Oh my goodness, my head would explode. That really sucks. I think Texas claims them as the "official" place for fans to sell their season tickets. They should cut all ties and certainly not advertise for them if they are this shady.

Yeah that's what I'm considering doing next is reporting it as a fraudulent charge.

Front Gate has helped as much as they can by verifying that the tickets were indeed valid and that no barcodes were ever reissued other than the original PDF download, but they said they can't verify or provide a scan report.

I've sent that new info onto StubHub to see if that'll make any difference, but I'm not getting my hopes up.

"I like cussing, getting drunk, and fooling around with women" Danny Balis

If it doesn't get resolved I'm going to write a couple of the ticket shows and see if it's something they'd be willing to go on the air with. Might be a dead end, but worth a shot to get the word out there to a major sports market.

Insert I'm gonna write a letter to the UIL drop here.

"I like cussing, getting drunk, and fooling around with women" Danny Balis

Apparently you can. Like I told you on the phone as well there are stories of people getting into the show then asking the usher to scan their ticket again. So even if you could get a scan report it would show that the ticket was attempted to be used twice. It's total bullshit. I'll never ever use these fuckers for anything again.

"I like cussing, getting drunk, and fooling around with women" Danny Balis

So final update on StubHub, they were still total asses and right down rude about all this. I went through the BBB and still got nothing. Finally disputed it with my CC company. StubHub fought the CC company on it and demanded the payment. I gave over all the emails and correspondence between me, stubhub, front gate, and the BBB. I finally got a letter last week from my CC company that the charge was permanently reversed and that the matter was closed. So I got my money back that they charged me.

In closing, FUCK YOU STUBHUB! I'll never use those crooks for anything again in my life.

"I like cussing, getting drunk, and fooling around with women" Danny Balis

I don't want to seem like an entitled burrito douche when I don't get the free replacement guac so I usually don't say anything and cough up the extra $1.75, but now that this has happened three times in a row I thought I would see if I could get a clarification from "the man" (or "the woman," if you're into that whole gender neutrality thing; don't mean to offend).

Sincerely,badass burrito connoisseur/entitled burrito douche

"God has a plan for me and this team. It's obvious I don't need to win [the Heisman] until next year.' Colt f'n McCoy

Not customer service, but a political form letter I received via Nextdoor...

Hello Drew:

My name is James Nortey. I am a former neighborhood president in Mueller reaching out you because of you are my neighbor.

I am also a candidate in the March 1st Democratic Primary running for County Commissioner Precinct 1 in Northeast Travis County. I am running to help create better jobs, expand affordable housing, and contain traffic congestion. You can read more about why I am running in this Austin Chronicle article and what I intend to do as County Commissioner in this Austin Monitor radio interview.

But in order to turn ideas into action, I need your help.

Can you share your thoughts about we can improve our community?

Would you like a yard sign?

Can you LIKE us on Facebook and FOLLOW us on Twitter?

Can you chip in $25 or more through my contribution link http://bit.ly/TeamNortey or mail a check to James Nortey Campaign, PO Box 2598, Austin, TX 78768?

Thank you so much for your time. Have a wonderful and happy holiday season.

I appreciate the outreach and wish you luck in the upcoming primary. Unfortunately I will be voting in the Republican primary - no doubt one of very few Muellerites planning to do so. My wife, a staunch Democrat, will likely vote in the primary, however, and I will pass this along to her (though she is on Nextdoor and may have received as well). In any event, I will be happy to give your candidacy my full consideration in the general election, and I will check out the Chronicle article and your website.

Best,Drew

I opted to not go full smartass.

"God has a plan for me and this team. It's obvious I don't need to win [the Heisman] until next year.' Colt f'n McCoy

We recently communicated via email with regards to my displeasure with the daily rate your hotel charges for surface parking which (1) is so high that it would make Ayn Rand, Milton Friedman and Barry Goldwater cry out for government oversight and (2) is not clearly disclosed on the hotel's website.

I am once again staying at your hotel. Please find attached to this email the following:

I sincerely doubt this was the condition of the rooms provided to George Clooney and Anna Kendrick, who reportedly stayed at this hotel during the filming of the Oscar nominated motion picture Up In The Air. While I do not routinely jet off to the south of France with an entourage of supermodels or star in Broadway musicals or sequels to Pitch Perfect, I do travel about the continental United States quite frequently as a matter of course due to the requirements of my exceedingly tedious job and have achieved Hilton Honors Diamond Member status in four of the last five years and imagine the level of squalor shown in the attached photo does not reflect he level of service you would like to provide to a customer who has shown such a high level of loyalty to the Hilton brand. Please contact me at the number you have on file for me at your earliest convenience to discuss my transfer to a clean room of equal or greater value and the credit of an appropriate amount of Hilton Honors points to offset my inconvenience.