Welcome to Gravitas Recruitment. We are a specialist accountancy and finance recruitment agency operating in Exeter and the South West and also place candidates in related office support roles, including HR jobs, PA jobs and secretarial jobs.

Customer Service Administrator

We are actively recruiting a Customer Service Administrator for an International highly successful company based at their head office in Exeter.This is a full time permanent position offering a highly competitive salary, 25 days holiday, free parking, pension and superb employee benefits. This role is based in the Operations department reporting directly to the Customer Service Manager, you will also liaise with the marketing department and support the sales team by providing accurate information We are seeking candidates with previous customer service experience, and excellent telephone manner/presentation. This role offers a lot of responsibility and variation.

Key Objectives of the role:

Ensure all sales orders, customer enquiries and requests for information are both accurately and swiftly answered

Learn and disseminate accurate information about the company and its products, to support existing and potential clients

Support the Company and its products through delivery of excellence in customer support