Verizon Moto X 2014 Sold Out Already

The all new Moto X 2014 release hasn’t been a smooth one, and today we have more bad news for prospective buyers. After months of rumors and weeks of waiting the Moto X was finally announced earlier this week, went up for sale, and eventually arrived on Verizon Wireless last week.

When Motorola took the stage on September 4th and announced the new Moto X, the Moto G for 2014, and the Moto 360 release date, they only had two carriers to talk about. Confirming both Verizon and AT&T would offer the Moto X. When the phone went up for pre-order earlier this month it was only for AT&T, and Verizon was no where to be found.

However last week Motorola and Verizon both started offering the phone after a short exclusive for AT&T, but we have bad news. Less than a week after the Verizon Moto X release date and it’s already completely sold out. MotoMaker.com has been updated to reflect the changes, and we have more details below.

As we stated last week, the Moto X release has been full of surprises with orders shipping early for some, while other buyers are seeing heavy delays on the new flagship customizable smartphone. Motorola offers over 18 different custom colors, wood backs, four new leather options and more. Meaning you can buy a completely customized leather smartphone, get it engraved, and delivered right to your door.

It’s an awesome idea that was rather popular in 2013, but so far things aren’t going too smooth here in 2014. For one, Sprint is no longer offering the new Moto X, leaving only AT&T and Verizon this year. Secondly, after making buyers wait weeks and weeks without any news, Verizon finally confirmed they’d offer it one day before it went on sale. Leaving buyers in a rush to decide if it’s the right phone for them, and buy one.

This weekend reports surfaced that MotoMaker.com is already out of the Verizon Moto X, and we’ve confirmed that this afternoon. Shown below is the MotoMaker website only offering the AT&T unit. Stating that all Verizon Moto X phones are currently out of stock, and there’s no estimated return date either.

To make matters worse, those who’ve ordered a white Moto X instead of black will be seeing a four week delay. The site has been updated stating all white orders are on backorder, and should ship within 4 weeks. So even if you did manage to grab a white Verizon Moto X, you’re looking at quite a delay between when you order and when it will actually arrive.

For now the standard white, black, or bamboo Moto X 2014 are still available from Verizon Wireless themselves with no delays, which is the only option available for Verizon customers. Those looking for a custom Moto X will have to wait even longer for more to arrive in stock.

It’s worth noting that the original AT&T Moto X (2014) model is still available, which went up for pre-order a few weeks ago. It has been on sale for far longer than the Verizon model, yet is the only option still available to buyers. Either Motorola didn’t expect the amount of buyers from Verizon Wireless, or they’re experiencing a few problems. The Moto X and Moto 360 releases haven’t been very smooth, to say the least, and we’ll update once we learn more on Verizon Moto X availability.

11 Comments

Chris Waters

09/29/2014 at 12:07 pm

I just spoke with someone at Motorola. Their official response is that their limited supply of Verizon/CMDA ‘platforms’ (as they call it) has run out–and they have not heard anything from Verizon as to when they will receive more platforms. Sounds like somebody at Verizon dropped the ball; if true, it’s inexcusable, considering how much advance notice they had. After all, AT&T has no such issues.

On an unrelated note, I was also told that the Moto 360 is “out of stock until further notice”.

JoeTheMusician

09/29/2014 at 6:21 pm

Ummm… I just went into Moto Maker and for a Verizon (black) phone with a wood back, 32 GB RAM it is saying 17 days until delivery. (A few days ago it was saying 12 days, but I’m on the fence still.) That is a far cry from “sold out”, isn’t it?

JoeTheMusician: I noticed the same thing just a few moments ago; however, I didn’t actually attempt to check out because it won’t let me choose a Verizon Edge upgrade–even though a Verizon Wireless representative assured me I would be able to. I then had an online chat with a Motorola representative; she told me that if I attempt to check out, I will be told that no Verizon devices are currently available. (She also told me that Edge upgrades are not available on MotoMaker.com, ever.) I’m not sure what to believe.

Kate

09/30/2014 at 8:25 am

I ordered a Verizon phone on the 26th. I wanted white but ordered black because of the delays and I’m currently using a phone that barely works.

When I checked the website early in the morning it said estimated 6 days until shipping. By the time I ordered in the afternoon it said 12 with an arrival on October 8th. Imagine my surprise when I got the shipment notification yesterday and it’s supposed to be here tomorrow – the original 6 days from ordering. Shipping early!

The moto credit did not work though. After an hour on the phone with the credit company telling me to call Motorola and Motorola telling me to call the credit company, I just gave up and paid cash.

As for using edge, Verizon told me it was possible only if I purchased in store and used a pin on the moto website afterwards. Not sure how that works though because one of the requirements of edge is that the phone is activated immediately.

Potpie

09/30/2014 at 8:31 am

I ordered a verizon phone yesterday 9/29 around 6:00 pm. Just a color back (no wood or leather) with black front, 32 gig. No mention of being out….just an estimated 23 Oct. delivery. Got an email a couple hours later stating it was being assembled. I guess the verizon phones are back in stock.

Chris Waters

09/30/2014 at 1:39 pm

Seems like the results are all over the place. Glad to hear people are getting their devices earlier than expected. I see that the Moto 360 is available again, too–the day after I was told it was ‘unavailable until further notice’.

For the first-gen Moto X, I purchased a PIN at the store and then entered it on the MotoMaker site. This past weekend, a Verizon CSR told me I could do the same thing for the second-gen; they also told me I could avoid a visit to the store and simply upgrade on the MotoMaker site (this appears to be incorrect). In either case, they said I could return the first-gen device after I received and activated the second-gen device. (FWIW, the first-gen device didn’t become activated until it was unpacked and set up.)

All: Please let us know what you think of the phone, after you get it!

Trebor

10/04/2014 at 7:28 am

The order confusion on the first day was discouraging so I took a ‘wait and see’ approach. I couldn’t stand it anymore and finally ordered mine on Oct 2nd. 32G, black front, walnut back. I was given Oct 24th as the delivery date. 6 hours later I received an update email that informing me that it was being assembled. I’m not sure if that’s just an automated communication or if it’s possibly an indicator that I’ll be one of the lucky ones who receives his early. Crossing fingers that my bundle of joy arrives before the actual ‘due date’! LOL

michelle

Chris Waters

10/06/2014 at 7:07 am

Thanks for the information. Were you already an Edge customer?

I went to my local authorized Verizon Wireless store yesterday. This was my second trip there. After a bit of confusion, the store manager told me that since I’m already an Edge customer, I would need to turn in my phone at the time when I purchase the PIN. This would be before I go to MotoMaker.com to order the phone, and days (perhaps weeks?) before the device arrives–for that entire time, I would be without a phone.

As an alternative, the store manager instructed me to *call* VZW, buy the PIN from them, go to MotoMaker.com to order the phone using the PIN, activate it after it arrives, and then return the original phone to Verizon using an envelope that they will provide. I haven’t done that yet.

I could have saved myself a lot of time and effort had the original VZW CSR given me the correct information!

michelle

10/08/2014 at 9:37 am

Chris Waters- No. I’m actually not an edge customer yet. That may be why it was differnt for me. I was given the pin, and told I had to return my current phone once I activate the new handset. Sorry for the trouble you have had!

Chris Waters

10/08/2014 at 10:41 am

I haven’t had a chance to call VZW yet; however, one of the phone’s reviewers on VZW says he was told Edge customers cannot buy the phone via MotoMaker. If that’s the case, I will give VZW an earful, as that’s not what I was told when I joined the Edge program last year! I specifically asked them this question, in anticipation of wanting to upgrade to the next-gen Moto X at about this time.