Want a promotion? Mind your manners

SAYING “please” and “thanks” could be the key to advancing your career.

More than 80 per cent of employees said that being courteous to co-workers affects a person’s career prospects, according to a study from the staffing services firm Accountemps. Just 14 per cent of those surveyed said that having poor manners at work has no bearing on an employee’s job outlook.

The research revealed that etiquette among workers deteriorates as they climb the corporate ladder, with 70 per cent of those surveyed saying workers become less courteous as they move up the ranks of the workplace hierarchy.

Max Messmer, chairman of Accountemps, said workplace etiquette is about being aware of how your actions affect those around you.

“Time constraints and external pressures aren’t excuses for bad behaviour,” Messmer said in a statement. “While it takes more than just good manners to rise through the ranks, displaying professional courtesy will only help your career.”

The study discovered that open office spaces may be partially to blame for the rise in bad manners. Nearly 40 per cent of those surveyed named using a speakerphone or talking loudly on the phone as the biggest breaches of workplace etiquette. Loitering or talking around a colleague’s desk, eating foods that have strong odours, keeping a messy workplace, and setting the phone ringer to loud were the other major etiquette complaints employees have.