Call center software for Managed Service Providers

The most modern calling system for handling service calls

As a Managed Service Provider, you satisfy all sorts of client needs. You have inbound dialers calling in. Who is the best person for them to speak to? For technical services, you will need call monitoring and recording software. What will handle that?

Nectar Desk’s call center software is your answer.

Managed Service Providers handle all sorts of calls. With many different agents, it’s hard to place a customer with the right representative. With Nectar Desk’s interactive voice response (IVR) system and automatic call distribution system, your inbound dialers will find the right person.

Nectar Desk’s computer telephony integration technology will also give you the call monitoring and recording you need to keep track of your calls. Call detail records are easily retrievable by your staff.

Nectar Desk’s technology doesn’t stop there. Peak call times are hard to predict. With our interactive analytics dashboard, you get valuable insight into your call activity. Planning around peak call times has never been easier.

Discover how Nectar Desk can help your business

We fulfill our mission by delivering the most simple, intelligent Cloud-Based Phone System Solution in the world.

Custom Main Greetings

We provide you with all of the standard features you expect from a Call Center Software: IVR, Extensions, Call Recordings, Local and Toll Free numbers, and more…

Useful Analytics

There is unlimited value in knowing every aspect of your call performance. We show you data that lets you get to know your call stats like the back of your hand.

24/7 Support

You don’t need to pay extra to be treated like royalty. Our support ninjas team is available for you any moment you may need them.

Features

Custom Main Greeting

Basic Analytics

Call Forwarding

Call Recording

Unlimited Call Handeling

Voicemail to Email

Name Directory

Excellent Support

Nectar Desk – Advanced Phone System the way it should be

We have built Nectar Desk with a simple belief in mind – don’t charge clients before they try and are happy with the product, Make it very simple to use, and keep all customer interaction under one roof. We invite you to give Nectar Desk a chance to show you how our Cloud Calling software can change the way your clients are treated.