Rapper Common surprises students at NY school, donates moneyNEW YORK (AP) — Oscar and Grammy winner Common surprised a group of New York students by donating $10,000 to help their teachers buy supplies like calculators and science kits.The rapper-actor partnered with the nonprofit AdoptAClassroom.org and Burlington Stores to give Renaissance School of the Arts in Harlem the funds on Thursday.Jadon-Li M. Antoine, an aspiring musician, actor and dancer, said Common's visit motivates him to keep aiming for his dreams.Burlington has been raising money from its 599 stores to help other schools, asking customers to donate $1 or more.

Are you aware that one of the hottest things in for-profit management over the past 5 – 10 years or so is “customer experience?” There’s an entire industry that’s grown up around it. It’s something that goes beyond customer service. Customer service is to an outbound marketing world what customer experience is to an inbound…