FAQs

Scabies is a contagious skin disease, caused by infestation with the parasitic itch mite, sometimes called the “seven-year-itch” because it was hard to get rid of before modern medications. They usually appear in the folds of your skin, but can be found on any part of your body. It is a common condition that your doctor can easily treat.

The tiny mites burrow into the skin layers where they live and reproduce. They may be located anywhere on the body, but usually are not found on the face or scalp. How do scabies mites develop? The adult female mite burrows into the skin,feeds on cell fluids, and lays two or three eggs a day inside the burrow. The eggs hatchin three or four days and the young mites grow to mature egg-laying adults in seven to ten days.

Each mite lives about two months on the human host. During this time, a female can lay up to 120 eggs. Off the human host, mites can survive three to four days under the best conditions, but usually theywill live only a few hours.

Itching is the most noticeable symptom and is usually more severe at night. Scratching many cause bleeding resulting in blood spotting of bed clothing and sheets. There is usually a skin rash consisting of red, itchy bumps. Symptoms may not appear for four to six weeks after infestation. During this time, the body builds up a sensitivity to the mites before itching and rash will appear.

Borax is a boron compound found in many household laundry and cleaning detergents. It may be effective in cleaning/disinfecting clothes and other things inside the house and its uses may go far beyond that, such as being used as pesticide and weed killer but there are no concrete evidences or studies that it can treat scabies. Experimenting on the use of borax that are not included on its indications is dangerous. Although borax is a natural product, it does not mean it is safe. Gloves are still needed in handling it and definitely not a good idea to apply on scabies rash and lesions as it may cause further irritation.

Permethrin belongs to a group of drugs called pyrethrins. Pyrethrin is commonly used in industrial and agricultural settings as “pesticides.” Permethrin 5% cream will need a doctor’s prescription to buy it. Read More: Is permethrin a prescription drug?

The intensity of health effects from permethrin will depend on how someone is exposed to it. When people get permethrin on their skin, they may have irritation or tingling, burning and itching at that spot. If permethrin accidentally gets caught in the eyes, it can cause redness, pain or burning. If people ingest permethrin it could cause sore throat, abdominal pain, nausea and vomiting. People that have breathed in permethrin have had irritation in the nose and lungs, difficulty breathing, headaches, dizziness, nausea and vomiting.

Due to known harsh effects of permethrin and other pharmaceutical scabicides, Dr. Scabies encourages everyone to choose healthier and safer alternative. Dr. Scabies Solutions are formulated in such a way it will not allow the scabies mites to develop resistance nor cause any changes on the body that will compromise its safety.

Permethrin was classified by the International Agency for Research on Cancer (IARC) as “not classifiable as to its carcinogenicity to humans” in 1991. This means that IARC could not decide whether or not permethrin can cause cancer. The U.S. EPA decided that permethrin was “likely to be carcinogenic to humans” if it was ingested. This decision was based on the structure of permethrin, what happens to it in the body, laboratory tests that caused tumors in mice and evidence of tumors in rats.

At the time of EPA’s last evaluation of the carcinogenic potential of permethrin in 1989, they classified permethrin as Group C-a Possible Human Carcinogen. The World Health Organization reported that permethrin increased the frequency of lung tumors in female mice in 2 out of 3 studies conducted. In a study on the effects of permethrin on breast cancer cells, researchers found that permethrin increases the expression of a gene that is involved with proliferation of cells in the mammary gland. Permethrin has also been linked to prostate cancer; in a study of farmers and professional pesticide applicators, permethrin was shown to increase the risk of prostate cancer in men with a family history of prostate cancer.

Implacable nodules and blisters are quite common even if the mites have been reduced. However, newer burrows on the skin are certainly a sign of active infestation or re-infestation. Scabies is certainly curable however you must not suffice to one form of treatment because resistance to permethrin appears to be on the rise. It would be best to use natural treatments like Dr. Scabies, in order to get rid of the underlying mites without worrying of developing resistance over prolonged use.

Scabicides in topical cream form preparation like permethrin do not have deep penetrating, cleansing action that can easily cover the entire body, from head to foot without missing important areas. It may kill the scabies mites inside the burrows but it cannot exterminate mites totally. It is also difficult for the topical cream to unclog the burrows from dead mites, eggs and fecal pellets, thus, re-infestation and post-scabies syndrome are likely to occur.

It is utterly frustrating and depressing to find out after doing rigorous and meticulous routines of applying permethrin cream and cleaning the surroundings that treatment has FAILED! These are the things that need be observed in order to detect failed permethrin treatment:

The itching still persists for more than 6 weeks after the first application of permethrin

Treatment instruction was not executed properly or uncoordinated between close contacts.

Scabies treatment that can provide fast cure and rapid relief are of essence to people with scabies and their families. And of course, with special consideration to ease of use, convenience of doing it at home and non-invasiveness in nature. Apparently, the market is filled with different scabicides manufactured by pharmaceutical companies. Even if these pharma-grade products are approved by FDA, it does not mean they are completely safe to use. It goes without saying that benefits of these medicines are more important than any minor side effects. Unfortunately, not all side effects are tolerable, it can be mild, moderate, severe and even life-threatening.

Dr. Scabies dares to be different by defying the norms set by gigantic pharmaceutical companies. Dr. Scabies’ proprietary solutions are formulated to have the highest strengths that are still within the safe zone according to the standards of Homeopathic Pharmacopoeia of United States (HPUS) and FDA. Our products really far exceed anything out there and really deliver the results strengthened through evidence-based practices and product tests. The premium blends of Dr. Scabies products comprising of sulfur and essential plant oils can treat other skin conditions such as athlete’s foot, eczema, ringworm, parasites, and all kinds of mite infestations.

In comparison to widely known treatments such as permethrin cream 5%, Dr. Scabies can efficiently destroy both mites and eggs whereas permethrin does not end up killing all the scabies eggs which is a common occurrence in relapsed cases.

DR. SCABIES APPLICATION

Dr. Scabies® simplified the treatment into a 6-step regimen:

Take a shower (cold/lukewarm/warm) using Dr. Scabies® Homeopathic Scabies Soap 1-2 times daily. Avoid hot water to prevent the itch from aggravating. For children, keep the water at body temperature 98°F (37°C). Work the soap into a lather from head to toe. Make sure all the affected areas are covered, leave it on for 5-10 minutes. Rinse off the soap suds.

After taking a shower, add 15-20 drops of Dr. Scabies® Homeopathic Scabies Solution to bath water (1-2 times daily). Soak the entire body especially the affected areas (avoid the eyes and mouth) for 20 minutes and air dry. Sponge bath is an alternative to tub bathing. Fill up a bucket or basin with water and add 15-20 drops of solution. Use a washcloth or sponge to bring up the water to the rest of the body. Discard or wash the sponge/cloth with soap and hot water after use.

For spot treatment, apply Dr. Scabies® Homeopathic Scabies Cream 2-3 times a day (or as necessary) on every square inch of affected skin. Include the posterior ear folds, intergluteal cleft, umbilicus, skin folds, palms and soles, forehead, temples and scalp. Pay close attention to the areas beneath the nail plates and fingertips. Do not get the cream near the eyes or mouth. If excessive drying of the skin occurs, reduce the application of product or discontinue use.

Each treatment with Dr. Scabies® should be followed by hot-wash laundering or dry cleaning of sheets and pillow cases and any clothes worn against the skin over the last week. Non-washable items should be sealed in a plastic bag and stored above 20° C for one week. Alternatively they can be frozen below -20° C for 12 hours. The house should be thoroughly cleaned with regular household products. Fumigation or specialized cleaning is not required. Carpeted floors and upholstered furniture should be vacuumed. The vacuum bag should then be discarded and furniture covered by plastic or a sheet during treatment for 10-15 days.

Use Dr. Repellent® Furniture Spray as convenient way to get rid of scabies mites on surfaces. How to Use: Shake well before each use. Hold the bottle 7 to 9 inches away from the surface and spray on the desired area until covered with mist. Allow to stand for 10-15 minutes to air dry. It offers protection up to 3 hours. Reapply as needed. For complete peace of mind, spray Dr. Repellent® on clothes, doorknobs, telephones, light switches, table surfaces, chairs, rugs, tubs, shower handle, toilet seats, faucets, shower curtains, sinks, garbage cans, and other surfaces that came in contact with the infected person. For soft surfaces such as couches, mattresses, pillows, cushions, pet beds – it should be wrapped with plastic encasements prior to application.Warnings: Keep Dr. Repellent® in a safe place where it is out of children’s reach. Make sure it is a cool, dark place to prevent the essential oils from oxidizing which may alter effectiveness.Avoid contact with eyes, ingestion and inhalation. If product gets in the eye(s), flush with water. If irritation on skin occurs, wash with soap and water. If irritation persists, contact a physician. .

Repeat the entire steps for 7-14 days until scabies is treated. Severe cases may take longer time to get treated. Avoid skipping any of the steps or missing a day. Family contacts with potential exposure to scabies should use Dr. Scabies® Homeopathic Scabies Soap as prophylaxis and must be directed to observe their skin daily until 6 weeks past the date of last potential exposure.

ORDERING & PAYMENTS

We accept major credit card (VISA, MASTER CARD and AMEX) payments via the secure payment gateways. You will be asked to confirm your details before proceeding to the payment page. If you need to make changes following the completion of payment contact our Support team. See Contact Us page.

SHIPPING AND HANDLING

In-Stock Items

Most orders for in-stock items begin the order process as soon as the online purchase is completed within the cutoff time. Your in-stock item will be shipped once the item is located, your payment is approved and the receiving address is verified. After your order leaves our warehouse, delivery times vary according to the shipping method you selected during checkout and the location of your shipping address. Please note that business days are Monday-Friday, excluding federal holidays within the United States.

Backordered or Advanced Sale Item

Backordered or advanced sale items are items that are not yet in stock, but available for advanced purchase on our site. A backordered item is shipped directly to you once it is in stock. You will be notified of the status of your backordered item via email. Expected shipment time (for example, “advanced sale: buy now for shipping in 4-6 weeks”) is indicated on the product detail page. After your order leaves our warehouse, delivery times vary according to the shipping method you select during checkout and the location of your shipping address.

Available Shipping Options

Please refer to the following shipping options below. Each shipping option has its own restrictions and charges that will be applied to your order. Generally, you will have the option of upgrading your shipping method for faster delivery. If you choose to upgrade your shipping method to express or overnight, your order must be received and clear credit authorization before cut-off time or your order may not be processed until the following business day. Business days are Monday-Friday, excluding national holidays.

Mail delivery times depend on what service you use to send your item, its origin and where it’s going. See below for a list of expected delivery timeframes for our domestic standard, express and overnight services.

All orders from Contiguous and Non-contiguous U.S. States, U.S. Minor Outlying Islands, and U.S. Military Addresses will ship from:

Orders are delivered within promised delivery dates provided that the orders were placed before 11 AM Eastern Time from Monday to Friday only. Overnight and Express orders are delivered via FedEX® to physical addresses only. Overnight and Express orders entered after the cut-off time will ship next day. Exceptions to this would be a holiday weekend and during the Christmas season. Please provide physical address to avoid delay.

Our default shipping method: USPS First Class Mail service, covers all states of USA, PO Box, FPO and APO Addresses and offers delivery within 4-10 business days depending on the availability of USPS forwarding facilities. Ground orders will normally ship within 48hrs. Exceptions to this would be a holiday weekend and during the Christmas season.

Shipping Cut-off time for Express orders is 11 AM Eastern Time, Monday to Friday only. Exceptions to this would be a holiday weekend and during the Christmas season. Please provide physical address to avoid delay. Standard orders normally ship within 48hrs.

U.S. Minor Outlying Islands Shipping

SHIPPING OPTION

DELIVERY TIME

SHIPPING FEE

USPS Priority Mail International

7-10 Business Days

$ 24.95

USPS Priority Mail International Express

4-7 Business Days

$ 39.50

Shipping Cut-off time for Express orders is 11 AM Eastern Time, Monday to Friday only. Exceptions to this would be a holiday weekend and during the Christmas season. Please provide physical address to avoid delay. Standard orders normally ship within 48hrs.

U.S. Military Addresses

SHIPPING OPTION

DELIVERY TIME

SHIPPING FEE

USPS First Class Mail Delivery

7-10 Business Days

$ 10.95

Canada Shipping

All Canada orders originate from:Mississauga, Ontario

SHIPPING OPTION

DELIVERY TIME

SHIPPING FEE

Canada Post Priority

24-48 Hours, Between Major Urban Centres

$ 29.95

Canada Post Xpressport

2-3 Business Days, Between Major Urban Centres

$ 19.95

Canada Post Expedited Parcel

2-9 Business Days

$ 9.95

Overnight and Express orders are delivered via Canada Post Priority and Canada Post Xpressport respectively. Orders are delivered within promised delivery dates provided that the orders were placed before 11 AM Eastern Time from Monday to Friday only. Overnight and Express orders entered after the cut-off time will ship next day. Exceptions to this would be a holiday weekend and during the Christmas season. Please provide physical address to avoid delay.

Our default shipping method: Canada Post Regular Parcel service, covers all provinces of Canada and offers delivery within 2-9 business days or more depending on the availability of Canada Post forwarding facilities. Ground orders will normally ship within 48hrs. Exceptions to this would be a holiday weekend and during the Christmas season.

For an estimated delivery time, please refer to the map below:

United Kingdom Shipping

All UK and EU Orders originate from:Linlithgow, United Kingdom

SHIPPING OPTION

DELIVERY TIME

SHIPPING FEE

Royal Mail 48-Hour Tracked

24-48 hours

$ 29.95

TNT UK 48-Hour Untracked

3-5 Business Days

$ 14.95

Overnight orders are delivered via Royal Mail Special Delivery Guaranteed™. Orders are delivered within promised delivery dates provided that the orders were placed before 11 AM British Summer Time from Monday to Friday only. Overnight orders entered after the cut-off time will ship next day. Exceptions to this would be a holiday weekend and during the Christmas season. Please provide physical address to avoid delay.

Our default shipping method: Royal Mail 1st Class Delivery service, covers all states of United Kingdom and offers delivery within 3-5 business days or more depending on the availability of Royal Mail forwarding facilities. Ground orders will normally ship within 48hrs. Exceptions to this would be a holiday weekend and during the Christmas season.

For an estimated delivery time, please refer to the map below:

Other European Countries

SHIPPING OPTION

DELIVERY TIME

SHIPPING FEE

DHL Express EU

3-5 Business Days

$ 34.95

USPS International First Class

5-8 Business Days

$ 14.95

Shipping Cut-off time for Express orders is 11 AM British Summer Time, Monday to Friday only. Exceptions to this would be a holiday weekend and during the Christmas season. Please provide physical address to avoid delay. Standard orders normally ship within 48hrs.

Overnight and Express orders are delivered via AusPost Standard Overnight and AusPost Express respectively. Orders are delivered within promised delivery dates provided that the orders were placed before 12 PM Australian Eastern Time from Monday to Friday only. Overnight and Express orders entered after the cut-off time will ship next day. Exceptions to this would be a holiday weekend and during the Christmas season. Please provide physical address to avoid delay.

Our default shipping method: AusPost Registered Mail service, covers all states of Australia and offers delivery within 3-5 business days or more depending on the availability of Royal Mail forwarding facilities. Ground orders will normally ship within 48hrs. Exceptions to this would be a holiday weekend and during the Christmas season.

Shipping Cut-off time for Express orders is 11 AM Eastern Time, Monday to Friday only. Exceptions to this would be a holiday weekend and during the Christmas season. Please provide physical address to avoid delay. Standard orders normally ship within 48hrs

PRODUCT GUARANTEE

All Dr. Scabies® products are manufactured according to Good Manufacturing Practices (GMP) to ensure safety, efficacy and consistency of Dr. Scabies® formula in every finished product.

We have great confidence on our products that it will work effectively. If after 30 days you are not impressed by the real results of Dr. Scabies, return the products for your money back. No restrictions and definitely no stipulations.Love it or send it back for full merchandise refund!

BUSINESS POLICIES

Return Policy

Prior to reporting a complaint on failed treatments or submitting a return request, PLEASE READ THE FOLLOWING:

INDICATORS OF TREATMENT FAILURE

1. Any appearance of new burrows after completing the treatment is indicative of need for further therapy, although in re-infection symptoms of itching may recur before typical burrows have developed.

b. Re-infestation from untreated body parts and untreated contacts or household members

c. Insufficient penetration or absorption of Dr. Scabies products into the skin due to improper usage or infected and crusted scabies lesions

d. Lack of proper environmental cleaning

If your self-assessment of treatment fell short in any of the important components of Scabies Control and Management, please consider continuing the treatment or start a re-treatment. Treating scabies is challenging but possible. Take few steps back and review what you have done so far and correct it.

In the event that you are not satisfied with the products for any reason, please review our Refund Policy.

ALL claims for MISSING ITEMS, DAMAGES and CUSTOMER SERVICE ERRORS must be made within 24 hours of the date of delivery.

Prior to returning any Goods to the Company for any reason, the Customer must contact the Company to obtain a returns authorization number (‘RMA’). All Goods are returned at the Customer’s risk and expense except when it is an error in manufacturing, shipping, packing or customer service. The Customer is responsible for returning Goods to the Company and providing proof of delivery of such return. All Returns must be acknowledged by Shipping and Billing Department. NO CREDIT WILL BE GIVEN UNTIL PRODUCTS ARE RECEIVED AT THE WAREHOUSE.

The Company operates a 30-day money back guarantee policy.

We do not advocate self-medication. Scabies is a condition that requires medical expertise for diagnosis. We advise that prior to use of Dr. Scabies products, a medical diagnosis has been established. Thus, misdiagnosed cases are not covered within 30-day money back guarantee.

To be accepted for return on this basis, keep the following in mind:

Item should be returned to the company within 30 days from despatch date.

Shipping and Handling Fees are Non Refundable. For orders which were shipped free (via standard shipping), an amount of $9.95 will be deducted from the invoice value of goods.

Unopened items are entitled to full merchandise refund.

Any Goods returned that are opened or used (within the 30-day money back guarantee), will be subjected to a minimum restocking fee of 20% of the invoice value of the Goods.

Products purchased through Dr. Scabies® under warranty may be returned for replacement or full/partial credit by following these steps: 1. Fill up the Returns Form or Contact Dr. Scabies® Customer Service Dept. at 1-844-SCABIES (722-2437) option 2 to obtain a Return Merchandise Authorization (RMA). 2. Return the authorized item(s) per shipping instructions. Each returned item MUST be independently listed on this form. 3. RMA can be obtained by logging on to your account or by contacting our Customer Service dept. 1-844-SCABIES (722-2437)4. For all merchandise returned to Dr. Scabies® shipping costs will be deducted from the credit or refund.

The Customer should return the Goods to the warehouse it originated, clearly quoting the Returns Material Authorization Number (RMA), Customer’s name and order number on the outside of the package: