New Drug Store Features Personal Service

One-on-one care and education will be the hallmark of a new pharmacy on Wheeler Road in Augusta.

Pharmacist Neal Miller and his wife, Jean, opened Miller Drug opened on Oct. 1 at 3664 Wheeler Road. Neal has more than 15 years of experience as a pharmacist and Jean more than 25 years in in-home health care. Their daughter, Heather Sprouse, is helping with marketing.

“My dad really has a heart for taking care of patients on a personal level,” Sprouse said. “Both of them are dedicated to patient care and wanted to team together.”

While Miller Drug functions like other drug stores, with over-the-counter medicines and a drive-thru service, the personal care will be paramount.

“It’s important for people to understand what will happen when they take their medicines,” Sprouse said.

Miller Drug carries medical equipment like canes and diabetic shoes, and has a home or business delivery service. It will also offer vaccinations and asthma care. In addition, it plans to offer free community education at schools and senior centers.

Sprouse said the pharmacist will also act as an intercessor between doctors and patients. She said doctors are sometimes unaware what other medicines a patient is taking, and patients are unaware of how those medicines might interact. This can be especially true for diabetic patients and those seeing different specialists.