Maintain a solid relationship with key customers, ensure the satisfaction of customers by monitoring service level agreements (SLA’s), customer complaints, inquiries and any other related customer issues, and lead the customer complaints handling process.

Maintain an awareness of sales and other developments amongst competitors and pass any relevant information to immediate superior.

Bring consultative approach to sales by using knowledge of product trends and opportunities to develop manufacturing strategies tailored to client’s needs.

Qualifications and minimum requirements:

Bachelor’s degree in marketing / Business Administration.

Minimum 5 years working experience in Sales and Marketing with at least 3 years’ experience in carton industry.

Marketing professional qualification e.g. CIMA would be an added advantage.