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Make sure to check the engine compartment fuses and the inside fusebox, if all the fuses look good then try to unhook the battery and then connect it back on and start the van and see if this helps. the radio is it asking for a code, if this radio has antitheft then you will need to install the code to make it work, look at manual and it will tell you how to do this. the code is entered using the preset staition buttons, there should be a card in the glovebox with the radio code if it has antitheft. if you find no bad fuses then you may have short out the cluster jumping it, but most of the time it just needs a fuse or reseting by removing neg battery terminal for about 2min, good day let me know the outcome.

The easiest way to reset the computer coding system is to unhook your battery and let it sit for 3-5 minutes. If the code comes back on after starting your car then whatever is causing the code is still happening.

Beware that you will most likely need to know the code to unlock your radio if it has the theft protection built in where if power is unhooked from the radio the radio is locked until you follow the procedure outlined in your owners manual with a code to get it back working. If you don't have the code, your Volkswagen dealer can help you out as well.

We had the same problem. As advised from another website, we unhooked the battery and hooked the cables together for about 10 minutes. This reset the radio and allowed us to put in the 5-digit code. Now we're jammin'!

well the easist way to get this problem fixed is call the dealership parts department they can tell you what you can do to resolve it. And if your really daring they will fix it right on the service drive because they want your patronage they should do it for free

Hello!The only way without removing the radio and paying for code search is to go to your Merc dealership with the Log Book/Title proof ownership/identification they will be glad to give you the required code.Good Luck!Paul 'W'Onyer~EDson(:0) {#><U.K.Please remember to politely rate my effort!

unhooking your battery is not good on your computer mostly bmw because of all the components in your system are computer control so unhooking your battery is not a good idea..anyways you might check your owners manual it should have code..