No Label Glass Quad Maria Blood Red Hand Pipe

Returns
We stand behind our products and the way we sell them, if you are not happy return it, no questions asked! No fees, just a simple honest return policy. If for any reason you are not happy with your purchase you may return the item(s) for a full refund less shipping and handling or an exchange for an item of equal value. Any items being returned must be sent back in their original unused condition with the original packaging no later than 30 days from the delivery date. In order to return a product you will need to first contact us to obtain an RMA number. Buyer responsible for return shipping cost and any fees associated with re shipping an item if exchanging. Items returned without an RMA number will be refused and sent back. Returns do not qualify to any items that have been used and or damaged by the part of the customer as well as custom orders.

Damaged Items
In the very unlikely event that your package arrives broken contact us within 24 hours of delivery via phone or email and we will get you taken care of. Be prepared to send a photo of the item inside the box for validation. We use state of the art packing methods that we have personally developed over the years to ensure your package arrives safe and if it doesn't we will re-ship the same or a similar item of your choosing. In 2016 nearly every package made it safe with 99.7% of our packages arrived damage free!

We Ship Discreetly
All orders are shipped in regular white or brown shipping boxes and contain no indication as to the contents. We use crush proof boxes that are unbranded or un marked with any kind of logo.

Each box has a shipping label that has a return address that will read "BWG" to ensure your total privacy.

We understand first hand that privacy is very import to all different kinds of people. Therefore we take great pride in taking all measures to ensure your purchase is completely private.

Discreet Billing
What you buy is your business and not that of anyone else's. To again help keep your online transactions private your bill will read "Organic Kulture LLC" instead of Brothers with Glass. We do this to ensure your charge does not reflect what you purchased in any way.

Shipping TimesAll in stock items ship the same day if your order is placed by 10am PST. Orders placed on Friday after 12PM PST will ship Monday morning.

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Secure Discreet Shopping

Brothers with Glass is certified Level 1 PCI DSS compliant, the highest level of security certification available for websites. We use a 256-bit SSL certificate to establish a secure encrypted connection between your computer and our servers. This connection protects your sensitive data.

The Honest Headshop™

Brothers with Glass is the only online headshop to display the country of origin for ALL the glass we sell. It's important to our industry and culture that imported glass be sold as an imported product. At BWG we don't hide the country of origin from our customers & clearly display it for each brand.

Get Social

We love showing off all the awesome glass we get to offer our customers on Social Media. Located in the PNW we have some amazing backdrops for our American made glass pipes. Make sure to follow us on your favorite social network so you can see all the cool new pipes that we get in each week!