I had a letter from Atlas AKA Welcome saying they need to talk to me about my account.
I wrote back and explained that I would only communicate in writing (see my previous thread - harassment).
I had not heard anything since my letter to them.

late yesterday afternoon my OAP neighbour comes over the road to tell me that Royal Mail had just CALLED her on her landline to say they had a delivery for ME.
But when they tried to deliver it I was out.

The well spoken gentleman on the phone asked my neighbour if she knew my mobile number and asked if i was at work.
She said no & no.

When she was telling me this I immediately smelt a rat.
I was not awaiting delivery of anything and Royal Mail leave while you were out cards.

I called my Ex partner and my mum really worried.
I did not understand what the caller was trying to achieve and was mainly worried for mine and the childrens safety in the house, was it someone trying to get my number so they could find out when i was out and then rob me.
My dad even came round this morning to fit another bolt/lock to the front door.

At 8AM this morning I received a private number incoming on my landline,
I picked up the call,
I was intrueged to who would be called me that early.

it was Atlas collections,
their main concern was obtaining my mobile number.

I explained that i had written to them explaining that i only wanted to deal in writing but they managed to pursuaede me into giving them my mobile.
then they wanted to go over my situtation and set payment dates etc.

Then at 10am this morning,
I had my post and what the postman delivered was a 'while you were out card'
I opened the door and said 'im in!'
- showed him the card which was very very similar to a royal mail card and he said it was not royal mail.

The card said to call a mobile number that was handwritten on the card or text my mobile number to it.
The 'whille you were out card' had my address hand written on it, and a reference number to quote and a first class stamp.

What delivery company POSTS a while you were out card?!
I called the number and questioned the man,
I told him i believed he was welcome finance,
i said to him your clearly not a courier comapny as couriers would leave a card not post it, anyway it was just all a load of absolute rubbish.

Clearly the call to my neighbour and the courier card were all an attempt to obtain my my mobile number.
This morning they called me at the normal household manic time of day and managed to get it anyway.

My poor OAP neightbour has cancer and recently nearly died, this call worried them so much so if you are reading this Welcome then well done!

Last night was terrible I was so frightened in my house with my 2 babies.
I thought someone might be watching us to burgle us.
My mum nearly stayed the night, but shes old too and I told her to go home.

Any advice caggers?
this is completely unacceptable,
especially when i have responded to their correspondance and have proof of postage.

I was in communication with them so why are they so deseprate to speak on the phone.
They even said this morning they 'prefer to discuss on phone than in writing'

I suppose problem being that I cannot prove that the call or card is them but its is so very obvious that it is!

Re: Welcome now Atlas Collections - requesting I call them

You need to contact the OFT about this. What they are doing is against OFT guidance on debt collection and can result in them losing their licence.

Last night was terrible I was so frightened in my house with my 2 babies. I thought someone might be watching us to burgle us. My mum nearly stayed the night, but shes old too and I told her to go home.

What do you mean?

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Re: Welcome now Atlas Collections - requesting I call them

what I meant was;
on the evening that my neighbour told me that 'royal mail' had been trying to get my mobile number,
I did not realise at that stage that it was Welcome Finance,

I/we was panicking about who and why would want my mobile number and almost called the police in case it was a possible burglar.
I was extremely nervous that evening (single mother at home with 2 children) as I felt as though someone might have been following/watching me/us.

I get on really well with my OAP neightbours and it concerned me that whoever called them knew that out of a lot of other neighbours in the street,
they knew to call them to ask questions about me.

turned out the next day that following the 'delivery card' and the 8AM call, I put 2 and 2 together and realised it was Welcome.
Panic over but still very annoyed at the concern and worry caused

Re: Welcome now Atlas Collections - requesting I call them

Have you had anything in writing yet?

You are not obliged to speak to any doorstep debt collector, should one confront you "invite them to leave" if they remain call the police and state you are alone with young children and you feel threatened.

Re: Welcome now Atlas Collections - requesting I call them

Hi
do you still have the 'while you were out' card? If so can you either post it up on thread (suitably redacted) or copy it to a member of the site team.

This sounds very much like they are using underhand methods to get you to contact them and is in clear breach of the OFT debt collection guidelines
(not making clear who or what they want)

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