We need to see:

Building society, bank or post office statements from the last three months.

Proof of your address or proof of address for your family that lives here.

Your national insurance number.

Do not give your new landlord any money before your housing options officer has told you that you’re on the scheme. We will not issue a rent deposit or rent in advance loan to refund you if you have already paid.

If we’ve given you financial help before and you’ve not paid us back, we may not be able to help you again.

How it works

We only fund a deposit or rent loan for a property if:

The housing options officer says it is affordable.

The landlord is happy to take part in the scheme.

The landlord/letting agent will get the deposit directly. We send this to them either by a direct payment into their bank or as a bond guarantee certificate.

The deposit is equal to one month’s rent. You repay the loan in regular instalments. If your landlord hasn’t made a claim on the deposit by the end of the tenancy, you will get this back.

Rent in advance loans

We also arrange rent in advance loans, where we pay the landlord one month’s rent in advance of your tenancy beginning. This cannot be used to pay for any damages to the house. You won’t get this back at the end of the tenancy and it's non-transferrable.