More than 53% of people are likely to buy from businesses they can message.

WHAT CHATBOTS DO

And why you need it

Build an audience

Chatbot marketing is what email marketing was to snail mail. Drive awareness of products with personalised conversations to thousands of loyal customers with 80% open rates and 10x higher CTRs than email.

Acquire leads

63% of people are messaging more than they did two years ago. 80% of adults and 91% of teens message every day. Find your customers where they already are, in an app they already use, so there’s no barrier between your business and their interests.

New revenue streams

Drive transactions with conversations, not jargon. Your customers can browse, pay and arrange their purchases without leaving the conversation. 53% of people are more likely to shop with a business they can message directly.

Satisfy customers

Scale your customer service. 24/7 responsiveness allows your business to provide personalised care all day to hundreds of people at the same time. 56% of people would rather message on a chat app they already use than call.

USE CASES

If your business does one of these, you need a chatbot

All-day personal concierge

Your Facebook Page’s inbox is like your store entrance. If you could have an employee staff it all day every day, wouldn’t you? A Messenger chatbot can convert visitors to leads or provide customer care while you sleep. Watch ↓

(The above video is a demo and not representative of any company.)

Conversational ecommerce

If you could personally appear and sell to every one of your customers simultaneously, wouldn’t you? Whether it’s to accept an order, process a payment or to track a delivery, let your chatbot do the talking. Watch ↓

(The above video is a demo and not representative of any company.)

Marketing & engagement

How often can you resist opening a text message you received from a friend? Same principle here – chatbots broadcast messages instantly to your fans, so they never miss a new product launch or an event invite. Watch ↓