One API Portal instance is down

In this scenario, one of the API Portal instances in the datacenter goes down:

The following applies on this scenario:

The API Portal instance that is down can no longer handle requests.

All requests are handled by the remaining API Portal instances.

You must restart the API Portal instance that is down.

One database node is down

In this scenario, one database node in a database cluster goes down:

The following applies in this scenario:

The database cluster tolerates the loss of a node in the cluster, and ensures 100% data consistency.

You must restart the database node that is down, and connect it to the cluster to synchronize and start operation.

Note

When a database node has been down and absent from a cluster for a time, you must repair the node after re-integrating it into the cluster. By design, the database node eventually becomes consistent with the other nodes.

The whole datacenter is down

In this scenario, the whole datacenter goes down:

The following applies in this scenario:

No requests can be handled.

Load balancer must properly handle failures.

No data can be deployed until the system is back to normal.

Restart the datacenter

Restart the datacenter in the following sequence:

Restart the database nodes and reconfigure the cluster.

When all database nodes are running and synchronized, restart the API Portal instances.