The open source code of Cobub products is available on Github where you can post issues or pull requests.

Self Help

As a good Open Soure citizen,when meeting problem，please read the Documentation and try to solve problems by yourself.If you have specific questions, check the FAQ to see if it may already have been answered. If you still not solve the problem,you can goto Q&A submit a question for help.

Community Help

Both the the user Github Issues and Mailing List are places were community members hang out and help one another.We welcome everyone to come participate, though we do ask that you be courteous and respectful. Keep in mind that any help and response you get here is coming from other community members just like yourself who are volunteering their time and effort to try to help you.

Try resolving the problem yourself. As mentioned above, this is just considered part of being a good citizen of the Open Source community

If you are experiencing unexpected behaviour, isolate the problem yourself. Asking community members to to sift though hundreds of mapping files is not going to make you a popular member 🙂

Be detailed. In Github Issues, be sure to you a pastebin facility rather than just pasting huge text. In the Mailing List, be sure to use the text formatting facilities.Using English as the default language!

Business Consulting

Please contact us by the following way:

TEL: 025-85284900

MAIL: support AT cobub.com

Others

Please pay attention to our WeChat public number, not on a regular push on the Cobub and data analysis related content.