Introduction to reporting an incident

About this Course

This course continues our series of introductory courses for new users to LOGIQC with a focus on reporting incidents, which includes hazard reporting.

All organisations have a duty of care to ensure employees, clients, visitors, and any other persons who may be affected by the organisation's services and environment, remain safe and have a safe place to work.

Effective incident reporting systems rely on a strong reporting culture. Recording incidents helps to ensure that adverse events are reported and managed effectively in accordance with operational and statutory requirements. Collecting data on the full range of incidents that have occurred enables the organisation to analyse incidents in order to identify areas or risk and emerging issues. It also enables an organisation to identify where improvements are likely to make a difference.

Who should take this course:

This course introduces the Incident register to all new users of LOGIQC. The course will enable all new users to understand the basic function of incident management in LOGIQC and how to report an incident.

You'll learn how to:

How to report an incident and attach a related record

How to assign a permission level to a reported incident to restrict viewing access (confidentiality), where applicable

How to relate other items in the QMS to an incident report, for example how to create a related improvement to a reported incident

Course expectations:

Complete 3 sessions

Read 4 'How to' articles

Time:

15 minutes a session

45 minutes to complete the entire course

Prerequisites:

Before you commence this course, we recommend you complete the following course: