In order to receive a refund, the textbook must be in its original package (all shrink-wrapped packages and codes are non-returnable If opened), in new condition and accompanied by a receipt. The sales person has exclusive judgment whether the book is in "new" or "used" condition. Textbooks that were purchased with a credit card or third party payment can only be refunded to that source. Cash refunds will not be given on credit card or third party purchases. Refunds for textbooks purchased by check will be processed nine days after receipt date. A $10 return fee is charged for all textbook returns. Returns for merchandise and clothing are refunded only for exchange or store credit and must be returned within two weeks of purchase. Reference materials, lab manuals, short sessions (less than 7 weeks), and special orders (includes nursing) and books purchased after the return period are not returnable. Other restrictions may apply - please contact the Bookstore for complete details.