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Author
Topic: DVD drive (Read 2183 times)

OK all, I'm ready to throw my laptop out the window. I bought this thing last year and it recently went out of warranty. Surprise, the hard drive went bad. I bought a new one and got everything loaded and working.....except the DVD player.

The disk drive itself is working as I loaded Norton, panasonic viewer and a few other thing from that drive. But when I load videos, I hear it attempting to play but it does nothing. I don't get an error message or anything. Not even the one that asks what program to use to play the video.

Is it possible that portion of the reader went bad? Is there a way to test it? Is there a setting that might need changed? I was able to play DVD's before the hard drive crashed. It's all just driving me crazy and google isn't helping.

Thanks,Wolfie

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Complacency is the enemy. Challenge yourself daily for maximum return on investment.

How sweet is this, I was checking on replacement drives on Staples.com and when I came here, the ads are from Staples. Love being tracked.

Anyways, I still can't play DVD movies. I can play music CDs and videos that I've taken. Don't understand but am tired of dealing with it. I don't watch movies anyways so I guess I'll let it drop. I just hate having something that is functioning correctly.

I've got all my setting set to prompt me for what action to take. DVD's are the only ones that I don't get the prompt and when I explore my D drive, it doesn't even show there's a disc in there.

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Complacency is the enemy. Challenge yourself daily for maximum return on investment.

in "my computer" does it show your drive as a CD drive or a DVD drive?

it sounds like perhaps when you replaced the hard drive, the new install of windows did not see your drive as a DVD and you probably don't have the proper drivers installed to run it as a DVD player (it defaulted to a CD drive). If it only shows as a CD, then you'll need to:

If you take it in some place to be fixed, make sure you delete anything you don't want them to see. Don't do what I did. My computer crashed and I did a reinstall. I thought I backed up all the old files. However, I could not recover all my pics. After the computer was working again and before taking it in, I had saved some naughty pix. I deleted them, before taking my laptop in. However, I forgot about the trash bin.

Off I went to try and recover my photos of the family and vacations. When the guy searched for all pix, it pulled up all those filthy pix I thought I got rid of. It pulled one up full screen. He laughed and said this happens all the time. Then, he offered to make a house visit for free to fix my hard drive.

and hope it reads the player properly this time and installs the drivers.

Just to add to this... You may have to manually check for driver updates. To do this, Click START> in the search box type DEVICE MANAGER, > When you see device manager ( in the results) click on it. Locate you DVD/ CD ROM/ and click on that. Another window should open , one of the tabs will be listed as DRIVER. Click that DRIVER tab, and choose "UPDATE DRIVER.

If your drivers for the DVD CD/ROM are up to date, it will let you know that, if not, it will download the latest drivers for that device.

Your BIOS settings may have decided you've installed a CD-ROM drive, not a DVD drive. Check there before you chuck it.

With the install of your OS onto the new HD, you might not have installed the proper software to be able to view DVD's. Of course, Windows Media Player should have recognized the DVD and played it.

I bet you have some unique drivers for your laptop that have to be reloaded. This would depend on whether you were able to totally reset your laptop to factory conditions when you replaced your HD or whether you just installed Windows and were done with it.

The entire drive was bad from day 1. I immediately burnt the recovery discs when I purchased this unit new. When I bought the new hard drive and tried to install from the discs, there wasn't anything there. Of course I didn't know this as you don't need the discs until you have an issue. I had to purchase them from Toshiba. All of my back up discs also were useless as nothing burnt correctly to the discs.

I was fortunate that my old hard drive didn't completely crash and I was able to reinstall it and back up everything to a flash drive.

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Complacency is the enemy. Challenge yourself daily for maximum return on investment.