AWS is pleased to announce the availability of AWS Premium Support. AWS customers who sign up for AWS Premium Support will receive personalized technical assistance from the Amazon Web Services team, whenever and as frequently as their business demands. Customers can contact AWS developer support engineers and count on fast, predictable response times and personalized support for operational issues or technical questions associated with AWS Infrastructure Services. In addition to the launch of AWS Premium Support, we are also announcing a Service Health Dashboard, which reports the status of our services and is available free-of-charge to all AWS customers.