Q. Can I make 111 calls on 2talk? A. 2talk do not support emergency calling. However if you do make a 111 call it will connect if possible. The operator will not know your physical location so you will need to provide this information to them.

It might not seem like a big deal but if people are not aware of this - it could be extremely dangerous as emergency services may not know where to go. I've seen quite a few posts on geekzone where people have swapped out their folks or friends POTS lines to 2talk - it is critical that they understand this limitation and have backups (such as cellphones or using their neighbours phones).

Other VoIP providers such as WorldxChange do provide this service. For me it was a big driver in shutting down my 2talk connection as it was better safe than sorry. I now use my POTS line for my voice and while it could suffer outages (power outages, cable cuts, exchange outages etc), if the 111 call connects - at least they will know where I am.

garvani: We are getting Hitech solutions in to do our voip implementation (trixbox pro over fibre), we could have attempted to slap something together ourselves but decided it would be better to have some phone professionals do it for us. A tech flew down 2 weeks ago and did a site survey, since then they have been configuring the server/phones etc and next week it all goes in. Not the cheapest as its costing $11k all up but do it once do it right!

Q. Can I make 111 calls on 2talk? A. 2talk do not support emergency calling. However if you do make a 111 call it will connect if possible. The operator will not know your physical location so you will need to provide this information to them.

It might not seem like a big deal but if people are not aware of this - it could be extremely dangerous as emergency services may not know where to go. I've seen quite a few posts on geekzone where people have swapped out their folks or friends POTS lines to 2talk - it is critical that they understand this limitation and have backups (such as cellphones or using their neighbours phones).

Other VoIP providers such as WorldxChange do provide this service. For me it was a big driver in shutting down my 2talk connection as it was better safe than sorry. I now use my POTS line for my voice and while it could suffer outages (power outages, cable cuts, exchange outages etc), if the 111 call connects - at least they will know where I am.

Q. Can I make 111 calls on 2talk?A. 2talk do not support emergency calling. However if you do make a 111 call it will connect if possible. The operator will not know your physical location so you will need to provide this information to them.

It might not seem like a big deal but if people are not aware of this - it could be extremely dangerous as emergency services may not know where to go. I've seen quite a few posts on geekzone where people have swapped out their folks or friends POTS lines to 2talk - it is critical that they understand this limitation and have backups (such as cellphones or using their neighbours phones).

Other VoIP providers such as WorldxChange do provide this service. For me it was a big driver in shutting down my 2talk connection as it was better safe than sorry. I now use my POTS line for my voice and while it could suffer outages (power outages, cable cuts, exchange outages etc), if the 111 call connects - at least they will know where I am.

And what happens during a no speech call when you're unable to give your details or are panicking? These types of calls are very, very common.

For a landline 111 call they do assume the number = the location, and have access to a database to confirm the address.

Q. Can I make 111 calls on 2talk?A. 2talk do not support emergency calling. However if you do make a 111 call it will connect if possible. The operator will not know your physical location so you will need to provide this information to them.

It might not seem like a big deal but if people are not aware of this - it could be extremely dangerous as emergency services may not know where to go. I've seen quite a few posts on geekzone where people have swapped out their folks or friends POTS lines to 2talk - it is critical that they understand this limitation and have backups (such as cellphones or using their neighbours phones).

Other VoIP providers such as WorldxChange do provide this service. For me it was a big driver in shutting down my 2talk connection as it was better safe than sorry. I now use my POTS line for my voice and while it could suffer outages (power outages, cable cuts, exchange outages etc), if the 111 call connects - at least they will know where I am.

And what happens during a no speech call when you're unable to give your details or are panicking? These types of calls are very, very common.

For a landline 111 call they do assume the number = the location, and have access to a database to confirm the address.

In the emergency industry I work in the script goes Call answered -> "What is the exact address of your emergency", followed by "Can I confirm the address" -> "Can I confirm the number you are calling from". Before the problem is assessed. Often calls come in from other addresses, from other citys even. I can tell you for a fact they do not assume it is correct - but now we are going way off topic..

richms: I have to disagree entirely with what you said Steve, if they make things that are very average, then there has to be a hell of a lot of things that are worse. I'm yet to see them.

I know of a whole shipment of GXP2000s that landed with no LAN port. Yup. Good QA right there.

I'd only install these for someone I hated. They are that bad. Your mileage obviously varies.

The budgetone were bloody awful as were the ata's. But to be honest the GXP2000's I've experienced worked quite well audio might not be say yealink quality but not bad either certainly not worth the investment in replacing them. The biggest thing was getting a good firmware version and knowing it inside out. The phones have been deployed for so long now the latest firmware is fine. I guess certain batches were worse than others?

Zeon: You need a VOIP PBX. What has been setup for you is in all honesty possibly the most retarded way of setting up a phone system for an office. I have had fantastic and very reliable results with Asterisk on Trixbox and PBX in aa Flash. We currently run around 50 users over 4 sites NZ wide on a single system in Auckland, never skipped a beat in the last 2 years.

+1

You are expecting to transfer calls between office extensions, and that has always been a good reason to get a PABX whether ISDN or VoIP. The difference with VoIP is that you have control traffic all the way to your handset/ATA/PABX instead of dumb handsets having call setup done at the exchange.

Since you have fibre already I would say VoIP has the potential to be superior if done right, while less connected businesses have to work within limitations you don't have. Also note that you can use a backup internet connection to give some redundancy if you have concerns about that.

I'm not a VoIP expert at all, but I would guess that VoIP control traffic needs a higher QoS setup on your router to get the priority it needs. QoS (quality of service) is pretty much minimum requirement to get VoIP working properly.

Anyone tried AstLinux or compared it with FreePBX? Must be time to test asterisk for myself...

Qualified in business, certified in fibre, stuck in copper, have to keep going ^_^