Trap Set At McDonalds

It was a beautiful morning. Birds singing, the smell of spring in the air.
My 4yo son & I had just put his older brother on the bus, and so we had to go grocery shopping. Before getting to the store I decided to swing through
Micky Dees drive-through and get us something to eat. BIG MISTAKE. I was the victim of a trap, I think.

As I pulled up to the order menu, a woman from India started speaking, -not one lick of English.
I'm a patient person and have many foreign friends, whom I talk to everyday, so it was no big deal. I asked her what she said. Again, she spoke only
in Hindi(I'm assuming). So I tried to make it simple. I said gimme a #1 and a # 16, both with orange juice. Again, Hindi. I told her calmly that she
needed to speak English because I didn't know any Hindi or whatever. In the background I heard a couple people laughing, not sure it was related to
us but I assumed it was.

At this time, a woman told me in plain English to pull up to window #1, so I did. There was this beady-eyed, coke-bottle glasses wearing man waiting,
looking at me angrily. He said are you the one who was being derogatory and racist to one of my employees?? I said wuh? He said that he didn't put up
with people mistreating his employees. I told him that I wasn't being rude, and that I told her that she needed to speak English because I couldn't
understand her. This is where # got interesting:

This idiot started raising his voice at me, telling me that he'd ban me, and that I was nothing but an uneducated, ignorant, redneck racist. That's
what he said. I asked him just who the hell he thought he was talking to and who the hell he thought he was. At this point I lost my cool. A flurry of
profanity left my mouth that would make a sailor cover his ears. I think I even hurt my tongue whilst doing it. Then, I said F U you effing blank(use
your imagination). My sons eyes opened really wide. He heard the worst of the worst. My son said "he's a mean man!!". I dumped the clutch in my
Toyo Tacoma and pulled out while looking this moron of a manger right in his beady eyes. (I know, cool, right?)

I played all of it through my head as I was making my way to and through the grocery store. I was sulking. I bet I looked like a mad, confused jerk. I
was thinking: I wish I woulda said this and said that!! I was trying to understand what had just happened. I'm a pretty easy going guy. I get along
with most people. I can go anywhere and start talking to people and make friends. But as I walked around the pickles section, I felt pretty disgusted.
I was disgusted with the manager, the Indian girl, and disgusted with myself for flying off the handle the way I did. Not something that I wanted my
4yo son to see.

This was set up by this manager and his little piece of trash Indian female friend just to get a reaction out of people because they know they are in
a predominately rural town, so they wanted to get a rise out of some rednecks. I have no doubts this was a trap, set up so this nimrod could stand at
the window like a jerk just so he could talk down to people. He wanted to feel like a big, smart man, except I shut this loon loser down with the
quickness. I wonder how many people were harassed this morning by this mentally ill moron?

I told my wife and she said to call corporate. I LOL. They ain't gonna do nothing, I told her. I bet they're all on this guys side just because of
the circumstances.

I want to know what you all think about this. I'm still scratching my head.
Thanks and come again

Are you banned for real? There is a McDonald every 2 blocks everywere anyways

Oh well a true story here, I was waiting to order a meal in a Miami mcdonnalds when the dude in front of me could not order his big Mac because the
mcdonnalds worker did not understanded English, it's no one fault when US has no official language

Your next mistake was to let this idiot push your buttons. Never get into a argument with idiots as they will drag you down to their level and beat
you with experience.

Now...set up a video camera in your truck next time around and go back. If it doesn't happen again, just tell them sorry, "I can't order right now
as something has just come up and I have to go." (Don't do it everyday, but always do it around the same time as the incident)

Chances are you'll get the same treatment again fairly quickly. Once you have evidence, then call corporate. And if they don't do anything, then
post it to YouTube. But watch your language.

a reply to: Fylgje
Something doesn't sound right here. Why would a guy piss off a customer. What crossed my mind when reading this was the woman was trying to send
you a message. Maybe they were being held up? Is that a possibility? Other than that, this seems very strange. How many Hindi speaking customers
could they possibly have to support that store?

Too bad you lost your temper. Not cool and it makes for you having a much weaker case.

I had a similar issue with my McD's a few months ago. I got caught when they were swapping out cash drawers. My solution was to write to the
corporate office. In this county all the McD's are owned by the same people.

Peninsula McDonald's
9465 Provost Rd. #101
Silverdale, WA 98383

Dear Sir or Madam,

I am a long-time patron of your restaurants. I visit either your Bainbridge or your Poulsbo store on a weekly basis and have for years. I have never
had an issue with any employee. I find your service to be fast, efficient, and friendly. I am always sure to say “Thank you” to employees at both
the register and pick-up windows. I couldn't be happier. That’s why my experience yesterday. 3/21/13 at Bainbridge was so extraordinary. I was
shocked to the point of not knowing really what to do. Here’s what happened:

It was 11:35 am when I pulled into the drive-thru. It was before the Noon rush hour. There was a single car ahead and one behind me, not a long line
like there often is at Noon. Though I had a Noon appointment elsewhere, I was in no particular hurry. I drove up to the “talking box” and a voice,
as you know, suggested I try some new product and then said something like, “You can order when you are ready.” It’s a “canned” voice, of
course. Apparently the attendant subsequently told me to wait, but the fact is the box had just told me to order and I did not understand nor hear
very well the phrase, so I said,

“Two regular hamburgers, please.” And the voice in the box said,

“I told you to wait, but I guess I’ll take your order anyway.” I was completely amazed, and I said,

“Please do!” and drove to the cashier window. The woman at the window then said to me, in the most peevish and snotty tone I have ever heard,

“I TOLD you to wait. You can see we are changing out our cash drawers and we cannot take your order now.” She then ignored me.

I could see that was indeed the case, and having worked retail I knew what was going on. I really didn’t know what to say. I didn’t want to start
swearing at her. I didn’t want an extensive altercation. I didn’t want to threaten her. All I could come up with was,

“I don’t care one way or another.” Pretty lame on my part that that’s all I could come up with. The drawers were swapped out. No one paid the
least attention to me until the new person calmly took my money. I had no problems with him. I believe he did not even know there was an issue.

Now I can think of a number of responses in that situation that would not have been the least bit adversarial. Something like, “Sorry. Give us a sec
here. We’re swapping out our drawers and will be right back to you.” That’s friendly enough. I could have easily accepted that explanation as
well as many others we could both think up on the spot. But to be accosted as I was, insulted even, twice in the space of a minute is unacceptable. I
would think anyone responsible for customer service would be appalled.

I’m not suggesting to you specifically what ought to be done here, but I am suggesting that if you have employees treating customers like that,
you’re not going to have any. I would also suggest that many customers would have reacted much more strongly that I did. I managed to hold my
temper, but you get somebody volatile in that kind of situation and people could get hurt.

Sincerely,

I got a call inside of two days, a follow-up letter with an apology, and a promise of "corrective action."

Sounds you couldn't understand the girl but I doubt she was speaking to you in a foreign language, that makes no sense.
So I can see why the manager got involved when you said that she needed to speak english, as she probably was and took offense to that. And a good
manager should stand up for his employees.
I guess it is possible they were playing a joke on you but seems unlikely unless it was like 2 am when the crew is small..
But hey if that is what you said happen then I guess you were wronged, I think it was all a misunderstanding.

Your Story made me laugh since I placed myself in that situation. Not that you tore him up, but because beady eyes took a white Knight serious
business stance. I'd have cracking up, pretend to speak another language and tell the man "your employee doesn't speak good English",and follow
up with a made up language as I tell him I don't know English too well in a well constructed one liner. I'll agree, this sounds like baiting,
should have played back.

originally posted by: Fylgje
It was a beautiful morning. Birds singing, the smell of spring in the air.
My 4yo son & I had just put his older brother on the bus, and so we had to go grocery shopping. Before getting to the store I decided to swing through
Micky Dees drive-through and get us something to eat. BIG MISTAKE. I was the victim of a trap, I think.

As I pulled up to the order menu, a woman from India started speaking, -not one lick of English.
I'm a patient person and have many foreign friends, whom I talk to everyday, so it was no big deal. I asked her what she said. Again, she spoke only
in Hindi(I'm assuming). So I tried to make it simple. I said gimme a #1 and a # 16, both with orange juice. Again, Hindi. I told her calmly that she
needed to speak English because I didn't know any Hindi or whatever. In the background I heard a couple people laughing, not sure it was related to
us but I assumed it was.

At this time, a woman told me in plain English to pull up to window #1, so I did. There was this beady-eyed, coke-bottle glasses wearing man waiting,
looking at me angrily. He said are you the one who was being derogatory and racist to one of my employees?? I said wuh? He said that he didn't put up
with people mistreating his employees. I told him that I wasn't being rude, and that I told her that she needed to speak English because I couldn't
understand her. This is where # got interesting:

This idiot started raising his voice at me, telling me that he'd ban me, and that I was nothing but an uneducated, ignorant, redneck racist. That's
what he said. I asked him just who the hell he thought he was talking to and who the hell he thought he was. At this point I lost my cool. A flurry of
profanity left my mouth that would make a sailor cover his ears. I think I even hurt my tongue whilst doing it. Then, I said F U you effing blank(use
your imagination). My sons eyes opened really wide. He heard the worst of the worst. My son said "he's a mean man!!". I dumped the clutch in my
Toyo Tacoma and pulled out while looking this moron of a manger right in his beady eyes. (I know, cool, right?)

I played all of it through my head as I was making my way to and through the grocery store. I was sulking. I bet I looked like a mad, confused jerk. I
was thinking: I wish I woulda said this and said that!! I was trying to understand what had just happened. I'm a pretty easy going guy. I get along
with most people. I can go anywhere and start talking to people and make friends. But as I walked around the pickles section, I felt pretty disgusted.
I was disgusted with the manager, the Indian girl, and disgusted with myself for flying off the handle the way I did. Not something that I wanted my
4yo son to see.

This was set up by this manager and his little piece of trash Indian female friend just to get a reaction out of people because they know they are in
a predominately rural town, so they wanted to get a rise out of some rednecks. I have no doubts this was a trap, set up so this nimrod could stand at
the window like a jerk just so he could talk down to people. He wanted to feel like a big, smart man, except I shut this loon loser down with the
quickness. I wonder how many people were harassed this morning by this mentally ill moron?

I told my wife and she said to call corporate. I LOL. They ain't gonna do nothing, I told her. I bet they're all on this guys side just because of
the circumstances.

I want to know what you all think about this. I'm still scratching my head.
Thanks and come again

I'd all together stop going to that Mcdonalds. Another idea though. Record the next interaction you have (if ever) with these people and hope it
plays out all the same. Than if it does, don't talk to the GM, ask to talk to a store supervisor. The GM handles only one store and Supervisors
handle all the stores the franchise owner has.

Years ago those drive thru squawk boxes were terrible. Accent or no accent, it was lucky day if you could understand the person on the other side of
it. It was easiest to just say, "I can't hear you. I'll pull up to the window and place my order." Has worked for me with no fuss or anger on
anybodies part.

This content community relies on user-generated content from our member contributors. The opinions of our members are not those of site ownership who maintains strict editorial agnosticism and simply provides a collaborative venue for free expression.