I do not understand the graph that is displayed on Page 1 of my Annual Statement.

Bills & Payment

I do not understand the graph that is displayed on Page 1 of my Annual Statement.

This graph shows your quarterly consumption over the past year from the date that your Annual Statement is issued. Each column represents how much kWh usage was consumed in each quarter. Quarter 4 represents the most recent consumption and quarter 1 represents the earliest consumption figure, within the statement period.

For example: If your Annual Statement is issued on the 19th October each quarterly segment will be shown as below: