Telecom Blog

If you’re the owner of a small to medium sized business, you’re probably aware of the growing trend in hosted PBX services. Independent business owners all over the country are making the switch to VoIP services for their telecommunication needs, and with good reason. VoIP helps to save money...

Businesses of all sizes rely heavily on their communications networks to remain competitive in an increasingly crowded marketplace. Your business telephone system not only provides a direct line to your customers and clients, it also provides the networking capabilities that help to make your office and workforce more productive...

VoIP, or Voice over Internet Protocol, offers businesses of all sizes an unrivaled opportunity to save money on their telephone systems. VoIP is the process of taking analog audio signals and turning them into to digital data that can be transmitted using a business’ internet connection. Voice over Internet...

Projecting a sophisticated and professional image is vital for every small business, particularly start-ups. For most businesses, their first direct contact with potential clients and investors is by telephone, and that means that their service needs to be fast and efficient. It also needs to be cost effective, particularly...

Customer service is the backbone of any small business, and good customer service begins with communication. The ability to easily contact clients and suppliers, and to be readily accessible to customers of all kinds, can be the difference between success and failure for any small enterprise. Traditional phone service...