How can we know that training will genuinely make a difference?

Most organisations are besieged by consultants offering to train them in various skills such as emotional intelligence, leadership, selling, negotiation and so on. But how can we know if any given training intervention will actually work or not?

It’s important to have evidence – data – demonstrating that any learning and development initiative will work.

Evidence matters whether it comes to coaching, learning and development or the development of senior leaders. The following is an article on how you can be sure that any intervention will work that was commissioned for Training Journal, the highly-regarded publication for learning and development professionals.