Reset & Restore

This will erase all the data on your phone's internal storage, including:

Your account

System and app data and settings

Downloaded apps

Music

Photos

Other user data

If the phone has a virtual SD card - not a physical memory card - be sure to switch it to on if you want to delete the data there. Also check the memory card option if you want to delete the memory card content.

On older systems you will find the menu settings very similar

Use XOLO Era 1X Backup and reset functionGo to Settings > Backup and reset > Factory data reset: Reset settings to the factory default values and delete all data.Your device freezes or has fatal errorsIf your device freezes or hangs, you may need to close applications or reinsert the battery andturn on the device to regain functionality. If your device is frozen and unresponsive, press andhold the Power button for more than 8-10 seconds to reboot.If this does not solve the problem, perform a factory data reset. On the Applicationsscreen, tap Settings -> Backup and reset -> Factory data reset -> Reset device -> Erase everything. Before performing the factory data reset, remember to make back-up copies of all important data stored on the device.

XOLO Era 1X soft reset / restart

Press and hold for 8-10 seconds to reset the device if it has fatal errors or hang-ups, or freezes. This will restart your XOLO Era 1X Android device.