Shipping Policy

First off, we are one of the only Dark Clothing & Accessory stores shipping to over 180 countries worldwide! With Deadlygirl you can trust that your order will be quickly processed and safely delivered each and every time. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination.

Types of shipping we offer:

FREE Standard shipping: Is typically ePacket which is an inexpensive international express shipping option which tends to be the quickest of all the economical options available for international shipments.

Premium Express shipping: Is the quickest of all international or domestic shipping options. Premium Express shipping is typically DHL for international shipments with domestic shipments being next day air, or 2nd day. This option isn't available for all products. The price ranges anywhere from $10 - 55 dollars USD depending on the item.

Shipping can take anywhere between 10 - 65 days depending on shipping carrier, availability of item and destination. See the list below for general shipping estimates. Keep in mind for some products the shipping times may vary from item to item so be sure and check the product page before ordering to get a good idea of delivery time.

United States estimated delivery time is 2 - 4 weeks (Unless stated otherwise on the product page)

United Kingdom estimated delivery time is 20 - 45 days

Netherlands estimated delivery time is 20 - 45 days

Hungary estimated delivery time is 20 - 40 days

Portugal estimated delivery time is 18 - 45 days

Croatia estimated delivery time is 20 - 40 days

Thailand estimated delivery time is 20 - 40 days

Australia estimated delivery time is 15 - 45 days

Greece estimated delivery time is 25 - 45 days

Ireland estimated delivery time is 25 - 46 days

New Zealand estimated delivery time is 17-45 days

France estimated delivery time is 20 - 40 days

Poland estimated delivery time is 25 - 60 days

Russian Federation estimated delivery time is 15 - 55 days

Spain estimated delivery time is 30 - 55 days

Mexico estimated delivery time is 30 - 65 days

Turkey estimated delivery time is 30 - 50 days

Czech Republic estimated delivery time is 25 - 50 days

Kyrgyzstan estimated delivery time is 35 - 65 days

Italy estimated delivery time is 30 - 65 days

Germany estimated delivery time is 26 - 60 days

Belgium estimated delivery time is 17 - 40 days

United Arab Emirates estimated delivery time is 20 - 40 days

Luxembourg estimated delivery time is 18 - 40 days

Canada estimated delivery time is 30 - 60 days

Norway estimated delivery time is 20 - 45 days

Philippines estimated delivery time is 30 - 60 days

Israeli estimated delivery time is 25 - 55 days

Denmark estimated delivery time is 25 - 50 days

Finland estimated delivery time is 25 - 40 days

Ukraine estimated delivery time is 30 - 45 days

Switzerland estimated delivery time is 20 - 43 days

Sweden estimated delivery time is 20 - 43 days

Brazil estimated delivery time is 25 - 60 days

Iceland estimated delivery time is 25 - 50 days

Greenland estimated delivery time is 25 - 60 days

South Africa estimated delivery time is 45 - 65 days

Bulgaria estimated delivery time is 45 - 65 days

Romania estimated delivery time is 45 - 72 days

Depending upon what is ordered sometimes you may receive multiple packages for a single order. The reason for this is because we use multiple fulfillment companies located in different regions in order to cut down on shipping and processing times.

Tracking my order?

When you're dealing with worldwide international shipping tracking numbers are not always available immediately after shipping so please allow for about 5 - 10 business days after your order has been processed at which time it will be automatically email to you. You can also manually look up your tracking information if it has posted by visiting: https://gothicgarb.com/apps/trackorder

Why is my order stuck in transit?

Occasionally, orders do get delayed when entered the country. With inspections and customs packages can be struck for up to 1 - 5 weeks with no updates to the tracking. This is fairly uncommon, but it does happen. If your order is struck and hasn't moved for several days unfortunately there's nothing that can be done to get it moving again, besides simply waiting it out so I thank you ahead of time for your patience.

Where's my package?

Enter your email and Order number to view the tracking number and progress. Please take note if it's the first time you have visited this link you will have to give it time to gather the tracking information before you can view it, simply waiting 5 - 10 minutes and refreshing the screen will take care of this.

I listed the wrong shipping address by mistake!

Unfortunately, this is something beyond our control as we us an automated system that copy and pastes exactly what you list as your shipping address. With that, we can not accept any responsibility for customers listing incorrect information. In this situation I would advise you to contact your post office as soon as possible for guidance.

Orders that have been "Returned to Sender"

All customers are responsible for providing an accurate shipping address and monitoring their order(s) while in transit as important updates are often added to the tracking information. I.E. "Delivery failed - package is waiting at the local post office for the next XX days before it's returned to sender."

GothicGarb.com is not responsible for unsuccessful deliveries to incorrect shipping address provided by the customer on the order page. GothicGarb.com is not responsible when customers fail to accept orders or fail to retrieve orders from the post office that are listed as "Unclaimed". With that, no refunds, credits or replacements will be issued in these situations.

All international customers must check the estimated shipping times and monitor their order while in transit.

Customer must monitor their order while in transit as important updates are often added to the tracking information. I.E. "Delivery failed - package is waiting at the local post office for the next XX days before it's returned to sender." GothicGarb.com is not responsible for packages delivered to the correct shipping address listed on the order page but the customer fails to accept the package or pick the package up from the local post office. With that, no refunds, credits or replacements will be issued in these situations.