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Two Little Words

Sometimes little things can make a big difference. Sometimes, when combined with another little thing they can make a huge difference. Such is the case with two little words, thank and you.

Now “thank” almost doesn’t sound right alone. About the only way it makes sense is when used in a sentence like “remember to thank someone” or something like that. We can add an “s” to the word which makes it far more useful but all alone “thank” just doesn’t accomplish that much.

As for “you” well that’s another matter. With just in slight change in the tone of our voice we can make “you” mean very different things. We can say it with a smile and a friendly look and it tells a person that we think they are someone special. Or…we can say it with a growl and a stern look and they almost instinctly know that whatever we say next isn’t going to be meant as a compliment.

It’s when we combine the word “thank” with the word “you” that magic begins to happen. When spoken together with sincerity and conviction “Thank You” has the power to change someone’s day. It has the power to let them know that they matter, that the things they do are noticed, and that they are appreciated.

Authentic Servant Leaders seldom if ever miss an opportunity to say Thank You when appropriate. They do not take acts of kindness for granted. They do not take good work for granted. They do not take extra effort for granted. They do not take their people for granted.

If you have not used those two little words together in the last day or so (maybe the last hour or so) then I can virtually guarantee that you have missed an opportunity to demonstrate to someone that you appreciate them. That you do not take them or their efforts for granted.

Now, just to be clear, a little half-hearted “thanks” said in passing doesn’t get it done. Look the other person in the eye and in your strongest, clearest voice say “Thank You” and mean it…sincerely.

If you’re truly looking you won’t have to wait look for your first opportunity to appear.