Punctuation Basics – Part 2

Using Apostrophes, Quotation Marks, Hyphens, Dashes, and Brackets

There's a fair chance that what baffled you most was poor punctuation. Perhaps it was littered with misplaced apostrophes and errant quotation marks. Maybe it had no punctuation at all!

Written business communication needs to be clear, accurate and professional. Punctuation matters. It reflects on you and your company, and on the care you take to communicate effectively.

This article, for Mind Tools Club and Corporate users, follows on from our public article, Punctuation Basics – Part 1. It focuses on more of the most important punctuation marks in written English: apostrophes, quotation marks, hyphens, dashes, and brackets.