I have been repeatedly getting issues while browsing with Mozilla Firefox. The whole window (and each tab) goes black. The pop-up in System tray says- display driver intel HD graphics drivers for windows 8(r) stopped responding and has successfully recovered.

Unfortunately, as all working tabs go black, have to atleast discontinue work and close firefox and start everything from zero. Sometimes it even happened during transactions which is really bothersome.

I have checked for driver updates at Device Manager and its all latest updated. Please help resolve this.

1. I have downloaded the .zip file of driver mentioned above and kept extracted folder ready.

2. Have followed the steps of Uninstalling the Display drivers as per instructed in your last reply. After restart it was to Microsoft basic drivers as mentioned in 5th point of Manual installation procedure for Windows 8.1 (confirms uninstall step was complete and successful).

3. During manual installation, unfortunately it encountered a problem. The screenshot is as below:

I am unable to understand phrase "The process cannot access the file because it is being used by another process". There was no processes initiated by me as it's fresh restart of laptop/system after uninstall step.