9.07.2009

[Monday Rant] What's Up, Starbucks?!

Dear Starbucks,

I heart you. You know this. Sbux is my happy place. You have lovely treats and give me something to look forward to every day. Not to mention, your Barista machine has allowed me to make delicious beverages in the comfort of my own home. Mom and I are both super stoked about the new soy frappuccinos, which is the best treat a lactose-intolerant lady could ask for (unless you count the wonderful desserts available at Spiral Diner, for which I'd make the drive to Dallas any day of the week).

However, I do have a bone to pick with y'all: I am not a fan of the silly charge for soy milk. First of all, I don't appreciate being punished, so to speak, for being lactose intolerant. Trust me, I would love to be able to enjoy ice cream and whole milk without feeling like a heaping pile of poo, but alas, it is not so. Secondly, as eco-friendly as your company claims to be, why would you not support alternatives that represent a more responsible choice as a consumer and citizen of this troubled plant?

Finally, if you're going to charge more than your already-elevated prices, you'd better have the shit in stock. Seriously, three different Sbux were out of soy milk within a week. Obviously your customers are fans of the non-dairy alternative, so make sure you've got plenty on hand. Plus, with all those up-charges going on, you should have a nice little stash of cash to prevent this from happening, yo. Don't advertise the soy option and then fail to deliver when I finally come in. Not cool.

I hope we can get past this problem and resume our relationship, stronger than ever. But I needed to say something before it got worse and to the point we couldn't even speak to one another anymore. I know you'll take this issue as seriously as I do, and I look forward to enjoying my soy beverage, without incident, once again.

1 comment:

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