Senior Manager Of Quality

Walsh is currently seeking a Senior Manager of Quality for the LaGuardia Redevelopment Project in New York, NY.

The Senior Manager of Quality is responsible to assist the development of the Design Build effort of the LaGuardia Center Terminal Replacement Project. The position develops, directs, and supervises the QA and QC functions/activities and ensures that work meets client requirements.

Walsh is a rapidly growing, highly diversified construction company, and we constantly seek builders and business people to join our industry-leading team. Walsh employees are "built to succeed" - competitive entrepreneurs with strong character who are energized by working on a team to meet challenges and are willing to take risks after careful planning. There are many compelling reasons why exceptional people should consider a career with our company:

Challenging, complex projects

Creative and innovative problem solving environment

Supportive, communicative managers who reward your success

Opportunities for growth, training, and development

Flexibility to build what you want, where you want

Responsibilities

Direct oversight of engineers, inspectors and administrators who assure the overall quality of the installed product.

Ensure that construction quality plan continuously meets the requirements as specified in contract documents as well as what is determined necessary to perform the work successfully

Sustain a project culture where quality is at the core of everything we do, and that we should do things right the first time.

Contributes expertise to the work planning process, while aiding other in-house personnel (Project Managers, Superintendents, Engineers, etc.) and external personnel to produce and document a quality product

VIEW JOBS8/13/2018 12:00:00 AM2018-11-11T00:00Our Vision: To make New York City the global model for inclusive innovation and economic growth, fueled by the City's diverse people and businesses.
Our Mission: To create shared prosperity across New York City's five boroughs by strengthening neighborhoods and growing good jobs.
The Field Manager will be responsible for managing and overseeing the field operations of two City-wide program services: Graffiti Free NYC and CleaNYC as part of the NYCEDC Quality of program. The Field Manager will enforce the programs strategic priorities and assist in fostering goodwill throughout communities in the five borough of NYC.
Graffiti-Free NYC: Uses customized vehicles with power washers and paint sprayers to clean graffiti throughout the City. At full capacity, the program operates 24 trucks and has a staff of 53 members. The hours of operation are 4am – 3pm.
CleaNYC: Is a recently launched City-wide sidewalk cleaning service addressing commercial and industrial corridors City-wide. CleaNYC Operates (14) customized high pressure surface cleaning vehicles with a staff of approximately 32 workers. The hours of operations are 12am – 8am.
The programs operate out of a base in Brooklyn and a base in the Bronx. A NYCEDC vehicle is provided for transportation between work sites.
The general hours of the position are 4am – 12pm with the required flexibility to work overtime and to adjust work schedule to meet the needs of the programs and to supervise Assistant Field Managers.
NYCEDC currently partners with The Doe Fund to employ the workers who perform graffiti removal and operate the equipment to clean sidewalks. The crew employed in the programs are part of a workforce development program. The crew are hired with varied backgrounds including formerly homeless, formerly incarcerated and former substance abusers.
Responsibilities:
* Manage operations of Graffiti-Free NYC and CleaNYC including productivity, efficiency and quality of work.
* Supervise Assistant Field Managers daily activities and performance.
* Ensure that field supervisors are overseeing work crews' delivery of services.
* Ensure that information gathered in the field is accurate. Maintain organized records including information collected on several paper forms as part of the daily operations. Supervise data entry transposing hard copy data to electronic data. Conduct quality control checks and audit information.
* Oversee the implementation of new digital tools such as a work order management system or a dispatch routing system.
* Provide regular reports on operations. Synthesize information from various sources to report data metrics.
* Manage supply purchases and inventory. Streamline inventory management.
* Oversee maintenance and repair work on fleet vehicles and equipment. Troubleshoot mechanical issues and oversee the work of mechanics on staff.
* Provide staff training on equipment operation, maintenance and other program operational protocols.
* Ensure crews and supervisors are following appropriate program policies and procedures.
* Balance the needs of operational effectiveness and efficiency while working with crew members who require coaching, training and direct communication.
* Serve in the leadership capacity of both programs in creating a positive work environment, ensuring accountability, cultivating a strong work ethic while also supporting development of crew.
* Manage personnel issues and resolve conflict. Work with The Doe Fund on disciplinary processes. Support hiring and promotion decisions.
* Track and report on special requests as directed by EDC.
* Oversee construction, improvements and general maintenance of the two bases.
* Respond 24/7 to EDC and Quality of Life Department program services requests and special project assignments.
* Assist with coordination of public and media events to showcase the programs.
* Assist in coordination, dispatch and supervision of crews during snow storms. Perform snow removal services to assigned EDC managed properties as directed.
Minimum Qualifications:
* High School Diploma or equivalent
* Minimum 5 years supervisory experience managing a crew of over 30 workers. Experience in training staff and ensuring high quality performance.
* Minimum 5 years of experience managing operations of a company or program with concrete deliverables and consistent operational changes which affect daily management
* Ability to multi-task and keep track of varied information
* Strong time management skills and focus
* Ability to manage projects against tight timeline schedules
* Ability to set priorities
* Experience implementing new systems and policies
* Experience drafting basic reports and effectively presenting information
* Fluency in data collection and management, web-based tools, digital routing and vehicle tracking systems
* Experience synthesizing information and identifying patterns
* Excellent communication skills
* Comfort working with underserved populations as well as high level NYCEDC employees
* Positive attitude, patience, strong leadership skills
* Experience managing personnel issues, disciplinary processes and supporting staff
* Effective delegation of work and follow-up
* Ability to interface with the public and government officials on a professional level
* Intermediate mechanical knowledge
* Strong technical problem solving skills
* Operate out of multiples program bases in NYC
* Valid NYC Driver's License with minimum 5 years driving experience
* Pass a driving test
* Geographical knowledge of NYC
* Flexibility to work overtime and to adjust work schedule to meet the needs of the programs
* Fluency in Word, Excel, Outlook
* NYC residency within 180 days of hire
Preferred Qualifications:
* Bilingual fluency in Spanish and English
* Associate's Degree
* Extensive technical knowledge in machinery and equipment repair
* Experience in working with underserved populations such as formerly homeless, incarcerated or substance abusers
About NYCEDC: New York City Economic Development Corporation is the City's primary vehicle for promoting economic growth in each of the five boroughs. NYCEDC's mission is to stimulate job growth through expansion and redevelopment programs that encourage investment, generate prosperity and strengthen the City's competitive position. NYCEDC serves as an advocate to the business community by building relationships with companies that allow them to take advantage of New York City's many opportunities. Additional information on NYCEDC can be found by visiting http://www.nycedc.com/.
Our Diversity & Inclusion Mission is to attract, retain, and engage a diverse workforce comprised of talented people. Like the city of New York, NYCEDC knows our strength comes from each of our connected parts, making the fabric of our organization better and stronger because of our unique employees' talents. NYCEDC employees can expect to work as part of a highly engaged, passionate and inclusive workforce where everyone's contributions are valued, respected and make an impact on one of the best and most diverse cities in the world!
The New York City Economic Development Corporation is an Equal Opportunity Employer. NYCEDC offers excellent benefits, including company-paid 401 (a) pension plan, 457(b) tax-advantaged retirement savings plans, medical, dental and vision benefits, and discounted gym memberships and movie tickets.
NycedcNew YorkNY

VIEW JOBS8/13/2018 12:00:00 AM2018-11-11T00:00Overview
First Republic is an ultra-high-touch bank that provides extraordinary client service. We believe that one-on-one interactions build lasting relationships. We move quickly to serve our clients' needs so that their financial transactions are handled with ease and efficiency. Client trust and security are paramount in our line of business. Ultimately, our goal is unsurpassed client satisfaction which will lead to personal referrals – our number one source of new business.
We recognize that our competitive advantage starts with our people and our culture. At First Republic, we work hard and move quickly as a very coordinated team. If you are looking for an opportunity to grow and contribute in a fun, fast-paced environment, First Republic is the place for you. We have exceptional people focused on providing extraordinary service.
The QC Senior Associate role is responsible for all first-level review of new accounts and account changes which entails reviewing documentation, all applicable Bank systems and KYC to ensure all accounts are in line with policy and Bank procedures. Additionally, the Senior Associate is responsible for properly maintaining findings within the QC Documentation Databases and Logs for assigned accounts. This position should have a basic understanding of deposit documentation requirements and complex business structures.
Responsibilities
DUTIES AND RESPONSIBILITIES:
* Review new accounts as well as change requests assigned by QC Assistant Manager and update the QC Documentation database with exceptions as applicable. Properly communicate outstanding KYC issues with Preferred Bankers.
* Review KYC for completeness and quality of content. Escalate any issues or hard stops to QC Management to ensure proper protocol is followed in a timely manner.
* Review and clear pending exceptions in a timely manner. Work with Assistant Manager, when necessary, to resolve any outstanding items.
* Familiarize and review all policy and procedure (P&Ps) updates on Bank policy, internal QC procedures on the team SharePoint site, and BSA/AML KYC policies on Bank intranet as frequently as necessary in order to proactively identify opportunities to improve the quality of reviews.
* Perform duties & responsibilities specific to department functions & activities, and other duties & responsibilities as required or assigned by Management.
* Cross-train with Preferred Bankers and Client Services staff to have a well-rounded understanding of the bank's deposit products and related transactions to provide back-up assistance as needed, including having a clear grasp of BSA/AML/KYC policies and procedures.
* Provide oversight to ensure compliance with BGB and regulatory requirements on
(a) Deposit Documentation (New Accounts, Supersedes, Multivesting, and Miscellaneous)
(b) Regulatory Documentation (KYC, disclosures, review)
(c) Ensure documents imaged are uploaded with quality
(d) Identify any rejects/issues with Imaging/FP and escalate to QC Assistant Manager
(e) Other tasks related to account documentation as assigned to support the team.
Additional responsibilities include the following: 1) adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.), 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting potential suspicious activity to the BSA/AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.
* Critical features of this job are described under the items above. They may be subject to change at any time due to reasonable accommodation or other reasons. This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Qualifications
KEY SKILLS, KNOWLEDGE AND ABILITIES:
* The successful candidate will be someone who can demonstrate the ability to coordinate multiple priorities, successfully resolve complex matters, easily understand processes/workflows, identify risks, and effectively tailor their communication (written/verbal) to their audience in a clear and concise manner. Any combination of education and experience equivalent to a bachelor's degree preferred. Complete knowledge of banking platforms used by the bank – OSI/Total Plus, Flightpath, OnBase, Ephesoft Scanning, Outlook, Adobe Acrobat, MS Office, etc.
* Critical Thinking
* Team player
* Provides extraordinary service
* Furthers the First Republic Bank culture and values
MENTAL/PHYSICAL REQUIREMENTS:
* The ability to learn and comprehend basic instructions; understand the meanings of words and respond effectively; and perform basic arithmetic accurately and quickly.
* Vision must be sufficient to read data reports, manuals and computer screens.
* Hearing must be sufficient to understand a conversation at a normal volume, including telephone calls and in person.
* Speech must be coherent to clearly convey or exchange information, including the giving and receiving of assignments and/or directions.
* Position involves sitting most of the time, but may involve walking or standing for brief periods of time.
* Must be able to travel as position requires.
* May be required to lift 25-50lbs.
Options
First RepublicNew YorkNY

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