* Mention the material of the frame, not the mattress board (most mattress boards are made of plywood).

Storage

With Storage

Without Storage

Mattress

Not selling mattress

Cotton

Coir / Foam

Spring

* You can only include a mattress that fits the bed you are exchanging.

Mattress Condition

Not Applicable

Good

Damaged

* Please select not applicable if the mattress is not included

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Condition

Like New

Gently Used (scratches, peeling paint etc.,)

Some Damage(broken, missing parts etc.,)

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Note:

Within 48 hours from the time you place your order, our exchange partners, Zefo, will conduct a physical inspection of your used bed. Your order will be confirmed only if your bed matches the details provided. Kindly ensure you provide accurate information.

Heartfelt, handcrafted. A tribute to things timeless, these delightful curtains are a contemporary take on traditional block print motifs. Every design is lovingly, painstakingly printed by hand on soft, breathable cotton. Hang them up and shut out the world!

We recommend using the iron with a low setting. Please note that ironing cotton curtains with high heat may cause shrinking

Polyester curtains

Dry clean only

Do not iron

We have specialised quality control measures to ensure that the product(s) you receive are of the highest quality. In the rare case that you receive a damaged/ defective product please reach out to us.

Please check for the following:

- Stains on the product(s)

- Stitching inconsistency

- More than a 3% variation in size

Depending on the nature of the defect, and your preference, we will either replace the product or refund the purchase amount.

Please get in touch with us at 080-46666777 or email us at hello@urbanladder.com. We will attend to your query within two business days.

Please ensure that all tags and labels are intact and the product is unused. Please email us photographs of the defect along with the order number and item code.

Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above.

Please check the product at the time of delivery. If it is not to your liking or is damaged/defective, you can return it on the spot.

On the off-chance that a defect appears in the product after it is delivered, please reach us on hello@urbanladder.com or 080-46666777. We will assess the damage and get back to you with a solution as soon as we can.

Please note that the above policies do not apply to all pincodes. To see our return policy for your location, enter your pincode in the box above.