From the article: “Visitors to your digital space don’t want to think about interacting with your website. They want to—quickly and easily—make a purchase, find information, or have fun. It helps if they can be engaged and enchanted in the process. How can we facilitate this type of digital experience? These ten tips are a great place to start…”

Go visit the article to read my 10 tips (or just buy the book if you haven’t yet ) … and comment there! I’m curious to see what happens.