Return postage must be paid by the customer and proof of delivery retained. IntroCar Ltd cannot be held responsible for the non-delivery of items being returned to the Company. When returning items wrongly supplied or under warranty, postage will be refunded up to a reasonable level (maximum return postage is limited up to the value of a return collection). If in doubt please contact us to confirm if return collection can be arranged.

Please refer to our Conditions of Sale for full details of return and exchange policy.

Please note that Special Order items will not be accepted as returns. These are items which have been ordered to specification, or those ordered from Bentley Motors Limited or Roll-Royce Motorcars Limited. Please contact us if in any doubt as to whether your item is viable for return.