Residence Inn, has been my favorite hotel for more than 15 years.. I have never, ever, has seen a Residence Inn that looks like a 1 star hotel. I picked up one small pot to cook rice and it had heavy residues of old raton food. I almost vomit.

The desk, the lamp on the desk, full of dust. When I first walked in, there 2 people in lline, clerk never said welcome or I will be with you in a moment, the key for the room were not working. This hotel should not have the name of Residence in.

Residence Inn, has been my favorite hotel for more than 15 years.. I have never, ever, has seen a Residence Inn that looks like a 1 star hotel. I picked up one small pot to cook rice and it had heavy residues of old raton food. I almost vomit.

The desk, the lamp on the desk, full of dust. When I first walked in, there 2 people in lline, clerk never said welcome or I will be with you in a moment, the key for the room were not working. This hotel should not have the name of Residence in.

Okay 5.0

/

Posted by Najwa,
May 4 2015

Good selection

The room was nice enough for the price

Good selection

The room was nice enough for the price

Excellent 10.0

/

Posted by Juan,
Apr 30 2015

How friendly the staff was

How friendly the staff was

Good 8.0

/

Posted by Harold,
Apr 27 2015

need to fix the bathtub....very slippery.

Hard to find at night as the sign is not lit.

need to fix the bathtub....very slippery.

Hard to find at night as the sign is not lit.

Excellent 9.0

/

Posted by Verified Hotel Guest,
Apr 14 2015

It was very clean and nice!!! Breakfast was great every morning.

They switched rooms between my fellow travelers and I who was staying a shorter time and proceeded to charge me an extra day when I already paid for it in advance...but it was corrected at the end. I think it should of been fixed in the beginning!!

It was very clean and nice!!! Breakfast was great every morning.

They switched rooms between my fellow travelers and I who was staying a shorter time and proceeded to charge me an extra day when I already paid for it in advance...but it was corrected at the end. I think it should of been fixed in the beginning!!

Excellent 10.0

/

Posted by Natasha,
Apr 2 2015

The staff was friendly. The room was awesome. I felt right at home

Pool is small

The staff was friendly. The room was awesome. I felt right at home

Pool is small

Excellent 9.0

/

Posted by Verified Hotel Guest,
Apr 2 2015

Staff, food, room excellent.

Even though I was late due to late flights and they pay to put me up somewhere else they gave my room away when I had booked and paid for it.

Staff, food, room excellent.

Even though I was late due to late flights and they pay to put me up somewhere else they gave my room away when I had booked and paid for it.

Excellent 10.0

/

Posted by Amos,
Mar 30 2015

The staff is friendly and the hotel is clean and quiet. Nice location for access to shopping mall and close to central park for outdoor recreation.

Not much to complain about.

The staff is friendly and the hotel is clean and quiet. Nice location for access to shopping mall and close to central park for outdoor recreation.