proven administrative professional in the medical
industry, efficient in creating and maintaining a positive flow of work by
utilizing what resources and facilities are available to maximize efficiency. long-respected for advanced abilities in medical
office administration, business development, service knowledge, client relations
and account management. outstanding blend of expertise in staff leadership,
communication with physicians and clinic representatives, creative problem
solving, and driving projects to meet strict timelines. excels at building
relationships, fusing resources, and advancing organizational directives
through innovative programs and initiatives.

account management / business development / strategic
planning

relationship management / professional services / quality
assurance

team building & motivation

career history

qtc
medical services, atlanta, ga

quality assurance specialist, 06/2008 c present

directed the professional success of 5-member staff during
two-year tenure with the organization.

assess and understand medical and psychiatric reports and
determine if procedures were properly followed.

modify reports as necessary to obtain compliance with qtc and va
established standards.

skillfully advised medical doctors on ways that reports could
adhere even closer to the standards of the company.

interact with claimants during paperwork processing phase and
address claimants concerns with the status of individual cases.