By signing and submitting the booking confirmation you agree
to our terms and conditions and agree that full payment will
be made.

Delivery

All goods and services will be delivered in accordance with
the Order Confirmation.

Unless expressly agreed in writing by the Company, payment
must be made in full prior to the provision of any goods and
services.

Where payment is made by cheque, delivery will be upon clearance
through the banking system

Delivery may be made by email or post and entirely at the
discretion of the Company.

Non-delivery must be notified to the Company immediately

Advertising

No later than 3 days prior to the magazine deadline, you
must provide us with:

the full wording for your advertisement

adequate and presentable examples of artwork and logos
for your advertisement.

To enable us to include required hypertext links to any
email and web address(es) contained in your advertisement,
you must include your email and web site address(es).

Items should be sent
preferably by email, although post will be accepted.

Series Advertisements

Where a series or
block of advertisements has been booked, unless otherwise agreed
in writing, the second and any subsequent insertions must be
published within 3 months of the previous publication.

Artwork

We provide a graphic design service where requested.
We will provide a proof by email or fax which must be returned before the stated deadline.
A maximum of one artwork amendment is permitted without charge. Further amendments will be chargeable at a minimum of £25 each.
Failure to respond by the time stipulated with any approval, amendments or notice to postpone may mean that your advertisement is published and you will be responsible for the costs of the same, and no responsibility will be taken for any errors no matter whose fault.
We reserve the right to change the shape and/or make the size of an advertisement larger at any time.
Where you supply your own artwork please note that it must be a high resolution ‘TIF’, ‘JPEG’, PDF or ‘EPS’ file with all fonts converted to the required paths.

Targeted Agent Mailing and E-mailing

You should provide
the Company, preferably by email with the following:
Narrative for the cover covering email.
Attachments should be in JPEG or PDF format no larger than 1
MB each (extra or larger attachments are by arrangement with
the Company only)

Managed Recruitment Sevice (MRS)

All activities carried
out in connection with an MRS project will be billable. This
includes, but is not limited to: all dialogue with applicants
(such as interviews, telephone calls, emails, skype etc.); all
dialogue with the client (such as meetings, telephone calls,
emails, reporting, etc.); and any background research, discussing
and formulating of ideas, advising, redesigning of adverts,
etc. Clients should check with us and/or their MRS Manager if
in any doubt.

MRS projects
cannot be cancelled mid-campaign unless by mutual agreement.
A campaign is an order of any number of MRS hours.

Travel and other
expenses will be pre-agreed betweed the MRS Manager and the
client. These expenses will be billed directly by the MRS Manager
to the client and will not involve AgentBase or reduce the MRS
balance.

MRS Managers are independent
consultants working with AgentBase. They are all practicing
or former sales agents. They are not in our direct employment.
They receive a share of the fees.

No responsibility
will be accepted for the return of any samples or other materials
provided. Clients are advised to insure such items and to clearly
advise us if they are required back. Returns will be at the
client's expense. Otherwise they will be disposed of at the
end of the project.

Agent Introduction Service (AIS)

These terms and conditions
apply in addition to those supplied for this service.

The pack containing (model agreement, notes, FAQs and EC Regulations) will be sent to you by email within 7 days of receipt of payment.

The documents provided including the answers to the FAQs are correct as the time they are sent.

The documents are provided as guidance only and are supplied on the basis that they are used entirely at the user’s risk and that the Company nor its lawyers shall have no liability in connection with these documents. Copyright of the documents remains the exclusive property of the Company and/or the lawyers involved.

Payment

Our terms are strictly
payment with order and subject to VAT at the prevailing rate.

The correct payment must be forwarded to us by providing
the correct credit card details, BACS transfer or by cheque.

Advertisements:

Advertisements will not be printed or published online
unless full payment has been received as agreed.

Where a series or block of advertisement package has been
ordered and split payments are offered, the second, and
any subsequent payments, are due 30 days after the first
or previous publication irrespective of any requested postponement
or delay in publication of your advertisements;

Any free advertisements will be run at the end of the
series

You agree to pay for the full series. (You are referred
to Cancellations);

Late payments may incur an administration charge of £10.
Interest may be charged at 8%.

Cancellation, Postponement & Amendments

Cancellation charges will apply if the order is cancelled
after the Confirmation of Order has been signed, irrespective
of whether payment has been received.

Advertisements:

If Notice
of cancellation is received prior to the provision of
any advertisement proof the cancellation charge will
be 50% of the invoice value.

If Notice
of cancellation is received more than 30 days after
confirmation of order no cancellations will be accepted,
and no refunds will be given, regardless of whether
a proof has been provided.

Any other
cancellations received will not be entitled to a refund
or Credit.

Where a
series of advertisements and/or a block of advertisements
have been ordered, no cancellations will be accepted
after publication of the first advertisement in the
series. You are responsible for payment of the full
amount of the invoice for the whole of the series.

Where a series of advertisements and/or a block of advertisements
have been ordered they will run in consecutive months unless
requested specifically otherwise when booking

Postponements and amendments/alterations to magazine adverts
and/or the prescribed running order of a series of magazine
adverts can only be accepted before the publication deadline
for the following month.

Seminars:

Cancellation: Refunds will be made providing Notice
of cancellation has been received in accordance with the
following:

30+ days = 50% refund;

Less than
30 days = no refund

Postponement:
An administration charge of £100 per delegate will be
made where postponement is advised less than 14 days prior
to the originally booked seminar date.

Targeted Agent Mailing/E-Mailing

If Notice
of cancellation is received within 30 days of confirmation
of order 75% of the invoice value applies.

If Notice
of cancellation is received more than 30 days after confirmation
of order no cancellations will be accepted, and no refunds
will be given

Agent Introduction Service

Where an order
has been confirmed, no cancellations will be accepted,
and no refunds will be given

Managed Recruitment Service

Project length
is 6 months from date where MRS questionnaire is returned
completed or payment is made, whichever is latest, unless
otherwise agreed, notwithstanding delays accountable by
the client

Unused balances
of account will be refunded in full where requested where
a project expires or when activity ceases

If Notice
of cancellation is received after payment has been made
but before commencement of campaign and within 14 days
of payment then funds will be refunded less a 20% administration
charge in lieu of set up costs incurred. No refunds will
be made for cancellations notified after 14 days.

Deposits

Where a deposit
has been paid any deposit paid is non refundable.

If a booking confirmation has been received but payment
has not been made, unless otherwise excepted above, all outstanding
sums as stated in the booking confirmation will be due and
owing as a debt, subject to any exceptions stated above.

Force Majeure

We do not accept any
liability nor are we in breach of these terms for any delays
or failures in performance which result from circumstances beyond
our reasonable control, such as Acts of God, War, Terrorist
Act, and/or any other cause beyond our reasonable control.

Notices

Notices given under this Agreement must be in writing and may be delivered by email, hand or by recorded delivery Royal Mail post to the relevant party's address.

Variations of these terms

Any variations to
these terms must be agreed in writing by the Company.