Up to 2 dogs are allowed for a non-refundable charge of $50 +tax per stay, up to 7 nights. Maximum weight limit 55lbs. Pet Sanitation Fee is $100 if applicable. ADA defined service animals are also welcome at this hotel.

TripAdvisor Traveler Rating:

2.05Cleanliness

3.05Location

2.05Rooms

2.05Service

3.05SleepQuality

2.05Value

2.05

“very poor remodel job”

Apr 17, 2013Miguel R, St. Petersburg, Florida, Usa

the rugs old and dirty.....the repaint was poor and hardly covered the bvious water damage this hotel must have had at one time ...the smell of mold in the room was horrible...although very spacious this hotel left alot to be desired.staircase step covers were loose and dangerous .the lack of knowledge at the front desk was evident the three times i approached and the clerk was on the phone trying to resolve someone elses bill becuase she didnt know how to fix it herself. oh by the way prepare to empty the dishwasher yourself if you need kitchen stuff

Read management response to this review.

Management response from HospitalityMgr, Manager

Miguel R.,Thank you for choosing the Hawthorn Suites By Wyndham as your choice hotel while in our area. I am sorry to hear about your stay and send my sincere apologies.While the hotel itself has not undergone a remodel during the transition, we are constantly making improvement throughout our property. I will definitely pass along your concerns to my maintenance staff so that we can check out the areas of concern you mentioned.Our housekeeping staff will place all dirty dishes into the dishwasher and clean them on every check out and stay over. There's a card placed on your counter top that states all dishes in your dishwasher have been washed before your arrival. This is so that you're aware upon check-in not only where they are located but that they are clean as well.I am deeply sorry about your stay and will pass along all concerns to the appropriate team. Thanks again.
« hide