Two years and counting - still no red eye removal in Lightroom CC cloud?Yet, we just got an esoteric texture smoothing feature in the latest May 2019 update?

Very disappointed that Adobe does not have an ongoing "slog through until you do it" plan to rapidly get Lightroom CC cloud feature parity with existing Lightroom Classic and Lightroom CC.

I understand re-writing a product from scratch doesn't always get feature parity on first release, but two-years on and straightforward, but extremely useful feature like red eye removal is still missing?

Probably falling on deaf ears, but Adobe should be working hard and fast to reward those of us willing to commit to a cloud-first/cloud-only subscription model for Adobe professional tools.

Sure, there are folks that will gripe forever about the subscription versus one-time licensing, or desktop versus cloud, but how about at least removing the technical excuses that are easy for users throw up as rationale to cling to the old way?

I have been a long time Lightroom user since Lightroom Classic version 3. I am also a senior software engineer. I understand the technical challenges associated with adding red eye removal to the CC product. You obviously already have the algorithm, because that worked beautifully in LR Classic. I have to believe that the issue is deciding how you are going to design the User Interface for that given you have to support it on the desktop, tablets, phones, etc. The desktop workflow for red eye removal could be similar for CC desktop as it is for LR Classic, but that clearly will not work for mobile devices since you have to rely on "touch" as opposed to "mouse click" to perform the needed steps to complete the task.

My statement and request here is why not just give us the feature on desktop and just not provide it on mobile? At least we can edit our photos with this essential feature somewhere. Right now, I find myself having to first open the photo in a non-Adobe application and fix the red eye and then bring the photo into Lightroom and continue my editing. This is a terrible workflow.

Again, please just give us the red eye removal on the desktop flavor of CC and we can await a time where your UI/UX people can figure out how to accomplish this task on mobile!

The mobile UI should be a slam dunk. there are many other mobile apps that have a simple UI for red eye removal.That is simply not even a palatable excuse, but I'll agree at least give us red eye removal in the desktop CC app.I too have a very awkward workflow of using an external app which makes me curse every time I have to do it.

this is beyond a joke. I am amending photos on my iphone because this software package is so useless that THE MOST BASIC ENHANCEMENT TOOL IN THE WORLD - RED EYE REDUCTION is not available despite two years of complaints from users. Foolishly, i signed up and uploaded 40,000 images. I have asked for a formal response as to why this feature is not available and if it is being worked on and if it will ever be a feature. My request was refused! It is an entirely reasonable request and i would appreciate other users also making this request to see if we can wake adobe out of its complacency. They should not be marketing this product as being just like Lightroom but on the cloud and with 1TB of storage. They should admit it is a stripped down basic product..

Best way to get attention with an unresponsive vendor is to post this and get the attention of online photography vlogs and Youtubers. Public embarrassment and PR failure seems to be the only thing big companies pay attention to any more.

Sad, but top executives are paid bonus for their “social media” awareness and performance while regular customer feedback is ignored. Big companies have big politics - it is still a “follow the money” culture with bonus and stock options for performance the widely sought payoff by execs.

hey guysIve been trying for weeks to get someone to answer a simple question. Why is red eye STILL not available on Lightroom CC? If you are working on it, just tell us, if not, just tell us why not. Its super frustrating that no one has responded to multiple questions on this.thanks

Hi Martyn, it sounds like you desperately need this red eye removal tool. What are you doing to get so many red eye pictures?Is this the only missing functionality in LR Mobile? There are still a lot of missing features, even it has improved a lot in the last year. I keep my fingers crossed that Adobe is reacting soon and give you an answer.Good luck !Peter

Hey Peter. It’s not that. It’s just that I think it was bad that they oversold their editing functionality to new users and “suckered me in”, but way worse than that it’s incredibly rude the way that they have ignored many requests for this functionality. And yet don’t feel it’s necessary to respond. If Apple , google pics, photoshop elements and lightroom desktop all do this (let alone competing products) why is it beneath adobe engineers and customer service teams to respond to simple direct questions from customers?
That’s my beef! I run a small internet business with 250k customers pa. we answer every query. Adobe answer what they feel like answering. It’s not a resource problem. Their team are on the case quickly. They are just ducking their responsibility to respond to their users. And I really don’t get why I should accept that.

Yes, I was working in internal IT support for many years and our team had the rule to answer within an hour and deliver a fix in 24 hours if had the ability to do it.Let me continue to cross my fingers for you.

Hi Benjamin. Red eye reduction is a basic feature. The fact that ANY Adobe editing system doesn't have it is STUPID. I'm sure this isn't your decision, but please make sure that Adobe GETS a "specific release date planned." May I inform Adobe that I "intend" to pay them, but that I "do not have a specific payment date planned"? No--I may not.

Funny that in an interview during the Adobe Max / Photoshop launch with the press, Adobe's Scott Belsky (I think?) the chief product officer, after explaining why Photoshop for the iPad is missing so many features, said when asked about Lightroom versus Lightroom CC that at this point Lightroom CC has all the same features are classic Lightroom.Nice of him to ignore details like this. I guess at the corporate stratosphere level, they are being told by underlings that "feature parity has been achieved" without challenging the details.I wish I had the link to the article, sorry but I didn't save it.

Wow, it is hard to believe that such a basic, common feature is such a challenge to deliver. Why is this so difficult for Adobe? Feels like no one is listening to a simple feature request from customers.

HI BenThis is crazy long time for a common used feature, I hate having to swap between software to do red eye. I just renewed my subscription, we will have to start voting with our wallets if this goes on much longer.... can this be escalated up the chain to get some action.

I am relatively new to Lightroom CC. I can't find the tool to remove red eye. Does anyone know how to remove red eye using Lightroom CC not Classic CC - all info on the web is for Classic CC which I do not use.

I love the functions in Lightroom mobile over Photos iOS with one exception. Photos for iOS features red-eye removal but the Lightroom app does not. Interestingly enough, Photoshop Express for iOS features a red-eye removal option. I'd like red-eye removal and a basic heal function added to Lightroom mobile.

Apparently, the "massive spring update" that Adobe just pushed out with major updates to a lot of the CC applications didn't bother to fix this.After Adobe reps here have said they are "working on it" for a future update. That was, how many years ago?

I agree, it's a bit annoying, although it's possible to use workarounds if you want to keep with Lightroom (which is otherwise still a very good photo manager and editing app).

Of course it depends on how many you have to deal with, but if it's just the occasional red-eye fix, try these:

Within Lightroom, select the brush tool, and resize accordingly, and set adjust the saturation slider to minimum, then brush over the red-eye. This works for a good majority of the ones I've done, and in some ways I think it works better than an automated red-eye tool anyway. I haven't experimented more than that, but perhaps other techniques could work better using the available tools.

You could also export the image, either as the unedited original, or as a Raw+sidecar, or as a TIFF/JPEG, correct in an external editor, and reimport.

Not as slick as a built in automated tool perhaps, but for a single editing requirement, it might just work well enough for the occasional need.