Recommendation

It was very hot when we arrived but the reception area was cool and the staff helped us to fill in all the necessary paperwork and kindly informed us of our location relative to the important areas of the city. The room was perfect and the climatisation made our overnight stay very agreeable. The continental breakfast was superb and once again the staff helped to make meal excellent. Highly recommended! read hotel review

Dear Sir / Madam.
Indeed it was a good experience to stay at your hotel. I would recommend to all my friends and colleague to experience the Cacada Swiss hotel.
I appreciate your concern having customer review and would like to add that especially i would recommend hotel to consider the fact that indian does like to have more chicken and beef into the breakfast menu. For sure its a great experience for us to try swiss and international breakfast menu but during a long stay of a week, people would like to have their choice of breakfast too.
Secondly ... i would say, hotel should provide or facilitate their guest by allowing them to iron the clothes in their room. It is bit inconvinient for the guest.
Third i must say that, hotel staff was very kind and polite and especially while offering bycycle for the city tour.
This is something from myside.read hotel review

Small, cozy hotel. There is an elevator. Anything outstanding but to carp there is nothing. Swiss quality. A convenient parking about hotel. The price for number low (to the Swiss measures). On a ratio the price quality - decent hotel. If there is an opportunity, we will arrive again. read hotel review

Room

6.0

The number is small, but it is enough place.

Gastronomy

0

Good breakfast as a buffet. Everything is tasty and of high quality as everything in Switzerland

Service

6.0

The Swiss type of service - quality and freindly personnel

Sport & Leisure

0

I'm not sure where they have the gym or not

Hotel

6.0

Small, cozy hotel. There is an elevator. Anything outstanding but to carp there is nothing. Swiss quality. A convenient parking about hotel. The price for number low (to the Swiss measures). On a ratio the price quality - decent hotel. If there is an opportunity, we will arrive again.

Location

6.0

Downtown 5-10 minutes of walking. The hotel is located near the station - will be convenient for those who travels by train.

This hotel is in great location , easy to go to the old town and getting around. Also easy go to other city by train.
All service very fabulous , the room is modern decorated and comfy. Breakfast is yummy.
Love this hotel and highly recommend . read hotel review

This is a cute, convenient, nicely located hotel for Lucerne. But the best part was, by far, the staff at the front desk. They were very sweet, knowledgable, and spoke every language! The hotel was very clean, the rooms were nicely upgraded, though modern in style if you like that look. The breakfast was just right, and the walk to the train was nice and short. Overall a great stay for the middle to upper middle budget. I highly recommend it! read hotel review

Very clean, modern hotel only a couple of minutes on foot of train station and the kkl Luzern. Very friendly staff - as I due to my early departure to the breakfast to do had, I got for the return trip a lunch box with everything to breakfast belongs on the way home. Great service. read hotel review

Important further from the train station located, as from the hotel on the website to try to mediate. It lies right at the train station, but where the train station no exit has. However, this is the only thing i had to complain about. Directly opposite of the hotel you will find a good eatery. read hotel review

Smooth drain from check in to check out. Competent and very friendly service in the restaurant. Only small point of criticism: 1 towel and 1 towel a bit stingy for 1 person. - besides that as mentioned very to! read hotel review

Very friendly staff / varied and delicious breakfast buffet / Zimmer611 while having the windows open at night unfortunately rather noisy/from the main train station very easily accessible on foot / all sights nearby / in short: gladly again with quiet room read hotel review

Excellent and rich breakfast. The Wi-Fi works with Iphone 4 GS unfortunately not at all, with laptop there is the connection. Apart from that room everything great, nice spanish TAPAS -restaurant and comfortable small bar - at any time gladly again! read hotel review

Excellent design-room. I had one of the freshly renovated water fall -design-room used. This rooms are excellent and absolutely design moderately furnished. The rooms are clean and have a water fall on photo. Absolutely recommendable nonetheless! Have never had such a kind of hotel experienced! read hotel review

At first glance i had the hotel not at all as a hotel detected, but a bar in the hotel drew my attention. But hardly had i the hotel entering, i was from the modern design positively surprised. Almost a cool ambience, but not sterile or bare.
Our room was on the 6. floor, over several lifts reachable was. As it is not an so-called 'giant hotel' was, was the number of rooms well arranged.
There were all sorts of guests there. Young couples, parents with children, but also older people (60+) we met. We had the breakfast option. read hotel review

Room

5.0

The room consisted of a large king size bed, a desk, an i- podfähigen music system, as well as a separated bath. Far you could all window open.
Our bathroom had a bath tub.

Gastronomy

5.0

There was on the ground floor a restaurant, we in the morning our breakfast revenue. Initially me the buffet very small before, but a lot you have to order directly with the staff, so that the dishes freshly prepared were. I found this a good idea, because the food individually prepared is. There was buffet fresh fruits, yoghurt, bread, cold cuts, cereal, various juices. Individually were coffee, choco, egg variants ordered. The breakfast was with us included in the price.
Very lots of guests were present, came the service not to one hundred per cent with re-filling after. A bit annoying were furthermore the loud private conversations two women from the staff.

Service

5.0

The frontdesk was very friendly. There our room was not yet cleaned, we could our suitcase parking. These were by the staff in the room born.
Even at breakfast was the service in any case on the spot. With us spoke the staff german, but in principle also english or french spoken.
The cleaning of the rooms was a little slow, but thoroughly. It was the cleaning staff also in our room, al we in the afternoon from our first trip back.

Sport & Leisure

0

Hotel

6.0

At first glance i had the hotel not at all as a hotel detected, but a bar in the hotel drew my attention. But hardly had i the hotel entering, i was from the modern design positively surprised. Almost a cool ambience, but not sterile or bare.
Our room was on the 6. floor, over several lifts reachable was. As it is not an so-called 'giant hotel' was, was the number of rooms well arranged.
There were all sorts of guests there. Young couples, parents with children, but also older people (60+) we met. We had the breakfast option.

Location

6.0

This hotel lies close to from the train station, and well reachable on foot, if you are not several suitcase to drag has. Apart from that you can also easily take a taxi. On foot we needed around 5 to 10 minutes.
Nearby were small bars, restaurants. Nevertheless the hotel lies not as central, that you with the volume adjoining places had to fight.
From the hotel it was as described above within a very short time to the train station and therefore to the center. From there you could ship excursions on the lake, the center to watch or simply by the streets strolling.
The Switzerland is not so big. We were traveling from Basel and required only an hour by train. In Basel there is also a airport, very good public transport to reach is.
The view from the room was not top (no sea view), but we could over Luzern look and handed us.

You are viewing genuine hotel reviews of Cascada Swiss Quality Hotel in Lucerne (Central Switzerland). All reviews have been submitted by guests whom have spent at least one night in Cascada Swiss Quality Hotel. These hotel reviews are used to determine the average ratings of Cascada Swiss Quality Hotel and its recommendation rates. It gives you a real insight into how the hotel really is like - HolidayCheck.com - helping you plan your perfect holiday.