Information Technology

Help and Support Services

Telephone Computer Support Services

The UVM Computing Helpline offers free help over the telephone to university students, staff and faculty for university-supported hardware and software. The
Helpline is staffed primarily by student employees and managed by the Client Services department.

Walk-In Computer Support Services

The Computer Depot Clinic, located at the Computer Depot, offers free* in-person help to university students for
university-supported hardware and software. The CDC is staffed primarily by student employees and managed by the Client Services department.

* Service fees are waived for most services when the visiting student is involved with the CDC technicians in implementing the solution(s) required to fix their computer. Visitors
to the CDC must be present during support; the CDC is not a drop-off service.