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Summary of Privacy Policy

Our Promise

Cookies

Cookies are small text files saved in your web browser when you visit certain websites. Cookies are used on our website for things like keeping track of the contents of your shopping basket, enhancing our navigation menus and to remember you by saving your delivery addresses or other details if you select the "Remember Me" Option. They are also used after you have logged on as part of that process.

Cookies will not harm your computer and they don’t store sensitive information such as credit card details.

If you would prefer, you can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. However, if you turn off cookies, you will be unable to place orders or benefit from the other features that require cookies to be enabled.

How We Use Your Data

Data collected by our website is used to:

Take and fulfil customer orders

Administer and enhance the website and service we offer

Disclose information to third-parties for goods’ delivery purposes only

Full Privacy Policy

BACKGROUND:

Tangle Teezer understands that your privacy is important to
you and that you care about how your personal data is used. We respect and
value the privacy of everyone who visits this website, tangleteezer.com (“OurSite”) and will only collect and use personal data in ways that are
described here, and in a way that is consistent with our obligations and your
rights under the law.

Please read this Privacy Policy carefully and ensure that
you understand it. Your acceptance of this Privacy Policy Our and you will be
required to read and accept this Privacy Policy when signing up for an Account.
If you do not accept and agree with this Privacy Policy, you must stop using
Our Site immediately.

1. Definitions and Interpretation

In this Policy the following terms shall have the following
meanings:

“Account”

means
an account required to access and/or use certain areas and features of Our Site;

“Cookie”

means
a small text file placed on your computer or device by Our Site when you
visit certain parts ofOur Site and/or when you use certain features
of Our Site. Details of the Cookies used by Our Site are set out in Part 14,
below; and

This Privacy Policy applies only to your use of OurSite.
OurSite may contain links to other websites. Please note that we have
no control over how your data is collected, stored, or used by other websites
and we advise you to check the privacy policies of any such websites before
providing any data to them.

4. What is Personal Data?

Personal data is defined by the General Data Protection
Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating
to an identifiable person who can be directly or indirectly identified in
particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you
that enables you to be identified. Personal data covers obvious information
such as your name and contact details, but it also covers less obvious
information such as identification numbers, electronic location data, and other
online identifiers.

5. What Are My Rights?

Under the GDPR, you have the following rights, which we will
always work to uphold:

a)The right to be informed about our collection and use of your personal
data. This Privacy Policy should tell you everything you need to know, but you
can always contact us to find out more or to ask any questions using the
details in Part 15.

b)The right to access the personal data we hold about you. Part 13 will
tell you how to do this.

c)The right to have your personal data rectified if any of your personal
data held by us is inaccurate or incomplete. Please contact us using the
details in Part 15 to find out more.

d)The right to be forgotten, i.e. the right to ask us to delete or
otherwise dispose of any of your personal data that we have. Please contact us
using the details in Part 15 to find out more.

e)The right to restrict (i.e. prevent) the processing of your personal
data.

f)The right to object to us using your personal data for a particular
purpose or purposes.

g)The right to data portability. This means that, if you have provided
personal data to us directly, we are using it with your consent or for the
performance of a contract, and that data is processed using automated means,
you can ask us for a copy of that personal data to re-use with another service
or business in many cases.

h)Rights relating to automated decision-making and profiling - we do not
use your personal data in this way.

For more information about our use of your personal data or
exercising your rights as outlined above, please contact us using the details
provided in Part 15.

Further information about your rights can also be obtained
from the Information Commissioner’s Office or your local Citizens Advice
Bureau.

If you have any cause for complaint about our use of your
personal data, you have the right to lodge a complaint with the Information
Commissioner’s Office.

6.What Data Do We Collect?

Depending upon if you place an order through our site, or you
are just browsing we may collect some or all of the following personal data
(please also see Part 14 on our use of Cookies and similar technologies).

·Name;

·Date of birth;

·Address;

·Email address;

·Telephone number;

·Business name;

·Payment information;

·Information about your preferences and interests;

·IP address;

·Web browser type and version;

·Operating system;

·A list of URLs starting with a referring site, your activity on our
Site, and the site you exit to;

7.How Do You Use My Personal Data?

Under the GDPR, we must always have a lawful basis for using
personal data. This may be because the data is necessary for our performance of
a contract with you, because you have consented to our use of your personal
data, or because it is in our legitimate business interests to use it. Your
personal data may be used for the following purposes:

·Providing and managing your Account;

·Providing and managing your access to our Site;

·Personalising and tailoring your experience on our Site;

·Supplying our products or services to you. Your personal details
are required in order for us to enter into a contract with you.

·Personalising and tailoring our products for you.­­

·Communicating with you. This may include responding to emails or
calls from you.

·Supplying you with information by email or post that you have
opted-in to (you may unsubscribe or opt-out at any time by clicking the
unsubscribe button in any email communication.

·Analysing your use of our Site and gathering feedback to enable
us to continually improve our Site and your user experience.

With your permission and/or where permitted by law, we may
also use your personal data for marketing purposes, which may include
contacting you by email with information, news, and offers on our products or
services. You will not be sent any unlawful marketing or spam. we will always
work to fully protect your rights and comply with our obligations under the GDPR
and the Privacy and Electronic Communications (EC Directive) Regulations 2003,
and you will always have the opportunity to opt-out.

Third Parties whose content appears on our Site may use
third-party Cookies, as detailed below in Part 14. Please refer to Part 14 for
more information on controlling cookies. Please note that we do not control the
activities of such third parties, nor the data that they collect and use
themselves, and we advise you to check the privacy policies of any such third
parties.

8.How Long Will You Keep My Personal Data?

we will not keep your personal data for any longer than is
necessary in light of the reason(s) for which it was first collected. Your
personal data will therefore be kept for the following periods (or, where there
is no fixed period, the following factors will be used to determine how long it
is kept):

·6 years after last order, unless you exercise your right to
deletion;

9.How and Where Do You Store or Transfer My Personal Data?

we will only store or transfer your personal data within the
European Economic Area (the “EEA”). The EEA consists of all EU member states,
plus Norway, Iceland, and Liechtenstein. This means that your personal data
will be fully protected under the GDPR or to equivalent standards by law.

10.Do You Share My Personal Data?

wewill not share any of your personal
data with any third parties for any purposes, subject to one important
exception.

In some limited circumstances, we may be legally required to
share certain personal data, which might include yours, if we are involved in
legal proceedings or complying with legal obligations, a court order, or the
instructions of a government authority.

We may sometimes contract with the following third parties to
supply certain services. These may include payment processing, delivery, and
marketing. In some cases, those third parties may require access to some or all
of your personal data that we hold.

If any of your personal data is required by a third party, as
described above, we will take steps to ensure that your personal data is
handled safely, securely, and in accordance with your rights, our obligations,
and the third party’s obligations under the law, as described above in Part 9.

If any personal data is transferred outside of the EEA, we
will take suitable steps in order to ensure that your personal data is treated
just as safely and securely as it would be within the UK and under the GDPR, as
explained above in Part 9.

In some limited circumstances, we may be legally required to
share certain personal data, which might include yours, if we are involved
in legal proceedings or complying with legal obligations, a court order, or the
instructions of a government authority.

11.How Can I Control My Personal Data?

11.1In addition to your rights under the GDPR, set out in Part 5, whenyou
submit personal data via our Site, you may be given options to restrict our use
of your personal data. In particular, we aim to give you strong controls on our
use of your data for direct marketing purposes (including the ability to
opt-out of receiving emails from us which you may do by unsubscribing using the
links provided in our emails and at the point of providing your details and by
managing your Account).

11.2You may also wish to sign up to one or more of the preference services
operating in the UK: The Telephone Preference Service (“the TPS”), the
Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference
Service (“the MPS”). These may help to prevent you receiving unsolicited
marketing. Please note, however, that these services will not prevent you from
receiving marketing communications that you have consented to receiving.

12.Can I Withhold Information?

You may access certain areas of our Site without
providing any personal data at all. However, to use all features and functions
available on our Site you may be required to submit or allow for the
collection of certain data.

You may restrict our use of Cookies. For more information, see
Part 14.

13.How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can
ask us for details of that personal data and for a copy of it (where any such
personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent
to the email or postal addresses shown in Part 15. To make this as easy as
possible for you, a Subject Access Request Form is available for you to use.
You do not have to use this form, but it is the easiest way to tell us
everything we need to know to respond to your request as quickly as possible.

There is not normally any charge for a subject access request.
If your request is ‘manifestly unfounded or excessive’ (for example, if you
make repetitive requests) a fee may be charged to cover our administrative
costs in responding.

we will respond to your subject access request within 1 month
and, in any case, not more than one month of receiving it. Normally, we aim to
provide a complete response, including a copy of your personal data within that
time. In some cases, however, particularly if your request is more complex,
more time may be required up to a maximum of three months from the date we
receive your request. You will be kept fully informed of our progress.

14.How Do You Use Cookies?

our Site may place and access certain first-party Cookies on your
computer or device. First-party Cookies are those placed directly by us and are
used only by us. we use Cookies to facilitate and improve your experience of
our Site and to provide and improve our products or services. we have carefully
chosen these Cookies and have taken steps to ensure that your privacy and
personal data is protected and respected at all times.

By using our Site, you may also receive certain third-party
Cookies on your computer or device. Third-party Cookies are those placed by
websites, services, and/or parties other than us. For more details, please
refer to the table below. These Cookies are not integral to the functioning of
our Site and your use and experience of our Site will not be impaired by
refusing consent to them.

All Cookies used by and on our Site, are used in accordance
with current Cookie Law.

Before Cookies are placed on your computer or device, you will
be shown a message requesting your consent to set those Cookies. By giving your
consent to the placing of Cookies you are enabling us to provide the best
possible experience and service to you. You may, if you wish, deny consent to
the placing of Cookies; however certain features of our Site may not function
fully or as intended. You will be given the opportunity to allow only
first-party Cookies and block third-party Cookies.

Certain features of our Site depend on Cookies to function.
Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are
shown in the table below. Your consent will not be sought to place these
Cookies, but it is still important that you are aware of them. You may still
block these Cookies by changing your internet browser’s settings as detailed
below, but please be aware that our Site may not work properly if you do so. we
have taken great care to ensure that your privacy is not at risk by allowing
them.

The following first-party Cookies may be placed on your
computer or device:

COOKIE NAME

COOKIE DESCRIPTION

CART

The association with the your shopping cart.

CATEGORY_INFO

Stores the category info on the page to load pages faster.

COMPARE

The items in your Compare Products list.

CUSTOMER

An encrypted version of the your customer ID.

CUSTOMER_AUTH

Indicates if the you are currently logged in to the
store.

CUSTOMER_INFO

An encrypted version of your customer group.

EXTERNAL_NO_CACHE

Indicates if caching is disabled or enabled.

FRONTEND

Your session ID.

GUEST-VIEW

Determines if guest customers can edit their orders.

LAST_CATEGORY

The last category visited by the shopper.

LAST_PRODUCT

The most recent product viewed by the shopper.

NEWMESSAGE

Indicates whether a new message has been received.

NO_CACHE

Indicates if the cache can be used to store
information.

PERSISTENT_SHOPPING_CART

A link to information about the shopper's cart and
viewing history.

RECENTLYCOMPARED

Items recently compared b the shopper.

STF

Information on products the shopper has emailed to
friends.

STORE

The store view or language chosen by the shopper.

USER_ALLOWED_SAVE_COOKIE

Indicates if the shopper allows cookies to be saved.

VIEWED_PRODUCT_IDS

The products recently viewed by the shopper.

WISHLIST

An encrypted list of products added to the shopper's
wishlist.

WISHLIST_CNT

The number of items in the shopper's wishlist.

and the following third-party Cookies may be placed on your
computer or device:

Name of Cookie

Provider

Purpose

fr

Facebook.com

We use the Facebook social buttons to integrate
our website with our page on Facebook.com - a common feature of websites
these days. In doing so this causes some cookies to be created by Facebook
that detect the number of "likes" and whether you are logged into
Facebook or not.They expire at the end of the browser session with the
exception of datr (2 years), fr (2 months) and lu (2 years).

MUID

Bing.com

Contains a GUID that identifies a specific
browser/machine

SCOSID

Nccgroup-webperf.com

To monitor site speed and user experience in order
to identify improvements

Our Site uses analytics services provided by google. Website
analytics refers to a set of tools used to collect and analyse anonymous usage
information, enabling us to better understand how our Site is used. This, in
turn, enables us to improve our Site and the products offered through it.

The analytics service(s) used by our Site use(s) Cookies to
gather the required information. You do not have to allow us to use these
Cookies, however whilst our use of them does not pose any risk to your privacy
or your safe use of our Site, it does enable us to continually improve our
Site, making it a better and more useful experience for you.

The analytics service(s) used by our Site use(s) the following
Cookies:

Google Analytics Cookies

COOKIE

DESCRIPTION

_utma

Identifies shoppers and sessions.

_utmb

Determines new sessions/visits.

_utmc

Determines if the shopper is in a new session/visit.

_utmz

Saves the traffic source or campaign that explains
how the shopper reached your site.

In addition to the controls that we provide, you can choose to
enable or disable Cookies in your internet browser. Most internet browsers also
enable you to choose whether you wish to disable all Cookies or only
third-party Cookies. By default, most internet browsers accept Cookies, but
this can be changed. For further details, please consult the help menu in your
internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at
any time, however you may lose any information that enables you to access Our
Site more quickly and efficiently including, but not limited to, login and
personalisation settings.

It is recommended that you keep your internet browser and
operating system up-to-date and that you consult the help and guidance provided
by the developer of your internet browser and manufacturer of your computer or
device if you are unsure about adjusting your privacy settings.

15.How Do I Contact You?

To contact us about anything to do with your personal data and
data protection, including to make a subject access request, please use the
following details (for the attention of GDPR:

we may change this Privacy Notice from time to time. This may
be necessary, for example, if the law changes, or if we change our business in
a way that affects personal data protection.

Any changes will be immediately posted on our Site and you
will be deemed to have accepted the terms of the Privacy Policy on your first
use of our Site following the alterations. we recommend that you check this
page regularly to keep up-to-date.