Samsung Galaxy Exhibit II won’t turn on

Your Samsung Galaxy Exhibit II is having a problem powering up.

Drained / Dead battery

Battery may be completely drained from not using your Exhibit II in extended period of time. To charge your phone, plug your AC adapter into a working outlet. Next, plug the charging cable into the phone. Let the phone charge for at least ten minutes before attempting to turn it on. If phone fails to turn on battery may be completely dead and needs replaced. Here is link to Samsung Exhibit II 4G battery replacement guide.

Corrupted Software

If you have done any type of post-manufacture modifications, like rooting the phone, it may have become corrupted. To fix this you will need to do a factory reset of the Exhibit II. Follow this link to T-mobile to reset your device. Specifically, a master reset is needed.

Bad Display

If the phone has been damaged, as in dropped or received water damage, the screen might be broken. If there is any visible cracking on the glass panel, there are two possibilities. First, the glass panel above the LCD screen may be damaged and not the LCD screen itself. In this case only the glass panel needs replaced. The second is both the glass panel and the LCD screen are cracked or broken. To see if the LCD is broken, look past the first glass panel to see if the crack is deep. To replace the glass panel follow this replacement guide. To replace LCD screen follow this [Ungültiger Anleitungslink].

Bad Motherboard

If the phone has been damaged, as in dropped or received water damage, the motherboard inside the phone may have been broken. To replace motherboard follow this replacement guide.

Samsung Galaxy Exhibit II screen is cracked and won’t work

Your Exhibit II touch screen won’t work or is cracked.

Bad Display

If the phone has been damaged, as in dropped or received water damage, the screen might be broken. If there is any visible cracking on the glass panel, there are two possibilities. First, the glass panel above the LCD screen may be damaged and not the LCD screen itself. In this case only the glass panel needs replaced. The second is both the glass panel and the LCD screen are cracked or broken. To see if the LCD is broken, look past the first glass panel to see if the crack is deep. To replace the glass panel follow this replacement guide. To replace LCD screen follow this [Ungültiger Anleitungslink].

Software Issue

Many problems that are software related can be fixed with a restart. Hold down the power button on your phone and choose “Restart” in the menu that pops up.

Damaged Camera

If the first option did not solve your camera issues, the camera may need to be replaced. The camera is very small and difficult to repair and you have to purchase a replacing camera. Follow steps provided in the Samsung Galaxy Exhibit II Camera Replacement Guide.

Samsung Galaxy Exhibit II speaker not working

Your Exhibit II is not producing any sound.

Damaged Speaker

Possibility that your speaker has been blown out. See Samsung Galaxy Exhibit II Speaker Replacement Guide to resolve this problem.

Samsung Galaxy Exhibit II Headphone jack not working

Your Phone appears to be working, but when you plug in your headphones, no sound comes out.

Volume set to low/mute

It may be possible that your volume has been turned all the way down. Use your Volume Up/Down keys to change volume.

Bad Headphones

If you have tried the first option but still no sound, faulty headphones could be another problem. Try a different set of headphones and plug them into your phone to see if they work on your phone. (If you don’t have another pair available, try plugging them into a different device like a computer to see if they are working.

Bad Audio Jack

If none of the steps above solved your problem, you may need to replace your audio jack. See Samsung Galaxy Exhibit II Headphone Jack Replacement Guide for more information.