Return and Exchange Policy

At StyleBell we want you to be 100% satisfied. We will gladly take back or exchange any merchandise, as received with original packaging, within 30 days of receipt of purchase. For defective items please contact our Customer Service department toll free Monday - Friday (9AM to 5PM EST) by calling 1-888-322-9959, or send an email to CS@stylebell.com.Please note that StyleBell is not responsible for return shipping costs.

Note: We do no accept the return of any and all USED liquid, foundation, cream or gel hair care products. This includes keratin treatments, hair concealers and hair loss fibers. We also do not accept USED hair brushes, combs, tweezers, scissors, and shears as this is a sanitary concern.

Return Procedures

We encourage you to protect yourself from loss or theft by insuring your return shipment. Remember to save your receipt until you receive your refund from us. Please note that StyleBell is unable to issue a credit or refund for any items damaged or lost on their way back to us, so take special care in packing your item.

1. Re-pack the item in the original manufacturer's packaging and place in shipment box. Please be sure to include all items, pieces, and parts. If you wish to keep a promotional item or free gift included with your original purchase we will simply deduct the cost of that item when processing your refund.

2. Fill out the return form that was included in your package with all of your return information provided and enclose it with the item so we can either expedite the reimbursement to your original payment method or exchange your item.

3. Send it back to StyleBell via your preferred carrier. Please note you are responsible for the return shipping charges. The address is: