WhatsApp voice memo issue

When I receive or send an voice message, I can't listen to them. When I open it WhatsApp crashing. Very strange.

I'm running os 10.2.0.1725 STL100-2
WhatsApp version 2.11.66.2.

Before the upgrade to the latest WhatsApp version I had the same problem.
Never had this until I upgrade after os 10.2.0.1047.
I had all the leaked versions.
With all the leaked versions after 1047 I had this issue with WhatsApp.

Anybody else with the same issue.
Does anybody know how to solve this problem?

I also had this problem, at the time it seemed I was the only one, was on the official latest os just loaded latest leak hopefully that may change things, but u really think it's a whatsapp bug but don't know why more people aren't affected :/

I have the same issue, however I found that it only occurs when I go into my whatsapp messages via the hub.. try actually opening the whatsapp application into an active frame and listening there and hopefully it should work as it does for me!

I have the same issue, however I found that it only occurs when I go into my whatsapp messages via the hub.. try actually opening the whatsapp application into an active frame and listening there and hopefully it should work as it does for me!

Posted via CB10

That doesn't work for me. WhatsApp still crashing when I try to listen to an voice memo. But thnx..

I don't think it's an os bug. Because I know people they're running leaked 10.2 without this voice memo bug.

Don't know what to do about it.
Think I must deal with it.

Posted via CB10

Yes but whatsapp may not have released THEIR 10.2 version of Whatsapp not the OS, that's what I mean, I hadn't acc updated to the latest whatsapp version because it wasn't showing up. Had to search whatsapp in BlackBerry App World, but I'll see if that changes anything, otherwise you can always find the file from file manager> voice notes

Not sure why it crashes. Had the same problem, my voicenotes would not play in Whatsapp neither the HUB or the application. But I did notice I could go into file manager and go to the voice notes and play it from there, but that doesn't solve the problem.
Anyway in my case I finally figured out, I had a "Bluetooth Home Phone" connected to my Blackberry. When I checked the connection settings for that phone it was set to "Handsfree".
It would seem that while it was connected to my home phone with the handsfree setting I could not play the audio on my whatsapp.
The minute I turned off the handsfree everything worked perfectly, so check your other bluetooth connected to your BB.
Good Luck.