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The Retrofit Masters

June 11th, 2018, 09:05 PM

Hey everyone, my name is Evan. I'm new to this site and I'm looking for information on a company called The Retrofit Masters. I ordered a set of custom retrofitted headlights from them almost 5 months ago. I had very little to no communication from them for months. I ended up opening a PayPal complaint against them after getting the runaround for a few weeks. As soon as I opened the complaint I started getting email responses from them. They ended up taking pictures of my product to prove they were finished and ready to ship so I dropped the PayPal complaint. As soon as the complaint was dropped they once again cut all communications with me and I have not been able to get a response since. I now have the feeling I was just scammed out of my money. Has anyone heard of this company or had any experience with them? Any information would be greatly appreciated. Thanks in advance!

Welcome to HID Planet! Sorry to hear about your situation. Doesn't sound good considering you dropped the claim. I can't find any info on the owner of the company either. Time to blast them on Headlight Junkies on Facebook.

Comment

Looks like they are master deceivers
You'll have to write this one off as a loss mate, you got scammed.
Have to learn and move on (never drop a paypal complaint, never believe in people who suddenly start responding after a claim).