Power off the Motorola receiver and then immediately press the MENU key on the front panel.

If the TV is on, the on-screen menu lists the User settings window you can configure.

Then under user settings using the arrow keys select CC and disable it.

Press the power or menu key to exit the menu and save your settings.

Tell me if it makes any difference to your problem.

Please remember to only rate my answer when you are 100% satisfied. IF you feel the need to click either "Poor Service" or "Bad Service", please stop and reply to me via the REPLY or CONTINUE CONVERSATION button with the issue you have. I will be happy to continue further and do everything I can to provide you with the service you seek.

I can address follow up questions at no extra charge and I’m always here to help.Thank you for using JustAnswer!

Press CC.This will present the Closed Caption information display.Then again press CC while the Closed Caption information is still on the screen.Press repeatedly until you see OFF.

For example: If a program has three services (Digital CC(ENG), CC1 and Text1).Then on pressing the CC for the first time it will display Closed Caption information display, then when you press the CC second time it will display Digital CC(ENG), then again when your press the CC it will display CC1 .....keep pressing until you see OFF.

Tell me how it goes!

Please remember to only rate my answer when you are 100% satisfied. IF you feel the need to click either "Poor Service" or "Bad Service", please stop and reply to me via the REPLY or CONTINUE CONVERSATION button with the issue you have. I will be happy to continue further and do everything I can to provide you with the service you seek.

I can address follow up questions at no extra charge and I’m always here to help.Thank you for using JustAnswer!

Press CC.This will present the Closed Caption information display.Then again press CC while the Closed Caption information is still on the screen.Press repeatedly until you see OFF.

This is what the user manual states but pressing CC does nothing but display the Input Setting, "Input 1 HDMI". I am not presented with a display with options no matter how may times I press the CC button.

Similarly, when I use the View Options under System Settings and select Change CC, I am not presented with any Change Options.

Power off the Motorola receiver and then immediately press the MENU key on the front panel of the motorola box.

If the TV is on, the on-screen menu lists the User settings window you can configure.

Then under user settings using the arrow keys select CC and disable it.

Press the power or menu key to exit the menu and save your settings.

Tell me if it makes any difference to your problem.

Please remember to only rate my answer when you are 100% satisfied. IF you feel the need to click either "Poor Service" or "Bad Service", please stop and reply to me via the REPLY or CONTINUE CONVERSATION button with the issue you have. I will be happy to continue further and do everything I can to provide you with the service you seek.

I can address follow up questions at no extra charge and I’m always here to help.Thank you for using JustAnswer!