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Our Happy Client

Hi, I have a flight booked with you on Sept 14. From Chicago to Las Vegas. I just got placed on military orders and will not be able to make my trip. Can I get a refund or a credit without being charged.

— Serafin

I'm trying to book a new flight using the credit I have with you guys. When I type my cancellation reservation number the system says that is not the same name. I checked twice and my name is correct in both. What I need to do? Calling customer service has been a nightmare. Thank in advance for your help.

My daughter and her baby are flying tomorrow morning here and I have been trying to help her book a Southwest flight for her boyfriend and to get her bags and check in for her flight. I cannot go online on your site and help her check in and can't book her bf's flight. Please help!

— Priscilla

— Amy Smith

Hello, could you please help out. My whatsapp has been hacked into.

— Mercy

I want to add on one baggage ,round trip.My flight is from Orlando to Latrobe,PA.The date is Sept 7,2017 1nd returning Sept10, 2017 My reservation number is WHN1RH.

— Linda

Please I need a call back so I can explain my whatsapp complaint better.

— Sonia

Emergency comes up and I would like to book a new date for the 14 of August

— Leisa McFarlane

Hi, I flew from Boston to BWI on Saturday, July 1st for the July 4th weekend. When I made the phone reservation, I accepted two different promotional offers, both for discounts at various retailers. One included a $20 cash rebate, the other $60 in gas. When I called after the trip to follow up, Spirit claimed no record. On the flight, I signed up for a credit card with the promise of a $1500 travel voucher. No followup on that either. Perhaps you chose just stick to air travel. :-) Some variants on my name are just Murray Wheeler, Murray J. Wheeler, WheelerJr as one word, etc. The flights were fine. The rest, a little soft.

— Murray

I have two grandchildren I need to fly back home. They will be flying one way from DFW to Philly. Their ages are 9&6. can they fly on Spirit?

— Kimbo

Pany that is required by the users of the Microsoft device, if they get into some form of trouble related to the connectivity issue or any other technical issue

— Pany

My Whatsapp cannot sent messege but is receiving message

— Lilye

Need to talk to a human not a computer my number is 606-634-5755

— Patty

We have an emergency caused by spirit airlines. Please call me right away at 2103883444

— Frank

On my iPhone mobile i canâ€™t able to login gmail account and tell me how to access my gmail account royle.smith@gmail.com

— Royle

All my email are not showing i already check again and again, why and tell me what i do? i want to recover all gmail emails and reset my password i things someone is using my gmail account, help me now

— Bikks.

My Gmail account temporarily unavailable, Why and How can I get back to my gmail account syne.2256@gmail.com with my all important files, contact me 855-236-9552 and My email id is roya.syne@gmail.com contact me now it very urgent.

— Roya

I need to confirm a flight on june 3 leaving Charleston Yeager to myrtle beach .i got a email saying 9.00am and papers say 11.00? Van u check it out for me .Shirley Edens

— Shirley Edens

My adult daughter who was in Florida due to a family funeral was booked to return home to Portland on on Flight 655, May 7. The flight was cancelled and she was forced to find someone to step in and take care of her three children who were expecting her home. Although the airline provided a lodging for that night (5/7) she was given only 14.00 for food. The following day her flight was again cancelled. She found out from airline employees that the pilots are on strike, but the airline is still booking flights!!!!!! This is horrific customer service. My husband and I travel across the country via air frequently. We will NEVER use Spirit again, and I will make a point of telling friends and family to avoid using this airline. At some point, airlines will be called to account for the customer abuse.

— JoAnne Dellert

I never use any 3 rd part plugs or apps today but my account has a big trouble to lock itself. Please help my account. It supposed to lock 2 weeks. Please fix it. If I can contact with you by phone It will be good. Thank you

— Gizem

I have two seats booked for Myrtle Beach from Niagara Falls on May 15, 2017. I need flight information and luggage carry on weight and limit on checked luggage, could you email this information with confirmation or call me at 716-866-7152 as soon as possible.Thank you. Kathy

— Kathy Yost

My wife and a bought round trip tickets to San Jose Costa Rica Out of Orlando Fla.Departing 10-11-2016 and returning 10-29 2016; We bought insurance. My wife hurt her knees and we went to a doctor 10-17-2016 in Uvita. We had to leave early and were charged an extra $500.00. The doctor coast $50.00. I was in contact with your people in Nov. 2016 and they said they would take care of the extra cost. I have not heard another word from them. The doctors name was Esquivel Gamboa Mauricio Certificate # 1294790 for $50.00. We left San Jose on 10-20-2016 on flight # NK 756 I just want reimbursed $550. My adress is Laurence B smith 4005 S.C.R. 1187 Midland Texas 79706. Thank You

— Laurence Smith

I was mislead by the sales agent. Purchas this product and stuck with it for a year. I am an elderly woman and told her specifically what I wanted. She lied but got the sale. Customer service is inMexico or China. Very disappointed. Beware of Hughes.net.

— Nadine Mahl

My net is very slow only in Whatsapp. Other net needed apps are working. I can receive messages quick but cannot send messages fast. Please quickly I need a solution for this.

From the begining with the online booking to the end the departure flight was a very frustrating experience with Spirit Airlines. To book a flight you need to be aware of those extra fees that make your boarding pass more expensive at the end of the booking process. I had my flight departure today from Orlando Int Airport to San Juan Puerto Rico and I lost my flight!. Why? There is no benefit to do online check in and has your boarding pass ready because anyway I had to do the same long waiting line at the bags drop. That was a disaster the personnel over there change us from one line to the other and we spent at that hour one hour because our disorganization. The consequences , at the end we lost our flight and they did nothing about it. This is an airline that I will not recommend and use anymore.

— Raquel Pabon

I AM TRYING TO FIND MY CONFIRMATION INFO ABOUT MY UPCOMING FLIGHT. ALL I HAVE IS MY CONFIRMATION NUMBER. I NEED TO MAKE A COPY FOR MY FLIGHT. MY CONFIRMATION NUMBER IS HYWE5G. Thank you.

— Ronna Lee Maloney

connecting over wifi but not on mobile data

— adeniran sunday

It is extremely frustrating that I can not find the telephone number for Spirit airlines customer service anywhere. Every number I have tried is a recording , but does not address my needs .

— Patricia

I sent back my equipment in the box that hughesnet had provided. I want to know when my money is going to put back into my account

— Jodie Francis

I have a reservation for 4/14/2017. I need an emergency flight out of fll to Latrobe airport as soon as possible due to sickness in family .How can I make the change

— Ronald R Singer

I got exact solution from this site expert..well done ! Thank you so much

— john

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