Welcome to Geeks Who Know. Since 2004 I have been answering your computer repair questions online for free.

Question sent in by users this week:

Question: I have a Toshiba Satellite A130 ST1313,
it came with windows vista but was running really slow. I
decided to put Windows XP... Everything is working fine but
my sound. The sound application is not working... If you
guys help me with this issue i'll apreciate it.

Question: I have a Dell Inspiron 6000. The port that the AC Adapter
attaches to (in the back of the notebook) is very loose and as a result I have
replaced the AC Adapter three times in three years because it blows out. Also,
it has gotten so bad there is a short in it (happens with the slightest little
shake) and it keeps turning on and off the AC Power to Battery power. When it
does that… a error message comes on the screen therefore causing me to
constantly have to re-click on the screen to get back to the job at hand.

How can I get the AC adapter port repaired or replaced without sending the
computer to Dell?

Answer: I am afraid the easiest and cheapest solution would to send
your notebook back to Dell. Or have them arrange to send you a service
technician. It should be covered under the warranty. I would not let anyone else
do the work as it would probably void the warranty as it sound like you have to
change a few electrical parts.