2-1-1 service expands

2-1-1, an abbreviated phone number that connects people with information and resources in their community on a 24/7 basis, has now reached the point of being available in every community in Michigan.

The Michigan Public Service Commission announced this week that it had approved a request to include St. Clair County as an area served by the hotline. This was the last remaining area to not have 2-1-1. Under the Michigan Telecommunications Act, the MPSC is responsible for designating the phone number to community resource call centers. That agency is also responsible for reviewing the annual progress.

Monroe County has had access to a 2-1-1 service since 2006, currently through a call center that serves southeast Michigan.