Replacing chat service for increased GDPR compliance

As part of our efforts to ensure GDPR compliance, we have decided to replace our previous support chat service supplier with Zendesk. Zendesk have made security one of their top priorities and combined with their DPA and EU-only Data Center Location Add-on they were the best choice in terms of security and compliance.

We have done our best to make this transition as smooth as possible, and for users contacting us, you will hopefully not experience much difference.

To contact us with questions, feature requests or feedback, use the chat icon on the bottom right, as before: