Notice

In which situations can I request for a return and shipping cost under Seller?a. Item was damaged/Item was damaged during shippingb. Wrong item was sent by the seller c. Wrong size/specificationsIn which situations can I request for a return and shipping cost under Customer?a. To change size/color

Kindly take note below shipping info:1. Upon receiving your order, we will aim to deliver it to you by the next 24-48 hours.2. Do note that we do not accept any specific timing delivery request.3. you can track your parcel at www.qxpress.asia/eng/html/customer_tracking.html.4.A failure to provide a valid address will result in significant delays to your delivery and may lead to a failed delivery attempt.

***Return Policy***Items will be exchanged unless the product is incorrect or faulty within 7 days of purchase and the item must be in its original condition.***Exchange Policy***For exchange, there will be shipping charges plus an admin charge per item exchange and we will only allow an exchange for once.***Refund Policy****Please note, we are unable to process refund for any reason.

Item Q&A(1)

In which situations can I request for a return and shipping cost under Seller?a. Item was damaged/Item was damaged during shippingb. Wrong item was sent by the seller c. Wrong size/specificationsIn which situations can I request for a return and shipping cost under Customer?a. To change size/color

Kindly take note below shipping info:1. Upon receiving your order, we will aim to deliver it to you by the next 24-48 hours.2. Do note that we do not accept any specific timing delivery request.3. you can track your parcel at www.qxpress.asia/eng/html/customer_tracking.html.4.A failure to provide a valid address will result in significant delays to your delivery and may lead to a failed delivery attempt.

***Return Policy***Items will be exchanged unless the product is incorrect or faulty within 7 days of purchase and the item must be in its original condition.***Exchange Policy***For exchange, there will be shipping charges plus an admin charge per item exchange and we will only allow an exchange for once.***Refund Policy****Please note, we are unable to process refund for any reason.