The new website, which mirrors the responsive design theory followed by the Gov.uk website, offers new features such as "pin my flight" which gives passengers easy access to their flight status as they continue to browse online, and a step-by-step guide to flying out from or into Gatwick.

Passengers can also browse a comprehensive guide on travel to and from the airport.

Michael Ibbitson, Gatwick CIO, said: “Our team has created a site that meets the needs of our passengers and creates a seamless user experience whether you’re at home, on the move or at the airport. The site creates a new benchmark for airport websites and demonstrates responsive design at its best.”

Peter Hall, chair of Gatwick’s passenger advisory group (PAG), said: "The five key sections 'shopping and eating', 'flying out', 'flying in', 'picking up and dropping off' and 'passenger facilities' give passengers all the information they need as they plan their trip via Gatwick."

A Gatwick Airport Twitter feed also aims to give up-to-date responses to passengers.

PLEASE NOTE: Your name is used only to let the recipient know who sent the story, and in case of transmission error. Both your name and the recipient's name and address will not be used for any other purpose.

Login

Not a member yet?

Register for a Computerworld UK Account and enjoy unlimited access to our extensive white paper library and exclusive Enterprise multi-user software trials. Account members can also comment on articles and access best practices guides.Register