Skoda UK approves Gemini Systems’ Digital Service Advisor

Gemini Systems is delighted to announce that it has received official approval from Skoda UK for its’ Digital Service Advisor (DSA) module.

Gemini Systems’ Digital Service Advisor has been available since 2016 and allows a dealer’s service customers to be checked into the dealership digitally using an Android tablet. Missing customer data can be captured or amended, the jobsheet can be updated and the customer can sign the tablet digitally. All the data that is recorded or updated on the tablet feeds directly into Evolution ensuring customer information is up to date and any customer requirements are included on the digital jobsheet. The signature is printed on any physical jobsheets, for those who still print job sheets.

From January 2018 all Skoda UK retailers will be required to receive their aftersales customers into the service department using a Digital Service Advisor, a bold step for the retailer as they continue their work to push the boundaries of technology in both their vehicles and their dealerships.

Digital Service Advisor is available for a single user at zero cost for all TechMate clients and with Android tablets available for around £100, overall it is fantastic value.

This latest endorsement builds on an already strong relationship with the manufacturer. Gemini Systems already has multiple Skoda interfaces and eVHC with Video Reporting is used in many of its’ Skoda retailers.