Optum360 Named #1 for End-to-End Revenue Cycle Management Solution for Health Systems for Three Years in a Row in Software Technology and Outsourcing Services

Tampa, FL,
September 21, 2016 (Newswire.com) -
Today, Black Book Research announced for the third consecutive year Optum360 has been named the leading vendor for Revenue Cycle Management Software Technology as well as the leading vendor RCM Outsourcing solutions both in Hospital Chains, Systems, Corporations and Integrated Delivery Networks according the 2016 RCM survey responses of 4,891 hospital CFOs financial system users and business office leaders. Black Book conducts polls and surveys with healthcare executives and front line users about their current technology and services partners and awards top-performing vendors based on performance based on 21 indicators of client experience, loyalty and customer satisfaction.

About Black Book

Black Book™, its founders, management and staff do not own or hold any financial interest in any of the vendors covered and encompassed in the surveys it conducts including Optum. Black Book reports the results of the collected satisfaction and client experience rankings in publication and to media prior to vendor notification of rating results and does not solicit vendor participation fees, review fees, inclusion or briefing charges, and/or vendor collaboration as Black Book polls vendors’ clients

Since 2000, Black Book™ has polled the vendor satisfaction across over thirty industries in the software/technology and managed services sectors around the globe. In 2009, Black Book began polling the client experience of now over 540,000 healthcare software and services users. Black Book expanded its survey prowess and reputation of independent, unbiased crowd-sourced surveying to IT and health records professionals, physician practice administrators, nurses, financial leaders, executives and hospital information technology managers. Over 4,891 users participated in the 2016 polls of RCM client experience in a sweeping seven month set including eight separate studies. Additionally, 1,900 respondents that have not yet fully implemented or optimally using RCM outsourcing or technology provided insight on budgeting, adoption plans, factors driving RCM decisions and vendor awareness. 2,924 representatives of physician practices, groups and clinics, not affiliated with hospital system ownership also participated.