Frequently Asked Questions

We hope you find our site easy to use, however just in case, we have answered some of the frequently asked questions. Please select your question from the list below. If your question is not answered here then please feel free to contact us

Can I join your food tour if I have allergies or I am a vegetarian?

Yes, no problem. All of our tours are customized, so just simply tell us ahead of time about your allergies or what kind of food you want to try, and we will arrange the most suitable tour for you.

Are these tours suitable for any age?

We have customers ranging from 3 years old to 75 years old, so our tours are suitable for all ages. Moreover, we provide a wide selection of tours and means of transportation in order to make you feel the most comfortable.

Are your tours wheelchair accessible?

We’re sorry that we can only provide wheelchair-accessible tours by private car/van. If you want to take this tour, please contact us via email so that we can design a tour that caters to your needs.

How much do I have to deposit for my tour?

Usually we only require a deposit of 50% of the total amount for tours outside Ho Chi Minh City. This is used for arranging all services (transportation, restaurants, tour guides, etc.) with our partners.

Do you offer tours outside Ho Chi Minh City?

For tours to other provinces in the south, please see our website for more information. We also provide tours up to the central and the north; please contact us via email to arrange the most suitable tour and quotation for you.

Do your tours go to the same places every time?

Normally with those who haven’t previously traveled to Vietnam, we will let them experience “the true Vietnam” by visiting popular landmarks, local areas and eateries. However, if you’ve visited our country before, simply tell us and we will arrange a different tour for you. All our tours are “Custom tour”; we have a very flexible itinerary and also adapt easily to your desires.

Are the tours to other provinces on motorbike?

We only provide tours on motorbikes inside Ho Chi Minh City. All tours to other provinces will be in a private car or minivan because we do understand the traffic in those provinces is different, and the car or minivan will save you time. But if you still want to experience the tour by motorbike, please drop us an email; we are happy to help.

Do you offer tours in other languages?

At the moment we only provide tours in English and Japanese. For tours in other languages, please let us know ahead via email and we will let you know if they are available for your tour or not. There will be an extra charge depending on the language.

What is the tipping or gratuities policy?

Tips are always appreciated by our guides, but never expected. They should be given if you believe your guide did an outstanding job, and further, if you as an individual want to demonstrate your appreciation to the guide for that job well done.