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TOPIC: Massive problem with my DDRC-88a

I do have a massive problem with my DDRC-88a.
Yesterday I wanted to update, because my unit has no green label so I need to upgrade the internal firmware.

I did that like described in the User manual.
I opened the unit and changed the connector.
After that I opened the "MiniDSP_8x8_IO_v2_3.exe" and updated the firmware.
At this procedure I need to reset the unit while plugging in the power, because otherwise the device wasn't attached.
Then everything went fine and it says "Successfully synchronized to the board".
When I click at "About" it says "Version v2.3, Firmware 2.10".

After that I need to update the "MCU Firmware", is that right?

I already tried that, but when I open the program "DDRC_88_BM_v1_5.exe", I can't connect to the 88a.
It always says "no connection, 1st, 2nd, 3rd retry...".
I was trying that for almost 2 hours with no success.

In the manual at page 78 it says "Start the DDRC-88BM plugin". So this plugin is the the program "DDRC_88_BM_v1_5.exe"???

Furthermore I already started the DIRAC Calibration tool, but it can't find the 88A.

I think, there something wrong with my unit... or I'm doing something wrong... but was doing it step by step as described....

"You must ask the right questions." - Dr. Alfred Lanning's hologram.
-> Have you read the User Manual??
-> Have you drawn and posted a diagram?
-> Have you posted a screenshot?
-> Have you posted your config file?

"You must ask the right questions." - Dr. Alfred Lanning's hologram.
-> Have you read the User Manual??
-> Have you drawn and posted a diagram?
-> Have you posted a screenshot?
-> Have you posted your config file?

Yes, I'm reading that manual.
Im starting at page 72 and did every step and everything went fine until page 74.
When I click on the "About button" it says that there is the new firmware version installed.

Okay... I'm a little bit confused now...
So after that firmware update, do I need to open the unit again and reposition the connector?

"You must ask the right questions." - Dr. Alfred Lanning's hologram.
-> Have you read the User Manual??
-> Have you drawn and posted a diagram?
-> Have you posted a screenshot?
-> Have you posted your config file?

"You must ask the right questions." - Dr. Alfred Lanning's hologram.
-> Have you read the User Manual??
-> Have you drawn and posted a diagram?
-> Have you posted a screenshot?
-> Have you posted your config file?