Qantas plans new online check-in options

11 Sep 2008 by Ciprian Hirlea

New on-line check in options, including paperless check in, from Qantas is expected to streamline the airport experience from early 2009.

John Borghetti, Qantas executive general manager, said these included online check in for international customers, following domestic online check-in options already available; seat selection from the point of booking for both domestic and international flights; seat selection for those who have not made their booking online to use the “Manage Your Booking” Service on www.qantas.com; and ability for those who select their seat online before departure to receive automatic check in and have a 2D barcode sent to their mobile phone, portable device or PC.

He added that the airline was working to make sure all services were available “for customers with the iPhone 3G”.

Upon arrival at the terminal, passengers, who use the online check in, proceed to a dedicated online bag drop counter, but regardless of which option is used, all passengers and their baggage will continue to pass through required airport security.