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I do have some very interesting anecdotal evidence on how this has helped, but very hard to put ROI-type numbers. I am myself not yet convinced about the expense of $60/yr per person for the current service we are experimenting with. Perhaps I should also explore other free options.

There are options to host micro-blogging inside the firewall. There are costs associated with it, which is my current ROI challenge.

I also feel sometimes the info security angle is overplayed. If there is something that really really needs to be protected, it will. However trying to apply over the top security for everything is too much of a good thing. Most of the time general awareness will do the trick rather than trying to put controls over info.

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