ACTION 31: Applications based on the Single Customer View system will be rolled out over time by the Department of Public Expenditure and Reform, and availed of by Public bodies.

Single Customer View

( Action 31 - in progress )

The Single Customer View provides a way for public-bodies to verify elements of the Public Service Identity dataset. Currently, the following applications are available to any public body: PPSN Checker (web-based Data Validator API. Public bodies who have provided data to the Single Customer View can also use the Data Quality Application. Further Applications are under consideration.

The Department provides identity data for use in the Single Customer View system administered by Department of Public Expenditure and Reform. The Department will continue to work with the Department of Public Expenditure and Reform to maximise opportunities arising from the system.

Following completion of a MOU between the Department of Social Protection and Revenue, Revenue has initiated a project to make the Single Customer View information provided by DPER accessible through our internal Integrated Business Intelligence platform. This should assist Revenue caseworkers in risk assessment and case profiling.