Welcome to the site! I'm Dan, and I'd be happy to help! We need to try to calibrate the incline sensor. Try these methods and let me know the results.

Method 1: Press Stop and Speed Up, Insert the Key

To calibrate the incline, press and hold the stop and speed increase buttons. While holding the buttons, insert the safety key. The machine will now be in calibration mode. Press the Stop button once. Then, press one of the incline buttons to begin the calibration. It is recommended that you do not stand on the machine while the calibration is taking place. The machine will move to its highest incline position, then to its lowest decline position. Please wait for the machine to come to a complete stop. When the machine stops moving, the calibration is complete. Remove the safety key from the console to exit calibration mode.

Method 2: Press the Stop Button, Insert the Key

To calibrate the incline, press and hold the stop button. While holding the button, insert the safety key into the console. The machine will now be in calibration mode. Press the stop button once. Then, press either the incline up or incline down button to begin the calibration. It is recommended that you do not stand on the machine while the calibration is taking place. The machine will move to its highest incline position, then to its lowest decline position. Please wait for the machine to come to a complete stop. When the machine stops moving, the calibration is complete. Remove the safety key from the console to exit calibration mode.

I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

treadmilltech

Technician

4,753 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

Technician

1,143 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

I have a C2255 Treadmill (several years old) and it seem that the walking frame, when in the upright position no longer lines up with locking pin. Off by about 1/4 inch. We did not move it, so I do no… read more

i had to replace the cable that runs from the belt assembly thru the upright & connects to the control board [sorry for my lack of technical terms]. when i got everything reconnected exactly how it wa… read more

My treadmill is a Sunny SF-T7603. Suddenly the belt started to "pulsate" speeding up and down. Customer support told me to hold the Prog and Mode keys and look for a number that evens out the speed. T… read more

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.