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James K., Consultant

Category: Email

Satisfied Customers: 1585

Experience: Technical Director of IT Company

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Have no email service. shows error ox8deoooo5 how do i fix

Customer Question

have no email service. shows error ox8deoooo5 how do i fix this problemJA: Just to clarify, what email service provider are you using?Customer: hotmail.comJA: How do you access your email most often? On a phone or tablet, or through a web browser?Customer: web browserJA: What troubleshooting have you tried?Customer: i have no idea whereto startJA: Anything else you want the email expert to know before I connect you?Customer: no

I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and I will be trying to help you as good as I can.

May I remotely connect to your computer, so that I can directly analyze and resolve the problem for you while you can relax and watch me doing it on your screen? This is a very safe option too, because JustAnswer is a A+ accredited business with the BBB, you will be watching your screen and we will chat there as well, so that you will always know what I will be doing next while fixing the problem.