In 2002 I began my legal career in litigation at a plaintiff's personal injury firm. I learned the value of communicating with clients who were severely injured and were looking for compensation. Their biggest complaints were that the attorneys in the office never got back to them on what was happening with their case. So I made it my goal to always return every phone call. I never left the office for the day until every single phone call had been returned. As a young associate, I knew client communication was the number one goal to a satisfied customer.
I've learned to take on the difficult cases, and I know that there are times when you have to force your adversary into the courtroom. I am not afraid to lose, and it's that confidence which has made me successful.