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Elena* has borne some of the brunt of the housing crisis in London, along with many other students at EFA. Her, her husband and their three children were living in one small bedroom in a shared house with 13 others. The house had been flooded for a week and the landlord was not responding to Elena’s call for repairs.

The children were too scared to use the communal bathroom and kitchen because other tenants would shout and intimidate them. Anti-social shift patterns meant that there was constant noise in the house.