2. Redeeming kms. to fly with LAN, oneworld and and affiliated airlines

The quickest and most convenient way to redeem a flight with LAN is at LAN.com, using the Flexible Redemption service.You can also redeem a flight through our Contact Center or LAN Offices, paying the corresponding service charge. If you redeem kms. through a travel agent, you’ll have to pay the service charge they apply.

The LAN leg is calculated using the Flexible Rewards Table and the leg on the affiliated airline is calculated using the oneworld Rewards Table. The number of kms. you need to redeem a flight with a leg on another airline is equivalent to the sum of the two previously mentioned legs.If the journey doesn’t involve any LAN flights, the number of kms. is calculated by adding together the legs using the oneworld Rewards Table.

Yes, you can buy LANPASS KMS. through LAN.com. Each kilometer costs 2 US cents (1 km.= US$ 0.02). A minimum of 1,500 kms. and a maximum of 100,000 kms. can be purchased during twelve consecutive months.

Flights redeemed using LANPASS KMS. can be changed when the ticket's conditions allow it.When permitted, this can be done at no extra charge through LAN.com (date changes only and for flights of the same or lesser value) or for an extra charge through our Contact Center or any LAN office. The following applies for tickets to be changed:

If the change requires more kilometers, the difference will be discounted from the same account used to redeem the original ticket. Such changes are only available for flights operated and sold by LAN.

If fewer kms. are needed, the difference is not refundable. If a subsequent change is requested and requires the same number of kms. as those used to redeem the original ticket, the difference can be used for this subsequent new ticket.

Tickets purchased using LANPASS KMS. can be refunded when the ticket’s conditions allow it, paying an extra charge which will vary depending on the award and based on the information published at LAN.com. Returns may be requested at the Contact Center or LAN offices. The kms. that have not expired will be credited to the member’s LANPASS account. To get a refund for a ticket purchased using kms., the following conditions must be complied with: