Unable to Designate Dependents in COBRA Program as the Surviving Spouse
(Doc ID 1906821.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP6 and laterInformation in this document applies to any platform.

Symptoms

On 12.1 HRMS RUP6 version in Oracle Advanced Benefits,

When attempting to designate a dependent for an enrollment in the COBRA program where the participant is the surviving spouse, the following error occurs:

APP-BEN-92429: The application cannot find the covered dependent. Verify that your setup includes a maximum enrollment period value.

Steps to Reproduce:The issue can be reproduced at will with the following steps:

1. Go to responsibility US Super HRMS Manager.2. Navigate to People > Benefits Service Center and query the employee in question.3. Access the Dependent/Beneficiary Designation form.4. Attempt to cover the dependent in question.