Hospitality Success Stories

Successful Start of the Tourist Season

One week before Spring break, an exclusive hotel complex in Spain
contacts Trane to repair their two broken-down chillers. With Holy
Week coming up and very favorable weather with forecast temperatures
above 25°C, their expectations of hotel occupancy were very high and
needed a quick response.

The solution

2 new CGAM 070 rental chillers

The Trane local Service
team offered the hotel Maintenance Manager to rent two new CGAM-070
chillers while Trane proceeded with the repair of the damaged
chillers. For the customer this was a very satisfactory suggestion.
The quotes and order were processed in a few hours on Friday. The
following Monday, the chillers were delivered on site and José
Antonio Muñoz, Service Engineer from the Murcia Region quickly
performed the installation and commissioning. On Tuesday both
chillers were in service in the hotel.

“The entire team
worked together to give the best and fast solution to the customer,”
said Angel Martínez, Service Sales Engineer of the Levante Region.
“The customer is very satisfied with Trane level of service. They
are now asking us to improve the hydraulic circuit of the site with
a Trane Turnkey solution”.