When starting up Tree Draw 4 after fresh install on Win 7.
Windows "Boing!"; blank screen, except for a small window with a dialog box and a non-functioning Close Window button. Only escape is to close app with Task Manager. Not very promising.

Hi Nick,
I am having the same problem as Chris, I emailed my problems to you but sadly were unresolved. Treedraw 4 (the same download) works fine on my other computer which has windows 7 32 bit system.
Tried the windows trouble shooter and still not working.
Now back to Treedraw 3

I've re-booted with a clean system and get the same results- white screen.
I have a fairly generic 64 bit Win 7 install which is completely up-to-date with all updates and patches, et cetera, so I am, sorry to say, stumped.

Hi Chris,
Having the same problem, as in my previous post.
My old computer has Windows7 32 bit but is Professional Edition whilst my new computer is only the Home edition,
I looked on the Microsoft site for a solution and on there is a method to get programs that will work on 32 bit to work on 64 bit, but the method will not work with the Home Edition of Windows 7. Perhaps this is why the Treedraw V4 program, works on my old computer.
Maybe Treedraw V4 will not work on Windows 7 64bit and may need a bug fix, but I can assure you, Treedraw V3 Does.

We have tested TreeDraw V4 on Windows 7 64-bit Home Edition and we are unable to reproduce this error.

Since TreeDraw V4 shares the same settings file "TreeDraw.ini" with the old V3 TreeDraw, I'm wondering if a particular setting could be the cause. You could try renaming the TreeDraw.ini file (which is in C:\ProgramData\TreeDraw). This will force TreeDraw V4 to create a new default settings file.

If this does help, please send us the original TreeDraw.ini file for examination.

Hi Nick,
Tried renaming the Treedraw file as requested and it still fails, but this time the program begins to load, as the familiar green treee on parchment appears for a couple of seconds which it didn't do before. Will email file.
Harry Gladson