FriendsAndFamilyTest

FriendsAndFamilyTest

From 1st of December 2014 every GP practice in England will need to make the Friends and Family Test available to their patients with the results being reported monthly to NHS England. The aim is to monitor and improve the standard of care we provide to our patients and their carers.

There are various options available to you to provide your feedback to us.

by completing the FFT cards available in the practice.

by giving your feedback over the phone. Practice staff encourage patients to give their response over the phone.

You can also e mail your response to: a81622.gladstonehousesurgery@nhs.net