Advice and advocacy for consumers in financial stress.

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Fact Sheets

Factsheets are designed to provide useful legal and practical information for consumers on a variety of financial services related topics. Factsheets are information only and should not be relied on as legal advice.

Sample Letters

Sample letters can be used to help you send a letter to another party or government agency. Make sure you delete any information that is not relevant to your particular circumstances. They should only be used after reading the relevant fact sheet.