Advisory Board

The CIHF Advisory Board is composed of senior-level leaders and CIHF’s Founding and Member Organization representatives. Through CIHF’s activities and research, the Advisory Board connects with students, faculty, and top-level professionals from other industries, exchanging information, and bridging the fields of hospitality, design thinking, and health management/policy to advance service excellence in healthcare, wellness, senior living, and related areas.

Kelly Cook Andress began her career in senior housing in 1989 at Sunrise Senior Living, Inc. where she was Vice President for Development and Finance. She helped define the company that came to define the industry. She has been closely involved in the development of more than 20 communities in the Northeast and Mid-Atlantic; ... Read More

Melissa Ceriale is a Founding Advisory Member of the new Cornell Institute for Healthy Futures, and she has been a member of the Board of Trustees of Montefiore Health System since 2013. Melissa brings more than 20 years of experience in hospitality and design to both endeavors. Upon completing her degree at Michigan State ... Read More

Paul D’Alessandro, a Principal in PwC’s Advisory Services, leads the firm’s Health Services Analytics and Patient Experience Initiatives. With an extensive background in Advanced Analytics and Experience Design (xD), he has been the architect of the Bodylogical™ platform, PwC’s “moonshot” in the application of advanced simulation modeling to physiology, behavior and the resulting economics. ... Read More

A post graduate in Human Resource Management and Six Sigma certified from Motorola University, Singapore, Vaibhav Garg is nominated as one of the Experts for SDG Innovation Global Expert Group & the designated Mentor for United Nations Global Compact’s Young SDG Innovators Program (2019 – 20). He is working in coordination with Global Compact ... Read More

Marcello is a manager within Deloitte Services LP’s Center for Industry Insights, and is the research lead for Travel, Hospitality, and Services. He leverages primary research experience to study consumer behavior and marketplace trends across several travel sectors—including hotels, airlines, ground transportation, and ... Read More