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No. The light was orange when I first tried it again this morning---no change. Then in a minute or so afterwards it turned green so I went back through the SMC steps again with no change and the light stayed green.

Is the adapter Apple Branded? Does it light up when plugged in? If so what color is it when it is plugged in?

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Customer reply replied 7 months ago

I have taken my laptop to the Apple Store two counties away and the problem is the power key. They got my laptop back on even though the power key doesn't work. I have comment for yo u that I hope will be helpful: telling me that if the light on the charger cord didn't change it was because I was doing it wrong rubbed me the wrong way since I had followed the directions exactly over and over. It would have been much better if you had suggested that I MIGHT be doing it wrong or that it might be the power key or a battery problem or whatever. Since my communication with you over several days did not help solve the problem,I would like a refund.

I will tell you that...the things you have to go through to be an Expert are quite rigorous.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.