Fans without seats at Super Bowl: 'We were treated abominably'

ARLINGTON, Texas -- Clad in their Pittsburgh Steelers jackets and wearing their $800 tickets to Super Bowl XLV on lanyards around their necks, Tom Noone and his wife, Nancy, of Grove City, Pa., were angry as they left Cowboys Stadium.

The Steelers lost, but they were upset because they were among the fans who were told that they could not go to their seats since, according to the NFL, incomplete installation of temporary seats made them unusable. Instead, they had to watch the game on TV in a room under the seating area.

''I don't care who won. We were treated abominably,'' said Nancy.

''It's a nightmare,'' said her husband.

They said they got their tickets through the Steelers via a lottery. The seats were in section 430A, row 24, seats 25 and 26.

They said they got a letter saying they would be reimbursed three times the value of the tickets. But they estimated they spent about $10,000 on a travel package to get here.

''And they don't care,'' said Nancy. ''Furthermore, they gave us no food whatsoever. … We've been to enough Super Bowls to know this is not the way things happen."

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