IT Support in Houston TX?

Any recommendations for a good all-round IT support service in Houston TX? Client is a single work-from-home user doing mainly graphics work (Photoshop) need support from time to time, modem, router, software support.

The other problem is that they utilize pimple-faced youngins to "diagnose tech issues".

These kids have no idea what they are doing. They just run the standard anti-virus suites when someone brings in a computer that has issues. Then they will probably tell you that your computer is beyond repair, and offer "data recovery services" for another fee, as they sell you their pre-packaged bullshit which has the same diagnostic software they used to diagnose the problem, pre-loaded onto the machine that they are trying to sell you.

It is all bollocks. The business model works because people are dumb.

If you know a young kid, ask THEM to fix your machine. Or an old dinosaur. The folks in the middle are pointless.

There are a lot of companies that advertise 'support' and the ones that I have had anything to do with to date are pretty much like you describe - pimply-faced urchins with no actual clue apart from 'reinstall windows and buy new hardware', no actual diagnostics - saw that happen on a friends laptop that the Win 10 update had trashed. I'm in the dinosaur category and I can take care of myself but I don't want to become responsible for this client, I just want to help her find a good IT guy and step aside - I just built her a new machine as favor and I don't want to get sucked into a support role.