We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

i am going in december and i want to do this tour with the snorkeling. i want to know is there assistance for someone who doesn’t swim well. are the waters shallow? i had to rate to submit questionMore

Undoubtedly, these comments fuel our drive to always strive to turn our customers' experiences into unforgettable memories. When will you visit us again? We would love to take you to more beautiful sites in the area!

I did not go although I did pay and want a credit on this one. Your tour director did not answer many requests for instructions for the meeting place and time of departure. i talked to Alex Lopex the morning of the trip and he...More

Good morning Harriet. We invite you to please send an email to customerservice@translamex.com with details of your experience like where did you purchase the service? Could you provide an image of your ticket? We appreciate the feedback, we look forward to hearing from you .

Our guide was Luis.
We were worried about this tour because we are not good at English, but Luis's english was easy to hear, so we enjoyed this tour.
Kozmel's sea was very clear and beautiful so we'll recommend to our friends.More

Hello, Ryosuke! We feel truly honored for your preference and for the time you dedicated for leaving such a wonderful review of our services. We'd be happy to welcome you again on your next Cancun vacation! Thank your for recommending us with your relatives and...More

Mr.Mauricio(Obama) was our guide for this trip it was a great adventure. There’s a lot of traveling from and to Cancun including the ride to get to playa del Carmen to then catch a ferry to Cozumel then take a boat for whatever package you...More

Hello, Magali! We feel truly honored for your preference and for the time you dedicated for leaving such a wonderful review of our services. We'd be happy to welcome you again on your next Cancun vacation! Thank your for recommending us with your relatives and...More