Acknowledgements
Each purchase order will be acknowledged by either e-mail, fax or telephone.

Art Requirements
Vector EPS or .ai Adobe Illustrator CS2.

Catalogs & Samples
Catalogs are available at no charge.

Cancellations or Changes
Only by written request can a change or cancellation be made. Any request for a change or cancellationmay be subject to charges incurred at the time of request.

Colors
PMS color matching is available at no extra charge in most circumstances.

Return Policy
Returns apply to stock items only. Any return request must be made within fifteen days of ship date, and 15% re-stocking charge applies for returns of stock merchandise.

Shipping
FOB St.Paul, MN for most shipments

Production Times and Shipping Dates
Production time starts when the final artwork is approved, and once the purchase order and any payment is received. Factory is not responsible for domestic carrier or weather delays.

Pricing
The raw material costs vary from year to year due to monetary changes in the world market. Prices are subject to change at any moment and without notice.

Reorders
Please reference your previous p.o. number, and our sales order if available. Competitor reorders are honored without die or set up charge.

Rush Orders
Please call for quotation and availability.

Terms
New customers are to submit a 50% deposit with their order. Mike Brothers, LLC accepts Visa, and MasterCard.

Trademarks
The logos, names, and trademarks shown in this catalog are not for sale. They are examples and not for redistribution. Mike Brothers, LLC understands that clients are authorized to use logos and trademarks submitted for reproduction.

Compliance Check if order is intended for children
Orders for items, by virtue of their design or imprint, that are intended for use by, or distribution to, children 12 years old or younger, are required to be individually tested by a certified laboratory according to the provisions of the CPSIA act of 2008. This may add time to production and cost to your order. For further information, please email bernie.mike@mikebrothers.com