Hello, I haven't had a sound on my XA1 since today. Neither on the phone nor on apps like YouTube. When I turn on the "loudspeaker" while on the phone, I hear everything. So the speaker definitely works. But why don't I hear anything when I want to make a normal phone call or why is there no sound with videos? I have already reset the device. Unfortunately it didn't help. Do you have any tips? Thank you
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