Forced to work overtime for over two years. No weekends, little commendation for effort put in. No work/life balance, and no appreciation. Constantly expected to perform new/extra duties with no extra compensation. Union.

Morning log in to phone and the many different applications that are needed throughout the day. Receive calls from overseas vender regarding telephone problems and web base helping the customers with different usage. Call different departments for information or to past the call regarding example a credit trouble. Do test call backs to the customer. Email other departments for information followups. I update records and contracts for business customers. Also work out of Que the holds 30 or more tickets to correct and advise customers. Send surveys and answer any questions that come in from different departments regarding technical trouble for virtual or telephone troubles for features on lines.

I enjoyed working with Bell, employees and management were very friendly, fairly productive and a fun place to work. The company provided employees benefit and bonuses based on work effort. Overall, working for the company was great.

Overall a good experience . Bell is a large company with lots of room to grow within the company. I recommend this company for anyone looking to work for a large corporation within the telecommunication world.

As an Operations Field Director my typical day was in various work locations across the GTA. It involved coaching techs, managers and senior managers. It also involved numerous conference calls and meetings. We always reviewed results and created action plans to change trends going in the wrong direction. The team I worked with was proactive, caring and leaders.

Company is in a highly competitive environment and is ever changing. Due to many changes in this working environment, systems, processes etc. there are changes constantly. If you like change, this is the environment for you. You will never be bored and always challenged.Co-workers supported and helped each other daily and formed a supportive bond.

• You have to cross sell and up sell to customers• You will learn about customer service, sales, and electronics• Co-workers are nice, and competitive• The hardest part of the job is to sell services to customers• The most enjoyable part of the job is when you make a sale

Good and professional people, fun and motivating environment.,excellent location. Excellent working experience with team members and customers.Would recommend work environment to my peers and would come back to work at Bell any time opportunity arise.

Generally Bell is an OK place to work. It is a bit of dog eat dog. There are people in positions that were promoted becausea)they've been around a long time andb)their buddy was doing the hiring.It doesn't mean they are the best person for the job. It is a large company and easy to get lost in the shuffle.If you don't work in Eastern Canada, you pretty much don't exist. Poor communication across all departments and marginal execution on projects, however that is fairly typical in large companies.The executive management keep talking about transforming the business from a traditional telco, yet keep reverting back to traditional products to promote to large customers. Not the best way to move ahead. The direction of Bell is unclear to me.Layoffs are fairly constant, so if you don't have the stomach for that kind of thing, this is not the place for you.I have been fortunate to receive funding to write exams, attend training and have access to a lab. All of that will contribute to my next position in another company.The skill level of my peers for the position they are in is below par. They've been at Bell a long time, have little knowledge and tend to stick with each other. I have a low opinion of them. Teamwork/sharing information doesn't compute; keeping their job does.