*Please remember to mark down the date (you need it) in the order form when you order it. :)

Ookami11-29 12:58

Her outfit is supposed to be black and red, not purple and red. So why is the wig blue and red and why are the boots purple and red? Is the outfit purple and red or is it going to be the only thing in this set that is black and red? There aren't any pictures of the actual cosplay outfit.

CosplayFu (support@cosplayfu.com)11-29 20:36

Hello Ookami, the costume & shoes are made by different tailors. And, don't worry, we always accept custom modifications about the colors. (n__n)

Once you make an order, it will take 15–20 working days to customize your costume by professional dressmaker. Complicated dress may need more than 30 days. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. All the accessories can ship immediately. If you need to attend a convention, please make sure you have enough time for preparing.

Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it's impossible to cancel an order. Please make a careful decision.

Cosplayfu has no control over import charges and does not have responsibility for the package meeting local customs taxes. When ordering from our site, you are considered the importer and must responsible for the import tax or any additional charges. You should contact your local customs office for further information because custom policies are different from country to country. If the package is subsequently returned to us, you will be responsible for the return shipping charges and the transaction fee of the total product purchase. Then the rest of the money will be refunded to you after we get the package back.

Shipping & Handling:

Cosplayfu.com offer free worldwide shipping. Please make sure your shipping address is correct. We often use China Post, Hong Kong Post or USPS. Most likely you will get the products within 20-30 business days.

You also can choose other shipping methods to have a fast shipping. But extra fee is needed.

Refund:

We accept 100% refund when the product has quality problems or any unexpected mistakes. However the buyers are requested to send the product back to our office.

Please feel free to contact us by submitting a ticket in our Support Center.