We will assess the claim issue with the provided picture and inform on the progress.

All return/exchange should be done within 2 week from the reqeust confirmed date. If the buyer can't return/exchange with seller in 2 weeks, should inform seller the reason in advance. Seller would recall the return/exchange requests if no item received/ no buyer's reply in 2 weeks.

3. Defective item:- Provide picture of the defective area of the received item.- Shipping fee will be incurred from seller end.

4. Buyer’s change of mind:- Would like to change to other available products or does not want the item anymore.- Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.- Provide picture of the item to seller end.- Shipping fee will be incurred from buyer's end.

We will assess the claim issue with the provided picture and inform on the progress.

All return/exchange should be done within 2 week from the reqeust confirmed date. If the buyer can't return/exchange with seller in 2 weeks, should inform seller the reason in advance. Seller would recall the return/exchange requests if no item received/ no buyer's reply in 2 weeks.

3. Defective item:- Provide picture of the defective area of the received item.- Shipping fee will be incurred from seller end.

4. Buyer’s change of mind:- Would like to change to other available products or does not want the item anymore.- Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.- Provide picture of the item to seller end.- Shipping fee will be incurred from buyer's end.

I have purchased from you a few times, prior to my last purchase, I bought this dress coral color but I have yet to wear. After washing, when I hang it up, I realized that the belt that was given together with the dress, in the mid section of it, it was torn.Will be nice if u can just send me the new belt or I can purchase another color when it's on sale again, and you send me the belt together with my new purchase. It is a waste to throw away the dress just cuz the belt is torn.

Thanks n Regards,Claire

[Re] Torn "belt"Hi, we checked you order info. The dress you bought is cotton dress #91-28 M and #91-12 M. No coral dress with belt.Think you may send msg to wrong seller?

[Re] Torn "belt"Hi Seller,

I bought it earlier this year, Order no. 161627908, Code: 6881, Color coral.