Financial Aid Counselor (5392) -American University

Financial Aid Counselor (5392)

This position is an integral part of the university’s financial aid office. The incumbent is responsible for ensuring the highest levels of service to current and prospective students and parents. The counselor determines the financial aid eligibility of all students and assures compliance with federal and institutional guidelines. Additionally, the counselor advises current students, prospective students, parents, and colleagues regarding federal, state and institutional financial assistance programs.

Work Environment

Financial Aid Counselors report directly to an Assistant Director

Position Type/Expected Hours of Work

35 hours/week

Non-exempt

Salary Range

Commensurate with experience

Required Education and Experience

Bachelor's degree

At least one years experience in financial aid counseling in a large volume, multiprogram environment

Associate degree and 5 years financial aid working experience can be substituted for the bachelor's degree requirement

Excellent verbal and written communication skills

Additional Eligibility Qualifications

Hiring offers for this position are contingent on successful completion of a background check

Current American University Employees:

If you are a current full-time or part-time staff member at American University, please log into AsuccessfulU through the myAU portal. Once in AsuccessfulU, please select the Careers tile which will take you to our internal career page.

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.