Certification Exam Change Policy

On occasion, the best-laid plans need to be changed. Please understand that changes incur administrative costs both for ABA and our exam partner, Castle Worldwide.

Should you need to cancel or reschedule your exam after application, please review the fee schedule and procedures below.

​Before Application Due Date

​After Application Due Date

4 Days or Less Prior to Scheduled Exam Date or End of the Exam Window

Transfer

to a future exam date/window

No fees

$125 fee to ABA, and$50 fee to Castle if exam date has been scheduled

Entire Exam Fee Forfeited - No Changes Permitted

​Reschedule

within the same CBT exam window

​No fees

$50 fee to Castle if a testing date had been selected

​Entire Exam Fee Forfeited - No Changes Permitted

​Cancel

​Refund of Exam Fee minus $100 application fee

​Refund of Exam Fee minus $225, and

$50 fee to Castle if a testing date had been selected

​Entire Exam Fee Forfeited - No Changes Permitted

ABA will consider waiving fees in case of a
medical emergency. Requests will be reviewed on a case-by-case basis and supporting documentation may be required.
All change and cancellation requests must be made in writing to ABA. Fees are subject to change without notice.

Transfer to a Future Exam Date/Window

ABA will permit up to two (2) consecutive transfer requests for any reason. Should you not take the exam after the second transfer request, ABA will cancel your registration and provide a partial refund of your exam fee per the fee schedule above. Should you wish to take the exam in the future, a new application and full fee is required.

If an exam date has been selected, access Castle’s online scheduling system (referenced in your Notice to Schedule) 4 days or more prior to your appointment to cancel your exam date. A $50 fee applies.

Forward your Castle cancellation confirmation to certifications@aba.com and request to transfer your registration to a future window. An additional fee of $125 applies.

Requests to transfer will not be honored with less than 4 days prior to the scheduled exam date or the end of the exam window and the entire exam fee will be forfeited.

Reschedule Within the Same CBT Exam Window

To reschedule your exam date within the same exam window, access Castle’s online scheduling system (referenced in your Notice to Schedule). Your request must be made 4 days or more prior to your testing date appointment or the entire exam fee will be forfeited. A $50 fee applies.

Cancel

If an exam date has been selected, access Castle’s online scheduling system (referenced in your Notice to Schedule) 4 days or more prior to your appointment to cancel your exam date. A $50 fee applies.