Salisbury at a glance

Salisbury Station

Accessible Booking Office Counter

Accessible Ticket Machines

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Customer Help Points

Help points are available on all platforms

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Monday to Friday – 24 hours
Saturday – 24 hours
Sunday – 24 hours

Step Free Access

There is step free access to all platforms. Access to platforms 5 (for trains to Cardiff and the West of England) and 6 (for some services to Basingstoke and London Waterloo) are via level access.

Access to all other platforms is via a subway with steep ramps. A staff operated powered wheelchair is available for customers who have difficulty using the ramps. Please speak to our assisted travel team or a member of station staff.

Wheelchairs Available

This station does not offer

Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down

Cycle Storage Sheltered

Rail Replacement Services

This station does not offer

Customer Service

Please contact our Customer Service Centre on 0345 6000 650

Lost Property

Toilets

The toilets are located on Platform 2/3 and on Platform 4. The National key toilets are located on Platform 2/3 and on Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk. The baby changing facilities are located in the toilets on Platform 4.

This station does not offer

Left Luggage, WiFi

Buy train tickets to any destination in Britain – no booking fee

Outbound journey departure station

Outbound journey arrival station

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*Advance Purchase tickets must be purchased before 23:59 on the day prior to travel. Due to the limited availability, book early to avoid disappointment. ^Nectar Terms and Conditions apply. **2FOR1 Terms and Conditions apply. † Super Off-Peak Day Return not valid on trains arriving into London Waterloo and any station London Zones 1-6 before 12:00, and trains departing London Waterloo between 16:00 and 18:30. ‡ Travel between 19 May – 2 June 2019. Free child ticket, available for children aged 5-15 accompanied by an adult with an Off Peak or Super Off Peak ticket. Max. 2 promotional fares valid with each adult. Available to purchase online and at station ticket offices. Not available for purchase via self-service ticket machines. Valid on SWR services only and cannot be used in conjunction with any other discount. Full T&Cs at southwesternrailway.com

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