Energage Software

Energage is a cloud-based employee engagement platform that caters to businesses across various industry verticals. Features include performance and feedback management, employee and cultural alignment, surveys and more.

The 'Energage Survey' application allows users to conduct surveys that help them to measure and gain information about their organization's culture. Information from the surveys helps users to initiate conversations with employees and turn them into year-round action across their organization.

Energage's 'Connect' application enables businesses to manage interactions with employees, surface their cultural needs with confidential conversations and address them with dialogue, recognition and various alignment tools. Additionally, Energage features a 'Coach' application which helps managers and team leaders to align employees' personal goals with organizations' needs with the help of catalytic coaching conversations.

Services are offered on a per employee per month basis that includes support via phone and email.

Great Engagement Survey

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Pros

Energage allowed our employees to easily share their thoughts and feelings about our company. We were able to get insights into areas we needed to improve.

Cons

We were introduced to this Software through a Top Workplace program. The tool was free to use to participate in the program, but if we wanted to the data we had to pay, so it felt like a manipulative sale.

Energage is wonderful!

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Not only is the system great, but the customer service is on point as well. Always received prompt and pleasant responses if I ever had a question.

Pros

Energage has a very friendly UI. It's clean, clear, concise, looks nice, and functions well. Everything was made obvious from where I was in the process, to what should be tackled next, and how much was left before everything was complete. Nice step-by-step process.

Cons

There really weren't any significant downfalls.

Review Source: Capterra

July 2018

July 2018

Valuable Feedback

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Everyone we have been in contact with has been extremely helpful and professional. The results our company received from the survey were well organized and beneficial.

Helping to gauge culture....

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This was our first year using Energage and we felt it was very valuable. We wouldn't have been able to elicit this type of information on our own so we felt participating would be a great way to assess our culture and determine what, if any, changes were needed. We felt the information gathered was insightful and provided us with some guidance on what areas to focus on this year. We are excited to see what our scores will look like this year.

Pros

I liked the fact that we could go in and review various reports to get a clear overview of the entire organization. We found the comments to be most helpful in developing action plans to address concerns and opinions expressed by our team.

Cons

Though having a lot of information is great, I felt the number of reports was a bit overwhelming. Perhaps narrowing it down to the overall snapshot and then a brief department overview would work best.

Review Source: Capterra

Angela from United States Luggage CompanyNumber of employees: 51-200 employeesEmployees number: 51-200 employees

July 2018

July 2018

Energage Review

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Great service and quick responses by most but annoying that our account was passed along several times to different reps. Also, not given enough time to submit a company profile (one week?!)

Pros

That it is easily accessible 24/7 and user friendly.

Cons

The limitations of drilling down to specific areas if we have less than a certain amount of people.

Amazing Company and Employees1

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Pros

The software is robust and has the ability to drill down to the lowest level of information that may be needed. It is easy to access and navigate. It also allows you to export into a PDF or Excel spreadsheet - which is great to use with external analysis tools.

Cons

The only thing I would say is that it can sometimes have bugs. But, each time this has happened, Rapid Response was quick to fix the issue.

Review Source: Capterra

Melissa from City of IndianolaNumber of employees: 51-200 employeesEmployees number: 51-200 employees

July 2018

July 2018

City of Indianola

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Improve moral and culture. It was interesting to see some of the responses from employees. The results will allow us to focus on the key employee issues.

Pros

Very easy to use, lots of different ways to run reports and review information

Another Successful Employee Survey

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With a diverse professional employee base mostly located offsite we need to find commonality among all groups. With our stated goal to become a best place to work by 2020 the reports and employee comments were very enlightening.

Pros

This software is very intuitive and easy to use. The depth and breadth of reporting allows for insight into trends and issues.

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Very easy to use, i love that it’s so easy to filter for what you’re looking for. Helps keep you from getting overwhelmed.

Cons

The cost seems a little excessive.

Review Source: Capterra

Erin from Consolidated Container Company

July 2018

July 2018

We use Energage for our annual employee survey ...across multiple business units and 2,500 employees

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Pros

Ease of use, customization and access to reports. Very intuitive and accessible for managers. The customer service and support from the Energage team is very good and the time from survey to report access is realistic...this year the team did a great job of doing a quick turnaround to accommodate our request. Consultants very effective in sharing results with all levels of leaders but also building that capability on our team.

Cons

Some custom limitations. Industry benchmark data has some limitations and the team can be more focused on Top Places to Work Marketing versus supporting employee engagement.

Great tool.

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I'm able to gather information from our employees and make changes based on their feedback. It also helps with Talent branding and recruitment strategies.

Pros

This software was very easy to use and the interface was easy to maneuver. We needed a basic assessment tool with reporting and it was easy to share department specific reports with each department leader.

Review Source: Capterra

Tia from Orbit Irrigation

November 2017

November 2017

Reloading past information from previous years was difficult. Half the information was gone.

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Pros

It can be accessed from anywhere. Additionally, multiple users can access the information. The information is stored in a secure location.

Cons

Not very user friendly. There should be more on demand trainings to help you analyze the data. Also, there needs to be an easier way to share the information or customize what users can see when they access the system so that you could give individual managers access to their own results.