Painless time tracking, powerful reporting, better overview of time spent on projects and throughout your organization

Painless time tracking, powerful reporting, better overview of time spent on projects and throughout your organization

Painless time tracking, powerful reporting, better overview of time spent on projects and throughout your organization

Painless Time Tracking and Timesheet Approvals

Powerful Reporting for all work in Jira

Manage cost centers across your business

Tempo Timesheets makes time tracking in Jira easy and accurate. Plan and log your work using the calendar or directly from a Jira issue, use the trackers, the mobile app to track on the go, or Tempo for Slack.

The reports are more powerful than ever and offer more customization for users. Use filters to pare down your report until it only shows the data that you want. Grouping the data allows you to drill down as you see fit.

Analyze and capture high-level information of all work performed across your business. With distinct accounts, you gain better visibility of all activities and work performed for different cost centers and initiatives.

Painless Time Tracking and Timesheet Approvals

Report on organizational resources and activities

Manage cost centers across your business

Tempo Timesheets makes time tracking in Jira easy and accurate. Log work using the worklog calendar, directly from a Jira issue, the real-time tracker or the mobile app to track work on the go.

Report on work efforts segmented by teams, projects, accounts, and issues. Flexible reports provide custom overviews of revenue and price rates associated with work performed, as well as all expenses logged.

Analyze and capture high-level information of all work performed across your business. With distinct accounts you gain better visibility of all activities and work performed for different cost centers.

More details

Built by Tempo, a top-selling, award winning Atlassian Ecosystem vendor.

More than 10,000 customers, including 120 of the Global 500, trust Tempo and our network of 100 partners to deliver 21st Century workplace solutions.

Privacy and security

Privacy policy

Security

This vendor has completed the security self-assessment and shared the results with Atlassian.

Cloud app vendors are encouraged to complete a yearly self-assessment of their data security practices. This information is self-reported by vendors, and Atlassian is not responsible for the security or integrity of this app.

Resources

Reviews for cloud

We have used Tempo for a few years now. The add on works for the most part, and is one of the only addons that handles this function or we would have switched by now. Our frustration lies with the lack of support and development...like waiting 3 years on features with no updates or news...and when you inquire about it they just give you blanket responses about work being done. I even tried using their new service desk but found the same exact blanket responses and no support.
If all you need is a spot to track timesheets, this will work....but you may soon find yourself wishing you just exported the data to another vendor.

Thank you for taking the time to let us know of your recent experience with one of our products.

Customer satisfaction is very important to us, and we sincerely regret your recent experience with our Support. From looking at the tickets you raised with us, I see that our Support team responded to your question about the Tempo cloud financial add-on that we are currently working on, Tempo Budgets Cloud. Unfortunately we do not yet have a definitive timeline for releasing the product because we are taking this as an opportunity to rethink and redesign our approach to financials in Tempo. Our goal is to better align financial features with our time tracking (Tempo Timesheets) and planning features (Tempo Planner).

That said, please feel free to schedule a call with me or to respond via email (through the email I sent you) as I’d like to go through the situation with you and to discuss any pending issues.

We are working on a financial add-on for Tempo cloud, but it will be different to Tempo Budgets in its current form. We are using this opportunity to rethink how we approach financials in Tempo, which means the features may not be exactly the same as they are now in our add-ons for JIRA Server. Our goal is to solve some of the same use cases as our Server add-ons, but also to better align financial features with our time tracking and planning features.

This is an iterative process which will take some time, we do not yet have a definitive timeline for releasing Tempo Budgets Cloud.

If you are interested in participating in a closed beta program, please apply here.

Update - 20/05/2018
Looks like the Tempo team have really pulled things together after the upgrade fiasco from last year. The tool is now meeting my needs again, and no complaints about functionality, performance is good enough etc. The value that this adds to my team workflow is huge.
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The new version of tempo is a complete and utter disaster. I face the choice to either re-train my team to use a broken tool, while scrambling to get the information I need out in time to complete billing cycle or look for alternatives. I would recommend that anyone looking into time tracking for Jira look elsewhere.
Feedback to response from David Wilkie 06/07:
David, from the overwhelming feedback on this board it is clear that the perception of the system after the move to tempo cloud infrastructure is consistently negative. It is very annoying when you attempt to push the responsibility back on your customers for logging support issues. I would respond much more positively to a message from Tempo that goes: "Customers, we were forced into this migration by Atlassian, we screwed up when we implemented it, and we accept responsibility and working to fix and here is the plan"
The root of the problem appears to be that you performed a full rewrite with different functionality and the migration to cloud in a single step, without properly testing the new behaviour with your users and verifying that you have a viable baseline of functionality in place in new version. The main issues I have fall in the following categories:
Missing functionality or areas where the alternatives are suffer from major usability challenges:
The lack of the global tracker widget. The alternative of dashboard based trackers is horrible to use (performance and cost of context switching) in practical terms has resulted that as a whole team we have to spend a significant amount of time to manually go back to ensure that time is track correctly. --> This was the killer feature that sold us on tempo originally
Performance:
The ad-on performance is terrible after migration across the board and results in lost time every time we open an issue in jira, or need to start tracking time etc.
New functionality lacking features that we depended on:
Reports filtering by component (now added)
The effort required to adapt to the changes:
It cost me 6-7 hours of unplanned time spent to figure out how to get the required information from tempo reports that i need to close out my month end.
The change to the new system has already cost me many lost billable hours across my team. I simply don't have the time or patience to chase issues through your support system.
For now I'm unable to switch Timesheets subscription to something else but as soon as I can identify a credible alternative I will do so. In the mean time I'm cancelling our evaluation of Tempo planner because I've lost trust in Tempo. Note that this is so sad because until the migration Tempo was brilliant , so much so that I actively went around to my customers showing it off and encouraging them to use it.

We really appreciate the time you took to write such a candid feedback on Tempo Timesheets. Regarding the issue you’re having while configuring Timesheets, please raise a support ticket on our Support Portal and our Support Team will be glad to assist you.

Thank you, once again, for your feedback and please do not hesitate to contact us should you have any questions!

Worst support ever. Their staff did not understand the reported issue, even after several different explanations. They were not able to help us at all, stalled us several times with useless requests and false information.
Very disappointing.

At Tempo, we take pride in our customer service to ensure our customers are satisfied and happy and I'm sorry to hear that your experience with our Support was less than ideal! We are continuously working to improve our support, and products, to meet our valued customers needs and expectations.

Having said that, I sent you an email earlier with a link to my calendar so please feel free to schedule some time directly with me or to respond via email so we can go through the situation or any pending issues you might have.

We actively listen to all of our customers feedback as we continuously work on improving our products and our level of support based on valued feedback like yours so we’d appreciate it if you could take a few moments to share your experience using our products here because your opinion matters to us.

Tempo timesheets user for 6 years,
still have a positive user experience,
most of our business rely on this very stable addon,
nice features coming time to time and year by year performance improvements making this product a must have.

Reviews for Data Center

Great Product.
Easy interface. Helps our team easily track time spent on various projects. We love Tempo Mobile and the real-time tracker. Support team was very helpful, answered quickly to my questions.

Pricing FAQ

Cloud pricing is subscription based. You are eligible for support and automatic version updates as long as your subscription is active.

When your subscription renews each month, you are automatically billed for host products and apps based on the number of users in your instance.

If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

How do I determine my cloud pricing?

Apps are billed based on the number of users in your host product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

The pricing structure for cloud products and apps is as follows:

Monthly subscriptions with up to 10 host product users are billed at a flat rate price.

Monthly subscriptions with more than 10 users are billed per user, starting at the first user.

Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

If per-user pricing is not yet available for this app, please contact the vendor for further information.

If you've opted for annual billing for your host product, apps are also billed annually at a discount (12 months for the price of 10).

Do you offer academic, community, or open-source licenses?

Academic, community and open source licenses are not available for cloud apps.

Can I extend my free trial?

For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

Pricing FAQ

How does server app pricing work?

Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

How do I determine my server pricing?

Apps are billed based on the number of users in your host product. For Jira Server 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of Jira Server prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

Do you offer academic, community, or open-source licenses?

For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

How can I buy apps for my legacy Jira Server or Confluence Server license?

If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

Purchase the app at the non-legacy Unlimited (10000+ users) tier.

Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.