Terms and conditions

At Corinthia, we always strive to provide the best rates on our website. If you find a better publicly-available rate anywhere else online, we will match it, and discount the rate by a further 10%. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will match it and discount the rate by a further 10% for the rest of your stay.

Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:

Your original booking must have been made through corinthia.com.

The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.

The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.

The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.

Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.

The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.

The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.

Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.

In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.

Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.

The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.

The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.

Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.

If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

Traditional Eats For New Year’s Eve Around The World

From lentils in Prague to hot chocolate in Malta, here are the most delicious ways to ring in the new year in Corinthia’s favourite destinations.

The festive crackle and blaze of fireworks, the 12 chimes of the bell tower, the cheery cries of ‘Happy New Year!’ on the stroke of midnight, 31st December is more commonly associated with Champagne-toasted revelry but around the world, New Year’s Eve tables are laid with gastronomic feasts that mark the occasion with a uniquely local flavour. From lentils and pork in Prague and mayonnaise-saturated salads in St Petersburg to post-midnight spiced hot chocolate in Malta, here are the most delicious—and traditional—ways to ring in the new year in Corinthia’s favourite destinations.

Raisins In Lisbon

While the Spanish mark midnight on the 31st December with 12 grapes, eating one for each chime of the clock or month of the year, the Portuguese ensure everyone has a handful of 12 raisins. Tradition requires that you make a wish for each one eaten. Afterwards, sit down to a traditional New Year’s Eve late-night snack, Portuguese style. Caldo verde is a simple, light, deliciously seasoned vegetable soup cut through with chorizo. Mop it up with hunks of fresh broa, or corn bread.

While Lisbon certainly puts on a big party at New Year’s Eve, further south towards the Algarve, celebrations grow altogether noisier. Villagers across the land bang pots and pans together to ward off malevolent spirits, which, combined with the nationwide fireworks crackling and popping across the night sky, guarantees an immense celebratory cacophony come midnight.

Lentils In Prague

It might be New Year’s Eve among anglophones, but in the Czech Republic, it’s St Sylvester’s Day after the saint who served as the Pope in the fourth century. The saintly hero counts curing the incurable as one of his miraculous feats, and is summoned on his feast day to bring wealth and good tidings.

Čočka—a savoury lentil stew topped with eggs—is traditionally served alongside the end-of-year feast. The lentils symbolise coins, a portent of the prosperity to come. Less squeamish gastronomes can join Czech traditionalists and tuck into braised pig’s head served with a side of fiery freshly grated horseradish. Happily sated upon traditional festive Czech cuisine, raise a sparkling glass of local celebratory tipple Bohemia Sekt to ring in the new year as the locals do.

Herring Under A Fur Coat In St Petersburg

What more august way to usher in a new year than with Champagne—if not its popular local equivalent Sovietskoye—and caviar. Beluga on blinis (or, more commonly, red roe on buttered bread) is the canapé du jour on New Year’s Eve in the Russian city. It preludes a rich, festive spread that spills indulgently across banquet tables. The usual suspects include roast duck or sucking pig cooked with apples, Olivier (also known as Russian) salad—the heavier on the mayonnaise the better, and Selyodka pod Shuboi or Herring Under a Fur Coat. This vivid Russian staple comprises unctuous layers of diced, pickled fish with cubed beetroots, potatoes, carrots, eggs and, of course, mayonnaise. Tangerines are traditionally enjoyed after the feast.

Hot Chocolate In Malta

New Year’s Eve in Malta is a good excuse to lay down a banquet that includes some of the island’s best-loved fare: baked macaroni, roast turkey and potatoes, and Christmas pudding. After dinner, the festivities begin. The street party in Valletta is a great place to soak up the celebratory atmosphere before catching the concert at the Granaries, featuring Maltese tenor Joseph Calleja and operatic heavyweight Andrea Bocelli in 2019.

Come the countdown, it’s time to put down the Champagne flute and fill a mug with Imbuljuta tal-Qastan instead. The rich, Mediterranean cousin of traditional hot chocolate, Imbuljuta tal-Qastan is a decadent blend of cocoa thickened with chestnuts and flavoured with cloves and tangerine zest. It’s the traditional drink on New Year’s Eve in Malta, and certainly fortifies imbibers for a night of serious partying. The sustenance comes in very handy. Malta’s firework-festooned New Year’s Eve parties are notorious for running well into the early hours of the morning.

Bread Rolls In Budapest

From galettes des rois in France and bolo rei in Portugal to rosca de reyes in Mexico, Epiphany bakes start making their aromatic, golden appearance well before New Year’s Eve around the world. In Budapest, however, the traditional local bake is the pogača, a humble, local take on the bread roll. These are prepared specifically to usher in the new year. Traditionally, a lucky few from the freshly baked batch contain a coin. Those fortunate enough to pick a pogača containing said treasure will enjoy prosperity and success over the next 12 months.

On New Year’s Day in Hungary, it’s traditional to eat pork, as pigs signify prosperity. Similarly, lentils symbolise wealth. A dish that combines the two, such as lentil soup cut through with bacon, guarantees a shining future. Seek out a steaming bowl of korhely leves, a rich cabbage stew topped with slices of sausage and garnished with sour cream… there’s no better hangover cure.

Dinner Cruise In Dubai

While there’s no traditional delicacy per se to enjoy on the 31st December, there’s certainly a traditional way to enjoy dinner on the last night of the year. Dubai’s spectacular skyline is lit with a phantasmagory of fireworks as the clock strikes 12 on New Year’s Eve, and the spectacle is worthy of an Oscar. The best options to sit back and enjoy the show are from one of the city’s many roof terraces, or gather around the Burj Khalifa to be centre of the action.