Case Studies

Alternative and Complementary Health Research Network (ACHRN)

The ACHRN is an independent network of academic researchers and complementary therapists.
It is run on a voluntary basis by the committee who also have many other responsibilities.

The ACHRN website had been offline for some time. As a voluntary organisation they had not
had the consistent skill within the group to manage the domain, website and email accounts.
Their membership records were all paper based and all membership and conference payments
were by cheque. All of the administration was done by hand.

Satsuma Tree worked with the committee to design a new branding and web site, and manages all
the domain registrations, the web hosting and the email addresses. The new web site advertises
the up-coming conference, and offers online registration and payments.

The web site will soon offer a members only section, with a computer database of all the members.
Members can download minutes and presentations from past meetings and search for other members
based on areas of expertise. This online facility adds value for paying members, improving membership
numbers. It also removes the burden of manually administering accounts, saving time.

The ACHRN now have a modern branding, logo and website. All of the maintenance is taken care of by
Satsuma Tree, and their online presence is maintained throughout staff changes. Their new site now offers a
better experience and offers more value for members. The committee can now concentrate on promoting
their organisation, rather than on administration and IT maintenance.