OUR SOLUTION FOR YOUR SERVICE!

Ensure that each one of your customers stays in contact with the dealership throughout the entire ownership period!

Promoting customer loyalty to your dealership is an extremely profitable endeavor: first, in terms of fixed operations and, subsequently, in terms of establishing a business relationship conducive to resale!

CustomerTarget is a stable and secure program involving various specialists, whose job is to develop best industry practices with respect to customer communications.

The program guarantees that your customer data is amended and updated and that your customers’ activities within the dealership are analyzed, segmented, and coded so that regular and reliable maintenance reminders may be sent.

This strategy includes a personalized thank you letter, maintenance reminder and several added options, such as end-of-warranty letter, customer satisfaction index letter, second delivery letter (service presentation) and appointment calls for the service department.

Find out why CustomerTarget is the best-performing retention program on the market for delivering an effective message, to the right people, at the right time!

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440 FORD LINCOLN

" Without a doubt, Suly allows me to keep in touch with my clients continuously. In addition, one of the great qualities of Suly’s team is their versatility and flexibility, whether in relation to follow-up calls, reports or database usage. " - Sylvain Y. Hogues, President

LE RELAIS CHEVROLET

" Professionalism, expertise, flexibility and at the cutting-edge! Those are the words that I believe characterize Suly best. " - Pascal Verdy, Managing Director

TROIS-RIVIÈRES HONDA

" Innovative, visionary and creative. Those are Suly’s main strengths. Its customer retention techniques have greatly contributed to our expansion. After being away for more than a year, we are back to benefit from Suly’s expertise. It’s the best guide to increasing our customers’ loyalty! " - Ronald Lavertu, President