Knowledge Base

530 errors come from the FTP server. The server is rejecting the username/password you entered. The reasons could be an incorrect username/password combination or your account got disabled.

Solution

Double check your username/password (e.g. is Caps Lock disabled?). You get this information when you register for a web hosting service. If you are still experiencing problems contact the FTP server administrator. The FTP server is usually owned by a web hosting company (e.g. Yahoo, 1&1, etc). Contact the technical support of this company for assistance.