“Fast-paced, team-oriented, decent pay, you'll never get promoted ”

I have been working at Experian Marketing Services full-time (more than a year)

Pros

Plenty of opportunity to learn new things. The corporate culture is very team-oriented, everyone pulls their own weight (which is very hard to come by) and everyone is willing to help out when a coworker needs it.

Cons

Sometimes demanding clients and a corporate culture of doing EVERYTHING the client wants, no matter how unreasonable. The company is not doing so well financially right now, so raises and promotions are much harder to come by.

Advice to ManagementAdvice

Stop bringing in mid-level managers from outside. The Account Manager and Senior Account Manager roles are much different from the Client Relationship Manager, Client Partner and Associate Director roles. When someone is hired in as a CP or AD, they have no idea what the work flow of their AMs and SAMs looks like. They make promises to clients that the AMs and SAMs have to carry out, without understanding what that means to their junior-level employees.

Second - stop harping on how broke the company is. It is very clear that no one is going to get a raise, a promotion, or a full bonus. This is terrible for morale.

I have been working at Experian Marketing Services full-time (more than 3 years)

Pros

Some really terrific dedicated people--but as the job market improves, more are leaving, or switching to other parts of the company.

Cons

Constant shifts in direction, changes in management, layoffs-- and really deficient technology. Clients are leaving citing "unproven technology". And hours are horrendous as people try to "plug the holes"