Be Prepared

If severe weather is in the forecast, take precautions to assure your safety and comfort. Here are some steps you can take to prepare for inclement weather.

Make sure your Pioneer Electric has your correct telephone number on file. If you need to update this phone number, please contact a Pioneer Member Representative at 800-239-3092 or click here.

Place Pioneer's Report An Outage phone number, 800-533-0323, and your Pioneer Electric account number in a prominent place for easy reference.

Activate contingency plans for patients with a medical necessity for electric power. Have a back-up source for medical devices and a plan to evacuate to a facility that is not affected by the power outage.

Keep batteries, flashlights, a first-aid kit, and a battery-powered radio or TV in your home.

Keep a supply of canned or dry food on hand along with a manual can opener.

If you depend on a well, fill bathtubs or other large containers for household use, like flushing commodes.

Touchstone Energy® Cooperatives is a national network of electric cooperatives across 46 states that provides resources and leverages partnerships to help member cooperatives and their employees better engage and serve their members. By working together, Touchstone Energy cooperatives stand as a source of power and information to their 32 million member-owners every day.