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Michael Hannigan, Camera and Video Technician

Category: Camera and Video

Satisfied Customers: 11837

Experience: 25+ Years Experience in Computers and Electronics

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My 5200 does NOT consistently save images to the SD card. I

Customer Question

My 5200 does NOT consistently save images to the SD card. I will check when I am taking pictures and view the images to be certain I should take another picture. Then I may take a few to be certain all people are in the photo.The other night, the images did NOT appear when I hooked up to a computer to view and edit the images.Is this something that has occurred with other 5200? This has never happened with the OLD SLR I used, and believe it is an electronic issue.Please let me know what I should do. This has happened another time and attributed it to user error, but this time (last night) I know it was NOT me.Thank you

Sorry for the delay and thank you for your patience. My name is Michael. I will be helping you with your question today.

Please let me know if there as any additional information that you think might be pertinent to your question. If I don't hear back from you, I'll provide the best answer I can based on the information you've given so far. You will still be able to reply with additional information or questions at any point during our conversation, and I'll revise the my answer accordingly.

I have used for some time, and currently use Nikon DSLR cameras. I've never seen this happen. My experience has been that they are extremely reliable. However, there is something about the way it handles storage folders that can cause the perception that images have gone missing. It has settings for both storage and playback folders. If they are different, then what you see on playback will be different from the images that you are taking. There are also some other peculiarities about storage folders, but they are mostly minor points. I would check that first. You can see that in page 82 of the reference guide, which I have uploaded for you here:

In addition, just to make sure you have all the images from the sd card, I would take the SD card and put it into your computer and copy everything - all files AND folders to your computer. That way you can be certain if the pictures are there you will not lose them. If you don't have an SD card reader on your computer, you can get one inexpensively. Here is a link:

I would start with that... then what I would do is check the storage and playback folders. To make things simple, once you know you have the pictures, I would recommend formatting the card in the camera and letting it create the folders. Let me know if that helps. But the bot***** *****ne is - those pictures you took - if you didn't delete them - they should still be there, even if not exactly where you expect.