Customer Reviews

Dr. Jaewon Oh, Research Scientist

Arizona State University

"The webinar trainings provided by the customer support were very useful in understanding the instrument use. Many of our questions regarding type of materials, sensors, analysis, etc. were answered by the customer support very enthusiastically, promptly and effectively. The support provided by Thermtest customer group was very helpful whenever needed with scheduling flexibility." ▲

Egidijus

UAB Ekorema

"We purchased the HFM 100 more than a year ago and was not disappointed, because this instrument works perfectly. Thermtest worked quickly and with dedication. Tests are performed every day, but HFM-100 works like new. Recently we get a new software program. Michael helped us a lot. We are very glad that we had chosen this company." ▲

Ricardo Ibarra

Aurora Geofísica

"One word to describe Thermtest; SERVICE, the company is certainly customer oriented, staff will do anything within their reach to meet the client’s demands and questions. Another word to describe TLS-100; SIMPLICITY, just a few straight forward instructions and you are set to go, manufacturing quality shows, design shows, reliability shows; all in all an excellent instrument to start measuring right after unboxing." ▲

Corson Cramer

Colorado State University

"Thermtest’s knowledge and equipment is world class. They helped me by understanding my specific needs of my project and developed a solution for testing my unique samples that I could not have done anywhere else. The people at this company are a pleasure to work with." ▲

Dr. Vivek Kapur

E. I. Dupont De Nemours

"The TPS 2500 S with 8-channel switching system, increased our productivity several fold. Without it, we were testing no more than 10 samples/day with constant supervision. Now we can test over 50 samples/day (with minimal supervision) and still be able to attend to other activities in the lab. I cannot say enough about the help Thermtest continues to provide. They have been extremely helpful and responsive, whenever we have needed their help." ▲

John Lawson, Cold Chain Laboratory Manager

EFP Corp

"Dale was a HUGE help in regards to helping us better understand our application and what equipment (TPS 500 & HFM-100) we needed. Thermtest also allowed us to send samples in prior purchasing to make sure they understood the materials we work with. Michael did a great job of helping us set up the instruments and periodically checked in to make sure we had all our questions answered. He even did a follow up training session upon request." ▲

James Merriman

Mid Pacific Engineering

"I was new to thermal resistivity testing. Michael at Thermtest walked me through the process from choosing the proper tester through helping me develop dry out curves. He was available by phone any time I needed him and corresponded multiple times via email to check on my status and make sure I didn’t need additional help. Now days in business service means everything and the customer service I received was top notch. Oh yeah and the TLS-100 worked flawlessly and exactly as advertised. Thanks for everything." ▲

Robin Bayles, Advanced Technical Specialist

Milliken & Company

"Thermtest was very prompt with assisting me. Craig was helpful in determination of the proper test method used for our samples. They were able to work with the limited samples we provided and results were provided quickly. Great overall experience." ▲

Alex Ionkin, Corporate Chemist

FXI

"FXI makes polyurethane foams for home furnishing, automotive and technical applications. Thermal properties of the foams are very important for our customers. We selected Thermtest product Hot Disk TPS M1 for our needs. We are pretty happy with training, customer support and general guidance, which we received from the company. I would highly recommend products and services from this company." ▲

Qhai Suginin, Technical Officer

Setsco Services Pte Ltd

"Alysha (applications support lead) has been a huge help with the installation and how to use the machine. She's very detailed and goes step by step all the way in teaching us. And after a few weeks, we have already get the hang of the machine but she still get in touch with us and asked us whether there's any problem with anything. Great service!" ▲

Ignacio Carazo, CEO

"The acquired equipment fulfilled the expectations amply. The transaction was very friendly and with an excellent after-sales service for the purchase of spare parts. Widely recommended instrument and seller." ▲

Shell

Marius Haiducu, M.Sc. , P.Eng.

Simon Fraser University

"In our laboratory (the Laboratory for Alternative Energy Conversion, SFU), the TPS 2500 S is used for measuring the thermal conductivity of a wide range of materials, ranging from thermally insulating materials to thermally conductive ones. For that entire range of tested materials, the device was able to perform a precise and reliable measurement. The results of the measurements were in very good agreement with the values found in the literature; some of the results were also compared with the results obtained with another measurement method (i.e., heated guard plate). Additionally, we are very pleased with the technical feedback and support we’ve received since we bought the equipment." ▲

Adam Grey, Project Engineer

Victaulic

"I really appreciated Alysha's responsiveness and thoroughness in addressing my questions throughout the equipment selection, delivery, set up and initial testing phases. Getting useful answers quickly greatly accelerated our testing protocol. It allowed us to prove the efficacy of the machine quickly so we could move on to getting data." ▲

Jeremy Oglesby

Speedie & Associates

"Thermtest has been wonderful to work with. The staff are incredibly personable, knowledgeable, and helpful. The TLS-100 came very well packaged for the price. The equipment does exactly what we need it to do, and it does it well. Whenever I had questions or encountered difficulties, even difficulties with particular sample types, or with formatting reports (not with the equipment), the people at Thermtest were there to help me along the way, responding to emails very promptly and helping me to understand how to perform and report thermal properties testing. After extensive research in thermal testing equipment, Thermtest demonstrated to me that they offer not only the best value, but also the best customer service. They are our recommended go to for thermal testing." ▲

John Bortell, Product Manager

Nitto Denko Automotive, Inc.

"The professionalism and expertise of Thermtests staff is unmatched! I came to Thermtest with a unique material and wasn't sure exactly what test to have performed. Different tests and their nuances were expertly explained. A test was selected and a report was turned around quickly. For relevant testing, I will only use them from here forward." ▲

Angel Duncan

Nanotex Corp

"We upgraded to the Hot Disk TPS over a previously used modified transient method, which required onerous calibration. We have found the Hot Disk to have superior capabilities and easy to use. It has been an important part of our research efforts for the measurement of thermal conductivity and thermal diffusivity. We have grown to rely on the Hot Disk for a wide variety of projects from thermal management in space suits to nano-enhanced heat transfer fluids." ▲

Alejandro Ceferino

Geoiberica Spa

"I acquired a portable TLS-100 meter and I am really happy with this unit. In the past, I used another portable thermal resistivity meter, but my decision to work with Thermtest is because of their customer service. They always answer you in a short time and they can solve all the problems that you ask them for. I needed a new testing probe and my custom Thermtest agent did not rest until I had received a new probe in just a couple of days (from Canada to Chile). In summary, the best unit and the best service." ▲

Richard Stratton, Principal

Advanced Coating Solutions, LLC

"We approached Thermtest with a challenging thermal testing project based on a customers recommendation. Thermtests staff answered our many questions, sharing their knowledge and experience to recommend the optimal approach to get the most from our measurements. They've also continued to be a resource by assisting our use of their information to achieve our goals. We will use them again." ▲

Dr. Felipe Chibante, Associate Professor

University Of New Brunswick - Richard J. Currie Chair In Nanotechnology

"We are very impressed with the TPS 2500 S to rapidly test the diverse systems we study within the Applied Nanotech Lab, such as nano-composites and nano-fluids. Of particular interest are anisotropic systems, measuring multiple thermal properties in different directions at the same time. Furthermore, I’m impressed with the capability of the instrument to be quickly learned and utilized by many students to provide reliable and accurate data. This apparatus and the broad thermal knowledge-base and expertise of Thermtest in providing timely support, has been very valuable for our Lab." ▲

Juliana Byzyka, PhD Researcher

Brunel University

"The TLS-100 and 50mm needle have allowed us to complete a series of thermal conductivity measurements of a range of materials quickly, reliably and precisely. It is very easy to use, it can be used by students from many engineering departments and give reliable measurements. I was impressed by the abilities of the TLS. Thermtest has highly supported us from the beginning of our communication to the time we started to use TLS and continues providing support whenever it is asked. They responded to all our inquiries with professionalism." ▲

Martin Esaki P.Eng, Vice President

Jenike & Johanson, Ltd.

Dr. Tammy Fowler

Dow Chemical

"I have purchased two TPS 2500 S systems. I am very satisfied with the quality and ease of using these instruments. Thermtest customer support has been very helpful when needed. Any problems that have arisen with these instruments were handled quickly by customer support along with any support needed with the initial learning of the new equipment." ▲

Zachary Carr, P.E., Vice President

FK Engineering

Matt Moesta

Lord Corporation

"While we are new in our relationship with Thermtest for thermal analysis testing, their service has been excellent. Their team of professionals have been very helpful and easy to work with. They have delivered results promptly and with a high level of knowledge and expertise behind reporting. Thermtest has been a simple and pleasant company to work with and I would definitely recommend working with them again when needs arise." ▲

Dr. Pengjian Gong, Post-doctoral Fellow

"The ability to test thermal conductivity with the TPS 2500 S has been important to our research. We are pleased with the TPS 2500 S accuracy and the assistance from technical supporters. Best results are obtained when there is good contact between sensor and sample." ▲

Jon Fredrik Arnesen, Lab Manager

Lindberg & Lund AS

"The TLS-100 from Thermtest is quick and easy to use, and ideal for our needs as we sometimes need to take these measurements in the field. It comes in an extremely rugged case and I do not need to worry about where I bring it with me. In addition working with Thermtest has been a pleasant experience from the start, speedy replies to all question and professional and courteous staff that seem to always give that little extra bit of service." ▲

Stephane Bussiere, Research Engineer

C-FER Technologies Inc.

"We have had a great experience working with Thermtest for thermal property measurement services. Their laboratory staff is very friendly and eager to share their knowledge to zero in on our testing requirements. They have provided us with extraordinary service and timely and prompt delivery of our test results. We will definitely choose Thermtest again for our thermal property testing needs." ▲

Eileen Wan, Technology Group Leader

Shawcor Ltd. – Polymer Compounds Group

"Thank you very much to Thermtest for your support. We have been very impressed with how versatile the TPS 500 S has been in its ability to test a large range of sample types and geometries and the customer service throughout has been excellent. We’re looking forward to quadrupling our test capabilities with the new TPS switch accessory upgrade." ▲

Dr. Mohamed Gamal, Project Manager

Geo4 for Geophysical Scanning

"TLS-100 thermal instrument if very easy and stable thermal instrument, I have been working in the field of thermal conductivity since 1992, I was suffering from the instability in other instruments especially in the results, until we have the TLS-100 which is very stable & automatic reading. One more thing, they have very good support after sale. I had a problem in the field, The company supported me until I finished it while I am in the middle of the project. It is very rare to have a support like this these days. I thank the Technical support team, Especially Michael." ▲

Austin Ajufo, Manager

DTK-Group

"We approached Thermtest with a fairly large complex project needing thermal property measurements. Their knowledge and expertise was obvious up front in working with us to design our project based on our specific nature of the samples and field application. We have had a great experience working with Thermtest. They have provided us with extraordinary service and timely and prompt delivery of our results! Thank you very much for all the efforts." ▲

Frederick Owusu-Nimo, Lecturer

College of Engineering, KNUST

"The Geogroup of KNUST recently started studies into the thermal conductivity of different lateritic materials under various conditions. The TLS-100 has been very useful providing us with quick and reliable results. In addition, the customer service of Thermtest is superb. We encountered a problem with our needle and they shipped a new one which arrived in a few days (Canada to Ghana). In short, Thermtest TLS gives good value for money and the best customer service ever." ▲

Christine Martuch

Carlisle Brake & Friction

"Many thanks to Craig Dixon and his team for conducting thermal conductivity tests for us. The work was performed very promptly, the report was thorough, and the results are very useful for us. I would highly recommend their service to other companies." ▲

Dr. Warran Lineton

Federal-Mogul Motorparts

"Measuring anisotropic thermal properties over a range of temperatures is crucial in understanding heat flow during brake material manufacture. The TPS 1500 enables us to measure the properties we need to ensure that our production processes are optimized." ▲

Carlos Parra, Structural Engineer

AB Consultants, Inc

"I purchased the TLS-100 thermal conductivity and resistivity meter in a less than ideal situation as I had to perform some soil thermal conductivity tests at an emergency job. The meter was shipped very quickly and the sales representative/customer support was unbelievable. He went the extra mile to be there and answer any questions prior to actually working on the project, during the testing, and after. Once the field testing was completed, I had some concerns and questions regarding some results and he replied very quickly with tips and suggestions. Dealing with Thermtest was a great experience and I would personally like to thank Michael T. once again. Thank You!" ▲

Liang Li, Director of Chip Technology

Slipchip Corporation

Dr. Yordanos Bisrat, Facility Manager

Materials Characterization Facility, Texas A&M University

"I am very impressed with the prompt customer support at Thermtest. I had many questions regarding the test procedure, type of sensors, and many more. All my questions were addressed very quickly and the online training was great and very helpful. Our TPS system is used in a multi-user facility and this system is very versatile for our needs. Having a great customer service is very crucial for us as we have users with very diverse materials." ▲

Rohit Modi, Senior Engineer

Soraa Inc.

Anonymous, Researcher

National Research Institute

"After using the Hot Disk TPS testing services at Thermtest to measure several calibration materials for use on our MTPS instrument, we decided to take advantage of Thermtest’s trade-in program. With our new TPS 2500 S, we are able to make direct measurements of thermal conductivity, with no onerous calibration of the system. I would highly recommend independently searching for published papers covering your application or material, I have found this to be the best unbiased source for complete theory of a testing instrument. " ▲

Fiachra Swan

Cardiff University

"Thermtest provided excellent customer service, they were very responsive and gave expert technical advice. We found the TLS-100 itself to be reliable, easy to use, and ideal for our application of establishing thermal dryout curves for cemented soils." ▲

J. Thomas Light

Evans Cooling Systems, Inc.

"We are impressed by the accuracy and repeatability of the Thermtest equipment and appreciate the care and respect given to our testing projects. Your reports are delivered in a timely and professional manner and we highly recommend you to those needing thermal conductivity analysis of fluids." ▲

Albert Bell

Solex Thermal

"The Hot Disk TPS is able to accurately and reliably determine the thermal properties of a number of bulk solid materials with a broad range of thermal and physical characteristics. The flexibility, ease of use, and consistency provided by the Hot Disk make it an essential part of the success of our laboratory. Having previously employed other testing methods, we now use the Hot Disk exclusively and strongly recommend it to any laboratory engaged in the analysis of material thermal properties." ▲

James Szeto

Petro Laboratories Inc.

Jassim Alhamid, PhD Student

Washington State University

"I want to say thanks for Thermtest Team specially “Michael Thomas the Applications Specialist’’ for his efforts with our research by testing our samples and helping us all the time, also his webinar training was very helpful and comprehensive. The Thermtest customer support has been very helpful for all questions or concerns. We have always had support from them, the test of thermal conductivity with the TPS 500 S has been important to our research at WSU." ▲

Matthew Cavalli

University Of North Dakota

"Thermtest provided quick responses to any questions and rapid turn-around for our sample testing. They worked with us to find the right testing scheme to fit our budget. We will definitely use their services again in the future." ▲

Dr. T. A. Semelsberger

Los Alamos National Laboratory

"The Hot Disk TPS technique is the only technique that we have found that can perform in situ thermal properties measurements over the pressure (< 100 bar) and temperature (77-1100 K) range of interest. Thermtest is probably the only company whose quality of customer support exceeds the quality of products they sell… and that being the highest quality." ▲

Federal Mogul Powertrain

PhD Materials Chemist

US National Laboratory

"Several years ago, we purchased a TPS 2500 S to be used for a single project. We were so pleased with our TPS 2500 S that we bought another TPS 2500 S along with several options for measuring thermal conductivity as function of temperature. We now use our two units for multiple projects, testing a wide range of materials, such as ceramics, concrete and thin coatings. Thermtest has been very supportive during many years of use, in particular with challenging measurements. Thermtest recommended the optimal approach to get the most accurate measurements using the thin film module and now we can successfully measure coatings as thin as 100 microns. We will definitely continue working with Thermtest for current and future projects." ▲

Michael Watson, Sr. Staff Scientist

Bluestar Silicones

"We had to provide a new experimental product to a customer in just a couple of days with a technology that we had never used before. Our customer really needed to know the thermal conductivity of our new product as part of their evaluation. Thermtest understood that we were in a difficult situation due to the short development time frame. They made an extra effort to test our material as soon as it arrived so that we could provide our customer with the thermal conductivity data they needed while they were performing their material evaluations. They take the time to listen up front, they choose the correct equipment and test methods to provide quality thermal conductivity testing results, and they make every effort to accommodate rush service requests. What more could you ask for?" ▲

Firouzeh Sabri

University Of Memphis

"Everyone we have dealt with at Thermtest company has been very helpful and knowledgeable. We have always had support, help, and expertise in equipment training, tutorials and, what the best system for our needs might be. We have been very pleased with the support we have received." ▲

Simond Mickaël, CEO

Calnesis

"Calnesis is a company that provides physico-chemical property measurements. We like challenges and our customers consult us most of the time for original experiments. Sometimes our apparatus or techniques are not enough. To satisfy our customers needs, we have to find solutions in other labs to complete our offer. The point is that we have to find the same level of expertise as we sell. That is what we have found with the team at Thermtest, a very professional partner." ▲

Ruben Elizondo

Glassfiber Del Norte

Dr. Sushobhan Sen

University Of Illinois At Urbana-Champaign

"We purchased a TPS 500 instrument for thermal modeling of paving materials, which we recently started looking in to. The instrument was very convenient to use. After some training from the company on determining optimum experimental parameters, it was very easy to program runs into the software. The results were very good, with very little variance. The software allows for rapid testing with minimal human intervention, making the test time predictable and convenient to plan. Most importantly, the customer support is excellent and we feel quite comfortable using the equipment after just a fe w weeks of use." ▲

Jing Lin, Phd Student, MS&E

Nanyang Technological University

"Thermtest has done a great job regarding my samples, fast and professional as well. The TPS method is accurate without many restrictions on sample dimensions, which is versatile. I will come back again." ▲

P. Montane

Vishay

Dr. Hongyu Zhou

University Of Alabama in Huntsville

"We have a TPS 1500 in our laboratory to study the thermal properties of constructions materials. We are using it to test a large variety of building materials and the constituents. We are very happy with the flexibility and ease of use of the equipment. The service and support provided by Thermtest are very professional and timely. The staffs are extremely helpful and knowledgeable." ▲

Femtosci, Inc.

Research Assistant

The Catholic University of America – Vitreous State Laboratory

"We have been using the Hot Disk TPS 500S instrument for more than a year. The measurements are reliable and easy to analyze. The service and support provided by Thermtest are very helpful, professional and prompt. The staff is knowledgeable and responsive with regard to all aspects of the instrument, its parts, the software, and the measurements. My special thanks go to Ms. Alysha Seely and Mr. Michael Thomas." ▲

Forest Hampton III

Thermagon, Inc

"We use the Hot Disk standard method for quality control of both thermal interface and thermally conductive circuit board materials on a daily basis. It correlates well with both laser flash and ASTM D5470 methods, but is much easier and quicker to run." ▲

Daniel J. Mcgill, PhD Student

University Of Central Florida

"The training was excellent and the ability to see the recorded training later has been very helpful. The individual giving the demonstration answered all our questions very well. It is very nice knowing that we have a responsive company to turn to for our equipment and software questions." ▲

John Lawson

EFP Corp

"Dale was a HUGE help in regards to helping us better understand our application and what equipment (TPS 500 & HFM-100) we needed. Thermtest also allowed us to send samples in prior purchasing to make sure they understood the materials we work with. Michael did a great job of helping us set up the instruments and periodically checked in to make sure we had all our questions answered. He even did a follow up training session upon request." ▲

Alok Ghanekar, Phd Student

University Of Rhode Island

"We purchased Hot Disk TPS 2500 S more than a year ago and routinely use it for testing variety of materials including thin sheets of polymers, composites and liquids. It is very useful and reliable tool for measurement of thermal properties without requiring any calibration. Thermtest offers excellent customer support and technical training for new as well as experienced users. I would like to say special thanks to Michael Thomas for very informative training sessions and helping us resolve numerous queries." ▲

Ruchita Jani, Postgraduate Researcher

TU Dublin

"The TLS -100 instrument from Thermtest that we purchased has been effective and reliable for measuring the thermal conductivity of the samples in our concrete laboratory. Daniel from Thermtest has been extremely helpful right from the beginning when we considered purchasing this instrument until today with his advice and technical support. He answered all the queries that I had about the instrument and the measurement technique even prior to the purchase. All in all, I am very happy that we chose Thermtest and thank them for providing us with their excellent customer service." ▲

Bill Vohs, Testing Technician

Flint Hills Resources

"The testing service worked out great for me because I was looking for a lab that could perform comparative tests for verification of a new product. I was impressed with their pricing and speed of results and plan on using them in the future." ▲

Sandy Jaramillo, Process Development Engineer

Malsha Udayakantha, Graduate Research Assistant

Texas A&M University

"Thermtest is a quest that has a multitude of solutions to thermal testing. They pretty much cover the span of all the materials and the ranges of thermal measurements one could expect. I’m very impressed that our conceptually very different samples could be tested for their performance under the same roof thus eliminating a big factor of uncertainty in adopting different technologies and environmental factors. The service is diligent and the staff is well-equipped and knowledged." ▲

Michael Watson, Sr Staff Scientist

Elkem Silicones USA Corp

"Thermtest demonstrates a good knowledge and understanding of thermal conductivity testing methods. We selected the Hot Disk 2500 S for testing of filled elastomers due to its accuracy, ease of use and excellent correlation to steady-state testing methods typical in our industry (ASTM D5470 and ASTM E1530). We have found the quality of the data to be excellent. Staff at Thermtest is always available to answer any questions." ▲

Jacqueline Yim, Staff Scientist

TE Connectivity

"I needed a reliable method of measuring thermal conductivity and knew we had a Hot Disk TPS 2500 S available. Prior to using the tool, I wanted to understand the operations of the TPS 2500 S and how to interpret/analyze the results. Thermtest's Applications team went above and beyond in getting me started by providing the necessary training on the system using their Demo-Center. This was extremely helpful and added value to the overall training as I was able to visually see the hardware setup and follow along in using the software. The free one-on-one training and support along with the invaluable tips help accelerate my ability to use the system. Alysha did a great job. She was very knowledgeable, able to answer all questions and provided me with additional resources. The TPS 2500 S is a robust and versatile system for obtaining thermal measurements. I highly recommend it and I can't thank Thermtest enough for their technical support and services." ▲

Jana Herzberger, Postdoctoral Researcher

Virginia Tech

David Schmidt, Materials Lab Engineer

Beaumont Technologies Inc.

"The support and training we have received from Thermtest has been outstanding! The initial training was very thorough and allowed us to get up and running with little to no problems. With the few issues we have encountered, the support we have received has been prompt and has always helped us solve the problem! No matter how trivial the issue may seem, Alysha is always there to help, and she makes us feel like we are her number one customer!" ▲

John Gaskins, Principle Scientist

University of Virginia

"After weighing different options for bulk thermal conductivity measurements, we finally landed on a Hot Disk TPS 3500 for our needs due to its capability to test both large bulk samples and samples with thickness on the order of a few millimeters. Less than a year later we now own two TPS 3500 units due to its versatility and the testing avenues it has opened up for us with the addition of capabilities to test at temperatures well above and below room temperature. Throughout the process of learning the TPS 3500 units Thermtest has been readily available via the demo corner, where you can get a live look at an operational unit, email, and even by phone! The team there really puts customer service as a top priority and it makes a huge difference in getting up to speed on a new piece of equipment." ▲

Michael Williams, Senior Scientist & Associate

Pacific Scientific EMC

"We use our Hot Disk TPS 500 S to evaluate the thermal conductivity of a variety of components used in aerospace applications. These include metal powders, oxidizers and mixtures for use in pyrotechnic systems as well as R&D powders and a variety of other EED components where thermal conductivity is critical to safety and/or function. The TPS 500 S provides quick heat flow measurements paired with a very user friendly interface. The webinar training provided by Alysha, the applications support lead, was extremely helpful in understanding instrument operation and the Thermtest website contains considerable technical and support information. The Hot Disk system is an integral part of our thermal analysis capabilities." ▲

Andres Becerra, R&D Scientist

Dow Chemical

"Thermtest has provided excellent service to us, providing Hot Disk webinar training, SOP development, general consulting, reference materials, etc., as well as recommending accessories relevant to our testing, and beta testing of some of their new software developments. The staff at Thermtest has been very friendly and engaged, which has enabled very valuable interactions that have resulted in improved test protocols and reduced variability. I look forward to continue working with Thermtest in the future." ▲

Andrew Stumpf, Geologist

University of Illinoins at Urbana-Champaign (Prairie Research Institute)

"We purchased a Hot Disk 1500 and very impressed with the systems capabilities. The sales and technical staff were extremely helpful in recommending a device to meet our particular objectives and then training us on it. We appreciate their interest in our research and the offer to provide additional training in the future." ▲

Sadie McKeon, Research Lab Technician

Uniseal, Inc

"Alysha Seely did an excellent job during the training session. She answered every question that was asked and when I was having trouble testing my samples, she arranged for another live video chat to help me figure out where the problem was. She screen shared my test results so that I could show her where I was struggling and what to do to resolve my issues. If I have any questions, she is quick to respond and help! She has also been checking in to see how things are going with our new equipment! I give her training a two thumbs up!" ▲

Shawn Siroka, Graduate Student

Penn State START Lab

"The TPS system is unlike anything on the market. The machine provides repeatable and accurate thermal conductivity for almost any material. Pairing the equipment with the customer support, Thermtest ensures that you have the knowledge to accurately use the product. Their support and commitment to customer satisfaction is unparalleled. Being a research facility, our team questioned them about the best practices for various types of measurements and they were always able to provide a detailed answer" ▲

Rodger Arnold, Laboratory Engineer

RESPEC Inc.

"The Thermtest TPS system is very easy to use and provides accurate results. I attended the Thermtest training and recieved one on one instruction which was very helpful and informative. Since then, I have contacted Thermtest several times with questions about testing different materials (we mostly test rock) and have always recieved quick response to my questions as well as helpful suggestions. I think their product is great! Replacement sensors were immediately available when we needed them too. I highly recommend the Thermtest TPS system." ▲

Viktor Sanderyd, R&D Engineer

Graphmatech AB

"Ever since the original contact was made, Thermtest were highly responsive to our needs and has taken genuine interest in our projects. Their assistance in selecting an appropriate unit for our diverse range of samples was crucial, and both the in-depth training and the overall support they have continuously provided us with has been of much benefit.
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