EXPRESS SERVICE GUARANTEE

We guarantee routine service requests will be completed within (2) two business days (Monday-Friday).

Express Service Guarantee

Program Details

If we’re late, write us about it and we’ll gladly compensate you with free rent only (excluding all additional fees and charges) for each full day after we receive written notice from you until the request is resolved. Routine service requests include: Water heaters, Interior light switches and outlets, refrigerators, ranges, dishwashers, smoke and carbon monoxide detectors, washers, dryers, garbage disposals, HVAC unit, clogged drains, leaking plumbing, locks. You must provide us your permission to enter at the time of your request and you cannot deny our access afterwards for follow-up work. Also your unit must be in good condition according to the terms of your lease and you must be a resident in good standing. If you cause the damage or abused the premises this guarantee doesn’t apply. The guarantee can’t be used if we need to contract with a 3rd party provider and or we don’t have the parts in stock. The guarantee will automatically be suspended during inclement weather too. Note: An oral request can be made for emergency or disabled residents and a staff member will fill out the request form.

During the first 30 days of your lease, if you rent sight unseen, we will allow you to cancel your lease and you only have to pay for the days you lived with us.

We are so confident you’ll be happy with your new apartment that we guarantee it! If you rent sight-unseen and are unhappy with your apartment during the first 30 days of your lease, we will allow you to cancel your lease and you’ll only have to pay for the days you lived with us.* It’s that simple.

COMMUNITY HEROES:

The Torrey Pines Apartment Homes believes in honoring our heroes! We offer active police officers, firefighters, paramedics, teachers, and military personnel $200.00 off of the move-in and the application fee is waived, too!

**Lease termination fee is waived for military active duty only with deployment and proper notice in accordance with the service members civil relief act**

**Terms and conditions are subject to change at any time. Minimum lease term required. The applicant must provide proof of employment at time of application to qualify for benefits.**

REFER A FRIEND

When you refer a friend who meets our residency requirements and moves into our community, we will give you a referral fee! Referrals are only given for friends who sign a 12-month lease term.

HEALTHY LIVING ENVIRONMENTS

Torrey Pines Apartment Homes knows that residents seek a home in an apartment community that supports their healthy lifestyle and our environment.

Healthy Living Environments

Program Details

Your community is a Smoke-Free Lifestyle and committed to remaining smoke-free. (some communities are transitioning to smoke free at this time)

No lingering smoke odors or litter

More environmental responsible

State of the Art fitness centers

Swimming Pool

Going Green

Water, Gas, Electric conservation

Drought Tolerant plants

Pets

Pets play an important role in the lives of many ofour residents, so Torrey Pines Apartment Homes is pet-friendly!We ensure the furiest members of our resident families feel at home.