Re: Quick....stuck on "Authenticating"

Thank you for engaging our Support team. Were you able to successfully change the "host" file on your computer? This should be able to resolve the issue. Also, have you been able to try logging in to Quik for desktop using a different computer? For this case, it would be best to continue working with the team for a more personalized support. You can refer to the same case number that you were provided to continue the troubleshooting steps with Support. You can reach them here: https://gopro.com/help/ContactUs

Re: Quick....stuck on "Authenticating"

This seems to be an known issue that Mac users are having with the GoPro software. I am not a coder and nor should go pro be asking their clients to write code as a work around when a software update should be released. I wouldn’t know what to tell apple.