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ANNUAL REPORT 2017

A culture for innovation & growth

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In 2017 EVRY worked on creating a strong growth culture and developed new growth areas in a targeted manner while also investing in its existing service portfolio. It also sought to accelerate progress by recruiting a significant number of people with expertise in areas of technology such as artificial intelligence, robotisation, machine learning and the internet of things.

CEO letter

We are building a growth culture

Since 2015 EVRY has followed a business plan that is intended to turn it into the Nordic region’s leading IT company. In 2017 we implemented new measures to help realise this ambition.

Adjusted cash flow from operations (NOK million)

Order backlog (NOK bn)

Number of employees

Our environmental performance

We are shaping the future, today

EVRY is always on the lookout for technologies and solutions that give its customers a commercial advantage. New technology is creating new opportunities, and EVRY is firmly focused on innovation, expertise and corporate culture in order to develop new digital services that will help shape the future.

Digital advantage for customers

EVRY’s customers want to simplify and improve the efficiency of their work processes, to be more competitive, to be better at what they do, to offer a high-quality customer experience, and to achieve better compliance with official regulations in their day-to-day work. EVRY helps its customers to succeed in these areas through new technology.

Attract, develop and retain the most highly motivated, committed and skilled employees in the industry

Continuously enhance and increase customer satisfaction across all business areas

Continue to increase profitability across all business areas by deploying best practices and exploiting innovations and new technologies

Leverage our extensive customer base and strong portfolio of products and services across all business areas to further accelerate organic growth

Building the digital society

More than five million people in the Nordics use services delivered by EVRY every day. The company is the force behind a whole range of innovations that have transformed the way people access services. Through our insight, solutions and technology, we contribute to the development of the digital society of the future, for the benefit of our customers, their customers and society as a whole.

Important features in 2017

Jan.

02.01

EVRY and Rancher Labs enter into a long-term partnership to develop and implement container services and accelerate use of DevOps in the Nordic region.

02.01

LANDSHYPOTEK BANK

Landshypotek Bank enters into an agreement to simplify and improve the efficiency of the bank’s loan management processes.

01.02

"100 DIGITAL TALENTS"

Large-scale recruitment campaign carried out to attract new IT graduates to EVRY in Norway and Sweden. Approximately 420 candidates apply for 100 positions.

20.03

AUTOMATIC CASE MANAGEMENT FOR BUILDING APPROVAL APPLICATIONS

AI-based solution launched, with the municipalities of Bodø and Kongsberg the first customers.

12.06

SVERIGES RIKSBANK

Sweden’s central bank extends its collaboration with EVRY, which will continue to manage the bank's IT infrastructure.

12.06

COGNITIVE CUSTOMER SERVICE CENTRES LAUNCHED

Artificial intelligence used to provide better and more proactive customer service.

21.06

OSLO STOCK EXCHANGE

EVRY is admitted to listing on the Oslo stock exchange. One of the largest IPOs in the Nordics in 2017.

04.07

TIER 3 CERTIFICATION

EVRY’s cloud-based data centre in Fet satisfies high international quality requirements and obtains Tier 3 Certification from the Uptime Institute.

10.07

MICROSOFT´S AZURE STACK LAUNCHES GLOBALLY

Having been a key partner in the development of the Azure Stack private cloud platform, EVRY becomes one of the first companies in the world to offer the solution.

31.08

EVRY DIGITAL PLATFORM SERVICES

EVRY’s Cloud Services, Operations and Global Delivery units are brought together to form a new business area, Digital Platform Services.

11.09

Statoil

Statoil enters into a five-year framework agreement that includes the purchase of consulting services, including in data science and analytics, artificial intelligence, machine learning, robotics and the internet of things.

02.10

27.11

The Fjellinjen toll road company starts using EVRY robots to automate the 50,000 email enquiries it receives annually.

07.12

SBANKEN

SBanken chooses EVRY for another five years, entering into a comprehensive agreement that will see EVRY deliver online banking and next-generation core banking solutions.

12.12

SYSTEMBOLAGET

Systembolaget renews its collaboration with EVRY and sets ambition of transitioning from traditional IT solutions to cloud-based platforms.

19.12

Vipps

Vipps and EVRY enter into a strategic collaboration in relation to Vipps Invoice in order to enable private individuals to use the Vipps app instead of physical invoices.

dec.

culture for innovation

Positioned for innovation

EVRY adopted a new business plan in 2015 to adapt the company to the market and to position itself for growth and development. It continues to operate this business plan today, which has four action areas: Get the basics right, Operational excellence, Customer centricity, and Employee engagement & culture. A fifth area is Innovation, which is an integral part of the other areas. We have built our reporting on these areas.

Structured for efficiency

EVRY’s organisational and operational structure is intended to ensure the group adapts quickly and efficiently to changes in the market and in customer needs. The company’s staff and support areas are responsible for operational tasks and group services. The EVRY Financial Services, EVRY Norway and EVRY Sweden business areas are responsible for customer relationships and customer service. Deliveries from EVRY Digital Platform Services form an integral part of the service offerings of EVRY’s business areas.

EVRY Group

EVRY Norway

EVRY Sweden

Operating revenue (NOK million)

Adjusted EBITA (NOK million)

EVRY Financial Services

Operating revenue (NOK million)

Adjusted EBITA (NOK million)

CFO letter

Increasing our rate of growth

Technology and digital transformation are developing quickly, and the introduction of next generation technology is creating significant opportunities in
a sizeable Nordic IT market. Over the last two years we have reorganized EVRY,
both financially and structurally, which has positioned the company to take
advantage of these opportunities.

One of the largest IPOs in the Nordics in 2017

After being delisted in 2015, EVRY was relisted on the Oslo stock exchange (OSE) on 21 June 2017. As of year-end 2017 the company had a market capitalisation of NOK 12.1 billion, and the IPO in June was one of the largest IPOs in the Nordics during 2017.