Reviews for Thrifty in Guayaquil

Recent reviews

Most recent

6.4 Good

Compact

Sep 21 2016

Good staff, need to improve fleet and modernize pa

Pros: Friendly staff, very attent to solve any problem

Cons: Upon arrival, my US credit card ( with chip) was not accepted because they wanted to use some old machine to get a voucher by 3000 USD!... they need to modernize their payment methods. Also Kayak offers a insurance with Allianz that is not accepted by Thrifty!!! So why do they made me pay 99 Usd that are useless !

2.0 Poor

Compact

Sep 13 2016

Worst service imaginable

Pros: Nothing

Cons: I was overcharged
Car in dangerously poor condition
No customer service
REFUND WAS DENIED, MANAGER HIDES FROM CUSTOMERS
A DISASTER