registration key

Purchased audio converter, waited 24 hrs.. for key contacted support querying when will I get key. Received email with link through internet explorer. I do not use explorer, I use Goggle chrome, unable to get my purchase tried many times. I want a refund.

splodge Wrote:
-------------------------------------------------------
> Purchased audio converter, waited 24 hrs.. for key
> contacted support querying when will I get key.
> Received email with link through internet
> explorer. I do not use explorer, I use Goggle
> chrome, unable to get my purchase tried many
> times. I want a refund.

I have the same problem, key sent with message much too long, and I can't dowload because it's blocked by internet explorer

After computer hard drive was cleaned I redownloaded Total Audio Converter. I need a registration code. I have sent 4 e-mails in the last 30 days and have not heard back from you. Would you used this e-mail address with the registration code? Thanks

Dear Mary, Thank you for your quick reply. However your e-mail did not make it to my computer. Maybe my security system or computer server is not allowing your response to reach my computer. My security system is Trend Micro PC-cillin Internet Security. This same thing happened a couple of years ago when I have to reload Total Audio Converter. I am sending you a letter printed below that I received from your company when this happened.

I have to write you from my personal email address as you can't get our messages from any address @coolutils.com probably because of the work of your antispam filter. ###message### Gary, I have just sent you a separate email with an attached file. Double click that file to register the program.

Mary, I called my Internet service provider. They checked my e-mail account and found your e-mails were blocked coming to my computer. They have unblocked your e-mails but can not forward the previous e-mails to my computer. They said you must try again and it should come through. Would you send me a registration code for Total Audio Converter?? Hopefully this will be the last time. Thanks!!

Mary,
Your e-mail came through with the registration code for Total Audio Converter. I believe we are finally registered. Thanks for your patience and your knowledge. I was at my wits end but you helped me out. Thanks!!

i'm impatient i want my key for " total audio converter"
my email address is wbattista@earthlink.net i paid by credit card and it said it was paid for. i just want what i paid for thats all.
go ahead make my day. and would you know what i can do to keep these ants from running on my monitor? its bugs like these that drive me crazy. damn computer, lol.

that was the email address i used to purchase the software with. i dont know what else i can do to remedy this situation.
i did not receive an order number with my purchase. the only thing the confirmation of my purchase mentioned was the last 4 digits of my credit card number witch i wont type here because i dont want to reveal that kind of information to just anybody who can read it. im afraid of being ripped off by criminals.

thank you anyway, but if i see a transaction on my upcoming credit card bill for your program you will be hearing from me via telephone call to your toll free number.

this is the last link i got that listed my last 4 digits of my credit card confirming my order.

"shortcut removed"

sadly, it has expired

i called my bank, they said it is in their pending folder awaiting conformation from you to receive payment.
they said if you dont confirm payment transfer that charge will be dropped.
as of now i have not been billed, it is in pending status.

they said that only you have the order conformation number.

i hope this is the information you are looking for.

thank you for your time.

yours truely,
william battista

Edited 2 time(s). Last edit at 05/23/2011 08:49AM by william battista.

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