Why Choose ACT!

Why Choose Act!
Act! is Still the One

#1 Best-Selling Contact & Customer Manager

Why choose ACT! over the manual methods you have outgrown, or over competitive CRM solutions? A number of reasons, but first, you should know that ACT! is the proven market leader with 3 million fanatical users worldwide. In fact, it’s the #1 selling Contact and Customer Manager, and has been for almost 30 years, trusted by individuals, small businesses, and sales teams to get organized and take the guesswork out of marketing to drive

We know competitive solutions can’t claim the same. Here’s why:

ACT! was designed for and is highly recommended by small businesses and salespeople, like you, to manage all the details about your customer relationships. It’s equipped with just the right feature set, making it powerful enough to support the needs of your business, but still easy to learn and use.

ACT! leads the industry with its ease of use. You can be 25% more productive by simply choosing ACT! over competitive solutions.

ACT! can be highly personalized by you, the end-user, so you can shape ACT! to fit your business processes. Design views, add fields and tabs, edit drop-downs, and customize templates.

ACT! works with a variety of business solutions, including Microsoft® Outlook®, Lotus Notes®, QuickBooks®—10+ business solutions available today.

With ACT!, you have organized access to the full spectrum—from basic contact info to rich customer history, even back-office updates, so you’re in the know, instantly.

Make the most of your work day with features that manage tasks related to and unrelated to your contacts, like personal to-dos.

Even setup Smart Tasks to automatically trigger and perform tasks for you.

Generate buzz for your business and turn new opportunities into paying customers when you connect to SwiftpageE-marketing for ACT!, and make it easy for you to create, send, and track email marketing campaigns, as well as publish those campaigns to your existing Twitter, Facebook, and Linked pages for even greater social media visibility. And all of this social media integration is done automatically!

ACT! provides you with a variety of resources, including a large user community and a vast, mature partner network that give you immediate answers to questions about using ACT!, training, and customizations. And, you’ll have access to a number of add-on solutions that extend the ACT! feature set.

Is ACT! right for your business? ACT! is a fit for you if the development of long-lasting, profitable relationships is key to the success of your business.sales results.

Get it together

Think of Act! as your business ‘command center’, giving you control to quickly tap into all relationship details, seamlessly interact with productivity and social tools you rely on every day, and leverage integrated emarketing services1 that take the guesswork out of when, where, and how to engage with prospects and customers – all from within Act!.

Seamlessly interact with the business and social tools you rely on – like Office, Outlook®, Google™, Facebook®, and LinkedIn® – conveniently, right from within Act!. ACT tools extend the power and possibilities of what Act! can do for you, and integration with popular accounting solutions2 provides visibility to payment status, open quotes, and sales orders for a holistic customer view.

Marketing = Selling

Integrated emarketing1 services enable you to easily segment your prospects and customers, then design, send, and track professional, eye-catching email campaigns that reach the right customers with the right message. Intelligent call lists automatically recommend hot leads to follow up with to generate sales.

Selling effectively depends on everything related to your contacts and calendar being in one organized place – including phone numbers, emails, meeting notes, to-dos, and documents – for everyone you do business with. With Act!, you’re informed and prepared for every interaction with your customers, both in the office and on popular mobile devices.3 Automating best practice processes within Act! ensures you have more time to focus on growing your business and delighting your customers.

Still the one

Act! is the #1 best-selling Contact & Customer Manager, trusted by individuals, small businesses, and sales teams for over 25 years, because it’s purpose-built to meet your unique, evolving needs. Act! helps organize all your prospect and customer details in one place and market your products and services more effectively, driving sales results while creating customers for life.

Affordable and easy to use, Act! is the trusted choice for individuals, small businesses, and sales teams looking for a simple solution that fits perfectly between the chaos of sticky notes and spreadsheets, and the expense and complexity of CRM systems.

Features our ACT! Fanatics are fanatical about

ACT! enjoys one of the most loyal followings of any CRM product in the market for many of the classic reasons listed above. However, users both new and old are now taking advantage of the newer features listed below to become more efficient in changing technical world.

Enhanced Smart Tasks keep working even when you’re offline.

Get started with one of many sample Smart Task templates and accompanying email templates for the most common activities, and set in motion basic or advanced steps to occur automatically.

Set it and forget it! Enable your Smart Tasks to run offline from your server, so your designated steps can keep moving forward, even when ACT! is closed.

Save precious time with data/field triggers that automatically update records once certain conditions are met, like changing the status to Closed-Won once the opportunity has reached the sales fulfillment stage, which kicks off a reminder to issue a Welcome Kit

Easily view, add, and edit ACT! contact details, notes, history, activities, as well as opportunities for a powerful sales advantage.

Focus your energy on high priority opportunities by filtering your list view based on date, status, process, and stage — like commitment to buy.

Boost your effectiveness with a sleek interface that features Quick Actions and follows familiar ACT! functionality, like capturing conversation notes after a call, and immediately adding to history in the database.

Simply configure and personalize contact layout and opportunity views, by device, to best suit your work style.

Keep everyone up-to-date since workgroups have secured, shared access to the most recent ACT! details

ACT! Social Updates helps you capitalize on unique customer insight.

Gain an insider’s-perspective of your customer’s day-to-day interactions through a centralized view of your contact’s last 25 posts made on LinkedIn® and Facebook®.

Dig deeper for more information by clicking on a post to display the complete social media profile.

Improve your sales and marketing effectiveness by actively watching your customer’s posts and related sentiments so you can gauge delivering the right offer and message, at the right time.

Put a face to a name by viewing recommended ACT! contact match-ups and associating them with your LinkedIn Connections or Facebook friends

E-marketing with Social Sharing allows you to market beyond email addresses.