how did you resolve this problem? I paid Sears to come out last week, they ran the diagnostic that I had already found and run already. No error codes mean there's nothing wrong... but our clothes are still wet - everything seems to be working but something must be different. Our Kenmore Elite HE Front Loader is 9 years old. what could be causing wet clothes after an apparently normal spin? Pump was replaced just a year ago and no error codes since then. - spin and drain seem to be working properly... HELP!?

Had one do this and it was the pump. Water had seeped past the seal and saturated the motor housing, causing it to give an erratic problem and not enough for a code. See if the motor housing looks clear ( mine was dark looking through the housing), may have water in it.

Water had seeped past the seal and saturated the motor housing, causing it to give an erratic problem and not enough for a code.

Sometimes when something jams in the pump, it tweeks the impeller, which pushes the impeller shaft to one side, creating a gap in the shaft seal. This allows water to seep into the motor winding housing. You would think the bearings would prevent this from happening, but it looks like water still gets through regardless.

So you can remove whatever got stuck in the pump, but the pump may still fail a few months down the road.

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