He wanted to make a map for a local run. He wanted a nice map with the route
and the infrastructure (start, end, parking, etc). Instead of the usual
not-quite-readable city plan with a simple line on top. With qgis and
openstreetmap he should be able to make something better!

A quick try with QGis, combined with the standard openstreetmap base map,
already looked quite nice, but he wanted to do more customizations on the map
colors. So he needed to download the openstreetmap data. That turned into
quite a challenge. He tried two plugins:

OSMDownloader: easy selection, quick download. Drawback: too many objects as
you cannot filter. The attribute table is hard to read.

QuickOSM: key/value selection, quick. Drawback: you need a bit of experience
with the tool, as it is easy to forget key/values.

He then landed on https://overpass-turbo.eu . The user interface is very
friendly. There is a wizard to get common cases done. And you can browse the
available tags.

With the data downloaded with overpass-turbo, he could easily adjust colors
and get a much nicer map out of it.