Caretaking review

We are currently carrying out a review of our caretaking service and we are keen to hear the views of customers to help us shape the new service.

25 April 2018

Whilst we have achieved a great deal since it was established in 2007, we are ambitious and always strive to improve our performance and customer satisfaction.

In order to deliver the high standard of services that our customers expect we regularly review the way we work to ensure we are providing the best possible service to our customers. This review of our caretaking service will hear form both customers and staff to see how we can continue to improve and develop the service

Customers can have their say on the caretaking service using our short online questionnaire or using the freepost card which will be delivered to your home. Your feedback, along with feedback from the caretakers, will help develop a new model.