52.
suitecx.com
@custoholic
Thank
You
“Great customer experiences o`en exist in the space between knowing and
an7cipa7ng needs. Data helps with both, but in very predictable ways
(predictable is mostly good for the former, not the lacer). Intui7on, on the
other hand, might as well be the most undervalued asset in business, and yet is
what makes the diﬀerence between simply an7cipa7ng needs and redeﬁning a
category.” fastcompany