We're aware of an issue with converting some DOC, DOCX, ODT, and RTF files to EPUB through our Ebook Wizard.
We've created this Forum Thread with some workarounds and advice to assist you in publishing you ebook.

Print Ready adding extra pages?

Hello world! Looking for your help. Finally degredged my way through the formatting dramas of a manuscript, only to find that when I convert into print ready I get an extra page added after my dedication that I don't want, and two extra pages after my forward....?