**500 POINTS** Video Game problem - Empires: Dawn of the Modern World

Ok, I've got a problem. I had the above-referenced video game running flawlessly, but then I lost the disk needed to play. So, liking the game so much, I went out and purchased another set. Well, now I can't get the game to play. So, I tried to uninstall the game, but got all sorts of errors. Now, I cant get it to uninstall properly and can't get it to run... Any ideas? Sorry if this isn't the appropriate forum to post this in, but I tried all of the options on activision's tech support site, but have had no luck.

1. delete the game folder
2. click start then run
3. type regedit
4. on the left pane browse to
HKEY_CURRENT_USER\Software\activision
and delete the game folder from there
5. browse to
HKEY_LOCAL_MACHINE\SOFTWARE\activision
and delete the game folder from there

Do a full search of the registry and remove all references to the game, use the game name and the exe name and the Activision name. Start at the top and do a search then use F3 key to keep searching spend a good 20 minutes routing out every thing that you think is applicable. By the way backup the registry before you do this. Remove full directory that have been created by the game makes. The full Activision ones, check this path also for the game HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall as a game folder in here may prevent the game from installing because it thinks it is still installed.

Remove all folders as some have said already, reboot the machine and then install the game. You will have to keep cleaning the registry out until you find the correct keys that keep stopping the install. I had a similar problem with an Allied Assault game a while back. I take it the game your talking about is COD or is it?

Just make sure you get rid of all references to the game are you will be all set to go.

Yes they are indeed, but why change his path ... He need nly remove the older install fully, including the registry keys that were created by it. Especially the one I pointed out above! If he creates a new path then this will simply make a new path and write the registry keys back again!

I tried all of your suggestions - the game is Empires, Dawn of the Modern Age. I searched the registry and removed all of the entries containing "empires". I rebooted the pc, and voila, the same problem. I REALLY want to play this game, so would REALLY appreciate it if anyone else had any suggestions.

I can't simply install it to a new path as the install won't even get that far.

I have good cds... When I put in the cd, it comes up with an option to install the game. I then hit the next button, and the install shield briefly comes up, but then vanishes. Thus never offering me an option to install the game or for that matter select the drive.

If InstalShield is locking up, hanging, or simply just going away it could be that the version installed on your system is outdated or corrupted. Follow billmercer's directions, then go to http://www.installshield.com/ and install the latest run-time files.

Who are you calling an uneducated prick? If you knew how to resolve your problem yourself then you would not be asking for answers on here. I am far better educated than you would imagine, including Computer game development Levels 1 two and 3, C++ programming Levels 1 and 2 and Java Programming and animation Level 3. So stick that in your pipe and smoke it you ignorant person. I also refer you to my feedback score whereby I have accumulated over 100 000 points from questions that I have answered in only a matter of 2 - 3 months since I joined the EE community.

Incidentally I object to your language and I will be complaining about your feedback comments to EE moderators. If you cannot take advice then do not ask for it :)

MY COMMENT:: You obviously have not removed all of the registry keys that are associated with the game. Re visit it!

Was intended to bring to your attention the fact that you had probably not removed all of the Registry keys that are relevant to the installation of the game and was meant to assist you.

YOUR COMMENT ON MY FEEDBACK:: No you uneducated ignorant prick, that's not the case. It turns out that there was a problem with the software interacting with other software.

Was wholly uncalled for and I demand an apology from you with imediate effect, if that is how your going to treat people whom reply to your problems then maybe they should be aware of this, better still you should be banned from EE and you are not operating within the forum community spirit. People do not come here to be insulted by the likes of you, they are here to help each other and there always has to be someone to spolit it for everyone.

I will be submitting a complaint to the EE moderators about the use of your language and request that you be removed from the EE service and I think your actions are totally unjust and warrant action that in the future will preserve the integrity of the EE service and it's members.
pjcrooks2000

In a written-only forum like this, politeness is not just a good idea, it's mandatory. Abusive behavior is not acceptable, especially abusive behavior towards someone who is trying to help.

That said, I do think that pjcrooks2000's statement:
"You obviously have not removed all of the registry keys that are associated with the game. Re visit it!"
came across as arrogant, although it was probably not meant that way.

I'm not excusing HubTechnical's behavior, but it's important to remember that people who come here for help are often already frustrated before they even arrive, and the last thing they want to hear is that something is their own fault (even if it is).

yeah, you're right on what you're saying, billmercer. I too have had some issues because of that, on other questions.... no more dubious politeness, everything must be clear.. use smilies if necessary ;)

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