Shipping/Returns

All orders from BOUND BOXING are processed using secure server technology.

Absolutely NO returns, exchanges or refunds on custom apparel, DVDs or books.

All returned items must be with the original receipt,
original package, in the same
condition as when received by the purchase and without item been used. A
25% restocking fee will
apply on any open item plus the shipping cost. The warranty only applies for 30 days at manufacturing defects, the
item will be analyzed to evaluate
it is a manufacturing defect or created damage, in case to be necessary shipped
the item the cost of this
will be covered by the client and if the warranty applied the return will be at
no cost. If you try to fix up the
product by yourself this will automatically void the warranty.

Additional shipping charges may apply. Make sure you provide a phone number or email address with your order. We will be glad to confirm your total before shipping. Orders placed outside the continental U.S., including APO/FPO orders, require additional shipping charges not reflected above. You will be contacted via phone or email prior to the addition of any shipping costs and/or alternate delivery times. BoundBoxing.com pricing may vary for Alaska, Hawaii, Puerto Rico, and the Virgin Islands. If you are ordering from any of these areas, you will be contacted prior to delivery if there are discrepancies in prices. Shipping prices may be higher in these areas depending on weight. Please contact us at orders@boundboxing.com with any inquiries.

All International orders are subject to customs, duties and taxes which are imposed by your country.

Your satisfaction is guaranteed. You may return any item for refund, credit or exchange if it is in "resalable or NEW" condition, within 30 days. (This policy does not include Cleto Reyes products which have been removed from its original packaging, gift certificates, DVDs or custom clothes.) Warranty does not cover normal wear and tear that results from the use of the products. Use of products in a manner other than that for which they were manufactured nullifies this warranty.

RETURNS POLICY:

If you experience a problem with any of our products, simply email us for further instructions. We will provide a full refund excluding shipping charges. All items must be in brand new condition. Items must include all original packaging and cannot show signs of wear whatsoever!

It is recommended that you send all returns back via UPS (it's faster and safer). Send your package insured and postage paid. There will be no credits or refunds for returned shipping charges. If you request that we replace or exchange an item, you will be responsible for the reshipping charges. No credits or refunds for any merchandise more than 30 days after purchase. No credits or refunds for forwarding shipping charges.