I am new here so not sure if i am asking in the right area but this seems to be the area for it. I have DVDFab Platnium and I finally have a dvd that won't even recongise that the dvd is in with the program open. I am sure the dvd is good because it will play in a dvd player but nothing happens when i go to copy it, just seems DVDFab doesn't know that the dvd is in. Has anyone ever had this problem, oh by the way this is the 1st time this has ever happened to mePS I do have the most recent version of DVDFab loaded, please contact me at scotty2gsm@gmail.com if you have any advice for me. Thanks for any help anyone may be able to pass on.