Pickup at the airport was great; had to be picked up at an alternate site because of construction. No problem. Also helped us at arrival at our parked car because of ice having arrived. Very courteous.

Upon check in they did not know that we were part of the park sleep program. she wanted to charge me $5 per night to park! Fortunately I had a copy of the receipt from park sleep. We told her we needed a 5am van to airport and it was never recorded! We arrived at 4:55 and the driver told us we were not on the list. Thankfully the van was relatively empty and we got to the airport on time. We will use park sleep again but most likely will not choose the Ramada