Accessories & Services

All of the support. None of the hassle

Premium Support Plus

Dell’s ultimate support experience* from Premium Support Plus means new levels of performance from your PC. Automated system health scans and virus protection make your PC runs faster, cleaner, and more efficiently.

Premium Support

Count on 24x7 help from Dell Premium Support. With experts at the ready, you can expect quick and easy issue resolution with less time on hold.

Accidental Damage Service

You can’t prevent surges, drops and spills, but Dell Accidental Damage Service helps simplify recovery from them.* Dell can get you up and running again quickly and easily.

RETURNS POLICY: Dell’s “Returns Policy” found at //www.dell.com.my/applies to all sales. Choose carefully, as order cancellation rights are limited and additional costs may apply.

MISTAKES: While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Dell reserves the right to decline orders arising from such errors.

ONSITE SERVICE : Technician, replacement part or unit (depending on service contract) will be dispatched if necessary following phone-based troubleshooting. Subject to parts availability, geographical restrictions (on site and/or next business day service not available in some locations) and terms of service contract. Service timing dependent upon time of day call placed to Dell. Defective unit must be returned or paid for. Replacements may be refurbished .

COMPLETECOVER: service is available for personal computers, Axim PDAs, Dell branded projectors and LCD TV. CompleteCover excludes theft, loss, and damage due to fire, intentional damage, acts of God or natural disasters, animals, pets or pests. Customer may be required to return unit to Dell.This service is only available in selected countries.

#Smart Selection Restrictions:Your order will be shipped only upon order confirmation. Order confirmation after 2pm is considered the next business day. Smart Selection estimated delivery times from order confirmation are 1 to 3 business days for Penang and Wilayah Persekutuan, 5 business days for East Malaysia; and 3 business days for the rest of Peninsular Malaysia. If your order contains non-Dell branded products and peripherals, these products will be delivered to you separately. Your Smart Selection order is subject to Dell’s Standard Terms and Conditions of Sale that are available on request or call us for more details. Available for selected Dell laptops and desktops only. Please check with phone sales expert or online chat representatives for availability.

DELL'S TERMS AND CONDITIONS: All sales are subject to Dell's terms and conditions, see Dell.com.my or on request. Each customer is entitled to a maximum purchase of 5 units of desktops, laptops and/or accessories within the promotion period stated above.