Graduation from an accredited college or university with a Bachelor's Degree in Transportation Management or a related field is desired. A minimum of seven (7) years of progressively responsible diversified experience in all facets of bus operations and administrative work, including considerable experience as a high-level supervisor/manager over bus operations activities that demonstrate the ability to plan, coordinate, and supervise/manage a major bus operations function

Or, an equivalent combination of post high school education, with some college training and more than nine (9) years of progressively responsible diversified experience in all facets of bus operations and administrative work, including considerable experience as a high-level supervisor/manager over bus operations activities that demonstrate the ability to plan, coordinate, and supervise/manage a major bus operations function.

License:

Possession of, or ability to rapidly acquire, a valid Driver's License from the jurisdiction of residence.

Medical Group:

Ability to satisfactorily complete the medical examination for this position. Must be able to perform the essential functions of this job either with or without reasonable accommodation(s).

Job Summary/Duties:

This is highly responsible managerial, technical, administrative, and customer service work of a critical nature. The Superintendent directs all Bus Transportation related work and activities for his or her assigned sector. The Superintendent is responsible for maintaining optimal service performance for his or her assigned sector and for identifying and resolving potential service issues. The Superintendent ensures that all employees are provided adequate coaching, counseling and performance management to recognize good behavior and correct deficient behavior. The Superintendent is accountable for ensuring optimal customer service and is expected to implement service improvements in tandem and with the consensus of other sectors and Bus Operations leadership. The Superintendent has extensive latitude for independent judgment and action within established guidelines, and will be evaluated on the effectiveness of all bus transportation service, workforce productivity, cost performance, and other service programming and activities associated with his or her assigned sector.

Models organizational values and behaviors in all aspects of job performance.

Treats Operators consistently and fairly.

Maintains trust, privacy and confidentiality when possible and where appropriate.

Makes, keeps and follows through on commitments.

Builds the staff into a team to achieve organization mission, goals and objectives