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Jenny_D_12963

Hermanus, South Africa

2611

False advertising

We paid our deposit and arrived at what the pictures and text showed should be luxurious, modern accommodation. The "luxury" room we paid for was a small hole with old pine bedside tables and an ancient small tv stuck away in the corner. The bathroom was terrible - tiny and ancient and nothing like the images portrayed. The images with a rim flow pool, modern wallpaper have been stretched to make the rooms look luxurious and large. This is the epitome of false advertising and I have no idea how it achieved a 4 star grading. There was no way we would stay there and we asked for our money back which they never gave us and left. The only consolation was the Receptionist who was embarrassed and tried to help us take our luggage back out to our car.More

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Room Tip: Don't take the pictures at face value - you could be deceived.

Stayed: June 2014, travelled on business

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Ask Jenny_D_12963 about Lodge on Main Guest House and Conference Centre

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

I really enjoyed my stay at the lodge it's a pity I only stayed for a night. The welcoming staff, delicious breakfast and cosy environment just made it worthwile.I will definately recommend Lodge on Main to my friends and family!

Stayed: May 2014, travelled solo

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Ask Vuyokazi N about Lodge on Main Guest House and Conference Centre

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Our stay at Lodge on Main was an overall pleasant stay. What we loved about it was the cleanliness at the dining area where we had our breakfast. The breakfast was wonderful and had a several options. I was particularly happy that an extra blanket was available as it was a chilly winter weekend. What we did not enjoy is the tv. It is a bit on the small side with a terrible reception. The shower upon arrival had an unpleasant odor coming from it.

Stayed: May 2014, travelled as a couple

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Review collected in partnership with this hotel

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Ask Asanda X about Lodge on Main Guest House and Conference Centre

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

The location is great and the place has huge potential if they just paid attention to the smaller things.My wall paper was peeling off, my TV didn't catch any clear reception, my cupboard smelt of damp and my bathroom didn't have soap and they didn't replenish my toilet paper - luckily the tissues came in handy.There are loose stones on the walk way if you enter the outside units from the outside (not going through the main house).

The kettle in the breakfast area took SO long to boil, my toast was already toasted and buttered.

Parking and getting out of the parking was also a bit of a challenge and one doesn't want to really park outside.

Checking out was a tedious process. If you know that 4 people are checking out, pre print your invoices so all you need to do is just swipe, staple slip and fold! Envelopes are also a nice to have especially us business folk who need to store all our invoices and slips.

Won't be staying there again.

Room Tip: The outside units are spacious but be careful of the odd outside walk way that has two tiles that you may trip on if you don't watch where you walk.

Stayed: May 2014, travelled on business

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Ask Carmen792 about Lodge on Main Guest House and Conference Centre

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

The guest lodge looks very tired. The carpet up the stairs was dirty. The tiles in the showering grouting was orange brown with grouting missing. In the morning there was no one to take the breakfast order for some time as the conference attendees were more important to please than the overnight guests. I slep at another guset house and paid R100 more but the difference was chalk and cheese. A great pity as I stayed at this guest house a year or more ago and it was a different room and experience.

Stayed: May 2014, travelled on business

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Review collected in partnership with this hotel

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Ask Allan P about Lodge on Main Guest House and Conference Centre

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

We had a pleasant stay at Lodge on Main. It is well situated near shops and other amenities. We like to know that our vehicle is safe and all guests can park vehicles inside the grounds.We had to however fetch toilet paper and also feel that the cooking of eggs can be given some attention. Our eggs were rock hard.

Stayed: March 2014, travelled as a couple

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Review collected in partnership with this hotel

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Ask Rosemarie B about Lodge on Main Guest House and Conference Centre

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC