Customer Reviews

I was impressed by the pricing and flexible pick up and delivery. They have gave us 5 days to pack which made our move easier and less stressful. They even offer hold on the truck until we get the delivery address. They were so flexible on deivery days without extra cost. They have tracking and you can see at anybtime where is ypur truck. Just amazing! We
I will use them again when we go back home for sure!

everything went as promised with upack..................we moved from california to arizona....................absolutely no problems................it could have been a total disaster on so many levels............it was not................... all persons involved very professional....youtube films answered many questions............i would highly recommend it

I wrote this for the origination terminal so I'll modify it slightly for the destination terminal -- Hands down the best moving experience I have ever had! It was so easy that at one point I called just to ask if I was missing something -- too easy and too economical! From the customer service/sales folks who organize the big details to the local terminal workers who help you sweat the small stuff (drop off times, location, etc.) things went like clockwork. Big shout out to Barb in Eagan who wor... See Moreked with me to find the best time to drop it at my storage facility and graciously agreed to make the driver juggle the access code on his own so I wouldn't have to be there when they came to take the empty truck away. I wish I knew the name of the driver who delivered the truck to the Rosemont Public Storage because he rocked! He took the time to place the trailer in the sweet spot for door access and even walked us thru the safest and easiest way to wrestle the folding ramp. If we ever move again, this company will be my only call. Although you are responsible for loading/unloading, I believe they'll also shoot you the names of companies who will do this for you. Thanks for taking all the stress away and for saving us hundreds on gas and tolls.

I am very happy with U-Pack! Trailer was dropped for loading promptly at 7am and picked up three days later at same time. At the delivery point- I scheduled a Tuesday delivery drop and hoped for a reasonably early one but it showed up at 6pm? Kind of wasted the day waiting! Can't say enough good about the drop-off driver in Ocala though, as our bulkhead had jammed tight and it took three of us and his expertise to get it loose.