Sesson replays for the 2013 IBM PartnerWorld Software Business Partner Virtual Summit held in January are now available. Take the opportunity to register and access important IBM business partner topics.

CSM Recommended Breakout Sessions:

Leverage Rapidly Growing Market Opportunities with Software as a Service

Subscription and Support: A Key Sales Accelerator

Earn More with IBM Software Value Plus and the IBM Solution Accelerator Incentive

Effective November November 15, 2013, IBM Channel Support Managent is please to annouce the availability of the IBM eDiscovery product family group available for support as an IBM Software Value Plus Primary Support Provider. This family group addition is part of the IBM FileNet product brand. IBM SVP business partners interested must apply online via IBM PartnerWorld and submit a support plan

IBM Software Value Plus Primary Support Providers are required to submit a new support plan on an annual basis every March. IBM Channel Support Management will work in partnership with IBM GEO Operations.Support Providers to complete the validation of your updated support plan.

A new question in the support plan template required to be completed is a confirmation that your End User License Agreemement (EULA) includes the IBM Terms that need to be passed on to your end customers as documented in the IBM Attachment for Primary Support Provider.

IBM PartnerWorld documents the IBM Software Value Plus (SVP) primary support provider certification requirements for each product family and associated product family groups (tracks). Support skilled resources must meet the certification requirements prior to being authoirzed. Please note that these certification requirements apply exclusively for the IBM Support Provider re-marketer type. IBM certification requirements for VAR / Solution Provider are not the same program requirements.

As an IBM SVP Support Provider, you must have a minimum of two resources certified across the products you support. The IBM PartnerWorld references have been provided for quick access to the certification requirements.

IBM Channel Support Management is pleased to announce the publication of the IBM SVP Primary Support Provider Mastery Test v1 (M670) exam that is immediately available at Prometric. The course material for the M670 exam is available on the IBM Software Value Plus Primary Support Provider page in IBM PartnerWorld. The former IBM Support Provider Delivering First Level Support (205140) course available via IBM Learner Portal is retired.

Please join the IBM Channel Support Management Team for the 2013 IBM Software Value Plus (SVP) Support Providing Partner (SPP) Quarterly Update web conference. Please make plans to attend these session and get the lastest information. The first SPP Quarterly Updates kicks off on March 2013. Get registered or look for your registration invite!