Artec Scanner Dead

Can anyone tell me if my aged Artec Scanner is kaput, or if there's another problem? Wouldn't work tonight despite reinstalling the drivers. I'm getting this message..."USB not recognised, one of the devices attached to this computer has malfunctioned and Windows does not recognise it". Thanks

Thanks Fruitbat...opened it and very large page two downloads there, top one "Update Drivers"...didn't think that was it....very bottom of page another, I downloaded that and then got a rectangular box ???. Are you saying it's a driver problem and not a broken scanner?

Ok Fruitbat, downloaded and ran it...no joy. When I reinstall drivers I get this....."An installed support file cannot be installed". Then when I replug the USB cord back in I get...."One of the USB devices connected to the computer has malfunctioned, and Windows doesn't recognise it, if it continues to malfunction replace the device". Am I correct in thinking that refers to a broken scanner?

This problem may occur if one or more of the following conditions are true:

Log file or database corruption exists in the %Systemroot%\System32\Catroot2 folder.

Cryptographic Services is set to disabled.

Other Windows files are corrupted or missing.

The timestamp signature or certificate could not be verified or is malformed.

The hidden attribute is set for the %Windir% folder or one of its subfolders.

The Unsigned non-driver installation behavior Group Policy setting (Windows 2000 only) is set to Do not allow installation or Warn but allow installation, or the Policy binary value is not set to 0 in the following registry key:

HKEYLOCALMACHINE\Software\Microsoft\Non-Driver Signing

The Enable trusted publisher lockdown Group Policy setting is turned on, and you do not have the appropriate certificate in your Trusted Publishers certificate store. This Group Policy setting is located under User Configuration, under Windows Settings, under Internet Explorer Maintenance, under Security, under Authenticode Settings in the Group Policy MMC snap-in.