Competencies

Every organization has its own culture and goals. Each position has specific responsibilities and priorities. So we designed built-in competency models for the 36 Dollar 360 that meet the needs of a variety of industries and positions. In fact, we give you ultimate flexibility when selecting a competency model.

We offer three options all for the same low price.

Pre-built Models

Choose from one of ten highly validated competency models that come built-in.
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Pick and Choose

Build a custom competency model based on a library of 25 Universal Leadership Competencies.
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Completely Custom

Enter your own competencies through easy-to-use online forms.
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Pre-built Models

The competencies for these pre-built models cover common responsibilities for 10 key positions found in many organizations. They come pre-loaded to your account and, of course, are included at no extra charge.

Individual Contributor

The people on the front line are the ones talking to your customers, working with your vendors, and creating or providing your products or services. They have a huge impact on the results, but they don’t always understand just how important they are to the company’s success. This competency model allows you to show your people the impact they have every day through how they work with others. When your people develop in the areas most critical to their jobs, you drive the organization’s biggest competitive advantage – its people.

The competencies include:

Honesty/Integrity

Customer Service

Communication

Working with Others

Dependability

Job Expertise

New Manager

The best time for a manager to gain insight into what works and where there are opportunities to be more effective is before ineffective behaviors become bad habits. New managers, no matter how skilled, face the challenges that come with overseeing people with different personalities, skills and needs. This competency model targets managers who have been in their position for less than a year and are finding their way with a new team. This includes those with management experience from other positions who still need to align their management approach with the culture.

The competencies include:

Decision Making / Problem Solving

Planning/Organization

Staffing

Employee Management

Conflict Management

Valuing Diversity

Experienced Manager

Management is about more than simply making sure people are getting the job done. Managers are role models for excellence and are responsible for developing their people. They have a huge influence on each team member, the quality of the work produced and how well the team works together. The quality of management can literally make or break the team and its results. This competency model allows you to make sure that your managers propel their teams forward to help the company meet or exceed its goals.

The competencies include:

Influence

Team Building

Developing Direct Reports

Conflict Management

Poise

Adaptability/Flexibility

Executive

If it’s lonely at the top, there’s a serious problem. Reaching the executive level is not the time to disconnect from people. It’s the most important time to exercise leadership, build strong teams and identify ways to bring out the best in others. At this level, it’s critical to display political savvy without getting caught up in organizational politics. Easier said than done. This competency model helps support the top-level leaders of the organization as they think strategically, influence others to bring their best to work and encourage ongoing growth.

The competencies include:

Political Savvy

Developing Direct Reports

Strategic Thinking

Leadership

Creativity

Team Building

High Potential

You know them when you see them – the unique individuals who show the greatest promise for driving future growth and success. This competency model helps you proactively promote their development so they can take the fast track to leadership. It’s based on the ECChO model described in the "The Organizational Champion" by Mike Thompson.

The competencies include:

Confident

Consistent

Self-aware

Invested

Passionate

Cooperative

Action Oriented

Agile

Resilient

Never Satisfied

Visionary

Courageous

Comprehensive

Everyone who gets a paycheck is an important asset to your organization. Changes in the market, disruption and uncertainty impact everyone’s confidence, which overflows into the work they produce. Without proactive and conscious attention to the skills necessary for growth and success, it’s dangerously easy to end up with a workforce that is just getting by. This competency model helps you boost the effectiveness of your entire workforce, helps them bring greater enthusiasm and creativity to their work, and helps drive overall success.

The competencies include:

Motivation

Individual Impact

Leadership Charisma

Intellectual Stimulation

Strategic Productivity

Operational Productivity

Nursing

Healthcare is in a state of constant change and uncertainty. New laws are in effect and more will certainly be enacted that highlight the importance of patient satisfaction and the effectiveness of your healthcare solutions. That puts nurses front-and-center. But how effective are they? Are they listening to their patients? Helping them understand their options? Working to really take care of their healthcare concerns? Or, are they losing you revenues and reimbursement? This competency model helps you proactively make sure that the nurses in your hospital or clinic are propelling you forward in delivering world-class healthcare.

The competencies include:

Honesty

Dependability

Customer Service

Working Well with Others

Communication

Decision Making / Problem Solving

Sales

Consumers of all kinds are better educated than ever. At the same time, every market’s competitive landscape has become more complex. Your sales force must differentiate themselves and your company or they will fail. People in sales have a critical need to hone their people skills – listening, empathy and the ability to develop long-term, trusting relationships with customers. While product knowledge is a must, they have to use it wisely. This competency model helps you take a proactive approach to ensuring your sales force successfully develops new business and increases market share.

The competencies include:

Customer Service

Representing the Organization

Communication

Poise

Working with Others

Job Expertise

Entrepreneur

Entrepreneurs aren't just found in one- or two-person businesses run out of a garage. Many small organizations depend on the creative ideas and contributions of every employee for the company’s growth and success. Some organizations even have entrepreneurial projects or endeavors designed to keep the organization ahead of trends. Those companies see greater success when they uncover the hidden talents on their teams and help everyone develop stronger leadership skills. This competency model helps you boost the abilities of people in an entrepreneurial capacity to ensure the success and growth of your initiatives.

The competencies include:

Poise

Drive

Creativity

Leadership

Decision Making

Team Building

Information Technology

Information Technology professionals provide the backbone to many organizations. They play a key role in keeping the organization up and running. While their technical expertise is invaluable, they also need to work with people from other departments. This competency model helps you make sure these professionals are providing reliable, dependable service to the rest of the organization and its customers. It helps you identify opportunities to keep their computer and people skills sharpened to minimize down time and achieve the best results.

The competencies include:

Dependability

Job Expertise

Customer Service

Communication

Adaptability/Flexibility

Decision Making / Problem Solving

Pick and Choose

At 36 Dollar 360, we can configure a custom model from our library of universal leadership competencies. Simply choose the combination that fits your needs, contact us and we’ll add them to your account in a flash at no additional charge.

Allocates and coordinates individuals, business units, and resources to maximize efficiency and achieve business objectives.

Strategic Thinking

Formulates and implements strategies for the work unit that are in line with the overall strategy of the organization.

Employee Management

Supervises direct reports’ activity to ensure that quality work is completed efficiently and on schedule, while ensuring organizational policies are enforced.

Staffing

Maintains an effective and productive workforce that is capable of fulfilling the organizational demands on the work unit.

Job Expertise

Possesses sufficient knowledge to perform effectively in one’s specialty area and stays up to date with the latest technology, industry trends, organizational policies and procedures, and business management practices.

Applies a practical understanding of how to get things done within the organization.

Customer Service

Understands customer needs and works to meet their expectations and increase satisfaction.

Leadership

Creates and communicates a clear vision for one’s department, division, or organization; establishes a method to realize this vision and energizes members to follow.

Completely Custom

Does your organization already have its own competencies? You can easily use them in the 36 Dollar 360. Our system allows you to quickly and simply enter your competency information, including definitions and questions. And, of course, there’s no extra charge!

ABOUT 36 DOLLAR 360

The 36 Dollar 360 is powered by SVI, an organizational development company that focuses on creating irresistible companies and extraordinary people.

Over the years, SVI has launched thousands of 360 degree assessments within some of the world’s largest and most complex organizations. You can rest comfortably knowing that, while the price is low, the system and industry expertise supporting it are proven to be best-in-class.