Customer Reviews For The Hilton Canary Wharf

This hotel has averaged a score of 4.5 out of 5 by 7483 past guests
>>>Booking.com(average customer rating 4.5 out of 5 from 3260 reviews)>>>Tripadvisor(ranked 69 of 1084 for Hotels in London and rated 4.5 out of 5 from 4216 reviews)

12/12/2018
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09/12/2018 Rated 5 out of 5 : Lovely hotel with very spacious rooms and a lovely festive welcome with beautiful decorations and a choice of chocolates, mince pies or gingerbread cookies on arrival! Nice and close walk to the tube with quick connection in to central London. Room was a little dark.

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01/12/2018 Rated 5 out of 5 : We decided to stay at the Hilton as our wedding party was held nearby. It was a very nice surprise to walk into the beautifully decorated room with complimentary champagne bottle, balloons, roses and flower petals on the bed. It was very special for us.

01/12/2018 Rated 3 out of 5 : Service - Booked a pamper package, told at reception cold drinks awaiting us in the room, none there, guest services and reception rang out for 20 minutes, eventually 3 answered calls later and still didn't arrive. Executive lounge complimentary self serve drinks and snacks very.

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29/11/2018 Rated 4 out of 5 : Stayed here for 2 nights when I was working in Canary Wharf. I was staying with 4 other colleagues. The hotel has a nice communal area, bar and restaurant which has a spacious and relaxed vibe. It is extremely clean and the bathrooms are clean.

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28/11/2018 Rated 4 out of 5 : This is a lovely hotel - just a short walk from the tube. Our exec room was spacious and in great condition. Very comfortable bed. Very quiet considering there were lots of families with children and what looked like a couple of coach parties staying.

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27/11/2018 Rated 4 out of 5 : The hotel in general is ok. Nothing special and the room sizes specs and decor conform to what youd expect from a standard older Hilton. However my gripes were the beds are obviously very old, the mattresses seem like sparcley sprung low value, well used,.

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15/11/2018 Rated 5 out of 5 : I have been travelling to Canary Wharf for around two months now and look forward to my stays at the Hilton. Each time I am greeted with friendly staff who always go out their way to meet my requests and put me in my preferred.

14/11/2018 Rated 4 out of 5 : Another wonderful stay and even though my reservation went astray the front desk weas quick to help out and provide me a room on a busy week day. Our room with a double was, as always, clean, in good order and very comfortable. Staff are.

13/11/2018 Rated 5 out of 5 : Picked the Hilton at Canary Wharf for a weekend in London. I am so glad we did as the Hotel room was all that one would expect from the Hilton. The full English breakfast was a great way to start the day and all the.

12/11/2018 Rated 4 out of 5 : Decent hotel with relatively new furnishing although gym is small. Room is large and spacious. Staff at breakfast place are friendly especially Dani who was manning the egg station. Breakfast spread could be better and food was same for four consecutive days.

11/11/2018 Rated 5 out of 5 : We visited an event nearby and stayed at the Hilton, Marsh Wall, Canary Wharf. Our room was clean and modern. It was well appointed and of good size. Breakfast was plentiful and varied. The evening meal was also of a good standard. Throughout the staff.

11/11/2018 Rated 5 out of 5 : I stayed for the 2018 London marathon weekend & will stay again in 2019. Ideal for runners & spectators with the race going right past the hotel & good transport links to other parts of the route. Also convenient for attendung the marathon expo. A.

10/11/2018 Rated 5 out of 5 : stay here last weekend as we had bookings at o2, rooms are out dated and need upgrading. Shower had that much limescale on it we didn't us it in case we caught something shower screen broken and sink tops has more rings than Elizabeth.

06/11/2018 Rated 3 out of 5 : The room was great, very clean and. Spacious. Although we overlooked the Docklands Light Railway track, noise was not a problem. On the whole staff were friendly and helpful. It was just that first impression at check in that spoilt the overall experience. We were slightly before the.

06/11/2018 Rated 5 out of 5 : Stayed for one night as I had my 50th Birthday/retirement nearby. My wife informed them on booking and we got a free upgrade to an excellent suite. The room was especially prepared with some nice little ¹œtouches I cant thank the staff enough for the.

06/11/2018 Rated 4 out of 5 : Our room was very clean and had plenty of toiletries. We even had a very good message left by the house keeping team. The excecutive lounge had plenty of snacks and a large selection of drinks. I will definitely be staying at the hotel again.

05/11/2018 Rated 4 out of 5 : It's located closer to south Quay than canary wharf although once you get your bearings it's a quick 5 minute walk through to the central canary wharf plaza. The tariffs on weekends seem quite reasonable on weekends given its in the business district and it's.

04/11/2018 Rated 5 out of 5 : The rooms were spacious enough with comfortable beds, a good sized bath and a safe in the room. The service was great! We particularly enjoyed breakfast with Deni who cooked amazing omelettes for us. Everyone was pleased with the amazing service.

04/11/2018 Rated 5 out of 5 : I have just returned from staying for 2 nights at the Hilton Hotel in Canary Wharf. My Mum is apart of the Chester Ladies Choir who were singing in the Albert Hall last night. The hotel was just fabulous, the staff were incredibly professional however.

29/10/2018 Rated 5 out of 5 : This was our second visit to this hotel and we were as pleased with this stay as we were with our first. It is conveniently located for Canary Wharf and (in our case) for the 02. The rooms are comfortable, breakfast good and all.

28/10/2018 Rated 5 out of 5 : You cannot fault this Hotel. Location Brilliant. Staff over the top with courtesy and being helpful The rooms 100% The breakfast 100% What more can you ask for out of a hotel. The price ? Yes But this is very reasonable for the heart of.

28/10/2018 Rated 4 out of 5 : Stayed here for one night as we were going to a concert at the O2. 7 minute walk from Canary Wharf underground. Quick check in, lovely well appointed large room. so quiet, you could hear a pin drop. Excellent breakfast with lots of variety. Would.

28/10/2018 Rated 4 out of 5 : Hilton London Canary Wharf is about 30 minutes from central city centre with public transport. The hotel is just 300 meters from the Docklands Light Railway-station south Quay, or 400 meters from the tube station Canary Wharf on the Jubilee line. Nice big enough room with a.

27/10/2018 Rated 4 out of 5 : I booked for two nights over a weekend for my partners birthday in September. They upgraded our room to a junior suite and decorated the room complete with balloons, chocolates and a bottle of wine. Fantastic surprise for my partner she was over whelmed. We.

26/10/2018 Rated 5 out of 5 : I have not stayed here but visit most Monday nights to pay bridge. We don't add much fiduciary benefit to the hotel, a few beers from the bar but I just want to say how friendly the staff are here. In particular Ali, concierge and.

24/10/2018 Rated 4 out of 5 : Stayed here for one night after a concert at the o2. Very friendly service, room perfect for what you need. Very quiet so slept well, would recommend. Bar was buzzing when we got back, didn't try breakfast, ate in the shopping mall where there are.

23/10/2018 Rated 5 out of 5 : Stayed here overnight 10th Oct18. 2 adults, 2 teenagers. Had interconnecting rooms; junior suite to exec twin. Seriously clean rooms, well equipped. Breakfast was excellent with good options available. Just a few little things that dented a potential 100% rating. The member of staff who.

22/10/2018 Rated 5 out of 5 : My wife and I celebrated her birthday at the Hilton Canary Wharf we were obviously spoilt for choice for Hotels but where Hilton blows the others out of the ball park is the way Loyalty members are treated. Regardless of loyalty level you are treated.

22/10/2018 Rated 5 out of 5 : I stayed one night in this hotel that I have chosen for its location in the heart of one of my favourite areas of London. The check-in has been quick, efficient and so welcoming. I could enjoy an executive king size bed room with a.

21/10/2018 Rated 4 out of 5 : We stayed in this hotel on a Saturday evening and overall it was a good experience. We arrived at around 5pm and was informed that our room was not ready so not a good start. We was offered a complimentary drink and then 10 minutes later.

19/10/2018 Rated 4 out of 5 : A short walk from The Docklands Light Railway station, with many shops on the way. Very friendly check in, and a nice large room with very comfortable bed, good quality and clean linens and towels. A powerful shower, room safe, good air-conditioning. WiFi signal good. The food.

18/10/2018 Rated 4 out of 5 : The hotel is clean and comfortable, great for business stay. If you come without expecting luxury you will be fine. The staff are friendly and costumer focused. Thank you to the housekeeper Diyana for the perfectly cleaned room and added touch like tidying up my.

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16/10/2018 Rated 5 out of 5 : We stayed here for a weekend away in London for our anniversary. The hotel is in a food location and the staff were really helpful and friendly. The room was a good size and very clean/modern. The staff even did up the room to celebrate.

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14/10/2018 Rated 4.2 out of 5 : Liked: location of the hotel was good near train station easy access to O2 Disliked: Lighting in room small bed breakfast expensive

14/10/2018 Rated 5 out of 5 : Liked: The staff, especially the night staff Anessa she took good care of myself and my mrs who was drunk after watching a show at 02. Disliked: Guest did not comment for this item.

14/10/2018 Rated 4.2 out of 5 : Liked: Position Disliked: All ok

14/10/2018 Rated 4.6 out of 5 : Liked: Clean rooms Disliked: Breakfast was not very nice

14/10/2018 Rated 5 out of 5 : I stayed 5-8 October, 2018, for three nights, for business. I am a regular guest at the Hilton London Canary Wharf, and I cannot recommend this hotel highly enough. The close proximity to London City Airport (10 minutes by taxi, with subway options also available).

13/10/2018 Rated 5 out of 5 : Another fabulous stay. Well looked after by the staff. Nice comfortable bed, perfect for those extra zzzzzs. Lounge was well stocked and also nice and relaxing. Breakfast fabulous as always poached eggs were great (main breakfast dinning area). Hotel is so easy to get to.

13/10/2018 Rated 3 out of 5 : I travelled to the hotel by the ferry which runs from Canary Wharf pier every 6/8 minutes and works really well. On arrival at 7pm there was one check-in desk open which meant that the queue was quite Long. I was served by a friendly.

11/10/2018 Rated 5 out of 5 : I have used this hotel around 10 times, I never get disappointed I was upgraded to a junior suite, on this visit I was with my daughter we went to watch wolves game Hotel is nice and clean gym is amazing so clean you could.

10/10/2018 Rated 5 out of 5 : Liked: The secure parking is very important to us. The rooms are spacious and nice and quiet, beds very comfortable. Very friendly staff and breakfast is excellent. Area superb. We love this hotel and have already stayed again Disliked: The price of the bottled water in the room is £5:50 and mini bar extremely expensive. We was going to use the hotel restaurant but The menu was not for us, but we are very plain eaters.

10/10/2018 Rated 4.8 out of 5 : Liked: Room was a really good size, the bed was really comfortable, the staff were very friendly, breakfast amazing and the location excellent plenty of shops nearby and the tube station literally minutes away! Disliked: I liked Everything!

10/10/2018 Rated 4 out of 5 : I was here for a week Long business trip and was very comfortable throughout my stay. The staff was so helpful - especially when I locked my suitcase and forgot the code to open it! They responded so quickly and I appreciated their efficiency. Love.

09/10/2018 Rated 5 out of 5 : Liked: A fantastic stay and very reasonably priced for Saturday night in London - everything is quality and comfortable. Upon arrival to room it was decorated with balloons cake and bottle of fizz as mentioned it was girlfriend's bday - en extra little touch that was a lovely surprise before the weekend of celebrations. Easy to find 2 minute walk from tube station and once checked out could leave bags to collect at hotel later on. Will recommend to friends Disliked: Guest did not comment for this item.

09/10/2018 Rated 5 out of 5 : Without doubt one of the best hotels I have been so far. Upon arrival I was warmly welcomed by the friendly staff and in particular by Chetan Chauhan who makes you feel as if you were at home. Everything is always ready without even asking.

08/10/2018 Rated 4.4 out of 5 : Liked: Vert nice room. Clean and perfect. Breakfast was very good. Disliked: Guest did not comment for this item.

08/10/2018 Rated 5 out of 5 : Liked: so relaxing and comfortable. Easy excess to anywhere in London. We wanted the o2 arena. But travelled all over London, it was all so easy Disliked: Nothing to not like.

08/10/2018 Rated 4.4 out of 5 : Liked: Bed was really comfortable Disliked: Had a few problems locating the hotel.

08/10/2018 Rated 5 out of 5 : Liked: Booked for my girlfriends birthday, the hotel went above and beyond to make it special for us. We got a free bottle of champagne and room was decorated. Will definitely be coming back Disliked: Nothing. It was perfect

08/10/2018 Rated 4.2 out of 5 : Liked: Great location, easy check in process, friendly staff, good parking facilities. The room was huge! The hotel was quiet, and breakfast excellent. The bed and chairs were very low but comfortable. Perfect location to access the o2 with one stop on the underground which was five minutes walk away. Disliked: The room must have had a water leak at some point as it smelt musty in the entrance to the room/bathroom. The air con seemed to struggle a little to cool the room, which would be a problem for us in hotter weather.

08/10/2018 Rated 4.2 out of 5 : Liked: guest did not comment for this item. Disliked: Was told at booking that they had parking. Was not informed that you had to book it so had no parking on arrival. Had to park a mile down the road which then made us late for our show. I booked breakfast but then I had to leave early. Had to wait 10 minutes for a bag with a banana, water, couple of pastrys and a yoghurt with no spoon!

08/10/2018 Rated 5 out of 5 : What a wonderful weekend! I had two rooms booked for the weekend to celebrate a family birthday, having stayed here before and loved the location, weekends in Canary Wharf are generally quiet, unhurried and relaxed compared to weekdays. As a diamond member we get the.

07/10/2018 Rated 4.4 out of 5 : Liked: Perfect location for Canary Wharf. Clean, comfortable, just what you would expect from a Hilton. Disliked: The bedroom was very dark.

07/10/2018 Rated 5 out of 5 : Liked: guest did not comment for this item. Disliked: No swimming pool

07/10/2018 Rated 5 out of 5 : My wife and I stayed here in a family room for one night as we were going to an event at the O2. Was a very enjoyable stay, room was clean, bed was comfortable, pretty much everything you'd expect from a Hilton hotel. Staff were.

06/10/2018 Rated 5 out of 5 : We stayed in the Canary wharf Hilton as we were looking for somewhere central to stay after watching a concert at the O2. The hotel is a little bit of a walk from canary wharf underground (across the dock) but if you know where you're.

05/10/2018 Rated 5 out of 5 : Liked: Lovely room, very welcoming. Beautiful breakfast. Very willing and helpful staff. Good location? Disliked: The 2 fold up beds in the suite.

05/10/2018 Rated 4.6 out of 5 : Liked: Breaksfasts were very good and the staff particularly polite and helpful without being ott! Disliked: Quite sparten reception and no shop or somewhere we could buy water or fruit

05/10/2018 Rated 5 out of 5 : We had a great nights stay in this hotel. We like to choose Hilton as my brother is a manager of a property in Hawaii and my husband is a gold member. It was our Anniversary weekend and we had chosen this hotel because of its.

03/10/2018 Rated 4.6 out of 5 : Liked: The staff were very friendly on reception and the room was very spacious and clean Disliked: I didn't like the attitude of the waiter on our first night in the restaurant. He didn't like the fact that I did not want to pay the extra gratuity payment, I do not like the fact that it is acutomatically added to your bill, this is wrong. If I wanted to leave a tip I would do so. Neither did he like that I questioned why I was charged for a large glass of wine when I was not asked what size I wanted. The second time I asked for a drink I was asked and I asked for a large but not the first time When I questioned why I was charged twice for a large he replied did you not notice the amount of wine in the glass.

03/10/2018 Rated 5 out of 5 : My wife and me were here for 6 nights from 30 Sep to 5 Oct. We enjoyed our stay here. Our 304 room is clean and spacious, and also comes with a big bathroom. We enjoyed the sumptuous spread of breakfast prepared by the hotel,.

02/10/2018 Rated 3.8 out of 5 : Liked: Good selection at breakfast Disliked: Could be places within the hotel where tap water is available to fill re-usable water bottles for when out and about in London. Help the environment

02/10/2018 Rated 4.0 out of 5 : Liked: Rooms and location Disliked: Guest did not comment for this item.

02/10/2018 Rated 5 out of 5 : Liked: The room was lovely and clean. The staff were amazing and helped us celebrate our 30th Wedding Anniversary in style. I would really recommend this hotel. Disliked: I couldn't access the Wi-Fi

02/10/2018 Rated 5 out of 5 : Liked: We thought the whole experience was excellent. We also booked for the 2 sharing platters (3 of them as we met up with our sons and partners ) which we thought were great (although a bit more meat would have been just topped it off). Disliked: I think there should be a complimentary bottle of water in the room.