Over our 27 years in the field of performance improvement, “communication” is cited more than anything as an obstacle to effective execution. Communication can make or break your business. The challenge with identifying communication as the problem is that it is not...

Think you can go it alone, do it yourself? You might be able to. You might be multi-talented and incredibly focused. But if you choose to be an island you’ll be missing an incredible resource – the power of partnership. Internal partners Within your...

Google Images: successful-lifestyle-secrets.ca Culture is comprised of the rules and assumptions that a group shares – written or unwritten – that organize the group’s everyday activities. Many of the culture clashes that arise do so because...

We talk about employee engagement and volunteer Google Images: needbenjamins.com engagement as though it is the Holy Grail, and maybe it is. Engagement leads to motivation, productivity, quality improvement, speed of cycle times, and a bundle of other goodies...

When you’re a preteen and young teenager you have a photo by Asim Choudri on Flickr few developmentally related talents. First, you instantly know everything, and in particular more than your parents. Second, you are highly skilled at...