Customer Reviews

Top Positive Review

5 people found this review helpful.

Overall

Comfort

Style

Zappos is an incredible company. Here's my story. I ordered this clog in size 7W. It's hard to find a wide shoe. I rec'd them in only two days! They are a beautiful, rich brown in a wonderful soft leather and were very comfortable but as I wore them, they stretched since the leather is very soft. I called Zappos thinking they couldn't help me because I ordered the wrong size but one call to Zappos, and two days later, I had a smaller size; they fit perfectly. As directed, I returned the larger shoes and they made that easy too. They sent a return label to my computer and in a couple of minutes, I quickly printed the label and the box was ready to send back. I have ordered many times from Zappos and each interaction I have is better than the last. Thanks to a great company with great products, I am a 100% satisfied customer that will continue to order from Zappos. Thanks so much, Francine.

Top Critical Review

2 people found this review helpful.

Overall

Comfort

Style

Sadly after trying three pairs each of Softwalk's Murietta and Macy I had to go with a competing brand. Softwalk's padding's squishiness was wonderful and the idea of the snug fit was great. However not one of the six pairs fit properly.

Zappos is an incredible company. Here's my story. I ordered this clog in size 7W. It's hard to find a wide shoe. I rec'd them in only two days! They are a beautiful, rich brown in a wonderful soft leather and were very comfortable but as I wore them, they stretched since the leather is very soft. I called Zappos thinking they couldn't help me because I ordered the wrong size but one call to Zappos, and two days later, I had a smaller size; they fit perfectly. As directed, I returned the larger shoes and they made that easy too. They sent a return label to my computer and in a couple of minutes, I quickly printed the label and the box was ready to send back. I have ordered many times from Zappos and each interaction I have is better than the last. Thanks to a great company with great products, I am a 100% satisfied customer that will continue to order from Zappos. Thanks so much, Francine.

I love Softwalk shoes but the ones with the beige cushion insole that you used to have before, the new Murietta's are not that comfortable. I buy every season, and this particularly for me was very hard on my toes and had a poor insole. I recommend you to go back to the ones you had before.

I love these shoes. They are dressy and casual at the same time. Perfect for wearing with jeans and still work with dress pants. I have very difficult feet to fit because of bunion and hammertoe issues, so I was thrilled when I was able to wear these. They are extremely soft on the inside and provide a cushion for my entire foot.

SoftWalk Murietta A+
I am the principal of an elementary school with 900 students so I am on my feet most of the day. Recently, I developed a heel spur and my physician recommended several options, one being a shoe with a slight heel. I looked at several shoes from Zappos.com and purchased the SoftWalk Murietta. My school days are generally 10+ hours long and these shoes can take whatever I face. They are "dressy" enough to wear to meetings, yet practical enough to catch a Kindergarten child who decides to make a run for it! The egg crate sole is fabulous. I am extremely impressed with these shoes and will be making future purchases. Thank you!