Quotes/Booking: All quotes remain valid for 1 month. To secure your booking we require a non refundable £100 deposit. This payment is subtracted from the full balance that is due five weeks prior to your event. General soiling is acceptable, occasions where the items will be deemed unsuitable include ripping, tearing, burning, candle wax burns, pen marks, mildew damage or anything else which means the items will need replacing. In the rare circumstance where damages do occur we will talk to you about the damage and we will invoice you the hirer for the damage caused.

General Information: All hire items, storage boxes and equipment remain the property of Something Borrowed Event Hire at all times, however during the hire period you will be solely responsible for the hired goods. Something Borrowed Event Hire will not under any circumstances be held responsible for any injuries or damage to persons or property caused by any hired items. It is the responsibility of the client to ensure that we are made aware of any increase in numbers and/or changes to the hire requirements.

Changes to your order: Once we have received your full payment we will be unable to make any changes to your order (5 weeks prior to your event). For amendments prior to this we will honour changes to the numbers from your original figures. We will do our best to accommodate your changes if you give us as much notice as possible but there are occasions where we have ordered stock in specifically and in this situation, an amendment fee would apply.

Balance: Payments can be made by BACS Transfer or Cheque. For BACS payments please use your invoice number as a reference. We send a reminder that your final balance is due 8 weeks before your event date. The final balance must be paid no later than 5 weeks prior to the event date. If we have not received your payment by this date, this will result in your order being cancelled and any money will be lost.

Cancellations: Cancellations will only be accepted in writing and will be effective from the date Something Borrowed Event Hire receives the letter requesting this. Cancellation for whatever reason will result in the forfeit of the deposit and a cancellation charge will be made as follows:

 Notice given 90 days prior to the event – none of remaining balance due

 Notice given 90-61 days prior to the event – 50% of remaining balance due

 Notice given 60-31 days prior to the event – 75% of remaining balance due

 Notice given less 30 days prior to the event – 100% of remaining balance due

Law: These items and conditions and any contract formed between us shall be governed by the laws of England and you agree to submit to the exclusive jurisdiction of the English courts. For any reason you are not entirely satisfied with your goods your statutory rights are not affected and complaints can be made by telephoning; 07531 901 402 or made in writing to Something Borrowed Event Hire, 66 Woodside Avenue, Northampton, NN3 6JW

Something Borrowed Event Hire - Making your special day even more special