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Additionally, you can receive Woburn Alerts through Rave Smart911, a free feature included with our Rave emergency notification system. Creating a Smart911 account is optional. The Smart911 service allows you to receive alerts in more ways; you can select from various alerting categories which can be customized to call phones, send text messages, and/or email.

As part of your Smart911 account you may choose to proactively share Safety Profile information about your household with public safety response teams so they are better informed in the event of an emergency. The data you may choose to enter at Smart911.com is private and secure, please review Rave’s Privacy Policy for further information. You can include details such as family members, photos, medical notes, pets, emergency contacts, and more; share as much or as little information as you wish. Then if you or your family ever calls 911 from a phone number registered with your Safety Profile, the system can detect the phone number and display Safety Profile information to emergency responders that utilize Rave 911. At a time when you may be panicked, or unable to communicate, or it could be unsafe to communicate, Smart911 ensures that the details you would need to tell 911 are immediately available in the event you cannot verbally provide them.

Soon Woburn Public Safety Dispatchers will have the ability to view Smart911 Safety Profiles and get advanced situational awareness information that many other public safety response teams utilizing Rave’s 911 services may also receive:

EMS personnel could more quickly and effectively handle medical emergencies if they’re aware of family members’ allergies, specific medical conditions, or emergency contacts.

Firefighters could arrive knowing exactly how many people live your home and where the bedrooms are located or if there are pets that need to be accounted for.

Police could access a photo of a missing family member in seconds rather than minutes or hours, helping the search start faster.

Smart911 also offers a free iOS and Android app which can help safety personnel pinpoint your exact location and give you targeted emergency alerts even from areas outside of Woburn, all across the country, including a large number of colleges and universities.

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