CCSI's Center for Collaboration in Community Health brings together a team of health and human services content experts offering specialized technical assistance services. Our customers have increasingly complex requirements as a result of the dramatic changes taking place within the publicly funded health care delivery system. Greater emphasis is being placed on person-centered and recovery-focused practices and effective integration of physical and behavioral health services. There are heightened performance expectations with greater accountability for providers to "measure what matters" and demonstrate the impact of the services they provide. As the publicly funded health care system continues to transform, we expect to see an increase in the use of value-based payment models, a focus on the use of evidence based practices, as well as an increase in the need for effective utilization management and quality improvement processes. To ensure that we meet our customers' needs in this environment, the Center provides a broad range of support including:

JOHN LEE, MBA

Director – The Center for Collaboration in Community Health

John Lee is the Director of the CCSI Center for Collaboration in Community Health. John brings to CCSI more than 30 years of innovation and leadership in the health and behavioral health care fields, including work with Community Care Behavioral Health Organization, a Pennsylvania-based health insurance company focused on helping individuals recover from mental health conditions and addiction, and Beacon Health Strategies where he served as the Program Director for the Western Region...Read More

BRIANNON O'CONNOR, PH.D.

Associate Director - The Center for Collaboration in Community Health

Dr. O’Connor joined the CCSI team to help develop and expand services for child-serving organizations and to contribute to the growing research and development initiatives of the Center for Collaboration in Community Health. Previously, Dr. O’Connor’s experience has centered on improving the quality of care for children and adolescents with various mental health disorders. Dr. O’Connor received her doctorate in Clinical Psychology from the University at...Read More

Meet Our Team

CCSI’s Center for Collaboration in Community Health brings together a team of staff members with demonstrated expertise in the areas needed to help our customers meet these increasingly complex requirements, including: data capture, storage, and visualization; statistical methods; financial analysis and management; program development; program evaluation and quality improvement; training /practice implementation support; and stakeholder engagement. We believe that providing an efficient way to access this full range of expertise and support will help us to deliver the integrated solutions our customers need to understand and articulate their impact on the system of care.

Center Videos

Examples of Our Work

CCSI’s Center for Collaboration in Community Health supports human and health services customers in identifying and tracking measures that accurately reflect the impact of their work on the individuals being served and the system of care as a whole. Examples of our work include: