Cancellations must be requested at least two weeks prior to the workshop. No refunds will be issued after that point. All refunds are subject to a 15% processing fee.

If you wish to transfer your registration to another session, you may do so at no charge, but please let us know as early as possible so we can fill your seat. Transfers in the last two weeks before the session are only allowed if an annual state survey is in progress at your facility. Substitutions (sending a different person to the session) are always accepted at no charge.