All of us encounter criticism from others; the way we deal with it can either significantly enhance our lives, or it can make us depressed and sour. It’s easy to”take it personally” when someone criticises what we do, or to magnify the importance of the criticism.

In this interactive bitesize learning over the Internet or face-to-face, you can learn a specific process that has enabled many others to respond resourcefully to criticism.

Find out how to develop the skill to maintain distance between yourself and criticism and keep you from automatically feeling bad, and allowing you to calm evaluate the meaning of criticism before responding to it!

Contact us to bring this important learning module in your company today.

Barrier #1 is believing you do not deserve better. It is a by-product of low self-esteem. You know barrier #1 is at work when you believe you are not good enough to have what you want, think you cannot accomplish change, or see yourself as lacking the qualities necessary for success.

“A set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use emotional information in an effective and meaningful way.”

Did you know that leadership and management serve different functions and achieve different things, and, importantly, that they can happily coexist. For most organizations, it’s crucial to embrace both?

They are different in terms of actions, processes and behaviors.

Building best-of-both-worlds organizations, with structures that incorporate management and leadership approaches is an important challenge.

It’s possible for companies to grow and adapt to new circumstances, without having to give up all that’s familiar and effective. Where there’s a determination to survive and a commitment to adapt, change doesn’t have to be traumatic.

“A young farmer paddled his boat vigorously up river. He was covered with sweat as he paddled his boat upstream to deliver his produce to the village. It was a hot day, and he wanted to make his delivery and get home before dark. As he looked ahead, he spied another vessel, heading rapidly downstream toward his boat. He rowed furiously to get out of the way, but it didn’t seem to help.

He shouted, “Change direction! You are going to hit me!” The boat came straight towards him anyway. It hit his boat with a violent thud. The young man cried out, “You idiot! How could you manage to hit my boat in the middle of this wide river?”

As he glared into the boat, seeking out the individual responsible for the accident, he realized that there was no one. He had been screaming at an empty boat that had broken free of its moorings and was floating downstream with the current.”

Reinventing personal and workplace learning …, find out how to get the job done significantly better and/or considerably cheaper

Why we make learning unforgettable?

Find out how we have disrupted the traditional training and learning industry.

We have built a scalable mentoring process that creates culture in which learning is an embedded behaviour.

We focus on real issues on the floor of the workplace and we create and deliver content in collaboration with our responsive clients’ leaders that resonates with learners and eliminate excess noise.

We exist to take your teams for inside out “car wash”, teach them how to rethink, develop a new state of mind and align up and down the hierarchy and across, connecting with teammates, peers, customers, prospects, and build the desired capabilities, knowledge, skills and competencies.

Find our today how you can pilot our approach to making training and learning a profitable intervention!

Emotional intelligence is also not about constantly suppressing your emotions, or never disagreeing with others.

Emotional intelligence is a set of skills that prevents you from being dominated by your feelings, and keeps your emotions from getting in the way of making the decision you really want to make–as opposed to the one that “feels right” at the time, but leads to major regret.

In short, it’s about making emotions work for you, instead of against you! Use that information to inform and guide behaviour.

And if you don’t work to develop it, it’s all too easy to become a victim.

The slight edge is enough to enable one person to exceed the achievements of others to an almost unbelievable degree. Yet the difference in skill, ability, and intelligence between winners and losers is almost always very small and insignificant.

When two people are approximately equal in all other qualities, an attitude of positive expectancy makes the winning difference in their performance.

More than any other characteristic, quality, or trait of human personality, an attitude of positive expectancy is the companion of success in every achievement, every worth- while venture, every upward step in human progress.

William James, the founder of American psychology, said:

“The one thing that will guarantee the successful conclusion of a doubtful undertaking is faith in the begin- ning that you can do it.”