“There seems to be quite a lot of incorrect information online and a bit of panic and scaremongering which we don’t want to contribute to.

“We are staying close to our hotel. We have generator power and no water – but hopefully that will be sorted out soon.”

Carroll lived in Lombok 12 years ago and has many friends on the island.

She usually visited every year.

The Ministry of Foreign Affairs and Trade said the New Zealand embassy was responding to the earthquake in Lombok.

This latest disaster comes a week after magnitude 6.4 quake on Lombok on July 29 which killed 16.

A ministry spokesperson said there were 447 New Zealanders registered as being in Indonesia on the ministry’s website, SafeTravel – which provides advice on what to do when Kiwi’s find themselves in trouble overseas.

Nine were registered as being in Lombok.

“We have no information to suggest New Zealanders have been affected by this incident at this stage,” a spokesperson said.

Justice Minister Andrew Little was also in Lombok to attend a counter-terrorism meeting where the opening dinner was being held on the 12th floor of a hotel building.

Indonesia is prone to earthquakes due to its location on the Pacific ‘Ring of Fire’, an arc of volcanoes and fault lines in the Pacific Basin.

All New Zealanders in Lombok are advised to register their details on safetravel.govt.nz, follow any instructions issued by the local authorities and let their family in New Zealand know they are okay.