Serving as the core of any automation program, basic automation can eliminate errors, reduce biases and perform transactional work in a fraction of the time.

According to a recent IBM study, 91 percent of organizations use at least some basic automation. Take IBM’s 5-minute assessment to see if you’re one of them.

Advanced automation combines technologies

IBM artificial intelligence (AI) technologies enhance automation solutions in ways that few competitors can match. Robotics, coupled with machine learning, natural language processing and analytics, extends the reach and range of automation. This approach can derive insights and recommendations designed to improve outcomes and create higher levels of productivity across your workforce.

Advanced automation brings together man and machine to integrate multiple systems and work together to execute functions across an enterprise. Supporting more complex processes that rely on unstructured data, it helps with knowledge management and decision support for work requiring greater levels of expertise.

More companies are using automation to take front-office and back-office operations to the next level. While automating simple, repetitive processes through RPA is becoming more common, many organizations are still challenged with where to start and how to meet their full potential. IBM Automation Services can help.

The IBM approach to transformation reflects a broad spectrum of business needs, from basic task automation through RPA to intelligent automation with advanced analytics and cognitive technologies. Digital labor strategy, change management and continuous improvement principles are the basis of how IBM drives transformation to optimize and sustain measurable business benefits for your enterprise.

“Small steps add up. Now is the time to use automation technology to underpin change in one part of your business — then disrupt the competition and see impactful results in ROI, efficiency and more personalized customer interactions.”