If you started your article now, I'm almost certain that you'd get a satisfaction rating approaching 100%. We still need more and better printer and scanner drivers. We still await OSX native Photoshop 7 (but so do Win users) and Quark and their plug-ins. But after months of crash free OSX and persisting crashes in classic or pure OS 9 everyone can see that OSX increases the pleasure of use. The best competing OS is Win 2000. But Microsoft made the mistake of replacing it with XP, the privacy invading OS. Many Windows users have become very concerned about Microsoft's behavior. In fact, many of my Windows using friends (developers, graphic artists, scientists, consultants, executives) asked for demos then went out and bought Macs or put them first on their buy list.