A co-operative is an organization that is created when individuals come together to fill a common need. Under this business model, members own the organization and vote on how services will be offered. Each member gets one vote ensuring all members’ interests are represented. Co-ops are autonomous organizations because co-op members are not responsible to outside or government owners.

5. What is the difference between being a member and being a customer?

Members buy a share of the co-operative at a one-time cost of $50. Collectively, the members own Hensall Co-op and elect the board of directors from within the membership. Membership is open to all agricultural producers and processors. You do not have to be a member to be a customer of Hensall Co-op.

Over 80 years in the agri-business industry means we are able to understand the business needs of our members. Members are entitled to patronage payments when they are declared. Being a member also gives you access to our investment program and you can vote in the elections for the Board.

Yes, we declare patronage dividends based on each year’s earnings. When the Board declares patronage dividends, each member’s share allocation is determined based on their eligible business with Hensall Co-op.