That old woman is so rude and disrespectful to customers I would never allow her out of the back office if I owned this place. She must be a family member because she would not be worth putting up with otherwise. She spoke to me about how black people buy things and try to return them after they break them or steal parts... really? I know you probably had slaves helping you get dressed as a child but times have changed since 1920 and you cannot talk like that.

Some prices are reasonable, others not so much. NO RETURNS no matter what. No haggling on any items. I think people are crazy to buy some things.... a 20% discount off of store prices for a returned or possibly damaged product is not always a good deal when you are assuming 100% of the risk that the item is defective. I will say that I have always had a pleasant experience with the employees other than the old, rude, and racist woman. I personally will not be shopping there anymore and I wish there was a Henry County customer service authority I could report this woman to.

That old woman is so rude and disrespectful to customers I would never allow her out of the back office if I owned this place. She must be a family member because she would not be worth putting up with otherwise. She spoke to me about how black people buy things and try to return them after they break them or steal parts... really? I know you probably had slaves helping you get dressed as a child but times have changed since 1920 and you cannot talk like that.

Some prices are reasonable, others not so much. NO RETURNS no matter what. No haggling on any items. I think people are crazy to buy some things.... a 20% discount off of store prices for a returned or possibly damaged product is not always a good deal when you are assuming 100% of the risk that the item is defective. I will say that I have always had a pleasant experience with the employees other than the old, rude, and racist woman. I personally will not be shopping there anymore and I wish there was a Henry County customer service authority I could report this woman to.

I have been in this store too many times to count! I love their selection and it rotates VERY quickly so if you see something you like you better get it then! I Just purchased a 10 piece patio set (4 chairs, 4 ottomans, all the cushions and 2 side tables) for $160 (including tax). I have had it about a week now and STILL can't find any defects and I got the last set that was being used as the display so I can only assume that it was a "crushed box" issue. This entire set was a little over $800 at Khols. I am in love with the furniture and all of my neighbors are super jealous! I am always on the hunt for a bargain and have never even felt it necessary to "price haggle" here! They even loaded it up on the trailer for us and helped my husband with the tie down straps. Family owned and operated and IT SHOWS in the service!

I have been in this store too many times to count! I love their selection and it rotates VERY quickly so if you see something you like you better get it then! I Just purchased a 10 piece patio set (4 chairs, 4 ottomans, all the cushions and 2 side tables) for $160 (including tax). I have had it about a week now and STILL can't find any defects and I got the last set that was being used as the display so I can only assume that it was a "crushed box" issue. This entire set was a little over $800 at Khols. I am in love with the furniture and all of my neighbors are super jealous! I am always on the hunt for a bargain and have never even felt it necessary to "price haggle" here! They even loaded it up on the trailer for us and helped my husband with the tie down straps. Family owned and operated and IT SHOWS in the service!

Positive Comments:
-Fairly large selection of interesting and useful items
-Most prices are reasonable; however, some prices aren't. Given the type of store, type of items offered, and the lack of any type of guarantee or warranty, the staff should be more open to price negotiations. I experience a sharp rejection to what I feel was a fair offer.

Negative comments:
- I met two staffers while I was there. The first man was riding a fork lift in front of the store moving items. He was very friendly and pleasant to talk to. The second was an older woman who was extremely rude to everyone I saw her come in contact with. I saw her act rudely to another customer before I interacted with her and I could not believe the way the employee was talking to the customer (Tactless comments and general demeanor).
- As mentioned in the pros, they seemed unwilling to negotiate on prices, even fair offers.
-As mentioned in my positive comments, they have a no return policy and insist you test items on the spot. When I buy items at Walmart or any department store I take comfort in knowing that I have a reputable company standing behind the items. Some items are not practical to take out of the box, assemble, and test on the spot and other issues may not show up until you begin to use the item. Given that these are damaged and/or returned products, I would not want to make a large purchase because of the substantial risk that it will not work or could break down.

Positive Comments:
-Fairly large selection of interesting and useful items
-Most prices are reasonable; however, some prices aren't. Given the type of store, type of items offered, and the lack of any type of guarantee or warranty, the staff should be more open to price negotiations. I experience a sharp rejection to what I feel was a fair offer.

Negative comments:
- I met two staffers while I was there. The first man was riding a fork lift in front of the store moving items. He was very friendly and pleasant to talk to. The second was an older woman who was extremely rude to everyone I saw her come in contact with. I saw her act rudely to another customer before I interacted with her and I could not believe the way the employee was talking to the customer (Tactless comments and general demeanor).
- As mentioned in the pros, they seemed unwilling to negotiate on prices, even fair offers.
-As mentioned in my positive comments, they have a no return policy and insist you test items on the spot. When I buy items at Walmart or any department store I take comfort in knowing that I have a reputable company standing behind the items. Some items are not practical to take out of the box, assemble, and test on the spot and other issues may not show up until you begin to use the item. Given that these are damaged and/or returned products, I would not want to make a large purchase because of the substantial risk that it will not work or could break down.

I went for the first time this weekend and got some great deals. I am going back real soon to get two things I saw that I wanted. I have visited this store at least 15 times and have never had a negative experience like John so do not pay any attention to him. If you want a good deal come herel The prices are usually 50% less than the Wall mart. Yes you don't get the the comfort of returning but these people will assist you in checking out anything you are interested in. So far I have not had any problems with any of the merchandice I have bought and I have bought alot! The people are nice and helpful. I bought a bounce'n'play house today made by litte tykes for $100. Looked up online and it retails for $249.00,playsafe playard for $30 retials for $56 to $64. That's good enough for me!

I have been back again and bought a Snapper lawn mower for a great price compaired to the internet. Love it and husband is very happy with my great bargin. Also got another chair and table to match my 5 piece set I bought last week at another great price. The people are very helpful and nice. If you haven't been yet you need to go and more than once because they are always getting new stuff in.

I went for the first time this weekend and got some great deals. I am going back real soon to get two things I saw that I wanted. I have visited this store at least 15 times and have never had a negative experience like John so do not pay any attention to him. If you want a good deal come herel The prices are usually 50% less than the Wall mart. Yes you don't get the the comfort of returning but these people will assist you in checking out anything you are interested in. So far I have not had any problems with any of the merchandice I have bought and I have bought alot! The people are nice and helpful. I bought a bounce'n'play house today made by litte tykes for $100. Looked up online and it retails for $249.00,playsafe playard for $30 retials for $56 to $64. That's good enough for me!

I have been back again and bought a Snapper lawn mower for a great price compaired to the internet. Love it and husband is very happy with my great bargin. Also got another chair and table to match my 5 piece set I bought last week at another great price. The people are very helpful and nice. If you haven't been yet you need to go and more than once because they are always getting new stuff in.