Lifecell International Complaints & Reviews

Sample contamination rate is very high if you are collecting samples from AKOLA, Maharashtra like place, if your town is close to well operated airport, then only you should think about it. Otherwise delay in reaching sample will surely contaminate your sample. And the guys who sell you this product are not aware of technical stuff involved in this matter, they clearly says that, they have opened the shop and liability of sample quality is with lifecell and here you enter in the loop, where you get frustrated with customer care guys and their vage explanation....

One of Lifecell's marketing executive called on my mother's mobile number and told her that her daughter (i.e. Me) is pregnant. I gave my matrimonial advertisement in a national newspaper and am also registered on Shaadi.com from my Mother's mobile number and my personal email i.d. Without enquiring anything about my marital status, the very first thing she told my mother is - your daughter got a pregnancy test done and she is pregnant. RIDICULOUS. Totally disgusting. When my mother asked where she got her number from, she said you had registered voluntarily. How can I (I am unmarried and I live...

Dear Team,
I enrolled for preserving Stem Cell with Lifecell in October (during Diwaali) along with Babyshield coverage. Cord blood was collected on 24-Dec-2014 and Babyshield sample was collected on 26-Dec-2014. I was asked to wait until last Thursday i.e 08-Jan for the status on Babyshield and until 21-Jan for the Cord Blood sample status. However, today I was told to sign a consent letter so that they will process Babyshield sample and I have to wait until 30-Jan for the Cord Blood sample status.
I don't think that entire process is going as explained and told by Lifecell executive and...

Lifecell is a fraudulent, conniving, criminal and deceitful company. Beware of all their ads. They just cheat innocent parents of their money. My lifecell order no. Is EM-3679 .After buying this plan their medical representive did not present at the time of delievery of my baby as a result cord blood has not been collected. When I asked them for refund they refunded me deducting Rs 5000/ from my paid amount as the fault is from their side. When i asked them for that money they have different answers all time even they are not replying to their mail.
Lifecell is a company of cheats and criminals....

Lifecell international claims themselves to be the no.1 stem cell bank in India showing face of big celebrities like Aishwarya Rai but they are biggest cheaters when comes to pricing and Payments, niether they have any technology nor the compant sticks to a single price when asked.
They claim that stem cell banking is at 19990/- on TV ads.
Thier website shows 19999/-(proof attached)
Thier sales people asks for 50000/-
To some clients they pitch 45000/-
they claim thier technology is the best in the world, while world over biggest research labs and reasearch articles proof that thier...

We just wanted to bring to your notice that on the day of my Delivery, 10th June the cord blood sample was collected after 45 minutes of delivery at Aditya Birla Hospital, Pune due to sheer negligence of Lifecell paramedic team.

We have been trying to reach Avinash, the paramedic who was supposed to be in hospital for sample collection since 7 pm in the evening before getting hospitalised, but there was no response. then we tried reaching Harsha, the alternate number provided to us and she in turn gave another number to be contacted, Ravi. Ravi said he would...

I am one of hundreds who have fallen for the "30 day free trial" advertisement. There is no fine print on the advertisement and no fine print included in the package I was sent. In the mail I received the free tube of Lifecell cream with a single page pamphlet stating how this product works, that it all. I then received a nasty surprise when I realised that Lifecell has taken out over $200 AUD from my account without notice or my authorisation, I did not receive an email to confirm this either. I believe this company is a scam and needs to be reported to consumer affairs....

I opted for stem cell preservation in this company. But sorry to say I m really dissapointed with the services after they have collected the stem cells. I opted for the mode of payment through emi ecs which was not accepted by my bank. For which I approached them to collect cheques. But soo busy people they are at agra that they dont have time to vome. I have called them 50 times for the same but they make fake promises and dont revert back. I am totally dissatisfied with the services of lifecell. This is really bad that the customer is calling every time but they dont have time. I just want them...

Lifecell is a fraudulent, conniving, criminal and deceitful company. Beware of all their ads. They just cheat innocent parents of their money. Once you pay, they disappear and do not even bother to respond to any of your queries. My crm no. Is 070700112 and i am a member since 2007. I deposited my elder son's stem cells and rs. 75000/-with them in 2007. In 2013, i tried to track my sample on the lifecell website and could not do so. I kept getting an invalid crm no. Message. On immediately contacting the head office in chennai (I am in mumbai), i was told that the website was being upgraded...

Hi,
I had my first kid's stem cells stored with crybobank in 2007 and uptil now they give regular update and my experience with them is cool.
For my second kid, I went with Lifecell inpite of getting better offer from Cryobank just because Lifecell had a desk at Clound Nine hospital (Bangalore) where my second kid was born and I have good trust with Cloud nine hospital.

I went for Cord blood and cord tissue package with Lifecell in November 2012. In Jan 2013 I got a letter from Lifecell stating that my baby's cord tissue was found to be contaminated. I asked...

I have register with lifecell for the preservation of stem cells of my child; however, the process could not be completed due to technical difficulties. In spite of my repeated reminders after that , Lifecell, never responded to my mail and telephonic request . They have taken Rs 12500/- as the first installment and five ECS permissions (Rs 12500×5) for the same. Neither the company has refunded the amount nor it answering any of my communications.

I advice to be extremely careful while dealing with his company. Please think that how such company can commit the preservation...

lifecell cord blood bank as they said they are highly accredited but I am sorry to say statement is wrong the fact is that volume of 25ml as per their president state will not sufficient to treat patient more than 25kg body weight, studies are saying double cord unit is required to treat patient this is fact about the concept. so before going with lifecell request you to all expectant family to find out the realty of the concept. don't spoil your money as waste to go with lifecell.
CRM no. 0620000041...

My wife is expecting and we have decided to bank the stem cells. However, we are confused between various banks which have presented to us like Lifecell and Cryobank. Pricing is more or less same. Am not able to decide on the technology available. Few things that I think are critical for this decision are:

a) Quality of the facility and location
b) Technology
c) Surity that sample will be processed and not misused
d) After sales service- particularly for collection, reports and god fordbid, for retrival
e) Agreeement quality without...

Mr Kranthi from Lifecell Hyderabad visted us in September and offered various options. He told us that if the baby is born on 11/11/11, the entire processing fees would be waived off. We mentioned we would make the payment in October.

He visted us again on 28th of october 2011. To our utter surprise he said that 11/11/11 offer isnt valid anymore. We were shcoked and enquired with the Call Centre. The call centre supervisor informed us that 11/11/11 offer would have been valid had we enrolled in July. That...

my wife was pregnant and we were looking for cordblood banking serivce, we have decided to go for lifecell international, but later we decided not to opt service from lifecell due to improper service issues informed to me by my peers. however we have already filled the contrat form and ecs documents for installments, hence we informed life cell to cancel the contract, we have also received a call from their call centre regarding the payments but we informed that the serivce is not opted and they should not proceed with ecs installments. however they ignored the request and...

This is bring to your notice that Lifecell is one of the worst companies in terms of service and commitments.At the time of closing the deal they show a very rosy picture to clients but after sales service is very very poor and there is nobody to listen to clients.

I got my baby's stem cells preserved with them in July 2010, but till date i have not recieved any documents or reports Even after repeated calls to chennai, i am still unanswered, now i doubt whether by baby's cells were even preserved or not, it is also known now that they have reduced...

We have taken lifecell package for preservation of cord blood/tissue for our son. Just after the money was paid the services of lifecell were found to be very poor. Till now, we have not been provided with legally signed contract for preservation of the cord blood and tissue. On calling the local sales person Mr. Abhishek, we get only excuses and now they are saying that their is no such contract !!.
We were promised 6 months validity of free Kaya Skin coupons, however the coupons were given with 2 months validity. Till date, replacement has not arrived.
The company claimed that we...

My CRM no-100703268.I became a member of lifecell in June 2010 after making an initial payment of 5700.Iam yet to receive the welcome kit and contract papers till date despite calling their customer care numerous times.Everytime they say they will get back but never get back.I have spoken to one of their employees Ms Manjusha who sits in Mumbai several times but in vain.There is absolutely no response whatsoever and I seriously doubt if my sample is even preserved.Iam frustrated with my decision of opting for lifecell and dont recommend this organisation to any parent.

Reference: Client Enrollment Form and Agreement dated January 2009 (CRM reference number 092700002) in the name of Bhavna Madan.

We were referred to the LifeCell benefits by our friend Ms Pallavi Ray - CRM No. 061200145 and accordingly we got ourselves enrolled under the program vide agreement dated January 2009. At the time of entering into the agreement,we were informed by the Company's sales executive that the referrer (Ms Pallavi Ray - CRM No. 061200145) would be entitiled to a referral bonus of Rs. 3,500/- however till date it has not been...

I had availed of the services of Lifecell International Pvt. Ltd. on 23 feb 07 for the harvesting & storage of the stem cells of my baby against an initial payment of rs.40000 and subsequent annual storage charges of rs.3500 to be paid every year. I had paid the annual charges for the last two years by DD but the company is still writing to me claiming non payment of the previous year. This is a trivial matter compared to the real isssue.
The company has now reduced the annual storage charges to rs 2000 but with a caveat. It is applicable for new customers only. We, the older customers...