Re: SPA-3102 Line is disconnecting every 10 minutes and 40 sec

I think under the “Regional” tab, you will have “Control Timer Values” and I belive thios is where you have to adjest the timer. I am not quite sure as well what parameters are needed to tweek in this section but I am sure that it should be one of them. Maybe try adjusting the “Reorder delay”. I suggest contacting Cisco Tech support to further look into your concern. I believe this unit belongs to the business series devices that Cisco is now supporting. Try to go to this link for the other business series devices and the site where you can get hold of Cisco for support: