I'd like to start to build an inventory of products and services thatsupport the GeoReport v2 spec on the wiki and eventually get these on thewebsite. If you build and maintain a product or service that supports thespec, could you reply to this post with information about it. If possible,please provide:

Name of company/organizationName of product/service including version numberExtent of support

Whoops, I accidentally sent this prematurely. Let me finish that list:

If possible, please provide:

* Name of company/organization* Name of product/service including version number* Brief description of product* Extent of support with as much detail as possible: - provides API endpoint - can re-route reports to external API endpoints - client application which sends to an API endpoint - can consume a feed and do analysis/visualizations - etc* website URL with information on product or service* Any demo sites or live deployments, screenshots, etc if not on the website* Any other information you wish to share

I've started putting together a page with a list of some products that I'mpretty sure support the spec and you can feel free to add informationdirectly there if you prefer:

> I'd like to start to build an inventory of products and services that> support the GeoReport v2 spec on the wiki and eventually get these on the> website. If you build and maintain a product or service that supports the> spec, could you reply to this post with information about it. If possible,> please provide:>> Name of company/organization> Name of product/service including version number> Extent of support>>> --> Philip Ashlock> Open Government Program Manager | *OpenPlans.org*<http://www.openplans.org/>|> *@philipashlock*<http://www.twitter.com​/philipashlock>>>

Hi, myself avinash. I am working on Geo Reporter App. Please find attached demoversion. I haven't started server side task. But what i'm planning is to createa database on server side (Sqlite3/Mysql). When a user submit a report i'llsend the compressed data to the server and store it.

If I am not wrong the server side of the application is basically consumingthe RESTful API's provided by open311's Geo Reporter v2 protocol. So I waswondering that will there be any requirement to have a database and thecompression of data?

On Sat, Mar 31, 2012 at 11:21 AM, Avinash Jain <<email obscured>> wrote:> thanx i got the idea. We can use tweetpic.com to upload media

I don't think it's a good idea to store photos on public servers,unless you're looking for a lawsuit. This can infringe people'sprivacy especially as some endpoints allow users to submit reportscontaining sensitive data.

> no i am not telling about storing, i am telling about sending of url of the> pic one will take about a particular issue. You can refer the documentation> where it is given about tweetpic.com

Avinash, Correct me if I'm wrong, you will be first uploading the image tothe twitpic servers and then sending that link to the GeoReporter serversright? So what Jacek is trying to say is that storing these images on apublic server (in this case twitpic) is not a good idea.

From the NYC perspective, we are not comfortable with images beingstored/hosted/linked-to on third-party services like tweetpic or yfrog, etc.Not only is the issue of confidentiality at stake, but also retention - i.e. wecannot be sure that the image will remain for as long as it might be needed.The current GeoReport specification is not clear on this front but it'ssomething which should be addressed for the next version.

> From the NYC perspective, we are not comfortable with images being> stored/hosted/linked-to on third-party services like tweetpic or yfrog,> etc. Not only is the issue of confidentiality at stake, but also retention> - i.e. we cannot be sure that the image will remain for as long as it might> be needed. The current GeoReport specification is not clear on this front> but it's something which should be addressed for the next version.>> -Andrew> ________________________________________> From: discuss@lists.open311.org[discuss@lists.open311.org] on behalf of> Avinash Jain [<email obscured>]> Sent: Saturday, March 31, 2012 05:43> To: discuss@lists.open311.org> Subject: Re: [Open311 Discuss] Inventory of products and services that> support GeoReport v2>> no i am not telling about storing, i am telling about sending of url of the> pic one will take about a particular issue. You can refer the documentation> where it is given about tweetpic.com>> regards,> avinash>> On Sat, Mar 31, 2012 at 3:08 PM, Jacek Kmiecik <<email obscured>> >wrote:>> > On Sat, Mar 31, 2012 at 11:21 AM, Avinash Jain <<email obscured>>> > wrote:> > > thanx i got the idea. We can use tweetpic.com to upload media> >> > I don't think it's a good idea to store photos on public servers,> > unless you're looking for a lawsuit. This can infringe people's> > privacy especially as some endpoints allow users to submit reports> > containing sensitive data.> >> > -Jacek Kmiecik> >> > -----------------------------------------> > Full text of this topic in Open311 Discuss:> > http://lists.open311.org​/r​/topic​/3z9cHf2OfNow3MeAgUk083> >> > To leave Open311 Discuss, email> > mailto:discuss@lists.open311.org?Subject=unsubscribe> >> > Start your own free groups and site with> > OnlineGroups.Net http://onlinegroups.net> >> > Host your own online groups site with> > GroupServer http://groupserver.org> >>>>> --> Regards,> avinash> (+91) 9502681447>> -----------------------------------------> Full text of this topic in Open311 Discuss:> http://lists.open311.org​/r​/topic​/15E8mrmwDlUsa2RuctUam6>> To leave Open311 Discuss, email> mailto:discuss@lists.open311.org?Subject=unsubscribe>> Start your own free groups and site with> OnlineGroups.Net http://onlinegroups.net>> Host your own online groups site with> GroupServer http://groupserver.org>> -----------------------------------------> Full text of this topic in Open311 Discuss:> http://lists.open311.org​/r​/topic​/5U0A44mUTdxBVbUiuohPF7>> To leave Open311 Discuss, email> mailto:discuss@lists.open311.org?Subject=unsubscribe>> Start your own free groups and site with> OnlineGroups.Net http://onlinegroups.net>> Host your own online groups site with> GroupServer http://groupserver.org>

On Sat, Mar 31, 2012 at 4:09 PM, Nicklin, Andrew <<email obscured>>wrote:> From the NYC perspective, we are not comfortable with images beingstored/hosted/linked-to on third-party services like tweetpic or yfrog, etc.Not only is the issue of confidentiality at stake, but also retention - i.e. wecannot be sure that the image will remain for as long as it might be needed.The current GeoReport specification is not clear on this front but it'ssomething which should be addressed for the next version.>

I had at a chance to try out New York City's 311 iOS app and it lookspretty neat. How have you resolved attaching multiple photos to areport without uploading them to 3rd party servers? Do you serializethe images into a binary string and include it in the XML/JSON encodedmessage and then store them on a private city server along with thereports?

If the NYC 311 app is open source, I'd appreciate if you could providea link to the repository. Thanks in advance.

From the NYC perspective, we are not comfortable with images beingstored/hosted/linked-to on third-party services like tweetpic or yfrog, etc.Not only is the issue of confidentiality at stake, but also retention - i.e. wecannot be sure that the image will remain for as long as it might be needed.The current GeoReport specification is not clear on this front but it'ssomething which should be addressed for the next version.

Peter, we are providing for direct image uploads in GeoReporter foriOS, but it is not currently part of the GeoReport specification. LikeAndrew, hosting on 3rd party servers is not an option for us but wealso knew that an app would be incomplete without photo uploads. Cliffhas discussed our implementation of this on the list before. We arewaiting for the next version of GeoReport too. -Rick

Sent from my iPhone

On Mar 31, 2012, at 10:30 AM, Peter Watkins<<email obscured>> wrote:

> Agreed. I'd like to see media_url in posts replaced with posting picturesdirectly to the GeoReport endpoint.> --> Peter Watkins> E-Government Division Chief> City of Alexandria, Virginia> Office of Communications & Public Information> www.alexandriava.gov>> "Nicklin, Andrew" <<email obscured>> wrote:>>> From the NYC perspective, we are not comfortable with images beingstored/hosted/linked-to on third-party services like tweetpic or yfrog, etc.Not only is the issue of confidentiality at stake, but also retention - i.e. wecannot be sure that the image will remain for as long as it might be needed.The current GeoReport specification is not clear on this front but it'ssomething which should be addressed for the next version.>> -Andrew> ________________________________________> From: discuss@lists.open311.org[discuss@lists.open311.org] on behalf ofAvinash Jain [<email obscured>]> Sent: Saturday, March 31, 2012 05:43> To: discuss@lists.open311.org> Subject: Re: [Open311 Discuss] Inventory of products and services thatsupport GeoReport v2>> no i am not telling about storing, i am telling about sending of url of the> pic one will take about a particular issue. You can refer the documentation> where it is given about tweetpic.com>> regards,> avinash>> On Sat, Mar 31, 2012 at 3:08 PM, Jacek Kmiecik<<email obscured>>wrote:>>> On Sat, Mar 31, 2012 at 11:21 AM, Avinash Jain <<email obscured>>>> wrote:>>> thanx i got the idea. We can use tweetpic.com to upload media>>>> I don't think it's a good idea to store photos on public servers,>> unless you're looking for a lawsuit. This can infringe people's>> privacy especially as some endpoints allow users to submit reports>> containing sensitive data.>>>> -Jacek Kmiecik>>>> ----------------------------------------->> Full text of this topic in Open311 Discuss:>> http://lists.open311.org​/r​/topic​/3z9cHf2OfNow3MeAgUk083>>>> To leave Open311 Discuss, email>> mailto:discuss@lists.open311.org?Subject=unsubscribe>>>> Start your own free groups and site with>> OnlineGroups.Net http://onlinegroups.net>>>> Host your own online groups site with>> GroupServer http://groupserver.org

i don'r think uploading public issue images on tweeter server will be aproblem. After we don't have to keep them private. Is there any problem ofgetting tweeter url. One more thing any how we are uploading it tweeterserver this will also take time then why don't create a database onorganization server itself to uploaded images to get its url.

Yes, our endpoint also supports media uploads -- I used GeoReporter to submittwo tickets with photos just yesterday -- I just think direct upload needs tobe in the official spec, and the old media_url post argument should be removedfrom the spec, as we would much prefer to keep a copy of the image here.

Peter, we are providing for direct image uploads in GeoReporter foriOS, but it is not currently part of the GeoReport specification. LikeAndrew, hosting on 3rd party servers is not an option for us but wealso knew that an app would be incomplete without photo uploads. Cliffhas discussed our implementation of this on the list before. We arewaiting for the next version of GeoReport too. -Rick

The simple answer is that our 311 iPhone app is not Open311 compatible; wereleased the original version a few years ago - before Open311 had gained thetraction and support it has today. I'm not sure how it integrates with ourinternal CRM system, as I was not on the development team. Uploaded media doesget stored on a private/internal server.

I had at a chance to try out New York City's 311 iOS app and it lookspretty neat. How have you resolved attaching multiple photos to areport without uploading them to 3rd party servers? Do you serializethe images into a binary string and include it in the XML/JSON encodedmessage and then store them on a private city server along with thereports?

If the NYC 311 app is open source, I'd appreciate if you could providea link to the repository. Thanks in advance.

HiGeoReport V2 "non-emergency issues in public spaces. Common issues includepotholes, broken streetlights, garbage, vandalism, and other problems" as theimages are of public domain .So how does it infringe people's privacy ?Sanketh

I may be wrong, because I didn't follow this thread from the beginning, butif you want to send a picture (or multiple pictures) to Open311 server, whydon't you encode it in base64 and send it in an xml? I used this idea inanother app last year, and it worked great.

In many cases, people are more likely to report problems if they can do soanonymously or with their identity protected. I expect that's one reason thatcontact information in GeoReport 1) is optional when posting and 2) notrevealed in GET /requests. And we want to hear about problems so we can fixthem.

HiGeoReport V2 "non-emergency issues in public spaces. Common issues includepotholes, broken streetlights, garbage, vandalism, and other problems" as theimages are of public domain .So how does it infringe people's privacy ?Sanketh-----------------------------------------Full text of this topic in Open311 Discuss:http://lists.open311.org​/r​/topic​/4hhd0zlBDE4YiMKf7FTUyc

311 often also provides access to public assistance and public health services,amongst other things, which do have privacy considerations.

Another reason we wouldn't want to have links to media stored on third-partyservers is because of the risk of intrusion. It's the same issue as "commonknowledge" that you shouldn't download attachments or click links in e-mailsfrom untrusted/unfamiliar sources. It's fairly trivial effort to place a PDFfile with an exploit in it on the internet somewhere and even craft a link toit from a URL which appears to be a jpg file.

In many cases, people are more likely to report problems if they can do soanonymously or with their identity protected. I expect that's one reason thatcontact information in GeoReport 1) is optional when posting and 2) notrevealed in GET /requests. And we want to hear about problems so we can fixthem.

HiGeoReport V2 "non-emergency issues in public spaces. Common issues includepotholes, broken streetlights, garbage, vandalism, and other problems" as theimages are of public domain .So how does it infringe people's privacy ?Sanketh-----------------------------------------Full text of this topic in Open311 Discuss:http://lists.open311.org​/r​/topic​/4hhd0zlBDE4YiMKf7FTUyc