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Do you provide Next Day Delivery?

Yes!

Order before 2pm on...

Receive on...

Monday

Tuesday

Tuesday

Wednesday

Wednesday

Thursday

Thursday

Friday

Friday*

Monday*

*Delivery is NOT guaranteed on Weekends! For guaranteed delivery on a Saturday - please choose Saturday Delivery at Checkout.

How Long Will The Hair Last?

With good care and maintenance our hair will last up to 2 years.

Closures and Frontals will last up to 3 to 4 installs with good care.

Does The Hair Shed?

No - our customers do not complain of shedding. We use high quality factory machinery to secure the wefts.

Can I Bleach or Dye The Hair?

Yes you can - we particularly recommend our cambodian hair for colouring purposes.

Can I Use Heat Tools to Style The Hair?

Yes - our hair will not become damaged when styled with heat. We recommend Cambodian Hair for regular heat styling.

Where Is The Hair From?

We supply hair from India, China, Cambodia, Vietnam and Kazakhstan. Our factory is based in China, this is where the hair is cleaned, cut and woven into bundles and lace pieces.

Can I Get A Discount?

Please follow us on Instagram or Facebook to stay up to date on any current discounts. Contact us with your student ID for 10% OFF selected items.

Where Is My Package?

Please check your email for your tracking number and how to track your parcel. If your parcel has passed the estimated date of delivery please email sales@noxuhair.com to begin an investigation.

When Will I Receive My Refund?

Please make sure you have requested your refund by emailing sales@noxuhair.com. Once requested your refund will be with you in up to 7 days depending on your payment method.

How Can I Return My Order?

Please email sales@noxuhair.com to notify our representatives. You will then be provided an address to return your order to. Return delivery charges must be covered by the buyer. We are not liable for goods damaged or missing in the post. Your refund will be processed once your parcel has been received.

Care Guide

General Care

Keep virgin hair moisturised with a light spray and a tiny amount of argan oil each day. You can make your own moisturiser by mixing hair conditioner, argan oil and lots of water in a spray bottle. Wash gently every 10 to 14 days with a mix of 80% conditioner and 20% shampoo. Remember to trim the ends once every few months as split ends can travel up the rest of the hair and cause damage. This is especially important after your second and third installs. Never use bristly brushes or elastic bands to style your hair.

Curly Virgin Hair

Avoid brushing or combing curly or wavy hair when it is dry, spray generously with a moisturiser first, leave for 2 minutes to settle in then begin to gently comb out with fingers first. Finish off with a widetooth comb - avoid brushes. Comb hair from the ends and work your way up. Plait or twist and then wrap in a scarf when going to sleep to prevent drying and rubbing against the pillow, ensure the scarf is not wrapped too tight to prevent flattening.

Night Time Care

Always tie and wrap your hair away when sleeping as friction with the pillow causes matting and dullness. Detangle and comb through with a wide tooth comb before tieing the hair away. Make sure to spray a light moisturiser on the hair each night then add a tiny amount of olive oil or argan oil to the ends as the ends are the most fragile. Damaged or split ends can travel up the hair shaft and reduce the lifespan of your bundles.