Career Advice

Are you conscious of how you react as a leader when someone makes you angry? With an attack or with kindness? I once worked with a head of sales who, when things were not going his way, would curse out…

Does it irritate you when someone says “I told you so” to you? You’d be quite normal if it does. There is nothing quite as annoying as having a know-it-all tell you that they knew better than you all along…

So you want to work for a startup! You’ve been talking to one that you think is going somewhere and will give you the experience you want, you like the people and the title, job and salary sounds right for…

What do you think of when you think of being sold to? A salesman? Speed and feed? Talking your ear off with feature function? Closing you with obvious closing questions? Sadly, still today, despite everything we know, many people sell…

I was struck by the interesting interview with Beth Comstock of GE in the NYT today – where she says “you have the permission to try something new”. In this case she is talking about innovation but innovation is not…

It’s always nice to talk about all the things you can do right in your career and in the office, but sometimes it’s worth focusing on what you should not do because it’s so hard to recover. There are two…

Customers are usually really fun to work with, but sometimes you run into a difficult one, a classic “tough customer”. So what do you do when you have to work with a customer who is a true bully? You know,…