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A web page will open, follow instructions, select model, select operative system etc., and click on download .
Chose to download the file in my documents when asked.
After downloading, find the file,double click on the file ,then if
you get in troubles, follow
the instructions below to reset and reinstall drivers:

Unplug printer USB.

Go to control panel >> installed printers in Windows and remove (delete ) any installed printer from printer list.

Download driver from website, or use the disk and run the install file.

Follow driver installation wizard.

Plug back printer when prompted from installation wizard.

Note:some
printerdoes not work on Vista, if you do not find any driver download
for Vista on your model page, that means your model is not Vista
compatible.

Hello. If the encoder strip just fell off but not broken/ripped apart/torn, try if you can have your hand hook it up back to its place. I believe it just goes back in to a hook on the side. That might be difficult to do though since the hook is all the way to the side and there's not much enough space for your hand to move. But if your printer is still within warranty, try to call Lexmark and hope they can replace it for you. Hope I can assist you more on this.

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