Driver
Installation

TamoGraph is a tool for
monitoring wireless 802.11 a/b/g/n/ac networks. To conduct passive
surveys, you must have a compatible wireless adapter to use this
product. In order to enable the monitoring features of your
wireless adapter, you will need to use the special drivers that
come with this product.

When TamoGraph is not running,
your adapter will be able to communicate with other wireless hosts
or APs, just like when you are using the original driver supplied
by the adapter manufacturer. When TamoGraph is running, your
adapter will be put in passive, promiscuous monitoring mode.

Note
that integrated adapters by Intel, Broadcom, and Dell do NOT
require special driver installation by the user; the driver that
works alongside the original vendor's driver will be automatically
installed by TamoGraph when you launch the program for the first
time.

Prior to installing the new
driver for your wireless adapter, be sure that your adapter is
compatible with this product. The list of compatible adapters
can be found at the following URL:

If you use CommView for WiFi,
another TamoSoft product, you do not need to install or change the
driver, as TamoGraph and CommView for WiFi share the same
drivers.

Driver Installation Troubleshooting

If you get the “Could not start
device driver” or “Could not install device driver” message, first,
make sure that the adapter is plugged in and verify that it is
enabled by opening Control Panel => Network and Internet =>
Network Connections and right-clicking on the adapter icon.

The next step depends on the
adapter chipset:

For
adapters based on Atheros chipsets:

For
adapters based on other chipsets (Intel, Dell, Broadcom):

Make sure that the special
adapter driver was not replaced by a vendor-supplied driver. This
may have happened when you ran Windows Update. Open Control Panel
=> System and Security, select the Hardware tab, and then open
the Device Manager. Your adapter is listed under “Network
adapters.” If the adapter name is not prepended with “[CommView],”
then your adapter is not using the special driver for TamoGraph. In
that case, click Help => Driver Installation Guide in the main
application window and let the program reinstall the special
driver.

Make sure that you use the
latest driver supplied by your computer or adapter vendor. Visit
the vendor's Web site to download and install the latest driver
version.