Home installation Lounge forum: Question about a cablet outlet and cable modem

Hi everyone, I hope this is in the right place. I am not entirely sure how to phrase my question as I am not the homeowner in this house and so I don't know exactly what our wiring scheme is.

We have a cable modem hooked up in my mom's study to a cable wall outlet. We have wireless internet from the modem & router in there. I need to move the modem & router to the other side of the house, closer to mine and my siblings' rooms. I moved it into my room tonight but the modem didn't connect to the internet. It turned on, but the only light besides the power light was the DS light, flashing. The US, Online, and Link lights never came on. The router was able to broadcast our network, but no one could connect to the internet as it was not available.

I moved the modem to the other cable jack in my room which normally has the TV cable hooked up to it, but it still did not receive internet. Same thing with the TV cable in the kitchen. It seems that the only cable outlet in our house that provides internet connection to the modem is in the worst place. (No one uses internet on that side of the house; all of us internet users are on the opposite side of the house.)

So my question is, how do I make the cable outlet in my room (either the one behind my desk that has never connected to anything or the one that is usually connected to the TV) provide internet connection?

Our provider is Knology, I believe. I can get specifics if needed, but this seems like more of a generalized question than a router/modem-specific issue.

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Track this thread and email me when there are updates.Please read before posting

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Old Thread Warning!

This thread is more than days old. It is very likely that it does not need any further discussion and replying to it will serve no purpose. However, if you feel it is necessary to make a new reply, you can still do so.

I am aware that this thread is old, but I still want to post a reply.

Checkbox must be checked in order to post in this old thread.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Track this thread and email me when there are updates.Please read before posting

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Old Thread Warning!

This thread is more than days old. It is very likely that it does not need any further discussion and replying to it will serve no purpose. However, if you feel it is necessary to make a new reply, you can still do so.

Track this thread and email me when there are updates.Please read before posting

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Old Thread Warning!

This thread is more than days old. It is very likely that it does not need any further discussion and replying to it will serve no purpose. However, if you feel it is necessary to make a new reply, you can still do so.