Mitsu.in Registar Termination by Nixi – Latest Update – 24 May 2018

Applicant :NIXI

Respondent: MITSU.IN

Who has represented the rights of registrants in Delhi High Court? NO ONE! Registrants rights are ignored again.

NIXI has requested another 45 days time to form the arbitration panel. Several of the impacted registrants are under the impression that the arbitration panel is already setup and the proceedings are happening. It’s very unfortunate update that absolutely there is no progress on the dispute resolution, specially ignoring the rights of the registrants.

High court has delivered the right verdict by dismissing the extension appeal , approximiately 25000 to 35000 domain names are in locking status for several months. At least the arbitration tribunal will be setup in next 2 weeks time and the proceedings likely to be started soon. This is clearly the good news for .IN registrants.

Dispute is between the registar and registry , several of the registrants are questioning, “Why the domain names of the registrants are locked for several months? “. As part of the arbitration tribunal proceedings, many of the registrants are praying and requesting NIXI /Mitsu / Arbitration Panel to consider lifting the locking of the domain names at the earliest. Lets hope the prayers will be answered soon.

25 comments

Inspite of going court process we are bide not to speak about the law process but when facts are not presented well and registrants are misguided , we cannot remain mum on the issue. Hope court will pardon us for the same.

This article is not carrying facts and not presented well, Hope you will present the facts in light of court order above, Proper facts will give details to anxious registrants. In fact Registrar Mitsu Inc is trying hard to get it resolve in the interest on registrant but Registry (Nixi) is trying to delay the process of law by adopting tricks. If you see the point number 3 of the order posted by you , you can clearly see the court observation ?

Court also observed that NIXI is delaying the process, As far as Mitsu Inc is concern we are trying hard since November 2017 to get back the domain names illegally held by registry, If you see the case timeline and all court orders you will get clear picture. In few days from now, you will know who was doing work for registrant interest ?

Following comments in article are not correct :

1. Who has represented the rights of registrants in Delhi High Court? NO ONE!

> Wrong observation.

2. High court has delivered the right verdict by dismissing the extension appeal.

> if you see the old orders then this comment will not come , court just added further period to old order, so this fact provided by you is not correct.

3. Dispute is between the registrar and registry , several of the registrants are questioning, “Why the domain names of the registrants are locked for several months? “.

> Registrants are questioning to whom ? Please correctly guide them and give them proper platform to complaint ? Domain names are placed in registry account which is clearly a illegal move and registry never communicated with registrant or never try to satisfy the registrant in questions ? Our.in team should understand and guide registrant a right move instead of just complaining or misguiding registrant or just discussing the issues in whatsapp group does not resolve the issues , Registrant has right to intervene in law process and if all come together before the panel then things will get in different directions, Alert registrant can make a lot of impact on registry decisions, But to our surprise registrants are not guided correctly by forums/websites/whatsapp group, every such group are concern with their own revenue and profit no matter if same is coming from what way ?

Particularly Our.in owner Mr. Shiva (as a customer of Mitsu Inc) was updated on every stage of the law process but inspite of knowing all facts such comments in article is not acceptable.

Hope our.in team will understand the court order and will also see all old orders then conclude who was working for registrant’s interest ? Please provide proper facts to registrant ?

Let’s not forget who is the source of the problem. If not Mitsu misdeeds (domain catching & selling domains much above registration fee – both against Registry rules), the NIXI/Registry would not have to cancel his license. Perhaps they acted not wisely or too hastily on that matter, but that’s another issue.

It was not the NIXI/Registry who requested the court to lock the domains and got some people into troubles. As the judge is likely not a tech savvy person, he was not aware the domains are not the registrar property and they should be allowed to dispose them at will. If Mitsu believes he is innocent, he can always claim damages in court in a separate case and not involve his own customers as hostages in his legal battle.

Please wait till all details are out or made public, donot reach on any conclusion without knowing the full facts of the case. It seems from your comments that you are not knowing facts about the case.

We need not to respond to any such comments but it is needed as either some people are ignorant about the facts or may be reacting first on behalf of some lobby who is working against us.

Wait for few more days you will know a lot which even not needed by a regular registrant. .

Mitsu, at least you are definitely not working in registrants’ interests, as it were you who demanded the court to lock your customers’ names, even those names that have been transferred out of Mitsu after NIXI terminated your accreditation. It shows that you don’t care about registrants, only about yourself.

Please wait till all details are out or made public, donot reach on any conclusion without knowing the full facts of the case. It seems from your comments that you are not knowing facts about the case.

In the above conversation you have deflected from answering the actual question so let me rephrase the question for you . I just have one single question for you of which I am expecting a YES or a NO ?

“Did Mitsu Inc. request the Judge to block registrant domains from transferring or being used in any way trying to take advantage of the fact that the Judge would not be tech savvy to understand the implications on the actual domain owners ?? ”

Just a YES or NO would suffice .

Please dont type the above robotic line saying that “Please wait till all details are out or made public, do not reach on any conclusion without knowing the full facts of the case. It seems from your comments that you are not knowing facts about the case.”

So Just a YES or NO for the question below. its a close ended question so no explanation is needed. Just a YES or NO .

“Did Mitsu Inc. request the Judge to block registrant domains from transferring or being used in any way trying to take advantage of the fact that the Judge would not be tech savvy to understand the implications on the actual domain owners ?? “

Sad state, no updates further on this dispute, dispute resolution is still in progress. You can work on your .IN though , all you have to do is contact the registry support team and prove your identity once your ownership is proven , they will help you to update name servers, thats the maximum possible. You can use the name without any issues after that.

Any update on this case? @Mitsu registrants are your customers. It’s your duty towards yours customers to update them from time to time with facts. I’ve not received a single communication from Mitsu. Unless Mitsu starts communicating with it’s customers they are going to lose, whether they win the case or not.

I didn’t get a proper update from Mitsu either. In fact, they took money for renewing my domain (even though it in NIXI holding account) as they say that if their appeal goes through, and I haven’t paid Mitsu renewal in advance, they will delete my domain from their system.

So Mitsu has nothing to say. Registry/Nixi has had nothing to say since March 2018 when they told us all not to renew our domains with Mitsu or risk loosing our money. At this stage (over one year since this debacle started) Registry/Nixi are the holders of our now expired domain names. Will we ever get them back? What hoops will they put us through? I fear they will deny us access to our domains.

The worst customper support. That Guy on the phone started raising his voice and not even listen to my words.

I have been sending mails. They don’t even send an automated reply emai. But from their sales team, they are continuously sending automated mails saying if the domains are not getting renewed, it will get expired. As some one pointed out in the above thread, they do have duties to inform their customer atleast once in a month what is the status of this case etc. Their sales team is continue to send sales mails. but their support team doesn’t have courage or courtesy to update their customers.

First teach your Customer support Executives how to behave to the customers and How to talk to the customers

By expressing the comments over here, I don’t know what will happen to my domains

Whenever we try to update the community here or on any other forums, IN Registry filed a defamation suit on us for almost a million dollar, So we refrain from making any comments. At this stage we can only say that wait for Good News, same is on the way. All black sheep among us will be exposed….some competitive registrars and gang does more harm to .IN namespace then doing any good. All noises are made by these peoples are gone silent as they will face very hard action in near future.

What a crock, “wait for Good News, same is on the way” – we’ve been hearing that since October 2017 – you and IN Registry are both invested in this issue never being resolved. You still get to sell IN domains, IN Registry still get to try and ruin your business. IN Registry certainly aren’t looking after the interests of its registrants – they are an embarrassment.

No update. I have spoken to Mr Goyal on phone. He is rude as others say and doesn’t refund money their system has charged from my card for renewal. He keeps giving the same old lies that they have won the case and are just calculating damages. He is just stalling and not refunding money auto collected by the billing system, nothing more.