B. Technical service1, We calculate the capacity and recommend the best models.2, We design and develop the new products according to your requirement besides our standard products.3, We supply you the professional refrigeration technical support and electronic technical support for your installation, debugging and operation.4, We supply the spare parts and technical support in & after the warranty time.5, We supply the training course to your workers at our factory if you need.

C. After sale service

1. One-Year guarantee for whole unit and all parts free2. Life time maintenance3. Machines have to be strictly adjusted before delivery and deliver with firm & reliable packing and transportation.4. Supply the professional refrigeration technical support and electronic technical support for your installation, debugging, operation and maintenance.5. Supply free training course to your workers at our factory if you need.6. Supply the spare parts and technical support in & after the warranty time.7. Spare parts and technical support at most economic prices after the warranty.8. 24 hours on line service each day by telephone.

FAQ

1. What makes you different with others?

1) Our Excellent Service For a quick, no hassle quote just send email to us We promise to reply with a price within 24 hours - sometimes even within the hour.

2)Our quick manufacturing time For Normal orders, we will promise to produce within 15-20 working days. We can ensure the delivery time according to the formal contract

2. May I know the status of my order?

Yes .We will send you information and photos at different production stage of your order. You will get the latest information in time.

3.Can I use our own brand logo on the products?

Yes. We provide OEM/ODM service to our customers. Our professional engineers having rich experience in heat pump design and manufacture. Just tell us your ideas or provide the drawing, we can help you to carry out your ideas.

4.What is your terms of delivery?

We accept FOB, CFR, CIF, EXW etc. You can choose the one which is the most convenient or cost effective for you.