Enterprise & Business Class

Developer and Small Startup Class

Shared Class

What makes our WordPress Optimized Servers so great?

We combined fast servers, guaranteed resources and a focus on security and then optimized every piece of the OS and backend application layers to be fully optimized for WordPress. Give your WordPress site the speed you want it to have.

Are you trying to decide which host you can trust?

One of the top comments we get from new customers is that they wish they would have tried Hostek sooner. With our un-matched customer support team, server engineers and redundant highly available infrastructure, Hostek can help you accomplish your IT goals.

What is the difference in the WordPress VPS vs the WordPress Server?

The WordPress VPS has less resources and works best for a single site.

The WordPress servers have more resources, can handle a heavier load and/or more sites.

Upgrade to your own server.

Shared servers are great for personal use. But is it right for your business?

"Made me look great"

"In a meeting yesterday the CEO and others were amazed by how fast the pages resolved [with the WordPress Optimized Server]. Made me look great in front of a lot of important people!"

Ross Valenti - January 2019

Support Management Levels

Need more time to focus on your business?

Our 24/7/365 awesome support team is available to help with not only your server management
but also make sure your applications and sites are getting the uptime and performance you deserve..

Need more options?

We understand businesses need different levels of support. While our standard Windows, cPanel, and ColdFusion VPS and Server plans include our great support we also have higher levels to meet those more demanding business needs.

An Expert Yourself?

Our Self Managed options are for expert level customers that fully know how to manage a server and it's configuration, top down.

Are you a Business owner that needs more time to focus on your business? Our 24/7/365 awesome support team is available to assist managing your server(s) and make sure that your applications or sites are getting the uptime and performance that you deserve.

We understand different businesses need different levels of support. Our standard Windows, cPanel and ColdFusion VPS and Server plans include our great support.

Our Self Managed plans are for expert level customers that fully know how to manage a server and it's configuration, top down.

Support Levels

Self Managed

Standard

Advanced

Premium

Managed Services

Initial Ticket Level

Level 1

Level 1

Level 2+

Level 2+

Ticket Placement

In order received

In order received(jumps Standard Support)

Top of Queue

Top of Queue

Managed Network Infrastructure

Managed Hardware

24/7 Monitoring

Every 5 Minutes

Every 3 Minutes

Every 1 Minute

Every 1 Minute

Server Ping Monitor

URL Monitoring

1 URL

3 URL

Custom

CPU Monitoring

RAM Monitoring

Database Monitoring

OS Core Updates / Upgrades *

ColdFusion / Lucee Hotfixes *

Database Software Upgrades

Firewall Updates

Anti-Virus Updates

Backups Available

Restore Availability

*

Detect Failed Backups

Fix Failed Backups

PCI Compliance Assistance

3rd Party Software

Best Effort

Best Effort

Email Assistance

FTP Assistance

IIS Support

**

Pricing (per month per server)

Included

Included

$35

$80

* Updates for OS, Anti-Virus, & Firewall should be automatic. However our team can do manual upgrades upon request.

* Service applications such as ColdFusion, Lucee, MySQL & Microsoft SQL will need to be scheduled with our team.

** Our control panel allows for 99% of items in IIS to be controlled and should be used, which saves a lot of time. For Business level customers, we can assist with IIS issues outside of the control panel (which may include control panel updates or suggested changes to work with control panel).

WordPress Web Application Firewall

Hostek has partnered with Sucuri, a leader in WordPress security.

1 Sucuri license included. Additional Sucuri WAF licenses can be purchased for each domain you want to put on the server.

Pricing for Sucuri Web Application Firewall (WAF) licenses

Number of Sites

Price per Site

2-4

$14.95

5-9

$13.95

10-14

$12.95

15-19

$11.95

20-24

$10.95

25+

$9.95

Each Sucuri WAF license includes a matching CDN license. A CDN is a Content Distribution Network which allows your site to load from a cache closer to the site visitor.

WordPress Content Distribution Network (CDN)

Additional WAF/CDN firewall licenses can be purchased if you have additional domains you want to put on the server. We STRONGLY recommend having the Sucuri WAF/CDN for each WordPress site on the server (when not utilizing EmberShield®).

There are price breaks for more than 5 WAF/CDN licenses.

Each CDN license includes a matching WAF license, so they have been referred to above as WAF/CDN. A CDN is a Content Distribution Network which allows your site to load from a cache closer to the site visitor.

24/7 US Based Support

Get Help in Minutes, Not Days

Security Focused from Beginning to End

WordPress Web Applicaton Firewall - Features & Benefits

Get Website Protection And Performance With A Professional Team To Help.

Protection

Protect your website(s) with the Website Application Firewall (WAF) that stops website hacks and attacks. The WAF algorithms in place are continually evolving and allow us to accomplish industry leading levels of detection and mitigation of evolving threats.

Instantly Block Hackers

DDoS Mitigation

Geo Blocking - Block Individual Countries

Daily Scans for Malware/Viruses/Spam

Aggressive Bot Filtering

Prevents Zero Day Exploits

PERFORMANCE

Our content delivery network (CDN) will help make you site faster and highly available across the world. Your site visitors will notice a huge improvement in performance with the website cached behind all secure data centers in our CDN network.

Smart Caching Options

HTTP/2 Support

Optimization via GZIP Compression

Reduced Server Load

Works with Other CDNs

Did You Know?

Over 30,000 websites are reported to be compromised every day. The most common reason for hacked sites is out of date software, plugins, or themes on CMS based sites (such as WordPress, Joomla, Magento, etc.).

What is the Firewall?

The WAF filters out bad and malicious traffic using algorithms. This includes hack attempts, DDoS attacks, SQL Injection, Zero Day Exploits, & More.

Free SSL Certificates

All sites behind this service are provided with free Comodo SSL certificates to secure your website. This service can work with custom SSLs as well.

Who is it for?

Any website owner or business that wants to stop worrying about website security and have it managed on their behalf by trusted and experienced professionals.

Who is it not for?

Website owners and server administrators who prefer to develop and implement their own DIY approach to website protection, monitoring, and remediation.

Your Security is Our Priority

We leverage the best technology to help protect your valuable data at no extra cost – perimeter firewall and server AV included in every package.

Global Data Center Locations

Our continually expanding data centers are strategically located across
the globe to provide uncompromising reliability and performance.

Server Management

Operating System Updates

Hostek provides operating system updates for all VPS
servers. These patches are automatically applied during
night time hours. The scheduling of updates can be
customized by
contacting Support.

Application Updates

Updates for software applications that are installed by
Hostek, such as MS SQL, MySQL, and ColdFusion, is performed
upon request. Please
contact Support
for assistance.

Performance Monitoring

We routinely monitor all VPS or Virtual Dedicated servers
for availability (uptime) and high resource utilization. If a problem arises
we will act accordingly to restore services and contact you
as necessary.

Premium VPS Management Services

As part of our Premium VPS Services add-on, we also provide
answers or suggestions on how to properly manage or maintain
you server. This includes analyzing your server
usage/performance and making suggestions. This also includes
proactive monitoring and upgrade/patching management.

Two hours of Premium Management Services is included with
the Premium service add-on. Each support case is a 15 minute
minimum. Additional time beyond two hours can be purchased
at our current hourly rate.

NOTE: This is NOT a supplement for programming or
development.

Disk Space (Storage)

What is High Performance Disk Space

By utilizing Dell's Compellent
SAN, a true
Enterprise grade storage solution, we have a unique
high performance disk space solution. This "smart storage"
forces all disk write activity to
RAID
10, which is the fastest redundant storage configuration.
Over a short period of time, data is then moved to RAID 5
storage for efficiency in disk read activity with a
combination of higher storage capacity. This allows us to
keep prices affordable while providing such a high
performance disk solution.

What Makes Hostek's Private Cloud Different?

Every part of our disk storage is redundant. We not only
have multiple primary SAN's (as described above), but we
have invested heavily into secondary SAN's with live
replication from the primary SAN—which ensures
recovery in the event of a problem with the primary SAN.
With little effort. we can recover your server from failure
from the backup SAN.

Does The Operating System (OS) Use Part Of This Space?

Yes, as with any VPS or Server that can be completely customized, the OS uses part of the disk space.

Processor (CPU)

What Processor Is Used?

For those of you that like details... we use fast Xeon e5-2667 v2 3.30ghz processors. Many hosts use older/slower 2.4ghz and 2.7ghz. This CPU speed is important to your site's performance.

* 37.5% faster than 2.4 Ghz* 22.2% faster than 2.7 Ghz

Scalable Processor

Additional processor cores can be added to your server if
you have an application that requires additional processing
power. In most cases, the packages we have devised are
based on the needs of average customers. We realize however
that there may be cases where you need additional
processing capabilities. In these rare cases, our Support
team members can schedule an upgrade to your server's
hardware features
upon request.

If you have MS SQL Web, Standard, or Enterprise Edition
installed, the license only covers two processor cores, and
you may be required to add an additional SQL Server license
if the number of processor cores is increased. For
performance and optimal resource usage, it is strongly
recommended to host SQL Server instances on separate VPS
servers.

For pricing, see the Optional Add-Ons section under the
relevant VPS hosting plan.

Memory (RAM)

Scalable Memory

With our cloud infrastructure, your server's memory can be
scaled quickly from 1GB to 256GB. In most cases, this
upgrade can be performed within minutes and requires a simple reboot.

Burstable Bandwidth

Unlimited Bandwidth

Unlimited bandwidth means that there are no hard limits
placed on the amount of bandwidth, or network traffic, either
to or from your server.

Unlimited bandwidth applies to normal applications that are not primarily used for streaming of either audio or video.

Nightly Backups

Nightly Backups

We keep rolling backups. That means if you select 30 days then we will take nightly backups of your server and store them for 30 days. On the 31st day the oldest backup will be deleted and replaced with the current day's backup. These are full backups of both the entire file system and bare metal level server backups.

How A File, Folder Or Entire Site Can Be Restored

With our backups, individual files, folders or an entire server can be restored.

For VPS's, these restores can be completed within the Control Panel if on the Windows operating system. For Linux based operating systems, simply make the request to our support team.

IP Addresses

Does my VPS have a static IP address?

Yes, the VPS will be assigned its own static IP address.

Can I order additional static IP addresses

Yes, if there is a specific/valid need for it. The cost is
$3.

How do I test my site if I don't have a static IP address?

In your control panel, we do provide a link to a
testing/pre-prop URL. Also, for most CMS's we recommend
modifying your HOSTS file to test the website before you
change the DNS. (Search
community.hostek.com
) for instructions on
how to change your HOSTS file.

PHP Version Selector

With the addition of the CloudLinux option addon, you gain
the flexibility of being able to select specific versions of
PHP on a per-domain basis. Additionally, the versions are
automatically updated ensuring you have the latest versions.

CloudLinux

Overview

CloudLinux is an optional add-on that provides enhancements
which are designed to guard against performance spikes,
slowdowns, and unexpected downtime as well as additional
security enhancements.

Features

Some of the features of CloudLinux include the following:

LVE ManagerAllows you to configure CPU, memory, disk IO, and
concurrent processes on a per-user basis.

CageFSIncrease security by encapsulating user accounts and
prevent many types of attack including privilege
escalation and information disclosure.

PHP SelectorProvide the flexibility of being able to select specific
versions of PHP on a per-domain basis. Versions are
updated automatically.

HardenedPHPFix known vulnerabilities in commonly used versions of
PHP and secure your legacy applications.

And much more!

Softaculous Auto Installer

Softaculous is an automated installer for cPanel. It offers
over 380 scripts and commonly used web applications which
can be installed in a single step, saving you time and
effort.

SpamExperts Premium Anti-Spam

Spam Experts is a professional email security solution that is
tailored to provide content and virus filtering. Whether it's
spyware, malware, phishing, virus, or spam, SpamExperts will
protect you by eliminating unwanted mail before it reaches your
inbox.

With the existing anti-spam measures in place, 99% of spam
is taken care of. However, for those wanting an even higher
level of spam protection, SpamExperts is a great choice.

SpamExperts Premium Anti-Spam can be added to any domain
for just
$5 /month/domain.

Virtual Private Network (VPN)

What is a Virtual Private Network?

A common use for a virtual private network (VPN) is so that Remote Users can connect directly to a server.

A VPN allows users to send and
receive data to or from a server as if they were directly
connected; providing a more secure method of accessing the
server and its resources.

VPN Pricing and Ordering

If you require a VPN for your server, please include the
request in the additional comments section of the checkout
process.

Load Balancing and VLANs

Load balancing and Virtual Local Area Networks (VLANs) are
also available to assist you with creating your own
network infrastructure within our private cloud. If you would
like to enquire about these features, please schedule a
free consultation so that one of our VPS Solution Specialists
can help you explore your options.

Free Site Migration Information

Will Hostek Help Me Migrate My Site To Hostek Servers?

Yes. In most cases we are able to migrate a site from another host with no problems.

Will I Experience Any Downtime During Migration?

There will be no downtime during the migration. We provide you with a pre-propagation URL to test the site before updating the DNS. That way you know it works before "flipping the switch" on the DNS.

Best Effort Guarantee

Once the site is migrated, if something doesn't work that used to work on the old server, we will provide a "best effort" to work with you to help get it working on our servers. It's extremely rare that we can't get something to work.

We have migrated thousands of sites and have lots of experience with various scenarios.

How Many Sites Can Be Migrated For Free?

This varies by plan type. If you have more than 10 websites we recommend a FREE Consultation to discuss the migration process. This will insure a seamless and hassle-free experience for you.

Unlimited Information

Unlimited Conditions

We strive to offer ample resources with each plan type. However, there
are certain cases where a customer tries to abuse certain resources,
so we have to have certain restrictions on the Unlimited features.

Unlimited in one respect means not abusive. For example, if your site
is consuming a abnormal amount of resources on the shared server, that
would be abusive.

Abusive is to be determined by management. Our goal is to provide
hosting, so we don't go around looking for abusers. However, when we
find one, we will notify the account holder to correct the situation.

Unlimited Storage

For disk space on shared plans and reseller plans, if a site is using
more than 30 GB of space, that would be questioned. That is not normal
shared hosting usage.

Unlimited Bandwidth

Unlimited bandwidth means that there are no set limits
placed on the amount of bandwidth, or network traffic, either
to or from your server, that you can utilize during a month.

Our Unlimited Bandwidth feature is intended for normal application or website activity. Live video streaming for example, is not a normal application or website activity. If you need live streaming or any other non normal bandwidth requirement, consult with our VPS specialist and we can customize a solution for you.

We have lots of experience with multi-server configurations including load balancing, scalability planning with separating web and database functions, etc. You may have a similar or different need and we are here to help. We encourage you to talk with one of our onboarding specialists. Just schedule a FREE consultation.

If you know exactly what you want, you can go ahead and place your order for the first server then add the other server(s) after your account has been created. Our onboarding specialists can assist with this.

Technical and Solutions

Detailed answer: Yes, but be sure to consider what applications you are putting on which server level. For example, trying to run web, mail, database server, and multiple sites on a Starter level will be under powered. Feel free to consult with one of our server specialists to make sure you get started properly.

Whether you need to load balance for performance reasons, or you want the peace of mind knowing that if one of your servers goes down, the other is still serving your customers. Having a load balanced setup allows for security patches to be applied which often require a restart, to be completed with no down time.

By default, we offer a nightly backup (referenced as 1 day) on the order page. You can choose the backup option that best suits your specific needs. If you need a longer backup solution, consult with one of our onboarding specialists.

Yes. Customers with multiple servers utilize an internal VLAN to communicate between servers. This is most commonly done for database connections when having a web server (or load balanced web servers) and a separate database server (ie, a great and common highly scalable setup).

Techncially, yes, if it is legal for you to do so. Most games have strict rules on what you can and can not do. Do not violate the game Terms & Conditions. Note that you will likely want to request the VPS be moved ourside of our default firewall group.

Support

For most issues, we strongly suggest opening a support ticket by emailing [email protected] or by going to https://support.hostek.com - this ensures that we can get the correct Techncial Specialist working on your specific issue. Our support ticket response time is measured in minutes, not days.

This means we will handle the Windows software updates for you, and we will also setup a ping monitor to make sure the server stays accessible.

Why Choose Hostek Included FREE With Every WordPress Hosting Plan

100% Satisfaction

If at anytime you are not completely satisfied with your WordPress server, let us know for a full refund within the first 30 days. Refund pro-rated for any unused service after 30 days. No long term contracts. We will earn you business every month!

No Lengthy Contract

Your 100% satisfaction is Guaranteed. You are free to cancel at any time; however, please give us the opportunity to fulfill that satisfaction. Our goal is for you to be 100% happy!

Flexible Configuration

Our WordPress server experts can help you get exactly the server or servers that you need. With a no hassle consultation with one of our WordPress Hosting experts, you will know you are getting started successfully and risk free.