I can't recall how I first found Castleware's site, but I'm so glad I did!
We absolutely LOVE their sleep sacks! I bought one in the interlock organic
cotton and one in the organic velour (so soft and cozy), to cover different
temps. I got them more than a year ago, and both of them still fit my son,
who is tall for his age. I think the sacks must run large, because the
velour sack is 2T and still fits, while nothing else that's 2T fits him at
all (other sleepwear or pants). And the 3T has room to grow, which is nice
because we'll get so much extra wear out of it. (We just roll up the cuffs
once on the 3T so my son can keep it on if he wants to after waking and
walk around without tripping.) So we love the products! But even better has
been my experience with customer service. Before my first purchase, Maureen
answered several emails from me with detailed questions about which sizes
to order, whether the fabric would shrink (it's preshrunk), etc. etc. When
there was a slight error with my order, Maureen noted it and fixed it
promptly and at no cost to me (she sent out the correct item immediately
and did not make me wait until she received the other one back from me --
as most sellers would). Then, even more impressively, when the zipper broke
on the velour sack recently (after 18 months of almost daily use), I
emailed Maureen to see if I could pay Castleware to repair it, and she had
me send it t her right away, with no questions asked, and repaired it free
of charge (I payed for shipping there, obviously, but she covered the way
back -- so nice)! All in all, I have every confidence in Castleware -- and
my wife and I love that we can choose a healthier option for our toddler
(avoiding the scary flame-retardant fabrics that so many other sleep sacks
and PJs have) -- while also enjoying grade-A customer service. Thanks to
Maureen and the Castleware team!