Convenience Store Decisions, October 2018

Artifi cial Intelligence TechBytes Cybersecurity The Internet of Things Digital Transformation TOP 4 TECH TRENDS OF 2018 Source ZDNet com The 4 hottest tech trends that are transforming the world in 2018 July 2018 DEBIT PLEASE Younger customers are using bank or credit union issued debit cards to avoid debt compared to older generations 93 Younger Millennials aged 24 31 88 Adult iGens 88 47 of World War II Swing Generation consumers aged 73 MOBILE SHOPPERS USE SMARTPHONES NEAR ME SEARCHES 82 of overall shoppers have done a near me search of Millennials have done a near me Source Uberall Inc Near Me Shopping Report EXECUTIVE VIEW of customers use their smartphone them shop 92 search 84 of executives across industries agree that through technology companies are weaving themselves seamlessly into the fabric of how people live today 69 to help Source Mintels Retail Banking and Credit Unions U S 2018 report use their smartphone compare prices 72 of executives report that their organizations seek to gain customer trust and confi dence by being transparent in their AI based decisions and actions 60 of executives report that blockchain and smart contracts will be critical to their organizations over the next three years Source Redefi ne Your Company Based on the Company You Keep Accenture Technology Vision 2018 HOW ARE CUSTOMERS USING THEIR SMARTPHONES WHILE SHOPPING 63 use their smartphone to research products 52 56 search for coupons or deals fi nd nearby store locations 54 check for store hours 62 to YOUNGER GENERATIONS MOST LIKELY TO SAY THEYVE BEEN A SKIMMING VICTIM who suspect theyve been a victim of skimming at the pump in the last 12 months 25 21 15 8 Millennials Gen X Baby Boomers Source CompareCards Fielded July 9 11 2018 20 15 10 5 0 92 Convenience Store Decisions October 2018 cstoredecisions com

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