I love how people on this board are so eager and willing to bash anything made by Breville yet there was the infamous Crossland CC1 "road trip" that was suppose to result in a lengthy review with all of the participants writing about their experience with the machine. What the heck happened there? Let me guess...there was a major problem or defect discovered during the course of the road trip and, since Bill Crossland does take part in this forum from time-to-time, I bet they decided never to do the post-tour article so as not to show the CC1 in a bad light. It's as if the CC1 pass around never even happened. There isn't so much as a peep from anyone on this forum that took part in it. I know Eric was part of it and I haven't seen him mention a thing about the CC1 yet he loves to come in here and be a s**t-stirrer.......just sayin'.

I know this is too late to help you but for anyone else that may be in this predicament...just tell Breville you got it as a gift that way you don't have to show them proof of where or when you purchased it and they won't deny you a replacement.

My thinking is this is just the tip of the whole Breville nightmare and soon you will see a lot of these taking a dive.I dont know how many times I have to say it but heres the deal...THEY HAVE NO HISTORY OF MAKING ESPRESSO MACHINES!!!!!They wanted a piece of the market and they are using the masses as their beta test.

It looks like Breville is headed for a moment of truth... A crossroads id you will. Because they in fact do have a history with espresso machines. Just like an Aussie version of our own KitchenAid, Breville has design aesthetics and marketing down as well as anybody. But their history in espresso is one of low end features AND poor reliability/customer service. TheBDB was supposed to be different... And it is in that it has high end features and makes EXCELLENT espresso. Where they are at a crossroads is in the customer service/"make it right" department. His thing makes great espresso and is close enough to good, that it can be saved if Breville is willing to step up. And so far based on Richard's story, not so good.

C'mon Breville/Phil McNight, you can save this and really make something... Or not. Your call.

Hope Breville makes it right for you Bubba. My buddy has two, one at home and one at office since they started selling them. The one at the office is on and used dang near non stop all day for employees, clients etc. Hasn't had an issue with either, so guess we'll see....if anything I'd figure any flaw would pop up with how hard the office one is used going on like a year and a half or so?

If they can get Walmart or one of the box stores to carry them and ask around 299.00 they may carve out an existencewith people who dont know anything but they wont make it in the land of serious espresso machines.This belongs to the Italians. They should stick to toasters and just be happy.

Symbols: = New Posts since your last visit = No New Posts since last visit = Newest post

Forum Rules:No profanity, illegal acts or personal attacks will be tolerated in these discussion boards.No commercial posting of any nature will be tolerated; only private sales by private individuals, in the "Buy and Sell" forum.No SEO style postings will be tolerated. SEO related posts will result in immediate ban from CoffeeGeek.No cross posting allowed - do not post your topic to more than one forum, nor repost a topic to the same forum.Who Can Read The Forum? Anyone can read posts in these discussion boards.Who Can Post New Topics? Any registered CoffeeGeek member can post new topics.Who Can Post Replies? Any registered CoffeeGeek member can post replies.Can Photos be posted? Anyone can post photos in their new topics or replies.Who can change or delete posts? Any CoffeeGeek member can edit their own posts. Only moderators can delete posts.Probationary Period: If you are a new signup for CoffeeGeek, you cannot promote, endorse, criticise or otherwise post an unsolicited endorsement for any company, product or service in your first five postings.