Glamping sites & certified locations

We help smaller holiday parks keep their WiFi up to date with our free upgrades

So how can you afford to keep your smaller park updated?

We offer a variety of purchase options to suit all budgets and when an upgrade becomes available, we’ll install it
for you for free.

At Camping Connect, we pride ourselves on offering the best customer service to our customers and their guests. We have a
7 day a week support line that’s open on bank holidays for you and your guests to get in touch with us. Our friendly
UK based support team will be there to answer all your queries and ensure your customers have a great experience on
your park WiFi. But it’s not just our support line that our customers choose us for, we are continually monitoring
your system behind the scenes so that if a problem arises, we get working on it right away before it affects your guests.

Common WiFi queries

Isn’t it too expensive?

We offer a range of purchase options to suit all budgets so you can offer guests great WiFi without having to spend a fortune
to get it. There are also government grants available to areas with poor broadband speeds to help them get connected.

Is it difficult to install?

You can arrange a time with our professional installation team to install the WiFi for you or, we have our easy self install
kits for smaller parks so they can simply fit the WiFi to their existing infrastructure following our easy guide.

I’ve had it before but it didn’t work

Unmatched by any of our competitors, our WiFi warranty will cover you for any problems you could encounter with the system
in the first 12 months of having it.

I don’t think I need it

75% of businesses say they now consider wireless access to be “important” or “very important” to their business. If you’re
not happy with the system, then we offer a 30 day money-back guarantee so you can return it if you’re not 100%
happy.

I think my park is too small

No park is too small for WiFi, just ask your guests! Our purchase options make it more affordable for smaller parks to buy
WiFi and upgrade it whilst our self install kits also allow smaller parks to save on pricey installation costs
and still get great site wide coverage.

I don’t think I get good enough speeds

If your location has poor or no broadband, we will install broadband lines to improve the speeds to your area to ensure you
get a better WiFi signal.

I want to upgrade my current system

If you’re in a profit-share with your current provider then we can replace your system free of charge. Alternatively, if
you’re suffering from poor or no support, extortionate management fees or underperforming WiFi, then you should
think about changing provider to save yourself money in the long run.

I want a system that is secure

Ensure you offer a separate guest network to keep your business safe from illegal downloads
and indecent material being accessed.

Paul, The Lodge CL

Kingsford, Colchester, Essex

“It’s frightening when you get 9 policemen turn up at your door”

As a small certified camping location, we used to give out access to our home WiFi network when guests came to stay. This
was fine until we had someone staying on site looking at indecent images of children. Suddenly the police appeared
at our door one day and confiscated all our computers to be investigated. It’s frightening when you get 9 policemen
turn up at your door. This issue went on for months and was a horrible experience for me and my family but luckily
they caught the man responsible.

Here’s what I found

Now, with a system from Camping Connect, we’re happy knowing that the system is safe and nobody can access illegal content
because we’ve enabled the family friendly filters. The customer service is great because they are there to handle
all the guest’s questions. We had an issue out of office hours once but Rhodri dealt with it straight away to
make sure it was done for us. As we have full time jobs aside from running the park, it’s great knowing we don’t
have to do anything with the WiFi, we hardly know it’s there! Our home network is now faster because we aren’t
sharing it with guests on the site. I want to stress the importance for small sites like certified locations
not to give out their home network password and to get a separate guest network to avoid any security problems
like the one we had to deal with.

Howard, Happy Days Caravan Park

Towyn, Abergele

“My business isn’t WiFi, my business is a caravan park”

I was dealing with BT for a couple of years trying to get WiFi. Originally they were going to do the plan throughout the
park and I had a price for a leased line and the infrastructure on site but last minute they turned around and
said ‘oh no we can’t do that’. Long story short, I got sick of them. Last year we had a system in place and it
was just complaint after complaint because the speed wasn’t good enough. My business isn’t WiFi, my business
is a caravan park. The biggest thing for me with technology is it’s ever changing. I was looking at a couple
of prices to install the WiFi myself but then I thought, well what happens if it changes in 8 months time or
12 months time? I thought this would be an ongoing cost for the rest of my days because technology will change
and things will get quicker.

Here’s what I found

I’m not in the business of having hassle. The main reason I chose WiFi with Camping Connect was because they understood and
solved my biggest concerns. I didn’t want the responsibility of any security problems and I didn’t want the responsibility
of having to change it every 2 or 3 years. The only thing it’s cost me is a bit of time and £97 for the fibre
to the premise BT line. I think the system is absolutely superb for my type of business and I think more and
more people want it. The WiFi is great because it is no cost to the business.

Our promise to you

12 month WiFi warranty

Unmatched by any of our competitors, our warranty covers your WiFi system for any problems for a full 12 months.

Friendly WiFi approved

Friendly WiFi ensures indecent or illegal content is filtered from public WiFi so it’s safe for children to use. We enable
our systems with family friendly filters to keep your younger guests safe when they access the WiFi.

Camping Connect guarantee

For as long as you have a system with us, we’ll be here to support it for you. We handle all your guest’s queries and proactively
monitor your WiFi system so if there’s a problem, we get working on it right away.