Sample Return

Users that wish to keep any leftover total RNA or DNA or any derivative of the amplified RNA or DNA can do so. Please indicate on the Sample submission form if you would like your samples returned. You will receive an email at the completion of the project to pick up your samples. Please bring dry ice when picking up samples. Samples unclaimed after 3 months will be discarded.

Results

Users will be promptly notified by email when the data generation component of their project is completed. For NGS based projects, we will use one of the follwing methods:

Prepare a hard-drive with the raw data

Share the data link via Illumina BaseSpace cloud computing software

Transfer data via FTP to users server

Due to the extremely large volume of data the GenCore generates, we cannot store data long term. Once the data has been delivered to the user, it is the user’s responsibility to store and back up the data appropriately.