Important information

Course programme

This course offered by Zen Institute of Management is catered to the needs of companies and their diverse changing needs. This course lays great deal of emphasis and importance on providing unparallel and unmatched customer service to the customers to retain them or bring the long time back lost customers back in the foray of your client list. In this course you will be learning about clientele awareness, management's acuity, Customer Delight Matrix, auditing forms and techniques by which you can enhance your customer service level.

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The Zen Customer Service with Soul ZEN INSTITUTE OF MANAGEMENT

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