Do you want to work for a fast growing company and be a part of a team? We are filling an Account Coordinator position in our Marquette office and are looking for a hardworking, detail oriented, team player. For 20 years, we've been providing great jobs to great people who are passionate about helping us provide the best service to our members and now we are an Agency Partner of Acrisure. If you want to be part of a busy, yet fun, service oriented team of professionals, apply online today at https://44n.applicantpool.com/jobs/.

Purpose of the Account Coordinator:

Ensure exceptional service to assigned clients and prospective clients; market all employee benefit lines with numerous carriers, and to coordinate the workflow for the Producer with clients and carriers. The Account Coordinator position is the highest point of accountability for internal agency service to clients.

Responsibilities include but are not limited to:

Assist the Producer in gathering the necessary information regarding new/existing accounts and submits this information to the various carriers to obtain proposals.

Review the proposals received from the various carriers and make recommendations to the Producer, and then place these in a formal proposal presentation.

Provide training to clients on agency tools.

Effect changes in coverage as requested and needed by customer.

Direct smooth transition from one carrier to another carrier.

Perform periodic service calls on all accounts.

Update all accounts on the agency management system when a change to a new carrier is made or a renewal is completed to maintain files.

Maintain awareness of new developments or changes with the various carriers and new Federal/State laws that may affect how our clients must administer their benefit programs, and communicate this information to clients and team members.

Develop and maintain a positive relationship and rapport with each insurance carrier to satisfy our clients' needs and facilitate the processing of business.

Handle or refer all requests by our clients.

Act as a back up to the Producer with clients and carriers.

Facilitate client employee meetings to provide education on their benefits program

Coordinate and oversee other service team members assigned to their clients to ensure quality standards are being met.

Attend and complete any training sessions or assignments as required.

Perform other tasks on projects as needed/assigned.

Attend and participate in monthly department meetings.

Job Qualifications:

College degree or 2 years of experience in Employee Benefit Insurance

Michigan Health and Life License or willing to obtain license

Department leader with proactive approach

Product Knowledge

Strong organizational skills, high attention to detail, responsive and self-motivated

Must have drive, empathy, energy and integrity with the ability to influence and motivate others. Should have demonstrated effective presentation skills through both verbal and written communications.

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