We do ourbest to satisfy you. On this site,we presentall the essentialcharacteristics of the goods. We will listento thecomments that yousubmit to us(under'contact us').

We attachgreat importance toyour safety andyoursatisfaction, we are committed, in this sense,beyondlegal obligations.These additionalcommitments arereported in thesetermsby the formula"Commitmentsatisfaction" These commitmentsare imposed on usin the same wayas if they werewritten into the law.

These general conditionsarepresented in French.

1 The differentsteps forthe contractonline

1.1 Controls

Youmake your selection bybrowsingthe pages of oursite.Your selections areadded to yourcartwhen you click'add to shopping bag'. At any time duringyour visit to ourwebsite you cansubmit your orderby clicking'confirm my order'.

1.2 Validationof the contract

When you click'confirm my order', a confirmation messageappears.It summarizesall of theselected products andoptions.

You must checkthis order formall theinformation provided, including all relevant informationon delivery(delivery address, security code, phone...)

If you do nothave to change theform, then you must be aware of theseconditions.If you agree, you must check the "I have read theterms and conditionsand I acceptwithout reservation"box.

Commitmentsatisfactionwheneverpossibletechnicallyyou areactuallychargedat the time ofshipment of the package, so your rate may beadjusted foranydowntime. In other caseswehaveestablisha refundableupon request orcan be used ona future order. We will notbe automatically replaced.

Upon delivery, although this is achallenge to thebenefit oflegal guarantees, we ask you to verify theapparentcondition of the goodsin the presenceof the delivery((written inscriptionreserveinformationof a''statementofanomaly''LaPoste)

Commitmentsatisfaction: Do not hesitate to contact usby emailbeforeany eventual return, we find the way to solve theproblem in the bestwayfor yourfull satisfaction.

3.2Contractual guarantees

The products purchased cannot give rise toa contractual guarantee.

Commitmentsatisfaction: Do not hesitate to contact us byemail ifyou have anyreason fordispleasure,we find theway to solve theproblemthe best wayto pleasea commercial basis.

3.3Limitation of Liability

We do ourbest to satisfy you. We areresponsible for the properexecutionof these termsNevertheless, ourliability willbe incurreddue toa fortuitous event, a case offorce majeure,ofunforeseeableand insurmountablethird contractordue to thenon-conformity of the product toforeign lawin case of deliveryin a country otherthan France.

Satisfactioncommitment: This limitation of liability doesnot apply tolegal guarantees, liability fordefective products,failure to deliver. Moreover, even in theabove casewe will try todo the best foraccomodating.

5 Price

The prices of ourproducts are indicated ineurosall taxes(French VAT and otherapplicable taxes).

If you request adelivery outside theFrenchmetropolitan territory, your order may be subjectto taxesandcustoms dutieswhen it arrivesat its destination.

Thepayment of these feesandthese feesare your responsibilityand weencourage you tocheck with the relevantauthorities in your country. You should also checkthe possibility to importor useof the products youorderus in thedestination country.

6.1 Means of payment

We offer four payment options that have all been proven in terms of security.The first two will agree in the vast majority of cases, payment by check is only available for French customers who do not want to pay online or wish to pay in three times. Finally the transfer is well suited for large orders from abroad.

Via Paypal

If you have a Paypal account (or if you want to create one) you can use it for your payments.Paypal allows you to pay online without having to enter your credit card.The costs related to this solution are entirely at our expense.To know more about this formula you can consult the official website

By credit card via Paypal (even without Paypal account)

We accept all the usual bank cards via the Paypal module provided for this purpose. You do not need to own or open a Paypal account for this.The costs related to this solution are entirely at our expense.To know more about this formula you can consult the official website

By check or three free checks (France only).

If you prefer not to pay online you can pay by check, just choose this option when paying.Remember to finalize the procedure, you will receive a message with our complete details for the shipping and the order of the check.Then send your payment by simple mail with references or a copy of your order.

Satisfaction commitment: PAYMENT IN THREE TIMES: this solution is the only one that allows you to benefit from a payment in three installments without fees. +To benefit from it you just have to send 3 checks of equivalent amount and the total of your order.One of them will be cashed quickly, the next ones about a month and two months later.

Wire Transfer

If you prefer not to pay online you have the possibility to pay by bank transfer, you just have to choose this option during the payment.Remember to finalize the procedure, you will receive a message with our complete bank details.Then do the necessary with your bank and send us by email a copy of your transfer order validated by the bank.

The costs related to this solution are the responsibility of the customer (please indicate to your bank "charge of the payer, code OUR" during the transfer)

7Money back: procedures for exercising theright of withdrawal

Accordance with the law, within 14 daysof receiving yourproduct, you canexercise yourright of withdrawal.Youdo not have togive reasons ortopay a penalty.Except for thecost of return, which are your responsibility, we will refund the full amountpaidno later than30 daysfollowing yourwithdrawal.On ourproposal, you can also optfor another methodofpayment.