Cell Phones: Where can I get support for Kies 2.6?

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Kies 2.6

Kies lets you conveniently access multimedia content such as photos, music, or movies from a single application. You can play, edit, or share multimedia from Kies by connecting a Samsung device to your computer; you can synchronize contacts and calendar events from your computer to your device; and you can transfer all of the photos from your device to your computer. To download Kies for your computer, visit the Kies website.

Kies Lite Mode Kies Lite mode launches the application with a reduced set of features. It uses fewer system resources and lets some key features of Kies run more efficiently. Using Kies Lite mode, you can access and use these features more quickly: Firmware Upgrade, Sync Data, Backup, and
[FAQs]

Connect to Kies Connect your device to Kies 2.6 using the USB data cable. Getting Started Prior to connecting your device to your PC, review the following information to ensure your connection runs smoothly. Ensure that there is only one version of Kies downloaded onto your PC. Close all
[How-To Guide]

Sync Contacts with Your Computer You can sync the contacts between your computer and your device. You can sync contacts to Microsoft ® Outlook ® or the Windows ® Address Book on computers running Windows. Note: Only contacts saved locally on your device will be synchronized with your computer.
[How-To Guide]

Sync Calendar with Your Computer You can sync the calendar between your computer and your device. You can sync calendar items to and from Microsoft ® Outlook ® on computers running Windows ® . Note: Only calendar events saved locally on your device will be synchronized with your computer.
[How-To Guide]

Sync Tasks with Your Computer You can sync tasks between your computer and your device. Connect the device to your computer. Open Kies. Click the Sync tab. Click the Sync Tab Mark the checkbox next to Sync Tasks with Outlook. Mark Sync To Do with Outlook Select All To Do to sync all
[How-To Guide]

Transfer Between Two Samsung Devices You can transfer content between two Samsung devices connected to Kies simultaneously. You can transfer calendar events, contacts, memos, music, photos, and videos. Connect both devices to your computer. Open Kies. Click the Import/Export Tab Click the
[How-To Guide]

Manage Contacts Click Contacts below your device's name in the left panel to manage the contacts available on your device. You may need to select a tab at the top of the contacts list to display your contacts. There is a tab for contacts stored on your mobile device, contacts stored in an
[How-To Guide]

Upgrade Firmware Note: Visit www.samsung.com/us/support/ and locate your specific device for detailed upgrade instructions. Important! An update may not be available for your device due to wireless-service-provider limitations, lack of update, or unsupported models. Note: A software update
[How-To Guide]

Emergency Firmware Recovery If the firmware upgrade for your device fails, you can use the emergency firmware recovery feature to revive your device. Important! This option will only be available if you have started a device upgrade with Kies and it was either interrupted or it failed. If the
[How-To Guide]

Transfer Backup File from Other Devices You can restore information contained in a backup file from another manufacturer to your Samsung device. Note: This feature may not be available on all devices supported by Samsung Kies. Some Samsung devices may require the use of Smart Switch™ and will
[How-To Guide]

Downloading, Installing, and Uninstalling Kies You can download Kies for free from the Samsung Kies website. Installing Kies Disconnect the USB cable from the device before continuing. Go to www.samsung.com/kies. Click the DOWNLOAD FOR WINDOWS button, and then click the DOWNLOAD KIES
[How-To Guide]

Back Up and Restore Your Device You can create backups of the content on your device, letting you restore data quickly and easily. You can back up the following content from your device: Contacts, S Memo™, S Planner, Call log, Message, Videos (internal memory), Music (internal memory), Photos
[How-To Guide]

Restore Android™ OS from Kies Kies can help you restore the Samsung Android operating system (OS), sometimes referred to as your device's firmware, to your device. If your device fails during an update and cannot be recovered using emergency firmware recovery, or if you have installed a custom
[How-To Guide]

Create Photo Album You can create a photo album for use in your Kies library. To create a new photo album, hover over Photos below Library and click Add Playlist Button . The new album will be added below photos with the default name New photo album. You can immediately rename the album or
[FAQs]

Import Music You can import music stored on your computer or a CD into your Kies library. Import iTunes ® Playlists You can import playlists into your Kies library from iTunes. Click File > Import iTunes playlist to Library. All playlists you have created in iTunes, and all related songs,
[How-To Guide]

Import Photos and Videos You can import photos and videos stored on your computer into your Kies 2.6 library. For this example, we will guide you through importing photos. Connect your device to your computer. Click Photos below Library in the left panel. Browse to Photos location and click
[How-To Guide]

Automatically Add Multimedia to Kies You can set Kies to automatically add multimedia content to your Kies library when it is added to your computer. Note: This feature is available only for Windows ® . Click File > Automatically add multimedia to the Library. Click File Select Designated
[How-To Guide]

Samsung Story Album Kies provides you with access to view story albums stored on your device. Note: This feature is available only for Windows ® . Installing Story Album Viewer Story Album Viewer is not installed on your computer until you request it. To install Story Album Viewer: Open
[How-To Guide]

Manage Music You can play music stored on your connected device or play music you have added to your Kies library. Kies can play the following music file formats: 3GA, AMR, ASF, FLAC, MP3, MP4, OGG, WAV, and WMA. Play Music on a Connected Device To play music stored on a device connected to
[How-To Guide]

Viewing and Managing Photos and Videos You can view photos stored on your connected device as well as those you have added to your Kies 2.6 library. To view photos in Kies 2.6, click Photos below your device name or Library in the left panel. Viewing Photos Sorting Photos in List View Click
[How-To Guide]

Create and Manage Playlists You can create, edit, and transfer playlists in Kies 2.6. Create Playlists You can create a music playlist for your connected device or for use in your Kies library. You can also create a video playlist for use in your Kies library. Hover over Music or Videos
[How-To Guide]

Library View Settings Each Kies content library allows you to customize the displayed information. You can add and remove columns, sort your content, or view your content using thumbnails. Open the library you want to customize. Adding and Removing Columns from List View To add or remove a
[FAQs]

Language Note: This feature is available only in Kies for Windows ® . You can change the language Kies 2.6 uses by clicking Tools > Preferences. Click Audio CD Click the drop-down box below Language and select a language. Click Audio CD Click OK to return to Kies. The new language
[FAQs]

Finding Duplicate Content You can find possible duplicates of content in a Kies 2.6 library. Click the library you want to check for duplicate content, and click Kies Duplicates View Button. to switch to the duplicates view. To return to the normal view of your content, click Kies List View
[FAQs]

Updating the Kies Application From time to time, Samsung will release updates to the Kies 2.6 application. These updates add support for new devices, contain bug fixes, and can also contain new features. To check for updates to the Kies application, click Help > Check for updates (when using
[FAQs]

Kies Doesn't Recognize Your Device Kies does not support all Samsung devices. If you are having problems connecting to Kies with your device, check your device's support page to see if Kies supports it. If you have used Kies with your device before, or you have confirmed your device is
[How-To Guide]

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