Customer Support

Change to a non-smoker

If your policy document says you are a smoker and you’ve stopped for more than 12 months then let us know! After 12 -24 months (depending on your policy) you can be classed as a non-smoker and your premiums will decrease to non-smoker premiums. We’ll need you to complete the attached declaration and return it to us.

But please note, if you’ve only switched to e-cigarettes you’ll still be classified as a smoker.