August 8, 2003 06:00 AM

Broken: T-Mobile support phone message

Kenn Stearns from eRealty in Houston sent in this audio file he got from recording a T-Mobile support phone message. He writes:

I recently changed wireless service to T-Mobile and received this message when calling my salesman at the local Houston number. Despite the large number of callers ahead of me, I didn't hang up and was rewarded with the opportunity to leave a message.

I couldn't believe this was for real, so I asked Kenn if he was kidding. He assured me that it was legit - he adds, "Hats off to T-Mobile for making repairs soon after I brought it to their attention. Even the T-Mobile folks I spoke with thought it was hysterical." Apparently it was just a glitch in the phone system.