Barrie, Ontario, Canada—August 18, 2014— MacNeil Wash Systems, a Ryko Solutions Company and leading supplier to the tunnel car wash industry, has named Tara Favretto as its new Customer Service Manager. In this new role for the company, Favretto will be responsible for guiding inside sales and order processing, working closely with the 48 members of MacNeil’s international distributor network and five North American sales managers to process and track customer orders.

“Tara comes to MacNeil with a tremendous amount of organizational experience and technical expertise to deliver best-in-class customer care,” said Jeff Tulk, Plant Operations Manager for MacNeil Wash Systems. “This is a key role in the partnership we have with our distributors and owner-operators and I’m looking forward to having Tara lead significant growth on our key objectives in this area”.

Favretto’s past experience is centered in inbound/outbound customer service and project management for the manufacturing and engineering sectors, as well as in logistics and quality control. Most recently, she worked as project manager with a custom manufacturing company. She has also had background as a CAD (computer-aided design) designer, and operated her own online CAD solutions company, giving her greater insight to the linkage between tunnel project designs and finished system delivery.
“I’ve studied MacNeil’s processes and I’m very impressed with the strict adherence to quality that this company exhibits through all facets of its business. I look forward to talking with our distributors and customers and spearheading ongoing and new initiatives that will strengthen their businesses,” Favretto said.

About MacNeil Wash Systems, a Ryko Solutions Company: For over 30 years, MacNeil Wash Systems has provided superior car wash equipment to the tunnel car wash industry, automotive dealers, fleet and rental markets. Their turnkey systems, profit- boosting add-ons and cost-effective retrofits have been the envy of the industry, delivering a consistently superior clean with lower maintenance, higher throughput and greater revenue opportunity.