Like phosphorescent foxfire glowing in the forest, these gazing balls add nighttime magic to the garden. The globe absorbs sunlight during the day, then begins glowing at dusk for 2 to 4 hours. Hand-painted, so no two are exactly alike!

I purchased this product with the understanding that it was solar and would glow at night, but it doesn't. I contacted the manufacturer repeatedly and got no where. It looks okay during the day, but nothing special.

Bottom LineNo, I would not recommend this to a friend

Merchant response: These suggestions may help.

1. Phosphorescent items glow softly and the glow does not show up if there is too much ambient light (streetlights, porch light, surrounding houses, etc.).

2. If it is in direct sun in the morning but then in shade during afternoon, it is using up the energy during the afternoon & may not have any left by night.

How to Test: Put the globe into direct sun for a few hours, then bring in to a dark space to see the glow. If no glow, the item is defective. If it glows, then it is a matter of placement and choosing a better placement can help make it work.

We are so sorry to hear about this reviewer's experience! Unfortunately, we were unable to find the original order with the information that was provided. We stand behind our 100% Satisfaction Guarantee on every product, so a quick call to our friendly customer service staff at 1-800-876-5520 will get this issue resolved right away!

My 10" globe was beautiful and the stand was sturdy, but no directions came with the globe. We set the globe in the sun and waited to see it glow in the dark. No such luck !! I was very disappointed.

Was this a gift?:

No

Bottom LineNo, I would not recommend this to a friend

Merchant response: These suggestions may help.

1. Phosphorescent items glow softly and the glow does not show up if there is too much ambient light (streetlights, porch light, surrounding houses, etc.).

2. If it is in direct sun in the morning but then in shade during afternoon, it is using up the energy during the afternoon & may not have any left by night.

How to Test: Put the globe into direct sun for a few hours, then bring in to a dark space to see the glow. If no glow, the item is defective. If it glows, then it is a matter of placement and choosing a better placement can help make it work.

We are so sorry to hear about this reviewer's experience! Unfortunately, we were unable to find the original order with the information that was provided. We stand behind our 100% Satisfaction Guarantee on every product, so a quick call to our friendly customer service staff at 1-800-876-5520 will get this issue resolved right away!

This item was to "glow in the dark up to 4 hrs" I get full sun in my backyard all other solar items glow brightly this one has never glowed. Funny thing it did come with a solar adapter order form for another $25. I will hesitate from using your services again since quality control is not used.

Merchant response: We are so sorry to hear about this reviewer's experience! Unfortunately, we were unable to find the original order with the information that was provided. We stand behind our 100% Satisfaction Guarantee on every product, so a quick call to our friendly customer service staff at 1-800-876-5520 will get this issue resolved right away!