46PFL5507T freezes

Hello,

PFL5507T has following issue of freezing: Use one of the HDMI inputs, switch off the device in the HDMI input, switch off PFL5507T, switch on PFL5507T, try to go to view TV pushing "TV" button from the remote control = PFL5507T freezes and only way to recover is to take the power cord off the wall.

This issue is commented e.g. at gigantti.fi and I have experienced and complained about this to Philips. Resolution was changed mother board but the same issue still exists.

A new SW (96.0) will be available during this evening or tomorrow. Please download and install this using USB.

I hope this solves the problem I'm facing. I've bought the TV (46PFL5527H/12) on 5 December 2012 and I've added 2 devices: PS3 with HDMI (automatically added) and (manually added) a PC with VGA input.

12 days have passed... and 2 times the Computer link went missing from he home screen- Adding it again was impossible as the VGA input is now missing (makes sense, since I have added it earlier, so it can't be used twice, even after the icon disappeared.)

The only way to add the device again is to re-install the TV, which is quite boring, frankly.
There should be an option to remove it and install it again, without having to reconfigure the whole TV.

Aside from that, I've encountered this freeze issue just once.

PS: I'll be sure to try the new software update today. It's nice to see Philips is working on this.

I hope this solves the problem I'm facing. I've bought the TV (46PFL5527H/12) on 5 December 2012 and I've added 2 devices: PS3 with HDMI (automatically added) and (manually added) a PC with VGA input.

12 days have passed... and 2 times the Computer link went missing from he home screen- Adding it again was impossible as the VGA input is now missing (makes sense, since I have added it earlier, so it can't be used twice, even after the icon disappeared.)

The only way to add the device again is to re-install the TV, which is quite boring, frankly.
There should be an option to remove it and install it again, without having to reconfigure the whole TV.

Aside from that, I've encountered this freeze issue just once.

PS: I'll be sure to try the new software update today. It's nice to see Philips is working on this.

Thanks for the answer... but I doubt that a technician would be able to fix it, if I called one as you suggested. I really believe this is a software bug, since I've noticed various other users complaining about a similar situation. I hope Philips software team can find and correct this glitch in a near future.

I have forgotten my password

Don't worry, it happens. We'll send you a link to create a new password.

{* #forgotPasswordForm *}
{* forgotPassword_emailAddress *}

{* forgotPassword_sendButton *}

{* /forgotPasswordForm *}

Email sent

We have sent you an email with a link to change your password.

Log in with your Philips account

We see that this email address, {* data_emailAddress *}, is already connected to a Philips account. However, this email address has not been verified yet.
We have sent a verification email to this address. Please click the link in that email to log in to My Philips.

Please provide a valid email address.

To login with your account, Provide an email address

Create a new Philips account

We see that this email, , is already connected to a Philips account. You can create a new Philips account by providing another email address.

{* #socialRegistrationNoEmailForm *}

{* socialRegistrationNoEmail_emailAddress *}

{* socialRegistration_signInButton *}

{* /socialRegistrationNoEmailForm *}

Almost done

You are almost done, please provide or verify the following information.

Philips values and respects your privacy.Please read the privacy policy for more information.

{* /socialRegistrationForm *}

{* #resendVerificationForm *}

Verify your email address

We see that this email address, {* data_emailAddress *}, is already connected to a Philips account. However, this email address has not been verified yet.
We have sent a verification email to this address. Please click the link in that email to log in to My Philips.

{* resendVerification_emailAddress *}
{* submitButton *}

{* /resendVerificationForm *}

Email sent

An activation email has been sent to {* data_emailAddress *}.
Please click on the link in this email to activate your Philips account and to verify your email address.