Create eSignature Password

If you see this message: "You cannot manage your eSignature from this page.,"follow the instructions on the Contact Us page to request assistance. There is behind-the-scenes configuration that is not in place.

In the Password field, enter a Password to use to sign referrals and orders. Your password must satisfy the criteria defined in the system. If it does not, a message is displayed containing password requirements. Once your password is accepted, go to Step 4.

In the Confirm Password field, enter your Password again to confirm.

Select Save. The system displays a confirmation dialog box.

Select OK. Password Expiration Date is determined using the preconfigured value in the user password expiration system setting, for example, 120 days.

Note: An eSignature password must be set for each of your assigned practices.

Reset eSignature Password

Complete the following steps to reset a forgotten or expired eSignature password:

In the Password field, enter a Password to use to sign referrals and orders. Your password must satisfy the criteria defined in the system. If it does not, a message is displayed containing password requirements. Once you enter an acceptable password, go to Step 3.

In the Confirm Password field, enter your Password again to confirm.

Select Save. The system displays a confirmation dialog box.

Select OK. Password Expiration Date is determined using the preconfigured value in the user password expiration system setting, for example, 120 days.