cannot update phone

Originally I used towelroot for my phone. Then the Verizon update broke it. when I try to update my phone with any OTA it fails. Verizon ran a diagnostic and says my phone is rooted we did a factory reset no luck. I am on version 4.4.2. To get the latest os update I found this How-To Root G900VVRU1ANE9 Verizon Samsung Galaxy S 5 XDA Forums
Does this look like it would fix my problem.. Thanks

Staff Member

FDR does not kill root on the S5 and he can't update via KIES while still rooted. His best bet is to Odin flash version NI2 . We have a video walk through and files somewhere on the forum here. I'll link to it in a min.
Verizon Galaxy S5 NI2 How To Root Latest 4.4.4 OT…:
Guide & files located here. GUIDE Updated Safely Upgrade and Root N hellip Verizon Samsung Galaxy S 5 XDA Forums
Good luck and holler if you need a hand with anything