Industry-Leading Software and Solutions for the Hospitality Industry

Food & Hospitality Service Industry as a whole has many challenges from planning to operations. We provide Software to Restaurants (Quick Service to Fine Dine-in), Cafe, Bars, etc., to reduce Operational Cost and Increase Revenue

Multi-Site Efficiency: Reports show your business end-to-end. Make menu changes across your estate in seconds

Business Analytics: Check and analyse your performance in real time with our all-in-one system for front- and back-of-house operations.

Award-winning Support From our 24/7 global helpdesk

Digital Transformation

Digital is no longer a purview of only Banking, Insurance, Healthcare or Retail. The Restaurant industry is having pressure from multiple directions.

Today’s consumer expects fresh food, whether it is in season or not, with an exotic dining experience.

Successful restaurants recognize that the easy path to their customers’ stomachs begins in their minds. They need to grab customer’s attention and entice them with a memorable experience in order to trigger repeat visits.

Here are some of the applications of Digital disruption in the restaurants & food service industry:

Digital Signage to deliver eye-catching graphics to engage customers the moment they walk through the door

Online reservations using mobile app & flexibility of customization of menu as per customer taste.

Loyalty programs based on Big data and analytics, the businesses in the hospitality sector are not only able to create laser targeted marketing campaigns but are also able to measure success.

Chatbots: Restaurants are using virtual assistants to respond to customer inquiries and to process and customize customer orders. Taco Bell, Pizza hut have adopted chatbots to automate ordering process from a social media platform.

Robots – Restaurants are using AI-driven robots to increase capacity and speed of food preparation and delivery.

Developers are designing applications which use AI to help consumers choose meals & suggest foods based on their eating preferences.

Give your customers the choice to pay online. Trident provides integrations with multiple leading online payment service providers. Accept online payments from the popular digital wallets without any hassles.

Online Ordering

It is always advisable to have a presence on multiple food ordering services so as to not miss out on potential customers. Trident allows you to automatically accept orders from various platforms and saves you the hassle of adding them manually into the POS at the end of each day. The entire customer data and order details are automatically added to the POS software. Trident smart CRM module fetches this data instantly and sorts the customers into buckets according to their behavior

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Trident Information Systems P. Ltd is one of the leading global providers of Information Technology services and business solutions with over with a proven track record of over 15 years. We have been consistently adding value to the business bottom line of our global clientele.