Shipping & Sales Tax

Shipping charges to the contiguous United States:

Standard shipping is FREE on orders over $40 and $5.99 on orders under $40
Standard shipping takes 1 to 6 (1 day handling time + 1-5 days transit time) business days from the date your order is entered into our system.

Expedited shipping is $14.99 (add $9.99 for each additional item)
Expedited shipping takes 1 to 4 (1 day handling time + 1-3 days transit time) business days from the date your order is entered into our system

One-day shipping is $39.99 (add $39.99 for each additional item)
One Day shipping takes 1 to 2 (1 day handling time + 1 day of transit time) business days from the date your order is entered into our system

Shipping Promotions: Spend $40 and standard shipping is FREE. Please be aware that in order for shipping promotions to take place, all items must be purchased using eBay "Add to Cart" button.

Alaska & Hawaii

Economy shipping is $14.99 per item
Economy shipping takes 1 to 12 (1 day handling time + 1-11 days transit time) business days from 4:00 pm EST on the date your order is entered into our system.

Standard shipping is $19.99 per item
Standard shipping takes 1 to 6 (1 day handling time + 1-5 days transit time) business days from 4:00 pm EST on the date your order is entered into our system.

Expedited shipping is $29.99 per item
Expedited shipping takes 1 to 4 (1 day handling time + 1-3 days transit time) business days from 4:00 pm EST on the date your order is entered into our system

One-day shipping is $49.99 per item
One Day shipping takes 1 to 2 (1 day handling time + 1 day of transit time) business days from 4:00 pm EST on the date your order is entered into our system

P.O. boxes, US Territories, & APO/FPO

We cannot ship orders to P.O. boxes, APO/FPO addresses, or US Territories at this time.

Sales Tax:

We are required to collect and remit sales tax at the local rate in the following states/jurisdictions. Sales tax will be calculated at check out.

Returns

We hope you love everything you order from us. Should you be less than happy with anything else you've ordered, please return it within 60 days of receiving the item. Please note items must be in new and unused condition in the original manufacturer packaging. You can return items by initiating a return on your eBay transactions where you will click "Return this item." You will then select the reason for the return followed by printing out the return label and shipping the item back. Once we receive the returned item, you will receive a return confirmation via email. Please allow 3-5 business days for a credit to reflect on your initial form of payment.

If you have any questions concerns regarding a return please email us by clicking here.

Contact Us

Feel free to contact us via "Ask Seller a question" and we will respond within 24-48 hours. Any inquiries submitted on non-business days will be responded to by the next business day. Customer Service hours of operation are 9am - 4pm EST, Monday - Friday.Payment

Payment

We accept PayPal payments during checkout. Immediate payment is also required for all transactions, meaning all items will be paid for at the time of checkout before the sale is finalized.About Us

About Us

ZWILLING J.A. Henckels is both manufacturer and distributor of premium cutlery and cookware. Our brands represent the best tools you can use in your kitchen

Henckels International — High quality, entry-level cutlery and tools manufactured to our specifications

ZWILLING J.A. Henckels is a market leader for product quality, innovation, and service. All products feature a classic-modern design with a timeless appearance, and are made of high-quality, advanced materials. More Items!View more great items

About Us

Shipping

Returns

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2017 Zwilling J.A. Henckels

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