How we work

Business should be between people, rather than companies

Because it’s damned hard to make friends with a logo

Since we started Green Man, we’ve worked with clients all around the world. We work primarily through email, but are available via text messaging, video conferencing and of course, the telephone.

Email works fine, as you have everything we say in writing, so if you need to refer back to it to remember how something is done, or why we did it in the first place, you can. There’s a lot to learn and it’s hard to digest things all at once.

But we can clean up and meet in person if the situation calls for it. As noted, we’re not exactly centrally located. But feel free to contact us about setting up a meeting. We like to travel.

Understanding

The more we know about your business and what you want to do, the better work we do. We have a genuine interest in people’s ideas and dreams, and love learning about them.

So fill our heads with detail if you want. You’ll get better results.

Our Guarantee

We’ll do our best, and we’ll do what we say we’ll do. We’ll tell you what we’re going to do, and if at the end of the project you don’t think we’ve done it, we keep working till you do.

Contracts

Typically, we don’t use them. We believe in trust. You have my guarantee above. For bigger jobs we might need to, and if you insist, we’ll sign one. But for now, we still have faith in humanity. In the almost ten years of Green Man’s existence, it’s not let us down yet.

Deposits

We ask for 50% up front, which is refundable if we just don’t get on together.

Payments

Payments can be made by check or PayPal, Dwolla or about anything else you want us to signup for. Cash works too. Occasionally trade. It never hurts to ask.