First Choice

PUB. DATE

May 2009

SOURCE

Travel Weekly (UK);5/1/2009, p25

SOURCE TYPE

Trade Publication

DOC. TYPE

Article

ABSTRACT

The article presents the author's opinion on the quality of customer service of the 27 Market Place, Oldham, England-based store of First Choice Inc. He rates the service at 93% for its high class customer services and well trained consultants. He says that he was greeted with a hot drink on his arrival in the store and, provided with some good holiday packages by the consultant. He says that the consultant took care of providing him with packages according to his accommodation standards.

ACCESSION #

41980329

Related Articles

The article assesses the quality of service provided by several British travel agencies. The agencies were evaluated based on their ability to book two adults and two children for 14 nights in the Western Mediterranean. First Choice received top marks for first impressions, sales process,...

Discusses the plan of travel operator First Choice Inc. to offer flexible durations on flights to key destinations. Allocation of some of the lates seat-only availability into the model; Launch of an advertising campaign for the service; Rate of return from the program.

Presents answers to queries concerning First Choice Inc.'s decision to become involved in add-on sector. Growth potential in the add-on sector; Ways agents can book with First Choice; Tips for agents who want to increase their add-on sales.

Reports on First Choice's introduction of a Holiday Villages concept in Lanzarote, Canary Islands to second-edition 2004 brochures. Company's upgrading of a Family Plus property in Lanzarote; First Choice's deal to fill the villages.