The rain saturated the box and the box feel apart when my wife tried to carry the box in. The item was metal and became wet and surface rust developed. My wife stated that she did not think the driver ever got off of the truck to deliver the package. The package was also near the road where it could have been stolen.

I tried to contact UPS and complain and my only options were to sent a package, receive a package or order supplies.Apparently they are tired of hearing complaints Pathetic Service.