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Sorted by Topic: Supply Chain Management

As eCommerce sales continue to rise, so has consumer expectations of delivery transparency, accuracy, and speed. With pressure from Amazon and Walmart, most retailers are scrambling to find innovative ways to lower costs and increase shipping speeds of packages.

It’s no surprise then that last-mile delivery has become top of mind for most retailers. Those willing to invest in optimizing their processes could turn their logistics into their differentiator. In a time when customers no longer buy based on price alone, retailers must meet expectations on all other aspects of the customer experience.

If you want to improve your last-mile delivery this year, check out our overview of it that includes its challenges, innovative ways brands are tackling the issue, and what you can start doing today to improve your logistics. (more…)

One of the most frustrating experiences for online shoppers is receiving an online order late or never at all. A bad experience like this can ensure that customer doesn’t shop with you again.

Despite its importance, online merchants tend to overlook their shipping and fulfillment strategy. Others might know it’s important, but find it’s too confusing or complex to optimize. Either way, you could be losing sales and wasting money by not improving your fulfillment strategy.

To help merchants navigate the complexities of eCommerce order fulfillment, this guide helps you determine the best fulfillment strategy for your business. (more…)

Customers expect affordable, fast, and flexible delivery options when they order online. They expect you to deliver their orders by the promised date.

And, if you’re ordering from Amazon, you know that the “Fulfilled by Amazon” logo means they will meet your expectations. Amazon’s advanced fulfillment system is one of their biggest differentiators and sets the bar high for merchants. It’s part of the foundation of their company. They have the resources and technology available to provide customers with free and, even within the hour, shipping.

If you’re a smaller merchant, order fulfillment can be a painful process–it can be tough to meet the expectations set by Amazon. Many merchants rely on a 3rd party fulfillment provider to help manage online orders and save them money.

Fulfillment by Amazon (FBA) is a popular 3rd party fulfillment service, but it’s not for everyone. This post helps you compare some of the top FBA alternatives for merchants.

Consumers are putting some serious pressure on retailers when it comes to delivering products. Retailers must be able to provide different delivery options to multiple destinations. They also must deliver accurately and on-time. And, shipping must be affordable (read: free).

That’s a tall order for retailers. If you’re a growing business, it’s hard to understand and realize the benefits of optimizing your supply chain management. In this article, we’ll cover the basics of supply chain management and why you need to make it a priority for your business. (more…)