Performance

Performance Management

The Policy Scrutiny and Intelligence team coordinates performance management for the council by supporting directorates in developing and refreshing the council's performance management framework and annual business plan. The team also manages Hounslow's performance management software called InPhase and oversees the delivery of the following outputs:

Corporate Performance Reporting

The Policy Scrutiny and Intelligence team monitors targets against corporate performance indicators and milestones and coordinates the delivery of the quarterly performance report to Cabinet and senior managers to provide accountability for performance, support the decision-making process, and drive service improvement.

Local Authority Performance Solution (LAPS)

The Policy Scrutiny and Intelligence team coordinates the statutory collection of data on key performance indicators and manages its delivery to London Councils for quarterly review and benchmarking with other Local Authorities' data. London Councils shares the outcome of this benchmarking London-wide. The team also reports this to Cabinet and senior managers as part of Hounslow's quarterly performance reporting.

LG Inform Benchmarking Club

The Policy Scrutiny and Intelligence team coordinates the collection of data on key measures and manages its delivery to the Local Government Association for quarterly review and benchmarking with other Local Authorities' data. The Local Government Association shares the outcome of this benchmarking London-wide. The output is also shared this with senior managers of teams whose services are linked to benchmarked measures.

Contact us

To contact the performance arm of the Policy Scrutiny and Intelligence team: