Disaster Recovery Manager

At Relativity, we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects.

Here you can own your career in a community of values-driven people who help our customers around the world solve complex data challenges. If this sounds like the place for you, check out the details of this position below.

The Disaster Recovery and Business Continuity Manager is responsible for developing, maintaining, and managing the company’s disaster recovery and business continuity program. The manager will support all activities necessary to enable the company to prepare for and respond to a business interruption. The role will collaborate with key stakeholders throughout Relativity to evolve disaster recovery and business continuity maturity and increase RelativityOne effectiveness and efficiencies.

Responsibilities

Develops and implements the disaster recovery and business continuity strategy

Coordinates and mentors Engineering and Information Technology team members on the creation and maintenance of DR and BC plans

Oversees the planning, coordination, scheduling, and execution of business continuity exercises to validate the DR plans

Recommends and assists in the implementation of risk mitigation procedures

Collaborates to define, document, and plan for SLA, RPO, RTO, and availability requirements

Collaborates with Engineering and Information Technology to identify and remediate gaps with the architecture to meet the SLAs

Facilitates continuous improvement of the DR program ensuring processes and practices are current

Participates in compliance efforts, including ISO, SOC2, FedRAMP

Qualifications

Minimum five years of experience managing IT Disaster Recovery and/or Business Continuity, a successful track record leading moderately complex technology organizations through actual and practiced disaster scenarios

5+ years of IT experience in a technical operational role

Process management experience focused on Business Continuity and Disaster Recovery

General understanding of the Software Development Life Cycle Engineering

Strong verbal/written communication, with ability to effectively interact with individuals at all levels of responsibility and authority

Ability and interest in working in a 24/7 global support environment

Process Management experience

Relativity has over 160,000 users in 40+ countries from organizations including the U.S. Department of Justice, more than 70 Fortune 100 companies, and all of the Am Law 200. Relativity's cloud solution, RelativityOne, offers all the functionality of Relativity in a secure and comprehensive SaaS product. Our company has also been named one of Chicago's Top Workplaces by the Chicago Tribune for seven consecutive years.

If you’re ready to grow with us, we’d love to hear from you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

An Insider's view of Relativity

How does your team reward individual success?

Rewarding success is one of my favorite parts of my role. Formally through annual bonus plans, thank you notes in our HR system and of course through promotions. I also like to submit nominations to be recognized at company meetings and spotlights in department newsletters. We move fast at Relativity it’s nice to slow down and just say thanks!

Jessica

Operations Manager, Customer Success and Support

How do you collaborate with other teams in the company?

On the Certification team, I develop exams and study content for our end users. To ensure that our exams are valid, I work with almost every team embracing their expertise and industry knowledge into the development process. It takes continuous interdepartmental collaboration to keep exam content accurate as the Relativity platform evolves.

Sean

Certification Specialist

How has your career grown since starting at the company?

As an Application Support Specialist, I have increased my technical knowledge in SQL database management, Network Administration, and Server Infrastructure. Prior to coming to Relativity, I had zero knowledge of e-Discovery, and now provide On-site training to our clients teaching them about the various e-Discovery tools Relativity has to offer.

Kamal

Application Specialist II

What are some social events your company does?

Our annual user conference, Relativity Fest, is such a tremendous opportunity to get one on one face time with our partners. Fest draws 2,000 platform users and practitioners from all different facets of the industry and being able to connect with them and hear their stories is extremely powerful.

Michael

Platform Account Manager

What are Relativity Perks + Benefits

Relativity Benefits Overview

We have a great selection of benefits from very competitive insurance plans to fun office perks!

Health Insurance & Wellness Benefits

Flexible Spending Account (FSA)

Disability Insurance

Dental Benefits

Vision Benefits

Health Insurance Benefits

Life Insurance

Onsite Gym

Retirement & Stock Options Benefits

401(K)

401(K) Matching

Performance Bonus

Bonuses are based on a combination of how the company performs as well as how the individual performs.

Child Care & Parental Leave Benefits

Generous Parental Leave

Vacation & Time Off Benefits

Generous PTO

Everyone starts with 18 days of PTO, plus 11 paid holidays every year. Our office is also closed between Christmas and New Years, which does not take away from your PTO balance.

Paid Holidays

Perks & Discounts

Casual Dress

Commuter Benefits

Tax-free transportation opportunities.

Company Outings

We have our annual Summer Jam (picnic that includes friends and family), our User Conference - RelativityFest, and a holiday party each year.

Game Room

Our Cafe houses ping-pong, foosball, and a variety of arcade games - including Killer Queen (a multi-player game that is one of few in the country).

Stocked Kitchen

We have tea, coffee (including fancy espresso machines), a variety of LaCroix, soda, and many other things. We also have fresh fruit delivered twice a week in our pantry areas.

Some Meals Provided

Meals are often provided during morning or afternoon training sessions. There is also always plenty of leftover food from such meetings that employees can dive into after the attendees are finished.