Boost Connect

Uncovering the DNA of programs.

Good programs

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Fair programs

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Bad programs

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7

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What is sprtcmd.exe?

Part ofDell Support Center Updates by SupportSoft

What is it?

Dell Support Center Updates is the software updater program which runs in the background of Windows and automatically starts up when your PC boots. It checks for software udpates and automatically downloads and installs them if found.

How does sprtcmd.exe run?

Process - sprtcmd.exe is an instance of a running program. This 64-bit program executes with the privileges as the currently logged in user account.

How does sprtcmd.exe start?

Startup files (all users) run - sprtcmd.exe is registered with the run identifier 'DellComms' and the execution command '"C:\Program Files\Dell\DellComms\bin\sprtcmd.exe" /P DellComms' in the Windows registry HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run. Run keys are startup registry keys that are used to launch an application automatically when any Windows user logs into Windows.

Startup files (user) run - sprtcmd.exe is registered with the run identifier 'DellSupportCenter' and the execution command '"C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter' in the Windows registry HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run. Run keys are startup registry keys that are used to launch an application automatically when a user logs into Windows.

Community

What is the community is seeing?

What is the community is doing?

About 0.1% of all Boost users have the sprtcmd.exe process running.

Of the 0.1% of sprtcmd.exe users, 85.0% have disabled it.

How resource intensive is sprtcmd.exe?

Comparison based on the average resource utilization across all programs.

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