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16 Strategies & Metrics 1. Employer Engagement – Grow Demand for Certificates Employers must aggregate their voices around competency-based credentials to drive improvements in their talent supply chains. We will monitor and report two measures: Employer Letters of Commitment – Letters will be collected and viewable on the website by state and county. Employer Experiences – Case studies, job postings, and news clips will be collected and viewable on the website by state and county.

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18 Employer Use of the NCRC: What the NCRC is What the NCRC is not How to use it correctly

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19 The Best People are Willing and Able to do the work that needs to be done. What evidence should you include in your hiring process so that you hire the best people? What evidence is highly predictive of workplace performance?

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23 Evidence-Based Hiring Process “Employers work to make things predictable, uniform, and certain. Predictability, uniformity, and certainty are universal goals of executives. The NCRC does this for the hiring process.” Mac MacIlroy, Past President Michigan Manufacturing Association, 2008

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24 No one is going to push top talent in your door. You need to manage your talent supply chain just like any other supply chain.

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48 Strategies & Metrics 2. Skill Building – Grow Workplace Relevant Skills via Focused Learning Educators must lead the rebuilding and improvement of our adult learning infrastructure so that we address the skills gap – the shortage of individuals with essential workplace relevant skills. We will monitor and report two measures: Learning Activity – We will monitor and report activity in learning experiences that have been shown to be effective in building essential skills. Learning Results – We will collect learning results (improvements in certificate levels) and report them on the website.

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51 Strategies & Metrics 3. Skill Certification – Grow the Talent Supply Competency-based certificates are a measure of talent. The total number of certificates reported will be based on two sub-measures: Registered Certificates – We will monitor and report registered certificates based on data reported on ACT’s website. Non-registered Certificates – We will monitor and report non-registered certificates from official CRC program websites. The certificate data must be publicly available with some level of transparency to be included.

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57 Strategies & Metrics 4. Advocacy – Citizens Collective Action to Drive System Change Concerned citizens must aggregate their voices around workplace relevant skills to drive improvements in their regional talent supply chains. We must come together, learn from each other, and support each other so that we maximize the results of our collective efforts. We will monitor and report two measures: Advocates – Individual advocates can “sign up” on the website. Public contacts are viewable on the website by state and county. Website Activity – We will monitor and report website activity as an indicator of peer to peer learning that is occurring as a result of the Advocates.

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64 Strategies & Metrics 5. Support – Assist States and Regions to Design and Lead Change The Advocates will provide educational opportunities and offer technical assistance to states and regions that want to actively participate in the national certificate movement. The Advocates will engage in three kinds of activities: Develop a Leadership Sense of Urgency – Advocates. Help States Develop Transformation Strategies – Institutes. Support State Implementation – Employer councils.