Professional in every aspect - Great Service

Adamski - Freeland, MD133 days ago

professional in every aspect

James - Freeland, MD155 days ago

Review of Supreme Air

Overall Experience
5 / 5

Quality

Price

Convenience

43 days ago

michaelr@supremeairllc.com

On arrival checked thermostat was calling for cooling. Measured EWP,LWP,EWT,LWT, supply temperature, return temperature,amps, and voltage. Inspected filter, electrical connections,blower wheel is clean,evaporator coil is clean,cleaned condensate drain line, and I also found defective voltage absorption system and contactor, replaced it. Customer paid in full $337.00 with a check. Unit is operating normal at this time.

Near Oakland Rd, Freeland,
MD21053

51 days ago

Christopher A.

I cleaned the condensate pan and drain lines and ran hot water to flush the debris and to make sure it was draining properly and that the condensate pump was working. I then operated the unit on cooling speed #9 and set the flow rate to 10.5 gpm and confirmed proper flow rate and heat of rejection. I checked the electrical wiring and electrical systems, all are within specification. Customer uses a special filter which was still in good condition. Coil and blower wheel are very clean. Unit operating normal.

Near Valley Mill Rd, Freeland,
MD21053

114 days ago

Colin T.

During heating maintenance I found very low water flow and traced it to an inoperable vs pump.i called tech support and got a case# 450821. Unit not heating o capacity and running heat out of the loop from long run times. Auxiliary heat was also set to 4 degree differential and would never come on. I reset to default settings. All other aspects of the unit are operating normal and unit will be once the pump is replaced. I called Alex to let him know and verify that it is covered under 2 year warranty. I filled out a part orde form.
Upon arrival I went to system and shut off power. Removed defective pump and installed new one. Bled all air out of lines. Returned power to system and checked operation. Ran heat and measured specs. Suction pressure 80psi, Discharge pressure 326psi, Superheat 11, Subcool 19, Delta Air Temp 24, Delta Loop temp 6. Unit is within installation spec when entering water temp is 30 degrees. Unit operating normal.

Near Valley Mill Rd, Freeland,
MD21053

116 days ago

Daniel M.

Replace special order condensate pump . Tie back in low voltage wires and check operations. Collect balance of $363.00

Near Oakland Rd, Freeland,
MD21053

119 days ago

Christopher A.

During heating maintenance I found very low water flow and traced it to an inoperable vs pump.i called tech support and got a case# 450821. Unit not heating o capacity and running heat out of the loop from long run times. Auxiliary heat was also set to 4 degree differential and would never come on. I reset to default settings. All other aspects of the unit are operating normal and unit will be once the pump is replaced. I called Alex to let him know and verify that it is covered under 2 year warranty. I filled out a part orde form.

Near Valley Mill Rd, Freeland,
MD21053

133 days ago

Daniel M.

Costumer had power surges . Checked all power sources and all wires . No burn marks and all fuses are good . Thermostat was blank and found that the condensate pump was breaking 24 volts to the thermostat . Pump was receiving 118 volts and all LED light was off and not operational . Recommend replacing pump and costumer would like to have the same pump that he has . Costumer has heat and I unplugged the humidfier for the time being due to pump being down .

Near Oakland Rd, Freeland,
MD21053

155 days ago

Yonas M.

Fall pm on 12/20/18 On arrival set unit to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filter and replaced unit operating normal at this time.