Blancco said in a report titled "State of Mobile Device Repair & Security".iPhoneThe failure rate of 6 is 22%, ranking first in the Apple mobile phone. The failure rate of the iPhone 6s is 16%, ranking second. However, the overall failure rate of Samsung mobile phones is as high as 27.4%.

In addition to the iPhone 6 and iPhone 6s, Apple's other active iPhone models have single-digit failure rates, with iPhone X and iPhone 8 Plus each accounting for 3%. Blancco pointed out that although the iPhone 6 generation of mobile phones has remained at the top of the Blancco failure rate rankings in recent quarters, this is closely related to the recent negative software impact of the iPhone 6 battery life update.

As explained by AppleInsider in 2017, two different issues affect the normal performance of the iPhone 6. First of all, there was a problem with the battery production of the iPhone 6, which led to Apple's plan to replace the battery; the second is Apple's iOS 10.2.1 system update released in February last year. This system update introduced a throttling program to prevent the battery. The iPhone crashed when the iPhone was exhausted. However, the update effect of Apple's release does not seem obvious, and it fails to effectively solve the problem of system crash.

However, there are still more poor performance. According to Blancco's report, the overall failure rate of Samsung's mobile phones is 27.4%, the highest among all Android manufacturers' mobile phones, and higher than the highest failure rate of iPhones.

The report also found that Bluetooth is the most likely problem affecting iOS devices, followed by Wi-Fi, headsets and mobile data; while product "performance" is the biggest problem facing Android phones, followed by camera, microphone and battery charging.

In addition, Blancco also found that 74.3% of iOS devices run Apple's iOS 11 system, and 17.7% of devices run iOS 10 systems, but more than 50% of Android users still use "Nougat" (used in 2016). operating system).

It's worth noting that Blancco's data comes from "data collected from iOS and Android devices, which were brought to the wireless carrier and device manufacturers for Blancco testing and removal," so this report does not represent all iOS and Android. Device user of the operating system.