Ikeda-shi, Osaka-fu -- (ReleaseWire) -- 12/16/2012 -- Japanese car auction buyer and used car exporter Integrity Exports today announced the addition of 24 / 7 live human phone support to pull further clear of its rivals.

According to Integrity Exports' own research, none of its major rivals in the Japanese used car exporting business offers an always-available live human phone presence.

Integrity Exports' spokesperson Stephen Munday explains, "Like all Japan's car exporters, Integrity Exports operates in a global market place with customers in many continents and time zones all over the world. The difference is that we take customer service very seriously."

"So when you call us, whether on the phone or via a Skype voice call, there are three things you can be sure you will always get: Firstly, polite and helpful assistance from a real, live human being. (No generic voicemail here.) Secondly, you will always speak with a native English speaker. Finally, if we can't help you right there over the phone, we will call you or email you back within one business day at the very most – often less."

When dealing with most used car exporters in Japan, international customers are often disappointed to find that communication is slow and that there are all kinds of language barriers dealing with Japanese and other non-native English speakers.

"We are talking about transactions for vehicles involving at least thousands of dollars – often tens of thousands of dollars here," continued Mr. Munday. "So, the last thing you want as a customer is to be left in the dark wondering what's happening with your order because someone can't or won't communicate properly with you."

"Dealing with Integrity Exports is completely different: Not only do we guarantee that you will have a native English speaker running your account, but now any time you call, you will immediately be able to speak with someone about any questions you have whether it's day or night in Japan. That's real service. That's the real assurance that you need doing business internationally. And that is something that our major competitors are not able to match."

Integrity Exports has been sourcing cars from Japan's used car auctions for car dealer customers around the world since January 2011. Customers have always been attracted to Integrity Exports by the high standards of service and integrity, professional communication and their unique pricing Double Guarantee.

Ikeda-shi, Osaka-fu -- (ReleaseWire) -- 11/15/2012 -- Japan car auction purchasing and export company Integrity Exports announce October 18th that it had already equaled 2011's annual vehicle sales total, despite there being over 2 months until the end of the year.

It was only a couple of months after car auction and export veteran Seiji Tanaka started Integrity Exports that Japan was hit by the earthquake, tsunami and nuclear disasters that sent ripples through the world economy. Despite this and a sluggish world economy, Integrity Exports had a strong first year in business.

"To be honest, we are very happy with how 2012 has gone so far," stated spokesperson, Stephen Munday. "While there's been no repeat of the disasters of March 11th last year, the Yen has been hovering around historical highs against all major currencies for the whole year. A strong Yen has surely hurt sales, but at the same time we have been growing a base of customers who recognize the excellent value of cars bought at Japan's car auctions, as well as the importance of dealing with a truly professional exporter."

"Even with this strong economic headwind, we have been able to meet our 2011 vehicle sales figure by October 18th this year. It has been a really good year so far. We are hoping for a strong final two and a half months that will see this year's results resoundingly beat last year's."

Integrity Exports attributes its growing business to its focus on professional car dealer customers who understand the value of professional pre- and after sales service.

"Earlier this year we introduced our unique Double Guarantee that sets Integrity Exports apart from all other Japanese car auction buyers and exporters. We're the only company who guarantees the true price and guarantees the customer's bidding budget will never be exceeded."

"Throw in our offer of a free Google Nexus7 tablet with the first car bought, and it's pretty clear that this is proving an attractive mix to new customers."

Integrity Exports is looking forward to building on this strong base as they move into 2013. With a slight recovery in the world economy seemingly taking shape, there is some hope that the Yen may weaken and demand pick up.

"Integrity Exports began doing business during one of the most difficult economic times in recent memory. Despite this, and in the face of extremely difficult circumstances caused by the March 11th disasters, Integrity Exports has been growing successfully. And sound management isn't just good for us. Our customers also benefit from the assurance that we aren't going to be disappearing from the scene any time soon."

About Integrity Exports
Integrity Exports is a Japanese company based in Osaka that buys used cars and other vehicles from Japan's car auctions for export to customers around the world. They can be found online at IntegrityExports.com.