Password reset for customers locked out of their HawaiianMiles account

Password Reset

You can reset your HawaiianMiles password online or by calling our Web Support Center.

A temporary password will be sent to your email. After you have received it, use your HawaiianMiles account number and temporary password provided to login. Please be sure to change your temporary password within 24 hours of receiving it.

Locked Out?

If you are locked out of your HawaiianMiles account, you must call our Web Support Center for further assistance.

Note: The Web Support Center is unable to process password reset requests that have been submitted via our online "Contact Us" form. Please call our 24 hour support center for further assistance.