Sound but black screen TOMI1 and 2

------------------Can someone take a look at my log for me and tell me what the problem is ?Bearing in mind one computer illiterate female of 52 years, can't get how I've got this far so keep it easy please.

Hey, sorry for the delay. We are pretty short staffed this week between the convention and the holiday.

I'm thinking the most likely culprit is your video card, but the problem is that I'm having trouble finding information on the Radeon 9100. Could you try going to this link and downloading the Catalyst Software Suite? Then try to install that file. With any luck, everything will install properly and it might fix the game for you.

If, however, the installer says that it can't find the required hardware or something similar, please let me know. Also, if you have any questions let me know.

------------------Can someone take a look at my log for me and tell me what the problem is ?Bearing in mind one computer illiterate female of 52 years, can't get how I've got this far so keep it easy please.

gina;194169 said:

Thats a bit of a suprise then , well at least it's posted but I did expect the telltale team to have had a look and give advice...What's next then ?

I'm not Telltale, but I'll try to help.Your computer is quite old and on the edge of the minimum requirements. Notably your graphics card is really weak. We might be able to get it to run the games, but it is likely to be slow. Upgrading your computer (or at least the graphics card) is probably the better option.

Here are some things we can try anyway.In order to accomplish anything I would first advise you to find someone who can update your computers drivers and show him this:

I would suggest uninstalling the present drivers, and installing version 3.8.252 of the Omega Drivers. The newer versions don't support your graphics card anymore.

I'm thinking the most likely culprit is your video card, but the problem is that I'm having trouble finding information on the Radeon 9100. Could you try going to this link and downloading the Catalyst Software Suite? Then try to install that file. With any luck, everything will install properly and it might fix the game for you.

Seems I was a little slow with posting. I found the latest catalyst for the graphics chip here in case that one fails and ATI drivers are prefered.