Glenmuir Enhance Customer Service Experience With B2B Online Platform

23 August 2019

Glenmuir, the Scottish heritage golfwear brand has launched a new B2B online platform (www.glenmuirpro.com) as part of their aim to become the most simple and efficient company to deal with in the golf industry. The company, which also operates brands Sunderland of Scotland and MacWet golf, are widely recognized for their world class customer service, product quality and comprehensive stock service, and this commitment is further reinforced with the launch of this platform.

Douglas Bryson, Glenmuir and Sunderland of Scotland’s Customer Service Manager commented, “We all operate as a family here to jointly serve our customers and we believe this new platform will further enhance our trade customer service experience. We now offer three ways which we can service our customers, 1) through our friendly customer service agents based here in Lanark, 2) via our network of experienced sales managers and agents covering 30 countries and now 3) using our very own brand new B2B online platform. This three pronged approach will help us achieve our aim of being the easiest and most efficient company to deal with in the golf industry”.

Trade customers can visit www.glenmuirpro.com and use their Username and Password which has been emailed to them (please check your junk folder if not received). On the B2B platform you will be able to:

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The TGI Golf Partnership, Europe’s leading golf retail services group, is a unique business in the
golf industry, as we are equally owned by each of our Partners. Our business is dedicated to our
Partners, working solely for their benefit and profitability and that of our carefully selected
Suppliers. Partners invest in TGI Golf rather than pay a membership fee and share the profits we
create, while our Suppliers benefit from the success of our unique business, powered by PGA
Professionals. Over the last decade TGI Golf has paid back more than £1 million to our Partners in
cash dividends.