Smith Micro Expands CommSuite® Voice Messaging Solutions Platform

4 weeks ago

ALISO VIEJO, Calif.–(BUSINESS WIRE)–Smith Micro Software, Inc. (NASDAQ:
SMSI) (“Smith Micro” or the “Company”) today announced a series of
innovative enhancements to its industry-leading CommSuite®
voice messaging platform. These new features will enhance the digital
lifestyles of mobile consumers, giving them even more options to access
and manage their voice-initiated connections from anywhere.

CommSuite is a comprehensive platform that provides a reliable and
contemporary way for carriers and mobile users to ensure their voice
messages are both heard and seen. Its robust voice messaging ecosystem
allows users to access their voice-initiated messages in a variety of
modern and convenient ways.

The CommSuite platform now includes:

CommSuite Voice: Client-based voicemail app that provides
Visual-Voice-Mail (VVM) and Voice-To-Text (VTT) services that can
boost subscriber satisfaction while generating new revenue streams by
offering innovative features such as “add to calendar,” “send short
automated reply,” “create custom folder,” and “play message from
inbox.”

CommSuite Anywhere: A clientless solution that works on any
smartphone and enables users to receive and respond to voicemail
messages from any device at any time. This solution also recognizes
new generation users’ preference to receive messages as SMS/MMS.

CommSuite Cloud: A customizable and scalable solution that
provides Voice Assistant, enabling users to listen to their messages
without a phone through market-leading voice-assisted devices, as well
as Context, which categorizes voicemails into custom folders, allowing
users to distinguish between spam and other unwanted calls so they can
easily receive the calls most important to them.

“The expansion of our CommSuite platform offers Mobile Operators new and
innovative ways for their customers to receive and view voice messages
in an ever-changing mobile world,” said William W. Smith, Jr., President
and CEO of Smith Micro Software. “These enhancements allow for increased
flexibility and value while engaging the next generation of users so
voice messaging is compatible with their digital lifestyle. You can look
forward to greater expansion of functionality and capabilities for
CommSuite in 2019.”

The new CommSuite platform also provides carriers with benefits such as:

Analytics to enhance adoption and retention rates

Streamlined billing integration

The ability to continue monetizing a legacy service through a
lightweight platform with robust features

The CommSuite platform’s newest solutions modernize voicemail and push
the experience beyond the current app by fitting into the flow of the
new connected lifestyle of today’s consumer. By considering what the
next generation of users want and expect from voice message services,
CommSuite has evolved into the next generation of voice messaging.

Smith Micro develops software to simplify and enhance the mobile
experience, providing solutions to some of the leading wireless service
providers and Cable MSOs around the world. From enabling the family
digital lifestyle to providing powerful voice messaging capabilities,
our solutions enrich today’s connected lifestyles while creating new
opportunities to engage consumers via smartphones and consumer IoT
devices. The Smith Micro portfolio also includes a wide range of
products for creating, sharing and monetizing rich content, such as
visual voice messaging, optimizing retail content display, performing
analytics on any product set, and 2D/3D graphics applications. For more
information, visit www.smithmicro.com.

Smith Micro and the Smith Micro logo are registered trademarks or
trademarks of Smith Micro Software, Inc. All other trademarks and
product names are the property of their respective owners.

Forward-Looking Statements:

Certain statements in this press release are forward-looking
statements regarding future events or results, including without
limitation, statements relating to our future plans for and availability
of certain products and product features, and other statements using
words like “will,” “should,” “expect,” “plan,” “intend” and other
similar expressions.Forward-looking statements involve risks and
uncertainties, which could cause actual results to differ materially
from those expressed or implied in the forward-looking statements.Among
the important factors that could cause or contribute to such differences
are changes in demand for the products that we offer, delays in our
product development and third party integration efforts, and our ability
to timely and effectively compete with other software and technology
companies. These and other factors discussed in our filings with the
Securities and Exchange Commission, including our filings on Forms 10-K
and 10-Q, could cause actual events or results to differ materially from
those expressed or implied in any forward-looking statements. The
forward-looking statements contained in this release are made on the
basis of the views and assumptions of management regarding future events
and business performance as of the date of this release, and we do not
undertake any obligation to update these statements to reflect events or
circumstances occurring after the date of this release.