Appointments

Surgery consultations are by appointment, and are in ten minute slots – if you feel you may need more than ten minutes, please mention this to the Receptionist at the time of booking. If you need to discuss more than one problem with the doctor, please ask for a double appointment .

A proportion of appointments can be booked up to a month ahead with each doctor. Also, every day we have doctors’ appointments available for ‘on the day’ booking. If your problem is medically urgent, we will always offer you an appointment that day.

Any appointment can be converted into a Telephone Consultation - please feel free to ask the Receptionist to book you a telephone appointment if you feel your problem could be dealt with without attending surgery.

We now have extended opening hours to accommodate those who find it difficult to get into surgery during normal surgery hours.

Please find details of the new hours under the ‘Opening hours’ header.

Routine appointments

Queen Square

01524 843333

Caton

01524 770718

Home Visits

House calls are only for patients who are terminally ill or medically housebound. We cannot visit under any other circumstances.

The doctor can see at least FOUR patients in surgery in the same time it takes to do ONE house-call.

Please do not misuse this service.

If you feel a home visit is necessary, you must ring before 11:30am. Your request will be triaged by member of the clinical team and you may be rung back to find out more about your medical problem. If we feel there is a more appropriate way of helping you we will offer this instead.

The Receptionist will ask you for some basic information to help the doctors and nurses assess and plan the visits.

For a home visit please ring:

Queen Square

01524 843843

Caton

01524 770718

Telephone Appointment

If you feel your problem can be dealt with over the phone, we provide access to the doctors, nurses and pharmacist in special 5 minute appointments (longer on request) during surgery time.

Where possible we try to give you an approximate time at which the clinician will call you back.

For this reason, it is important that your contact details are kept up to date.