Pictured below, also from the NOTL Campus, are Paul Willie, Dawit Eshetu, Robert Greene, Nancy Bellantino and Peggy Farquharson.

A message from Katerina Gonzalez, manager, Planning and Institutional Research (PaIR):

I would like to thank everyone involved with the successful administration of the Ontario College Student Satisfaction Survey this year.

The annual Key Performance Indicator (KPI) Student Satisfaction and Engagement Survey, mandated by the government of Ontario, is conducted by Niagara College every year. It is one of five Key Performance Indicators (KPIs) for Ontario colleges, along with Graduate Satisfaction, Employer Satisfaction, Graduation Rate and Employment Rate.

Here at NC, the annual survey is an essential tool in the college’s continuous improvement process and administering the survey is truly a college-wide endeavour.

I extend my appreciation to faculty who accommodated the survey during valuable class time, and to the team of volunteers who administered the surveys. This year, we had 73 volunteers from various areas across the college administer the survey at all campuses. View the complete list of survey administrators below.

A special thank you goes out to the KPI Central Team – Maria Vandelaar, Sandy Herkimer and Kaitlynn Kerr – who have been working behind the scenes since December to help organize, schedule, coordinate and support survey administration.

I would also like to acknowledge and thank Eileen Akershoek and Tina Racher in Enrolment Services for compiling the ministry-required program data files needed to generate KPI reports. The support of deans, chairs and program coordinators also played an integral role.

The survey results are very important to our college. They guide our efforts for continuous improvement and help support our goal of providing unparalleled student satisfaction. Previous surveys have consistently ranked Niagara College as a provincial leader in student satisfaction – number one overall for eight of the past 10 years and fourth overall last year.

The results also indicate opportunities for improvement. Feedback from previous KPI surveys have informed enhancements to facilities and services.

Watch for the announcement of this year’s results which is expected in mid-April.