How To Order

Ordering

If you are ready to place an order, require further information, or would like to discuss your individual requirements, please contact The Urban Shed Company at 613-204-9675 during regular business hours or email info@urbanshedco.ca .

Delivery

All of our products are available for pick up from The Urban Shed Company in the Billings Bridge area of Central Ottawa. Delivery by Urban Shed is available and charged as per rates specified below.

Set-up

Set-up includes final re-assembly, leveling and alignment.While products are fully assembled at the shop, transport may require the removal of some parts (typically doors and lids) which will require re-assembly.

It is the responsibility of the customer to provide a level, well-drained and stable surface for their unit to sit on. Typically a few leveling shims are required to bring the unit into alignment for smooth operation of doors and lids. If Urban Shed is performing the set-up, any site preparation beyond basic shimming is chargeable as per rates specified below.

Delivery + Set-up rates

Local: up to 15 km from Downtown: $60

City: between 16 and 25 km: $75

Custom:beyond 26km and all custom orders: inquire for estimate.

Site preparation and set-up beyond basic shimming charged at $50/hr.

Payment

A 50% deposit is required on the placement of your order, with the balance due on delivery. Deposits on custom orders are non-refundable if order cancelled by client. Payment in full is required on all in-stock orders picked up or delivered. Cash, cheque or Interac e-mail transfer (for initial deposit only) is accepted. HST is added to all prices and rates.