By continuing to use the site or forum, you agree to the use of cookies, find out more by reading our GDPRpolicy

Windows 10 April 2018 Update won’t install on Alienware laptops

Microsoft recently released Windows 10 April 2018 Update and it appears the newest version of the OS is hitting an issue on Alienware laptops. A lot of users on social media networks and forums are reporting that Windows 10 April 2018 Update fails to install on Alienware laptops and Microsoft is yet to acknowledge the bug. Windows 10 April 2018 Update fails to install on some Alienware laptops, and the system throws an error message “You’ll need to remove these apps yourself, and then select Refresh. These programs need to be uninstalled because they aren’t compatible with the upgrade – Hybrid laptops with discrete GPU connected to display.” On Alienware Reddit discussion, a Product Specialist has unofficially acknowledged the bug. Umar Khan says that the users may receive an error message asking them to uninstall the Hybrid Graphics in order to upgrade to the newest version of the operating system. Umar claims that the installation issues is happening due to a graphics related bug in Windows 10 April 2018 Update which affects hybrid graphics platforms. Umar has also confirmed that Microsoft has blocked the upgrade on some Alienware computers intentionally and it will be lifted once the fix is released with a cumulative update next month. “There is no application you SHOULD uninstall. The block put in place is intentional from Microsoft due to a graphics related bug in Windows 10 version 1803 which affects hybrid graphics platforms,” he said. Umar has also shared an unofficial word around which appears to be helping several users. We have possible workarounds posted on OUR FORUM.