UK Delivery

Shipping Method

Cost

Standard UK Delivery

3-5 business days

FREE

Expedited UK delivery

1-2 business days (Order by 3pm)

£4.99

Guaranteed Saturday UK delivery

(Order by 2pm Friday)

£10

If no one is at the address at the time of the delivery, don't worry! If you don't have special arrangements agreed, the package will be securely taken to the nearest depot and the delivery company will leave you a card to notify you. You can either arrange a redelivery or collect it from depot.

Frequently Asked Questions:

What delivery services do you use?

Most products are delivered using Royal Mail. Larger and/or heavier items will come to you by DPD Local or DHL.

How long will my delivery take?

FREE Standard UK Delivery: 3 – 5 working days (Excluding Weekends)

Expedited Delivery: 1-2 working days (Excluding Weekends)

Saturday Delivery: Confirmed delivery for the following Saturday

For international orders, please see the relevant country information for the delivery timescales

Do you do same-day dispatch?

Yes. Saturday and Expedited Delivery orders are usually dispatched on the same day

For Guaranteed Saturday Delivery, orders must be placed before 2pm the previous day

For Expedited Delivery order must be placed before 3pm

Most of our orders are despatched within 24 hours subject to t & c

Can I track my order?

Yes. Once the item has been dispatched, you will receive an email notification with your tracking details. You can track your order via the Royal Mail or DHL website to see the status of your order. Please allow a couple of hours once you receive an email notification for the system to update.

My order hasn’t arrived yet?

If the estimated delivery time has passed and you still haven’t received your parcel. Track your item to see if a delivery has attempted, in this case it’ll be at your local post office. In most cases the delivery company will leave a calling card which will have details of what you can do to receive your parcel.

Call Royal Mail, DHL or DPD and enquire about an undelivered/lost parcel.

If you are not able to track your parcel, please give us a call on 01908 533400 and we would be happy to help you out.