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Unfortunately, I still only get the same error shown, no matter which machine (own desktop, own laptop, raspberry, work laptop, work workstation) or browser (Firefox, Chrome, IE, Edge) I use.

Is there maybe an account setting that needs to be switched?

I also wrote an email to questvault@fantasyflightgames.com on January 2, but have not gotten any response til now - so I assume the mail inbox is not used anymore. Is there another email I could use to get in touch with FFG/Asmodee for technical issues?

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And it did indeed work! (Yeah, I should have thought about creating a new account earlier...) This is interesting - so it has to be an account issue. It did, however, work in May/June '17 as I downloaded some of the Scenarios and Quests. Maybe the account got flagged as inactive or as a bot? I do not know, but this seems kinda strange to me and some FFG-/Asmodee-techs should probably look into the matter (other account for reference: scubarizzle).