Submit a reading online without logging into your Customer Space

Submit a reading by phone

You can also submit your meter reading by calling one of the numbers below.

Montréal: 514-385-8464
Elsewhere: 1-877-385-8464

Find the meter number

To submit your meter reading online or by phone, you’ll need the meter number. If you’ve received a meter-reading card, the number is written on it. Otherwise, please see the pictures below, which show where the meter number is located on different models.

What to do when you move

If you have a next-generation meter, your electricity use data is transmitted automatically, so you don’t have to send us anything.

If you have a non-communicating meter, be sure you’re not paying for the other occupants. Read the meter just before moving out of your old place and when you move into your new place. You can submit the information online by clicking on one of the links below.