Refund / Cancellation Policy

A cancelled lesson is a lesson slot that could be offered to another client.

To cancel a booked lesson you must telephone 07801 063174 Text messages, emails and social media messages ARE NOT ACCEPTED.

Please note:

Lessons booked can be cancelled if 48 hours notice is given. If not, the full lesson fee becomes due.

If less than 48 hours notice is given, but more than 24 hours notice, then 50% of the lesson fee is payable.

Prepaid lessons will automatically be deducted, lesson paid individually willl be invoiced and must be paid before the next lesson can be taken.

Refund of bulk lessons ( 10 hour package) will comprise of the remaining balance less any lessons taken, please note that any lessons taken will be charged at the normal lesson rate, not the
discounted bulk equivalent, there will also be an admin charge of £15.00.

Refunds will be made by electronic transfer only to the original payer details. (if parents pay, parents only will receive the refund)