Document Delivery

The Document Delivery Service (DDS) can be used by graduate students and faculty to get materials not available at the library to meet their academic and/or instructional needs.

Request Documents

It is vital, before submitting any requests, that patrons perform due diligence in verifying whether or not the desired item is already available at the library. Patrons should check the library's online catalog, e-Journal Finder, and databases to see if the desired item is already available, either in the print collections or online.

To request journal articles and other documents through DDS, patrons need to send their requests to:
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Frequently Asked Questions

What is Document Delivery Service?

DDS is a service through which Mohammed VI Library users can obtain materials that are not already available.

What type of materials can be requested through this service?

Authorized requestors may order a variety of materials, including, but not limited to:

Reports

Journal Articles

Book chapters

Theses

Books can be requested through the “Suggest a Purchase” request form.

Who may use this service?

This service is available to AUI faculty and currently enrolled graduate students.

Can any requested material be obtained?

While library personnel work diligently to obtain any and all materials requested, some materials may prove more difficult to get. In these rare instances, patrons will be informed in as prompt a manner as possible and all attempts will be made to find adequate substitutes.

What are the costs associated with this service?

DDS is available at no charge to AUI faculty and currently enrolled graduate students. That being noted, for any and all requests that fall outside the habitual parameters dictated by this service (i.e. voluminous or repeated requests, usually unauthorized patrons, etc.), small fees could be required. In any such instance, the requestor will be duly informed beforehand.

What is the expected delay for delivery?

Normal turnaround time is one (1) week, often as little as three to five (3-5) days.

Requests that are difficult to fill may take more than three (3) weeks.

How will I be notified?

Patrons will be notified via email when the requested items are available.

In what format will my requests be delivered to me?

The materials requested can be delivered in PDF format. Adobe Acrobat 4.0 or higher will be required to view the items.

Copied materials may also be picked up in the library, or be sent directly to the faculty’s office.

Are all requests accepted?

Being that this service is conducted almost wholly on a non-cost recovery basis, some limitations may apply. Requests made that may be deemed injurious to the library, its representatives, or the university as a whole may be refused. Furthermore, content deemed inappropriate is subject to review, and may also be refused on these grounds. Lastly, requestors currently barred from library privileges, be it for unpaid fines, breach of policy, or otherwise, are likewise prohibited from making requests until the aforementioned restrictions have been lifted.

Are these requests mine alone, or shared to the community at large?

As the service is offered to the university community almost entirely free of charge, the Mohammad VI Library reserves the right to retain a copy of any and all documents ordered for its own use. Items ordered will be added to the growing resources available to patrons, both further to enrich the current collection, and avoid identical requests of the same item in the future.

Is there a limit to how much I may order?

The library may accept only five (5) separate requests per semester for each respective requestor. For any requests exceeding that limit, or for those that are particularly voluminous in size, review may be necessitated and amendments may be applied to the policies listed above.

Further to that point, the library reserves the right to alter any and all of the above at its discretion considering particular or extenuating circumstances.

Mohammed VI Library subscribed to the ScienceDirect ArticleChoice as document delivery service. This service provides a flexible way to access ScienceDirect's world-renowned scientific journals by requesting article from library. You can choose what you need from ScienceDirect database, including almost any non-subscribed content, including millions of full-text articles, chapters from major reference works, ebooks, journal archives (reaching back to 1823) and pre-1995 book backlist (http://www.sciencedirect.com/).

N.B.: Not all ScienceDirect content available through ArticleChoice service. See the list of excluded content for exceptions.