139 Customer Ratings

26 Customer Reviews

5.0 out of 5 stars

By Sherri

Beaumont, TX

July 23, 2016

Thank you so much!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Kimberly

Port Arthur, TX

March 30, 2016

The flatbed handles are broken, when carrying a large item that requires to be brought in through the back doors, the flatbed handle comes off and one is forced to lift the flatbed carrying the materials into the door or there could be a cement ramp for the back door entries. The doors without the keypads do not have ramps.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By James Johnny

Nederland, TX

March 29, 2016

Courteous service, very knowledgeable with great people skills. Sarah was has very pleasant personality

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Doug

Port Arthur, TX

February 24, 2016

I am very satisfied with the storage unit I am renting. It is very clean and easy to get to.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Giesela

Bridge City, TX

January 23, 2016

There needs to be a way to contact an actual human being after hours. One night the doors to the facility were wide open and off of the track. I tried to call and it only allowed me to leave a message! Other than that I would recommend Uncle Bobs storage for anyone's storage needs!

Staff

4.5

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

3.8 out of 5 stars

By Anne

Piedmont, AL

October 23, 2015

The attending associate first rented an occupied storage unit to me. Then I had to wait until she finished with the customer she was with, Then, while others waited, she had to rent me a large unit, as there were no more the same size available.

Staff

3.8

Cleanliness

4.0

Expectations

3.0

Satisfaction

4.0

Recommend

4.0

4.8 out of 5 stars

By Morris

Port Neches, TX

May 24, 2015

Thanks for cleaness of facilities. People were extremely nice. Will use again if I ever need storage again.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Sheryl

Port Arthur, TX

April 30, 2015

I was disappointed that they did not replace the cover on the side of the building. It was nice when raining. They could use some new carts. Many time there are none on my side. Other than that all is well.

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Ruth

Port Neches, TX

April 29, 2015

Very understanding of our needs. Assisted us in switching to larger unit when we discovered we needed more space just days after renting 1 st unit.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Jenny

Sour Lake, TX

January 26, 2015

It was cleaner than I expected and I was not forced to buy a lock.

Staff

4.8

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Dr. Martin

Nederland, TX

November 30, 2014

Never renting a storage facility before we didn't know what to expect and your people were very nice and helpful.

Staff

4.0

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

4.0

4.4 out of 5 stars

By Gary

Beaumont, TX

October 27, 2014

Professional staff

Staff

4.2

Cleanliness

4.0

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

4.8 out of 5 stars

By Charles

Groves, TX

August 30, 2014

The facility uses motion activated lighting which is fine. Except as we work the lights will go off and leave us in the dark. That is difficult to solve since our motion is probably just outside the range of the detector.

Staff

4.8

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Terry

Port Arthur, TX

August 2, 2014

The price for storage is rather high compared to other climate controlled storage companies.

Staff

4.7

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Trisha

Port Arthur, TX

June 30, 2014

The site is always neat and clean. The sales people are always helpful. However for your long term customers such as myself for 5yrs plus, you all should offer a 1/2 off rent for a months rental or one month free for your loyal customers.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Margaret

Port Arthur, TX

June 27, 2014

Thank you for a great experience. The staff was always helpful and courteous. The storage unit was clean and secure. If I ever need a unit again, I will be back!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Deanne

Port Arthur, TX

May 29, 2014

Nice location, pleasant staff, air conditioner is set just right, and I am able to get into my storage til' 9:pm. Stress free storage experience...that's what's up!! Good job!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Joann

Port Arthur, TX

April 24, 2014

good efficient service

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Shelby

Port Arthur, TX

March 27, 2014

Everything was lovely.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Gloria

Port Arthur, TX

February 26, 2014

I feel very safe going to my storage space no matter what time it is, knowing that is constantly under surveillance.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Samantha

Beaumont, TX

February 26, 2014

Completely satisfied

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Geoff

Nederland, TX

February 26, 2014

Very satisfied thanks

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lee

Nederland, TX

February 25, 2014

It's all good

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Gail

Nederland, TX

February 25, 2014

Very happy with my unit. Thanks!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Jennifer

Bridge City, TX

October 18, 2013

Everyone in the office was very friendly and helpful. The pricing was very reasonable, I was able to purchase a reasonably priced lock on site. I felt like my goods were protected and I was able to purchase insurance....just in case. If I need storage services again, no question - It will be Uncle Bob's.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Anonymous

Port Arthur, TX

September 5, 2013

I like the monthly payment reminders.

Staff

4.7

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Extended Access Hours

Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

54' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Port Arthur

Enjoying the milder Port Arthur months is always fun, but when it gets too hot it's nice to have a place to protect your belongings. Uncle Bob's Self Storage provides climate controlled storage units and we even offer free truck rental that makes getting your belongings to our facility as easy as possible. Find our storage facility near The Medical Center of Southeast Texas, just south of the Central Mall.

Serving the Communities of:

Nederland, Port Neches
77627, 77651, 77619

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!