VIRGIN Media today said it was still trying to help under-threat staff find new jobs as it announced its first annual profit.

The firm saw its revenues rise by 3% in 2011 to £3.99bn compared with £3.87bn as customers of its TiVo entertainment platform doubled.

Virgin Media has offices in Knowsley and at Liverpool’s Albert Dock, but last October it confirmed the closure of its Edward Pavilion office at the dock by this summer in a cost-cutting exercise involving the shifting of its “centre of excellence” to Swansea.

About 435 staff worked at the Albert Dock site but only 25 were directly employed by Virgin Media in HR and administration roles. They were offered relocation to the company’s nearby Brunswick Business Park site.

The bulk of staff are employed by a recruitment agency and IT specialists and the company offered them the opportunity to relocate to south Wales.

A spokesman said today a quarter of the 435 staff were found alternative employment outside the company in Liverpool, 50 are staying with Virgin in the region and a handful are moving to Swansea.

He added Virgin Media is also talking with companies in the Liverpool area in a bid to place staff with them in similar roles and is paying for skills training such as CV writing and interview techniques.

Regarding the annual profit, chief executive Neil Berkett said today: “Our strategy of focusing on customers who want more from the digital world is paying off. With the number of TiVo customers doubling in the final quarter of the year, our new TiVo service is attracting both new and existing customers."

TiVo combines live TV with on-demand and web. By the end of the year it had been installed in 435,100 households.

Mr Berkett added: “Demand for better broadband also continues to grow fast, with around half of new customers choosing superfast speeds.

“The combination of the best TV experience and the best broadband has enabled us to acquire more customers.”