Download PingPlotter

PingPlotter Editions

PingPlotter Partnership

Your Customer. Our Support.

Solve user's network problems in less time and with less cost by helping them collect information that leads to solutions.

Customers with network problems are expensive. After you add staff time, customer dissatisfaction, and missed opportunities together, you'll probably find network problems cost more than you prefer spending. If that's the case, building our partner resources into your process can decrease your support costs and help your business thrive.

Network Diagnostic Software

PingPlotter is our flagship network diagnostic tool. It graphs latency and packet loss at every point between the computer it's running on and your system.

For your Business

A tool for visually analyzing customer network problems and diagnosing the issue.

For your Customers

A free network performance test that shows information about the cause of their problem.

Free (mostly)

Resources for customers are free. That includes PingPlotter Free, documentation, and sharing. Your team is welcome to use those resources as well. They can also view shared data online for no charge. The only cost you'll incur is if you choose PingPlotter Standard or Professional. Those editions are required if downloading shared data to analyze in their own copy of PingPlotter becomes necessary.

Results

Improving the way your company solves network problems benefits your business in several ways.

Happier Customers

Solving problems for customers makes their day, especially when they're dealing with something as notoriously frustrating as network issues.

Satisfied Employees

Having tools and information available to effectively troubleshoot customer networks improves confidence and results in more positive resolutions.