Flexible 6 Day JR East-South Hokkaido Pass

Klook

Obtain your Exchange Order in prior by delivery / pick up, activate your 6 flexible days in a 14-day period rail pass that covers unlimited rides on the JR Hokkaido Lines (Southern Hokkaido) and on JR East Lines (Kanto and Tohoku areas)

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Show Mobile or Printed Voucher

Access unlimited travels in eastern Honshu and southern Hokkaido with just a single rail pass!

Freely ride all Shinkansen in the area between Tokyo and Sapporo and travel from Hokkaido to Tokyo in just 4 hours with the JR East-South Hokkaido Rail Pass

Select any 6 days within a 14-day period starting on the day the JR East-South Hokkaido Pass is issued

Enjoy convenient deliveries by post to your accommodation or pick up your pass from select destinations (note that you will receive an 'Exchange Order' voucher which you must redeem for your Rail Pass in Japan)

Simply make your booking online and enjoy free voucher delivery to Taiwan, or easy pick up from Hong Kong Airport or central Singapore. Redeem your voucher for a JR East-South Hokkaido Rail Pass while in Japan and be ready to explore regions that are often overlooked by travelers. Eastern Honshu features coastlines and mountain that chisels all the way from Tokyo to Aomori, where you can admire the contrast between city and country. In Tokyo, you can visit shrines and temples, or do a little shopping in Karuizawa while you await for your train to Gala Yuzawa for a ski trip. Head to Hokkaido and visit the Onuma Park and its mountain lakes for some of the best views in Japan. Your JR East-South Hokkaido Pass will even take you further up north to Sapporo, famous for its snow, beer, and colonial architecture. With a single pass valid for any 6 days within a 14-day period that takes you between East and South, this is definitely the easiest and fastest way to explore the Tohoku and Southern Hokkaido regions!

Travel a huge area of Honshu and Hokkaido with the JR East-South Hokkaido Rail Pass!

Please be guided by this helpful infographic that shows you how to get this pass

Activity Information

Confirmation

Confirmation:

You will receive a confirmation email and voucher instantly after booking

In the event that you do not receive an email from us, please check your Spam folder or notify us via email

Inclusive Of

Inclusive Of:

Regular Designated Seats (Ordinary Car)

JR Hokkaido Lines

JR East Lines (including Rapid Bus Transit)

Izu Kyuko Line

Tokyo Monorail

Aoimori Railway

Iwate Galaxy Railway

Sendai Airport Transit

Local and rapid trains between Shimo-imaichi and Tobu-nikko/Kinugawa-onsen on Tobu Railway Lines

Limited Express trains that connect directly with Tobu Railway Lines between Kurihashi and Shimo-imaichi Station

Not Inclusive Of

Not Inclusive Of:

JR buses

Tokaido Shinkansen

Between Goryokaku Station and Kikonai Station on the South Hokkaido Railway

Please Note:

Within the valid area, you get unlimited travel on regular designated seats on limited express, express, rapid and local trains as well as the Shinkansen

Trains in certain regions may still in suspension after the 2011 Tohoku earthquake and tsunami

This rail pass may be used for all Tobu Railway given that the departing or final station is on a JR line

GALA Yuzawa Station only operates in winter and spring

Additional Information

Additional Information:

Child ticket: Age 6-11

2 children (aged 1-5) may travel free of charge when accompanied by an adult rail pass holder given that they do not occupy a seat, but a third child will require a child rail pass

Children under 12 months old may travel free of charge

This rail pass is applicable only for foreign visitors in Japan with a "Temporary Visitor" status

When you enter Japan, if you use an automated gate, no stamp will be applied to your passport. Either use a manned automated gate or ask a clerk to apply the stamp to your passport

How To Use

To Get Your JR Pass:

Before entering Japan, book your JR Pass at Klook in prior, select a departure date (the date you plan to fly to Japan) and fill in your information, obtain your Exchange Order by delivery or pick up by yourself

If you choose "delivery," Klook will mail the Exchange Order to your address within 7 business days; If you choose "pick up," please come to the designated pick up point at the time you choose to obtain your Exchange Order

After entering Japan, visit any of the JR offices located in airports and main train stations to submit your Exchange Order with your passport to redeem the JR Pass

After collecting your JR Pass, you may access unlimited rides within the valid date

Notes on Usage:

The Exchange Order is valid for 3 months from the date of purchase. Please redeem your JR Pass within 3 months of its issuance

The JR Pass must be used within one month after redemption

You can only select your seat after turning in your Exchange Order for JR pass

For seat reservation, you will have to approach the JR staff at the Ticket Office in Japan to make the arrangement

Cancelation Policy

Condition of Refund:

JR Pass Exchange Orders may be refunded at Klook within 11 months after booking as long as the following conditions below are fulfilled:

The Exchange Order has not been turned in for a JR Pass

The Exchange Order has not been stolen or lost

The Exchange Order must be mailed back to Klook Office, and it must be the complete physical copy of the Exchange Order

Notes on Refund and Amendment:

In any case of Exchange Orders refund or amendment, you will need to contact Klook for further procedure

10% of the yen price of the JR Pass will be charged as handling fee

Klook can only refund the Exchange Order, if you already redeemed your Exchange Order for JR Pass, please check with your local JR Station

Refunds or amendments due to local schedule change, suspended services, Exchange Order being stolen, damaged, lost or other related issues are not accepted, and there will be no compensation of accommodation, meals, transportation or other expenses incurred due to these circumstances

View All

Reviews (494) 4.9

ERN YU14 Dec 2018

Highly recommend this JR pass if you would like to travel between Hokkaido and Tokyo.
Highly recommend this JR pass if you would like to travel between Hokkaido and Tokyo.

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Siow Ting11 Dec 2018

Very easy redemption, maybe need to reserve seat in advance as the shinkansen may be full if you are trying to get tickets on the spot.
Very easy redemption, maybe need to reserve seat in advance as the shinkansen may be full if you are trying to get tickets on the spot.

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VINCENT LIANG MING5 Dec 2018

A must-have when u go to Hokkaido and Tokyo! saves alot especially taking the bullet train to tokyo
A must-have when u go to Hokkaido and Tokyo! saves alot especially taking the bullet train to tokyo

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LAY PHENG1 Dec 2018

Easy to book via klook app. Used promo code for additional discount. Remember to tap “more info required” and go down to collect after 3 days, not earlier as pass is not ready
Easy to book via klook app. Used promo code for additional discount. Remember to tap “more info required” and go down to collect after 3 days, not earlier as pass is not ready

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Ling Elaine31 Oct 2018

The hardest part was to decide which pass to buy. After that, it was a breeze.
Collection at Klook office was easy to organize cos of their accommodating opening hours.
The hardest part was to decide which pass to buy. After that, it was a breeze.
Collection at Klook office was easy to organize cos of their accommodating opening hours.

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Arlene Jane25 Oct 2018

Klook is very convenient! I got my order after a few days.
Klook is very convenient! I got my order after a few days.

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Benedict19 Oct 2018

Save time and money very easy pick up at JR east centre at Narita Airport.
Save time and money very easy pick up at JR east centre at Narita Airport.

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Kit Sum8 Oct 2018

Great value and convenient. You can choose to pick up the exchange ticket at HK airport or from Klook office. Would prefer to have the choice of mailing too. Highly recommended!
Great value and convenient. You can choose to pick up the exchange ticket at HK airport or from Klook office. Would prefer to have the choice of mailing too. Highly recommended!

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Genny Ah Guat4 Oct 2018

Vouchers are so easily accessible & convenient to pick up and exchange in Tokyo.
Vouchers are so easily accessible & convenient to pick up and exchange in Tokyo.

Activity Q&A

Making a Booking

Q: I’m confused…what’s the difference between the voucher, exchange order, and JR Pass?

A: The redemption process for the JR pass is complicated. Please see the definition of the following terms:

Klook Voucher: You receive this voucher after completing your booking on the Klook website or app. You only need this to redeem for a JR Pass Exchange Order (sometimes also referred to as a voucher or MCO on other websites) at one of our Klook pickup points. If you have chosen a mail option, this will not apply to you. (Please note that this Klook voucher CANNOT be used in Japan to redeem for the actual JR Pass) (Click here to see an example of a Klook Voucher)

JR Pass Exchange Order (Physical Document or MCO): You will receive this at one of the Klook pickup points or by mail, depending on your checkout options. You MUST have this exchange order before leaving for Japan to exchange for the actual JR pass once you arrive. (Click here to see an example of a JR Pass Exchange Order (MCO))

Q: I’m confused...what dates should I put in the calendar when booking?

A: The date you select when booking is the date of your departure to Japan. If you intend to pick up your Exchange Order at the Klook Hong Kong or Singapore office, please note the office opening hours. For Exchange Order deliveries, mailing willl take 7 working days (holidays are not counted)

Changes to your Booking

Q: Some of the details I submitted at booking are incorrect, can I make a correction?

A: Please contact us via Ask Klook with your booking number and the corrections that need to be made as soon as possible. We will cancel the old one and ask you to make a new order. A handling fee of 10% of the pass price will apply, and the remaining balance will be fully refunded. Please read through the official cancelation policy on the JR Pass page for more information.

Q: I made an error selecting my mailing location or pick up location, can I correct this?

A: Please contact us via Ask Klook with your booking number and the corrections that need to be made as soon as possible.

If the Exchange Order has already been mailed, handling and postage fees will apply when making corrections to mailed Exchange Orders (MCO). You will be charged an additional 10% change fee will be charged

If the Exchange Order has not been mailed, there will be no additional charge

Q: I would like to change from X JR Pass to Y JR Pass, how can I do this?

A: Please contact us via Ask Klook with your booking number and the corrections that need to be made as soon as possible. We will cancel the old one and ask you to make a new order. A handling fee of 10% of the pass price will apply, and the remaining balance will be fully refunded. Please read through the official cancelation policy on the JR Pass page for more information.

Confirmation

Q: I haven’t received my confirmation yet! Help!

A: Confirmations may sometimes require up to 24 hours to process due to security verification. If your booking has not been confirmed after 24 hours, please contact us via Ask Klook

Scheduling Issues

Q: Is my pass still valid on X+1 date if I have a consecutive day pass that ends on X date?

A: Your pass is only valid for the number of CALENDAR dates that the pass is issued for, it is NOT counted in 24 hour periods from the time of first use. For example, if you use the pass on the first day in the evening at 11:59pm, your first day will end at midnight that day.

Q: I would like to book a pass for XXX date, but this day does not show up on your calendar. What should I do?

A: Passes must be booked at least 7 business days in advance.

Q: When I redeem the JR pass, can I choose another date as the first use date instead of the day I redeem for my JR pass?

A: After you receive the Exchange Order (MCO), you have 90 days from the "date and place of issue" listed on the voucher to pick up your JR Pass. After picking up the actual JR Pass, you can choose a later date within 30 days to start using the JR Pass. Please ask the staff at the JR Rail office to help you set the first use date on the pass.

Q: Why can’t I just receive the JR Pass before I go to Japan instead of an exchange order?

A: JR passes cannot be issued outside of Japan. All JR passes must be redeemed once the traveler has arrived in Japan or purchased in Japan by foreign visitors at full price.

Q: Is it possible to collect the exchange order (MCO) today?

A: Same day bookings are not possible. Bookings must be made at least 7 business days in advance. Please be sure that you have enough time to pick up or receive your exchange voucher before departing for Japan.

Q: How do I pick up my JR pass?

A: Please note that JR Rail has many separate entities such as JR East, JR Central, JR Hokkaido, etc. Depending on the pass you buy, you will have to go to that specific company’s office to redeem your pass. The JR Rail Pass is only issued domestically in Japan. When you order on Klook, you will have the exchange order (MCO) sent to your home, or will have to pick up the exchange order (MCO) in the city or airport you are departing from before arriving in Japan. Once you have arrived in Japan, you will exchange the exchange order (MCO) for the actual rail pass at an official JR Rail Office (located at most major airports and rail stations in Japan).

Q: Do I need my passport to pick up the exchange order (MCO)? Exchange for the JR Pass?

A: When picking up the exchange order (MCO) in your country before leaving for Japan, the lead traveler listed at checkout must bring their passport to pick up the exchange orders at the office, but can pick up all other exchange orders associated with the order. When redeeming the exchange orders for the actual pass in Japan, each traveler MUST bring the original passport associated with the exchange order to receive the pass. Copies of passport information pages are NOT accepted.

Q: Can someone else pick up the exchange order (MCO) for me in XXX city?

A: You can arrange for a friend to pick up your exchange order (MCO) by contacting us via Ask Klook. Your friend will need to provide a copy of the lead traveller’s passport and the Klook voucher to pick up the exchange order. Please note that this ONLY applies to the exchange orders (MCO) and NOT the JR Pass.

Q: Can I redeem my exchange voucher at X place in Japan?

A: Generally, you can exchange the voucher for the JR Pass at most major airports and rail stations in Japan, as well as other JR Rail offices. Please see the following examples of places you can exchange for the JR Rail pass: JR Rail Office

Q: Can someone else pick up the pass for me in Japan?

A: No. The exchange orders (MCO) are linked to the personal details on the passports submitted at checkout. You must pick up the JR passes in person in Japan with the original passport used when booking.

Q: I ordered the pass on the Klook website or app, but have not received an exchange voucher yet. When will it come?

A: If you chose a mail option, please allow 7 business days for your exchange voucher to arrive. If you chose a pick up, please visit the pick up locations in your city to receive your voucher. Exchange orders (MCO) MUST be redeemed for a JR Pass once you have landed in Japan at the JR Rail Offices in major airports and rail stations.

Q: Can I just use my Klook electronic confirmation or voucher to exchange for the pass when I arrive in Japan?

A: No. You MUST pick up the exchange order (MCO) or have it mailed to you BEFORE you depart for Japan. You cannot use the electronic confirmation from your email or Klook app to redeem for the JR Pass in Japan. Only official exchange orders (MCO) will be accepted for JR Passes in Japan.

Q: I was unable to pick up my exchange order on the date I selected, can I cancel my order?

Refunds/Cancelations

Q: Can I refund my JR Pass? Will I be charged a cancelation fee?

A: You can cancel and refund your order if you have not yet used your Exchange Order (MCO) to receive a JR Pass. Unredeemed JR Pass Exchange Orders (MCO) can be refunded and amended within 11 months of being issued. A cancelation fee of 10% of the pass price and a post fee of returning the MCO back to Klook will apply. After receiving the MCO, Klook will issue a refund to your account as soon as possible. The time and date you receive the refund varies per bank. Click to see a sample of a JR Pass Exchange Order (MCO)

Q: How come I still see a charge even though I canceled my booking? When will I receive my refund?

A: Refunds require up to 30 days to process. Bookings are also subject to a 10% cancelation fee, so your refund amount may not match your booking receipt.

Other

Q: I plan to do XXX in Japan, which type of pass should I buy? Is XXX destination valid with the JR Pass I have purchased?