Client FAQ

To our Valued Clients:

As you know, we are navigating challenging times for our industry, and we have been working diligently with our financial and legal advisors on ways to strengthen our company and best position it for the future. We greatly appreciate your patience as we have worked to assess various options.

After careful deliberation and a thorough review of strategic financial alternatives, we have decided to file voluntarily for Chapter 11 bankruptcy protection in the U.S. Bankruptcy Court for the Southern District of Texas. These filings only pertain to certain U.S. entities and two of our Cayman Islands subsidiaries. Our other non-U.S. entities, including those holding our non-U.S. air operating certificates (“AOCs”), are not part of the bankruptcy filing. All of our operations will continue in the ordinary course of business through the bankruptcy proceedings.

Bristow's financial condition reflects the challenging market circumstances that also affect our competitors. Chapter 11 will allow us to continue normal course operations while we reorganize our financial structure, which is a critical step towards best positioning our company financially and operationally for the long term. Importantly, we already have the support of many of our senior secured noteholders and continue, together with our financial and legal advisors, to hold meaningful discussions with other debtholders.

This is the best path forward for Bristow and we are confident that we will emerge from this restructuring process as a stronger and more competitive company that is better positioned for the future. Under the protection of the bankruptcy court, we expect to restructure and strengthen our balance sheet. We believe that this financial reorganization is an important step towards ensuring our company is best positioned financially and operationally for the long term.

As we undergo this process, I want to emphasize a few key points:

There are no changes to our mission: safety remains Bristow’s number one focus. First and foremost, throughout the restructuring process, our mission and our commitment to safety will not waver. The safety of the Bristow team, clients and passengers remains our absolute priority.

Our day-to-day operations will continue in the ordinary course of business; continuity of service to you is paramount. Importantly, we will continue to operate business as usual throughout this financial restructuring process and we remain committed to providing safe, reliable and professional service. Our employees remain steadfastly focused on our valued clients and passengers. As we move efficiently through the bankruptcy proceedings, our service to you will be uninterrupted.

We expect to emerge from this restructuring process as a stronger company with a stronger balance sheet, better positioned for the future. We intend to move through this process as quickly and efficiently as possible. This process will enable us to achieve a lower and more sustainable debt level, which is critical to our long-term health and competitive positioning.

On behalf of the entire company, I want to assure you that all of our employees - pilots, mechanics, engineers, rescue specialists, support function personnel - remain intently focused on meeting our obligations to you. As we undergo this process, our talented team will continue to deliver exceptional service and reliability with the highest standards in safety to ensure your operations run smoothly and successfully. We deeply appreciate your trust and loyalty over the years, and it has been, and continues to be, an honor to serve each one of you – across both the private and public sectors.

We are committed to keeping you informed, and we will communicate about major developments as the court-supervised process progresses.

We are grateful for your trust in Bristow and we look forward to continuing our partnership and providing excellent service with unparalleled safety for many years to come.