Use cold water and mild detergent (Woolite). Drying is NOT recommended - Air Dry Only - Do not Dry Clean.

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FAQs

Pillow covers are sized according to insert size NOT actual finished pillow cover size. Actual finished pillow covers will measure approximately 3/4" - 1" smaller than stated sizes for a professional fit.
With the above in mind, you need to order an 18" by 18" pillow cover to fit your 18" by 18" pillow insert.

Wholesale terms are available, minimums apply. Contact us at info@freshcanopy.com for details.

If you are unsure of the color, texture or weight of a specific fabric, order a swatch through the listing below:
http://www.etsy.com/listing/190925937/fabric-swatch-fabric-sample?ref=shop_home_feat_1

Due to the high cost of both materials and time, please order fabric swatches if you are unsure of how the pattern and/or color will work with your décor. Also, double check measurements before ordering.
Because curtains are made to order and rarely able to be resold, curtains in our standard construction (rod pocket header and cotton lined) are available for exchange/return with a restocking fee of 20% of the item price.
Made to order curtains with upgrades to the header or lining, or which are made in non-standard sizes are not eligible for return or exchange, except in case of seller error.

We recommend a 90/10 feather/down or a faux down polyester pillow insert for our pillow covers. You can now order a quality insert directly from our shop at:
https://www.etsy.com/shop/FreshCanopy?ref=seller-platform-mcnav&section_id=21998343
Sales are final on our pillow inserts. For health reasons, we do not accept returns or exchanges for pillow inserts.

Pillow covers are sized according to insert size NOT actual finished pillow cover size. Actual finished pillow covers will measure approximately 3/4" - 1" smaller than stated sizes for a professional fit.
With the above in mind, you need to order an 18" by 18" pillow cover to fit your 18" by 18" pillow insert.

Wholesale terms are available, minimums apply. Contact us at info@freshcanopy.com for details.

If you are unsure of the color, texture or weight of a specific fabric, order a swatch through the listing below:
http://www.etsy.com/listing/190925937/fabric-swatch-fabric-sample?ref=shop_home_feat_1

Due to the high cost of both materials and time, please order fabric swatches if you are unsure of how the pattern and/or color will work with your décor. Also, double check measurements before ordering.
Because curtains are made to order and rarely able to be resold, curtains in our standard construction (rod pocket header and cotton lined) are available for exchange/return with a restocking fee of 20% of the item price.
Made to order curtains with upgrades to the header or lining, or which are made in non-standard sizes are not eligible for return or exchange, except in case of seller error.

We recommend a 90/10 feather/down or a faux down polyester pillow insert for our pillow covers. You can now order a quality insert directly from our shop at:
https://www.etsy.com/shop/FreshCanopy?ref=seller-platform-mcnav&section_id=21998343
Sales are final on our pillow inserts. For health reasons, we do not accept returns or exchanges for pillow inserts.

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Additional return information

Returns hurt small businesses; therefore, if you are trying to match colors in your home, please order a fabric swatch as colors vary from monitor to monitor.

Unfortunately, there are times when once the items are in place that they just don't work with your décor.

PILLOW COVERS -

Exchanges and returns are accepted on standard sizes ONLY within 14 days of receipt. Pillow covers must be returned in their original, new condition. Buyer is responsible for shipping.

Upon receipt of returned items, we will begin processing your exchange or a refund will be issued less shipping charges via the original payment method.

Custom sized pillow covers can NOT be accepted for exchange or return except in cases of seller error.

CURTAINS -

Due to the high cost of both materials and time, please order fabric swatches if you are unsure of how the pattern and/or color will work with your décor. Also, double check measurements before ordering.

Because curtains are made to order and rarely able to be resold, curtains in our standard construction (rod pocket header and cotton lined) are available for exchange/return with a restocking fee of 20% of the item price.

Made to order curtains with upgrades to the header or lining, or which are made in non-standard sizes are not eligible for return or exchange, except in case of seller error.

PILLOW INSERTS -

Sales are final for pillow inserts. We do not accept returns or exchanges on our pillow inserts due to health concerns.

Additional policies

Additional policies

All items are made in our smoke free shop/storefront in Jacksonville, Florida.