Lenovo Yoga 720 13IKB No longer charging

Q:Lenovo Yoga 720 13IKB No longer charging

Hello everyone, I recently purchased a Lenovo Yoga 720 13IKB. I've only have the unit for about three (3) weeks and the batter is no longer able to charge when connected to the power supply that came with the unit. I checked the AC adapter to make sure that it was properly connected to PC and it was. I plugged it to different outlets and it didn't help. I bought a replacement powersupply from my local MicroCenter and still nothing. I checked the Control Panel, open up the Power Options to see if there were any settings in there but nothing to show why it wasn't chraging. Then Opened the Device Manager. Under "Batteries" I saw two items, one for the battery and another listed as "Microsoft ACPI Compliant Control Method Battery". I Opened each item, which will brought up the Properties window. Under the "Driver" tab looked for "Update Driver." I went through the two options and did the same process of updating drivers. I went through the driver update process for all options. Once the drivers are all up to date, I rebooted the laptop and plug it in again. Then i unninstalled "Microsoft ACPI Compliant Control Method Battery" completely and reboot. Still the problem persists. I even updated all the windows Updates. Then I opened Lenovo's Companion app. I updated all the drivers that need updating and nothing changed. I still have my PC connected to AC power and the battery isn't charging. I opened the lenovo setting app and checked under battery sectiong and the Conservation mode is off and the battery stretch is off as well. According to Main Battery Condition status is Good. I have contacted customer support and I've been waiting now on hold to speak to someone for one (1) hour. Can anyone else make any suggestiongs?

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Preferred Solution:
Lenovo Yoga 720 13IKB No longer charging

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Lenovo Yoga 720 13IKB No longer charging

Is it not charging at all, or just stuck at around 60%. I ask because there i an option in Energy Management to select Maximum Battery Life, or Optimized Battery Health, and if set the latter (which I believe is the default), it will only charge to about 60 percent of capacity in an attempt to prolong the life of the battery. Setting it to Maximum battery life will allow the batter to charge to 100% and you will get a longer run time, but you may have to replace the battery sooner. If you leave the laptop usually plugged in, then optimized batter health is the better option. Cheers,

So my Lenovo Yoga would start to boot and the light on the side and keyboard would light up, but then it would turn off again. Then it would start to boot up (without the screen actually turning on) and turn off again. It would just cycle through this, so I held down the power button for 10 seconds, and now it does not turn on at all- no lights, no anything. Any suggestions?

The OS recovery file does not appear to be intact as it just goes to Boot Manager. I believe the child currUpted the OS that uses the computer for school. Where can I get the install file? I have tried holding power and pressing volume up button during startup.

Good morning, I purchased a Lenovo Yoga 720 13IKB 80X6 last november 2017 in the United Arab Emirates. Everything worked perfectly until July, when the laptop shut down and wouldn?t turn on anymore. I tried everything I could without opening the device and cancelling the warranty , but eventually sent it back in the store where I bought it, and they had to change the motherboard. Now, not even two months later, same problem. That laptop doesn?t turn on anymore, and this time it also doesn?t charge (the LED on the side doesn?t light up). I, once again tryed everything I could that i found on the forums without opening the device pressing the on button for various amounts of time, pressin the ''reset'' one with a pin... nothing seems to work. Problem is that I no longer live in the UAE. So now I have two questions : - does anyone have an idea of what the problem might be? - Can I still send my device for repair where I live now for free with Lenovo?s IWS? Thank you to anyone who can help out, it?s very much appreciated. Sincerely, A disappointed costumer

Hi Just want to share my latest experience after reading many posts of Yoga 920-13IKB (i7-8550 / 8G / 512G / 4K screen) incompatibility with Lenovo USB-C Travel Hub. I had this new Yoga 920 laptop for about a week, replacing my previous Yoga 900 (13.3", QHD+, i7-6560U, 256G, 8G). I have been using the Dell USB-C to HDMI/VGA/Ethernet/USB 3.0 Adapter (DA200) with the Yoga 900 without any problems. However, I can say with certainty that the Yoga 920 is incompatible with the Dell DA200 adapter. After reading many posts, I finally decided to purchase the Lenovo USB-C Travel Hub (4X90M60789) as a replacement. I had a local store rang Lenovo to confirm that it would work with my Yoga 920 before making the purchase. It arrived yesterday, and with two days of using and testing the connections Lenovo USB-C Travel Hub (Ethernet/HDMI/VGA/USB3.0); I can say that it works as expected. I'm not sure why Lenovo does not update their website to include the model Yoga 920 to be listed on the "Hardware Compatibility" list, as this will simply for the enduser to check - http://support.lenovo.com/docs/usb_c_travel_hub

I've recently bought a Lenovo Yoga 720 13IKB, considering the battery as one of its biggest pros due to some reviews and adds I read in the Internet. Unfortunately, even after a 100% charge, I can't get no longer than 4h30 / 5 h of battery lifetime prediction / battery lifetime. I have already decreased brightness, I almost have no apps running in background, but unfortunately it doesn't gets better. The situation is even worse considering that I'm not doing anything but surfing online, texting in word or taking a look at some pictures in Windows Gallery. Have anyone experienced the same problem? Can someone please help me? Is that true that we can get 10h30 (or a bit less, I wouldn't care) like it was advertised or that was just a commercial bait? Thanks in advance!

I have been looking for a replacemenet adapter for my power adapter (45 W) for my Yoga 910. I have found a 65 W adapter for a Lenovo Yoga 900. Will it be all right for my Yoga 910, when I change to the USB 3 C?Thank you for your kind answerBenn Copenhagen

Hi, I bought a new Lenovo Yoga 920-13IKB in Czech Republic and the delivered package contained the following AC power adapter: model: ADLX65YLC3A, P/N: SA10M13945I want to buy another one, but it is no-where available ! Can somebody warrant me, that the only-available AC adapter with USB-C, the Lenovo ThinkPad 65W AC USB-C, S/N 4X20M26272, will work fine with my laptop please ? Btw, I am wondering why, when I tried to find the original AC adapt., all web sites returned me result that it is not dedicated for my country. I bought the computer with that AC here, so **bleep** Lenovo ? Thank you all

Hi Friends, I have encountered problem while installing new OS (Windows 10 PRO) on my lenovo Yoga 910-13IKB which we prefer more than the default Windows 10 Home because I have used it more for job related matters. But after it automatically restarts as this was also included on the installation process, the next process became a cycle of basic information request-wifi connection-express settings then restarts again, and the same process continuously repeats. Aside from it, the screen's touch screen feature and the mouse pad are not working. Can anyone help me regarding my concern. I have attached file with images. Thank you.

Hello, Recently my CEO had bought a Lenovo Yoga 910-13IKB. It came with win10 preinstalled. I had worked on it for about 10 minutes and than the problem showed up: our local WiFi network dissapeared. I immediatelly took my laptop and searched for WiFi networks but no there was no my SSID at all. Then I had restarted WiFi router and network showed Up, but as soon Yoga connected, same again no network. I googled for solution and I did uninstall EMC and Lenovo Utility but that did not resolved the problem. Then I had tried to uninstall all drivers and than download and install them again but still the problem is there. Wherever Yoga connects WiFi dies. I found that some routers recognize something like DDos attack and so I dissabled that option on routers but again problem is there. Please can u give me solution to this problem because my CEO thinks that I am not capable of doing my Job (IT technician/Network administrator). Best wishes Adis

I bought my PC about 3 weeks ago at a Best Buy in Houston while I visited the united states. About one week after I got it it started to flicker at random times and I don't know what to do. I have checked online and tried all the solutions including:upgrading graphics driverdisabling some settings in the intel graphics control centerreduce screen refresh frequency (I couldn't do this as the new update to the windows 10 fixes the rate at 60Hz)disabling automatic screen light adjustmentchecking for verified updated BIOS from lenovo website and installing itrunning checks from safe mode non of these solutions is working. Please help me as I am now back home in Nigeria and cannot possibly return the laptop to bestbuy or send it for repair to Lenovo. I really need this laptop functional for school as I spent a lot of money to get it.

For the life of me I cannot figure out how to start a new post on this site so please forgive me for hijacking this thread. I have a Lenovo Yoga 910-13IKB Model Name 80VF that died about 4 months ago - battery quit charging. It was three months past warranty...sigh.... I took it back to Best Buy and they told me my charging cable was fine and to get it fixed I'd have to send it off for 6 weeks and it would cost me a minimum of $500.00. Since I was using this computer for my job (I'm self employed) this really wasn't an option so I went to the apple store and purchased a mackbook pro. However, I would like to get this Lenovo fixed and use it as a backup. My questions:1. Should I replace the battery?2. Lenovo seems to be out of stock of batteries: Is there another source where I can buy on line? I can't find anything.3. Should I look at replacing the little circuit board that connects the power source to the battery? I can't seem to find a P/N for it (I removed that back plate of the laptop). Any help or assistance would be greatly appreciated. Support for this product from Lenovo has been underwhelming to say the least. Jeff BueNewark, Texas, USA

Hi. I?m not sure if there?s already forums, which has answers to my problematics, so please don?t feel irritated if there?s already someone, who had the answer in a another forum . I brought my Lenovo Yoga 720-13ikb for about 8 months ago and until last month, them there wasn?t any problems. But then it suddenly became slow and laggy and I don?t know why. I had tried to update my graphic cards driver to the newest and had recently performed a fresh start via Windows Defended Security Center, but it didn?t help. Do you guys had experience the same problem or do you know what could be a possible cause? I also have to partions on my SSD; a C drive, where Windows 10 and all my programs are and a D drive, where it seems that there?s drivers from Lenovo. Can I combine them to one my drive or should I just leave it as it is? And if I can, them how? Then I?m also curious to figure out, how my laptop overall health is, since I?m a student, so I want it to perform as best as possible. Is there a way to figure out a laptops overall health and how the condition of my battery is? I hope that you guys can answer my questions or at least notify me of any other topics, which have the answers to my problems .

I had a nightmare with the wifi performance and I hope that this post will help other ppl avoiding the same fate. the wifi had significant delays while pinging the router and all the downloads were so slow and unreliable. the issue started after installing Lenovo vantage and activating the battery conservation mode. this can be resolved by either disabling "battery conservation" or change windows power plan, wireless adapter setting, to "maximum performance" while using the AC or the Battery. unfortunately, I spent few hours to figure out this issue which is caused by a simple setting mistake by the vendor.

Purchased new from Best buy in May 2017. All has worked perfectly until now. Left my computer for a while while it did some Win10 updates and come back and the Lenovo splash screen is on the screen. Will not go past that. I can shut it down by holding the power button but when restated the keyboard lights up and the splash screen comes up and that is it. I have tried pushing the little recovery button while the laptop was off and it does the same thing as the power button and sticks at the splash screen. $1800 door stop!!! Anyone got any suggestions

I have noticed that on my Lenovo Yoga 720?13IKB on the lowest brightness setting the screen shuts off. Please have an update for the laptop that fixes this. I do not want the screen completely shutting off on the lowest brightness setting.

I am looking to upgrade my lenovo yoga 910 13IKB screen to one compatable with an active digitizer that is available with some of the newer models. From my understanding, as long as the form factor is the same(fits computer) and the connector is identicle it should be possible with just a torx driver. My finance's laptop is a generation newer (has digitizer pen) and seems to have the same dimensions as mine. Has anyone tried this or know if I am missing something? Thoughts?

Ok, so I bought my Yoga 910 (4k/i7/16gb/512ssd) just a few days ago and, besides the fan noise (which I am currently working on) as well as recently discovering the issue I am about to discuss, I absolutely LOVE this machine! It is a workhorse and the build quality is amazing. That's saying a lot coming from a previous Mac user... Anyway, I was looking around today while trying to get the fan issue resolved and I noticed that the Full Charge Capacity (FCC) of the battery is only 75410mwh, while the actual Designed Capacity is meant to be 78000mwh. It is about a 4% performance decrease basically right out of the box, is that normal? I only ask because I originally bought the FHD/i7/8gb/256ssd version, before exchanging it for the upgraded unit due to liking it so much, and noticed that the FCC on the original one was actually 80102mwh, quite a bit higher than the designed capacity. Not sure if there is a setting preventing the PC to charge to the full amount or what? Maybe I just got a battery with lower ratings? Any help would be MUCH apppreciated!

Hi. I have a Lenovo Yoga 500. No problems until yesterday when it stopped charging. I have read through other posts where the laptop says the charger is plugged in but not charging, however mine didn't seem to register that it was plugged in at all. Laptop is now dead. Have tried disconnecting battery and holding down power button.Help appreciated!

6 months ago I bought a Lenovo Yoga 520 14IKBR, and now it won't charge any more while turned on. If we plug it in, the led goes white - and starts flickering orange after a few second, the computer seems to think that the power is not plugged in, and the battery doesn't charge. However, if we first switch off the computer, and then plug it in, it does charge normally. I guess therefore that there is no hardware problem, but a software issue.Somewhere on the internet we found a similar story, and according to them the solution would be a BIOS update. And indeed, the computer says there is a BIOS update waiting to be installed.However - because the computer thinks that the power is not plugged in, the BIOS update refuses to install - 'please plug in power'... So ... first question is of course if that BIOS update would indeed solve our problem. If not, is there another solution? If yes, how can we install that BIOS update safely while the computer thinks it is on battery power?

A:Lenovo Yoga 520 not charging

Hi, You can visit support.lenovo.comStep1-Puntch your serial number in find your product option.Step 2-After providing serial next page will come. Second option - driver and softwareStep3- Find Bios/Uefi in driver and Software sectionStep 4 Download the Bios.Step 5- Right Click on .exe fileStep6- Run as administrator and Proceed further.NOTES:- BIOS CAN'T BE INSTALL IN BATTERY MODE. Suggestion:-Complete charge the system and Use till 0% and follow thst process 2-3 Times.

Hi I turned on my Yoga 3 after a long time briefly. It showed battery as discharging and shut down after 5 minutes. The charger is connected and I've tried various adapters but it is not even showing a charging signal light now. What can I do or get checked?

We own a Lenovo Yoga 910 and in the last couple days, it is no longer able to charge. The battery is currently at 13%. The following 4 situations happen when the power cable (lenovo 45w usb c that came with the laptop) is plugged into the laptop.1) The laptop does not recgonize that the power cable is plugged in at all. 2) In rapid succession, the laptop acts as if the cable is being plugged in and unplugged over and over. The power cable icon will display for about a second, then dissapear, then display, then dissapear, etc. It will even change the brightness of the screee as it attempts to switch power modes from battery to power. The only way to stop this behavior is to unplug the cord completely. 3) The laptop shows that the power cord is plugged in, but states that the battery is currently discharging.4) The laptop shows that the power cord is plugged in, says its charging, but the battery continues to drain even though it says it is charging. Windows 10 is fully up to date. We have run all Lenovo software updates so all Lenovo software is up to date. The BIOS is also up to date (the June '17 BIOS). There have been no recent new software installations or physical impacts / changes to the laptop. I have purchaced a 3rd party charger that matches the specs of the Lenovo charger and the same 4 situations happen. I have confirmed that the charger works to charge other devices. This leads me to believe the is... Read more

I bought a Lenovo Yoga and after it arrived in the mail yesterday I plugged it in and let it charge today it showed plugged in not charging & after getting help from Lenovo support 8 hours ago I've been waiting for OneKey Optimizer to finish battery conditioning and hoping someone could give me direction on how long to wait or if I should just return it as it's only the 2nd day I've had it and it's already needed to be called in.

Hello, I bought a Lenovo at Amazon in November 2016, it was working perfectly until last week when the battery stopped charging. If I unplug the power supply it simply turns off the computer. Tried every hint from the forums but nothing happened. When I look at the Battery condition it status that I have a Poor battery, Status = No activities. Do someone have any idea or hint? Does lenovo guarantee for a computer bought in US, applies in Brazil where I live?

I have a Lenovo Yoga 500. My notebook stopped charging the battery and so the only way it can be used is plugged in. We thought the battery was the problem however we replaced the battery and the problem persists. I have tried various chargers to ensure the charger is not faulty however this proved useless. When I move the mouse over the battery icon, it says plugged in not charging. Any idea what this could be? It is a new computer however warranty has expired. please advise

Hi, I purchased new Lenovo Yoga 910. From day one I am facing charging problem.1) When connected to charging USB-C port it does not charge and there is no light2) After some days it began charging and I feel some shock on the laptop3) Now when I connect the charger, the charging light is on but it is not charging instead battery percentage drops. However when I shutdown the laptop the battery percentage increase. Any suggestions to resolve the above.

My laptop suddenly stopped charging. I've checked the adapter, it still provides the USB power to charge my mobile phone. I can also charge my phone from the residual charge in the battery. So the remaining possibilities are that the charger isn't producing 20V power, the wire has gone bad or there's a problem within the laptop. The replacement charger costs a pretty penny and will take time. Is there any way of checking if the wire or the charger block are working or not ? The alternative of taking it to Lenovo sucks, can't work for a while. ThanksRahul

A:Lenovo Yoga Pro 3 1370 not charging

First, is it still under warranty? Many are. If it is, call support. Do you know anyone with another machine where you can borrow an adapter? The Yoga 700 and Yoga 900 use the same sort of plug except they have a max power draw of 65W. The 700 and 900 don't work right on the Y. 3 pro's 40-w adapter, but your machine is OK with the larger one. I looked at the adapter and the power cord and it would be difficult to test the output with a meter, without shorting something out. I have all sorts of tools and meters, and I takeapart and fix machines, so if it were mine, I would open the machine and pick up the input leads from inside and test with a meter. If you are not comfortable doing that kind of thing, don't risk making it worse. DON'T OPEN UP AND WORK ON A MACHINE THAT IS STILL UNDER WARRANTY.

Hello.I am trying to chrage my nexus 5x with usb c(that what this phone takes and this what the YOGA 900 has to offer), but it does not work. Cannot trasnfer data or charge the phone. computer does not seem to even know that the device is conntected, while the device just says that it connected but you cannot change what the connection does. Sonebody knows why? Somebody was able to chrage this situation? THANKS! Doron

Hello, Last night after a windows 10 update, the battery in my computer suddenly refused to charge. The charger itself does not seem to be a problem as the notebook works as long as it is connected. The battery shows 0% charge and as soon as the note book is disconnected, it turns off. I've been trying to look aroud for a fix, but i can't find anything helpful, and at this point i am not even sure if it is a soft or hardware problem. Hope someone is able to help

Hello - Have a Yoga 3 Pro that has suddenly decided not to charge. Has been working fine until recently... life of charged battery has been normal and the charging time has been normal as well. I swapped out chargers, and the new one did not work, so I'm assuming it is an issue with the connector on the laptop body. When I push the power button, the orange light blinks three times and nothing else happens. Is there any way to get this to charge, even if temporarily? Thanks in advance.

I followed instruction of OKO and started to callibrate my batttery. Now my battery is 0%, charging, but never get more than 0%, does not work if unplugged. Tried bios reset, acpi cleaned up.nothing help. Lenovo official service insitis to replace the battery. I feel that this is a programming bug rather than hardware issue. Please advise what shoudl i do?

Hi Everyone I have had a Lenovo Yoga 920 for about 2 months now. I noticed last week that the laptop no longer was charging. it was stuck at 98% always.. so I unpluged for a little while and the charge went down to 96% but it no longer charing to 100%. Does anyone know how get the battery charhing again?

A:Lenovo Yoga 920 Battery Not Charging

That's normal. Windows 10 has a mechanism to protect battery from lowering its capacity. It will start charging when battery level will be less than for example 90%.

Hello, My laptop charging is weird at times, sometime it works fine, sometimes it says "Plugged in, not charging". I have tried to install the Power Management. However i could never install any power managment or ACPI driver in Windows 10. Any help would be really appeciated Thank you- Azarudeen

Dear all, I have had a lenovo Yoga 500 - 14IBD for a couple of month. The computer just got uncharging problems since last week before that it has been working properly. I have been searching on lenovo community and also tried to fix as recommended option (https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Yoga-500-Charging-issue/m-p/3296416/highli...I have also tried to uninstall Power Management Driver (Microsoft AC adapter and microsoft ACPI-compliant) and re-install new software that provide following link:http://support.lenovo.com/dk/da/products/laptops-and-netbooks/ideapad-y-series-laptops/ideapad-y500-...Unfortunately, it doesn't work. I really need help from you Best regards,Abhichart

I bought a Lenovo Yoga 720 - 15IKB two weeks ago. The laptop works fine except for one important detail: it has never recognized the AC adapter as being plugged in. Basically when the PC is on, even if plugged in, it will drain down to 5% and turn itself off. But when it is off and plugged in, it charges up to 100% battery without a problem. How can I get my laptop to charge while plugged in? As it charges without issue when turned off, I want to think it is more of an issue with drivers or BIOS than the AC adapter and power connection. All Windows updates and Lenovo System Updates have been installed, except for one: BIOS Update - 10 [64]When I install and then run this update, I get this blue screen of death Windows Error DRIVER_POWER_STATE_FAILURE. I've tried uninstalling and reinstalling the Battery drivers in the Device Manager several times. I restored battery settings to default, tweaked them, and set them back to default with no avail. Can anyone help or make any suggestions??? Thank you very much!

Hello, When I am charging my laptop, sometimes it charge and not. Its really trouble me when the battery reached less than 10%, then I plug in power, the Battery Low Notification always showed up (because the charging is intermittent). I've tried several ways which are told by this forum, like instal new BIOS (the latest on internet), or uninstal-instal battery driver on Hardware Manager, but it didnt work. I affraid if this continously happen, it will affect my battery function. Btw, I am using windows 8.1.Have any thoughts to fix that?Or maybe its a problem in the mechanic? Best regards.

Hey guys, please advise what to doMy Lenovo yoga 510 (14ISK) was charging normally whether on or off but now itsi been a week that's ehat is happening: - when on and plug the charger the light of the battery blinks and so charging starts when the light is on and stops while off and this cycle is repeated every 2 seconds almost.- while off nothing of this happens and it charges normally! Any help please?

I tried the 40 second hold power button method but my charging still won't work I did a reset and reinstalled windows and it didn't work. Now my laptop is off and charger plugged in hoping that it will work. I've plugged in two chargers hopefully one will go through but I doubt it. There's no light or indicator that it's charging. ANYONE help? My laptop is completely dead at this point.

Hi everybody, Looking for some advice - our Lenovo Yoga 700 (model 700-11ISK / MTM 80QE) is no longer charging. Not getting much response from the unit - when I press the power button well nothing. Status of lights:When unpowered: blinking white light on the power buttonWhen powered: solid white light on the power button, the status light is blinking orangeWhat are my options? Tried other 2A USB chargers, same result, tried a USB cable and same result. Thanks!!!