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Loved the Upscale Corner Room, Hudson River View Times Square Location and Friendly Helpful Service

My wife and I just spent a 4 night long weekend at the InterContinental New York Times Square after staying at a Grand Central Station hotel for business earlier in the week.

We’re very frequent travelers with Platinum status at a few chains including 3-4 weeks a year to NYC. We loved many things about this fairly new IHG hotel and will definitely be back.

The location just off Times Square at 44th and 8th was central for everything we did throughout NYC via easily accessible taxis and the subway to more local haunts, or just walking around Times Square and midtown NYC.

We were upgraded to a beautiful corner room with a wide open unobstructed view through large windows across midtown west NYC to the Hudson River. We loved the king bed mattress and pillows. We loved the bathroom rainfall shower. And we really appreciated the warm, friendly, helpful staff, especially Darlene Demorizi at the front desk. Thanks Darlene !

We didn’t eat at the Todd English restaurant, but spent some time at the bar for drinks one afternoon. Net, a very enjoyable stay. We will be back again for sure. Thanks IHG.More

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Jasmin G, Front Office Manager at InterContinental New York Times Square, responded to this reviewResponded November 2, 2015

Dear Traveller5670,

Thank you for sharing a feedback about your most recent stay with us in New York City. We are very pleased to know that you liked your Sky View corner room, our comfortable bed and truly appreciate the compliments about Darlene.

Looking forward to your next visit.

Sincerely,

Jasmin GlueckAssistant Director of Front OfficeInterContinental New York Times Square

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

The hotel is very well located just off of Times Square. This provided excellent access to Times Square, but also the theatre district, subway, restaurants, and Grayline Bus tours, whether going uptown or downtown. It is a nice walk to Lincoln Centre, Central Park, and Madison Avenue, and the Highline. The room was a very nice size, well appointed, and could be cooled or heated as desired- we preferred cool and it worked very well for a comfortable sleep. The walk in shower with rain shower and wand was fantastic, especially after along day sight seeing. All the staff were very friendly.

Date of stay: October 2015

Trip type: Travelled as a couple

Value

Sleep Quality

Service

Ask BernieYOW about InterContinental New York Times Square

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Jasmin G, Front Office Manager at InterContinental New York Times Square, responded to this reviewResponded November 2, 2015

Dear BernieYOW,

We are very pleased to know that you had an excellent experience during your recent stay with us and hope to host you during your next Big Apple adventure.

We are looking forward to welcoming you back.

Sincerely,

Jasmin GlueckAssistant Director of Front OfficeInterContinental New York Times Square

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

NYC in general has a reputation for overpriced hotel rooms. Although the InterContinental is in a good location(unless you really don't like Times Square), a room here is not worth $400 and up a night. The hotel seems mostly setup for business and we stayed on business for 3 nights. The room was quite small. The room service was average at best. The service was blah.

Times Square is not my favorite location. It is just a bit too crowded for my taste. There is a Shake Shack around the corner and a few good restaurants within walking distance, but nothing great.

You can probably find a much nicer hotel for the same amount of money somewhere in Manhattan. Unless you are set on Time Square as your base of operation, you can and should do better with your buck!

Date of stay: October 2015

Trip type: Travelled on business

Location

Sleep Quality

Service

Ask tpwoofs about InterContinental New York Times Square

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Jasmin G, Front Office Manager at InterContinental New York Times Square, responded to this reviewResponded November 2, 2015

Dear tpwoofs,

Thank you very much for taking the time to share your feedback with us.

Sincerely,

Jasmin GlueckAssistant Director of Front OfficeInterContinental New York TImes Square

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

The hotel is very well situated for visiting all the main attractions in New York and very close to Broadway. The staff a very helpful and the breakfast area is good. The wifi is really quick but pricey. The communal areas good be larger outside of the room there is not a lot of space to sit in but if you going to be out and about perhaps that's not an issue. The rooms were clean but if there is 3 or 4 people is a bit snug but I guess it's a price space.balance

Room tip: High is best

Date of stay: October 2015

Trip type: Travelled with family

Location

Cleanliness

Service

Ask 430denisp about InterContinental New York Times Square

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Jasmin G, Front Office Manager at InterContinental New York Times Square, responded to this reviewResponded November 2, 2015

Dear Denis P,

Thank you very much for sharing your valued feedback. We are happy to read that you liked our location, room and enjoyed your breakfast at our CaVa brasserie. I can certainly understand your comment about the room size but rest assured that our room are comparable to all rooms on the tiny Manhattan area.

Again, we appreciate your feedback and hope to see you again.

Sincerely,

Jasmin GlueckAssistant Director of Front OfficeInterContinental New York Times Square

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

I stayed at this hotel for 3 nights from 11-14 October - the location is excellent, about a 5 minute (if that) walk from all the hustle and bustle of Times Square. The staff were friendly and helpful. Located literally next door to a subway station which was really convenient.

My partner is an ambassador member with IHG which means that we get a free upgrade with each room - we booked a deluxe room and got upgraded to a corner sky view room on the 34th floor, which we thought great! The room was really lovely don't get me wrong, but it was pretty small as hotel rooms go. We've stayed in lots of intercontinentals and this was the smallest room we've stayed in, considering it was one of the premium ones. I wouldn't want to know how small the standard room is! Compared with other hotels in New York I think a lot would have much bigger rooms for people staying more than a couple of nights.

If you're visiting for a couple of days are aren't worried about unpacking properly then it would be fine, but if you're going to be visiting for a week or so i'd check out the room sizes of other hotels in the area first!!

I've seen reviews about the bar service being poor? We visited the bar on the first and last night and both times had good service and lovely food.

Overall it was a nice hotel in a great location, but I think i'd stay somewhere else next time just for the room size and space.

Date of stay: October 2015

Trip type: Travelled as a couple

Value

Rooms

Service

Ask Ali M about InterContinental New York Times Square

Thank Ali M

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Jasmin G, Front Office Manager at InterContinental New York Times Square, responded to this reviewResponded October 26, 2015

Dear Ali M,

We would like to thank you for sharing you experience about your recent visit to our hotel

We are very pleased to read that you enjoyed our central location and the great views from our Sky View rooms over Manhattan . I have to agree that our hotel rooms might be smaller than in other InterContinental destination but are actually compatible to all other hotels in New York City. We are living in a very small area with lots and lots of people living an visiting.

We appreciate your loyalty as an InterContinental Ambassador and hope to see you again soon.

Sincerely,

Jasmin GlueckAssistant Director of Front OfficeInterContinental New York Times Square

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Stayed for 3 nights here recently. We had a sky view corner room which certainly has a good view over the avenue/street, especially at night

Rooms are slightly on the smaller side but overall was a nice stay. Hotel bar and restaurant were good too, bar area was nice and staff pleasant.

Room tip: Get a higher room, traffic can still be heard near the top but I can only presume it is quieter

Date of stay: October 2015

Trip type: Travelled as a couple

Value

Cleanliness

Service

Ask Markab75 about InterContinental New York Times Square

Thank Markab75

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Jasmin G, Front Office Manager at InterContinental New York Times Square, responded to this reviewResponded October 26, 2015

Dear Markab75,

Thank you very much for taking the time to post your review online.

It's fantastic to find out that you enjoyed the views from our top floor Sky View Rooms. I can certainly understand your comments about the room size but rest assured that our rooms are actually very compatible in size with all hotel in the New York City, Manhattan area.

Again, we appreciate your feedback and hope to see you again.

Sincerely,

Jasmin GlueckAssistant Director of Front OfficeInterContinental New York Times Square

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC