How to determine which filter blocked an email in GFI MailEssentials

Author:
Luis Fernandes
November 30, 2018 04:43

Answer

When an email is blocked or quarantined, it will appear in the MailEssentials Dashboard > Logs tab as 'Blocked: (Filter Name)' or 'Quarantined: (Filter Name)' depending on the action set for the specific filter. To see this information:

Open the MailEssentials configuration

Click the Dashboard

Click the Logs tab

Locate the email that was blocked. You may need to use the filters to do so.

Note: The logs will contain only the last 40,000 emails that were processed. There is no way to increase this limit.