About Elements Therapeutic Massage Phoenix

It’s a myth that all massages are created equal, and local entrepreneurs, Gary Reichow and Elena Ovchinnikova-Reykou, owners of the new Elements Therapeutic Massage studios in Phoenix (Paradise Valley) and Scottsdale, are on a mission to help area consumers experience the healing benefits of massage therapy services tailored to meet their unique needs. The new massage studios, located at 7908 East Chaparral Rd., Ste 105 in Scottsdale and at 10625 N. Tatum, Ste D-138, Phoenix, are two of three locations the couple will open in the area.

“We are focused on providing customized massages to every client – we match our customers with the right therapist based on the client’s needs and the therapist’s specialty,” said Gary Reichow, who operates the Elements Therapeutic Massage studios with his wife. “The Elements franchise was founded on the healing benefits of massage, and we’re looking forward to making a positive impact on our clients’ lives.”

Once viewed as an expensive splurge, Elements is making therapeutic massage increasingly affordable and available to time-starved consumers who recognize the value of massage in maintaining their overall health and wellness. Those who receive regular massages benefit from lower levels of stress hormones, a heightened immune system, increased circulation, better range of motion and improved well-being.

Customer Reviews for
Elements Therapeutic Massage Phoenix(2)

Once you sign, it is a nightmare to get out of the membership - even though you have the legal right to do so. As another customer noted, you keep getting the run around why you cannot cancel and that you have to make an appointment to cancel and that only the owner (Elena) can approve cancellations. Very aggressive selling technique.
As far as massages are concerned, the best masseuses left Elements, the others are friendly but below par.

Laural

February 26, 2014

Getting run around to cancel

I have been trying to cancel my membership with the Chaparral location for 3 days!! I keep getting the run around from each person who answers the phone. "Oh I can't do that"; "oh no one is here to help you" and the best one "you need to just keep calling back until that person comes in" So I called the Shea location (which I've used before) and they were very upset at how I was being treated and apologized for the other location. All I had to do was stop in with a cancel letter and fill out the cancellation form. Why wasn't I told that to begin with?
I see it as they are trying to be - for lack of a better term - sleazy in trying to get another month from me by putting me off and putting me off. That's not cool for a business to do. I've lost my job, which is depressing enough, and to get kicked when I'm down from Elements is even worse.

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