Web Protect .htaccess

When using the web protect on a directory using CPanel no files are populated to the directory I\'m protecting. No password file, and no .htaccess. I manually created these files and they worked fine, but nothing happened when using Web Protect. What am I missing?

PartnerNOC

[quote:276a2761b6]When using the web protect on a directory using CPanel no files are populated to the directory I\'m protecting. No password file, and no .htaccess. I manually created these files and they worked fine, but nothing happened when using Web Protect. What am I missing?

Thanks!
[/quote:276a2761b6]

What steps did you use? One of our users suffered the same problem until we gently pointed out that they needed to actually create users and save what they did.