Cloud Technical Account Manager

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Cloud Technical Account Manager

Job ID

512945

Location

US-WA-Seattle

Posted Date

10/13/2017

Company

Amazon Web Services, Inc.

Position Category

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Recruiting Team

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Job Description

Would you like join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Senior Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application-level services, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.

As a Senior TAM, you will help craft and execute strategies to drive customer adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, Cloud Front CDN, IoT and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs and risk management. You will provide advocacy and strategic technical direction to help plan and build solutions using standard methodologies, and enthusiastically keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will empower you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS.

We are seeking individuals with strong backgrounds in I.T. operations and related areas such as Linux/Windows systems administration, DevOps, Data Analytics and more. The TAM is our centerpiece of value to our Enterprise Support customers, so if you wish to be at the forefront of innovation, come join us!

Preferred Qualifications

Advanced experience in one or more of the following areas: Software Design or Development, Content Distribution/CDN, Scripting/Automation, Database Architecture, IP Networking, IT Security, BigData/Hadoop/Spark, Operations Management, Service Oriented Architecture

External enterprise customer-facing experience as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences

Categories

Where Do You Fit In? Amazon.com hires people from all types of backgrounds, into positions based all over the world. We recruit the best and brightest into jobs that range from software development engineers to product managers to operations managers to customer service representatives. Search open positions.

Amazon.com hires people from all types of backgrounds, into positions based all over the world. We recruit the best and brightest into jobs that range from software development engineers to product managers to operations managers to customer service representatives.