This course covers the Residential Property Lending Strand of the Level 5 New Zealand Certificate in Financial Services. It provides an in-depth understanding of residential property lending concepts, legislation and regulations that are of particular relevance to the provision of residential property lending services. It also considers the residential property market, and the relationship between residential property lending and individuals’ needs, to ensure appropriate solutions to borrowing needs. Key lending concepts and frameworks are applied to develop solutions for a range of lending situations. The third day of this course is a practical workshop. This workshop will give attendees the chance to interview clients in a simulated environment where they will gather information; create a diary note; fill in an application; find and present the correct documentation including using a lending calculator, and draft a mortgage-specific statement of advice (SOA). The course will also feature real life mortgage applications (appropriately sanitised) and give candidates the chance to identify what is deficient and why the lender may decline it. Attendees will then list what needs to be included for the application to have a good chance of succeeding. (Note this additional training is NOT available via online learning.) The Residential Property Lending Strand should be considered the minimum education for anyone wanting to become a mortgage adviser, plus mortgage advisers wanting to upskill, and is recognised as the benchmark by major lending institutions in New Zealand. This Strand is also suitable for those wishing to work as financial advisers, private bankers, and credit managers. See Mortgage lending for new advisers for more information.