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Can you hit the DASH button on the other DVR and see if it says anything about SWiM being connected?

Also, when the CCK is powered on, what lights are lit on it? The Power and Activity lights should be green.

Next, can you swap out the Ethernet cable from the CCK to the DVR with a different one?

Lastly, another way to test if the Ethernet port is bad (which I will admit is always a possibility, however, slim) on this receiver would be to connect the CCK to your other DVR. If you do that, disconnect the Ethernet cable from that DVR and reset the Network Settings. Then power up the CCK and connect the Ethernet cable from the CCK to the other DVR. You should get an on-screen prompt that a wireless adapter has been detected.

Not quite sure why the receiver is not indicating that you have SWM connected then.

Anyways, your next best test is to move the CCK to the wired DVR and see if it works there. You can also see if you can run a long ethernet cable from your router to the currently wireless receiver and after resetting Network Settings seeing if the wireless receiver (now wired) will connect.

To be honest this technology passed be by a few years ago. It used to be single coax into a receiver and you were done. Now I have the Zinwell WB68 feeding all the rooms but to the best of my knowledge, that's all I have other than the dish.

To be honest this technology passed be by a few years ago. It used to be single coax into a receiver and you were done. Now I have the Zinwell WB68 feeding all the rooms but to the best of my knowledge, that's all I have other than the dish.

Again, thanks for trying to help me out. It is much appreciated.

Okay, if you have a WB68, you are not on SWiM, which means that you need two coax cables to each DVR to have full functionality with the DVRs. How many cables are coming from the dish into your house?

OK . . .there are 4 cables going into the WB68 and 8 out. There is one cable going to each HR21. We can record 2 programs and watch a third recorded program at once. Not sure what dvr functions I'm missing?

OK, my bad. I just worked the receiver out and you are right, there is two cables on both. Now I am even more confused. I just checked and only three rooms have the dual coax boxes. I just had the basement done and it has a single coax coming from the WB68. What will I need to do to get a new HR34 working? I'm guessing it has something to do with the SWiM which I have no idea about.

Probably best to call DirecTV to get a SWM upgrade and professional installation for your HR34. You cannot use the HR34 on your current setup. And its five tuners will require the addition of a SWM16 switch to your current equipment. DirecTV's installation fee will cost you less than buying all of the required equipment yourself.

OK, my bad. I just worked the receiver out and you are right, there is two cables on both. Now I am even more confused. I just checked and only three rooms have the dual coax boxes. I just had the basement done and it has a single coax coming from the WB68. What will I need to do to get a new HR34 working? I'm guessing it has something to do with the SWiM which I have no idea about.

Again, I'm sorry for the confusion I have caused.

Don't worry about it. As mentioned, that's why we're here. I'd say that you would want DirecTV to do the install for you. When I upgraded to a SWM16, I paid $50 for the install. The SWM16 itself is about $250.

*Press menu on the remote
*Go to Settings & Help
*Go to Settings
*Go to Network Setup
*Go to Advanced Setup
It will take a few moments for this to populate
*Go to Setup Wireless
If Setup Wireless doesn't display, restore defaults and try again.

DirecTV TechnicianMy thoughts and opinions are my own, and do not necessarily represent those of DirecTV, my HSP, or anyone else.