American Express Walkin Drive For Freshers On 25th June to 23rd July 2016

American Express Conducting Walkin Dive for freshers in Gurgaon
Locations. American Express Hiring for Talent Acquisition Team Candidates on Willing and hard working candidates should
be going to Walkin Interviews on sechedule date and venue

Overview of the Business:
At American Express, we serve customers, not transactions. Were widely known for providing superior customer service and have been recognized for a number of achievements including being ranked highest in customer satisfaction within the credit card industry by J.D. Power for seven consecutive years.

Job responsibilities:
Review the disputed claims of AmEx card holders.
Analyze and decide on accepting or rejecting a disputed claim.
Respond to all customer queries in a timely and comprehensive manner to ensure customer satisfaction.
Deliver to the employees, customer and shareholder metrics as per goals.
Highlight issues through feedback and recommend changes in workflows, procedures, service levels, based on customer demands to meet their needs and ensure quality service is given at all times.
Analyze complex information and make sound decisions.
Balance customer interests with the interests of American Express.

Does the job required working in shift: No

Educational Background Required:

Graduate or Post-Graduate in any field from a recognized University can apply.

Desired Profile :
UG: Any Graduate - Any Specialization, Graduation Not Required
PG:Any Postgraduate - Any Specialization, Post Graduation Not Required
Doctorate:Any Doctorate - Any Specialization, Doctorate Not RequiredExperience Required:
Prior customer service experience with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication.

Skills Required:
Strong written and verbal communication.
Ability to work in a fast paced metric driven environment with proficient multitasking and navigation in a windows environment.
Analytical mind & attention to detail.
Knowledge of Amex card product would be preferred.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations

Note: Interested applicants may walk-in directly at the below mentioned offices along with a hard copy of resume and two passport size photographs.

Company Profile :

We are a global services company and the world's largest card issuer. Our direct relationships with many millions of consumers, businesses and merchants worldwide-combined with our leading edge marketing, information management and rewards capabilities-enable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility and create communities of people with common interests.

American Express for 8th consecutive year has been voted among India's top 10 workplaces by the Great Place to Work institute. We ranked 1st in Financial Services, 1st in organizations using analytics to drive Employee Engagement and 1st in best companies Engaging Frontline Staff. We also ranked 2nd in best companies Developing People Managers. We ranked 4th in best companies for Diversity and Inclusion and 4th in best companies for Rewards and Recognition.

In recognition of our consistent performance, we were nominated to the Great Place to Work "Hall of Fame".