Partners

Jam Cruise Partners have the unique opportunity to showcase products and provide interactive experiences in a luxurious and intimate setting before a captive audience for 5 days and nights. Customized activations, product sampling, gift bag inclusion and more are available throughout the ship and throughout the adventure. Contact the Sponsorship Coordinator for more information.

All Jam Cruise 13 concerts, your cabin accommodations onboard the ship, all meals in the main dining room(s) and cafeteria, casual dining throughout the day, non-carbonated beverages (water, non-speciality coffee, tea, juices, etc), and use of the ship’s pools and fitness center.

*In the event that the cost of fuel increases between now and the time Jam Cruise 13 sails, a fuel surcharge will be imposed onto Jam Cruise 13, LLC from MSC Cruises. The fuel surcharge will be added to each passenger, not to exceed $30 per passenger. The surcharge will be applied to the passenger's cabin costs and must be paid in full by January 6, 2015 in order to board the ship for Jam Cruise 13. All passengers will be notified via email if such a fuel surcharge will be added to the cost of the cabin. If such a fee is imposed, the credit card on file for the primary guest will be charged.

While onboard, all alcohol and soft drinks (not including tea, coffee & juices) will be charged to your Sign & Sail card. Upon check-in, you will establish credit for your Sign & Sail card using a Visa, MasterCard, Discover or American Express. You must either put down a credit card or you may open a Sign & Sail card with a $200 cash deposit. All official Jam Cruise 13 merchandise and band merchandise can only be paid by cash or credit card.

No. There are no ATMs onboard the Divina. Plan ahead if you are planning to gamble in the casino, or pay with cash at the merchandise store or at the port stops. You will be able to get cash advances from the Purser's office once onboard.

For those of you who cannot leave the "real" world behind, there is an Internet Café that is open 24 hours. Rates will be available onboard. Wireless access is also available in limited areas throughout the ship.

Music will kick off with a sail away party on the first day of the cruise, continuing nearly until dawn. Once Jam Cruise is at sea, music begins daily around 11:00 AM on the pool deck and essentially goes around the clock.

The schedule for Jam Cruise 13 will be posted before we sail. Music will take place at multiple venues onboard the ship. Jam Cruise wants to make sure that you'll be able to see each and every band onboard perform an entire show. No two bands will both perform at the same time twice.

Jam Cruise 13 is working with the artists to have them each be a part of something special onboard. Since this is one of the most intimate musical adventures to ever take place, Jam Cruise 13 feels it's important for those taking part to experience things they wouldn't otherwise be a part of, like music workshops, autograph signing sessions, fan friendly events and many other forms of non-music entertainment. Positive Legacy, Cloud 9's non-profit arm, will be organizing a service project in port for artists and fans to participate in to benefit the communities visited.

Yes. The MSC Divina has a variety of food available to guests with various dietary needs. There will be vegetarian & gluten-free options available at all meals. If you haven't already, please update "Your Profile" by logging into your Cloud 9 account and completing the Dietary Request field box.

Certainly! The child rates are: 1 month -2 Years: $299 assuming the child will sleep in the bed w/ parents or use a crib. 2-10 Years: You must reserve a cabin including the child in the occupancy load. The child will receive 25% off the per person rate (not including the $215/person gratuity, port charges, greening surcharge, and fees). 11 Years and up: Full Price.

While the ship is at sea, guests can be contacted by telephone or fax via the ship's radio office. Call sign, telephone and fax numbers are given below. Please note that satellite communication is very expensive. To contact the ship, dial the appropriate code followed by the relevant ship number.