Vodafone Buy Back

About

Vodafone is a telecommunications company and one of the most popular and well established mobile phone networks in the UK today. Every year, they sell millions to consumers all over the world, and have now come up with a new way of recycling out-dated and unwanted mobile phone handsets.

Mars Spiders worked together with Vodafone Buyback to provide consumers with an easy and swift way of doing this through app development.

Challenge

Vodafone Buyback is a new and simple service in which customers, new and existing are able to sell their old phones back and is powered by Mobile Phone Xchange – one of the top recyclers of mobile phones. This emerging app would allow consumers to improve the way they dispose their old phones in an environmentally safe way with the advantages of getting their money back in the process with speed and accessibility.

Outcome

In the diagram above, it shows how Buyback works using an image cycle to explain the process. Using the simple images while utilising the well-known Vodafone colour scheme of red and white, it is pretty self-explanatory what the user would need to do.

Step 1: The user will begin at the start button, red and bold on the right hand side.

Step 2: Company is able to calculate the value of the phone you want to sell, with a selection of different payment options available.

Step 3: Within 24 hours, you will be given a return pack containing a tracking number, an envelope and order information. Here, the details of selling and returning phones are explained to the customer.

Step 4: Payment will be received. Vodafone Buyback assures you that payments will not be delayed.

Based in the tech heart of London digital agency Mars Spiders are your go to mobile design and development experts. Fuelled by cutting edge scientific innovation we dream big ideas and design, code, deliver and market the most stylish and refined experiences across any device and platform. Mars Spiders always goes the extra mile for our clients; professionals like you embrace our services, corporate and Startup alike.