Forms and publications

Yes. It is important you know what type of rental arrangement you are in, as this determines your legal rights and responsibilities. For more information, visit our website, www.consumer.vic.gov.au/housing-and-accommodation/renting/types-of-rental-agreements

What is my cooling-off period for my new car?

If you have just purchased a new car & decide you no longer want to purchase it, you have 3 business days (excluding weekends & public holidays) after the date you signed the contract to advise the licensed motor car trader of your decision. However, if you choose to accept the delivery of the car during the 3 day period, you will automatically lose your cooling off period right. For more information visit our website, www.consumer.vic.gov.au/cars/buying-a-new-car/cooling-off-period

I'm planning to buy a house, what do I need to know?

When planning to purchase a property, there are a few things you need to know & understand before making your purchased. A few things to consider: make sure you know what you want & can afford, always have a budget before you buy, carefully assess your financial situation & speak with a financial advisor & consider all the cost of buying a property. For more information, visit our website www.consumer.vic.gov.au/housing/buying-and-selling-property

Do I need to use an agent to sell my property?

No, you don't need to use an estate agent or agent's representative to sell your property.. There are a few things to consider, decide the sale price or range, arrange advertising for your property, obtain a deposit once an agreed value has been decided & providing the contract of sale with the Section 32 statement attached & arrange for it to be signed. View our website, www.consumer.vic.gov.au/housing/buying-and-selling-property/selling-property, for more information.

What is owners corporation?

Formerly known as body corporate, an owners corporation manages the common property of a residential, commercial, retail, industrial or mixed-use property development. Visit our website, www.consumer.vic.gov.au/housing/owners-corporations/buying-into-an-owners-corporation/what-is-an-owners-corporation, for more information.