Michael White – CCIE #26626

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CSR 12 Released – Understanding Smart Licensing

CSR 12.0 has been released (CUCM, IM&P, Unity Connection v12.0) and a these version bring a major change for the better to licensing.

No it’s not another change in licensing type (RTU, DLU, UCL, CUWL), but rather it is the ”cloudification” of licenses. Instead of using PLM to pull licenses, version 12 now uses Cisco Smart Licensing. Cisco will now keep track of your licenses for you instead of relying on registering PAKs and dealing with TAC.

Benefits of Smart Licensing:

One source of truth for licensing. Instead of dealing with PAKs and TAC asking for SO#s during upgrades, the licensing portal will hold all licenses.

Customer-controlled license pool for an Organization. Licenses can be shared across sub-orgraniations easily.

Simple upgrades. The licenses are stored in the cloud and entitlement is easily visible there. Waiting for license files is a thing of the past.

Cisco is moving all products to be Smart License enabled. Smart Licensing is not an enforcement mechanism. It’s job is merely to capture and report license ownership and consumption details as sent by a Cisco product. Each product deals with it’s own license enforcement. CUCM/CUC offer a 90-day grace period.

Cisco Smart Software Manager (CSSM) is the customer web portal that enables management all of your Cisco Smart software licenses from one centralized website. With Cisco Smart Software Manager, you organize and view your licenses in groups called virtual accounts and can transfer the licenses between virtual accounts as needed.

CUCM and all products that use Smart licensing talk to Cisco one of three ways, directly through the internet, via an HTTP/HTTPS proxy, or through the Cisco Software Manager satellite. This is an OVA that you deploy on ESXi which is the central relay for products to communicate back to Cisco for an organization. More information and the download is located here –https://www.cisco.com/c/en/us/buy/smart-accounts/software-manager-satellite.html

If your CUCM has access to the internet to talk to Cisco directly, click on the Register button.

Take the token that was generated from the Smart Licensing portal earlier and paste it in and hit Register:

If your CUCM does not have direct internet access, you will need to decide how you want CUCM to communicate with Cisco by clicking theedit the Licensing Smart Call Home Transport settings and selecting from the following:

Thanks Mike! I too am curious about the migration process on software.cisco.com. We have the CUCM & CUC product instances registered with Smart Licensing but I’m having a tough time with the licensing folks getting the current 10.0 licenses migrated to smart licenses. Customer has SWSS/ECMU and we did a proper PUT request that spit out an SO & UG Order ID.