Order Processing

We process orders within 1-2 business days, excluding weekends and holidays. Pre-ordered items are processed within 1-2 business days of arrival in stock.

Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.

If you need any assistance with your order, please contact us immediately at hello@kigurumi.ca. We will not be able to make changes to your order after it has shipped.

Delivery Standards* - Canada

We are located in and ship from Toronto, Ontario and Montreal, Quebec.

Province

Expedited Parcel

Xpresspost

Priority

Alberta

4-6 business days

2-3 business days

1-2 business days

British Columbia

4-6 business days

2-3 business days

1-2 business days

Manitoba

3-5 business days

2-3 business days

1-2 business days

New Brunswick

3-5 business days

2-3 business days

1-2 business days

Newfoundland

4-6 business days

2-3 business days

1-2 business days

Northwest Territories

5-7 business days

3-4 business days

2 business days

Nova Scotia

2-4 business days

2-3 business days

1-2 business days

Nunavut

5-7 business days

3-4 business days

2 business days

Ontario

1-3 business days

1-2 business days

1 business day

Prince Edward Island

3-5 business days

2-3 business days

1-2 business days

Quebec

1-3 business days

1-2 business days

1 business day

Saskatchewan

4-6 business days

2-3 business days

1-2 business days

Yukon

5-7 business days

2-3 business days

2 business days

*does not include processing time. Orders are typically shipped 1-2 business days after they have been placed.

Shipping Costs to the US

Order Value

Under $99

$99+

USPS Parcel Select (5-8 business days)

$5

Free

USPS Priority Parcel (2-4 business days)

Based on total order weight

Order Processing

We process orders within 1-2 business days, excluding weekends and holidays.

Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.

If you need any assistance with your order, please contact us immediately at hello@kigurumi.com. We will not be able to make changes to your order after it has shipped.

*packages may be charged import duties and/or customs fees; these fees are determined by customs officials and are not included in the shipping cost. Customers are responsible for any applicable charges.

Delivery Standards* - United States

*Does not include processing time. Orders are typically shipped 1-2 business days after they have been placed. We are located in and ship from Toronto, Ontario and Montreal, Quebec.