Miki Travel recently invested in two online booking systems to facilitate ease of doing business and enhance confirmation speed.

In January, the company’s online group hotel booking system went live, enabling its 14 markets in Asia to communicate and deal directly with hotel suppliers in Europe.

In addition, an online booking system for group bookings to restaurants and food outlets in Europe is in the works. Set to go live in 2019, this will work the same way as the group hotel booking system, enabling Miki’s representatives in Asia to deal directly with restaurant and food outlet suppliers without having to go through Miki’s staff in Europe.

The company is also developing a Michelin-star restaurant programme for restaurants that can serve tour groups.

Nearly 70 per cent of travel buyers say that enforcing policy is one of the most challenging aspects of their job, but new research also identified a large gap in traveler knowledge of policy when it comes to booking hotels.

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