PARTNERS

Author: Jose Villalta

Note: The printer will need to use a Serial cable or the Virtual COM driver that emulates a Serial port through a USB connection.
If you are using a USB cable you will need to install the VirtualCOM driver
Once you have that installed and you know what COM port it is using you can proceed to use the Epson OPOS driver
To begin you will need to download the Epson OPOS driver
You will need to unzip the file.
You will need to go to the pathway you selected to find the folder in our example it was saved to the C:\ drive
So the pathway is - C:\OPOSADK\V230e\Original\disk1
Run the setup...

First you will remove the till from the drawer so you can expose the lock
Using a Flat Head you push up to remove the bracket
It will slip off, if you pull up
Once off, you should be able to remove the lock.
Turn it to the towards the left (Or right if you are in front of it.)
Turn it so that you can can fit the lock into the hole
Keep turning it so that the whole lock fits through the hole
Now you can replace the lock.
Place replacement lock into the hole.
Make sure the lock is completely flush
Place the bracket and push it in
Once the bracket...

If, after installing the touch driver and a computer restart, the driver is not recognize and you get an error message like the one below try these couple steps.
You can first try to point the device to the Touch Utility folder.
If that doesn't work head to the pathway below.
Find the UTCUSB64 Setup File and highlight it, like in the picture below.
Then right click and select install. This will install the driver.
...

Troubleshooting XI3200BT Connectivity
The first step is to make sure it is properly connected to your computer.
Getting Connected
1.) Plugging the USB cable into the scanner base - This seems like an easy step but we get a lot of calls, regarding partial connections, due to a partially seated cable. When it is all said and done, the cable, as it connects to the scanner base, in most cases, should actually be inset by approximately 1/16 of an inch. Meaning, not necessarily flush with the base. Listen for a click and push the cable in with a generous amount of force.
2) Windows...