Your shopping basket displays the goods you have purchased we endeavor to dispatch all non personalised goods within 24 hours (exclusive of Weekends) . We will notify you if your goods are not able to be dispatched within this timescale.

All orders received after midday will be dispatched the following working day.

Personalised Gifts

Personalised goods will be dispatched within 1-5 working days unless otherwise stated in the item description.

Personalised goods are not available with our UPS Next Day Service.

The costs for delivery are shown depending on the shipping destination and the delivery service selected.

Postage charges

Shipping is charged by the value of your order with price's starting from Just £2.99 per order.

2nd Class - Royal Mail aims to deliver your order within 2-5 working days

1st Class - Royal Mail aims to deliver your order in 1-3 working days

These are guides only, We have no control over any consignments once they enter the selected delivery network. We offer no guarantee's that orders will be received by specific dates Please allow extra time for delivery at peak periods E.g Christmas.

Looking for your Order fast - Please select UPS Courier / Other £7.99at the checkout (Not available for Personalised Goods)

Royal Mail Orders are delivered Monday to Saturday inclusive.

UPS Courier / Other are delivered Monday to Friday inclusive.

You may recieve your order in multiple consignments

Please note: Your first order with us must be sent to your billing address. Any order made after your first order can be sent to a different address

Non Delivered Goods

If you do not receive an item then we reserve the right to ask you to wait 15 working days before we re-dispatch the item.

We also reserve the right to charge for re-delivery if the item was not collected or if a re-delivery is not arranged by you on receipt of a card from the courier or Royal Mail.

Please Note: Refunds will not be given against missing parcels, in all events we will issue an immediate reprint of your order.

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We Are Unable to Amend or Cancel Any Orders For Personalised Goods, Our Systems Are Fully Automated, Once Your Order is Placed The Information is Submitted Direct To Our Production Partner.

Warning: Please Double Check Your Personalisation As How it Appears Here Will Be How it Appears on The Product, Including Spacing & Punctuation. Please do Not Include Accents Special Symbols as Some of Our Processes Will Not Allow This. This Includes Accents Above and Below The Alphabetical or Numerical Text.

Personalised Goods Will be Dispatched Within 3-5 Working Days Unless Otherwise stated In the Item Description.