[CENTER][COLOR=DarkRed]What Are Graded Products?[/COLOR][/CENTER] [CENTER][COLOR=DarkRed]As you may have noticed from our site, some of the products we sell are sold as 'A-Grade' or 'Graded'. In basic terms this means that the products are ones which have been sent back to the manufacturer at some time, been checked and recartoned. There is a number of reasons why the items are sent back to the manufacturer and many times it is due to the box that the item comes in being damaged. Therefore most of the units themselves should be in perfect condition being sold as graded in 'tatty' boxes. You still receive the same one year warranty with graded products that you would with new sealed cartons, however the prices are much lower.[/COLOR][/CENTER]

Nice & vague, full of "most" and "should" ie. it is pot luck!Either way of looking at it, euphemisms for second-hand :-(

17th Jan 2010

My last dealings with hyperfi were buying a TV -

all their advertised deals were collection only (essex, i lived in liverpool) they would not even let me arrange for a courier to pick the item up on my behalf.

What really took the cake was that they wouldn't even tell me what the stock was over the phone! they insisted I had to go in person - i'm sure counting on the fact that after driving 200+ miles each way would buy something......