Explanations the care provider gave you about your problem or condition

4.88

Concern the care provider showed for your questions or worries

4.87

Care provider's efforts to include you in decisions about your treatment

4.91

Degree to which care provider talked with you using words you could understand

4.83

Amount of time the care provider spent with you

4.88

Information the care provider gave you about medications (if any)

4.90

Instructions the care provider gave you about follow-up care (if any)

The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey process. Responses are measured on a scale of 1 to 5 with 5 being the best score.

Novant Health Medical Group has earned the Press Ganey Seal of Integrity for having met scientifically rigorous standards for collecting and publicly reporting patient experience data. The Seal of Integrity affirms the validity of the organization's program and ensures that provider's performance ratings are objectively and accurately represented.

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