Help & Support

BirdEye for Restaurants

Get new reviews. Dominate local search. Fill more tables.

Customers are the most powerful source of revenue: a half-star increase in average ratings makes a restaurant 50% more likely to fill all tables for the evening.

With BirdEye, turn your customers into your marketing engine and become the obvious answer to “Where should we eat?”

See a free personal demo

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BirdEye integrates with the review sites that matter most to your business

Get new reviews from customers before their tables have been cleared

Collect new reviews easily using business phones or tablets. BirdEye sends in-moment SMS and email review requests to customers after they check in, and sends customers to crucial sites like Google, Facebook, OpenTable and UrbanSpoon to share their feedback for all the hungry locals to see.

BirdEye’s integration with OpenTable allows restaurants to easily collect new customer reviews on OpenTable, the world’s leading provider of online restaurant reservations.

Rise to the top of Google search

97% of customers search for a restaurant online, and local listings (name, address, phone) are the third most influential factor in search engine rankings. With BirdEye, keep up-to-date, consistent business information (name, address and phone) on 50+ consumer sites and business directories. Stand out on Google with star ratings from all your great reviews displayed beside your business listings and Google ads in search results.

Competitive insights power high level growth

On pace to open one new location every five days, Blaze needed to accurately measure and address the increasingly overwhelming volume of online customer feedback received across a breadth of social channels.

Don’t get blindsided by negative reviews

Receive real-time alerts whenever a negative review is posted about your restaurant. Respond to all feedback instantly from one dashboard to solve problems before they escalate, turning bad experiences into outstanding ones.

Let customers do your marketing for you

Have your customers tell everyone how quick your service is or how delicious your pizza tastes: auto-share your reviews to your website, blog, Facebook, Twitter and Google+ pages. A custom SEO-optimized microsite for each of your locations displaying your reviews from across the web, updated business information, and even the option to book a reservation.

Turn social media into a customer support hub

Listen and engage with every comment, photo, and video shared about your brand on social media, even if the customer doesn’t tag your brand directly.

Mobile app

Engage with your customers on-the-go to improve their experience and acquire new customers--all from one cohesive dashboard that fits in your pocket. Push a button, get reviews, connect with all your customers. It’s that simple.Premium supportGet results quickly and guidance is just a click away with access to our world class support team.

"BirdEye has added more new patient revenue to my practice in one month than all other businesses combined."

Dr. Dennis Brender, DDS

"Our customer experience standards are very high. We use BirdEye on a daily basis to manage our operations."

Jim Mizes, CEO & President at Blaze Pizza

"BirdEye is helping us build our brand and increase our rankings on search engines and we have seen a 250% increase in sales."

Timothy D., VP of Sales and Marketing at Great Western Building Systems

"It is by far the best money you can spend for getting the word out about your business/practice."