Partial uninstall - Hewlett Packard

This is a discussion on Partial uninstall - Hewlett Packard ; I had a HP Photosmart S20 scanner installed on my computer. I abandoned it
and did an uninstall BUT I still have the S20 software showing in Add/Remove
programs and on each boot Windows says something like "Windows has disabled
...

Partial uninstall

I had a HP Photosmart S20 scanner installed on my computer. I abandoned it
and did an uninstall BUT I still have the S20 software showing in Add/Remove
programs and on each boot Windows says something like "Windows has disabled
scanner drivers that would make Windows unstable.". I can't uninstall the
software. I get the message "Windows can't find the dll.".

What can I do to clean this up?

Thanks for your help

Re: Partial uninstall

Dan wrote:
>
> I had a HP Photosmart S20 scanner installed on my computer. I abandoned it
> and did an uninstall BUT I still have the S20 software showing in Add/Remove
> programs and on each boot Windows says something like "Windows has disabled
> scanner drivers that would make Windows unstable.". I can't uninstall the
> software. I get the message "Windows can't find the dll.".
>
> What can I do to clean this up?
>
> Thanks for your help
>
>
>
The first thing you might try is reinstalling the scanner software and
drivers in order to repair the uninstall information needed by Windows
to correctly uninstall. If that doesn't correct the problem, you may
have to look for a log file created by the install process that lists
the files installed and any changes made to your system's registry and
then manually remove all those files and registry entries.

Re: Partial uninstall

Thank you. I will try it.

------------------------
"Dan" wrote in message
news:lsNVe.9102$S26.738@tornado.texas.rr.com...
> Dan wrote:
>> I had a HP Photosmart S20 scanner installed on my computer. I abandoned
>> it and did an uninstall BUT I still have the S20 software showing in
>> Add/Remove programs and on each boot Windows says something like "Windows
>> has disabled scanner drivers that would make Windows unstable.". I can't
>> uninstall the software. I get the message "Windows can't find the dll.".
>>
>> What can I do to clean this up?
>>
>> Thanks for your help
> The first thing you might try is reinstalling the scanner software and
> drivers in order to repair the uninstall information needed by Windows to
> correctly uninstall. If that doesn't correct the problem, you may have to
> look for a log file created by the install process that lists the files
> installed and any changes made to your system's registry and then manually
> remove all those files and registry entries.
>