When they ask you situational questions, its basically to weed out people who cant be competant or have common sense. I got hired right on the spot. The reason it takes so long is because they are hiring such a high volume of people. Humana has basically tripled in the past few years, we are pushing past other companies on the fortune 500 list. When I was hired a year ago, we were #101, we are now #98.

Mable in Detroit, Michigan said: You will receive an offer via email.
I'm a former recruiter for Humana.

After you get an offer via email, the recruiter told me that next would be getting my drug test and background check. How long would it take to get those part done and does he gets back to me or if there's nothing on those test, I'm home run? Can you explain?

Bear in mind that I am no longer with the company (it has been about 18 months) but the procedure should be that after you receive your email offer letter the recruiter has their administrator draw up paperwork and overnight it to you. Once you receive the initial papers confirming your offer you will have 48 hours to complete your drug test. The company is responsible for sending off the request for your background check. You might need to provide paperwork to the background company such as prof of degree, etc... If you don't hear of anything negative plan on starting your job the day everyone agreed to! The administrator will contact you if there are any issues relative to your background check or drug screen. I forget if the admin. sends you an email confirming that you passed everything but it seems to me that you should receive a confirmation email. Bottom line if you hear of nothing negative just plan on starting when they tell you to start. Congratulations and best wishes!

Mable in Detroit, Michigan said: Bear in mind that I am no longer with the company (it has been about 18 months) but the procedure should be that after you receive your email offer letter the recruiter has their administrator draw up paperwork and overnight it to you. Once you receive the initial papers confirming your offer you will have 48 hours to complete your drug test. The company is responsible for sending off the request for your background check. You might need to provide paperwork to the background company such as prof of degree, etc... If you don't hear of anything negative plan on starting your job the day everyone agreed to! The administrator will contact you if there are any issues relative to your background check or drug screen. I forget if the admin. sends you an email confirming that you passed everything but it seems to me that you should receive a confirmation email. Bottom line if you hear of nothing negative just plan on starting when they tell you to start. Congratulations and best wishes!

Mable, Thank you for your reply. I'm just wondering if this is relevant to having "HIRED" on your profile when they get done with the drug test and background check? Right now it says "Create Eoffer" which I have already signed and accepted. Do you know how long it takes to get the drug test and background check done? Does the results goes to my recruiter or to the HR? you as the recruiter did you get the result yourself or what happens next? I know you have a third party that does the background check. Also, is the background check similar for everybody? or do you pick few just a few things off the list? When I went to the third party site it has too many things that they offer for background check and if those are all has to be done, it seems to me that it will take a long time. (e.g. Criminal Check, Federal Check, Employment Check, Credit Check, SS Verification, Education check, Reference check etc)..Thanks for your feedback.

Egon Schiele in Louisville, Kentucky said: I just got a phone call from Humana to set up an interview! I am so excited!

Congratulations! Now just try to impress your hiring manager and off you go!!! I'm waiting on my Drug test / Background clearance since these are all contingent before I can start. Let's hope we all get a home run.

It depends...in my experience none of those status changes actually changed until I spoke with a recruiter from Humana. Even after my face to face interview it still said interviewing and screening. It didn't change again until a week later when I received a phone call with an offer.

Thanks Nefrusobek29, your comments are very helpful. They are having a job fair here in Arlington, TX for some Case Management positions. I have applied online, but have not received a call yet. Maybe I will get a call this week.

Ask anyone who has ever dealt with Humana for a claim, and they will tell you that Humana messes up or unfairly denied their claim. I have personally heard many, many times Humana has done such. Not to mention, my nightmares working within Humana.

Did you read the other threads about Humana? My testimonies? Others? Also note that the people here who have positive things to say about Humana cannot spell, punctuate, or use good grammar and editing. What does that tell you?

They pay well, true -- that's how they get your soul. But the money is not worth it. Just notice the rate of turnover at Humana. They ALWAYS have job openings -- now why is that?

Humana does a great deal of good for the overall economy and community as a whole. I worked there and experienced both good and bad situations. A mature individual will learn from both bad and good experiences. An immature person will fester in their unpleasant experiences and cause others to feel the ugliness that they feel.

Humana pays well, has great benefits and offers a rewarding career to those that are mentally and professionally equiped to climb the corporate ladder.

Please Anti Humana, go lick your wounds and find a job that is better suited to your abilities...believe me it won't be as an English teacher!

Please diagram this sentence: "Regarding spelling and grammar after reading your silly missive me thinks the pot is calling the kettle black!" ... and refrain from using archaic language such as "missive". Man, you are wayyyy off base! LMAO! Here is another FINE EXAMPLE of InHumana quality!

I'm just trying to warn intelligent people to the bad working environment at InHumana. I am sorry you are not intelligent enough to understand this. Before you write, you should read a book.

Actually, I have been a successful technical writer for 12 years in software, so don't tell me I don't have the ability to be an English teacher -- and in what capacity, I might add: high school? College? Please be specific...Oh, but YOU work at InHumana, so I shouldn't expect too much from you.

Insurance is a game much like the casinos in Las Vegas: the house always wins. There's so much money flowing through insurance companies -- like InHumana -- that they are glut with IDIOTS like you who justify their criminal treatment of people who FEEL THEY'RE BEING TAKEN CARE OF. (Yes, I know I ended the sentence in a preposition, but I'm just trying to communicate in your language.) As long as you see the green and ignore the pressure, your dumb, numb brain will legitimize your role. Pathetic.

You do not persuade, and you look stupid attempting it LMAOROTFL

Go process a form (and hopefully you'll get it right on the fourth try).

Oh yes, I graduated in the top 5% of my class in college and have won awards for documentation. How well have YOU done, Mable? A monkey on a keyboard? A satisfied CSR who is too much of an idiot to understand the implications of an immoral company because they pay well? Tsk, tsk, you are a HUGE cog in the problem America faces today: paid off by the mob. Way to go!

Wow...it has been almost a year since my last post on this site. Let me say this to Mable & Anti Humana...lets be nice, and I agree with you both.
Now Humana really screwed me by saying I came work late...ON MY WEDDING DAY, and my department was closed because it was Sunday and they wrote me up for it. I feel on a Humana buisness trip, and now I need surgery due to my fall and guess what...I received my paperwork for FMLA on a Monday and they fired me on a Tuesday. Because of this and other dumb stunts by the people that are put in Management...this makes Humana look bad. Humana does provide a service to people who need insurance, and yes the salaries are good, and yes you received benefits from day one. It's when you have employee's that don't care how the members are treated, or Management that could give a .... about the employee's that make Humana look bad. Maybe that is why there was recently a confidential survey done here in Tampa, by an independant company with Humana employee's.
I have learned that the employee's that were interviewed, were advised not to discuss their interviews with any one.

Could there be hope for a better Humana here in Tampa...I hope so although it will take some work.

You have to learn to IGNORE THE IGNORANT people and do the best job that you can.

Wow, Anti-- you have a REAL chip on your shoulder,don't you? You should hie yourself to a really good counsellor, for some mental analysis. That .... and get a life. For someone to trash a company the way you have, as though it is a living, breathing entity is just...plain...crazy. Pleaes get off this board- there is just no place for someone who has lost their perspective, to the degree that you have. If you are still at Humana- do yourself and everyone there a favor-- and leave. Toe Knee- you need to make your own decisions, based on your own experience. I do not work there, but I know many, many people who do-- and they are for the most part, very happy to be there. As for Mable-- God bless, you helped me once, with information that was vital to my career, although I did not end up going there.

I applied for a job with Humana and had the manger call me for a face to face interview and got a second interview the week after all without my status changing in my workbench. The day after my second interview, I was contacted by a recruiter regarding getting a formal application filled out. This does not seem to be normal so can I take it as a good sign they asked for the application after the second interview? It has been a week since I turned that in, should I e-mail the recruiter who sent me the form asking about the status, or is this normal big company slowness?

Mable in Detroit, Michigan said: I used to be a recruiter at Humana...this is a good sign and it is normal big company slowness.

Best Wishes!

Mable, please help me to understand where I am in the slowness of the Humana hiring process. I've had telephonic and face-to-face interviews. The recruiter called and said that I was going to receive an offer for the position. Then, a couple of days later, she called to say that the training course originally scheduled for a week at the end of this month was going to be re-scheduled, but that I would still be receiving an offer when that date was set. That conversation was two weeks ago. I haven't received a formal or written offer or an expected training (on-boarding) date. Also, the Humana status on the website still says "interviewing and screening."
I've had a couple of other really nice offers, but am holding out for this position pending an agreement on an offer. I know this is a slow process, but it began September 1 followed by some hiring activity each week. The past two weeks, though, I haven't heard anything.
In your opinion, will I still be receiving an offer? When would my status change on the webpage? How often are these week-long training sessions in Louisiville? Does Humana negotiate their offers?
This is for a work-at-home position.
Thanks so much for your anticipated advice. I'm becoming concerned because I have no idea what the offer is, I've already given a notice to my employer, and I'm stalling on other good offers.

Well, I can certainly understand your frustration! BUT, I am familiar with this scenario. My guess is that you are still going to receive an offer...that's my guess but let's face it nothing is set in stone until you pass the background and drug screening and sign the offer letter. I do know that setting up the training classes can take a really long time and can definately delay the onboarding process for a lot of new employees. The space and availability of instructors for these courses are limited thus the long wait. In a perfect world the recruiter would keep in touch with you to appraise you of the status but that is a very difficult thing to do! I am a very hands-on, kind and caring recruiter and even I probably would not be calling and/or emailing you to say we are still waiting. Sorry, but that is just the way it goes. It is ok for you to call or email the recruiter once a week asking for the status.

You mentioned a couple of times that you have other offers and that you already gave notice. Why on earth would you give notice without signing an offer! I hate to say this but unless a company is filling a very difficult to fill position or a high-level executive position the fact that a candidate has other offers does not persuade the company to shift into high-gear to onboard the candidate. You are valued BUT most large corporations have processes that they must follow that can bog down the hiring of new employees.

My recommendation is to follow up with the recruiter and ask if they know if a new training class has been scheduled and if they think you will be part of that class. Don't tell them you have already given notice at your current company (that doesn't make you look good) but do say you are very eager to make a decision with regards to another offer (not plural...offers) and really prefer to join Humana if that is a possibility.

Thanks, Mabel. This clarifies the training delay and that it is OKAY to follow up with the recruiter weekly for a status.

I'm an RN, so the offers come unsolicited. There is a nursing shortage in our area and recruiters call and Email me often. I have a large network of friends in the healthcare arena and they are asking me to consider working with/for them.

Again, I'm interested in Humana as it is a financially stable Fortune 500 company. The position, much like what I have now, would allow me to work from a home office. The difference is it is a proactive nursing position. That's exciting. It's also telephonic so I wouldn't be traveling frequently.

I gave notice to my employer because I respect the company and leader where I work now. It's a great company to work for. I've decided, though, that I'd like to focus more on preventative healthcare in my nursing. My position is very specialized and I wanted to give the company time to find the best talent for my job. They've agreed to continue paying me to orient the new hire and take caseload overflows, so I have financial security while I wait for an offer from Humana. The good news is I'm ready2roll if I do receive and agree on an offer with Humana. I'm optimistic that we'll come to an agreement.

Do you miss working for Humana? I've worked for other Fortune 5's and like that they are innovative and leaders in the industry. Thanks for the best wishes as well as your professional advice.

Oh my! Allow me to eat my hat! YOU are one of the hard-to-fill people! Since I'm not working for Humana anymore I really can't comment fully on why they didn't bring you on-board ASAP! There is a nursing shortage in your area and across the USA! Please see my web sit: www.KellyStaffingExpert.com The only real caveat that Humana may have over your other offers is the ability to work from home (and mostly via phone) this is indeed somewhat rare and enticing for the RN community. If you can hold out, and it appears as though you can, I would encourage you to do so. I'd also encourage you to keep in touch with the recruiter at H.R. in a professional and friendly manner ... although to be honest with you I think THEY ought to be doing that with you! Yes, I do miss working for Humana. I am a consultant that travels across the USA working for corporations on a contract basis...sorta like a traveling nurse. I worked for Humana for 18 months and loved every day. I had some issues with certain policies/procedures and personnel but so what. I think we can find issues at any company, overall I thought Humana was an awesome place to work and served the community very well. See my web site, my book will be available in about 2 to 3 weeks, feel free to email me.

I Emailed & left a voice mail for my recruiter. Someone else called me back and left a message that all personal nurse positions are on indefinite hold for hiring at this time. Will I have to go through the entire process again (application, screening call, interviews by phone, listen to call by phone & face-to-face) when the hiring freeze is lifted? I'm hoping I'm still the candidate of choice at that time and that I'll just negotiate the salary and be ready to roll. What are your thoughts? Please advise.

Hi, nice to hear from you again. My book is currently being printed and should be available Friday (10/31) or Monday (11/3). Please go to my web site: www.KellyStaffingExpert, go to the contact Kelly page and email me through my secured server. Email me your name and contact info. and I will send you a free copy of my book. I promise to do this if you promise to read it cover to cover (It's a very easy and enjoyable read!) and then send me your review/comments. I am seeing reviews from current helathcare professionals so that I can inclued the comments in my second printing.

The hiring freeze makes very good sense as to why you have not heard anything. I guess they might be preparing their new budget and need a freeze on hiring till they know what the new budget is. I would imagine that they would pick up where they left off with you. They might want you to do a refresher face-to-face interview but I can't imagine them wanting to start the interview process over from scratch. If new recruiter and hiring management team is interested in you then you might need to interview with them. If I knew of another company that would let you work from home I would refer you to them but I don't and I'm a rather big fan of Humana.

Please send me your contact info. and I'll be happy to mail you a copy of my book as soon as they are delivered to me. And yes, everyone will be able to order the book via my web site and Amazon.

Mable-
what is humana specifically checking in the background check?
I.E. what is the specific policiy and how far do they go back to review criminal records and such? How would one handle this with misdemeanors form 8 years ago when they are on the verge accepting an exempt position?

Mable in Detroit, Michigan said: You will receive an offer via email.
I'm a former recruiter for Humana.

mable
Can you tell me please what the criteria they use for the background check? How far back do they go to research misedemeanors and so forth? I am on the verge of being offered a position and I am worried due to some misdemeanors 8 years ago....
Also, how many references and whatever else you can remeber would be so very helpful....
Thanks a million....

It has been about two years since I worked at Humana and they may have changed their background check procedure. My guess is they will indeed see a misdemeanor from 8 or even 15 years ago. What they will probably do is factor in what type of misdemeanor it was and does it relate to the role that you are applying for. For example if someone was convicted of shoplifting 8yrs ago and they are applying for a position that requires them to handle money or go to client sites this may be a problem. People can definately move forward with an exempt level offer with a misdemeanor in their past if the offense is not relative. Another example would be a DUI (I think this is a felony?) even if someone had a DUI 10+ years ago it may prevent them from getting a job that requires driving. I am not speaking for Humana I am merely stating my experience as a corporate contract recruiter at different companies withing their H.R. departments. Best Wishes.

P.S. regarding references. Most large corporations use a service to check your references. They usually check three company references. The references generally consist of verifying the dates of employment, the title and whether or not the person is eligible to return to the company.

Mable in Detroit, Michigan said: It has been about two years since I worked at Humana and they may have changed their background check procedure. My guess is they will indeed see a misdemeanor from 8 or even 15 years ago. What they will probably do is factor in what type of misdemeanor it was and does it relate to the role that you are applying for. For example if someone was convicted of shoplifting 8yrs ago and they are applying for a position that requires them to handle money or go to client sites this may be a problem. People can definately move forward with an exempt level offer with a misdemeanor in their past if the offense is not relative. Another example would be a DUI (I think this is a felony?) even if someone had a DUI 10+ years ago it may prevent them from getting a job that requires driving. I am not speaking for Humana I am merely stating my experience as a corporate contract recruiter at different companies withing their H.R. departments. Best Wishes.

That's a tough one. I never was the person that decided on these cases. This is a totally different department within H.R. that handles these types of issues. Generally speaking a company has a set of qualifications that the set up in advance for the background check company to adhere to. The specialized department within H.R. will occasionally review special issues on a case-by-case basis. I honestly am clueless as to whether or not your past record would affect your ability to receive an offer for your position that you are applying for. I do hope you get it though!

I have question for you. I had been interviewed by HR and had been asked to fill the employment form . My status is interview /Selection . Its been one week I had been in this status and had not received a call from Humana after that.
How long does it usually take to get an interview call after the status being set. Will I surely get a call?
The position is for IT. Thanks in advance

You might only receive a reply via email. You are on the right track. I don't know how long it will take them to reply. If you have been interviewed by H.R. and were asked to fill out the form, that is a good sign for this position and for future positions that you apply to. If they want you to meet with someone in I.T. they will call and/or contact you via email. If they decide they have stronger candidates for the role they will notify you via email. I have recently published a very informative book that you can purchase via my website at: www.KellyStaffingExpert.com Best Wishes to you!

Louisville human resources is largely incompetent. A high school culture exists there as well. The Louisville facilities it really depends on who you know rather than what you know. Being incompetent is their way of life. I know several people that still work there and it is getting worse rather than better. If you have a college degree, then Humana is not the place for you because they like to hire illiterates that basically cannot spell simple names and words. I had a family member with Humana Insurance and they couldn't even get her information correct on her medical card. One has to wonder what the deal is with these people that it is so hard to spell names and documents correctly in a day of spell checker and so called reading skills.