Terms & Conditions

Bova Vet

CRITERION 1: The pharmacist ensures that consumers can readily identify the online pharmacy and the services it provides

1. Clearly displays all details of the pharmacy, including:

name of the practice

street address

approval number

contact details

name(s) of the proprietor(s) and pharmacist manager(s)

service details, terms and conditions, and costs

delivery timelines

privacy and security declaration

date of the most recent update of website

2. Maintains a document outlining the online services the pharmacy provides, in both electronic and hard copy format

3. Provides the details of the online services available each time a product is dispatched or information about the services is requested

CRITERION 2: The pharmacist adheres to all ethical and professional requirements of the profession when establishing an internet pharmacy service

1. Ensures that there are no hyperlinks to promotional material on web pages containing clinical information on Pharmacist Only Medicines (with the exception of those listed in Appendix H of the Standard for the Uniform Scheduling of Drugs and Poisons), Prescription Only Medicines, and Controlled Drugs

2. Ensures that no claims and testimonials are posted on the website that are promotional and comparative in nature

CRITERION 3: The pharmacist ensures that a reliable and secure online pharmacy service is provided