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Very unhelpful Staff.Paid for rooms up front and... - Review of Econo Lodge

Very unhelpful Staff.Paid for rooms up front and had to leave because of bad weather, they would not give a refund .Said would give Credit at next stay. They wouldn't do that either..... I strongly advice not to stay at this establishment.

Room Tip: Don't go to this Location;

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Stayed April 2012, traveled on business

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Ask bert t about Econo Lodge

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

This was the only room we could find given that our event on the A&M campus coincided with parent's weekend. Badly worn towels, loud air conditioner, and a breakfast room to avoid. I'm estimating this place was build in the early 1970's and has had some adequate updates. On the plus side, the small outside pool was fairly well kept and both the carpet and bedding was relatively new. The refrigerator and microwave helped ease the pain. Wouldn't be bad if you just need a bed for $70, but at $140 this was truely one of the worst values I've seen in the US outside of a major metropolitan area.

The free breakfast was a typical hotel breakfast with a waffle maker, breakfast cereals, muffins, etc.

Our room was clean, so no complaints there. The only thing I didn't like is that they only provide shampoo and hand soap in the rooms, no lotion. The towels weren't soft either.

The main person that worked at the reception desk (I'm assuming it was the owner) was not blessed with customer service skills. He wasn't mean or grouchy, but he didn't smile or act friendly.

I didn't have a problem with the parking but that is probably because the hotel was not full. If the hotel was full I can see how parking would be a problem, so make sure there is not an event going on if you are going to stay there.

Stayed January 2012, traveled with friends

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Ask Ames_Bond about Econo Lodge

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

My husband and I reserved two rooms for our family for one night at Knight's Inn in College Station, TX in Dec. 2011. We were there for our son's ARMY commissioning ceremony on a Friday evening and needed to stay overnight to attend his graduation from A&M the following morning. When we checked in, we were told that their system had some kind of "problem" with charging two rooms to the same person (???) and we were told that there would be a credit given for some sort of overcharge they had made. We did not think too much about it and signed the paperwork for the scheduled price for the two rooms for one night. The next morning, we had to be at the graduation very early (leaving before 7:30 A.M.) to get a seat; the ceremony began at 9:00. We knew that the check-out time was 11:00 but we had no idea how long the service would take nor did we realize that we would not be able to get back to the hotel to make arrangements with them. I assumed that they would work favorably with the families of graduates as this town makes most of its revenue off of the visiting families of the university students. At any rate, we were not able to return to the hotel until about noon, or very shortly afterward. Our oldest son's room had been locked with his belongings in it (ours was still accessible). He went to the front desk to request that the door be unlocked for him to get his bags and the man on duty became very upset and almost abusive. He was not going to let him back into the room and then began to mention our negligence in not observing the check-out time. He threatened to add another day's charges to our bill. My son was almost to the point of calling the police when he desk clerk finally agreed to let him back into his room. We did not know any of this until we checked out and realized that we had indeed been charged with a second night! We protested this but were told that since they had called us and we did not answer, they were within their rights to add this charge. Keep in mind, we were just slightly over one hour late upon returning. We explained the situation to them, and that one of the numbers was our home (obviously we would not answer that one!) and we did not have cell phone service in the stadium where we were (we tried to call them but could not do so). Even with this particular situation, they refused to relinquish their demand that we pay an extra night's charges. We informed them that we would not pay this extra amount. As soon as we got on the road, my husband called our credit card company to protest these charges. It appeared that we had indeed been charged for the first night as we expected, for the second night as they said they would do, but also another charge had been run early in the morning the second day apparently for the amount that we were told would be credited to us the day before (because of their system's error)! Never in my travel experiences have I been treated in such a manner. There is no excuse for this kind of unprofessional behavior and lack of respect for the consumer. I would definitely never stay and any Knight's Inn ever again.

Stayed December 2011, traveled with family

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Ask Texasgal814 about Econo Lodge

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

The hotel is OK. There are cameras everywhere as well as signs on the vending machines warning thieves that they are watched and money is removed which makes one feel threatened, like the place is in a bad neighborhood. I did not see anyone who made me feel threatened but the signs did. The room is large and smells clean. The AC worked well, There was a fridge and microwave as well as an ironing board and iron. The bed was hard, the bedding was old and cheap and the pillows were flat. The towels were the worst, scratchy and thin and some were stained. The soap and shampoo were very small. The hotel was next door to a good chain restaurant which was a plus for dinner. The morning breakfast offerings were slim. There was a waffle iron. A few cold cereals, an empty coffee pot, bananas, one type of muffin, bread and a toaster and 2 juices. The room was unattended and dirty.Overall this hotel was just a place to sleep and not very well at that.

Stayed November 2011, traveled with family

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Ask txoilworker about Econo Lodge

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

The Knights Inn in College Station has a great location. The rooms are basic rooms that were clean, quiet and very affordable. If you are looking for a luxury room perhaps you should look elsewhere, but if you are just looking for an afordable place to stay you will find this a great place to be. All staff we encountered were very helpful and friendly.

Stayed October 2011, traveled with family

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Ask Jan S about Econo Lodge

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

We stayed on a football weekend as it was the only available room at last minute. I was nervous after reading the reviews.. but all in all it was fine. Our check-in (there were two clerks) was smooth. Our room was dated (flowered satin bedspreads, chipped lamps and dinged door frames). But it was Clean, air was icy cold, everything worked (clock,fridge,lamps)..no funky odors. Sheets have stretched out elastic that makes it hard to keep on the corners..but they were fresh. Mattress comfortable. Towels are about hand towel size and thin.. but are sufficient. Shower is more of a suggestion..:). But the rate you are paying is about $100 less per night than a Holiday inn for the same night on a game weekend.. so it was fine. The clientle was quiet and family oriented. We felt secure about the car. Yes, there is an abandoned apt complex next door..but they have built a fence around it. So it's a bit tired and worn, but it served our purpose.

Stayed October 2011, traveled with family

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Ask Tenniswmn about Econo Lodge

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Also Known As:

Knights Inn College Station Hotel College Station

College Station Knights Inn

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