i instantly got my gems...here, i will tell you what i did:1. create a new account through "play for free". (use an email that was never registered for neverwinter before. they didnt send me a verification email btw.)2. log in to game. at first login, it will ask you to remember your login ip and computer name (for save login)3. do the quests, get level 10.4. do the "a true professional" quest (note: its a really really short quest, but it take long to get lvl 10. it took me about 3-4h)5. (your game should be full screen mode). press "J" to open your journal and click at the "true professional quest". on the right side, it shoud descripe the quest andit should say that you have completed it.6. do NOT edit the image. do NOT draw markings, dont circle anything.7. take a screenshot with a software like msi afterburner (because if you do it with print key, it will give black scree in paint and other image editors. at least it was like that in my case. because print key is made for windows screenshots, not for ingame screenshots. thats why many games dont work with printkey screenshot. most games have their own ingame screenshot hotkeys)

@forgaz_drag: i dont understand. does it mean on the left screen, neverwinter runs, and on the right youstill see windows desktop? if thats the case, just take a screensot and crop out the neverwinter screen. it should work (i think). but if neverwinter is split between 2 screens... idk.

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