I ordered gate hinges on Order ***-*******-******* through Amazon Marketplace. Attempti...

GetHuman-ianmedla's customer service issue with Amazon from September 2018

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The issue in GetHuman-ianmedla's own words

I ordered gate hinges on Order ***-*******-******* through Amazon Marketplace. Attempting to return them as too small I found * pair of hooks missing. The postage was too expensive so I resolved to use them and informed Door Handles who acknowledged their mistake and would send the hooks. The hooks duly arrived but did not correspond to the original order being too small and of inferior metal. I informed Amazon and am still waiting for the next update.

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