I tell you something else about the Giants, no small thing, they've got probably the best warranty service of all the manufacturer's, at least in the US. I've seen frames replaced no questions asked and within a weeks time.

ROFL.

Sounds like the Aust and US Giant reps are very different. Warrenty and product service is one of the reasons I steered away from Giant. I had to threaten them with legal action before they would inspect the frame (out contracted rep had told me my 99 frame was >9 years old).

C-40, look over the number of responses re:welding finishes. I think the participation in this thread speaks for itself.

Giants are prolific here in the US.. there's just tons of them, but the vast majority of their sales aren't their high end bikes like the tcr's and certainly not the composites. They've got a big dealership presence and I think that's the key. I can understand why some people don't like Giants (i.e., big taiwan conglomerate) but I think it's the reason why their high end bikes are such a good deal - they spread their costs over their entire model range. Their business model here in the US has to provide good warrenty coverage - and since they're so prolific, it's not hard for them to do so. That's interesting that (at least in your experience) in Aust. it's very different.

They sent me a 44 as a replacement (I had a 51) and most shops I speak to are amazed I got anything.

I agree Giant are prolific, and that is my third reason I didn't buy a Giant, no-one pays attention to a TCR cause it's just another TCR, whereas with my CR1 gets the attention of nearly everyone (inc. cat 1&2 riders).

Well, at least it didn't break at the weld (LOL). This thread actually has about three sub-threads. I will say that Giant won't replace (been told by the LBS) a frame broken in a race. How did that frame crack??

The nicest polished Al weld I hace seen are on Casatis (don't have a digital camera to take pics), but the raw welds posted by YOBO are exellent examples of untouched Al beads.

In Australia the race entry forms a colleted by the Giant distributor and if you are making a warrenty claim and are on any start lists they request that you prove that the Giant was not raced, or warrenty will not be valid.

_________________Success is how far you you bounce back up after being knocked down

I seem to have a major problem, i bought one of those Trek Mad Ones ,changed afew parts and now the stupid thing is under 6.8 Kg. So do i lie about the weight or fill the tubes with lead ,i think i might just trade it in on a Pinnarello there obviously heavier than a Mad-One by the way they climb in the Tour

Another revelation: Bruyneel made it sound like Lance has given up on his prototype Trek time trial bike, at least the one that has been featured on The Lance Chronicles documentary and on the Trek web site. "He is using a new time trial bike. I didn't say the new time trial bike," Bruyneel offered.

Another revelation: Bruyneel made it sound like Lance has given up on his prototype Trek time trial bike, at least the one that has been featured on The Lance Chronicles documentary and on the Trek web site. "He is using a new time trial bike. I didn't say the new time trial bike," Bruyneel offered.

Old news

He said he wasn't going to ride the new TT bike for over a month now. He doesn't like the geomrty and his new posistion. Keeping the old.

Who is online

You cannot post new topics in this forumYou cannot reply to topics in this forumYou cannot edit your posts in this forumYou cannot delete your posts in this forumYou cannot post attachments in this forum