Re: Topping up pay monthly

on ‎06-12-201623:07

I don't think it's just for PAYG, it is used for if you don't have any stored credit left and if you have run out of airtime minutes this allows you to top up in those aforementioned circumstances as it is possible you can run out of minutes even on Pay monthly.

Re: Topping up pay monthly

on ‎07-12-201615:06

Hi smugcat

The top up feature of the My Account app allows PAYG customers to top up their balance but also allows pay monthly customers to make a payment towards their current balance. If nothing is owed, then the account would be in credit until a bill payment is due.

Hope this helps but if you have any questions please do no hesitate to ask.