First Citizens Bank trusts in Cloud Services by Fujitsu

"We can focus on our jobs and let Fujitsu take care of the infrastructure. That means we can concentrate on innovation, bringing new services to the market and refining our internal processes"

Dennis Khan,
Systems Architecture Manager, First Citizens Bank

The customer

The First Citizens Group is one of the leading financial services groups in Trinidad & Tobago, offering a full range of retail, corporate and merchant banking services as well as asset management, trustee and brokerage services. In 2009, First Citizens acquired Caribbean Money Market Brokers Limited (now rebranded as First Citizens Investment Services Limited), the largest full service securities trading company in the Caribbean, with offices in Trinidad & Tobago, Barbados, St. Vincent and St. Lucia. In January 2012 the Group ventured into the Central American market and opened a representative office in Costa Rica, which is expected to propel the First Citizens brand abroad.

The challenge

Faced with an unreliable data center whose lease had nearly expired, First Citizens Bank wanted to find a new platform to support its business critical banking applications.

The solution

IT migrated 20 applications to the Fujitsu Cloud platform, hosted in its Tier 3 data center in Barataria. This delivers optimal uptime, secure performance and allows First Citizens to quickly provision new services.

The benefit

The IT team at First Citizens has freed up 20 percent more time as a result of handing hardware management to Fujitsu, enabling it to focus on innovation and delivering new services

The bank expects IT costs to be reduced by 12 percent over six years

New services can be provisioned in hours rather than weeks, accelerating time to market and making the bank more responsive to changing market demands

Predictive fault detection identifies any issues early so they can be resolved before disrupting operations