How can we help you today?

When will my order arrive?

We usually prep, pack and ship your order within 3 business days of receiving it. Often faster. For domestic and international orders, you have the options of United States Postal Service (USPS)

First Class

Priority

Priority Express

For some items, you can choose "First Class" shipping, which is the cheapest option. First Class orders are the lowest priority and are typically packed once a week, i.e. might not be packed within the typical 3 business days. Also shipping time varies and we have no way of knowing how long a First Class package will take to arrive at its destination. Sometimes it's as fast as Priority shipping, but it is not consistent.

For US orders, Priority Mail typically takes 2-3 days to arrive from the time the post office receives your package, but there are no guarantees.If you need your shipment in a hurry, please select Priority Express shipping and contact us at orders@flowtoys.com, so that we may prioritize your order.

Because of the nature of our products, we cannot guarantee that you will receive your order by a particular date. Many of our toys and parts are handmade and we may or may not have everything in stock at the moment. We try our best to keep our website updated and to fill your order as quickly as possible. If there are any foreseeable delays, we will contact you directly. For more on shipping methods, seeusps. Arrival times will depend on the destination and your chosen shipping method.