CallidusCloud, a leading software company is the provider of marketing and sales effectiveness software solutions to other companies. The solutions help to maximize potential and drive bigger deals, faster through identification of the right leads, enabling sales forces, ensuring proper quota and territory distribution, automated proposal and quote generation and streamlining the sales compensation. More […]

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Customer service refers to the act of providing service to customers before, during and after a purchase of goods and services. It involves providing professional and high quality assistance to the customers at the time of sale and thereafter. Customer service is essential for creating bonds with customers and meeting their expectations to develop a […]

Research Reports

Shared services centre deals have outnumbered traditional outsourcing deals across the globe as per the latest KPMG global survey. The survey reported the views of respondents across Asia, UK, North America and Europe. According to the survey, 52% of respondents viewed shared service to be the strongest area of growth while 37% anticipated a growth […]

Knowledge Base

Which other country(ies) is a serious competitor of India? Philippines boasts of strong skills in finance and accounting. The other countries India is competing with are Mexico, Canada and Ireland. In terms of cost, Philippines and Malayasia are competitive with India. However, India’s main competitors in the BPO space produce a fraction of the graduates […]