We help businesses succeed by getting people talking

Water Cooler Sessions

Are you an internal communication manager?
Or perhaps internal communication is one of the things you do.

If so, you could benefit from a Water Cooler Session. Held over breakfast so they don’t interfere with your day, Water Cooler Sessions bring together like-minded people to chat about common interests, such as: how to find out what your employees really think; how to use social media; what to do if your organisation is going through change; or maybe to get new ideas for that recurring quarterly event.

Water Cooler Sessions are held in London and Sydney. If you’d like to join us at the next session, please let us know by filling in the Sydney or London form.

Sydney

Want to come to our Sydney events? Please let us know and we’ll add you to our mailing list.

About

Teresa landed her first internal comms job in 1996 before she knew that internal communication was even a thing.

From there, she has spent her career in internal communication, holding senior roles with Microsoft, Barclays Bank, Prudential and UBS. During this time, she also completed an MBA.

Teresa set up Water Cooler in 2011 and helps clients with all aspects of internal communication.

Internal communication has changed. In the old days, you could send out an email or publish a newsletter and consider your job done. Not so now.

Today, we know communication isn’t what goes out, but what sinks in. And it’s no longer top-down – the rise of social media put paid to that.

Instead, modern internal communication is about making conversations happen. It’s about recognising that employees have a voice. And it’s a voice worth listening to.

After all, your employees are your greatest source of ideas. They’re also the very people you’re trusting to bring your business strategy to life.

At Water Cooler, we specialise in helping businesses succeed by getting people talking. In helping communicators and their managers frame the conversation in a world where employees expect a say.

The most important conversations in your business aren’t happening in the boardroom. They’re happening around the water cooler.

So talk to Water Cooler today and strike up a conversation at your company.

About

Teresa NorthDirector, Water Cooler Communication

Internal communication has changed. In the old days, you could send out an email or publish a newsletter and consider your job done. Not so now.

Today, we know communication isn’t what goes out, but what sinks in. And it’s no longer top-down – the rise of social media put paid to that.

Instead, modern internal communication is about making conversations happen. It’s about recognising that employees have a voice. And it’s a voice worth listening to.

After all, your employees are your greatest source of ideas. They’re also the very people you’re trusting to bring your business strategy to life.

At Water Cooler, we specialise in helping businesses succeed by getting people talking. In helping communicators and their managers frame the conversation in a world where employees expect a say.

The most important conversations in your business aren’t happening in the boardroom. They’re happening around the water cooler.

So talk to Water Cooler today and strike up a conversation at your company.

Our clients include

“Teresa has been advising me for seven years and, without exception, it has been a positive experience. Her ability to understand a new industry and immediately add value says a great deal for her aptitude and can-do approach. She can distil complex information and recommend how this should be communicated across multiple businesses, countries and cultures. But she always thinks beyond the immediate communication objective to the larger, more strategic opportunity that internal comms creates: how to use communication to drive greater engagement. Whether that’s changing culture, creating connections or conveying difficult news.

“Teresa is both creative and analytical in tackling the challenge and opportunity of communication – through both standard and innovative channels. She is a challenger and a listener and has executive maturity that is truly remarkable.”

My husband is a blogger. A good one. He can rattle blogs out like nobody’s business. I’m not so good. I encourage leaders to blog more but between client work and motherhood, I struggle to find the time.