Re: Bugzilla/ Testopia - Mozilla

This is a discussion on Re: Bugzilla/ Testopia - Mozilla ; On May 21, 8:30*am, Rosibel Ramirez Salgado
wrote:
> Hi everybody
>
> I have installed bugzilla and I got this problem:
>
> When I try to save the changes on the parameter page. Each time that I click ...

Re: Bugzilla/ Testopia

On May 21, 8:30*am, Rosibel Ramirez Salgado wrote:
> Hi everybody
>
> I have installed bugzilla and I got this problem:
>
> When I try to save the changes on the parameter page. Each time that I click "save changes" It shows the Software Error Page with this message:
>
> * * Error in Tempfile() usign *data/params.XXXXX: Could not create temp file *data/params.clnT2: Permission denied *at Bugzilla/Config.pm Line 273
>
> The log error says *this:
>
> [error] [cliente 127.0.0.1] editparams.cgi: Error in Error in tempfile() usign *data/params.XXXXX: Could not create temp file *data/params.clnT2: Permission denied *at Bugzilla/Config.pm Line 273, refer:http://localgost/cgi-bin/bugzilla/editparams.cgi
>
> I can navegate on *bugzilla page and see the all links. I can see the index page as well.
>
> Do you know if this error has impacted the all functionalities? *because I cannot save a test plan, cases, runs, etc and of course I have not beenable to change the parameters such as
> Maintainer, UrlBase, docs_base...etc
>
> I have the following configuration:
> Bugzilla 3.2.3
> Testopia *2.2.
> Fedora 10 with the default Apache and Mysql version.
>
> This that I have done:
> 1. I gave the all permissions to the folder /var/www/cgi-bin/bugzilla
> 2. apache is the owner of those folders
>
> Thanks for you help

Just my 2cents, did u make sure that the patch was installed properly
during installation. i used to run into all sorts of issues because of
the that. do a manual check if you can.