Premium Upgrade

T

timcox premium

Asked on Aug 27, 2014 - 15:27 UTC

I purchased the premium upgrade around Febuary or March and I am suddenly not able to utilize those features. I have the red bar across the bottom of all my apps that says upgrade and get more done. Can I get help with that? Thank you

All responses

David Trey staff

Replied on Aug 27, 2014 - 15:36 UTC

Hello,

It seems that now you are a part of a Business team and the team leader didn't pay for the invoice at first. I see a new payment for this team now and have manually re-enabled the team's Premium access so now your account should have all features again.