Wikitude Technical Support

the message you are seeing is happening when no points in point-cloud could be found in a small area around your touch position. This usually happens on textureless surfaces (e.g. white tables/walls ...). For the scene interaction to work properly you should select highly textured areas.

Best Regards,

Alex

M

Mayank Dudhatra

said
about 1 year ago

Yes, But This features not working on Motorola OS 6.0.1 devices.

M

Mayank Dudhatra

said
about 1 year ago

Is there any requirement for up to x number of OS device should work with 05_Instant$Tracking_4_Scene$Interaction - Javascript Native SDK.

Wikitude Technical Support

said
about 1 year ago

Hi Mayank Dudhatra,

there is no device requirement for the InstantTracking scene interaction.

Does InstantTracking itself work on your device?

Best Regards,

Alex

M

Mayank Dudhatra

said
about 1 year ago

Yes, But This features not working on Motorola OS 6.0.1 devices only in other devices it worked. Is these features use Sensor and Compass compatible device or not?

M

Mayank Dudhatra

said
about 1 year ago

Does InstantTracking itself work on your device?

Worked on some devices and in some device not working.

Wikitude Technical Support

said
about 1 year ago

Hi Mayank Dudhatra,

The scene interaction feature does not require a compass but instant tracking itself requires sensors.

Please provide the exact Motorola model where it is not working.

Best Regards,

Alex

M

Mayank Dudhatra

said
about 1 year ago

Hi,

Here I have attached screenshots of my device. Where these features are not working.