2014 Year in Review

Salt Lake City, UT — As 2014 concludes we find ourselves looking back, and it looks like a full year. Here are some highlights of the year:

3 Major releases:

Jan — 6.9.9 (19 new features)

July — 7.0 (46 new features or improvements)

Sept — 7.1 (44 new feature or improvements)

Highlight Features:

Prerequisites on Opportunities

Enhanced filters to Search system

Phone and Email validation

Surveys (non-opportunity based)

Hundreds of improvements!

2014 Support Stats:

98% approval

Total new tickets: 2567

Total solved issues: 1698

Total Agent interactions: 4328

AZ Super Bowl Host Committee

This year the AZ Super Bowl Host Committee registered over 10,000 volunteers using Samaritan’s software.

Thanks to a core group of dedicated volunteers, and new volunteers from Verizon, American Airlines, United Healthcare and many more organizations, this year’s volunteer team contributed to an amazing series of events–and not to mention the big game!

Samaritan Moved

Samaritan moved to a new location in the heart of downtown Salt Lake City on October 15, 2014. Our new address is 265 East 100 South, Salt Lake City, UT 84111.