Baltimore Collection Agency

For twenty-five years, businesses in Baltimore have been using The Kaplan Group for assistance with their commercial collection issues. Our happy customers have benefited from our 85% success rate on large viable claims and many have rewarded us with an A+ rating with the Better Business Bureau as well as lots of 5 star online ratings.

Our Mission

Our collection philosophy at The Kaplan Group is plain and simple: every valid invoice generated by a company should be paid in full. When you turn a claim over to us, we start collecting right away, and we don’t stop until your customer pays what is owed or we determine they are no longer in business.

A “secret” to our success is that we develop a custom collection strategy for every claim we receive. We never have and never will use call centers, auto-dialers or scripts. Our professionals are fully trained by our President, Dean Kaplan, to use proven negotiation and collection techniques.

Our 85% success rate on large viable claims is no accident. Our staff is highly trained and educated, and many hold advanced degrees including MBAs and JDs and have been executives in their careers with titles including General Counsel, CFO and CEO. Together, our collectors have negotiated transactions totaling over $500 million and have traveled to over 40 countries for business and pleasure. The experience our collectors bring to the table makes The Kaplan Group particularly well suited to working to solve your debt collections in Baltimore and anywhere in the USA.

Our fees are contingency based which means that you pay nothing until we collect. Our in-house law firm is ready to take pre-litigation situations and apply increased pressure. We solve 97% of our successful claims without having to pursue litigation, but when litigation is the only way to collect, we work with a large network of collection attorneys that provide collection litigation services, also on a contingency basis.

Our professional collection approach has resulted in our exceptional success rate for our customers. Satisfied customers have given us many 5 star online ratings and our A+ rating with the Better Business Bureau.

The longer you wait to collect, the lower your chances of getting paid. Don’t wait another minute. Fill out our simple Get a Free Quote form or call us to discuss your situation. Hire The Kaplan Group to solve all of your debt collection problems!

We Understand Business in Baltimore

Baltimore has struggled in recent years as deindustrialization occurred. The city appears to be rebounding of late as the tech industry has found a home here. Other important contributors to Baltimore’s economy include Johns Hopkins University and Hospital, the Port of Baltimore, and tourism. For twenty-five years, The Kaplan Group has successfully collected from companies of all sizes in a myriad of industries, including many in the high-tech sector, making it a good fit for collecting in Baltimore and throughout the USA. The Kaplan Group combines its vast experience base and its custom approach to each collection situation and the result is our 85% success rate on large viable claims. If you’re ready to get paid what you are owed, call or email us and let us get started!

Company president Dean Kaplan was a management consultant at KPMG for eight years. During his tenure, he helped hundreds of companies with business plans, mergers,
acquisitions and valuations. He owned, operated and dramatically grew a manufacturing business and has been a CFO for several technology companies.

Anne Kaplan was Associate General Counsel for Turner Broadcasting (TNT & TBS) and West Coast Counsel for the MPAA (Motion Picture Association of America).

Jerry Kaplan co-founded a bank and a bankruptcy preference defense company in addition to Kaplan & Kaplan, one of the largest commercial collection agencies in the country when he sold it in 1989.

Collection Agency Tips for Baltimore Businesses

What does it mean to your business if you hear that a customer’s company is for sale? Well, it could signal potential delinquency problems to come. Unfortunately, all too often, when a company is sold, vendors become the fall guys because the new owner doesn’t pay the outstanding invoices tallied prior to the sale date.

What can you do when you hear that a customer’s company is changing hands? First and foremost, be extremely cautious about accepting new orders, and begin immediate collection efforts for any outstanding invoices, with the goal to be paid before the sale of the company is completed. Once the sale is final, legally ensuring payment out of the proceeds is difficult at best; however, you can’t lose by trying and you may get lucky and get paid. This scenario is one where it may benefit you to hire a collection agency sooner than later because agencies are very familiar with the post-sale landscape and how to maneuver through it to get your money.