79 Gerber Consumer Reviews and Complaints

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Reviews 1 - 30

Bryan of Bay City, MI
Verified Reviewer

Original review: Jan. 30, 2019

I poured puffs out on my baby's food tray because we had a serviceman at our house so I wasn't paying close attention to the food itself. When I took him out of his high chair he looked like he had a sprinkle stuck in the roof of his mouth. I pulled it out and sure enough it was mouse poop!!

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Cassandra of Knoxville, TN
Verified Reviewer

Original review: Nov. 10, 2018

We found this inside a package of diced carrots today. We are very concerned that residue could have contaminated other package ingredients where the piece is not found so is consumed unknowingly. We sent an email to the company and hopefully they will further investigate their product lines. We took photos.

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Hello, I don't have a baby anymore but I thought buying baby water (Gerber Pure Water for babies) would be good for families if good for a baby plus, there was no more water cause it was very hot, and we were thirsty. I opened immediately and stored properly, and of course refrigerated immediately, we wanted it cold! Tastes like chemicals and a forest of grass, twigs branches mixed with mold. I am ashamed to give to kids! Are they trying to kill us? I called to complain and was told they don't handle the water anymore, a separate team will take my call on Monday! Don't trust these baby waters!!! Filter yourself! They are slowly killing your babies and children! Wow, not first time bad water!!! Warning for all! We did get very sick!!!

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James of Lake Stevens, WA
Verified Reviewer

Original review: Jan. 25, 2018

I've had nothing but issues with my MyGerber account since I created it at the beginning of the year. My daughter eats Gerber formula and just started with the cereals. She enjoys eating well and Gerber fits that need. However, I was looking at Gerber.com and decided to create a MyGerber account. That's when Gerber started dropping everything and decided to blame a 3rd party IT crew for the problems. The biggest 1 is my password. When created passwords need an uppercase, a lowercase, a number, and a special character.

The password that I first used is extremely secure. So were the next 2 that I changed it to. All of them had all the required characters. None of them worked and I was unable to log into my account for nearly 2 weeks. I finally broke down and used a simple password that had lowercase letters and numbers, easily hackable. I then tried to update my settings and profile to get info in correctly and possibly correct my password problems. I clicked update after doing the info and it said there can't be special characters in my street address and my city.

Tried this 3 times and finally gave up and after texting Dottie, called in. While on the phone this last Sunday, the 2nd of 3 calls, my account was locked. None of the buttons worked on the page on any of my devices. I couldn't even log out. All I could do was call, and I presume make a ticket. I gave Gerber until today to get me some indication of them looking at the problem and even actions being taken to fix it. I had to call in again to see if anything has actually been done with my account. The only thing I got as a response was another ticket being made.

I wanted to get info on some of the products that my daughter enjoys and possibly some coupons for formula. I'm still waiting for the coupons though I was told they were sent. I'm not sure I believe anything that anyone at Gerber said to me. My account is deactivated and I am going to post this review everywhere I am able to. PS would it kill you to recognize stay at home dads? Dads are ignored enough anyway with babies. Stay at home dads doubly so.

Stroller I had was very easy to assemble and handled everything well. It was easy to fold up and out away and didn't take up very much room. It was a double stroller and had a place to put the diaper bag and cup holders. There was plenty of room to carry everything. The color was a pretty maroon. It was one of the best strollers and I would of given a ten out of ten and recommended to anyone. If I ever have another child this brand of stroller is what I would buy for my second child.

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Cheryl of Newark, AR
Verified Reviewer

Original review: May 10, 2017

I loved the fact that the Gerber stroller had a thicker cushion for the baby. It lasted thru all 3 of my children and I was able to pass it along to my sister for her 2 children. It had the canopy over the top laid back in case my babies got tired. I was very pleased with my stroller. It was perfect for my needs. It was comfortable for my child and had plenty of storage space for diaper bag, purse, whatever I needed to carry. The wheels never messed up in the 6 years my family put it to use. It was easy to open and close with just one hand if needed. It opened the same through all the years of use.

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Co of Irving, TX
Verified Reviewer

Original review: May 6, 2017

The brand my family used was Gerber. It is a fairly good stroller. My baby likes it so we do not have any issues. We paid a great price for it as well. The toys connected to the top are very cute. My son really likes them. The only thing is the assembly of the stroller was a little difficult. But it folds easy.

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Joseph of Hampton, VA
Verified Reviewer

Original review: May 5, 2017

The Gerber stroller moves good and it's really safe. It didn't cost that much and my kids have liked it. It's just as I paid for and what it showed it was and was what I expected. However, I didn't know I'd have to take it apart to carry it around from truck to car. It's also too bulky and a little big so it's hard to travel with. Plus I would like to be able to change the height easier and able to clean easier. But other than that it's about fine.

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Lyle of Massapequa, NY
Verified Reviewer

Original review: April 27, 2017

It could be easier to assemble. I had some trouble setting it up and needed some assistance to make sure it was safe and secure before I put my baby in the stroller. But now that it's assembled correctly it's easy to use. It folds easily and handles very well on both paved and unpaved roads. I am glad I went with this brand. It is great and safe, and a secure brand. I would definitely recommend it to my friends and family for their children or children they babysit. I'd buy it again for my future child.

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Cynthia of North Miami Beach, FL
Verified Reviewer

Original review: April 26, 2017

Has large wheels and easy release of car seat. However, it handled a little rough and not easy to fold too. I could also not switch views and it's not very easy to clean.

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Ruben of Valrico, FL
Verified Reviewer

Original review: Aug. 10, 2016

The two times I have given my 4.5 month old Rice Cereal from Gerber he had vomit. I must mention that my wife is breastfeeding only. When she introduce this product to the baby is when he had the problem vomiting. In both occasions it happened 4 hours after he ate the product. I called the company and they are going to send me package to send the product to them and have the product tested. I will post a follow up.

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5 people found this review helpful

Miranda of Mobile, AL
Verified Buyer

Original review: July 4, 2016

About maybe a month ago I opened my bottle of apple juice to give to my two-month-old for constipation. It seemed it work a little at first. I only gave a small bottle maybe 5 during the past months and sealed the bottle and put it away. I took it out today and seen what looked like black mold. The juice is good for another year! Idc why this happened or what's actually in the juice. DONT BUY!

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5 people found this review helpful

Y. of Itogon, Benguet, Other
Verified Reviewer

Original review: June 19, 2016

My six month old daughter is a very picky eater, and the good thing is that she prefers fresh foods as opposed to prepared, processed, and artificial foods. She even doesn't like formula. As we were trying to introduce solid food to her, we started with Nestle's CERELAC where she developed some rashes right after feeding. I thought the rashes were caused by external environmental agents, but when we first fed her natural/fresh foods -- no rashes. (This was done on the same day as we were observing her.) I thought I can't feed her anything else but fresh and home cooked stuff. We already bought bottles of GERBER baby food. ("Oh what a waste," and so I thought.)

Evidently, my daughter loves to eat. She eats 3 times in a day, breastfeeds from time to time, and still, she seems to look for something to eat in between those...ha-ha. That's when I introduced Gerber's baby foods to her. I thought she'd get the same reaction she had with the other OTC prepared foods. Surprisingly, she didn't, and as a matter of fact, she liked it, especially Gerber's Applesauce flavor. She can finish a bottle in one go. I don't know why she likes it, but apparently, the different flavors somehow are delectable to her.

I can say, Gerber has perfect consistency, and it does not interfere with my baby's bowel movement. I like that Gerber has different flavors -- it's perfect for my picky eater infant. So from time to time, we give it to her, but of course, her staple meal is still fresh fruits and cooked mashed veggies, eggs, etc. As Gerber indicates, "Infants six months onwards should be given fresh, indigenous, and natural foods in combination with continued breastfeeding," and I do believe so.

My granddaughter recently started eating Gerber rice cereal at the age of 6 months old. She has had a tremor in her right arm, falls to sleep and it is hard to wake her, almost like she was being drugged. I had call 911 twice and my daughter had me take her to the doctor. Could not find what was causing her problems. My daughter breastfeeds her, the only thing that was different was cereal being added to her milk. Gerber has low levels of arsenic in their rice cereal according to their page on the internet, but it does not state that info on the label of the cereal. It must be disguised by another one of those long names that you cannot understand.

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10 people found this review helpful

Lacey of Fallbrook, CA
Verified Reviewer

Original review: Jan. 2, 2016

My daughter was getting irritated trying to suck on a pouch after doing so for a few minutes because it wasn't coming out of the tube anymore. When I cut into it this is what I find. Called Gerber. Had it tested and it is mushroom mold. My daughter has been going through so much since eating this organic Gerber pouch (peas, pears & carrots) on 9/29/15. It is now 1/1/16 she is still having stool tests done to rule out parasites/blood etc. What should I do?

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8 people found this review helpful

Cathyrine of Federal Way, WA

Original review: Oct. 7, 2015

Gerber Graduate Meals - I just wanted to know if anyone else has eaten these and ended up with a weird numbing feeling in their mouth? Took a bite to see what it tasted like. Just odd feeling and weird aftertaste.

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8 people found this review helpful

Martina of Modesto, CA
Verified Reviewer

Original review: Aug. 29, 2015

I put my son Elijah in two contest. I paper won the 25000 yearly contest and now they're trying to tell me that that's not possible.

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7 people found this review helpful

Amy of Oceanside, CA

Original review: July 21, 2015

Yogurt drops - My daughter choked on two of them. They got stuck together in her mouth and she couldn't breathe. Need to get taken off the market.

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19 people found this review helpful

Lindsay of Wilsonville, OR

Original review: May 21, 2015

My eleven month old daughter has been eating Gerber baby food since she first started solids. Last night, I pulled out a container of chicken and rice for her dinner. The container was leaking and had a substantial amount of mold coming out of the sealed container. I immediately called Gerber. The representative with Gerber advised me punctured plastic containers are a known issue. If this is a known issue, why don't they either stop using the containers all together; or come up with a better method of packaging? I will no longer feed my daughter any Gerber products period. I am filing a complaint with the FDA, tomorrow.

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38 people found this review helpful

Clara of Mccordsville, IN

Original review: May 20, 2015

My granddaughter has been feeding Gerber 1st & 2nd foods to my beautiful great grandson. One day she noticed some black specks in the food and thought it may have been seeds from the bananas. Then another time she saw a chunk of something in the squash. She didn't know what it was but it was thick and gooey. She threw away everything.

Anyone who finds something questionable in their baby food should send the food to the local Public Health Department. They have labs and they will test the product and report to you what their findings are. My granddaughter is now making her own baby food and she knows exactly what is in each and every bite, and it is fresh, real food. My suggestion would be to try making your own baby food. It's less costly, not time consuming because it's easy. Just cook, and put the food in a small Ninja food processor/blender and run until the food is fine and smooth. My great grandson loves it.

My son is eight months old, has eight teeth, and has been eating Gerber Puffs for over a month now. My wife and I have noticed that they are very sticky to touch, but fairly easy to mash up and ingest when wet. He has had a couple instances where he was gagging on them before today, but we just assumed he was still learning to eat solid food because he was able to clear his throat on his own or with a light pat on the back. Today, was a completely different story. It was lunch time for our son, and I had given him a few Gerber Puffs to eat. He picked one up, put it in his mouth, and before I knew it, he was full on choking. I was able to see inside of his mouth and could see the puff clogging his airway. I tried to scoop it out with my pinky, while also dialing 911. I ended up pushing the puff further into his throat because of the state of panic I was in.

I was able to get him out of his high chair relatively quick, but he was already turning colors. His face turned pure white, while his lips turned purple and blue. I put him on his back and administered a breath of air and was able to clear the blockage. He began to cry, and I was overwhelmed with joy/terror/anxiety. I was joyful for him being alive, but I was terrified at what had just happened, and now I have an abundant amount of anxiety on what products to feed my son. I began to look closer at this product. Upon further inspection, I was able to conclude that the Puffs are way too sticky. You can put one on your tongue and it will adhere itself to that spot, even if you turn your head upside down, it will not budge.

My guess is that my son put the Puff too far into his mouth, or while attempting to chew some how got the Puff too far back on his tongue and was unable to get the puff clear, which in turn, created a choking situation for my son. I am very angry, because I believe that this is an issue that could have been prevented. I believe that the company should have seen an issue with the stickiness of this product and should have addressed this issue. I hope that no one else has to experience what my family went through today. That was the scariest forty five seconds of our lives.

I have purchased and tasted almost all of the varieties of Gerber Graduates Lil' Entrees that you produce. I am wondering if the person responsible for giving your product their "seal of approval" has ever tried them? They not only taste HORRIBLE but look like something that has sitting out of the refrigerator for too many days. TERRIBLE PRODUCT!!! My grandchildren will eat "people food" from now on. I will NEVER PURCHASE this product ever again!

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40 people found this review helpful

Chantel of Peninsula, OH
Verified Reviewer

Original review: Feb. 12, 2015

I have been feeding my 10 month old organic baby food since she was 6 months old. I have purchased numerous brands. Every time I use the Gerber brand my child has issues. Most often she gets constipated. However, after feeding her stage 2 apples, blueberries, and spinach she experienced explosive diarrhea. Other brands with the same ingredients don't have this effect on her. Other brands also have higher fiber content for the same ingredients than Gerber brand. Definitely will not buy their products again.

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40 people found this review helpful

Cocoa of Tarentum, PA
Verified Reviewer

Original review: Jan. 9, 2015

I have been feeding my son this baby food since he was about 3 months old.. and 2 days ago I was feeding him Gerber 2nd food bananas... and noticed 3 small black specs that looked like hair.. I pulled them out and then I immediately stopped feeding him and was searching through the baby food and found a hair, that looked just like a pubic hair.. about 1/2 and inch long.. was the most disgusting thing I’ve ever seen.. I’m very upset about this because the human body cannot break down food! I don't know how much hair my child has consumed... he’s had tummy aches a few times since eating it.. But never thought anything about it cause I never saw anything before that.. I look at every spoonful that goes into his mouth..

I called them and they are going to send it to their lab to see exactly what kind of hair it is.. I took photos of the hair in the food and also a picture of the side of the container with all the numbers and dates on them.. It just grosses me out thinking about whose hair that is.. where it was from.. and the fact that my son probably consumed some hair is downright disgusting! What exactly can be done about this? Has it ever happened to you? Someone please help.

3 months ago I purchased fruit splasher grape juice. I've been using it, giving it to my baby little by little and today I guess it was at the end of it and I poured into bottle and a black piece came out. Do not know if it is a piece of grape or fungus. For sure I will no longer purchase.

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37 people found this review helpful

Rachel of East Meadow, NY
Verified Reviewer

Original review: Dec. 20, 2014

I poured my son a snack of gerber puffs today and this little piece of what looked to be green glass or plastic fell out of the container. I couldn't believe my eyes. What if my son had been snacking out of the container on his own and ate the item. I immediately called the company. The lady I spoke to was friendly. She said someone would contact me on Monday to schedule a time when someone can pick it up to analyze the object. She also told me she would send me an email so I could email them a picture of the item. I haven't received that email yet. I really hope they take this seriously because I am extremely upset.

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30 people found this review helpful

Rita of Tupelo, MS
Verified Reviewer

Original review: Dec. 17, 2014

I usually buy Pear Juice made by other manufacturers. I decided to give Gerber a try. I was a little wary of the color when I picked up the 32oz bottle at Walmart because the color looked more like apple juice than any pear juice that I have purchased in the past, but because the label said Pear Juice I thought it must be. I tried the Gerber Pear Juice today and could not tell the difference in taste between the apple juice I had and the "pear juice" I just purchased. I love pear juice and going forward will stay away from Gerber brand pear juice because it looks and tastes just like apple juice. How disappointing!!! I did contact Gerber today and they are sending a prepaid envelope for me to return the "pear juice" back. I get heartburn from apple juice and therefore must stay away from it because the heartburn can in turn cause me to have esophageal spasms. I am experiencing heartburn as I write this complaint. I just hope it doesn't cause esophageal spasms for me!!!

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16 people found this review helpful

Ashlei of Twin Lake, MI

Original review: Dec. 16, 2014

I’m Ashlei ** and I don’t want this complaint confidential. My daughter has been sick for almost a week because she has ate squash, carrots, and sweet potatoes that had tiny fragments of mold. The best used by date is: September 25, 2015. I returned all the 30 containers to Meijer in North Muskegon Michigan and the Night GM told me she isn’t sure how far my complaint will go because I was the first. My daughter is now sick and I have to call off work because of this. How've after my picture went viral on Facebook there have been MANY complaints of the same issue. I am highly disgusted and my daughter could be seriously hurt because of this monstrosity. Do you know how much bacteria is in mold?! Let alone if ate by a baby whose body can't handle bacterial infections.

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30 people found this review helpful

Tonita of Beachwood, OH
Verified Reviewer

Original review: Nov. 4, 2014

I very rarely buy Gerber products. I don't use the baby food, formula or juice. I figured I'd try the Gerber Graduate products though (when my son started on solids). I purchased these products all at different times; I got the yogurt melts, the puffs (that are shaped kind of like stars), and I got the wagon wheels. In short, my son choked on all of them. The yogurt melt got stuck to the back of his tongue and he started throwing up from choking. I had to reach my finger in his mouth to get it off. Then I tried the puffs about 3 weeks to a month later and the same thing happened. So I figured I'd stop giving him the small pieces and I got the wagon wheels. The wagon wheels were okay at first until he started choking on those too. He would suck on the wagon wheel until it got soggy (it's too big to just put in his mouth and chew it) then chew the small piece but started choking on those somehow too. I give him small pieces of cereal in his snack cup that he never has a problem with but he's choked on every one of those Gerber Graduates snacks I've tried. My son is 9 months old by the way. He was about 7 months when I first tried the snacks, starting with the yogurt melts.

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17 people found this review helpful

Michelle of Maricopa, AZ
Verified Reviewer

Original review: Oct. 29, 2014

I normally don't have problems with Gerber foods but this time really took the cake! I was feeding my son Gerber's Mixed Vegetable and Chicken Dinner when I noticed something moving in the food. Upon closer inspection I realized that it was two maggots. I dumped the food from the spoon (that I was about to put in my son's mouth) on to a paper towel and watched in horror as the maggot crawled around. I will never use Gerber again!!

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