Terms & Conditions

Please note that all Bergbruidjie's content on this site are Trademark & Copyright protected and may not be used without Bergbruidjie's consent.

You may only download content displayed on this Site for non-commercial, personal use and to share with friends on social media – please always tag the source “Bergbruidjie”.

You may not copy, modify or use any of the content for commercial use and re-selling. Please respect Bergbruidjie's content and designs and do not exploit any of the content on this site in this matter.

Purchase Agreement

By processing your order through Bergbruidjie website you agree that you have entered into a contract with BERGBRUIDJIE PTY LTD and that you accept the Terms & Conditions as stated and which govern your transaction(s) with Bergbruidjie.

Payment

You can pay using your credit card via Payfast or do an EFT. If you pay via EFT you have 24h to make payment.

Orders will only be processed once Bergbruidjie have received the money.

Confirmation

You will get a confirmation email when we placed your order and received your payment and we will inform you of the shipping date.

Stock & Shipping

We try our best to ship orders within 10 days of receiving payment. Please order well in advance as shipping can take longer during busy periods or when we are out of stock. Please note that some products will take longer to manufacture. Read the notes at each products information.

Returns

Custom orders cannot be returned or replaced because we won’t be able to resell it.

If your clothing does not fit we can exchange it for you for another size, the courier cost will be for your own account. You need to inform Bergbruidjie within 3 days of receiving your parcel and items need to be returned within 7 days of receiving it in its original packaging.

In the unlikely event that your product might have been damaged by the courier company, you need to inform BERGBRUIDJIE immediately upon receiving it, and send the item back in its original packaging and unused. The courier fees will be for Bergbruidjie's account.

Jewelry

We unfortunately do not offer returns and/or refunds on jewelry as we manufacture on order confirmation only.

Website Changes

Bergbruidjie reserves the right to make changes to products and pricing at any time.

Privacy

Bergbruidjie will never sell customer personal information to third parties - we only use the info to send you your order or to send new product info.