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Terms of Service

Celcom Community Terms of Use

Terms Governing Your Use of Celcom Community (the ?Website?)

By visiting, accessing and using this Website, you acknowledge that you have read, understood, and agreed to comply with this Terms of Use, Celcom Web Usage Terms & Conditions, Celcom?s Privacy Notice, Celcom?s Fair Usage Policy and any other rules that we may set out on Celcom?s website from time to time (hereinafter referred to asApplicable Terms). This Terms of Use and the Applicable Terms are referred to collectively as the Agreement.

About Celcom Community

Celcom Community aims to provide a peer-to-peer support and contribution center where anybody is free to get and give help and suggestions relating to Celcom product and services. Celcom Community members can also participate in sharing personal experience in reply to questions asked by other community members. It is a center for solutions and ideas exchange between the community members that will benefit everyone in the Celcom Community.

General Guidelines

Please be thoughtful about how you use the Website and what you share. The Website includes social and interactive features, including the ability to share content and make certain information about you public. We have no responsibility for your choices to post material on the Website.

Username and Password

You must ensure that your username does not contain anything which is in contravention to this Terms of Use.

You must not share your password to the Website to any other person and you must not use any other person?s username and password.

Your password protects your user account, and you are solely responsible for keeping your password confidential and secure. You understand that you are responsible for all use of your username and password on the Service. If your username or password is lost or stolen, or if you believe there has been unauthorized access to your account by third parties, please notify us immediately and change your password as soon as possible.

Posts and Comments

You must ensure that your posts and comments do not infringe the rights of any person, including the intellectual property rights of any third parties and that you have obtained all necessary consents or licenses to any third party?s material that you include in your posts.

You must not post or provide links to any prohibited, unlawful or inappropriate material, such as links that direct to sources or locations that contain defamatory, threatening or offensive content.

You must not use the Website to advertise or sell your products or services. You must not post links to, reference or otherwise promote commercial products or services except as expressly authorized by us.

You must ensure that your posts and comments do not involve commercial or sales activities such as advertising, promotions, contests, sweepstakes or pyramid schemes that are not expressly authorized by us.

You must ensure that your posts and comments do not contain anything which is illegal or which is intended to promote or commit an illegal act of any kind or anything which is deemed inappropriate as announced and issued by the regulators, authorities, governmental bodies, statutory bodies or us from time to time.

You must ensure that your posts and comments have no negative impact on the quality of social life and order and are not against public interest, public order, national peace and security and/or national interest, social norms, culture, political and religious belief of the people of Malaysia or those which is socially, ethically or racially offensive.

Personal Data

You acknowledge and agree that your access to and use of the Website shall be in accordance with the Malaysian Personal Data Protection Act 2010.

You must ensure that your posts and comments do not include your password or purposely include any other user?s password or purposely includes Personal Data (as defined in the Malaysian Personal Data Protection Act 2010) of third parties or is intended to solicit such Personal Data.

Use of Posts and Comments

You grant us a non-exclusive, royalty-free, perpetual and irrevocable license (including the right to sub-license) to use, reproduce, adapt, modify and communicate to the public your posts and comments and any other information you make available on the Website whether alone or in combination with other content or materials, in any manner and by any means, method or technology, whether now known or hereafter created.

Impersonation

You must ensure that during your access to and use of the Website you do not impersonate or misrepresent your affiliation with another user, person or entity or is otherwise fraudulent, false, deceptive or misleading.

No Distribution, Display or Sale of Website Content

All content available on the Website is our property, or the property of our licensors or registered users. You must not distribute, display or sell any content on the Website.

No Hacking and Interference with the Website

You must not hack and interfere with the Website operation, slow, disrupt or reduce the integrity of the Website or the security features of the Website or any features that impose limitations on use of the Website.

You ensure that your posts and comments do not include malicious content such as malware, Trojan horses or viruses or otherwise interferes with any user?s access to the Website.

You shall not in any way, through your access to or use of the Website, interfere with or in any way disrupts the Website, tamper with, reach or attempt to probe, scan or test for vulnerabilities in the Website or our systems, network, usage rules or any of our security components, authentication measures or any other protection measures applicable to the Website or any part thereof.

No Harassment and Discrimination

You must not post or comment contents that are deemed as harassment, bullying and discrimination of, including but not limited to, gender, race, political and religious beliefs, age and disability.

Compliance with Website Operators? Instructions

You are obliged to comply with the orders and instructions from the Website operators with defined roles as ?Community Manager? and ?Moderator?. Disregarding directions from the Website operators may lead to consequences as stated in this Terms of Use.

Unsolicited Communications

You must not use the Website to obtain any data or information for the purpose of sending unsolicited emails or other unsolicited communications to any other person.

You must ensure that your posts or comments do not involve the transmission of unsolicited mass mailings or other forms of Spam (as defined in our Fair Usage Policy), junk mail, chain letters or anything similar.

No Automated Access

You must not use any robot or spider or any other automated process to access or to copy any part of the Website or any content contained on it.

You must not use automated means to artificially send posts or comments or to promote content.

Links to Third Party Websites

Content posted on the Website must not contain links to third party?s websites. In the event where links to third party?s website are made available on the Website by you or by any other user, we do not approve or endorse those third party?s websites and will have no liability to you for any loss incurred by you in relation to your access to or reliance on the content of such websites. Users must open such links at their own risk.

Third Party Products Promoted or Advertised

We do not endorse any third party?s products that may be advertised or promoted on or from the Website and we will not be liable to you in any way in relation to those products. Users must open such links at their own risk.

We May Contact You

We may contact you via the contact information you provided on the Website:

to extend updates and announcements regarding the Website;

to inform you of any amendment made to your posts that is deemed relevant and appropriate to other users; or

if you are found to have accessed to or used the Website in contravention to any applicable terms as stated in this Terms of Use.

No Obligation to Resolve Disputes

We have no obligation to resolve disputes between you and other users of the Website.

Our Rights to Restrict, Suspend or Ban

We reserve the rights to restrict, suspend your use of the Website or ban you from the Website if we believe that you have contravened the Agreement in any way.

Where we suspend or ban you, or where you have otherwise ceased to use the Website, the license that you grant us under this Terms of Use shall continue to be in effect in accordance with this Terms of Use. We may elect to amend or remove your username from any posts or comments on the Website at our discretion. We may also elect to amend or remove any of your posts or comments on the Website at our discretion.

Where we exercise these rights, our decision is final. We will not be obliged to assign you with any reasons, or otherwise enter into further correspondence with you regarding our decision.

The Website is Provided ?As Is?

Subject to non-excludable rights under consumer protection laws and other relevant laws, we exclude all warranties, express or implied, relating to the Website and to your use of the Website. In particular, we do not warrant that the material on the Website is accurate or error free or that the Website will be error free, or the Website will operate in an uninterrupted manner.

Member Generated Content

The content found in the Website comes from a variety of sources, primarily from community members having access to the Website. We make no claims or representations as to the accuracy, completeness, or truth of any material submitted or found in the discussion areas.

We are not liable for any website links posted within the discussion areas; website links posted in the discussion areas may link to sites not administered or under the control of us or our licensors or service providers and users must open such links at their own risk.

We are not liable for any errors or delays in the content or transmission of postings on the site.

You are responsible for your own decisions to act upon the information provided by community members. We make no guaranty of the confidentiality or privacy of any communication or information transmitted on the site, or any website linked to the Website, or otherwise in connection with our products and services and we will not be liable for the privacy of e-mail addresses, registration and identification information, confidential or trade-secret information shared on the Website.

You are responsible to ensure that you have the legal right to share your posts and comments on the Website and its use by us as contemplated by the Agreement does not violate any applicable laws or Intellectual Property Rights.

Limitation on Liability

Subject to non-excludable rights under consumer protection laws and any other relevant laws, we exclude all liability to you in relation to the Website, your use of the Website or the actions of any other person accessing or using the Website and/or your reliance and the consequences due such reliance on the comments or postings by any other person accessing or using the Website.

We will accept any liability that cannot be excluded under any Malaysian legislations. If any liability cannot be excluded but can be limited under any Malaysian legislations, we limit our liability to resupplying, repairing or replacing the relevant goods or services (or payment of the cost of resupply, repair or replacement which shall not in any event exceed RM500.00) where it is fair and reasonable to do so where applicable.

However, we shall not liable for any loss to the extent that it is caused by you, or to the extent that it results from your failure to take reasonable steps to avoid or minimize your loss.

These Terms Prevail Over Other Terms

If there is any inconsistency between this Terms of Use and any of the other Applicable Terms, this Terms of Use shall prevail.

Relationship between you and us

Your use of the Website and adherence to this Terms of Use do not create a partnership, joint venture, agency or employer-employee relationship between us and you.

Age

You must be 18 years of age or older to access the Website. If you are younger than 18 years old, you must have your parent or guardian?s consent to the Agreement and to your access and use of the Website.

Language

The language of this Website is English and any rule of construction shall be in accordance with that of English language.

Variation

We may amend the Agreement from time-to-time by posting the amended version on the Website.

Your use of the Website after our posting of the amended version constitutes your acceptance of the amended version.

Entire Agreement

Other than as explicitly agreed upon in writing between you and us, the Agreement constitutes all the terms and conditions agreed upon between you and us and supersede any prior agreements in relation to the subject matter of this Agreement, whether written or oral.

Severability

If anything in this Terms of Use is unenforceable, illegal or void then it is severed and the rest of this Terms of Use shall remain in force.

Assignment

You must not assign or otherwise deal with this Terms of Use without our prior written consent. We may assign, novate or otherwise deal with these Terms of Use as we deem appropriate without your prior consent.

Terms Supersede Earlier Terms

This Terms of Use supersedes any earlier Terms of Use or other similar agreement or understanding connected with the subject matter of this Terms of Use.

Governing Law

The laws of the Malaysia shall govern this Terms of Use and the relationship between you and Celcom, without regard to conflict of law provisions and parties agree to submit to the exclusive jurisdiction of Malaysian courts.

You further agree and acknowledge that you must comply with all applicable laws of Malaysia relating to the Website, including without limitation to the Communication and Multimedia Act 1998 and its subsidiary legislation, other acts, statutes, by-laws, rules and regulations issued by relevant government and regulatory agencies which may be amended from time to time.