DELIGHT

Keep your customers in the 7th heaven!

DELIGHT

Keep your customers in the 7th heaven!

DELIGHT

Keep your customers in the 7th heaven!

DELIGHT

Keep your customers in the 7th heaven!

After you close the deal, don’t close the relationship! Continue to offer your loyal followers a few treats every now and then. The point of inbound marketing is to establish your company as an industry leader by providing useful, relevant, engaging content to your customers when they need it. It’s important to note that your current customers are your best prospects, and comprise the segment of your audience that is most likely to listen to your messages. So after every transaction, continue to delight your customers. Your happiest customers will become enthusiastic brand evangelists, and will recommend your business to others! Delight your customers using the following strategies:

After you close the deal, don’t close the relationship! Continue to offer your loyal followers a few treats every now and then. The point of inbound marketing is to establish your company as an industry leader by providing useful, relevant, engaging content to your customers when they need it. It’s important to note that your current customers are your best prospects, and comprise the segment of your audience that is most likely to listen to your messages. So after every transaction, continue to delight your customers. Your happiest customers will become enthusiastic brand evangelists, and will recommend your business to others! Delight your customers using the following strategies:

SOCIAL MEDIA

Listen to what your customers have to say on your Facebook comments, Twitter replies, or any other social website. A direct, prompt response to a question or even a comment shows your users that you care about their thoughts. Furthermore, helping solve your customers’ problems over social media is an excellent way to increase customer satisfaction.

SURVEYS

It’s easy to gauge customer satisfaction when you ask them directly. Feedback provided by customers can help you understand which parts of your business are awesome and which parts need some fine-tuning. Add a comments section to your surveys to learn what your customers might be looking for. After all, your customers are your best resource for learning how to delight your customers!