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Developing Management Skills

Examines the mix of skills, values, and knowledge required for effective performance by individual managers. In-depth examination and practice of concrete skills including individual problem solving, interpersonal communication, empowerment, motivation and performance improvement, and delegation. Individuals will also examine some core dimensions of self awareness including emotional intelligence, cognitive style, tolerance of ambiguity, social style and locus of control. This course makes extensive use of role playing and case analyses.