EU Regulation No. 524/2013 on online dispute resolution: The European Commission provides a platform for online dispute resolution (ODR), which can be accessed at http://ec.europa.eu/consumers/odr/. Consumers can use this platform to resolve contractual disputes between traders and consumers arising from online sales and service contracts.Email address of the website operator:

The rooms are ready from 2 pm. Please inform us by phone in case of late arrival (after 7 pm).
Our family-friendly hotel offers CHILDREN'S REDUCTIONS for children staying in the room with the parents. (In the room with 2 fully paying adults) Children from 1-3 years free, children from 4-5 years 30%, children from 6-10 years 50%, children from 11-14 years 80% of the adult fee.

In the case of non-utilisation of the reservation without timely cancellation (1 month), 70% of the arranged total will be charged.

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