With the digital world evolving at such a rapid pace, Fujitsu is transforming to help customers develop businesses that transcend conventional industry boundaries. It is critical that all of us fully understand the FT&SV, our management direction and approach to co-creation, so we can clearly articulate the value of our vision to customers, prospects, partners and other stakeholdersCLICK ON GET CONTENT BUTTON TO ACCESS

Watch our Digital SaaS - ServiceNow Team go through an overview of the products and our solutions, and shares some of our most exciting ServiceNow experiences to help your customers on their Digital Transformation Journey, with an in-depth Q&A period with the team at the end.

Fujitsu has a 7 year partnership with ServiceNow as a Gold Services Partner: implementation partner and a Re-Seller, and have done 400+ implementations globally. We deliver end-to-end ServiceNow solutions, from consultancy, implementation, integration, service orchestration and stakeholder communication, through to training and support. We are proud to be able to provide this full lifecycle support for our customer's ServiceNow implementations.

ServiceNow is a cloud based software that provides service management-solution-as-a-service. It specializes in workflow and process automation for IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).

Ever submit a proposal and find the client questioning how you'll prepare them for the change? Ever execute a project and the client can't even get aligned on what they actually want? Ever deliver a project on time, on budget and right on the requirements but the client is still not happy with the results? Ever deliver a project where the client was not adequately ready to embrace the new capabilities despite our best efforts in training them?

Organizational Change Management (OCM) is a BCS solution that can help you strengthen your proposal to address concerns about these problems. Using best practices our OCM leaders will help your proposal address client concerns about aligning their culture to embrace the change and adequately preparing them to hit the ground running when they go live. During execution our OCM experts can help you drive client success through processes and techniques that prepare them for the change.

In this session we will provide:
An overview of OCM

What is OCM and how does it work?

Small, medium and large approaches to OCM

How to engage with BCS to determine the best approach for your opportunity if it is needed

An overview of why this is being include in the BnB process and how to fill out the required slide

To keep up to date with all the technologies in SQL Server, the DBA or developer who wants to stay ahead is faced with the struggle of constant learning. With every new release, it seems that at least one entirely new application platform appears, alongside innumerable additions to, and improvement of, existing features. How do you keep up while avoiding information overload, unnecessary detours and dead-ends?

The SQL Server Stairways is our solution to this problem. Designed to smooth out even the steepest learning curve, each Stairway is a SQL tutorial series focused on a single topic and is arranged into no more than a dozen easily-navigable tutorials that we call 'steps'. Each step is the length of a typical magazine tutorial, and emphasizes practical, hands-on learning, with just enough background theory to help you understand the topic at a deeper level.

Using straightforward language and avoiding jargon and marketing babble, each Stairway tutorial series is designed to take you from zero knowledge of a particular SQL Server topic, to a level of practical understanding that will allow you to start using that feature in a production environment. The learning gradient is steady and manageable, but also brisk. You won't be wasting time.

Our team of Stairway Editors, including Kalen Delaney and Brad McGehee, have selected technical topics that all SQL Server DBAs and developers can benefit from mastering, and have persuaded leading experts in those fields to author them.

Redgate offers a selection of free PDF downloads of some of their books at this address:http://www.red-gate.com/community/books/#sqldev
Any book that has the "Free PDF download" link is available once you enter your name and email on the subsequent page.
The books are grouped into the following categories:

See how Fujitsu GLOVIA OM is leading the way of bringing back office information to the front office. In this training session you will see a live demo of the solution, and learn about how GLOVIA OM integrates with other systems, recent case studies and user stories (target customers), and connect with the BAS SaaS and GLOVIA OM team for an in-depth Q&A period.

Fujitsu GLOVIA OM is a top rated cloud-based order management solution based on over 30 years of experience in the ERP business. Unlike a traditional ERP solution, GLOVIA OM is quick to deploy, easy to modify and seamlessly integrates with Salesforce as it is 100% native on the Force.com Platform. GLOVIA OM will provide that agile layer that works as a System of Engagement connecting to the back office Systems of Record (SAP, Oracle, Accounting Software, etc.) providing:

Many myths and misconceptions exist concerning what DevOps is and is not. The ultimate goal of the DevOps Foundation course is to demystify DevOps so participants can better understand the rationale, concepts and practices underlying this veritable revolution

This learning event has been designed to support the delivery of the different disciplines of the Fujitsu Managers Accreditation Program (FMAP).

It is primarily aimed at those who directly manage attendees of the Fujitsu Management Accreditation Program. This learning event is also beneficial to managers or team leaders who wish to further develop their coaching skills.Outline

This learning event has been designed to support the delivery of the people management discipline of the Fujitsu Managers Accreditation Program (FMAP).
It is primarily aimed at those who directly manage people (e.g. who prepare performance reviews) either newly promoted in this role or experienced manager new to Fujitsu.
This learning event is also beneficial to experienced managers who wish to improve their people management skills. It has been especially effective when there is a mix of experience levels among the participants. Outline

Topics covered:
Define and articulate the term MetaArc and the technologies, tools, services and partnerships that it encompasses.Describe the drivers, market drivers, and client issues that MetaArc addresses.Increase client confidence in Fujitsu by demonstrating your ability to recommend, refine and position propositions enabled by MetaArc.Target Audience: Sales

We created this online course in order to make it as simple as possible for employees to play a role in Fujitsu's digital transformation. Oktopost has been the single most effective initiative we've introduced to close the gap in digital share of voice between Fujitsu and the competition. Posts by employees have already generated a media value equivalent to US$150,000 , but we're just getting started. The more you post, the further the Fujitsu message spreads.

I understand that there are numerous demands on your time, and that Oktopost is yet another. However, if you spend only five minutes a week posting content that you believe is relevant to your social network, imagine how quickly we'll hit the US$1 million mark in media value. It's within our reach, but we all need to play our part. Happy Oktoposting!

By focusing on a Lean, evolutionary approach to digital transformation, RunMyProcess delivers small changes, quickly, that ultimately combine to make big things better. We are here to transform the way business works by delivering end to end digital systems that connect people, software and things.

Learn about K5, our next-generation cloud platform specifically designed for enterprise customers and one of the four sets of capabilities within our MetaArc portfolio.You must login with the G05 domain name instead of the default CORP
eg. G05\\xxxxxx

Learn about our MetaArc digital enablement platform, Hybrid IT and K5
There is a certification exam for each module.
Login: same as your login to your laptop, be sure to select G05 in the dropdown menu when prompted.

Play Recording

There's a lot of talk about IoT, but few entities deliver real, customer-funded projects with clear business benefits. GlobeRanger is one of them. Having deployed solutions in more than 300 facilities, connecting more than 20,000 devices, GlobeRanger gives Fujitsu IoT credentials and a ready-to-use IoT platform. Selling IoT is different. Success starts with consultative selling: understanding the customers' operations and pain points, then delivering a business solution using technology. Focus on selling the problem you solve.Join us for our latest training session in the Americas to share how GlobeRanger delivers real and quantifiable benefits to customers.

If you have questions or would like more information prior to the session, pleasecontactNabil Lodey.

Boeing and Ford demonstrate how companies can use one of these four approaches to create a digital business industry vision.
Additional articles
Six Trends in Cybersecurity Develop an Open Innovation Framework How to Respond to Customers That Aren't Human How Brands Tap Into Mobile Payments Four Megatrends Impacting the Data Center Unrest Across Europe is Causing Supply Chain Disruption Brexit: Logistics Leaders Face Complexity and Cost Implications Create an Industry Vision for Digital Business Securing Trust in Digital Business Where to Place Your B2B Marketing Bets in 2016

This session helped us discover how Fujitsu's new Cloud Service K5 aligns with our Managed Hybrid IT services to help customers exploit the enormous potential of digital business and maximize the value of existing core systems.

Recording

Presentation

You must log in with your G05\\username credentials (instead of Corp\\username)

What technology and market trends are occurring to meet the changing cybersecurity landscape

Which security technologies and processes have changed to accommodate the demands of digital business

How cybersecurity leaders in organizations can use these trends to their advantage

During 2015, we've continued to see changes in cybersecurity for organizations. Threats are evolving, becoming increasingly sophisticated and more numerous. Traditional approaches to securing IT systems have expanded to include new requirements to meet the additional demands of operational technology and the Internet of Things. This webinar reviews the lessons learned and informs listeners how to use the past to create the future.

Which technologies enterprises must master to unlock the full potential of the IoT

What new skills are required in the age of IoT

Why managing vendor and technology risk will be vital to successful IoT deployments

The Internet of Things (IoT) will demand a wide range of new technologies and skills, including new hardware platforms, new networks, new operating systems, new types of high-volume data processing, new cloud services, new endpoint management tools, and new standards and ecosystems. This webinar explores 10 of the technologies organizations must master to excel in the age of the IoT.

The world of business is changing rapidly. Customers and employees alike expect to do incredible things - access services and data at any time, from anywhere, and via any device. Those demands are driving enterprises to embrace ever-more digital solutions and advanced IT strategies.

With Fujitsu's Cloud Service K5, the incredible is now within reach. Fujitsu Cloud Service K5 offers a solution for customers wishing to drive operational efficiency, digitalization and Hybrid IT across the public, virtual private and private cloud as well as robust (traditional) IT. It combines an Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) offering into a single service which can be consumed via 4 models:

This will cover Visual Studio Team Services functionality for creating a development repository TFS/Git or using an external repository (GitHub/SVN), including branching (Dev/QA/Staging/Prod), continuous integration with deployments and release management.

Unit Testing and Load Testing with Visual Studio Team Services

30 min

This will show how to integrate unit testing and load testing into your continuous integration within Visual Studio Team Services.

Application Insights in Azure

30 min

This will show how to setup your applications to send user insights, custom events, and debug information to Application Insights, as well as show how to view general health of your applications and setup alerting.

Break

10 min

Application Development Security in Azure

30 min

This covers general best practices for security when developing applications in Azure, as well as covering Key Vault.

DevOps in Azure for IT Pros

SEE PRE-REQUISITES TAB FOR PRE-VIEW VIDEOS REQUIRED

90 min

This is designed as a high-level overview for IT Pros to show how to automate the deployment and management of IaaS and PaaS services in Azure. This will cover working with PowerShell, ARM Templates, REST APIs, DSC, Automation, and Chef/Puppet.

"DevOps can indeed be a positive influence on ITIL, enabling improvements in various processes across the service lifecycle. A more collaborative DevOps approach adds value in service strategy, by ensuring that operations and development functions are included during the development of overall IT business strategy. A DevOps approach also adds value during service design, by ensuring that design coordination includes active participation from both operations and development—resulting in the potential for designing improved functionality and performance, as well as operational support. During service transition, a DevOps approach facilitates the effectiveness and efficiency of both change management, and the process of release and deployment management. By encouraging greater collaboration between development, operations, and indeed all IT functions, a DevOps approach can facilitate knowledge management as well. During service operation a DevOps approach can help ensure closer collaboration between the service desk and backline support and development teams—resulting in more effective incident and problem management. It also emphasizes the need for applying automation to change management as well as release and deployment management "models—thereby facilitating the frequency of deployments, more consistent delivery of new and changed releases, and improved quality. Continual service improvement (CSI) also benefits from a greater level communication and collaboration between development and operations teams, resulting in a higher level of teamwork, synergy, and creativity. The result is a greater likelihood of identifying improvement opportunities across the lifecycle, many of which will be turned into formal CSI improvement proposals - some of which will be approved and chartered for implementation. The result: higher performance, lower costs, and improved service quality."

Quick Reference guides about Lync

Getting started with IM, presence, and contacts? Want to learn how to set up Lync for calls and Lync meetings? Schedule, join, or share during a Lync meeting? The following guides can help. Download and print these brief guides to use as a desk-side reference. Each guide describes important features and provides step-by-step instructions to help you become a Lync expert fast.

Quick Reference about audio

Quick Reference about instant messaging, presence, and contacts

Quick Reference about Lync Meetings

Quick Reference about sharing and collaboration

Quick Reference about video

Lync provides IM, online meetings, availability information, and audio and video calling at work and while on the go. It's part of Office 365, a subscription, cloud-based service that gives you secure anywhere-access to Office applications, including Lync. In Office 365, Lync data—contacts, presence (availability) information, conversation history, and so on—is stored online. You can access it from your work computer, any computer—such as your home computer, a friend's computer, or a public computer—or a supported cell phone.
Other resources that might interest you include:

MICROSOFT: LIVE webcast event calendar. https://msevents.microsoft.com/CUI/InteractiveCalendar.aspx?culture=en-US
You must be associated to the Microsoft Partnership Network site. If you are NOT associated please contact cdc@ca.fujitsu.com

Managing a responsible business is fundamental to a company's ability to operate, and is an absolute requirement for us to truly represent One Fujitsu in our market.
In promptly completing our compliance obligations, we reaffirm and demonstrate our commitment to the values set in the Fujitsu Way, and to conducting our business in the most open and ethical way, at Fujitsu Americas and around the world.(Please see also Specifications and Prerequisite tabs)

The overall goal is to pass Fujitsu's Macroscope Agile Scrum Master certification exam (some time after the event). The purpose of the event is to help one be a Scrum Master using Macroscope as a resource.

You are involved in a client engagement to define or evolve their enterprise architecture? You have opportunities to promote our approach and methods in Enterprise Architecture? You wish to develop competencies in Enterprise Architecture? Then you should be interested in this learning program.

This learning program includes a number of segments starting with self-learning assignments and ending with a series of practical workshops around end of September 2015, allowing a gradual mastery of the Architecture domain. Individuals can participate to one, many or all the segments based on interest and availability.

If you are interested to participate in this program, please communicate with us. We will get back to you with more details as we understand the level of interest for this program.

You can always explore Macroscope 5.2 at any time, in particular the important upgrade of the Architecture domain - and thus move closer to their objectives of 5 days of learning!

This webinar focuses on how you can become a member of the Lean IT Association (LITA). Learn about LITA's growing portfolio of distinct certifications. Understand the steps to becoming an Accredited Training Organization, Affiliate Training Organization, Accredited / Associate Trainer. Plus our Go-to-Market and Enablement Programs available to you. (Recorded on June 30th, 2015)
Speakers: EXIN, PEOPLECERT, PINK ELEPHANT, QUINT, APMG, ITPRENEURS
Click GET CONTENT button to view video

Learn How to Align Your Educational Activities to the PMI Talent Triangle Framework

New Webinar Available Now

The PMI Talent Triangle framework can provide you with many opportunities. Here's a new webinar to help you understand how to align your educational activities before the CCR updates go live 1 December 2015.

Watch the webinar now to learn:

What the PMI Talent Triangle is and why it's important;

How it will fit into the CCR program updates;

And, what each of the skill areas mean and more!

Reminder: The CCR Program will be updated 1 December 2015.

Webinar series coming soon: Look for more information on our webinar series on important topics leading up to the launch in December.

Know all the details from our dedicated webpage: All details about the program updates have been consolidated into a central location on this webpage. Please bookmark the page - you will be notified via email when updates are made.

Presentation material from IDUG 2013 North America sessions.
This material covers one of the three streams presented during the event. The other two streams are:
- DB2 z/OS (i.e. mainframe)- DB2 on both platforms
*** Use WITHIN Fujitsu only please, do not share externally ***(permission granted by IDUG)

Presentation material from IDUG 2013 North America sessions.
This material covers one of the three streams presented during the event. The other two streams are:
- DB2 on both platforms
- DB2 for LUW (Linux, Unix & Windows)
*** Use WITHIN Fujitsu only please, do not share externally ***(permission granted by IDUG)

Presentation material from IDUG 2013 North America sessions.
This material covers one of the three streams presented during the event. The other two streams are:
- DB2 z/OS (i.e. mainframe)
- DB2 for LUW (Linux, Unix & Windows)
*** Use WITHIN Fujitsu only please, do not share externally ***(permission granted by IDUG)

How to take advantage of the User Interface Design and Prototyping techniques offered in Macroscope
Content Overview

This event combines two techniques - user interface design, and the use of prototypes to support UI design.

The self-learning is intended to be done while the learner has online access to the method, and is designed to ensure the learner is familiar with the basic concepts before the classroom portion.

In the classroom, the learners progress through a set of teamwork exercises based on a case study, in which they apply the successive activities of user interface design technique, supported by paper prototypes.

FUJITSU's Guide to Japanese is targeted at those looking to acquire beginner-level Japanese language skills. The guide offers a fun and interactive way to learn Japanese while at the same time developing a greater understanding of Fujitsu and our product portfolio.

Proper profile alignment is crucial to ensure access to all of the benefits Oracle PartnerNetwork (OPN) has to offer.

This guide includes the steps that individuals must take to be properly badged to access the right tools and information, and allow their companies to leverage their employees' assessments/certifications to become specialized. Being specialized enables companies to be recognized by Oracle and preferred by customers.

This guide provides the end to end process for new users to use to access Oracle systems. Some users may have completed some of the steps to create their accounts but need to complete the badging process by aligning accounts or synching their profiles to their Testing Profiles.

Welcome to this 9th Edition of the Enterprise Alliance Competency Development Bulletin! Our endeavor is to help build their capability, competency and readiness for all the joint Enterprise Alliance Partners focus areas and in the process build mature Microsoft Practices for the Alliance Partner WW. The intent is to provide pointers to relevant announcements, news related to competency, course updates on MPN/PLC, In-Person and online programs Worldwide, guidance on technologies in focus and relevant case studies.

Hope you find this information mentioned here useful. Please feel free to write back to in case you'd like to hear on any specific topics related to capability and competency development via this channel of communication.

The leadership skills of fostering team commitment through communication, negotiation, conflict resolution and coaching. The material is drawn from several other stand-alone courses.
The soft skills of leadership are essential for the success of a project manager. The PM who is skilled at fostering a high-performance team through communication, negotiation, conflict resolution and coaching will see far superior results. This course will give you a deeper understanding of these skills, an opportunity to practice them and to receive different forms of feedback to help you improve. The course integrates material from H01 Project Leadership Seminar, H08 Conflict Management, H12 Negotiation, plus selected material from M720 and M730.

This learning event provides an introduction to the Agile Delivery adaptation. It includes an overview of its phases, activities, deliverables, techniques and main roles.It also addresses how to manage an Agile project.

Microsoft Virtual Academy offers a selection of ebook freely available online at this address: http://www.microsoftvirtualacademy.com/ebooks#?fbid=hFln9ESigmW
From technical overviews to drilldowns on special topics, these free ebooks are available in PDF, EPUB, and/or Mobi for Kindle formats, ready for you to download.
Here you have the list of the available topics:

Agile development projects are always focused on the end user, and the creation of user stories plays an integral role in defining end user requirements to ensure the software meets all of their needs.
However, if you're new to agile development, you may be unsure of how to best utilize user stories in your development process.
Fortunately, this resource offers a detailed description of user stories and explains how they function within agile methodology. Read on for an explanation of the 3 Cs of user stories:
• Card
• Conversation
• Confirmation

Representatives from IB regions around the world met in Sunnyvale, California in October 2013 for training and collaboration to accelerate sales growth across Fujitsu global solutions. A key output from this session is the exchange of customer success stories from around the world. In preparation for this intensive week, all participants attended a series of webinars in advance to raise the level of awareness and understanding of our cloud strategy and key cloud offerings including case studies.

Copies of the slides used in these briefings and recordings of the webinars are now available to all Fujitsu. Links to the available material can be found in the attached. The briefings cover:

1. Overview of the Offering
2. Fujitsu's Value Proposition
3. Competitive analysis - how we differentiate/beat the competition
4. Target customer
5. Case studies and examples of what clients are achieving
6. Who to contact for help and more information

The most perfect system can fail if the change is not managed. Throughout the earlier phases of solution delivery, Macroscope reminds us of things that can pave the way for a successful implementation. In the implementation phase, all those preparations are brought to conclusion. In addition to the mechanics of conversion, installation and set-up, we see a strong emphasis on the organizational change - communication, training, work redesign, etc.This event familiarizes learners with the implementation phase and its deliverables and also reinforces the need to prepare for implementation throughout the solution delivery process.

It gives basic introduction about Communication Management and its importance in project management area and also overview on processes, key inputs and outputs involved in communication knowledge area as per PMBOK etc.

In this course students will learn essential programming skills and techniques that are required to develop Windows Store apps. This includes a combination of both design and development skills, as well as ensuring that students are comfortable using and making the most of the Visual Studio and Expression Blend tools.

PEERNET Reports is an embeddable Java reporting, labeling, and bar code solution. This presentation provide an introduction to two pivotal components of Peernet Reports 3.0 used in enterprise java development.
Peernet Reports Designers allows report designers to visually construct report or label by accessing any JDBC or ODBC data source.
PEERNET Reports Runtime Engine features an embedded Java execution environment with a runtime object model for the development of custom Java code with full access to Java 2 classes, or any of your own classes, for the development of dynamic reports and labels that change based on individual business requirement.

In Class Interactive Training Session - 5 hours minimum
This event familiarizes the learner with Fujitsu's Global business strategy and our Canadian strategy. It also focuses on the Fujitsu brand - how it was developed, why it's important, and the brand promise & attributes. The second half of the course focuses on how we can drive customer value by providing optimum support to our customers.

IBM Websphere Conference
Conference provides good training about IBM WebSphere Products and it also provides detailed new features that have been introduced in the latest versions and it will be very helpful for me.

The terms "structured" and "behavioural" are used interchangeably.
In addition to presentations and discussions, the course includes a team exercise on preparing behavioural interview questions for a sample staffing requisition.

The Architecture phase purpose is to elaborate on the findings of the Preliminary Analysis ("PA") phase, to stabilize the architecture and to reconfirm feasibility. As such, the goal is to do enough to minimize rework in subsequent release development, while deferring detail decisions that do not affect stability nor feasibility. "Knowing when to stop" is a key skill. It requires a multi-disciplinary team to integrate business perspectives, architectural concerns and organizational change management issues as well as development strategies.

This learning event enables the learners to use Macroscope material to plan system architecture stabilization in their own situations.

An excellent time to take this course is about 4-6 weeks before the conclusion of the PA phase - because it clarifies work that can be deferred from the PA phase to this one.

This is a five course program for project managers.
All the courses are in e-Learning and hosted on the SkillPort platform.Leading Teams:
- Launching a Successful Team
- Leading Teams: Developing the Team and its Culture
- Leading Teams: Building Trust and Commitment
- Leading Teams: Motivating and Optimizing Performance
- Leading Teams: Dealing with Conflict
You need to request access to the platform in order to follow this program.

The overall program is designed to improve your understanding of who we are, what we do, our customer-centric approach and how you contribute to our success.The second session is all about our customers. It's focused on our customer-centric approach, helping employees understand how we interact with customers and how to take ownership of this approach, to ensure we are building relationships for life based upon a genuine desire to make their business ambitions a reality.

The focus will be specifically on the V(Vision) and A(Architect) portions of the latet version of Macroscope - what they are used for and the various tools which are available to help develop and document approaches and solutions.

This book is an attempt to show that we can postulate a very small number of assumptions and utilize them to explain a very large spectrum of industrial phenomena. You the reader can judge whether or not the logic of the book's derivation from its assumptions to the phenomena we see daily in our plants is so flawless that you call it common sense. Incidentally, common sense is not so common and is the highest praise we give to a chain of logical conclusions. If you do, you basically have taken science from the ivory tower of academia and put it where it belongs, within the reach of every one of us and made it applica- ble to what we see around us.

What I have attempted to show with this book is that no exceptional brain power is needed to construct a new science or to expand on an existing one. What is needed is just the courage to face inconsistencies and to avoid running away from them just because "that's the way it was always done". I dared to interweave into the book a family life struggle, which I assume is quite famil- iar to any manager who is to some extent obsessed with his work. This was not done just to make the book more popular, but to highlight the fact that we tend to disqualify many phenomena of nature as irrelevent as far as science is concerned.
I have also attempted to show in the book the meaning of education. I sincerely believe that the only way we can learn is through our deductive process. Presenting us with final conclu- sions is not a way that we learn. At best it is a way that we are trained. That's why I tried to deliver the message contained in the book in the Socratic way. Jonah, in spite of his knowledge of the solutions, provoked Alex to derive them by supplying the question marks instead of the exclamation marks. I believe that because of this method, you the reader will deduce the answers well before Alex Rogo succeeds in doing so.

Interstage Process Analytics provides the next generation of process intelligence to improve business performance and achieve dramatic business results.

Our solution seamlessly integrates Fujitsu's leading technologies for process discovery and business activity monitoring and analytics. The product enables business users to automatically discover and then monitor in real-time business activities and business processes spanning the extended enterprise.

Process Analytics provides unprecedented real-time visibility into end-to-end business activities to optimize business processes and improve efficiency and agility.

Interstage Business Operations Platform (Interstage BOP) is a unified technology platform for developing enterprise-class, process-centric applications and services.
Interstage BOP consists of three vital functions:
- Service-Oriented-Architecture (SOA) based system integration to connect information and data from different sources;
- A full Business Process Management suite for process design, automation and optimization;
- A Composite Application Framework for easy and quick application development and deployment.

Sinan Aral is an Assistant Professor and Microsoft Faculty Fellow at the NYU Stern School of Business. He studies how behavioral contagions spread through social networks -- from products to productivity to public health. His novel research on information and behavioral diffusion in massive networks is being applied to a variety of fields including epidemiology, innovation management, organizational performance and development economics.

IT Service Management is one of the most important functions, in any technology organization, that can result in a huge improvement in terms of how your customers view your services. However, establishing effective IT Service Management can be difficult. Most companies rely upon the ITIL v3 framework for guidance on best practices and how to successfully implement IT Service Management.

This course is drawn from the P155-3 and P198-3 events - to provide an effective foundation for an AMS team member. It provides both a delivery and maintenance perspective on system components and the useful related Macroscope components.

An extract that summarizes the thoughts of two authors:
(...) there is plenty of evidence that high-performing sales people are those who listen and respond, who are flexible, and who think in terms of developing a solution to an emerging customer problem.

Sempai is now enabling you to set up alerts and track any content of interest to you. You will receive personalized notifications depending on how you have set up your alerts.
You can now also track the training requests you have submitted through Sempai or proceed to approvals on other people's requests. A complete workflow management tool has been implemented and is really simple to use.
This presentation will introduce you to these new features and help you set up your own alerts and track your requests and approvals.

In the past decade, several enterprises have focused on improving both technology and work processes in order to enhance their efficiency. However, greater success has been reached by those having developed an important element within their organization: leadership.
Engaging leaders are an inspiration to others thanks to their authenticity, commitment to people and passion for work.

Oracle Fusion Applications guides are a structured collection of the help
topics, examples, and FAQs from the help system packaged for easy download and offline reference, and sequenced to facilitate learning.

Oracle Fusion Applications guides are a structured collection of the help
topics, examples, and FAQs from the help system packaged for easy download and offline reference, and sequenced to facilitate learning.

Security Reference Manuals describe the Oracle Fusion Applications security reference implementation. This manual includes descriptions of all the predefined data that is included in the security reference implementation for an offering. The reference implementation can be customized to fit divergent enterprise requirements.

Oracle Fusion Applications guides are a structured collection of the help
topics, examples, and FAQs from the help system packaged for easy download and offline reference, and sequenced to facilitate learning.

Inspired from a book by Mary and Tom Poppendieck, this presentation is an adaptation of the Lean Approach based on the Toyota Production System in the IT domain.
Once the 7 Lean Software Development principles are revisited, 24 imaged viewpoints will provide a different approach to dealing with possible problems encountered in the field of IT.

This event familiarizes the participant with the safety, control and private information privacy (SCPIP) process in an information system development context. It presents the objectives and goals of the SCPIP to reach through the various development phases and related deliverables. The event specifies the context of the SCPIP handbook, defines its objectives and key concepts associated with security, control and personal information privacy. In addition, it addresses how activities, deliverables and SCPIP roles are linked to the generic development process and discusses the software package implementation as well as the main impacts of implementing the SCPIP in a development project.

This event provides a complete view of the activities and techniques used to develop the Unit Task Specification, working within the established architectural framework.
A series of teamwork exercises is used to practice and reinforce these activities.

Development workshop simulating the preparation of delivery acceptance testing with task aids and architectural documents defining the unit described in the file. Acceptance testing is put in context and compared to other tests performed by the development team.
The event concludes with a case study in which the facilitator assists participants during the process.

Architecture modeling techniques assist the system architect to develop the underlying framework for the system: decomposing it into sufficiently small pieces to master the complexity, partitioned in a way that increases cohesion and reduces coupling, and done to comply with design patterns and standards. The end result is systems that are highly stable, flexible, extensible, usable and effective.Object-oriented modeling is a synthesis of many of the important advances in modeling in the last three decades (e.g. modularity, encapsulation, state transition modeling, use case analysis).Note that P220-3 is an almost-identical event, but using traditional data process notation instead of the Unified Modeling Language used in this event.

This in-class development workshop deals with the data modeling technique (data or classes) and the basic technical concepts (formalism, integrity rules, partition criteria). It includes several exercises and discussion periods which support the learning of targeted competencies.

This in-class event covers concepts, formalisms, techniques and criteria to model the user and owner levels of the structure as well as the dynamics of an information system promoted by ProductivityCentre.
Combined with discussions, theoretical exposés, examples and a case study, the event not only allows for the modeling concepts proposed by ProductivityCentre to be manipulated but also enables the modeling technique to be gradually and efficiently put into practice by harmonizing the structure and dynamics of systemic components.

This event focuses on the execution of a delivery and maintenance as well as the development of deliverables, their level of detail and content.
The event begins with a presentation of the activities involved in each phase:
- evaluation of a maintenance request;
- definition of a work unit (sub-delivery);
- completion of a maintenance delivery or urgent request;
- implementation of a maintenance delivery.
The event includes several discussions on different types of maintenance requests - new need, technological change, correction, emergency - and how to deal with each of them. It specifically targets the process of implementing a change from design to delivery. The last part of the event covers the implementation phase of a maintenance delivery and how to contribute to it.
A workshop completes the in-class phase, which allows the learner to evaluate a change request and identify the various stages of completion according to the types of changes involved.

This training event begins with the presentation of an image synthesizing 40 years of exponential growth of networks and technologies. In this image, it is possible to identify key steps that led to the emergence of new capacities for exchange, storage, processing and communication of information and thus new ways for companies and organizations to achieve their business objectives.
The training event continues by establishing correlations between the emergence of these new capabilities, changing business environments (vertical, horizontal and ecosystems), the evolution of IT environments, and finally the evolution of large approaches to designing IT solutions. Among the many challenges imposed by the exponential growth of networks and technologies for designers, the ability to design IT solutions meeting new business requirements while preserving the heritage and past investments is also addressed in this training.
The third part of the training further develops three main approaches and variations to designing IT solutions known under the names of function-oriented, object-oriented and service-oriented approaches. It presents the reasons for their existence, the problems they address as well as the concepts and principles they convey.
We also discover the similarities and differences and try to understand the strengths and weaknesses of each.

This training event is entirely devoted to the study of the class diagram as defined by the Unified Modeling Language (UML) and certain renowned authors in the field.
It begins with a presentation of the role and scope of class diagrams in an IT solution development context.
The event then presents the key elements of notation in their graphic form as well as in the meaning each of them brings.
The event concludes by highlighting the main pitfalls which await the practitioners responsible for writing and modeling class diagrams and a series of recommendations proposed by various authors.

This training event is entirely devoted to the study of the architecture level process analysis and its three major steps as defined in the ProductivityCentre techniques.
Starting out with owner-level use cases found during the scope determination as well as from the knowledge of the business processes of the area being modeled, this technique targets unit task identification and outlining. The unit task outlines are essential for estimation and planning purposes. The unit tasks will later in the process be analyzed using the detailed use case analysis technique.
A significant part of this training will be focused on a thorough understanding of the break down criteria of various process levels.

This training event is entirely devoted to the study of the activity diagram as defined by the Unified Modeling Language (UML) and certain renowned authors in the field.
It begins with a presentation of the role and scope of activity diagrams in an IT solution development context.
The event then presents the key elements of notation in their graphic form as well as in the meaning each of them brings.
The event concludes by highlighting the main pitfalls which await the practitioners responsible for writing and modeling activity diagrams and a series of recommendations proposed by various authors.

This training event is entirely devoted to the study of the scope determination technique and its three major steps supported by the use case description and notation formalism. It also gives a global picture of the scope evolution throughout the solution implementation path as well as the collaborative techniques involved in the scope determination process.
In fact, establishing the scope of the information system requires input of several techniques. Starting with the definition of the owner-level use cases, the architecture modeling activities therefore takes place in two directions, that is, the comprehension of the system structure (object analysis) and comprehension of its dynamics (process analysis ). Process analysis and object analysis often lead to system scope revisions.

This training event is entirely devoted to the study of the use cases as defined by the Unified Modeling Language (UML) and certain renowned authors in the field.
It begins with a presentation of the role and scope of use cases in an IT solution development context.
The event then presents the expected attributes and a few best practices surrounding the textual writing use cases before continuing with further study of key elements of notation in their graphic form as well as in the meaning each of them brings.
The event concludes by highlighting the main pitfalls which await the practitioners responsible for writing and modeling use cases and a series of recommendations proposed by various authors.

This training event is a short two-part introduction. The first section introduces a few basic concepts associated with the notion of model and modeling activities, while the second part deals specifically with the classification and purpose of each diagram proposed by the unified modeling language known as the UML acronym.
UML diagrams are classified in two diagram categories i.e. structural diagrams and dynamic diagrams.
Structural diagrams are used to highlight the links and relationships between the various system components. The resulting models provide a static view of a particular aspect of a system, that is, they are independent of the timing and behaviour of the system or its parts. Among these diagrams, we find class, object, package, deployment and component diagrams.
Dynamic diagrams are dependent on the time factor and offer a vision of how the system, or one of its parts, operates. Among these diagrams are found the use case, interaction, status and activity diagrams.

The EV3.4 model completes the module series on requirements by presenting the steps of an engineering and requirement management process.
This module not only allows a return on all the concepts presented, but enhances understanding of the process that allows to identify, analyze, document, validate, verify and manage them.
Thus, each step is first introduced in terms of goals and characteristics and then is associated with the main techniques which can be used by practitioners at the event.
Among these techniques, some are briefly described while others are discussed in more detail.

A key concept gaining consensus among several authors is that the requirements must be stated in writing in order to be shared, monitored and managed.
The documentation which results is often associated to the format text. However, as with a deliverable, it can come under different formats: spreadsheet, data base business management tool, among others.
Module EV3.3 begins by presenting 3 types of documents frequently stated in the literature; «Vision and scope» document, «Use case» document and the software requirement specification (SRS) document.
The other sections of the module focus on the challenge of writing requirements by presenting quality characteristics associated to writing a good SRS document as well as those related to writing requirement statements.

A quality model defines a consistent terminology for the quality of the software product by determining the characteristics and sub-characteristics of the internal and external quality as well as the quality of use. The internal quality is the quality of the software itself. It concerns the internal technical problems of the software. The external quality is the quality when the software is activated, which is generally measured and evaluated during the testing phase in a simulated environment with simulated data by using external parameters.
The use quality is the user perception of the quality of the software product when used in a particular environment and in a specific context of use.
Module EV3.2 presents a few of the major software quality models by focusing more on the model defined by the ISO/IEC 9126 standard. This standard is the basis of several modern quality models and a good understanding of the latter facilitates the deepening of the features used in the evaluation of software products in both internal and external perspectives, and their use in a specific context.

The objective of module EV3.1 is to define the terminology and concepts associated to both the problem and solution domains. The first section of the module introduces and positions the problems, stakeholders and needs, as well as the major steps involved in problem and stakeholder analysis.
The second section explains how the transition between the problem and solution domains takes place. It also successively presents characteristics of the solution, business rules, functional and non- functional requirements, transition requirements and constraints, whether these be at the business design or implementation levels.

Training EV2.1-1 progressively presents key concepts conveyed by ProductivityCentre and provides a coherent overview of the deliverable organization and resulting concept structure.
This training demonstrates how the level of details of major deliverables evolves through the phases of the Base Delivery Path and the reason why it is so. This, in turn, leads us to deepen and distinguish the detail and the coverage level concepts defined in ProductivityCentre as well as the simultaneous engineering process and risk management levels.
Lastly, the knowledge shared in both modules sheds light not only on the importance of thoroughly defining the project document structure during the planning and start-up phases, but also on anticipating deliverables identified according to characteristics and particularities of each project.

ProductivityCentre is the Macroscope domain targeting design, implementation and evolution of information solutions.
This training presents the key concepts conveyed by ProductivityCentre and it is important to notice that, in this training, concepts and deliverables are interchangeable.
A concept represents a particular aspect of the information solution, such as an information model, a work process, a task, a component, a software system, a software architecture, an so on.
A deliverable is a tangible and measurable outcome that must be produced to complete a project or a section of it. It is normally used to describe the different dimensions of a particular concept, including its purpose, objectives, characteristics, structure or behaviour.
Throughout the training, we will gradually build the structure of these concepts by positioning each of them as well as presenting their relationships. Understanding how these concepts are organized, not only provides a global overview of the topics covered by ProductivityCentre but establishes the foundation for a thorough understanding of this Macroscope domain.

This class event familiarizes the learner with the development of developer architecture, as experienced in a project by using an object-oriented approach with UML formalism.
The presentation of concepts alternates with several discussions and exercises.
It begins by positioning the role of developer architects and continues with a presentation of the basics of developer architecture.
The developer architecture introduces the concepts of technical design, that is, application patterns (layered architecture, distributed architecture, etc...), design patterns, frameworks and class libraries. The workshop completing the event outlines the developer architecture of a System

This event introduces the concept of control, by stating its purpose throughout the delivery process, as it targets a new development or the implementation of a maintenance change.
The event specifically features the role a pilot has compared to other project stakeholders. It describes a pilot's responsibilities and tasks, this one's contribution to establishing the need to define the solution to implement as well as the verification of what is delivered and how to prepare the users to manage change.

This presentation will answer your questions about negotiation:
- What does the term negotiation mean?
- Is it a power relationship or collaboration?
- Is the other one my friend or foe?
- What outcomes are we seeking?
- At what cost?
- What about our relationship?

As a project manager, you are all familiar with the different techniques and tools of project management. You have also been trained on the management of individuals and the characteristics of different personalities and approaches to follow for best results. You have probably attended training sessions on conflict management and negotiation as well. Your experience translates as proof of this knowledge and lessons learned over time.

The "Project management, what am I getting into" presentation will bring you a different view of project management based on the approach where the team becomes the project manager's main focus. The facilitator will give you an overview of the context in which a project manager evolves as well as the resources he manages and the work environment where these work. A certain focus will be on the type of team and its development cycle. In conclusion, the facilitator will offer personal business advice to develop a sense of ownership in order to bring the team to excel.
All of this seen from the world according to "Paquet"!

The issue behind project success is often the project manager's ability to positively influence and motivate project team members, since his role is not to manage deliverables but rather the resources that will produce them. This influence is of the utmost importance in the project context along with the way leadership qualities can be improved.
Furthermore, by merely communicating, the project manager can also feel out the mood, motivation and expectations of the entire team. In a nut shell, the human aspect of project management plays a major role in the project manager's work.

Do you need to improve the performance of your projects? Do you want to increase project success probability? Do you wish to standardize project management in your organization? Do you feel that your organization is monitoring the progress of its large-scope projects? Do you need to provide Top management with a consolidated and integrated vision of your projects?
If at least one of these concerns sounds familiar, your organization most likely needs to set up a project management unit.

Macroscope 5.0 came along with increased accessibility. However, the multiple ways to accessing it may sometimes create confusion. If you are not sure you know your ways around terms such as MUG, MaaS, FABOK or your local copy of Macroscope, this short slide deck will clarify everything.

Use proprietary Fujitsu financial models to help determine selling price for a bid.ContentThe Fujitsu financial models are used to capture estimates of all resources required to deliver an engagement and to assist in setting the selling price based on target margins. These models also support the setup of the financial plan for the engagement. There will be a guided exploration of the LOMP002 and the BAP Lite, with in-class exercises on each.

This course focuses on the interpersonal skills essential for people working with others.
Participants will learn about themselves and their own communication style in order to more effectively communicate with peers and leaders. Effective communication includes the ability to demonstrate individual leadership and work well with teams.
Special Notes: This event is not a shorter substitute for the H01-3 Project Leadership Seminar. Although similar material is presented, this event has been created from the team member's point of view, and it is targeted towards a more junior audience. Recent participants in the Project Leadership Seminar may find the materials too similar and not gain additional benefits from this seminar.

In this session we'll take the concepts introduced in Part 1 and go even deeper. We'll provide a technical overview of the new application model and end-user application catalog that delivers this flexible working environment. Learn how best to design and deploy an optimized Configuration Manager 2012 infrastructure as well as some best practices and tools for migrating from SCCM 2007.

Are you ready for Microsoft System Center 2012 Configuration Manager? We are excited about our most important release ever for client administrators. Configuration Manager 2012 is user-centric, manages heterogeneous devices and introduces a new way to deploy applications; these capabilities will help you enable the Consumerization of IT, reduce costs, and drive agility for your organization. But there is more...a NEW interface, improved setting management, role-based administration, and infrastructure reduction. Get up to speed on all the key new capabilities of Configuration Manager 2012. We'll also provide a quick overview of Windows Intune, for those looking for a cloud based management for their unmanaged PCs.

End users are bringing consumer devices into the organization! iPhones, iPads, Tablets and Smartphones are now part of the corporate environment. New desktop technologies such as VDI, Tablets, Consumerization, among other pressures, are causing many IT environments to consider re-architecting their desktop infrastructure. Learn how to separate myths from facts, learn how to develop a strategy focused on meeting your users desktop requirements based on roles / personas, rather than implying that one technology fits all, and discover Microsoft and partner solutions that enable a Flexible Workstyle.

Learn how to make the magic from the keynote come to life for your organization. Get an overview of the key improvements in System Center 2012, the design principles for 2012, how those features will benefit your organization, and finally how you can implement within your organization to achieve business value.

1st presentation in a complete set of 8.
Cloud computing and the delivery of true IT as a Service is one of the most profound industry shifts in decades. Join Jeff Woolsey, Principle Program Manager, Microsoft's Management and Security Division, as he shares Microsoft's vision for cloud computing and shows how System Center 2012, as part of the Microsoft private cloud, will enable you to deliver the promise of cloud computing in your organization today.

This event is designed as a first overall contact with
Benefits Domain. In a logical sequence, it familiarizes the
learner with:
• Concepts related to realization of benefits
• The fundamentals of Benefits Domain
• The Program Management base process of Benefits Domain: its phases, main deliverables, key roles and main techniques
• Concepts and application of the Results Chain technique

The M720-3 Project Initiation and Planning learning event is primarily concerned with what the Project Manager's responsibilities are in relation to planning and, at a fundamental level, in relation to estimating. The M725-3 Detailed Project Planning and Estimating learning event is intended to build upon this and treat both of these areas in greater detail by concentrating on how a Project Manager can actually perform their role. The course is based around examples that each attendee is expected to work through and discuss.

Anyone who generally takes a project management or team leadership role - or expects to in the near future - should take this course.Designed to challenge both the experienced project manager and those new to the role, the course covers the skills, techniques, deliverables, and activities recommended at the beginning of a project. Project success is planned from the start!

You are a manager or currently playing a leadership role within a team? You are aware you must attend to individuals, but do you know managing the team as a whole is also important?
This training is designed to guide you in diagnosing your current team.

• What type of team do I currently have?
• Which development level has it reached?
• What is my style of management?
• To which level do I want to bring my team?

Once you have drawn a clear picture of your current team, you will be able to work on an adapted action plan enabling your team to grow as a whole and enhance group efficiency.

You will need to commit to energizing your team through team workshops and discussion sessions.

This course allows you to familiarize yourself with the concept of risk management and its process within a project environment.
It includes a combination of theoretical lectures, practical exercises, real-world examples and discussions with participants that will lay the foundation for sound risk management practices within your projects.

AGILE software development is a group of software development methodologies based on iterative and incremental development, where requirements and solutions evolve through collaboration between self-organizing, cross-functional teams. It promotes adaptive planning, evolutionary development and delivery, a time-boxed iterative approach, and encourages rapid and flexible response to change. It is a conceptual framework that promotes foreseen interactions throughout the development cycle. The Agile Manifesto[1] introduced the term in 2001.

Scrum is one of the methods based on the AGILE software development approach. It is an iterative, incremental framework for project management often seen in AGILE software development type of software engineering. Although the Scrum approach was originally suggested for managing product development projects, its use has focused on the management of software development projects, and it can be used to run software maintenance teams or as a general project/program management approach.

This training program was created to develop skills for identifying business opportunities at a customer and helping qualify them. It will also help attendees to manage complaints, enhance the value of a proposal, to close business opportunities and to manage the customer's objections. It's a familiarization event.

This event serves to develop or improve the aptitudes and attitudes contributing to successful presentations.
Learners are called upon to make presentations before the group (prepared in advance). These presentations are filmed on video and followed by individual and group feedback sessions. Learners thus have several opportunities to practice the acquired knowledge and to develop their presentation style by integrating effective presentation techniques.

This seminar targets competencies of workshop facilitation and emphasizes the role of the facilitator, who holds the key to any effective workshop. The seminar addresses the activities and deliverables for which the facilitator is responsible.
The main goal of the seminar is to have learners acquire the competencies necessary to act as workshop facilitators. Moreover, the training techniques used will provide the learner with opportunities to practice facilitation skills and the presentation techniques.

The Preliminary Analysis ("PA") phase focuses on feasibility. It guides the team to clarify the business capability that is desired, establish how that capability will contribute toward business value, and then seek answers to all the questions that affect feasibility. It requires a multi-disciplinary team to integrate business perspectives, architectural concerns and organizational change management issues.
This learning event enables the learner to use Macroscope material to configure an optimum approach to feasibility in their own situations.

· Become familiar with the Lean Service approach
Assess the potential of applying the approach in your organization
Purpose
· Experience first hand how the integration of how Lean tools can make a significant difference in your performance
· Discover the benefits of reorganizing your sector with Lean concepts

In this session of our conversation, Bridging The Gap Between Developers and Testers Using Visual Studio 2010, Etienne and Vincent deploy the web service to the lab environment and then run tests against it to ensure that everything is working.

In this session of our conversation, Bridging The Gap Between Developers and Testers Using Visual Studio 2010, Vincent updates the code to fix the production bug. Once fixed, he shows us how he associates the changes with the bug and commits the changes. Etienne then creates and runs a test case to prove that the bug has been resolved. Vincent highlights an important point - the new feature that he added is not in the build that Etienne is testing. Why? Etienne is testing the build from the code in the branch that was created for the production release (Vincent's feature was not part of the production release). Etienne then merges the release branch with main branch to bring the bug fix in with the new features developed after the production release.

In this session of our conversation, Bridging The Gap Between Developers and Testers Using Visual Studio 2010, Etienne and Vincent work through a situation that we are all very familiar with - a bug in production code! But how do we deal with defects in code after modifications have been made in support of new features? Branch the code. Etienne and Vincent explore the concept of branching and then show us how to branch code in a project.

In this session of our conversation, Bridging The Gap Between Developers and Testers Using Visual Studio 2010, Etienne and Vincent show how the developer uses the information gathered by the tester within Visual
Studio to resolve a bug. Vincent explores the test results and shows us the output of the recording taken when Etienne, as a tester, was running his test. Remember the IntelliTrace test setting that was enabled? Vincent looks at the results of that IntelliTrace and debugs the code to find the exact line of code that caused the application to crash. Once he makes the required updates to the code, he checks in the code and associates the code check-in with the bug filed by Etienne in the previous session. Last but not least, he updates the bug status, which lets Etienne know that he has a new bug to test.

Etienne looks up the recommended tests for the particular bug and reruns the test to ensure that the bug is, in fact, fixed. The first time he runs through the test manually. The second time, he uses Test Runner's action
playback capabilities to have Test Runner run through the test case, enter all the data, and capture the results, all on its own.

In this session of our conversation, Bridging The Gap Between Developers and Testers Using Visual Studio 2010, Etienne and Vincent explore the many different facets of manual testing. First, they introduce us to the different types of tests that can be run with Test Manager and walkthrough creating a test case that runs against the application. Once the test case is designed, Etienne and Vincent show us how to run the test case, record the actions for each step as the test case is being executed, and then explore the results of the test and the information Test Runner captures. All of that information is then used to create a new bug that is then filed for the developers. Etienne also highlights different settings that can be enabled or disabled for each test, including video recording and IntelliTrace.

In this session of our conversation, Bridging The Gap Between Developers and Testers Using Visual Studio 2010, Etienne and Vincent talk about the differences between white-box and black-box testing of applications. They switch hats and put on their "tester" hats, introducing us to a new addition to Visual Studio - Test Manager. Etienne demonstrates how to create a new test plan and add test cases to it. But how do you add a test case? Don't worry, Etienne and Vincent cover that in the next session of our conversation.

In this session of our conversation, Bridging The Gap Between Developers and Testers Using Visual Studio 2010, Etienne and Vincent show us the basics of a Scrum-based backlog and how to connect and migrate a backlog to Team Foundation Server from Excel. They also introduce us to DemoApp and the bug that's in the code. The bug will be worked on in later sessions of the conversation. During the Q&A session, Etienne also talks about and defines terms used in different methodologies, integration between Team Foundation Server and Project, and Team Foundation Server's API.

In this session of our conversation, Bridging The Gap Between Developers and Testers Using Visual Studio 2010, Etienne and Vincent look at automated functional testing by using assertions and the Coded UI Test Builder. Vincent records the actions he wants to tests, sets the conditions he wants to assert, the Coded UI Test Builders generates the test method, and then Vincent adds the test to the coded UI tests that he runs against the application.

In this session of our conversation, Bridging The Gap Between Developers and Testers Using Visual Studio 2010, Etienne and Vincent look at automated functional testing by using assertions and the Coded UI Test Builder. Vincent records the actions he wants to tests, sets the conditions he wants to assert, the Coded UI Test Builders generates the test method, and then Vincent adds the test to the coded UI tests that he runs against the application.

In this session of our conversation, Bridging The Gap Between Developers and Testers Using Visual Studio 2010, Etienne and Vincent use a previously manually recorded test to created an automated coded UI test. Etienne also demonstrates a trick on how to setup environment variables with scripts to ensure that the test runs against the version of the application that matches the environment in which you're testing without the you having to go in and change the code.

The practical project planning course provides participants with information on basic project planning practices. The event teaches participants how to make a high-level plan that significantly contributes to the success of the project. Participants are also introduced to techniques and tools used for project planning.
This course covers three key aspects of project planning which are: the breakdown of the project, the effort planning, the schedule development and the formatting of the project plan in MS Project. Exercises for each of these aspects will be performed by participants thus enabling them to practice the relevant concepts learned.

Built according to the object-oriented approach, this one-day event is a prerequisite to all other modeling techniques events. (P110-3 will also serve as such a prerequisite, but does not include all the content of this event.)
For the learners with no modeling background, this event is an introduction to modeling for information system design. For the learners with a data-process modeling background, this event aims at introducing key OO concepts. For everyone, it introduces the vocabulary, concepts, and skills needed for taking modeling learning events.
The event does not emphasize notational aspects, and the learners are not expected to be able to do models on their own. The event rather aims for an overall understanding of modeling concepts, modeling skills, modeling process, and model types.

This event provides a complete view of the activities and techniques used to develop the Unit Task Specification, working within the established architectural framework.
A series of teamwork exercises is used to practice and reinforce these activities.

This event helps one to write proposal content with clarity and impact.ContentThe event includes a review of the factors of good business writing in general and proposals in particular. It includes an exercise improving sample text using MS Word tools and a critical review of sections from some real life proposals.

This course replaces P155 Macroscope Foundation. This new version includes Macroscope/360, released in 2017.
"M/360" provides a Lean subset that for many situations, will point the practitioner to what is necessary and sufficient to realize the expected outcomes.
The course will also include practical advice on taking efficient advantage of both M/360 and "Macroscope 5" as appropriate.

Negotiation Preview Video (1:57)This training event is designed to enable participants to gain a deeper understanding of what negotiation is in general but more specifically for Fujitsu. This practice-oriented, event allows participants to enhance their negotiating knowledge and skills. Different concepts will be discussed, including concepts related to the competitive and collaborative negotiation as well as negotiation skills. The event intends to empower participants to opt for a collaborative rather than a competitive negotiation approach. The event includes presentations, group discussions, role play exercises and a collaborative workshop.

This docuement is designed to help Fujitsu sales, marketing employees and any interested consultant to :
1. Answer the basic questions that exist today in most bids around our sustainability performance, credentials and CSR program.
2. Provide a comprehensive overview of our Global Sustainability Capability including Products, Data Centers, Smart Solutions, Consulting and other services.
3. Understand at a high level the market issues at play in the GBG regions, to address multiregional bids with relevant local understanding
4. Provide links to relevant case studies and further information
5. Outline our overall story and sustainability messaging.

In this session of our conversation, Bridging The Gap Between Developers and Testers Using Visual Studio 2010, Etienne and Vincent show us the basics of a Scrum-based backlog and how to connect and migrate a backlog to Team Foundation Server from Excel. They also introduce us to DemoApp and the bug that's in the code. The bug will be worked on in later sessions of the conversation. During the Q&A session, Etienne also talks about and defines terms used in different methodologies, integration between Team Foundation Server and Project, and Team Foundation Server's API.

In this session of our conversation, Bridging The Gap Between Developers and Testers Using Visual Studio 2010, Etienne and Vincent give us a brief introduction to Team Foundation Server, it's tools, and how it integrates with the tools in your environment that you're already familiar with such as Visual Studio, Office, and SharePoint. They'll also show us how migration from an existing Visual SourceSafe repository to Team Foundation Server can be automated so that you don't have to migrate everything by hand.

This seminar directly emphasizes the competencies that a project manager must acquire to direct the human resources of the project.

This seminar describes the Fujitsu Consulting approach to the execution of the leadership function in project management. It focuses on the interpersonal skills essential to the management of successful teams and projects.

In this session of our conversation, Bridging The Gap Between Developers and Testers Using Visual Studio 2010, Etienne and Vincent talk to us about what is a build, types of builds you can configure in Team Foundation Server, and the advantages of each. They also walkthrough configuring a build, explaining each of the steps required in enabling automated unit tests, sharing of source and symbol files, and retention of builds. Once the build is done, they show us how to read the progress report and understand the information it displays.

This course is designed to quickly and efficiently immerse the experienced project manager in Fujitsu Consulting's approach to project management, the Project Management Method (PMM). The focus throughout is to help the learner identify and use the components of PMM that will be useful in the various elements of project management.

Change management provides a structure and tools to ensure that the human aspect is taken into consideration when implementing changes in a project or within an organization. The primary objective of change management is to ensure that changes are made:
• by as many people as possible;
• as fast as possible;
• most effectively.
The success of a project is linked to the resilience of the team, that is, its ability to adjust quickly to change and to stay on course. Approaches and activities in the field of change management are direct answers in the quest for this ability.
This training event offers approaches and techniques to identify the impacts and consequences of a change on the project team, as well as tools to identify and implement targeted actions, and this, in order to better reach the objectives of change management.

During the three days of classroom training, you will be presented with information regarding IT Service Management (ITSM) and Version 3 of the IT Infrastructure Library (ITIL®). The information presented is consistent with the recommendations included within the ITIL® V3 Foundations syllabus, as published by the APM Group (OGC's Official Accreditor).

Candidates will be provided with approximately 18.5 hours of classroom instruction, during which all of the required materials will be covered. However, it is highly recommended that you invest some additional time to review / study the materials presented, in order to prepare for the Certification Exam (which is scheduled for the afternoon of the third day of this class).

This learning event enables participants to develop skills to prevent and resolve conflicts in the workplace.
This is a survey course presenting covering the factors that give rise to conflict, ways to recognize conflict and some techniques to help resolve conflict.Conflict Management Preview Video (1:48)

The Microsoft BI stack is fairly complex, especially on the front-end. In this session, we will cover when to use Performance Point, Reporting Services or Excel Services. We will also touch on the differences between PowerPivot and Analysis Services, and how to choose the appropriate technology.

This training event familiarizes the learner with certain basic concepts in communication. It provides methods and tools to improve communication with clients, colleagues at work, bosses or hierarchical subordinates, by focusing on perception, effective listening and feedback techniques as well as tools. This training also deals with recognition techniques. Discussions, games and role-play exercises adapted to different types of participants are also used as pedagogical tools. Situations having previously generated discomfort will also be addressed.

This document covers the following topics:
• Flex Builder Development Software (IDE);
• the language characteristics;
• different application architectures from small to large scope;
• integration with Java or .NET business servers.

In the context of the upcoming Solution Architecture career path this module covers the process and techniques of Requirement documentation.
It covers all major steps including requirement determination, analysis and validation.
We believe this is an important aspect that applies to most of our delivery projects.

In the context of the upcoming Solution Architecture career path this module covers the process and techniques of Requirement Documentation.
It covers all major steps including requirement determination, analysis and validation.
We believe this is an important aspect that applies to most of our delivery projects.

In the context of the upcoming Solution Architecture career path this module covers the process and techniques of Requirement Documentation. It covers all major steps including requirement determination, analysis and validation.
We believe this is an important aspect that applies to most of our delivery projects.

Electric Utilities are significant users of Geographic Information Technology spending billions of dollars every year worldwide to plan, design, operate and manage their infrastructure with GIS.
This document describes the GIS related trends in Canada which can be applied or compared to Utilities and GIS around the globe.

If you have ever wondered how to gain better control of your projects so that they actually follow your plan and if you've ever wondered how to close a project at the end—so that it stays closed—then this course is for you.

Project managers, team leaders, delivery managers and project office administrators will learn the art and science of keeping a project on track right to the end.

Fujitsu can draw on its innovative and comprehensive hardware, software and services portfolio to develop personalized solutions for every customer. This is precisely where our strength lies: Fujitsu does not provide off-the-rack IT environments; instead we always find new and ambitious solutions, and together with our customers, develop tailored strategies.

In this session of our conversation, Bridging The Gap Between Developers and Testers Using Visual Studio 2010, Etienne and Vincent introduce us to Lab Management, a new feature of Visual Studio that lets you manage a collection of virtual machines, templates, and virtual environments where you can develop, test, or run your application. Etienne demonstrates how to create a new lab environment and start it in order to test applications.

For the first time in corporate history, 4 generations are currently working side-by-side. How is this affecting corporate reality? How are TOP MANAGERS dealing with this new challenge?
Find out about what MOTIVATES each generation and the ACTIONS which must be taken to ensure top performance and employee engagement.

Virtualization is the latest in business computing trends that promises reduced costs, increased efficiency and a greener tomorrow. To learn more on how your business can benefit from it and what your options are, we've gathered a collection of articles full of info!

Integrated Resource Management (IRM) is proving to be an innovative method to optimize all available resources to provide effective long term solutions to national and regional problems offering immense benefits.
Go Through these examples to get insight Into IRM Plan year.

This report addresses the fundamental factors that influence the innovation behaviour of businesses in Canada. Innovation is of great economic importance because it is, directly and indirectly, the key driver of labour productivity growth (increased output per hour worked) and the main source of national prosperity.
The panel has therefore approached innovation as an economic process rather than as a primarily science and engineering activity. The theme is the link between business strategy and innovation activity. The focus is on the long run, spanning several turns of the economic cycle. The fi ndings therefore remain relevant despite the current shock to the global economy. As requested by the government, the report is primarily a diagnosis, not a policy prescription, though it provides a body of facts and informed opinion that is of policy relevance.

The social web is designed to help you master tools (blogs, wikis, social networks, etc...) and practices related to the social web.
It also brings forth certain social science concepts to better understand and interpret the behaviour of social web users within a broader context of the information and knowledge society.

Agile is an umbrella term used to describe a general approach to software development. Though there are many agile incarnations, all agile processes, including Scrum, emphasize teamwork, frequent deliveries of working software, close customer collaboration, and the ability to respond quickly to change.

This Power Point presentation contains the latest wins from the New York office that pertain to Salesforce in various industries but mostly, the financial services sector. It is available to help turn our RFP's into winning proposals.

Agile approaches to software development promise many advantages: shorter schedules, more productive teams, products that better meet customer expectations, higher quality, and more. In this talk, Mike will explain how agile teams achieve these goals by avoiding the seven deadly sins of project management. Covered will be sins such as gluttony, sloth, lust, opaqueness, and more. Giving in to one of these temptations can result in a failed or canceled project.

Data location and regulations are leading to buying cloud services based on location. Our competitors, such as T-Systems ("TrustedCloud") are using this issue as competitive differentiation. The analyst also suggests other ideas for competitive differentiation around encryption. Trend: Use of EU model contract language as part of cloud contracts will be increasingly common.

This is a dense, data-rich piece of research about application development, including cloud. I received this when asking for information on legacy modernization specifically to the cloud. Includes data on application portfolio moving to cloud.

One of the challenges of agile is coming to grips with the role of leaders and managers of self-organizing teams. Many go to the extreme of refusing to exert any influence on their teams at all. Others retain too much of a command-and-control style. Leading a self-organizing team can be a fine line. In this session you will learn the proper ways to influence the path taken by a team to solving the problems given to it. You will learn how to become comfortable in this role. You'll understand why influencing a self-organizing team is neither sneaky nor inappropriate but is necessary.

451's predictions about cloud in 2012. They see security fears as SLOWLY abating and that the argument that the cloud is MORE secure than your own data center (making cloud security more of a plus than a minus and turning it into an ENABLER of cloud) is starting to gain traction

Cloud computing is a broad topic, with various issues regarding types of cloud computing and the scope of deployment. Everyone has a perspective and an opinion, confusion is rampant and, in many instances, misconceptions continue amid its adoption. Here, we offer our latest predictions concerning the future of cloud computing.

This is a very interesting case study about how a major electronics retailer with both online and in-store presence used AWS as a business continuity solution: Choice of technology, architecture of solution, use of Amazon, success factors, and lessons learned.

Peter Blasina, Australia's GadgetGuy, discovers how Bruce Loxton, owner of Kimberley Kampers, has been able to grow his business from 4 to 20 million in turnover, while operating out of his wife's clothing store. With his factory nearly 900 miles away, and a sales team spread across Australia, Bruce uses his iPad, the cloud, Salesforce and some customised applications from the App Exchange to stay on top of operations - and ahead of his competitors.

Recording of a live demo with Salesforce Foundation partner roundCorner. roundCorner demonstrates how their product roundCampus is being utilized at top-tier universities for corporate relations, advancement, recruiting and career services. Presented by Dan Lammot, Founding Partner of roundCorner.

This article presents a literature review about the resistance to change.
Definitions are facing. An analysis of events, causes and consequences of resistance to change is made.
A critical review of the concept of resistance to change is presented as well as some exploratory tracks.

Microsoft Excel is an electronic spreadsheet that runs on a personal computer. You can use it to organize your data into rows and columns. You can also use it to perform mathematical calculations quickly. This tutorial teaches Microsoft Excel basics. Although knowledge of how to navigate in a Windows environment is helpful, this tutorial was created for the computer novice.

This high-quality asset provides Fujitsu opinion on the future of technology, as well as the societal impact of these evolving capabilities. It is designed to help our customer-facing teams engage in high-value conversations on the key forces shaping the industry and how Fujitsu is responding.

Mobile technologies, cloud services, business use of social media and explosive data growth are driving major change in 2012 and beyond. Technology Perspectives breaks these down into twelve distinct business and technology trends and considers how they are shaping the future. The trends support and reinforce Fujitsu's vision and strategy, and complementary Fujitsu innovations are highlighted throughout. The new content has been created by David Smith and David Gentle from our Innovation and Technology team and will be enhanced and updated on a regular basis, in collaboration with the regional CTO community and Fujitsu Japan.

Virtualization separates applications, desktops, machines, networks, data and services from their physical constraints. Virtualization is an evolving concept, encompassing a broad range of technologies, tools, and methods, and can bring significant operational benefits to organizations that choose to leverage them. As with any evolving technology, however, the risks also continue to evolve and are often less understood than risks associated with more traditional technologies.

The intent of this Information Supplement is to provide guidance on the use of virtualization in accordance with the Payment Card Industry Data Security Standard (PCI DSS). For the purposes of this paper, all references are made to the PCI DSS version 2.0.

Have you ever written what you thought was a clear, concise email only to have others interpret it quite differently? Just as traditional body language is crucial for getting your spoken message across, virtual body language can make or break written communications.

We leverage the combination of cloud computing and Software as a Service (SaaS), with its emphasis on productively creating well-tested, maintainable, reusable code, to let "one-pizza" teams of Berkeley undergrads design, develop, test, and deploy their own SaaS applications. Iteration-based agile development rewards regular progress, test-first design results in students actually enjoying testing, and cloud computing showcases deployed projects to friends, colleagues, and future employers, all while students absorb "big ideas" such as higher-order programming and metaprogramming.
I'll also discuss other uses of cloud computing at Berkeley from lower-division through graduate CS courses.

In the first part of this session, we'll cover 4 basic design patterns and how to apply them. These patterns are "Singleton", "Observer", "Proxy" and "POCO".

In the second part of the session we will cover some of the best practices in code and more precisely:
- Code Analysis
- Tip and tricks and Gotchas in your code
- Defensive programming
- Async Framework

WPF introduced a new type of event called Routed Event, used in situations involving the execution of event managers based on the ascending or descending hierarchy of interface elements. The concept of routed event may at first glance seem repellent, until it is understood.

In this video, Ibrahima introduces basic concepts of those types of events.

WPF introduced a new type of event called Routed Event, used in situations involving the execution of event managers based on the ascending or descending hierarchy of interface elements. The concept of routed event may at first glance seem repellent, until it is understood.

In this video, Ibrahima gives an example of the development of Routed Events.

This course is intended for people having an interest in testing web applications. When this course is complete, you'll be able to write tests that effectively test your applications but also to integrate Selenium in your existing testing processes following the good practices that this tool requires.

Cloud computing is heralding a new information age. We wander the web, carefree, creating and consuming data as we go. But further than that, our daily movements, even our thoughts are leaving behind a trail of data in their wake. Cloud computing is changing the way we live our lives, putting information into the heart of everything we do, wherever we go.
So just how comfortable are we in this changing world? And what do we need to equip ourselves?

At Fujitsu, we pride ourselves on being a forward-looking company that not only seeks to anticipate the future, but also to form it. We do this through close cooperation with our customers in order to meet their needs today and tomorrow.

We want to put you in the driver's seat by making it easier to obtain the insight and tools needed to prepare for a competitive future. Together, we can work toward realizing your vision for serving your customers.
Our vision is to develop and build networks of intelligent systems that work together in a way that touches and improves everyday life for people all around the globe. To make that a reality, we invest significant resources to identify the patterns of change that are paving the way for the future.

Cloud computing is a game-changing development for the ICT industry and has major implications for us all. For some, cloud computing evokes fear of change and of loss of control. For others, it is an opportunity for new services that make life easier. Fujitsu's vision of a human-centric intelligent society relies on the kind of scale and ubiquity that the cloud paradigm is able to deliver - both to individuals and to society as a whole.

This document produced by Fujitsu UK office, cuts through the market hype, acronyms and buzzwords to clearly explain the different cloud models on offer. It also provides a mechanism to determine which IT applications and businessservices to migrate into the cloud, setting out best practice and practical approaches for cloud adoption.

In this session we will cover two main topics being "Exception handling in code" and "Debugging an application using Visual Studio".

We'll cover the following key concepts:
- Basic concepts
- Exploring the various « Try » block syntaxes
- How can we rethrow an exception?
- Where to handle exception and how to publish them?
- PDB files, how do they work?
- Symbol Server and sources indexing
- Debugging tips and tricks

Large scale projects are usually built into common blocks of code or common modules composed of hundreds or thousands lines of code, that are used everywhere in the project by several programmers. These modules are well documented using .NET XML documentation Comments, but this documentation is not available in Visual Studio by the usual F1 key unless we follow a specific procedure that will be held in this document.

For years security professionals have been telling us not to follow links or open attachments from untrusted sources, not to click "Ignore" on your browser's security pop-ups, and not to insert untrusted thumb drives into your USB ports. Do you want to see what can happen with your own eyes? This prensentation will show you how to download, install, configure, and use the basic features of Dave Kennedy's open source hacker tool, the Social Engineering Toolkit.

This short video introduces you to what is Sempai and how to use it. It covers the idea behind Sempai, what Sempai means, describes the various sections on the homepage, shows how to navigate and how to access content.

This course is designed to be delivered in a classroom setting with practical exercices. The presentation material is however a very good introduction to the concepts, process and deliverables of ArchitectureLab.

As cloud computing begins to mature, managing the opportunities and security challenges becomes crucial to business development.
Cloud Security Alliance guidance in its third edition seeks to establish a stable, secure baseline for cloud operations.

If you've ever been nervous about answering business emails, now is the time for you to learn tips and tricks to help you keep that sparkling professional image! Here we'll talk about format, spelling and grammar, and how to keep a perfect tone when responding to clients and those in the workplace.

If you've never replied to a formal email, or you're just unsure of how you should go about professionally answering emails, let me steer you in the right direction. You'll learn some important tips and tricks for maintaining your professional image, as well as standard protocol for writing formal letters, both which are absolutely necessary for responding to emails.

Agile Project Planning requires a team to do the tasks from a prioritized list, break the tasks into small ones and then execute each iteration within the estimated time frame.

A key distinction between Agile Project Planning and the traditional or standard project planning is that Agile Project Planning is expected to be collaborative in nature and wider in scope as the entire team partakes in planning and scheduling.

Developing an ergonomic interface compliant with interfacing standards in terms of margin placement and the positioning or embedding of interface container controls requires a certain technique. In this video, Ibrahima gives an example of the development of an embedded interface via the use of the Grid control container in design mode under Microsoft Expression blend 4.

The StackPanel control container is an interface control used to stack the different controls placed in it based on a specific guideline. In this video, Ibrahima gives an example of the development of a StackPanel.

The WrapPanel control container in WPF is an interface control for docking the various controls placed in it based on a certain position. In this video, Ibrahima gives an example of the development of a WrapPanel.

The DockPanel control container in WPF is an interface control for docking the various controls placed in it based on a certain position. In this video, Ibrahima gives an example of the development of a DockPanel.

Developing an ergonomic interface compliant with interfacing standards in terms of margin placement and positioning of the embedding of interface container controls requires a certain technique. In this video, Ibrahima gives an example of the development of an embedded interface via the use of the StackPanel and DockPanel.

The Control Container Grid is an interface control allowing for various controls placed in its cells based on a certain value assigned to the lines and columns of said control. In this video, Ibrahima gives an example of the different characteristics of this control.

Developing an ergonomic interface compliant with interfacing standards in terms of margin placement and the positioning or embedding of interface container controls requires a certain technique. In this video, Ibrahima gives an example of the development of an embedded interface via the use of the Grid control container in design mode under Microsoft Expression blend 4.

WPF introduced a new type of property called Dependency Property, used in various situations for the application of styles, link automation, animations and other items. The concept of dependency property may at first seem repellent, until it is understood. In this video, Ibrahima introduces the basic concepts for understanding this property.

Attached Properties are types of dependency properties used in different situations to apply styles, automate links, produce animations and other items. They are often used when linking two heterogeneous elements.
In this video, Ibrahima gives an example for understanding AttachedProperties.

As changes are continuously increasing, managers give in to the weight of overwhelming emotions. Panicked and unable to overcome their own fear, they struggle to manage those of their employees.
How can that rapidly learn to manage their emotions and offer the best of themselves?

This foundation level course provides participants with an understanding of ControlCenter 6.0 and how it is an integral component of EMC's offering. This course provides an overview of ControlCenter terminology, features, architecture, theory of operations, and management. This includes ControlCenter components, navigation, architecture, and environmental management.

This foundation level course provides participants with an understanding of ControlCenter 6.0 and how it is an integral component of EMC's offering. This course provides an overview of ControlCenter terminology, features, architecture, theory of operations, and management. This includes ControlCenter components, navigation, architecture, and environmental management.

This specialization level course provides participants with an understanding of the basic implementation and planning for EMC ControlCenter 6.0. Requirements and considerations for installation and upgrade of ControlCenter 6.0 reviewed in detail. This course is an elective component of the ControlCenter curriculum.

This foundation level course provides participants with an understanding of Symmetrix based Business Continuity solutions for local replication, and how these solutions are an integral component of EMC's offering. This course provides participants with an understanding of TimeFinder terminology, features, architecture, theory of operations, and management. The course covers TimeFinder/Clone, TimeFinder/Snap, and TimeFinder/Mirror functionality. TimeFinder/Clone Emulation is also presented to support Enginuity 5874 with Solutions Enabler 7.0 environments.

This course introduces the EMC Symmetrix Management Console (SMC). SMC is a lightweight and functional stand-alone Symmetrix management tool. Students will learn to install the product in a typical environment and use it to monitor and manage Symmetrix arrays. The design goals and architecture of the product will be covered, and some comparisons given to other EMC Symmetrix management tools. A key part of the course includes recorded examples that will demonstrate how to install and administer Symmetrix Management Console, use it to configure the array, and to perform business continuity operations. These demonstrations support and supplement the details described in the presentation.

ControlCenter StorageScope Reporting is a specialist level class that uses built-in and customizable features to create advanced reporting solutions in a ControlCenter 6.0 environment. SRM Views and "Top 10" lists provide a quick insight to used and available ports as well as fabric information. Built-in StorageScope reports tell users about details about file system usage specified by host or network file systems discovered by ControlCenter. Advanced reporting scenarios utilize the customizable query building tool to perform a variety of tasks. These tasks include identifying host and array files not accessed within 180 days and identifying allocated host storage not used in a file system or volume group. The query builder also allows users to perform chargeback operations against groups in the ControlCenter Console, as well as monitor, manage, and trend raw array capacities. Finally, custom fields are demonstrated to show group membership for hosts.

This course provides participants with the basics about backup to disk in a LAN environment, using NS Series storage systems as the backup destination platform. Students review the underlying characteristics and recommendations, including NS Series optimization using ATA disks.

This foundation level course provides participants with an understanding of EMC NetWorker. The course provides an overview of NetWorker terminology, features, architecture, theory of operations, and management. This includes NetWorker components, and backup and recovery functions. The course supports the EMC Proven Professional Associate certification.

This course provides an overview of new and enhanced features and functionality introduced with the NetWorker 7.4 release. Prior knowledge of NetWorker 7.3 is a prerequisite as this course only focuses on the differences since the 7.3 release.

This foundations level course introduces students to the basic EMC Disk Library (EDL) concepts and terminology, preparing them for further study of installation or implementation procedures. The main functionality of a EMC Disk Library and where it fits within the enterprise is presented. Features, functionality, and hardware/software architecture, up to and including version 3.2 of the emulation code including DL4000 Series is discussed. The course also covers the EMC Disk Libraries with deduplication version 1.2, including DL1500, DL3000. Historic information on older EDL models is given.

This course provides participants with the basics about backup to disk in a SAN environment using CX Series storage systems as the backup destination platform. Students will review the underlying characteristics and recommendations, including CLARiiON CX and Symmetrix DMX systems.

This course introduces students to the concepts and activities performed when integrating EMC NetWorker with different EMC Backup-to-Disk technologies. It starts with an overview of the backup product, its terms, functionality, and options for Backup-to-Disk environments. The course shows how to integrate the application with both Disk-aware and Tape emulation scenarios utilizing EMC technology (Celerra, CLARiiON, Symmetrix, and EMC Disk Library as backup destination devices).

This course provides participants with an introduction to EMC Avamar. It includes an overview of Avamar terminology, features, and components, including Avamar backup and restore functions. The course also reviews Avamar tools for monitoring and maintaining an Avamar system.

This course provides participants with an introduction to the EMC Data Protection Advisor product, version 5.0, including positioning, architecture and technical information. The course also covers how data gathering works in DPA.

Jason Fried has a radical theory of working: that the office isn't a good place to do it. He lays out the main problems (call them the M&Ms) and offers three suggestions to make work work:
- No-talk-thursday
- Switch from active communication to passive communication
- Cancel your meetings

This hacker tooltalk from the Fujitsu Edmonton Security Lab explores the Kismet open source Wi-Fi analysis tool. Learn how to set up a low cost Wi-Fi hacker lab, sniff unencrypted Wi-Fi packets without detection, and even crack WEP keys with Kismet.

The SSL / TLS protocol is arguably the most important encryption protocol in use today - protecting everything from our Facebook session to our online banking transactions. This brief presentation from the Fujitsu Edmonton Security lab explores why the SSL protocol is designed the way it is, provides some advise for users and developers, and finishes with a lesson in security architecture using card magic.

Read Business Intelligence for Marketing Organizations and understand how BI is evolving, and what it means to you.

No one needs to tell you that markets are more dynamic, competition comes from anywhere in the world, customers expect highly personalized experiences, and the use of social media has made traditional media increasingly irrelevant. Plus, every dollar you spend has to generate ROI.

How can you continue to succeed in the face of this incredibly fluid situation? For many leading marketers, the answer is to adopt business intelligence.

The general objective for this learning event is to provide the participants with an overview of the expected skills and behaviors required from all Fujitsu consultants having to share their professional expertise with our valued customers

This event introduces the audience to major business analysis concepts as defined by the Business Analysis Body Of Knowledge (BABOK).

This introduction is part of the PAN-Canadian delivery solutions development program which includes nearly 20 training modules, divided into 7 knowledge domains such as :
• Methodology
• Requirements
• Formalisms and Techniques
• Design
• Construction
• Testing

These particular topics of interest help the audience gain perspective of the knowledge areas, techniques, skills and roles of Business Analysis.

There are many ways to identify the needs of users, such as usability testing, interviewing users, discussions with business stakeholders, and conducting surveys. However one technique that has grown in popularity and acceptance is the use of personas: the development of archetypal users to direct the vision and design of a web solution.
This article explains what personas are, benefits of using personas, answers to common objections about personas, and practical steps towards creating them.

At the end of the presentation, you will have an overview of:
- the goals of process modeling
- the overall process architecture
- some key concepts of processes
- the concepts of organization; systems; delivrables and external players
- examples of modeling & documentation standards
- an example of the use of processes in an ERP selection context
- an example of the use of processes in a business process architecture context
- various commercially available tools
- a process modeling tool used by Fujitsu practitioners - EPC tool

This document presents the tools available on the standard Java platform (API) for access to relational databases (JPA). The JPA platform was successfully adopted by many major industry leaders, contrary to proprietary platforms, which limit portability of integration in existing applications.

It covers the basic roles and describes main contents found in SharePoint. There are some discussions about basic SharePoint Web Site Administrator functionnalities such as creating content holders, changing page layout and managing permissions. Views and columns are also discussed in this training.

This learning event provides familiarization with the major aspects of the ProductivityCentre Delivery of Information Systems method.
It will help you be better prepared to participate in projects using ProductivityCentre.

This course aims to familiarize you with the concept of how Evolve Solution, a sub-process of ProductivityCentre helps to effectively maintain and improve comprehensive information solutions into organization's structural lifecycle in order to achieve organization's business objectives. The learning event is aided, with well-structured content and interactive demos.

This learning event provides an overview of ProductivityCentre domain. It emphasizes why ProductivityCentre is designed the way it is, and how it can help you in delivering, operating and maintaining information systems.

This course aims to familiarize you with the concept of scope management and its sub-processes. The course provides interactive activities, such as demos, practices and case studies that will help you to become familiar with the concept of scope management and will enable you to adapt an all-round structured scope management approach developed by Macroscope® PMM, as per your project requirements.

This course aims to familiarize you with the features and functionality of ManagementSuite. The course provides interactive activities, such as demos and practices that will help you to become familiar with the ManagementSuite interface and enable you to adapt an all-round structured project management approach as per your project requirements.

This course aims to familiarize you with the various unique functionalities of Results Chain Modeler tool. The course provides interactive activities, such as demos, interactive animations and self assessments that will help you to become familiar with the tool functions and will enable you to adapt the tool for your organization's investment realization requirements.

This course aims to familiarize you with the concept of Results Chain technique and its process, rules and activities involved. The course provides interactive activities, such as demos and self assessments that will help you to become familiar with the concept and will enable you to adapt an all-round structured Results Chain modeling technique, as per your organization's investment requirements.

This course aims to familiarize you with the features and functionalities of Deliverable Assistant. The course provides interactive activities, such as demos and practices that help you become familiar with DA interface and enable you to use DA as per your requirements.

This book helps you understand what BPM is really all about.
We wrote it because BPM is so useful and so powerful — and
because it is also very accessible. We wrote this book for
you — the individual. You may be a business manager, or an
Information Technology practitioner, or maybe an ambitious
career individual who wants to know what BPM is all about
and how to apply it.

Each year, organizations across the globe face astronomical project failure rates, often wasting millions of dollars per failed project. This paper examines the roots of project failure and centers in on the elusive, often undefined role of the business analyst. In response to research showing that many organizations have not set concrete requirements and job descriptions for their business analysts, this paper provides eight essential competencies necessary for success in this job function. It explores the essential skills, knowledge and abilities inherent to each competency and during each stage of a business analyst's career. The paper concludes with practical tips for using these competencies as guidelines for improving the efficiency of business analysts within your organization.

As a global IT infrastructure provider, Fujitsu offers a complete range of servers designed to fill any role in today's business. Whether your business requires affordable entry-level servers, compact and scalable blade systems, or advanced multiprocessor servers capable of handling the most demanding data center applications, the PRIMERGY® line delivers Intel®Architecture servers with the rock-solid reliability and industry-leading performance you need.

The Fujitsu U-Scan® Genesis offers retailers new features, flexibility, scalability, reliability and usability. With its new compact, space-saving footprint, U-Scan Genesis is expected to rapidly expand into new markets in addition to the traditional grocery sector, where Fujitsu has led for many years. Retail formats from larger stores such as mass merchandisers, do-it-yourself (DIY) and warehouse stores, to more space-constrained convenience stores, drugstores discount and specialty retail stores, find the new features and compact design a significant improvement over other self-checkout options.

Fujitsu Semiconductor Europe has developed an advanced wrap-around view technology that represents a novel driver's visual assistance methodology. The images are taken by 4 cameras and combined in such a way as to appear as if taken from a bird's-eye view. The video images from these cameras are combined seamlessly and projected onto a virtual 3D curved surface. The images on that surface are converted into those seen from any desired point-of-view using the technology of 3D virtual projection. By using this special method, the images will be displayed with much less distortion. The image impression is significantly different from those of conventional systems. It will make it easier for drivers to recognise obstacles around their vehicles.

The new system, which employs electronic card holders equipped with e-paper and Fujitsu's proprietary wireless communications technologies, guides patients to examination rooms or diagnostic testing rooms and is connected to an electronic medical record system. This enables detailed guidance information to be delivered to the electronic card holder of individual patients during their visit, from check-in and calling patients when the doctor is ready to see them, through to payment.

PFU (Fujitsu compagny) offers a full range of Interactive Kiosks and a unique Kiosk Integration Platform which provides enterprises and developers a simple approach to deployment that accelerates time to market and reduces costs over the entire kiosk lifecycle

Fujitsu Computer Products of America, Inc. (FCPA) is an established leader in the document imaging market, featuring state-of-the-art scanning solutions in the workgroup, departmental, and production-level scanner categories. Fujitsu scanners deliver speed, image quality, and great paper handling, along with easy integration and compatibility with over 200 document imaging applications.

Fujitsu provides a highly reliable biometric authentication system based on palm vein pattern recognition technology. PalmSecure™ features industry-leading authentication accuracy with extremely low false rates, and the non-intrusive and contactless reader device provides ease of use with virtually no physiological restriction for all users

This online course is an introduction to designing a business management support system using dashboards, based on the Gimpsi method. It clearly explains the principles and fundamentals of the dashboard and decision support IT project.

The target audience for this document is the business owner and report developers who are looking for a quick way to develop dashboards that will support an Enterprise Project Management Solution for their organization.

In the course of doing research for our forthcoming book, "Discovery Driven Growth: A Breakthrough Process to Reduce Risk and Seize Opportunity," we have spent a lot of time researching disappointments, redirections, and outright flops. Many of these involve IT in some substantive way.

Course code: KAA03000
This introductory course on the Fujitsu Way is designed to reconfirm our strategic direction and the shared values we, as employees of the Fujitsu Group, should uphold. The course covers the history of the Fujitsu Group and the key elements of the Fujitsu Way.

Course code: LBA03000
ProductivityCentre is the Macroscope module covering the System Delivery and Maintenance Life Cycle. This course provides an introduction to the major aspects of the system maintenance and operation support processes of ProductivityCentre.

This is a Macroscope e-Learning module addressed to anyone who wants to improve its understanding of the agile approach in Macroscope. Several questions and exercises will let you test your knowledge of the subject. You will also find notes, tips and frequently asked questions.

Digital Media introduces a smarter, more dynamic way of advertising to customers or communicating with staff Leveraging Fujitsu's TELentice™ system, a proven, robust technology, they enable you to easily schedule and send any combination of video, animation, text, audio and visuals directly to PCs, plasma screens, LCD screens, mobile phones, PDAs, Point-of-Sale displays, kiosks, ATMs or websites. Digital Media Solutions are already being used in Australia and around the world by many different organisations to distribute video announcements, advertisements, promotions, news, educational material and information.

The two ADKAR tutorials presented below were first released in early 2007 leading up to the release of Jeff Hiatt's book ADKAR: a model for change in business, government and our community - a complete description of the model. The tutorials presented here are:

- The Essence of ADKAR: a model for individual change - a short article written by Jeff Hiatt focusing on the individual as the unit of change and ADKAR as a tool for describing individual success
- Why you need an individual change model - this tutorial addresses the individual more generally, covering the role of an individual model, the risks of not having an individual model and applications of an individual model for change

This work was produced at EBSI, Université de Montréal, during the SCI6111 course on records management policy given in the fall 2010 session by Yvon Lemay (postponed from December 6, 2010). It was updated February 3, 2011.

This paper reviews how two graphical process modeling notations, the BPMN Business Process Diagram from the Business Process Management Initiative (BPMI), and the UML 2.0 Activity Diagram from the Object Management Group (OMG) can represent 21 workflow patterns.

The Quebec government, like most major governments, wants to adopt a vision, methods and tools to better manage its documents on all kinds of media, including digital media. The main goal of the Cadre de référence gouvernemental en gestion intégrée des documents (CRGGID) project is discussed in this article.

During the summer of 2009, Prosci will be releasing a number of "Five tips" tutorials. These tutorials will provide simple, actionable steps to improving change management application. Each tutorial will focus on a particular element of change management, including:

The first "Five tips" tutorial looks at being successful in change management. The tips come directly from practitioner experience and benchmarking data from Prosci's six benchmarking studies conducted over the last 12 years (Note: the 2009 edition of Best Practices in Change Management will be released this summer).

The discipline of project management has a set of recognized tools that support its execution - project charter, statement of work, work breakdown structure, schedule, etc. Similarly, change management has a set of tools that support the "people side" of change - regardless of the change that is being introduced.

While some in your organization might view change management as "just communication" or "just training", Prosci's research has shown that change management is most effective when it is a holistic set of tools aimed at supporting individuals though changes to how they do their jobs.

A discussion on the tools and techniques for defining, capturing and managing content types and meta-data in SharePoint and for establishing an information lifecycle for all content in SharePoint. Covers how to most efficiently apply governance throughout the entreprise, for all Sites, and how business content from any source and any location can be captured and delivered as searchable, process-ready documents to SharePoint for process and system optimization

The course focuses on the implementation methodology model that provides the foundation for Microsoft Dynamics Sure Step, and how to use Microsoft Dynamics Sure Step. Additionally, the course provides ...

Sure Step is a comprehensive customer engagement methodology for Microsoft Dynamics solutions. It provides a standard approach and collection of tools, templates, and best practices to use from sales ...

In this course, you will learn the new Dynamic Marketing List, Activities, Security and Dialog features included in Microsoft Dynamics CRM 2011. These features include: Custom Activities, Recurring Ap ...

Discover the new User Interface, Sales and Service features included in Microsoft Dynamics CRM 2011. These features include: The Ribbon, The Get Started panes, The Most Recently Used options, Forms a ...

Learn about Microsoft's new language, F#, a typed functional programming language for the Microsoft .NET Framework. F# combines functional programming with the runtime support, libraries, tools, and object model of .NET. Understand how F# asynchronous workflows help tame the complexity of parallel and asynchronous I/O programming and how to use F# in conjunction with tools such as Parallel Extensions for .NET.

Prosci's change management methodology is based on research with over 1600 participants over the last ten years. What is unique about the methodology is that it comes from real project leaders and teams reflecting on what worked, what did not and what they would do differently on their next projects. At its core, Prosci's methodology is the collective lessons learned by those introducing change across the globe. Based on this research, Prosci's goal has been to develop a methodology that is holistic and at the same time easy to use. The resulting process, tools and assessments have been developed with one goal in mind: that you can put them to use on your projects, building your (and your organization's) own internal change management skill set.

This certification exam measures your ability to understand and articulate how to use and implement the Microsoft Dynamics CRM 4.0 Applications modules effectively, and to use the terms applied in the ...

Microsoft Dynamics Sure Step is a comprehensive customer engagement methodology for Microsoft Dynamics® solutions, which provides a standard approach and collection of tools, templates, and best practices

A lean approach to delivering application services coupled with appropriate resourcing can help enterprises survive and sustain in trying times and be fit and ready for expansion when economic conditions improve.

Project Sapphire is a project developed jointly by Fujitsu Services and the RAF, to provide balanced score card Performance, Finance and Risk Management reporting to allow Senior RAF Commanders to see the true capability of Strike Command.

Fujitsu was chosen by Whitbread to provide an outsourced solution that includes a fully managed service for wide area network (WAN) links, ranging from ISDN to Megastream Ethernet, to all of the company's extended family of brands in over 1,600 locations in the UK.

Infrastructure as a Service is the corner stone in Fujitsu's cloud services. IaaS provides the flexibility and cost effectiveness much anticipated by business and crucially delivers the security, resilience and performance required for live business systems hosting. Watch the video below to learn more.

Case study detailing the BP/Fujitsu relationship, and how it has brought a new approach and a new attitude to providing IT infrastructure solutions within BP. The programme also highlights Fujitsu Services' know-how to manage complex services across multiple geographies.