Help Article

Before June 30th, 2018 PayPal is requiring all account users to update their browsers to remain compliant with new security standards. You will not be able to access your PayPal account after June 30th if your browser isn’t updated. Learn how to upgrade your browser.

How do I confirm my credit or debit card?

Click the confirm card link (if you don't see the link, you don't have to complete this process).

Read the information on the confirm credit card page and click OK.

PayPal will send a $1.95 USD charge to your card. After the card is confirmed, we will immediately refund the card. Your card issuer will credit your card balance within 30 days from the date of the refund.

The charge appears on your card statement with a 4-digit code and the word PAYPAL. If you view your card statements online, you can check for the code in a few days. Otherwise, check for the code when you receive your next statement in the mail.

If you do not act to confirm your card by entering int he 4-digit code (or your card cannot be confirmed), the charge will be refunded 75 (60 days in Brazil) days from the date of the charge. Based on certain jurisdictions (such as Brazil), the credit may not actually post to your card for up to 30 additional days.

If you remove your card or close your account during the time frames above, the return of the credit may not process. In these instances, you may need to contact PayPal Customer Service to have the charge refunded.

We ask you to confirm your card to verify you are the card owner.

Here's how to confirm your card:

Click Profile beside "Log out" and select Profile and settings.

Click My money.

Click Update beside "Debit and credit cards."

Click Link and confirm my card.

Click Save and Continue.

PayPal will send a $1.95 USD charge to your card. After the card is confirmed, we will immediately refund the card. Your card issuer will credit your card balance within 30 days from the date of the refund.)

The charge appears on your card statement with a 4-digit code and the word PAYPAL. If you view your card statements online, you can check for the code in a few days. Otherwise, check for the code when you receive your next statement in the mail.

If you do not act to confirm your card by entering int he 4-digit code (or your card cannot be confirmed), the charge will be refunded 75 (60 days in Brazil) days from the date of the charge. Based on certain jurisdictions (such as Brazil), the credit may not actually post to your card for up to 30 additional days.

If you remove your card or close your account during the time frames above, the return of the credit may not process. In these instances, you may need to contact PayPal Customer Service to have the charge refunded.

We’re sorry, the page you’re looking for is no longer available. Please try your search again in our Help Center if you have a question or want to contact us.

Related Articles(1-5of19)

How do I change the expiration date of my debit or credit card?Visa and Mastercard expiration dates will automatically be updated in PayPal using the Visa and Mastercard update feature offered to all card holders. If you have a different card, please use the steps below to update your expiration date. Here's how to change your card's expiration date: Click How do I remove a debit or credit card from my PayPal account?Here's how to remove a credit or debit card: Click Wallet at the top of the page. Click the card you want to remove. Click Remove card. A few things to keep in mind: You cannot remove a card if you have a pending transaction or if your card How do I link a debit or credit card to my PayPal account?Here's how: Click Wallet at the top of the page. Click + Link a card or bank. Click Link a debit or credit card. Fill in your card details and click Link Card. In some cases, in order to ensure you're the card owner, we may ask you Do I have to confirm my debit or credit card before I can use it with PayPal?If you linked your debit or credit card to your PayPal account and see a "confirm credit card" link next to your card details, you'll need to confirm your card before you can use it with PayPal. We sometimes ask you to complete this step to ensure the Where do I find the PayPal code to link and confirm my debit or credit card?You can find your 4-digit PayPal code on your debit or credit card statement next to or near the charge amount. Your code will look like this in the item description section of your statement: PayPal*1234 CODE or PP*1234 CODE Please allow 2 to 3 business days for Do I need a bank account, debit card, or credit card to set up my Money Pool?No, you only need a PayPal Personal account. If you want to transfer the money you receive, just add a bank account to your PayPal account. Do I get charged a cash advance fee when I use my credit or debit card to make a payment?No. When you use your credit or debit card, you will not be charged a cash advance fee for sending money for goods or services. Payments made as a gift or to friends and family are charged a fee that the sender can either pay themselves or opt My PayPal Business Debit Mastercard® no longer works because it is damaged. How do I receive a replacement debit card?Please call PayPal Debit Mastercard Activation Support and we will help you get a replacement. U.S. and Canada: (866) 888-6080 International: (402) 935-2017 Your replacement PayPal Business Debit MasterCard is automatically sent to your confirmed address about 30 days before your cards expiration date. Your card will remain How do I view or edit my account information?Your profile summary for your PayPal account contains your registered personal and financial information, including your bank and debit or credit details, registered phone numbers, email addresses, and street addresses. In your profile, you can add additional cards, bank accounts, email addresses or street addresses, phone numbers and Which PayPal credit or debit card product should I sign up for? Additional information and overviewsAs a PayPal customer, you may be eligible for one of several PayPal card products. PayPal Credit PayPal Credit is a digital line of credit that allows you to shop everywhere PayPal is accepted. PayPal Credit is for online purchases only; you won’t be provided a physical card. Money Pools Overview and Frequently Asked QuestionsMoney Pools are an easy and fast way to collect money with friends. Whether you need to raise money for a holiday, a group gift, or for regular shared expenses, just create a Money Pool and share it with your friends and family. Please note that you’re responsible How can I get a refund on a Samsung Pay purchase?Each store has its own refund policies. If you have your printed receipt, the cashier will likely process a refund as they would for any other purchase. If you don’t have a printed receipt, try tapping your phone on the payment reader or show the cashier the last Why do I need to create a PIN for Samsung Pay?Just like with any debit card, you may need to enter a PIN in the payment terminal to authorize certain payments. You can set or change your PIN in the Samsung Pay section of the PayPal app on your mobile device or from PayPal.com. Need more help? Why How can I get a refund on a Google Pay purchase?Each store has its own refund policies. If you have your printed receipt, the cashier will likely process a refund as they would for any other purchase. If you don’t have a printed receipt, try tapping your phone on the payment reader or show the cashier the last Why do I need to create a PIN for Google Pay?Just like with any debit card, you may need to enter a PIN in the payment terminal to authorize certain payments. You can set or change your PIN in the Google Pay section of the PayPal app on your mobile device or from PayPal.com. Need more help? How How do I void a payment through my PayPal powered by Braintree Control Panel?If you have received a payment and need to void it you can do so within your PayPal powered by Braintree control panel. You have the ability to void a credit card or debit card payment when it's still awaiting settlement. Here's how to void a payment in Where can I use PayPal with Samsung Pay?You can use your PayPal account with Samsung Pay in 3 ways: To make purchases at any in-store merchant that supports Mastercard Contactless Payments, magnetic stripe payments, or when shopping in an app. When shopping in-store or through an app, Samsung Pay uses your PayPal balance. Don’t have Where can I use PayPal with Google Pay?You can use your PayPal account with Google pay in 3 ways: To make purchases at any in-store merchant that accepts Mastercard/Discover Contactless Payments, when shopping in an app, or when you use the Chrome mobile web browser to checkout. When shopping in-store or through an app, Google How do I request a refund?You can request a refund of a completed payment by sending the seller an email. Ask the seller to go to the Transaction Details page for your transaction and click Issue a refund. You can request a refund up to 180 days after you pay for your item.