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Access free webinar highlighting steps to take to protect therapists, patients and the community during COVID-19 crisis Pittsburgh, PA, April 1, 2020 – To provide much-needed guidance to rehab therapists on how to adapt care delivery during the current COVID-19 epidemic, Net Health is providing free access to “Social Distancing for Rehab Therapists,” the latest […]

Before Covid-19 took off in the United States, Reliant Urgent Care, an urgent care clinic with an occupational medicine business based at Los Angeles International Airport (LAX), was processing 550 patients a day. In just a few weeks, Reliant started losing 150 patients a day. At the same time, Reliant’s employer services dropped by 90% […]

Net Health’s CIO Jason “JJ” James and many other industry leaders lent their expertise to a recent article from CIO.com, which discussed the growing benefits and opportunities of marrying healthcare with artificial intelligence and machine learning. With its rising popularity and potential usefulness in healthcare, it’s important to take this technological advancement seriously and hear […]

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Resources The Patient’s Experience and Your EMR: Is Technology Helping or Hurting?

The Patient’s Experience and Your EMR: Is Technology Helping or Hurting?

Today’s hospice care value is often measured by data-driven scores, namely the CMS Hospice Item Set (compiled from EMR documentation) and CAHPS scores (compiled from caregiver/family experience evaluations). Do today’s technology systems help or hurt the heart of hospice care: the patient and family’s experience?

Watch this webinar to hear from hospice industry educator and technology innovator, Joy Berger, CEO of Composing Life Out of Loss.

At the end of this webinar, you’ll be able to:

Describe the patient and family’s core expectations from hospice professionals

Pair these expectations with key uses of your hospice’s Electronic Medical Records (EMR) that can impact the patient/family’s experience of care, positively and negatively

Assess strengths and gaps to improve how you use your hospice EMR as a catalyst for the “heart” of the patient/family’s experience