The Oklahoma Workforce System and Accessibility

It is important for anyone that works with job seekers to understand their responsibilities to everyone that seeks out their programs, services, or activities. Responsibilities include, but are not limited to:

Providing effective communication to all job seekers.

Ensuring that job seekers can fully participate in programs and services designed to help them find jobs, whether the programs and services are online, in person, or via telephone.

Effective Communication

The Americans with Disabilities Act (ADA) requires that we communicate effectively with individuals that have communication disabilities. This may include disabilities that effect vision, hearing, or speech. For example, someone who cannot hear may exchange information through sign language or writing instead of through verbal speech.

Job seekers with disabilities are protected under both Title II and Title III of the ADA. This means that all parts of the Workforce System and employers must be sure that they communicate effectively with individuals with disabilities, whether they are public or private organizations.

Remember, too, that we communicate with job seekers using technology. Our websites need to be accessible to individuals with disabilities, whether they use assistive technology or not. The same is true of our digital documents, such as Microsoft Word, Microsoft PowerPoint, or Adobe PDF files. We have a lot of resources to help you to make your information and communication technology more accessible.