5). Get your next offer to them quickly

Repeat customers spend annually 120% more than new customers, so while they’re red hot, in love with your brand and even telling others about it, why not give them a special offer to re-engage them while they’re in the moment?

There’s a few ways to go about this – choose which best fits in with your strategy:

A discount – percentage off. Simple and easy to apply. Give them a discount to encourage them to by again, quickly.

Membership – Want to hook in loyal customers for a while? Why not offer membership with a discount on their first month as an incentive?

Referral program – got one of these? Now could be a good time to gain new referrers to help spread the word about your business, like this example from Saje.