*If you got an SMS from Videotron containing a link to this page, please check the list below to see if your device requires an update or further configuration to access the LTE network, and follow the instructions. If you need assistance, please contact Technical Support at 1-877-380-2611.

The table below allows you to verify if your mobile device is ready to be used on Videotron’s LTE network.

Discover how to take advantage of the LTE network.

The information provided is only for customers with Videotron devices.

Device

Update

Status

How do I check what version of software I have

Alcatel onetouch Idol 3

Android Lollipop (5.0.2)

No update available for this device

Settings > About phone > System updates

BlackBerry Classic

BlackBerry 10.3.1.2576

Update available

Settings > About >Category: OS >OS Version

iPhone 5c

iOS 8.3

Update available

Settings >

General >

About >

The software version will be displayed

iPhone 5s

iOS 8.3

Update available

Settings >

General >About > The software version will be displayed

iPhone 6

iOS 8.3

No update available

Settings >

General >About > The software version will be displayed

iPhone 6 Plus

iOS 8.3

No update available

Settings >

General >About > The software version will be displayed

iPhone 6s

iOS 9

Update available

Settings >

General >About > The software version will be displayed

iPhone 6s Plus

iOS 9

Update available

Settings >

General >About > The software version will be displayed

HTC Desire

Android KitKat 4.4.2

Manual setup required. For instructions, click here.

Menu >Settings >About phone >Software version

HTC Desire 510

Android KitKat 4.4.2

No update required to connect to the LTE network

Menu >Settings >About phone >Software version

HTC Desire 626s

Android Lollipop (5.1)

No update required to connect to the LTE network

Menu > Settings > About Phone > Software version

HTC One M9

Android Lollipop (5.0)

No update required to connect to the LTE network

Menu > Settings > About Phone > Software version

Huawei Ascend G7

Android KitKat (4.4.4)

No updates available for this device

Settings – About Phone

LG F60

Android KitKat 4.4.2Build KOT49I.D39310c

Update available

Settings > General > About phone > Software information

LG Nexus 5

Android Lollipop (5.0)

Update available

Menu > Settings > About Phone > Software version

LG G3

Android 5.1 (Lollipop)

Update available

Settings > General > About phone > Software information

LG G4

Android 6.0 (Marshmallow)

No update available for this device.

Settings > General > About phone > Software information

LG G4 Vigor

Android 5.1 (Lollipop)

No update available for this device.

Settings > General > About phone > Software information

LG G STYLO

Android 5.0.2 (Lollipop)

No update available for this device.

Settings > General > About phone > Software information

Moto E LTE

Android Lollipop (5.0)

No update available for this device.

Settings > About phone > Android version & Build number

Moto G LTE

Android KitKat (4.4.4)Build KXB21.14-L1.61

Update available

Settings > About phone > Android version & Build number

Moto X Play

Android Lollipop (5.1.1)

No updates available for this device

Settings > About phone > Android version & Build number

Nexus 6

Android 5.0 LollipopBuild LRX21O

Update available

Menu > Settings > About Phone > Software version

Nexus 6P

Android 6.0 (Marshmallow)

Menu > Settings > About Phone > Software version

Samsung Galaxy Alpha

Android KitKat (4.4.2)

No update required to connect to the LTE network

Settings > More > About device > Confirm Android Version > Build number

Samsung Galaxy Core LTE

Android KitKat (4.4.2)

No update required to connect to the LTE network

Settings > More > About Device > Confirm Android version > Build number

Samsung Galaxy Grand Prime

Android Lollipop (5.0.2)

No update required to connect to the LTE network

Settings > General > About device > Android version and build number

Samsung Galaxy Note 3

Android 5.0 (Lollipop)

Update available

Settings >General >About device >Android version and Build number

Samsung Galaxy Note 4

Android Lollipop (5.1)

Update available

Settings > More > About device > Confirm Android Version > Build number

Samsung Galaxy Note 5

Android Lollipop (5.1.1)

No update available for this device

Settings > About device > Android version and build number

Samsung Galaxy S5 neo

Android 5.1.1 (Lollipop)

No update available for this device

Settings > General > About device > Android version and Build number

Samsung Galaxy S4

Android KitKat 4.4.2 Build KOT49H.M919VVLUFNH3

Update available

Settings > More > About device > Confirm Android Version > Build number

Samsung Galaxy S5

Android Lollipop (5.0)

Update available

Settings > More > About device > Confirm Android Version > Build number

Samsung Galaxy S6

Android Lollipop (5.0.2)

No update available for this device

Settings > General > About device > Android version and Build number

Samsung Galaxy S6 Edge

Android Lollipop (5.0.2)

No update available for this device

Settings > General > About device > Android version and Build number

Samsung Galaxy S6 Edge+

Android Lollipop (5.1.1)

No update available for this device

Settings > About device > Android version and build number

Samsung Galaxy Tab S 10.5

Android KitKat (4.4.2)

No update available for this device

Settings > More > About device > Confirm Android Version > Build number