Internet speed specs

Internet speed specs

Hi all,

What is the acceptable range for internet speeds on a 200/20 service? I'm asking because mine has been slow. I contacted them but it's still not 200 so I'm wondering what will TWC/Spectrum consider within specs?ThanksGreg

Re: Internet speed specs

Their rule is that if measured speed using TWC's Ookla servers shows at least 80% of your plan or better in both directions, they will not come out to improve it. So for 200/20 plan, if you get 160 down and 16 up, don't expect a truck to roll into your driveway.