Device Info

The Kindle Fire HDX is the third generation of Amazon's Kindle Fire line of tablets. It was announced September 2013 and is available in two models, 7 inch and 8.9 inch.

We stock parts for both models that will help you repair common problems with WiFi, USB charging ports, batteries, and shattered display glass. Not sure what part you need? Check out our troubleshooting guide.

If your device does not respond to the power button being pressed, the battery could be dead and needs charging. Plug the charger into a wall or computer, then plug the other end of the chord into the device’s USB port in order to begin charging, if the LCD lights up and a battery appears on the screen, let charge for a couple of hours for it to fully charge.

Some HDX models suffer from a manufacturing defect that is covered by Amazon's warranty. If you are looking at a white screen, such as a blank webpage, and you notice a blue or purple-like haze around the border of the LCD screen, it is a result of a manufacturing flaw. The intensity of the haze varies depending on the angle your device is held at or the intensity of light that you are using. If you have this issue, refer to Amazon Mayday and speak to a representative.