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Email notification not sending to my user

Asked by
scottwilder
on May 02, 2013 at 02:20 PM

I have forms that are supposed to send emails to msheley@mpccministry.com

My logs are not showing any indication that Jotform is sending those emails.

I have removed this email address from the bounce list and you should start receiving your submission emails. Have you change your hosting server recently? Looks like our email server was unable to reach your nameserver.

Should you have any questions please feel free to contact us.

Thanks,

Sidharth

Answered by
scottwilder
on July 26, 2016 at 03:15 PM

We have not made any changes recently. There is no reason on our end for the emails to change. Given the massive number of similar threads on this forum, I think you might have an issue on your side.