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Glad to hear that! BTW iPhone 5 is very old and outdated, so I recommend you should keep the new phone and use it. If you want, I can help you with transferring contents from your iPhone 5 to new Samsung phone. Let me know.

If you have any questions or would like any additional information, please don't hesitate to ask.

Note : This is not my final answer. I strive to provide Excellent service or 5 star service. If you feel you've received anything less or if you are not satisfied or if my solutions didn't work, please don't rate me bad or poor or ok as it will badly affect my job here. Instead, please let me know and I will try my best to help you until you are fully satisfied or the issue is resolved.

My Iphone 8s has totally died twice 10/9 and 10/30 and it's less than one year old! Yesterday it was totally dead but when I put it on the fast charger this morning, it started to charge whereas yeste… read more

My phone died yesterday. It still had about 70% charge when I last looked. Picked it up to see if a client had texted me, as they were late, and it was totally dead. Nothing happens when I plug it in,… read more

Hi Mac, my iphone was stolen yesterday and they turned it off around 14:30 yesterday. How can I track it, find it as it has all my work, contacts, life on it, please. The police aren't doing anything.… read more

My iPhone-5 battery died. It will not hold a charge more than an hour or so. The device was working fine up to late Sat afternoon when I put it in my pocket where it stayed for about two hours. When I… read more

my iphone 5s went with me to Magic Mountain yesterday, worked most of day, but then a BLACK SCREEN - never dropped, was in my pants pocket, never wet - unless sweat or drops of water hit it...tried to… read more

I have 1st Gen iPhone that died. After a few weeks on nothing working... I plugged it in and it charged up! I did a DFU and now it's only allows emergency calls. I do see the device in iTunes. I can't… read more

Hi. My iphone has gone black... battery was low & died. I've had it plugged in for about 45 minutes to my wall charger, nothing! I've now plugged into my computer & still can't get the apple symbol to… read more

my ipod will not turn on, did not drop did not wet it left in my purse for a few day with out charging my husband just bought for me on my birthday nov. 20th. why will it not turn on? my [email protected]… read more

my iPhone 3G , which I've used for three years, began to slow down and finally die on friday, 10/8/10. Since i can't operate without an iPhone, I bought a 4G. However, since there was no juice in the … read more

help! My macbook crashed and died and all of my itune music I purchased disappeared. Then i dropped my iphone and had to get a new phone. Is there somewhere that all my previously purchased itunes son… read more

i have a 6 month old 8 gig iphone, not a S. it has a black screen and fails to reboot with 1. pushing both buttons and 2.plugging it in to my pc with the recently rebooted i tunes opened. 3. i have pu… read more

My Iphone is stuck in recovery mode, when I try to retore it using itunes, I eventually get a message saying itunes was unable to restore due to unknown error. I have tried unistalling and reinstallin… read more

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.