Prepaid entertainment contracts have to be in writing and signed by the consumer and the servicer before the contract begins. The contract has to be under three years and the consumer cannot be charged more than ten percent of the total contract before the services are made available. Servicers must tell consumers orally about a right to cancel the contract and must provide two printed copies of the cancellation rights along with the agreement at the signing.

Every consumer is eligible for a three day right to cancel after signing. A disclosure in bold print should verify all rights to cancel the contract. A consumer disability also justifies the right to cancel and relocation of the company facility more than 25 miles away from a previous location is also reasonable cause to cancel. It is also illegal for a company to waive the right of the consumer to cancel in the contract. Every consumer has the right to cancel.

The company cannot deny a cancellation and must stop charging a consumer after canceling. A company failing to provide a consumer with the rights to cancel in the agreement at signing can allow a consumer to cancel at any time, even years after the contract began. A consumer lawyer can provide assistance to consumers dealing with companies not following the law and struggling with canceling a membership. Consumers who sign contracts before a facility opens are protected by additional rights.

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