Education & Meetings

Cost: This event is open to all HAA PAC members at a cost of $30 per person. Nonmembers of the PAC may attend for $40 per person.

Time: Registration begins at 11:30 a.m., lunch and program begin at Noon.

Directions: The Dinerstein Reed Prokop Education Center's Camden and Michael Stevens Interests Room is located on the second floor of the HAA/HAF Office Building, 4810 Westway Park Blvd., east of Clay Road and Sam Houston Pkwy.

Any questions and/or registrations should be directed to Alpa at apatel@haaonling.org or at 713-595-0302.

More information on HAA PAC can be found at https://www.haaonline.org/haapac/

Join the Go-Getters and help strengthen your association with new members and new involvement. New & prospective members are welcome! Visit the Go-Getters Corner at www.haaonline.org/gogetters for tips and tools for recruiting.

A hands-on competition event dedicated to the celebration of HAA's maintenance and service professionals. From faucet repair to ceiling fan replacement, come cheer on your favorite Mainteance Tech as HAA competes against the Region for a chance to send a representative to the National Competition in San Diego.

Conquer your fears of finance by attending this highly informative module. Topics covered in this section include: investment objectives, how to add value to an existing investment, a basic mathematics refresher, as well as financial statements, budgets, and property valuation.

Start your New Year off right! This niche group within HAA is dedicated to the networking and professional development needs of HAA members 35 and younger. Network with your peers at this FREE and festive event and grow your career together among the next generation of HAA leadership!

Learn about how to get plugged in to the powerful HAA network

Discover volunteer opportunities

Speed Networking activities with young HAA members from across Houston just like you!

Exhibit at Community Career Night and help grow the talent pool of future multifamily professionals. Exhibit space is only $250; all proceeds go towards Education Grants which helps fund the pursuit of credentials for those in need of financial assistance.

FREE Education program for Supplier members sponsored by the Product Service Council. Learn from this group of volunteers how to make the most of your membership. For more information email Susan at shinkley@haaonline.org or call 713-595-0313

An in-depth introduction to the apartment industry for new leasing professionals as well as those individuals looking to learn more about the industry as a career. This day and a half program covers topics including:

Greeting & qualifying the customer

Executing the lease contract

Overcoming objections and closing techniques

An overview of fair Housing and more.

Students who complete the course will receive a certificate, as well as a listing of placement agencies and management companies that are members of HAA.

An in-depth introduction to the apartment industry for new leasing professionals as well as those individuals looking to learn more about the industry as a career. This day and a half program includes topics covering:

Greeting & qualifying the customer

Executing the lease contract

Overcoming objections and closing techniques

An overview of fair Housing and more.

Students who complete the course will receive a certificate, as well as a listing of placement agencies and management companies that are members of HAA.

The event proceeds will benefit the Houston area Red Cross.
Each team consists of three men and three women with an option of one male and one female alternate. Each team will compete in six events. The top three teams will be awarded medals after the competition.
Please contact Susan at 713-595-0313 or Email at shinkley@haaonline.org for more information.

Join us for the 2018 Education Conference and Expo May 17 at NRG Center, Hall C!
Registration and Fees are required for Conference Attendees only. There is no pre-registration or fees required for attending the Expo (tradeshow). *Non-Exhibiting Vendors/Suppliers are not permitted to attend.*

Cost: This event is open to all HAA PAC members at a cost of $30 per person. Nonmembers of the PAC may attend for $40 per person.

Time: Registration begins at 11:30 a.m., lunch and program begin at Noon.

Directions: The Dinerstein Reed Prokop Education Center's Camden and Michael Stevens Interests Room is located on the second floor of the HAA/HAF Office Building, 4810 Westway Park Blvd., east of Clay Road and Sam Houston Pkwy.

Any questions and/or registrations should be directed to Alpa at apatel@haaonling.org or at 713-595-0302.

This course is conducted in Spanish. Successful completion of this Two-day course will result in a five year certification from NSPF (National Swimming Pool Foundation) and ensures pool chemicals are being used properly and when appropriate. We will dispel the myths in pool care and tremendously reduce chemical expenses and extend the life of your pool. This is recommended for anyone working with pools as well as Property Managers so they are up-to-date regarding local codes and can reduce risk and liability. The course fee of $299 per person includes textbook, exam fees, and meals for both days

Class participants will learn the economic impact of the multi-family housing industry along with the understanding the types of ownership, management and financing. Learn how to identify decision makers and how to utilize resources, timing and opportunities to boost your success.

An in-depth introduction to the apartment industry for new leasing professionals as well as those individuals looking to learn more about the industry as a career. This FULL day program covers topics including:

Greeting & qualifying the customer

Executing the lease contract

Overcoming objections and closing techniques

An overview of fair Housing and more.

Students who complete the course will receive a certificate, as well as a listing of placement agencies and management companies that are members of HAA.

This niche group within HAA is dedicated to the networking and professional development needs of HAA members 35 and younger. Network with your peers at this low-cost breakfast and grow your career together among the next generation of HAA leadership! This Month's Topic: TBA
Fee: $10

Please note that this program is open only to executives in property management
(Owners, Presidents, Regionals, Supervisors, Marketing/Training Directors, etc.). Eligible attendees to ACES luncheons are permitted to invite any of their staff to the programs, provided the registration also includes at least one person at the Supervisor level or above.

An in-depth introduction to the apartment industry for new leasing professionals as well as those individuals looking to learn more about the industry as a career. This day and a half program also includes TAA lease paperwork curriculum.
Topics covered include:

Greeting & qualifying the customer

Executing the lease contract

Overcoming objections and closing techniques

An overview of fair Housing and more.

Students who complete the course will receive a certificate, as well as a listing of placement agencies and management companies that are members of HAA.

A 6-week series authored by NAA specially designed to provide the knowledge and skills necessary for new independent owner/manager of rental properties…typically 200 units or less. Topics covered include:

Employees

Preparing the Property

Rent

Marketing

Handling Objections

Applications

Screening

Rental Agreements & Lease Forms

Moving In

The End of the Lease Term

When Resident Problems Arise

Evictions

Resident Retention

Maintaining Property Value

Maintenance

Code of Enforcement

Financial Management

Taxes

Protecting The Investment

Section 8 Programs

Notice of cancellation is required two days prior to the event for a refund, less a $15 administrative fee. For classes held at the HAF Education Center, registrations may be transferred from one class to the next.

Successful completion of this Two-day course will result in a five year certification from NSPF (National Swimming Pool Foundation) and ensures pool chemicals are being used properly and when appropriate. We will dispel the myths in pool care and tremendously reduce chemical expenses and extend the life of your pool. This is recommended for anyone working with pools as well as Property Managers so they are up-to-date regarding local codes and can reduce risk and liability. The course fee of $299 per person includes textbook, exam fees, and meals for both days

Join the Go-Getters and help strengthen your association with new members and new involvement. New & prospective members are welcome! Visit the Go-Getters Corner at www.haaonline.org/gogetters for tips and tools for recruiting.

An in-depth introduction to the apartment industry for new leasing professionals as well as those individuals looking to learn more about the industry as a career. This day and a half program covers topics ncluding:

Greeting & qualifying the customer

Executing the lease contract

Overcoming objections and closing techniques

An overview of fair Housing and more.

Students who complete the course will receive a certificate, as well as a listing of placement agencies and management companies that are members of HAA.

An in-depth introduction to the apartment industry for new leasing professionals as well as those individuals looking to learn more about the industry as a career. This FULL day program covers topics including:

Greeting & qualifying the customer

Executing the lease contract

Overcoming objections and closing techniques

An overview of fair Housing and more.

Students who complete the course will receive a certificate, as well as a listing of placement agencies and management companies that are members of HAA.

A super-charged and accelerated six-day format, EXTREME CAM is designed for those experienced managers hoping to attain the CAM designation in a shorter duration, with less time away from the property.

Scheduled for July 19th - 21st and July 26th-28th, classes will be held on Thursday, Friday and Saturday of each week from 9:00 a.m. to 5:00 p.m. (registration will begin at 8:30 a.m.)

An in-depth introduction to the apartment industry for new leasing professionals as well as those individuals looking to learn more about the industry as a career. This day and a half program covers topics including:

Greeting & qualifying the customer

Executing the lease contract

Overcoming objections and closing techniques

An overview of fair Housing and more.

Students who complete the course will receive a certificate, as well as a listing of placement agencies and management companies that are members of HAA.

Cost: This event is open to all HAA PAC members at a cost of $30 per person. Nonmembers of the PAC may attend for $40 per person.

Time: Registration begins at 11:30 a.m., lunch and program begin at Noon.

Directions: The Dinerstein Reed Prokop Education Center's Camden and Michael Stevens Interests Room is located on the second floor of the HAA/HAF Office Building, 4810 Westway Park Blvd., east of Clay Road and Sam Houston Pkwy.

Any questions and/or registrations should be directed to Alpa at apatel@haaonling.org or at 713-595-0302.

This niche group within HAA is dedicated to the networking and professional development needs of HAA members 35 and younger. Network with your peers at this FREE and festive event and grow your career together among the next generation of HAA leadership!

Learn about how to get plugged in to the powerful HAA network

Discover volunteer opportunities

Speed Networking activities with young HAA members from across Houston just like you!

Course Dates: The Interior and Exterior Maintenance course gives learners what they need to know to keep the interior and exterior of the buildings on their property in excellent shape, both through repair and preventive maintenance. This course also teaches students how to perform "make-ready" activities, and gives them helpful checklists to use on the job.

The Electrical Maintenance and Repair course provides the solid foundation in electrical work that learners must have to be successful on the job, especially when working with appliances and HVAC. Content includes understanding systems and circuits; switches, receptacles, and fixtures; using meters; making diagnoses and repairs; following regulations; and safety issues

Course Dates: September 13-14. The Plumbing Maintenance and Repair course teaches students how to maintain and repair plumbing systems and fixtures. Content includes an overview of the systems; key materials and equipment; pipes, fittings, and valves; and fixtures and appliances.

A two-day class Sept 12th - 13th. Successful completion of this course will result in a five year certification from NSPF (National Swimming Pool Foundation) and ensures pool chemicals are being used properly and when appropriate. We will dispel the myths in pool care and tremendously reduce chemical expenses and extend the life of your pool. This is recommended for anyone working with pools as well as Property Managers so they are up-to-date regarding local codes and can reduce risk and liability. The course fee of $299 per person includes textbook, exam fees, and meals for both days Although this course is presented in English, Spanish languange text and exams are available upon request.

An in-depth introduction to the apartment industry for new leasing professionals as well as those individuals looking to learn more about the industry as a career. This day and a half program with topics covered include:

Greeting & qualifying the customer

Executing the lease contract

Overcoming objections and closing techniques

An overview of fair Housing and more.

Students who complete the course will receive a certificate, as well as a listing of placement agencies and management companies that are members of HAA.

Cost: This event is open to all HAA PAC members at a cost of $30 per person. Nonmembers of the PAC may attend for $40 per person.

Time: Registration begins at 11:30 a.m., lunch and program begin at Noon.

Directions: The Dinerstein Reed Prokop Education Center's Camden and Michael Stevens Interests Room is located on the second floor of the HAA/HAF Office Building, 4810 Westway Park Blvd., east of Clay Road and Sam Houston Pkwy.

Any questions and/or registrations should be directed to Alpa at apatel@haaonling.org or at 713-595-0302.

Please note that this program is open only to executives in property management (Owners, Presidents, Regionals, Supervisors, Marketing/Training Directors, etc.). Eligible attendees to ACES luncheons are permitted to invite any of their staff to the programs, provided the registration also includes at least one person at the Supervisor level or above.

This course focuses on the skills needed to deliver exceptional leasing support. From personal organization and time management to teamwork and technology, the top leasing professional applies these talents to a successful outcome for prospective residents.

Explore the importance of image, reputation and brand in well-maintained communities. The course covers a detailed list of what keeps a community in peak showable condition, along with the importance of a robust and varied marketing approach for maximum exposure.
If you are taking this as a standalone course, please arrive to our facility by 12:30 p.m. in the event the morning course finishes early

A New curriculum authored by NAA, this half day workshop is an excellent opportunity to sharpen your mathematical skills in preparation for attending any of the credential programs. From calculating percentages, to converting fractions (remember those?) to understanding averages and more, this is your chance to "go back to school" in a relaxed and low-stakes environment. Learn how various mathematical calculations influence operations and get introduced to the more advanced concepts you'll need to know to advance in your industry career.

An in-depth introduction to the apartment industry for new leasing professionals as well as those individuals looking to learn more about the industry as a career. This FULL day program covers topics including:

Greeting & qualifying the customer

Executing the lease contract

Overcoming objections and closing techniques

An overview of fair Housing and more.

Students who complete the course will receive a certificate, as well as a listing of placement agencies and management companies that are members of HAA.

The Heating, Ventilation, and Air Conditioning Maintenance and Repair course teaches students how various heating and air conditioning systems work, as well as how to maintain and repair these systems.

Topics include:
œ Air Conditioning Safety
œ Key Air Conditioning Tools
œ Refrigerants and Their Special Properties
œ The Air Conditioning System
œ Simple Fixes
œ Refrigeration Cycle Repairs
œ Electrical System Repairs
œ Air Distribution System Repairs
œ Unit Replacement
œ SEER 13
This individual CAMT module can be taken as stand-alone seminar
for only $165 or sign up for the entire CAMT program for only $795

A loyal and satisfied resident is at the heart of this course. The leasing professional is a critical component in inspiring and maintaining loyalty but must also understand the role of competitors and their offerings. This knowledge must be complete, accurate and timely.

This course teaches a full spectrum of fair housing and ADA compliance for both prospective and current residents. In addition the course covers law applying to prospect screaning, application verification, the lease and lease addenda.
If you are taking this as a standalone course, please arrive to our facility by 12:30 p.m. in the event the morning course finishes early

Lean the foundations of relationship selling and the importance of problem-solving for both the prospective and current resident. Learn essential duties such as listening and responding specifically to the customer, handling objections and meaningful ways to to close the sale. The course closes with a personal assesment of sales readiness.

Once the prospective resident moves in, the leasing professional's relationship and responsibilites continue. Lean the importance of handling mainenance and resident issues and continuing to be the positive brand for the community. Lease renewals and a focus on the all-important resident's sense of community are pivotal skills for success.
If you are taking this as a standalone course, please arrive to our facility by 12:30 p.m. in the event the morning course finishes early

Cost: This event is open to all HAA PAC members at a cost of $30 per person. Nonmembers of the PAC may attend for $40 per person.

Time: Registration begins at 11:30 a.m., lunch and program begin at Noon.

Directions: The Dinerstein Reed Prokop Education Center's Camden and Michael Stevens Interests Room is located on the second floor of the HAA/HAF Office Building, 4810 Westway Park Blvd., east of Clay Road and Sam Houston Pkwy.

Any questions and/or registrations should be directed to Alpa at apatel@haaonling.org or at 713-595-0302.

A super-charged and accelerated five-day format, EXTREME CAM is designed for those experienced managers hoping to attain the CAM designation in a shorter duration, with less time away from the property.

Scheduled for November 5th -9th from 8:30 a.m. to 5:00 p.m. each day. Exams are held in December.
Due to shipping constraints, registrations received within one week of the course cannot be guaranteed course materials at the time of class

The Blue Star Certification Program is a joint effort by the Houston Police Department and the Houston Apartment Association. Created for rental properties of all sizes, the program's goal is to help law enforcement officials and the multifamily housing industry work together to effectively reduce criminal activity in rental properties.

Cost: This event is open to all HAA PAC members at a cost of $30 per person. Nonmembers of the PAC may attend for $40 per person.

Time: Registration begins at 11:30 a.m., lunch and program begin at Noon.

Directions: The Dinerstein Reed Prokop Education Center's Camden and Michael Stevens Interests Room is located on the second floor of the HAA/HAF Office Building, 4810 Westway Park Blvd., east of Clay Road and Sam Houston Pkwy.

Any questions and/or registrations should be directed to Alpa at apatel@haaonling.org or at 713-595-0302.

An in-depth introduction to the apartment industry for new leasing professionals as well as those individuals looking to learn more about the industry as a career. This day and a half program topics includes:

Greeting & qualifying the customer

Executing the lease contract

Overcoming objections and closing techniques

An overview of fair Housing and more.

Students who complete the course will receive a certificate, as well as a listing of placement agencies and management companies that are members of HAA.

Please note that this program is open only to executives in property management
(Owners, Presidents, Regionals, Supervisors, Marketing/Training Directors, etc.). New for 2017, all eligible attendees to ACES luncheons will be able to invite any of their staff
to the programs, provided the registration also includes at least one person at the Supervisor level or above.

Work with property owners to clarify their ownership goals.
œ Identify and understand key parts of the management agreement that establish the management company’s responsibilities and obligations.
œ Create regular owner’s reports to keep the property owner informed of the status of the property.
œ Recognize the ways in which lenders, regulatory agencies, and local, state, and federal laws affect the management of multifamily housing properties.
œ Coach your site team to provide a safe, habitable living environment for residents, while remaining in compliance with Fair Housing laws.
œ Ask yourself the questions that lead to ethical decision-making.

Cost: This event is open to all HAA PAC members at a cost of $30 per person. Nonmembers of the PAC may attend for $40 per person.

Time: Registration begins at 11:30 a.m., lunch and program begin at Noon.

Directions: The Dinerstein Reed Prokop Education Center's Camden and Michael Stevens Interests Room is located on the second floor of the HAA/HAF Office Building, 4810 Westway Park Blvd., east of Clay Road and Sam Houston Pkwy.

Any questions and/or registrations should be directed to Alpa at apatel@haaonling.org or at 713-595-0302.

This holiday season, join your HAA Young Professionals ages 35 and under for a FREE festive night out. Live music, appetizers, drinks, holiday cheer, door prizes and more! Whether you make some new friends or reconnect with those you've missed all year, it's sure to be a memorable night you won't want to miss.

Sponsorship Opportunities

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