Privacy Policy

The City of Escondido has created this privacy statement in order to demonstrate the City's firm commitment to privacy. The following information explains our policy regarding any personal information you may supply to us when visiting the www.escondido.org domain.

E-mail Addresses

On certain occasions, we may request your e-mail address for purposes of correspondence or for City business. The City of Escondido will not share e-mail addresses with anyone outside the City of Escondido nor disclose user information to any third party, unless disclosure is required by the Public Records Act or a court order.

The City of Escondido's goal in collecting personal information online is to provide you with the most personalized and effective service possible. By understanding your needs and preferences, the City of Escondido will be in a better position to provide you with improved service. Our goal is to protect your online information in the same manner that we protect citizen and business information obtained through other means.

Log Files

The City of Escondido does not release any information about the collection of IP addresses to any third party, unless disclosure is required by the Public Records Act or a court order. The City of Escondido's web site archives web server log files in order to create aggregate statistical reports, detect errors, and for security reasons. Aggregate reports about web site visitors are generated. These reports do not contain any personally identifiable information. The web log files are eventually deleted.

Direct Mail

The City of Escondido may use the personal data you provide online to send you information about City services and upcoming civic activities. We will neither sell nor provide your personal information for any other direct mail activities, unless disclosure is required by the Public Records Act or a court order.

Other Web Sites

This site contains links to other sites. The City of Escondido is not responsible for the privacy practices or the content of such web sites.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

Online Payments

The City of Escondido is the merchant of record for all payment transactions processed through this web site. We do not store credit card numbers, nor any other card billing information submitted as part of a payment transaction. All payment transactions are secured with SSL, up to 256-bit encryption, depending upon the connected web browser's capabilities.

For billing and payment inquiries, please use the following contacts:

Utility Billing (Water Bill Payments)

City of Escondido Utility Billing 201 N. Broadway Escondido, CA 92025

760-839-4682

Contacting the Web Site Administrator

If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, please visit our Website Feedback page.