If you are having issues connecting to your web account to update your
web site, please follow these steps to update your ftp client to ACC's
new web account server address:

If you are using WS_FTP LE:
1. Open up WS_FTP LE.
2. Press the 'Connect' button if the Session Properties box dosn't
automatically come up.
3. If the 'Host Name/Address:' is set to www.austincc.edu, change it to
ftp.austincc.edu.
4. Make sure your username and password are still entered, if no enter
them again.
5. Press the OK button.

If you are using Dreamweaver1. Choose Site > Manage Sites.
2. In the Manage Sites dialog box, select your existing site definition and click Edit .
3. Select the Advanced tab, choose the Remote Info category. 4. Set the "FTP Host." entry to ftp.austincc.edu.
5. Save the settings and reconnect.

If you are using Adobe Contribute
1. Open AdobeContribute.2. Go to Edit> My Connections.3. Select your connection for your website.
4. Press Edit.5. Press Next.6. The screen should now show the "How do you connect to your web server" dialog box.
7. Change the FTP Server Name from www.austincc.edu to ftp.austincc.edu.8. Press Next.
9. Keep pressing next until you finish the Edit Connection Wizard.10. Close the My Connections dialog box.
11. Reconnect to your website.

If you are on a Mac and using Fetch:
1. Open Fetch.
2. Go to File then click New Connection.
3. For Hostname, enter ftp.austincc.edu.
4. Enter the Username and Password for your web account.
5. Press connect.

If you are using Internet Explorer to connect to the ftp:
1. Open Internet Explorer or Windows Explorer.
2. Enter ftp://ftp.austincc.edu
into the address bar and press enter.
3. Enter your username and password when the login window appears and
press enter.

If you are using another ftp client program that is not listed, go to
your account options for the connection and make sure the Host is set to
ftp.austincc.edu.

If you experience any issue after trying this, please contact the Helpdesk.