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Same problem on two 'puters....one is Windows 7, the other Vista. Anyway..the install instructions read...Look under Ports (COM & LPT). You should see an open port named "Arduino UNO (COMxx).This does not happen with either computer.They both show a new "unrecognized device" when I plug in the Arduino.So, going with that...I can find the .inf file with windows explorer, but when using the device manager....I only get as far as "drivers"....and it will not show any of the driver choices that I can see when using explorer. Any suggestions??I thought I'd at least be loading 'blink" tonight....can't even get started!! =(

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I have gone through the motions of update driver, browse, and find my way to where the browser is.....but the browsing stops at the download folder. Won't show the arduino folder or the drivers folder with the .inf in it. From windows explorer, I can see everything....all the way to the .inf file for arduino uno....but not when browsing in the update utility. I'm stuck at step 1 !!!

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Thank you Louis Davis!!!!I had downloaded the files, and they were visible in a folder.....but not extracted!!(DOH!)Download them AND extract them to a folder of your choice, and all is well!!!Fun Fun Fun!!