Sheriff's office dispatchers share the victories and losses of a stressful job

3:22 AM,
Jan. 26, 2014

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Written by

Elizabeth Dickson
| Staff Writer

For every 911 call, whether it's a fire, an accident or a woman in labor, there is a dispatcher whose sole responsibility is to send help.

So far in January, Sgt. Troy Bricker, of the Coshocton County Sheriff's Office, said dispatchers have received calls amounting to 420 squad runs and 174 complaints, which doesn't include any calls that might not qualify as a complaint.

Each of the eight dispatchers works at least an eight-hour shift. They work a rotating schedule of six days on and two off with two dispatchers on each shift. If someone is sick, then a dispatcher might work a double shift of 16 ...