Issues and Concerns

OPSB provides help and guidance to the parents/guardians of children attending OPSB our schools. If you have questions or have a concern regarding a student and/or his/her school, it is very important to OPSB that families receive the information and guidance they need. Whenever possible, OPSB believes student and parent concerns regarding any school-related matter should be addressed and resolved at the school level. If you are unclear on how to seek resolution related to your concern, please contact Cathy Chase (cathy_chase@ospb.us or 504-304-5675).

For OPSB Direct-Operated Schools

(Franklin Elementary, Bethune, Jackson, McDonogh 35)

To have your issue handled most effectively and efficiently, please follow these two steps.

Step 1: Contact your school’s Principal or CEO.

Contact information for all OPSB Network Principals/School Leaders/CEO’s can be found here.

Step 2: Contact OPSB’s Parent Family and Community Engagement Specialist.