Warranty / Certifications

Certifications and Listings

CSA Listed

Manufacturer Warranty

All Parts [1 yr]

Questions & Answers

Quality control testing and inspection

Does Char-Broil American Gourmet 700 Series Charcoal Grill with Offset Firebox inspect and test its products before shipping to consumers? Why so many flaws with respect to welding, heat escape flimsy material, paint etc?

Asked by: BJuniper

I think QC is limited to making sure that the Char-Broil sticker adhesive placed on the top of the grill is of a significant chemical composition that it is impossible to remove without fire and a grinder.
The sticker is extremely high quality, everything else not so much.

Answered by: Seven

Date published: 2015-09-20

does this grill have an upper rack ?

Asked by: chet

Yes it has an upper rack, and it works very well.

Answered by: iwilllive4ever

Date published: 2015-11-06

Is there a rack in the firebox that will allow me to grill there if I choose too?

If I choose not to smoke the food can I grill in the main compartment and also grill in the firebox.

Asked by: DaGr8One

Yes there is.

Answered by: DIYGirl

Date published: 2015-09-20

how much is the extra cost to ship it to your house

I no the grill is a 160 bucks but I don't have a credit card so I have to give my friend the money to order it and I just need to no how much more I would need to give him

Asked by: chris

I believe shipping was included in the price. I won't say free, but included in the price. I was charged sales tax, though.

Customer Reviews

American Gourmet 700 Series 60.25 in. Charcoal Grill with Off-Set Firebox is rated
3.6 out of
5 by
195.

Rated 5 out of
5 by
Grandpa Jim 1 from
Great smoker!When I bought this smoker, I thought it would be fun. Now I know it can turn out a quality rack of baby-back ribs as well as a pork butt and/or whole brisket. I enjoy using it and find it very gratifying when the people compliment the meat that I cook.

Date published: 2017-11-02

Rated 5 out of
5 by
Vega56 from
Amazing grill!!My wife bought me this grill like 2 months ago and haven’t been able to stop using it. I love it so much, I spend more time with my grill than with my wife!! Hahaha thanks for such a great product. Made so well and so sturdy. I’m a customer for life.

Date published: 2017-10-29

Rated 5 out of
5 by
sambuca from
works like a proI bought this for my husband and it is the best gift I could of given him. It works like a pro, smokes meat and makes it so tender and delicious. We love it so much that we even use it in the snowy winters.

Date published: 2017-10-30

Rated 3 out of
5 by
scottbyrge from
Cheap \ Poorly Designed and ConstructedWhen I started to assemble it, several pieces were bent so bad they would not fit together. First time I burned some charcoal in it all of the paint blistered and peeled off of the bottom of the grill - and that was will the charcoal grate two notches above the bottom. Works okay for grilling, but not suited for smoking which is ironic since it is in the grill name. Leaks everywhere. The charcoal grate is so flimsy it has bent and warped so the charcoal all rolls to the center. I'm researching buying a replacement for it. I saw the grill as being a good buy - inexpensive - but, it is true that you get what you pay for.

Date published: 2017-08-02

Rated 1 out of
5 by
seabelow from
Should be a law against from selling this junk!I had it for two days and now it's on Cregslist! Hope I can sell it for $40

Date published: 2017-08-17

Rated 4 out of
5 by
Embry75 from
Good valueThis deluxe smoker grill is large. I smoked a Large brisket with room to spare. I could have added a whole chicken next to it. Pros: size, multifunction, easy adjust charcoal tray, price. Cons: paint peals off quickly under high heat, steel is thin and rusts easy, temperature hard to regulate, gaps in connecting pieces is significant. If you are willing to pay 4x as much for a high-end smoker you’ll avoid these issues. I don’t grill and smoke enough to justify the cost.

Date published: 2017-10-29

Rated 5 out of
5 by
roddog from
Need Improvement in deluxe modelI you would Mogel your deluxe model after your silver modle with the door that closes on the frount insted of over the other it would not be great it would be an AWSOME GRILL SMOKER !! that small over sight is why i weny back too the smaller grill thanks RODNEY BILDERBACK

Date published: 2017-07-05

Rated 5 out of
5 by
Mabellemaggie from
Large cooking areaBought this for my husband and he loves it! Large cooking area for 3 racks of ribs, 6 chicken breast, 3 dozen wings, pork roast, poppers and still extra space! Easy to assemble and customer service was so easy when we had a problem with our lid. Highly recommend.