Welcome to DBSTalk

Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!

There is a part of your numbers that is missing. This appears to be related to the tvs they are connected to...

There's nothing missing.

...you could easily see this affecting only a few hundred people to a couple thousand of people, if that many...

Technically, everyone with this NR is affected, but it's just the lucky few who have to deal with the most severe symptom, that being the pick screen upon power up, and it is to those lucky few to whom I am referring.

I also think your assuming a lot more HR34 are out there in the first place than are actually in people's homes, but who knows. Either way,I'd bet the tv is a major limiting factor to how many people are seeing this issue.

You think 5% of households with HR34s it too large a number? Change it. You think that 5% of those HR34 households as being affected is too great a percentage? Change it. Use whatever numbers you feel is reasonable, which is what I did.

So if you are seeing a pink screen on a restart...

The pink screen on restart and the pink screen on power up are directly related. Eliminate the restart pink screen and the power-up issue will cease to exist.

"We are fast approaching the stage of the ultimate inversion: the stage where the government is free to do anything it pleases, while the citizens may act only by permission; which is the stage of the darkest periods of human history, the stage of rule by brute force." - Ayn Rand

Technically, everyone with this NR is affected, but it's just the lucky few who have to deal with the most severe symptom, that being the pick screen upon power up, and it is to those lucky few to whom I am referring.

You think 5% of households with HR34s it too large a number? Change it. You think that 5% of those HR34 households as being affected is too great a percentage? Change it. Use whatever numbers you feel is reasonable, which is what I did.

The pink screen on restart and the pink screen on power up are directly related. Eliminate the restart pink screen and the power-up issue will cease to exist.

I disagree. You cannot at all say that every receiver has a problem. You don't even know that there actually is something wrong with the programing on dvrs side in the first place. It could be that they simply have to make adjustments to what is correct to make it more flexible for outlier tvs that are close to spec but not quite right. Hdcp is a pain for all involved and also seems to be a bit of a moving target as updates to all things hit.

And while the two issues may be somewhat related simply because they both appear to be related to hdmi and syncing, they are not mutually exclusive at all, which means they could be caused by two totally separate things. Otherwise everyone that has ever seen the pink screen on restart would see the pink screen all the time like others have. Therefore fixing one may or may not fix the other.

I have 2 other HD-DVRs. One in the bedroom, one in the basement. The HR-34 is in the main level family room. Can the HR-34 be moved to any of the rooms in my house, just like any other DVR? Since I am having the pink screen on power-up, could I just move the HR-34 to the basement or bedroom tv and move the DVR from there to the Family room?

The HD-DVR in the basement is hooked up to the home network for the Whole Home DVR using a powerline adapter.

Just out of curiosity, for those with the pink screen issues... what happens if you put the DVR in standby, leave it for 10 seconds, and take it out of standby? Does that fix things? I so... maybe that might point to an answer that could make it into a future release.

Opinions expressed by me are my own and do not necessarily reflect
those of DBSTalk.com, DIRECTV, DISH, The Signal Group, or any other company.

Just out of curiosity, for those with the pink screen issues... what happens if you put the DVR in standby, leave it for 10 seconds, and take it out of standby? Does that fix things? I so... maybe that might point to an answer that could make it into a future release.

i have do 2 things maybe few a time a day, turn mine receiver just on/off to rid of the pink screen issues, then i turn on HBO and do the same thing to fix the HDMI problem, so i going say there something funny going with HDMI, but no one know what it is

I have no issues with HBO. I left the HR34 on and turned the TV off and got the pink screen when I turned the TV back on. Changing the channels fixes it, but its still a PITA. Wish I could revert to the previous software. I had no issues with this before the latest software release.

Leaving the tv on and turning the HR34 off/on does not cause it either.

Just out of curiosity, for those with the pink screen issues... what happens if you put the DVR in standby, leave it for 10 seconds, and take it out of standby? Does that fix things? I so... maybe that might point to an answer that could make it into a future release.

That works for me. It's basically instant. Power down and power up in 1 quick shot.

That's not true. I have the pink screen on boot but have never had the pink screen when coming out of standby.

It is most definitely true. Read again what I wrote. I did not write that everyone who had one symptom had the other.

"We are fast approaching the stage of the ultimate inversion: the stage where the government is free to do anything it pleases, while the citizens may act only by permission; which is the stage of the darkest periods of human history, the stage of rule by brute force." - Ayn Rand

C'mon, try to get it right. The morons all work at Dish. It's imbeciles at DIRECTV.

"We are fast approaching the stage of the ultimate inversion: the stage where the government is free to do anything it pleases, while the citizens may act only by permission; which is the stage of the darkest periods of human history, the stage of rule by brute force." - Ayn Rand

Just out of curiosity, for those with the pink screen issues... what happens if you put the DVR in standby, leave it for 10 seconds, and take it out of standby? Does that fix things? I so... maybe that might point to an answer that could make it into a future release.

In my situation, I have found two methods to "fix" (I really hesitated using that term) the issue:

1. With both the TV and DVR powered on, and the pink screen appearing (and no audio present), switching the TV to any other HDMI port and then back to the port to which the DVR is connected restores full functionality.

2. With both the TV and DVR powered on, and the pink screen appearing (and no audio present), turning only the DVR off and on once restores clear (no pink screen) video. A second cycle of turning only the DVR off and on then restores the audio.

"We are fast approaching the stage of the ultimate inversion: the stage where the government is free to do anything it pleases, while the citizens may act only by permission; which is the stage of the darkest periods of human history, the stage of rule by brute force." - Ayn Rand

I hit the ON button on the remote that turns both the tv and DVR on. It doesn't matter the order. If the TV is turned off, it will display a pink screen initially once the DVR is turned on.

Try this...

1. Put the slider on the remote in the D position and press the PWR button under the slider to turn on just the DVR.

2. Move the slider to TV and press the PWR button twice (twice because the DVR is reminding you that the slider is on TV, but you can't see that since the TV isn't on, and wants you to confirm your PWR command is meant for the TV).

If you still get the pink screen try steps 1 and 2 in reverse and see what happens.