Newsletter

About Us

Buying fine jewelry, whether for yourself or for someone that you care about, is a deeply rewarding and emotional experience. It's an investment in something beautiful and timeless that you’ll treasure for years to come. This is why we at Eravos strive to ensure that we use only the finest quality diamonds in our jewelry and price our products fairly. Eravos is a brand owned by IndiLeo Corporation. We stand behind every diamond that we sell; we provide a certificate of purity and authenticity with every product.

We stringently adhere to ethical practices in every area of our business. We have our manufacturing units in Surat, India and in Bangkok, Thailand. The manpower in these units are professionally managed to guarantee optimum output and for ensuring a streamlined and robust business process.

We have worked hard to provide detailed descriptions, 360˚ product videos, and vivid photographs of all our products to help you choose with ease. What you see is what you get! Whether you’re seeking classic or current trends in fine jewelry, we have a wide range to perfectly suit every occasion. Eravos is synonymous with refined style, supreme quality, and fair and unquestionable value. We guarantee that you can shop with confidence and find pleasure in every purchase from Eravos!

Shipping & Returns

Eravos is a brand owned by IndiLeo Corporation. When you shop at Eravos, we want to make sure that you feel confident while buying from us and have a shopping experience that is highly comfortable. However, it is quite possible that you might experience a change of mind. If that happens, you can return the purchased item back within 30 days of date of invoicing. You can claim a full refund within 30 days of the shipping date on the invoice. Returns made during festive seasons may take longer to process.

The jewelry purchased can be returned but is subject to the following conditions:

The jewelry must be in a new condition and must not have been worn.

The original packing must accompany the return.

The original invoice must be quoted in the correspondence.

If the jewelry item has been used, we will only do any necessary repairs within 12 months of purchase. Please note that you will have to bear the shipping charges for returning such items. Our product guarantee does not cover normal wear and tear and damage due to faulty handling. We reserve the right to refuse a free repair service, if it is confirmed during inspection by our experts that the jewelry item has been misused.

Please note:

The items returned must be unworn and in brand new condition.

We will not accept liability for goods lost or damaged in the post while being returned.

Jewelry returned outside the stipulated time deadlines will only be accepted at the discretion of Eravos.

Credit and Debit Card refunds may take up to 10 working days, depending on the bank issuing them.

We are not responsible for the length of time taken by banks to complete the refund process.

The Return Process is simple. You can call our customer service or email us at any stage of the return process. Our customer support team will take over and guide you through the return process.

In your email please make sure you include all of the following information:

Your order number

Your full name as printed on the invoice

Product number or code

Reason for return

Our jewelry experts will inspect the item for signs of damage, blemishes, or scratches before instructing issuance of any refund. The refund will be done in the original form of payment.

It is important that you return the jewelry item with the attached jewelry tag so that we can process your return request faster.

Shipping:

All our orders are shipped directly from our stores. We have a clear shipping policy in place which states the near approximate time frame needed to ship out specific items of jewelry. Generally, the time taken to ship out an order depends on the location to which the jewelry is to be shipped. We ship out orders within 3 to 4 business days. We usually give an estimated delivery date at the time of confirming your order.

We provide free shipping facility on all standard orders within the country. We check everything before we ship it so please notify us immediately on receipt of your order if your item has been damaged in transit.

Privacy Policy

This has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, social security number or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.

Provide us with feedback on our products or services

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To quickly process your transactions.

To ask for ratings and reviews of services or products

To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

Help remember and process the items in the shopping cart.

Understand and save user's preferences for future visits.

Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly. It won't affect the user's experience that make your site experience more efficient and may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

We do not include or offer third-party products or services on our website.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

Remarketing with Google AdSense

Google Display Network Impression Reporting

Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

On our Privacy Policy Page

Can change your personal information:

By emailing us

By calling us

By logging in to your account

By chatting with us or by sending us a support ticket

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It's also important to note that we allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

Within 7 business days

We will notify the users via in-site notification

Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that, individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

Send information, respond to inquiries, and/or other requests or questions

Process orders and to send information and updates pertaining to orders.

Send you additional information related to your product and/or service

Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

Not use false or misleading subjects or email addresses.

Identify the message as an advertisement in some reasonable way.

Include the physical address of our business or site headquarters.

Monitor third-party email marketing services for compliance, if one is used.

Honor opt-out/unsubscribe requests quickly.

Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at

Follow the instructions at the bottom of each email.

and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

eravos

IndiLeo Corporation

8100 Boone Boulevard,

Suite #270, Vienna,

Virginia 22182

Contact Us

eravos.com

IndiLeo Corporation

8100 Boone Boulevard,

Suite #270, Vienna,

Virginia 22182

Phone No. (703) 827-3037

Fax: (703) 827-3039

Support:support@eravos.com

3Cs Specification

Diamond Cut

Diamond cut is used to describe the shape of a diamond and its reflective qualities which is determined by the way the diamond is cut. The stone’s flash of colors and brilliance results from the quality of the cut. Symmetry, proportion, and finish of the diamond are also directly influenced by the cut. Brilliant cut, step cut, and mixed cut are the three types of Diamond cut.

Brilliant Cut: The brilliant cut involves triangular and kite-shaped facets, and it is designed to optimize sparkle.

Step Cut: The step cut aims at increasing the elegance of the diamond. This is achieved by minimizing the facets and adding more trapezoids and rectangles.

Mixed Cut: This is a combination of the step and brilliant cut styles and is used to create a unique and beautiful diamond.

Diamond Clarity

As diamonds are created naturally, it is obvious that they come with some flaws called inclusions. These include cracks, air bubbles, presence of foreign materials, and others. The clarity of a diamond is determined by its size, type, position, and distinction of inclusions. Diamonds with less inclusions and blemishes like scratches and chips are of a higher clarity and hence highly valued and priced.

The parameters used for judging clarity are:

Flawless (no inclusions under 10x loupe)

IF (Internally Flawless, surface blemishes exist)

VVS 1, 2 (Very, Very Slightly included: minute inclusions)

VS 1, 2 (Very Slightly included: minor inclusions)

SI 1, 2 (Slightly Included: noticeable inclusions)

I 1, 2, 3 (Included: observable inclusions)

Diamond Color:

The color of a diamond refers to the presence or absence of color which is a result of the composition of the diamond which never ever changes. Color grading is measured from a scale of D to Z with D denoting colorless and Z the other extreme of color. Colorless diamonds have the maximum value and are priced the highest. Diamond colors rank in the following groups:

Colorless: D, E, or F

Near Colorless: G, H, I, or J

Faint Yellow Tint*: K, L, or M

Very Light Yellow Tint*: N, O, P, Q, or R

Tinted Light Yellow*: S, T, U, V, W, X, Y, or Z

Size Chart

What Ring Size Should I Order?

Step 1. Measure the finger on which the ring will be worn (in millimeters). 3 mm is approximately 1/8 inch.

Step 2. find the U.S. ring size closest to this measurement in the list below.

Ring Size

Ring Size in millimeters

3

44.2

3-1/2

45.5

4

46.8

4-1/2

48.0

5

49.3

5-1/2

50.6

6

51.9

6-1/2

53.1

7

54.4

7-1/2

55.7

8

57.0

8-1/2

58.3

9

59.5

9-1/2

60.8

10

62.1

10-1/2

63.4

11

64.6

11-1/2

65.9

12

67.2

12-1/2

68.5

13

69.7

13-1/2

71.0

Become an Affiliate

Eravos has one of the most lucrative affiliate programs for fine jewelry. We offer our affiliates an earning potential that’s matchless in many respects.
Our premium quality jewelry line is popular and in huge demand among our dedicated clientele. We have also emerged as a trusted brand name in fine jewelry. Affiliates will have a readymade platform to sell our collection and earn handsome revenue.

Eravos is recognized by industry experts as well as celebrities and stylists as the leading premium fine jewelry brand. We have a wide and popular presence on top social media platforms which speaks volumes about our raging popularity. We are the preferred online destination for those truly value high quality jewelry in its truest form.

Our marketing experts have created a powerful and rewarding affiliate program which can generate impressive earnings for those who know the ropes. There is no limit to earning potential for Eravos affiliates because we provide you all the support and tools you need to become a successful affiliate in this domain.