Professional Support from EDW

We find that our customers tend to need minimal support simply because ERS is developed and maintained according to the standard best practices.

When you do need support, however, EDW is committed to resolving any issue as rapidly as possible. We know that the time you spend on software issues is time you don’t spend making money.

Your support is in good hands with our own help desk executives and support engineers. When you call EDW for support, you talk to a professional who works with ERS every day and who knows the application inside out.

Peace of mind

EDW have focused resources on maintaining and enhancing ERS and regular maintenance releases are provided in line with industry changes to ensure that the software remains compliant with BSCP and MRA requirements with respect to MDD and DTC changes.