About Company

Qatar Steel Company was formed in 1974 as the first integrated steel plant in the Arabian Gulf. Today Qatar Steel is widely recognized as a foremost leader in the steel industry. As our business grows to shape new horizons for both our own people and the communities which we serve, we remain committed to our philosophy of producing high quality products which comply with the highest international standards. In line with our expansion projects, we urgently seek qualified and competent workers for the following positions:

Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.

Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.

New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases