Training, Programs & Development

Dealing with Difficult People Live Webinar

Date:

June 25, 2018

Time:

12:00-1:00pm MT

Location:

Online

Organizer:

Achieve

Event Type:

Training & Professional Development

Contact:

info@achievecentre.com, Toll Free: 877-270-9776

Everyone encounters difficult people on a regular basis and typically conversations with them leave people feeling frustrated, stressed, angry and tired. This webinar will analyze what is happening in those exchanges and demonstrate how people can adapt their strategies to bring about more productive conversations with those they find difficult. The effect of intervention styles will be explored, in particular, how different styles interact with each other. Participants will also learn how to change their interactions with difficult people in order to influence their behaviour, resulting in more positive outcomes.

About LGANT

The Local Government Administrators of the Northwest Territories (LGANT) is a professional organization comprised of senior administrative staff of community governments in the Northwest Territories.

The Mission of LGANT is to strive for and promote excellence and professionalism in the field of local government administration in the Northwest Territories through education and career development programs and to create awareness of the Community Officer’s role in the community.