Privacy Policy

Here at Doll Creations, we recognize that many visitors to our site are concerned about the information they provide us, and how we treat that information.

So we've developed a Privacy Policy to assure you that we take seriously our responsibility to protect customer information, and to use it only in ways that are consistent with your wishes.

We may update the Policy from time to time, so please check in occasionally.

You can reach us 8AM – 4PM, Central Time, Monday through Friday at: 972.896.3433 or send email to us at: Linda@Dollcreations.com.

We will be happy to answer your questions or hear your concerns.

If you have any questions about our Privacy Policy, you can contact us at: Doll Creations by Linda Plaskett 3911 Fox Glen Dr. Irving, Texas 75062.

OUR POLICY

At our site, we don't collect personally-identifiable information from individuals unless they provide it to us voluntarily and knowingly.

So, if you just want to browse and learn about our dolls and supplies, we invite you to do so.

As a casual, unregistered visitor to our site, we'll recognize your home server; e.g., that your web access is through AOL.com, but not your e-mail address or any other personal or system information.

Of course, since we sell our dolls and accessories and other products through the mail, if you want to order our products it will be necessary for you to provide personally-identifiable information.

This will include your name, address, phone number and, if you place an order online, credit card information.

Any information you provide is downloaded off of the web server to a secure system and is maintained there.

Changes to your information online may only occur after a customer has logged in with their registered user name and password.

OUR CUSTOMER LIST

When you enroll in any of the Doll Creations programs or purchase items from our online catalog, we add your name to our Customer List.

We will never share or give or sell our Customer List with anyone.

CONTACTS FROM US

We also use our Customer List for our own follow up contacts with you.

Many of our customers look forward to being contacted by us when a new doll or other products become available.

We only do this through emails.

Please be assured that we maintain an up-to-date "Do Not E-Mail" list for customers who have advised us of their preference in this regard.

If you do not wish to be contacted regarding our special offers, please let us know by mail, phone or email, and we will add you to our Do Not E-Mail list.

We also maintain a number of e-mail mailboxes in an effort to support our online customers as effectively as we do on the phone or through the mail.

We read every e-mail that we receive and do our best to respond within 48 hours, if a response is required.

We save a very limited number of e-mail messages, but only until the issue is resolved.

We do not record email addresses, unless you have voluntarily provided it to us in your online customer service registration.

If you did provide us with your e-mail address, we may notify you from time to time about Doll Creations products or services that may be of interest to you.

If you prefer not to receive these e-mail notifications, please follow the "Opt-out" instructions included with the e-mail or contact us at Linda@DollCreations.com.

We do not trade, sell or disclose E-mail addresses with other companies.

COOKIES

Like most companies, we use "cookies" (small pieces of information stored on your computer) on certain parts of our web site.

The cookie allows us to track your session, particularly when you are shopping in the Doll Creations Web Store.

This is necessary to ensure that we keep your order together while you browse through the Web Store and select items for purchase.

We do not use the cookie to collect any type of personal information, and the cookie doesn't extract any information from your computer.

SECURITY ONLINE

Most of our forms, especially when ordering a product or using online customer service, are developed using secure pages to insure that the information sent between your computer and our system is secure.

This is especially true if we are asking you for payment information.

We use the Secure Sockets Layer (SSL) encryption method on all secure submissions.

This method is generally accepted to insure that the transmission of personal information, such as account numbers and credit card information is secure.

The most common browsers, Netscape and Internet Explorer, make it very obvious when information is being passed in a secure manner by showing either a completed key or a closed lock on the screen.