Tagged With refunds

We all know the feeling when you've splashed out on a new game only to fire it up and feel a crushing sense of disappointment. For the first few minutes you might try and kid yourself - after all, you've just spent fifty quid on this, so surely you'll enjoy it? But soon, inevitably, you quietly admit that it terrible and and your wallet is now significantly lighter. Sigh.

The good news is that this could now be a thing of the past for PC gamers. The new Steam refund policy will enable you to get your cash back - but how exactly does it work?

We've often had cause to criticise Apple for its contemptuous attitude to Australian consumer law, and the Australian Competition and Consumer Commission (ACCC) has had several run-ins with the tech giant. Now Apple has given a formal undertaking to the ACCC to ensure it does not mislead consumer about their rights when they've been sold faulty goods.

After a day of turmoil for Kogan Mobile customers and staff alike following ispONE entering administration, Kogan Mobile has finally issued a statement to tell customers what's going on, and most importantly, let them know what's going on with their remaining credit. Will you get a refund?

There are something like a bazillion apps in the App Store. Do you know what that means? A lot of craptacular apps that should never be put on your iPhone. But sometimes you download an app not knowing it sucks or doesn't work or is buggy or isn't what you thought. Can you get a refund from the App Store? Yes! Here's how.

We spend the months leading up to Christmas in a frenzy of shopping, but some of us then spend the days afterwards trying to exchange unwanted gifts or get faulty presents repaired. Know your legal rights before you hit the stores and you're much more likely to get a good outcome. Lifehacker sums up your entitlements when it comes to refunds, exchanges and warranties.

HP has officially killed webOS. Offed it with two dinky sentences in a dinky little press release. It’s sad, sure. And now the handful of customers who forked out $500/$600 for a hunk of now-scrap metal called the TouchPad can get a refund from Harvey Norman.

Final Cut Pro X, a re-imagination of how video editing should be, or a botched release beyond any usable recognition, has certainly incensed its share of professional video editors. According to EOSHD, Apple may be refunding copies to placate them.

If your $119 a year MobileMe account just automatically renewed, Apple's handing you back the dough - indicating that today's iCloud bonanza will likely include a drop in price for floating in the MobileMe cloud. Or maybe it'll be free!

US carrier Verizon Wireless, writing to us this evening, has officially confirmed it will notify 15 million customers with word that they will soon receive compensation for more than $US90 million in "mistaken past data charges".

After the lawsuits and delays, this reader's experience - asking for a refund - truly puts JooJoo's reputation on the line. It feels written by a Nigerian scammer, rather than customer support. Here's their whole email exchange. You'll be the judge.

Angry T-Mobile customers have complained about the exorbitant $US379 upgrade price for the Nexus One, and Google just responded by lowering that price by $US100. Plus, they're sending out refunds to the poor souls who paid the higher price.

The longest service disruption in Netflix history has apparently been resolved, with normal service resuming today. The company will compensate affected customers by adding a 15% credit automatically to their next bill.