It is appropriate that the consumer controls the delivery to verify that
this is accurate and error free. At the complaint, the customer contacts
Pam's Dog Academy and gives information relevant and the reason for complaint.

Return Conditions

You can return the product within 30 days of delivery. The product must
be in new condition. If the product is ruined or used the product shall
not be refunded. Make sure to include contact information with the return
and if possible, please provide us with a tracking number. Pam's Dog Academy
suggests you get a receipt and a package ID for the return from the
delivery service, as it makes it easier to follow the return shipment if
needed.

Pam's Dog Academy will make a refund of eligible returns. If you paid by
invoice, we will need a bank account number to transfer the money back to.
The easiest way is to e-mail it to us along with a brief description of
your case.

Returning A Package

If a returned item is shipped international, please clearly mark the
package 'RETURNED GOODS', to avoid any Customs charges. Pam's Dog Academy
is NOT responsible for any return Customs charges made. Any charges incurred
are the responsibility of the customer.

Transport Damage

If the product is lost or you, upon receiving, notice that the item has
been damaged during transport, you should immediately report this to us.

Unclaimed Packages

For packages that are not cashed at your post office within 14 days,
Pam's Dog Academy reserves the right to charge you a handling fee to cover
return shipping and freight companies' administrative costs.