In cooperation with various government regulatory agencies, HP has announced an expansion of its June 2016 worldwide voluntary safety recall and replacement program for certain notebook batteries. Additional batteries are affected.

Re: I cannot download the software via. www.hp.com/eprint/dj1510

Thanks for your swift reply jabzi. I'm a complete imbecile with technology.However,I never thought it would be this difficult. Not going to spend (ie waste) more money phoning 0845 numbers. Will try and get a refund as although the description stated you can connect the printer to a tablet,it didn't say you need a degree in computing. The easy install options clearly don't work. Not happy