When To Visit Urgent Care

When To Visit Urgent Care

Posted on Jun 8, 2017
By St. Luke's, Duluth, MN

Published in Positively Superior magazine, June/July issue

When to Visit Urgent Care

By Dr. Matt Hansmeier

“Should I go to my primary care clinic, urgent care or the emergency
department?” It’s a common dilemma when any health-related
incident occurs. As an urgent care physician at St. Luke’s, I probably
see one patient a day who should be in the emergency department (ED),
and the same is likely true for emergency doctors who may see patients
that are better suited for an urgent care visit. Sometimes it’s
hard to tell what constitutes an emergency or urgent care situation. Hopefully
I can help clear some of that up.

If it’s unclear, another way to think about whether something is
life-threatening is to ask, “How long can I wait?” If your
health concern should be attended to on the same day or in a couple days,
urgent care is the place to go. If the issue can wait beyond that, you
might want to schedule an appointment with your primary care doctor. If
something happens that requires immediate and possibly complex medical
care, it’s best to go to the ED. Some of the serious scenarios that
are better suited for the ED include:

Chest pain

Head or neck injuries

Motor vehicle accidents

Serious abdominal pain

Confusion

Chronic kidney disease

Cancer-related issues

Fever in infants who are under three months

At urgent care, we have x-ray and lab capabilities on-site, which means
we can get answers for ailments that aren’t life-threatening right
away. But more complex or multiple injuries are better treated at the
ED, with the help of imaging, rapid lab studies and intravenous (IV) therapy.

2. Seasonal ailments. Urgent care is a great place to treat seasonal conditions. These conditions include:

Rashes

Tick bites

Allergies or asthma flares

Cuts and scrapes

What to Expect at Urgent Care

When you visit urgent care, remember to bring your insurance card, identification
and list of medications. The great thing about St. Luke’s Urgent
Care is that if you’re already a St. Luke’s patient, you’re
in the system. Your urgent care doctor can pull up your medical history,
family history and medications in a matter of clicks. Your doctor can
also contact your primary care provider on the spot, if clarification
is needed.

After registration, you’ll wait for a room. Sometimes, you’ll
get in quickly, but you may have to wait if the clinic is busy. One way
to cut down on wait time is to book an urgent care appointment online.
Simply find your preferred or nearest urgent care location on slhduluth.com/UrgentCare
and schedule a time.

After you’re brought to a room, your doctor will come in and discuss
what’s going on before determining a plan for your care. Your electronic
medical records and any notes from the appointment are then sent to your
primary care doctor. When urgent care patients need further attention,
a St. Luke’s care coordinator may step in to help communicate and
maintain consistency with specialists, primary care physicians, hospitals
or nursing homes.

Once you’re a St. Luke’s patient, you’ll have access
to your medical records online. Using the St. Luke’s Patient Portal,
patients can view lab results, email their primary care providers or see
basic radiology results.

Of course, St. Luke’s will see patients at its urgent care locations
no matter what health system you’re associated with, and we’ll
send you back to your clinic with a recap of your care and treatment.

Dr. Matt Hansmeier is a St. Luke’s urgent care physician and sees
patients at St. Luke’s urgent care clinics throughout the Twin Ports.