Meetings Guarantee

We also promise to deliver genuine service. From the moment you book your meeting to the time you leave, we are committed to doing everything we can to make it a success. Your own dedicated Meetings Host will take care of everything, from refreshments to the layout of your room, to IT, telecommunications and audio-visual solutions. We'll even arrange fast-track check out and taxis to make sure everyone goes away happy. You couldn't be in better hands.

* Terms and conditions: Refunds only apply to pre-booked requests. The hotel must have been given every opportunity to put the matter right at the time. The relative retail value of any individual package item only will be taken into consideration for refund if meeting sold as a package.

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Please note you will be charged 13p per minute plus any access charge from your phone provider

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Pets

At Holiday Inn Rochester, we value guest comfort and satisfaction that's why we welcome assistance dogs to make your stay with us even more comfortable. Please contact us directly if you require any further assistance.