When I'm working with an author and he or she suddenly catches on – after that point, everything changes.

Who's your ideal writer match? What are you looking for in a coaching client?

A committed writer with a sense of humor who is willing to listen to suggestions and ask questions.

What was the moment when you felt like a real book coach?

The first time a writer in a workshop I was leading asked if she could work with me privately once a week. And then the first time an author listed me in the acknowledgments of her published book.

What do you believe the most prominent difference between an editor and a coach is?

The biggest difference is the point when each of us becomes involved in a manuscript. A coach can be helpful at any point along the way, but an editor is often most helpful when the work is completed. Sometimes we overlap. I really enjoy working with a good editor. Especially one who can see things I've missed or adds a different perspective.

What's been your greatest achievement in coaching so far?

A writer I'd never met called to ask for help revising a thriller – not my usual area of expertise. His book was all over the place with a wild plot and over the top action. Somehow we managed to tame it and he got an agent and a publisher. He's gone on to write many more.