I have an Epson wf 2540. it is wirless. presently connected

Customer Question

I have an Epson wf 2540. it is wirless. presently connected by cable and it is working perfectly.PROBLEM: it won't work wireless.I have run a network connection report which shows the connection with excellent signal strength.it won't print without the cable connection, any suggestions??

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

You may need to do a procedure to change the 'orientation' (USB cable vs. wireless) of your Epson printer driver. Would you like to try that? if so, and if you will tell me your Windows version (or MAC OS X version, if you have an Apple computer), and I will give you instructions.

First, disconnect the printer, turn it off and unplug it from both power and computer. Leave it that way throughout the following, until you are instructed to connect it up again by the installation software routine (or, at least, by that routine having completely ended and finished and exited etc.)

So: turn off, unplug, unplug your printer.

Go to your computer, to the Start button, then to Control Panel, and remove all entries for your printer and its series in Devices And Printers, by clicking on each icon (or entry) and deleting. (In this case, if there are any scanners shown, or any Epson devices, select and then delete those, also.)

Then go to Control Panel, Programs, Programs And Features, and use Uninstall (or Change) to get rid of all programs specific to your printer.

Since I have not heard back from you, I am assuming that the answer was helpful and provided the information you needed to solve the problem you asked about

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