In the Routes window, you can also:

Add Stop Time at each stop. This time will be included in route calculations and reports. Click Stop Options > Stop Time, and then enter the time you or your driver will spend at each stop. Example formats for a stop that will last for 2 hours 30 minutes:hh:mm – 02:30 (hours:minutes)hh.hh – 2.5 (hours using decimals)mm – 150 (minutes)