Designing the Best Call Center for Your Business, 2nd Edition PDF

PDF-2b1ac | Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f… Designing the Best Call Center for Your Business, 2nd Edition

Designing the Best Call Center for Your Business, 2nd Edition by by Brendan B. Read

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