Where is my item?

As soon as your item is fulfilled you will receive an email from us with the tracking number. Orders are shipped 24-48h after they are placed (orders are not shipped on Sat. or Sun.). If you have concerns about getting an item quickly, please email us at:

Support@bythehive.com for USA

Support.eu@bythehive.com for Europe

If your item has shipped and there is a problem please contact us and we will do our best to help you. You can also contact the shipping carrier using your tracking number.