"I've met some really great people, all the way from cooks to aviators to people who've worked in the intelligence camps," Miller said, adding that he volunteers to drive because he himself has had three surgeries at the VA.

The shortage of drivers has reached a point where dispatchers sometimes have to tell veterans they cannot pick them up. And that's something they don't want to have to do.

"Usually the veterans we transport – we're their only option, or we're their last option," said Trent Dirks, who runs the DAV transportation program. "And that might mean they have to reschedule their appointment, delay their care. We find the number one challenged for veterans as far as the VA is is transportation."

Disabled American Veterans provides 18,000 rides per year statewide to veterans. Those rides total more than a million miles. Dirks says they'd like 10 to 15 more drivers in the Twin Cities so veterans like Dalton can get to their appointments on time.

If you are interested in volunteering as a driver for Disabled American Veterans, call 651-291-1212.