Filli Points Membership Essentials

General Terms for Becoming a Card Member and Delivery of the Card

Filli Point Card ownership belongs to Betek Boya ve Kimya San. A.Ş.

General terms are considered as accepted when the Filli Point Card Application Form is filled in. The card owner will start gaining Filli Points from Filli Boya products bought after he/she fills out the Filli Point Card Application Form.

Betek Boya ve Kimya San. A.Ş. may assign the Filli Point Card to a bank or a financial institution, when desired.

Betek Boya ve Kimya San. A.Ş. can block the Filli Point Card or request that the card to be returned, when necessary. The card owner accepts this term in advance.

The card owner should sign the signature part at the back of the card once he/she receives the Filli Point Card. The card owner has the responsibility of keeping the card in good condition and using it well.

You must be 18 years or over to become a card owner.

The card owner accepts that the information written on the Filli Point Card Application Form is correct and that gifts will be delivered to the address specified on the form.

The card owner accepts that the information written on the Filli Point Card Application Form may be shared with 3rd persons by Betek Boya ve Kimya San. A.Ş to be used in activities, campaigns, mail, e-mail deliveries and similar marketing activities organized by those 3rd persons determined by Betek Boya ve Kimya San. A.Ş.

The Filli Point Card can be used by the card owner to gain and spend Filli Points when purchasing products and services at Filli Boya dealers across Turkey having the Filli Point logo and POS machines and Filli Boya dealers which may have the logo in the future by scanning the barcode on the product and the card via POS machines.

The card owner will verify the information on slip whenever he/she uses Filli Point Card and if necessary, he/she will raise an objection to the dealer.

Betek Boya ve Kimya San. A.Ş. can change the value of Filli Points and the terms by which points are gained, as and when required.

Filli Points gained will be transferred to the Filli Point account of the card owner through the POS machine immediately.

If it is understood that the Filli Point application has been abused, the Filli Point card of the card owner and points in his/her account will be blocked.

A Filli Point application can be suspended or terminated without giving any reason providing that relevant persons are informed.

Betek Boya ve Kimya San. A.Ş. may change the Filli Point Card terms of use, the gift range in the Filli Point Gift Catalogue and gift points unilaterally.

The card owner will order a product equal to his/her points from the "Filli Point Gift Catalogue" by using points transferred to the Filli Point Center by the Gift Request Form. Oral requests will be ignored.

Betek Boya ve Kimya San. A.Ş., has the right to change the Filli Point Gift Catalogue and the Filli Point values of gifts, whenever necessary.

Gifts on the Filli Point Gift Catalogue are limited in stocks.

Betek Boya ve Kimya San. A.Ş. reserves its right to deliver another gift of a proximate value instead of the gift requested by the card owner in return for his/her points or deliver another gift, the properties and quality of which are similar to the requested gift and which is equal to the points of the owner out of the catalogue instead of the gifts in the Filli Point Gift Catalogue.

The quality and warranty responsibility of products in the Filli Point Gift Catalogue belong to manufacturer/importer company. Betek Boya ve Kimya San. A.Ş. under no circumstances stands as a guarantor for the gifts.

Stolen or Lost Cards

If your Filli Point Card has been stolen, lost or broken and as a result can no longer be used, please immediately inform Betek Boya ve Kimya San. A.Ş. regarding the situation and Betek Boya ve Kimya San. A.Ş. will block the card. The card owner is responsible for any kind of losses that may occur until the information is given.

The card owner will call Filli Boya Advice Center on 444 1 222 and request for the transfer of points on the old card to the new one in order to transfer the points he/she gained on the lost Filli Point Card to his/her new card.

The card holder’s points on his/her lost Filli Point Card can be transferred to the new card only if it is understood that information written on the old card application form is same as the information on the new card application form.