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Sorry neither of those are beneficial for this purpose. I'd need the actual model number found on the back of the tv, and the roku will be a much shorter number

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Customer reply replied 1 year ago

Since this isn’t my house or tv I want to stop till friend gets home. She left and I was just trying to finish. I also want yo cancel. I was good this $5.00 was refundable. Can you help me with that?This wasn’t what I expected do want money back and to cancel

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.