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Customer Testimonials

Good Morning!My name is Rochelle McCain and I wanted to personally let you know how well I was treated while visiting Stanley Steemer on Monday, September 17th. I had had a terrible weekend when I discovered that colored copy paper had bled onto one of my black leather seats in my automobile. After making many calls to various places of business that were supposed to be auto interior specialist, without much luck, I was finally referred to try Stanley Steemer. After explaining my problem to the receptionist Katy (may have the name wrong) she spoke with her manager Robert Burns. Who in turn suggested that I bring my car in so he could take a look at it. Mr. Burns was very friendly, polite and very helpful. And he was able to pretty much remove all of the stain out of my seat! I was already excited and relieved that the stain was removed from my seat, however, when I went back into the office to pay for the services, Mr. Burns had the receptionist issue me an invoice with a $0 balance!! There was no charge!! I can’t thank him enough. Customers are so quick to complain when something isn’t right, but very rarely say a word when they are satisfied. Therefore, I wanted to personally let you know that I am a very satisfied customer and to give a compliment to your staff and a special thanks to Mr. Robert Burns.Thanks, Rochelle M., Saginaw, MI