All too often Americans (like me) think that we know everything. The reality is that our society has only been around for a bit over 200 years and we’re just getting started. That’s why it can be valuable for a sales negotiator to take a look at how societies that have been around for 1,000’s … Read more Japanese Sales Negotiation Secrets

Picture this scene: it was about 20 years ago (ouch!) and I was still dating my wife when she suddenly had to replace her car. She knew exactly what she wanted: a Honda Civic with a manual transmission. There was a local Honda dealer near where she lived so one evening we went there to … Read more Classic Sales Negotiation Tactic: I’ve Got To Talk To My Boss…

During a negotiation, there often arise cases where we’d really like to get the seller to give us information that they really don’t want to give to us. If only there was some way to test the other side’s willingness to settle with us. Oh, and if there was a way to also “zero in” … Read more What If There Was No “What If” Negotiation Tactic?

Negotiating is both an art and a science. We study what works and what doesn’t in order to make sure that the next time that we are in a business situation in which somebody has something that we want, we are able to negotiate to get it. But what about pirates? The newspapers are all … Read more So Just How Do You Negotiate With Pirates?

So here’s something that will blow your mind: studies have shown that car shopping customers are willing to pay between $200 and $300 MORE for a car if during the negotiation process they became convinced that the salesperson was committed to their satisfaction. Wow – talk about a successful negotiation for the salesperson. But wait, … Read more Every Negotiation Needs A Rap(port) Star!

If only there was some book, some DVD to watch, or some class that you could take that would provide you with access to all of the secrets of those master negotiators whom we are always reading about. You know the ones, they negotiate the billion dollar business deal, the hostage negotiations, they settle the … Read more Negotiation Do’s & Don’ts From The Master Negotiators

And who wouldn’t want to bake a delicious negotiation as long as they are going to go through the effort of conducting a negotiation anyway? In order for any negotiation to turn out successfully, YOU have a job to do. Specifically, you need to find ways to build trust, rapport, and satisfaction in the mind … Read more 8 Ingredients For Baking A Delicious Negotiation

If you really wanted to, you could go into any negotiation with your guns a-blazing and through dirty tricks, intimidation and other techniques probably get your way. However, you would have established a reputation as someone that nobody wants to do business with. In the end, you would have lost much more than you would … Read more 3 Steps To Building A Better Negotiation

Even as the rest of the world is going through a financial melt-down, out in Seattle there is still strike going on at Boeing that is costing the company roughly $100M in missed revenue per day. Ouch! Just in case you have not been following this story, the 27,000 members of the International Associaition of … Read more It’s Negotiation Time At Boeing: Plane & Simple