Here is how to fix the 'No Service' bug on the AT&T BlackBerry Priv

If you're a Priv owner on AT&T who has been struck with the 'No Service' bug that has been affecting some AT&T Privs since mid-September, the fix is now in. Although it never came as part of the November update package, the fix is all rather easy to install. Read on to learn how to fix the 'No Service' bug on the AT&T BlackBerry Priv.

In certain network environments "No Service" may still be displayed as expected

Once that is all completed, you should be good to go. Be sure to let us know in the comment if it fixes things up for you and of course, if you need some further help, swing by the CrackBerry Forums and we'll get you sorted.

It worked in my phone quite well. Now I do remember that when the last major update came out I later did a wipe then reinstalled everything and later the dropped towers situation came up and then I installed this update and now my phone works fine.
Just a thought guys that you may wanna try out.

I'm on AT$T and still getting the same issue. I have called the customer service several times but they don't know what to do even spoke with blackberry customers service. Still can't find the solution

I purchased PRIV through eBay unlocked AT&T device (living outside U.S) and I installed this update but unfortunately, it is not fixing the low signal issue / no service and every time I want to call / receive call ,I have to restart the software. Unfortunately, the cheapest mobile brand names are much better BlackBerry.

I wonder if changing screen DPI causes the "Not for your device" issue. I've changed my DPI to 460. If the fix checks that it could cause a conflict. Or does it maybe have something to do with devices that are using the BB Beta build. Any thoughts?

Best way to test it is to get your phone to an area where the signal drops complete out then wait a while and go back to where you have coverage.
That's about the only time when I saw there issue happen. It's a sad sad day when BlackBerry screws up SO bad they make me wanna leave em in my rear view mirror.

I'll try this... Like Donald Trump said "What else do I have to lose?" Except what a high dollar phone that needs a good home and some crackberry head would gladly do it too!
I'm getting tired of these idiots you got working for ya Chen wasting my time good buddy!
If this don't work it's time to move on to a different platform such as windows.

Mine was saying this too. I went to the app store and got the downloads app (you may already have this). I found the file there launched and it ran just as described including the uninstall prompt at the end.

AAG202, this version can receive the update without fixing anything. You can downgrade the firmware to receive fota. (Note:after ota updated, AAG202 to AAG853 rather AAG875. And all att apps will be uninstalled automatically )

I was told that the last major update that everyone downloaded is what caused the problem.
Somehow it caused the phones to fight with the towers and basically the phones would lose.
Sorry I don't know verbatim how to explain it I was so mad I lost concentration as she told me my mind started thinking about what type of phone could I use in place of the Priv.
And last night I called in again and this guy at AT&T told me to take my phone in and have em do a wipe.
I'm still testing this patch and hope I don't have to waste my time with them anymore I have more important things to do with my time.

Thank you....it is a **** shame carrier react like molasses with fixes. I always have had faith in BlackBerry. I would brag BlackBerry doesn't have ALL the gimmicky phone trick, but they are a phone / text / email beast. This problem had me ready to throw in the towel. Thanks Bla1ze for helping save face.

I got "This tool is not applicable to your device" after installation, and was promoted to uninstall it. I did. Although very disappointed, I still have it a reboot. And guess what, I noticed there were several apps optimized during booting like any first booting after OS upgrade and security patches.

Getting the same errors here, I am on AT&T and when I open the tool, it asks me if I want to uninstall it because its not compatible with my device. From the top of this page, apparently the November beta release didnt include this no service tool.

I dont have an atnt priv. I have an stv100-4. Yet I experience no service/no sim randomly. And while I tried downloaded this software after installing it and tried opening this it says not applocable for your device.