Plussat: This is our favorite hotel in Seattle, located downtown, close to Pike market and amidst great shopping. Their customer service is off the charts. We love them !!

Erinomainen8,0

Plussat: The lines were top quality and the checkin staff was equal.

Erinomainen10,0

Plussat: Location is central. Walking distance to everything. Room was spacious and my bed was big and comfortable. Front desk staff was helpful and very accomodating. All in all, I enjoyed my stay and would love to stay in Paramount hotel again the next time I visit Seattle.

Erinomainen10,0

Hyvä6,0

Plussat: The lobby was beautifully renovated and the hotel is in the heart of Times Square. The bed was very comfortable

Erinomainen10,0

Plussat: How it was downtown close to the key arena

Erinomainen10,0

Plussat: Rooms and facilities were clean and quite luxurious, great location and very friendly staff.

Erinomainen8,0

Plussat: The location was right next to the event I was attending. The room was quiet and clean.

Hyvä6,8

Plussat: Centrally located, helpful staff.

Erinomainen9,7

Plussat: Very clean, friendly staff, great location to shopping and Pike Place

Plussat: This is our favorite hotel in Seattle, located downtown, close to Pike market and amidst great shopping. Their customer service is off the charts. We love them !!

Miinukset:

8,0 Erinomainen

Plussat: The lines were top quality and the checkin staff was equal.

Miinukset: The room was just an average, modern hotel room. Without much charm and a little less than as clean as most. Surprised to find that used products (shampoos, body lotion, etc.) were not replaced for our second night's stay.

10,0 Erinomainen

Plussat: Location is central. Walking distance to everything. Room was spacious and my bed was big and comfortable. Front desk staff was helpful and very accomodating. All in all, I enjoyed my stay and would love to stay in Paramount hotel again the next time I visit Seattle.

Miinukset: None

10,0 Erinomainen

Plussat:

Miinukset: Nothing

6,0 Hyvä

Plussat: The lobby was beautifully renovated and the hotel is in the heart of Times Square. The bed was very comfortable

Miinukset: The room size was less than desirable...even for New York City it was small. Two medium-sized pieces of luggage could barely fit into the room. The A/C seemed to run on its own; there was a control in the room that didn't respond when humans touched it. The shower curtain in the bathroom was yellow and brown towards the bottom and the tile's grout was dirty in certain places. Not to mention that the water pressure in the shower and sink was weak at best.

10,0 Erinomainen

Plussat: How it was downtown close to the key arena

Miinukset: A bit too conservative

10,0 Erinomainen

Plussat: Rooms and facilities were clean and quite luxurious, great location and very friendly staff.

Miinukset:

8,0 Erinomainen

Plussat: The location was right next to the event I was attending. The room was quiet and clean.

Miinukset: Housekeeping didn't even knock and just came into my room in the morning a few hours before checkout. I was sleeping at the time but it could have been potentially very embarrassing for us both.

6,8 Hyvä

Plussat: Centrally located, helpful staff.

Miinukset: The room was quite bright at night and housekeeping didn’t clean our room one of the days we were there.

9,7 Erinomainen

Plussat: Very clean, friendly staff, great location to shopping and Pike Place

Miinukset: Bed could've been more comfortable, and I was frustrated to not be able to watch my own movies via HDMI cable

Plussat: Beautiful interior and bar. The staff was always extremely helpful and courteous. The bathroom and window view were fantastic and the hotel is close and central to a lot of activities that Seattle has to offer! Very happy with my stay!

Erinomainen10,0

Plussat: The staff went out of their way to be welcoming, friendly and helpful. Rare to see anymore.

Erinomainen10,0

Plussat: The staff was absolutely the best! And, the accommodations were wonderful.

Erinomainen10,0

Erinomainen10,0

Plussat: We were in Seattle for two days and the entire experience but especially the free car service was amazing. They gave us a bottle of wine and chocolates with a card signed by all their staff to congratulate us on our anniversary. Super impressed!!! would stay here again without hesitation! Theres a fitness Center and a hot tub!! Five stars!!

Erinomainen10,0

Plussat: This is a great hotel. The staff is wonderful. They even offer a free shuttle via Lincoln Town Car to anywhere within a two mile radius of the hotel. My room was nice. The bathroom had a large sunken tub with wooden privacy panels that opened to rest of room. This was my first stay at the Pan Pacific. I have paid more for lesser quality hotels in Seattle. I will definitely be returning to Pan Pacific. The hotel also has a beautiful spa facilities but I didn't get a chance to indulge as I was only there one day for business.

Plussat: Beautiful interior and bar. The staff was always extremely helpful and courteous. The bathroom and window view were fantastic and the hotel is close and central to a lot of activities that Seattle has to offer! Very happy with my stay!

Miinukset:

10,0 Erinomainen

Plussat: The staff went out of their way to be welcoming, friendly and helpful. Rare to see anymore.

Miinukset: Everything was perfect

10,0 Erinomainen

Plussat: The staff was absolutely the best! And, the accommodations were wonderful.

Miinukset: The signage about the entrance was lacking.

10,0 Erinomainen

Plussat:

Miinukset: My only complaint is that we paid $90 for the shared parking garage the few days we stayed. For $300+/night, they can afford to validate parking.

10,0 Erinomainen

Plussat: We were in Seattle for two days and the entire experience but especially the free car service was amazing. They gave us a bottle of wine and chocolates with a card signed by all their staff to congratulate us on our anniversary. Super impressed!!! would stay here again without hesitation! Theres a fitness Center and a hot tub!! Five stars!!

Miinukset:

10,0 Erinomainen

Plussat: This is a great hotel. The staff is wonderful. They even offer a free shuttle via Lincoln Town Car to anywhere within a two mile radius of the hotel. My room was nice. The bathroom had a large sunken tub with wooden privacy panels that opened to rest of room. This was my first stay at the Pan Pacific. I have paid more for lesser quality hotels in Seattle. I will definitely be returning to Pan Pacific. The hotel also has a beautiful spa facilities but I didn't get a chance to indulge as I was only there one day for business.

Plussat: Excellent location, quiet and spaciouls suite, super clean, plenty of amenities, comfortable king bed, and my business partner has arranged a special rate which really made my stay all worth it!

Plussat: The staff was very friendly and helpful. I reserved a king suite and the bathroom and tub were amazing. I also liked the push button shades that allow you to completely darken the room. For breakfast one morning I ordered room service and it arrived on time and was delicious. The pillows were comfortable. Starbucks is located right downstairs!

Erinomainen8,0

Plussat: Nice quiet room, large very nice bathroom, helpful friendly staff, overall an excellent 4 star hotel. Winter rates are very reasonable, summer not so much...Good food and shopping with in walking distance, all except for breakfast, never did find a "good" breakfast despite paying $45 for two. I'll be back.

Erinomainen10,0

Plussat: The room was very nice and modern, bed was comfy, and the workout facilities were excellent! Nice to have a Starbucks, deli, and sushi restaurant attached to the hotel.

Erinomainen10,0

Plussat: Fantastic and clean rooms, and amazing staff. Would love to visit again.

Plussat: Excellent location, quiet and spaciouls suite, super clean, plenty of amenities, comfortable king bed, and my business partner has arranged a special rate which really made my stay all worth it!

Miinukset: Despite the high price of the room, they nickel and dime you for everything. Parking is not included in the price, even though the Hyatt owns the adajecent parking garage - hotel guests pay the same rates, if not more, than the general public who uses the same garage. Not a single movie channel (hbo, etc), so that you will have to buy their on demand movies for $20. Room service is overpriced and mediocre, with small portions.

8,8 Erinomainen

Plussat: The staff was very friendly and helpful. I reserved a king suite and the bathroom and tub were amazing. I also liked the push button shades that allow you to completely darken the room. For breakfast one morning I ordered room service and it arrived on time and was delicious. The pillows were comfortable. Starbucks is located right downstairs!

Miinukset: Two of my "clean" towels had a lot of hairs that were not mine. In fact one had a big hair ball folded in it. That was kinda nasty to find after taking a bath. The bed was not very comfortable and made my back hurt. I thought since it was firm that my back would love it but I was wrong.

8,0 Erinomainen

Plussat: Nice quiet room, large very nice bathroom, helpful friendly staff, overall an excellent 4 star hotel. Winter rates are very reasonable, summer not so much...Good food and shopping with in walking distance, all except for breakfast, never did find a "good" breakfast despite paying $45 for two. I'll be back.

Plussat: The room was very nice and modern, bed was comfy, and the workout facilities were excellent! Nice to have a Starbucks, deli, and sushi restaurant attached to the hotel.

Miinukset: Didn't like that I had to pay for access to the internet. $10/day for low speed, $15/day for high speed. A nice place like this shouldn't nickle-and-dime its customers, especially when even the cheapest Motel 6 usually offers free wi-fi these days.

10,0 Erinomainen

Plussat: Fantastic and clean rooms, and amazing staff. Would love to visit again.

Miinukset:

9,4 Erinomainen

Plussat: View and room was very nice. Great service.

Miinukset: Bedding is not very comfortable. Feels like all you have is a sheet on your bed. Super short bath tub.

8,6 Erinomainen

Plussat:

Miinukset: Want a spa on location

9,1 Erinomainen

Plussat: Nice rooms and common areas

Miinukset: Hotel is very large and because of on going conference elevators very slow

Plussat: The hotel was exactly what we expected. Good value for what we paid. Great location within walking distance of Seattle's main attractions.

Erinomainen10,0

Plussat: Lap pool & spa were outstanding.

OK5,1

Plussat: I forgot an item in the room, and calling to hotel 3 times trying inquire how it can be picked up. One time redirerected to vmail with no follow up; second time it was suggested to call at different time; third time waited for fairly long time and gave up.

Erinomainen9,7

Plussat: It was my girlfriend and I's first trip to Seattle. The hotel was within walking distance of anywhere you'd wanna go. The staff was super helpful and we were able to squeeze everything we wanted to do within the weekend we were in the city. Whether it's shopping, a concert at the paramount, the space needle, the farmers market, or just wanting to explore the city, the Hyatt gives you the opportunity to do all these things without needing any transportation other than you two legs.

Hyvä7,7

Plussat: Good location in downtown that is walking distance to most downtown sites. Lobby restaurant had great breakfast.

Erinomainen10,0

Plussat: Didn't you read the headline⬆

Erinomainen8,0

Plussat: Hotel is well appointed and the staff is excellent!

Erinomainen10,0

Plussat: The steam room, spa, cafe, bar, and 24 hour room service with quality food were all great perks.
Jaime

Erinomainen9,4

Plussat: Great location and super friendly staff. We were glad to be here without our kids.

Plussat: The hotel was exactly what we expected. Good value for what we paid. Great location within walking distance of Seattle's main attractions.

Miinukset: I was double charged by the hotel. When I called to have it corrected, they claimed it was my fault. Ultimately, one of the charges was reversed but I was very unhappy that I almost ended up paying double for the hotel's mistake.

10,0 Erinomainen

Plussat: Lap pool & spa were outstanding.

Miinukset: Room service coffee was inconsistent.

5,1 OK

Plussat: I forgot an item in the room, and calling to hotel 3 times trying inquire how it can be picked up. One time redirerected to vmail with no follow up; second time it was suggested to call at different time; third time waited for fairly long time and gave up.

Miinukset:

9,7 Erinomainen

Plussat: It was my girlfriend and I's first trip to Seattle. The hotel was within walking distance of anywhere you'd wanna go. The staff was super helpful and we were able to squeeze everything we wanted to do within the weekend we were in the city. Whether it's shopping, a concert at the paramount, the space needle, the farmers market, or just wanting to explore the city, the Hyatt gives you the opportunity to do all these things without needing any transportation other than you two legs.

Miinukset:

7,7 Hyvä

Plussat: Good location in downtown that is walking distance to most downtown sites. Lobby restaurant had great breakfast.

Miinukset: Thin walls allowed voices and tv to be heard from neighbors.

10,0 Erinomainen

Plussat: Didn't you read the headline⬆

Miinukset:

8,0 Erinomainen

Plussat: Hotel is well appointed and the staff is excellent!

Miinukset:

10,0 Erinomainen

Plussat: The steam room, spa, cafe, bar, and 24 hour room service with quality food were all great perks.
Jaime

Miinukset: No complaints.

9,4 Erinomainen

Plussat: Great location and super friendly staff. We were glad to be here without our kids.

Miinukset: My only gripe is that the tv channels are very limited and you have to pay a lot extra for every tiny thing, even internet. In this day and age I think everyone should be giving out free internet!

Plussat: The hotel was very modern and cool. There is a restaurant and lounge adjacent to the hotel lobby. Plus, the location was perfect. We were able to walk to the waterfront, Market, Pioneer Square, and lower Queen Ann, all within 15-20 minutes. Would definitely stay here again.

Erinomainen9,6

Plussat: This is my first time at this hotel. And I couldn't have been happier. Comfort and quiet. I will recommend this hotel. And would choose to stay here again.

Erinomainen9,6

Plussat: The room was really nice. A lot of the extras you always hope for, but never seem to get. I would defiantly stay there again.

Erinomainen9,7

Plussat: Nice hotel. Good restaurant.

Erinomainen9,7

Plussat: Great location, great staff.

Erinomainen10,0

Plussat: Excellent location and very attentive staff. We will stay here the next time we are in Seattle.

Erinomainen10,0

Plussat: Having a large suite was perfect for nap time with little kids. Staff was curteuous and helpful. Restaurant/room service was awesome.

Plussat: The hotel was very modern and cool. There is a restaurant and lounge adjacent to the hotel lobby. Plus, the location was perfect. We were able to walk to the waterfront, Market, Pioneer Square, and lower Queen Ann, all within 15-20 minutes. Would definitely stay here again.

Miinukset:

9,6 Erinomainen

Plussat: This is my first time at this hotel. And I couldn't have been happier. Comfort and quiet. I will recommend this hotel. And would choose to stay here again.

Miinukset: The only thing that happened was that the maid service didn't show up till 4:30 pm.

9,6 Erinomainen

Plussat: The room was really nice. A lot of the extras you always hope for, but never seem to get. I would defiantly stay there again.

Miinukset:

9,7 Erinomainen

Plussat: Nice hotel. Good restaurant.

Miinukset: A little on the pricey side.

9,7 Erinomainen

Plussat: Great location, great staff.

Miinukset: Thought it was a bit pricey.

10,0 Erinomainen

Plussat: Excellent location and very attentive staff. We will stay here the next time we are in Seattle.

Miinukset:

10,0 Erinomainen

Plussat: Having a large suite was perfect for nap time with little kids. Staff was curteuous and helpful. Restaurant/room service was awesome.

Plussat: right across from the space needle. We walked there and did not have to worry about parking. We even got on the train to go downtown convention center. The elevator was out of service but the staff was really helpful and I really did not mind it at all and they did not charge fthe parking fee. I say thanks to the evening crew working for making it easy checking in and getting our bags up to the room. I will come back here again, thanks!

OK4,0

Plussat: Fantastic location near Space Needle.

Erinomainen9,7

Plussat: Across the street from the Space Needle. Room was well designed, spacious and clean. Staff was very friendly. We love to walk around Seattle and this was a perfect location. Breakfast and WIFI were included.

Erinomainen8,2

Plussat: Great view of the Space Needle

Erinomainen8,2

Plussat: Room was larger than I expected and had a small kitchen area that I used to make myself tea. Free breakfast was pretty solid too.
It was a little confusing at first but I love the energy efficiency that results from connecting the keycard to the power system.

Erinomainen10,0

Plussat: Location location location. This hotel is right next to the space needle and within walking distance to downtown. Breakfast was very good, only had to wait a few minutes for a made to order omelet and the rest of the spread was also very good. Room was very nice and ample seating for several visiting friends on sofa. Rooftop deck was the perfect place to enjoy a few beers right under the space needle at night.

Plussat: right across from the space needle. We walked there and did not have to worry about parking. We even got on the train to go downtown convention center. The elevator was out of service but the staff was really helpful and I really did not mind it at all and they did not charge fthe parking fee. I say thanks to the evening crew working for making it easy checking in and getting our bags up to the room. I will come back here again, thanks!

Miinukset:

4,0 OK

Plussat: Fantastic location near Space Needle.

Miinukset: I arrived at 11pm to find out that they overbooked. Despite being a loyal Platinum member with Hyatt, they sent me to another, far inferior location several miles away. The only logic they provided was that it was cruise season. I'm never staying here again.

9,7 Erinomainen

Plussat: Across the street from the Space Needle. Room was well designed, spacious and clean. Staff was very friendly. We love to walk around Seattle and this was a perfect location. Breakfast and WIFI were included.

Miinukset: Breakfast was fair to good compared to most hotel breakfasts, however the coffee dispensers we're insufficient to keep up with demand - this was a consistent problem on each of the three days that I stayed.

8,2 Erinomainen

Plussat: Great view of the Space Needle

Miinukset: Lack of overall staff

8,2 Erinomainen

Plussat: Room was larger than I expected and had a small kitchen area that I used to make myself tea. Free breakfast was pretty solid too.
It was a little confusing at first but I love the energy efficiency that results from connecting the keycard to the power system.

Miinukset: The air conditioning system created a strong draft over the bed. I had to turn it off to get to sleep. Also the water tasted off in some way and the pillows weren't super comfortable.

10,0 Erinomainen

Plussat: Location location location. This hotel is right next to the space needle and within walking distance to downtown. Breakfast was very good, only had to wait a few minutes for a made to order omelet and the rest of the spread was also very good. Room was very nice and ample seating for several visiting friends on sofa. Rooftop deck was the perfect place to enjoy a few beers right under the space needle at night.

Miinukset: Rooftop deck closed at 10, could be later. No other complaints, this hotel is definitely my go-to from now on when I visit Seattle.

Plussat: This is a beautiful hotel on the water. The rooms are immaculate. The staff always helpful. The restaurant was an added bonus. Would definitely stay again.

Erinomainen10,0

Plussat: Located right on the waterfront. Beautiful common rooms and restaurant to look over the water and watch the sunsets.

Erinomainen9,7

Plussat: The room and staff were great!!! Clean everything!!! Great location!!!

Erinomainen8,0

Plussat: Fireplaces in every room. Cozy feeling of a lodge and views of the stormy water.

Erinomainen10,0

Plussat: As tourists, the location was ideal and right in the middle of a ton of sites and restaurants. The decor and view were incredible as well, and I highly recommend cocktail hour in the gorgeous bar. We had dinner and breakfast at the restaurant and both were incredible. Would absolutely recommend this to friends, and wouldn't hesitate to stay here again.

Erinomainen10,0

Plussat: Ambience

Erinomainen10,0

Plussat: Great hotel great views great location

Hyvä6,8

Plussat: The location and the lobby guest lounge.

Hyvä7,7

Plussat: Easy walking access to pike place and downtown Seattle
Beautiful lobby
Great place to sit and watch the water
Very romantic
Cozy bed
Good food from room service
Also loved the little convienence store in the lobby!

Erinomainen10,0

Plussat: Loved going to large room off lobby to have a very relaxing experience seeing the water and mountains at the same time. Was with my sister and we were able to visit Pike Street Market and the downtown several times (even in light rain) because of the hotel van amenity.

OK4,8

Hyvä7,7

Plussat: One of the best locations in Seattle with views of the Puget Sound from all the public rooms.

Plussat: This is a beautiful hotel on the water. The rooms are immaculate. The staff always helpful. The restaurant was an added bonus. Would definitely stay again.

Miinukset:

10,0 Erinomainen

Plussat: Located right on the waterfront. Beautiful common rooms and restaurant to look over the water and watch the sunsets.

Miinukset:

9,7 Erinomainen

Plussat: The room and staff were great!!! Clean everything!!! Great location!!!

Miinukset: Overpriced valet parking $41.00!!! Just ridiculous!!!

8,0 Erinomainen

Plussat: Fireplaces in every room. Cozy feeling of a lodge and views of the stormy water.

Miinukset: Our water view room had a piece of dock equipment (mobile people gangway or something) partially obstructing of our water view.

10,0 Erinomainen

Plussat: As tourists, the location was ideal and right in the middle of a ton of sites and restaurants. The decor and view were incredible as well, and I highly recommend cocktail hour in the gorgeous bar. We had dinner and breakfast at the restaurant and both were incredible. Would absolutely recommend this to friends, and wouldn't hesitate to stay here again.

Miinukset: The only complaint I have is that we had issues with our fireplace, and while I'm sure 98% of it was user error we also kept getting conflicting information on how to make it work from various hotel staff. We must have asked for instructions on how to turn it on and off four different times and were told four different instructions on how to operate it.

10,0 Erinomainen

Plussat: Ambience

Miinukset:

10,0 Erinomainen

Plussat: Great hotel great views great location

Miinukset:

6,8 Hyvä

Plussat: The location and the lobby guest lounge.

Miinukset: The lack of parking forces you to use the valet at $41/day. A hotel of this prestige should offer a continental breakfast and free coffee in the dinning area. I've stayed at many hotels in this price range that do offer it and parking for guests is free.
Definitely paying for the location and name.

7,7 Hyvä

Plussat: Easy walking access to pike place and downtown Seattle
Beautiful lobby
Great place to sit and watch the water
Very romantic
Cozy bed
Good food from room service
Also loved the little convienence store in the lobby!

Miinukset: Staff wasn't super helpful, but I'm thinking that was mostly because it was the holidays and it was pretty busy
The hotel cleaning staff kept on changing the shower head to the one we didn't like and we had to keep changing it back. That was just a little weird.
Wish our room had a tub.
Thin walls.

10,0 Erinomainen

Plussat: Loved going to large room off lobby to have a very relaxing experience seeing the water and mountains at the same time. Was with my sister and we were able to visit Pike Street Market and the downtown several times (even in light rain) because of the hotel van amenity.

Miinukset: was hard to get ride to ferry using the hotel van as it was on the hour schedule.

4,8 OK

Plussat:

Miinukset: I've stayed in better economy type inns. Cool location , but way dated and a need for up dating. The price didn't match the facilities

7,7 Hyvä

Plussat: One of the best locations in Seattle with views of the Puget Sound from all the public rooms.

Plussat: The staff was amazing. Having never been to the city before, the staff helped me set up transportation to the hotel. I was able to get free pickup to the hotel. Geoff came outside and helped carry in luggage. I arrived early but was still able to check in. Every staff member was kind and friendly. They were also able to make last minute reservations to Sky city for 4. The room was nice, great location, free shuttle service and free bike rentals!

Erinomainen8,0

Plussat: Friendly staff. Daily ☕ and cupcakes between 3 and 7.

Hyvä7,1

Plussat: Fun, funky and good location. Nice pineapple water!

Keskiverto3,1

Plussat: The beds we’re comfy.

Erinomainen9,1

Plussat: Staff was very friendly. Nice towels, linens, bathrobes and a very comfortable bed! Excellent location in downtown. Glad I found Hotel 5!

Erinomainen8,5

Plussat: I enjoyed the central location and the friendly staff.

Erinomainen8,5

Plussat: The location was fantastic. The hotel has a fun style. The room was nice and very clean. The bed was comfortable.

Erinomainen10,0

Plussat: Fricken awesome

Erinomainen10,0

Erinomainen8,8

Plussat: It is a beautiful little hotel with a great location! Nice,clean and very stylish hotel. Absolutely loved the decor!

Erinomainen9,7

Plussat: Very comfortable beds and bedding. Modern look and cool music in the lobby.

Plussat: The staff was amazing. Having never been to the city before, the staff helped me set up transportation to the hotel. I was able to get free pickup to the hotel. Geoff came outside and helped carry in luggage. I arrived early but was still able to check in. Every staff member was kind and friendly. They were also able to make last minute reservations to Sky city for 4. The room was nice, great location, free shuttle service and free bike rentals!

Miinukset: Nothing negative to say about this experience. Everyone was so friendly and helpful.

8,0 Erinomainen

Plussat: Friendly staff. Daily ☕ and cupcakes between 3 and 7.

Miinukset: Had a temporary emergency water shutoff during my stay, but it was resolved quickly.

7,1 Hyvä

Plussat: Fun, funky and good location. Nice pineapple water!

Miinukset: Thin walls, neighbors loud

3,1 Keskiverto

Plussat: The beds we’re comfy.

Miinukset: Parking is listed as 37 but ends up being 67 dollars after all the taxes. This is just for one night, had I known about all the taxes added to the parking I would of parked in the parking lot located less then a block away. Big disappointment since the first time I had stayed here it was amazing. The rooms are not worth the price. For some reason I had booked two different rooms and to accommodate they had me check out of one on Saturday and into the room next door on Sunday. When I went to check out it was more then a headache and they had to send us to a completely different room then we were promised. Then to check out and recieve another bill of 67 was just another headache.

9,1 Erinomainen

Plussat: Staff was very friendly. Nice towels, linens, bathrobes and a very comfortable bed! Excellent location in downtown. Glad I found Hotel 5!

Plussat: Room was very clean, spacious, beautiful view and super comfortable. The location was perfect as we walked everywhere. The staff were very friendly and helpful.

Erinomainen8,0

Plussat: The staff was very friendly and easy to talk to. The valet men were quick at getting our vehicle ready. Room service was also quicker than expected.

Erinomainen9,4

Plussat: King size bed, super comfy!

Erinomainen8,0

Plussat: Very comfortable bed and pillows, clean room. Liked the circular towers and proximity to the waterfront and Seattle Center.

Erinomainen9,4

Plussat: Everything except the exorbitant amount of cost for items in the room that were set to a weight sensor. I bumped the fridge and was worried that they charged my card that night. Nothing went through, thankfully. Other than that, everything was excellent!

Erinomainen10,0

Plussat: Located downtown, Westin Seattle is a short walk to the Pike Place Market and less than 2 blocks to the Monorail station where you can hop on for a 2 min ride to the Seattle Center (Space Needle). The hotel concierge was very helpful in our 2 day city exploration. There are many restaurants within a 2 block radius. You are supplied 2 free bottles of drinking water daily.

OK5,7

Plussat: Traveling on business and the Westin Seattle was our conference hotel with a good location. Everything was going great until the checkout experience. Too bad this was my lasting impression. The property is am expensive standard business hotel that could be luxury with am upscale change in cistomer experience

Erinomainen9,7

Plussat: Close to monorail

Erinomainen10,0

Plussat: amazing service

Hyvä6,0

Plussat: I liked the views and the Relish restaurant food.

Erinomainen10,0

Plussat: The View, large windows. Comfortable Beds. Setting and Decor of the Rooms. Location.

OK5,1

Plussat: The view is nice and close to everything downtown. Not a bad walk to the stadium - we were there for an event. Easy to catch a taxi.

Plussat: Room was very clean, spacious, beautiful view and super comfortable. The location was perfect as we walked everywhere. The staff were very friendly and helpful.

Miinukset: Didn't like the fact that parking was not included in the price, you had to pay $48 per day. So we decided not to rent a car, and just use Uber which ended saving us money.

8,0 Erinomainen

Plussat: The staff was very friendly and easy to talk to. The valet men were quick at getting our vehicle ready. Room service was also quicker than expected.

Miinukset: One of the staff members got us excited about our view. She said it was her favourite room and you can see the Ferris wheel. Once we got in the room the view was nothing special and there was no Ferris wheel in sight at all.

9,4 Erinomainen

Plussat: King size bed, super comfy!

Miinukset: Hotel parking is to expensive

8,0 Erinomainen

Plussat: Very comfortable bed and pillows, clean room. Liked the circular towers and proximity to the waterfront and Seattle Center.

Miinukset: No useable fridge in room - had to request an extra since the one in the room was full of over priced mini bar items. Slow check in, pool was closed for remodeling.

9,4 Erinomainen

Plussat: Everything except the exorbitant amount of cost for items in the room that were set to a weight sensor. I bumped the fridge and was worried that they charged my card that night. Nothing went through, thankfully. Other than that, everything was excellent!

Miinukset:

10,0 Erinomainen

Plussat: Located downtown, Westin Seattle is a short walk to the Pike Place Market and less than 2 blocks to the Monorail station where you can hop on for a 2 min ride to the Seattle Center (Space Needle). The hotel concierge was very helpful in our 2 day city exploration. There are many restaurants within a 2 block radius. You are supplied 2 free bottles of drinking water daily.

Miinukset: Food is a bit more expensive and breakfast buffet has limited choices.

5,7 OK

Plussat: Traveling on business and the Westin Seattle was our conference hotel with a good location. Everything was going great until the checkout experience. Too bad this was my lasting impression. The property is am expensive standard business hotel that could be luxury with am upscale change in cistomer experience

Miinukset: This is an expensive standard hotel. There is nothing plush or above the standard to warrant a non conference rate of $400 a night.
The Concierge person, Louise, is rude and has an attitude. I asked a simple question about the location of the bell stand and in a very rude manner she replied, "it's at the luggage assistace desk and gestured behind me. When I told her clearly I hadn't seen it, she double downed and said, "that"s what they're there for!" in a condescending tone. The other guests were made uncomfortable to witness her poor and substandard customer service. I am also sending correspondence to hq.

9,7 Erinomainen

Plussat: Close to monorail

Miinukset: N/A

10,0 Erinomainen

Plussat: amazing service

Miinukset: the price

6,0 Hyvä

Plussat: I liked the views and the Relish restaurant food.

Miinukset: There was no hot tub. I did not like that I was asked when I planned to check out.

10,0 Erinomainen

Plussat: The View, large windows. Comfortable Beds. Setting and Decor of the Rooms. Location.

Miinukset:

5,1 OK

Plussat: The view is nice and close to everything downtown. Not a bad walk to the stadium - we were there for an event. Easy to catch a taxi.

Miinukset: At busy check-in hours they did not have all the desk staff available and there were long lines for check-in. Took about 30 min to get through the line. There were many young drunk 20 year olds in the hotel that night. They stood outside our room talking at 1am until I asked them to please go in there room. They then spent the last couple hours being loud and running down the hall banging on everyone's doors until I finally called security at around 3:30am. This is not what I would expect from a high end hotel with the amount of money they charge.
At check-in we wanted to self-park (not worth the $25 more per night for valet. The gate for self-park was closed with a sign to go to the main entrance location (this causes a 6 block detour with the one-way streets). When we returned the valets told us that self-parking was not being allowed due to an event (which we were there for). So they were only allowing valet (to rip us off another $25/night). We were then told we had to go another 6 blocks detour to the only self-parking option if we did not want to allow them to park our car. I would have been fine with the location we parked at if it had been clear. The process made it clear that they made it super difficult so that everyone would just do the valet parking. Once you get in line to check in you have no way out due to the valet only.
The hotel also charges very high prices for wi-fi per day. I would expect for a hotel that hosts events and such would allow free internet access or at least a decent price. For a slower speed for download up/down than I get at home they wanted $29/day.
I would not stay here again and would say that it is not equal to a 4 star hotel. It felt as if they were not staffed appropriately and felt ripped off at every turn.

Plussat: I like that they provide a shuttle to sight see and they have free items that are easily forgotten like toothpaste. The rooms were kept clean and the cleaning and room service staff were extremely friendly.

Erinomainen8,2

Plussat: The complemtery breakfast was great. They even had a Belgium waffle maker. King size bed and pillows were very comfy. Overall a great stay.

Erinomainen10,0

Plussat: The room and hotel was very clean and priced within our budget.

Plussat: I like that they provide a shuttle to sight see and they have free items that are easily forgotten like toothpaste. The rooms were kept clean and the cleaning and room service staff were extremely friendly.

Miinukset: I didn't appreciate all of the front desk staff. There was one or two that I felt were friendly and customer service oriented, others seemed less willing to assist.

8,2 Erinomainen

Plussat: The complemtery breakfast was great. They even had a Belgium waffle maker. King size bed and pillows were very comfy. Overall a great stay.

Miinukset: Valet was a bit in the higher range. Paid $26 for one night parking. Pull out bed I thought was uncomfortable but my daughter seem to think differently. The pool and hot tub was ok. Probably needs to be renovated soon if not a deep cleaning.

10,0 Erinomainen

Plussat: The room and hotel was very clean and priced within our budget.

Plussat: They have nice designs and choices to make it feel premium the additional perks of a literal happy hour and a premium coffee in the morning.

Erinomainen10,0

Plussat: Craft beer everyday from 5-6pm for free and as much as you can drink in an hour.

Erinomainen10,0

Plussat: The beds are really comfortable the room are clean we plan to come back.

Hyvä7,1

Plussat: I liked the overall feel and look of the lobby, the staff was nice, so was the location.

Erinomainen9,4

Plussat: Friendly staff; good location

Erinomainen10,0

Plussat: The front staff was awesome and very helpful. The rooms were spacious yet cozy and the beds were so comfy!!

Erinomainen10,0

Plussat: A boutique hotel that's worth every penny. The staff is super friendly and genuine. The rooms are clean and the beds super comfortable. The location is perfect for downtown as shopping and pike place market are all within walking distance. This is my go to hotel from now on...

Erinomainen9,7

Plussat: Getting a glass of beer at check out was great. Nice staff and great for couples.

OK5,7

Plussat: Location

Hyvä6,0

Plussat: The front desk staff and the valets were very friendly.

Erinomainen8,2

Plussat: Kudos to the staff who were always very friendly and helpful!

Miinukset: I was supposed to stay two night but they double booked my room so they moved me to another hotel. Though it was handled very nicely, I would have preferred to stay there both nights.

7,1 Hyvä

Plussat: They have nice designs and choices to make it feel premium the additional perks of a literal happy hour and a premium coffee in the morning.

Miinukset: However, walls are thin, windows allowed street noise in, rooms are snug, elevator is exhaustingly slow, and beds are near concrete in firmness.

10,0 Erinomainen

Plussat: Craft beer everyday from 5-6pm for free and as much as you can drink in an hour.

Miinukset:

10,0 Erinomainen

Plussat: The beds are really comfortable the room are clean we plan to come back.

Miinukset: The bathroom was a little small but it worked

7,1 Hyvä

Plussat: I liked the overall feel and look of the lobby, the staff was nice, so was the location.

Miinukset: When we booked a room, it was listed as a 2 person 'microqueen' which I assumed would be a bed somewhere between a full and a queen. It was actually a queen-sized bed in a room that was barely larger than a queen-size bed. It kind of feels like you are in the shipping container of the mattress. If all you want to do is lie on a bed it's cool, but it's quite cramped.

9,4 Erinomainen

Plussat: Friendly staff; good location

Miinukset: Mini full room is smaller than my expectation; the bathroom and restroom are separated.

10,0 Erinomainen

Plussat: The front staff was awesome and very helpful. The rooms were spacious yet cozy and the beds were so comfy!!

Miinukset:

10,0 Erinomainen

Plussat: A boutique hotel that's worth every penny. The staff is super friendly and genuine. The rooms are clean and the beds super comfortable. The location is perfect for downtown as shopping and pike place market are all within walking distance. This is my go to hotel from now on...

Miinukset: The elevators are super slow so give your self extra time if you're rushing in the morning.

9,7 Erinomainen

Plussat: Getting a glass of beer at check out was great. Nice staff and great for couples.

Miinukset: The rooms can seem a tad small at times. Any more than two people and there is definitely no where to sit. However, I also chalk that aspect up to the intimate vibe of the hotel.

5,7 OK

Plussat: Location

Miinukset: You don’t get what you pay for. I paid well over $350+ per night. The rooms are very small....New York small! Air conditioners are old window units and obstruct views. We asked for a late checkout because we had a late afternoon flight and before my husband could finish his sentence they flat out said NO! A simple, “I’m sorry sir, we uortunately cannot accommodate a late checkout.” Would have been suffice. It was a Tuesday, NOT a holiday, and the hotel did not seem busy at all. It’s not the worst hotel, but there were to many flaws for my liking. If I ever visit Seattle again I’ll more than likely be staying at a different hotel.

6,0 Hyvä

Plussat: The front desk staff and the valets were very friendly.

Miinukset: The room size was ridiculous and the bathroom was the size of a closet. They obviously know that the rooms are noisy because they give you a pair of ear plugs on the nightstands.

8,2 Erinomainen

Plussat: Kudos to the staff who were always very friendly and helpful!

Plussat: They were very accommodating. We arrived late in the evening and very tired from the drive. As soon as we got to the front desk, they told us that a pipe had burst and that our room was flooded. Before we could even say anything in response, the manager said he had booked us at a different hotel that was closer to where we wanted to be, had comp'ed our room and hotel parking, and gave us a letter to give to the next hotel. The next hotel had a friendly front desk, the rooms were nice and the breakfast was very good. Not just cold cereal but actual pastries and hot food. Would stay there again for sure.

Hyvä7,4

Plussat: Breakfast is awesome!

Erinomainen8,0

Plussat: Excellent customer service. Convenient location for public transit and walking around downtown and Capitol Hill. Great deal for kitchenette and workout room. Will stay again, highly recommend.

OK4,5

Plussat: Location

Erinomainen9,7

Plussat: From the time we checked in until we checked out everyone of the staff members that we encountered was friendly and helpful.

Plussat: They were very accommodating. We arrived late in the evening and very tired from the drive. As soon as we got to the front desk, they told us that a pipe had burst and that our room was flooded. Before we could even say anything in response, the manager said he had booked us at a different hotel that was closer to where we wanted to be, had comp'ed our room and hotel parking, and gave us a letter to give to the next hotel. The next hotel had a friendly front desk, the rooms were nice and the breakfast was very good. Not just cold cereal but actual pastries and hot food. Would stay there again for sure.

Miinukset: I never like staying at a hotel where you have to pay for parking, especially when there's no airport shuttle.

Plussat: Excellent customer service. Convenient location for public transit and walking around downtown and Capitol Hill. Great deal for kitchenette and workout room. Will stay again, highly recommend.

Miinukset:

4,5 OK

Plussat: Location

Miinukset: Cleanliness, housekeeping

9,7 Erinomainen

Plussat: From the time we checked in until we checked out everyone of the staff members that we encountered was friendly and helpful.

Miinukset: All of the accommodations at this hotel during our stay was exactly what we would expect from a stay at a Homewood Suites by Hilton. There was nothing that we did not like.

Plussat: The elevators are fast and the location is perfect for Seattle sightseeing- Space Needle and Pike Place Market are blocks away.
We loved the close proximity to the best restaurants in Seattle: Lola, Dahlia Lounge, Dahlia Bakery, Etta's, Palace Kitchen, Serious Pie.
The room was comfortable and large. We liked the split bathroom with bathtub/toilet on one side and sink/mirror on the other.

OK4,0

Hyvä7,4

Plussat: Love being so close to everything. Went to a concert at the key arena and the taxi rides were really cheap since we were so close. Within walking distance to pikes place and the water.

OK5,1

Plussat: I only liked how close t was to my destination

OK5,4

Erinomainen8,0

Erinomainen10,0

Plussat: The location was perfect. You're walking distance from the space needle and pike place market. The room was clean and the bed was always made when we got back at the end of the day after going around the city. You're only a few blocks from the Westlake light rail station which takes you throughout the city and as far as the airport which is convenient.

Hyvä6,0

Plussat: View from room. Price was decent in comparison to other downtown hotels. Proximity to everything. Newer furnishings but hotel needs updating.

Erinomainen9,7

Plussat: Great location for good price. Very nice, up to date, clean, and top notch. Lovely bar! Nice restaurant .
Ask to borrow an umbrella at front desk! Don't need to bring your own...

Erinomainen10,0

Plussat: I loved the room service options, and that you can order it 24/4. I also loved the in-house breakfast ordering. The food was delish, the room was clean, great pillows, view, and friendly staff.

Plussat: The elevators are fast and the location is perfect for Seattle sightseeing- Space Needle and Pike Place Market are blocks away.
We loved the close proximity to the best restaurants in Seattle: Lola, Dahlia Lounge, Dahlia Bakery, Etta's, Palace Kitchen, Serious Pie.
The room was comfortable and large. We liked the split bathroom with bathtub/toilet on one side and sink/mirror on the other.

Miinukset: The heater was inconsistent- when it was blowing, the room was too warm, but when it turned off the room was a bit chilly.

4,0 OK

Plussat:

Miinukset: I was charged $16 additional parking for coming to the hotel 2 hours before check in. On top of the $30+ I was already paying for parking there.

7,4 Hyvä

Plussat: Love being so close to everything. Went to a concert at the key arena and the taxi rides were really cheap since we were so close. Within walking distance to pikes place and the water.

Miinukset: We wanted a bigger balcony. I proposed on the night we stayed there expecting a view of the Space Needle and room on the balcony to do it. The balcony was barely big enough to stand on.

5,1 OK

Plussat: I only liked how close t was to my destination

Miinukset: Options were given to the type of room I would like. I chose the quiet room option. Promptly at 7am in the morning all 4 days I stayed there they started construction from what sounded like in the adjacent room. When I brought this up to the front desk they acted confused and acting like I was crazy and tried figuring out an explaination for the sounds other than construction. Said they"would send someone up to investigate" I was so peeved about this I went down stairs to complain directly and they informed me that they are indeed doing construction and they're supposed to start at 9am.
While I was down there I complained that when I took a shower regardless of the length of time I was in the shower. The water flowed freely into the bathroom and filled it up with water and I had to use 3 out of the 4 towels given to me to soak up the water. The front desk person said they wouldn't immediately send up more towels. And never did follow through with their "solution" for the problem.
Lastly. The tv had a high pitch whistle whenever it was on. This increased and decreased with the volume.

5,4 OK

Plussat:

Miinukset: The hotel, was very generic, 3 stars at best.

8,0 Erinomainen

Plussat:

Miinukset: The bed was uncomfortable. The bathroom was very small

10,0 Erinomainen

Plussat: The location was perfect. You're walking distance from the space needle and pike place market. The room was clean and the bed was always made when we got back at the end of the day after going around the city. You're only a few blocks from the Westlake light rail station which takes you throughout the city and as far as the airport which is convenient.

Miinukset:

6,0 Hyvä

Plussat: View from room. Price was decent in comparison to other downtown hotels. Proximity to everything. Newer furnishings but hotel needs updating.

Miinukset: One particular employee who was not happy to be working there. He was extremely unhelpful, unkind, rude and made a BIG stink (literally huffed) when we asked for our bags from storage.

9,7 Erinomainen

Plussat: Great location for good price. Very nice, up to date, clean, and top notch. Lovely bar! Nice restaurant .
Ask to borrow an umbrella at front desk! Don't need to bring your own...

Miinukset:

10,0 Erinomainen

Plussat: I loved the room service options, and that you can order it 24/4. I also loved the in-house breakfast ordering. The food was delish, the room was clean, great pillows, view, and friendly staff.

Miinukset: You might freak out over their expensive parking ($39 a night) But if you're staying for a short visit like we did, it is actually great. They let you keep your car there till 3pm, even though check-out is 11. So we were able to walk to Pike Place, aquarium, and do all that fun stuff without having to move our car and pay for more parking.

Plussat: Reasonably close to downtown and the space needle.
The restaurant was okay, though breakfast was too expensive.
Staff were very professional.

Miinukset: Doesn't include free breakfast, even though the Holiday Inn Express that's right behind it does.
Bedsheets don't fully cover the queen beds.
Free Wi-Fi was so slow as to be worthless (100kB/s).

5,7 OK

Plussat: Cheaper parking

Miinukset: Not easy walking area, near a major highway. Have to walk a few blocks to get away from highway to get towards downtown. Not a lot of restaurants in the near vacinity. Did not feel like a heat area, too congested in that area

5,4 OK

Plussat: Close to peoplease I know. Front desk staff very helpful and professional in person.

Miinukset: Sketchy area after dark. We left a cherished item in the room and the staff was not helpful at all.

10,0 Erinomainen

Plussat: The room was clean and the staff helpful, going out of their way to make sure we had everything we needed (e.g. providing extra towels and soap for our group).

Miinukset: Elevators are a little old and slow, but not much to complain about at this hotel, especially for the price tag.

Plussat: Fairly close to bus stops that will take you to UW or downtown. Rooms are well kept and decent size.

Erinomainen9,7

Plussat: I liked the view, the customer service in the front desk. Easy to get around for the location of the hotel with near by stores. Hotel was very clean.

Hyvä6,0

Erinomainen9,7

Plussat: Location was across the street from beautiful Lake Union Park. About 1.5 mile one-way walk to Seattle Center. About 1.5 mile one-way walk in other directon from Chipotle and a Whole Foods.

Erinomainen9,4

Plussat: The staff was excellent in my opinion. Very helpful. Very friendly. I stayed four nights. My room was clean and spacious for just me. The location of the hotel is across the street from Lake Union Park and all of its amenities (including a few nice restaurants), close to the trolley, and within walking distance of downtown shops. The restaurant staff was also very nice. I ordered a breakfast to go the day I left for the airport, and the young lady working behind the restaurant counter brought my boxed breakfast to me as I waited at the front desk. Very nice.

Hyvä7,4

Plussat: Nice modern decor in lobby area. Hallways to rooms have been updated, nice new decor, carpet. Beautiful
Internet!!
Close to Streetcar that drops right into downtown Seattle shopping district / Westlake Mall and Pacific Place Shopping Centers.
Our room had a nice (partial) view of Lake Union which is lovely on a sunny day! More than dismal when it's rainy tho...
Comfortable pillows/bed
Pool and a hot tub - complete with towels!
Bike rentals station near the boat area to rent bikes and go for a spin around Lake Union or through downtown.
Walking / Biking / Streetcar distance to Seattle Center
Friendly staff

Erinomainen9,3

Plussat: I liked everything about the facilities and staff. Helpful and nice.

Plussat: Fairly close to bus stops that will take you to UW or downtown. Rooms are well kept and decent size.

Miinukset: Parking is $30 a night. A public lot just around Lake Union on Fairview is $22 for 48 hours. The hotel menu is obviously overpriced, but World Sports Grille on Westlake and 9th has decent food for takeout.

9,7 Erinomainen

Plussat: I liked the view, the customer service in the front desk. Easy to get around for the location of the hotel with near by stores. Hotel was very clean.

Miinukset: Unaware of the 27 dollar parking fee. Would appreciate if they told us ahead of time about the fee, which wasn't a problem, but wasn't expecting the surprise because it wasn't stated when I booked my reservation online.

6,0 Hyvä

Plussat:

Miinukset: $27/day parking charge was ludicrous.

9,7 Erinomainen

Plussat: Location was across the street from beautiful Lake Union Park. About 1.5 mile one-way walk to Seattle Center. About 1.5 mile one-way walk in other directon from Chipotle and a Whole Foods.

Miinukset: Cost

9,4 Erinomainen

Plussat: The staff was excellent in my opinion. Very helpful. Very friendly. I stayed four nights. My room was clean and spacious for just me. The location of the hotel is across the street from Lake Union Park and all of its amenities (including a few nice restaurants), close to the trolley, and within walking distance of downtown shops. The restaurant staff was also very nice. I ordered a breakfast to go the day I left for the airport, and the young lady working behind the restaurant counter brought my boxed breakfast to me as I waited at the front desk. Very nice.

Miinukset: Nothing was that bad. I missed a dry cleaning pick-up one morning, but I think that was my fault. No complimentary bottled water in the room. While the staff was great, they could've been a bit more knowledgeable of the surrounding neighborhood. I find everyone today seems to rely on quick Internet searches (which I can perform) as opposed to actually knowing the neighborhood. In general, though, every staff person with whom I dealt smiled, was courteous, and was helpful.

7,4 Hyvä

Plussat: Nice modern decor in lobby area. Hallways to rooms have been updated, nice new decor, carpet. Beautiful
Internet!!
Close to Streetcar that drops right into downtown Seattle shopping district / Westlake Mall and Pacific Place Shopping Centers.
Our room had a nice (partial) view of Lake Union which is lovely on a sunny day! More than dismal when it's rainy tho...
Comfortable pillows/bed
Pool and a hot tub - complete with towels!
Bike rentals station near the boat area to rent bikes and go for a spin around Lake Union or through downtown.
Walking / Biking / Streetcar distance to Seattle Center
Friendly staff

Miinukset: Further from Seattle Center/ downtown waterfront / Pike Street Market than I had realized. Any savings received on the room were quickly eaten up by additional hotel fees, cab fares and public transportation costs.
Lots of construction / road construction in this area, difficult confusing to get to the hotel - looks like a bunch of incomplete construction / work zones around side of hotel.
No shuttle options from / to airport or train to this location.
Workout facility = cardio and dumbells only. no weight machines
Room Keys quite inconveniently deactivated themselves for no apparent reason.
Difficult getting cab from this hotel to any other locations in city - front desk called told me "several cabs already in the area and less than 10 minute wait". None stopped!!! Empty cabs drove by... still no. Waited OVER 1/2 hour, eventually one came that was dropping guests off at the hotel but I had to flag him before he drove off, he wasn't going to pick us up either! Clearly this hotel is not a priority for the cab companies & getting to my destination timely clearly not a concern for the staff.
Asked specifically for another plastic liner for the ice bucket (needed to put ice in it to ice an injury) I explained this but Instead I received a plastic bag he thought was better for that purpose - one which was for the laundry service and had holes in the bottom of it! Yay a leaking ice pack and wet pajamas!
Tap water tastes like chlorine pool water. $3.50 for the bottled water in the room & kids don't read the fine print!
Sit down Bistro Food options or convenience store pantry options only, main restaurant advertised yet closed or unavailable. Bistro is EXPENSIVE ($4.00 for a small pastry) NO other breakfast options nearby
$6.00 dry ham sandwich, no condiments avail. desk agent went to check Bistro kitchen but then refused to give me mustard or mayo - told me none avail. ?!? Overall, for $200.00+ per night, I shouldn't have to spend so much of my time communicating with the staff here - guest needs should have been anticipated (not having to ask for a cab multiple times, being able to turn the TV on and have it work properly without having to try to figure it out then making a phone call, having the room keys work when you leave and want to re-enter your room! having mustard / mayo condiments available when people buy the sandwiches from your pantry, having lids for the Starbucks cups / vending machine coffee, etc...) Not unpleasant per se - just for that price, I shouldn't be required to participate in training your hotel staff on "how to do their jobs properly" -
Suggestion: a prix fixe "buffet" style breakfast / self serve waffle iron/ toaster/ in addition to for people short on time but still want to eat and no time for restaurant service. This option is a huge plus and deciding factor in determining whether a hotel receives my future loyalty... even if it's not free or include with the room!!

9,3 Erinomainen

Plussat: I liked everything about the facilities and staff. Helpful and nice.

Miinukset: The location could have more nearby restaurants. But that's very minor.

Plussat: Was close to all the fun things, bed was comfortable, shower was clean and staff was helpful.

Erinomainen10,0

Plussat: Location, location, location

Erinomainen10,0

Plussat: Was clean, comfy and the proximity to Seattle's iconic Space Needle was very convenient (walking distance). EMP museum and more are right there too. Breakfast at in-hotel restaurant was a great value.

OK4,5

Plussat: Location

Erinomainen8,0

Plussat: The breakfast was very good but not included in your hotel room. We bought breakfast every morning at the restaurant but it was very good. The chef would switch it up every day and the restaurant was very clean.

Plussat: The room was good and the location is very good for walking to Seattle Space Needle, etc.

Erinomainen10,0

Plussat: Number 1, the location! Close to so much, and close to transportation to see more. Very up to date rooms, lobby and restaurant. Staff was always professional, but friendly and helpful.

Hyvä6,5

Plussat: The location. Prime downtown near good restaurants, within walking distance.

Hyvä7,1

Plussat: Hotel has neat and clean rooms with a modern feel, and great location.

Hyvä7,7

Plussat: The location was brilliant!

Hyvä6,7

Plussat: It was close to everything! The restaurant was great as well! Would stay again!

Hyvä7,3

Plussat: The location was excellent. Close to Seattle Centre and Key Arena. Also very close to monorail so could be downtown in minutes.

OK4,3

Plussat: The bed was comfortable.

Hyvä6,0

Plussat: Close to everything, monorail, space needle within walking distance as was downtown for that matter, free bus service within city square. The hotel was clean, comfortable, staff very courteous and friendly.

Plussat: Was close to all the fun things, bed was comfortable, shower was clean and staff was helpful.

Miinukset: Walls are super thin, was having issues getting into the parking garage with the room key.

10,0 Erinomainen

Plussat: Location, location, location

Miinukset:

10,0 Erinomainen

Plussat: Was clean, comfy and the proximity to Seattle's iconic Space Needle was very convenient (walking distance). EMP museum and more are right there too. Breakfast at in-hotel restaurant was a great value.

Miinukset:

4,5 OK

Plussat: Location

Miinukset: Old, run down hotel

8,0 Erinomainen

Plussat: The breakfast was very good but not included in your hotel room. We bought breakfast every morning at the restaurant but it was very good. The chef would switch it up every day and the restaurant was very clean.

Miinukset: They bathrooms were run down from being old. The water in the shower would back up into the tub every time we took a shower. The staff was very nice and the room was very clean. The bathroom plumbing would be the only con.

Plussat: The room was good and the location is very good for walking to Seattle Space Needle, etc.

Miinukset: We arrived during a parade and could not get to the hotel from any direction we tried. The front desk staff was no help. It took us several hours to go the last few block because the hotel could not direct us around the parade and they provided no advance notice of the even to allow us to plan either very late or very early arrival. Disappointing service.

10,0 Erinomainen

Plussat: Number 1, the location! Close to so much, and close to transportation to see more. Very up to date rooms, lobby and restaurant. Staff was always professional, but friendly and helpful.

Miinukset: It would have been nice to have had a shuttle to get to airport.

6,5 Hyvä

Plussat: The location. Prime downtown near good restaurants, within walking distance.

Miinukset: This place is old and super dated. I laughed when we walked in. I pulled my phone out, to look at the photos if the hotel from the website and, well they're technically accurate. This place is in desperate need of a refresh or remodel.
This is a pretty expensive area to stay, around $350. But for not much more, I could've gotten a much nicer experience at one of the other nearby hotels. Or even an Airbnb. But definitely not here.

7,1 Hyvä

Plussat: Hotel has neat and clean rooms with a modern feel, and great location.

Miinukset: The room price should include breakfast. It is a bit of a downer and the room price feels a bit more without this basic offering.

7,7 Hyvä

Plussat: The location was brilliant!

Miinukset:

6,7 Hyvä

Plussat: It was close to everything! The restaurant was great as well! Would stay again!

Miinukset: Having to pay for parking!

7,3 Hyvä

Plussat: The location was excellent. Close to Seattle Centre and Key Arena. Also very close to monorail so could be downtown in minutes.

Miinukset: I don't think there was wifi in the room. I didn't need it this time but in future I might. The pillows were the smallest pillows I have ever seen but they were, in the end, quite comfortable.

4,3 OK

Plussat: The bed was comfortable.

Miinukset: I think it is unsanitary to place a decorative bolster on the clean (one hopes) pillowcases on the bed.

6,0 Hyvä

Plussat: Close to everything, monorail, space needle within walking distance as was downtown for that matter, free bus service within city square. The hotel was clean, comfortable, staff very courteous and friendly.

Miinukset: Not really a dislike, but those popcorn ceilings should be replaced, the halls have a "slightly" aged look, but nothing really bad

Plussat: The location of the hotel is great. Great facilities (indoor pool, exercise room), breakfast is included and friendly staff.

Erinomainen10,0

Plussat: Clean and friendly staff

Erinomainen8,0

Plussat: The staff was friendly , the location was awesome.

Erinomainen9,7

Plussat: Guest services where nice and helpful. Always greeted us with a smile. Breakfast was great! The staff was on top of things. Room was clean and spacious. Close to the space needle, EMP museum and Chillouly

Plussat: The location of the hotel is great. Great facilities (indoor pool, exercise room), breakfast is included and friendly staff.

Miinukset: Parking can be hard to get in the garage when other patrons occupy two parking spots by not properly parking in a spot.

10,0 Erinomainen

Plussat: Clean and friendly staff

Miinukset: Need more guest laundry facilities

8,0 Erinomainen

Plussat: The staff was friendly , the location was awesome.

Miinukset: They charged me twice for my room and had issues refunding my money , I probably won't be back because it was such a problem that didn't get solved in a timely manner.

9,7 Erinomainen

Plussat: Guest services where nice and helpful. Always greeted us with a smile. Breakfast was great! The staff was on top of things. Room was clean and spacious. Close to the space needle, EMP museum and Chillouly

Miinukset: Slow elevator. A .10 mile walk to some restaurants. Really minor things. We had a great stay overall.

Plussat: Great location as is walking distance to EMP, and Space Needle. Staff was incredible doing everything they could to make our stay as comfortable as possible.

Erinomainen8,0

Plussat: Friendly staff and comfortable rooms!

Erinomainen8,5

Plussat: It was a nice location, right by the space needle. Could have been a little cleaner in lobby and elevator but the rooms were clean.

Erinomainen9,7

Plussat: we stayed here to be close to the swedish hospital since our daughter was having surgery on her eyes. we booked it last minute and just went off of the pictures and other reviews. we loved it! the staff was very friendly and helpful and the room was cozy and comfortable. everything was very modern in the room and the bathroom has a great shower. it was very clean as well. i liked that they had a restaurant downstairs and a fridge downstairs that had drinks/snacks to purchase. i would stay here again. it was also very quiet.
the only downside was that the parking garage was too small for our car (our car is very tall). also, the street that its on/by is going through construction so it was hard to get to and from our hotel.

Plussat: Great location as is walking distance to EMP, and Space Needle. Staff was incredible doing everything they could to make our stay as comfortable as possible.

Miinukset:

8,0 Erinomainen

Plussat: Friendly staff and comfortable rooms!

Miinukset: Nothing

8,5 Erinomainen

Plussat: It was a nice location, right by the space needle. Could have been a little cleaner in lobby and elevator but the rooms were clean.

Miinukset:

9,7 Erinomainen

Plussat: we stayed here to be close to the swedish hospital since our daughter was having surgery on her eyes. we booked it last minute and just went off of the pictures and other reviews. we loved it! the staff was very friendly and helpful and the room was cozy and comfortable. everything was very modern in the room and the bathroom has a great shower. it was very clean as well. i liked that they had a restaurant downstairs and a fridge downstairs that had drinks/snacks to purchase. i would stay here again. it was also very quiet.
the only downside was that the parking garage was too small for our car (our car is very tall). also, the street that its on/by is going through construction so it was hard to get to and from our hotel.

Miinukset:

4,8 OK

Plussat: free coffee and tea 24x7 in lobby

Miinukset: This place is very small. During my stay, elevators broke down twice within three days. I was locked inside the elevator and had to wait for maintenance guy to open the door. Dining area is very small and food is over priced.

8,0 Erinomainen

Plussat: Clean, friendly staff, food was decent

Miinukset: Location was a bit far off from downtown. Not too far from space needle.

Miinukset: No special draw to the Hotel, location needs to work otherwise very average.

10,0 Erinomainen

Plussat: All staff including front desk, security, housekeeping and servers were so very friendly, helpful and welcoming. Made us feel at home!

Miinukset:

3,1 Keskiverto

Plussat: The hotel was very clean

Miinukset: The location was poor for getting around and finding, the staff was not friendly at all, and the cost of the hotel was high considering where it was and there wasn’t any amenities. The hotel bar was overpriced and the parking was very high for it not being valet. Our key had to be reset 3 times before it would work which was also frustrating. I requested a fan for our room (for noise while sleeping) and they didn’t have one in the hotel. Also, the room didn’t have a DVD player.

6,5 Hyvä

Plussat: Good location, however the street traffic was quite loud

Miinukset: Loud traffic, long walk to room in back of hotel. Side entry doors never worked for entry, only exit.

Plussat: It was good location. Employees were chill. Good service overall.

Erinomainen9,4

Plussat: The staff was welcoming, informative and just friendly! I enjoyed the free breakfast and thought the rooms were clean and comfortable. Quiet at night and in the heart of everything Seattle. They greeted me and politely verified my status as having a room each time I entered - I felt very safe and confident that anyone I encountered in the hall was another paying guest. (Seattle is known for its homeless population.) The fitness facility also had nice equipment.

Erinomainen8,8

Plussat: Although this is an older facility, it is well-kept. breakfast great , staff helpful, location superb

OK5,4

Plussat: proximity to the Space Needle complex

OK4,0

Plussat: Hot breakfast

Keskiverto3,1

Plussat: Location is close to the space needle is the only thing this hotel has going for itself

Hyvä6,2

Plussat: Close to a lot of attractions. Price good for Seattle. Breakfast was pretty good.

Erinomainen9,4

Plussat: The quality of the TV was excellent! Also, the selection of cable channels were excellent!

Erinomainen9,1

Plussat: The staff was very accommodating to my situation, I had got into town early and they allowed me to check in early to my hotel room. They were also friendly and when my key card didn't work, they fixed it immediately with no problem.

Hyvä6,5

Plussat: We loved the breakfast, l think it was very complete: waffles, eggs, sausage, cereals, breads, fruit, juices, cheese, yogurt, pastries, etc.
They also have complementary coffee and tea 24hr at reception, the rooms are clean, they have a keurig with k cups which is great, small fridge. Location is great.

Keskiverto3,7

Plussat: Beds

Erinomainen8,0

Plussat: Small and simple. Had a great hot tub open all year round outside. I had one night left and wanted one with a hot tub, so that's what I went searching for and found the Travellodge at the Space Needle. Nice stay for my last night in Seattle. Also had a great continental breakfast, another thing on my wish list.

Plussat: It was good location. Employees were chill. Good service overall.

Miinukset: Don't charge for parking

9,4 Erinomainen

Plussat: The staff was welcoming, informative and just friendly! I enjoyed the free breakfast and thought the rooms were clean and comfortable. Quiet at night and in the heart of everything Seattle. They greeted me and politely verified my status as having a room each time I entered - I felt very safe and confident that anyone I encountered in the hall was another paying guest. (Seattle is known for its homeless population.) The fitness facility also had nice equipment.

Miinukset: The TV picture went out regularly, the fixture in the sink was slightly damaged, and the hot water in the shower went ice cold if a neighbor showered or used their bathroom. The room had a refrigerator, but no microwave. I assure you, however, the attentiveness of the staff more than made up for any deficiencies in the facilities!

8,8 Erinomainen

Plussat: Although this is an older facility, it is well-kept. breakfast great , staff helpful, location superb

Miinukset:

5,4 OK

Plussat: proximity to the Space Needle complex

Miinukset: When checking in we were warned that we needed to keep our key cards away from cellphones and credit cards - that it would cause them to not work. Having to return to the room to pick something up before leaving for the day the following morning my partner's key did not work and she picked up my key and it did not work. Neither key had been exposed to credit cards or cellphones. The front desk staffer was seemingly polite but did get snippy when I complained. This excuse is ridiculous as cell phones and credit cards cannot cause a key card to demagnetize. The problem is in the magnetizer, the way it is operated, or the room card readers. It is not the fault of the customer which is implied. I am not happy about this treatment.
Also, the breakfast area is way too small to accommodate the number of guests using it. It was a zoo and spilled out into the lobby. There needs to be another more private area to eat and the serving area should be expanded.

Plussat: Location is close to the space needle is the only thing this hotel has going for itself

Miinukset: The hotel was old and smelled bad. I didn't even want to bring food back to the hotel since the odor was so foul. I tried asking for a refund but since I booked through a 3rd party. The staff named Zac said I couldn't get a refund if I left early. But his supervisor could probably do it he said. But yet he did not ask her to do it. I booked tues-Sunday. But left Thursday Instead with no refund. Just avoid this hotel unless if you are traveling alone and need to save a few bucks.

6,2 Hyvä

Plussat: Close to a lot of attractions. Price good for Seattle. Breakfast was pretty good.

Miinukset: Bed wasn't great. Not the nicest hotel. Basically a place to sleep.

9,4 Erinomainen

Plussat: The quality of the TV was excellent! Also, the selection of cable channels were excellent!

Miinukset: Extremely disappointed that it was not until I arrived that I found out I would be charged over $16 a night to park my rental car in the lot. I thought I should have been told about this additional charge when I booked the room.

9,1 Erinomainen

Plussat: The staff was very accommodating to my situation, I had got into town early and they allowed me to check in early to my hotel room. They were also friendly and when my key card didn't work, they fixed it immediately with no problem.

Miinukset: Not a huge issue, but the motel looked like it was last renovated in the late '90s. I wish that it was more up to date and that the place didn't look so old.

6,5 Hyvä

Plussat: We loved the breakfast, l think it was very complete: waffles, eggs, sausage, cereals, breads, fruit, juices, cheese, yogurt, pastries, etc.
They also have complementary coffee and tea 24hr at reception, the rooms are clean, they have a keurig with k cups which is great, small fridge. Location is great.

Miinukset: It was a bit outdated, needs renovations, the ceiling noises were horrible, l could hear people walking, not so much for the walls, the windows are also thin, the bathroom has a shower not a tub, wall paper is old and gross, But it was the cheapest and l think it was worth it.

3,7 Keskiverto

Plussat: Beds

Miinukset: Worn out old hotel

8,0 Erinomainen

Plussat: Small and simple. Had a great hot tub open all year round outside. I had one night left and wanted one with a hot tub, so that's what I went searching for and found the Travellodge at the Space Needle. Nice stay for my last night in Seattle. Also had a great continental breakfast, another thing on my wish list.

Miinukset: The hallways seemed a bit dingey so it made you unsure at first, but overall was a nice stay. Good enough where I needed it to be.

Plussat: The front desk was very helpful in guiding us and setting up the shuttle service
The Shuttle services were great. The driver and cost overall made it so worth it.
Breakfast was simple, clean, delicious. The lady behind the counter always made it to say good morning and if anyone needed anything to let her know. She was the sweetest.
Location was convenient- the bus was right out front, the walk to the Space Needle and that main area was less than 10mins. Gas Station around the corner too.

Erinomainen9,4

Plussat: Breakfast. Location. Comfortable bed

Erinomainen8,0

Plussat: Located extremely close to Space Needle and Seattle Marathon start line

Erinomainen8,0

Plussat: The hotel was clean, all indoors, and had a great full breakfast offering. The staff was helpful overall and it is in a great location very close to the space needle and Pike Place. They were also able to hold our bags for us as they have a relatively late check in (4pm).

Keskiverto3,7

Plussat: 80% of the time you approach the front desk, they’re all on the phone and totally ignore you. There’s holes in the furniture in the lobby and in the actual hotel rooms. Super dirty and didn’t enjoy this one star hotels

Keskiverto2,0

Plussat: Nothing

Hyvä6,0

Plussat: Breakfast

Hyvä6,5

Plussat: Location was excellent and the lady doing the breakfast was awesome.

OK4,0

Plussat: Near Space Needle.

Hyvä6,0

Plussat: Our original flight to Seattle was cancelled and we flew out the next day with plans to go to Portland that night. We went to the hotel and asked if they could still hold our bags since we had faulty travel plans and they were more than willing. Despite Kayak being very difficult to work with, Quality Inn was more than understanding.

Plussat: The front desk was very helpful in guiding us and setting up the shuttle service
The Shuttle services were great. The driver and cost overall made it so worth it.
Breakfast was simple, clean, delicious. The lady behind the counter always made it to say good morning and if anyone needed anything to let her know. She was the sweetest.
Location was convenient- the bus was right out front, the walk to the Space Needle and that main area was less than 10mins. Gas Station around the corner too.

Miinukset: Tub didn't drain.
Towels didn't dry even though we hung them up. (House keeping provided us with more without asking though, so not a total negative)

9,4 Erinomainen

Plussat: Breakfast. Location. Comfortable bed

Miinukset: Loud location, busy

8,0 Erinomainen

Plussat: Located extremely close to Space Needle and Seattle Marathon start line

Miinukset:

8,0 Erinomainen

Plussat: The hotel was clean, all indoors, and had a great full breakfast offering. The staff was helpful overall and it is in a great location very close to the space needle and Pike Place. They were also able to hold our bags for us as they have a relatively late check in (4pm).

Miinukset: The website says they offer early check in and upon calling and then arrival I was informed that it is “false advertising” by the young woman at the front desk and they don’t actually offer early check in.

3,7 Keskiverto

Plussat: 80% of the time you approach the front desk, they’re all on the phone and totally ignore you. There’s holes in the furniture in the lobby and in the actual hotel rooms. Super dirty and didn’t enjoy this one star hotels

Miinukset: Most of everything

2,0 Keskiverto

Plussat: Nothing

Miinukset: The hotel was dirty, the bed kept sliding off the frame and the cables were exposed. I felt unsafe, and wouldn’t walk on the floors.

6,0 Hyvä

Plussat: Breakfast

Miinukset: The jackhammering

6,5 Hyvä

Plussat: Location was excellent and the lady doing the breakfast was awesome.

Miinukset: It was kind of dingy (dust, cobwebs) and the rooms were cold. They had AC units but they were very loud.

4,0 OK

Plussat: Near Space Needle.

Miinukset: Run down, in a sketchy neighborhood, no restaurants nearby and terribly over-priced. Stay anywhere else.

6,0 Hyvä

Plussat: Our original flight to Seattle was cancelled and we flew out the next day with plans to go to Portland that night. We went to the hotel and asked if they could still hold our bags since we had faulty travel plans and they were more than willing. Despite Kayak being very difficult to work with, Quality Inn was more than understanding.

Miinukset: N/a

2,0 Keskiverto

Plussat: Nothing

Miinukset: The hotel was very dirty, outdated, had a bad smell to the room, staff was not friendly, bed very uncomfortable.