Feel free to contact us if you have any questions about this listing and/or our policies. We conduct our business through Ebay Message System. We are a business with Monday-Friday hours. We do not ship or have access to emails during weekends or Holidays. PayPal is the only method of payment we accept. We send invoices at the end of each business day (Central Time). Please DO NOT pay until you have your combine shipping invoice. Our feedback is automated; you will receive feedback as soon as you leave us feedback.
COMBINE SHIPPING:
Combined shipping depends on the weight of the items and their final value for
insurance purposes. and we will send you a combined shipping invoice at the end of each business day. All combine auctions must be won within the 4 days time frame to assure combined shipping. Please wait until all the auctions you are bidding on have ended before sending your payment, as we cannot combine shipping with paid auctions. Note that the 4 days time frame is in Real Time, and NOT in 24 hour increments.
Note that all of our items ship with insurance. Insurance is included in the shipping price. Buyer agrees to shipping fees advertised on the auction. We do offer combined shipping discounts, but we can only combine within one of our accounts. We can not combine shipping with our associate accounts. Ebay and Paypal protection policies does not allow us to combine shipping with different user id's. Our items ship within 5 business days after cleared payment. Please allow a few days for your Paypal automated email with your tracking number.
RETURNS:
We have a 100% satisfaction guarantee. If you are not completely satisfied with your purchase, you may return it for a refund. We do not do partial refunds. We will need to have the merchandise back in order to issue your refund. Contact us if you have any problems with your order before you leave us feedback or open a case on the Resolution Center, as this is not necessary .
Our return address is:
THR
3535 Mayflower
Springfield, IL 62711
Please include the auction number and your contact information, including email address and reason for returning. This will help us process your refund quicker. Please allow one business day for us to process your refund. If its been longer than that since your item arrived to our facilities, please contact us.