Our client is looking to hire 7 Network Security Support Representatives to join their growing team. These long term contract positions will commence on November 3, 2014 and offer a base pay rate of $18.50 per hour plus shift premiums; 10% for evenings and 15% for overnights. This is a 24/7 environment and our client offers fixed shifts within this environment.

Responsibilities:

Provide accurate and creative solutions to end-user problems to ensure their satisfactionResearch, resolve and respond to questions received via telephone calls and web based interface in a timely manner, in accordance with current standardsSignificant focus on professionalism and quality of service

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Requirements:

Recent graduation from a related post-secondary program OR three (3) years of experience providing technical support to enterprise customers; mainly dealing with firewalls, IDS/IPS, TCP/IP and routersFluent English Verbal and written communication skills; bilingualism in English and Japanese, Chinese, German or French considered a definite assetFlexibility to work a variety of shifts within a 24/7 environment (shifts will be fixed, not rotational)Experience with Unix/Linux and hardware troubleshooting is a definite assetSubnettingComputer System Technician 3 year college diploma is a definite asset

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**Note: Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.**