This is the email I got back from telltale support. Sure is super helpful...sarcasm.

"Hi,

I do apologize for this problem. We are aware that a small number of players are experiencing this issue, and we are currently investigating a solution. Please ensure you have a strong internet connection and are logged into your Telltale account before attempting the download again. Also, you can try connecting to another network and/or resetting your router/modem.

I keep getting the "connection lost" message. There is NOTHING WRONG WITH MY INTERNET CONNECTION!!

Fix this, TT!!

I get the same frikin problem and my conection is perfect this game is garbage........i gatta whatch it on youtube with thousands of other people playing having fun while telltale sits there with there thumbs up there who knows what....wtf get a friking fix for all us pc users.... This company is frikin pathetic'''''''''''''''''''''

I’ve not complained about TTG’s struggle w/ their promised monthly releases but this is ridiculous. Almost a week after the release of E4 and I still can’t download it. While I appreciate the effort of DjNDB posting the ‘simple’ workaround no way in hell am I trying it. Nor should I have to. Which leaves me dead in the water and very frustrated.

Still getting connection error message after trying everything I found on here/support. Even re-installed and got nothing to show for it. Been waiting to play episode 4 for awhile now even though I've ran into spoilers. Can this been fixed please?