Q: Without this security labels, whether or not licensed to buy today on my Bluetooth headset ?
A: Our mainland Bluetooth headset has licensed the product box MORUL of official anti-counterfeiting labels , if not this tab , you purchased the product may be fake.

Q: How can I find security labels ?
A: You can find the security label as shown on the product packaging , opened the surface you can see the 16 product ID .

Q: The first time I did not catch the query , whether the query again ?
A: Yes, the system will tell at what time (XXXX XX XX XX day point XX points ) of the Code has been inquired .

Q: When my query , the system tells me the number is invalid, how to do ?
A: 1 ) may be input errors, please re-enter your check back . ( Special note: Please make sure whether it is because the intensity is too large scratch , some digital blur cause recognition errors , characters such as 0,8,9 . )
2 ) according to the number on the security label inquiries, please call 4006602365 security official ,

Q: I bought a security label on the Bluetooth headset has been scratch , whether it has been used ?
A: Please check with merchant.

There are some cases , due to the reasons of packaging , the label may be damaged . You can contact the merchant or you can judge for yourself here: inquiry about, whether this code is genuine. If you have a query had been before this code , the query time will be earlier than the time of your purchase , you can contact with the business. In terms of headphones , please charge after boot , if headset in pairing mode , you can illustrate this headset is new.