Total Retail Talks is for retail executives who crave the knowledge and insights needed to stay successful in today's fast-paced industry. Through engaging talks and focused interviews, listeners take away useful information and practical advice from a full roster of retail experts, influencers and leaders.

In episode 126 of Total Retail Talks, Fan Bi, founder and CEO of Blank Label, a retailer of custom menswear, discusses the digital-native brand's decision to open brick-and-mortar stores. Bi discusses the role stores play in customers’ purchase journeys, and why Blank Label is committed to the channel going forward.