Our Guarantees

What Makes Us Better Than The Rest?

We want you to be confident you have chosen the right agency for your entertainment
requirements. That's why we back all our services with our 3 concrete Guarantees:

Our Price Match Promise

We're sure you already know the concept – if you can find the exact same performer cheaper
with another agency (most performers are registered with at least one agency, so they often
appear on multiple websites), we guarantee to match the price the other agency has given you.
We will require documentary evidence of the quote you've been given, so please don't be tempted
to make it up! If
we can't be beaten on price and we already offer the best customer service experience available,
you shouldn't need anymore reasons not to book with us. But there is still at least one more
important reason...

Our Money Back Guarantee

That's right. We are so utterly convinced we offer the best service, the best performers and
the best prices, that we happily offer you a Money Back Guarantee on your booking. If you are not
entirely satisfied with your performer and can provide a reasonable explanation as to why you
were unhappy, we will give you 100% of your booking fee back. There really is no catch, providing
all our terms and conditions have been adhered to. Click on the following link to read our full
terms and conditions, so that you realise we don't hide
unreasonable conditions in the small print.

Our Customer Service Guarantee

We believe that great customer service is the single most important aspect of our business.
We promise to always put our client's needs and expectations before thoughts about turnover and
profit. Although we are a large agency, our pledge is to provide a service that makes you, the
client, feel like you are the only person we are dealing with. Most people are prepared to pay a
little extra for excellent service or will compromise on other aspects if they feel they are
getting a personalised, customer focused approach. Fortunately, with DV Entertainments, you don't
need to compromise on anything and our prices won't be beaten!

Contact us

Based in London, we offer UK nationwide coverage for all of our services.