You can download help contents to your computer so that you can work while disconnected from the Internet. By default, WebSphere Commerce information center accesses the product documentation on the ibm.com Web site. You can access the Web-based help for the product only when you are connected to the Internet. When you are disconnected, you have access to a limited number of help topics that are installed with the WebSphere Commerce.

All WebSphere Commerce components are keyboard accessible. WebSphere Commerce Accelerator, Configuration Manager, Administration Console, and Organization Administration Console can all be navigated using the keyboard.

The color scheme for Configuration Manager does not change when you change the color scheme of your operating system. If you have changed the color scheme of your operating system and want the color scheme of Configuration Manager to match the color scheme of your operating system, you can manually change the color scheme of Configuration Manager. Once it is set in this tool, it is always set, unless you manually change it again.

Mobile starter stores, which include Hybrid, Native, and web starter
stores for smartphones and tablets do not support accessibility. Although
mobile applications can be partially accessible, they cannot currently
achieve full accessibility under the IBM Software or web checklist.
This is due to inconsistent keyboard availability and screen reader
applications.

Tools

Management Center

All Management Center functionality is available by using the
keyboard for navigation instead of the mouse, except for:

Each field, button, and widget in the user interface has a focus
indicator when it is in focus.

All information is communicated independent of color.

Tip: Some Management Center properties views have
a rich text editor for users to enter formatted text, such as product
descriptions. To create accessible HTML content with the rich text
editor, use the Display HTML function above
the editor.

This accessibility statement for Management Center
does not cover any additional tools that launch from Management Center,
such as Sterling Order Management.

To support certain functions, WebSphere Commerce occasionally
provides integration with third-party software, including Facebook
and Bazaarvoice. In these cases, the third-party tool might not meet
IBM accessibility standards. Adding third-party content to your storefront
can introduce accessibility concerns. For information about third-party
accessibility compliance, see the documentation that is provided with
the third-party software.

To support integration
with Facebook, Facebook code is used in the store. The Like, Send,
and Connect to Facebook buttons are provided
by Facebook and do not comply with IBM accessibility standards. In
addition, a user cannot undo a Like with the
keyboard. Facebook code might meet different levels of accessibility
based on which feature pack you are using.

Navigating WebSphere Commerce using the keyboardAll WebSphere Commerce components are keyboard accessible. WebSphere Commerce Accelerator, Configuration Manager, Administration Console, and Organization Administration Console can all be navigated using the keyboard.

Changing the Configuration Manager color schemeThe color scheme for Configuration Manager does not change when you change the color scheme of your operating system. If you have changed the color scheme of your operating system and want the color scheme of Configuration Manager to match the color scheme of your operating system, you can manually change the color scheme of Configuration Manager. Once it is set in this tool, it is always set, unless you manually change it again.