Our Vision & Values

Our Customers

Many of the most recognized companies and organizations trust XO Communications with their mission critical communications. But what is most important is not what we say about ourselves, but what our customers say about us.

Network Services

Unified Communications & Voice

When your employees are well connected, they can be more productive. This is vital to the success of any business in the digital economy. XO offers a full portfolio of enterprise-grade UC business services.

Contact Us

Support

User Guides and Tools

A library of guides, tools, and portal logins, organized by service type to help you get the most out of our support resources. Interactive demos are available for select tools and features, and special request forms are also included for your convenience.

Control Panel Portal: Password Help

User Guides for Marketing Professionals

User Guides for Website Designers

Other User Guides for Website Developers and Managers

Welcome to the Etherverse

We're bringing all the benefits of direct fiber connections using Ethernet to more buildings across the country. For you, this means more choices and competitive pricing-plus faster connections, fewer delays and nimble performance.

Our Vision & Values

Our Customers

Many of the most recognized companies and organizations trust XO Communications with their mission critical communications. But what is most important is not what we say about ourselves, but what our customers say about us.

Network Services

Unified Communications & Voice

When your employees are well connected, they can be more productive. This is vital to the success of any business in the digital economy. XO offers a full portfolio of enterprise-grade UC business services.

Contact Us

Support

User Guides and Tools

A library of guides, tools, and portal logins, organized by service type to help you get the most out of our support resources. Interactive demos are available for select tools and features, and special request forms are also included for your convenience.

Control Panel Portal: Password Help

User Guides for Marketing Professionals

User Guides for Website Designers

Other User Guides for Website Developers and Managers

Welcome to the Etherverse

We're bringing all the benefits of direct fiber connections using Ethernet to more buildings across the country. For you, this means more choices and competitive pricing-plus faster connections, fewer delays and nimble performance.

Our Vision & Values

Our Customers

Many of the most recognized companies and organizations trust XO Communications with their mission critical communications. But what is most important is not what we say about ourselves, but what our customers say about us.

Network Services

Unified Communications & Voice

When your employees are well connected, they can be more productive. This is vital to the success of any business in the digital economy. XO offers a full portfolio of enterprise-grade UC business services.

Contact Us

Support

User Guides and Tools

A library of guides, tools, and portal logins, organized by service type to help you get the most out of our support resources. Interactive demos are available for select tools and features, and special request forms are also included for your convenience.

Control Panel Portal: Password Help

User Guides for Marketing Professionals

User Guides for Website Designers

Other User Guides for Website Developers and Managers

Welcome to the Etherverse

We're bringing all the benefits of direct fiber connections using Ethernet to more buildings across the country. For you, this means more choices and competitive pricing-plus faster connections, fewer delays and nimble performance.

Our Vision & Values

Our Customers

Many of the most recognized companies and organizations trust XO Communications with their mission critical communications. But what is most important is not what we say about ourselves, but what our customers say about us.

Network Services

Unified Communications & Voice

When your employees are well connected, they can be more productive. This is vital to the success of any business in the digital economy. XO offers a full portfolio of enterprise-grade UC business services.

Contact Us

Support

User Guides and Tools

A library of guides, tools, and portal logins, organized by service type to help you get the most out of our support resources. Interactive demos are available for select tools and features, and special request forms are also included for your convenience.

Control Panel Portal: Password Help

User Guides for Marketing Professionals

User Guides for Website Designers

Other User Guides for Website Developers and Managers

Welcome to the Etherverse

We're bringing all the benefits of direct fiber connections using Ethernet to more buildings across the country. For you, this means more choices and competitive pricing-plus faster connections, fewer delays and nimble performance.

Benefits & Rewards

The XO® Benefits Program is an important part of an employee's total compensation.

We offer a competitive set of comprehensive benefits. Full-time employees are eligible for all benefits 30 days after their date of hire, excluding 401(k) where eligibility is the date of hire.

Financial/Savings

Competitive salaries

401(k) Savings and Retirement Plan: Employees may contribute 1%-50% of pay, on a pre-tax basis subject to IRS limits. Automatic enrollment at 3% contribution level within 60 days of hire, with 1% annual automatic contribution increase, up to 5%.

Company match 50 cents on the dollar on the first 5% of employee pay period contributions.

529 Plan: Employees are eligible to contribute to a 529 college savings plan directly through their personal checking and/or savings account.

Commuter Plan: Transit plan reimburses employees for bus, commuter van, ferry, and commuter railroad expenses incurred as a result of traveling to and from work, and a parking plan, which reimburses employees for expenses associated with commuter bus and rail parking lots, as well as parking lots at or near a work location.

Recognition Awards: Honors employees for outstanding performance.

Health Care

Employee and Spouse of Domestic Partner (same or opposite sex). Note that eligibility is limited to spouses and domestic partners who do not have access to other health insurance coverage through their employer.

Employee and Children (if the domestic partner is enrolled, children of the domestic partner are eligible)

Employee and Family

Life & Accidental Death and Dismemberment Insurance: Employees are provided with immediate coverage equal to 1½ times their base annual earnings provided at no cost. Employees have the opportunity to elect additional coverage of 1, 2, 3, 4, or 5 times their base annual earnings.

Dependent Life Insurance: Employees have the opportunity to purchase life insurance for eligible dependents.

Short-Term Disability (STD): Employees are provided with an income protection benefit in the event an illness or injury prevents the employee from working.

Long-Term Disability (LTD): Employees are provided with coverage for illness or injury that continues beyond the 26 weeks of STD. Employees can also enroll into the LTD Supplemental benefit to increase the level of LTD coverage.

Time Off/Vacation

Holidays: There are 12 holidays per year.

Vacation: Employees may receive 2-4 weeks per year based on service.

Floating Holidays: There are 5 floating holidays per year which may be utilized for any reason.

Sick Time: Full time employees are eligible for 5 sick days per year.

Paid Leave: Available for jury duty, certain military training and service, death in the employee’s immediate family, and employee’s subpoenaed testimony in court.

Family/Wellness

Employee Assistance Program (EAP): Offers employees and their families access to professional counselors for help with a broad range of personal issues.

Group Legal: Opportunity to purchase Group Legal insurance.

Mother’s Room: Most XO work locations offer a private space to nursing mothers.

Travel Assistance Program: Employees, spouses, domestic partners, and dependent children are offered free services in an emergency while traveling on any single trip up to 90 days in duration.

Wellness Programs: XO offers a tobacco cessation program, a wellness day off to attend preventive screenings and annual physicals, and a wellness award program which allows employees to earn up to $400 per year for healthy lifestyle choices.

Other Benefits

Service Awards: Employees are recognized for years of service with the company at one (1) year and subsequent five (5) year intervals.

Educational Assistance Program: Employees have the opportunity to request assistance with the cost of educational expenses.

Education and Training: Employees have the opportunity to enroll in self-paced online classes available from an extensive eLearning catalog.

Company-Wide Telework Days: Four telework days offered per month.

Flexible Work Arrangements: Many flexible work arrangements are available, including compressed work weeks, flextime, part-time, job sharing, and teleworking.

XO reserves the right to unilaterally, at any time and at its discretion, amend, supplement, modify, or eliminate any or all of the benefits described above. In the event of any inconsistency or discrepancy between information on this site and the official documents for XO benefit plans, the plan documents will govern in all cases.