Always check the condition of the appliance, the power socket and the power lead. Keep the appliance 50 cm away from any objects (curtains, walls, aerosols, etc.). Never allow water to penetrate the appliance. Do not touch the appliance with wet hands. Before operating, please ensure that the appliance is placed on a stable and firm surface and it is in the correct operating position (in an upright position on its feet).

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You must keep the appliance at a distance of more than 50cm of any object (walls, curtains, aerosols…). Remember that there are horizontal and vertical versions, most of them are adjustable, so you can choose your fan depending on available space and interior decoration.

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It’s important to unplug your fan before carrying out any maintenance work. You can clean the unit with a slightly damp cloth. Never let water into the unit. Use a vacuum cleaner to clean the front grid. Never use abrasive products which might damage the appearance of your appliance.

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After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself and take it to an approved repair centre.

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When this feature is on, the fan oscillates from left to right and then from right to left automatically, distributing the air throughout the room. If the user requires a concentrated flow of air in one spot only, the feature has to be switched off.

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Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

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How to better use my product

What precautions should I take before using my fan?

Always check the condition of the appliance, the power socket and the power lead. Keep the appliance 50 cm away from any objects (curtains, walls, aerosols, etc.). Never allow water to penetrate the appliance. Do not touch the appliance with wet hands. Before operating, please ensure that the appliance is placed on a stable and firm surface and it is in the correct operating position (in an upright position on its feet).

What should I do when I move my fan?

Always turn it off and unplug it before moving it.

Where should I place my fan?

You must keep the appliance at a distance of more than 50cm of any object (walls, curtains, aerosols…). Remember that there are horizontal and vertical versions, most of them are adjustable, so you can choose your fan depending on available space and interior decoration.

Can I use any type of insecticide in my fan equipped with the anti-mosquito system?

Yes, the system has been designed to use any insecticide tablet.

Maintenance and cleaning

How can I clean my fan?

It’s important to unplug your fan before carrying out any maintenance work. You can clean the unit with a slightly damp cloth. Never let water into the unit. Use a vacuum cleaner to clean the front grid. Never use abrasive products which might damage the appearance of your appliance.

Technical support

What should I do if my appliance is not working?

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself and take it to an approved repair centre.

What should I do if the power cord of my appliance is damaged?

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Various topics

What is automatic oscillation for (depending on model)?

When this feature is on, the fan oscillates from left to right and then from right to left automatically, distributing the air throughout the room. If the user requires a concentrated flow of air in one spot only, the feature has to be switched off.

What is the anti-mosquito system (depending on model)?

This system takes advantage of the air movement of the fan to distribute insecticide against mosquitoes at the same time.

Where can I buy accessories, consumables or spare parts for my appliance?

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

What are the guarantee conditions of my appliance?

Find more detailed information in the Guarantee section of this website.

Where can I dispose of my appliance at the end of its life span?

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.