#::: After the Cisco Unified MeetingPlace Audio Server system comes back up, dial in to the Cisco Unified MeetingPlace Audio Server system, log in as a technician, and resume this procedure with Step 6.

#::: After the Cisco Unified MeetingPlace Audio Server system comes back up, dial in to the Cisco Unified MeetingPlace Audio Server system, log in as a technician, and resume this procedure with Step 6.

#: Phase 1 of the software upgrade starts. This is when the Cisco Unified MeetingPlace Audio Server software is upgraded. During this phase, entering Ctrl-C stops the upgrade.

#: Phase 1 of the software upgrade starts. This is when the Cisco Unified MeetingPlace Audio Server software is upgraded. During this phase, entering Ctrl-C stops the upgrade.

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#: After Phase 1 of the software upgrade is complete, the Cisco Unified MeetingPlace Audio Server system restarts and continues to Phase 2 of the software upgrade. Phase 2 is when the Cisco Unified MeetingPlace Audio Server database is upgraded. This portion of the upgrade can take up to an hour. Entering Ctrl-C has no affect on the system during this phase.

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#: After Phase 1 of the software upgrade is complete, the Cisco Unified MeetingPlace Audio Server system restarts and continues to Phase 2 of the software upgrade. Phase 2 is when the Cisco Unified MeetingPlace Audio Server database is upgraded. This portion of the upgrade can take several hours, depending on the size of the database. (Very large systems can take 30 to 40 hours.) The logs may not reflect changes for several hours due to intensive system disk activity. Entering Ctrl-C has no affect on the system during this phase.

#: When Phase 2 is complete, the modem connection terminates. After approximately 5 minutes, the Cisco Unified MeetingPlace Audio Server system comes back up and you can re-establish a modem connection.

#: When Phase 2 is complete, the modem connection terminates. After approximately 5 minutes, the Cisco Unified MeetingPlace Audio Server system comes back up and you can re-establish a modem connection.

#: To view the upgrade status, enter ''' update status '''. The Cisco Unified MeetingPlace Audio Server system displays a message with the date and time of the last update. If you see the word "operating," then the Cisco Unified MeetingPlace Audio Server is operating normally and no update is currently in progress. If you see a date and time that are more than an hour old, then the update is probably not working. Contact Cisco TAC to determine what you should do next.

#: To view the upgrade status, enter ''' update status '''. The Cisco Unified MeetingPlace Audio Server system displays a message with the date and time of the last update. If you see the word "operating," then the Cisco Unified MeetingPlace Audio Server is operating normally and no update is currently in progress. If you see a date and time that are more than an hour old, then the update is probably not working. Contact Cisco TAC to determine what you should do next.

When upgrading from Cisco Unified MeetingPlace Release 6.0 to a patch release, the maintenance release can be treated as a patch and can be installed using the patch installation procedure.

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When upgrading from Cisco Unified MeetingPlace Audio Server Release 6.0 to a maintenance release, the maintenance release can be treated as a patch and can be installed using the patch installation procedure.

When updating the Cisco Unified MeetingPlace Audio Server for major, minor, and maintenance releases, if the system has a shadow server, then the shadow server must also be updated before it can connect to the primary server.

When updating the Cisco Unified MeetingPlace Audio Server for major, minor, and maintenance releases, if the system has a shadow server, then the shadow server must also be updated before it can connect to the primary server.

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For example:

For example:

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* If you move from Release 5.4.1.5 to Release 6.0.1.11, you must update the shadow server.

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* If you move from Release 5.4(1.5) to Release 6.0(2.12), you must update the shadow server.

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* If you move from Release 6.0.0.25 to Release 6.0.1.11, you must update the shadow server.

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* If you move from Release 6.0(0.25) to Release 6.0(2.12), you must update the shadow server.

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* If you move from Release 6.0.0.24 to Release 6.0.0.25, you do not have to update the shadow server, but it is recommended.

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* If you move from Release 6.0(2.9) to Release 6.0(2.12), you do not have to update the shadow server, but it is recommended.

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* If you move from Release 6.0(1.11) to Release 6.0(2.12), you must update the shadow server.

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Due to CSCsl56348, the shadow server must be set to primary mode before a major upgrade (for example, from Release 5.x to Release 6.x). Remove the shadow server from the network before beginning the upgrade. After the upgrade, reset the server to shadow mode and reconnect it to the network.

Procedure

In the Cisco Unified MeetingPlace section, click the MeetingTime link.

Download the file for the current version of MeetingTime.

Using any commercially available CD-ROM burner program, burn the ISO image onto a CD. Do not exceed a speed of 8x when burning the image onto the CD.

Confirm that the file SetupMeetingTime<version>.exe was created (on the local disk or optional CD-ROM).

If you do not see the file, contact Cisco Network Consulting Engineering (NCE) for assistance.

Run the installer, or copy the contents of the CD to a shared network folder and then run the installer from that location.

Upgrading the Audio Server Software to Release 6.0 from Release 5.x

If you already have the Cisco Unified MeetingPlace Audio Server hardware and are using Cisco Unified MeetingPlace Audio Server Release 5.3 or 5.4 software, you must upgrade the Cisco Unified MeetingPlace Audio Server software yourself if you want to use Release 6.0.

Using any commercially available CD-ROM burner program, burn the ISO image onto a CD. Do not exceed a speed of 8x when burning the image onto the CD.

After burning the CD, confirm that the directory structure \UPDATE\<version> was created.

To Upgrade the Cisco Unified MeetingPlace Audio Server Software

Caution! During the software upgrade, do not try to stop the upgrade or restart the Cisco Unified MeetingPlace Audio Server system. This can have very serious effects on the Cisco Unified MeetingPlace Audio Server system data and program integrity.

Insert the upgrade CD-ROM into the CD-ROM drive.

Note: If you are upgrading the software from a remote location, have someone at the site insert the CD-ROM for you.

If you are upgrading the software from a remote location, dial in to Cisco Unified MeetingPlace by using the modem.

Telnet as a technician to the Cisco Unified MeetingPlace system.

Enter the default username and the default password. If you have changed the default password, use the new password.

Note: The default username is admin, and the default password is cisco.

Shut down the Cisco Unified MeetingPlace Audio Server software by entering down .

Note the current time.

Save the session capture to your desktop with the filename upgrade.txt . If something unexpected occurs during the update process, Cisco TAC will need this log.

We strongly recommend that you capture the upgrade session to a log file.

Begin the software upgrade process by entering update .

Enter 1 when the Cisco Unified MeetingPlace system displays a menu of upgrade sources. The update is from a CD-ROM. For example:

meetingplace:tech$ update

Update is from

1) CD

2) Diskette

3) Remote File

4) Local File

q) (Quit Update)

Enter choice:

When the drive is quiet and you are ready to install the software, press Enter. This takes about a minute. The Cisco Unified MeetingPlace system checks the CD-ROM drive for update file sets.

When you are asked to confirm the update set, enter y . This starts the software upgrade. The Cisco Unified MeetingPlace Audio Server system reads the CD-ROM for approximately 3 minutes.

After the Cisco Unified MeetingPlace Audio Server system comes back up, dial in to the Cisco Unified MeetingPlace Audio Server system, log in as a technician, and resume this procedure with Step 6.

Phase 1 of the software upgrade starts. This is when the Cisco Unified MeetingPlace Audio Server software is upgraded. During this phase, entering Ctrl-C stops the upgrade.

After Phase 1 of the software upgrade is complete, the Cisco Unified MeetingPlace Audio Server system restarts and continues to Phase 2 of the software upgrade. Phase 2 is when the Cisco Unified MeetingPlace Audio Server database is upgraded. This portion of the upgrade can take several hours, depending on the size of the database. (Very large systems can take 30 to 40 hours.) The logs may not reflect changes for several hours due to intensive system disk activity. Entering Ctrl-C has no affect on the system during this phase.

When Phase 2 is complete, the modem connection terminates. After approximately 5 minutes, the Cisco Unified MeetingPlace Audio Server system comes back up and you can re-establish a modem connection.

To view the upgrade status, enter update status . The Cisco Unified MeetingPlace Audio Server system displays a message with the date and time of the last update. If you see the word "operating," then the Cisco Unified MeetingPlace Audio Server is operating normally and no update is currently in progress. If you see a date and time that are more than an hour old, then the update is probably not working. Contact Cisco TAC to determine what you should do next.

When upgrading from Cisco Unified MeetingPlace Audio Server Release 6.0 to a maintenance release, the maintenance release can be treated as a patch and can be installed using the patch installation procedure.

About Upgrading Shadow Servers

When updating the Cisco Unified MeetingPlace Audio Server for major, minor, and maintenance releases, if the system has a shadow server, then the shadow server must also be updated before it can connect to the primary server.

For example:

If you move from Release 5.4(1.5) to Release 6.0(2.12), you must update the shadow server.

If you move from Release 6.0(0.25) to Release 6.0(2.12), you must update the shadow server.

If you move from Release 6.0(2.9) to Release 6.0(2.12), you do not have to update the shadow server, but it is recommended.

If you move from Release 6.0(1.11) to Release 6.0(2.12), you must update the shadow server.

Due to CSCsl56348, the shadow server must be set to primary mode before a major upgrade (for example, from Release 5.x to Release 6.x). Remove the shadow server from the network before beginning the upgrade. After the upgrade, reset the server to shadow mode and reconnect it to the network.