Best Practices for Creating an Integration User in Salesforce CRM

An integration user is required for any organization to create a communication channel between InsideView Apex and their CRM. InsideView recommends you to create an API only integration user in your Salesforce CRM, which will be used across your organization to access InsideView Apex.

Note: The API only integration user can be created and configured only by a Salesforce System Administrator and the integration user credentials will be used by all users in your organization. An Admin User can act as a substitute if your company does not want to create an API only Integration user.