Publishing

The Publish features let you simultaneously post content to Facebook, Google+, and LinkedIn pages that you manage; your Twitter and Sina Weibo accounts; and your YouTube channels. You can also publish to Audience Groups and Page Groups.

Use the Escalation page to configure the Escalation controls that display when you click Escalate while moderating a post or a tweet. You can choose which reasons and suggestions display and specify the default assignee for each reason. You can also add new reasons or suggestions to the controls.

The Competitor Analytics reports let you see how the Facebook pages of your designated competitors compare to your owned Facebook pages. You can view metrics for Total Page Likes, New Page Likes, Post Engagements, and New Posts during the specified time period.

Use the Post Analytics report in list view format to view overall post statistics across all properties in your Social account. You can also drill down to view statistics for individual properties (Facebook posts, Google+ posts, tweets, and so forth).

Use the Post Analytics report in roll-up view format to view post data in a table format with sortable columns, growth metrics, and metric totals for each platform.

Overview, FAQs, and Resources

Adobe Social's Community Forum - A place to engage with fellow Adobe Social users. Ask questions, start discussions, exchange knowledge, and get help!

General Overview - What is Adobe Social? Learn about Social's capabilities and how using social media can help your business.Understanding Adobe Social - Learn what Social is and how is can help you.Release Notes - Keep up to date with what's new with Social.Social Training Videos - Got a few minutes and want to learn something new? Check out our training videos!FAQ - See what our frequently asked questions are, and of course, the answers.Enhancement Requests - Got a great idea? Help us improve Social by submitting it here! You can also vote on other's ideas to help get them implemented.Training - Want to learn even more? See what courses and training options are available.Real-time statuses of Adobe products - See real-time statuses of Adobe products and when our next scheduled maintenance.

Where to Get Help

Adobe Social's Community Forum - A place to engage with fellow Adobe Social users. Ask questions, start discussions, exchange knowledge, and get help!