Yeah, I tried that. Plus, I AM connected. It syncs the race results. Only upgrades are broken. kinda **** for the McLaren thing.

even if you are part-connected, it can reconnect the other part. sometimes.

are you able to buy tokens, or is that great-ed out?

it's going to have to be CC, Maina, let them look into the problem. tell them you've tried the usual fixes, and chatted with me here, it might help by-pass the standard questions they always ask, no promises though

I just wanted to give an update on this, as we seem to have -at least- narrowed down the issue, and have a work-around. This applies to the inability to upgrade due to a sync error, as well as the inability to refuel or get tickets by watching Ads. (viewtopic.php?f=1908&t=414634)

Restarting the router + modem + application will resolve the problem (temporarily). This was support's suggestion. We wanted to know why though, and identified Plex (streaming) server running on the network as a potential culprit - it seems that port 32401 is the issue (default Plex port). Shutting down Plex seemed to help. However, reproducing the issue is not immediate and hard to associate-- it seems to depend on other port 'useage', not just running software. We didn't pursue. Support did not confirm or respond to my question for port/network requirements. There definitely is a difference in networking requirements between just synchronizing races and synchronizing any kind of "purchase" functionality (incl. watching ads to 'purchase' tickets or using credits to tune elite cars).