Complaint Deficiency

Make sure services provided by the nursing facility meet professional standards of quality

Harm: Minimal harm or potential for actual harm

Scope: Few

Store, cook, and serve food in a safe and clean way

Harm: Minimal harm or potential for actual harm

Scope: Some

Exits that are accessible at all times

Harm: Minimal harm or potential for actual harm

Scope: Few

Proper backup exit lighting

Harm: Minimal harm or potential for actual harm

Scope: Few

Properly installed electrical wiring and equipment

Harm: Minimal harm or potential for actual harm

Scope: Few

Give each resident a notice of rights, rules, services and charges. Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for

Harm: Potential for minimal harm

Scope: Many

Allow residents to easily view the results of the nursing home's most recent survey

Harm: Potential for minimal harm

Scope: Many

Assist those residents who need total help with eating/drinking, grooming and personal and oral hygiene

Harm: Minimal harm or potential for actual harm

Scope: Few

Make sure that each resident who enters the nursing home without a catheter is not given a catheter, and receive proper services to prevent urinary tract infections and restore normal bladder function

Harm: Minimal harm or potential for actual harm

Scope: Few

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards

Harm: Minimal harm or potential for actual harm

Scope: Some

Operate and provide services according to Federal, State, and local laws and professional standards

Harm: Potential for minimal harm

Scope: Some

Keep accurate, complete and organized clinical records on each resident that meet professional standards

Harm: Minimal harm or potential for actual harm

Scope: Few

Approved construction type or materials

Harm: Minimal harm or potential for actual harm

Scope: Many

Provide activities to meet the interests and needs of each resident

Harm: Minimal harm or potential for actual harm

Scope: Some

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured

Harm: Minimal harm or potential for actual harm

Scope: Some

Have a program that investigates, controls and keeps infection from spreading

Harm: Minimal harm or potential for actual harm

Scope: Some

Proper backup exit lighting

Harm: Minimal harm or potential for actual harm

Scope: Few

An approved installation, maintenance and testing program for fire alarm systems

Harm: Minimal harm or potential for actual harm

Scope: Some

Automatic sprinkler systems that have been maintained in working order

Harm: Minimal harm or potential for actual harm

Scope: Some

Proper construction of ducts through walls designed to prevent smoke passage

Harm: Minimal harm or potential for actual harm

Scope: Some

Staff Information

Number of Registered Nurses Hours Per Resident Per Day

This Nursing Home:

1.070

State:

0.671

Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day

Here:

0.310

State:

0.848

Total Number of Licensed Staff Hours Per Resident Per Day

This Nursing Home:

1.370

State:

1.518

Number of ,Certified Nurse Assistant Hours Per Resident Per Day

This Nursing Home:

0.100

State:

0.086

Number Therapy Hours Per Resident Per Day

Here:

0.100

State:

0.088

Quality Measures

Percent of long-stay residents whose need for help with daily activities has increased

Here:

9.1%

North Carolina:

19.4%

Percent of long-stay residents who self-report moderate to severe pain

This Nursing Home:

11.2%

State:

12.6%

Percent of long-stay high-risk residents with pressure ulcers

This Nursing Home:

5.7%

State:

7.4%

Percent of long-stay residents who lose too much weight

This Nursing Home:

6.7%

State:

8.7%

Percent of long-stay residents who have had a catheter inserted and left in their bladder

Here:

7.8%

State:

3.2%

Percent of long-stay residents with a urinary tract infection

Here:

7.6%

State:

8.1%

Percent of long-stay residents who have depressive symptoms

Here:

7.7%

North Carolina:

6.2%

Percent of long-stay residents who were physically restrained

This Nursing Home:

1.9%

North Carolina:

1.8%

Percent of long-stay residents experiencing one or more falls with major injury