CB warranty and leg elastics

It's pretty well known that CB's leg elastic is crappy and as much as I love my BGs (and I really do) pretty much all 40+ of the ones I own have really relaxed leg elastics. I wouldn't be so annoyed, but all of them were bought new less than nine months ago! I'm thinking about sending them back to get the elastics replaced (half at a time so I'm not high and dry with no dipes) but I'm wondering if it's even worth it cause they'll just replace bad, relaxed leg elastic with bad, destined to relax too fast leg elastic. I've heard it's easy to do even with minimal sewing skills, but I don't really have time (two little ones, husband constantly deployed, no family around to help). Thoughts?

Comments (13)

It IS easy to do, and you can easily do it by hand (I have), but if you can afford to, send them back (if it doesn't cost you) and have them do it for you!

:)

Or otherwise prepare to spend a few evenings in front of the TV replacing them yourself. And if you want better elastic (and a better deal than paying $1 a diaper), pick up some 1/4 inch Stretchrite elastic instead of getting their replacement kit. I do believe (if I remember correctly) the length of the pieces they send you in that is 4 1/4 inch.

I'm not sure what you mean by CB replacing the elastic. I didn't think they did that. Their warranty means you'd send back your diapers & they'd send you back NEW ones. They will sell yours in their used / seconds sales that they do in store & online. I did send a couple back. The cheapest way is to keep the inserts & only send the shells. The inserts are what add weight to the package.

OR, you could spend the money to send them to a WAHM that does elastic repair as a side business. I did this, but to replace my velcro with snaps. It was a bit spendy, but my velcro was awful (snaps weren't offered on BG dipes at that time).

I didn't know they sent back new ones either?! I have about three Flips that I'm getting ready to send back to CB, because after about 4 months of use...they're done. DD is leaking out the legs because the elastic is shot!

I called them the other day and talked to a customer service rep. She said mine were covered under warranty (8 months old) and just to fill out the form online for a return. That gave me a special number to write on my package. Now I can mail just the shells, with my invoice/receipt from when I bought them and include the special number that they emailed me and then they will replace them (with new shells is my guess). They have to be sent with no stains or stink otherwise they will be returned to you.

I however am torn as well, because even if it's new shells the elastic still may suck and I may be having to go through this again in 6-9 months...I could replace it myself and get better polybraid elastic at the craft store. I've heard that 3/8" is better than the 1/4" that they use. I'm just torn. It will likely be the same amount to ship as it would be to buy the elastic (.99$ for 2 yds). I keep going back and forth all the while having 3-5 leaks a day...