Ombudsman-Lite? WashPost to Replace Ombudsman with Readers Rep

The Washington Post announced today that it won’t replace Patrick Pexton, whose two-year term as ombudsman ended yesterday, with another ombudsman. Instead, the newspaper plans to “appoint a reader representative shortly to address our readers’ concerns and questions.”

“Unlike ombudsmen in the past, the reader representative will be a Post employee. The representative will not write a weekly column for the page but will write online and/or in the newspaper from time to time to address reader concerns, with responses from editors, reporters or business executives as appropriate.”

“I would say that having a readers’ representative for the Washington Post is still an indication that the newspaper takes its obligations to the public seriously. Hopefully, the terms of employment for the readers’ representative will allow for as much independence as was granted to the previous ombuds.”