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greyknight17

Posted 05 May 2005 - 07:16 AM

greyknight17

Malware Expert

Visiting Consultant

16,560 posts

Welcome to GTG.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Download LSPFix http://www.greyknigh.../spy/LSPFix.exe and run it. Click on newdotnet6_38.dll on the left window and click on the arrow pointing to the right. Click Finish and follow the prompts. If you find any other newdotnet... files, do the same steps for them also.

Reboot into Safe Mode by hitting the F8 key until menu shows up. In some systems, this may be the F5 key, so try that if F8 doesn't work. Make sure to close any open browsers. Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

New.Net

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

greyknight17

Posted 05 May 2005 - 10:26 PM

greyknight17

Malware Expert

Visiting Consultant

16,560 posts

Yep, that's good now. Just one question. I see you have Norton Internet Security installed there. Doesn't that come with a firewall? If if does and you are using it, I suggest getting rid of ZoneAlarm. Or if you want, turn it off in Norton and keep ZoneAlarm.

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer and uncheck the same box to enable System Restore.