(PDF) Thinking about GovTech (2019) introduces the concept of GovTech and identifies eight activities that policymakers can undertake to foster national GovTech innovation ecosystems and help to steer them towards positive outcomes for citizens and public administrators.

The research conducted by Tactical Tech and our partners over the last 18 months has confirmed that WhatsApp is now a primary means of delivery for political messaging in many countries in the Global South, with particularly strong penetration in rural communities where internet is accessed mostly via smartphones.