Earlier this week, I noticed that the normal unpopulated dialogue box that opened when you clicked ‘Write a Review’ had a subtle difference.

So What’s Changed With The Google My Business Reviews Dialogue Box?

Previously, the review dialogue box simply requested the reviewer to select their star ratings, and prompted them to review their experience.

But as of this week, Reviewers are now also prompted to include a photo or video in their review.

With the current online marketing obsession for video content, it makes sense that Google would encourage reviewers to enhance their reviews with visuals. From their new support article that provides some photo and video guidelines, “Pictures are worth 1000 words.”

Curious as to whether photos posted with reviews were associated with the reviewer, I decided to experiment.

I found an old review I had left at the Barnes and Noble from which I sometimes work remotely. I selected the option to edit the post and added my photo. I went back to the reviews to see if my photo was beneath my review, but alas, this is what I saw –

So as of now, it looks like the photos or videos you post when writing a review are not connected to the review and just added to the GMB listing photo gallery.

Update December 5th, 2016:

Photos now are connected to the review and appear beneath the written review, as seen below.

Takeaway

I wouldn’t be surprised to see Google eventually modify their presentation of reviews by including the images or videos of the reviewer. There’s a certain validation for ‘getting credit’ for the photo that reviewers would most likely appreciate.

The photo/video review option has now been rolled out to all users (not just Local Guides), highlighting another way in which Google is continuing to enhance Local Search. If anything, this subtle change could help Local Businesses get more photos on their GMB listings which will benefit their search rankings.

About the Author

Garrett Sussman

Garrett is the Senior Content Manager at Grade.us, an online review management and marketing platform. When he's not crafting content, he's scouting the perfect ice coffee, devouring the newest graphic novels, and concocting a new recipe in the kitchen.

Google My Business Reviews Add Photo/Video Option To Dialogue Box was last modified: July 2nd, 2018 by Garrett Sussman