Jim, Jamie and the whole gang at the Plano store are awesome!!! They are genuinely interested in helping you with whatever your needs are without pressuring you in any way! Love this place! Wish I had more $$$ to spend!

Experimac Website User

Super friendly! Had a shattered iphone6 screen that they fixed in 20 minutes! Great customer service and a hassle free experience. Thanks so much for the help!

Google User

#Experimac I just stopped at this store called Experimac-it's on West Parker by Jason's Deli next to Celebrity bakery. Experimac sells all Apple products and they fix/upgrade all Apple products. It's a beautiful boutique looking store. Amazing personal service, I took a couple of laptops for upgrades and they can do the service while you wait. Vance (I am not sure of the correct spelling of his name) was so knowledgeable and extremely helpful of my MAC needs. So much better service than Willowbend Apple Store and no wait. So, if you have any Mac needs stop at Experimac.

Facebook User

They are always extremely helpful, doing as much as they can to help me. Everyone who works there is super friendly and knowledgeable about their work. Going to get my computer or phone fixed doesn't feel like such a hassle since I started going to experimac.

Google User

I bought an IPhone 6 and started having problems right away. A quick call and a short visit later, it was working like a champ. They were helpful and eager to make it right. Very good experience. Will definitely go back.

Google User

Awesome customer service and very knowledgeable staff. I'll never shop anywhere else for my Apple devices or repairs.

Google User

Service is always top notch, complete with steadfast knowledge and customer care! I am never led astray by the information they provide on Apple products and their ability to fix issues with them.

Love it. The staff is friendly, informative and reasonable. Great experience!

Google User

Really knew their stuff and helped me get a perfectly working Mac for a cheap price!

Facebook User

Great service. My iMac was bricked, due to a lightning strike on my home. With a sliver of hope, I took my iMac to Experimac to see if they could do anything with it. Sadly, it was indeed dead, but they were able to take it apart, see the damage, and remove the functional hard drive, which they provided to me so I could recover my data. They then recycled the shell of my former iMac for me - free of charge. Definitely great customer service. Go see them for repair and upgrades for your Apple products!

Yelp User

Glad to have this business in the area. Replaced my shattered iPhone5 screen in less than 20 minutes. Let's send these guys plenty of business to keep them around!

Facebook User

Great service! Experimac in Plano is highly professional and, my phone was repaired sooner than expected. Prices are very reasonable and the customer service makes for a friendly environment.

Google User

Great customer service! Prices are reasonable and the environment is very friendly and professional.

Facebook User

Fast and friendly service from the greatest people around. I wouldn't go anywhere else for a new device or repair!

Google User

Thanks for not making feel stupid while trying to teach me basic iPhone apps and how to restore data. And when that didn't work, thank you so much for taking the time to research the problem and fixing my phone! Jaime, you are so awesome!

Facebook User

Mary, We are very sorry for the delay in getting your phone repaired. We do hope that the replacement phone we lent you while we finished fixing your phone worked in the meantime. Also, we are glad we were able to back up your information to ensure that no information was lost. Again, we are sorry for the inconvenience, and we do hope you will find your next visit to be consistent with the outstanding customer service that we aim to provide to all our customers.

Yp User

Facebook User

Google User

Awesome service! They saved me from having to purchase a brand new laptop (contrary to what the guys at the genius bar were telling me) and easily fixed my keyboard in a very reasonable amount of time. I highly recommend these guys!!!

Facebook User

I've used their services before after going to the genius bar at the Mac store. The guy at the genius bar told me that I would need to buy a new laptop due to an issue with my keyboard, but thanks to Experimac I avoided making such a huge unnecessary purchase and they were able to easily fix my keyboard issue and now I'm back in action. Great customer service, well worth the money and no hassles waiting to get an appointment!

Google User

Great service!! They took care of my MacBook Pro very quickly! Not that I want to see them anytime soon but I will definitely be back!

The 90-day limited warranty covers both device sales and repairs, for repair or exchange (at Experimac's discretion). This warranty is for mechanical defects from the original purchase store only. If the repaired device has been previously opened, physically damaged or liquid damaged, the device may be considered compromised and therefore the warranty may be deemed void.