SAP’s code to address label template changes or configure a new printer. In addition,

users were printing local versions of label templates directly from CODESOFT,

which resulted in variance between labels generated from different plants.

"We were completely tied to the types of labels that were coded in our system, and had

no way to address change requests from customers,” said John Butler, Information

Systems Professional. "As RFID and 2D barcodes became more and more popular, we

started looking for a more flexible labeling solution.”

The Solution

As Owens Corning started researching labeling solutions, the team outlined their key

requirements and desired functionality and began comparing options with their reseller,

Lowry Computer Products. "When we went down the list and did the math, TEKLYNX

came out on top,” Butler said. "They have the most complete breadth of functionality and

are consistently providing patches and upgrades.”

Lowry’s experienced Professional Services group and the TEKLYNX sales team worked together to determine an ideal solution. Owens Corning ultimately chose to leverage an existing custom CODESOFT user interface by adding on SENTINEL and LABEL ARCHIVE.

TEKLYNX supported Owens Corning through their intensive testing process, which helped the company determine where they could see the biggest initial impact with the software. The IT team worked through different hardware and front-end system configurations during testing, which helped the deployment process run smoothly.Their first project involved an SAP upgrade roll out that affected multiple plants. A TEKLYNX engineer was onsite for the first two installations. After two days of on-site training during the second installation, Owens Corning’s staff was fully trained and able to install the software, design label formats, configure printers and produce final labels on their own.