Few would dispute that health care systems across the globe are not
performing up to their potential. The problems are highly complex and no
one entity can solve them by acting alone. The greatest opportunity to
deliver on the promise may lie in involving “unusual suspects” in
communities, guided by a new definition of health, new ways to tell the
truth about providers’ performance and a recognition that the
patient/consumer is already in control of their health. When these
principles guide design, hospitals can create a health care system worthy
of the trust of those who depend on it literally for their lives.

During the KHA Convention, May 18-19 in Lexington, Laura Adams will present “Connecting...