How many total years of
professional driving experience do you have? (Please put fractions in
decimals, such as 1/2 is 0.5):

10.5

What is the name and location
of the truck stop shower you are reviewing? (Example: XYZ Truck Stop,
MyTown, MyState, I-### at exit ###):

Pilot Travel Center,
Florence, SC,
I-95, exit 164

On what date did you have
this truck stop shower (month, day, year)?:

September 24, 2010

How did you pay for this
truck stop shower?:

Free with minimum fuel
purchase

How long was your wait for
this shower?:

No waiting

How were showers assigned?:

Automatically via kiosk

What shower number did you
have?:

4

Shower Room Overview:
"Shower Review Pilot South Carolina Florence 2"

Did you need to see the
attendant and did the attendant meet your needs quickly?:

Yes, I needed to see the
attendant and my needs were met quickly

What special attributes did
the shower room have?:

No special attributes

How would you rate the
cleanliness of the shower room upon your arrival?:

Just OK

What was the level of dust on
the top of light fixtures, air vents and fan?:

A lot

What was waiting for your
use/enjoyment in the shower room upon your arrival?:

Towel: one,
Washcloth,
Soap,
Bathmat: paper

What was the quality of the
bath towel(s)?:

Thick and thirsty like a
beach towel,
Rough

How many towel hooks were in
the room and where were they?:

1,
On the back of the door

How was the mirror?:

Dirty or speckled upon
arrival,
Positioned well for tall and short drivers,
A light was over it,
Did
not fog up during my shower

How was the fan in the room?:

Fan worked well and was
adjustable

How was the humidity in the
room?:

Comfortable

How was the temperature in
the room?:

Slightly warm

How were the electrical
outlets?:

Worked well

Shower Specifics:
"Shower Review Pilot South Carolina Florence 2"

How was the shower designed?:

I could turn on the water
without getting wet,
Shower head was pointed to minimize water
splattering outside stall,
There was a shower
curtain and it was adequate,
There was a light in the shower and it worked well,
I did not
feel cramped in the shower stall

How was the shower water
temperature and pressure?:

Water temperature and water
pressure could not be controlled independently,
Water temperature
fluctuated a lot,
Water pressure fluctuated a lot

How did you find the shower
head and spray?:

Spray width was just right,
Shower head was like one used in a home,
Shower head was too high to be
adjusted by short users

As the photos show, this
shower room needs some definite attention to maintenance.
The fan had dust so thick that on the medium setting, it started to fly
off the guard.
An old air freshener (that was long past its prime) was up in the light
fixture over the mirror.
The shower curtain, while it looked new, was way too big for the shower
stall opening. Not only that, but there were 12 holes from which to
hang the curtain, but only 5 rings to hold it on the curtain rod.
The toilet seat had obvious pits in it. The toilet paper dispenser was
hanging crooked on the wall.
The shower head assembly had started coming off the shower stall wall.
There was only one towel hook in the room.
I strongly suspect that there is a plumbing problem in the facility as
a whole because there was a grinding sort of sound whenever water was
turned off and back on in other rooms. In fact, there was a sound or
noise when the shower water was turned on in Shower #4.

Based on your personal
expectations, what grade would you give to this shower facility and
your shower experience today (A+ is best; F- is worst)?:

C+

Based on your experience
today, would you recommend this shower facility to other professional
drivers?:

Maybe

Additional comments::

On a positive note, there
were two names over the shower room door, indicating that specific
employees (Demetrious and Kevin) were responsible for taking care of
the shower. Furthermore, there was a vase of artificial flowers on the
counter, giving an aesthetically pleasing atmosphere.

Photos (Part 1):
"Shower Review Pilot South Carolina Florence 2"

A vase with artificial
flowers was on the counter, adding an aesthetically pleasing touch to
the atmosphere in Shower #4 at the Pilot in Florence, SC.

The toilet seat in Shower #4
at the Pilot in Florence, SC, had a couple of deep pits in it. One is
shown in the inset.

The shower curtain in Shower
#4 of the Pilot at Florence, SC, was too wide for the entrance to the
shower stall and had only 5 rings to hold up the curtain with 12
hanging holes.

Photos (Part 2):
"Shower Review Pilot South Carolina Florence 2"

The toilet paper dispenser
was hanging at an angle, perhaps an indication that it needs to be
affixed to the wall in a better manner.

The shower head assembly in
Shower #4 at the Pilot in Florence, SC, had already started coming
loose from the shower stall wall.

An old air freshener, long
past its prime, was up in the light fixture over the mirror in Shower
#4 at the Pilot in Florence, SC. A close-up is shown in the inset.

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