Wi-Fi Calling Setup on Android

Setting up Wi-Fi calling on your Android device is easy. First, check the device settings on your Ting account to turn on the Wi-Fi Calling feature. Then follow the directions below to enable Wi-Fi calling and set your calling preferences.

Comments

Richard Shagam
March 02, 2015 05:58

I am currently using an old T-mobile HTC G2 phone on Ting GSM. WiFi calling was possible on this phone when I had T-Mobile service. Is WiFi calling possible w/ Ting? I don't see the same screens as shown above, possibly because this phone runs Android 2.3.

I have enabled wifi calling on my account but I am getting "REG99 Unable to connect" on my former tmobile galaxy s5. Googling the code suggests this is often caused by 911 registration. Any suggestions?

I remind you that Wi-Fi calling uses Ting minutes, just like cellular calling.

If you have a T-Mobile galaxy Note 5 on Ting GSM, try this:
Turn on Wi-Fi calling
To turn on Wi-Fi calling, follow these steps:

From any Home screen, tap the Apps icon.
Tap Settings.
Scroll to 'Connections,' then tap More connection settings.
Tap Wi-Fi Calling.
Slide the Wi-Fi Switch right to the ON position.
Select the Wi-Fi preferred or Never use Cellular Network to turn on Wi-Fi calling.

I have the Moto G4 and I have been trying to enable Wifi calling. Cell connection is virtually impossible where i live (no to barely perceptible signal). There is no menu item for Wifi calling on the G4.
Does that mean that that it is out of the question on GSM? And out of the question if i switch to CDMA?

My Alcatel fierce xl is saying under WiFi calling, error reg99 unable to connect. I don't know how to fix this because my phone was freaking out for a while and something happened and for a long time, I couldn't text over WiFi or even call. I use Walmart family Mobile which runs off of T-Mobile, and when I first got the phone, it worked fine. I tried different APNs settings, but none worked. Please help me find a solution to get past this. 😊

If you're a Ting customer just get a hold of us and we can give you a hand. When an error happens setting up the WiFi calling it usually has something to do with a setting on our end. You can reach us by giving us a call or through our online chat at Ting.com.

I recently switch over from AT&T and my phone is a Galaxy S7 Active on GSM. When I was on AT&T the wi-fi calling option was enabled and I used it all the time but since I've switched it is greyed out in settings. Is there anything else I need to do to get it enabled with Ting? I've enabled it for my phone on the website but it has not changed anything.
Thanks!

The AT&T ROM on the Galaxy S7 Active doesn't have the right credentials stored to access our WiFi calling implementation. You'd need to flash either a T-Mobile or Universal Unlocked ROM to your phone in order to access WiFi Calling on that phone, because those ROMs have the right credentials to access it.

If you're not comfortable flashing a custom ROM to your phone, WiFi Calling isn't a feature you're going to be able to take advantage of on your AT&T Galaxy S7 Active while it's on Ting.

Thanks Mitch. I guess the one thing keeping me from doing it right now is this warning "unlocking the bootloader will trip Knox and make it so apps like Samsung Pay and Secure Folder will not work."
I use Samsung Pay more than I use wi-fi calling (or calling) so I'll hold off.

I read somewhere else that mms is also impaired on the network with the AT&T ROM with the network. Is that correct? I noticed the one picture I tried to send was just clucking an never went earlier today.