IT Specialist

FOR PEOPLE OPERATIONS TEAM

At Estimote, we believe in creating an operating system for the physical world. Join our cross functional team of tech enthusiasts today!

Our People Operations team ensures that our team is supported and accommodated with the equipment, financials, and fine-tuned details to keep our operation running smoothly.

They are the essential team that keeps the lights on, and are motivated to make sure the rest of our team members have everything they need to do what they’re best at and keep the train moving: keeping the team well fed, paid on time, and comfortable in the office.

People Operations consists of human resources, legal specialists, and quite simply, people that get shit done!

This team has no leader, every team member collaborates on the same level. Everyone is responsible for making sure that projects are on the right track. In this team you will predominantly collaborate with:

John

Anna

Denisa

What will you be doing?

Taking care that everything works as it should, and if not - working on to make it up and running

Maintenance

You will own and troubleshoot our WiFi networks and local IT infrastructure, collaborate with external vendors to build out the infrastructure and make sure it works reliably.

Software Configuration

You will be in charge of configuring, manging, and maintaining all software suites we're using (G Suite, BambooHR, etc.).

Hardware Administration

You will help office managers with fixing or having fixed the company equipment. You will also make sure that our Mobile Team has always all popular devices to test, and if not - order them!

Security Assurance

You will make sure, that we use 2FA, encrypt disks and don’t leak credentials. You will also be the owner of backups and archiving the data.

Onboarding Supervision

You will help us with onboarding new employees by creating and managing their accounts, getting configured equipment for them, and providing them with needed access.

What skillset do we expect?

Must Haves:

2+ years of experience in an IT helpdesk or customer support environment.

Very good written and spoken English, making it easy to communicate with the team and vendors.

Excellence in time-management, decision making and organization skills.

Health insurance

Office located in heart of Old Podgórze

Estimote is located at the heart of one of the most beautiful cities in Europe. Our office is a post-industrial wonder, we are housed inside a vintage chocolate factory next to the Vistula river.

In the grounds, Estimote has an outdoor workspace with a WiFi enabled garden. Employees enjoy complimentary catered breakfast and lunch, as well as a stocked kitchen and a dining area. We also have private parking for cars and bikes, all coming together for a world-class workspace.

The stately brick facility contains beautifully laid out open spaces and conference rooms, designed for cross-functional collaboration. Design and R&D teams also have access to state-of-the-art labs to create the next generation of beacons and other contextual technologies.

We have a fully equipped kitchen plus dining area where we serve delicious company lunches. And our fridge is always full of healthy snacks and drinks!

On the grounds, Estimote has an outdoor workspace with a WiFi enabled garden. Employees enjoy complimentary catered breakfast and lunch, as well as a stocked kitchen and a dining area. We also have private parking for car and bikes, all coming together for a world-class workspace.

The stately brick facility contains beautifully laid out open spaces and conference rooms, designed for cross-functional collaboration. Design and R&D teams also have access to state-of-the-art labs to create the next generation of beacons and other contextual technologies.

We have a fully equipped kitchen plus dining area where we serve delicious company lunches. And our fridge is always full of healthy snacks and drinks!

What is our application process?

We take hiring very seriously and take great care to make sure there's a good fit for you and for us.

1. Try out some tasks in our application form. This helps give you a flavor of what working with us is like

2. We will call you and have a chat, and give you feedback on your tasks &lpar;we're massive believers in feedback&rpar;

3. Come and meet some more of the team for a couple of hours for an interview in our office.

4. We will give you some real tasks to accomplish at home. This part will give you and us a sign if we can get along.

5. A "test drive" is a day spent working with your potential team - it helps to work out if there is a fit.

6. You'll need one final chat with our founders to sort out all the details... Don't worry it won't take too long!

7. If all goes well, we will send you a job offer and contract, right now the ball is in your court. We're nearly there...

8. Welcome onboard! You've signed the contract and are now a member of the Estimote team!