Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions
than answers. Questions like "What is rotor resurfacing... and how much will it cost?"
And "What on earth is that clunking sound?!" For many years, Big O Tires customers have
trusted us to offer straight answers and top-notch services. Big O Tires offers a wide
range of diagnostic, repair and routine maintenance services, backed by one of the best
national services warranties in the business. Not sure when your vehicle's due for routine
maintenance services? Drop by, and we'll look it up for you!

Note: Any recommendations provided on www.bigotires.com are general in nature.
Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the
vehicle manufacturer or an associate at your local Big O Tires store for vehicle
specific recommendations. The names and descriptions of services are general in
nature. Actual service offerings vary by location, and not all stores offer all
services! The availability of our oil change service and the use of Valvoline
oil products varies depending on the Big O Tires location near you. Please contact
a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Feb 21, 2019

Survey

As usual, no issues other than there was a wait for my turn. Only way to fix that is to double or triple the number of bays.

Feb 20, 2019

Survey

Thank you for getting my wife's vehicle back to us the same day. She didn't have to try and find a way to work the next day. Much appreciated!

Business Owner replied on Feb 21, 2019:

Richard, we are glad we could help! We hope to be of service again down the road.Dave Doyle, Owner

Feb 20, 2019

Survey

!!!

Business Owner replied on Feb 21, 2019:

Thanks for the five stars! We hope that you have a great day! Dave Doyle, Owner

Shane and his group always takes good care of us. Keep up the good work.

Business Owner replied on Feb 20, 2019:

Hi Bob, thanks for the great feedback! We're so pleased to hear you had such a wonderful experience with Shane and our team. Hope to see you soon! Dave Doyle, Owner

Feb 19, 2019

Survey

Mr. Duh always helps me with my auto needs . He is very knowledgeable. Tom gets my rotations fast and recommends to me the things I might want to look in to. Tom treats me like a friend , not just another customer walking in your door. I live in Speedway and could get my van or truck repaired closer to home , but I feel like Tom's advice in honest and fair. I will continue to do my work At Big O with Mr Duh. I think I passed over ten places for repair.But still came to your shop for one reason >Mr Duh !

Business Owner replied on Feb 20, 2019:

Thanks for leaving us such a great review, Bill! We're so pleased to hear that you have enjoyed your visits with Tom and our team. We look forward to seeing you soon!Dave Doyle, Owner

Feb 18, 2019

Survey

I had my 2007 suburban services by the team at the Mooresville,Indiana location. I commend them for the awesome job they did..this vehicle definitely presented a load of challenges with the dawn if each new day yet tget handled each situation like a pro. Nick is wonderful!! His customer service is phenomenal!!!

Business Owner replied on Feb 20, 2019:

Thanks for leaving us such a great review, Michele! Your satisfaction is our top priority so we are pleased to hear that you enjoyed your experience with Nick and our team. We look forward to seeing you again soon!Dave Doyle, Owner

Feb 15, 2019

Survey

Very efficient

Business Owner replied on Feb 19, 2019:

Hello Marsha, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care! Dave Doyle, Owner

Feb 12, 2019

Survey

When I mentioned in coversation a couple of weeks ago that I needed new tires, Bob Miller prompted me to give Big O a visit. He took my tire size and made a call to Shane. My mom was hospitalized and I didn't make it to Big O for about a week and a half - I came in late in the day and instead of being rushed through or met with a huff and an eyeroll (it happens A LOT in retail if you cut it close to closing time, which I try NOT to do, but sometimes it can't be avoided) I was helped in a timely but thorough manner. Polite, friendly staff and great service and price - I will definitely be back!

Business Owner replied on Feb 14, 2019:

Hi Angie, thanks for sharing all the details about your experience with us! We're so pleased to hear that we were able to help you out. We are always more than happy to assist you if anything else comes up. Take care!Dave Doyle, Owner

Feb 11, 2019

Survey

I was a walk in customer... i just had new tires put on my 1 ton pickup in another state, by another tire shop (not Big O) and had a vibration. Your team got me in right away, rebalanced the tires, showed me what was going on, and had me back on the road in about an hour. I just drove 700 miles with a cargo trailer back home and the truck was as smooth as ever... thank you to the Big O team for taking care of a walk in stranger like I was a long time "by name" customer.

Business Owner replied on Feb 12, 2019:

Thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!Dave Doyle, Owner

Feb 11, 2019

Survey

Shane and Tod are always fantastic!! Super friendly service and always fast as possible! I drive 1 hour to have them service my fleet. Shane Tharp

Business Owner replied on Feb 12, 2019:

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Dave Doyle, Owner

Feb 11, 2019

Survey

I had a nail in my tire and a message that stated another tire needed air. My tires were fixed, aired and rotated in record time. They had 2 staff work on it since I needed to get back to work. Thank you!

Business Owner replied on Feb 12, 2019:

Penny, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Dave Doyle, Owner

Feb 11, 2019

Survey

Shane is taking care of me.

Business Owner replied on Feb 12, 2019:

We're so glad that Shane takes such great care of you! We hope you choose us again soon! Dave Doyle, Owner

We're so glad that Tom always provides a great experience! Please don't hesitate to reach out to us if there's anything more we can do!Dave Doyle, Owner

Feb 7, 2019

Survey

Fast service.

Business Owner replied on Feb 12, 2019:

We're pleased to hear everything was completed so quickly! Please don't hesitate to reach out if there's anything additional we can do for you. Dave Doyle, Owner

Feb 7, 2019

Survey

Quickly serviced a dead TPMS sensor. I was in and out quickly, which is great.

Business Owner replied on Feb 12, 2019:

We're so glad you received such quick service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Dave Doyle, Owner

Feb 5, 2019

Survey

I really don’t buy anything here because it’s Big O. I just buy from Tom. He has always taken great care of me and my family.

Business Owner replied on Feb 11, 2019:

Thanks, Joel, for taking the time to share your thoughts! We're so pleased to hear that you have enjoyed your experiences with Tom. Hope to see you again soon! Dave Doyle, Owner

Feb 5, 2019

Survey

Friendly, honest service. A big fan of your store.

Business Owner replied on Feb 5, 2019:

Thanks, Thomas, for taking the time to share your response to the quality of service our staff provides! We look forward to seeing you soon!Dave Doyle, Owner

Feb 5, 2019

Survey

Excellent service as always.

Business Owner replied on Feb 11, 2019:

Thanks, Keith, for taking the time to share your thoughts! Your satisfaction is our top priority so we are pleased to hear that you enjoyed your experience with us. We hope that you have a great day! Dave Doyle, Owner

Feb 4, 2019

Survey

Awesome store and awesome people 👍 can't say anything more than that

Business Owner replied on Feb 5, 2019:

Thanks for the great comments! We look forward to your next visit! Dave Doyle, Owner

Feb 4, 2019

Survey

Great service as always!!

Business Owner replied on Feb 5, 2019:

We are glad we could consistently provide you with great service, Phil! We look forward to seeing you soon!Dave Doyle, Owner

Feb 1, 2019

Survey

It was the coldest day of the year, and I had two leaky tires, turns out they just needed sealed, I was very happy and even though it was miserable outside I was made to feel very welcome

Business Owner replied on Feb 5, 2019:

Thanks for the great feedback! We are glad we could help you with this tire issue. We hope that you have a great day! Dave Doyle, Owner

Feb 1, 2019

Survey

I experienced great customer service and willing to work with me with what money I had to set me up with everything I needed done!!!

Business Owner replied on Feb 5, 2019:

Hi Joe! We're so happy we were able to help you out! Hope to see you again down the road! Dave Doyle, Owner

Jan 31, 2019

Survey

Thank you Tom ! I appreciate your honest help. I know how important auto service departments are. I was in the auto business for 24 years. It is a little out of my way to come to Mooresville but you make me feel like I am important to your business.You have always made time for me even when I see you are slammed. I feel like the price i pay is fair ,and the value is Par Excellence.!!

Business Owner replied on Feb 5, 2019:

We are pleased to hear tom took such great care of you, Bill! Please don't hesitate to reach out if there's anything additional we can do for you. We hope that you have a great day! Dave Doyle, Owner