Herbalife's Mexico Contact Center Rated No. 1 for Customer Service

Call Center Certified by BenchmarkPortal

LOS ANGELES, May 26, 2010 (BUSINESS WIRE) --Herbalife Ltd. (NYSE: HLF) announced that its contact center in
Guadalajara, Mexico, has received a Center of Excellence Award from
BenchmarkPortal, in conjunction with The Center for Customer-Driven
Quality, founded at Purdue University.

The Center for Customer-Driven Quality awards the Center of Excellence
Award to customer service call centers that rank in the top ten percent
of the 20,000 call centers studied. Areas of focus include operational
efficiency, service level standards, process management, customer
satisfaction, operational leadership and employee performance.

According to BenchmarkPortal, this is the first certification earned by
a call center in Mexico, based on efficient and effective performance
metrics. "This award shows that Herbalife's contact center in Mexico has
attained world-class status when measured against its industry peers,"
said Bruce Belfiore, senior research executive of the Center for
Customer-Driven Quality and CEO of BenchmarkPortal. "It is a singular
achievement, for which we congratulate them."

Herbalife's Mexico contact center opened in 2000 with seven phone
representatives. Today, with 114 representatives, the center handles an
average of 5,200 inbound and 700 outbound calls each day, processes 60
percent of the total sales in Mexico, and has supported double-digit
sales growth as well as record distributor retention in Mexico.

"This award symbolizes the commitment and passion we have to serve our
independent distributors," said Miguel Fernandez, SVP and managing
director, Mexico.

This is the third Center of Excellence Award for Herbalife; the
company's contact center in California received the award in 2002 and
2004.

Herbalife
Ltd. (NYSE:HLF) is a global network marketing company that sells
weight-management, nutrition, and personal care products intended to
support a healthy lifestyle. Herbalife products are sold in 73 countries
through a network of approximately 2.1 million independent distributors.
The company supports the Herbalife
Family Foundation and its Casa Herbalife program to help bring good
nutrition to children. Herbalife's website contains a significant amount
of information about Herbalife, including financial and other
information for investors at http://ir.herbalife.com.
The company encourages investors to visit its website from time to time
as information is updated and new information is posted.

About BenchmarkPortal

BenchmarkPortal is the custodian of the Purdue Research Foundation
database of contact center performance metrics, the largest such
database in the world. The data is collected in conjunction with the
Center for Customer-Driven Quality at Purdue University. In 2005,
BenchmarkPortal received U.S. Patent #6,877,034 for its unique
methodology of call
center performance evaluation through metric gap analysis.
BenchmarkPortal provides industry reports, and professional services for contact
centers in the areas of operational metrics, customer satisfaction
measurement, and agent satisfaction measurement. For more information
about BenchmarkPortal visit our Web site at: http://www.BenchmarkPortal.com