Live, in-person training, where you can ask questions and interact with other students is the best kind of training you can get. An expert instructor in a classroom environment ensures that you will stay focused and learn without distractions.

Thousands of people have attended our core training Course 101, tuned and refined over more than 20 years – and constantly updated – and rated it "Excellent".

Teracom's high-quality online courses are delivered in Google Chrome or Puffin browsers on any Windows or mac desktop or laptop, iPad, android tablet or phone with an internet connection... to any number of people, anywhere, anytime.

Ideal self-paced “telecom for Non‑Engineers” training, courses are divided into lessons. Stay on a lesson for as long as you like, move to the next lesson and write the course exam only when ready. Unlimited repeats.
30-day no-questions-asked 100% money-back guarantee.

Teracom's video training courses are high-quality multimedia productions featuring the instructor, extensive animated graphics and bullets. Like private lessons from the Director of the Institute!

Our top instructor Eric Coll talks to you directly via the camera, using his vast experience and acclaimed ability to explain key concepts, mainstream technologies and how it all fits together – in plain English.

Available on DVD or USB.

Every Video Course comes with a printed course book containing copies of all graphics and detailed notes, sure to be a valuable reference for years to come.

Telecom, Datacom and Networking for Non‑Engineers is the CTNS Study Guide, corresponding exactly to the CTNS courses. Available in print or eBook.

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Technical Level and Intended Audience

Our training has been taught to wide acclaim across North America since 1992 and is designed for the non-engineering professional needing an overview and update, and for those new to the business needing to get up to speed quickly on telecommunications, data communications, IP, MPLS, wireless and networking.

Our emphasis is conveying the key concept-level knowledge in plain English - which you can't get reading trade magazines or talking to vendors. We put in place a solid, valuable and long-lasting understanding. It is our goal to bust the buzzwords, demystify the jargon, and cut through the double-talk to present a clear, cohesive picture.

Based on Teracom's proven instructor-led training courses developed and refined over twenty years providing training for organizations including AT&T, Verizon, Bell Canada, Intel, Microsoft, Cisco, Qualcomm, the CIA, NSA, IRS, FAA, US Army, Navy, Marines and Air Force and hundreds of others, Teracom online courses are top-notch, top-quality and right up to date with the topics and knowledge you need.

Quality you can trust

Benefit from decades of knowledge, insight and experience distilled into clear lessons designed for non‑engineers, logically organized to build one concept on another… in plain English. Join our thousands of satisfied customers including:

and the FBI Training Academy, US Marine Corps Communications School, US Army, Navy, Air Force and Coast Guard, the NSA and CIA, IRS, FAA, DND, CRA, CRTC, RCMP, banks, power companies, police forces, manufacturers, government, local and regional telcos, broadband carriers, individuals, telecom planners and administrators, finance, tax and accounting personnel and many more from hundreds of companies.

Teracom's GSA Contract GS-02F-0053X for supplying this training to the United States Government is your assurance of quality and value.