Download following program CWSHREDDER. Wait on installation and running[You must be registered and logged in to see this link.]

Download About:Buster and save it to your desktop. When it has finished downloading, unzip the folder to your desktop as well. You should now be left with an aboutbuster folder on your desktop.Wait on installation and running.

I would also recommentd that you download CCleaner. It is a great little program that I use every time I close my browser to get rid of temporary files. I usually just run the cleaner part every time I'm done with the browser.During the install there will be check marks for checking for updates which you should do.....Dont install the toolbars unless you want them so you can uncheck these boxes. It is a very safe program and it is free.(CCleaner Quick Setup: Go to > Options > Advanced > Uncheck "Only delete files in Windows Temp folders older than 48 hours" as this will help in cleaning malware that may be hiding in your temp files etc)

Now make sure no OS files are hidden.To do this: For XP go to My Computer->Tools->Folder Options->View tab: * Under the Hidden files and folders heading: * select Show hidden files and folders. For Vista go to the Control Panel->Appearance and Personalization Under the Folder Options, click Show Hidden files and folders. * Uncheck Hide protected operating system files (recommended) option. * Click Yes to confirm and then click OK. You may change the above options back after your log is clean.

Turn off system restore.

Steps to turn off System Restore for XP1. Click Start, right-click My Computer, and then click Properties. 2. In the System Properties dialog box, click the System Restore tab. 3. Click to select the Turn off System Restore check box. Or, click to select the Turn off System Restore on all drives check box. 4. Click OK. 5. When you receive the following message, click Yes to confirm that you want to turn off System Restore: You have chosen to turn off System Restore. If you continue, all existing restore points will be deleted, and you will not be able to track or undo changes to your computer. After a few moments, the System Properties dialog box closes.

Steps to turn off System Restore for Vista:1. Control Panel -> System Maintenance -> Back Up and Restore Center 2. On the right column, click on "create a restore point or change settings" (this requires administrator's password if set) 3. Uncheck all drives. 4. Click OK. 5. When you receive the following message, click Yes to confirm that you want to turn off System Restore: You have chosen to turn off System Restore. If you continue, all existing restore points will be deleted, and you will not be able to track or undo changes to your computer. After a few moments, the System Properties dialog box closes.

Do all steps below in safe mode except for at the end when you generate a new HiJackThis log

Run your Norton Antivirus and do a full scan.....Remember this is all in safe mode.

Run Spybot Search and Destroy and do a full scan remember this is all in safe mode.

Open Cleanup by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:

*Click "Options..."

*Move the arrow down to "Custom CleanUp!"

*Only Check the following for now:

-Empty Recycle Bins

-Delete Cookies

-Delete Prefetch Files

-Clean up All Users

*Uncheck the following:

-Delete Newsgroup cache

-Delete Newsgroup Subscriptions

*Press the Temporary Files Tab and check.

-Scan drives for files matching

Click OK

Press the CleanUp button to start the program. Reboot/logoff when prompted.

Note: CleanUp deletes EVERYTHING out of your temp/temporary folders, it does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup or MOVE THEM out of the Temp folder before running CleanUp If you have a 64 bit Operating System do NOT run Cleanup and let me know as we will use another utility.

Install and run CWSHREDDER

Close all browser windows, open cwshredder.exe then click "Fix" and let it run.

Double-click on the AbouBuster.exe icon.

Click Begin scan. Close when completed.

It is advised that you run the AboutBuster twice in a row to make sure you get all the infections.

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NOTE For AboutBuster: If you recieve the error"Run-time error '339': Component 'comctl32.ocx' or one of its dependencies not correctly registered: a file is missing or invalid".

Double-click VundoFix.exe to run it(Do this a few times until nothing shows up)

Then install CCleaner but note it installs the Yahoo Toolbar as an option which IS check marked by default during the installation. IF you do NOT want it, REMOVE the checkmark when provided with the option.

* Clean all except cookies in the Firefox/Mozilla section if you use it.

* Clean all in the Opera section if you use it.

* Clean Sun Java in the Internet Section.

* Clean any others that you choose. Click the "Run Cleaner" button.

A pop-up box will appear advising this process will permanently delete files from your system.

Click "OK" and it will scan and clean your system.

Click the "Issues" button.

Click the "Scan For Issues" button.

Click the "Fix Selected Issues" button.

Click the "Fix All Selected Issues" button.

Click "OK"

Click "Close" when done.

REBOOT in normal mode and turn on System Restore.

Steps to turn on System Restore For XP:

1. Click Start, right-click My Computer, and then click Properties. 2. In the System Properties dialog box, click the System Restore tab. 3. Click to clear the Turn off System Restore check box. Or, click the Turn off System Restore on all drives check box. 4. Click OK.

After a few moments, the System Properties dialog box closes.

To create a new restore point, click on Start  All Programs  Accessories  System Tools and then select System Restore.

In the System Restore wizard, select Create a restore point and click the Next button.

Type a name for your new restore point then click on Create.

To create a Restore point for Vista:

1.Control Panel  System Maintenance  Back Up and Restore Center. On the right column, click on "Create A Restore Point Or Change Settings" (This requires Administrator's password if set.) Put a check on the drive your OS is on. Then click on the Create button. Type in a name and then click OK.

Do another scan with HiJackThis.exe in normal windows mode and post your new log file here for final verification. Make sure it is a new log file.