Customer Reviews

This is at least my third movie experience with U-Paack. Hands down they are very professional, efficient and flexible. Steven most recently from the Fort Wayne, Indiana ABF/U-Pack location provided us with nothing less than outstanding customer service! I highly recommend this company regardless of the size of your move.

Hands down the best moving experience I have ever had! It was so easy that at one point I called just to ask if I was missing something -- too easy and too economical! From the customer service/sales folks who organize the big details to the local terminal workers who help you sweat the small stuff (drop off times, location, etc.) things went like clockwork. Big shout out to Bob in Salisbury who didn't bat an eye when I called him in a panic because I needed another day to load the truck -- the ... See Moremorning it was supposed to be taken away! If we ever move again, this company will be my only call. Although you are responsible for loading/unloading, I believe they'll also shoot you the names of companies who will do this for you. Thanks for taking all the stress away and for saving us hundreds on gas and tolls.

We just moved from Arizona to Washington State and had an amazing experience with UPack! The price was way better than all other quotes, both delivery drivers were super friendly, everybody on the phone was knowledgeable and helpful, and our stuff came quickly and undamaged! I would HIGHLY recommend

it’s an excellent service and the staff at both ends were friendly. but there are definitely some things to consider before proceeding: the relocubes hold more than what you might think at first look, so you have to also consider that each one has a maximum cargo weight limit of 2,500 pounds and that the cargo weight should be evenly-distributed. you won’t really know how much it weighs after you load it, nor how well you distributed the weight, until it comes time to forklift it onto the tr... See Moreuck. as you load it, you are supposed to tie down/strap your possessions in sections to ensure stability inside the relocube; the tie down points are not that functional, unfortunately, because the openings are very narrow and the points themselves are at fixed locations that don’t always correspond well to your load. “put everything that can fit into a box, into a box” is very good advice as loading a relocube is sort of like Tetris. although you can secure a relocube with a single padlock, for maximum protection you should have 2 locks, one for each door. and finally, scheduling: neither my origin or destination contacts could give me more than a vague guess as to when during the day the relocube would be delivered or picked up, which was surprising.