Vendor Details

MindMatrix

www.mindmatrix.net

Founded 1998

United States

About Mindmatrix

Mindmatrix helps companies build smarter sales teams that can sell more, faster, by offering sales teams with a combination of sales enablement tools that help them truly connect with their prospects-at every stage of the buyer's journey.

Mindmatrix Reviews
Recently Reviewed!

An excellent sales enablement platform that helped us support our growing sales team

Mar 06, 2018

Lyselle Dsouza

Vice President Operations

REBackOffice

Real Estate, 51-200 employees

Used the software for: 1-2 years

Reviewer Source

Source: Capterra

4/5

Overall

3
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Pros: We wanted a sales enablement platform that was flexible and smart, allowing us to cater to our diverse sales team members--some working from our office and some remotely. After quite a bit of research, we zeroed in on Mindmatrix. Their sales enablement software met all our requirements and they offered excellent service and support. Our salespeople are not very tech savvy, but Mindmatrix makes it easy for them. CRM integration, guided selling, and real-time lead alerts have truly made it easy for our salespeople to sell.

Overall: The filters while very useful, can be made more user friendly especially for scrolling when we create a large number of lists

We depend on this solution to maximize the effectiveness of our direct sales and our sales partners

Mar 06, 2018

Narendra Bhat

Founder, President

BuildTrack: An 'Internet of Things' Engine

Construction, 201-500 employees

Used the software for: 2+ years

Reviewer Source

Source: Capterra

4/5

Overall

4
/
5

Ease of Use

5
/
5

Features & Functionality

4
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: We were looking for a platform that helped our direct sales and supported our growing dealer network, as we transitioned to a more indirect selling approach. Our dealers/partners are spread across dozens of cities and we wanted to have a single platform to manage and enable them as we grew them and our product lines . The platform helped us keeping these partners engaged, our sales people productive and also to ensure that our marketing was able to use the marketing automation features to keep our lead pipeline active. Finding a single platform to serve all 3 purposes was one of the greatest benefits we experienced, since it offered us the highest leverage on our resources.

Cons: There are a lot of features that come together, for the solution to be truly multi-purpose as identified above. With that comes the challenge of navigation and some complexities relative to the learning of various features and its locations on the UI, which we experienced. So bit of a steep learning curve or sometimes it required us to just slow down to deploy a few features and then move to the next. Luckily there is enough flexibility in the software to turn on/off features to allow for this type of a gradual deployment, which we took advantage of.

Overall: We used it as a means of managing, educating and enabling our partner network which was widely spread and growing rapidly. It helped us to improve our lead pipeline through its marketing automation features, especially in terms of enabling our dealers to use marketing assets, yet to customize parts of that as needed within their markets.

Pros: Offering way beyond the average marketing automation software, Mindmatrix marketing automation software is easy to use, feature rich and equipped with advanced marketing automation features. One such example being the automation of print marketing. Their marketing automation support and service is equally good. All in all, Mindmatrix works well for us!

Mindmatrix helped us drive more sales and increased revenue through their platform

Jan 22, 2018

Rashmi Rajan

Marketing Manager

Surmount Energy Pvt. Ltd

Construction, 201-500 employees

Used the software for: 2+ years

Reviewer Source

Source: Capterra

4/5

Overall

5
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

4
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: We had great marketing and sales teams, but as we grew, we found it a little difficult to bring these two functions together and support our rapidly growing sales department with limited marketing resources. This is where Mindmatrix stepped in and brought about greater sales and marketing alignment.

Tons of horsepower, adding features quarterly

Sep 12, 2017

Sean Arnold

Channel Sales Manager

OffsiteDataSync

Information Technology and Services, 11-50 employees

Used the software for: 6-12 months

Reviewer Source

Source: Capterra

4/5

Overall

4
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: MindMatrix can LITERALLY do anything and everything while remaining cost effective for SMBs. It seems we get a product update quarterly with new integrations and features so that it fits more seamlessly into our organization. It doesn't feel siloed at all.

Cons: Designing emails, web pages and campaigns is tricky if you haven't done it often. Luckily, our contacts there have gone above and beyond to ensure our organization is setup for success

Overall: I am able to to free up my day from gathering information from 5 different places and focus instead on readily available data and our core competencies as an organization

Horrible experience, switched to Hubspot and was much happier.

Sep 12, 2017

Tim Doscher

CTO

Enteracloud

Information Technology and Services, 11-50 employees

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

1/5

Overall

1
/
5

Ease of Use

1
/
5

Features & Functionality

1
/
5

Customer Support

1
/
5

Value for Money

Cons: Service and quality was misrepresented. Trying to get support from their outsourced team in India took weeks and experienced cultural disconnects. Was just threatened by their salesperson this morning when I tried to share the challenges and shortcomings that made it not a good fit for our organization.

Overall: The only benefit we got from this product was an understanding of the vendor shortcomings that we should be on the lookout for.

We only wasted a few months trying to deal with inexperienced staff and a substandard product. We switched to Hubspot and have been extremely pleased by their training, staff and support.

Painful!

Sep 12, 2017

Suzanne Halamandaris

Accountant

C & E Locksmiths & Hardware Ltd.

Retail, 1-10 employees

Used the software for: 6-12 months

Reviewer Source

Source: Capterra

1/5

Overall

1
/
5

Ease of Use

1
/
5

Features & Functionality

1
/
5

Customer Support

1
/
5

Value for Money

Cons: There is nothing that we like about Mind Matrix. The web site is terrible, cookie cutter and our customers can not use it to contact us.