Warranty

1 YEAR CARTRIDGE WARRANTY

Midwest Laser, Inc. offers a full 30-day money back
guarantee on your purchase. If for any reason you are not satisfied with your
purchase from us simply return it to us for a full refund, replacement or
credit, less shipping charges.

1 YEAR PERFORMANCE WARRANTY

After 30 days, Midwest Laser, Inc. will repair or replace a defective product
with an equivalent non-defective product for one year from date of purchase. This Midwest Laser, Inc. warranty covers manufacturer defects in
materials or workmanship only. The following conditions are not covered under
our warranty:

Products ordered or supplied from another merchant.(Our
products have serial and/or manufacturing lot numbers unique to our company so
we can track and determine the manufacturing date and factory source for our
products)

Any printer cartridges that after weighing (based on grams)
are found to have less than 20% of the original load of toner or ink remaining.

Removal of any warranty, lot number or serial number
markings or stickers.

Warranty claims can be initiated by contacting us by email
at: sales@ml-toner.com or you may call us at 888-858-4683 during our normal
business hours (M-F, 9am to 5pm Central Time) for a Return Merchandise
Authorization (RMA) number.

We will need your order number, order date, your phone
number, email address, part number and details about the specific product
defect. Customers are responsible for shipping charges back to Midwest Laser,
Inc. and for return shipping charges.

Note the following applies to your return:

There will be a 20% restocking fee on non-defective exchange
product. This option must be exercised within 30 days of original invoice date.

You must request a return for refund within 30 days after
the invoice date. No refunds are issued after 30 days.

Each return MUST have an RMA number, "a Return
Merchandise Authorization" number. Please write down your RMA number on
the outside of the box that contains the merchandise you want to return.

Your RMA is valid for only 10 days. Your return shipment to
us must have the RMA number prominently displayed on the outside of the
shipping box.

When returning the product, we strongly recommend the use of
a carrier that can track packages. You are also responsible for insuring the
returned item. Midwest Laser, Inc. will not be responsible for any shipping
loss.

The customer must inform Midwest Laser, Inc. of any order
discrepancy within 7 days of the delivery date. Physical damage to the returned
product will void the product's warranty and the RMA policy.

All return(s) must have the original packaging and
accessories.

The shipping fee is non-refundable. The buyer is always
responsible for paying the shipping costs when returning a product, as well as
insurance. Midwest Laser, Inc. will not reimburse any customer for the shipping
cost of a returned product.

Please allow 7-14 business days to process your return.

Midwest Laser, Inc. reserves the right to refuse service
that would void the return policy.