The Burkett Customer Service Representative will provide the Return Authorization Number and instructions for processing and scheduling your return.

The Return Authorization Number will remain active for 15 days. A refund in the original method of payment will be issued within five (5) business days of receiving the returned item. Additional processing time with the credit card company may apply.

Exchange orders will be billed as a separate transaction.

Availability

If an item you ordered is listed by the manufacturer as out of stock, we will send you an out-of-stock email within 1 business day. If you have a time-constraint on your order please respond to the email and an Account Representative will work with you to find a solution. Also, feel free to contact us at 800-828-8564 to check stock on the items you're purchasing before your order is placed to ensure availability.