FAKE: Today I received this strange text message from the company AT & T. : AT&T free msg: Please use this single-use PIN 7s3584 to complete your AT&T Messages login. We'll never call you to ask for your PIN. If you didn't request a PIN, call 800-331-0500 ASAP

Puerto Rico

1week

Caller ID showed "AT&T". I have nothing with AT&T so that was a dead give away.

Pennsylvania

Nov 29th, 2018

Scammer posing as AT&T claims that your account has been suspended. Just hang up.

Mississippi

Nov 24th, 2018

Scammer called posed as At&t if you get such a call.Do yourself a favor and enter nothing & hang up

Pennsylvania

Nov 24th, 2018

Claims to be AT&T and that your account is suspended. Nope don't have an AT&T account. Apparently the scammers are using this number for other scams about other phone companies as well (according to reports people have left). The phone number is being spoofed as well and isn't actually the number calling you anyway.

Mississippi

Nov 23rd, 2018

They called me like 4 or more times the first time I almost believed it was real until they asked for the last 4 of my ssn. Today I took the call and when it asked for my ssn I made up a radom number.(2222) After I gave up that number they said hold 35 minutes for the next operator. Then it hung up.

Idaho

Nov 21st, 2018

Scammer through a cloned number.

Germany

Nov 13th, 2018

Scam. Two messages received today. Phone number is spoofed ATT Customer Service number. But it is NOT att. robovoice claiming to be ATT and asking me to push one to connect to someone for verification of my account, which they say is suspended. Makes me sad people fall for this. If my account is suspended how are they calling me on my cell phone?

Illinois

Oct 30th, 2018

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Brent

Oct 28th, 2018

Phishing SCAM. This is a spoofed number attempting to get your Verizon information. These scammers have been using this number for more than 5 years.

California

Oct 13th, 2018

I got a call claiming to be verizon and that my account was suspended. I hung up, made a call and opened a few apps. Phone works......This is a SCAM..... NEVER respond to a call like this. Hang up and try your phone and if your worried call the real customer service number on YOUR BILL or on the WEB SITE.

Louisiana

Sep 26th, 2018

Got multiple calls and they left a message saying my Verizon account was suspended for 'verification'. I went to the web site and my account is clearly not suspended. Suspect it is a scam and based on info below, do not call them back.

New York

Sep 26th, 2018

‭(800) 331-0500‬ Called at 11:50pm.

Texas

Sep 14th, 2018

Scammers called me. I do not have an AT&T account, but enjoyed entering fake data.

Illinois

Sep 13th, 2018

calls informy you your AT&T service has been suspended and verification is needed, please press 1 to be connected

Delaware

Sep 06th, 2018

I just got a call from this number (800-331-0500) Call stated that At&t wanted to give me a $99 credit to my Metro acct. I used to use At&t and now use Metro. I said ok after confirming my number. Then they wanted my birthday when I said they did not need it to text me they hung up. I have a FLA area code and the caller sounded like they are from India. NEVER GIVE SS# OR BIRTHDATE TO ANYONE THAT JUST CALLS YOU.

Washington

Aug 30th, 2018

I called AT&T customer service! It shows up as Legacy Mobility on my caller ID. I needed help with my cable box. This person said if I didn't help her trouble shoot I'd be charged 150.00. I said I can't move my dresser to unplug the box because I'm in a wheelchair. But she told me I needed to pay 144.00 for a tech to come out. What kind of country has our AT&T company? I feel beat up after trying to get help.

California

Aug 29th, 2018

I just got a call from this number (800-331-0500) and my caller ID showed it as "Legacy Mobility". Is this another name for 'obnoxious' AT&T?

Missouri

Jul 31st, 2018

Just got a call from this number and did not answer. If they think they can weasel away any money from me they're in for a wake-up call: my cellphone is prepaid, reloaded via prepaid card, and it's not a smartphone.

It's a spoofed number pretending to be from AT&T Customer Care. I also got a call from this number but I wasn't around my phone when it happened so it was a missed call. Luckily, I decided to look the number instead of calling it back. Apparently these people can hack into your phone's SIM card and make fraudulent charges to your bank accounts. Use extreme caution if you get a call from this number!

May 30th, 2018

Got a call from this number saying that my AT&T account has been suspended, and for verification they needed me to enter the last four digits of my Social Security number... definitely a scam.

California

Apr 17th, 2018

Got a call from this number also. It is a scam. I use a less expensive wireless provider for my cell. In some parts of the US this provider got a better deal on using AT&Ts cell towers and or network . In other areas of the US they use Verizon's cell towers and or network. You need to check the mobile network on your phones details. The good thing is your phone usually doesn't display who your less expensive wireless provider really is. And some of us really have AT&T or Verizon. Its clever because if the scammers cant get you to answer they leave a limited message about a $100 gift card, who wouldn't want that or your service will be deactivated no one wants that, they get you to call back. Since they make and try too intercept most of these calls thru the mobile carriers towers you might get the real provider or you might not. Some of the comments were alerted that it was a scam and others were asked way to much info. Its a hit or miss but because they have legit numbers I bet they have more hits than misses on those who fall prey to this type of call. With our fast paced world and whatever situation that person is in they don't have time to really listen to the call. With websites such as this and calling your wireless provider hopefully they can shut these MF'ers down. God Bless

Texas

Apr 10th, 2018

I got a call from this number and when I called back it really is AT&T, but the representative said it is a spoofed call trying to steal your identity info.

California

Apr 09th, 2018

SCAM!!

North Carolina

Apr 06th, 2018

This is a phishing scam. Here was my experience:

Received an automated call from "AT&T Customer Care" (1-800-331-0500) and asked me to please enter the last four digits of my SSN. Regardless of what is entered, it proceeds to ask for an AT&T passcode. Regardless of what is entered, it then says it is trying to connect me to a customer service representative. Finally, it says there is a half-hour wait and to call back later, then it hangs up.

Spain

Apr 04th, 2018

This is a phishing scam. Here was my experience:

Received an automated call from "AT&T Customer Care" (1-800-331-0500) and asked me to please enter the last four digits of my SSN. Regardless of what is entered, it proceeds to ask for an AT&T passcode. Regardless of what is entered, it then says it is trying to connect me to a customer service representative. Finally, it says there is a half-hour wait and to call back later, then it hangs up.

Apr 03rd, 2018

AT&T scam

California

Apr 02nd, 2018

Same story. Called me twice -- once at 1:30AM!!!! Again just now. We haven't been AT&T in years, so was obvious to us. Blocked.

SCAM! A robot left a voicemail on my cell phone saying that my ATT account has been suspended. If my account has been suspended how did you call me?

Oklahoma

Mar 26th, 2018

Scammer.

Kansas

Mar 23rd, 2018

I just received call stating my AT&T account has been suspended - called number back shows as AT&T customer service number - however, then the phone call seems to transfer and phone starts ringing. Representative answered stating AT&T customer service what can I help you with. I said I'm calling about message left on my phone. Asked me to verify phone number I did. Asked me for the pass code to my AT&T account and I said for what. They said we are trying to review your account to find out what the problem is. I said I don't have one. She then said ok can I have the last 4 of your social and I said what? She said the last 4 of your social please. I said for what .... she said you called us - I said no I did not you called and left a message on my phone that makes no sense because of my account is suspended then how am I talking with you? I hung up at this point.

Mar 21st, 2018

Received a call from this number stating I was selected to receive a $100 award from AT&T for being a valued customer over 24 months. I have NOT been an AT&T customer for about 15 years. From what I am reading, they ask for the last 4 of your social and your account number. SCAM!!!!!

Utah

Mar 19th, 2018

Got a call from 800-331-0500, told me my AT&T account was suspended due to verification. Hung up as this is a SCAM.

Tennessee

Mar 18th, 2018

Received a call on my cell phone - did not answer then blocked number.

Maryland

Mar 16th, 2018

I received a call on my cell phone from this number they were stating that my AT&T account has been suspended. I've never had cellphone service through AT&T so this is a scam! Jim in Kansas

Kansas

Mar 15th, 2018

I received a call from this number and even though I previously blocked the number, they were somehow able to leave a message stating that my AT&T account has been suspended. I've never had cellphone service through AT&T so this screams scam!

Massachusetts

Mar 12th, 2018

received a text message with this number (and website info) saying my AT&T accounts were no longer linked and would not receive my discount. I could reactivate my account by contacting. DO NOT reply. I looked up AT&T's number and used that to verify.

Illinois

Mar 12th, 2018

Just got a call from this number, same BS "suspended for Verification" hung up on them and somehow it was able to leave a voice mail for .02 of a second, deleted both, then had a beer!

California

Mar 07th, 2018

Called from a number that showed up as AT&T CUSTOMER C. Said my account was "suspended for verification" and to press a certain number to continue. I promptly hung up and blocked this number.

Mar 06th, 2018

Phishing call Do not give them your info

Texas

Feb 26th, 2018

Got hit with this on Tuesday night. It's pretty elaborate. Did not give them any information but, because I like playing with these people, I called them back. Guy who answered sent me to their "Fraud Unit", which was closed for the day. Yeah. Oh well, next time I'll play with the guy who answered. It's a fun way to pass the time for about 10 minutes.

Nevada

Feb 15th, 2018

Received a call informing me that my AT&T number/account had been suspended pending verification and was prompted to enter the last 4 digits of the account holder's SSN. It is a company phone, on a company AT&T wireless account. I gave no information and my phone is working normally.

Nevada

Feb 14th, 2018

Got a call from 800-331-0500, told me my AT&T account was suspended due to verification asked for the last 4 digits of my ssn. This is a scam
DO NOT GIVE OUT ANY PERSONAL INFO.
Ray

Reno Nevada

Nevada

Feb 13th, 2018

Stating they were ATT and my account was suspended. Total scam. Do not provide them any personal information!

North Carolina

Feb 10th, 2018

Got 2 calls left voice message saying they were att I don't have anything with att

California

Feb 04th, 2018

I received a call today stating that my AT&T account has been suspended pending verification. I called AT&T and they never called, my account was not suspended, and this is a hoax. The number that appeared in my caller ID was 1-800-331-0500, which is the AT&T customer number, but it they did NOT call. Beware of this scam that tries to obtain SS# and AT&T account passcodes!

New York

Feb 02nd, 2018

I just got called saying they found my lost phone that I dropped in a sewer two years ago then they asked for my address. This is a definite rapist and scammer

Connecticut

Jan 24th, 2018

Scame scum

Jan 20th, 2018

I received a call from ATT 800-331-0500 saying that my number was selected to receive a $99 rebate on my next month's bill but I needed to provide my name and pin #. I did call the # back after hanging up with the person. It was ATT

Texas

Jan 08th, 2018

SCAM call, stated ATT suspended my account....I DO NOT even have ANYTHING with ATT. Asked for last 4 of SS# and pass code #. Phishing POS overseas idiots...

Michigan

Dec 28th, 2017

Just got this call and verifying it is a scam missouri

Missouri

Dec 26th, 2017

Left VM, said my Verizon account was suspended. I have AT&T.

Blocked and deleted

Virginia

Dec 12th, 2017

Got a text saying that "as requested, your PIN as changed. If this is an error, call 800-331-0500" Didn't call it back.

Missouri

Dec 11th, 2017

The automated voice left a message on my cell stating that my AT&T account was suspended due to needing to be verfied, so push 1 for...... I am not even an AT&T customer. Deleted immediately.

Dec 07th, 2017

They have been calling me daily, three or four times a day for the last week. I finally answered. Said it was ATT and there is going to be an outage and txt me a pin # then asked for the pin# they just sent me. right on the txt message it says we will never ask you for your pin#. Called ATT, they said probably a scam. I didn't give the pin# and the guy offered to have his "supervisor" call me back. No thanks.

California

Dec 06th, 2017

Did not answer the call no VM

Wisconsin

Dec 02nd, 2017

Got a call from 800-331-0500, told me my AT&T account was suspended due to verification. I deleted the voice mail...

Wisconsin

Dec 02nd, 2017

This number called twice and left messages about my account being suspended and I needed to unlock it. I googled the number and it came up as AT&T customer service. On the phone with AT&T now to make sure there is no fraudulent activity using my phone number

I don't have AT&T... this robo stated that my account has been suspended. I cursed it out, lol, hung up & blocked the #... F them! SCAM & CRIMINAL!!! HANG UP IS YOUR BEST BET OR DON"T EVEN ANSWER!!!

New Jersey

Nov 26th, 2017

It's a scam. I got a call saying they were AT&T and my account was temporarily suspended. press 1 to re-activate or 2 to speak to a representative, I pressed 2, and first thing the robo voice asked for was the last 4 digits of my Social.

Georgia

Nov 24th, 2017

They just called at 11:45 pm on Thanksgiving. I did not pick up but came here to find out what 's going on. It looks like from earlier posts and other reporting sites that we are all going to get hit with a noticeable charge on our next bill and we will have to make our phone company reverse the charge. Watch Your bills this number always means you will get hit with a huge charge. They have been hitting people for up to $50 on our bills since 2007. They are not ATT....They just spoof the ATT number and do quick attacks on our phones before they are shut down. Watch your bill for a new charge and watch your bank statement because people are reporting they have been hit through their checking accounts.

California

Nov 24th, 2017

They called at 10:40pm dont answer unknown numbers, they left a voicemail but it says `call voicemail` and I have a iphone 5s, anybody know how to get rid of that voicemail notifacation? It wont let me slide it away to delete it or anything.

California

Nov 24th, 2017

This 800 number called us at 10:30 pm. We did not answer and then looked it up here. Our provider is not AT&T. We left that carrier months ago.

California

Nov 24th, 2017

Called at 2:09 a.m. Did not answer.

Oregon

Nov 23rd, 2017

This number called my cell phone while I was on it talking. It was 8:24 pm. I didn’t switch over and they did not leave a message. I looked it up and see it is a scam by someone pretending to be AT&T. I do not have AT&T as my provider.

Indiana

Nov 22nd, 2017

It's a scam. I called AT&T to verify the phone number because apparently my "wireless" account had been suspended but keep in mind I don't have wireless and only have GoPhone(PREPAID). The representative said it was a fraud because AT&T never calls their customers.

Wisconsin

Nov 22nd, 2017

Junk caller

New York

Nov 21st, 2017

Called 11/21/17 at 11:57am. Said mobile account suspended and instructed to dial 1. SCAM!

Wisconsin

Nov 21st, 2017

Received a call saying my ATT account was suspended and as soon as it asked for the last 4 digits of my social, I hung up and called ATT to verify that it is indeed a scam!

Wisconsin

Nov 17th, 2017

Called at 3:05pm. Said Att account suspended, hung up before giving info. Sounded like a scam.

Wisconsin

Nov 17th, 2017

Call received today at 11:05 am. Caller Id showed Customer Care as if I saved this number. Did a Google search and found that it is an Att customer care number. No message left and I have not called Att (my cell provider) for any reason.

Wisconsin

Nov 16th, 2017

Voicemail left stating my AT&T wireless account will be suspended for verification to reactivate contact them.Scam.

Illinois

Nov 16th, 2017

I got a call saying they were AT&T and my account was temporarily suspended. press 1 to re-activate or 2 to speak to a representative, I pressed 2, and first thing the robo voice asked for was the last 4 digits of my Social. NO WAY, hung up!! must be a huge scam!

Nov 15th, 2017

Got a call telling me my Verizon account was suspended. (My credit card # was stolen 2 weeks ago and used at a Verizon store...so I thought related.) The recorded voice asked for my pin and last 4 of social. I gave fake numbers; voice said they would call me back in 35" due to volume. I called the number back myself: AT&T. SCAM SCAM SCAM

Utah

Nov 13th, 2017

Got a call at 2:30 AM. Did not answer and because it was an 800 number calling at that hour I blocked it. They left no voicemail.

Massachusetts

Nov 12th, 2017

I received a call at 1am. Left a voicemail that my Verizon account has been suspended. I haven't had Verizon for almost 2 years, so how is that possible? I'm not calling back, but blocking

Tennessee

Nov 12th, 2017

These people are scammers. Said they were from AT&T calling about my account that was suspended pending verification from me. First, if my account was suspended, how was I able to call? When I connected with a "Representative" the first question I asked was where the AT&T headquarters was located. That's when she got unpleasant with me stating no information would be given to me until I provided my number and account number. At that point, enough was enough and I hung up. BLOCK THIS NUMBER.

Illinois

Nov 08th, 2017

Called stating they were AT&T and I was getting a $49 rebate on my phone bill. Then asked for my pin. I told them the kiss my pin.

Florida

Nov 03rd, 2017

Claimed to be from Verizon Wireless and said my account was suspended and I would need to reactivate the account using the automated system. It said press one to reactivate or 2 to speak to a rep. I press 2 both times and it disappeared.

Florida

Nov 03rd, 2017

They called at 11:00 PM. I think that eliminates any legitimate company or person. I blocked it

Utah

Nov 03rd, 2017

dont answer its a scam and never give them any real info not even your real name

Colorado

Nov 02nd, 2017

Who is this number?

California

Nov 02nd, 2017

Not sure why but my phone identified them as "Legacy Mobility". Not sure if that's helpful but I'm glad I didn't answer it. Lol

Indiana

Oct 31st, 2017

Received a V-Mail Message that was an Automated Call asking me to select which option, I would like. I called back. Woman who answered said she worked for AT&T, but they only send text messages, she could not provide any information about the call. Advised I would end call and report the incident.

Nevada

Oct 26th, 2017

I also got a call claiming to be Verizon and my acct had been suspended. I knew that to be false. I hung up and contacted Verizon directly. Do not share any information with them.

Washington

Oct 25th, 2017

Claimed to be from Verizon Wireless said my account was suspended, I would need to reactivate the account using the automated system.

Idaho

Oct 25th, 2017

Claimed to be from Verizon Wireless and said my account was suspended and I would need to reactivate the account using the automated system.

Colorado

Oct 24th, 2017

They say they’re AT&T but they definitely aren’t. I blocked this number

Virginia

Oct 17th, 2017

They call multiple times everyday. It's the AT&T number, but it's not AT&T. Do what I did and block them

Texas

Aug 14th, 2017

It's a fake. AS the caller was talking I heard a baby crying in the background. I TOLD THEM DON'T EVER CALL ME AGAIN.

New Jersey

Aug 06th, 2017

No ATT said dont give them any info. It could be an ex employee.

Tennessee

Jul 25th, 2017

Its ATT, but I really wish people would work on their English.

Tennessee

Jul 25th, 2017

Said that my phone was being accessed by someone in Dallas. They asked me if I recognized the name and I told them NO and then he asked for my PIN; I got nervous because the person calling was from India and it sounded rather loud and unprofessional to be an AT&T center; Googled the number 800-331-0500 and read it was a scam... BLOCK THE NUMBER!!

Florida

Jun 28th, 2017

Called after 8pm with a robo message from ATT stating that my phone wouldn't work and that I must go to an ATT store to upgrade my phone to LG 3 and or 4. Not sure if this message was a scam or legit.