Online Counseling

Do you have a general question regarding your educational goal at Cerritos College? For the fastest answer, please consult the Counseling Department Frequently Asked Questions (FAQ's). We have included the answers to questions most commonly submitted to Online Counseling and their answers. The answer to your questions could be ready for you.

And if you can't find what you need there, return to the Online Counseling website where you can submit a general counseling online question. A Counselor usually will reply in within three working days. During periods of heavy enrollment however, a response may take longer.

Online Counselors can answer general questions concerning:- General education, major, and transfer requirements- General college procedures- Steps for new college students- Prerequisite clearance procedures

Some issues are best discussed in-person during an appointment. Due to requirements to maintain confidentiality and the complexity of some concerns, we cannot help you online with questions regarding:- Progress toward completing an academic goal- Transcript reviews- Course grades and test scores- Personal counseling