Speaking at the Institute of Directors Annual Convention 2014, Dido Harding, CEO of TalkTalk, said: “The digital economy is going to change all businesses in Britain, and driving growth in the UK over the next 5-10 years. It’s only just beginning. Only half of Britain’s small businesses have actually got websites. A third of Britain’s SMEs say they don’t have basic digital skills. If you have a plumbing emergency late at night, you’re going to google an emergency plumber, and the plumber that has a professional website is the one you’re going to call. In every walk of life, businesses, charities and individuals, the digital revolution is only just beginning.”

She summarised by saying: “Half of the UK’s small businesses don’t have a website. Those that do are growing three times faster.”

"Embrace the digital world" by listening to Dido Harding's speech on YouTube.