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TMCNet: M5 Networks Partners with LinkPoint360 to Integrate Voice and E-mail for CRM

Written by Ray Lieu, Sr Mgr SW Eng | August 03, 2011

M5 Networks, a provider of managed business phone systems with CRM integration, announced partnership with LinkPoint360, a provider of enterprise e-mail integration software applications to the CRM industry, to develop seamless e-mail and voice integration for leading CRM platforms.

The partnership will provide telephony integration for M5 customers from the LinkPoint360 Outlook Add-in.

The integration will help bridge the gap betweenMicrosoft Outlook, the world's most popular e-mail management interface, and Salesforce.com, Microsoft CRM and SalesLogix, the system of record for many enterprises, the company said.