Commentary by Michael Wade on Leadership, Ethics, Management, and Life

Thursday, June 25, 2009

Quote of the Day

Management excellence cannot come from fragmented contributions by various functional staffs; that is, if quality assurance has exclusive jurisdiction over a quality program, if production control has an inventory program, and so on. Each staff seeks to impose another set of techniques, each set demanding adjustments and attention from an already choked line organization. Only so much can be assimilated at a time, and it should be cohesive....Japanese are good integrators....Americans are accustomed to thinking that integration of a company is only in one place - at the top, where strategy is made.- Robert Hall, Attaining Manufacturing Excellence