They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I didn't have to wait at all after I arrived for my appointment. The y were running right on time, which is a really big deal for me. Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable. They told me a little bit about my treatments' risks and benefits, but I still didn't feel like I knew as much as I wanted to know. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time.

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