Happy Customer!

Dear Mr. Anderson,

I am writing to let you know how impressed I was with my father's boiler and water heater install. The process went smoother than I expected. Everything had to be done within a certain window of time and your team met the deadlines.

Your crews were very professional and skilled at what they do. I will definitely use you guys again on any other projects and I would recommend you to others.

Addario’s was established in 1998 by Steven J. Addario, Jr. as a family-operated business. We have grown exponentially over the past 15+ years as leaders in our industry and are grateful to our more than 50,000+ Massachusetts customers. We have expanded our original services from plumbing and heating to include all of your cooling, electrical and contracting needs as well.

Customer Service remains a key aspect to our business practices to ensure continued consumer satisfaction and steady growth within Massachusetts and beyond.

Convenient scheduling of service technicians

We offer specific windows of arrival for easy customer planning. Our service technicians are background checked and drug tested to ensure customer safety. Your technician will arrive in an Addario’s uniform and vehicle, are well-groomed and wear protective booties to ensure no damage is made to your home.

Ethical practices in our buyer and seller relationships

As a trusted installer for many large home retailers including Home Depot, Sears, Lowe’s, our technicians act as a liaison for these retailers, so our reputation must be impeccable and above-reproach. At each of these installations, our technicians take the time to inspect not only the areas of installation, but also other areas of a customer’s home and offer advice and insight as to safety code violations, upgrades, etc. and provide those services for these customers at that time of service.

Acknowledged by industry peers and communities

Including, KeySpan’s Contractor Appreciation Award for Outstanding Contribution in 2004, 2006 and 2007; Market Surveys of America’s Best of the Best Award voted Addarios Greater Revere’s Best Plumbing Company; National Who’s Who in Executives and Professionals; Commendation letter from KeySpan during the height of KeySpan’s natural gas outage in Lexington in 2006, restoring service and safety.

A long history and impeccable reputation for ethical practices in the marketplace

The Addario family name has been well-known and respected throughout the North Shore since the founder’s grandfather Carmen Addario provided shipping and receiving services for Proctor & Gamble and many other large distributors back in the ‘60s and ‘70s. At all times, when dealing with any aspect of the business marketplace, we strive to work with local businesses to positively affect the local economy. We support and sponsor local events including parades and city-sponsored family events. Our family name is well known in the marketplace for its reliability and trustworthiness.