Abstract: Whereas the work environment is the broadcaster's success in organizations, which concerns shared by members of an organization to work perceptions about the physical environment in which this occurs, an assessment of the level of satisfaction was conducted Department staff work Works of an Institution of Higher Education to measure the level of satisfaction level personnel working there, this was done by applying a proposed Likert questionnaire with 48 questions developed for measuring instrument indices related to the organizational climate. The diagnosis is necessary to provide feedback to the company staff and identify areas of opportunity.

Abstract: The ICT development has impacted in a diversity of software tools aimed to disseminating knowledge. The paper presents a software process model in order to facilitate the generation an e-Journal, based on open system software. Also, web accessibility is included as quality aspect of software.

Abstract: In this document takes part a regional company in the development of business, through an orchard of Kent and Keitt mango, where its opportunity area is to prepare for selling the fruit in a domestic and international market. A marketing plan has been done to know and penetrate the market, considering Sonora as the state which provides improved performances in tons per hectare in the mango harvest among Mexico as an opportunity area, furthermore does not participate in the national market.in the problem is stated domestic and global market competition, considering the following questioning, How to penetrate the domestic and international market, supported by a marketing tool, according to the quality standards required by the market? The objective of this research is merely to prepare a marketing plan to penetrate domestic and international market positioning Kent and Keitt mango, describing the way how to meet quality standards. In the method the mango orchard company named El Espíritu is considered as the subject, materials were used as a diagnosis, research from secondary sources and the research procedure. The outstanding result was to establish marketing objectives and strategies which help penetrating and positioning the product in the domestic and international market and, to form the business structure. It is concluded the marketing plan to boost the product sales in the domestic and international market.

Abstract: Due to the high insertion of mobile phones together with other technological devices such as tablets, iPods and laptops among the students population and the advantages that mobility provides to its users, Universidad Nacional de La Matanza (UNLaM) from Argentina is designing a strategy and implementation to incorporate mobile devices as a didactic resource in a university classroom. From a technological scope, building a Mobile Web Site will allow students to use their mobile devices to learn, practice, and communicate with their professors and partners, in order to improve the teaching - learning process.