Does tacit consent apply?

Failed application redress

Please contact us in the first instance.

Licence holder redress

Please contact us in the first instance.

Consumer complaint

We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form of a letter (with proof of delivery). If that has not worked, if you are located in the UK, Consumer Direct will give you advice (see link below). From outside the UK contact the UK European Consumer Centre (see link below).

Legislation

The legislation covering this area is the Local Government (Miscellaneous Provisions) Act 1982.