Shipping & Handling

We strive to provide excellent shipping service to each of our customers. Our goal is to get your orders as fast as possible to you. Usually orders are fulfilled within 1~2 business days and to insure delivery time, we classified our shipping services as below.

Delivery Time by Shipping Methods for orders shipped from US:

Inside USA :

Standard : Usually takes 4-10 business days after shipped

Expedited : Usually takes 3-4 business days after shipped

Two Day : 2 business days after shipped

Outside USA: All international orders are shipped via USPS or other postal services. Transit times are vary by country but here are estimated everage transit time.

Products marked as "Shipped directly from Korea" will be shipped from Korea with USPS Tracking numbers.

Stanard delivery may takes up to 7-12 days depends on customs and other factors. If there is any delay, please contact us for the status of the package.Please note that business days are Monday through Friday, excluding Federal holidays within the United States and South Korea for packages shipped from Korea.

TO USA :

Standard : Usually takes 7-10 business days after shipped from Korea via ePostG service and delivere. Online Tracking is available from departure to arrival

Express: Usually takes 1-2 business days after shipped from Korea via Korea Post, Fedex or UPS.

To track the package shipped from Korea via ePostG, go to ePostG online, click Tracker on top menu and enter the tracking number into the Package Tracker window. The tracking will show you the status from departure to arrival. The order also can be tracked at USPS site.

How the Package arrives

After arrival at US and customs clearance, the package will be distributed by USPS network and delivered by USPS. Please note that the package you receive will have the US return address and USPS tracking number.

Customs, Duties & Taxes

Orders shipped to outside the United States may be subject to import taxes, customs duties and fees and the recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. When ordering from superstore.com, you're responsible for assuring the product can be lawfully imported to the ship to country.

Additional charges for customs clearance must be fulfilled by the recipient; Buyers are responsible for import duties, taxes and charges, only if occur..

Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.