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Answer:

That's an extremely hard question to answer since there may be MANY factors causing the issue such as 1# You did not properly setup the wireless connection properly # wrong password or your router is not allowing the TV to connect because of security issues ). 2) Your router is out of range. 3) Your router does not support the selected protocol.

I would strongly suggest that you go back and repeat the internet setup.

I had the same problems:1. My wireless router was on the floor above the TV about 15 ft. away - was told ceiling interfering.2. It worked intermittently after I switched to WEP Shared(Weak security - not supported by Windows 8.3. I bought a Power line 'wired' device about $50, which simulates a wired connection by plugging into a wall power connection.4. Was able to switch back to WPA security for all my other wireless device5. Network and Internet now work fine.

We regret the inconvenience you have experienced with this television. It is difficult to determine the cause of network difficulties without troubleshooting the matter directly. Please contact our Customer Interactive Center at 800-243-0000 for assistance in this situation.

The TruMotion "feature" is ironically named given that it ruins the image. All it seems to do for Netflix is abnormally speed the video playback which is quite distracting. I would like to disable it, but the only option for the Netflix app is to exit Netflix.

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1. Go to the All Apps page and open the Settings app.2. Start Netflix or your other app.3. Hold the Home button on the remote until the application switcher appears.4. Switch to the Settings app and use it to disable TruMotion.5. Press the Back button on the remote until the Settings app is closed.

We regret your dissatisfaction with this television and its features. According to our information, the TruMotion feature is activated at the factory, and is fixed in its operation. This feature cannot be deactivated through the menu functions.

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Yes, this television should be fully compatible with an Audio Return Channel. This will generally be sent through the HDMI1 port. If you have additional questions, please contact our Customer Interactive Center at 800-243-0000.

Windows 8.1 now supports Miracast which will require the receiver (this LG TV) Windows Certified. In Windows 8.1, it sees my 50GA6400 as a Miracast receiver, however it is not Windows Certified for me to wireless projecting the screen. Could you take a look at this issue?

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We regret the inconvenience you have experienced with this television. At this time, we have no indication of when, or if, any updates are to be released for this television. We can forward your suggestion to our product designers for update consideration.

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We appreciate your interest in these LG products. According to our information, the Google televisions are not designed for compatibility with the AN-VC400 video camera. The Google TV is also not compatible with the Skype apps on the Google Play site.

LG's GA6400 TV lets you enjoy LG's intuitive user interface with the power of Google. Now you can seamlessly search for content on your TV using Google Chrome and download apps through Google Play with the easy to use LG Magic Remote QWERTY. This TV also boast LED for amazing picture quality and TruMotion 120Hz for smooth and clear images in even the fast action movies or sports.

Disclaimer: *Internet connections & certain subscriptions required and sold separately. Content and services vary by product and are subject to change without notice.

Design, features and specifications subject to change without notice. Screen images simulated and/or dramatized. Some features in videos may not be available on all models. Please refer to the TECHNICAL SPECIFICATIONS tab for a complete list of features by model.

Design, features and specifications subject to change without notice.

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LG's GA6400 TV lets you enjoy LG's intuitive user interface and seamlessly search for content on your TV using Google Chrome and download apps through Google Play with the easy to use LG Magic Remote QWERTY. This TV also boasts LED and TruMotion 120Hz for an amazing picture quality. Disclaimer: *Internet connections & certain subscriptions required and sold separately. Content and services vary by product and are subject to change without notice.