Monese - Current Account
4+

Multi-currency mobile banking

iPhone Screenshots

Description

Monese is the multi-currency mobile banking app that’s locally smart and globally connected. Use it to open a fully functional current account instantly, straight from your phone, and gain access to more features and services than you can shake a stick at - all celebrated by a 9.2/10 TrustPilot score.

Get started today and in just 2 minutes transform your phone into a one-stop local banking branch where you’ll be able to send and receive money, get your salary paid in, set up Direct Debits and Recurring Payments - all while maintaining a complete overview of your earning and spending. You’ll also be able to withdraw cash from ATMs worldwide and to top up with cash at nearly 40,000 Post Office and PayPoint branches across the UK.

Supported in 11 languages and free of all those pesky hidden fees associated with traditional banks, Monese lets you open an account without need for proof of address or credit checks. Just have your passport or your national ID card to hand!

Moving from London to Paris to Bucharest and back to London? No problem! Unlike other mobile-only accounts, Monese is fully portable across 20 European countries and designed to help you bank like a local wherever you are.

So regardless of where you choose to live - whether it’s for frequent travel, work, study, family, or retirement - you can enjoy a smart, secure and connected banking service in your pocket.

Try it for free now and you’ll get immediate access to:

• A UK current account or a European IBAN account.• An optional secondary account (£ or €) at no extra cost.• An optional contactless Mastercard debit card you can use globally - online, in-store or at ATMs.• The ability to quickly send and receive money locally and internationally.• A helpful and caring customer support team, available via in-app chat, email and phone.• A 100% secure banking platform that’s regulated by the UK Financial Conduct Authority.

Our feature-rich smartphone app also provides you with:

• Smart Transactions - see a detailed overview for every payment you make.• Multiple ways to top up your account quickly, like instant debit card top-ups.• An easy way to manage your Direct Debits and Recurring Payments to pay things like mobile phone contracts, rent, or gym memberships.• State-of-the art security features such as locking or unlocking your card on the go, as well as 128-bit encryption (used by all major banks).• A way to earn money by inviting your friends and family - we'll give you £/€ 10 each when they top up their account with at least £/€ 50 once they’ve opened it!

• BUSINESS (£ 9.95 per month) which gives you access to all the features of a UK business account and a Plus personal account at no extra cost.

You can open an account with us regardless of your citizenship or financial history, as long as you’re at least 18 years old and live in the European Economic Area (EEA).

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We’re already one of the most popular and trusted banking services in the UK and Europe! Have a look at what our customers have been saying:

“An excellent service that has become absolutely essential for me, as I am a newcomer in the UK.” - 5 STARS - Suhoveji

“After living abroad for several years, I found it difficult to open a bank account when I returned to the UK without proof of address. Monese is perfect for someone in a similar situation.” - 5 STARS - Lisa

“If you’re looking to send and receive EUR and GBP, especially if you are living in UK, it would be the best choice.” - 5 STARS - Morteza

What’s New

Version History

5.8.1

14 Dec 2018

In this release we’ve updated certificates to ensure the smooth running of our services. This includes maintenance of account sign-up and referral codes.

5.8.0

6 Dec 2018

This latest release sees a number of bug and UI fixes for personal accounts.

Meanwhile, our new Recurring Payments feature has been incredibly well received… and now we’ve added them to business accounts as well!

This means business owners can now set up routine, fixed payments scheduled to go out on a specific date, with all of this being managed in-app.

We’ve also optimised the account creation process - so now it should be even faster to open a new current account with Monese.

4.7.0

14 Nov 2018

Monese customers can now set up reoccurring payments (standing orders) to stay on top of all their payment commitments. You can now also earn £10/€10 each when you invite a friend to join Monese. We have also improved the home transaction screen design.

We have made some tweaks to improve the app and have also added support for Australian Dollars (AUD) and Mexican Pesos (MXN) payments.

4.6.0

17 Oct 2018

The latest Monese app has an exciting offering for UK business owners, who can now apply to open a fully functioning business account.

4.5.2

26 Sep 2018

Monese just got even better! Now users can more readily pay their contacts that are already on Monese without having to add their bank account details - they just need to be discoverable via their mobile number. In addition, we have also spruced up the payment flow and screens to make transfers even easier.

4.5.1

18 Sep 2018

Monese just got even better! Now users can more readily pay their contacts that are already on Monese without having to add their bank account details - they just need to be discoverable via their mobile number. In addition, we have also spruced up the payment flow and screens to make transfers even easier.

4.5.0

18 Sep 2018

Monese just got even better! Now users can more readily pay their contacts that are already on Monese without having to add their bank account details - they just need to be discoverable via their mobile number. In addition, we have also spruced up the payment flow and screens to make transfers even easier.

4.4.0

21 Aug 2018

We've made all-round general improvements to the app by crushing more defects!

Customers will now be routed to our customer support team in the UK or Europe depending on their location.

4.2.1

1 Jul 2018

This patch release includes our new GDPR communication updates, as well as improvements to the Invite Contacts feature. This includes a newly factored search bar and profile images to help you recognise your contacts. We've also added the long-awaited passcode reset functionality - allowing users to reset their passcode, within the app, without the need to call our customer support.

4.2.0

29 Jun 2018

This release includes our new GDPR communication updates, as well as improvements to the Invite Contacts feature. This includes a newly factored search bar and profile images to help you recognise your contacts. We've also added the long-awaited passcode reset functionality - allowing users to reset their passcode, within the app, without the need to call our customer support.

4.1.1

30 May 2018

Latest app release includes further updates to our new instant In-app top up feature that allows users to instantly fund their UK or Euro account using debit cards. We have also made improvements to our transaction list view and further enhancements to the invite contact flow, users can now invite contacts via their mobile phone contact list. We also ironed out a few minor defects.

4.1.0

26 May 2018

Latest app release includes further updates to our new instant In-app top up feature that allows users to instantly fund their UK or Euro account using debit cards. We have also made improvements to our transaction list view and further enhancements to the invite contact flow, users can now invite contacts via their mobile phone contact list. We also ironed out a few minor defects.

4.0.3

16 May 2018

This latest release includes improvements to our new Instant Top Up feature allowing users to instantly fund their UK or Euro account using any debit card.

4.0.2

16 May 2018

This latest release includes improvements to our new Instant Top Up feature allowing users to instantly fund their UK or Euro account using any debit card.

4.0.1

16 May 2018

This latest release includes improvements to our new Instant Top Up feature allowing users to instantly fund their UK or Euro account using any debit card.

4.0.0

2 May 2018

This latest release includes our new Debit Card Top Up feature allowing users to instantly fund their UK or Euro account using any debit card.

We've also ironed out a few minor bugs.

3.8.0

23 Apr 2018

We are proud to finally offer support for iPhone X! This means that users of the latest, greatest iPhone can now enjoy the Monese banking experience with a supported user interface. We have also crushed some more defects, further improving our app by resolving some issues around smart transactions.

3.7.3

16 Apr 2018

We’re continuing to make our Smart Transactions as informative as possible. This release sees improvements made to location data, merchant log, store information - along with some minor defect fixes.

In addition, we’re pleased to announce that the Monese app now has language support for Czech.

3.7.2

- Now you can enjoy a more comprehensive overview of your payments - with added address details for retail outlets and service providers, google mapping, merchant logos AND store information.

- You’ll also be able to review a monthly break-down of expenditure at particular points of sale. This includes the total number of transactions, total amount spent and average amount spent.

- And general app performance improvements

3.7.1

23 Mar 2018

The Monese banking experience just got smarter!

We’ve added a wealth of information to your spending with our brand new Smart Transaction screens.

Now you can enjoy a more comprehensive overview of your payments - with added address details for retail outlets and service providers, google mapping, merchant logos AND store information.

You’ll also be able to review a monthly break-down of expenditure at particular points of sale. This includes the total number of transactions, total amount spent and average amount spent.

3.7.0

22 Mar 2018

The Monese banking experience just got smarter!

We’ve added a wealth of information to your spending with our brand new Smart Transaction screens.

Now you can enjoy a more comprehensive overview of your payments - with added address details for retail outlets and service providers, google mapping, merchant logos AND store information.

You’ll also be able to review a monthly break-down of expenditure at particular points of sale. This includes the total number of transactions, total amount spent and average amount spent.

3.6.8

5 Mar 2018

While its always a challenge to improve upon perfection, we've done it anyway. Which is why we've continued to make improvements to the app. In addition, we've also added support for Polish. Dzięki!

3.6.7

13 Feb 2018

While it's always a challenge to improve upon perfection, we've decided to do it anyway. Which is why we've continued to make improvements to the app.

3.6.6

1 Feb 2018

- Bug fixes and performance improvements

14 Dec 2018

Version 5.8.1

In this release we’ve updated certificates to ensure the smooth running of our services. This includes maintenance of account sign-up and referral codes.

Ratings and Reviews

4.8 out of 5

10.3K Ratings

10.3K Ratings

MILLWALLDAVE467
,20/10/2018

Something funny about these reviews

I downloaded this but so many people in the first couple of pages of reviews speak about the bank closing there accounts and how customer service is absolutely terrible with responses or just fob you off to a different dept who don't answer, also for so many terrible reviews why are the stars so good so I just can't take the chance with them one bad review ok or a few but in two pages lots of the same comments about closing accounts and not getting there money back and the reply on here is always keep in contact with our service dept when the complaints are about the service dept not replying BEWARE BEWARE SOMETHING MOT RIGHT.

Developer Response
,07/11/2018

Hi there - thanks for your review! Accounts can be closed for various reasons, you can have a look at the terms on our website for a bit more detail on that. Our high average rating is a direct reflection of many happy customers (many of whom use Monese as their primary account), which we're completely humbled by!

MILLWALLDAVE467
,20/10/2018

Something funny about these reviews

I downloaded this but so many people in the first couple of pages of reviews speak about the bank closing there accounts and how customer service is absolutely terrible with responses or just fob you off to a different dept who don't answer, also for so many terrible reviews why are the stars so good so I just can't take the chance with them one bad review ok or a few but in two pages lots of the same comments about closing accounts and not getting there money back and the reply on here is always keep in contact with our service dept when the complaints are about the service dept not replying BEWARE BEWARE SOMETHING MOT RIGHT.

Developer Response
,07/11/2018

Hi there - thanks for your review! Accounts can be closed for various reasons, you can have a look at the terms on our website for a bit more detail on that. Our high average rating is a direct reflection of many happy customers (many of whom use Monese as their primary account), which we're completely humbled by!

Siciland
,10/10/2018

This bank is scam

The bank closed my account, and told me the funds in my account will refund in 28day, but they never did. After 28 days when I contact them, they said they need to get a “response” from their transfer department, which will take 15 days. This is ridiculous, 15 days to get a response only? And don’t know how long for wait the money bank afterwards. Never get this bank, they just want to take your money and give multiple reasons to keep it. Customer service only give you one answer:” madam, there is nothing I can do” I never had other answers since I called them.

Siciland
,10/10/2018

This bank is scam

The bank closed my account, and told me the funds in my account will refund in 28day, but they never did. After 28 days when I contact them, they said they need to get a “response” from their transfer department, which will take 15 days. This is ridiculous, 15 days to get a response only? And don’t know how long for wait the money bank afterwards. Never get this bank, they just want to take your money and give multiple reasons to keep it. Customer service only give you one answer:” madam, there is nothing I can do” I never had other answers since I called them.

Arizona.51
,03/04/2018

Illogical account suspension

First everything fine and suddenly they closed my account allegedly because visa problems in the country. They aren’t even informed about local regulations.

Second, the money left in my account is still blocked. No one in the service can give me the info about how much time it will take to transfer the money left.

Bad service

Developer Response
,16/08/2018

Hi there - we're really sorry to hear you've had trouble with your account! Our team is sometimes required to perform checks to ensure you have permission to reside in the country you're in. The best thing to do is to keep in touch with our support team, who will try to sort this out for you as soon as possible. Thanks!

Arizona.51
,03/04/2018

Illogical account suspension

First everything fine and suddenly they closed my account allegedly because visa problems in the country. They aren’t even informed about local regulations.

Second, the money left in my account is still blocked. No one in the service can give me the info about how much time it will take to transfer the money left.

Bad service

Developer Response
,16/08/2018

Hi there - we're really sorry to hear you've had trouble with your account! Our team is sometimes required to perform checks to ensure you have permission to reside in the country you're in. The best thing to do is to keep in touch with our support team, who will try to sort this out for you as soon as possible. Thanks!