I decided to recycle my phone with Money for your Phone as comparison sites showed they would offer the best price. The envelope was sent out promptly and I was contacted when my phone was received, which was good. However, I was then offered a revised sum of less than half original offer due to very superficial damage. I refused this and was offered a bit more, I wasn't sure whether to accept this or request my phone be returned. In the end I was paid full original offer, unsure of how this was the outcome but obviously I was happy with this. I felt the website did not give me very much information about the offer on my phone or stage of process. Happy ending but shame about the fuss in the middle.