A career with a heart goes beyond job satisfaction. It means being delighted with every job in your career. It’s waking up every morning excited to get to work. A career with a heart is a career that is self-directed, generates positive emotions and is integrated with overall life of the individual. Developing such a career takes hard work — and is built on a series of mindful negotiations.

Many large organizations face challenges in managing the demands of external non-market environments — political and social aspects of their working environment. This Idea suggests the creation of a chief external officer and gives some guidance on how to ensure their success.