Six Sigma and Human Performance Technology

Six Sigma and Human Performance TechnologyDarlene Van Tiem
Many Six Sigma groups looking for ways to extend their practices have concluded that Human Performance Technology (HPT) offers a way to improve results. Similarly, HPT practitioners are incorporating more Six Sigma practices in their work. Professor Darlene Van Tiem, of the Performance Improvement program at the University of Michigan describes how the two approaches can be used, effectively, together.