Your free trial month includes all features and 50 bookings. No credit card needed.

Frequently Asked Questions

Do I need to choose a plan now?

No pressure, sign up for free and you get a 30 day free trial including all features and 50 bookings. Once your trial expires it’s time to decide which plan suits you best. You can always get advice from our support team and we also have a nifty little quiz to help you choose - check it out right here.

Are there any additional charges?

No hidden ones, for sure. What you can buy additionally are more bookings and additional custom features if you need more than is included in your plan. A lot of our clients also choose to send SMS reminder notifications and for that you need to buy SMS credits. You can find the pricing for those further up on this page.

What happens if I use up my 50 bookings included in the free trial?

Kudos to you! That’s what we call a luxury problem! You can either upgrade to a higher subscription plan or buy some additional bookings separately. Find the pricing table further up on this page.

What if my bookings turn out to be more than included in the plan I chose?

Congratulations! You must be really happy getting all those bookings! Now you can either upgrade to a higher subscription or buy additional bookings separately.

What happens when my free trial month ends?

Then you select which plan suits your needs or you can continue as a Free User if you have less than 50 bookings a month and only need 1 custom feature. You will receive a reminder to pick a plan for the upcoming period.

Can I cancel at any time?

Absolutely. SimplyBook.me is an honest company and we are in this business for the long term. NO hidden cancellation fees, NO long term binding contracts, NO bullshit! You choose the period you want to pay for (monthly or annual) and that's it.

Which payment methods do you accept?

We accept all major credit cards, PayPal or you can make a wire transfer, the choice is yours :)

Do you include support?

Yes, we include both live chat and email support to all of our users. We don't discriminate between our clients. ;)

Can I pay for my account annually?

Yes but only if you want to get 2 months for free :)

Is there a setup fee?

Noooooo, no setup fee because it is as easy as a breeze to setup the system yourself and our support team are on hand to help you out if you need them.

Can you set up the system for me?

But of course! If you are super busy and would like us to set the system up for you, then we would love to help you set it up for as little as 25 USD. We are going to need some info from you though. ;)

How many staff members and different services are included in the free plan?

Unlimited... yes it's true! You can set up as many staff members, services, events or classes as you need within all of our plans.

Is my data secure and who owns it?

Yes, your data is secure and you are the one and only owner. All your communication with the system goes through SSL to avoid any external snooping. We have servers in reputable hosting centers in Europe for Europeans and in Canada for the rest of the world. Additionally you can enable our HIPAA feature to make your data more secure by allowing very limited access to your system, auto lock-outs, double authentication etc.

Are my payment details secure?

Yes. When you pay for SimplyBook.me you go through our secure payment processing partners. When your clients pay you through SimplyBook.me they go through the payment processing partner of our choice which you have integrated with our service. SimplyBook.me never stores any credit card information or sensitive payment data.

Can I change my plan later (upgrade/downgrade)?

Yes, you can upgrade at any time. If you want the upgrade to become effective immediately you can contact us, otherwise it will automatically happen once your current subscription expires* . You can also downgrade at any time and it will become effective once the current plan expires*.

* at the end of the subscription month or year depending on how you have chosen to pay.

SimplyBook.me is an outstanding online scheduling solution for small and medium-sized businesses of all types. We provide high-quality booking services for companies all over the world and help them to grow and prosper. Our reputable and secure appointment system is designed to make bookings easy and comfortable for both our users and their clients!