News

VA Directors to Conduct Monthly Clinic Visits

6/20/2014

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Veterans Affairs Department medical and healthcare directors will conduct monthly visits to VA clinics to inspect scheduling practices, announced
the organization. Inspections of VA medical centers will take place every 90 days. "Our top priority is getting veterans off of wait lists and into clinics," said VA Acting Secretary Sloan Gibson, in VA's June 18 release. "We need our folks in the facilities to work directly with staff, answer all questions, and ensure our veterans receive the timely care they have earned. Veterans must trust their health care system and these reviews are an important step towards restoring integrity in all our scheduling activities," he said. This announcement follows the release of an audit this month revealing systemic problems in areas like wait times for veterans to receive medical care.​​​