network card not working

This is a discussion on network card not working within the Cabling and Network Cards forums, part of the Tech Support Forum category. My mom has DSL with AT&amp;T. After a storm, her internet quit working. Computer is still working. I talked with

My mom has DSL with AT&T. After a storm, her internet quit working. Computer is still working. I talked with two reps from AT&T who took me through several rounds of looking for the problem. Both say that internet signal is good and modem is good, but seems that network card is not working. I'm not a computer geek so I need to know what to do from here. Is this a problem I can fix without taking the computer in somewhere? Any suggestions? Thanks so much.

The easiest solution is to install a new network card which isn't very hard. Here are some instructions on installing a network adapter (the site explains how to install 3 different types of network adapters. If the computer in question is a desktop computer, I would recommend the use of a wired internal network adapter).

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Im actually having the same exact problem as the person who posted this forum. I have Windows Vista, and my network card is not working. So my internet (DSL) connects on my laptop wirelessly, but it wont work on my desktop and it was determined by my ISP (verizon) that my desktops network card adapter thing is what has caused the problem of not being able to connect to the internet on my desktop. I followed the steps that you said to follow on the command prompt, and here is what I got. I know this forum is like a year old, but i hope you can still help. Thanks!!!