Media & Marketing
Office:

CONTACTING A CINEMA DIRECTLY

You can call each cinema during opening hours using the numbers listed below. Not all of our cinemas are open all day, every day, and therefore no members of staff will be available to take phone calls until they open. Please note that staff cannot take advance bookings on these telephone numbers (except CEA Card bookings), and any requests for ticket booking will be passed back to this website.

Approximate cinema opening times follow. Cinemas open daily, 20 minutes before the first advertised film of the day, so please do cross reference with the performance schedule.

BARNSTAPLE

01271 37 00 22

Daily from 1pm / weekends from Midday

BRIDGWATER

01278 42 23 83

Daily from 5pm / weekends from 1pm

BRISTOL

01179 62 58 52

Daily from 4pm / weekends from 1pm

EAST GRINSTEAD

01342 32 16 66

Daily from 2pm / weekends from 12pm

EXMOUTH

01395 26 82 20

Daily from 2pm / weekends from 12pm

LYME REGIS

01297 44 20 53

Daily from 5pm / weekends from 2.30pm

NEWTON ABBOT

01626 36 53 68

Daily from 5pm / weekends from 1pm

SIDMOUTH

01395 51 64 63

Daily from 5pm / weekends from 2.30pm

GET IN TOUCH

We go above and beyond to make sure your experience at any of our cinemas is the best, if for some reason you've felt that's not the case then we'd really like to hear from you. Fill out your details below with as much information as you can and someone from the Customer Service team will get back to you as quickly as possible. Please be aware that it can take up to 24 hours to see all messages, but we do reply to every message. If you believe you havn't heard from us, please do ensure you check your Junk Mail folder. We will happily honour all refund requests (even if we don't read your message in time) where refunds are requested no later than TWO HOURS before the film start time, in accordance with our Terms & Conditons.

Before you get in touch please make sure you've read our FAQ Page which answers some questions we're commonly asked. If you have a problem with the website or online experience, please check our Online FAQ to see if the answer to your question can be found there.

Each cinema opens daily 20 minutes before the first advertised screening.

Ring-fenced funds: When your bank authorises payment, they ring-fence the money and expect that we will then process the payment and thus claim the money. If there has been a problem during the booking, for example a communications error with the cinema server, we cannot always proceed with the booking, and it may fail. In this instance, the ring-fenced funds will be released back to your bank account automatically, but, different banks have different timescales for processing these released funds and your bank will be able to give you more information. We only claim the ring-fenced fund if your receive a Booking Confirmation email from us with a valid booking collection code.