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And when we say lifetime support, we mean lifetime support... no matter how far down the track, our experts are here to answer your questions, help with troubleshooting, or give you technical support.

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No matter how much you order, and no matter where in Australia you are located, you’ll only pay a single flat rate of $10 including GST.

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If the Simply Headsets product you purchased doesn’t meet your expectations, simply return it to us within 14 days and our team will help you find the one that is.

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At Simply Headsets we make choosing the right headset easy with Australia's best guarantee. We want you to be completely happy with your new headset so...

If it's not right, and you change your mind for whatever reason, just send it back to us within 30 days of receipt and we'll swap if for one you are happy with.

For all terms and conditions please see the Contact Us section of the site.

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Trusted by more than 7,500 Australian organisations

If you haven’t ordered from us before, it’s easy to set up an account over the phone with your required payment terms. Your invoice will then reference the Purchase Order Number (P.O. #) that you provide – we can even skip the PO part and send your order out immediately.

Even though you’re completely covered by our unique Easy Returns policy, if you aren’t sure which headset is right for your department’s needs, speak to our team and let us help arrange a free trial.

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Your contribution to building a better world

When you become part of the Simply Headsets community, you’ll be making a difference with your very first purchase. $5.00 from every first time purchaser will go towards our chosen charity, Kiva.org. Kiva provides people with the opportunity to access a loan in order to better their lives and bring their communities out of poverty, and the best part is that 100% of the money goes directly to the person who needs it.

Sennheiser DW Office Phone Wireless Headset

The Sennheiser DW Office Phone Wireless Headset (aka the DW10PH) is the best quality headset you can get to work with your desk phone (only) that has multiple wearing styles and standard noise cancelling. It comes with an earhook and headband in the box and an ultra-stylish base unit. If you believe that quality is king, this is the headset for you. You will see several DW Office models on our website that all look the same - it's important to note that this particular model works with your desk phone only whilst the DW Office connects to both your desk phone AND your computer.

If you’re looking to answer calls away from your desk you'll need an HSL10 handset lifter or an Electronic Hook Switch depending on the phone you have (call our staff for assistance). The HSL10 fits on your telephone base and lifts the hand piece up or down when you push a button on your headset, letting you answer and hang up on calls from anywhere in the office. A handset lifter for this headset is available separately, or as a great value pack. The Sennheiser lifter is unique in that it can be programmed to recognise 2 different ring tones and alert you accordingly so you don't have to launch into your company spiel for internal calls.

As a company we’re proud to be able to offer the full DW range to our clients and we challenge anyone to find a better headset range. Sennheiser, the headphone and professional use microphone gurus, have well and truly stamped their authority in the headset market with this brilliant series. The golden rule of headsets is to buy the best you can afford and, for this reason we hope your budget lets you put the DW Office Phone on your shortlist.

So let’s start by reviewing…

The Good

It’s not so much ‘the good’ in this instance as ‘the great’. We may sound biased but the Simply Headsets staff can choose to use any headset they want, and since its release, more than 90% of our team have switched from the usual suspects to a Sennheiser (we suspect the rest must have been too busy so far to change!). That said, we challenge you to find a better sounding, faster charging, more intelligent headset that is designed to work with your desk phone - because we know we can’t.

To start off, the HD voice clarity of the DW Office Phone is brilliant. If you’re on the phone all day you’ll know that the clearer the sound, the longer you can listen. HD is like 3D for your ears! The best possible quality sound will give the best impression of your business, it will leave your staff less fatigued at the end of the day and as a result less likely to call in sick or be less patient with clients.

From 2017 the wearing styles for the DW range changed. They still come with a headband wearing style, but they now also have a further attachment which allows for earhook and eartips to be worn. If you ONLY want to wear with an earhook without the earbud inyour ear - (if you've had a pre 2017 DW, that's what you'll be used to), you will also need to purchase the EH 10 B which allows you to wear the headset in earhook style without the earbud. For some reason Sennheiser has not included this and sadly you can't really wear the new included earhook style without the earbuds.

How about this for clever; If you’re training someone, all you need to do is get yourself a second DW headset (any of the models in the extensive range). Simply place the headset to the base and it automatically conferences both headsets to the call. The same feature also works if you have multiple users sharing the same phone (eg. sharing a reception desk). When one user is finished they dock their headset and put it on charge, while the other simply starts their shift by ‘touching’ their headset to the base, which automatically pairs the two devices. This is simply brilliant for medical offices, hot desk situations and any other job that involves sharing duties, because no-one really wants to share a headset! The headset even comes with a little name tag area , so you always know which one is yours. If the desk is in use constantly, call us to discuss the best way to keep the batteries charged up.

The super fast charge is SO handy when (not if) you forget to dock it overnight. Most headsets take an hour or more to charge to 50% but with a DW in just 20 minutes you'll have enough battery to see you up to lunchtime. The DW Office has a 12-hour talk time (or 8 hours on high quality wideband), so even the heaviest user won’t run out of juice. Like the vast majority of Sennheiser products, this headset features ActiveGuard technology to make it G616-compliant. G616 is an Australian OH&S guideline created to protect phone users from loud, potentially harmful noises. These ‘acoustic shocks’ are transmitted down phone lines as a result of electricity spikes, weather conditions, transmission faults and the like. Failure to comply with G616 guidelines can result in fatigue, anxiety or temporary/permanent hearing loss (and a huge Work Cover headache!), but Sennheiser’s ActiveGuard means you’ll be protected whenever you are using your headset.

The Not-So-Good

As durable and flexible as the Sennheiser DW Office Phone is, if you want an over the head wearing style then we recommend the more durable and marginally more comfortable Sennheiser DW Pro 1Phone and Pro 2 Phone (they were designed with call centre agents in mind.....). The DW Office Phone only works with a desk phone (as it name suggests) - but fear not there is a model that also connects to a PC - the DW Office. Also, if you want to get the most from this headset, you’ll need to fully read the instruction manual. But don’t worry, it’s straightforward and easy to understand and our friendly staff are just a phone call away.

The Verdict

If you want flexibility of wearing styles and the best sound quality around and will only ever need a headset to work with your deskphone, look no further - you have found your headset. The only reason you would upgrade to the Pro 1 or Pro 2 is if you want ultra noise cancelling or a binaural (2-ear) wearing style. Other than that, the DW Office Phone is an outstanding choice. We know not every boss will spend just a little more to buy this brilliant, productivity enhancing headset – but we hope that’s not the case for you.

Other Headsets To Consider Before Buying

We've already mentioned that this is a phone only model - if you need to use the headset with a PC or Mac (for Skype, video conferencing, dictation or just listening to audio files) check out the DW Office or DW Pro 1.

If you’re after a headset that caters for your mobile phone as well then the latest Plantronics Savi W700 series or Jabra Pro 9470are all excellent. However, it is very important to note that these will not work with your mobile phone when outside of the office. If you are after a headset that works when you’re on the go too then you simply must check out the Jabra Motion Office

Manufacturers Description

DW Office is a singlesided DECT headset. Enjoy your calls in HD voice clarity and get natural highdefinition sound for superior voice clarity. Work safely ensured that the ActiveGard™ technology will protect your hearing. Imagine making every call in comfort, and being able to focus on what’s important: the conversation. DW Office connects to both desk phone and softphone.

User Guide & Manuals

Support Articles

Support Videos

All items are couriered for speed as well as security. There is an Australian wide flat rate courier fee of only $10 inc GST no matter how many items you order.

We will not dispatch items if you do not have a physical address and orders will only be dispatched within Australia. International Shipping is not available at this time.

You will always have the opportunity to see the full amount of your purchase, including delivery charges, before you confirm your order.

Why you should shop with Simply Headsets

Your details are safe with the highest 256 BIT security standards and we never keep your credit card details.

We're here to help you on 1300 889 728, whether you need a hand choosing the right headset or shopping online with us. Our friendly customer service team is available from 7:30am to 8:30pm, Monday to Friday (AEST).

Sennheiser DW Office Phone Wireless Headset

The Sennheiser DW Office Phone Wireless Headset (aka the DW10PH) is the best quality headset you can get to work with your desk phone (only) that has multiple wearing styles and standard noise cancelling. It comes with an earhook and headband in the box and an ultra-stylish base unit. If you believe that quality is king, this is the headset for you. You will see several DW Office models on our website that all look the same - it's important to note that this particular model works with your desk phone only whilst the DW Office connects to both your desk phone AND your computer.

If you’re looking to answer calls away from your desk you'll need an HSL10 handset lifter or an Electronic Hook Switch depending on the phone you have (call our staff for assistance). The HSL10 fits on your telephone base and lifts the hand piece up or down when you push a button on your headset, letting you answer and hang up on calls from anywhere in the office. A handset lifter for this headset is available separately, or as a great value pack. The Sennheiser lifter is unique in that it can be programmed to recognise 2 different ring tones and alert you accordingly so you don't have to launch into your company spiel for internal calls.

As a company we’re proud to be able to offer the full DW range to our clients and we challenge anyone to find a better headset range. Sennheiser, the headphone and professional use microphone gurus, have well and truly stamped their authority in the headset market with this brilliant series. The golden rule of headsets is to buy the best you can afford and, for this reason we hope your budget lets you put the DW Office Phone on your shortlist.

So let’s start by reviewing…

The Good

It’s not so much ‘the good’ in this instance as ‘the great’. We may sound biased but the Simply Headsets staff can choose to use any headset they want, and since its release, more than 90% of our team have switched from the usual suspects to a Sennheiser (we suspect the rest must have been too busy so far to change!). That said, we challenge you to find a better sounding, faster charging, more intelligent headset that is designed to work with your desk phone - because we know we can’t.

To start off, the HD voice clarity of the DW Office Phone is brilliant. If you’re on the phone all day you’ll know that the clearer the sound, the longer you can listen. HD is like 3D for your ears! The best possible quality sound will give the best impression of your business, it will leave your staff less fatigued at the end of the day and as a result less likely to call in sick or be less patient with clients.

From 2017 the wearing styles for the DW range changed. They still come with a headband wearing style, but they now also have a further attachment which allows for earhook and eartips to be worn. If you ONLY want to wear with an earhook without the earbud inyour ear - (if you've had a pre 2017 DW, that's what you'll be used to), you will also need to purchase the EH 10 B which allows you to wear the headset in earhook style without the earbud. For some reason Sennheiser has not included this and sadly you can't really wear the new included earhook style without the earbuds.

How about this for clever; If you’re training someone, all you need to do is get yourself a second DW headset (any of the models in the extensive range). Simply place the headset to the base and it automatically conferences both headsets to the call. The same feature also works if you have multiple users sharing the same phone (eg. sharing a reception desk). When one user is finished they dock their headset and put it on charge, while the other simply starts their shift by ‘touching’ their headset to the base, which automatically pairs the two devices. This is simply brilliant for medical offices, hot desk situations and any other job that involves sharing duties, because no-one really wants to share a headset! The headset even comes with a little name tag area , so you always know which one is yours. If the desk is in use constantly, call us to discuss the best way to keep the batteries charged up.

The super fast charge is SO handy when (not if) you forget to dock it overnight. Most headsets take an hour or more to charge to 50% but with a DW in just 20 minutes you'll have enough battery to see you up to lunchtime. The DW Office has a 12-hour talk time (or 8 hours on high quality wideband), so even the heaviest user won’t run out of juice. Like the vast majority of Sennheiser products, this headset features ActiveGuard technology to make it G616-compliant. G616 is an Australian OH&S guideline created to protect phone users from loud, potentially harmful noises. These ‘acoustic shocks’ are transmitted down phone lines as a result of electricity spikes, weather conditions, transmission faults and the like. Failure to comply with G616 guidelines can result in fatigue, anxiety or temporary/permanent hearing loss (and a huge Work Cover headache!), but Sennheiser’s ActiveGuard means you’ll be protected whenever you are using your headset.

The Not-So-Good

As durable and flexible as the Sennheiser DW Office Phone is, if you want an over the head wearing style then we recommend the more durable and marginally more comfortable Sennheiser DW Pro 1Phone and Pro 2 Phone (they were designed with call centre agents in mind.....). The DW Office Phone only works with a desk phone (as it name suggests) - but fear not there is a model that also connects to a PC - the DW Office. Also, if you want to get the most from this headset, you’ll need to fully read the instruction manual. But don’t worry, it’s straightforward and easy to understand and our friendly staff are just a phone call away.

The Verdict

If you want flexibility of wearing styles and the best sound quality around and will only ever need a headset to work with your deskphone, look no further - you have found your headset. The only reason you would upgrade to the Pro 1 or Pro 2 is if you want ultra noise cancelling or a binaural (2-ear) wearing style. Other than that, the DW Office Phone is an outstanding choice. We know not every boss will spend just a little more to buy this brilliant, productivity enhancing headset – but we hope that’s not the case for you.

Other Headsets To Consider Before Buying

We've already mentioned that this is a phone only model - if you need to use the headset with a PC or Mac (for Skype, video conferencing, dictation or just listening to audio files) check out the DW Office or DW Pro 1.

If you’re after a headset that caters for your mobile phone as well then the latest Plantronics Savi W700 series or Jabra Pro 9470are all excellent. However, it is very important to note that these will not work with your mobile phone when outside of the office. If you are after a headset that works when you’re on the go too then you simply must check out the Jabra Motion Office

Manufacturers Description

DW Office is a singlesided DECT headset. Enjoy your calls in HD voice clarity and get natural highdefinition sound for superior voice clarity. Work safely ensured that the ActiveGard™ technology will protect your hearing. Imagine making every call in comfort, and being able to focus on what’s important: the conversation. DW Office connects to both desk phone and softphone.

All items are couriered for speed as well as security. There is an Australian wide flat rate courier fee of only $10 inc GST no matter how many items you order.

We will not dispatch items if you do not have a physical address and orders will only be dispatched within Australia. International Shipping is not available at this time.

You will always have the opportunity to see the full amount of your purchase, including delivery charges, before you confirm your order.

Why you should shop with Simply Headsets

Your details are safe with the highest 256 BIT security standards and we never keep your credit card details.

We're here to help you on 1300 889 728, whether you need a hand choosing the right headset or shopping online with us. Our friendly customer service team is available from 7:30am to 8:30pm, Monday to Friday (AEST).

Check if your phone works with this wireless headset

Select the make and model of your phone below to confirm compatibility.Wireless headsets give you freedom to roam once you've answered a call but to answer a call when away from your desk (ie one touch answering via your headset) all headsets require a further accessory. If you are generally up and about at work OR if you don't want to miss a single call you will need this accessory.To confirm compatibility of your phone with this headset, please select your make and model phone below. If compatible you will also be shown the correct answering device should you wish to add it.