Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things. Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.
We are recruiting to fill the position below:

Undertakes analysis of customer and market requirements, translates such requirements internally and responds effectively to customers.

Engages with account teams and end customers to assess customer requirements, defines network architectures and solutions, contributes directly to tenders /customer proposals. Possess a strong combination of technical understanding and business skills while acting as IP advocate within the MEA Region.

Contributes to account strategies and direction by promoting IPD solutions and business practices.

Other Requirements:

A reasonable amount of travel should be expected as this is a MEA wide role requiring high customer contact.

Requests for support material may be required in short timescales enforced by the customer so time management skills are vital.

The job requires a very good view of customers’ network architectures and practices and therefore must understand a customer operational processes and confidentiality concerns.

Because the role is an integral part of the EMEA RBC, the ability to work as part of a distributed team is critical.

The role will require international travel, sometimes at short notice. A flexible approach to work, especially when communicating with other NOKIA groups, is essential, as is the ability to thrive under pressure and prioritize tasks.

Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things. Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.

We are recruiting to fill the position of:Job Title: Account Manager

Location: Any City, Nigeria

Job Requirements

Account Manager with a robust knowledge of the Telecoms Portfolio (products and services)

In-depth knowledge of the Customer operations to manage the Nokia Key Telco Account

Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things. Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.

Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things. Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.

Shares project experience and best practices, knowledge of project management processes, tasks and tools with other project managers.

Plans and manages internal and external resources. Is responsible for internal and external project reporting.

Represents the customer’s requirements back to NSN/account team to anticipate new business opportunities.

Provides leadership and manages large project teams effectively.

Acts as primary project interface to the customer ensuring good customer satisfaction and developing the customer relationship.

Position Description
Network Operations Business Manager has end to end accountability for Operational Delivery Projects with attributes:

Project Type: B

Annual Business volume >€12M

Risk: High or lower

Strategic Impact: Medium to High

Project Phase: All

Project Duration Unlimited

Operational Impact: High

Mission:

Accountable for delivering the entire scope of customer operational delivery and products and services – to the customer within the assigned area of responsibility.

Main responsibilities on E2E planning and management of financial and operational performance.

Ensures operational management based on Operations & Business management principles and in full alignment with NSN MoO and applicable BL guidelines

Summary of key activities:

Customer Relationship Management

Managing financial and non-financial Performance

Updating of the Operational Set-up/Transition and Transformation Plans

Risk Management

Key Stakeholder Management(CT , MS BL , Procurement )

Leading the Network Operations Team

Contribution to Service Business/Solution Creation

Operational Management Planning

Monitoring and Controlling Operational Execution

Position Requirements

The candidate should have a minimum of a university degree in Telecommunications, Computer Science or equivalent experience in technical or business fields.

A minimum of 10+ year’s network operations experience in both fixed and mobile networks in multiple international environments.

2-3 years of sales support experience in managed service including value based argumentation and operations cost modeling.

Due diligence experience covering at least a due diligence study of a large operator would be a good value add.

At least 3-5 year with prior experience on managing large international Operations . 10 years management experience managing teams of more than 30 subordinates. Past experience in managing and being responsible budgets in excess of R100mil both cost control and profitability.

How to Apply
Interested and qualified candidates should:Click here to apply Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G,the Cloud and the Internet of Things. Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.

Shares project experience and best practices, knowledge of project management processes, tasks and tools with other project managers.

Plans and manages internal and external resources. Is responsible for internal and external project reporting.

Represents the customer’s requirements back to NSN/account team to anticipate new business opportunities.

Provides leadership and manages large project teams effectively.

Acts as primary project interface to the customer ensuring good customer satisfaction and developing the customer relationship.

Position Description
Network Operations Business Manager has end to end accountability for Operational Delivery Projects with attributes:

Project Type: B

Annual Business volume >€12M

Risk: High or lower

Strategic Impact: Medium to High

Project Phase: All

Project Duration Unlimited

Operational Impact: High

Mission:

Accountable for delivering the entire scope of customer operational delivery and products and services – to the customer within the assigned area of responsibility.

Main responsibilities on E2E planning and management of financial and operational performance.

Ensures operational management based on Operations & Business management principles and in full alignment with NSN MoO and applicable BL guidelines

Summary of key activities:

Customer Relationship Management

Managing financial and non-financial Performance

Updating of the Operational Set-up/Transition and Transformation Plans

Risk Management

Key Stakeholder Management(CT , MS BL , Procurement )

Leading the Network Operations Team

Contribution to Service Business/Solution Creation

Operational Management Planning

Monitoring and Controlling Operational Execution

Position Requirements

The candidate should have a minimum of a university degree in Telecommunications, Computer Science or equivalent experience in technical or business fields.

A minimum of 10+ year’s network operations experience in both fixed and mobile networks in multiple international environments.

2-3 years of sales support experience in managed service including value based argumentation and operations cost modeling.

Due diligence experience covering at least a due diligence study of a large operator would be a good value add.

At least 3-5 year with prior experience on managing large international Operations . 10 years management experience managing teams of more than 30 subordinates. Past experience in managing and being responsible budgets in excess of R100mil both cost control and profitability.

Nokia invests in technologies important in a world where billions of devices are connected. We are focused on three businesses: network infrastructure software, hardware and services, which we offer through Nokia Networks; location intelligence, which we provide through HERE; and advanced technology development and licensing, which we pursue through Nokia Technologies. Each of these businesses is a leader in its respective field.

Through Networks, Nokia is the world’s specialist in mobile broadband. From the first ever call on GSM, to the first call on LTE, we operate at the forefront of each generation of mobile technology. Our global experts invent the new capabilities our customers need in their networks. We provide the world’s most efficient mobile networks, the intelligence to maximize the value of those networks, and the services to make it all work seamlessly.

Job Title: Field Operations Manager

Job description

Leads and facilitates the team in reaching their targets, with the responsibility of personnel management aspects. Ensures operational efficiency by developing working practices, processes and methods. Drives customer satisfaction activities in own area.

Main Responsibility AreaResponsible for implementing strategies in own site/technology/ functional area. Has full responsibility for career and competence development, resourcing and recruiting in his/her unit/area/centre. Has final short- term planning and cost control responsibility for own area. Builds an environment that supports cooperation and cohesiveness among the work team and with other areas within the organization. Responsible for implementing customer satisfaction improvements in own responsibility area.

Position DescriptionManages and monitors day-to-day operations of the in-country network to ensure that network performances are meeting the KPI’s. Directs the work efforts of managers and supervisors. Is responsible for hiring, firing, performance appraisals, and pay reviews.

Position Requirements• 8+ years with University Degree in telecommunications or IT; at least 2 – 5 years leadership experience
• Advanced Diploma with over 10 years of experience
• Able to handle, prioritize, multiple projects simultaneously
•Abel to operate in a performance driven organisation
• Knowledge of English and/or French

Company Information
Nokia invests in technologies important in a world where billions of devices are connected. We are focused on three businesses: network infrastructure software, hardware and services, which we offer through Nokia Networks; location intelligence, which we provide through HERE; and advanced technology development and licensing, which we pursue through Nokia Technologies. Each of these businesses is a leader in its respective field.

Through Networks, Nokia is the world’s specialist in mobile broadband. From the first ever call on GSM, to the first call on LTE, we operate at the forefront of each generation of mobile technology. Our global experts invent the new capabilities our customers need in their networks. We provide the world’s most efficient mobile networks, the intelligence to maximize the value of those networks, and the services to make it all work seamlessly.

Job Title: Senior Project Director – Airtel Nigeria

Independently manage projects with high risk and complexity ensuring good profitability and quality. Ensure customer satisfaction with delivery and implementation of services. Has overall profit and loss responsibility for the project.

Main Responsibility AreaManages projects ensuring good profitability by efficient cost controlling and resource management. Provides leadership and manages large project teams effectively. Acts as primary project interface to the customer ensuring good customer satisfaction and developing the customer relationship. Shares project experience and best practices, knowledge of project management processes, tasks and tools with other project managers. Plans and manages internal and external resources. Is responsible for internal and external project reporting. Represents the customer’s requirements back to NSN/account team to anticipate new business opportunities.

Position DescriptionThe Project Director is responsible for large and complex projects of differing types in the context of Nokia specific requirements.
Responsibilities:-
1. Preparing, planning, executing, monitoring, controlling & closing the project or sub project according to contractual scope and commitment against project budget.
2. Overall responsibility of implementation of services in delivery scope & final acceptance.
3. Monitor scope, implement change control process and handle change management & ensure customer acceptance for the system or service.
4. Planning & managing resources within the project as well as leading project teams.
5. Setting up and maintaining clear and effective internal and external communication within customer and project teams.
6. identify, analyze risks, plan and implement risk response actions.

Project Execution
1. Is familiar with the established procedures for steering & controlling financial aspects of the project.
2.Knows the requirements and process of EMTS
3. Knows the economic indicators of projects and considers them in regular project calculations and reviews.
4.Enusres invoices are prepared, controls receivables, costs and expenditures.
5.Is able to report at any time financial figures and status of the project.
6. Supports the optimization of cash flow, setting and realization of cash points , provision for liabilities.
7.Communicates regularly with cost and progress manager and F&C
8. Monitors the performance of subcontractors /partners and escalates in case of problems with regard to quality and interworking.
9.Provides consultant support to customer in his decision making.

Project controlling and Reporting
1. Reports progress and latest estimates to the CT, subregion and service line.
2. Ensures financials are correctly updated in systems at all times.

Project Closing
1.At the end of every project, provides individual feedback to employees (together with the line manager) on topics like perfomance, engagement and recommends future development plan.
2. Reflects actions, opinions and feedback of customer
3. Creats lessons learnt documentation

Nokia invests in technologies important in a world where billions of devices are connected. We are focused on three businesses: network infrastructure software, hardware and services, which we offer through Nokia Networks; location intelligence, which we provide through HERE; and advanced technology development and licensing, which we pursue through Nokia Technologies. Each of these businesses is a leader in its respective field.

Through Networks, Nokia is the world’s specialist in mobile broadband. From the first ever call on GSM, to the first call on LTE, we operate at the forefront of each generation of mobile technology. Our global experts invent the new capabilities our customers need in their networks. We provide the world’s most efficient mobile networks, the intelligence to maximize the value of those networks, and the services to make it all work seamlessly.

We are recruiting to fill the position of:

Job Title: Sr. Engineer – Configuration Management

Location: Abuja
Job Description

Plans and performs technical activities to service the customer and brings expertise to customer site on need basis.

Main Responsibility Area

Plans and executes technical tasks requiring specialist skills in own professional area.

Works independently with the responsibility for solving customer request cases and reporting according to processes. Identifies and solves technical problems.

Shares knowledge in own professional area.

May support areas by participating in emergency and 24/7 duty.

Position Description

Ensure that the BSS/RAN data stored in the Network Operation Centre corresponds to the data in the field

Create/Extend new sites/ existing sites (parameters, SW, HW config.)

Keep records on new installations

Implement and coordinate activities such as integration of new sites, TRX expansion, BTS /NodeB rehoming, ET cutover, and site upgrade.

Configuration/Definition via NMS or MML of BTS Parameters, Handover Control Parameters, Power Control Parameters, TRX parameters and all BSS related parameters, as specified in work orders.

Implementation of Work orders and Changes in parameters of the network for optimization

Nokia invests in technologies important in a world where billions of devices are connected. We are focused on three businesses: network infrastructure software, hardware and services, which we offer through Nokia Networks; location intelligence, which we provide through HERE; and advanced technology development and licensing, which we pursue through Nokia Technologies. Each of these businesses is a leader in its respective field.

Through Networks, Nokia is the world’s specialist in mobile broadband. From the first ever call on GSM, to the first call on LTE, we operate at the forefront of each generation of mobile technology. Our global experts invent the new capabilities our customers need in their networks. We provide the world’s most efficient mobile networks, the intelligence to maximize the value of those networks, and the services to make it all work seamlessly.

Job Title: Radio Solution Manager

Job Summary

To increase Nokia Networks product and system solutions sales, utilizing wide experience in technologies with defined customers and prospects in proactive sales and marketing support activities.Main Responsibility Area Sales and marketing support via wide technical sub-system level expertise and good internal/external business understanding. Providing viable business solutions to customers and demonstrating their value. Handling complex problems and/or co-coordinating work which may extend beyond own area of expertise. Sharing expertise. Anticipating client needs, investigating underlying causes and identifying short and longer-term solutions; creating and leading business development.Position Description The Radio Solution Manager takes the end to end solution ownership in MBB Radio related opportunities for some CT in Angola. The general scope of this position will be driving the MBB RA business and he will be working as one team member in the CT generating MBB RA business. As a key contact Solution Manager within the CT for MBB Radio and towards customer. He will be the anchor for marketing and consultation for RA solutions, whereby he will contribute in maintaining, creating and expanding the RA business in the related CT. Mainly by:

Nokia invests in technologies important in a world where billions of devices are connected. We are focused on three businesses: network infrastructure software, hardware and services, which we offer through Nokia Networks; location intelligence, which we provide through here; and advanced technology development and licensing, which we pursue through Nokia Technologies. Each of these businesses is a leader in its respective field.Through Networks, Nokia is the world’s specialist in mobile broadband. From the first ever call on GSM, to the first call on LTE, we operate at the forefront of each generation of mobile technology. Our global experts invent the new capabilities our customers need in their networks. We provide the world’s most efficient mobile networks, the intelligence to maximize the value of those networks, and the services to make it all work seamlessly.

We are recruiting to fill the below position:
Job Title: Operations Director

Ref No: 77512Location: Lagos

Job Summary

Manages and leads a functional group of people globally (providing services to the customer) or multifunctional groups in a geographical area, with full responsibility of all personnel management aspects.

Develops service and support portfolios and capability.

Drives customer satisfaction improvement in product/service line.

Main Responsibilities

Responsible for contributing and implementing the strategy for the product/service line.

Has final planning and execution responsibility for the own area.

Has global responsibility for goal setting, operations, resourcing, results and competence development of the product/service line.

Provides frame and support for success of organization.

Ensures good cooperation across organisational units.

Responsible for the continuous development of the operations in own area.