Shipping & policies

Estimated Shipping

I will ship to your Etsy address unless otherwise notified and I will strive to ship your product within 3-4 business days upon receipt of payment other than the wedding design suites and customized orders. Please refer to the specific shipping details listed on the wedding suites. I will send you an email when the item has been shipped and tracking number if the parcel is over 1 kg.

If you would like a tracking number with your parcel and the weight is less than 1 kg, the postal fees are higher and you will need to request this tracking number at the time of purchase so I can calculate the shipping fees for you.

Shipping is by Canadian Priority mail and will take 3-6 business days in Canada, 5-8 business days to the United States and 4-10 days International. Small packages shipped in a photo envelope will ship in less time than parcels.

Payments

Payments

All fees are in US Dollars.

I accept Paypal, Credit and Debit cards. You do not need a paypal account to purchase with a credit or debit card; it works as a payment processor.

Here is a link to the Etsy how-to page on paying without a PayPal account:

Returns & exchanges

Sorry, I do not accept refunds or exchanges as most of my products are custom designed and can not be sold to anyone else. If your parcel is lost or damaged, please contact me.

Additional policies

Additional policies

All my art products are made from my photography from my travels around the world. I take great time and care in making my products and strive to produce the best possible quality for you. I am meticulous with the details of my products and wish to provide you a beautiful and unique product that you, your friends, family and guests will admire and enjoy!

Please note that colour may vary slightly in digital proofs and photographs of the products due to monitor and lighting conditions.