Analytics and Health

Overview

Once you've published a version of your Actions project, you'll start seeing
analytics data in the Actions console within 24 hours. These analytics
provide information about usage, health, and discovery.

Usage

Visit the Analytics section of the Actions console and go to the Usage
tab to see these stats:

Active users: The number of users who have used your Action on any given
day. You can also use the toggle at the top to see the number of users who
have been active over the previous 7 days or 28 days and compare them to
"returning" users who were also active over the prior 7 or 28-day window,
respectively.

Conversations: The number of conversations users had with your Action on a
given day. A conversation is a single, complete interaction with your Action,
starting from invocation and ending with the user exiting the context of
your Action.

Messages: The number of messages sent by users to your Action in a given
day.

Average conversation length: The average length, in seconds, of
conversations with your Action.

Abort rate: The percentage of time users exited from or aborted from a
conversation with your Action.

Note: Clicking on Filter will give you additional viewing options, like
seeing the usage analytics for individual Actions or viewing them by platform.

Health

The health section helps you track the following metrics related to the quality
and health of your Action:

Errors: The number of errors your Action's cloud endpoint returned on a
given day. If you have a large number of errors, you may want to look at
your logs to identify what is causing your endpoint to crash or behave
unexpectedly.

You can select the View logs link to view your project's logs in the
Google Cloud console. You can learn more about reading these logs on the
Troubleshooting page.

Action latency: The latency of your Action's endpoint. If your latency is
very high or regularly spikes, your users may be having a very bad experience.

Experienced latency by user: The latency felt by a user on each request
to your Action. This metric illustrates what users experience when interacting
with your Action.

Note: Clicking on Filter will give you additional viewing options, like
seeing the health analytics for individual Actions or viewing them by platform.

Discovery

The discovery section shows information about how users are discovering your Action.

Sometimes, when users say a phrase related to your Action, Google will recommend
that the user try your Action, even if the user did not explicitly specify your Action's invocation name. We
show you a table of which phrases led to Google recommending your Action. The
columns in this table are described below:

Matched spoken phrase: The user query that led to Google recommending
your Action.

Matched action: The intent that the user’s query mapped to.

Impression: The number of times this phrase led to Google recommending
your Action.

Selection: The number of times a user invoked your Action after Google
recommended it. This number cannot exceed the number of impressions this phrase
has.

Selection rate: The percentage of impressions that led to a selection. A
low percent rate indicates that many users are opting to use other Actions for
this particular query, whereas a high rate indicates that your Action is
popular for this query.

Directory

Ratings summary: Your Action's average rating, total number of ratings, and
number of users who rated your Action at each score.

Average rating: Your Action's cumulative average rating over time, or the
average of all reviews on a given day.

Ratings over time: The distribution of your Action's cumulative rating
scores over time or on a given day.

Mobile Actions directory page views: The number of times your Action's
directory page has been visited per day. Views can be filtered by geographic
region, language, and other useful categorization options.

Invocations initiated from Actions directory: The number of times your Action
has been invocated by the user pressing the "Try it" button in the
directory. Invocations can be filtered by Action, geographic region, and
other useful categorization options.

Additional analytics and monitoring tools

In addition to the console's built-in analytics page, we support a number of
third-party analytics and monitoring tools that may be helpful for you to
further track your Action's success and quality.

You can learn more about these external analytics and monitoring tools
here.