Home networks for everybody

Most of us have a network of some sort in our home these days (you may not even realise it). In fact, if you connect two devices together (such as your computer, laptop, TV, mobile phone, tablet, printer or games console) you already have a home network. Congratulations!

So a home network is just two or more computers or gadgets talking to each other. Usually that means sharing an internet connection, but a network can also be used to share files or devices such as printers or mobile phones.

What can I do with a home network?

Just plugging one device into another lets you share things like photos, videos and music, but the real fun begins when you add the UK's fastest widely available broadband to the mix. Here’s a flavour of what you can do.

The legal stuff

Service availability: SERVICES AVAILABLE IN VIRGIN MEDIA CABLED STREETS ONLY. Subject to survey and network capacity, minimum term contract applies, check basket for details. If you cancel during the minimum contract period you will incur an early disconnection fee.Installation: Installation charges apply (starting from £49.95 for standard install).Payment: Offers require you to pay by Direct Debit and use eBilling. If you prefer not to pay by Direct Debit, you will incur a monthly up to £5 payment handling fee payable to Virgin Media Payments Ltd.. If you would like paper bills, the fee is £1.75 a month. Payment may be required in advance. Your first bill includes the charge for the month you join (from the day you join), plus one month in advance. All prices include VAT. Calls may be monitored. Further terms and conditions apply. See sections below for more Legal Stuff.Mobile SIM: View terms and conditions
*Please note standard charges apply, please check with your network operator for rates.

Money back guarantee: Available to new customers and existing customers taking a new service. Call us within 28 days of activation for a refund of your first month’s rental charges and any installation charge. You will only be charged for transactions (calls, purchases, service upgrades) occurring after activation. Statutory rights are not affected.*Equipment, free servicing and repairs: Equipment remains property of Virgin Media. Free servicing and repairs exclude mistreatment/misuse.
^Servicing and repairs included for the whole time you're with us: Equipment remains property of Virgin Media. Sky customers own their own boxes. We rent our VHD and TiVo® boxes to you completely free. That’s why we can offer you free servicing and repairs (excluding misuse mistreatment) for as long as you’re a customer, not just your 1st 12 months.Phone line rental: Line rental is currently £16.99 a monthLine Rental Saver: £164 for 12 months' Line Rental must be paid in advance by debit/credit card. Available to new and existing customers with a Virgin Media cable phone line. Call charges apply in accordance with your tariff. Not available with other line rental offers, The Biz, The Biz Plus or Home Phone Talk plan offers. If you cancel Line Rental Saver within seven working days of your order you will get a full refund of your advance payment to the debit or credit card you paid with. Otherwise the advance payment is non-refundable. After 12 months, you will automatically move to standard line rental charges (currently £16.99 a month).Big bundles: Separate contracts and terms and conditions apply to your cable and mobile services. You will receive separate bills for your cable and mobile services. £5 or £8 SIMO only available with Big Bundles. One per household. If you cancel any service within your Big Bundle you will lose the discount applicable to your SIM tariff. Downgrading a service in your Bundle will result in you losing the discount applicable for that Bundle.Sky vs Virgin Media comparison: Based on taking Virgin Media's Big Kahuna bundle (includes TV XL and Broadband XL with Phone M – weekend calls) vs Sky’s Entertainment Extra+ package with the shown add-ons on a 12-month minimum term. Some Virgin Media promotional offers attract an 18-month minimum term contract. Sky Atlantic, Sky 3D or America HD not included with Virgin Media. Sky package also includes Sky Go Extra and Sky WiFi services at no extra charge. Both packages show standard pricing as at 27th May and exclude any promotional discounts. Refer a Friend: To receive the Refer a Friend credit, you must be an existing Virgin Media Cable customer (offer not available to Virgin Mobile or National Customers) and your friend must not have been an existing customer for at least 6 months. TV: Number of channels dependent on the bundle taken. Premium channels and package upgrades must be kept for at least 30 days. Channels may be subject to change, regional variations. Channel line-ups are subject to change. Netflix subscription required to watch content on Netflix. Maximum of 25 Refer a Friend referrals per calendar month. A referral via our online Refer a Friend site will only qualify for the offer if your friend signs up when contacted by our Refer a Friend team. If your friend calls in via the dedicated number on this insert they must be able to provide the information requested (the referrer’s customer account number and post code) in order for both you and your friend to be eligible for the Refer a Friend offer. Credits are applied to both accounts after any money back guarantee period has passed and the friend pays their first bill. Cannot be used in connection with any other offer. Standard network charge applies for texts to 80011. Further Legal Stuff applies. Go to virginmedia.com.

Free tablet offer: Offer available to new customers only (subject to status and credit checks). 18-month minimum term contract applies. Free Samsung Galaxy Tab 4 tablet with Big Kahuna Sports + Movies. May not be used in conjunction with any other offer unless stated by Virgin Media. Availability subject to stock. One free tablet per household. Samsung RRP for Galaxy Tab 4 £139.99. You must supply an email address at sign-up, if you fail to supply an email address you will not receive a Samsung Galaxy Tab 4. The tablet will be dispatched 28 days after installation via MicroP an approved third party supplier . If you cancel your order before installation, you will not be eligible for the Samsung tablet. If you cancel or downgrade within your minimum term contract to a bundle with a lower value than Big Kahuna after 28 days of sign-up we reserve the right to charge you for the value of the tablet quoted above. The free gift is not exchangeable or redeemable for cash or other goods or services. Warranty and service: For any faults outside of the first 28 days, a warranty of 1 year is provided by the manufacturer. Visit this page for more details.

Big Welcome Discounts: Only available to new customers. Offer is from £4.50 off cable bundle price a month, for 12 months. Offer only available with a Virgin Phone line for £16.99 a month, together with an 18-month minimum term contract for your cable services. £49.95 set-up fee applies. We reserve the right to withdraw this offer at any time. Prices are subject to change. This offer may not be used in conjunction with any other offer unless stated by Virgin Media. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the discount if you change any part of your offer package. Virgin Media’s standard prices apply after 12 months. If you cancel during your minimum contract period an early disconnection fee will apply.Free set-up online: 18-month minimum term contract applies. Offer available to new customers taking broadband up to 50Mb, up to 100Mb or up to 152Mb with a phone line; or broadband up to 50Mb, up to 100Mb or up to 152Mb and TV M, M+, L or XL with a Virgin Phone line. £49.95 set-up fee applies to broadband, TV, phone and mobile SIM when purchased on its own, or if not purchasing online. May not be used in conjunction with any other offer unless stated by Virgin Media.£319.95 first year saving: Based on taking the Big Kahuna Sports and Movies bundle. 12-month discount worth £180, free set-up worth £49.95 and free extra HD box worth £6.50 a month (first year saving of £78).
12-month Big Bang offer: Only available to new customers. Offer is £5 off the Big Bang bundle price a month, for 12 months. Offer only available with a Virgin Phone line for £16.99 a month, together with an 18-month minimum term contract for your cable services. We reserve the right to withdraw this offer at any time. Prices are subject to change. This offer may not be used in conjunction with any other offer unless stated by Virgin Media.

12-month Big Connection Bundle offer: Only available to new customers taking the Big Connection Bundle only. Offer is £8.75 off cable bundle price a month, for 12 months, standard prices apply thereafter (currently £17.50 per month). Prices may go up during your minimum contract term. Offer only available with a Virgin Phone line for £16.99 a month. May not be used in conjunction with any other offer unless stated by Virgin Media. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the discount if you change any part of your offer package. If you cancel during your minimum contract period an early disconnection fee will apply.

12-month Big Kahuna Bundle offer: Only available to new customers taking the Big Kahuna Bundle Only. Offer is £16.00 off cable bundle price a month, for 12 months, standard prices apply thereafter (currently £49 per month). Prices may go up during your minimum contract term. Offer only available with a Virgin Phone line for £16.99 a month. May not be used in conjunction with any other offer unless stated by Virgin Media. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the discount if you change any part of your offer package. If you cancel during your minimum contract period an early disconnection fee will apply.

Premium channels: Premium channels and package upgrades must be kept for at least 30 days. You must subscribe to Sky Sports and/or Sky Movies in SD to take these channels in HD. Sky Sports News HQ HD not yet available on Virgin Media. Sky Movies Premiere +1 not available in HD.
ᴥ Sky premium HD channels: Sky premium HD channels £7 per month when subscribing to Sky premium SD channels..
þSky Movies On Demand: Over 1000 movies on demand are available to Virgin Media customers from the 6th March 2015.TV channels: Channel line-ups are subject to change. Channels may be subject to change, including regional variations. TV packs currently exclude some teletext services. ITV HD is subject to regional variation. ITV HD is not available where STV HD or UTV HD is available. HD: HD TV set required and V HD/TiVo box connected with HDMI cables required for HD channels. V HD Box may differ from that shown.Catch Up TV: Catch Up TV content available for seven days after broadcast. Catch Up TV is Virgin Media’s pick of the week’s TV.¥Watching on your mobile: Virgin TV Anywhere: Content available to view depends on TV package. Not all channels from relevant pack available. Selected programmes may not be available to view. Virgin TV Anywhere app: Only available to TiVo customers with compatible device (currently iOS devices and selected Android™ mobiles and tablets only). Sky Sports & Sky Movies: Only available via the Sky Movies and Sky Sports apps (iOS only) or websites to customers who subscribe to these channels.Virgin TV Anywhere: Content available to view depends on TV package. Not all channels from relevant pack available. Live streaming and On Demand available in the UK with broadband or Wi-Fi internet access only. Access via PC, Mac or TV Anywhere App (TiVo customers only). TiVo tools for TiVo customers only. Minimum 800Kbps recommended per device accessing the service concurrently. UK only. Maximum of 2 devices. Selected content may not be available to view. Virgin TV Anywhere App: Only available to TiVo customers with compatible device (currently available on iPad, iPhone, iPod touch, and selected Android™ mobiles and tablets only). End User Licence Agreement applies. Visit virginmedia.com for full terms and conditions.Sky Movies & Sky Sports website and apps: Only available via the Sky Movies and Sky Sports apps or websites to customers who subscribe to these channels. Sky Movies app only available on iOS 6 and above, and Android 4.x. Sky Sports app only available on iOS 6 and above. Separate End User Licence Agreements and terms and conditions apply to the Sky Movies and Sky Sports apps and websites'. UK only. Maximum of 2 devices. Selected content may not be available to view.On the go – Virgin TV Anywhere, Sky Movies & Sky Sports: UK only. Maximum 2 devices. Selected content may not be available to view. Virgin TV Anywhere: Content available to view depends on TV package. Not all channels from relevant pack available. Live streaming and On Demand available in the UK with broadband or WiFi internet access only. Access via PC, Mac or TV Anywhere App (TiVo customers only). TiVo tools for TiVo customers only. Minimum 800Kbps recommended per device accessing the service concurrently. Multi-room: Not all channels are available with multi-room streaming. See list of channels available.∞ Multi-room streaming: If you are using Powerline, subject to your household electrics supporting the required network speed. Multi-room streaming is only available on selected channels. View full channel list.TV On Demand: Once purchased, all chargeable On Demand content must be viewed within 48 hours. Sky Anytime and TV On Demand content you receive depends on which TV package you take.Movies On Demand: FilmFlexOn Demand movies are pay by title. Music On Demand: Music On Demand is included with TV size: XL or pay per video with TV sizes: M+ and L.Sky Sports HD & Sky Movies HD: You must subscribe to Sky Sports and/or Sky Movies in SD to take these channels in HD. Sky Sports 3 HD and Sky Sports 4 HD are not included. Sky Movies Premiere +1 not available in HD. It's £7 a month for Sky Sports and Sky Movies in HD.Sky Sports: The F1 Logo, F1, FORMULA 1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX and related marks are trademarks of Formula One Licensing BV, a Formula One group company. All rights reserved.3D On Demand: A 3D TV, a V HD Box, an HDMI cable and 3D glasses that are compatible with the TV are required to view content in 3D.TiVo: The monthly TiVo charge is £5 per TiVo box (on top of your M+, L or TV XL package). Content available to view depends on your TV package. TiVo box remains property of Virgin Media. Information about your TiVo use: By having the and/or using the TiVo service you give us your consent to use your viewing information to personalise your TiVo experience (in addition to the other purposes set out in our privacy policy). We may share this information with third parties in an aggregated form. This will not personally identify you. This aggregated data may be used by those third parties for marketing purposes. TiVo, WishList and the Thumbs Up logo and the Thumbs Down logo are trademarks or registered trademarks of TiVo Inc. and its subsidiaries worldwide.TiVo features: Record three shows and watch a fourth you recorded earlier. Music on Demand is not discoverable by the search function.New customers: 500GB TiVo box activation is worth £49.95. 1TB TiVo box activation is worth £99.95. If you take a 500GB TiVo box as your first box, the activation fee will be waived. If you take a 1TB TiVo box as your first box, we will reduce the activation fee to £49.95.

Speed: Speeds referred to are download speeds. Minimum computer requirements apply. Speed of internet connection assumes components working at optimum speed and capacity. Range of wireless equipment can vary according to your home environment.Super Hub: Available to new customers taking our broadband services (subject to status and credit checks). Super Hub provided free while you are a subscriber. Wireless-enabled equipment required. Equipment remains property of Virgin Media.Super Hub test: Based on independent research (Farncombe), Virgin Media’s new Super Hub outperformed competitors on speed over a variety of ranges. The new Super Hub was benchmarked against competitor hubs from TalkTalk, EE, Sky and BT. See www.virginmedia.com/superhubtests for details.Downloading: Copyright owner's permission may be required for the downloading of music. ‡Up to 50Mb: On average 5x faster than Regular Broadband: "Regular Broadband": (ADSL2+ over 10Mb, excludes fibre products) average speed of 9Mb. Ofcom’s review of UK broadband speeds published in October 2014, based on Ofcom May 2014 tests. Virgin Media peak average speed of 49.4Mb (as at September 2014). See virginmedia.com/ourspeeds for details. 4x faster, Virgin Media vs Sky & BT’s regular broadband: ADSL2+ peak average speed of 10.1Mb (BT) and 9.7Mb (Sky). Ofcom’s review of UK broadband speeds published in October 2014, based on Ofcom May 2014 tests. Virgin Media peak average speed of 49.4Mb (as at September 2014). See virginmedia.com/ourspeeds for details.~ Up to 100Mb : On average 9x faster than Regular Broadband: "Regular Broadband": (ADSL2+ over 10Mb, excludes fibre products) average speed of 9Mb. Ofcom’s review of UK broadband speeds published in October 2014, based on Ofcom May 2014 tests. Virgin Media peak average speed of 88.39Mb (as at September 2014). See virginmedia.com/ourspeeds for details. 8x faster, Virgin Media vs Sky & BT’s regular broadband: ADSL2+ peak average speed of 10.1Mb (BT) and 9.7Mb (Sky). Ofcom’s review of UK broadband speeds published in October 2014, based on Ofcom May 2014 tests. Virgin Media peak average speed of 88.39Mb (as at September 2014). See virginmedia.com/ourspeeds for details.º Up to 152Mb: On average 12x faster than Regular Broadband: "Regular Broadband”: (ADSL2+ over 10Mb, excludes fibre products) average speed of 9Mb. Ofcom’s review of UK broadband speeds published in October 2014, based on Ofcom May 2014 tests. Virgin Media peak average speed of 115.91Mb(as at September 2014). See virginmedia.com/ourspeeds for details. 11x faster, Virgin Media vs Sky & BT’s regular broadband: ADSL2+ peak average speed of 10.1Mb (BT) and 9.7Mb (Sky). Ofcom’s review of UK broadband speeds published in October 2014, based on Ofcom May 2014 tests. Virgin Media peak average speed of 115.91Mb (as at September 2014). See virginmedia.com/ourspeeds for details.†Average broadband speed data: All average download speed data comes from Ofcom’s review of UK broadband speeds published in October 2014, based on Ofcom May 2014 test results. These ranges reflect the speeds that would be achieved 95 times out of 100 if the exercise was repeated with different panellists. If the range of two operators overlap, then these operators offer comparable performance. They are not a description of the range of speeds actually measured. Speeds tested over a 24 hour period through a wired connection for one PC. Customers may experience slower speeds when multiple devices are connected and using broadband wirelessly. #UK's fastest broadband: Fastest download speeds widely available in the UK to consumers according to 2014 Ofcom report. Ofcom’s review of UK broadband speeds published in October 2014, based on Ofcom May 2014 test results. Virgin Media vs major UK ISPs (average download speeds).Digital Home Support: For service Terms and Conditions visit virginmedia.com/dhs.Metro WiFi: Activation required. WiFi services available in the station only. Use of WiFi is subject to Virgin Media’s terms and conditions.F-Secure SAFE: F-Secure SAFE not available on BlackBerry. iOS and Windows Phone compatibility coming soon.WiFi speeds: Customers may experience slower speeds when multiple devices are connected and using wireless broadband. Web Safe: Web Safe is currently available to all new Virgin Media broadband customers signing up from 27th February 2014. Web Safe will not be automatically be set to on. Users can choose and change their settings at any time in My Virgin Media. Once you interact with your settings via the My Virgin Media logged in overview page you will be automatically registered with Web Safe and subject to the global white list. Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online. Virgin Media accepts no responsibility for personal online activity.Reliability: Broadband Genie Home Broadband Survey 2014 broadbandgenie.co.uk/broadband/survey
Service: Lowest relative complaint volumes compared to the other major fixed broadband providers. Ofcom’s Telecoms and Pay TV Complaints Q4 (October to December) 2013, published March 2014.
Customer Satisfaction: Highest relative score compared to other major ISPs. National Customer Satisfaction Index (NCSI-UK) Results, ISPs, Q1 2014.Cloud: Terms and conditions apply, go to virginmedia.com/vmcloudterms.
WiFi on the Tube: Activation required. WiFi services available in the station only. Use of WiFi is subject to Virgin Media’s terms and conditions

ˇCall costs: For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.Phone line rental: Line rental is currently £16.99 a month.Line Rental Saver: £164 for 12 months' Line Rental must be paid in advance by debit/credit card. Available to new and existing customers with a Virgin Media cable phone line. Call charges apply in accordance with your tariff. Not available with other line rental offers or Home Phone talk plan offers. If you cancel Line Rental Saver within seven working days of your order you will get a full refund of your advance payment to the debit or credit card you paid with. Otherwise the advance payment is non-refundable. After 12 months, you will automatically move to standard line rental charges (currently £16.99 a month).Talk Weekends: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), Virgin Mobile numbers and 0870 numbers (not other numbers such as those beginning 084 and 070) starting within the weekend (all day Saturday and Sunday) periods. Re-dial before 60 minutes to avoid call charges. Full details of call charges/connection fees at virginmedia.com/callcosts.Talk Evenings & Weekends: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), Virgin Mobile numbers and 0870 numbers (not other numbers such as those beginning 084 and 070) starting within the evening (7pm to 7am) and weekend (all day Saturday and Sunday) periods. Re-dial before 60 minutes to avoid call charges. Full details of call charges/connection fees at virginmedia.com/callcosts.Talk Unlimited: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), Virgin Mobile numbers and 0870 numbers (not other numbers such as those beginning 084 and 070). Re-dial before 60 minutes to avoid call charges. Full details of call charges/connection fees at virginmedia.com/callcosts.Talk Unlimited Extra: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), 0845 and 0870 numbers (not other numbers such as those beginning 0844, 0871 and 070) and UK mobiles. Re-dial before 60 minutes to avoid call charges. Calls over 60 minutes will, however, be charged at standard rates, except for calls to mobiles which will be charged at 5p per minute. Discounted and inclusive mobile calls are to all UK mobiles. This doesn’t include other services beginning with 07, such as Personal Numbering, Mobile WiFi or Paging services etc. Full details of call charges/connection fees at virginmedia.com/callcosts.Calls to Virgin Mobile numbers: Unlimited calls to Virgin Mobile numbers in the UK are included if mobile numbers have been active in the previous 90 days (i.e. a chargeable call, text or data session has been made). Call categories are aligned with your home phone talk plan. Re-dial before 60 minutes to avoid call charges. Zero-rated tariff: Zero-rated tariff applies to the first hour of direct-dialled calls to numbers beginning 01, 02, 03 and 0870 (not other numbers such as those beginning 084 and 070), starting within the relevant period. Inclusive calls to Virgin Mobile phones in the UK are included if mobile numbers called have been active in the previous 90 days (i.e. a chargeable call, text or data session has been made). Call categories are aligned with your home phone call plan. Re-dial before 60 minutes to avoid call charges. Discounted and inclusive mobile calls are to all UK mobiles. This doesn’t include other services beginning with 07, such as Personal Numbering, Mobile WiFi or Paging services etc.Talk Anywhere: No charges are made for the first (200, 400 or 800) minutes of direct-dialled calls to UK landlines and mobiles, international landlines and mobiles, and 3rd party dial-up ISPs. Usage calculated to nearest second and accumulated over your monthly billing cycle. Standard rates and connection charges apply: (a) when monthly call usage limit has been reached; (b) at all times for all other chargeable calls. Unused minutes carry forward for one month only. You must keep your Talk Anywhere package for at least 30 days. Fair usage policy applies.Talk Mobile £2: Talk Mobile telephone tariffs apply for those customers paying the additional Talk Mobile £2 monthly subscription (please refer to the calling costs page for details). All calls are subject to a connection charge. Discounted and inclusive mobile calls are to all UK mobiles. This doesn’t include other services beginning with 07, such as Personal Numbering, Mobile WiFi or Paging services etc. You must keep your Talk Mobile package for at least 30 days. Further terms and conditions apply, see virginmedia.com for details. Talk International £2: Talk International £2 call charges apply for those customers paying the additional Talk International £2 monthly subscription (please refer to the calling costs page for details of subscription and call charges). Where there is no call charge specified the landline charge will apply. All calls are subject to a connection charge. You must keep your Talk International £2 package for at least 30 days. Further terms and conditions apply, see virginmedia.com for details. Free Calls to Virgin Media National Directory Enquires (118 180): Free Calls to Virgin Media National Directory Enquiries Service on 118180 are only available from a Virgin Media Home Phone and Virgin Mobile and are included within your tariff; charges apply for calls to 118180 from other operators. Fair Use Policy applies with a maximum of 10 calls per day. You are responsible for making sure that you do not exceed this allowance. If you do exceed the allowance, we reserve the right (at our sole discretion) to charge you for the call (30p per call). Onward connection restrictions apply. Number transfer: Number transfer subject to availability. Where you have requested to keep your existing phone number, if your number has not been ported over within 24 hours of the activation date, you might be entitled to compensation. To find out more, just get in touch with our team on 150 for free from your Virgin Media phone or 0345 454 1111 from another line. For details about how much it costs to call our team, view our calling costs page.∆Inclusive calls to landlines: Your inclusive landline calls are to UK numbers beginning 01, 02 and 03 and 0870. Last Number Recall: Where a charge applies for using 1471 the cost is 19.2 pence, plus the standard call connection and pence per minute rates. You will hear an announcement when you dial 1471 if this charge applies.Ring Back When Free: Dependent on area. Customers in some areas may incur a charge of 35p per use.Caller Display: Availability depends on area.Price disclaimer: Whilst every effort is taken to ensure that current prices are accurately reflected in all literature, including this website, occasionally discrepancies may occur. In the event of conflicting pricing information, the Virgin Phone PDF price guides take precedence.SmartCall: The SmartCall app is available to home phone cable customers only with a compatible talk plan. Not for commercial use. You can only register a maximum of two devices per account. Eligible devices apply - see website for details. WiFi connection required. Acceptable use policy applies. Call categories aligned to your talk plan. Inclusive outbound calls only - you cannot make chargeable calls outside of your talk plan. UK call times apply when using SmartCall abroad. SmartCall cannot be used to make calls to the Emergency services (999 and 112). Further legal stuff applies.

General: Phones subject to availability. From 2015, your Pay Monthly Standard Contract & Freestyle Airtime Contract will be adjusted every year on your July bill by the Retail Price Index (RPI) rate of inflation announced in the May before. Included in your tariff (subject to the allowance specified): UK calls to UK landlines (beginning 01, 02, 03) & UK mobile networks. Calls and texts to Jersey, Guernsey and Isle of Man mobiles not included. UK texts and data only. You should expect speeds delivered up to 384kbps (3G), actual speeds experienced may be higher or lower and will vary by device and location. You cannot share your data connection with other devices - known as "Tethering" - or use your phone for peer to peer file sharing. Acceptable use policy applies. Calls to 08 (incl. 0870 and 070) numbers not included in monthly allowance (other than those included in the unlimited 08 tariff ) and cost up to 41p and £2.50 a minute respectively in the UK (see our tariffs for details). Pay Monthly service terms apply.Freestyle Contracts: Based on a 24 month consumer credit agreement with Virgin Media Mobile Finance Limited for the phone, and a 30 day rolling Pay Monthly Airtime Contract with Virgin Mobile Telecoms Limited. You must pay off your loan in full in order to upgrade your handset. Credit subject to status, credit check and payment by direct debt. 18+. Terms and Conditions apply. Virgin Media Mobile Finance Limited is authorised and regulated by the Financial Conduct Authority under register no. 626215. Registered office: Media House, Bartley Wood Business Park, Hook, Hampshire, RG27 9UP. Registered in England and Wales no. 9058868. Standard Contract: 24-month contract. Credit check and payment by Direct Debit required. Early disconnection fees apply. Mobile general: Phones subject to availability.Phones: BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™ and related trademarks, names and logos are the property of Research In Motion and are registered in the U.S. and countries around the world. Android™ and Google are trademarks of Google Inc.
Prices: These prices require you to use eBilling. For monthly price with paper bill add £1.50. Credit check & payment by Direct Debit required.
Delivery: Handsets are delivered free of charge. A 99p delivery charge applies for SIM Only orders (free for Virgin Media Cable customers).
Unlimited 0800/45/70/08 calls: No call charges apply to the first 60 minutes of eligible call types. Re-dial before 60 minutes to avoid call charges.
Tariff Movement: The new allowance and price will apply from your next monthly package for remainder of the minimum term.
Pay Monthly SIM Only: 30-day minimum contract applies to Virgin Media cable & National customers, 12 month minimum contract for Non-Virgin Media customers.
Money back guarantee: Our 14 day Customer Satisfaction Guarantee lets you exchange your joining pack or phone for a different one of the same value or get a full refund, less any airtime you’ve bought. Prepaid packaging will be provided to post it back. Pay As You Go customers will be charged for any airtime used according to our Pay As You Go tariff. Pay Monthly customers will be charged for any airtime used. Calls and texts prior to return will be charged at 31p per minute and 13p per text.
Virgin Media customer exclusive tariffs and £120 saving: Available to Virgin Media cable customers only taking at least one cable product. £120 saving based on £5 monthly saving. Cannot be combined with any other discount or promotion. Discount applies for minimum term of Pay Monthly mobile contract only, subject to continuing eligibility. Eligibility: These mobile tariffs are only available to Virgin Media customers who subscribe to at least one of the following Virgin Media cable services: television, residential phone or broadband (the "Services"). If you no longer subscribe to any of the Services you will not be eligible to receive the exclusive tariffs. You will then revert to the standard Virgin Mobile tariff closest in value to your tariff the month after your Services end or at the end of any fixed term contract you have entered into for the mobile services.
Inclusive calls to Virgin Mobile numbers: Calls to Virgin Mobile numbers are free for the first 60 minutes. Calls to 'active' Virgin Mobile numbers are included as part of the 'unlimited' portion of your landline call package. As with your landline calls, re-dial before 60 minutes to avoid call charges. To be 'active', the Virgin Mobile number called must have originated a chargeable outbound call, SMS or data session within the previous 90 days. Remember that if you call a Virgin Mobile number that is roaming overseas, that number will still be charged any applicable roaming tariff, even though your part of the call may be free. Please note that new activations (e.g. new connections or numbers ported into Virgin Mobile) may take up to 72 hours to be recorded by our landline billing systems. Calls made prior to the number being recorded will be charged at the standard rate.
Mobile Broadband: Usage amounts given as example only. Credit check and payment by Direct Debit required. 2 or 18 month contract. If you cancel during the contract you will incur an early disconnection fee. Data bundle is for use within the UK only. Access and speeds are subject to network coverage. Voice-Over-Internet Protocol is not supported. If your use exceeds your monthly allowance you will be charged at the out-of-bundle rate of £15/GB. Roaming charges apply to your use outside the UK. Pay Monthly terms of service apply. Mobile WiFi device required with upfront fee of £39.99. For full terms and conditions visit virginmobile.com/legalstuff.
1GB Mobile Broadband: Eligibility: Available with either Virgin Media cable broadband size: L, XL or XXL. Offers are subject to status and credit checks. Conditions: If during your mobile broadband contract term you terminate your Virgin Media home broadband service, you will no longer be eligible for the exclusive mobile broadband tariff and your 1GB monthly payment will increase to the current price for non-home customers for the remainder of the 12 month term. General: 12 month mobile broadband contract applies. Offer not available with any other offer unless explicitly stated. Further legal stuff applies to Virgin Media home broadband, see virginmedia.com Terms and conditions of service apply to Virgin Mobile Broadband.
Home phone: Inclusive calls to Virgin Mobile numbers: Calls to Virgin Mobile numbers are free for the first 60 minutes. Calls to 'active' Virgin Mobile numbers are included as part of the 'unlimited' portion of your landline call package. As with your landline calls, re dial before 60 mins to avoid call charges. To be 'active', the Virgin Mobile number called must have originated a chargeable outbound call, SMS or data session within the previous 90 days. Remember that if you call a Virgin Mobile number that is roaming overseas, that number will still be charged any applicable roaming tariff, even though your part of the call may be free. Please note that new activations (e.g. new connections or numbers ported into Virgin Mobile) may take up to 72 hours to be recorded by our landline billing systems. Calls made prior to the number being recorded will be charged at the standard rate.
Pay As You Go: Customers must have some credit on their account in order to join Big Talk or Big Data & Texts. Joiners bonus of free texts and data or free calls are valid for 45 days or until used if sooner. Joiners bonus will be applied once per account only. You may not change your tariff without our agreement. Once changed, you may not be able to migrate back to your previous tariff. Top ups made prior to joining these tariffs will not count towards monthly rewards. The total value of top-ups in a month will determine the value of the reward. Free texts, minutes and data are added on the first day of the month following the top-up(s) & are valid for one month or until used if sooner. Minutes are for UK landlines (beginning 01, 02, 03) & UK mobile networks. Texts are person-to-person within the UK (text message delivery notifications not included.) Data within the UK only. You should expect speeds delivered up to 384kbps (3G), actual speeds experienced may be higher or lower and will vary by device and location. You cannot share your data connection with other devices - known as "Tethering" - or use your phone for peer to peer file sharing, instant messaging or making internet phone calls. Calls to 08 (incl. 0870) & 070 numbers not included and cost up to 41p and £2.50 per min. respectively in the UK (see our tariffs for details). Unlimited Virgin Mobile to Virgin Mobile calls will be added on the first day of the month following the top up(s) and are valid for one month or until used. You must register your handset to get Big Talk, Big Data & Text to get registered visit virginmobile.com/youraccount. PAYG service terms apply.
BlackBerry® Pass: Pay As You Go BlackBerry® passes (either weekly £2 or monthly £5). Buy a pass to access BlackBerry® Mail, Messenger and Mobile Web services on Pay As You Go. Passes last until midnight on the 7th day for a weekly pass and midnight on the 31st day for monthly pass. UK use only.
The UK’s biggest 3G network: Based on total number of 3G transmitters for for 3G signal using the EE network.
Guaranteed next day replacement: Applies to all claims accepted before 6pm Sunday to Friday.
Mobile Rescue: Works on most mobile phones. If your phone's not compatible, you'll be fully covered without Mobile Rescue if you have Virgin Mobile insurance.
Metro WiFi: Activation required. WiFi services available in the station only. Use of WiFi is subject to Virgin Media’s terms and conditions.