I had been getting access denied when trying to log into the webconsole using root. I have been successful in rebooting the server in single user mode and verifying that the account is not inactive, but I am not able to run sam to reset the root password. Do you have any ideas? Thanks.

09-03-2011, 10:13 AM

r.k. #

Re: Unable to log in as root

Hello,

Please let us know:
1. Did you try to change the password when you were in single user mode using command line? (#passwd)
2. You mentioned about the web login. What about CLI login for root?
3. Are there any other users with root powers?