Q:"Please tell me how many inches it is from the valve connector to the inside 90 of the device. Please send diagram with measurements if possible. Our valves are located in the back of the box and I have concerns if the valves will protrude past the front cover, plus I want to install water arrestors. Thanks, Jim."

Answer: We checked with the manufacturer's rep as this was beyond our expertise. Bob's response: "I have no diagram available for him, but understand his question.

The distance from the inlet end of the valve where the spinning female threaded collar is to the inside edge of the 90 degree downward outlet end of the valve is 2 9/16 inches (slightly over 2.5 inches). The FloodStop 3/4-H90 was specifically designed for wall box type installations. Numerous wall boxes were evaluated to determine the valve design so it would fit all brands. I cannot remember when someone returned a FloodStop 3/4-H90 because the outlet end of the FS valves did not protrude past the front cover of the wall box. Typically installing water arrestors increases the extension of the FS valves out from the hot and cold water hose-bibs."

FYI: The FloodStop is a dual valved water damage control device that turns off water to a washer machine when the water sensor (placed usually under the machine) senses moisture. The newest model utilizes AC power with a battery backup and has twin ball valves that shut off the water.

For those who have a different system, we do have the straight line version.

Q: "Water is seeping through the floor under my dishwasher. Right now there is just a small wet spot. My basement is to be finished this winter so I want to protect the house from water leaks from the dishwasher, toilets, etc. if I can. I see that you have a device that would shut off the water to the dishwasher and sound an alarm if the new dishwasher (to be installed soon) leaks in the future. How complicated is it to install the valve? What other units are available? Thanks. Tom"

Answer: My suggestion is to have the appliance store deliver the new dishwasher and have their plumber install the Floodstop at the same time. Check your local tax laws. Currently, at least in Iowa and in Pennsylvania, you don't pay sales tax on the appliance if the store delivers the unit and does the installation. Depending upon your locale, the additional plumbing charge may be $50 and up. The protection is worth it.

Most dishwashers are next to a sink since they use the sink drain. The plumber would install one or more water sensors on the floor where the dishwasher will be placed (we recommend a minimum of two), the water valve, attach the alarm valve turn off unit to the wall (probably under your sink), and plug in the unit. The sensors should be tested by wetting them. After they are dried and the water valve is reset, then the dishwasher is installed.

The FloodStop unit for dishwashers and toilets has a 3/8 inch compression valve that connects to the angle stop and the supply line. You do need electricity unless you plan to change batteries at least once per year. (The unit draws power only to open or close the valve.) For AC, use the 4 C batteries, not included, as back-up. Contacts allow the option of connecting to phone dialers, alarm systems, X10 home automation devices, etc. There is also a 9 foot controller valve extension cord available to allow mounting of the controller in a more or less visible location. The length of cord included with Flood Stop leak detection alarms is 2.5 feet.Transformer extension wires are also available.

We also sell Floodstops for water heaters, washing machines that does not require a plumber, sinks, icemakers with 1/4 inch lines etc. All units have a one year warranty by the manufacturer. We've had customers literally saved from flooded homes from these units especially from leaking washers and water heaters.

Floodstop Dishwasher, Toilet and Ice Maker Unit Information:

* The FloodStop valve is connected to the angle stop and supply line

* Water/leak sensor is placed at the base of the appliance or fixture (Dishwasher; Sink; 3/8" Icemaker; Toilet; etc.)

* Valve stays open until water loss is detected

* Water on sensor closes FloodStop valve and sounds alarm * Valve stays closed until problem is attended to and system is reset

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Q:"Please tell me how many inches it is from the valve connector to the inside 90 of the device. Please send diagram with measurements if possible. Our valves are located in the back of the box and I have concerns if the valves will protrude past the front cover, plus I want to install water arrestors. Thanks, Jim."

Answer: We checked with the manufacturer's rep as this was beyond our expertise. Bob's response: "I have no diagram available for him, but understand his question.

The distance from the inlet end of the valve where the spinning female threaded collar is to the inside edge of the 90 degree downward outlet end of the valve is 2 9/16 inches (slightly over 2.5 inches). The FloodStop 3/4-H90 was specifically designed for wall box type installations. Numerous wall boxes were evaluated to determine the valve design so it would fit all brands. I cannot remember when someone returned a FloodStop 3/4-H90 because the outlet end of the FS valves did not protrude past the front cover of the wall box. Typically installing water arrestors increases the extension of the FS valves out from the hot and cold water hose-bibs."

FYI: The FloodStop is a dual valved water damage control device that turns off water to a washer machine when the water sensor (placed usually under the machine) senses moisture. The newest model utilizes AC power with a battery backup and has twin ball valves that shut off the water.

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Q: "What is the temperature range of the fluid this product can handle i.e., can it be used on a hot water line?"

Answer: Yes. All the FloodStop valves can be used on residential hot water applications. Safe Home Products sells several dual-valve FloodStop models for washing machines and sinks: one of the 2 valves in each kit will be installed on the hot water supply line. The temperature range is limited to what a typical residential water heater can reach, i.e 160 degrees F. Like any valve, the FloodStop valves should not be subjected to freezing temperatures. These are lead free ball valves.

I’m curious about your application for the FS 1.25-NPT, as this unit is typically used for water heaters where the valve is placed on the inlet (cold) water supply. If you plan to use it on a water heater, you may not have considered the valve is installed before the water heater (cold water) and not after the water heater (hot water).

Feel free to contact us if you have additional questions. Thank you for your question.

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Q: "Hello. I am interested in purchasing a pair of your Flood Check Hoses but have a question regarding their attachment. My washer will be situated no more than 5 inches from the rear wall with the water supply to the right of the washer (same rear wall). Will these hoses attach and bend sufficiently to clear the wall behind my washer without affecting their performance? If not 5 inches, how much space would you recommend in order to attach these hoses to my washer? In case it matters, the machine is a Kenmore Elite HE3T. Thanks."

Answer: You need about 7 inches for the bend. We sell brass e goose neck adapters that reduce clearance to 3.5 or 4 inches.