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My 1st HR10-250 would forget that it had a valid account AND it would restart
My 2nd HR10-250 (from closet reserve) never lost the account, but it DID restart
My R10 (final closet reserve) never lost the account, but it DOES restart

I was actually looking for information on the THR22 DTivo, when I found this message thread about "all over" restarts with SD equipment

Since my two HR23 receivers have not had any problems, I am now concluding that the problem is not with my equipment... but is a problem with a malformed data stream from DTV

If DTV is not able, or willing, to fix the current problem, I may just have to find out if they have a "special" to replace my HR10-250 with an HD DVR... when I upgraded to HD service almost 3 years ago, I got new dish and two HR23 boxes at no cost because DTV had a special going on... I did, of course, have to commit to the usual 2 years of service, but since I've been a customer since 1995 and have NO interest in leaving DTV, another 2 years was a "no price" deal for me to get HD service

Anyway, I no longer think the problem is at my end, due to this discussion

I'll note we've been seeing the same problem -- rebooting of our Samsung SIR 4080R. We brought the unit to Weaknees thinking it might be a disk failure (we've had occasional pixelation, and given the unit is 8 years old...), but there are no disk or tuner problems. They indicated they've been getting a load of units in during the last two weeks with rebooting problems, and they believe it is a DirecTV problem.

Wow, ours has been doing this as well lately. I just saw this thread.

We are getting pixalation on our s4080r and decided maybe it is time to go HD and reset prices. Interesting to see this is a bigger issue than our old 6 year old box, which until lately has been perfect.

With Thanksgiving coming up I don't think we will be seeing anything this week, Today I have had like 8 reboots so far on each box about double the amount just 2 days ago.

I have to agree the reboots are getting far worse I started with maybe 2 a day on each box but now several times a day. I had programs set to record Friday evening 7-10 and it rebooted on all three programs so now it's starting to get irritating.

Any opinions on whether we should disconnect the receivers until a fix is introduced or not? I believe some have said the rebooting is not hard on the hard disk because it does not spin down the drive.

I've left mine connected.

I could handle it with 4-5 reboots a day, but the reboots have intensified dramatically.

D* needs a better deal than they currently have for switching receivers. I don't want to pay for a HDTivo, and I don't want one of their SD DVRs.

The protection plan doesn't help unless you are willing to accept non-Tivo dvr.

Perhaps there is a pending software download/upgrade that is bad. A poster stated that a box plugged in without the satellite (potentially carrying a software upgrade), doesn't reboot. If the box thinks it needs to upgrade, but it isn't ever successful, it would keep trying and failing whenever the upgrade is downloaded.

Folks have reported that the rebooting stops if the Tivo is disconnected from the satellite feed. That will at least allow uninterrupted playback of previously recorded shows. But you obviously can't record new stuff that way.

I'll be following this thread with interest as my two Tivos are doing the same thing. Sounds like I am not alone.

Does anyone have an update on the status with D? (Previous poster indicated that they are working on it. I posted this in another area of the forum here:

"I have a puzzling issue with TWO of my olde TIVO DVRs. (A DVR 40 and an HR 10). They both started spontaneously resetting 2-3 times daily. It's weird, I'll be watching live TV or TIVO and they power down and go to the Gray System restart screen.

Nothing else in the house (like PCs) seem to power cycle, so I suspect it's not my power flickering, but might be. Are these machines super sensitive to voltage drop or something?

It's odd that they both started doing it at about the same time. That leads me to think it's probably not a hardware problem.

I did hard resets on both- still do it. Has there been a software update recently? Any other ideas as to what my issue might be?"

The reboots are now occuring every 1/2 hour. They seem to be, as reported, at :28 and :58 minutes after the hour ex 9:28, 9:58

Check out http://www.tivocommu...o-vb/index.php?This is the TIVO website forums - there are over 24 pages of threads reporting and dicsussing this problem.The problem began approx 2 weeks ago - with 1 or 2 reboots per day.Now it has evolved to every 1/2 hour. Directv has refused to make any public acknowledgement of the issue.They are trying to get the customer who call to complain to upgrade from their Series 2 to new boxes.Something seems very fishy - JUST SAYING !!

I called in to DirecTV to see what they had to say and while on the phone with them, the Tivo rebooted twice. In the end, I accepted an upgrade offer for a HR34 and will move one of my HR21s over to where the Tivo was (attached to a Slingbox). The HR34 is coming tomorrow, so the Tivo is disconnected from the satellite now, so that the existing recordings are viewable.

Folks have reported that the rebooting stops if the Tivo is disconnected from the satellite feed. That will at least allow uninterrupted playback of previously recorded shows. But you obviously can't record new stuff that way.

OTA HiDef on the HR10-250 records fine and will probably do so as long as the guide lasts.

In 2 weeks plug the sat back in, hopefully long enough to get another 2 week chunk of guide. Rinse, repeat. They'll fix it once the loose series 2s have shaken out of the market.

Our two "main" receivers are HD DVR HR23 models, with no restart problems

The one upstairs is not a huge deal, but the one in the bedroom IS, since we like to watch something fun before going to bed... and a 2 hour recording that is cut into 4 parts by restarts just won't work

I'm just about ready to order a HD DVR for the bedroom, and a standard receiver for the exercise area, and then see if anyone on eBay is interested in the old DTivo receivers... if not, I'll pull the hard drives and use a USB adapter for computer backups

I was just on the phone with a very nice, and competent/articulate, Retention Dept. rep discussing this issue, and several others. When I first asked for the status of the "SD DTiVo Rebooting" fiasco, she could only say that "Engineering is aware [blah blah blah]" (she knew it was BS too [unofficially:)]).

Our conversation took a different turn, and a half-hour later, she interrupted me, saying, "Excuse me, I've just received an Alert that addresses the rebooting problem: `Engineering has identified the problem, and it should be fixed by the end of the day.'" That Alert was timestamped 1:34pm CT (today).

Of course, I'll believe it when I (don't:)) see it. But it is the first encouraging note I've heard about.

Let the speculation begin ...

What does "fixed by the end of the day" really mean?

Is it:

1) We've called our contacts in TiVo's software division, and they are starting work on a 6.4b software update this afternoon.

2) We've identified the dumbass way that we "improved" the APG datastream, and (finally) figured out how to: (a)put it back the way it originally was; or (b)achieve the same improvement without wreaking havoc on our [sarcasm]valued customers[/sarcasm].

Just heard from my DirecTV contacts and the problem has hopefully been fixed. Tivo engineers made some tweaks to the Advance Program Guide (APG) stream, so no software update is required. Note that you may experience one more reset until the new APG data fully downloads to your Tivo. Keeping my fingers crossed!