Customer ratings & reviews

Don't get suckered in by its price

Posted 4 months ago

Used1Time

Verified Purchase

Elite Plus Member

I was very hesitant to purchase an insignia freezer due to past experience with insignia products. I saw the price point and thought it couldn't be any worse than others, right? Wrong!! Purchased less than 18 months ago, the thing is dead in the water while my 10+ year old Kenmore freezers work without a flaw. With a one year warranty, I am "out in the cold" on this one. I am fortunate that I didn't lose hundreds if not thousands of dollars in food as other have. I have had it troubleshot to find that the compressor is bad - of course this is the most expensive part to replace, and with labor it would be economically foolish to have it repaired. The freezer still looks brand new and the compressor compartment was completely dust free. There is no reason for it to go bad with the exception of inferior products being used to build the insignia brand and price point it below others. This is the last insignia product I will every buy and would not recommend them to anyone. Yes, I could have bought the extended warranty to get three years of warranty coverage, but I shouldn't have to - it should have worked for 15 plus years easily as all major brand freezers do. Even if I had, for it to fail between years 3-15 would be unacceptable too and there would still be no warranty. There was no reason for this thing to quit working as it was in a clean environment and in a 55 degree environment which should help it run cool as well. Very disappointed once again with insignia.

No, I would not recommend this to a friend

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Winston

Rating: 4 out of 5 stars

4

Converted Beer fridge aka Keezer

Posted 1 year ago

Winston

So i purchased this chest freezer after discovering that I was out growing my kegerator for home brewing. I figured it would be a great project to do with the old man... A few pieces of wood, some hardware, and some time well spent with my retired father resulted in a beautiful converted Keezer! This will hold six 5 gallon corny kegs and two 2.5 gallon corny kegs on the shelf/compressor hump. Yes it does have room. Comes with one wire basket that I removed for more space.
This is a solid chest freezer for storing food too. The freezer has depth to store the items that don't fit in your normal freezer. A bit of a reach to get to the bottom but that just me as I had added a wooden collar around the top and re-mounted the lid. An Ink Bird temp control device was added to override the temperature and prevent it from freezing my beer.
Thumbs up on this product!
Cheers!

I would recommend this to a friend

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Lloyd

Member

Rating: 5 out of 5 stars

5

Useful busy Family Freezer

Posted 2 years ago

Lloyd

Member

Purchased to store additional family food and those bulky purchases from CostCo. Baskets - for $36 I purchased 3 14x16x8 white wire baskets that fill one side of the freezer from Home Depot search "closetmaid 1088". They stack on top and have room to reach inside making it easy to organize food. Internal dimensions are 19" x 37" with height of 26", but one side has a block where machinery goes that removes a 19x9x9 block spanning the depth. The existing basket is 9" wide by 7" deep and spans the 19" depth. This basket slides from one side of the freezer to the next. Operating noise is low (slightly quieter than my 3yr old kitchen fridge freezer). Assuming it holds up for a few years I think its well worth the 230 sale price and will pay for itself if it saves my family from having to eat out 3 times due to lack of food in the house.

I would recommend this to a friend

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1234dance

Verified Purchase

Rating: 4 out of 5 stars

4

not a name brand, but nice features

Posted 2 years ago

1234dance

Verified Purchase

needed a replacement chest freezer to operate in an unconditioned garage... sometimes the temperature drops below 20 degrees F and our old freezer would fail to keep food frozen when it did. I read a lot of specs of various brands and found about 60% of freezers are not recommended to be used in such conditions.
Insignia came up on a number of my online searches and the specs and reviews seemed favorable, and the price was very good, so I ordered it online through Best Buy to be picked-up at the store - no delivery charges and quick availability.
Install was simple... it fit perfectly where my old freezer was, and it reached 0 degrees in less than 2 hours, so I could load up pretty quickly.
almost one month ... no issues

I would recommend this to a friend

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MarylandDave

Verified Purchase

Elite Member

Rating: 5 out of 5 stars

5

Best money spent in awhile!

Posted 2 months ago

MarylandDave

Verified Purchase

Elite Member

I’m not sure how I could be this excited about this purchase but I am.
The freezer isn’t a monster energy sucker and has worked beautifully!
We do get some door frost on the hinge side but the kid and wife are always rooting through the freezer for something leaving the door open for what I consider to be an extended time, so I think it’s pretty normal as far as chest freezers go. With our other freezer we used to have to chip the darn ice off! No more real worries!
I didn’t purchase it for the basket it came with, so I could care less about that. The wife on the other hand wished more baskets were included...meh...
Very pleased with this purchase.

I would recommend this to a friend

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Chamelyon

Verified Purchase

Member

Rating: 5 out of 5 stars

5

Spacious and wonderful!

Posted 2 years ago

Chamelyon

Verified Purchase

Member

This chest freezer stores everything I had trouble storing my my side-by-side fridge freezers. I have two: one in my kitchen and one in my garage. I frequently entertain, and also like to save money by purchasing meat on sale, vacuum sealing it, and freezing it. I have almost emptied my two side-by-side fridge freezers, bought more to add to the chest, and STILL haven't filled it 1/3 of the way. With milk crates, it stays super organized. I don't know how I lived without it!

I would recommend this to a friend

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RobReal

Elite Plus Member

Rating: 3 out of 5 stars

3

Huge freezer But,....

Posted 3 years ago

RobReal

Elite Plus Member

I just received this freezer yesterday and it cooled quickly. While I understood it only came with one basket per the reviews I read, I didn't realize you could not find any replacement baskets.
For me this is a huge turn off, I've added a picture that shows the amount of wasted space on top of this freezer. It makes it unfriendly to anyone who would like to use it for smaller items or as a family friendly freezer.
I wouldn't mind paying for extra ones, but even according to the insignia site they just don't sell them. waste of space :(

No, I would not recommend this to a friend

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Grandmamo

Verified Purchase

Member

Rating: 5 out of 5 stars

5

Very good freezer

Posted 3 months ago

Grandmamo

Verified Purchase

Member

We purchased 3 of these chest freezers to replace an old Montgomery Ward chest and upright freezer. Capacity is a little smaller, but it is easy to arrange foods in additional containers/racks that we bought. There are a few features I really like. There is a blue light on the bottom of the unit that is lit when the unit is plugged in and running. The temperature control is located near the light so it is easily accessible. Each freezer came with a shallow rack which we use for small items like lunch meat, etc. All in all we are glad we made the decision to buy these freezers (and our electric bill went down the first month we had them!)

I would recommend this to a friend

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Dingo

Verified Purchase

Member

Rating: 5 out of 5 stars

5

Works great

Posted 1 year ago

Dingo

Verified Purchase

Member

I have not had any negative issues with this freezer. It has been working quietly and well for over a month. I like the build quality more than my old Frigidaire which had gotten many dents over the years. The smooth surface is much easier to clean and doesn’t attract dirt the way my old one did. I like the way the lid is hinged and the seal seems much tighter than my old unit. So far this has been a good purchase and at a very good price. Time will tell. I will be adding some stacking baskets which are inexpensively purchased online. I don’t usually give 5 star ratings but I haven’t found any reason to remove one at this time.

I would recommend this to a friend

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BeerMe

Member

Rating: 4 out of 5 stars

4

Good Freezer, Better Kegerator

Posted 2 years ago

BeerMe

Member

I purchased 2 of these because of the reviews and great price. One I am using as a freezer. As a freezer, I would give this 3.5 stars, mainly because it doesn't allow you to control the temperature accurately and it doesn't get super cold even at its max setting but I'm guessing that's why it gets an energy star rating. The other I hooked up to a temperature controller and use it as a kegerator. It easily holds 6-7 corny kegs and works great with an insulated wood spacer I made with taps and the temperature controller.

I would recommend this to a friend

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GatorDad

Verified Purchase

Member

Rating: 5 out of 5 stars

5

Best Deal Available

Posted 2 years ago

GatorDad

Verified Purchase

Member

Needed a freezer big enough to hold a whole beef. I have had it for a couple of months and has preformed flawlessly. I was able to fit an entire beef, a whole deer, a couple of pork butts, and still have some space left over. Got this on sale, and it was 100$ less than the closest match (size wise) in the entire metro area, and less than half the cost of a upright. These are also handy to keep popsicles/ice cream and stuff in where the kids are going to be frequently opening it. Our main fridge/freezer has a hard time removing the moisture when the humidity is high during the summer and throws a code for being froze up. This has ended that problem, as it is not as affected as much by being opened.

I would recommend this to a friend

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Momof6

Member

Rating: 4 out of 5 stars

4

Product came dented

Posted 6 months ago

Momof6

Member

The freezer looks just like the photo. We had no trouble lifting it or moving it into our home. Was very disappointed to find one of the bottom corners severely banged up. The other corners were dented as well. The dents did not impact the functionality of the freezer so I decided to keep it. Next time, I will pay for the delivery service so that I don't have to bare the responsibility of taking the freezer back to Bestbuy if there are defects.

I would recommend this to a friend

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Chris

Verified Purchase

Rating: 5 out of 5 stars

5

Great Freezer

Posted 4 months ago

Chris

Verified Purchase

Great chest freezer at an outstanding price. I picked one up for cheap around black Friday. They did not have the 10.2 cu in stock but gave me the discount price and had one shipped to the store within 3 days and even offered to ship to my door for free. Perfect size if you freeze a lot of foods or hunt and need to freeze a couple deer or other game. Freezer came well packaged and was light enough where I could move it alone but certainly not cheap feeling. Freezer Runs quiet and has plenty of adjustment. Highly recommended!

I would recommend this to a friend

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mohammad

Verified Purchase

Elite Member

Rating: 5 out of 5 stars

5

Works great enough space to keep frozen stuff.

Posted 2 years ago

mohammad

Verified Purchase

Elite Member

I bought this 10 cubic ft freezer 2 months ago. Works perfect to me.
Some time little ice like snow forms on under the door seal. Manufacture has instruction on door that this can happen due to room temperature, So I don't worry about that I clean it up if it happens.
It has enough room for frozen stuff to keep. Like I kept 40 pounds of boneless chicken, 2 gallons of ice cream, 12 packs of frozen bread, 4 packs of 5lb of mixed vegetables, 2 liter of yogurt, 12 packs of frozen snacks 1 lb each.200 pack of pop sickle. I still have some room to keep more stuff. Bottom line it has enough room for average household frozen requirements.

I would recommend this to a friend

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CodyK

Rating: 1 out of 5 stars

1

Do not buy. Not reliable.

Posted 1 year ago

CodyK

Bought this freezer in August of last year. I didnt start using it until probably october. Had it stocked with meat.worked good for a while.In April i opened it all meat was thoughed out. Freezer was only getting down to 45. I caught it just in time.I had a 3 year warranty. Apparently no one can fix it or has parts for it. No one will even look at it. So now i have to drove 50 miles out of my way to bring it back for exchange. They wont even refund money. Horrible customer service

No, I would not recommend this to a friend

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JenniM682

Verified Purchase

Elite Member

Rating: 5 out of 5 stars

5

Great value for a freezer

Posted 1 year ago

JenniM682

Verified Purchase

Elite Member

I was hesitant about this freezer at first mainly because of its size. I didn't think I would find as much use for it as I have. But after several months, I can honestly say that it was one of my favorite purchases from Best Buy. I have sensitive hearing yet it does not bother me. If you have younger toddlers like we do they will have fun moving magnets around on it on all sides. The only thing downside to this freezer is that there is one single basket. Follow the instructions before its first to use (cleaning, wiping it down, etc.). I would definitely recommend this product.

I would recommend this to a friend

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scrapperme

Verified Purchase

Member

Rating: 5 out of 5 stars

5

Long way to get there.

Posted 2 years ago

scrapperme

Verified Purchase

Member

We purchased this product in store. Upon getting it home we found the basket was not the correct basket for the freezer. They wanted us to box it up and bring it back in, seriously? After contacting the manufacturer, they sent me a basket, still the wrong basket. Had no issues with returning the basket. Ended up replacing the whole freezer but this time Best Buy delivered the replacement for free and picked up the original one at the same time. Even had the correct basket. Seems to be working fine.

I would recommend this to a friend

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nope

Rating: 1 out of 5 stars

1

freezer issues

Posted 8 months ago

nope

Cheap freezer that is too good to be true. I bought this a little over a year ago and it has now officially ruined the food in it twice now. It randomly will not work. It did it once while still under warranty. Thought it was a fluke so unplugged it and restarted the freezer and all was well. Till tonight when I walked out there and all of our food is ruined. Way to go Best Buy!

No, I would not recommend this to a friend

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Misterdaveusa

Verified Purchase

Member

Rating: 5 out of 5 stars

5

Plenty big

Posted 7 months ago

Misterdaveusa

Verified Purchase

Member

Needed more room in the house fridge so looked for a solution. Bought it online and wasn't sure if it was big enough. Well it turns out to be just right. Almost got the 7.0 cu. ft. which may have been ok but this one wasn't that mush more money for a third more space. We've been using it for 2 months and it has been very handy. The only con would be that it is not frost free and will eventually need to be defrosted but so far the frost is minimal.

I would recommend this to a friend

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Heather

Verified Purchase

Member

Rating: 5 out of 5 stars

5

Best Freezer

Posted 1 year ago

Heather

Verified Purchase

Member

I purchased this freezer because I was purchased the 5.0 and when I received the product it was too small for my 7 members in our house so I received this freezer and I'm so happy I did as there is plenty of room for all my groceries and extra room for sale items. The only thing I wished it had was extra baskets can't find any online can't purchase any in Best Buy so my wish is when you manufacture these add a extra basket to keep us paying customers happy! I read everyone elses review and they say the same.