Situational Awareness workshop

Situational Awareness Workshop

Some interactions, even the most challenging, exceed all expectations.They leave us invigorated, hopeful, and forward thinking. Everything jells. And yet, other situations seem to suck us into a quagmire of frustration and misunderstanding. We experience divisiveness and a sense of depletion. What makes the difference? And what can better ensure that our interactions remain constructive rather than destructive?

If we wish to build stronger trust, engagement and motivation in our interactions, we need to enhance some critical skills. We need to become more proficient in perceiving, identifying and understanding certain cues and their relevant context in those interactions.And we need to further developour capacity to respect others and to respect their differing viewpoints.

The workshop is built around the four elements most critical to situational awareness.

The first has to do with where one chooses to FOCUS. Participants will reflect and practice focusing on accuracy and developing non-judgmental awareness by using the focal point tool.

The next element is INTUITION, defined as a gut feeling. The challenge is to recognize when intuition might be a critical piece of information—and when it might be bias driven.

The workshop will review four biases and equip the participants with countermeasures to recognize, diffuse, and manage those biases.

The third element is INSIGHT—or a revelatory understanding.Discover how to employ insight as a practical tool to foster more empathetic responses.

Finally, participants will explore the fourth element, an INQUIRY-based style of communication driven by a combination of open-ended and thought-provoking questions.

A case study will provide context and material for role-plays, where participants may practice the workshop material and insights in the safety of a simulation.

To conclude the workshop, participants will identify and commit to action steps that will allow them to successfully introduce these new strategies into their day-to-day work environments.