Boiler repairs

Boiler broken? There’s no need to panic. We have more than 6,000 highly-trained gas boiler engineers available who can help get your heating back on and your hot water running again.

Choose the option that's right for you.

One-off boiler repair

Just want a one-off boiler repair? Our engineer will carry out an inspection of the boiler and give you a fixed price quote for the job, no matter how big or small.

Prices range from £79 to £459 depending on how long it will take to complete the work and your location.

For this you get…

Fixed price quote, there are no hidden charges.

All labour and parts are included in the price.[3]

12 month guarantee on all work, giving you peace of mind.

Access to our expert engineers, without the need for an annual contract.

Boiler repair & cover

For a fixed price repair we’ll get your boiler working again[1] along with ongoing cover for your boiler, controls and central heating system.

Boiler repair

£99+

Fixed price

HomeCare 200™

from£22 per month

with £0 excess[2]

For this you can…

Book your repair online at a time that suits you.

No hidden extras. You’ll pay one fixed repair cost, no matter how long the job takes or what parts are needed.

Unlimited call outs for a year for your boiler or central heating system.

Why British Gas?

At British Gas, we pride ourselves on offering you an outstanding repair service.

We’re not afraid of hard work. In 2013 we completed 3.2 million breakdown visits.

Our helpline is manned 24/7, so give us a call whenever you need to.

We know you’re busy, so our engineers will call ahead of arriving, making it easier for you to plan your day.[4]

British Gas Services Limited is authorised and regulated by the Financial Conduct Authority for its insurance mediation activities. Registration number 490568.

[1] There will be an additional charge if any other work is needed for unrelated faults such as if you have called us regarding a boiler breakdown but also ask us to fix a leaking radiator.

[2] Prices available to new customers for the first year (paying by Direct Debit) and applies to most households outside the M25. Prices for households within the M25 will vary. Prices are subject to change. Your breakdown history will be taken into account in determining next year's pricing.

Our engineers carry a wide range of parts with them on their vans and will always try to fix the problem on their first visit.

However, if a part isn’t available, we’ll need to order it from our National Distribution Centre. It can usually be with your engineer the next morning (Monday–Saturday). We’ll always advise you about timelines for this.

If you want to cancel your service for whatever reason, it's a straightforward process.

Whether you have signed up for a one-off boiler repair or the repair and cover plan, you have a 14-day 'cooling off' period which starts the day any goods are delivered, or the day you accept the quotation if the job requires labour but no parts.

If you asked us to start work before the cooling off period ends, but still want to cancel, you can do so. However, we will charge you reasonable costs for any work carried out, and/or any goods installed into your property.

Once work is fully completed, or goods have been fitted in your property, you won’t be able to cancel.

If you are on the repair and cover plan and you cancel your cover agreement, you may have to pay a exit fee if we’ve already carried out any work under your agreement. This does not include your initial repair.

We use cookies to provide you with a better experience. Carry on browsing if you are happy with this, or find out how to manage cookies.