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In an interview with ITV News yesterday, Wednesday September 6, said: “We knew that the problem was the fact that his leg had broken, and we just needed a hand getting him out of the car because he was in a lot discomfort.

“We were then told no, that wasn’t possible; the only way we could get help was phone in for an ambulance.

“Harry was in so much pain, we were struggling to manoeuver him.

“My husband was on the phone to 999, and they could not believe our location – they were shocked.

“To be outside the A&E and to be offered no assistance, I just think it is terrible to see your son suffering like that.”

Harry is now at home, but is still on the mend from the injuries he sustained - he expressed that the incident left him feeling embarrassed.

He said: “My dad and mum were really trying to get me out, and out of pain but I was in so much pain that they couldn’t so it was really frightening.

“I felt a little bit embarrassed when we had to call the ambulance just because we were so close.”

Bassetlaw Hospital said that the incident was merely “routine hospital policy”.

In a statement, David Purdue, Chief Operating Officers at Doncaster and Bassetlaw Teaching Hospital, said: “If a patient needs assistance in order to access one of our emergency departments, whether they are in the car park or somewhere else on site, two members of staff will go to them and assess their condition.

“If it is unsafe to move the individual, a 999 call will be made for trained paramedics to come and assist quickly.

“This is routine hospital procedure and is in place first and foremost as a safety precaution for patients.

“This is also implemented so that we don’t have a situation where number of skilled clinicians are called away from a busy emergency department, potentially endangering those being cared for within the service.

“We invite Harry’s parents to get in touch with the Trust’s Patient Experience Team so we can explore this matter further.”