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National Account ManagerFiberlink Communications

THIS JOB HAS EXPIRED

Fiberlink is an exciting, fast growing company delivering the next generation of cloud-based enterprise mobility management solutions, the hottest segment in technology today. Our award winning MaaS360 platform simplifies mobile device management (MDM), mobile application management (MAM), and secure document sharing in the BYOD era. Trusted by small businesses, government agencies, universities, and large enterprises worldwide, MaaS360 enables mobile policies that boost productivity, protect employee privacy, and secure sensitive data across smartphones, tablets, and laptops. Backed by 20 years of experience and the most responsive customer service in the industry, MaaS360 helps organizations transform business operations and reduce the costs of supporting the expanding mobile workforce.

To help support our amazing growth, we are seeking a National Account Manager for our Blue Bell office.

POSITION DESCRIPTION:

Fiberlink is currently seeking a National Account Manager to join our rapidly growing team. The National Account Manager?s primary responsibility will be to manage and expand relationships with our key in-house accounts. In this role you will, report to our Director of National Account Sales and will coordinate with multiple departments to drive successful growth within our existing client base.

You interact daily with C-level Executives and have the opportunity to further develop Fiberlink?s relationships to directly impact the company?s bottom line.

RESPONSIBILITIES:

? Oversee the complete customer lifecycle from proposal creation to implementation to ongoing support
? Develop long term Fiberlink customers by providing customer sales support to build relationships, references, and revenue
? Develop relationships with new accounts through referrals and company-driven marketing activities
? Prepare RFP responses, proposals, and other sales-related documents that enable the company to expand its relationships with existing customers
? Interact directly with customers via onsite or remote client meetings
? Prepare, perform and assist with product demonstrations
? Communicate with our sales, marketing, and operations teams to ensure that all aspects of customer lifecycle are properly coordinated
? Follow up on customer requests and act as customer?s advocate to Fiberlink internally
? Work with our Technical Support team to oversee timely and accurate resolution and communication regarding customer issues
? Communicate customer enhancement requests to improve product features
? Dynamically adjust to customer needs and revenue
? Prepare and distribute sales reports for internal meetings
? Utilize advanced features of PowerPoint, Excel, and Word to customize presentations, create detailed spreadsheets, models and complex proposals.
? Utilize Salesforce.com, for sales opportunity distribution, tracking, and reporting