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What can leaders do to help? Stabilize – Stop the bleeding! Name the problem – Do not ignore, it won’t go away. Offer optimism – We will get through this. Provide ways to make meaning – What can we learn from this? Focus on strengths – What do we do well? Model calm & compassion – It is contagious! Ask for outside help if needed – Reduce isolation.

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Leadership Skills Learn about organizational trauma. Be aware of own strengths and blind spots. Develop dialogue skills. Learn about organizational dynamics. Become skilled in a strengths-based approach. Practice compassionate leadership. Know when to ask for help.

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Helping a Traumatized System Pay attention to the whole organization. Offer a purposeful and structured approach. Model compassion and kindness. Bring positive energy and hopefulness. Act in non-attached and non-anxious ways. Understand leaders and be prepared to support them. Participate in own reflection and renewal.