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Why doesn't my new Favicon display?

Various issues could prevent your new favicon from displaying correctly after you have updated to replace an existing one. Commonly, display issues are due to the browser accessing a cached version of your page. The following suggestions generally remedy browser-related issues.

Browsers tend to cache Web pages and images and keep them. This means that although you uploaded a new or different icon, the browser is accessing a version of your page it saved before your update. Therefore, you need to try and clear your cache.

To Clear Your Cache

Delete all references of your link in your favorites.

Clear the file cache in your browser.

Shut down all instances of your target browser.

Reopen your browser and navigate to your website.

For assistance clearing your cache, consult the Help files for your particular browser and version.

If you are using Firefox® and you're using an .ICO file as your favicon, you may need to do a "Force Refresh" to get the icon to display properly.

To Perform a Force Refresh in Firefox

Using Firefox, navigate to your website.

Change the URL to point directly at your favicon image file at the root of your site. For example, www.coolexample.com/favicon.ico.

Right-click in the browser window and select Refresh.

The forced refresh prompts Firefox to reload the icon instead of a cached version. The updated icon displays in the address bar. However, you may need to restart Firefox to get the icon to display on tabs and in Favorites.