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Here at Patioshoppers.com we strive to get your order to you as quickly as possible. The chart above shows an estimated delivery time and typical delivery process. Actual arrival date can be effected by the time and day of the week that the order is generated, destination of items being shipped, and various challenges such as seasonal shopping patterns, inclement weather, etc.

How Shipping is Calculated

Order Placed & ProcessedWhen you place an order via the internet or our customer service line, we process the order the same day, 7 days a week.

Warehouse Fulfillment Calculated from when the warehouse recieves your order, packages it, and processes it for shipping.

Shipping Time Calculated from when your order leaves the warehouse to when it arrives at your home or office.

Multiple Item Shipments If you are ordering multiple items with different product identification numbers, please refer to the individual shipping information on the specific product page. Items with different product identification numbers may be shipped via a different delivery schedule.

Please contact us by email at customerservice@patioshoppers.com or by phone1-800-940-6123 if you have any questions or concerns and one of our friendly associates will be happy to assist you.

Standard Truck Delivery If the product(s) ordered arrives via freight carrier they will arrange to deliver the item(s) when you are present. With Standard Freight Delivery you will be required to move the package off of the truck yourself. You may need to arrange to have someone there to assist you. As with any product delivery it is important to examine your products immediately for any shipping damage and note that it is what was ordered. If an item arrives damaged or in error, the original packaging will need to be retained in order to resolve the challenge.

Liftgate Delivery For an additional $65.00 the freight carrier can be contracted to perform "Liftgate Services". With liftgate service the carrier will bring the item(s) off the truck to curbside. You may need to arrange to have someone there to assist you in moving the package from the curb your location of choice on your property. As with any product delivery it is important to examine your products immediately for any shipping damage and note that it is what was ordered. If an item arrives damaged or in error, the original packaging will need to be retained in order to resolve the challenge.

Product Highlights:

Product Description:

Created from non-rusting aluminum you can rest assured that the quality of the raw material are of the highest grade and meet industry standards for commercial use. Heliarc welding processes are utilized which ensure the strongest welds possible for aluminum joints.

We continue to add to its offering of easy care vinyl strap furniture in traditional and contemporary styles. The vinyl strap is 2" wide and contains mildew and UV inhibitors to help keep the vinyl looking fresh and clean. The strap is "virgin" vinyl which contains no foreign bonding agents which can cause deterioration of the strap and shorten its usefulness over time.

If the extruded aluminum furniture frame fails structurally (i.e. broken frame or welds) within 5 years from the date of purchase we will replace repair or refinish the frame in the original color and style if available or in a similar color and style if the original has been discontinued.

Paint Finish – Two Years

If finish blisters or peels within two years from the date of purchase Texacraft will repair or refinish the frame in the original color and style if available or in a similar color and style if the original has been discontinued.

Vinyl Strap – Two Years

If a strap breaks within two years from the date of purchase a replacement strap will be sent directly to you upon receipt of the broken strap in the original color and style if available or in a similar color and style if the original has been discontinued. If a strap becomes faded or mildewed within two years from the date of purchase a replacement strap will be sent directly to you upon receipt of the faded or mildewed strap in the original color and style if available or in a similar color and style if the original has been discontinued.

Fabric on Cushions Slings and Umbrellas – One Year

If the fabric on a cushion sling or umbrella tears mildews or fades excessively within one year from the date of purchase we will repair or replace the fabric in the original color and pattern if available or in a similar color and pattern if the original has been discontinued.

Umbrellas and Umbrella Bases – One Year

If an umbrella or umbrella base fails structurally within one year from the date of purchase we will at factory option repair or replace the umbrella or umbrella base in the original color and style if available or in a similar color and style if the original has been discontinued.

Woven Components – Two Years

If a woven component fails structurally (i.e. broken frame welds or resin) or if the weave unravels or fades excessively within two years from the date of purchase we will replace repair or refinish the product in the original color and style if available or in a similar color and style if the original has been discontinued.

Composite Table Tops – One Year

If a composite table top or copper top fails structurally within one from the date of purchase we will at factory option repair or replace the table top in the original color and style if available or in a similar color and style if the original has been discontinued. Some of the table tops have painted decorations which may fade when exposed to direct sunlight. This fading is excluded from the warranty. See other exclusions below.

Cast Aluminum Tops – Two Years

If a cast aluminum top fails structurally within two years from the date of purchase we will at factory option repair or replace the table top in the original color and style if available or in a similar color and style if the original has been discontinued. Some of the table tops have painted decorations which may fade when exposed to direct sunlight. This fading is excluded from the warranty. See other exclusions below.

5 year welds and joints not to break or crack2 year powder coat finish against peeling

EXCLUDED from limited warranty. Texacraft shall not be liable for any failure defect or damage resulting from or connected with:

Fading color change or color match – Texawood HDPE products are made with UV-stabilizers to minimize fading however upon exposure to the sun all colors will fade to some degree. To minimize possible fading keep product covered utilize cushions where applicable minimize direct sunlight by storing product when not in use or use a UV-protectant

Rust or corrosion of stainless steel hardware – please see Cleaning/Maintenance information for details on how to maintain your hardware

Assembly or handling of products after they leave our factory including any lack of performance or improper performance in any way by the dealer or assembler

Abnormal use of the products

The application of paint varnish or other coating or chemical not approved by Poly-Wood or the application of heat or radiation from an external source such as a barbecue grill another appliance fire or reflection from windows or doors

Any lack of compatibility between our products and any other product not manufactured by us that causes damage to or failure of our products

Labor transportation or assembly costs

Color or pattern variance between any new replacement section or pieces and other sections or pieces. (We reserve the right to discontinue or modify any product line or color without notifying the original purchaser. If the original product is not available we retain the right to choose to provide replacement material of equal value or quality)

Damage caused by among other things use of incompatible accessories intentional acts unreasonable use misuse physical abuse vandalism riot insurrection or civil disorder accidents or corrosive atmospheres (such as those contaminated by acid rain harmful chemicals or vapors) or any act of God (such as fire flooding hurricane earthquake tornado lightning ice etc.) environmental condition (such as air pollution mold mildew etc.) staining from foreign substances (such as dirt grease oil etc.) or normal weathering (defined as exposure to sunlight weather and atmosphere which may cause any colored surface to gradually fade darken chalk or accumulate dirt or stains)

Assembly of hardware accessory items or defects caused by their assembly

Component Parts – One Year

If a component part (glides bolts wheels etc.) fails due to manufacturing defects within one year from the date of purchase we will at factory option repair or replace the part in the original color and style if available or in a similar color and style if the original has been discontinued.

Texacraft warranties become null and void in the event of damage to the product resulting from any of the following:

Unauthorized repairs

Breakage due to abuse or misuse

Repair alteration or modification of the product by anyone other than Texacraft or authorized representatives thereof

Damage resulting from accidents

Normal fading of vinyl color caused by exposure to the sun and weather

Vandalism

Furniture is not designed for in-pool use - Voids Warranty

Umbrella Warranty

Fabric umbrellas are constructed from the finest commercial material. Due to severe weather to which umbrellas may be subjected Texacraft warranty does not apply. FiberBuilt Umbrellas warrants its fiberglass umbrella ribs to be free from defects in material and workmanship under normal conditions for a period of three years from the date of original purchase.