• Position responsible for identifying and targeting opportunities across existing and new prospects.

• May gain exposure to global accounts; Partners with other business units to expand cross-sell opportunities; Leads account planning and opportunity planning sessions

• Responsible for maintaining and growing file value and serving as the principal FSD SS representative ensuring the highest level of customer service and support to NCR major accounts; Also responsible for demand creation of NCR SS for existing and new accounts within an assigned; Provide subject matter expertise and support for all SS sales campaigns into targeted accounts

• Responsible for customer relationships ensuring that all customer requirements are identified and met driving volume and growth into these user accounts; Key interface or liaison between the customer, sales support teams, the factory, product management and other internal resources with regard to FSD-SS sales and services issues for current customers; Position requires strong relationship management and carries the responsibility for the customer's satisfaction with NCR

• Ensure that key customer accounts continue to thrive in a partnership with NCR; Responsible for any prospect opportunity within their assigned account base in order to advance the business opportunity for new solutions as identified by the region

• Schedules and conducts regular customer meetings to discuss customer-specific issues, review FSD (Financial System Division)/WCS (Worldwide Customer Services) performance/value, ongoing projects and rollouts, and to position new solutions and insure that all outstanding invoices are current; Continually seek to build and enhance enduring relationships with key customer interfaces while working to achieve a thorough understanding of the customer's requirements and addressing customer issues, escalating them, as necessary, to the appropriate internal parties in order to drive them toward resolution

• Continually fill the pipeline with qualified opportunities and execute winning sales campaigns to deliver quarter on quarter growth from those opportunities

• Obtains customer or industry information that assists in responding to customer's needs and requirements; Capitalizes on industry knowledge and customer contacts to uncover future business opportunities; Responds to competitive threats in order to maximize FSD's customer retention rate; Understands the formal and informal decision making process within each of the accounts

• Effectively advise and influence customers through consultative selling techniques; Create an internal network of relationships with peers, management and internal sales support groups in providing value-added solutions and best in class service for the customer

• Has primary accountability for ensuring that assigned major accounts are being properly serviced by NCR in a manner that reflects NCR's commitment to delivering high quality products and services; Ensure each account has an account plan, which is being managed and executed effectively; Track growth/decline within accounts; Manage the day-to-day operations associated with servicing a major account

• Strategically designs a plan to effectively manage his/her territory in order to maximize incoming revenue and profits in order to meet annual quota objectives; Tracks the sales process through monthly forecast submissions for assigned accounts to quantify and qualify opportunities where NCR is best positioned to win, and assists in development of an account plan to ensure mutual objectives of the NCR/Customer relationship are realized; Builds customer commitment in order to accelerate activity through the sales cycle

• Position requires ability to describe how FSD SS products and services relate to the customer's current industry position; Identify major competitors in the account and assesses the competitor's products/services, and compare their strengths and weaknesses relative to NCR; Position NCR as a single source provider offering additional solutions and services to maximize NCR revenue and profitable growth

This position coordinates programme activities particularly sales and enrolment, new business development and back office processes. This position also provides advisory services and leadership to other units within the organization.

• Provide input for internal and external capacity building activities for sales

• Support in the development and implementation of overall business strategy across all schemes

• Production of dashboards and tracking data for program analysis, planning, reviews and budgeting.

• Provide support in the development and monitoring of the non-for profit arm of the business’ budget, ensuring that expenditure and revenue is in line with financial targets; report and/or address any budgetary issues that may arise;

• Take a leading role in development and implementation of continuous quality improvement processes and initiatives for areas supervised

• Take a leading role in project planning activities and the development of annual plans for the back-office units (IT, Data Management) within the non-for profit arm of the business in consultation with relevant stakeholders and personnel

• Develop, review and ensure implementation and compliance with all approved for plans for the business procedures;

• Support in the identification, initiation and implementation of new opportunities for business growth.

• To attend meetings with stakeholders as required.

• Coordinate corporate strategy development

Willingness to travel interstate and intrastate regularly

Qualifications :

• A Masters degree in Public health, Operations management, Business Administration (MBA), Project management or Development related course

• Minimum of 7 years post graduation

• Managed care or NGO related background in a senior position for minimum 3years.

Preferred, but not required:

• Experience in data analysis

. Minimum age requirement is 38 years old.

. MALE CANDIDATES PREFERRED.

KEY COMPETENCIES REQUIREMENTS:

• Sales management

• Programme Monitoring and Evaluation

• Project management

• MS Office suite – very good

• Strong written and verbal communication skills, with attention to detail.

• Strong business partnering skills.

• Strong analytical, organizational, and multi-tasking skills.

• Energetic, highly self-motivated and able to work efficiently and productively.

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