Jacksonville International Airport Opens Post-Security Pet and Service Animal Relief Area

November 17, 2016

Jacksonville International Airport officially opened a new, in-terminal amenity for four legged travelers: a pet and service animal relief area. The animal relief area is located post security and offers a place for pets and service animals to relieve themselves while waiting for flights.

Strategically located between concourses A and C, the roughly 22’ x 36’ area includes an 8’ wide entrance corridor, a mock front porch area with seating, handwashing sink, pick-up bag dispenser and waste receptacle.

“We know there are many pets and service animals traveling through our airport,” said Steve Grossman, CEO of Jacksonville Aviation Authority, “and we’re pleased to offer this amenity to make their experience at JAX even more enjoyable.”

Sporting a colorful fire hydrant, the pet relief area is made of an artificial K9 turf product that drains so it can be hosed down. Beneath the K9 turf, the floor slopes to a sanitary sewer drain, and an automatic system flushes the area every 45 minutes. The space has its own dedicated air handling equipment to keep it odor free.

The airport’s PA system has been extended to the area so passengers can hear announcements, and it is also monitored by a CCTV system.

An existing pet relief area is located outside baggage claim on the southside of the terminal, and the new facility provides a relief area in the secured area of the airport.