Consumer Packaged Goods

At Premiere Response, we are keenly aware of the market challenges facing the consumer packaged goods industry as consumer expectations grow and change. Let the pros at Premiere Response give you a competitive edge by creating highly-meaningful engagement touch points with your customers.

Premiere Response is flexible.

Premiere Response has the flexibility to partner with various departments within your consumer packaged goods company, including marketing, quality control and legal. Let our expertise work for you to create a new level of consumer care that optimizes processes and is spot-on with your brand message.

Premiere Response has reach.

In the area of consumer packaged goods, Premiere Response excels at forging meaningful touch points with your customers, including care strategies for phone, email, chat, text, social media, and online reviews. Through it all, we put consumer experience first.

Premiere Response adds value.

Let Premiere Response bring value-added benefits to your consumer packaged goods business. Starting with replicating your company and brand culture, our optimized process includes strategic planning, a strong partnership, and the best technology on the market. Finally, we hire the best people to deliver world-class service you can trust.

Premiere Response delivers more.

By delivering the voice of the customer to your consumer packaged goods brand, we build a new level of brand loyalty and value. And don’t forget the added value of Premiere Response reporting and data analytics experts, bringing unprecedented insight to your business.

We constantly receive very nice feedback from customers regarding your service. You make our customers say WOW! And that has always been our goal. Thank you for doing that for us.

Richard Murad

CEO, Murad

My company made the right decision when they partnered with Premiere Response. When we established our new call center their technical expertise and leadership were essential in putting together a comprehensive start up plan. With their help, our fully functional call center was up and running in a very limited amount of time. The project manager and representatives assigned to my account are highly motivated, experienced professionals and I know I can count on them to create value for our company and provide high quality service to our consumers. I depend on Premiere and they deliver, I enjoy working with their staff and I’m very pleased with the results.