Within Pennsylvania there is a lot of variation in Inbound Call Center Manager Salaries. These variations depend on on a wide range of factors from population to general competitiveness in the market. Below is a map displaying a few key cities in Pennsylvania and surrounding states, click on any one to find Inbound Call Center Manager Salaries for that area.

Source: HR Reported data as of March 2015

Click to view salary reports for cities in Pennsylvania or nearby states

Manages and directs all aspects of incoming call center operations. Implements and reviews call center policies and procedures. Develops and monitors quotas for service volume and timeliness. Requires a bachelor's degree with at least 7 years of experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management.