Leather jacket

I have found some creasing underneath collar and director of company in response he emailed me this
"Thanks for your email. I assure you that it's totally natural creasing. The leather we use is called "naked cow hide". This means that the leather hasn't been coated to hide the natural grain of the leather. It's only possible to do this with the highest quality leather. Other brands that use leather that is perfectly smooth coat the plastic to hide imperfections because they are using lower quality leather. The natural creasing you can see in the pictures is a mark of good quality, not bad quality"

Please advise is that right what he says I attach pictures of the creasing
Thanks.

I have found some creasing underneath collar and director of company in response he emailed me this
"Thanks for your email. I assure you that it's totally natural creasing. The leather we use is called "naked cow hide". This means that the leather hasn't been coated to hide the natural grain of the leather. It's only possible to do this with the highest quality leather. Other brands that use leather that is perfectly smooth coat the plastic to hide imperfections because they are using lower quality leather. The natural creasing you can see in the pictures is a mark of good quality, not bad quality"

Please advise is that right what he says I attach pictures of the creasing
Thanks.

Yes, a lot of the undercollars of leather jackets use the neck part of the hide for the undercollars. The leather is more creased and grainy, but it is also soft.

If that part of the hide, or that graininess, were to be used on another part of the jacket, I might be more apprehensive.

Yes it actually happened before look on the picture to the right of the zip there is the same creasin i have exchanged this one in return I received one with the same creasing underneath the collar that's why I'm so concerned.
Cheers.