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To allow us to help you effectively (at no charge), please post a NEW problem to FixYa, and please
include your brand name and the full model number from the tag in or on
the unit, your symptoms ("no heat"), as well as the answers to these questions:

- When you try to microwave are the inside light, internal cooling fan and turntable all working?

- Is there any unusual noise or is it louder or quieter than normal?

We have a sound clip here of what a microwave should sound like when the cooling fan and high voltage section are working.(A loud buzz, hum, or groan is usually a
shorted high voltage rectifier diode, but a sound like gurgling into an
empty coffee mug is one symptom of a failed magnetron, and yet the mag can
be bad without that sound.)

Yes, GE Customer Service is here, and they can tell you what model would be a "drop-in" replacement for your model.

If you or someone you know would rather fix yours, which can often be done pretty easily, (on some models the magnetrons have 10 year warranties) please post a NEW FixYa inquiry that includes your full model number from the tag in or on the unit, and the answer to these questions:

- When you try to microwave, do the inside light, internal cooling fan, and the turntable all come on?

- Is it louder or quieter than usual?

- Is it making any odd noises?

(We have a sound clip of what a microwave should sound like when the cooling fan and high voltage section are working.)

Otherwise, if this takes care of you...

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Please note that FixYa is not currently notifying us Experts when Clarification Requests are answered.

To allow us to help you effectively (at no charge), please post a NEW problem to FixYa, and please
include your brand name and the full model number from the tag in or on
the unit, your symptoms, as well as the answers to these questions:

- When you try to microwave are the inside light, internal cooling fan and turntable all working?

- Is there any unusual noise or is it louder or quieter than normal?

(A loud buzz, hum, or groan is usually a
shorted high voltage rectifier diode, but a sound like gurgling into an
empty coffee mug is one symptom of a failed magnetron, and yet the mag can
be bad without that sound.LWe have a sound clip here of what a microwave should sound like when the cooling fan and high voltage section are working.

Please note that FixYa is not currently notifying us Experts when Clarification Requests are answered.

To allow us to help you effectively (at no charge), please post a NEW problem to FixYa, and please
include your brand name and the full model number from the tag in or on
the unit, your symptoms, as well as the answers to these questions:

- When you try to microwave are the inside light, internal cooling fan and turntable all working?

- Is there any unusual noise or is it louder or quieter than normal?

(A loud buzz, hum, or groan is usually a
shorted high voltage rectifier diode, but a sound like gurgling into an
empty coffee mug is one symptom of a failed magnetron, and yet the mag can
be bad without that sound.)We have a sound clip here of what a microwave should sound like when the cooling fan and high voltage section are working.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.