Haas managed to get away and call the police and soon they told Haas they caught the woman.

So all was well. Not quite.

"About five hours later, there she is in front of our house," Haas said. "I called the cops again and they said, 'Oh, yeah, we gave her a ticket.' "

The harassment has continued, showing Haas and her neighbors the painfully slow process of getting help.

"It sounds like another example of the disconnect between law enforcement, service agencies and the justice system," said Dariush Kayhan, the mayor's homeless coordinator. "It's like watching a car wreck in slow motion."

"How long before she does something really bad?" asked Larry Rosenfeld of the Inner Sunset Park Neighbors. "And then we will say: We've been telling you about this for months."

Add to the complaints about the Clipper Card that seniors must travel to a transit office to "prove" their age.

Five years ago Tom Hsieh and a partner took over Gleneagles, the city's quirky nine-hole golf course.

"We put in a quarter of a million dollars and then the greens died," Hsieh said. "We figured we'd be out of business by the end of last winter."

But a remarkable group of heavy hitters from the golfing community stepped up, coordinated by Thomas Bastis, superintendent of the upper-crust California Golf Club. Bastis put in hours of free time, found others to do the same, and this weekend the course opened with all new greens.