memoQ 2013 installs next to memoQ 6.2, so that both versions are available on the computer, with the following limitations: memoQ 2013 and memoQ 6.2 cannot run at the same time. memoQ 2013 can open projects that were created in memoQ 6.2, but the projects…

This article is based on content generously provided by Dominique Pivard. On his original blog post available here, you also find the two "how to" nicely presented in a convenient video format. Context: in a "Trados project", you were sent translation memories…

Context: you want to add a Hunspell dictionary to memoQ's spellchecker, and you can't download them from ftp.osuosl.org/pub/openoffice/contrib/dictionaries anymore. Fix (temporary): It seems indeed that this FTP folder has simply been removed!! It is not…

Title : What does your yearly support & maintenance contract entitle you to? Description : A free yearly support & maintenance contract is automatically granted to you with your purchase of a memoQ license. What does this contract entitle you to?…

Title: Additional server licenses do not show up in the license list Context: You have received additional licenses, but they don't show up in the list of licenses after updating the server licenses. Description: The server activator tool doesn't always download…

Title: I cannot submit a job to Asia Online Description: You have set up your Asia Online account in memoQ. You have pressed the Test connection link and the test succeeded. However, you cannot submit a job to Asia Online. This might be caused of the project…

Title: Automatic updates of memoQ - troubleshooting and log file locations Description: If the automatic updater (a.k.a. auto-update) is not installing the latest official update of memoQ, follow these steps to help Kilgray support troubleshoot the problem.…

Symptom You receive an error message when you click the confirmation link in the registration e-mail you received from Language Terminal, or when you paste the activation link from the e-mail in the text box in the Language Terminal website. Resolution Visit…

Title: Changing the language of the notification mails sent by the memoQ server Context: The memoQ server sends English notification e-mails to translators, project managers, etc. by default. You may have a different communication language in your organisation,…

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