Branch Practice Code

The'Code of Bank's Commitment to Customers' was released by the Banking Codes and Standards Board of India (BCSBI) in July 2006. YES BANK is a voluntary member of the BCSBI and have implemented the Code.

Please click on the preferred language given below to download the code

Citizen Charter

With a view to promote fair banking practices and to give information in respect of various activities relating to customer service, we are happy to release the October 2013 version of YES BANK Citizens Charter, which details the key information on the usage and benefits of various services/facilities offered by YES BANK. Please click below link for the complete document - YES BANK Citizens Charter

Customer Information Notices

In the event you decide to move or close your YES BANK demat account, the Annual Maintenance Charges collected upfront on annual basis, shall be refunded for the remaining quarter/s. In these cases, the year shall deemed to have begun from the date of opening of the account in quarterly rests. These guidelines shall be applicable to all existing and new accounts.

ATTENTION INVESTORS

"Prevent Unauthorized Transactions in your demat account --> Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from NSDL on the same day. Issued in the interest of investors."