If an item weighs more than 2kg and/or exceeds the maximum size of a packet it will be classified as a parcel.

To send your mail item place it into a secure envelope or packet and clearly write the correct address and place the correct stamp value on it.

It is recommended to use the accepted addressing standard for the destination country. Post your mail in the street letter posting boxes or at the nearest letter slots. Or we will accept your mail at the post office counter if you have yet to buy stamps or unsure of what the postage cost is.

PARCEL:

Parcels are items that do not fit into the letters description and measurements. Items that measurement exceed those of letters in size and weight are categorized as parcels and have different postage rate to letters.

Weigh more than 2kg but not more than 20kg

Of any shape and maximum length of any side per parcel should not be more than 1 meter.

Do not meet the description of a letter or packet.

If it is a roll or tube the maximum length cannot be more than 1 meter and it circumference not less than 15cm and not more than 140cm.

To send your parcel place it in a proper packaging material (box or container). The package must be securely closed and ensure it can sustain frequent handling en route. We are not responsible for parcels which is not properly packed to sustain shock and breakage.

It is your responsibility to ensure your items is securely wrapped with enough cushioning and take extra care if the item is fragile. Packaging should withstand the possibility of being dropped.