Moving-storage Company Changed Its Rules, Prices

LETTERS TO THE EDITOR

Beware of moving and storage companies. My mother was ripped off by one Broward storage company affiliated with a nationally known moving company. We want the public to be aware of the tactics.

They had given her a reasonable estimate for loading, storing and then delivering to her new residence. Once they had her furniture in storage, their rules changed. They wanted the balance before delivery, which was not what they originally told her. Also, charges had been added that were not on the original estimate. She ended up paying almost $600 more than the estimate. We took issue with them on this to no avail. They were uncooperative.

If you plan on using the services of a moving or storage company, get a signed contract with total charges before they pick up your furniture. Don`t accept an estimate that can be escalated once they have your furniture.