Connecting customers can be a very valuable service as a Customer Success Manager. I was recently asked by one of my customer's to find out if any Ariba customers have experience with the scenario below:

Request: What is the best way to implement different 'Bill To' address names, defaulting based on company/location? They need a way to have different default company names based on Purchasing Unit and would like to know how other international customers are handling this aspect of the system.

Additional Info: Right now, they have a parameter set so that the legal entity aspect of all 'Bill To' addresses isThe XXXXX Companies, Inc." (based on the parameter "Application.Procure.CompanyName"). My customer will be rolling out P2P to its UK group shortly, which is why they need to have a separate legal entity on the 'Bill To' address on POs sent to suppliers. Otherwise, if the name does not match exactly, there could be issues with being able to collect Value Added Tax (VAT).

We had the same problem when our company rebranded itself in the US but not in other countries. Our solution was to add a C/O (care of) line to the address that would have the proper leagal name for the company in play.

There is room for improvement in how P2P handles global operations but we have found workarounds for most of the limitations.

Not sure if you are asking for the technical solution, but we use a Trigger to set the BillTo on the Requisition Line Item based on accounting data selected for that line item. The trigger looks at the office/dept chosen and sets the BillTo accordingly.