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Shipping & Returns

Once we have received your order, postage will be calculated and added to your invoice which will then be emailed to you.

Return or Exchange Policy

If orders are cancelled before dispatch, there will be no charge levied.

Unwanted/Unsuitable goods can be returned within 7 days of the receipt. For full refund, goods must be received in prefect condition and the postage will be borne by the sender.

When returning goods for refund or exchange, we advise you to get a certificate of posting from the Post Office or return them by Recorded Delivery. We will not be able to refund or exchange any returned goods that we do not receive. In the event that goods go astray, it is the responsibility of the sender to locate them and not of Brain Gym Books. If you are returning goods for refund or exchange please advise us in writing either by fax or email.