CRM Technologies

Issued by: SIS Global [Johannesburg, 5 December 2018] SIS Global works with its customers to grow, evolve and digitally transform their business to better meet the changing market, the needs of their customers and to work smarter, more efficiently and in a dynamic way that meets today’s market demands. With modern approaches and cutting-edge technologies,[…]

A phrase that is like manna for a manager or business owner when it is heard from the lips of your employee, especially one that is critical to your business exposure, operations or livelihood. Not all employee’s may be as mature in insight to view their “job” as a pivotal component in a corporation so[…]

The answer to this question seems obvious…well it should be. And the standard response we get is, “Damn straight!” However, what we are finding is that the standard response is only half right. Why? Because most call center environments we get into contact with, have been set up for quantity first and quality second.[…]

Almost all of us have either read, watched or been told the story of the mighty fire-breathing dragon who is terrorizing the people for centuries until one day a brave knight took it upon himself to gather his army and go and slay the dragon. It is obvious that this is a story but[…]