Return/Exchange Policy

Non-furniture items are returned in good condition—unused and unwashed.

If you discover an item has a manufacturer’s defect or was damaged during transit, we will accept the item for return or exchange with proof of purchase. Without proof of purchase, the item can be exchanged only for the same item. A valid photo ID is required.

We are unable to accept any items for return or exchange without proof of purchase. Items purchased as final sale cannot be returned, exchanged or repaired.

Items must be returned to the store brand where the purchase originated or by mail (if the item was ordered online or by phone and received by mail). Purchases made outside the U.S. may only be returned to the purchase location.

Rated 2 out of 5 by michal922 from These look better online...I've had a large wire basket in my bathroom for a few years now. Its rusted a little bit on the bottom, but I didn't use the liner with it. I recently bought a small basket with the liner and it looks so sloppy. The liner just doesn't fit perfectly, the ties aren't functional enough to adjust the fit.I would recommend the basket without the liner.

Date published: 2015-05-16

Rated 5 out of 5 by terri90 from Sturdy MaterialWhen I received the liners they were a lot sturdier of material than I expected. They as sewn very nicely as well. Good quality

Date published: 2015-05-05

Rated 5 out of 5 by logc from ThickNice pure white liner and didn't shrink when washed. It's unfortunate how many other companies sell liners that end up too small once they are washed and dried. I've never had that problem with Crate & Barrel.

Date published: 2014-12-20

Rated 5 out of 5 by Leona1985 from Well made & easy to cleanI purchased the white liners for the wire baskets. The fabric is well made and on the heaver side. It looks great with the basket and keeps smaller items from falling out. It is easy to launder and attractive enough to keep out in the open!

Date published: 2014-04-07

Rated 5 out of 5 by FishStx from Nice FinisherThis is great if you're going to use the wire baskets to store anything small that might slip through the holes. It's a nice clean white canvas liner. I use this for the baskets that I have in the bathroom.

Date published: 2011-08-25

Rated 4 out of 5 by MoniqueCA from Okay linerI have several of these liners to go inside the coordinating wire basket. They fit okay but the ties do not work very well, it is hard to pull them taught and to tie the bow so it looks good. I haven't washed them so maybe that is what they need. But they look better in online than in store.