Inn Policies

We welcome you to the Weller Haus Bed, Breakfast & Event Center in the Greater Cincinnati and Northern Kentucky region. Please take a moment to review our policies and guidelines below and contact us if you have any additional questions that may not be answered here.

Check-in/Check-out

Check-in: 4:00 pm until 7:00 pm. Late arrivals are accepted and must be pre-arranged.

Check-out: 11:00 am

Early Check-in: We can accommodate one early check-in per day starting at 2:00 pm. There is no additional fee; however, we do require confirmation of your time on the morning of your scheduled arrival.

Late Check-out: A late check-out may be available depending on the business needs of the bed and breakfast. Please inquire at time of arrival.

Reservations

Reservations are accepted through our online booking system 24 hours a day or by phone between 10 am – 9 pm EST by calling 800-431-4287. Our online booking system is REAL TIME, which means that the inventory you see online accurately represents our room availability.

All reservations require a credit or debit card to book a room; we accept Visa, MasterCard, American Express or Discover. There are no exceptions to making a reservation without a confirmation by credit or debit card. If you would like to pay with cash, you may do so upon arrival. Payment by check must be received at least one week prior to your arrival.

Our bed and breakfast is a small five-room inn and every reservation is important to us and our business. Our policy is to never overbook any room. Once your reservation has been confirmed, we turn away all other guests and guarantee that room for all nights you have reserved. In turn, we request that you fulfill your commitment to us based on the rate you have selected.

Rates, Rate Restrictions, Changes & Cancellations

Rates are based on two guests per room, and all rooms except the Church Steeple Suite are fire-regulated for two people. The Church Steeple Suite can sleep an additional two guests with notification for an additional $20.00 per person.

We offer two rates for each room, which are available to every guest – a discounted, NON-REFUNDABLE rate and our standard rate, which allows for changes and cancellations.

Standard Rate– This is our regular room rate that allows for cancellations and date changes up to ten days in advance of your arrival with no penalty. Within ten days of your arrival, if you must cancel your reservation or change the dates, we will refund any monies paid (less a $20.00 administrative fee) as long as we can re-book all nights that you had reserved. Any room nights that cannot be filled by another guest will be your financial responsibility. Our standard rate requires one night’s payment at time of reservation, with the full balance due 10 days prior to arrival. If your reservation falls during a holiday or special event, the cancellation window is 30 days in advance including the full payment date.

Discounted Rate – This rate is discounted from our standard rate by $25.00 per night and is non-refundable. In exchange for the discount, there can be no date changes and all room nights are fully prepaid with no exceptions. If you are certain you are going to be here, this is a great deal. If you are concerned that something might prevent you from staying with us, please consider our standard rate. Our online reservation system will automatically book the discounted rate and you will need to request the Standard Rate in our comments section of the reservation form.

Additional Discounts – The Weller Haus Bed, Breakfast & Event Center will offer special discounts throughout the year. The specials are based on discounts off the standard rate and not the discounted rate. All 365 days of the year, we offer a Military Discount of 10% from the discounted room rate when guests provide military identification. Additionally, we will work with corporations for business rates and extended stay discounts.

Weekend/Weekday Rates – There are dates we may offer reduced rates for weekday business for a stay Monday-Thursday nights. You will see our Monday-Thursday rates listed on the Rooms Page, when appropriate. When these rates are offered, they will be reflected in our online reservation system. Please note that these rates are seasonal and are not available every Monday-Thursday within the year.

Seasonal and Holiday Rates – We have seasonal rates during holidays, special events, and peak summer months. These will be reflected in our online reservation system and you will be advised when booking by phone.

Shortened Stays/No-Shows – A no-show for your reservation will forfeit all funds paid. Once you arrive at our property, you are responsible for each night of your reservation even if you are required to shorten your visit.

Smoking/Candles

We are a smoke-free facility with smoking permitted outside only – on porches or grounds. Please dispose of your items in our outside smoking receptacles – not within your room.

Candles are not permitted. If candles are provided in any of our rooms, they are battery operated. Please do not attempt to light them.

Should there be any evidence of candle burning, smoking in the room or smoke odors, there will be a $250 non-refundable cleaning fee charged to your credit card on file.

Pets/Children

While the Weller Haus Bed, Breakfast & Event Center has gained a reputation as a romantic destination for couples and a great place for business travelers to stay, we recognize that some guests want to experience the ambiance of a bed and breakfast with their children or pet. We believe that the property can serve the needs of all guests including families, couples, and individuals without diminishing the experience for anyone staying with us. As a result, please note the following if you are traveling with children or a pet:

Any guest bringing a child must reserve the Church Steeple Suite. The location of the room ensures that other guests will not be disturbed should your child become noisy.

Dogs 25lbs or less are welcome in the Rendezvous Suite with an additional one-time $25.00 non-refundable pet fee. If the pet barks excessively or another guest complains about the barking, we will ask that you board your pet off-site. All dogs must be walked off property.

Parking

Parking is on-street, in front of our property on either side of the street. Please do not park in any parking lot near our property, as those are reserved for residents of the condos across the street and for those attending church functions.

Key Replacement

There is a $50.00 replacement fee for keys that are not returned/left at the end of your visit. We must replace a minimum of two lock sets each time keys do not remain with the property after a guest’s departure.

Left Items

Should you leave an item behind in your room, we will keep the item for up to two weeks, and where possible, notify you of the item left behind. Please call us and we will be happy to return the item and charge the postage fee to the credit card on file. After two weeks, the item will be discarded.

Guest Comment~

“We cannot wait to return and enjoy another stay at Weller Haus. This place is breathtaking and so romantic!”