Job Search Tips

The ZipRecruiter job matching algorithm analyzes millions of jobs from hundreds of job boards to instantly return the most relevant results. Here are some additional tips to help you optimize your search:

Job titles are best:Searching for a specific job title provides more accurate results than company names or other keywords. software engineer is better than coder, and registered nurse is better than hospital.

Zip code can help narrow your location:For location, a zip code is generally more precise than entering city, state.

You can use quotes:Surround multiple terms in quotes to treat them as a phrase, like: "program manager" or "dental hygenist".

You can exclude certain terms:Enter a minus sign before any terms you want to exclude, like: -travel or -"entry level".

You can require certain terms:Enter a plus sign before any terms you want to require, like: +full-time or +"full benefits".

At Home Inbound & Outbound Telesales Agent (Bi-Lingual a PLUS)

American Support Telesales agents provide excellent customer service and sales expertise by responding to telecommunication or cable customers who have shown interest in products and package upgrades. They provide courteous problem solving, provide quality information and promote additional services. Agents may be taking inbound calls or making outbound calls as needed.

Shifts are typically established but must be flexible and applicants must be available to work 8 hour shift from 8:00 to 11:30PM EST. Shifts may include Saturdays.

Must Apply Online for position: http://jobs.americansupport.com/american-support-careers/at-home-inbound-outbound-telesales-agent

Successful candidates will be able to: 1. Sign in and out for scheduled shifts at appointed times. 2. Use a computer terminal to access customer information and convey necessary information to customers. 3. Utilize probing questions to fit customers into packages that provide the best value for their needs. 4. Communicate effectively with customers and co-workers in person and in writing, face to face, on the radio, and over the telephone. 5. Retain information and make sound decisions. 6. Operate a PC and computer printer. 7. Set priorities schedule and/or reschedule service calls. 8. Acquire and maintain current up-to-date cable "product" knowledge (i.e., programming, promotions, etc.). 9. Provide, with appropriate persuasive communication skills, information on cable services and enhancements. 10. Create and maintain customer information (may receive/transmit/route/relay service call information to dispatch or directly to the service technician. 11. Complete other duties as assigned.

About American Support:

About American Support

Our clients are telecommunication and cable operators to whom we provide outbound telemarketing services, billing services, tech support and customer service call center operations and management. Sounds simple enough and we are here to keep it that way. As the speed of business gets faster, our focus is still on some very basic tenants of success: Put people first, aim high and deliver more than expected. Here are some facts about who we are, what we do and what we believe.

People First: We are in a people business. We serve our clients by serving their customers. Our future depends on our clients growth and success, so we treat their subscribers like our own. We strive to deliver a first-class customer experience every time, which means we aim high: 100% dependability. That means organized operations and processes as well as accurate, friendly service.

Job Search Tips

The ZipRecruiter job matching algorithm analyzes millions of jobs from hundreds of job boards to instantly return the most relevant results. Here are some additional tips to help you optimize your search:

Job titles are best:Searching for a specific job title provides more accurate results than company names or other keywords. software engineer is better than coder, and registered nurse is better than hospital.

Zip code can help narrow your location:For location, a zip code is generally more precise than entering city, state.

You can use quotes:Surround multiple terms in quotes to treat them as a phrase, like: "program manager" or "dental hygenist".

You can exclude certain terms:Enter a minus sign before any terms you want to exclude, like: -travel or -"entry level".

You can require certain terms:Enter a plus sign before any terms you want to require, like: +full-time or +"full benefits".