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We are an Australian IT boutique specialising in delivering comprehensive and fully managed IT solutions and support for hospitality, gaming, travel, tourism, aviation, not-for-profit, retail and e-commerce businesses. Our technical expertise, exhaustive range of IT skills and local presence near your business allows us to offer fully customised and personalised solutions to meet your IT demands.

The rapid evolution of communications and hardware technology allows your business to cut down on costs and consolidate your IT infrastructure to the point where outsourcing your IT needs is a viable alternative. You might find that your current IT department is expanding in staff numbers, these employees will need constant upskilling and training in order to provide the proper IT service and support of new technologies, especially in the areas of secure networks, intrusion prevention and the protection of your data. Tangible Technology provides IT managed services and IT support across all the critical components of IT infrastructure. As your company grows, you might have the need to employ a network specialist to compliment your existing IT system admin with general ‘all-round’ skills. The IT support for your staff might require additional IT desktop support to service your users. When you engage in our IT services, you have a team of industry experts for a flat rate cost that is a more cost-effective solution. We have dedicated staff skilled in networking, security, systems admin and support.

The decision to move away from on-premises hardware is a key component when analysing the total cost of ownership and asset depreciation of IT equipment. Not only is the physical hardware an ongoing cost, the complexity of storage systems, networks and security means that one or two IT staff might not be enough to manage, support and service your IT infrastructure. As your company grows, the costs to manage the IT infrastructure also increases if you want to maintain the same level IT support. The rapid evolution of communications and hardware technology allows your business to cut down on costs and consolidate your IT infrastructure to the point where outsourcing your IT needs is a viable alternative. You might find that your current IT department is expanding in staff numbers, these employees will need constant upskilling and training in order to provide the proper IT service and support of new technologies, especially in the areas of secure networks, intrusion prevention and the protection of your data.

We have invested strategically in IT skill sets that enable us to service businesses in a diverse range of industries including Aviation, Hospitality, Breweries, Wineries, Casino, Holiday Resorts, Charities, Sustainability, and Stock trading. We offer onsite services from our current site locations in Melbourne, Brisbane and Townsville however, our remote service and support extend all over Australia. Our cloud computing platform is a combination of high-speed communications and state of the art hardware, backed by a team of friendly support staff. If you are looking for the right advice in a language you can understand, talk to us about becoming your IT managed service provider. We are located in Melbourne and provide services across Australia. Our infrastructure will provide you with the ability to host and manage your applications and websites with the confidence of guaranteed uptime and friendly service.

Our technical expertise, wide range of skills sets and full-time staff allow us to offer flexible packages which can be customised to meet the IT requirements that you actually need. For most small to medium businesses, engaging with an IT managed service provider is a cost-effective way of providing your business with an IT solution that can scale as your company grows. We have local offices in Melbourne, Townsville and Brisbane, however, our support network reaches as far as Perth and Darwin. The advantage of Tangible Technology as your managed services provider is the convenience of a single point of contact for all your IT requirements.

What our customers say?

“IT is not a language I speak, so I have often found support in this area frustrating throughout our business history. However, since switching to Tangible Technology, our IT ‘frustrations’ have reduced considerably! The timely advice in plain English has been completely refreshing. Better than that though is that the team at TT fundamentally address any issues we face. No ‘sticky tape’ solutions – they go right to the core of any problems so they do not happen again. Even transitioning from our on-site physical servers to a ‘private cloud’ was a painless exercise. Highly recommend!”

Matt Fowles

CEO of Fowles Wine, Fowles Wine

“Nautilus Aviation is one of Australia’s largest and leading helicopter operators with bases located across the country. Tangible Technology provided us with everything from telecommunications, web development, hosted servers, custom software applications, internet connectivity, and IT hardware solutions. Tangible Technology really is a one-stop shop for all our IT requirements and also provide excellent after sales support and follow up.”

Aaron Finn

CEO of Nautilus Aviation, Nautilus Aviation

“We have worked with Tangible Technology from the planning phase, through development and commercialization, and now into the operational phase of the Choovie platform. The complexity of the platform and the fluid nature of the business model demanded not only a partner with exceptional technical capability but also one who could handle the evolution of the project. We found that and more, in Tangible Technology. As in any significant technology development, we’ve had our tense moments, but TT has stayed focused on the outcome and we’ve always come out the other side a stronger team.”