2018 Winners

Best First-Time Buyer Mortgage

Banking

Every mortgage provider in Ireland is encouraged to enter this category. The lender which has displayed the greatest commitment to supporting customers making their first property purchase will be awarded on February 1st.

Best Mover Mortgage

Banking

Every mortgage provider in Ireland is encouraged to enter this category. The award will go to the lender which has offered the greatest mortgage service to customers moving home in 2017.

Best Online Banking Experience

Banking

Every financial institution in Ireland that offers online banking services is invited to enter this category. The institution that has provided the most user-intuitive and innovative online banking features to customers will be presented with this award.

Best TV Experience

Broadband, Mobile & TV

All TV subscription providers serving Irish customers are invited to enter this category. The award will be presented to a provider that has delivered a cost-efficient, content-rich viewing experience to households since January 1st 2017.

Best Broadband(with or without landline)

Broadband, Mobile & TV

Every provider of a broadband plan (with or without a landline) is invited to enter this category. Our judging panel will consider value, quality of service and range of availability when selecting a winner.

Best Bundle(Triple or Quad)

Broadband, Mobile & TV

All providers of broadband bundles that include a TV and/or mobile phone plan are invited to enter this category. The winner will be selected based on quality of features, value and consistency of service.

Best Mobile Phone Plan

Broadband, Mobile & TV

All mobile network operators in Ireland are invited to enter this category. The operator that has demonstrated the greatest value, consistency of service and flexibility in its mobile offerings (both prepay and billpay) will be awarded on February 1st 2018.

GRAND
PRIX

Best Consumer
Business 2018

Grand Prix

The Grand Prix award is contested by the winners of all other bonkers.ie award categories and comes with the title of 'Best Consumer Business'

Best Energy Price Plan(New Customer)

Energy

All ten gas and/or electricity suppliers in Ireland are encouraged to enter this category. Our judging panel will consider value, quality of support and ease of sign up for new customers when selecting a winner.

Best Energy Price Plan(Existing Customer)

Energy

All ten gas and/or electricity suppliers in Ireland are encouraged to enter this category. The judging panel will consider value of retention offers, quality of support and commitment to rewarding customer loyalty when selecting a winner.

Best Energy Efficiency Service

Energy

All organisations that provide energy efficiency services to Irish homes are invited to enter this category. The service provider that has delivered efficiency-improving results, value to customers and an ongoing commitment to efficiency will be awarded on February 1st.

Best Customer Service

Marketing & Service

All consumer-facing businesses that are committed to providing excellent customer service in Ireland are invited to enter this category. The award will be presented to an organisation that has consistently displayed excellent support across all channels, a commitment to ongoing improvement and a willingness to go above-and-beyond for customers since January 1st 2017.

Best Community Sponsorship Engagement

Marketing & Service

This category is open to all organisations that have actively engaged with their community through sponsorship or volunteer initiatives in 2017. The award will go to an organisation that has executed upon its sponsorship activity goals and provided value to its community in doing so.

Best Marketing Campaign

Marketing & Service

All consumer-facing businesses that undertook a successful marketing campaign in 2017, regardless of budget, are encouraged to enter this category. Judges will consider creativity, clarity of message and relevance to customer requirements when selecting a winner.

CONTACT

(01) 256 0535

daragh.cassidy@bonkers.ie

ABOUT

The bonkers.ie National Consumer Awards is designed to celebrate companies that offer exceptional value and service to consumers in Ireland