Tweet Share 0 Reddit +1 Pocket LinkedIn 0 Improving Municipal Customer Service Easiest way to be seen as business-friendly: Improve your customer service skills “No act of kindness, no matter how small, is ever wasted.” Aesop’s The Lion and the Mouse If everyone knows...

Tweet Share 0 Reddit +1 Pocket LinkedIn 0 Why CityLab says “The Building Code Profession is Dying Out” A February article on citylab.com had the headline “The Building Code Profession Is Dying Out, and That’s a Problem.” But is it a problem or an evolution?...

Tweet Share 0 Reddit +1 Pocket LinkedIn 0 Our Thoughts on ICMA’s 2017 Predictions ICMA’s 2017: Predictions on Local Government from 17 Experts ebook is one to revisit throughout the year. Reason one is Q1 of 2017 just ended, so how accurate are the predictions...

Tweet Share 0 Reddit +1 Pocket LinkedIn 0 3 Essential Steps Toward Tiny House Regulations You probably already know…tiny houses are a big deal in more and more communities across the nation. Advocates of these nontraditional dwellings champion the affordability,...

Tweet Share 0 Reddit +1 Pocket LinkedIn 0 Bracing Your Community for Tiny Houses The benefits of being prepared and considerations for your community. Spurred by the notions of affordability, sustainability, and freedom, tiny houses are sweeping the country and...

Tweet Share 0 Reddit +1 Pocket LinkedIn 0 The Why Behind Tiny Houses Find out what’s fueling the tiny house trend and what it means for municipalities like yours. If you read our last post about “Keeping Up with the Tiny House Trend,” you know that these little...