Answers

Hi @BettoLamacchia
Just to share, I am working on NPS for some time and for NPS it is best practice to keep the question as standard NPS question only. Better not to color or any design, as those things can influence respondent. Thanks!

To echo @Subu 's comments, adding the colors and shapes will impact your ability to effectively compare to benchmarking, unless you do your own benchmarking and included the colors and shapes in those.

Hi @BettoLamacchia, You may need to enter the ID of the question which possibly could be QID11, but it can differ if you have added deleted questions in between. You can check your questionID by inspecting that question. It should start with QID.

@jainshubham said:
Hi @BettoLamacchia, You may need to enter the ID of the question which possibly could be QID11, but it can differ if you have added deleted questions in between. You can check your questionID by inspecting that question. It should start with QID.

As I had to embed that code for more than 30 surveys, I faced the same problem for a plenty of them. That is due to delete of some options in the question. So, for instance, i tried to substitute all those 'QID0' in the code into 'QID12', then I previewed the question. If it does not work, try 'QID13' or other numberr. If your survey have not been live yet, you can re-create the question, it will have the correct ID order for sure