IMPORTANT INFORMATION

Newnham Surgery – Important information - Please Read

URGENT REPEAT MEDICINES SERVICE

This service is available at most community pharmacies county-wide. This allows patients who have run out of medication during out of hours (including weekends and Bank Holidays) to request urgent medication from a pharmacy without having to wait for the surgery to re-open. It must be stressed that this is for Urgent needs. The pharmacy will inform your regular GP that you have been issued with an urgent supply of medication. Below is a list of pharmacies in the FOD and Gloucester that offer this service:

The Forest of Dean surgeries have developed, as a 'cluster', an initiative whereby some additional clinical appointment sessions have been made available to patients at various practices (Hubs) throughout the locality. Out Reception staff may be able to offer one of these appoints if relevant (more appropriate for acute rather than ongoing conditions) - may include appointments in the evenings and at weekends at one of the other locations (Brunston, Coleford, Drybrook, Forest Healthcare, Mitcheldean, Yorkley)

Evening appointments are also available upon request for Monday Evenings at Westbury.

NHS England has been alerted to a recent incident where a patient was contacted by someone claiming to work at Bradford on Avon Health Centre in Wiltshire. The caller stated that the patient’s prescription was ready for collection and could be delivered if debit / credit card payment details were provided. The patient was further advised that he needed to pay an additional cost following a change that had been made to the prescription.

If patients experience any similar requests for payment or have any concerns that they may have been targeted, please contact the police via Action Fraud on telephone number 0300 123 2040 or text phone 0300 123 2050. For further details on Action Fraud, please visit www.actionfraud.police.uk