Availability

Change Availability Status

Click the drop-down arrow next to your availability status on the main window and choose a status.

Hover over the Cisco Jabber icon on the taskbar and choose a status.

Right-click on the Cisco Jabber icon on the Windows system tray and choose a status.

Create Personal
Status Messages

You can create
personal status messages to replace the default messages and tell your contacts
what you are doing at a glance. Cisco Jabber saves the three most recent
personal status messages for each state. You can select your status messages
from the drop-down list on the main window.

Procedure

Step 1

Insert your
cursor in the status message field on the main window.

Step 2

Enter your
personal status message.

Step 3

Press the
Enter key
on your keyboard.

Cisco Jabber
displays your personal status message.

Manage Status Requests

Some deployments of Cisco Jabber let you manage notifications when people request to view your availability status.

Procedure

Step 1

Select File > Options.

Step 2

Select the Privacy tab.

Step 3

Select one of the following options:

Option

Description

Auto-accept requests from contacts inside my company

Cisco Jabber does not notify you when someone inside your company adds you as a contact.

Cisco Jabber notifies you when people outside of your company add you as a contact.

Auto-accept requests from all contacts

Cisco Jabber does not notify you when anyone adds you as a contact.

Prompt me for each request

Cisco Jabber notifies you when people add you as a contact. When Cisco Jabber notifies you, you can select the following options:

Contacts

Search for Contacts

You can search for contacts from your hub window. Search for the full first and last name, like McKenzie, Adam, or you can search by entering the last name with part of a first name to return all relevant matches, such as McKenzie, A. With some deployments of Jabber, you can also search for part of a last name and part of a fiirst name, such as McKen, A.

Add Directory
Groups

Directory groups
are maintained by your administrator for your enterprise. When you add a
directory group to your Contacts list, then the list of people assigned to that
directory group are automatically added to the group in your contacts. You
don't have to maintain the list because it synchronizes automatically with the
directory for your enterprise, meaning that people are added and removed from
the group in your Contacts whenever the administrator adds or removes them from
the enterprise directory. You can remove a directory group from your contacts
list at any time.

If the directory
group is larger than 100 people, then no presence is displayed for anyone in
that group, unless someone is also in your personal contacts list.

Procedure

Step 1

Select the
Menu icon, then
File > New > Directory
Group.

Step 2

In the dialog
box that opens, enter the directory group name.

Your may be
able to search for the directory group that you want to add. But if you don't
have any search capability, then the directory group name must be provided to
you by your administrator.

Step 3

Select
Add then
OK.

Add External Contacts

Cisco Jabber lets you add contacts from chat applications that are external to your organization. You can also add custom contacts for people without an IM address.

Your system administrator must enable this feature. If you cannot add external contacts, ask your system administrator for help.

Procedure

Step 1

Select File > New and select the type of contact that you want to add.

Step 2

Enter the email address of your contact. For custom contacts without an IM address, enter the contact details that you want to use.

Step 3

Select a contact group.

Step 4

Select Add.

Import Contacts

You can import contact details into Jabber from Gmail, Microsoft Outlook, and IBM Notes. You can import contact lists in .xml, .vcf, or .csv formats.

Procedure

Step 1

From the hub window, open the Settings menu, and go to File > Import contacts.

Step 2

Select your file and then select Open.

Jabber imports the contacts from the file. The contacts are available in your Jabber contact list.

Control Who Can Interact with You

Some deployments of Cisco Jabber let you control who interacts with you inside your company and outside your company.

Procedure

Step 1

Select File > Options.

Step 2

Select the Privacy tab.

Step 3

Select one of the following options in the Inside my company section:

Option

Description

Allow everyone

All contacts in your company can view your availability status and send you instant messages.

Block everyone

No contacts in your company can view your availability status or send you instant messages.

You can choose to block everyone and then add exceptions for specific contacts in your allow list.

This option does not block contacts in your contact list.

Step 4

Select one of the following options in the Outside my company section:

Option

Description

Prompt me every time

Cisco Jabber notifies you when people outside your company add you as a contact. Each time the client notifies you, you can select the following options:

You add a specific domain, such as cisco.com, to your block list. No contacts who have IM accounts at that domain can view your availability status or send you instant messages.

Procedure

Step 1

Select File > Options.

The Options window opens.

Step 2

Select the Privacy tab and then select Advanced.

Step 3

Enter specific contact addresses or domains in the Block list.

Step 4

Select Apply and then OK.

Allow Specific Contacts and Domains

Some deployments of Cisco Jabber include an allow list that adds exceptions to the block list. You can enter specific contacts or domains in your allow list to ensure those contacts can view your availability status and send you messages.

Note

Cisco Jabber uses your contact list as an allow list. You do not need to add contacts in your contact list to your allow list.

You then add a specific domain, such as cisco.com, to your allow list.

Cisco Jabber blocks everyone outside your company, except for people who have IM accounts at cisco.com.

Example 3: Allow specific contacts from blocked domains

You add a specific domain, such as cisco.com, to your block list.

You then add an IM address, such as anitaperez@cisco.com, to your allow list.

Cisco Jabber blocks all people who have IM accounts at cisco.com, except for anitaperez@cisco.com.

Procedure

Step 1

Select File > Options.

The Options window opens.

Step 2

Select the Privacy tab and then select Advanced.

Step 3

Enter specific contact addresses or domains in the Allow list.

Step 4

Select Apply and then OK.

Chats

You can open chats from your Contacts list, and use the Chats tab on the hub window to access your active chats. From the Chats tab, you can interact with your contacts in several ways.

Search from Chat Windows

You can find, add, and call contacts from the search bar in chat windows.

Procedure

Step 1

Enter the name of a contact in the search bar of the chat window.

You can enter phone numbers in the search bar to call directly from the chat window.

Step 2

Start a conversation with your contact by using one of the following methods:

Hover your cursor over the contact to add that contact to a list or to call that contact.

Double-click the contact to start a chat session.

Start Group Chats

You can use group chats to send instant messages to two or more contacts at the same time. Group chats are not persistent, meaning that you can use them to create a chat with two or more people but no history is stored.

Procedure

Select one or several participants to invite to the group chat. The maximum number of participants in a group chat is 100.

Open a chat window with one participant of the group chat. Click the Add participants button in the bottom right corner of the chat window and specify other participants.

On your Contacts list, select everybody that you want to invite to the group chat. Right-click over the selected names and select Start a group chat.

On your Contacts list, hover over a group name and click the group chat icon to start a group chat with all of the available participants in the group.

Select multiple contacts from the Contacts or Chats tab and click the group chat icon that displays when you hover over any of the selected contacts.

For existing 1:1 chats, drag a contact from the Contacts tab into the message content area or the participant list area.

After you select participants and click to start the group chat, a list of recent contacts (maximum 20 contacts) is displayed. The suggested participants list is cleared every time you sign out of Cisco Jabber.

Send a Broadcast Message

Broadcast IMs allow you to send a single IM to multiple contacts. You can select multiple contacts or a group of contacts from your contact list and send a broadcast message to them all at once. Recipients receive broadcast IMs in the same way as normal 1:1 chats.

Procedure

Step 1

From your contact list, select all the contacts that you want to IM.

If you want to send a message to an entire group, select the header for the contact group.

If you want to add more people to the broadcast message, you can search for them in the To field and add them.

Step 4

Click Send.

Transfer Files

You can transfer files between Cisco Jabber clients using the Send file icon in the chat window. You can also drag and drop the file into the chat window.

Procedure

Step 1

Select Send file in the bottom right corner of a chat window.

Step 2

Select the file that you want to transfer from your computer.

Step 3

Select Open.

Chat Rooms

You can use chat
rooms if they are enabled by your administrator. Chat rooms are enabled if
there is a Chat Rooms icon on your hub window.

Use chat rooms
to join or read discussions on the theme of the room with the other chat room
members. For example, your administrator may create a themed chat room such as
"Foreign Exchange Rates", where you can join this room to discuss the foreign
currency exchange rates and view all previous messages sent to the room since
its creation.

You can browse all
rooms by viewing a list of room names, join open rooms, or be added to a room
by an administrator. You can be a member of multiple rooms. You can filter room
content by keywords or senders.

Join Chat
Rooms

Joining a chat
room allows you to participate in the conversation or read what is being said,
where multiple chat room members share information in a common chat window. All
of the rooms that you are a member of are listed in your
My
rooms tab. If an administrator adds you to a chat room, it is
displayed immediately in your
My
rooms tab.

Procedure

Step 1

Click the
Chat
Room icon in the
Hub window, and select the
All
Rooms tab.

Step 2

Browse for a
room, which are listed alphabetically.
If a room is
restricted to specific members, you cannot join the room unless you are added
by an administrator. For the restricted rooms that you are not a member of, you
see a lock icon instead of the
Join button.

Step 3

Click
Join beside the room that you want to join. The
rooms where you are already a member have a checkmark beside them.

Participate in
Chat Rooms

After you join a
chat room, you can participate in it and view the discussion history.

Procedure

Step 1

Select the
Chat
Room icon on the hub window, and select
My
Rooms to view the rooms where you are a member.

Step 2

Double-click
on the room that you want to enter.

Step 3

View the
current participant list on the right side of the chat window. You can show or
hide the participant list.

Step 4

Read the
discussion and enter your own chat messages. The history of the conversation is
persistent. When you exit the chat room and close the client, you can return to
the conversation in that room. When you return to the chat room, you can view
the messages that were sent by other members while you were not logged in. From
the chat room, select
Show
More to view older messages.

Filter Chat
Rooms

You can create
notifications in chat rooms that tell you whenever a key word is used, or a
certain user makes a comment, or your username is mentioned. These
notifications are based on filters. Filters search chat room using the criteria
that you define for the search. So after you create a filter, then you get
notified about any conversations that happen in the chat rooms that match your
filter criteria. You see a red notification on the hub window which displays
the number of new matches found for your filter. Filters can include mentions
when your username is used in a chat room, or custom filters that search by
keyword or sender.

Give the
filter a label and then define the filter criteria. You can filter chat rooms
using up to three keywords or by username. You must define at least one keyword
or the username of the sender, but you can specify the sender and up to three
keywords.

Step 3

Select
Create.
Results
are listed on the
Filter tab, with a number to indicate how many
results were found that you have not read. Results are updated automatically
each time a new match for your filter is made. When you have matches on your
filter, you can click on the filter match to open the chat history in the rooms
where the matches were found.

Mentioning Users in Chat
Rooms

When other users mention your username, it creates a notification in
the
My mentions section of your chat room filters.
Mentioning other users notifies them that they were mentioned in a chat room.

Before You Begin

Users only receive a notification if the chat room is public and the
user is part of the organization, or they are a member of the chat room.

Mentions must be enabled by your system administrator.

Procedure

Step 1

To create a mention for another user, click the @ button in the chat window tray. You can also enter the @ symbol in the chat window. An inline contact search box displays.

Step 2

In the search box, enter the name of the person that you want to mention. The client displays user names that match what you are typing.

Step 3

Select the username that you want to mention. You can mention a
username that does not have a Jabber ID associated with it. You can use the @
symbol as part of your text entry.

Step 4

Use the
Esc key to exit the mention field.

After you send the
message, a notification is created for the mentioned user in their
My mentions list, with a link to the conversation
in the room where the mention was made.

Search Chat
Rooms

You can search chat rooms by keywords, and further refine your keyword
search with criteria such as participants, room name, and date range.

Before You Begin

You must be a member of the chat rooms for your search to be
completed.

Procedure

Step 1

In the client window, select the
Chat Rooms icon, then select the
Filters tab.

Step 2

Enter search criteria in a
search box, just like you search for contacts in your Cisco Jabber hub window.
The following restrictions apply to chat room searches:

The search includes the period from when you joined a chat
room until the present day.

The search does not work for special characters, unless you
add letters to the search string as well.

Step 3

Double click on a result to open the persistent chat room where
the search got a match.

Results are sorted
chronologically and grouped by room. The maximum number of results displayed is
200, although you can show more messages to display older results.

Add Custom Chat Alert Sounds

You can add custom chat alert sounds. All sound files must be in .wav audio format. Supported formats include:

Copy the custom chat alert sound file into the Jabber Chat Alerts folder. You can now see the new chat alert option on the Sounds and Alerts tab of the Options window.

Calls

Jabber Calls

Your system administrator must enable Jabber Calling.

You can make a call to another Cisco Jabber client using Jabber Calls. Unlike with other types of phone calls when you use Jabber, there are some differences using Jabber Calls, such as:

You can make a Jabber Call with only one contact at a time.

When you are on a JabberCall, if you call another contact, then your current call disconnects first.

When you start a Jabber Call with a contact and your contact starts a Jabber Call with you at the same time, your call is connected and you don't get any incoming call notice.

To make a Jabber Call, simply select the Call icon menu from active conversation windows or from your contacts list, and select the Jabber Call option.

Dial Numbers from Active Conversations

You can enter a phone number into a converation window and it will appear as a clickable link. You and the person you are chatting with can click on the number and make a Jabber Call.

Phone numbers must be at least four digits long, and if it is preceded by a + must be at least 11 digits long.

Call a Number on your Browser from Jabber

You can highlight a phone number in your Google Chrome, Mozilla Firefox and Internet Explorer browsers and right-click to call it using Jabber.

Procedure

Step 1

If you are using Google Chrome or Mozilla Firefox, download the Jabber Call extension. If you are using Internet Explorer, you don't need to do anything.

In a Chrome browser, navigate to the Extensions menu in your settings, and search for Jabber Call, then Add to Chrome.

In a Firefox browser, navigate to the Add-Ons menu in your settings, and search for JabberCallAddOn, then install.

Step 2

In a browser, if there's a number you want to call, just highlight the number and right-click over it.

Step 3

From the menu that opens, select Call with Jabber.

Call: Jabber picks up the number that you've highlighted and dials it. In Internet Explorer, you'll see Call with Jabber.

Call and Edit: Jabber puts the highlighted text into the calling bar on Jabber, which lets you change the numbers slightly if you need to format it or change the number slightly before you press the call button. You might first need to accept a pop-up window telling you that the browser is going to open an external application called Jabber. In Internet Explorer, you'll see Call and edit with Jabber.

Forward Calls

You can forward all calls from Cisco Jabber to voicemail or a different phone.

Procedure

Step 1

Select the phone control menu on the main window.

Step 2

Select Forward calls to and then select the appropriate option.

Start Conference Calls

Conference calls comprise of two or more participants. There are several ways to start conference calls:

While on a call—convert the call to a conference call by clicking the More button on the call control strip, and then selecting the Conference Call option.

From a group header—hover over a group header and click the call button to start a conference call with all of the available contacts in that group.

From multiple contact selection—select the contacts that you want in your conference call and click the call button that appears when you hover over any of the selected contacts.

You can add contacts to a conference call as follows:

Search for contacts in the Add participants field.

Drag contacts from your Contacts tab and drop them into the conference call window.

Reply with Chat

When you receive a call from one of your contacts, you can choose one of the following options:

Answer

Decline

Chat reply

If you choose Chat reply, the call is automatically forwarded to your voicemail. A chat window with the caller also pops up, giving you the option to send a quick reply to the caller.

To use this feature you must have voicemail set up.

Dial a Contact using a SIP URI

You can use URI dialing to make calls and resolve contacts with Uniform Resource Identifiers (URI). For example, a user named Anita Perez has the following SIP URI associated with her directory number: aperez@example.com. URI dialing allows you to call Anita with her SIP URI rather than her directory number.

You can also send DTMF tones with the SIP URI.

Your administrator must enable URI dialing.

Procedure

Call a contact using their SIP URI:

Enter the SIP URI and click the call button.

Matching results are displayed as you type.

To send DTMF tones, enter the full SIP URI, followed by the DTMF tones. For example, to dial Anita Perez at extension 1234, enter aperez@example.com,1234.

Send Call Icons To Contacts

You can send a call icon to another user in a chat window that they can simply click on to call you. These call icons give you an easy way to request calls from contacts. When someone receives a call icon, they can simply click on the icon to start a phone call with you.

Procedure

Enter either of the following commands in a chat window to sends the person or people in your chat window an icon of a telephone. Your contacts can click on the telephone icon to start a call with you. :callme or :telephone

Meetings

Add Meeting
Accounts

You can add Cisco
WebEx sites to Cisco Jabber to start, join, and manage online conferences.

Procedure

Step 1

Select
File > Options.

Step 2

When the
Options window opens, select the
Meetings tab, then
Edit
account.

Step 3

From the
WebEx
Site drop-down list, select
New
Site.

Step 4

Enter all of
the required information, including the name of the Cisco WebEx site that you
want to add to your Cisco Jabber client, for example,
cisco.webex.com.

Conferencing
Options

If you want to
talk or meet with several people, you can easily create spaces for your meeting
using one of the conferencing options.

Create a
Conference Call Using my Personal Room

Before You Begin

Ensure
Use Personal Room for all my instant meetings is
selected in your
Meet Now settings on Cisco WebEx.

Procedure

Step 1

Select one or more contacts
from your Contacts list.

Step 2

Right-click over the selected contacts, and from the menu, select
Meet Now.
You are connected to your personal room and your contacts
are sent an invitation to join your conference call.

Escalate to a Collaboration Meeting Room

You can choose to
create a conference call from your group chat using Cisco Collaboration Meeting
Room (CMR).

Accessibility

Screen Reader Support

You must download a script to run JAWS with the client. You can download the scripts and reference guide from the Cisco Jabber software download site. The file you need is called CiscoJabber-JAWs-Scripts.<latest-version>.zip.

Troubleshooting

Screen Captures

Use the Tab key to navigate to the Send a screen capture control on the Conversations window.

Tap the Space bar.

Hold down the Space bar and use the arrow keys to highlight the region of the screen you want to capture.

Release the Space bar to take the screen capture and paste it into your chat window.

Press Enter to send the screen capture.

Keyboard Navigation

Press the Tab key and arrow keys to navigate through items on:

Main Cisco Jabber window

Chat windows

Call windows

Contact lists

Options window

Docked window

Use arrow keys to access lists and individual components.

Use the Tab key to navigate through the general area, and Shift + Tab to navigate backwards.

Use Ctrl +Tab to navigate through conversation windows when you have multiple conversations going.

Press Enter to select items on windows or start chats with contacts in your contact list.

Navigate Call Controls

To navigate through call controls on call windows, do the following:

Use the Tab key to toggle between call controls.

Press the Space or Enter key to open secondary control menus.

Adjust settings with the arrow keys.

Press the Esc key to exit secondary control menus.

Navigate Contact Lists

When you navigate into the contact list with the Tab key, there are groups and contacts. To navigate between groups and contacts,

Use the left and right arrows to expand and collapse groups.

Use the down arrow to navigate through groups.

Use the right arrow to navigate into a group.

Use the left arrow to navigate out of a group.

Use the up and down arrows to navigate through contacts in a group.

Troubleshooting

Create a Problem Report After a Client Error

If Cisco Jabber encounters a problem and must close, the problem-reporting tool starts automatically.

Procedure

Step 1

In the Client Error dialog box, choose a problem type.

Step 2

Enter a short description of the problem, and then click Save Report.

Note

If your system administrator set up the feature, you can click Send Report to upload the problem report to a server. You do not need to save the file locally with this feature.

Step 3

In the Save As dialog box, choose the location to which you want to save the problem report, and then click Save.

Step 4

Send the file to your system administrator.

Create a Problem Report from the Help Menu

If you experience an issue with Cisco Jabber, you can manually create a problem report from the Help menu.

Procedure

Step 1

Select Help > Report a problem.

Step 2

Select a problem area, and then click Next.

Step 3

Enter a short description of the problem, and then click Next.

Step 4

(Optional) To include a memory dump file, check the Include memory dump check box, and then click Attach File.

Include a memory dump if Cisco Jabber or Device Selector crashes.

Step 5

In the Open dialog box, select the memory dump file, and then click Open.

Step 6

Click Save Report.

Note

If your system administrator set up the feature, you can click Send Report to upload the problem report to a server. You do not need to save the file locally with this feature.

Step 7

In the Save As dialog box, choose the location to which you want to save the problem report.

Step 8

Send the file to your system administrator.

Create a Problem Report from the Windows Start Menu

If you cannot sign in to Cisco Jabber, you can create a problem report from the Microsoft Windows Start menu on the hosted virtual desktop. Only use this procedure if you cannot sign in to Cisco Jabber because the problem report does not include the logs from the thin client.

Procedure

Step 1

Select Start > All Programs > Cisco Systems, Inc > Report a problem.

Step 2

Select a problem area, and then click Next.

Step 3

Enter a short description of the problem, and then click Next.

Step 4

(Optional) To include a memory dump file, check the Include memory dump check box, and then click Attach File.

Include a memory dump if Cisco Jabber or Device Selector crashes.

Step 5

In the Open dialog box, select the memory dump file, and then click Open.

Step 6

Click Save Report.

Note

If your system administrator set up the feature, you can click Send Report to upload the problem report to a server. You do not need to save the file locally with this feature.

Step 7

In the Save As dialog box, choose the location to which you want to save the problem report.

Step 8

Send the file to your system administrator.

Unable to Access
Features

If there is an issue with a feature, for example, you cannot access
your voice messages, you may have an issue with your connection status.

Procedure

Step 1

In the client, select the
Menu icon, then
Help > Show connection
status.

Step 2

For each server listed, verify that the status displayed is
Connected.

Step 3

If any servers are not listed with a Connected status, select
Options to verify the account settings.
The
Accounts tab opens.

Step 4

Check that your username is correct and re-enter your system
credentials and select
Apply.

Step 5

If the problem persists, select the
Advanced option to see your server addresses,
and then report the problem with your server information to your system
administrator.

Set Video
Preferences for Calls

If you see an incoming video call and you don't want to show your
video for the call, you can change the setting to answer calls with video. Or
if you notice that no video is being shown, you can choose to show your video
when you answer calls.

Procedure

Step 1

From the client, select the
Menu icon, then
File > Options > Calls.

Step 2

Select your preference to
Always start calls with video or
Never start calls with video.

You can always change these preferences. So to turn off video for
just one call or one day, select
Never start calls with video. Then you can
change that preference later when you want to make video calls.

Step 3

Select
Apply then
OK.

Change My Profile
Picture

If you are not
displaying a profile picture, or you want to change the picture you are using,
you can add or change your profile picture. However, this option is only
available to organizations using cloud deployments. If you don't have the
Edit my profile option, then you cannot change
your profile picture.

Procedure

Step 1

From the
client, select the
Menu icon, then
File > Edit my
profile.

Step 2

Select the
icon under your profile picture to browse to the picture you want to upload.

Step 3

Select the
picture and select
Open.

Spaces in
Hyperlinks

If you want to paste a link into
your chat window and the link has spaces in it (as for network locations), then
you need to add angled brackets to the start and end of the hyperlink to ensure
the whole link is clickable, otherwise only the initial string of characters up
to the first space is included in the clickable link.

For example, you want to send your colleague the network location to a
file. If you just send your colleague the location without angled brackets, it
appears as follows:
\\network_home\Public\user\11.0\ ADAM MCKENZIE. If you
enclose the link in angled brackets, the whole string is displayed as a
clickable link:
<\\network_home\Public\user\11.0\ ADAM
MCKENZIE>.

Cisco Virtualization Experience Media Edition

Cisco Jabber is compatible with VDI. However, because of a limitation of VDI, only the availability and chat features are supported. Sending the additional data that audio and video calls require through the hosted virtual desktop causes communications delays. This limitation is called the "hairpin" effect.

Cisco Virtualization Experience Media Edition (VXME) is software that adds support for audio and video calls. With Cisco VXME, the data doesn’t go through the hosted virtual desktop, thus eliminating the hairpin effect. The version of Cisco VXME that you have depends on the operating system that your thin client runs. The Cisco VXME family of products includes:

Cisco VXME for HP Thin Pro and Ubuntu

Cisco VXME for SUSE Linux

Cisco VXME for Unicon eLux

Cisco VXME for Windows

Cisco VXME supports most Cisco Jabber features, with some exceptions.

Virtual Desktop Infrastructure

With Virtual Desktop Infrastructure (VDI), instead of a traditional desktop, you have a thin client and a hosted virtual desktop.

A thin client is a typically less costly and less powerful device than a desktop computer. Your organization may even use older, less powerful PCs as thin clients. Your hosted virtual desktop resides in a central server location called a data center. Your hosted virtual desktop includes your

Device Selector

Cisco Virtualization Experience Media Edition (VXME) includes a component called Device Selector. Device Selector is a menu that you can use to manage your cameras, speaker devices, microphones, and ring alerts. You can view your currently active devices or change them. A list of speaker devices appears first in the menu, followed by the lists of microphones, ring devices, and cameras.

The Device Selector icon () appears in the notification area (system tray), in the bottom right corner of the screen. Some icons, including the Device Selector, can be hidden. Click the up arrow in the notification area to show hidden icons.

After you connect a new device, a "New device found" message appears in the notification area and the new device becomes active.

Use Device Selector

Use the Device Selector menu to view your active device selections, or to select a different active camera, speaker device, microphone, or ring alert. You must have multiple devices connected.

Procedure

Step 1

In the Windows notification area, click the Device Selector icon.

Check marks indicate the selected devices.

Step 2

Click a device (camera or audio) to make it active.

Step 3

Click anywhere except on the Device Selector icon to close the menu.

Cisco VXME, Screen Lock, and Call Control

While your hosted virtual desktop screen is locked, you cannot make calls, but you can receive them. If you have an incoming call while your hosted virtual desktop screen is locked, you can use one of your accessories to answer the call. With supported audio accessories, the following call control features are available while your screen is locked:

We do not provide technical support for these accessories. For more information about, or technical assistance with your accessories, see the documentation for your device or visit the manufacturer's website.