I have been working at The Capital Grille part-time (More than 5 years)

Pros

Wonderful guests and fellow service staff, potential to make decent money is there for the most part although not like it used to be

Cons

Terrible management, hostile work environment, micromanaging, no respect for staff, money has greatly declined, poor work/life balance, often get scheduled regardless of availability

Advice to Management

I thought I would be a lifer in my service industry career at the Capital Grille in Denver until the lastest MP took over! Now I'm hunting for another job :( He has created a very hostile work environment and treats his staff with zero respect as his employees and as individuals. So disappointing to have worked at a place for so many years and to want to leave so badly because of this person. It's often said "people don't quit a job, they quit a manager". That's definitely the case in this location and instance. I've already seen so many people I've worked with for so many years leave suddenly because of the MP. People whom I know also thought they would stay indefinitely until this manager came along!

I have been working at The Capital Grille part-time (More than a year)

Pros

This job was very beneficial to me as I am in college and have very different schedules per semester. It was great to get an accommodating schedule that can work around my schooling.

Cons

The biggest con I can think of, is the job can be SUPER boring! when you're by yourself for hours and are not allowed to do anything besides stare out the window it is not fun, but I will say it's usually only summer time that it is boring.

Advice to Management

Do not be super strict about guidelines by the handbook! I feel the managers become so obsessed with trying to micromanage us it can become an unpleasant experience.