On the right side of the console, locate the hard drive cover release near the back of the console.

Slide the release diagonally (down and toward the front of the console) while pulling the hard drive door open.

Pull the tab to remove the hard drive.

Replace the hard disk drive cover before turning the console back on.

Remove the hard drive from an Xbox 360 S console:

Turn off the console.

Position the console horizontally.

On the right side of the console, locate the hard drive cover release (near the back of the console).

Slide the release toward the front of the console while pulling the hard drive door open.

Pull the tab to remove the hard drive.

Replace the hard drive cover before turning the console back on.

Remove the hard drive from an original Xbox 360 console:

Turn off the console.

Locate the hard drive on the top of the console (or on the left side, depending on how the console is oriented).
Note Not all Xbox 360 consoles include a hard drive.

Press the release button on the hard drive.

Lift the hard drive away from the console.

Plug the USB flash drive that contains the update into a USB port on the console.

Turn on the console. When the console starts, the software update process should automatically start.

Solution 2: Simplify your network setup

Sometimes the firewall on a router blocks the update from downloading. If your router has such a firewall, you have to temporarily simplify your network setup. Here’s how.

Turn off your console.

Unplug the modem from your router. Using a standard Ethernet cable, connect your console directly to your modem. This will enable the update to bypass your router's firewall. (There should be no other devices plugged in to your modem.)