We've been on our 2014 Berkshire 390bh for about a month now and loving it. Question on the convection oven. When I preheat, it gets hot but never beeps that it is up to temperature and preheat is done. Has anyone else had this problem? How long should it take to preheat?

Bunci,
Seems that my wife doesn't remember whether there is a beep when it reaches the desired temperature or not but wanted to welcome you to the FORUMS!! Glad to hear that you are enjoying your Berkshire and hope you have many fun, memorable and trouble free trips with it.
Tom

We have a 2015 Berk with the Whirlpool convection oven too. While preheating to cook some biscuits, it took a full 30 minutes to finish the preheat and get the beep. It just showed "preheat" on the screen the whole 30 minutes. I put the biscuits in about 15 minutes into the preheat cycle and they were almost done by the time the oven thought it was preheated!

Please post back after you talk to Whirlpool and let us know what you learn.

While preheating to cook some biscuits, it took a full 30 minutes to finish the preheat and get the beep. It just showed "preheat" on the screen the whole 30 minutes. I put the biscuits in about 15 minutes into the preheat cycle and they were almost done by the time the oven thought it was preheated!

Terry

Biscuits are the only thing I have cooked in our whirlpool. I just put them in at the start and leave them in there during the preheat. They're done faster than they would be at home in our regular oven.

Thanks for all the input. Welcome Terry. I have let the oven go to 40 minutes on preheat with no beep. Next time, I just put potatoes in at the start and they baked in less time than a conventional oven And I have checked that the sound is on. I haven't called Whirlpool yet as we are busy touring Mt Rushmore, the Black Hills and the Badlands. I usually save calls for travel days when my husband ( Paulie Boy) is driving. I will post an update after I call Whirlpool. Thanks everyone. Great forum!

Update after talking to Whirlpool. Apparently our Model # YWMH76718AS-1 does not beep when up to temperature. They said that you can expect a microwave/convection combo to come to temperature quickly, maybe in 5-10 minutes, and that there is not much difference between preheating and putting in a cold oven. Most people skip the preheat function when using the convection oven, according to Whirlpool. So that is what we will try when we're ready to cook again. Right now, we're on the road in Wyoming heading to Glacier.