Before you switch devices

Learn what transfer options are available to you

The types of data transferred depends on the transfer method you use and
the type of smartphone you're transferring data from. Data transferred might include
some settings, phone history, pictures, music, browser bookmarks, and so on. For a list
of the type of data that is transferred, visit www.blackberry.com/deviceswitch.

Tip: If you're switching from a BlackBerry device, to see what version of software you're currently running,
on the home screen of your old device, do one of the following:

Click Options >
About.

Click Options >
Device > About Device Versions.

Make note of your usernames and passwords

Before you switch BlackBerry devices,
make sure that you have the following:

If you have saved usernames and passwords in Password Keeper, consider temporarily
writing this information down so that you have it when you're ready to add accounts
to your new device.

If you have a device running BlackBerry Device Software 5.0 or later, you might have created a BlackBerry
ID that you used to log in to your device and the BlackBerry World storefront. If you log in to your BlackBerry 10 device with your BlackBerry
ID, you might be able to reinstall apps that you downloaded
previously from BlackBerry App World and access BlackBerry products that use your BlackBerry
ID, such as BBM and BlackBerry
Protect.

Note:BlackBerry App World is called BlackBerry World on BlackBerry 10 devices.

Update BBM

Although it's not required to switch BlackBerry devices, you should update to the latest available version of
BBM and associate BBM with your BlackBerry
ID before you switch devices.

To see which version of BBM you're running on your old device, look for BlackBerry Messenger in your list of installed
applications.

To download BBM 7.0 or later on your old device, visit the BlackBerry World storefront or www.blackberry.com/bbm.

If you can't update your version of BBM,
in BBM, press the key > Options >
Back Up. Select a backup option.