Rajeswari D.

Looking for someone who can learn quickly, complete quality work on time and also willing to take up additional responsbility ? I come with 10 years of Customer service experience in various domain. You are assured to find professionalism and excellent work etiquette when working with me.

Working with Order Management, Sales, Finance, Credit and Order Auditing teams to ensure accurate and timely revenue recognition for the US/CA Region
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Internal Scheduling for Instructor led traning & Live virtual class
*Venue setup
*Trainer Assginment
*Enrolling students
*Sending confirmation letters to Trainer / Students and Venue Management
*Rescheduling / Cancelling enrollments

Answering internal and external customer queries on e-mail.
Updating Oracle university database with student details
Co-ordinating with internal departments in the process of solving customer complaint.
Handling rejection e-mails.
Calling up customers as per query requirement.
Working on test-environments to anticipate and prepare for future delivery needs

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