CUSTOMER SERVICE REPRESENTATIVE - (23458)

Universal Health Services

Job Details

Deltek Talent Management -
CUSTOMER SERVICE REPRESENTATIVE - (23458)
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The Direct Doctors Representative provides accurate and efficient Physician Referral services for UHS acute care hospitals including, but not limited to: providing general information, class registration, and client assistance; and facilitating appointments with physicians that will in turn generate revenue for the hospitals. Practices the standards of the UHS Service Excellence program in all job related functions. The hours for this position are 9:30 am-6pm.

Key Responsibilities include:

Upholds the standards of the UHS Service Excellence program. Meets performance targets for accuracy, speed, efficiency and call handling. Maintains confidentiality of all interactions.

Customer Service Experience
• Basic Typing and Computer Skills
• Phone Etiquette
• Knowledge of Internet
• Good communication skills verbal and written
• Medical Terminology a plus
• Strong desire to work within a team structure

If you meet the above requirements and are looking for a rewarding career, please take a moment to share your background with us by applying online. UHS offers competitive compensation commensurate with experience and benefits programs including medical, dental, life insurance and 401k.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.