17. Can Customers Still Receive Service While on Vacation or if They Only
Live in Massachusetts Part of the Year? What Happens if a Customer Moves?

Anyone who resides in Massachusetts at least six
months out of the year is eligible for service from the Talking Book Library.
Notify the Talking Book Library of any address and telephone changes and provide
dates for when the changes become effective. Customers can request materials
be sent to vacation or out-of-state residences, but should take their playback
equipment with them. Customers can also place a "hold" on their
Library service until they have returned to Massachusetts.

Patrons moving out-of-state should provide their
new address and telephone number to the Talking Book Library so it can transfer
their service to the talking book library in that state. Patrons may return
the cassette player to the Braille and Talking Book Library at Perkins and
obtain other equipment from the new library or may take their current machine
with them.

U.S. citizens moving out of the country may also
make arrangements to continue borrowing books no matter where they reside
in the world.