Never fear, ex-RIM workers: iQor needs 120 people

For roughly 200 North Texas denizens, Wednesday definitely sucked. But Friday might be a better day.

That group of people, mostly call center workers, got pink slips on Nov. 7 from the Irving office of the Canadian smartphone maker Research in Motion.

Having heard the news, Steve Solomon, a Dallas-based executive vice president of customer care at the New York outsourcing and technology company iQor, let me know that he needs 120 new workers pronto.

The company “has secured a new contract with a national supplier of electronic devices and is hiring managers, analysts and call center agents for customer care and technical support,” Solomon said via email. “The project will be housed in our Dallas Center of Excellence, which is currently located at the crossing of I-635 and I-75 in north Dallas.”

Call center agents will be taking in-bound calls from customers needing assistance with their devices, as well as handling account inquiries and customer care, Solomon’s email says.

The company will have an open house at that Dallas location from 3 p.m. to 5 p.m. on Tuesday, Nov. 13, Solomon said. The address is 12655 North Central Expressway, Dallas 75243.