Case Studies

"Quality of life is always the big issue in grocery retail. Dale Carnegie Training is key in helping our people to create balance. You can see and hear the difference in our stores. People are smiling. Customers are treated well.
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Dale Carnegie Training has contributed to our corporate culture in a significant way. In fact, it's probably done more to help us create a common culture than almost anything we've pursued and has helped us to keep that culture intact.
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I can't say enough about what this process has done for our company. Through the formality and structure of the course, we gained the ability to ensure that we were all pursuing common goals.
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Dale Carnegie helped us to institute the understanding that the better we take care of our internal customer-the better we'll take care of our external customers. The impact of the training shows on our bottom line
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“We want our associates to be confident and have an attitude of I can do this, Dale Carnegie Training is our partner in this mission.”
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The Dale Carnegie programs are second to none. Last year, we had our best operational year, our best financial year, and our best year of growth in the company's history.
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