Aftermarket

Outsourcing

Do you think of outsourcing as something to be done because you simply can't get everything done you need to? If so, you may be missing an opportunity to think strategically and use outsourcing to help you focus on the "magic dust" that makes your business unique.

Fleets continue to say they want to outsource more service work, but they've been saying that for a while, and the actual amount of oursourcing has remained pretty stable, according to surveys done by MacKay & Company, a market research and consulting firm specializing in heavy-duty equipment.