Create the conversational experiences your customers will love

The Smooch platform

Smooch gives you the flexibility to add messaging features in your product no matter what you’re building and how you’re building it. Software makers are winning more customers, providing industry leading support, and rapidly creating new products and services powered by the Smooch platform. Our APIs and integrations speed access to new markets, reduce time to ship, eliminate complexity, and help you create the best experiences for your customers.

Stay ahead - with all the channels you need

The messaging space is evolving quickly, and Smooch makes it easy for you to stay ahead of the curve, future proof your software and focus on what you do best. Our channels, accessible through our unified API and built-in integrations, instantly give you more ways to connect with your users and customers. You’ll gain access to the richest features across the broadest set of messaging platforms and channels, without having to worry about adapting to each one.

We've solved messaging complexity

Delivering your first message is easy, but handling new channels, delivery issues, ever-evolving APIs, and new platform capabilities in a consistent way across multiple messaging channels requires ongoing investment. Smooch speeds your product roadmap and simplifies your development process to get you up and running in days, instead of months — while reducing your maintenance costs. Leverage the continuous expansion of our platform to access new channels without a single new line of code.

The smart choice for messaging

Smooch provides you with everything you need out-of-the-box to deliver the best messaging experiences.

Fast and cost-efficient

Grow your business by adding messaging to your product quickly and reliably at a fraction of the cost.

Elegant abstraction

A single API for all channels and features saves you precious development time — and a lot of headaches.

Future proof

Continuous access to the latest and richest features, on all of the channels you need, today and in the future.

Predictable

Protect yourself from unreliable and constantly changing platform APIs. Stay up, even when others are down.

Robust message delivery

With a 99.95% uptime SLA with 24x7 monitoring and alerting, our cloud-based architecture is built for reliable large-scale deployments. We ensure that messages are always delivered, even when channel APIs are not performing.

Deep expertise and support

We’re here to help and grow your business. Our world-class engineering team is at the forefront of the messaging space so you don’t have to be.