Up the Junction wrote:I've been exchanging messages with the club this afternoon. They insist they have not offered any season tickets for sale in the last day or two. Apparently both you and I are "mistaken".

Up the Junction wrote:I've been exchanging messages with the club this afternoon. They insist they have not offered any season tickets for sale in the last day or two. Apparently both you and I are "mistaken".

Care to comment?

Maybe I'll wake up from a year long bad dream, just in time to actually start the 2016 season for real. Looking at this thread it looks like I'm not the only one who's mistaken or dreaming either.

I suppose they could've said "nah, only joking" if I had accepted their offer of a ST. So what they told you would be technically correct.

Next time they call (!) I'll get the fella's name. Reasonably sure it was two different people that I spoke to though.

The club called me again yesterday evening. This time they were indeed trying to flog a membership. I asked them why they had tried to sell me a ST previously, they said that it was "er... probably a mistake". Like someone else mentioned, I can still see my brother's lapsed ST for sale on the TO website (again, a mistake apparently).

Also, just received an email asking to supply ID for for two kid's STs. It says that they need this by the 28th of July. So I'd advise anyone with kids STs to check their junk mail.

We've just got the emails about the kids identification. So, no problem, I'll scan their passports and send into the club. But a bloke I work with is not happy about it - because he was made to jump thru hoops at the reservation centre last year in proving his kids ages, yet now the club want him to prove it over again.

What have the club done with the information they got from him for last season ?

Why did he have to prove the ages of his kids at the reservation centre, yet I dont know anyone else forced into that at the time ?

As long as the information provided is handled in line with data protection laws, people proving the ages of their children should not be an issue for all those who bought £99 season tickets. The club however should retain records like in the case of LOS' friend. At my reservation centre appointment two of the guys there bought £99 season tickets for their children (who do exist) and at no stage were they asked for ID or to prove they existed or age. Got the "you can upgrade to an adult season ticket later if you want" though.

sanchoz wrote:As long as the information provided is handled in line with data protection laws, people proving the ages of their children should not be an issue for all those who bought £99 season tickets. The club however should retain records like in the case of LOS' friend. At my reservation centre appointment two of the guys there bought £99 season tickets for their children (who do exist) and at no stage were they asked for ID or to prove they existed or age. Got the "you can upgrade to an adult season ticket later if you want" though.

Same happened to me. Bought 2 x STs for my (real) kids, no ID needed. Also bought a kids ST for my 30 year old brother as I wasn't sure he would want it, and was told I could upgrade it to an adult if/when he did.

I'm happy with my seat in 113 and just wish more of my mates had come down with me, they're up behind in the gods. But today I got my first notice about giving i.d. proof of my great age, and by next Saturday please! Like many people, I'm away with only mobile access till after that date. I've sent them a photo as opposed to scan of driving license, etc. Will that do?

droshky wrote:I'm happy with my seat in 113 and just wish more of my mates had come down with me, they're up behind in the gods. But today I got my first notice about giving i.d. proof of my great age, and by next Saturday please! Like many people, I'm away with only mobile access till after that date. I've sent them a photo as opposed to scan of driving license, etc. Will that do?

I've got to provide age ID for one of my STs in the 1966 area, where there are no concessions. Sent it off anyway.

I don't think they really have a proper grip on things. I don't know if it's crap software, not enough staff, not enough staff of the right calibre or what the problem is they don't inspire confidence at the moment.

wildkard wrote:Also, just received an email asking to supply ID for for two kid's STs. It says that they need this by the 28th of July. So I'd advise anyone with kids STs to check their junk mail.

I just received an email asking for this for my 86 year old father (he is computer illiterate so my email address is his email address). Given he had to give a copy of his birth certificate in 2007 (when he was 74) and has had an ST since then, I don't understand why they are asking for this information again. I won't see him now until 5th August anyway so that is the earliest I can email a copy to them. Wonder what they will do!!