How to Contact H&R Block Customer Service by Phone

Below are H&R Block contact details for taxpayers who would like to get in touch with customer service by phone. Luckily, there is only one number you need to write down: 1-800-472-5625. The following are your options:

Press 0 to speak to a customer service representative.

Press 1 to locate a tax office, make an appointment, or get office hours.

Press 2 for assistance with one of the do-it-yourself tax products, H&R Block at Home software or online.

Press 8 for Spanish (para sericio en Espanol, selecciona 8).

When you listen to the above options twice without selecting any, you will hear:

Press 1 for assistance with your H&R Block Emerald Card

Perhaps not every inquiry can be handled over the phone, by you should receive assistance when calling regarding the following topics:

New 2014 Software for tax year 2013.

Prior Year’s Software.

Online Tax Software Questions.

Tax Software Updates.

Install Software on Another Computer.

CD Received in Mail (FAQs).

Online (Internet) Products.

Tax Software (Computer) Products.

Audit services that you may require.

How to contact H&R Block in Canada

The options available to Canada taxpayers are:

Office locations 1-800-472-5625.

General support 1-800-561-2154 Mon-Fri 7AM-5PM (MT).

Tax training school 1-877-32BLOCK (322-5625).

You can also email your questions, concerns, or comments by using this H&R Block form.

Hours of operations

As always there are blackouts and you will find it challenging to speak to someone, especially after April 15. Nevertheless, help is still available; general hours of operations for H&R Block are 7:00 AM – 7:00 PM CST Monday through Friday, Closed on all Saturdays & Sundays.

February 4, 2014

Tom

I found out today that instead of putting in $6,500 in “deductions”, the preparer only put $500.00 and I ended up paying back $1300 to Feds. I don’t think that it was ever double checked… first time in 31 yrs of dealing with H&R Block that I had to pay extra.