Yes I have used them and no they were rubbish,they are franchises so it depends on how good the people running them are.
I had a brush mark on my bumper and they sorted it but it was overspray all over the passenger door,I am the only occupant so never noticed until 6 months later

My car got key'd along the passenger door and quite deep earlier this year. Used chips away in Preston, it looks good as knew. Washed and polished numerous times since then and no problems at all
Would recommend them but definitely depends on the guy doing it.

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