We believe that people from every community—across ethnicity, gender, and socio-economic background—should have the opportunity to learn to code, gain jobs in tech, and create companies of the future.

We are transforming the tech industry by empowering underserved, low-income, and underrepresented communities with skills, networks, and opportunity through our innovativeAccess Code program. This intensive program in software development prepares participants with no prior coding experience for developer jobs at the hundreds of innovative startups and tech companies that are looking to hire the next generation of talent. With support from leaders in business, philanthropy, and technology including Blackstone, Robin Hood Foundation, and Google, we are pioneering new pathways from poverty to the middle class.

Impact

Graduates are quadrupling their annual income from $18,900 to over $85,000 with jobs at leading tech companies such as Pinterest, Buzzfeed, OKCupid, and many others. Program cohorts are inclusive, diverse, and reflective of the industry we aim to create with at least 50% women, 60% underrepresented minorities, 40% immigrants, and 50% without 4-year college degrees. The most recent cycle of the program successfully trained over 90 developers, and the program will expand to graduate over 120 developers in the coming year.

Position Summary

The Head of Access Code Operations and Planning will be responsible for building a culture of operational excellence within a fast-growing program. Analytical prowess, strategic thinking, and planning skills are essential for this position, as is the ability to prioritize resources across the entire program in order to drive real and sustainable impact.

Responsibilities

Manage team of 4 Program Managers, who are front-line staff working with each cohort to drive non-technical outcomes (industry readiness, student characteristics) as well as student engagement and cohort culture

Recruit, hire, and onboard Program Managers as needed, prior to program launch

Identify and improve the strategy development and planning process,e.g. go/no-go decision-making framework on strategic projects

Set high bar for operational excellence, with focus on driving through outcomes/KPIs, clear communication and accountability, successful project and meeting management

Ensure student data consistency and lead insights development for the program, including designing key program components like exit tickets or post-event surveys to capture meaningful and actionable data for future analysis

Create and continuously refine operating procedures and systems that enable the staff and various teams to operate effectively

Manage the Access Code team calendar, driving a workflow that ensures all aspects of the program and activities are executed on time, on brand, and on budget

Oversee logistics for daily operations, events, and other types of activity within Access Code program

Prioritize competing demands on the team bandwidth, including coordination with non-program C4Q staff

Help facilitate meetings, develop and communicate meeting agendas and goals, record notes, send around next steps and deadlines

3-5 years of demonstrated success in fast-paced strategic or operational role with demonstrated success

Management experience and high emotional intelligence

Forward-thinking and able to think across different disciplines

Able to work under tight deadlines and under pressure to achieve goals

Able to work independently on complex problems

Exceptional project management and follow-through skills

Able to communicate precisely and effectively, both verbally and in written form

Strong project management skills

Familiarity with the tech industry and passion for human development are a plus