Definition

First described by Daniel Goleman, emotional intelligence, or EI, is the ability to control, and understand one's own emotions, motivations, strengths, and weaknesses as well as those of others.

Explanation

Emotional Intelligence, or Emotional Quotient, has been described in detail by Daniel Goleman as a personality dimension that goes beyond the intellectual quotient commonly referred to as IQ. The theory behind emotional intelligence is important for a business leader to understand because the skills described therein can make individuals more effective in their leadership role.

As described by Goleman, the five characteristics of emotional intelligence include: