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2001 Ford Taurus Owner Comments

Taurus

75,000 miles

A D V E R T I S E M E N T S

The contact owns a 2001 Ford Taurus. While attempting to place the vehicle in drive, the gears would not shift and the brake lights would not activate. There were no warning lights illuminated on the instrument panel. The contact was experiencing the same failure as listed in NHTSA campaign number: 04V106000 (exterior lighting). The contact, a mechanic, reached out to the dealer to purchase parts for the repair, but the dealer refused. The contact was informed that he would have to bring the vehicle in for the repair to be performed. The vehicle was not repaired. The failure mileage was 75,000.

Taurus

miles

The contact owns a 2001 Ford Taurus. The contact stated that the brake lights failed to illuminate intermittently and that the vehicle was difficult to shift out of park. The failure occurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

Taurus

103,000 miles

The contact owns a 2001 Ford Taurus. While the contact was driving, he was informed by another driver that the brake lights on his vehicle were not working. The contact did not notice any differences in the vehicle prior to the failure. The vehicle has not been diagnosed by the dealer. The speed was unknown. The current and failure mileages were 103,000.

Taurus 6-cyl

Automatic transmission

91,097 miles

A D V E R T I S E M E N T S

The contact owns a 2001 Ford Taurus. The contact stated that the vehicle's battery was completely dead. He tested the battery and alternator and they were fine. He jumped the vehicle and noticed that the brake lights were not functioning. He called the dealer and they advised him of a part that he needed to repair the vehicle. When the contact went to pick up the part from the dealer, he noticed that it was a recalled part. At that point, he discovered NHTSA recall number 04V106000 (exterior lighting:brake lights:switch). The dealer stated that his vehicle was excluded from the recall and he would have to pay for the repair. The vehicle remains at the dealer. The current and failure mileages were 91,097.

Taurus

miles

On March 6, 2001, I purchased a 2001 Ford Taurus LX, from chino hills Ford, chino, California 91710. On April 6, 2001, the vehicle was taken to Ford West, artesia blvd., bellflower because the car would not go into park when the brakes were applied. The strange part is when I phoned the dealership and explained the problem, they gave me instructions on how to shift the gear as if it was part of my owner's manual. I got the impression that this was a very common problem for the Taurus vehicle. When the service deparment at Ford West pulled the information up on the car from the computer, it was revealed that the car's rear bumper had been replaced when it had 5 miles on it. (this was never disclosed to me). I picked up the car drove home and the brake switch went out again. This time I called chino hills Ford to have them replace the brake switch. I drove the car to chino hills on April 12, 2001, I was told by one of the service personnel that there were loose wires and I had no brake lights. All of this was assessed by him without taking the vehicle into the service area. Chino hills supplied me with a rental and said it would probably take a day to repair. I was under the impression that the dealership would check the car thoroughly since this problem has occured more than once in such a short time of purchasing the vehicle. When driving the car I could feel that the brakes were still not working properly, so I called the dealership only to feel as though they were not taking my concerns seriously. To make a long story short the brakes failed twice on the car. Two engineering companies investigated and found oil in the brake line. Now Ford does not want to compensate me with a new car and out of pocket expenses for a rental. A more detailed letter has been sent to Ford Motor Company, product claim department. I desperately need your help. Ford says the car is ready, but I fear for my fami ly's safety!!!!

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