Repeat Prescriptions

All patients should receive a full list of their repeat medication attached to their prescription; this should be used to reorder your medication. In the unlikely event that this information is incorrect, please inform us.

PLEASE NOTE: We will be improving repeat medication ordering services shortly, check out our website in the next few weeks and stay informed. You will have to Register with two forms of ID at the surgery, once this has been done you receive a registration code. Ordering thereafter should be simple. You will not be able to order using the current system once this is in place therefore we are giving notice so that you have time to register.

By post

Through your pharmacy

Script box in medical centre foyer (please only tick the items you require on the repeat request slip)

Our repeat prescription service is fully computerised and you must remember to order your repeat medication well in advance of running out and allow at least 48 hours for requests to be processed. In the event of a bank holiday this process will take longer than usual.

Your prescription will normally be ready for collection two working days after the day of ordering and after 2.00pm.

Items ordered after 4.00pm will not be processed until the following working day - please allow 48 hours from the next working day.

Friday After 2pm

Wednesday After 4pm – Thursday before 4pm

Monday After 2pm

Thursday After 4pm – Friday before 4pm

Tuesday After 2pm

Medication Reviews

Periodically we need to review your ongoing repeat prescriptions and reauthorise those prescriptions which are still necessary – often this happens without you being aware. However, you may sometimes be asked to see or speak to a doctor, nurse or practice pharmacist regarding an ongoing prescription, and notifications may appear on your repeat slip. Please ensure that you book an appropriate consultation to avoid uneccessary delays to further prescriptions.

Whilst we accept this may occasionally represent an inconvenience, it is an essential part of maintaining high standards of prescribing and care. If you are aware of any medication that is on your repeat slip that you no longer take, please let us know and we will remove this for you.

We expect patients to adhere to reviews to ensure that the medication prescribed is right for them. Medication guidance can change over time, particularly on items such as inhalers. Your condition may also change, and we wish to provide you with the most suitable medication to support your health needs. You may not always need to see a Doctor, it could be our Nursing team or a Practice Pharmacist who have areas of expertise to provide an effective review.

Here are some conditions that require at least an annual review and who you should see. You should always be clear to the reception team why you need an appointment to ensure they book you with the correct clinician. You may also be asked to have a routine blood test before your appointment.

We will be changing the way we review your medication, you will notice in the next 12 months that you will be called for a review on the month your were born. This makes it easier for patients to remember when their reviews are due.

COPD/Asthma - Annual Review in Respiratory clinic - Practice Nurse

Diabetes - Annual Review in Diabetic clinic - Appointed by our clerk, in your appointment you will see a HCSW, Chiropodist, and Nurse/Doctor.

Pharmacy Pick Up Service

In conjunction with many local pharmacies we operate a repeat prescription ordering service. Your participating pharmacy will arrange to collect your prescription and you can collect your dispensed items at the pharmacy, or in some cases the pharmacy will arrange home deliveries.

Please ask for details at your pharmacy when you next request a repeat prescription. If you wish the Pharmacy to deliver your dispensed medication to your home you must also contact the pharmacy yourself.