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The WA Police Major Fraud Squad works closely with Consumer Protection to identify and prevent consumer fraud in Western Australia under the banner Project Sunbird . WA ScamNet website continually updates information about Project Sunbird and provides general advice to help you identify and avoid...

Scams, ripoffs and frauds are becoming more and more commonplace. Consumer Protection has developed WA ScamNet as one method of combatting this ever increasing problem. WA ScamNet What is WA ScamNet? WA ScamNet profiles the most prevalent scams targeting Western Australians and provides information...

The following provides links to media statements where the Department has named traders (businesses and individuals) or conducted other compliance action for non-compliance with laws administered by Consumer Protection . 2018 12 November - Fine for unlicensed motor vehicle dealer (Hussein Hadi) 8...

Blind and curtain cords can present a strangulation hazard to children, as they may become entangled in them while trying to use, play with or play around window coverings. Mandatory standards A mandatory standard for the installation services of window coverings commenced on 1 January 2015. Read...

Stocktake, mid-year, clearance and special occasion sales are a great way to boost revenue and clear out some old stock but you must meet all the consumer guarantees under the Australian Consumer Law. Here are some tips to keep your sales a success and your customers happy. Customer service...

The Consumer Protection Awards 2019 - N​ominate now The Consumer Protection Awards provides an opportunity to reward and recognise the achievements of individuals, non-government organisations, businesses, local governments, journalists and media outlets that have increased awareness of consumer...

A national recall is being coordinated by a taskforce chaired by the Australian Competition and Consumer Commission (ACCC). Energy Safety , Consumer Protection and the Building Commission are working with the taskforce as the WA regulators. The sub-standard cables, imported by Infinity Cable Co Pty...

When goods fail to meet a guarantee, the consumer has a right to a ‘remedy’ – an attempt to put the situation right. Common remedies include repair, replacement and refund. As a supplier, you must give a remedy when your services are not provided: with due care and skill; in a way that is fit for...

Consumer Protection media statements are available online. Ministerial media statements Media statements issued by the Hon Bill Johnston MLA, Minister for Commerce, are available from the Government Media Office page .

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18 May 2014

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Publications

19 August 2016 Consumer Protection recently issued a warning to all organisations in WA about ‘ man in the middle scams ’. A ‘man in the middle’ attack occurs when a decision-maker in the business or...

19 August 2016 Consumer Protection recently issued a warning to all organisations in WA about ‘ man in the middle scams ’. A ‘man in the middle’ attack occurs when a decision-maker in the business or...

WorkSafe has developed this newsletter to provide information and assistance to commercial property owners, commercial property managers. Persons who have control of workplaces have a duty under the...

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Announcements

The average cost of unleaded petrol is set to increase by around 22 cents per litre (cpl) to 154.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 8 May 2018, most Caltex, Caltex Woolworths and Coles Express sites are increasing their ULP price to 159.9 cpl (an increase of between 26 and 30 cpl). Most Puma sites are...

The average cost of unleaded petrol is set to increase by around 21 cents per litre (cpl) to 152.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 1 May 2018, most BP, Caltex, Caltex Woolworths, Puma and Coles Express sites are hiking their ULP price to 156.9 cpl (an increase of between 23 and 27 cpl). Most 7-Eleven sites...

The average cost of unleaded petrol is set to increase by around 21 cents per litre (cpl) to 151.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 24 April 2018, most Caltex Woolworths and Coles Express sites are hiking their ULP price to 156.9 cpl (an increase of between 21 and 27 cpl). Most Caltex and Puma sites are...

The City of Armadale and the former manager of its landfill facility have been fined a total of $59500 plus costs after a member of the public was seriously injured at the landfill site. The City of Armadale pleaded guilty as an employer to failing to ensure the safety and health of a person who was not their employee, and also pleaded guilty to a charge of failing to comply with a Prohibition...

The average cost of unleaded petrol is set to increase by 21 cents per litre (cpl) to 149.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 17 April 2018, most Caltex, Puma, BP and Caltex Woolworths sites are increasing their ULP price to 153.9 cpl (an increase of between 26 and 28 cpl). Most 7-Eleven and Coles Express...

The average cost of unleaded petrol is set to increase by over 20 cents per litre (cpl) to 148.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 10 April 2018, most Caltex, Puma and Coles Express sites are increasing their ULP price to 153.9 cpl (an increase of between 24 and 28 cpl). Most Caltex Woolworths and BP sites are...

The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 147 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 3 April 2018, most Caltex sites are increasing their ULP price to 153.9 cpl (an increase of 31 cpl). Most Caltex Woolworths sites are increasing their ULP price to 151.9 cpl, and...

The average cost of unleaded petrol is set to increase by around 20 cents per litre (cpl) to 146.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 27 March 2018, most Puma sites are increasing their ULP price to 151.9 cpl (an increase of 27 cpl). Most Caltex Woolworths, Caltex, BP and Coles Express sites are increasing...

The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 145.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 20 March 2018, most Caltex Woolworths, Puma, BP, Coles Express and Caltex sites are increasing their ULP price to 149.9 cpl (an increase between 22 cpl and 27 cpl). Also, all 7-...

A Boulder mechanic has been banned from holding a certificate to work in the motor vehicle repair industry in WA for two years by the State Administrative Tribunal (SAT) after failing to inform Consumer Protection about his criminal charges and convictions. Matthew Lawrence Elmer , who was also reprimanded by the SAT, failed to disclose criminal charges in his application for a repairer’s...