Vouchers can only be used during checkout.1. At last step during check out, you will find a voucher code box under. [Click here] for screenshot2. To use your voucher code, enter it in the voucher code box and click "Use Voucher"3. A corresponding deduction will be applied to your total amount Please note that you may need to log in to your account in order to use your voucher. Make sure to check if the voucher has been applied to your purchase before submitting the order.Please also note that vouchers sometimes have a minimum spend associated to them, and as such might cause your code to be invalid depending on the size of your shopping cart.

Can I use a voucher for my existing order?

We are unable to add the voucher code for you within the system. Voucher codes must be entered during checkout.

Do I need a Nile account to use vouchers?

It varies. At times you may be required to log in to My account in order to use vouchers.To register for an account, kindly follow these 3 easy steps:1. click onLogin or Registerin the top left corner of the page and choose "New Customer" > "Register Now" [Click here] for screenshot2. Fill in the details3. Click "Register"An email will be sent to you to notify your successful registration.

Can I use different vouchers at the same time?

You can only use 1 voucher/ voucher code per transaction.

How long is my voucher valid?

It varies. The expiration date is always displayed on your vouchers/ voucher codes.If you receive a voucher code via email, the expiry date of the vouchers/ voucher codes will be indicated in the email.

What happens if my voucher expires?

An expired voucher/ voucher code is no longer valid. But don't worry, we will remind you to use your gift before it expires.

Can I use a voucher on other registered account?

It varies. The term of use displayed on your vouchers/ voucher codes.If you receive a voucher code via email, the expiry date of the vouchers/ voucher codes will be indicated in the email.

Can the voucher been refunded

No. Voucher have no cash value, can only be used from discount at the point of purchase.