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Question: 1
Cisco Unified Communications 500 Series for Small Business,
a critical part of the Cisco Smart Business Communications
System, is a unified communications solution for small
businesses that provides voice, data, voicemail. Which
three features does the Cisco UC520 support?
A. distributed routing
B. Cisco Unity Express
C. security, firewall and VPN
D. analog devices
Answer: B,C,D

Question: 3
The integrated services routing architecture provides
the performance, availability, and reliability needed
to scale mission-critical business applications in the
most demanding environments. Which statement best describes
the benefits of Cisco Integrated Services Routers?
A. ISRs provide threat defense against attacks from
hackers and viruses that can occur in the network.
B. ISRs provide the framework to integrate and extend
wired and wireless networks
C. ISRs provide concurrent security, voice, data, wireless,
and application optimization services.
D. ISRS provide the common fabric, functionality, and
CLI across the network.
Answer: C

Question: 4
The Cisco Unified Wireless Network minimizes the TCO
and maximizes woreless network uptime by optimizing
which two deployment, management, and security features?
(Choose two)
A. unified wireless and wired infrastructure for a single
point of control for all WLAN traffic
B. simplified management of central or remotely located
access points
C. extension features to wired network services, such
as denial of service prevention and ACLs
D. threat defense with a robust wired IDS
Answer: A,B

Question: 5
What would you use to enforce security-policy compliance
on all devices that seek to access the network?
A. VLAN
B. NAC
C. EAP
D. WLAN
Answer: B

Question: 6
Which three business requirements development activities
are performed in the prepare phase before creating a
technology strategy? (Choose three)
A. identifying and assessing customer business requirements
B. documenting and categorizing customer business requirements
in terms of performance, availability, capacity and
security
C. producing a documented technology strategy
D. creating a bill of materials
E. presenting documented business requirements to a
customer and having the customer validate them
F. completing a site survey
Answer: A,B,E

Question: 9
A new client of yours is experiencing a growth spurt.
The client s IT staff is making network changes manually
and, as a consequence, is extremely overworked, You
suggest the client implement a network management system,
citing which important business benefit?
A. potential for outsourcing the IT staff
B. provision of an out-of-band managementarchiteture
C. threat mitigation
D. reduction in network downtime
Answer: D

Question: 10
In which of these phases is a customer s current network
infrastructure assessed?
A. plan
B. design
C. implement
D. prepare
Answer: A

Question: 11
Which are three challenges and trends that are driving
the need for technology in the retail market? ( Choose
three)
A. intense competition that is driven by the increased
number of discounters
B. declining customer loyalty
C. compensating for staff shortages
D. changes in demographics
E. high operating costs
F. desire to offer Internet access in stores
Answer: A,C,D

Question: 12
Which two ways does an integrated security solution
reduce TCO? (Choose two)
A. by enabling business to leverage investments in the
network
B. by spending less time addressing attacks
C. by enforcing policy compliance
D. through admission control
Answer: A,D

Question: 13
Hacks and intrusions affect the economic performance
of business immediately, in the short-term, and in the
long-term. Which two of these are short-term economic
impacts of a security branch? (Choose two )
A. loss of retail sales
B. erosion of investor confidence
C. disruption of business operation
D. loss of suppliers or customers
Answer: A,C