JOB DESCRIPTION

* Provide excellent customer service to potential students through consistent and effective outreach and follow-up.* Make outbound calls to prospective students who have expressed an interest in attending the University.* Meet with potential students to accurately explain program offerings; discuss and advise suitable programs in accordance with the student s interests, qualifications, and career goals.* Represent the University both on and off campus to prospective students, parents and other individuals or organizations involved in the college selection process.* Attend all admissions department meetings and training sessions.* Accurately account for all inquiries and admissions activity associated with all inquiries.* Complete daily activity reports.* Ensure that all enrollment paperwork is completed accurately and in a timely manner.* Keep all required reports current and accurate, including information stored in the CampusVue system.* Adhere to a strict code of ethics and comply with all ECPI University policies and procedures, State and Federal laws and accrediting body regulations.* Network and build strong relationships to generate personally developed referrals.* Work collaboratively with other departments to ensure student satisfaction.* Assist in the planning and implementation of on-campus events and programs for groups and individuals.* Other duties as assigned.

QUALIFICATIONS:

Education/Experience

* Bachelor s degree preferred.

* 1-3 years of successful experience in sales, marketing, public relations or other related field preferred.

* 2-3 years of related experience to include appointment setting, interviewing, commitment to follow-up skills, coordinating programs and events, etc.

* Any equivalent combination of education and experience.

Skills/Abilities

* Passionate about helping others achieve their career goals.

* Excellent customer service skills; to include the ability to effectively follow up and follow through.

* Effective oral and written communication skills.

* Effective computer skills as well as familiarity with the professional use of social media.

* Demonstrated ability to work effectively both independently as well as part of a team.

What does ECPI University have to offer* * A focus on students and academic excellence * Professional work environment * Talented and committed co-workers * An opportunity to make a difference while expanding your knowledge, skills and professional network * Competitive compensation & benefits plan