Why do I Need To Submit Deposit Screenshots?

If you are depositing SGD through internet banking, a screenshot is needed to make sure the funds are from your own account instead of someone else's. We do this for compliance purposes. The screenshot needs to include information as follows:

Your Bank Account Number

Our Bank Account Number

Transaction Date

Transaction Amount

Unique code as shown below

Where to submit my transaction screenshot?

Funds > SGD > Upload Screenshot of a new transfer

Bad example

The following screenshot taken from DBS/POSB's online banking website does not include the customer's bank account number and is thus not acceptable. In this case, a screenshot needs to be taken on the Transaction History page.

Good example

We understand that your bank account number might not be shown on the receipt. Alternatively, you may screenshot your transaction history, as shown below: