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Associate Director, Supply Chain Excellence -Small Parcel

Job Description

Do you have an entrepreneurial spirit? Are you passionate about making a direct impact on the customer? Can you easily navigate in big data? If yes, keep reading about an exciting new opportunity with Wayfair!

If you're unfamiliar with Wayfair- we are a rapidly growing eCommerce company headquartered out of Downtown Boston with an extremely collaborative, dynamic, and data-driven culture!

Who we are:

The Associate Director, Supply Chain Excellence – Small Parcel position reports to the Director of the Global Supply Chain team which is comprised of six sub teams: Large Parcel, Small Parcel, Business Analytics, Capacity Planning, Europe Supply Chain & Demand Collaboration. We work with cross functional teams across Wayfair to help make informed decisions on a day to day basis and create visibility for warehouses, distribution, freight management, carrier management, pricing, In stock, Castlegate and many more.

This is a highly visible role, working closely with senior leadership to execute strategic initiatives in the area of Small Parcel Supply Chain. In this role, you will lead the Analytics and Process teams that will mine big data, extracting insights that create business value. These insights are to be actionable data-driven findings, adding context to Wayfair’s Operations organization, derived by the smart use of our expansive and rich data sets.

We are constantly on the hunt for insights that can unlock growth and improve our journey to operational excellence

Who you are:

Work closely with the General Manager of Global Supply Chain & Operations to further enhance S&OP Globally. Set strategy and vision for S&OP transformation, developing a comprehensive global strategic plan which will drive optimal customer service and profitability. Protect the financial performance of the business by identifying potential supply chain issues balancing demand across multiple regions in accordance with overall global S&OP.

Key responsibilities:

Champion the S&OP process improvement initiative to drive operational excellence in various areas such as Warehousing, Distribution, Transportation or Logistics etc.

Own and lead the S&OP process definition and orchestration with the cross-functional team.

Create a culture of continuous learning for the S&OP teams, improving daily operations and creating value for Wayfair Operations via Innovation projects (six sigma) ranging from small to large in scale.

Manage, hire and develop a strong team of analysts, program managers and process improvement experts to deliver on ambitious service transformation agenda

Partner with Engineering and third-party tools teams to design workflows and technical enhancements designed to improve efficiency, time to resolution and reduce error in current processes

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Wayfair generated $4.3 billion in net revenue for the twelve months ended June 30, 2017. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 6,000 people