Established in 1917, Sinfonia is a major industrial equipment
manufacturer that focuses on semiconductors, aerospace, automobiles, and
medical devices. The Clean Transport Equipment Factory that will
implement Windchill manufactures load parts, or in-process transport
equipment, used in semiconductor manufacturing equipment, equipment
front-end modules (EFEM) and vacuum platform. It is the world's top load
parts producer delivering load parts to major equipment manufacturers
worldwide.

As demand for semiconductor devices increases worldwide, Sinfonia’s
implementation of Windchill will enable the company to streamline the
design of standard products that account for 90 percent of its sales,
quickly develop new products, and accelerate bill of materials (BOM)
transformation between engineering and manufacturing.

“Enabling digital transformation for the Japanese market – in
particular, the high-tech industry – has been a major focus for PTC.
We’re excited to be working with Sinfonia as they continue their
transformation journey,” said Kevin Wrenn, divisional general manager,
PLM Segment, PTC. “The switch that Sinfonia made from Aras to Windchill
reflects a trend that we have been noticing: companies are increasingly
favoring scalable, out-of-the-box solutions versus the tool-kit
approaches that our competitors offer.”

Finding the Right SolutionHistorically, Sinfonia created
manual BOMs in its design support and drawing release processes. These
processes were time-consuming due to manual entries. They were also
error-prone, as the BOMs, 2D drawings, and 3D models were not linked,
causing updates to be overlooked and leading to a significant amount of
time searching for information in the change management systems. Also,
the data was not centrally managed, and the ways in which teams worked
and shared information was inefficient, inhibiting workload balancing
and flexible resource assignments.

To solve these issues and to efficiently manage its EBOM and MBOM
process flow, Sinfonia invested in Aras Innovator as its PLM solution
and SAP for ERP. However, Aras was unable to support requirements from
Sinfonia’s Clean Transport Equipment group and required extensive
customization, preventing Sinfonia from going live as scheduled. The
Sinfonia team began looking for a replacement solution that would enable
them to transform their processes and implement an easy-to use system
for their design engineers. The team at the Clean Transport Equipment
plant decided to switch the PLM system to Windchill as they were
confident it would enable design engineers to easily access the
functionality and product data they need.

“The semi-conductor industry is entering what is called a ‘supercycle’
that the industry has never experienced before,” said Atsushi Hanaki,
officer, Clean Transport Equipment Works, Electrical Products & Systems
Division, Sinfonia Technology. “We need to perform engineering work to
enhance existing high-demand products, as well as drive new development
projects in parallel. Our organization was also expected by the company
to improve profitability so that we can reach our mid-range business
goals. While we expected that implementing a new system in a rapidly
growing business environment would create a significant initial workload
at Design Engineering and Production Engineering, we believed we had to
do this as one of the actions we planned to reach our goals and decided
to implement Windchill. After seeing a demo of Windchill, our
Engineering team said, ‘We definitely want it.’ Their eager reaction
made our decision to choose Windchill easy.”

Sinfonia has already completed the first phase of its rollout of
Windchill and will soon expand its use of the products to include other
modules, as well as connect Windchill to SAP. Its future roadmap for
digital transformation includes improving field service operations with
smart, connected products and services, as well as augmented reality.

The announcement of any particular selection of PTC software is not
necessarily indicative of the timing of recognition of revenue therefrom
or the amount of revenue for any particular period. In addition, in many
cases the software must be successfully implemented and deployed to
enable the customer to achieve its business objectives. The announcement
of a customer’s selection or planned future selection of PTC software
does not indicate that applicable implementation and deployment
activities are complete or that additional software will be purchased.

About Sinfonia TechnologySince its establishment in 1917,
Sinfonia has been sending innovative technologies and products to
society for 100 years "electromagnetic force application". These "Motion
& Energy Control" technologies are now contributing to the creation of a
prosperous, comfortable, and safe society, and we are focusing on
expanding business in the fields of semiconductors, aerospace,
automobiles, and medical growth, which permeate all industries,
infrastructure and people's lives. Please see http://www.sinfo-t.jp/company/Default.htm
for more details.

About PTC (NASDAQ: PTC)PTC helps companies around the world
reinvent the way they design, manufacture, operate, and service products
in and for a smart, connected world. In 1986 we revolutionized digital
3D design, and in 1998 were first to market with Internet-based product
lifecycle management. Today, our leading industrial innovation platform
and field-proven solutions enable you to unlock value at the convergence
of the physical and digital worlds. With PTC, manufacturers and an
ecosystem of partners and developers can capitalize on the promise of
the Internet of Things and augmented reality technology today and drive
the future of innovation.