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Please close your security software to avoid potential conflicts. See Here how to disable you security protection (Anti Virus)Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.The tool will open and start scanning your system.Please be patient as this can take a while to complete, depending on your system's specifications.On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.Please post the contents of JRT.txt into your reply.

Posted 20 January 2015 - 03:38 PM

henrymills

Posted 22 January 2015 - 11:27 AM

henrymills

Member

Topic Starter

Member

47 posts

I dont see any error anymore.One thing that bothers me though is the driver from www.komeil.com/blog/install-csr-bluetooth-driver-headset-windows-7.Before the problem in my PC I,installed the driver from www.komeil.com first and they work.Then I was afraid its not from official source,so I look for an official source and found one,more updated CSR bluetooth driver.The problem is when I installed it,it showed the error "Could not access VBScript run time for custom action".So I tried to uninstalled it and it gave the same error.Then I researched and found i should register vbscript.dll but I needed to turn off my antivirus.After I turned off my antivirus it still gives the same error when uninstalling so I just manually uninstall the more updated CSR bluetooth driver.Then i installed again the driver that work from www.komeil.com.Then the virus came,so Ive no idea if its the driver that caused the virus or something else.Can you please check if the driver from www.komeil.com/blog/install-csr-bluetooth-driver-headset-windows-7 is safe for me to use.