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SLA User Guide 2020

The Entrust SLA Online user Guide has been updated to reflect the significant number of changes in the last 12 months.

This guide provides guidance on:

How to purchase a Package, Service or resource

How to search for a training course

How to book a delegate onto a training course

Reporting - this is good for those responsible for contract management, i.e. the system will show you your current and past contracts

User Management - allows you to set up colleagues in your settings to have access to the system (can be set as read only). Also allows you to manage your users ensuring staff that have left no longer have access.