Best New York hotels near Diamond District

With a stay at Lotte New York Palace, you'll be centrally located in New York, steps from 5th Avenue and 3 minutes by foot from St. Patrick's Cathedral. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service.

Location

9.7

Amenities

8.1

Service

8.1

Vibe

8.0

Comfort

7.7

Overall 8.9 Excellent

Based on 4,537 reviews

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Families

Couples

Solo

Business

Location

9.7

Amenities

8.1

Service

8.1

Vibe

8.0

Comfort

7.7

Location

9.8

Service

8.0

Room

6.4

Food

5.9

Cleanliness

5.3

Location

9.5

Comfort

7.9

Amenities

7.8

Service

7.6

Room

7.0

Location

9.6

Room

6.9

Service

7.6

Excellent10.0

Pros: Views from the room... just stunning.
Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.

Excellent10.0

Pros: Location perfect, amazing if you are a fan of Gossip girl and just as amazing if you are not.

Excellent8.3

Pros: Location was great

Excellent10.0

Pros: Perfect location, easy to take taxi to lots of popular places in NYC. Nice staff too!

Okay4.6

Excellent10.0

Pros: We had a wonderful stay at the Lotte NY Palace hotel. Staff was excellent, At the front desk did a great job checking us in and went above and beyond checking us in early and was helpful with a question regarding wifi.

Excellent10.0

Pros: The room was spacious and I love the location

Excellent9.6

Pros: Excellent hotel right in the heart of Manhattan - the staff were all exceptional!

Good7.9

Pros: Location and cleanliness

Good7.5

Pros: Location is great for easy manhattan, close to 5th and various offices for my work. Rooms are very comfortable. Views are nice. Breakfast was very tasty, consistently.

Excellent10.0

Pros: Hotel was close to the center of New York, ideal for sight seeing ,food ect

Excellent9.2

Pros: Boutique, smaller scale services. Once in your room, it is silent. You can hear nothing outside, in the hallway or the rooms next to you. It’s wonderful.

Pros: Views from the room... just stunning.
Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.

Cons: Bar prices are very expensive.

10.0 Excellent

Pros: Location perfect, amazing if you are a fan of Gossip girl and just as amazing if you are not.

Cons: Nothing

8.3 Excellent

Pros: Location was great

Cons: The price of parking garage was difficult to accept. We will not return after being charged $110 for parking from 3:00 Friday afternoon and leaving before 9:00 on Saturday morning

10.0 Excellent

Pros: Perfect location, easy to take taxi to lots of popular places in NYC. Nice staff too!

Cons:

4.6 Okay

Pros:

Cons: We arrived at 8:00 pm and the room I booked was not available at 8:00 pm at night!

10.0 Excellent

Pros: We had a wonderful stay at the Lotte NY Palace hotel. Staff was excellent, At the front desk did a great job checking us in and went above and beyond checking us in early and was helpful with a question regarding wifi.

Cons:

10.0 Excellent

Pros: The room was spacious and I love the location

Cons: I really cannot find anything to say that I didn’t like.

9.6 Excellent

Pros: Excellent hotel right in the heart of Manhattan - the staff were all exceptional!

Cons:

7.9 Good

Pros: Location and cleanliness

Cons: Relatively expensive and breakfast not included in the stay.

7.5 Good

Pros: Location is great for easy manhattan, close to 5th and various offices for my work. Rooms are very comfortable. Views are nice. Breakfast was very tasty, consistently.

Cons: The rooms are a bit dated but still very nice. I didn't feel the lounges had a great vibe but still relaxing. I do think the rooms need refurbishment. The breakfast was very expensive for what it was.

10.0 Excellent

Pros: Hotel was close to the center of New York, ideal for sight seeing ,food ect

Cons: No free WiFi

9.2 Excellent

Pros: Boutique, smaller scale services. Once in your room, it is silent. You can hear nothing outside, in the hallway or the rooms next to you. It’s wonderful.

Cons: Nothing

With a stay at Lotte New York Palace, you'll be centrally located in New York, steps from 5th Avenue and 3 minutes by foot from St. Patrick's Cathedral. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service.

With a stay at Fitzpatrick Grand Central, you'll be centrally located in New York, steps from Chrysler Building and 4 minutes by foot from Grand Central Terminal. Featured amenities include limo/town car service, express check-in, and complimentary newspapers in the lobby.

Location

9.8

Service

9.2

Bar

7.8

Room

7.5

Breakfast

5.8

Overall 8.8 Excellent

Based on 1,193 reviews

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Couples

Families

Business

Solo

Location

9.8

Service

9.2

Bar

7.8

Room

7.5

Breakfast

5.8

Location

9.6

Service

9.4

Room

7.5

Comfort

6.7

Breakfast

6.2

Location

9.8

Service

9.1

Bar

8.0

Room

7.4

Location

9.8

Service

9.5

Amenities

7.2

Room

6.8

Vibe

6.2

Service

9.3

Comfort

6.9

Room

6.8

Excellent10.0

Pros: I loved it

Okay5.8

Pros: good location!

Good7.9

Pros: Location was fine for me, close to Grand Central. Hotel facilities were good: lobby, restaurant and bar were fine, specially Irish bar on the ground floor. Rate was reasonable

Excellent9.2

Pros: The staff were, to a fault, excellent. They were all friendly, efficient and helpful. The room was spacious and the hotel itself was lovely. The hotel bar is good.

Excellent10.0

Pros: They had a very nice staff.

Okay4.5

Excellent10.0

Pros: The style of the hotel is amazing and how clean and organized everything is lovely!.

Excellent9.6

Pros: Great staff, knowledgeable and helpful, great suggestions and willingness to help getaround New York!

Good6.7

Pros: Like going to a Horne in Dublin..... in 1934. Some will love that some will hate it. Beautiful Irish pub.....with NO Irish people working there. Cute rooms(need a little updating) and nice bathrooms(have been updated). Central location.

Excellent10.0

Pros: NY is big, so one is to be smart when choosing the location of the hotel. The Fizpatrick is very conveniently located, you walk less than a minute to enter GST and from there you can go wherever you want. The hotel is neat, proper, rooms are bigger than the usual Manhattan standard. Staff is kind and professional, attentive to customers needs. And the complementary access to the fitness center is a huge bonus. Highly recommended!

Pros: Location was fine for me, close to Grand Central. Hotel facilities were good: lobby, restaurant and bar were fine, specially Irish bar on the ground floor. Rate was reasonable

Cons: My room looked a bit tired. I would recommend some renovation for the room to be worth of really good 4* hotel

9.2 Excellent

Pros: The staff were, to a fault, excellent. They were all friendly, efficient and helpful. The room was spacious and the hotel itself was lovely. The hotel bar is good.

Cons: It was advertised beforehand (so it wasn’t a nasty surprise) but the fact that WiFi costs $15 per day is pretty woeful. Also, the facilities in the gym are not on-site and the pool/sauna/steam room were out of use during my stay. Can’t blame the hotel for that but the fact that it’s out of their control could be worth keeping in mind.

10.0 Excellent

Pros: They had a very nice staff.

Cons:

4.5 Okay

Pros:

Cons: Non blackout curtains on a large window facing a commercial building w lights on all night! Incredibly difficult to sleep in such circumstances. Very poor sound insulation as well. Could hear perfectly clear conversations from down the hall.

10.0 Excellent

Pros: The style of the hotel is amazing and how clean and organized everything is lovely!.

Cons:

9.6 Excellent

Pros: Great staff, knowledgeable and helpful, great suggestions and willingness to help getaround New York!

Cons:

6.7 Good

Pros: Like going to a Horne in Dublin..... in 1934. Some will love that some will hate it. Beautiful Irish pub.....with NO Irish people working there. Cute rooms(need a little updating) and nice bathrooms(have been updated). Central location.

Cons: Not one ounce of Irish hospitality. Check in lady barely had enough energy to say hi. Definitely not a hotel for a tourist who has never been to Ireland. Also I couldn’t believe the amount of homelessness in the area......people ALL over the place in doorways to Grand Central etc.....based on my experience over the past 40 or more years traveling to NYC it appears to be sliding back to pre Guillini level of despair and filth. Somebody better step up.

10.0 Excellent

Pros: NY is big, so one is to be smart when choosing the location of the hotel. The Fizpatrick is very conveniently located, you walk less than a minute to enter GST and from there you can go wherever you want. The hotel is neat, proper, rooms are bigger than the usual Manhattan standard. Staff is kind and professional, attentive to customers needs. And the complementary access to the fitness center is a huge bonus. Highly recommended!

Cons: Nothing.

9.6 Excellent

Pros: Excellent location and great value for money

Cons: Bathrooms a little dated

10.0 Excellent

Pros: Great location. Great bathroom. Great staff.

Cons:

With a stay at Fitzpatrick Grand Central, you'll be centrally located in New York, steps from Chrysler Building and 4 minutes by foot from Grand Central Terminal. Featured amenities include limo/town car service, express check-in, and complimentary newspapers in the lobby.

With a stay at Club Quarters Hotel, Grand Central, you'll be centrally located in New York, within a 5-minute walk of Chrysler Building and 5th Avenue. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 1150 square feet (107 square meters), including conference space. Self parking (subject to charges) is available onsite.

Bar

9.9

Location

9.6

Food

9.4

Value

9.3

WiFi

9.3

Overall 8.8 Excellent

Based on 2,915 reviews

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Couples

Families

Business

Solo

Bar

9.9

Location

9.6

Food

9.4

Value

9.3

WiFi

9.3

Bar

9.9

Location

9.7

Value

9.6

Food

9.4

Service

9.3

Bar

9.9

Food

9.6

Location

9.6

Service

9.5

Value

9.4

Location

9.6

Value

9.4

Service

9.1

Amenities

7.6

Room

7.5

Location

9.6

Value

9.5

Food

9.5

Service

8.9

Room

7.5

Excellent10.0

Pros: Great location and excellent staff.

Excellent10.0

Pros: Excellent customer service

Excellent9.6

Pros: The location was great for me. I loved the snacks on the 27th floor. Having two laundry machines for hotel guests is a great idea.

Excellent10.0

Pros: Location and amenities. Great value!

Excellent8.3

Pros: Good location near central and a couple of key attractions, but quite industrial being in the thick of midtown. Great to have a DIY laundry. Nice offer of free wine in the evenings on the rooftop. Rooms weren’t huge but totally functional.

Excellent10.0

Pros: Great location, friendly staff and great hotel

Okay5.8

Pros: Good position

Excellent9.6

Pros: Great location, next to Grand Central. The staff was amazing - friendly, happy to assist in any way. Facilities: rooftop lounge; complimentary snacks, water, coffee, wine; laundry; gym. Awesome! First time patron - will stay again and recommend.

Pros: The location was great for me. I loved the snacks on the 27th floor. Having two laundry machines for hotel guests is a great idea.

Cons: I (supposedly) received 2 packages from Amazon with UPS. However, the hotel claimed they never arrived.

10.0 Excellent

Pros: Location and amenities. Great value!

Cons: Everything was perfect.

8.3 Excellent

Pros: Good location near central and a couple of key attractions, but quite industrial being in the thick of midtown. Great to have a DIY laundry. Nice offer of free wine in the evenings on the rooftop. Rooms weren’t huge but totally functional.

Cons: Bedding and decor a little dated. Frustrating to not be allowed an early check in and to be given different times on when a room would be ready.

10.0 Excellent

Pros: Great location, friendly staff and great hotel

Cons: Nil

5.8 Okay

Pros: Good position

Cons: Rooms were too small We added a third person, and so changed the room to a superior and paid 400 euros more for an armchair that became a “bed” Also, not a great view from the room

9.6 Excellent

Pros: Great location, next to Grand Central. The staff was amazing - friendly, happy to assist in any way. Facilities: rooftop lounge; complimentary snacks, water, coffee, wine; laundry; gym. Awesome! First time patron - will stay again and recommend.

Cons:

8.3 Excellent

Pros: Bed was comfortable and the rooftop bar excellent

Cons: The air conditioning was noisy

9.6 Excellent

Pros: Free snacks and free wine at 5pm-excellent!

Cons: My room was right beside the elevator so a bit noisy

7.5 Good

Pros: CQ are always clean and have plenty of amenities.

Cons: Tv and phone did not work in first room.

10.0 Excellent

Pros: Location Free snacks 24/7 Rooftop Room

Cons:

With a stay at Club Quarters Hotel, Grand Central, you'll be centrally located in New York, within a 5-minute walk of Chrysler Building and 5th Avenue. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 1150 square feet (107 square meters), including conference space. Self parking (subject to charges) is available onsite.

Hyatt Centric Times Square is is centrically located in the world's most vibrant city. Located steps from the 6th Avenue Business corridor and Theater District, the hotel boasts 487 guest rooms, including 49 suites. Spacious rooms offer floor-to-ceiling windows filled with natural light. Perched above the lights of Times Square, Bar 54-is the highest rooftop bar in Manhattan with spectacular views of NYC, serving handcrafted cocktails and T45 Kitchen/Bar for globally inspired American Cuisine.

Location

9.7

Wellness

9.4

WiFi

8.9

Cleanliness

8.6

Room

8.5

Overall 8.7 Excellent

Based on 6,968 reviews

All reviews

All reviews

Families

Couples

Solo

Business

Location

9.7

Wellness

9.4

WiFi

8.9

Cleanliness

8.6

Room

8.5

Location

9.6

Wellness

9.5

Room

8.3

WiFi

8.1

Comfort

7.8

Location

9.8

Cleanliness

8.9

Room

8.5

Service

8.2

Comfort

7.9

Location

9.7

Room

8.1

Service

8.1

Location

9.7

Room

8.2

Service

7.8

Excellent9.6

Pros: Front desk staff was welcoming and friendly. Rooms are clean and bedding is the most comfortable I've encountered in a hotel. Location is ideal. THEY KNOW CUSTOMER SERVICE!!

Excellent8.3

Pros: Location is great and the hotel rooms are clean and comfort.

Excellent10.0

Pros: The Hyatt was a perfect location to everything !Loved our stay

Excellent10.0

Pros: Excellent stay! The hotel is very clean and the staff is helpful and courteous. I would definitely stay there again!

Excellent8.8

Pros: The room was quiet and modern. The bathroom was perfect. Housekeeping also did an excellent job.

Excellent10.0

Pros: Me and my wife were traveling from Melbourne for 6days and we really wanted a comfortable place which was indeed met by the hotel and the rooms. We loved the location and cleanliness..!! Excellent..!!

Excellent10.0

Pros: The staff was very friendly ideal location!

Good6.0

Pros: The privacy

Excellent8.3

Pros: Excelent location, close to the subway, and walking distance to Time Square.

Pros: Front desk staff was welcoming and friendly. Rooms are clean and bedding is the most comfortable I've encountered in a hotel. Location is ideal. THEY KNOW CUSTOMER SERVICE!!

Cons:

8.3 Excellent

Pros: Location is great and the hotel rooms are clean and comfort.

Cons: Food is very average for the price they are charging. Coffee is worst than at Starbucks but double the price. Drinks on the rooftop is great and the atmosphere is vibrant.

10.0 Excellent

Pros: The Hyatt was a perfect location to everything !Loved our stay

Cons:

10.0 Excellent

Pros: Excellent stay! The hotel is very clean and the staff is helpful and courteous. I would definitely stay there again!

Cons:

8.8 Excellent

Pros: The room was quiet and modern. The bathroom was perfect. Housekeeping also did an excellent job.

Cons: The doormen could have opened the main entry doors for guests more often. The times square location meant the lots of crowds on the surrounding streets.

10.0 Excellent

Pros: Me and my wife were traveling from Melbourne for 6days and we really wanted a comfortable place which was indeed met by the hotel and the rooms. We loved the location and cleanliness..!! Excellent..!!

Cons:

10.0 Excellent

Pros: The staff was very friendly ideal location!

Cons: Nothing

6.0 Good

Pros: The privacy

Cons: Staff was a little snobbish. Also, I thought the room would be a little bigger. Was very basic.

8.3 Excellent

Pros: Excelent location, close to the subway, and walking distance to Time Square.

Pros: The bed where comfy and clean. The washrooms was stocked with what you needed. The shower was very clean.

Cons: No food was provided for that price a nice breakfast option would be great.

Hyatt Centric Times Square is is centrically located in the world's most vibrant city. Located steps from the 6th Avenue Business corridor and Theater District, the hotel boasts 487 guest rooms, including 49 suites. Spacious rooms offer floor-to-ceiling windows filled with natural light. Perched above the lights of Times Square, Bar 54-is the highest rooftop bar in Manhattan with spectacular views of NYC, serving handcrafted cocktails and T45 Kitchen/Bar for globally inspired American Cuisine.

MIDTOWN EAST HOTEL LOCATED STEPS AWAY FROM GRAND CENTRAL STATION At EVEN hotels, you can travel for business or leisure and stay on track to meet your health and fitness goals. Our Midtown East hotel location is a short walk from a variety of attractions, shopping, and dining to help you make the most of your visit. You can also travel to other parts of the city that never sleeps on foot or by train – we are located less than a half-mile to Grand Central Station. This Manhattan hotel is conveniently-located within walking distance from some of New York City’s most popular attractions including: Grand Central Station (0.3 miles), United Nations Visitor Centre (0.3 mi), Rockefeller Center (0.8 mi), Bryant Park (0.8 mi), Radio City Music Hall (0.9 mi), Empire State Building (1 mi), and the Museum of Modern Art (1.1 mi). Stay connected and share your experiences with free wi-fi access in your room or suite! High-speed internet is also available wirelessly in our Business Center and all public areas and meeting spaces. If you’re looking to enjoy a quick meal that’s healthy and convenient, check out our on-site café Cork & Kale for a variety of healthy eats, cocktails, and smoothies. Enjoy our Premium In-Room Sleep System. One of the best ways to recharge is staying in a restful environment. Each room includes natural fiber bedding to help relax you and maximize comfort while ensuring quality sleep during your stay.

Location

9.7

Vibe

9.4

Cleanliness

9.4

Wellness

9.2

Room

8.0

Overall 8.7 Excellent

Based on 3,058 reviews

All reviews

All reviews

Families

Couples

Business

Solo

Location

9.7

Vibe

9.4

Cleanliness

9.4

Wellness

9.2

Room

8.0

Location

10.0

Cleanliness

9.4

Vibe

9.2

Wellness

9.0

Room

7.6

Location

9.7

Cleanliness

9.5

Vibe

9.3

Wellness

8.9

Service

8.0

Location

9.8

Cleanliness

9.4

Wellness

9.4

Vibe

9.2

Food

8.0

Service

8.2

Room

7.4

Comfort

6.4

Excellent8.8

Pros: The location and the bathroom was excellent

Excellent8.0

Pros: Proximity to a meeting venue

Excellent10.0

Pros: Everything

Excellent8.8

Pros: The hotel was nice. It was a mile walk from most of the attractions, shows and tours I went to.

Excellent8.3

Pros: We liked the bed, it was very nice and comfortable. Our room was very spacious too (we had a double queen bed room). We also enjoyed the bathroom, especially the shower. The location is quite good. It’s only about a 15-20 mins walk to Times Square.

Good7.9

Pros: Very friendly staff, lovely room, good location, nice terrace.

Good6.3

Pros: The location was great. We asked for privacy and they heard us

Excellent10.0

Pros: Everything was perfect. It was modern, exceptionally clean, and the staff was helpful. For the price point it was great

Excellent9.5

Pros: Spacious room, yoga mats and a vision board. The breakfast is outstanding.

Excellent8.0

Pros: Front desk staff were polite and professional. The room was spotless and newly remodeled. For being in New York, the bathroom was large. Overall the room and bed was as good as you will get for 4 stars in New York.

Excellent10.0

Pros: Fun and modern with a great location and very cool lobby/patio area.

Pros: The hotel was nice. It was a mile walk from most of the attractions, shows and tours I went to.

Cons:

8.3 Excellent

Pros: We liked the bed, it was very nice and comfortable. Our room was very spacious too (we had a double queen bed room). We also enjoyed the bathroom, especially the shower. The location is quite good. It’s only about a 15-20 mins walk to Times Square.

Cons: I wasn’t aware of the gym that they had unfortunately. Although I could’ve found out somehow, but think reception could’ve let us know during check in. FYI, it’s located on the same floor as check in, at the back where the hotel’s mini dining area is.

7.9 Good

Pros: Very friendly staff, lovely room, good location, nice terrace.

Cons: Confusing elevators and lighting.

6.3 Good

Pros: The location was great. We asked for privacy and they heard us

Cons: The room was small. For the price I wished it was a little bigger

10.0 Excellent

Pros: Everything was perfect. It was modern, exceptionally clean, and the staff was helpful. For the price point it was great

Cons: The elevators could be faster

9.5 Excellent

Pros: Spacious room, yoga mats and a vision board. The breakfast is outstanding.

Cons:

8.0 Excellent

Pros: Front desk staff were polite and professional. The room was spotless and newly remodeled. For being in New York, the bathroom was large. Overall the room and bed was as good as you will get for 4 stars in New York.

Cons: The restaurant was horribly disorganized. Hours were not clearly posted. They had kiosks to enter and pay for your order. After using one and paying and waiting for our order, we were told that yes we were billed, but the kiosks don't otherwise work.

10.0 Excellent

Pros: Fun and modern with a great location and very cool lobby/patio area.

Cons:

9.2 Excellent

Pros: Great location and nice food

Cons:

MIDTOWN EAST HOTEL LOCATED STEPS AWAY FROM GRAND CENTRAL STATION At EVEN hotels, you can travel for business or leisure and stay on track to meet your health and fitness goals. Our Midtown East hotel location is a short walk from a variety of attractions, shopping, and dining to help you make the most of your visit. You can also travel to other parts of the city that never sleeps on foot or by train – we are located less than a half-mile to Grand Central Station. This Manhattan hotel is conveniently-located within walking distance from some of New York City’s most popular attractions including: Grand Central Station (0.3 miles), United Nations Visitor Centre (0.3 mi), Rockefeller Center (0.8 mi), Bryant Park (0.8 mi), Radio City Music Hall (0.9 mi), Empire State Building (1 mi), and the Museum of Modern Art (1.1 mi). Stay connected and share your experiences with free wi-fi access in your room or suite! High-speed internet is also available wirelessly in our Business Center and all public areas and meeting spaces. If you’re looking to enjoy a quick meal that’s healthy and convenient, check out our on-site café Cork & Kale for a variety of healthy eats, cocktails, and smoothies. Enjoy our Premium In-Room Sleep System. One of the best ways to recharge is staying in a restful environment. Each room includes natural fiber bedding to help relax you and maximize comfort while ensuring quality sleep during your stay.

Experience the ultimate in comfort and convenience at Sofitel New York. This brilliant, 30-story Midtown Manhattan hotel evokes a contemporary statement in limestone and glass, just a stone's throw from Fifth Avenue. Enjoy the modern amenities at this fine Midtown New York hotel, set within easy reach of Manhattan's most celebrated attractions. Sights near our 4-diamond Manhattan hotel include Times Square, Broadway theaters, world-famous restaurants, art museums and corporate headquarters

Pros: Location was great! Staffs were very friendly and professional. The atmosphere in the lobby was luxurious and the room was very clean.

Excellent8.3

Pros: Hotel was very comfortable. Very friendly staff who were always willing to help. Location was ideal, away from the hustle and bustle but close enough to everything. Will definitely stay here again.

Excellent9.2

Pros: Staff was outstanding hotel neat and clean bed was very soft pillows could be firmer very difficult to sleep on

Pros: The location of the hotel was wonderful. Steps from Times Square, the Theatre District and 5th Avenue shopping! Friendly and helpful staff. Nice to wake up to free coffee and a paper. Small but adequate work-out area was an added plus.

Cons: The carpets and decor were very tired, and need replacing. No coffee maker in the room which was pants.

9.6 Excellent

Pros: Location was great! Staffs were very friendly and professional. The atmosphere in the lobby was luxurious and the room was very clean.

Cons: Every time we came back to the room, the AC , the lights and the radio were on. I guess that was the policy of the hotel and some guests may appreciate it, but I thought it was such a waste of energy.

8.3 Excellent

Pros: Hotel was very comfortable. Very friendly staff who were always willing to help. Location was ideal, away from the hustle and bustle but close enough to everything. Will definitely stay here again.

Cons: Pillows! The pillows were so soft, I had to use the cushion on the chair

9.2 Excellent

Pros: Staff was outstanding hotel neat and clean bed was very soft pillows could be firmer very difficult to sleep on

Cons: The bed was soft and pillows very very soft! Coffee maker was delivered as per request but an old coffee pod was still left in the pot and two plugs did not work in our room . Staff was outstanding and the hotel as well as food was good! !!

7.5 Good

Pros:

Cons: I believe that the breakfast offered was supposed to be a buffet....but when I went to breakfast, it was a la carte.

Pros: The location of the hotel was wonderful. Steps from Times Square, the Theatre District and 5th Avenue shopping! Friendly and helpful staff. Nice to wake up to free coffee and a paper. Small but adequate work-out area was an added plus.

Cons: Although well-kept, the rooms were looking a little bit beat up with scratches and divots in the furniture and stains on the carpet.

Experience the ultimate in comfort and convenience at Sofitel New York. This brilliant, 30-story Midtown Manhattan hotel evokes a contemporary statement in limestone and glass, just a stone's throw from Fifth Avenue. Enjoy the modern amenities at this fine Midtown New York hotel, set within easy reach of Manhattan's most celebrated attractions. Sights near our 4-diamond Manhattan hotel include Times Square, Broadway theaters, world-famous restaurants, art museums and corporate headquarters

Since opening in 1926, the InterContinental New York Barclay has welcomed many guests to enjoy a luxurious experience in the heart of the city. Originally constructed as part of the Grand Central Terminal expansion, The Barclay became a notable railroad hotel built to service the men and women traveling to New York City. Today, after undergoing its most ambitious restoration, the Barclay continues to deliver its residential feel with modern comfort through its signature Federalist style decor.

Location

9.5

Vibe

8.9

Cleanliness

8.6

Amenities

8.2

Room

8.0

Overall 8.6 Excellent

Based on 4,289 reviews

All reviews

All reviews

Families

Couples

Business

Solo

Location

9.5

Vibe

8.9

Cleanliness

8.6

Amenities

8.2

Room

8.0

Location

9.2

Cleanliness

9.1

Amenities

8.4

Room

8.1

Service

6.5

Location

9.4

Vibe

8.7

Amenities

8.3

Room

7.3

Bar

7.2

Location

9.6

Vibe

8.5

Service

7.5

Room

7.3

Location

9.6

Room

6.5

Service

6.1

Excellent10.0

Pros: The decorum was elegant, the staff were professional and courteous. The room was very clean and comfortable.

Excellent10.0

Pros: Everything! Location was perfect, room size was good and all hotel personnel were courteous. We visit NY once a year and will definitely stay here again

Good7.9

Pros: The Hotel was in a great location & silent for Manhattan

Excellent10.0

Pros: Loved the location, staff were very nice, room was nice and comfy. Great value for money

Okay5.4

Pros: It renovated and rooms are nice with good size

Excellent10.0

Pros: I really liked the location and friendly staff. Very clean room.

Excellent9.2

Pros: Everything just fine. It is the perfect 5-star hotel if you want to enjoy NY. It has reasonable prices and good service. The Barclay hamburger is the best I've tried in NY. It is a must! All staff, especially those during breakfast, very kind and professional.

Pros: By Manhattan standards it gave good value. However a hidden fee of $30 per day is not acceptable. They offered to let me use it to purchase goods and services from the hotel. I don't play that game. The staff was very helpful.

Pros: The decorum was elegant, the staff were professional and courteous. The room was very clean and comfortable.

Cons:

10.0 Excellent

Pros: Everything! Location was perfect, room size was good and all hotel personnel were courteous. We visit NY once a year and will definitely stay here again

Cons: Nothing

7.9 Good

Pros: The Hotel was in a great location & silent for Manhattan

Cons: The staff at the reception should explain what is included & what is not included in the booking price. I was the only person at the check in counter so there was no pressure on the staff. Example after getting the invoice I am still confused about what is resort fee as shown in the booking & what is destination fee charged in the invoice. What does this mean the destination fee includes: • US$25 food & beverage credit per day • US$15 laundry / dry cleaning credit per day • Premium high-speed internet service per day

10.0 Excellent

Pros: Loved the location, staff were very nice, room was nice and comfy. Great value for money

Cons: Room’s interior was nice and all but it felt a little dark.

5.4 Okay

Pros: It renovated and rooms are nice with good size

Cons: The service is not up to the intercontinental standards and I always stay at intercontinental hotels . Among 3 at reception on one was helpful everyone else just complicate things plus I think they are under staffed but again they just opened

10.0 Excellent

Pros: I really liked the location and friendly staff. Very clean room.

Cons: I wish it was a little cheaper but you get what you pay for.

9.2 Excellent

Pros: Everything just fine. It is the perfect 5-star hotel if you want to enjoy NY. It has reasonable prices and good service. The Barclay hamburger is the best I've tried in NY. It is a must! All staff, especially those during breakfast, very kind and professional.

Cons: The air conditioning at full power. No need to freeze your customers while having breakfast!

Cons: Parking was crazy expensive Breakfast and room service was very very expensive

10.0 Excellent

Pros: Nice size room well appointed

Cons: No truly a top notch hotel for new york

10.0 Excellent

Pros: The updated rooms, amenities, and staff.

Cons:

7.9 Good

Pros: By Manhattan standards it gave good value. However a hidden fee of $30 per day is not acceptable. They offered to let me use it to purchase goods and services from the hotel. I don't play that game. The staff was very helpful.

Cons:

Since opening in 1926, the InterContinental New York Barclay has welcomed many guests to enjoy a luxurious experience in the heart of the city. Originally constructed as part of the Grand Central Terminal expansion, The Barclay became a notable railroad hotel built to service the men and women traveling to New York City. Today, after undergoing its most ambitious restoration, the Barclay continues to deliver its residential feel with modern comfort through its signature Federalist style decor.

Soaring above a glittering stretch of Broadway in the heart of Midtown Manhattan, W New York - Times Square is a sultry escape in the center of it all. Benefit from our prime location and discover the endless attractions of the Big Apple, including the nearby Theater District, Museum of Modern Art, Central Park, and Radio City Music Hall. Conveniently located steps from major subway lines, our hotel in New York's Times Square instantly connects travelers to all parts of Manhattan, from the Upper East Side to the West Village. After a busy day exploring New York City, recharge in your bold guest room or suite, refuel at one of our two dynamic restaurants or relax in The Living Room, a playful tribute to Times Square of the past.

Location

9.4

Service

8.0

Room

6.5

WiFi

6.0

Breakfast

5.4

Overall 8.4 Excellent

Based on 3,843 reviews

All reviews

All reviews

Families

Couples

Business

Solo

Location

9.4

Service

8.0

Room

6.5

WiFi

6.0

Breakfast

5.4

Location

9.4

Service

7.6

Room

5.9

Breakfast

5.5

Amenities

5.1

Location

9.5

Service

8.2

Room

6.0

Cleanliness

5.5

Comfort

4.6

Location

9.3

Room

5.9

Amenities

5.4

Comfort

4.7

Location

9.5

Service

7.9

Room

5.8

Good7.5

Pros: loation

Excellent10.0

Pros: Awesome hotel! The staff was very friendly and helpful. Very cool interior design. Excellent location.

Pros: I like the location . I love the friendly staff! 100% friendly and kind .

Excellent10.0

Pros: The location was right in the heart of Time Square. Close to all the major places that was on my list to visit. The hotel was exceptionally clean and convenient. The check in was a breeze! I was allowed to check in early due to early flight. The front desk was very accommodating to me and my guest. I was also give 25.00 daily credit to hotel bar and $20.00 laundry credit daily. Every staff I encountered was friendly, inviting, kind and knowledgeable about the hotel and attractions. I would highly recommend this hotel to others.

Cons: room had a moldy, "wet towel" smell even though i was high up (20th floor) i could hear a lot of noise from outside

7.5 Good

Pros: I like the location . I love the friendly staff! 100% friendly and kind .

Cons: Room was Too small , too old , tiny room with very old furniture . The bathroom was terrible . And I have this glass furniture/tables/nightstands . When you pay that much you expect at least 1 water bottle for each person - but re received 1 bottle for all 2 days stay ( we should share one bottle they think ? ) . Oh sure - they will sell you water for $9 .. IRON was broken ! Steam is not working at all! About the view I paid for - the windows were so dirty ! It was disgusting . I can from Florida so I know what the humidity means , but this entire place smelled like a mold . And again - dark , not cozy at all ! Next time i go to another hotel for sure. For this price you expect something not so depressed and old ..

10.0 Excellent

Pros: The location was right in the heart of Time Square. Close to all the major places that was on my list to visit. The hotel was exceptionally clean and convenient. The check in was a breeze! I was allowed to check in early due to early flight. The front desk was very accommodating to me and my guest. I was also give 25.00 daily credit to hotel bar and $20.00 laundry credit daily. Every staff I encountered was friendly, inviting, kind and knowledgeable about the hotel and attractions. I would highly recommend this hotel to others.

Cons: The sidewalk in front of the hotel smelled liked old garbage.

10.0 Excellent

Pros: Gotta love the French!

Cons:

7.5 Good

Pros: Nice decor,

Cons: More like an adult hotel, nice decor but dark and club-like. Quite a bit of notice at night, which is expected. Way too overpriced. Would not return. They charge 25 city tax.

7.5 Good

Pros:

Cons: Bathroom

9.6 Excellent

Pros: Everything was great. Can’t say anything bad about the stay.

Cons: Nothing

7.5 Good

Pros: Location & staff

Cons: The room can be better with a little fixing & maintenence

Soaring above a glittering stretch of Broadway in the heart of Midtown Manhattan, W New York - Times Square is a sultry escape in the center of it all. Benefit from our prime location and discover the endless attractions of the Big Apple, including the nearby Theater District, Museum of Modern Art, Central Park, and Radio City Music Hall. Conveniently located steps from major subway lines, our hotel in New York's Times Square instantly connects travelers to all parts of Manhattan, from the Upper East Side to the West Village. After a busy day exploring New York City, recharge in your bold guest room or suite, refuel at one of our two dynamic restaurants or relax in The Living Room, a playful tribute to Times Square of the past.

Royalton Hotel is centrally located in New York, a 3-minute walk from Times Square and 5 minutes by foot from Broadway. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New York? This hotel has 2600 square feet (242 square meters) of space consisting of conference space and a meeting room.

Location

9.7

Service

8.3

Vibe

7.2

Room

6.6

Cleanliness

6.2

Overall 8.3 Excellent

Based on 2,056 reviews

All reviews

All reviews

Couples

Families

Business

Location

9.7

Service

8.3

Vibe

7.2

Room

6.6

Cleanliness

6.2

Location

9.7

Service

8.5

Room

6.6

Cleanliness

6.2

Comfort

6.0

Location

9.8

Service

8.4

Vibe

6.8

Cleanliness

6.1

Room

6.0

Location

9.8

Service

8.1

Vibe

6.7

Cleanliness

6.0

Room

5.7

Excellent8.3

Pros: Got a small room upgrade with the disco ball bathtub. Hotel was clean and in a perfect location.

Excellent10.0

Pros: If you are going to the theater this is an excellent location. Still within walking distance to Central Park and Rockefeller center and other major attractions. Crowded area because of Times Square but that’s part of the ambiance.

Excellent10.0

Pros: Disco bath tub and super comfy beds. Great location in midtown. Unique experience even with the small elevators. Highly recommend staying!

Excellent8.0

Pros: The location was excellent the staff were outstanding it was very clean good bed

Excellent8.8

Pros: I always sleep too late for breakfast, but my friend loved it. I have stayed at the R for many years, and I love it.

Excellent10.0

Pros: The room was a lot more spacious than I had anticipated.

Good6.7

Pros: price was good and good location fir my work

Okay5.0

Pros: the bathroom was nice.

Okay4.6

Pros: The location is great.

Okay5.0

Pros: Great location, Bed comfortable, Beautiful lobby and bar. However, minimal other â€œ4 starâ€ amenities. Also hidden daily facility charges for things that should be included in a four star hotel such as gym and work center. Charges applied even i

Excellent10.0

Pros: We had a issues with the room first night but the manager oumar fix it for us we had a good time .

Excellent10.0

Pros: Well located hotel with good amenities. Common areas are excellent

Pros: Got a small room upgrade with the disco ball bathtub. Hotel was clean and in a perfect location.

Cons: No mini fridge or microwave. No ice machine either but you could ask for a bucket of ice at the front desk.

10.0 Excellent

Pros: If you are going to the theater this is an excellent location. Still within walking distance to Central Park and Rockefeller center and other major attractions. Crowded area because of Times Square but that’s part of the ambiance.

Cons: Bit too crowded

10.0 Excellent

Pros: Disco bath tub and super comfy beds. Great location in midtown. Unique experience even with the small elevators. Highly recommend staying!

Cons: Drinks were a little pricey, but overall atmosphere and NYC influence may justify their cost. No in room coffee, but close proximity nearby.

8.0 Excellent

Pros: The location was excellent the staff were outstanding it was very clean good bed

Cons: Not so crazy about some of the rooms because they give me a room that had a window with the fire escape view no daylight at all but likely they were nice enough to switch it for not but still did not get the one they showed in the reservation picture

8.8 Excellent

Pros: I always sleep too late for breakfast, but my friend loved it. I have stayed at the R for many years, and I love it.

Cons:

10.0 Excellent

Pros: The room was a lot more spacious than I had anticipated.

Cons:

6.7 Good

Pros: price was good and good location fir my work

Cons: very old and no breakfast on Saturday

5.0 Okay

Pros: the bathroom was nice.

Cons: the doorman upon leaving. last night the doorman was nice. the one this morning judged us upon our appearance and age i guess ?? he initially asked us if we needed a taxi. i answered yes loud and clear while looking at him. upon opening the doors which he did not open for us , he did not follow us outside and my husband and i weee just standing there for two minutes. after two minutes passed, i went inside to see if he was maybe calling a taxi? but no? he was there assisting another guest that had come after us, a guest dresssed in corny 5th ave clothes. no way were we dressed “unfortunate” , but not as fabolous as the other guest who he decided to help. he responded with a uhhhh, obviously embarrassed not thinking i would come in and ask him where our cab was. my husband and i felt 100% judged. thank god when i walked out for the second time my husband had flagged a cab down. little does this doorman know he would have probably gotten a better tip than 5th ave corny clothes guy, being he tips very generously. we came here several times , all times getting a good paying room. suites and what not. but because of this we will not be returning

4.6 Okay

Pros: The location is great.

Cons: The rooms were dated and the one I was in had a nasty smell.

5.0 Okay

Pros: Great location, Bed comfortable, Beautiful lobby and bar. However, minimal other â€œ4 starâ€ amenities. Also hidden daily facility charges for things that should be included in a four star hotel such as gym and work center. Charges applied even i

Cons:

10.0 Excellent

Pros: We had a issues with the room first night but the manager oumar fix it for us we had a good time .

Cons: Location

10.0 Excellent

Pros: Well located hotel with good amenities. Common areas are excellent

Cons: AC a little noisy but still okay

Royalton Hotel is centrally located in New York, a 3-minute walk from Times Square and 5 minutes by foot from Broadway. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New York? This hotel has 2600 square feet (242 square meters) of space consisting of conference space and a meeting room.

Escape the ordinary with a stay at The Lexington Hotel, Autograph Collection. You'll appreciate our boutique sophistication and Jazz Age-inspired settings the moment you arrive. Seamlessly sample the best of Manhattan with our premier Midtown East location near Grand Central Terminal, Rockefeller Center and United Nations Headquarters. When you're not exploring the heart and soul of New York City, relax in our elegant rooms and suites with flat-panel TVs, oversized work desks and plush bedding for your ultimate comfort. Bring your four-legged friend along for your adventures thanks to our pet-friendly attitude. Refuel with a light breakfast and cup of coffee at our on-site StarbucksⓇ. In the evening, you can socialize with colleagues and loved ones over handcrafted cocktails from our lobby bar. No matter the time of day or night, enjoy a workout in our 24-hour fitness center. Inspire innovative ideas in our sophisticated meeting rooms. Savor your time away at The Lexington Hotel, Autograph Collection.

Location

9.7

Wellness

8.9

Vibe

8.9

WiFi

8.5

Service

7.9

Overall 8.2 Excellent

Based on 4,774 reviews

All reviews

All reviews

Couples

Families

Business

Solo

Location

9.7

Wellness

8.9

Vibe

8.9

WiFi

8.5

Service

7.9

Location

9.8

Vibe

8.7

Amenities

8.2

Service

7.8

Bar

6.9

Location

9.7

Service

9.0

Amenities

7.9

Bar

6.4

Room

5.5

Location

9.6

Vibe

8.3

Service

8.2

Room

5.1

Comfort

4.0

Location

9.8

Service

7.6

Room

4.3

Comfort

3.4

Excellent8.5

Excellent8.8

Pros: The staff was amazing, location great. I wish you didn’t hear what was happening in the corridors. I had very noisy neighbors, they did move me to a different room which made my last 2 nights quiet and very pleasant.

Good7.1

Pros: ・free drinks(water, hot drinks) ・coupon for beverage at bar ・Starbucks is located at Grand floor

Pros: The staff was amazing, location great. I wish you didn’t hear what was happening in the corridors. I had very noisy neighbors, they did move me to a different room which made my last 2 nights quiet and very pleasant.

Cons:

7.1 Good

Pros: ・free drinks(water, hot drinks) ・coupon for beverage at bar ・Starbucks is located at Grand floor

Pros: The staff was friendly and courteous regardless of the rush of people.

Cons: I did not like how the lobby filled with people to the point you could barely fit into the lobby. Although it was packed the staff handled the situation like champions and cycled people quickly.

8.3 Excellent

Pros:

Cons: Service at the front desk wasn’t good, never answered calls, taking forever to give me my deposit back as well.

10.0 Excellent

Pros: Loved the room; quietness; barcvoucher

Cons:

8.3 Excellent

Pros: Great location, comfortable rooms and good amenities

Cons: Breakfast area was small and cramped and table too small

7.1 Good

Pros: The location was very convenient.

Cons: The bath tube didnt drain fast enough so the water sat while you showered and left a dirty ring on the tube which was present even before i showered. The room was a bit smaller than I expected.

9.2 Excellent

Pros: The Spirit of the Hotel environment

Cons: A Little noisily between rooms

9.2 Excellent

Pros: The bonus drinks voucher, available coffee and bottled water and entertainment at the bar.

Cons: N/A

Escape the ordinary with a stay at The Lexington Hotel, Autograph Collection. You'll appreciate our boutique sophistication and Jazz Age-inspired settings the moment you arrive. Seamlessly sample the best of Manhattan with our premier Midtown East location near Grand Central Terminal, Rockefeller Center and United Nations Headquarters. When you're not exploring the heart and soul of New York City, relax in our elegant rooms and suites with flat-panel TVs, oversized work desks and plush bedding for your ultimate comfort. Bring your four-legged friend along for your adventures thanks to our pet-friendly attitude. Refuel with a light breakfast and cup of coffee at our on-site StarbucksⓇ. In the evening, you can socialize with colleagues and loved ones over handcrafted cocktails from our lobby bar. No matter the time of day or night, enjoy a workout in our 24-hour fitness center. Inspire innovative ideas in our sophisticated meeting rooms. Savor your time away at The Lexington Hotel, Autograph Collection.

With a stay at The Gotham Hotel, you'll be centrally located in New York, steps from 5th Avenue and 5 minutes by foot from St. Patrick's Cathedral. Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Location

9.6

Service

8.2

Room

7.0

WiFi

6.7

Comfort

6.5

Overall 8.2 Excellent

Based on 1,412 reviews

All reviews

All reviews

Couples

Families

Business

Solo

Location

9.6

Service

8.2

Room

7.0

WiFi

6.7

Comfort

6.5

Location

9.8

Service

8.3

Room

7.5

Cleanliness

7.3

Comfort

6.8

Location

9.6

Service

8.6

Cleanliness

6.8

Comfort

6.4

Room

6.3

Location

9.7

Service

8.3

Comfort

6.3

Room

6.3

Amenities

5.0

Service

8.1

Room

6.8

Comfort

6.2

Good7.1

Pros: Room, location

Excellent10.0

Pros: The room was one of the biggest NYC rooms we have ever stayed in. The location was perfect. Right off of 5th ave, a quick walk to Times Square and Grand Central. The room service is from Wolfgang Steak House on the main level. All the staff were very helpful and nice. Amazing value for size of room and location. Would stay here again and would recommend to others.

Pros: The location is fantastic and I like the feel of the hotel as it’s an eclectic mix of classic and modern times.

Excellent8.8

Pros: Balconies

Good7.9

Pros: Room was spacious for NYC. Close to 5th Avenue shopping and convenient location. Comfortable bed.

Good6.2

Pros: Location is very convenient

Excellent10.0

Pros: Silence, size of hotel, location, food nearby

Excellent9.2

Pros: - modern, big and clean rooms - different room was offered immediately (as first was really dark) - all staff very friendly, fast elevators - close to all sightseeing

Excellent10.0

Pros: The hotel is modern.

Excellent10.0

Pros: King size bed all for one person is the greatest thing. The receptionist was so kind to break down a couple of rules and policy (which doesn’t happen often). The room was clean and spacious. The balcony is small but it’s nice to have your morning coffee there. I definitely enjoyed my little getaway. Will be returning!

Pros: The room was one of the biggest NYC rooms we have ever stayed in. The location was perfect. Right off of 5th ave, a quick walk to Times Square and Grand Central. The room service is from Wolfgang Steak House on the main level. All the staff were very helpful and nice. Amazing value for size of room and location. Would stay here again and would recommend to others.

Cons: I noticed small details that could use updating. Not a big deal but the hotel may want to consider when competing with all the other hotels in the area.

7.0 Good

Pros: The location is fantastic and I like the feel of the hotel as it’s an eclectic mix of classic and modern times.

Cons: When we got there and we have stayed many times, I wasn’t notified the parking garage changed. The old garage charged me $36 dollars for having my car 5 minutes as it is their minimum fee. The person at the front desk didn’t seem to care at all and couldn’t be more unhelpful honestly. Everyone generally is client focused but this woman was uncaring and was pretentiousness at best.

8.8 Excellent

Pros: Balconies

Cons: Hot water wasn't working, apparently in most of the building, just my luck

7.9 Good

Pros: Room was spacious for NYC. Close to 5th Avenue shopping and convenient location. Comfortable bed.

Cons: Floors for some reason were a little sticky.

6.2 Good

Pros: Location is very convenient

Cons: Bed was not confortable, toiletries and towels not replaced accordingly.

10.0 Excellent

Pros: Silence, size of hotel, location, food nearby

Cons:

9.2 Excellent

Pros: - modern, big and clean rooms - different room was offered immediately (as first was really dark) - all staff very friendly, fast elevators - close to all sightseeing

Pros: King size bed all for one person is the greatest thing. The receptionist was so kind to break down a couple of rules and policy (which doesn’t happen often). The room was clean and spacious. The balcony is small but it’s nice to have your morning coffee there. I definitely enjoyed my little getaway. Will be returning!

Cons: The coffee maker could have been cleaned. It was dirty with coffee grounds. I had to clean it so I could have fresh coffee.

With a stay at The Gotham Hotel, you'll be centrally located in New York, steps from 5th Avenue and 5 minutes by foot from St. Patrick's Cathedral. Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Crowne Plaza Times Square is perfectly located in the heart of midtown Manhattan, situated directly on Broadway between 48th and 49th Streets at the doorstep to Times Square. Just beyond our front doors are headquarters of Fortune 500 companies, and the best shopping, theater and historical attractions in the city. Times Square, Central Park, Rockefeller Center, Radio City Music Hall and the greatest musical theater anywhere in the world aren't just a cab ride away — they're mere steps away. Join us in Brasserie 1605 and Broadway 49 Bar and lounge for a fun dining experience featuring specialty cocktails and light bites in a lively atmosphere overlooking the Broadway Theater district and Times Square. Take time to get in a work out at our 29,000 sq. ft. New York Sports Club, located on the 15th floor complete with Spin classes and one of Manhattans largest indoor adult lap pool, a sauna, and two full floors of health club. Let us host your next meeting or event. Crowne Plaza Times Square has over 25,000 square feet (2322 square meters) of private event space onsite, with 28 meeting rooms, and two Ballrooms, including our 6,750 square feet Broadway Ballroom with 20-feet ceilings. Our dedicated Crowne Meeting Directors and banquets team will cater to your every need and ensure your event is a success. Crowne Plaza Times Square defines itself as New York’s friendliest hotel. Enjoy yourself and leave the details to us!

Location

9.6

WiFi

8.1

Wellness

8.0

Service

7.4

Breakfast

6.5

Overall 8.1 Excellent

Based on 13,411 reviews

All reviews

All reviews

Families

Couples

Business

Solo

Location

9.6

WiFi

8.1

Wellness

8.0

Service

7.4

Breakfast

6.5

Location

9.4

Service

7.4

Breakfast

7.2

WiFi

6.8

Food

5.8

Location

9.8

Service

7.3

Breakfast

6.8

Room

5.9

Cleanliness

5.7

Location

9.3

WiFi

6.8

Service

6.5

Value

5.0

Amenities

4.5

Location

9.6

Bar

7.7

Service

7.4

Comfort

7.0

Room

6.2

Excellent9.6

Pros: The location was excellent - perfect for us as we wanted to be in and around Times Square and Broadway. Plus many important tourist spots were within walking distance and there were numerous restaurants nearby which made life easier.

Okay5.8

Pros: Staff were friendly and helpful. They did a good job cleaning the room. Loved the location.

Excellent9.4

Pros: Location and comfort

Good7.0

Pros: Location

Good6.7

Pros: Good location

Good6.7

Pros: I liked the location since it is in the middle of the Times Square. It was easy to get around especially since I was planning on watching a musical. The subway station was also quite close, which helped me get around.

Good7.9

Pros: The room was very comfortbale and clean. It was also very modern. Location was perfect. Able to check bags there after you check out so you can enjoy the city still.

Excellent10.0

Pros: Everything fabulous

Excellent10.0

Pros: The location is great. The Staff are very friendly and accommodating. The hotel is very clean. The bed was very comfortable. The lounge was cozy and the drinks were delicious.

Good7.5

Pros: Middle of the city

Excellent9.2

Pros: Great location and upon check in we were greeted by a wonderful man that upgraded us to a higher floor when he saw how excited my teenage daughter was to be there

Good6.3

Pros: I’ve stayed here before when my kids were younger. I heard it was recently renovated. Not sure where. The rooms were dark. I felt could have been more modern. Bathrooms felt old. Headboards were nice. It was just okay. When I go on vacation I like to feel like I’m in a clean fresh resort style bedroom,inviting . I think that because the outside was under Reno and you had to enter through the side garages. May have made an impact as well. Really dark feeling. Very little interaction with staff. The lady who checked us is was wonderful. Very pleasant. I think if I stayed in new you’re city again I would like it to be a little more upscale.

Pros: The location was excellent - perfect for us as we wanted to be in and around Times Square and Broadway. Plus many important tourist spots were within walking distance and there were numerous restaurants nearby which made life easier.

Cons: The room was nice with a good view but the lighting could have been better - a little more brightness in the room would help!

5.8 Okay

Pros: Staff were friendly and helpful. They did a good job cleaning the room. Loved the location.

Cons: The room was in poor condition. Poor patch work on the ceiling. Cracks in the tub. Cracks in the sink. Rust stains on the rest room counter. No working rest room fan. Blow dryer didn't work. No in and out with the car I rented, made me waste my money.

Pros: I liked the location since it is in the middle of the Times Square. It was easy to get around especially since I was planning on watching a musical. The subway station was also quite close, which helped me get around.

Cons: Some of the staff members weren't amicable. The room was not particularly clean, and the smell disturbed me a bit.

7.9 Good

Pros: The room was very comfortbale and clean. It was also very modern. Location was perfect. Able to check bags there after you check out so you can enjoy the city still.

Cons: The main entrance is closed for construction, the pool is a lap pool only, upon checking in they tried to collect the $40 nightly resort fee again, I had to prove to them I had already paid it through booking and then they said I had to pay a $150 deposit in case i order anything to my room. The cable did not work in our room.

10.0 Excellent

Pros: Everything fabulous

Cons: Bed small

10.0 Excellent

Pros: The location is great. The Staff are very friendly and accommodating. The hotel is very clean. The bed was very comfortable. The lounge was cozy and the drinks were delicious.

Cons: Our bathroom was small but it wasn’t a problem since there were only two of us .

7.5 Good

Pros: Middle of the city

Cons: Big event happening, too many individuals in the hall upto 2am.

9.2 Excellent

Pros: Great location and upon check in we were greeted by a wonderful man that upgraded us to a higher floor when he saw how excited my teenage daughter was to be there

Cons: we only stayed one night - so it was fine

6.3 Good

Pros: I’ve stayed here before when my kids were younger. I heard it was recently renovated. Not sure where. The rooms were dark. I felt could have been more modern. Bathrooms felt old. Headboards were nice. It was just okay. When I go on vacation I like to feel like I’m in a clean fresh resort style bedroom,inviting . I think that because the outside was under Reno and you had to enter through the side garages. May have made an impact as well. Really dark feeling. Very little interaction with staff. The lady who checked us is was wonderful. Very pleasant. I think if I stayed in new you’re city again I would like it to be a little more upscale.

Cons:

Crowne Plaza Times Square is perfectly located in the heart of midtown Manhattan, situated directly on Broadway between 48th and 49th Streets at the doorstep to Times Square. Just beyond our front doors are headquarters of Fortune 500 companies, and the best shopping, theater and historical attractions in the city. Times Square, Central Park, Rockefeller Center, Radio City Music Hall and the greatest musical theater anywhere in the world aren't just a cab ride away — they're mere steps away. Join us in Brasserie 1605 and Broadway 49 Bar and lounge for a fun dining experience featuring specialty cocktails and light bites in a lively atmosphere overlooking the Broadway Theater district and Times Square. Take time to get in a work out at our 29,000 sq. ft. New York Sports Club, located on the 15th floor complete with Spin classes and one of Manhattans largest indoor adult lap pool, a sauna, and two full floors of health club. Let us host your next meeting or event. Crowne Plaza Times Square has over 25,000 square feet (2322 square meters) of private event space onsite, with 28 meeting rooms, and two Ballrooms, including our 6,750 square feet Broadway Ballroom with 20-feet ceilings. Our dedicated Crowne Meeting Directors and banquets team will cater to your every need and ensure your event is a success. Crowne Plaza Times Square defines itself as New York’s friendliest hotel. Enjoy yourself and leave the details to us!

With a stay at Hotel Mela Times Square, you'll be centrally located in New York, steps from Times Square and 3 minutes by foot from Broadway. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Cleanliness

8.1

Comfort

7.7

Location

9.3

Services

7.3

Staff

8.3

Overall 8.0 Excellent

Based on 1,067 reviews

All reviews

All reviews

Cleanliness

8.1

Comfort

7.7

Location

9.3

Services

7.3

Staff

8.3

Good7.0

Pros: The location was great. Staff was super friendly.

Excellent9.2

Pros: Great location and staff. Small room.

Poor1.0

Pros: The location was fantastic.

Excellent8.3

Pros: The location was ideal for what we needed. The bed was comfortable and extremely clean. Small but it is NYC so that is a given and you can't dock points for room size. The staff were really nice and check in was super fast and easy.

Okay4.0

Pros: it was clean, the location was good for what i needed

Good7.9

Pros: Location Comfort room

Excellent9.6

Pros: The location is very central

Excellent9.2

Pros: Location was fantastic.

Excellent9.2

Pros: Bed & pillows were very comfortable! Great value!

Good7.1

Pros: Room was clean snd staff were pleasant

Excellent8.3

Pros: Location was great. Good value in the area

Excellent10.0

Pros: Bed very nice

Excellent8.0

Pros: The room was a lot nicer and bigger than I expected.

Excellent8.0

Pros: The location could not be better and the hotel was very clean and well staffed.

Excellent8.0

Pros: The friendliness of the staff and the location was perfect!! Steps away from everything!!

Cons: Rooms were extremely small!!!! Huge pet deposit. Did not seem like a 4 star hotel.

9.2 Excellent

Pros: Great location and staff. Small room.

Cons:

1.0 Poor

Pros: The location was fantastic.

Cons: The hotel was horrible. It was not a 4 star hotel like we booked. The place had mold all over the bathroom walls the floors had not been vacuumed and it felt like a motel 8. But at lease you get what you pay for with a motel 8. But not with this hotel.

8.3 Excellent

Pros: The location was ideal for what we needed. The bed was comfortable and extremely clean. Small but it is NYC so that is a given and you can't dock points for room size. The staff were really nice and check in was super fast and easy.

Cons: Elevators were extremely cramped and slow and one of the buttons didn't work.

4.0 Okay

Pros: it was clean, the location was good for what i needed

Cons: there was a strong fragrent smell to the place that gave me a headache. they added an extra 30$ fee to the room when i got there, and they refused to accept my tax exempt form.

7.9 Good

Pros: Location Comfort room

Cons: Price

9.6 Excellent

Pros: The location is very central

Cons:

9.2 Excellent

Pros: Location was fantastic.

Cons:

9.2 Excellent

Pros: Bed & pillows were very comfortable! Great value!

Cons: The A/C unit was noisy at times...like a loud clunky sound.

7.1 Good

Pros: Room was clean snd staff were pleasant

Cons: Room was tiny and there was no desk to work!

8.3 Excellent

Pros: Location was great. Good value in the area

Cons: Carpet was wet when we checked in. They did what they could after we mentioned it, but was not completely dry when we checked out after2 nights

10.0 Excellent

Pros: Bed very nice

Cons: Small room

8.0 Excellent

Pros: The room was a lot nicer and bigger than I expected.

Cons:

8.0 Excellent

Pros: The location could not be better and the hotel was very clean and well staffed.

Cons:

8.0 Excellent

Pros: The friendliness of the staff and the location was perfect!! Steps away from everything!!

Pros: Excellent position, 50meters from Times Square, very clean and nice atmosphere, GREAT hotel staff

Cons: Small room (as in most of New York hotels)

6.0 Good

Pros: Location & Comfort

6.4 Good

Pros: nice decor

Cons: limited amenities

With a stay at Hotel Mela Times Square, you'll be centrally located in New York, steps from Times Square and 3 minutes by foot from Broadway. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

The Grand Hyatt New York has 1,298 guestrooms including 43 suites and offers 60,000 square feet of meeting space. The hotel is conveniently connected to Grand Central Terminal and is in close proximity to New York's greatest attractions including Central Park, Broadway theaters, Times Square and world-class shopping. The Grand Hyatt New York has one restaurant and a 24-hour access business center and fitness center.

Location

9.6

WiFi

8.6

Service

6.1

Breakfast

6.0

Amenities

6.0

Overall 7.9 Good

Based on 11,033 reviews

All reviews

All reviews

Families

Couples

Business

Solo

Location

9.6

WiFi

8.6

Service

6.1

Breakfast

6.0

Amenities

6.0

Location

9.5

WiFi

7.7

Bar

6.4

Breakfast

5.8

Service

5.7

Location

9.5

Bar

6.4

Breakfast

6.2

Amenities

6.2

Service

6.2

Location

9.8

Amenities

6.0

Breakfast

5.9

Vibe

5.7

Service

5.6

Location

9.7

Breakfast

5.9

Service

5.7

Vibe

5.6

Amenities

5.4

Okay5.0

Pros: The people who checked me out and the one that checked me in were very nice. One lady didn't want to be bothered when I asked if I could get a tooth brush. When I called again a half hour later, I got it in 5 minutes. So, not everyone is consistent.

Excellent10.0

Pros: The location is the best! Easy to walk around but great to hop on the subway next door, at Grand Central! An immensely clean hotel and room we were in. The staff are so cheerful, professional and accommodating. And why I chose this hotel was because I’ve stayed in three other hotels in town. Wasn’t quite satisfied with my previous choices. I had booked this Hyatt a couple of months ago but suddenly had to cancel. They allowed me to cancel with no penalty. I beyond appreciated that and decided I will rebook there in future. A great choice! Oh! And do book a room with access to the Club Lounge. That room was so well maintained. Great staff in there. Terrific food and drink selection, but it was the patio that got me sold.

Good6.3

Pros: Very nice location near all the highlights.

Excellent9.2

Pros: Convenience to Grand Central

Good7.4

Pros: Pretty standard hotel. Nothing outstanding about the hotel. The location is great and convenient to just about anything in New York

Good6.0

Pros: The location was perfect for me.

Excellent9.2

Pros: Location was perfect! Checking in and out was super easy.

Okay4.6

Good7.1

Pros: Location

Excellent10.0

Pros: The staff.. it was a smaller framed asian female middle aged who checked me in she was the absolute best!!

Good7.5

Pros: the location is fantastic - right on top of Grand Central station We had a $15 credit voucher per day for the shop downstairs which was really useful Large room, esp for New York

Good6.7

Pros: Great location and friendly staff. They were able to provide a crib for my 2 year old, which is helpful.

Pros: The people who checked me out and the one that checked me in were very nice. One lady didn't want to be bothered when I asked if I could get a tooth brush. When I called again a half hour later, I got it in 5 minutes. So, not everyone is consistent.

Cons: The drain in the sink and the tub backed up! Not sanitary! However, the gentleman who checked me out did not charge me for about $100 worth of charges to my room. A nice gesture, but better attention required!

10.0 Excellent

Pros: The location is the best! Easy to walk around but great to hop on the subway next door, at Grand Central! An immensely clean hotel and room we were in. The staff are so cheerful, professional and accommodating. And why I chose this hotel was because I’ve stayed in three other hotels in town. Wasn’t quite satisfied with my previous choices. I had booked this Hyatt a couple of months ago but suddenly had to cancel. They allowed me to cancel with no penalty. I beyond appreciated that and decided I will rebook there in future. A great choice! Oh! And do book a room with access to the Club Lounge. That room was so well maintained. Great staff in there. Terrific food and drink selection, but it was the patio that got me sold.

Cons: I can’t say there was anything bad about it. I’ll rebook again

6.3 Good

Pros: Very nice location near all the highlights.

Cons: When we forgot 2 pieces of clothes in the closet when we left We called one day later and no one seem to know where they where. There was no effort to help us to find them.

9.2 Excellent

Pros: Convenience to Grand Central

Cons:

7.4 Good

Pros: Pretty standard hotel. Nothing outstanding about the hotel. The location is great and convenient to just about anything in New York

Cons: The housekeeping department was bad. I called three times for towels one evening. They never came. Had to get them off the cart the next day. Question I asked at front desk and concierge kept getting passed around.

6.0 Good

Pros: The location was perfect for me.

Cons: The room had a strong chemical smell. Must be the cleaning product. The sink was very slow draining.

9.2 Excellent

Pros: Location was perfect! Checking in and out was super easy.

Cons: My "upgraded" room had one small window with a view of a brick wall, and the $30 upgrade ended up being $90 on my bill. The restaurant was unbelievably expensive and served Starbucks coffee (you can do better than that!).

4.6 Okay

Pros:

Cons: I booked for three days .. no one cleaned my room at all. Sofa bed very dirty. Used drug needle under the sofa.

7.1 Good

Pros: Location

Cons: Check in time 16.00

10.0 Excellent

Pros: The staff.. it was a smaller framed asian female middle aged who checked me in she was the absolute best!!

Cons: N/a

7.5 Good

Pros: the location is fantastic - right on top of Grand Central station We had a $15 credit voucher per day for the shop downstairs which was really useful Large room, esp for New York

Cons: The bathroom is a bit tired

6.7 Good

Pros: Great location and friendly staff. They were able to provide a crib for my 2 year old, which is helpful.

Cons: The beds were uncomfortable, old lumpy pillows and did not feel that the room was very clean. They even put standard size pillow cases on the king size pillows, so that half of the bare pillow was sticking out.

The Grand Hyatt New York has 1,298 guestrooms including 43 suites and offers 60,000 square feet of meeting space. The hotel is conveniently connected to Grand Central Terminal and is in close proximity to New York's greatest attractions including Central Park, Broadway theaters, Times Square and world-class shopping. The Grand Hyatt New York has one restaurant and a 24-hour access business center and fitness center.

With a stay at Millennium Premier New York Times Square, you'll be centrally located in New York, steps from Times Square and 3 minutes by foot from Broadway. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Location

9.7

Bar

9.4

Value

8.0

Service

7.2

Room

7.0

Overall 8.0 Excellent

Based on 1,999 reviews

All reviews

All reviews

Couples

Families

Business

Location

9.7

Bar

9.4

Value

8.0

Service

7.2

Room

7.0

Location

9.9

Bar

9.2

Value

7.8

Service

7.8

Comfort

7.7

Location

9.7

Bar

9.4

Value

8.3

Service

7.0

Room

6.1

Location

9.7

Service

7.1

Room

6.9

Vibe

5.2

Amenities

4.9

Good7.9

Pros: Location.

Excellent8.0

Pros: Location

Okay5.4

Pros: location was fine

Excellent10.0

Pros: Quiet, comfortable, room was large, staff was helpful,

Excellent10.0

Pros: Location facilities and personal were very happy and helpful

Good7.5

Pros: good staff

Good7.5

Pros: Location

Good7.1

Pros: Breakfast was ok. The location of the hotel was wonderful. It's a little confusing being next to the bigger Millennium hotel.

Excellent10.0

Pros: The room is spacious

Excellent8.3

Pros: The location was good and the happy hour drinks excellent

Excellent10.0

Pros: Excellent from start to finish! Thank you!

Good7.5

Pros: Great location, right in time square, walking distance to time square and other popular locations but that was about it

Cons: The staff weren’t very helpful.. I had 4suitcases and no one assisted me in the lifting or ever offered a trolley. It just seemed like everyone was minding their business. I would never stay there again. Breakfast was silly for lack of a better word.

8.0 Excellent

Pros: Location

Cons: Beds too small

5.4 Okay

Pros: location was fine

Cons: did not realize we were staying in a different part of the hotel there were no photos on the website of this . breakfast was very poor not much choice and not nearly enough tables

10.0 Excellent

Pros: Quiet, comfortable, room was large, staff was helpful,

Cons: No complaints

10.0 Excellent

Pros: Location facilities and personal were very happy and helpful

Cons:

7.5 Good

Pros: good staff

Cons: good service

7.5 Good

Pros: Location

Cons: They don’t give late checkout

7.1 Good

Pros: Breakfast was ok. The location of the hotel was wonderful. It's a little confusing being next to the bigger Millennium hotel.

Cons: The showers could be a bit bigger. I have no idea how men are able to shower there. I think they were smaller than ones I've seen in Europe. There are no bathrooms on the mezzanine floor (which is where they serve breakfast and wine at night) or on the main floor. You have to walk all the way through the adjoining hotel to get to the bathroom. Also, there is no ice machine or refrigerators in the room. The majority of hotels have refrigerators in all rooms.

10.0 Excellent

Pros: The room is spacious

Cons: No

8.3 Excellent

Pros: The location was good and the happy hour drinks excellent

Cons: Very limited choice for breakfast, and coffee machine broke down on one occasion.

10.0 Excellent

Pros: Excellent from start to finish! Thank you!

Cons:

7.5 Good

Pros: Great location, right in time square, walking distance to time square and other popular locations but that was about it

Cons: Breakfast was horrible. Stale, dry pasties and only one coffee machine that made only one cup at a time(long line for coffee). Also such a small seating area, you have to share your table with strangers, thats if you even get a seat/table. I noticed people having to take their breakfast to their rooms because there was no space. We only went to the breakfast on the first morning, after that we found a good breakfast spot right next door. Don't waste your money on adding breakfast included. Also, the shower in the hotel room was very small and outdated. The housekeeping manager told us they will be doing renovation upgrades soon. Pillows were very uncomfortable as well. Not much of a view even though we were told there would be a view of the city

With a stay at Millennium Premier New York Times Square, you'll be centrally located in New York, steps from Times Square and 3 minutes by foot from Broadway. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Passionate and provocative, The Maxwell New York City is a distinctive destination in Midtown Manhattan. Enjoy a brilliant travel experience at our hotel, as Times Square, Rockefeller Center, Fifth Avenue and Grand Central Terminal are all within reach. Intuitively designed, our guest rooms and suites beckon travelers visiting New York to relax and recharge. Amenities include plush pillow top beds, state-of-the-art technology, and rejuvenating bath amenities. Stop by our revamped Living Room for conversation and cocktails or savor fresh favorites at Heartbeat, our casual hotel eatery. Out-of-the-box ideas come to life in our innovative meeting room spaces, while our Midtown Manhattan event venues set the stage for fairy tale weddings. No matter what inspires you, The Maxwell New York City indulges your passion.

Cleanliness

8.2

Comfort

7.9

Location

8.9

Services

7.6

Staff

8.0

Overall 7.9 Good

Based on 1,149 reviews

All reviews

All reviews

Cleanliness

8.2

Comfort

7.9

Location

8.9

Services

7.6

Staff

8.0

Good6.3

Pros: Great location

Okay5.4

Pros: Easy to find

Excellent10.0

Pros: Loved the free bike rentals, it made getting around the city so fun! The staff was amazing and you are walking distance from a lot of NYC highlights!!!! Surprisingly BIG rooms for NYC!

Pros: They up charged me over $300 in small random fees, I will never stay here again or use booking.com, it’s. A scam and a lie

Excellent8.0

Pros: The location was great, especially for the price! They charge a $25 per night resort fee (like everyone else) however they give you a $30 per night voucher to use at the lobby bar, great deal!

Excellent10.0

Pros: The location is perfect. Very central to midtown locations, all within walking distance. The staff here are fantastic and go the extra mile to make your stay comfortable. Kevin is an asset to the management of the hotel.

Good6.0

Pros: The location was great - in between two subway stops.

Good6.3

Pros: Enjoyed my stay. Made to feel very welcome. This hotel has a boutique feel to it,it is so unlike the normal bussiness chain hotels it competes with in Midtown. Perfect location close to 51st street subway and Grand Central Station. Also short walk away from the park and all shops on 5th avenue.Staff are all very friendly and helpful and the room although smallish(like nearly all New York hotels) was very well eqiuiped and comfatable. The bar is very lively at night if that is your thing.I will stay again if in New York.

Pros: Beautiful hotel. Really nice atmosphere. Staff very helpful. Was initially concerned that the Internet was going to cost $14.95 a day but they made us a member of w hotels for free which included free Internet. We stayed in the MEGA room and it was a great size.

Okay5.0

Pros: The good thing about this hotel that the staff were friendly and were able to assit you or make up for anything that was not satisfying. In addition the location was not bad either if you were looking to have access to the main roads.

Good7.0

Pros: Great location, cool hotel, very confi bed, in the lounge in the lobby they put a DJ with nice music in some evenings, very nice

Good7.6

Pros: Wonderful staff, honesty of cleaning staff. And I loved the lighting, both in the common areas and the room.

Okay5.2

Pros: location

Mediocre3.6

Pros: Location

.equals("")

Cons: $self.cons

Good7.6

Pros: Our room was very clean and very comfortable after a long day. We would stay again.

Pros: They up charged me over $300 in small random fees, I will never stay here again or use booking.com, it’s. A scam and a lie

Cons: They up charged me over $300 in small random fees, I will never stay here again or use booking.com, it’s. A scam and a lie

8.0 Excellent

Pros: The location was great, especially for the price! They charge a $25 per night resort fee (like everyone else) however they give you a $30 per night voucher to use at the lobby bar, great deal!

Cons:

10.0 Excellent

Pros: The location is perfect. Very central to midtown locations, all within walking distance. The staff here are fantastic and go the extra mile to make your stay comfortable. Kevin is an asset to the management of the hotel.

Cons: Upon entering our first room (Cosy queen) there was a strong smell of cannabis. With my partner being pregnant this posed a problem for us. We called down to the front desk and they offered us a new room. They upgraded us to the junior 1 bedroom suite. The room was lovely and very spacious but unfortunately the air conditioning unit broke in the bedroom meaning we would have to move rooms. One of the managers contacted us to apologise for the issues and offered us another free upgrade, this time to the penthouse suite. The room was amazing. The view was great and we couldn’t have been happier. Kevin from management really turned some small negatives in to some lovely positives and made the duration of our stay a great experience and memory.

6.0 Good

Pros: The location was great - in between two subway stops.

Cons: The hotel was a rip off. Upon check in, we were forced to pay a $25 fee which included $30 in drinks at the bar (which cost $16 each and an 18 percent service charge resulted in another $10). The lobby was a mess; paper and napkins strewn everywhere.

6.3 Good

Pros: Enjoyed my stay. Made to feel very welcome. This hotel has a boutique feel to it,it is so unlike the normal bussiness chain hotels it competes with in Midtown. Perfect location close to 51st street subway and Grand Central Station. Also short walk away from the park and all shops on 5th avenue.Staff are all very friendly and helpful and the room although smallish(like nearly all New York hotels) was very well eqiuiped and comfatable. The bar is very lively at night if that is your thing.I will stay again if in New York.

Cons: IT system: After 9 hours of flight and 1 hour of taxi, hotel tells you that you do not have a reservation. :(( They charge you twice - again IT system. Thank you to the hotel staff trying to solve the issue.

7.0 Good

Pros: Beautiful hotel. Really nice atmosphere. Staff very helpful. Was initially concerned that the Internet was going to cost $14.95 a day but they made us a member of w hotels for free which included free Internet. We stayed in the MEGA room and it was a great size.

Cons: Nothing

5.0 Okay

Pros: The good thing about this hotel that the staff were friendly and were able to assit you or make up for anything that was not satisfying. In addition the location was not bad either if you were looking to have access to the main roads.

Cons: Very tiny rooms!! What is called a queen only seems like a double bed and a king is more like a queen bed, plus you hardly move around in the room and toilets were even smaller. I am not sure how these rooms claim to be for 2 persons as there definately was no room to move around, or even cupboard space for clothes, unless you have 2 outfits each. In addition the first room had this horrible gas smell in the toilets leaking out from the pipes below, the water is not complimentary in the room, the shower pressure was very weak!! I did get another room though but the internet line was not working. So all in all, it was not a great experience although the staff there did help in turning things around.

7.0 Good

Pros: Great location, cool hotel, very confi bed, in the lounge in the lobby they put a DJ with nice music in some evenings, very nice

Cons: the bathroom/toilet have a sliding door which do not completely isolate from the room

7.6 Good

Pros: Wonderful staff, honesty of cleaning staff. And I loved the lighting, both in the common areas and the room.

Cons: No real restaurant. Earlier coffee service in lobby would be good.

5.2 Okay

Pros: location

Cons: room was supposed to be mega room--was small and only one queen size bed

3.6 Mediocre

Pros: Location

7.6 Good

Pros: Our room was very clean and very comfortable after a long day. We would stay again.

5.5 Okay

Cons: The rooms were extremely dark and the lifts were verydifficult to use.

Passionate and provocative, The Maxwell New York City is a distinctive destination in Midtown Manhattan. Enjoy a brilliant travel experience at our hotel, as Times Square, Rockefeller Center, Fifth Avenue and Grand Central Terminal are all within reach. Intuitively designed, our guest rooms and suites beckon travelers visiting New York to relax and recharge. Amenities include plush pillow top beds, state-of-the-art technology, and rejuvenating bath amenities. Stop by our revamped Living Room for conversation and cocktails or savor fresh favorites at Heartbeat, our casual hotel eatery. Out-of-the-box ideas come to life in our innovative meeting room spaces, while our Midtown Manhattan event venues set the stage for fairy tale weddings. No matter what inspires you, The Maxwell New York City indulges your passion.

Welcome to Millennium Times Square New York, your quiet spot in the 'city that never sleeps.' Our hotel offers an ideal location – perched 16 stories above the hustle-bustle of Times Square and moments from the iconic attractions you're here to see, such as theaters, city parks, famed restaurants and Midtown shops. Relax and settle into some of the largest guest rooms in Times Square, each featuring a Smart TV, WiFi access, work desk and oversized bathroom. Our beautifully appointed suites are situated even higher – 50 floors above the city – offering luxurious furnishings, indulgent bathrobes and slippers, and a living area that's perfect for entertaining. Check out our Bugis Street Brasserie & Bar for pan-Asian cuisine reminiscent of marketplaces in Singapore, or head for the hotel gift shop for snacks and souvenirs. We have the perfect amenities for your stay in New York City including a fitness center, theater ticket desk, business center and concierge services. Our hotel offers 43 event spaces, truly accommodating any need during your visit to Times Square. Meet with coworkers in your choice of boardrooms or host an exhibit in our high-tech, sunlit Gotham spaces.

Cleanliness

7.4

Comfort

7.5

Location

9.3

Services

7.0

Staff

7.8

Overall 7.6 Good

Based on 3,632 reviews

All reviews

All reviews

Cleanliness

7.4

Comfort

7.5

Location

9.3

Services

7.0

Staff

7.8

Okay4.2

Pros: It was close to Times Square.

Excellent9.6

Pros: I love the area where it is located. It’s so convenient.

Excellent10.0

Pros: The room was clean and centrally located to Broadway and Times Square. The staff was friendly and helpful.

Good7.5

Good7.9

Pros: The location was great. I wish we could of gotten the room a little earlier but it was holiday weekend. The employee were very nice and helpful

Excellent9.2

Pros: I liked the location. The hotel was clean and adequate. Housekeeping responded quickly to bring more blankets

Excellent10.0

Pros: This was a great location. And although Times Square is very busy, all the time, the room was very quiet. They kept our bags after we checked out, and we were able to tour the City for another afternoon.

Excellent10.0

Pros: Great location. Convenient to theatre and subways. Friendly & courteous staff. We stay here often and highly recommend the hotel to others.

Good6.0

Pros: the location

Excellent8.0

Pros: location

Good6.3

Pros: Location and friendliness of staff

Good7.9

Pros: The location was very central to a lot of attractions

Good6.7

Pros: The hotel was very nice, verrry expensive. Seconds away from the heart of time square. Great experience!!

Good6.7

Pros: i loved the location

Mediocre2.7

Pros: location

Good6.0

Pros: Well placed,we went a lot to the theatre, conciers and the theather -people were extremly helpful and nice

Good6.0

Pros: We liked that we could walk to the Majestic to see The Phantom and the feel that we were in the middle of the city.

Good7.6

Pros: The service was excellent

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Cons: $self.cons

Good7.2

Pros: good service and central position for sightseeing and shopping.

Good7.6

Pros: Great location!! The hotel was very clean and the staff was really nice and helpful.

Cons: Our first room was disgustingly dirty. You could tell it had not been cleaned before we checked or cleaned well at all for a long time. We were able to change rooms. The second room was cleaned better but was still dirtier than an hotel room I have ever stayed in. The rooms are very outdated and need to be gutted and completely redone.

9.6 Excellent

Pros: I love the area where it is located. It’s so convenient.

Cons: Nothing.

10.0 Excellent

Pros: The room was clean and centrally located to Broadway and Times Square. The staff was friendly and helpful.

Cons: I was quite surprised that there was not outlets to charge your phone on the bed stands. I had to pull back the mattress and go under the headboard to access the plug.

7.5 Good

Pros:

Cons: Room felt old and tired (bit like myself..) could do with a smarten-up (bit like myself).

7.9 Good

Pros: The location was great. I wish we could of gotten the room a little earlier but it was holiday weekend. The employee were very nice and helpful

Cons: Can't say I didn't like anything wasn't there long enough

9.2 Excellent

Pros: I liked the location. The hotel was clean and adequate. Housekeeping responded quickly to bring more blankets

Cons: The elevator situation is terrible. Had four elevators pass us by full when trying to go down to breakfast. Had to finally go up to the top floor to get down. The spread on the bed was flimsy. Had to request another blanket. Breakfast could have been better. There was no room service.

10.0 Excellent

Pros: This was a great location. And although Times Square is very busy, all the time, the room was very quiet. They kept our bags after we checked out, and we were able to tour the City for another afternoon.

Cons:

10.0 Excellent

Pros: Great location. Convenient to theatre and subways. Friendly & courteous staff. We stay here often and highly recommend the hotel to others.

Cons:

6.0 Good

Pros: the location

Cons:

8.0 Excellent

Pros: location

Cons: The bed was hard and the pillows were flat.

6.3 Good

Pros: Location and friendliness of staff

Cons: No coffeemaker or microwave in room. We left at 3 a.m. to catch our flight and had to get coffee the night before and keep it cold in our room. Walls were dirty, floors were dirty, bathtub had trouble draining. There was no book in the room for resources, wifi password, etc. I asked for a room with a view when I booked meaning facing Times Square and we got a room facing the office buildings across the street. Beds were hard and uncomfortable and so were the pillows. I stayed here 6 years ago and liked it but wasn't as satisfied this time around. Sorry.

7.9 Good

Pros: The location was very central to a lot of attractions

Cons: Lack of mini fridge and tea/coffee making facilities

6.7 Good

Pros: The hotel was very nice, verrry expensive. Seconds away from the heart of time square. Great experience!!

Cons: Cost of items were outrageous, but that is probably just New York, Time Square.

6.7 Good

Pros: i loved the location

Cons:

2.7 Mediocre

Pros: location

Cons: cleanliness and front desk staff

6.0 Good

Pros: Well placed,we went a lot to the theatre, conciers and the theather -people were extremly helpful and nice

Cons: Nothing

6.0 Good

Pros: We liked that we could walk to the Majestic to see The Phantom and the feel that we were in the middle of the city.

Cons: We were on the 45th floor and we hardly got any sleep. Our neighbors were partying from 11:00 pm-2:00am. Lots of slamming doors and arguing. It was horrible and when I finally called at 2:00 am the person at the desk made it feel like it was my fault for not calling earlier. You need to have security making rounds to insure a pleasant stay for your guests. Plus, it was our 10th anniversary!!!!!

7.6 Good

Pros: The service was excellent

7.2 Good

Pros: good service and central position for sightseeing and shopping.

Cons: we waited 20 minutes for somebody to help us with our cases from the 42nd floor to a waiting taxi and nobody arrived. we had to manage 4 large cases on our own.to the waiting taxi..

7.6 Good

Pros: Great location!! The hotel was very clean and the staff was really nice and helpful.

8.0 Excellent

Pros: Location, staff friendliness, room standards

4.4 Okay

Cons: noice from the peopel who clen the rooms

Welcome to Millennium Times Square New York, your quiet spot in the 'city that never sleeps.' Our hotel offers an ideal location – perched 16 stories above the hustle-bustle of Times Square and moments from the iconic attractions you're here to see, such as theaters, city parks, famed restaurants and Midtown shops. Relax and settle into some of the largest guest rooms in Times Square, each featuring a Smart TV, WiFi access, work desk and oversized bathroom. Our beautifully appointed suites are situated even higher – 50 floors above the city – offering luxurious furnishings, indulgent bathrobes and slippers, and a living area that's perfect for entertaining. Check out our Bugis Street Brasserie & Bar for pan-Asian cuisine reminiscent of marketplaces in Singapore, or head for the hotel gift shop for snacks and souvenirs. We have the perfect amenities for your stay in New York City including a fitness center, theater ticket desk, business center and concierge services. Our hotel offers 43 event spaces, truly accommodating any need during your visit to Times Square. Meet with coworkers in your choice of boardrooms or host an exhibit in our high-tech, sunlit Gotham spaces.

A stay at The Mansfield Hotel places you in the heart of New York, within a 5-minute walk of Fred F. French Building and Town Hall. Featured amenities include a 24-hour business center, limo/town car service, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Location

9.7

Service

8.5

Value

8.0

WiFi

6.5

Food

6.1

Overall 7.6 Good

Based on 1,887 reviews

All reviews

All reviews

Couples

Families

Business

Solo

Location

9.7

Service

8.5

Value

8.0

WiFi

6.5

Food

6.1

Location

9.8

Service

8.7

Value

8.1

Food

6.0

Cleanliness

5.6

Location

9.9

Service

9.2

Value

8.5

Vibe

5.7

Cleanliness

5.2

Location

9.8

Service

8.9

Value

7.8

Amenities

6.1

Cleanliness

5.9

Location

9.5

Service

8.5

Cleanliness

6.1

Room

4.4

Breakfast

3.3

Good6.3

Pros: Excellent location

Good6.7

Pros: Stuff were good.

Excellent10.0

Pros: Everything

Okay4.2

Pros: The wall paper was falling off the wall You could detect smoking in the corridors The aircon was so loud —I was unable to sleep

Excellent10.0

Pros: I appreciated the hotel hospitality and great staff

Excellent8.3

Pros: Great location in New York City. Good service. Nice lounge and library sections. Quaint room. Wooden floors.

Okay5.8

Pros: The pillows were comfy and I loved the crown molding and hardwood floors, very charming.

Excellent8.3

Pros: Friendly and helpful staff. Morning breakfast of muffins and pastries. Availability of coffee throughout the day. Fantastic location. Charming and quaint library and homely atmosphere.

Pros: The wall paper was falling off the wall You could detect smoking in the corridors The aircon was so loud —I was unable to sleep

Cons:

10.0 Excellent

Pros: I appreciated the hotel hospitality and great staff

Cons: Everything was good

8.3 Excellent

Pros: Great location in New York City. Good service. Nice lounge and library sections. Quaint room. Wooden floors.

Cons: Humidity smell in the bathroom. Limited breakfast (though included, it is limited to small muffin and mini-pastries and coffee).

5.8 Okay

Pros: The pillows were comfy and I loved the crown molding and hardwood floors, very charming.

Cons: The mirror light didn’t work, the breakfast they offer was stale, the library was shabby, the bar was non-functioning. The whole place could use an update.

8.3 Excellent

Pros: Friendly and helpful staff. Morning breakfast of muffins and pastries. Availability of coffee throughout the day. Fantastic location. Charming and quaint library and homely atmosphere.

Cons: Small rooms with not enough lighting. Bathrooms need more lighting too. Air conditioner was noisy.

7.5 Good

Pros:

Cons: The bathroom was hideously small. The toilet was very cramped, and very uncomfortable to use.

7.0 Good

Pros: Location, cleanliness. Modern bathroom

Cons: Poor lighting in room

4.5 Okay

Pros: The location mid-town was very convenient to my conference.

Cons: Bedbugs. They moved me to a much better room, but I was not confident that it was bedbug free.
There was no way to make tea or coffee in my room. A huge drawback as far as I am concerned.

9.6 Excellent

Pros: Location, concierge, car parking, breakfast and tea

Cons:

A stay at The Mansfield Hotel places you in the heart of New York, within a 5-minute walk of Fred F. French Building and Town Hall. Featured amenities include a 24-hour business center, limo/town car service, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

The DoubleTree by Hilton Hotel Metropolitan - New York City is perfectly located at Lexington Avenue, at 51st Street, in the heart of Midtown Manhattan’s fashionable East Side. This newly renovated, iconic New York City hotel is steps from Park Avenue, Bloomingdale’s, Madison Avenue shopping, the United Nations, Central Park, St. Patrick’s Cathedral, Rockefeller Center, Radio City Music Hall, Broadway theaters and The Museum of Modern Art. Originally designed by famous Art Deco architect Morris Lapidus, DoubleTree by Hilton Metropolitan completed a $25 million transformation project in summer 2012 that restored this landmark hotel to its former glory. The Grand Central Terminal and all major bus and subway lines are within walking distance. The hotel offers 764 guest rooms, including 22 suites, that were pristinely renovated in summer 2012. In-room amenities include a 37-inch flat-screen TV, cordless telephone and work desk with ergonomic chair set amid contemporary, sleek decor. Met Grill is the hotel’s restaurant, open for breakfast; Met Lounge is a trendy bar located in the lobby. Additional hotel amenities include complimentary 24-hour business center, complimentary 24-hour fitness center, room service, nail salon, barbershop, gift shop and a Concierge/Theater Ticket Desk. For groups and meetings, the hotel has 12,000 sq. ft. of modern event space that includes a Ballroom, two boardrooms and two glass-enclosed Penthouses with balconies. Business travelers will be pleased with the hotel’s newly renovated accommodations and convenient location close to many Fortune 500 companies. Conveniently located within 20 miles of JFK, LaGuardia and Newark Liberty International Airports, the DoubleTree by Hilton Metropolitan Hotel places you in the center of Midtown Manhattan excitement. The hotel is 100 percent non-smoking. Self and valet parking are available. The hotel allows pets under 60 lbs. There is 24-hour Security onsite.

Location

9.6

Wellness

8.3

Service

6.3

Bar

6.1

WiFi

6.1

Overall 7.4 Good

Based on 6,973 reviews

All reviews

All reviews

Families

Couples

Business

Solo

Location

9.6

Wellness

8.3

Service

6.3

Bar

6.1

WiFi

6.1

Location

9.4

Service

6.4

Breakfast

5.1

Comfort

4.5

Cleanliness

4.4

Location

9.5

Cleanliness

6.1

Service

6.1

Breakfast

5.2

Room

5.2

Location

9.7

Service

6.0

Cleanliness

5.4

WiFi

4.6

Comfort

4.3

Location

9.4

Service

6.3

Room

4.8

Comfort

4.8

Amenities

3.7

Excellent8.3

Pros: I stayed for two nights, the hotel was close to the subway which made it very easy to get around the city

Excellent8.8

Pros: Right into middle of the manhattan, very co-operative staff, faster check in and checkout

Good6.7

Pros: .Location is great!

Excellent10.0

Pros: Close to everything

Okay4.6

Pros: The metro only being feet away from the hotel.

Good7.5

Pros: Midtown location is excellent

Excellent10.0

Pros: The service was excellent as well as the location

Good7.1

Pros: Location. Comfortable bed. Pleasant helpful staff.

Good7.1

Pros: Clean, comfortable room

Good6.7

Pros: Comfy bed

Okay4.2

Pros: Okay location, convenient

Good7.0

Pros: very convenient to where we needed to be. Lot's of food options near by. Relatively inexpensive valet. Very friendly staff.

Pros: I stayed for two nights, the hotel was close to the subway which made it very easy to get around the city

Cons:

8.8 Excellent

Pros: Right into middle of the manhattan, very co-operative staff, faster check in and checkout

Cons:

6.7 Good

Pros: .Location is great!

Cons: Rooms need updating and maintenance

10.0 Excellent

Pros: Close to everything

Cons:

4.6 Okay

Pros: The metro only being feet away from the hotel.

Cons: Confusion with the bill, being charged before checking out and then having to have an adjustment so that two occupants could pay individually. No proper tea and coffee making facilities. Also not replaced once used. One tea bag and one coffee between two occupants wasn't enough. Also paper cups, yuck. Although advertising free toiletries there was no shower gel. No way of changing the air conditioning. Uncovered duvet just placed between two sheets.

7.5 Good

Pros: Midtown location is excellent

Cons: A working vent is needed in the bathroom. When showering it generated heat that had no where to go. Also needed a mini bar to hold cold beverages

10.0 Excellent

Pros: The service was excellent as well as the location

Cons:

7.1 Good

Pros: Location. Comfortable bed. Pleasant helpful staff.

Cons: Bathroom looking tired. Lack of tea/coffee/milk in room.

7.1 Good

Pros: Clean, comfortable room

Cons: We were told via email that we could have a bottle of prosecco delivered to our room on arrival only to be told they don’t do room service when we arrived. We put our luggage in the storage facility and when we collected the luggage we had to wait 15 minutes or longer to retrieve it- we just wanted to go to our hotel room which was annoying especially as you have to pay extra to store your luggage. We were getting married during one of the days we were there. A relative called the hotel and asked if they could deliver flowers or a bottle of champagne to the door (which obviously would be paid for with tip as a Thankyou) but they were told no. How hard would it be to just go behind the bar and bring up a bottle?! You’d think that Hilton would want to go above and beyond for customer service especially if they know it’s for a special occasion, a marriage! But the customer service we received wasn’t great. We were given a cookie on our wedding day as a congratulations. Thanks Hilton. In the morning when we were getting married we went downstairs to maybe get a bottle of champagne only to be told we would have to go to the corner shop. Probably wouldn’t stay again.

6.7 Good

Pros: Comfy bed

Cons: No hot water luke warm And tv didn't work

4.2 Okay

Pros: Okay location, convenient

Cons: Room unclean, maids left dirty pillowcases in room and also cleaning equipment, check in agent Swapna EXTREMELY RUDE, was quite offended by her service

7.0 Good

Pros: very convenient to where we needed to be. Lot's of food options near by. Relatively inexpensive valet. Very friendly staff.

Cons: Took nearly 30 minutes to check in because of the line and only 2 people at desk. The room never got cooler than 72 degrees, despite the thermostat set to 65 (we like it cold)

The DoubleTree by Hilton Hotel Metropolitan - New York City is perfectly located at Lexington Avenue, at 51st Street, in the heart of Midtown Manhattan’s fashionable East Side. This newly renovated, iconic New York City hotel is steps from Park Avenue, Bloomingdale’s, Madison Avenue shopping, the United Nations, Central Park, St. Patrick’s Cathedral, Rockefeller Center, Radio City Music Hall, Broadway theaters and The Museum of Modern Art. Originally designed by famous Art Deco architect Morris Lapidus, DoubleTree by Hilton Metropolitan completed a $25 million transformation project in summer 2012 that restored this landmark hotel to its former glory. The Grand Central Terminal and all major bus and subway lines are within walking distance. The hotel offers 764 guest rooms, including 22 suites, that were pristinely renovated in summer 2012. In-room amenities include a 37-inch flat-screen TV, cordless telephone and work desk with ergonomic chair set amid contemporary, sleek decor. Met Grill is the hotel’s restaurant, open for breakfast; Met Lounge is a trendy bar located in the lobby. Additional hotel amenities include complimentary 24-hour business center, complimentary 24-hour fitness center, room service, nail salon, barbershop, gift shop and a Concierge/Theater Ticket Desk. For groups and meetings, the hotel has 12,000 sq. ft. of modern event space that includes a Ballroom, two boardrooms and two glass-enclosed Penthouses with balconies. Business travelers will be pleased with the hotel’s newly renovated accommodations and convenient location close to many Fortune 500 companies. Conveniently located within 20 miles of JFK, LaGuardia and Newark Liberty International Airports, the DoubleTree by Hilton Metropolitan Hotel places you in the center of Midtown Manhattan excitement. The hotel is 100 percent non-smoking. Self and valet parking are available. The hotel allows pets under 60 lbs. There is 24-hour Security onsite.

Whoever said stylish can’t be familiar? Probably the same people who said modern can’t be affordable. Good thing we didn’t listen.Instead, we created a modern place to spend the night that puts you and yours in what feels like the center of the universe. Our hotel is perfectly situated in the heart of Midtown Manhattan West on West 47th Street between 6th and 7th Avenues. That means we’re less than 1/2 block from Times Square, the Theater District and Fifth Avenue, 3 to Restaurant Row, 4 from Rockefeller Center and just a bit further to the Empire State Building, Central Park and Greenwich Village. Oh, and did we mention the vibrant nightlife, high-octane entertainment and eclectic restaurants? In short – everything that makes NYC buzz and hum with energy – is right outside.And indoors, we always impress. A sleek lobby with pops of orange, green and blue lighting. Surreal aquariums with colorful fish darting here and there. Comfortable guest rooms that blend form and functional amenities. An on-site restaurant and lounge with enough personality for a crowd, but the artful intimacy of a friendly conversation.Come see why NYC is better at Night.

Location

9.4

Service

8.1

WiFi

5.9

Cleanliness

5.3

Food

5.3

Overall 7.3 Good

Based on 3,344 reviews

All reviews

All reviews

Families

Couples

Solo

Location

9.4

Service

8.1

WiFi

5.9

Cleanliness

5.3

Food

5.3

Location

9.3

Service

8.2

Breakfast

5.7

Cleanliness

5.0

Room

4.4

Location

9.4

Service

8.4

Breakfast

5.4

Cleanliness

5.0

Room

4.3

Location

9.5

Service

8.1

Vibe

6.1

Room

3.8

Amenities

3.1

Okay5.0

Pros: Location

Excellent9.6

Pros: Excellent location!!

Good7.5

Pros: Location

Good7.0

Pros: The location

Poor1.0

Pros: The staff was nice

Okay5.0

Pros: Location , morning coffee

Good7.9

Pros: Clean and good customer service

Good7.9

Pros: Location was exceptional! The room was very clean with nice amenities. Great, highly responsive staff!

Cons: Room was so small we only stayed one nite then moved to another hotel smallest room I have ever stayed in

9.6 Excellent

Pros: Excellent location!!

Cons: The room needs more lightning

7.5 Good

Pros: Location

Cons: Bathroom was dirty

7.0 Good

Pros: The location

Cons: The bed was like a king size cot and needs to be replaced. I sunk in the bed. The room appeared clean, but the carpet was dirty. The sink faucet was broken.

1.0 Poor

Pros: The staff was nice

Cons: The room was tiny with barely enough space to walk around the bed. It looked like it had not been thoroughly cleaned, the lights were not working, there were things in the shower. I am frustrated that this hotel is rated at 4 stars because it is not...

5.0 Okay

Pros: Location , morning coffee

Cons: Room size, no breakfast included, hotel needs renovation, its beaten up, smell of weed everywhere. The room was clean. Stuff blamed booking.com for making reservations for 2 people instead of 3 and gave us really tiny room with small bed

7.9 Good

Pros: Clean and good customer service

Cons: Elevators and parking was far

7.9 Good

Pros: Location was exceptional! The room was very clean with nice amenities. Great, highly responsive staff!

Cons: The elevator situation was VERY BAD - this really needs to improve for me to stay here again. Also, the floor under the carpet in my room (802) was oddly weak and uneven - it felt like old floorboards that had become loose over the years.

10.0 Excellent

Pros: Staff was extremely nice and helpful

Cons:

8.8 Excellent

Pros: Location and the size of the room.

Cons: The size of the beds. It was not king/queen size, they were smaller.

8.8 Excellent

Pros: Location

Cons: Noise of air conditioning

3.8 Mediocre

Pros: Location was ok.

Cons: The rooms were small and not clean. The Bathrooms were not clean and not well kept. The pictures on line were not representative of the rooms.

Whoever said stylish can’t be familiar? Probably the same people who said modern can’t be affordable. Good thing we didn’t listen.Instead, we created a modern place to spend the night that puts you and yours in what feels like the center of the universe. Our hotel is perfectly situated in the heart of Midtown Manhattan West on West 47th Street between 6th and 7th Avenues. That means we’re less than 1/2 block from Times Square, the Theater District and Fifth Avenue, 3 to Restaurant Row, 4 from Rockefeller Center and just a bit further to the Empire State Building, Central Park and Greenwich Village. Oh, and did we mention the vibrant nightlife, high-octane entertainment and eclectic restaurants? In short – everything that makes NYC buzz and hum with energy – is right outside.And indoors, we always impress. A sleek lobby with pops of orange, green and blue lighting. Surreal aquariums with colorful fish darting here and there. Comfortable guest rooms that blend form and functional amenities. An on-site restaurant and lounge with enough personality for a crowd, but the artful intimacy of a friendly conversation.Come see why NYC is better at Night.

Experience the quintessential Manhattan hotel – a taste of old-school New York continually serving guests since the Jazz Age of the 1920s. Bursting with elegant architecture, and perfectly situated steps from Grand Central and minutes from Times Square, the Roosevelt Hotel New York is your home for an unforgettable stay in midtown Manhattan.

Location

9.7

Service

5.9

Bar

5.8

Vibe

5.8

WiFi

5.6

Overall 7.0 Good

Based on 12,639 reviews

All reviews

All reviews

Families

Couples

Solo

Business

Location

9.7

Service

5.9

Bar

5.8

Vibe

5.8

WiFi

5.6

Location

9.7

Service

6.1

Food

5.7

Vibe

5.5

Breakfast

5.5

Location

9.7

Food

6.1

Bar

5.3

Breakfast

5.3

Service

5.2

Location

9.5

Amenities

6.3

Vibe

5.7

Service

5.5

Bar

5.2

Location

9.8

Bar

6.2

Amenities

5.9

Food

5.3

Breakfast

5.2

Good7.5

Pros: Loved the lobby, the bed was super comfortable and the room was very quiet.

Okay4.6

Pros: Beds were comfy and there was a good TV

Mediocre3.0

Pros: room was clean and the location was good

Good7.9

Pros: The staff were excellent, every single person I met was professional and so helpful, reception, delivery of my breakfast room service, concierge/luggage and the bellman all were of such a high standard. Location is perfect and would encourage me to stay again.

Pros: The location of the Hotel is AMAZING! You can walk to everywhere in Midtown. Grand Central, 5th Avenue shopping, Times Square, Empire State, Central Park, etc. The King Size bed was very comfortable too! Good sleeping after long days of walking.

Okay5.8

Pros: Location

Good6.7

Pros: Magnyd building with loads of character. The lobby and foyer are just lovely

Excellent10.0

Pros: The location was perfect. The hotel was very nice and all but one of the staff were friendly and courteous. Excellent doorman both weekday and weekend. Extra kudos to the doorman who made our weekend exceptional.

Good7.5

Pros: Location was excellent. you can easly walk to many Manhattan attractions, especialy Times Square, Brooadway, Fifth Avenue, Central Park, Empire State etc. Grand Central Terminal were very close to the hotel.

Mediocre3.7

Pros: Location is great Lobby is impressive

Good7.5

Pros: The location is great! Very essential area, near a lot of great shops and restaurants! The lobby is lovely, great architecture is beautiful. The food at the Roosevelt is very good.

Pros: Loved the lobby, the bed was super comfortable and the room was very quiet.

Cons: Rooms outdated, could do with an upgrade.

4.6 Okay

Pros: Beds were comfy and there was a good TV

Cons: Rooms were dirty, very outdated. The bathrooms were very out dated and needed a serious clean/update. Upon checking in, we were told we would need to pay £195 EXTRA to use the WiFi for 4 days!!! We were told this facility charge was not optional, even though on my paperwork there was no information telling us that at all! The staff checked my paperwork, agreed there was nothing stating that the extra fee but told us we had to pay it anyway! So, extremely expensive stay and if I knew about the extra charge I would have not stayed there! the rooms were very disappointing, Considering the price. AVOID.

3.0 Mediocre

Pros: room was clean and the location was good

Cons: Rooms were shabby, and the hotel should never have been rated 4 stars.

7.9 Good

Pros: The staff were excellent, every single person I met was professional and so helpful, reception, delivery of my breakfast room service, concierge/luggage and the bellman all were of such a high standard. Location is perfect and would encourage me to stay again.

Cons: Room was very dated and tired, a/c is to noisy and filters so dirty. Bathroom also tired, with cracks and missing tiles, so a little uncomfortable. During the morning rush/cleaning, lifts are so busy and took 10 minutes to wait which is very unusual. Street noise and noise from other guests which I could hear from my room was not great, so not 100% sure if I would return, depends if only business or with my family.

Cons: Stinking small Rooms, dirty carpets, "very very rude front desk on all interactions" - they will ensure that you feel miserable and as-if you are staying for free, pathetic house keeping, okay location. Maybe ok for business travellers or people who like vintage hotels... Btw property photos also LIE mostly.

8.3 Excellent

Pros: The location of the Hotel is AMAZING! You can walk to everywhere in Midtown. Grand Central, 5th Avenue shopping, Times Square, Empire State, Central Park, etc. The King Size bed was very comfortable too! Good sleeping after long days of walking.

Cons: Although the Hotel Hall is beautiful, you can tell that the Hotel needs some renovation inside to get a more modern look, specially the rooms and the carpet.

5.8 Okay

Pros: Location

Cons: Outdated cheap hotel. Great on a budget and if you dont plan to spend much time there

6.7 Good

Pros: Magnyd building with loads of character. The lobby and foyer are just lovely

Cons: The rooms however were a tad disappointing Small - our standard room ( not at standard rates !!) was a bed and no room for any bags. Needless to say we asked for an upgrade and was bigger but not by much No refrigerator ( suppose doesn’t matter) Not sure if I would stay again maybe rather walk in check it out and book elsewhere

10.0 Excellent

Pros: The location was perfect. The hotel was very nice and all but one of the staff were friendly and courteous. Excellent doorman both weekday and weekend. Extra kudos to the doorman who made our weekend exceptional.

Cons: Was disappointed that the Rooftop Bar / Lounge was under renovation and inaccessible. Understand from locals that it's been under renovation for quite some time. Ignored by the bartender in the lounge off of the lobby.

7.5 Good

Pros: Location was excellent. you can easly walk to many Manhattan attractions, especialy Times Square, Brooadway, Fifth Avenue, Central Park, Empire State etc. Grand Central Terminal were very close to the hotel.