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George-Allsorts, Senior Appliance Technicial Manager

Category: Appliance

Satisfied Customers: 1448

Experience: A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair

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My Miele W5877 edition 111 does not seem to be emptying

Customer Question

Hi, my Miele W5877 edition 111 does not seem to be emptying correctly. I have cleaned the front filter and run the maintenance programme and checked to ensure the machine is level. It starts to spin and then seems to pump soapy water back in during the spin cycle. The machine is c2 years old.

Hello Sue, my name is***** are a few things you can check.. When you checked the front filter, did you check that the imperller of the pump was free to rotate.. You can remove the hose from the drain and place it over a bucket to ensure free movement of water.. Let me know what you find

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