Resume:

Multifaceted technical career with 12-year track record of innovation and success in the Telco Industry.

Solution Architect experienced in designing innovative business solutions. Proven track record of solutioning, scoping, implementation and delivering large scale cross-functional enterprise projects. Resourceful and demonstrated mastery in planning, analysis, and evaluating business requirements through solution, to implementation, and deployment. Proven leadership and mentoring with expertise in communicating to drive shared visions and a culture of excellence. Self-motivated with the ability to work under pressure in fast-paced environments. Highly effective communication skills.

Core Competencies:

Enterprise Solution Architecture

Requirements Gathering

Business Analysis

HL Design & US Stories

Continuous Integration

Service Oriented Architecture

UML & Development Planning

Team Leadership

System Integration

Project Management

Data Management

DB Design

Professional Experience

Amdocs Inc. (Client AT&T), Richardson, Texas

Solution Manager, 10/2014 – Present

Serve as product owner and the administrator of solution support in definition and review of software architecture to validate performance of integration systems to ensure functionality, availability and longevity. Manage best practices repository; drive reuse and standardization, reducing the effort in project implementations, and influence product enhancements based on client needs. Provided leadership, mentoring, and management of new development teams of Production Owner/Designers, and agile teams of Java/Informatica and AT&T common service developers. Responsible for the following: implementation of mission critical application decomposition to API layers, scope and design for AT&T automation programs of orders and service delivery processes. Prioritize scope items validated by alignments with detail level of User story estimations and design, and design of important data model enhancements allowing for prominent performance of APIs.

Key Achievements:

Establish internal and external operational processes for effective investigations and rapid resolution of production issues.

Validate with stakeholders that solutions and architecture address business needs and provide real value.

Integrate Amdocs products and support System Engineers in projects with AT&T in-house technological stack of common services framework.

Advise AT&T business customers on how to move from vertical applications toward a smoother and more cost-effective API/distributed layer.

Amdocs Inc. (Client AT&T), Plano, Texas

Senior Product Architect/Lead Business Analyst, 5/2013 – 10/2014

Provided leadership for onsite Business Analyst Group for Amdocs self-service products, and Architect for three agile implementation teams in AT&T emerged business partners’ programs. Collaborated with sales, development and architecture teams to provide optimal product solutions. Served as advisor for AT&T IT, Business Groups, and end users looking to optimize their tasks within the AT&T system; demoed and instructed business user/solution providers on usage of APIs.

Key Achievements:

Negotiated with customer and Amdocs Development Groups regarding delivery milestones, scope, and risk associated with the development of new products; reviewed Epics with product owner and acted as delegate for Amdocs products.

Built integrated enterprise solutions with AT&T Enterprise architect and integration leads using AT&T services and frameworks.

Lead and guided development teams; identified and drove future business features through pain points identified in E2E enterprise functionality.

Amdocs Inc. (Client AT&T), Middletown, New Jersey

Business Analyst & Pre-Production Manager, 8/2011 – 5/2013

Matrix managed onsite development team and offshore (India/Israel) business analyst teams. Led requirements gathering sessions, translation to systems requirements, high-level designs, IST in group cross application testing, and external pair wise testing, drill down customer sessions, and integrative issues and defects. Supported the business user and System test team in user acceptance testing/customer sessions.

Key Achievement:

Consulted with the customer on technical/business solutions related to Amdocs products.

Negotiated with IT Units and Amdocs Development Groups regarding delivery schedules, milestones, scope, effort, and costs and risks, assuring Requirements compliance and solutions.

Managed, consulted, developed, implemented, supported and represented various Amdocs Managed Self-service Product related projects. Provided leadership in the scoping sessions with IT to establish business requirements based on client needs. Prepared high-level system solutions and reviewed high level designs with customer and development team. Negotiated schedules, deliveries, defect resolutions, and costs.

Understand all aspects of the software development life cycle, i.e. Requirements, analysis, design, implementation, testing, and documentation, and the use of execution models (Waterfall, Agile, Iterative Development). Developed new frameworks of Amdocs Self Service Project. Experienced with Oracle databases and Web services, and MQ series.