- Highly political (Managers)
- Staff are overworked (Part-time contract but gets full time hours [always the case])
- Management does not listen unless something wrong happens
- Shady payroll style (Using pen and paper when marking if you worked or not)
- Management highly discourage people who like to advance (e.g., if you are studying, they deem it as a threat for staffing & schedule you anyway).

Advice to Management

- Listen to staff about organizational issues.
- Hire competent people in HR and Management.
- Switch to finger print attendance record system for payroll.
- Build open educational/advancing opportunities for staffs.

-Cliquey with clear favouritism . People who are "yes boss" types escalate quickly. If you suggest new ideas, ask questions, submit incident reports or challenge the system you become labelled as a "troublemaker".
-People in management and leadership positions who shouldn't be. Some managers bully staff, make completely rude and inappropriate comments, break staff confidentiality, engage in and entertain staff... gossip, LIE about events, etc. It can feel very much like high school.
-Weak and ineffective union reps. You have to rely on the collective agreement yourself at times to call out management, otherwise admin/management will break union rules OR try to bully you out of claiming things such as rightful OT pay, dinner/meal vouchers etc. (This is unit and manager dependent of course)
-Not a fair and equal playing field when it comes to career advancement at all. It's very political and about "who likes you" and what your reputation is rather than skills and experience.
-Lack of regular performance reviews
-No accountability with horizontal incidents amongst staff, for example doctors having verbal outbursts to nurses, or nurses yelling at other nurses etc.
-Cultural cliques and speaking in their own languages while at work
-Patients and family entered care is excessive. Patient's wishes can be ignored or overruled at the wish of their families, go figure! Also, patients and their families are chosen and given more rights and priority over staff, even if they mistreat or are abusive to the staff looking after their loved ones. It's quite disheartening at times.
-Not enough emotional support for staff
-You don't always get breaks, sometimes there is pressure to work fast and get patients in and out
-Only Tim Hortons is available 24/7, limited food options after hours
-Management will try to discourage incident reports or fight you when you request OT pay
-Management can be so concerned about "budget" it affects safe staffing levels and quality of patient care

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Advice to Management

-Listen to your employees, their ideas, suggestions, concerns, etc. You cannot grow and create an innovative place if you discourage staff who present new ideas or challenge the current system. Change agents aren't bad.
-Stop "cherry picking" and being so clearly obvious with you favourites. Like parents, management should not have favourites.
-PFCC needs to be balances with actually patient's expressed wishes and... the safety and well-being of your health care professionals
-Staff should do performance reviews on their management. You unfortunately have some seriously bad apples in leadership, and then wonder why staff morale on some units is horribly low, or why you can't keep staff.
-Encourage unbiased, objective timelines for staff training or orientation on a unit. It is ridiculous that some nurses have been on a unit for years and have not been given opportunities to grow such as doing charge nurse or going into Resus, while other nurses come in and are given opportunities for growth and advancement in no time. It is clearly subjective and unfair inequitable treatment.
-Ensure regular performance reviews to staff no where they stand and areas for growth and development
- Management should not have completely unhindered subjective authority. For example, it is unfair for management to tell someone he/she can't be considered for position on a unit because they don't have their Masters or a certain certificate, when people already working on that unit don't have it either. HR should step in in situations like this to ensure a fair and equitable hiring/transfer process.
-All incidents of staff horizontal violence and patient or family violence should be addressed. Management is so concerned with PR and crisis management they don't stick up for or support their staff.
-Continue with debriefs and ensuring staff's emotional well-being. The work we do isn't easy
-You cannot set standards for exceptional care and EBP then expect staff to work with limited nurses or equipment, while meeting the exceedingly high demands of patients and their families. Add more staff or get patient's families more involved in care delivery to help accomplish everything.
-Keep up the Staff Engagement Survey

I have been working at North York General Hospital part-time for more than 10 years

Pros

There is an infrastructure in place to support creativity and innovation.

Cons

Departmental management is resistant to change and act punitively instead of in transformational leadership style.

Advice to Management

Although accreditation indicators reveal that there is a viable organizational infrastructure for strategic and operational excellence, without transformational mentorship, the unsupported followership will ill-equipped to meet the needs of the ever changing client dynamic.

I have been working at North York General Hospital full-time for more than 5 years

Pros

Good learning experience for skills building
Fast paced teaching and learning environment
Learn to practice in a professional Interdisciplinary team
Communication between coworkers

Cons

Very cliquey
Issues with advancement in the unionized environment. More senior members are prioritized for favourable working conditions while junior members of minorities are overlooked for opportunities for advancement

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Glassdoor has 51 North York General Hospital reviews submitted anonymously by North York General Hospital employees. Read employee reviews and ratings on Glassdoor to decide if North York General Hospital is right for you.