I can check, Karen. You have noticed that in the "Welcome, Journey" row, on the right-hand side just under the photo -- the strip that begins "Profile | Settings | My Content" -- there is a notification of whether you have any new PMs or not, right? It says "Messenger (0 New)" unless you have a new message, in which case it says "Messenger (1 New)" etc. There's also that column on the right, headed "Unread Notifications." That isn't what you meant by the pop-up, is it? If that IS what you meant, and you've lost it, just click on the X in the right-hand margin and it will come back. Or do you mean a pop-up from long ago, before we made the software update?