Boyes handles publisher relations for Sony, which means he interfaces with third-party developers. He's new there, having arrived about three, four months ago. But he knew all about the Skyrim woes when I asked him about the game after he spoke at the New York Gaming Conference this week. He took a deep breath before replying.

"We work with all of our partners to try and solve their problems," Boyes answered. "We have a big, broad dev support team that works closely with Bethesda—and with all of our partners—to work with them to solve that any sort of issues they have along the way."

"Of course, I always want everything to work always for everyone. I can't promise any kind of resolution or timeline but can say that everyone involved is trying their best to get this stuff working."