Useful Searches

We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Not playing outgoing message when voicemail picks up

I have configured my voicemail to connect after 14 seconds, I used my Cisco handset to dial in to voicemail settings and record my outgoing message however when I call in from another phone (external line) it doesn't play my message, it just starts with the voicemail options "To record a message press 1."