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ATTENTION: Windows 10 users

Beta 2 build is now available!

If you just upgraded to Windows 10 or running build 10240 or greater of Win 10 pre-release you will need to download and install the new version of ZoneAlarm 14.0.157.000

[SOLVED] Cannot update Antivirus ZA 110_000_054 --> Proxy Settings

Re: Cannot update Antivirus&Anti-Spyware zaSetup_110_000_054

Can you specify what exactly is the problem? Exact error message displayed? Other security tools installed? Other antivirus installed? Version of the OS? XP? VISTA? Windows 7? Windows 8? Malware issues recently? Screenshot of the problem? Was it working before? If yes, how you know that?

More information you post more likely other users here may be able to guess what is happening there. Otherwise its just like firing in the dark.

Re: Cannot update Antivirus&Anti-Spyware zaSetup_110_000_054

ZA want to update Antivirus, I think it shall happen automatically.
I have installed it at the 4th of March. During Actualisirung I get the message: Antivirus-/AntiSpyware Aktualisierung: Fehler. I tried to attach screenshot, but i couldn´t. (IOErrorEvent Type= "IOError" bubbles=false cancelable=false eventPhase=2 text="Error #2038")
I have no ohter security tools or antivirus installed.
OS: Windows 7 SP1
No malware found.
It is the first update after install, I do not know, if it was working before or not.

Re: Cannot update Antivirus&Anti-Spyware zaSetup_110_000_054

Sorry no idea what that message says. May be your internet connection is not working well? If, it is a ZA problem then I would try to reset the settings (ZA tools --> Preferences --> Reset to default).