About Us

Why Choose HD?

At HD we own and operate our own state of the art Datacentre right here on Auckland’s North Shore, meaning we can monitor and address any faults 24/7/365.

Flexible, Customised Services

From custom built broadband services to complex IT infrastructures, our enthusiastic and experienced staff take pride in designing innovative, high performance solutions to fit your needs.

HD is one of New Zealand’s leading privately owned and operated ISPs specialising in Internet Services, Telecommunications, Cloud and Datacentre Services.

We understand that our customers want services that they can rely on & in order to achieve this, we take extensive measures to ensure that all products & services not only meet the requirements of our clients, but also have the redundancy and scalability to consistently exceed them.
Dedicated High Quality Bandwidth means, unlike most other ISPs, we don’t oversell bandwidth to keep costs down. This practice inevitably slows networks and leads to costly downtime for the end user. Instead, we dedicate specific bandwidth allocations to each of our customers, ensuring consistently high performance.

Fast, High Capacity Network

Our network maintains more than twice the capacity that our clients use, leaving ample room for periods of high usage.

Dedicated High Quality Bandwidth

Unlike most other ISPs, we don’t oversell bandwidth to keep costs down. This practice inevitably slows networks and leads to costly downtime for the end user. Instead, we dedicate specific bandwidth allocations to each of our customers, ensuring consistently high performance.

Meet Our Team

Ben Simpson

Co-founder, Director, CEO

Visionary, Business strategist, Innovator. Ben is a self-taught tech expert who built the HD Group from a startup to a successful company. Ben's professional expertise includes strategy, product development, business analysis, IT operations, digital assets and hardware procurement. His entrepreneurial spirit is now focused on blockchain-based platforms and other fintech solutions.

Daniel Tanner

Co-founder, Director

Entrepreneur, Business strategist, Institution-builder. He saw potential in Ben's business idea and has guided the HD Group every step of the way. Danny has over 50 years' experience in international trade spanning a variety of industries. He founded his first company at 20. By 28, he began expanding his business with large-scale investments in startups and established businesses throughout Australasia.

Dean Cates

General Manager

Dean oversees the day to day operations of the business whilst working on our longer term plans. Also is charged with growing the business and being a point of contact for our large clients. Dean has 10 plus years in senior management roles and has a long history of business development.

Andy Woods

Chief Information Officer

Strategist, Security Analyst, Engineer. Brad oversees HD Group's technology-related strategies and initiatives. He monitors the company's operational needs and plans the deployment of tech infrastructure. Andy also leads the design and customisation of tech platforms to ensure optimal performance. He has been in the IT sector for over 20 years.

George Zhao

Senior Systems Engineer

Systems Architect, Cloud Engineer, Security Analyst. George has a keen interest in high-end technologies and has been working on the HD Cloud computing team since 2014. He is experienced with different cloud services, system automation, cloud security and technical and business applications of cloud.

Peter Zheng

Senior Software Engineer

Full-stack Developer, Database Architect. Peter enjoys experimenting with new web technologies as much as driving his car. He has been commercially involved in PHP web development since 2011. Peter has a Bachelor Degree in Computer Science from Waikato University.

Sheldon Dsouza

Front-End Developer

UX/UI Designer, Front End Developer, Coder. Sheldon has a strong eye for design and enjoys pushing pixels and lines of code and graphics. He plans, experiments with codes, maintains and upgrades online platforms. He also monitors online traffic and works on SEO and SEM.

Neil Wang

Support Engineer

System Administrator, System Analyst, Technical Support. Neil supports our HD clients on a day to day basis to ensure our clients receive the highest quality support.

Owen Milburn

Systems Support

System Adminstator, System Analyst, Technical Support. He brings his plethora of experience across a range of roles in information technology sector to act as in vital cog in the HD team.

James Carle

Datacentre Manager

Systems Security, Equipment Maintenance, Business Strategy. James runs the HD Net Datacentre and ensures compliance with international standards and systems. He supervises the designing and evaluation of all server systems, identifies issues and implements timely resolutions.

Ian Massam

Datacentre Assistant

Systems Security, Equipment Maintenance, Business Strategy. Ian's wealth of knowledge and hands-on experience in the electronics industry has been invaluable to the HD Group. He runs the HD Net Datacentre and ensures compliance with international standards and systems.

Jessie Horsburgh

Accounts

Jessie deals with the money side and handles client cancellations, she hates seeing them go. When she's not busy she also backs up the front line support team.

online

Carol Birdsall

Executive Assistant

Staffing, HR Policies, Performance Evaluation. Carol leads the organisation's strategic people management programme. She specialises in sourcing talent for all aspects of the business.

Jeffrey Enriquez

Support Manager

Business Strategist, Technical Support, Provisioning. Jeff oversees the support operations for the groups services. He monitors industry trends and government policies. He manages business objectives and measures results. Jeff also maintains budgets, allocates resources and reviews progress. He also provides technical support, liaises with partner.

Regina Lamositele

Service Delivery Manager

Liaising with our wholesale providers to ensure delivery runs smoothly for new connections and acting as a conduit between our clients and the fibre providers. Regina also provides customer support during peak times.

Aziz Patel

Technical Support

Broadband Support and Provisioning, Troubleshooting, Account Auditing. Aziz provides remote support to the HD Group's Unlimited Internet customers. He monitors and analyses customer requests and handles new broadband connections. He also provides advice, guidance and expertise to customers.

Luke Goodwin

Technical Support

Broadband Support and Provisioning, Troubleshooting, Account Auditing. Luke provides remote support to the HD Group's Unlimited Internet customers. He monitors and analyses customer requests and handles new broadband connections. He also provides advice, guidance and expertise to customers.