If there is a genuine, life-threatening medical emergency, call 911. When our office is closed, our on-call physician is available for emergencies by calling 480-365-0050. In case of a very serious illness or injury, we will refer you to the ER.

We recommend you bring your newborn in to see us 2 days after discharge from the hospital, or as directed by your baby’s doctor from the hospital. After that initial visit, well visits are recommended for all children at 1 mo, 2 mo, 4 mo, 6 mo, 9 mo, 12 mo,15 mo, 18 mo, 24 mo, and every year afterwards. It is helpful to schedule kids for their annual physical either in their birthday month, or in the same month every year, suchas May or June. July and August are very popular months for well visits, so scheduleearlier in the summer to avoid the before-school rush. We do a sports physical as a part of every well visit.

- A copy of the child’s insurance card. - Initial visit must be with the biological parent or legal guardian. Subsequent visits may be with any adult who has been given prior authorization by the parent on our HIPAA form. Teens must be accompanied by an adult until they are age 18. - The parent or authorized caregiver accompanying your child must have photo ID. - Your child’s immunization records, both for the initial visit and for any subsequent well visits. - A list of medications your child takes routinely. - A list of any questions or concerns you may have about your child’s health, so that we stay focused and make best use of our time together in the office.

DO NOT give Tylenol to children under 2 mo. or Motrin to children under 6 mo. Contact the on call physician immediately if your infant under 2 months has a temperature more than 100. Click Here to see dosing chart.

If your doctor thinks that a prescription refill over the phone is appropriate, we will refill your prescription with 48 hours notice. Some medicines, such as Albuterol or ADHD medications, require periodic follow-up visits with your doctor.

Our doctors follow the recommendations of the American Academy of Pediatrics for childhood immunizations. We feel that vaccines are safe and effective and protect your child from deadly illnesses. Sometimes parents have concerns about vaccination, and even after a respectful discussion, they may choose not to vaccinate their child. While we do not encourage or recommend this practice, we do not dismiss families from our practice who choose not to vaccinate. We ask that parents maintain an open and respectful dialogue about vaccines, and we are happy to discuss vaccination at any visit.

Antibiotics are commonly over-prescribed in the United States and around the world. This has helped lead to the development of bacteria that are resistant to antibiotics. We do not treat colds or other viral illnesses with antibiotics. We do not prescribe antibiotics over the phone for suspected illnesses. If you think your child may need an antibiotic, but you are unable to schedule an appointment during office hours, please call the on-call doctor. They can discuss your child’s symptoms with you, and can refer you to a reputable local pediatric urgent care or emergency room if it is needed.

If you schedule an appointment and are unable to come at the last minute, please calland cancel your appointment with a minimum of 4 hours notice. If you fail to cancel an appointment, it is considered a “no show” and a fee may be assessed. If you are morethan 10 minutes late for your appointment, you may be asked to reschedule. If a pattern of “no show” appointments and late appointments is noted, a written warningwill be mailed to you, and failure to correct the problem may result in dismissal from the practice.