5 Tips to Find an Auto Repair Shop You Can Trust

Posted on 1/9/2017

When you experience car trouble, it’s important to have it fixed quickly. Many Gaithersburg residents need their cars on a day to day basis to go to work, run errands, and care for their families. This is why it’s so important to have an auto repair shop you trust before problems arise. Still, many drivers find it difficult to know how reliable an auto repair shop really is. To help ensure you find the best Gaithersburg, MD auto repair shop for your vehicle we have created a short list of tips for you to review. 1. Ask for Recommendations. Friends and family are a great source for knowing which auto repair shops are most reliable. Considering that these are the people that care about you the most, you can trust that you are receiving an honest review. Word of mouth reviews allows you to have your vehicle repaired without having to pay excess repair fees or falling into any scams. 2. Find an Auto Repair Shop Prior to an Emergency. When you need an urgent car repair, it’s unlikely you will take the time to compare auto shops. Instead, shop around before things go wrong. Use opportunities like changing your oil, having your brakes checked, or other routine maintenance jobs to see how you like an auto repair shop before hiring them for a major repair. This is also a great time to analyze a repair shops customer service. 3. Consider More than Pricing. Many drivers consider low costs to be a strong reason to hire a repair shop, however, this isn't always the case. In many instances, a repair shop may charge more because their shop uses specialty computers or equipment to repair vehicles. In other cases, higher costs also mean a shop's mechanics have received special training or are certified experts. 4. Feel Free to Ask Questions. Want to know about a repair shops credentials, experience with a specific type of car or customer service? Feel free to speak with an auto repair technician prior to making any decisions on where to bring your car. Not only will having your questions answered bring you peace of mind, but you will also get a good feel of the kind of customer service they offer by how your questions are answered. 5. Check Reviews Online. When in doubt, visit a trusted website to check out online reviews on an auto repair shops service. Keep in mind, most of these reviews are anonymous, so not all can be taken at face value. However, a majority of reviews going in one direction or the other should give you a fair idea of the type of quality an auto repair shop provides. We understand that dealing with car issues is stressful. That's why at Auto Clinic Care we pride ourselves on providing our customers with honest work done in a professional and time efficient manner. We invite you to speak with one of our auto service technicians today or by visiting us in person at 5531 Nicholson Ln Ste A, Rockville, MD 20852.