From the minute we walked in their store until the last worker left our house it was an A+ experience. The salesman (a member of the family) helped answer dozens of questions, asked what we had in mind, steered us to what he thought we would like. He was very patient and super nice! No hard sell whatsoever! Several days later came out to do measurements and we had an estimate the next morning. The first day of the job was ripping out old carpeting and installing new in the bedrooms and office. Everything was perfect. They moved all our furniture very carefully and returned it the same. They were very friendly and worked very fast and efficiently. The next day, we had the carpet in the dining area, living room and hallway removed and replaced with a beautiful wood like vinyl! The guys doing the job were a well oiled machine. We absolutely love our new flooring and I wouldn't consider going anywhere else if I had to do it over again! We'll be raving to our friends how great this company is!

Peachtree Location

Totally AWESOME! I truly want to thank the team at Dalton for helping me through my nightmare of a flood with sewer watered in my home. After the plumber and the 8 day dry out period of time with the Emergency Water Removal company, THEY were AWESOME with helping me. They understood my needs with running a business out of my home and the fact that I had to have access to my home. EVERYONE, understood and helped me through the removal of the old carpet to the replacement flooring I chose. They were on time and so kind and professional every step of the way. I HIGHLY RECOMMEND Dalton West Flooring.

My wife and I were looking for nice caret to replace some older carpet in our house. Lee spent much time helping us to find just the right styles to satisfy our particular decorating. The installers were excellent! We've been very happy with our experience with Dalton West Carpets!

Great price, great service. I know Dianne Gammell and she is awesome but so is the rest of the staff. There are a lot of flooring options and they help pick the product that is best for you, not their sales numbers. I priced them against Home Depot and they were almost identical in price but I was getting an upgraded carpet pad with Dalton West! Love them, I will go nowhere else for my flooring needs. They have my trust!

second time and never again! first time-smoking, rude installers told rep. did nothing to amend the situation. This time, every time i call they have to know who youre working with???? horrible customer service when calling!!! and now i called back as they said theyd be here to install around 10:30 and no show nor call and after waiting on hold again to some girl after ten minutes she says the installer cant be reached to ask as they dont have a cell phone!!!! BEWARE- too many headaches-NEVER again!!!