Q. Can I get my child locked up? ​A. No. All residents are lodged on a court order.
​
​Q. Who can visit?​A. Parents, step-parents, grandparents, and legal guardians.
​
​Q. How do I drop off my child's medication?​A. Medication can be dropped off at any time; we are open 24/7. All medications must be in the original packaging. Over the counter medications must be unopened and prescriptions must
​have original labels affixed.
​
​Q. Are medical/dental services provided?​A. All residents receive a medical exam within 7 days of admit and when needed for additional
​medical issues. JCYC has a monthly dental clinic, at which time all eligible residents are seen.
​
​Q. What should I do if my child has a scheduled outside medical appointment?​A. Please call the supervisor on duty at 517-788-4460 to schedule a transport.
​
​Q. Does my child need money or clothing items?​A. No. All food, clothes, and hygiene items are provided.
​
​Q. Can I call and speak to my child or can my child call home?​A. Parents are not allowed to call and speak to their child. However, residents are allowed a
​5 minute weekly call home if they are on Advance status.
​​Q. Do the residents attend school?​A. Yes. Residents attend school Monday-Friday, 8 a.m.-3 p.m. Our school services are provided by teachers from the Jackson County Intermediate School District.
​
​Q. Can I drop off my child's school work from their school?​A. Yes. School work can be dropped off at any time. However, parents are responsible for
​ensuring the school work is returned back to the resident's home school once it is completed.
​
​Q. How can I find out how my child is behaving?​A. Parents are welcome to call and ask to speak to a supervisor at 517-788-4460 for this
​information.
​
​Q. Where do I send or drop off mail?​A. All incoming mail must be sent through the United States Postal Service. Mail is not allowed to be dropped off at our facility. Send mail to: 930 Fleming Ave., Jackson, MI 49202​​Q. When is my child's next court date?​A. All court information should be obtained by calling the Family Court Department at ​517-788-4450.
​
​Q. Can my child's pastor and/or counselor see them while they are detained?​A. Yes. Please coordinate those visits with the resident's Probation Officer. If your child does not have a Probation Officer, please contact the Youth Center and ask to speak to a supervisor.
​
​Q. What time can I pick up my child on their release date?​A. Any time after midnight unless otherwise specified on the court order.
​​Q. What items am I allowed to drop off for my child?​A. Postage stamps, books, magazines, and personal photographs (a total of 36).
​
​Q. Do you accept interns? ​A. Yes. For more information, please contact TuWann Trammell, Shift Supervisor by phone at
​517-788-4460 or email at: ttrammell@co.jackson.mi.us