No, put the ink in its proper place, the photo is just to show you how the ink cartridge is installed. often companies do this and even sometime show different models then what you purchased, they do it to save money, its all about the money these days.

Yes correct.The photo cartridge has to be inserted, where you install black cartridge.The photo cartridge gives finishing touch to the photos which you print.The actual photo comes from the color cartridge only, but for lightness and darkness, the color(ink) from photo cartridge gets used.In photo cartridge there are three color ink, that are light pink, light blue and grayish black.In color cartridge there are three color ink, that are pink(magenta), yellow and cyan( blue).------------- This are the details.Thank you for using fixya.

1 Suggested Answer

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.Goodluck!

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

hello, you are using the photo color ink cart, have you tried running a cleaning cycle or test print, the reason why i ask, is that maybe 1 of the colors is not printing, the test pages would prove what color is missing, if black not printing, it would print possible blue, or no black at all. i know you have put in new inks, but since the volume of ink in these cartridges run out according to usage, one color might run out before the others, and since black and yellow are the most used colors, without them your prints will show color faults.

It comes with HP #57 (C6657 A)—Tri-color print cartridge and HP #56 (C6656A)—Black print cartridge and the 56 must always be in there (the black one) but acceptable replacements for the color one are as follows: HP #58 (C6658A)—Photo print cartridge I suggest for the best photos use 58 and 56.

you need to check
1) same color ink of the cartridge almost empty, change a new ink cartridge or refill the color ink (there is only one ink cartridge)
2) the cartridge ink channel dryer and constipated, take out the cartridge put the bottom surface touch down clean water (a little) 1 hr, then set back if the cartridge has enough ink.

Locate and raise the print cartridge access door on the front of the unit, just above the output tray.
The print cartridge carriage will move into the middle of the access area.
Figure 1: Raising the front access door and the ink cartridge latches

Press down lightly on the top of the ink cartridge latch of the ink cartridge to be replaced and then pull the lower section of the latch toward you to unlatch the ink cartridge.

Grasping the sides of the ink cartridge, pull the cartridge toward you to remove it as shown in Figure 2.
Figure 2: Removing the cartridge after raising the latch

Remove the replacement cartridge from its packaging, and touching only the black plastic, gently remove any tape covering the nozzles. Do not touch the gold-colored contacts.
Figure 3: Removing the protective tape

Holding the ink cartridge with the printed label up, slide the cartridges one at a time into the print carriage as shown in Figure 4. The black ink cartridge (HP 56 or HP 27) goes on the right side (with the gray latch) and the tri-color cartridge (HP 57 or HP 28) goes on the left side (with the blue latch). If the optional photo cartridge (HP 58) is installed for six-ink photo printing, it is installed in place of the black ink cartridge.
Figure 4: Inserting the cartridge

Place your hand on the latch as shown in Figure 5, with the thumb pulling the end of the latch toward you. While holding the end of the latch out, press down on the top of the latch until it stops and then release the lower portion of the latch with your thumb so that it catches under the tabs. Do not force the latches into place or damage to the unit might occur. Close the all-in-one after latching the ink cartridges in place.
Figure 5: Latching the ink cartridges in place

Close the print cartridge access door.

A message will appear in the front panel display requesting that the ink cartridges be aligned. Press ENTER on the front panel to start the cartridge alignment. Two pages will print. Following the instructions printed on the second page, place the first page on the scanner glass in the lower-right corner and then press ENTER to finish aligning the cartridges. Remove the page from the scanner glass when complete.

Storing the option photo printing cartridge while not in use
The optional photo print cartridge (HP 58) that may be purchased separately for six-ink photo printing includes an ink cartridge protector. The protector is designed to keep the photo cartridge from drying out when it is not in use and for holding and protecting the black cartridge when the photo cartridge is in use.

To insert a cartridge into the protector, slide it into the protector at a slight angle until it snaps in place.

To remove a cartridge from the protector, push down and back on the top of the protector to release the cartridge and then slide the cartridge out of the protector.

Figure 6: Inserting and removing ink cartridges from the ink cartridge protectorFixing error messages that appear after changing a cartridge
After inserting the cartridge, one of the following messages appears:

Check the black (or color) cartridge

Replace the black (or color) cartridge

The wrong black (or color) cartridge is installed

These messages indicate that the ink cartridge is not making good electrical contact, is bad, or is the wrong cartridge. Complete the following steps to diagnose and correct the condition:

Open the front of the unit to access the print cartridges (as shown in Figure 1).

Remove the ink cartridge indicated in the message and inspect it.

Verify that it is the correct part number and if it is, reinsert it.

Close the lid to see if the problem is corrected.

If the message is still displayed after a few seconds, remove the ink cartridge again.

Unplug the power cord from the back of the unit.

Clean the electrical contacts on the ink cartridge with a soft clean cloth, slightly dampened (not wet) with clean water. Each contact is very small and shaped like a rounded square.
Figure 7: Cleaning the cartridge contacts

Inside the HP all-in-one product, clean the contacts in the print carriage (the cartridge holder) with a clean cotton swab slightly dampened with clean water. Allow them to dry for five minutes before reinserting the cartridge(s) and turning on the printer.
Figure 8: Contacts to be cleaned

If the problem remains, replace the ink cartridge.

If the problem still exists after trying all of the steps above, contact HP for assistance.

Normally, you keep the regular tri-color cartridge in the place it already was.. You should be taking the black cartridge OUT and putting the 58 Photo cartridge in...

FYI.. the 58 photo cartridge provides you with LIGHT magenta, LIGHT Cyan and a PHOTO Black -- which are supposed to give you truer tones and 'half-tones' for shades and nuances in color (like different grades of blue in the sky). The Photo black helps the photo not look "green" on black areas when there is a reflection on the photo... (with regular ink, when you get a reflection off of the shiny paper you often see a green-ish like color and it looks rather odd... the photo black stops that.)