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Please see below for an important announcement for our ClearCase and ClearQuest clients: We are pleased you chose IBM to provide high-quality solutions for your business and information systems needs. As part of IBM's ongoing efforts to improve the service we provide, and in response to client feedback, Rational is making a series of changes to enhance its delivery of technical support. Outlined below, you will find details about these upcoming changes. We thank you for using IBM and look forward to continuing to provide you with the... [More]

Over on the developerWorks ' Rational Technical library , Jesus Ivan Millan (Build Engineer, IBM) discusses Automating the build workspaces cleaning process in his article titled: Clean Rational Team Concert build workspaces When multiple builds run on multiple machines the process of maintaining the infrastructure can become a problem. In this article you will learn how an automated build cleaning process can improve the continuous integration environment and reduce manual maintenance. Table of contents The... [More]

You come across a situation where importing a Vu (Virtual User) floating license on the Rational License Key Administrator (LKAD) displays duplicate entries of the license. Is this an error? Defect? Then, what is this? This is not an error on the LKAD. This is most likely an artifact of the "PACKAGE" lines in the license file. LKAD, on initial load, and license import, it will add the below PACKAGE line: PACKAGE LT_Playback_250VU rational 7.5 {signature} COMPONENTS="LTvu:7.1:250... [More]

Rate This Page? Does anyone really look at that? Does anyone really care?!? Yes, and yes! It is very important to us that you have the latest and the greatest, the best and most accurate information out there on the web. When you have questions, we want you to find answers. The right answers. So the Rate This Page mechanism on our technote and online support content is one of the keys to letting us know when the content you've found is useful to you and when it's not. If it is, then hooray! We've got a piece of good content out there that you... [More]

Following is a list of the recently published Tech Notes on ClearQuest APIs. These Tech Notes are really useful for ClearQuest Admins specially when designing the sche ma . Tech Note ID Description URL 1643281 How to use SetEmail() using Perl and ClearQuest API. http://www.ibm.com/support/docview.wss?uid=swg21643281 1643420 How to write a Value Change Perl hook in ClearQuest to assign a value to another field and make it a Read Only field http://www.ibm.com/support/docview.wss?uid=swg21643420 1666054 How to write a Base Action... [More]