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Hotels & Hospitality

Protect your information security with the world-leader in document destruction and workplace privacy.

The hotel industry has seen more than its fair share of data breaches in the last few years. And while it has been your networks and POS systems that were hardest hit, many hotel operators overlook a more common, low-tech threat to their information security: paper documents.

According to Trustwave Global Security Report,the fourth largest share of breach incidents happened to the Hospitality Industry, affecting both the large chains as well as smaller and single properties.

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When it comes to the risk of an information breach, no one is immune.

Hospitality Industry accounts for

12%

of global breaches.

Source: 2016 Trustwave Global Security report

Up to 28% of information breaches are caused by employee error or negligence.

In an industry that relies heavily on Front Desk employees and other customer-facing service representatives, you need to feel confident they know how to identify, handle, and securely dispose of confidential information – whether that information belongs to your guests or your hotel.

Add to the fact the industry has a relatively high-turnover rate and your risk of an information breach is multiplied.

All hotels have a duty of confidentiality to their guests and any unauthorised disclosure – even by accident – could not only be a breach of confidence, but also a breach of the hotel’s duty of care.

"Monthly pickups, never an issue. Also willing to find beneficial times for non-contracted services."
- Hilton Saint John

"Quick, trust worthy we have used this company years ago and we will continue"
- Coast Gateway Hotel

Learn to recognise the risks.

Most people fail to identify confidential information correctly. While obvious things like photocopies of a guest’s driving license are quickly flagged, equally common items like a booking confirmation or a reward programme statement might be missed.

If you create, collect, or dispose of these types of documents, you and your hotel could be at-risk of an information breach ––