Installed and Support MS Office XP Professional Install and configure new PC for customer Install and configure 3COM Phone system for customer remote site Trouble shoot HP, Lexmark and IBM Inkjet/LaserJet Printer

Confidential

IS support/System Administrator Implementing and Supporting Bentley MicroStation J/V7 and V8 Support Quadra wieght system for Batch Plant Operation Install and Support Autocad 2000 for Enduser

Install and Support LaserJet Printer on the Network Install and Configure HHP7400 Hand Held Backup Data information on a Daily basics Computer Inventory for High Concrete Structure

Confidential

Sr. field Service Technician All Duties are done within 50 miles radius of Mechanicsburg Install and Support remote Blockbuster Store system Install and Support Compaq Warranty for the State Contracts Install and Support Server issue for the State Contracts Install and Support Printer issue for the State Contracts. Support software imaging for State Contract Install and support Hardware/Software issue for State Contracts Customer Services

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