Delay after delay. Took way too long for de-icing. The storage compartmemt door got stuck and I could not get my bag out. The flight attendant blamed the issue on my bag. She claimed it was too big. It was not. I have carried the bag on several flights with similar planes, the gate agent slowed it on the plane as many have, and I had no issue opening and closing other compartment as I tried a couple after maintenance retrieved my bag.

LAX

ORD

Excellent 9.0

Not enough room for my legs, I was uncomfortable.

RSW

EWR

Excellent 8.0

Boarding and entertainment were good..

Over an hour delayed and unlesss you pay up the seating is very cramped

DEN

SFO

Good 7.3

Nice seats, very helpful staff at ticketing and nice crew

Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location.

MCI

IAD

Mediocre 2.0

My United connecting flight was delayed. I rushed to arrive at the gate prior to the departure time to be told the plane had left early and I had been rescheduled to the next morning at 7am. However, there were no vouchers available for me to stay in a hotel or get food. So, I was able to get a flight on American that got me home the same night. By the way, the American flight was delaying takeoff to wait for passengers who had been delayed on their connecting flights.

the aircraft I was in supposedly provide wifi service,
however I could not connect to it,tried and checked
several times during the flight,it was not available.
Except that part,every other parts:perfect!

ORD

ICN

Okay 5.0

The crew were friendly.

I felt very cramped. The selection of movies wasn't great

SFO

ICN

Good 7.3

I appreciated the food and service from the stewardesses was great. The red embroidered apron was a nice touch.

My luggage was late, and I did not receive it until 24 hours after I landed in Hanoi. This caused a big inconvenience. I had packed my things very carefully, and most of what I needed the first day was in there.

ICN

JFK

Good 6.6

Entertainment was nice with a good variety.

Terrible seats. It seems like asiana is going out of their way to make their economy seats as uncomfortable as possible.

My United connecting flight was delayed. I rushed to arrive at the gate prior to the departure time to be told the plane had left early and I had been rescheduled to the next morning at 7am. However, there were no vouchers available for me to stay in a hotel or get food. So, I was able to get a flight on American that got me home the same night. By the way, the American flight was delaying takeoff to wait for passengers who had been delayed on their connecting flights.

RSW

EWR

Excellent 8.0

Boarding and entertainment were good..

Over an hour delayed and unlesss you pay up the seating is very cramped

MIA

EWR

Mediocre 2.0

Nothing

The flight was over 4 hours delayed, and I didn't receive a notification that it was delayed until an hour after the flight was supposed to take off, which would have been ideal given that I had to pay 5x surge pricing for my uber to get there by the original scheduled time. Once we were about to board the plane, we were told again that it was further delayed. The crew was cranky and tired as they had clearly been dealing with delay issues the whole day. There were no tv's on the flight and we were told there would be free wifi to stream to our phones, however the wifi was so slow that it couldn't even load a single picture from the internet. Oh, there were also no decent food options on the flight. I will avoid United at all costs in the future, as my flight down was also over 3 hours delayed.

ORD

MCO

Mediocre 2.0

Delayed Swiss flight 8 tue 12 dec 2017 led to catastrophe

DEN

SFO

Good 7.3

Nice seats, very helpful staff at ticketing and nice crew

Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location.

Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location.
Food was not good, and drink service was only done twice on 17 hour flight.
It took an hour to start taxiing after we were all seated and left the gate.

MCI

IAD

Mediocre 2.0

My United connecting flight was delayed. I rushed to arrive at the gate prior to the departure time to be told the plane had left early and I had been rescheduled to the next morning at 7am. However, there were no vouchers available for me to stay in a hotel or get food. So, I was able to get a flight on American that got me home the same night. By the way, the American flight was delaying takeoff to wait for passengers who had been delayed on their connecting flights.

MIA

EWR

Mediocre 2.0

Nothing

The flight was over 4 hours delayed, and I didn't receive a notification that it was delayed until an hour after the flight was supposed to take off, which would have been ideal given that I had to pay 5x surge pricing for my uber to get there by the original scheduled time. Once we were about to board the plane, we were told again that it was further delayed. The crew was cranky and tired as they had clearly been dealing with delay issues the whole day. There were no tv's on the flight and we were told there would be free wifi to stream to our phones, however the wifi was so slow that it couldn't even load a single picture from the internet. Oh, there were also no decent food options on the flight. I will avoid United at all costs in the future, as my flight down was also over 3 hours delayed.

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