Know the Rider Code

No one likes rules or having people tell them what to do. We get it. But it’s also true that no one enjoys having their commute disrupted by noisy, rude, or just plain obscene behavior. It’s important to be aware of others while riding DCTA, so we have established a Rider Code of Conduct to help ensure the safety, security, comfort and convenience for all who use DCTA vehicles and facilities. Set an example by being the kind of passenger you would like to ride with by following these simple rules:

Be considerate:

Offer seats to those who many need them

Turn off cell phone ringers and speak at a low volume if you must take a call

Use headphones when listening to electronic devices

Keep your feet off the seats of DCTA vehicles

Refrain from the use of profanity and disruptive or threatening behavior

Only service animals are allowed on DCTA vehicles

Be appropriate:

Shirts and shoes are required

Do not distract the driver or operator of your vehicle

Consumption of any alcoholic beverage or possession of an open container of any alcoholic beverage on DCTA property is strictly prohibited (non-alcoholic beverages are permitted when in a spill proof or screw top container)

Eating on DCTA vehicles is not permitted unless medically necessary

Smoking or chewing tobacco in any form, including electronic cigarettes or vaporizers, is prohibited on DCTA platforms, bus stops, vehicles or facilities

Be safe:

DCTA does not allow unlawfully carried handguns, weapons, or any other items intended for use as a weapon in or on any DCTA facility or vehicle

Explosives, car batteries, flammable liquids, or other materials considered hazardous by the U.S. Department of Transportation are not allowed in or on any DCTA facility or vehicle, except as authorized by DCTA

Report any unusual packages or suspicious activity to authorities or DCTA personnel.

Call 911 to report any emergencies

At DCTA, we want to make sure you have an enjoyable experience while you are getting where you need to go. When in doubt, use the Golden Rule. Or ask your driver – they are there to help. Together, we can follow DCTA’s Rider Code of Conduct and make everyone’s ride pleasant and safe.