The physicians at UChicago Medicine Ingalls Memorial are independent medical practitioners and are not employees or agents of Ingalls Memorial or the University of Chicago Medical Center ("UChicago Medicine").

Preparing for Your Visit

What to bring if you are being admitted

Telephone calling cards - you'll need a calling card to call outside eight miles of the Harvey calling area

Small amount of cash - in case you want to buy a newspaper or snack

What NOT to bring

Large amounts of cash or credit cards

Jewelry or other valuable items

Blow dryers, lap top computers or other electrical appliances

Scissors

Cell phones or pagers

What to bring to a test or outpatient procedure

Insurance cards

Including primary and secondary insurances for the following:

Medicare

Medicaid

Private insurance

Commercial insurance

Health Maintenance Organization (HMO)

Preferred Provider Organization (PPO)

Physician orders or referrals

To make sure that we have all the information we need, physician orders should contain the following:

Type of test ordered

Diagnosis

Listed signs and symptoms

Physician signature

Photo ID

Emergency contact phone number

Someone to drive you home

Depending on the test or procedure, it may be a good idea to have someone drive you home. Ask your doctor or nurse beforehand.

Preparing yourself for surgery

First, don't worry. If you're scheduled for an elective surgery (a surgery that's not an emergency,) you'll be contacted by customer advance
services and Pre-admission testing to get pre-registered and to discuss any special instructions that you'll need to know for the procedure.

And finally, the best way to mentally prepare yourself for the procedure is to talk to your doctor. If you have any questions during your
pre-admission interview, feel free to talk to the pre-admission staff. If they can't answer your question, they'll find someone who can.

Patient Information Guide

Finding Your Way

Here is a hospital map with department locations and phone numbers in case you get lost. If you find yourself lost, feel free to ask
any Ingalls employee where the department is that you're looking for.

Patient Advocacy

Ingalls provides a Patient Representative whose primary responsibility is to the patient. If you have issues or concerns about anything at
Ingalls, from your care to your wheelchair, the Patient Representative can help.

Your Patient Representative...

Helps when you or a family member has questions regarding Medical care, treatment or services provided at the hospital

Serves as a liaison between patients, physicians, nurses and other leadership

Functions as a neutral party to investigate problems and help find solutions.

Accessing your Patient Representative

Call 708.915.5112 Monday – Friday 9am-5pm. Urgent matters that require immediate resolution during the evenings, weekend or holidays may be
handled by the Administrative Coordinator on duty by calling 708.333.2300.

Pharmacy

The Ingalls pharmacy makes every effort to ensure that medications are used safely and effectively for the best patient care. We serve
newborn through geriatric patients in the hospital and in homecare and professional office building settings.