As a Customer Service Advisor, you will be responsible for handling incoming calls from existing customers, regarding queries relating to a retail based products they have purchased from the company.

Duties for the Customer Service Advisor:

- Providing support to customers on retail based products via telephone- Answering queries and advising on how to use the purchased product- Providing resolutions to any faults that have occurred- Handling and resolving complaints- Providing a strong level of customer service at all times

As a Customer Service Advisor you will work 8 hour shifts over 5 days, to include a minimum of one weekend shift per week. You will receive a day off in the week for working a Saturday or Sunday. Free parking is provided and the company is a 5 minute walk from the train station. Excellent benefits are provided such as subsidised gym membership, on site canteen, discount on products and team incentives. The pay starts at £17,243 rising to £18,449 as you progress.

Required skills

Communication Skills

Customer Service

Telephone Manner

Reference: 36273433

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