didnt recieve influence points properly

my coalition took over pantheon # 8 (new server) raised it up to next level and absolutely received no influence for the pantheon or the upgrade . for reason why is beyond us. our coa has had issues before about gaining achievements and now we are not gaining influence for conquering pans and upgrading them. just feels strange to have a pan, and get no influence for it at all. something may be wrong here, because when I mouse over the influence numbers it shows zero points for territory held, even though we have had the pan now for some time

http://prntscr.com/dexd81 influence for held territory should not say zero when you hold a pantheon something is not right there