Category: Mac help

Apple recently acknowledged that some of its laptop users are having problems with their keyboards, almost three years after a new “butterfly” mechanism was introduced. It’s a product quality issue that has Apple users understandable upset, but it shouldn’t be a surprise to anyone. Apple often designs for the user it wants, as opposed to the users it actually has.

I’ve been writing about Mac games on and off for 25 years, and I can’t think of a single announcement from Apple that has intrigued me as much as Apple Arcade. It could be a real game changer, or it could be a total disaster. Apple Arcade, announced before Apple’s introduction of Apple TV+, is coming this fall. The Mac is getting the new games alongside iPhones, iPads and Apple TV. What’s more, Apple is contributing to the development costs. This is the first time I can remember Apple footing the bill. That should tell you that Apple has some ambitions beyond just launching a new service.Continue reading “Apple’s Ambitious Plans for Apple Arcade”

Apple has released High Sierra, a new upgrade to macOS that’s installable on most Macs built since 2009 and 2010. One of the key features of High Sierra is a new file system. There’s a hitch if you’re using a Mac with a hard drive, including Macs with Fusion Drives. File systems aren’t a sexy feature or even a visible one, but the last time the Mac’s file system changed, Bill Clinton was president. So it’s a big deal. Read on for the full story.

macOS High Sierra is now available for download. If you’re upgrading or planning to upgrade, do a bit of advanced prep before you download and install the new operating system using the Mac App Store. Those steps include backing up your Mac and qualifying the apps and devices you depend on for use with the new operating system. Here are some helpful hints to keep you on the right course.

I finally got around to upgrading my 2014 Mac mini with a solid state drive (SSD). The difference is like night and day. If you’re using one of these models and you’re looking for a good way to bump up the performance, an SSD is, quite frankly, one of the only things you can do (unlike older Mac minis, Apple soldered the RAM in place). Regardless, I strongly recommend considering it – not just for a 2014 Mac mini, but for any older Mac you’d like to pep up.

Backing up your computer to the cloud is easy with a subscription to Backblaze, CrashPlan, Carbonite or another service. What happens when one of those services stops? For one thing, it’s a good time to stop and take stock of your backup strategy. Are you putting too much trust in it?

Apple on Monday released macOS 10.12.4, the latest version of its Sierra operating system. Among the new features is Night Shift, the same screen-dimming technology that Apple has had in iOS for a while. They’ve buried the feature, though, so it can be a bit tough to find. Here’s how, and what it does.

Night Shift adjusts the color of your Mac’s display after sunset. According to some research, exposure to the bright blue light of computer displays in the evening can affect your ability to sleep. Night Shift mode – first introduced in iOS 9.3 – changes display colors to warmer tones with less blue. In the morning the Mac returns to its normal settings. If you’re working with graphics, art, photography, video or other content where color fidelity is of paramount importance, Night Shift is probably not the best thing to use. But for the rest of us, Night Shift can give your eyes – and your circadian rhythm – a bit of a break.

Night Shift is similar in concept to the third-party application f.lux. F.lux is still available if you’d prefer to use it or are not ready to upgrade yet to macOS 10.12.4.

How To Use Night Shift On The Mac

Click on the  menu.

Click on System Preferences…

Click on Displays

Click on the Night Shift tab to change settings.

You can schedule Night Shift according to a custom schedule, determining what time to turn it on and off. You can also override the setting to turn it on until the next day. You can also adjust the intensity of the color shift.

Apple notes that this won’t affect the color balance of connected televisions or projectors – so Night Shift, at least for now, will only affect directly connected monitors.

It’s also worth noting that Night Shift imposes specific system requirements. Apple has outlined them in a tech note posted to its website.

Apple this week released macOS 10.12.2 and with it, has made a change that impacts laptop users. The battery status menu bar item no longer displays an estimate of time remaining, only the percentage of remaining charge. There’s no way to reactivate it that I’m aware of, but there is a third-party tool that fills the gap. It’s called iStat Menus, and it’s from Bjango.

In reporting the omission, several Mac news sites have repeated the same basic idea: Apple pulled the estimation function from the battery status menu item because predicting the future is hard. Modern Mac laptops dynamically reallocate power to different subsystems as needed, so the estimate gauge was guessing, and doing a poor job. Sounds to me like Apple spin, provided “on background” – a PR euphemism which here means “you can use this information, but you can’t quote me.”

What will happen with that estimation in the future is anyone’s guess, but I don’t think it’ll be coming back. Apple’s been under increasing scrutiny about battery life estimates in macOS since the release of the new MacBook Pro. Users report wildly different actual battery life runtimes compared to estimations, which has led some of them to believe the new Macs are faulty. I don’t think that’s the only reason Apple made the change in 10.12.2, but I’m sure it contributed.

Anyway, back to iStat Menus. I love this app. iStat Menus provides you with more information than just battery life. iStat Menus lets you keep an eye on CPU and network usage, memory usage, tracks just about every sensor built into your Mac (including disk and fan speed, internal temperature), time and world clocks with detailed information like sun azimuth, altitude, and light map, and more. It’s also extensively customizable, so you can detail as much or as little information as you want.

iStat Menus is available for download as a 14-day free trial and costs $18 to register ($25 for a “family pack” so you can install it on multiple Macs). The developer supports the app very well and regularly updates it with new features, fixes and tweaks. Well worth the money, in my opinion. I install it on each new Mac I purchase.

The Mac’s default preferences stop you from opening applications from unidentified developers. Apple does this to keep the Mac safe from malware – software that can harm your computer and jeopardize security. Still, it’s possible to download software from an unidentified developer that’s totally legitimate. Here are instructions for what to do if you have such an app you’d like to use.

Let me just emphasize at the outset that these security restrictions are in place for a reason. Malware is a huge problem on all computers, including the Mac. Fortunately there’s a way to open individual apps without changing the Mac’s default security settings. This way you can keep your Mac safe and run the apps you need.

In this example, I’m opening an application called Tweeten. It’s a desktop Twitter client app based on TweetDeck. For whatever reason, its developers don’t have a signed digital certificate from Apple. I’m not sure why, exactly, but I’m not terribly worried about it, since I know Tweeten is a legitimate app. But the first time I try to open it when I download it, I see this error message:

“‘Tweeten’ can’t be opened because because it is fromm an unidentified developer.

“Your security preferences allow installation of only apps from the App Store and identified developers.”

Your only option is to click on OK button, which won’t open the app. So how do you do it?

The trick is to hold down the Control key on the keyboard. Click the app icon. Then choose Open from the shortcut menu.

The Mac will ask if you’re sure you want to open the app. Click on the Open button to continue.

The Mac will save the information about that app as an exception to your security settings. That way, when you double-click on it next time, it’ll open just like any other app.

You can also modify your Mac’s security settings to open apps from any developer by opening the Security & Privacy system preference. I strongly caution you not to do this, however. Apple’s set up the system the way it works for a reason – to protect you. The method I’ve described above lets you set up exceptions to the rule, but keeps security intact otherwise.

Over the US Thanksgiving holiday weekend, my social media feed lit up with complaints from other Apple users about iCloud-related calendar spam. Here’s the thing: This isn’t a new problem. In fact, it’s been happening for months. So why hasn’t Apple said anything, and more importantly, why hasn’t it fixed it?

Some background:

Apple’s recent operating systems all support “data detectors” which can scan and identify calendar invitations in your email and Messages. They’re actually quite clever. If your friend asks you to lunch a week from next Tuesday or your boss sends an email asking you to a planning meeting on Wednesday at 2PM, data detectors are smart enough to understand and can attempt to populate your calendar with the appropriate info. Under ideal circumstances, this is a frictionless system that just makes it easier for you to get work done instead of having to fire up apps to make sure you get everything written down.

Here’s the problem: this same mechanism enables spammers to hit you up with ads for fake sunglasses, boots and other gear. They send these ads to your iCloud email address as calendar invitations. Your Apple device doesn’t discriminate between these invitations and legitimate ones from friends and coworkers.

What’s worse, there isn’t a built-in mechanism to delete these invitations without responding to them. You can ignore them, but they’ll hang out on your calendar indefinitely. If you accept or decline the invitation, the spammer receives an email response. That lets them know your email address is live, which makes it likely you’ll get spammed again in the future.

The correct action, according to reports from various Apple–related blog sites, is to create a new calendar, drag the invitation to the new calendar then delete that calendar. That deletes the instance of the invitation without responding back to the spammer.

To help prevent the problem from happening again, you can also sign into iCloud.com, open your Calendar, then change the advanced setting “Receive event invitations as” from “in-app notifications” to “email to.” Invites will appear as email, which you can delete like you do with other incoming spam.

This multi-step process is awkward, nonintuitive, and difficult for people who know what they’re doing. The vast majority of iCloud account users don’t have the faintest idea what to do. It is, quite frankly, an astonishingly stupid, inelegant workaround for what appears to be a glaring security hole in Apple’s data detection scheme.

If this were a new behavior that just popped up over the weekend, I would be willing to grant Apple a pass on this. But it isn’t. I’ve seen the problem pop up occasionally on a relative’s iCloud account since the summer. Reports of this have been going on for months and Apple has done absolutely nothing to fix the problem. They are certainly aware of it, and have been for a very long time.

To date, Apple still has not acknowledged the problem officially to any website nor have they posted anything to their own knowledge base. There’s plenty of chatter on Apple’s discussion boards, but those are user–led discussions. We should hold Apple’s feet to the fire to make sure a more permanent and effective solution is put in place as soon as possible because this is unacceptable.