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Unable To Purchase Pattern

Hello
Can you help me? I can’t purchase pattern. When I go “submit”, it says “Your transaction could not be processed due to processor network unavailYable – try again on your account”?
Thank youlinktext

Having not heard back from you I was hopeful that your problem was sorted out. But, as I follow up and see this post (a different error than e-mailed), I see that you were never able to complete a successful transaction. I have contacted Braintree, our payment provider, for more information. I will let you know what I find out.

I’m experiencing the exact same problem right now… Always the same message “Sorry, the purchase couldn’t be completed.”
Is it because I’m trying to apply the discount code NSM30 or because I live in Belgium?
None of the above I guess ;) But I really want to order!

I tried to purchase my three patterns again this morning, I got all my information entered including payment then the next screen shows 500 Error Internal Server Issue. Can anyone help solve this problem?

03/2018

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