Whirlpool Refrigerator Customer Care, Service Centres, Warranty

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Whirlpool Refrigerator Customer Care Number are specified below for the customer to enquire about the compressor warranty , condenser fan and other service related issues. The customers can refer the Whirlpool Refrigerator service number to register their complaints.

Whirlpool Refrigerator Customer Care Details

The customers can refer to the toll free numbers provided below to enquire about their queries.

Whirlpool Refrigerator Warranty

Whirlpool refrigerators have 1 year warranty on the product and 10 years on the compressor. For more details on annual maintenance contract and extended warranty please visit company website or contact customer care.

Frequently Asked Questions

What is the price of whirlpool double door refrigerator?
The price may vary depending on the capacity, for latest prices please visit website or any online retail store.What are the latest double door refrigerators in whirlpool?
PRO 495/464/425/375 Elite 3S, NEO FR 305 Royal Plus, NEO FR278 Royal and Royal Plus are the latest models in double door. For more models head to website.How should I install my refrigerator?
Customers are provided free installation services where a skilled technician will come and help you with equipment and will give a free demo on how to use it.What if my refrigerator is not cooling properly or not freezing?
In such case please contact customer care and seek the help of a technician. If needed the carry-in the product to the nearest authorized service center and get it repaired.

About Whirlpool Refrigerator

Whirlpool is one of the reputed and the most popular brand in India. It offers best quality refrigerators with advanced features under categories like French door bottom mount, multi door, double door and single door refrigerators. It includes intelligent temperature control, dual cycle air cooled system, fresh UV light, smooth LED and LCD control panel, Automatic Crisp ice maker and many more.

Whirlpool refrigerators are powered by superior technology with 6th senseDeep Freeze technology, Active Fresh,Intelli Fresh, quick Ice and Fresh Control technology.
Deep Freeze technology controls the movement of the cold air and due to this it results in 40% faster bottle cooling and up to 3 times cooling retention during power cut. With Active Fresh technology the vegetables and fruits remain fresher for longer periods of time since it helps in retaining the moisture. it makes ice up-to 40% faster than usual with quick Ice technology.

I have give service request on 3rd Aug and now 28th Aug ..as of today no action from your side even tough i have contacted your customer service peoples 5-6 time and every time telling it will sort out soon ..and silly excuses saying due to fled effected repair only it is delaying .. Yes it can understand but after 26 days how I can accept this … In my house all the products is Whirlpool only .. but i felt regrets to by Whirlpool products.

I have informed all my friends and relatives too don’t buy any product of Whirlpool

Thank you
Aswin Kumar
9500047416

Sanjib UpadhyaySeptember 19, 2014

I have one refrigerator purchased since last 4 years but the water is not drain though it pipe line so the water is drainage inside the refrigerator and also drainage to the floor. One of your engineer suggest me to repair yourself by hot water. Without having any technical knowledge it is not possible to try for the above.

Since than we are facing the same problem without rectification of the minor case.

SachinSeptember 17, 2014

Hi,

I have logged a complaint on 30th July 2014 that the glass of door of my fully automatic washing machine is broken and due to which I cannot use it for washing clothes. After 4-5 days of lodging complaint I was contacted by service center and they took the old broken part so they can order the same part to the company and get it changed. Whenever, I called them they said it is under process and I will shortly get that part replaced. Then, one day the service personnel came to my house with a new door to replace (this has taken almost 20-25 days from date of complaint) and then they declare that the part is not of correct size so it will not work and they have to send the same feedback to the company and get the door of correct size from the company to replace it. This was amazing that they have taken the old part and then after taking 20-25 days they came back with part of wrong size. To me clearly it seems like time buying exercise. I kept patience and thought it can be a mistake at their end so waited again to get the part replaced. However, after not hearing anything for next 5-6 days when I inquired I was told to talk to company directly as company is not providing the part to the service center and they are helpless in this case.

I called customer care and I was always told for 7-8 days that they are following it up and someone senior from escalation department will call me in few minutes that day, however as expected no-one called. After waiting for 7-8 days and getting the same repetitive answer from customer care executive I asked him sternly to get the correct status of my complaint as I cannot wait till eternity some senior guy came up on the call and assured me that definitely I will get the status within a day or so. Then I get the call from the service center that I need to give the xerox copy of the bill so that they can get my machine replaced in case part is not available. After providing bill, I got a call from someone named Raghav from +911206641100 who was very rude while talking. He said that since I have bought the machine in 2008(though as per bill it was bought on 14-Jul-2009 from Reliance Digital, EDM mall Indirapuram, Ghaziabad) it is out of warranty neither part can be replaced nor machine. He also told me that usually machine warranty is for 2 years.

My question is if the machine was out of warranty and nothing can be done then why I was kept in dark for 1.5 months and does anyone buy an expensive product(in this case, fully automatic washing machine) considering its life only for 2 years? Shall I throw that fully working machine just because you cannot replace the part or the machine?

Also, to let you know I have got the motor of the machine replaced 1.5 years back by paying around 4500 INR. Machine is properly working except it cannot be used as door is broken.

Once there was name of WHIRLPOOL as leader in white goods segment. I bought microwave, refrigerator and washing machine of this brand as it was having trust in the market among consumers. I don’t think after this incident I will be in a position to either buy another product in life from Whirlpool brand or recommend to any of my friend or relative. In fact sharing this experience with others may repel them from buying any of your product.

Honest recommendation – You shall work on your customer care handling methods and teach your people how to talk to customers. At the time of selling, don’t make big commitments and don’t miss-sell your product if you cannot support it.

In my whirlpool refrigerator compressor problem but not solve after 5 days of complain date.

Varinder BansalApril 2, 2013

Can somebody out of you explain to me what does Whirlpool as company can do to check some non-sincere and careless service centers and staff??

09646200457

Varinder BansalApril 2, 2013

Sir i Have whirlpool refrigerator 250 ltr , Double Door , Sir i want Bottle tray because last year it was broken ..several times i go your service centre ..but they always said come next week for bottle handling trays from last year …your patiala cusmor service centre not proper reply me or behave me ….

so plz give me solution

Varinder Bansal
#307,Ajit Nagar ,Patiala
09646200457

R B SinghMarch 6, 2013

I have purchased a refrigerator From BHARAT VYAVSAYA PVT LTD AGRA vide 1911, model No. 13131 F280 DLX Cubic wine 5S,on 03/04/12. This particular item was defective and was replaced vide ARA Doc.No. 5300010181 dated 15/09/12, with new model No.14092FP283D PROTON DLX Vintage wine(ND).My complain is that the item provided as replacement is of 260Ltrs capacity as against my original purchase of 280 Ltrs capacity. In this respect I have spoken to Mr. Ankit on mobile No.09278368610,Who was inatroduced to me as area manager of Whirlpool for this region.The reply recieved from him is very rough and does not commensurate with leading company like WHIRLPOOL.I am a service defence personnel and this deal has disturbed me a lot, it was further aggravated by reply from Mr.Ankit who uttered that “you go any where it cannot be done”. I therefore request you to kindly intervene and replace my item to correct capacity and relieve me from this mental pressure. Expecting a reply soon.
Thanking you
My contact No.09917567511

B KISHOREFebruary 27, 2013

Dear sir

i have take new WRLPOL-REF REFRIGERATOR 205 I-MAGIC 5DG FINISH but problem is

service is no good i call to your service engineer mobile no.09966102802 so many times is not take care service engineer end his take my money also till as on date is get spare part (bottle try )

01. I will send to letter to my bank stop payment
02. we dint want to like this one refrigerator
03. i send court notice to whirlpool

KA KHANDecember 8, 2012

I AM A SERVING SOLDIER OF INDIAN ARMY. I PURCHASED WHIRLPOOL MODEL NO 11822, SER NO INC101331182 ON 03 APR 2010. RIGHT NOW I POSTED IN BINNAGURI CANTT NEAR TO SILIGURI. MY REFRIGERATOR ARE NOT COOLING. PLEASE TELL HOW MUCH IS THE GURANTEE PERIOD OF THE FRIDGE AND COMPRESSOR. IS THIS IS A PROBLEM OF COMPRESSOR. PLEASE HELP ME. I WILLL WAIT FOR YOUR CALL.

KA KHAN
8967663006

arunNovember 15, 2012

Hello!
I am N.Ravinder purchased 230WHIRLPOOL-REF(230i.magic 5ag) on 20-May-2012.
From 3weeks onwards the Fridge – Single, Double Door and 3 Door Refrigerator IS getting sound a lot.
SO,Please register complaint and send the technician as early as possible.
Hope you will send within 2 days.
from
N.Ravinder,
H.NO:11-25-433,Kothawada,Warangal,Pin:506002.MOBILE NUMBER:9848828630
OTHER ALTERNATIVE NUMBERS:9505650561,9000642830.

It’s over a month and I am still struggling to get this issue fixed. Imagine yourself without a fridge in this season.
As you guys offered to get the Device replaced last month, We has deposited the difference and depreciation amount with your service center on 3rd of September 2012.
Still there is no action.

Can somebody out of you explain to me what does Whirlpool as company can do to check some non-sincere and careless service centers and staff??

If it’s not in Whirlpool’s control anymore, kindly convey it to me so that I can proceed with some judicial actions.

This is to intimate Whirlpool and all the its concerned departments that I am highly disappointed with the Whirlpool’s product and after sale service.
I bought a whirlpool 410LT fridge(WRL-REF-410 DLX PROF CRYSTAL IBOX 5S) from a local vendor in Patiala, Punjab on 30th October 2010.
It is not functioning since 05th August 2012. Thus a complaint was registered same day with the local Whirlpool complaint centre (A.K. Electro Services, Complaint no. 8277) and service charges were paid the very same day.
Its 12th August 2012 today and there is no remedy till date to my misery.

Anyone can imagine what would it be for a family of 5 spending over a week without a fridge.
To what I have experienced, I will make sure that I do not ever buy a Whirlpool product ever again, also not recommending it to any of my known.

I am using whirlpool washing machine which was purhcased in 05/09/2011 last year. About 4 days back we have encountered some problems in our machine and to get them rectified we have lodged a complaint with your calls centre on 25.08.12 (Purchase from Sargam Electronics, 135 desh bandhu road, kol-35 valid cash memo no-2524 and after continous follow up and reminders your engineers ( Mr.Rajkumar Jana ) visited our place on 23.08.12 and as per his review it has been told to us that some part is to be replaced and its require to purchase also service charge is require to paid . Also his behavior is not up to the mark no one has visited and no body is there who can guide us what do now. Even after my regular calls to you toll free no. 18601804558, no body is entertaining our complaint. This is really height of irresponsibility your staff is showing. Now we are deciding to scrap this machine as will never going or will never recommend any body to purchase any whirlpool appliances. As we are really very much upset with the type of services you people are giving.

Submitted for your information so that needful action can be taken against those who are tarnishing the image of your company.

Regards
Mamata Mondal
9647178283

RITU BHASIN VIGJuly 7, 2012

TILL DATE MY ISSUE IS NOT RESOLVED , NOW I AM THINKING TO COMPLAINT IN CONSUMER COURT.

RITU BHASIN
9711919420

RITU BHASIN VIGJuly 7, 2012

I AM VERY DISSAPOINTED WITH WHIRLPOOL SERVICES BECAUSE I BOUGHT A
PRODUCT (REFRIGERATOR) ON 28TH MAT’12 WHICH WAS DENTED BUT NOBODY IS
BOTHERING AFTER
CONTACTING SO MANY PEOPLE , ONE REPLACEMENT WAS DONE BUT AGAIN IT WAS
DENTED AND NOW IF NOTHING CAN BE DONE , THEN I NEED TO TAKE FURTHER
STRICT ACTION

I HAD ALREADY REGISTERED COMPLAINT AND MY COMPLAINT NO. IS
DL0612008295(6TH JUNE’12)

IT WAS A VERY BAD EXPERIENCE WITH WHIRLPOOL AND ITS SERVICES.
TILL DATE I.E 7TH JULY’12 , PRODUCT IS NOT REPLACED , IT IS RIDICULOUS.

IN FUTURE I WILL NEVER THINK TO BUY WHIRLPOOL PRODUCT

KINDLY CONTACT ME AND RESOLVE ISSUE ASAP

RITU BHASIN VIG

9711919420

Umesh KaliaSeptember 17, 2011

I just wanted to know, whether is there anybody senior person in whirpool company who can sort out our matter as we are not getting response from customer care centre. Complaint was lodged (no.DL0811029919) on 31.08.2011 and till date this matter is pending. We are making regular calls to call centre and they are just giving us assurance only, no action has been taken so far.
I would like to request person concerned in whirlpool to kindly guide us what to do or do we need to forget the services and scrapped the machine.
this is my 3rd note, i am posting here with hope that person concerned will reply
regards
Umesh
8800495772

UMESH KALIASeptember 13, 2011

I am using whirlpool washing machine which was purhcased in Jan last year. About 20 days back we have encountered some problems in our machine and to get them rectified we have lodged a complaint with your calls centre on 31.08.11 (NO.DL0811029919) and after continous follow up and reminders your engineers visited our place on 05.09.11 and as per his review it has been told to us that some part is to be replaced. He has assured us that this part will be replaced with in 2-3 days but till date no one has visited and no body is there who can guide us what do now. Even after my regular calls to you toll free no. 18601804558, no body is entertaining our complaint. This is really height of irresponsiblity your staff is showing. Now we are deciding to scrap this machine as will never going or will never recommend any body to purhcase any whirlpool appliances. As we are really very much upset with the type of services you people are giving.

Submitted for your information so that needful action can be taken against those who are tarnishing the image of your company.

Regards
Umesh
8800495772

Mohammed YousufJune 8, 2010

please contact me at this no.9393869940

Mohammed YousufJune 8, 2010

Sir,
I had bought a whirlpool mastermind 30 platinum model refrigerator 2 yrs ago.In past 3 months it gave many problems,we had changed Compressure,sensor & filled gas twice.Our refrigerator was not in work for about 2-4 days each time,through which we had to face problems.Sir I want you to replace my refrigerator with a new one.
Yours sincerely,
Mohammed Yousuf.

Kamalakant TamhaneApril 6, 2010

I have 400 L 7281 model sr no1NA040402936PURCHASED ON 13.11.04. Recently the same goes into defrosting mode frequently.As per yr service Engr due to low voltage some PCB has gone faulty .But this is not acceptable as you have given in spec 160-260V limit and such a variation is not there in our area as other instruments would have gone faulty too.I anticipate a design or mfg defect in this model as the same problem had appeared with same model of my neighbour Raje who purchase it much recently. Your charges for diagnosing the problem are also exorbitant and this includes asking us the problem and telling the solution of replacement of part or whatever without touching the Eqpt!!
I am thinking of taking the matter to Consumer Forum for further investigation as there may be many more cases of the same problem faced for the same model launched in 2004.

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