Customers are expecting the world from you. We can help you deliver.

Customers want what they want, right now—maybe yesterday. And if they need to return it, they want it to be simple. UPS can help, with a new generation of tools fine-tuned to satisfy high expectations: fast, flexible, predictive. All to keep you a step ahead, ready for those unexpected turns here, there, or anywhere.

Nothing moves faster than a changing mind. Except you (with us).

UPS Returns® Service

We make it easy to be a step ahead of whatever's coming back—minimizing hassles for them and maximizing visibility for your operations. We can help build a system to satisfy their needs today and earn their loyalty long-term.

Your customers have stuff to do.We give their deliveries a place to go.

UPS Access Point™ Locations

Your customers have plans and they likely don't include waiting around for your package. By partnering with thousands of local businesses, UPS makes it easier for your customers to pick up or drop-off packages at their convenience without leaving their neighborhood.

Over 8,000 local pick up and drop off locations in the US, including The UPS Store® locations

Customers can redirect packages to a convenient neighborhood location using UPS My Choice® Service

Master a new generation of customer expectations with these tools—custom-built for you by UPS.

Let’s Get Started

Meeting ever-rising customer expectations starts here. Tell us about logistics challenges you're facing—from designing supply chains to forming stronger connections with customers. We've got services and know-how to help craft a solution around your needs. It starts with a simple conversation. Share your thoughts below, and a UPS expert will be in touch.

Thank you for contacting UPS.

We will be in touch with you soon. If you need immediate help, please contact UPS directly at 1-800-PICK-UPS or visit ups.com/helpcenter.