Value For Money

There's more to being with Virgin Media

Superfast fibre optic broadband isn't the only great thing about being a Virgin Media customer. It’s all the little nuggets we throw in as standard. You know, those brilliant extras that set us apart from the rest.

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Best for broadband

Find out why we’ve been voted the UK’s best broadband provider.

Hold onto your hats – we're supercharging your speeds again

Thanks to our amazing fibre optic network, we've brought you the fastest widely available broadband speeds in the UK#. But we know life doesn't stand still. So we're making our network more powerful than ever – so your broadband's ready for whatever you throw at it.

No 1 does it better

Hold on to your hats, something superfast is coming your way. According to Ofcom’s report published in April 2014, we’ve officially got the fastest average broadband download speeds widely available in the UK#. And it’s all thanks to our whizzy fibre optic cables. What’s more, it’s our sixth year running with that title. Not bad hey?

Unlimited downloads! No hidden charges

If you love to download stuff, then you’re going to love this. With us you can download to your heart’s content because when we say unlimited, we mean it. And unlike other providers we won’t charge you a penny more. (Sky charge you £7.50 a month for unlimited downloads.)

Winning speeds - how’s this for the trophy cabinet?

No matter what you’re up to online, we think our broadband is second to none. But you don’t have to take our word for it. We picked up four titles at the 2013 uSwitch.com Broadband Awards, including Best Broadband Provider and Fastest Home Broadband.

Fibre Optic cabling - we could cuddle the earth four times over

There’s a massive 186,000 kilometres of cable in the Virgin Media network. That’s enough to circle the planet more than four times. And because it’s fibre optic, you get your broadband at the speed of light too.

Never mind the weather - Stormproof viewing on Virgin TV

We don’t care what the weatherman says when the weatherman says it’s raining. You’ll never hear us complaining. Because Virgin TV comes to your home via a cable, atmospheric conditions won’t play havoc with your TV picture.

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Hours of great entertainment

Watch up to 43 HD channels at no extra cost

Dip a toe into the exciting world of HD and experience sharper images and vibrant colour with more HD channels than ever before. BBC One HD, BBC Two HD, ITV HD, Channel 4 HD and Channel 5 HD are included in all our TV packages. So you can enjoy natural history shows and gripping dramas as they’re intended – in stunning HD.

Sky Movies and Sky Sports - you can get Sky channels too

Thought you couldn’t get Sky channels with us? Then think again – get loads of Sky channels included in your Virgin Media package and you can add up to 11 Sky Movies channels and 7 Sky Sports channels. Get your blockbuster fix with Sky Movies Premiere and Sky Movies Disney. Or if it’s action you’re after check out Sky Sports 1 and 2 in HD.

More channels - we've given you even more

We know our customers have a big appetite for entertainment, so this year we’ve served up a whole host of extra channels including TLC, BET, ID and Food Network, which are included in all of our TV packages, plus many more. Time to put your comfy pants on.

Whether you’re a golf guy, a footie fanatic or just like to keep up with the latest stats and scores, we’ve a sports channel for you. Catch the action on 5 Sky Sports channels, Sky Sports News and Sky Sports 1 & 2 HD – as well as 4 British Eurosport channels and Extreme Sports to name a few. Score!

First for 3D

We’re proud to say we were the first to bring 3D TV On Demand into the nation’s homes. There’s 3D content included in every package, like fascinating nature documentaries and 3D blockbusters. You can also rent 3D movies in Virgin Movies On Demand. You won’t believe your eyes!

Virgin Movies direct to your home

Fancy a movie night? No problem. We’ve got the latest movies fresh from the cinema ready for you to enjoy whenever you wish. And because we think you shouldn't have to wait for your favourite films, most titles are available on Virgin Movies on the same day as their DVD release from just £2.99.

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Watch whenever, wherever

Make the most of your favourite shows on your own schedule.

Watch Netflix on TiVo®

Here's a treat for all you movie buffs. If you're a Netflix subscriber, you can stream thousands of movies straight to your TiVo box. Of course, Netflix isn’t only about movies. You can also catch great series like Breaking Bad, House Of Cards and Dexter.

Take your TV with you – with TV Anywhere

Why leave your favourite shows at home? Virgin TV Anywhere lets you watch your Virgin TV channels on your computer, laptop, tablet or smartphone. And it's not just live TV – you can also catch up on the shows you missed on demand. It's free with your Virgin TV package – all you need is a WiFi connection.

Sky Movies on the go

Did you know that if you subscribe to Sky Movies with Virgin Media, you can now use the fantastic Sky Movies website to watch 100s of movies at no extra cost, using your Virgin Media account? And you can enjoy Hollywood blockbusters your iPhone, iPad or iPod touch with the Sky Movies app.

All you need is a WiFi, 3G, 4G or broadband connection in the UK and you’ve got over 800 blockbusters ready to go – all at no extra cost!

Sky Sports on the go

If you subscribe to Sky Sports with Virgin Media, you can now use the fantastic Sky Sports website to watch it all at no extra cost, using your Virgin Media account? And you can enjoy all the action live on your iPhone, iPad or iPod touch with the Sky Sports app anywhere in the UK with a WiFi, 3G, 4G or broadband connection.

You can even catch up with highlights on Sky Sports on demand. And what’s more, you can have all of this at no extra cost!

Thousands of hours of TV On Demand

We know that sometimes you just have to have what you want right now. Well with up to 3,200 hours of TV On Demand, that’s exactly what you get. Whether you want a boxset marathon, need a good giggle or fancy a slushy romantic drama we’ve got something for you. And all at no extra cost.

Brilliant boxsets when you want

Whenever you fancy a boxset marathon on your sofa, we have entire series of new and classic shows ready and waiting for you to watch On Demand. Why not watch Luther S1 and 2 from 5th September in TV On Demand.

Catch Up TV - fancy Saturday Kitchen for Sunday lunch?

Slept through your favourite show? With Catch Up TV you can watch the best of the last seven days’ TV from BBC iPlayer, ITV Player, 4oD and more, direct on your TV when you finally wake up. You can find your programme On Demand by going to Home> Catch Up & On Demand.

Music on Demand - a video jukebox on your telly

Music On Demand lets you watch the biggest and best music videos when you want on your TV at the touch of a button, from just 29p per video or at no extra cost with TV XL. Whether you love The Stone Roses or Justin Bieber, there’s something for every music fan.

Sky On Demand - catch Sky shows when you want

Lost track of time when Futurama was on? On another planet during Stargate SG-1? Don’t worry, with Sky On Demand on Virgin Media, you can catch up with shows from the Sky channels in your package whenever you like via TV On Demand.

Clear button - make old programmes vanish

Record 3 shows at once

Fed up of the daily battle for the remote control? Well wrestle no more. Only TiVo lets you record three shows at once while watching an earlier recording. So he can get his sports fix, she can warble along to Glee and relax. (The Sky+ HD box will only let you record two.)

TiVo storage - hours and hours of recordings

Like to store shows up for rainy days? Who doesn’t? And you can really go to town with TiVo. Our 500GB TiVo box can store 250 standard hours of TV and our 1TB TiVo box can store double that. Now that’s a lot of episodes of Hoarders. A Sky+ HD box can only manage up to 185 hours.

Undelete lost shows

Whoops – deleted the latest episode of Dynamo by mistake? Don’t panic! Your TiVo box lets you magic deleted shows back with the Undelete feature, so nothing is ever lost forever. We’d tell you how it works, but that might ruin the mystery.

WishList™ – like Series Link, only better

Don’t want to miss the return of your favourite show or the start of a great new series? Relax, you can rely on WishList™, only available on your TiVo box. Select your favourite show (or even actor or director) and it will record them the next time they’re on TV. Smart hey?

Thumbs Up/ Thumbs down - more love from your Tivo box

Love period dramas and can’t stand reality TV? No problem, just tell TiVo. Use the Thumbs Up and Thumbs Down on your remote and your clever little TiVo box will learn what you like and pop them in your Suggestions folder.

TV Anywhere app - king of TV apps

Our award winning Virgin TV Anywhere app puts you in control. While you’re at home, it acts as a super speedy, gesture controlled remote, so you decide what to watch next without having to interrupt your current viewing. You can also manage and delete your TV recordings away from home.

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Tantalisingly tariff-ic value mobile

It's not just our 99% UK coverage we like to brag about. With Virgin Mobile, it's all about giving you more bang for less buck.

Save £5 off your mobile bill each month

Already got Virgin Broadband, TV or home phone? Then we’ll give you £5 a month off the cost of your Pay Monthly tariff. That's a considerable saving of £60 over the year. It’s just one of the many perks of being in the family.

Flexibility for you

You can change your Virgin Mobile monthly tariff when it suits you.

Want to switch up or down a tariff? No problem, no one likes being tied to a tariff that’s not quite right. If your current Pay Monthly plan isn't working for you, just give us a call and we'll handle the rest.

Calls to directory enquiries are included

When you need a number in a hurry, you shouldn’t have to pay for the convenience. You can call Virgin Media Directory Enquiries any time on 118 180 at no extra charge from your Virgin Mobile or Virgin Media home phone. 118 118 would charge you £3.58 for a one minute call.

Save money on your smartphone with SmartCall

If you’ve got a Virgin home phone talk plan, you could save oodles of money with our clever smartphone app, SmartCall. It lets you make calls from your Virgin Phone talk plan on your mobile, anywhere you can connect to a WiFi network, at no extra cost. It’s free to download and it even works abroad – so you can wave goodbye to hefty roaming costs.

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Much more than just a service

Discover the extra little nuggets we throw in exclusively for our lovely customers.

Movies First - let’s all go to the movies

As well as delivering the best movies direct to your home we also give you the chance to catch free previews of the latest blockbusters like at your local cinema with Movies First. Since 2011, we’ve taken 57,000 of you out on us – and we even provide the popcorn.

Servicing and repairs included as standard

You’re covered with servicing and repairs for life at no extra cost on all your Virgin Media services. Sky will charge a £65 call out fee if you’re out of warranty and £8.25 a month for equipment insurance – but we won’t charge a penny more.+++

Virgin Media Shorts

We bring the biggest movies to your home, but we’re also helping the next generation of movie talent get into the directing chair with Virgin Media Shorts. So far we’ve put the work of 61 short filmmakers, like last year’s winner Jennifer Sheridan, onto the big screen.

V Festival - 98,000 of you have bagged early bird tickets

Get festy-ready with early access to pre sale tickets for V Festival and join us in Our Garden, an exclusive hangout with your own bar, comfy seats and free massages. We’ll even send you to enjoy some DJ sets at Our House – the summer’s best warehouse party. Look out for info closer to the time.

Pioneers - be the next Richard Branson

We think great ideas need to be heard. So far we’ve given 700 aspiring entrepreneurs the opportunity to pitch their ideas to Richard Branson and win £5,000 worth of funding and mentoring with Virgin Media Pioneers. Could this be your year? Why not find out how we could help get your brilliant idea off the ground?

Commonwealth Games - proud partners of Glasgow 2014

We’re super excited to be an Official Partner of Glasgow 2014 Commonwealth Games. It’s going to be huge – over 1 million people are expected to attend to watch the best athletes from the Commonwealth compete in the biggest multi-sport event ever held in Scotland. Look out for more exciting news and exclusive offers soon.

London Underground WiFi - surf on the Tube

We’ve made it possible for Virgin Media customers to get online for free at over 120 London Underground stations. uSwitch.com were so impressed, they gave us a gong for Best Broadband Innovation at their recent Broadband Awards.

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Calls to Virgin Mobile phones at no extra cost: Call connection fee does not apply. Virgin Mobile phone calls are free for the first 60 minutes. Calls to 'active' Virgin Mobile numbers are free. As with your landline calls, re-dial before 60 minutes to avoid call charges. To be 'active', the Virgin Mobile phone number called must have originated a chargeable outbound call, SMS or data session within the previous 90 days. Remember that if you call a Virgin Mobile phone number that is roaming overseas, that number will still be charged any applicable roaming tariff, even though your part of the call may be free. Please note that new activations (e.g. new connections or numbers ported into Virgin Mobile) may take up to 72 hours to be recorded by our landline billing systems. Calls made prior to the number being recorded will be charged at the standard rate.

Free Calls to Virgin Media National Directory Enquiries Service on 118180 are only available from a Virgin Media home phone (Cable & National) and Virgin Mobile; charges apply for calls to 118180 from other operators. Fair Use Policy applies, with a maximum of 10 calls per day. Calls breaching this Fair Use Policy will be subject to retrospective charge of 30p per call. Onward connection restrictions apply. Further terms and conditions apply, see virginmedia.com for details.

£5 off: £5 monthly saving included for Virgin Media Cable and National customers. Cannot be combined with any other discount or promotion. Discount applies for minimum term of Pay Monthly mobile contract only, subject to continuing eligibility

Tariff movement: Applies to tariffs that were available on same handset at the same upfront fee at the commencement of your minimum term contract. The new allowance and price will apply from your next monthly package for remainder of the minimum term, unless you change your tariff again. Details at virginmobile.co.uk

Catch Up TV: Available in all digital TV packages. Catch up TV content available for 7 days after broadcast.

Sky Anytime: Sky Movies on Sky Anytime included with Sky Movies Collection and Sky Sports on Sky Anytime included with Sky Sports Collection.

Virgin TV Anywhere: Content available to view depends on TV package. Not all channels from relevant pack available. Live streaming and On Demand available in UK with broadband or Wi‐Fi internet access only. Access via PC, Mac or TV Anywhere App. TiVo tools for TiVo customers only. Minimum 800 kbps recommended per device accessing the service concurrently. Maximum of 2 devices per account can watch 2 concurrent streams at any time.. Sky Channels only available via a PC or laptop.Virgin TV Anywhere App: Only available to TiVo customers with compatible device (currently iOS devices and selected android mobiles and tablets only). Visit virginmedia.com for full terms and conditions.

TiVo: TiVo, WishList and the Thumbs Up and the Thumbs Down logo are trademarks or registered trademarks of TiVo Inc. and its subsidiaries worldwide.

+++Servicing and Repairs: Sky customers own their own boxes. Equipment remains property of Virgin Media. That’s why we can offer you servicing and repairs (excluding misuse mistreatment) for as long as you’re a customer, not just your 1st 12 months.