Yes, we will try our best to get the stock to you in one delivery. If any part of your order is temporarily out of stock at the closest branch to your location, we are able to do split deliveries where there is stock available from another branch. If there is any issues regarding your order we will contact you prior to dispatch.

Certainly! As we would like to get to know you, please send us an email telling us who you are, what you do and where you are located. Our friendly staff will get back to you and help you out within 24 hours.

We generally do not accept refunds, returns or exchange an item once it has been purchased unless it is faulty. Any decision to refund or exchange an item is at our discretion. Please contact us on (02) 9729 2828 for more details.

Yes, there is a 1 year warranty to all mechanical, electrical and cooling products, which starts on the day the invoice is processed for your order. You must produce the original copy of the invoice a long with the product if you would like to claim for a refund or replacement under warranty. The warranty only covers for the product(s) only and does not cover for labour, postage or handling.