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A had a very nice stay at the pfister. Service excellent, staff friendly, room nice and clean. My one issue was the noise. Iwas originally on the second floor and the noise from the bar area permeated everything. Te staff was happy to move me to an inside room on the fourth floor, but I could hear everything in the room next to me and the toilet flush above me woke me up at 7:00 (not a big deal I was due to be awake at 7:15). So if you want quiet,crequest a non adjoining room away from the low floors. Otherwise a great stay

Stayed April 2013, traveled on business

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Kenneth W, Front Office Manager at The Pfister Hotel, responded to this review,
April 28, 2013

Thank you so much for sharing about your experience and your great reecomendation. They say best compliment is the reccomednation to others and i completely agree. Again we are so glad we you had an ejoyable stay and we hope to see you again,

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Awesome hotel, you won't be disappointed here!! We stayed here for an on site wedding, everything was spectacular. The food, service, attention to detail. Staff was exceedingly friendly and helpful. Make sure and get an upgrade for a Lake Michigan view, make sure and get upstairs to Blu, a bar with a fantastic view of the lake. The in room catering was awesome, pool staff great with grandkids. Security was as good as any big city hotel I've been to. Directions were excellent and location is great for anything downtown!

Room Tip: Ask for lake view

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Stayed April 2013, traveled with family

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Kenneth W, Front Office Manager at The Pfister Hotel, responded to this review,
April 28, 2013

Thank you so much for your kind words and amazing review!! We are so glad you were able to enjoy so many facets of the hotel and particularly experience the amazing gneuine hospiltality the staff here provides. We truly hope you are able to return to Milwaukee and visit us again as well. Thank you again and safe travels.

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Outstanding customer service. Excellent food. Their Bloody Mary's are dinner in a drink! We have never seen a drink loaded with so many goodies. The room was nice, updated nd comfortable. I have only one complaint and it is the pillows used. Now, in fairness, I am picky about pillows. These were small for a king size bed and went flat quickly. We also were not crazy about the key system in the elevator which seemed a bit haphazard. The important part of our stay was perfect and we would return once again.

Stayed April 2013, traveled with friends

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Kenneth W, Front Office Manager at The Pfister Hotel, responded to this review,
April 28, 2013

Wow!! Thank you so much. Its an enormous honor to recieve a word such as perfect. Definitley something we strive for and hope to achieve. We are so glad you had such an enjoyable experience. And we also thank you for your suggestions. throgh our guests voice is the only way we can improve. Again thank you and we hope to see you again.

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We make the Pfister a destination at least 2x a year.A great, central location, outstanding service and amenities on site.A Pool with a view, a Club with one too!Some little things popped up on this last visit, the only reason it does not get 5 stars.Online bookings leave something to be desired, a few items normally in the room were missing, spa staff seemed too busy to talk about reservations. One other disappointment--they have no idea if this is my 100th stay or my 1st. I asked the front desk why they asked if it was my first visit. They had no online record of my previous stays. When I stay at the Peninsula--anywhere in the world--they know everything, right down to my cocktails of choice! In fact I am welcomed with same, and some chocolate dipped strawberries as a repeat client! Something for Marcus Corp to pay attention to. The downtown luxury hotel market is about to gain an additional 26% more rooms with the opening of an upscale Marriot later this summer and the newly opened and more moderately priced Hilton. Little things will make a difference.Overall, the above are nit picks --Pfister is a great place deserving of it's reputation

Stayed April 2013, traveled with friends

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Kenneth W, Front Office Manager at The Pfister Hotel, responded to this review,
April 28, 2013

David S thank you so mcuh for sharing about your exprience and your kind words. We are always striving to improve and as you indicated its all in the details. And when you return please feel free to contact me directly. I would love to make sure that we are able to personally and best assit you in your process as well as building a guest profile. Again thank you and safe travles.

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We stayed at The Pfister last weekend for our anniversary and could not have enjoyed ourselves more than we did. From check in to check out the service and genuine care of all the employees for their customers was evident. We were asked at check in what brought us here to Milwaukee and we said we were here for our anniversary the front desk send a hand written note and a bottle of champaign, what a class act! Can't say enough good things about the Well Spa. We booked a couples massage, our first messages, and we could not have been made more comfotable during our time their. Really enjoyed ending our days with a night cap in the looby lounge. Visited Blu one evening and it was OK, but preferred the looby lounge. A phenomenal stay that I'm sure will bring us back again.

Stayed April 2013, traveled as a couple

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Kenneth W, Front Office Manager at The Pfister Hotel, responded to this review,
April 28, 2013

Wow!! Thank you thank you!! We are so excited and humbled we were able to be a host during such a special occasion. We would be thrilled to have you and your bride return and hopefully make this an anual vist. Best wishes and safe travels.

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My third stay at the Pfister for an event is coming up next week. I'm looking forward to the event and getting away to such stay in such wonderful accomodations. I must say though that I'm less than impressed with the staff at the Well spa. I'd requested an appointment via their internet reservation tool and when contacted was told they were not able to accomodate the requested time. When I explained my arrival plans and the reason that time was going to be difficult they did not offer any alternatives or suggestions. I was really looking forward to adding a little pampering to my stay, but will not be reaching out to them again, but will look for an alternative in the area.

Stayed April 2013, traveled with friends

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Kenneth W, Front Office Manager at The Pfister Hotel, responded to this review,
April 28, 2013

I wanted to thank you for your kind remarks and high rating. We are thrilled that you enjoy the hotel so much. I totally understand you frustration and can assure you I will share your experience with our Spa Director and I would love to have her reach out to you if at all possible. Again thank you and we hope to see you again. Best wishes and safe travels.

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We just spent a few days at the Pfister. My husband got the VIP package where we had evening receptions and breakfast available in the top floor lounge, overlooking the Lake. I highly recommend this upgrade! Both hostesses were so accommodating and waited on us hand and foot. Most wonderful bed, down comforter, and feather pillow ever. We stayed in one of the historic rooms which was complete luxury. Rooms not completely sound proof,..people would be wise to keep this in mind.

Stayed April 2013, traveled as a couple

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Kenneth W, Front Office Manager at The Pfister Hotel, responded to this review,
April 29, 2013

Thank you so much for sharing about your experience!! And we so glad to hear you tried our new Club Lounge on the 23rd floor. We are very excited and even more so that people like you are enjoying it. Ill be sure to apss your kind words along to the attendants upstairs. Again thank you and safe travels.

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The Pfister Hotel, built in 1893 has been the premier downtown Milwaukee hotel for over a century, and continues to celebrate a tradition of gracious service and impeccable style. From the moment you arrive, you'll notice the extraordinary architecture, and a welcoming ambiance marked by a priceless Victorian art collection which rivals that of any hotel in the world.
The Pfister Hotel in Milwaukee has received accolades as being the best of downtown Milwaukee hotels since it opened. We are proud of our AAA Four-Diamond Award and membership in two of our industry's leading organizations: Historic Hotels of America and Preferred Hotels & Resorts Worldwide....more less

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Pfister Hotel Milwaukee

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