JR West Online Train Reservations to launch

JR West Online Train Reservations to launch

Partners Information: West Japan Railway Company (JR West) will launch a service allowing overseas tourists to purchase JR Tickets online before their arrival, including tickets that are only available to overseas visitors.

After arriving in Japan, customers can pick up their tickets at locations such as the Midori ticket machines.

Service launch date

Scheduled for March 2019

*Special tickets available only for overseas visitors such as JR-West Rail Pass etc. scheduled for May 2019

Payment

Pick-up locations

Midori ticket machines and Midori-no-madoguchi ticket offices with the “5489 Service” symbol in the JR-West, JR-Shikoku and JR-Kyushu areas

Reserved ticket machines and ticket offices with the “5489 Service” symbol in the JR-Tokai area. JR-Tokai will accept reservations for tickets in areas such as the JR-Tokai area from April 2019. Online reservations for these areas will become available on the JR-West’s e5489 service at the same time.

Note 1: If collecting a special ticket for overseas tourists from a Midori ticket machine, these can only be collected from machines with JR-West passport readers. Some tickets, such as ICOCA&Haruka can only be collected from Midori-no-madoguchi ticket offices.

Note 2: Other restrictions apply regarding ticket collection and usage due to the conditions of the tickets and reservation areas.

Further details will be announced on the JR-West website as soon as they are available.

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