My email account is reaching capacity. How can I delete old messages?

Once you have logged-in, go to the drop-down menu on the top-right of the screen, and click on “Manage Disk Usage”:

Next, you’ll see the disk usage of each of your folders.

Click “Manage” on your chosen folder, then you have the option to delete messages more than one year old:

By selecting “Custom query” from the drop-down menu, you can also specify your own deletion criteria, if required. For example:

savedbefore 26weeks = delete messages over 6 months old

larger 5M = delete messages over 5MB in size

Warning: If you choose to delete your messages, please take extreme caution, as this process is irreversible.

For good practice, we suggest you routinely archive your emails onto a computer, using your chosen mail software. Specialist email archiving programs are also available, e.g. MailStore Home. This means you’ll have your own offline backup of all your messages.