National Credit Union Administration

September 22, 2009

In the second half of 2011, a new agency called the Consumer Financial Protection Bureau will be created to respond to complaints about all financial products.

Until then, the National Credit Union Administration (NCUA) is the regulator of your credit union if it is a Federal Credit Union (a credit union with the word “federal” contained in its name), or if it is in Delaware, South Dakota, Wyoming or Washington, DC.

If your complaint concerns a state-chartered credit union (a credit union without theword “federal” as part of its name) which is located outside Delaware, SouthDakota, Wyoming or Washington, DC, file your complaint with the state supervisory authority.