The Insight custom fields gives you access to the asset structure in Insight. Drill down the object types to find the asset you want to associate your Jira issue to. Great search and filtering capabilities.

The asset catalogue should be a natural part of the Service Desk functionality in Jira! Integrate Insight with Jira Service Desk to enable asset selection in the customer portal.

The Insight custom fields gives you access to the asset structure in Insight. Drill down the object types to find the asset you want to associate your Jira issue to. Great search and filtering capabilities.

The asset catalogue should be a natural part of the Service Desk functionality in Jira! Integrate Insight with Jira Service Desk to enable asset selection in the customer portal.

More details

Insight unleashes the power of Enterprise Asset Management with the Atlassian platform. It provides a modern CMDB (Object Management) for ITSM and many other areas.

IT-teams use insight to control assets like servers, computers, phones, accessories etc.

Resources

Reviews for cloud

Insight is one of the best buys for organizations that want to track anything, I've used to manage products, our customers, our customers locations, even used it as a Organizational chart. -- The new Confluence Macro makes it even better, now I'm linking pages together by pulling insight data into confluence (using the confluence field type) --- Insight is now the single source of truth, I recommend it for every implementation I work on.
The power of Insight is limited by only your imagination.

I used this product from almost first release phase.
But, I have difficulties in exporting and importing again. Cuz this does not support CJK ( Chinese, Japanese, Korean ) ...
Do you have some plan for supporting Unicode in excel?
If you need some clue, then I can share some references.
My company is Atlassian Expert as well. Cheers. And, also my company wish to be a partner with Riada.

Dear Young Eugene Kwon, Happy to hear that you are a long time user of Insight. We are currently doing a complete overhaul of the import functionality in Insight which will be shipped in Insight 5.0, we are also including some fixes in the export functionality. Prior to that release, our support team is ready to help you if you create a support ticket here. Regarding partnership, you are welcome to read more and apply here. Best Regards Tommy

This plugin is the complete solution for CMDB not to mention the Insight Discovery...
The integration with Jira and JSD is easy and transparent. My resps are very pleased with this power tool and i think we love more Insight then JIRA itself :))
For every question we have found the answer and the solution fast, on the documentation or on the Riada Support Portal (those guys are blazing fast...)
Thank's a lot Riada Team :)

Reviews for Data Center

Insight is one of the best buys for organizations that want to track anything, I've used to manage products, our customers, our customers locations, even used it as a Organizational chart. -- The new Confluence Macro makes it even better, now I'm linking pages together by pulling insight data into confluence (using the confluence field type) --- Insight is now the single source of truth, I recommend it for every implementation I work on.
The power of Insight is limited by only your imagination.

I used this product from almost first release phase.
But, I have difficulties in exporting and importing again. Cuz this does not support CJK ( Chinese, Japanese, Korean ) ...
Do you have some plan for supporting Unicode in excel?
If you need some clue, then I can share some references.
My company is Atlassian Expert as well. Cheers. And, also my company wish to be a partner with Riada.

Dear Young Eugene Kwon, Happy to hear that you are a long time user of Insight. We are currently doing a complete overhaul of the import functionality in Insight which will be shipped in Insight 5.0, we are also including some fixes in the export functionality. Prior to that release, our support team is ready to help you if you create a support ticket here. Regarding partnership, you are welcome to read more and apply here. Best Regards Tommy

This plugin is the complete solution for CMDB not to mention the Insight Discovery...
The integration with Jira and JSD is easy and transparent. My resps are very pleased with this power tool and i think we love more Insight then JIRA itself :))
For every question we have found the answer and the solution fast, on the documentation or on the Riada Support Portal (those guys are blazing fast...)
Thank's a lot Riada Team :)

Pricing FAQ

Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

How do I determine my server pricing?

Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

Can I install this app in a Data Center product?

Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

How can I buy apps for my legacy Jira Server or Confluence Server license?

If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

Purchase the app at the non-legacy Unlimited (10000+ users) tier.

Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

Pricing FAQ

Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

How do I determine my Data Center pricing?

Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

Can I install this app in a Data Center product?

Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

Riada is a Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

Riada is a Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.