CBS Packaging is a privately run SME with four sites across England. We have been manufacturing cardboard boxes for over 16 years. We are currently looking to recruit a full time permanent Client Relationship Manager to join our existing Customer Services team, at our West Bromwich site. The hours of work are Monday to Friday 9.00am - 5.00pm.

Main responsibilities

The Client Relationship Manager will be a main point of contact for all CBS customers. Responsibilities include building strong relations with customers, offering support for all queries, inputting customer orders, following up on sales leads, requesting samples, ordering of formes and stereos, and logging and dealing with complaints.

Ideal Candidate

Excellent relationship management skills

Delivers high standards

Proactive, motivated, dedicated and passionate about customer service

Excellent organisational skills

Works well under pressure

Keen to learn and grasp knowledge of the corrugated industry

Thrives on sales and achieving/exceeding targets

Graduate

Skill and Knowledge required

Sales Skills

Communication skills to build effective relationships with customers

Accurate and meticulous

Excellent attention to detail

Computer literate

Excellent Customer Service/delivery skills

Benefits

Competitive salary

Pension scheme

Holiday allowance

Free parking

How to apply

If you are interested in the role, please click the Apply Now button below and include your C.V. along with a covering letter.