This unit of competency deals with the knowledge,
skills and attitude required to access, increase and
update industry knowledge. It includes seek
information on the industry and update industry
knowledge

ELEMENT
1. Seek information on
the industry

PERFORMANCE CRITERIA
Italicized items are elaborated in the Range of Variables

1.1 Sources of information on the industry are
correctly identified and accessed
1.2 Information to assist effective work
performance is obtained in line with job
requirements
1.3 Specific information on sector of work is
accessed and updated
1.4 Industry information is correctly applied to dayto-day work activities

2. Update industry
knowledge

2.1 Informal and/or formal research is used to
update general knowledge of the industry
2.2 Updated knowledge is shared with customers
and colleagues as appropriate and incorporated
into day-to-day working activities