I am super unhappy with this phone.

‎05-20-201101:20 PM

Ok so I've had it for like a week and a half now.... the volume goes up and down on its own, the backlight goes off every two seconds and the home button never works. I've tried everything. What do I do??? Please don't tell me to change my backlight settings, I'm not a complete idiot.

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Re: I am super unhappy with this phone.

‎05-20-201101:26 PM

Do you hve a screen protector or case on the phone? Backlight going off could have to do with a case that is to close to the proximity sensor - volume buttons could also be effected by a case that is to tight.

Re: I am super unhappy with this phone.

‎05-20-201101:44 PM

I have to go with AlphaDog. The Citrus I have has never shown those symptoms and they're not seemingly related. If you aren't using a case and a factory reset doesn't affect it, something serious is wrong.

Re: I am super unhappy with this phone.

‎06-02-201112:46 PM

By doing the same exact thing, do you mean (1) the volume changes on it's own, (2) the screen times out in two seconds, and (3) the home button doesn't work? I don't see how the battery could be the problem. These issues don't have any obvious commonality. The Citrus I have never behaved like that. - MarkC

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