The phrase conversational, general-purpose decision support refers to a knowledge-driven software application with a voice interface that engages a person, a decision maker, in a question and answer dialog about a specific decision situation. The decision structuring assistance system becomes more focused, and specific, as a decision maker responds to questions. Think of a voice input computerized system that captures decision relevant information and helps a decision maker organize and process the information, make judgments and assessments.

4. Call for articles Journal of Business Analytics, an official journal of the Operational Research Society. The journal serves the emerging and rapidly growing community of business analytics both in academia and industry. Check https://www.tandfonline.com/toc/tjba20/current.

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Order Daniel Power and Ciara Heavin's book: Decision Support, Analytics, and Business Intelligence, Third Edition, Click here

Power & Heavin (2018) argue "Digital disruption is accelerating. Implementing a successful digital transformation strategy requires that senior managers make trade-off decisions to reinvent a business. Equally important all decision makers must learn to ask the right questions, use data and computer support in decision making, and increase their knowledge and skills. Creating a data-centric culture and rewarding data-based decision making leads to successful digital transformation."

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