MindTouch is a cloud, SaaS solution for accelerating customer success

Focus on what you do best. We’ll do all the heavy lifting.

Anyone can author, edit, and collaborate with our web-based, drag and drop controls. MindTouch is scalable, easy to use, and manageable by even the largest of companies.

EXPERIENCE THE EASE OF OUR DRAG AND DROP

The MindTouch authoring experience is so simple and effortless that new contributors from any part of the company can make an immediate impact. The tool stays out of the way, so we can focus on the content that we’re delivering to our customers.

Intuitive browse and discover

Amp your agents, supercharge customer interactions.

Give your customers what they want - immediate answers.

We love your brand

Your customers will never know that they’ve left your site. Quickly customize with the look and feel of your brand.

Code42

Avalara

Pentaho

DudaMobile

Racelogic

MakerBot

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MindTouch is the most customizable and comprehensive platform that we found for our customer support knowledge base. It seamlessly integrates with our brand so that our customers never feel like they have left DudaMobile.com or DudaOne.com. Given our performance needs, MindTouch was by far the easiest system to set up and configure.

Kate Hobbie, Director of Customer Support, DudaMobile

MindTouch has reduced our publishing lifecycle from about 2 weeks to 15 minutes. When you think about the number of people who are viewing our site, if there’s something wrong in our release notes, there’s a lot of value in being able to make updates instantly. This lets us provide the best information to our customers at all times.