Academic Institutions

Here to advance your online program?

Customize your proctoring solution.

Working hand-in-hand with academic institutions, we set the standard for online knowledge verification. And together, we are expanding upon that definition. Because there are different types of tests, we offer different ways to proctor. From automated to live, we can create the combination that helps you expand your reach, advance course work and control costs.

How does ProctorU protect user and organizational data?

We collect very limited personally identifiable information (PII), and all communication is transmitted with TLS 1.2 encryption and stored with AES 256-bit encryption. Because we work with higher education partners, we maintain strong adherence to Family Educational Rights and Privacy Act (FERPA) compliance. All proctors undergo rigorous FERPA and security training prior to proctoring exams, as well as receive training on an ongoing basis. We do not collect or store billing information, and data is securely transmitted using Authorize.Net, a Visa subsidiary. Every quarter we are independently audited for PCI/DSS compliance. We do not sell or share test-taker information with third parties, or market directly to test-takers. As a signatory of the Student Privacy Pledge, we take test-taker privacy very seriously and protect it as if it were our own.

Can proctors access test-taker computers without their knowledge?

No. All users must download a small, non-install applet to connect with a proctor. They must also grant the applet permission for the proctor to begin viewing their computer screen activity. After an exam session, or if the applet is not run within a certain time frame from the moment it was downloaded, the applet self-destructs and becomes unusable. Proctors cannot do anything on a test-taker’s computer that they cannot see in real time, nor can proctors secretly download files. In the interest of transparency, we rely on a third-party screen-sharing tool used by Fortune 500 companies rather than an in-house developed tool.

Is ProctorU HIPAA compliant?

Yes. However, we do not request, collect or store HIPAA-protected data. If a test-taker needs additional time or other unique accommodations due to a disability or condition, we only request details regarding the accommodation, e.g., Woodward J. Procki requires one additional hour to complete Accounting 101 Final Exam. We do not charge additional fees for these accommodations.

Can my institution or organization visit your proctoring facilities?

Yes! You are highly encouraged to visit one of our proctoring facilities in Hoover, Ala., Pleasanton, Calif., or Folsom, Calif. We believe in transparency when it comes to how we conduct our business, and recommend that you visit the proctoring facilities of any online proctoring vendor you are considering. To arrange a visit, please contact us.

MSCHE 2018 Annual Conference

Washington, DC – Come chat with us at booth #104 about how we provide educational equality for online testers.

Dec. 08

2018 SACSCOC Educational Excellence Expo

New Orleans, LA – Let’s talk about how ProctorU can make your online learning and accreditation programs excellent! Stop by booth #404.

Over 1000 institutions put theirreputations in our hands

“Giving our students the option of using ProctorU for their VEE Course final exams is rapidly becoming the new standard. We have strong confidence in the academic integrity of the ProctorU service, and love that our students are able to test 24/7/365 worldwide! We couldn’t be happier with the feedback from our valued customers.”

Alan ElmaneLearning Lead, ACTEX Learning

“ProctorU helps me handle life as a mom, Army wife, full time employee, and student by offering exam times when it's most convenient for me. I love using ProctorU at home rather than taking a proctored exam at the local university's testing center. I also love that ProctorU's proctors are polite, professional, and very helpful.”

StacyStudent, Cameron University

“If I could use one word to describe ProctorU, it’d be credibility. They are some of the best, most innovative individuals.”

Debbie FowlerAssociate Provost, Western Governors University

“ProctorU is convenient and easy to use. The proctors are really helpful and try to do all they can to make the testing experience positive. I took all of my exams through ProctorU. I'm not sure how I would've gotten my online degree without you!”

CristinaStudent, University of Florida

“Introducing students to ProctorU is directly in line with Athabasca University's mission to reduce barriers to post-secondary education. This partnership creates an accessible, flexible and affordable option for AU exam invigilation that maintains the highest level of academic integrity.”