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Professional interviewers administer this questionnaire using computer-assisted telephone interviewing (CATI). In addition to the answer categories displayed for each question, the interviewer has the option to enter "dont know" or "refused" but these categories are not displayed on-screen.

The questionnaire consists of eight sections: an introduction section, followed by six "subject matter" sections and an interviewer close-out section:

Section

Topics

Periodicity

F

Introduction and Respondent Selection Questions

Identical series each month

G

General Transportation Core Questions

Identical series each month

B

BTS Topical Transportation Questions

Change each month to address topical issues. This month: commuting and air travel

Question/answer text in boldface type displays verbatim text to read to respondent. Within such text, words or phrases enclosed in brackets [ ], such as in Question F0080, will change depending upon time frames or respondent responses to previous items. Words or phrases enclosed in parentheses ( ), such as in Question F0455, are optional and should be read to respondent as part of the question only when needed.

Answer text in regular type is not read aloud to respondent. Instead, the interviewer will wait for response and categorize it into one of the listed categories.

TEXT IN ALL CAPS displays on-screen instructions to the interviewer or questions that the interviewer answers.

Text in italics provides CATI system instructions or options, such as skips or fills.

Section F  Introduction and Respondent Selection

CATI system will generate and dial telephone number. When someone answers, interviewer begins.

F0054. Hello, my name is _______, and Im calling on behalf of the United States Department of Transportation about a national study on transportation issues. In the aftermath of the terrorist attacks on September 11, 2001, transportation has become a more critical issue in our society.

HIT "RETURN" TO CONTINUE

F0080. Have I reached [telephone number]?

Yes

No - Sorry, I must have dialed incorrectly. Goodbye.

TERMINATE CALL

F0065. Your household has been selected for this study, and we are very interested in your transportation habits and opinions. Please remember that your input will help strengthen our nations transportation system.

HIT "RETURN" TO CONTINUE

F0100. Is this phone for a home, a business, or both?

Home - go to F0200

Business

Both home and business - go to F0200

F0150. Sorry, Im trying to reach a residence. Goodbye.

TERMINATE CALL

F0200. Are you a household member who is at least 18 years old?

Yes - go to F0351

No

F0250. May I please speak to a household member who is at least 18 years old?

Yes - go to F0351

No

F0300. When would be a good time to call back to speak with someone who is at least 18 years old?

HIT "RETURN" TO SCHEDULE CALLBACK

F0351. REPEAT F0054 IF NECESSARY. THEN SAY...

This study is designed to select one household adult to answer the questions. We choose that person based on birthdays, so I need to talk with the person living there now, aged 18 years or older, who will have a birthday next. What is the first name of that person?

Name___________ TYPE IN PERSONS FIRST NAME

F0400. May I please speak with [insert name]?

Yes

No - go to F0500

F0455. INTERVIEWER NOTE: READ THE FOLLOWING PARENTHETICAL ONLY IF RESPONDENT ASKS FOR ADDITIONAL DETAILS. REPEAT F0351 IF NECESSARY. THEN SAY...

I have some questions about your transportation use, and about your opinions on important transportation issues such as transportation safety, commuting and air travel. Your participation in this voluntary study (there is no penalty for refusing to answer any question) will take only about 10 minutes, and your answers will be used only for statistical summaries. The study is authorized by law (Title 49, Section 111c2 of the United States Code).

HIT "RETURN" TO CONTINUE

Skip to F0550

F0500. When would be a good time to call back to speak to [insert name]?

HIT "RETURN" TO ARRANGE A CALLBACK. HIT "RETURN" TO CONTINUE.

F0550. ADDRESS QUESTIONS OR USE REFUSAL CONVERSION TECHNIQUES.

IS RESPONDENT WILLING TO CONTINUE?

Yes

No - THANK RESPONDENT AND TERMINATE

HIT "RETURN" TO CONTINUE

F0601. For quality purposes, my supervisor may monitor this call.

ENTER "1" TO PROCEED, OR ENTER "2" TO SCHEDULE CALLBACK

PROCEED - go to G0051

SCHEDULE CALLBACK

ARRANGE A CALLBACK. HIT "RETURN" TO CONTINUE.

Section G - General Transportation Core Questions

G0051. First I need to ask about the kinds of transportation you used either for personal or for business travel last month.

HIT "RETURN" TO CONTINUE

G0103. During June, did you drive or ride in a personal vehicle? (Examples of personal vehicles include a car, van, SUV, pickup truck, RV.)

Yes

No (Skip to G0150)

G0851A. How many days did you drive or ride? (ENTER NUMBER)

____days

G0150. During June, did you drive or ride in an organized carpool or vanpool?

Yes

No (Skip to G0302)

G0851B. How many days did you drive or ride? (ENTER NUMBER)

____days

G0302. During June, did you ride on any public transit within a city or metropolitan area? Examples of public transit include a bus, rapid rail (subway, surface or elevated), light rail, commuter bus or rail from suburb to city.

Yes

No (Skip to G0819)

G0851C. How many days did you use it? (ENTER NUMBER)

____days

G0819. Is public transportation available in your area?

Yes

No

If G0302 = 2 skip to G0201

G3000. Please tell me the main reason you used public transit last month.

(CODE THE FIRST REASON GIVEN) (DO NOT READ LIST)

Have no vehicle available

Cheaper/Costs less/Saves money/Parking too expensive

Faster than other means of transportation

More convenient than other means of transportation

Less impact on the environment than other means of transportation

Parking not available

Away from home on business or pleasure travel

97) Other - SPECIFY _______________________

G3050. Consider your most recent trip using public transit. What was the primary purpose of the trip? (CODE PRIMARY PURPOSE) (DO NOT READ LIST)

Work

School

Shopping

Recreation (Movie, dining out, etc.)

Visit friends/relatives

Errands (post office, dry cleaning, etc.)

Other - SPECIFY _______________________

G0201. During June, did youride on a city-to-city bus, such as Greyhound?

Yes

No (Skip to G0251)

G0851D. How many days did you ride on it? (ENTER NUMBER)

_____ days

G0902B. And of these days, how many were for business or work?

INTERVIEWER: PREVIOUS ANSWER WAS _____

_____ days

G0251. During June, did youride on a city-to-city train, such as AMTRAK?

Yes

No (Skip to G0880)

G0851E. How many days did you ride on it? (ENTER NUMBER)

____days

G0902C. And of these days, how many were for business or work?

INTERVIEWER: PREVIOUS ANSWER WAS _____

_____ days

Skip to G0350

G0880. In your area, do you have long distance, city-to-city train service such as AMTRAK?

Yes

No

G0350. During June, did youfly on a commercial airline?

Yes

No (Skip to G0401)

G0851F. How many days did you fly on a commercial airline? (ENTER NUMBER)

____days

G0902D. And of these days, how many were for business or work?

INTERVIEWER: PREVIOUS ANSWER WAS _____

_____ days

G0401. During June, did youfly on a charter, private, or corporate airplane or helicopter?

Yes

No (Skip to G0452)

G0851G. How many days did you fly on a charter, private, or corporate airplane or helicopter? (ENTER NUMBER)

____days

G0902E. And of these days, how many were for business or work?

INTERVIEWER: PREVIOUS ANSWER WAS _____

_____ days

G0452. During June, did youdrive or ride on a motorcycle, including a motorized scooter, or a motorized bicycle (such as a moped) or an ATV?

Yes

No (Skip to G0501)

G0851H. How many days did you drive or ride one of these vehicles? (ENTER NUMBER)

____days

G0501. During June, did you ride a bicycle? Please do not include stationary bicycles.

Yes

No (Skip to G0551)

G0851I. How many days did you ride your bicycle? (ENTER NUMBER)

____days

G0952. Primarily for what purpose did you use it? (DO NOT READ LIST)

Commuting to work or school,

Recreation,

Exercise/for my health,

Personal errands, (to the store, post office, and so on)

Required for my job

Some other purpose - SPECIFY _________________________

G1001. And on a typical day that you rode your bicycle, about how much time did you spend bicycling?

_____ hours and _____ minutes

CATI system must ensure an entry for both hours and minutes

G1051. Did you bicycle mostly on: (READ LIST)

Paved roads, not on shoulder,

Shoulders of paved roads,

Bike lanes on roads,

Sidewalks,

Bike paths, walking paths or trails,

Unpaved roads (for example dirt, gravel, sand),

Grass, or,

Other - SPECIFY ____________________

G0551. During June, did youwalk, run, or jog at least one time outside for 10 minutes or more? (such as to work, to a store or to a park)

Yes

No (Skip to G0555)

G0851J. How many days did you walk, run or jog? (ENTER NUMBER)

____days

G1102. Primarily for what purpose did you walk, run, or jog? (DO NOT READ LIST)

Commuting to work or school,

Recreation,

Exercise/for my health,

Personal errands, (to the store, post office, walking the dog, and so on)

Required for my job

7) Some other purpose - SPECIFY _______________

G1151. And on a typical day that you walked, ran, or jogged, about how much time did you spend walking, running, or jogging?

_____ hours and _____ minutes

CATI system must ensure entry for both hours and minutes

G1202. Did you walk, run, or jog mostly on: (READ LIST)

Paved roads, not on shoulder,

Shoulders of paved roads,

Bike lanes on roads,

Sidewalks,

Bike paths, walking paths or trails,

Unpaved roads (for example dirt, gravel, sand),

Track,

Grass, or

Other - SPECIFY___________________

G0555. During June, did youride as a passenger on a cruise ship?

Yes

No

G0601. During June, did youride on a commercial boat, ship, or ferry?

Yes

No (Skip to G0652)

G0851K. How many days did you ride on a commercial boat, ship, or ferry? (ENTER NUMBER)

____days

G0652. During June, did youoperate or ride on a personal watercraft such as a jetski, skidoo or waverunner?

Yes

No (Skip to G0701)

G0851L. How many days did you operate or ride on a personal watercraft? (ENTER NUMBER)

____days

G1251. In total, about how much time did you spend using a personal watercraft last month?

____ hours and ___ minutes

CATI system must ensure entry for both hours and minutes

G0701. During June, did youoperate or ride on a recreational boat such as a sailboat, motorboat, or yacht?

Yes

No (Skip to G0750)

G0851M. How many days did you operate or ride on a recreational boat? (ENTER NUMBER)

____days

G1258. In total, about how much time did you spend using a recreational boat last month?

____ hours and ____ minutes

CATI system must ensure entry for both hours and minutes

G0750. During June, did youuse any other means of transportation? For example a taxi, limousine, charter or tour bus, hotel or airport shuttle.

(BEFORE CODING, ENSURE THAT ANSWER CANNOT BE INCLUDED IN ONE OF THE OTHER CATEGORIES)

Yes

No (Skip to B0050)

G0780. What other means of transportation did you use?

__________________________________________

__________________________________________

G0851N. How many days did you use other means of transportation? (ENTER NUMBER)

____days

Section B - BTS Topical Transportation Questions

B0050. The next questions are about commuting.

HIT "RETURN" TO CONTINUE

B0103. Last month did you commute, that is, travel routinely from home to work? (EXCLUDE TELECOMMUTING; COMMUTING MAY INCLUDE ANY TYPE OF TRANSPORTATION.)

Yes

No (Skip to B2300)

B0152. Altogether, about how many days did you commute last month? (DO NOT READ LIST)

29-31 days/month

22-28 days/month

15-21 days/month

8-14 days/month

1-7 days/month

B0310. Did you work at the same location on most days?

Yes (Skip to B0352)

No

B0315. Did you work at more than one location on a typical day?

Yes

No (Skip to B0352)

B0320. On a typical day, how much time did you spend traveling from worksite to worksite?

_____ hours and_____ minutes (go to B2300)

CATI system must ensure entry for both hours and minutes

B0352. On a typical day, how much time did a one-way, door-to-door trip from home to work take?

THE TIME RECORDED FOR COMMUTING TO WORK ON A TYPICAL DAY SHOULD BE THE TIME IT TOOK TO COMMUTE USING THE MODES OF TRANSPORTATION USED ON A TYPICAL DAY.

_____ hours and_____ minutes

CATI system must ensure entry for both hours and minutes

B2300. My next group of questions is about commercial air travel.

HIT "RETURN" TO CONTINUE

B2311. What month and year was your most recent commercial airline flight? (INTERVIEWER: PLEASE PROMPT FOR MONTH AND YEAR)

Enter month and year (More than one year ago skip to B3000)

5) Have never flown on a commercial airline (Skip to B3000)

If B2311 <= 05 2002 or B2311 = 07 2002 then skip to B2314

If B2311 = 06 2002 and G0350 = 1 then skip to B2314

B2312. Please let me verify the last question. In what month and year was your most recent commercial flight?

Month__________ Year ___________ (More than one year ago skip to B3000)

B2314. What airport did you depart from on your most recent flight?

(INTERVIEWER: IF RESPONDENT CANNOT RECALL AIRPORT NAME PLEASE PROMPT FOR CITY AND STATE.)

_________________________

INTERVIEWER: HIT ESCAPE KEY AFTER ENTERING INFORMATION

B2321. Now, Id like you to think of your most recent commercial airline flight. Was the primary purpose of your trip business or work related? (IF NECESSARY, GIVE EXAMPLES SUCH AS PROFESSIONAL CONFERENCE, MEETING WITH CLIENTS.)

Yes, business/job related

No

B2333. Still thinking of your most recent flight, which may have been a return flight on a round-trip ticket, in which of the following sections was your seat located: (READ ENTIRE LIST EXCEPT REFUSED/DONT KNOW)

Economy or coach section (also sometimes called the main cabin)

First class section

There were no sections in the plane; all seats were in the same section

Other - SPECIFY ____________________________________________

B2341. Did the price paid for the airline ticket carry any restrictions? For example, did you have to book your trip two weeks in advance, were you required to stay overnight on a Friday or Saturday, or were you prohibited from changing your ticket without paying a penalty?

Yes

No

B2600. How soon before your most recent flight did you arrive at the airport? Did you arrive at the airport (READ LIST UNTIL RESPONDENT STOPS YOU TO SELECT A CATEGORY)

Less than 30 minutes before your flight

30 minutes to less than 60 minutes

60 minutes to less than 90 minutes

90 minutes to less than two hours before your flight

Two hours to less than three hours

Three hours or more before your flight

B2650. How long did you wait in line to check in at the ticket counter for your most recent flight? Did you wait (READ LIST UNTIL RESPONDENT STOPS YOU TO SELECT A CATEGORY)

Less than 15 minutes to check in

15 minutes to less than 30 minutes

30 minutes to less than 60 minutes

60 minutes to less than 90 minutes to check in

90 minutes to less than two hours

Two hours to less than three hours

Three hours or more to check in

Did not check in at the ticket counter

B2700. How long did you wait in line to go through the passenger screening checkpoint for your most recent flight? The checkpoint we are referring to is the only one where you must walk through a metal detector and your carry-on items are x-rayed. Did you wait (READ LIST UNTIL RESPONDENT STOPS YOU TO SELECT A CATEGORY)

Less than 15 minutes to go through the checkpoint

15 minutes to less than 30 minutes

30 minutes to less than 60 minutes

60 minutes to less than 90 minutes to go through the checkpoint

90 minutes to less than two hours

Two hours to less than three hours

Three hours or more to go through the checkpoint

B2750. How satisfied were you with the time that you waited in line at the passenger screening checkpoint? Were you (READ LIST)

Very unsatisfied

Somewhat unsatisfied

Neither unsatisfied nor satisfied

Somewhat satisfied

Very satisfied

B2800. How would you rate the intensity of screening that you received? Would you rate it (READ LIST)

Inadequate

Adequate

Excessive

B2851. On a scale from 1 to 5 where 1 means not confident and 5 means very confident, how confident were you in the ability of the passenger screeners to keep air travel secure from individuals with hostile intentions?

INTERVIEWER: IF NECESSARY, REMIND RESPONDENT THEY CAN USE ANY NUMBER BETWEEN 1 AND 5.

Not confident

Very confident

B2900. How satisfied were you with the courtesy of the screeners at the passenger screening checkpoint? Were you (READ LIST)

Very unsatisfied

Somewhat unsatisfied

Neither unsatisfied nor satisfied

Somewhat satisfied

Very satisfied

B2950. How satisfied were you overall with your experience at the passenger screening checkpoint? Were you (READ LIST)

Very unsatisfied

Somewhat unsatisfied

Neither unsatisfied nor satisfied

Somewhat satisfied

Very satisfied

B2975. How consistent have check-in and screening procedures been in U.S. airports you have departed from? Have they been... (READ LIST)

Very inconsistent

Somewhat inconsistent

Somewhat consistent

Very consistent

Go to B3100

B3000. On a scale of 1 to 5, where 1 means not confident and 5 means very confident, how confident are you in the ability of the passenger screeners to keep air travel secure from individuals with hostile intentions? (INTERVIEWER: IF NECESSARY, REMIND RESPONDENT THEY CAN USE ANY NUMBER BETWEEN 1 AND 5.)

Not confident

Very confident

B3100. Have the changes in passenger screening procedures since September 11th made you (READ LIST)

Less inclined to travel by commercial airline

More inclined to travel by commercial airline, or

Have had no effect on your commercial airline travel

Section SS - Strategic Goal Questions

SS0050. Now I want to ask your opinion on some safety-related transportation issues.

HIT "RETURN" TO CONTINUE

SS0101. Using a scale from 1 to 5 where "1" means not at all concerned and "5" means very concerned, please tell me how concerned you are about the following risks to your personal safety. Consider all the types of transportation.

Not at All Very

Concerned Concerned

SS0400. The risk of being in any kind

of transportation accident. Include

all types of transportation. 1 2 3 4 5

SS0151. Safety risks associated with unskilled

or impaired pilots, drivers, or other

transportation operators. 1 2 3 4 5

SS0251. Safety risks due to mechanical equipment

failure. Include all types of transportation. 1 2 3 4 5

SS0201. Safety risks due to the dangerous behavior

of others (such as aggression, road rage,

air rage, and drunk driving). 1 2 3 4 5

SS0450. Safety risks due to the poor condition of

roads, runways, or rail lines. 1 2 3 4 5

SS0301. Safety risks from hazardous chemicals

released in a transportation accident. 1 2 3 4 5

SS0500. Safety risks from large fuel or natural gas

pipelines in your community. 1 2 3 4 5

SS1000. I just asked about your concern with various transportation issues.

HIT "RETURN" TO CONTINUE

SS1010. Now, using a scale from 1 to 5 where "1" means very dissatisfied and "5" means very satisfied, please tell me how satisfied you are about what the Federal government is doing to address the following transportation safety issues:

D0106. Does anyone in the household use adaptive equipment in any motor vehicle(for example hand controls, modified foot pedals, or a wheelchair lift)?

Yes

No

D0107. We may conduct another study soon that focuses on transportation use among persons with disabilities or health impairments. Your households experience and opinions on this critically important topic would be of great value. May we contact your household for this study?

Yes

No

D0251. How many people aged 18 or older live in your household, including yourself? (ENTER NUMBER)

_____ people

INTERVIEWER NOTE: REPEAT ANSWER TO RESPONDENT: Including yourself, ______ people aged 18 or older live in your household?

D0300. Please stop me when I reach the category that includes your age: (READ LIST UNTIL RESPONDENT STOPS YOU TO SELECT A CATEGORY)

18 to 24 years

25 to 34

35 to 44

45 to 54

55 to 64

65 to 74

75 or older

D0350. (RECORD GENDER; ASK ONLY IF NECESSARY) Are you male or female?

Male

Female

D0401. Is the racial or ethnic group that best describes you... (READ ENTIRE LIST. READ PARENTHETICAL ONLY IF RESPONDENT ASKS FOR CLARIFICATION.) (RECORD ALL THAT APPLY)

American Indian (Native American) or Alaska Native,

Asian (e.g., Chinese, Filipino, Japanese, Korean, Vietnamese),

Black or African-American,

Hispanic or Latino,

Native Hawaiian or other Pacific Islander (e.g., Samoan or Chamorro),

White (Caucasian, Anglo), or

Other - SPECIFY _________

D0450. What is the highest level of education youve completed? (DO NOT READ LIST) (RECORD ONLY ONE)

Less than high school graduate

High school graduate (or GED)

Some college (or technical vocational school/professional business school)

Two-year college degree (AA: Associate in Arts)

Four-year college degree (BA or BS: Bachelor of Arts of Science degree)

Graduate degree (Masters, Ph.D., Lawyer, Medical Doctor)

D0501. Please stop me when I reach the category that includes your households total annual income for last calendar year, that is, 2001: (READ LIST UNTIL RESPONDENT STOPS YOU TO SELECT A CATEGORY) (RECORD ONLY ONE)

Under $15,000

From $15,000 to less than $30,000

From $30,000 to less than $50,000

From $50,000 to less than $75,000

From $75,000 to less than $100,000

$100,000 or more

D0900. Last month, did you do any work for pay or profit?

Yes

No

D0552. Not including the telephone number which I called you on, how many additional phone numbers do you have in your household? Please do not count numbers for cellular phones, or phone lines that are exclusively for computer of fax use.

None (Skip to D0800)

One

Two

Three

Four or more

READ AFTER RESPONDENT HAS GIVEN ANSWER: So, you have a total of ______ phone numbers that are not used exclusively for fax machine, computer or cellular phone?

D0751. Is the primary use of the additional phone number(s) for household use, business use, or both?

Household use only

Business use only

Both household and business use

D0800. Finally, in order to classify your household for statistical purposes, what is your ZIP code?

ENTER NUMBER ___ ___ ___ ___ ___

D0850. This concludes the study questions. On behalf of the Department of Transportation, I thank you for your time. Goodbye.

HIT "RETURN" TO CONTINUE

Section I - Interviewer Close Out Questions

I0050. THESE QUESTIONS ARE ANSWERED BY THE INTERVIEWER AFTER THE RESPONDENT HANGS UP.

HOW WELL DID THE RESPONDENT UNDERSTAND THE QUESTIONS?

Not at all

Not very well

Well

Very well

I0100. HOW COOPERATIVE WAS THE RESPONDENT IN ANSWERING THE QUESTIONS?

Not at all cooperative

Not very cooperative

Cooperative

Very cooperative

I0150. IN WHAT LANGUAGE WAS THE INTERVIEW CONDUCTED?

English

Spanish

Both English and Spanish

Other - SPECIFY __________________

I0200. PLEASE NOTE ANYTHING ELSE YOU FEEL IS HELPFUL OR IMPORTANT ABOUT THIS INTERVIEW.