Obtain ISO Certification

Quality Help from Quality Experts

You can rely on us for expert Lean ISO resources, timely support, and convenient service delivery options; all based out of Saint Louis, Missouri.

Implement an ISO QMS FAST

Our ISO certification classes use experienced Lean ISO Consulting Training to implement the ISO 9001 Standard as a Lean Quality Management System (QMS) will improve your business, make your organization more effective, and therefore more competitive. While ISO Certification is a lofty goal, a Lean ISO implementation is worth far more than just getting certified. (See “Top Ten Reasons Why You Need ISO 9001“).

REACH YOUR GOALS WITH AN EXPERT BUSINESS PROCESS COACH

Bizmanualz consultants have the knowledge to build Lean ISO Quality Management Systems that get results FAST. At Bizmanualz, we have helped a number of small to medium sized businesses with ISO 9001 implementation–move from having no real QMS to becoming ISO 9001 certified in as little as three to six months.

BIZMANUALZ LEAN ISO APPROACH

Next we work with you to align your customer’s needs (voice of the customer) with your company’s quality policy and objectives (ISO 9001: clause 5), as well as your resources (ISO 9001: clause 6).

Next we align your production and service provisions (ISO 9001: clause 7) to conform with Good Manufacturing Practices (GMP).

And finally, we work with you to develop continual improvement, or conduct occasional internal audits to keep you on track (ISO 9001: clause 8).

How a Lean ISO QMS Implementation Helps You

NEED FOR ISO CERTIFICATION

Colliers Turley Martin Tucker (CTMT) is one of the nation’s most successful real estate and facility management companies, but their responsibilities at an IT data center facility for a prominent finance company in St. Louis exceeded their typical duties. For this client, CTMT had to meet very strict requirements to prevent power outages, as well as reduce human error.

For CTMT’s client, a loss of processing ability or information is simply unacceptable. The task of ensuring that the data center did not lose power fell to the CTMT Data Facilities Team led by Senior Manager John Scheer and Data Center Manager Chris Wanger. How could they improve on a system that was already very effective? They didn’t want to wait for a system failure to learn where they were vulnerable.

ISO APPROACH

The facility managers at the site determined that the best option for maintaining control of the critical area was to institute a Quality Management System like that specified by ISO 9000. Instituting a Lean ISO Quality Management System would help them assure that they were assessing risks and addressing the critical areas needed to reach their goals and satisfy their customer.

CTMT called on Bizmanualz Consulting Training to help them evaluate their current internal control systems and to plot a course for implementing an ISO Quality Management System. They needed a system that fit their particular needs and that would lead them toward ISO 9001 Certification.

LEAN ISO SOLUTION

CTMT began their consulting and training journey in early June, and by early that December they had become only the second data center facility in the U. S. to achieve ISO 9001 Certification. “While they were meeting their goals, putting an ISO 9000 Quality Management System in place raised their level of confidence significantly?” said Steve Mundwiller, the Lead Project Consultant from Bizmanualz. “They are more in control and more prepared, and therefore more capable of fulfilling their responsibility.”

BUSINESS RESULTS

For CTMT, being ISO 9001 certified meant more consistent and recorded preventative maintenance. The required routine power system checks were now well-documented, and a training program ensured that team members were aware of, and used, procedures and forms.

Company managers that see ISO 9001 Certification as a piece of paper to frame and hang on the wall are missing an opportunity to improve. A quality management system can be more than checks and controls; it can be a system of continual improvement that institutionalizes learning and propagates innovation. CTMT used ISO 9001 Certification to not only feel more confident about being able to satisfy their customer now; they used it to ensure that they would only get better in the future.

ISO Quality System Implementation

Implement a full Lean Quality Management System anywhere in the St. Louis area for your business with less overhead than a traditional ISO quality system using proven lean principles. It is a lot easier than you think to create a lean ISO quality system. ISO registration is pretty straight forward once you introduce lean thinking into your organization.

Add kaizen improvement events for your corrective and preventive actions, standard work to create leaner and more agile procedures, define your processes with value stream mapping, a management dashboard to track your quality objectives, and a quality policy that is focused on your customer. Starting with lean thinking makes getting an ISO 9001 quality system a lot simpler.

St. Louis Quality Consulting

Achieve faster growth, and increase your company value, using Lean ISO quality consultants based in Saint Louis, Missouri. Bizmanualz has implemented quality systems using ISO 9001, AS 9100, ISO 13485, and ISO 16949. Contact us to find out more.

Reduced order backlog over 50% using visual management dashboards, frequent management huddles, and regular improvements using A3 methods to identify barriers to flow. Future results included headcount reassignment from high productivity areas to lower ones to improve bottlenecks and reduce delays.

Developed numerous visual management dashboards with key metrics for business process analysis for all key processes. Each dashboard process included a process map, 3-4 key performance indicators (KPI), KPI run charts to identify gaps, and action item tracking for recommend action plans with timeline to evaluate ongoing effectiveness. Used short periodic huddles for collaboration to achieve results.

Developed Kanban’s for supply chain replenishment leveling flow using EOQ modeling for reorder rates, working with large customers on their order patterns, and vendors on raw materials.