Next is:This doesn’t have the same time constraints as creating the claim.

Word of advice, submit the claim via email. You’ll get an auto response so you know they got everything. Takes 2-3 weeks for a response.

I’d also call Amex (maybe before you file the claim) and let them know what happened, and confirm if / that you should first deal with AA or go straight through them.

For my incident, I just dealt with AA and have so far been extremely happy with the outcome (just waiting for the check to arrive).

What's the idea of filling another claim online?The rep i spoke was very nice I got 1 confirmation email regarding the claim was opened then she send me another one where I should reply to her with a receipt and she said it will take 2 3 days she should get back to me with a answer of what amount that are giving.

Also I had terrible experience about getting a ticket for my infant even I called in before to add it so I missed my original flight plus on the return I needed to go over the whole process again she advised me to write an email to customer relations what compensation should I ask for?

If you show up at dinner time without a reservation you won't be seated. If you have a reservation you may have to wait for an opening.

Again I'm just telling my experience nobody confirmed if I have reservation I just mentioned that I have and I did have. I chatted with some others who didn't have reservations or some did and all was seated by first come first serve.