SIP

IR is the corporate brand name of Integrated Research Limited, a leading global provider of proactive performance management software for critical IT infrastructure, payments and communications ecosystems.

The company boasts over 1,000 customers in over 60 countries—including some of the world’s largest banks, airlines and telecommunications companies. IR Prognosis provides them with business critical insights while ensuring continuity-critical systems deliver high availability and performance for millions of their customers across the globe.

IR’s ultimate goal is to make sure these systems run at their best and predict vulnerabilities before they arise.

Dean Manzoori describes Masergy as a technology company which own and manages the world’s largest global private network providing cloud network, managed security and UC as a service. To ensure the highest level of quality, their UC platform is embedded in the fabric of their global network and the UC PoP is the same as the MPLS PoP.

See Dean interviewed by TMCnet at ITEXPO in Florida

In a recent live interview with me, Dean explained the company has 100% in-sequence packet delivery, no packet drops and under one millisecond of jitter. They can in fact provide forensic information on every call made and get a MOS score as well.

This allows a company to see packet loss, latency and jitter – if any is related to call quality.

Tadiran has always tried to out-innovate its way to success. In fact they have recently innovated on a few fronts at the same time. Their Aeonix UCC solution is proudly offered on the Amazon Marketplace – one of the few available on this platform. Interestingly, when I did a search for the term PBX, Tadiran doesn’t show up.

I predicted the purchase of M5 by ShoreTel back in 2012 could get Vonage to consider going after the business space and a year later they purchased Vocalocity and a suite of companies to enable them to not only target the small business market but all the way up to the largest of the large companies. In an exclusive interview with Clark Peterson, President of Vonage Business Solutions, I got to learn a great deal about what is happening at the company.

Through three channel-based companies they purchased, they now 600,000 business seats as compared to 1.9 million on the residential side. Clark touted the fact that his company has better financial stability than most of the others in the space.

The telecom market was once said to be a great predictor of recessions – in fact it’s been said in the industry that back when all phones were wired, the first companies to know bad times were coming were the RBOCs or regional Bell operating companies such as Pacific Bell, etc. I couldn’t help but think of this when I spoke with Russell P. Markman, President - Business Services at Fusion. Especially in light of "economic downgrades from the IMF.

Fusion has a broad range of products and services from fax to conferencing and SIP while they target carriers, call centers and businesses with their various offerings.

There is some interesting timing in NTT DATA’s decision to purchase Dell Services in order to become a leading Global IT service provider. Before we get to that however, it’s worth noting the deal is valued at more than $3 billion has already helped Dell’s debt reduction and a ratings increase as it acquires EMC.

For NTT, The combined companies will offer expanded BPO capabilities with a focus on the healthcare and insurance markets.

Other benefits of the acquisition will include an increased infrastructure platform footprint, with Dell’s U.S., U.K.

Simplicity is one of the reasons ShoreTel emerged on the corporate communications scene and became a dominant player in a market once virtually owned by the likes of Avaya, Nortel, Cisco and Mitel. The company has also done a great job evolving its platform to keep up with the times. In 2011 TMCnet broke the news about ShoreTel Mobility for example – extending the ability of your communications system to live on your mobile device (see video below).

Intro: Gupshup is a smart messaging platform that offers advanced developer tools for messaging - handling over 4 billion messages per month. It enables developers to build bots for SMS, Twitter, Slack, WeChat, Teamchat and messaging apps with a unified API. It also enables developers to embed smart messaging into their app or website for a seamlessly integrated user-experience. Over 30,000 business use the solution according to the company.

As more carriers look to roll out UC solutions, GENBAND is there to help and in fact recently has been on a tear in terms of making relevant news. Since the acquisition of the Nortel carrier and large enterprise business, GENBAND has literally become a full-service telecom equipment manufacturer with a broad portfolio of features rivaled by only a handful of firms.

The GENBAND marketing team

In a recent meeting with Patrick Joggerst, Carl Baptiste, Bita Milanian and the rest of the management team (a small subset of the people above), I was once again blown away by just how many balls the company has in the air and is managing effectively. In fact, I just wrote up another story on all the company is doing and that was less than two weeks ago.

I just had a fascinating conversation with Sonus – they company responsible in-part for getting carriers to adopt IP communications is now seeing something very interesting happen. The company’s PSX or Centralized Routing and Policy Server is gaining interest among customers. The reason? They are looking to integrate their disparate IP communications systems together into a unified solution.