One of the challenges we face as a tech company is making our software accessible to everyone. It’s sometimes hard to gauge, because we’re so close to it. Doing research to answer customers’ questions makes it even more difficult to take a step back and make sure we’re not getting tooooo nerdy.

In this lovely interview, we learn how Mr. Sheridan was managing his passwords before Steve (his son and Allison’s husband) helped him set up 1Password. My favourite part is that we also learn how 1Password has made his digital life so much easier and more secure. This enables him to more frequently do things like check his financial accounts, which he used to do only occasionally because it was such a hassle.

We want everyone to have a great experience with our software, and Mr. Sheridan makes me feel like we’re on the right track. Have you shared 1Password with friends, kids, or parents, possibly less geeky than you? We’d love to hear your experience. Leave a comment below or stop by our discussion forums.

Thanks for introducing your family to ours, Allison. Mr. Sheridan, we’re so happy to welcome you.