Review Summary - 228 recent, verified reviews

Detailed Mode

Cleaning

137

mop, robot, floors, cleans, mopping

+93%

-7%

" ... I owned the roomba 690 and after 6 months it died, I purchased this one to replace roomba. ... It is wonderful cleaning under beds and furniture and it picks up the cat fur. ... The feature I like most is it cleans the whole house in a regular route, and I can see the layout map on my app. ... "

" ... Easy to clean out dirt container ... "

" ... We have 3 cats now help our house so clean, it did so well its job (Corners, clamb over the carpet . ... "

" ... We have both fairly dense carpet and wood floors and he does great on both. ... "

" ... I've used the mopping attachment a few times, it gets the job done under the beds and furniture but you'll still need to do a handmop to really get the job done. ... "

" ... Overall I am really happy with this cleaning robot and it is definitely worth the money, it cleans well and is very smart. ... "

" ... I love that it doesn't randomly clean, but clean in a pattern. ... I love that its a mop+vacuum, it detect stairs, it can be scheduled to clean, and it wasnt hard to set up the roborock to the Mi Home App. ... B4, i would have to vacuum my area rug daily n mop tile floor daily just to keep it clean. ... "

" ... It can clean my house by himself, making my life easier. ... My rugs look very good. ... "

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Suction

86

robot, suction, vacuum cleaner, mop, carpet

+95%

-5%

" ... Variable speed and suction ... "

" ... I love this vacuum so much! ... It's a good vacuum ... "

" ... Fast cleaning and it also can vacuum plus mop your home at the same time. ... So many features on this vacuum. ... "

" ... Side Note: I also bought a refurbished vacuum and have had zero issues with, it looked perfectly new. ... "

" ... I'm very happy with the Roborock vacuum. ... "

" ... In fact, if you pick it up, it says, "Put down the vacuum" . ... "

" ... Overall this is a great vacuum. ... "

" ... The E25 is an excellent robot vacuum and a great value at the special Amazon price. ... "

Capacity

45

floor, rooms, vacuum, entire house, one

+93%

-7%

" ... Highly recommend to every family member, you will need this. ... "

" ... I originally bought an iRobot 860 and kept it on my main floor. ... My main floor is about 5500 square ft. ... "

" ... I bought this thinking well if it helps a bit it will be better than nothing, I have a 4730sq' house, I can honestly say this vacuum is amazing, I can turn it on and it will clean the whole floor in a few hours, if it has to go back and charge and then continue it does so, also it gives you a map of your house on the app showing where it has cleaned. ... "

" ... ROBBIE which is his name, runs around cleaning floors in the entire house, even under beds and in closets. ... I check each room and under the kids beds for obvious reason. ... "

" ... It is fascinating to watch it while it does its job in rather crowded obstructed spaces. ... - Power and Resume Feature to cover bigger areas in a large house ... "

" ... It vacuums AND mops my entire house. ... "

" ... Great for our wooden floors and rugs. ... "

" ... We love having this new addition to the house! ... "

Software Platform

44

vacuum, robot, roborock, map, alexa

+73%

-27%

" ... The other thing I like was the app, it wasn't crappy app used by other product, much easier to use and set schedule. ... "

" ... Speaking of the app, the android app asks for nearly every permission a phone app can, as many reviews note. ... While you can run the vacuum without the app, here are all the features you lose without it: ... Access to cleaning logs and maps ... Once I got the app working, it was pretty straight forward, though some features were hard to find. ... The Alexa skills are pretty sparse, it's just run or stop, but I don't nt care as I won't be using Alexa to run the vacuum. ... "

" ... UPDATE: While we were assured previously that this model would receive a firmware update allowing Virtual Wall in app, the company has since said they will not be including that feature and it is now only available on the more expensive S-series. ... "

" ... Easy to put together and start but the app function of it isn't exactly the easiest to work, but I'll figure it out. ... "

" ... Not sure if other people have had similar issues with map. ... "

" ... Setup was fairly simple, and if you want to use it with an app, you need to download the "Mi Home" app from the Play Store or iTunes. ... This e25 is the North American localized version of the international e2x and needs to connect to the North American USA servers on the app. ... You can also connect to the direct WiFi of the vacuum called "roborock_vacuum_xxxxxx" then set it up in the app. ... * Flexible scheduler for automation, with a great DND (do not disturb) feature on the app. ... "

" ... Another great feature is that you can operate it remotely with a phone app. ... "

" ... I was worried that the Roborock would be a difficult install, but the APP made it simple to install. ... - The app can be controlled anyway and scheduled (haven’t tried this feature yet because my house has people coming and going all the time) ... "

Apps

38

use the app, robot, roborock, mi home app, map

+74%

-26%

" ... I haven’t used the app yet, still trying to decide if I want to allow the permissions. ... "

" ... Setup was fairly simple, and if you want to use it with an app, you need to download the "Mi Home" app from the Play Store or iTunes. ... This e25 is the North American localized version of the international e2x and needs to connect to the North American USA servers on the app. ... Pairing is a simple task of syncing the app to the device when your are proximate close. ... "

" ... I contact their service team to install the app-_- ... "

" ... App: The app works well it does give you a map while its working and it's nice to see but it really has no point as there are no features to go with the map and I don't believe it remembers the map so I don't think the map is all that helpful not like with the high-end bot. ... You can buy boundary tape for the E20 but the in-app no go of the S5 is awesome. ... "

" ... I still don't know how to do several advanced tasks. ... "

" ... The app works well and is simple to use ... "

" ... You can easily see the house layout in App. ... There is physical button on top to start cleaning without mobile app. ... You can estimate filter changes by the data from App. ... "

" ... It is easy to use with the app or even just by using the button. ... "

Price

28

worth, worth the money, 300, every, penny

+96%

-4%

" ... First off, the features you get for this price is great. ... "

" ... All in all, for $300-400 buck range mopper/sweeper, I am VERY satisfied. ... "

" ... Many different manufacturers now exist over a range of price points, including that first BIG brand. ... Chose this one from among several candidates at the same price-point, and have been thrilled with it since it arrived! ... "

" ... if you’re not willing to pay over $500, E20 is one of the best options to go for. ... "

" ... For the price, it is great. ... I prefer it over the roomba 890 which was twice the price. ... "

" ... Definitely worth every penny!! ... "

" ... The price is worth it. ... "

" ... The robot do its job perfectly, compete with the best products on the market with a very good price rating. ... "

Ease of Use

27

easy, app, easy to install, simple, setup

+96%

-4%

" ... Setup was fairly simple, and if you want to use it with an app, you need to download the "Mi Home" app from the Play Store or iTunes. ... But then again you don't need LDS if you are using this in a fairly simple layout (like I do in my bedroom) and it costs almost half of what the earlier models retail for. ... "

" ... Setup is easy ... "

" ... Easy to use. ... "

" ... very easy to use, great navigation in rooms. ... "

" ... Easy to put together and start but the app function of it isn't exactly the easiest to work, but I'll figure it out. ... "

" ... We have used this product everyday since we bought it last week and it is reasonably easy to set up, and does a reasonably good job of cleaning. ... "

" ... But setting it up was a breeze! ... "

" ... +Easy to install ... "

Product Reliability

23

year, weeks, robot, 2 weeks, error

+74%

-26%

" ... Hubby is working crazy hours and this is wonderful. ... I use it every few days. ... "

" ... I will update later. ... "

" ... After using it about 2 weeks, I have to say it's the best purchase this year. ... It changed my life!! ... "

" ... I had an iRobot years ago and this is much much better and cheaper! ... "

" ... I owned the roomba 690 and after 6 months it died, I purchased this one to replace roomba. ... "

" ... It’s best product this year. ... "

" ... We have had it for a couple of weeks now and continue to be impressed. ... "

" ... I purchased this a couple weeks ago and it has been quite the adventure. ... "

Battery Life

19

battery life, base, runs, recharge, back

+68%

-32%

" ... The robot returns to it's charger on it's on to recharge whenever the battery got low, then resumes it's cleaning cycle where it left off (this didn't always work out, but more often then not that was user error). ... I will update after some time has passed on battery life and maintenance issues. ... "

" ... The battery life is good, although I wish it could be a bit longer as it does struggle to finish my small apartment (although i always use it on MAX suction setting. ... The battery life would be doubled, which would be a reason to upgrade to the higher model at a higher price point. ... "

" ... Battery has always lasted through my cleaning cycle ... "

" ... Take a break Bob and get yourself a charge 😆 great product ... "

" ... This is a life saver!! ... "

" ... -Recharge and resume ... "

" ... Like: already had charge - right out of the box. ... "

" ... I am very impressed with the mopping function too, it cover about 80m2 area with very little battery usage. ... "

Charging

16

back, charging station, recharge, base, way back

+69%

-31%

" ... I have not had any issues with it being able to return to the charger on its own, and it has not gotten itself stuck yet (in the 4 times it has run). ... "

" ... -Recharge and resume ... "

" ... i like the fact that it does a thorough job and automatically returns to its charging station when it is done ... "

" ... It is so quiet and it rolls around and does it's job with no problems then parks itself back on the charger. ... "

" ... When it is done, it knows how to go home back to its charging base. ... "

" ... Can find her way back to the charging dock from 2-3 rooms away! ... "

" ... It finds the charging station and docks itself! ... "

" ... Take a break Bob and get yourself a charge 😆 great product ... "

Ease of Cleaning

15

cleans, clean, easy, use, robot

+100%

" ... He cleaned it up very cleanly. ... "

" ... - Cleans and Docks perfectly ... "

" ... It does everything it is meant to cleans and mops . ... "

" ... I tried a bunch of other robovacs, but Roborock has the best cleaning pattern. ... "

" ... This thing is awesome at cleaning up after us. ... It also spot cleans which we love. ... "

" ... It cleans great though. ... "

" ... Overall, great cleaning bot! ... "

" ... I'm really glad that I've purchased this robot cleaner. ... "

Setup

12

simple, setup, easy, roborock, operate

+83%

-17%

" ... +Easy to install ... "

" ... easy to install. ... "

" ... Easy to setup once you read through the directions carefully. ... "

" ... But setting it up was a breeze! ... "

" ... Setup is easy ... "

" ... I was worried that the Roborock would be a difficult install, but the APP made it simple to install. ... "

" ... Setup was fairly simple, and if you want to use it with an app, you need to download the "Mi Home" app from the Play Store or iTunes. ... "

Build Quality

12

turn, seems, robot, month, might

+75%

-25%

" ... Works well on wood and thin carpet. ... "

" ... I’m 8 months pregnant so bending is my strong suite. ... "

" ... This one was $100 more than the first two I bought (the A7 and the Euffey), but it’s heavy duty, higher quality and made better. ... "

" ... If you like your privacy, you might as well bend a few times to turn the robot on and off. ... "

" ... Had been use this for my basement for a month and it was super durable. ... "

" ... For the price it was a great investment, the design was nice and build quality is as good as the big brand, but it also integrated with alexia and smart app, which I can’t find from other name brand in this price range. ... "

" ... Unlike some low end stuff this actually feels like it might work. ... "

Overall performance

11

really, good, slow

+91%

-9%

" ... Does a really good job. ... "

" ... I don't know about reliability part yet, but feature and performance wise this an excellent machine. ... "

" ... It really does the job. ... "

" ... It is not expensive and it gets the job done. ... "

" ... Numbnutts does an awesome job picking it up. ... "

" ... It has multiple speeds and is easily used with my smartphone. ... "

" ... I program it to run twice a day while I'm at work and it does the job right. ... "

" ... I like it does its job! ... I think it does a decent job overall. ... "

Network

11

one, wifi, walls, square, house

+91%

-9%

" ... I decided to move it from the kitchen and plug it next to my router. ... "

" ... We have curved walls and stone floor bathrooms. ... "

" ... I’m living in a 1,5 k sqft apartment and it had no problem moving between different different floor types. ... "

" ... Great vaccum that intelligently covers the entire house. ... "

" ... I just bought a second one for the upper floor. ... "

" ... We recently got a new house with all hardwood floors, so we use her several times a week. ... "

" ... My main floor is about 5500 square ft. ... "

" ... I had one on the first floor. ... "

Floors

10

job, good, like, hard, also

+80%

-20%

" ... I still do 1 mop a week with my swifter but it keeps the floors very good on a daily basis. ... "

" ... But on the other hand, if the floors aren't too bad, then it does an adequate job that you did not have to do. ... "

" ... WORKS VERY GOOD ON HARD WOOD FLOORS. ... "

" ... It does a nice once over to shine up floors between actually mopping though and I like using it. ... "

" ... I actually feel like I have clean floors. ... "

" ... Great buy in my opinion my floors never looked better! ... "

" ... We enjoy our robot Kido, it does a great job on our rugs and hard floors. ... "

" ... It does a great job of keeping the floors looking good between housekeeping visits! ... "

Features

10

mopping feature, features, purchased, price, mop

+100%

" ... But this bot is cheaper and has some of the features of the higher end model so you will likely still be happy with it. ... "

" ... I just manually press the clean mode and let it do its work. ... "

" ... First off, the features you get for this price is great. ... Mode selection (setting the vacuum strength) ... "

" ... I saw this unit and clicked on it because of the number of good reviews, noting the features that appealed to me. ... "

" ... I forgot to mention the mopping feature! ... "

" ... I haven't used the mop feature, but think will do it today! ... "

" ... Since I originally asked Roborock about this BEFORE I purchased and based my decision, in part, on the promise of this future feature, I am subtracting 1 star for failing to follow through on that promise. ... Not a single other vac at this price point offers the same features, especially the mopping. ... "

" ... We bought this specifically for the mopping feature. ... "

Wifi

9

app, connect, wi fi, difficult, connected

+22%

-78%

" ... The WiFi was really difficult to set up with the app. ... "

" ... Without the WiFi it’s useless to me since I can only run it when I manually press the button. ... "

" ... We could never get it to connect to our wifi. ... Then it lost the wifi connection, and could not get it to reconnect to the wifi. ... "

" ... Was connected to my Wi-Fi, but it won't connect. ... "

" ... The product does not include instruction for wifi or mobile app. ... "

" ... Could not connect with phone WIFI. ... "

Returns

8

send, returning, return, brand, another

+13%

-88%

" ... I had high hopes but I’m probably gonna have to return it. ... "

" ... I wish I returned it and bought another brand. ... "

" ... Contacted Amazon for help - and the only thing they would do is send us a refund - sans a "restocking" fee of $50. ... "

" ... Returned it promptly on the same day it was received. ... "

" ... Got it today and returning it today. ... "

Hair

8

hairs, german, 2 dogs, problem, hard

+100%

" ... It can pick up the hairs on the floor without an issue. ... "

" ... Before purchasing the brush, he was worried about winding his hair, then affecting his cleanliness. ... "

" ... We have German Shedders and the bin is always full of hair. ... Hair that you don’t normally see. ... "

" ... I have 2 dogs- huge dog hair problem gone ! ... "

" ... It cleans very well all things considered - I do have 2 dogs and lots of hair and grass that come in - so this makes my life much easier. ... "

" ... It picked up a lot of dirt and pet hair. ... "

" ... Amazed at how much hair the Roborock picks up. ... "

" ... All long hair, all shed, all the time. ... "

Device Compatibility

8

wifi, device, connect, connected, alexa

+25%

-75%

" ... Connecting to the device via the app is a nightmare. ... "

" ... They don’t share in the description that the robot is basically useless without a smart phone. ... Also, mapping is not available without a smartphone. ... "

" ... Was connected to my Wi-Fi, but it won't connect. ... "

" ... Could not connect with phone WIFI. ... "

Fit

7

trapped, stuck, spaces, right, loose

+71%

-29%

" ... I have stairs, and it cleaned right up to the edge without falling down with no problem. ... "

" ... Maybe folds and puts laundry away? ... "

" ... The vac does work great, but now I am permanently stuck with these stupid magnetic strips that were only ever meant to be temporary. ... "

" ... It has great ability to get out of trouble - chairs and loose items on floor are tricky. ... "

" ... I had been waiting to buy a robot for a long time but I feel this is the right fit for me. ... "

Design

7

well, stylish, really, look, price

+100%

" ... I love its modern and cool outlook design as well. ... "

" ... The design was really humanized. ... "

" ... But now a few years have passed, and I took another look. ... "

" ... For the price it was a great investment, the design was nice and build quality is as good as the big brand, but it also integrated with alexia and smart app, which I can’t find from other name brand in this price range. ... "

" ... And this is a “WARNING” for all who look here . ... "

" ... -Very sleek and stylish. ... "

Sound Quality

6

use, quieter, quiet, louder, loud

+83%

-17%

" ... It's quiet, and pretty quick. ... "

" ... Quieter than most ... "

" ... **update** customer service got back to me quickly and I was able to easily stop the squeak sound. ... "

" ... It's so much quieter! ... "

" ... I use the most powerful setting as it is louder. ... - Very quiet and doesn’t report a blockage when there is no blockage. ... "

Marketplace

6

thing, cs, advertised, support, customer

+83%

-17%

" ... No problem and work as advertised ... "

" ... Good thing there were pictures. ... "

" ... I recommend this product and the seller. ... "

" ... Amazon CS was great . ... "

" ... All as advertised. ... The only thing I have to complaint that the robot is MORE beautiful than images on advertising ... "

Wash Programs

5

mop, mode, feature, clean, automatic

+100%

" ... It has multiple sweeping modes depending on how deep of a clean you want. ... "

" ... I just manually press the clean mode and let it do its work. ... "

" ... I haven’t used the mop feature yet. ... "

" ... Haven’t tried the mop feature yet. ... "

" ... - Automatic Powerboost Mode on Carpet ... "

Washing

5

really, clean, mop, mode, good

+100%

" ... Hepa filter is washable so you don’t have to buy them often. ... "

" ... Automatic cleanup is very quick. ... "

" ... - Automatic Powerboost Mode on Carpet ... "

" ... amazing！The quality of the automatic sweeping machine is really good, the first day I accidentally fell to the place, very heartache,I am worried that it broke！after using it found really special good use, the ground sucked very clean. ... "

" ... I really love these automatic things, they can save me a lot of time of housekeeping work. ... "

For Running

5

run, time, room, noise, loud

+60%

-40%

" ... I run it everyday and I am impressed by how much stuff it gets. ... "

" ... Luckily I was able to figure it out & got it up & running in no time! ... "

" ... I schedule it to run when I'm at work. ... "

For Kids

5

kids, toddler, dogs, 2, roborock

+100%

" ... One of my kids is terrified of it and will not go near it when docked. ... "

" ... With a baby, toddler, and shepherd this has helped this mom get her sanity back. ... "

" ... I'll preface this review with the fact that there are 2 adults, 2 dogs, and 2 young children in the house. ... "

" ... I will recommend it to my friends who have child and dogs too. ... "

" ... As a pregnant Mom with a toddler I never thought I needed this. ... "

Controls

5

start, push, even, really, phone

+80%

-20%

" ... Now I hit the button and it independently navigates the world of the floor like a champ. ... "

" ... Set it up, punch the start button, and watch it bounce from room to room. ... "

" ... opened the box pushed the button and watched it go ... "

" ... It is easy to use with the app or even just by using the button. ... "

As Gift

4

christmas, got

+100%

" ... It was a little expensive but got it with Christmas gift money. ... "

" ... Bought as a gift for my sister whose a neatfreak. ... She so happy and loves her gift. ... "

" ... Gift for my husband . ... "

" ... Received him for Christmas. ... "

Volume

4

setting, room, louder, use, time

+50%

-50%

" ... my husband thinks RoboRock is a loud, idiot. ... "

" ... Setting the volume of the robot's "voice" ... (It does say these out loud while running, but it is very hard to understand over the noise, and you have to be in the same room at the time) ... "

Call quality

4

robot, call

+75%

-25%

" ... Overall, I'm happy with it and initially thought I wouldn't need human friends anymore since I now have a talking robot friend to clean my house with me, which I am sure is what the manufacturers intended. ... "

" ... The answer is YES! ... "

" ... It also has voice cues to tell you what it is doing and where. ... "

User Manual

3

use, app

+100%

" ... The English on the site makes the manual look like a Dickens novel. ... "

" ... Worked well in manual. ... "

" ... It’s not the most intuitive to use, we definitely referred to the manual a lot. ... "

Other

3

sensor, rugs, cliff sensors, update, think

+67%

-33%

" ... It is better because it has a more advanced laser sensor so that it can "see" your house or apartment better. ... "

" ... :0 It does sometimes pickup a cord or shoestring, but the way the brush works it is easy to remove. ... "

" ... The placement of the brushes ensures the unit will rarely every get caught up in things like power cables like other units do. ... "

" ... - It really grabs loose cables. ... "

Product As Described

3

advertised

+100%

" ... No problem and work as advertised ... "

" ... Good thing there were pictures. ... "

" ... All as advertised. ... The only thing I have to complaint that the robot is MORE beautiful than images on advertising ... "

Storage

3

tank, stuck, product, large, huge

+33%

-67%

" ... It gets stuck under things that have plenty of room for it to move. ... It wedged itself under my product shelving and the wheels have this lifting action to attempt to get it unstuck that nearly knocked the shelf off the wall. ... "

" ... The other issue was it stuck itself in front of the refrigerator. ... "

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