, New York

Pomegranate
We're looking for full-time Lead Barista to join our team. The ideal barista is someone who is passionate about coffee, food and creating incredible guest experience. . We serve a high-volume of customers every day and pride ourselves on the quality of our product and excellent customer service we provide. We're located in Midwood, Brooklyn near the Avenue J stop off the Q line. Our staff is talented and respectful of one another. We are looking for the same. We have an awesome crew and look forward to meeting you!

Black Jet Baking Co.

Black Jet is a small, neighborhood bakery and cafe in San Francisco’s lovely Bernal Heights neighborhood. We make festive classic american baked goods both for everyday consumption, and for special occasions and holidays. We hope to have our cafe be a hub for the neighborhood, and a destination for those who live further away.

We sell Ritual Coffee and will send all new hires to coffee training at Ritual. It is important to us that we serve the best beverages possible.

Early morning and some weekend availability is a must (we are open wednesday through sunday 7am-3pm), as is holiday availability (thanksgiving through xmas is our busiest season).

This is a family and community oriented business so applicants must be able to be friendly and patient. Good service is a requirement at Black Jet.

Salon Design

Salon Design
Cafe Manager
Boston, Massachusetts

Cafe by Salon, a new cafe in the heart of Beacon Hill, seeks a General Manager (GM) to lead its cafe operations. Working closely with the Owner, the GM will be responsible for the daily operations of Cafe by Salon and entrusted with the keys to the business. The GM will work the line on busy days, provide on-the-ground management of staff and cafe workflow, and be responsible for the core elements of cafe operations. It is essential that their GM has a first hand knowledge of, and passion for, coffee shop operations as well as relevant Barista experience. This is an exciting opportunity for the right candidate to be a part of a new and growing independent business.

Stumptown Coffee Roasters

Stumptown Coffee Roasters
Cafe Manager
Los Angeles, California

We work hard. We have tremendous amounts of respect for each other and for what we do. We are progressive, open and evolving, but uncompromising in our commitment to quality. We are focused on sustainable growth and value everyone’s contribution and we also have lots of fun together. We are passionate group of folks, some might even say obsessive. No matter which team we’re on, we’re sourcing, roasting, tasting, testing, practicing and pushing ourselves to do it better. And we drink the best office coffee on the planet.

Work directly with the retail team in managing the café and communicating with all company departments in order to provide an unsurpassed coffee experience. Provide continued leadership to café employees and direct retail operations in assigned cafe.

Essential Functions

● Create an exceptional coffee experience and be a coffee industry leader
● Lead and direct the business activities of the café
● Serve as the voice and the face of Stumptown
● Manage inventory and all monetary transactions
● Ensure quality by proper training of all café employees
● Attend regular meetings with the general manager and training manager
● Conduct staff meetings with café personnel on a regular basis
● Maintain café maintenance and cleanliness
● Educate customers on all of our products
● Maintain high quality and consistent product standards
● Cup and taste coffee regularly to maintain familiarity with product and quality standards
● Stay informed of new coffee availability and attributes
● Other duties as assigned

Supervisory responsibilities

● Manage café employees

Qualifications

● Demonstrated passion and enthusiasm for coffee
● Customer service that is executed in a personal and professional manner
● Experience and proficiency with Stumptown espresso preparation standards
● Desire to educate others about our coffee and espresso methods
● People management skills
● Strong attention to detail
● Great communication skills with both employees and customers
● Open to criticism and constantly striving to improve
● Ability to multi-task with ease

Physical Demands

● Stand and walk—must be able to stand for shifts and move about the café
● Perform repetitive motion with the hands, wrists and forearms to operate espresso machinery
● Taste/Smell – ability to detect and perceive smell of coffee
● Talk/hear – frequently communicates with customers
● Carry weight, lift – lift up to 5 pounds frequently and up to 50 pounds occasionally

Work environment

● Work is performed at the cafe
● The work environment can be noisy

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, pregnancy, national origin, ancestry, age, marital status, physical or mental disability, genetic information, medical condition, veteran status, or any other class protected by local, state or federal law.

Slayer

Slayer
Director of Sales Americas Region
New York, New York

Slayer is a Seattle-based manufacturer of professional coffee equipment. We are dedicated to improving and embodying the worldwide standard of quality for specialty coffee beverages by developing machines, tools, and accessories for the preparation of superior espresso beverages. Throughout the industry, Slayer products are known for innovative technologies and inimitable designs. Our company culture is inclusive and admired for being one that provokes creativity and inspires progress.

As Slayer grows and in order to support this vital stage of growth, we seek skilled candidates for a new position: Director of Sales Americas Region based in New York City, USA. In this role, you will join a team of established sales reps, with the goal of leading this team from Canada to South America. Our mission is to sell with passion and sell differently then it has been done in the past.

Our team is based in Seattle, New York, and Melbourne Australia, this Candidate will be based in New York City USA. This is a full-time position with Slayer that offers a competitive salary, Health/Dental/Vision, 401K, and plenty of delicious coffee and the opportunity to be part of the specialty coffee world. Travel less than 50% of the time will be required and periodic travel abroad will be expected, a passport will be required.

Primary Responsibilities
● Lead, coach, develop and hire a team of Sales reps who cover the countries, in your region
● Develop and implement the Go to Market plan with the VP of Business and Customer Development
● Track sales team metrics and report data to leadership on a regular basis
● Ensure sales quotas/goals are met and exceeded while fostering a fun work environment
● Develop and implement strategies that support overall Sales/Company priorities and key initiatives.
● Generate new business utilizing outbound skills and techniques.
● Build and maintain a pipeline of accounts in the region

Required Skills
● Passion for great coffee and people
● Have a strong network of existing relationships within the specialty coffee industry
● Quick thinker, that is highly adaptable to change
● Desire to be on a team and help build a department using shared experiences
● Passion for doing the “impossible”
● Desire to lead by example (you will be active in selling, and leading your team).

Stumptown Coffee Roasters

Hi, we’re Stumptown. We’re a coffee company, and we source, roast, taste, package, sell, deliver, brew and serve what we firmly believe is the best coffee on the planet. We are progressive, open, and evolving but uncompromising in our commitment to quality. We work hard, collaborate constantly and have fun every day. We pride ourselves on our passion for excellence, our spirit of generosity and on the long-term relationships we nurture as we guide our coffee from the good hands of our hardworking partners at origin into the cups of our customers. If you love coffee, people and getting things done, this just might be the place for you.

The Sales and Market Development Representative is responsible for building, cultivating and growing Stumptown’s Wholesale business and achieving sales and profitability targets within their assigned market. Working as part of the broader regional team, this position involves pursuing new wholesale business across a variety of channels and further building business within established accounts. The Sales and Market Development Representative works with the production, training and service teams to support the sales and account management activities within the region.

Essential Functions

● Develop and deploy sales strategy based upon go-to-market and wholesale partnership principles to generate sales leads and build upon existing business to achieve sales and profitability targets for assigned market
● Maintain a priority based schedule for meeting with prospective customers; effectively manage new prospect meetings and appointments
● Organize and maintain key initiatives around opportunities, targets and geographies
● Develop a firm understanding of products and services offered and demonstrate this understanding in the sales process
● Provide regular recaps of account visits and call frequency to Wholesale leadership team
● Follow the Stumptown sales cycle from prospect to new account to roll-out
● Cold call ‘the Stumptown way’ and be able to represent the company in any situation
● Share enthusiasm for selling and enjoying our coffee; hold regular coffee tastings, including cuppings and drip tastings
● Demonstrate ability to prescreen and select wholesale customers
● Sell and manage espresso equipment with wholesale customers
● Ensure coffee quality among accounts through hands-on bar skills and coffee knowledge
● Improve Stumptown’s customer relationships with a focus on profitability
● Other duties as assigned

● Ability to sit continuously at a computer
● Able to lift up to 5 pounds frequently and up to 50 pounds occasionally

Work environment

● Work is performed in both an office setting and also at customer sites.
● Environment may vary at times.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, pregnancy, national origin, ancestry, age, marital status, physical or mental disability, genetic information, medical condition, veteran status, or any other class protected by local, state or federal law.

Highwire Coffee Roasters

Highwire Coffee Roasters
Cafe Manager
Oakland / Berkeley, California

Highwire’s purpose is to use business as a vehicle for good. We want to create welcoming spaces for people to gather and jobs that are worthwhile. This is the core of the good we want to do. This depends entirely on the caliber of our people. Great people make great experiences. We want to work with the warmest, smartest, connecting, caring people who are also among the best at making coffee. Obviously, that’s not just anyone.

A Cafe Manager at Highwire leads and inspires their team to delight our customers by being approachable, coffee-focused, and operationally confident. They create great spaces to work, where people can grow and develop personally and professionally, utilize their strengths, and be part of something pretty special. Additionally, they are results-driven and ensure efficient operations to help drive growth and profitability for their cafe.

Come to us with
● Coffee Enthusiasm - We are enthusiasts and we need you to be too. Enthusiasm for what you know about the industry, and what you don’t yet know, will be critical in developing your team. You don’t wait for this to come to you, you seek it out, share it, and collaborate with your team and peers to promote a culture of continual learning.
● People Skills - Being a good leader means understanding that there’s no “one-way” to manage people; building rapport and trust with your team while setting clear expectations is key. Additionally, you effortlessly deliver authentic, kind and empathetic service with joy and energy, both internally and externally, to elevate the experience.
● Operational Excellence - You understand what it takes to drive your cafe forward, and make it a great space to work. You ensure smooth daily operations and workflow for the team, analyze the business frequently, and are a driver of results to ensure financial profitability.
● Effective Communication - You are a comfortable and clear communicator who imparts information to individuals or largegroups effectively and delivers constructive feedback in a way that is effective and kind.

What we offer
● Work for a small, stable, east bay company - We’re in our 7th year and growing, and continue to improve. We want leaders to share in our vision and contribute their ideas and enthusiasm to help us achieve it.
● Work with an amazing group of individuals - We are diverse in our backgrounds and interests and we get to bring our whole self to work each day. Our common ground is our love for coffee, and we enjoy gathering together and getting to know more about each other.
● An opportunity to continue to grow/develop - We encourage it in all forms. Grow your coffee knowledge/confidence, your management skills, your industry connections, learn a new skill, there’s always a way to pitch in somewhere - contributing your strengths or building a new skill.
● Competitive pay and benefits - Health plan for those working 25 hours or more, PTO, 401K, some free coffee and tea and discounts on our merchandise.

Ideal candidates have
● 1 year in a store/cafe manager role
● Specialty coffee experience
● Exceptional customer service and hospitality practices
● An understanding that being an exceptional barista is more than just making delicious drinks
● Existing accredited CA Food Safety Certification (manager level) or certification within 30 days post-hire

Ceremony Coffee Roasters

Ceremony Coffee is a quality-drive roaster/retailer pursuing all things good in coffee. In our hard work together with partners and customers, we are about authentic relationships, shared knowledge, and beautiful coffee experiences. The cafe manager job comes with a lot of responsibility and requires hard work and dedication to fulfill our commitment to customers and represent our coffee in the best possible way. Your job will include making major decisions, directing employees toward common objectives and goals, and providing leadership. You will direct the cafe operations and lead retail staff toward this end.

Madcap Coffee Company

Madcap Coffee Company
Barista
Detroit, Michigan

Madcap Coffee is seeking an organized, mission driven, and coffee loving person to be a barista! Must be passionate about hospitality, adept at multitasking, efficient, and have interest in the greater food and beverage industry.

Coffee experience not required. If you have customer service experience, would love to work with a team of high performing baristas, and would thrive in a fast paced and high energy atmosphere, this opportunity could be for you!

Baristas report directly to their Cafe Managers. Positions for part and full time are available in our new Detroit location. No summer work or temporary work available. Must be available weekends.
Contact for applicants: https://madcap.bamboohr.com/jobs/

Madcap Coffee Company

Madcap Coffee Company
Cafe Manager
Detroit, Michigan

The Cafe Operations Manager is responsible for managing and overseeing the day-to-day cafe operations at your respective location; maintaining all standard operating procedures and fostering a positive working environment. The person in this role creates the tone and personality of the cafe and team by being an advocate and promoter of training and development, customer service, relationship extension, product knowledge, cost management, department of health and sanitation adherence, and values alignment amongst team members. This individual will also work closely with the Retail Director.

Madcap Coffee Company

Madcap Coffee Company
Cafe Educator
Detroit, Michigan

Good tasting coffee doesn’t just happen; it takes knowledge and consideration at every step in the process. At Madcap Coffee, our baristas make up a significant part of our success. The training process that our baristas go through is taught by our Cafe Educator, who is an integral part of the company. Cafe educators lead by example while teaching baristas quality workflow, drink composition, and overall coffee education. The Cafe Educator is to demonstrate professionalism at all times while executing Madcap’s vision and mission to all baristas and coworkers.

We plan to run the best coffee roasteries and bars in the country and are looking for the right people to help us do it. So bring your ideas, spirit, and love for coffee to the table, and work with folks who share all of those things and want to do something more than the just the status quo.

Responsible for sharing Allegro’s incredible coffee and other products with customers through day to day operation. Works with other team members to create a welcoming environment serving as a gathering place that consistently delivers the highest quality coffee, tea, juices and other beverages with unparalleled customer service. Includes daily brewing, espresso machine operation, juice bar drink preparation (if applicable), cash register operation, retail store upkeep, and sales of Allegro coffee. Supervises all Cafe Team Members and manages store safety and security in the absence of the Cafe Team Leader.

Responsibilities
● Performs all duties of a Cafe Team member, as communicated by the Cafe Team Leader, including providing excellent customer service, drink preparation, cash register operation, and equipment cleaning & maintenance.
● Assists Team Leader in monitoring daily sales and profits and manages daily operations that support continuous improvement.
● Controls team member labor by coordinating shift positions and shift changes in the absence of the Team Leader.
● Monitors and maintains sanitation and cleaning checklists of café and equipment.
● Maintains inventory levels, orders and receives coffee, milk, and other bar supplies under the supervision of the Cafe Team Leader.
● Resolves customer complaints regarding service and product standards.
● Consistently communicates and models Allegro/WFM vision and goals to both customers and Cafe Team Members.
● Motivates and advises team members to attain performance objectives outlined by the Cafe Team Leader.
● Communicates team member performance, sales goals, and day to day operations issues to Cafe Team Leader.
● Observes workers and customers to ensure compliance with relevant regularity rules and standards, including: OSHA, Department of Labor, Health and Sanitation, FDA, Department of Agriculture, Weights and Measures, Americans with Disabilities Act (ADA) and H.A.A.C.C.P Guidelines.

Qualifications
● Previous experience in a supervisory position.
● Have a passion and knowledge for coffee/tea and related products and equipment.
● Exceptional customer service skills
● Outgoing and engaging personality with the ability to create excitement around our products and to motivate a team.
● Good organizational skills with the ability to multitask and work independently or in teams.
● High standards of excellence and the ability to work to high quality and customer service standards.
● Excellent written and verbal communication skills.
● Working knowledge of MS Word and Excel.
● Previous café experience preferred but not required.
● Ability to perform physical requirements of position.

Boot Coffee

Boot Coffee
Lab Manager
San Rafael, California

The Coffee Lab Manager is integral to the success of Boot Coffee Campus and performs a variety of tasks leading at our San Rafael, CA campus. These tasks include but are not limited to:
· Sample Roasting
· Prepare Cupping Sessions
· Maintenance of the equipment and the facility
· Support our on-going business activities through logistics management and order intake
· Supporting promotional efforts through social media and other channels

In addition to lab management, this position also includes responsibilities as a coffee consulting assistant and assistant to the CEO and Campus Director. These tasks include
· Gielding and managing business inquiries
· Scheduling meetings in person, in the field, and via video conferencing
· Preparing training sessions at Boot Coffee Campus or offsite with clients

The lab manager is also a course assistant for classes in roasting, barista skills, and sensory skills at Boot Coffee Campus. These tasks include
· Working as a station instructing during SCA and Q-Grader courses
· Leading private training sessions
· Preparing course materials and guides
· Promoting courses

All Candidates must be enthusiastic, team oriented and devoted to creating memorable experiences for our coffeeshop and hotel guests alike. Wine will be a large component of our PM business so wine-knowledgeable is a plus. Pay will be determined based on experience.
The position is responsible for the performance of a busy corner coffee (and wine) shop in a hip new hotel catering to tourists, alumni, University District business-types and students of course. We will be aiming for high hospitality and service standards, a sophisticated but unpretentious coffee and wine program and an expansive view of what a traditional hotel lobby cafe can be. We offer comprehensive benefits including: medical and dental coverage and an employee discount at all Graduate Seattle food and beverage outlets/.

Education and experience
· Minimum of High School education
· Minimum alcohol serving age
· Minimum of 1 year in hospitality or food/beverage service management

Street Bean Coffee Roasters

Street Bean Coffee Roasters
Baristas
Seattle, Washington

Street Bean Coffee Roasters is a 501(c)(3) non-profit organization that provides street-involved young adults the opportunity to reclaim their lives, one cup at a time. We are ever growing and are looking for candidates who would like to grow with us and support our mission!

● Make stellar coffee
● Operate in a team environment
● Be open to continual training and feedback
● Be a part of the team brainstorming with new ideas and improvements for the shop
● Exhibit excellent and inclusive customer service
● Maintain appearance and cleanliness of the shop
● Have a flexible schedule
● Be self motivated and passionate about coffee and community
● Act as a support system and knowledge source for apprentices in the training program

Are you looking to use your coffee skills to directly help your community? Do you want to share your knowledge and passion for coffee with others, while helping them to develop passion of their own? Is it important to you to use sustainably sourced and ethically purchased coffee (that also tastes really good)? If you answered yes to these questions, you belong on our team.

Hospitality
-Acknowledge and greet our guests promptly and naturally -Engage in a warm, authentic manner with guests; ask open-ended questions to determine their needs -Guide guests through coffee offerings in an accessible manner -Tailor depth of information shared to guests’ needs and desires -Use best judgement and intuition to exceed a guests’ expectations -Embrace empathy for those that we serve -Rectify interactions that leave a guest feeling dissatisfied -Continue to take care of the people that we host and serve throughout their experience.

Quality
-Demonstrate an understanding of freshness standards -Demonstrate an understanding of coffee extraction theory -Extract espresso, brew coffee, steam milk, and serve other products to Slate's standards -Provide feedback to leadership and roasting team regarding quality of raw products such as roasted coffee and milk -Critically taste and evaluate products while working -Thoroughly and effectively communicate coffee offerings and recipes to colleagues

Urgency
-Be mindful that good coffee takes time, and most of our coffee takes more time than our competitors. As such, work quickly, efficiently, and with a sense of urgency to serve guests as quickly as possible -Prioritize crafting beverages over conversation
-Be mindful of completing cleaning and organizational tasks that set you and your colleagues up to work quickly -Over-communicate time and tasks to guests; do not assume that your guests knows how long it takes to make a beverage, how many beverages need to be made, or that you are actively working

Environment
-Maintain a clean, organized environment that parallels our coffee quality -Complete assigned tasks efficiently and thoroughly -Maintain cleanliness of work space while crafting beverages -Set coworkers up for success by cleaning and restocking for the next shift -Communicate equipment and building needs to leadership

Professionalism + Ownership
-Treat others with kindness, respect and empathy -Communicate honestly, directly, urgently -Demonstrate a sense of ownership for responsibilities and role through hard work, drive and initiative -Make decisions that support the best interest of Slate and your team

Essential Qualifications
-Minimum 1 year of specialty coffee, food service or bartending experience. -Minimum 1 year commitment to the role in home store.
-3-5 days per week, on average 15-32 hours. Must be available weekends. Changing availability may result in loss of hours.
-90-day probationary period for role. -Compensation of Seattle Minimum Wage plus tips.