i. Guests arriving from wide body aircraft and connecting to narrow body aircraft may not travel with some of their excess baggage due to weight and space restrictions.

ii. For passengers travelling on wide body aircraft, a maximum of 10 pieces per passenger, per flight may be accepted. If exceeding, advance arrangements with the carrier must be made prior to departure for approval processes to apply.

iii. For passengers travelling on narrow body aircraft, a maximum of 5 pieces per passenger per flight may be accepted. If exceeding, advance arrangements with the carrier must be made prior to departure.

Specifications

Wide body aircraft - B787, B777, B767

Narrow body aircraft - B737, E170/190

Excess Baggage Segregation

At Nairobi Hub, the baggage team shall ensure that on trader routes, baggage uplift is prioritized. The team shall ensure:

i. Free allowable baggage which has a higher priority than excess baggage is uplifted.

ii. Loading of excess baggage shall be after completion of loading of allowable bags.