I found the hotel a bit dated and not in line with other Embassy Suites hotels we have stayed at

Good

Feb 2018

7.7

Very close to T

Little decorations. Construction in dining area

Okay

Aug 2017

4.2

Not Worth the Money

Proximity to the airport.

One shuttle? Really? As expensive as this hotel is and with its position at Logan it should have two shuttles running simultaneously. Beware if you are a business traveler and have an early flight: it could be faster to walk to Terminal A. And don't ask the snarky guy at the front desk where the shuttle is. He'll just shrug his shoulders and offer to call you a cab. Waited 30 mins yesterday and without Sky Priority and PreCheck I would have missed my flight.

Good

Apr 2017

7.4

Nice place

Like the complimentary breakfast and airport shuttle

It's a bit overpriced, but hotels in Boston seem to be in general. Also it's not very convenient to the city center. About a 20 minute cab ride.

Good

Feb 2017

6.2

I checked in at 2am and the fire alarm went off on my floor at 5 and lasted until about 6am and I had to leave at 8am. Not much sleep but did move my room after I requested it and discounted my 2nd night

Excellent

Sep 2016

9.7

Boston

Easy access to airport and metro. About a 5 minute walk to metro thru a sports complex park. Downtown Boston 2 stops away. Breakfast was delicious with a wide selection of items.

Can't find anything to say.

Excellent

Jan 2016

9.7

Great experience; would stay here again

Nearly everything; Especially the breakfast!

There was one shuttle driver who got into a shouting/honking match with a person directlng traffic at the airport. Extremely uncalled for and unprofessional. But that was just one driver. Others were fine.

Okay

Nov 2015

5.7

Good location for short-stay business trip

location
convenient shuttle to/from airport

roach on bathroom wall

Excellent

Jun 2015

10.0

Great service.

Embassy Suites at Logan was a very pleasant surprise. Everyone was very friendlyg and accomodating. Breakfast was very good and the airport shuttle drivers were very courteous and helpful. We arrived late after a long flight from Europe and the front desk was able to accomodate my request to switch from a king room to one with two beds which better suited our family. I would stay here again and thought it was an excellent value.

Good

May 2015

7.7

Good, not great.

Nice suite rooms. Great friendly staff. Breakfast was excellent with omelets made to order. Their free shuttles are a great advantage also.

The location is literally across the street from the airport, but far from everything else. There is a close subway station and downtown is only a few stops away.
The workout, pool/hot tub facilities are clean but outdated. They look like something you would find at a cheap gym.
Also, i HATE that hotels still charge for WIFI, especially crappy WIFI. Are you joking? This place as two internet options, $14.99/day for slow and $9.99/day for really slow. It really is a joke.

Excellent

Dec 2014

10.0

Comfy King suite, great breakfast including the made-to-order omelets! The staff was very helpful. When my son knocked over his root beer and my beer, they replaced both free of charge. The chicken finger basket appetizer had a great pile of chicken - more than the two of us could eat, and our salads were big and delicious.

Bathroom light didn't light the shower area well.
The dining area was a bit drafty. The chill could not have been too much air conditioning since it was December.

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