The Crew

When Qv21 was formed in 2012, we recognized that logistics and fleet management operations are mission-critical to the transportation of commodities.

Our focus is to optimize systems and allow for collaboration that saves money, increases efficiency so that all the parties involved in the transportation of commodities can focus on running their business, service customers better, improve their bottom line and grow revenue. Qv21 is dedicated to building world-class, cloud-based tools to span the needs of transporters and carriers, and most recently, aggregating data into a comprehensive tool for commodity buyers.

We chose the name “Qv21” because "Qv" is a term for efficiency. As Qv approaches 1, you reach 100% efficiency. Our job is to get our customers "Qv to 1" or Qv21.

Qv21 Technologies is a dynamic and forward-thinking logistics software company that offers opportunities for creativity and advancement to energetic, hard-working individuals. We are interested in hearing from qualified applicants for a variety of job openings listed below. Applicants should contact us by clicking HERE, and we will direct you to the right department.

Open Positions

Outside Sales Representative - Midland Territory

Location: Midland, Texas

Looking for a Sales Representative to develop opportunities with new customers within the assigned territory. HQ is in Austin, Texas.

RESPONSIBILITY & SKILLS:

Initial pre-sales process; lead generation, cold calling and prospecting. This is a must. If you are unable to prospect and build your own leads, please do not apply.

Customer Success Representative

Location: Austin, Texas

We are looking for a dynamic, relationship-building customer experience representative to join our team immediately. This position will report to our Austin office with regular communication and on-site visits. This position will also have up to 50 percent travel to prospect and customer sites, as well as industry events.

Responsibilities and Skills:

Work in conjunction with Customer Success Manager to manage Tier 2 accounts and act as back-up customer contact during times of CSM travel.

Customer Support Specialist

Location: Austin, Texas

We are looking for a highly motivated, very punctual, customer focused technical support professional with a clean, professional appearance and a POSITIVE attitude to join our rapidly growing Customer Support Services team at our Headquarters office in Austin, TX. This professional will provide frontline support to our diverse customer base primarily of Transportation Logistics companies. You will be supporting the products and services associated with our Software-as-a-Service (SaaS) platform. This is a golden opportunity for the right person to join our rapidly growing company at the right time and be part of the growth. Leadership ambition is encouraged in this role with advancement opportunities.

Responsibilities & Skills:

Take inbound calls from the customer base, typically company dispatch personnel.

Create a case for every call by logging customer calls into the company's ticketing system.

Respond to customer generated email tickets within established company SLA's.

Identify customer concerns and issues.

Address issues by answering questions, troubleshooting and resolving or escalating.

Software Engineering Process Manager

Location: Austin, Texas

Qv21 Technologies is looking for a Software Engineering Process Manager with 3-5 years of relevant professional experience. The role of Software Engineering Process Manager will be a team leader, manager and mentor for the engineering and QA teams. The candidate will manage Qv21’s technical resources to ensure engineering requirements are clear, projects and deadlines are on-time, and customer expectations are met. Part of this responsibility will be working with the sales team and customers to clarify requirements and the legitimacy of deliverables and deadlines.

RESPONSIBILITIES & SKILLS

Manage the business process for multiple software engineering projects.

Work closely with the Sales, Implementations and Customer Experience teams to define requirements and manage bugs in a manner the technical teams can utilize.

This includes working directly with the software engineering team to manage timelines and help set expectations.

This is a technical management role that will require understanding of the software development and Agile process. * Find and manage the balance between customer needs, feature development, bug/tech debt and the technical teams’ current workload.

Be able to work in an environment where priorities may frequently change.

Deploy strict organizational skills to manage the timelines and deadlines of all software engineering tasks.

Part Time Finance Admin

Qv21 Technologies is now hiring a Part-Time Bookkeeper for a fast-paced and tight-knit Austin company. You will provide accounts payable, receivable and administrative support for this friendly and hardworking team. The ideal candidate will be organized with strong attention to details and deadlines and be able to work well with minimal supervision. Strong computer skills, including Excel, a must. Pay is DOE and hours can be flexible. Position is an ASAP start.