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I just want to say that my husband and I have been a guest at the Econo Lodge on Strawplains Pike for awhile and we absolutely love it there. Cheryl, Rebecca, and Brandon are the best Econo has ever seen by far or at least that's our opinion. I have never felt so welcome and such kindness as I do...

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Thank theoddcouple2016

Cheryl-Lay, Manager at Econo Lodge Inn And Suites East, responded to this review

Thank you so much for your kind review! We appreciate you! We try to make everyone feel welcome. If there is anything we can do for you please give us a call.

But our room was updated and clean. This is not a luxury hotel, but well suited for travelers who want a night's sleep without paying a lot. It's located just off the highway, but there are only fast food places to eat at this exit. There are more choices to eat at exit 8, four miles north where we went...

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Thank Buckpa

James W, Manager at Econo Lodge Inn And Suites East, responded to this review

Thanks for staying with us. .
We hope you will give us another chance to serve you.
Thanks,
James W.

The most disgusting hotel I have ever encountered. It was so bad we could not stay. The room was supposed to be a non-smoking room; however, the smell of smoke almost knocked you out when you opened the door and there were cigarette burns on the mattress. The mattress was so disgusting we didn't even want to get close to...

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1Thank muffett55

James W, Manager at Econo Lodge Inn And Suites East, responded to this review

Thanks for staying with us. First of all I and my staff want to apologize for not meetiing your expectations. We will follow up with our housekeeping department about this matter.
We hope you will give us another chance to serve you.
Thanks,
James W.

We had a nice early check-in at this very plain motel. The receptionist gave us a lot of tips. And he was amazed at the great rate we got on Hotels.com. We could even park right in front of our room. Then we opened the door to our room and stepped back into the sixties. Smelly and plain, old fashioned...

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1Thank joeyeatsout

James W, Manager at Econo Lodge Inn And Suites East, responded to this review

Thanks for staying with us. First of all I and my staff want to apologize for not meetiing your expectations. We will follow up with our housekeeping department about this matter.
We hope you will give us another chance to serve you.
Thanks,
James W.

I was lucky to have made reservations through the Econo lodge reservation services because the hotel.com had over booked the hotel using a third party service even after the hotel had told them they were full. Upon our arrival I had found a stressed desk clerk because over booking. Of course he had to explain this to everyone about the...

It is very heartwarming to learn that you enjoyed your stay with us. We are all pleased to learn we were able to make you feel at home and that our services and accommodations lived up to your expectations. We are so glad that your stay was enjoyable and we look forward to seeing you again!

I'm not going to drag this out- I travel with choice hotels every week. This is by far the worse I've been to. I booked king non smoking room , went to check in and was told a 3rd party overbooked and it happens a lot she said. Needless to say we had to have a place to sleep but...

Thank you for your review, your feedback and your comments regarding your stay. I do apologize for the problem our staff has caused you. We look forward for a general orientation soon so we can better our services to our customers. We also promise to resolve the problem you are addressing. Thank you very
much for staying with us.

We were traveling cross country and unfortunately I chose to start on Labor Day. The first thing out of the clerk’s mouth was. "Its labor Day weekend" then he quoted a price. I turned around to leave and he dropped the price 15 dollars. The price was still too high, but it was Labor Day, and we were near a...

Thank you for taking the time to leave such thorough and revealing feedback. We seek to give each guest a very comfortable and accommodating experience. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

If your looking for the Ritz keep going. Our rv had some issues and was put into the shop so we were forced to stay in this town. By the grace of GOD we encountered wonderful people such as Cheryl and Kathy working front desk and breakfast area. I first called and was greeted by Cheryl she was nothing but...

I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. It is rewarding to hear that we have succeeded in making you feel at home. We're glad you had a great time with us and we look forward to serving you again.

Staff was very pleasant .I didn't mind the old fashion look or old beds they actually fixed the pulled muscle in my back but the housekeeping isn't doing thier job very well .breakfast wasn't bad .everyone was very pleasant there is a nice pool there however we were there just to sleep nothing more. The owner seriously needs to consider...

Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay at our hotel. We value your opinion and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. Thank you for taking the time to share your experience and to bring these matters to...

If you don't mind an old mattress and a sore back in the morning. The carpet was nasty. Needs a serious shampooing. The hot shower and water pressure was wonderful but I won't be returning to this hotel due to the great discomfort from the beds. You can feel the springs beneath the mattress. They also need to purchase new...

Thank you for taking the time to share your experience! We wish to let you know that your voice is of utmost importance to us. We thank you again for taking the time to share your experience and impressions of our hotel!

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Also Known As:

Econo Lodge Knoxville

Knoxville Econo Lodge

Econo Lodge East

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