Thoughts and commentary about the janitorial and office cleaning business.

11/03/2016

"Not enough..."

Should you suspect theft, or even minor pilferage - food from the fridge or the snack tray, change out of a desk drawer, pens and pencils - the first target of your suspicion tends to be the janitor, whether he's an outside contractor or your own employee. After all, he generally has nighttime access, with no-one watching over him and, since you do not know him like you know the fellow at the next desk, pointing a finger has fewer repercussions. So, like all in the commercial janitorial industry, we get our share of questions.

But to minimize the above, we do quite a thorough job screening and back-grounding our people: Insisting on a current Arizona driver license, closely checking the license's micro-printing and hologram, and (if questions arise) comparing the photo on the license to what the state has on file; Social Security Number verification and address history check based on that number; a check of a national database of felons and sex offenders; a statewide check of all court records, down to justice court level; driving record; finally, a personality profile exam, looking at such potential indicators as drug use and basic integrity. We do start with the same pool of applicants as our competition; we just throw more of them back, and have an exceptionally honest workforce as a result.

But, there is still the occasion for suspicion.

Some time ago, one of my folks noticed a client setting traps for him: small amounts of pocket change, left in obvious but unlikely places. As it continued, and the amounts grew, my fellow began, more and more, to feel the insult. Finally, he noticed the most cash ever - near enough for a late night breakfast sandwich - atop a file cabinet.

We've offered janitorial services in Phoenix since 1974; hold the BBB's A-plus rating; and have long been in the forefront of the industry in environmentally sensitive cleaning for health, safety and security. Our office cleaning program can generally improve Indoor Air Quality, in the size range of most allergens, by a factor of 50%, as reflected in our ongoing IAQ sampling. We also furnish Green Seal certified recycled restroom paper products and janitorial supplies.