Titan Project Snapshot

10/20/2014Partnership for Final Mile Sm;)es

Staybridge Inn Bowling Green, Kentucky Outdoor Patio

Titan Global Distribution and Nelson Westerberg (1505) worked together to provide the perfect final mile for Office Logistics Services Inc. and Staybridge Suites in Bowling Green, Kentucky. The new 124-unit hotel opened last fall.

Terry Strey, with Nelson Westerberg (1505), is no stranger to final-mile scenarios. Last year, when a client asked him to propose a solution for a new hotel in Bowling Green, Kentucky, he saw the need for a third party. He instinctively reached out to Titan.

“We’ve worked with Titan for about the last ten years,” says Terry. “They know what they’re doing and they’re easy to work with.”

At Terry’s invitation, Stan Eisen, Titan Senior Director of Operations and Ron Strunk, Account Executive, flew to Chicago to confer with Terry and Mary Jo Grunewald, President of Office Logistics Services, Inc. The four spent the day formulating an operations plan and schedule.

Drawing on an extensive network of preferred resources, the Titan team determined the best choices for warehousing and staging just-in-time deliveries. “Bowling Green is a smaller market, and the logistics were more favorable with Nashville,” says Stan.

To ensure flawless installation, Titan enlisted a skilled husband and wife team, Todd and Sheryl. The two worked on-site to oversee every detail of the installation throughout the four-week project window.

“Todd and Sheryl were absolutely incredible,” says Terry. “They did an outstanding job.”

“This was a fairly typical turnkey project for Titan,” says Ron. “Once we received the go signal, we took care of everything. We used our online tracking systems to keep everyone apprised of progress throughout. There were no surprises.”

And for this turnkey partnership, “no surprises” translated to “final mile smiles” all around.

Featured

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Events

In fact, the overarching message for Atlas at the SHRM show was to ease customers’ minds about the relocation process. To demonstrate how Atlas PVO’s and pack/load team members are friends that customers can trust with their household belongings, two life-size cardboard cutouts of crew members stood in the booth for photo opportunities, while attendees were encouraged to share their selfies with the hashtag #MyFriendsAtAtlas.

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