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About CUAC Established in 2002 to: Represent all Victorian energy and water consumers in policy and regulatory processes Facilitate and undertake research on consumer utilities issues Monitor grassroots consumer utilities issues with particular regard for low-income, disadvantaged and rural consumers

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Savings to be made in market offers Consumers are accessing market offers  77% have moved to market offer  22% remain on standing offer Source: Wallis Strategic market and social research Victorians’ Experience of the Electricity Market 2013 – Final report

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Impacts of price increase on low income households:  used a range of measures to reduce energy consumption  switched companies to reduce bills Source: Dr Lynne Chester, University of Sydney: The Impacts and Consequences for Low-Income Australian Households of Rising Energy Prices