Our fundraising promise

Find out how we make sure your gift makes more moments like this one, in Maninarivo, Madagascar, possible.

WaterAid/Ernest Randriarimalala

We couldn't do the work we do without you, which is why we value your trust so highly. It's also why, when you make the decision to support us, we make this promise to you:

We’ll use your donations in the best way possible. For every $1 you give, $0.80 is spent enabling people to transform their lives with clean water, decent toilets and good hygiene, and $0.20 is spent on fundraising.

We’ll respect your privacy. We’ll never share your details with any other organization or charity for their use.

You can choose how often we contact you. Just call us at 613-230-5182 to let us know what you prefer.

We’ll use your support to help deliver lasting solutions, not short-term fixes.

We’ll share stories of the people you help.

Together, we won’t stop until clean water, decent toilets and good hygiene are a normal part of everyday life for everyone, everywhere.

We’re committed to the highest standards in fundraising practice. We’re also dedicated to working as openly and transparently as possible, so you can be sure your donation will make a lasting difference.