We guarantee all batteries, chargers, Joye eVic Control Heads, Chrome Vari-Tube Bodies, Mini Chrome Vari-Tube Bodies, Revolution Bodies, and Indulgence V4 Power Switches to be free from defects in material and workmanship under normal use and service for 30 days from the date in which you received your order.

Please note that we do not guarantee compatibility of our products/brands with different products/brands purchased from another company/website.

All Atomizers, Cartomizers, Clearomizers and Heads (Atomizer & Clearomizer Heads) have no warranty and are considered as "consumable parts". "Consumable" parts are guaranteed to not be received as DOA (Dead on Arrival) ONLY! All DOA Return Requests MUST be made within 24-48 hours.

Please note that before shipping, we test all Atomizers' and most Clearomizers' resistance rating and for continuity with a multimeter.

We do not check any Cartomizers so we suggest that you check for DOAs as soon as you receive your order.

All DOA Return Requests must be made within 24-48 hours of receiving your order.

This warranty and Exchange Policy DOES NOT guarantee or replace any products with damage caused by normal/heavy wear and tear, modification of our products, improper setup, use of products bought outside our store/website that causes damage to our product/s, compatibility of our products with products purchased outside our store/website, and/or unintentional/intentional misuse or abuse of our products.

This warranty DOES NOT cover any Cartridges or E-Liquid for safety and sanitary reasons.