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FAQs

The stones are made of extremely light papier-mâché coming from recycled paper. They draw their inspiration from the ones we can see in nature, and thus their colour and decoration make them unique.

Papier-mâché is very resistant, and water doesn’t affect it much. Any object can in fact be cleaned with a moist or dry cloth. To ensure long life, avoid soaking papier-mâché and wearing jewels before applying perfumes or hair sprays. If the papier-mâché accidentally gets soaked and becomes soft, leave it to dry in the sun and it will return to its original consistency.

Yes, it is. Together with your clock, you will receive a practical scheme to help you position it correctly step by step. The adhesive is already included, and it is perfect also for walls with slight defects. If you have a particular wall and you are not sure whether the double sided foam tape will hold, contact me; together we will find the best solution for you. When you decide to paint your house, remove it and replace it with a specific one for hooks. You will easily find it in any DIY shop.

Click on this link to watch a step-by-step video tutorial on how to position your clock:
https://www.youtube.com/watch?v=88vTJL1OLGw

and here a video on how to remove it easily:
https://www.youtube.com/watch?v=A602AAqwWGM

Yes, it is. The mechanism is a high quality and very quiet one. To completely reduce the noise, avoid assembling the second hand, following the indications on the positioning scheme. Click on this link to watch a video tutorial on how to correctly position your hands: https://www.youtube.com/watch?v=MtGEkufsmBc&t=7s

Sure, you will only need to turn to a clock repairer or contact me to have the original one. Before asking me to replace it, perform a test without the hands and check with the battery in it if the small wheel on the back turns. Be sure that the problem does not concern the hands: sometimes they touch each other and block the movement. If that’s the case, slightly bend them with your hands so that they can freely rotate. Click on this link to watch a video tutorial on how to replace a broken mechanism: https://www.youtube.com/watch?v=0lASpZSNoaY

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.