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Some models have the beater bar driven by the airflow from the vacuum rather than a small motor. It takes a lot of suction to turn the brush roll. Make sure there are no restrictions which will reduce the airflow and suction. Replacing the filters may help if the vacuum motor still has adequate suction.

Most likely place is in the tube leading up from behind the beater bar. While unplugged, remove beater bar & belt & check.

If you have a strong shop vac, remove beater bar, belt, and bag, applying suction to the tube in back of the beater bar will many times dislodge the clog with little effort, sometimes though it will take some fishing around with a stiff piece of coathanger wire or similar.

Normally when you can apply suction with the shop vac to the tube in back of the beater bar & feel suction at the tube were the bag connects, you know you've got it all and you should be unclogged. Put it back together and you should be ready to roll.

Hi,
You vacuum is probably plugged up. Flip it over, beater bar up, and remove the plate that surrounds the beater bar. The beater bar needs to come out next. If the belt is good, it will be a little hard to remove. The beater bar sits in sockets that then go ilto the vacuum frame, so note how they come out as you ease the beater bar out and slip the belt off of the bar. There's a cavity behind the beater bar where the vacuum picks up debris. Stuff hangs up there, and you'll need to remove whatever is plugging you up. While you have everything open, give it a general cleaning. Remove anything wound around the beater bar, etc., and reassemble the vacuum in the reverse order.
Best regards --W/D-- -- please feel free to rate this solution - thanx!

If you haven't already, remove the beater bar. This is accomplished by unplugging the vacuum and turning it beater bar up. Remove the clips or screws that hold the plate on the beater bar and set aside. The beater bar sits in sockets, so carefully remove the bar, noting the correct position of the sockets. This will make reassembly much easier. Slip the beater bar out of the drive belt. Now, inspect the suction cavity that the beater bar would discharge into. Usually, things clog up here as there is a flex hose that catches things, creating a pluggage.
Hope this helps, --W/D--

Assuming that the vacuum will run, remove the bag and check the discharge to the bag from the machine for debris. Also check the suction to the vacuum blower by removing the beater bar cover plate and beater bar. Inspect the belt. While the bar is off, inspect the suction hose behind the beater bar. This is where I usually find the debris.
Regards, --WoobieDog--

Check the actual brush bar is moving. If it is then there's definately a clog and it could well be behind the beater bar. If you can remove the sole plate (which is the grid in front of the beater bar) then undo it and check dirt behind the beater bar, belt and main dust channel. Also check the main inspection air ways and if the beater bar is clogged with hair, clean it off.