RoomsMake yourself at home in one of the 85 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones with free local calls, and housekeeping is provided daily.

AmenitiesBe sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access, wedding services, and a fireplace in the lobby. The complimentary ski shuttle makes getting to the slopes a breeze.

DiningA complimentary continental breakfast is served daily.

Business, Other AmenitiesFeatured amenities include laundry facilities, a library, and an elevator (lift). Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.

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Know Before You Go

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Late check-out fee: USD 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:

Complimentary Coffee

Elevator / Lift

Fireplace in Lobby

Fitness Facility

Free Breakfast

Free Local Calls

Indoor Pool

Laundry Services/Laundry Facility

Library / Video Library

Sauna

Wedding Services

(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

TripAdvisor Traveler Rating

Based on 222 reviews
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Snowy Owl Inn And ResortClean, friendly staff, but could use an update.

Colleen W
from Milton, Massachusetts

Submitted on 01-08-2016

Our stay was perfectly nice, but the place has a need for a fresh update. The hotel is well kept, but the decor is very outdated and has that musty smell of a seasonal hotel. I would stay again as the price was good, but this is a great location with lots of potential with just some carpet, lobby furniture and room curtains and bedding updates.
Breakfast included coffee and choice of donuts or muffins each wrapped in plastic. It would be much more enticing if they were just put out on a tr...
Our stay was perfectly nice, but the place has a need for a fresh update. The hotel is well kept, but the decor is very outdated and has that musty smell of a seasonal hotel. I would stay again as the price was good, but this is a great location with lots of potential with just some carpet, lobby furniture and room curtains and bedding updates.
Breakfast included coffee and choice of donuts or muffins each wrapped in plastic. It would be much more enticing if they were just put out on a tray or in a serving dish.
The pool was nice and very clean.
Read more

Snowy Owl Inn And ResortDo not stay here!!!

Angela T
from

Submitted on 06-08-2016

These guys are crooks. I booked this hotel in July for October. The cancellation policy was that if I canceled before September 23 I won't be charged. I canceled a day after booking (July) but was charged the 50% by Snowy Owl Inn. Even providing them the email confirmation with the cancellation policy didn't help. The excerpt from email is attached. Management points fingers at some third party company that I do not know. So far they haven't refunded me and I'm going to have to take more serious...
These guys are crooks. I booked this hotel in July for October. The cancellation policy was that if I canceled before September 23 I won't be charged. I canceled a day after booking (July) but was charged the 50% by Snowy Owl Inn. Even providing them the email confirmation with the cancellation policy didn't help. The excerpt from email is attached. Management points fingers at some third party company that I do not know. So far they haven't refunded me and I'm going to have to take more serious measures.
I cannot believe these guys are so desperate to make cash by ripping off good, law abiding customers.
Shame on you!!!
Read more

Snowy Owl Inn And ResortGreat venue for small, intimate wedding!!

Maureen M
from Sturbridge

Submitted on 13-08-2016

I chose the Snowy Owl Inn as the venue for my wedding reception; and I was not disappointed. The staff at the Snowy Owl were amazing!! They were all so friendly and accommodating. I requested early check-in for my brothers so they could nap their little ones before the wedding. The staff made this possible. The manager was so attentive and helpful. His calm manner helped calm my nerves. The food at our reception was absolutely delicious!!! The Inn also has great common areas where my gue...
I chose the Snowy Owl Inn as the venue for my wedding reception; and I was not disappointed. The staff at the Snowy Owl were amazing!! They were all so friendly and accommodating. I requested early check-in for my brothers so they could nap their little ones before the wedding. The staff made this possible. The manager was so attentive and helpful. His calm manner helped calm my nerves. The food at our reception was absolutely delicious!!! The Inn also has great common areas where my guests could congregate before and after the wedding. Thanks to the staff at the Snowy Owl Inn, my wedding day was perfect!
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Snowy Owl Inn And ResortFriendly and pleasant

bdysense
from Middlebury, Vermont

Submitted on 29-08-2016

Great location right near the village and eating places not too far away. Plenty of trails and activities around. The room was clean and pleasant. Staff were friendly and accommodating. The A/C unit in our room kept shutting off and not working properly. Had to open the window and use the fan instead to cool it down at night. If I had anything negative to say it would be the guests who were very loud in the hallways and outside after 10 until the wee hours of the morning. Some of that is b...
Great location right near the village and eating places not too far away. Plenty of trails and activities around. The room was clean and pleasant. Staff were friendly and accommodating. The A/C unit in our room kept shutting off and not working properly. Had to open the window and use the fan instead to cool it down at night. If I had anything negative to say it would be the guests who were very loud in the hallways and outside after 10 until the wee hours of the morning. Some of that is beyond the staff's control.
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Snowy Owl Inn And ResortNo frills

Loisnd
from Plymouth, Massachusetts

Submitted on 11-09-2016

Stayed here because my favorite hotel in Waterville was booked. This hotel is clean and next to the downtown. I'm giving this review a two because the hotel is very dated, lumpy mattress, old style TV, poor lighting. I'm sure for families traveling with kids that just want a place to sleep it may be ok.

Snowy Owl Inn And ResortNice facility, poor customer focus!

M C
from Carlisle, Massachusetts

Submitted on 18-09-2016

When we arrived, prior to dinner, there was no-one at the front desk. Instead they left paperwork and keys. The hotel was mostly dark, with few occupants the first night. There was no map of the hotel so we had a hard time finding the indoor pool. When found, it was too cold to use. We never fond the sauna and the gym was open from 9-9 and needed a key from the desk, so it was also unusable. The "light" breakfast had only juice, coffee (no decaf), and muffins. Not even coffee available at other...
When we arrived, prior to dinner, there was no-one at the front desk. Instead they left paperwork and keys. The hotel was mostly dark, with few occupants the first night. There was no map of the hotel so we had a hard time finding the indoor pool. When found, it was too cold to use. We never fond the sauna and the gym was open from 9-9 and needed a key from the desk, so it was also unusable. The "light" breakfast had only juice, coffee (no decaf), and muffins. Not even coffee available at other times - unless you bought their K-cups! The breakfast room was too cold to use. The rooms were clean and utilitarian, but the amenities were light - shampoo but no conditioner. There was only one extra pillow and no extra blankets. One positive is that it is located within walking distance of the a shopping/dining area. I would not recommend!!
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Snowy Owl Inn And ResortAlways Comfortable

Truesdale D
from Mashpee, Massachusetts

Submitted on 25-09-2016

Have been coming here for well over 30 years, simply a wonderful, quaint and country place to stay. Many things do do in the Valley Square, great place to come and relax in a clean and comfortable setting.

Snowy Owl Inn And ResortIN NEED OF A ROOM LAST MINUTE

Debra85
from Tewksbury, Massachusetts

Submitted on 27-09-2016

Thank you for helping us out. We had booked a condo with air bb and what a disaster.
We were in the area for a wedding need a last minute change of arrangements. I called the Snowy Owl and they had a room for us. Was comfortable and clean.

Snowy Owl Inn And ResortNeeds an upgrade

NETraveler54
from Salem, New Hampshire

Submitted on 18-10-2016

Recently we went back to the Snowy Owl Inn for one night. We had been going there off and on for many years and had always enjoyed the amenities. We had not been back in a couple of years, so decided to go back up to enjoy the beautiful foliage. We were very disappointed. The room was comfortable enough, clean and orderly, but the towels were worn (the bath towels were not that much bigger than a hand towel), the TV was at least 20 years old, and the furniture was chipped and worn. The hot ...
Recently we went back to the Snowy Owl Inn for one night. We had been going there off and on for many years and had always enjoyed the amenities. We had not been back in a couple of years, so decided to go back up to enjoy the beautiful foliage. We were very disappointed. The room was comfortable enough, clean and orderly, but the towels were worn (the bath towels were not that much bigger than a hand towel), the TV was at least 20 years old, and the furniture was chipped and worn. The hot tubs in the pool area are covered over and no longer in use. The outdoor pool is gone. Breakfast is longer served downstairs (at least during the week), but what they term a "continental breakfast" is provided upstairs, only from 7:30 to 9:00. It was pitiful, and shouldn't be termed as any kind of "breakfast" It consisted only of stale pre-wrapped muffins and donuts, orange juice and apple juice, and just regular coffee. No decaf. Tea bags were out, but no hot water for tea. There is a Keurig maker in the lobby...but one has to get a K-cup from the desk, and they charge $1.25! (That is, if you can find anyone at the desk. Desk help had all left when we returned from dinner at 8:00pm). We understand that there is a new "investor" associated with the Inn. This "new investor" needs to invest in doing a total re-vamp of the Inn to upgrade the amenities, service, and rooms. We will not be going back.
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Snowy Owl Inn And Resortgood price

Marieg29511
from Andover, Massachusetts

Submitted on 21-10-2016

This hotel is right next door to the "town" of Waterville Valley, has free parking and was rather clean. It is very dated. The bathroom is strange, with a window opening to the bedroom. The bedding was acceptable. Many long dark hallways. One can only exit or enter at the front desk, therefore the rooms are a bit noisy with people walking up and down the halls.
"Breakfast" is a joke, OK coffee and store bought muffins individually wrapped in plastic wrap. I think it would be good as a ski hot...
This hotel is right next door to the "town" of Waterville Valley, has free parking and was rather clean. It is very dated. The bathroom is strange, with a window opening to the bedroom. The bedding was acceptable. Many long dark hallways. One can only exit or enter at the front desk, therefore the rooms are a bit noisy with people walking up and down the halls.
"Breakfast" is a joke, OK coffee and store bought muffins individually wrapped in plastic wrap. I think it would be good as a ski hotel as it is reasonably priced. As a destination hotel, it would be a disappointment to put folks used to tenting.
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Snowy Owl Inn And ResortA long overdue review

shortysgimp
from Lansdowne, Canada

Submitted on 28-10-2016

We stayed at the Snowy Owl for the second time this past July 2016. We came with a group tour for the Nascar races. The staff at this hotel is phenomenal. Very caring and ready to help in any way possible. This is an older ski lodge that oozes with charm. We love it, and this bus tour has been staying here every summer for a number of years. Yes it's older, and if you want the ritz, don't stay here then give a bad review. We love it and will continue to stay here regularly. Thank you to the enti...
We stayed at the Snowy Owl for the second time this past July 2016. We came with a group tour for the Nascar races. The staff at this hotel is phenomenal. Very caring and ready to help in any way possible. This is an older ski lodge that oozes with charm. We love it, and this bus tour has been staying here every summer for a number of years. Yes it's older, and if you want the ritz, don't stay here then give a bad review. We love it and will continue to stay here regularly. Thank you to the entire staff for their compassion and ready to assist attitudes, especially Steve and his wife, and Crystal who was on the desk (I'm sorry if I've gotten the name wrong). They serve us a delicious buffet supper when we arrive as well. My husband and I can't wait to be back!
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Snowy Owl Inn And ResortNice place for after our 6 hour hike of Mt Tecumseh

OutdoorSteveNH
from Bedford, New Hampshire

Submitted on 13-11-2016

Friend and I were exhausted and we did an online search and found the Snow Owl Inn with a few miles of Mt Tecumseh. We were exhausted and their rates were reasonable.
The room and Inn was clean and neat. They wered a continental breakfast the next day. Thereafter we left to climb another 4,000 footer, Mt Osceola. Two 4,000 footers in two days!
Definitely will return to Snowy Owl Inn.