Friday, 22 August 2014

Twelve Traits of a Change Agile Organization

Change agility is rapidly becoming a key skill of successful organizations. It is the ability to quickly respond to new developments—consumer choices, competitive threats, economic conditions, government regulations, etc.—so that opportunities are realized and challenges are managed.

Many common practices slow down an organization's response rate. Annual strategic planning, siloed resource management and static personal objectives (and incentives) encourage leaders and their teams to complete their commitments as originally agreed, regardless of its current importance.

Agile organizations align three drivers of speed: leadership, resourcing and culture. Here are traits of a nimble organization: Leaders:

View change initiatives as a portfolio of opportunities versus a list of projects managed separately

Know their roles in change including acting as an unbiased assessor of value delivery

Are prepared to alter assumptions about an initiative even if it means changing direction and abandoning unproductive work

Own the success of the change after it is launched

Resources:

Are assigned to the highest priority changes according to need versus negotiated minimum requirements

Have right people selected for key change roles including experience, capability and motivation

Are easily transferable across initiatives and roles

Are dedicated to measurement of benefits and continuous improvement

People:

See change as an enabler of ongoing success versus something to get through now

Understand the organization's vision and how the change initiatives will help achieve it

Give honest feedback that is listened to and rewarded

Discuss, share and follow lessons learned

An organization's ability to quickly change how it operates to achieve its goals is a key ability to ongoing success. As the speed of change continues to increase, it may not be an option. Adopting these traits could be a good start.