Although more customers are satisfied with Apple's phones than any other handsets, but they're not as happy as they were last year.The American Customer Satisfaction Index shows Apple receive a score of 81(on a scale of 100) in terms of customer satisfaction which drops 2 percent from its 2012 position.At the same time, the satisfaction with Motorola, Nokia and Samsung grew 5 percent, 1 percent and 7 percent. And HTC and LG Electronics also drop their satisfaction scores.