As we approach the season of Resurrection Sunday—when guests are more abundant at our churches—perhaps these questions will help you consider what guests experience at your church. You might want to evaluate over the next two weeks so you are more prepared for Easter Sunday.

UPS engineers found that left-hand turns were a major drag on efficiency. Turning against traffic resulted in long waits in left-hand turn lanes that wasted time and fuel, and it also led to a disproportionate number of accidents. By mapping out routes that involved “a series of right-hand loops,” UPS improved profits and safety while touting their catchy, environmentally friendly policy.