Ever since I first stepped into a hospital as a healthcare assistant back in 1991 I have felt at home. Then one day after more than twenty years and eight different roles on both sides of the world I had a defining moment when I realised I was the most experienced and longest serving person in my current role and team. While I wanted to laugh this off and move on, it dawned on my that this was my time to step up and help. I started a weekly email to my colleagues, containing handy tips, tricks I'd picked up and reassuring advice that it was all worth the struggle and the effort.