Join the Riva team at Oracle OpenWorld 2014

Over 60,000 attendees from 145 countries are gathered in San Francisco this week for Oracle OpenWorld 2014, one of the largest enterprise software events in the world. This is Riva’s fourth year as an exhibitor at Oracle OpenWorld (#OOW14).

Riva delivers direct, server-side integration for the world’s leading CRM and email systems. Since 2008, we have developed connectors for a dozen of CRM systems – including Oracle Sales Cloud, Oracle CRM On Demand, and PeopleSoft CRM – and four enterprise email collaboration systems.

Riva benefits for Oracle CRM customers:

Direct, server-side CRM integration: Server-to-server integration for CRM and email systems means there are no client-side Outlook or IBM Lotus Notes plug-ins to install, configure, manage, or re-install after system upgrades. Riva delivers a more elegant way to integrate CRM and email systems for enterprise and medium-sized businesses. Riva saves time for your CRM/email admins and users.

Sync data once every 5 minutes, not once every 2-4 hours: Instead of only being able to sync data once every 2 hours with Oracle Sales Cloud for Outlook (and once every 4 hours with Oracle’s new Desktop CRM Lite product), Riva syncs data every 5 minutes and we’ve worked closely with the Oracle CRM product management teams to minimize the number of API calls that Riva makes.

Advanced CRM data filters: Riva delivers advanced filtering capabilities to sync only the contacts, opportunities, and cases that are relevant to you based on recent interactions, team membership, record ownership, geography or territory, and other CRM attributes.

Sync CRM custom objects and custom fields: Almost all enterprise Oracle CRM customers have created CRM custom objects and custom fields. Riva can be configured to sync CRM custom objects and custom fields to Microsoft Exchange, IBM Lotus Notes, and Novell GroupWise. We also work with Oracle CRM customers to implement custom worflows that reflect their sales, support, and marketing processes.

Get the best of both worlds: At Oracle OpenWorld 2014, we are introducing our new Riva Insight side panel for Outlook and IBM Notes. This means you can benefit from our direct, server-side synchronization plus get advanced customer insight and integration features that are best handled by a client-side integration.

Sync Marketo to Oracle Sales Cloud and Oracle CRM On Demand: Looking for the best way to sync Oracle Sales Cloud, Oracle CRM On Demand, and PeopleSoft CRM to Marketo. This provides Oracle customers with a broader choice of marketing automation systems – particularly if they are looking to migrate from Salesforce to Oracle Sales Cloud and are current Marketo customers.

About Riva CRM Integration

Riva is the leader in CRM and email integration. Riva helps companies increase sales, improve CRM adoption and satisfaction, and drive productivity for mobile sales and support staff.

Riva is trusted by over 1,000 customers globally – including 30+ Fortune 500 companies, 10 of the world’s 50 largest banks, numerous Global 1000 customers, and hundreds of small and medium-sized businesses. Our largest customer, for example, uses Riva to sync over 20,000 CRM and Exchange calendars.

Visit the Riva CRM Integration booth at Oracle OpenWorld 2014 (Moscone West, 2nd Floor, CX Central Sales networking area). We would be pleased to show you the power of our server-side integration, our new Riva Insight side panel for Outlook and IBM Notes, and our native mobile integration for iPhone, iPad, Android, BlackBerry, and Windows Phone smartphones and tablets.

Contact us at 408.675.5015 or info@rivacrmintegration.com to learn more.

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About the Author

Trevor Poapst is VP of Marketing and Sales at Riva CRM Integration. Since 2008, Trevor has played a key role in helping define the company's vision and mission, build the global marketing and sales teams, and achieve impressive financial results. Trevor has 15 years' experience in technology marketing. He holds a degree in International Business and Marketing from the University of Alberta and has taken several courses at Stanford and UC Berkeley. Trevor currently lives in Silicon Valley. He is an avid photographer and proud father of two daughters.

Riva CRM Integration

Riva is the leader in CRM and email integration.

Since 2008, we have developed connectors for a dozen of the world's best CRM systems and five enterprise email platforms, including Exchange, Office 365, Gmail and Google Apps, IBM Notes and Domino, and Novell GroupWise.

Riva is trusted by 1,200+ companies, including 35 Fortune 500 customers, 15 of the largest banks in the world, and numerous Global 1000 companies and SMBs.