Verse Software

Verse Solutions offers an integrated EHS and GMP compliance management system that provides visibility into business audits and compliance. Verse’s configurable workflow can be customized to meet each unique business' needs, without additional programming.

Verse utilizes several key processes that help companies maintain compliance across the business: document control, complaint handling, nonconformances, incidents, corrective action, audit management, employee training and more. Each is built into the system with best practices for incorporating them into a workflow.

Automatic routing and email notifications prevent issues from being overlooked. The reporting section provides the tools to manage reports and alerts, as well as create charts and graphs.

Verse Solutions' stores information in the cloud and provides access without the need for hardware or client interfaces.

Very easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Likes Least

In the beginning, I was very unhappy with the lack communication between my self and the support team; however, that has been resolved.

Recommendations

At this time, I do not have any recommendations.

Aldin from Jeyes
Specialty: Consumer Products

March 2015

March 2015

Excellent product - affordable price

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

User friendly coupled with first class, real-time support.

Likes Least

Some modules could be combined into one but I am impressed with the array of modules.

Recommendations

Look at this software first. It's the only one you need. The Technical team is very responsive and accommodating in making unique changes to fit special needs.I have personally looked at other document control software and this is by far the best hand down.

Showing 1-2 of 2

October 2017

October 2017

Good value; difficult implementation and unhelpful support; management did not listen to feedback.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use

Usability

Functionality

Functionality

Product Quality

Quality

Value for Money

Value

Support

We ended up migrating to another software as soon as possible.

Pros

You get a lot of bang for the buck; good choice of modules and okay pre-configured workflows. Our implementation came with IQ/OQ validation which adds to the overall value. Additional service hours are relatively inexpensive.

Cons

Service/support team assigned was slow and unhelpful during my implementation in early 2017. Changes to the pre-configured workflow were difficult, not helped by a general lack of detailed administration documentation and in many cases, a lack of ability to configure the software as needed.

However, if you go in with the right expectations (don't expect an easy to use administration interface, don't expect to configure it exactly the way you want, add additional time to the implementation to account for poor initial support), and allocate additional budget from the start for implementation services, again, the cost is hard to beat for the services delivered.

Review Source: Capterra

Response: Verse, Verse Solutions

Date: October 2017

October 2017

Thank you for the feedback. Verse has seen tremendous growth year after year. Our implementation process is defined into phases from start to finish and typically takes 5-8 weeks to go live with the system. We apologize for the inconvenience you endured in your implementation. As we are growing Verse is constantly evolving and looking for ways to serve their customers the best way possible.

J0n from Tekteam

May 2017

May 2017

This is the best software in this category for a small company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use

Usability

Functionality

Functionality

Product Quality

Quality

Value for Money

Value

Support

It automated eqs process

Pros

The value for the money is exception no other product in an integrated eqms sweet can't even touch it

Cons

There is no maintenance and calibration module also the software took significantly longer than scheduled to deploy including rework which suggested that the support group was understaffed

Review Source: Capterra

Response: Verse, Verse Solutions

Date: October 2017

October 2017

Thank you for the review! Verse has seen tremendous growth year after year, and we are glad you are happy with the product. From a support and services perspective, our implementation process is defined into phases from start to finish and typically takes 5-8 weeks to go live with the system. We'd be happy to discuss options with you going forward. As we are growing Verse is constantly evolving and looking for ways to serve their customers the best way possible.

In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: +1 512 213 0292