Ep. 519 – Scott Spencer (Principle, Suite Experience)

While the majority of the secondary is reserved for the cheaper bucket seats, it is the luxury suite experience that is beginning to transform into its own secondary resale platform. Scott Spencer works in this small segmentation as does Ep. 514’s Todd Lindenbaum, trying to engage with a high-end customer through a resold product, helping both the suite owner as well as the new prospect. Spencer utilizes his case for why resold suites are a valuable edition to any team’s arsenal, especially in keeping the suite holder happy when the premium space would otherwise be empty or dark on a gameday. Spencer also explains the demand curve when dealing with suites and premium seating, and how a Tuesday night may actually yield a higher demand for the resold product than that of a Saturday. Twitter: @SuiteExperience