I took a day of annual Leave to stay home for a yodel food delivery. The driver rang our flat and I let him in. By the time I arrrived downstairs to meet him he had left with my delivery. This was no more than a minute at max. This resulted in multiple calls to customer service to rearrange and manage the drivers poor service costing me £** in minutes! **Yodels incompetence totalled me a monetary loss of £** in minutes and £*** annual Leave day. I’d like the minutes reimbursed.

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