The utility’s new plan hikes up rates by 30 percent over the next six years.

“The council needs to do better than this … [We need to] review the way we’re allocating costs right now, and look into what alternatives we can come up with to make it a more progressive structure.”

—Kshama Sawant, Seattle City Council member

“I think what people are concerned about is the cost, and the fact of the matter is that it costs money to run a system, and costs are going up.”

—Joni Bosh, senior policy associate, NW Energy Coalition

“It’s absolutely right for Seattle … It’s always a balancing act to provide the positive customer service and reliability that we’re obligated to, while at the same time doing so at a reasonable cost. We’ve made some serious, hard budgeting decisions to get that done.”