really dissapointed in royal mail

Found 12th Nov 2008Found 12th Nov 2008

really dissapointed in royal mail , ordered a game last thursday , was sent 1st class recorded on 6/11 still no game here , ordered another on monday 1st class recorded still not here , game due to play tonight at 00.01 not arrived , even though always had play.com relases delivered on time ,, i am now wondering if my postman is stealing my mail , this is really funny , 3 games waiting for and none here , really disappointed was looking forward to playing the new expansion pack wrath of the lich king for wow tonight,

you think thats bad, they just posted one of those cards through the door saying we were out when they tried to deliver a package, but I was in, saw him and ran out to confront him, he didnt have the book on him said it was too big to carry (which is a lie) the card said we have to go to ashton to collect it (about 7 miles away) and had to wait 5 hours before we could collect (why?) this was on a saturday and it shuts at lunch, so went down on monday, the address on the card was their old sorting office, now demolished managed to track down the new one and the was no parcel...... finally tracked it down to our local sorting office where it should have been anyway..... what a monumental cock up!

12th Nov 2008

MinstrelMan;3440515

you think thats bad, they just posted one of those cards through the door … you think thats bad, they just posted one of those cards through the door saying we were out when they tried to deliver a package, but I was in, saw him and ran out to confront him, he didnt have the book on him said it was too big to carry (which is a lie) the card said we have to go to ashton to collect it (about 7 miles away) and had to wait 5 hours before we could collect (why?) this was on a saturday and it shuts at lunch, so went down on monday, the address on the card was their old sorting office, now demolished managed to track down the new one and the was no parcel...... finally tracked it down to our local sorting office where it should have been anyway..... what a monumental cock up!

LOL about the confronting bit....repped!!:thumbsup:

12th Nov 2008

MinstrelMan;3440515

you think thats bad, they just posted one of those cards through the door … you think thats bad, they just posted one of those cards through the door saying we were out when they tried to deliver a package, but I was in, saw him and ran out to confront him, he didnt have the book on him said it was too big to carry (which is a lie) the card said we have to go to ashton to collect it (about 7 miles away) and had to wait 5 hours before we could collect (why?) this was on a saturday and it shuts at lunch, so went down on monday, the address on the card was their old sorting office, now demolished managed to track down the new one and the was no parcel...... finally tracked it down to our local sorting office where it should have been anyway..... what a monumental cock up!

Maybe the supplier has not sent them and it is not actually RM's fault.

Are they coming from play, if so why do you think it is recorded?

12th Nov 2008

i didnt think play.com did recorded items. Are you sure its been sent out, get the tracking numbers and look online. maybe the address is in correct?!

Original Poster12th Nov 2008

i have 2 coming from shop to . net and i ahve called them and received the emails and they said both have been posted and have given me the recorde tracking numbers ,,, and the 3rd is from play.com ( not recorded) and have email and have called them today and they were very apologetic as it should of arrived to day ready to play at 00.01 tonight

and everything is all correct and the recorded items have still not been received so they are somewhere in transit !!!

12th Nov 2008

very bizarre, i would call up your local delivery office and speak to them manager, find out if there has been a new postman on the round, and put a complaint in, they should keep an eye on what mail you get and make sure it gets to you etc!

12th Nov 2008

yeah its strange that two recorded items are missing. I would definitely ring RM and find out what is going on.

12th Nov 2008

i,ve heard theres been alot of play.com orders going missing, shouldnt be a prob tho if it dont arrive just let em know they will send replacement or offer refund if u wish

Original Poster12th Nov 2008

ill give em till friday , then my moaning phone call be on the way ,, and yes a new postman been delivering for last cpl weeks