Repairs to the submarine cable delivering most of WIOCC’s (West Indian Ocean Cable Company) connectivity to Europe were completed on Wednesday April 17th and WIOCC customer traffic is currently being migrated back to its original routing.

Chris Wood, WIOCC’s CEO (image: file)

During the outage, WIOCC was able to provide restoration services to all customers requiring them. “I am delighted that our cable has been repaired on schedule, enabling us to get customers’ services back to normal as early as possible” said Chris Wood, WIOCC’s CEO.

“I apologise to customers for the impact of these multiple cable cuts in the Mediterranean Sea, which have affected telcos and ISPs worldwide over the last month. WIOCC’s team has made a monumental effort over a sustained period of time, with our Service Delivery and Technical Support teams working 24×7 for almost two weeks to ensure that WIOCC’s customers were restored in the fastest possible time.”

Operating exclusively as a wholesaler, WIOCC offers carriers connectivity to over 400 locations across 30 African countries – utilising more than 50,000km of terrestrial fibre and 40,000km of submarine fibre-optic cable. WIOCC’s international network reach currently extends to 100 cities in 29 countries in Europe and more than 700 cities in 70 countries globally.

Through strategic investments in three major international submarine cables into Africa – EASSy, EIG and WACS – WIOCC has created a unique, ‘ring’ around Africa, extending seamless regional and international services the length of Africa’s eastern, and western seaboards and into Europe and North Africa.