Salesforce – The Connected Platform

Salesforce is one of the most flexible and powerful web-based databases available on the market. More than 200,000 companies and 20,000 nonprofit organizations have already discovered the results Salesforce.com can deliver.

Congregation Connect is built on the Salesforce platform. It is a great starting point for any house of worship looking to track constituents, members, donors, groups, classes, donations, volunteers, and cases.

Why Should Your Organization Consider Salesforce?

Complete view of your constituents

With the Salesforce cloud platform, you can track any data you want. Therefore, your education, fundraising, and event teams can understand every constituent and deliver the right service, message, or answer.

Achieve 100% user adoption

Users will not adopt CRM applications that are hard to use and that are not relevant to their jobs. With the Force.com platform, we can customize the user interface for any type of user. This will make it easier for your organization’s employees to quickly learn the new system.

Connect your CRM with your website

With Salesforce, your CRM app and your website work together seamlessly. Member data captured on the web flows right into your CRM app. You can even build pages or entire sites on the Force.com- 100% in the cloud, with no software or hardware.

Access your data: anytime, anywhere

Salesforce makes it easy to run your CRM apps—including all of your customizations—on popular mobile devices.

1,000+ applications and services

There are more than 1,000 applications and services on the AppExchange. You can find everything from native Force.com applications for accounting, recruiting, and asset management to CRM extensions for email marketing, pricing, and quoting.

See what is happening in your organization

Salesforce makes it easy for you and your users to create your own reports—without the need for programmers. Reports in Salesforce are dynamic and automatically update in real-time when information is added to your CRM. Simply refreshing a report will ensure you are viewing the most current live data.

See only what you need

Salesforce provides granular security and sharing rules to let you decide which users see what information, all the way down to the field level. For example, allow your development staff to see all information related to an individual’s donations, membership, and giving history while only allowing office staff to see basic contact information.

Security

Salesforce uses a multi-layered approach to protect its information, constantly monitoring and improving their application, systems, and processes to meet the growing demands and challenges of security. For more information, visit trust.salesforce.com.