The city of Industrial and Commercial Bureau received 359 complaints of the mid autumn moon cake cou-乃々果花

The city of Industrial and Commercial Bureau received 359 complaints of the mid autumn moon cake coupons to express delivery can not receive the Mid Autumn Festival moon cake is essential gift. Recently, the city of Industrial and Commercial Bureau released during the 2016 Mid Autumn Festival holiday 12315 consumer complaints center. On the three day of the holiday in the center received a total of 377 reports (359 complaints, report 18), an increase of 15% to 336 answers to all kinds of advice. Among them, network sales accounted for 45% of the complaints; food (36), (29) Internet service, catering and accommodation (22), courier service (21), Home Furnishing activities (19) and among the top complaints. During the holiday, 12315 food center received 36 complaints, all complaints in the first type, which relates to the moon cake 26 consumer complaints, an increase of 30%. The complaint focused on the moon cake coupons "delivery", the operator is not timely delivery of moon cakes. As of September 15th, consumer Kang calls, to a certain brand of moon cake coupons to the designated stores from moon cake, only to be told "no goods". In September 16th, consumer Jiangmou calls, ordering a moon cake through the Internet, agreed in September 14th delivery, but operators fail, and prevarication. Internet service complaints and catering accommodation complaints followed, there were 29 pieces, 22 pieces of complaints mainly related to Internet access failure, network game dispute, online transaction service delay, hotel reservation service, catering and accommodation disputes inconsistent with the agreement etc.. If consumers Lee calls, in the operation of the network game in the process of the account was closed, the virtual property is damaged, contact the operator has been eroded. But by the super typhoon "Meranti" and other factors, during the holidays courier service complaints and transportation complaints also increased significantly compared to previous years, there were 21 and 14, while last year the figure was only 10 and 4. Consumers reflect the main issues including express delivery, delayed flight cancellations or delays caused consumer dissatisfaction, operators related quality of service and emergency strain capacity should be improved. Such as the September 16th consumer Zhang calls, number of days ago commissioned a courier company will be an object from the Shandong to Shanghai express delivery, but has not yet been served. September 15th consumer Liu calls, online shopping a Shanghai airline ticket to fly to Malaysia, because of flight delays, and operators to negotiate has not been properly respond. Hot news: Shanghai 2040 planning interpretation: Shanghai actively prosperity retreat this month Shanghai amount will increase more than 1000 transaction settlement date has been adjusted to resolve the housing bubble risk and how to avoid the tune higher Jiangwan in sheep grazing place tight enclosure neighbor people Shanghai District Changning Xin Lan District murder of the deceased son by the police to control the weather forecast Shanghai: windy weather continued to the end of September or the hot weather tonight