I'm on android, using chrome. When I select any of the items under the Service-Ask, -Fix, -Change, etc pages it only takes me back to the home landing page. At this point I'm not sure how to login, check my order status, or anything else, so it's time to post here for some help.

I found my old order confirmation email. That got me to my order status page, so that's good. But it still takes me back to the main home page when I click any of the other options. For example, from my order status page I select Change. From the Change page I select "Configure my specs and accessories". But this only takes me back to the main Products page.

I can confirm that clearing cookies and reopening the link from the order email does work. I did this a week or so ago on my iPhone and was able to see all of the recent config options available to my order.

The same thing happened to me, the only browser working flawlessly being Chrome (not Chrome Beta) for Android (all mobiles Android 4.4.4 and up through 5.1.1, both Samsung and CyanogenMod). The best result you get by using the desktop emulation, that will bring you to a tabletlike UI and choice of topics that actually are accessible. In tablet or phone mode, all you get is the order page.Clearing cookies and temp in other browsers (Android, Opera, Chrome Beta) was tried but without result.