COURSES OFFERED

BSB30415 Certificate III in Business Administration

Course Description

The BSB30415 Certificate III in Business Administration is ideal for students wanting to progress and demonstrate skilled office administration and for those wanting the ability and skills that would enable them to provide technical advice and administrative support in a team. Students will learn about OH&S processes, designing & developing business documents, creating & using databases, and a range of software applications, creating electronic presentations, maintaining and preparing financial records, organising schedules, and delivery of quality customer service.

This qualification reflects the role of individuals who apply a broad range of administrative competencies in varied work contexts, across a wide spectrum of industries.

Practical Skills

Studying business administration is about getting solid skills in a wide range of areas. This course is perfect for those who want to gain employment in an office or business.
The BSB30415 Certificate III in Business Administration teaches you office skills such as handling payroll, keyboard and computer functions, organising schedules, creating presentations, spreadsheets, and so much more. This course will give you more confidence in a wide area of business applications.

Potential business employers like to see that you have an analytical mind and attention to detail; this course allows you to practice those skills and gives you the practical ability to use many office programs currently in commercial use. The course also teaches you how to proofread documents and deal with Occupational Health and Safety (OHS) issues, amongst many other useful subject modules.

Using software functions, graphics and support materials to create spreadsheets

Identifying needs and priorities of customers

Scheduling and prioritising work objectives and tasks

Providing accurate information for defined purposes

Employable Outcomes

Individuals with this qualification are able to perform roles, such as:

Accounts Receivable Clerk

Accounts Payable Clerk

Clerk

Data Entry Operator

Personal Assistant

Receptionist

Office Administration Assistant

Office Administrator

Units of Study

To complete this course 13 units of competency must be completed.
These 13 units are made up of 2 core units plus 11 elective units.
The Penn College has considered local industry requirements and determined that the following 13 units of competency will be delivered for this Certificate:

This unit describes the skills and knowledge required to design and produce electronic presentations for speakers, for self access and online access.

It applies to individuals employed in a range of work environments who design electronic presentations. They may work as individuals providing administrative support within an enterprise, or may be responsible for production of their own electronic presentations.

This unit describes the skills and knowledge required to design and produce desktop published documents.

It applies to individuals who work in a range of environments, which may include providing administrative support within an enterprise, or who may be technical or knowledge experts responsible for production of their own documents.

This unit describes the skills and knowledge required to design and produce various business documents and publications. It includes selecting and using a range of functions on a variety of computer applications.

It applies to individuals who possess fundamental skills in computer operations and keyboarding. They may exercise discretion and judgement using appropriate theoretical knowledge of document design and production to provide technical advice and support to a team.

This unit describes the skills and knowledge required to develop keyboard skills with speed and accuracy using touch-typing techniques.

It applies to individuals who work in a range of environments and are required to enter text and data with speed and accuracy. They may work as individuals who provide administrative support within an enterprise, or may be technical/knowledge experts responsible for production of their own word processed documents.

This unit describes the skills and knowledge required to manage appointments and diaries for personnel within an organisation, using manual and electronic diaries, schedules and other appointment systems.

It applies to individuals employed in a range of work environments who provide administrative support to teams and individuals.

This unit describes the skills and knowledge required to maintain a computerised or manual general ledger system within an organisation, including processing journal entries and preparing a trial balance.

It applies to individuals employed in a range of work environments with responsibility for simple accounting functions within an organisation. They may work as individuals providing administrative support within an enterprise, or may be other members of staff with delegated responsibilities relating to general ledger maintenance.

It applies to individuals employed in a range of work environments supporting the accounting functions and aspects of an enterprise. They may provide administrative support within an enterprise, or may be members of staff who have been delegated accounting responsibilities.

This unit describes the skills and knowledge required to work in a manner that is healthy and safe in relation to self and others and to respond to emergency incidents. It covers following work health and safety (WHS) and emergency procedures and instructions, implementing WHS requirements and participating in WHS consultative processes.

It applies to individuals who require a basic knowledge of WHS to carry out work in a defined context under direct supervision or with some individual responsibility, in a range of industry and workplace contexts.

This unit describes the skills and knowledge required to identify customer needs, deliver and monitor customer service and identify improvements in the provision of customer service.

It applies to individuals who apply a broad range of competencies in various work contexts. In this role, individuals often exercise discretion and judgement using appropriate theoretical knowledge of customer service to provide technical advice and support to customers over short or long term interactions.

This unit describes the skills and knowledge required to select and use computer software and organise electronic information and data. It applies to individuals who apply a limited range of practical skills with a fundamental knowledge of equipment use and the organisation of data in a defined context, under direct supervision or with limited individual responsibility.

This unit describes the skills and knowledge required to make a pro- active and positive contribution to workplace innovation.

It applies to individuals working in any industry or community context, in both small and large organisations who take a pro-active approach to identifying, suggesting and developing ideas about better ways of doing things at a practical operational level in a specific area of activity. While the individual’s overall work is undertaken with some supervision and guidance, they apply discretion, judgement and effective interpersonal skills in order to contribute to workplace innovation.

Admission Requirements

While there are no formal entry requirements to undertake the BSB30415 Certificate III in Business Administration, all potential students will undergo a Language, literacy and numeracy assessment.

Recognition of Prior Learning (RPL)
The Penn College provides the opportunity for students to apply to have prior learning and experience recognised toward a qualification.

For example, if you have completed units of competency for this qualification at another educational institution, or have significant work experience, you may be granted credit or partial credit towards this qualification in recognition of those skills and knowledge gained through work experience, life experience and/or previous formal training.

Please contact us for further information about how to apply for RPL for this qualification.