Estimable

As in the title, it shows " Checking media: Failed and Boot Devixe not found". I did a diagnostic and they said "Hard drive not installed". I opened the back and the hard drive was connected and nothing seemed wrong. What do I do? Is the hard drive dead? Can I get the data?

Estimable

@metalicgeek us it was working perfectly until it suddenly froze and I rebooted it. After the reboot this happened. Gonna try the thing with the hard drive and SATA cable but can you tell me what do I do if it worked and what do I do if it didn't?

If it works, backup your files from it then reformat it. You may be able to use it to run Windows again, though it may be damaged and I don't recommend it for the most part. If it does not work, then it's dead, and you should go buy a new one.

If it works in the desktop but not in the laptop, there is a possibility that your laptop's SATA port may be damaged. Try a different 2.5" hard drive if you can find one. Otherwise, have the laptop serviced.

Estimable

Can you describe the steps leading up to the problem occurring? Had you been using the laptop with no problems until this happened?

If you have access to a desktop, you can plug the hard drive directly into it with SATA data and power cables. You can also buy a 2.5" USB enclosure and insert the drive into it. This will allow you to test if the drive is functional.

Distinguished

Estimable

@metalicgeek us it was working perfectly until it suddenly froze and I rebooted it. After the reboot this happened. Gonna try the thing with the hard drive and SATA cable but can you tell me what do I do if it worked and what do I do if it didn't?

Estimable

@metalicgeek us it was working perfectly until it suddenly froze and I rebooted it. After the reboot this happened. Gonna try the thing with the hard drive and SATA cable but can you tell me what do I do if it worked and what do I do if it didn't?

If it works, backup your files from it then reformat it. You may be able to use it to run Windows again, though it may be damaged and I don't recommend it for the most part. If it does not work, then it's dead, and you should go buy a new one.

If it works in the desktop but not in the laptop, there is a possibility that your laptop's SATA port may be damaged. Try a different 2.5" hard drive if you can find one. Otherwise, have the laptop serviced.

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