Signing Up

Once you have successfully downloaded the app, it is recommended that you close all other apps except Uber, Lyft, Google Maps, and Waze.

When you use the app for the first time, you can log with the credentials you used while creating the account. Additionally, you can log in with Google or Facebook.

App Features

The Mystro app offers a lot of salient features since it is unique in its offering.

At the same time, you are required to get familiar with the app to manage your rides with a greater efficiency.

Selecting Preferences

A toggle switch is provided at the top right corner of the “Preference” page.

Tapping that switch will enable you to keep Mystro online or offline.

In an offline mode, Mystro will not help you with the decision-making process regarding the selection of rides.

Auto-Accept

Once you have selected your preference settings, Mystro starts accepting ride requests in accordance with those settings.

Trips that do not match with your preferences are filtered by Mystro.

When a trip is filtered, a pop-up will appear on the screen with a relevant notification noting the reason for the filter.

You can then tap on the screen to accept filtered trips and toy with further customization.

Here are some of the options available to customize this service according to your requirements:

Minimum Time to Pax Pickup: This feature shows your willingness to travel the extra mile, using a slider to determine how far you’re willing to ride.

Minimum Pax Rating: A noisy rider is very distracting and annoying. This filter helps you to accept only riders who have been given good ratings. If you wish to accept all kinds of riders, just slide the slider all the way to the left and switch it off. One must note that this feature is not available for Postmates.

Minimum Surge: This tool allows you to filter out trips that do not meet your surge demand criteria. For example, if you set the slider to 1.75, Mystro will accept trips that are surged at 1.75 or higher. If you do not want this setting, simply switch it off.

Long Trips: There are three options for long trips. If you select ‘Yes,’ you will see rides that have a trip time of minutes or more. If you select ‘No,’ then Mystro will filter out that request and notify you. You will be able to accept such a trip by tapping on your phone screen. An ‘Only’ option will filter out all the short trips and auto-accept the long ones.

App Switching

This feature allows Mystro to automatically take you to your primary preference selection like Uber, Lyft or Postmates.

Your primary app always remains in the front when you are not accepting any rides while the secondary apps will remain active based on your selection.

Mystro keeps you online on all other apps when you are on a ride.

Simultaneous Trip Requests

Since the interface manages various application requests simultaneously, there might be a possibility that you get a second ride request immediately after you have accepted the first one.

In such cases, Mystro gives you an option to decline the second trip since it would not be possible to accept two ride trips at the same time.

You also have an option to override Mystro’s notifications and choose the second ride over the first after evaluating an on-demand company’s cancellation policy.

Activation Delay

This delay is a unique option provided by Mystro to help you determine the use of your primary and secondary apps.

The slider provided under this option works on the time factor. If you move the slider to 15 minutes, your secondary apps will be activated 15 minutes later than your primary app.

There is a 15-second delay on secondary apps to get activated once a ride is completed. This pause helps in reducing the problems that arise with simultaneous trip requests.

Airport Queue Mode

This feature will enable you to accept a trip on one platform and not switch off the other rideshare app until the passenger from the first trip request has been seated in the car.

In case of a second trip request cropping up when you are on your way to pick up the first passenger, the second trip will not be auto-accepted.

Mystro Bar

You will not be required to keep switching between apps continuously if you use this feature.

Though the Mystro bar does not surface when you are using Postmates, Uber, or Lyft navigation, it does appear if you are using Google Maps or Waze.