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I got y Triclops today! a day after buying Webstor! that is the longest it has ever taken EVER!!!

normall it's 3-4 weeks to get them ... but this one was 7 weeks! thats crazy. Although things are looking good for webstor, because i bought it on the 15th and got a "Package shipped!" e-mail on the 16th .... thats way FASTER than normal ... so we'll see with this one.

If it's slow again, then it's Canada post and not matty.

Wait, how did you come to the 7 weeks number? Tri-Klops went on sale on Aug. 17th, it's Sept. 18th. It hasn't even been a full five weeks yet.

Yeah, the shipping is a drag. I ordered a few times from Matty (albeit not all MOTU) and it takes time but it does get here. After awhile you forget about when is it coming, then just when you least expect it, your merch arrives!...along with a damn p/h fee! lol!

Originally Posted by MyBroGotAllMyFigs

Wait, how did you come to the 7 weeks number? Tri-Klops went on sale on Aug. 17th, it's Sept. 18th. It hasn't even been a full five weeks yet.

Whenever you want something sooo bad, a month can feel like 7 weeks!

Last edited by Lord Jim; September 19, 2009 at 06:13pm.
Reason: Automerged Doublepost

not yet received Tri-Klops

I still have not received my Tri-Klops so today I gave matty customer service a call. After having to read out my order number 4 times I'm told: "it was shipped out on August 19th and can take 6 weeks because of the non-tracking shipping option. It has only been 5 weeks so call back in a week" Previously I was told shipping would be 10 - 20 business days, so I asked what will they tell me diffrently then just keep waiting next week when I call. I was put on hold and he came back and said "because he has no tracking that they can not do anything"

So I'm wondering what their customer service actually is there for? If you have a tracking number (which they send you and you can check yourself) they can tell you where it is, but if you don't they can't do anything after you order.

Any else not receive him yet that lives in Canada? It doesn't take 6 weeks to drive it up here from California. I have had other figures take up to a month even with custom inspections.

I got Tri-Klops yesterday. It had been slightly over a month, but that's how it's been all along so far. It seems to me that Mattel just send a huge shipment to some place in Canada for all the orders up here (for those who order the cheapest way), and then some other company takes it from there, and they take their sweet time sorting through the orders and sending them through Canada Post. Because it never takes that long whenever I order stuff from the US. Never. And with Matty it's been a steady one-month period ever since I ordered my first figure with them last year.

Canadian/s Waiting For Teela & Zodak...

I ordered at 12 the second I could, it all went smoothly ... yet We are quickly coming up on the 16th when I have to order Scare Glow and He-Man ... and i still don't have Teela ... what gives. I usually have them by now ... whats going on? ...

Teela and Zodak ordered as a pack.
Along with the Ghostbusters, should I ask for my money back?
The month has ended with nothing to show
How can shipping and packaging be this slow?
With the dawn of the 16th, I will buy
Hurry it up I cry!
What's gone wrong, can you not see
The wait is killing me.
A loyal fan, sits and stares
and seriously doubts that Mattel cares.
So with this poem I shall rest
deep down, I think they try their best.

I havent had a figure get to me in less than a month since Skeletor. Every figure shows up at least a few days after the next goes on sale, sometimes even a week. Their non-US shipping is ridiculous, we need a standard air mail option instead of this "throw it in a random truck and see where it ends up" surface method.

That's why, as bad as it may be, I use eBay to get all my figures...delivery time is usually the time it takes to get to the guy who bought from Matty and from there to my house...Teela and Zodak are standing proudly on my shelf!