eEdition of The Daily Advertiser may be made available earlier

THE QUESTION: Why can't the Advertiser be made accessible before 5 a.m.? I have been told that the policy of the newspaper is that the newspaper shall be available by 5 a.m. It is 5:20 a.m., Thursday, March 28, 2013, and it is still not available. Every day this week, the e-newspaper has not been available until well after 5:30 a.m. Yesterday morning's paper was not accessible until nearly 6 a.m. Is there a problem?

THE ANSWER: Because of your question, we have made some inquiries and as it turns out, we may be able to deliver the e-Edition of The Daily Advertiser as early as 4:30 a.m.

Monica Belsaas, a representative of Tecnavia, the Minnesota company that posts our eEdition to the Internet, tells us that they require three hours between the time they receive the PDFs, which are the electronic files containing the digital version of The Daily Advertiser, and the time they are able to upload it to the website.

We are in negations now with Tecnavia for an earlier time slot in their schedule.

Each day, the deadline for our last page is 12:40 a.m., and the press run begins. It takes a little more than a half-hour to get electronic files in order, so the PDFs should arrive in Tecnavia's inbox by 1:30 a.m. Three hours later, the eEdition of The Daily Advertiser should be on your computer screen or tablet or smartphone.

As to why you have been receiving your eEdition later than you expected, that appears to be the result of a misunderstanding between The Daily Advertiser and Tecnavia.

We were under the impression The Daily Advertiser would be available at 5 a.m., but Belsaas told us that Tecnavia had it scheduled to post by 6 a.m.

The good news is that in the near future, our readers may have access to the day's news earlier than before.

Thank you for helping us improve our service to our readers.

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eEdition of The Daily Advertiser may be made available earlier

THE QUESTION: Why can't the Advertiser be made accessible before 5 a.m.? I have been told that the policy of the newspaper is that the newspaper shall be available by 5 a.m. It is 5:20 a.m., Thursday,