Purchased a disk game but was wrong game in the box!

Discus and support Purchased a disk game but was wrong game in the box! in XBoX Games and Apps to solve the problem; Split from
this thread.
I bought an xbox game disk FORZA7 for my grandchild from X-cite Alghanim avenues branch in Kuwait
My grandson opened the box...
Discussion in 'XBoX Games and Apps' started by Mahmoud Annaka, Mar 14, 2019.

Purchased a disk game but was wrong game in the box!

Hi Mahmoud,

Thank you for reaching out to us in the forums for this issue. Since you purchased the game on disk directly from a retailer and the game disk inside the package was incorrect, then you would need to return to the retailer for an exchange.
Sadly, since the purchase was not directly from Microsoft, we would be unable to further assist you in this matter.

I hope that this information helps and we wish you the best of luck.

HassanBWin User

I bought doom 3 BFG edition PAL.

Can you list some of the games you actually purchased that also have the PAL designation on the disk and the game box? I'm curious to see if the games you purchased from SA are actually Region Free and not region locked. That's essentially the only real
explanation why your other games would work even if they say "PAL" on the disc and the box.

BookishFlunky90Win User

Multiple Home Xboxs

Home Xbox is about if to play on the same purchased game license - or?

Mostly digital purchases.

And if having bought games on optical disk - you can have them installed on both - and just have disk inserted for the person that want to play at a given time.

So to switch home xbox might not be needed at all - depending on how and what you play.

Somebody correct me if I am wrong.

cullman manWin User

Only Team death match games?

There could be a problem in the disk you will might have to buy a new disk there could be something wrong with the data that is in the game or a bug is in the game

Young2YoungWin User

Multiple Xbox One S..ss with Sea of Thieves

OK so if I understand ... I will remove the Physical disk copy off the home xbox and install it on one of the other ones ... then purchase the digital download onto my home box and transfer that to the box that isn't using the physical disk ... ?

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