The new superbill is aesthetically pleasing but requires MANY more keystrokes to submit, which adds a significant amount of time over the course of billing, say, 50 notes, like I do at one sitting weekly at least. I would like to click 1x to add a procedure code (currently I have to click 3x -- 1x to open the dropdown, 1x to select the code, 1x to "add"), 1x for a diagnosis (currently 3x -- 1x to bring the dropdown, 1x for "previous diagnoses" which is the only one I ever use, 1x to close that window), and 2-3x to superbill and return to sign the note like it was before the recent update (currently, 8 clicks, I won't specify them all but it involves the drop down menu, clicking "ready for biller", saving that, doing that A SECOND TIME (this is a bug in the code), and then saving, closing the superbill, opening the note window, and then being able to sign it. I would love to hear about this!

Jason

The new superbill is aesthetically pleasing but requires MANY more keystrokes to submit, which adds a significant amount of time over the course of billing, say, 50 notes, like I do at one sitting weekly at least. I would like to click 1x to add a procedure code (currently I have to click 3x -- 1x to open the dropdown, 1x to select the code, 1x to "add"), 1x for a diagnosis (currently 3x -- 1x to bring the dropdown, 1x for "previous diagnoses" which is the only one I ever use, 1x to close that window), and 2-3x to…

We would like to hear from other members of our community on how they’d like to see this feature improved as well. Feel free to add your voice to this idea by commenting below. We are listening attentively to every request submitted by our customers.

PF provides all the necessary data in the Printable Superbill, but the HL7 export version of the same Superbill is missing several fields from that superbill.

If PF can give us the complete information in the HL7 version of the super bill the Doctor's office can save a lot of time and effort by importing the HL7 Superbill into their own practice management system. This will give doctors' offices more choices to create bills quickly and save a lot of labor hours by reducing redundancy.

Currently the copay in the amount paid field on the Superbill doesn't send anything to the claim on AdvancedMD. The Notes fields does send the copay to AdvancedMD, but not in the claim. It goes to a different destination on AdvancedMD, and it is really difficult to locate this information.

Hello ebailey. We are aware of this deficiency and we have asked AdvancedMD to modify their logic to properly transmit this field across. We have shared your feedback with them so they can make a change.

When completing a superbill, there is an option to fill in Referring Physician, which our billing company requires us to do. It would be nice if the field could be populated automatically with the Referring Physician from the Profile Care Team [which is a great new feature - thank you!].

Since I do not contract with insurance companies, I provide my patients with a receipt/superbill so that they can submit it to their insurance company for reimbursement.

However, many insurance companies require my tax/employer ID and the multiple clinic addresses where I see patients. Is there any way to add a "customization" text box to the superbill function/template to make it easier for patients? Thanks!

Hi everyone – to provide some clarification, please note that the Tax ID field on the printed superbill populates based on the EIN/TIN entered into the Medical Identifiers section of your User Settings (under Settings, go to Users and click on your name to edit your details). Once you have entered your EIN/TIN into your User Settings and saved your changes, log out and back into the EHR to see these changes reflected on your printed superbills. The practice/group EIN entered into the Practice Details settings will not populate on the superbill, as detailed in the Knowledge Base article below.

When there are errors in the billing report, like no insurance or address, it is time-consuming to go to the chart tab and search for the name. We should be able to go directly to the patient chart from the billing report.

Our staff obtains pre-auths, approvals ( work comp/ HMO) etcdays prior to office visit. They need to record this info in the superbill. They should be able to open encounter, change date to date of encounter, and add the auth info to the superbill for that day and save. Once patient is seen, then diagnosis and CPT will be added, and then it's ready for biller. Currently superbill cannot be saved without CPT and ICD codes, which impedes our practice's workflow.

Some insurances require the BMI on the billing transmission. It is too difficult as a provider to keep track of which insurances and then if any particular patient is in that insurance, so we end up putting the BMI on every superbill. It would save time if that data was automatically populated.

As of January 2016, the diagnosis selector in the superbill has been improved to better delineate the difference between Encounter Diagnoses, Active Diagnoses, and Historical Diagnoses. This should make it much easier to avoid potential errors and confusion.

If someone wants to Audit a month's charges, the Superbill Report and Chart Note Report should both be pulled by Date of Service. Right now, this is not the case. Superbill Report is generated on the basis of Date of creation and Chart Note Report is generated on the basis of Date of Service.