"We're learning different things - learning how to get our confidence back up - because we are little older going back into the workforce," Patricia shared with Local 8 News in this story. "So it helps us to learn how to be okay with being older and looking for employment."

Though she has worked in the past, she had to take time out of the workforce to care for her husband in a time of illness. Now that she has nearly completed the Customer Service Program, she feels confident and optimistic about her future career.