Enhanced 24x7 Service

24x7 Polling & Device Notification

Ultima maintenance support doesn’t just focus on repairing the hardware fault, we are an extension of your IT support team, tasked with ensuring the ‘restoration of service’ against pre-determined SLA’s.

When your systems are down, having a trusted single point of contact who proactively keeps you up to date with call progress to resolution is invaluable.

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Wherever you look in the IT industry, the world is changing. Nowhere is this clearer than vendor conferences. However, cutting through the thousands of messages to identify what’s right for you and your business can be a real minefield. That’s where Ultima comes in.