Monday, December 31, 2012

Mumbai has one of the best public transport systems in the country. Local trains and BEST buses criss-cross across the city and its nodal cities, Thane and Navi Mumbai . Then there are the black and yellow local taxis and autorickshaws. All in all, the public transport facilities are a real boon to commuters!

What happens if you forget your personal property in one of the trains or in a bus or taxi? Forgetfulness is a standard trait of many people, no less of commuters. Leaving a shopping bag in a taxi or a briefcase in the overhead luggage rack in the train has increasingly become a common feature.

Don’t despair though! Here’s how to locate your lost property:

1. Property lost on the Western Railway (WR) trains

:
* Contact the Railway Protection Force (RPF) @ : 23004000
* You can also get in touch with the Station Master or the Government Railway Police.
* An item that is not claimed within 7 days is sent to the main Lost Property Office at Grant Road station, where it will be auctioned after 15 days.

2. Property lost on the Central Railway (CR) trains :
* For items lost in trains to and from Lokmanya Terminus at Kurla, contact the Lost Property office. Call @: 67462621 / 67462618
* An item that is not claimed within a month gets shifted to the Wadi Bundar Goods Depot near Sandhurst Road station. Call @: 67455426
* For items lost in other CR trains, you could locate it within 1 month at the Lost Property Office at the CST cloakroom near Platform 13 at the Chhatrapati Shivaji Terminus. Call @: 67455127

3. Property lost on a BEST bus :
* An item left behind on a bus is tagged by the bus conductor with the date/time/bus route no./signature of the bus conductor. It is then deposited at the BEST Lost & Found department at Wadala, opposite Ambedkar College. Call @: 24128596
* Remember to mention the bus route when calling about your lost property.