There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.

The issue in GetHuman-mshouse's own words

AT&T rep came to my house to sell services. When he put me on the phone, I specifically asked the man if by providing my social would there be an inquiry against my credit score. He read me a script two or three times so I had to matter of factory ask him several times. I ended up telling him to, he did not have permission to run my score. I want my call pulled up so you can justify why the **** I have a hard inquiry on my credit report from AT&T. My Vivint Security system recorded my conversation, now I want your recording where I gave your company permission to run a credit check.

GetHuman-mshouse did not yet indicate what AT&T should do to make this right.

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