When will I receive my Avios?

Haven’t received your Avios?

Avios can be collected on Heathrow Express tickets only when purchased via Avios.com, bookings made direct with Heathrow Express will not be valid.

In order to collect Avios you must be a member of the Avios travel Reward Programme, enter a valid Avios membership number at point of booking and choose Avios as your reward programme.

Avios can be collected on full fare adult tickets only, Avios cannot be collected on discounted tickets or child fares.

Avios will be awarded at the following rates :
100 Avios per adult express saver single ticket purchased
200 Avios per adult express saver return ticket purchased
200 Avios per adult business first single ticket purchased
400 Avios per adult business first return ticket purchased

Avios will be awarded 3 months after the booked travel date; Avios will not be awarded for tickets cancelled. Avios are not awarded for credit card, booking, delivery or amendment fees.