Making Reservations

Call (707) 442-4555 to schedule your ride, then provide the following information:

Your first and last name

The date of your requested trip

Your preferred pick-up and return times

Your origin and destination addresses and phone numbers at those locations (including building name and specific drop-off and pick-up information). If a medical appointment, include the name of the doctor and the suite number. Phone number and address will be provided to personnel, as needed.

If you’ll be traveling with an attendant, companion, or service animal

If you or anyone accompanying you will be traveling using a wheelchair, scooter, or other equipment

Any other information the driver should know to help you travel

Buses with ramps or kneeling features to assist riders who use wheelchairs and other mobility devices or have difficulty getting up and down the bus steps

All requested pick-ups must be made before 6:30pm Monday – Friday, and 5:00pm on Saturday. Drivers will only be able to make one stop. Each time you get into the cab, it will count as a separate trip and require new tickets. Reservations can be made up to 14 days in advance, 7 days a week, 8:00am to 5:00pm. You MUST schedule your ride 24 hours in advance, and be ready to go when the vehicle arrives.

For example: If your negotiated “ready time” is 8:00 a.m., your 30-minute “Pickup Window” is 8:00 a.m. to 8:30 a.m. You will need to be ready to board at 8:00 a.m. By being ready when the vehicle arrives, you help keep everyone’s trips on schedule.

Transit in Humboldt County

Transit in Humboldt County is administered through a joint powers authority between Humboldt County and the cities of Arcata, Eureka, Fortuna, Rio Dell and Trinidad. HTA provides riders with affordable fixed route and dial-a-ride transportation options that allow access throughout Humboldt County. Services span from Trinidad, south along Hwy. 101 to Benbow and east on Hwy. 299 from Arcata to Willow Creek, including the Arcata–Eureka Airport and the communities of McKinleyville, Eureka and Fortuna, with Blue Lake Rancheria providing service to Blue Lake.