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Front of house Supervisor

Location:

Whitby

Salary:

£18000.00 - 20000.00

Job Type:

Permanent

Date Posted:

08/06/2018

Castle Hospitality and Cleaning Division are looking for an experienced Front of House Supervisor to join a family run successful Inn based in central Whitby. Priding themselves in good quality home cooked food overlooking the beautiful coastline. This role will involve supervising a small team and being the team leader during the shift. You will be ensuring the teams are managing their sections successfully and be able to manager you own station. This role is a full time permanent position working 5 days over 7 with two days off together even in the busy summer period. The last orders are at 8.30pm meaning no night shifts.

Roles and Responsibilities

To be responsible for the front of house staff during service

To ensure all sections within the restaurant are running smoothly and kept clean at all times

To monitor the bar staff, being able to help where needed keeping the busy ques down

To monitor outside seating area, making sure all customers are taken care off, orders are taken etc

To deal with any complaints from customers

To have an input into rotas

To be aware of any guests stopping at the Inn ensuring they are welcomed professionally, going the extra mile for all customers

To be aware of busy periods and plan staff breaks around this

To train any staff regarding health and safety procedures and working in line with company's policies

Opening up or closing the inn before or after service

Requirements

Previous experience as a supervisor in the hospitality sector

Previous experience as a key holder would be advantageous

To have excellent customer service and front of house skills

To be aware of food hygiene procedures

Previous bar experience would be beneficial

The company

An independent company with a small close team in the Whitby area

Priding themselves in retaining staff for long periods of time and offering incentives and bonuses for loyalty

The company pride themselves on good quality food, including homemade meals and using local produce where possible.

This business is easily accessible by bus (on various bus routes) and within walking distance to local Whitby residence

Benefits

Excellent pay rates

Two days off together each week

Free Parking

Yearly reviews with potentially for pay increase

Castle Employment is an award-winning recruitment company based in Scarborough, Leeds and York. With over 50 years of experience, we deliver a market leading service building long-term relationships with our candidates. We offer an honest, straightforward approach, tailored to deliver exactly what our candidates need.

Castle Employment provides temporary, permanent and contract employment opportunities throughout Yorkshire and the UK. Our highly experienced team of consultants are all specialists within their field of recruitment and have a thorough understanding and knowledge of their roles ensuring that they can deliver a perfect match for your career aspirations.

At Castle Employment Group, we recognise and appreciate the value of high-quality candidates - so only right that we reward the people who introduce them to us.

Simply refer a friend to us, and if we find them a temporary or permanent position we will reward you with a shopping voucher to spend on yourself.

Please have a look at our current jobs and apply for as many as you like on here, however, if there is nothing on there that you are currently interested in then please fill out our generic registration form and upload your CV to let us know you are available and keen to find work.

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