Returns

If you want to return the purchased material, you can do it depending on whether the product is financed or not:

If you have not requested financing:

You have a maximum period of 30 days to request a refund. Once we receive and verify that the material is in good condition, we will make the payment. - If the material is defective, or does not correspond to the requested material, they are the responsibility of EscaciMat. We will send you our ASM agency. - If you want to return the material for other reasons, you must send us the material to: ESCACIMAT, SLU. C /. Marià Aguiló, 67 - 08005 Barcelona, Spain. Tel. 93 309 65 65. You can also request that our agency pick up the order, in this case we will deduct € 5 from the return.

If you have requested financing:

If you have requested financing, you have to fill out and send us to devoluciones@escacimat.com, the following withdrawal form: