hughchina Dorset House is on the highest level of backpacker accommodation and is only let down by a distant and minimally available approach to service. The desk closes at 6.00 pm and no-one is available even by telephone from then until the next day. What happens in some domestic emergency? This is not a good policy from a safety point of view. The building's quality and history attracts older tourists who, like myself, are liable to health problems so this ought to be revised.