Answered By: Paul Landers

Last Updated: Jun 13, 2017Views: 21

If you did not end your previous OVID session by deliberately clicking the Logoff link (see screen shot below), OVID may deny future access, and may display an "encrypted URL timeout" message. In most cases, just make certain that both the username and password fields are blank, then click CONTINUE or LOGIN.

If you still cannot access OVID, clear your web browser's cache and cookies, then close and reopen your web browser.