HP OmniBook 600C/CT. Familiarization Guide

Transcription

1 HP OmniBook 600C/CT Familiarization Guide his guide is for experienced HP Response Center personnel, CEs, and reseller technicians. That is, personnel that have already completed the HP Vectra PC family training course, or equivalent, and have at least six months of experience servicing the HP Vectra PCs. It is a self-paced training guide designed to train you to install configure, and repair the OmniBook Notebook PC. You can follow it without having any equipment available. Microsoft, MS, and MS-DOS are registered trademarks and Windows is a trademark of Microsoft Corporation. LapLink Remote Access is a trademark of Traveling Software, Inc. System Soft is a registered trademark and CardView, CardSoft, and CardID are trademarks of SystemSoft Corporation. 1

12 Display/video High performance video: Accelerated local-bus video with 32-bitBLT Memory: 1-MB display RAM - not upgradeable Video Graphics Controller: Chips and Technology chip External video resolution : Supports VGA/SVGA external monitors with up to 1024 x 768 x 256 colors in noninterlaced mode. Resolution options: 640 X 480 X 16, 256, 32,000; or 64,000 Colors 800 X 600 X 16 or 256 Colors 1024 X 768 X 16 or 256 Colors Auto detection of external monitor without rebooting Note: Includes option to simultaneously display external video and notebook display. TFT Display Quality TFT display manufacturing is a high precision but imperfect technology and manufacturers cannot currently produce large displays that are cosmetically perfect. Most if not all TFT displays will exhibit some level of cosmetic imperfection. These cosmetic imperfections may be visible to the customer under varying display conditions and can appear as bright, dim or dark spots. This issue is common across all vendors supplying TFT displays in their products and is not specific to the HP OmniBook display. The HP OmniBook TFT displays meet or exceed all TFT manufacturer's standards for cosmetic quality of TFT displays. HP does not warrant that the displays will be free of cosmetic imperfections. TFT displays may have a small number of cosmetic imperfections and still conform to the display manufacturers cosmetic quality specifications. Here are some guidelines to use in determining what action to take on a customer complaint of cosmetic imperfection in their TFT display: 1. The unit should be viewed in the customer's normal operating condition. This means if the customer uses the unit predominately in DOS, or Windows, or in some other application or combination of applications, that is where the determination shall be made. Self test is not a normal operating condition and is not a sufficient tool to interpret display quality. 2. In the customer's normal operating mode: TFT Display Quality a. If 4 or more variant pixels appear clustered in the area approximated by a thumbprint on the display surface, then the display should be considered for replacement. 12

13 b. On OmniBook 4000CT models, if more than 30 total pixels anywhere on the display are bad, then the display should be considered for replacement. On OmniBook 600CT and OmniBook 5000CT models, if more than 15 total pixels anywhere on the display are bad, then the display should be considered for replacement. These are the only conditions in this guideline that may call for a replacement due to a defect in material or workmanship based on the HP Limited Warranty Statement. 3. If a display is considered for replacement, it should be clear to the customer that cosmetic variations on the replacement display may also exist, and may require the customer to use a work-around to obscure the cosmetic imperfection. 4. Customers with cosmetic-based complaints only, that do not conform to the above conditions and tests will not normally be considered for display replacement. It will be left to the judgment of the HP-responsible person who, in working with the customer, to identify work-arounds that are reasonable and appropriate for the individual customer. Customers who must have a more perfect display solution should consider switching to an OmniBook with a DSTN display. We expect over time that the industry will continue to improve in their ability to produce displays with fewer inherent cosmetic imperfections and will adjust our HP guidelines as the improvements are implemented. User interface Keyboard: 85-key, touch-type keyboard; industry standard, full sized key spacing with embedded numeric keypad. Includes 12 function [Fn] keys located on the top key row above the numeric keys. Microsoft mouse compatible, 2 button pop out mouse emulates desktop mouse operation. Located in the upper right corner of the unit, accessible by a clearly marked push button. Optional pointing device: Serial mouse or with the enhanced port replicator a PS/2 mouse port. Power Battery type: 9.6 Vdc rechargeable NiMH. NiMH battery does not require complete discharge before recharging. There is no "memory" effect that reduces battery life. Lithium Ion battery, 9.6 Vdc rechargeable, standard for the OmniBook 600CT and can be used in the OmniBook 600C with optional battery pack, p/n F1121A Recharge time: NiMH quick charges in approx. 90 minutes when the unit is off or in use. Lithium Ion quick charges in approx 2 hours with unit off or in use. Battery life: 3.0 to 3.5 hours depending on screen brightness and I/O usage. Power Battery signals: 2-minute low battery warning followed by controlled shutdown to preserve data for several days prior to recharge. 13

14 AC adapter: 100 to 240 Vac (50 to 60 Hz) input; 12 Vdc, 2.5A output. Use only an HP F1044B AC adapter (the type shipped with the OmniBook). Using any other adapter could damage the OmniBook and void the warranty. Always plug it into a grounded outlet. Instant on: Maintains OmniBook in ready-to-work state for weeks on a full charge; when turned on it returns instantly to previous state. No waiting for restoring from disk. Accomplished by the use of self refreshed DRAM technology. Power management: Advanced Power Management 1.1 Three power management settings: 1) Advanced: Provides full power management capabilities provided. This setting yields the longest battery life. OmniBook power option settings: Computer: Period of inactivity after which the OmniBook turns off. (If the OmniBook has a modem and the modem is turned on, the next option determines the period.) Settings: 2 minutes to 60 minutes; default: 2 minutes. Note: While plugged into AC Adapter the OmniBook will not turn off due to inactivity. Computer (modem in use): Period of inactivity after which the OmniBook turns off if a modem is present and actively connected. Settings: No turn off to 60 minutes; Default: 10 minutes. Note: While plugged into AC Adapter the OmniBook will not turn off due to inactivity. Hard Disk: Period of inactivity for the hard disk after which the hard disk turns off. Settings: No turn off to 5 minutes; Default: 30 seconds. 2) Standard: Selecting standard disables the Windows, MS-DOS, and OmniBook power management and will result in the OmniBook rebooting each time it is turned on. 3) Off: Selecting off disables the Windows, MS-DOS, and OmniBook power management and will result in the OmniBook rebooting each time it is turned on. Energy S.T.A.R. compliant 14

16 Storage environment Storage Temperature with data retention: 32 to 131 degrees F (0 to 55 degrees C). The PCMCIA hard drive in the OmniBook is sensitive to rapid changes in temperature and humidity (e.g. turning on an OmniBook in an air conditioned building immediatly after removing it from a hot and humid car trunk). This can permanently damage the hard drive. The OmniBook should be allowed to reach room temperature before turning on the product. Storage humidity: 90% relative humidity at 104 degrees F (40 degrees C) maximum Environmental Testing ESD as per IEC-801-2, EN Drop testing: 1 drop flat onto all six faces from.75 meter Also tests for altitude, magnetic & radiated susceptibility & interference, shock & vibration. Note: These are the tests that HP designs notebook computers to meet. Due to normal variations in the components of individual machines, some machines will perform better and some won't perform as well. HP does not guarantee that every notebook computer will meet these specifications. BIOS Plug and Play BIOS stored in EEPROM. User Upgradable via floppy drive. Instructions for how to upgrade the BIOS come with the BIOS in a readme.txt file. BIOS comes in 5 languages (English, French, German, Italian, and Spanish). When upgrading/replacing a BIOS, ensure that the BIOS language matches the software on the hard drive. Always check to make sure the correct BIOS is installed after replacing the motherboard. A corrupt BIOS that prevents the machine from booting requires either a special BIOS recovery tool (check your Product Support Plan to see if this tool is available to you) or a motherboard replacement. The BIOS can be corrupted by interrupting a BIOS upgrade in the middle of the process. Some models require that the BIOS matches the operating system. Check your Product Support Plan to see if this applies to the machine you are working on. Software and Operating System Microsoft Windows for Workgroups 3.11 MS-DOS 6.2 Easy upgrade to Windows 95 using HP MCD supplied upgrade process. 16

17 Software and Operating System Laplink Remote Access for easy connection to desktop PC, network printers, and other OmniBooks HP PIM: Appointment book, phone book HP financial calculator Applications can be assigned to any of the 12 function keys for hot-key access Automatic printing utility for function key labels Supported Operating Systems Windows 3.1 and other operating systems (OS/2, Windows NT) are not formally supported on the OmniBook 600 by Hewlett-Packard. A best effort basis will be made by MCD's technical staff, however, the customer will be referred to the operating system manufacturer for further support. OS/2 does not run on the OmniBook 600 at this time. Security Physical security from Kensington Lock System password: When the password setting is enabled, a window shall pop-up to allow the user to enter the old password, enter a new password and to verify the new password. When no password is currently in use, the Old Password field is disabled. To provide both security and convenience, the user can specify whether a power-on password is required. When enabled, the unit will prompt for password at turn-on (either after boot or restore from disk). If the user forgets the system password, there is a master password that will unlock the OmniBook. The user must call the Mobile Computing Division Technical Support to follow a process to unlock the OmniBook. 17

18 Password Decode If the user forgets the system password, there is a master password that will unlock the Omnibook. The user calls Technical Support to determine this master password as follows: 1. Support will tell the user the keys to type at the password entry screen: [alt][shft][f10] 2. The Omnibook generates and displays an encoded master password. This is displayed under the normal password entry area. At this point, this is the only password that will unlock the Omnibook unless the user presses [ESC] to remove the encoded master from the password entry screen. Then the user's stored password can be entered. 3. The user reads the encoded master password to Support. 4. Support runs a program that decodes the encoded password, and reads the decoded password (alphanumeric) to the user. 5. The user types in the decoded password. 6. Omnibook decodes the encoded master password it generated and compares it to the decoded password typed in by the user. 7. If the two passwords match, the Omnibook is unlocked. The forgotten password is automatically erased. Support can then guide the user through the process of entering a new password. 8. If the two passwords do not match, the previous sequence must be repeated until the user correctly enters a master password. The encoded master password is an eight-character alphanumeric sequence that the Omnibook generates at random every time the appropriate keys are pressed in the password entry screen. Because it is generated randomly, a master password can only be used to unlock the Omnibook once. If the user forgets the password at another time, it will require another call to Support. (If the user presses the appropriate keys by mistake, pressing [ESC] will allow entering the stored password.) 18

19 Password Decode Policy The password descramble programs for the HP OmniBook PCs are protected as HP Company Private information. They may not be copied, backed-up, printed or distributed. There are only six official copies of each program. In addition to protecting the program itself, it's use is also controlled. Hewlett-Packard and authorized support providers must ensure with written evidence that the OmniBook that is being "descrambled" is actually in the hands of the unit's actual and current owner. This requires a sales receipt showing the unit serial number and owner's name, or a written statement from the owner attesting that they are the owner of the unit. The statement can be a FAX copy of the document. The fact that the unit is in the hands of an HP representative on the behalf of the customer is not evidence of ownership. In addition, HP will not descramble a unit for any non-owner, even if it involves law enforcement agencies. If you receive such a request, you should notify management and HP Corporate Legal immediately. (These requests may require a court order prior to our participation.) Further, you must log the name, serial number and date of the running of the descramble program, and file the written backup with the log. The log and backup is subject to standard record's retention process and review. The final issue relating to descramble of passwords is that HP cannot provide information to users that would assist them in improperly descrambling a password and opening a unit. 19

20 Notebook Hardware Structure Field Replaceable Assemblies Battery Module (End User Replaceable) The Battery Modules is user replaceable. To remove it, turn the OmniBook off. If AC power is plugged in, don't remove the AC power while the battery is out. Turn the unit over. Slide the two latches away from body of battery and lift battery out. Reverse the procedure to install a new Battery or Floppy Disk Drive Module. If AC power is not plugged in, hold down the F4 key and press the on botton to force the OmniBook to check the level of the new battery. The latches that hold the battery in place should be replaced if damaged. These latches slide off once the battery is removed. Inspect the rails that the latches slide on. If these rails are badly damaged, the base exchange unit must be replaced to correct damaged rails. Warning: Be careful not to short the terminals on the battery, this can generate a lot of heat, causing burns and fire as well as damage to the battery. 20

21 Keyboard (Hewlett-Packard Authorized Service Providers Only) To remove the keyboard of the OmniBook 600, insert the Keyboard Removal Tool (see the Product Support Plan for a part number) or a thin metal spatula between the keyboard assembly and the top case just above the F8 function key. Catch the front edge of the spatula under the keyboard assembly and push the upper edge of the spatula toward the display. The center of the keyboard assembly will pop up. Continue pulling up the center of the keyboard assembly allowing it to flex until the tabs on either side of the back of the keyboard slide out of their slots. The keyboard can then be rotated forward to allow access to the keyboard cables. Slide the sleeves of the keyboard connectors forward and remove the cables (see illustration to the left for removal of cables). A small probe will help get to the sleeves and in alignment of the cable during installation. Once the keyboard is out, check the two plastic pyramids (see inset in diagram above) to see if they are sharp or flat on top. If they are sharp, flatten them slightly (1/8") with a blunt punch. These plastic pyramids can cause damage to the keyboard cables over time. To install the keyboard reverse the above procedure. Make sure that the keyboard cables are lined up properly with the keyboard cable connectors when installing the cables. 21

22 Mouse Assembly (End User Replaceable) The Mouse Assembly is user replaceable on the OmniBook 600. To remove mouse assembly, push the mouse button above the keyboard near the right side of the unit just above the On/Off key. The mouse should partially eject out the right side of the machine. Grab the mouse and pull out firmly. The whole assembly will detach. To replace the mouse, insert the tab of the mouse into the slot in the back of the mouse housing. Slide the mouse in place. It takes a firm push to get the mouse over the detent that keeps it in place Early mice on the OmniBook 600 had some reliability problems. Check the mouse date code by extending the mouse button assembly (pinch the mouse button assembly and lift up) and looking inside the assembly. If the mouse has a date code earlier then (year - week #) the mouse should be replaced even if it still functions. 22

23 Hard Disk Drive (End User Replaceable) The Hard Disk Drive (HDD) is user replaceable. To remove the Hard Disk Drive, exit all programs and exit windows, turn unit off, disconnect unit from AC power, turn unit over, and remove battery. Slide the tabs toward each other as shown in the diagram below.. Pull the Hard Disk Drive and Tray Assy HDD out the right side of the unit. Reverse the procedure for installation. Note: It is difficult to remove the Hard Disk Drive without the Tray Assy HDD. Remember to use the tray! Follow the instructions with the recovery disks or CD ROM to restore the hard disk drive image. The 170 MByte Hard Disk Drives are no longer available. All bad 170MByte drives should be replaced with 260MByte drives. 23

Congratulations on your purchase of the GIGABYTE Notebook! This Manual will help you to get started with setting up your notebook. For more detailed information, please visit our website at http://www.gigabyte.com.

Congratulations on your purchase of the GIGABYTE Notebook. This manual will help you to get started with setting up your notebook. The final product configuration depends on the model at the point of your

P55 V3.0 Congratulations on your purchase of the GIGABYTE Notebook. This manual will help you to get started with setting up your notebook. The final product configuration depends on the model at the point

V2.0 Congratulations on your purchase of the AORUS Notebook! This Manual will help you to get started with setting up your notebook. For more detailed information, please visit our website at http://www.aorus.com.

P34 V6.0 Congratulations on your purchase of the GIGABYTE Notebook. This manual will help you to get started with setting up your notebook. The final product configuration depends on the model at the point

Thank you for purchasing this Factory Service Manual CD/DVD from servicemanuals4u.com. Please check out our ebay auctions for more great deals on Factory Service Manuals: servicemanuals4u Notice The information

Congratulations on your purchase of the GIGABYTE Notebook. This manual will help you to get started with setting up your notebook. The final product configuration depends on the model at the point of your

Congratulations on your purchase of the GIGABYTE Notebook P7! This Manual will help you to get started with setting up your notebook. For more detailed information, please visit our website at http://www.gigabyte.com.

b Computer Setup (F10) Utility Guide Evo Desktop Family Evo Workstation Family Document Part Number: 215867-004 May 2002 This guide provides instructions on how to use Computer Setup. This tool is used

System Release Notes Express5800/320LB System Release Notes PN: 455-01681-004 2 Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related

Compaq Presario Desktop Products Upgrading and Servicing Guide The information in this document is subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to

What You Will Learn... Computers Are Your Future Chapter 6 Understand how computers represent data Understand the measurements used to describe data transfer rates and data storage capacity List the components

12 August 2002 Boot Process Section Four Troubleshooting Bootup Problems Introduction GENERAL What happens in the bootup process is extremely important to both the performance and reliability of the operating

AwardBIOS Setup Utility Modifications to the BIOS Setup settings should be performed by advanced users only. Setting items to incorrect values may cause your system to malfunction. Introducing BIOS Setup...2

Computer Setup User Guide Copyright 2008 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark

Congratulations on your purchase of the GIGABYTE Notebook. This manual will help you to get started with setting up your notebook. The final product configuration depends on the model at the point of your

Upgrading and Servicing Guide The only warranties for Hewlett-Packard products and services are set forth in the express statements accompanying such products and services. Nothing herein should be construed

Installation Guide N5101A Baseband Studio PCI Card Overview This guide provides instructions on how to install the N5101A Baseband Studio PCI card in a PC. The PCI card is installed in a PC and is used

Phoenix SecureCore TM Setup Utility Important information: We continually strive to bring you the latest and proven features and technologies. As part of our drive to continually improve our products modifications

6 Chapter 6 The BIOS Setup Program 6.1 Introduction The BIOS (Basic Input and Output System) Setup program is a menu driven utility that enables you to make changes to the system configuration and tailor

Getting Started HP Retail Systems Copyright 2012, 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows are U.S. registered

User Manual CS-62U Read this guide thoroughly and follow the installation and operation procedures carefully in order to prevent any damage to the units and/or any devices that connect to them. This package

Computer Components Study Guide In this lesson, we will briefly explore the basics of identifying the parts and components inside of a computer. This lesson is used to introduce the students to the inside

Lenovo IdeaPad U510 User Guide V1.0 Read the safety notices and important tips in the included manuals before using your computer. Note Before using the product, be sure to read Lenovo Safety and General

Congratulations on your purchase of the GIGABYTE Notebook. This manual will help you to get started with setting up your notebook. The final product configuration depends on the model at the point of your

A+ Guide to Managing and Maintaining Your PC, 7e Chapter 1 Introducing Hardware Objectives Learn that a computer requires both hardware and software to work Learn about the many different hardware components

Building A Computer: A Beginners Guide Mr. Marty Brandl The following was written to help an individual setup a Pentium 133 system using an ASUS P/I- P55T2P4 motherboard. The tutorial includes the installation

PCIII Technical Manual for Installation and Repair of Portable ATX Cases 1999 by PCIII 1999 by PCIII - 1 - Warning! Safety Precautions Do not expose the device to rain or humidity in order to avoid risk

Machine type: 10087/3110 Lenovo IdeaCentre Q180 Series User Guide Version 1.0 2011.09 31500665 Important Safety Information Before using this manual, it is important that you read and understand all of

Tyan Computer Transport PX22 Service Engineer s Manual 1 Precaution To read through the user manual, check all assembly and follow setup process before any operation on this server To keep paper clips,

Installing the Dionex PeakNet System Follow these installation instructions step-by-step, in the order specified. Failure to do so will prevent the PeakNet system from operating. 1999 Dionex Corporation

EUCIP IT Administrator - Module 1 PC Hardware Syllabus Version 3.0 Copyright 2011 ECDL Foundation All rights reserved. No part of this publication may be reproduced in any form except as permitted by ECDL

Power User Guide Copyright 2006 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor

2100 POS System 2100 User Guide Thank you for selecting UTC RETAIL s innovative Model 2100 Point of Sale solution! This guide is designed to acquaint you with the features and functionality of the 2100

User Manual CS-62 Read this guide thoroughly and follow the installation and operation procedures carefully in order to prevent any damage to the units and/or any devices that connect to them. This package

WinCON8000-R2/R8 Compact Embedded Controller Hardware User s Manual REV 1.1 2004/10/22 1 Warranty All products manufactured by ICP DAS are warranted against defective materials for a period of one year

USB 2.0 LAPTOP DOCKING STATION WITH VIDEO 410-1864-001B / ACP51US 1 YEAR LIMITED WARRANTY: We pride ourselves on the quality of our products. For complete warranty details and a list of our worldwide offices,

82341C HPIB Installation and Troubleshooting Windows 95 and Windows NT CE, GC, LC and A/D ChemStation, Version A.05.0x and A.06.0x This document will give you the background information that you need in

1. Introduction Onboard-RAID IEI s Onboard-RAID is designed with Promise IDE RAID controller to provide a cost-effective, high performance RAID that adds performance and/or reliability to systems using

MPU-401 May 14, 1996 Compatible Cards Supplemental Notes Installing MPU-401 Compatible Cards in Windows 95 These notes are designed to help you install the following Roland MIDI cards and configure them

Chapter 4 System Unit Components Discovering Computers 2012 Your Interactive Guide to the Digital World Objectives Overview Differentiate among various styles of system units on desktop computers, notebook