Every 1-2 months, the surgery is closed for an afternoon (usually during the middle of the week) for essential staff training. This is part of a Gateshead-wide initiative and during these times, emergency GP cover for Gateshead surgeries is provided by GatDoc, the service that provides out of hours care overnight and at weekends. The afternoons the surgery will be closed during the next 12 months are:

The surgery was inspected by the Care Quality Commission, an independent body that inspects G.P. practices to make sure that they are safe and perform effectively. The inspectors rated Oldwell Surgery as good in all areas and were pleased at the improvements that had been made since their previous visit.

If you have any ideas about how we can do things better or want to get involved in how the practice is run, please ask at reception about joining our Patient Participation Group

A reminder that the Electronic Prescribing Service has recently been launched. This means that in most cases, rather than being given a paper prescription to take to the pharmacy, a request will go there electronically. You should still allow 48 hours for your prescription to be ready after requesting it. If you are unsure about what this might mean for you, please discuss it with the surgery or your local pharmacy.