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Solutionreach

SaaS-based patient engagement and communication

Grew revenues more than 4x during Summit’s investment

Added more than 15,000 new customers

Increased headcount to 600+ employees

Solutionreach is dedicated to eliminating the communication gaps between healthcare providers and their patients. The company began as a provider of email and text based patient messaging. Already growing quickly, Solutionreach sought an experienced healthcare investor to help accelerate sales and diversify into new market segments.

How Summit helped:

Recruited Greg Gianforte—founder of RightNow Technologies and SaaS pioneer—to the board of directors

Summit’s Peak Performance Group (PPG) worked closely with management to optimize the sales infrastructure, scale the sales team and improve sales force effectiveness. In addition, PPG developed and helped implement a predictive analytics model to improve customer retention.

Assisted Solutionreach in securing a line of credit to fund growth initiatives

Helped company expand into new segments of the medical market

Solutionreach has evolved from patient reminders to a full, cloud-based platform of robust and effective tools that engage patients all along the care delivery stream. By helping healthcare providers retain, attract, engage and educate patients, Solutionreach is creating healthier outcomes.