The North Face
4+

Screenshots

Description

The official The North Face® app delivers a personalized experience that features content based on your location. VIPeak Rewards members can also easily access customized offers and their account information, including point balance and rewards certificates.

PERSONALIZED CONTENT• Homepage content is customized according to your location.• Quickly reference the phone number, store hours, or directions to your local The North Face® store. • View current and upcoming weather conditions for your location, or another city.• VIPeak Rewards members can see their total VIPeak points at-a-glance.

FEATURES FOR VIPeak REWARD MEMBERS• VIPeak members can manage account information, including: point total, point history, Rewards certificate number, and monetary balance. • Earn additional VIPeak points by checking in at The North Face®-approved locations and events.

7.0

Thank you for your continued feedback! If you want to have a voice in influencing future versions of the app, please send your feedback to us at appsupport@thenorthface.com.

6.2

Mar 22, 2017

• Fixed a bug related to the Navigation Menu • Earn 500 VIPeak Points for downloading the app. • See products recommended for you. • Navigate the new easy-to-use dashboard and easily see which check-in locations and events are near you. • Use voice-to-text search to search for products (available only to those using iOS 10+). • Track your order status and see order history.

Thank you for your continued feedback! If you want to have a voice in influencing future versions of the app, please send your feedback to us at appsupport at thenorthface.com.

6.0

Mar 13, 2017

• Earn 500 VIPeak Points for downloading the app. • See products recommended for you. • Navigate the new easy-to-use dashboard and easily see which check-in locations and events are near you. • Use voice-to-text search to search for products (available only to those using iOS 10+). • Track your order status and see order history.

Thank you for your continued feedback! If you want to have a voice in influencing future versions of the app, please send your feedback to us at appsupport at thenorthface.com.

5.1

Aug 11, 2016

You can now add and view products in your Wish List. We also fixed a couple of bugs. Thank you for your feedback!

5.0

Mar 14, 2016

We have completely redesigned the app. Thank you for your feedback!

4.1

Aug 12, 2015

- Fixed minor bugs

4.0

May 8, 2015

-Secure Driver License and Credit Card scanning to complete checkout in seconds-Addition of PayPal as a payment option to checkout

3.2

Dec 15, 2014

- Addition of homepage search bar- Minor bug fixes

3.0

Jun 23, 2014

- iOS 7 Optimization- Minor Bug fixes

2.3

Jan 21, 2014

- New product sequencing to match the desktop site - Easier checkout features to shop on-the-go! - Opt-in to receive emails about offers, or special events

2.2

May 20, 2013

Introducing the Pin It button to product pages. Share and show your favorite gear through your Pinterest account.

2.0

Mar 29, 2013

•Introducing our VIPeak loyalty program: Earn points on every purchase to redeem toward VIP adventures, event entries, or credit at The North Face. •Sign up for VIPeak access through the More section, or at checkout. •Faster loading time for Never Stop Exploring images - add yours!

1.4

1.2

Oct 2, 2012

+Improved for iOS 6+Product Videos

1.1

Aug 2, 2012

New Features- Local Inventory Availability – See what's in stock at The North Face store near you. - More product images – View gear from different angles. - Store Map Update – Get the full list of The North Face and dealer stores in your area.

1.0.1

1.0

Ratings and Reviews

3.1 out of 5

165 Ratings

165 Ratings

Nice App, May Need Some Work

Apr 6, 2017

Jeff Armstrong

Update: I had some difficulty in getting the reward points for downloading the app, but it turns out the issue was more on my end with more than one profile. The developer emailed me very quickly and was able to resolve the issue just as fast. Great service, even better products!

Overall I like the App, but I've never received my 500 bonus points for downloading it and signing in. Every time I open it up, I get a message that it can't reward me the 500 points and to try again later. That's been 2 weeks or more. Easy to use, holds my data and has all the content you'd want. Just please fix the rewards points.

Developer Response

Apr 4, 2017

Hi Jeff,

We apologize for the issues you are seeing. Please reach out to us at: appsupport at thenorthface.com and we'll be able to better help you get those 500 points.

Thanks,The North Face App Support Team

Nice App, May Need Some Work

Apr 6, 2017

Jeff Armstrong

Update: I had some difficulty in getting the reward points for downloading the app, but it turns out the issue was more on my end with more than one profile. The developer emailed me very quickly and was able to resolve the issue just as fast. Great service, even better products!

Overall I like the App, but I've never received my 500 bonus points for downloading it and signing in. Every time I open it up, I get a message that it can't reward me the 500 points and to try again later. That's been 2 weeks or more. Easy to use, holds my data and has all the content you'd want. Just please fix the rewards points.

Developer Response

Apr 4, 2017

Hi Jeff,

We apologize for the issues you are seeing. Please reach out to us at: appsupport at thenorthface.com and we'll be able to better help you get those 500 points.

Thanks,The North Face App Support Team

Great app

Aug 15, 2017

225 Baton Rouge

I have always loved the north face and the app is just another reason. I absolutely love the quality of the tent I just bought. I wish I would have known about the points and checking in could have gotten me s bunch of points but the cashier never said s word about it. U think u guys could just hook me up with half of the points at least? I bought a talus 2 tent and s rain protector for my bag and I also could have checked in I spend well over $250 plus I could have checked in at the galleria in Houston but didn't have a clue. I live in Alexandria, La so it's not real easy to just go to that store. Please help u guys I deserve these points as much as I buy from u guys. Keep up the good work.

Great app

Aug 15, 2017

225 Baton Rouge

I have always loved the north face and the app is just another reason. I absolutely love the quality of the tent I just bought. I wish I would have known about the points and checking in could have gotten me s bunch of points but the cashier never said s word about it. U think u guys could just hook me up with half of the points at least? I bought a talus 2 tent and s rain protector for my bag and I also could have checked in I spend well over $250 plus I could have checked in at the galleria in Houston but didn't have a clue. I live in Alexandria, La so it's not real easy to just go to that store. Please help u guys I deserve these points as much as I buy from u guys. Keep up the good work.

Where do I begin? Many to list

Mar 5, 2018

reader134567

The sign in doesn’t work so you can’t log into your account. You start browsing items but if you click one for details, there is no going back so you have to start browsing from the beginning. The North Face in general has one of the bad customer service brands out there so e mailing to customer service with issues won’t do much. The North Face should be glad that the weather is cold here and there are not many stores that make snow jackets. It is like dealing with Abercrombie & Fitch (in the past). The brand has cool image so every young ppl want to wear it but it’s got this bad customer service with attitude just like employees at Abercrombie & Fitch. You think of snow jacket and it’s this brand that is “Cool”. It’s a shame this good brand has such an attitude.

Where do I begin? Many to list

Mar 5, 2018

reader134567

The sign in doesn’t work so you can’t log into your account. You start browsing items but if you click one for details, there is no going back so you have to start browsing from the beginning. The North Face in general has one of the bad customer service brands out there so e mailing to customer service with issues won’t do much. The North Face should be glad that the weather is cold here and there are not many stores that make snow jackets. It is like dealing with Abercrombie & Fitch (in the past). The brand has cool image so every young ppl want to wear it but it’s got this bad customer service with attitude just like employees at Abercrombie & Fitch. You think of snow jacket and it’s this brand that is “Cool”. It’s a shame this good brand has such an attitude.