Our Philosophy

Vision

Aim

To provide trustworthy, quality products and services which result in a win-win for the customer, community and company.

We Make It Easy!

From the moment you call or enter our dealership, we find and get what you need. Our highly-trained associates find out your needs and determine if we have a match between your wants and our offering. We strive for a win-win, allowing all parties to benefit. We are committed to our associates, community and suppliers.

Whether you’re from Yorkton and Parkland area, Langenburg, Melville, Regina, Esterhazy or Canora in Saskatchewan or coming in from Swan River MB, Russell MB, Roblin MB or Dauphin MB, stop on by Royal Ford today and see how “We Make It Easy!”.

Our Story

Terry Ortynsky is a man with a vision that is shared with all his associates when it comes to the automotive world: that each of his dealerships is a place in which customers are treated with the utmost respect and professionalism in an atmosphere of warmth, quality, friendliness and fun. Terry and all team members work for a personal relationship with each of the people who comes through the doors, and every member of the staff is a representative of Terry's goal of helping customers.

The focus on developing this relationship transforms the car buying experience from impersonal to helpful, professional, and pleasant (which puts customers at ease). Terry's way of treating people makes it easy for people to do business with us. We work hard to make it easy for customers to make their buying decisions, go through the paperwork, and get fast and efficient service.

When our team serves any customer, we strive to be consultants in the decision-making process rather than salespeople. First, we come to understand what motivates the customer’s buying decision, what is he after and why? Next, with our understanding of the inventory, we are able to locate the best possible match between the customer's desires and our offering. Then the sales associate works with the customer to ensure that he can better understand the decision he is making. Finally, if the person buys a vehicle, the team member makes it easy for him to go through the paperwork. (All of this is done without pressure, maneuvering the customer, or any other manipulative sales techniques). Fairness, truth and total professionalism are values that are united with friendship. All who work at Royal Auto Group are skilled, accomplished professionals and good neighbours.

When you become a member of an Ortynsky dealership, you can take great pride in your company. You will be representing an organization in which the philosophy and practice is about wonderful values, high professional standards, creativity, ongoing improvement and learning, and involvement with our customers and community. These values are not only Terry's values but also the entire team’s, and our job is to ensure that customers are served the same way that Terry would personally serve them.

Working for the Community

In the past three decades, the teams at the Royal Auto dealerships have remained strong supporters of their communities. Being a local, family-owned business, all associates understand that it is important to give back to the community with not only financial resources, but also personal time.

Royal Ford has participated in Ford Drive 4UR Community/School test drive fundraising program since 2010. Yorkton Regional High School, Sacred Heart High School, Dr. Brass School, M.C. Knoll School, Yorkton RawTec Maulers Hockey Club, Yorkton and District Band Boosters, Yorkton Minor Football, and Yorkton Soccer Club are the many organizations that have benefited.

Awards

Terry Ortynsky’s Royal Ford has received numerous prestigious accolades including the Ford Motor Company of Canada President’s Award (2009, 2010), ABEX Service Award (2011), Yorkton Chamber of Commerce Business of the Year (2010) and Business Growth & Expansion Award (2014.)

Meet Our Staff

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