Get advice on common conditions:

Frequently Asked Questions

How do I make a request to my Practice?

To make a request to your Practice select the service that you require.

You will be prompted for information about your request. When you complete a request this will be sent to your practice. The system acknowledges that your request has been sent and will let you know what happens next.

The Practice handles the requests during their normal working day, i.e. if you send a request on Friday pm the Practice won’t normally see it until Monday morning.

How do I receive the responses from the Practice?

On some services, such as Ask the Practice a question and Ask the Doctor a question once the Practice has processed your request they will send you a response. This response will be sent to the email address that you have given in the form.

For security purposes the email will ask that you verify your identification. Once you have completed this the message from the surgery will be shown for you to read.

Security of your information

This service always uses fully encrypted connections, the same security as used in internet banking. If you look at the right of the address bar, you will see a small padlock icon. This indicates that you are using a secure link and that your data is encrypted.

As an additional measure your information is held encrypted until the practice need to view it. It is then sent to the practice still encrypted and only converted to readable text at the practice.

Tracking users

We track how you use our Digital Practice but we don’t collect or store your personal information (e.g. your name or address) while you’re browsing. This means that you can’t be personally identified.We use Google Analytics software to track:

The pages you visit

How long you use the site

How you got to the site and what links you clicked on.

We haven’t give Google permission to share this data with anyone else.

How Digital Practice updated?

We are continuously working on this site to make sure that the information is accurate and up to date. The digital practice is also continuously updated based on the results of user testing, feedback from members of the public and from your practice and other practices who are using this system.

Travel Risk Assessment

If you are travelling abroad please make sure you contact us in plenty of time to arrange any vaccinations that may be necessary. To help the Travel Nurses assess your travel needs it is important that they are in receipt of the assessment form before your appointment.

Travel Risk Assessment Form

Travel Risk Assessment Form

If you are human, leave this field blank.

Full Name:
*

Date of Birth:
*

DD/MM/YYYY

Gender

Male

Female

Email Address:
*

Phone Number:

Please let us know your preferred contact number in case we need to contact you.

PLEASE SUPPLY INFORMATION ABOUT YOUR TRIP IN THE SECTIONS BELOW

Date of Departure:

Total length of trip:

Country to be visited

Exact location or region

City or rural

Length of stay

Have you taken out travel insurance for this trip?

Yes

No

Do you plan to travel abroad again in the future?

Yes

No

Type of travel and purpose of trip

Holiday

Business trip

Expatriate

Volunteer worker

Healthcare worker

Staying in hotel

Cruise ship trip

Safari

Pilgrimage

Medical tourism

Backpacking

Camping / hostels

Adventure

Diving

Visiting friends / family

Accommodation

Hotel

Camping

Hostels

Friends/Family

PLEASE SUPPLY DETAILS OF YOUR PERSONAL MEDICAL HISTORY

Are you fit and well today?

Yes

No

Why?

Any allergies including food, latex, medication?

Yes

No

Details:

Severe reaction to a vaccine before?

Yes

No

Details:

Tendency to faint with injections?

Yes

No

Details:

Any surgical operations in the past, including e.g. your spleen or thymus gland removed?

Yes

No

Details:

Recent chemotherapy / radiotherapy / organ transplant?

Yes

No

Details:

Anaemia?

Yes

No

Details:

Bleeding / clotting disorders (including history of DVT)?

Yes

No

Details:

Heart disease (e.g. angina, high blood pressure)?

Yes

No

Details:

Diabetes?

Yes

No

Details:

Disability?

Yes

No

Details:

Epilepsy / seizures?

Yes

No

Details:

Gastrointestinal (stomach) complaints?

Yes

No

Details:

Liver and or kidney problems?

Yes

No

Details:

HIV / AIDS?

Yes

No

Details:

Immune system condition?

Yes

No

Details:

Mental health issues (including anxiety, depression)?

Yes

No

Details:

Neurological (nervous system) illness?

Yes

No

Details:

Rheumatology (joint) conditions?

Yes

No

Details:

Spleen problems?

Yes

No

Details:

Any other conditions?

Yes

No

Details:

Are you currently taking any medication (including prescribed, purchased or a contraceptive pill)? Please list:

Women only

Are you pregnant?

Yes

No

Details:

Are you breast feeding?

Yes

No

Details:

Are you planning pregnancy while away?

Yes

No

Details:

PLEASE SUPPLY INFORMATION ON ANY VACCINES OR MALARIA TABLETS TAKEN IN THE PAST