Tag Archives: being right

by Judith E. Glaser When we feel strongly that our point of view is right, our brain focuses on looking for evidence. We stop listening to other perspectives and fight for our point of view. We create a culture of … Continue reading →

Going from Distrust to Trust Using Conversational Intelligence By Judith E. Glaser Have you ever trusted someone only to find they stabbed you in the back? Or, have you found someone doesn’t trust you even though you have their best … Continue reading →

…Or, how to reframe and get neutral in highly charged emotional situations. In fact, Conversational Intelligence is a three skills when you thinking you’re learning one…kind of book. Judith E. Glaser, a frequent blogger here, wrote the book so leaders can become better … Continue reading →

by Judith Glaser I’m sure it’s happened to you: You’re in a tense team meeting trying to defend your position on a big project and start to feel yourself losing ground. Your voice gets louder. You talk over one of … Continue reading →

by Judith E. Glaser We’re better when we’re connected! Even though technologies enable us to dissolve boundaries of space and time and connect us in exciting ways, we still face the same old challenge: to dissolve boundaries among colleagues, to … Continue reading →