This practical text addresses a gap in the literature by mapping the links between philosophy, research method and practice in an accessible, readable way. It offers guidance to allied health professionals – increasingly involved in research…

Research confirms that it is six times more costly to attract anew customer than it is to retain an existing one. Creating a culture of service excellence requires planning,preparation, and persistence. Customer Service in HealthCare is designed to provide readers with the fundamentalinformation…

Responding to the growing interest in public health, Public Health Foundations is an accessible and comprehensive text that offers a reader-friendly introduction to core concepts and current practices. The authors use an engaging approach to topics such…

…Gordon Distinguished Professor, the Brown School; and founding director, Institute for Public Health at Washington University in St. LouisThe complexity of public health and social problems is becoming more challenging. Understanding…

Essential management guidance for real-world applied research projects Managing Applied Social Research equips you with the skills, strategies, and knowledge you need to effectively manage research projects. Written by a team of nationally-known…