STEP 2. Verify your profession (see the Verification section below for more details on what is required to verify your profession).

STEP 3. Verify your email address. We will send you a confirmation email confirming you used a valid email address when registering. This is important because your email address is also your username for your GIBLIB account.

Who can register for GIBLIB?

GIBLIB is open to the following types of users from the medical community:

How do I purchase a Premium Subscription?

If you already have a GIBLIB account you must log into your account first. Then click on a premium video and you will see a Premium Content notification on the video window. Click the purchase button to complete the purchase process.

How much does a subscription cost?

A Premium Subscription costs $49.99 per month. It can be purchased during the registration process or once you have logged in to your GIBLIB Free account. Premium Subscriptions auto renew at the end of each 30-day cycle from the date you originally purchase the subscription.

Can I cancel my subscription?

You can cancel your subscription at any time. However, we do not provide prorated refunds of your subscription.

What happens when I cancel my subscription?

Once you decide to cancel your subscription you will be given access for the remaining time left on your subscription. Your account will no longer renew the subscription at the end of the month. Your account will revert to a standard free account and you will lose access to GIBILB’s Premium content.

I got a notification email regarding a “Payment Processor Decline” what do I do?

You will have 20 days to log into your account and update the payment method or your premium subscription will automatically be cancelled.

How do I update my payment method?

Log into www.giblib.com and click on “My Profile” at the top right hand corner of the home page. On the next page, click “Payment Methods” under “My Account” and enter a different method of payment.

In other instances, your credit card may have automatic precautions set and will require you to call your credit card company to authorize the payment in order for payment for subscription to take place.

Verification

Why do I have to submit verification documentation when I register?

GIBLIB is an educational platform for healthcare professionals. We verify our users to ensure the protection of our community.

What information do I need to provide during the verification process?

During the second stage of our registration process, we verify the profession of each user. The type of verification information we require during the registration process depends on your profession. We verify the profession of each user during the registration process regardless of whether they register for a free or purchase a premium subscription.

The GIBLIB User team manually reviews all documentation provided during the verification process to prevent users from falsifying their professional credentials. Our team will ban users if we find that they provided false, inadequate, or unreadable documentation during the verification process.

A team member will email you if you are banned so you can provide supplemental documentation to regain access. If you have any questions about the verification process, you can Contact Us directly.

*Note: Industry partners are required to purchase a Premium subscription in order to access GIBLIB.* If you are an industry partner and have questions about getting access to GIBLIB, email contact@giblib.com.

Does GIBLIB ban users?

Yes. Our User Team will ban a user if we find that they have provided false, inadequate, or unreadable documentation during the verification process. We contact each member we ban and allow users to provide new documentation to regain access.

We also ban users if there is a violation of our terms of use.

What can I do if my account was banned?

If your account is banned, you can contact us directly at contact@giblib.com or open a chat window in the right-hand corner of the browser window. Please provide your full name and email address in all emails.

Account Issues

I went through the registration process, but I can’t log in. What’s wrong with my account?

You may still need to verify your email. If you did not receive a verification email, check your spam folder. You can also contact us directly at contact@giblib.com.

Your account may be banned because you did not pass the verification requirements.

How do I reset my password?

Note: GIBLIB team members do not have access to individual user password. Because of this, if you have forgotten your password, you will need to reset your password using the link above.

How do I upload a profile photo?

Log into GIBLIB and go to “My Profile” by clicking on your user icon in the top right-hand corner of your window. Click on the “Edit Image” button on the top right hand corner of your profile page to update your profile picture.

How do I change my email address?

You must contact our User Team in order to change the email you used to register. You can email us at: contact@giblib.com.

How do I finish the registration process if I didn’t get a verification email?

First, check your SPAM filter or Junk folder in your email client as our verification email may have been blocked by your email service. If you still cannot find the verification email, you can email us at: contact@giblib.com. Please include your first and last name in the email.

To have your verification email resent, go to app.giblib.com/auth/login and put in the email address and password you submitted when you registered. A new email verification email will be sent.

Videos

What is 360-degree Virtual Reality (360VR)?

360VR is a new technology that allows us to capture the operating room in an immersive experience.

What is the benefit of 360VR?

These types of videos immerses you, the viewer, inside of the operating room as if you were actually there. You are able to choose your own point-of-view (POV).

How often does GIBLIB update its content?

For GIBLIB Premium users, we release new content on a weekly basis. These include full-length surgical procedures as well as medical lectures, conference sessions, and grand rounds. Each week we notify users of new content by email.

We currently only offer this capability to our institutional partners. If you are interested in learning more, visit: giblib.com/partner

What is considered GIBLIB Premium content?

Premium content are surgical videos and medical lectures, referred to as GIBLIB grand rounds, that were created by GIBLIB’s Content Production Team. These videos use the highest production standards and use the latest video technologies, such as 4k/Ultra HD and 360-degree Virtual Reality (360VR). The content was hand-picked by GIBLIB, and its medical advisory team, for its superior educational value.

What is considered GIBLIB Free, or curated, content?

GIBLIB regularly sources, or curates, videos from across the internet for use on our platform. We do this to provide a valuable resource to those who do not want to waste time searching for good quality surgical videos. This content is not produced by GIBLIB and we have sourced it with the permission of the author or we have sourced it within the restrictions of the sourcing entity. These videos are available free to watch for GIBLIB users who have not purchased a Premium subscription.

What specialties do your videos cover?

Our current library includes videos from a variety of major specialties. We may at any point add or remove videos from a specialty. We may also add specialties as our library of videos expands.