Email Courtesy Notices

Submitted by Evan Bend on Fri, 11/20/2015 - 9:58am

Since the server migration, there has been an issue with email courtesy notices where the library name does not display in the email From address. The library name has been replaced with "iii guy." From addresses look like this:

"iii guy" is just the generic user name that Innovative gives to email sent from the Sierra server. We have a ticket open and Innovative is looking into this. If patrons are confused or concerned that this is spam, please let them know that this is OK, but that we are working to fix it. Thanks,

Evan

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