We should all have in our minds some examples of software products that for a combination of reasons are not only successful but feeling for them runs deeper. They have an emotional connection with users and administrators. It is a rare thing but from time to time a software product is a good fit, arrives at the right time for the organisation, suits the organisations culture a ...

Feeling trapped by a vendor that no longer feels the need to remain competitive and knows that their solution is difficult to replace. Perhaps there are options that open up the possibility for change.