Aruba Instant's not launching external captive portal

‎03-22-201711:46 AM

Hi everyone!

I've been experiencing some troubles with the external captive portal, cause the portal is not launching when connecting to the ssid, I have to be clear, we are working in a "No Internet" LAN solution, we have one server (with this services DHCP, DNS, Apache and DB) that connects to a single switch poe that connects the APs also.

When we connect to the SSID with the external captive portal configured, there's no action, we have to open a browser and write the url of the External Captive Portal in order con authenticate, cause there is no auto launch.

We don't know if this is due to a DNS problem or there is something else, perhaps some configuration missing on the Virtual Controller.