Your issue sounds like it’s related to dead links in the PCDJ Library.

If you can’t load a song to a deck from the PCDJ library (meaning when you drag the song to the deck or right click to load it an NOTHING happens) it’s because the PATH to the physical file (the actual file itself on your hard drive) is broken:

Meaning, the path to the files your attempting to play in PCDJ themselves (physical file location) has changed since importing into PCDJ. Browsers/Databases like what’s used in all PCDJ software are based on valid links to the physical file – so evidently your changing the path (likely not on purpose.)

If you use an external hard drive to store your music, the common issue is that the DRIVE LETTER changes for the hard drive itself. Windows assigns the external hard drive a different letter (E to F for example) – which will of course break the path to the files in PCDJ. You simply can’t change the file path after you import into PCDJ or you’ll break the valid links.

To avoid the Hard Drive letter changing, ALWAYS make sure that when you plan to use the external hard drive that you have it plugged into your computer BEFORE turning it on. Never plug in the external hard drive AFTER the computer is already on – or Windows will assign it another drive letter, breaking the path to the files.

Of course, you can’t rename any of the directories the files are in, or move the files around on the drive either – that will break the links too.

You can right click in any list or the database in PCDJ and choose to “remove dead files” (give it a few seconds to “think”) and you’ll see the dead files get removed. Just re-import the files from their current location and rebuild the library at this point – that way the links will be valid. And moving forward always have your hard drive plugged in before turning your computer on to avoid this happening again in the future.

You’ve taken it up to the next level with DEX 3

I’ve been using PCDJ for a few years now and I’ve enjoyed DJing with each previous version. You have now taking it up to the next level with DEX 3 and your personal support is outstanding. Thank you for your continued support and keep up the great work with PCDJ — Great product I love it!

Nick Agostino

Ago Productions - Australia

Loving DEX 3

I recently downloaded and installed DEX 3, WOW! I was so impressed with it. I was up and running in a few hours, so happy it all worked for a gig that night. Great job PCDJ with DEX3, I will be recommending it to others!

Stephen H. Koehle

Rock N Retro Road Show

DEX 3 Is A Powerful Tool

PCDJ DEX 3 is a powerful tool for DJs, VJs and KJs that includes everything and the best part, beside the simplicity, low-resource usage and easy to use, is that you can customize the appearance to suit your needs, meaning you can add or remove buttons, sliders, jog wheels, info boxes etc. just according to your liking and needs, by creating your own skin using Skin Designer for DEX 3.

Full Service DJ company

Karaoke Cloud Pro – Brad

“When I learned about Karaoke Cloud I was intrigued and excited. A subscription, cloud-sourced, service meant we’d have access to great legal content, without having to initially invest a small fortune into a media catalog – not to mention, I could now to tell prospective clients “YES.””

Unlimited potential

DEX 3 Is A Huge Improvement!

“PCDJ DEX 3 is superior to the old PCDJ program in every way and an absolute pleasure on the job. The best way that I can describe it is that everything works seamlessly and fluidly, no matter your DJ or Karaoke gigs require (I’m only now looking at incorporating videos into my sets!).”