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Returns and warranty

Warranty 24 month Bring-in

30-day right of return

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30-day right of return

This product may be returned within 30 days after shipment or collection. A minimum of 10% will be deducted from opened products. Unfortunately, we cannot accept a product if it is damaged, incomplete or missing its original packaging.

Returns and warranty

Please use our simplified returns and warranty process to return a product or register a warranty case.
Returns and warranty

Please use our simplified warranty process to view the warranty period as well as any warranty extensions you may have purchased. This will ensure that your return or warranty case is processed quickly and effectively.

Warranty services

Warranty extension Bring-in

The warranty is extended at the same conditions as the manufacturer warranty.

to 3 years

CHF 46.30

to 5 years

CHF 60.60

Warranty upgrade to On-Site

The device is checked on-site by an authorised service specialist and, where possible, refurbished to its original working order. In the event that it cannot be repaired, it is sent to the service centre. Furthermore, a replacement is provided for all TVs.

to 2 years

CHF 35.–

to 3 years

CHF 85.80
*

to 5 years

CHF 116.–
*

* incl. Extension of the warranty
The warranty will be extended for the respective period of time