Highly recommend that you consider using a card reader to download you pictures. You insert the camera's memory card into the reader, and then insert the reader into a USB port on your computer. The card then shows up as a hard drive so that you can simply copy/paste or drag your picture files onto your computer. Card readers are much more faster in downloading pics, do not require the use of your camera's batteries, and provide much more reliable downloading of the pictures (fewer errors). They're also VERY inexpensive these days. Here are some examples from Amazon:

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Any pictures you have taken in the past should be safely stored on the memory card. Make sure you copy them onto your computer to ensure you don't lose them while fiddling with your camera. You can use either an external card reader or you might be able to connect your camera to a computer using a USB cable.
A lens error is one that the average user can diagnose and fix. It usually requires a trained technician or worse (but sometimes cheaper), a replacement camera. You have already experienced that the camera will not take pictures with the lens error.
Good luck.

you can do something 1.take picture in camera .2.copy the of the picture .3.go to the picture you want to put in camera .4.past the name on the picture. 5.change the dimensions of the picture to 3264x2448 or 2448x32646.then put the picture in camera (sd card)its work with me

Hello llerretwatts, my dad often has a hard time with this. there are two ways i know of to do this. most cameras come with a usb cord that plugs into the camera and also into the computer. the newer the computer the easier it should be. most newer ones will recognize the camera as soon as both ends of cord are plugged in and the camera is turned on. the computer should direct you step by step from that point on. other newer computers also have ports in them that the memory card can be taken out of camera and placed into the slots. my laptop is this way.

if your trouble comes after this part, maybe you can fill me more as to the specifics of the problem