X1 DVR Specs

[ Edited ]

For those who are having issues and thinking it may or not be a signal issue here's how to check1. Hold down exit button for more than 5 seconds2. Press the down arrow twice3. Press 24. Down to system and right arrow to page 5 of 9Downstream received should be between 8 and -8Downstream SNR should be over 35Upstream Power should be between 35 and 51As always all systems are different but those ranges should stay pretty close or identical in eachIt's a little tricky getting in, it may take a few tries

Re: X1 DVR Specs

I'm on 8/2/13 firmware, and we have been missing recordings lately. Many of my wife's recordings are not recording (although the red record button shows in guide next to them prior to the show starting). The shows that don't record happen to be during primetime, coincidence?

Signal levels as of now --

Downstream Rcvd Power: +5.8 dBmV (seems high?)

Downstream SNR: 37.3 dB

Upstream Power: 48 dBmV

Anything peculiar with my signals, Andrew? They seem to be in spec, just wondering if weak signals (maybe during primetime only) could cause recordings to be missed?

Cable company's are responsible for adding the operating system & box's UI, so some of the cabilities apparently are not implimented in Comcast's X1.

Interestingly enough per Pace's new releases, Tivo built an OS including a Tivo based UI (with same or similar X1 features) for this same Xg1 box and began distributing the boxes to several Cable companies way back, (2011?).

Re: X1 DVR Specs

I have one x1 box, I believe the second is x1 hd set-top box in the master bedroom and an ad dta in my daughter's room.I can't record from my bedroom. Though it's a new box with the x1 OS. I'm wondering if the filter they installed is messing with my signal. Picture is smooth, but nowhere near is crisp and a lot of small block noise. And the image seems to have much less contrast.. almost washed-out. Like a weak signal.

Re: X1 DVR Specs

Just got my new X1 DCT and discovered that its IR remote control codes are not "learnable" by my very expensive and versitile Home Theater Master MX-500 programmable remote. Tried it with a newer model Universal RF20 which is only able to 'learn' the channel down button. I'm wondering if maybe the Motorola DCT has a different remote that might work for me (my oldone was a Motorola). If not, are there any other options or 'hacks' that might work? I really didn't expect this "upgrade" to cost me over $1,000 to replace professionally programmed remotes with Harmony or some other inferior workaround.

Re: X1 DVR Specs

evantl1 wrote:

Just got my new X1 DCT and discovered that its IR remote control codes are not "learnable" by my very expensive and versitile Home Theater Master MX-500 programmable remote. Tried it with a newer model Universal RF20 which is only able to 'learn' the channel down button. I'm wondering if maybe the Motorola DCT has a different remote that might work for me (my oldone was a Motorola). If not, are there any other options or 'hacks' that might work? I really didn't expect this "upgrade" to cost me over $1,000 to replace professionally programmed remotes with Harmony or some other inferior workaround.

Harmony remotes are great...maybe you should call your "remote control professional"..

Re: X1 DVR Specs

1. X1 uses a weird set of command codes. Many universal remotes struggle to learn their codes.

2. Sorry dude but the MX-500 and RF-20 are BOTH HIGHLY out of date. Your MX-500 may have been "expensive and versatile" when you bought it but it is dreadfully out of date now. The RF-20 is one of the most basic remotes URC has ever made. I highly doubt either of them will work with X1.

3. My URC MX-780 controls X1 just fine put it needs to be pointed out that the MX-780 is a current product.

4. Your remotes are old. You have gotten good usage out of them. It's time to upgrade. The URC MX-890 and MX-780 are great remotes...

evantl1 wrote:

Just got my new X1 DCT and discovered that its IR remote control codes are not "learnable" by my very expensive and versitile Home Theater Master MX-500 programmable remote. Tried it with a newer model Universal RF20 which is only able to 'learn' the channel down button. I'm wondering if maybe the Motorola DCT has a different remote that might work for me (my oldone was a Motorola). If not, are there any other options or 'hacks' that might work? I really didn't expect this "upgrade" to cost me over $1,000 to replace professionally programmed remotes with Harmony or some other inferior workaround.

Re: X1 DVR Specs

I wonder if the recently added feature in the Comcast Labs menu of the x1 boxes is an accurate way to tell what your signals are, as that is more user friendly (good or bad signals, vs neeing to know all the numbers), I would prefer to use that instead when checking signals.

Re: X1 DVR Specs

John it does work in may case, but only for the wide range of specs. My pace was going over 10db on the data downstream and it did trigger the icon to turn on. So if a customer was just enough out of spec to cause issues, but still in the parameters it will not help at all.

Re: X1 DVR Specs

[ Edited ]

gotpizza wrote:

John it does work in may case, but only for the wide range of specs. My pace was going over 10db on the data downstream and it did trigger the icon to turn on. So if a customer was just enough out of spec to cause issues, but still in the parameters it will not help at all.

Yeah, that's what I'm talking about (numbers being out of spec), rather than problematic symptoms appearing. The icon was appearing frequently for me back a week ago but the service was otherwise working fine.