Making a Property Insurance Claim

When it is time to make an insurance claim, the more prepared you are, the more smoothly it will go. Be familiar not only with your policies but also with the steps you should take to file a claim.

Preventive Measures

It’s important to know beforehand what to expect from the insurance company. When you buy any insurance policy, read the contract carefully and learn specifically what is not covered. Know what numbers to call and the type of information you will need when speaking with a claims agent.

It’s also a good idea to take an inventory of your belongings and keep the list in a safe-deposit box. Make sure to include:

Descriptions of possessions; for example, the makes and model numbers of electronic equipment and appliances.

Photographs or a videotape showing the condition and quality of your insured items, especially jewelry or antiques and collectibles.

Appraisals of expensive items such as antiques, artwork, furs, and jewelry.

Receipts documenting purchase prices; canceled checks or charge-card statements also can be used.

When Trouble Strikes

File a complete and accurate claim as soon as possible. Take the time to fill out everything the way the insurance company wants it. Or, if you are on the phone with a claims agent, be extremely detailed in your descriptions and be certain that all your information is correct.

File a police report in the event of theft or vandalism. Your claim may be denied if you don’t.

Write a detailed account of any incident immediately after it occurs so that you are more likely to remember what happened.

Take photos of any damage.

Telephone your agent and send him or her a copy of the police report. Follow his or her instructions on how to proceed.

Filing a claim can be stressful, but being properly prepared and knowing what to expect will help move the process along, possibly allowing you to receive the funds you need to cover your losses in a more timely manner.

This site is for informational purposes only and is not intended to be a solicitation or offering of any security and:

Representatives of a Registered Broker-Dealer (“BD”) or Registered Investment Advisor (“IA”) may only conduct business in a state if the representatives and the BD or IA they represent (a) satisfy the qualification requirements of, and are approved to do business by, that state; or (b) are excluded or exempted from that state’s registration requirements.

Representatives of a BD or IA are deemed to conduct business in a state to the extent that they would provide individualized responses to investor inquiries that involve (a) effecting, or attempting to effect, transactions in securities; or (b) rendering personalized investment advice for compensation.

This site is published for residents of the United States and is for informational purposes only and does not constitute an offer to sell or a solicitation of an offer to buy any security or product that may be referenced herein. Persons mentioned on this website may only offer services and transact business and/or respond to inquiries in states or jurisdictions in which they have been properly registered or are exempt from registration. Not all products and services referenced on this site are available in every state, jurisdiction or from every person listed.