Testimonials

Gamma Business Solutions

We have constantly valued RHX Group to
supplement our team’s expertise
in quality business intelligence (report design and query extracts) for
business financial systems.

And one day we discovered they could help us in a different way.
It started with a passing conversation on vague thoughts about changing
how we managed our project information and knowledge. From
there, RHX Group facilitated many conversations to make more sense of
what we wanted, and why we wanted it. We examined what was
possible and what would make a real difference. The team
from RHX Group asked questions, challenged assumptions, shaped our
thoughts into actions, gave us technical advice, inspired us and made a
roadmap to follow – and we started to change. They supported our
journey as a necessary ‘get-around-to-it’ to keep us focused when other
things threatened to distract us, and motivated us if we
procrastinated.

We didn’t know we were going to but we changed
business processes, we
changed personal work practices, we changed tools and documents, we
changed attitudes, we changed expectations. And it has been worth
it, it’s made a big difference and it’s hard to imagine being anything
else now.

Louis Hanlon Pharmacy

We worked with Robert from RHX Group as we took on a
new business. He gave invaluable support at a most critical time.
Starting with understanding our needs and
goals, he provided a complete package of support from planning, to
implementation and follow-up to see how things were progressing. We
experienced a tailored approach with attention to detail and going the
extra mile. We received pragmatic advice and practical
assistance to put in place procedures and systems that would ensure our
business would be well managed and meet our key performance indicators.
We highly recommend the services of RHX Group to entrepreneurs starting
something new or looking to take their business to another level of
profitable capability.

Ravi Maharaj
Owner/Manager
Louis Hamon Pharmacy
____________________

Pharmacy Advantage Services

When Pharmacy
Advantage Services was
a
new business, we realised we
needed pragmatic support and advice in establishing and maintaining the
right business systems. Since our beginning four years ago, RHX
Group has provided us with guidance and expertise across the full
spectrum of evaluating, developing and implementing business
administration solutions. Those solutions have included accounting
system (software and processes), data storage and backup system,
outsourced IT management, and HR management.

As a direct result
of RHX Group’s
involvement, we have managed
significant growth within our organisation, and have developed strong
internal expertise in the key areas of HR, accounting and IT.
Robert’s considerable ‘hands-on’ expertise has been significantly
valuable.

Our team found it very reassuring to work with
Robert. They felt
respected and were not intimidated. They were able to ask crucial
questions knowing they would be listened to and assisted in an
affirming manner.

We continue our relationship with the RHX Group as
we enhance our
current structures and undertake new initiatives.

Alex Webster
General Manager
Pharmacy Advantage Services

_________________________

School of Rural Health, Monash University

We engaged Helen
(from RHX Group) after personal
contact
at Monash University and
endorsement of her capability from within the Monash IT department
where she had been employed. We were
told that Helen’s strengths
were
thinking outside the square in terms of systems for communication, in
which Information technology played an enabling but not controlling
role. And so it proved.

While working with us, Helen was very successful in working with a
number of focus groups across our geographically spread out School of
Rural Health. The School has activity at Mildura, Bendigo, Moe,
Traralgon and Bairnsdale across Victoria and at many related sub-sites.
The School is heavily dependent on a coherent and functioning
Information and Communication Technology system and people who know how
to use it and fix it. A Strategic Plan was developed with a number of
immediate, high-priority, activities which have been addressed,
resulting in a system that functions much better than previously. The
whole School was able to sign off on the Plan as a result of the work
undertaken by Helen. The Rural School Strategic Plan was picked up at
Faculty and now University level and incorporated into a full
University ICT Structure and Plan. The initiative and quality of the
Rural Plan has meant that Rural has continued to take a lead role in
the Faculty in developing concepts around distance education.

We recommend Helen and the RHX Group to help organisations to develop
thoughtful, guided, bottom-up responses to environmental and internal
challenges, particularly around communication and knowledge management.