Medical Front Office at a Glance

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What does a medical front office assistant do?

Practices information technology skills in the “front office” of a health-care facility so that the “back office” medical staff, including care providers such as doctors and nurses, can function efficiently

Performs administrative duties such as working with incoming and outgoing patients, scheduling and monitoring appointments, applying standardized codes to patient records, and insurance billing

Works in a medical facility, primarily in computer and communication skills, without medically-related patient contact

Statistics are included only as guidelines and will vary with fluctuations in the economy and job market. More specific local hiring and salary information can be obtained at college information sessions.

Acceptance into the credit Medical Front Office program is through the general admission process to Brookhaven College. The Medical Front Office Assistant Certificate is for individuals who have at least one year of office experience, are new to a medical setting, can demonstrate proficiency in document formatting and who have successfully completed the courses in the Medical Front Office Marketable Skills Achievement Award.