To take an EDR Online Training Course:

Use the appropriate keyword (see below) in the Search box on the right-hand side

Click on the course you are interested in viewing

Click "Open Item"

Click the course title in the Table of Contents to begin

Available Online Courses:

MVP - Understanding and Using the Grievance Procedure | Keyword is "Grievance"

Learn the fundamentals of using the grievance procedure to resolve workplace disputes. Participants will learn about the roles and responsibilities of the grievant, management respondents, agency head, the Office of Employment Dispute Resolution, hearing officers, and the courts in resolving grievances. 1.5 hours. MVP required course.

Who should take this course: state employees, supervisors, managers, and human resource staff. NOTE: All supervisors and managers are statutorily mandated to be trained on the grievance procedure.

MVP - Conflict Management Skills | Keyword is "Conflict Management"

This course will help supervisors prevent conflict situations by using good communication and management skills, and will help supervisors know how to handle conflict situations should they occur in the workplace. All three modules (Conflict Management Concepts, Conflict Management Process, and Conflict Management Application) must be completed for full credit. 1.5 hours. MVP required course.

Who should take this course: state employees, supervisors, managers, and human resource staff. NOTE: All supervisors and managers are statutorily mandated to be trained in conflict management.

This program provides an overview of the workplace dispute resolution tools provided by the Office of Employment Dispute Resolution (EDR). Section 2.2-3000(B) of the Code of Virginia requires agencies in the Executive Branch to promote the services of EDR. This program is meant to help agencies familiarize employees with EDR and its services.

Who should take this course: All state employees.

Instructions on how to register in the Learning Center

If you are a state employee, a Learning Center account should have already been created for you even if you have not used the Learning Center before. To sign in, go to https://covlc.virginia.gov. On the Login page, enter your State Employee ID as your Login ID. Or if you do not know your Login ID, please select the Forgot Login ID link to retrieve your Login ID and then select the Forgot password link to retrieve your password. A password will be emailed to you. If you need additional assistance, please contact your agency/domain administrator.