Your experiences with FW v0.140.47.0 for 8xx5 and 9xx5 series (2010 models)

Hi,

Please share your experiences with this new SW version here in this topic. Channeling your input will make it easier for users to search and find relevant info.

Discuss here all your experiences when upgraded to the new version: new, old, positive, negative.... (for example, the "sound drop at HDMI problem" or the "black screen during zapping problem" is solved !).

Q55xx_0.140.47.0(Publication date: 2012-03-14)
∑ Long movies will not play until the end. (not a download issue)
∑ Loss of services from channel grid in DVB-S when using ECO-Multiswitch.

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Dear customer,

Due to our global IT structure, there might be a delay in the uploading/synchronising of new SW releases (and their release notes).
Please, have a little patience if you cannot immediately see the new files on our web pages and try 1 or 2 days later. We are aware of it, and are constantly trying to improve.

Is it normal that teh file is classified as 14.03.2012 but inside the archive is 20.12.2011?

Philips continue to make the same error (after a lomng time - and many reports).

Philips relase the firmware without the changelog.
The changelog will be available sveral days after firmware relase.
The changelog should be availavble both (inside tehs ame archive of the firmware)
Before to upgrade I have to know the changelog.

The firmware date (published) is not teh real firmware date.
The info about teh date should be the firmware date and not teh publish date.

I sent many email to Philips to fix some errors in localization. No one answer.
Is it the right mode to work? No. Is the worst one.

The firmware date (published) is not teh real firmware date.
The info about teh date should be the firmware date and not teh publish date.

(...)

Would you buy a car that's designed and build on the same day?
I rather wait a while until the company has done some (smoke) test that the car functions and is safe. So that if I press the break, it does not accelerate...

But I do aggree with you that the changelog should be in the same file.
I mean, I could live with one or two day delay, but more is actually ridiculous...

Which is the problem to publlish some days after but include the changelog with the firmware?
Also because the engineer that develop teh firmware knows very well which are the changes.

It's a process problem. The process should be very clear and linear (most of the big brand - except Philips - did it)

- Develop the firmware

- When the firmware is ready prepare the changelog

- When the changelog is ready prepare the archive

- Put the firmware on web site reporting the firmware (internal) date and not like now the publish date (that can create a misunderstanding between expected date=publish date and real internal firmware date - 3 months before)

Note: the firmware has some localization problm. I reported it a lot of time and after more than one year the error is again in place. I reported to opensource (as explained) but no one answer.
Which is the scope of a support team if they didn't answer?

@Toengel@Alex

I understand now the meaning.

The firmware date is 06.03.2012.
Probably the file that I downlaod this morning was not update yet. Was a problem of file synchronization on different server

@Toengel@Alex

Could you help me to forward to the right Philips team my report about localization?

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