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What is a subaccount?

A subaccount is a cost centre (also termed budget code or project code) against which expense claims are made. The system assigns a default subaccount to each user based on information in the CORE HR system.

Which subaccounts can I submit a travel and subsistence claim against?

Claims can only be submitted against D* and R* but not C* subaccounts. Please note there should be only one approver for each claim. i.e. can use different subaccounts as long as they belong to the same budget holder.

How to amend an incorrect subaccount?

If you notice an incorrect subaccount after you save as ready. Please contact incorrect subaccount budget holder/expenses office (if budget holder approved your claim in error) to reject your claim. And once rejected then refer to How to amend a claim/How to change subaccount.

How to check approval status of an active claim?

Who needs to approve my expense claim?

Every expense claim must be approved by the budget holder of the subaccount (cost centre). If the rank of the claimant is higher than the budget holder, then a second approval is required. This is in accordance with the NUI Galway's Travel & Subsistence policy. ALL claims greater than €2000 must be approved by the budget holder AND an appropriate UMT member.

How do I enter a claim against my Triennial Travel Grant?

Enter the expense claim as a normal "Vouched" claim - however, in Tab 3 - Expenses under the Expense Details heading choose Triennial Travel Grant from the dropdown menu to the right of Expense Type. You can give enter the detail of what the expense item is for in the Description field.

Note: Please do NOT change the budget from the default specified under the GL Analysis section. If you have entered each item entered as a "Triennial Travel Grant" Expense Type it will not charge the claim to your Departmental budget, but will come out of your personal Triennial Travel Grant, provided there is enough funding there. Some users are entering D1993 which is incorrect as this is the Triennial Travel Grant budget for the University.

I cannot locate my claim - is there a way to view "draft" claims?

Usually if somebody cannot locate an expense claim it has been saved as "draft". Click the following link for

As an approver, what notifications will I get regarding travel and subsistence claims?

Approvers with a valid NUI Galway e-mail address will receive an e-mail once a claim has been submitted against a budget of which they are budget holder. Approvers with a specific role in the organisation will receive an e-mail if a claim requires their approval as well as the budget holder's approval.

How to approve/reject a travel & subsistence claim?

As a claimant, what notifications will I get regarding travel and subsistence claims?

Claimants with a valid NUI Galway e-mail address receive an email notification when their claim has been approved by the final approver.

Claimants receive an e-mail, with remittance advice attached in a PDF file, advising them when the claim has been paid.

How do I deal with a rejected claim?

Claimants receive an e-mail if the claim has been rejected by an approver. You do not have to re-enter the entire claim, just log on and select the claim from the "rejected claim items" (task list, top right hand side beside Staff ID)

Click on the number beside the tick – this will show you the rejected claim number(s). Select the claim number you wish to amend and then modify the appropriate part of the claim. Click save to resubmit to the approver.

Rejected claims can't be deleted so will remain on the system until it is amended.

How long will it take for my claim to be paid?

A payment run takes place weekly. Claims that are in budget and approved by 12.00 noon on Wednesday will be included in that weeks pay run provided all relevant receipts are attached, policies and procedures are followed and it has been approved by all requisite approvers online. Payment should reach you within five working days after the payment run.

How will I receive my payment?

Claims will be paid into the same bank account into which your NUI Galway salary/wages are paid.

Why am I listed as an approver?

Good governance and best practice require openness, accountability and transparency in financial matters and a basic requirement in processing travel and subsistence claims is that they be approved at an appropriate level.

Every budget holder is an approver for their designated subaccount (also termed cost centre, budget / project code) and must approve all claims submitted on that subaccount. Approvers may also be employees that have a senior role in the organisation (e.g. Deans and Vice Presidents) who may have to approve claims in this role. See NUI Galway's Travel & Subsistence policy section 2.6 Approvals.

As an approver, are there reports that I can access?

Yes, after logging in click on the Reports menu bottom left. After this click on the Global reports folder on the top left and collapse the 6. Expenses folder for all expense reports.

Can an approver appoint a nominee/substitute to approve claims?

Yes, but the approver/budget holder must select a nominee/substitute who is aware of the University’s Travel & Subsistence (T&S) policy and will only approve T&S expense claims in compliance with it. The nominee/substitute will have approval permissions on every Expense Claim sent to the Approver/budget holder (i.e. it is not possible to restrict approval permissions to specific subaccount).

The nominee/substitute must ensure that the claimant has entered adequate details for the T&S expense claim and has provided relevant receipts. It is the ultimate responsibility of the approver/budget holder to ensure that T&S Expense Claims are in compliance with T&S policy. To request this the approver/budget holder must send a mail to expenses@nuigalway.ie giving the name of the nominee/substitute.

Does the University's insurance cover me when using my own vehicle on University business?

No. As stated in QA303 of the University Travel & Subsistence policy, “Claimants are responsible for ensuring that they have adequate business insurance in place which indemnifies the University against all claims arising, while using private transport, on University business. By signing the University’s formal travel claim form and/or claiming reimbursement via the University’s computer system, claimants confirm that they have adequate insurance in place. The University cannot accept liability for any loss or damage resulting from the use of privately-owned transport on University business”.

Where can I find the official University policy on claiming travel and subsistence?

Can advances be claimed using travel and subsistence online?

Whilst advances are permissable under policy, they cannot be claimed using the online service and should instead be claimed by submission of an authorised email to The Payroll & Expenses Office at expenses@nuigalway.ie with full details of the trip.