Reel Island Casino

PLAY AT REEL ISLAND CASINO TO WIN JACKPOTS!

GENERAL INFO

Reel Island, established in 2015, is a casino that looks at first very appealing with a bold colour scheme and design and large graphics of the games available there. It’s a mobile casino that draws you in and gives back exactly what you want.

This includes some pretty neat promotion schemes as well as excellent games provided by many of the top developers in the industry. But could Reel Island do more to appeal to its players? There’s a lot here that it could do, in our opinion, and today we’re going to explain why.

BONUSES

There are sadly very few promotions and bonuses here at Reel Island, so this section is going to be incredibly short. While the bonuses they do have are quite good, we really expected a lot more from them, including many more long-term promotions that will keep players occupied.

All we have, however, are a welcome bonus and a ‘dish of the day’ promotion that occurs every weekend. While these are somewhat rewarding in of themselves, it would have been far better if they were put alongside better promotion schemes that stop players from straying elsewhere.

Having said that, here are the two bonuses you can find at Reel Island in detail and what you can do to make the best of them:

Welcome Bonus Package: This bonus is split into three parts and you can win deposit match bonuses (up to €700 worth) as well as free spins (100 in total). Let's do it:

Dish of the Day: You can get all sorts of prizes with the Dish of the Day promotion which allows players to get free spins and extra cash every weekend. Simply check your inbox for the weekly newsletter in order to claim these prizes.

And that’s about it. It’s a bit lacklustre and even the bonuses that exist aren’t mind-blowing. Still, it’s better than nothing although we do wish that Reel Island would take things further. As for wagering requirements on both these promotions, it’s about 35x which is an average number.

GAMES & SOFTWARE

The gaming software, on the other hand, is where Reel Island Casino shines. If you were to be stuck on a desert island with only a mobile casino to keep your mind occupied, then all the games at Reel Island would be the games you would choose to have.

You have classic video slots such as NetEnt’s Gonzo’s Quest and Starburst as well as table and casino games that have live dealers. While there are other developers here in the mix, we would prefer to see something a little fresher than what we see in many other casinos we find all over the internet.

PAYMENTS, SAFETY & SECURITY

Payment and security at Reel Island is pretty tight but the options of payment are a little odd. For instance, you have GiroPay as a method of payment which many UK players don’t often use alongside Neteller and Trustly which is used a lot more.

That isn’t to say it’s a bad thing, it’s just an odd mixture of payment options. It is nice that you can choose between your e-wallets and pay by phone billing options so freely and the deposit and withdrawal limits are reasonable to say the least.

SUPPORT

Support at Reel Island Casino gives players many options, including a comprehensive troubleshooting guide to immediately identify a problem to help them fix what they need fixing immediately. If the troubleshooting doesn’t work then you can use a Live Chat function to talk to a member of customer service or contact the Reel Island customer support by email or (support@reelisland.com). There appears to be no direct telephone number to call so if you want a real (or should that be reel?) human voice to talk to, then that might be a problem for you.

VERDICT

In conclusion, Reel Island does things well in the gaming department. Where it falls short is definitely in its promotion schemes. What they have isn’t bad… there’s just not enough of it. This is a poor choice on their part as it does nothing to warrant players staying there.

It’s all well and good having all of the top-of-the-range games, but if they appear elsewhere with better promotional deals, why should new players stick around? We hope they correct this oversight in future.