Sitecore Experience Commerce™

A powerful framework for content and commerce

Ideal for B2C, B2B, and B2X brands selling online, Sitecore Experience Commerce (XC) uses everything you know about your customers to deliver shopping experiences that are shaped by their interaction history and context, transforming prospects into lifelong fans. Owning the experience for each unique customer, from awareness to advocacy and from one purchase to the next—that’s how you develop lifetime customer relationships.

Features and benefits

Create and edit personalized shopping experiences

The web-based and touch-enabled dashboard lets you create rich personalized experiences with content, product pages, search, email, and mobile. Edit products and content in the context of the device they are intended for, while previewing how difference audiences will see different experiences.

Test everything, optimize everything

Every new or edited experience is automatically tested against previous versions, similar content, and promotions. Test checkout, shipping options, content, and then optimize, test, and repeat. Audiences and segments can also be optimized for engagement—you just review and approve them. Content, promotion, and merchandising recommendations are paired with automated and manual segments of customers for a best match.

Know every customer

Personalize every customer’s experience by adapting to their needs in context. The Experience Database captures preferences, behavior, and persona matches for every single customer, and every individual experience, for a 360-degree customer profile. A customer’s Experience Profile® captures all commerce behavior such as carts, orders, and search criteria, and when combined with other digital behavior, makes for a powerful experience.

Commerce experience management in the cloud

Sitecore Experience Commerce can run on Azure and with Sitecore XP and the Sitecore® Experience Manager Cloud Edition, which removes an enormous amount of setup and configuration yet delivers all the same value as Sitecore XP on Azure—you sign up and immediately start developing your solution.

Sitecore Experience Commerce connectors

SITECORE CONNECT™ FOR MICROSOFT DYNAMICS 365

If you’re already a Microsoft Dynamics 365 for Retail customer, or considering it as a point of sale or ERP solution, you can use this to connect bricks and mortar to online experiences to provide an integrated, end-to-end omnichannel commerce solution based on Microsoft’s retail platform.

Sitecore Experience Commerce in action

Customers increasingly demand a more seamless, personalized experience from brands—before, during, and after the transaction. Sitecore Experience Commerce merges content management and commerce management with a 360-degree view of the consumer to provide your buyers with personalized, actionable content at the right moment.

How it works

Sitecore Commerce extends Sitecore XP and is deployable on-premises or in the Azure PaaS. Sitecore XP customers can download it from the Sitecore Developer Network, and activate it once they’ve added it to their license.

How to buy

Sitecore XP users can purchase Sitecore Commerce as an add-on, priced according to Sitecore XP version and deployment option. For more information, get in touch.

QNET enables network of business users to maintain local online stores

We have complex membership, product, and pricing management requirements. With Sitecore Commerce, we can deliver an exceptional digital experience that’s modern, robust, and easy to maintain—all of which results in faster time to market and happier Independent Representatives and customers,