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Application Data ProcessorExtend Health

THIS JOB HAS EXPIRED

Description

Company:

Extend Health, Inc. is a business segment of Towers Watson & Co. and operates the largest private Medicare exchange in the country. Founded in 2004, the Extend Health Medicare Exchange and the company?s licensed and certified benefit advisors have helped hundreds of thousands of Medicare-eligible retirees and their dependents identify and evaluate private Medicare plans that best meet their needs and budgets based on their individual medical and pharmaceutical needs. Extend Health has also helped Fortune 500 companies, unions, and municipalities realize significant savings for healthcare coverage for Medicare-eligible retirees when compared to employer group plans.

Position:
The Application Data Input Specialist is responsible for the intake and processing of Medicare Enrollment applications. The Specialist works with the participant to accurately complete insurance applications while ensuring all government and insurance carrier compliance regulations are met.

Responsibilities:
Ensure that internal and external service levels are met in a timely and high-quality manner
Facilitate application data collection from participants in a timely and accurate manner
Ensure CMS, DOI and Carrier partner compliance requirements are met
Resolve escalated issues in a timely manner to promote customer satisfaction
Maintain client and participant data with the highest level of accuracy
Ability to work in a team environment
Ad-hoc projects

Qualifications:
Self-motivated, highly analytical, organized and extremely detail-oriented
Typing and keyboarding skills with speed and accuracy
Basic knowledge of web navigation and Microsoft Windows navigation
Working knowledge of the Microsoft Office suite of products, specifically Word, Excel, and Outlook
Excellent verbal and written communication skills
Strong organization and time management skills
Independent, self-starting, team player with a positive attitude. Must work well with internal and external customers
Excellent interpersonal skills- ability to relate well to others and understand their concerns
Knowledge of Medicare a plus
High school diploma or equivalent
Ability to work varying shifts/hours/days

Physical Demands and work environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: While performing duties of the job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, controls, keyboards; work on desktop or laptop computers; reach with hands and arms; balance; stoop; talk and hear. The employee must occasionally lift up to 15 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability adjust focus.
Work environment: The noise level in the work environment is usually moderate to low.

Equal Employment Opportunity:

The Company is an equal opportunity employer and makes employment decisions on the basis of merit. In accordance with applicable law, the Company prohibits discrimination based on race, color, religion, sex, pregnancy, age, national origin or ancestry, physical or mental disability, genetic characteristic, veteran status, or any other consideration protected by federal, state or local laws. All such discrimination is unlawful. It is our policy to recruit, hire, train, develop and promote the best people available, based solely upon job-related qualifications.