Archive

It’s about that time again. Finals week is approaching and students are working on papers and projects right up to the deadlines. This is the worst time for data loss on campus, so take a minute from studying and consider the following tips for protecting your files:

Know where your file is saved – sometimes when you download a file from your email, it is saved in a temporary location. Once it is downloaded to the computer, make sure to Save As and follow tip #2.

Save your file in a safe place – campus lab computers have deepfreeze on them, so all files saved on the C:drive will be deleted upon restart.
Safe places include:

ITS now has a YouTube channel! Why, you ask? So we can share insightful how-to videos as well as videos about new IT resources here at Augustana. We hope you find them informative and useful. Our channel: http://www.youtube.com/ITSAugustana

ITS has moved to Sorensen Hall. You can find Support Services directly to the right as you enter from the first floor. If you enter the building from the bridge, take the stairs down one floor and turn right.

At the end of May, ITS began our move from the F.W. Olin Center to Sorensen Hall. If you get a chance, please stop by to say hi or to get help with a technology-related problem. See some pictures of our new offices below! Read more…

There will be some official changes to our password policy that will take place on July 8th in order to increase security across campus. These changes were previously recommendations, but will now be automatically enforced for our network passwords (Note: this is not the same as your email password. Your email password will stay the same.

Below is a summary of the changes that will be made on the 8th and what will be required of our users:

We’ve been having some issues lately with emails accidentally going into the spam folder. One way to avoid this is to check your spam folder periodically and unmark them, however that can become frustrating when it happens repeatedly to routine emails.

If this has been happening to you regularly with emails such as timeclock requests and copier scans, you may want to try creating a filter to make sure that those emails always are sent directly to your inbox.

I know that this bug has been worrying many of you, so I’m happy to report that after update from Microsoft, Internet Explorer will be safe to use once again. Most computers on campus are set up for automatic Windows Updates, but it’s not a bad idea to try to run updates manually to see if the computer has been updated and to run them if it hasn’t.

We have two trainings scheduled for this week. Please RSVP to the ITS staff member that is listed as teaching the course. Both of this week’s courses are Blue and Gold Certification electives and both are especially important for professors who are setting up their courses for next term:

Welcome to Augustana to our first year students and welcome back all those who are returning! ITS has been getting some questions about accessing our services (such as Moodle, Arches, and email). All of this information can be found on CampusNet, so we decided to create a series of TechTips explaining how to use CampusNet to find the information that you need.

Olin’s hours change for Week 10, Finals Week, and Spring Break. We extend our building hours during Week 10 and Finals Week to allow students to have a place to study. Since few students are on campus during Spring Break, we are only open Monday-Friday, 8-4:30, at that time. The calendar for the end of Winter term and Spring break can be seen below.