Jared Blalock, a laid-off coal miner in Williamson, West Virginia, who received education and training from the Coalfield Development Corporation and found a new job in construction. (video 2:56 minutes).

“People not only want to know how we’re making things right with our customers after the sales practices issues,” said Wells Fargo Chief Marketing Officer Jamie Moldafsky, “but also how we’re ‘Building Better Every Day’ through our philanthropy and volunteerism in our communities.

“Each of these new stories shows the grit and determination of remarkable people, their desire to be better, where that took them, and those who lent them a hand along the way in their journeys,” she said.