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Avg. Dealer Rating: (40 reviews)
"I felt the salesman was already trying to sell me car over the phone before
my knowing my needs/wants. The pushiness sent me to another dealership
where I didn't feel pressured. "

Avg. Dealer Rating: (14 reviews)
"I called the dealer on the phone to confirm they still had the vehicle for sale. I was told they did. Drove there an hour later and the vehicle was magically sold. Then they asked, "Is there anything else you're looking for?" We walked out."

Avg. Dealer Rating: (40 reviews)
"This was a disgusting waste of time. They listed
the vehicle at 8,500. I contacted them and Nick
the salesman called me. He was very friendly
and I liked him right off the bat. I told him we
didn't want to finance much. We have $5,500 and
a trade in that we'd like to get $1000 for. He
asked a couple questions about the trade and
said $1000 was easy and everything sounded
good. Great! We set up a time and day.
We drove from Austin to San Antonio. My
husband had to work so it was myself and our 5
kids. No one offered us water or anything when
we got there, Nick was with someone else so he
passed us off to Adam. Adam was very abrupt,
took about 5 phone calls, including while we
were test driving, made no attempt at getting to
know me, and no attempt to get me excited
about buying. He even went so far as to
interrupt while I was talking to my kids (3 times)
One lady kindly brought the kids some coloring
books. I brought my lap top and headphones for
the kids they were calm and quiet the whole time
so that was no issue. He came back to me
saying they'd give me $500 for the trade but I
HAD to finance at least $5000 (Nick never
mentioned that) so I had to keep some of my
down but I could "just apply it to the 1st
payment", after interest? No thanks. By the way
the new price was $10,000 including $1000 for
"accessories" which he explained was $100 for
his commissions and the rest was oil changes
and work they did. That should be included in the
original price. I was able to talk him up to $1000
for the trade and down $200 on the price but it
still didn't sit right. He left me alone for a good
30-40 minutes (a good salesman never leaves
the customer alone that long) to go talk to his
coworkers and play on his phone. (I could see
him.) My gut feeling got worse and worse. I
hopped on Car Gurus found almost the exact
same car with 1,000 less miles, for $1500 less
and it's right by my house. I cancelled the deal
right then and there. He said "okay, have a good
day." It was such a joke. I left feeling judged,
irritated, and exhausted. I'm a car person, I've
been around cars my entire life. This place is bad
news. "