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Shop policies

Your satisfaction matters to us. I am always on the lookout for the best quality material at the lowest price. This allows me to offer a competitive price to all of my customers...that's you!

Accepted payment methods

Visa

Mastercard

American Express

Discover

Apple Pay

Klarna

Sofort

Ideal

Paypal

GiftcardAccepts Etsy Gift Cards and Etsy Credits

Returns and exchanges

If you are not satisfied with one of my items, you may send me an email, letting me know why you are not satisfied, and I'll determine if I can exchange it for another item of equal or lesser value.

I do not offer any refund for lost packages or packages that doesn't reach destination. I make sure that all products are shipped as soon as possible and international shipping with tracking number is expensive so it will cost extra if you want it.

Payment

I accept PayPal payments through ETSY

Shipping

Feel free to e-mail us for any inquiries, special order or other request!
xander [!at] xtremeparaphilia.com

All order that need delivery in the United States will automatically come with a Tracking number. If you are in a rush you can add 2 differents options of Express shipping to your cart before checking out, these options are available in the Special Orders/Packages section of my shop.

All order that need delivery anywhere else then Canada and USA are shipped without a tracking Number, If you want to be able to track your package, email me to ask for a quote. Shipping in some countries is not that expensive but when you add a tracking number its become a bit crazy.

Sadly I have no power over the shipping companies and cannot be hold responsible for delays or packages that do not reach there destinations. If one of those ever happen to your order please feel free to contact me.

Because all of my accessories are handmade, It may take up to 1 week delay to create and ship your unique order, but most order are dispatched within 3 days. You'll be surprised to receive some shipments ahead of time. I use Canada Post unless asked to do otherwise. Xpress shiping is possible for additional fee.

Additional policies and FAQs

With over 6 unique lines, Xander and his wife are constantly striving to bring you new models that follow today’s trends. Being a young party goer himself, he is in direct contact with his clientele and is always attentive to his customers’ needs.

Buying from XSD means getting good quality items at a competitive price. All items are hand made by Xander Star, and are customizable to your needs.

If you see something you like, but would like it in a different color or style, email us and it will our pleasure to design a new and unique version just for you.

We pride ourselves on our uniqueness and ability to be ahead of the new trends. Give us a try, you won’t be disappointed!