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Starting February 1, 2016, members who do not have qualifying activity in the prior 24 months will forfeit all accumulated points. If you have not engaged in qualifying activity since January 31, 2014 you have until January 31, 2016 before the policy is enforced. Learn More.

If you have yet to experience the benefits of Elite status or are looking to elevate your membership to the next level, 2015 could be your year. As a member of The Ritz-Carlton Rewards®, you will earn two Elite night credits for each night stay at participating Ritz-Carlton properties between January 1 and December 31, 2015.

Beginning January 15, 2015, in-room Wi-Fi is complimentary to members of The Ritz-Carlton Rewards at participating Ritz-Carlton Rewards hotels when you reserve your stay directly with us online, through our mobile app, by phone or in person. Gold and Platinum Elite members will continue to enjoy complimentary enhanced in-room Wi-Fi where available. See non-participating hotels.

If you are not yet a member of The Ritz-Carlton Rewards, we invite you to enroll today.

Starting February 1, 2016, members who do not have qualifying activity in the prior 24 months will forfeit all accumulated points. If you have not engaged in qualifying activity since January 31, 2014 you have until January 31, 2016 to do so before the policy is enforced.

With the recently refreshed My Account, members of The Ritz-Carlton Rewards may now promptly access important account information on the Overview page, including upcoming reservations, number of nights stayed and progress towards the next Elite level. You will also find the new “I Want To” menu, which allows you to stay on task, whether you are modifying a reservation, requesting a hotel folio and more.

In order to maintain the security of customer accounts, Rewards is requiring all members who have not updated their password since June 22, 2013 to change their password before accessing their Rewards account. Should you have any questions, please contact Rewards Guest Services at 1-866-922-6882.