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HP Hardware Support Exchange Service offers a reliable and fast exchange service for eligible HP products. Specifically targeted at products that can easily be shipped and on which customers may easily restore data from backup files, HP Hardware Support Exchange Service is a cost-efficient but still convenient alternative to onsite support.
HP Hardware Support Exchange Service provides a replacement product or part to be delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Next Business Day[1] Onsite Service, and vastly improve your product uptime. With high-quality remote assistance and convenient onsite support available the next business day, help is there when you need it – so you can get back to work.

HP Hardware Support Exchange Service offers a reliable and fast exchange service for eligible HP products. Specifically targeted at products that can easily be shipped and on which customers may easily restore data from backup files, HP Hardware Support Exchange Service is a cost-efficient but still convenient alternative to onsite support.
HP Hardware Support Exchange Service provides a replacement product or part to be delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.

HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.
You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.
Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.

HP User Advisory Support Service gives your technology users access to advice and assistance for printing products and popular software applications, including multivendor Web browsers, word processing, antivirus, and mail applications from major vendors such as Microsoft, Adobe, and Netscape.
User Advisory Support (UAS) Service provides you with a single source of end-user telephone or Internet technical support for printing products and a wide range of multivendor business software packages. UAS includes advisory support and technical assistance on the features and usage of printing products and software business applications and utilities running in Microsoft operating-system environments. UAS is available in two service options for eligible products. For details, see “Coverage windows” in Table 1.

HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.
You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.
Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.

This HP service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.
You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.

HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to
improve product uptime.
You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and
coverage window combinations in various durations to address your specific service needs.
Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to
help return the hardware to operating condition within a specified timeframe.

HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to
improve product uptime.
You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and
coverage window combinations in various durations to address your specific service needs.
Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to
help return the hardware to operating condition within a specified timeframe.

* HP is not liable for pricing errors. If you place an order for a product that was incorrectly priced, we will cancel your order and credit you for any charges. In the event that we inadvertently ship an order based on a pricing error, we will issue a revised invoice to you for the correct price and contact you to obtain your authorization for the additional charge, or assist you with return of the product. If the pricing error results in an overcharge to you, HP will credit your account for the amount overcharged.

** Lease products available through Hewlett-Packard Financial Services Company (HPFS) to qualified commercial customers in the U.S. and are subject to credit approval and execution of standard HPFS documentation. Lease prices shown are based upon HPFS’ current lease rates for premium risk rating customers (as determined by HPFS in its sole discretion). All customers may not qualify for this pricing. HPFS lease rates may vary depending upon HPFS’ credit review and approval of the customer and the transaction. Other restrictions may apply. HPFS reserves the right to change or cancel this program at any time without notice.

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