"From September 30, the cost of a single bus fare for people with the cards will be reduced from £1 to 90p.

"The price of a weekly bus pass will be cut from £14 to £13."

Passenger Complaints Rise by 15%

Concern about rail ticket prices and bus driver behaviour contributed to a 15% rise in complaints made to a London passenger watchdog.
Of 1,748 complaints dealt with by London TravelWatch in the past year, rail fare increases and ticket restrictions prompted most concern.

The announcement triggered a strong defence from BAA and a counter-attack from British Airways, which claimed common ownership was the “root cause” of the failure to expand Heathrow’s runway capacity.

Willie Walsh, British Airways’ chief executive, said new runway developments should be market-led, not “left to a common owner’s interests to dictate timescales”.

A more competitive London airports market would encourage the building of new facilities that would benefit both customers and the UK, Mr Walsh said. “The damaging consequences of common ownership are all too apparent today in the fragility of Heathrow’s day-to-day operation.”

LondonUnlocked believes that Heathrow is a key part of our transport infrastructure. If we want to get London moving we need efficient airports and other transport hubs.

Heathrow is the hub through which most visitors to London travel. Currently it is inefficient, badly maintained, and poorly thought out. LondonUnlocked hopes that the investigation will bring about real changes that benefit passengers, the economy and London's transport network.

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LondonUnlocked cares about transport. Get it right and it works for us all. Get it wrong and it hurts commuters, tourists, business, and the UK as a whole.

Neither tied, funded, nor affiliated with political parties or industry, we want to see a London which works better, in no small part through the implementation of a coherent, long-term transport strategy.

LondonUnlocked brings together news, editorial, and in-depth studies of the issues of the day. We wish to stir a debate, bringing decision-makers and transport users together to help form a coherent strategy for London’s transport future.