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This may sound simple, but I had that problem once. Can you please check:
Have you applied all Microsoft downloads and patches?
Are you logged in as the admin? This is important as only admins are allowed to access drives and create backups on 2003 server.
Have you made changes to the server from a remote station, or are you backing up the server from a remote station? Depending on your domain controller profile you may not have the option to create a backup remotely.

Did this ever work or did you just plug in a tape drive and expect it to work? How is the drive connected (USB, SCSI, SAS); what make & model; did you follow any manufacturer instructions to install & configure the drive?

The card would have been automatically recgnized and installed when Windows was put on, but the drive was not. You have to find and follow the IBM instructions to install the drive. There should be some kind of management tool or at least a driver you will have to download from IBM - search their site for an install guide and software downloads related to your drive model.

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