Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

This insurance company in my opinion is a fraud.
Over 1 month ago my boyfriend took my bike out for a ride. This lady came out of no where and hit him and left him laying on the road. Two witnesses came out of an Academy and was behind the other car when it hit my boyfriend. They stopped to make sure he was ok then took off after that car to get the plate #. My boyfriend called the police.

the witnesses came back and gave my boyfriend the plate info. He gave the police all this info, and the police officer found where the driver lived.

My boyfriends sister picked him up and brought him here to my home while the officer went to the ladies home.
The drive tried to lie and state that she did not hit anyone, but after looking at her car it was clear she hit my bike. The officer wrote her a ticket for a hit and run.

The insurance people have been very rude, and uncooperative with us. The claim adjusters name is Loretta Corretti. (469) 221-8361 She refuses to talk to me, she keeps telling me it is non of my business. I explain to her that the property portion is my business and the injury is part is my boyfriends (even the officer told us this). SO now they have denied our claim, telling us it was my boyfriends fault. She lies and tells us that she spoke to the witnesses and we called them, and the witnesses state that they have not been spoken to at all that we are the only people that have called them with regards to the hit and run.

The supervisors name is Don White, (713) 284-6360 he stated to me weeks ago that this all rest on what the witnesses state, and they do state that they saw exactly what happened, and that this lady hit him and left the scene.

So now that they know that we need the witnesses to make our claim pay they refuse to call them, and lie about contacting them.

This is really a big mess. My boyfriend was not hurt to bad just messed his ankle up, and his elbow swole up for a few days.

My bike was 2 days old and I want it replaced. I think this is all a sham, and a lie. It is cazy~~~~
DONT USE THIS COMPANY THEY DO NOT TAKE CARE OF PEOPLE LIKE HONEST COMPANIES SHOULD!!!!!

THE DRIVERS NAMES ARE
LORRIE AND ANTHONY PIPERATO ( THEY DRIVE A NISSAN MAXIMA)HERE IN SPRING TEXAS-- SO BEWARE OF THEM AS WELL, THEY HIT PEOPLE AND TAKE OFF, AND THEN LIE ABOUT IT TO TRY TO GET OUT OF IT!!

I AM A SINGLE MOM AND THIS WAS MY FORM OF TRANSPORTATION TO AND FROM WORK--- I CAN'T BELIEVE THIS WOMAN COULD BE SO DISHONEST!!

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

AUTHOR: Cat - (U.S.A.)

SUBMITTED: Monday, May 19, 2008

POSTED: Monday, May 19, 2008

As always there are 2 sides to a story. In this case the party that wrote the complaint failed to represent the true facts so I will. While it is true that I accidentally hit this person as he was riding his bike on the wrong side of a busy 4 way stop along I-45 and Rayford Road, she also failed to report that he got a ticket for violating the biking laws. I didn't realize I hit him until the police officer came to my house. Everyone who knows me, knows my character and that I wouldn't do anything to harm anyone. I was at a complete stop and then started to turn right when out of no where this guy came right in front of my car on his bike. I saw him and slammed on my breaks.

If I had knocked him to the ground as stated in the complaint, I would have run right over him. There wasn't a bump or anything like that so had there been any indication that I may of hit him I would have stopped but looking in my rear view mirror and seeing him riding his bike made me believe otherwise. The highway patrol officer suggested that I contact my insurance company which I did. What I find amusing is that the individual that was involved in the accident didn't contact the insurance company or file the complaint, his girlfriend did and she wasn't even there or involved in the accident. This is the reason the insurance company would not talk to her.

She states she only wanted compensated for her bike in the complaint. If that were the case why the other claims of having injuries and needing compensation for him supposedly being out of work, this part she failed to comment about. It is my opinion and the opinion of my insurance company, AAA Texas, that she was going to get what she could, thinking this was a great opportunity to take advantage of a situation that she wasn't even a part of. The highway patrolman that was at the scene contacted AAA and told them the truth, that the bike was ridable (as I saw in my rear view mirror) but had a slightly bent wheel and the individual didn't have any injuries as he was jumping up and down when discussing the accident.

Yea for AAA in doing a great job in protecting their client, us and disallowing a fraudulent claim to be filed. They gathered the facts as they were and rejected this individuals claims according to the facts. Just to make things right and out of consideration of his property I sent this individual $50 to cover the expense of a new wheel for the bike, which she also failed to mention.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.