The 404 2 error you received means that you don't have the necessary domain checked for recording. You can configure it by going to the "Manage Domains" section of your account (via the left pane menu on your main account page).

If you still can't get it to work, please use this link: http://subs.clicktale.net/CustomerSupport.aspx?ticket=s to send a ticket to our support team, so we can investigate this matter further.Please include all relevant information, including screenshots, URLs and other data when submitting the ticket.

When submitting the inquiry, please make sure to grant access to support.

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