How to install Jabber on your home computer, tablet, or phone.

Jabber is available on Macintosh, Windows, Android, and iOS. (not available on Windows Phone, Blackberry, or Linux.)

Under the Advanced settings tab, you will need to enter the following:

Under account type, select "Cisco IM & Presence"

Under Login server, select "Use the following server", and enter jabpres1.stsci.edu

Click "save" when finished

Using Jabber on your Personal Macintosh

Jabber is now available for Macintosh and can be installed on your personal devices. This will give you the full range of collaboration tools including instant messaging (IM), voice, voice messaging and video calling, all without having to connect through VPN.

Right-click on the st-JabberExternal.pkg file in your Downloads folder and select "Open"

A pop-up warning stating "CiscoJabberMac.pkg can't be opened because it is from an unidentified developer" may be displayed. This is OK because ITSD updated the package for our configuration. If this appears, you can still open it by:

Open System preferences

Click on Security

Click on General

Select Open Anyway option

Follow the installer instructions and enter your password when prompted.

Click Agree, then enter your STScI username and password to use Jabber.

Note: You may periodically get a popup from the STScI SSO portal asking to login. This is normal. You may also want to drag the Jabber app onto the doc for easy use

Jabber is already installed on your STScI Macintosh system.

Using Jabber on your Personal Windows computer

Jabber is now available for the Windows System and can be installed on your personal devices. This will give you the full range of collaboration tools including instant messaging (IM), voice, voice messaging and video calling, all without having to connect through VPN.

Using Jabber on iOS Devices

Jabber is now available for the iPad and iPhone and can be installed on your personal devices. This will give you the full range of collaboration tools including instant messaging (IM), voice, voice messaging and video calling, all without having to connect through VPN.

Using Jabber on Android Devices

Jabber is now available for Android phones and can be installed on your personal devices. This will give you the full range of collaboration tools including instant messaging (IM), voice, voice messaging and video calling, all without having to connect through VPN. The Cisco Jabber application can be downloaded from the Android Play Store(Note: Be aware that there is a wide spectrum of Android versions, all which behave slightly different )

On your Android phone, connect to the Play Store by touching the "Play Store" icon on your phone or tablet's desktop

Windows

STScI does not have the text to speech function in voicemail. This is an optional feature in Jabber that is mentioned in some of the training video and help files.

Connect Jabber with your Exchange calendar - Jabber will automatically show your presence as "In a meeting" for those times on your STScI Exchange calendar when you are in a meeting. Note that the subject, location or any details of the meeting are not revealed. The Outlook application must be running for "in a meeting" presence to work.

To enable this feature, log into the Presence User Options web page with your AD username and password. In the upper left corner of the page, select User Options, then Preferences. On the Preferences page, near the bottom, under the heading Calendar Settings, change the Include Calendar Information in my Presence Status box from Off to On. Be sure to save the change, then logout.

Why can't I see a contact that I just added?

That person is not on line at the moment. Change your viewing preferences to "Show offline contacts". On Macintosh, you will need to quit Jabber, then restart to see newly added contacts.