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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

Hyatt.com

US$146

Expedia.com

US$146

Booking.com

US$146

Orbitz.com

US$146

Travelocity

US$146

Hotels.com

US$146

Cancelon

US$163

Priceline

US$146

Hotwire.com

US$146

ZenHotels.com

US$149

TripAdvisor

US$145

HotelsForEveryone

getaroom.com

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Certificate of Excellence

What is Certificate of Excellence?

TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.

All reviews front desk staff nice hotel would stay here again convenient location franklin cool springs galleria mall volleyball tournament breakfast was excellent a great place to stay oatmeal lots of restaurants great room pleasant stay room was clean and comfortable staff was friendly king suite the breakfast area

Our trip to the area was for a medical procedure that required a follow-up visit early the following morning. This hotel was a short distance to the clinic with easy to maneuver traffic. Following the procedure, the hotel room was quiet and spacious for rest...More

Review collected in partnership with Hyatt Hotels

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Date of stay: February 2019

Thank marian s

Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 3 days ago

Dear Valued Guest -
Thank you for your review! We are so happy to hear we were able to provide a quiet place for your recovery. We hope you are doing well, and would love to see you back on your next trip to the...More

The Hyatt Place Franklin Tennessee is a great place. We have been staying here for four or five during our travels from Indiana to Florida, Friendly, efficient and accomodating staff. Well maintained facility. One of the best “hotel breakfasts” available. Close to outstanding shopping and...More

Date of stay: February 2019

Thank Ponyman2019

Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 3 days ago

Dear Valued Guest -
Thank you for your review of your most recent stay with us! We are so happy to hear how much you enjoyed our breakfast offerings, as well as our kind staff! I will definitely be sure to give your kind words...More

Was in Nashville for work and stayed a couple of extra days to hang out and have fun.
The manager was lovely and her staff were exceptional.
The rooms for the conference were great less a couple of HVAC issues, of which they remedied quickly....More

Review collected in partnership with Hyatt Hotels

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Dear Valued Guest -
Thank you for your review! We greatly appreciate your kind words, and I will be sure to share with the team. Thank you so much for choosing Hyatt Place Nashville/Franklin/Cool Springs. Please come back and visit us on your next trip...More

Planned a little weekend getaway and found this hotel via Booking.com. I’ve never stayed at a Hyatt before, but I certainly will again. This place is exceptional! The location is perfect - situated in the heart of Cool Springs. The staff was amazing! Very friendly...More

Dear Valued Guest -
Thank you for your review! We are so glad to hear how much you enjoyed our clean and spacious rooms as well as our friendly staff. We would love for you to come back and visit us on your next trip...More

This particular Hyatt Place has taught its staff well...not just the basics of Hotel 101, but in good ole southern hospitality...you can’t fake that. You won’t be disappointed ! Expect a delicious cookie upon arrival too : ))More

Review collected in partnership with Hyatt Hotels

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Dear Valued Guest -
Thank you so much for your review! We greatly appreciate your kind words, and I will be sure to share your review with our entire team. We are thrilled to find out how much you enjoy our cookies, and would love...More

Thank you for your inquiry. We do not have a washer and dryer on property for guest use. However, we do offer a laundry service, that gives you the opportunity to deliver your laundry items (in a hotel provided laundry bag... More

Thank you for your inquiry. We do not have a washer and dryer on property for guest use. However, we do offer a laundry service, that gives you the opportunity to deliver your laundry items (in a hotel provided laundry bag) to the front desk anytime before 9AM. We will then send them off and have your items back by 7PM that evening.