After getting customers order, we will send customers detailed specifications according to customers' order requirements for customers file, in order to get customer's confirmation and avoid any mistaken happened.

●SECTION 2. SHIPMENT APPROVAL

We will arrange to produce in bulk quantities after receiving customers approval against SECTION 1 mentioned. And we will arrange to deliver the order until we get customer's Shipment Approval after customer check our Representative Samples from the bulk quantities which we send by DHL, TNT or UPS courier.

●SECTION 3. SHIPMENT INFORMATION

If both of us agree payment by Letter of Credit ,we will inform the customers of the loading container details, shipment date and bill of lading No. Etc. after we finish shipment and get the copy of the bill of lading from shipping agent. It is helpful for customers to discharge from the container and check the quantity of shipment when

the container arrives, and deal with the documents.

If the payment by T/T , we will send the original documents to the customers by courier DHL, TNT, UPS, and inform them of the courier airway bill number in order that the customers can trace the parcel.

●SECTION 4. FEEDBACK AND IMPROVEMENT

We require the customers give us their comments about the shipment product within 15days after they receive the shipment, including packing, product quality, etc. ,

so that we can improve as soon as possible to meet customers' requirements in next orders

●SECTION 5. COMPENSATION

In case, the buyer's loss is caused by ours(seller's) incorrect process, products quality and packing quality, etc. , we(seller) must bear the buyer's losses. We are appreciated, if the buyer can raise claim within 180 days since the shipment date.