Ponderosa High School Feeder Area

The Special Needs Leadership Team is available to answer questions and address concerns regarding transportation throughout Douglas County School District for students with special needs. Special Needs Customer Care Specialists are in direct communication with the drivers during route times. They are there to schedule the routes your student takes. If you have questions or need assistance, please call: 303-387-0415

Call us when:

The bus is running late or you are running late.

You need to contact your driver.

Your student will be out for a prolonged amount of time.

You need to provide custody calendars.

You have concerns about your student's route changing due to fluctuations in the student population.

Please note: District policy does not allow drivers to answer their phones or respond to text messages while on duty.

Here at Douglas County School District, student safety is our number one priority. So in accordance with that, we at the DCSD Transportation Department have developed the Buster the Bus Program. Buster is DCSD's very own mechanical bus safety mascot that communicates in a lively, interactive manner, the importance of school bus safety…covering all of the safety protocols and expectations for both students and staff alike. Buster presentations help assure parents that their children’s safety on a DCSD school bus is our #1 commitment and priority. For more information or to book a presentation, please contact Trish Michael-Hemerson at 303-387-0596 or pcmichael[at]dcsdk12[dot]org.