NEW Fact File:
Service Line Success Drives Enterprise Improvements

Health systems must develop the right strategy by service line for their market and population. Market factors like population growth, changing disease prevalence, macroeconomic and microeconomic trends such as gross domestic product, employment rates, high-deductible health plans, consumerism, federal policy changes, new technology that changes care delivery, and care coordination factors affect the demand for service lines in their market. Understanding service line trends is key to anticipating growth opportunities, utilization, and site of care shifts in the market, and building a strategy to compete.

Successful service line management requires both vertical and horizontal alignment within the hospital across stakeholders, departments, and goals as well as across all sites of care.