1 Answer

Just had F-12 on my Hotpoint Aquarius washing machine. Problem was due to water not draining. Power off. My machine has access plate at bottom on the back. The water drain is held onto the drum via a jubilee clip and when i took it off the drain was clogged with hair, sweet wrappers, money, hair bobbles Once cleared, put back as was - machine now running ok..

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Hello there and thank you for choosing fixya:Thjese machines have a device on them called a out of balance switch on them that senses the movement of the tub and when it is out of balance it is supposed to do 1 of 2 things either shut the machine down or let it run in a lower speed So what you can do is first slide the machine out away from the wall about 3 feet then tilt the machine back so that the front of it comes off the ground at least 12 inches then set it back down This will reset the switch if it is still working then make sure that the unit is 100% level in the front and back and both sides then try it again and if it does it again then i would be calling the manufacture and telling them the problem with the make and model number of this unit Some of these units are under recall for this very problem ok? and see about the warrantyHope this helps Best regards Mike

It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.I recommend both sites because ...

FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.

If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.

Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Resolved the problem.
Switched off the power to the machine. hit the on /off button and the f-12 error code disappeared .
On reappling the power to the machine the orignial programme continued to completionj

F01 is a motor faulty normally caused by the module,but sometimes thewiring to the motor plug that works loose as its to tight,give them alla good wiggle make sure there all in!check this link for other error codes of hotpoint machineshttp://www.hotpointservice.co.uk/hs/pages/content.do?keys=FAQ:ERROR_CODES

Check if the drain hose is free, if cycle stops and gives you f12 without draining the water, there is a problem with the drain system.

The Hotpoint should have a removable paner at the back on the lower side. The panel gives access to the pump. If cleaning the drain hose does not solve the problem, the pump must be removed and cleaned or replaced.The repair should be done by a technician.