Immigration-related Emergencies

Outside of regular office hours, call the CWRU Police Department at 216.368.3333, and the dispatcher will help connect you an ISS staff member.

Examples of immigration-related emergencies:

Detainment at US port of entry

Immediate threat of deportation

NOTE: You can get a travel signature on an immigration document (I-20 or DS-2019) in-person during walk-in hours or through express mail if you’re overseas. This is not an emergency situation. Contact ISS during walk-in hours for more information about these options.

Non-Emergencies

Examples of non-emergency needs for assistance:

Culture shock

Stress

Conflicts with classmates or professors

Financial problems

Scams

Identity Theft

Campus Resources

ISSS is here to help you during our office hours, but you may want to take advantage of these other resources on campus: