Skills:
Some of my personal highlights include: implementing an
updated Online Help training tool aimed toward end-users (built with MadCap Flare), travelling globally to facilitate training sessions and establish business relationships with core corporate users, and working alongside multiple support teams (both internally and 3rd party) to ensure accuracy of client specific SOPs on various platforms. I pride myself in raising the bar; not only for myself, but with the people I’m lucky enough to
interact with on a daily basis