Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

Go to www.acer.com > US > Support > Drivers > Put you model number in > Select your operating system (Windows 7 64-bit or other) > download the web cam driver and double click it to install. If this procedure does not work, you probably have a web cam failure for your built-in web cam. You can purchase a portable web cam and plug it into your USB port.

Hi,
Did you have software installed to use the WebCam? You need software to run the WebCam. Install the web cam software in your laptop. Look in your program folder to locate webcam software. Then you access the web cam through this software. you also use this web cam in chatting.

i have an acer aspire 5720, my crystal eye web-camdoesn't work either, well most of the time, it says a program stopped it from working, i have moved all photos into a new documents folder as suggested, but still doesn't want to work, any help would be much appreciated.