Some cookies are essential to ensure our website works for you. You may block or delete all cookies from this site but parts of the site may not work. To find out more about how we use cookies, see our privacy statement.

Product FAQs

How to

How do I confirm that Windows detects my USB device?

In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it. For example, a USB controller card would be under Universal Serial Bus controllers.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.