My phone calls [at Arizona Center for Fertility Studies] were returned in a timely manner (not the case at my first clinic). All my options were discussed beforehand. When I had concerns (which I think happen most of the time doing ART), I knew I could get thru to Dr. Jay and have satisfaction of an answer. Strengths: they fought with me to get me pregnant and most of the staff I came in contact with seemed to care about my getting a successful outcome. Weakness: sometimes a bit of a support staff turnover. Not really anything that effected my getting pregnant, tho.

Strengths: they fought with me to get me pregnant and most of the staff I came in contact with seemed to care about my getting a successful outcome.
Weakness: sometimes a bit of a support staff turnover. Not really anything that effected my getting pregnant, tho.

During treatment, did you feel like you were treated like a number or a human?

My phone calls were returned in a timely manner (not the case at my first clinic). All my options were discussed beforehand. When I had concerns (which I think happen most of the time doing ART), I knew I could get thru to Dr. Jay and have satisfaction of an answer.

Describe your experience with your nurse.

Gina is amazing! She is compassionate and caring. She gave up her lunch one day to sit with me when I was scared and alone for a procedure and talked about her pets so I wouldn't be alone. I have poured my heart out to her and she listened and cared.
Jenn is very compassionate and caring and sweet.

How was your experience with Jay Nemiro?

I feel like he is very honest and candid, along with very knowledgeable. My first RE was apathetic and dishonest and I was not given the benefit of someone fighting to get me pregnant. I felt listened to, respected, and like he was personally rooting for me.
Prior to getting pregnant, I needed surgery on my uterus and he called results at 6:30 on a Friday night so I wouldn't have to be in limbo all weekend. He spoke to a friend of mine who liveswho lives across the country over the phone who had suffered RPL and was near giving up. (She's a Mom now, too)!

What one piece of advice would you give a prospective patient of Jay Nemiro?

He is very direct, and will lay all his cards out on the table. It can be a bit of anshock at first, but he will fight to get you pregnant.

10

Doctor

Jay Nemiro

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

Arizona Center for Fertility Studies

Scottsdale

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

10

Age

39

Treated

2015

Success with this Doc

Yes

Treatment

2 IUI, 1 IVF, Donor Sperm

Diagnosis

Diminished Ovarian Reserve, Tubal Blockage, Other

10

Strengths [of Arizona Center for Fertility Studies], caring staff, tho some seemed a bit overworked, they always made sure I was taken care of....He [Dr. Jay Nemiro] is very compassionate and direct. I always felt respected, even though I obviously did not have his level of training and experience. I always felt he very strongly wanted to get me pregnant . (& then he did. And did again).

+ Read more

Age

39

Treated

2015

Success with this Doc

Yes

Race

European

Income

—

Occupation

—

Order & Number of Docs Seen

1st of 2 Docs

Treatment

2 IUI, 1 IVF, Donor Sperm

Diagnosis

Diminished Ovarian Reserve, Tubal Blockage, Other

10

Describe your experience with Arizona Center for Fertility Studies.

Strengths, caring staff, tho some seemed a bit overworked, they always made sure I was taken care of.

During treatment, did you feel like you were treated like a number or a human?

He met withwith me personally to go over game plan before each IVF, listened to my concerns, and was candid about why he recommended what he did reccommend. He even met with me, free of charge, in between children, for a question I had.
He stayed in the office to call le with test results as late as 7 pm one Friday night, so I wouldn't have to worry all weekend.
I always felt like I was a person (rather than a number or a statistic) and that we were a team with a stake in the fight to get me pregnant.

Describe your experience with your nurse.

Gina is amazing! I cried in her arms a couple times when we had setbacks. She is very knowledgeable and safe when the process becomes overwhelming.
She came over on her lunch and sat with me before my hysteroscopy at the hospital one day when I was scared and felt very alone. That was above and beyond!
Jenn is very sweet and caring andand honestly rooting for you!

What specific things went wrong at this clinic?

Failed to call in prescriptions to pharmacy

How was your experience with Jay Nemiro?

He is very compassionate and direct. I always felt respected, even though I obviously did not have his level of training and experience. I always felt he very strongly wanted to get me pregnant . (& then he did. And did again).

What one piece of advice would you give a prospective patient of Jay Nemiro?

Don't be afraid to ask questions and realize he is pretty direct; tjat os a good thing IMHO, but some people don't care for it.

Describe the protocols Jay Nemiro used in your cycles and their degree of success.

Most of this I have forgotten, but I do remember we switched IBF stim meds when the first didn't get us to retrieval.

Describe the costs associated with your care under Jay Nemiro.

Like a BMW purchase maybe? IVF three times isn't cheap. I don't remember all the actual numbers...

10

Doctor

Jay Nemiro

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

Arizona Center for Fertility Studies

Scottsdale

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

10

Age

35 - 37

Treated

2014 - 2016

Success with this Doc

Yes

Treatment

2 IVF

Diagnosis

PCOS

10

Everyone [at Az Ctr for Fert Studies] was so friendly from the front office staff to the financial consultant to the embryologists to the doctors. I felt like they were our cheerleaders. They were for us when we received good news and were compassionate when we received bad news. I actually miss going into the office to see everyone...I worked with a few nurses in the office, but primarily with Jennifer. All of them were fantastic. They were so compassionate and caring. If I called or emailed with a question they made sure to get back to me the same day...

+ Read more

Age

35 - 37

Treated

2014 - 2016

Success with this Doc

Yes

Race

Other

Income

$100K - $199K

Occupation

—

Order & Number of Docs Seen

1 Doc Seen

Treatment

2 IVF

Diagnosis

PCOS

10

Describe your experience with Arizona Center for Fertility Studies.

I absolutely loved this office. Everyone was so friendly from the front office staff to the financial consultant to the embryologists to the doctors. I felt like they were our cheerleaders. They were for us when we received good news and were compassionate when we received bad news. I actually miss going into the office to see everyone.

During treatment, did you feel like you were treated like a number or a human?

My husband and I knew we had selected the right doctor after our first meeting with Shane. He is one of the most compassionate doctors I have ever worked with. He personally called with test results if we received bad news, but always had a plan in place on something we could do differently the next time. He truly cared about how I was feeling and understood how emotionally difficult the infertility process can be.

Describe your experience with your nurse.

I worked with a few nurses in the office, but primarily with Jennifer. All of them were fantastic. They were so compassionate and caring. If I called or emailed with a question they made sure to get back to me the same day.

How was your experience with Shane Lipskind?

I had a wonderful experience with Dr. Lipskind. My specific problem had to do with thin uterine lining. Shane tried everything to try and thicken up my lining. We had a lot of setbacks, but he worked so hard to try and find a solution so that we could do an embryo transfer. He called clinics all over the country and developed a protocol that ended up working for me. We got pregnant on our first transfer. My husband and I could not have been happier with Shane. He was so friendly and truly cared about us. I personally saw him at all of my appointments unless he was out of town. One time when he was out of town, he spoke with me on the phone after I checked in with the nurse. Not only is he a wonderful doctor, but he truly cared about us.

What one piece of advice would you give a prospective patient of Shane Lipskind?

Just be patient if things aren't going your way. It took us some time to get pregnant, but Shane worked tirelessly to try and found a solution for us.

Describe the protocols Shane Lipskind used in your cycles and their degree of success.

We tried a few different protocols, but the one that worked was a Lupron prep cycle with heparin, Trentnal (to try and boost blood flow for lining) and estrogen patches.

10

Doctor

Shane Lipskind

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

Arizona Center for Fertility Studies

Scottsdale

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

10

Age

33

Treated

2015

Success with this Doc

Yes

Treatment

Fertility Medications

Diagnosis

Other

10

They [AZ center for Fertility Studies] do a great job at making the journey as easy as possible. Great place and great staff. I did not experience anything I would want to be changed. I felt like everything was open, honest, and up front..... We had a reversal so it was one surgery. He did walk us through every step of the procedure beforehand and on the day of surgery. After I got pregnant he monitored me until I was 12 weeks to make sure the baby was where is needed to be.

+ Read more

Age

33

Treated

2015

Success with this Doc

Yes

Race

European, Prefer not to answer

Income

$100K - $199K

Occupation

Sales Representative

Order & Number of Docs Seen

1 Doc Seen

Treatment

Fertility Medications

Diagnosis

Other

10

Describe your experience with Arizona Center for Fertility Studies.

They do a great job at making the journey as easy as possible. Great place and great staff.
I did not experience anything I would want to be changed. I felt like everything was open, honest, and up front.

During treatment, did you feel like you were treated like a number or a human?

Dr. Lipskind was amazing. He always took the time with my husband and I when we were not only deciding on the reversal but through out the entire journey. He answered every question and concern that we had. Including being a cheerleader through the process.

Describe your experience with the nursing staff.

Every nurse that I saw was amazing, friendly, and reassuring.

How was your experience with Shane Lipskind?

Dr. Lipskind reversed my tubal ligation back in March of 2015. I am now holding our newest addition, a healthy 10 week old little boy. He helped us through the entire journey and made us feel so comfortable. Even when we miscarried back in 2016 he was a great support. I tell everyone I know that is looking for a fertility doctor to go see him. He gave us what we thought we could never have...another baby. He is amazing.

What one piece of advice would you give a prospective patient of Shane Lipskind?

Ask all the questions you have. He will never make you feel rushed and unimportant. He gives you all the answers you need even if it is something you do not want to hear.

Describe the protocols Shane Lipskind used in your cycles and their degree of success.

We had a reversal so it was one surgery. He did walk us through every step of the procedure beforehand and on the day of surgery. After I got pregnant he monitored me until I was 12 weeks to make sure the baby was where is needed to be.

Describe the costs associated with your care under Shane Lipskind.

I paid 9200.00 for everything including after care like follow ups, pregnancy tests, blood tests, and ultrasounds.

10

Doctor

Shane Lipskind

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

Arizona Center for Fertility Studies

Scottsdale

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

10

Age

25 - 27

Treated

2013 - 2015

Success with this Doc

Yes

Treatment

8 IUI, Donor Sperm

Diagnosis

Other

10

Comparable to other clinics [ACFS] with a price match guaranteed, they also allowed us to pay on a payment plan as long as it was paid in full between IUIs...The entire staff at ACFS was incredible...centrally located, easily able to schedule appointments, friendly staff...We spent over two years with ACFS due to struggles during our pregnancy attempts and he [Dr. Lipskind] was ALWAYS there for us to vent, cry to and to cheer us on...

During treatment, did you feel like you were treated like a number or a human?

He let us vent, he cared for us, he went out of his way to check on us when our son was stillborn. He valued us as people and treated us as such, rather then as "another patient".

Describe your experience with your nurse.

The entire staff at ACFS was incredible

How was your experience with Shane Lipskind?

Dr. Lipskind helped my wife and I conceive our twins. We spent over two years with ACFS due to struggles during our pregnancy attempts and he was ALWAYS there for us to vent, cry to and to cheer us on. He remained professional while also treating us like we were more "another patient" to him. I highly recommend Dr. Lipskind if you are struggling to conceive, he is an incredible doctor and human being. To this day, we still send photos of our kids and let him know how thankful we are to him for partaking in our journey with us. Thank you so much, Dr. Lipskind!!

What one piece of advice would you give a prospective patient of Shane Lipskind?

Be yourself, be honest and you will not be disappointed with your care. I have actually referred 4 people to Dr. Lipskind to date.

Describe the protocols Shane Lipskind used in your cycles and their degree of success.

Clomid days 5-9, trigger shot once follicles were ready & IUI.

Describe the costs associated with your care under Shane Lipskind.

Comparable to other clinics with a price match guaranteed, they also allowed us to pay on a payment plan as long as it was paid in full between IUIs

10

Doctor

Shane Lipskind

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

Arizona Center for Fertility Studies

Scottsdale

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

10

Age

31 - 32

Treated

2015 - 2016

Success with this Doc

Yes

Treatment

IUI, 2 IVF

Diagnosis

PCOS

10

[ACFS nurse] Jennifer is an angel on earth. She's the perfect compliment to dr. Nemiro. She's warm, cares so deeply, and wears her heart on her sleeve...Jay is what I wanted in a doctor- candid, blunt, confident and knowledgeable. I wouldn't say he was warm, but I didn't need that. I wanted to get pregnant, and that's what happened. He knows what he's doing, and I trusted him from moment one. He wants you pregnant, and he doesn't try to make more money by making the process slower than it needs to be. He'd listen to me and offer his opinion always.

+ Read more

Age

31 - 32

Treated

2015 - 2016

Success with this Doc

Yes

Race

European

Income

$100K - $199K

Occupation

—

Order & Number of Docs Seen

1 Doc Seen

Treatment

IUI, 2 IVF

Diagnosis

PCOS

10

Describe your experience with Arizona Center for Fertility Studies.

It's slightly outdated in appearance, but not on technology and knowing what needs to be done to get the results you long for.

During treatment, did you feel like you were treated like a number or a human?

I felt like everyone knew me there and was routing for me!

Describe your experience with your nurse.

Jennifer is an angel on earth. She's the perfect compliment to dr. Nemiro. She's warm, cares so deeply, and wears her heart on her sleeve.

How was your experience with Jay Nemiro?

Jay is what I wanted in a doctor- candid, blunt, confident and knowledgeable. I wouldn't say he was warm, but I didn't need that. I wanted to get pregnant, and that's what happened. He knows what he's doing, and I trusted him from moment one. He wants you pregnant, and he doesn't try to make more money by making the process slower than it needs to be. He'd listen to me and offer his opinion always.

What one piece of advice would you give a prospective patient of Jay Nemiro?

He gets the job done. Trust him and his process.

Describe the costs associated with your care under Jay Nemiro.

We spent around $40k.

10

Doctor

Jay Nemiro

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

Arizona Center for Fertility Studies

Scottsdale

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

10

Age

39

Treated

2016

Success with this Doc

Yes

Treatment

1 IVF, 1 Egg Freezing, 1 Embryo Freezing, Donor Eggs, Donor Sperm

Diagnosis

Unexplained

10

The front desk/office staff were fabulous. Dr.Nemiro and the nurses were all available via email which we loved. We got very quick responses. I cannot think of any weaknesses. We had the best experience at ACFS....Gina, Melinda, and Jenn were all amazing. We couldn't rave about them enough. We are so thankful for that team that took care of us....My retrieval protocol was aggressive....This experience is incredibly stressful. Dr. Nemiro made it as easy as possible.

+ Read more

Age

39

Treated

2016

Success with this Doc

Yes

Race

European

Income

$200K - $499K

Occupation

Business Executive

Order & Number of Docs Seen

1st of 2 Docs

Treatment

1 IVF, 1 Egg Freezing, 1 Embryo Freezing, Donor Eggs, Donor Sperm

Diagnosis

Unexplained

10

Describe your experience with Arizona Center for Fertility Studies.

The front desk/office staff were fabulous. Dr.Nemiro and the nurses were all available via email which we loved. We got very quick responses. I cannot think of any weaknesses. We had the best experience at ACFS. We would recommend this clinic to anyone struggling with getting pregnant.

During treatment, did you feel like you were treated like a number or a human?

Every time we met with Dr. Nemiro it was very comfortable and conversational.

Describe your experience with your nurse.

Gina, Melinda, and Jenn were all amazing. We couldn't rave about them enough. We are so thankful for that team that took care of us.

How was your experience with Jay Nemiro?

We are so thankful that we found Dr. Nemiro. He was very easy to talk to. But we also knew right away that he would do everything possible to get me pregnant. This experience is incredibly stressful. Dr. Nemiro made it as easy as possible.

What one piece of advice would you give a prospective patient of Jay Nemiro?

He is super smart. Very chatty. Trust his instincts.

Describe the protocols Jay Nemiro used in your cycles and their degree of success.

My retrieval protocol was aggressive. He even had me taking viagra suppositories to increase egg quality.

Describe the costs associated with your care under Jay Nemiro.

$12,000

10

Doctor

Jay Nemiro

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

Arizona Center for Fertility Studies

Scottsdale

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

9

Age

39

Treated

2016

Success with this Doc

Yes

Treatment

1 IVF, Donor Sperm

Diagnosis

Uterine Fibroids

9

Talk to him [Dr. Jay Nemiro] a little to get a sense of your personalities mesh...Very thorough and smart. Very confident...He explained everything in detail on the phone before we even met him. Had gone through multiple appointments before he asked for a penny...[Staff at Arizona Center for Fertility Studies seemed] very nice but seem overworked...about 15,000 for IVF with PGS

+ Read more

Age

39

Treated

2016

Success with this Doc

Yes

Race

European

Income

$100K - $199K

Occupation

—

Order & Number of Docs Seen

2nd of 2 Docs

Treatment

1 IVF, Donor Sperm

Diagnosis

Uterine Fibroids

9

During treatment, did you feel like you were treated like a number or a human?

He explained everything in detail on the phone before we even met him. Had gone through multiple appointments before he asked for a penny

Describe your experience with the nursing staff.

Very nice but seem overworked

How was your experience with Jay Nemiro?

Very thorough and smart. Very confident.

What one piece of advice would you give a prospective patient of Jay Nemiro?