(The theme park I work for is in the process of changing ownership. As a result, all merchandise labelled with the old management name is sold as 60% off clearance in a special tent sale. Despite the sale’s popularity, I usually work alone in the tent. A customer asks me to price check an item. As the register requires us to override and manually enter the discount for each item separately, I prefer to mentally do the math instead.)

Customer: “How much is this?”

Me:*sees the $30 tag* “With the 60% off, it will be $12, sir.”

Customer: “How did you do that?! Did you memorize all the sale prices?!”

Me: “No, I just calculated in my head, sir.”

Customer:*grabs a nearby item* “Well, how much is THIS, then?”

Me: “That’ll be $6, sir.”

(Customer watches me with a flabbergasted expression and thanks me. Ten minutes later at the register:)

Me:*sees the customer bring an armful of items* “Oh, hello again. Did you find everything all right?”

(I was working at a local amusement park on the bumper cars. We have a measuring stick to make sure that the kids are tall enough to ride. Sometimes to brighten my day I would see a kid that I knew was tall enough for the ride and make it seem that they were too short by putting the stick on my foot. It usually got a few chuckles from customers. One day I had a very tall guy come up so I raised the stick in the air.)

Me:*serious voice* “I’m sorry, sir, you are too tall for this ride.”

Customer: “Okay.” *turns and starts walking away*

Me:*stunned at first then calls out to him* “Sir, I was just kidding! You can ride.”

(I’m the ticket booth operator. We offer Unlimited Ride wristbands that can be used for the full day. The park opens at 10 AM, with larger rides starting at 12. The park suffered from a power outage about a half hour before, so about four rides are not working at the moment.)

Me: “Hi! How can I help you?”

Customer: “I would like a full refund for these wristbands. Your website said that all of the rides were open and none of them are! There is no one running these rides!”

Me: “Ma’am, we just opened, and I would have to call a manager to make a refund. The ride operators are not going to run empty rides. If you wait at the entrance of the ride you want, someone will be with you momentarily.”

Customer: “But the website said all of the rides would be running!”

Me: “Yes, all working rides will be running at 12 today. It says that on the website and brochure.”

Customer: “This is an outrage! I am going to expose this scandal!” *takes out phone and start filming all of the empty rides, while getting the ride operator’s faces in the shot*” This is going to go viral on Facebook and YouTube! No one will ever come here again!”

(At this point my manager walks up to her.)

Manager: “Is there a problem here?”

Customer: “Yes! I purchased these wristbands to use for all of the rides, just like your website said, and nothing is open here!”

Manager: “I’m sorry to hear that. Have you waited at the entrance of the ride you wanted so that the operator knows that you want to go on that ride?”

(The three ride operators are now standing around the ticket booth to see what is going to happen with this unruly customer.)

Customer: “No, they should just know to run the ride for us! I just want a refund for these wristbands!”

Manager: “Okay, let me handle that for you.”

(She gives the refund to the customer, and cuts off the wristbands from her and her daughter’s wrists, who is crying her eyes out, begging to stay while telling her mom that she is okay with not going on some of the rides. The mother just drags her out of the park.)

Manager:*telling the woman as she leaves* “Just so you know, my [Family Member] is a lawyer, and it’s illegal for you to post those videos with our employee’s faces in them.” *turning to me* “You handled that very well. Good job.”

(A few weeks later we had the busiest day of the summer. So much for no one showing up ever again…)

(It is the Christmas celebration at this particular park, and the park has reached capacity so almost every food outlet in the place is PACKED, and workers are very stressed. My fiancé and I are paying for our food.)

Cashier:*very hassled* “I’ll be open in a second – be right with you!”

Fiancé: “Take your time!” *smiles*

Cashier:*finishes setting out items and begins to ring us up* “Is that an original cup or a refill?”

(She points at my souvenir mug. Refills are cheaper than the first drink you buy in them.)

Me: “Oh, it’s a new drink.” *she enters it as a new drink which rings up $2.99, and I realize the mistake* “Ma’am, it’s actually a mug of soup, not a hot drink, so it’s $6.99.”

Cashier: “Oh! Oh, my goodness. Thank you for telling me!”

Me: “I get brownie points for being honest, right?”

(We all laugh.)

Cashier: “Are you all season pass holders?”

(We nod and hand her one of our passes. When she hands back the receipt, I notice that she has not given us the 10% pass holder discount, she has discounted us $14 off the $60 check!)

Fiancé: “Ma’am, is there a mistake? We’ve got a way bigger discount than we’re supposed to have.”

Cashier: “Nope, not at all! You two are such a lovely couple and you were so nice to be honest with me!”

(My fiancé signs the receipt and we wish each other merry Christmas before leaving with our food. Yay for Christmas spirit even when things are hectic!)