Getting around

At a glance

Key facts

Hotel size

This hotel has 418 rooms

This hotel is arranged over 6 floors

Arriving/leaving

Check-in time starts at 2 PM

Check-out time is noon

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. Guests staying at this property on December 31 are charged mandatory Gala Dinner fees, collected at check-in.
This property's Christmas Eve Gala Dinner is optional, and a fee is charged at check-in to guests who wish to attend.

Required at check-in

Credit card or cash deposit required

Government-issued photo ID required

Travelling with others

Children

Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding

Also popular with travelers from the USA

Special features

Spa

Let's Relax SPA has 10 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision.

Dining

The Bistro - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.

Check in was poorly handled! Took more than 30 minutes to check in! The rollaway bed provided couldnt fit an adult! There were only 2 towels for 3 persons when we checked in. Location - if you try the return to the hotel after the mall is closed, you would have to take a long way back to the hotel.

Feb 22, 2019Verified Hotels.com guest review

Zulkifli, us2 night family trip

Very Good 8.0

Great location, but Wifi was very slow in rooms. Otherwise it was an enjoyable stay.