We help transform your IT and Business Processes to make them an enabler for your business

We are a group of professionals who offer our expertise to you from our real-life experiences of working as CIOs, CTOs, Operations Heads, Other Function Heads, etc. We do Information Technology (IT) and Business Process Consulting. We go a step further and also focus on Execution Management to ensure successful implementation of projects end-to-end across your organization so that the benefits of our advisory consulting get derived to you. Our company was started in 2008.

We can prepare the IT Strategy Blueprint and Implementation Roadmap of your company – so that your IT becomes an enabler of your business growth.

If you are looking for an IT solution – and do not know which one to go for as all vendors claim that their solution is the best – we can help you do an evaluation of the IT solutions to select the right one for your company. We will also help you with the commercial and contractual negotiations with the selected vendor as we have years of experience.

We can help you reengineer your business process workflows and prepare the “to-be” process workflows – so that your company can improve its operational efficiency and reduce costs.

If one of your projects is not going well, we can do an assessment of your project to identify the gaps and the solutions that need to be implemented to bring it back on track.

We can prepare the Business Requirements Document for an IT application that you are looking for.

We, as Business System Analysts, can represent your business users and help them perform the tasks that are required to be done in a complex deployment of an IT application.

We can help you implement the IT Strategy Blueprint in your company.

We can do the Project Management to implement and deploy an IT application in your company.

So as you can see, we do essentially what we have learnt from our real-life experiences of working in companies such as yours. We are also clear on what we do not do.

One more thing – we are a product & vendor neutral firm – that is, we do not sell any software or hardware nor provide bespoke software development services. This allows us to have your best interest in mind without any conflict of interest.

We are proud of the projects that we have successfully executed across industries, such as Banking, Financial Services, Insurance, Healthcare, Manufacturing, FMCG, Commodity Trading, etc. As examples,

We prepared the Business Requirements document for Saudi Hollandi Bank (SHB) in Riyadh, Saudi Arabia. SHB liked our work – and awarded us the next phase of the project to help them select the right IT solution for their business needs including helping them with the contractual & commercial negotiations with the selected IT vendor. We have done similar work for Religare Finvest Ltd and Hamdard (Wakf).

We prepared the IT Strategy Blueprint along with the Implementation Roadmap for MetLife International out of their New York office. We have done similar work for Religare Finvest Ltd. For MetLife, we also prepared the e-Servicing Strategy for their UK & Europe region.

We have provided our CIO-on-tap services to a number of companies, such as HeadHonchos, Hamdard (Wakf), Talentonic and DigiVision. As part of these services, we strengthened the IT Function of these companies by assessing their IT, understanding the business goals of the company, defining their IT Strategy aligned to the business priorities, developing their IT team members especially their IT Head, handholding the IT Team in the implementation journey of their IT Strategy, and then finally handing over the reins to their IT Head. These companies now look at their IT Function as an enabler of their business growth.

We have helped implement large programs of change at Religare Finvest Ltd, Louis Dreyfus Commodities and Hamdard (Wakf). At Religare, we did the project management and business systems analysis to implement their Loan Management system. At Louis Dreyfus Commodities, we did the business systems analysis to implement their ERP system. At Hamdard (Wakf), we did the project management and business systems analysis to deploy the sales management system at over 150 point-of-sale locations across the country.

Our success is apparent from the repeat business that we have got from our clients and the testimonials from them.

Amit Kumar (CEO and Founder) has over 28 years of experience in IT and Operations, most prominently in the Banking, Financial Services and Insurance sectors. He has worked in various countries for organizations, such as Citibank, N.A., Max New York Life Insurance, Avco Financial Services (later Associates Financial Services and then Citifinancial) and Max Healthcare. He has held leadership positions as IT Head/CIO/Group CIO/Regional CIO for over 11 years. Amit earned his B.Tech. from IIT, Kanpur, India with post graduation in Computer Science from University of Kentucky, Lexington, KY, USA.

Dipan Bhattacharyya (Director and Co-Founder) has about 25 years of IT experience mainly in the Banking, Insurance and Internet sectors. He has worked for organizations, such as ICICI Prudential Life Insurance, Citibank, N.A, GE Capital BPMSL, Sify and ibibo. Dipan has held leadership positions as Head of IT Operations/CTO/CIO for over nine years. He is a B.Tech. from BHU, India with a MBA from IIM, Calcutta.

Tom Schwaninger(Principal Consultant) has about 30 years of IT experience in industries, such as Financial Services, Insurance, Healthcare, Biotech/Pharma, Manufacturing & Distribution and Supply-Chain Management. He has worked for organizations, such as Metlife, New York Life International, Aetna International, Wells Fargo/First Interstate Bank, American Red Cross and Technicolor. Tom has significant global experience having worked in the US and international markets, such as China (Hong Kong), India, Mexico, etc. He has held leadership positions as CIO for over 17 years. Tom earned a BS in Computer Science from Purdue University and an MBA from Stanford University.

Client Testimonials

"Saudi Hollandi Bank has recently engaged Kasper Consulting to help us evaluate an industry-best retail Loan Origination System covering all retail asset products (Personal Loans, Credit Cards and Housing Finance loans). The fitment has to be from a Functional, Technical and Implementation perspective. The Kasper team prepared our Business Requirements Document covering Sales, Operations, Risk and Product areas. They went about in a very methodical manner engaging with our users, analyzing the as-is business processes and bringing the global best practices to prepare a comprehensive document. We had no hesitation in engaging them for the next phase of the project to select the IT application to meet our business needs. In this phase of the project, they have prepared the RFP document and are managing the RFP tender process for us.

We are very impressed by their K-Select framework that they are using to do the exhaustive evaluation of the vendors. They have prepared various scenarios relevant for our business and are using these scenarios to evaluate the shortlisted IT applications. The best part is the way they have involved our users in the selection process that is making our users take ownership of the selected IT application. We are very confident that the recommendations coming out of this exhaustive evaluation exercise will enable SHB to choose the best-fit solution in the market which will also be accepted by users post implementation.
Thank you, Kasper team."
Best Regards
Lav Kataria
Chief Operating Officer
Saudi Hollandi Bank

"It’s been exciting to setup a new venture . For any NBFC the LMS system is its Backbone. We value your in-depth knowledge and experience of the Indian Financial industry and LMS Systems. I on behalf of StarAgri Finance limited, thank Kasper Consulting for helping us taking the right decision on terms of License Agreement and Annual maintenance contract with the selected Vendor. I find your intervention worthy. You have a positive outlook and skills to explain your point as well as the potential to get terms closed fast. Thanking you and look forwards for many more engagements. I am pleased to have you in my professional network and highly recommend you."
Best Regards,
Gurinder Singh Sehmbey
Chief Executive Officer
StarAgri Finance Limited.

"What was impressive was your team's structured approach and technical knowledge coupled with Kasper's understanding of internet businesses. This played a key role in creating a good plan that our shareholders agreed to fund. I am happy to have the Kasper team help us launch the new initiative. I look forward to a successful and timely launch."
Shiv Agrawal
Chief Executive Officer
ABC Consultants

“ Your strong program management processes setup by you helped us implement the project not only with precision but also a little ahead of the schedule, which is commendable. What stood out was the way you were able to mobilize resources and motivate all the stakeholders, including the users to work together to meet the organization goals. We really appreciate the effort made by you and your team and enjoyed working with you through this project.”
Kavi Arora
Chief Executive Officer
Religare Finvest Limited

"I am writing this note to thank you for your efforts in preparing the IT Strategy Roadmaps for MetLife UK & Europe. What was impressive was your domain & industry knowledge coupled with your understanding of IT. This played a key role in creating a connect with the business Leadership Teams of all the countries. For the first time, IT proactively stepped forward to understand the business goals & challenges – and came up with the IT Strategy Roadmaps to meet the 2012 business goals. A s a result, today, IT gets included in the business strategy discussions and are sought after to find solutions to business needs.”
Lukasz Niedzielski
Regional CIO
MetLife Insurance

"I would also like to thank you in identifying the Business Case for the E-Servicing initiative across UK & Europe for MetLife. This involved understanding the business requirements for all the countries and coming up with a common IT Solution Architecture design."
Lukasz Niedzielski
Regional CIO
MetLife Insurance

"You have been an outstanding business partner and technologist to work with. At Religare, your evaluation of the Core Lending system solution was completed in a very aggressive timeline, and highlighted your firm’s approach towards recommending the solution best for our business need. I also sincerely appreciate the way you were able to negotiate commercials and contract terms with the vendor on our behalf – with your help; we were able to negotiate over 40% of the costs! In addition, several of the contract terms that would have a long term impact, wouldn’t have been thought of by us."
Sharad Agarwal
SVP - Head of IT & Quality
Lending Business
Religare Finvest Limitedbuy custom writing

"We selected Kasper Consulting to help us recommend the appropriate solution for the automation of the secondary sales processes. Kasper did a comprehensive study of the available products and implementation partners. True to their claim of being vendor and product neutral, they recommended a solution, amongst the shortlisted systems, that suited our needs and was cost efficient. Kasper even helped us with the contractual and commercial negotiations with the selected vendors."
Sanjay Singh
Senior GM IT
Hamdard

“Kasper's professional and methodological approach, knowledge of technology, and detailed project planning ensured that we built the application and launched within the agreed timeframe. They also helped us build our internal IT team, and ensured a smooth transition from the vendor to our team. They were instrumental in establishing the workflow and IT processes, demarking the roles & responsibilities of various resources."
Atul Luthra
Chief Information Officer
HeadHonchos

"Kasper has a team which has good business understanding, has in-depth technical knowledge and is highly committed towards their work. With this team, Kasper has been exceptional in conceptualizing and defining the IT blueprint for Religare that has become an effective tool for driving key management decisions. The best part, we had in our mind as a team that the blueprint should be the one which was implementable and I am glad to inform you that we are on the right path and have achieved more than 70% of the implementation against the plan and are ahead of the schedule."
Sharad Agarwal
SVP - Head of IT, Quality and PMO office, Lending & Distribution Business
Religare Finvest Ltd.

“Kasper assessed our existing state (of the IT Function) and recommended a solution that was best suited for a growing organization like ours. They also provided a roadmap to scale up for the future and following their recommendations, we have managed to setup a proactive but lean IT. Following an organized process driven approach, they have addressed all the key five areas of IT, namely IT Processes, IT Applications, IT Governance, IT Team and IT Infrastructure."
Sanjay Singh
Senior GM IT
Hamdard

"Thank you very much for helping us in strategizing Operations strategy for lending and distribution business in Religare Finvest Ltd. With over 40% reduction in the operating costs, the consolidation of our business processes in Operations jointly strategized by the Kasper team and Religare team has been instrumental in saving USD 1/2 million annually. Now, not only we have a leaner process, we have tighter control and more effective customer servicing. The pilot project based on their recommendation was a great success. They had the complete buy-in from business users side and this has reflected well during implementation phase."
Sharad Agarwal
SVP - Head of IT, Quality and PMO office, Lending & Distribution Business
Religare Finvest Ltd.

“The Kasper team went in a methodical way to do a holistic assessment across six dimensions, including some that spanned beyond IT, and recommended solutions to us. They even recommended an implementation roadmap listing phased implementation of the recommended solutions based upon business impact and the required effort. These solutions have been well received by our stakeholders.”
Dr. Neena Pahuja
Chief Information Officer
Max Healthcare Institute Ltd.

"It was Kasper's expertise and experiences in assessing system implementations that ensured migration of all finance users from the legacy system to the new ERP. They mapped all the processes, standardized the procedures and delivered a (system) solution which had no major functional gaps. Their hands-on training exercise was very effective in ensuring system acceptance by the users. I can confidently say that Kasper is very good in change management and it has been a pleasure working with them."
Sanjay Singh
Senior GM IT
Hamdard