I'm hoping to set up Asset Management like you have, following the Atlassian guide. I'm hoping you can help me with something that's got me stumped. How did you go about creating blank issues to match your unused physical asset tags? I can't figure out how to create them in advance, as each asset type could be different.

To create the labels with the QR Codes I did the same.The label printer we bought came with free software.Printer: Brother PT-E550WSoftware: P-touch Editor

It was easy enough to import a CSV into the software after creating the label design I was happy with and then printing.It made more sense to go for non identifying labels so we could tag devices that did not import information or the information was incorrect for any reasons.

Do you have spare tags ready to go, or do you print off a new one when required? If you have them ready to go, how did you create the issues in advance given that you wouldn't know the issue type (notebook/pc/phone/etc) until you are ready to use it?

Many thanks

Tristan

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I'm still trying to figure out how you deal with new equipment - ie a new sticker and new JIRA issue.

For example, I can do a CSV import to create 1000 issues, which will correspond to my 1000 stickers. However, a notebook has a different issue type to a phone, so when I create the issues via CSV, what issue type do I nominate for each issue, as I won’t know what that sticker is going on until months or years from now. Does that make sense?

Tristan

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Yeah, I just created a lot of the generic assets/issues and printed corresponding labels.So my initial run of blank assets/issues was all set to Computer Asset and I just change them as I go to each device.When I get to that device, I just scan the QR code and enter the details.

You can import that initial CSV file, entering what ever you want into the columns and you can map that info with any of the fields in the asset/issue.

You can also import details to the same asset/issue numbers and overwrite the data if you figured out you now have 100 phones.

Thats why I went with generic Tags so I can stick them on any device and just enter the data as required.

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...