Due to your nickname has against to nickname rules, therefore your account has ask for change your nickname to avoid the restriction.

In order to change your nickname *** you need to submit a ticket to our team. The ticket should contain your login email and the 3 desired nickname.*** after we change your account will be free to play again.

Please note, that nickname change is accomplished only once. Nickname change requests involving names that are already taken by other users will not be considered. Therefore, we strongly recommend you to choose your future nickname carefully.