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Employee & Family Assistance Program (EFAP)

Employee and Family Assistance Program

Call 1-800-663-1142

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The University of Waterloo launched a new benefit for eligible employees and their family members at no additional cost to employees. An Employee & Family Assistance Program (EFAP) provided by Homewood Health became effective September 2016.

The EFAP provides services 24 hours a day, 7 days a week, and 365 days a year. Access to confidential, short term, counselling services are available in person, online, or by telephone. In addition to counselling services, the EFAP will include other tools and resources that contribute to individuals’ health and wellbeing.