[tweetmeme source="leanisgood" service="ow.ly"]“Hurry up and wait.” That was our saying way back when I was a young, and spritely United States Marine. Our standard practice was to arrive for everything really early then wait for something to happen, the Air Force people to let us board a plane, the Navy people to stick needles in us — the intent was to never be late, get done whatever we needed to get done, and move on (the hard part was occupying your Marines while they waited – they tend to be creative and biased towards action – if you don’t keep them busy they will either damage important government property Continue reading →

The first thing that many lean practitioners think of when they hear the word ‘why’ is probably 5 why’s and getting to root cause of problems. That is certainly a powerful tool and a good way to use ‘why’. Those are the why’s that we don’t know. As importantly we shouldn’t forget to teach the why’s that we do know. Continue reading →

Last week I posted about setting big goals for policy deployment. Now that we have decided to “go to the moon” we need to get serious about figuring out exactly how. Many people think that lean is a bottom up approach to business. Think of it as being both top down and bottom up. Continue reading →

We are entering the time of year when most of us will be planning next year’s activities. Hopefully most of us are doing policy deployment or something like it and not just having numerical goals dictated to us so that we can be held accountable later. Hopefully the goals that we work towards will lead us to new levels of performance Continue reading →