Executive Member

Executive Member

We are in the process of getting signed up with them for an existing tenant. So far I am impressed with their response times and provision of information. In the information it is made clear the credit check needs to be done and they can do it for us for R105 or we can do it ourselves. No confusion here.

Currently Rentmaster has our mandate to act and is just waiting for the tenants to send through all required items like bank statements, payslips etc.

Expert Member

Executive Member

The status of your rental guarantee during lockdown / the National State of Disaster

Dear Clients,

When the State of Disaster was announced, we were all presented with a unique set of circumstances to cope with. The number one question we have received is, ‘What happens to my rental guarantee during a time like this?’

Simply stated, a State of Disaster means that a Force Majeure, otherwise referred to as “an Act of God”, is now in effect. This means that all current and active Extended Guarantees will only be covered to the value of the deposit held by RentMaster.