@thedevilsjester
Thanks for your post. I checked out that link and it doesn't really talk about VR, but they do bring up a good point. You are going to get performance drops on external GPU setups, period. It's unavoidable. That's not to say that there aren't users that are willing to factor that overhead in and are still able to do it, it's still not recommended. For @Sub2PewDiePie's case, his/her PC isn't really ready for VR as is, so an eGPU approach likely won't work for him regardless. If you have any examples of users who have successfully set up Vive with an eGPU and are maintaining 90fps at full resolution, I'd be curious to take a look at their specs. Thank you,
-John C
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@thealgo1234 @blackhighlighter
If you're experiencing a failure in the adjustment wheel, I'd recommend setting up an RMA to get it repaired. www.vive.com/us/support/contactus Live Chat is the quickest option. Thank you,
-John C
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@isaac__
In short: No. Longer answer: If it was possible to push all that data through USB to begin with, WiGig and Intel never would have bothered with the PCIe card component. There's just so much data being crammed through, development was required to use the PCIe card to provide the best performance. In general, adapters are going to reduce performance and quality as well, so we can't recommend it. The only Vive-related circumstance in which I'd recommend an adapter is if you had a Vive Pro with a laptop that didn't have a DP or mDP port, you could instead, use a mDP to USB-C adapter.
Thank you,
-John C
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The only way to fix it is to set up a in-warranty repair (assuming you are within warranty) with our support at www.vive.com/us/support/contactus I recommend the Live Chat for fastest results.
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@Treyjax
Since you changed the board, my first thought is to make sure your BIOS is fully up to date. Given that the big changes are CPU/Mobo, that's where I'd check first. I don't think swapping the CPU will really make a difference, so let's stick with the board. Did you install any software suites that came with the new board? Thanks,
-John C
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@Sub2PewDiePie I'm sure there have been users who have tried that before, but it's not recommended. In your case, it's going to tax your CPU significantly and I'd guess that you'll only get choppy performance at best. External GPUs aren't really for gaming anyways, the value there is in rendering and other such time-intensive operations where latency isn't such an issue. Unfortunately, your base laptop doesn't meet the minimum specs either, so I'd suggest if you want to do VR on a laptop, you may want to update your gaming PC as well. See here for minimum requirements: https://www.vive.com/us/ready/ Thank you!
-John C
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@beshkenadze
Common things you can try: -Disable camera
-Reduce supersamply
-Enable motion smoothing If none of these have helped even after you swapped slots, we'll try to dive deeper. What version of SteamVR are you running? Thanks,
-John C
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@Amorgeddon
We are currently offering a refund for users who are having issues related to Ryzen incompatibility, as per our blog post here: https://blog.vive.com/us/2018/11/16/update-vive-wireless-adapter-ryzen-chipsets/ This offer does not extend to Intel chipset systems. @Eternity You asked about a refund and you were directed to the link above. We asked to verify that you had a Ryzen system and you confirmed that you did not. Unfortunately, at this time, we are only offering an extended return period for users affected by the Ryzen compatibility issue. I've offered to continue helping troubleshooting and would be happy to do so. Thank you,
-John C
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