Assembly may be required for this item based on shipping location and delivery method. Items shipped via In-Home Delivery will be placed in the room of your choice and assembled. All packaging will be removed and recycled at our warehouse for Local In-Home Delivery, or placed at your curbside or nearest trash pickup area for Long Distance In-Home Delivery. Items shipped via Basic Freight Delivery or picked up
in store will require assembly. Easy-to-follow instructions will be included in your order and are also available by clicking the Assembly Instructions link below. You can view your assigned delivery method in your Cart. If you have any questions, please email or call us at 800.606.6252800.606.6252.

At CB2, we stand behind the quality of our products and want every purchase to be a positive experience. We will do our best to make things right if you are not satisfied.

Non-Furniture Items

We will accept returns and exchanges of non-furniture items if they are returned within 90 days of customer receipt, a valid proof of purchase is provided, and items are returned in good condition (unused and unwashed).

Stock Furniture, Rugs and Rug Pads

If you are not satisfied with your Stock furniture, rug or rug pad purchase, you must contact us within 7 days of delivery or pickup to arrange a return. The item must be returned within 30 days of delivery or pickup. The item will be inspected upon return, and a refund amount will be determined based on its condition. For furniture orders placed online, please call us at 800.606.6252. For orders placed through a store, please contact the store where the sale originated.

Special Order Upholstery

We require a 50% deposit for all Special Order upholstery. This deposit is nonrefundable after a 72-hour change/cancellation window. These items are made to your specifications and cannot be returned or exchanged.