Managed Security and Network Services

Most organisations are dependent upon their IT network for the efficient
provision of internal services and external communications. For some, core
customer services and essential internal processes are totally dependent upon
assured IT performance. These organisations need the high security and
resilient network design expertise that Kerna Communications brings to its
Managed Network Services.

Business Needs Focus

Kerna offers managed services tailored to each client's needs, IT risk
profile and resource constraints. Our experience is that although there
are many similarities between the compliance and IT security challenges
faced by companies in the same business sector, they are seldom the same.
Different corporate histories, network technologies, IT policies, resource
constraints, IT skill levels and business goals mean different requirements
for managed network services.

Kerna will focus first on understanding your business needs as this
determines the relative importance of your operational risks and what is
the most cost-effective security architecture to manage, monitor and to
control these risks.

Managed services reduce business risks from change

There are significant business and IT risks in a major network upgrade. The
network may be exposed to new threats. IT staff can be over-stretched or
reach the limits of their expertise. These risks need careful management.

Kerna's Managed Services reduces and shares these risks as clients have
access to a deep pool of expertise in the design, upgrade and management
of secure and resilient network architectures. Kerna will take requirements
through design to successful implementation as a Managed Service and provide
all the associated technology procurement, project management, test, training,
installation and support services as needed.

Gap Analysis: Business Needs / IT Network

A gap analysis that looks at the difference between business needs and the
IT network will throw up issues of performance, resilience, security and
manageability that will inform both client planning and Kerna's Managed
Services design. The vulnerability assessment will identify single points
of failure and potential performance bottlenecks during peak traffic flows,
as well as a prioritised assessment of internal and external threats and
the adequacy of internal IT procedures.

Kerna has a pro-active approach to secure Managed Services that goes well
beyond passive or reactive monitoring. We will help our clients update
their security policy to match their business needs and to cope with the
latest threats. Our structured approach based on identifying and prioritising
all IT business risks, also ensures that clients IT infrastructure can
securely support any planned future business growth, including seasonal peaks
in customer demand, as well as defend against both internal and external
threats.

Resilient network design together with sophisticated monitoring will enable
clients to manage and to recover quickly from major external events, such
as a power outage, or a large distributed denial of service attack.

To reduce an organisation's risk profile it is equally important to manage
internal threats, such as those caused by outbound email with content
potentially harmful to an organisation's brand, reputation or intellectual
property.

Kerna's assessment of security vulnerabilities is based upon the industry
proven principles outlined in ISO27001. We recommend that our clients
progressively implement the ISO27001 industry best practice approach to IT
security, as adopting this structured methodology will enable most regulatory
compliance targets to be hit. Each customer has their own specific compliance
requirements and these may be industry specific or generic, Kerna's consultant
lead approach allows us to worth with the regulatory compliance standards
applicable to a that client.