Description

Dolly connects you with truck and muscle, anytime you need it. The perfect alternative to traditional movers - our app connects you with vetted, independent pick-up truck owners when you need help with moving, hauling and junk removal. Dolly is a fast, easy, and affordable way to get help with your apartment move, to pick up that exercise bike purchased on Craigslist, or get stuff delivered from stores like Lowe’s, Crate & Barrel, and IKEA.

We’re matching you with the right people to make your moving day or delivery manageable!

Use Dolly to find local moving and delivery help in the following cities: Boston, Chicago, Seattle, Philadelphia, Portland, Denver, and San Diego. More coming soon!

Why Dolly:• Easy - Save yourself the time and headache. Book a Dolly in minutes. Never rent a truck from U-Haul or Home Depot again.• Affordable - Get a guaranteed price upfront before you book—no surprises!• Convenient - On-demand, on your schedule. Choose a 30-minute window as soon as 90 minutes from when you book. Book for today, or next month - it’s up to you! • Safe - All Dolly Helpers are independent contractors who are background checked, reviewed, and backed by a commercial insurance policy.

Use Dolly to find help with the following moving services & more: • Small Apartment Moves. For the DIY mover that needs help moving large items like beds, dressers, tables, couches, and more. • Retail Store Delivery. More convenient, faster, and often cheaper than traditional store delivery options.• Craigslist & OfferUp Pick-ups. Don’t let public transit or a small car keep you from that sweet Craigslist deal. • Small Business Moves. Office move? Find help to get settled in quick.• Junk Removal. Find a Helper who will remove and haul away your junk. Includes trash removal and responsible disposal.• Donation Drop-off. Pile of stuff collecting dust? Helpers can also do donation runs.

Don’t need a truck, just some extra muscle? Helpers can also assist with many of your house projects that require an additional set of hands. Don’t bother your family, friends, or neighbors—book a Dolly to help.• Furniture relocation and removal• Loading and unloading a box truck• Appliance moves• Anything that two people could reasonably move

How it Works1. Enter Your Details - Tell us when, where, and what you need help with.2. Get Your Price - Select one or two Helpers and get an instant, guaranteed price.3. Book Your Dolly - Get connected to and scheduled with a Helper in minutes.4. Track and communicate with your Helper in real-time

Never rent a U-Haul again! There are over 2,000 Helpers who are ready to help you with your apartment move, IKEA delivery, furniture delivery, furniture donation, dump run, junk removal, storage unit move, mattress removal, office move, and everything in between.

Need help or have a question? Customer service is very important to us. Contact us at support@dolly.com or tweet us @getdolly.

My review

Review from

Reviews

4.3

710 total

5 523

4 67

3 32

2 18

1 70

Zohar Gilboa

Really easy to set up, professional service, good price. App was a bit buggy for a bit but I that resolved itself quickly.

Nancy Feldman

I've used Dolly twice so far. Both times, the guys who came to my house arrived in time, were very polite and friendly, and were very efficient. They paid attention to my belongings, and my hardwood floor, to make sure nothing was damaged. Highly recommended!

Amanda Wright

The company and their services, the staff and helpers are all fabulous!! The app is super glitchy and frustrating to use.

Paul Accisano

Fantastic service with insanely good prices! But the app itself is very glitchy, I had to restart it several times.

Gnefitisis 一三

App has a few bugs, where it takes a bit of time for conversations to load (disappear), but the people and services are good.

Selina Thomas

Love Dolly! It's efficient, the app works well, and the helpers are very nice. It's also very reasonably priced.

User reviews

Zohar Gilboa December 10, 2017

Really easy to set up, professional service, good price. App was a bit buggy for a bit but I that resolved itself quickly.

I've used Dolly twice so far. Both times, the guys who came to my house arrived in time, were very polite and friendly, and were very efficient. They paid attention to my belongings, and my hardwood floor, to make sure nothing was damaged. Highly recommended!

I was told someone would be available within a half an hour of the time I submitted my request. Then a day later in the dark they sent someone to help and then because it was dark they couldn't take the item down the stairs outside. So I paid for it to be carried down the stairs but the job wasn't completed. They told me they would give me credit for another person to come out to carry it down, but when I inquired about it a few days later they said that my job was closed. I tried to explain what happened again to no avail. It is also extremely confusing when they text you as if they are an individual and you text them back and they don't know who you are until you submit the job number and apparently they don't keep track of previous texts for a job. So I spent more than I actually got and I will never use them again.

Despite the fact that the app itself was glitchy, my dolly crew came through. I tried to give a custom description of the piece of furniture I needed to have them move. Once finished the app would not allow me to proceed to the next step. I finally just selected media cabinet from the drop down menu. It was a bit more complex than just that. Again, great crew and I will use dolly in the future.

Wow my experience must have been an an anomaly. I have one question I am ready to hire I have emailed once. Called twice texted twice and 30 hours later nothing.I have received a response and am in communication with the company. I am not the average consumer I comment often however I like to see great customer service and will amend my review when the time comes.

The app sucks and so does the company. Don't bother asking for 2 workers they will only send one but still charge you for 2. Then offer you a $15 credit towards your next move. Like I would use them again.

Absolutely the BEST moving and delivery services! Prices are extremely fair for the amount of work these guys put into their job. I had an outstanding team. If you are in the Seattle/Tacoma area I hope you get Julio and team! They are super nice and very professional :)

So if you wanna be a helper it says you "don't" need a car. But it wont let you submit your application without licence and car and insurance info so doesnt make much sense i wanted to work with my friend and can't false advertising

Fantastic first experience. I found a beautiful leather sofa on Craigslist and had zero clue how i was going to retrieve it alone, especially since it was a sleeper on the fourth floor apartment (there was an elevator, but still!). Then I remembered someone talking about this app and now I'm reviewing the app from that very sofa from my living room.