A customer wants to configure the OFSC GUI to show when a resource has not activated their route
by the exact planned shift start time and send an email to the resource’s supervisor.
Which two options are true regarding how this requirement is supported?

A. Configuring a message scenario using the launch condition “Route is not activated” will also
enable the Alert Setting “Route has not been started x minutes after the start time of resource work
day”.
B. The Alert Setting “Route has not been started x minutes after the start time of resource work day”
should be configured for 1 minute(s).
C. The Alert Setting “Route has not been started x minutes after the start time of resource work day”
should be configured for 0 minute(s).
D. The configuration related to email notification must be performed in the Message Scenarios.

Answer: AB

Question: 3

A utility company sees several “New Connect” activities being dropped into the routing bucket
during the day.
They want “Meter Read” activities to be removed from the technician’s route so that the “New
Connect” activities can be assigned if the technician qualifies for the activity
They enabled reoptimization in their route plan and created a reoptimization filter targeting the
“Meter Read” activities.
What additional settings are required in the route plan to meet the desired behavior?

A. Set the reoptimization goal to “Assign high priority activities”. Then set cost of not assigning an
activity for “Meter Read” on activities in existing routes to “High”, whereas cost of not assigning an
activity for “New Connect” in activities in the routing bucket to “Low”.
B. Set the reoptimization goal to “Reduce Overdue”. Then set cost of not assigning an activity for
“Meter Read” on activities in existing routes to “High”, whereas cost of not assigning an activity for
“New Connect” in activities in the routing bucket to “Normal”.
C. Set the reoptimization goal to “Assign high priority activities”. Then set cost of not assigning an
act or “Meter Read” on activities in existing routes to “Low”, whereas cost of not assigning an
activity for “New Connect” in activities in the routing bucket to “High”.
D. Set the reoptimization goal to “Assign high priority activities”. Then set cost of not assigning an
activity for “Meter Read” on activities in existing routes to “Highest”, whereas cost of not assigning
an / for “New Connect” in activities in the routing bucket to “Normal”.

Answer: D

Question: 4

A technician has been assigned a scheduled activity that he or she needs to perform later in the day.
Their company has a policy that their technicians perform some advance testing as an administrative
task prior to the activity.
Which option would enable them to account for their time performing these tasks?

A. selecting “Prework” from within the activity In OFSC Mobility
B. adding a new “Prework” custom property to the “Edit/View activity” context in OFSC Mobility
C. creating a “start-after” link template between the preliminary work and the scheduled work
D. creating a “start-before” link template between the preliminary work and the scheduled work

Answer: B

Question: 5

A customer has found that there are some instances where their technicians have recorded either
exceptionally short (for example, “one-minute-wonders”) or long (for example, they forgot to set the
status to “complete”) activity durations.
Given the importance of accurate data in a time-based self-learning system, which two constraints
are in place and can be modified to ensure that outlier circumstances such as these do not affect
future activity duration estimations?

A. “Minimum relevant duration time in minutes” and “Maximum relevant duration time in minutes”
B. “Personalize the estimation of activity duration” and “Initial ratio of activity duration”
C. “Lower limit for personal ratio to calculate duration” and “Upper limit for personal ratio to
calculate duration”
D. “Minimum relevant travel time in minutes” and “Maximum relevant travel time in minutes”

Answer: A

Question: 6

Your customer does not want to manage work zone assignments for each individual technician
resource because all technicians can work in the same areas without bias or preference.
Which two options fulfill that customer requirement?

A. Assign all work zones at the parent level in the Resource Tree.
B. Create a single work zone with no work zone keys and assign it to all resources
C. Deselect “work zone support” in Business Rules to disable routing consideration of zones entirely.
D. Deselect “work zone support” in the routing plan configuration screen for all routing plans.
E. Create a single work zone group, with all zones included in the group, and assign it to the highest
level in the resource tree.