Happy Customers

Life Storage in Chicago, IL (4.8 out of 5) based on 206 ratings
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"friendly, knowledgeable, professional staff"

Rating: (5.0 out of 5)

Dawn - Tacoma, WASeptember 19, 2016

"Kendra is an awesome office manager: very friendly, helpful, and knowledgeable. All of my expectations were greatly exceeded."

Rating: (5.0 out of 5)

Chris - Chicago, ILAugust 24, 2016

"I love the price of the unit it was very reasonable I just only wish that the storage facility provided a dumpster for the things I didn't want and also for the things I still don't want that im still storing at the storage facility "

Rating: (5.0 out of 5)

Charlene - Chicago, ILJuly 26, 2016

"friendly staff, clean, well-organized facility, affordable"

Rating: (5.0 out of 5)

Robert - Chicago, ILJune 28, 2016

"My expectations were met. Great customer service"

Rating: (5.0 out of 5)

Gicela - Chicago, ILMay 20, 2016

"As you stated, people are the most important asset to a business. Also, your prices are competitive when compared to other storage facilities."

Rating: (4.6 out of 5)

Star - Chicago, ILMarch 27, 2016

"Good workers all ways treated with respect they answer all my questions "

Rating: (5.0 out of 5)

Rico - Chicago, ILMarch 25, 2016

"The personnel at the Ashland and 16th st location in chicago is very friendly, polite and very helpful"

Rating: (4.8 out of 5)

Mario - Chicago, ILFebruary 27, 2016

"Your staff is outstanding! Keep up the good work."

Rating: (4.8 out of 5)

Keith - Chicago, ILFebruary 26, 2016

"I just wish there were more carts than just two loading carts for the whole building. Every time I have gone there they were always being occupied or not returned to their proper cart area. Other than that I am happy satisfied with the service. Thank you
Sincerely,
Franko "

Rating: (4.6 out of 5)

Franko - Chicago, ILJanuary 27, 2016

"By assisting with aim my needs."

Rating: (5.0 out of 5)

Norma - Chicago, ILDecember 20, 2015

"Very good customer service "

Rating: (5.0 out of 5)

Vangelene - Chicago, ILDecember 16, 2015

"Kendra always make us feel like family. She goes above & beyond!!!"

Rating: (5.0 out of 5)

Samara - Chicago, ILDecember 1, 2015

"They have always accompanied me in every need I may have with storage issues and my bill"

Rating: (5.0 out of 5)

Benjamin - Chicago, ILNovember 23, 2015

"I'm so pleased to have this facility in my neighborhood! Being that I don't have a car. Thank You."

Rating: (5.0 out of 5)

Marie - Chicago, ILNovember 17, 2015

"Your staff was great. Very informative and helpful. Especially the manager Kendra"

Rating: (5.0 out of 5)

Enrique - Chicago, ILOctober 20, 2015

"The staff was very friendly and helpful in deciding what size storage I needed for items I needed to store.
Great team.."

Rating: (5.0 out of 5)

Wonder - Chicago, ILAugust 1, 2015

"Everyone was polite. There were other clients in at the time so the agent had to take us both up together; he did a good job of making both parties feel like their needs were being met. I also paid in advance for the truckj because my father was going to pick it up on his own; the agent said it would not be a problem."

Rating: (5.0 out of 5)

Essence - Chicago, ILJuly 28, 2015

"All expectations met!"

Rating: (5.0 out of 5)

Anthony - Chicago, ILJuly 28, 2015

"You have clean facility and great attitudes and service."

Rating: (4.5 out of 5)

Bruce - Chicago, ILJuly 28, 2015

"Fantastic People and fantastic service!"

Rating: (5.0 out of 5)

Jose - Chicago, ILJuly 24, 2015

"luis, was super helpful, and very accommodating. "

Rating: (5.0 out of 5)

Gretchen - Oak Park, ILJune 29, 2015

"This was one of the best customer service experiences I've had. I believe it was Luis at the front desk. He was extremely helpful very informative and made the process of getting my stuff in very easy. "

Rating: (5.0 out of 5)

David - Chicago, ILJune 27, 2015

"There is a problem with people parking REALLY BADLY, obstructing the entrance, or making it impossible to park two vehicles inside the loading bay."

Rating: (5.0 out of 5)

Lea - Chicago, ILJune 26, 2015

"I use a different storage unit for my business and it is absolute garbage compared to your location. I don't know if I would ever not use an Uncle Bob's [Life Storage] again. THanks "

Rating: (5.0 out of 5)

Tony - Chicago, ILMay 27, 2015

"I had a great experience at Uncle Bob's [Life Storage]. The staff was super friendly and always willing to help. Ill recommend Uncle Bobs [Life Storage] to my friends!"

Rating: (5.0 out of 5)

Vanessa - Roselle, ILMay 24, 2015

"The manager was very helpful and friendly. She walked me through the security process and we toured the spaces."

Rating: (5.0 out of 5)

David - Chicago, ILApril 2, 2015

"excellent"

Rating: (4.6 out of 5)

Marco - Chicago, ILApril 1, 2015

"From my initial contact and subsequent interactions, I was very pleased with the level of service I received."

Rating: (4.8 out of 5)

Caroll - Chicago, ILMarch 29, 2015

"Everything was as it was told to me on the phone and better in person. The storage area is clean and well lit."

Rating: (5.0 out of 5)

Arizona - Chicago, ILMarch 28, 2015

"I wish it was a 24 hour access facility"

Rating: (4.4 out of 5)

Tasha - Chicago, ILMarch 27, 2015

"I forget the name of the young woman at the Pilsen location in Chicago (off Ashland/16th)... but she was great"

Rating: (5.0 out of 5)

Jarius - Chicago, ILMarch 9, 2015

"The whole check-in period was efficient and done professionally. I was very impressed with the facility and manager. "

Rating: (5.0 out of 5)

Catherine - Chicago, ILFebruary 26, 2015

"Outstanding quality of service at an affordable, yet competitive price. Thank you!"

Rating: (5.0 out of 5)

Denise - Chicago, ILFebruary 4, 2015

"Process was very smooth and flawless"

Rating: (5.0 out of 5)

Alejandro - Chicago, ILDecember 31, 2014

"Much cleaner and newer than expected. Also management seemed solid and professional."

Rating: (4.6 out of 5)

Shannon - Chicago, ILDecember 8, 2014

"I live in another state,so appearance does not apply. However, Kendra and the other staff a re always friendly when i pho ne in my payment. "

Rating: (4.4 out of 5)

Tanya - Palm Springs, CANovember 5, 2014

"I was very satisfied. If I ever need storage again Uncle Bob's [Life Storage] will be my first choice."

Rating: (5.0 out of 5)

Ashley - Omaka, NEOctober 23, 2014

"Kendra and Luis are great!"

Rating: (5.0 out of 5)

Rene - Chicago, ILOctober 5, 2014

"The access time wasn't late enough, maybe try 24hours? Schedules are so different and random now a days."

Rating: (5.0 out of 5)

Cameron - Chicago, ILSeptember 23, 2014

"She is very professional "

Rating: (5.0 out of 5)

Jose - Chiago, ILAugust 29, 2014

"Staff was very helpful"

Rating: (4.6 out of 5)

Victor - Chicago, ILAugust 28, 2014

"everything was a good experience."

Rating: (4.2 out of 5)

William - Chciago, ILAugust 28, 2014

"I have never rented a storage unit before but found the whole process to be much easier than anticipated. The employees were incredibly nice and provided great options and recommendations. I would strongly recommend this facility to anyone in need of additional storage. "

Rating: (5.0 out of 5)

Ben - Chicago, ILAugust 26, 2014

"Because it was up to part."

Rating: (5.0 out of 5)

Alphaus - Evergreen Park, ILAugust 26, 2014

"Using many different storage units for over twenty five years it is easy to
say this facility was the cleanest, best
staffed and best operated I ever encountered
"

Rating: (5.0 out of 5)

Gregory - Wheaton, ILAugust 23, 2014

"The customer service here is superb. The two associates were amazing and I want to thank them for have a pleasant attitude!"

Rating: (5.0 out of 5)

Sharon - Chicago, ILAugust 11, 2014

"On-line application saved a lot of time, associate recommended truck rental service, tour of the facility was excellent. Well-kept, clean docks (used both of them at various times)"

Rating: (5.0 out of 5)

David - Woodridge, ILJuly 27, 2014

"I was very impressed with the level of service as well as the facility. I was greeted immediately when I walked in and the sale associate was so helpful and prompt. I am moving and needed to store some books and am very happy to have been recommended your facility by a friend. When moving my belongings into storage my brother even commented how clean and secure the facility was. When I was shown around my sales associate even knew the names of people who were moving materials into storage units which provided a very friendly atmosphere. I left thinking what great customer service skills she had.
Would highly recommend to anyone!"

Rating: (5.0 out of 5)

Meaghan - Gardena, CAJuly 25, 2014

"The sale assists are amazing. They are super helpful and keep me laughing. Just a wonderful staff. I made my reservation online and the sale women was a blessing!!"

Rating: (5.0 out of 5)

Sheila - Chicago, ILJuly 25, 2014

"Everything was easy and smooth."

Rating: (5.0 out of 5)

Leslie - Chicago, ILJuly 25, 2014

"The facility was pristine and very user friendly"

Rating: (5.0 out of 5)

David - Mishawaka, INJune 27, 2014

Location Features

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

40' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 40' moving trucks.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Boxes & Packing Supplies Sold Here

This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.