Trio firmware 5.9 and h.323

Trio firmware 5.9 and h.323

Hi,

I know that the H.323 feature is not officially supported on the Trio but I hope someone can help me here.

I'm trying to use this feature, I have enable H.323 on third line (1st one is SfB, second is a SIP one). I have set a Gatekeeper with auth settings,etc... However, when I make a h323 call with an alias (for example 5000), the call is sended through the Gatekeeper, everything is fine. However, If I make a call using a hostname or an IP (with h323:xxxx), the Trio try to send to call directly to this IP or hostname without passing by the Gatekeeper.

Re: Trio firmware 5.9 and h.323

what are your settings? I just configured settings > H.323 and enabled H.323 protocol and filled in our DMA-IP as the gatekeeper. After that configured Line 4, disabled SIP, enabled H.323, filled in Gatekeeper IP (DMA) and made the settings for identification (Display name=8800, Address=8800 and Label=IP Call). Runs nice and smooth. All types of calls worke fine.

Re: Trio firmware 5.9 and h.323

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Re: Trio firmware 5.9 and h.323

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's