To act as the primary point of contact for assigned internal clients, managing and delivering an outstanding HR business service to clients. Also acts as a key facilitator and enabler of the matrixed organisation and a driver of change. This role reports to the Capability HR Lead.

Responsibilities

Account Management:

- Build and maintain strong working relationships with internal clients, specifically with the PGL HOPOs, Service Line
Partners, People Leaders and other key leaders in the capability and performance group;
- Build and utilise a deep understanding of the client group, e.g. what they do, the commercial levers, their strategic
priorities, pipelines of potential work etc) to deliver the best service possible;
- Provide support, trusted advice and challenge to clients.
- Delivery of people strategy / function people plan:
- Provide input to the function people plan based on knowledge and analysis of the client group;
- Operate autonomously within the parameters of the agreed people plan to deliver the requirements of the function, with
minimal oversight from HRL;
- Lead the delivery of HR projects / change initiatives to support KPMG’s people strategy and the capability and
performance group people plan;
- Analyse management information to identify themes and trends, suggest HR interventions to address these and act
accordingly;
- Champion KPMG’s culture, values and D&I agenda in all activities;
- Act as a role model and influencer for change initiatives, proactively driving the capability forward using a range of
change management techniques.
- Delivery of HR Calendar activities for A-E grades in the client group:
- Manage the consistent delivery of the performance management, salary and bonus, and talent management review
cycles in accordance with the KPMG guidelines and the client group’s people plan;
- Work with CoEs and PeopleCentre colleagues to ensure HR policy is implemented consistently and effectively

Recruitment:

- Work closely with the recruitment and resourcing teams to ensure that they understand the future requirements of
the client group;
- Advise on the structure of packages to be offered to new hires.

HR advice:

- Provide trusted strategic and operational advice to partners and People Leaders on HR matters;
- Resolve complex and/or high risk people issues to deliver commercial and pragmatic outcomes;
- Provide coaching support to others (e.g. People Leaders and other business leaders) in effective people management;
- Provide HR support in firm-wide restructuring / acquisitions / ER initiatives;
- Proactive collaboration with other HRBPs to facilitate and enable the matrixed organisation:
- Liaise with other Capability and PG HRBPs to ensure understanding of their strategic priorities and their requirements;
- Liaise with the other HRBPs in the People function to drive consistency across the business and to share best practice;
- Liaise with other People Function teams, e.g. Recruitment and Learning, to provide a seamless service to the client
group