Houston Residential Sales Team

Matt Thaxton

Matt started at enTouch as a Direct Outside Sales Representative in April of 2008. After six years of superior customer service, attention to detail and meeting customer expectations, he was promoted to Outside Sales Supervisor. Matt possesses a strong work ethic and customer service is his number one priority. He has nine years of telecommunications experience, all of which have been with enTouch and he has worked in every residential market that enTouch services. Matt resides in Cypress, TX with his wife, Tiffany, and his children, Carlie and Layne.

Nancy Decharinte

Since joining enTouch eight years ago, she has shown an absolute dedication to keeping enTouch customers satisfied. As a Single Family Home Community Consultant, she works with customers to provide bundled services that work best for them and their families. Nancy has 15 years of experience in sales which began in the security and alarm industry. She has lived in Katy for 20 years and is the mother of two boys. Some of Nancy’s favorite pastimes include golf, skiing, and traveling the world.

Francisco Miranda

Francisco started at enTouch as a Service Technician in 2009, joined the call center in 2013 and in 2016, joined the Community Sales team. Throughout his career with enTouch, Francisco has gained experience in multiple positions including customer service, technical support and alarm programming. He is committed to providing quality service and ensuring an excellent customer experience. Francisco currently lives in Missouri City, TX with his wife of 18 years and their two children.

Terri Nichols

Terri has been part of the enTouch family for 11 years where she has worked directly with Homeowners Associations in master planned communities to building personal relationships with apartment homes in the Greater Houston. She has a strong belief in the importance of excellent customer service and works to provide the most benefit to her apartment customers. Terri has 20 years of experience in customer relations and sales services, 11 of which have been with enTouch. She has lived in the Katy area for over 20 years having moved there from West Texas. Terri has been married for 17 years and has 4 children and 8 grandchildren. She loves working for a smaller, family-oriented local company within the Houston area.

Since our inception in 1996, our simple philosophy has remained unchanged: to put our customers first and to consistently provide next-generation services. A key reason for our success is that we employ high-quality talent that truly cares about our customers. Take a...

enTouch taps into Minerva’s new cloud television offering to deliver linear, time-shifted and on-demand video services to its broadband subscribers San Jose – October 4, 2018 – Minerva Networks, the leading provider of service management platforms for connected...

We want to say THANK YOU! In appreciation of our military, during the month of November we are offering the family members of our troops deployed overseas FREE INTERNATIONAL CALLING to any country* WHAT’S INCLUDED: Unlimited mobile calling to one of the countries...