Trivago Rating 9 out of 10 (as of 06/22/19)What kind of history goes with this hotel? Construction began in 1997 and the hotel opened in 2000 as part of the Accor Hotels group. After construction the building was awarded the 2000 Emporis Skyscraper Award, for architectural excellence regarding the design of buildings and their functionality.

When you arrived, how was the lobby and customer service? The lobby of this hotel is wonderful. There are many seats available, the only item missing are plugs to charge your devices. The customer service at this hotel is one of the reasons I keep coming back. I was here for Christmas and booked a regular Queen size room. They asked me if I would like an upgrade to a room with a view of the Chrysler building. I of course was thrilled, and advised I would wait. They phoned me when the room was available by 11:18 am and the room did not disappoint.

How fantastic or not so fantastic was the room? Their rooms are always a very good size at 350 square feet, I feel especially for New York City. The furniture could use some updating but it isn't anything horrible. My phone was a bit spotty in the room but may have been because I was on the 23rd floor. I booked through hotels.com and was still treated very well. The safe is a great size, I put any valuables in there or items I may purchase that are on the pricey side, to be safe.The cleanliness of the hotel and room itself ? The room was very clean and the hotel itself is very spotless.Were you able to have sweet dreams with the comfy bed? All 398 rooms are outfitted with the cocoon-like SoBed, an indulgent down-topped mattress which is available to purchase to use at home if you wish. It is quite the extra comfy!

The All-Important bathroom subject? I LOVE the bathrooms in this hotel! I have had many different types of rooms, and it seems all the bathrooms are the same. Large, marble design, separate tub and rain shower and plenty of room to get dressed. The fresh flower is another fine touch.

What kind of shower treats awaited you? Coffee maker in the room? No coffee maker in the room but wonderful Lanvin toiletries are for your use.

Did room service blow your mind or was just okay? So this was my breakfast Christmas morning with the Chrysler building. It is one of my favorite buildings in the city and such a treat to spend the holiday with! Room service was very good but the food could have been a bit hotter. Again, probably being on the 23rd floor didn't help matters.

Everyone wants to know, is Wi-Fi included? Yes, it is FREE ! Is Fido allowed come with you? Sofitel New York welcomes two pets of any size for a $300 refundable deposit. Both dogs and cats are permitted. Pets may not be left unattended in rooms. Treats, bowls, and beds are available.

Location is key, how does this hotel measure? I love this location. You are 2 blocks from Bryant Park and near the theater district. You have access to 16 subway lines, or walk mostly anywhere in Midtown Manhattan in minutes, including Rockefeller Center. Also in the vicinity, Central Park is 15 blocks north and the Empire State Building is 10 blocks south. You are also within walking distance to the Flatiron and NoMad areas, 2 of my most favorite, with lots of fun shops and great restaurants.

What was the best part of staying here? I honestly have to say the customer service is number one. Number two would be the location and three would be the room size/bathroom size. The hotel is French/English speaking and the staff really go out of their way to accommodate their guests. I have never had a bad stay here and my first ever stay, I was upgraded to a Suite.Would you change anything? I would probably add plugs in the lobby for charging devices and upgrade the room furniture which I think they have in the works.

Is this hotel worth it and why? The service is top notch, location perfect and room size fantastic for New York City. I will be staying again and again for the near future.

Overall Rating: 10/10Conclusion: One of my favorite hotels in the city and one I will be staying at for many years to come. Never a bad choice, only issue may be to get the best rate available. It is worth $300 a night however if you have to pay that amount, I honestly don't think you can go wrong with this hotel. I have rated it in the past a 9 but with this stay, it has bumped itself to a 10. Perfect hotel.

Hotel prices are at their lowest in the months of January and February; their highest September and October. Sunday nights are the lowest prices for hotel rooms, in most cases. My go to places for checking prices for hotels are Trivago, Trip Advisor, Hotels.com and Travelzoo. Always remember to check the hotel's website itself, they are really trying to have you book direct and sometimes offer specials or a discount with AAA that is cheaper than the websites I mentioned above. I am also finding that if you book on your mobile device, you can save some money as well. I actually got a better rate via my mobile phone than using my AAA discount online direct at the hotel. You should really do some research on your price for hotel a few different ways, and ALWAYS book a room that you can cancel, you never know what may happen in the future. You also want the ability to change hotels if you should find a better option closer to your date of arrival.

Resort fees are something I am seeing at more New York hotels, about 82 of the over 400 hotels in New York City now charge. These fees can run you between $30 to $60 per night for your stay. They list services such as newspapers, in room coffee or WiFi for these fees, and if you book with a hotel that has this fee, you are obligated to pay it. When checking your prices, be sure to look for the small print if there is an additional resort fee and make your decision whether you want that additional charge. Some of the hotels in New York City that charge the fee are: Park Central Hotel $40.16, WestHouse New York $53.93, Avalon Hotel $22.95, Royalton Park Avenue $40.00, The James New York Soho $45.90, The James New York NoMad $38.11, The Warwick $25.00, The Benjamin $38.11, The Quin $21.78, Crowne Plaza Times Square $34.43, Hotel 48Lex $60.00, The Redbury New York $32.66, The Knickerbocker $34.43, The Viceroy Central Park $29.00. These prices are as of 03/25/18.

Remember to take into account for your total cost the NYC Hotel tax of 14.75% plus Daily $2.00 per room occupancy fee.

Disclosure: This stay was paid for by me. I will always state at the end of each review whether my stay was paid for by myself or if I was hosted by the hotel. I will honestly tell you about my experience at this hotel, not being swayed in any way by complimentary services. I know you trust my opinion, & it is important to me to be as honest as possible. All opinions are my own. Thank you so much.

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