When I plug in my board I get solid green and solid orange light. Auto hardware update fails after about 2 - 3 minutes.

I go to device manager and under Other Devices I find ATmega16u2 DFURight click-->Update Driver Softwarenavigate to the unzipped folder (previously copied to my desktop)tried it with and without include subfolders. I am careful to only navigate to root folderC:\Users\john\Desktop\arduino-0022\driversand not go to C:\Users\john\Desktop\arduino-0022\drivers\FTDI USB Drivers

and when I hit Next I get messageWindows was unable to install your ATmega16u2 DFUWindows could not find driver software for your device

Feel like I'm doing everything right? Any help would be so appreciated. Was hoping to start playing around today.

Bad board perhaps? I saw some posts that indicate the orange light should blink but mine is solid.

Did you get this UNO from Adafruit? I'm not sure why yours shows up in Device Manager differently than what I have here. Perhaps the 16U2 is not programmed properly? This procedure shows an 8U2, but the new 16U2 firmware is available now as well.

Yes - this was purchased from adafruit via the Starter Kit. I don't really know anything about the firmware??Do you think the fact that when I plug the board in the green and orange light are both solid is indicative of anything? One of the guides said the orange light should blink.

I'm really at wits end here. Any use in calling for a new board? Perhaps defective?

Do you think the fact that when I plug the board in the green and orange light are both solid is indicative of anything? One of the guides said the orange light should blink.

The bootloader should give you three quick blinks when you power it up. Ones I have used also had the "blink" sample program loaded by default. It sounds like neither processor (328 or 16U2) was programmed. Contact support@adafruit.com about a replacement and include a link to this thread.