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Confirmed Service Customer

Mar 20, 2019

Service Mgr. John explained in layman's terms the necessity of additional service required for my vehicle. I accepted his advise and the Service was done. I'm very pleased as always with your Service Dept. at O'Brien's Chevrolet

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Confirmed Service Customer

Mar 20, 2019

The associates are very friendly and helpful. I think it's great that they offer free shuttle service if you do not want to wait at the dealership. This makes it so convenient for me to have my vehicle serviced and not miss work.

Business Response

Hi Michelle Merkosky, thank you for your great review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Confirmed Service Customer

Business Response

We're happy to hear it, Robert M Wagner! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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Confirmed Service Customer

Business Response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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Confirmed Sales Customer

Business Response

We really appreciate your feedback, Joseph Panaccione! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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Confirmed Sales Customer

Mar 13, 2019

My Sales person was Jenna and she was Amazing throught the whole process. We asked her questions for over a week. Texting emailing texting phone calls. I don't think Jenna is ever not working. Wow! We tried 3 different Tahoes. When we found the one we wanted, in Medina, it was in Westlake the next day! We are thrilled with our car! I would also like to point out the receptionist at Medina was very pleasant and helpful as well. I did not catch her name but she had brown hair and was not a tall person. I can say this because I'm on the shorter side too :). Also the sales person in Medina, Marissa?? Very nice and helpful as well. Adam in Westlake was great to work with, explained all the paperwork. There is one other person in Westlake I don't know his name, I think he was behind the desk. Answered my husbands questions about a garage door. Or talked to him about it. Regarless, when we were pulling out the employee remembered and talked to my husband again. When you forward this,on to the dealer. They will know who we are. We are probably called "the garage door people" hahaha. So Thank You Pat O'Brien Chevrolet Westlake! And Thank You Pat O'Brien for The Pledge of Allegiance everyday!

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Confirmed Sales Customer

Business Response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Was this review helpful?

Confirmed Service Customer

Business Response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.