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Jackson-Stops has more than a century of experience in the prime property market with over 40 offices nationwide, from houses and apartments in London’s smartest districts, to country houses, farms and estates and listed buildings, from residential development and new homes sales to professional services.

All information made available by Jackson-Stops on this website is without warranty of any kind either expressed or implied. Jackson-Stops accepts no responsibility for losses which may arise from reliance on information contained on this site.

Tenants Fees

Pre-Tenancy

PAYMENT OF INTENT
When you apply for a tenancy, you will be required to make a Payment of Intent which is usually equivalent to one weeks' rent. This Payment of Intent will be offset against the total of initial monies required before the commencement of tenancy. The payment formalises your intent to proceed with an application for a tenancy, subject to contract, though it is refundable should you decide not to proceed with the tenancy. However, if you decide not to proceed, then all of the pre-tenancy charges and fees listed below will be deducted plus an administration fee of £60.00 (including VAT). Should the Landlord withdraw for any reason other than inadequate references, then the Payment of Intent will be refunded in full. Should the reason be for inadequate references, then the Payment of Intent will be refunded less the referencing charges as detailed below and an administration fee of £60.00 (including VAT).

RENT
The normal method of payment is either calendar monthly or quarterly in advance, subject to negotiations. Please note that the rent is usually exclusive of telephone, gas, electricity, Council Tax and water rates, which are all the Tenant's responsibility. Please note that the initial payment for the first period of rent, the deposit and the charge for the Tenancy Agreement is payable before Check-In commences, and must be cleared funds in the form of a Bankers Draft or by direct payment to our account. We cannot accept personal cheques or cash for this initial payment.

SECURITY DEPOSIT
Equivalent to six weeks' rent.

TENANCY AGREEMENT (Tenant's share)
Tenancy Agreement fee applicable of £230.00 (including VAT). There may also be a Stamp Duty fee payable to the Inland Revenue - please see website www.gov.uk/stamp-duty-land-tax-rates.

ALTERATIONS TO AGREEMENT
Any alterations requested by the Tenant's solicitor to our standard Tenancy Agreement will incur a fee of £90.00 (including VAT) per hour.

REFERENCES
The Company uses a Credit Reference Agency to process references. You will be asked for details of current and previous addresses, employer, bank and personal references. There is a fee of £50.00 (including VAT) payable per Tenant for processing the application. A further fee of £50.00 (including VAT) may be payable if a guarantor is required.

PETS
Not permitted by most Landlords. When pets are allowed, the security deposit is increased to the equivalent of 2 months' rent.

CHECK-IN
We will follow the instructions of the Landlord in making arrangements for the inventory check-in. An Inventory check-in is conducted at the time of possession by an independent inventory clerk. The Landlord is responsible for the check-in charge. Possession is granted after such a check-in, which is conducted during office hours Monday - Saturday. The costs will vary depending on the size of the property. It is advised that the Tenant attend the check-in appointment.

During Tenancy

UTILITIES
All utilities except telephone and other telecoms must be transferred into the Tenant's name at the commencement of the term. If accounts have not been held during the last six months in the UK, it may be necessary to pay a deposit (approx. £100.00) to the Electricity Board and / or British Telecom or to pay monthly by Direct Debit.

EARLY TERMINATION
Should a Tenant wish to terminate the tenancy before the end of the term and the Landlord agrees, the Tenant will be liable to pay the rent until the term expires, or the property is re-let, whichever is earlier. The Tenant will also be responsible for the repayment of the pro-rata commission paid in advance by the Landlord for the unexpired portion of the tenancy, unless the Tenant is exercising a break clause which is contained in the Tenancy Agreement.

CHANGE OF TENANT
Should an individual Tenant wish to vacate the property and replace themselves with an alternative Tenant, they will be obliged to obtain written consent from the Landlord. Upon receipt of this consent the Agent will draw up a new Tenancy Agreement to be signed by all parties. An administration fee of £420.00 inclusive of VAT will be charged for this service.

NON-PAYMENT OF RENT
An administration fee of £50.00 (including VAT) will be chargeable for each letter sent by us regarding late or non-payment of rent or administration charges. If any charges remain outstanding at the end of the tenancy, we will deduct the total amount from the security deposit.

REFERENCE REQUEST
The Tenant may request a reference at any time. The administration fee for the service is £50.00 (including VAT) and is payable when the reference is requested.

Post-Tenancy

PROFESSIONAL CLEAN
At the end of the tenancy, the Tenant will be responsible for paying for a professional clean.

CHECK-OUT
We will follow the instructions of the Landlord in making arrangements for the inventory check-out. Unless otherwise agreed, the Tenant will be liable for the cost of the check-out. The Tenant will be liable for the cost of any missed appointments/cancellation fees. The Tenant is aware that the cost of the check-out appointment is variable, depending on the size of the Property. It is advised that the Tenant attend the check-out appointment.

Other

UTILITIES
The Tenant is responsible for settling and closing all final utility accounts at the end of the tenancy.

TV LICENCE
The Tenant is responsible for paying the licence fee in respect of the use of any television set in the premises during the Tenancy.

INSURANCE
It is the Tenant's responsibility to insure their own possessions.

CARD PAYMENTS
We accept payments by Credit card subject to the following charges: 2% for European bank cards and 3% for the rest of the world.

IF YOU HAVE ANY QUESTIONS ON OUR FEES, PLEASE ASK A MEMBER OF OUR LETTINGS TEAM

Tenants Charges

RENT*
The normal method of payment is either calendar monthly or quarterly in advance, subject to negotiations. Please note that the rent is usually exclusive of telephone, gas, electricity, Council Tax and water rates, which are all the Tenant's responsibility.

SECURITY DEPOSIT
Equivalent to six weeks' rent.

PETS
Not permitted by most Landlords. When pets are allowed, the security deposit is increased to the equivalent of 2 months' rent.

UTILITIES
All utilities except telephone are transferred into the Tenant's name at the commencement of the term. If accounts have not been held during the last six months in the UK, it may be necessary to pay a deposit (approx. £100.00) to the Electricity Board and / or British Telecom or to pay monthly by Direct Debit.

INVENTORY *
An Inventory Check-In is conducted at the time of possession by an independent inventory clerk. The Landlord is responsible for the Check-In charge and the Tenant for the Check-Out charge. Possession is granted after such a Check-In, which is conducted during office hours Monday - Saturday. The costs will vary depending on the size of the property. At the end of the tenancy, the Tenant will also be responsible for paying for a professional clean.

FEES **
Tenancy Agreement fee applicable of £200.00 (including VAT). There may also be a Stamp Duty fee payable to the Inland Revenue - please see website www.gov.uk/stamp-duty-land-tax-rates.

REFERENCES
The Company uses a Credit Reference Agency to process references. You will be asked for details of current and previous addresses, employer, bank and personal references. There is a fee of £60.00 (including VAT) payable per Tenant for processing the application. A further fee of £60.00 (including VAT) may be payable if a guarantor is required. A fee of £80.00 is payable for a Company reference.

TV LICENCE
The Tenant is responsible for paying the licence fee in respect of the use of any television set in the premises during the Tenancy.

INSURANCE
It is the Tenant's responsibility to insure their own possessions./p>

RENEWAL
Renewal addendum fee payable of £100.00 (including VAT).

OTHER
We accept payments by Credit card subject to the following charges: 2% for European bank cards and 3% for the rest of the world.

PAYMENT OF INTENT
When you apply for a tenancy, you will be required to make a Payment of Intent which is usually equivalent to two weeks' rent. This Payment of Intent will be offset against the total of initial monies required before the commencement of tenancy. The payment formalises your intent to proceed with an application for a tenancy, subject to contract, though it is refundable should you decide not to proceed with the tenancy. However, if you decide not to proceed, then all of the charges and fees listed above will be deducted plus an administration fee of £60.00 (including VAT). Should the Landlord withdraw for any reason other than inadequate references, then the Payment of Intent will be refunded in full. Should the reason be for inadequate references, then the Payment of Intent will be refunded less the referencing charges as detailed above and an administration fee of £60.00 (including VAT).

SHOULD YOU HAVE ANY FURTHER QUERIES PLEASE DO NOT HESITATE TO CONTACT US.

* Please note that the initial payment for the first period of rent, the deposit and the charge for the Tenancy Agreement is payable before Check-In commences, and must be cleared funds in the form of a Bankers Draft or by direct payment to our account. We cannot accept personal cheques for this initial payment.
** These fees may vary.

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Lettings fees

Administration / Referencing fee
The application / reference fee is £250 plus VAT (total £300) for one adult and £50 plus VAT (total £60) for each additional named tenant. Each adult over 18 years of age to be resident will need to be a named tenant.

Inventory Fee
The cost of this will vary depending on the size of the property, from £60 to £220. This fee is payable upon signing the tenancy agreement.

Security Deposit
A deposit is required as security throughout the term of the tenancy. It is protected with the Deposit Protection Service and returned to you by them after the end of the tenancy, less any agreed deductions. It is usually the equivalent of six weeks rent. This fee is payable upon signing the tenancy agreement.

Renewal Fee
If a further fixed term tenancy is agreed after the initial term expires, there will be a charge of £50 plus VAT (total £60) for the preparation of the renewal documents. This fee is payable upon signing the tenancy agreement renewal.

General Notes
If you withdraw your application or fail to provide satisfactory references, please note that the administration / reference fee is not refundable. If the landlord withdraws the property during the application for any reason (other than unsatisfactory references) then the administration / reference fee will be refunded.

Please speak to your local office if you require further information about these charges.

Jackson Stops & Staff - trading as JSS (South Coast) Ltd - is a Bonded Member Firm of the Association of Residential Letting Agents, holds Professional Indemnity Insurance, complies with the requirements of the ARLA Bonding Scheme; and practices according to the Association's accounting standards, rules, procedures and Code of Practice. For more information please go to www.arla.co.uk.

Jackson Stops & Staff - trading as JSS (South Coast) Ltd - is a member of The Property Ombudsman redress scheme. Details of how to make a complaint via the redress scheme can be found at www.tpos.co.uk.

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Tenants Charges

If you choose to apply for a rented property through Jackson-Stops, in addition to the rent, prior to the commencement of the tenancy you will be required to pay the following:

Administration and referencing fee: £75.00 per applicant

Renewal of Tenancy Fee: if you decide to renew your tenancy agreement after the initial term, there will be a further charge of £100 plus VAT (total £120) for the preparation of the tenant's renewal documentation.

Security Deposit: all rental properties require a deposit to be taken and held as security throughout the term of the tenancy. It is registered and protected with The Dispute Service and returned to you after the end of the tenancy, less any agreed deductions. Your deposit is usually the equivalent of six weeks rent.

Inventory check out fee £70.00 plus VAT (total £84.00) which is usually taken from your Deposit at the end of the Tenancy.

Rent: this is payable in advance - usually calendar monthly or quarterly.

At the end of the tenancy you may be responsible for the cost of a professional clean.

Payment of intent: when you apply for a tenancy of a property you will be asked to make a Payment of Intent of half the first months rent. This will be offset against the initial monies required before the commencement of the tenancy. This payment formalises your intent to proceed with an application for a tenancy subject to contract. Should the Landlord withdraw for any reason other than inadequate references then the Payment of Intent will be refunded in full. Should the reason be for inadequate references then the Payment of Intent will be refunded less the Administration and Referencing Fee detailed above £75.00 per applicant.

Please speak to your local office if you require further information about these charges.

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Tenants Charges

If you choose to apply for a rented property through Jackson-Stops you will be required to pay the following charges:

BEFORE YOU MOVE IN:
Set up fee of £100 plus £50 per applicant on tenancy
Referencing (which covers financial credit checks, obtaining references from current or previous employers/landlords and any other relevant information to assess affordability), contract negotiation (amending and agreeing terms) and arranging the tenancy and agreement. It is non-refundable.

Holding fee of half a months rent
Once the references have been accepted this is paid to hold the property until the tenancy starts. It is non-refundable.

Balance of rent and deposit paid prior to start of tenancy
The deposit is equal to 1.5months rent

Pet Deposit
This varies depending on the pets - please ask for more details

AT THE END OF YOUR TENANCY:
Check out fee (this ranges from £70 to £210 depending on the size of the property. Please ask for more details)
Attending the property to undertake an updated Schedule of Condition based on the original inventory and negotiating the repayment of the deposit.

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Tenants Charges

If you choose to apply for a rented property through Jackson-Stops you will be required to pay the following charges:

General administration fee: £100

Referencing fee: £50 per applicant

Guarantor fee (if required): £75 per applicant

The above fees are subject to VAT

Rent: payable monthly in advance

Security deposit: A deposit is required to be held for the duration of the tenancy. The deposit is registered and protected with The Dispute Service. The amount of the deposit will vary depending on the property but is usually a sum equivalent to six weeks rental though in some cases can be equivalent to three months rent. Additional security deposits maybe requested if pets are going to be kept at the property.

Inventory check out fee: £75 including VAT

This fee is payable at the end of the tenancy and is usually collected from the Deposit monies paid at the start of the tenancy.

Please speak with your local office if you require further information about these charges.

Tenants Charges

Inventory check in fee: The cost of this will vary depending on the size of the property.

Security deposit: A deposit is required as security throughout the term of the tenancy. It is protected with the Deposit Protection Service and returned to you by them after the end of the tenancy, less any agreed deductions. It is usually the equivalent of six weeks rent.

Renewal tenancy fee: If a further tenancy is agreed after the initial term, therewill be a charge of £100 plus VAT (total £120) for the preparation of the tenant's renewal documents.

Payment of intent: When your offer to rent a property is accepted by the Landlord you will be asked to make a Payment of Intent of £250 plus VAT (total £300) to formalise your intent to proceed subject to contract & satisfactory references. This will be offset against the initial monies requiredbefore the start of the tenancy. If you withdraw your application or fail to provide satisfactory references please note that this fee is not refundable. If the landlord withdraws for any reason (other than unsatisfactory references) then the Payment of Intent will be refunded to you in full.

Please speak to your local office if you require further information about these charges.

Close

Tenants Charges

Pre-Tenancy

PAYMENT OF INTENT
When you apply for a tenancy, you will be required to make a Payment of Intent which is usually equivalent to one weeks' rent. This Payment of Intent will be offset against the total of initial monies required before the commencement of tenancy. The payment formalises your intent to proceed with an application for a tenancy, subject to contract, though it is refundable should you decide not to proceed with the tenancy. However, if you decide not to proceed, then all of the pre-tenancy charges and fees listed below will be deducted plus an administration fee of £60.00 (including VAT). Should the Landlord withdraw for any reason other than inadequate references, then the Payment of Intent will be refunded in full. Should the reason be for inadequate references, then the Payment of Intent will be refunded less the referencing charges as detailed below and an administration fee of £60.00 (including VAT).

RENT
The normal method of payment is either calendar monthly or quarterly in advance, subject to negotiations. Please note that the rent is usually exclusive of telephone, gas, electricity, Council Tax and water rates, which are all the Tenant's responsibility. Please note that the initial payment for the first period of rent, the deposit and the charge for the Tenancy Agreement is payable before Check-In commences, and must be cleared funds in the form of a Bankers Draft or by direct payment to our account. We cannot accept personal cheques or cash for this initial payment.

SECURITY DEPOSIT
Equivalent to six weeks' rent.

TENANCY AGREEMENT (Tenant's share)
Tenancy Agreement fee applicable of £200.00 (including VAT). There may also be a Stamp Duty fee payable to the Inland Revenue - please see website www.gov.uk/stamp-duty-land-tax-rates.

ALTERATIONS TO AGREEMENT
Any alterations requested by the Tenant's solicitor to our standard Tenancy Agreement will incur a fee of £90.00 (including VAT) per hour.

REFERENCES
The Company uses a Credit Reference Agency to process references. You will be asked for details of current and previous addresses, employer, bank and personal references. There is a fee of £50.00 (including VAT) payable per Tenant for processing the application. A further fee of £50.00 (including VAT) may be payable if a guarantor is required.

PETS
Not permitted by most Landlords. When pets are allowed, the security deposit is increased to the equivalent of 2 months' rent.

SECURITY DEPOSIT
Equivalent to six weeks' rent.

CHECK-IN
We will follow the instructions of the Landlord in making arrangements for the inventory check-in. An Inventory check-in is conducted at the time of possession by an independent inventory clerk. The Landlord is responsible for the check-in charge. Possession is granted after such a check-in, which is conducted during office hours Monday - Saturday. The costs will vary depending on the size of the property. It is advised that the Tenant attend the check-in appointment.

During Tenancy

UTILITIES
All utilities except telephone and other telecoms must be transferred into the Tenant's name at the commencement of the term. If accounts have not been held during the last six months in the UK, it may be necessary to pay a deposit (approx. £100.00) to the Electricity Board and / or British Telecom or to pay monthly by Direct Debit.

EARLY TERMINATION
Should a Tenant wish to terminate the tenancy before the end of the term and the Landlord agrees, the Tenant will be liable to pay the rent until the term expires, or the property is re-let, whichever is earlier. The Tenant will also be responsible for the repayment of the pro-rata commission paid in advance by the Landlord for the unexpired portion of the tenancy, unless the Tenant is exercising a break clause which is contained in the Tenancy Agreement.

CHANGE OF TENANT
Should an individual Tenant wish to vacate the property and replace themselves with an alternative Tenant, they will be obliged to obtain written consent from the Landlord. Upon receipt of this consent the Agent will draw up a new Tenancy Agreement to be signed by all parties. An administration fee of £420.00 inclusive of VAT will be charged for this service.

NON-PAYMENT OF RENT
An administration fee of £50.00 (including VAT) will be chargeable for each letter sent by us regarding late or non-payment of rent or administration charges. If any charges remain outstanding at the end of the tenancy, we will deduct the total amount from the security deposit.

REFERENCE REQUEST
The Tenant may request a reference at any time. The administration fee for the service is £50.00 (including VAT) and is payable when the reference is requested.

Post-Tenancy

PROFESSIONAL CLEAN
At the end of the tenancy, the Tenant will be responsible for paying for a professional clean.

CHECK-OUT
We will follow the instructions of the Landlord in making arrangements for the inventory check-out. Unless otherwise agreed, the Tenant will be liable for the cost of the check-out. The Tenant will be liable for the cost of any missed appointments/cancellation fees. The Tenant is aware that the cost of the check-out appointment is variable, depending on the size of the Property. It is advised that the Tenant attend the check-out appointment.

Other

UTILITIES
The Tenant is responsible for settling and closing all final utility accounts at the end of the tenancy.

TV LICENCE
The Tenant is responsible for paying the licence fee in respect of the use of any television set in the premises during the Tenancy.

INSURANCE
It is the Tenant's responsibility to insure their own possessions.

CARD PAYMENTS
We accept payments by Credit card subject to the following charges: 2% for European bank cards and 3% for the rest of the world.

IF YOU HAVE ANY QUESTIONS ON OUR FEES, PLEASE ASK A MEMBER OF OUR LETTINGS TEAM

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Tenants Charges

If you choose to apply for a rented property through Jackson-Stops (Cotswolds, South & West Midlands) Ltd you will be required to pay the following charges:

Payment of Intent towards administration and referencing costs to formalise your intent to proceed subject to contract & satisfactory references: £200 plus VAT (total £240). This is payable to Jackson-Stops when the offer is accepted. If you withdraw your application or fail to provide satisfactory references please note that this fee is not refundable. If the landlord withdraws for any reason (other than unsatisfactory references) then the Payment of Intent will be refunded to you in full.

Inventory check-in and check-out fee: The cost will vary depending on the size of the property and whether or not the landlord prepares it him/herself.

Security deposit: A deposit is required as a security throughout the term of the tenancy. It is protected with the Tenancy Deposit Solutions Ltd (mydeposits.co.uk) and returned to you after the end of the tenancy, less any agreed deductions. It is usually a minimum of one and a half month's rent but can be more, in certain circumstances, such as where pets are permitted.

Renewal tenancy fee: If a further tenancy is agreed after the initial term, there will be a charge of £115 plus VAT (total £138) for the preparation of the tenant's renewal documents and renewal of the tenant's deposit protection. If the tenancy rolls on into a statutory period tenancy after the initial fixed term, there will be a charge to the tenant of £50 plus VAT, towards the administrative cost of re-protecting the tenant's deposit.

The rent will be payable monthly in advance unless otherwise stated by Jackson-Stops or by mutual agreement prior to the commencement of the tenancy.

The first month's rent and the deposit must be lodged as cleared funds in the Jackson-Stops client account prior to the commencement of the tenancy.

In some cases Jackson-Stops act as sub-agents, in which case these charges may not apply.

Please speak to your local office if you require further information about these charges and whether or not Jackson-Stops are acting as sub-agents where other charges may apply.

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Tenants lettings fees

If you choose to apply for a rented property through Jackson-Stops, in addition to the rent, prior to the commencement of the tenancy you will be required to pay the following:

BEFORE YOU MOVE IN:

Set up fee (tenant's share) £360.00 (inc VAT) for up to two tenants
Referencing up to two tenants (identity, immigration and visa confirmation, financial credit checks, obtaining references from current or previous employers / landlords and any other relevant information to assess affordability) as well as contract negotiation (amending and agreeing terms) and arranging the tenancy and agreement

Guarantor Fee £120.00 (inc VAT) per guarantor (if required)
Covering credit referencing and preparing a Deed of Guarantee as part of the Tenancy Agreement

Permitted Occupier Fee £120.00 (inc VAT) per permitted occupier
Explaining to any permitted occupier their rights and responsibilities towards the named tenant(s) and landlord as well as the provision of documentary guidance and assistance during the tenancy

Pet Deposit Returnable additional Security Deposit of two weeks rental
To cover the added risk of property damage. This will be protected with your security deposit in a Government-authorised scheme and may be returned at the end of the tenancy

Check out Fee (tenant's share) £250.00 (inc VAT) Maximum fee applies - dependent on property
Attending the property to undertake an updated Schedule of Condition based on the original inventory and negotiating the repayment of the security deposit(s)

Out of Hours Services £100.00 per hour (inc VAT) plus any actual costs incurred
Where actions of the tenant results in the agent (or nominated contractor) attending the property, time to remedy the situation is charged at the hourly rate

Professional Cleaning (if required) £25.00 (in VAT) per hour which will be deducted from the Security Deposit
Only charged where professional cleaning is necessary to return the property to the same condition as at the start of the tenancy.

IF YOU HAVE ANY QUESTIONS ON OUR FEES, PLEASE ASK A MEMBER OF STAFF

Close

Tenants lettings fees

If you choose to apply for a rented property through Jackson-Stops, in addition to the rent, prior to the commencement of the tenancy you will be required to pay the following:

BEFORE YOU MOVE IN:

Application and referencing fee £250.00 (inc VAT) for up to two tenants. Referencing up to two tenants (identity, immigration and visa confirmation, financial credit checks, obtaining references from current or previous employers / landlords and any other relevant information to assess affordability) as well as contract negotiation (amending and agreeing terms) and arranging the tenancy and agreement.

Guarantor Fee £120.00 (inc VAT) per guarantor (if required). Covering credit referencing and preparing a Deed of Guarantee as part of the Tenancy Agreement

Permitted Occupier Fee £120.00 (inc VAT) per permitted occupier. Explaining to any permitted occupier their rights and responsibilities towards the named tenant(s) and landlord as well as the provision of documentary guidance and assistance during the tenancy

Pet Deposit Returnable additional Security Deposit of two weeks rental. To cover the added risk of property damage. This will be protected with your security deposit in a Government-authorised scheme and may be returned at the end of the tenancy

Out of Hours Services £100.00 per hour (inc VAT) plus any actual costs incurred. Where actions of the tenant results in the agent (or nominated contractor) attending the property, time to remedy the situation is charged at the hourly rate

Professional Cleaning (if required) £25.00 (in VAT) per hour which will be deducted from the Security Deposit. Only charged where professional cleaning is necessary to return the property to the same condition as at the start of the tenancy.

IF YOU HAVE ANY QUESTIONS ON OUR FEES, PLEASE ASK A MEMBER OF STAFF

Close

Tenants Charges

If you choose to apply for a rented property through Jackson-Stops you may be required to pay the following charges:

Inventory check in fee: The cost of this will vary depending on the size of the property.

Security deposit: A deposit is required to be held as security throughout the term of the tenancy. It is protected with the Deposit Protection Service and returned to you after the end of the tenancy, less any agreed deductions. It is usually the equivalent of two months rent.

Renewal tenancy fee: If a further tenancy is agreed after the initial term, there will be a charge of £100 plus VAT (total £120) for the preparation of the tenant's renewal documents.

Payment of intent: When your offer to rent a property is accepted by the Landlord you will be asked to make a Payment of Intent of £250 plus VAT (total £300) to formalise your intent to proceed subject to contract & satisfactory references. This will be offset against the initial monies required before the start of the tenancy. If you withdraw your application or fail to provide satisfactory references please note that this fee is not refundable. If the landlord withdraws for any reason (other than unsatisfactory references) then the Payment of Intent will be refunded to you in full.

Please speak to your local office if you require further information about these charges.