Delivery and Return Terms for Motamec

The delivery process is a priority part of Motamec’s business. They use first class couriers to achieve timely deliveries:

DPD email notification of delivery time slots.

DPD Track your drivers progress through the day.

Two day delivery to Ireland.

Fast European and worldwide delivery.

UK Delivery Options

Location

Delivery Options

Weight

Price

UK

First Class Post

Upto 1.3kgs & under £50

£0.99 to £5.95

UK

Next Day – DPD Express Pack

Upto 10kgs

£4.95 to £8.95

UK

Next Day – DPD Parcel

Upto 28kgs

£9.95

Northen Ireland

2 Day – DPD

Upto 28kgs

£15.99

Irish Republic

2 Day – DPD

Upto 28kgs

£14.95

Scotish Highlands

2 Day – DPD

Upto 28kgs

£15.99

*Next day available to mainland UK only, on orders placed before 3pm. Any orders placed after the 3pm cut off will be dispatched the following day with next day delivery.

All shipping costs to offshore and Ireland are based on a shipping time of 2 days. The 2 days applies to orders placed before 3pm, orders placed after the 3pm cut off will be dispatched the following day.

International Delivery Options

Worldwide shipping from as little as £2.95

We delivery to almost any country in the world!

Flat rates for express shipping within the EU

Competitive rates for shipping to the rest of the world.

Southern hemisphere specialist

Royal Mail Air Mail:

Order weighing less than 2kgs and of low value will be sent with Royal Mail Air Mail, prices start as low as £2.95 for very light items.

DPD European Express Rates:

Location

Delivery Options

Weight

Price

Austria

3 Days

Upto 28kgs

£19.95

Belgium

2 Days

Upto 28kgs

£19.95

Bulgaria

7 Days

Upto 28kgs

£29.99

Croatia

6 Days

Upto 28kgs

£24.99

Czech Republic

4 Days

Upto 28kgs

£24.99

Denmark

3 Days

Upto 28kgs

£16.95

Estonia

5 Days

Upto 28kgs

£24.99

Finland

5 Days

Upto 28kgs

£24.99

France

3 Days

Upto 28kgs

£16.95

Germany

3 Days

Upto 28kgs

£16.95

Greece

9 Days

Upto 28kgs

£34.95

Hungary

5 Days

Upto 28kgs

£24.95

Italy

4 Days

Upto 28kgs

£21.95

Latvia

6 Days

Upto 28kgs

£29.99

Lithuania

6 Days

Upto 28kgs

£19.99

Luxembourg

2 Days

Upto 28kgs

£19.95

Netherlands

2 Days

Upto 28kgs

£19.95

Poland

5 Days

Upto 28kgs

£24.99

Portugal

5 Days

Upto 28kgs

£24.99

Romania

6 Days

Upto 28kgs

£44.99

Slovakia

5 Days

Upto 28kgs

£24.99

Spain

4 Days

Upto 28kgs

£16.95

Sweden

5 Days

Upto 28kgs

£24.99

The Rest of the World:

Very good Fedex express rates to Australia, New Zealand, USA, Canada, Norway, Japan and many more.

Outside of the DPD zones Motamec will send your order using Fedex Express, the website will estimate the cost of this. But as FEDEX costs are calculated using volumetric weight, which combines the weight and volume of a package, we are unable to provide automatic accurate quotes on the website.

If you contact us we will be able to provide a more accurate quote, if you choose to purchase at the delivery cost quoted on the website we reserve the right to re-quote once the order has been placed.

Returns Options

Goods which prove unsuitable may be returned for refund, credit or exchange if they are returned to Motamec within 7 days of receipt. Subject to the following conditions:

Items are returned carriage paid.

Items are received in a resalable condition.

Items returned after 7 days from receipt may be subject to a restocking charge from Motamec of not less than 10%. This does not affect your statutory rights.

Motamec cannot accept for return any items which have been specially ordered for you or manufactured to your specification.

All returns are to be accompanied by a completed returns form.

Motamec cannot accept responsibility for returned parcels which are undelivered, please retain your proof of postage as you may require it in the event of a claim with your carrier.

Motorsport-tools.com are not responsible for any labour charges incurred during fitment or removal of allegedly faulty (or incorrectly supplied) parts.

Fast European and worldwide delivery.

Fast European and worldwide delivery.

Please advise Motamec’s Customer Service Department of any problems with shortages or carrier damage within 5 days of receipt. We regret that beyond this time, due to circumstances beyond Motamec’s control we may be unable to process your claim.