Financial Counselor (Billing Specialist) (santa rosa)

Do you love the feeling at the end of the day, knowing you have changed someone's life?

Are you looking to become part of a family, instead of becoming just another employee?

Aurora Santa Rosa Hospital is an Acute Psychiatric Hospital that caters to patients who suffer from a wide variety of Mental Health diagnoses. We pride ourselves on our Patient Centered care, while maintaining an engaging environment for our staff. Our Vision Statement "Empowering people to embrace healing for fulfilling and productive lives" pertains not only to our patients, but also to our visitors and employees. The Hospital believes in bettering the lives of everyone who walks through our doors.
Benefits For Full Time Employees Include:

Medical
Vision
Dental
401K
3.5 Weeks Paid Vacation
Tuition Reimbursement $3,000 a year and $12,000 Lifetime
CEU's (Continuing Educations Units) are provided at no charge to the employee
$25,000 Life insurance Policy is provided at no charge to the employee

DESCRIPTION OF POSITION AND KEY RESPONSIBILITIES:

The Financial Counselor is responsible for the coordination of all credit and collection procedures on the front end, assessing and rapid resolution of self-pay account balances, assessment of all private pay accounts, and verifying insurance and other governmental programs for inpatient and outpatient accounts. The financial counselor is also responsible for prompt and accurate billing and follow-up for all hospital services provided to patients covered by third party payers, including: Medicare, Medicaid, Blue Cross, Commercial, and all Managed Care Programs. Responsible to secure timely and accurate reimbursement from third party payers and patients based on appropriate billing and follow up activities.

Minimum Requirements:
•High school degree or equivalent.
•Collections experience preferred
•Two years’ health care experience preferred.
•Knowledge of health insurance and billing regulations, including Medicaid and Medicare
•Knowledge of Third Party payers, billing requirements, and reimbursement methods
•Knowledge of multi-registration and front-end processing.
•Service Excellence
•Handle incoming calls professionally and timely.
•Demonstrate service and commitment in working with peers, management team and other hospital staff.
•Analytical and problem-solving skills
•Strong ability to communicate with others; excellent interpersonal and customer service skills
•Proficient with Microsoft Office products
•Organized and detail oriented
•Ability to make decisions under pressure
•Strong follow through skills