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Important messages

Certificate info

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Name

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Name

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Activation of SoftCert / SuisseID succeeded

Your software certificate is successfully activated.

You can now log onto E-Banking with the certificate

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For your informationMandatory inputMore security with logoutActivation codePassword updatedSMS codeEnter PC descriptionThank you for using E-Banking.

The SMS code has been resent to your mobile device.The new password must be between 8 and 32 characters in length.Enter the user name. This is case-sensitive so make sure the CAPS-lock key is not pressed.Enter the password in a secure mode. This is case-sensitive so make sure the CAPS-lock key is not pressed. Do not share the password in any way with a third party.Enter the phone number in international format, i.e. +41771234567.Please enter the activation code you received by post.Your password has been changed successfully.Enter the software certificate Code A you have received by post.Enter the software certificate Code B you have received by post.Enter the contract name. This is the name with which you log into E-Banking.Enter your date of birth. Specify the date as MM.DD.YYYY or select it from the calendar.Accept the terms and conditions. Their acceptance is mandatory.Enter your current password. Do not share the password in any way with a third party.Enter a new password. Do not share the password in any way with a third party.Confirm the new password. Do not share the password in any way with a third party.Enter the requested matrix code. Consult the printed matrix, use the letter for rows and the number for columns.Enter the SMS code you received on your phone.Optimised login process requires a binding-cookie to be installed on your computer.
Binding-cookie may be removed in E-Banking under 'Services > Settings > Access'.
The last E-Banking session didn't come to an end with a click on the logout link.
We recommend you to click first on the logout link and then close the browser window to end the E-Banking session.
Your E-Banking session has ended.Contract upgrade availableThere are additional authentication methods available. In order to use them, please activate them in your app settings of the following devices:

Please log in again.Your login details do not match our records.Please supply values for all the mandatory fields.You must enter a valid contract number.Please enter your E-Banking password.If you forgot your current password, you can order a new one by selecting 'Password' below.
A new password will be sent to you within the next few business days.
You can also lock the contract by selecting 'Lock contract'.
Please enter your Mobile Banking password.You must enter a valid SMS code.Please provide valid CLX.FotoTAN code.You must enter a valid matrix code.You must enter a valid phone number. Please enter the number in international format (e. g. +41771234567).Enter the next passcode from your security list.Your login details do not match our records.Enter the user name. This is case-sensitive so make sure the CAPS-lock key is not pressed.Enter the password in a secure mode. This is case-sensitive so make sure the CAPS-lock key is not pressed. Do not share the password in any way with a third party.Access is not authorised for this username.Please enter the correct passcode.
Please enter the correct matrix code.
Please enter correct CLX.FotoTAN code.
Please enter the correct SMS code or request a new one.
Request a new SMS code by clicking on 'Resend SMS code'.
Please enter the activation code you received by post.The maximum number of resends has been reached. Please enter the correct credentials.This username is only permitted to log in with a CLX.Sentinel stick.Contract is accessible only via Offline-Tool.Password recovery not available for this contract. No registered channel for delivering a confirmation code.Please provide a correct answer to at least one question in each group.The server failed to process the request.
Press the 'Back' button to return to the home screen and try again.
If the problem persists, please contact the help desk.

The server is not currently responding, please try again.An error has occurred please reload the page.You must enter your current password.You must enter a password.You must confirm the password by entering it again.The new password must be at least 8 characters long and must differ from the old password. Please try again.The new password must be at least 8 characters long and must differ from the old password. Please try again.The new password must be at least 8 characters long and must differ from the old password. Please try again.The new password and the confirmation password don't match.The new password matches the old password. Please supply a different one.Please enter your security number.Please confirm the security number by entering it again.The security number does not match the confirmation security number.The new security number may only contain digits. Please try again.The new security number must be at least 6 digits. Please try again.The new security number may not be longer than 12 digits. Please try again.The activation code is not valid. Please try again.Please enter your activation code.This activation code is no longer valid for use.The new PIN and/or password must be different from the PIN and/or password previously used.You are not able to log in via this page because your contract is configured for different authentication controls.The Personal Identification Number (PIN) does not match the confirmation Personal Identification Number (PIN).Your Personal Identification Number (PIN) cannot start with the number zero. Please select an alternative PIN.Your Personal Identification Number (PIN) cannot start with the number zero. Please select an alternative PIN. The phone number is incorrect.The phone number already exists.Please enter a description for this PC.In order to use E-Banking, you are required to accept the Terms and Conditions.Master passwordMissing phone numberIn order to use E-Banking, you are required to accept the Terms and Conditions.Please enter the code or request a new one.Please make sure your device is connected to the Internet and request a new code.Please enter the correct code or request a new one.You did not enter the code in time. Please request a new code.There is no active activation code. You can not activate this device.Your device is now activated. Would you like to log into Mobile Banking?Your device is now activated.Device activation failed.We could not verify your code, please check that you entered the correct one and retry.The activation code for your contract has already been used in attempt to activate another device.Certificate error.Please enter a device name.This name is already in use. Please select a different name.Device authentication failed.Device name cannot contain any of the following characters: \ / < > [ ] { } * . ? : ; - | & ' " Authorisation failedAn error occured when processing the login request. You will be forwarded to 3rd party application. Please try again later.You need to define at least three Security Answers in each section. The code is not valid, please check and fill it again.The activation code is not valid, please check and fill it again.You must ensure you have entered 3 or more characters in each answer.The version of the app on device you want to use for login is not supported anymore. Please update the app.Contract is already bound to device.Device certificate for your device is not valid.The login code was rejected on the mobile device. Please restart login.

CASH e-banking

Welcome

You have logged in successfully.

If date and time of the last login shown above are not correct or if you need assistance, please contact us.

You have logged in successfully.

If you need assistance, please contact us.

Desktop login cookie was not created because you reached maximum number of allowed desktop cookies. In the settings section the existing cookies can be deleted in order to create a new one.

Lock contractOrder new password

After locking, you can no longer use this e-banking contract. A contract can only be unlocked by the bank. Do you really want to lock the contract?

Contract number

Date of birth

Login

Security questions

Master password

Contract number

Items selectedNew folder name

Password

Bind another contract?

To add another contract and have access to their accounts and information in your E-banking, tap on the button below.

Choose login method

Digipass Photo TAN

Login with any of your activated devices

Digipass Photo TAN

Activate your digipass device

Register phone number

Register for an SMS login with phone number

chooseAuthFotoTANTemplateLabel

chooseAuthFotoTANTemplateDescription

chooseAuthPushTANTemplateLabel

chooseAuthPushTANTemplateDescription

First phone number

Login with phone number {0}

Second phone number

Login with phone number {0}

SMS login

Login with SMS code

Password

Login with your password

Matrix card

Login in with your matrix card

Security code list

Login with your pass-code

Passcode

New Matrix card?

Order new matrix card

How to obtain an ActivCard number

Please press the 'OK' key. 'ENTER PIN' will appear on the display. Enter your ActivCard PIN-code using the ActivCard keys, followed by the 'OK' key. Your ActivCard number will appear on the display.

No SMS received

If you have not received an SMS within one minute, you might have entered an invalid user ID or password. Please click on 'Restart login' and log in again. If the registration is unsuccessful, please contact our bankingline, 00800 0800 55 55.

SMS code/ActivCard numberNext Tokencode

Token serial number (S/N)

Password

How to obtain an SMS code

How to obtain an ActivCard number

Please press the 'OK' key. 'ENTER PIN' will appear on the display. Enter your ActivCard PIN-code using the ActivCard keys, followed by the 'OK' key. Your ActivCard number will appear on the display.

No SMS received

If you have not received an SMS within one minute, you might have entered an invalid user ID or password. Please click on 'Restart login' and log in again. If the registration is unsuccessful, please contact our bankingline, 00800 0800 55 55.

SMS code/ActivCard number

Optimised login process

From this PC in the future login without SMS-Code

Enter PC description

Hints to log in with CLX.FotoTAN

Here we provide hints on how to use CLX.FotoTAN login method.

Please scan this QR code

CLX.FotoTAN

The following login authorisation code has been sent to the device selected. In order to login to E-Banking, please confirm on your mobile device that the code shown below matches the one sent to your device.

Login code

Time left:
secexpired

If push notifications are switched off on your device, please open the app to access the code.

Please provide answers to a selection of the following questions. You will be asked these questions again if you have forgotten your password and wish to reset it.

Please supply at least three answers within each group of questions below to activate this feature. Please note: fields are case sensitive.

Password Recovery

Contract number

Security questions

Please provide a correct answer to at least one question in each group. Inputs are case sensitive.

Password Recovery

A new password was generated for your contract. When you receive it, use it to login and change the password.

Change password

You have logged in the first time with your new E-Banking password. For security reasons, we ask you to change it.You have logged in using E-Banking password recovery. For security reasons, we ask you to change the password.

New password

Confirm password

How do I select a secure password?

Your password must be at least 8 alphanumeric characters and include at least one uppercase letter, one lowercase letter, one number and no parts of the bank’s name.

Confirm matrix card order

Your current matrix card is about to expire, inhibiting you from logging in until receiving a new card in the mail.
Do you really want to order a new matrix card?

Activating your E-Banking service

This phone number must be activated before it can be used in E-Banking. Please enter the activation code you received by post for this phone number.

Phone number to activate

Activation code

Register phone number

Phone number

Voice output

SoftCert / SuisseID activation

Code A

Code B

Activation code required

Please wait for the activation code. The activation code will be sent to you.

Register phone number

You successfully registered your phone number.

An activation code is mailed to you within the next business days.

The activation code is required for accessing the E-Banking.

Security Advice

If you use e-banking on the same mobile device as the one used for receiving your SMS code, the security of your access is impaired. Please confirm that you receive the SMS code on a different mobile device as the one used for the Login.

I have read and accepted the above security recommendation.

Browser check

We are continually evolving E-Banking and use technologies that are only supported by modern Internet browsers. Your browser needs to be updated for E-Banking to work best.

Important notice

I have read and accepted the above security recommendation.

Allow access to {0}

Please confirm that you give {0} the following abilities for the given contract number:

Disclaimer

Any information and data provided by Crealogix AG to {0} and used by {1} directly and indirectly in the performance of this Agreement shall remain at all times the property of the bank.

Failed to validate client credentials

Client credentials could not be validated.

Digipass Photo TAN

Digipass Photo TAN activation is pending.

If you have received an activation letter by post, please start the activation process by selecting the Next button.

Activate Digipass Photo TAN

Digipass device name

Scan the Cronto image on the activation letter and enter the code below.

Activation code

Scan Cronto image with Digipass device to complete activation

Enter activation code

Activation code

Scan Cronto image with Digipass device to login

Enter code shown on Digipass device

Login code

Digipass activated

You have successfully activated your Digipass device

Activate your device

To enable use of Mobile Banking, please activate your device just this once and set up your new easy login method.

Contract number

Password

Enter password

Password

Select contract

Contract number

Replace device

You have reached the maximum number of activated devices. Select a bound device that you wish to replace with the new device. Please note, you will not be able to use this device for login anymore.

Would you like to replace an existing bound device with this new device. Please note, you will not be able to use this device for login anymore.

Replace existing bound device

Device name

Items selectedNew folder name

Define device name

In order to easily identify this device, define a name please. Alternatively, you can use the predefined name.

Device name

The activation code will be sent to the device below. If this is correct, tap on 'Next'.

Please select a device below for the activation code to be sent to.

Device name

Information

If your desired device is not shown, please go to the desktop banking to add a new one and start the activation process again.

Please select the number that you would like the activation code to be sent to.

Information

The activation code will be sent to the number below. If this is correct, tap on 'Next'.

The activation code will be sent to the number below. If this is correct, tap on 'Next'.

Information

If your desired phone number is not shown, please go to the desktop banking to add a new one and start the activation process again.

Bound contracts

Manage Biometric

Login with phone number {0}Login with phone number {0}CLX.FotoTANLogin with device {0}PushTANLogin with device {0}Matrix code {0}, card {1}How to obtain an SMS codeYou will automatically receive a new Matrix card by post as soon as you have used {0} codes from your current valid Matrix card.ActivateChangeNextInternet browser problem.E-Banking currently not available.This certificate is invalid.Contract lockedThis E-Banking contract has been locked temporarilyContract has not been lockedPassword order failedYou must use an updated browser for security reasons.Please try again later.Login with this certificate is not permitted.Please contact the E-Banking helpdesk.
Your contract has been temporarily blocked due to several unsuccessful attempts.
You will now need to wait approximately {0} minute(s), after which you will have a chance to unlock the contract.
Contract has not been modified.
Your input data does not correspond with our data.
Please provide the correct data.
The password was not renewed.
Your input data does not correspond with our data.
Please provide the correct data.
Register phone numberContract has been lockedPassword order succeededMatrix card ordered

You successfully registered your phone number.

An activation code is mailed to you within the next business days.

The activation code is required for accessing the E-Banking.

A test SMS message was sent to the phone number {0}.
If you don't receive the SMS within a few minutes, restart the login procedure.
The contract is locked.
To unlock the contract call helpdesk
A new password was generated.
It will be delivered to you by post mail.
You will receive a new matrix card by post in the next few business days.FotoTANPushTANMobile login

Timeout alert

Your session will time out soon.

To continue with the login process, please click on the button Continue below.