Old Navy Canada Shopping Guide

The Old Navy Story

Old Navy was founded in 1990 in the US. Once called Gap Warehouse, the company was rebranded in an effort to distance it from the Gap. The company got its new name from a bar in Paris. All Old Navy stores were originally designed to be like grocery stores. Think flowing aisles that you want to work through, aisle by aisle, until you’ve reached the checkout. From the metal shelving to the impulse buys at the register, Old Navy’s original design concept can still be seen in the stores. In 2001 Old Navy made it’ way into Canada with its first 12 Canadian stores opening in Ontario. There are now over 75 Old Navy stores throughout Canada and more openings are on the horizon.

Shopping at Old Navy

Old Navy is a store for the trendy. They picture their store as a safe place for all to shop. They offer clothing options for everyone. Old Navy has lines for babies, children, men, women, maternity, athletic, and business. They even offer some of their pieces in specialty sizes like men’s and women’s tall, women’s petite, kid’s slim, and more. You’ll also find shoes, accessories, purses, and scarves on their shelves. From Sour Patch Kids to face wipes, the impulse buy area near the checkout is where you’ll see a variety of trendy items and tasty snacks. Old Navy boasts that they have designers from Coach, The North Face, and other high-end lines design special pieces for their collections.

Saving at Old Navy Canada

There are a lot of ways to save money at Old Navy. Sign up to receive text alerts. You’ll get exclusive deals, promotion reminders, and coupons sent right to your phone. Go to the bottom of the homepage and enter your phone number to join. While you’re there enter your email address to their mailing list to gain access to even more savings and deals. You’ll also receive a special bonus coupon just for signing up. Don’t forget to shop their sale section to receive items discounted anywhere from 20% to 70% off the original price. Old Navy also offers free shipping on all orders over $50.

Super Cash, Super Savings

Shop when Old Navy is handing out Super Cash to take advantage of future savings. During select time periods, Old Navy passes out Super Cash where you’ll earn a $10 coupon for every $25 you spend. You can then redeem your super cash at a select time. You’ll get to use $10 of your Super Cash for every $25 that you spend.

Customer Care

Old Navy is committed to helping their customers. If you have any questions, comments, or concerns, you can reach their customer care team at 1-800-653-6289. They’re available 24/7. You can also email customer service by filling out a simple form.

Like, Follow, and Share with Old Navy

You can follow Old Navy on your favorite social media sites. Check out their Twitter to get updates on daily promotions and discounts. Like them on Facebook to gain access to special gift guides and celebs that were spotted sporting their Old Navy pieces. Get style inspiration from the Old Navy Instagram. Don’t forget to check out their Pinterest Boards to see what the stylists are loving.

Old Navy Canada Shopping Tips

Sign up to receive text alerts from Old Navy and get promotion reminders and coupons send straight to your phone. Go to the bottom of the homepage and enter your phone number to start saving!

Join their mailing list and get coupons sent to your inbox. You’ll also get a bonus coupon just for signing up!

Shop the Old Navy Sale section to save anywhere from 20% to 75% off of select merchandise.

Shop when Old Navy is passing out Super Cash to save in the future. For every $25 you spend you’ll get $10 in Super Cash. When it comes time to redeem the Super Cash you can use one $10 Super Cash for every $25 you spend.

Enjoy free shipping on all orders over $50.

Old Navy Canada Shipping Policy

Old Navy offers free shipping on any order over $50. When you’re checking out make sure to check the “Free Every Day” shipping box to take advantage of this perk. Old Navy also offers two-day, and next day shipping for an additional charge. Old Navy uses Canada Post, Purolator, and UPS to ship your items. The company does not ship to international addresses at this time.

Old Navy Canada Return Policy

Old Navy wants you to love all of your purchases. If you don’t you have 45 days to return your purchases for a full refund. Items must be in unwashed, unused condition with the tags still attached. If you’re returning swimsuits the hygienic liner must still be in place. If you mail your items back using the prepaid shipping label you will not be held responsible for return shipping charges. If you choose to use a different shipping method you will be responsible for shipping fees. You can exchange items by calling 1-800-653-6289. You cannot return or exchange final sale merchandise.