Great location...few minutes walking distance to KLCC. It can get a little rowdy during the weekends...hotel is juat opposite clubbing scene called KL Live. This hotel needs a little bit of sprucing up and maintenance. But overall...it is a good hotel for business trip.

Arvustatud 14 august 2017

Kas see arvustus oli kasulik?
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8,0

SUHAIMI alates Malaisia

Ärireisija

Luksuslik stuudiotuba

Viibis ühe ööaprill 2017

In the heart of KLCC”

My go-to hotel whenever I stay at KLCC for business. Location is superb, room is spacious and it comes with affordable price.

Arvustatud 14 august 2017

Kas see arvustus oli kasulik?
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10,0

NORIZAN alates Singapur

Perekond väikeste lastega

Luksuslik stuudiotuba

Viibis 3 ööd märts 2017

Erakordne”

nice and clean will definitely come back.

Arvustatud 13 august 2017

Kas see arvustus oli kasulik?
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7,2

ASM alates Omaan

Perekond väikeste lastega

1 magamistoaga, VIP

Viibis 6 ööd juuli 2017

Good location ”

Good hotel, location but front staff needs to be more responsible in handling customer

Arvustatud 12 august 2017

Kas see arvustus oli kasulik?
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8,8

ALLISTER alates Malaisia

Ärireisija

Luksuslik stuudiotuba

Viibis ühe ööaprill 2017

Võrratu”

checking in and checking out can take a bit long due to only two counter staff

Arvustatud 11 august 2017

Kas see arvustus oli kasulik?
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9,6

Liyana alates Singapur

Perekond väikeste lastega

1 magamistoaga, VIP

Viibis 2 ööd august 2017

Comfortable short staycaytion”

Great place to stay .. spacious n big rooms.
View frm pool to die for and hot tub is my fav place to destress every nite.
Cons-no spa which you need to go out to malls for spa and wifi was limited user and someone hacked my wifi and i can only have 1 user using despite can be more than 1. User name of wifi nd to use username of guest check in rather tahn room no itself.
prob for business tarvellers when u have few devices ti log in especially ipad , laptop and company phone will be a hassle which you can only use 1 device only .
Neverthe less the place was amazing clean n comfortable which i dont wish to leave the room at all n sleep all day long. Coming back agai. For the 3rd time and many more as its my preferrd choice in KL

Arvustatud 08 august 2017

Kas see arvustus oli kasulik?
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8,4

Angela alates Malaisia

Paar

Studio Premier

Viibis 2 ööd jaanuar 2017

Great hotel but inconvenient when it comes to in h”

Rooms were fantastic and location was great near KLCC. However, seeing as how there are going to be more occupants during public holidays, it was very inconvenient to find out that the in house dining options were unavailable as well as room service as it was catered by external food vendors/restaurants who are not open on PH. Personally, I feel for a 5 star hotel, the guests should have the option of not going out and being able to eat in if they wish. Everything else, was okay

Arvustatud 07 august 2017

Kas see arvustus oli kasulik?
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8,0

Ahmad alates Malaisia

Rüh

1 magamistoaga luksuslik

Viibis ühe öömai 2017

Nice hotel”

Very close to all Kuala Lumpur place of interest. Good size of apartment.
Cosy interior and nice kitchen

Arvustatud 06 august 2017

Kas see arvustus oli kasulik?
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6,4

kitleng alates Macau

Perekond suurte lastega

1 magamistoaga luksuslik

Viibis 3 ööd juuli 2017

location is good , but reception manner is not ”

the hotel location is good near the KLCC, breakfast is good . but receptionist (the fat one) is lack of smile, speak fast , and my extra bed is not ready, also , the important thing is , the hotel charge $300 deposit from my credit card, after check out have been 3days, I still didnt see they refund the deposit to my card ??

Arvustatud 03 august 2017

Kas see arvustus oli kasulik?
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10,0

Mark alates Uus-Meremaa

Paar

1 magamistoaga, VIP

Viibis 3 ööd juuli 2017

Just excellent ”

Couldn't fault at all , just praise

Arvustatud 03 august 2017

Kas see arvustus oli kasulik?
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9,2

Nasir alates Pakistan

Üksikreisija

1 magamistoaga, VIP

Viibis 2 ööd juuli 2017

Erakordne”

Location is good.Room very clean and big.
Swimming pool is awesome view of city.
Breakfast many variety..recommended

Arvustatud 31 juuli 2017

Dear Nasir, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Vastatud 09 august 2017

Kuva rohkem

Fraser Place Kuala Lumpur

Kas see arvustus oli kasulik?
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8,4

Yuriy alates Tai

Paar

1 magamistoaga, VIP

Viibis ühe ööjuuli 2017

The hotel is fine, but not more”

The only thing we really liked was the bed. Other than that - nothing special. The hotel used to be a really good hotel, however we had smoking smell in the room (though we asked for a non-smoking room), furniture had stains, a few things in the bathroom needed to be fixed. Considering a close location to KLCC park and Petronas towers, it was just fine and not too costy.

Arvustatud 31 juuli 2017

Dear Yuriy, thank you for your comments. We do appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We will look into each issue that you have noted, in an attempt to correct and improve our offerings. We value you as our guest and hope you will continue to choose Fraser Place Kuala Lumpur for your future travel needs. Sincerely,

Vastatud 09 august 2017

Kuva rohkem

Fraser Place Kuala Lumpur

Kas see arvustus oli kasulik?
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10,0

JINGYI alates Hiina

Ärireisija

1 magamistoaga, VIP

Viibis 3 ööd juuli 2017

very friendly staff and very big room”

The room is very big. It has living room, kitchen, lady clothing room, bathroom, king-size, two TV. You can see the KL Tower .
In the kitchen, there are cook ricer, microwave, normal fridge, toast oven, blender, dishes, wine glasses, wine opener, bowl, knife and etc. it's just like a home.

Arvustatud 27 juuli 2017

Dear Jingyi, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us. Sincerely,

Vastatud 09 august 2017

Kuva rohkem

Fraser Place Kuala Lumpur

Kas see arvustus oli kasulik?
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10,0

Weihong alates Singapur

Ärireisija

Luksuslik stuudiotuba

Viibis ühe ööaugust 2016

Excellent as usual”

Best place to stay in KL, comes with a nice rooftop pool

Arvustatud 25 juuli 2017

Dear Weihong, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Vastatud 09 august 2017

Kuva rohkem

Fraser Place Kuala Lumpur

Kas see arvustus oli kasulik?
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10,0

Weihong alates Singapur

Ärireisija

Studio Premier

Viibis ühe öönovember 2016

Good hotel in good location”

right next to KLCC, convenient

Arvustatud 25 juuli 2017

Dear Weihong, Thank you for your review and glad that you have liked our location whereby it is surrounded with all the major tourist attractions. We do look forward to welcome you again at Fraser Place Kuala Lumpur. Regards,

Vastatud 09 august 2017

Kuva rohkem

Fraser Place Kuala Lumpur

Kas see arvustus oli kasulik?
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7,2

Saipunidzam alates Malaisia

Ärireisija

1 magamistoaga, VIP

Viibis ühe ööjuuli 2017

Good place to stay”

It was nice and good to stay but receptionist a bit disappointing/rude in replying for guest (other via call) inquiry

Arvustatud 24 juuli 2017

Kas see arvustus oli kasulik?
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8,0

Chye alates Singapur

Perekond väikeste lastega

Luksuslik stuudiotuba

Viibis 2 ööd juuni 2017

very nice n clean”

place is clean with all I need. nearby does not have much choice of food

Arvustatud 23 juuli 2017

Kas see arvustus oli kasulik?
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7,2

Hwa alates Malaisia

Ärireisija

Luksuslik stuudiotuba

Viibis 4 ööd juuli 2017

Lousy Lift and House Keeping”

The lift is very annoying due to no super duper slow and a bit stuffy! Furthermore, the toiletries had not been replaced after the first day until I made the call to complaint.

Arvustatud 23 juuli 2017

Kas see arvustus oli kasulik?
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6,8

FUI alates Singapur

Ärireisija

Stuudio executive

Viibis ühe ööjuuli 2017

Bed linen unclean. Receptionist not helpful”

I was bitten by bed bugs.
Waited at reception at about 8.20am on 19/7/18, for 15 min standing. The only staff , a Malay lady, was handling another customer. She should help us to get another staff to attend to us but not bothered.

Arvustatud 20 juuli 2017

Dear Fui, thank you for your review. We do apologize for the unpleasant encounter during your check-in which Fraser Place Kuala Lumpur does not condone from its team members. All our staff are well-trained to demonstrate helpfulness, respectfulness and service oriented. Rest assured, that your complaint is taken seriously and we are constantly monitoring our customer care standards.
Again, please accept our apology and we hope that this hasn’t put you off a return stay with us again. Sincerely,

Vastatud 09 august 2017

Kuva rohkem

Fraser Place Kuala Lumpur

Kas see arvustus oli kasulik?
|

7,6

Low alates Singapur

Perekond väikeste lastega

1 magamistoaga luksuslik

Viibis 4 ööd juuli 2017

Väga hea”

No children's play area.
More frequent shuttle bus service.

Arvustatud 17 juuli 2017

Dear Low, thank you for your comments ahd we do appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We value you as our guest and hope you will continue to choose Fraser Place Kuala Lumpur for your future travel needs. Sincerely.

Vastatud 09 august 2017

Kuva rohkem

Fraser Place Kuala Lumpur

Kas see arvustus oli kasulik?
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7,6

Sarah alates Suurbritannia

Perekond väikeste lastega

2 magamistoaga luksuslik

Viibis 3 ööd juuli 2017

Great views”

We have a 2 bed apartment on level 27, fantastic view and balcony. Great pool, breakfast was ok but very crowded.
Apartment was very big and spacious, would def stay again.

Arvustatud 17 juuli 2017

Dear Sarah, thank you for your review. We are extremely happy to know that you have enjoyed your stay in our spacious rooms. Do come again as we are eager to welcome you again at Fraser Place Kuala Lumpur. Sincerely,

Vastatud 09 august 2017

Kuva rohkem

Fraser Place Kuala Lumpur

Kas see arvustus oli kasulik?
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8,8

michael alates Austraalia

Ärireisija

1 magamistoaga, VIP

Viibis 4 ööd juuli 2017

good size rooms well presented”

Enjoyed a week in this hotel but seriously they need to fix the elevators, wasted so much time standing waiting for lifts only to have them go past the floor. Get the staff out of lifts during peak times might help

Arvustatud 17 juuli 2017

Dear Michael, thank you for your review. We apologize that you had to wait for a longer time to use the elevators. We do appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.
Again, please accept our apology and we hope that this hasn’t put you off a return stay with us again. Sincerely,

Vastatud 09 august 2017

Kuva rohkem

Fraser Place Kuala Lumpur

Kas see arvustus oli kasulik?
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7,2

Thanaphol alates Tai

Ärireisija

1 magamistoaga luksuslik

Viibis 4 ööd juuli 2017

Good location ”

Center of KL.
Dirty and smelly pillow.
Air conditioner isn't work properly.
I would rate 6.5/10 this time.

Arvustatud 16 juuli 2017

Dear Thanaphol, thank you for your review. We take pride in our cleanliness and attention to detail, but clearly we were not up to standards on your stay. We will look into this matter and we do appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We look forward to welcome you again soon. Regards,

Vastatud 09 august 2017

Kuva rohkem

Fraser Place Kuala Lumpur

Kas see arvustus oli kasulik?
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9,2

jimmy alates Indoneesia

Perekond väikeste lastega

Stuudio executive

Viibis 3 ööd juuni 2017

nice location and facility”

very slow elevator

Arvustatud 16 juuli 2017

Dear Jimmy, thank you for your feedback. Glad to know that you have liked Fraser Place Kuala Lumpur on the overall and your stay was good except the minor challenge with the elevators. We have taken note on it and we do look forward to welcome you again. Regards,

Vastatud 09 august 2017

Kuva rohkem

Fraser Place Kuala Lumpur

Kas see arvustus oli kasulik?
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10,0

Muhammad alates Indoneesia

Perekond väikeste lastega

1 magamistoaga, VIP

Viibis 3 ööd juuli 2017

Excellent and Awesome to stay”

I really like to stay this hotel.
Location is good.
Food is good.
Environment is good.
Staff is good.
Facilities is good.
Really like this hotel. My kids also really like this hotel. Recommended...

Arvustatud 13 juuli 2017

Dear Muhammad, thank you for your feedback on your recent stay. We are glad that your family had enjoyed the services and facilities of Fraser Place Kuala Lumpur. We thank you once again for recommending us as the choice-of-stay for both leisure and business trip. We look forward to welcome you again. Sincerely,

Vastatud 09 august 2017

Kuva rohkem

Fraser Place Kuala Lumpur

Kas see arvustus oli kasulik?
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8,8

rosman alates Malaisia

Perekond väikeste lastega

1 magamistoaga Grand luksuskorter

Viibis ühe öömai 2017

Spacious apartment, walking distance”

Best location- walking distance to KLCC. Large size of apartment- we stayed in 1 room apartment. Amenity in the apartment is completed. Clean & comfortable stay.

Arvustatud 11 juuli 2017

Dear Rosman, thank you for taking the time to review our property. We are pleased to note that you were satisfied with the level of service, facilities and location of the hotel. We are highly motivated by your words and ensure you that we shall continue to strive for excellence. Your loyalty and support to the hotel is very important to us and we look forward to welcoming you back soon. Sincerely,

Vastatud 09 august 2017

Kuva rohkem

Fraser Place Kuala Lumpur

Kas see arvustus oli kasulik?
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10,0

Alexis alates Malaisia

Rüh

Luksuslik stuudiotuba

Viibis ühe ööveebruar 2017

Worth the money”

Came here few times. Sometimes business sometimes leisure. loved it!

Arvustatud 10 juuli 2017

Dear Alexis, thank you for your review. We are extremely happy to know that you loved Fraser Place Kuala Lumpur on the overall. Your loyalty and support to the hotel is very important to us and we look forward to welcoming you back soon. Sincerely,

Vastatud 09 august 2017

Kuva rohkem

Fraser Place Kuala Lumpur

Kas see arvustus oli kasulik?
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6,8

Thunyathorn alates Austraalia

Ärireisija

Stuudio executive

Viibis 2 ööd juuli 2017

good location”

booked studio executive,got upgrade room as check in staff told. However, the upgraded room is next to the vent of the building next to it.the noise is loud if you are a light sleeper, you cant sleep in that room. the layout is weird somehow. there is another empty room without anything in it that you cant use it for any reason unless you have so many stuffs to put in. Asked for change, got higher floor with same type as booked. smaller but nicer. shower door cant keep water in. normal shower cant work without dripping of rain shower. The sofa need deep clean. I had itching red skin after sitting with shorts. there is ipod dock with cd player but who has first gen ipod now? elevator is very very slow. overall is ok but not up to expectation as Fraser.

Arvustatud 10 juuli 2017

Dear Thunyathorn, we apologize for the series of unfortunate incidences that you experienced during your stay with us. We will look into each issue that you have noted, in an attempt to correct and improve our hotel services. We sincerely apologize once again for this unpleasant experience and hope that you could give us another opportunity to serve you again at Fraser Place Kuala Lumpur. Sincerely,

Vastatud 09 august 2017

Kuva rohkem

Fraser Place Kuala Lumpur

Kas see arvustus oli kasulik?
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8,0

YAHYA alates Omaan

Perekond väikeste lastega

1 magamistoaga luksuslik

Viibis 2 ööd juuli 2017

Nice hotel”

Good hotel with good location.
Very spacious room.
Good food.

Arvustatud 10 juuli 2017

Dear Yahya, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Sincerely,

Vastatud 09 august 2017

Kuva rohkem

Fraser Place Kuala Lumpur

Kas see arvustus oli kasulik?
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6,0

Ko alates Indoneesia

Ärireisija

Studio Premier

Viibis 2 ööd märts 2017

Good location”

Nice stay due to strategic place

Arvustatud 08 juuli 2017

Dear Ko, Thank you for your review and glad that you have liked our location whereby it is surrounded with all the major tourist attractions. We do look forward to welcome you again at Fraser Place Kuala Lumpur. Regards,

Vastatud 09 august 2017

Kuva rohkem

Fraser Place Kuala Lumpur

Kas see arvustus oli kasulik?
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6,0

Luca alates Itaalia

Ärireisija

Luksuslik stuudiotuba

Viibis ühe ööaprill 2017

OK”

good location, large room

Arvustatud 05 juuli 2017

Dear Luca, thank you for your review. We are happy to know that our location and spacious rooms had met your expectations. We look forward to welcome you again soon! Regards,

Vastatud 09 august 2017

Kuva rohkem

Fraser Place Kuala Lumpur

Kas see arvustus oli kasulik?
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8,4

Muhammad alates Bangladesh

Perekond väikeste lastega

2 magamistoaga luksuslik

Viibis 2 ööd juuni 2017

Võrratu”

good

Arvustatud 03 juuli 2017

Dear Muhammad. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Sincerely,

Vastatud 09 august 2017

Kuva rohkem

Fraser Place Kuala Lumpur

Kas see arvustus oli kasulik?
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6,8

Arini alates Indoneesia

Perekond väikeste lastega

Studio Premier

Viibis 2 ööd detsember 2016

QUIET GOOD”

I like the location of the hotel, it's near to the twin tower and surrounded by restaurant. The only catch about this hotel is the staff. When i was staying there i asked the staff for a morning call, and when i finally woke up and went to the door they were trying to open the door but failed because i put the key like chain (that you normally see in hotel/home to open the door a little). No sooner had i opened the door, the staff told me that they would have come into my room to wake us up..... it scared me though i know their intention was merely to do their job, but still i don't like it. Notwithstanding the above, the place is quiet good.

Arvustatud 01 juuli 2017

Dear Arini, thank you for your review and glad that you liked our location whereby it is surrounded with all the major tourist attractions. We sincerely apologize for the unpleasant experience. We truly regret that we didn’t handle things better and have followed up with my team to ensure such a situation does not occur again. Again, please accept our apology and we hope that this hasn’t put you off a return stay with us again. Sincerely,

Vastatud 09 august 2017

Kuva rohkem

Fraser Place Kuala Lumpur

Kas see arvustus oli kasulik?
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10,0

Yong-duck alates Lõuna-Korea

Paar

1 magamistoaga luksuslik

Viibis 3 ööd juuni 2017

The one that I really loved here was a swimming po”

The room is clean and the beds are king and mattress are nice but the pillow was bit high. I was looking for low one but doesn't have.
close to KLCC and twin tower just walk 5 min.
Would stay there again.

Arvustatud 18 juuni 2017

Kas see arvustus oli kasulik?
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6,8

Kunalan alates Singapur

Ärireisija

Luksuslik stuudiotuba

Viibis 2 ööd mai 2017

Customer Service an area of improvement”

I feel the reception and check in staff could improve their approach. Having said that the reception staff at the restaurant are wonderful and to be commended. Better training for the waiting staff would be useful as they seem to be terribly keen on clearing the table while you are in the middle of your meal!
This is a four star place and offers very little pretense.

Arvustatud 18 juuni 2017

Kas see arvustus oli kasulik?
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8,0

MUN alates Singapur

Rüh

1+1 magamistoaga Premier

Viibis 3 ööd juuni 2017

Väga hea”

We had a pleasant stay at this hotel. Location is good as it is within walking distance to KLCC, Pavilion Shopping Mall at Bukit Bintang. I would especially like to thank 2 staff: Mr Abdur who shown us the way (on website) to the Linking Bridge and he had answered all our queries professionally. Another sweet staff is Ms Nuraida, she is cheerful and helpful. The waiters always put on a great smile to welcome everyone for breakfast. I would definitely choose this Fraser Place again if I do come back to KL.

On check-in got a room near building's aircon system which was noisy, after reporting it to manager got a replacement which was perfect. Cozy, quiet, clean.
Hotel location is awesome: close to park, trade center, walk distance (1km) to Changkat area for evening and pubs/clubs for nighttime.

Arvustatud 04 juuni 2017

Kas see arvustus oli kasulik?
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9,6

mathieu alates Austraalia

Üksikreisija

Luksuslik stuudiotuba

Viibis ühe öömai 2017

Grant as always ”

No other similarly priced or rated hotel in KL, that I've tried (& there's been several) ranks comes anywhere near Fraser Place when it comes to matching Value for Money, Location or Rooms.
Thank you once again for another great stay!!

Arvustatud 28 mai 2017

Kas see arvustus oli kasulik?
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9,6

mathieu alates Austraalia

Üksikreisija

Stuudio executive

Viibis 3 ööd märts 2017

I always stay there now”

A frequent traveller to Asia, I often fly Emirates or AisAsia and stop in KL.
After discovering Fraser Place, I've continued to re-book. It's my 3rd visit now and though quite basic in amenities, the rooms are airy, bright and spotlessly clean.
The staff though seldom seen are always at hand as you require them, friendly and helpful.
The facilities are small & neat. One could day they're in proportion to the property. That said, the rooftop pool is relaxing and rarely busy.
I'd like to keep it a secret to ensure I get in each time, but I'd love to see the hotel be rewarded with plenty of bookings because the owners, management and staff deserve the accolades!
I WILL be back to stay in future trips!

Arvustatud 28 mai 2017

Kas see arvustus oli kasulik?
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8,0

LILIAN alates Singapur

Perekond väikeste lastega

2 magamistoaga luksuslik

Viibis ühe öömai 2017

Good Stay”

Suitable for family with young kid....

Arvustatud 26 mai 2017

Kas see arvustus oli kasulik?
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6,8

Paul alates Suurbritannia

Perekond väikeste lastega

Luksuslik stuudiotuba

Viibis 2 ööd mai 2017

Hea”

Needs to improve Internet access...problem for us in the room as single link only

Arvustatud 25 mai 2017

Kas see arvustus oli kasulik?
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6,4

Hidayah alates Singapur

Paar

Stuudio executive

Viibis 2 ööd mai 2017

To reconsider ”

We frequent KL a lot and stayed at no. Of hotels. We thought of giving Fraser place a go since we live Capri By Fraser. Well nothing can beat Capri. Reconsider for the kind of price, u can get a better service. Housekeeping knocked our door at 10am insist to clear the room while we are still inside!! Not acceptable at all.