I was involved in a minor traffic accident on Friday, August 20, 2010. This is the first time that I have been in an accident and I really did not know what to do. I called the Jacksonville Sherrif’s Office (non-emergency #) and reported the accident. Before they reached us, Sgt. J. H. Johnson just happened to be on I-295 South just before the Normandy Blvd. exit and saw us. He pulled off the road and backed up to us in the emergency lane. He was very friendly and polite. He also provided my next steps that I should take as the driver at fault did not have proof of insurance on his person. He made me feel at ease and I appreciate that. I also appreciate the fact that he reached us very quickly even without being called. Thank you very much!