Event Details

Generate and Manage Online Reviews: Building a Heroic Online Reputation

Generate and Manage Online Reviews: Building a Heroic Online Reputation

As the digital world continues to shape consumer behavior, your reviews on places like Google, Facebook, and Yelp have a huge impact on your ability to compete and grow as a local business owner. Join us as we share the latest trends related to online reviews. Exercises will include:

Lookup, claim and update "Big 3" business profiles where reviews can be generated - Google/Facebook/Yelp

Look up competitors listings - see their reviews and responses - what can we learn?

Identify specific industry review sites that can be of benefit to attendees

Draft "script" for staff to use when "closing for new reviews" from customers