Achieve top performance—personally and professionally—by expanding your self-awareness and using emotions to your advantage.

Emotional intelligence (EQ) is a hot topic in today’s workplace. But knowing what EQ is and knowing how to use it are entirely different things. Emotional intelligence is composed of four flexible skills, based on a connection between what you see and what you do with yourself and others. Now you can actually develop these skills to increase your EQ and take your career to the next level!

This intensive two-day program applies proven-inaction techniques and peer interaction to help you harness the power of your emotional intelligence. Incorporating the world’s #1 EQ testing and development method—TalentSmart’s EQ Learning—is a surefire way to boost your performance, increase your effectiveness in difficult situations, deal successfully with problem people and improve your interpersonal relationships.

You will observe emotional intelligence in action—through Hollywood movie clips!

How You Will Benefit

Recognize the central nature of emotional intelligence (EQ) in achieving professional success

Manage trigger events that cause an “emotional hijacking”

Respond effectively to workplace social cues

Build and maintain productive, working relationships and more cohesive groups

What You Will Cover

Establish the value of emotional intelligence in all workplace activities and relationships

Identify various human emotions and develop the business case for EQ

List, define, and begin to identify the key concepts of emotional intelligence

Link the skills and abilities related to emotional intelligence to employee morale and productivity

Set EQ development goals

Increase self-awareness of EQ skills and personal EQ competence in order to develop a clear understanding of EQ strengths

Appraise your EQ skill level by completing an EQ assessment

Relate the participant’s EQ Assessment scores to the four core EQ personal and social skill competencies

Practice the core EQ competency of self-awareness

Investigate both positive and negative emotions through EQ self-awareness strategies

Identify and manage trigger events that cause an “emotional hijacking”

Recognize the sequence of brain-based activity that results in the human “impulse to action” response

Assess how the second EQ core competency of self-management allows you to better manage trigger events and avoid emotional hijackings

Review the role of self-talk in emotional self-management and apply strategies to reframe negative self-talk patterns into positive patterns

Apply strategies to observe people and recognize what they are really saying in order to build more productive working relationships

Discuss the obvious and nonobvious messages others present

Evaluate how the information we receive from others interacts with our own emotions and thoughts to determine our actions

Practice the EQ core competency of relationship management through application of self-awareness, self-management and social awareness

Assess the roles of self-awareness, self-management and social awareness in creating and maintaining productive relationships

Identify what is required to manage relationships while meeting your needs as well as the needs of others

Evaluate the place of emotions in conflict and how to use core EQ skills to break the conflict code

Reinforce the training of the brain to develop emotional intelligence skills: training the EQ brains and implementing EQ habits