Technical Services Engineer

Our client, one of the largest manufacturers and suppliers of calcium aluminate cement, has an immediate opening for a Technical Services Engineer.

RESPONSIBILITIES OF THE TECHNICAL SERVICES ENGINEER

Demonstrates a commitment to communicating, improving and adhering to the company's safety policies in all work environments and areas.
Assist sales force in providing technical and marketing services for customers and monitoring the quality of the company's products.
Provide proactive support to cement commercial group & customers in the areas of product performance, mix optimizations, best practices, technical information.
Manage and conduct projects together with clients and company personnel in cement and concrete application, new application development.
Act as interface between sales, R&D and Customer and participate to new products development.
Support sales by development of marketing strategies for the company's products.
Troubleshoot and handle customer related complaints and technical questions.
REQUIREMENTS

Bachelors degree in Concrete Technology, Civil Engineering or Structural Engineering or Materials Engineering, and/or 5 years in concrete and concrete products managing.
Minimum of 3 years of experience as a Quality Assurance/Quality Control Manager, Technical Services Engineer or Certified Concrete Technologist in the building materials industries (cement, concrete, admixtures).
Technical knowledge of building materials with excellent understanding of the cement industry, knowledge of Aluminate cements is a clear plus and well versed in the application and mix design development using admixtures (chemical and mineral) and cementitious additions.
Strong oral and written communication skills with the ability to communicate with all levels of management. Excellent knowledge of English (oral and written), German would be a plus.
Note: Position involves travel as needed to meet with customers, plant personnel, colleagues and attend business and plant meetings in US and Europe. Frequency 30 to 50%