Alright, hopefully someone can help me out here. I hate coming here asking for help with this kind of bullshit.

Jay from Juneau Studios called me a week before transworld last year asking for a half mask ($250 mask) for one of his animatronics. I went out of my way to make sure he had a mask to complete his prop. I brought the mask to the show and gave it to him a few days before the show opened. He said he would pay me for it at the end of the show. Show ended, no money. I have tried calling him, email, facebook on both his page and company page, and have had NO communication back.

I was about the get in touch with him for a few short messages on facebook in june saying he would be home in august and would pay me then. So i waited. Sure enough, STILL NOTHING!

It's only $250, but what bothers me most is how i went completely out of my way to make him something and then for him to just screw me over like this.
If anyone is planning to order from him i would be careful. I cannot speak for others, but as for myself i would never purchase from him with this kind of communication and service.

Sorry for your dilemma. Mine is worse. I am into him for $3,000.00 for a product that we contracted to be delivered in May 2013. A couple of phone calls, but now the cell is unanswered, the emails get no response and I can't find him anywhere. I am so panicked because this prop is the center of my Haunt and I can't do a thing without it. I've even offered to drive down to North Hollywood to get it, but I believe he is at a warehouse in Lake Havasu City, Arizona. The address I sent a money order to is at a residence on Cliffrose Drive, but lists as a residence. Transworld and Haunt World all give him rave reviews, but Jay Juneau has disappeared.

Jarred and Nancy I just called Jay and talked to him and told him to contact you two. His said that he has been tied up and that he would get a hold of you both. If is does not do so in the next couple of days get a hold of me and I will get you his cell#

I know Jay personally and have spoke w him recently. Far as the vortex I know there have been breakins in his area. Over 12 to count. Including his business with computers and important information taken and stolen. All information on the controllers ect is probably been taken on those controllers and other things possibly. Also its best to contact him during regular business hours at his office number. I know he has been very busy and cranking out many orders and been working w Universal Studios on projects ect. And Jared I was with Jay at Transworld on the last day he came to your booth to pay you and you were busy w people and then by the time he got back w you you were packed up and gone. I know for a fact Jay isn't ever on Facebook. Very rarely! But im sure he will get all your issues resolved.This is crunch time for a lot of us and a lot of orders are being worked on and still being sent out as we speak. Like I said contact him through his office number not on Facebook and hopefully everything can be resolved.
Thanks
Damon www.frightmasters.weebly.com