Well, you guys better enjoy your time in the branches now because based on what we are seeing across the industry a) there will be many fewer branches in which to mingle and b) those that remain will offer a significantly different experience compared to what is available now. It won't be too long before your human interaction in the branch will be via video screen or kiosk, or maybe even with a robot!

Citi is introducing new ATM's with increased transaction capabilities to pursue that kind of strategy with their branches. Will be interesting to see how successful they are with that, and if other major banks in the U.S. follow suit.

I do this too! I don't know why, it just seems like the better option, even if it isn't the fastest or most modern. Maybe I just like the "hey, howya doing?" convo with the teller. Sorry to disappoint, Kathy :-(

OK, now that's just sad -- even if you don't do mobile deposit you can deposit checks at ATMs now. Of course, while you're standing in line you can always check your email, texts, Twitter, etc. on your smartphone (assuming you have one).