About this course:

In this course, students will learn to develop advanced ASP.NET MVC applications using .NET Framework tools and technologies. The focus will be on coding activities that enhance the performance and scalability of a web application. ASP.NET MVC will be introduced and compared with Web Forms so that students know when each should/could be used. This course will also prepare the students for exam 70-486.

Create Views in an MVC application that display and edit data and interact with Models and Controllers.

Run unit tests and debugging tools against a web application in Visual Studio and configure an application for troubleshooting.

Develop a web application that uses the ASP.NET routing engine to present friendly URLs and a logical navigation hierarchy to users.

Implement a consistent look and feel, including corporate branding, across an entire MVC web application.

Use partial page updates and caching to reduce the network bandwidth used by an application and accelerate responses to user requests.

Write JavaScript code that runs on the client side and utilizes the jQuery script library to optimize the responsiveness of an MVC web application.

Implement a complete membership system in an MVC web application.

Build an MVC application that resists malicious attacks and persists information about users and preferences.

Describe how to write a Microsoft Azure web service and call it from and MVC application.

Describe what a Web API is and why developers might add a Web API to an application.

Modify the way browser requests are handled by an MVC application.

Describe how to package and deploy an ASP.NET MVC web application from a development computer to a web server for staging or production.

Audience:

This course is intended for professional web developers who use Microsoft Visual Studio in an individual-based or team-based, small-sized to large development environment. Candidates for this course are interested in developing advanced web applications and want to manage the rendered HTML comprehensively. They want to create websites that separate the user interface, data access, and application logic.

Prerequisites:

Before attending this course, students must have:

A minimum of two to three years of experience developing web-based applications by using Microsoft Visual Studio and Microsoft ASP.NET, proficiency in using the .NET Framework, and some familiarity with the C# language.

Suggested prerequisites courses:

Virtual Instructed-Led Outline

Module 1: Exploring ASP.NET MVC 5

The goal of this module is to outline to the students the components of the Microsoft Web Technologies stack, which can be used to host a completed web application. Students will also learn about ASP.NET and be introduced to the web forms, web pages, and MVC programming models. Finally they will see an overview of ASP.NET MVC 5, including new features and configuration.

Lessons

Overview of Microsoft Web Technologies

Overview of ASP.NET

Introduction to ASP.NET MVC 5

Lab : Exploring ASP.NET MVC 5

Exploring a Photo Sharing Application

Exploring a Web Pages Application

Exploring a Web Forms Application

Exploring an MVC Application

After completing this module, students will be able to:

Describe the Microsoft Web Technologies stack and select an appropriate technology to use to develop any given application.

Module 2: Designing ASP.NET MVC 5 Web Applications

The goal of this module is to introduce students to the typical design process that architects must complete when they plan an MVC 5 application. At this stage in the design process, MVC 5 has been selected as the most appropriate programming model, but the details of the application, such as the overall architecture, Controllers, Views, Models, and routes to create, have not been fixed. How to plan such details is shown during this module.

Lessons

Planning in the Project Design Phase

Designing Models, Controllers, and Views

Lab : Designing ASP.NET MVC 5 Web Applications

Planning Model Classes

Planning Controllers

Planning Views

Architecting an MVC Web Application

After completing this module, students will be able to:

Design the architecture and implementation of a web application that will meet a set of functional requirements, user interface requirements, and address business models.

Module 3: Developing ASP.NET MVC 5 Models

The goal of this module is to enable the students to create Models within an MVC application that implement the business logic necessary to satisfy business requirements. The module also describes how to implement a connection to a database, or alternative data store, using the Entity Framework and LINQ.

Lessons

Creating MVC Models

Working with Data

Lab : Developing ASP.NET MVC 5 Models

Creating an MVC Project and Adding a Model

Adding Properties to MVC Models

Using Data Annotations in MVC Models

Creating a New Microsoft Azure SQL Database

After completing this module, students will be able to:

Create MVC Models and write code that implements business logic within Model methods, properties, and events.

Module 4: Developing ASP.NET MVC 5 Controllers

The goal of this module is to enable students to add Controllers to MVC applications and to implement actions that respond to user input and other events. The students will learn how Controllers relate to Models and how to implement Controller actions that define the View used to display or edit data. This module also covers how to write action filters that run code before or after multiple actions in the Controller. The students will learn about situations when action filters are useful.

The goal of this module is to describe the role of Views in an MVC web application and enable users to create and code them. The syntax of a Razor View is of critical importance for students to understand because it defines both the layout and the functionality of the data display. HTML Helpers will also be discussed in detail and common Helpers, such as Html.ActionLink() and Html.EditorFor(), will be described. Reusing code by defining Partial Views and Razor Helpers will be discussed as well.

Lessons

Creating Views with Razor Syntax

Using HTML Helpers

Re-using Code in Views

Lab : Developing ASP.NET MVC 5 Views

Adding a View for Photo Display

Adding a View for New Photos

Creating and Using a Partial View

Adding a Home View and Testing the Views

After completing this module, students will be able to:

Create Views in an MVC application that display and edit data and interact with Models and Controllers

Module 6: Testing and Debugging ASP.NET MVC 5 Web Applications

The goal of this module is to enable students to increase the resilience and quality of an application by locating and correcting code errors, bugs, and other unexpected results. MVC applications are well suited to unit testing techniques and these techniques ensure a high quality of code by systematically testing the functionality of each small component. In addition the debugging tools and exception handling available in Visual Studio will be explained.

Lessons

Unit Testing MVC Components

Implementing an Exception Handling Strategy

Lab : Testing and Debugging ASP.NET MVC 5 Web Applications

Performing Unit Tests

Optional ? Configuring Exception Handling

After completing this module, students will be able to:

Run unit tests and debugging tools against a web application in Visual Studio and configure an application for troubleshooting.

Module 7: Structuring ASP.NET MVC 5 Web Applications

The goal of this module is to enable students to structure a web application in such a way that users can rapidly locate the information they need. Two aspects of the design are emphasized: the URLs presented in the browser address bar should be understandable and can be controlled by adding routes to the ASP.NET Routing Engine, and the navigation controls, such as menus and breadcrumb trails, should present the most relevant links to frequently read pages. Search Engine Optimization is important throughout this module.

Lessons

Analyzing Information Architecture

Configuring Routes

Creating a Navigation Structure

Lab : Structuring ASP.NET MVC 5 Web Applications

Using the Routing Engine

Optional?Building Navigation Controls

After completing this module, students will be able to:

Develop a web application that uses the ASP.NET routing engine to present friendly URLs and a logical navigation hierarchy to users.

Module 8: Applying Styles to ASP.NET MVC 5 Web Applications

The goal of this module is to explore how students can impose a consistent look and feel to an MVC application and share other common components, such as headers and footers, between all Views. Besides describing CSS styles and template views, the module will discuss how to migrate a look and feel created by a web designer into an MVC application. Techniques for adapting the display of a site for small screens and mobile devices will also be introduced.

Lessons

Using Layouts

Applying CSS Styles to an MVC Applicaiton

Creating an Adaptive User Interface

Lab : Applying Styles to ASP.NET MVC 5 Web Applications

Creating and Applying Layouts

Applying Styles to an MVC Web Application

Optional?Adapting Webpages for Mobile Browsers

After completing this module, students will be able to:

Implement a consistent look and feel, including corporate branding, across an entire MVC web application.

Module 9: Building Responsive Pages in ASP.NET MVC 5 Web Applications

The goal of this module is to describe to the students how partial page updates and caching can optimize the responsiveness of a web application. Students will see how to make use of AJAX helpers and partial views to update small portions of a page instead of refreshing the entire page. The module also covers the different caches developers can use to store rendered pages and discusses how to configure caching for maximum performance.

Lessons

Using AJAX and Partial Page Updates

Implementing a Caching Strategy

Lab : Building Responsive Pages in ASP.NET MVC 5 Web Applications

Using Partial Page Updates

Optional?Configuring the ASP.NET Caches

After completing this module, students will be able to:

Use partial page updates and caching to reduce the network bandwidth used by an application and accelerate responses to user requests.

The goal of this module is to teach the students techniques that run code on the browser. This approach can increase the responsiveness of the application because a rendered page can respond to a user action without reloading the entire page from the server. Students will learn about the jQuery script library and how to use it to call web services and update user interface components.

Write JavaScript code that runs on the client-side and utilizes the jQuery script library to optimize the responsiveness of an MVC web application.

Module 11: Controlling Access to ASP.NET MVC 5 Web Applications

The goal of this module to ensure good security in terms of strong authentication and authorization for access. The lessons describe how to enable anonymous users to create their own user account and gain privileged access to content.

Lessons

Implementing Authentication and Authorization

Assigning Roles and Membership

Lab : Controlling Access to ASP.NET MVC 5 Web Applications

Configuring Authentication and Membership Providers

Building the Logon and Register Views

Authorizing Access to Resources

Optional?Building a Password Reset View

After completing this module, students will be able to:

Implement a complete membership system in an MVC 5 web application.

Module 12: Building a Resilient ASP.NET MVC 5 Web Application

The goal of this module is to enable the students to build applications that are stable and reliable. Such applications are not vulnerable to common hacking techniques such as cross-site scripting and also store state information such as the contents of a shopping cart and user preferences. This state information is preserved when servers or browsers restart, connections are lost, and other connectivity issues occur.

Lessons

Developing Secure Sites

State Management

Lab : Building a Resilient ASP.NET MVC 5 Web Application

Creating Favorites Controller Actions

Implementing Favorites in Views

After completing this module, students will be able to:

Build an MVC application that resists malicious attacks and persists information about users and preferences.

Module 13: Implementing Web APIs in ASP.NET MVC 5 Web Applications

The goal of the module is to introduce the concept of a Web API to students and to describe how to make an application?s core functionality more broadly available for integration into other web and mobile applications. Students will learn about the new Web API feature of MVC 5 and see how to build a RESTful Web API and call it from other applications.

Lessons

Developing a Web API

Calling a Web API from Mobile and Web Applications

Lab : Implementing Web APIs in ASP.NET MVC 5 Web Applications

Adding a Web API to the Photo Sharing Application

Using the Web API for a Bing Maps Display

After completing this module, students will be able to:

Describe what a Web API is and why developers might add a Web API to an application.

Module 14: Handling Requests in ASP.NET MVC 5 Web Applications

The goal of this module is to describe how to write components that intercept requests from browsers before they are received by MVC Controllers. These components include HTTP Modules, HTTP Handlers, and the Web Sockets protocol. The module describes scenarios in which developers use such components and shows how to add them to an MVC application.

Lessons

Using HTTP Modules and HTTP Handlers

Using Web Sockets

Lab : Handling Requests in ASP.NET MVC 5 Web Applications

Creating a SignalR Hub

Creating a Photo Chat View

After completing this module, students will be able to:

Modify the way browser requests are handled by an MVC application.

Module 15: Deploying ASP.NET MVC 5 Web Applications

The goal for this module is to enable students to deploy a completed MVC application to a web server or Microsoft Azure. The module begins by describing testing, staging, and production deployments and the web server environments required for each. It also describes the advantages and disadvantages of using Microsoft Azure to host the application. Students also see all the available deployment options in Visual Studio.

Lessons

Deploying a Web Application

Deploying an ASP.NET MVC 5 Web Application

Lab : Deploying ASP.NET MVC 5 Web Applications

Deploying a Web Application to Microsoft Azure

Testing the Completed Application

After completing this module, students will be able to:

Describe how to package and deploy an ASP.NET MVC 5 web application from a development computer to a web server for staging or production.

Frequently Asked Questions About Virtual Instructor-Led Courses

I can't connect to my class, what are my options?

The link to the class is available upon logging in to your dashboard. If you are unable to see it, please contact our support team at 1-855-800-8240 and they will be happy to provide you the direct link via email or the dial in number.

I can't make it to attend to class. Can I reschedule?

Yes, you can reschedule your class. Please contact your Sales representative and they will arrange this for you. If you forgot his/her name, feel free to contact our support team at support@quickstart.com or 1-855-800-8240.

Will I get my certificate upon completion?

Yes. Upon completion of the course, it will be available on your course as a Trophy Icon for you to download. If you do not see this, you will need to contact support@quickstart.com with the following details so they can email you the certificate: Class Name, Class Date, Account Rep, and Your Email.

I cannot connect to my lab. Help!

Your Lab is accessible on the bottom part of your course. You will see a button that says "LAB". Just click it to launch the lab. Please note that some classes don’t need/require a LAB. You can verify with our support team by calling them at 1-855-800-8240 or by email at support@quickstart.com. You can also check with your Instructor or the Associate Instructor if your class includes one.

What is my access code for Skillpipe?

A. Not all of the classes have or require Skillpipe. If your class includes one, please check your email as you should have received one from noreply@skillpipe.com. In case you do not find it in your inbox, please check the Spam / Junk folder. For any further assistance, you can call the support at 1-855-800-8240 or contact them via email at support@quickstart.com.

I don't have audio. I can't hear the instructor.

Make sure you are using a compatible headset for your laptop or computer. If you don’t have a headset, you can use the built-in speaker of your laptop. Otherwise, you can use the dial in option by calling the dial in number provided in the class joining email. You may also contact support team for the dial in numbers associated for your training at 1-855-800-8240 or contact them via email at support@quickstart.com.

How can I reach student support?

Support can be reach via phone at 1855-800-8240; via email at support@quickstart.com or via chat support through the chat button on our website. Please note that support office hours will be from 8am-5pm CST Monday to Friday. Any concerns after office hours will be attended the following business day.

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9. TERMINATION. This Agreement will terminate immediately
without notice to you if you breach any term or condition of this Agreement.
QuickStart reserve the right to modify or terminate this Agreement, or any of
its services and/or product offerings at any time without notice to you. You may
terminate this Agreement at any time by notifying QuickStart in writing. Upon
receipt of notice of termination, the license shall cease, and you shall
promptly destroy, or return to QuickStart, any QuickStart Products in your
possession or control. Further, in the event of a termination or expiration of
any agreement between QuickStart and a third-party supplier of content, your
right to access and use such content shall expire.

10. THIRD-PARTY SOURCES. You acknowledge that the QuickStart Products may
incorporate information that is proprietary to one or more third party (ies).
Such third party(ies) and QuickStart suppliers are third party beneficiaries of
this Agreement with the authority to enforce those portions of this Agreement that
are relevant to the agreements they have with QuickStart directly against
you.

11. OPEN SOURCE SOFTWARE. Certain items of software distributed with the
QuickStart Products are subject to the Lesser GNU General Public License
("LGPL"), Apache Public License, Mozilla Public License
("MPL"), BSD Public License, Zope Public License ("ZPL")
and MIT Public License or other "open source" or "free
software" licenses ("Open Source Software"). Some of the Open
Source Software is owned by third parties. The Open Source Software is not
subject to the terms and conditions of this Agreement. Instead, each item of
Open Source Software is licensed under the terms of the end-user license that
accompanies such Open Source Software. You agree to comply with the terms of
the applicable Open Source Software licenses. Nothing in this document limits
your rights under, or grants you rights that supersede, the terms and
conditions of any applicable end user license for the Open Source Software.

12. CONTENT MAINTAINED BY QUICKSTART. You acknowledge and agree that: (a) QuickStart
may, from time to time, elect to update the QuickStart Products, but QuickStart
does not warrant or guarantee that any QuickStart Products will be updated, or
that any updates will be made available to you, at any time during the term of
this Agreement; (b) QuickStart does not assume, and expressly disclaims, any
obligation to obtain and include any information in the QuickStart Products;
(c) QuickStart is not advocating the use of any product described in the
QuickStart Products (or elsewhere), nor is QuickStart responsible for misuse of
a product due to typographical or other errors in the QuickStart Products, your
negligence or otherwise; (d) you agree to seek additional information on any
product from the manufacturer; and (e) you will use the content included in the
QuickStart Products only as a reference aid, and that such content is not
intended to be (nor should it be used as) a substitute for the exercise of
professional judgment. In view of the possibility of human error or changes
in technology, you should confirm the content in the QuickStart Products
through independent sources.

13. WARRANTY DISCLAIMER. THE QUICKSTART PRODUCTS ARE
PROVIDED TO YOU "AS IS" AND "WITH ALL FAULTS." QUICKSTART
AND ITS AFFILIATES, AGENTS, DISTRIBUTORS, SUPPLIERS AND LICENSORS: (A) CANNOT
AND DO NOT WARRANT THE ACCURACY, COMPLETENESS, CURRENCY OR NON-INFRINGEMENT OF
THE QUICKSTART PRODUCTS PROVIDED HEREUNDER OR THAT YOUR USE OF THE QUICKSTART PRODUCTS
WILL BE ERROR-FREE OR UNINTERRUPTED, FREE FROM OTHER FAILURES OR WILL MEET YOUR
REQUIREMENTS OR FUNCTION IN ACCORDANCE WITH RELATED DOCUMENTATION IN EVERY
COMBINATION OF HARDWARE PLATFORM, SOFTWARE ENVIRONMENT AND PRODUCT
CONFIGURATION; AND (B) EXPRESSLY DISCLAIM ALL WARRANTIES, REPRESENTATIONS,
GUARANTEES, AND CONDITIONS, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT
LIMITATION THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR
A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. ANY USE OF THE QUICKSTART
PRODUCTS IS ENTIRELY AT YOUR OWN RISK, INCLUDING THE RISK FOR SELECTING THE QUICKSTART
PRODUCTS TO ACHIEVE YOUR INTENDED RESULTS AND PERFORMANCE, AND FOR INSTALLATION
AND USE OF THE QUICKSTART PRODUCTS.

14. LIMITATION OF LIABILITY. EXCEPT WHERE THIS LIMITATION OF
LIABILITY WOULD BE VOID OR INEFFECTIVE UNDER APPLICABLE STATUTE OR REGULATION,
NEITHER QUICKSTART NOR ITS AFFILIATES, AGENTS, LICENSORS, DISTRIBUTORS OR
SUPPLIERS SHALL BE LIABLE UNDER ANY CLAIM, DEMAND OR ACTION ARISING OUT OF OR
RELATING TO YOUR USE OF THE QUICKSTART PRODUCTS, NOR QUICKSTART''S PERFORMANCE
OF (OR FAILURE TO PERFORM) ANY OBLIGATION UNDER THIS AGREEMENT, NOR FOR ANY
SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL OR EXEMPLARY DAMAGES WHETHER BASED
IN CONTRACT, TORT OR ANY OTHER LEGAL THEORY, INCLUDING, WITHOUT LIMITATION,
DAMAGES DUE TO LOST PROFITS, LOST SAVINGS, BUSINESS INTERRUPTION COSTS, DAMAGES
FROM LOSS OF BUSINESS INFORMATION OR OTHER DAMAGES CAUSED BY THE INABILITY TO
USE THE QUICKSTART PRODUCTS, EVEN IF QUICKSTART, ITS AFFILIATES, AGENTS OR
LICENSORS HAD ACTUAL OR CONSTRUCTIVE KNOWLEDGE OF THE POSSIBILITY OF SUCH LOSS
OR DAMAGES AND WHETHER OR NOT SUCH LOSS OR DAMAGES WERE FORESEEABLE.
QUICKSTART''S TOTAL LIABILITY TO YOU FOR ACTUAL DAMAGES FOR ANY CAUSE
WHATSOEVER WILL BE LIMITED TO THE AMOUNT PAID BY YOU FOR THE QUICKSTART
PRODUCTS. THIS LIMITATION OF DAMAGES SET FORTH HEREIN CONSTITUTES A FUNDAMENTAL
ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN QUICKSTART AND YOU.

15. AUTHORITY. You and
QuickStart each represent, warrant and covenant that it has the full capacity
and authority to: (1) enter into this Agreement subject to these terms and
conditions; (2) perform its obligations as stated herein and the performances
of these obligations does not conflict with any other agreement (3) and that
performance of these obligations does not violate any applicable laws. 16. U. S. GOVERNMENT END USERS. If you are using or accessing the
QuickStart Products and you are a government employee, then note that the
QuickStart Products are a "commercial item" as that term is defined
at FAR 2.101 (Oct 1995), consisting of "commercial computer software"
and "commercial computer software documentation" as such terms are
used in 48 C.F.R. 12.212 (Sep 1995) and is provided to the U.S. Government only
as a commercial end item. Consistent with FAR. 12.212 and DFARS 227.7202
(Jun 1995), all U.S. government end users acquire the QuickStart Products with
only those rights set forth herein. Any use, modification, reproduction,
release, performance, display, or disclosure of the QuickStart Products by the
U.S. government shall be governed solely by the terms of this Agreement and shall
be prohibited except to the extent expressly permitted by the terms of this
Agreement.

17. EXPORT LAW. The QuickStart Products and related technology
are subject to U.S. export control laws and may be subject to export or import
regulations in other countries. Unless specifically authorized in writing by
QuickStart prior to any access, you agree not to export the QuickStart Products
including but not limited to re-exporting the QuickStart Products, or any part
thereof, or any process that is the direct product of the QuickStart Products,
to any country, person, or entity in violation of U.S. export restrictions. In
any case, you will indemnify and hold QuickStart harmless from any and all
claims, losses, liabilities, damages, fines, penalties, costs and expenses
(including attorney’s fees) arising from or relating to any breach by you of
your obligations under this paragraph. Your obligations under this paragraph
will survive the expiration or termination of this Agreement.

18 REFUND POLICY. The QuickStart refund policy is outlined
below. (A different refund policy may apply to you if you are using the
QuickStart Products subject to a contract between your organization and
QuickStart or a QuickStart distributor. In that case you should contact the
appropriate person within your organization to inquire about the refund policy
that applies to you.)

18.1 SELF PACE LEARNING. You will have access to your Self-Pace Learning course
for a period of 12 months upon registration and payment.

Refund policy self-pace learning: You have the right to cancel your
registration up to three (3) days after the date of purchase. Requests for cancellation
must be made by contacting QuickStart by phone or e-mail. The request must be
made prior to midnight (Central Standard Time) of the third calendar day from
the date of purchase. QuickStart will not grant a refund under any of the
following conditions: certificates issued, credits reported, course
completed.

If the course includes physical materials, you
have the option to return the book(s) or keep them. If you keep the physical
materials, you will have to pay for them. If returned, the physical materials
must be returned to QuickStart at the student’s expense. Please include a note
with the materials when contacting QuickStart to process the refund. Books must
be returned in new condition or reimbursement will not be processed. Once the
physical materials are received, the refund will be processed minus a $25.00
nonrefundable fee. All shipping charges are nonrefundable.

18.2 CLASSROM AND VILT. Refund policy for classroom and Virtual Instructor Led
Classes: You may cancel a live class without any cancellation fee up to fifteen
(15) days prior to the class start date. If you cancel less than fifteen (15)
days prior to the class start date, then QuickStart will charge you the full
amount for the class. You will have the option to reschedule the class at no
additional fee - on a space available basis only, if you reschedule the course fifteen
(15) days prior to the class start date. If you are unable to reschedule the
class or QuickStart no longer offers the class, no refund will be provided.
QuickStart asks that you notify QuickStart as soon as possible if you need to
reschedule a class.

18.3 ALL OTHER CANCELLATIONS OR
RESCHEDULES. QuickStart
assumes no liability for any non-refundable costs that you or QuickStart may
incur on behalf of yourself for a class (for example, airfare or hotel). Any
amount due to you from QuickStart will be refunded within thirty (30) business
days. For All Cisco 360 Learning Program Courses, cancellations or reschedules
made less than thirty (30) days prior to the class start date will result in
forfeiture of 100% of the class tuition.

18.4 CLASS
CANCELLATIONS FOR SUBSCRIPTION. See Section 3.4.

18.5 NO SHOW POLICY. Failure by you to attend a scheduled class will be
considered a “NO SHOW” and will result in your forfeiture of the full course
price, including any incurred travel and/or lodging expenses. Your failure to
cancel a hotel reservation made through QuickStart without written notice prior
to the class start date will result in forfeiture of two (2) nights of the
hotel charge. QuickStart, at its own discretion, may allow a no-show student to
attend another session of the same or a lower priced course. (Effective January
1, 2019)

18.6 ENROLLMENT POLICY. Class enrollments are accepted on a first pay first
serve basis. A seat can be temporarily reserved using a signed and faxed copy
of the enrollment agreement; however, QuickStart cannot guarantee a seat until QuickStart
has received full payment. If you have not paid in full, you will not be admitted to the class

19. GENERAL

19.1 NON-WAIVER. The failure of either party to require strict
performance by the other party of any provision hereof shall not affect the
full right to require such performance at any time thereafter; nor shall the
waiver by either party of a breach of any provision hereof be taken or held to
be a waiver of the provision itself.

19.2 SEVERABILITY. If any part of this Agreement is for any reason
found to be unenforceable, all other parts nevertheless remain enforceable as
long as a party's rights under this Agreement are not materially affected. In
lieu of the unenforceable provision, the parties will substitute or add as part
of this Agreement a provision that will be as similar as possible in economic
and business objectives as was intended by the unenforceable provision.

19.3 CHANGES TO COURSE OFFERINGS. QuickStart may from time to time and without
notice, remove, add or modify courses offered to the subscription services, VPA
services, the material available on QuickStart’s website, the QuickStart
website itself, and to the QuickStart Products described on the website or any
other agreement that you have with QuickStart.

19.4 GOVERNING LAW AND
VENUE. This
Agreement shall for all purposes be governed by and interpreted in accordance
with the laws of the State of Texas as those laws are applied to contracts
entered into and to be performed entirely in Texas by Texas residents. Any
legal suit, action or proceeding arising out of or relating to this Agreement
shall be commenced in a federal court in Texas or in state court in Travis
County, Texas, and each party hereto irrevocably submits to the jurisdiction
and venue of any such court in any such suit, action or proceeding and waives
any right which it may have to transfer or change the venue of any such suit,
action or proceeding, except that in connection with any suit, action or
proceeding commenced in a state court, each party retains whatever right it may
have to remove such suit, action or proceeding to federal court in Texas. The
parties agree that the United Nations Convention on Contracts for the
International Sale of Goods is specifically excluded from application to this
Agreement.

19.5 DISPUTE
RESOLUTION. The parties agree to
work towards resolving any disputes in good faith. Neither party may commence
any action, legal or other, with the regard to such dispute until thirty (30)
days have passed from the time that any party has provided written notice to
the other party regarding the nature of such dispute, provided that nothing
stated herein will prevent QuickStart from seeking injunctive relief in the
event of an actual or threatened breach of this Agreement.

19.6 NOTICES. Any notices required under this Agreement will be
provided as follows:

(a) By
QuickStart to you via e-mail to the e-mail address you provided when
registering for QuickStart Products.

(b) By
you to QuickStart by contacting in writing (i)
First Level of Contact: Customer Service Department (ii) Second Level of
Contact: Manager, Customer Service Department (iii) Top Level of Contact:
Director, Sales and Customer Service Division, in each case addressed to
QuickStart Learning, Inc. Westlake Oaks Executive Park, 1101 S. Capital of
Texas Highway, Building J, Austin Texas 79746. Please provide a detailed
explanation of your issues including contact information where you can be
reached. You will be contacted to discuss an agreeable resolution. A different
grievance procedure may apply to you if you are using the QuickStart Products subject
to a contract between your organization and QuickStart or a QuickStart
distributor. In that case you should contact the appropriate person within your
organization to inquire about the grievance procedure that applies to
you.

19.7 ASSIGNMENT. Neither this Agreement nor any of your
rights or obligations hereunder may be assigned by you in whole or in part
without the prior written approval of QuickStart. Any assignment of rights or
delegation of duties in derogation of the foregoing shall be null and
void.

19.8 COMPLETE AGREEMENT. This Agreement is the complete and exclusive
statement of the agreement between QuickStart and you, which supersedes any
proposal or prior agreement, oral or written, and any other communications
between the parties in relation to the subject matter of this Agreement. This
Agreement shall not be modified except by a subsequently dated written
amendment signed by both parties by their duly authorized
representatives.

19.9 JOB PLACEMENT
DISCLAIMER. QuickStart
does not guarantee job placement upon program/course completion or upon
graduation.

19.10
PRIVACY.QuickStart's current privacy policies,
available at https://www.quickstart.com/privacy-and-policy/, are incorporated
herein by reference.

19.11 ACKNOWLEDGMENT. You acknowledge that, in providing you with the QuickStart Products,
QuickStart has relied upon your consent to be bound by the terms of this
Agreement. You further acknowledge that you have read, understand, and agree to
be bound by the terms of this Agreement. This Agreement is not, however,
intended to limit any rights that QuickStart may have under trade secret,
copyright, patent, or other laws that may be available to it.

19.12 CHANGE IN TERMS. QuickStart reserves the right to change or modify forms of documents,
policies and/or terms at QuickStart’s sole discretion and at any time. Any such
change or modification will be effective immediately upon posting to QuickStart’s
website.

THE QUICKSTART PRODUCTS ARE PROTECTED BY UNITED
STATES COPYRIGHT LAW AND INTERNATIONAL TREATIES. UNAUTHORIZED REPRODUCTION OR
DISTRIBUTION IS SUBJECT TO CIVIL AND CRIMINAL PENALTIES.

[END OF TERMS AND CONDITIONS]QuickStart Learning, Inc. All Rights Reserved.

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Please read these Terms
and Conditions (“Agreement”) before using QuickStart Learning, Inc.
(“QuickStart”) products or services. This Agreement is between QuickStart and
the individual who is viewing this online agreement ("End User",
"you" or "your").

Before accessing the
QuickStart products and services, which contain QuickStart content and content
supplied to QuickStart by third parties, along with associated documentation,
media, and "online" or electronic documentation, and other content
and updates (collectively, the "QuickStart Products"), you must agree
to the terms and conditions contained herein. Upon your acceptance of the terms
and conditions, which is deemed given upon your initial use of the QuickStart
Products, you have entered into a subscription agreement, a confidentiality
agreement, a purchase agreement and QuickStart also grants you a license to use
and access the QuickStart Products based on the terms and conditions contained
herein.

BY ACCESSING THE QUICKSTART PRODUCTS, YOU
ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE
BOUND BY IT. IF YOU DO NOT AGREE TO ANY OF THE TERMS YOU MAY NOT ACCESS THE
QUICKSTART PRODUCTS.YOUR
ACCEPTANCE OF THESE TERMS AND CONDITIONS IS AN INTEGRAL PART OF THE
CONTRACTUAL CONSIDERATION GIVEN BY YOU TO QUICKSTART IN EXCHANGE FOR ACCESS TO THE
QUICKSTART PRODUCTS.

2. ACCESS OF QUICKSTART WEBSITE

By accessing the QuickStart Products
you acknowledge that you have read this Agreement, understand it, and agree to
be bound by it.

3.QUICKSTART
SUBSCRIPTION USAGE POLICY AND CANCELLATION

3.1 MASTER, IT MASTER
AND MASTER PLUS SUBSCRIPTION. The
Master and Master Plus subscriptions are only available to corporate and
government employees. Subscribers may only sign up for the Master and Master
Plus subscription using their corporate or government email address. “Corporate”
employees are employees of any company with a minimum of 10 full time employees
on its company payroll. ”Government” employees are employees of any federal,
state or local governmental branch, department or agency.

3.2 TECHNOLOGY COMPANY
OFFICIAL SELF-PACED COURSES. Depending on the subscription service you are
signed up for you can get access to official self-paced courses provided by technology
companies such as MOC On-Demand provided by Microsoft, Cisco Digital Learning
Library provided by Cisco. For these courses, at any given point in time, End
User will have access to only one (1) course. End User will have to complete
the already issued technology company official self-paced course, before
enrolling in and starting a new technology company official self-paced course.

3.3 SHARE POLICY. QuickStart will conduct regular audits to
ensure that the subscription services (for example, VILT, MOC On-Demand and
other on-demand courses) are only being used by End User. If it is identified
that others are using the subscription besides you, QuickStart reserves the
right to withdraw the subscription services and refund the outstanding amount
based on number of months left.

3.4 CLASS CANCELLATIONS FOR SUBSCRIPTION. You may cancel a live class without a
cancellation fee up to fifteen (15) days prior to the class start date. If you
cancel the class less than fifteen (15) days prior to the class start date,
then QuickStart will fine you 25% of the total subscription value and you will
not able to take another course until the fine is paid. QuickStart asks that
you notify us as soon as possible if you need to cancel a class. (Effective
January 1, 2019)

3.5 NO-SHOW POLICY FOR
SUBSCRIPTION COURSES. Each course
has a limited number of seats and by registering for a course you prevent
another subscriber from attending that same course. A failure to attend a scheduled class will be
considered a “NO SHOW” and will result in a penalty of 25% of the total subscription
value and you will not be able to take another course until the fine is paid. (Effective
January 1, 2019)

a. Payment by Credit Card. Payment for your subscription may be
made via credit card. You will provide the sales rep with your payment
information and authorize Quickstart to charge your card for your subscription.

b. Payment by Purchase Order. Payment may be made by purchase
order on a standard term of net 30 days.

c. Payment by Direct Deposit. Payment may be made by direct deposit,
the QuickStart account information will be provided to you by our sales rep.

d. Payment for Master subscription by using SATVs.Payment
may be made for your Master subscription through SATV* (Software Assurance
Training Voucher). You will be informed of the number of SATVs that will be
needed for this payment method by your sales representative.

e. Payment for Master Plus subscription by using CLCs.Payment
may be made for Master Plus subscription through CLC** (Cisco Learning
Credits). ). You will be informed of the number of CLCs that will be needed for
this payment method by your sales representative.

*Each SATV training voucher needs to be redeemed before the expiry of
the voucher. If the voucher has expired before the commencement of a class than
you will be responsible for making the payment using other means.

**Each CLC training voucher needs to be redeemed before the expiry of
the voucher. If the voucher has expired before the commencement of a class than
you will be responsible for making the payment using other means.

3.7 AUTOMATIC RENEWAL (Does not Apply to Government Employees). By registering for a subscription plan and
providing us with your billing information, you authorize and grant the right to
QuickStart to process payment for your subscription via the payment information
you provided during checkout. YOU UNDERSTAND AND AGREE THAT AT THE END OF YOUR
SUBSCRIPTION TERM, WE WILL AUTOMATICALLY RENEW YOUR SUBSCRIPTION AGREEMENT FOR
THE SAME LENGTH OF TERM AND PROCESS YOUR PAYMENT USING THE PAYMENT INFORMATION
PROVIDED TO US AT THE THEN-APPLICABLE PRICE OF THE SUBSCRIPTION AGREEMENT.

3.8 REFUND POLICY. Refund
within 30 days from day of purchase if you have not utilized your subscription.

3.9 FREE TRIAL (For
online customers). Your
subscription may begin with a free trial. The length of your free trial will be
set during your checkout, however we reserve the right, in our absolute
discretion, to determine your eligibility for a free trial. As a free trial user,
you acknowledge and agree that your use and access is subject to these Terms
and Conditions.

3.10 Transfer of
Subscription: This Agreement and
Master Subscription is transferable to another User at the same corporation one
time only, only if the original User has not taken more than one (1) MOC
ondemand courses or more than one (1) VILT/ILT.

If a
User has attended a boot camp than this subscription is NOT transferrable.

4. CLIPP
PLATFORM. CLIPP (Cognitive Learning IT Project
Performance) platform helps turn training into a high impact personalized and
customized learning experience. The platform enables live classes in a virtual
environment, and supports multimodal learning delivery, virtual labs, self-paced
courses, tracks informal learning to complement official courseware, mentor
support, prescriptive & predictive analytics, and more. The platform
is ideal for IT managers looking to train and increase engagement level of
their teams to impact their project goals & objectives. It gives them
insights into each learner’s progress and training preferences and gives them
the ability to enroll their team members into different courses. It can import
any third-party content to provide a manager’s IT team a consistent learning
experience.

4.1 CLIPP USE. By
registering or using QuickStart’s CLIPP you agree to be bounds by the terms of
this Agreement.

4.2 LICENSE. Subject to
all the terms and conditions contained in this Agreement, you have free access
to a limited, non-exclusive, revocable license to access and use the CLIPP
platform.

The CLIPP software is licensed, not sold. Unless we notify you
otherwise, the software license ends when your subscription ends. You must then
discontinue use of the platform and uninstall or delete any CLIPP software that
was downloaded during and pursuant to your subscription.

4.3 CLIPP LICENSE FOR ORGANIZATION. If you are using CLIPP on behalf of an organization or more
than one organization, you are agreeing to this Agreement for each such
organization and warranting and representing to QuickStart that you have the
authority to bind each such organization to this Agreement.

4.4
SUSPENSION OF USE OF CLIPP PLATFORM. We reserve the right, to temporarily suspend or terminate your access to
the CLIPP platform at any time in our sole discretion, with or without cause,
with or without notice, and without incurring liability of any kind. For
example, we may suspend or terminate your access to or use CLIPP for: (a) the
actual or suspected violation of this Agreement; (b) the use of the CLIPP platform
in a manner that may cause QuickStart to have legal liability or disrupt
others' use of CLIPP; (c) the suspicion or detection of any malicious code,
virus or other harmful code introduced by you or in your account; (d) scheduled
downtime and recurring downtime; (e) use of excessive storage capacity, APIs,
or bandwidth; or (f) unplanned technical problems and outages. If, in QuickStart’s
determination, the suspension might be indefinite and/or QuickStart has elected
to terminate your access to the CLIPP platform, QuickStart will use
commercially reasonable efforts to notify you through the platform and/or by
email to the email address associated with your account. You
acknowledge that if your access to the CLIPP platform is suspended or
terminated, you may no longer have access to the content that is stored with
the CLIPP platform

5.1 VPA DOLLAR. VPA dollar values can be redeemed for all eligible classes
at the tier discount agreed to at registration.

5.2 PREPAYMENT. The VPA training special is offered on a prepayment basis
only. Payment is due upon receipt of invoice. Payment must be received in full
before any course enrollments are allowed.

5.3 COURSE
CANCELLATION. If you are a VPA client
and you cancel a course with less than ten (10) business days’ prior notice,
the tiered discount amount entered under the VPA will be redeemed.

5.4 In addition to this Agreement, if you are a VPA client, you
agree to abide by all other QuickStart policies, terms and conditions as
outlined or expressed in our VPA, collateral and proposals.

5.5STATEMENT. If you are a VPA client,upon your request, QuickStart will provide a VPA statement
of classes attended via e-mail.

5.6 COMMUNICATION. If you are a VPA client, all communications relating to the
VPA will be sent via e-mail to the e-mail address specified on the VPA. You agree
to notify QuickStart via e-mail of any changes in your e-mail address.

5.7 VPA TERM. VPA pre-paid training is valid for twelve (12) months from
the date the VPA is signed.

5.8 PRE-PAID CREDIT
EXPIRATION. Any VPA pre-paid
training credit remaining at the expiration date of the VPA will be forfeited
unless the VPA is renewed in accordance with section 5.9. Credits associated with the VPA program have no cash
value.

5.9RENEWAL

If
you are a VPA client and you renew your current VPA by purchasing a new VPA
prior to the expiration date, then you are entitled to apply any unused credit
in the current VPA to the new VPA, up to a maximum amount of 10% of the total
amount purchased at the beginning of the year.

Example
1: If you purchased a VPA for $72,000 and you have $10,000 left at the end of
the year, only $7,200 can be transferred to the following year if the VPA is
renewed.

Example
2: If you purchased a VPA for $72,000 and you have $5,000 left at the end of
the year, a maximum of $5,000 can be transferred to the following year if the
VPA is renewed.

5.10 PURCHASE OF VPA. If you are a VPA client, you may purchase VPA dollars
through the following means: purchase order on a standard net 30 days term,
credit card or direct deposit.

6.1 If you register for private classes with QuickStart, you
agree to the terms and conditions of this Agreement.

6.2 SOW. A Statement of Work (SOW) will be provided to you upon
registering for a private class. You will agree to the Statement of Work
provided in addition to the terms and conditions of this Agreement.

6.3 Cancellation/ Reschedule Policy. You
will be subject to the following cancellation provisions upon your cancellation
of a private class unless stated otherwise in the SOW:

1. If the private
class is cancelled within ten (10) business days prior to the class start date,
you will be liable for 100% of the total minimum event cost.

2. If this private
class is cancelled more than ten (10) business days but less than fifteen (15)
business days before the class start date, you will be liable for 50% of the total
minimum event costs.

3. If this private
class is cancelled after the signing of the SOW and more than fifteen (15)
business day before the class start date, you will be responsible for all
reasonable event related costs incurred by QuickStart, including, but not
limited to: non-refundable travel costs, courseware customization, courseware
ordered, products ordered.

(Effective
January 1, 2019)

6.4 PAYMENT FOR PRIVATE EVENTS. Payment
for private classes may be made only through purchase order on a standard net
30 days term, credit card or direct deposit.

WITHOUT LIMITING THE FOREGOING, COPYING OR
REPRODUCTION OF THE QUICKSTART PRODUCTS TO ANY SERVER OR LOCATION FOR FURTHER
REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED.

7. PROPRIETARY MATERIALS.

7.1 QUICKSTART PRODUCTS. The QuickStart Products contain copyrighted materials, trademarks,
proprietary and confidential information, and intellectual property of
QuickStart, including but not limited to all copyrights, patents, patent
applications, trade secret rights, trademarks, source code, text and any
images, photographs, icons, graphics, animations, video, audio, music, and all
other media incorporated into the QuickStart Products, all of which are the
property of QuickStart or its licensor(s) and supplier(s) and are protected by
U.S. and international copyright and other intellectual property laws and
treaties. The QuickStart Products are licensed, not sold, to you for use only
under the terms of this Agreement, and QuickStart reserves all rights not
expressly granted to you. QuickStart and QuickStart Products referenced in the
QuickStart Products are either trademarks or registered trademarks of
QuickStart. Other product and company names mentioned in the QuickStart
Products may be the trademarks of their respective owners. For clarification,
you shall have no ownership or other right, title or interest in and to the
QuickStart Products, including but not limited to all copyright, and trademark
rights, except as provided herein, such rights have been expressly reserved by
QuickStart.

7.2 RESERVATION OF RIGHTS. QuickStart reserves the intellectual property rights to proprietary
QuickStart materials, other than as specifically granted under the applicable
license granted to you under this Agreement. You may not sell, reproduce,
distribute, modify, display, prepare derivative works based on, re-post or
otherwise use any of QuickStart’s intellectual property in any way.

7.3 EQUITABLE RELIEF. You acknowledge that a breach of any proprietary rights described in this
Agreement may cause QuickStart irreparable damage for which an award of damages
would not be adequate compensation. You agree that QuickStart may institute an
action to prevent you from any and all acts in violation of these provisions
and QuickStart may seek an injunction preventing any breach or threatened
breach of these provisions. You agree that you will be liable to QuickStart for
any and all costs, expenses and damages incurred by QuickStart as a result of
your infringement of QuickStart’s intellectual property rights in or to the
QuickStart Products.

8. TERM. Your right to access the QuickStart Products pursuant
to the terms and conditions of this Agreement begin on the start date agreed
between you and QuickStart when you order the QuickStart Products or as
indicated in your contract with QuickStart. This Agreement is deemed accepted
by you and commences upon your using the QuickStart Products. The license granted
to you pursuant to this Agreement will terminate on the earlier of the end of
the last day that you are granted access to the particular QuickStart Products
that you licensed, or the end of the term of the license set forth in your
contract with QuickStart. You agree that the terms of this Agreement will
survive termination of the license granted under this Agreement and expiration
or termination of this Agreement.

9. TERMINATION. This Agreement will terminate immediately
without notice to you if you breach any term or condition of this Agreement.
QuickStart reserve the right to modify or terminate this Agreement, or any of
its services and/or product offerings at any time without notice to you. You may
terminate this Agreement at any time by notifying QuickStart in writing. Upon
receipt of notice of termination, the license shall cease, and you shall
promptly destroy, or return to QuickStart, any QuickStart Products in your
possession or control. Further, in the event of a termination or expiration of
any agreement between QuickStart and a third-party supplier of content, your
right to access and use such content shall expire.

10. THIRD-PARTY SOURCES. You acknowledge that the QuickStart Products may
incorporate information that is proprietary to one or more third party (ies).
Such third party(ies) and QuickStart suppliers are third party beneficiaries of
this Agreement with the authority to enforce those portions of this Agreement that
are relevant to the agreements they have with QuickStart directly against
you.

11. OPEN SOURCE SOFTWARE. Certain items of software distributed with the
QuickStart Products are subject to the Lesser GNU General Public License
("LGPL"), Apache Public License, Mozilla Public License
("MPL"), BSD Public License, Zope Public License ("ZPL")
and MIT Public License or other "open source" or "free
software" licenses ("Open Source Software"). Some of the Open
Source Software is owned by third parties. The Open Source Software is not
subject to the terms and conditions of this Agreement. Instead, each item of
Open Source Software is licensed under the terms of the end-user license that
accompanies such Open Source Software. You agree to comply with the terms of
the applicable Open Source Software licenses. Nothing in this document limits
your rights under, or grants you rights that supersede, the terms and
conditions of any applicable end user license for the Open Source Software.

12. CONTENT MAINTAINED BY QUICKSTART. You acknowledge and agree that: (a) QuickStart
may, from time to time, elect to update the QuickStart Products, but QuickStart
does not warrant or guarantee that any QuickStart Products will be updated, or
that any updates will be made available to you, at any time during the term of
this Agreement; (b) QuickStart does not assume, and expressly disclaims, any
obligation to obtain and include any information in the QuickStart Products;
(c) QuickStart is not advocating the use of any product described in the
QuickStart Products (or elsewhere), nor is QuickStart responsible for misuse of
a product due to typographical or other errors in the QuickStart Products, your
negligence or otherwise; (d) you agree to seek additional information on any
product from the manufacturer; and (e) you will use the content included in the
QuickStart Products only as a reference aid, and that such content is not
intended to be (nor should it be used as) a substitute for the exercise of
professional judgment. In view of the possibility of human error or changes
in technology, you should confirm the content in the QuickStart Products
through independent sources.

13. WARRANTY DISCLAIMER. THE QUICKSTART PRODUCTS ARE
PROVIDED TO YOU "AS IS" AND "WITH ALL FAULTS." QUICKSTART
AND ITS AFFILIATES, AGENTS, DISTRIBUTORS, SUPPLIERS AND LICENSORS: (A) CANNOT
AND DO NOT WARRANT THE ACCURACY, COMPLETENESS, CURRENCY OR NON-INFRINGEMENT OF
THE QUICKSTART PRODUCTS PROVIDED HEREUNDER OR THAT YOUR USE OF THE QUICKSTART PRODUCTS
WILL BE ERROR-FREE OR UNINTERRUPTED, FREE FROM OTHER FAILURES OR WILL MEET YOUR
REQUIREMENTS OR FUNCTION IN ACCORDANCE WITH RELATED DOCUMENTATION IN EVERY
COMBINATION OF HARDWARE PLATFORM, SOFTWARE ENVIRONMENT AND PRODUCT
CONFIGURATION; AND (B) EXPRESSLY DISCLAIM ALL WARRANTIES, REPRESENTATIONS,
GUARANTEES, AND CONDITIONS, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT
LIMITATION THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR
A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. ANY USE OF THE QUICKSTART
PRODUCTS IS ENTIRELY AT YOUR OWN RISK, INCLUDING THE RISK FOR SELECTING THE QUICKSTART
PRODUCTS TO ACHIEVE YOUR INTENDED RESULTS AND PERFORMANCE, AND FOR INSTALLATION
AND USE OF THE QUICKSTART PRODUCTS.

14. LIMITATION OF LIABILITY. EXCEPT WHERE THIS LIMITATION OF
LIABILITY WOULD BE VOID OR INEFFECTIVE UNDER APPLICABLE STATUTE OR REGULATION,
NEITHER QUICKSTART NOR ITS AFFILIATES, AGENTS, LICENSORS, DISTRIBUTORS OR
SUPPLIERS SHALL BE LIABLE UNDER ANY CLAIM, DEMAND OR ACTION ARISING OUT OF OR
RELATING TO YOUR USE OF THE QUICKSTART PRODUCTS, NOR QUICKSTART''S PERFORMANCE
OF (OR FAILURE TO PERFORM) ANY OBLIGATION UNDER THIS AGREEMENT, NOR FOR ANY
SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL OR EXEMPLARY DAMAGES WHETHER BASED
IN CONTRACT, TORT OR ANY OTHER LEGAL THEORY, INCLUDING, WITHOUT LIMITATION,
DAMAGES DUE TO LOST PROFITS, LOST SAVINGS, BUSINESS INTERRUPTION COSTS, DAMAGES
FROM LOSS OF BUSINESS INFORMATION OR OTHER DAMAGES CAUSED BY THE INABILITY TO
USE THE QUICKSTART PRODUCTS, EVEN IF QUICKSTART, ITS AFFILIATES, AGENTS OR
LICENSORS HAD ACTUAL OR CONSTRUCTIVE KNOWLEDGE OF THE POSSIBILITY OF SUCH LOSS
OR DAMAGES AND WHETHER OR NOT SUCH LOSS OR DAMAGES WERE FORESEEABLE.
QUICKSTART''S TOTAL LIABILITY TO YOU FOR ACTUAL DAMAGES FOR ANY CAUSE
WHATSOEVER WILL BE LIMITED TO THE AMOUNT PAID BY YOU FOR THE QUICKSTART
PRODUCTS. THIS LIMITATION OF DAMAGES SET FORTH HEREIN CONSTITUTES A FUNDAMENTAL
ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN QUICKSTART AND YOU.

15. AUTHORITY. You and
QuickStart each represent, warrant and covenant that it has the full capacity
and authority to: (1) enter into this Agreement subject to these terms and
conditions; (2) perform its obligations as stated herein and the performances
of these obligations does not conflict with any other agreement (3) and that
performance of these obligations does not violate any applicable laws. 16. U. S. GOVERNMENT END USERS. If you are using or accessing the
QuickStart Products and you are a government employee, then note that the
QuickStart Products are a "commercial item" as that term is defined
at FAR 2.101 (Oct 1995), consisting of "commercial computer software"
and "commercial computer software documentation" as such terms are
used in 48 C.F.R. 12.212 (Sep 1995) and is provided to the U.S. Government only
as a commercial end item. Consistent with FAR. 12.212 and DFARS 227.7202
(Jun 1995), all U.S. government end users acquire the QuickStart Products with
only those rights set forth herein. Any use, modification, reproduction,
release, performance, display, or disclosure of the QuickStart Products by the
U.S. government shall be governed solely by the terms of this Agreement and shall
be prohibited except to the extent expressly permitted by the terms of this
Agreement.

17. EXPORT LAW. The QuickStart Products and related technology
are subject to U.S. export control laws and may be subject to export or import
regulations in other countries. Unless specifically authorized in writing by
QuickStart prior to any access, you agree not to export the QuickStart Products
including but not limited to re-exporting the QuickStart Products, or any part
thereof, or any process that is the direct product of the QuickStart Products,
to any country, person, or entity in violation of U.S. export restrictions. In
any case, you will indemnify and hold QuickStart harmless from any and all
claims, losses, liabilities, damages, fines, penalties, costs and expenses
(including attorney’s fees) arising from or relating to any breach by you of
your obligations under this paragraph. Your obligations under this paragraph
will survive the expiration or termination of this Agreement.

18 REFUND POLICY. The QuickStart refund policy is outlined
below. (A different refund policy may apply to you if you are using the
QuickStart Products subject to a contract between your organization and
QuickStart or a QuickStart distributor. In that case you should contact the
appropriate person within your organization to inquire about the refund policy
that applies to you.)

18.1 SELF PACE LEARNING. You will have access to your Self-Pace Learning course
for a period of 12 months upon registration and payment.

Refund policy self-pace learning: You have the right to cancel your
registration up to three (3) days after the date of purchase. Requests for cancellation
must be made by contacting QuickStart by phone or e-mail. The request must be
made prior to midnight (Central Standard Time) of the third calendar day from
the date of purchase. QuickStart will not grant a refund under any of the
following conditions: certificates issued, credits reported, course
completed.

If the course includes physical materials, you
have the option to return the book(s) or keep them. If you keep the physical
materials, you will have to pay for them. If returned, the physical materials
must be returned to QuickStart at the student’s expense. Please include a note
with the materials when contacting QuickStart to process the refund. Books must
be returned in new condition or reimbursement will not be processed. Once the
physical materials are received, the refund will be processed minus a $25.00
nonrefundable fee. All shipping charges are nonrefundable.

18.2 CLASSROM AND VILT. Refund policy for classroom and Virtual Instructor Led
Classes: You may cancel a live class without any cancellation fee up to fifteen
(15) days prior to the class start date. If you cancel less than fifteen (15)
days prior to the class start date, then QuickStart will charge you the full
amount for the class. You will have the option to reschedule the class at no
additional fee - on a space available basis only, if you reschedule the course fifteen
(15) days prior to the class start date. If you are unable to reschedule the
class or QuickStart no longer offers the class, no refund will be provided.
QuickStart asks that you notify QuickStart as soon as possible if you need to
reschedule a class.

18.3 ALL OTHER CANCELLATIONS OR
RESCHEDULES. QuickStart
assumes no liability for any non-refundable costs that you or QuickStart may
incur on behalf of yourself for a class (for example, airfare or hotel). Any
amount due to you from QuickStart will be refunded within thirty (30) business
days. For All Cisco 360 Learning Program Courses, cancellations or reschedules
made less than thirty (30) days prior to the class start date will result in
forfeiture of 100% of the class tuition.

18.4 CLASS
CANCELLATIONS FOR SUBSCRIPTION. See Section 3.4.

18.5 NO SHOW POLICY. Failure by you to attend a scheduled class will be
considered a “NO SHOW” and will result in your forfeiture of the full course
price, including any incurred travel and/or lodging expenses. Your failure to
cancel a hotel reservation made through QuickStart without written notice prior
to the class start date will result in forfeiture of two (2) nights of the
hotel charge. QuickStart, at its own discretion, may allow a no-show student to
attend another session of the same or a lower priced course. (Effective January
1, 2019)

18.6 ENROLLMENT POLICY. Class enrollments are accepted on a first pay first
serve basis. A seat can be temporarily reserved using a signed and faxed copy
of the enrollment agreement; however, QuickStart cannot guarantee a seat until QuickStart
has received full payment. If you have not paid in full, you will not be admitted to the class

19. GENERAL

19.1 NON-WAIVER. The failure of either party to require strict
performance by the other party of any provision hereof shall not affect the
full right to require such performance at any time thereafter; nor shall the
waiver by either party of a breach of any provision hereof be taken or held to
be a waiver of the provision itself.

19.2 SEVERABILITY. If any part of this Agreement is for any reason
found to be unenforceable, all other parts nevertheless remain enforceable as
long as a party's rights under this Agreement are not materially affected. In
lieu of the unenforceable provision, the parties will substitute or add as part
of this Agreement a provision that will be as similar as possible in economic
and business objectives as was intended by the unenforceable provision.

19.3 CHANGES TO COURSE OFFERINGS. QuickStart may from time to time and without
notice, remove, add or modify courses offered to the subscription services, VPA
services, the material available on QuickStart’s website, the QuickStart
website itself, and to the QuickStart Products described on the website or any
other agreement that you have with QuickStart.

19.4 GOVERNING LAW AND
VENUE. This
Agreement shall for all purposes be governed by and interpreted in accordance
with the laws of the State of Texas as those laws are applied to contracts
entered into and to be performed entirely in Texas by Texas residents. Any
legal suit, action or proceeding arising out of or relating to this Agreement
shall be commenced in a federal court in Texas or in state court in Travis
County, Texas, and each party hereto irrevocably submits to the jurisdiction
and venue of any such court in any such suit, action or proceeding and waives
any right which it may have to transfer or change the venue of any such suit,
action or proceeding, except that in connection with any suit, action or
proceeding commenced in a state court, each party retains whatever right it may
have to remove such suit, action or proceeding to federal court in Texas. The
parties agree that the United Nations Convention on Contracts for the
International Sale of Goods is specifically excluded from application to this
Agreement.

19.5 DISPUTE
RESOLUTION. The parties agree to
work towards resolving any disputes in good faith. Neither party may commence
any action, legal or other, with the regard to such dispute until thirty (30)
days have passed from the time that any party has provided written notice to
the other party regarding the nature of such dispute, provided that nothing
stated herein will prevent QuickStart from seeking injunctive relief in the
event of an actual or threatened breach of this Agreement.

19.6 NOTICES. Any notices required under this Agreement will be
provided as follows:

(a) By
QuickStart to you via e-mail to the e-mail address you provided when
registering for QuickStart Products.

(b) By
you to QuickStart by contacting in writing (i)
First Level of Contact: Customer Service Department (ii) Second Level of
Contact: Manager, Customer Service Department (iii) Top Level of Contact:
Director, Sales and Customer Service Division, in each case addressed to
QuickStart Learning, Inc. Westlake Oaks Executive Park, 1101 S. Capital of
Texas Highway, Building J, Austin Texas 79746. Please provide a detailed
explanation of your issues including contact information where you can be
reached. You will be contacted to discuss an agreeable resolution. A different
grievance procedure may apply to you if you are using the QuickStart Products subject
to a contract between your organization and QuickStart or a QuickStart
distributor. In that case you should contact the appropriate person within your
organization to inquire about the grievance procedure that applies to
you.

19.7 ASSIGNMENT. Neither this Agreement nor any of your
rights or obligations hereunder may be assigned by you in whole or in part
without the prior written approval of QuickStart. Any assignment of rights or
delegation of duties in derogation of the foregoing shall be null and
void.

19.8 COMPLETE AGREEMENT. This Agreement is the complete and exclusive
statement of the agreement between QuickStart and you, which supersedes any
proposal or prior agreement, oral or written, and any other communications
between the parties in relation to the subject matter of this Agreement. This
Agreement shall not be modified except by a subsequently dated written
amendment signed by both parties by their duly authorized
representatives.

19.9 JOB PLACEMENT
DISCLAIMER. QuickStart
does not guarantee job placement upon program/course completion or upon
graduation.

19.10
PRIVACY.QuickStart's current privacy policies,
available at https://www.quickstart.com/privacy-and-policy/, are incorporated
herein by reference.

19.11 ACKNOWLEDGMENT. You acknowledge that, in providing you with the QuickStart Products,
QuickStart has relied upon your consent to be bound by the terms of this
Agreement. You further acknowledge that you have read, understand, and agree to
be bound by the terms of this Agreement. This Agreement is not, however,
intended to limit any rights that QuickStart may have under trade secret,
copyright, patent, or other laws that may be available to it.

19.12 CHANGE IN TERMS. QuickStart reserves the right to change or modify forms of documents,
policies and/or terms at QuickStart’s sole discretion and at any time. Any such
change or modification will be effective immediately upon posting to QuickStart’s
website.

THE QUICKSTART PRODUCTS ARE PROTECTED BY UNITED
STATES COPYRIGHT LAW AND INTERNATIONAL TREATIES. UNAUTHORIZED REPRODUCTION OR
DISTRIBUTION IS SUBJECT TO CIVIL AND CRIMINAL PENALTIES.

[END OF TERMS AND CONDITIONS]QuickStart Learning, Inc. All Rights Reserved.