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Campground Reviews

Every body was friendly, camp site was level and we had a great time. The only thing was the trains blowing their horns all night long.

Apr 25, 2017

Easy to find, helpful staff, clean facilities.

CAMPGROUND RESPONSE / COMMENTS:

Thank you!

Apr 24, 2017

Apr 24, 2017

It was a nice day unfortunately the swimming pool was close and you had the train pass by at two or 3 AM in the morning that was really a disappointing part of it

CAMPGROUND RESPONSE / COMMENTS:

Our pool will be open soon. It is still April in California but we are closing in on Summer! Join our Facebook page and when we open the pool it will be posted! Look forward to the pool opening. Have a safe summer

Apr 19, 2017

Bathroom was filthy

CAMPGROUND RESPONSE / COMMENTS:

We are so sorry to hear this! This is not what we want our guests to experience. Thank you for your review.

Apr 17, 2017

The managers Art & Susan had really bad attitude with my people and they wanted me to leave 2:00 when the contract said at 3:00pm. I would like Jose back because he was a very good manager.

Apr 10, 2017

All the staff was helpful and nice. The park was clean and well maintained.

Apr 10, 2017

Average campground, not bad but not extremely likely. The men's washrooms were very dirty, so please take more attention to that. There were trains riding next to the campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank you very much for taking time for review. We will pay close attention to detail. We have more staff now to help us. Have a safe summer during your travels.

Apr 07, 2017

Ear plugs don't work. trains every hour. We came to relax but left more stressed then when we came in. The high pitch squeal of the train is like nails on a chalkboard.

CAMPGROUND RESPONSE / COMMENTS:

We are so sorry the trains were sensitive to you. We cannot change the train noise and we do have it posted on Acton KOA. com so you can hear for yourself. A/C and closed windows does help a lot. I am sure there are sensitive people to noise.

Apr 07, 2017

The staff was extremely helpful and kind

CAMPGROUND RESPONSE / COMMENTS:

Thank you!

Apr 03, 2017

We enjoyed our stay at this KOA and out of all the place in the area would choose this over the others.

CAMPGROUND RESPONSE / COMMENTS:

Thank you!!!

Apr 02, 2017

The train is really noisy and comes through several times each night. There was a lot of work going on when we stayed -- clean up after last year's fire. It looks like this campground has a lot less green than most KOAs, but it IS so Cal.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! The rain gave us all the green we have and we are basking in it. More than we have had in years! We are improving and it will continue to change as time goes on. Come back and see us!

Apr 02, 2017

Our family plans on returning when the pool is open. We enjoyed having Kidland entirely to ourselves! The staff is superb and tidy restrooms were also a big plus as were the lion roars from the nearby sanctuary. The negatives were choosing a site near a lamp that is on all night (our fault) and the roar of the freight train at night (no one's fault). Bottom line is that our kids had fun!

CAMPGROUND RESPONSE / COMMENTS:

Thank you! Follow us on Facebook Acton/North Los Angeles KOA and we will post when the pool will open and all activities this summer! Have a safe summer season!

Apr 01, 2017

Definitely enjoyed our stay at this KOA. It was clean, safe and fun. The bathrooms and showers were clean. It was quiet. The people that work here are friendly and helpful too. We will definitely come back again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are working very hard to create a campground here. It is a pretty area and once you know there is a train and poor cell service you do not feel so upset during your stay. Safe Travels!

Mar 29, 2017

It's a nice location to stop if you're going to the Vasquez Rocks or Antelope Valley. The manager was very friendly. The site was clean and flat and the utilities worked fine. The restroom was sort of trashed. The supplied WiFi access code didn't work. Noise from the trains could be annoying. The nearby area was recently burned. So OK for an overnight stop but not a destination.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. We did have a transition with wifi codes that day. We are fully up and running. We did remodel one of our bathrooms this week. Your review was honest and kind. Thank you hope you come by to see our improvements!

CAMPGROUND RESPONSE / COMMENTS:

We have new management as of March 1st 2017, they are working hard to bring everything up to higher standards. Please give us another try on your next trip. We look forward to you seeing the improvements in the future. Save travels.

Mar 24, 2017

lack of site wifi and no cell phone at our site was inconvenient. Very friendly,helpful staff.

CAMPGROUND RESPONSE / COMMENTS:

We are almost finished with complete wifi at your site. Waiting on a few mail order items. Cell phone booster towers are being researched and will be put in place also. We are improving daily!

Mar 24, 2017

We were looking for an overnight stay halfway to our destination and the park was perfect. I kept telling my husband we should go back for a longer stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! We are the perfect location for outdoor beauty and base camp to LA and other destinations. We will only get better!

Mar 22, 2017

Everyone at this KOA was very friendly and kind which made our stay even more pleasant.

CAMPGROUND RESPONSE / COMMENTS:

They are really nice folks to work with too! Have a safe summer and we hope you pass this way again really soon!

Mar 20, 2017

Train was too loud

Mar 20, 2017

Like always our stay was pleasant . The personnel was very helpful and the restrooms are always clean and organized . Too bad the pool was closed and also use of water was limited ... we love to come and stay at Acton KOA

Mar 20, 2017

This KOA was recently taken over by new owners who were left with devastation. I estimate it will take them at least 2 years to get it up to KAO standard. Between the last owners obvious neglect and recent fire and flood, as nice as the new owners are they have a very difficult time ahead of them. In two years time I wouldn't hesitate to try here again and I wish them the best of luck

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the review. We have so many customers who love the scenery and we are already booked weeks out. We would love to see you in a few years and all others guests before that! Have a great Summer!

Mar 20, 2017

Mar 14, 2017

water worked most of the time. wifi is a joke. but it was quite and will look good when it comes back from the fires

CAMPGROUND RESPONSE / COMMENTS:

We NOW have wifi.....yea!

Mar 14, 2017

Our stay was great. Friendly and helpfull staff, quiet and clean. We stayed for the weekend just trying our new TT. The last fires that we had around really caused a lot of damage to the trees surrounding the camping.

CAMPGROUND RESPONSE / COMMENTS:

I think it adds character and they are charred and growing back nicely. Thank you for the great review! We hope to see you again during your travels!

Mar 12, 2017

Unfortunately this KOA was hit hard by last year's fires and recent mud slides. They're working hard to recover but I'd give them some time for that before staying again. The staff was very nice and helpful.

Mar 12, 2017

Camp site had dog poop all over it, the bath rooms were run down. Camp ground was not well kept. Water presure was week.

CAMPGROUND RESPONSE / COMMENTS:

We are so sorry there was dog poo on your site. We should have caught that. It will not happen again. We are working very hard to get this KOA up to standards.

Mar 12, 2017

Horrible location. Trains. No cell service. Weak wifi to the point of being useless for communication with outside world

CAMPGROUND RESPONSE / COMMENTS:

We are almost done with out cell boosting station!

Mar 08, 2017

No cell service on Verizon and no park WIFI except at the office. Sewer connection is so close to the power box that you cannot attach the screw on elbow for a tight seal.

CAMPGROUND RESPONSE / COMMENTS:

We are updating all the Tv, internet and boosting cell phone towers...We are excited! I am very sorry you could not connect we do have a security on site and management on site we would have been more than willing to help. Safe travels!

Mar 03, 2017

Could not get wifi or cable. instructions to campground sent us thru tunnel and over bridge. RV instructions should include "stay on hwy 14 until Crown alley exit.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the helpful input. We also are very excited to say we are closer to having strong internet for use at sites. We do have a strong internet signal at our office where we have a few lap tops if you choose to use them. Hope to see you again in the future.

Feb 28, 2017

Very friendly staff

Feb 28, 2017

Friendly helpful staff. We were on a tight schedule and didn't have time to check out all the amenities. I also didn't know that KOA had a scouting program. I will definitely share and refer.

Feb 26, 2017

Too bad went off season. We would've enjoyed the pool, but it rained for most of our stay. The staff was very helpful

Feb 22, 2017

Feb 22, 2017

Had to fix both ladies room toilets. Both would not flush. One of the shower stations did not have hot water for the mens and womens bathrooms. Not happy with this stay. To much money for no conveniences.

CAMPGROUND RESPONSE / COMMENTS:

These bathrooms are on Top priority. We have new managers and have already started remodeling and fixing the bathrooms. Please come visit us again this year and see the new improvements.

Feb 21, 2017

Feb 20, 2017

Narrow spots. Garbage laying around. Dirty dog enclosure with big holes you could twist an ankle in. Uncut grass. No cable. Wi-Fi only in office. Most expensive Koa we have ever been in. Not a good representation of Koa brand. Office people nice.

Feb 18, 2017

Since we went in the off season there wasn't much to do for the kids. Mostly all people that live at campground were there. Nice clean bathrooms and showers.

Feb 17, 2017

Roads could be better but it wasn't bad. There was a bad storm and a landslide occurred right next to the entrance. I saw a tractor head up later to clean it up. Quick response, thanks!!

Feb 15, 2017

Very well ran. The staff was friendly and helpful. We decided to stay a couple more nights and they worked with us to keep us in the same spot. We'll definitely be back.

Feb 14, 2017

Very sub standard. Not KOA material. I'm so tired of being told there's wifi when there's not. And they have no phone signal!!! Just doesn't work. Very run down.

Feb 01, 2017

We were given a site without power. No one answered emergency line or returnwd my call. Still 3 days kater never got a call about my complaint.. I have a new babby and we left at 3am because it was too cold and batteries were dead.

CAMPGROUND RESPONSE / COMMENTS:

We are very sorry about this situation. We have transitioned to new management and we do have a security guard and on site managers. This will be remedied for future problems. We do care about our guests and will prove this in future situations.

Jan 30, 2017

Jennifer really went out of her way to accommodate us and made our stay comfortable and fun. We had a great time.

Jan 21, 2017

Pull through sites were too close together. Wifi didn't work and no cell coverage. Location to LA only positive

Jan 18, 2017

The manager is great she works hard to make everyone happy. They keep it very clean.

Jan 12, 2017

Overpriced. The campspots were very primitive and not in good repair.

CAMPGROUND RESPONSE / COMMENTS:

We have new general managers and we are going over the pricing and updating this KOA. There will be changes and we would love to have you visit again. Safe Travels!

Surrounding is burnt from wildfire, so pictures online don't reorder actual. Shower room floors were soft from rotting wood, timed switches in bathrooms didn't work(no light when it's dark). Valves in shower wouldn't shut off water completely. But was a nice quiet camp ground to stay in

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review and it is true we do have woods burned in the surrounding area. We will post pictures we believe it adds character. We are replacing floors and updating the campground. Safe Travels!

Jan 07, 2017

Laundry machines were reasonable and the dryers actually got hot. Things were a little muddy, but they needed the rain. People very accommodating.

Jan 04, 2017

Nice campground. The bathrooms and the wifi could be better. The staff is very kind and helpful. The place (landscape) is very beautyful. O certainly would he back there.