Casino.com

Casino.com is a UK based online casino that has licencing both from the UK Gambling Commission and the Gibraltar Gambling Commissioner. While they might be a UK brand, Casino.com caters well to their players from New Zealand, offering play in NZ currency and a great range of bonuses and promotions.

Tip:

Welcome Bonus

Casino.com offers their New Zealand players a welcome bonus of 20 no deposit free spins followed by another 180 free spins once a deposit has been made. Once you make a deposit of $20 or more you will also be eligible for the deposit match welcome bonus that gives you a maximum of $400 in deposit match bonuses.

The free spins are given out at a rate of 20 per day after you’ve made your first deposit and they come with low wagering requirements of 20x on the winnings. You can only use your free spins on the Age of Gods pokies games. Each of your free spins bonuses expires within 24 hours so you will need to use them or lose them.

The cash part of the welcome bonus comes with wagering requirements of 40x, which is still very reasonable when compared to other casino wagering requirements. There are a number of game contributions to be aware of as well when you’re trying to turn over your welcome bonus.

Slots and scratch cards – 100%

Pai Gow and Red Dog, Casino Hold’em and roulette – 25%

Baccarat, Blackjack, Stravaganza, Craps, Sic Bo, Video Poker – 20%

Blackjack Switch, Pontoon, Lucky Wheel – 5%

It’s easy to see that this welcome bonus is mostly geared towards online slots players and as long as you’re happy playing Age of the Gods pokies games this is a great bonus for you. The wagering requirements are very reasonable at 40x and while the amount awarded as bonus cash might not be as big as you can find somewhere else, you actually have a chance of turning it over and being able to withdraw your winnings, unlike some other casinos.

Games & Software

Casino.com is a Playtech and NetEnt casino so the range of games is excellent and includes some exclusive themed pokies that will appeal to superhero fans everywhere. Playtech also has some very appealing progressive jackpot games as well as more traditional three and five reel pokies.

If you’re after some casino fun you won’t be disappointed either. Casino.com is home to a good selection of casino table and card games including blackjack, baccarat, roulette and video poker. Playtech is known for their excellent graphics and well designed games and you’ll find the experience here is second to none.

The live casino option here offers a good selection of roulette games, as well as blackjack and multiple poker options. The dealers are friendly and the casino studio is set out to resemble a real life casino, putting you right in on the action.

Casino.com is a downloadable casino that also works well in instant play. This means you can choose between downloading the casino software to your desktop computer (and accessing the full suite of games), or just enjoying the speed and convenience of logging in online and getting straight on with it. Both options work well and while the selection of games may be a bit limited on the instant play casino, there’s still hundreds to choose from so you’re unlikely to get bored.

Casino.com has a pleasing, modern user interface with a minimalist layout that lets you find what you’re looking for quickly and easily. There’s a search bar if you are looking for a specific game or you can browse easily through the categories.

Mobile

At Casino.com you can access their mobile friendly browser based casino from the device of your choosing. Because there are no apps to download you’ll find the mobile casino is compatible with the majority of mobile devices. The range of games is limited when compared with the desktop casino but there’s still a decent selection to choose from.

When you play at Casino.com’s mobile casino you can use your existing account details to log in so all your transactions will be saved and synched across different devices. You’ll also have access to all the same payment methods so you can make deposits and withdrawals even when you’re away from your computer.

Promotions

Casino.com has an excellent range of great promotions for its players, including refer a friend bonuses, daily and weekly promotions. Even better, it offers promotions for table and card games and not just for its online pokies. Here are a few examples of the current Casino.com promotions:

Funky Friday: Enter the bonus code SHIP into your account and you’ll get a $5 bonus on the week’s featured game.

Red or Black: Use the bonus code RED to get a 100% deposit match up to $400 and 40x wagering requirement. Or use the bonus code BLACK to get a 50% match bonus worth up to $400 with 20x wagering. This bonus is available every Wednesday.

Make your Match: Get a 100% reload bonus every month, worth up to $500 (or $1000 if you’re a VIP) when you make the first deposit of the month and use the bonus code FIRST1.

Check your inbox regularly to get more deals and offers. Casino.com’s range of promotions is absolutely second to none and you won’t find many other casinos offering such generous giveaways to their players.

Customer Support

Phone: +350 200 44793

Email: support@casino.com

Live chat: No

Customer support hours: 24/7

The customer support at Casino.com is good but they are lacking in a live chat feature or a dedicated NZ support line. There’s also no FAQ page, which is a little frustrating. While the customer support agents are good, it would be nice to see a live chat feature and a NZ number so Kiwi players don’t have to pay international rates to speak to a real life support person.

Banking

Casino.com offers the usual range of payment methods, including credit and debit cards, e-wallets like Neteller and Skrill and prepaid cards like Paysafecard. The maximum deposit amount is $10,000 per day, which should cover most bankrolls. Once you have transferred your funds they should be there immediately while withdrawals will take a little longer to process. Be aware that the minimum deposit amount is $15 when you play at Casino.com.

Most withdrawals are Casino.com are processed within one to three days depending on the method used. E-wallets are processed the fastest, followed by credit and debit cards at one to three days. The longest withdrawal method is bank transfer, which will take anything up to a week to arrive in your account. As you rise up through the ranks of the Casino.com VIP club you will enjoy faster withdrawals and higher monthly limits. At the top of the tier you’ll get a maximum monthly limit of $50,000 although it starts at a maximum withdrawal limit of $22,500 USD (or equivalent in NZD).

Conclusion

Casino.com is a fun and exciting online casino that has a lot to recommend its New Zealand players. From the great welcome bonus through to the many ongoing promotions, Casino.com is a must try for pokies fans in New Zealand.