Welcome to the Information Technology Support site for the Benjamin M. Statler
College of Engineering and Mineral Resources. Our staff is here to assist you with
your information technology needs.

If you need immediate support, call our Help Desk at
304.293.0090.

About Statler Information Technology Systems

The College's Information Technology department provides on-site support for hardware
and software issues in College computer labs, classrooms, and offices; maintains
a high-speed local area network and wireless network; provides technical support
and trouble-shooting; and upgrades and replaces equipment on a regular basis.

Accomplishments

2015

Responded to Central administration request for "provide the total number of computers
available for students to use for a college guide survey" with: At Statler College
we support and have available a total of 664 desktop computers and 25 laptops
dedicated for student use.

As of February 2015, Statler ITS has processed over 10,800 helpdesk tickets. These
numbers do not include the number of answered helpdesk calls that did not require
a follow-up and do not reflect the number of request for immediate needs in a
classroom or during a presentation.