Well, this blog is experience of my brother with Reliance Broadband. In the hometown of ours , he had to work for a client and he wanted a internet connection broadband badly. There was only two providers and they were

1. Reliance and 2. BSNL.

Reliance claimed instant connectivity and BSNL needed 3 weeks. So my brother decided to take up a Reliance connection and subscribed on Feb/03/2009 .

To pull the lines, it took 3 business days. Then to get the account activate .. WE dont know. We were given a username and password after 7 business days as username = ebb / password = telecom.

After a 2 days , this stopped working. So WE contacted the guy heading Reliance Webworld, one Mr. Manoj. He promised to revert back and didnt do . So again we followed up but no help. He would not pick the call and didnt for next 2 days.

We went to Reliance webworld and he started acting again and brother mentioned his displeasure with service and connection.

So after 2 hours of sitting there, we finally got a new userid . It is

242873960743. We queried about the receipt for the 1000 rs paid on feb / 03 / 2009 but Mr. Manoj said would provide with the field guy who would come to set up telephone connection. We thought fine. ok.

Again after few days the userid came authentication failed. On contacting , again Mr. Manoj attended the call for the first time and then after some flattering promises again never picked the call. So this time , I used the landline and there he goes with his pricky voice over the other end. He again promised to look in to and never did revert back. Finally , again next day we went to Reliance Webworld and spend 2 hours to get a active userid. We got new one this time as :

userid: 230139535675

After a few days , same authentication problem. It was so critical yesterday as my brothers software was to be ready for a client demo in US and since the net was not working for past 2 days he in panic mode was going on following up. This includes going to local booths to try the contact numbers since Mr. Manoj never attends the call after first time.

Brother tried 6 times till late night 8:30 PM from 6 local std booths to reach this Manoj that finally found his mobile switched off. Last thing Manoj promised was that he would contact ernakulam and get the userid working by night.

Nothing happened and brother attended the client on phone for 30 minutes and got consideration from client as this was not my brothers fault.The demo got postponed to March 03 / 2009 but brother fed up called up Reliance webworld and requested them to get his telephone at home on the connection and also a permanently active net connection that does not give this much headache. Again nothing happened.

Before going to Reliance webworld, brother and myself went to BSNL Office, submitted our broadband application and detailed our plight and the experience we had with Reliance broadband. He was considerate enough that he immediately processed our application and promised at the worst 24 hours to provide us a active high speed broadband. Then we went to the reliance webworld and brother was a bit pissed of the different excuses this Manoj gives for the delay of getting a active connection and telephone.

The only comment my brother said while walking out was , ‘ in business we should value our own words, The govt. offices are much better compared to Reliance as I had dropped to office in every two days and You were disgusting at that chair. ‘

As we were walking out, this guy and other two of his assistants rounded up and went ahead to beat brother. Brother and myself were wondering about the quality of the Reliance service . The DNA of the company comes from the people who owns the business and the company owners ,Reliance goonda attitude was clearly visible. This is what Reliance customer service and customer support is all about.

I had told my brother that if AIRTEL is there , we should take their connection since my post paid connection bills were always pretty decent digits and from day one I was taken care well by the Airtel support at the very first concern call.

Later while sharing this incident with friends today, few of them suggested TATA service best at places they got range. As a backup we would take either of them with the BSNL as our primary connection.

Reliance really sucks with its services like Reliance Insurance which never gets you the premium bond or reciepts. They would take money and say , the premium bond or receipts is not in stock and would get to you asap.

Reliance Broadband is the worst and after moving to BSNL internet experience got better , I should say Reliance guys should sell bangles that includes the top management for they got no idea how to handle a issue, what customer really expects.reliance broadband usernames and password.

Like this:

Let me follow up a chain of events which all should have read together and the entire picture becomes clear.First let me mention three incidents and then build up the story in the fact finding and analysis mode.

Scene #1. An cultural group became in the headlines for the extremist stand on cultural positioning and passing strict warning against western influence in the CITY Mango.

Scene #2. A minister cum dad worried about his daughters relation with a guy who happen to be from a different religion. He wanted to get rid of this guy by any means.

Scene #3. The ministers party was gearing up for election and was amidst a campaign march from north to south. Party needed some riot or similiar event to happen so that they could protest and raise voice against it while they enter the minority district. Party knew that only place is north or neighbouring city and so send the confidential message to minister.

Scene #4. Minister plans it like a old malayalam movie. In this movie, the daughter is kidnapped and later released. Here , minister plans it to happen while daughter is on her way to college from home, and also the guy who needs to become victim also be with her.

Now let us bring all the facts to execution:

Ministers daughter boards the bus and without her knowledge a party worker also boards. The driver and the conductor also are hired for the purpose to adjust for the game execution. As wished, the guy boards the bus half way so that daughter gets enuf time to make sure things are safe. The party worker signals game requirement all set to team in city while the girl and boy were busy having some fun.

As planned at the city entry circle , the driver slows, conductors co-ooperates and party worker points the girl and the boy who gets kidnapped and is taken to colony. There the girl is set free without even being beaten up, even dropped to a nearby police station and the guy got beaten up… really very very badly. he would never dare to talk to this girl again he he

Later minister reaches the spot visits the daughter and the victim, raises protest agains the extremist group so that party could use it to appease the minority in their campaign. The government acts tough , arrest all the culprits and then when comes the real facts of kidnapping. At this point, the daughter who was so vocal of how the city is becoming insecure slowly backs out and stops appearing from identifying the culprits or help the legal system.

Result wastage of time of government, judiciary. Benefit only for the party and media. Media should always have two teams to review in ‘for’ and ‘against’ mode on a sensational news so that new facts or possibilities exposed.

Well why should the daughter or minister be so interested when daughter wanted to save her esteem and minister got some publicity for himself , a possible seat in coming election, and party a topic to appease minorities.

Skype:
Skype–>Tools -> Options –>Sound Devices–>audio device/USB/etc Audio Device (do NOT use windows default device)
You can also tick the ring pc speaker check box as this is a good backup to alert you even
if the main speakers are off or turned down.

Windows:
Start–>Control panel–>Sound and Audio devices
On the audio tab set the default playback device to your main soundcard (AC97/Audio-chip/add-on-

2)Check if your micro (pink) and speaker (lime) jacks are really correct and fully inserted!
They sometimes stuck.
For test only you can use earphone instead of microphone for Line In.
Standard micro in Line In will NOT work.
Go to:
Start
Programs
Accessories
Entertainment or go to
Volume Control; right click on loudspeaker icon in Task Tray
Options
Microphone
Scroll down
Check “Microphone”
If the bar “Microphone” is available, the microphone is detected by Windows now go on
(If not, Windows has a problem with your microphone)
Just to check if your microphone is broken or bad, you can use your headphones instead. They really work!
Which one L or R is microphone now, I think it’s L
Check “Advanced properties”

Check Micro “Advanced”
Open
Check “20db boost” or “1.MIC boost” depending on language version
Volume level can be left in any position.
Mute microphone!!!