Facebook custom audiences

Questions? We're here to help.

FAQs

Do you offer a free tier?

We do offer a free tier. You can create an account, import and sync your data, customize templates and emails, and use many of Klaviyo’s features for free. You can send 500 emails maximum to up to 250 contacts. You’ll be prompted to upgrade once you exceed that limit.

What if I have more people than my plan allows, or I need to send more email?

Don’t worry. If you go over the number of contacts in your plan, we’ll give you the option to upgrade your plan (and we’ll send you a friendly email too). You’ll always be asked to confirm an account upgrade before it happens.

How do I pay?

We accept all major credit cards and you can enter or update your payment details on your account page at any time.

I have more questions. How can I talk to someone?

I have more questions. How can I talk to someone? We’re always here to help. Send us an email (sales@klaviyo.com) and we’ll get you in touch with the right person on our team.