Reviews - Crown & Cushion Hotel

A warm welcome to the Crown & Cushion Hotel. In an area steeped with history the Crown & Cushion is a relaxing home away from home. Originally a 15th Century Coaching Inn - the Crown and Cushion is now a proud 40 bedroom hotel right in the heart of the Cotswold's. In the past the Crown and Cushion was owned by the legendary drummer Keith Moon from 'The Who' and his legacy of decadence lives on today.

A New Era in now here, under new ownership, it would be an understatement to say, the locals have seen a vast improvement in standards, service & attention to detail as well as a re-decorate and freshen up. As well as boasting 40 en-suite bedrooms there is a cosy, traditional bar, bistro restaurant, comfortable lounge, alfresco dining on our the floral terrace, private dining room (up to 16 guests), 160 guest function suite (with own bar & separate entrance), 2 further conference rooms, health club - pool, gym, squash court and WiFi available in the hotel grounds.

So why not come in, relax and let the surrounding peacefulness of the countryside take you away.

Cold
The hotel was lovely couldn't thought it. The only thing bad about our stay was the heating wasn't working and the mini heater we had in the room was broken! The fact it was -10 outside didn't help either but was a lovely stay other than that

Towards the North Pole!
It was a grand, clean, well appointed room with a four poster bed but, alas, no curtains to keep out the draft. It was a long journey upwards down many corridors and the temperature gradually got colder. Radiators vanished or failed to work. On the coldest night of the winter so far, the heating in the room matched the 'stately home' furnishing bar a coal fire! An electric heater was feeble though, by the second night, it gained strength and warmed the room. Sleeping was like a fitful doze in a fridge only stiflingly warm under the blankets. However, all this improved by the second night. My friend's bar meal was not exactly gourmet. Not expected to be. But he did expect the pie to be moist and the dessert to have crisp pastry. My choices were better, more mundane but well enough! The fire in the bar was a delight. The service excellent. It is very centrally placed and useful for looking round Chipping Norton and going to the delightful theatre for the pantomime. On the whole, except for the bitter cold, it was decent value for the money and comfortable and the service was good. The swimming pool might have served better as an ice rink on this occasion!

Weekend trip
This is the second time we have stayed at the Crown and Cushion, and a couple of things let it down. There was no soap in the bathroom and when we asked, we were told that it had been on order since Monday (this was Friday). Boots the chemist was two doors away, could have bought some. The other thing that let it down was the breakfast was not very hot. Last time it was cooked as we ordered. This time it was on a hot plate, and it wasn't a success. Having said all that, we couldn't fault the dinners that we had on Friday and Saturday evenings nor the service that we had.

Not great
We stayed for 2 nights last weekend...room looked tired, bathroom had mould on the ceiling, no toiletries in the bathroom, not even soap...There was a lot of noise at night from people outside or coming up the stairs...breakfast below average...sliced bread for toast, dry pastries, no yoghurt, no lattes available only coffee from an urn. We did have dinner both nights, food was really nice and staff friendly and helpful.

Crown and Cushion Hotel
Hotel staff are friendly and helpful. Room were clean and tidy. They had shower but not practical to use. The bed is a bit soft for us, but bedding was cleaned. Not keen on buffet hot breakfast when served to order much better. Choice of continental good. Overall stay good.

The room was better than we expected, large clean and comfortable. A bit of a hike from reception but not a problem. The buffet breakfast would have been perfect if the food had been a bit hotter and the water for tea had been hot. Possibly a staff training issue. The staff were all polite and friendly. We would stay again

Reviews can only be left by customers of LateRooms who have booked and stayed at this property. All reviews are left in accordance with our
conditions of posting.

All reviews posted are the opinions of people who have stayed at this accommodation, not of LateRooms.com. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our
FAQS.

Terms and Conditions of Hotel Reviews

Only the opinions of a person, or people, who have actually stayed at the hotel(s) concerned may be submitted. You must accept all liability for the contents of all postings made by you, or on your behalf.

Please be aware that the hotel which you review will receive a preview of your comments 2 days prior to them appearing on the website. The hotelier may request your booking reference number in order to address your comments.
In some circumstances this may affect your anonymity, but only with regard to the hotel you are reviewing. Your review may be withheld for up to fourteen days, while LateRooms.com vet all comments for posting.

We will review all submissions for basic profanities and vulgar language, and we reserve the right to remove (or not publish) comments at our discretion. We also reserve the right to identify you in response to a court order, threat of legal action or complaint.

If you believe that there is a review on LateRooms.com that should be removed due to the fact that it may offend or be illegal, please let us know and we will investigate and take action if appropriate.

Please be advised that any review that you post on LateRooms.com will be shared across all websites operated by LateRooms Ltd including miniBreaks.com and may be distributed to selected LateRooms.com partner websites.

Please be aware the name and location you choose in the reviews form will be displayed alongside your review.

You may not use, or allow others to use, your review questionnaire to:

1: Make any comment that is inappropriate, using defamatory, vulgar or abusive language.
2: Send or transmit any file that may contain viruses or any material that could in any way harm another person’s computer.
3: Submit a review that contains any advertising.
4: Write and submit any review which may disclose somebody’s personal identity or details.
5: Submit a review that contains any illegal material or that you are not authorised to submit.

Complaints

If you wish to complain about, or have any concerns about any review left by others on the site, please contact reviews@laterooms.com.