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Kenya Airways, a member of the Sky Team Alliance, is a leading African airline
flying to 54 destinations worldwide, 44 of which are in Africa and carries over
four million passengers annually.

The airline was recently
voted the Leading Airline in Africa by passengers in the World Travel Awards.
It has also been voted the Leading Airline in Africa – Business Class four
years in a row.

Most recently it has scooped
top awards at the Africa Investor (Ai) Tourism Investor Awards and was declared
the Business Airline of the Year in Africa.

Position Ref No:IRC42130

Position Title:HR Talent Specialist

Brief Posting Description:To support the creation
and sustenance of talent pipelines across the business through establishment of
graduate management programmes in mission critical functions in conjunction
with Relationship Managers.

Detailed Description

1) Talent Scouting and
Pipeline build up

Populate the
Talent Database for all job families which will allow the business to
reduce time and effort spent on the identification and recruitment of
talent into the business.

Coordinate
activities that promotes the recognition of KQ as a employer of
choice in the market place such activities include Career Fairs (both
local and international); Partnership with programs like Junior
Achievement and AIESEC etc.

2) Manage the
Recruitment Process for the organization

Prepare a
recruitment Plan - for all resourcing assignments covering all aspects of
the recruitment, selection and induction for the position and obtain sign
off through the HR Relationships Manager’s on all recruitment plans.

In liaison with
the HR Relationships Manager’s, develop the job advertisement.

Liaise with the
relevant media houses/marketing for placement of the advertisements within
the approved medium.

Together with
the HR Relationships Managers and the line managers, determine what mix of
experience, knowledge, and skills is required and sequence steps to get
the right number of right people in the right place at the right time.

4) Reporting

Provide using
the E-Recruitment Management Tool weekly, monthly and quarterly reports
that is both quantitative and qualitative via hire metrics which may
include but not limited to satisfaction surveys and new hire attrition
among others as defined by the business.

5) Cost Management

Execute tactics
with continued focus on achieving results within budgets, minimizing cost
per hire

6) Coaching Hiring Teams

On best
practices in interviewing techniques and on the role of the assessor at a
selection centre

7) Expatriate Management

Assist the
Talent Delivery Manager in the implementation of the Expatriate Management
Process as assigned

Ensure all
expatriate contractors have valid contracts with Kenya Airways before they
join or extend their stay; ensuring there is a record of the contractors
requisition and local understudy is identified to be trained during the
duration of the contractors stay with Kenya Airways

8) Policy Management &
Review

Working with
the Talent Delivery Manager, propose and implement on-going improvements
to staffing efforts in line with best practice and business demands.

Minimum Requirement

Graduate Degree
and Higher National Diploma qualification in Human Resource Management.
Certification in psychometric testing will be an added advantage

5 years work
experience in a busy HR environment in a large commercial organization of
which at least 2 years should be in a middle management role in HR.

2 years
experience in a resourcing function using competency based assessments
tools including psychometric profiling and ability tests.

Experience
working with an ERP (working knowledge of oracle will be an added
advantage

Providing a
compelling vision to keep the organization focused on Customer
Relationship Management strategically, tactically and in real time,
continuously and mutually with key stakeholders.

Bringing all
customer data together in a single location, aligning processes among
stakeholders in the service of the end customer, and smoothly integrating
the Customer Relationship Management activities of other executives, lines
of business and functional areas.

Selecting among
the often competing requests for projects, funds and people, in accordance
with the Customer Relationship Management vision, such as the issue of who
is promoting the project, what technology can accomplish or whether new or
existing customers merit the most attention from Customer Relationship
Management.

Helping
management and staff at all levels to understand Customer Relationship
Management concepts and the firm’s vision for Customer Relationship
Management, as well as communicating customer, market and profitability
data to describe the firm’s progress as it proceeds on its Customer
Relationship Management journey.

Setting
expectations to help individuals and groups align their performance with
the goals for Customer Relationship Management.

Ensuring that a
sufficient flow of people, time, money and knowledge goes to the Customer
Relationship Management areas that need these resources.

Ensuring that
financial and operational controls are in place to monitor and improve
customer performance and that any trust that might have been extended to
any stakeholder under the Customer Relationship Management vision is not
abused.

Measuring,
Evaluating, organization and integration of the CRM modules for all
functions

Building new
best practice proposals to ensure innovative automation for CRM of the
airline.

Brief Posting Description:To plan and execute
both scheduled and adhoc audit assignments in compliance with the international
standards for the professional practice of internal audit so as to bring about
systematic, disciplined approach to evaluate and improve the effectiveness of
risk management, controls and governance processes within KQ.

Detailed Description

Plan and
Execute specific audit engagements within specified time budgets to
accomplish the audit engagement plan.

Identify and
profile various risks inherent in specific audit assignment, discuss them
with the respective line managers and jointly agree on actions to be
implemented for risk mitigation.

Identification
of opportunities to add value through improved business efficiencies and
effectiveness.

Prepare reports
on audit findings and jointly agree with line managers on action plans to
address identified risks and control challenges.

Maintain
liaison with audit clients (line managers) to enhance the control
environment within the company through regular follow-ups and
consultation.

Prepare neat,
detailed, understandable and cross-referenced work papers to evidence work
done and for future references, in compliance with standards for
professional practice in internal audit

Execute audit
activities to ensure reliability and integrity of information and
effective use of company resources and compliance with contracts,
standards and policies.

Negotiate group
rates, tour operator deals, consolidator packages with the sales
organization to maximize revenue opportunities for the airline.

Minimum requirement

A professional
degree preferably in Finance, Economics, Mathematics, Business, Commerce
and Engineering.

At least one
(1) year of work experience in an Analytical area.

Ability to make
decisions in a fast-moving, ambiguous environment

Demonstrates ability
to interpret data, affinity with numbers and able to draw implications and
modify approach

Standalone team
player and able to prioritize work with little supervision

Excellent
communication and presentation skills.

Excellent
skills in analysis for high quality commercial solutions.

Position Ref No:IRC41464

Position Title:Operational Audits Manager

Brief Posting Description:To plan and supervise
the execution of operational audit assignment so as to provide assurance to
management and the Board to ensure risks are minimized and operations carried
out effectively and efficiency.

Detailed Description

Plan, monitor
implement and control operational audits to ensure efficiency and
effectiveness of operations, adequacy and effectiveness of risk management
processes, compliance with laws & regulations, and safeguard of
assets.

Ensure
implementation of ERM in group to ensure management and the Board
understands sources of risks and how to manage these building for
capability

Ensure
implementation of CSA to equipment management with knowledge to assess
business risks

Allocate
resources to assignments to ensure effective execution

Review work
papers to ensure conformity to standards for professional practice of
internal auditing and meet audit objectives

Review draft
audit reports to ensure conformity to internal audit standards and to meet
target audit needs while adding value to the business.

Participate in
client planning and close out meetings to agree audit objectives, scope
and recommendations and implementation schedule

Develop, train
and manage assigned staff

Follow up
implementation of audit recommendation to ensure timely action and
mitigation of identified risks

Participate in
acquisition, implementation and sign off of IT projects to ensure resource
optimization and integrity of process

Assist internal
auditors in extraction and analysis of data using CAATTs to assist auditor
efficiently

Minimum Requirements

At least 5
years experience in a professional audit firm with evidence of handling
major operational audits successfully in a senior role

Solid knowledge
of operational procedures, best practices and benchmarking methodologies