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Hi, You can remove the ice maker by removing the two screws on the top that fasten to the wall and most models have a screw on the under side.Did you have to turn the water source off to stop the water from going into the ice maker? Sometimes a cube will not release and block the ice maker from turning.Please let me know if I can assist you further.

the heater in the icemaker that lets the ice drop out is broken and you need to replace the icemaker itself,your local appliance part store should have it in shock for about $50,your model number is inside the frig. top left-mike

GO TO THE FREEZER PORTION OF THE FRIG.YOU NEED TO TAKE THE ICEMAKER OUT AND REMOVE THE BACK PANEL WHERE THE EVAPORATER FAN IS .RIGHT UNDER THE COIL YOU WILL SEE A DRAIN ,WHEN YOUR FREEZER GOES ON DEFROST THE WATER GOES DOWN THE DRAIN AND INTO A PAN THAT SITS ON TOP OF THE COMPRESSOR.THE HEAT FROM THE COMPRESSOR EVAPORATES THE WATER.THE DRAIN IN THE FREEZER IS PROBABLY CLOGGED OR FROZEN OVER WITH ICE AND THATS WHY THE WATER IS GOING ELSEWARE.REMOVE ALL THE ICE FROM AROUND THE DRAIN.IF THERES A ROD THAT GOES DOWN THE DRAIN FROM THE DEFROST ELEMENT THATS SUPPOSED TO KEEP THE DRAIN FROM ICING UP ,IN ANY CASE THE DRAIN IS CLOGGED OR ICED UP.UNCLOG THE GRAIN AND YOU WILL BE GOOD TO GO.

have you checked the inlet to the ice mAchine inside of the freexzer to see if its frozen up. use a hair dryer to thaw it out. the main cause of this is a leaking solinoid valve on the outside of the unit.

This happened to me after i had to move the freezer and it was unplugged for a while. When it was plugged back in the ice maker would not work.

Assuming both the ice maker itself and the rear water AC solenoid switch are actually not broken and are functional, and you are getting water from front door dispenser, then check the inside supply tube (black) is not frozen and blocked. Check with q-tip or feel to see if frozen.

If supply tube is frozen, thaw by holding up small full clear glass of heated water placing the frozen tube into the heated water. The clear glass will allow you to see when ice slips out.

Next try resetting the freeze cycle. Turn off the ice maker switch, remove the maker by carefully disconnecting the inside power cord. You will need to remove the inside door flap. Rinse the maker with warm water, allow to come to room temp.

Re-install maker, connect power cord. Turn on ice maker switch. Make sure Infrared sensor is not blocked. Now wait for temp change and listen for water to fill tray. It took maybe ten minutes for me. You will be able to hear the water fill with the door closed.

fill cup of the icemaker is frozen, take your finger and feel in the little white square cup at the rear of the ice maker, if you feel ice in it then thaw it out wit a hair drier and you are good to go