One of our main goals as product managers as we move from casting the vision to executing is to de-pressurize the room – no one on the team should waste energy sweating over the perfect product. Instead, focus the team on shipping the best first version in order to get insight. Then use that feedback as a compass for future versions.

What's the best way to capture and document customer feedback without letting anything slip through the cracks?
To learn how Atlassian product managers handle this process, we reached out to two of our own: Jason Wong, Principal PM of JIRA Software, and Sherif Mansour, Senior PM for Confluence. Today's post kicks off the two-part blog series with Jason, and in the second part we'll get insights from Sherif.

Stealthy and unavoidable, scope creep hovers over every software development project. Like any other agile practice, no two teams manage scope creep the same and teams at Atlassian are no exception. So we decided to go straight to the horse’s mouth to learn how two of our teams deal with scope creep.
We interviewed development leads on two teams: the JIRA Agile team and the Fusion team – our Fusion team oversees JIRA Software's integrations with Atlassian's developer tools. Even though

Growing up, my ski coach always used to say "If you don't plan for it, it won't happen."
He wanted us to set goals and lay out a path to reach them. The same sentiment can be applied to building software, except building software is much more of a team sport than skiing. You need to make sure everyone on your team – plus other stakeholders like marketing and support – understands what you're trying to build, why you're building it, how long you expect it to take, and how the project is tracking

Every quarter, the JIRA Portfolio team does their full roadmap review and long-term planning. This quarter, we were able to convince Martin Suntinger, the Principal Product Manager for JIRA Portfolio, to give us a sneak peak into what goes down.
Watch the webinar below to see how our planning experts use JIRA Portfolio to combine both long-term planning and agile.