The University continues its commitment to having an open door policy and encourages all employees to report concerns to their supervisor, departmental Vice President, the Director of Human Resources or the President of the University.

If an employee has a question or concern about a possible violation of our Code of Ethics or employment policies, they may contact InTouch Services toll-free at 866-943-5787.

Once the employee has dialed the toll-free number, here is how the reporting and follow-up processes work:

• At the beginning of the interview, the employee will be provided with a five digit, randomly generated case number that they should use to check back for updates and requests for additional information.

• The employee will then be interviewed about their question or concern.

• The interview will not be recorded. Instead, the interviewer will be typing notes of the conversation. Whether or not the employee chooses to provide their name is completely up to them.

• Within one business-day of the call, a summary of the interview will be forwarded to Schreiner University. The goal will be to have a basic response back to the employee in five business days.

• To receive a response, the employee will need to call back and provide the five digit case number that has been assigned. At that time, the employee might be asked to provide additional information or to call back at a later date. The employee will be able to keep checking back for updates until the case is closed.

Because of the built-in confidentiality, it is important that employees try to be as specific as possible about the information provided.