Providers

Practice Video

Practice Overview

The mission of Crosswoods Pediatrics is to help parents raise their newborns into healthy and happy young adults by providing excellent pediatric care. We will do this in a friendly, caring and professional environment and in accordance with the latest recommendations from the American Academy of Pediatrics.

Call Hours

We will be available weekdays to answer medical questions by telephone. Call the office during office hours and press option 4 for triage and leave a message for the nurse. Have your list of questions prepared, paper to write down instructions, and the telephone number of your pharmacy. Routine parenting questions are best answered during a checkup.

To schedule an appointment

Please call the office during office hours. There is always a pediatrician on call for EMERGENCIES after hours. When you leave a message, please spell your last name and repeat your telephone number.

For families planning travel outside the US

Please be aware of our policy, effective 7/1/2014, for any patients planning travel outside the US to countries known to have a risk of exposure to communicable diseases, and require additional vaccines or Malaria prevention medication.

All patients need to contact our office to schedule a brief TRAVEL CONSULTATION APPOINTMENT at least ONE MONTH prior to the intended departure, and NO LATER than TWO WEEKS before.

Announcing Walk-Ins at Crosswoods Pediatrics

Crosswoods Pediatrics now offers Walk in ills available at 8:00 am Monday – Friday. This is for acute illnesses such as ear pain, sore throat, pink eye, rash, cough and congestion, fever. This service is only for established patients and will be on a first come first served basis.

Sports Physical Announcement

Prior to your child receiving a “sports physical” at a clinic, school or drug store, please call our office at 614-540-7339 to inquire if he/she already has a current sport’s form on file. If we do not have a form on file and your child has been seen in our office for a physical within the last year, we are happy to complete the form for a small fee.

If your child has not been seen within the last year, please call our office to schedule an appointment.

Prescription Policies and Information

Prescriptions and refills will be handled at scheduled office visits and enough medicine will be prescribed to last at least until the patient’s next appointment. Since we expect to fill prescriptions at the office visit, running out may be a signal that it is time to call our office to schedule an appointment. We request patients be seen annually for routine medication refills. If your prescription insurance plan requires a prior authorization for a medication, you will be responsible for obtaining a Prior Authorization Form from your insurance company for your physician to complete. While our office staff and physicians do their best to help patients obtain their maximum prescription benefits, insurance plans, including drug coverage plans, are a contract between the patient and the patient's insurance company.

If you need to change pharmacies or change your prescription to mail order, the law in the State of Ohio permits non-expired prescriptions to be transferred to the new pharmacy without charge or interruption. In the case of most mail order pharmacies, they disregard this provision and require prescriptions to be re-written. In the event that this is preferred by the patient BEFORE their next routine visit, the patient has a couple of choices: 1) make an appointment to see the doctor for repeat refills, 2) wait for their next regular visit to change pharmacies, or 3) pay a fee for the patient's physician to review their medical records and re-write the prescription - which will then need to be picked up at the office. Lost prescriptions for controlled medications (such as pain medications, sleeping aides, etc.) will not be replaced.

We discourage the practice of calling in prescriptions as it does not allow the patient or the doctor to re-evaluate the appropriateness of the prescription, and follow the condition for which the medication has been prescribed. We do not accept calls from pharmacies to refill medications. When pharmacies call us, we request contact directly with the patient.

Office Policies

Present insurance card at each visit.

Pay office visit copay as required by your insurance.

Pay "balance due" within 30 days of receiving a billing statement.

Give 24 hours notice for an appointment that needs to be cancelled or rescheduled. Repeat offenders may be asked to find another pediatrician.

A missed appointment fee of $20 may apply if a 24-hour notice is not received.

Give 3-5 day notice for prescription refills.

Give 3-5 day notice for form completion.

Give 3-5 day notice for insurance referrals.

Treatment for patients under the age of 18: a parent or legal guardian must be present at the visit. If a parent or legal guardian cannot be present, a signed consent note must be sent with the patient in order for the provider to examine the patient. If the visit is for a physical, we require the parent or guardian to be present or the visit will need to be rescheduled.

Bring all necessary school/sport forms to your visit. You must complete the parent/history section of the form prior to the provider completing the form.

Forms must be provided at the time of physical/visit. Otherwise a fee will be charged according to the following forms:

$5.00 Medication Forms

$10.00 Immunization and Sports Forms

Other Hours & Information

Other Hours

Telephone hours will end 30 minutes before the end of the business day. Lunch (office closed): M-F 12:00 p.m. - 1:00 p.m.