Error Message, 'Failed to add the asset in asset system' while doing an asset import for UNIX servers using one-time manual entry job in Control Compliance Suite(CCS) 10.5.1.

Article Id:157093

Status:Published

Updated On:27-09-2012 23:10

Legacy Id:TECH197154

Products:

Control Compliance Suite Unix

Issue/Introduction:

Error Message, 'Failed to add the asset in asset system' while doing an asset import for UNIX servers using one-time manual entry job in Control Compliance Suite(CCS) 10.5.1

Cause:

One of the reason for this error message is if the machine name column as displayed in the RMS console for machines data source for the specific server , doesn't match with the one specified during one-time manual entry in the asset import job .

Resolution:

Follow these steps:

Assuming that the configuration of the concerned UNIX server is properly configured in RMS and we are able to query the server properly , query the 'Machines' data sources in the bv control for UNIX snap-in ( make sure to include the field ‘Machine Name’ for this data source query)

Once the data is returned for this query , note down the exact ‘machine name’ returned in this query .

In the CCS console , create or edit the asset import job for one-time manual entry , and put in the same ‘machine name’ as noted in the above step into the ‘machine name’ column of the one-time manual entry data collector and finish the asset import wizard by running the job again .