We have an opportunity to start a discussion with the Auckland Council over beefs we may have had - or are having - with their Processing of Building Applications.

This is an opportunity to vent some anger - or send them a Bouquet of Flowers if you have had a positive experience with them. Your choice.

ANONYMOUS

All responses will be anonymous as far as they are concerned, as your name will not be mentioned.
One of the fears already expressed verbally to me is the fear of retribution (or simply non-cooperation and delays in processing your Applications) that has plagued the Building Industry for forty years or more.

Here's your chance! Be as frank as you like, but SAY SOMETHING that I can take to them at my meeting later this month!

YOUR DETAILS WILL NOT BE INCLUDED ON THE REPORT I TAKE TO THEM.

OPTION 1

I have had problems with Auckland Council but I prefer not to take part in this survey

to go to BOTTOM of page and send message to me without filling out the form

Otherwise ......

OPTION 2START HERE

Your email address

How many years have you been dealing with Auckland Council

Years (Inc. ACC)

Score your dealings from 0 to 10 (Ten being VERY GOOD)

out of 10

How would you typify their Processing Staff dealings with you over your Applications?

Obstructive
Unhelpful
Offhanded
Neutral
Helpfull
Constructive
Great

Have you ever had your Application physically returned to you to make minor changes? (Tick all that apply)

No, Never
Yes Occasionally
Yes but not lately
Yes on several occasions
Often

Have Council Staff ever called you over minor issues, but made any alteration to your Application themselves?

Yes
No What was your impression of them doing this?

Have Council Staff ever called you for 'More Details' that were actually ON the plans?

Yes
No If Yes -
Please explain

Do you think that Auckland Council focuses too much on Trivia that has little to bear on the Application?

Yes
No
If Yes -
Please explain

Do you think that Council routinely uses triva to 'stop the clock' and delay the Processing time as they are 'too busy'?

Yes
No If Yes -
Please explain

Has the requirement of a Resource Consent ever delayed any of your Application Processing

Yes
No If Yes -
Please explain

Has a Resource Consent ever been refused on a pool installation, causing you to lose the sale?

If granting a Resource Consent invariably occurs, do you think this therefor should have no bearing on issuing the Building Approvals, so that you can get 'On with the Job'and let the 'Red Tape' follow on afterwards?

Yes
No

The Swimming Pool Industry (Unlike the General Building Industry) is a 'Time Sensitive occupation, what with Winter weather, Summer's rush for pools, etc. providing a Limited Window of Opportunity, do you think the Council gives this any thought?

Yes
No If No -
Please explain

Does it make any sense for Council to require a Qualified and Council Listed Engineer to supply technical calculations for swimming pools, then have their own Engineers check your Engineer's work? Isn't this a duplication and money waste?

Yes
No

The Building Act 2004 apparently allows swimming pool construction work to go ahead without a Building Approval providing proper Engineering Supervision and PSs, yet the Council refuses to allow this or agree to Retrospective Certificates.

Did you know this?
Yes
No

Do you think Council should allow it?
Yes
No

How do you think this would affect pool Builders?

Do you think the current Pool Building Approval Fees are justified as they have risen 300% in less than ten years

Yes
No If Yes -
Please explain

If you were the Head of the Building Approval Department, what changes (if any) would you implement?

If you have any anecdotal stories to tell the Council Management Team about their Staff and how you have been treated by them, here is your chance:

COMPLETED

HERE'S A CHANCE TO HAVE A SAY!
LEAVE NOTHING OUT
We have a chance to confront them with our tales of woe and problems with their Staff - things that they may not be aware of, so don't leave anything out!