Sales Associate (Watch) - DFS521160 in Singapore at DFS

Job Snapshot

Job Description

As an ambassador of internationally renowned watch brands, this person maximises sales volume for the luxury watch brands through providing superior luxurious customer service, good product knowledge of these brands and proper management of inventory and display.

Key Responsibilities:Sales Management
• Achieve monthly allocated sales targets
• Handle cash and Point-Of-Sales Machines after closing a sale and to conduct daily balancing and closing of cash collection
Customer Service Excellence
• Provide Luxury service to all customers and identify their needs
• To be well-versed in product knowledge so as to assist customers and handle customers objections
• Assist customers by giving suggestions and alternative choice of merchandise
• Address customers’ concerns and provide follow-up service
• Good knowledge of in-house policy and procedures to efficiently serve all customers transaction
Inventory Management
• Minimise stock losses through appropriate stock control and stock count measures
• Assist in stock count, prices changes and display changes
Others
• Ensure proper visual merchandising is maintained according to company guidelines and brand standards
• Support manager to develop sales for each product categories and different clientele

Key Requirements:

• Minimum ‘O’ levels and above
• At least 2 years of retail sales experience handling luxury watch brands.
• Possess technical knowledge of watch functions
• Able to work on rotating shifts, weekends and public holidays
• Able to cope with the physical strain of standing long hours on the shopfloor
• Enjoy working in a team
• Only those with relevant watch experience need apply.