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This was a clean refurbish. It looks almost new, and performs like new. The only issue was the 6-cell battery would no longer hold a charge within the first month of use, and started causing some issues. I was not concerned as I had planned to replace it with a 9-cell battery anyway. It attaches and works well with the EPort extention. This was certainly a quality refurbished unit.

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Refurbished Item

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ITEM#: 15246265

This PC has a 4GB DDR3 memory which enables you to handle daily computing tasks with efficiency like never before. It also features 160GB HDD which provides you with a huge storage space for storing all files, programs, and other digital data.

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Quality Refurbished Product

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This was a clean refurbish. It looks almost new, and performs like new. The only issue was the 6-cell battery would no longer hold a charge within the first month of use, and started causing some issues. I was not concerned as I had planned to replace it with a 9-cell battery anyway. It attaches and works well with the EPort extention. This was certainly a quality refurbished unit.

If i didn't have it i wouldn't be writing you! Furthermore, i actually mistakenly bought this same computer twice (long story): the first time through Dell Manufacturing itself. Their customer service department was impossible to reach. I am thrilled with the present customer relations team. The first computer (From Dell Mnf) had not even 1/2 the memory that this one has, but it cost twice what i paid for this one. The battery is burnt out, but i gather this is not a covered refurbishable item (correct me if i'm wrong: the furnished phone number has not produced results for me). However, this is not an overly expensive item. All in all I'm thrilled with my new laptop!

I purchased one computer from Overstock, the E4310 and it arrived and would not even boot up. Overstock replaced that computer with this one, the E6410. It worked for a few days and then told me I would need to activate windows because the product key was invalid. This basically means the version of widows installed on my computer is NOT a new valid version and has been used before. So, overstock told me there was nothing they could do and told me I would have to contact microsoft. I contacted microsoft and they told me that that the only way to get a new valid product key was to purchase a new version of windows 7. So in a nutshell, I have a worthless computer that I can't use unless I pay for a full version of windows that I can then use the product key for. On top of that, the network adapter stopped working and I can only use the internet if I connect it to the wall. VERY disappointed with the products and the brush-off I received from Overstock. They were the ones that installed the software and operating system on this refurbished computer so they have to be aware that this installed version is not valid. I will be telling as many people as I can about this disappointing situation.

Hello safiqksm, the Dell Latitude E6410 i5 2.4GHz 4GB 160GB 14.1" Laptop (Refurbished) comes with the 3rd Generation Processor. Please feel free to contact us again with any further questions. Thank you for shopping with us!

Standard Return Policy for Electronics:

The items must arrive at our warehouse within 30 days of purchase. You must return items in their original
condition to qualify for a full refund. We will issue a partial refund of up to 70 percent if returned items have
been opened, used, or returned late.
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