What floor surfaces can Neato vacuum?

Your Neato robot can clean all floor types including carpet, tile, laminate and hardwood floors. Neato will have difficulty with thick shag rugs or carpet – we recommend that carpet and rug fibers be 15mm / 0.6 in or less. Neato may also have trouble with carpet made of synthetic fiber, even if it is 15mm/ 0.6 in or less.

Neato can clear obstacles, thresholds or changes in floor surface that are up to 3/4" (19mm) high.