The experience flow map visually summarizes the patient journey, areas of concern, and the most impactful opportunities for healthcare process improvement. These maps are usually the size of a meeting room wall.

These outputs are examples of the types of data we collect, analyse, and create visualisations from to leverage data and analytic tools to support data-driven strategy and decision-making.

How we enable the transformation process

Experience Flow Mapping

Experience Flow Mapping is a unique and structured methodology to provide an insights-based view of the patient journey and clinical processes. We map-out the data points and insights gained from deep data analysis as well as stakeholder interviews and workflow observations.

The experience flow map visually summarises the patient journey, areas of concern, and the most impactful opportunities for improvement. These maps are usually the size of a meeting room wall.

Experience Flow Mapping is a unique and structured methodology to provide an insights-based view of the patient journey and clinical processes. We map-out the data points and insights gained from deep data analysis as well as stakeholder interviews and workflow observations.

The experience flow map visually summarizes the patient journey, areas of concern, and the most impactful opportunities for improvement. These maps are usually the size of a meeting room wall.

Experience Flow Mapping is a unique and structured methodology to provide an insights-based view of the patient journey and clinical processes. We map-out the data points and insights gained from deep data analysis as well as stakeholder interviews and workflow observations.

The experience flow map visually summarizes the patient journey, areas of concern, and the most impactful opportunities for improvement. These maps are usually the size of a meeting room wall.

Experience Flow Mapping is a unique and structured methodology to provide an insights-based view of the patient journey and clinical processes. We map-out the data points and insights gained from deep data analysis as well as stakeholder interviews and workflow observations.

The experience flow map visually summarizes the patient journey, areas of concern, and the most impactful opportunities for improvement. These maps are usually the size of a meeting room wall.

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*Results from case studies are not predictive of results in other cases. Results in other cases may vary.

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