Human intelligence

Since 2002 Besedo has helped us keep our users safe through efficient content moderation and operational fraud fighting. This has helped us build a high level trust with our users, a vital component to our growth and continued leadership within the market.

Thomas Backer

Head of Customer Security, Blocket

Our business rely heavily on user trust, which is why we chose Besedo as our content moderation partner. They understand the importance of detecting and removing scammers quickly while maintaining a low false positive rate to ensure minimal impact for genuine users. For 3 years Besedo has provided us with high accuracy, automated content moderation, keeping our users safe and maintaining a smooth customer experience.

Vincent Galeraud

Director Customer Care, Meetic-Match group EMEA-APAC

Keeping content safe and high quality is a must in the classifieds industry. Besedo are experts in this field.

Mary Pastor

Quality & Fraud Manager, Schibsted Spain

Our main reasons to work with Besedo for Human Moderation and Customer Support were the high quality output and flexibility to scale, offered by Besedo. The entire project was implemented on-time against a very stiff timeline. We are very happy to have them as our partner.

Paul Medrisch,

COO, Emerging Markets, Letgo

We are very impressed with Besedo’s flexibility both in terms of processes and their customer centric approach. Besedo’s content moderation tool – Implio has been a great choice for us so far. Just with the customizable and easy to use filters alone, we have been able to automate up to 80% of our content.

Sandra Villanueva

COO, Fincaraiz

knowledge hub

Want to learn how to optimize your content moderation process or simply curious about the industry? We’ve got you covered.

every relevant 2017 headline for the online marketplace and content moderation industry (almost…)

All things considered, 2017 wasn’t as bad it could have been. Innovation seemed to be everywhere, and both large online marketplaces and smaller classified sites made some fantastic strides. However, issues around security and scams persisted, in spite of heightened awareness and the active stances taken by many to combat them.

3 ways content moderation tools bring you ROI

Content moderation tools are vital to the facilitation of creating a credible and safe place for your site users, but who are we to say? We sell it! Of course, we believe in our products, but the reasons supporting our confidence are constantly increasing as our society becomes ever more digitalized.

The psychology of online marketplace trust and scams

As an online marketplace owner, one of your main goals should be building trust between users to ensure that they transact safely and honestly with each other.
After all, without trust, no transactions and with no transactions, no business!