It is an assurance to the customer of timely resolution (within maximum of 30 days) of all the post sales related issues.

If your case (Delivery of damaged product/ wrong shipment) is not resolved within 30days of time, customer protection gives you full flexibility to cancel your order and you can claim for full refund.

100% money back guarantee If the shipment is not dispatched within 5 working days of booking/ 15 working days after dispatch of the consignment.

How does it work

Refund will be made through NEFT,

What all it covers

You have paid for the product but didn't receive it within 20 working days of booking.

You have received a damaged/defective product or a product that does not comply with the specifications as per your original order

You have received a product with which you're not satisfied because of fit/ size.

How to reach us

Call us at 1800 -26-70115 between 10 AM to 6 PM- Monday to Saturday or drop us a message at support@compuindia.com.

Exchange Conditions

You can either claim for full refund if any of the above mentioned issues. However, in case you do not wish to cancel the order, you may place a new order of the similar value or of a higher value by paying the differential value.

Other terms and conditions:

Case stands resolved even if the exchange or the refund has been initiated.

Refunds will be done through NEFT irrespective of mode of payment chosen to place the order.

Order shipment on customer request does not comply with this

Cash on Delivery

COD is available on all items purchased on compuindia.

For systems greater than equal to INR 50,000, only 50,000 can be paid as cash on delivery and remaining has to be paid as advance money at the time of placing the order.