This is done through the City Clerk at 813-780-0000. Reservations are required at both facilities. There is no charge to use Wickstrom Stage. To check for availability please visit the Alice Hall page.

All city ordinances can be accessed on the Code of Ordinances page. All city agendas and minutes can be found on the Agenda & Minutes page, they are easy to download and print at your convenience. If you are still in need of any copies you may contact the City Clerk. If research is required a nominal fee is charged for the time as well as the copies.

In order to speak before City Council, please provide written documentation regarding the subject you wish to address. This provides adequate time for research to provide help for you. The request should be submitted to the City Clerk by 5 p.m. the Wednesday before the Monday meeting.

The terms are for three years. The City Council is comprised of 5 members. Each Council member holds one seat. Seats are numbered 1 through 5. Candidates may not seek election for more that one seat and are elected at large. The candidate receiving the most votes among those seeking election to a particular seat shall occupy the seat for the term.

The regular election of the Mayor and City Council members is held the second Tuesday of April each year. Qualifying is in February preceding the April election. The qualifying official for the City is the City Clerk. In even number years the Mayor and Seat 2 are elected. In odd number years Seat 1, 3, 4 and 5 are elected. Mayor and City Council receive a $6,000 per year honorarium paid bi-annually.

Because of the volume of inspections, we are unable to provide an estimated time of arrival for our inspector; however, his normal field hours are from 7:00am - 3:30pm. If the inspection has been carried over from the previous workday, the inspection will be given priority on the morning of the next work day.

Permits vary in price depending on: the work being done, the size of the project, and the number of trades, such as Forex Trading. View Forex Trading to learn more. For an estimated cost, contact the Building Department at 813-780-0020 for this information.

Through donations of local businesses, the Zephyrhills Fire Department provides low income families with battery operated smoke detectors at no charge. If the family is unable to install the smoke detector, assistance can be provided.

The Zephyrhills Public Library is a City of Zephyrhills funded facility. In 1999, the library, together with the Pasco County Library System, formed the Pasco County Library Cooperative in order to offer residents of Pasco County a broader base of services. The same library card is used at the Zephyrhills library and the county libraries.

If you live, work, or go to school in Pasco County you can get a free Library Card. Bring something with your name and Pasco County address (see examples below). Juveniles under 16 must have parental/legal guardian approval.

Acceptable forms of ID include:

Cancelled mail in your name

Certificate of Residency

Florida ID Card

Florida Voter's Registration

Pasco County Business License

Pasco County Employee ID

Pasco County Property Tax Receipt

Pasco School ID

Personal Checkbook

Unexpired Florida Driver's License

Utility or Telephone Bill

If you do not have anything with proof of address on it, you can still sign up for a library card with a provisional "unverified" status, allowing patrons to borrow 2 books.

The vast majority of the City’s metering infrastructure will soon reach the end of its reliable life cycle. In order to ensure the accuracy of billing and water system consumption data, installing new meters is necessary.

Representatives are available Monday through Friday, 8 a.m. to 5 p.m. at 844-739-4959. After business hours, for emergency water and sewer service, please call: 813-714-6309 for water emergencies or 813-714-6307 for sewer emergencies.

Yes, as long as the pet is under your complete control and on a leash (City Ordinance #649). Pets are not allowed in playground areas or on athletic fields. We do ask that pet owners clean up after their pets.

The deadline to submit an application to the Planning Department is the last business day of the month by 4:00 pm. Once a complete application is submitted, the planning department will begin review and schedule the application for the appropriate Site Plan Review Meeting.

A permit must be obtained to remove trees on non-residential properties. Applications are available on the city's website. Application fees are $100 and additional removal fees may apply. Please contact the Planning Department for more information.

A COA is required for work to facades of historic homes in Zephyrhills. Our COA Matrix provides information on the types of work that require a certificate of appropriateness as well as the level of review required for approval. To find out if your home is designated as historic or as a contributing structure to the Zephyrhills Historic District, please view the historic district map or contact Historic Preservation Officer at 813-780-0002.

Yes. All new construction should have the zoning and use verified with the Planning Department prior to work commencing. Additionally, many vacant lots are located with the CRA and Historic Districts which have specific design standards that must be followed.

Call the Police Department at 813-780-0050 or submit a "Request for Action" explaining the situation. Your request will be assigned to an officer for traffic monitoring and increased visibility in your area.

The Zephyrhills Police Department provides officers with slim-jims for unlocking vehicles; however, a waiver must be signed prior to an officer unlocking the vehicle. Appropriate identification and proof of vehicle ownership is necessary. If the officer is unable to unlock the vehicle, a list of licensed locksmiths can be provided for further assistance.

If you have reason to believe the Zephyrhills Police Department may have property belonging to you from a loss or theft, you can contact the Evidence/Property Section at 813-780-0050 x.3325 or x.3326, Monday through Friday 8 a.m. to 4 p.m.

If you receive a Uniform Traffic Citation, you must follow the directions on the back of the citation. You must pay the citation within thirty (30) days or elect a court date to contest the citation. If you cannot pay the citation, you must contact the Clerk of Circuit Court within the thirty (30) days to make payment arrangements at:

Yes, Zephyrhills Police Department provides fingerprinting services on Tuesdays only from 10 a.m. to 2 p.m. There is a nominal fee of $5 per card, which must be paid by cash, check, or money order, and you must have your own fingerprint card(s). For additional information, please contact Community Services at 813-780-0050 x.3329.

If you are interested in employment with the Zephyrhills Police Department, fill out the Police Department Application, or by contacting City Human Resources Department at 813-780-0012. Law enforcement officer applications are provided to Florida-Certified law enforcement officers or out-of-state police officers with at least 1 year sworn experience. Law Enforcement Reserve I and Reserve II applicants must fill out the standard law enforcement officer application.

If you feel an employee from the Police Department, whether it is a police officer, communications officer or a records clerk please feel free to write to the Chief of Police or just notify a supervisor so the employee can be recognized.

No. If you are within the City of Zephyrhills, you do not need a permit. If you live outside the City of Zephyrhills jurisdiction, you will need to contact the Pasco County Sheriff’s Office regarding an alarm permit.

Yes, but they are local background checks and only cover the City of Zephyrhills. If you are in need of a local background check, you can visit Records at the Zephyrhills Police Department between 8am and 5pm Monday through Friday.

Call the Public Works Department at 813-780-0022 or submit a request for service. Staff will make a site visit to inspect the tree for maintenance or removal. Tree removal must be requested by the property owner and meet the City's criteria for removal and be approved by the Public Works Director.

No, these signs create a false sense of security for parents and children. Motorists pay little attention to the signs, especially motorists that travel the street frequently. The use of these signs has long been abandoned as these signs suggest that playing in the street is acceptable behavior.

No, speed bumps are severe physical traffic control devices, they can be up to 6 inches high, up to 2 feet wide and stretch across the entire roadway. Due to their abrupt rise and required low speed, they can be hazardous to motorists and bicyclists alike.

Yes. If the bill is not paid in full within thirty-one days, your water will be disconnected for non-payment. To reinstate you must pay the past due bill in full and a delinquent fee by 4:30 p.m. Monday through Friday.

At the counter in customer service, in the drop box at the 8th Street entrance or you may use the drive through window, which is located between the City Hall and the Library buildings. You must have your account number or payment slip with you to use the drive through window. You may also pay through your bank’s e-billing website; please allow for 5 to 7 business days for the City to receive payment or pay by credit card online via the online bill pay website.

You will receive an email from MCC Advantage with your bill attached or if you pay online with credit card via the online bill pay website you will receive an e-bill directly from the City. Check your spam to ensure you are able to receive the e-bills.

Payment Options

By phone by calling, toll free, at 877-583-7933 between 8 a.m. and 5 p.m.

By phone by calling, toll free, at 877-583-7933 at any time using our automated system - you will need your account number

In person between 8 a.m. to noon & 1 to 4 p.m. We have a drop box available anytime. In person payments can be made at City Hall, which is located at:5335 8th StreetZephyrhills, FL 33542

For all payments you must reference your account number.

Mailing a Payment

If you mail in your payment, please use the preprinted address on the remittance coupon included in your bill. Simply complete the coupon and mail it back in the return envelope provided with your payment. This address is a secure bank location and will expedite your bill payment process.

Once the documents have been submitted, call the Customer Care at 877-583-7933 to complete the move in and pay the deposit. Customer Care will arrange for a service worker to turn your water on within 24 hours.

Seasonal Customers

For seasonal customers returning to Zephyrhills, contact Customer Care within seven business days of your return.

To turn off services, email Customer Care or call us, toll free, at 877-583-7933 prior to the date you wish to have services discontinued. This includes seasonal customers who plan on returning after a period away. Failure to turn off services after vacating may result in you being responsible for utilities used by others.

Unusually high water usage may be the result of an increase in your use, a water leak, or an error in the meter reading. If you changed your pattern of use (for example, have a new house guest during the billing cycle), your bill would increase due to the extra water used.

Rereading the Meter

If you have not made any major changes to your pattern of use, the next step is to investigate if your meter was misread. You can email the Customer Care center or, call toll free, at 877-583-7933, who will arrange for a service worker to reread your meter. If, after rereading, we find that the meter was correctly read the first time, there will be a charge for the reread. If, however, we find an error in our read, we will adjust your bill and there will be no charge for the reread.

If the meter was read correctly, the high usage is probably from a leak. It is important to find and correct any leaks as the cost of the water of any leak after passing the meter is the customer’s responsibility. For more information on how to determine if you have a leak and where the leak may be, please see the Environmental Protection Agency website.

If you find you have a leak, and have to hire a service fix it, you may be able to have your water bill adjusted. We established this program to encourage fixing of leaks, and to mitigate your expense. Please email our Customer Care or call us, toll free, at 877-583-7933 to ask for a leak adjustment.

At the time your customer data was added to our new billing service provider, FATHOM, a system limitation prevented more than one meter per account. This has been resolved and FATHOM is in the process of combining accounts, which will restore your water account to a single bill like it used to be. In the interim, you may receive two bills in one envelope. Please pay both bills separately.