The telephone sales skills workshop will help develop the telephone selling skills of your telephone sales team, with the purpose of achieving and exceeding targets.

Facilities (1)

Where and when

Starts

Location

Different dates available

Belfast CityCounty Antrim, Northern Ireland
See map

Starts

Different dates available

Location

Belfast CityCounty Antrim, Northern Ireland
See map

To take into account

· What are the objectives of this course?

Create a successful structure for telephone sales calls which will assist in creating a winning environment. Learn how to greet the caller in a professional manner which builds rapport and trust.

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What you'll learn on the course

Sales

Team Training

Sales Training

Training First Aid

Sales Techniques

Sales Process

Sales Marketing

Sales skills

Sales Strategy

Training

Sales support

Course programme

Telephone Sales Training

Develop telephone sales skills which support successful selling and client relationships. Skills will be developed through on-going training and reinforcement to fully develop the selling ability of the sales team:

Getting Past the Gatekeeper

Build Client Relationships through rapport

Develop better listening skills

Developing sales skills that work

Probing and Questioning skills

Sell the Benefits v Features

Cross sell and Up Sell

Objection Handling

Closing Skills

Listen to your trainer make live calls

Qualify potential clients quickly with careful questioning

Identify client needs by careful questioning

Successfully cross sell and upsell clients

Pre-empt objections

Influencing with Integrity

Identify and sell opportunities

Get commitment to proceed successfully

Add to comparator

Telephone SellingSalesxcellence

Price on request

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