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FAQ

General

IQ Elite is an innovative dating experience that takes, besides the usual factors, the intelligence of people into consideration. You will find and get to know other singles that are interested in meeting someone new outside their usual social circles.

Everybody who passes our IQ Test can join IQ Elite. We will also accept you if you are a student or graduate from our list of top-tier universities. Last but not least, you can join through an invitation by one of our current members.

Online dating statistics have shown that men start conversations much more often than women. If messaging on IQ Elite was free, women would get flooded with messages, not being able to answer many of them even if they wanted to. This would lead to frustration, because many messages from men would seem to be spam. Since women would get so many messages, the probability that a man would get a response would be very slim. This, again, would force men to write even more messages to women, in the hopes that one finally answers. You might recognize this phenomenon from your other online dating experiences. By limiting the messaging function only to our premium members, we assure our female members that messages are only sent from members who are genuinely interested in getting to know them. For men, this means a higher -- and higher-quality -- response rate.

Sorry, but we cannot publicly reveal all the details of our secret recipe! But we can let you know some essential parts of it: With the help of all of our tests and some bits of your profile information, the algorithm dynamically finds the most highly-qualified candidates for you in your city. Needless to say, having a more complete profile will increase your chances of meeting someone special.

Most dating websites have a strict no-refund policy. That’s probably because they receive so many complaints. We, however, are different than most dating websites. For us, there is no need to try to trick members into swiping their credit cards, because we actually believe in our product. If you are not satisfied with our service, please let our customer support team know, and explain why you would like to cancel your membership. Until the 14-day cancellation period you will of course receive a full refund.

Registration & Login

There will be a message in your email inbox. Its subject will be "IQ Elite Confirmation of Email address". In this message, there will be a link to confirm your email address. If you did not receive this email, we recommend trying the following:

Double check that you have correctly entered your email address. This can be checked via the "Change Email" tab in the "Settings" section.

The IQ Elite policy requires that all users provide at least one profile picture. Therefore, you cannot remove your profile picture. If you would like to change your profile picture, simply upload a replacement picture. Your old profile picture will be deleted immediately.

IQ Elite is a site that matches people according to their test results, location, hobbies and other preferences. But people also pay attention to people’s appearance. That's why we want all our users to have a suitable picture. To change your avatar, go to "Settings", and from the left menu choose "Profile Picture". From there, simply choose a photo and save your changes. Please read our Avatar Guidelines for more information:

To hide a test result, go to your Profile. From there, click "Online Assessments" and select the test result you would like to hide. Tick the box "Hide Test Result". Other members won't be able to see your test result as long as the box is ticked.

Yes, you can. You can send free gifts and winks to everyone without a Premium Membership. Furthermore, you can respond to messages from other Premium Members for free. But if you want to initiate a conversation with an individual message, you need to purchase a Premium Membership.

You may cancel your membership anytime and for any reason. No strings attached. Simply click on "Settings", scroll down to "Account" and from left menu choose "Premium Subscription". On this page, you"ll see the option to cancel your subscription now or later.

You need to go to "Settings" section and select "Change Email" tab. There you can type in your new email address. A confirmation email will be sent to that email address. Once you click on the link in that email, your new address will be immediately activated.

To close your account, visit account settings by clicking on "Settings" at the top-right of the screen. In the bottom left, you will see the "Close Account" link. Your account will be closed immediately once you have confirmed your decision.