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Business processes of a bank and a microfinance institution are sufficiently alike in general. There is a place for competition even for personnel. The corporate group "Bistrodengi" shows significant growth: geographical expansion, increase in the number of workers, technological development. The …

Both small and large companies need to interact with their customers, yet small companies could manage this without any special software, while large companies would find such software vital.
Banks particularly need CRM systems, since front-office employees process the majority …

For organizations whose business is highly dependent on IT services, a disruption in the availability of services or a breach of the confidentiality and integrity of information processed is fraught with significant financial losses. For these companies, a crucial factor is the speed with which information …

Discussions about the reasons that make an employee a source of problems, i.e. an insider, are quite frequent today. Everything to do with people and their motives is always interesting, but there is an area where the problem of insiders can be resolved without going deep into the psychology of the …

The technologies, used to build up IT systems protection, need to keep up with organizational measures, incentives and awareness programs at banks. The human factor, including lack of attention, breach of "inconvenient" regulations, might open up a path for confidential information …

HOST Group of Companies has launched a new product – "Big Retail!" for the operations of the bank's front office. Andrey ZAVADA, Regional Development Director at HOST Group of Companies talks with NBJ about ways to release …

Despite the financial hardships that many banks are facing today due to deterioration in the general economic situation in the country, interest in rebranding remains strong among financial institutions. Why is it so, what criteria are used by banks in selecting contractors and partners to implement …

There are a lot of reasons, which induce credit organizations to resort to the rebranding procedure. Since 2015 TCS Bank will be renamed into Tinkoff Bank, whereas the current name reflects only a part of the credit organization’s functional. For Ellips Bank rebranding is not so much a wish as a need to escape from …

Vladimir KONONOV, Head of Sales and Marketing, United Card Services, told us about the specifics and prospects of trade acquiring.
NBJ: Vladimir, what do you think of the current state of trade acquiring in Russia?
V. KONONOV: International experience shows that it other countries, …

Turnkey outsourcing solutions involving merchant acquiring and card processing services for credit institutions is not new and unknown to the Russian financial market. However, banks still predominantly choose to develop this business line on their own. Experts believe acquiring and processing to be inseparable …

Current conditions in the Russian insurance market are rather controversial – the number of insurers decreases, while the rest of them experience stable performance and increasing total capital, as experts say. The governmental regulations on insurance have become stricter, with the competition growing …

Today you will rarely come across a financial institution which is developing only one credit product. Nevertheless, there are such institutions, and the Housing Finance Bank is one of them. As far back as 20 years ago, at its very inception, it made a stake on the development of mortgage. In an …

August this year marks 13 years since the Federal Law "On Countering the Legalization of Criminal Proceeds and the Financing of Terrorism" was passed. But, as experts say, huge amounts of "black" and "grey" money still pass through bank channels. In …

Probably, many bankers, analysts and observers with nostalgia bring back to memory the period from 2000 till September 2008, when the news about conclusion of transactions on acquisition of Russian bank assets almost followed one another, and premiums to the capital of the acquired banks …

On June 5-6, 2014 Kazan will be a host for the Annual All-Russian Conference IT&Security Forum 2014 devoted to innovations in the area of information technologies, information security and business solutions. Traditionally the forum visitors will see dozens of novelties in IT and IS areas from the leading …

PRODUCTS
In 2013 Diasoft continued to perform component strategy, which is implemented in two software product lines: FLEXTERA and Diasoft FA#. Due to the advances in the development of new technologies capable to support the rapid development of business, the company became the fi rst Russian …

The issues concerning bank cards issuing and acquiring, the development of a national payment system today is one of the most talked about topics in Russia.
Software Product Line Manager Tieto Cards Parsla BETHERE told in NBJ interview about the risks for such processes and …

If earlier building interfaces between the divisions responsible for the development of IT services, their operation and infrastructure support seemed enough, it now becomes apparent that end-to-end management starting from business problems and collaborative development planning …

Automation the contact centre processes is one of the main problems to be solved by any modern bank interested in main­taining and increasing of its market share. The existing and potential client loyalty to a particular financial and credit institution depends on clear and prompt answers to …