Service Reviews

I have a used 2000 Yukon. When I first bought it, I went to sears to replace front & back shocks, got a tune up, new battery, replaced my drive & a/c belts. It cost me a fortune and my a/c belt popped twice and the battery and some wires had to be replace within a few months. After that, I decided t...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

I never felt better taken care of! I had just purchased my 2015 beautiful cocoa silver metallic Encore 9 days earlier and had an unfortunate incident of running over a huge object in the middle of Rte295N on the way to work. My left front tire was immediately slashed. I got off the road, and Buick R...
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Brought in my 2011 Lucerne for a transmission slipping issue. As always Jeff took control of the situation, explained the delay in repair due to shop work load, arranged a loaner, explained what was next. Upon completed repairs he gave me a complete debrief of the issues found and the repairs made. ...
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Service RatingBest service in town; highly recommendedBy JB1971SX on 09/26/14 10:45:40 AM PDTRecommend this dealer? Yes

Burns Buick GMC

I brought in my 2004 Pontiac Grand Prix for its 150K-mile scheduled maintenance. Eric, my service manager, was a pleasure to work with (as always). The work was completed promptly, and the price was actually competitive with a national car-repair chain I also called.
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I brought my 2012 LaCrosse Touring in for service,oil change, tire rotation etc and was greeted by Jeff who was very friendly and non-threatening.
He explained what was needed for the miles that were on my car, 17,000, and how much it would cost.
I also mentioned that the trans was not shifting as I...
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