Nick Francis

Nick is Head of Growth at Ada Support, a support automation platform that uses AI to improve the customer experience. Clients include Telus and Shopify.

Ada Support creates tools that help customer support teams offer amazing service at any scale.

The first tool we’ve built is a chatbot creation platform powered by our own machine learning engine which reduces support volume, empowers customers to find answers on their own, and automatically learns how to better serve customers in the future.

Each month, our bots have millions of conversations with people all around the world