Code of Ethics

I pledge to exercise judgment, self-restraint, and conscience in my conduct in order to establish and maintain public confidence in the integrity of NAPO members and non-members and to preserve and encourage fair and equitable practices among all who are engaged in the profession of organizing.

With Clients

Working Relationships

I will serve my clients with integrity, competence, and objectivity, and will treat them with respect and courtesy.

I will offer services in those areas in which I am qualified and will accurately represent those qualifications in both verbal and written communications.

When unable or unqualified to fulfill requests for services, I will make every effort to recommend the services of other qualified organizers and/or other qualified professionals.

I will advertise my services in an honest manner and will represent the organizing profession accurately.

Confidentiality

I will keep confidential all client information, both business and personal, including that which may be revealed by other organizers.

I will use proprietary client information only with the client’s permission.

I will keep client information confidential and not use it to benefit myself or my firm, or reveal this information to others.

Fees

I will decide independently and communicate to my client in advance my fees and expenses, and will charge fees and expenses which I deem reasonable, legitimate, and commensurate with my experience, the services I deliver, and the responsibility I accept.

I will make recommendations for products and services with my client’s best interests in mind.

With Colleagues

I will seek and maintain an equitable, honorable, and cooperative association with other NAPO members and non-members and will treat them with respect and courtesy.

I will respect the intellectual property rights (materials, titles, and thematic creations) of my colleagues, and other firms and individuals, and will not use proprietary information or methodologies without permission.

I will act and speak on a high professional level so as not to bring discredit to the organizing profession.

Contact us today for your next organizing project

What our customers say

“Terri Closs has been helping me downsize my belongings and organize what’s left. She is efficient, professional, and amazingly resourceful. And along with all that, Terri is very knowledgeable, kind, and considerate in the process. She makes it easy to go through and eliminate things I just don’t need anymore that are just cluttering up my home. I can’t think of anyone better suited to do what she does. I would highly recommend Terri to anyone who is moving, downsizing, or organizing.”

Mrs. J. J.Bruce Twp, MI

“Wow, what a difference walking into my office today. I have to say I never ever would have thought to do what you did. Now everyone likes my office and finds it relaxing.”