Sales & Catering Coordinator

Swissôtel Chicago is a luxury 4 star/4 diamond hotel with 662 rooms and suites located in the heart of downtown Chicago. Inspired by our brand pillar, Vitality , our Swissôtel Chicago family is united by a common vision to re-engage, re-inspire and re-vitalize our commitment to delivering quality service, building quality relationships and living quality lives.

At Swissôtel Chicago, we put the emphasis on our people. We are extremely proud of our Vitality initiatives and offer a variety of wellness programs for our Colleagues, who - in turn - aspire to bring quality of life into our guests' lives. Our goal is to provide a motivating and rewarding environment that attracts talented individuals who wish to develop their careers within a culture that values creativity and innovation in order to execute winning results aligned with our Vitality vision.

Sales & Catering Coordinator

Scope of Position:

Support assigned Sales, Catering and/or Conference Services Managers with all administrative functions to include daily support and weekly and monthly report management in a timely, accurate fashion. Assist assigned Managers in achieving individual and team revenue goals. We are seeking a candidate who works well in a team environment with a strong administrative skill set with the ability to multitask and prioritize independently.

Monitor customer RFP requests and assign to appropriate Manager for follow up as needed

Reception Phone shifts to monitor incoming calls and service requests

Support housing and reservations as needed

Requirements

Qualifications:

We are looking for a well-organized and creative candidate with excellent communication and interpersonal skills, who is able to display a "quality in life" and work in a dynamic environment. In addition, the candidate should possess:

1 year in related and/or equivalent sales experience

Bachelor's Degree or 2 year degree from accredited university

Strong administrative skill set and ability to handle a full workload

Position will support multiple managers so must be able to prioritize and multitask

Working knowledge and experience with Microsoft office - word, excel, PowerPoint along with Opera Property Manager.

Experience with Opera Sales & Catering an asset

Clear, proper written communication skills

Professional, polished verbal presentation skills

Solid track record of regular and prompt attendance

Proven time management and organization skills

Attention to detail

About Swissôtel Chicago's Community Outreach

Our colleagues are passionate about connecting to the world and to others. We extend this passion to our Chicago community through our partnership with SOS Children's Villages Illinois, a family focused organization that strengthens broken families, brings education and provides a safe and positive environment for underprivileged children. What started as a fundraising campaign quickly evolved into a heart campaign, giving hope to children, who were once less-fortunate, and showing them that we are dedicated to providing a brighter future.

About Chicago

Famous for blues, jazz, comedy, shopping, and dining - Chicago is situated in the hub of the Midwest. Our picturesque skyline ascends the waters of huge Lake Michigan - a first impression that soon reveals world-class museums of art and science, miles of sandy beaches, huge parks and public art and perhaps the finest downtown collection of architecture in the world.

About Swissôtel Hotels & Resorts

Swissôtel Hotels & Resorts got its start in Switzerland, a country known for big mountains and equally high standards of living. Its contemporary Swiss style and locally inspired flair attracts business and leisure travelers who enjoy high-end hotels but prefer fresh innovation to stale pretension. Conveniently located where travelers want to be, Swissôtel provides guests with the opportunity to stay in the heart of city centers worldwide where access to business and shopping districts are right around the corner. Swissôtel properties can be found in over 30 well-located properties around the world, with many more in development.

As guests of the world, every Swissôtel upholds Swiss sustainability standards. In fact, Swissôtel has a mission: to treat guests, team members, and the environment with equal respect. Swissôtel is now part of AccorHotels, a world-leading travel & lifestyle group and digital innovator offering unique experiences in more than 4,000 hotels, resorts and residences around the globe. But no matter how international Swissôtel becomes, just like the country it was founded in, it remains a small hotel at heart.

Work Permit:
Applicants who do not already have legal permission to work in the location of this job will not be considered.

Management Position: No

Description

Vitality

Be Bold, Be Inspired, Be You

Swissôtel Chicago is a luxury 4 star/4 diamond hotel with 662 rooms and suites located in the heart of downtown Chicago. Inspired by our brand pillar, Vitality , our Swissôtel Chicago family is united by a common vision to re-engage, re-inspire and re-vitalize our commitment to delivering quality service, building quality relationships and living quality lives.

At Swissôtel Chicago, we put the emphasis on our people. We are extremely proud of our Vitality initiatives and offer a variety of wellness programs for our Colleagues, who - in turn - aspire to bring quality of life into our guests' lives. Our goal is to provide a motivating and rewarding environment that attracts talented individuals who wish to develop their careers within a culture that values creativity and innovation in order to execute winning results aligned with our Vitality vision.

Sales & Catering Coordinator

Scope of Position:

Support assigned Sales, Catering and/or Conference Services Managers with all administrative functions to include daily support and weekly and monthly report management in a timely, accurate fashion. Assist assigned Managers in achieving individual and team revenue goals. We are seeking a candidate who works well in a team environment with a strong administrative skill set with the ability to multitask and prioritize independently.

Monitor customer RFP requests and assign to appropriate Manager for follow up as needed

Reception Phone shifts to monitor incoming calls and service requests

Support housing and reservations as needed

Requirements

Qualifications:

We are looking for a well-organized and creative candidate with excellent communication and interpersonal skills, who is able to display a "quality in life" and work in a dynamic environment. In addition, the candidate should possess:

1 year in related and/or equivalent sales experience

Bachelor's Degree or 2 year degree from accredited university

Strong administrative skill set and ability to handle a full workload

Position will support multiple managers so must be able to prioritize and multitask

Working knowledge and experience with Microsoft office - word, excel, PowerPoint along with Opera Property Manager.

Experience with Opera Sales & Catering an asset

Clear, proper written communication skills

Professional, polished verbal presentation skills

Solid track record of regular and prompt attendance

Proven time management and organization skills

Attention to detail

About Swissôtel Chicago's Community Outreach

Our colleagues are passionate about connecting to the world and to others. We extend this passion to our Chicago community through our partnership with SOS Children's Villages Illinois, a family focused organization that strengthens broken families, brings education and provides a safe and positive environment for underprivileged children. What started as a fundraising campaign quickly evolved into a heart campaign, giving hope to children, who were once less-fortunate, and showing them that we are dedicated to providing a brighter future.

About Chicago

Famous for blues, jazz, comedy, shopping, and dining - Chicago is situated in the hub of the Midwest. Our picturesque skyline ascends the waters of huge Lake Michigan - a first impression that soon reveals world-class museums of art and science, miles of sandy beaches, huge parks and public art and perhaps the finest downtown collection of architecture in the world.

About Swissôtel Hotels & Resorts

Swissôtel Hotels & Resorts got its start in Switzerland, a country known for big mountains and equally high standards of living. Its contemporary Swiss style and locally inspired flair attracts business and leisure travelers who enjoy high-end hotels but prefer fresh innovation to stale pretension. Conveniently located where travelers want to be, Swissôtel provides guests with the opportunity to stay in the heart of city centers worldwide where access to business and shopping districts are right around the corner. Swissôtel properties can be found in over 30 well-located properties around the world, with many more in development.

As guests of the world, every Swissôtel upholds Swiss sustainability standards. In fact, Swissôtel has a mission: to treat guests, team members, and the environment with equal respect. Swissôtel is now part of AccorHotels, a world-leading travel & lifestyle group and digital innovator offering unique experiences in more than 4,000 hotels, resorts and residences around the globe. But no matter how international Swissôtel becomes, just like the country it was founded in, it remains a small hotel at heart.