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Certificate of Excellence

What is Certificate of Excellence?

TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.

Check the desk lamp, it may be broken. The room was very comfortable but could use a bit more room for computer and paperwork. The location was great and close to the convention center. Beautiful entry way and the doormen were friendly and helpful.More

Review collected in partnership with this hotel

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Thank 647shelleyp

Response from Javid_Almammadov, Manager at Hotel MuranoResponded 17 February 2017

Dear 647shelleyp,
Thank you for staying with us and sharing your experience.
It was a pleasure to have you as our guest and we are happy to read from your comments that you enjoyed our location appreciated our team's performance.
We look forward to welcoming...More

Nice place, close to everything. The hotel was very nice, with lots of glass decorations. The roms were well appointed and quite comfortable. Ask for a water view.
The bar and wait staff were wonderful. Food was good, drinks were a expensive. The bar and...More

Review collected in partnership with this hotel

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Thank richardfR4014CY

Response from Javid_Almammadov, Manager at Hotel MuranoResponded 17 February 2017

Dear richardfR4014CY,
Thank you for your feedback about your recent stay at the Hotel Murano. We are delighted to hear that your stay was pleasant.
Guest satisfaction is our main goal and it is rewarding to learn that it has been achieved on this occasion....More

Beautiful hotel. Loved it. Very comfortable! Staff were all very nice and helpful. Stayed in Tacoma on business and didn't want to leave the hotel. Nice bottle of Merlot wacting for me after a long flight.

Review collected in partnership with this hotel

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Thank H801JHnathanc

Response from Javid_Almammadov, Manager at Hotel MuranoResponded 12 February 2017

Dear H801JHnathanc,
Thank you for staying with us. We really appreciate your feedback and are pleased that you enjoyed your precious time with us.
Looking forward to welcoming you soon and making your future stays much more memorable!
Kind regards,
Javid Almammadov

Tacoma is a great city to visit and this is the hotel to stay at. It is one of the most incredible hotels in WA. The Murano is filled with incredible glass art work.
Don't miss a visit to the Proctor District and Waterfront while...More

Thank WATraveler1974

Response from Javid_Almammadov, Manager at Hotel MuranoResponded 12 February 2017

Dear WATraveler1974,
Thank you so much for staying with us and sharing your experience.
We are thrilled to know that you loved the location and glass art throughout the hotel.
Looking forward to welcoming you soon in Tacoma and making your future stays much more...More

I really think this hotel is particularly beautiful. The art, the space all ties together beautifully. When you combine that with efficiency, a friendly staff and great value - it is a truly winning combination. Looking forward to my next visit. The place even smells...More

Review collected in partnership with this hotel

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Thank jmprice1011

Response from Javid_Almammadov, Manager at Hotel MuranoResponded 12 February 2017

Dear jmprice1011,
I would like to thank you for your recent stay with us and posting your review.
We are really very much pleased that your experience was indeed enjoyable & memorable. I appreciate you taking the time to praise our team for the work...More

Hello -
Sorry, yes the mattresses are specific to hotels. I inquired with our Simmons rep and the closest retail option is the Beautyrest Recharge model. They also do sell the hotel model direct. You can contact me at... More

Hello -
Sorry, yes the mattresses are specific to hotels. I inquired with our Simmons rep and the closest retail option is the Beautyrest Recharge model. They also do sell the hotel model direct. You can contact me at 253-591-4130 if you would like the contact info.
Regards,
Tom

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Room Tips

"Each floor has a featured glass artist, so if you're into glass artists, pick that floor!"