March 2013

Brenda Park

Patient Access Department, Main Campus

"Brenda has an outstanding attitude. She is genuine, polite and friendly, and she displays integrity and a stellar work ethic every day." This how co-workers describe March's Star Performer of the Month, Brenda Park.

Brenda has been working at Lowell General for 16 years. She began her career in patient admitting and then transferred to a registration role in the Emergency Department. Brenda was promoted to Patient Access Supervisor of the Emergency Department three years ago, where she takes a hands-on approach in order to streamline the workflow in the 24/7 department. She is always willing to do whatever she can to help her staff, frequently expressing her appreciation through recognition, encouragement or giving a simple "thank you" for doing something extra.

"Promoting Brenda to a supervisory position was one of the best moves we have ever made in Patient Access," says Linette Farris, Manager of Admitting and Emergency Department Registration, main campus. "She knows her department inside and out, has great ideas for improvement and has been an integral part in the planning and opening of the new ED. She is a dedicated employee who is proud to work at Lowell General."

Brenda lives in Tyngsboro with her husband Gary. When she's not working, she enjoys spending time with her two daughters, Ashley and Andrea, working on her flower garden and taking day trips to Newburyport. She also hopes to cross off a trip to Italy from her bucket list in the future.

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