at first u where great. then every movie bufferd or failed to play.i run windows8.1,goggle chrome.is this a problem? please send me a e-mail if i have a problem to fix or let me know something quick or i will uninstall regretfully:(

the programe is gone and does not work????? is that (IT) for free movies box???? will it ever come back???? it said that the email address, is not a real or working email address????? can anyone tell me what the heel is wrong????is some money needed,if so, what do you need????