EXTENDED CHRISTMAS REFUND POLICY - An exchange or refund will be offered on purchases made from Monday 29th October 2018 up to and including Monday 7th January 2019, meaning our supporters can shop with confidence this Christmas.

Returns - Exchanges

Products can be returned for an exchange of size within 14 days of receiving them, providing the products are returned in the same way they arrived.

This can be done be sending to our Online Returns department or in-store. For full details see our Returns & Refunds section.

Returns - Refunds

If for any reason you are not satisfied with any of the products purchased or no longer want them, they can be returned for a refund within 14 days of receiving them.

These should be sent to our Online Returns department or returned in-store. The returned products will then be assessed and a refund authorised by our customer service team.

Refunds can take up to 3 working days to go back onto the card used for purchasing. For full details see our Returns & Refunds section.

PLEASE NOTE

No cash refunds will be given in store for an online purchase, the refund will be put back onto the card or account used for purchasing on the website.

All returns are at the expense of the customer. In the event you have received faulty or damaged products, we will refund any additional expense for returning.