Turn guest experience into competitive advantage.

Make guests happy. And keep them coming back.

A deeper knowledge of guest behavior and preferences. Insights on offers and promotions specifically designed to appeal to those preferences – with a high likelihood of acceptance. And the reward of greater loyalty and retention of your most valuable guests. SAS can help you deliver experiences that engage guests and keep them coming back with hospitality and hotel analytics software designed to:

Deliver personalized offers based on the channel and timing each guest prefers. Boost revenue and profits by tracking each guest’s needs and preferences. And uncover promising cross-sell and up-sell opportunities. Our hospitality and hotel analytics software empowers you to:

Get a complete view of your guests. Integrate, cleanse and enrich guestdata from every imaginable source – from front desk to guest services, and from surveys to hotel review sites.

Be proactive. Analyze all types of channel data to spot behaviors that may signal attrition so you can do something about it before it happens – not after it's too late.

Set the right price. Every time.

Room rates based on proven analytics rather than guesswork. More profitable revenue growth. And a clear understanding of your position compared with competitors. We deliver trusted hospitality and hotel analytics software that meets your needs for:

Design pricing strategies that attract the most valuable demand and protect against volatility. Offer guests the best rate with the highest probability of selling. And increase average length of stay and room occupancy rates to stimulate revenue growth. With SAS you can:

See all your data. In one clean, comprehensive view.

A single, accurate record of guest interactions across multiple channels, properties and locations. Consistent, credible guest profiles that can be used for real-time marketing across the enterprise. And fast access to important information in key operating reports. SAS delivers comprehensive data management with capabilities for:

Data integration. Pull together guest data from all your source systems into a unified, reliable view of guest behavior – no errors, no missing details.

Data quality. Easily cleanse, standardize and augment data using a specialized interface and state-of-the-art data quality tools that can be customized to meet individual requirements.

Get a unified, at-a-glance view of the guest that’s updated at each point of contact. Profile, monitor and actively manage guest information. And gain confidence in the accuracy of your data. With SAS you can:

Put the right staff in the right place with hotel analytics. No guesswork.

Precise demand forecasts that help you control costs and increase revenue. The ability to identify, understand and eliminate bottlenecks. And the right people in the right places at the right times. Our hotel software delivers comprehensive capabilities for:

Workforce planning. Make well-informed decisions about hiring, deployment and service design across all the variables that affect service volumes, guest behavior and employee performance.

Demand forecasting. Generate accurate demand forecasts so you can create cost-effective labor schedules that have the right number of staff on hand to meet forecasted demand.

Build employee schedules and balance labor resources based on anticipated demand. Deploy labor and resources where they’re needed most. And reduce costs while maintaining service levels. Only SAS enables you to:

Get a complete view of all factors that influence labor by viewing integrated, clean data from multiple systems.