Imagine Yourself Here.

Health Advisory: COVID-19

UPDATED THURSDAY, JUNE 4, AT 10:53 A.M. ET

A Message from Senior Leadership on June 4:

Dear Queens Community,

We are all eager to plan our fall schedules and learn of any changes to the academic
calendar that Queens will need to make in response to the ongoing global pandemic.
As a smaller campus community, we can move and react quickly. This enables us to wait
for the most up to date information to make the best-informed decisions, prioritizing
your health and safety. Our best example of this important advantage was demonstrated
in March as we successfully pivoted our on-campus program of nearly 700 courses to
virtual modalities in less than a week. As we balance these important decisions with
your need to plan, we will continue to be transparent, offering as much information
as possible as it develops.

As we stated in prior messages, we are actively planning for in-person classes this
fall and undergraduate students returning to residence halls - but we know there will
be significant modifications. We are using the evolving CDC and the American College
Health Association guidelines, as well as state and local regulations to inform our
decisions about how to safely and responsibly convene.

We plan to provide our specific calendar and housing plan by July 3. Notwithstanding,
we hope that it is helpful to you to share some of the things we are considering.

Academic Calendar

We are actively monitoring the latest information from the CDC and WHO regarding if
and when there may be a resurgence of COVID-19. You have likely seen other large
universities make the decision to start early and eliminate breaks to minimize travel
to and from campus. We are considering these and other options.

Modality and Classrooms

As we continue to prioritize the in-person classroom experience you desire, we know
that we will have to mitigate the risks of Covid-19 transmission by reducing the density
of students in classrooms. Additionally, some of our professors and students are in
high risk groups who may not be able to come to campus. Our faculty and academic leadership
are diligently preparing ways to ensure that all on-ground courses can be flexible
and accessible in multiple ways.

Campus Density – Residence Halls

While we are committed to having students live on campus, we know that we need to
reduce density to keep students safe and minimize the risk of an outbreak of COVID-19.
That means we will have fewer students living on campus, and housing assignments will
be adjusted as necessary. Among the many scenarios we are considering are more single
rooms, new off-campus options, and exempting upperclassmen from one semester or year
of their residency requirement. We are also planning for quarantine space.

Athletics

We continue to collaborate with the leadership at the SAC and the NCAA to map a comprehensive
plan for athletes to safely return to practice, training and competition.

New Normal on Campus

Between now and when you return to campus, we are working hard to prepare a safe environment.
We are ordering masks and creating social distancing signs to manage crowds in common
areas. We are working with dining services to provide safe, socially distant options.
Campus services is creating a plan to frequently clean high traffic areas and touch-points
and offer more sanitation stations. We are also working on a healthcare partnership
to help us track, trace and contain any potential cases of Covid-19.

What You Can Expect

Between now and July 3, stay tuned to your email. Various departments may reach out
with information specific to you, or to solicit your input which may help inform important
policy and practice choices. No later than July 3 we will announce our academic calendar
and residential housing plan. Later in the summer, students will learn about any changes
to the currently planned modality of their specific courses.

Thank you for your trust and patience. Please be assured, we have your best interest
at the heart of all our decisions. We look forward to seeing you very soon.

Frequently Asked Questions:

Financial

We will be pro-rating room and board (residence hall and dining) for the residential
students who were required to leave and complied. For all students, we are pro-rating
the general fee. Parking will also be credited on a pro-rated basis for any student
with a parking pass. You will receive an email from Student Accounts once your credit
has been posted.

For residential students on payment plans, Queens stopped the April 1 draft so credit
amounts can be determined first. If a balance remains after your account is credited,
you will be able to pay that through My Account.

If you paid anout-of-pocketsupplementfor your international experience, youwillreceive a refund of those supplemental fees.

However, it is important to note that the portion of your experience that is funded
by Queens comes from the John Belk Endowment and not student tuition or fees. The
John Belk Endowment is a perpetual fund donated by the Belk familyso thatallstudentscouldhave international experiences to enhance their global understanding and citizenship. This is a benefit and privilege
for all Queens students to use during their undergraduate student experience and not
a refundable cost.

Most federal work study jobs will no longer exist as we alter our operationsto meet government requirements to stay at home. If you were approved for additional dollars that you have not yet earned, those will
expire this semester. However, working fewer hours as a federal work study student
this spring term will NOT affect your chances of being awarded federal work study
in the coming academic yearif you are federally eligible.

If the student life office approved your exceptional circumstance to live on campus,
you may be able to continue your work study job if your supervisor determines your
role is requiredandyour work can be done remotely. This arrangement must beapproved by your supervisor.

Academic

Grading will continue as normal unless a studentchooses torequestachange tothepass/fail gradingsysteminstead of letter grading for a course or courses taken during the Spring 2020 term.
Requests could be made until April 17 at 3p.m.E.S.T.using an electronic form available on the Registrar's OfficeMyQueenssite. Once final course grades have been posted, the Registrar's Office will contact
students electing this option via their Queens email to confirm that they wish to
have a P/F grade instead of a letter grade. Pass/fail courses do not count towardsG.P.A., butdo count toward credit hours (both for your major and for graduation).Pass/fail grades do not count towards the required minimum credit hours for Dean's
List eligibility (see, p. 122 of the 2019-20QueensAcademic Catalog). Click here for further FAQ regarding the pass/fail grading system.

Final exams will remainscheduledasusual,but all final assessments/exams will take place in an online environment.Look for more informationspecific to yourparticular coursesfrom the registrar’s office and your faculty.

Summer courses have been predominantly online already;thefew remaining courses will transition to online before the summer term begins.As of now,Queens anticipates that the fall term will be on-campus.

Students will still be required tospeakwith their advisors before registering online for fall courses. Ifyoustill need to make avirtual or phone appointment withyouradvisor,youcan do so and meet virtually through the RingCentral system. Students will receive
more information directly from the Center for Student Success.

Please read carefully this linked Frequently Asked Questions document, which contains important information and guidance for current undergraduate students
who intend to complete part or all of the University Internship Requirement during
the summer of 2020.

Counseling, Health & Wellness

Counseling services are available virtually through Telehealth. Restrictions prohibit
counseling students who now are outside of North Carolina, butyou can email Kate Regan, Director of Counselingregank@queens.eduor the main counseling emailcounselorhwc@queens.eduto help identify appropriate services in your hometown.

HWC is open onalimited basis. All upper respiratory symptoms, sore throat, fever, cough and congestion
will be assessed by phone triage to protect students and staff. We are working on
video/virtual visits. Students who routinely receive prescription medications should
email us and we can call those prescription into their local pharmacy for continuity
of treatment.

Events & Student Connections

While we’re disappointed that May 2 cannot work due to the North Carolina guidelines
restricting gatherings tofewerthan50 people until mid-May, Queens is committed to celebrating our seniors. Click here for a message from President Lugo as well as a toast to the Class of 2020. Be on the lookout for future correspondence.

Student Life hascreated aMyCourse“class” that offers virtual student connection events, from weekly trivia nightsand Instagram contests to online fitness or meditation classesand virtual adventures.We’re evenhostingthe Student Life awards virtually!You can find a full list of all virtual events under thestudentengagementsection of the course and on the calendar.Sign up for Rex’s Royal Connection athttps://mycourses.queens.edu/learn/course/view.php?id=23992.

For students still on-campus, mailandpackage pickup will continue as usual. Tape markings have been placed 6 feet apart
on the floor to assist with social distancing for students in line.

For students no longer on-campus, please update your shipping address so mailandpackages can be delivered to the new location.

Additionally:

Students in the Charlotte area can emailcopyctr@queens.eduto request approval to pick up mail/package at their preferred time, in 15-minute increments (example: “Can I come pick up my package at 9:15 on Tuesday?”).

Students who prefer to not come to campus or who are not in the Charlotte area have
the following options:

Students can generate a return label from the sender and email that tocopyctr@queens.eduand we’ll return the package for them.

If a student would like the Service Center to forward their package to them, they
should send a forwarding request with their new address tocopyctr@queens.edu. Items that were delivered to Queens by USPS (mail and packages) can be forwarded
at no cost. Packages that were delivered to Queens by Amazon, UPS or FedEx will have
a cost that’s dependent on size, weight and destination.

All students continue to have virtual access to academic support services, the library,
health and wellness, IT help desk and campus police.Residential students remaining on campus and essential faculty and staff have physical
access (on a limited basis) to dining, campus services and the mail services center.

As a reminder, we are operating under emergency procedures in the residence halls.
Campus is currently "dry" and visitors are not allowed. A "dry" campus means that students are not allowed
to consume alcohol regardless of age. Additionally, all residence halls will observe
quiet hours from 10 p.m. - 8 a.m. daily.

Additional Information

General

AsCOVID-19 continues to spread around the world and in our communities, we are aware of a small number of self-reported cases that have affected members of the Queens community. The University is currently complying with North Carolina guildelines. Prior to the state's stay at home order, the University took extensive and proactive
steps to limit the potential impact of COVID-19 on our community,including but not limited to the following:

On March 6,allemployees at a higher risk of severe heath complications from COVID-19 were asked
to work from home.

On March 12, the University further reduced the number ofon-campusemployees byinstitutingalimitedoffice coverage schedule,within which 50% or more of most offices’ employees were asked to work from home.

By March 15, Queens students were required to move out of residence halls, and all
classes were transitioned to virtual modalities the following week.

On March 22, the Universityallowed onlyessential employeeson campus and required all other employees to work from home.

The University also developed a protocol to follow for all presumptive positive and
positive test results that includes assisting in the notification of close contacts
who are members of the Queens community and disinfecting impacted University facilities
(if any).

Health and Wellness

The Health and Wellness Center has established policies to keep ourentirecommunity safe, and to quickly get sick individuals to the right place. You will currently
find a sign on the door asking you to call for a nurse consultation if you are sick.
We are triaging issues via phone at 704-337-2220, andwe are setting up a secure site to deliver telemedicine.

Any concerns regarding COVID-19 will be referred immediately to the Mecklenburg County
Health Department hotline at 980-314-9400.

Student Study Abroad

All Queens study abroad experiences have been canceled through the summer. Further updates will be provided as they are available.

How Alumni Can Help

Click herefor four specific ways alumni can help during the COVID-19 pandemic, including information on the creation of aStudent Emergency Fundto address the immediate needs of our community.