This is a subsidized non-profit residence that requires tax returns for example, and refuses to take tax documents for the past 7 years while we wait for 2017 to be completed by CRA. Completely inflexible, especially as we don't require a subsidy. There has been zero follow-up after our tour July [date removed], and even after calling to say we liked a unit, and hoped to proceed, yet not one call to see if they could be of any assistance.