Bebe is a US-based women’s retail brand that was founded in 1976 by an Iranian named Manny Mashouf. The retail company is headquartered at California and produces top quality apparel and accessories for women of all ages. The company operates over 300 stores across the US, Canada, Puerto Rico, District of Columbia and US Virgin Islands and also has its international operations in multiple countries across the UAE and Asia. The company markets its products under three different names and they include, Bebe, BebeSport and 2B Bebe. Over the years, the retail giant has carved an image of being the most contemporary and upscale brand and is considered one of the most favorite retailers of modern women. Bebe launched bebe.com in 1998 and the online store continues to provide an outstanding shopping experience to all its visitors.

Key Facts about Bebe Stores

Leading retailer for women’s apparel and other fashion accessories

Founded in 1976 by Manny Mashouf

Headquartered at California, US

Owns more than 300 stores under the name Bebe, BebeSport and 2B Bebe

Operates its outlets across the US, Canada and multiple countries in the UAE and Asia

Bebe Stores Video

What types of products are available at Bebe Stores?

Bebe Stores acts like a one-stop destination for all types of women’s clothing, accessories, jewelry, shoes and watches. The main product categories at Bebe Stores are:

Dresses

Tops

Bottoms

Jeans

Jackets & Coats

Logo

Shoes

Accessories

Bebe coupons from PromoPony can be applied across all the above product categories. Customers can also purchase gift cards (delivered via mail) or e-gift cards (delivered via e-mail) and both types of gift cards can be redeemed online or at one of the Bebe Stores outlet in the US.

Join Club Bebe to enjoy great savings and other fantastic benefits

Customers can join Club Bebe by signing up online and get notified about new products, discount offers and earn points with each purchase. ClubBebe members can also save more as they will be eligible for free standard shipping services and free returns. All members of the program get surprise birthday gifts and offers and can gain access to exclusive in-store and online product offers.

How do I place an order with Bebe Stores?

To place an order with the online store of Bebe Stores, following the below steps:

Step 1: Browse through the product categories to find the most relevant subcategory of products.

Step 2: When the desired product is found, the product name must be clicked.

Step 3: The complete summary of the product and its specifications appear on the screen. Customers can review every single detail, read customer reviews and choose size and color options if applicable.

Step 4: To checkout the product, click on the “Add to Bag” option and for reviewing the product at a later point in time, click on “Add to Wish List”.

Step 5: When the product is added to the shopping bag, a pop-up screen appears on the right corner of the screen and prompts the customer to checkout the product.

Step 6: Click on the checkout option from the screen and view a complete summary of all products purchased thus far. Review the total cost of the order and apply PromoPony coupons before proceeding further.

Step 7: Continue to checkout the product either by signing into the Bebe account or as a guest shopper.

Step 8: The customer must enter the shipping address, the shipping method and the payment details to complete the order.

Step 9: Once the payment is confirmed, a confirmation mail is sent to the email of the customers.

Delivery Options at Bebe Stores

Bebe Stores delivers orders to all the states of the US, Puerto Rico, US Virgin Islands, Hawaii, Alaska and all other US territories. Bebe Stores supports three shipping methods and they are explained below:

1)Standard Shipping

Standard shipping of orders takes about 2-8 business days within the 48 contiguous states of the US and charges $7 for orders below $100 (free for orders above $100). Standard shipping is also available for AFO, FPO and DPO addresses within the US. Standard Shipping to Hawaii and Alaska takes about 2-4 business days and is charged $20. Standard shipping to Canada costs $10 (free for orders above $200) and the delivery time ranges between 5-6 business days.

2)Express Shipping

Express shipping of order within the 48 contiguous states takes 2 business days and charges $15. Express shipping can also be chosen for orders from Puerto Rico and US Virgin Islands and the charges involved are $25 and $60 respectively. A special “Express Saver” shipping option is available for orders from Canada. This option costs $40 and orders are delivered within 2-3 business days.

3)Next Business Day Shipping

This method of shipping is available only within the 48 contiguous states of US and orders must be placed before 1 PM Pacific Time to be qualified for this service. Next Business Day Shipping option involves a cost of $25.

Apart from these three options, orders with shipping address from the other US territories are always delivered through Basic SurePost for a cost of $10. Delivery time for these orders vary between 6-8 weeks.

Apart from these shipping options and the pertaining rules, customers of Bebe are recommended to glance through the following shipping regulations:

Bebe uses only UPS and USPS for shipment of its merchandise.

To track one’s order, the customer must create an account with Bebe Stores and use the Order History link to learn the status of their order. Guest shoppers of Bebe Stores can also use the Order Status link and track the shipment status by using the order number from the order confirmation email.

For shipping to Canada, orders can take up additional delivery time and custom clearance fees may also be charged.

Returns at Bebe Stores

To return a product to Bebe Store on the basis of quality issues or shipment mistakes, the process must be initiated within 21 days from the date of purchase. Products that are returned must not be used, defaced or removed from their original package. Also, price tags and brand labels must not be removed and the sales receipt or packing slip from the package must be attached to the returned product.

Customers must remember the following rules while returning a product to Bebe Stores.

Bebe Stores will not accept the return of lingerie and other intimate clothing and accessories.

Shipping and product handling charges will not be refunded.

Previous promotions and discounted prices cannot be applied while placing a new order.

Dresses that are stained with perfumes, lipstick, sweat or any form of dirt cannot be returned.

Payments made via PayPal will be refunded as store credit.

To return a product to Bebe Stores from within the US follow the below steps:

Step 1: Place the product in its original packaging and mark the “Reason Code” on the packing slip. If you have missed the original packing slip, print the order invoice from the “My accounts” page and enclose the same along with the product.

Step 2: The packing slip must be placed inside the product package and the prepaid UPS label must be placed outside the package. The package is then dropped off at the nearest UPS location. Bebe Stores charges $7 for returns and this amount is deducted from the refund. Customers can also choose an alternative carrier at their own cost.

Step 3: Bebe Stores takes about 2-3 weeks for processing of the return order, post which the refund is made in the original form of payment

Step 4: Alternatively, products can also be easily and quickly returned to one of the Bebe Stores outlets along with the packing slip.

Customer Service at Bebe Stores

The customer service team in the US can be reached at 877-232-3777 and Bebe also accepts phone orders placed through the same number. The team works between 6AM and 8PM on weekdays and between 7AM and 5PM during the weekends. For other enquiries and complaints, customers can mail the details to the customer care team by filling out the enquiry form placed under the Contact Us tab.

Bebe coupons 2019

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