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I had another customer in Kent, WA who was constantly setting off the alarms on accident. Not sure what the issue was, myself, along with one of the managers started investigating what was going on. At first, we thought it was the employees who were not arming/disarming each zone correctly so we had a conversation with the managers of both … Read More

“Every month I receive a report from our Verification Center manager. The report shows customer alarm activity and I look for any troubling patterns. For this reason, it is important for me to reach out to my customers and inform them of any incidents they may not be aware of so they can make the necessary changes and reduce any … Read More

As of July 28th, Washington State has added a new 564 area code to its existing 206, 253, 360, and 425 prefixes. The 564 area code has been implemented in order to support the demand for new phone numbers. What does this mean? All those located in Western Washington with area codes 206, 253, 360, 425, and 564 will be … Read More

Last April, Sonitrol Corporation hosted its annual Sonitrol National Dealers Association (SNDA) Convention. Every year Sonitrol dealers, friends, and family gather to recognize the best in sales, marketing, administrative, and technical support throughout North America. This year’s conference took place in San Francisco, CA, where Sonitrol Pacific was honored to receive awards across multiple categories. Awards and Recognition Received: Warranty Dealers … Read More

Sonitrol Pacific moves up to 37 and Secure Pacific moves up to 77 in this year’s SDM Top 100 list of security companies in the United States. May 23, 2017 – Seattle, Wash. – Northwest-owned sister companies, Sonitrol Pacific and Secure Pacific, have ranked in this year’s list of the top 100 security companies nationwide. Since 1991, Security Distribution and … Read More

Aside from your standard virus protection software and using some basic judgement, here are five smart tips toward a safer internet browsing experience! Check Your Browser’s Privacy Settings In your browser’s privacy settings you can toggle preferences for pop-ups, camera, microphone, and location access to name a few. Most of these are set by default, but it never hurts to … Read More

Sonitrol Pacific Customers, For nearly 40 years you have trusted Sonitrol Pacific to protect your home, business, or property. Now we ask for your help in protecting this planet by reducing your footprint through our paperless invoicing! Go green with us as we strive to bring the most secure, convenient, and responsible offerings to our customers. If you would like … Read More

In the latest report by the Federal Investigative Bureau there were 7,993,630 property crimes across the United States in 2015, so it is only natural that home security continues to be an ongoing concern. Outside of the benefit of additional protection, did you know implementing certain home security features could save you money? You could save up to 20% in … Read More

Winter and the lower temperatures are coming and the last thing you want to be is unprepared. According to the Insurance Information Institute, water damage and freezing accounted for 33.7% of insurance losses in 2014 compared to 25.9% in 2013. The good news is that there are ways to prevent your pipes from freezing and causing damages by taking preventative … Read More

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Sonitrol Pacific, a Sound Security, Inc. company, is the largest locally owned electronic security provider in Washington, Oregon and Idaho. Nationally recognized as an industry leader, we have worked for nearly 40 years to provide our customers with the highest level of security for their dollar invested. We are proud of our award winning team and the integrated security services we deliver.

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Stories from the Field: Customer Service Representative Pt. 2-I had another customer in Kent, WA who was constantly setting off the alarms on accident. Not sure what the issue was, myself, along with one of the managers started investigating what was going on. At first, we thought it was the employees who were not arming/disarming each zone correctly so we had a conversation with the managers of both ... Read More