"Free disabled parking"

Why can you not have a standby system when appointments are canceled. I am available 24/7 so if referred for a first time appointment I could attend at half a days notice. This would reduce waiting time.

Entrance instructions I was instructed on paperwork to use main entrance when i would have only had to walk half as far if i used the entrance close to out patience

Anything else?

My referral appointments have been misplaced twice now and i have had to chase up appointments.