Select Billing info, and then follow the steps to review your billing information.

Note If there's an error, select Edit profile, and then follow the instructions to update the information.

If you still experience the problem, try the next solution.

Solution 2: Remove unused payment options

Important If the payment option is used to pay for a subscription, you’ll need to cancel your subscription before you can remove your payment option. For more information, see How to cancel your Xbox subscription.