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December 12, 2017

In our latest leadership podcast, David Casey, vice president of workforce strategies and chief diversity officer at CVS Health, discusses the distinction between diversity and inclusion and describes how he built a level of trust with senior leaders and used culture-shaping principles to shape CVS Health’s efforts in developing an inclusive company culture.

The key to unlocking an organization’s ability to produce lasting change is to use the knowledge already present within its staff. Frontline employees are too often overlooked or not given a voice within an organization. Yet this group is closest to customers and to the products and services a company offers. Our latest case study, drawn from a real-world example, illustrates the critical role a frontline team played in solving a thorny change management issue.

Even the best companies struggle to achieve rapid change. Heidrick & Struggles now offers a proven and novel rapid change process that delivers results in 30 days.The Corporate Lab® is designed to help companies tackle their toughest and often most complex challenges using an approach to problem-solving and innovation that inspires a mindset shift at all levels of the organization.more >