You can review the requests you have made for materials,
and suspend, reactivate, or cancel the requests. For each request, you
can see the format and title of the item, the pick-up library you designated,
and the status of the request. The following statuses are
common listings:

•Active - Your request for the
item is active and the pick-up library will receive the item when it
is available.

•Inactive - A request for an item
in the library system has an activation date in the future; for an interlibrary
loan item, the library must review the request before it is sent.

•Pending - An item has been requested
within the library system, and the request is active.

•Held - The item you requested
has been located. The library notifies you when it is available for pick-up.

•Out - The item has been checked
out. When you return the item, the request is deleted.

•Received - An interlibrary
loan item is in the library and is set aside for you to check
out. (After you check out an interlibrary loan item, the request is no
longer displayed.)

• Not-Supplied -
There are no items to fill a request that you placed in the library.

• Cancelled -
The request has been cancelled.

• Sent - Used by
libraries that offer Borrow by Mail. The requested item has been checked
out and mailed to you.

Note:The library may use different names for these statuses.

You may see a Hold Position column. The numbers in the
Hold Position column indicate the status of your request compared to
other patrons’ requests for the same item.

Note:The library may have policies that override the hold position.
An item may occasionally be used to fill a different request even if
your request is the first in the hold request list for the item.

1. Click Requests on the My
Account menu and log in.

The requests page displays a list of your current
requests.

Tip:Click a title in the list to search for the title in the library
catalog and see full information about the title in the search results.
(This feature does not apply to interlibrary loan requests.)

2. To sort the
list, click a column name. For example, click Title
to sort the list by title.

Note:If your library offers Borrow by Mail and you requested an
item to be mailed, the Pickup Library
is Borrow by Mail.

3. To suspend
or reactivate requests, and specify the date to reactivate them:

a) Select the
check box by the title for each request that you want to suspend or reactivate,
and click Suspend/Reactivate Selected Requests
(or click Suspend/Reactivate AllRequests to suspend or reactivate all your
requests). You can suspend library system requests with the status Active or Pending,
and you can reactivate requests with the status Inactive. You cannot suspend interlibrary
loan requests.

The Suspend/Reactivate Hold Requests dialog box
appears.

b) Type the
date when suspended requests should be reactivated, or type today’s
date to reactivate an inactive request. Type the date in the format mm/dd/year (for example, 3/05/2012
for March 5, 2012).

c) Click Submit.

Active and Pending requests become Inactive.
Inactive requests become Active.

4. To cancel one
or more requests, select the check box by the title for each request
that you want to cancel, and click Cancel Selected
Requests. Orclick Cancel AllRequests
to cancel all your requests.

You can cancel requests within the library system
with the status Active, Inactive, or Pending.
You can cancel interlibrary loan requests with the status Active or Inactive.

5. To see more
information about a particular request, click the blue information icon
by the
request.

Detailed information about the request is displayed.
You can cancel, suspend, or reactivate the request from this view.

6. To read a note
about a request, place your cursor over the note icon . The note
text appears.

You can also click the note icon to see more information
about the request. The information includes the note.