“RFID has been around for a long time, but it has typically served one narrow
purpose within one organization,” said Tony Oliver, USS’ chief technology
officer. “We decided to change that. If the goal is to reduce out-of-stocks, our
RFID solution can be built around that. If the goal is to improve inventory
accuracy, we can focus the RFID system on that. If the aim is to decrease shrink
– yes, our RFID solution can be designed around that. In fact, all three of
these goals can be packaged into one RFID solution, if that’s what our partner
wants.”

The company’s president and CEO, Adel Sayegh, revealed one key component of USS’
RFID system – end-user interface. “The front-line employee using the technology
must be comfortable with it, happy even. This is one area where RFID systems
have failed in the past. If the technology is a hassle to use, the front-line
employees will resist it, and the company that bought that technology will have
a tougher time achieving the ROI. We change all that by designing an RFID
solution that is easy to use, and we test specifically for end-user experience
before rolling out the solution for our partner.”

Sayegh said that USS will showcase its RFID solution at the NRF conference in
Fort Lauderdale from June 11 to June 13, 2014. Private demonstrations can be
requested through the company’s web site at
www.UniversalEAS.com/nrf.