Product Ervaringen:

Door Ivy2013-06-29 23:29:10SPECIALE AANDACHT VOOR REVIEW

Oh My gosh i just got my dress today! This is my dream wedding dress! Same great quality that we all try on in those really expensive bridal boutiques.Don't be afraid to buy from this company - they make good dresses at good prices.

Klanten Vraag&Antwoord:

I don’t understand the “hollow to floor”, can you explain it to me? How long is the tailoring time and shipping time?

Antwoord van JennyJoseph2013-07-20 03:02:49

We are very glad to make this phase clearer for you.

Hollow to Floor is the length from your hollow (center of the collarbone) to the floor. We will make the length of your dress according to this measurement. When you measure it, please take the tape from your front, with bare foot. You should stand upright and your feet should keep together.

You may refer to our measuring guide http://www.JennyJoseph.com/about/help.php?act=pop&type=size&cat_id=17 for more information.

Currently it takes 11-13 days to make wedding dresses and 9-11 days to make other dresses since the day you place an order. The shipping time also differs in shipping methods. The fastest shipping - expedited shipping takes 5-6 days for the shipment. The standard shipping takes 5-9 days. The sooner you place an order, the sooner we start preparing your dress.

Do you have any other questions about our measuring guide or anything else? We are always here ready to help you..

Door 2013-07-14 02:23:03

What is the difference between white and ivory? I am a little confused them on the picture on your website

Antwoord van JennyJoseph2013-07-14 02:24:39

Thanks for shopping on our website!

If you put the two colors together, you will see the obvious difference between them. White is a little bit cyan, while ivory is more of cream. But if you check the colors separately, the difference will not be very obvious.

If you have concerns about the two colors, we suggest you purchase our color swatches so you could check the colors in reality. Here is the link: http://www.JennyJoseph.com/Swatch-c33/?la=fromnavmenu.

By the way, since the real dress and the fabrics swatch are made from different rolls of fabrics, then slight colour difference between them will be unavoidable. We sincerely hoe you can understand this.

For any other questions, please do let us know. We are at your service.

Door karen2013-07-04 00:44:27

If i can tie the train when dancing,i am worried about being tripped?

Antwoord van JennyJoseph2013-07-04 00:44:56

Thanks for contacting us.

We can add a wrist loop on the dress and you can tie the train to the loop while dancing.Please do not worry.

Please tell us on the email when you pay the order successfully ,then we will prepare it for you.

Looking forward to your order soon!

Door Virginia2013-07-02 00:03:32

How can I pay for the dress online? Can you give more more information?
Sorry but I don't shopping online a lot.

Antwoord van JennyJoseph2013-07-02 02:14:23

Thanks for your email.

We understand payment methods vary in different countries. After a comprehensive investigation, here we have selected the most frequently used payment methods as following, PayPal account and Credit Card (Visa, MasterCard , Discover, and American Express), Debit Card, or E-check (i.e. using your regular Bank Account).

Here I have attached the link for each payment method. Please kindly have a check.
Paypal: http://www.JennyJoseph.com/about/help.php?page_id=108
Credit card: http://www.JennyJoseph.com/about/help.php?page_id=109

Anyway, the payment method differs from the currency you use and the shipping country. You can check which payment method is available to you when you enter the payment page.

If there is anything else we can help with, please feel free to tell us.

Door Jenny2013-06-28 22:58:29

I wonder is this dress suitable for a beach wedding?

Antwoord van JennyJoseph2013-06-28 22:59:18

Thanks for shopping on our website!

We have checked for you. This wedding dress is really beautiful but personally, we are afraid that the style of this dress does not match the beach wedding very well.

We have a special category called Beach Wedding Dresses. You may check the collection to see whether there are some similar styles or other styles you are also interested in. Here is the link: http://www.JennyJoseph.com/search.php?q=%2BBeach+Wedding+Dresses&la=fromnavmenu. Hope this helps.

If you have any other questions, please feel free to contact us.

Door SHAROB2012-11-13 22:39:53

where can i choose custom size for the petticoat? i was worry about that it is not suitable

can i really receive my order? how can you promise you are legal company?

Antwoord van JennyJoseph2012-11-14 02:35:39

We are so sorry but our petticoats are all in average sizes. The waist part is adjustable. Please do not worry.

We have stated the suitable waist size for each petticoat in the description part at the product page. Would you please kindly tell us which one you want to order? We are glad to check for you.

Frankly speaking, we totally understand your concerns while shopping online. Please rest assured that you can always track your order on our site since the day you placed it. When your order is shipped, you will also get a confirmation order including a tracking number from our system. Besides, you can pay for your order via PayPal and your money will be safeguarded. Please do not worry.