Dell Client Manager Hotfix KB40849 refresh

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Issue

An issue was discovered with the install of Dell Client Manager hotfix KB40849 that was removing a value from the Notification Server registry. This value is used by Notification Server to determine the current version of the Altiris Agent so that client computers can be updated to the latest version. With the value missing, Agents could go into an upgrade loop.

Environment

Dell Client Manager 2.2.1023Notification Server 6.0 SP3

Cause

The original release of Dell Client Manager Hotfix KB40849 (Version 2.2.1023) was replacing the registry value HKEY_LOCAL_MACHINE\SOFTWARE\Altiris\eXpress\NS Client Package\Version with an empty string.

Solution

Download and install the attached file. Alternately, the update may be downloaded from the Altiris Console through Solution Center. For additional instructions, see article 40849.

If the previous version of Hotfix KB40849 was installed, do the following: