Full Time Sr. Customer Assistance Representative Napa Jet Center

Overview

The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in airport location.

Previous experience working with high level customers in a luxury hospitality environment is preferred.

***This position is available for our Napa Jet Center location and requires a valid CA Drivers License. This position pays $16.00/hour and a comprehensive benefits package.***

Responsibilities

Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors

Qualifications

Must be at least 18 years old

Must have at least 6 months of prior customer service retail or administrative support experience...previous experience working with high level customers in a luxury hospitality environment is preferred

Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car
Rental seeks and values people of all backgrounds because every employee,
customer and business partner is important. Enterprise Holdings is proud to be
an Equal Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to age, race, color, religion, sex,
national origin, sexual orientation, gender identity or protected veteran
status and will not be discriminated against on the basis of disability. If you
have any difficulty using our online system and you need an accommodation due
to a disability, you may use this
alternative email address to contact us about your interest in
employment.