Office Depot Turns to Deliv to Offer Same-Day Delivery

Run out of toner or packing tape? Office-supplies chainstore Office Depot is betting you’ll be willing to pay extra to get your items quickly and is partnering with Deliv to offer same-day delivery in three markets. The move shows retailers are continuing to try to leverage their brick-and-mortar locations as they compete with the likes of Amazon.

Press release follows:

Office Depot, Inc., a leading provider of office supplies, business products and services delivered through an omnichannel platform, today announced same-day delivery powered by Deliv – a leading crowdsourced, last-mile logistics company providing same-day delivery and returns for omnichannel retailers, local businesses and e-commerce companies – is launching on August 28 in Atlanta, Georgia and Los Angeles, California; and on September 6 in Ft. Lauderdale/Miami, Florida. The same-day delivery service is designed to better meet customer expectations as the omnichannel shopping experience continues to expand.

“With our new same-day delivery and our omnichannel approach, we are utlizing our retail stores as assets and part of our supply chain to give our customers the best possible experience,” said Gerry Smith, chief executive officer of Office Depot, Inc.

Customers who shop on officedepot.com will have the option of scheduled same-day delivery between 8 a.m. and 11 a.m., 11 a.m. to 2 p.m., 2 p.m. to 5 p.m. or 5 p.m. to 8 p.m., depending upon the time of day they shop. For a limited time, Office Depot plans to waive the delivery fee as an introductory offer.

Deliv’s technology enables Office Depot customers to select the delivery times and locations that work best for them while being able to track their purchases in real-time.

“Office Depot is now providing businesses with the type of service customers expect,” said Daphne Carmeli, chief executive officer and founder at Deliv. “I am pleased that Deliv was chosen as its partner to power this new offering.”

By the end of 2017, same-day delivery is expected to roll out in several additional markets.

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.

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