Reward Shipping Report

We understand it has been a long wait for the physical rewards to go out, and would like to apologize and thank you for your patience. Physical rewards will soon be on their way, so here is the current progress.

Reward merchandise is at the fulfillment center

All merchandise has been sent from our office and has arrived at the fulfillment center. (While we had originally planned to use an overseas fulfillment company, we ended up going with a domestic shipper after some issues arose.)

Currently, the pick and pack work is underway. We are experiencing a slight delay with the Obon holiday here in Japan, but we expect shipping to begin on the 27th.

Postal tracking information

Once shipping begins from the fulfillment center, a tracking number and information link for your delivery will be sent to your registered email address. From the link you will be able to check the status of your delivery. Below are the email details:

*Please note that tracking information will be updated depending on the tracking system, so there may be some delay with data uploading.

Finalizing Addresses

There are still a couple of days to get in address changes yet, so if you need a change in your address, we will try and get your address updated posthaste. If you had previously left out information or made a mistake, and we do not get your updated information by August 24th, it will take extra time to have your rewards delivered to you.

For those of whom we have not received any address information or if you are late in getting back to us with your information, you can contact us by February of 2019 and we will make sure your rewards get sent to you. Please be aware that in this circumstance, there may be additional charges for storage and/or shipping.

We again apologize for all the delays and hope we can count on your continued support.