Why am I unable to access FIMS after a server reboot?

The admin service might not have correctly closed during the reboot, not allowing FIMS to be accessible.

Article
Number:26278

Products:

FIMS_FIMS

Problems have been found with the server's administrative service not correctly closing when events such as a "hard reboot" of the server occur. This is because the admsvr.lock file, located in ..\npo\oemgmt\config, has not been deleted and won't let the Admin Service start correctly.To resolve this:

Delete the admsvr.lock file in ..\npo\oemgme\config

Go to the Start menu and in the "run" field, type "services.msc" (no quotes).

Here, there will be an entry for "Admin Service for OpenEdge 10.2B" which probably will still say "started."

Right click and select "stop," then wait around 15-20 seconds and right click and select "start."