Contact Center Solutions Industry News

HOUSTON, Dec 18, 2012 (PR Newswire Europe via COMTEX) --
- Leading IT Service Company Relies on NetIQ to Meet Customers' Demands for Dynamic Cloud Services and Exceptional Service Experience
HOUSTON, Dec. 18, 2012 /PRNewswire/ -- NetIQ [https://www.netiq.com/company/news/](R) today announced that Tieto, a leading European IT service company, has chosen its technology as the basis of its cloud-based data center services. As a result of this partnership, Tieto offers a full Cloud Services portfolio - delivered at the speed and flexibility of the public cloud - that can meet the unique needs of its growing northern European customer base with the consistent and integrated service experience customers have come to expect.

"As an IT services provider, we are very strategic about the technology we choose to build our business. Our partners must have a demonstrated track record in delivering solutions that can speed time to value to end user customers," said Pasi Sutinen, Technical Director, Data Center Services at Tieto. "Moreover, our chosen partners must have a shared passion and vision for meeting customer requirements in light of the major IT trends and challenges: cloud, big data, mobility and social identity."
Tieto ultimately chose NetIQ Cloud Manager [https://www.netiq.com/products/cloud-manager/] to create Tieto Cloud Server [http://www.tieto.com/what-we-offer/cloud-services/cloud-server], a cloud platform that allows customers to choose from pre-defined cloud service packages based on capacity, storage, service level and business criticality requirements. All service packages include consumption-based pricing, making it very easy for business users to scale, manage and budget for a wholly tailored solution that can dynamically respond and adapt to their business needs. Because Tieto cloud services integrate seamlessly with customers' existing networks, customers experience truly dynamic IT service delivery across public, private and hybrid infrastructure.

"When choosing the basis of our Cloud Services portfolio, we scrutinized suppliers' ability to meet the scalability demands, speed and flexibility requirements of enterprise customers. Additionally, our vision and strategy is predicated upon solution delivery - it must be at a breadth and depth that competitors cannot match," continued Sutinen. "When all was said and done, NetIQ was the best choice for us to create our portfolio based on their ability to help us meet our business objectives, their technology and demonstrated track record of success with peer organizations."
Tieto Cloud Services allow customers to provision server capacity without unnecessary investments in additional hardware or headcount. Workflows and workload templates can be easily configured to match and fulfill customers' internal processes so that individual workloads and business services can be quickly provisioned and rapidly scaled with full cost transparency at any given time.

CopyrightA(C) 2012 NetIQ Corporation. All Rights Reserved. NetIQ, the NetIQ logo and Cloud Manager are trademarks or registered trademarks of NetIQ Corporation in the USA. All other trademarks, trade names, or company names referenced herein are used for identification only and are the property of their respective owners.