The Name of God is Mercy - Confession Guide for Adults

“People are looking for someone to listen to them. Someone willing to grant them time, to listen to their dramas and difficulties. This is what I call the “apostolate of the ear,” and it is important. Very important. I feel compelled to say to confessors: talk, listen with patience, and above all tell people that God loves them.”
― Pope Francis, The Name of God is Mercy