EASILY RESPOND TO REVIEWS

HOTEL REPUTATION MANAGEMENT AND HOTEL MARKETING GO HAND IN HAND

Hotel Reputation management is a key function with dedicated groups of experts aligned to regularly monitor all social media channels & review sites, analyse guest feedback, respond to comments and taking rectifying steps for negative feedback. As more and more guests rely on hotel reviews before making a booking, it is essential that ORM becomes a part of hotel marketing . Hotel Reputation Management has gained far more importance in the current era and the practice is now an indispensable tool for measuring guest satisfaction.