Cleveland Clinic Florida

Insurance & Contracted Managed Care Plans

The list below is for reference purposes only and is subject to change.
Check with your health plan to confirm that Cleveland Clinic is included.
Cleveland Clinic may participate in some, but not all, products offered by a health plan. Coverage limitations are dependent on individual group contracts.

T

U

United Behavioral Health

United Healthcare

USA Managed Care Organization

V

Vantage PPO

W

Watchtower Health Care Support Services

What is MyCare Ohio?

MyCare Ohio is the state’s first integrated care delivery system that coordinates the physical, behavioral and long-term care services for individuals enrolled in both Medicare and Medicaid. By helping these patients better coordinate their benefits in both programs, MyCare Ohio hopes to improve the quality of their healthcare and outcomes, as well as contain costs.

Frequently Asked Questions About MyCare Ohio

MyCare Ohio is the state’s first integrated care delivery system that coordinates the physical, behavioral and long-term care services for individuals enrolled in both Medicare and Medicaid. By helping these patients better coordinate their benefits in both programs, MyCare Ohio hopes to improve the quality of their healthcare and outcomes, as well as contain costs.

2. Which MyCare Ohio plans do you (Cleveland Clinic) accept?

At this time, Cleveland Clinic is participating with United Healthcare’s, Caresource’s and Buckeye’s MyCare Ohio health plans. In addition, we are exploring participating in the Aetna and Molina health plans.

3. Since Cleveland Clinic is a participating provider, does that mean my physician is participating?

All physicians directly employed by Cleveland Clinic are participating. The MyCare Ohio insurance plan you joined will be able to tell you which other physicians in your area are participating, including those who are affiliated with Cleveland Clinic, but not employed by us. Your plan’s phone number should be on the back of your ID card.

4. I signed up for Molina or Aetna as part of MyCare Ohio. Can I come to the Cleveland Clinic for care?

At this time, Cleveland Clinic is not a participating provider with these health plans, although we are exploring contracting with them. Until that takes place, care received at Cleveland Clinic will not be covered by Molina or Aetna.

5. If I have already chosen my MyCare Ohio plan, can I change it?

If you are covered by both Medicare and Medicaid and choose to receive Medicare services through MyCare Ohio, you may change your health plan every month.

If you are covered only by Medicaid, you may change your MyCare Ohio plan only within the first 90 days after first enrolling into MyCare—and then again during the annual open enrollment period.

7. How can I find out about my benefits, obtain claims processing information or find out about authorization requirements under MyCare Ohio?

The MyCare Ohio insurance plan you chose will be able to answer those questions. Your plan’s phone number should be on the back of your ID card.

8. For services prior to May 1, 2014, whom should I contact?

You would contact the insurance with whom you were covered prior to May 1, 2014.

9. How will I know that I am enrolled in MyCare Ohio?

You will receive an insurance card from your assigned health plan with the following logo:

For confirmation, you can also the Medicaid Consumer Hotline at 1.800.324.8680.

10. Who can I contact for more information?

You can call the Ohio Medicaid Consumer Hotline at 1.800.324.8680, or visit their website at www.ohiomh.com. You can also contact a Cleveland Clinic financial counselor or our Customer Service team at 216.445.6249.