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Contacting the council

Online

You can visit our council services page for links to contact details, including email addresses of each of the Council's services.

By Phone

You can call our Contact Centre on 01255 686868 between 8.45 - 5.15 Monday to Thursday and 8.45 - 4.45 on Friday.

If you need to contact us in an emergency outside of these hours, please call 01255 222022. The out of hours service is provided via the Council’s Careline Service which is manned 24 hours a day, 7 days a week.

There is a Minicom Text Phone on 01255 422470.

You can visit our council services page for links to contact details, including telephone numbers of each of the Council's service departments.

In Writing

You can write to us - check each service's address from our council services page.

In Person

You can visit our council services page for links to address details including maps and directions to each of the Council's offices.

Social Networking

We have a number of facebook pages, twitter and RSS feeds set up to help you keep in touch. Visit our Keep in Touch page for more information.

Councillors are elected by the people of Tendring to represent your views and to do something about the issues in our local communities that affect us all.

If you feel strongly about an issue, don't just sit there and wait for somebody else to do something about it, get together with your friends and contact your councillor to get things changed for the better.

Complaints

Freedom Of Information

Standards

The Council has a set of Corporate Customer Service Standards which apply for answering the telephone, letters or emails or responding to complaints or suggestions (see useful document on the right of this page).