Testimonials

The mission at Reliable Auto Glass is: "To provide our customers with the best experience of auto glass replacement and auto glass repair available." We have strived to perfect this commitment over the years.

Quality and Integrity with Every Job!

Customer Testimonials

"I was really impressed and amazed!! Reliable Auto Glass contacted my insurance company for me and gave me an appointment that afternoon. Technician was FAST, I was really shocked how fast he was. All over, this is a great company, kind, courteous, and awesome customer service. I'll definitely recommend and use again in the future! Thanks Reliable Auto Glass!!!"
Kim

"Reliable Auto Glass handled this entire transaction in an entirely professional manner—from coordinating with my insurance carrier, to scheduling the appointment, to performing the service. I literally had a new windshield on my car installed at my home in less than 24 hours after making the call to USAA.

Superior Service

Courteous and knowledgeable Technicians

Daniel (the service technician) was friendly and knowledgeable. He showed up on time and answered all of my questions about the new windshield and the details of how it would be installed. Installation took less than an hour and the new windshield looks great.

"In an economy where everyone wants more for less and businesses are slashing customer service first, it was nice to see fast, friendly service. I had a small time window and he was right on time. The final price was even a little cheaper! First time customer now customer for life. Awesome job!"
Claudia

"Thank you John for the great service you and Phil provided! Not only were you the most reasonable price, but you performed the work sooner than I anticipated and provided friendly and professional service, along with a quality product. I do appreciate it and I will be back!"
Rose Minniear

"I represent an insurance company that does not have 'approved shops' or contracts with specific providers. In other words my clients can go to any shop of their choice. Over the past several years, many of my clients have chosen Reliable Auto Glass for service. In talking with many of them, the reasons they have given for choosing Reliable Auto Glass are:

Excellent Service

Excellent Craftsmanship

Quality Products

Great Personnel

We may use vendors in our business and we always want our clients to be happy with the service they receive. I think that reflects on us as a company but also on the quality of workmanship in the town of Auburn. It's comforting to know that when one of my clients choose Reliable Auto Glass, I know that they will be well taken care of and served in a professional manner. In today's business climate it is reassuring that Reliable meets the expectations of both me and my clients."

Ben HarwellAuburn insurance agent

"I am pleased to pass on a kind word about John Gimroth, owner of Reliable Auto Glass and acknowledge the superior service he provides to my business. After 38 years, and experiencing the never ending changes in this industry, we finally have a 'Reliable' and ... 'johnny on the spot' provider of sub-let repairs for auto glass. Over the past 2-3 years, I have confidence now that when I call for an 'As Soon As Possible' (ASAP) job need...John is truly a man of his word, and...on time! His knowledge of the jobs and quality of service is far above what I have experienced in the past. Thank you John."
Howard Davison, OwnerAuburn Body Shop

"We have been doing business with Reliable Auto Glass for a number of years. John is quick to respond to our customer's needs and always provides us with courteous service. Reliable Auto Glass provides us with the highest quality of auto glass repair and installation that we have experienced in our 28 years in business. They are really the most 'Reliable'! We recommend them to all our customers."
James W. Holmes

To John, John Jr., and staff,

"So thankful for you. Thanks for fixing my mustang and my daughter's boyfriend's truck. You are always friendly and have quick service!!!"

Your ongoing customer,Tammy

"I have had the privilege of working with Reliable Auto Glass for the past 4 years and have found their service to be excellent in regards to professional service, cost and getting the job done problem free. I would recommend them to anyone needing auto glass.