Category Archives: Behavior change

Here are my thoughts on how companies can develop mapping techniques that bring experiences to life as a perspective on Essential Design website and

a favorite quote by Edward Tufte:

Clarity and excellence in thinking is very much like clarity and excellence in the display of data. When principles of design replicate principles of thought, the act of arranging information becomes an act of insight. By extending the visual capabilities…we extend the depth of our own knowledge and experience.

Last Friday, I had a pleasure of presenting my thoughts on design research for the September Design Museum Mornings. I discussed the research methods used in the design thinking approach; from understanding stakeholder needs to communicating the findings into meaningful insights through visualization and mapping techniques. Check out the video that my colleague Lauren Lu put together.

relatively old but very interesting article by frogdesign about healthcare.

“In the next chapter of the industry formerly known as healthcare, people will start to see the care of their health as a lifelong narrative. Science is now telling us how our life stories might begin as early as in the womb, when we are affected by what our mothers eat when they are pregnant, and effective storytelling is likely to become a key ingredient in any effective healthcare solution. These stories will be about people’s lives, not about the diseases that happen to affect them.”

A good friend told me about this article. I do like the idea of giving brain lots of opportunities to develop in different ways. That will have direct influence in fostering creativity.

Just like you wouldn’t eat only pizza every day for days on end, we shouldn’t just live on focus time and little sleep. Mental wellness is all about giving your brain lots of opportunities to develop in different ways. In organizations, from a practical perspective, this means allowing people to work from home more, to be more flexible, to give people more autonomy.