Seeing as this poor sap runs his own little Stools ‘N Nooses shop in the old west, I’m pretty sure these are shitty American products. I can also understand him wanting to kill himself. The costumers who are happy never return, and the ones that are unhappy are most likely too depressed to manage to get back to the store. That is, he might have a big costumer group in old porch ladies. Many with broken tailbones and lawsuits.