What's unusual about calling 9-1-1 from a cell phone?

Because of the way cellular telephone calls are routed, calls to 9-1-1 may not reach the proper dispatch operators. Generally, the police agency that receives a cellular 9-1-1 call is determined by the origination of the call in relation to a specific cellular tower.

If you are reporting an emergency via cellular telephone, it's crucial to inform the 9-1-1 operator of your exact location. The appropriate and closest response can then be activated.