Our employees have earned a reputation for their commitment to excellence in customer service and their professional, caring attitudes.

Meet some of our highly-skilled and caring employees.

Sophia, Team Manager

Several years ago, after completing a two-week student practicum in Alberta Blue Cross's Help Desk, Sophia was hired as a full-time phone analyst. She is now team manager of the web administration team, responsible for the installation, configuration and maintenance of web-based technologies used to support a wide range of business functions and interactions.

Barry, Senior Technical Analyst

Barry began his career at Alberta Blue Cross as an inventory controller in the Corporate Services department. He received support and encouragement when he decided to pursue his interest in computers. After gaining the training and experience he needed, he is now a senior technical analyst, troubleshooting up to 15 hardware-, software- or printer-related problems a day.

Trevor, Team Manager

Being a "people person," Trevor wanted to combine management with his interest in technology. While working at Alberta Blue Cross, he identified the jobs that would suit him, talked to managers in various departments, and began taking courses to fill in the knowledge gaps he identified. This thoroughness paid off recently when he became a team manager in the Computer Operations department.