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Your payment options for rates

Paying in full

Unless you have previously arranged to pay your rates by instalments or direct debit, rates are due in full by 15 February.

Paying by instalments

If you are paying by instalments, the first instalment was due by 30 September. Payments received after this date will be treated as part payments only, and will require that your rates are paid in full. Reminder notices will be sent for instalment payers only.

See also

Prompt payment discount

A prompt payment discount of 1.1% is available if you choose to pay in full by 31 August. The discount is calculated on the current year’s rates and charges, and excludes the Victorian Fire Services Levy. The discounted amount is shown on your rates notice.

Please note that under the provisions of the Fire Services Property Levy Act, any payments received are allocated to both rates and charges, and the fire services levy, therefore to qualify for the discount the total amount owing (less the discount) must be paid.

Payment methods

Online

Pay your rates securely online by card (Visa, MasterCard or American Express only). Please note that a surcharge of 0.69% for Visa or Mastercard or 1.4% for Amex will apply.

If your account is overdue, you may set up a payment arrangement via direct debit with either fortnightly or monthly payments. These amounts will not be automatically adjusted in future years, so you are required to adjust these payments to ensure that your future accounts will be paid on time. The direct debit will continue until the account paid in full, and may recommence each July until it is cancelled.

Australia Post

By phone

1300 725 338

Pay your rates securely via telephone by card (Visa, MasterCard or American Express only). Please note that a surcharge of 0.69% for Visa or Mastercard or 1.4% for Amex will apply.

By mail

Cheque or money order only. Credit card payments by mail are not accepted.

Bayside City CouncilPO Box 27Sandringham VIC 3191

In person

Payments accepted at the Cashier's Counter by cash, cheque, money order, EFTPOS and card (Visa, MasterCard or American Express only) between 8.30am and 5pm Monday to Friday at the Corporate Centre, Royal Avenue, Sandringham. Please note that a surcharge of 0.69% for Visa or Mastercard or 1.4% for Amex will apply.

Financial hardship

If you are experiencing difficulty paying your rates, please call us on (03) 9599 4444 prior to the due date to confidentially discuss your situation.