Problem Solving- Identifies and resolves problems in a timely manner. Develops alternative solutions, uses reason at all times. Makes timely decisions while exhibiting sound judgment. Includes appropriate people in decision making process.

Project Management – Prepares and supports those affected by change, monitors transition, and evaluates results. Ensure routine preventative maintenance on laundry equipment, heating and air conditioning units, ice machines, fire extinguisher, fire and smoke alarms, lawn sprinkler, lawn equipment, exercise equipment and plumbing are performed in accordance with company and brand standards. Evaluate and select vendors that are reliable and provide good value for their price. Maintain a work order assignment boards and tracks completed/pending work orders in compliance with BLA standards. Follows up on all incomplete work orders to inform the requesting guest or department of the status.

Customer Service – Maximize Customer Service by attaining 80% or better on Franchise Guest Service Scores. Respond and resolve all guest complaints timely and appropriately. Responds promptly to customer needs, requests for service and assistance.

Adaptability – Able to deal with frequent change, delays or unexpected events, changing approach or method to best fit a situation.

Initiative - Take independent actions and calculated risks, meets challenges with resourcefulness, generates suggestion for improving work and takes responsibility for own actions. Delegates work assignments, sets expectations and monitors delegated activities. Asks for and offers help when needed.

Business Acumen – Understands business implications of decisions, aligns work with strategic goals. Participates in the preparation on the maintenance budget, codes invoices and follows all bid processes. Seeks out cost reduction methods while ensuring no impact to guest perception of the hotel.

Qualifications

Qualifications:

Vocational training is preferred but not required; at least three years of supervisory or lead mechanic experience in a hotel or related field. Demonstrated general mechanical skills are necessary. Basic repair, painting, wall covering HVAC, electrical work, plumbing, boiler operation, pool maintenance and general maintenance skills required. Must have valid drivers license, and acceptable driving history subject to company approval.

Benefits:

At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a comprehensive benefits package to full time employees that includes the following: