About Us

Lake Connections is your friendly local fiber-optic broadband provider.
A self-sustaining business owned by Lake County, we are working to bring High-Speed Internet, Digital TV, and Voice services to Lake County and eastern St. Louis County in northeastern Minnesota. This will give rural residents the same access as those living in towns and cities.

Congress passed the American Recovery and Reinvestment Act in 2010. The Act includes the Broadband Initiatives Program, under which federally funded grants and low-interest loans are available to help provide High-Speed Internet to areas without it. Lake County has the distinction of receiving one of the largest broadband awards in the country at $66.5 million.

This funding is designated for constructing the fiber-optic network (not for providing free services). About $10 million of the award is an outright grant; the rest is a low-interest loan. Lake County itself is investing $3.5 million in the project – a remarkably small amount given the scope of the project and long-term benefits it will bring.

Thanks to Lake Connections, starting in 2014, residents of Lake County and eastern St. Louis County will be able to purchase High-Speed Internet, Digital TV, and Voice services at competitive rates.

We look forward to serving you.

Meet the Lake Connections Team

Management

The Lake Connections management team has over 70 years of combined experience in the telecom industry. The team consists of a general manager, a CPA/Controller and a plant supervisor. This team knows the industry inside and out, with experience spanning all aspects, from ground level up. The team’s knowledge, along with support from Lake County, assures every detail of the Lake Connections network is managed consistently and professionally.

Installation and Construction Teams

The Lake Connections installation team is responsible for inside installations of the Internet, Digital TV and Phone services to homes and businesses throughout the service area. The team assures all lines are receiving the services and all details of the installations go smoothly. The installation team works in tandem with the construction team members.

The Lake Connections construction team performs a variety of important roles for the network, including maintaining lines in the field, testing equipment and fiber-optic cable lines, routine service maintenance, completing construction drops and more. The construction team works in tandem with the installation team to ensure timely service connections.

Network Technician Team

The network technician team ensures all aspects of the fiber network are internally maintained, properly managed and operational. This team is educated in all hardware and software applications for the network and the entire Lake Connections organization. This team is highly skilled with all technical operations and applications.

Service Team

The service team is responsible for all facets of customer relations. This team works one-on-one with customers to fill out applications and get connected with service. Service team members field all calls into the office and can assist customers with general questions and project timelines. The service team can be reached Monday through Friday from 8:00am to 4:30pm, at 218-834-8500.