Firmware Update Guide for Android TV-Box with Rockchip SoC

Today we present a tutorial to update, recover or unbrick with a firmware file our Android TV-Box with SoC Rockchip like RK3066 / RK3368 / RK3228 / RK3229 / RK3328 / RK3399 in a simple way, we will need a PC for this firmware update procedure.

FIND A FIRMWARE: You can use the search of our web, if we do not have it published we don’t have it, ask to your shop

NOTE: AndroidPCtv is not responsible for problems that may cause a firmware change.

SELECT UPDATE METHOD

Method 1-A = I have a single file with .img extension (you don’t need to connect the TV-Box to a PC)

Method 1-B = I have a single file with .img extension (you need to connect the TV-Box to a PC)

Method 2 = I have a single file with .zip extension you don’t need to connect the TV-Box to a PC)

!ATTENTION !

If the TV Box works well for our needs DO NOT UPDATE

If we don’t know what we are doing DO NOT UPDATE

If our TV-Box don’t work and does’t have reset button DO NOT TRY TO UPDATE , claim to the store.

Disconnect any other Android device that we have connected.

You always have to use a USB 2.0 connector (higher compatibility).

There are many TV-Boxes especially the cheap ones that are copies called ” clones ” that are incompatible with the official roms of the original models and can leave useless our TV Box or do not work the WIFI.It is impossible to know if we have a clone or not without opening the device and comparing it with another original.We recommend buying devices in the stores we recommend and if possible only known models from trusted brands.

If you do not find firmware for your model you may not have any brand support.

FLASH FIRMWARE WITH IMG FILE AND A SD CARD

Method 1-A = I have a single file with .img extension (you don’t need to connect the TV-Box to a PC)

Prepare SD card to update TV-Box with SoC Rockchip

We start the Rockchip Create Upgrade program as the ADMINISTRATOR (right click on “SD_Firmware_Tool.exe”) In the program we select: – Drive where we have connected the SD card – Activate the SD BOOT option in the program menu – Path where we have the IMG file

Press the RESTORE button and the process of creating the SD card will start, it may take several minutes.

With the TV-Box turned off introduce the SD card.

Keep the reset button pressed and without releasing it we connect the TV-Box to the electricity to boot it.

Automatically the update process will start, we must have patience it can take several minutes.

1-B-2 Update using a PC for TV-Box with Factorytool

First we upload the firmware in IMG format (1) and change to Restore mode (2)

Hold the reset button on the device and connect with a correct USB cable on our PC (buy it at Aliexpress or Amazon)

The update program will detect the device almost instantly in one USB position (In the TV-Box we will have the black screen, if it enters the recovery is NOT correct)

Click on the RUN button (3), at the end it will give us OK.

Wait for the system to restart and show us the Android desktop, this can take from 5 to 10 minutes approximately.

1-B-3 Update using a PC for TV-Box with RKDevTool

Disconnect the Rockchip device from the power and run RKDevtoolexecuting AndroidTool.exe.

Change to the Upgrade Firmware section.

First load the firmware with *.img file.

Hold the reset button on the device and connect with a cable from a USB of our TV-Box to a USB port on our PC (* See the previous connection notes if we have questions).

The update program will detect the device (In the TV-Box we will have the black screen, if it enters the recovery is NOT correct).

Press Upgrade button and wait to complete the operation.

UPDATE ONLY WITH ZIP FILE

Method 2 = I have a single file with .zip extension you don’t need to connect the TV-Box to a PC)

Copy in the root of our SD or USB the .zip file of the update (depends on the TV-Box one or the other is used, try both)

From the Android system of our TV-Box we go to Settings, depending on the model we have one option or another, examples: – Application update in the list of apps – Settings> About the device> Update – Some TV-Box with the Zip in the root of the SD or USB with the flash button pressed when starting take the update

IMPOSSIBLE TO RECOVER THE TV-BOX

If our TV-Box is not recovered by any flash method we may be trying to update in the wrong way, it is advisable to repeat the previous instructions step by step, if it still does not recover we recommend reading the following guide.

OTHER ANDROID TV-BOX GUIDES

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Someone please help me. I can’t get my H96 max+ 4k64gb TV box to work. It works for some things but not others. When I open Netflix it won’t let me scroll down or over I’m just Frozen on the same screen. But it will let me hit the back button or the home button to get out of it. And on YouTube I can scroll through and look at what I want, but I can’t search for anything. And how do I get the keyboard to work?

I flashed all of the available firmware images: – RK3328_DC_H96_MAX+_noaddon_SSV6051_RTL8189_8.1.0_20181215.1524.img – RK3328_DC_H96_MAX+_SSV6051_RTL8189_8.1.0_20181117.1536.img – RK3328_H96_MAX+_SSV6051_RTL8189_8.1.0_20181008.2258.img

But nothing changes. Wifi and Bluetooth still doesn’t work. When I try to turn on WiFi switch on Android menu it turns off itself.

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1 month ago

Guest

Tony Mee

Hi Michele. I had the exact same problem, but after much trawling of google, I found a whole bunch of firmwares at the following address https://mega.nz/#F!B8gBhAKD!bZHKBR5FhfIAc93zd0aE6Q. The one that worked for me was RK3328_DC_H96_MAX+_HS2734_8.1.0_20181108.2206 Hope this helps.

Hello , thanks for the detailed description, but unfortuneately , none of the options works for me . i tried to upgrade a T9 Rockchip 3328 Device , but in the androidtool , factory tools etc . the device appaers only for 1-2 seconds as adb device then it disappears immediately and i cannot start the upgrade does anyone knows how to fix this ?

I just installed this new firmware and without any problems with tools , but at the time of restarting the TV box with the 8.1, the red light turns blue but only about 5 seconds and returns to the red color, not restarting the firmware . It’s like checking the new firmware some hardware is not correct and does not let restart, I think. Any solution ?

Yeah… that´s what I am most afraid of. Can´t do that, I bought it abroad because Amazon doesnt deliver here.

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8 months ago

Guest

somchart

i’m looking for firmware for recovery i68 chip rk3368 android tv box which it does not work. the original rom 5.1.1 is…LMY49F.eng.jw20160602.183532release thank you very much if you can provide to me. tks somchart

Hi, is it at all possible to flash the firmware if my box does not have a reset button or a hole? I have a MX10 box that has this chipset, but it does not have a reset button or a hole. I have tried the first method but nothing happens. I can’t try the second method since it does not boot up at all. thank you.