How to change your default warehouse, working directory and default update location before or after installing Endpoint Security and Control

Article ID:
63184

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14 customers rated this article 4.4 out of 6

Updated:
20 Jan 2015

If possible, we recommend that you change your default warehouse, working directory and update locations before using the Download Security Software wizard. If that's not possible, we've also included instructions for doing it after installation is complete.

Known to apply to the following Sophos product and version

Enterprise Console

Before

Once the wizard opens, do not continue with it until you have performed the following steps.

Change TempPath from either C:\ProgramData\Sophos\Update Manager\Update Manager\Working or C:\Documents and Settings\All Users\Application Data\Sophos\Update Manager\Working to S:\sophos\Working

Save your changes, restart the Sophos Update Manager service.

In the Update Managers view, right-click the Update Manager that you have just changed and select 'Comply with Configuration'. This will update all of your update policies and locations automatically. Within the control center right click on the server and choose reapply central configuration.

Right-click the Update Manager again and select 'Update Now'. For the control center on the top left select 'Update Now'

Check that you have the following folders:

S:\Sophos\Update Manager\CIDs

S:\Sophos\Update Manager\Warehouse

S:\Sophos\Working

And the share \\computername\SophosUpdate

Once you have confirmed that the new location is working properly, delete the default locations:

Note: The original working directory may exceed the 256 character path limit in Windows. This will result in an error while attempting to delete the original working directory referring to a locked or missing file.

WorkaroundTo delete the old working directory:

Open that directory and, delete what you can.

The sub-directories you can’t delete you can rename to a shorter name. (The sub directories are 32 character GUID’s and many have sub directories with the same structure.)

You can now delete these sub-directories and then delete the old working directory.