Karwendel-Werke: In a direct conversation to success

"People need to talk more to each other."

The project

For over 100 years, Karwendel-Werke Huber, producer of the well-known fresh cheese brands Exquisa & Miree, has combined tradition and innovation.

The family business's innovative spirit is also reflected in its communication. Whether telephone conference, chat, presence management or fax integration in SAP: With XPhone Connect, employees have an intuitive communication tool at their fingertips.

The numerous Outlook address books have been bundled across departments and are now available in a convenient free text search. Fax messages are sent directly from SAP via the XPhone Connect fax server. The SAP fax traffic light reliably indicates the transmission status.

The integrated conference server offers great time savings: Telephone conferences can be created directly in Outlook or set up spontaneously during a call.

"People simply have to talk more to each other instead of typing endlessly long emails", Josef Huber, IT Manager of Huber IT-Service GmbH, is convinced. As IT partner of Karwendel-Werke, Huber IT is responsible for the administration of XPhone.

"XPhone supports this philosophy," Huber continues. "Whether internally with colleagues or externally with business partners: XPhone helps us to clarify our topics quickly, simply and directly."

Products

XPhone Connect

Unify OpenScape 4000

SAP

Features

Directory service:Connection of various public Outlook folders, PBX address book and Active Directory