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Tyler Z., Appliance Doc

Category: Appliance

Satisfied Customers: 74465

Experience: 9+ years being an appliance technician with factory training.

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I have a frigidaire and the code 5y ce keeps coming up. At

Customer Question

I have a frigidaire and the code 5y ce keeps coming up. At first it would beep with this code. I would unplug and plug it back in. Now no beeping just the code. But the fridge is still running.JA: Can you guesstimate how old your Frigidaire is? And just to clarify, what's the exact model?Customer: FGHS2334KB1 we bought it in July 2010JA: Do you plan on doing the work yourself?Customer: If it is possible, yesJA: Anything else we should know to help you best?Customer: no

Good morning. My name is ***** ***** I'll be assisting you with your refrigerator today. This error 5y ce means you have a communication error between the display board and your main relay control board. Unfortunately the main relay control board has been re-designed due to this issue so it will need to be replaced if unplugging the unit for 5 minutes doesn't reset the issue permanently. The board is located behind the bottom vent panel below the doors. Just remove the bottom vent panel and you'll see a grey or black plastic box mounted below the refrigerator. There is a screw going up into the floor in front of the box you'll need to remove and then the box just slides forward so you can replace the board. Below is a link to the part you'll need to order and replace.

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