Returns and Exchanges If you are dissatisfied in any way with your purchase, you may feel free to return unused merchandise for a full refund or exchange within 60 days. Every order arrives with an itemized invoice and contains complete return instructions.

Rush Delivery Rush delivery is available within the continental United States for an additional $9.00. Your order will deliver in-stock merchandise within 3 business days of shipment. Please provide a street address. No P.O. boxes. We may have items due to size or availability that are not available for rush delivery. These will be noted in the product copy as well as in the checkout. Rush charge still applies to orders which qualify for free shipping.

Our apologies, but Rush Delivery is not available on promotional merchandise, such as items found in our emails and weekly sales.

Customer Reviews

"This yarn is soft and easy to knit. I love all the different colors!"

By Sandra L. McCauley
Churchville, NYMarch 16, 2017
March 16, 2017

5.05

"Willow has many wonderful products and yarns....but my favorite is the Wash Heather Yarn. It is so soft, yet knits so well. The variegated colors gives any project a special look. I purchase this yarn a lot."

By Patiann Misskelley
Prescott, MIJanuary 27, 2017
January 27, 2017

5.05

"Willow Wash and/or Heather is the best everyday yarn I've ever used. I just love it. It's unfortunate the price was increased. I will still buy it only not as often."

By Lisa Antonucci
Phoenix, AZDecember 17, 2016
December 17, 2016

3.05

"The color of the yarn is NOT the same as the color in the picture. I am disappointed!!"

By Rose
Hellertown, PAJuly 08, 2016
July 08, 2016

5.05

"This is my first time using Willow yarn and I love it. It's just as soft as everyone says and I love the fact that it doesn't pill. Very nice to work with. I know I will be ordering again. "