From Albert Einstein to Hollywood actress Emma Watson, introverts have influenced American society in a myriad of significant ways. But schools and work spaces across the United States continue to favor the needs of extroverts over those of introverts.

As I walked around TechCrunch Disrupt NYC recently, I was bombarded with messaging, product demos and pitches. Until I met a young lady who didn't know I was a tech journo. She had one goal, after I announced that "Bitcoin isn't my thing." To change my mind.

Franklin Graham took to Facebook to announce he is moving his accounts to another bank to protest the Wells Fargo commercial featuring a lesbian couple. He is boycotting Tiffany's because they are selling wedding rings to gay couples. So is it safe to assume that he will be moving his Facebook and Twitter and Google and YouTube accounts to other media? Friendster, maybe?

Eighty four percent of millennials say that user generated content on a brand's website has some influence on what they buy. What this means is that millennials want to be heard and they want to feel listened to.

The Case Foundation and Achieve recently published a study that supports the idea that many of us in the volunteer industry have thought all along: giving back to meaningful causes is important to millennials.

Stories about post divorce relationships with former spouses most often deal with acrimony and seldom address anything positive. My circumstances are slightly unusual as my ex-wife and I have always behaved cordially to one another.

Although the market for prepaid debit cards has been steadily expanding and attracting big name financial players like American Express, consumer advocates have expressed concern about a lack of regulatory oversight.

I'm not famous, although I'm known in my field. What's different about my being known, however, is that when people know my name -- or even see me out and about at industry gatherings or certain kinds of events I frequent -- they know not only who I am, but what I represent, the kind of work I do.

The film is part of a larger effort by American Express to not only shed light on the problems with the current financial system but to also promote change - including the development of new technologies and products that inexpensively meet the financial needs of everyone.

Although we touched upon the need for gender intelligence in education and leadership last week, in our next few pieces we'll dig a bit deeper with Barbara Annis and Dr. Keith Merron, authors of Gender Intelligence, into how our expectations can shape our decisions on policy and practice.

In this exclusive feature length interview, we'll go in depth with Ms. Annis and Dr. Merron about their recent work and learn how their upcoming book, Gender Intelligence: Breakthrough Strategies for Increasing Diversity and Improving Your Bottom Line, can impact future generations.

The phrase "The customer is always right" is typically used by businesses to convince customers that they will get good service at this company and convince employees to give customers good service; however, I think businesses should abandon this phrase once and for all.

Good news travels fast. This week's announcement by CVS Caremark that they will stop selling tobacco products by October 1 was front-page news and a topic of conversation everywhere. My first thought? What a great example of a company voluntarily doing the right thing.