Patient Participation Toolkit

A thriving Patient Participation Group (PPG) can help improve care at your GP surgery.

Patients can provide meaningful feedback on the services a GP surgery offers and useful suggestions for developing care, but how do you make that happen?

We have spoken to several practices across Cambridgeshire and Peterborough to see how they run their PPGs. We have also looked at what is available nationally. As a result, we have developed our PPG toolkit to help local practices develop their PPGs. It includes suggestions about membership, as well as activities that PPGs can get involved in to shape local services.

We will update the toolkit from time to time and would love to hear your suggestions for improving it. We are keen to include more examples of what works in developing a successful PPG.