Read on to understand the release dates, upgrade information, updates, improvements, and known issues in the Adobe Connect 9.7.5 release.

Overview

Adobe Connect is a market-leading web conferencing solution that enables corporations, schools, and government organizations worldwide to deliver rich collaboration, webinars, and e-learning experiences. For an overview of Adobe Connect, see www.adobe.com/products/adobeconnect.html.

What's new in Adobe Connect 9.7.5

Option to remember a user session in the Adobe Connect application for a computer (Windows and Mac)

Open a new application session using the Ctrl+N shortcut keys (Windows only) and other improvements

Adobe Connect Central web application improvements

The Audio Profiles setup page in Adobe Connect Central has been redesigned in HTML5

Various improvements in the Adobe Connect Central home page

Miscellaneous improvements

AEM upgraded to version 6.2 SP1

MeetingOne adapter upgraded and other improvements

Changes to supported content in Adobe Connect 9.7.5

Support for the new Adobe Presenter 7 content is discontinued. While trying to upload Adobe Presenter 7 or an earlier version content to Adobe Connect, an error message is displayed. The existing Adobe Presenter 7 or an earlier version content in Adobe Connect continues to work in Adobe Connect 9.7.5.

System requirements

Adobe Connect application

This update includes a new version of the Adobe Connect application to join meetings. This is a non-mandatory version and older versions of the Adobe Connect application will continue to work with the Adobe Connect 9.7.5 release. However, Adobe recommends customers to update to this new version for utilizing various improvements released in 9.7.5.

You are prompted to install the new Adobe Connect application in the following scenarios:

You share your screen or PowerPoint (PPTX format) files and do not have the Adobe Connect application installed.

If you are an administrator of a locked-down IT environment, Adobe recommends that you ensure that all of your end-users have the new version of the Adobe Connect application and Adobe Flash Player (version 13.0 or later) installed. Download the Adobe Connect application from this page, or directly from the following links:

Upgrade paths for on-premise deployments

The following are the prerequisites before you can upgrade to this release:

From Adobe Connect 8.x, upgrade to Adobe Connect 9, then update to Adobe Connect 9.7.0b before applying this patch.

From Adobe Connect 9.x, update to Adobe Connect 9.7.0b before applying this patch.

Issues resolved

The following product usage issues are fixed.

Issue Tracking Number

Issue Description

4082378

Fixed an issue where Adobe Connect server does not accept the license files generated and gives an error that license key does not match in the database. If the license file is generated with an account-id that is over the BIGINT value, it fails to upload on the server.

4082814

Fixed an issue to prevent deletion of an associated Event when a seminar room is deleted. Now the Event continues to remain in the list of Events.

4086331

Fixed an issue where soft limit for concurrent users per meeting was at times incorrectly displayed for accounts that have meeting and seminar licenses.

4086494

AEM is used to create Event pages. AEM that installs with Adobe Connect is upgraded to version 6.2 service pack1. It offers many performance and security enhancements over the previous version.

4086499

Fixed an issue where some long-time users on an account were unable to change the password from My Profile page.

4087273

Fixed an issue where the pointer tool pointed to a slightly different location on the screen for Hosts than it did for the participants.

4087884

Fixed an issue to remove a Seminar session from the Seminar calendar, when the Event that links to the session is canceled.

Fixed an issue where content published by Presenter 11.1 in SWF format cannot be shared in a meeting. It gives a error that the document cannot be retrieved.

4086967, 4086976, 66

Fixed potential reflected Cross-Site Scripting (XSS) vulnerabilities.

Fixed potential vulnerabilities

The following potential vulnerabilities found in internal pen tests are fixed.

Issue Tracking Number

Issue Description

63

Fixed a potential authentication encryption vulnerability.

4019683, 4087973

Fixed a potential authentication vulnerability.

4085378

Fixed a potential vulnerability where mixed HTTP resources are referenced within HTTPS Site.

4085489

Fixed a potential vulnerability to prevent access to a certain field information to unauthorized users.

4085490, 4087966, 4087967, 4087968

Fixed a potential missing authorization vulnerability.

4085492

Fixed potential vulnerabilities by replacing libraries with known security issues.

4085496

Fixed a potential vulnerability to prevent access to unauthorized directories and files.

4085501

Fixed a potential vulnerability to prevent cross site request forgery.

4087961, 4087962, 4087963, 4087971

Fixed a potential vulnerability to prevent directory traversal.

4087964

Fixed a potential open redirect vulnerability.

4087965

Fixed potential reflected Cross-Site Scripting (XSS) vulnerabilities.

4087970

Fixed a potential vulnerability to prevent bypassing of Access Control Checks.

Known Issues

Known Issues in Adobe Connect 9.7.5 and their workarounds

Issue tracking number

Issue description

Workaround

4105905

If you click Forgot password in the application for desktop to reset your password, the password reset email is not received in Dutch, Italian, Japanese, Korean, Portuguese, Russian, and Spanish languages.

Request to reset the password from the Adobe Connect Central login page using a web browser.

4106101

In the application for desktop, if a user account is blocked for repeated incorrect login attempts, the notification email of blocked account is not received in Chinese, German, Italian, Korean, Portugese, Russian, and Turkish languages.

Login to Adobe Connect Connect Central from a web browser or request to change a forgotten password from within a web browser.

4106210

Adobe Connect application for desktop does not launch when a meeting is launched from Flash-enabled Firefox 32-bit browser.