Please contact us to confirm availability of special delivery options before placing your order.

Please Note: Items may be left with a neighbour or in a safe place unless you specifically say that you are not happy with this.

Ladders, Security Gates, Step-Over Units and other made to order products are delivered in 7-10 days following acceptance of approval drawings / quotation.

The vast majority of our products are available for next day delivery, however unfortunately some items may occasionally be out of stock. If an item is unavailable or takes longer than average to deliver we endeavour to supply this information with the products description.

If your order contains an item which is out of stock we will contact you before charging the sale to your card details to confirm your preferred course of action.

Returns:

We are more than happy to except returns as per the criteria set out in our Terms & Conditions

We do ask that customers returning items themselves contact us beforehand to confirm the delivery method, unconfirmed returns will not receive a carriage refund.