3 Ways To Show Your Agents Some Love on Valentine's Day

It's almost Valentine's Day, a time where friends, family, and loved ones put extra thought into showing how they care about you. February 14th doesn't have to be a romantic day; it can be a day where you impress your work colleagues with a thoughtful gesture. So why not take the step and show some love in your contact center?

82% of consumers say the number one factor that leads to a great customer service experience is having their issues resolved quickly (LivePerson). When agents can view rich insights of a customer profile they can tailor conversations to deliver a more personalized service.

Gabrielle Targosz specializes in social media, internal communications, analyst relations, media relations, employee advocacy, and corporate communications. She is responsible for spearheading internal communications, activating brand ambassadors through employee advocacy tools and social media, and building enterprise credibility for Five9 through modern marketing paid, owned, and earned channels. Gabrielle holds a bachelor’s degree in communication and media studies from San Jose State University.