Prof.dr.ir. M.F.W.H.A. (Marijn) Janssen

Profile

Prof.dr.ir. Marijn Janssen holds the Antoni van Leeuwenhoek chair in “ICT and Governance” and is head of the Information and Communication Technology section of the Technology, Policy and Management Faculty of Delft University of Technology.

He is also honorary visiting professor at Brunel University, London, and visiting professor at United Nations University (UNU).

Research

Prof.dr.ir. Marijn Janssen is full professor in ICT & Governance. His research is focussed on ICT-architecting in situations in which multiple public and private organizations need to collaborate, in which ICT plays an enabling role, there are various ways to proceed, and socio-technical solutions are constrained by organizational realities and political wishes. ICT-architecting provides principles, patterns and other instruments to guide organizations to design their infrastructure, applications, information, processes and organizations. The landscape is fundamentally changing due to current technology developments like cloud-computing, Software as a Service, blockchain, semantic services, big and open linked data (BOLD) and policy developments like open data and open government. These developments challenge the traditional relationship between governments and the public and new forms of governance are emerging.

Winner best Published Journal Article of IJOCI in 2010. In: S. Overbeek, Y. Gong & M. Janssen (2010). Architectures for enabling Flexible Business Processes: A Research Agenda. International Journal of Organizational and Collective Intelligence (IJOCI), vol. 1, no. 3, pp. 1-19). This paper outlines a research agenda for creating more flexibility in business processes.

Winner Best Policy paper award at the 11th annual DG.o conference. M. Janssen & B. Klievink (2010). ICT-project failure in public administration: The need to include risk management in enterprise architectures. In: Proceedings of the 11th annual conference on Digital Government Research dg.o 2010 (published by ACM), May 17-20, Puebla, Mexico, pp. 147-152). This paper investigates the relationship between project failure and enterprise architecture as a risk mitigation instrument.

Highly Commended Award Winner at the Literati Network Awards for Excellence 2009. Marijn Janssen and Anton Joha (2008). Emerging Shared Service Organizations and the Service-Oriented Enterprise: Critical Management Issues. Strategic Outsourcing. An International Journal, Vol. 1, no. 1, pp. 35-49. In this paper an organization based on services is analyzed and a growth path is presented. This paper adopts a theory-driven approach to develop a set of information management roles and dynamic capabilities for disaster management

Winner, best poster award 9th International Digital Government Research Conference (dg.o 2008). Bram Klievink, Marijn Janssen, Willem Pieterson & Erwin Fielt (2008). Multi-channel Management Strategy and Coordination: The next hurdle in customer-orientation. In: Proceedings of the 9th International Digital Government Research Conference (dg.o 2008), “Partnerships for Public Innovation” (ISBN: 978-1-60558-099-9), Montreal, Canada, May 18-21, 2008, pp. 385-386. In this poster challenges concerning multi-channels management strategies and coordination approaches are presented with needs to be bridged to become really customer-oriented.

Winner, best paper award International Conference on Electronic Governance (ICEGOV 2007), December 10-13, 2007, Macao. Janssen, Marijn (2007). Adaptability and Accountability of Information Architectures in Interorganizational Networks., pp. 57-64. In this paper adaptability and accountability are analyzed as complementary and conflicting variables. This paper was also presented at the meritorious paper session at HICSS41.

Winner, best paper award AMCIS 2005 Americas Conference on Information Systems. Janssen, Marijn (2005). Modeling for Accountability: The case of the virtual business counter pp. 2021-2029. The paper concerns the modelling of cross-agency process to ensure that they are accountable.