Call the Travel Money Customer Service Centre on 1300 660 700 or +61 2 9999 3283 from overseas (reverse charges accepted) at any time

Set up SMS alerts in NetBank to receive SMS balance alerts for a daily, weekly, monthly or low-balance alert

At an ATM (this service may not be available at all ATMs). Note that the balance of the local currency of the ATM or the first currency on your currency order will be displayed, not the entire balance on your card.