When you put
better things in,
you get better
things out

Making life better at work is about enabling the hidden potential in everything – in you, your organisation and the world around us. Pure materials without unnecessary chemicals, combined with cutting edge ergonomics, leads to a healthier, happier and more productive team. We call it THE BETTER EFFECT.

FRESHER AIR

How can we tell that something is dangerous
if we cannot see it? By minimising the quantity
of solvents (VOCs), we contribute to making the
environment and the air you breathe in your
workplace healthier.

PURE MATERIALS

The result is never better than the raw material. Pure
materials are a necessity for productive and healthy
working environments. We only use responsibly
produced materials which are free from unnecessary
chemicals and which can be easily recycled.

RECYCLE

When furniture can no longer be
repaired and upgraded, we help you to
recycle the core materials responsibly.

SMOOTHER PROCUREMENT

By complying with leading certification standards such as FSC®,
Möbelfakta, NF Environnement and GS ourselves, we make our
customers’ procurements and sustainability work easier.

EFFICIENT TRANSPORTATION

With optimised routes, efficient packing and new lorries with low
fuel consumption, we have reduced our carbon dioxide emissions
considerably – something we all benefit from.

REPAIR AND UPGRADE

We help you to make use of what you have by upgrading, renovating and
reupholstering the furniture you want to continue using. In this way, you can
economise with your own resources, with society and with the environment.

The Better Effect

Making life better at work is about seeing the inner potential in everything - in you, your organisation and the world around you. It is the start of a chain reaction.

We create working environments that generate health, well-being and productivity. Pure materials and inclusive Scandinavian quality design are a good start.

When we help you and your organisation succeed, we also give society, the natural world and the earth’s atmosphere a better opportunity to do the same.

We take responsibility for the entire chain. From raw materials and relationships to the way we design and manufacture our products. Together, we find solutions that create the greatest possible effect.

When you choose Kinnarps, you become an essential part of this chain reaction. Choosing quality solutions characterised by craftsmanship, cooperation and ergonomics means choosing a healthier, happier and more productive team. It also means a more successful and more sustainable business. Everything comes back to THE BETTER EFFECT.

A PURE
INVESTMENT

Furnishing that is manufactured from pure materials is not just good for the world, it is also a pure investment.

The materials we surround ourselves with have an enormous effect on us. At Kinnarps, we have a long tradition of using pure materials in our furnishings wherever possible. When we talk about pure materials, we mean the entire chain - from the choice of raw materials and the conditions in which those materials have been produced and how they affect us when we use them, to how easy it is to recycle products as their service life gradually comes to an end.

As a market leader, we have a responsibility to offer sustainable solutions and to spread knowledge about how a better working environment can promote health, well-being and productivity.

Better raw materials

One size fits
... no one

Inclusive design with focus on diversity. It’s about creating a flexible working environment that is attractive and inclusive, and which enables organisations to find and retain talent.

From the outset our philosophy has been that the workplace should adapt to people, not the other way around.

Today it’s more important than ever to furnish workplaces to meet the needs of a diverse range of employees. In order to get the team working at their full capacity, everyone needs the opportunity to fulfil their potential, irrespective of needs, age, sex, weight, height and language. Therefore, you have to begin from extremes, and not take a ’man in the street’ approach when furnishing a workplace.

We develop our products and furnishing solutions in close collaboration with researchers, architects, designers and ergonomists. Examples of products with inclusive design are height-adjustable desks and adjustable task chairs with an intuitive design that makes them easy to adjust and customise perfectly to the shape of the body.

“IT’S NOW MORE
IMPORTANT THAN EVER
TO FURNISH WORKPLACES
TO MEET THE NEEDS OF A
DIVERSE RANGE OF EMPLOYEES.”

Value chain

Where others see a chair or a desk, we see hundreds of ways of making a change. This point of view has helped us to create a value chain which is unique in the industry. Step by step you can follow it by clicking on the different symbols.

Design

INITIATIVE From the drawing board stage onwards, we design the product to be ergonomic, with a design which takes into account – and includes – everyone. We create products which are flexible and can be adjusted to suit the people using them. We design furniture that lasts but also make it possible to add components later on, to upgrade and customise the product over time. We make sure our products’ component materials can be segregated for easy recycling. We set high standards for the materials used in the manufacture of the product, to ensure a low environmental impact.

EFFECT With ergonomically optimised products which can be customised for different individuals and different work situations, we create inclusive working environments where all people feel good. Products which have a long lifespan and can be used for a long time have a lower environmental impact.

0%

RECYCLED MATERIAL(WASTE FABRIC ANDPET PLASTIC)IN OUR RE:FILLMATERIAL

Raw Materials

INITIATIVE We have created a tool, the Kinnarps Evaluation System, for systematically requesting and handling information concerning the environmental performance of the materials we purchase. This gives us even better control over the contents of our products. We use either certified wood or wood which we have risk-assessed and whose source we have verified. Many of our fabrics are certified for their environmental credentials. We use recycled metal as far as possible, taking into account availability and quality requirements. We also mould our own padding at the production unit in Skillingaryd, which gives us full control over the material.

EFFECT Products made of pure materials contribute to healthier indoor air quality, sustainable forests and better use of the earth’s resources. We thereby become part of the customer’s sustainable supplier chain. Our customers can be confident that their furniture consists of pure materials which fulfil tough standards.

0%

RESPONSIBLE RAW WOOD

Production

INITIATIVE We avoid environmentally hazardous and unhealthy substances in all our production processes, and choose alternative solutions as far as possible. We have been inspected through an ethical audit, the so-called SMETA, with very good results. This shows that we live up to high social requirements. We have introduced a whistle-blowing system so that employees can communicate any problems. We also require our suppliers to fulfil our Code of Conduct. We ensure that this actually happens by means of on-site follow-ups with high-risk suppliers.

EFFECT We take responsibility for ensuring that our products have been manufactured in an equitable and responsible manner through the whole chain. We thereby also become part of the customer’s sustainable supplier chain. By avoiding unnecessary chemicals in the manufacturing of our products, we create a healthier working environment not only for the employees in our own factories, but also for our customers.

0%

OF HIGH RISK SUPPLIERSHAVE BEEN INSPECTEDWITH AN AUDIT

Use

INITIATIVE We create inclusive interior design solutions based on people’s real needs. With the Kinnarps Next OfficeTM concept, the employees are given the chance to move between a number of ergonomically correct environments which are inspiring and effective for different work tasks. By using sound absorbers, we can create good acoustic environments which contribute to lower stress and increased well-being in the workplace. With acoustic facts, we can compare the acoustic characteristics of different products. We set high requirements for our materials and avoid unnecessary chemicals, to create a healthy indoor air quality.

EFFECT Employees who feel good do a better job. We create flexible solutions for many different needs, so that everyone has the necessary conditions to be productive and creative. With pure materials and good ergonomics, we create a good, healthy day at work. Our goal is to fill offices with well-being rather than with furniture.

0%

SATISFIED AND RETURNINGCUSTOMERS. 78% WOULDRECOMMEND USTO A FRIEND

Distribution

INITIATIVE We have our own optimised transportation system. The products are loaded like a jigsaw puzzle, which means that we have a very high load efficiency – over 90%. Instead of one-time packaging, we use blankets to wrap our products – blankets which we take back home with us and reuse. This saves us and the customers 6.5 tonnes of packaging every day. On the way back to the factories, we fill our transporters with materials from our suppliers. We have invested in new, cleaner vehicles and we drive mainly on diesel with the addition of Tall oil, in order to reduce our impact on the climate. We have conducted a test with biodiesel (RME) which, unfortunately, did not produce the results we were hoping for. Instead, we are looking into the possibility of using a different type of biodiesel.

EFFECT We give you climate-efficient transportation and good knowledgeable service, and you avoid having to deal with waste packaging.

0%

REDUCED EMISSIONOF CARBON DIOXIDESINCE 2013

Sales

INITIATIVE We have lengthy experience and great know-how when it comes to what creates a good working environment. Together with the customer, with the aid of the Kinnarps Next OfficeTM analysis tool, we can find an activity-based solution which matches every customer’s specific needs. Several of our retailers are ISO-certified and are working systematically to improve quality and reduce environmental impact. An example being the switch to energy-efficient lighting in many of our showrooms.

EFFECT Every workplace is unique. With the needs of the organisation and the employees as our starting point, we can create the ideal solution for your workplace. With our know-how, we can contribute to an inspiring and flexible working environment where the employees feel at home and become more creative and productive.

0%

OF CUSTOMERS BELIEVETHAT KINNARPS IS ALEADER IN THE FIELDOF SUSTAINABLEDEVELOPMENT

Re-use

INITIATIVE Ten years ago, when we established a recycling service for customers’ old furniture, the market was not ready. Today the situation is different, and demand is increasing. As part of a contract with customers, we can offer to make an inventory of the their existing furniture, in which we identify which products can be reused in the new interior design. Certain products can be easily upgraded or refurbished – for example by replacing tabletops, chair seats or sofa upholstery. For products which can no longer be reused or renovated, we provide responsible material segregation and recycling.

EFFECT Good furniture should not end up on the rubbish tip. By reusing, refurbishing or renovating a product, we prolong its lifespan. This saves resources, both for the customers and for nature.

0%

OF OUR RESIDUAL MATERIALSGO EITHER TO MATERIALRECYCLING OR ENERGYPRODUCTION

Key figures

PROCUREMENT

FIVE TIPS FOR A
BETTER EFFECT IN
YOUR PROCUREMENT

Make demands! This benefits both you and the environment. With a well formulated procurement process, your organisation contributes to a more sustainable society. Your employees get a good working environment and the positive chain reaction also influences other people – and the environment. You make demands on yourself andyour organisation. You make demands on us. We make demands on ourselves and our suppliers. Together we create an effect!

1

WHAT ARE YOUR MOST IMPORTANT QUESTIONS?

Begin by identifying the questions which are important in your own sustainability work. Which changes would have the greatest effect? It’s hard to go from zero to a hundred. It’s easier to achieve results if you choose to focus on a few key questions. Better to ask a few specific questions that you really understand, make sure that you ask for documented evidence and follow up.

2

CHOOSE FSC®

Forests have a decisive role to play if we are to achieve the global objective in the climate agreement and the UN’s sustainable development goals. So set requirements for responsibly sourced raw wood. The FSC® label is a third-party certification which guarantees that raw wood has been inspected by an independent third party. Require the supplier to have FSC Chain of Custody traceability certification, which means having a system for handling and separating labelled raw materials. Traceability certification does not mean, however, that all wood is FSC-labelled. We therefore want to encourage the active choice of FSC-labelled products. Then you can be entirely sure that all wood is from responsibly cultivated forests.

3

DEMAND SOCIAL RESPONSIBILITY IN THE SUPPLIER CHAIN

Require the supplier to set social requirements on their own supplier chain. And that the supplier has a Code of Conduct for suppliers. Make sure the code is based on international principles such as the UN’s Global Compact, and that requirements concerning the working environment are included. Only having a Code of Conduct is not enough – also require the supplier to have a system for regular assessments of their supplier chain and conducting a risk assessment on it. Ask questions and request information on working methods, risk assessment or the results of audits. We always welcome on-site follow-ups of audits.The Swedish Möbelfakta labelling sets requirements for standard setting, risk assessment and follow-up of social responsibility in the supplier chain. It is therefore evidence that the supplier works actively with social responsibility.

4

DEMAND PURE MATERIALS!

We are surrounded by masses of hazardous chemicals emitted by various products – but how do we know that something is dangerous if it’s invisible? History shows that we cannot be careful enough. Make it clear that products must not contain materials or substances which can have a negative effect on your employees’ health. Byexcluding flame retardants, formaldehydes and solvents, you will have a big effect. Set requirements for environmental standards which include requirements for chemical content (Möbelfakta and NF Environnement).

5

FOLLOW EU RECOMMENDATIONS

The EU has developed a new tool for the public procurement of office furniture. The proposal will come into effect during 2016 and is a good starting point when you want to set requirements for your suppliers. What’s interesting is that the proposal now also gives guidance for the refurbishment and reuse of existing furniture as well as the purchase of new furniture. This is so clear, in fact, that the user of the tool, in otherwords the procuring authority, is encouraged to consider the reuse of old furniture before making new purchases. So require the supplier to offer a system for handling reuse and refurbishment.

Milestones

1942An old motorbike is converted to both a trailer and a machine in the factory - right from the outset, it has been necessary to use the resources that were available.

1952Collaboration begins with customers’ ergonomists in certain projects - today ergonomics is a natural part of the production development process.

1959A dedicated transport system is introduced, which now maintains high filling degree in both directions of travel and blankets are used instead of single use packaging.

1989Production of height-adjustable desks begins.

1980UV painting replaces solvents.

1977Manufacturing of briquettes from waste begins, since 1982 these briquettes have also been used to heat premises in parts of the town of Kinnarp.

1997The first environmental report is published.

1997Kinnarps is environmentally certified in accordance with ISO 14001.

1997Kinnarps offers customers a recycling service for their old furniture.

2008In-house manufacture of padding and Re:fill introduced in our products.

2007A cutting program optimises textile resource use.

2002Kinnarps becomes FSC-certified. The company launches its first FSC certified products as standard in 2013.

2009Code of Conduct introduced for suppliers, updated in 2014.

2011Offers activity-based offices through Next Office-ABW.

2014Remake of old products into new ones.

20152015 Publication of our first sustainability report, The Better Report.

sustainability report

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Code of conduct

Kinnarps Basic Values

Strenuous Rights at Work and labour standards, respect for the environment and social responsibility is a natural part of the Swedish culture. These issues are reflected in the Kinnarps basic values which are important to us and we work systematically to ensure that they are adopted by the whole organisation. Kinnarps basic values are a direct heritage from Kinnarps’ founders which colours all our operations – all the way from how we do business to how we interact together. We continuously work to secure that Kinnarps Basic Values are understood and accepted by the entire organisation.

These are our Basic Values:

1.

Forward-thinking spirit and creativity

We endeavour to pursue development and always see opportunities. We aim to be creative, dare to be different and dare to do what nobody else has done. We work effectively, persevere and always strive to do better.

2.

Independence and professionalism

We endeavour to trust our own knowledge and skills and believe in the opportunities that present themselves. We perform our work in such a way that you can be proud of your profession and strive after personal development.

3.

Honesty and humility

We endeavour to be open and honest in all communication and behave respectfully towards all people, regardless of their status or role. We comply with laws and regulations and keep your promises.

4.

Responsibility and understanding connections

We endeavour to take responsibility, be thrifty with resources and carry out operations in such a way that they can be sustained. We go to the source with problems and find out the real needs for a long-term solution. We understand connections, predict consequences, take all aspects into consideration, evaluate and balance.

We are convinced that sustainable growth will be achieved along with suppliers that share our vision and ambition. We can do good business while being a good business, through co-operation, mutual trust and respect between the supplier and Kinnarps.

Kinnarps encourages suppliers to promote environmental, social, and economic development and to contribute to the sustainability of the communities in which they operate.

Supplier compliance

The Supplier Code of Conduct is applicable to all Kinnarps operations and to any part that contributes to Kinnarps products, services or business activities from the supply chain. Kinnarps therefore requires suppliers to comply with the Kinnarps Supplier Code of Conduct – even if the Code stipulates a higher standard than is required by law.

Acceptance and compliance of the requirements in the Supplier Code of Conduct shall be effective immediately upon a reached agreement.

Evidence and verification of compliance shall be presented upon request. Compliance is verified and maintained through audits (second or third party) or through other appropriated verification.

The Supplier is requested to accept responsibility to ensure that its workers and subcontractors are informed and in compliance with the Kinnarps Supplier Code of Conduct.

Identified and/or reported violation of the Code is properly investigated. Violations can lead up to and including termination of contract.

SUSTAINABILITY POLICY

Our mission is, via a holistic view, to create inspiring and efficient working environments that contribute to success.

We summarise this through a simple business philosophy: Better at Work which means that we endeavour to understand and realize company’s and organisation’s needs for interior solutions and services. Our work to reach a long-term sustainability is derived from and maintained through our work with continuous improvements and a planned development. Through this we endeavour to create a responsible and value-creating balance between our customers’ needs, stakeholders’ needs, and concern for our environment, the people we affect and a healthy economy.

Kinnarps Group Sustainability Program is derived from our strategy and core values. In order to progress successfully towards sustainability we shall work to be more;

We shall work to be more...

INNOVATIVE

Forward thinking and innovation means that we dare to be different and do what no others have done.

COMMUNICATIVE

We are communicative, through an open and continuous dialogue concerning the company’s sustainability program and progress, both internally and with external stakeholders.

RESPONSIBLE

Management and all personnel working for Kinnarps Group are responsible to follow this and other policies, legislative requirements, routines and other requirements.

COMPETENT

We increase and improve our competence to ensure compliance to our policy, that targets are met and that routines are followed and developed.

PREVENTIVE

Being preventive for us means that we identify and prevent any unwanted effects, risks and behaviour and that we address the problem at the source.

LABELLINGS

Möbelfakta

Swedish furniture labelling that has a clear focus on sustainability. It covers product requirements within the areas of quality, environment and supplier requirements for social responsibility. Kinnarps has chosen to focus on Möbelfakta for the Swedish market, a choice based on the fact that Möbelfakta covers quality, environment and social responsibility, which is completely in line with Kinnarps sustainability work. The total list of certified products are available on request from Kinnarps or on the Möbelfakta web: www.mobelfakta.se

FSC®

A global standard for responsible forestry. This means environmentally appropriate, socially beneficial and economically viable management of the world's forests. The label also sets demands for traceability in the supply chain, and that each link in the chain must be certified. Kinnarps was part of developing the first forest standard for FSC in Sweden and we are continuing to be a part of the development of it. The full list of marked products is available on request from Kinnarps.

NF Environnement

The only official environmental label for furniture in France. Covers product requirements in respect of quality and environment, and producer environmental requirements. The environmental requirements for NF Environnement are based on life cycle analysis, just as many other environmental labels. Consideration is given to raw material extraction, the transportation process, the manufacturing process and how the product can be recycled. The full list of marked furniture is available on request from Kinnarps or NF Environnement 's website.

GS (GEPRÜFT SICHERHEIT)

A German quality label for furniture that covers European legal requirements in respect of safety and, in certain cases, imposes more stringent requirements than those dictated by law. The GS label is highly appreciated by consumers and manufacturers in Germany, but it also has high reputation in the rest of Europe. The label indicates that the product complies with European standards and specific authority demands made by the ZLS. It also includes some environmental requirements on the materials. The full list of marked furniture is available on request from Kinnarps.

EU Ecolabel

The EU Ecolabel is EU's official eco-label for products and services. The criteria for fabrics cover product requirements for quality and environment and producer demands on the environment. Kinnarps has a large assortment of fabrics in the standard range that are marked with the EU Ecolabel. Here you can see which fabrics are labelled.

Oeko-tex®

OEKO-TEX® Standard 100 is a global labelling for textile raw materials, intermediate and end products at all stages of processing. The target is to assure that the products don’t contain any hazardous substances and as a whole the demands are stricter than national regulations. Here you can see which fabrics are labelled.