FinScope Consumer Survey Lesotho 2011

Commissioned by CBL, the FinScope Lesotho 2011 survey was conducted by Ask Afrika, with funding and technical assistance from FinMark Trust. The objectives of this survey were:

To measure levels of financial inclusion (i.e. the proportion of the population using financial products and services – formal and informal);

To describe the landscape of access (the types of products and services used by financially included individuals);

To identify the drivers of, and barriers to, the usage of financial products and services;

To stimulate evidence-based dialogue that will ultimately lead to effective public and private sector interventions that will increase and deepen financial inclusion.

A total of 2000 face-to-face interviews were conducted with Basotho adults aged 18 years and older between April and May 2011. The Lesotho Bureau of Statistics (BoS) developed the sample frame, weighted and validated the survey data.