If You do not agree with these Terms and Conditions, do not use fastBirthCertificates.com (fastbirthcertificates.com is a subsidiary of SuperFilings.com). "Using" fastBirthCertificates.com means using one of our filing services, browsing the website, clicking links, etc.

Services Provided

Fastbirthcertificates.com is a document preparation and filing service for certain Federal, State, County, and City/Town documents. Fastbirthcertificates.com uses the information You provide to prepare and/or file the documents that You request on your behalf. With respect to birth certificate filings, the service we provide is the act of filing the request for the birth certificate to the appropriate government agency. It is not a guarantee that a certificate is able to be located or shipped by this government agency.

Refund Policy

Once your order is placed, fastBirthCertificates.com begins processing immediately (by transmitting to the Agency, or collecting additional documentation as required by the Agency); therefore the fastBirthCertificates.com Processing Fee is non-refundable. Agency Fees are charged at the time your order is transmitted to the Authorized Agency/Government Agency Office and become non-refundable at that time.

Because we file and begin processing immediately, we cannot offer refunds on birth certificate orders under any circumstances. This means that even if the government agency is unable to locate and mail the birth certificate we cannot give a refund. All sales are final.

Fees

The total price of your order will include two separate charges:

fastBirthCertificates.com Processing Fee for the secure collection, processing, and transmittal of your data to the Authorized Processing Agency. These fees show up on your bank statement as "FASTBIRTHCERTIFICATE SAN FRANCISCO CA".

Authorized Agency/Government Agency Certificate Fee for searching, printing, and shipping the certificate(s). This fee will show up on your bank statement as "VCN", or something similar.

No Record Found​In certain instances, the government agency to whom the request is sent cannot locate a birth record or certificate. This often happens when a customer lists incorrect information on the original order (such as an incorrect birth state or city, birth date, etc), and is unrelated to our service of filing the request with the government office. Therefore, this situation does not entitle a refund.

Identification/Documentation Requirements

Often times fastbirthcertificates.com is required by the Authorized Agency to collect documentation from the birth certificate requestor.

If You do not have a valid, unexpired, US government issued ID (such as a driver license, state issued ID, or passport), You are advised not to place an order through fastbirthcertificates.com.

In the event that You are required to present the above mentioned ID and cannot do so, your order will remain on hold for 90 days. In the event that You are required to present the above mentioned ID and cannot do so, You are not entitled to a refund.

Further examples of documentation that may be required: Requestor ID, signature, date, notarized document, etc. The Requestor will get an email within 3 business days with any specific document requests. The Requestor is responsible for responding to all requests in a timely manner, and You understand that any delay in response will cause a delay or permanent suspension in processing.

You agree that failure to respond to our document request emails does not entitle You to a refund. If You place an order and do not posses a valid, unexpired ID as described above, You do so at your own risk.

Filing and Processing Times/State Delays

We begin processing your birth certificate order immediately. The processing times on the checkout page closely the government/state processing times. However, processing times are an approximation and are not guaranteed. Estimated processing times begin after we receive the requested documentation. Shipping takes place after processing is complete. State processing time are completely out of fastbirthcertificates.com's control. State delays are very common, and state processing times can change daily. A state delay, or slow state processing does not under any circumstance entitle You to a refund, credit, or cancellation of an order. If you do not agree with this, DO NOT place an order through fastbirthcertificates.com.

Shipping Services

Fastbirthcertificates.com is not responsible for shipping or delivery issues, delays, or non-delivery as arising from the US Postal Service or other carriers. We do not recommend a customer selecting US Postal service as a shipping method because this cannot be tracked.

States we cannot processWe cannot assist in processing birth certificate requests for the following states: Michigan, Iowa, Wyoming, New Jersey.

Access To Record Data

Fastbirthcertificates.com does not have access to any certificates or the information they contain. The government Vital Records Office that holds your record is the only location with direct access to that data. fastbirthcertificates.com is not able to verify, edit, or amend any information contained on a requested certificate.

Indemnification

You agree to indemnify, defend and hold harmless fastBirthCertificates.com, its subsidiaries, directors, officers, owners, agents, employees, information providers, licensors, licensees, consultants, contractors and other applicable third parties (collectively, “indemnified Parties”), at your expense, from and against any and all claims, demands, causes of action, liability, debt, penalties, fines, costs and expenses (including, without limitation, reasonable attorneys’ fees and other dispute resolution expenses) incurred by the Indemnified Parties arising out of, related to, or which may arise from: (a) your misuse of the website or the fastBirthCertificates.com; (b) any breach or non-compliance by You of any term of this Agreement, any other fastBirthCertificates.com policy, or any third party’s terms and conditions; (c) any dispute or litigation caused by your actions or omissions; or (d) negligence or violation or alleged violation of any law or rights of a third party.

Privacy Policy

We do not sell, rent, or lease customer information to any third party unless required by law. We keep all customer information in a password protected database, only accessible to employees for business purposes.

Entire Agreement

These Terms, are the entire and exclusive agreement between fastBirthCertificates.com and You regarding the Services (excluding any services for which You have a separate agreement with fastBirthCertificates.com that is explicitly in addition or in place of these Terms), and these Terms supersede and replace any prior agreements between fastBirthCertificates.com and You regarding the Services. Other than You and fastBirthCertificates.com, no other person or company will be third party beneficiaries to the Terms. We may revise these Terms from time to time, the most current version will always be at [http://www.fastbirthcertificates.com/terms--conditions.html]. By continuing to access or use the Services after those revisions become effective, You agree to be bound by the revised Terms.