This website makes extensive use of javascript and jquery which all modern desktop and mobile browsers
are capable of supporting. Unfortunately your browser is either out of date or security settings have
been set to be too restrictive.

If you require assistance with setting up a data recovery case, or have any additional questions, please
contact one of our qualified recovery specialists toll-free at 1-800-388-388-1266

We are continuing to offer our data recovery services during the COVID-19 pandemic.As part of our commitment to limiting the spread of the virus, we encourage you to ship your media directly to our lab instead of visiting a drop-off location.

Damaged Hard Drive Data Recovery Services

Physical hard drive damage is one of the leading causes of data loss. According to some media manufacturers' reliability statistics, the average HDD lasts about 3-6 years before sustaining serious damage that prevents it from functioning correctly. If a hard drive contains the only copy of an important file or folder, media failure can have serious consequences.

Hard drives can fail because of excessive vibration, an inconsistent power supply, physical shocks, excessive heat or due to other environmental factors. However, hard drives also fail under perfect operating conditions, and computer users often ignore early failure symptoms.

Next Step: To get started please choose from immediate options below.

Call: 1-800-388-1266

Call our 24/7 toll-free hot line to speak directly with a data recovery specialist. If you have a data loss emergency, click here for an overview of our emergency services.

Submit Online Request Form

Use our simple online form to set up a new case and we will contact you shortly.

Secure Data Recovery Services offers hard drive repair and data recovery through a network of offices across the United States. With a certified Class 10 ISO 4 Cleanroom and state-of-the-art data recovery utilities, our facilities offer high recovery rates and fast turnaround times for all types of hard disk drives.

Recognizing the Symptoms of Hard Drive Damage

In many cases, noticeable failure symptoms will precede a serious hard drive failure. If you recognize any of the symptoms listed below, immediately turn your hard drive off and contact Secure Data Recovery Services to set up a free media evaluation.

Symptoms of hard drive damage include:

Slow Operation

Clicking Sounds or Other Unusual Noises

Blue Screen Errors (BSOD)

Missing Files or Folders

Failure to Recognize Properly

Mounting Issues

Hard drive failures can occur at any time, and we recommend keeping a consistent, up-to-date backup of your important files to avoid data loss. If your hard drive fails without a backup, our engineers can retrieve lost information by correcting physical and logical damage in a state-of-the-art data recovery laboratory.

Certified Class 10 ISO 4 Cleanroom Data Recovery Technology

The read/write heads of a hard drive operate very close to the platters, and airborne contaminants can disrupt normal operation. Hard drives have airtight enclosures that prevent media contamination, but data recovery engineers need to open these enclosures in order to perform physical repairs.

Our engineers have decades of combined experience with every type of hard drive, every operating system and every popular file type. Whether your hard drive has severe read/write head issues or slightly offset components, we can recover data quickly and safely. We create clone copies of all repaired hard drives before using data recovery utilities in order to keep your data safe, and our engineers always store recovered data on secure networks.

Finding a Secure Data Recovery Provider

Data recovery companies handle hundreds of terabytes of data each year, but few providers use appropriate security protocols to protect the privacy of their clients. Secure Data Recovery Services maintains strict controls at all of our facilities, and as a member of the Information Systems Security Association (ISSA), we regularly look for ways to improve our excellent security systems. We were the first data recovery company to earn a SSAE 18 Type II Certification.

Our security certifications include:

GSA Contractor Certification

SAS 70 Certification

SSAE 18 Type II Certification

PCI Security Certification

As a certified GSA contractor, we offer repair and data recovery for government and military agencies at discounted rates. Secure Data Recovery Services is one of the only major data recovery providers offering services through the GSA schedule.

We are also a certified Green Business. Visit our certifications page for detailed information regarding any of our credentials or contact our customer service team for our General Services Administration (GSA) contractor number.

Free Diagnostics for Damaged Hard Drives

Secure Data Recovery Services offers free media diagnostics for all damaged hard drives. Our evaluations provide you with a no-risk price quote, turnaround estimate, a list of recoverable files and a media failure analysis. We can provide a full evaluation report within 24 hours of receiving your damaged hard drive.