Becoming a Change Management Chameleon

The organizational change management practice area at Panorama Consulting Group presents many opportunities to work with different clients. One of the most exciting aspects of my position is the diversity that comes with each new client.

Through these client experiences I have found one thing to ring true, no two clients are the same. Each client has different needs and even different learning styles. So how is it possible to accommodate to all these distinctive and ever changing needs? By becoming a ChangeManagementChameleon!

Being a ChangeManagementChameleon means adapting your usual tool-set to meet the needs of individual clients.

Tips for Becoming a ChangeManagementChameleon

Get a feel for the client’s learning style. It’s important to cater your communications to fit people’s needs, not only from client to client, but also from department to department.

Listen to your client. Keep an open mind when determining the appropriate tool-set. What has worked for one client might be completely off-target this time around.

Learn their terminology and use it! Know your audience and the field they represent. For example, if you are working at a non-profit then don’t call their donor representatives “sales people.”

Maximize face time. Don’t communicate solely by email. Maximize face time to learn as much as you can about individuals, and how they interact.

Being a ChangeManagementChameleon is an important aspect of catering to your client’s needs. The more you can speak their language and adapt to their way of business, the more successful your own tool-set will become.

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2018 Top 12 Manufacturing ERP Systems Report

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Clash of the Titans 2019 Report

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SAP, Oracle, Microsoft Dynamics and Infor each provide robust ERP systems that can transform your organization. The data points in this report highlight common challenges that implementing organizations face when working with each of these ERP vendors.

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Deciding between SAP and Oracle is difficult. This the client needed software that would position their organization for continued growth, but internal bias put functional fit in the back seat. Ultimately, Panorama’s independence and expertise gave the client the insight necessary to make an objective decision.