Online portals overview - all our portals in one place

Over the past two months we have released several new features that are all part of what we like to call 'portals'. Our online portalsenhance the Commusoft experience by providing new ways to interact with your customers, saving you time and resources when completing daily tasks.

With the recent release of the engineer profile portal, all five of our planned portals have been released. You can check them all out below, including the key benefits for each and instructions on how to set them up.

Please bear in mind that this feature is only available on our Paperless Office planand above. If you're not on this plan, book a meetingor call the team on 0203 0266 266 about upgrading today.

Engineer Profile Portal

Send customers a link to the engineer's profile, so they can see who is on their way to complete the job. Enhanced functionality when used with vehicle tracking, allowing the customer to track the engineer en route to the property.

Give customers a reassuring and professional experience

Engineer profile includes name, photo, and industry credentials

Reduce no-access jobs by providing an ETA to the property

Have you been enjoying your experience with Commusoft's portal features so far? We’re always looking for ways to improve and your feedback is instrumental in making our service the best in the business. Please leave us a review on Capterra to share your thoughts.