I organised all my channels and folders at home and synced it with my FTP server. On my work I then loaded the sync. data but my folders got messed up. Please see the pictures below where you can see that several channels shifted from folders to the root:

diabloNL wrote:I organised all my channels and folders at home and synced it with my FTP server. On my work I then loaded the sync. data but my folders got messed up.

Was this a new installation at work? There is a known issue where folders don't get sync'ed properly if you're importing the sync data into a clean copy of Awasu. The workaround is to just redo the sync.

diabloNL wrote:BTW, should all program options sync.? Because I set the toolbar up in a certain way at home but on my work it was original again.

UI settings like this are not included in the sync data. They are handled by the third-party GUI and while we looked into sync'ing them, since they're something that tends not to change very often, it's been pushed down The List somewhat

support wrote:So if this is the first time you've done a sync with the folders, I think that will cause the behaviour you reported. Just do the sync again and the folders will be moved to the correct locations.

Ok, I understand! I will try that the next time I have this issue. Thanks!

Why there are only 8 channels in the activity log sync'ed if he stated that 13 channels are loaded? Oh, wait, it appears that the log doesn't show the channels that are created by Webscraper. The rest including the channel from a plug-in, does show in the log.

This is a known issue, not really a bug but a problem inherent in synchronization. It's described here in the <i>The first time you load a sync data file</i> section.

Actually, it's not just the first time you do a sync, it happens when Awasu is sync'ing any channel for the first time. The problem happens because the only way Awasu can figure out which channel on one machine corresponds to which channel on the other machine is by comparing the feed URL's. In your case, you've got a bunch of WebScrape channels on your work machine (which all have the same feed "URL", the path to the plugin EXE), a bunch of WebScrape channels on your home machine (which also all have the same feed "URL") and Awasu is unable to figure out how to match them up.

The solution is to delete the problem channels before sync'ing in. Awasu will recreate the channels <u>and assigns them a unique ID</u> (look for <tt>ChannelGuid</tt> in the .CHANNEL files). This ID is then used for channel matching so after this initial sync, it doesn't matter if you have multiple WebScrape channels.