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Oh den I'm sorry to hear this, there is no good time to hear new's like this, but it seems even worse at this time of year if you know what I mean.

He is going in for the last time today weenie to collect his personal belongings from the locker but what really makes me angry is the 4000 employees found out the company had gone into administration from the internet before they were told the bad news by the company.

__________________“The only lesson you can learn from history is that it repeats itself”

That really is quite disgusting den but sadly this does not surprise me at all in this day and age.

I remember a few years ago a jewelry shop closed down and the poor staff turned up for work only to find that there place of work was no more and the shop empty they had no idea what was going on, I personally found this disgusting also.

I hope your brother finds employment soon den.

__________________To be kind is more important than to be right. Many times what people need is not a brilliant mind that speaks but a special 💓 that listens.

British Gas boiler engineer came out this morning (pleased with the speedy response), investigated, and believed it was an electrical fault. He called Despatch, and asked for an engineer, and was given a date of 21st December - he was very good, and convinced Despatch to escalate, and they got an on-call (not BG) electrician who has just left.

It’s (apparently) not an electrical problem, but an issue with the pump in the airing cupboard upstairs, which needs a heating engineer (apparently different from a boiler engineer) - he’s called it in, and I should be getting a call in the morning informing me what happens next...

Luckily we have a gas fire in the lounge, and an immersion heater we can use for hot water.

Here’s hoping for a speedy resolution to this issue.

__________________Facts are meaningless. You could use facts to prove anything that's even remotely true!

British Gas boiler engineer came out this morning (pleased with the speedy response), investigated, and believed it was an electrical fault. He called Despatch, and asked for an engineer, and was given a date of 21st December - he was very good, and convinced Despatch to escalate, and they got an on-call (not BG) electrician who has just left.

It’s (apparently) not an electrical problem, but an issue with the pump in the airing cupboard upstairs, which needs a heating engineer (apparently different from a boiler engineer) - he’s called it in, and I should be getting a call in the morning informing me what happens next...

Luckily we have a gas fire in the lounge, and an immersion heater we can use for hot water.

Here’s hoping for a speedy resolution to this issue.

Modern boilers seem to be crap. My sons constantly breaks down; however he's renting and it's the landlord who constantly has to fix.
Mine is circa 1979, has never broken down (touch wood !).
Forget BG Hugh, they will just say they don't have the parts, and try and flog you another boiler. Get a local independent trader to have a look, nothing lost. A pump should be simple to replace.

I have a Service Agreement, which covers all costs (including replacement).

tbf, the boiler is 10 years old and it’s the first problem we’ve had with it ( we did get it fitted by a local independent, just use BG for the Service Agreement) and it’s probably the pump in the airing cupboard, which is 33 years old...

__________________Facts are meaningless. You could use facts to prove anything that's even remotely true!

British Gas boiler engineer came out this morning (pleased with the speedy response), investigated, and believed it was an electrical fault. He called Despatch, and asked for an engineer, and was given a date of 21st December - he was very good, and convinced Despatch to escalate, and they got an on-call (not BG) electrician who has just left.

It’s (apparently) not an electrical problem, but an issue with the pump in the airing cupboard upstairs, which needs a heating engineer (apparently different from a boiler engineer) - he’s called it in, and I should be getting a call in the morning informing me what happens next...

Luckily we have a gas fire in the lounge, and an immersion heater we can use for hot water.

Here’s hoping for a speedy resolution to this issue.

Now fixed by BG.

Faulty fan and blown fuse in boiler PCB - the house is now toasty again, rather than just the lounge....

__________________Facts are meaningless. You could use facts to prove anything that's even remotely true!