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Croydon council failed to take into account a man’s life-threatening health conditions – despite receiving letters from his specialists – when it decided the type of homes he could apply for, the Local Government and Social Care Ombudsman has found.

The man, who has epilepsy, agoraphobia and anxiety, had asked London Borough of Croydon to consider him for accommodation with two bedrooms, so he could have carers stay with him, but the council decided he was adequately housed and has told the man he does not meet the level needed to be considered under ‘health related criteria’.