ORDER FULFILLMENT

Order Fulfillment

The Order Fulfillment Process

Automated order fulfillment begins when an approved order is received from your shopping cart, customer service or inbound call center. Every order is inspected and signed off by a member of our Quality Control Team to ensure the accuracy of each order. Our order fulfillment systems are scalable to handle 50 to 150,000 orders per month with the ability to manage multi-channel distribution and continuity orders. All orders received by 12:00pm (PST) are picked, packed and shipped the same day.

Step 1 – PICK

Orders are received one of three ways; manually entered into our order fulfillment system, batch file (csv.), or through html integration

Orders are inspected and signed off by a member of our Quality Control Team to ensure the accuracy

Step 2 – PACK

Orders are packed according to specifications developed during the boarding consultations

Account managers’ work with you to ensure packaging is fitted for your product to ensure safe arrival towards its final destination

Shipping labels with bar codes are applied to every outbound package to ensure accuracy

Step 3 – SHIP

Our account or yours we have strong relationships with UPS, FedEx, USPS and a large network of carriers.

Our account management team works with your vendors to ensure vendor compliance is followed to avoid costly mistakes.

Once shipped, the tracking information is available to you in our order management system or sent directly to you.

Order Fulfillment Support Services

Promotional Fulfillment

POS / POP Display Fulfillment

Retail / Wholesale Distribution

eCommerce Fulfillment

DRTV Fulfillment

Catalog Fulfillment

Literature Fulfillment

Sample Distribution

Redemption Fulfillment

Employee Store Fulfillment

Field Sales Fulfillment

Continuity / Auto-Ship Fulfillment

Integrated Order Fulfillment

Allow us to show you how to build a virtual order process that will allow all systems to talk from your shopping cart, through our order management system, and post back to your accounting system such as Quickbooks. Planning your supply chain management will save time, money, and minimize mistakes. Call us today to discuss how we can help you with order fulfillment.

Current Job Postings

Customer Service Representative

Outsourcing Solutions Delivered

We are experts at order fulfillment services, warehouse management, marketing logistics, and e-commerce solutions. Based in Orange County, California, we serve a wide variety of businesses and non-profit organizations on local and national levels. PROMOFILL is your one-stop shop for anything from order fulfillment to supply chain management.