KLIF issues?

ZoneAlarm version:7.0.462.000 free editionWin XP Pro SP2 - fully patched, also Firefox 2.0.0.12**bleep** 4.7 Home Edition
I am a Product Support Engineer for an Internet Backup Application, which I have loaded. The backup application uses StorageCraft 2.1.0.23 snapshot utility. I am having problems - best I can tell the KLIF.sys FSFD and components installed through ZA are not playing well with others, (i.e. not allowing StorageCraft 2.1.0.23 to generate snap shots of file systems).
&quot;FLTMC instances&quot;
produces:Filter

Re: KLIF issues > How can we download the ZA Free version w/o the embedded KLIF system driver?

How can we download the ZA Free version w/o the embedded KLIF system driver?
Having deleted the KLIF.sys from system &amp; registry previously, per this thread, now trying to download and install latest ZA update - the install hangs on installing the KLIF cat / cab.
Ideas?Thanks!

Re: KLIF issues > How can we download the ZA Free version w/o the embedded KLIF system driver?

Thank you.After upgrade attempt failed; terminated it; rebooted; re-ran install; then proceeded to re-remove KLIF from \Windows\System32\drivers\ and also re-purged it from Registry - and all is well in mudville.