Human Bankers Are Losing to Robots as Nordea Sets a New Standard – Bloomberg

Nordea Bank AB, whose Chief Executive Officer Casper von Koskull says his industry might only have half its current human workforce a decade from now, is cutting 6,000 of those jobs. Von Koskull says the adjustment is the only way to stay competitive in the future, with automation and robots taking over from people in everything from asset management to answering calls from retail clients.

While many in the finance industry have struggled to digest that message, the latest set of bank results in Sweden suggests that executives in one of the planet’s most technologically advanced corners are drawing inspiration from Nordea.