For Families & Special Needs

Available on request

Baby crib

Babysitting services

Families can be accommodated in both luxury suites and most standard guest rooms, and the option of adding an extra bed is also offered. No smoking is allowed in rooms, but it is allowed in public areas such as the Heat restaurant, the lobby, T Lounge, balconies & the terrace.

Check In Time & Policies

Check In: 2.00 PM

Check Out: 12.00 PM

Early Arrivals and Late Departures

Guaranteed early check-in can only be provided to rooms reserved 1 night prior to arrival. Late check-out is subject to availability and can only be guaranteed if an additional night is booked at the time of reservation. Check-out at 18:00 hrs will be charged 50% of rate. Check-outs later than 18:00 hrs will be charged full rate.

Guaranteed Reservations and Deposits

50% deposit is required at the time of confirmation. All reservations that have been confirmed with a payment deposit are guaranteed, even in the case of late check-ins. Room inavailability will not arise in the case of confirmation with a payment deposit.

Cancellation Policy

Cancellation within 21 days prior to arrival will be charged 50% of the room/nights booked and cancellation within 14 days prior to arrival will be charged 100% of the room/nights booked.

Credit Cards

American Express, Visa, Mastercard

Family Plan

Children over 12 years of age will be charged adult room and meal rates, and 50% discount will be applicable for kids. Infant cots are provided free of charge and must be booked at the time of reservation. Please contact us for further information.