FAQ

We currently cannot complete a purchase directly online. However if you see a specific item you would like to purchase, simply call or email us and we will be happy to take care of your order.

A large selection of the products we offer have options available such as finishes, fabrics, etc. For this reason, we prefer to work more closely with our clients to show and explain all of the options available. This helps to ensure that you create a room you will truly love. We encourage you to visit our beautiful showroom, where you can see and feel the quality and selection of the products we carry.

Most furniture manufacturers do not provide pricing upload capability for their web catalogs. Furthermore, there is no standard time of year for pricing and item updates for each manufacturer. There are also fabric and/or finish options for most items that would affect the price either upward or downward. For these reasons and also due to the large number of items shown on this website, it would be nearly impossible to keep up to date prices for every item. If you would like a price quote on anything shown here, simply click the “Request Information” button. You can also email us directly at info@doughtysfurniture.net. We will respond promptly!

Our website is designed to show a wide variety of merchandise. However, the site does not feature every item that is available. please visit our showroom to view our entire selection of furniture and mattresses.

In most cases, in-stock merchandise can be delivered in 3 days or less. Custom and special orders can take anywhere from 4 -12 weeks depending on the manufacturer. Doughty’s delivers to the seven county South Jersey area as well as New Castle Co. DE and South Jersey Shore points.

All furniture is priced for pick-up. For an additional flat fee, we offer full service delivery. This includes:

Delivery by trained professionals

Assembly and set-up of furniture in your home

Removal of packing materials

Your delivery can be scheduled at the point of sale or at a later date with a call from us or our delivery service. You will receive a call to confirm your scheduled delivery the day before and we will also provide you with a 3 hour delivery window. At your request, we can also call you at your home or at work the day of the delivery with advance notice of up to on hour before arrival.

We offer Special Financing Plans for most purchases through TD Bank, N.A. Financing plans range from 12-72 months. The application is easy to complete and takes only a few minutes! Call, email or visit the showroom for details.

Your furniture will arrive in. showroom condition at manufacturer’s standards at the time of delivery. In the unlikely event it does not, our service professionals will repair or replace it at our option. We will service manufacturer defects -FREE OF CHARGE -for one year* from the date of delivery. In some cases, parts are warranted by the manufacturer for a longer period. In this case, there is no charge for the parts and a labor charge would apply for any repairs. Factory warranties and service apply to the original purchaser only and must be located in our delivery area.

If your furniture requires service outside of the warranty period, we have service technicians available who can perform an inspection and offer a cost estimate if a repair is possible.

*Outlet and clearance items are sold “as is”. No warranty applies. Protection plans up to total of 5 years are available for most purchases on items. See store for details.

Most orders require a deposit. We accept Cash, Check or Money Order as well as Visa, Mastercard, Discover & American Express Special Financing Plans* are available for most purchases through TD Bank, N.A. *Offer subject to credit approval. Some restrictions apply. Ask for details.

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Website errors - Errors, inaccuracies, or omissions regarding products and services will be corrected upon discovery, and are subject to change without notice, regardless of order status. If you are not satisfied with your purchase, please contact us directly or visit your local showroom. Our focus is quality, and we take care to ensure the information on our website is accurate. However, if you find an error, please notify us so that we may correct it. We apologize for any inconvenience this may cause. Note that some products featured on our website are for illustrative purposes only and may not be available for purchase as they appear. Contact us or visit your local showroom for more information on customization options, availability, delivery, and promotions.

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