North Conway

Hours - New Hampshire (North Conway & Hooksett)

Monday - Saturday:9:00 a.m. to 6:00 p.m.

Sunday: 10:00 a.m. - 5:00 p.m.

Gorham Sawshop

Monday - Friday: 8:00 a.m. to 5:00 p.m.

Saturday: 8:00 a.m. to 12:00 p.m.

Sunday: Closed

Frequently Ask Questions

Q: How do I measure for chaps?

A: Measure from your belt to your anklebone.

Q: What is Labonville's return policy?

A: Return Policy – 30 Days from date of purchase. Send items back to Gorham location with a copy of the original sales receipt. Include directions as to what you would like us to do (exchange or credit). Customer will be responsible for return shipping charges unless it was Labonville’s error. There will be a 10% restocking fee for any returns received after the 30 day mark.

Q: What are your store hours?

A: Please refer to our Contact page here: Contact Us

Q: What is your Boot Warranty?

A: If returning boots for warranty they must be accompanied by your ORIGINAL SALES RECEIPT. Boots must be of DEFECTIVE NATURE, NOT ABUSE! This is the manufacturer's return policy, not ours. The manufacturer must have the customer's receipt attached! NO EXCEPTIONS! All returns must be returned to the main office in Gorham, N.H. within 6 MONTHS of purchase date along with the original receipt for inspection before credit or exchange is issued by any outlet store.

Warranty

All goods sold by Labonville’s™ are warrantied to be free from defects or
manufacturer defective workmanship. All warranty claims are subject to
inspection and approval from Labonville’s™ BEFORE a credit can be
issued.

Money Orders, Cashier's Checks, Company Checks, & Personal Checks

We accept the following credit cards: Visa, MasterCard, American Express and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.

Multiple Products Per Order

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation signifies your order has been place. We will make every effort to fulfill your order in a timely manor. By placing your order with us you agree to paid based on the totals accepted upon order confirmation.

Out-Of-Stock Products

We will ship your product as it becomes available. Usually, products ship the same day if ordered by 3:00PM , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

Returned Goods

Authorized returns must be accompanied with the Orginal LabonvilleTM Receipt. All Orginal tags must be attached to all garments. Items must be in clean/unused condition.

No Returns on altered/hemmed garments

No Returns after 30 days from date of purchase.

Privacy

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us. When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Privacy On Other Websites

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.

Returned Goods

Authorized returns must be accompanied with the Orginal LabonvilleTM Receipt. All Orginal tags must be attached to all garments. Items must be in clean/unused condition.

No Returns on altered/hemmed garments

No Returns after 30 days from date of purchase.

Shipping

Shipping Time -- Most orders received before 3:00PM will ship the same day, provided the product ordered is in stock. Most orders received after 3:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Labonville Inc. (tm) or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Sizing Your Chaps

Please size yourself correctly to ensure your chaps fit perfectly

Here are a few tips to help make your choice:

Measure from your Belt to Your Instep

Predict Where you are going to wear your chaps

Order our chaps by their "Overall Length"

Sizing Your Chaps

Please size yourself correctly to ensure your chaps fit perfectly

Measure from your Belt to Your Instep

Predict Where you are going to wear your chaps

Order our chaps by their "Overall Length"

Labonville History

Our Story

Nestled in the heart of the White Mountains of Northern New Hampshire Labonville Inc. was founded in 1953 by Dolores & Emilien Labonville. They crossed the Canadian border in the late 40's, during The Great Depression with little money and even less language skills, a bucksaw and set about building a new life.
As time progressed they became leading loggers in the north country, employing 114 men and 55 work horses, a very large operation indeed for those times. The company progressed along with the forest industry from the horse pulling days to today's highly mechanized operations. We are very proud of the fact that we always kept all of our manufacturing operations here in America, when most companies were busy moving their operations overseas in quest of larger profits.

Quality is Priority

Finally, all of our products are field tested under the severest weather conditions in the world! On April 12, 1934 on Mt. Washington the highest peak in the northeast (located just seven miles down the road) the highest wind speed ever recorded was 231 mph! If our products hold up under these severe conditions, believe us when we say they will hold up anywhere!

American Success Story

Coming from a humble background of poor immigrants from Canada during the Great Depression to having some of our products patented in Washington DC, and displayed at The National Museum of American History at The Smithsonian Institute; A Classic American Success Story Indeed! To all of our customers, a BIG THANK YOU for your help and support through the years for helping us get to where we are today...