Support Center Hours

Liferay provides support from six Support Centers located across the globe. A customer's designated Support Region is determined by the customer's country of purchase. Each Support Center maintains the following Standard Business Hours, except during observed holidays, for its respective Support Region:

Support Region

Support Center

Time Zone

Standard Business Days

Standard Business Hours

United States & Canada

United States

UTC -8 (PST) or UTC -7 (PDT), as applicable

Monday to Friday

8am until 5pm

EMEA

Hungary

UTC +1 (CET) or UTC +2 (CEST), as applicable

Monday to Friday

9am until 6pm

Spain & Portugal

Spain

UTC +1 (CET) or UTC +2 (CEST), as applicable

Monday to Friday

9am until 6pm

South Asia*

India

UTC +5:30 (India Standard Time)

Monday to Friday

9am until 6pm

Latin America

Brazil

UTC -3 (Brasilia Standard Time)

Monday to Friday

9am until 6pm

APAC

China

UTC +8 (China Standard Time)

Monday to Friday

9am until 6pm

Japan

Japan

UTC +9 (Japan Standard Time)

Monday to Friday

9am until 6pm

United States & Canada

Support Center

United States

Time Zone

UTC -8 (PST) or UTC -7 (PDT), as applicable

Standard Business Days

Monday to Friday

Standard Business Hours

8am until 5pm

EMEA

Support Center

Hungary

Time Zone

UTC +1 (CET) or UTC +2 (CEST), as applicable

Standard Business Days

Monday to Friday

Standard Business Hours

9am until 6pm

Spain & Portugal

Support Center

Spain

Time Zone

UTC +1 (CET) or UTC +2 (CEST), as applicable

Standard Business Days

Monday to Friday

Standard Business Hours

9am until 6pm

South Asia*

Support Center

India

Time Zone

UTC +5:30 (India Standard Time)

Standard Business Days

Monday to Friday

Standard Business Hours

9am until 6pm

Latin America

Support Center

Brazil

Time Zone

UTC -3 (Brasilia Standard Time)

Standard Business Days

Monday to Friday

Standard Business Hours

9am until 6pm

APAC

Support Center

China

Time Zone

UTC +8 (China Standard Time)

Standard Business Days

Monday to Friday

Standard Business Hours

9am until 6pm

Japan

Support Center

Japan

Time Zone

UTC +9 (Japan Standard Time)

Standard Business Days

Monday to Friday

Standard Business Hours

9am until 6pm

All support center phone numbers can be found in the Help Center. *Bangladesh, Bhutan, India, Maldives, Nepal, Pakistan, Sri Lanka