ERROR: account.ACCOUNT_EXISTS when trying to rename accounts

I have a domain in zimbra populated with accounts. Let's pretend the domain is called "zimbra.company.com." I'm now ready to migrate these users to a new domain on the server, which is called "company.com".

The domain company.com authenticates against external LDAP, so I thought maybe it was because the account existed in the external LDAP. So I turned off ldap and switched to internal auth. No dice. Same problem.

I originally suspected this was going to be a problem for every account in the domain, but it turns out that so far it's localized to this one account. Any ideas on how I can isolate the problem?

I have a domain in zimbra populated with accounts. Let's pretend the domain is called "zimbra.company.com." I'm now ready to migrate these users to a new domain on the server, which is called "company.com".

The domain company.com authenticates against external LDAP, so I thought maybe it was because the account existed in the external LDAP. So I turned off ldap and switched to internal auth. No dice. Same problem.

I originally suspected this was going to be a problem for every account in the domain, but it turns out that so far it's localized to this one account. Any ideas on how I can isolate the problem?

Why not just rename the domain? Doing so will rename all the accounts for you at the same time.