Change the router admin password

Reset the router

Sometimes, you may need to reset your router. If you can access the expressvpnrouter.com interface, perform the soft reset. If you cannot access the expressvpnrouter.com interface or the soft reset does not work, perform the hard reset.

Soft reset (if UI still works)

Click on VPN along the top menu. In the side bar, click ExpressVPN Help & Support, and then click Reset Factory Settings.

When asked to confirm, click Reset to factory defaults.

Hard reset (if unable to perform soft reset)

Press and hold the router reset button (located on the back of the router) for 10 seconds.