The hotel is good, comfortable with great spa services and good mineral water.

Marian,
Romania

We did it for the second time and will do it again.

gmenev,
Bulgaria

It is our second stay at Aquatonik
We really enjoy the SPA facilites and the pool.
The service is very kind.

Svetla,
Bulgaria

Except the late check-in, everything was OK!

Borislava,
Bulgaria

High quality SPA.

Dragomir,
Bulgaria

The pool is great, the spa as well, room - great!

Zhekova,
Bulgaria

Balneo Complex & Spa Aquatonik is in Velingrad, the spa capital of the Balkans. Located near Kleptuza Lake, it includes free usage of the spa's aquatonic mineral water pool, sauna, ice room and steam baths.

Fitted with free Wi-Fi, the modern air-conditioned rooms all come with a TV, sofa bed and minibar. Bathrooms come with a bathtub.

The spa center also includes a Dr. Kneipp path and fitness center. There's also a center for physical and rehabilitation medicine. Guests can also take part in train adventures, horseback riding, or forest trekking excursions.

Several restaurants and bars are available on-site.

We speak your language!
Hotel Rooms: 96
This property has been on Booking.com since Mar 31, 2010.

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Borislava

Bulgaria

9.2

Wonderful

February 4, 2015

Except the late check-in, everything was OK!

The lady on the reception desk was not polite, even she was rough explaining me that the check -in will start after 15.00h, although in the conformation from booking.com was written 14.00h. I think that check-in after 15h, is a little bit late!

Maria

Bulgaria

9.6

Exceptional

January 18, 2015

Excellent service - all our requests have been met in minutes;
Great breakfast and buffet dinner;
Friendly and well trained staff;
Nice SPA center, very good massage;
Warm and with very pleasant scent everywhere.

Екатерина

Bulgaria

10

Exceptional

January 14, 2015

Aquatonic has a unique and rare combination of great facilities and the genuine hospitality of staff, who make you feel warmly welcome and are always ready to help. Special thanks to personnel of Reservations, who assigned the room as per my preferences, SPA, Housekeeping, Front Desk, you made these 6 days of my stay magical...

Anonymous

Bulgaria

8.8

Excellent

January 12, 2015

We were happy with pretty much everything. The room was totally fine in terms of furniture. We’ve got fresh towels and our room cleaned every day. The hotel staff was polite. Can’t really compline about anything big. Maybe one should bring warm clothing and walk in the nature when visiting Velingrad in the winter because the city center can’t offer a lot.

In the hotel restaurant (the hotel is not centrally located so no near restaurants you can walk to) there were no no-meat dishes except for salads.
You need to tell to the employee at the SPA reception if you want a female or male employee to massage you. Otherwise they won’t necessary ask (unless they changed their policy).

Dragomir

Николай

Bulgaria

9.2

Wonderful

November 23, 2014

A very clean and pleasant hotel with a very polite and helpful staff. It is located a bit outside the centre of Velingrad, however the area around the hotel is very quiet and beautiful. The heating/air-conditioning in the rooms is very efficient. Very nice breakfast with coffee of a surprisingly good quality (something rare at most Bulgarian hotels). Overall, a very positive experience. Highly recommended.

It would have been nice if the hotel restaurant offered traditional Bulgarian cuisine as well.