Ep131 – Monzo Part 2: The Road to 1 Billion Customers

Episode 31
·
December 23rd, 2016
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43 mins 21 secs

About this Episode

In this episode

We’re back with Part 2 of our takeover of Monzo, one of our favourite challenger banks. In this episode, we dive into the details on how they’re creating a truly digital bank. You’ll learn how they’re organised, building technology from the ground up, fostering a culture of trust and learning (fun fact: they all have access to each other’s emails), what makes their design so special, why their community is so engaged, and more.