Phone: You may call 1-800-239-1361 to register for any of our courses or home studies. You may pay via credit card or by check. *If paying by check please inform the AHEC staff member. Your invoice will show a remaining balance until AHEC has received the payment.

Fax: You may send any registrations via fax to 713-772-0155. You may write your credit card information on the registration form or note that you are sending a check via standard mail.

On-Site: If you live in the Houston area you may choose to register and/or pay for the course in person with cash. You may do this by visiting our offices during our regular business hours of 7:30AM – 5:30PM.

NOTE: An additional $25 administrative fee must be included with any registrations given within 2 weeks of the course. The late fee will be reflected at checkout when registering online.

Day-Of Registrations

AHEC does not recommend registering for a course on the day of the event at the door. We cannot guarantee there will be available spaces in any course on the day of the event.

If you choose to register for the event on the day-of, you will be required to pay the advertised course fee, the $25 administrative fee, and an additional $10 door fee. You will be required to write in your name at the bottom of the sign in sheet, as well as fill out a "Certificate Request Form". You will receive a certificate for the course when AHEC receives the form from your instructor and processes the request.

Do not plan a vacation or purchase airfare around a course in which you plan to register at the door without checking with our office for course status.

Group Registration Information

*It is recommended you call AHEC for group registrations.

If you are registering more than one (1) person through AHEC's online store for the same course, you MUST create each individual an account. Each account requires a different email address. AHEC will not be able to accurately verify you as the person attending a course or completing a home study if multiple registrations are received under one name.

Payments

AHEC accepts all major credit cards and check payments. Credit cards will be charged at the time of registration. Receipts (invoices) will be emailed to you once your registration has been processed and confirmed. All registrations made within fourteen (14) days of the scheduled course will automatically include a $25 administrative fee.

Group Facility Payments: Facility checks are accepted, but MUST include the attendee's name and order ID number. *AHEC is not responsible for a delay in payment processing if the information requested is not clearly stated on the payment.

Ultrasound and initial training course fees MUST be in our office fourteen (14) days prior to the start date of the course to guarantee space. There is a $40 no-show fee.

Cancellation & Refund Policy

You cannot cancel an order online – you MUST call AHEC to cancel ANY order.
To receive a full refund, live event cancellations must be requested at least two (2) weeks before the start date of the course. Cancellation requests for live event received within two (2) weeks of a course are not eligible for a refund.

Refunds for cancellations received by the cancellation deadline will be made within 45 days following the course. No refunds are given for non-attendance. If the registered participant cannot attend, a substitute may attend. The substitute's name should be called in to our office at 1-800-239-1361.

Home studies/books are non-refundable. Webinar cancellations will be given in the form of tuition credit if cancellation request is received at least seven (7) days prior to the date. Within seven (7) days of the webinar no tuition credit is available. Webinars are not eligible for refunds at any time.

**We cannot be responsible for any penalties incurred due to seminar or registration cancellation. In the event of unforeseen circumstances, AHEC Web Store reserves the right to substitute instructors and similar courses as necessary.

All cancellations for any skills course must be received in writing. For those received at least fourteen (14) business days prior to the seminar date, a refund less a 30% administrative fee will be given. Beyond this time, no refund is given, but tuition credit (less a 30% administrative fee) may be applied to future course offerings within a twelve (12) month period. Any confirmed registration not canceled in writing will be subject to tuition forfeiture. No refunds or tuition credit are given for non-attendance. Facilities may substitute employees by notification to AHEC in advance. If you do not cancel and do not attend, you are still responsible for payment.

Minimum Course Size

All courses require a minimum number of attendees. AHEC reserves the right to cancel a course if the minimum number is not met. **AHEC is not responsible for travel reimbursement in case of cancellation. Please check with our office for status at least two (2) weeks before your course prior to making definitive travel arrangements.

Registration/Cancellation Policies

Skills CourseSkills Course Information (i.e. limited enrollment courses, where a received registration reserves your place in a course.) Examples are Ultrasound classes with hands on scan labs and any fellowship course requiring placement in a clinical rotation. All cancellations for skills courses must be received in writing. For those received at least 14 working days prior to the seminar date, a refund less a 30% administrative fee will be given. Beyond this time, no refund is given, but tuition credit (less a 30% administrative fee) may be applied to future course offerings within a twelve-month period. Any confirmed registration not
canceled in writing will be subject to tuition forfeiture. If you don't cancel and don't attend, you are still responsible for payment. No refunds or tuition credits are given for non-attendance. Facilities may substitute employees by notification to AHEC in advance.

CE Seminar.Cancellations must be received by 5 pm CST 7 working days prior to the seminar date. After that time, the expense for the class participation has been incurred. Hotel expense, travel expenses, instructor's fees, learning materials and shipping are obligated. Beyond this time, no refund is given, but tuition credit may be applied to future course offerings within a twelve-month period. No refunds will be made past this time. If the registered participant cannot attend, a substitute may attend. The substitute's name should be called in to our registration desk at 800-239-1361. If you don't cancel and don't attend, you are still responsible for payment. No refunds are given for non-attendance. Substitutions may be made at any time.

Minimum Class Size

All classes require a minimum number of attendees. AHEC reserves the right to cancel a course if the minimum number is not met. AHEC is not responsible for travel reimbursement in case of cancellation. Please check with our registration desk for status of your class before making definitive travel arrangements.

Certificate of Completion

We provide you with a certificate of completion with the agency, approval number, the day of your event, and how many credits were completed. The certificates are available on the day of the seminar if you are registered at least seven (7) business days prior to the start date of the course.

To receive credit for a CE activity, you must attend the entire function. AHRA will not allow credit to be issued for partial attendance in a course. If you arrive later than 10 minutes after the event begins you will not be eligible to receive CE credit for that course. CE records are kept at AHEC for 6 years. If you lose your certificate, a duplicate may be issued after your attendance has been verified.

Handout Materials

Some of AHEC's courses require you to print out the handout material prior to attendance. To access this material you may visit our website at www.aheconline.com and scroll down until you see the "Class Handout Materials – Click Here" box. You may also access the handouts under the "Online Store" tab.

Live event seminar materials must be printed from the website and brought with you to class if you wish to have them. Please check with AHEC staff for information on skills course material and registry review course materials.

Tape Recording

Our programs – both what you see and hear – and your handout materials are fully copyrighted by AHEC. There is NO audio recording, videotaping, or copying without permission.