Nationalultrasound.com Reviews

The Two Kinds of Reviews That
Determine Who You Buy From Online:

As an online shopper, you probably weren’t aware that there are two different kinds of merchant reviews collected online that are affecting your buying decisions - they are called ‘Passive’ reviews and ‘Active’ reviews. As a online shopper, it’s very important that you know the difference.

Passive Reviews

are reviews that can be submitted by anyone; many times, without confirmation of a purchase or verified use of a product, service, or even the company. An individual posting a Passive review also doesn’t have to publicly display who they are, so it’s much easier for an angry customer to leave negative reviews about a business with little consequence to their image, but potentially fatal consequences to the business they’re reviewing.

Active Reviews

on the other hand, are reviews that a business actively collects from ALL of its customers equally using a trusted 3rd party review service. Not only do Active reviews verify that the reviewer has actually made a purchase from the company, but they invite ALL paying customers to share their feedback and experiences, whether good or bad. In addition, ALL reviews are publicly posted for new potential customers to read.

So why does this matter?

This truly matters to you as a consumer, because you make important buying decisions based on the reviews you read online. The problem is, unless you know the difference, you could be making buying decisions based on really bad information.

Here are two things to remember when looking at merchant reviews online:

Passive Reviews are almost always negatively skewed

As consumers, how often do we go out of our way to leave a positive review after a good experience? Not often. But, how often do we go out of our way to leave a bad review after a bad experience? It’s in our nature to share our bad experiences with anyone that cares to listen, and the Internet seems to care.

Passive reviews are a great way to vent our anger about a company to the world. The problem is that because Passive reviews aren’t collected from everyone equally, then the reviews being displayed don’t provide an accurate view of the company.

Active Reviews provide the most accurate picture of a company’s real reputation

Active Reviews provide the most accurate picture of a company’s real reputation
It’s just not possible for a company to be perfect, but can a company that does hundreds or even thousands of orders a day with only 5 Passive reviews and a 1.4 star-rating accurately be perceived as an awful company? This is typically the case when Passive reviews are collected. However, when Active reviews are collected, the average star-rating tends to be much higher and a lot more accurate, because all customers are equally invited to share their experience.

Shopper Approved is one of the few rating companies in the world that only collects Active reviews. From a moral standpoint, it’s the only option, because when it comes down to it, Passive reviews just don’t give the full picture of a company’s true reputation and the experience they provide to the majority of their customers.

What can you do to make better buying decisions?

If you’re a consumer,

When looking at reviews online, keep these tips in mind:

- Look for companies with a large number of ratings and reviews, from a trusted 3rd party review source like Shopper Approved. These are most likely Active reviews and provide the most accurate picture of the company.

- If the company has a small number of ratings that are mostly negative, then they are likely Passive reviews and provide the least accurate picture of the company.

If you’re an online business owner,

Make sure that your company is collecting Active reviews in order to give potential customers the most accurate, honest representation of your company. If you don’t give your customers a way to give you feedback on their purchase, then they will go look for Passive review sites to share their concerns and frustrations when they have a bad experience. It’s much better to provide them with the proper tools and options that they need to properly resolve their issues when one happens to arise.

Stephanie
08/23/2018
, IL

Stephanie
08/23/2018
, IL

5.0

Overall Satisfaction Rating

"David Cerniak has been fabulous, very knowledgeable and responsive. He guided us to the machine that was best for our needs, and not the most expensive machine! He has been there to assist us and is a kind person. I would work with David and National again."

Nancy R.
08/07/2018
, IL

Nancy R.
08/07/2018
, IL

5.0

Overall Satisfaction Rating

"I couldn't believe how quickly and efficiently everything worked out. I inquired about an ultrasound on the website and within 30 minutes David contacted me to discuss the ultrasound. I had originally talked about a larger unit but after hearing our list of needs, David advised that we could get by with a much more cost effective model. David came to the office to demonstrate the unit and later to do the set up and trained our staff on the new unit. From the time I submitted the website inquiry to the time our new unit was up and running was less than 2 weeks. "

K.D.Sees R.
05/31/2017
, OH

K.D.Sees R.
05/31/2017
, OH

5.0

Overall Satisfaction Rating

"Thanks to National Ultrasound I was able to get a big upgrade from my existing units. No matter how many questions I asked or e-mails I sent, they always had a quick and informative reply. They made the whole process run smooth. You can rest assured that when the time comes for another upgrade I will look no further than National Ultrasound"

Tammy H.
05/31/2017
, ME

Tammy H.
05/31/2017
, ME

5.0

Overall Satisfaction Rating

"I recently sent my company's (Maine Nephrology Associates) US machine to you for routine maintenance. The service person that I dealt with was Nicolas Melendez and he was excellent. He was very helpful and the loaner machine that he sent to me was perfectly set up for our needs here. We originally purchased this equipment from your company about 1 1/2 years ago, and have had no problems at all. We will continue to send it to you for our annual maintenance and keep National Ultrasound in mind for any future needs.
Thank you. "

Claudia G.
04/09/2017

Claudia G.
04/09/2017

5.0

Overall Satisfaction Rating

"Good Morning. I purchased a Mindray Z5 Ultrasonic Device in February 2017. I found the company through a Web search and got in touch with Gisselle Cox, a sales representative. She was very kind, helpful, and solved all the questions that I had easing the negotiation. When I went to pick up the equipment to Duluth (Atlanta), I met with Ivis and Nicolás. They were also very kind and showed a deep technical knowledge of the equipment. The staff speaks perfectly both Spanish and English. In summary, I can recommend this company to purchase medical equipment."