Frequently Asked Questions

What user roles are supported?

Editors & admins are paid users, with full edit rights on all boards. Viewers & contributors are free with some restrictions. More info

How do I sign up for a plan?

As a project admin, you can upgrade to a plan (or update what plan you’re on) from the in-app billing page.

Is my data secure?

Yes, your data is safe with us. Security and privacy of your data is our number one priority. We perform automated and manual security testing on a regular basis. We also work with third-party security specialists to keep our platform safe and secure.

How do I add more users?

If you add or remove new users during the billing cycle, we’ll only charge for the time used. (Don’t worry, we’ll do all the math.) You’ll see a prorated charge/credit on your next billing statement.

What are contributors?

Gather user insights from colleagues in support, sales, and marketing by inviting them into your project as contributors. Contributors can help input user research & feedback and enjoy view-only access to all boards.