Crozscore:

Crozscore:

Software Description:

Datapath.io monitors the global internet and finds the fastest internet routes available. Then, with no additional transit costs, routes internet traffic over the faster routes to end users, improving network performance up to 60%.

Software Description:

From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization.

Build your ideal service management environment in just a few simple steps with Vivantio:

Elect a delivery method: SaaS or on-premise. We support both.

Choose a licensing option: Named, concurrent or a mix of both. Our flexible licensing model allows you to give technicians the right level of access without blowing your budget out of the water.

Pick a product: Browse the many available feature modules and deploy only those that make sense for your organization’s service needs.

Take a modular approach to building your service management vision – the right combination with Vivantio brings your ideal strategy to life.

Software Description:

We’re Parker Software, and we build digital bridges. More than that, we help your business cross those bridges faster than ever before possible. We do that with a single channel solution that works across your entire digital operation – uniting all your channels under one umbrella and unlocking thousands of new efficiencies.

We’ve eliminated the need for your business to have separate software to manage web analytics, separate software for live chat, for support ticketing, social media management, lead generation, CRM integration, business process automation and more.

The mess of relying on multiple solutions is no more; instead, we’ve created a single, simplifying suite that covers your digital transformation from every angle.

We offer an all-encompassing solution. Even better, we offer this in real-time. This is an entirely new approach to digital engagement, service and operation – a hybrid, fully integrated solution that replaces multiple investments and messy manual processes with streamlined synergy.

Report on your true service team effort to highlight success and target areas of improvement.

Summary:

Visitor Tracking

Operational Reporting

Code-Free Task Development

Email Parsing/Processing

Language Translation

Data Form Capture

Voice Detection

Internal Chat Rooms

Support Desk

Digital Contact Centre

Business Process Automation

All-Inclusive Systems Integrations

Live Chat

Skills-Based Routing

Intelligent Communication Automation

Web Analytics

Tailored Customer Experiences

Prospect Detection

Lead Generation

Sales Enablement

Social Media Monitoring

Standart

$99.001 user(s) / month

Included in plan:

500 GB included

Global traffic monitoring

Latency optimization

Reporting

API

DDoS protected

Pricing:

Starting from: $40.00/month

Credit card required: N/A

Vivantio's pricing model is an annual subscription based on total number of users, types of licenses and functionality activated in the Platform. A free trial is available for a test-drive, upon request.

Vivantio offers both named and concurrent licenses, and all customers may select to purchase any combination of both. A named license is allocated to a particular agent and cannot be shared. Concurrent licenses sit in a shared pool. Each time an agent logs in, they temporarily use up one license and when they log out, the license is returned to the pool for someone else to use.

• Pricing starts at $40 per user, per month at the Essentials level, suited for small and medium-size service desk operations looking to increase efficiency.
• Licenses at the Pro level start at $60 per user, per month and are designed to unify service operations with powerful core service management features.
• Feature-rich Vivantio ITSM licenses start at $90 USD and are built to scale and meet the complex business needs of larger, multi-site organizations.

FAQs:

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FAQs:

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FAQs:

Who are the main user groups of this service?

Our solutions are used by over 10,000 clients across the globe. These are primarily marketing teams, sales and IT departments, and call centres.