Grand Palladium Colonial Resort & Spa

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Grand Palladium Colonial Resort & Spa won the 2018 Noble Beach Prize for The Most FANtastic Sports Bar!
Expansive and
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Grand Palladium Colonial Resort & Spa won the 2018 Noble Beach Prize for The Most FANtastic Sports Bar!
Expansive and epic, this palatial garden of Beach Eden has it all: scads of delish nosh spots and bar after bar where you can get your drink on. Zen-centric spa with treatments that range from Vichy massage to vapors baths to stress-ousting massages. Oceans of water sports and Mayan ruins are just a short hop away. If you want more adventure, head over to the other three Palladiums in this Complex de Awesome. The ways to achieve total beachness are endless.
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"Everything about our vacation and Grand Palladium was GREAT!! Very good food options. We never had a bad meal and the service was very professional and friendly. The beaches and pools were clean and fu..." – Spritedad

140 out of 168 (83%) customers would recommend this product to a friend.Read All Reviews

Customer Rating

Value

4.4

Service

4.3

Beaches & Pools

4.5

Dining Options

4.1

Room Comfort

4.2

"Everything about our vacation and Grand Palladium was GREAT!! Very good food options. We never had a bad meal and the service was very professional and friendly. The beaches and pools were clean and fu..." – Spritedad

140 out of 168 (83%) customers would recommend this product to a friend.

All Customer Reviews

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February 28, 2018

Very nice, not great

My family of 4 (kids 11 and 8) stayed at the Grand Palladium in February 2018. Overall, it was very nice and I feel like the resort was a good value. The resort grounds and buildings were nicely maintained and clean. The room was fine as well, though I wish there were other options than double beds in the Deluxe Rooms. I'm not one for paying for the higher-end rooms (never in the room but to sleep), so I knew what I was getting into. I just don't understand why the rooms wouldn't have queen beds at least. Mattress was comfortable enough, though. My kids loved seeing all the different animals and birds around the resort --that was pretty cool. Food was ok. I have to admit, we never tried any ala carte restaurants since no one wanted to get dressed up, so it may not be fair for me to say. But, the buffets could use a little variety in main meal options. It was the same thing every day. It would also be better if you could self serve beverages. The buffets were so busy, it was often difficult to get a waiter to get you something to drink, let alone a refill. There were a couple stand-outs in the staff that were wonderful, but most were polite enough, but not efficient or super friendly. I've gone to other mid-range resorts where every staff person was exceptional - not the case here. There were enough chairs at the pools and beach that it was never a problem finding one. The resort should do something about the towels being left there all day, though, taking up the "prime" locations long after the people had left for the day (Towel check out/check in would solve this. I know it's a pain, but there's a reason other resorts do that). The beach was a bit of a disappointment. While it was huge and had soft white sand, the sargassum seaweed was awful. The resort could definitely make more of an effort to rake it up. And then there were the red flag days...every day. The water was beautiful to look at, though. Mini-golf was another disappointment. My kids love it, and that's part of the reason that I choose this resort, but it was the opposite of fun. Every hole was a straight run up to a hole in the middle of a mound. I swear they all were par 25's. We gave up on hole #5. Oh, and bring your bug spray. I don't think the resort sprays at all. After saying all that, I really do think that overall the resort was quite nice. We had a great vacation there and the minor annoyances above were just that...minor.

After reading tons of review on different resorts, this is the one my friend and I decided to stay at. We are both 28 years old and were looking for a relaxing girls trip. The resort was amazing. Very large but easy to navigate. It was usually pretty easy to get a golf cart to take you from lobby to lobby. Everything was always clean and well maintained. It was a wide variety of ages but mostly an older crowd. The pool was great and so were all the bars. The food was average and definitely left something to be desired, but that would be my only complaint. The beach definitely had a lot of rocks and seaweed but we went on an excursion and were able to enjoy the clear water from a catamaran (HIGHLY recommended!!). Our favorite bar was the beach sports bar at night. It seemed like that was where most of the action was happening late night if that is what you were looking for. I don't think this resort had any ocean view rooms, which was a little disappointing. We did upgrade to a junior suite and were super close to the beach and the pools so I would definitely recommend upgrading for the extra cost. Some villas seemed pretty far away. All in all it was a great vacation and we would definitely go back!

Pools and beach were good, food was not. While there were many food options, we struggled to find food we truly enjoyed.
Also, the solicitation at this place is bordering on ridiculous. You can’t sit anywhere for more than 10 minutes without being solicited by a photographer a caricature artist a spa representative or somebody else trying to sell you something. And the photos to purchase are totally overpriced.
Drinks were very weak unless you asked for a better pour.
No hot tub except at the spa for extra money and the staff seemed uninformed about what is going on regarding events and extra details about the resort.
Come here for a nice atmosphere; room, pool and beach and live music, but that is about it.

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Can you answer these questions?

41 questions, 153 answers.

Do you provide shuttle service from the airport?4 answers

3 years, 48 months ago

Kenosha,wi

Private roundtrip airport transfer service can be purchased for an additional charge with your CheapCaribbean.com vacation package.

MariaCC

it was extra but so worth the price for the transport...buy it!

rosarita

Yes they do. But you have to select it when booking your trip.
It is 1 1/2 hr ride from the airport to the resort. That would be $136. USD if you take a taxi one way.

AndreandSasha

the hotel doesn't, but cheapcaribbean offers it to you, buy it is 100% worth it, I also recommend buying the tours from them or at the hotel lobby, AVOID people at the airport.

Alex86

How far are you from the airport4 answers

3 years, 44 months ago

Jan

Grand Palladium Colonial Resort & Spa is located 50 miles south of Cancun International Airport (CUN), 20 minutes from Playa Del Carmen and seven minutes from Akumal.

CoryCC

cancun is a 45 minute drive

rosarita

About an hour, but if you take the AMStar shuttle that Cheap Caribbean books, you're with a bunch of other people from different resorts. It will take longer.

DL19

1 hour 40 minutes

Alex86

How far is the hotel from the pool/beach?3 answers

3 years, 42 months ago

Bambi

Grand Palladium Colonial Resort & Spa sits on a gorgeous white, sandy beach lined with palm trees. The distance from the beach or pool will depend on where your room is located. The resort does offer a shuttle service to help get around as well.

KristenCC

its on the beach and has a large pool

rosarita

No worries. They have 5 pools and a salt water pool and the beach is all around you. It's very close to the rooms. If on the off chance u feel it's not close enough there are trolleys that come around every 15 min to take u anywhere you want to go.

AndreandSasha

What kind of outlets are in the room?2 answers

3 years, 41 months ago

usa

Most outlets are standard 2 prong (127V). You may need to bring adapter/converter if your appliances are 3 prong.

CCGreg

There are standard American outlets in the room, but just 2 or 3 per room (at least we could only find 2 or 3).

Yes, the resort does have Handicap Facilities/ Rooms, which are available on request. The resort is also Wheelchair Accessible.

KristenCC

Yes. Saw several people in wheelchairs throughout the week.

Funtrip

Yes. Mostly.
Each building of rooms had first floor wheelchair access. All of the boardwalks and such were single level and most did not have steps. There was even a boardwalk down to the beach and a wooden area for the wheelchairs although this area was small.
Word of warning, it is a large resort and many of the boardwalks are somewhat uneven. I would think the small front wheels of a standard wheel chair might be difficult on those.

EmptyNestersMI

Are there any standard rooms near the beach3 answers

If so what building would we request

3 years, 38 months ago

Biloxi ms

Building Blocks 30-32 appear to be closest to the beach.

CCGreg

Only in the Rivera Maya section of the resort. Most rooms have a jungle view due to the position of the buildings.

Funtrip

Very few buildings are close to the beach. The "Mayan Suites" of the Colonial are closet to the beach. Some have a partial view.

EmptyNestersMI

Is there anywhere where you could get a tattoo while here?2 answers

3 years, 38 months ago

Rob

This resort does not offer any type of tattoo service. You may be able to find a tattoo shop in the nearby area.

CaitlinCC

Not on site. But you can drive into Playa and find a shop. Saw several while in Playa.

Funtrip

How do I book room for a family of 5?2 answers

what do i do if i have a family of five, 2 adults 3 kids, 20, 16 and 14. how do you price that, the website wont let me select a room, is it more for the 20 year old?

3 years, 38 months ago

RI, USA

You would have to book 2 rooms. At this resort, children are considered ages 0-12. This resort will not allow 5 adults to share 1 room. Please contact one of our Beach Experts at 1-800-915-2322 if you would like help with the booking process.

WILLCC

Please call our beach experts at 1-800-915-2322 for further assistance and pricing.

CaitlinCC

What is the difference between this and the other palladium resorts?2 answers

3 years, 37 months ago

victoria603

Please call 1-800-915-2322 for assistance.

CCGreg

Not much difference except location. You can use all the facilities at each (except the VIP section). Colonial pool has a bit more children. Colonial and Kentenah were recently renovated. Colonial and White Sands are in the middle so it's a little closer to get around.

Amanda423

How many a la cartes do you get for a 7 night stay?3 answers

3 years, 37 months ago

Pittsburgh, PA

It is limited to 3 dinners for a 1 week stay.

Shane99

As many as you'd like! They don't limit the number of times you go to ala carte. The ala carte restaurants are first-come, first-served, except for the hibachi restaurant (Sumptori, I believe), which takes reservations 24 hours in advance.

MoeCat

You can eat as many places as many times as you can possibly eat...4 times a night is fine if you can fit it

Roberto23

I am staying for 11 days. How many ala carte meals am I allowed?4 answers

3 years, 36 months ago

victoria603

The front desk just advised us that there is no limit to ala carte reservations. However you can only make 1 reservation a day. For more information please contact the resort directly.

CaitlinCC

The ala carte meals are unlimited, but there can be a wait if you go around the dinner rush (~7PM). The hibachi restaurant is the only one that requires reservations.

MoeCat

Ala carte meals are unlimited however some (3, I believe) require reservations in advance. Unless you are a member you must make the reservation early in the morning the day before you wish to dine there for supper...and members get preference.

EmptyNestersMI

As many as u like. But only with those restaurants you need to make reservations 24 her in advance.

AndreandSasha

Is room service included?3 answers

3 years, 36 months ago

victoria603

Room service is not included at this resort.

CaitlinCC

I don't believe they have room service, but they do stock a mini-fridge in your room with bottled water, soda, and beer daily. We had a night where my friend didn't feel good and stayed in the room while we went to dinner. We explained the situation to the host, who let us take a plate of food back to the room for her.

MoeCat

Yes

AndreandSasha

how far in advance can i book restuarant reservations?4 answers

2 years, 36 months ago

donnamarie

Majority of resorts doe not allow guests to make dinner reservations until check in. For more information please contact the resort directly.

CaitlinCC

Only the hibachi restaurant (sumptori is the name, I think) takes reservations, otherwise it is first-come, first-served. We found we were able to get seated fairly quickly if we went to dinner before 6:15ish or after 9:00, otherwise there can be ~1 hour wait.

MoeCat

There's only one restaurant that requires reservations and you can do it that morning if you want. It's a fish and rice restaurant.

Megs1988

You make restaurant reservations 24 hrs in advance.

EnJoyYoSelf

s there any events during the week such as white night or anything?5 answers

2 years, 35 months ago

donnamarie

The resort does have nightly entertainment, however, they do not have specific theme parties.

KristenCC

Several different theme nights/events - but poorly posted. It would have been nice to have been sent a schedule of these events (or have them posted on the website) so one could plan for a "white & fire" [dressed] party.

Melissa007

Local vendors selling their wares is the closest thing to a white night.

Funtrip

Yes there quite a few. At checking they will give you all of that with your room keys. There is a disco EVERY NIGHT, and yes they do have white parties.

AndreandSasha

Yes, they have nightly events every day of the week. They seemed to start very late, like 11 and such. That was kind of late after being in the sun all day for us, but the white party we went to on Monday night was decent. Lots of dancing and music. I didn't go to any events at the other resorts, but I know one of the adjoining resorts has a nightclub that is 11-2 and only 18 and up.

MzLuvly87

Do they provide bottled water?8 answers

2 years, 34 months ago

NYmuffins

Yes, as much as u want. Free. The resort water is safe, all restaurants have filtered water, we drank it. But we didn't drink from faucets in room (like when brushing teeth, showering) just to be safe. It's exquisite there, GO.

1horselover365

Yes, they provide bottled water. In fact, there is a small sign in the bathroom that says that the water is not potable. So, we only drank the bottled water. The water that is served in the restaurants is good water. We had no problems.

JudyC

Yes, bottled water is available. For more information, please call us at 1.800.915.2322.

SamCC

3 bottles of water were in the mini-bar and refreshed every day. However all the water was safe to drink.

EmptyNestersMI

Yes a lot of bottle water

Dame

The water in the resort is filtered so it's safe to drink (from my experience). But they do offer I believe 4 bottles of water a day in the mini bar and don't charge you unless you need more than that.

DL19

Yes 4 liters a day in your room

Megs1988

Yes

Superniceandfun

Do any rooms offer a jacuzzi on the balcony?3 answers

2 years, 34 months ago

NJ Mom

This resort does not have any rooms with a Jacuzzi on the balcony.

CaitlinCC

I don't believe they have a Jacuzzi but they have outdoor showers.

hitch

Looked like there was an upscale section that had them

Lily8083

What kind of beer does the resort have? Are the ice cubes made with filtered water?5 answers

2 years, 32 months ago

Staten Island

The types of beer this resort offers is domestic brands to Mexico. The specific brands can change on weekly basis. Yes, the ice cubes this resort offers is made with filtered water.

CaitlinCC

Mexican & Coors

LisaPizzaPie

Dos Equis (dark and light) was the predominant beer. I think a couple bars served "Sol".
All the water was safe, including the ice cubes.

EmptyNestersMI

The ice cubes and drinking water all throughout the resort are bottled water! Except the rooms!

calicali28

Sol, coors light and dos Equis and yes the resort has their own filters. Stay thirsty my friend

Dame

How much does it cost for a safety deposit box?4 answers

2 years, 32 months ago

dfw

There is no charge from the safety deposit box.

LizCC

No charge

LisaPizzaPie

It costs nothing. There is a safe in every room that you program yourself. The staff recommends that you use it and it's free.

The beach is quite nice. I would guess nearly a mile of frontage. The North side of the resort is sandy with some reef. The South side is a bit more rocky. Lots of loungers and palapas available.

EmptyNestersMI

Very large

Lily8083

Beach is perfect: clean sand and water. It's large.

Kondrat17

whats the name of the jewelry store across from front desk3 answers

We bought a ring while on vacation and the jewelry store is also located in los Angeles but we forgot the name of the place and lost paperqork. Anyone know the name.

2 years, 24 months ago

ty

Hello, Please contact the hotel directly

bthornton

I believe it is FINI Jewelry......Nice people there.

Ironhorseman

Fini I believe

MzLuvly87

At what age do they watch the kids at the kids club?2 answers

1 year, 24 months ago

Vegas

There is a baby's club (ages 1-3) and kid's club (ages 4-12).

CCGreg

I think the kids were at least 4 years old.

warm17weather

Are there gift shops in the resort5 answers

1 year, 23 months ago

shelly787

Yes there is a souvenir shop on site.

CCGreg

Yes two large ones along with multiple other shops.

Dame

Yes, there are a few and vendors selling their goods in the lobbies and on the beach.

JSCK

Yes & they have little pop up markets on some nights as well

DL19

In the Kentanah lobby they have a huge gift shop and their things are priced much lower than the stands they set up nightly and the beach stands they have daily. I suggest looking in the shops before buying directly from the locals. You will save a great deal on a lot of items. We learned the hard way so I hope you don't :)

MzLuvly87

All Inclusive?5 answers

What type of services will I have to pay for? Food etc?

1 year, 21 months ago

North America

This hotel is All-Inclusive, these features include accommodations as selected; all meals and snacks; unlimited domestic alcoholic beverages, juices and soft drinks; taxes and gratuities. However, while this hotel includes unlimited food and drinks, some dining restrictions may apply. Please check with the front desk for details. Spa services, excursions, and some activities are available for an additional cost such as windsurfing, sailboat and catamaran courses, excursions, deep-sea, fishing, and scuba diving.

JeannieCC

You don't have to pay for any food items, that I am aware of. The only services we had to pay for during our stay were the massages from the spa. It was truly worth it though. We tipped quite a bit too, but it's not required. Any outside excursions are all on you as well.

Goteamcelia

The use of the spa, extra waters in the fridge but they refill everyday for free. You need money for bottles of wine, and tipping your waiters, otherwise it is all included in the resort.

Megs1988

All food is free. In the restaurants you would only pay if you wanted a bottle of wine or champagne with dinner. They have house wines and champs that are included. The spa is extra and all excursions are extra. Room service is free. If it is an extra charge they will tell you and have you sign a receipt and it will be charged to your room and you pay at the end of the trip at check out.

MzLuvly87

Food, most alcohol and a most activities are included. You have to pay if you want wine. Some ocean activities are not free. Room service is included. The spa is not included.

Beachlover1980

Casual dress code is for dining in the evening. Are capris allowed for women5 answers

1 year, 21 months ago

shelly787

You may check this link for dress code suggestions. https://www.cheapcaribbean.com/deals/cracking-dress-code.html
If you have any further questions or need help booking, please call and speak to one of our Beachologists at 1-800-915-2322.

TimCC

They say casual so people don't show up in board shorts and a tank top.this is my second time here first time I always wore a collar shirt thinking I had to this time I wore nice shorts sneakers and a tshirt...you are definitely fine with capris for sure

Roberto23

Yes - we saw a little bit of everything, but did not go to the a la carte restaurants.

SuziQ09

Yeah the restaurants although the servers acted like it was fancy, was pretty casual. There were people wearing shorts and t-shirts. No beach attire by any means but you don't feel like you have to get dressed up every night.

DL19

Yes, I saw women wearing capris during dinner at these specialty restaurants. I think they're fine with most things so long as you're covered up and wearing actual clothes (I don't think bathing suit cover-ups are allowed)

EnJoyYoSelf

Is room service avaiable? And is it included in the all inclusive?4 answers

1 year, 21 months ago

shelly787

Room service is available between 11 am and 11 pm. This is included in your stay, however dining restrictions may apply. Please see the front desk for further details.

JeannieCC

it is available and it is included.

Alex86

Yes it is included and free, if it costs extra for something it will be mentioned in the menu. However, the food they serve is equivalent to the beach side bar food and not very good. We ordered it twice. It takes a very long time to get there as well. It was not very warm when it arrived either.

MzLuvly87

Yes, room service is included. Portions tended to be smaller on most items. Chicken burger was the only big food ticket item. Not really an issue though. Just order more....its all included.

ConcordO

What can the resort credits be used for?2 answers

1 year, 21 months ago

Nmk

This varies depending on what the resort is offering, all of the information will be available under a little question mark when you're going through the booking process. Most of the time they are coupons to be used towards a portion of the cost for room upgrades, bottles of wine, spa services, etc.

JeannieCC

The credits are really coupons off of something that isn't included. I don't remember the exact amounts but it would be like $30 off a $500 romantic night on the beach.... so not exactly worth it. I only used the coupons they had for wine which was $10 off a bottle of wine. Coupons cannot be combined. The cheapest bottle they had was like $25 so I spent $15 on wine at dinner one night.

DL19

resort credits2 answers

What do the resort credits include? Is it actual credits that you can use for free tourist attraction and Spas services or is it a percent off if you purchase something else?

1 year, 19 months ago

gg

Resort credits are used for discounts off of additional amenities such as bottles of top-shelf wine, spa services, etc. These generally do not offer these items for free but for an amount to be used towards the purchase of. The specifics vary based on when you book for which travel dates, the details will be listed on your travel documents after booking.

JeannieCC

The resort credits are more like coupons you use towards purchases

poberman

I need a room thats wheelchairs access. Meaning that shower as well2 answers

1 year, 18 months ago

stefanie

Wheelchair accessible rooms typically aren't advertised as a room category and are on a request basis (based on availability) with the hotel. Please call 1.800.915.2322 for assistance with booking.

CCGreg

First floor rooms have walk in showers

LCS2

Is any spa service included?5 answers

Is any spa services included,? if not what is the cost?
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1 year, 18 months ago

lidia

They are not included. Please inquire with the resort for pricing. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.

The spa has a variety of hot tubs and saunas that are free to use, but any sort of massage or other services are not included and they are not cheap. We booked a couples 80 minute relaxation massage for $200. The locals will walk around and book for you and you can kind of haggle them down a bit. It was a very good experience and the spa staff were very friendly.

MzLuvly87

Spa service is not included. But they do have the service. My wife had an aroma therapy session and it was about 80 usd. They also had a special while there, couples 2 for 1 massage. I think it was about 150 usd. Hope this helps.

TexasMark

Is top shelf liquor served? Can it be requested?5 answers

1 year, 18 months ago

Atlanta

Any top shelf liquors they have available would come at an additional cost. For a comprehensive list of alcohol brands, please contact the resort directly as this is always subject to change.

JeannieCC

Absolute - ly, for vodka drinkers. Beam yourself up if you like bourbon. Captain Morgan will be your guide (he was mine and never led me astray). Top shelf stuff - may not have YOUR favorite brand, but they serve suitable substitutes.

tatterteel

yes, but you have to request it.

EnJoyYoSelf

There are some places you can get it, mainly the members do. I didn't see a whole lot at the regular bars. They don't let you really pick what liquor you want. They do have duty free places in the airports for purchasing the top shelf at very good prices, however, you can only bring back a certain amount upon departure.

MzLuvly87

Yes and yes.

TexasMark

Is there a long beach to walk on ? Chairs to lay on othe beach ?5 answers

Is there a long beach to walk ? I can't tell by the picture. Looks like there is a pool instead a beach . If there is a beach to walk on are there beach chairs to lay on ?

1 year, 14 months ago

cat lady

Yes to both. The beach is huge and beautiful. Plenty of chairs on the beach.

Superniceandfun

They do have a beach and beach chairs. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.

TimCC

There is not a real Long Beach but there are chairs. The beach is amazing because there are varying types of beach in short area....very large rocks, beautiful soft sand, small pebbly beach, and seaweed area.

Hunterkk

Plenty of beach to walk on and I was there 8 days and never had any trouble finding chairs at any time of day!

ncmotherof4

Depending on where you stay, yes the walk is decently long. I read on some reviews that the chairs are claimed early in the day, however, my husband and I had no issues finding chairs when we went to the beach at all hours of the day.

MzLuvly87

Is alcohol included or an extra cost?5 answers

1 year, 14 months ago

BOS

Alcohol is included, however this is most often going to be domestic brands and for top shelf/premium liquors, there may be an additional cost.

JeannieCC

Alcohol IS included in the all inclusive price.

peewee63

included

Mdelca

ALL INCLUDED! Except if you want wine with dinner that's extra. You just walk up to the bar order a drink and walk away. Of course you can always tip too

Yoamormexico

It's an all inclusive resort, so alcohol is included. I will say though, that if you go eat at a specialty restaurant, they do have a premium wine list that is not included in the AI price, so you would have to pay extra for that. All other alcohol is included though.

EnJoyYoSelf

Do you have acess to all of the resorts at Grand Palladium including all bars and restaurants?5 answers

1 year, 13 months ago

Boston

You get access to three other Palladiums - mega-sized treat for you - four resorts for one.

StevieCC

Yes, everything is included!

SarahFormont

All except the one restaurant and a couple of lounges for the Royal and preferred people.

Kobejones

you do not have access to the premium part ( @3 restaurants) but there is plenty of other restaurants and bars (10)

Alex86

Yes you have access to all the resorts with the exception of the adults only resort. You are able to go to any restaurant, bar, buffet, etc.

Britt1234

Is there a pool bar, swim up bar?5 answers

1 year, 12 months ago

Texas

Yes, they do. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.

TimCC

There is a swim up bar at the pool! Bring a thermos thing if you'd like to use it in the water to carry around in the water.

SarahFormont

Yes. A very cool and wet bar is adjacent the main swimming pool.

tatterteel

Yes there is one at the main pool.

Britt1234

yes, however, you have to swim to get there unless you are above 5'8 as it is deep.

Mdelca

Do you have the bean bag toss game, a game with 2 boards with 1 hole and 4 bean bags?5 answers

We are going as a group and love the bean bag game!

1 year, 12 months ago

Sabattus, Maine

I've never seen that game anywhere in the Caribbean/Mexico.

CCGreg

Yes, I saw a couple. One by each large pool.

Kobejones

Did not see "corn hole" played at the resort. But there's plenty of other things to do - shuffleboard, tennis, beach volleyball, mini-golf. Take a Segway tour - so much fun!

tatterteel

They do at the White Sands resort which is right next to this one. That is the only corn hole game I saw available to the public. They may have them elsewhere, but I didn't go to every place.

MzLuvly87

Yes, they have corn hole to play.

Beachlover1980

With the resort so big, when you want to travel outside the resort do you have to walk to a bus stop and if you do how far do you have to go.5 answers

12 months ago

tina

You could walk to a bus stop or get a cab (usually the concierge can assist with this). As for distance, it depends on room location.

JeannieCC

The cabins are connected by walkways through the jungle to the main building where tours depart. Depending on your cabin's location, the walk may be 5 to 10 minutes and is not strenuous. Your tour departure is efficiently arranged by the resort staff once your arrive at the main building. Just let them know where you're going and take a seat. They'll call you forward when it's time to go. Have a great vacation!

tatterteel

Once you figure your way around each resort is just a short walking distance. You can also call to have a golf cart pick you up at your room or walk a short 2-3 min walk to any of the lobbies and get a ride from there.

Britt1234

The resort has a train and golf carts that take you to different areas of the resort itself. If you want to travel outside the resort you can set up a taxi or travel bus at the lobby and the taxi will pick you up right at the lobby of your resort so you don't have to wander around looking for a bus stop. Everyone is super nice as well so if you have no idea how things work (like myself) they will help you in anyway possible.

Yoamormexico

I don't know about public transportation in that area, but I will say that I saw a taxi pull up to the lobby to take a couple off of the resort.

EnJoyYoSelf

What is the minimum check in age?4 answers

I am 18 and was wondering if i can personally chck in?

10 months ago

Maine

18 years is minimum age for at least one occupant in the room. There may be other restrictions during Spring Break time periods.

CCGreg

yes! As long as ur one reservation

TesaH

Yes 18 is the legal age to do everything there including drink. You should be just fine.

MzLuvly87

I think so. 18 is an adult so should be no problem.

ConcordO

Do they have Catholic Mass on property3 answers

7 months ago

Pat

Please check with the resort directly in regards to churches nearby the resort. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.

TimCC

Yes, they have a beautiful chapel and services on Sunday.

jswwrites

Yes

BeachGirl123

Will the shuttles take you to all if the palladiums?3 answers

6 months ago

Stephanie

The shuttles do provide transportation throughout the entire Palladium complex.

JeannieCC

No. The shuttles only take you between the different lobbies within the same resort.

BeachLady80

The golf carts within the resort will take you to each, yes. Three total that are accessible to all guests. The Royal Suites is under construction and will separate from the Grand Palladium in the near future.

LCS2

Does the hotel offer wedding packages?2 answers

6 months ago

MOHduties

Yes it does, Off of the lobby they have a weddings office. There was a wedding during our stay.

SVacationQueen

Yes, I believe so.

Julidee

Is there good snorkling close to shore?3 answers

Is seaweed a problem on the beach

5 months ago

Overland Park, KS

The seaweed wasn't bad when we were there - Sargassum weed is seasonal - and they raked the beach daily.

jswwrites

Yes, there is seaweed on the beach. I'm a pool person, so it doesn't matter to me. We did enjoy snorkeling from the beach. There's a lot of coral--a great environment for fish.

Julidee

I don't know about snorkeling. It was red flag days every day so never had a chance to check it out. Seaweed was a definite problem when I was there in February 2018

BeachGirl123

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What We'd Change

The Grand Palladium property is huge so it can be a bit of a trek for the tired traveler, but Grand Palladium Colonial is prepared with a transfer service to take you where you want to be on the property.

Hotel Description

Expansive and epic, this palatial garden of Beach Eden has it all: scads of delish nosh spots and bar after bar where you can get your drink on. Zen-centric spa with treatments that range from Vichy massage to vapors baths to stress-ousting massages. Oceans of water sports and Mayan ruins are just a short hop away. If you want more adventure, head over to the other three Grand Palladiums in this Complex de Awesome. The ways to achieve total beachness are endless.

DINING

Here, it's an Epicurean Journey: the cuisine will take you through Italy, then guide you through the Mediterranean, venturing south to Brazil, then finishing with a sizzling, taste bud-slaying steak. And, you won't need reservations at any of the restaurants. Dig in.

BARS/NIGHTLIFE

Drinks, glorious drinks can be had every which way here: chillax by the pool or the beach. Hang in the lobby or theater. With three other resorts nearby, the possibilities are exponential. Salud!

Kantenah Bar
Lobby bar. Daily, 10am-midnight.

Churchill Bar
Daily, 6pm-midnight.

Hemingway Bar
Daily, 6pm-midnight.

El Rinconcito Bar
Pool bar. Daily, 10am-6pm.

Colonial Bar
Daily, 10am-1am.

Gran Azul Bar
Daily, 10am-midnight.

La Plaza Bar
Theater bar. Daily, 8:30pm-11pm.

Beach Bar
Snack bar. Open 24 hours.

Riviera Bar
Lobby bar. Daily, 10am-1am.

El Teatro Bar
Theater bar. Daily, 8:30-11pm.

La Laguna Bar
Daily, 10am-midnight.

Punta Emilia Bar
Beach bar. Open 24 hours.

Secret Bar
Daily, 10am-midnight.

La Isla Bar
Daily, 10am-7pm.

Las Rocas Bar
Daily, 10am-6pm.

All hours are subject to change.

BEACHES AND POOLS

How about a dreamtastic white, sandy beach hugged with palm trees? Palapas for shade? Got that. A lake-style pool with a swim-up bar? A coolio salt water pool? Four sweet Jacuzzis for bubbly relaxation? Got that, too. Beach Citizens, this is your escape-haven.

SPORTS/ACTIVITIES

Water

Beach volleyball

Snorkeling

Water Polo

Water aerobics

Sailing

Kayaks

Pedal boats

Available for an additional cost:

Windsurfing, sailboat and catamaran courses

Excursions

Deep-sea fishing

Scuba diving

Land

Fitness center

Aerobics

Mini golf

Ping-pong

Archery

Rifle practice

Darts

Billards (fees apply)

Tennis

Basketball

Soccer

Shuffleboard

Petanque

INTERNET

Complimentary Wi-Fi is included in all guest rooms and the lobby.

SPA SERVICES

A full-service spa, Zentropia Spa, is located at the Grand Palladium Kantenah
Resort & Spa. Daily, 9am-8pm.
Reservations are required. Children under 18 are not allowed in the spa.
*Please note: A charge of $35 usd per person/per day is required for wet areas in the SPA at Grand Palladium.

CHILD CARE

Supervised activities are available for children. Please contact the resort
directly for more information.

ADDITIONAL INFORMATION

Location
Grand Palladium Colonial Resort & Spa is located 50 miles south of Cancun International Airport (CUN), 20 minutes from Playa Del
Carmen and seven minutes from Akumal.

Minimum Stay Requirements

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check in for possible incidentals not
included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and
Costa Rica may put limits on the use of motorized water sports and loud
music.

Resort Update
Palladium Hotels & Resorts has announced plans to upgrade its Riviera Maya Complex throughout 2017, including incorporating the current Grand Palladium Riviera Resort & Spa into The Royal Suites Yucatan. This transformation will be completed in various phases starting on June 1, 2017. Construction will mostly take place within the current Grand Palladium Riviera Resort & Spa and will have minimal impact. All guestrooms within the hotel, the rocky walkway along the water & the salt water pool area will be closed to all guests during the completion of the project. All other areas including the Riviera Lobby, Disco & Theatre, El Jardin Restaurant and the current The Royal Suites Lobby will be closed during certain dates listed below. During times of closure, the areas will not be accessible to guests and should therefore not impact the guest experience.

Below is a complete project timeline:

Disco & Theatre:
June 1-November 1, 2017: Construction will be in progress in the Disco and Theatre of the current Grand Palladium Riviera Resort & Spa. During this time, alternate entertainment venues will be provided to guests. Once construction to the Disco and Theatre are complete, the Disco will convert to become one of four exclusive restaurants available to guests of The Royal Suites Yucatan and the Theatre will become the second exclusive restaurant providing guests with a Dinner and Show themed experience referred to as the Cabaret.

Riviera Lobby and Kabah Buffet:
June 1-September 15, 2017: Construction will be in progress at the current Riviera Lobby which will convert to the new The Royal Suites Lobby. Guests will not be affected by this construction since all guestrooms in Riviera will be closed. All hotel services will be available at the adjoining White Sand, Colonial and Kantenah Lobbies.

Construction will also be in progress at the Kabah Buffet. During this time, breakfast, lunch and dinner will be available at La Laguna as well as the other restaurants within the Riviera Maya Complex.

The renovated Kabah Buffet will feature 2 separate sections (1 buffet exclusively available to guests of The Royal Suites and 1 for guests of Grand Palladium).

El Jardin Restaurant & the current The Royal Suites Lobby:
September 16-December 1, 2017: Construction will be in progress at El Jardin restaurant and the current lobby of The Royal Suites. The current lobby for The Royal Suites will convert into 2 separate a la carte restaurants. By this time, the new lobby for The Royal Suites will be open at its new location and the buffet will be available at Kabah.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.

All hours, fees, amenities, information and services are subject to change
without notice.

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