Leveraging Mobility to Achieve ‘Wellness Care’

May 22, 2013

The idea of “wellness care” is that of promoting not just a physically fit body but an all-around healthy lifestyle. Numerous industries from healthcare providers, insurance companies, government agencies and corporations touch a person’s life in a variety of ways, and all are poised to help aid this person’s lifestyle choices. Do advances in mobile solutions now make this more possible given how consumers and organizations connect? If so, what benefits could this have to consumers and businesses more broadly, and what realistic steps need to be taken to work toward healthier living?

Contributors

Bert Reese is Senior Vice President and Chief Information Officer of Sentara Healthcare, an integrated health system with net revenues of $3.9 billion. Sentara, one of the nation’s leading not-for-profit health care providers in southeas... More View all posts

Bert Reese is Senior Vice President and Chief Information Officer of Sentara Healthcare, an integrated health system with net revenues of $3.9 billion. Sentara, one of the nation’s leading not-for-profit health care providers in southeastern Virginia and northeastern North Carolina, is an acknowledged leader in patient safety and quality. Sentara is comprised of more than 100 sites of care including 10 acute care hospitals, a health plan with 450,000 covered lives, 7 nursing centers, 3 assisted living centers, and 600-member physician medical groups. Sentara continually ranks one of the most integrated health care network in the United States by Modern Healthcare magazine and is the only health care system in the nation to be named in the top 10 all 15 years of the survey.
Mr. Reese is responsible for the Information Technology, Process Improvement, Information and Supply Chain Management for the health system. Most recently this group has implemented the Electronic Health Record across the enterprise, resulting in significant financial savings and improved clinical outcomes.
Under his leadership, Sentara IT has been nationally recognized through awards including Most Wired, Top 100 Innovations, Best Employer in Information Technology, HIMSS Analytics Stage 7, and Davies Award, to name a few. LessView all posts

Affan Waheed is currently serving as the Executive Director of Application Development at Mercy. With 31 hospitals and over 300 outpatient facilities in four states, Mercy is among the largest Catholic Healthcare system in the US. Mercy has... More View all posts

Affan Waheed is currently serving as the Executive Director of Application Development at Mercy. With 31 hospitals and over 300 outpatient facilities in four states, Mercy is among the largest Catholic Healthcare system in the US. Mercy has around 40,000 co-workers. Prior to Mercy he served as the Director of IT for the Saint Louis University. He was responsible for central technology services and infrastructure for the academic and medical campuses including the single instance medical records systems for the ambulatory clinics and the SLU hospital. Before joining SLU, Affan served as the Chief Architect/CEO for eDoc Synergy. eDoc Synergy was a Health Care venture to provide cutting edge technology for Electronic Medical Records with a Business Process Management based framework. Prior to starting eDoc Synergy he was the Director of Information Technology for Express Scripts Inc
Mobilization as the new face of Mercy engagement
Mercy plans to use the platform of mobilization to expand on our philosophy of being pioneers in the new model of care and deliver a transformative health experience. Our mobilization strategy is built as an enhanced venue to expand care access and improve the relationship between the patients and the health providers. Mobilization is fundamental to the care model and offers a choice of channels. The Mercy mobile portal today is a platform for our patients when they need care. From scheduling an appointment to Rx refill and from reminders to pre-appointment workflows are options available to our customers today. The My Mercy portal is good "sick time" tool but our plan is to expand the mobile solutions to be a "well time" platform of service. Our mobile solution will be the one stop shop for all services Mercy. We plan to use mobilization as differentiator for our services in the marketplace. Our overall mobile strategy is built around four dimensions: Patient engagement, Population management, Care delivery Optimization, Brand experience and growth. LessView all posts