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Thank you for noticing this issue. The links should work correctly now.

Thanks,

Aparna

Nov 15, 2013 01:05

Andre Paschoal

I am unable to download a full PDF of the AR System and Atrium Core product pages. I have tried a lot of times using different browsers, networks, etc. I was able to do it for many other products (ITSM 8.1.00 for exemple), just not for those ones. I need them to attach to a customer RFP, as a proof of requirements fulfillment. How can I get help?

Thanks,

Andre

Feb 12, 2014 05:13

Aparna Saxena

Hi Andre, thank you for your comment. Could you tell me the error you're getting?

Thanks,

Aparna

Feb 12, 2014 09:18

Andre Paschoal

No error messages. The process hangs on the progress bar screen like this:

"Export in Progress

Collecting pages to export. 0/0"

Thank you,

Andre

Feb 13, 2014 03:00

Andre Paschoal

Hi Aparma, I notice the number of pages by topic in some cases are very huge, so most probably I have to give to the system much more time to export all pages from these products. I decided to export topic by topic as a workaround. It is working!

This space cannot be added to the "favorite spaces" section on the dashboard.

Could you please check?

Apr 03, 2014 11:42

Aparna Saxena

Hi Ivan, thank you for your comment. Are you getting any specific error message?

Thanks,

Aparna

Apr 04, 2014 01:00

Ivan Pirishanchin

Hi,

Bruce Cane helped me to work around this:

"Try opening the wiki space in question and, from the tool bar across the top of the Home page, select Browse > Advanced. On the Advanced tab, look to the Navigation pane on the left side of the page. At the bottom you will see Add Space to Favourites. Click that. This method seems to be more reliable than adding it to favourites fromthe Dashboard."