We used Travel Insured for a previous trip when we ended up having a severe travel delay (two days thanks to the snowstorm in New York). Travel Insured was extremely easy to work with (by phone and email) and processed our claim very quickly, which is why we used them again for our latest trip. On this trip, I realized after we departed that I'd written the incorrect start date for the policy. I contacted Travel Insured by email and they responded almost immediately and changed the dates of my coverage and sent me an updated coverage plan. They were very courteous. I was very impressed and will use them as my insurance for future travel plans.

A major work issue caused me to have to cancel my trip just two weeks before I was to leave. I had added "cancel for work reasons" when I booked my trip and bought the travel insurance. I filled in the forms provided, provided the documentation requested, and was issued a check for the full value of the trip within just a couple of weeks. I was very pleasantly surprised that there was NO hassle. I plan to use this company again.