138 Customer Ratings

32 Customer Reviews

Third time renting from Uncle Bob's. Always has been a very pleasant experience.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By George

Olympia, WA

December 29, 2014

For all the reasons listed in the questions. You were courteous, professional and had great answers to all my questions and concerns

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Pam

Jacksonville, FL

October 27, 2014

Associate seemed well informed and eager to assist in any way she could. She made the process painless even thought I was not experienced in this area.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Alex

St. Johns, FL

October 27, 2014

I loved the fact that i was able to use the box truck to move my things for free. The only thing that bothered me was the time it took to get started. I was in line to get a unit and i was waiting for an hour for one person. Then in took an hour to get mine.

Staff

4.5

Cleanliness

4.3

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Patricia

Jacksonville, FL

October 21, 2014

2nd storage unit ever and I am genuinely impressed...keep up the good work!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Robert

Jacksonville, FL

September 24, 2014

I have never met and dealt wuth a business representative more friendly, courteous, respectful and professional than Diane. She is a remarkable asset to The Uncle Bob's Storage franchise.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Anonymous

Tampa, FL

August 26, 2014

Diane mgr & her staff are always so very helpful
& pleasant. Because of them I keep my storage needs with Uncle Bobs. Diane is a great asset to Uncle Bobs! Thank you!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Nicholas

Pfafftown, NC

July 17, 2014

Sarah was extremely helpful and accommodating.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Conrad

Orange Park, FL

June 20, 2014

The lady was very nice

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Linda

Jacksonville, FL

June 4, 2014

The manager, Diane went above and beyond to find the right space for me, was friendly, professional, courteous and a genuine pleasure to do business with. She always did what she said and followed through on everything! She was going to be on vacation during my move in and all details were completely and perfectly relayed to her assistant manager and handled with the same level of service. I could not be any happier. You have a great team in place at this location! Thank you.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By James

Fleming Island, FL

May 29, 2014

Convenient location and reasonably priced

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By David

Jacksonville, FL

May 28, 2014

Diane was extremely professional and helpful
The process was easy and quick.
She took the time to understand my needs and found the best solution for me.
Thank you Uncle Diane

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Alison

Jacksonville Beach, FL

May 23, 2014

I am a long time customer of Uncle Bob's...I have stored my things for over 10+ years there
( yikes). Over this time everyone there has ALWAYS been so very nice, accommodating, they stay in contact with me and do go over and beyond with customer service. Overall, it is one of the few businesses left that treat you with respect and genuinely seem to care, as if you are a friend or family. THANK YOU!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Cooper

Jacksonville, FL

May 4, 2014

There was a time when I was having some money trouble. I explained my situation to them and they worked with me until I had it all straitend out.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Lana

Jacksonville, FL

April 16, 2014

We had been told the rental price at Old Sunbeam was 69.00/mo and here at San Jose (only a few blocks away) would be 75/mo. The reason for the different price (Almost a Full House)for the same type facility did not seem justified.

Staff

4.8

Cleanliness

5.0

Expectations

3.0

Satisfaction

4.0

Recommend

3.0

5.0 out of 5 stars

By Margaret

Jacksonville, FL

April 7, 2014

For as long as I have had my shed there Diane has has an awsome agent.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Pam

Jacksonville, FL

March 26, 2014

I just think the price is high compared to other storage units of similar quality.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Nick

Jacksonville, FL

March 18, 2014

everything is always in order and in working order.................I am always greeted cheerfully ..............I never feel like I am an intrusion.............I'm always treated respectfully. Thanks

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Greg

Jacksonville, FL

March 2, 2014

I am a return customer at this location. i continue to return, as well as refer others to store 108. The staff does everything they can to make the stressful event of moving as easy as possible. I would not consider using another storage provider.

Please extend my gratitude to the store manager. The service she provided is truly exceptional. Thank you so much!

Staff

5.0

Cleanliness

4.3

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sarah

Molino, FL

February 1, 2014

Office associates are always so kind and helpful every time I go in.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sharon

Jacksonville, FL

December 26, 2013

I have been with UBS for a long time. And I believe most or all of it has been with Diane. While UBS is a great place if one must store items Diane makes it happen for me. If I have a concern and I did a couple of years ago (with a/c storage) she was right on the mark and got it straightened out. I will tell you no matter where I live Diane is my go-to person, whether by phone or a personal visit.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Gary

Jacksonville, FL

December 23, 2013

Staff very professional, knowledgeable and friendly. Will miss them.

Staff

5.0

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By William

Tallahassee, FL

December 23, 2013

The manager treated me like one of the family!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Suzanne

Jacksonville, FL

November 1, 2013

I had a problem when I moved into the storage space. The truck was 26 feet long and the way the fence, tight corners and an RV parked at the sharpest corner, I ended up hitting one of the posts that protect the building from being hit. It caused a bit of damage to the truck. Fortunately, I had insurance on the truck so I didn't have to pay anything. In the future, they should not allow that RV or any other vehicle to park at that corner and they should have told me ahead of time or have it on their website a size limit for the trucks that can enter the site so a in-experienced truck driver can navigate the site without any problems.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

3.4 out of 5 stars

By Joseph

Jacksonville, FL

October 24, 2013

One day I dropped my keys down the elevator shaft before my load went down from the second floor. Diane at my location was so helpful and cheerful while we figured out and retrieved my keys. Always, always nice office staff and management.

Staff

1.0

Cleanliness

1.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Carol

Jacksonville, FL

October 19, 2013

i love the manager and help there always kind and helpful

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Anonymous

Jacksonville Beach, FL

October 17, 2013

It is too expensive! And why does insurance cost $9/month?

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Aimee

Jacksonville, FL

October 2, 2013

Diane was amazing to deal with. Our move was very sudden and her assistance in helping to coordinate movers, supplies, and the availability of the unit was great! The only time we waited was when we there were other customers there but they worked promptly to make sure we did not wait long.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Julia

Jacksonville, FL

September 26, 2013

I want to acknowledge Diane. She is a professional and a valuable asset to your organization. She has assisted me several times and I greatly appreciate her wonderful customer service.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By John

Kansas City, MO

August 28, 2013

The manager used extra time to explain everything about the storage.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Extended Access Hours

Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Jacksonville

When it's time to store your boat and personal watercraft at a site that offers peace of mind, consider Uncle Bob's Self Storage. Vehicle parking is available at our fenced and lighted site. Snowbirds with summer storage needs should consider our special climate controlled units. When its time to free up some space in your home or garage, we offer the right solution. Our storage facility is conveniently located just north of Interstate 295, on San Jose Boulevard. Look for us on Jacksonville's south side, just east of the St. John's River.

Serving the Communities of:

Orange Park, Fruit Cove
32217, 32223, 32212

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!