Conditions

Conditions

By July 2018 we have upgraded our travel conditions under new European Law. You can find our extensive and new travel conditions on this page. These new conditions are in Dutch, you can write to us for an English version. We can add that the conditions below are still valid and can be seen as a summary of the new and extended travel conditions.

The tours offered by Central Asia Tours are executed under the travel conditions as described below.

Booking and reservation You can book a tour by filling in the application for at this website, and email or send it to us. You can also book by phone (++31 23 700 12 22), but in that case we need to receive your written confirmation (the filled in application form) within five days.

Realization of a group tour Our group tours require a minimum number of participants, as mentioned with every group tour. As we cooperate with other travel agencies by offering these group tours together chances of cancellation are small. In case we do have to cancell, you will be notified at least 28 days in advance of the start of the tour.

Prices We reserve the right to adjust published travel sums in case of changes in the cost of accomodations and/or transfers force us to do so. Also we are not responsible for any existing printing mistakes in travel sums.

Fees for reservations and changes We don’t charge them.

Payment conditions After your booking we send you an invoice for the total travel sum. Within seven days after receiving the invoice you should make us a prepayment of 15% of the total travel sum to our bank account. The remaining sum should be paid to us not later than six weeks before departure.

Cancellation conditions Being a small company we work based on mutual trust. In case of a cancellation for valid reasons by the customer we will try to repay the complete sum paid to us. In case we had to make expenses those will be deducted from the repayment. In case a problem arising we will do our best to solve this with the customer personally.

Reservation For Central Asia Tours and its partners in the region it’s an honour to offer you a tour, and it’s our duty to execute this tour according to your and our expectations. However, it could be possible that due to climatic, political or other external factors we have to deviate from the original travel plan or a planned accomodation. In such cases we’ll do out best to offer you alternative conditions of no less quality than those originally planned. Because these external factors are beyond our control and that of our partners, we cannot accept any liability for them.