Do I assume I just got a bad copy? I put the disk into the driver, and it blinks and fusses, then nothing. It doesn't crank up, begin its AutoRun sequence -- just never goes through the process all other disks do when you insert it.

It is "Eternal Journey: New Atlantis." Got it through Amazon. Before I send it back to Amazon, just checking to see if there are any known problems with this game. The other two Mystery Master games I ordered at the same time have installed and have run flawlessly.

I just opened the disk under Windows to see if anything looked wonky. It says "(3) Files are installed" and "(1) File is waiting to be installed." I have not seen that message before. I take it to mean they may have left off one file that is needed to run the game?

I just opened the disk under Windows to see if anything looked wonky. It says "(3) Files are installed" and "(1) File is waiting to be installed." I have not seen that message before. I take it to mean they may have left off one file that is needed to run the game?

Can't say I've ever seen that message before. How many files are on the disc?

Ah, that helps. It doesn't say 3 files are installed - it says 3 files are on the disk. I would open up that autorun file and see what it tells you to do. The one below it about files waiting to be written, not installed, has nothing to do with the game disk - ignore it.

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In my PC corner for the winter, gaming, knitting and reading.

Yes, I did that. At first, it looked like it was going to install the game, but not in the usual way (through AutoRun). It ran a green "Progress" bar across the top of the dialogue box in that Window, rather than on my screen. (It gave none of the usual messages you get when you start a new download.) This got my hopes up, but in the end, it just hung up, unresponsively. If I listened to my DVD player then, it was making a repetitive "kachink" sort of sound, like the disk was caught in some sort of loop. I have not heard that before with a game.

After the DVD player hangs up like that, I can't even close the window on my screen. I have to press the button to eject the disk from my CPU. As the disk ejects, it THEN asks if I want to run the program. LOL

What happens if you right-click the listing for EternalJourneyNewAtlantisCollectorsEdition and choose "Run As Administrator" ?

If that doesn't help, what happens if you create a folder on your desktop and copy the files on the game disc to the folder on your desktop? I think you can just drag the files to the folder in Windows 7. (this is not the same as installing the game, but it tests whether your drive can read the disc)

If it's a bad disc, you won't be able to copy the files to the folder on your desktop. You'll get a CRC error or some other message that means your drive can't read the disc (or some portion of the disc).

If your antivirus is blocking the installation, you may not get any message at all.