02-Mar-2018 07:53 PM

impact

Posts: 1

IPF650 Roll paper keeps saying "paper jammed" align with orange line. There's nothing jamming up the paper it pulls it from the roll and then this error comes up. It continuously does it. Any ideas how I can resolve this?

16-Aug-2018 09:45 AM

Total Imaging Support Dept

Posts: 3

Hello there, have you tried following the user manual? There are many steps within the manual to guide you through clearing a paper jam, including cutting the paper roll to give it a nice clean, straight edge (which the printer prefers).