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JDB9910AWB Jenn-Air Dishwasher - Instructions

All installation instructions for JDB9910AWB parts

These instructions have been submitted by other PartSelect customers and can help guide you through the dishwasher repair with useful information like difficulty of repair, length of repair, tools needed, and more.

I opened the end stop of the rack, replaced the roller, and put the end stop back on. I can't believe I paid the repairman the last time $125????? An he put in a regular screw that rusted and broke the roller. Took me 3 minutes! Thanks

The dish rack had two sets of adjustable tines that had never worked.

I ordered two clips just in case. Turns out I needed both of them. Since I hadn't seen the adjustable tines installed, it took some time to figure out how to put the assembly together.

For some reason I had the dishwasher for 7 years before it occurred to me to order the replacement parts. It's much more efficient to use with the adjustable tines properly installed as I can load approximately 25% more plates than before.

Pieces of the lower dishrack were loosing the plastic coating and snapping off.

First of all, I removed the existing lower dishrack. That was a piece of cake! The part that was tricky was getting the spray arm out of the center so that it could be placed into the new dishrack. I finally figured out that I simply had to twist this piece (I think to the right) to remove it. I reversed this step to place the spray arm assembly into the new dishrack. And then VOILA...I just slid the new dishrack in place!

The bottom of our dishwasher's old utinsel basket broke out

It was so easy to find the right part on the PartsSelect website. I just had to enter the manufacturer (Maytag) and model number and up popped skematics of all the parts available. I just clicked on the drawing of the basket and placed the order. It took less that 5 minutes. The part arrived 4 days later as promised. The repair took even less time than teh ordering. I simply took the old basket out and dropped in the new one.

I'm just happy to know there is a place that has such a user friendly website and stocks so many parts for older appliances. I had my house built in 1992 and several of the appliance are original. Fortunately I always keep the owners manuals for every piece of equipment so the model and serial numbers are readily available.

Over the years I had wheels and clips turn up missing. I could not find my model number. It was not where it was supposed to be so I used the great pictures to figure out what I was missing. I guessed right because they fit perfectly. I had three wheels missing on my lower rack. I cannot believe I messed around opening and closing it for so many years without these easily ordered wheels. It took me all of 2 minutes to add everything. The best part of this order was the shockingly fast delivery time. I ordered the parts after midnight on tuesday and they were delivered, at my doorstep, on thursday. . . Just regular delivery. Great job by this company. . . . I will return!!

lower rack had rusted and tines were breaking off

The lower rack of my dishwasher was falling apart right before my eyes. Tines were breaking off and there was so much rust that my dishes were beginning to become stained. After reading the comments posted at PartsSelect, I decided to try replacing the rack instead of buying a whole new dishwasher. From the posted comments I was able to figure out that the spray tower could be easily removed if I pressed down on it and turned it counterclockwise. After removing the old rack and sliding in the new one, I simply reversed the order, pressing the plastic tower down and turning it clockwise. It was SO simple I was embarassed that I had waited so long to attempt it, and that I had considered replacing a perfectly good dishwasher just because the lower rack was falling apart! I'd also like to add that the rack came in two days! Great service, great price, great web site. Thanks!

worn out silverware basket

Ordered replacement basket online at much better price than available localy. When I recieved it discovered that it did not include the handle, but was suprised to see it labeled as "Genuine Maytag Parts" ( I realy expected a knock-off replacement part for the price difference). I was able to remove tha handle from the old basket and install it on the new one. Job done. No problem

First off, I must give thanks to Partselect.com for excellent service. They had the parts I needed, a Diagram of how the parts should go into the Dishwasher, and shipping was very quick and reasonable priced. Thank you Partselect.com.

After dinner we heard our Maytag MDB5100AWW dishwasher start grinding during its wash cycle. Needless to say we found this quite concerning, as this is not what a healthy dishwasher should sound like. After fiddling around with it, I started researching the issue and found Partselect.com where it was stated the “Discharge Housing Assembly (Discharge Pump Housing)” was a common failure point. After disassembling the “Pump and Motor” section of the dishwasher, it was confirmed that the Discharge Housing was indeed broken. Since this Dishwasher is over 8 years old, I figured that I might as well replace a few other parts as well, since I'm in there working on it.

Following the blow-up image of the Pump and Motor picture;

Unscrew part 34

Pull out part 1

Lift Part 2, which is attached to part 36

Unscrew part 5 (6 of them) from part 4, be careful not to loose part 3, sitting inside part 4

Lift out part 6 and 7

Unscrew part 8 and lift out part 9

Unscrew part 27 (three of them) and lift out part 11

The bottom plate of this part is the broken part.

Now, since we are in here replacing a part, we might as well replace a few other parts and give this dishwasher a little longer life. I opted to replace the following parts as well, being that my dishwasher was over 8 years old and the gaskets were showing some age.

Part 4 – Pump Cover and Secondary Filter Assembly; I replaced this part because food often gets caught inside the filters and will throw off the balance during a wash or rinse, thus putting premature wear on bearings and o-rings. My filter had a bunch of food on one side, and the only way to remove the food was to slit open a section of the filter, thus damaging the filter screen.

Part 37 – O-Ring that goes inside the Pump Cover and Secondary Filter Assembly. O-rings are rubber and do wear with age. My dishwasher didn't even have this o-ring; now it does.

Part 3 – Lower Spray Arm Seal; I noticed when pulling these parts out that the hard water in our living area was making these somewhat brittle. When ordering these, get two of them, as the picture indicates. If you order one, the package only contains one, and not two was the image shows it should have.

Part 11 – Discharge Housing Assembly (Discharge Pump Housing). This is the part that is making all the grinding noise. The new part will show that it is built a little differently. It appears that Maytag figured out the weak design of this part and made the replacements stronger.

Part 17 – Even though I ordered this, you don't need to order this part if you order the Part 10 kit. The part 10 kit will include this o-ring. Because its an O-ring, I replaced it; as stated above, o-rings do breakdown.

Part 25 – Pump Gasket; This part should really be called the Pump Housing Gasket, as it isolates the Pump Housing bucket and the Dishwasher tub. I bought this because my original gasket was looking pretty nasty and was coming apart.

Part 10 – Seal Kit (Motor/Pump) (Motor/Pump Impeller and Seal Assembly), this kit includes several components that if purchased separately would easily be twice the cost of this kit. Again, seals and Motor Pump seals are a good thing to replace when needing to do work inside the dishwasher.

Continuing on from the previous dis-assembly list;

Unscrew part 12 and remove part 14, 15 and 16.

Unroll part 17 (o-ring) and remove part 18.

Unscrew parts 19 and carefully remove part 20, being VERY careful to not loose part 39.

Lift out part 22, which will include the bearing inside of part 22.

Pry out part 24 with a pick (the replacement is in the kit of part 10).

To remove part 25, you must Remove part 12 of the Door Assembly (see the Door image) to reach the motor element.

Once I figured out how to get the endcap off the roller track (allow several minutes, because it was designed by some dork), I slipped the old roller off the track, put the new roller on, and clipped it to the rack. Then I put the track cap back on (really easy once you've figured out how to get it off) and it was good as new.

As for how the cap comes off, it's difficult to describe. But it may help you to know that the cap, despite what it looks like at first, is actually surprisingly long and folded on top of itself. Pulling it directly out doesn't work; you have to unfold it before there's any chance of getting it out.