National Home Services sends salespeople to your door, offering to replace your water heater. You have 10 days to change your mind if you say yes. But NHS can install the water heater before the cooling off period ends, requiring you to pay to remove it.

World Money Show debuts next month in Toronto, offering lots of great speakers, including a well-known consumer advocate and blogger.

Jamie, I just went to Future Shop’s Facebook page and saw all the critical comments still there. You have to keep going down through the older posts to find them.

Last Friday at 6.36 pm, Future Shop told everyone that the Beat the Clock contest is finished (except for the last instalment later that night).

“After listening to what you had to say, we’ve decided to end the promotion and go back to the drawing board.”

The company also said, “There was nevetr any malicious intent — all we wanted to do was offer some amazing deals through a promotion that didn’t quite work out perfect. Hey, people make mistakes and we’re no different either.”

Let’s hope such sloppy mistakes don’t happen in future. Future Shop is too big a retailer to operate this way.

I echo the comments of other TD customers. I was astounded by the letter changing the terms of our contract. I went to the branch, spoke to the assistant manager and was offered nothing other than the company line.

How can one ever trust a TD contract again?

Like one of the other writers, my husband and I have our accounts, mostly investments with TD for over 50 years. I am insulted and offended by this letter. I will make efforts to move my accounts on my terms to other institutions, even to pay the same – they didn’t lie to me (yet).

TD is losing a customer that never missed a payment, has hundreds of thousands of dollars invested and has honoured every contract I ever had with TD. At this time, I do not have one cent on my line of credit. If I need it, I will move it.

Nov 04
Ditto regarding the TD HELOC and Durnford’s letter. I did the same as many of you…ie: wrote letters, got the same run around. The truth is their borrowing did NOT go up as Durnford said. (That used to be called a lie)
Don’t be lied to…change your bank. It’s a pain but tell the new bank you’ll do it again if they take you for granted.
I’m in a better position. I paid off all but $0.99 and will allow them to send me statements each month. They need $250 from me to close the account. Maybe then they’ll waive that contract item.