We want you to be happy with your purchase. If you wish to return your goods, then you can do so by visiting one of our stores, sending the product to our refunds department, or by taking it to a Collect+ store within 30 days of receipt.

Unwanted items should be in new condition, with the original packaging, labelling and with a Cycle Surgery receipt. A refund request will usually be actioned within 7 working days from receipt. Please note, for unwanted items, you are responsible for paying all return postage charges.