Healthcare Recovery Coordinator - Eden Prairie, MN

Position Description: Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work . As a Healthcare Recovery Coordinator , your main role is to support our Subrogation Analysts and assist in their recoveries by gathering plan documents, sending letters, and reviewing medical claims. This role is heavily production based with a high volume of incoming tasks. Therefore, you must be able to work in a fast paced environment, multitask and handle changing priorities. Primary Responsibilities: Ensure compliance with Health Insurance Portability and Accountability Act (HIPPA) Research and analyze information gathered through investigation Validate contact information, and accident-related injuries Review responses from external vendor data query, input contact information and notify the proper parties of our subrogation and right of recovery Research and gather appropriate plan documents from multiple sources Review claim platforms and compile a list of related medical claims Prepare Subrogation demand packages for submission to insurance carriers Thoroughly document all written and verbal communications Ability to maintain professionalism and confidentiality Assist with training and mentoring for other Subrogation staff as needed Other tasks or projects as needed to support the Subrogation Team Required Qualifications: High School Diploma/GED Work Shift 8:00am - 4:30pm Monday - Friday 1+ years of experience working in an office Experience with MS Outlook including the ability to send/receive email, set out of office, and update calendar Experience with MS Word including data entry and documentation creation Experience with MS Excel including data entry, sorting, creating and modifying spreadsheets Preferred Qualifications: Experience in Medical Billing, Coding or Claims Knowledge in Medical Terminology An understanding of Subrogation Principles, Health Insurance, and/or P&C Insurance Experience with MS PowerPoint including presentation creation Soft Skills: Ability to learn and use multiple claims systems at once Strong analytical, problem solving and decision-making skills required; ability to exercise good judgment Open to change and new information; ability to adapt behavior and work methods to changing organization and integrate best practices into the subrogation recovery process Detail-oriented with strong organizational, and customer service skills, able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently Demonstrated ability to work effectively independently and within a collaborative team oriented environment using sound judgment and decision-making Excellent communication skills both oral and written with strong presentation skills Physical Requirements and Work Environment: Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computer Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work .SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: claims, medical claims, healthcare claims, claims processing, claims processor; office, UnitedHealth Group, Optum, training class, customer service representative, customer service, CSR, Data Entry, adjustments, phone support