Schedule your reservation online at https://www.tcconline.com/ or by calling your reservation number listed in the documentation provided to you. You'll be asked to provide your call details, including the leader's name, date and time of the call, duration, and number of participants.

Give your participants the date and time of the call, your conference ID number (which will be assigned when you make your reservation), and your dial-in number.

At the specified time, dial your Operator Assisted number. You will be greeted by an operator and placed into your conference. Your participants join the conference by dialing your Operator Assisted number and are placed into your conference or on music hold, depending on the specifications of your reservation.

Helpful Keypad Commands

*0 : Operator assistance---leader and participants

*5 : Mute/unmute all lines except the leader’s---leader only

*6 : Mute/unmute your own line

Using an Authorization Code (different for all departments)

Keep your authorization code CONFIDENTIAL. It found by someone else, they will try and use it. The authorization code is assigned to your individual department. Any calls made with your authorization code will be charged to your department each time you use it. Your personal authorization code is for off-campus calling and must be entered each time you call an outside phone number. This authorization code can be used from any phone on campus.