It was going to take some time so it seemed like a good idea to get some planners in to sort things out. Maybe someone from East Northants Council’s Planning Department. After all, they should have some understanding of how structures are put together.

The units needed to sit on top of a plinth, so 600 millimetres seemed about the right height. Roxhill Joinery said ‘Of course 600 millimetre units is what we will provide’. The DeliveryDemon designed out what was needed, and Howdens Joinery said ‘Of course, that’s what we will create’. The DeliveryDemon briefed the planners from East Northants Planning Department and they took her hard earned money to check that Howdens Joinery actually did what they were supposed to do.

Having done everything necessary, the DeliveryDemon headed off to spend days working long hours to pay for this kitchen (and of course to shell out what the taxman demanded).

Come the day the kitchen was supposed to be ready, the DeliveryDemon went to look.

At first she could see nothing for the glare. The promised soft downlighting had been replaced with what seemed like searchlights. She asked for an explanation, and the reply was drowned out by a cacophony of beeping reverse alarms and revving HGVs, from vehicles which had ignored gates and warning signs to demolish the garden wall.

Finally she managed to see the promised kitchen. But it wasn’t the promised kitchen. Those 600 millimetre units were not 600 millimetres high. Some were 350 millimetres high, some only 250 millimetres. And some took up only a half or a quarter of their allotted width. The work surfaces had been hacked up and balanced randomly on the mismatched units. Not to put too fine a point on it, the kitchen was a mess.

The DeliveryDemon demanded an explanation from those planners.

‘Howdens Joinery told us 600 was the same as 300 and of course we believed them’ they said.

‘Howdens Joinery told us 600 was the same as 250 and of course we believed them’ they said.

‘Howdens Joinery told us part width was the same as full width and of course we believed them’ they said.

‘All your neighbours offered us tape measures but we decided to ignore them’ they said.

‘We don’t care that your family will have to live with this’ they said.

‘We CBA to give you even vaguely credible responses’ they said.

This is a fable of our times. It exactly mirrors the surreal process we have just been through in East Northants. It started with predatory developer Roxhill, in collusion with Howdens Joinery, ignoring all the suitable industrial sites available because Roxhill thought they could overthrow the taxpayer funded neighbourhood plans in order to rake in profits at the expense of real people.

Their multitude of planning documents were thrown together to allow planners to tick boxes. And those planners duly ticked their boxes without ever considering the omissions, inconsistencies, and inaccuracies before them. People who actually used their brains pointed out that those documents were entirely unreliable. But the planners had ticked a box saying 600 new jobs and they weren’t going to get off their backsides to perform the most basic level of challenge which due diligence demands.

‘We’re not going to consider that a lot of those jobs will be done by robots’ said East Northants Planning Department.

Six doughty councillors toiled tirelessly to put the facts in front of their colleagues. Deaf ears were relentlessly turned. Six eloquent voices could not prevail against that obdurate deafness. Why? I have my views and no doubt you have yours.

And this has made it very clear that our planning system is not fit for purpose. Real people’s hard earned and over-taxed money pays for that planning system. Yet it allows faceless corporates like Howdens Joinery and Roxhill to ignore democratic decisions and ruin lives, all to make themselves a fast buck.

The DeliveryDemon is holds a strong view that this country is overdue for a heavy dose of democracy.

And the DeliveryDemon would advise anyone considering a new kitchen to look for a supplier whose numbers can be relied on.