Can I contact you by Live Chat?

Yes, we offer live chat (subject to availability) between 9.00am - 5.00pm.

When Live Chat is available you will see an blue link in the bottom left hand corner of the screen.

Our guests have multiple channels to contact us should they need to for assistance with a booking, to discuss their recent visit or for help with a general inquiry. We recently launched our new Help Center on our website HERE which has answers to all of our frequently asked questions and more. By typing your question into the search bar, you will find pages which may be relevant to your question.

If chat is not available and you are not able to find the answer to your question on our Help Center, you can fill in our contact us form by selecting the "Still Need Help - Contact Us" option below.