The Sophos ™ Email Appliance offers the best and most reliable gateway protection, while setting a new standard for effective and efficient management.
Sophos appliances draw on twenty years of experience in enterprise threat management, delivering world-class threat protection
in a compact and easy-to-manage format.

Use the Search tab to search the quarantine and logs. Select the type of search to perform from the top drop-down list on
the Search In sidebar. Different Search Parameters are displayed, depending on the type of search selected.

Certain predefined policy variables are available for use in banners and headers. Others can be used only with certain
types of rules. In addition, there are variables that are designed specifically for use in the SPX Template wizard.

A warning message was displayed because you have edited the text on the Recipient Instructions page of the SPX Template Wizard,
and it no longer matches the end user password options selected on the Password Options page of the wizard.

Submit a Spam Sample

How to submit a spam sample to Sophos Labs.

If you received spam that was not detected by your Sophos software, you can submit a sample to Sophos Labs.

By forwarding spam to SophosLabs, your users can help Sophos in its ongoing efforts to improve
the accuracy of spam heuristics.

What to do

It is preferred that you send samples as RFC-2822 attachments. Submitting in any other format can cause the loss of key message content, which may prevent SophosLabs from effectively analyzing the samples. A similar procedure is required if you want to submit spam false positives to Sophos Labs.

From Microsoft Outlook:

Create a new email message addressed to is-spam@labs.sophos.com.

Drag and drop the spam sample from the inbox onto the new email message.

Send the email message.

Note Alternatively, you can deploy the Sophos Outlook Add-in, which allows email senders to
report spam messages to Sophos with one click of a button on their Microsoft Outlook toolbar.
For more information, see the "Sophos Outlook Add-In Deployment Guide."

From Mozilla Thunderbird:

Select the spam sample.

From the toolbar chooseMessage > Forward > Attachment.

Add is-spam@labs.sophos.com to the recipient list.

Send the email message.

From other email clients:

With other email clients, use the option 'Forward As Attachment'. You may want to discuss this
with Sophos Technical Support before sending in a sample in this way.

Submitting spam false positives to Sophos Labs:

Use the same method as described above for spam samples, except samples should be sent to
not-spam@labs.sophos.com.

Further information

Spam samples sent to 'is-spam' as RFC-2822 attachments will be automatically processed
by systems within Sophos Labs.

You will not receive feedback for emails sent to 'is-spam'.

Samples sent to 'is-spam' will not necessarily be considered to be, or detected as,
spam.

If you need more information or guidance, contact Sophos Technical Support.