Proud of Our Reputation with Many Happy Customers

By: Ian Fundere

google Review on June 7, 2018

Gary came out and gave a very in depth look over our house and provided a very reasonable estimate. He was by far the most professional and knowledgeable person we had worked with as we were looking for a new roof. I highly recommend going with Great Built Roofing as they are quality at an affordable price.

By: Mitchell Parks

google Review on April 5, 2018

This company is an excellent company to do business with they worked on our house in Corpus Christi , they were polite , well mannered , promt and preformed the work in a timely manner and we we're well pleased with the final product , I would recommend them to anyone interested in doing their roof.

By: Aleta Wall

google Review on April 4, 2018

Great company! They finished on time, showed up on time, did a fantastic job and were very pleasant to work with. I was extremely satisfied and happy with the entire experience. I would definitely recommend this company to anyone who needs to have a roof replaced or repaired.

By: Peter R.

google Review on March 1, 2018

Professionals from the very detailed estimate through to the job completion. The work crew arrived as scheduled, removed the old shingles and installed the new roof, all in one day. They also did a good job of cleaning up. I am very pleased with the work.

By: Jeff Ellis

google Review on Feb 22, 2018

Best roofer I have ever meet. Replaced my roof in 2017. I have recommended him to all my friend and family.

By: Mike W

google Review on Feb 8, 2018

Awesome experience! First time having to have a roof replaced and this first class organization and its people made it seamless. Brandon and Will were both easy to get a hold of and were professional, upfront, and over all a pleasure to work with. Their roofing crew was efficient and thorough too. If you're in the San Antonio, Houston, or Coastal Bend area and need roofing work, look no further. Great Built is the company you want to use!

By: Craig R

google Review on Jan 18, 2018

Great Built Roofing delivered on their promises, and then some. They provided exceptional service, quality work, and not only met, but exceeded, our expectations. We highly recommend giving them a call to assess your roofing needs.

By: Will Seaman

google Review on Jan 11, 2018

The user didn't write a review, and has left just a rating.

By: Marie Hollinger

google Review on Dec 14, 2017

The user didn't write a review, and has left just a rating.

By: Joel

google Review on Oct 26, 2017

This is a "Great" company with values, and attention to doing a job the right way. Back when we had the hail storm I waited to get estimates. Most places I called wanted to know if this was an insurance claim right off the bat. If you told them you wanted an impartial estimate they would hang up. Not Great Built. They never asked. Gary came out and gave me an estimate, and the owner, Neely, came out after the job was done to make sure everything was good to go. A week or so later Gary came by to check on things. I found a nail that wasn't all the way down. He promptly fixed it. If that review isn't good enough..... I was so impressed by this company when my mother-in-law said insurance would no longer insure her roof we called Great Built. The estimator spent about 2 hours on the estimate, but when asked if the roof needed replacement he told us it didn't. It would have been easy for him to say it did, and charge us $9K. I asked him why he didn't..... His answer was awesome. "This company doesn't operate that way, and if they did I wouldn't work for them".

By: John Mckeithen

google Review on September 14, 2017

Excellent service. They came out and looked at my roof leak in the rain and had it patched up in no time.

By: Michael Cecil

google Review on August 31, 2017

Amazing service especially when they come out in the rain to help you with a leak in your roof. Highly recommended.

By: Paul Fayfich

google Review on August 24, 2017

I had my roof replace this July by Great Built Roofing and Construction. They did an excellent job. The company is an Owens Corning Preferred Contractor that uses Owens Corning shingles and materials. The excellent crew installed all materials in accordance to Owens Corning specifications. Neely Willeford owns the company and he wants all of his customers to be 100% satisfied. I was, thank-you.

By: Monica Moreno

google Review on August 10, 2017

I could not afford to replace my roof right after the hail storms and even a year later I was still plagued with not being able to afford it out right. My insurance depreciated my entire roof so I had nothing to start with. I knew I needed one so I just called Great Built Roofing and asked if they had any financing the lady on the phone stated they did. A few days later a very informative rep came out to my home and went over everything. I choose my color and within a week I had a new roof on my house and a certificate of completing. I once thought all roofs looked the same but no their work is of high quality and priced right where all the other companies quote. I am so glad I found them they did an excellent job.

By: Linda J

google Review on July 27, 2017

The user didn't write a review, and has left just a rating.

By: Freddie Patterson

google Review on July 13, 2017

I had a wonderful experience with Great Built Roofing and Construction during the recent replacement of our roof. The president, Mr. Neely, was very professional and friendly. All roofing materials were delivered in a timely manner as promised. (The workmen (8 - 10) performed their duties in a very professional and routine manner. They also did an excellent job of cleanup, for all nails and debris were removed promptly.) I give a thumbs up to Great Built Roofing and feel comfortable in recommending them to our friends/associates.

By: Frank Brigante

google Review on July 6, 2017

Great customer service from my initial request for a roof inspection and estimate to project completion. Quality work. I would use Great Built Roofing again

By: N P

google Review on July 6, 2017

I recently had a new roof installed by Great Built Roofing and Construction and am writing this to report that I am pleased with the process and with the results. Everyone I talked with or dealt with in person was helpful, informative and knowledgeable. They were prompt to return calls and were willing to spend whatever time was needed to answer questions. The work was completed as scheduled and as agreed, and the project was completed quickly and professionally--and the clean up was better than I've ever experienced with any other company! I sincerely recommend Great Built Roofing & Construction to others.

By: michael baland

google Review on June 29, 2017

The company responded promptly to my request for an estimate. The estimate was very reasonable. They gave me a date for installation and when an opening occurred earlier, they asked if I wanted to take advantage of it, which I did. The roofers (maybe 9 or 10) arrived and did everything in one day. All the roofers were nice, friendly people and very courteous. The followup inspection was done promptly and a final nail check was made. The roof looks good and the next time I mowed and trimmed I didn't find even one nail. I definitely recommend Great Built Roofing.

By: Mike Hansen

google Review on June 21, 2017

I just had a roof done (yesterday) by Neely Willeford et al from Great Built Roofing. The shingles were delivered on Monday and a crew of 5 very efficient roofers showed up at 8am on Tuesday. They did a beautiful job and finished before 5pm. They were neat in their work as well as efficient. Every man knew his job and did it professionally. When they left the only way to tell that they were here is the beautiful new roof, and a pristine driveway. I have had roofs replaced in the past, but never have I been 100% satisfied with every aspect of the work. I recommend Great Built Roofing without hesitation or reservation.

By: Neely Willeford

google Review on June 14, 2017

We at Great Built Construction have been in business for over 35 years. We offer only the highest quality Roofing Replacements and Installations along with many other home services to improve the quality of your home and property value. With a tremendous amount of integrity and work ethic you can count on the best San Antonio Roofing Company to serve all your needs.

By: Gladys Reyes-Gradilla

google Review on June 8, 2017

Our roof had hail damage and I researched and interviewed three other roofing companies. Gary from great built was very knowledgeable and explained the different shingles on the market and the colors that would compliment our home color scheme. We contracted with them a few days later. Gary let me know it would be about 3-4 weeks before they made it out to our home and it would take one day to complete the work. They would arrive at 7:30ish and finish by 4:00 and about 8-10 workers would be working. Sure enough, they called and texted me to me to let me know I was next on the schedule. They dropped off shingles and the next day they were here on time and with an army of workers. They cleaned up very well. You wouldn't know they were here but for the new beautiful roof they left behind. Neely, the owner, came over to do an expection and a second nail sweep to make sure my little ones are safe from nails. I don't normally write reviews but I am very happy with our new roof. 5 stars for Great Built! Great jobs guys!

By: d keipp

google Review on June 8, 2017

Great Built Roofing and Construction did a superb job on our roof. The company and the employees took great pride in replacing our roof and made sure all of our expectations were met. Prompt and courteous interactions with the owner--he was great to work with. It is nice to work with a company who values the customer!! Thanks Great Built!

By: Chris Davis

google Review on May 4, 2017

Great Built Roofing did a fantastic job replacing my roof. I work for a local company that prides itself on providin... More

By: Keith Parris

google Review on May 2, 2017

The people at Great Built Roofing and Construction were great to work with. They were professional, reliable and courteous. The roofing job on my home was begun and completed on schedule. Installation included stripping the old roofing down to the plywood, minor repairs to the roof, replacing the under lament, pipe jacks, ridge vents and composition shingles plus working on a steep roof. All problems were handled efficiently. Cleanup was excellent. Neely (President) and Gary (Sales) worked diligently to make certain the entire experience was a good one. The work crew was always well supervised. I would definitely recommend them to anyone. 05/01/17

By: chris gulde

google Review on March 3, 2017

Great Built delivers on its word! I found this company on Angie's List. Gary came out and gave us an accurate assessment and estimate. He did NOT ask to see insurance estimate. He stopped and visited with me to describe the scope of work and answered all of my questions thoroughly. Work crew came out the same day the shingles were delivered. They scrambled around on our roof and worked from sun up to sun down for TWO days. That was it, two days for a large roof. Not a nail or piece of trash were to be found following their work! I called the office to ask for someone to clean the skylights prior to payment, and the owner, Neely, called me back himself. He showed up just now to oversee this part of the job. This attention to detail made my wife and I appreciative. This level of quality AND service reassures me that this roofer takes appropriate pride in his finished products.

By: Missy Perry

google Review on Feb 17, 2017

Very good experience with Great Built. Received my quote and within 2 weeks I had a new roof. And it looks beautiful! They were fast and reliable. Cleaned up my yard from debris and scraps so well I honestly could not tell they had been there except I had a beautiful new roof. Recommended them to friends and co-workers. You should definitely consider them if you are needing a new roof.

By: Lynne Levy

google Review on Feb 10, 2017

Best roofing job ever! This is a family-owned and run business that takes pride in their work and it sure shows. Our new roof is beautiful and safe to live under. I couldn't have chosen a more outstanding roofing company. The personal attention to detail, fair pricing, and follow-up phone calls to ensure I was satisfied were a class act. From the initial contact to the clean-up after completion, everything went smoothly. I highly recommend Great Built Roofing.

By: Lee Wolff

google Review on Feb 9, 2017

My experience with Great Built Roofing was 100% positive. Following the hail storms of 2016, I set out to make sure I found a reputable roofing company to replace my roof. I wanted to make sure I avoided the “storm chasers” and have the work performed by someone that would be around long-term just in case any follow up work needed to be done. I started my search on the Better Business Bureau (BBB) website and found that Great Built Roofing had been in business for many years and was accredited by the BBB with an A+ rating. I contacted Great Built Roofing and their estimator showed up promptly as scheduled and not only provided their estimate but also walked me through their process and showed me samples of the high quality materials that they would be using. I knew immediately that Great Built Roofing was the right company for me! The team that came out to replace my roof was EXTREMELY efficient. It was clear that they were very good at their jobs. Some of my neighbors used the storm chaser roofing companies that I could find no record of on the BBB website and their crews took two to three days to complete the work. Great Built Roofing started early in the morning and was done the same day. They used large tarps to catch debris and cleaned up very nicely after themselves. Even though I was extremely pleased with their work, I decided I was going to wait to write a review until the roof had weathered a couple of heavy storms. It has been several months since my roof replacement and we have had some very heavy rain storms at my house, including one with very strong winds. The roof performed perfectly!!! Thank you Great Built Roofing for doing such a fantastic job and for conducting business is such a reputable manner.

By: Nathan Halabrin

google Review on Jan 30, 2017

Had a great, easy experience with Great Built. We finally had our roof replaced from the hail damage last week. The quote was very competitive - the job was fast and professional, the work and clean up were impressive. Neely personally came out to handle the final inspection, very personable guy, we learned A LOT about roofing materials directly from him... Highly Recommend!

By: Amanda Emery

google Review on Nov 18, 2016

We had to get a new roof after the hail storm in April... Great Built came highly recommended from a couple neighbors and now I know why. They were very courteous and professional with every phone call, text, visit and follow-up. Always polite and answered my questions and concerns. The actual installation of the new roof was quick (about 2 days) and they cleaned up my yard very nicely afterward. Their estimate came in right around what insurance told me it would be... they did NOT ask to see the insurance estimate up front and did NOT ask for ANY payment until they were completely done with installation and clean-up. I will definitely call them in the future if the need arises.. and would certainly recommend Great Built to anyone needing roof work done.

By: Christopher Hubby

google Review on Oct 27, 2016

Excellent service and extremely quick... very professional staff!! Would highly recommend.

By: Chesley Muenchow

google Review on Oct 25, 2016

This is the second time in less that 10 years that we have had to replace the roof of our house. The first time we went with a different company and the work was terrible. I did a lot of research this time and decided to use Great Built. Neely was kind and worked with our crazy schedule. He makes sure each and every customer is 100% satisfied. The roof looks amazing and we didn't have any leaks after the first rain storm. Thanks again!

By: Larry McCracken

google Review on Sep 30, 2016

My wife and I recently moved to San Antonio and the home we bought had hail damage from the storm several months ago. Great Built Roofing was very fast to respond with the estimate and everyone we dealt with was good to work with. They always called first and kept me informed of their plans and the progress. The best materials were used and the roof looks great. We highly recommend Great built.

By: Candice Galindo Fogt

google Review on Aug 16, 2016

After a few different estimates we decided on Great Built and I"m so glad we did. Excellent job that was done on time as promised. Customer service was consistently professional. I've recommended this company to friends who also experienced hail damage this spring.

By: Kristin Moras

google Review on June 13, 2016

After the hail storm back in mid-April (2016), we were left with a hole in our roof and visible damage to most of the shingles on our roof. Every place we called had a waiting list to get a quote until JUNE. We couldn't wait that long and Neely fit us in within TWO DAYS. His colleague, Moe Shirazi came out and was really friendly, informative, and knowledgeable about what we needed to get done. He even sat down with us and looked over our insurance claim to make sure we could get as much money back as possible. Once we picked out our roof and warranty, they came out that SAME WEEK and fixed our roof in one day. Neely even called us throughout the day to keep us informed of the progress and came by personally to inspect the finished product. Overall, what was a really stressful situation, Neely and Moe turned into a painless and easy fix. We are so grateful for their excellent customer service!!!

By: Donna Mize

google Review on June 11, 2016

I am very pleased with the work that was performed on my roof. Neely is very nice and pleasant to work with. The crew showed up at 7am and worked until 5pm. They did a great job and I would recommend them to anyone. In fact I have been referring my neighbors to him.

By: CLAY BRUMIT

google Review on May 27, 2016

A total fiasco from the outset. Advance man was not prepared to inspect roof or provide a quote for repairs. He promised an inspection later in the week but no one ever showed or called. Company is unreliable and not worthy of your consideration or business.

By: Zaneta Flores

google Review on May 23, 2016

They were thorough with completing the roofing job efficiently. I highly recommend them.

By: Chris Mendiola

google Review on May 19, 2016

Google wont let you put 4.5 stars so I just bumped it up to 5. Mr. Neely did a GREAT job getting my roof fixed in a timely manner and repairs took 1 day. Roofers made a little mess but Mr. Neely apologized for that so no big deal. Price was very reasonable and under what my insurance gave me so double bonus!! Only knock on this would be the logistics of everything (appointments, call backs) but we can chalk that up to him being busy. I would suggest getting a secretary to help instead of him handling everything. All in all, a very good job he did on my roof and I would definitely refer him to other people to get their roof fixed. A great job and a very nice guy once I met him. He does offer a referral bonus so I referred him to my neighbors.

By: Matt Thompson

google Review on May 5, 2016

After the recent hail storm I found myself in need of a new roof, and began reading reviews of different contractors on various sites like Angie's List, here on Google, BBB etc. Based on all the positive feedback for GreatBuilt I called them and they set up an estimate right away. The owner, Neely, is as professional as they come. The roofing team did a great job replacing the roof on my 2800 square foot home, as well as a flat roof on my patio cover and the roof on a storage shed in the back yard. They showed up on time, worked hard, cleaned up afterward, and left a fantastic looking new roof when they were finished. The materials used and the workmanship are both top notch, and Neely keeps you well informed throughout the process. An honest roofer is sometimes hard to find, especially when the whole city is looking for one. I really appreciated this company and highly recommend them to anyone needing roofing work.

By: Matthew Lamb

google Review on May 3, 2016

I HIGHLY recommend Great Built!! I have used various contractors before for projects including a room addition to our home, a bathroom remodel, and A/C replacement. Great Built was by far the best experience I have ever had. Once we decided to replace our roof I searched Angie’s List and contacted 4 different companies for bids. One company never even called me back! Not only did Great Built contact me promptly, the owner himself, Neely Willeford, called me while he was on vacation - on a cruise! He called from out in the middle of the ocean which I know can be very expensive. I was very impressed. A few days later we had received 2 other bids and Mr. Willeford then came and gave us his bid. He was very thorough, explained all the various options, and really took the time to understand what we wanted. At no time did I ever feel pressured to use a specific brand of shingle, buy some useless extended warranty, or other service that would not benefit our situation. The other roofers did, which was annoying. His bid the most competitive of the 3 we received even though he had said that sometimes they aren’t the cheapest bid but they are rarely the most expensive bid when a potential customer requests an estimate. We didn’t have the money right away to start the project and I asked for a little time to get the funds together and to decide which roofing company we were going to select. Mr. Willeford said that would be fine and that he would follow up with us in two weeks. Two weeks later he called to touch base and see if he could answer any additional questions we might have. Again, I was impressed. Great Built was the only company to do this. We then decided to go with Great Built and selected a date to begin. Two days before the project was to begin we received a call letting us know the materials would be delivered and stacked on our roof so that the project could begin first thing the following morning. This is exactly what happened. The day before work began I was told that the on-site supervisor would be Benitez, who is bi-lingual. This is a nice bonus. Even though I was born and raised in San Antonio I know very little Spanish. From experience I know it can be frustrating to not be able to communicate with the people working on your home. The morning of the project the crew arrived promptly as scheduled and Benitez was on-site to answer any question I might have. They worked all day and completed the new roof before dark. Clean up was great and they took great care to protect our plants, new A/C unit, and other items around the yard. In a nut shell, every experience with a contractor should be like this one; Professional, thorough, timely, with attention to the details. Outstanding service at a Great price!

By: Kayjuana Maas

google Review on April 29, 2016

Neely Willford & his crew from Great Built Construction replaced my roof yesterday from the hail damage back on April 12,2016. The roof looks fantastic! I'm getting all kinds of compliments from my neighbors regarding the quality job & shingle color.The crew completed the job in one day & they showed up @ 7:30 In the morning, just like he said they would His foreman was on site the entire day making sure things got done correctly & made sure the crew cleaned up properly after they were finished. This is the second time I've used this company as they did another roof for me on a previously owned home about 4 years ago.

By: Linda Kinder

google Review on April 14, 2016

GreatBuilt Construction recently roofed my home. Neely Willford, was professional, thorough, detailed. Arrived when expected, called first. Explained what needed to be done, what would be included, materials to be used, and the warranties on labor and the materials. And of course explained the cost. There were no surprises. He answered all of my questions. The materials were delivered on time, when he said they would be. His crew showed up when they were scheduled. They removed all the old shingles, installed the new roof, they cleaned up any mess. Made sure the yard was cleaned of any debris. They did it all in a timely manner. My new roof looks beautiful!!!!

By: Geronimo Garcia-Perez

google Review on April 8, 2016

Great Built Construction is the best roofing company in San Antonio I encountered while shopping for a company to replace my roof. Very easy to work with, entire transaction from start to finish was very pleasant. Used the best materials without cutting corners and fully explained what was necessary step by step. Received several estimates and Mr. Neely (owner) was the most professional and honest contractor I encountered. Strongly recommend Great Built Construction and will certainly use in the future if needed.

By: Jack McCarty

google Review on April 7, 2016

Overall, my wife and I both give enthusiastic endorsement of the Great Built roofing experience. * Removed old roof * Inspected wood for rot or damage * Replaced all pipe covers with new and painted to match * Installed new drip edge in appropriate color * Installed two (2) new wind turbines (pitched roof) * Installed new rain deflector over front walkway (pitched roof) * Installed new Starter Shingles and Long Ridge (pitched roof) * Installed Owens Corning LifeTime Shingles (pitched roof) * Installed base sheeting peel and stick modified bitumen (flat roof) * Installed synthetic roof underlayment Pro Armor (flat roof) * Performed nail sweep of yard * Hauled away all job-related trash Great Built Construction removed and replaced the roof of my single-story, single-family home in San Antonio, TX. Great Built's owner, Mr. Neely Willeford, personally inspected the roof and provided a detailed project bid/estimate for the project. The Great Built bid was the best of three companies using the same products and materials. The roofing project started and finished on the timeline provided with the bid. The removal process was conducted quickly and the cleanup was reasonably thorough including a magnetic sweep of the yard for nails. The installation process included a pitched roof and a flat-roofed section. Notably, the flat roof installation included use of a 70 pound roller to ensure a consistent seal and to prevent bubbles in the roofing material. The pitched roof included use of specialty shingles for the edges and the ridge. Aside from being very professional and forthcoming, Mr. Willeford's personal integrity and ethics are easily recognized and commendable. I highly recommend both his work and his understanding of how to treat people with respect and compassion.

By: Angela Martinez

google Review on April 6, 2016

Mr. Neely was easy to deal with, professional, and quick to schedule/perform our roof repair. We had our roof replaced due to hail damage. We would do business with again and would recommend their services.

By: Michael M.

google Review on April 3, 2016

I recently had my roof replaced by Great Built Construction. In addition, I also had new wind turbines installed, and damaged fascia boards and chimney trim replaced, all at a very fair price. The owner, Neely Willeford was very professional and friendly and he explained the cost estimate and the entire process in great detail. Neely's crew was obviously experienced and worked well as a team, completing the job in one day. My entire experience with Great Built Construction and Neely Willeford was a good one. The new roof looks terrific, and I was very pleased with the entire process. I would highly recommend Great Built Construction and Neely Willeford to anyone needing their roof replaced.

By: victor salay

google Review on March 31, 2016

Had GreatBuilt replace my roof and thought they did a great job. The owner came and did the estimate as well as checked the completed job. a small repair was missed during the roof replacement but the owner Mr.Willeford had a person out the next day and the repair was done. My new roof looks great and the cost was very reasonable compared to 3 others who gave estimates. Will refer GreatBuilt to anyone who will listen and wants a great job at a fair price. Thanks Mr. Willeford.

By: Vanessa Carroll

google Review on Dec 13, 2015

I highly recommend Mr Wilford and Great Built Construction. I had a new roof put on my elderly Aunt's house and she felt very comfortable with the workmen at her home. They were polite and professional and did a tremendous job. Mr. Wilford provides extremely detailed explanations of the work to be performed and what additional labor and materials may be necessary. In our case, there was minimal additional work for a reasonable charge. No price gouging here. Very happy with the service performed and the beautiful new roof.

By: Gilda Lopez

google Review on Dec 2, 2015

Mr. Willeford provided excellent explanations of the work and the materials used when replacing the roof of my home. He personally inspected the work. Very professional interactions. I will definitely recommend Great Built Construction to my friends and family.

By: Mary Dickenson

google Review on Nov 14, 2015

Great Built Construction replaced my roof and completed it with quality shingles and quality work at a great price.

By: Chris Hagee

google Review on Nov 6, 2015

Great Built Construction replaced the roof on my home and did a tremendous job. Their attention to detail and follow up were first class. We will use Great Built again.

By: Gail W.

google Review on Oct 29, 2015

Had entire roof (shingles & underlayment) replaced on home and shed. Owner Neely Wiliford oversaw project from inspection through completion. He provided suggestions on shingle types & vents ~ no pressure. Crew was excellent on the 2 ½ day job, cleaning up at the end of each day, not just at the end of the job. Replaced with upgraded 30yr. warranty shingles, required now by most insurance companies. Neely had crew pay special attention to an area of concern around the chimney, & crew replaced flashing & re-sealed. If any rotted decking is found, first one is free ~ we needed only one, near the chimney. The job was started and completed within the timeframe given. Roof looks great, and I recommend Great Built Construction!

By: William Patterson

bbb Review on March 30, 2018

Following the area tornados & hail storms, of 2016 & 2017, we discovered that our roof was leaking. We talked with several roofing contractors & filed our insurance claim. Once we’d settled our claim, we chose to go with Great Built Roofing, using an Owens Corning roofing system/product. That was in the Spring of 2017. Now, one year later, we’re still satisfied with both! What we liked about Great Built? We got a dedicated 7-person crew (as-promised) who removed the original roofing material, and installed the new roofing system from Owens Corning, all in one day! Several of our neighbors used other companies, and they got 3- or 4-person crews, who took 2-3 days to complete their roofing work. Granted, we have a one-story, ~2,100 interior sq. ft. home, so that may have something to do with it. Bottom line: We’re very happy to recommend Great Built for roofing replacement, and we even waited a year to make this recommendation, just to make sure that no surprises arose. Another neighbor followed our lead, and also used Great Built after us. To-date, I’ve heard no complaints, nor regrets, from that neighbor. Another neighbor did not use Great Built, but did use the same Owens Corning roofing materials. Again, I’ve heard no complaints from them, also.

By: Lupe Ochoa

bbb Review on March 1, 2018

Great Built Roofing was very knowledgeable when it came to roofing my home, the salesman Gary was a very nice guy and walked me through all of my roofing concerns. I would highly recommend this company. A ++++++

By: Garland Coble

bbb Review on January 20, 2018

Mr. Seaman was undoubtedly the most highly professional and knowledgeable estimator we have ever worked with. We appreciated the "no pressure", honest answers and guidance to selecting the best option for our roofing repairs. The materials were delivered as scheduled and the work was finished without delay. The entire crew was courteous and practiced quality workmanship. We appreciated the follow-up inspection; ensuring our satisfaction with the completed project. I will have Great Build Roofing & Construction do any future work that may be need on my home.

By: Nicholas Buonarosa

bbb Review on January 10, 2018

Great company. Honest, Integrity and top notch craftsmanship describes this company. Brandon and Scott are very knowledgeable about the roofing business and they stand behind there work. I wouldn't use anybody else for any roofing needs.

By: Paul Fayfich

bbb Review on August 22, 2017

I live in San Antonio and I incurred damage to my roof in the April 2016 hail storms. My insurance company came out to inspect the roof and agreed that it needed to be replaced. However, the roof was not leaking so I delayed replacing the roof immediately. After the storm, local roofers were swamped and out of town roofers were swarming the area. I wanted a local company that would stand behind their work to replace the roof. After vetting a number of roofers, I decided to contract with Great Built Roofing and Construction (from Boerne) to put on a new roof. The job was completed in one day in July of this year (2017). I am totally satisfied with the results. Neely Willeford owns the company and stands behind his work. He wants his customer’s to be 100% satisfied. Great Built Construction is an Owens Corning Preferred Contractor. His excellent crew used Owens Corning shingles and materials and installed them according to technical specifications. I upgraded my roof to architectural shingles and the roof looks great. I also want to mention that, at my request, Neely talked to my insurance company and argued for a modification (increase) of their original replacement estimate. My insurance company granted the request and that single act help put dollars in my pocket. Thanks Neely.

By: Monica Moreno

bbb Review on August 11, 2017

I could not afford to replace my roof right after the hail storms and even a year later I was still plagued with not being able to afford it out right. My insurance depreciated my entire roof so I had nothing to start with. I knew I needed one so I just called Great Built Roofing and asked if they had any financing the lady on the phone stated they did. A few days later a very informative rep came out to my home and went over everything. I choose my color and within a week I had a new roof on my house and a certificate of completing. I once thought all roofs looked the same but no their work is of high quality and priced right where all the other companies quote. I am so glad I found them they did an excellent job.

By: Lee Wolff

bbb Review on February 9, 2017

My experience with Great Built Roofing was 100% positive. Following the hail storms of 2016, I set out to make sure I found a reputable roofing company to replace my roof. I wanted to make sure I avoided the “storm chasers” and have the work performed by someone that would be around long-term just in case any follow up work needed to be done. I started my search on the Better Business Bureau (BBB) website and found that Great Built Roofing had been in business for many years and was accredited by the BBB with an A+ rating. I contacted Great Built Roofing and their estimator showed up promptly as scheduled and not only provided their estimate but also walked me through their process and showed me samples of the high quality materials that they would be using. I knew immediately that Great Built Roofing was the right company for me! The team that came out to replace my roof was EXTREMELY efficient. It was clear that they were very good at their jobs. Some of my neighbors used the storm chaser roofing companies that I could find no record of on the BBB website and their crews took two to three days to complete the work. Great Built Roofing started early in the morning and was done the same day. They used large tarps to catch debris and cleaned up very nicely after themselves. Even though I was extremely pleased with their work, I decided I was going to wait to write a review until the roof had weathered a couple of heavy storms. It has been several months since my roof replacement and we have had some very heavy rain storms at my house, including one with very strong winds. The roof performed perfectly!!! Thank you Great Built Roofing for doing such a fantastic job and for conducting business is such a reputable manner.

By: Russell Ernst

bbb Review on October 28, 2016

Great job roof looks really good ! Owner even came out to check the job out from top to bottom. He made sure I was completely satisfied before He asked for full payment. I was totally confident I was in good hands when he did not want any money down. Would recommend to anyone that does not know a roofer and could be taken advantage of.

By: Carolyn Fuller

bbb Review on October 1, 2016

Great Built Roofing installed a new roof for me 9-30-16. Neely called and set up and time and date for the roofers to come. They came and were prompt. They tore off my old roof and installed a new roof in one day. The workers were all very polite and hard workers. Neely came the next day to check the work and explain the warranty. I will definitely recommend Great Built to my friends.

By: Carolyn Holtz

bbb Review on August 10, 2016

The company reps were courteous, knowledgeable, and answered all questions I had. The roofers were hard working, fast and also answered any questions. The yard was left in clean condition and all old roofing materials were hauled off. I could not have asked for a better job and would recommend this firm to anyone. Due to the high volume of hail damage claims it did take a little longer to start but was told this up front. I was updated on the schedule and received prompt service otherwise. I have already had compliments on the look of the roof.

By: Angela

bbb Review on July 24, 2016

I was ABSOLUTELY pleased with my roofing company!!!! I felt like I was their #1 VIP customer, even when they had over 75 other customers needing service. The sales person AND the PRESIDENT of the company kept me well informed of the process. The workers worked hard and stayed focused. After they were done, I saw them walking around my yard THREE times to ensure they left my yard clean. And BEST of all, the president of the company HIMSELF came to my house to check out the roof, and asked if I was 100% pleased with the service and if there were any problems. Now THAT was AWESOME service!!!

By: Charles Dudley

bbb Review on July 13, 2016

I decided to give Great Built Construction a call after the positive comments I read about their work. From start to finish, I have absolutely no complaints with my roof replacement experience. All of my questions were answered honestly and I was provided options at each step of the process. I appreciate doing business with this professional, high quality contractor and I am very pleased with the results.

By: Geronimo Garcia-Perez

bbb Review on April 8, 2016

Great Built Construction is the best roofing company in San Antonio I encountered while shopping for a company to replace my roof. Very easy to work with, entire transaction from start to finish was very pleasant. Used the best materials without cutting corners and fully explained what was necessary step by step. Received several estimates and Mr. N**** (owner) was the most professional and honest contractor I encountered. Strongly recommend Great Built Construction and will certainly use in the future if needed.

By: Jack McCarty

bbb Review on April 7, 2016

Overall, my wife and I both give enthusiastic endorsement of the GreatBuilt roofing experience. * Removed old roof * Inspected wood for rot or damage * Replaced all pipe covers with new and painted to match * Installed new drip edge in appropriate color * Installed two (2) new wind turbines (pitched roof) * Installed new rain deflector over front walkway (pitched roof) * Installed new Starter Shingles and Long Ridge (pitched roof) * Installed Owens Corning LifeTime Shingles (pitched roof) * Installed base sheeting peel and stick modified bitumen (flat roof) * Installed synthetic roof underlayment Pro Armor (flat roof) * Performed nail sweep of yard * Hauled away all job-related trash GreatBuilt bid was the best of three companies using the same products and materials. The roofing project started and finished on the timeline provided with the bid. The removal process was conducted quickly and the cleanup was reasonably thorough including a magnetic sweep of the yard for nails. The installation process included a pitched roof and a flat-roofed section. Notably, the flat roof installation included use of a 70 pound roller to ensure a consistent seal and to prevent bubbles in the roofing material. The pitched roof included use of specialty shingles for the edges and the ridge. Aside from being very professional and forthcoming, Mr. Willeford's personal integrity and ethics are easily recognized and commendable. I highly recommend both his work and his understanding of how to treat people with respect and compassion.

By: Victor Salay

bbb Review on March 31, 2016

Great job on my new roof. The owner Mr W******** and his crew did a great and quick job. very professional. Cant go wrong with this company.

By: William Smiley

facebook Review on October 18, 2017

Excellent company,very knowledgeable and easy to work with. The crew who did our roof was great! Thanks Neely!

By: Charlotte Kopecky

facebook Review on July 23, 2017

Great quality. Workmanship was superb and my roof looks amazing!! Highly recommend great built roofing company.

By: Monica Moreno

facebook Review on August 11, 2017

Excellent work, great quality and same day completion! I am truly amazed at how great my roof looks.

By: Jenna Smith

facebook Review on April 13, 2016

Super fast at completing the job! Great, professional work and people!

By: Efrain Franco Jr

facebook Review on November 16, 2017

By: Jacob M Kendrick

facebook Review on August 26, 2017

By: Joshua Smith

facebook Review on May 18, 2016

By: Shanna Willeford Macias

facebook Review on January 13, 2016

By: Kathy Simeon Price

facebook Review on December 11, 2015

By: Linda Monas

angie's list Review on April 19, 2018

They seemed to do a great job replacing our roof due to hail damage. It looks great from what we can tell and they were terrific to work with. I met with 3 other companies, and ended up with bids from two of them. This company was far superior to work with from my standpoint. Will Seaman was terrific to deal with on this project. He came out to our house and spent a lot of time to examine what we needed and explain everything from A to Z about a new roof from Great Built. Then he answered all of the questions that I had not only thoroughly but happily and with a great attitude. They provided me with their proof of liability insurance and it was clear from the beginning that I was working with a very dependable and reliable person and company. The entire project went exactly as he said it would, in the same time frame. They did a great job with the clean up as well. I recommend this company highly!

By: Joan Hoehle

angie's list Review on March 28, 2018

Great experience with Great Built Roofing and Construction who just replaced my entire roof. I met with Will Seaman who was highly professional and very knowledgeable. He was always available by phone or text to answer all my questions that I presented to him and made the process run smoothly. The materials were delivered as scheduled and the entire job was completed the next day. Extremely impressed. Even during the process Will called to recommend a more efficient venting system than originally planned due to the structure of the roof. All of the work crew were friendly and courteous. They did a thorough clean-up too. I also appreciated the final inspection by Will to ensure my complete satisfaction of the job. My neighbors and friends have already complimented me on the look of the new roof. Anyone asking me who replaced my roof, I would definitely recommend Great Built as the company to hire. Thanks to everyone involved from beginning to end. Great Built, you definitely stand by your company name!

By: Lana Holzmann

angie's list Review on January 19, 2018

Our salesman, Will, was very professional and easy to work with. The work was done as scheduled. Crew was very good to clean up. We have a swimming pool close to the house and absolutely NO debris landed in the pool. We are pleased with our roof and recommend Great Built for your roofing job.

By: Fred Pena

angie's list Review on December 4, 2017

Took about one month to get a quote, and the quote was about 45% higher than the roofer I hired.

By: DAVID MAIZE

angie's list Review on September 30, 2017

Neely is a great guy. He came out to give me an estimate. I told him I wanted the shingles changed to a metal roof after the April 2016 hail storm. I have a 1920's house and it had one roof over another. The rooves had to be taken down to the rafters. He explained the mess from removing the 1920's roof so I would not be surprised. He went over the entire process and materials. He also told me I need better ventilation for the roof and recommended solar vents. It took longer than expected. He came out daily to inspect and found that his crew applied the plywood wrong. He had it completely removed and redone. I would have never known. One day the crew did not show up. He fired them and had a new crew out the next day. Afterwards my yard was a mess but his cleaning team was amazing. Neely came out for a final inspections, did another sweep for nails and agreed to fix the minor details that I wanted. The best part of his service was the constant communication. We had daily calls to fix problems immediately.

By: Trenton Garton

angie's list Review on September 20, 2017

Fantastic. Fast. Honest.

By: Carlos Garza

angie's list Review on September 15, 2017

Excellent. No complaints at all. The process was simple at a great price with great quality materials. They cleaned up well too.

By: Linda Jugo

angie's list Review on August 14, 2017

I had the most difficult time finding a roofing and general contractor to do the repairs I needed done after "The Great Hail Storm of April 2016". My neighborhood had tons of damage from the hail storm with the baseball-sized hail we had. Every single roof here was totaled and needed replacement. After trying unsuccessfully to find a Roofing contractor willing to come out and capable of doing all of the repairs necessary per my insurance claim, I decided to wait until The Fall to try again. Well, Fall turned into Spring and here I was in July still needing to replace my roof in addition to making other repairs. I asked my friends for recommendations and called several companies but was having difficulty finding anyone who was willing to do all the work expeditiously and at the right price, until I found Mr. Neely Willeford and his company Great Built Roofing and Construction. He sent a nice young man - William Seaman out to give me an estimate. William made it a point to complete the estimate before knowing what my insurance company allotted for my roof replacement and other repairs. Well, the roof was completed last week and I couldn't be happier. A crew of at least 8 people led by the very capable Luis showed up at 8 am and by 6:00 pm they were done! They did the entire roofing job in one day including the pick-up and delivery of the new shingles, the removal of the old shingles, and the roofing of the house, porch, and covered patio in the back. They were also able to install a solar vent. It was an amazing job. They picked up everything after the job was done. My yard looked like it did before they arrived in the morning. I had my roof inspected after completion and was told by the certified inspector that rarely has he come upon a new roof done so well, according to code. His painting crew led by Nino did the rest of the necessary work a few days later. Outstanding job! I would definitely recommend Great Built Roofing and their crews without hesitation!

By: Sonia Passey

angie's list Review on August 12, 2017

Neely was great to work with. He came out to provide an inspection and gave me a quote before he left. His price was more than fair. We received other quotes, but after reading their numerous A+ reviews, we went with Great Built. His crew came out exactly when they were scheduled, didn't bother the neighbors, and left my yard clean (if I didn't already know they were there, I'd never know they were ever there). Although there was a slight mix up with the supplier shipping the wrong shingle, Neely made me a proposition I couldn't refuse and made one more extremely happy customer!

By: Frank Brigante

angie's list Review on July 9, 2017

Great, from my initial request for a roof inspection and estimate to project completion. Not the least expensive, but quality work. All of the Great Built Roofing employees that I dealt with (Candice, Gary, Neely, and the crew chief) were responsive and professional. I would use Great Built Roofing again.

By: michael baland

angie's list Review on June 29, 2017

The company responded promptly to my request for an estimate. The estimate was very reasonable. They gave me a date for installation and when an opening occurred earlier, they asked if I wanted to take advantage of it, which I did. The roofers (maybe 9 or 10) arrived and did everything in one day. All the roofers were nice, friendly people and very courteous. The followup inspection was done promptly and a final nail check was made. The roof looks good and the next time I mowed and trimmed I didn't find even one nail. I definitely recommend Great Built Roofing.

By: Elizabeth Griffith

angie's list Review on June 15, 2017

Half of the city was scrambling for repairs after the hailstorms. I contacted three roofing companies as soon as the adjuster sent our estimate. One never called back. Another called back the next day and scheduled an estimate three months out. Neely from Great Built called me within the hour and scheduled an estimate within a couple of weeks (apologizing for being so busy!). Moe arrived to provide the estimate, and had straight answers to all of our questions. He gave a complete walk-through of the materials and methods Great Built planned to use. After examining the roof, he provided a ground-up estimate based on their own costs (and not based on the insurance estimate), which was quite reasonable. I asked about an upgrade to hail resistant shingles, and about upgrading to Owens Corning Premium Cool shingles - he offered to follow up on a cost estimate for each upgrade, and did so promptly. Both Moe and Neely were always accessible for follow-up questions (we had several). Neely was willing to take a call at 6am! After receiving one other estimate, we decided to go with Great Built. Due to the high demand, it was hard to pin down a start date. Not a problem; Neely followed up with frequent updates on the scheduling as the time got closer. The actual replacement took 2 days, including cleanup, and we were very satisfied with the results. As of one year later, we have noticed no issues with the new roof. We highly recommend Great Built, and would hire them in the future!

By: Debbie Keipp

angie's list Review on June 8, 2017

Great Built Roofing and Construction did a fantastic job. They company was wonderful to work with and they completed everything just as they stated. Customer service was superb and the employees did a great job!

By: Kay Maas

angie's list Review on June 5, 2017

By: Keith Parris

angie's list Review on May 4, 2017

Great job. I'm extremely pleased with the people and the work.

By: PATRICIA PORTER

angie's list Review on April 18, 2017

The Great Built Roofing team was professional and very responsive throughout the entire process. Neely, the owner, took his time explaining every detail, reviewing our options, and showing us product samples, etc. This was very helpful to visually see the type of product we wanted for our home. The second visit involved selecting our customized shingle from Owen Corning and the color of our drip edge. The third visit was the crew coming out to install the new roof and solar fan. This was done in one day for our 2 story home. The crew responded to a few requests including fixing some holes on our fireplace siding chewed by squirrels. This was a temporary fix, but it helped give us some protection from the weather until we can replace the siding. The only issue we ran into was when the crew installed a second ridge vent on the main part of the house as well as the solar fan. Once we brought it to Brandon and Neely's attention, they had the crew remove the ridge vent that same day. The crew was professional and cleaned up all the debris and trash. Two days later, Brandon did a walk through to see that everything was done correctly. We paid him in full at that time. We are very happy with the process, product and customer service provided by Great Built Roofing. Thank you.

By: Jennifer Dennis

angie's list Review on April 5, 2017

Very well. Gary arrived on time to give me a very economic quote. (Second company didn't show up or call.) He was very informative and gave great advice. And his bid was well under State Farm's estimate. (Third company's bid was WAY above.) The date of service fluctuated a bit due to weather, but they sent a large crew and completely removed and replaced our roof in ONE DAY! Truly amazing!

By: David Fricke

angie's list Review on March 13, 2017

We had a great experience with Great Built Roofing. They showed up when they said they would to all appointments, did quality work, workmen were respectful of our home and listened and answered our questions and were very thorough cleaning up. Quick, efficient, honest and reasonably priced with a 10 year labor warranty, I will definitely recommend them to everyone!

By: LYNNE LEVY

angie's list Review on February 10, 2017

Best roofing job ever! This is a family-owned and run business that takes pride in their work and it sure shows. Our new roof is beautiful and safe to live under. I couldn't have chosen a more outstanding roofing company. The personal attention to detail, fair pricing, and follow-up phone calls to ensure I was satisfied were a class act. From the initial contact to the clean-up after completion, everything went smoothly. I highly recommend Great Built Roofing and would most certainly use them again.

By: Anne Emshoff

angie's list Review on January 16, 2017

Really well. The salesman came, examined the roof and gave an estimate WITHOUT looking at my insurance estimate. Their price was lower than any of their competitors (I interviewed four roofing companies), and they were able to schedule the service within two months. They did not require any payment up front, unlike every other company. The workers arrived on time and completed the entire roof, including removal of the old roof, replacement, and clean-up, within one day.

By: tracey brothers

angie's list Review on January 10, 2017

They have been great. The owner has been very responsive. They all showed up on time.

By: Decima Garcia

angie's list Review on December 31, 2016

I chose the Owens Corning Oakridge for both the better look and higher quality. More expensive than some other quotes, but in comparing the products used, the underlayment is better quality. Their team worked hard and into the evening to complete the job. Looked great, but after a few months and a major wind event, we noticed the ridge-line had some disturbed shingles. I called Gary (who was out of town for the Holidays), he called me back the same day to say they would replace all the ridge shingles. Apparently they had a bad batch of shingles. They were at my house within a few days and made the repairs. One of the reasons to choose a local, well established company. I appreciate the prompt attention, and my insurance company not only used the higher quote (more than their adjuster's quote) but gave me a rebate on my insurance premium.

By: Edward Sanchez

angie's list Review on December 26, 2016

Job looks great. Cleaned work area. Everyone was professional.

By: Edward Sanchez

angie's list Review on December 26, 2016

Job looks great. Cleaned work area. Everyone was professional.

By: Linda L Johnson

angie's list Review on December 19, 2016

Very happy with the results for both the roofing and siding. They responded quickly to my inquiries, did high quality work, did not waste time in getting the work done, and cleaned up all debris.

By: Elisabeth Vazquez

angie's list Review on November 21, 2016

wonderful experience

By: Mary Hughes

angie's list Review on November 14, 2016

Great job!

By: Roger Peebles

angie's list Review on November 10, 2016

Great job, well done, no mess after.

By: Rebecca Merrill

angie's list Review on October 31, 2016

Overall, they did a good job. They were efficient and cleaned up after themselves. At the final inspection, the owner's son was very thorough and went above and beyond my expectations.

By: Lawrence New

angie's list Review on October 24, 2016

Excellent service. Started when they said they would and worked diligently. Couldn't ask for a better company.

By: Tim Laseter

angie's list Review on October 20, 2016

Service was excellent. Price was competitive, sales team was very informative, work crew showed up when expected and completed on time. Minor issue was quickly resolved by owner. Overall very satisfied with the process and work.

By: Carolyn Fuller

angie's list Review on October 1, 2016

I was extremely satisfied with the new roof and the service. Neely called and set up the date the roofers would come to my house. They came right as scheduled. All the workers were polite and hard workers. They finished my roof in one day. It looks beautiful, and they were meticulous in their clean up. Neely came the next day to check the work and explain the warranty. I will definitely use them again if we get another hail storm!

By: irene warlen

angie's list Review on September 11, 2016

By: Tia Palsole

angie's list Review on August 8, 2016

Owner Neely Willeford and his crew did a great job! When I was trying to get estimates on roof replacement a few months following April's hail storm, Great Built was one of the few companies that responded promptly and sent a representative to give me a quote. Other companies actually quoted me over the phone, based on minimal information, or said, "We'll do it for whatever your insurance gives you." I know all the companies were swamped, but it gave me the impression that they were too busy to give my house adequate attention. Great Built's representative (Gary) was very nice and did a thorough walk-through, got up on the roof, took measurements, discussed materials with us, and never once asked what the insurance was giving us. He provided a clear written quote with two options (one to replace the shingles we had, one for an upgrade, as we requested). No pressure. And the quote for replacing the roof with simliar shingles came in slightly under what the insurance paid; we opted to upgrade to a 50-year shingle and pay the $1500 difference out-of-pocket. We decided to go with Great Built and began working with Neely to get the work scheduled. He told me up front that it would be about 4-6 weeks, due to other jobs in the pipeline. It actually ended up being on the short end of that waiting period. He and/or his son Brandon communicated with me constantly to set up the time, to arrange delivery of materials, etc. Neely also thoroughly explained the drip-edge we'd opted to include and wanted to be very sure we would be comfortable with the appearance of it. (We were; it looks just fine.) Once the work started (right on schedule, bright and early the day we had agreed on), Neely and Brandon were checking on the work, communicating with the crew, explaining the steps to us, and getting our feedback on decisions for the two days it took to replace the roof (and three skylights). Neely even drove to Kerrville to pick up a skylight after the company he ordered from in San Antonio did not provide the third skylight (though he'd bought and paid for it the day before!). Work progressed quickly and the crew seemed to know what they were doing. Another thing I appreciated: the two days they were working were HOT and Neely said up front that the crew would arrive early (7AM), take a long break midday (several hours for lunch and during the hottest part of the day), and then work as long as the light was good. I appreciated that he didn't expect his crew to be working on a scalding rooftop during the hottest part of the day. Also, the day after they finished, he came to inspect the work, had them take care of a couple of small issues I had sent him photos of (a couple of wonky-ish shingles), and then decided that the clean-up in the yard wasn't as good as it should have been. (Frankly, it was already fairly good.) He sent another man to do a very thorough sweep for nails and such and in the month since the roof went on we've found maybe 2 nails in a large yard. Neely also brought me the warranty information (which he sat down and explained to me how to activate) and the completion certificate. We've had one rainfall since the roofing and no known problems with the roof. But it wasn't a lot of rain and it didn't last very long; I would like to have a good, heavy rainfall so that we can be sure, but it looks like the roof is solid and there are no issues with leaks or anything else. Furthermore, I believe Neely would take care of any problem that did arise. Nothing in the way he's handled the whole project would lead me to believe otherwise. In conclusion, we were very satisfied with Great Built Roofing and Construction, and enjoyed working with Neely and Brandon. Both were very accessible and responsive. Considering what a stressful project it can be to have a roof ripped off and replaced, they made it as smooth and stress-free as possible. The roof looks great and we are happy.

By: Scott Fenn

angie's list Review on August 5, 2016

It went very well, indeed! I had gotten several quotes from other roofers. Some didn't have the decency to call back. This team was terrific! Neely runs a well oiled organization. I found them on Angie's List. Candice came out after San Antonio's major hail storm (April 12th, 2016) to quote a complete replacement of my roof. The quote included Owens Corning Oarkmark shingles and Pro Armor (instead of tar paper). Candice was very upfront that I would need to wait 6 - 8 weeks due to their backlog of work. Based upon their ratings on Angie's list, the materials they were using, the warranty included, their competitive price quote sealed the deal for me. Plus, I had no leaks so I was fine with waiting for quality and attention to detail. in Mid-July, Neely called me to discuss the delivery of materials. He also spent 5 - 10 minutes setting my expectations and informing me of little things I could do to prepare (keep the driveway clear for the delivery truck, etc). Neely is very thorough and truly cares that my wife and I are happy with the results. On Aug 1st, a team of roofers ascended upon the roof where the materials had already been "loaded" by the supplier the week prior. Brandon was supervising the work. Early Aug 3rd, they were done. Brandon came out for the final nail sweep and inspection, to ensure my wife and I were happy, and we are. A major attribute that is clear from the start is they do exactly as they promise. This is a first class organization. I would hire them again!

By: Gilda Lopez

angie's list Review on July 20, 2016

Great job on my roof replacement. Very professional. This summer Mr. Neely returned for an inspection of the roof after a second hail storm. He even called me back to indicate that I had a nest of black jacket wasps close to the roof that I was not aware of. Thank you so much.

By: Michael Doyle

angie's list Review on July 6, 2016

The quality of the work, reasonableness of the price, and the overall professionalism of this company from start to finish was excellent in every way. After talking to several different companies I settled on Great Built and I could not have had a better experience. I would certainly highly recommend them to anyone in need of roof repair or replacement.

By: Sunnie Scarlett

angie's list Review on June 20, 2016

Very good job considering all the roofers in San Antonio are swamped with work after the storms of early May. I called six roofers from Angie's List, Great Built was the only one that even sent someone to look at the job. Moe came by on May 9 and gave a bid just below the insurance estimate. He offered a more expensive product but did not pressure me when I opted for the less expensive shingles of the type we had before. There was a problem getting shingles in the color we selected, but I told them that was not important. Due to the work backlog and continuing rain we were scheduled to work on June 9. The crew showed up a day late, but arrived early and worked hard all day. No one was fluent in English, but we communicated well enough and they were responsive when my wife complained about dropping heavy packages on the roof. They finished in one day, cleaned up their trash, although they had leftover supplies they left a couple of days. I had a couple of small issues with the work, which Neely and his son Brendon quickly cleared up when they did final inspection on June 14. None of my neighbors who need roof work have had anyone begin yet. Overall I am quite satisfied and would recommend this company to others.

By: Daniel Goetz

angie's list Review on June 17, 2016

Great Built was first to respond and quote was within my budget.

By: Ben Griffith

angie's list Review on June 8, 2016

They did an incredible job replacing the roof! Would highly recommend!

By: Pamela Alaniz

angie's list Review on June 7, 2016

By: Celine Ford

angie's list Review on May 11, 2016

High Quality Roofing materials and speedy efficient crew. Cant say enough about the owner Neely. Have recommended him several times already. Clean up and follow up is phenomenal and I like the no up front money down until satisified with the job. QUICK crew!

By: Matt Joswiak

angie's list Review on May 8, 2016

Very professional company. Mr. Neely will only accept payment once the customer is 100% satisfied. Roof looks great and jproperty was cleaned well. Owner promised to come back and clean gutters and did not even after i contacted him multiple times.

By: Stanley Phillips

angie's list Review on May 7, 2016

As fate would have it, San Antonio had two hail storms and there was a huge influx of roof replacement and repairs so I told Mr. Willeford to schedule me in when he was not in a rush which he did. When his crew did come a week and a half later, they dropped off the materials onto my roof then the next day the crew came and completed the job in one day. Excellent Crew and A1 cleanup. No problems what so ever. They even went over my entire lawn with big magnets to pick up any metal debris. My wife and I were very pleased how the process worked. Mr. Willeford kept us informed through out the process. I Highly recommend Great Built Roofing and Construction.

By: Gretchen Goetz

angie's list Review on May 6, 2016

After the recent hail storm I found myself in need of a new roof, and began reading reviews of different contractors on various sites like Angie's List, here on Google, BBB etc. Based on all the positive feedback for GreatBuilt I called them and they set up an estimate right away. The owner, Neely, is as professional as they come. The roofing team did a great job replacing the roof on my 2800 square foot home, as well as a flat roof on my patio cover and the roof on a storage shed in the back yard. They showed up on time, worked hard, cleaned up afterward, and left a fantastic looking new roof when they were finished. The materials used and the workmanship are both top notch, and Neely keeps you well informed throughout the process. An honest roofer is sometimes hard to find, especially when the whole city is looking for one. I really appreciated this company and highly recommend them to anyone needing roofing work.

By: Matthew Lamb

angie's list Review on May 3, 2016

I have used various contractors before for projects including a room addition to our home, a bathroom remodel, and A/C replacement. Great Built was by far the best experience I have ever had.Once we decided to replace our roof I searched Angie’s List and contacted 4 different companies for bids. One company never even called me back! Not only did Great Built contact me promptly, the owner himself, Neely Willeford, called me while he was on vacation - on a cruise! He called from out in the middle of the ocean which I know can be very expensive. I was very impressed.A few days later we had received 2 other bids and Mr. Willeford then came and gave us his bid. He was very thorough, explained all the various options, and really took the time to understand what we wanted. At no time did I ever feel pressured to use a specific brand of shingle, buy some useless extended warranty, or other service that would not benefit our situation. The other roofers did, which was annoying.His bid the most competitive of the 3 we received even though he had said that sometimes they aren’t the cheapest bid but they are rarely the most expensive bid when a potential customer requests an estimate. We didn’t have the money right away to start the project and I asked for a little time to get the funds together and to decide which roofing company we were going to select. Mr. Willeford said that would be fine and that he would follow up with us in two weeks.Two weeks later he called to touch base and see if he could answer any additional questions we might have. Again, I was impressed. Great Built was the only company to do this. We then decided to go with Great Built and selected a date to begin.Two days before the project was to begin we received a call letting us know the materials would be delivered and stacked on our roof so that the project could begin first thing the following morning. This is exactly what happened. The day before work began I was told that the on-site supervisor would be Benitez, who is bi-lingual. This is a nice bonus. Even though I was born and raised in San Antonio I know very little Spanish. From experience I know it can be frustrating to not be able to communicate with the people working on your home.The morning of the project the crew arrived promptly as scheduled and Benitez was on-site to answer any question I might have. They worked all day and completed the new roof before dark. Clean up was great and they took great care to protect our plants, new A/C unit, and other items around the yard.In a nut shell, every experience with a contractor should be like this one; Professional, thorough, timely, with attention to the details. Outstanding service at a Great price!

By: Kay Maas

angie's list Review on April 29, 2016

They arrived @ 7;30 AM on April 28 to do my complete roof & finished in one day. The foreman was on the job site the entire day making sure the crew was doing everything properly & to make sure they cleaned up after themselves. They placed tarps on the ground around my entire house to catch any falling debris. One of the workers went back & forth over my ENTIRE yard several times with a magnet looking for & picking up any loose nails. They even used a blower to clean out my gutters of any loose nails & debris. I used this company 4 years ago on another home I previously owned. The quality of work & the product they used is excellent!

By: Anna Echeverri

angie's list Review on April 23, 2016

Work done by one of Mr. Neely's crews. Job closely supervised by Mr Neely. Outstanding quality and attention to detail. Job was completed in a timely fashion with good quality. Mr Neely will definitely be included in my referral file.

By: Anita Soliz

angie's list Review on April 14, 2016

After purchasing the Angie's List coupon ($3695 for a new roof), Neely (the owner) contacted me immediately. For our first meeting, he was prepared with a satellite image of our roof and explained the different shingles, their warranty, and the different colors that were available. After choosing the shingle/color, he gave us a price quote based on the claim from our insurance. Neely never pressured us to make a decision. He was also kind enough to mention the details of the coupon if we should decide on cancelling it. Since there was no better offer (I checked before purchasing the coupon), we accepted the contract and he ordered the materials immediately. Our roof was done within two days. His crew arrived early on both days and were courteous. I truly appreciated their service in maintaining our clean driveway and yard. Upon completion, Neely came over to inspect the roof and wanted to make sure we were satisfied. That in itself will tell you that Neely takes pride in his work and stands by his word. He would only accept payment once the job was complete. I am truly happy for a job well done and would definitely hire Neely again!

By: Michael Puno

angie's list Review on April 7, 2016

By: Jack McCarty

angie's list Review on April 7, 2016

GreatBuilt Construction removed and replaced the roof of my single-story, single-family home in San Antonio, TX. GreatBuilt's owner, Mr. Neely Willeford, personally inspected the roof and provided a detailed project bid/estimate for the project. The GreatBuilt bid was the best of three companies using the same products and materials. The roofing project started and finished on the timeline provided with the bid. The removal process was conducted quickly and the cleanup was reasonably thorough including a magnetic sweep of the yard for nails. The installation process included a pitched roof and a flat-roofed section. Notably, the flat roof installation included use of a 70 pound roller to ensure a consistent seal and to prevent bubbles in the roofing material. The pitched roof included use of specialty shingles for the edges and the ridge. Aside from being very professional and forthcoming, Mr. Willeford's personal integrity and ethics are easily recognized and commendable. I highly recommend both his work and his understanding of how to treat people with respect and compassion. Overall, my wife and I both give enthusiastic endorsement of the GreatBuilt roofing experience.

By: Angela Martinez

angie's list Review on April 6, 2016

Mr. Neely was easy to deal with and quick to schedule my repairs. The crew came out and was able to replace my roof in one day. Mr. Neely was easy to work with and professional. He was also very knowledgeable.

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By: William Hewitson

angie's list Review on April 6, 2016

Everything went very well -- even with the threat of rain. Neely and his crew were very professional and completed the job on time as promised. Would recommend GreatBuilt Construction to anyone needing a new roof. ="2016-04-06">

By: Michael Mullen

angie's list Review on April 3, 2016

Based on Angie's List reviews, I called Great Built Construction for an estimate on replacing my roof and the owner Neely Willeford came out to my house to provide an estimate that same day. Neely was very professional and friendly and he took a great deal of time to explain the materials to be used , how the work was to be performed, and the cost estimate in great detail. On the day of the installation, his crew showed up on time and immediately started taking off the old roof. The crew was obviously experienced and worked well as a team, completing the job in one day. The crew hauled off all of the debris and before they left they swept the entire area around the house with a magnet to pick up any loose nails. Before leaving, Neely assured me that if there were any problems in the future concerning the new roof, to call him and that he would correct it immediately. The entire experience with Great Built Construction and Neely Willeford was a good one. The new roof looks terrific, and I was very pleased with the entire process. I would highly recommend Great Built Construction and Neely Willeford to anyone needing their roof replaced.

By: Roberta Mitchell

angie's list Review on February 25, 2016

The owner of Great Buit Roofing & Construction stands by his work and his word. I have had a haunting leak in my home & dreaded every time it would rain. Neely worked very hard to diagnose & repair the leak and put on a beautiful new roof. While I enjoy the Texas sunshine, now I also enjoy a rainy day knowing that I wil be dry and happy in my home.

By: Raymond A Gardner

angie's list Review on February 18, 2016

By: Ryan Van Zandt

angie's list Review on February 17, 2016

Neely was on time, very responsive and a great person to work with. This was my first time using Angie's list for something and I have to say, Neely has made it a wonderful first experience.

By: Lynn Thomson

angie's list Review on February 8, 2016

By: William Cummings

angie's list Review on January 15, 2016

This is the first time I have written a review for a provider I did NOT use, but I was very impressed with Neely's professionalism, help and responsiveness. I called him about a leaky spot on a section of flat roof I have at my home. He declined the job (because of access and other issues with the roof involved), but he proceeded to give me a wealth of information about how I or a handyman could do the job for a good price. He referred me to roofing supply companies and even gave me an individual to ask for at one of them. He was most generous in sharing his time with someone he knew would not be a customer on this project. I learned a whole lot in the few minutes I talked with him, and I appreciate his helpfulness. I will definitely use these guys if I have the need in the future. Well done!

By: Jamie Cormier

angie's list Review on January 15, 2016

By: David Knight

angie's list Review on January 9, 2016

The crew showed up on time and immediately started on taking off the old roof. They finished the entire job in one day. The on site foreman was able to answer any questions I had and took immediate action to fix small cosmetic issues that came up. Nealy, the owner of the company also came by during the roofing progress and at the end for the final walk around. We discovered an alignment problem with a Solatube light deflector we had on the roof. Nealy had his men disassemble the unit and re-install with new shingles around the area. This took care of the disbursement of light in our kitchen. There was also a small bit of damage on the ceiling around the hole for the Solatube in our kitchen. Nealy called a paint contractor he uses and we set-up an appt. with me to repair around the hole, do any tape and bedding required, and will paint the area. After completion all debris was hauled off and the entire area around the house was swept with a magnet to pick-up any loose nails. Great Built Construction, and their owner, Nealy, did an excellent job for us on our new roof. I will highly recommend him to friends and acquaintances in the future.

By: Nichole D Blanford

angie's list Review on January 7, 2016

We called a week before Christmas about getting an estimate for our roof. Neely the owner of Great Built Construction, was great with communication, quick and informative about what to expect. He got us our estimate in a timely manner. We chose his company, and as soon as we picked the color and returned the signed contract he wasted no time getting a date chosen to start the job. He estimated a 2 day job, but it only took one day to complete. The crew was quick, efficient and cleaned up after they left. No trace of the workers had been left behind. We are very satisfied with our roof and the company and would recommend them for another job.

By: Vanessa Carroll

angie's list Review on January 1, 2016

By: dion saenz

angie's list Review on December 14, 2015

Great service and answers any and all questions. Very professional. and ON TIME.

By: Maura Calabrese

angie's list Review on December 13, 2015

Full disclosure: I'm writing this review for my parents, based on comments they were providing to me while their house was being reroofed. My reroofing job required 71 squares, and the estimate from GreatBuilt was below 3 other contractors using the same materials. The initial presentation by the owner, Mr. Neely Willeford was very detailed, and he addressed and explained every phase of the job and provided samples of all the materials to be used. All of our questions were answered and the negotiations were not rushed in any way. He gave me plenty of time to consider his offer. Since the initial meeting did not include my wife, (it was only my daughter and myself), I had asked him to return to my house so that my wife would have the opportunity to ask some additional questions. Even though Neely had already addressed most of the same questions with me and my daughter, he was very patient and answered them again so that my wife would feel comfortable with the itemized proposal. (This was very much appreciated!) When we accepted the offer, Neely emphasized "communication" at all times between him and the customer (me), and was always in touch, providing me with any necessary updates. (On the initial consultation, he was running late for our appointment, and he called to let us know that he was stuck in traffic and would be arriving ~45 minutes late. This is in stark contrast to the 3 other contractors - all on Angie's List - that didn't return calls at all, much less to let us know he would be a tiny bit late!) On the day that the work was to begin, the work crews arrived like clockwork at sunup. Each person knew his role and responsibilities. They didn't get in each other's way and were very efficient. Other than the noise from their tools, there was no excess noise from them - no guys hollering at each other from opposite sides of the house, no loud Boom Boxes, etc., plus they were neat and clean with all of the trash. The crew was very respectful, open to questions, job oriented, and right on schedule. There was no time wasted, as lunch was the only break that they took. Their teamwork and expertise were outstanding! Upon completion of the job, the perimeter of the house was cleaned, swept with a magnet to find stray nails, and as a bonus, there was no damage to the landscaping. (We had prepared ourselves for a few landscaping mishaps due to sliding shingles, etc., but miraculously, there were none!) Throughout the entire process, Neely was available, and conducted personal inspections of the work as it progressed to ensure that everything was going smoothly. When the work was completed, a final personnel inspection was conducted by Neely. Even though the perimeter of the house had already been swept with the magnet, he insisted on doing it again. He insisted on not accepting paying until I was completely satisfied. (Again, a sharp contrast to other contractors who required 50% down before the work started.) Before leaving, he gave me the assurance that should any problems arise in the future concerning this job, to call him and that he would correct it immediately. That was extremely comforting to me. I HIGHLY recommend this contractor for consideration and hope you experience the security and pleasure of doing so! Daughter's comments: In addition to everything written above, I'd like to take a moment to express my personal thanks to Neely for making sure this job went smoothly. Since I live in upstate NY, I have to trust that my parents are in good hands with a contractor, and I instantly felt comfortable with Neely. I told him that "under no condition, do I want my father up on a ladder to do touch up work on gutters, etc.", and to my knowledge, he made good on his promise to me. Bravo, sir! And thank you for taking care of my parents. My only regret is that I live in NY, and my own roof isn't in need of fixing! :)

By: Manuel Gonzalez

angie's list Review on December 8, 2015

By: Michelle Bumpers

angie's list Review on December 2, 2015

Fabulous! Mr Neely Willeford should be an inspiration to other roofing companies. We had rain storms the end of October and the beginning of November so I knew that getting a roof replaced was not going to be quick as many people had damage and were filing insurance claims. I was not one of those people, thankfully. I had 3 quotes done and they were all pretty close in cost. Mr Willeford and another roofing company were here on the same day and at the same time. I advised Neely I had another company already scheduled and he stated that was fine and that it would not bother him at all. Of those 3 quotes, Neely was the only one to give us a quote right then and there, stated it would take a day, maybe a day and a half depending on the weather do reroof the house and attached building. He sat right here at our home, answered our questions, addressed our concerns, didn't try to upsell and physically handed us the quote. The other two companies offered to email or mail it and it would take them 2-3 days and they advised that they would not be able to get to me until mid January! Neely called 1 week later to follow up with us in regards to the quote we received from him. We accepted the quote, he went to the City that day to obtain the permit right away. He waited for me to get back from an errand to show me samples of the colors available for the shingles. As soon as I picked what I wanted he was on the phone to his supplier to get all the materials delivered. They were delivered as promised on Monday. Being Thanksgiving week, I was surprised it was so fast. Neely called us on Sunday and stated the roofing crew would be starting Monday morning. The crew was great! They were fast, courteous, cleaned up as they went, were quiet and they ran the magnet roller many times around the house and driveway. I was very impressed. Neely checked on the crew even though his foreman was here. There was a concern with the Drip edge and the rain gutters but he solved it right away! Mr Willeford even came back the next day to run a magnet again to pick up any stray nails and called the City Inspectors office to advise it was done.. The price he quoted is the price I paid! I cannot say enough wonderful things. I will be telling every one I know who needs a roof to contact Mr Willeford. You couldn't ask for a more concerned personable person.

By: Donna McPeek

angie's list Review on November 15, 2015

Neely Willeford inspected the roof himself to prepare the estimate. He went up onto the roof and did area calculations from onsite inspection. Mr. Willeford then prepared a detailed list of steps, products, and items he saw needed. His estimate was based on the actual sq. footage but prorated to match his Angie's Big Deal price/sq. ft. His crew arrived punctually and worked with few interruptions all day. They were polite, attentive, efficient and very skilled. They removed all the old roofing down to the felt. Mr. Willeford had inspected the roof and did not anticipate any rotting or other exceptional needs. He did notice that the original rectangular skylight had been badly installed during an earlier roofing (it was placed directly onto the roof without a casement), it was also cracked and brittle, and beginning to leak. We agreed to replace it with a new one with built in casement which also protected the interior from UV rays. They also painted all the pipes, turbines, and pipe covers to match the shingles! This construction was completed within 2.5 days. All steps were done. He checked in with me daily to ensure that everything was going smoothly and reminded me to contact him directly if I had any questions. At the end they cleaned up the area completely (including stray roofing nails). We did a walk-around together to be sure all details were satisfactory. It was a beautiful job! Thank you GreatBuilt Construction and Neely Willeford.

By: Gary Dickenson

angie's list Review on November 14, 2015

This company started on a Thursday and worked through to darkness and then came back the next morning and finished the work. They were very neat in their clean-up. The roof looks wonderful. Good quality work. I would recommend them to anyone who needs a new roof.

By: Darryl Vickers

angie's list Review on November 3, 2015

By: Jorge Cardenas

angie's list Review on October 17, 2015

We receive various quotes, but Mr. Williford was the most informative, without wasting too much of our time. He is straight forward about the process, but wants to make sure his customers are happy. He uses quality products and works with your schedule. He came out at the start of the installation and checked up during. When the job was complete he inspected everything to make sure it was done to our satisfaction. No money was requested up front and he worked with me before depositing our final payment. He understands the insurance process and will work with you through the process. Thanks Great Built for keeping this job a stress free and easy home improvement!

By: Stephen Ricci

angie's list Review on October 16, 2015

Received a quote for the work. The owner spent time explaining the work to be done in great detail. I was very happy with his up front approach and honest appraisal. Roofers arrived on site on time and began work promptly after assessing the job. The roof is steeply pitched and large which presented a challenge. They worked as quickly and safely as the roof pitch and the hot temperatures would allow. At the end of each of the four days it took to accomplish the work, they made sure the job site was tidy, and any trash, etc. cleared away. When the work was finished they cleaned the site and left it as they had found it which was gratifying. All-in-all I was very satisfied with the quality of the work and the post job cleanup. Also, the quoted cost given was honored even though there was a bit more roof damage than originally thought, which I think is a huge positive for this company. Any questions I had during the work were answered quickly and satisfactorily by the owner who made a visit to the job site each day. He was also very responsive to any questions I had when he was not on the site. He always returned my calls within just a few minutes. After all, my job wasn't the only one he had on his plate during that period. The workers were also very responsive to any perceived concerns I had during the job period. I think it is very important to be able to communicate quickly on a job this size, and communication on this job went well. Good Job!!!

By: Frances Boffo

angie's list Review on September 16, 2015

By: Jose Caussade

angie's list Review on September 12, 2015

We are so glad we went with Great Built Construction to do our roof work! We could not have asked for a better roofer! We had a new roof installed to fix a leak that seemed to be connected to when it rained. After the roof work was done, we still had leaks. Neeley, the owner, took personal responsibility, above and beyond, to deal with the leak and to make sure the leak was not due to the work done on the roof. He would actually call after a rain to see if there was additional leaking! He even spent his own considerable time and effort over a period of several weeks trying to find what the real problem was. To make a long story short, we found the problem and it was not connected to the roof. Nonetheless, the roof was in need of replacement. In short, we would recommend Great Built Construction for any roof work because their number one priority is to make sure the job is done right and the customer is satisfied with the work performed.

By: Scott Robinson

angie's list Review on September 11, 2015

I called approximately 8 local roofers for estimates. Mr. Neely was the only one that came with satellite imaging in advance as well as samples. He seemed completely prepared as compared to a few others. Additionally his estimate was a bit lower than his competitors. The only complaints I have were unforeseen circumstances. One of his crews quit during the first day, causing a delay of one day. Additionally the searing San Antonio heat of August and my HOA's limits on work hours complicated things. What was expected to take 3 days ended up taking 6. I don't believe this could've been helped. Mr. Neely was very easy to deal with and handled all the our needs. I would recommend his company for any roofing job.

By: Lisa Argo

angie's list Review on September 9, 2015

I can't say enough great things about Neely. We chose to use Neely again with our new home which is governed by an HOA. The HOA "highly encourages" homeowners to use the same shingle color. It greatly minimizes approval steps. Neely was very upfront that he is a certified Owens Corning installer, but not certified for the particular brand that manufactures the HOA approved color. Because he stands by the quality of his work, we had no issues with this. The materials were dropped of within a week and the new roof was on the next day.

By: Carrie Allen

angie's list Review on August 12, 2015

A+ work and price, A++for service and responsiveness. Neely is truly a rare find these days: someone who knows what he is doing and oversees it relentlessly until it is perfect. He stands behind his work, is extremely well-educated and experienced in his business and can work with you to get the job done. I am not a person who writes reviews lightly, I take the process very seriously and I am honestly so pleased that I found Neely on Angie's list - this was money well spent!

By: Ben Griffith

angie's list Review on August 8, 2015

I had a wonderful experience with Neely of Great Built Construction. Neely was extremely helpful and very friendly. After reviewing the roof, he recommended to not replace the roof quite yet because it had at least another 3 or 4 years. I really appreciate his honesty and knowledge. This day and age when it seems everyone is out to get your hard earned money, Neely is definitely a breath of fresh air.

By: Kathryn Chacon

angie's list Review on August 7, 2015

Mr. Neely Willeford was very helpful with the repair process and working with the insurance company. He assisted and ensured that the insurance company, GREATBUILT Construction and I were on the same page on the repair needs and made the process effortless. He guided the job effort and our roof turned out beautiful.The workers were awesome, kept timely schedules, worked hard, and were professional and friendly! They were organized and knew what they were doing. The temperature was very hot and they continued working together listening to their radio. After each day, they would gather and reorganize their equipment/supplies for the next day. When they were done with their project they cleaned up the entire yard. We are very pleased with the final results and have received many compliments on our roof. We will refer GREATBUILT Construction to anyone looking to replace their roof. Thank you for a job well done!

By: Gary Price

angie's list Review on July 20, 2015

I dealt exclusively with Great Built's owner, Neely Willeford, who was extremely polite and straight forward. His crew spent two full days (~12 hours each day) in almost 100 degree days replacing my roof and yet they always seemed to be working. Everything Mr. Willeford said was going to happen did happen. The crew did a great job of cleaning up afterwards to the point where its almost impossible to tell they were there. Well, except for my new roof which looks great. I'm the original owner of the home and so I knew some of the less than optimal ways the old roof was installed. In the little bit of inspecting I have done, the new roof looks so much better installed. Great Built even fixed a rotten patch in the roof they found near the chimney at no extra charge. Every other roofer I got estimates from always had a list of things that if they found it would cost extra so I was pleasantly surprised that this didn't happen with Great Built. I would highly recommend them for your roofing needs.

By: Richard Villanueva

angie's list Review on July 20, 2015

Working with Great Built was a great experience. I called and spoke with Neely about getting a quote for replacing our roof. He scheduled a time for us to meet and he was on time and provided us with all the information that we would need to make a good decision. Great Built was not the least expensive of the quotes we received nor was it the most expensive, but they were very informative. The other companies we called for a quote came out and gave us a quote without really explaining what they were providing. We were told from the time that we accepted the quote that it could take a couple weeks for them to begin the work. During these 2 weeks, Neely called on several occasions to update us on the status of the start time. He scheduled an appointment to drop of the materials, which they did and he gave us an estimated time that they would begin the work, but due to the weather, we had to wait a few more days. It was 2 weeks to the day when they did begin; the crew was on time and did what they were supposed to do. When I came home from work, there was a lot going on, but when they left it seemed as if nobody had been there. Thank you Neely for the awesome work that was performed and the professionalism of you and your team.

By: Wendy McCoy

angie's list Review on July 9, 2015

We purchased an older home and were told that the roof had about 5 years left. Within the first month heavy rains began and a leak occurred. We got estimates for repair, but decided to go ahead and change the roof. We got several estimates for a new roof and by far Neely had the best price and he discussed with us each step of the process and carried out the roof replacement exactly as described. We had continued heavy rains so had to wait until it stopped for the work to be done. Neely did a temporary patch to decrease the leak in the interim. As soon as there were two dry days expected, the crew arrived at 7:30 in the morning and got right to work. They worked hard all that day until late and the following day until dark and a couple of hours on the third morning to finish up. They took measures to protect our plants and shrubs and our pool. We expected a lot of debris to come off the roof, but the crew ensured that almost all the debris was contained in the dumpster. The crew checked the ground around the house to remove any stray debris regularly with a final sweep before they left. Our house is 3600 sq ft and the garage is almost 1000 sq ft. so this was no small job. Neely even accommodated a new roof penetration for a kitchen hood in the project that we were able to arrange on the second day. We were extremely happy with the work. We have had additional heavy rains with no problems. The roof looks great and we found Neely to be very trustworthy. He told us what would be done and that was exactly what happened. On the last day he did a final walk through inspection of the work. We asked him if we needed to purchase a roof maintenance plan. He jokingly told us he would be happy to take our money if we wanted to do that, but it was not necessary. He assured us that he will stand by his work and he would come and inspect the roof whenever we would like. We would recommend Neely to anyone who needs roof work. We also can't say enough about the hard work of his crew and their professionalism.

By: Laura Renken

angie's list Review on July 9, 2015

Neely was very professional and dedicated to keeping good communication lines open. I called him to get a completely new roof after ours was damaged by hail and recent storms (it was also really old). I called several roofers and most were pretty busy because of all the storms in the area, but Neely was able to come by within 2 days and gave us an estimate the next day. His estimate was one of the lowest, and I appreciated the communication and his desire that I understand the estimate and the work he was proposing. We scheduled the work and his crew was here bright and early on the day we had scheduled. They worked a full day and a few hours in the next day and completed the whole job beautifully. They removed and repainted or replaced all the roof jacks and pipe covers and installed all the new underlayment and shingles. I was doing yard work while they were working and they even offered to help carry mulch during their break, which I appreciated. They cleaned up the entire yard and area around the house each time they left, and right before they left for good they got out a leaf blower to finish cleaning up and left our patio cleaner than it was before they got here. A++ service with no complaints!

By: Mike Miller

angie's list Review on July 4, 2015

I contacted Great Built Construction after seeing the ratings on Angie's List. I go straight to the ratings for companies and skip the ?coupons? as I feel it gives me a better feel for the company. The fact that Neely had a coupon was a plus. Basically I had 2 roofs completed. I called for a quote; he was punctual with the quote, and most important FAIR. He was able to schedule me in, within a decent amount of time (even with everyone having storm damage). Would I hire him again, YES. The work: Great Built was at the property at the stated time; after the quote, I had asked for wind turbines and Neely accommodated my request. I purchased them and he installed them. No problem. The yard was clean of debris and I watched the workers "sweep" the yard for metals. His crew was friendly and hard working. The roofs look great. The lines are straight and the edges are nice and neat. He used flashing, added a metal drip edge and replaced the pipe covers. He also used a newer product, ProArmor Synthetic Roof underlayment, instead of felt. I appreciated ProArmor resists moisture unlike some felts. He provides a 10 year warranty on labor, and made a point to tell me to call in if anything happens to the roof.

By: Elenaor Hidalgo

angie's list Review on July 2, 2015

We had 3 roofing companies give us estimates to replace our roof. Great Built Const. was the only one that actually explained everything they were going to do and best of all wrote it all down on the estimate. The workers were very efficient and did a great job cleaning up when they were through. Mr Willeford is an honest man and very good communicator, which says a lot! Will definitely call him again.

By: Robert Marquis

angie's list Review on June 29, 2015

Their work was excellent and very quick. The owner did the final inspection and made sure all loose nails were picked up by sweeping the yard with a magnetic tool. My roof is now up to code as drippage was installed along with all new shingles. Ice and water sealant was also used in the valleys. Neely was the only one out of five quotes to include the Ice and water sealant. In addition, he provided a very generous military discount. I would definitely recommend his company for any roofing needs.

By: Barbara Collins

angie's list Review on June 26, 2015

I called to set up an appointment with Neely and he was able to come out within days of our first phone call. He explained exactly what needed to be done and gave us an immediate estimate on our roof and siding after the recent hail storm. We went over what the measurements were on the siding from him and our adjuster and he said that the measurements did not make since to him. He took me and my husband outside to show us how he measured and the adjuster under estimated the measurements. He contacted our adjuster and the insurance sent us addition funds for the mis-measuring of the siding. They replaced our siding in one day and looks GREAT! We had the roofers come and they were amazing, they did an excellent job, very professional. My husband had to replace our entire chimney and after he took down the old material (wood) the roofs replaced the flashing for us and placed tar around it so my husband was able to finish the chimney so it would not leak. They did that extra step for us without extra money, and never badded an eye to help us. Neely was always there to take our calls and answer all of our questions and concerned. If we did leave a message, he returned our call within an hour. Neely is very professional, but personal. He really cared about our home as if was a family members home. Thank you Neely for being there for us!

By: KimChu Perrington

angie's list Review on June 25, 2015

My initial experience with Mr. Willeford was EXCELLENT. I called and left a message inquiring an estimate. Mr. Willeford returned by call within an hour to set up an appointment for him to come to the house. On the day of the appointment he called me to ask if we could reschedule due to the icy conditions. The most important thing with this contact was that it was early enough that I was able to cancel my plans to leave work early. Then on the rescheduled day Mr. Willeford arrived on time and with samples. He was very patient with my wife and me as we proceeded to ask multiple questions. He did an excellent job making sure that he explained the differences with the material and what work would be done. I explained to him that I would be waiting to hear from the insurance company as I was hoping that they would replace the roof due to the wind damage. He then asked if he could check in weekly to see how it was coming along. After 4 weeks and an insurance rejection I informed him that we were ready for the roof to be done and that I would be paying for it. We then scheduled for the roof to be done the following week. The following week Mr. Willeford called me to inform me when the materials would arrive and what he needed me to do on that day as well as the day of the work. Basically, it was just have the driveway clear. On the day the work was to be started his crew arrived first thing. They quickly went to the roof and began working. I was skeptical that the roof would be done in one day but it was completed by 6pm. After the crew had left I climbed on the roof to look at the work. The roof looked good. However, the gutters were full of asphalt from the shingles. I immediately, called Mr. Willeford (leaving a message) and informed him of the issue. He called me back within a couple of hours and apologized and informed that it should have been done. He then said he would have them come back out to clean out the gutters. Now this is where things started to break down. It was almost 3 weeks before they came out. Several calls were made to inquire when this would be done and apparently due to scheduling it was difficult to get someone back out. Next, 2 weeks later a big rainstorm comes through and I notice water coming into the master bathroom. I then go into the attic to find that I had some wood rot immediately above the master bathroom. This wood rot was about 8 inches by 8 inches and could be easily seen. This was something that, according to the contract, they were supposed to replace. The contract clearly stated they would replace any wood rot they found as long as it was not excessive (large area). Had it not been for the rain I would have never noticed this and may have assumed years later that it was a fresh leak and PAID to have it fixed. I called Mr. Willeford (again leaving a message) to inform him of my findings and even sent him a picture. As it was a Friday night I didn't expect to hear anything until Monday, which is when he called. He apologized and said he would have someone come look at it. Now fast forward 3 weeks and still this issue isn't resolved. Of course one of those weeks I was out of town but my wife was at home and could have shown them were it was. So during week 4 I call him, again leaving a message. He calls me back, again, apologizing and says let me get with my crew and find out when they can get there. A couple of days go by and no word. Then I finally get a call saying they would be out on Wednesday or Thursday. Ok fine Wednesday or Thursday. Wednesday no one calls or shows up. Thursday I get a call saying it will be Friday now. Ok, Friday comes and NO ONE SHOWS UP. Saturday morning I am on the phone and leaving an irate message to Mr. Willeford. Saturday afternoon someone is on the roof banging. I go outside and a person is there to fix the issue. I then look at my phone and I have a text from Mr. Willeford saying he would look into it. They didn't even bother to knock on the door to tell me he was there. I would have at least expected the worker to let me know he was there. 30 min later the banging stops and he is gone. So I think to myself, wow that was fast he is done. So I go to the attic and now I have a big hole in the attic. Apparently, he had to go to the store to buy the wood he needed to replace it. Again, a conversation would have been nice. An hour goes by and the worker is back. An hour later and the work is done and again no conversation as to having completed the work. The only positive note here is that at least the wood he replaced had the same radiant barrier on it that the rest of my roof did. I actually was NOT expecting that to be the case. The next day I receive a phone call from Mr. Willeford who was very apologetic and explained that he was not available due to a family camping trip. He thought it was taken care of and was not aware of any issues until he received my message. In the end the work was finally completed (albeit almost 3 months). My experience up to the day of the work was Excellent. I only wish that after the workers left on that day that everything had been completed (gutters cleaned out of asphalt and wood rot replaced) as was explained during our initial appointment. Initially my review with this contractor was going to be an F but I changed my review to an overall fair to good as a result of the POST Work experience. It is the post experience that has me question what my experience will be like should I need any additional work (warranty or otherwise) done. The only reason I would say Good would be as a result of my final interactions with Mr. Willeford that has me truly believe that he is someone who does care about his clients and his company. He as assured me that if I have any future issues that they would be resolved much better. It is this final experience that has me more willing to use or recommend him again.

By: Jennifer Sfikas

angie's list Review on June 24, 2015

It all went well. I had 3 estimates and I know I chose correctly when I chose Great Built. When I called Neely he was the most professional of all the three I spoke with. He came prepared and on time for the estimate. I could tell by speaking with him that this was a man with integrity. He cares deeply about his company and reputation. He explained what was to be done to the roof and encouraged me to ask questions. When the crew came, they worked quickly and made sure to clean up. The whole process was done in a day and a half. Very pleased.

By: Craig Shannon

angie's list Review on June 23, 2015

I originally contacted another roofer to inspect my roof. He along with the adjuster determined I had considerable hail damage. After the adjuster gave me his estimates of depreciation, what was left was to negotiate the cost of the repair with the roofer. This roofer proposed a cost that I thought was too high. He saw the estimate the adjuster was giving me and went above that amount by an additional $200.00. I asked for a discount. He gave none. I asked about financing. He said he could not provide it. Then he asked for half the money upfront. It was then, that I decided to shop around for roofing service from someone else. I checked Angie's list and found Great Built Construction and saw the beautiful reviews given to this company. Also, Great Built Construction were advertising a special promotion. The promotion was "$3,695.00 for a new roof with shingles and 25 year warranty" for a 2000 sq. ft. roof. It was then that I called them and spoke with Mr. Neely Willeford. He immediately asked me for the dimensions of my roof which were written in the adjuster's estimate. My home's roof dimensions were some 3,000 sq. ft. He calculated for the additional square footage and quoted me a price right then on the phone. We set up an appointment. Mr. Willeford arrived at my home the 25th of May. I remember one of the first things he said was "I don't want to know how much the insurance company is giving you". Then he went outside, climbed on the roof and did his own measurements. When he said that, I knew immediately that I had found the right man for the job. After he did his measurements, he came back in. We sat down and he wrote out and presented me his proposal. He said he could start the job the following week due to other jobs at the time. I told him I would be out of town for a few days and would schedule the work when I got back. After he left, I went to Angie's List and paid the promotional price. I went on my trip, returned, and scheduled the roof replacement work with Mr. Willeford. His crew came on the scheduled day and completed the work in one day. Mr. Willeford came out the following day, inspected the work, and I paid him the rest of the cost of the repair. The service and work Great Built Construction provided was fantastic. I am very happy with the outcome. I love the way this man, Mr. Willeford, carried himself. He's a real professional. He has a lot of dignity, respect and is very courteous. I believe his standards are above the standards of his industry. He saved me at least a $1,000.00. He could have easily charged me above the average rate considering the workload he had. He is a credit to Great Built Construction, the roofing industry, and the community. I endorse him fully, recommend him and his company highly, and would use his services again. Thank you for your service and may you not have a basket big enough to receive your blessings.

By: Suzanne Pamplin

angie's list Review on June 19, 2015

It went really well. We had another roofing company come for an estimate and they tried to gloss over not being bonded, insured, or locally licensed. They also tried to force us into signing an unpriced contract that would force us to pay $500 if we changed our mind. I then went to Angie's list and found Mr. Willeford. I was not disappointed. He gave me a price that was great. He threw in the ridge vents on the shed (since I told him it got really hot out there), better shingles, and edging all for under what the other company quoted since they said they would do it for whatever the insurance would pay. My husband was worried about the mess and said he didn't know how they were going to get it cleaned up, but they had it looking great by the end of the day. He also removed two of our vents, patching the holes as we wanted the west face ready for solar panels. When messages were left, Mr. Willeford would contact us back quickly, sometimes in minutes. I would hire him again it it was needed.

By: RHONDA & Glenn KRAEMER

angie's list Review on June 3, 2015

I got a price quote from them and they were on time and very good.

By: Mary Quintero

angie's list Review on May 28, 2015

Contacted Great Built after doing a search through Angie's List. Called two contractor's from the list who had the best reviews along with another Contractor who was doing work for my neighbor. Great Built responded to me within 3 hours of calling them and came and gave me an estimate later that day. Great Built was not the lowest estimate, but it also wasn't the highest. Workers were efficient and work done was excellent. They replaced rotten wood that could easily have just been covered over. They started on time, finished on time, and cleaned up after the job.

By: Mikael Jacobson

angie's list Review on May 21, 2015

By: Scott A Brown

angie's list Review on May 21, 2015

I called Neely at Great Built Construction regarding a quote for replacing the roof on my rental house. He was very responsive and got back to me with a quote faster than any of the other companies I was trying to get quotes from. I had read several of the reviews by others on Angie's List and was very impressed by what others had to say. After my first conversation with Neely I could tell that those good reviews meant a lot to him and he took them very seriously. He asked me if I had read his reviews and I told him that was why I had called him. I told him my situation (I was in the middle of trying to close on the house but everything got put on hold until the roof was taken care of after a hail storm occurred), and he said he would work with me to try to get the roof taken care of as soon as possible so that I can get on with selling the house. I decided to go with him and he got busy with getting the materials on site, just waiting for a clear day to start work. He kept in frequent contact with me and once he told me on Monday evening that they were planning to work on the roof on Tuesday, they were out there early Tuesday morning and worked all day until the roof was all replaced. He called me to let me know that the roof was completed and that he would have workers on site the next day to do a final clean up and take care of all the little details. This included re-attaching two rain diverters and a sattelite dish. I stopped by the house on Wednesday morning and I was impressed by the fact that I could not tell that anyone had even been there the day before. The outside was cleaned up and looked like it normally did. Except of course for the shiney new roof on the house. I would highly recommend Great Built Construction and the owner Neely. Now my closing is on schedule for tomorrow. Thanks.

By: Ricardo Villafana

angie's list Review on May 7, 2015

Owner came to house and gave me detailed report on the problem with current roof and replacement or repair options. I chose the replacement and his crew came and did a quick and professional job. Cleanup was complete and quick as well. He called me several times after the installation to make sure I was satisfied with the job, and to make sure no leaks had occurred after all our recent heavy rainfalls. He runs a quality company with special care to customer service. A++ all the way.

By: Amy Teten

angie's list Review on April 10, 2015

Mr. Willeford (owner) was punctual, honest, provided a fair price, performed quality work, and kept me informed throughout the entire process. I would recommend Mr. Willeford's services to anyone looking to replace a roof or add a complete gutter system to one's home. A+ work all around!

By: Jerald Bailey

angie's list Review on April 9, 2015

I asked Neely to come by, inspect my roof and give me an estimate to replace the shingles. Mr. Neely was very professional. He had surveyed to roof via Google Earth prior to arriving and he was prepared to Provide me with pricing. Upon arrival, and after examining my roof, he advised me that my roof had 5-10 years of life remaining. How refreshing, rather than attempt to sell me a roof that is not necessary at this time, he honestly advised me to consider waiting. He did proceed to give me an estimate for replacement that was 60% lower than an estimate I had obtained a couple of years ago. You can bet that when we do get to the time to replace our roof, we will call on Mr. Neely of Great Built Construction. I would recommend him without hesitation.Angie, please nominate this company for recognition.

By: Maruquel Rivera

angie's list Review on March 30, 2015

I searched through Angie's list for a reputable roofer, and after reading many, many reviews; I decided to go with Mr. Neely and Great Built construction. The price being offered was a special, and it was fantastic! Mr. Neely returned my call and scheduled an appointment to take a look. His communication is excellent; his workers arrived on time and completed the job in one day. He kept in contact with me during the waiting period, due to the constant rains we were getting. He provided wonderful Customer service, and his workers were polite, efficient and cleaned up as soon as they were done. I honestly have no issues; they did a fantastic job and with the 25 year warranty I can't ask for more. Mr. Neely went over and beyond what was required, he made this process very easy and stress free!

By: Erica Baker

angie's list Review on March 25, 2015

After reading the good reviews here I called Neely to discuss replacing my roof shingles. He promptly answered my request, and I found him to be friendly, knowledgeable, and a good communicator. He is a man that appeared to be very proud of his work, ethical and honest. Now, let me tell you that my wife's family was in the roofing business and I did some roofing myself. I felt very comfortable hiring him, signed a contract, and the work was started a few days later. He communicated well throughout the entire process. His workers did a great job and cleaned up thoroughly afterwards. I feel that Neely did over and above what I expected and I couldn't be more pleased with the new roof and how smoothly the process went.If you want your roof done right, at a good value, call Greatbuilt Construction.

By: Mary Woolsey

angie's list Review on March 18, 2015

When I started looking for someone to replace my roof, I new NOTHING about roofing! Neely did a wonderful job explaining every detail of how he installs a roof and why certain materials are better (or not better) than others. For example, he explained the starter edge, the reasoning behind the drip edge DL, how he fashions and seals the pipes, how he lays the felt and valley metal, what a roof vent is, etc. He explained how roofs are measured (in squares) and gave us the Angie's list "Big Deal" discounted price for all of our roof squares, even though our roof had more squares than the deal covered. I did call other Angie's List roof vendors for bids and no one came close to Neely's price - though the other roofers were surprised that I was so knowledgeable about roofs and roof installation! :) Thanks to my conversation with Neely, I knew what questions to ask the other roofers about installation procedure and also to ensure comparable quality of the materials with Neely's bid. After speaking with other roofers, I knew Neely really knows what he is talking about and I had complete confidence in his expertise from beginning to end. He has high standards for the quality of each roof he installs and personally comes out to inspect each roof after completion. He also does a final cleanup sweep for nails - very thorough! He gave us a 10 year labor warranty, which shows me that he is as confident in his workmanship as I am. It's rained since we had our new roof installed and there are definitely no issues with quality. I remember reading during my roofing searches that a roof is "only as good as the company that installs it". I'd highly recommend Great Built Construction to anyone looking for high quality roof installation - at a price that can't be beat!

By: Tamara Hummel

angie's list Review on March 6, 2015

Neely is great. He is a good communicator, shows up on time and gives you all the info you need to make sound decisions. Easy to do business with and love the fact that he does what he says he is going to do...May seem like a small thing but in the contractor world this means a ton to me.

By: Mario Orellana

angie's list Review on February 10, 2015

I was throroughly pleased and impressed with the service provided by Great Built Construction! It is rare these days to find an honest company that genuinely wants to help others. If I ever need this type of work again at my home, I will only call Great Built! Thank you, Mr. Willeford and crew!

By: Patrick G Camunes

angie's list Review on January 2, 2015

As stated in his reviews, Mr. Willeford was very prompt in coming to give me an estimate. He examined my slanted and flat roof and gave me a very detailed and written estimate of work that needed to be done, which turned out to be at a very reasonable price. Work was scheduled to begin in about 4 to 5 days but materials came in early and Mr. Willeford called to see if his crew could come earlier than planned. They came the following morning and began immediately to remove the old roofing and to my surprise were finished by that evening! New vents were installed along with wood needing replacement and other extras that were needed. His crew was also very polite and informative when I asked questions. I am a disabled veteran and was surprised that Mr. Willeford is a disabled veteran himself so it made me feel even better by hiring him to do our work. He came the following day to inspect the finished work and to ask if we had any questions or other needs. I was very satisfied and wouldn't hesitate to use his company again or to refer him to others, which I already have.

By: Louis Diaz

angie's list Review on December 31, 2014

The owner, Neely Willford came by and gave me estimate. Was best estimate of three and we accepted. Brought samples for us to choose from and gave me a start date. The day before the start date, the materials were delivered. The roof was completed within three days. Straight forward approach, roof looks great...would definitely use again.

By: chris harty

angie's list Review on December 31, 2014

He came out and gave us an estimate, that beat the competitors, and he gave a thorough explanation of what needed to be done. When the workers started fixing the leak, they found that we actually didn't need as much work as was initially estimated. Instead of doing unnecessary work, our bill came in for only the work done to complete the job...seems straightforward, but they could easily have done more work than was needed and charged us the full bit. We were grateful for the honesty. We have had several rain storms since the work has been done, and everything has remained dry and leak free.

By: Billy W Allen

angie's list Review on December 30, 2014

Process was smooth with no additional pressure of upgrading or additional work. Neely was very easy to work with.

By: Leticia Gutierrez

angie's list Review on December 19, 2014

Neely came out and looked over the roof, gave me an estimate, timeline, and answered all my questions. Once we decided to sign a contract he stayed in contact with us every step of the way. He let us know when the materials would be delivered, when his guys would be there to do the work, and we it would be completed. He personally came out afterwards and ensured all the nails were out of the driveway. One of main reasons I hired him was that he did not upsale, he told me exactly what I needed and gave me options. He did an excellant job and would definitely hire him again. I had mulitple estimates done and his was at least $2,000 less than any other.

By: Gilbert Molleda Jr

angie's list Review on December 1, 2014

Mr. Neely was very easy to talk to. He gave us the best deal. He and his crew did an excellent job. The crew was courteous and polite and higly skilled. They took a little less then 2 days to complete the job. I will hire them again when I need more work on my home. My. Neely used high quality roofing material. The roofing workers were monitored by Mr. Neely to make sure they did a quality job.

By: victoria aguirre

angie's list Review on November 21, 2014

we picked out our shingles and after speaking with neely, we decided to upgrade from the 25 year shingles to the lifetime shingles. the shingles were dropped off on tuesday, and installed and completed on wednesday. we originally purchased the $3395.00 new roof 25 year shingles deal, then decided to upgrade to the lifetime shingles for a total of $4394.50.

By: John Bellomy

angie's list Review on October 30, 2014

By: Juan Meraz

angie's list Review on October 29, 2014

Went very well. Everything was explained at first meeting and then afterwards. Open line of communication. Greatly appreciated this. Work was done as scheduled and to satisfaction. There was no problem during process and potential problems were discussed before the fact. None aroused. Will use again and highly recommend.

By: Chris Reynolds

angie's list Review on October 29, 2014

Neely promptly returned our initial phone call, and scheduled an appointment to meet with us. He arrived on time, and during the meeting, he listened to our concerns and needs. He drew up the contract that was very specific about services to be provided, we and we scheduled a start date. The job began as promised, and was completed to our satisfaction. He kept in constant contact with us during the process, and he even called us a couple of days later to make sure everything was still ok. He provided excellent customer service, and the professional way he handled everything, from start to finish, made the whole process "stress-free" for us.

By: Kay Maas

angie's list Review on October 28, 2014

By: Raymond Nungaray

angie's list Review on October 26, 2014

Neeley was great! He came over, after dinner time, to sit down with us and go over all of the options. He is very honest, detailed and thorough. He explained all the additional "little things" that his company does that make a difference and improve the quality of the roof. He does not charge extra for these things, so they are added bonuses. He was extremely responsible throughout the process and always reminded us to contact him with any questions, as our satisfaction was his utmost priority. His crew was punctual and did everything exactly when he said they would and Neeley, himself, visited us throughout the project. He said that the job might take two days, depending on external factors like weather, etc. The job took one full day and just a couple of hours on the second day. They completed the job by 9am on the 2nd say and I was impressed! There was a bit of a mess while work was being performed, as is to be expected, but just like magic, they cleaned it all up, as if they were never there and we had a new roof! Neeley kept on top of the City inspection, checking in to make sure the inspection was completed and everything was found to be in order. It was such an easy process and I would definitely recommend him to others.

By: Beth Standifird

angie's list Review on October 23, 2014

Working with Mr. Willeford to replace my 20-year old roof was a positive experience from start to finish. He responded promptly to my request for an estimate and arrived on time. He took the time to go over the work involved in detail and to answer all my questions. He was even willing to take care of the issues I had with removing an old satellite dish and remounting the working one. Once we set the date for the work, his crew got the whole job done in a single day, while I was at work, and I came home to a beautiful new roof and a clean yard. The remounted satellite dish even worked perfectly, so I saved time and money by not having to schedule an installer to come redo it. I had a few minor touch ups that needed to be done, such as cleaning the shingle gravel out of the gutters, and Mr. Willeford sent his crew back within two days of my request to get it done. I can't say enough about how pleased I am with my experience using Great Built.

By: Grady Whitlock

angie's list Review on October 15, 2014

We had the pleasure of dealing with Great Built Construction when our roof needed replacing. We called him to give us an estimate for replacing our roof, we left message on his voice mail and he returned our call within minutes. We set up a day and time and he was very punctual. He never once asked how much the insurance company gave us for the repair of the roof. He was very thorough in his explanation of how the whole process was going to work. He assured us that once the quote was given it would not change, which was the case. He did not ask for any money down. We pay once the job is completed. He asked us if we had any questions and explained thoroughly. He gave us options if we wanted the same roof or if we wanted upgrades. He never pressured us to go with the upgrades, it was simply our choice. He made you feel at ease and was nonthreatening. His entire staff were so kind, punctual, honest and quite professional. The workers cleaned up after themselves just as explained and did not leave any trash behind. The entire job only took 2 days and we could not be more happier with a "job well done" . His goal is to satisfy and will work with you to make you happy. He is a Christian man with morals, values, and honesty. He assured us that any plants or yard structures would be taken care of, which he did. We have a pond and he took great care in covering it to protect our fish and plant life. He is animal friendly and instructed his workers to make sure gate was closed at all times. He enjoyed our dachshund and our dachshund enjoyed him. Once the job was done he came out to discuss if we had any issues with his workers or the job done. His goal was for us to be very satisfied. He is very understanding and knows how the insurance and mortgage companies work. Our mortgage company created a huge mess with the funds that were needed to pay off Mr. Willeford. He understood and did not pressure us to pay out of pocket to settle his debt. He said he knows how the insurance/mortgage companies work, he would wait for us to secure the funds. Since then, he has not bothered us about when he is getting paid. We call him and keep him informed about the status of the funds. He is such a wonderful man and we enjoyed his company and would highly recommend him to others.

By: sarah christman

angie's list Review on September 30, 2014

After we initially contacted Neely Willeford, he came over and inspected our roof and gave us a quote. This was because we had a very subpar roofer redo the roof two years ago and it was leaking, caving in, and a totally disaster. Unfortunately that roofer is under investigation for a number of felonies, so we would not have him come fix it. It would be impossible to brag on Neely Willeford and his company enough. Neely was here on time to provide us a quote, and was on top of setting a date for us to start our roofing. He watched the weather to make sure everything was perfect for taking off our roof and re-installing so we wouldn't not have rain get into our home. His crew was polite, clean, spoke good English, and worked diligently from morning to night to make sure they did an excellent job. We ran into a few glitches once they started tearing the old roof off and Neely and his foreman were both over here immediately making sure we were happy and that they could work out just the right solution. When the job was finished we had a friend, who has worked in roofing in the past, inspect the job and he was impressed with the work. Neely came over when the job was finished to make sure we were happy and has called twice since then (after a rain) just to check on us. We will use him again for his construction services. It is without reservation that my husband and I recommend him to anyone looking for great customer service and a contractor who explains everything in detail and lays out the plan and costs in detail, too. There are no hidden charges. After being totally taken to the cleaners by another roofer two years ago (KS Roofing) it was such a pleasure to work with an organization that does that they say they will do. Great job and great quality!!!!! it was a five star job!!!

By: Rickey Bennett

angie's list Review on September 28, 2014

Perfect! I contacted several roofing experts and had to leave messages. Neely, owner of Great Built, was the first to respond in about 15 minutes. I explained the job and he immediately made me feel confident that I had the right company for the job. He also assured me that if there were any problems he would take care of them. He walked me through the process and explained exactly what had to be done and how they would do it. His price was also the best of all the others. His crew was on time and very professional. They did an outstanding job and made sure everything matched with my house. Neely personally came by and made sure I was fully satisfied with the work being performed. I couldn't be happier with the results or with the professionalism of Great Built. If anyone has a roofing problem, I highly recommend you contact Great Built. They will be my first call for any future roofing jobs!!! Thanks Neely, it was a pleasure working with you and your team.

By: Tom Brandt

angie's list Review on September 20, 2014

Great, I will use again.

By: EDITH GONZALEZ

angie's list Review on September 18, 2014

We are selling our house and needed some work done in the roof, we call Neely, he was very professional, and courteous,he gave me the appoinment and was right on time and when they arrived, the work was done impeccable, he even check other things on the roof, and offer to be contacted if we needed anything else, we are very happy about calling him and we are recommended him to all the neighbors, we will definitely call him if we need it , 5 stars service.

By: Will Lane

angie's list Review on September 17, 2014

Neely Willeford (owner) was great! He was on site and took the time to explain everything he found as well as show me the issues. Both he and the worker he had doing the maintenance inspection/repairs were both extremely professional and honest. I even received a follow up call after the first rain, to make sure everything was holding up ok. I will definitely be using Great Built Construction again in the future and give them my highest recommendation!

By: clinton cypert

angie's list Review on September 14, 2014

Couldn't be happer with great built construction and owner Mr Neely. I had 2150 square foot of roof replaced, ridge vents installed and some rotten wood replaced. Price was very fair and Mr Neely is great to work with very down to earth and honest. Plan on getting windows replaced next year and Great Built will be the first call i make.

By: Samuel Rodriguez

angie's list Review on September 8, 2014

Neely and Great Built Construction were awesome. They were on time and were truly professional. Everything about my experience with Neely and Great built Construction was A+. Its hard to find contractors these days that are not just trying to sale you on services that you dont need. Neely and Great Built Construction are definitely trustworthy people in my book. I will defintely recommend them to friends. Thanks again Neely for Everything....you are definitely a master of your craft.

By: Carlene Oakes

angie's list Review on August 26, 2014

This was an outstanding experience. Neely, the owner, responded within an hour to my request through Angie's List. He arrived on time and he gave me a thorough explanation on what the inspection package included. I knew that a few shingles were missing and if there was damage under them I would have an additional expense. He didn't see further damage and we agreed on a time for the roofer to come and make the repairs. After the repair was completed, Neely called and said I didn't owe him anything else. My wife and I have several rental properties. Not only will I wholeheartedly endorse this company, I plan to contact him first for future roofing or remodeling needs.

By: stacia sweeney

angie's list Review on July 2, 2014

Mr. Willeford was eager to earn our business and came through for us, going above and beyond. Communication was excellent and he and his crew were very polite. We knew someone for whom he had worked previously and received a good review. We would also recommend him.

By: Terry Timerman

angie's list Review on May 7, 2014

Neeley was the only company that called me back (and within ten minutes!) when I had called several roofers for emergency help with protecting my leaking roof. Yet, he told me that he was incorrectly listed with emergency services! He called me anyway because he wanted to help me. Heavy storms were expected the next day. He explained my options very clearly and then gave me a recommendation. His job knowledge about my particular style old house construction and what the previous roofer had done was very impressive. He knew exactly what had caused the leaking to occur. He would only charge me a service fee of $50 for two men to inspect the problem first thing in the morning if that was what I wanted to do. Then, they would give me an estimate and fix it on the spot if they could. I am very pleased with my first interaction with this dedicated and selfless professional.

By: Melissa Daily

angie's list Review on February 2, 2014

Great Built Construction was a very positive experience! Out of all my bids to replace my roof and gutters, Mr. Neely, the owner, was the only one who called back to follow up with me on my needs. Being a small business myself, I greatly appreciate and respect this quality in customer service. Great Built has a great response from Angies List which also gave me the confidence to utilize his services. Great Built Construction is very professional and took great care of all my requests. The price was very fair compared to the other bids and he completed the whole job within two days. I highly recommend Great Built for any of your home construction needs.

By: Diane Homeyer

angie's list Review on December 5, 2013

I am going to keep this short, sweet, and to the point. Neely did a fantastic job and provided high end professionalism and customer satisfaction. He is attentive to the quality of work that his done within his company which is driven by his personal integrity to deliver a 100% satisfied and completed project. You will be very pleased with the craftsmanship and ethic of Neely and Great Built Construction.

By: Robni Stewart

angie's list Review on September 3, 2013

Got the information on Great Built Construction in the paper. Called him, he came out, talked and went from there. Was very nice, explained either to put a patch or new roof. Very pleased!

By: Clyde Donahoe

angie's list Review on July 29, 2013

My almost 20-year old roof leaked during a heavy rainstorm. Mr. Willeford and I discussed the pros and cons of mending the roof or just replacing it. Given the age of the old roof, and to avoid continuing problems I decided to do the replacement. A week after our discussion, he and his crew came and performed all the work. It was a rainy time of the year, but he was nevertheless able to complete the work in a timely way. If I recall, his crew worked one day, then returned for part of a second day to complete the work and do the clean-up. The crew did a good job of cleaning up debris, and I have only found two nails during the past two months (which is more than acceptable!). The only problem that occurred was that my air conditioning stopped working while they were working on the roof. I called my A/C repairman who diagnosed the problem as an exhaust pipe from the AC unit to the roof which had been disturbed. With no reluctance, Mr. Willeford reimbursed me for the cost of the repair, which I believe was the professional thing to do. These things can happen, and his response to the problem is what mattered to me.

By: Jacob Frohnapple

angie's list Review on June 6, 2013

We didn't end up going with him because we got another company that beat his price by $185. Hopefully we don't regret it! I really wanted to go with Neely but the other company had just as good of reviews here on Angie's list and had the same rating with the BBB. The main reason we didn't go with Great Built was because the other company offered to meet all the terms of the contract but added in ridge vents. Neely told me that we didn't have enough of a ridge to do ridge vents. I ended up consulting a few other companies, who agreed that our house had less feet of ridge than would be ideal... but that given the options, ridge vents would be doable as well as the best option. The company we went with also added in seamless gutters on the front of the house. When you factor in the savings, the ridge vents, and the gutters, our choice was pretty easy. That being said, Great Built is a really good company to at least get a bid from. I took four bids on the house from companies with BBB scores of at least A- and good reviews on Angie's List. Great Built was pretty close on the bid- the other two companies were MUCH higher. Neely also comes highly recommended from my State Farm Insurance agent, so although we didn't go with Great Built, I would suggest giving them a shot.

By: Melvin & Gail Uecker

angie's list Review on April 2, 2013

Did a great job! Workers were very polite, professional, answered all questions and got the job done in less time than estimated. The owner was on site and everything quoted was completed.

By: Julio Ramirez

angie's list Review on April 2, 2013

Very good.

By: Kay Maas

angie's list Review on March 28, 2012

Neely was replacing the roof next door and he saw me outside. Asked if he could give me a bid even though I already had a competitor's sign in my front yard. His bid was lower and it was the little things he did. Was on the job site the entire time, just like he said he would be.

Highest Quality Roofer & Roofing Company in San Antonio, TX

Re-Roofing Project In San Antonio

Welcome to Great Built Roofing and Construction. A local roofing company in San Antonio, TX proud to provide Residential and Commercial Roofing Services with a dedicated approach to quality & craftsmanship. We have decades of experience servicing a variety of roofing projects. Don’t hesitate to give us a call at (210) 663-0464.

The Most Trusted Name in Roofing

If you need an experienced and Local Roofer in San Antonio, we are a bonded, insured and licensed Contractor (H-920148). We are a family-owned and operated company, and have been honored to serve our Texas neighbors since 2001. We guarantee 100% customer satisfaction on all our projects to ensure your home is a safe and beautiful haven for you and your loved ones.

Recent Projects

Mills Park Ln

Katie Marie Court

Leigh Woods

Winding Waters

Why Choose Us?

We are dedicated to delivering efficient solutions to your roofing repair, replacement, and installation needs. When you hire us, you can be confident that your roofing system will be handled by experienced professionals.

ExcellentWe are known for the quality of our work.

Client-FocusedYour satisfaction is important to us.

PromptOur sales representatives will show up on time.

HonestWe are people marked with integrity.

DependableYou can count on us to remain true to our word.

SkilledWe can take on many kinds of roofing projects.

VersatileWe offer various services to a wide range of clients.

ProfessionalWe demonstrate strong work ethic.

Compliant We meet HOA and other regulatory requirements.

Competitive Roof Repair Estimates

Our organizational infrastructure, manufacturing distribution of roofing materials and highly organized logistical internal processes allow us to provide the best and most competitive Roofing Repair Estimates in San Antonio. We have a mentality at our company that dictates complete integrity in everything we do. We will gladly answer any questions you have and we provide free estimates! We are so confident in our affordable prices we encourage every client to shop around. You will not find a company who beats our level of quality and affordability.

Providing Only the Best Quality Residential & Commercial New Roof Installations and Replacements

We are passionate about our community. We want to ensure that every Residential Homeowner and Commercial Property Owner has a secure Roof over their head. As a Local Roofing Company in San Antonio, TX you can count on us to be around for the lifespan of your roof. When you need repairs or a complete roof replacement we are the team to contact. (210) 663-0464 We look forward to serving you and will always stand by our promise to high quality craftsmanship in every roofing project we take on.

Our Mission Statement

In an industry where clients have a hard time finding a contractor they can trust, we dare to be different. We aim to be a roofing service provider that our customers can rely on and a company that they can confidently recommend to their family and friends.