Tips and tricks for solving LG G PRO LITE (DUAL) D680 / D682TR / D686 problems. LG G family is the next generation from LG Optimus Family, since LG G2, the product does not include the Optimus name for G family, that is we call it LG G Pro Lite. The LG Pro Lite have 2 different type single and dual card. The LG Pro Lite with singe GSM also know as LG G PRO LITE D680 & D682TR. The other one is LG Pro Lite Dual with dual GSM-GSM slot on together which also known as LG G Pro Lite D686.

How to Fix or Problem Solving for Recovery LG G PRO LITE (DUAL) D680 / D682TR / D686 hang or not responding or malfunctions or stuck or freezing or bricked ?

The specifications of LG G PRO LITE (DUAL) D680 / D682TR / D686 can use to run almost any applications that we can download from Google Play Store. With GPU PowerVR SGX531, makes this phone can play high end HD games without problems. We can also do office working applications and watch movie better with bigger screen as 5.5 inches. But we should know that some applications that we can download from Google Play Store are not always compatible with our LG G PRO LITE (DUAL) D680 / D682TR / D686, if we have installed that applications, then our phone might get problem like hang or stuck or bricks or blank or boot loop logo or LCD touch screen not responding. We should force soft reset or force reboot LG G PRO LITE (DUAL) D680 / D682TR / D686 for delete some cache and temporary files. But if the phone still get problem, then we should do hard reset or master format.

When our LG G PRO LITE (DUAL) D680 / D682TR / D686 hang or stuck or freeze in the middle of applications, then we should force soft reset or force reboot or restart this phone. The easy and fast way to force turn off the phone is by removing the battery, please open the back case cover, and unplug the battery from the positions. Wait about 5 seconds, after that we can put again the battery in the right positions and press the POWER button until the phone finish turn ON. The other alternative to soft reset or reboot when the phone not hang or we still can access the touch screen, then press POWER button for several seconds, after that the pop-up menu will appear and choose Restart/Reboot to soft reset or reboot or restart our LG G PRO LITE (DUAL) D680 / D682TR / D686. The soft reset or reboot process is safe to do, because it will not remove any important data or applications from our phone.

If we can not go to menu, or LG G PRO LITE (DUAL) D680 / D682TR / D686 can not turn on or hang or stuck or frozen so we can not access the menu setting or nothing happen while touch the screen, then try to factory reset with secret button and hardware key

Turn off the LG G PRO LITE (DUAL) D680 / D682TR / D686

Make sure the battery LG G PRO LITE (DUAL) D680 / D682TR / D686 already full or more than 50%

Press together and hold the Power Button + Volume Down Button until the LCD phone show FACTORY HARD RESET

If the text appear, then release the button, after that we will enter some menu

Choose Factory Reset using Volume Button, and press Power Button to Enter or OK

ALTERNATIVE IF NOT WORK (skip no.4 and 5): After finish steps no.3, press again POWER button one more time, wait about 5 seconds, then press again POWER button one more time to show Warning message, and press again POWER button one more time to confirm hard reset.

The LG G PRO LITE (DUAL) D680 / D682TR / D686 will continue master reset, wait for several minutes until the the phone start like new again.

After using and install many applications at LG G PRO LITE (DUAL) D680 / D682TR / D686, some problem might happen at our phone that can make the operating system or firmware broke or damage. But we do not need to worry because by default the file source of clean Android operating system already saved inside LG G PRO LITE (DUAL) D680 / D682TR / D686 ROM. Therefor we do not need to copy anything from outside, just do the hard reset process above, then the clean factory default setting Android operating system or firmware will be reinstall automatically. Please remember, doing hard reset or reinstall the operating system will remove or wipe any important data from our LG G PRO LITE (DUAL) D680 / D682TR / D686, so we should do backup all important data before performing hard reset or reinstall this phone.

When we have some confidential information or data or pictures or movie at our LG G PRO LITE (DUAL) D680 / D682TR / D686 then we should give the security protections. We can choose several type to protect our phone, but we are recommended to use screen lock pattern or password pin protection. Screen lock pattern is faster to open in any conditions. The problem happen when we are forgot the answer for that security protections. Do not worry, because Android have solutions to unlock or bypass forgotten security password protections or screen lock pattern using Google account or Gmail account that we already installed before. If we can not access Google account or Gmail account, then we should do hard reset or master format our LG G PRO LITE (DUAL) D680 / D682TR / D686.

How to Improve Performance LG G PRO LITE (DUAL) D680 / D682TR / D686 to make run more faster?

The performance of LG G PRO LITE (DUAL) D680 / D682TR / D686 should be fast to play games or doing job applications, but some user maybe have slow problem at this phone. Usually the problem happen because there are too many applications run in the background. The user maybe does not aware when try to install, some applications will automatically without any notice run in the background to wait for data connections or wait for some command to do the job. If many applications run in the background together, then the phone will become slowly. That’s why we should uninstall not use applications, or if we need to make our LG G PRO LITE (DUAL) D680 / D682TR / D686 back to faster again like new, then we should try to do hard reset or master format.

There is no secret hidden code for LG G PRO LITE (DUAL) D680 / D682TR / D686 to make it back to factory default. Do the options above to hard reset it.

Latest hard-reset.org Discussions & Share Information:

[Q] hello.
I did a hardware hard reset on a LG PRO LITE D680 because i got a message saying. unfortunately, LG keyboard has stopped again and again but acter doing the hard reset i still have this message showing in my screen and my keyboard does not work, is there another solution for this problem?
thanks[A] Hi, maybe you can try to install 3th party keyboard from Google Play Store like swiftkeyboard or go keyboard. All of them is free to download and use. After finish install then please choose to use that keyboard instead of default keyboard.

[Q] my phone LG G prolite D686, always appear some messages :
1.unfortunately google account manager has stopped
2. unfortunately, google services framework has stopped
3. unfortunately google play service has stopped
4. unfortunately the process com.google.process.gapps has stopped
These messages always appear everytime.
Can I fix these all, without use reset factory setting, cause it will delete all my data.
I already try to download google play service apk, but can not run. My playstore can not open.
Please I wait your suggestion, or maybe you have link for google play service which is compatible for my LG dual D686.
Many thanks to you.[A] Hi, unfortunately you better doing hard reset if this problems is not solve. You have to backup all important data to keep you files not removed while doing hard reset. You can backup to microSD and all contact also can be find from Google contacts to make sure all name already synchronized.

83 Responses so far.

Hi, blank home screen usually happen because you install 3th party launcher at LG G Pro Lite. Please remove all 3th party launcher, then soft reset / reboot your phone again. If the problem still happen you can try to install again new launcher with high rating and more then 1.000.000 downloads to make sure this launcher applications recommended to download. After finish download, press HOME button, and choose your new installed launcher if ask. If you still can not remove the blank home screen, then you have to do hard reset to clean all bad setting or unappropriated applications from LG G Pro Lite, then you should resetting again like new.

Hi, we are worry the problem at your LG G Pro Lite comes from the LCD hardware. That is why we can not see anything when the phone restart. Usually, we still can see the startup Logo when we turn on or do hard reset. You should try to bring your LG G Pro Lite to nearest LG service center.

Hi can you help me solve my problem? When I open my phone (LG D686) I can see the logo, then it doesnt go to the home screen. I already did the hard reset many times but it doesnt work. Is there an alternative reset?

Hi, doing hard reset will reformat your LG G Pro Lite to factory default operating system. If it still not work after doing hard reset either using hardware button or software menu, then please bring your phone to LG authorize service center for further check.

Hi, sorry we reply in English, you problem with LG G Pro Lite which has felt down to the water but you already remove the battery for a week. Basically the problem when our phone submerged in water then some damage could be happen. You have already done right thing to remove the battery for several days, but still we can not estimate what damage happen before you remove the battery, because the water could make the component inside your phone become short circuit at several locations. Some hardware button for hard reset or master format may not work properly because of the water. That is why you need to bring your phone to nearest service center for further check.

Hi, sorry we can not provide custom rom. Please find your appropriate custom rom from other community like XDA Developers. Many of them could help your problems. But please do it carefully, because some wrong steps to root or install custom rom, can make your phone bricks and can not use anymore.

hi my lg d686 got an update from since that it hasn’t started again ive everything to put it in recovery mode it doesn’t go in all your si=eeing is the lg logo the a spash screen of the lg logo saying life good and it jus stays there loading ive tried recovery mode no luck ive tried lg software to fix it it remain the same tried lg mobile support tool no luck the phone goes into download mode but not into recovery or hard reset mode no matter what I tried vol- and power nothing canyone help me plz

Hi, the main button to do hard reset the LG G PRO LITE D686 is using Power button key + Volume Down button key together. This hard reset procedure mostly work for applications problem that make LG Pro Lite become trouble. But in some situations maybe the hardware corrupt and can not fix with hard reset or master format. You should consult with LG authorize service center for your problem.

I accidentally pressed skip when it asked for email verification. Troublesome as it needs a verification every time I pull the new emails. Already succeeded to reinstall but strangely it is pulling old emails from 2012. How do I access the 2014 emails?
Thanks. My phone is LG Pro Lite

Hi, basically you can sign in again anytime when you open Gmail or Google Play Store at your LG G Pro Lite, but anyway it seems that you already solve the problem. Now talking about email, by default Gmail mail account, which access with Red Mail icon (default Gmail icon), then only 1 months email which downloaded to our Android phone. This setting can be change by open the Gmail RED icon, then at Gmail application, choose setting and choose Sync messages. At this menu you can choose how many email that you want to download at your LG G Pro Lite, the default options is 30 days. If you have many email, we suggest not to choose Sync All, because your internal memory will be full. Although you choose only 30 days to download, but we still can access old email at that application because this Gmail default application can update to server when you need to read old email.

Hello, i installed actualization to 4.4.2 but now i have many problems…can i go in some easy way back to android 4.1 ? some reset? it is few days old so i dont want to loose waranty with some rooting. Thx for answer.

Hi, as far as you can not reinstall back to or downgrade to Android 4.1 after doing upgrade with OTA. Some setting inside your LG G Pro Lite will change to fit the new firmware update. Usually the upgrade OS will bring better performance, however, some applications maybe not compatible 100% with latest update, therefore, please try to do hard reset to clean all setting back to factory default and also you can start to reinstall your chosen applications from Google Play Store with latest compatibility of new os at your phone.

The gps on my lg g pro lite activates itself . No matter what I’m doing, making calls or just idle, the GPS activates and says: searching. I did some research and they were talking about some CarrierIQ, I rooted my cellphone, to check if my carrier put this on my cellphone. Nada.
Already did a hard reset and its driving me nuts because this issue is draining my battery faster and I bought the phone a month ago

Hi, first of all we are not recommended to do root our phone because it will make some trouble and we can not fix it with standard procedure. However, because you already use rooted LG G PRO LITE, then first you need to find the suspected applications that can activate your GPS without any notice. You also can try to turn off manually the GPS functions from Setting Menu or download GPS toggle widget from Google Play Store. If the problem still happen, please consider to do hard reset or reformat your phone to clean up all unwanted trouble maker applications.

Hi, if you never put any Google account at your LG G Pro Lite, then the solution for bypass or unlock forgotten security protections can not process at your phone, because it need to use Google account and Internet access to bypass. Therefore, you have to do hard reset using hardware button to reformat your LG G Pro Lite, unfortunately all you important data or installed applications will be remove or wipe as well.

Hi, if your phone still at standard rom without ROOT or not use custom ROM, then you have to try several time to do hard reset LG G PRO LITE using hardware button like steps at #Option 2 above. This normal steps will not work if your phone already get some operating system tweak or similar like that.

Hi, we never know about Quick Mode at LG G PRO Lite, but maybe you have already changed the launcher or installed other applications from Google Play Store, then you have to read help files to remove quick mode, or try to do soft reset or restrart.

Hi, if you LG G Pro Lite still can go normally, then you can try to hard reset using software menu from Setting > Backup and Reset > Factory Data Reset. The result while using hardware button or software menu to factory data reset are same.

Hi, please make sure your LG G Pro Lite cover case not accidentally pressed the POWER button, or just try to remove from any cover case. If the problem still happen, then you have to find our or remember which applications that you have installed lately. Try to uninstall that applications, because sometime your phone is not compatible with that applications. You also have options to hard reset or master format LG G Pro Lite, but do not forget to backup all important data because it will remove or wipe after finish hard reset process.

Good day. I have a problem with my d686, it is fully unlocked but when I try to put on my simcard it says invalid sim. Then what I do to get back signal is that I insert my sim on other phone and insert it again on my phone after that it will work already but after 3hours it goes back to invalid sim and I need to do the same thing again. what do I need to do?

Hi, to update latest firmware at LG Pro Lite, usually you can follow the notification bar info that appear when update ready. The process use OTA (over the air) update. Make sure your Internet connection are working properly, but we suggest to use stable Wifi data connection. If you still can not update the latest firmware at LG G Pro Lite, then please get manual update at LG authorize service center.

Hi, by default standard procedure to reinstall or reformat LG G Pro Lite is using hardware button combination key, but this process sometime can not work if your phone already get some custom tweak or root. Please consult it with LG authorize service center.

hello guys, my lg g pro lite d685 is not well working. In fact all the touch down for example “back” / “return all the 4 touch are not working. wat should i do ? Should i try to flash it or send it to repair. no water or anything has get in it. thanks for your help

Hi, first your have to make sure weather this problems is not comes from your LG G Pro Lite hardware by doing hard reset or re-flash or reformat to factory default. Mostly this problems comes from applications or operating system damage and doing reformat will repair everything back to normal. If after doing hard reset your LG G Pro Lite still get the same problems, then it must be hardware trouble and need to repair.

Hi, this problems usually happen because some of your applications get trouble and make the LG Pro Lite operating system become damage or corrupt. Please try to reinstall the OS or hard reset format to factory default.

Hi, we strongly suggest to do hard reset or master format to factory default after finish doing update to Kitkat for your LG G Pro Lite, because sometime some previous applications not work normally at new version of OS.

Hi, by default you can not remove the screen lock pattern vibrations. Unless you do non standard tweak or root, but we are not recommended to do that at your LG G Pro Dual, because some wrong setting or steps can make your phone broken and can not use anymore.

Hi, as far as know when your phone has been locked with 3th party applications, then you may try to hard reset or master format using hardware button combination key at your LG G Pro Lite. Please follow that steps again carefully.

sir, my mobile fell in water. i removed it immediately and opened the battery and kept it for drying for the whole day. now i charged the phone fully and on it. now everything is working but
1. on display a dim light is coming even when the screen is locked
2. camera not working
3. cannot control the brightness its 100% now

Hi, if your LG G Pro Lite go down inside water, then some hardware may get trouble. In this case, you should bring your phone to LG authorize service center and ask them to check and repair that damage module or hardware, otherwise that problems will always happen at your LG G Pro Lite.

I lost my homescreen and phone only open in G mail account. had to go to settings. and go to web to play store
and download. Nova launcher for it to
work but want my home screen back with
all it factory. icon can you please help me

Hi, if you have install some 3th party launcher, then after finish install then please press home button, then usually your LG G Pro Lite will ask for default launcher to use. Please choose your factory default launcher. If it is not appear, then you have to uninstall all 3th party launcher, then you LG G Pro Lite will use factory default launcher again.

Hi, i have got some problem with my lg pro kite d686. I am not able to connect it to any mobile phone or pc. Whenever I try to on Bluetooth, WiFi, hotspot only thing I get is “turning WiFi on”.
Same with Bluetooth and hotspot.
And it drains out my battery very quickly.
What should I do?

Hi, you may try to connect your LG G Pro Lite using USB cable just as other alternative to copy or share your files to computer pc. However, if all bluetooth and wifi can not share anything, then maybe something happen to your phone. You also can try to make your LG G Pro Lite as file sharing server from apps at Google Play Store, this can work as far as your phone can access WIFI access point. However, if still can not work, then you have to do hard reset or master format, but please do not forget to backup all important data before doing master format.

Hi, i have lg d686 model. While typing msg it shows a msg everytym “unfortunately,google searchhas stopped”. It does nt open keypaid. I also restored it bt problem still exists plz give me a solution. Thanku

Hi, please try to backup all important data and do hard reset your LG G Pro Lite using menu Setting because it seems that your phone still can boot normally. If still happen, then try to hard reset again one more time and after your LG G Pro Lite finish hard reset then try to not login any Google account and try to type message again just to make sure your cloud backup is not restored.

hello,i have some serious problem …my phone’s touch z nt working ..it clicks automatically, i hv to do screen off again n again bt now m nt able to write anything it automatically writes n clicks …what to do ? has my phone’s touch damaged or what? can i increase my phone’s validity if yes then how?…its LG G PRO LITE D686 WHITE color.

Hi, first we suggest you to do hard reset or reformat LG G Pro Lite to factory default, please try to use menu Setting, but if not working that please do hard reset using hardware button combination key. Once you LG G Pro Lite finish hard reset, then it will work normally if the problems happen because applications or operating system damage. However, if the problems still happen after doing hard reset, then it might be hardware trouble and need to check more at LG authorize service center.

Hi! I really like this phone but GPS is a pain… When I use Google maps or Waze to make a route and follow it, it takes a very long time to locate where i am. And then, when I am traveling, it misses the exit that I should have taken because it is not following my position! When it says take exit N, I already passed it!

Is there a way to improve GPS fix or position?

I have already done a factory reset but it is the same with GPS, didn’t improve.
Thanks in advance

Hi, maybe the GPS radio is not too strong at your LG G Pro Lite, therefore it need more time to lock the satellite. However, you can check the hardware GPS at LG authorize service center. Sometime some firmware update also can gain the GPS signal.

Hi, usually if your phone can not access menu Setting to hard reset then alternative options is doing hard reset with hardware button combination key. Please do steps at #option 2 above carefully. After finish doing hard reset, your LG G Pro Lite operating system will be reinstall to factory default, therefore if your fingerprint problems happen because applications, then it will back again to factory default or will work normally again.

Hey my lg g pro lite got an update to kitkat 4.4.2 and i upgraded it after a while it was getting slow and battery problems so i did the factory reset thing. And now my lg g pro lite looks still like 4.1.2 and my google play store is the old one and the default apps in the phone looking old but when i lookvat my software info ivsupposed to be 4.4.2 kitkat which is weird and i dont know what to do

Hi, usually after upgrade the firmware, then it will. not back to previous version when you do reboot or reset to factory default. Unless you have ever installed custom rom or did some custom tweaks or rooted at your LG G Pro Lite. Please consult with LG authorized service center.

I have LG D686 Prolite mobile with me. When I go to contacts or try to dial any number or open the message menu my phone gets terribly hanged. Please help me and suggest if I should flash the software again or need to restore factory data settings

Hi, usually this problems comes from applications trouble. You can try to uninstall several applications that you have installed before. If still can not fix contact trouble, then you may try to do hard reset or master format to reinstall your LG D686 Pro Lite factory default operating system. But please do not forget to backup all important data. You also can try to install LG Backup for more complete backup strategy.

Hi, at some conditions after firmware upgrade you need to refresh the installed applications. Therefore for some case we have to do master format after finish upgrade firmware. But please do backup for important data at your LG G Pro Lite. After finish hard reset, you can try to restore all backup data and run again Video or Music player, it should run properly.

Hi i have an LG G PRO LITE D680 and i recently did a hard factory reset by turning off my phone then holding down the power button, and the bottom volume then once the letters popped up I pressed the power button and waited for my LG to restart.. It turns on and asks me for the language, accessibility then Wi-Fi or data usher then asks me whether I’d like to add existing or new account… I tried an existing account and it lets me enter it and takes me as far as to asking me if I’d like to add a credit card number or skip..I choose to skip and when I do it takes me back to where it asks me if I’d like to add a new or an existing account and then I tried making a new account and it lets me then does the same exact thing on letting me go as far as asking for a credit card number or skip… When it takes me back for example after I tried an existing account I retype the same Gmail and it says that that Gmail already exists on my device.. Why doesn’t it let me go any further? Or give me the option on adding the account later and just letting me access the main menu? Please reply it’s urgent that I get my phone to working properly! Thanks and have a nice day

Hi, as far as we know, after finish doing hard reset either using software menu or hardware button combination key, your LG G PRO LITE will reformat the operating system and restore back to factory default. Then it will act like new phone, you can add old Gmail account or create new account. If this problems still happen, then please try to consult this trouble at LG authorize service center.

Hi, please try again one more time options 2 information above with ALTERNATIVE steps. Press and hold POWER button+Volume Down button together and release all button after see menu, then press POWER button several time after, please read steps ALTERNATIVE above.

Hi, unfortunately if your phone can not boot normally then you have to do hard reset using hardware button combination key like steps at #option 2 above. The internal memory data might removed or wipe as well if we do reformat the operating system. However, after your LG G Pro Lite OS finish reformated, then you can try to find your internal data files if still available.

my phone LG G prolite D686, always appear some messages :
1.unfortunately google account manager has stopped
2. unfortunately, google services framework has stopped
3. unfortunately google play service has stopped
4. unfortunately the process com.google.process.gapps has stopped
These messages always appear everytime.
Can I fix these all, without use reset factory setting, cause it will delete all my data.
I already try to download google play service apk, but can not run. My playstore can not open.
Please I wait your suggestion, or maybe you have link for google play service which is compatible for my LG dual D686.
Many thanks to you.

Hi, unfortunately you better doing hard reset if this problems is not solve. You have to backup all important data to keep you files not removed while doing hard reset. You can backup to microSD and all contact also can be find from Google contacts to make sure all name already synchronized.

I did a hardware hard reset on a LG PRO LITE D680 because i got a message saying. unfortunately, LG keyboard has stopped again and again but acter doing the hard reset i still have this message showing in my screen and my keyboard does not work, is there another solution for this problem?

Hi, maybe you can try to install 3th party keyboard from Google Play Store like swiftkeyboard or go keyboard. All of them is free to download and use. After finish install then please choose to use that keyboard instead of default keyboard.