How do I find a product I want?
The best way to find a product is through the baydragon search engine. Enter
some keywords of the product your are looking for in the search field provided
at top-left corner, and click go, you will then get a list of product matching
your search criteria.

What if I want a product that is sold out?
If a product is sold out, the quantity field is disabled to avoid
accepting any more orders. But you can click the product description link
to go into the details page, and click the "request stock" button to ask us to get
more for you!

TRADE IN

How does the Trade In function work?

Single cards that able to be traded in are listed under the "Sell to Baydragon" tab. If you go to a Magic / YuGiOh! set
detail page, there is a tab "Sell to Baydragon" next to it if baydragon.co.nz is trading in singles from this
Magic / YuGiOh! set. Any singles from the listed set are able to be traded in.

Trading in singles is simple. After you click on a Magic / YuGiOh! set, go to the "Sell to Baydragon" tab, enter
the quantity of each card and click the "Trade In" button at the bottom of the page. Each individual card will
also have a quantity field and a "Trade In" button if it is able to be traded in. You can input the quantity and
click the "Trade In" button to trade it in.

After you have clicked "Trade In", baydragon.co.nz will figure out the total trade in amount, and will deduct this
from what you have spent on other items. You only pay the difference when you check out. If your trade in amount
is greater than your order total, you will be required to pay nothing and the excess amount will be saved for you
to use next time.

An order confirmation email will be sent to you after completing the checkout process. You are required to send
the trade in singles within 3 working days.

FREIGHT

How is the order delivered? How much does it cost?
The order can be picked up by yourself from our two stores or delivered by Newzealand Post, Courier Post
or Fastway Courier. If it is delivered by couriers. The cost is from
$3.00 and up to $25 New Zealand wide, depending on how heavy it is.
The actual freight will be listed on the check out page (2 of 3 steps check out).

A small order, e.g. single cards, can be delivered through
New Zealand Post. That will be just 90 cents.

SAVE UP TO 8% EXTRA WITH BONUS POINTS ON YOUR PURCHASES
We are trying hard to give our customer the best prices possible,
plus we offer customers free Bonus Points that will save them that up to 8 percent!

What are bonus points?
Bonus points are put into place to reward customers who regularly
shop on www.baydragon.co.nz. Every time you place an order, the bonus
points based on the item will be calculated and added to your account.
You will then be able to redeem the bonus points for shop credit later.

How much will I save?
up to 8% of your spending with baydragon.co.nz.

What do I do to start accumulating bonus points?
You need to do nothing. Everyone registered on www.baydragon.co.nz is
automatically included in this program.

How do I check bonus points?
You will be able see the bonus points after adding items to your shopping cart, the shopping cart page and
the final step before submitting your order.
To view bonus points for previous orders, go to "Account", then click "Bonus Points".

How do I redeem my bonus points for Shop Credit?
Go to "Account", then click "Bonus Points" to show list of your bonus points. Click the button "Redeem" on top of that list.

How do I use my Shop Credit?
you are able to enter the amount of shop credit for a order during checkout process, step 3 of 5.

Does shop credit expire?
No, it does not.

PICK UP ORDER

If you have placed a pickup order before 6pm, your order will be available for pickup the next day.
If you place an order after 6pm, your order will be available the day after the next full working day.