Been a while since I've used tape drives with Backup Exec, but older versions of Backup Exec provided their own drivers for the tape drives. The installation of BE would ask whether you wanted to use BE's driver or a different driver. I always went with BE's drivers, and it always worked.

Perhaps a BE driver is what was in use all along, and was working fine, but for some reason (perhaps Windows Update), a "newer" driver replaced it and resulted in this new "feature".

If you haven't tried it, it might be worth downloading the HP Library and Tape tools. This will run diagnostics on the drive and see whats going on with it. If you were to call HP, this is usually the first thing they ask you do run

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The fact that the driver is identifying itself as a CD is a bit worrying - it suggests the drive isn't identifying itself as a sequential device when replying to the SCSI SCAN command. This can be the result of a hardware fault either in the drive itself (which would be congruent with the spitting out of tapes, if it's not a cleaning request) or somewhere along the signal chain (terminator->drive->cable->HBA->terminator).

That HP Library & Tape tools isn't recognising the drive is also consistent with this.

After finally receiving the cleaning tape, ran the cleaning cycle, powered the drive off and back on, and the CD icon went away, and the tape stayed in. Ran an inventory, sees the tape, all appears good to go.
Thanks for your help.

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