Emergency support is available for reporting service outages or degradations of mission-critical systems and services. To report such occurrences, *please call* the Service Desk at the number indicated above and use the "Report an Emergency" option. Emails received after standard operating hours are processed the next business day, as are voice mails when not using the emergency option.

The UCO Service Desk is the central focal point for most technical concerns at the University of Central Oklahoma. All inquiries handled by the Service Desk are tracked in our work order system. To ensure a timely and accurate resolution, work orders are dispatched to the appropriate support specialist or to the proper UCO department.