Terms and Conditions of Sale

While sounding a bit formal, the following terms and conditions of sale are set down by SHUKR to prevent any possible sources of misunderstanding.

Formation of the Contract

1. The offer in this sale occurs when the buyer fills in the form and submits it to SHUKR. 2. Acceptance of this offer occurs when SHUKR charges the buyer’s credit card.

Payment

3. Credit cards will be charged at the time of shipping

Cancellation of the Contract

4. The buyer has the right to cancel the sale prior to the goods being shipped. 5. If the goods have already been shipped the buyer no longer has the right to cancel the sale.

Returns

6. Goods are only defined as returns if they meet all of the following conditions:

The product is in the same original condition as at the time of purchase.

The product has not been worn outside of the house.

The product has not been worn (with the exception of trying it on for size).

The product has not been washed.

The product is returned in its original packaging with original tags still attached.

The product is then received by SHUKR.

7. The buyer will be entitled to return purchased goods within 30 days of purchase date for a full refund, provided the goods are defined as returns according to clause 6. 8. If the goods are returned after 30 days of the purchase date, the buyer no longer has the right to a refund, exchange, or store credit. 9. The buyer is responsible for all shipping charges incurred including the initial shipping cost at the time of the purchase and at the time of returning the item to SHUKR.

Ownership

10. The goods enter into the ownership of the buyer when the customer’s credit card is charged. 11. SHUKR is responsible for ensuring that all goods are fit for their purpose and are free from any fundamental defect prior to shipping the goods to the buyer.

Conformity of the goods

12. SHUKR will deliver goods which are of the quantity, quality, and description, as stated at the time of purchase. 13. The buyer should examine the goods immediately upon receipt to check that the goods conform to the invoice. 14. The buyer should notify SHUKR if any lack of conformity exists within 3 days of receipt of the goods. 15. If the goods do not conform to the invoice in a fundamental way, SHUKR will either replace those products which do not conform or refund the cost of those items. The choice of refunding or replacing the items will be made by SHUKR. 16. If the buyer does not notify SHUKR within 3 days of receipt of goods, the buyer loses the right to rely on a lack of conformity and SHUKR will not replace such goods. 17. Those goods which do not conform to the invoice, and as such have been substituted, are the property of SHUKR and the buyer will make all necessary arrangements in order to ensure that the products are returned to SHUKR. The expense of this return will be borne by SHUKR.

Definition of “fundamental”

A breach of contract committed by one of the parties is fundamental if it results in such detriment to the other party as substantially to deprive him of what he is entitled to expect under the contract, unless the party in breach did not foresee and a reasonable person of the same kind in the same circumstances would not have foreseen such a result.

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SHUKR: What We Believe In...

We Believe In 1

We believe in a world where the wisdom of the Divine helps to guide human conduct.

We Believe In 2

We believe in putting faith into fashion.

We Believe In 3

We believe that the beauty of women lies in the depth of their hearts and minds and that marketing shouldn’t exploit female physical beauty.

We Believe In 4

We believe that men express their inner dignity when they dress modestly.

We Believe In 5

We believe not only in sweatshop free production but that workers should also be treated as human beings with feelings, a heart and spirit.

We Believe In 6

We believe in itqan, or perfecting our work, making clothes of the highest quality.

We Believe In 7

We believe that the Divine is beautiful and loves beauty, and we try to make our clothes a reflection of this beauty.

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What customers say?

"The quality of the garments that I bought so far are EXCELLENT. Jazakum Allah Khair"

“All of the items I have purchased from SHUKR are of the highest quality - in fabric, in design and particularly in construction. SHUKR is second to none. I have been sewing for two decades and I have never seen such detailed and careful construction of a garment. This is just incredible clothing and I thank Allah that He has blessed me with the ability to purchase a few pieces for my wardrobe.”

"I cannot imagine anything SHUKR could do to improve customer support! Your customer support is prompt and your personnel are extremely helpful."

"Really happy with SHUKR. After years of hesitation about buying from them, I took the plunge and have been pleasantly surprised by the quality and fit of their garments. You may pay a little more with them, but their products have been excellent so far."

"I think your collections are absolutely gorgeous. What I mostly like about your collection of dresses is that they are simple yet so elegant, as well as feminine. We need more of your great designs as I think they would make "modesty" more and more appealing for women."

"I have shopped with SHUKR for over a decade now. The quality and ethics are well worth the higher cost. You get what you pay for!"

"This was my second order from SHUKR and I continue to be most impressed with the top quality of the merchandise and the extremely helpful and prompt customer service. Thank you for providing such well-designed clothes that are stylish, as well as modest."

"Every time I order from SHUKR, I am impressed by both the merchandise and the consistently excellent customer service."

"For many years I have been used to buying substandard clothes that fall to bits within 10 seconds. They have been cheap and not very cheerful. To find SHUKR is a blessing. I love the fact the clothes are more expensive than average and are therefore superior quality to almost all other clothing stores. What is also very important to me is the that you use natural fibers. I would not shop here if you didn't. This is now the only place I will shop for clothing (apart from the things you don't sell). Heartfelt thanks."