Category: Technical Issues

We have updated our Privacy Policy, effective immediately, in accordance with the EU’s General Data Protection Regulation (GDPR) going into effect today. We understand that protecting and limiting the use of personal information is an important issue for everyone, especially given the nature of many of our products, and we would like to remind everyone that we continue to take this issue very seriously.

Here’s a quick summary of what’s new with our website and policies:

Updated Security Measures: We will be updating our site to include additional security measures to protect your personal data.

New Privacy Policy: Our new privacy policy provides more transparency on how our site uses your data. We’ve provided additional details about the information we collect and how we process that information.

Request Handling: We have appointed a data protection officer to file any requests for deleting or modifying your account information with us.

Please understand that continued use of our website constitutes consent to these new terms and policies. If you wish to exercise any of your rights under the GDPR as an EU citizen, you may submit your request through our support line: support@mangagamer.com

Firstly we would like to thank all of you for your patience with us and apologize for taking so long to formally address this topic. We had been hoping to resolve the situation or at least obtain some additional information from Valve beyond what has been already circulating publicly via third parties before making a statement, but we are unfortunately still quite empty-handed despite several attempts on our end.

Much of this will not be news to those of you who have been following the situation closely, but to clarify things and dispel some of the rumors that have been circulating, this is what we know: A Kiss for the Petals: Maidens of Michael was removed from the Steam storefront by Valve staff, we believe in response to a malicious and patently false user report. We do not know if or when the game will return to the platform at this time; it is very much out of our hands. That said, Maidens of Michael is currently and will continue to be available from our storefront. The game’s removal was not the fault of any of the game’s localization staff and no one has been fired or punished as a result.

We will keep you all updated with any information we do have as we become apprised of it. Thank you again for your continued patience and understanding; we assure you we are just as frustrated as you are about this situation.

Hello everyone, and welcome to the game! We’ve put this together both to give players a general reference material to the game’s core mechanics, as well as provide new players with an introduction to the fundamentals. While you’re welcome to choose a team before reading, you may want to read this first to help inform your decision. So, without further ado, let’s get started! Continue reading

Hey everyone. As some of you may have heard, The House in Fata Morgana was released on the 3DS in Japan by FuRyu a couple days ago. For this new edition of the game, Novectacle completely remade the Maid’s sprites, and we’re bringing those updated graphics to the PC release for you today. Here’s a quick sample of how the new sprites look compared to the original: Continue reading

Hey, everyone. We’ve got a little surprise for you today to celebrate the ongoing summer sale. Our friends at Novectacle have been hard at work behind the scenes polishing and enhancing The House in Fata Morgana, and we’re bringing you the first fruits of their ongoing efforts today.

The update includes minor script modifications, adjustments to Mell’s and Pauline’s sprites, and a complete overhaul of the sound effects. More than 75% of the game’s SFX have been replaced with higher quality effects, and the total number of unique SFX has been increased almost 2.5x, giving the game a much richer, more immersive soundscape.

The version 1.1 update is live on both Steam and the MangaGamer website right now. However, due to the scale of the update, you will have to redownload the game from your account page if you purchased it from the MangaGamer store. Steam customers should have the update automatically applied for them.

We’ve come to you with an apology today––some of our users let us know that despite being unsubscribed, they received our latest newsletter on May 19th, 2016.

The newsletter that went out on May 19th was sent to all users by mistake. Our newsletter utilizes the same mailing system as our user notification system, in the event we need to communicate emergency information to our users. Over the past year, intermittent issues like timeouts and database errors may have occasionally caused some unsubscribed users to mistakenly receive our newsletter.

We just wanted to let you know we’re putting the entire system under a full review to prevent issues of this nature from happening again. Please don’t hesitate to let us know if you receive a newsletter by accident in the future. Thank you again for all the help. You can always contact our support team at support@mangagamer.com to check if your account is unsubscribed, to report an issue, or if you require any other assistance with our service.

Update 3/6/2016: If you’re experiencing issues launching the game, unexpected crashes, or the in-game videos won’t play back, please apply the following patch by overwriting the files in the respective directories in your Beat Blades Haruka folder.

We had a teensy mixup with the files for the Gahkthun release, so if you downloaded the game prior to this post going up you’ll need to either apply this patch or re-download the game from your account.