Brought my 2000 Z3 in for repairs: ABS warning light on, dashboard night light check, trunk struts replacement, new fob activation, radio volume knob check, and oil change check up. I had had problems with Ferman in the past where my car was brought in for the same air conditioning repair several times, and I had to pay again. So, I told Mr. Wilder that I was concerned about my history with Ferman, and asked how much would the repair cost. He said "in the thousands. Your car is 20 years old." (even though my car is seen regularly and successfully at Reeves in Tampa). He said "he could find 5 things wrong with a new car right now", which made me wonder what I was getting into. I asked him if I could drive to Reeves, and he insisted it was not safe, that they will give me a loaner, I asked about an oil change, and he said my car would be checked ???from head to toe." Did not get an estimate until the third day. The estimate was for $3975.21, and included ABS module box for $2117.14 (although Mr. Wilder told me that may not be the problem), front brakes pad only and replacement (yellow 4) at $355.02, drive belt replacement for $239.65, wiper blades replacement for $94.61, headlight switch for $536.46, shop charges of $52.57, taxes of $260.06, two diagnostic charges at $160 each, but did not address my request for trunk struts, radio volume knob check, oil change, or programming the new fob I had brought in. I was given a separate quote for $125 for the oil change, and $296 for the trunk strut replacement. I decided to take my car to Reeves since I was not comfortable with the quote, and I was asked to pay $343.47 for the estimate. I was not allowed to apply the $343.47 estimate charge to the struts or oil change because according to Mr. Wilder it was not part of the estimate. I asked to speak to a manager, and was told none were available -- all were in training. Incidentally, the multipoint check had not been done: fluids were not topped, tire pressure was not checked. I bought the OEM trunk struts at Advanced Auto Parts for less than $30/pair. The attendant replaced them for free in less than 5 minutes. Two rings need to be snapped off each strut using a flat screw driver, and then the replacement struts snap back on. I also purchased extreme weather premium wipers for $33/pair, which again the attendant snapped on my car for free in less than 3 minutes. However, when he replaced my wipers, he said my old ones were in good condition, and would not have needed changing. Update After writing this review, I was contacted by Ferman's General Manager, Mr. Bob Murray to discuss the situation. I visited the dealership and in the absence of Mr. Murray, spoke with the Assistant Manager, Mr, Karl Alvarez, who listened attentively to my concerns and introduced me to Mr. Brian Pelletier, Service Manager. Mr. Pelletier was very sympathetic, and asked for a chance to make things all right. He assigned my case to Ms. Jamie Annese, Assistant Service Manager and Kyle Silcox of the Gold Team worked on my car. They made all the necessary repairs: abs module, electric switch, drive belt, oil change, and fob activation (the new fob could not be programmed, but the old one seems to have been restored to its old glory) at a reasonable price. Ferman did right by me. Trust is something your can't buy. Thank you for restoring my car and my faith in you.

2018 Ford Explorer Base Review

I love the style of this vehicle.

by Robert from Sunbury

April 19, 2019

5

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

I get my car service at Auto Nation because it's close to my home & work. The courtesy van drivers are nice and try to control their shifts for the customer's convenience. I did wait briefly before I was helped by the manager, Sheila. Even tho, I didn't have a coupon, she gave the oil change @ $39.95 which is what I've paid on my last 3 visits.

2017 Ford Explorer XLT Review

Love driving this car!

by S. Barbara T. from Keller, Tx.

May 14, 2019

5

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

This past Sunday the 22nd I visited Elder Ford looking for a good deal for my dream car. I was very lucky to be served by Eddie Burke who is one of the sales associate. Eddie was very honest, understanding, and worked with me for several hours in order to help me get the best deal. Even though I couldn't get what I was looking for, I left this awesome dealer very happy and with a lot of knowledge on how to work towards getting a better deal. Eddie helped me understand every aspect of what I wanted and tried to help me the most. His customer service skills are highly recommended for anyone who wants to feel good while making the big step of buying a new car. Eddie is a great asset for this Dealership and I think because of him and other associates like him, this is a great place to buy a car. Elder Ford of Tampa also has a great selection of new cars with the latest technology.
Thank you Elder Ford of Tampa, thank you Eddie Burke, and when I'm ready I would definitely go back to you guys to buy my dream car. Furthermore I will definitely recommend this dealership and Mr. Burke to all my friends and family.

2018 Ford Explorer XLT Review

newest car I have ever owned and I really like it

by Kathy from Erie

May 8, 2019

5

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

I brought a BMW x3 from Five Star and I love it! I went into this location nervous and discouraged because of my past experiences from trying to purchase a car. Mark and his staff made the process easy and comfortable. I knew exactly what I needed to do and had multiple options to choose from. I would recommend anyone looking for a great vehicle with low mileage and well kept to go here. Thank you Mark and Staff for everything, you guys rock!!!

2015 Ford Explorer Limited Review

Most spacious and comfortable car I've had!

by Doctor B from Clovis, CA

April 12, 2019

5

This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.

Good experience with both my visit and follow up by staff. Met with Kasey, Felix (Sales Rep) and Robert (part owner) and test drove vehicle. They were very friendly and low key. Vehicle was beautiful and very fairly priced. Ultimately went with same model, but 1 year newer and lower miles from another dealer. They have a lot of very beautiful and rare vehicles at Discovery.

2017 Ford Explorer Limited Review

this car skips at 55-60, hesitates with accelerati

by Sjackson.. taxi from Gable, S.C.

March 20, 2019

3

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..

This is a review of Bob Weinstock, Service Manager at Parks Lincoln of Tampa. I am a female who is well past retirement age. I need to work with folks who are honest, courteous, easy to understand and more than capable of delivering a quality repair job. Bob Weinstock at Parks Lincoln on North Florida Ave in Tampa is that and more. In April, 2018 I took my Lincoln Town Car in for what was a 'periodic' issue with the transmission. At the time that I arrived at the dealership the problem would not reveal itself, which is always an issue with the customer ... that egg on your face feeling! But Bob listened carefully as I explained the history of the prior few days and he knew this intermittent problem was soon to be a major one. He kept the car and sure enough his transmission tech found the problem ... which required major transmission work ... and within days I was back in my car. Two months later all is still good. This all sounds simple, but I have been to repair shops where, when the problem was not immediately detected by their diagnostics, would not have taken the time to listen, who would have sent me away, making me feel like a totally incompetent female. This is just not the norm for the professional and tech staff at this dealership. They are top notch. It is common for the tech to come to the service office to speak with the customer. Bob and his staff listen, they make you feel comfortable, and even when stressed to the max they offer a kind smile. I have taken my automobile to Parks for 8 years and have never regretted it.

2008 Ford Explorer Eddie Bauer Review

This Car Is Amazing

by PattiB from Durango Colorado

April 27, 2019

5

Incredible room, front and rear air/heat, absolutely spotless interior and exterior is in great shape. Drives like a champ. I feel so safe behind the wheel of this vehicle. Great Experience with salesman Bill Fountain at Durango Value Autos!

I was looking for a specific car and they had it! I don't thought the price was fair and we worked out a good deal! I would absolutely recommend this dealer to anyone looking for a pre owned automobile!

2017 Ford Explorer XLT Review

Great features, comfortable and reliable

by DavidMSN from Madison, WI

March 11, 2019

5

The fifth generation Explorer is a fantastic offering in its class. The Explorer Platinum offers features that compete with luxury brands (first row heated/cooled/massage seats, lane keep, adaptive cruise), and in 52,000 miles I haven't had an issue so far. The 4WD system handles great in the snow, and the 3.5L twin turbo V6 offers plenty of power. The second row captain's chairs can be moved forward to offer third row occupants livable legroom, and there's still plenty of cargo space behind that. It handles well, tows well and is all around the best vehicle I've owned. I would recommend this SUV over any other in its class.

Went in knowing what I wanted and my price. My sales person was Jose Pagan and was very helpful, knowledgeable, and extremely patient. I had to go back 2x - the first time the sales manager (Michael Cash) was useless and literally a waste of beautiful showroom floor space. I made an offer to him which he didn???t even awknowledge, only told me to come back with my wife before he???d talk numbers (in his words ???because it seems to me she is the decision maker???). Interesting sales tactic being condescending to a customer, but I quickly realized that watching the TV guide channel is a better use of my time vs uselessly talking to Michael. The 2nd time I went in I made an appointment with my sales guy Jose. Test drove the truck again which he had parked out front ready to go when I got there, and told him I want to talk numbers. This time he came back with Robert Tucci who was light years ahead of his counterpart in the area of customer service. I gave Robert my bottom line number (exact same offer I made my previous visit), and after some back and forth he made it work. Exactly what I wanted. Jose and Robert I feel went above and beyond to make the deal happen and are an all-star team. They make you feel welcome, not rushed/pressured, and I would highly recommend anyone looking for an exceptional experience to request their assistance. The 5 starts is attributed to their teamwork and customer service, and they were able to turn what would???ve been 1 star around. Both gentleman have called me even after the sale to make sure everything was ok and if I needed anything. THATS how you treat a customer and retain business/generate referrals. I still feel like the waste of new car scent that is Michael should utilize his time in a more meaningful role that is NOT customer facing - maybe making copies for Jose and Robert...? Anyway thanks again for the new whip Jose and Robert!

2015 Ford Explorer Limited Review

Nice, but Ford needs to fix their SYNC problem

by NadineMN from MN

April 5, 2019

4

Only had it for 2 weeks now. Nice, but the Ford SYNC has a major issue, no bluetooth and costly to fix. Rides nice, nice interior.

I went to Elder Ford with a F-150 in mind that came with specific options. Haider Fayiz was my sales associate and he listened to my wants and needs and the first vehicle he took me to was exactly what I ask for. Haider was polite and courteous. He immediately made me feel comfortable with my car shopping experience, and you know how pushy some car salesman can be. Not Haider. I felt comfortable and in control of my purchase the entire time. When it came time to talk about the bottom line both Haider and Robert Torino fought for the best deal the could for me and made sure I was comfortable with my monthly payment. When it was time to sign all the paperwork, Jim Brandt made it quick, easy, and simple to understand everything I was signing. After the sale, Ed Meneely and Brent Tedesco took care of all my accessory needs. I had multiple accessories installed (6) including full tint and my truck was in and out within 24 hours. I even received a loaner vehicle while I was without my truck. Great Service! I can???t give any more praise to the people at Elder Ford. From sales to management to the business office to the service department. A+/5 Star rating in every department!

Last week I had never heard of Hertz Car Sales, Tampa FL. I had been searching on my computer for my dream car for about 3 months and there it was! But Tampa is 150 miles away from my home. I decided to call the number anyway. A very nice young, Rafael Peña answered all of my questions so I made an appointment to go there and check it out. Since I am an elderly woman, this was a long way for me to travel plus I have a small dog that had to go along. Needless to say, I thought it was going to be a stressful day for me. Much to my surprise, I had a wonderful experience! Rafael did an excellent and efficient job with handling all of the details, plus he and other personnel took over helping me with the dog. My dog was treated with food, water and taken out for walks! I will certainly rate this business as the best and should be put on top of the list as an excellent place to go for a car.

2017 Ford Explorer sport Review

Amazing SUV! It’s a beauty

by G dub from Portland OR

February 22, 2019

5

Does it all for us! Incredible vehicle for the $$. We believe the Explorer is the best bang for the buck. We will love this car for another ten years min.

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got.
I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

Rivard GMC used to service our Yukon XL and the service and professionalism was always top notch. It was this experience and familiarity that led us back to them when we were looking for a mid-size truck. After visiting another GMC dealer where they made little attempt to try and meet our requirement, we went to Rivard. We originally went there to look at a slightly used truck and test drove it but the price was not much less than a new one. Mr Anthony Edwards was very patient and very professional as he showed us their used inventory and newer options. He was very pleasant and forward with valuable information and not pushy with probing questions. He listened to our questions, answered them and offered options. He showed us several new models and broke down the numbers and all were on par or better with another dealer's offer. But his willingness and patience to assist us was the exceptional factor in accepting a very good offer on a new model and gave us a couple of days to ponder. Afterwards we went to a nearby Chevy dealer where we looked at their counterpart model. We told the sales rep we also looked at the GMC version and he concurred the GMC models were a little higher quality than the Chevy version. When we decided on a comparable model and attempted to negotiate a price, the Chevy offer was at least $500 more on supposedly/admittedly a lesser quality than a GMC. They asked what would it take for us to accept their more expensive offer and we reiterated that they have to give us an incentive in lower price to bring us over from the GMC offer. They were not willing to do so and we accepted Mr Edwards offer at Rivard GMC. Mr Anthony Edwards without a doubt has been the most pleasant auto sales rep we have ever dealt. After dealing with other dealers, we felt very confident we received a very good deal from Rivard GMC and Mr Anthony Edwards was the key!

2014 Ford Explorer Limited Review

We made and comfortable to drive.

by Indiana Irish from Columbus Indiana & Tennessee

March 30, 2019

4

The car met all our needs but one, towing. Decent and as advertised but not great with rolling hills or the mountains of Tennessee. Advertised limit is really the limit.

I left an unfavorable review below because I did not receive good customer service when we purchased the car. The store manager called me personally to apologize and will address with his team. He also sent me the operators manual for the car that we purchased since the salesman that sold me that car told me that the car is purchased as is without it. The store manager made it right and I appreciate him for it. Thanks.

2019 Ford Explorer Limited Review

Proud new owner of a Ford Explorer

by Bill98038 from Maple Valley, WA

May 14, 2019

5

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

Great experience purchasing a car. No hassle. Staff was friendly and attentive. They let me do my thing but checked on me often. Was there on a Saturday - weekends are busy for them. Left with a great deal on a car!! Will definitely be back! My best advice.. use their site and pre-check your financing. It will save you time. Great company!

2016 Ford Explorer XLT Review

Great everyday car

by Gavin C from Tampa FL

May 14, 2019

4

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

Very pleasant experience at EVO Motors. Cars are super cheap all the guys are friendly expect to pay $2,000 to $5,000 below any other place but you dont get to negotiate or ask for any free things which was ok to me. Financing was easy as well and we got offered almost the same interest as my bank offered and financed thru them with a large national lender their extended warranty option is also great . The only complaint is some of the cars need to be cleaned or not detailed very well but I did ask them to clean somethings they missed and they did.

2017 Ford Explorer XLT Review

Stylish and great performance. Very pleased

by Ford_Guy40 from Milwaukee,WI

March 30, 2019

5

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

We all know car buying is nerve wracking and I went in feeling no different. Stressed and apprehensive about what I was sure to deal with. But I went in with a friend just after they opened on a tuesday and was greeted quickly by Jay. He inquired about what I was there for. Perhaps I made it easy on them, or easier than most, as I was very prepared and had researched for a long time before coming in. But I gave him the car I was looking for and he took me right to it. He also explained how they worked there. They don't pressure or hover but are there when I was ready with questions or to test drive. When that first car turned out to be an unsure for me, I asked to look at a few others I had saved online. Those 2 were sold but they took me inside to look at their inventory and I wrote down 3 more. They sent guys out to round them up and bring them up front for me. I looked them over, test drove. I asked questions about hidden fees and Jay responded immediately without trying to run around it. I found one that I wanted, a 2014 Altima that was priced to sell. I came in preapproved and just had to fill out the quick credit app on their computer then they sent it in, about 10 min later it came back and I called the insurance while he finalized. He was wonderful, knowledgeable and efficient. When I came back thr paper work was ready and he explained everything, the breakdown with all the amounts were on their own page, the amounts were exactly as I expected for tags, tax, title, no hidden fees, there was and small and fair dealer fee especially compared to most places in FL but no additional fees. It was incredibly straight forward. I signed, paid and when I was ready to go, the car was washed and waiting for me out front. It was a great experience and I would recommend this place to anyone. They are fair, honest and no bull. I would like to give a little shout out to Javier who really went out of his way for me and was incredibly kind and helpful. My friend who was with me was so impressed when she is ready to replace her recently totalled car, she will be shopping here. Thank you all so much for making what is usually a dreaded way to spend a day, into something I enjoyed.

2017 Ford Explorer XLT Review

Great vehicle

by TJ from Central, VA

March 18, 2019

5

I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.

Purchasing my car from Evo Motors extremely easy and very enjoyable. I didn't feel any pressure or stress. Every member of their staff was extremely helpful - from the second I stepped foot on the lot to the moment I drove away. I will without a doubt be returning for future purchases. I recommend everyone purchase heir next car here. Thank you Cavenchy!! Also to everyone at Evo Motors, you are all amazing.

2017 Ford Explorer XLT Review

Would recommend this car is safe and comfortable

by Retirement travelers from Pequot Lakes Mn

February 11, 2019

5

Absolutely love our new explorer! So glad we chose the explorer it’s very comfortable for long trips we will see slot of the us in this vex hikers

How the staff treats you like family. The 27 point inspection keeps me up to date on my Silverados condition.

2017 Ford Explorer Base Review

Feels like an expensive car for a great price!

by TMichel from Indianapolis, IN

February 26, 2019

5

This car has all the bells and whistles one would expect from a premium vehicle, but at a much more affordable price. The interior is sleek and accommodating, as well as comfortable. I love the double panel sunroof and the heated seats! So far it's doing decent on gas mileage for considering its size. It also doesn't feel like driving a tank, it maneuvers well and rides smoothly!

* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.

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