Q?

When it’s cold outside, sometimes my product arrives partially frozen. What do I do when that happens?

A.

Due to drops in temperature during the winter months we have seen on occasion liquid product freeze during shipment. If you receive a Body Balance or OsteoProCare shipment and the product is frozen, simply let the unopened product thaw out at room temperature. Once the product is thawed, follow the label directions for storing and usage.

If you receive a frozen glass bottle, such as Colloidal Silver or Taheebo, you must let the product thaw at room temperature prior to opening the bottle. Attempting to open these products can cause the glass bottle or dropper to break rendering the product unusable.

On rarer occasions, the 32 ounce product bottles panel along the side or swell at the bottom. Paneling and swelling are both caused by a pressure difference between the inside and the outside of the bottle. If the pressure inside the bottle is lower than the pressure outside you get paneling (a vertical indentation on the side of the bottle). If the pressure on the outside of the bottle is lower than on the inside you get swelling (a slight rounding of the bottom of the bottle).

In addition, we would like to assure you that the nutritional quality and effectiveness is not affected in any way by the temporary freezing or occasional bottle paneling or bottle expansion that may occur during shipments in extremely low temperatures.

If by chance you do receive a glass bottle product that has been broken during shipment due to freezing, simply call customer service for assistance.

Q?

What is Life Force’s Quality Control process?

A.

Raw Material Quality Monitoring
Life Force chooses to use only non-GMO (non-Genetically Modified Organism) ingredients. All raw materials are purchased from pre-qualified vendors and ordered to meet the specifications for our proprietary product formulas. Incoming raw materials are required to be accompanied by a Certificate of Analysis (COA) detailing the potency and quality testing performed by the raw material manufacturer.

Upon arrival, the raw material packaging and the delivery truck are inspected prior to the material shipment being accepted. Once received, the raw material is placed in quarantine and lot numbers are recorded for each ingredient in order to allow for traceability throughout the manufacturing process. We then begin our four part in-house testing. This includes (1) organoleptic (appearance, aroma, taste), (2) analytical, (3) microbiological, and (4) identification testing.

If the raw material meets our specifications in all four testing areas, it is then released from quarantine and placed into the raw material inventory. The raw material may then be used in the production of a finished product.

Finished Product Quality Monitoring
After ingredients are weighed and the lot numbers are recorded, the finished product is batched and blended in the mixing tank. We then perform organoleptic and analytical testing on the batch before bottling. Only product that meets specifications may be bottled.

During the bottling process, representative samples are collected for additional organoleptic and analytical testing. If the product again passes, it is placed into finished product quarantine.

Retained samples are also taken as an historical representation of the batch and kept for one (1) year beyond the shelf-life of the product.

Once product is in finished product quarantine we begin in-house microbiological testing and send the product out for third party testing. Lastly, a final identification test is performed.

When the product has met every specification, it is then released and made available for shipment to our Members and Customers.

Life Force pays close attention to supply and demand for the products. Producing our products in house allows Life Force flexibility in the supply -- when we need more product, we make more. By producing only the amount needed, the product does not sit on a shelf waiting to be shipped and we are able to ensure the freshness of the ingredients.

Q?

What is BPA and are our bottles made with it?

A.

Bisphenol A (BPA) is a potentially harmful compound found in many plastics. Life Force bottles are BPA-free.

Q?

I have a medically diagnosed disease/condition. What Life Force product would be best for me to use?

A.

Life Force products provide nutritional support. They are not treatments or cures for any disease. In a great number of instances, we have found that when people who have an illness improve their nutrition, their bodies have gotten the right armament to also improve themselves. Life Force International products are not intended to treat, cure, or prevent any diseases. We are in the business of providing nutritional support products, and therefore do not provide answers to questions that relate to any medical condition. The information that we provide is for educational purposes. If someone is experiencing any health complications, it is their responsibility to seek the advice of a licensed healthcare professional. We provide complete whole-food-based products and balanced nutritional supplements. We have supportive documentation as well as references, which have been gathered from various studies conducted on many of the individual ingredients in our products.

Q?

I am using a medication. Can I use the Life Force products with this medication?

A.

We always recommend talking to your healthcare provider before trying any dietary supplement. Product Data Sheets are available on the Life Force website for each product. Print these out and discuss the information with your physician or healthcare provider. Life Force products are not intended to diagnose, treat, cure or prevent any disease.

Q?

Do you perform third-party testing on each batch of Life Force products for verification?

A.

Yes, we do conduct necessary third-party testing appropriate to each Life Force product.

Q?

Are your products safe to take during pregnancy?

A.

We recommend that you download the product data sheets which can be found on the individual product pages on this website and bring them to your healthcare provider to determine whether this or any product should be taken during pregnancy.

Q?

Are Life Force products gluten free?

A.

Yes, the entire Life Force product line is gluten free.

Q?

Are any of the Life Force Products tested on animals?

A.

None of our products are ever tested on animals.

Q?

Are all ingredients used in your products “organic?”

A.

All of our ingredients are either natural sourced or organic. One of the reasons that not all of the ingredients are organic, is that ther is not always a supplier that has the capacity to consistently provide us with the quality and quantity of ingredients we need.