Products use air delivery and it may take 5 or more days for delivery to arrive at the destination.
If EMS or trackable delivery service is selected, you can conveniently monitor delivery status.
Orders that are imported may be subject to customs duties levied by destination country. Additional charges
for customs clearance must be borne by the recipient.

- we arrange all the shipping for free with full refund ,in case of (1) damaged or faulty due to manufacturer fault. (2) incorrect goods delivered by us. - if the box is opened by a buyer, return is not acceptable . - if not opened, a buyer who wants return should pay the round shipping fee and restocking fee (%15)

most of our items are for 220V-240V ( remains for 100V-240V )
so all of them can be used in Singapore without problem.
the plug cord type is 2 round pins so buyers need a plug connector which fits with SG type.

It will usually take 4-8 business days after shipment. The item that you placed an order for will be arriving soon. But, sometimes delay happen on shipment. If you have not receive your item within some more days please contact me via Qoo10 system. Thanks.

If your item have any problem, please describe specific problems with your order on. via Email (kimberfeel@gmail.com) not Qoo10 system. If you can attach image file, it would be more helpful for us to check exactly. Thank you.

Please return the item by registered airmail. I will resend you replacement after checking whether the item is faulty or not. If it is not faulty, the shipping fee is charged to you for resending. So please test the product one more time before returning. After that let me know the registered airmail tracking number. Thank you. way shipping please enclose with the product)