jersey34tennis

I paid for a racquet from Patrick / jersey34tennis which he was supposed to ship out last Wednesday. I did a basic search to check if he is a kid, and he is not.

He was regular in communicating [once a day e-mail] while we were talking about the racquet and sent over the pictures promptly. After I paid he even acknowledged receipt of payment.

However, since then I have requested him for the shipping/delivery confirmation number and there has been no reply at all. It has been over a week of incognito on e-mails while his TTW user profile shows activity yesterday 5/30 [and even on Monday]. I am not sure whether to consider the lack of information sent to me as intentional or accidental. Any advise/tip would be helpful. I do not want to malign him but I do appreciate timely communication and updates.

Very stupid of him not to reply to your emails. No excuse for that. He could simply say I have been busy, shipping has been delayed, I will ship in the next few days, expect the racket next week, etc. Not optimum if he agreed to ship promptly but better than no communication at all. It is also possible that he already shipped and simply did not reply to your emails. Odd, but possible.

You are not being alarmist and should be concerned given the sudden lack of communication. Send him an email telling him that if you don't hear back from him within 24 hours, you will begin a PP dispute for item not received. Maybe that will get his attention.

Indeed I did hear from him. He dropped an email with his address and number. He said he had shipped and would give me details. I have left him my details and asked him to get directly in touch. More as it develops.

The old the package bounced excuse. Never heard that one before. :roll:

I think your (twenty-something?) "nice guy" is lying to you. You paid him about 2 weeks ago and he never provided a tracking number, suddenly stopped communicating, etc. Either he is lying or he isn't bright enough to ship a racket without it "bouncing." My guess is he is lying and he hasn't shipped yet as the average chimp could ship a racket properly.

If you don't get a tracking number that indicates shipment from him in the next two days, open a PP dispute for item not received. You can always cancel the dispute if the racket manages to find its way to you someday without bouncing again.

just for everyone to get clarification. i love how skeptical all you are and insulting, you must be super fun to be around. the shipping label and box were partially torn when the racquet was returned to me so i contacted him and sent him extra stuff. i'm not hovering over my computer every 2 seconds and he's the only person i've had a shipping issue with. thanks for giving me the benefit of the doubt and keep on being your wonderful selves.

just for everyone to get clarification. i love how skeptical all you are and insulting, you must be super fun to be around. the shipping label and box were partially torn when the racquet was returned to me so i contacted him and sent him extra stuff. i'm not hovering over my computer every 2 seconds and he's the only person i've had a shipping issue with. thanks for giving me the benefit of the doubt and keep on being your wonderful selves.

Click to expand...

How difficult is it to label a package correctly and respond to your buyer's WTF? emails?

Sorry, we have heard the package bounced lie about a million times around here so forgive us if we are skeptical about such claims. I have shipped hundreds of rackets (and other items) and never once bounced a package. Not that hard to get it right. The only bounced package I ever had racket-wise was on the receiving end because the idiot seller tried to ship parcel post in a priority box and shorted the postage by several dollars. He lied to me blaming the delay on USPS. Took two weeks+ to get the racket and he was local.

At least, you finally shipped, the buyer got his racket, apologies, etc. I think the buyer was very reasonable under the circumstances.
Try shipping on time and answering your buyers emails in a timely manner and you won't have these sorts of threads in the first place.

Don't think hes referring to the buyer, sometimes things happen, no one is perfect, and neither is the system...but things work out and everyone is satisfied, and yes you do a lot to help the buyers and sellers come to conclusions on problems and we all appreciate that, but on the other hand dont be quick to assume someone is being deceitful, you never know what problems that they could have encountered or what a postage worker could have mistakenly done. We know that you are perfect in your own mind FF and never make a mistake but others are not so lucky. Glad this problem is worked out and both parties have what they were looking for, and a little more.

Don't think hes referring to the buyer, sometimes things happen, no one is perfect, and neither is the system...but things work out and everyone is satisfied, and yes you do a lot to help the buyers and sellers come to conclusions on problems and we all appreciate that, but on the other hand dont be quick to assume someone is being deceitful, you never know what problems that they could have encountered or what a postage worker could have mistakenly done. We know that you are perfect in your own mind FF and never make a mistake but others are not so lucky. Glad this problem is worked out and both parties have what they were looking for, and a little more.

Click to expand...

Oh course, if he had taken two weeks to get your racket to you and ignored all your emails asking about status, and used the lame "the package bounced" excuse (no tracking number by the way), you would have a much different opinion. :roll:

If you can take someone's money on time, you can ship on time. Doesn't have to be the next day, but within two or three business days is the norm. And send the tracking number and answer the poor guy's email. How hard is that? How long does that take? Jerking people around is not the way to operate.

How difficult is it to label a package correctly and respond to your buyer's WTF? emails?

Sorry, we have heard the package bounced lie about a million times around here so forgive us if we are skeptical about such claims. I have shipped hundreds of rackets (and other items) and never once bounced a package. Not that hard to get it right. The only bounced package I ever had racket-wise was on the receiving end because the idiot seller tried to ship parcel post in a priority box and shorted the postage by several dollars. He lied to me blaming the delay on USPS. Took two weeks+ to get the racket and he was local.

At least, you finally shipped, the buyer got his racket, apologies, etc. I think the buyer was very reasonable under the circumstances.
Try shipping on time and answering your buyers emails in a timely manner and you won't have these sorts of threads in the first place.

Oh course, if he had taken two weeks to get your racket to you and ignored all your emails asking about status, and used the lame "the package bounced" excuse (no tracking number by the way), you would have a much different opinion. :roll:

If you can take someone's money on time, you can ship on time. Doesn't have to be the next day, but within two or three business days is the norm. And send the tracking number and answer the poor guy's email. How hard is that? How long does that take? Jerking people around is not the way to operate.

Click to expand...

Not to start anything, and yes the getting sent back to you can be a lame excuse, but also true. I have had it happen a few times, granted it never took that long to get back to the buyer. But I have had a couple packages get sent back to me, I don't know why as I have labeled it correctly and all, but I just redrop it off at the PO and it gets there fine the second time.

I paid for a racquet from Patrick / jersey34tennis which he was supposed to ship out last Wednesday. I did a basic search to check if he is a kid, and he is not. ( At this point, payment had been rendered about 10 days prior and no communication from the seller since acknowledging payment.)

He was regular in communicating [once a day e-mail] while we were talking about the racquet and sent over the pictures promptly. After I paid he even acknowledged receipt of payment. (And then he mysteriously vanished.)

However, since then I have requested him for the shipping/delivery confirmation number and there has been no reply at all. It has been over a week of incognito on e-mailswhile his TTW user profile shows activity yesterday 5/30 [and even on Monday]. I am not sure whether to consider the lack of information sent to me as intentional or accidental. Any advise/tip would be helpful. I do not want to malign him but I do appreciate timely communication and updates. (He had time to post on TW but no time to reply to his buyer's numerous emails about shipping status even though he later claimed he had already shipped and the parcel had bounced. Hey, I can't be bothered checking my email and replying to inquiries. I am a busy dude. )

Click to expand...

No one is saying the seller scammed the buyer or anything of the sort; he did not.

And no one knows with 100% certainty whether, or not, the package bounced or was simply not shipped for a week or more to the point where the buyer was concerned enough to start this thread and consider opening a paypal claim. Fun, Fun Fun !!!

It should be noted that, for over a week, the seller ignored emails from the buyer requesting shipping status. Finally, the seller responded and claimed the original shipment had bounced due to a torn label/box. So, either the seller can't box/label a racket properly or he lied about shipping the racket the first time. Either way, not so good.

If the seller had shipped with tracking the "first time", the tracking would have indicated "returned to sender on date x." That would have validated his bouncing package claim. There was no tracking number provided for the "bounced shipment"; how convenient. Tracking was provided on the "second" shipment though. About 3 days after advising the buyer the first package had bounced back to him, the seller "re-shipped." Why did it take 3 business days to re-ship an already boxed racket with a torn label?

I can't say how many times people (mostly kids) have claimed they shipped when they have not shipped. It is all too commonplace, unfortunately. This usually goes on for a week or more and then finally they say they "re-shipped." In some cases, that they "re-re-shipped." :roll:

I think the seller clearly jerked around the buyer unnecessarily for over a week and that he probably lied about the first shipment bouncing back because he had not shipped yet. He did try to make up for the delay in delivery by adding some extras which is a good thing. But, there is no good excuse for not replying to the buyer's numerous emails asking about shipping status or shipping without tracking the "first time" (which is a stupid thing to do for many reasons.) In this case, it took about 2 weeks for the racket to be delivered which is ridiculous for a domestic deal.

This was a long dead thread (from 8 months ago) that the seller chose to revive in order to play the role of the misunderstood victim. I, for one, ain't buying it. Believe what you will. He would have been much better off just issuing a public apology to the buyer and letting the matter rest.

The buyer is this case is a totally cool guy and has the patience of a saint.