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I just did a Live Chat with Jeric C. in Tech Support and he says you can still use the VirusDesk, it works, will take some time, and you will not get a response. You just click on 'I disagree with the scan results' box.

If you want a response delivered to your email, create a case with Tech Support thru the links Harlan received.

On not using the VirusDesk link, Jeric C says, after reading this thread, those are just forum members that do not know what they are talking about.

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Not sure who mentioned that but as per the time being, the VirusDesk still works and has been updated.

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the website works, it may take a little time but it really works. You can also tell them to contact us and create a case if they want to receive the result via email regarding the website they would like to report.

using the VirusDesk link does the same thing as opening a case with Tech Support, which I took to be faster, since they will escalate it to the virus lab faster, rather than having it to be sorted through with all the other things being sent to the VirusDesk.

Now for the response Harlan received:

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Your request is to be resolved by Content Filtering Research group (Antiphishing).

This part of the response tells Harlan they got it and will look at it.....might take awhile.....but you do not need to do anything else.

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To get assistance please create a Support request using our portals:

.......but if you want further assistance and to speed it up, create a Case with Tech Support.