Managing Operations in a World of Constraints

Degree program: Executive MBA

This course will provide a general introduction to operations management. Operations Management is an essential part of any firm that generates value for customers through manufacturing, logistics, or service delivery. The principles of Operations Management, however, can be much more expansive and relate to any aspect of an organization that requires resources and processes to operate. In order to gain competitive advantage through operations, this course intends to orient you with the major operational problems and issues that confront managers, and to provide you with language, concepts, insights and tools to deal with these issues. Whether you are a student aiming for a career in designing and managing business processes, either directly (Operations Departments) or indirectly (e.g., management consulting), or you manage interfaces between operations and other business functions such as finance, marketing, managerial accounting and human resources, this course is essential. In addition a working knowledge of operations, which typically employs the greatest number of employees and requires the largest investment in assets, is essential for general managers and entrepreneurs.