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Are you performing upgrades on your online personal banking website? When I try to login via Chrome, the page refreshes every 2 seconds, and when I use safari on a tablet, I can click through the bill pay process.

T, Philadelphia
October 31, 2014 02:08:37 PM

1 Response

In reply to T, Philadelphia

We appreciate you stopping by TD Helps with your question today. We understand that online difficulties can be frustrating and we're here to help.
Please note that our website is compatible with the newest versions of both Internet Explorer and Firefox. If you are not using the newest version of one of these browsers, it's possible you're not able to view all features of our site, and we suggest making this update. You may also want to clear your cache and cookies; sometimes that fixes any browser issues. If the problem persists please disable any plug-ins and restore your browser defaults. Or, as you`ve noticed, you may also switch browsers altogether.
If you're using Google Chrome, we recommend trying this fix to eliminate any "flashing" issues. Please find an option on your browser to Reset Browser Settings, and follow any prompts to complete this process. If for any reason this doesn't correct the issue, you may also try to remove and reinstall the Chrome browser.
If you have any further questions or are still having trouble logging in, please contact us at 1-800-493-7562 to review your options with a TD Bank Digital Banking Specialist, 24 hours a day, 7 days a week.
Thanks again, and feel free to reply on TD Helps if you have other questions! Have a great weekend.

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