Samsung SCX-4725 Compatible Toner Cartridge

Description

Compatible toner is new toner cartridge like original, which pack under different brands. Apple Toner , the Malaysia leading brand of compatible toner cartridge, provides highest quality of print with excellent printing quantity as original.

Warranty non-coverage: Abnormal handling/return & miss-used by customers
1. The warranty control sticker at the laser toner casing is either broken or missing.
2. The weight of the remaining toner load is less than 80% compared to a new or unused toner cartridge. (Toner load varies from cartridge models)
3. The principal reserve all rights to charge 80% toner usage should there be any exchange take place.
4. The toners casing broken (due to transportation) and OPC drum scratched due to miss-handling on customer’s part.
5. Toner leakage due to any attempts of refilling exercise on dealers or end-users part.
6. The seal was torn (when customer removing it) resulting no toner powder supply from the cartridge.

Toner cartridges technical support & warranty procedures:

All toners are to be returned Customer Support Department (CSD) for technical inspection & testing. The response lead time from CSD is 5 working days minimum (excluding public holidays) for toner products.

Important Note:
How to expedite warranty exchange? If customers/dealers are able to attach print samples as a poof of printing problems and inform us the date of purchase then it should expedite the warranty exchange lead time.

Return, Refund & Order Cancelled Policy

A) ReturnPolicy:

Cusomer is RESPONSIBLE for return it to our service center.

We will not ship replacement merchandise until receipt of damaged or defective item.

One for one replacement for the ones you have already used and are at least 50% full in powder weight.

Defective products that you have already used and are less than 50% full in powder weight, you will be charged 50% of original purchase price for one for one replacement.

All defective or damaged returns are subject to verification by our technical staff.

We recommend a shipping method that is traceable so that your shipment will not be lost in the mail.

Failure to return a product within the return period will be deemed to be an acceptance of the product.

B) Refund Policy:

We PROMISE to refund you if the replacement still fails in your equipment.

Shipping & Handling charges are non-refundable.

Customers receiving free shipping will be charged RM 15.00 for handling if their order is returned for a refund of the original purchase price.

Most merchandise may be refunded within 10 working days of receiving your returned product.

Genuine Original OEM cartridges are non-refundable.

C) Cancel Order:

If you want to cancel an order, please call us or fax to (03) 3325 1579 ( include order number & full name ). We don’t accept email order cancellation.

A 50% restocking fee will be added to cancellations that have been shipped out.