General Support: Email facility

Is there an issue with sending emails through the system? I created one at the weekend (23/03/2019) and thought that it had been distributed. But because I do not receive emails generated by me I was unaware that it had not gone. I have sent 3 test emails to myself this evening, none if which have arrived.

With no log on the system recording the emails generated how can an administrator know what had and has not been sent? Or is this not a bug and either there us no email facility or only an email based on existing templates?