the hotel was nice the staff was polite but a little distant. the definately did not go out of their way to make you feel welcome

4 out of 5

Recommended for Everyone

by A verified travelerfrom New York

mahal@New York

Posted Mar 2, 2015

Pros: Near to all Restaurant, theater, shows etc.

Cons: Staff knock our room at 9:30am asking if we are checking out.

Location: Location is great..see above

Stayed overnight with my boyfriend and the hotel is very nice and clean. Despite of the fact that the hotel is located on the center of the Times Square, the hotel is quite during the night and we did not hear any noise from outside.

Great Views from Novotel

Pros: Location, views, smart TV in room, cleanliness of room, free WiFi in rooms. We do a lot of travelling and not all hotels offer free WiFi.

Cons: Maybe the doormen downstairs could ask people if they want them to take the bags as opposed to just grabbing them.

Location: Everything is handy from Times Square to Rockefeller Centre to Hell's Kitchen to Sixth and Fifth Avenues.

The location of Novotel Times Square is amazing. We overlooked Broadway from our hotel room. The building has been updated and everything is modern. Loved the smart TV with real HD. Checked out with the TV. Cool! Also loved the views from the room and numerous sockets to plug in our devices. Bathrooms are small but tastefully done. Bed was great. Small problem when we arrived. The doormen took our bags before we could respond and we didn't see them for 45 minutes. So I called the desk - still no bags. Finally they arrived! Next time we won't give up our bags so easily but we were tired and weren't thinking. Despite that, I would recommend staying there. Not only is Times Square right there - and all the great theatres - Hell's Kitchen is next door. Some amazing restaurants in Hell's Kitchen which offer better food choices for better prices than in Times Square.

4 out of 5

Recommended for Everyone

by A verified traveler

Nice comfortable hotel in btiafway

Posted Feb 24, 2015

Vera nivel , but IT should be coffee and Water at the Room, specially in winter time

5 out of 5

Recommended for Everyone

by A verified travelerfrom Toronto, ON

Great location

Posted Feb 24, 2015

Great location close to all attractions. Rooms were clean, comfortable, and modern. Staff were very friendly and helpful. There was only one concierge and he was always busy. We didn't try any of the hotel food, but drinks were competitively priced compared to other places we went in the city. Overall was a great hotel! I would go back without hesitation.

Fabulous location and very quiet experience!

Posted Feb 23, 2015

Despite being so close to the action of Times Square I have rarely had such a quiet hotel experience. No car sounds, no slamming doors, footsteps, elevator noises or toilets flushing in adjoining rooms. Remarkably quiet and clean, with great bedding. Lovely, welcoming, attractive lobby and restaurant/bar as well.

5 out of 5

Recommended for Everyone

by A verified traveler

Close to where we needed to be

Posted Feb 22, 2015

Pros: Very clean

Cons: Nothing

We requested a kettle in our room. The kettle was provided complete with cups tea and coffee