Connecticut Customer Service Manager Salaries

What is the average Customer Service Manager salary for Connecticut?

How much does a Customer Service Manager make in Connecticut? ConnecticutCustomer Service Manager salaries vary greatly from town to town. See below for Customer Service Manager salaries, bonus and benefits information for 21 cities in the Connecticut area.

How much does a Customer Service Manager make in Connecticut? ConnecticutCustomer Service Manager salaries vary greatly from town to town. See below for Customer Service Manager salaries, bonus and benefits information for 21 cities in the Connecticut area.

Manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. Make recommendations for changes to products or services based on customer feedback and requests. Typically requires a bachelor's degree of in business, marketing or its equivalent. Typically reports to a senior manager. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.