From the patient's perspective, a complaint about healthcare or service is an urgent statement of fact. "I am here where I don't want to be," "I am frightened and unsure what will happen next," "I put ...

Write Your Way To Inspiration. Your work as a nurse brings many inspiring moments. By setting aside time to explore and reflect on these events in writing, you can more fully integrate their gifts into your daily life. Inspired Jo...

Few other professions afford the opportunity to impact lives on such a profound level, not only physically but emotionally and spiritually as well. Yet the same qualities that make nursing so deeply r...

Finally, here it is! Inspired Nurse Too will make you laugh, cry, reconnect to your sense of meaning and purpose, and remember to be grateful for the incredible work you do every day. Most of all, it will help you sustain the e...

Value-based payment models, the rise of patient consumerism, and crossing the tipping point on physician employment are all bringing about massive changes in how healthcare is delivered. Your medical group—or, if you're a leade...

This 80-page HRO guidebook is an is a great learning resource and practical how-to guide for individuals and healthcare organizations wanting to transform their people, process, technology and culture with highly reliable predictabili...

This 80-page HRO guidebook is an is a great learning resource and practical how-to guide for individuals and healthcare organizations wanting to transform their people, process, technology and culture with highly reliable predictabili...

Imagine what it's like to be a nurse leader. (Actually, many of you reading this don't have to imagine!) You're caring for patients - a tough job in and of itself - and you're expected to keep doing that and manage a s...