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Contact Details

Ask the Experts at the CDX Service Desk

If you have any questions about the system, registration process, basic substances, etc. please contact our CDX Service Desk by e-mail to CDX-ServiceDesk@hp.com (in English or German language). The services include:

CDX registration support (administration of company/organization units and users)

CDX application function support

Collecting and dispatching requests about basic substances and other CDX master data

Collecting training requests

The CDX Company Administrator (special user profile with administration rights for his/her company registration) is responsible for registration-related issues. CDX company registration is offered to the registering company as an online function on CDX Pages in accordance with the CDX Terms of Use. CDX Company Administrators also possess other online functions which are available to maintain their company and user information.

For password resets, users are deemed responsible for their own passwords, and optionally, the respective CDX Company Administrator.

If you have a question about a submission (e.g. reason for rejection), please contact your customer or supplier company.