Perhaps I'm must missing it but does anyone know of a way to create a ticket using a specific template?

Our use case is that when a user leaves the company (voluntary and involuntary) we need to shutdown certain accounts across multiple systems and it would help to have a template with the checklist for the accounts that need to be broken down.

I've seen things where there are template responses to tickets but nothing as of yet where the template is used to auto create a ticket or to at least assist in the creating of the ticket.

The sub ticket thing would be kind of annoying, and I'm not sure I know where the checklist feature is. From my perspective the point of having the template would be so that we could create a ticket and use template so that we wouldn't have to go through the manual process of adding one ticket or line item for each account that needs to go down. That lends itself to the problem we're having now, which is forgetting one of the many accounts that need to be taken down.

Once I upgraded to the more recent version of Spiceworks that allowed me to add on the checklist app. I've been checking out Laruen's video from SpiceWold. Will see how much of that I can get implemented.