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FAQ for NYU Shanghai Portal Students studying in NYU Shanghai

Portal Students Studying Abroad - Bursar

What are the tuition and fees I will be charged when I study outside of Shanghai?

If you are studying away from Shanghai during the fall or spring term, you are still charged the NYU Shanghai tuition and fees. Please refer to the schedule of fees on our web page at http://shanghai.nyu.edu/academics/tuitionIf you are studying away from Shanghai during the January or Summer term, then you will be charged the rate of the NYU school that is running your courses. For completed details, please visit http://www.nyu.edu/bursar/tuition.fees/

Does my Financial Aid change when I study abroad if I am being charged more?

The academic scholarship you received from NYU Shanghai will remain the same for the 8 semesters you study with NYU no matter where you study. Need based financial aid is reviewed each year by the financial aid office and if you qualify, additional aid may be provided based on the cost of attendance for the location you are studying.For Chinese National students, please contact the Office of Admissions by emailingshanghai.admissions@nyu.edu.All other students, please contact Shanghai Financial Support by emailing shanghai.financial.support@nyu.edu

How do I receive my refund if I am not studying in Shanghai for the term?

The refund process when you studying abroad from Shanghai remain the same. If you are unable to access the account that would normally be used to process your refund, please notify the Office of the Bursar by emailing shanghai.studentaccounts@nyu.edu your inquiry.

How do I send a payment to NYU Shanghai’s Bursar Office when I am studying outside of Shanghai ?

The payment process when you studying abroad from Shanghai remain the same. If you are unable to process payment as you normally would, please notify the Office of the Bursar by emailing shanghai.studentaccounts@nyu.edu your inquiry.

Do I need to bring the bank u-key with me when I study abroad?

Yes, if you use online banking for your Chinese bank account, you need to have your u-key with you in order to process payment as needed.

Will the exchange rate be changed each Academic Year?

For university’s operational purpose, a constant exchange rate (university budget rate) is reviewed at a predetermined interval each academic year.

Where is the exchange rate used?

It is used on all bills through out the academic year for cost recovery purpose.

What is the exchange rate for Academic Year 2017-2018?

The exchange rate for Academic Year 2017-2018 is 6.94 in NYU Shanghai.

Portal Students In NYU Shanghai - Bursar

The Shanghai Undergraduate Registration and Services Fee is a mandatory fee charged to every registered student each semester. It is used to cover the cost of campus services and other various resources.

All students are sent a bill each term. Please refer to the following billing schedule for complete details: http://shanghai.nyu.edu/academics/tuitionIf you need to request an additional billing statement, please email Shanghai.studentaccounts@nyu.edu. In the email, please include your student ID, name, contact information and the semester or academic year of the billing statement which you would like to request.

ZBB hold means that you have a past-due account balance with the Office of the Bursar. This may impact the following: Ability to register, Transcript requests or Diploma issuance.ZRG hold means that a full payment for the prior term balance is required before registration can be permitted. If you have recently made a payment, please click on Check Registration Status or Enroll links for your registration eligibility to be re-evaluated.

Where can I find NYU Shanghai’s refund schedule?

For U.S. Passport Holders: Initial term refunds will take place 10 days prior to the term starting. For complete details, please see www.nyu.edu/bursar and select Refunds. Once the initial refund process is run for the term, refunds are processed every business day,All other students: Fall refunds will be processed by the middle of October each year and spring refunds will be processed by the middle of March each year.

How do I receive my refund if there is any excess amount in my account?

Chinese and International (Non-US) students will receive the refund by wire transfer to their local Chinese bank account which students provided to the Office of the Bursar or the original card which students have used to make a payment. US students will receive the refund by setting up an eRefund account for direct deposit to a US checking account in eSuite.

How do I send a payment to NYU Shanghai’s Bursar Office via wire transfer?

To be viewed, the form must be downloaded into Adobe Acrobat Reader 8.0 or higher. For security reasons, the form cannot be loaded into a browser preview utility.

How do I review my financial aid information?

Please follow below directions.

Log onto NYU Home

Click the Academics tab

Click Albert Student Center

Under the Finances section, click Financial Aid Summary

I made an online tuition payment through my Chinese bank account. Why is the payment not reflected in my eSuite account when the money has already been deducted from my bank account?

Please remember to complete the payment within 30 minutes and do not close the eSuite webpage before receiving a confirmation letter with the reference number. If your account balance does not reflect the payment made, please contact the Office of the Bursar at shanghai.studentaccounts@nyu.edu and provide a bank slip of the payment.

Do I have to open a Chinese local bank account?

No, this is not mandatory. However since you will be a student in Shanghai for several years, we recommend that you open a local bank account to minimize the withdrawal fees you could be assessed by a bank account outside of China.