Getting started with Norton Family

If you're not sure how to protect your children while they're online, help is here! We'll get you up and running in no time, and provide everything you need to protect your family from Internet dangers and inappropriate content. We'll even help you keep your children from passing along confidential information online.

Use the information below to set up Norton Family and help your kids enjoy the Internet safely. It is easy and takes only three steps. You can also set up Norton Family on your mobile device to get instant alerts and to change your family settings at any time.

If you already have a Norton account, type your email address and password, and then click Sign In. For help in accessing the account, read Access your Norton account.

If you do not have a Norton account, click Create an Account to fill in the sign up form with a valid email address and password, read the privacy policy, and then click Create Account. Use this email address and the password every time you sign in to Norton Family.

Do one of the following:

If your account has a Norton Family subscription or a Norton subscription with Parental Controls, click the Parental Controls tile.

If you do not have a Norton Family subscription associated with this account, you can subscribe for it from the Norton Online Store.

Read the Terms of Service and other policies, and then click Agree & Continue to set up your family.

Install Norton Family on each device that your child uses. If you are not on your child's device, click Send an email link to your child's device to download the Norton Family app to send a download link in an email. Open this email on the device on which you want to install Norton Family.

If you want to install on this device, select Yes and then click Download Norton Family App.

If this is not your child's device, select No, click Send an Email Download Link, and then enter an email address to send a download link in an email. Open this link on the device on which you want to install Norton Family.

Click or run the downloaded installer file.

Norton Download Manager will automatically install Norton Family on the device.

Read the User License Agreement and then click Agree & Install.

The device gets automatically linked to your account.

Click Continue.

In the assign device window, click Edit next to the child to whom you want to assign this device.

Click signs in as and choose the account that the child uses to log on to this device. If your child uses multiple user accounts, choose the child on all those user accounts.

Video: How to install Norton Family on Windows

If you want to install on this device, choose Android Phone or Tablet and then tap Next to download the app from Google Play.

If this is not your child's device, choose Send an email link to your child's device to download the Norton Family app, tap Next, and then enter an email address to send a download link in an email. Open this link on the device on which you want to install Norton Family app.

Tap Install and follow the on-screen instructions.

Open the Norton Family parental control app.

Read the Norton License Agreement and other policies, and then tap Continue.

Sign in with your account credentials or partner code.

Tap Child's device to get into child mode.

To add a child, do the following:

Tap Add a child, and in the child profile screen, type the child's name and select the restriction level based on your child's age.

Norton Family applies house rules based on the restriction level that you choose. You can tap House Rules to review the rules assigned to your child.

Choose an avatar for your child profile by tapping the avatar image. Tap the camera icon to choose an image from your gallery or take an instant photo.

If you want to assign the child to this device, choose or use the name provided and then click Done. If you want to assign another child in your account to this device, click Back.

Choose the child whom you want to assign this device, give a name that helps you identify this device, and then tap Done.

Allow individual permission requests for Norton Family to start monitoring this device and do the following settings.

Norton Family requires these permissions for time supervision, app supervision, and other features to enable and monitor your child's activities.

Tap Device Administrator and then tap Activate to prevent your child from uninstalling Norton Family app without your permission.

Tap Accessibility, and then tap Norton Family Accessibility Service and turn it on.

Tap App Usage Access, select the Norton Family app from the list, and then turn on Permit usage access.

Once you see green tick on all the required permissions, click Continue.

Video: How to install Norton Family on Android

If you want to add this device to your account, choose iPhone or iPad and then tap Next to download the app from App Store.

If this is not the device that you wish to add, choose Send an email link to your child's device to download the Norton Family app, tap Next, and then enter an email address to send a download link in an email. Open this link on the device on which you want to install Norton Family app.

Install Norton Family parental control application.

Tap Open.

Tap Allow to receive notifications from Norton Family.

Read the Norton License Agreement and other policies, and then tap Continue.

Sign in with your account credentials.

Choose the child whom you want to assign this device and give a name that helps you identify this device. If you want to add a child, sign in to your account.

Tap Assign.

Tap Install VPN and follow the on-screen instructions.

VPN is required to monitor or block web activities that your child does using apps other than Norton Family browser.

Allow individual permission requests for Norton Family to start monitoring this device.

Communication is the key to family safety. Therefore, you can initiate a discussion with your child explaining the importance of responsible use of the Internet. For more information, read Help for children.