St Andrew’s is a small, family-orientated residential care home for the elderly.

They provide a high standard of holistic care, based on individual needs, within a secure, relaxed and homely environment. Professionals encourage and support each resident to remain as independent and live as full and active a life as possible.

Their rooms are attractively decorated and furnished and residents are encouraged to personalise their rooms with some of their own belongings. There is a communal lounge, dining room with kitchenette, a quiet room and a large garden.

Meals are nutritious and appetising and are prepared from local fresh produce to a high standard. They try to take account of personal likes and dislikes and love to celebrate special occasions and birthdays.

Staff regularly arrange activities and entertainment within the Home and take residents to the local shops, library, park etc and on occasions to other places of interest.

Relatives and friends are always encouraged to visit their loved one as much as they can and staff welcome their input in providing them with background information regarding the resident’s past history, hobbies etc.

There are strong links with the local community and a good relationship with the local GPs and District Nurses.

Qualified staff are very caring, versatile and supportive and they are always sensitive and responsive to the needs of residents.

Facilities & Services:
Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Bed Vacancies

Reviews

The Review Score of 9.3 (maximum of 10) for St Andrew's is based on a) the Average Rating and b) the number of positive Reviews.

a) The Average Rating is 4.7 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for St Andrew's in Google's Search Results - more info

b) The score for the number of positive Reviews is 4.6 out of 5 from 4 positive Reviews in the last 12 months.

Click to show a breakdown of the Review Score

a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

The 5 points available are broken down as follows:

4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

The 4.583 Points relating to the number of positive Reviews for St Andrew's is based on 4 positive Reviews in the last 12 months and is calculated as follows:

Review submitted from a Website Submission by Jeremy W
(Son of Resident)
on Friday 26 January 2018.
Relates to January 2018.

Not many care homes actually feel like a home, but St Andrew's does and this is what marked it out for us when we were looking for residential care for my mother, who is 90 and had previously lived in the family home for 52 years. St Andrew's has the homely feel of a large, extended family home, which is why the residents feel so comfortable in the lounge and the kitchen which is at its heart. The staff are dedicated, professional, engaging and humane and provide a very good standard of care within a safe, friendly, and quirky environment.

Review submitted from a Website Submission by Cassandra
(Daughter of Resident)
on Friday 3 March 2017.
Relates to March 2017.

The home has provided a safe place for my mother with progressive dementia. She has made a significant emotional connection with the carers and greatly enjoys the musical activities. We are made welcome and treated as part of the care family.

Review submitted from a Website Submission by Sara S
(Daughter of Resident)
on Wednesday 1 March 2017.
Relates to February 2017.

The care my mother has received has been wonderful - the atmosphere is loving and kind and my son and I are always made to feel welcome whatever time of day we visit.
Our wish as a family to have my mother's end of life care at St. Andrews has been entirely respected for which I am hugely grateful.

Review submitted from a Website Submission by Wanna S
(Daughter of Resident)
on Monday 23 January 2017.
Relates to January 2017.

Our reasons for choosing St Andrew's over all the other care homes catering for dementia in this area of Oxford were many.
The staff are all without exception, wonderful and helped to make her transition from home very easy for all of us. The warmth and friendliness shown to us by the manager and the team were apparent from the moment we got through the door and this continued to be the case for the many years she was a resident.
Mum loved the food, which is made daily in the kitchen where she would love to help!
She enjoyed the entertainment and company and was always one to join in if there was dancing or singing.

I did not once regret our decision to choose St Andrew's. It was a great relief to have found it for her last few years and I would highly recommend it. It's always difficult to make the decision to place a relative into care, but with St Andrew's it was an easy decision and a huge relief to know she had the best care I could find.

Review submitted from a Postal Card by Bridget H
(Sister of Resident)
on Thursday 2 June 2016.
Relates to February 2016.

My sister age 85 years suffers from dementia. Up until Feb 2016 she was living alone at home in Bucks with 4x daily visits from carers. After falls etc, we looked for residential care near me. St Andrews gave us an interview and we were warmly welcomed and showed around and all questions answered in an honest straight forward way. We have been able to furnish her room therefore making it her own space. I am able to visit at all times of day and always feel welcome. There is a very homely ordinary atmosphere with no hidden agenda's and my sister feels safe and secure. I was very impressed by the GP who holds a weekly clinic. We as a family feel very reassured that she is extremely well nurtured.

Review submitted from a Postal Card by V D
(Daughter of Resident)
on Tuesday 17 May 2016.
Relates to April 2016.

My relative is cared for with genuine respect, dignity and affection from all the staff members from cleaners, carers to management. The environment she has is a happy one with plenty of attention when needed or just a chat and a joke. Entertainment is provided for residents which helps stimulate as participation is encouraged to sing along and join in. The overall atmosphere is calm as the staff are attentive to the residents needs. All residents are well turned out with clean, neat and laundered clothes at all times which makes for a pleasant overall impression of how high the standards are. If I have to book in myself I will.

Review submitted from a Postal Card by Penny J
(Wife of Resident)
on Thursday 5 May 2016.
Relates to April 2016.

My husband has lived in St Andrew's home since the 7th of October 2015. I knew from the first meeting with the manager that this home was going to suit my husband. There is such a warm and friendly atmosphere and the carers interact with each other and with the residents in such a relaxed and warm manner.
There is never an atmosphere of 'them' and 'us' I can come and go as I want and am given lunch quite often. I feel my husband is in good hands.

Review submitted from a Postal Card by Susanne S
(Relative of Resident)
on Thursday 5 May 2016.
Relates to April 2016.

Our relative was admitted two years ago after hospitalisation for dementia and a series of falls. She is now safe, happy and secure. We have no worries. Minor concerns of which there have been few, have been immediately addressed and there is good communication between staff members.
No-one is left alone in their room and every attempt is made to make their life as interesting as possible while remaining safe and secure. Well done St Andrews.

Review submitted from a Website Submission by Stephen M
(Son of Resident)
on Sunday 28 February 2016.
Relates to February 2016.

My mother has been in St Andrews for the last couple of years, initially for respite and then permanently. The kindness of the staff during that time has been fantastic. They are also very good at spotting if there is anything wrong with my mother's health - which has become more difficult as her Alzheimer's progressed. I have no doubt at all that they have her best interests at heart, and the care, love and support she receives is genuine and wonderful to see. There is also very little turnover in staff, so that says a lot too. And they are very flexible - making something else to eat for instance if the first thing on offer isn't my Mum's cup of tea. The recent developments in the home, and the lovely garden, have really helped to make it feel even more like a home from home, and the relatives are very much included in the both the care of their loved ones, and the many events that the home puts on. It is wonderful to know my Mum is in such a caring and nurturing environment.

How likely would you be to recommend St Andrew's? Extremely Likely

Average Rating:

4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

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Care Home Idol 2016

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