I was very upset and disappointed to hear that the card simply said my name. I had typed, checked and filled out the message card with a lovely message to my aunt. Not...Read complete review

I was very upset and disappointed to hear that the card simply said my name. I had typed, checked and filled out the message card with a lovely message to my aunt. Not only was it from me, but it was from 2 other families. I was the only one to receive a thank you call from her because my name was the only one on the basket--very uncouth. I feel as if I can not trust Wine country gift baskets for gift giving any more and that really upsets me. I do love your baskets and they are always beautiful and make a great impression. However, if the message does not go in the basket why send the basket to begin with???

VS

Most Liked Negative Review

The Ritz review

The Happy Holidays / Merry Christmas card was not visible when the baskets arrived. These were for work and not from me personally but my personal information was on the "from"...Read complete review

The Happy Holidays / Merry Christmas card was not visible when the baskets arrived. These were for work and not from me personally but my personal information was on the "from" and not our corporate information. The card seemed lost in the basket (not taped on) when you opened the box and many folks who got these didn't know who sent it. We had to send emails to everyone explaining who it was from...very embarrassing. I think we ordered 28 baskets total....

The Ritz Basket arrived on time, in good condition, was beautiful packaged, and the recipients absolutely loved it. Such a great variety of quality foods!

I purchased this basket to congratulate an elderly couple who had downsized into a new apartment home. These folks are way past the "needs everything stage," having to give away so many items during the downsizing process. I had a difficult time coming up with right gift, but The Ritz Basket turned out to be perfect. They absolutely loved it and are also sharing it with friends and family.

Thank you, Wine Country, for making such unique and quality gift baskets available.

I ordered a Ritz basket as a thank you gift for a family friend in Florida, and paid for overnight delivery so it would get there on a Friday. It was delayed in transit, then it sat on the truck all weekend. Monday they realized that Wine Country neglected to include the unit number in the address, but no one called to ask. By Tuesday the family friend had gone back to Ohio, leaving a lonely Ritz basket in the Florida sun. Wine Country says "Well, you can have a refund when UPS sends the basket back." Is that what "100% Satisfaction Guaranteed" means?

Ordered this basket for my parents for Christmas hoping for a last minute delivery, and it arrived a day earlier than expected. They were amazed at the basket, and has a sufficient variety of snacks thru the holidays. This was a great present, and a great value considering the variety of items.

I've sent my brother and his family the same type of basket for 5 or more years. They've always loved it. this year was quite different. They said it wasn't as shown in picture. Way too many cookies and very skimpy on non sweet items. I'll look elsewhere next year.