CHANGED FROM QWEST BACK TO T-MOBILE

I was with Qwest wireless service for 6 months, but couldn't stand the HIGH price plans compared to other competitors. I used to work for the company so I went through Qwest, but have since changed my career to elsewhere.

I would NEVER go back to Qwest due to their prices. Not only that, but Qwest hires lots of third party vendors who give the WORST customer service. I hear Qwest has the worst customer service out there, although I don't know if this is true or not.

Qwest is a good deal if you do the bundles. If you have wireless only, then you can find cheaper elsewhere. We go through Qwest because we also have home phone and Internet service through them. You get more and more discounts the more services that you have. One nice thing is that we don't get charged wireless minutes for calls to/from our home phone or between our wireless phones. This accounts for the vast majority of our wireless usage, which means that we can get by with a plan with less minutes (cheaper).

As far as customer service goes, I've had good luck with Verizon and Qwest and HORRIBLE service from AT&T (now Cingular). 30-60 minute hold times were the norm when I was with Cingular and that wa...(continues)

I sure wish qwest would re-sell verizon's service, I would go thru them, get another discount, and while they are at it, re-sell dish network also, I would do it in a heartbeat, the bundle savings are nice feature for qwest.