If you need support from Yola please contact us via support@yola.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!

My images uploaded from the computer ends up looking pixelated when Yola optimizes it! It looks just fine in my computer when I edited it. When I uploaded it in Yola, it looks low-resolution. Why is that? I didn't have this problem before until this week when Yola updated its management tool. Here's my URL http://www.diorcomakeup.com/ As you will notice, home and portfolio pages with my header image is blurry but the other pages (blog, about) with the same image looks good. HELP!!

The original high res image is still available in your File Manager. However, the image that is added to your page is compressed to ensure that your pages load quickly. Images with large file sizes are one of the primary reasons for poor performance of your website - so this is a very important feature for our users. However, if you are not used to it, it can be a bit of a surprise and I am sorry you were taken off guard.

The article above gives you other options for resizing your image if you do not want to use the new automatic image re-size tool.

Thank you for the information you provided. This has greatly helped. I used the text widget instead of the picture widget to publish my original "un-optimized" photos. It would be great if we can still use the picture widget to publish original images, maybe with an option button asking us if we'd like to optimize the image or not. That would be better as it would give your customers more control over their site, customizing it to their own needs. I hope you can forward this feedback to your product team or web development team. Thanks again!