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While at a CE class yesterday, I met a guy who began talking with me about a few marketing techniques he was looking to try out but, unfortunately, the agency owner where he works wouldn’t let him. During our conversation, I happen to come up with an idea to share with him and now I’m sharing it with you…

It seems as though this time of year is the best time of year for getting your car washed at a car wash. And every time I drive by one, I see a line around the block waiting to go through the soapy brushes. So, I thought, why not offer these people a free car wash if they agree to do a free quote with you? This would most likely work best for those soliciting life insurance or personal auto insurance and for those who have an app on their phone or ipad in order to complete this. And, of course, you’ll need to be in a state where rebating is allowed.

Here’s how it would work:

First, you would need permission from the car wash owner in order to do this. If he/she agrees, I would also ask for a discounted rate for those who you give a free car wash to. You may also need to sell this idea to the owner by telling him/her you will market for this event which will ultimately bring more customers to the car wash as well.

Second, market, market, market. You may want to hang fliers in the area offering the free car wash, post it to your social network pages, tell friends and family about the event and announce the event on your website and through press releases. The more people you get to attend (even if they are only looking for a free car wash at first) is ideal.

On the day of the event, you’ll want to collect all the necessary information from the attendees as they are waiting in line for their car wash. You may want to get an assistant or even another agent to help you out with this.

Then, when they exit the car wash, the idea is to have his/her quote ready. If the potential client likes the quote, be prepared to have him/her do an electronic signature right on the spot or set up an appointment with you to discuss, sign and collect payment. Of course, it’s always better if you can take care of everything on the spot. If the potential client does not like the quote, you still have his/her contact information and you’ll be able to drip their email and snail mail with information or give them a call in a few months to try and solicit their business at a later date.

Your turn: Have any of you tried something like this in the past? How did it work out for you and do you have any tips for those of us who haven’t tried this yet?

My family and I attended Edison Family Day yesterday in Edison, NJ. This event was held in a large convention center with about 100 vendors in attendance. The vendors included everything from party planners to restaurants and health care centers. While it was meant to be a fun day for our local families, it was more of a large marketing event with everyone handing out coupons, prizes and business cards. While I was walking around with my family, however, I noticed there wasn’t a single insurance company represented at the event. So, of course, it got me thinking…

Since this event is held every year (and maybe there are events like this in neighboring towns), I’m thinking of renting a table to promote myself, NJ’s Business Insurance Lady. While I’m not a restaurant giving away a food sample or a bowling alley giving away free games, I’m sure I can come up with some way to get business owners to frequent my table. Even if they are just the business owners of the other businesses attending the same event, it would certainly be worth it. Here are some ideas for getting said business owners to come to the table to chat:

Raffle off a basket of something like gourmet coffees and hot chocolate with a fun mug or two.

Raffle off a gift certificate for a professional photography session for the person’s business. (Maybe I can get a photography business to donate this since it will be promoting their business as well.)

Raffle off a gift certificate for marketing materials and use that to promote my printing business as well (Your Life In Print).

Use a fishbowl to collect business cards for those who wish to be in the raffle (instant leads!).

Of course, the goal would be to make the table fun, engaging and useful for business owners. I’d also include posters or poster boards with tips on insuring a business properly or questions to ask an insurance agent before switching over to a new agent. And, at the event, everyone walks around with plastic bags they look to fill with anything they can so I’d probably put out pens or frisbees or something with my name and logo on them.

Your turn: Have you ever set up a table at an event like this? If so, any tips for those who’d like to try this type of marketing?

While reading around on one of the insurance forums that I frequent, I stumbled across a video of Claude Diamond. He’s the founder of the GUTS sales system. The video I watched basically shows Claude and a client role playing different scenarios and how to integrate the GUTS method of cold calling. The part I enjoyed was learning how to get through the gatekeeper and straight to the decision maker or owner of the business.

I spent the day yesterday using this method (or a variation of said method) while calling large self storage facilities. These are places I’ve called before but go nowhere. Yesterday, while using this method, I was able to obtain the name and direct phone number of the person in charge of the company’s business insurance. Was I actually able to speak to the owner? Only a handful of times. But, in my opinion, this method helped me get several steps closer to obtaining the sale. Especially since I wasn’t able to get past the receptionist/office manager in my previous calls.

Here’s the video: Oh, and if you go to YouTube and search GUTS sales training, there are many more videos there to learn from.

The first thing potential (or current) clients notice when they walk in your office is how it is decorated. You know that saying, you only get one chance to make a first impression? Well, what impression is your office giving to your clients?

An organized, well decorated office space can say a lot about one’s success in this business. Generally, if you look like you make a lot of money and take care of your space, you will come off as being more successful then you may be. If, on the other hand, your office space is unorganized with a mish-mash of furniture and paintings, it will give off the impression you are a newbie and obviously not very successful. Which person would YOU want to work with?

So, how do you create a space worthy of your biggest clients? Here are a few tips for creating the look of success:

*If you don’t own your space, be sure to get permission from your boss before decorating.*

Give your space a fresh coat of paint. Some people swear by light, airy colors that give the client a happy feeling while others, like myself, prefer to create a warm and cozy space with browns and golds.

Get furniture that matches and at least looks new. Nothing says unsuccessful like an old green chair with a hole in it, a desk with a leg duct taped on and paintings that were picked up at a yard sale.

Create a feeling of comfort. Bring in a lamp or two with soft lighting to create a homey and comfortable feeling.

If you have room in your space, create a seating area. Even if there is a seating area in the main lobby of your building, you’ll want a comfortable place for your clients to sit with you. A few chairs and a table should do the trick.

Add a matching throw rug to tie it all together.

Add a plant or two and pictures of the family. Nothing says, “I am responsible.” like a thriving plant and pictures of a beautiful family.

Your turn: What have you done in your space to create the picture of success? Any other ideas to add to my list?

I’m always online researching new marketing techniques, looking up lists of businesses in my area, etc. and I stumbled across a government website listing all the businesses in my state who are currently on the state plan for worker’s compensation. The website is The New Jersey Compensation Rating & Inspection Bureau website. In New Jersey, those on the state plan are automatically charged an additional 15% premium as a fee for being on the plan. So, if I’m able to get these people off the state plan, I should be able to save them 15% off of what they are currently paying right off the bat. The goal, of course, would also be to quote their liability and commercial auto policies as well and create an overall better package for their business.

Here are some other helpful things I’ve found though this website:

Current agency each business uses.

Worker’s Compensation renewal dates.

How much each business is currently paying in premiums.

Experience modification numbers.

And I was also able to narrow searches down by county, experience mod numbers, renewal dates, name of business, etc.

Your turn: If you’ve found the equivalent website for your state, please share the link below so others may benefit as well. Or, if you’ve found a great website with other helpful information, please share that too!

In the commercial insurance business, we are always looking for ways to get in front of business owners. And, where do business owners hang out? LinkedIn, Youngentrepreneur.com, and the like. Our goal should be to ‘meet’ these business owners online, become an expert in their eyes and, eventually, bring them on as clients. But, while the sites I mentioned are great starting points for doing just that, I think we should also do our research and find a few small business minded blogs where business owners come to learn about different aspects of running a successful business. And what is one of the main things they should learn about (in my opinion, anyway)? That’s right! Insurance!

When I first started trolling online and learning the ins and outs of marketing an insurance business online, I used to see blogs promoting a guest blogger and think, “Wow! I wonder how that person became a guest blogger?” But, guess what? I’ve discovered it is MUCH easier than it seems. All I did was send a private message to the blog owners requesting the ability to become a guest blogger and attach a copy of my super helpful article and, viola! I was given the spot.

Want to check out my guest spot at Start Your Own Small Biz? Here it is:

If nothing else, when someone googles you or your business, your guest post will pop up in the queue!

On the flip side, if you know of any great marketing gurus who may be interested in guest posting on this blog, please feel free to send them my email. We already have one great guest blogger (who is currently writing another post for us – thanks Tribal Marketing!) but the more ideas we can get, the better!

Your turn: Have you had the opportunity to be a guest blogger? Send us the link and we’ll check it out!

If you read this blog often enough, you know I’ve been targeting a lot of auto repair shops lately. Well, a few days ago, I was talking with a new potential client who mentioned to me that the garage he currently rents out is getting way too expensive for him. I happened to remember a client I signed a few weeks back mentioning that he wanted to rent out one of his beys so he could retire sooner. So I put the two of them in touch and, long story short, the new guy ended up leaving his current garage and renting out the bey of my client at a more reasonable price. And because of my actions, I ended up not only making my current client happy, but I made a connection for the new guy that allowed him to save money every month and, of course, he now insures through me. Both clients have already told me they have a few business owner friends they’d like for me to meet to insure them as well. I’d say this was a win-win-win situation!

My point is, if you have the opportunity to help out a client or two, do it! Expect nothing more than knowing you went above and beyond for these clients who will remember that in the future when they are talking with their business owner friends. I have no doubt they will recommend you! And, if they don’t? No worries, you can still sleep at night knowing you did a good thing for someone else.

Although you may not always come across a situation like I had where it would be easy to see the connection, you can be prepared in case an opportunity comes along. Make sure you keep a list of reputable professional contacts (handyman, plumber, electrician, real estate agent, etc – preferably those that are already your clients) so that when a client mentions a certain need, you can open your file and recommend a great person to help them out. And, on the flip side, request to be recommended from these people as well if and when they come across someone in need of insurance.

Your turn. Have you had a similar situation where you were able to help out a client or potential client in a way you didn’t expect? How did it work out?