Privacy policy

This privacy notice explains how we treat your information. It applies to information we collect about visitors to our website and people who purchase our products or make enquiries about our products. We take your privacy seriously and will not share any information we hold about you with any third party.

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Cyrus Audio Ltd will be what’s known as the ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you and some opinion-based data. This does however include name, address and e-mail contact information

Why we need it

We need to know your basic personal data in order to provide you with news relating to our new products, product promotions or to let you know about competitions. We will not share your personal information with any other company or person.

What we do with it

All the personal data we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information is located on servers within the European Union. No 3rd parties have access to your personal data unless the law allows them to do so.

We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.

How long we keep it

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.

What are your rights?

If at any point you believe the information we process on you is incorrect you request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

When someone visits this website we collect standard internet log information to help us find out things such as the number of visitors to the various parts of the site and how they reached our site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting. Additionally, when you make an enquiry through our website, you provide us with your email address. We may add you to our newsletter to keep you abreast of our activities. Rest assured that if we do, you are free to unsubscribe at any time.

Our use of cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. By using this site we will take it to mean that you are happy to accept our use of cookies.

The cookies used on this website serve a variety of functions. There are cookies required for the proper operation of this website and cookies used for monitoring visitor behaviour, cookies that magically vanish when you close your web browser and cookies that stay on your computer/device for months or years.

Website Operation Cookies

To prevent the ‘cookie’ notice that appears when you first visit our website from appearing constantly, cookies are also set. These are called cwallowcookies, which will prevent the cookie notice from appearing again for 1 year. If you move about this site or return to this site, the cookie notice will not be shown as you have demonstrated that you are happy to receive our cookies in order to use this site.

Visitor behaviour cookies

The site uses four Google Analytics cookies for the purpose of visitor behaviour analysis, allowing us to improve our website and understand where our visitors come from. This website uses the following cookies: __utma, __utmb, __utmc and __utmz, one of which will disappear when you close your browser, the others remaining on your computer/device for some months. If you want to learn more about these cookies, please review Google’s privacy policy.

Managing cookies

Most web browsers allow some control of cookies via adjustments to the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

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Designed and Manufactured in the United Kingdom

Cyrus Cadence App

Cadence allows you to wirelessly browse and select music through your Cyrus unit. Control most of the playback functions of your Cyrus streaming unit with a flick or tap of a finger on your phone or tablet.