By: Centre for Management Development (CMD)

The use of computers by secretaries has significantly enhanced their productivity and efficiency, facilitated the processing, storage and retrieval of volumes of information and aided information flow in organizations. Computers have generally led to improved performance and quality management decisions through quick access to information. Secretaries who fail to acquire computer skills today are at a great disadvantage and are unlikely to support their organizations? goals effectively. This workshop is designed for secretaries to enable them acquire skills in the use of the word-processor to solve their organization?s critical management tasks.