Reset SPSS v23 license code to transfer to a new computer?

The hospital where I work replaced our desktops last week, and I'd like to transfer my copy of SPSS to the new machine. From the other answers on this forum it seems that I need to get my license code reset. Can anyone help me with that? Thanks in advance for any help you can offer.

4 answers

Hi @KChenausky, this kind must be managed in a separate, private conversation as I need your authorization code in order to reactivate it. We will contact you directly via a private forum message (see comment below this message). Thanks, Adri

Private posts can only be viewed by you and the IBM moderators. Also, you need to be logged on to DWAnswers to see them. Sometimes a browser cache deletion or the use of a different browser is necessary to have private notes displayed.

Sorry for the delay in getting back to you -- I needed to wait until my IT department granted me temporary admin status to actually perform the operation, but it worked fine. Thanks so much for the help!

Thank you for your quick answer. Despite trying three different browsers and making sure I'm logged in, I'm unable to see the private comment. Happy to give you the information you need; just let me know the best way to do that.

Thanks for sending a second private message. I did delete my browser cache, so that must have been why I can see this second message. The license key is **removed*. Is that the piece of information you need?