/ Mobile Commerce

53% of all U.S. smartphone owners who accessed the mobile web or apps in October 2013 shopped Amazon.com’s primary app that month, Nielsen reveals. However, seven of the top 10 mass merchant mobile commerce destinations belong to bricks-and-mortar chains.

53% of all U.S. smartphone owners who accessed the mobile web or apps in October 2013 shopped Amazon.com’s primary app that month, Nielsen reveals. However, seven of the top 10 mass merchant mobile commerce destinations belong to bricks-and-mortar chains.

/ E-Retailers

Average order value was up 6.2% on the holiday versus Christmas Day 2013, IBM says. Amazon reports attracting 10 million new Prime customers during the holiday season and UPS gears up to handle 4 million returns in the first week of January.

Average order value was up 6.2% on the holiday versus Christmas Day 2013, IBM says. Amazon reports attracting 10 million new Prime customers during the holiday season and UPS gears up to handle 4 million returns in the first week of January.