Ratings & Reviews

Displaying the most recent reviews for At Home With Technology

Overall rating

5.0/ 5

Responsiveness

5.0/ 5

Value of service

5.0/ 5

Expertise

5.0/ 5

Was immediately responsive and resolved the issue within 8 minutes over the phone!

05 March 2018

Written by

ApplePalisades

From

CA

The printer had become disconnected from the Apple Airport and could not be located on the Mac systems either. I called support and they were unable to connect nor find the printer either. This consultant was a referral. I emailed him and left a message regarding the situation. Within 5 minutes, he called and reassured me that this could be resolved over the phone. Eight minutes later, it was. He was very patient in guiding me through the steps to reinstall the printer and to connect it to the WiFi. Additionally, there was no charge! Astonishing! He will always be my first contact and I enthusiastically recommend him to all, too!

I would recommend this consultant to a friend or colleague!

Technologies or solutions implemented:

Desktop/Notebook, Printer and airport

Services performed:

Installation/Set-up/Upgrades

Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

Excellent Service!

02 March 2018

Written by

Stan K.

From

Santa Monica, CA

Craig has been very instrumental in keeping my TV, my computers, my iPads, and my smartphone operational. He's very professional and easy to work with. I enjoy the relationship very much.

Customer Size:

Industry:

Work Performed:

Work is ongoing

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

IT Support - Craig Sherman, At Home With Technology

23 February 2018

Written by

DLE

From

Los Angeles - West Hollywood

Craig is knowledgeable and professional. He took on myriad challenges with my computer, printer, Internet, etc. and worked through each issue with confidence, tailoring to my needs. He worked with me through those challenges offering interim and long term solutions, from selecting the best type of computer to software/apps that best fit my needs.
Now things are coordinated and working in sync smoothly.
I am in great hands with Craig's broad capabilities and understanding of client needs. He came recommended highly by a good personal friend, and I add my name to those clients who are confident that for any tech challenge, Craig's At Home With Technology is the place to get first class, customized, reliable and timely service. Finally, I'm pleased to be in such capable hands for my technology needs. Now I can spend my time employing my expertise.

I would recommend this consultant to a friend or colleague!

Technologies or solutions implemented:

Desktop/Notebook, General Office

Services performed:

Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support

Customer Size:

Business: 1-9 employees

Industry:

Entertainment

Work Performed:

Within the last 6 months

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

We were extremely impressed with Greg's expertise.

14 February 2018

Written by

Happynana

Greg did an outstanding job. He was quick to respond to all our needs.

I would recommend this consultant to a friend or colleague!

Technologies or solutions implemented:

Services performed:

Installation/Set-up/Upgrades, Purchase Recommendations

Customer Size:

Industry:

Work Performed:

Within the last 30 days

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

Totally professional and knowledgable.

13 February 2018

Written by

John

From

Los Angeles

Craig is on time, thorough, and patient. He will always be our IT man.

I would recommend this consultant to a friend or colleague!

Technologies or solutions implemented:

Desktop/Notebook

Services performed:

Troubleshooting

Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

Unbelievable service!

07 February 2018

Written by

Mindy

From

Encino, CA

I came here to live with my stepfather, and I inherited his on-site computer tech! I remember the first time calling in when the whole house was a mess. One call later, Craig made everything perfect. Any time anything goes wrong, Craig is always there to make everything right.

Services performed:

Customer Size:

Home User

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

Mission Accomplished

01 February 2018

Written by

Dave G

From

Tarzana, CA

We purchased a new IMac to replace our older one that was on its last leg. Craig came to our rescue and transferred all the data from one to another in a few short visits. We also had him replace the old hard drive, (in the old computer) with a new one,to give to our daughter to use and enjoy. If you have any service issues and or need to install anything, Craig is certainly a great option.

I would recommend this consultant to a friend or colleague!

Technologies or solutions implemented:

Desktop/Notebook, Server storage, networks, Database

Services performed:

Installation/Set-up/Upgrades

Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness

5/ 5

Value of Service

4/ 5

Expertise

5/ 5

I had Mac Mini issues with Google Chrome - Craig found a solution immediately

25 January 2018

Written by

Bruce

From

Encino, CA

I had met Craig at a Network Mixer last year. There were a few professionals in his industry, but I found him to be the most friendly and knowledgable. I was having a problem with Google Chrome browser on my MAC system and he not only helped with a solution, he also answered other questions I had. His pricing is very fair, and his expertise is great.

I would recommend this consultant to a friend or colleague!

Technologies or solutions implemented:

Desktop/Notebook, General Office

Services performed:

Troubleshooting

Customer Size:

Home User

Industry:

Finance/Banking

Work Performed:

Within the last 30 days

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

Craig is the best Apple consultant

01 January 2018

Written by

Medical Group

From

Los Angeles

My iMac crashed! I called Craig. He brought a new iMac, and transferred all my files and data from the old non-functioning iMac to the new one. An always cheerful Craig had my new iMac up and running in no time. As a medical office administrator, I have used other IT consultants in the past, but after working with Craig, I only trust him to repair our Apple computers and devices.
If you have Apple computer problems, look no further then Craig Sherman.

I would recommend this consultant to a friend or colleague!

Technologies or solutions implemented:

Services performed:

Customer Size:

Business: 1-9 employees

Industry:

Medical

Work Performed:

Within the last 30 days

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

Outstanding Work!

09 January 2018

Written by

Brooke M

From

Santa Monica, California

Craig has been servicing my home and businesses for decades and I can always count on him to be responsive, knowledgeable and provide me with excellent technical service.

Technologies or solutions implemented:

Services performed:

Customer Size:

Industry:

Work Performed:

Within the last 30 days

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

This Apple expert does an amazing work for our whole family.

14 December 2017

Written by

Happy Apple Client

From

Los Angeles

Craig is professional, knowledgeable, efficient, dependable, and friendly. He gets the job done quickly. The service he provides saves us hours that would have been spent at the Apple store. We (my husband, myself, and three daughters) highly recommend him.

Technologies or solutions implemented:

Services performed:

Customer Size:

Home User

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

Craig gets the job done.

28 November 2017

Written by

Arnie B

From

Encino, CA

I have used Craig Sherman twice and each time he has handled the problem quickly and with expertise. He makes all things that seem complicated look very easy and obviously knows his stuff. Besides that, he is a really nice guy and easy to work with. I recommend him strongly.

I would recommend this consultant to a friend or colleague!

Technologies or solutions implemented:

Desktop/Notebook, WiFi , iPhone/iPad/iPod Touch

Services performed:

Troubleshooting

Customer Size:

Home User

Industry:

Real Estate

Work Performed:

Within the last 30 days

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

Written by

Drs. Perlow

From

Woodland Hills, CA

We are an APPLE house; no PC except outside the home. Our house and it's occupants rely upon Craig to provide expert, thoughtful advice to solve problems, not limited to creating an Internet WiFi access for three floors, three businesses, and a 22 year old exacting Audio Engineer. He has been patient, thoughtful, and consistently helped us , as a family and as Entrepreneurs, to complete our goals by assisting us to achieve smooth interfaces amongst Platforms. He pays attention to effective backup systems, internet connectivity, goals for the long term.
Finally, we call him in a computer emergency, which we ALL have experienced at one time or another, and he calmly talks us through it.
Much Appreciated,
RLP

Technologies or solutions implemented:

Services performed:

Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support

Customer Size:

Business: 1-9 employees

Industry:

Medical

Work Performed:

Within the last 30 days

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

Stellar work, each and every time

30 October 2017

Written by

Sam P.

From

California, US

Time and time again when something goes wrong, Craig is always there, ready and able to fix it. He has helped me and my family with a plethora of issues ranging from setting up reliable Wi-Fi networks to helping us get backup systems in place for our phones and computers. He has helped with cabling issues (and provided excellent cost-effective solutions) and has a broad range of knowledge that allows him to confidently assess any problem and get it solved immediately. He helped us set up our Nest smart thermostats as well, and fixed some television issues as well. Craig is basically the superman of the tech world, thanks Craig!

Services performed:

Customer Size:

Industry:

Work Performed:

Work is ongoing

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

Patient with my many questions and quick to resolve my issues.

11 October 2017

Written by

Helpplease

From

Los Angeles.

Craig is wonderful to work with. He took the time to fully understand my issues and explained each step he took to resolve them clearly and concisely.
I will happily recommend him to any friends or family that need assistance in the future and will be confident that he will help them as he helped me.

Customer Size:

Industry:

Work Performed:

Responsiveness

Value of Service

Expertise

A great experience

Written by

From

Tarzana CA

Craig responded on the phone quickly and showed up exactly on time. He was knowledgeable, experienced and resolved my problem quickly. I will definitely would go to him as a resource for Apple.

I would recommend this consultant to a friend or colleague!

Technologies or solutions implemented:

Desktop/Notebook

Services performed:

Ongoing IT support, Troubleshooting

Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

Prompt and extremely helpful

31 August 2017

Written by

Josh

From

Los Angeles

Craig was recommended to me by a friend and has now been my go to guy for many years. He has helped me with problems big (desktop hard drive failure) and small (fixing iPhone issues). I've always gotten extremely prompt responses and solutions, which has encouraged me to keep going back to him. I feel like I can get my problem solved within a day usually. Very much recommend him.

I would recommend this consultant to a friend or colleague!

Technologies or solutions implemented:

Desktop/Notebook, iPhone/iPad/iPod Touch

Services performed:

Installation/Set-up/Upgrades, Purchase Recommendations

Customer Size:

Home User

Industry:

Entertainment

Work Performed:

Within the last 30 days

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

Hard Drive Repair and Replacment

01 September 2017

Written by

MacFan33

Craig knew exactly what was wrong with my mac. His expertise was essential to fixing my computer and get it running again. Thank you so much.

I would recommend this consultant to a friend or colleague!

Technologies or solutions implemented:

Server storage, networks, Photo/Video

Services performed:

Installation/Set-up/Upgrades, Integration with current IT, Ongoing IT support

Customer Size:

Industry:

Work Performed:

Within the last 30 days

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

Extremely pleased with this consultant!

09 August 2017

Written by

Andy C.

From

Century City, CA

This consultant has been enormously helpful in teaching me how to navigate all my electronic equipment - iPad, iPhone, desk top computer. He makes sure I'm current with all upgrades and patiently answers all my question and concerns.

Services performed:

Customer Size:

Industry:

Work Performed:

Work is ongoing

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

Craig is the go to Apple consultant!

28 August 2017

Written by

Excellent and Knowledgeable Service

From

Los Angeles, CA

Craig was great. He helped me troubleshoot an issue with my MAC Book Pro immediately, saving me many hours and many dollars had I sought help elsewhere. What I was most impressed with was not only his knowledge, but his explanation to me of the situation in a way that I could understand and feel comfortable with. I would be happy to refer him to any that need a MAC Pro

I would recommend this consultant to a friend or colleague!

Technologies or solutions implemented:

Desktop/Notebook

Services performed:

Troubleshooting

Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

Will Use Craig Sherman Forever

25 August 2017

Written by

KarenB

From

Woodland Hills

At Home With Technologies Craig Sherman was fantastic! All around great experience

Services performed:

Customer Size:

Industry:

Entertainment

Work Performed:

Within the last 30 days

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

Knowledgable, personable, and professional

24 August 2017

Written by

Nancy

From

Culver City, CA

I really thought I knew what I was doing when I was trying to download some apps but they were nowhere to be found on my desktop. Craig logged in and not only found them and dragged them to my dock, but he did in quickly with no judgment. I’ve also referred him to a client who needed help with her laptop. He accessed what she needed and ended up purchasing a new laptop for her. She was pleased with his expertise and responsiveness (he saw her on a Sunday). Thank you, Craig!

I would recommend this consultant to a friend or colleague!

Technologies or solutions implemented:

Desktop/Notebook

Services performed:

Troubleshooting

Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

Excellent Service

06 August 2017

Written by

Marika

From

Santa Monica, California

Craig came highly recommended to me by a friend over 6 years ago. Since then, Craig has served me above and beyond my expectations. To start with Craig thankfully introduced me to the Apple computer in spite of my resistance at first. Not only did he introduced me, but he picked up my computer in the store, delivered it to my home and even thought me how to best use the system.
From that day forward, Craig has been here for me throughout all my computer crisis anytime day, nights and even weekends. He had spent endless hours guiding me (without charge) over the phone. He has come to my house always punctually to take care of all my crisis and at short notice. He has always been pleasant, supportive, knowledgeable and courteous. In short, I cannot imagine my computer life without Craig. I thank my lucky star to have the best computer tech on my back at all times.

I would recommend this consultant to a friend or colleague!

Technologies or solutions implemented:

Desktop/Notebook, Photo/Video, iPhone/iPad/iPod Touch

Services performed:

Installation/Set-up/Upgrades

Customer Size:

Home User

Industry:

Entertainment

Work Performed:

Work is ongoing

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

This consultant is a Super Star!

27 July 2017

Written by

Tatiana D

From

Los Angeles

Craig Sherman is highly educated professional. Always knows his material and comes up with the solution within seconds. I've used his services several times now, and every time he makes some magic happen and solves whatever issues mt Mac or iPhone give me. First, it saves me time from making an appointment and going to Apple store, waiting in line, and then waiting again. Craig is quick and very knowledgeable. I will use his services for as long as I have Apple products. Very satisfied, and will recommend him to everyone I know!

Services performed:

Customer Size:

Industry:

Other

Work Performed:

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

Always available, always responsive, always helpful

27 July 2017

Written by

craig's fan for all computer issues

From

encino, CA

I have used Craig's "At home with technology" for several years and have been extremely satisfied with his service and work ethic. I've referred him to others whom are likewise happy with his services. Whenever I have a problem, Craig is my go-to person.

Customer Size:

Industry:

Work Performed:

Responsiveness

Value of Service

Expertise

Craig saved the day!

Written by

From

Los Angeles

I had a problem with my cd player drive not opening, left my machine with Craig, and in a few hours it was fixed. It was an older machine, but haven't had any issues since.

I would recommend this consultant to a friend or colleague!

Technologies or solutions implemented:

Desktop/Notebook

Services performed:

fixed issues, Troubleshooting

Customer Size:

Business: 1-9 employees

Industry:

Entertainment

Work Performed:

Within the last 3 months

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

I highly recommend Craig and his services

06 July 2017

Written by

Ellen Welter

From

Santa Clarita, CA

Craig is an extremly knowledgeable and patient person. He researched problems before he arrived and had the answers at his fingertips. I have two computers that he worked on and if I ever have anther problem he is the one I'll call.

Services performed:

Customer Size:

Industry:

Work Performed:

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

This consultant was well worth it as he corrected the issues I was having

06 July 2017

Written by

AppleLover

From

Los Angeles,California

I found this consultant to be extremely knowledgeable and was able to resolve the issues I was having with my computer as it relates to virus protection. He was also very helpful in suggesting that I may want to purchase a new computer as mine is a bit older and doesn't have much storage space left.

I would recommend this consultant to a friend or colleague!

Technologies or solutions implemented:

Desktop/Notebook, Server storage, networks

Services performed:

Purchase Recommendations, Troubleshooting

Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

The BEST IT Expert in town

29 June 2017

Written by

CraigFan

From

Los Angeles, CA, US

Craig is the best and he is our go to for all of our IT needs. We have used his services for the home office, as well as multiple offices across the city.
We have known him for years and he is always patient and there to assist us for whatever our IT needs are.
He is honest, prompt and reliable. What more can our small business ask for.
Thank you Craig!

Industry:

Work Performed:

Responsiveness

Value of Service

Expertise

Written by

Chris R

From

Los Angeles, CA

My MacBook Pro, a late 2011 model, had come chugging to a halt when trying to record a podcast and even just open a single browser window. In talking with my At Home With Tech consultant, he informed me that I could double my RAM -- despite it not being an option with Apple.
He installed the RAM, ran diagnostics, and within a few hours I was ready to record without fear of retribution from the memory gods. I couldn't have asked for better service or conversation.

Technologies or solutions implemented:

Services performed:

Customer Size:

Industry:

Entertainment

Work Performed:

Within the last 12 months

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

Best time fixing my Mac

07 June 2017

Written by

DistressedPowerUser

From

Los Angeles

Craig is super knowledgeable and understands the ins and outs of just about everything Mac. When working with him it will be just that. Working with him rather than some IT guy taking over the full project and leaving you blind as to how to fix it yourself.
I personally hate not knowing the solutions to my hardware & software problems and Craig's services helped me get a better understanding of what happened as well as how it happened.
If you're looking for someone to fix your Mac, I can't recommend him enough. He's the best.

I would recommend this consultant to a friend or colleague!

Technologies or solutions implemented:

Desktop/Notebook, General Office

Services performed:

Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting

Customer Size:

Home User

Industry:

Entertainment

Work Performed:

Within the last 30 days

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

Craig is always responsive, on time and right. What more could you want?

16 May 2017

Written by

trio

From

Encino, CA

Craig does a great job. Responds to calls/emails in a timely fashion. Fixes the issues expertly. Is courteous and doesn't talk down to you when you don't know as much as he does. (Who could!) He explains things carefully and makes sure you are comfortable with the explanations and results.

Customer Size:

Industry:

Work Performed:

Responsiveness

Value of Service

Expertise

Best consultant in the business

Written by

From

Los Angeles, CA

Quick responses and expert help and knowledge. Would recommend to anyone with Apple products.

I would recommend this consultant to a friend or colleague!

Technologies or solutions implemented:

Desktop/Notebook, iPhone/iPad/iPod Touch

Services performed:

Customer Size:

Industry:

Work Performed:

Within the last 30 days

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

This consultant did an excellent job!

12 May 2017

Written by

Linda B

From

Sherman Oaks

Craig was punctual, efficient, and super knowledgeable. He scheduled time for me very quickly and was able to easily get the work done that I needed. I would highly recommend his services!

I would recommend this consultant to a friend or colleague!

Technologies or solutions implemented:

Services performed:

Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

Craig is terrific.

09 May 2017

Written by

Revere

From

California

Craig has the knack for explaining complicated things in a clear way that I can understand. He's simplified and streamlined my whole home office set-up so that I can work with greater efficiency and pleasure. He takes the time to understand what I do and how I do it in order customize his advice and my technology to my working style. He's taken the intimidation out of the home/retail/ tech interface for me. He's the best.

Technologies or solutions implemented:

Services performed:

Customer Size:

Home User

Industry:

Entertainment

Work Performed:

Work is ongoing

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

This consultant is a winner

09 May 2017

Written by

JamieP59

From

Topanga, CA

Craig was very responsive, knowledgable and efficient in resolving my issue. I felt he went out of his way to accomodate me with a critical issue. In addition to his technical expertise, he had a wonderful attitude and was easy to work with.

Work Performed:

Responsiveness

Value of Service

Expertise

This consultant knows what he is doing

Written by

From

Woodland Hills CA

Consultant is knowledgeable punctual and happy to help and answer all questions and solve all problems

I would recommend this consultant to a friend or colleague!

Technologies or solutions implemented:

Desktop/Notebook

Services performed:

Installation/Set-up/Upgrades

Customer Size:

Home User

Industry:

Work Performed:

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

Updating a 8-year-old Mac Pro tower

23 April 2016

Written by

Jazmyn Marie Media Services

From

Burbank, CA

I was recently given an 8-year-old Mac Pro tower. My At Home With Technology consultant ran full diagnostics, fixed the corrupted hard drive, and brought it to its max efficiency!
He also helped me set up 2 dedicated monitors and one shared with another computer. Now I have a Mac/PC 3-monitor editing bay that is worlds faster and helps me cater to any client preferences.
I have recommended At Home With Technology to other clients of mine, and they have also had great success with them.

I would recommend this consultant to a friend or colleague!

Technologies or solutions implemented:

Desktop/Notebook

Services performed:

Installation/Set-up/Upgrades, Purchase Recommendations

Customer Size:

Business: 1-9 employees

Industry:

Entertainment

Work Performed:

Within the last 3 months

Responsiveness

5/ 5

Value of Service

5/ 5

Expertise

5/ 5

Apple Footer

The consultant listings in the Apple Consultants Network directory are offered as a convenience and for informational purposes only, not as an endorsement or recommendation by Apple Inc ("Apple"). Listing information is provided by the member companies themselves and, except with respect to verifying claimed Apple certifications, Apple has not made any investigation of the qualifications or certifications included in a member's listing. Apple certifications are held by individual consultants rather than member companies, and inclusion of an Apple certification in a member company's listing does not guarantee that all consultants affiliated with the member hold that certification.

When you work with a member of the Apple Consultants Network, you contract directly with the member company and not with Apple, and it is up to you to select a consultant whose skills and certifications meet your needs. Member companies and consultants are not authorized to represent Apple or act on Apple's behalf, and Apple will not be liable for their acts or omissions. Ratings and reviews are submitted by individuals not affiliated with Apple, and reflect their opinions and experiences. Apple does not guarantee the accuracy, suitability, integrity, non-infringement or quality of this content.