Delivery & Returns

Delivery Policy

We provide worldwide delivery of every product. The delivery cost is at the checkout page and varies for the amount of your purchase. Your purchased items will be shipped in about 3 or 14 working days depending on the destination.
Tax for your purchase will be added according to tax policy of your county

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RETURNS Policy

For any reason of dissatisfaction with your order, please email nextodi_store@nextodi.com for our return instructions including shipping address and refund information. Returns must be made before 30 days from your purchase.
Only for the product, NSB-25 4K PACK, cannot be returned from the moment the customer replies an email with purchase confirmation to NEXTODI.

* NOTE :
1. Shipping cost is not refundable and all products must be unused and the same condition as delivered.
2. The products cannot be exchanged at this time, except for only returns!

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HOW TO RETURN ITEMS
• Contact us via e-mail with your order number.
• Products must be returned in the original box and/or packaging. If you do not have the original packaging, please let us know for the further instructions.
• When we receive an email with return confirmation from the customer, NEXTODI will order an international delivery company (DHL) to pick up the return items. The customer packs and hands in the items to delivery.
• Customers are responsible for all return shipping costs. Once your return is processed, you will receive a refund with the same method of your original payment. Any outbound / inbound shipping costs will be deducted from your refund when the order is returned.