Shipping Policies

FREE Shipping on All Orders over $100
All orders over $100 receive FREE UPS Ground Delivery within the Continental US only. For orders under $99, shipping charges are calculated based on the weight of the items being shipped and delivery location. Free shipping does not apply to any expedited shipping like 2-Day, Next Day or orders being shipped to Alaska, Hawaii, APO's or PO Boxes. Express delivery is available at an additional charge.

Express Shipping

ANY ORDERS RECEIVED AFTER 1:00 PM CST WILL NOT BE SHIPPED UNTIL THE NEXT DAY - EVEN FOR EXPEDITED ORDERS.
Need your shelves even faster? Express shipping is available at checkout through UPS. UPS 3-Day, UPS 2nd Day, or UPS Next Day can be selected during the checkout process. Express shipping charges are calculated based on weight and location and will be calculated during checkout. You are able to preview these charges by clicking on the cart icon at the top of the page and then click on 'estimate shipping cost'. Your items will ship the day the order is processed and not necessarily the day the order is placed. (Saturday, Sunday and national holidays are not considered business days for delivery purposes.)

If you are concerned about a delivery date or timeline, we encourage you to contact us immediately to make sure the item you need is in stock and can be processed quickly. Call 866-618-0629 during normal business hours (8-5 CST M-F) or email us at orders@bluestoneshelves.com for inquiries. See UPS.com for UPS shipping info/terms/conditions/details.

Approximate Expedited Delivery Time Estimates
UPS Ground (5 - 7 business days)
UPS 3 Day SelectSM (end of day 3 business days)
UPS 2nd Day Air® (end of day 2 business days)
UPS Next Day Air® (10:30am 1 day)
*Note: expedited shipping timelines DO NOT include the day of shipment. Example: if you place a 3-Day order on Monday it will arrive by end of day Thursday, the 3rd day.

Fast Shipping!
We do our best to make sure your order ships as soon as possible. Please allow 2-3 business days processing time before your order ships. During holiday seasons processing time may be delayed due to high volume.

Shipping to Alaska & Hawaii
Shipping charges to Alaska and Hawaii are calculated based on item weights and destination zip code. Unfortunately, we cannot extend our Free Shipping promotion to orders outside of the continental US. Please be aware that Express Shipping options, while available are not guaranteed to certain areas of Alaska or Hawaii. If you need your order quickly, we highly recommend you contact us prior to placing your order so we can provide you with the best information and options available to you. We cannot guarantee Next Day or 2-Day delivery to Alaska or Hawaii.

International Shipping
We currently do NOT ship to addresses outside of the United States.

United States Postal Service and APO Shipping
Shipping to a PO Box, APO or FPO Address? We'll accommodate you if we can. Simply give us a call and we can provide you with costs and details on shipping using USPS.

UPS Claims
BlueStoneShelves.com promises to find solutions to any damage that arises as a result of shipping, including part replacement and any shipping charges resulting from returns and exchanges of damaged items.

BlueStoneShelves.com will assist customers with filing a UPS claim in the event of loss, theft, or denial signature. However, BlueStoneShelves.com is not responsible for any lost or stolen merchandise. It is the responsibility of the purchaser to contact UPS about any loss or delivery disputes as per our Risk of Loss statement. The purchaser is encouraged to dispute any credit card charges with their Credit Card Company for undelivered merchandise. Doing so allows time to work with UPS, your local authorities, and insurance company regarding any matters of theft.