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Showing posts by Jeff Blankenburg

Developers are using in-skill purchasing to deepen engagement with customers and build their voice businesses. Check out our top resources and developer stories for making money with in-skill purchasing.

When adding consumables to my Alexa skill, I learned a few lessons about persistence, user experience, and certification that could be useful to any skill builder looking to do the same. These learnings should definitely save you some time when you build your first skill with consumables.

As with any form of technology, you can never have too much testing. Even just one week of beta testing with a few dozen customers will go a long way in giving you the feedback you need to add the polish that your skill deserves.

Help is often overlooked in a skill. But when done well, it is an invaluable part of the customer experience. Learn why it's important for every skill to include contextual help to guide customers throughout the voice experience.

I often discover new tools and technologies that are available to developers to help them build skills more efficiently. Here’s a roundup of the tools that I’ve discovered and use on a regular basis to enhance my skill-building process.

With every request a customer makes of your skill, you have an opportunity to make your skill even better. The key to all of this is to manage and keep track of those requests, and then use that data to make improvements to your skill.

I recently concluded a Twitch series called the Joy of Voice, during which I built a Star Wars database Alexa skill from start to finish. Here is a quick recap of each episode and what viewers learned.

Sometimes an Alexa skill needs to present the customer with choices. When you’re building this response into your skill, it’s important to think about what you are asking your customer for, and how they might respond.