Meet Our Customer Success Team

Meet Our Customer Success Team

Our Customer Success Management is a team of young people who consider OptiMonk rather their lifestyle than a working place.
We truly believe that the recipe to successful conversion optimization involves more than science but also creativity. Therefore, we will support you from scratch up until your conversion goals are achieved.

Learn more about the people you will keep in touch from the
very first moment of signing up for the trial:

Nicole Mezei

Sales Executive

Nicole has been working with the co-founders since 2011 and helped thousands of businesses to launch and become successful. She knows literally everything about e-commerce. Her strength relies on helping and motivating others to strive towards success

Viktoria Akszenovics

Customer Success Manager

Viktoria joined the team in 2014. She has great ability to set up initial strategic steps to improve the conversions with OptiMonk. Having experience in the Customer Support field, she knows exactly how to make clients satisfied.

Josephat Andruba

Account Manager

Josephat is one of the first members of our team who joined us from abroad. He has many years of experience in Customer Success Management so he sees the beauty in helping clients find optimal solutions for the growth of their businesses.

Kata Gazso

Customer Success Manager

Kata has been strengthening the team since 2015. When it comes to best practices for CRO, she is the one to talk to. Kata identifies the reason behind low conversion rate easily and has bunch of ideas to make improvements.