Delivery in the UK

We offer FREE* delivery for all UK orders over £50 (*standard post, not including greetings cards, fragile items or furniture).

Standard post £3.95 on orders up to £50 - delivery between 2-5 working daysNext day delivery Mon-Fri £8.95 Next day Saturday delivery £10.95Greetings card post £1.95 on orders up to £50 (UK only) - delivery between 2-5 working days

We aim to despatch goods within 24 hours of receipt of order (except at weekends & bank holidays).

Our daily cut-off is 2pm - orders placed after 2pm Monday to Friday will be despatched the following working day.

Orders placed after 2pm Friday will be despatched the following Monday (unless Saturday delivery has been selected).

Items marked with a FRAGILE ITEM sash can only be sent by Next Day Delivery to UK mainland addresses (excludes Highlands & Islands)

Items marked with an AVAILABLE IN STORE sash can be shipped to you at cost, depending on the size and weight of item - please telephone our office on 01386 853331 or email enquiries@cotswoldtrading.com

Returns and refunds

If you are not completely satisfied with your purchase then please return the item(s) within 28 days of purchase in perfect condition for a full product refund or a replacement.

If you would like to cancel your order at any time prior to despatch please call us.

As the parcel and its contents are your responsibility until delivered, we recommend you send the goods to us by registered post. Please note: we do not refund postage charges on returned goods for items that are not damaged or faulty.

Please note: We can't offer refunds or exchanges on perishable goods such as food, underwear or earrings, unless faulty or not as described. This does not affect your statutory rights.