The iPhone 7 and iPhone 7 Plus are landing on store shelves today, both in T-Mobile’s stores and in Apple’s. Pre-order units are being delivered starting today, too, so if you got up early last week to reserve yourself a new iPhone, you might see one on your doorstep today.

If the iPhone that you want isn’t available in stores, you can order it from T-Mobile and wait for it to be delivered to you. Shipping dates for orders of Apple’s new iPhones vary, with shipments of the black 128GB iPhone 7 going out as early as Sept. 19 but shipments of the Jet Black iPhone 7 and iPhone 7 Plus models not shipping until Nov. 1.

As a reminder, here’s what T-Mobile’s prices for the iPhone 7 and iPhone 7 Plus look like:

T-Mobile will also give a free 32GB iPhone 7 (or $120 32GB iPhone 7 Plus) when you trade in a paid off iPhone 6, 6s, 6 Plus, or 6s Plus. You’ll also need to enroll in a T-Mobile One plan and agree to a 24-month finance agreement, which will see you get bill credits every month to cancel out the cost of your new iPhone.

So now that the iPhone 7 and iPhone 7 Plus are hitting doorsteps and store shelves, are you getting one? If so, which model?

When did the enrollment to T-mobile ONE requirement start? For those who got in on the pre-orders before that announcement are they okay to stay with their old plan?

D Stebs

The requirement of having T Mobile One started on September 15th. So any orders prior to that can be on T Mobile One or their existing rate plans.

Michael Tran

Thank you for the clarification.

D Stebs

No problem. It was announced last on the 14th and wasn’t really communicated well in store so that is why there is still confusion.

Ryan Phillips

It’s also only for the trade in promo. You can still order and keep your current plan (like I just did) with regular upgrade jump or jump on demand.

D Stebs

Absolutely. Plus the phones for the promo need to be paid off so depending on if you planned on getting next years iPhone and what you have left on your current to pay off sometimes the promo isn’t even that worth it.

Nivek

Luckily I ordered early and kept my 2 Unlimited for $100 plan

Matthew Patton

Talked to a rep and it appears any orders after 9/15 require T-Mobile One plan. Preorders that took place before that do not.

noh1bvisas

in the fine print “if you like your plan you can keep your plan”. won’t apply to new tmo customres, of course.

55% ordered the 7 Plus over the 45% of the regular 7.
67% ordered the 128gb storage variant, 14% 32gb and 16% 256gb

Kill me.

David

Should expect shipment updates between 9/27 – 10/10 for the 7 Plus at least that’s what it says on mine.

ITALIANNYC

Hmm I didn’t buy the plus cause I thought it was to big. I wish they would shrink it and keep the same screen size. Would have bought it in a heart beat.

Myl35

How do you check to see the status? I tried order status online and it doesnt even show my iphone 7+ order. I ordered mine on 9/8 11:58pm PST

kev2684

my . t-mobile . com

left side of your bil summary under Alerts

Ryan

…and by left side, you mean right side.

kev2684

yes the other left :D

WTF man!

“Enrollment to the T-Mobile ONE plan”……WTF! That’s the first I ever heard of that. I preordered the 1st day, talked to 3 customer service reps who could NOT get my order placed because we got disconnected each time with NO call back and I finally was able to order it online and NO WHERE AND NO ONE SAID ANYTHING ABOUT ENROLLING IN THE T-MOBILE ONE PLAN.

Richard Roma

Only affects orders placed after 09/15.

Kris

This is correct.

McRekt

Pretty lame bait and switch. T-Mobile One plan is a bad move for customers. It’s an overall price hike.

Zacamandapio

It’s very easy to make everyone used to data and then up the pricing.

J

Thank you for contacting T-Mobile! iPhone 7 Trade Up Offer with T-Mobile ONE Starting September 15 Our iPhone 7 Trade Up offer has been a huge success – our biggest iPhone pre-order ever. In the first four days, pre-orders were nearly 4x the wildly popular iPhone 6. Results have been beyond our expectations, and as a result, we’re updating the iPhone 7 Trade Up offer to include T-Mobile ONE starting September 15. Now, customers can get the new iPhone 7 for FREE (on EIP after 24 month no-cost finance agreement) and experience iPhone the way it was meant to be – without limits with T-Mobile ONE! They’ll get Unlimited Everything on the network built to handle it. And, customers can also get the 4th line free with T-Mobile ONE – that’s just $35/line per month with autopay. What’s changing Starting September 15, customers must sign up for T-Mobile ONE to participate in the 2016 Sept iPhone 7 Trade Up offer. What’s not changing Customers who took advantage of the offer between September 9 and September 14 do not need to switch to T-Mobile ONE to keep this offer. The trade-in requirement, eligible customer types, and EIP bill credit amounts.

ITALIANNYC

Tmobile ONE is such a carrier move. Almost tops them charging 20 dollar help fee when getting a new phone. Not as bad as the 20 to get HD video, consider every phone is HD now.

Tmobile was changing the game and now that all the people joined up with them, they are doing att and Verizon crap with these fees.

McRekt

Yeah, agreed. Not everyone needs unlimited data, and paying less to have less data that still meets your needs makes sense for a lot of people, myself included.

Drewski

Be thankful at least. They still have the simply prepaid plans with Limited Data you know.

ITALIANNYC

For the time being

Adam

When an employee does their job in such a way that it simultaneously screws over both the business owners and customers, there is a technical term for it. let me think of the name, oh right: pulling a Wells Fargo. The ONE plan might create a short term boost in profits, but long term, customers will switch to the lower rates offered by competitors. Between the short and long term, John Legere gets his bonus, just like John Stumpf.

Trevnerdio

Well hey, nothing is as bad as Verizon’s $40 “smartphone fee” :)

Fabian

Lets see who defends this T-Mobile Carrier ONE requirement bait and switch stunt.

Zacamandapio

It’s hard to defend T-Mobile right now. I see them trying to increase their profit margin.
I’ll stick to my plan for as long as I can.
:)

noh1bvisas

i’ve been shopping for a cheaper unlimited plan. can’t find one. i’m on simple choice, upgraded to unlimited several years ago. $70.74 including all taxes and fees.

Drewski

Not a stunt to me.

Fabian Cortez

I agree.

Drewski

Thanks for always sticking by me Bro. T-Mobile One/T-Mobile One Plus will be a forever thing now. These limited Data plans with other Carriers have been becoming outrageously expensive, verses the Truly Unlimited High Speed Data plans would have been with Sprint or T-Mobile. With that being said, T-Mobile is so headed in the right direction with eliminating Limited Data for life now. :)

Adam

I decided to wait for the iPhone 8 after reading about it doubling the battery life of the 7. Apple will be accomplishing this by not including a screen.

Zacamandapio

I think it’s pretty lame that you have to enroll. But you’re getting a free phone. So, keep your plan and pay for the phone.

Koolme666

I didn’t need to

Zacamandapio

Good for you.
Bad for others.

Jeff Martinez

I’ll stick with my iPhone SE for now. Pretty happy with it still.

Koolme666

Just so everyone knows its better to talk to someone in a tmobile store, I asked if you needed to be apart of the tmobile one plan and in my location and I didn’t need to same plan same deal. My girlfriends iPhone should be here today or tomorrow the iPhone 7plus gold 32gb.

steveb944

Wow the One requirement is extremely lame. Good CARRIER move T-Mobile.

Koolme666

I didn’t have to switch to tmobile one did anybody actually talk to a tmobile employee at the store ?

steveb944

We were going to do it online today. But the One requirement started yesterday.

a matter of time we all be forced to switch to new plans.
i can see this coming.
i will hold on to $70 unlimited all plan with JOD as much as i can..

noh1bvisas

what carrier offers a better unlimited plan?

steveb944

Seriously, you like unlimited with a bunch of caveats? The older plans we had were better.

noh1bvisas

i see you’re one of those that complains without offering a better solution. that’s useless.

steveb944

And you lack comprehension.

I didn’t make mention of alternatives for this offer because there aren’t any. You take a terrible offer or keep what you have that’s better.

noh1bvisas

so it’s the best offer available. whiner, party of one, whiner?

Drewski

I agree with you Better Bro. T-Mobile One/T-Mobile One Plus is the best choice to go with. Pretty soon Simply Prepaid will also have T-Mobile One/T-Mobile One Plus.

T-Mobile-One

TmoNews (Alex), thanks for the update. I just spoke to a local store representative and he confirmed when you trade in an iPhone as listed, you will need to enroll T-Mobile One plan. For me given my existing plan, I will not be getting the iphone 7 at this time. However, I may do the JOD as an option.

keepitreal25

Jod makes no sense for iPhone users unless you plan on switching to android and upgrading at least twice a year otherwise jump 2 is still the best option as the 7 would be hard way paid off by the time the 7s is released!

noh1bvisas

still cheaper than buyer a new iphone every year, though, isn’t it?

keepitreal25

No the lease price is higher over 18 months vs 24 months if you are trading the phone in prior to paying full retail,
and the fact you can jump (2) as early as half as balance remaining, makes eip cheaper for iPhone considering they only release once year.

Steve Brea

Yeah but with JOD, you are not pay the $12 equipment insurance, so it’s actually cheaper in the long run.

keepitreal25

It’s not a requirement but most that have jod have insurance? That isn’t included if your monthly payment is higher with jod it’s simply higher insurance isn’t apart of the equation as without jump 2 php is still 9-10 dollars for top tier phones .

J

Rep told me: Thank you for contacting T-Mobile! iPhone 7 Trade Up Offer with T-Mobile ONE Starting September 15 Our iPhone 7 Trade Up offer has been a huge success – our biggest iPhone pre-order ever. In the first four days, pre-orders were nearly 4x the wildly popular iPhone 6. Results have been beyond our expectations, and as a result, we’re updating the iPhone 7 Trade Up offer to include T-Mobile ONE starting September 15. Now, customers can get the new iPhone 7 for FREE (on EIP after 24 month no-cost finance agreement) and experience iPhone the way it was meant to be – without limits with T-Mobile ONE! They’ll get Unlimited Everything on the network built to handle it. And, customers can also get the 4th line free with T-Mobile ONE – that’s just $35/line per month with autopay. What’s changing Starting September 15, customers must sign up for T-Mobile ONE to participate in the 2016 Sept iPhone 7 Trade Up offer. What’s not changing Customers who took advantage of the offer between September 9 and September 14 do not need to switch to T-Mobile ONE to keep this offer. The trade-in requirement, eligible customer types, and EIP bill credit amounts.

KenP

The new free iPhone 7 promo that requires signing up for T-Mobile ONE service clearly is designed to target people switching from another carrier. Existing customers lose out. I have the 4 lines for $120 10GB/line plan and switching to one would cost me $20 more a month ($480 over 2 years). I’ll stick with phones I have or just buy a iPhone 7 outright.

noh1bvisas

“The new free iPhone 7 promo that requires signing up for T-Mobile ONE service clearly is designed to target people switching from another carrier.”
.
first, i wanted to reply “duh”, but it’s friday and i’m in a good mood. tmo is a business, not charity.

keepitreal25

That’s actually not true as carrier freedom can’t be combined with this offer, so it’s not just primarily designed to get people to switch

michael

No thanks i will wait for the non-Explosive Note 7 to come back out…lol. Apple more of the same every year

Ryan

Have you used the Note7? I did and took it back within 3 days (before the recall) simply because it’s a laggy piece of junk. If you’re an iPhone user, you’ll quickly recognize the lag. If not, get the iPhone and you’ll notice. Samsung’s TouchWiz has always been and always will be garbage.

michael

Been using TW for a long time and have no issues. Wife has an iPhone and that’s about as close as I want to get to one. I hate the incompatibility with Windows and having to use iTunes for everything…… EVERYTHING OMG so annoying. Game center is annoying with the password crap every download and they just do not innovate but try and copy every Samsung move now . More of same skin, same features in “sometimes” a different phone body. UI is boring and can get laggy also it’s not any faster I’ve found. More aggravating to use and no pen. No thanks I’ll keep my Note 5 until re-release of 7. And not to mention no expandable storage or headphone jack lol lol. IPhone is the junk and sell same phone every year to same people.

Drewski

No it’s actually Samsung copying iPhone. What are you talking about??? iPhone have always did their own thing verses it being Samsungs/LG.

noh1bvisas

sarcasm. funny.

michael

Samsung has always had the best screen and camera on a smart phone, iphone users used to make fun of people with the Note then the plus comes out and they flock to it lol, you guys are just catching up Apple invented the first real Smart phone i will give them that but they have been surpassed. Have fun with your same device

noh1bvisas

depends on your definition of ‘best’. if it scratches easily and breaks easily, it is not the best in my opinion.

Ryan

People that cant see the lag in TouchWiz really confuse me. I’ll literally watch the lag while they’re using the phone, and they don’t see it. The Note7 was not a fast phone.. in fact not even close to the iPhone 6S Plus when it comes to performance. Also, I used to care about the look of the UI, but that’s just gimmicky. Most iPhone users have it because it just works without problems. Samsung has ruined their version of Android. The only good Android phones are stock Nexus devices. Also, why on earth would anyone use iTunes these days? That comment makes me think you really don’t know how to fully utilize these devices…

michael

Yeah no problems and on home page of Tmonews there is an article stating that there is an update for IOS 10 for connectivity issues. No problems right lol, all the major devices have bugs.

Ryan

That’s a T-Mobile issue that was already fixed. Hence why it was fixed in the carrier settings rather than an iOS fix.

noh1bvisas

so many tmo one haters. serious question, though.

i’ve been shopping for a cheaper unlimited plan. can’t find one. i’m on simple choice, upgraded to unlimited several years ago. $70.74 including all taxes and fees.

has anyone found anything cheaper?

Adam

ONE+ and AT&T bundled are both $100. Currently, T-Mobile 6GB is probably the most competitive plan of the big 3.

noh1bvisas

what irks me is when i was checking plans online, it sound much cheaper until you get to the part where they add on a $20 data access fee. very sleazy. they say the plan includes X amount of data, but then they want to charge you to access it. at least tmo is clean and simple.

Adam

The free market has already punished these companies for deceptive pricing practices, by causing customers to move to T-Mobile. What is unclear is whether T-Mobile will continue to be in expansion mode.

Acdc1a

The One plan is very attractive to other carriers’ customers. I would say they are still in expansion mode.

Adam

The simple choice plans are now buried in T-Mobile’s website, and hard to find, as T-Mobile attempts to steer new customers into ONE. I can easily see a 10GB AT&T family paying $160, going to the T-Mobile website, to find their ONE+ price of $240, completely unaware that the T-Mobile equivalent of what they have at AT&T is really $100.

noh1bvisas

a quick look at the att website puts 4x10gig at $160 $240 if you have a 2-year contract (plus anything they might tack on. i didn’t click all the way through). tmo: 4xunlimited is $140. winner: tmo.

T-mobile Customers

No, we are not haters. Simply said, as long time loyal customers, we do not want to switch plans. For many, it is Not a better deal. Therefore, we will keep our existing plan and/or purchase the iphone on JUMP or JOD.

noh1bvisas

i didn’t say “all” but there’s a lot. JOD sounds like a good deal if you like changing phones frequently.

T-mobile Customers

I agree, I am thinking about using my JOD option since the other promotion has ended…

Drewski

Still hating to me. Seems to be very shady of you to say such thing for most others to start making use of. Cheaper plans with limited data is not always a guarantee. Other limited data plans are actually going up awhole lot more from 50 to 60 dollars price wise, with other cell carriers now. The Truly Unlimited High Speed Data is the best way to go with no verses limited Data.

T-mobile Customers

In all honesty, I really do not understand your comment. I have a grandfathered family plan that includes unlimited data and have decided not to switch to T-mobile One. It may be a great plan for others But not for All…including me.

Fabian

Ignore him/her. He/she is a troll.

Fabian Cortez

Ignore him/her. He/she is a troll.

Says the troll that everyone should ignore. Classic!

Drewski

Well stop making it seem like everyone else shall have an issue with your issues on the whole T-Mobile One/One Plus deal. Obviously you have trouble reading correctly. lol The way you wrote, mean’t that the whole T-Mobile subscribers needed to side with you more. Plus you made it seem as though cheaper plans with less data usages are the way to go, knowing that cheaper plans with less data usages are becoming more expensive now. Come on now, let’s get with the program here Buddy.

Acdc1a

I went on T-Mobile One as soon as they offered the 4th line free. I’m certainly not hating on it. The tethering isn’t as slow as it sounds.

NardVa

MetroPcs has an unlimited single line for $60 a month. No additional taxes or fees. Since MetroPcs is piggy backing of T-Mobile towers, you should get the same coverage as T-Mobile.

received wife’s Rose gold 7 128GB ordered 4 days ago. Oh man, it looks too tiny and i am glad I didn’t change my mind on the 7 plus black. I would be happy if the screen size is about the size of galaxy s6 but this is just too small !

noh1bvisas

happy wife, happy life. how does she feel about it?

Dean Smith

she was using GS4, good phone amd good camera, it broke and had been using LG L90 which is a basic smart phone with bad camera. So I am 100% sure she will love the IPhone 7 for all the great specs and features!

skywalkr2

I went from Android to iPhone ONCE. It was miserable and I ended up selling the iPhone 2 months later.

Acdc1a

I’ve seen people go iOS to Android but I’ve yet to meet someone who went the other way for long.

Dean Smith

Here I am, i have been fan of samsung, galaxy s2, s4 s6 and now Iphone since SEPT 2015. I just feel the iphone easier to work with and so neat and clean feeling

AJ

Can someone please tell me what the difference between Jump and JOD please

noh1bvisas

it’s the same. just different abbreviations (why is that word so long?).

skywalkr2

Not really the same. One is EIP based, and the other (JOD) is not.

Stephen

They are similar, but not the same. Jump is $12 and is an equipment installment plan and you can upgrade once your plan is paid down 50%. With the $12 you get insurance as well. Jump on demand is no charge per month and you lease the phone, insurance is not included.

Jump 1 you had 2 upgrades a year, pay taxes up front, and 12$ a month. Includes insurance on the phone.

Jump 2 you can upgrade when you like up to 2 times a year as long as you pay off 50% the cost of the phone, taxes up front. 12$ a month. Comes with insurance.

Jump On Demand (JOD) you get 3 upgrades a year, no taxes up front, no fees. No insurance included, but it’s available if you want to add it.

Jump 1 is no longer available unless you are grandfathered into it. Jump 2 is what the stores are pushing on customers, JOD is quietly spoken about lately so If you are thinking about getting it think fast before they stop JOD. I had friends sign up and a rep refused to give them JOD said they didn’t do it anymore when it was shown online it was available. Come to find out they just were trying to really push jump 2 because they made more money off it, and they do in fact still have JOD.

In my opinion JOD is the best option so far.

AJ

So basically, JOD is leasing the phone. I’ll stick to my original JUMP! I just wanted to know what the difference was, I like having the insurance included.

That’s actually a decent shipping time. Most people are looking at mid-October.

David Mann

I ordered at 3:15am est morning of and i didn’t get a launch phone- shipping info says 9/19 – 9/26. I am disappointed and annoyed as there seems to be so little stock at all for launch day. Not sure next week is even believable at this point.

Vaikundamurthy Subbaraman

We have 4 lines for 110$ including international calling. Now Tmobile is forcing us to pay more in plan for this trade in. What is worst is when we are about to preorder this trade in with existing plan, Tmobile customer service representative asked us to wait till 16th so that we can get the phone from store. Now they introduced this tmobile one plan without which we cannot place order. What a shame. First wrong step from Tmobile. we are with Tmobile for 11 years and now considering this as bad strategy.

noh1bvisas

if that was on the phone, call back. not saying it will work but when dealing with “phone people” and not getting the answer i wanted a 2nd call has gotten different results.
.
just the other day i negotiated a huge cable bill increase to a rather modest increase by calling back and asking for the customer retention department.

Don Armos

Same here. Now they changed the terms to force us to switch to the terrible One plan. Contacted support but no help at all. Stuck with iPhone 6 and considering switching to one of the other carriers who are still running the original deal T-mobile had before this bait-and-switch.

I pre ordered last week and was allowed to keep my simple plan. I just checked it again today while on call for trade in details. No changes to my plan.

noh1bvisas

that’s why i advised them to call back and talk to someone else.

ITALIANNYC

Can I just put my old sim from my iPhone 6s into the 7 or should I use the new one and activate

John R

Have 3 lines with unlimited calls and texts with 2GB data per line for $90. It’s the perfect fit for my family; my kids don’t need/deserve unlimited data. Wife and Daughter have 5C’s and we decided on Weds night (9/14) that we would upgrade them to iPhone 7’s for $250 each on Thurs (9/15). Went to store on Thursday…”Sorry, to get this deal, you now have to switch to T-Mobile One for $140 per month.” Thanks for nothing, T-Mobile! These types of games are the reason I switched from Sprint 5 years ago! But, John Legere has finally caved, and become what he pledged to avoid. Welcome to the era of the Un-Caring-er!

john

Just say you want to cancel and they will keep your existing plan and order the phone. nothing to worry

Fabian

We shouldn’t be doing that just to keep our plans, be it a 2GB, unlimited or promotional plan.

noh1bvisas

why not? the squeaky wheel gets the grease. for 50 bucks a month i would complain. of course you have to be prepared to walk, too.

Fabian Cortez

Exactly. No service contracts. Walk if there’s a better deal.

noh1bvisas

indeed. the other day, when i was negotiating my cable bill the person asked if i wanted a contract. i said “are you serious? why would i want to make a contract with crapcast and not be able to tell you guys to stuff it?” if they ever figure out i live in an area where i can’t have a dish or fios, i’m doomed.

i only have internet now. unfortunately, where i live cable internet is my only option for high speed internet. i ditched cable tv years ago.

Acdc1a

T-Mobile allowed me to drop ComShaft as soon as BingeOn included YouTube.

noh1bvisas

i stream a lot, but now that tmo doesn’t throttle my hotpsot at 5gb, i looked into it. i could get by, but i wasn’t entirely satisfied with the resolution i got from tethering – netflix especially looked bad on the 60″ hd.

Fabian

What is the resolution of tethering at 3G speeds, 360p?

Come on people, don’t laugh, it’s an honest question.

Fabian

Then let us squeak all we want, here, reddit, twitter, 611 and so on.

If they get away with this, later the can force us into the T-errible ONE for any change or upgrade.

Firts they come for the the iPhone 7 buyers then they’ll come for you and me.

Tom

Why use the “free” upgrade? Why not just use Jump or Jump on Demand for the upgrade and keep your plan?

Acdc1a

I guess I just don’t understand it. Free stuff (or deeply discounted in your case) always has strings attached. You don’t want the strings? Pay full price and sell your old phones on eBay. This is a very meaningful subsidy and the company giving the subsidy has the right to dictate the terms.

John R

Not only are you missing the point, but you’re incorrect. Initially, there were no STRINGS! For 6 days, T-Mobile allowed customers to get the iPhone 7 deal while keeping their existing plan. Then, BAM, they instantly changed the offer to require T-Mobile One! They never gave a “offer expires by ______” disclaimer or gave any warning that the rules were going to change. Not even the the T-Mobile store representatives had any idea it was coming; they found out the morning of 9/15/16. I don’t have a problem with T-Mobile dictating the terms; I have a problem with them CHANGING the terms! Was it illegal? No. Was it unfair? Arguably. Was it slimy? Absolutely! It was the kind of “game” I would have expected from the Other 3. You said it was a “meaningful subsidy,” but it’s only meaningful if you want (and are willing to pay for) unlimited data. For me, I would have to pay an extra $50 per month ($600 per year) to get a $650 phone. So, once the T-Mobile One provision was put into place, the subsidy became meaningless.

Acdc1a

And then they changed their mind so only those on higher priced plans were/are eligible. It’s called a promotion for a reason. I’m not wrong in any way shape or form. You want your subsidy? Switch your plan. Not worth the subsidy? Don’t switch!

John R

Yep. I kept my plan and moved on. I’ve been a loyal T-Mobile customer for 4 years, and I’m not switching carriers because of this. But, John Legere routinely rips the competition for playing games, and I think it’s only fair to point out that he’s not above using a little trickery of his own. If Sprint had pulled this, Legere would have tweeted about it immediately, and called them out for being #deceptive!

UofMFan2005

I ran into a similar problem. Last Saturday, a day after pre-orders launched, I decided to do a trade-in my iphone 5 by talking to a rep over the phone–I have an old plan: 2 lines with unlimited data (preferred smartphone web/bridge to value), and pay roughly $67/month incl. taxes and fees.–Everything went ok, the rep was able to work around and avoid changing my rate plan. They advised me to take my phone to a store to examine it before mailing my old phone, which I did, and noticed there was a slight bend in the frame. The store manager said that would void the trade-in deal (no EIP credits), so I cancelled the order. Earlier today, I decided to do the same for my 2nd line, a 5s. The rep on the phone says I need to change the rate plan ($120/month for 2 lines) to get the special EIP deal that totals $250 or so…told them to forget it and I hung up. We’ve been customers of Tmobile since 2002, don’t plan on leaving because I’m paying very low rate plan. I guess there’s no such thing as Customer Appreciation anymore.

ITALIANNYC

Well it won’t let me use wifi calling now. Tells me to contact mobile. I’ve only been using it on every other iPhone I have had. WTF

Adam

Try making a call on the cell network, followed by a reboot.

ITALIANNYC

Didn’t help. Trying to get a hold of a Customer service rep today is a nightmare. I am wondering if its cause I put my 6s sim in the 7 without using the new sim that came with the phone. Who knows

noh1bvisas

yeah, i would say that’s it.

ITALIANNYC

Also my iMessage is stuck on waiting for activation

noh1bvisas

if you get in touch with support, make sure you tell them about the sim card FIRST. then describe the problems. you’ll save a lot of time.

ITALIANNYC

Tried new sim. Didn’t work. I message works now though

noh1bvisas

did you reboot? do you have to activate it with an iphone? i’m an android guy, but some things are similar.

NapoPeb

No, that’s not it. I’m using the same sim in my 7 from my 6; no issues. The OP needs to call T-Mobile tech support. End of.

These idiot suggestions regarding the sim card from fuckwitted morons with no clue what they’re talking about helps no one.

noh1bvisas

flagged. grow up.

NapoPeb

Flagged? Is that some fps shooter term. heh. Idiot.

Drewski

Yes that’s why. You need sim in order for you to make use of better quality with the iphone 7/7plus. Better luck Next time around there, Buddy.

NapoPeb

Lol. You’re clueless. The 7 does not need a new sim.

noh1bvisas

what’s you’re suggestion to help them, brainiac?

Drewski

Noooo Bro, you are, you troll. Goodbye now and have a nice life. The iPhone 7 in this situation, really does need a brand new SIM Card Bro, especially it making use of certain networks, updates and network frequencies. Get lost already.

NapoPeb

No, it doesn’t. Everything you’ve written is beyond clueless.

Drewski

Yes it does. Learn to read what I’m talking about. You are the clueless one

NapoPeb

You’re asserting a new sim card is required to use wi-fi calling with an iPhone 7. That’s a hugely fuckwitted statement to make.

Or are you not saying that…? Hmm.

Drewski

Go back to the swamp and stop being so incorrect with everything you say towards me and others. Troll your breath smells so bad. Creep away. Bye.

Drewski

Goodbye. Your statements are still false and way out of whacked styles.

NapoPeb

No. Not ‘goodbye’, but rather you should take the education I’m giving you, and not continue to issue moronic fuckwittery of statements such as the iPhone 7 requires a new sim card. That’s just insane.

DaygosTommyT

I should’ve taken advantage of the iPhone trade up a week ago, ordered my wife’s for her birthday but didn’t order one for myself. Called up T-Mobile yesterday to order an iPhone 7+ and trade in my iPhone 6 Plus and they told me I had to change my plane to the T-Mobile ONE. Currently I pay $100/month for 2 lines unlimited EVERTHING (including HD video). Simple choice promo from a year or so ago. It would be $170/month for 2 lines on ONE Plus plan. Yup, lemme just go pay an extra $70/month, NOPE!

Fabian

Thanks for sharing that.

Now, who is the brave one to defend T-Mobile by comparing the 2 lines unlimited for $100 plan with the T-errible ONE plan?

I love TmoNews.

Joshua Miller

Seriously I always tell everyone they’re stupid for not having switched over back on that deal. I’m grandfathered into 2 for $100, and JOD. It’s perfect if a person like me who always needs the latest and greatest.

Dean Smith

i was on that same unlimited everything plan, 2 lines for $100 but it doesn’t include free calls and Lte data to Canada, not a good international plan, so i called and switch to unlited talk and text with 10gb 2 lines for $100 and calls and lte data to canada mexico included

how are you getting 170? 1st line $70, 2nd line $50. still, 20 bucks is 20 bucks.
.
as i posted before, when you don’t get the answer you expected from someone on the phone, call back and try again. this strategy has worked for me many times.

Fabian

So, what’s your suggestion, he should get the iPhone with the new plan and then try to get the promo plan back?

noh1bvisas

i would never suggest anyone get an iphone.

Fabian

You’re trolling me, right? That was not the question.

noh1bvisas

yes it was: “So, what’s your suggestion, he should get the iPhone with the new plan and then try to get the promo plan back?”

Fabian Cortez

It’s getting to him.

Maybe he’ll change to another guest name. Maybe he’ll use your name next…

noh1bvisas

i’m naturally irritating. it’s my special gift.

noh1bvisas

why are they stalking you?

Fabian Cortez

why are they stalking you?

They have a sick obsession with me, hence the use of various iterations of my name in guest mode. Most of them, if not all of them, come from S4GRU.

The wonderful and unbiased moderator here is doing a wonderful job controlling the issue, as you can see. /sarcasm

Other forums with active moderation are aware of the issue and warn and ban, which takes care of the obsessive troll problem.

noh1bvisas

they say imitation is the sincerest form of flattery.

Fabian

I like Mr. Cortez, he’s a wonderful person, a lot of people like him, he’s honest, intelligent, reasonable, funny, honest, enjoyable, friendly and honest.

noh1bvisas

ugh

Fabian Cortez

Apparently.

Fabian Cortez

And WOW, someone just banned me and unbanned me.

I am now 100% convinced that “Fabian” in guest mode is an administrative member of this site: either thepanttherlady or Alex Wagner.

Don’t be fooled people. It’s all clear now why this trolling has been allowed to continue yet is in CLEAR VIOLATION of the disqus rules. This is also a clear abuse of power and is very disconcerting.

noh1bvisas

i’ve been banned by better sites than this. LOL

Fabian Cortez

i’ve been banned by better sites than this. LOL

It was probably from all of the times he innacurately posted LTE Discovery screenshots of Band 12 sightings here after being repeatedly informed about the false positives.

Oh and he’s probably on Reddit using a different name and got into some discussion with me and lacked basic facts to support his point of view. I can do nothing to help those who are unwilling to deal with the facts. So instead, they prefer to troll me using my name.

But it makes perfect sense: if you hate reporting news that you don’t like, but have to since it’s your career, impersonate someone else in guest mode that others like to troll and express your dislike. The fact that guest mode “Fabian” posts here all day long is further proof.

Fabian

“It was probably from all of the times he innacurately posted LTE Discovery screenshots of Band 12 sightings here after being repeatedly informed about the false positives.

Oh and he’s probably on Reddit using a different name and got into some discussion with me and lacked basic facts to support his point of view. I can do nothing to help those who are unwilling to deal with the facts. So instead, they prefer to troll me using my name.

But it makes perfect sense: if you hate reporting news that you don’t like, but have to since it’s your carrer, impersonate someone else in guest mode that others like to troll and express your dislike. The fact that guest mode “Fabian” posts here all day long is further proof.”

Dude, I’m not Alex Wagner. Stop talking all that stuff or you’re gonna get really banned for smearing. And I really don’t want you or any anyone else banned except maybe drewsky.

Fabian Cortez

Dude, I’m not Alex Wagner. Stop talking all that stuff or you’re gonna get really banned for smearing. And I really don’t want you or any anyone else banned except maybe drewsky.

Alex Wagner, I will no longer engage nor entertain your trolling of me and use of my name for the sole purpose of confusion and instigation.

If you continue with this I will further push this issue forward with disqus and the owners of this website as what you are engaging in is abuse of power and impersonation. I will also further expose this on Reddit and other websites as this is 100% disingenuous and obsessive.

Any and all actions moving forward with further prove my contention as I am well within the rules.

So let us see what occurs.

Fabian

“Alex Wagner, I will no longer engage nor entertain your trolling of me and use of my name for the sole purpose of confusion and instigation .

If you continue with this I will further push this issue forward with disqus and the owners of this website as what you are engaging in is abuse of power and impersonation. I will also further expose this on Reddit and other websites as this is 100% disingenuous and obsessive.

Any and all actions moving forward with further prove my contention as I am well within the rules.

So let us see what occurs.”

Okay, okay, last reply: I’m not Mr. Wagner.

MattPortland

Dude, STFU.

Fabian

“And WOW, someone just banned me and unbanned me.

I am now 100% covinced that “Fabian” in guest mode is a member of this site: either thepanterlady or Alex Wagner.

Don’t be fooled people. It’s all clear now why this trolling has been allowed to continue yet is in CLEAR VIOLATION of the disqus rules.”

That is like an insult to dear thepanterlady and Mr. Wagner. I’m pretty sure they have far, far, far better things to do with their lives.

Don’t worry, I don’t think you’ll get banned. They will ban me first before you, and even before drewsky.

Have a nice day. ;)

Fabian Cortez

“And WOW, someone just banned me and unbanned me.

I am now 100% covinced that “Fabian” in guest mode is a member of this site: either thepanterlady or Alex Wagner.

Don’t be fooled people. It’s all clear now why this trolling has been allowed to continue yet is in CLEAR VIOLATION of the disqus rules.”

That is like an insult to dear thepanterlady and Mr. Wagner. I’m pretty sure they have far, far, far better things to do with their lives.
Don’t worry, I don’t think you’ll get banned. They will ban me first before you, and even before drewsky.

Have a nice day. ;)

And yet that day has yet to transpire and you continue to reply to me when you weren’t replied to, using the “Fabian” name in guest mode.

You are no longer fooling anyone and are severely off topic.

DaygosTommyT

Extra $25 per line for HD content…what’s the point of having a 1080p screen and not using it?

noh1bvisas

on a tiny screen, can you tell the difference? i guess if stream that much on your phone it might be worth it.

Diana Rocha

Two lines for 100 is better then the ONE plan it’s slower speeds and the quality is not HD. I was told to stay with my plan as much as I can.

Dean Smith

When did the plan change req start? orders starting sept 15?

pkcable

WHEW, there WAS a change. I got scared for a sec when I saw the commercial. I even wrote John Legere an email. I’m sure I got the older deal. I ordered on day 1!

AllMedia215

Congrats to the 4 people that got their iPhones

noh1bvisas

or conolences :)

Mike Palomba

Why, thank you!

tasha

I received my phone yesterday. I haven’t been able to use it because I can’t get it to restore. iCloud says it can’t restore and iTunes says its receiving an invalid response from the phone. Anyone here experiencing this? I see a lot of people posting on Twitter but Apple hasn’t acknowledged it. I called Apple and they were clueless.

foj

Make sure that your itunes, computer and iphone ios is in the latest version before you back up your iphone.

keepitreal25

Is the backup you created done on a device running ios10 ? If not the backup isn’t compatible with the 7, run the backup on your old device with the updated software , then you can restore to the iphone 7. Worked the same way with users on the beta IOS10!

Sub

Received my Rose Gold iPhone 7 on Friday. Time to send in my iPhone 6.

Emil

Purchased a Samsung Galaxy Note 7 a few weeks ago on JOD and now have to return to T-Mobile because of the recall. Went into a T-Mobile store a few days ago to order the new iPhone 7 Plus on JOD with my Simple Choice plan and trade in an old iPhone 5S, before the new One plan mandatory upgrade for the iPhone 7/7 Plus program trade-in, and the computer systems were down. Went in yesterday to try to make the purchase again, and now they tell me I can no longer trade-in my 5S and get the value amount towards the 7 Plus if I was to place the order on my older simple choice plan with JOD. Also, no one told me that there will be a new rule into effect soon if I wanted to take advantage of the trade-in program. What a ridiculous and deceptive business practice to screw over long time loyal customers. I Gave T-Mobile a chance a few years back and joined their service when they were struggling to get new customers, and now with their new found success they are acting like Verizon and At&t used to a while back. I called up customer care to see if they can resolve the issue and try to make things right, and they tell me that they can’t do anything to override that new one plan trade-in policy. Well thanks for nothing to T-Mobile! I only joined you guys because you seemed eager and fair enough to deserve my business, and now I can’t even get the same perks I used to be able to have as a customer of yours is a completely ridiculous way to do business. Looks like I might have to head into a Verizon, At&t and Sprint store to see what they have to offer, which I am sure is better than what T-mo has been doing recently.

keepitreal25

All the trade in deals require a certain plan rate at the other carriers for the iPhone 7 deal, if you even will qualify with them with a 5s is another question ,!

keepitreal25

I would check again with care though. If you missed it due to a system limitation or being down that wasn’t your error

keepitreal25

It’s only tmobiles fault if the customer purchased the phone prior to the 14th with the system being down and even then we still were telling customers we could do the trade in at a later date for the same credit, anyone that waited to process their order would fall under I missed the limited time window!

Rob Sauceda

Dude yea T-Mobile is being weird this year, I had a big issue in store over jod, I had a 64gb 6s and wanted to jump to the 128 that replaced the 64gb, same price and all but for some reason I needed 100 down, idk how this new pricing works but it makes no sense, after all these issues etc etc with customer service in store and me threatening to leave without my upgrade after they took my 6s they decided to call customer service and they gave me 100 off the 128 for me

Retail Level

I think, sometimes, it is a lack of training at the retail level. I had to correct more than a few sales Associates for giving misinformation and/or contact customer care for assistance.

Stick and Stay…

Since I missed out on the earlier promotion and have a grand-fathered plan, I was advised by a T-mobile representative to consider either the EIP or JOD. In others words, I would pay more if I switch to the new T-mobile One option versus staying with my current plan and paying a extra $30.00 per month for the phone (EIP). Anyway, the numbers (math) work in my favor to Stick and Stay with my plan (unlimited, unlimited, and unlimited data)….Smile.

KingCobra

Well the mandatory switch to the new T-Mobile One plans kills it. I’ll keep my 6s Plus now.

Khumphan Amaratana

I have a question…so if I have the EIP for iPhone 7 for 2 years with the credit back ($0/month), if the new iPhone 7S comes out next year can I sign up for ANOTHER EIP? Essentially having 2 for one line? (Since they got rid of my JUMP! So idk how I can “upgrade” if I wanted). Right now anyways I have 2 EIP’s anyways so maybe that’s a yes?

plus…T-Mobile One plan….its unlimited but its more expensive vs previous plans and then phones are $0/month…but under a 2 year EIP agreement. Isn’t this just essentially contracts?!!?

keepitreal25

It’s just an agreement for the phone, before you couldn’t leave without paying the termination fee, now you can leave and only be responsible for the phone you would have purchased anyway, the big part is no more required minimum plans for phone purchases

Myphone007

Anyone who ordered a plus model in black or jet black receive it yet?

Dean Smith

i got my IFong 7S PLUS directly from china, how can i upload the photo i took?

I also pre-ordered mine (7+ 128g, matte black) on 9/9, and haven’t seen any notifications on shipping. Both my mother & sister have T-mobile, and pre-ordered regular iPhone 7’s, and they have received both of their devices.

SuperXer0

The “regular” 7’s aren’t on backorder

David Mann

I ordered a 7+ black 256g 30 mins after the pre-order started and I haven’t received or even heard anything yet. Customer care promised it would ship yesterday when i called last week because the ship date changed to 9/19 – 9/26. I took that promise with a big grain of salt…

keepitreal25

They are moving up inventory, a good indication is apple now has some jet black models available for reservation at some stores and are moving shipping dates from November for some to October!

Adam

I just received my Shipping notification the label was created on 9/20, I ordered a T-Mobile IPhone 7 Plus 128GB Matte Black, I still have no faith

Wilsongt

Hey when did you make you order? What day ?

561Gunz

I also received my shipping notification this morning saying that my order “shipped”, awaiting pickup from UPS. I ordered the 7+ 128Gb Matte Black.

MartinJKU

I ordered a 7+ 32gb black like 15 min after pre-orders started and have yet to receive mines but my brother who ordered his on the next day and my neighbor who ordered on the 14th have already received theirs (same exact phones). I honestly don’t think they care about who ordered first.

Tony Song

Why is there a mandatory switch requirement? wth. Well, I did Jump for my 7+ Jet Black 256gb. I’m still on my old plan. Simple plan family. They never notified me about switching my plan to the newer ones.

keepitreal25

Because the promotion changed on the 14th of this month, to promote Tmobile one and to be honest for the majority of users without constant wifi access it doesn’t make sense to have this phone without unlimited data!

debra.bonnett

I currently benefit around 6,000-8,000 dollars a month with an internet task i found on the internet. Anyone eager to finish basic online tasks for 2h-5h each day at your home and make solid checks in the same time… Then this work opportunity is for you… CLCK.RU/A54RG

sadad

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