Solutions

Communications & Marketing

The future of marketing is 1:1 customer journeys. By connecting your business to Salesforce’s powerful Marketing Cloud, we can ensure your digital communications will deliver results. Saleforce’s powerful social listening technology, Social Studio connects you to over 250 million data sources. This gives you access to the tools and knowledge you need to actively engage customers through a single integrated platform that unifies sales, service, and marketing.

Sales

In today’s competitive landscape efficiency means everything. Salesforce Sales Cloud helps you to find new customers, grow your accounts and close deals faster — from anywhere. Salesforce Sales Cloud is a web-based contact management software that delivers a 360-degree view of your customers, allowing you to see activity history, customer communications, internal account discussions and even social data. With Salesforce, you can track every customer’s history from contact to contract so you’ll be fully prepared for every meeting and any opportunity.

Customer Service & Retention

Salesforce Service Cloud enables faster, smarter services that will increase customer loyalty, retention, and satisfaction. Today’s connected customers expect service to be as instant and easy as their personal conversations. They are also flocking to numerous channels — from traditional mediums, such as phone and email to the ever-expanding universe of social media. With Salesforce your team will be empowered to deliver mobile, personalised services with a connected platform that will keep your customers happy and engaged.

Data Analytics & Reporting

Salesforce Analytics Cloud revolutionises the way you explore your data. This tool is much more than business intelligence — it’s a purpose-built suite of apps for every line of business. We can help you to gain deep insights into the way your customers think so you can start making data-driven decisions for your business.

System Integration & Maintenance

Our experts can integrate Salesforce solutions with your existing business applications and can fully customise Salesforce to meet your needs. We also provide complete, ongoing maintenance solutions to ensure your system is perfectly optimised for every user, on every device.

Training & Support

We offer a comprehensive and flexible range of training and support services designed to help your business to adopt and ensure get the most from Salesforce. Our training can be fully customised to suit your requirements, roles and system configuration. Whether you’re looking for ad hoc help or a full managed service agreement for complete peace of mind, we can provide the right level of support to match your needs.