Superbacker

Nice bag. However, im not confident that the stitching of the backpack straps will hold. The straps are also too thin and could do with some padding. My biggest fear with this bag is the strap snapping while I'm carrying it.

Superbacker

After having the bag for a few more weeks, I love it even more. Feels much lighter and more comfortable than what I had before. The straps doesn't bother me after the first few days(still thin though). I do like the pockets in the straps, when I need a quick fare for the bus that's where I store it. Only problems with the bag, the handle for briefcase mode, a bit too small and stiff, no getting use to that. I could have padded it but not enough space there. Also the pocket on the side of back should have been deeper. I do love the bag though.

Yesterday I got my backpack. In perfect shape, looks good, smells horrible. But I'm sure that will go away. Eventhough I send the invoice which I received from XD Design to the Dutch postal services (they asked for that in a letter) I still had to pay another € 25 for clearance. The postal service came up with an invoice stating the products actual amount was € 58 for which no clearance was payed. Like Bas and other Dutch backers said: wonderful product but not worth the money. I could have order this in The Netherlands for the same price I paid now without the hassle and irritation!

Hi guys!
Everybody with questions regarding their package which is not delivered yet, or stuck at customs please send us a mail at bobby@xd-design.com or chat with us live at www.xd-design.com or send us a private message here on Kickstarter.

This way we can check out your personal case to see what we can do to help speed the delivery process along.

Also for all your questions regarding the product and how for instance the lock works, please mail us at bobby@xd-design.com.

Our team is available to help you personally to make sure you get the best care.
Greetz, XD Design

Baddest thing at all, i had to pay after long waiting because the invoice was forgotten. Arriving days/weeks later and pay another € 25,--

Company says Tax risk is for the buyer, Ok..

Other thought; if the invoice was included in the beginning they maybe let it go. Is the risk now still not for the company? People who should pay to the customs life all in NL and have a forgotten invoice..

Product looks good, customerservice and solving problems is bad! Be aware doing business with them..

I've had the backpack for two weeks now and I am thoroughly impressed at the value it represents. Had a couple of compliments on the backpack and inquiries about where to get them. Glad I backed this project.

I'm in the same situation where i will have to pay an additional 27.70 to get this imported, despite me living near Rijswijk in The Netherlands where the company is based! At this moment it only seems to be the case as the tracking code has not released the package or informed me on how this will be handled. Can you refund these charges in case I am charged?

Finally Finally... my package seems to arrive....
Why didn't you inform my Douane in a proper way.. Now I have to pay 28 EURO in addition to the amount I pledged.. Normally you can import these without import duties. Is there a way you refund this to me?

Superbacker

Great bag, I'm very happy with it - great jobs guys.
The smell is very unpleasant, but start to fade away. (is there a way to make it go away faster?)
The pockets inside are great.
Considering that the backpack have some spare space inside, even after with all pockets full.
If the backpack have moveable pockets thats could be great, because the spare space could be used.

Got my backpack 2 weeks ago. The backpack is excellent. Many thanks to the XDdesing team. But there are a few minuses and suggestions.

1. The smell. Until now, after 2 weeks, there was not a pleasant smell from the backpack. Put on the balcony in the open can disappear.
2. Handle on the side. Could be softer. Inconveniently long to wear. And it would have been cool if she had moved in to be less noticeable.
3. Backpack straps. The seams that attach the straps to the bag at the top do not inspire confidence.
4. It would be possible to add pockets for various small things inside the sides of the backpack.

Just thought I'd leave a small comment after 2 weeks of using the bag.

The bag did arrive with the smell everyone is talking about but after 2 weeks it seems to be gone for the most part. Every other thing promised has worked well up to this point. The one comment I'd like to make is for the power bank cable should be inside the pocket instead of outside.

Superbacker

Everybody with questions regarding their package which is not delivered yet, or stuck at customs please send us a mail at bobby@xd-design.com or chat with us live at www.xd-design.com or send us a private message here on Kickstarter.

This way we can check out your personal case to see what we can do to help speed the delivery process along.
Also for all your questions regarding the product and how for instance the lock works, please mail us at bobby@xd-design.com.

Our team is available to help you personally to make sure you get the best care.

The bag arrived today. I had to pay €28,= extra for the dutch Roverheid. So now Neerly €100,= If i knew before i never orderded the bag. This bag was a waste of money for that price. ! zipper inside damaged.

Hey, I haven't received mine yet and what's worrying me a bit is that my tracking number doesn't seem to be working. Is anyone else facing a similar problem? On the FedEx site, this is what I get when I enter the number: "The tracking number you entered is invalid. Please correct it and retry."

Bobby Biz received today - for anyone waiting with the tracking number saying, "in transit", mine took 2 weeks with this status so you have to be patient unfortunately.

Overall, very pleased with it - looks fantastic, zippers will loosen with time, back pack straps are a little thin but the overall design and space inside is great! Very happy I backed this project and looking forward to my first trip with it in a week's time! :-)

I just got my Bobby Bizz and it is great! I received it in Miami on Monday. I didn't have any trouble with the lock, though the instructions are a bit ambiguous. As many people have pointed out, the shoulder straps could've been better and the zippers are hard to move around the corners, but all in all the backpack looks and feels great. I'm very happy with how this project worked out, thanks XDDesign!

Xdesign has now said they'll replace my lock, which won't open. Also, the silver pin simply won't move no matter how hard it's pushed. They said it would take 3 to 6 weeks to receive the replacement and I'm hoping this will take care of the problem. Will post when I receive the replacement.

@Ken after using the backpack some time I agree about the zippers. They open and close like they do by design. Because the main weight of laptop is on the back panel. But it makes it inconvenient to manipulate the zippers. Can't quickly open and close them. Also I think the steel wire should have had its own pocket underside, now it is in the way when I put it on. I am thinking of making some mods myself. As far as the main purpose of the backpack, namely security, it is good and I am happy with it . Our graphic designer couldn't hold back a comment about the looks.

I also got mine !! One word only ... COOL !! From the design point of view is perfect, minimal, with the right dimension. I did not have problems with lock or zippers: of course they are a little bit more difficult to use than in the standard backpack ... but you have to remember the anti-theft function !! Great job XD Design Team !!!

Received mine today, luckily undamaged. The lock is working for me, so is the cable. No problems with the zippers for me.
As others have stated, the side handle is a bit too small as my skin does rub against the bag which I don't like. The backpack straps are thin and could have used a bit more padding.
I do like that the metal frame can be removed. Everything else about the bag I love. Also glad i took the rain cover, fits great.

Hi, i have bought it and it is very good, but There are no instruction inside to close strap's and to lock to a table or tube The backpack, to use it i have seen The story of The product on kickstarter.

No Bobby Bizz yet... since it arrived in the US, the tracking number just says 'in transit to destination' and has done for 14 days. Has anyone else had the same issue? Is it possible for XD design to shed any more light, please?