The Performance Playbook

The Performance Playbook

By Paul Kaye

Operations Manager / National Director of Talent Development

December 6, 2016

Perseverance is something all winners have. It's not the ingredient that guarantees their success but without it there is no success. Perseverance is the energy that propels winners forward. You will not find success without possessing a high level of perseverance.

Achieving any level of success is ultimately dependent on you. Your mindset dictates the way you approach achieving your goals and the many challenges that will be laid down in front of you as you progress. No matter what your goal is - personal or professional - you are undoubtedly going to encounter a number of obstacles, difficulties, hurdles and failures. The people who still find success in spite of these setbacks are the ones that are able to push forward.

November 29, 2016

I've never become comfortable around ratings releases. After nearly two decades I thought I would have acclimatized just a little, but no. I start feeling anxious days ahead of the release. I often don't sleep well - if at all - in the days leading up to ratings. An ...

November 22, 2016

Have you been watching The Crown on Netflix? The show chronicles the life of Queen Elizabeth II and two things make this show special; it is rumored to be the most expensive TV series ever made and secondly, the acting is exceptional; John Lithgow's Sir Winston ...

November 1, 2016

I'm often asked what the greatest mistake I see during concept sessions is. The answer is judgment. Judgement has no place in coaching. I find it interesting how some managers wear their job title like it's a badge - a badge that allows them to make assumptions and ...

October 25, 2016

It's that time of the year when programmers begin to start sweating the results of the Fall ratings. The results aren't that far away now. Some PDs are already worrying about the trends they're seeing in the PPM and others in diary markets are beginning to accept ...

October 18, 2016

Quickly fix the problem yourself or invest in developing the skills and knowledge of your team? It's hard - as a manager - to resist the urge to 'just fix it already.' However, coaching has a remarkably positive impact on both performance and culture. Coaching is ...

October 11, 2016

Everyone has genius in them. You just have to know how to uncover it. When you do unlock your inner genius you will be amazed at what you are capable of achieving and how fulfilled you'll be as you advance your career. Genius is different for everyone. Your inner ...

October 4, 2016

"I don't have time to teach them, I just need it fixed." Those were the words that fell out of a manager's mouth while we were discussing the performance of an individual on their team. Actually there was an expletive or two used but I have omitted those. Who hasn't ...

September 27, 2016

I feel fortunate that I get to listen to lots of radio. I feel lucky that I am able to spend time with talent talking about their dreams, challenges and opportunities. As old fashioned as it is, I still carry a notebook with me. As I converse and brainstorm with ...

September 20, 2016

Promotions and contests have been part of what radio has done since the beginning. But somewhere along the way we stopped thinking straight. We forgot why we do contests and promotions. We forgot what they were initially intended for.
These days we have radio ...

Originally from England, Paul spent nearly a decade programming radio stations in the UK before moving to Canada in 2012. While working for Newcap Radio, Paul programmed Classic Hits, Hot-AC and CHR formats in Vancouver & Calgary. Paul was also Newcap’s National Talent Development Director, tasked with improving performance across all content teams, overseeing syndication and leading talent acquisition. In 2016, he joined Rogers Media, as National Talent Coach and National Format Director (CHR). Paul was somehow named International PD of the year in 2016 (vote re-count pending) and is a certified coach.