Project Bid Questions

With answers you’ll surely love.

As prospective clients approach us for new project work, we’re consistently asked about our background, experience, logistics and licensing/insurance. If you are looking for a residential home remodeler, renovator, contractor or custom home builder, please review our most Frequently Asked Questions below, first, and then contact us with any further information. We happily accept and participate in project bids and will submit contract proposals when appropriate.

As a standard, we always provide copies of our current contract license, general liability insurance and workers’ compensation insurance. The liability insurance covers protection for the client’s home from damage or negligence by Sceltas and any sub-contractors that we hire and bring onto the property. Additionally, we provide written lien waivers for Sceltas and all sub-contractors at the end of our jobs. When necessary, we will pull all required permits for the project.

We happily honor a one-year labor warranty on all of our work, as well as product warranties on materials. Other warranties may supersede these such as HVAC, electrical and appliance warranties. We are available to facilitate any warranty work and scheduling if needed. Our ongoing relationship with our customers lasts long after the job is completed, and we strive to always keep a very open line of communication past our project warranty expiration.

We currently employ three employees (part time and full time) in addition to our partners, Ryan Edwards and James Arthur. James is our resident project manager, responsible for overseeing our laborers. Sub-contractors vary and will be involved with James throughout the project. We have a list of ‘approved’ sub-contractors whom we have the greatest confidence and respect for as they have proven themselves with past projects. We are very selective and choose our sub-contractors wisely.

We are happy to provide – in writing – up to three customer references upon inquiry. All were served in the last 12 months, and we will select them based on the similarity of the new project proposal. Please contact our office for specific references or look through our project galleries for previous proof of work.

No, we have not been reported to the Better Business Bureau. It is always good practice to check when working with new contractors. We also have never had any lawsuits filed against us. You are in trustworthy and reliable hands with Sceltas.

As previously mentioned, we maintain an open line of communication with our clients well after the project is completed. If problems come up afterwards, we will handle them in a variety of ways – depending on the situation. We have built our business on referrals and exceeding customer expectations. Our goal is to always solve problems that present themselves in a quick, effective and mutually amicable manner.

Sceltas Partner, James Arthur, has a BA in Architectural Design from Clemson University. He practiced architecture here in the Charleston area for 7.5 years before creating Sceltas with his Partner, Ryan Edwards. His background as a designer, construction administrator and project manager give insight into all areas of renovation and construction – not just the hammer and nails. This is especially helpful when designing trim, built-ins and making changes in the field, as well as insuring the client’s ideas, plans and ultimately what gets built are all synchronized.

Yes, we are proud to be members of the Charleston Trident Home Builders Association and the Charleston Metro Chamber of Commerce. We regularly attend meetings and participate in functions when available.

Yes, and we strive for complete transparency leading up to – as well as during – the projects. Additionally, we will provide a detailed scope of work, which outlines what the project entails. We also provide items and scenarios within our contract if we anticipate any potential, additional work later on in the process. We will happily discuss these change orders in detail when applicable.

Our typical payment schedule is 5% of project estimate upon contract acceptance with progress invoices billed on a bi-weekly basis. We try to be flexible to our customer needs and are always willing to negotiate specific terms for payment requirements.

A typical workday is from 8am-5pm. If there is a planned deviation in this schedule due to deliveries, the client is notified. Construction Debris will be collected in an onsite construction dumpster that is contracted out and emptied on a regular basis. The jobsite is cleaned of all major debris daily and is organized for the following day’s work. It is in our interest as well as our client’s to complete the project in a timely manner.

James Arthur, partner, will be in charge of all aspects of the job. Jamey will be on site daily when work is going on and will be the main point-of-contact for the client. He is available by mobile and email any time of day. He will happily meet with any prospective client in-person before the final contract is signed.

All of our sub-contractors have been working with our company for years and know our reputation for cleanliness and security. Additionally, our partner sub-contractors have worked in our personal homes as well as our clients and are courteous as well as cautious when dealing with projects that affect the interior of a home. We strive to have a clean, safe project environment every day and will be as minimally invasive as possible on you and your family throughout the project process.