Labor Rates:

In-house Rate
(at our office) In-house rate also applies to remote
assistance using our help desk or other remote control software

$80/hr. (plus
bench fee)

Onsite Rate (at your
site) Travel Time Charged at $95/hr.

$95/hr.

Minimum Labor Charge

$35 (plus bench fee)

Bench Fee

$5

Virus/Malware clean up

$90

Reload Operating System

$100

Priority/Emergency Service

$35 when available

Network and Server Engineer Technical
Labor

In-house Rate
(at our office)In-house rate also applies to remote
assistance using our help desk or other remote control software

$110/hr.

Onsite Rate (at your site)
Travel Time Charged at $95/hr.

$125/hr.

Minimum Labor Charge

$50

Bench Fee

$5

*This rate
category includes labor performed by our internal certified
engineers. Configurations and troubleshooting of servers, network
infrastructure, or advanced technical issues are examples of this
labor rate. The application of this rate will be determined by TCMI
staff.

Off Peak Technical Assistance is available upon request
and will be charged at double the regular hourly rate

Downloads:

Microsoft Update - An automated site to update your operating system
to include the latest service packs, security updates, and enhancements.Microsoft Downloads - A searchable form to find updates to Microsoft
products.