In This Article:

Copy and Paste Best Practices

In This Article:

When you create content in a rich text editor, such as Microsoft Word or Google Docs, hidden formatting is added to your document to make it look nice on screen. If you then copy and paste that content into a Salsa Engage Activity or Email, the hidden formatting can mess up the look of your Activity or Email. For example, if you paste from Microsoft Word, your Activity or Email might contain characters like "&" or "#8217".

If you need to copy content from a rich text editor, first paste it into a tool that will strip out the hidden formatting. For example, you can use Notepad, TextEdit, Word to Clean HTML, or EditPad as an intermediary.