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I was very pleased with this garage and would certainly recommend and use them
again. I found them to be honest and competitively priced. They were also polite, friendly and not in the least pushy. Two small problems occurred and not only were these resolved extremely promptly but l also received some money off my bill. I left them thinking l would trust them completely.

03.11.16

Lynne, Kia Picanto

We arrived at 08.30 with our Ford c-max for a new clutch we were told it would be ready for 5pm very reasonable price as per quote and a good job done car ready on time will use this garage again thanks guys

29.08.16

Mark, Ford Focus

Had car to go through Mot as had failed previously, needed two rear tyres changed and rear cluster brake lights shorting and brake pads. Car passed Mot handed over £280. Did this in January, my previous tyre had a small puncture which I had to re inflate every 2 weeks. I went on holiday for 3 weeks in April and noticed the tyre flat. So I pumped it up again and ever since I've had to do it every week now, took it back and the guy who took my money did not seem interested. I have checked the light cluster and that is still not working so obviously my car is legal. Please don't use these guys.

05.06.16

Abdool , Peugeot 308

I had the clutch replaced at this garage and this was completed successfully as the car seems fine so far. However, I have also asked for A/C recharge and they were not able to complete the job, they have advised that the EIC condenser has a leak and needs replacement. I have been charged £20 for this job even though my AC still does not work. Was agreed with Sam that he will call me the next day to provide a quote for the condenser replacement, he did not bother to call me back at all. Also they have not re-filled the engine coolant after completing the works, had to buy new coolant on my way home.
Not very professional garage overall, had to call several times to get updates for collection time and did not even get response.

Polite and friendly. They were readily available and serviced my car in just a couple of hours. They did replace the wiper blades without first asking to an additional cost of £50 which was annoying but i suppose they needed a change. All in all, a useful service. Thanks.

18.10.16

Tom, Audi A3

Excellent service and really good value. I would definitely recommend these guys to anyone who requires some body work. They were great.

22.09.16

Hugo, Fiat 500

Paul and Charlie were very quick to respond to all my queries and called me to let me know when there was an issue which required a part change rather than landing me with a surprise later. I found them polite, courteous and most importantly fair and honest.

Paul was really helpful and had the fan and re-wiring done within a couple of hours and I picked my car up the same day. They also cleaned it for me which was an added bonus and greatly appreciated! Im sticking with this garage from now on!

07.12.16

Tyson, Ford Focus

Like most car owners, I have my preferred garage but tried Paul and his team when my usual place couldn't urgently schedule a repair to pass an MOT. Paul took the car in the next day, talked me through the whole process, gave me options and completed an excellent job exactly when he said he would. Would highly recommend.

16.06.16

Raymond, Land Rover Discovery

I have used Paul and Central Car Care a number of times now. They offer a fantastic service and nothing is too much of an issue for the customer. The only surprise is the cost, given they are in Kensington..... always value for money! Thanks again.

I picked these chaps as they were reasonably close and had a good rating. I assumed they would call me as the email I received said but no one ever called and so I used someone else.
I would give zero stars but the website won't let me.

Being new to the area I didn't know any garages and have been impressed with west lake
They had excellent customer service, dropping me home twice, and dropping my car off for me once it was done
The price was more than I'd hoped, but they broke it down for me, offered to leave the old parts with me, and knocked off the price for brake fluid
The car now feels safe and for an old car, better than ever
Great job

Would have no hesitation in recommending the Garage to anyone in the future.
Friendly and courteous staff. Reliable job.

26.06.16

Loganaden, Toyota Auris

Great service and communication. The main mechanic that i spoke with initially was very helpful and knowledgeable. When I picked up the vehicle, the female member of staff on front desk was polite/helpful and got my car out of the garage for me.

07.06.16

farhad, BMW 3 Series

Quoted a cheap service but found extras that pushed it to £287 from £129. Kept up to date with progress but misunderstood as I thought BOTH shock absorbers would be replaced not just one. I was told they gave me two quotes for a single or double replacement but this was not the case. I was definitely told £287 "as both should be replaced for balancing purposes" which is why I thought £287 was an ok price to replace BOTH shock absorbers. Very friendly but feel I was slightly misled.

07.03.16

Thras, Volkswagen Golf

nice friendly helpfull service.

02.03.16

Sadik Fahad, Vauxhall Astra

Cannot find a fault with their service. Very friendly staff and excellent value. Will recommend to all my friends