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An Illinois mother said her 18-month-old daughter, River, was bitten four different times by another child at day care, but Rebecca Addison claims the facility only called her about one biting incident.

Addison told KMOV that she learned about her daughter’s injuries through the day care’s app, yet she would have appreciated if someone from the center had called her to report the incidents. She explains:

“I should be notified of every incident that happens.”

The mom said when she picked up River from Troy Early Childhood Center in Troy, Illinois, last Monday, her daughter had a bite mark on her cheek.

Screenshot/KMOV

According to Addison, she had previously met with staff at the day care, and they were working to come up with a solution after her daughter suffered from multiple bite marks at the center.

The first incident took place in January and when the Illinois mom met with her daughter’s teacher she was told that the center would resolve the issue. She noticed a red and bruised mark on River’s arm while giving her a bath.

The next day, however, she came home with more bite marks from a child, and the staff’s app sent the following message to Addison following the incident.

Screenshot/KMOV

She said:

“I guess River had taken a pacifier out of a friend’s mouth and got bit and in that case, they said they gave her tender loving care and put ice on it.”

After those incidents, the single working mom said her 18-month-old came home with more bite marks, but she was notified about only one of them. On March 4, she found a mark on River’s face, and that’s when Addison decided to confront the center again.

Screenshot/KMOV

The mom said:

“She got bit for the first time, and that’s just when it started spiraling.”

A report was filed with the Illinois Department of Children and Family Services (DCFS), and the state has launched an investigation into the allegations.

Screenshot/KMOV

In a statement to KMOV, Troy Early Childhood Center denied any wrongdoing:

We ensure that each classroom is staffed by licensed teachers who are dedicated to the well-being of their students. Our teachers are educated on what procedures to follow whenever a bite injury is reported to our staff, including documenting and reporting the incident, providing any necessary medical care, and shadowing any students that have a history of biting.

In our review of the allegations, none of the students alleged to be involved notified any staff member of any incident or injury. Further, DCFS recently conducted it periodic review of our center and found no violations or issues with our operations.

DCFS told the station that the organization will take the appropriate steps to ensure the facility increases “supervision and provide additional staff for better monitoring of the biter(s).”

This Day care center says that NONE of their students notified them of any injuries….and just how does an 18 month old TODDLER notify an adult that they have been bitten and who did it???? Seriously I wouldn’t leave my kid there 1 or 2 times okay but 5 times bitten…..not bad kids BAD adults. Their statement is ridiculous. They are responsible for ALL the children ALL the time..that is why it is called DAY CARE..not Day CARELESS. Alas you can’t fix stupid.