Meet Team MK

MK Founders

Meet the MK Team, with decades of experience in Business Process Outsourcing and Improvement. Led by the industry veterans Mike Mattsen and Aarati Kumar, this team provides the strategic direction to the organization.

Management Team

Gaurav Rai

Gaurav Rai is a quality enthusiast with over 15 years of experience in the process improvement & process re-engineering domain. He graduated as a software engineer and started his career as an application developer on Linux platform (Also teaching computer architecture and Linux to college graduates part time). He currently heads the Innovation & Strategy group at MattsenKumar and is responsible for driving value for clients using advanced analytics.

VP – Business & Marketing Development

Sudipto Chatterjee

Sudipto is a 14 + years vet of MattsenKumar and has managed service delivery for several of our Quality as well as traditional BPO customers. Through his tenure, he has worked closely with multiple fortune 500 clients and has been exposed to a variety of operational models and best practices across a range of industries which helps him bring in out of box solutions. He also supports the Sales team in drafting operational models and budgets for new prospect clients.

VP - Enterprise

Vivek Anand

Vivek Anand is an engineering graduate and a certified six sigma black belt. He has been a practitioner of program management, lean, six sigma principles & methodologies with over 16 years of experience in operations, process improvement, change management, & program management. He has worked as both an internal & external consultant across industries like manufacturing, telecom, bpo, consulting, and across geographies like India, USA & India.

VP - Quality

Tapashya Subba

Tapashya is a Six Sigma Green Belt practitioner with 15 years of experience in managing operations for Quality domain and various Client Management dynamics. She believes in quality work and drives every factor carefully ensuring desired result is achieved with perfection and efficiency. She is a strong believer of team work and her success mantra is always being “solution oriented” for fixing every problem.

VP - HR & Training

Sonali Banerjee

With more than 12years of experience in Human Resources and Management, Sonali has extensive hands-on experience leading diverse HR initiatives including policy design, compensation & performance management, recruiting, training and benefits admin.

VP - Implementations

Rudraksh Singh Parmar

Rudraksh Parmar is a MBA in operations management with over 14 years of experience in operations management and transactional quality. He has setup multiple BPO programs (offshore, nearshore, bilingual etc.) from end to end and has managed accounts under varied domains like BFSI, payment and trades, collections/recoveries, financial services, mortgage, PLCC sales, customer service, retention and technical sales & support .

VP - Information Technology

Rahul Sharma

Rahul is a dynamic Technology Leader with strong business acumen having over 2 decades of diversified experience across many Industries ranging from IT Service to Manufacturing, BPO, Financial Services and eCommerce. Over the years he has created many Innovative solution bringing in efficiency and robustness to business.