Support Every Customer. Anytime. Anywhere.
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.
Erfahre mehr über Salesforce Service Cloud

TeamSupport is built for business to business customer support. Tired of losing visibility of your customers or not being able to associate tickets to a company? Our easy to use customer database with parent-child relationships, customizable SLAs, and Customer Distress Index help you manage tickets at multiple levels to decrease support costs...
Erfahre mehr über TeamSupport.com

When your company requires better software testing methodologies, there are a lot of choices in the marketplace. However, if you want the best in software application testing, there is only one solution.
SpiraTest® delivers the features, performance and speed to make the software testing life cycle more productive and efficient that using any...
Erfahre mehr über SpiraTest

VisionFlow is a very flexible web-based software suite with modules for Issue Tracking, Help Desk, CRM, Time Management, Document management, Product and Release management, Asset Management and much more. VisionFlow is powerful and offers extensive functionality but is easy to use and flexible at the same time. It supports any project management...
Erfahre mehr über VisionFlow

PhaseWare's Tracker product suite is the premiere customer service and support software solution for those looking for configurability. Top features include: visual workflows, automated business rules, powerful reporting tools, and performance management tools.
The Self Service Center, PhaseWare's customer self-service web portal, will enable...

QuickBase is the easiest IT-trusted platform for building customized business apps with no coding required. Business users get the fast solutions they need, while IT gets the security and control it demands. No wonder more than half of the Fortune 100 relies on QuickBase to get more done. Every day.

Usersnap creates screenshots of the current browser content. It helps you to communicate effectively about issues and share feedback between developers, customers and everyone involved in a web project.
Usersnap is the #1 bug tracking and feedback tool for every web project.

Simplton does away with "critical","high","medium",etc. priorities that plague the current crop of bug and issue trackers and introduces a fresh new bubble up/down concept for ranking. This app will finally get your team off of email once and for all.

If you manage projects for a digital agency, use Binfire to collaborate with your team members, contractors and customers. It helps you to plan, track and coordinate several projects at one time using a Tasks, Gantt charts, interactive whiteboard and dashboard to view daily tasks. Binfire brings all tools needed by your team to finish projects...

HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox...

Have you seen Salesforce’s small business solutions? Sales Cloud is a customizable CRM platform that grows with you. Get real-time customer information and activity in one place, insights with dashboards, and reports. Connect to thousands of business apps to extend your CRM to every department. Choose SalesforceIQ to be set up in minutes with...

Great customer service requires a great team, processes, and technology - that's where HelpMaster comes in.
HelpMaster is a feature-rich application that is used for helpdesk, service desk, IT service management and ITIL-based tech-shops.
HelpMaster gives you CRM, ticketing, web self-service, email to ticket conversion, asset management and...

PractiTest is an Innovative end-to-end QA and test management tool that is easy and affordable, yet flexible and methodological. PractiTest is a technology and methodology leader in the field of Application Life Management (ALM), providing its customers with the best in class system to meet their Testing and QA needs.

Project Drive is a web based project management software. Our project management tool has been built with flexibility in mind.
Project Drive can be customized to your exact needs and will grow with your company. Its is the foremost tool for increasing collaboration and communication through all phases of your projects.
Project Drive offers,...

Project Insight is a project management software company dedicated to helping teams Work Better Together™ for over 15 years. As an industry leader, PI® specializes in developing web-based project management software for teams of all sizes. Project Insight is used by IT, professional services, product development and many more industry leaders...

Sentry provides error tracking and crash reporting so every developer can instantly see how their production code affects real users and automatically triage and resolve issues as part of their existing workflow. Sentry aggregates and adds important context to stack traces and tells you the users, services, and servers that were affected.

C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.

Bontq is a web based bug &amp; issue tracking system. It allows you to manage projects and track bugs very easy because of its clean and user-friendly interface. The essential part of Bontq is it's Desktop Client. Using Desktop Client's functionality you can Capture Screenshots, Record Videos and attach them right to your items.

Chronos Workflow Platform automates and streamlines repeat business processes into a traceable, reportable web-based system that increases efficiency by generating sustainable savings in time and resources.
Cloud or Client Server edition
Process Optimization – eliminates or reduces redundant paperwork for a ROI to outperform your...

Elementool has a 10 year track record of helping some of the world's largest companies save time and money on IT projects. We’ve seen savings of up to 40% on project costs, by implementing our Application Lifecycle Management solutions. Learn more on how to make these solutions work for your company by visiting our website.

Make it simple for your team and clients to leave feedback.
Share, comment and track in three clicks. Stop flipping between browsers, spreadsheets and emails trying to keep track of feedback during website development. Leave feedback, alert people when something needs to get fixed and do it all in one place, on your website.

Obtain a cloud customer service system with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows small and medium companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email,...

Elementool Issue Tracking is a web-based issue tracker that allows your team to track issues/bugs collaboratively with a competitive, easy-to-use application that integrates well with existing systems, while saving you time and money.
Issue Tracking's robust life cycle management ensures that no issues or bugs fall through the cracks. It allows...

ITRP provides IT service management in the cloud with free self service. ITRP covers all the core ITIL processes and makes it easy to maintain your service catalog.
What makes ITRP unique is its ability to track not only the SLAs of the services you provide, but also the SLAs of the services you obtain from external service providers.
With ITRP...

AdminiTrack is a highly effective, easy-to-use, high performance, hosted Issue and Task Tracking Application designed specifically for professional project teams. AdminiTrack can be accessed from anywhere in the world with just a browser. AdminiTrack lets corporate project teams focus on identifying issues and tasks and ensuring they get resolved....