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Great value for money

It's not to far to drive to the bullring and a great value for money hotel. Nice and quite In our room not noisy like other hotels we've stayed at. Would stay again :)

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J Stevens

November 2016

Excellent budget hotel

Very friendly staff.

Large room which was clean and had all amenities. Excellent value for money.

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richard a

November 2016

Metro Inns Walsall

Hotel looks like an old Travelodge and has not been looked after, the bathroom looks dirty and needs updating.

The staff at reception are not the friendliest one on the morning when we booked out was unfriendly to the point of being rude, all we asked for was an invoice this hotel is for construction workers only.

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Alice S

October 2016

Metro Inns Walsall

Staff were present at desk when we arrived, although it wasn't a warm welcome or one which provided much information.

The room itself has a large bed and large tv, with a fridge and own bathroom. The corridors leading to and from the bedrooms stank of a mix between body odour and stale smoke. It was an unpleasant walk from the reception to our room. The bed was incredibly uncomfortable, and neither myself nor my partner have come away bite free. We are both still itching from the night nearly 72 hours later. We used the shower in the en-suite in the morning and would have been more successful washing ourselves collecting water from the sink in cups and pouring it on ourselves. It was useless. It was not even a successful dribbling shower, it was intermittently on and off for the 5 minutes we both tried it and failed to produce hot water at any substantial pressure. The fridge turned out to be nothing but a plastic box which did not keep food cool, and instead helped the food become more sweaty and inedible. The food in the restaurant was fine, but clearly taken straight from a supermarket packet and placed in the oven for 35 minutes. During the night there were random knocks on the doors, all at around midnight. Not sure if someone was looking to buy or sell, but whatever it was I don't want to know. Due to the low quality beds that this establishment provides, each movement guests make can be heard both in and outside the room so it didn't take much guessing to work out who had welcomed these midnight knockers. This was also accompanied by non-guests driving up into the car park at around the same time and keeping their engine running loudly for approx 2 hours. Overall, wouldn't stay here again if you paid me and would strongly advise anyone to never waste their money (although it is cheap) for the disgusting bed, awful shower and clearly dodgy activity happening here.

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H Webb

October 2016

Metro Inns Walsall

Good customer service.

Friendly staff. Able to provide travel cot on request

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A ALi Asghar

July 2016

Metro Inns Walsall

the bath was not working.

I tell them the bath was not working they look at it and told us the room was not very good and same thing bath not working. i went to them to cash the breakfast as my friend not not well. we not give you any back and the ask for same milk then very rude.

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charles m

July 2016

Dodgy Shower

Asked for double and got a twin, which was quickly resolved and changed to double.

TV did not work, some type of digibox not switched on, but once on still could not get channels, just a blue screen. The shower started ok but packed up after a minute and was a sporadic dribble, so I resorted to filling bath as the taps worked ok with good pressure. As the bath had been painted inside to cover up old chips and scrapes, but the paint was itself flaking off in places it was a most unpleasant prospect. I mentioned these to lad in reception as I dropped off key in the morning but got little response.

I have stayed her many times before and not had these problems, and paid less than they are now charging, so I don't think I will return.