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Summer' 15 Release Preview

The Summer ’15 Release Preview is a simple 10 page summary that highlights our favorite features for the Summer ’15 release. Now, you can now gain powerful insights about your business and then instantly take action, so you can connect with your customers, employees, and partners like never before. Harness the power of the Customer Success Platform to get the insights you need to move your business faster.

Summer' 15 Release Preview

1.
Summer ’15
Release Preview
Instantly turn insights into action with the
Customer Success Platform
With the Summer ’15 release, gain powerful insights about your
business and then instantly take action, so you can connect with
your customers, employees, and partners like never before.
Harness the power of the Customer Success Platform to get the
insights you need to move your business faster.
Note: Any unreleased services or features referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. April 23, 2015

3.
Analytics Cloud for
Apple Watch
Wave Mobile
Connector
Wave Mobile
Dashboard Designer Wave Links Wave REST API
Gain incredible insights with
just a glance
Import data sets on the ﬂy Build dashboards from
your phone
Interact seamlessly between the
Wave and the S1 Mobile App
Tap into the power of the
underlying Wave Platform
Empower anyone in your business to
access the most relevant, and timely
business data - instantly from their
wrist. Now, you can just swipe to
review your key metrics, tap to
explore dashboards, or use Voice
Search to surface vital information
when on the move.
Target User: All Users
How to Enable: Auto-Enabled
Product: Analytics Cloud
Click here to learn more.
With a single tap, you will now be
able to import raw data ﬁles, such
as a CSV ﬁle, into the Wave mobile
app, transforming data into
interactive visualizations that can
be explored instantly—directly on
your phone.
Target User: All Users
How to Enable: Auto-Enabled
Product: Analytics Cloud
Click here to learn more.
Now you will be able to create an
entire analytics dashboard using any
data source—directly from your phone.
With just a few taps, a data set will be
transformed into a variety of
interconnected charts and graphs,
each woven together so they
dynamically change as you interact
with them.
Target User: All Users
How to Enable: Auto-Enabled
Product: Analytics Cloud
Click here to learn more.
The Salesforce1 Mobile App—or any
custom or partner app built on the
Salesforce1 Platform—will be able to
connect directly to speciﬁc data sets,
charts or dashboards in the Wave
mobile app. Now, it is easier than
ever for you to run your business
from your phone.
Target User: All Users
How to Enable: Auto-Enabled
Product: Analytics Cloud
Click here to learn more.
Partners, developers and customers
alike can now tap into the power of
the underlying Wave Platform,
through the REST API. From sending
queries, to accessing datasets -
leverage the Wave platform
capabilities just like Salesforce has
for the Wave mobile app and
browser user interface.
Target User: Partners, Developers
How to Enable: Contact Salesforce
Product: Analytics Cloud (Pilot)
Click here to learn more.
Understand your customers
in a whole new way
Analytics Cloud
Favorite Features

4.
Sales Cloud
Engage
Data.com Prospecting
Insights
Partner Report
Management
Cumulative Forecast
Rollups
Salesforce App for
Outlook & Exchange Sync
Accelerate sales by turning your
reps into their own marketers
Start a smarter conversation
with Data.com insights
Enable your partners to create
their own reports to sell smarter
Gain greater clarity around what
deals you can expect to close
Seamlessly connect Salesforce
with Oﬃce 365
Sales Cloud Engage unites the power
of Salesforce1 Sales Cloud and
Pardot marketing automation into a
new solution that empowers sales
reps to connect with customers in
entirely new ways. Detailed activity
tracking and tailored Sales
Campaigns allow sales reps to
advance customers through the sales
process faster - all from their mobile
device or CRM.
Target User: Sales Reps
How to Enable: Contact Salesforce
Product: Pardot.com
Click here to learn more.
Data.com Prospecting Insights
makes it quick and easy for a rep to
get up-to-speed on the latest trends
in their prospect’s industry. Call
preparation questions crafted by
industry experts help guide reps'
discovery. Information about
industry opportunities deepen the
reps' understanding of the
customers, like never before.
Target User: Sales Reps
How to Enable: Admin-Enabled
Product: Data.com
Click here to learn more.
Customers using a Channel Sales
community can now give their
partners the ability to create and
manage their own reports. Partners
can leverage the report insights to
encourage community adoption and
drive stronger channel sales.
Target User: Sales Ops, Sales
Managers, Channel Sales
How to Enable: Admin-Enabled
Product: Sales Cloud
Click here to learn more.
Cumulative Forecast Rollups give sales
managers real-time views of the actual
sales numbers that they are going to
bring in for the month or quarter. By
setting the forecast columns to show
the cumulative amounts from the
opportunities in the named category
as well as the subsequent categories
in your pipeline, you can forecast
more accurately.
Target User: Sales Managers, Sales
Ops
How to Enable: Contact Salesforce
Product: Sales Cloud (Pilot)
Click here to learn more.
With Salesforce in Oﬃce 365, see
your contacts' business details in
context while reading your emails.
Be more eﬃcient by creating new
records directly in Salesforce
without leaving your workspace.
Also, seamlessly keep all your
information synchronized between
Salesforce and your Exchange
server.
Target User: Sales Reps
How to Enable: Admin-Enabled
Product: Salesforce for
Microsoft (Beta)
Click here to learn more.
Sell in a whole new waySales Cloud
Favorite Features

5.
Omni-Channel SOS Bulk Macros
Live Agent Chat
Conferencing
Community Case
Feed
Deliver smarter service by
pushing the right cases to
the right agents, at the right time
Embed support into every
mobile app for instant, live,
in-app guidance
Ensure no question
goes unanswered in
your community
Solve cases faster by
leveraging multiple agents in
one chat session
Go beyond plain text to
dynamically interact with your
customers
With Omni-Channel, companies can
dynamically push work to the right
agents based on skill set and case
history. They can control which cases
their agents take and in what priority,
and they have the ability to identify
which agents are available, capable,
and have capacity to handle incoming
work.
Target User: Support Managers,
Agents
How to Enable: Admin-Enabled
Product: Service Cloud
Click here to learn more.
SOS allows companies to embed a
help button in any mobile app. In one
click, customers are connected to an
agent via one-way video chat and
two-way audio. Agents can provide in-
app guidance and personalized
support from anywhere. Agents can
access cases from all channels and
gain a 360 view of the customer right
from the Console.
Target User: Customers
How to Enable: Contact Salesforce
Product: Service Cloud
Click here to learn more.
Macros are quick shortcuts that
allow agents to perform multiple
actions in one click, improving
productivity. Users can now execute
Macros on multiple records at once
from a list view. In this release, we
support Macros that only contain
Quick Actions and Email
instructions.
Target User: Support Managers,
How to Enable: Auto-Enabled
Product: Service Cloud
Click here to learn more.
With Chat Conferencing, agents are
able to swarm complex issues by
pulling other agents into their chat
sessions. The visitor gains access to
multiple experts at once, and agents
can leverage real-time collaboration
to expedite case resolution time.
Target User: Agents
How to Enable: Admin-Enabled
Product: Service Cloud
Click here to learn more.
Agents and customers can now view
all interactions on a case, regardless
of channel, in one chronological
feed. Agents can save time by
communicating with customers in a
community via the same case feed
used to collaborate on a case
internally. And, we've woven in the
collaboration tools of Chatter to help
agents streamline interactions with
customers.
Target User: Agents, Customers
How to Enable: Admin-Enabled
Product: Service Cloud
Click here to learn more.
Service in a whole new wayService Cloud
Favorite Features

6.
Platform
Encryption
Lightning App
Builder
Lightning
Components
Lightning Connect
Salesforce Connector
Heroku
Enterprise
Natively encrypt data in
rest
Easily build custom apps for
any device
Create mobile apps and pages
faster than ever
Connect data across multiple
Salesforce orgs in real time
Build engaging customer facing
apps with enterprise-grade control
Platform Encryption lets customers
encrypt sensitive data on the
Salesforce1 Platform including
standard objects, custom objects,
and attachments. With strong
standard-based encryption built
natively into the Salesforce1
Platform, customers can now
quickly and easily set up encryption
and continue to use Salesforce
functions such as global search,
validation rules, and lookups.
Target User: Admins, IT
How to Enable: Contact Salesforce
Product: Salesforce1 Platform
Click here to learn more.
Lightning App Builder allows
anyone to build apps that run on
desktops, mobile devices, tablets,
and wearables. Using a drag-and-
drop library of easily conﬁgurable
components, declarative
developers and admins can
visually build apps on a canvas
before deploying them instantly.
Target User: Admins
How to Enable: Auto-Enabled
Product: Salesforce1 Platform
Click here to learn more.
Extend the power of the Lightning App
Builder with Lightning Components.
Lightning Components are
customizable, responsive building
blocks that can be reused across apps
and pages. Easily use components from
Salesforce, build your own components,
or get pre-built Components from
Salesforce partners on the
AppExchange.
Target User: Admins, Partners,
Developers
How to Enable: Admin-Enabled
Product: Salesforce1 Platform
Click here to learn more.
Lightning Connect Salesforce
Connector allows you to connect
your data across Salesforce orgs so
you can have a complete view of
your business. Now you can access
accurate data in real time without
copying data. And, you can quickly
setup the data connection in just
minutes, with point and click tools.
Target User: Admins, IT
How to Enable: Contact Salesforce
Product: Salesforce1 Platform
(comes with Lightning Connect)
Click here to learn more.
Heroku Enterprise gives development
teams collaboration functionality,
control features and the enterprise-
grade support they need to build
engaging customer-facing apps at
production scale. Create rich pixel-
perfect apps with open source
languages like Node, Ruby, and Java
that easily connect into your
Salesforce business processes.
Target User: Developers, IT
How to Enable: Contact Heroku or
Salesforce
Product: Heroku
Click here to learn more.
Engage customers with appsSalesforce1 Platform
Favorite Features

7.
Dynamic Send Preview
for Marketing Cloud
Connector
Triggered Sends for
Marketing Cloud
Connector
Trust for Marketing
Cloud
Social Listening/
Customer Care in
Social Studio
Active Audiences for
Facebook & Twitter
Advertising
Easily preview dynamic and
personalized emails directly from
Sales Cloud and Service Cloud
Easily send automated emails
directly from Sales Cloud and
Service Cloud
Deliver even better customer
experiences
Build deeper connections with
your social customers
Advertise based on a single view
of your customer
Marketing Cloud Connector allows
customers to send Marketing Cloud
emails to a Salesforce Contact, Lead,
or Person account records. The new
Dynamic Send Preview feature enables
Marketing Cloud Connector users to
preview emails with dynamic
personalized content before the email
is sent, directly from within the Sales
Cloud and/or Service Cloud.
Target User: Admins, Sales, Marketing
How to Enable: Admin-Enabled
Product: Marketing Cloud
Click here to learn more.
Leverage the power of Triggered
Sends for Marketing Cloud
Connector to send your customers
engaging emails. You can now send
welcome emails to new customers,
conﬁrmation of purchase emails,
and email list opt-in conﬁrmation
messages - all automatically.
Target User: Admins, Sales,
Marketing
How to Enable: Admin-Enabled
Product: Marketing Cloud
Click here to learn more.
Marketing Cloud strives to be your
most trusted marketing platform by
prioritizing quality and increased
security. With the Marketing Cloud's
focus on Trust, you can expect to see
increased security measures, better
overall experience, and a continued
focus on customer success.
Target User: All Marketing Cloud
Users
Product: Marketing Cloud
It all starts with listening. Now you can
keep your marketing content relevant
with real-time market intelligence and
analyze brand conversations on your
social properties. You can engage with
customers and prospects on their
journey with your brand, taking it all
on the go with the Social Studio
mobile app. Also, you can now
execute social care strategies to help
increase customer satisfaction with
Service Cloud.
Target User: Marketers, Community
Managers, Customer Service
How to Enable: Contact Salesforce
Product: Marketing Cloud
Click here to learn more.
With Active Audiences, marketers
can now target customers with
engaging ads, by creating detailed
segments directly from the
Marketing Cloud. Also, with
seamless integration with Facebook
and Twitter, marketers can support
their customer journeys in a whole
new way.
Target User: CBU/EBU Customers
How to Enable: Contact Salesforce
Product: Marketing Cloud
Click here to learn more.
Market in a whole new wayMarketing Cloud
Favorite Features

8.
Files Connect in
Salesforce1
Files Connect for
Google Drive
Custom
Recommendations Edit Feed Post
Chatter Group
Notiﬁcations in
Salesforce1
Access SharePoint and OneDrive
ﬁles when you are on the go
Seamless access to Google Drive
ﬁles, anywhere
Easily highlight and recommend
content to community members
Easily edit feed posts after they
have been posted
Never miss a post from your most
important groups
Now Salesforce Files Connect for
SharePoint and OneDrive is available
in the Salesforce1 Mobile App.
Discover, view and share ﬁles stored in
Microsoft SharePoint or OneDrive
from the Salesforce1 Mobile App.
Target User: Salesforce1 Mobile App
Users
How to Enable: Contact Salesforce
Product: Community Cloud
Click here to learn more.
The Summer '15 release adds
Google Drive integration to our
already successful Microsoft
SharePoint and OneDrive
integrations. Now any Google Drive
ﬁle can immediately be connected
to Salesforce and accessed via
desktop or the Salesforce1 App. Files
can now be mobile and social by
attaching them to records, sharing
them with groups, or by placing
them in the feed.
Target User: All Users
How to Enable: Contact Salesforce
Product: Community Cloud
Click here to learn more.
Drive members to speciﬁc groups,
ﬁles, or actions with custom
recommendations. Community
managers and admins can create
and manage recommendations right
within the Community Manager
Console. Recommendations can be
featured either in the feed or in the
new recommendation widget in the
community templates.
Target User: Community Managers,
Community Admins
How to Enable: Auto-Enabled
Product: Community Cloud
Click here to learn more.
Ensure your feed posts are accurate
and up-to-date with feed post
editing. Now any user can edit their
own feed posts after they have been
posted. Record owners can edit any
post on records they own – no
matter who created the post. Also,
admins can edit posts and manage
editing permissions to grant editing
rights to speciﬁc individuals.
Target User: All Users
How to Enable: Auto-Enabled
Product: Community Cloud
Click here to learn more.
Now, you won't miss a single post
from your most important groups as
Chatter Group Notiﬁcations are now
available in Salesforce1. Simply
select "every post" from your group
email settings to start receiving those
notiﬁcations in Salesforce1 today.
Target User: All Users
How to Enable: Auto-Enabled
Product: Community Cloud
Click here to learn more.
Engage in a whole new wayCommunity Cloud
Favorite Features

9.
Visit
the Release Site
Read
the Release Notes
Join
the Release Community
Discover
the Admin Quick Wins
See the new features come
to life by watching Salesforce
product marketers demo
their favorite features in the
Summer ’15 release.
Click Here.
Learn about all the new and
improved Salesforce features in
the Summer ’15 release.
Click Here.
Get the latest release
information, answers to your
questions, and interactive
product discussions — all in one
place. Click Here.
The Admin Quick Wins Guide
highlights 7 features that are
quick and easy to turn on. Start
enjoying the beneﬁts of the
Summer ’15 release, faster.
Click Here.
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Dive into Summer ’15
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