Privacy Policy

Privacy Poilcy

Eastern Software Systems Pvt. Ltd. (hereinafter referred to as ESS) having its Corporate Office at B-65, Sector-63, Noida—201307. India, is completely committed to protecting an individual’s privacy, is sensitive to privacy issues on the Internet and in general has no objection to users accessing its website without providing any personal information. However there are circumstances like those listed below when ESS, may request you to provide your personal information. This Privacy Policy demonstrates our firm commitment in protecting an individual’s personal information and explains in reasonable detail how we collect and use your Personal Information, how you can control its use and describes our practices regarding information collected from the different ESS sites that link or refer to this policy (such as our websites, computer or mobile software applications, social media pages and HTML Formatted email messages, as well as through offline sales and marketing activities, (collectively referred to as “The Channels”).

The Channels may provide links to or the ability to connect with Non-ESS websites, Services, Social Networks and Applications. Clicking on those links or enabling those connections may allow the third party to collect and share information about you. Those third party websites or services are beyond our control. We encourage you to check the privacy policies and terms of use of any non-ESS websites or services before providing your information to them.

This Privacy Policy is effective uniformly across all websites managed by ESS, its subsidiary or joint venture companies across the globe. We abide by the privacy laws of the countries where we do business.

Information Collection and Use

In some circumstances, ESS may request for some personal information from you, like your name, e-mail address, company name, telephone number, etc. You are at liberty to respond or not to respond to these inquiries and any and all information provided is strictly voluntary. ESS is the sole owner of the information collected on The Channels as detailed above. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. ESS collects information from our users at several different points on our websites and other services and applications constituting The Channels.

The Site provides a capability for users to submit their resumes online. Any resume so received by ESS will be held in confidence and used only for the purpose of considering the submitting party for employment. Such information is not shared with any third parties or external agency.

In general, you can visit our site without disclosing any personal information. However, there are areas of this site that require this information to complete certain functions, and may not be available to those choosing not to reveal the information requested.

Registration for Free Download of Software or Information Requests

In order to view the demo of our software products, a user must first complete the registration form. During registration a user is required to give his or her contact information (such as name and email address). This information is used to contact the user about the products and services on our site for which they have expressed interest.

Site and Service Updates

We also send the user site and service announcement updates. Members are able to unsubscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and regarding issues relating to their account via email or phone.

ESS reserves the right to modify or update the privacy statement at any time without notice.

Security of Information

We store all user information securely, protected via a variety of access controls. We do not share personally identifiable data with other companies, except as necessary to fulfil a transaction you have requested, or unless you otherwise give us permission to do so. ESS may also share such information in response to legal process, such as a court order or subpoena.

Trademarks and Copyrights of Third Party Products

All copyrights/trademarks of the third party Products whose names have been used in this website belong to their respective owners.

Children’s Privacy

ESS does not do business with nor is interested in individuals below the age of 18 years and we don’t collect data of such individuals knowingly. If we learn that we have collected such data inadvertently then such data will be deleted forthwith from all our systems.

Role of Automated Tools, Embedded Web Links and Cookies

In addition to the information you provide, ESS may also collect information during your visit to an ESS website through automated tools, which include Web beacons, cookies, embedded Web links, and other commonly used information-gathering tools. These tools collect certain standard information that your browser sends to our website such as your browser type and language, access times, and the address of the website from which you arrived at an ESS website. Using these tools, ESS is also able to confirm receipt of e-mails that the recipient consented to receive, and can track other information such as pages visited on the ESS site and whether or not the recipient registers for a service/demo offered by ESS.

Emails from ESS use links designed to lead you to a relevant area on the Web, after redirection through ESS’ Servers. The redirection system allows ESS to change the destination URL of these links, if necessary, and to determine the effectiveness of our marketing initiatives. In emails, such links may also allow ESS to determine if you have clicked on a link in the email, and the information about this interaction may be connected to your personal identity. If you do not want ESS to collect information about the links you clicked, you can simply choose not to click on the links in an e-mail that ESS sends you.

We use cookies to deliver personalized content, to save you having to re-enter your password repeatedly and to tailor our information offerings to how you and others use the site. Web traffic and other usage data on all websites managed by ESS are constantly monitored by Google Analytics. Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the websites, applications or services. The information generated by the cookie about your use of the websites, applications or services (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the websites, applications or services compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser or within the application, however please note that if you do this you may not be able to use the full functionality of this website. By using our websites, applications or services you consent to the processing of data about you by Google in the manner and for the purposes set out above. To find out more, see “How Google uses data when you use our partners' sites or apps”, (located at www.google.com/policies/privacy/partners/, or any other URL Google may provide from time to time).

If you seek further information about how ESS will capture, use and protect your personal information, you may kindly write to us at:

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About Eastern Software Systems

Eastern Software Systems (ESS) is the leading provider of Enterprise Automation & ERP Software Solutions in India, Africa, and the Middle East. ESS has more than 1100+ customers across 25+ countries in 20+ verticals. ESS is a CMM Level 5 and ISO 9001:2008 company for more than a decade which have ensured highest quality and success rates in software development and implementations.