Job design is usually seen as a top-down process whereby the leadership or a central function like human resources defines job roles and responsibilities, organisational structural relationship, and job delineation. However, a raft of recent research about job crafting, has found that this bottom-up approach to job design has many benefits.

Job crafting

Job crafting is the process whereby the employee changes the tasks, roles, responsibilities and work relationships in order to make the job fit better with the required organisational outcomes. Job crafting is a form of proactive behaviour that creates a better person-job-organisational outcome fit.

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