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A piece of heaven... - Review of La Villa Mathis

A piece of heaven...

I spent one week with two friends at Villa Mathis and we would definitely recommend it! Our room was really beautiful and the nature around is magnificent. Really nice staff, always available to help you or recommend very good places to visit.More

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Stayed: October 2013, travelled with friends

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Ask Charles R about La Villa Mathis

2 Thank Charles R

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Bruno-Villa-Mathis, Director of Sales at La Villa Mathis, responded to this reviewResponded 22 January 2017

“Thank you for choosing MATHIS Collection, as you know when you combine our 2 properties MATHIS Retreat Ubud and Villa MATHIS Umalas, enjoy the HAPPY MATHIS with FREE benefits:For a minimum of 3 nights each: Transfer inter hotel, Massage of 60min facing the ricefields & Romantic candlelight dinner in our tropical gardens.Other advantages for longer stays as cooking class, day tours, … -Do not hesitate to ask us!Enjoy also our unique concept of LIBERTY PASS, Any night booked can be swapped, without fee, to another hotel of Mathis Collection. For a 100% Freedom on holidays!

Thank you for your confidence and see you soon in Paradise!”

MATHIS Collection Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

We spent a few days at La Villa Mathis and had a wonderful time. It is so peaceful and quiet, with lush gardens in which I got lost a few times! It was great to stay in a property that really tries to blend in nature, yes with frogs and geckos, but that’s what makes this place exotic! Their shuttle service to Seminyak was convenient for us to get to the village, eat out or go to the beach. We never had issues with it despite what I had read in some reviews. The staff were very helpful, attentive and their smile was always warm.The rooms are spacious and nicely appointed with local artefacts, and being able to shower outside when we’re used to always stay indoor was pure luxury. The absence of TV or phone really made us take advantage of the property fully: lazing by the pool, having a drink at the bar and listening to the staff’s great stories or enjoying massages. Total relaxation!So we warmly recommend Villa Mathis: we managed to spend quality time together and really unwind. I hope we can come back soon!

Stayed: February 2014, travelled as a couple

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Ask Soph1605 about La Villa Mathis

1 Thank Soph1605

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Bruno-Villa-Mathis, Director of Sales at La Villa Mathis, responded to this reviewResponded 22 January 2017

“Thank you for choosing MATHIS Collection, as you know when you combine our 2 properties MATHIS Retreat Ubud and Villa MATHIS Umalas, enjoy the HAPPY MATHIS with FREE benefits:For a minimum of 3 nights each: Transfer inter hotel, Massage of 60min facing the ricefields & Romantic candlelight dinner in our tropical gardens.Other advantages for longer stays as cooking class, day tours, … -Do not hesitate to ask us!Enjoy also our unique concept of LIBERTY PASS, Any night booked can be swapped, without fee, to another hotel of Mathis Collection. For a 100% Freedom on holidays!

Thank you for your confidence and see you soon in Paradise!”

MATHIS Collection Team

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

My teenage daughter and I recently returned to Villa Mathis for 9 days holiday. It turned out to be once again a splendid choice for us and for filled all needs we wished for on this trip to Bali. The Villa Mathis concept may not be for everyone...we absolutely love the fact there is no phone or TV in the rooms ( WIFI yes). That .....(rarely) you may have to wait a few minutes to find your ever so helpful Butler,who is there to cater to your whims. That the enchanting decor is at times over the top fantasy, that comes alive with the romantic lighting at night. The best outdoor bathrooms with their own good luck Geckos! Everything about Villa Mathis helps you escape and slip into Chill zone if you let it. This time we arrived in low season, which meant we were indulged and given the wonderful opportunity by Auguste (The fantastic new Manager) to sleep in different rooms of our choice, in the different Villas. At all times you have the run of the place, being able to swim in all 4 pools or dine where ever you desire in the beautifully maintained, tropical gardens. I must say after reading some comments, it is beyond me how anyone could find eating or drinking at The Villas anything but reasonably priced especially considering we found everything else in Bali seems to have doubled in the past couple of years.When my daughter fell ill ( through no fault of the Villas) a wonderful Dct. was called immediately to come and visit her. It seemed everyone on staff was following her recovery with questions of her wellbeing everytime we left the room and Auguste visiting to check on her. I Highly recommend Villa Mathis and its concept. I would also like to take the opportunity to once again thank the incredibly caring family of staff.

Stayed: January 2014, travelled with family

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Ask petaw93 about La Villa Mathis

2 Thank petaw93

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Bruno-Villa-Mathis, Director of Sales at La Villa Mathis, responded to this reviewResponded 22 January 2017

“Thank you for choosing MATHIS Collection, as you know when you combine our 2 properties MATHIS Retreat Ubud and Villa MATHIS Umalas, enjoy the HAPPY MATHIS with FREE benefits:For a minimum of 3 nights each: Transfer inter hotel, Massage of 60min facing the ricefields & Romantic candlelight dinner in our tropical gardens.Other advantages for longer stays as cooking class, day tours, … -Do not hesitate to ask us!Enjoy also our unique concept of LIBERTY PASS, Any night booked can be swapped, without fee, to another hotel of Mathis Collection. For a 100% Freedom on holidays!

Thank you for your confidence and see you soon in Paradise!”

MATHIS Collection Team

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

As said in precedent review this is a grown up place.Cons:Personally the decoration is way too rococo for my taste. Mirror over bed and Napoleon armchairs...Food is actually ok but too expensive.The room we stayed in needed some refreshment.They use plastic bottles when most hotels are moving toward glass one that you can recycle. Big no no in Bali with plastic issues.Pros:The gardens are beautiful.The area is nice, with some little jewels like Nook and Kakilima on the beach not too far.

So I didn't regretted trying a new place in Bali but didn't enjoy it much. I have another place I have been going to for years that I find so superior and blissful with a much more welcoming staff...

Stayed: January 2014, travelled with family

Ask magaussie about La Villa Mathis

3 Thank magaussie

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Bruno-Villa-Mathis, Director of Sales at La Villa Mathis, responded to this reviewResponded 22 January 2017

“Thank you for choosing MATHIS Collection, as you know when you combine our 2 properties MATHIS Retreat Ubud and Villa MATHIS Umalas, enjoy the HAPPY MATHIS with FREE benefits:For a minimum of 3 nights each: Transfer inter hotel, Massage of 60min facing the ricefields & Romantic candlelight dinner in our tropical gardens.Other advantages for longer stays as cooking class, day tours, … -Do not hesitate to ask us!Enjoy also our unique concept of LIBERTY PASS, Any night booked can be swapped, without fee, to another hotel of Mathis Collection. For a 100% Freedom on holidays!

Thank you for your confidence and see you soon in Paradise!”

MATHIS Collection Team

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

It is now many years that I know and go to Villa Mathis in Bali. The enchantment remains the same if not better. Indeed, with the fourth villa now in place including a spa, the confort is further improved. The design and the architecture of the place remains fabulous. I would highly recommend anyone to go.

Stayed: December 2013

Ask Alain R about La Villa Mathis

1 Thank Alain R

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Bruno-Villa-Mathis, Director of Sales at La Villa Mathis, responded to this reviewResponded 22 January 2017

“Thank you for choosing MATHIS Collection, as you know when you combine our 2 properties MATHIS Retreat Ubud and Villa MATHIS Umalas, enjoy the HAPPY MATHIS with FREE benefits:For a minimum of 3 nights each: Transfer inter hotel, Massage of 60min facing the ricefields & Romantic candlelight dinner in our tropical gardens.Other advantages for longer stays as cooking class, day tours, … -Do not hesitate to ask us!Enjoy also our unique concept of LIBERTY PASS, Any night booked can be swapped, without fee, to another hotel of Mathis Collection. For a 100% Freedom on holidays!

Thank you for your confidence and see you soon in Paradise!”

MATHIS Collection Team

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

I loved the whole time I spent at Villa Mathis. The rooms, villas, pools and surroundings were absolutely stunning.

Whatever the owners are paying the staff--please double it at the very least. These local people work so hard. Some have to pay quite a bit in petrol to travel from their homes on other parts of Bali to get to Villa Mathis to serve the guests with such grace and professionalism.

Please, please, pay them well. Ensure that they have medical benefits, sick leave, reasonable hours and enough days off. I would rather pay more to stay at Villa Mathis (and many hotels like it), knowing that the local staff are paid well and looked after. As a business owner myself, I always say, "If it's not good enough for me, then it's not good enough for my staff."

That's my only recommendation. Otherwise, my experience was excellent, thanks to the local staff.

Room Tip: All the rooms are gorgeous.

Stayed: November 2013, travelled with family

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Ask Sal J about La Villa Mathis

1 Thank Sal J

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

prizzo, Propriétaire at La Villa Mathis, responded to this reviewResponded 17 December 2013

Dear Mrs Sal,

Thank you for your review and I’m very happy that you find our property absolutely stunning.On the other hand, I deeply regret that you mention a such remark about the work’s conditions of our staff – I think it will be much more appropriate if you are involved in this matter to get in touch with me directly during your stay or by mail after your return. Specially because this butler seemed to speak like this with a specific purpose. You must know that our staff have the general conditions of the Local Tourism Authority with a basic salary, meals and transportation, tipping (did you think about them when you left? I didn’t find your name in the report – it’s for sure also a way to thanks them), a service charge based on the extras F&B and Laundry, and a special bonus based on the occupancy of the month and a medical insurance. It’s exactly the same conditions than the large 5* hotels on the Island.The butler you are talking about, first seems to be alone to speak like that– It’s a real proof of non-professional attitude and it’s a pity that you didn’t understand that he only speak about it just to try to get a high personal tipping from you…I would be happy to explain you in direct instead of leaving this remark which has nothing to do here. For your information, this butler (he was with us just few weeks) left to go back on cruise where they get 4 times the salary they could get in Bali – but working 16 hours/day during few months blocked on a boat.

I really hope that you understand why this ex- butler had this attitude with you…don’t think always what you could heard – sometimes people are playing with you….it’s also a part of Asia. As you are also a business owner, may be it will be good to exercise good judgment when sharing such personal information

On our side, we always try to be vigilant with staffs who could be not honest at 100%

Best regards

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC