Made sure the dealer updated ICTP to latest version which I've check and it's S18D.

Issue I've got is the phone (Google Pixel 2 running Andoid 9) connection was setup via Bluetooth ok and shows up as a connected device. I can play music from my phone, change track etc, but there is no phone functionality at all, phone icon on top left of ICTP screen has a line through it.

Sales guy who did the handover seemed to know what he was doing, spent half an hour trying to get it to pair correctly also tried to connect his iphone and had the same issues? The tick boxes for media and phone were selected and my bluetooth settings for phone, media and contacts were also selected?

Any ideas, before I lose the car for a day for a software reload?

Car's booked in for 2nd Jan for the software reload .................Looks like my Jaguar owners experience is off to the expected start