TIAA is a unique financial partner. With an award-winning track record for consistent performance, TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. TIAA has $1.1 trillion in assets under management (as of 6/30/2019) and offers a wide range of financial solutions, including investing, banking, advice and guidance, and retirement services.

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POSITION SUMMARY:

This position reports to the VP, Plan Event Communications (PEC), and is primarily responsible for leading the PEC Production team that will develop and distribute participant communications around retirement plan changes, complex transitions and ad hoc needs. The ideal person will be a dynamic leader with strategic agility, process discipline, and a results-focus. They understand business complexities and the requirement to simultaneously manage output for multiple projects.

KEY RESPONSIBILITIES:

Serve as a key member of the PEC leadership team that drives effective B2B2C communications that meet clients and regulatory requirements while bringing in new customers, assets and net flows to TIAA

Develop and manage processes to produce communications, from single to multi-component packages; coordinating creative, editorial, and list production

Establish service model, optimizing use of automation and of outsourced agency services

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We are an Equal Opportunity/Affirmative Action Employer. We will consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.