Terms and Conditions

1.1. –
“Workshop” means the service provided by MARAT STEPANOFF to the
CLIENT as purchased by the CLIENT and as advertised on www.maratstepanoff.com in accordance
with subsections 1.3 and 1.4.

1.2. –
“Client” means any customer, whether they be a person or a business
placing an order with MARAT STEPANOFF, or on behalf of whom an order has been
placed.

1.3. –
“Booking” means the completed process through which 1) the CLIENT
duly fills a registration form/booking form whether online or paper, 2) sends
required payment to MARAT STEPANOFF, 3) receives confirmation that their
request is taken into consideration, 4) receives further confirmation via email
to the address as given in the booking form that their booking is complete on
the dates, times and places stated in the said confirmation.

1.4. –
“Order” means the act of filling the online or paper registration
form/ booking form and sending it to MARAT STEPANOFF along with the required
payment.

2.1 – These
terms and conditions shall apply to all sales of a workshop by MARAT STEPANOFF
to the CLIENT with the exclusion of any other terms and conditions except those
in accordance with subsection 2.3. There are no promises, obligations, oral or
written, expressed or implied, other than those contained herein.

2.2 – By
sending their booking form, the CLIENT shall be bound by these terms and
conditions.

2.3 – Any
variation to these terms and conditions (including any special terms and conditions
agreed between the parties) shall be inapplicable unless confirmed in writing
by MARAT STEPANOFF.

2.4. – All
bookings for workshops shall be deemed to be an offer by the client to purchase
services in accordance with these terms and conditions.

3. BOOKINGS
AND PAYMENTS

3.1. – A
non-refundable deposit of the amount stated in the workshop description is
required at the time of booking and must be sent to MARAT STEPANOFF with the
duly completed booking form.

3.2. –
Receipt of a deposit does not imply acceptance of the booking. A confirmation
of MARAT STEPANOFF’s acceptance of the CLIENT’s booking will be sent in
writing/by email and it is at this time only that a contract comes into
existence between MARAT STEPANOFF and the CLIENT.

3.3. – The
balance on the cost of the workshop will be due 2 weeks before the workshop
starts. If full payment is not received by the specified dates MARAT STEPANOFF
reserves the right to treat the booking as cancelled and retain the deposit.

If a
booking is made less than 2 weeks prior to the departure date, the full cost of
the workshop is payable at the time of booking.

4.
CANCELLATION AND AMENDMENTS

4.1. – Any
cancellation by the client must be made in writing/by email. The date on which
the letter/email is received by MARAT STEPANOFF will determine the cancellation
charges that are applicable. These charges are expressed as a percentage of the
total workshop price and are as follows: Greater than 90 days from the start
date of the Workshop: full refund minus €300 service fee.

75 days or
more: 75% refund

60 days or
more: 50% refund

Less than
60 days: no refund

4.2. –
MARAT STEPANOFF reserves the right to cancel any workshop. Should an alteration
or cancellation become necessary, except in the case of force majeure, THE
CLIENT will have the choice of accepting the change, taking an alternative
workshop (of identical or lesser value, the difference in price being refunded in
the latter case), or withdrawing from the contract and accepting a refund of
all monies paid to MARAT STEPANOFF.

4.3. –
MARAT STEPANOFF reserves the right to alter any of the prices, services or
other particulars of a workshop before entering into a contract with the
client. The CLIENT shall receive appropriate notification of any such
alteration before entering into the contract.

4.4. – In
the event of force majeure, occurring whether before departure or during the
workshop, no refund shall be payable to the CLIENT.

4.5. – Any
requirement of a minimum number of participants to a workshop shall be
specified in the workshop description, whether online or on a brochure. Such
specification is binding to the CLIENT. Shall the minimum number of
participants not be met, MARAT STEPANOFF reserves the right to alter or cancel
the workshop, in the same conditions as provided for in Section 4.2.

5.
LIABILITY

MARAT
STEPANOFF aims to provide a safe, educational, and enjoyable experience in all
of his workshops.

5.1. –
MARAT STEPANOFF assumes no liability for any act, error, omission, injury,
loss, delay, mishap, or damage to persons or property arising from any cause
during the course of a workshop or in transit thereto, except when this arises
from his own negligence.

5.2. – By
booking with MARAT STEPANOFF, the CLIENT acknowledges that there is always an
element of risk in any outdoor workshop. Participants must be physically fit
and capable of participating in the said workshops and are fully and completely
aware of any associated risks created by field locations and weather.

5.3. – By
booking with MARAT STEPANOFF, the CLIENT acknowledges that they have read the
above information concerning responsibility as well as the workshop
specifications (including fitness specifications) and release MARAT STEPANOFF
from any liability. MARAT STEPANOFF will assume no liability for injury,
illness, or loss of personal property or expenses thereof associated with his
workshops.

6. TRAVEL

6.1. – The
CLIENT shall ensure that they arrive on time at the specified airport/port for
departure. MARAT STEPANOFF cannot be held liable for lack of punctuality,
delayed or cancelled flights for any reason, or any problem in transit. The
workshop commences upon departure with MARAT STEPANOFF from the specified and
agreed airport/port.

6.2. –
MARAT STEPANOFF does not accept liability for any loss or additional expense
caused by delay or interruption to travel services for any reason other than
his own negligence. Such losses or additional expenses shall be the
responsibility of the CLIENT.

6.3. –
Transfers to and from airports and hotels are only included in the price when
connected to flights as specified by MARAT STEPANOFF. The participant will be
liable for transfers relating to unspecified flights.

6.4. – It
is the CLIENT’s responsibility to ensure they are in possession of a current
valid passport and have the correct visa (if applicable) for entry into the
countries specified in the workshop description.

7.
INSURANCE

7.1. –
Travel, personal and equipment insurance is not provided by MARAT STEPANOFF and
must be arranged by the participant. It is the responsibility of the
participant to ensure that they have the appropriate type and amount of
coverage.

7.2 – If
the workshop takes place in, or involves travel through, any other EU
countries, it is strongly advised that the CLIENT obtain a European Health
Insurance Card.

7.3. – If
the workshop takes place in or involves traveling through, any non-EU
countries, e.g. Norway, the CLIENT must ensure that their insurance covers such
countries.

7.4. – Any
items of equipment (photographic or otherwise) loaned by MARAT STEPANOFF (or
any co-leader) to the participant during the course of the workshop, will be
the personal responsibility of the CLIENT. Any loss or damage must be paid for
by the CLIENT.

8. DISPUTE
SETTLEMENT AND MEDIATION

8.1. – Any
perceived failure in the performance of this contract must be communicated to
MARAT STEPANOFF (or any co-leader) on the spot to give both parties the
opportunity to achieve a satisfactory solution. Should this not be possible,
any concerns should be made known in writing within 28 days of completion of
the workshop.

8.2. – The
Agreement is governed by and shall be construed in accordance with, English Law
and all proceedings shall be within the exclusive domain of the English legal
system, except where Sections 8.3 and 8.4 are applicable.

8.3. –
Before submitting their dispute to a Court of Law, the Parties may agree to
appoint a mediator, as indicated hereafter, to help them find a solution to
their dispute.

8.4. – The
party wishing first to resort to mediation shall give notice to the other party
by registered mail, return receipt requested, stating the issue of the dispute
and its intention to have the matter mediated. The parties shall agree on the
name of a mediator within one month; if within one month of receipt of such
notice, the parties fail to agree on the name of a mediator, either party may
apply to the President or the Deputy President, for the time being, of the
Chartered Institute of Arbitrators, for the appointment of a mediator.

Within one
month of its designation, the mediator will have to render an advice which will
not be binding upon the parties. This advice shall not be used in further
procedures and the documents produced before the mediator together with the
advice of the mediator are strictly confidential. The mediator shall not
testify or be examined in any way in further procedures.

The fees of
the mediation will be shared equally between the parties.

9. BINDING
AGREEMENT

By completing and sending the booking form the CLIENT is accepting all of the above terms and conditions both for themselves and as an authorized agent for any other individuals named thereon, such that all are deemed to be fully aware of, and bound by, the same terms and conditions.

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