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CrossNUS cards

CrossISIC cards

CrossBus passes

CrossCards issued by your council

CrossEnrollment letters or emails

Can't find your institution?

If you've got a personal institution email address we can send you instructions on how to verify your student status whilst we investigate.If you've got a personal institution email address we can send you instructions on how to verify your teacher status whilst we investigate.

Support request details

Check your inbox

Sorry you've had difficulty finding your institution.

We've just sent an email to with instructions on how to verify your student status.We've just sent an email to with instructions on how to verify your teacher status.

Contact Support

Verification support

Not received the email?

Check your spam folder and make sure emails from help@myunidays.com aren't being blocked.

Expired link

Account support

Incomplete account?

You already have a UNiDAYS account, so there’s no need to register again. Enter your email address via the Complete Your Account screen and we’ll send you an email with a link to complete your account.

Link in the email not working?

Check your spam folder and make sure emails from help@myunidays.com aren't being blocked.

Link in the email not working?

Try copying the link into your browser instead of clicking it.

Disable any invasive browser extensions such as ad-blockers as these can corrupt web-based email clients.

Unsupported country

Unfortunately, due to the way we verify student status our service isn't currently available to students studying in your country.Unfortunately, due to the way we verify teacher status our service isn't currently available to teachers working in your country.

Don't worry, we are working on plans to broaden our coverage and roll UNiDAYS out to as many regions as possible, so hopefully you can take advantage of our service in the future. Sorry for any inconvenience this may have caused.

Support

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Unsupported institution

Sorry, we can't verify your student status at this time as we're unable to support your institution. Sorry for any inconvenience this may have caused.Sorry, we can't verify your teacher status at this time as we're unable to support your institution. Sorry for any inconvenience this may have caused.

We're working hard to widen our coverage and we will contact you when we are able to support your institution.

Unfortunately, our Support team will not be able to assist you in this matter.

Contact Support

Verification failed

There was a problem verifying your student status. We have logged your verification attempt and will review what went wrong as soon as possible.There was a problem verifying your teacher status. We have logged your verification attempt and will review what went wrong as soon as possible.

Contact Support

Support request details

Connect to your institution's Wi-Fi network.

To verify your student status you need to be on campus and connected to your institution's Wi-Fi network.

Verification support

Cannot connect to your institution’s Wi-Fi network?

Your institution's library services team should be able to provide you with connection details.

If your institution doesn’t provide public Wi-Fi access try completing the verification process using a computer on campus

Already connected to your institution’s Wi-Fi network?

Ensure you are connected to your institution’s Wi-Fi network and not using your mobile data.

If you are connected to your university’s Wi-Fi network and are still unable to verify your student status contact UNiDAYS Support.

Contact Support

Support request details

Tick this box to confirm you are on campus and connected to your university's Wi-Fi network

Verification failed

Your institution has told us you're not a student. Only students can verify their student status with us and benefit from our service.Your institution has told us you're not a teacher. Only teacher can verify their teacher status with us and benefit from our service.

If this is a mistake please contact our Support team.

Your institution has told us you're not a student. Only students can verify their student status with us and benefit from our service.Your institution has told us you're not a teacher. Only teacher can verify their teacher status with us and benefit from our service.

Unsupported country

Unfortunately, due to the way we verify student status our service isn't currently available to students studying in your country.Unfortunately, due to the way we verify teacher status our service isn't currently available to teachers working in your country.

Don't worry, we are working on plans to broaden our coverage and roll UNiDAYS out to as many regions as possible, so hopefully you can take advantage of our service in the future. Sorry for any inconvenience this may have caused.