Could you check again your current username? I can't find any user with this name: fs_iyrq5rvsh. It would be useful if you send me an e-mail to info@frozenshard.com with your username, if you use android, facebook,... and if you had your account linked to facebook.

I have the same thing happened . Already 2 times . The first time everything returned fairly quickly , but now 2 weeks writing the post, but no reply received. Very disappointing. Ask the developers in the shortest possible time to restore everything . Nick in alexbal game.