FROM – East Ayrshire Council:Please see information below about a bogus telephone caller.

CLASSIFICATION: PUBLIC

Colleagues, we have been made aware of a male, calling a resident about Council Tax. He claimed to be from a Council Tax Review Board and stating that the resident was paying too much council tax and that he could get them a rebate and have it backdated.

The resident said that they would wait for a letter from the council. The male caller was quite persistent but the resident was wary that it was maybe a scam. The resident was quite clear that they would speak to someone within the council and the male caller hung up the phone.

The resident then contacted the council and was advised that it was a scam call. They wished others to be alerted as they were concerned that some people may fall for this.

Please remind service users, family and friends that if the council would not telephone about a council tax / benefit issue and would write out in the first instance.