Managing Internal and External Cultural Diversity (Paris)

Información importante

Curso

A distancia

Duración:5 Days

Cuándo:A definir

Descripción

Limited Objectives: By the conclusion of the established learning activities, delegates will be able. to: Develop a working definition of communication. Determine the important role that an initiator plays in contributing to an effective communication process. Determine when communication attempt has been successful. Determine the factors that contribute to successful communication. Make definite judgment as to when it is appropriate to release particular types of information. Suitable for: This course is designed for: Managers. Professionals who supervise and interact with a diverse work force. Front Line Staffs who deals with other cultures. Human Resource Professionals. Human Resource Managers; and. Those involved in multinational projects and programmes

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Requisitos: Degree or Work Experience

Instalaciones

¿Dónde se da y en qué fecha?

comienzo

Ubicación

A definirA definirA definirA definir

Distance Learning

¿Qué aprendes en este curso?

Management

IT

Kinesiology

Cultural Diversity

Communication Barriers

Communication Training

Effective Communication

IT Management

Temario

Course Contents, Concepts and Issues

Communication in Organisation

Communication: a definition

When is communication effective?

The role of the communication initiator

Modes of transmission of communication

Timing of communication

Non verbal communication

Intentional and unintentional communication

Kinesics as communication

Kinesiology as communication

The counterveiling effects of kinesics and kinesiology

Improving organisational communication through an enhanced understanding of kinesics and kinesiology

Importance of communication in organisations

Communication and work process information

Communication and policy initiatives

Communicating strategic, tactical and operational strategies

Communicating problems and seeking advice

Subsystem communication

Organisation wide communication

Communication and organisational control

Communication and decision formulation and implementation

Information dissemination as a factor of effective communication

Communication and resource allocation

Communication barriers -

Organisational hierarchy

Boss consciousness

Mistrust

Technical language

Technical data

Power distance emotion

Organisational Culture and Communication

Organisational Culture

Task Culture

Role

Person

Power cultures

The relationship between organisational culture and organisational structure.

Methods of communication

Oral Verbal

Electronic (Coputer Aided) Communication

Barriers to Effective Coomunication

Filtering

Selective perception

Emotions

National Language

Culture

Cultural differences

Miss-management of multiculturalism

Gender differences

Conflict between body language and spoken words

Efforts to avert or eliminate communication barriers

The type and level of communication that each organisational culture encourages

The extent to which particular organisational cultures encourage or impair communication

Discrimination as social identity

Understanding and dealing with sentience.

The effectiveness of the British legislation in protecting the rights of the disadvantaged groups.

Gender disparity in organisations:

An analysis of the status of women in the workplace

Diversity mismanagement and its consequence for organisational survival:

Some case examples

Beyond equal opportunities:

Towards diversity management

Diversity management and effective human resource utilization.

Constitution of committees and task forces.

Gate keeping:

Avoiding ‘resonation'

Utilizing marketing intelligence.

Activities necessary for an effective management of organisational diversity:

Managing organisational culture

Ensuring human resource management system is bias free

Managing diversity through:

Recruitment

Training

Education

Development

Managing diversity in:

Appraisal

Compensation

Benefits

Promotion

Creating a higher career involvement of women:Eliminating dual career routes