The online web application allows you to easily view the current stage and status of orders. It also enables you to check the progress of your order at any time. You can track your orders placed, both online or offline.

To check the progress of your order, please log into the online Order Status tool to see the status bar in the Order Details page.

When your order has shipped, the tracking link will not be visible immediately. This information will appear as soon as the carrier provides this information. Please check back again.

Important:

You will be asked to enter two types of verification information to protect your privacy. The easiest options are searching by Order Number and verifying with Customer Number. You can find this information in your Order Confirmation email.

You chose the shipping method (Next Business Day, 3-5 Business Days, etc.) at the time that you placed your order. Dell partners with industry leading carriers for each shipping option, and we will use the most appropriate carrier to deliver your order. Please note that the shipping method is the amount of time it will take for you order to be delivered AFTER it has shipped and does not include any manufacturing or order processing time. For more information, see What is the Estimated Delivery Date and how is it determined?

Most of our shipments contain valuable items, so our carriers are required to obtain a signature upon delivery for equipment ordered. If you are not available to sign for the delivery, you can arrange for another adult to accept the delivery on your behalf – as long as it is at the same address.

Depending on what you ordered, your order may be shipped in more than one box. Parts of your order may be shipped with a different order number and may not arrive on the same day. You can view all of your orders by using your Dell Purchase ID Number in the “Search By” field in our Order Status Tool. This number can be found on your Order Confirmation e-mail. You can also view your orders by logging into My Account.

As soon as you have submitted your order, the delivery address is verified.

To help prevent fraud, we cannot change the delivery address after your order is submitted and verified. If you won’t be available to accept delivery, you can arrange for another adult to take delivery on your behalf — as long as it’s at the same address.