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John, Home Appliance Technician

Category: Appliance

Satisfied Customers: 13453

Experience: Appliance repair business owner for over 43 years.

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Kitchenmaid upright side by side ice maker is leaking water

Customer Question

kitchenmaid upright side by side ice maker is leaking water over the trays where the ice is made it drips down the inside of the freezer and frozen ice drops everywhere inside the freezerJA: What's the make and model? And have you checked the settings recently?Customer: nothing has changed from 3 years ago when it was brand new temperature settings unchangedJA: Do you plan on doing the work yourself?Customer: depends on what the problem turns out to beJA: Anything else we should know to help you best?Customer: just that my wife is unhappy, thus I feel the pain...

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having to deal with this. (the pain from the wife too) It sounds like it may be leaking from the water inlet valve. Is the unit making ice or dispensing water or anything?