We offer 30-day money back guarantee

In case you've found a bad result installation, determine by the signal bar doesn't increase to at least 90% on the area directly below the indoor antenna. No excuse, no question, no heart feeling. With SENAO INTERNATIONAL, you will always be satisfied. We guarantee it.

We are the first company to introduce this concept.This along with such initiatives have taken our customer satisfaction levels to significantly higher levels.

So if you're not happy with our product, and it's within 30 days of buying it - please get in touch with us and we can explain how to return an item to get your money back.

12-Month Product Installation Guarantee

Today's busy professionals need high-quality products and solutions that perform in real-world settings. We deliver the innovative, high-quality, and durable products that improve cellular performance. And we stand behind all the products we offer with 12 months Guarantee. We make every effort to ensure that our quality equipment is manufactured to the highest standards and is received by you in the very best condition possible.

At SENAO INTERNATIONAL we offer a 12 month guarantee covered by the following terms & conditions:
"We undertake for a period of 12months from the date of invoice to make good, free of charge, by repair or replacement any mechanical defects subject to conditions 1-4 which will invalidate your warranty:
1. Misuse, neglect, accidental damage or normal wear and tear;
2. Repairs or modifications not performed or authorised by SENAO INTERNATIONAL;
3. Dismantling of equipment or components
4. Relocation of equipment items boosters, repeaters,anteenas distributers and cables, not performed or supervised by SENAO INTERNATIONAL.

For larger in-building applications where we have provided a site survey and full installation, we offer the WALK the TALK guarantee. We survey your site, give you a written quotation with a promise of expected signal coverage and in the impossible scenerio that we don't deliver the promise of signal coverage, you don't pay a dime for anything. We will not waste your valuable time with empty promises.
To date we are proud to say that we have never had one installation that did not meet our clients expectations or our promise of delivery and results

Return Policy - Terms and Conditions

Return period ends within 30 days of the original delivery date.

Returned Products must include all original components, literature, warranties etc and be returned in the original box as received with all original packing materials. All miscellaneous materials, such as manuals, accessories and cables must be included. Your account may be billed accordingly for any damaged or missing items. Returns not meeting these conditions will be subject to a repackaging fee of 20% of the price paid for the Product. Damaged merchandise, cosmetically or otherwise, is subject to a restocking fee on a case by case basis.

You must request either by phone: 0119911040734, or or by e-mail to senaointernational@gmail.com a Return Authorisation Number. This number must be listed on the courier parcel delivery label.

Defective Products are returned for replacement with the same Product/model.

Returns must be delivered Postage Pre-Paid. Products received without an RA number will be refused. Refunds will not be made for any postage and handling charges.

Return Authorisation Numbers are good for (07) days only from date of issue. Any Products returned beyond this expiry date will be refused.

If the returned Product is found to be non-defective, an inspection fee of 15% per unit will be billed to your account.

Deviations from these terms and conditions may result in the Product being returned to you with no credit issued.