I purchased a new Crosstrek from South Shore Subaru and the entire process was extremely enjoyable. Michal Dymnicki answered all my questions when I first speculated purchasing a new vehicle and kept in contact without being overbearing. He pleasantly worked around my schedule to set up a test drive and ultimately a finalization of purchase. Michal was very professional and he thoroughly explained all of the features of the vehicle as well as all the services provided by the service center. When I picked up the Crosstrek, Michal helped set up Subaru Starlink and connected my phone so that when I left the lot, everything I needed was already good to go. South Shore Subaru's staff was very friendly and made purchasing a new vehicle easy and pleasant. I highly recommend the dealership and Michal to anyone looking to purchase a new vehicle.

Gary, from Lindenhurst I went in to South Shore Subaru in Lindenhurst and I pick up a 2019 Crosstrek in dark gray. I took it for a ride and I was impressed and I love the car.
The Guys are Great it s like you known them for a long time, if you are looking for a Subaru you have to go to SOUTH SHORE SUBARU. Guys Thank You Again ,Gary Herrmann

I purchased a new Crosstrek from South Shore Subaru and the entire process was extremely enjoyable. Michal Dymnicki answered all my questions when I first speculated purchasing a new vehicle and kept in contact without being overbearing. He pleasantly worked around my schedule to set up a test drive and ultimately a finalization of purchase. Michal was very professional and he thoroughly explained all of the features of the vehicle as well as all the services provided by the service center. When I picked up the Crosstrek, Michal helped set up Subaru Starlink and connected my phone so that when I left the lot, everything I needed was already good to go. South Shore Subaru's staff was very friendly and made purchasing a new vehicle easy and pleasant. I highly recommend the dealership and Michal to anyone looking to purchase a new vehicle.

This dealership was absolutely incredible from the time I walked in I didn???t wait very long , service was incredible.The salesman I dealt with was very knowledgeable of all of the cars and really worked with me to find the right car for the price that fit my budget. I would happily recommend this dealership to anyone who???s looking for a new car.

My salesman, Joe Iucci, took a lot of time with me in setting up my sale and explaining the features on the car. After the purchase process was complete, he sat in the car and showed me/demonstrated all of the cars features. He was extremely helpful! The female finance person, whose name I forgot, was also very helpful.

I had an amazing experience at Koeppel Subaru when I was buying my CPO Forester. The staff was extremely nice, especially Jordan at the CPO office and Jose (both managers) and Angel. They are very courteous and professional. They happily answer any questions you have. The whole process was very transparent. When I first saw the car, Jordan gave me on paper what the "out-of-the-door" cost is. I did not pay even a dollar more than that amount. The price was already reasonable, so I didn't negotiate much. In fact, they promptly returned my holding deposit and the little amount of over-payment my bank made. They did not try to upsell their financing options when I told I have a pre-approval from my bank. Jose mentioned to me about the Extended Warranty Coverage, but did not upsell it when I said I couldn't afford to buy it at that time. A few issues came up when they were trying to do my registration due my temporary visitor status, but they were very patient and explained to me exactly what I needed to do. Overall, I think Koeppel Subaru is an excellent dealership as far as the purchasing experience goes. I won't be living in this area for too long to see if their maintenance service is equally good, but I'm guessing it will be as good as this experience. Bottom line - If you are looking for a Subaru around NYC, this is the place you must go!

Robert, my salesman, was pleasant and knowledgeable. He also went the extra mile (no pun intended) to makes sure I could take a good test drive of the car I ended up buying. They registered the car for me in New York, where I live, and Robert even put the plates on for me. They were attentive to my e-mailed questions, and follow up was good. I only gave 4 stars for “Facilities” because it’s a small showroom. I would highly recommend them as a place to buy a new Subaru.

Clinton Declue is by far the best in the business!!! I'm a very critical person and expect to be treated the way I treat others. Everyone in the service department was exceptional and friendly. I will continue to come to Grand Prix Subaru for any service my 2018 WRX needs. Thank You!!! WRXMombo

Got internet price quote on the Subaru I wanted. The sales call was followed up by Diana Kalmykova , set up an appoitment for test drive. Diana was professional, listend to what I wanted and didn't try to over sell. Sales tranactions went smoothly and the price was right. I recommend this dealer for people looking to buy a Subaru in the tri-states area. By the way, Diana's boss - Jonathan came off as pretty arrogant in his communications but he turned out to be a good guy!

I would have given all 5 stars but a couple of mishaps occurred. Due to a computer problem I couldn't pick up the car. They couldn't print the paperwork. We waited 2 hours only to have to leave without the car.
During that time they went over the details of the car, made a USB drive of music but never offered us anything to drink. I than left and drove the 20 minutes back to work to make an appointment I had previously scheduled. The salesperson, Kevin, was very gracious and delivered the car to me but I don't understand why I didn't get a call not to come in, they knew about the problem at 9:00. I don't come from around the corner and I had to ask someone for a ride and thankfully she stayed and drove me back to work.
I used car.com and they showed us how that worked, offered several models that fit into our price range but during our conversation also answered test messages on their phones. I am older than 60 years of age and I find that poor etiquette. I also have a business and I would never do that while with a customer, my customers do it to me which I also find rude. I realize this may be generational.
I dealt with another local Subaru dealer and left during the process, this was a far better experience. I would come back and recommend it.

I had an amazing experience at Koeppel Subaru when I was buying my CPO Forester. The staff was extremely nice, especially Jordan at the CPO office and Jose (both managers) and Angel. They are very courteous and professional. They happily answer any questions you have.
The whole process was very transparent. When I first saw the car, Jordan gave me on paper what the "out-of-the-door" cost is. I did not pay even a dollar more than that amount. The price was already reasonable, so I didn't negotiate much. In fact, they promptly returned my holding deposit and the little amount of over-payment my bank made. They did not try to upsell their financing options when I told I have a pre-approval from my bank. Jose mentioned to me about the Extended Warranty Coverage, but did not upsell it when I said I couldn't afford to buy it at that time.
A few issues came up when they were trying to do my registration due my temporary visitor status, but they were very patient and explained to me exactly what I needed to do.
Overall, I think Koeppel Subaru is an excellent dealership as far as the purchasing experience goes. I won't be living in this area for too long to see if their maintenance service is equally good, but I'm guessing it will be as good as this experience.
Bottom line - If you are looking for a Subaru around NYC, this is the place you must go!

Michael D. The sales person did an excellent job in conveying to us the value and features with the outback. We had done our homework prior to going to the dealership. Michael answers all of our questions and provide the info we needed to make our decision as this was our first Subaru purchase. We???re very impressed with the vehicle and the purchase experience the dealership.

I recently purchased a 2019 Subaru Ascent this past weekend at South Shore Subaru in Lindenhurst, NY and overall had a fantastic customer experience. I have purchased a few cars over the years, and as most people have probably experience not had the most "customer focused" experience at some dealerships to say the least! I found this to be the opposite at South Shore Subaru. While as a buyer I was a fairly easy target - as I went in specifically to look at that 1 vehicle, from the second I walked in the door I never felt pressured or had any over the top sales tactics to make me "close" on my first day. My Product Specialist Michal Dymnicki did a fantastic job answering all of my questions about the Car, spent time to understand what I was looking for in the vehicle, and during the test drive did a really nice explaining all of the features of the Car. I had met with him 2 months prior to initially look at the car as I was exploring options, and he was very professional in his follow up... not calling me too often, but did check in a few times asking to see if I had made a decision on the Subaru or not. On my 2nd visit when I made it clear I was buying the car, it was a very seamless process to purchase the car, I was in and out of the dealership in under 3 hours driving the new vehicle. What I really appreciated is after I had purchased the car, Michal spent a full 30 minutes with me in the Vehicle walking me through all the different features and options, set up my Subaru Starlink account, and basically left me in a position where everything I wanted set up on the car was ready to go by the time I left the lot! I appreciate their team approach to selling and leasing cars, overall I had a very positive experience and would highly recommend the dealership and Michal Dynmnicki to anyone who is interested in buying a Subaru!

Had a wonderful experience, no Gimics or waste of time. Honest sales Rep. Ask for Courey ¿ he will source your next Subaru . They didn’t have my dream car in stock, they ordered it and delivered on time as promised. Will surely recommend them

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