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That version of Windows should have native support for USB flash drives. If your system is having problems recognizing a drive, check the vendor's Web site to see if it has device-specific drivers. If you're asking how to move files, just open a File Explorer window on the source and destination and drag and drop files from one to the other.

I have Windows Vista Home Premium and Microsoft Office 2007. How do I transfer e-mails saved in folders in Outlook to a external hard drive? I have business e-mail I would hate to lose in a crash.

Good idea! Saving them to a .PST (Outlook Personal Storage) file is what I would recommend. Here's how: Within Outlook, click File, Import And Export. Click Export To File and then click Next. Click Personal Folder File (.pst) and then click Next. Click the folder that you want to export to the .pst file and then click Next. Click Browse, and then select the location where you want the .pst file to be saved. Name the file and click OK, then Finish. Reverse this procedure by choosing Import to restore your saved e-mails.

I run Windows XP with Service Pack 3. When I'm on the Web, I constantly get the message: "Internet Explorer has encountered a problem and must shut down." Then I have a hard time closing the program.

This can be tough to track down. Make sure you have the latest Windows updates and that your antivirus/spyware is up to date and returning clean scans. Next, start Internet Explorer in No-Add-On mode: Click Start, Programs, Accessories, System Tools, Internet Explorer (No Add-ons). If operating this way ends the error messages, then you need to isolate the problematic add-on. Run Internet Explorer normally and go to Tools, Internet Options, Manage Add-Ons. Disable all but one, then see if the problem occurs. Keep enabling add-ons until you find the problem. If add-ons aren't the issue, try resetting Internet Explorer to default settings: Go to Tools, Internet Options, Advanced tab. Click the Reset … button. A warning message will display; click Reset. Hopefully, this will fix it. If you're not yet running Internet Explorer 8, consider updating.

Send questions to personaltech@sptimes.com or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731. Questions are answered only in this column.