School session bookings

Cancellations and no-show charges

If you are not able to attend a free session or a session you
have booked, but not paid for, you must inform the Ticket Desk.
Failure to do so may incur a charge to your school of £150.

If you cancel a paid-for booking more than 14 working days
before the date of the session, your fee will be refunded in full.
If you cancel a paid-for booking fewer than 14 working days before
the date of the session, your fee will not be refunded. If a
session has to be cancelled, the Museum will inform you at least 14
days before the date of the session. In the event of such a
cancellation, the full fee will be refunded, but the Museum cannot
take responsibility for travel or other costs.

For advice about content and structure of your visit or
questions about educational provision, please contact Learning and
National Partnerships on +44 (0) 20 7323 8850 or email learning@britishmuseum.org