Family Caregivers in Cancer (PDQ®)

Who Is the Caregiver?

Key Points

Family caregivers may be spouses, partners, children, relatives, or friends who help the patient with activities of daily living
and health care needs at home.

It is important that the family caregiver is a part of the team right from the start.

Family caregivers may be spouses, partners, children, relatives, or friends who help the patient with activities of daily living
and health care needs at home.

Many cancer patients today receive part of their care at home. Hospital stays are shorter than they used to be, and there are now more treatments that don't need an overnight hospital stay or can be given outside of the hospital. People with cancer are living longer and many patients want to be cared for at home as much as possible. This care is often given by family caregivers.
These caregivers may be spouses, partners, children, relatives, or friends.

The family caregiver works with the health care team and has an important role in improving the patient's health and quality of life. Today, family caregivers do many things that used to be done in the hospital or doctor's office by health care providers. Caregiving includes
everyday tasks such as helping the patient with medicines, doctor visits, meals, schedules, and health insurance matters. It also includes giving emotional and spiritual support, such as helping the patient deal with feelings and making hard decisions.

It is important that the family caregiver is a part of the team right from the start.

The family caregiver has the very important job of watching for changes in the patient's
medical condition while giving long-term care at home. Family caregivers can help plan treatment, make decisions, and carry out treatment plans all through the different parts of treatment.

This summary is about adult family caregivers in cancer.

The Caregiver’s Point of View

Key Points

Caregivers need help and emotional support.

The caregiver's role changes as the patient’s needs change during and after cancer treatment.

At Diagnosis

During Treatment at the Hospital

During Care in the Home

After Treatment Ends

At the End of Life

Caregivers need help and emotional support.

A caregiver responds in his or her own way to the cancer patient's diagnosis and prognosis. The caregiver may feel emotions that are as strong as or stronger than those felt by the patient. The caregiver’s need for information, help, and support is different from what is needed by the patient.

The life of a family caregiver changes in many ways when cancer is diagnosed. These changes affect most parts of life and continue after treatment ends.

The caregiver's role changes as the patient’s needs change during and after cancer treatment.

Key times when the caregiver's role changes and new challenges come up are at diagnosis, during treatment at the hospital, when the patient needs care at home, after treatment ends, and at the patient's end of life.

At Diagnosis

Family caregivers take an active role that begins when the cancer is being diagnosed. The caregiver has to learn about the kind of cancer the patient has and new medical terms. The caregiver also goes with the patient to new places for treatment and helps the patient make treatment decisions.

During Treatment at the Hospital

The patient may ask the caregiver to be the one to talk to the health care team and make important decisions. The relationship between the caregiver and the patient affects how well this works. Disagreements between the patient and caregiver can make important decisions harder to make and affect treatment choices. In addition to talking to the health care team, the caregiver may also do the following:

Take on many of the patient’s household duties.

Schedule hospital visits and plan travel to and from the visits.

Work through the health care system for the patient.

Arrange for home care.

Take care of insurance matters.

During the active treatment phase, a caregiver needs to meet the demands of supporting the patient as well as the demands of home, work, and family. This may be physically and emotionally exhausting.

During Care in the Home

When the patient moves from one care setting (such as the hospital) to another (such as the home), it can be stressful for the patient and the caregiver. The patient usually would rather be at home, which is a familiar and comforting place.
The return home usually means more work for the caregiver.

In addition to hands-on patient care, the caregiver may also do the following:

Schedule doctor visits, plan travel to and from the visits, and go with the patient to them.

Arrange for home visits by therapists or other professionals.

Deal with medical emergencies.

Take care of insurance matters.

Work through the health care system for the patient.

Caregivers worry about how they'll be able to do all this and also take care of themselves. The caregiver sometimes has to give up social activities and miss work. This can all be very hard and very tiring in a physical and emotional way for both the caregiver and the patient. These demands can be especially hard on older caregivers.

After Treatment Ends

Some patients and caregivers expect life to go back to the way it was before the cancer was diagnosed and this may not happen. Caregiver stress may continue after the patient's treatment ends, as roles change once again. Some caregivers have problems adjusting for the first year after the end of treatment. Part of this is caused by worry that the cancer will come back. When the caregiver is the partner or spouse of the cancer survivor, there may be sexual problems, also. Studies have shown that these adjustment problems usually do not last long. Problems with adjusting that can last a long time include the following:

At the End of Life

Caring for a patient at home at the end of life brings a new set of challenges for the caregiver. The patient depends even more on the caregiver for physical and emotional support. The patient's symptoms also may be more difficult to manage. The caregiver may feel distressed by these new challenges and by not being able to take part in activities and interests that are important to him or her. The caregiver may feel even more distressed if the patient goes into hospice care. Studies have shown that caregivers have a lower quality of life and poorer health when giving the patient end-of-life care than they do during active treatment.

Some hospital or hospice programs offer end-of-life support services to improve the patient's quality of life and help both the caregiver and the patient. End-of-life support services include the following:

A team approach helping the patient and family with their physical, emotional, social, spiritual, and economic needs in order to improve the quality of life of the patient and caregiver.

Including the caregiver in medical decisions and managing the patient's symptoms.

Watching the caregiver for signs of distress and work with him or her to get the kind of help they need.

Roles for the Family Caregiver

Key Points

The family caregiver has many roles besides giving the patient hands-on care.

The caregiver takes on different roles so that the patient gets all the information, support, and treatment he or she needs.

Decision Maker

Advocate

Communicator

The family caregiver has many roles besides giving the patient hands-on care.

Most people think first of the physical care given by a family caregiver, but a caregiver fills many other roles during the patient's cancer experience. In addition to hands-on care, the caregiver may also do the following:

Go with the patient to doctor appointments, run personal errands, cook, clean, and do other housekeeping chores.

Find doctors and specialists needed and get information that may be hard to find.

Help the patient connect with family, friends, neighbors, and community members.

A family caregiver faces the tough job of taking on new roles and challenges as the patient's needs change over time.

The caregiver takes on different roles so that the patient gets all the information, support, and treatment he or she needs.

Caregivers may take on the roles of decision maker, patient advocate, and communicator.

Decision Maker

Doctors,
caregivers, and patients are partners in making decisions. Making a decision involves getting the right information in a way that it can be understood. Cancer patients have many information needs. They want to know about staying healthy, tests and treatments, side effects and symptoms, and emotional issues.

In order to make treatment decisions, caregivers and patients often want more information and they may look for help and information from sources other than the doctor. It's common for patients and their families to do the following:

Use the Internet to search for more information on the patient’s cancer and its treatment.

Information from outside sources is sometimes wrong or may be different from what the doctor said. It's important to get information that can be trusted and to talk to the doctor about it.
Most libraries can help people find articles about cancer in medical journals and cancer information written for patients and the public. Good places to get information include government agencies, cancer centers, and cancer organizations.

Advocate

The family caregiver knows and understands the needs of the patient. The caregiver becomes an advocate for the patient by giving this information to the health care team. Although a caregiver may not have a medical background, daily contact with the patient gives the caregiver important information that helps the health care team help the patient. Information about the patient's symptoms and problems can help the doctor make better treatment plans and improve the patient's chance of getting better.

As the patient's advocate, the family caregiver may do the following:

Talk with the health care team about the patient's needs and wishes for the patient.

Get information that may be hard to find.

Find doctors and specialists needed.

Watch the patient for changes and problems.

Help the patient follow treatments.

Tell the health care team about any new symptoms or side effects and ask for help to treat them.

Help the patient make healthy changes and follow healthy behaviors.

Pay the patient's bills and take care of insurance claims.

Communicator

Good communication between the doctor, patient, and caregiver can improve the patient’s health
and medical care. The family caregiver will often take on the role of speaking for the patient while keeping the patient included
in decision making. Good communication helps both the doctor and the caregiver get the information they need to support the patient. Doctors need to hear about patients' concerns and caregivers need to understand the disease and treatment options. Poor communication may cause confusion about treatment. This can affect choices made about treatment and the patient's chance of getting better.

Cultural differences between the doctors and the caregiver or patient can affect communication. In some cultures, it is the custom to keep a life-threatening diagnosis a secret from the patient and avoid talking about the disease. Sometimes it is left to the caregiver to tell the patient the truth about a serious or terminal illness. This can be stressful for caregivers and increase their feelings of loneliness and responsibility. Caregivers should tell the health care team if they think cultural beliefs may affect how they talk about the cancer and making treatment decisions.

The Caregiver’s Quality of Life

Key Points

Caring for a patient with cancer affects the family caregiver's quality of life.

Caregiving can affect the caregiver's quality of life in many areas.

Psychological Issues

Physical Issues

Social Issues

Money Issues

Spiritual Issues

Rewards of Caregiving

Caring for a patient with cancer affects the family caregiver's quality of life.

Family caregivers usually begin caregiving without training and are expected to meet many demands without much help. A caregiver often neglects his or her own quality of life by putting the patient's needs first. Today, many health care providers watch for signs of caregiver distress during the course of the patient's cancer treatment. When caregiver strain affects the quality of caregiving, the patient's well-being is also affected. Helping the caregiver also helps the patient.

Caregiving can affect the caregiver's quality of life in many areas.

The caregiver's well-being is affected in many areas. These include psychological, physical, social, financial, and spiritual.

Psychological Issues

Psychological distress is the most common effect of caregiving on the caregiver's quality of life. Caring for a cancer patient is a difficult and stressful job. Caregiver distress comes from the practical demands of the caregiver role as well the emotional ones, such as seeing the patient suffer. Family members seeing a loved one with cancer may feel as much or more distress than the patient does. Distress is usually worse when the cancer is advanced and the patient is no longer being treated to cure the cancer.

Caregivers who have health problems of their own or demands from other parts of their lives may enter the caregiving role already overwhelmed. For an older adult caregiver, problems that are a part of aging may make caregiving harder to handle.

The caregiver's ability to cope with distress may be affected by his or her personality type. Someone who is usually hopeful and positive may cope better with problems of caregiving.

Physical Issues

Cancer patients often need a lot of physical help during their illness. This is physically demanding for the caregiver, who may need to help the patient with many activities during the day such as:

As caregivers try to meet the physical demands of caregiving, they may not get enough rest and may not take care of their own health. Healthy habits such as exercise, a healthy diet, and regular medical checkups may be pushed to the side. Health problems the caregiver already has may become worse, or they may have new health problems.

Social Issues

Caregivers often have less time to spend with friends and in the community as their days are filled with caring for the cancer patient. If there are problems in the relationship between the caregiver and the patient, the caregiver may feel even more alone.

In the beginning, there may be a lot of support from friends. The caregiver may be able to continue working and keep up work relationships. When cancer care continues for a long time, the caregiver may need to stop working and friends may call or visit less often. As caregivers struggle to meet the ongoing demands of caregiving, they may want more help from family and friends. Caregivers can find support in other places, such as caregiver groups and cancer organizations, where they can talk with other families. Some caregivers find it helpful to join a support group or talk to a counselor, psychologist, or other mental health professional. Others also find it helpful to turn to a leader in their faith or spiritual community.

Money Issues

There are many financial costs of cancer. Families must pay insurance deductibles, copayments, and for services that are not covered by insurance, such as transportation and home care help. Some caregivers give up their jobs and income so they can stay home with the patient, which makes it harder to pay for everything.

Caregivers who work may have less distress if they are able to take leave from work under the Family and Medical Leave Act (FMLA). FMLA applies to businesses with at least 50 employees. It allows employees to take time off from work for their own illness or a relative's serious medical condition without losing their jobs or benefits. Caregivers may take up to 12 weeks of leave.

Spiritual Issues

Feelings of spiritual well-being may help lower the caregiver's stress. Keeping faith and finding meaning and hope have been shown to decrease the effect of caregiving stress on mental health. Spiritual well-being may help some caregivers be more hopeful, find meaning in the cancer experience, and be more accepting of what is. See the PDQ summary on Spirituality in Cancer Care for more information about spirituality and religion in cancer care.

Rewards of Caregiving

Caregivers become caregivers for many different reasons. Some feel it is natural to care for someone they love. Sometimes there are practical reasons, such as no insurance or money to pay for other help.
Whatever the reasons, giving care and support during cancer isn't easy, yet many caregivers find something positive from it.

Caring for a person with cancer causes many caregivers to look at life in new ways. They think about the purpose of life and they often focus on what they value most.
For some caregivers, looking for meaning is a way to cope.

Some caregivers will have the following rewards:

Find they can be strong during bad times.

Have a better sense of self-worth or personal growth.

Feel closer to the cancer patient.

Getting support from health care professionals may help caregivers find more positive rewards.

Assessing Caregiver Needs

Key Points

Caregiver assessment is done to find out if the caregiver needs support in the caregiving role.

Caregiver well-being is assessed in several areas to find out what type of help is needed.

Culture

Age and health

The costs of care

Roles and relationships

Caregiver assessment is done to find out if the caregiver needs support in the caregiving role.

Caregiver assessment helps the health care team understand the caregiver’s
everyday life, recognize the many jobs done by the caregiver, and look for signs of caregiver strain. Caregiver strain occurs when caregivers are not comfortable in their roles or feel they cannot handle everything they need to do. Caregiver strain may lead to depression and general psychologicaldistress. If the caregiver feels too much strain, caregiving is no longer healthy for either the caregiver or the patient.

A caregiver assessment should look at not only what the patient needs the caregiver to do, but also what the caregiver is willing and able to do. Caregiver strain may occur when the family caregiver does not have the knowledge needed to care for the patient. The health care team can support the caregiver in this area.

Family caregivers report many problems with their caregiving experiences. Assessment is done to find out what the problems are, in order to give the caregiver the right kind of support. Support services can help the caregiver stay healthy, learn caregiving skills, and remain in the caregiving role, all of which help the patient as well.

Some of the factors that affect caregiver strain:

The number of hours spent caregiving.

How prepared the caregiver is for caregiving.

The types of care being given.

How much the patient is able to do without help (such as bathing and dressing).

Caregiver well-being is assessed in several areas to find out what type of help is needed.

There is no standard tool for caregiver assessment. It may be different for each caregiver and family. Some of the factors assessed are culture, age, health, finances, and roles and relationships. Support services can then be chosen to help where the caregiver needs it.

Culture

Studies have shown that a family's culture affects how they handle the caregiver role. In some cultures, the family chooses not to get any outside help.
Caregivers who have no outside help or help from other family members are usually more depressed than those who receive help from other sources.

Age and health

Caregivers may have issues related to age and health that increase their risk for caregiver strain:

For an older adult caregiver, issues that are a part of aging may make caregiving harder to handle. Older caregivers may have health problems, live on fixed incomes, and have little social support. As they try to meet the demands of caregiving, older caregivers may not take care of their own health. This can make their health worse or cause new health problems. Caregiver strain in older caregivers may lead to an earlier death than noncaregivers the same age.

Middle-aged and younger caregivers who have jobs and children or other family members to care for are often strained by the caregiving role. These caregivers try to meet the needs of work and family and give up much of their social life while caring for the patient.

The costs of care

Families with low household incomes may not be able to afford the costs of caregiving. When the family cannot pay for costs related to treatment, the patient's recovery may be affected. Caregiver distress increases.

Roles and relationships

As the number of roles the caregiver must fill increases, the risk of caregiver strain also increases. Given too many roles to fill, the caregiver will not have the time and energy to do them all. For example, caregivers who have a job and also care for children report high levels of stress. However, working while caregiving can also be helpful. Time away from the caregiving role and the social support from co-workers can give the caregiver some relief.

Roles and relationships among family members can be affected by caregiving. A caregiver assessment looks at family relationships to see if there is risk of caregiver strain.

Help for the Caregiver

Key Points

Caregivers have a very hard job and it's normal to need help.

Support services can be chosen to help where the caregiver needs it.

Education and Information

Coping Skills

Counseling

Family Meetings

Home Care Help

Hospice Care for the Cancer Patient

Caregivers have a very hard job and it's normal to need help.

Although caregiver assessments are used to plan support for the family caregiver, they are not always done. It's important for caregivers to ask for help when they need it. Many people who were once caregivers say they did too much on their own. Some wished that they had asked for help sooner. The best time to find out where to get help is when the patient is diagnosed with cancer. All through caregiving, it’s important to watch for signs of caregiver strain and get help right away.
Caregivers who take care of their own needs have the strength to carry on and be a better caregiver.

Support services can be chosen to help where the caregiver needs it.

Education and Information

Family caregivers usually have many questions and feel unsure about some things when they begin caregiving. Information and education can help caregivers feel less stressed and more comfortable in their role. Programs that introduce patients and their caregivers to new cancer facilities and services may help.

Since cancer treatment can last for a long time and the disease goes through many changes, the kind of information caregivers need changes over time. Important times for the caregiver to receive information include the following:

Use touch-screen and other computer information systems at hospitals and doctor offices.

Learn from DVDs that teach caregiving skills.

Caregivers often want to know facts about the cancer, caregiving skills, and how to manage symptoms and side effects.

Facts about the cancer

How the cancer will change over time.

Symptoms the patient may have.

What the treatments may be.

Side effects that may be caused by the cancer or the treatments.

What the caregiver is expected to do

Caregivers report that they learn most of their caregiving skills by trial and error and would like more information from the health care team. Moving the patient safely and decreasing the risk of falls are skills caregivers say are the most difficult. Some of the skills caregivers may need to learn are:

Many caregivers also want to know about getting outside help to care for the patient at home.

How to manage symptoms and side effects

When the caregiver is trained in how to help the patient manage side effects of treatment and symptoms such as pain and fatigue, the patient is more likely to have the energy and will to continue with treatment.

Pain is a symptom that is a serious concern for cancer patients and for their caregivers. Most family caregivers know little about pain and how to manage it. For pain to be controlled well, the patient needs to receive the pain medicines as prescribed by the doctor. A caregiver's knowledge and beliefs about pain medicine may affect the patient's pain relief. A caregiver who is afraid the patient will become addicted or take an overdose may give the patient too little pain medicine. When the caregiver knows the facts about pain medicines and the right way to use them, the patient is more likely to have better pain control. The caregiver can talk to a doctor who is expert in treating pain and get the information and emotional help he or she needs to control the patient's pain.

Caregivers may need to learn the following:

What medicines to use and how and when to give them.

How to tell if a medicine is working and common side effects of the medicine.

How to know when the medicine is causing side effects.

The health care team also can help caregivers learn ways to manage symptoms without medicine, including the following:

Coping Skills

Caregivers can receive support from programs that teach them ways to cope with caregiving stress. These programs give information, improve caregiving skills, and help caregivers feel in control and more hopeful.
Some programs train on one topic, such as teaching the caregiver how to solve problems or manage patient symptoms, like pain. Other programs train the caregiver in several areas of caregiving, and these types of programs may help caregivers feel better overall. Talk to a member of your health care team or call your local hospital to see if these programs are offered in your area.

One program called COPE (which stands for Creativity, Optimism, Planning, and Expert information) trains caregivers in how to solve difficult caregiving problems, make plans for their individual situations, and feel more positive. This program has been shown to decrease stress in some caregivers.

The Family Caregiver Cancer Education Program teaches caregivers how to manage symptoms, communicate better, manage roles, relationships, and finances, and take care of themselves. Caregivers have more confidence and feel they learned useful information after taking this program. Over time, they report feeling healthier.

Training in specific skills helps improve quality of life for many caregivers. Programs that offer caregiver training by nurses who visit the home have worked very well. These nurses prepare patients and caregivers for changes in the level of care, teach them communication skills, visit patients at home, and make sure care continues all through the different phases of treatment.

Counseling

Counseling helps caregivers deal with the emotions that come with the demands of caregiving. The health care team can recommend support groups or refer caregivers to mental health professionals.
This kind of support may lessen anxiety and depression and help the caregiver feel more positive, more able to cope, and that they have control over the situation.

Family Meetings

When taking care of a cancer patient, family members need to work together. There may be problems and conflicts in some families, and the stress of caring for a relative with cancer can bring up old issues or make new ones. These conflicts may cause communication problems within the family and with the health care team. When there are conflicts like this, it may help to have family meetings with the health care team.

During a family meeting, the whole family talks with the health care team. Family meetings help the health care team and the caregivers connect and work together. It is important to include the family spokesperson and all caregivers. While everyone may be trying to do what they think is best for the patient, family members may disagree about what this means. During family meetings, family members can talk about how they feel or decide what kind of help they can give. Each person may have certain skills to offer. Family meetings may also help with the following:

Identify caregivers' concerns.

Give clear information about treatment.

Make it easier to make decisions about treatment choices and about care at the end of life.

Make sure the caregivers know that symptoms and side effects will be controlled.

Make sure that caregivers know that the wishes of the patient are being considered.

Family meetings are most helpful when:

There is a clear list of what is going to be discussed.

A member of the health care teams acts as the meeting leader.

Family members and caregivers are given the chance to ask questions and discuss concerns.

Family members and caregivers are free to talk about painful emotions and receive the help of trained professionals who care about them.

At the end of the meeting, the health care team may go over what was decided and plan the next steps.

Home Care Help

Home care services for the cancer patient also give the caregiver support. State or local health departments usually have a list of licensed home care agencies. Some of the services that home care agencies provide include the following:

Hospice Care for the Cancer Patient

Hospice care is given to patients who are near the end of life and are no longer being treated to cure or control their cancer. The goal of hospice is to help patients live each day to the fullest by making them comfortable and relieving their symptoms.
Family caregivers may need more training and advice to feel comfortable doing what’s needed to care for the patient during the final stages of cancer. The family caregiver often feels as much emotional distress as the patient does during this time.
A hospice care team helps with the emotional, social, and spiritual needs of patients, caregivers, and families.

General information about clinical trials is also available from the NCI Web site.

Changes to This Summary (07/14/2015)

The PDQcancer information summaries are reviewed regularly
and updated as new information becomes available. This section
describes the latest changes made to this summary as of the
date above.

Editorial changes were made to this summary.

About This PDQ Summary

About PDQ

Physician Data Query (PDQ) is the National Cancer Institute's (NCI's) comprehensive cancer information database. The PDQ database contains summaries of the latest published information on cancer prevention, detection, genetics, treatment, supportive care, and complementary and alternative medicine. Most summaries come in two versions. The health professional versions have detailed information written in technical language. The patient versions are written in easy-to-understand, nontechnical language. Both versions have cancer information that is accurate and up to date and most versions are also available in Spanish.

PDQ is a service of the NCI. The NCI is part of the National Institutes of Health (NIH). NIH is the federal government’s center of biomedical research. The PDQ summaries are based on an independent review of the medical literature. They are not policy statements of the NCI or the NIH.

Purpose of This Summary

This PDQ cancer information summary has current information about challenges and helpful interventions for caregivers of cancer patients. It is meant to inform and help patients, families, and caregivers. It does not give formal guidelines or recommendations for making decisions about health care.

Reviewers and Updates

Editorial Boards write the PDQ cancer information summaries and keep them up to date. These Boards are made up of experts in cancer treatment and other specialties related to cancer. The summaries are reviewed regularly and changes are made when there is new information. The date on each summary ("Date Last Modified") is the date of the most recent change.

Clinical Trial Information

A clinical trial is a study to answer a scientific question, such as whether one treatment is better than another. Trials are based on past studies and what has been learned in the laboratory. Each trial answers certain scientific questions in order to find new and better ways to help cancer patients. During treatment clinical trials, information is collected about the effects of a new treatment and how well it works. If a clinical trial shows that a new treatment is better than one currently being used, the new treatment may become "standard." Patients may want to think about taking part in a clinical trial. Some clinical trials are open only to patients who have not started treatment.

Clinical trials are listed in PDQ and can be found online at NCI's Web site. Many cancer doctors who take part in clinical trials are also listed in PDQ. For more information, call the Cancer Information Service 1-800-4-CANCER (1-800-422-6237).

Permission to Use This Summary

PDQ is a registered trademark. The content of PDQ documents can be used freely as text. It cannot be identified as an NCI PDQ cancer information summary unless the whole summary is shown and it is updated regularly. However, a user would be allowed to write a sentence such as “NCI’s PDQ cancer information summary about breast cancer prevention states the risks in the following way: [include excerpt from the summary].”

Images in this summary are used with permission of the author(s), artist, and/or publisher for use in the PDQ summaries only. If you want to use an image from a PDQ summary and you are not using the whole summary, you must get permission from the owner. It cannot be given by the National Cancer Institute. Information about using the images in this summary, along with many other images related to cancer can be found in Visuals Online. Visuals Online is a collection of more than 2,000 scientific images.

Disclaimer

The information in these summaries should not be used to make decisions about insurance reimbursement. More information on insurance coverage is available on Cancer.gov on the Managing Cancer Care page.

Contact Us

More information about contacting us or receiving help with the Cancer.gov Web site can be found on our Contact Us for Help page. Questions can also be submitted to Cancer.gov through the Web site’s E-mail Us.

Questions or Comments About This Summary

If you have questions or comments about this summary, please send them to Cancer.gov through the Web site’s E-mail Us. We can respond only to email messages written in English.

Get More Information From NCI

Call 1-800-4-CANCER

For more information, U.S. residents may call the National Cancer Institute's (NCI's) Cancer Information Service toll-free at 1-800-4-CANCER (1-800-422-6237) Monday through Friday from 8:00 a.m. to 8:00 p.m., Eastern Time. A trained Cancer Information Specialist is available to answer your questions.

Chat online

The NCI's LiveHelp® online chat service provides Internet users with the ability to chat online with an Information Specialist. The service is available from 8:00 a.m. to 11:00 p.m. Eastern time, Monday through Friday. Information Specialists can help Internet users find information on NCI Web sites and answer questions about cancer.

Write to us

For more information from the NCI, please write to this address:

NCI Public Inquiries Office

9609 Medical Center Dr.

Room 2E532 MSC 9760

Bethesda, MD 20892-9760

Search the NCI Web site

The NCI Web site provides online access to information on cancer, clinical trials, and other Web sites and organizations that offer support and resources for cancer patients and their families. For a quick search, use the search box in the upper right corner of each Web page. The results for a wide range of search terms will include a list of "Best Bets," editorially chosen Web pages that are most closely related to the search term entered.

There are also many other places to get materials and information about cancer treatment and services. Hospitals in your area may have information about local and regional agencies that have information on finances, getting to and from treatment, receiving care at home, and dealing with problems related to cancer treatment.

Find Publications

The NCI has booklets and other materials for patients, health professionals, and the public. These publications discuss types of cancer, methods of cancer treatment, coping with cancer, and clinical trials. Some publications provide information on tests for cancer, cancer causes and prevention, cancer statistics, and NCI research activities. NCI materials on these and other topics may be ordered online or printed directly from the NCI Publications Locator. These materials can also be ordered by telephone from the Cancer Information Service toll-free at 1-800-4-CANCER (1-800-422-6237).

Updated: July
14, 2015

This text may be reproduced or reused freely. Please credit the National Cancer Institute as the source. Any graphics may be owned by the artist or publisher who created them, and permission may be needed for their reuse.