Mainstay Professional

What our customer are saying

We pride ourselves on giving a first class service and welcome feedback
from our customers. Below are a selection of some of the great things they
have to say....

My relationship with Mainstay began many years ago when I was working
with the company who originally developed, sold, installed and supported
Mainstay. I believe that Mainstay is a brilliant PMS solution for the small
to medium sized hotel. It has all the tools required to run your hotel.
Staff find it easy to understand and work with. Returning to work in hotels,
I was pleased to use Mainstay on a day to day basis and have found that
since Powersoft have taken over Mainstay we have received the friendliest
and best support care. They are quick to respond to any problems or issues
that we have and listen well to our concerns. They are constantly carrying
out improvements and enhancements to the system to ensure Mainstay is suitable
for today and into the future.

Lynn Lawrence - Queens Hotel

The system is very easy to use reflected in the fact we hardly ever need
to phone support. When we do, we have received a prompt response. Being
a small business (10 bedrooms installed at outset, upgraded along the way
with additional rooms and cottages to 20 rooms) we required a solution
that did not bog us down in hidden costs or complicated processes. We achieved
both and went live in 3 days. The recent improvements to the system have
made Mainstay even easier to use with increased functionality. There are
other systems that have more whistles and bells for which you pay a price,
(and targeted at larger businesses), but for our business Mainstay represents
the best value investment. The team are also very able and friendly. I
can highly recommend Mainstay.

Chris Winson - Wheatsheaf Hotel

McMillan Hotels are very pleased with the excellent customer service provided.
They offer a prompt and efficient service as well as making continuous
improvements to Mainstay to their customers benefit.

Sandra Dawson - McMillan Hotels

We have been using Mainstay in our business for many years and have found
the system very efficient. Not only have we found the system very easy
to intergrate into our business the system and support services have also
been received well by new employees during training. The team at Mainstay
are second to none and any technical queries that we have had have been
resolved straight away. We could not recommend the team and the services
more highly. Mainstay sure is a must for your business.

Morag Peattie - Inn at Lathones

I have been using Mainstay for the past 8 years and find it as useful
now as when I first started using Mainstay. Initially we had never owned
or ran a hotel before and so I was unaware of the different booking systems
that were on the market, but after using Mainstay all the ones offered
were substantially inferior to Mainstay I have found.

Mandy Knell - Hillcrest Hotel

The support network offered to us has been invaluable to us. We know that
if something goes wrong, they are just at the end of the phone and can
have direct access to look at the problem and sort it out for us as quickly
as possible.