If you are having problems playing the media files (especially if the picture does not work), it is almost certainly a codec issue.
You can download the TSCC Codec for playing the avi files direct from this link:
http://www.techsmith.com/download/codecs.asp
Alternatively, you can use the attached player, VLC Media Player (see the VLC folder).
The attached version works for Windows XP, but if you have another operating system you can get it from:
http://www.videolan.org/vlc/
If you are still experiencing a problem, email me at chris@easytraderpro.com and I will do my best to address it.