Who Can You Trust?

From government to business, banks to media, trust in institutions is at an all-time low. But this isn’t the age of distrust–far from it.

In this revolutionary book, world-renowned trust expert Rachel Botsman reveals that we are at the tipping point of one of the biggest social transformations in human history–with fundamental consequences for everyone. A new world order is emerging: we might have lost faith in institutions and leaders, but millions of people rent their homes to total strangers, exchange digital currencies, or find themselves trusting a bot. This is the age of “distributed trust,” a paradigm shift driven by innovative technologies that are rewriting the rules of an all-too-human relationship.

If we are to benefit from this radical shift, we must understand the mechanics of how trust is built, managed, lost, and repaired in the digital age. In the first book to explain this new world, Botsman provides a detailed map of this uncharted landscape–and explores what’s next for humanity.

What's Inside

Praise

"Who Can You Trust is beautifully written primer for a new world that sets you up to be a better citizen, consumer, and parent. I quickly learnt so much about so many things I wanted to know."—Sherry Turkle, Professor, MIT; author of Reclaiming Conversation and Alone Together

"Witty... reveals some deep truths."—The American Spectator

"An
enjoyably accessible, but cautiously skeptical, tour through this hugely
transformative, but barely recognized, shift in our sometimes-irrational
approach to trust...an excellent - and apparently trustworthy - primer to this
fundamentally upturned society in which we may be spending the rest of our lives."—Winnipeg Free Press