Not only does he communicate that their menu banners are a form of BT, but also he explains that they can be a complement to BT. Rather than me paraphrasing the content, here’s an interview excerpt:

“So, to use a football analogy, behavioral targeting will get you into the red zone — but no farther. We don’t do our own ad placement. However, if a customer already using BT has the data to know you are a certain profile, we can take that data and further customize the way menus are structured. If you know from their browsing that a customer, let’s say, is a bargain hunter, then you can organize your different offers by price range.”

I’m happy to see this aspect and nuance of our solution getting recognition, and for those who want to delve even deeper into the logic here, check out my article in MEDIAWEEK, called “What Customers Want.”

Yes it’s sad, as any end of any era always is! But look at the pubisihlng industry; everybody is pubisihlng themselves, and all the real editors have been laid off a while ago. All one can do is uphold a certain standard of quality and hope that someone will notice.As long as people like Richard Thompson draw cartoons, I have hope.