Red Hat Enterprise Linux Server (virtual)

Red Hat® Enterprise Linux® Server is an easy-to-administer, simple-to-control operating system that can be deployed on physical systems, in the cloud, or as a guest on the most widely available hypervisors. It orchestrates the hardware resources for all your basic computing requirements and includes support for all major hardware platforms and thousands of commercial and custom applications.

Subscription type

Self-support subscription does not include Red Hat customer support.

Standard subscription:

For all support cases, standard business hours of coverage are either 9 a.m. to 6 p.m. (0900-1800) local time for North America or 9 a.m. to 5 p.m. (0900-1700) for outside North America. Standard business hours do not include weekends or local public holidays.

Web and phone support channels.

Unlimited support cases.

Premium subscription:

24x7 for severity 1 and 2 cases.

Standard business hours of coverage for severity 3 and 4 cases are either 9 a.m. to 6 p.m. (0900-1800) local time for North America or 9 a.m. to 5 p.m. (0900-1700) for outside North America. Standard business hours do not include weekends or local public holidays.