Return Policy

Flax4Life's Return Policy

An order cannot be cancelled once it has been shipped. If you decide to cancel after shipment, our standard return policy applies.

Return Policy for Free Shipping Items

For items that shipped for free, our shipping costs will be deducted from your refund.

Return Policy for Perishable Items

If a perishable item is returned to us marked as “undeliverable” we cannot offer a refund. Unfortunately, unlike items that have a longer shelf life, items that are perishable are unable to be resold after they are sent back to us. When this situation occurs, we do offer customers a 20% discount on a replacement order.

Return Policy for Damaged Products

If a product arrives damaged or with items missing, please notify us within 24-48 hours of receiving the package. We would be happy to send you a replacement as soon as possible.