The good news is that investing just a little bit of time and effort to understand and address real-world buying barriers delivers wonderfully asymmetric returns, because doing so empowers you to develop high-impact messaging, effective content, and efficient sales processes. In practically all of our client engagements, I ask about ‘buying barriers’. Most times, I receive a quizzical expression in response; occasionally, I’ll hear […]

“You can’t change the product, but you can change what you’re focusing on.” Hey there marketing fans, what time is it? That’s right, it’s Crommunity podcast time! Joining us this time around is Warren Pamukoff, Senior Product Marketing Manager at Magnet Forensics in Waterloo. Warren was Magnet’s first product marketing hire, so he really got to build the ‘program’ from the ground […]

It is not your customer’s job to buy from you. It is your job to find out what would make for an exceptional experience from their point of view, and invite them into it. – David Nour Recently, I finished reading Co-Create, by David Nour, and perhaps my biggest take-away was his model for the Customer Experience Journey. TL;DR At the very […]