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Demonstration Video

Watch the 10 minutes quick start video to see a demonstration of the dashboard,manuals, sourcing report and other features.

Starter Package 2018 Content Overview4 Part Import Manual

Part 1: Draft Product Specification

Get your product right, the first time. Learn how to prepare product specifications, bill of materials, label files, design files and other attachments that you need for your custom designed (OEM) or private label (ODM) product.

This is covered

1.0 Introduction

1.1 Research product Specifications

1.2 Create Product File Package

1.3 Research Product Regulations

1.4 Create Label Files

1.5 Create Design Files

1.6 Task List

1.7 Attachment: Pricing Your Product

1.8 Attachment: Calculate Your Costs

1.9 Attachment: Setting Your Timeline

1.10 Attachment: Private Label Products

1.11 Attachment: Product Packaging

1.12 Attachment: IP Protection

1.13 Attachment: File Formats & Measurements

Template 1A: Product Specification Document

1 Video Walkthrough

Part 2: Supplier Sourcing

Identify qualified suppliers, and avoid scammers. This is a step by step supplier sourcing system, guiding you from shortlisting suppliers on Alibaba.com and Globalsources.com, to communication tools and supplier verification.

This is covered

2.0 Introduction

2.1 Create Supplier RFQ File

2.2 Create a Supplier Shortlist

2.3 Send RFQ File Package to Suppliers

2.4 Supplier Verification

2.5 Final Supplier Selection

2.6 Task List

2.7 Attachment: Trade Shows in China (Mainland) & HK S.A.R

2.8 Attachment: Guide to Communicating With Chinese Suppliers

2.9 Attachment: Guide to Price Negotiation

2.10 Attachment: Factory Inspections

Template 2A: Supplier RFQ

Template 2B: RFQ Overview

Template 2C: Supplier Letter

Email Template #1: RFQ

3 Video Walkthroughs

Part 3: Sample Order

Get a prototype of your custom designed product, or a private label sample with your logo – to test your supplier’s capability to reach your quality requirements. This part covers everything you need to go from design drawing to a product sample in your hand.

This is covered

3.0 Introduction

3.1 Create Sample Order Sheet

3.2 Non-Disclosure Agreement (NDA)

3.3 Sample Production

3.4 Task List

Template 3A: Sample Order Sheet

Template 3B: Non-Disclosure Agreement

Template 3C: Sample Revision Overview

Email Template #2: Sample Order Sheet

1 Video Walkthrough

Part 4: Payment, Production & Quality Control

Don’t fall at the finish line. In this part, you will learn how to draft a sales contract, managepayments, quality control and lab testing – to ensure that your products are made according to all your quality requirements. On time, and on budget.

Shipping, Customs & Taxes (US & EU)

Understand the shipping and customs clearance process in the United States & the European Union​ from start to finish. Follow a trusted plan of action to get your products where they need to go, without getting scammed or getting overcharged on shipping:

This is what you will learn

5.0 Introduction

5.1 Incoterms

5.2 FCL and LCL

5.3 Containers

5.4 Shipping Costs

5.5 Freight Documents

5.6 Restrictions and Regulations

5.7 Export Packaging

5.8 Insurance

5.9 Common Frauds

5.10 Air Freight

5.11 Import Duties

5.12 Other Taxes and Fees

5.13 Attachment: Customs & Tax Calculation

5.14 Attachment: Shipping and Customs Checklist

5.15 Attachment: Contact Details

1 Video Walkthrough

Product Compliance Guide

Failing to comply with all mandatory product regulations can ruin your business. In this module, you will learn how to assess all mandatory safety standards, chemical and heavy metals restrictions, labeling, documentation and testing requirements.

This is what you will learn

7.0 Introduction

7.1 Regulatory Overview

7.2 United States

7.3 European Union

7.4 Compliance for imported products

7.5 Supplier Compliance Check

7.6 Compliance Checklist

7.7 Task List

7.8 Attachment: Label Files

7.9 Attachment: Document Samples

2 Video Walkthroughs

Document & Label File Templates

Template 1A: Product Specification Document

Template 2A: Supplier RFQ

Template 2B: RFQ Overview

Template 2C: Supplier Letter

Template 3A: Sample Order Sheet

Template 3B: Non-Disclosure Agreement

Template 3C: Sample Revision Overview

Template 4A: Sales Agreement

Template 4B: Quality Control Checklist

Product Compliance: Label File Templates

Product Compliance: Document Samples

Email templates

Video Walkthroughs

Video 1: Create Product Specification

Video 2: Supplier Sourcing

Video 3: How to use Alibaba.com

Video 4: How to use Globalsources.com

Video 5: Sample Orders

Video 6: Payment, Production & Quality Control

Video 7: Shipping & Customs (EU / USA)

Video 8: Product Safety

Video 9: Ensuring Compliance

Extra Services

Access all the services you need to successfully launch your product, from payments to international freight – all from one online dashboard.

Notice: The Extra services are optional and accessible only to Starter Package customers. You are not required to purchase any extra services to fully enjoy the benefits of the Starter Package.

Online ConsultingTickets Included in the Starter PackageFrom $29 / Extra Support TicketGot questions about product regulations or shipping? Submit a ticket online, and get all your questions answered within 24 hours by our experts.

PaymentsFree international transactions for 1 year Included in the Starter PackageSave up to US$300 / yUse our payment partner to save hundreds of dollars, and time, when paying your suppliers in China and other countries in Asia.

Book Shipping$100 discount included in the Starter PackageGet Free QuoteGet free air freight and sea freight quote via our partner platform, and a US$100 discount on your first shipment.

1 ON 1 CALLSpeak to one of our team members directly on the phoneFrom $129 / CallDo you need expert guidance or feedback, and want to speak to one of our team members directly on the phone? Order your tickets (30 min per ticket) and book a call.

DESIGN SERVICESGet an introduction to product designersGet Free QuoteNeed help creating a design drawing or techpack? We give you access to professional designers that can help you bring your idea to market.

Important Notice: The Startup and Business versions of the Starter Package includes the Online Consulting and Sourcing Report extra services. However, you can decide to order additional ‘tickets’ at a later stage. Please read the FAQ at the bottom of this page for more information.

Online Consulting

Get access to your very own personal consultant, guiding you from A to Z through the process – and answering all your questions about shipping, supplier sourcing, price negotiation and much more. Simply login and submit a ticket on the site, and we’ll get back to you within 1-2 working days.

Login at www.chinaimportal.com/my-account

Ask us any questions about buying from Asia

Get a reply within 1 to 2 working days (excluding holidays)

Sourcing Report

Do you need help finding qualified suppliers? You can order a Sourcing Report, directly from the Dashboard on the website, and we will get back to you with a Supplier Report in PDF format.

Order your Sourcing Report via the online Dashboard. The PDF Report is delivered within 3 working days by email and contains key company details about each supplier.

Frequently Asked Questions

Starter Package

I would like to speak to you on the phone. How can I get in touch with you?

Which Product Category (i.e., Electronics) of the Starter Package should I get?

Get the product category that is the most related to your product. Below follow a few examples:

Power Banks: Electronics

Sportswear: Apparel & Textiles

Fitness Equipment: All Categories

What is included in the ‘All Categories’ version?

The All Categories version can be broadly applied to any product category. It is the right choice for you, if none of the other product categories are suitable.

Which Version (i.e., Startup) of the Starter Package should I get?

We created the three versions of the Starter Package, with three different buyers in mind:

Package

Customer Profile

Basic

This is the free version, that gives you access to the basic tutorials and task lists. In addition, you can also book quality control, lab testing and shipping – and access the forum.

Startup

This package includes everything in the Basic Package, the Shipping & Customs Manual and the Product Regulations Module. In addition, you get 3 monthly support tickets – enabling you to get guidance step by step through the process by our team of experts. Finally, you will also get a Supplier List (PDF) for any product category.

Business

This includes everything in the Startup Package, but comes with an unlimited number of monthly support tickets. As such, you can ask us how many questions you want as you go through the process using the Import Manual. In addition, you will get 5 x Supplier Lists (PDF) in any category.

Can I change from one product to another (i.e., All Categories to Watches)

If you are not satisfied with your order, or for any other reason want to change, we will give you access to another product, without extra cost. All you need to do is to email us.

Can I upgrade from one version of the Starter Package to another?

Yes, you can upgrade at any time. You will only need to pay the difference.

Will I be able to launch a product after applying the process?

The concept of the Starter Package is to guide you step by step, through the sourcing and product development process, to the point where you have a product, that can be legally sold in your market. While there are no guarantees for this outcome, this is the intended result.

Do you guarantee that I will succeed if we follow the manuals and guides in the Starter Package?

No, each product and situation is different. We provide a framework that simplifies a relatively complex procedure, but we don’t offer any insurance or guarantee for success. This also apply product regulations, customs processes and tax rules that can change at any given time. We cannot guarantee that the information is kept up to date in real time. As such, we advice our customers to consult local authorities, and lawyers, in addition to applying the process covered in the Starter Package.

Do I need any previous experience or skills before using the Starter Package?

No. As a beginner, you can rely on the tutorials and task lists to get through the process.

That said, we insist that you request assistance on a very frequent basis, using the Online Consulting system, if you are an absolute beginner.

We’d hate to see you fail launching a successful product.

What software or equipment do I need to use the Starter Package platform?

All you need is access to a computer, phone or tablet. Everything is managed online, from your account on Chinaimportal.com.

Will I get access to the content directly after placing my order?

All tutorials, downloads, videos and other features are available directly after you’ve placed your order. It works just like Netflix.

How long will I have access to the Starter Package?

You will have Lifetime access to the Starter Package.

Do you have testimonials from other customers?

What kind of customers are you working with?

Most of our customers are small to medium sized businesses, based in Europe, USA and the Asia Pacific region. However, we are also working with startups and small businesses in Latin America, the Middle East and Africa.

Online Consulting

What kind of questions can we ask using the online consulting system?

We can answer your questions related to import products from Asia, including those about:

Private labeling and branding

Product development

Supplier sourcing

Product regulations, document and labeling requirements

Payments and fraud prevention

Quality control and lab testing

Shipping, customs and taxes

How long does it take to get a reply?

We normally reply within 24 hours, excluding holidays and weekends (Saturday and Sunday).

How much can I use the Online Consulting system?

The number of tickets you can use depends on which Starter Package you purchased:

Basic: Not Included

Startup: 3 Tickets per Month

Business: Unlimited

How do you define ‘1 ticket’?

A single ticket is defined as one or several questions, related to a specific topic. For example, you may send several questions related to the same topic, within one ticket. However, unrelated questions or other requests requires that you open a second ticket.

That being said, we are flexible, but must limit the usage to deliver a quality service for a reasonable price.

How many suppliers are listed in the report?

How long does it take to process the order?

Do you contact the supplier and/or negotiate our order?

No, we don’t contact any of the suppliers. We make the selection based on the assessment process explained in the 4-Part Import Manual.

Once delivered, what should I do with the report?

You shall continue the process by contacting the suppliers, and requesting quotations. You must follow the process in the 4-Part Import Manual.

Where can I order a Sourcing Report?

Directly from the Dashboard. Click on the “Sourcing Report” icon and you will be directed to an order form.

How many Sourcing Report tickets do I have?

Basic: Not included (0 Tickets)

Startup: 1 Ticket

Business: 5 Tickets

Can I order more Sourcing Report tickets?

Yes, the following price list apply for purchasing additional tickets:

1 Ticket: US$79

3 Tickets: US$149

5 Tickets: US$199

Supplier Check System

Why do I need the Supplier Check System?

The Supplier Check System can help you to categorize suppliers into the following categories:

Excellent

Qualified

Average

Not Qualified

The system is tweaked according to the industry. Hence, a supplier that may be classified as Excellent in one industry (or product category) may be only Average in another.

The Supplier Check System shall be used together with the sourcing process explained in the 4 Part Import Manual.

How do I use the system?

The system is based on data entered by the user, which includes, for example, the registered capital and the year of registration. This information can be found for free on various company websites.

In addition, the user is requested to answer a few questions about the supplier, and the information they present.

Based on the answers and information provided by the user, the system then makes a points assessment.

A Supplier Assessment Report is then automatically generated and delivered by email to the customer (the report will be delivered to the email address provided during the purchase of the Starter Package).

How can I access the Supplier Check System?

The Supplier Check System can be accessed by all customers from the ‘My Account’ section on Chinaimportal.com. Thus, you must order a Starter Package and login before it can be used.

Do I have permanent access to the Supplier Check System

At this point, we have no plan to limit the system by either access time or usage.

Can the Supplier Check Reports be saved and stored for future usage?

Yes, the reports are automatically delivered by email.

Payment Methods

Can I pay with my Visa or MasterCard?

Yes, we offer credit card payments through PayPal or Stripe. Customers based in certain countries may be required to create a PayPal account in order to make a Credit Card transaction. This is free and only takes a moment. You just need to add your email address and agree with Paypal Terms of Service. With Stripe, you don’t need to create an account.

Can I pay with PayPal?

Yes, you can pay with your balance, bank account or credit card through PayPal.

Do you offer a safe payment method?

Yes, all payments are processed by PayPal or Stripe, which use an SSL certificate to encrypt your data.

Will I receive an invoice for my company?

Yes, it’s delivered together with the payment confirmation email.

VAT (United Kingdom & EU Customer Only)

My company is based in the United Kingdom, do you charge VAT?

ChinaImportal.com is owned and operated by Asiaimportal (HK) Limited, based in Hong Kong. We don’t charge VAT on orders from UK businesses, as of today. However, your company must be registered for VAT and you must enter your VAT number during the checkout in order to buy a Starter Package.