Reviews

Awful delivery service! I've lived in an apartment building since July of this year and there has been THREE times now that the delivery people have messed up my delivery. The first time it was delivered to the wrong door, the second time they put the wrong parcel key in my mailbox so i had to wait another day to get my package when it was right across from my apartment, the third time they put they parcel key in someone else's mail box and they took my package that i have yet to receive due to their mistakes. As i was already thinking of writing a review my roommate tells me she just had the mail man deliver the package to our neighbors several doors down and they were kind enough to come to our door to return it to the right people. Almost every time i order something now I have an issue with it due to the someone messing up and I've spend countless minutes on the phone or coming into lobby hours to get it straightened out. I would greatly appreciate if this issue would be addressed. I'm not done ordering things to my address because i don't trust the deliverers anymore.

I am very concerned about the iritic mail service on Longfellow Ave. Many times mail or reasonably small packages are not delivered to Longfellow Ave, Edwardsville, IL. My mail sent from New York takes longer to be delivered to the recipient in Edwardsville (if at all) than mail, I send to Europe. Is there are reasonable explanation for the erratic service?
Best wishes, A. Skiold