Many shoppers falsely believe stores must offer refunds.
However, there is no state law on refund or layaway
policies. Stores set their own policies and may offer a cash
refund, credit, exchange, or nothing. If a store does not
post its policy, it is your responsibility to ask.

Also, there is no state law that allows you to cancel an
order with a retailer and expect a partial or full refund of
money. Before you put money down or sign a contract, find
out what a store's policy is.

Written by Sandra McKinnon and Cynthia E.
Crawford, Ph.D., Family Financial Education Specialists,
University of Missouri-Extension