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DCDC18 will consider the interplay between memory and transformation within heritage organisations and their wider impact on the cultural landscape. We will seek to examine how, through developing new points of entry to collections, archives, libraries, museums and galleries, we can work collaboratively with each other and academic organisations to meet strategic ambitions. Further, we will explore how to meaningfully engage with different audiences and communities whose far reaching interests can often have an equally transformational impact on our own professional cultures.