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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

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ClaireHiscox

Inverness, United Kingdom

2714

Lovely stay

Thoroughly enjoyed our stay here at the Sugar. Beautiful room with our own terrace and plunge pool, bathrobes and gorgeous bathroom with twin sinks. The Staff were just so nice and friendly. Sorry I can't remember everyone's names except Louie but you were all lovely, from the guy who checked us in and showed us everything in our room to the lady who served us breakfast the next day, you just all couldn't have been more helpful and courteous. We only ate breakfast there but it was delicious. Decor was lovely and contemporary, just what we like. We were staying there to attend a concert at the Green Point Stadium so it was the perfect location for that. The only criticism we had was that the bar wasn't open when we returned from the concert at 11 pm but there was a mini bar in the room and we enjoyed a drink on our terrace instead so really, it wasn't a biggie. It was like staying at a friend's house and we will definitely be back .More

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Room Tip: Room 4 - terrace with plunge pool

Stayed: March 2015, travelled as a couple

Value

Location

Service

Ask ClaireHiscox about Sugar Hotel & Spa

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Gorgeously decorated. Staff especially attentive and helpful, excellent service! Made a delicious dinner when we arrived late! Accommodating and helpful in every respect. Spa Massage was terrific too. View from dining room to pool deck so lovely.

Room Tip: We had two top floor rooms, facing the ocean, large and luxurious, decor stunning and artful!

Stayed: October 2014, travelled with friends

Sleep Quality

Cleanliness

Service

Ask Patsgarden2014 about Sugar Hotel & Spa

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

My niece was staying at the hotel (raved about the rooms) and we went to have lunch at the restaurant. The food was delicious and the creme brulee was the best i have ever tasted. And the service was superb. The only caveat really was that my partner did feel that the lunch portions were too small for a man with a healthy appetite. If i were the owner i would also list as a restaurant on trip adviser as they do take outside bookings.

Stayed: March 2015, travelled with family

Value

Rooms

Service

Ask Tricia S about Sugar Hotel & Spa

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

I loved this boutique hotel. The staff were very friendly and helpful. The room was spacious, clean and beautifully decorated. The bathroom was huge! Very nice breakfast on the sunny terrace and they even gave us a fruit salad to take away with us on our final morning because we were running late and didn't have time to sit down to breakfast.

Stayed: February 2015, travelled as a couple

Ask relli1 about Sugar Hotel & Spa

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

It didn't bode well when we arrived at the hotel to find out the pool was not in use and there was building work going on. However, we decided to stay and it actually turned out to be very pleasant. We had room 7 which was on the side where the building work was being done but this wasn't disruptive. The room was huge with a big bathroom and separate loo. The bed was kingsize at least, possibly superking, and extremely comfortable. While absolutely not a problem, rooms were starting to look ever so slightly shabby around the edges but we were told that the whole place is being renovated so a lick of paint will make all the difference. Staff were helpful (although I agree with previous reviewer that they should have let us know in advance there was no pool). Breakfast was decent and I had a spa package which was excellent. I would consider coming back as the location was perfect, our room was great and it will be even nicer after renovation works I'm sure.

Stayed: January 2015, travelled as a couple

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Service

Ask Redmarch99 about Sugar Hotel & Spa

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

This is a gorgeous hotel with outstanding service. Rooms are comfortable and quiet. We had a plunge pool which was a nice touch. Food was wonderful, both for the breakfasts and for the 2 dinners we had there. Concierge was very helpful getting us reservations at restaurants. We were staying in Cape Town for a conference. We could walk to the convention center during the day, but the area became a little more sketchy at night. Overall a wonderful hotel that I would recommend without hesitation.

Stayed: February 2014, travelled as a couple

Value

Sleep Quality

Service

Ask robdon1 about Sugar Hotel & Spa

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC