The Patronus test isn't working properly on my device, what should I do?

The Patronus experience works best on the latest browser versions on newer smartphone, tablet, desktop and laptop devices. If you’re having issues accessing the experience it may mean your hardware or software doesn’t support the technology used. To ensure you can discover your Patronus on older devices go to the less high definition version of the experience, if you’re still experiencing issues please try the static version of the experience.