Media Kit

Backgrounder
Zappos is a national company devoted to providing consumers with shoes, home products
and many accessories.
They have a core set of values that clearly define and represent the beliefs
and traditions that have been followed since 1999.
The...
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Backgrounder
Zappos is a national company devoted to providing consumers with shoes, home products
and many accessories.
They have a core set of values that clearly define and represent the beliefs
and traditions that have been followed since 1999.
The mission of Zappos is to provide the best
customer service possible.
Their belief is that customer service is not just a department.
They continue to grow as a company based on their philosophy, culture, brand and
business strategies.
The 10 values of the Zappos family are deliver quality service, embrace and
drive change, create fun and a little quirkiness, be adventurous, pursue growth, build open
relationships, build a positive team, do more with less, be determined and be humble.
These
values drive every individual at Zappos to provide quality service and efficiency to all
consumers.
The company is based in Henderson, Nev.
, and has partnered with several companies for
products in the past.
As of Nov.
1, 2009, Zappos.
com, In
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