Customer Service

Overview

Dynamics 365 for Customer Service

Cultivate loyal customer relationships. Dynamics 365 for Customer Service provides your front-line support employees with the tools they need to resolve cases quickly and to the highest degree of satisfaction.

The Encore Advantage for Customer Service

Encore uses Dynamics 365 internally to collect, track, and resolve cases for our customers. We have also helped a wide variety of clients provide customer service using Dynamics 365. Leverage our experience with the entire Microsoft stack to build the customer service solution that works for your organization.

We can answer any of your licensing, functionality, or cost estimate inquiries.

Our Dynamics 365 for Customer Service specialists are strategically located throughout British Columbia, Alberta, Manitoba, and Ontario.

Encore provides Microsoft expertise for more than just Dynamics 365: get a completely integrated solution by leveraging our experience with Office 365, the Microsoft Cloud, and Microsoft Dynamics ERP.

Features

Dynamics 365 for Customer Service Features

Dynamics 365 for Customer Service equips you with the tools you need to provide your customers with responsive support services.

Integrated, Flexible and Scalable

Start with Dynamics 365 for Customer Service, then add more Dynamics 365 modules as you grow.

Documents

Pricing

Dynamics 365 for Customer Service Pricing

Dynamics 365 pricing can be complicated. Contact us to learn about discounts that are available based on bundling Dynamics 365 products, government or education use, light-use employees, and high-volume orders.