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Jennifer MossMarch 3, 2015 | WGVU The IRS has added Grand Rapids to its list of cities that offers appointment based tax help at its Tax Assistance Centers. The move is part of a test the IRS is doing to see if appointments work better than a walk-in system. The goal is to see if taxpayers avoid the long lines and wait times. The Grand Rapids and Marquette offices are the only two in Michigan.