after I took it off the computer charged, it was stuck on music but couldn't scroll music, got it to change to fM but can't get back to music even with this suggestion. shouldI return it, I bought it last week.

after I took it off the computer charged, it was stuck on music but couldn't scroll music, got it to change to fM but can't get back to music even with this suggestion. shouldI return it, I bought it last week.

Reset the player once to make sure it isn't a temporary glitch - reset will NOT erase all of your songs.

Press the downward part of the circular ring when the word "music" is on your screen, and see if it will scroll doen to FM; if the word "music" does not appear, press the left side of the circular ring until the word "Music" appears on the screen

1 Suggested Answer

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!

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Related Questions:

It was your setting. You can change it to english.
For sansa clip:
1. From main menu, select settings (picture with 4 bars)
2. Use up/down button to find " FM...", the language option is right about FM..., select it and use up / down button to find English.
3. Press home button to come back main menu
Good luck
For sansa clip plus:
1. the same as about.
2. Getting into Settings, you have 4 options (Music, Audiobook, Radio, and System Settings). Languages with letters (a, b, c, ....), you can see "Radio...." option, move the selection bar down 1 - it is System Settings. If Languages without letters a, b, c, ...., you have to get in to each option, at each option you move the selection bar down or up to find letters " USB...." , it means you are inside System Settings, from USB, press down button 6 times, and select it (language option), scroll up/ down to select English.
3. The same
Good luck

Do you know how to get to in main menu? using menu button - the small button under screen, on the right. After you press that button, you can see "FM Radio" with a picture, use up/down button to get into Music options.
Good luck

Go into the Settings menu of the Sansa, and change the region to "World" if you live outside the US, and change to "United States" if you live inside the US. Then, go back to the Radio mode and see if there is an icon that looks like a block (technically, a "Stop" sign) - if there is, press up on the clickwheel - it will get your radio off of pause mode. You radio should now work again.

This model goes to "sleep" quickly by default - pressing any button will wake it up. The button that looks like a house (if the paint didn't get rubbed off already) allows you to go one level higher in the menu tree. Have fun with it.

Dude I have one in front of me so listen and follow along first turn the unit on, second push the menu button, this is the very small buttonright to the right of the SANSA namewhen you push that button the first thing you will see is the words MUSIC while thats on the screen hit the play button that looks like this >|| and you will scroll through all the settings you will see the fm radio selection when you get to it hit the middle button and the radio will come on.

Press the Home button and see if it will go to the settings menu. If it will, change the USB Mode to Auto. If it won't, hold in the power on/off button for 15 seconds to reset the player, and try again.

The service may not be available in your area. Make sure the headphones are connected to the player when searching for radio stations: Here's pg 15 of the user manual:

FM Radio (if applicable)
The Sansa
®
player includes an integrated FM radio for listening to live broadcast FM
stations. Please note that the FM Radio function may not be available in your region.
Listening to FM Radio
To listen to live broadcast FM station, follow these steps:
1. Select FM Radio from the Main Menu.
2. A radio frequency menu will appear.
3. Press |<< or >>| to adjust and search for the desired frequency, or select
preset by pressing Select.
4. For fast search, press and hold the |<< or >>| buttons.