Customer Testimony

Everite prides itself on customer satisfaction

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Our customers and how they view Everite’s staff and service is top priority, which is why we put so much effort into making sure all customer inquiries are responded to in less than 24 hours. This is also why we follow up after each service call with a customer survey, to get our customer’s honest perspective of how they feel we have responded to their call, how professional and knowledgeable they felt our service technicians were and their overall satisfaction with Everite and our products. Are you a customer? Want to let us know how we are meeting you satisfaction? Click here to tell us, Customer Satisfaction Survey

“I do greatly appreciate the lengths that your company went to, to get me the parts I needed, the information and also a technician to help install if needed. Thanks again.” Bob (OH)

“I would say we are VERY happy with your technician. Hard-worker and very professional.” Eric (TN)

“Carlo was very helpful and ready to listen to what was wrong. Gave some hints to look for to solve the problem and troubleshoot to find the root cause. Also a follow up email was appreciated to see if we resolved our issues.” Mike (IL)

“Best customer service from Everite I have ever experienced.” Brian (MA)

“Everite responded quickly and their tech stayed until the machine was running.” Karl (NH)

“Installation of power supply went great, no issues. Mike and Carlo were professional and courteous. Excellent service based on what had to be done.” Kevin (DE)

“Pat was excellent and supported what was required. Worked late and early when required.” Martin (IRE)

“As with any machine purchase there are always issues that arise but they were minor and Everite handled then in a timely and professional manner. The machine was up and running quickly and there have been no issues.” Bob (CT)

“Machine delivery status went quite well, we did hit a few snags with delivery in China but these are very difficult to avoid. Brian knows the SR8 machine extremely well and could answer any and all questions about the machine. Brian showed his patience and expertise when training the operators at both locations. The language barrier was overcome with ease. Manuals provided in both English and Chinese were very good. The staff is knowledgeable and always available to solve any issues.” Ryan (China)

“I can tell you we are happy with your machine and the support from your team.” Karl (GER)