Microsoft’s new move to put PR groups inside its operating divisions is paying off. We’re now seeing the worst news shuffled out the door on Friday nights. This week’s instance addresses a years-long fight by afflicted Surface Pro 4 users to get Microsoft to admit it has a problem, and to provide redress.

Flickergate, you may recall, involves the propensity of some Surface Pro 4 machines to flicker violently. You can see the shake — dating to March 6, 2016, mind you — in a YouTube video posted by Dmitriy1986.

I’ve written about the flicker, and Microsoft’s abhorrent treatment of its customers, on April 4, 2017, Aug. 1, 2017, Nov. 13, 2017,…Computerworld Operating Systems