Sold by BIG CARE MART

Babies need some cleansers in their bath for hygiene. Washing with water doesn’t really remove dirt and ermm..other stuff that gets on babies. But some cleansers can dry the skin, especially those that make bubbles. And every parent knows, BABIES NEED BUBBLES!

The best bubbles are made by Sodium Laureth Sulphate, and this is also a cheap way to make a wash. However, SLS can be very drying and is also a more irritating detergent than more modern natural cleansers.

We have taken a different approach. We have combined small amounts of six different natural cleaners as this can be milder on the skin than one concentrated cleanser. We chose natural cleansers that bubbled well, although the bubbles don’t last quite as long as with SLS so every now and then the water can be mixed up again to rebuild the bubbles.

We have then added soothing Colloidal Rice Bran. This creates a silky film that keeps the skin moisturised and smooth. Aloe and other skin soothing ingredients are added last. Overall we think this is the best bubbly formula that could be made for babies. We are sure your baby will emerge as smooth as a babies...

Exchange & Return Policy

Seller's Information

Seller

BIG CARE MART

Shipping from

Return/Exchange address

Notice on Return/exchange

Return and exchange policyIf wrong items or defective items being delivered, we will gladly accept returns of packages on the following conditions:Reported within 3 days from the date of receiptGoods' labels, serial number and security mark is able to be checkedIf the wrong item is being sent by us, we need to collect the whole set of the package together with the original invoice, courier slips and any other relevant documents for our inspection purposeReplacement will only be issued if the products being returned are not used or altered, in the same condition you received it and in the original box and / or packaging. Delivery costs of any return will be borne by you. Returns must be sent back to us only via reliable and traceable shipping methods. We will not be responsible for refunding any untraceable returned item.Please contact us and send proof of picture to our email bigcaremart@gmail.com upon receipt of defective or wrongly sent items. You have to include the following details in the email:Order no:Contact no:Product to return or exchange:Reason for return or exchange:Refunds generally take 7 days, however may take up to 14 days to complete during peak times. We will NOT accept returns of items with obvious signs of use.Once we receive your request for return or exchange, we will perform the necessary inspection. Once the claim is proven and validated, your refund/replacement will be processed and we shall contact you to arrange the refund/replacement.

11Street Return/Exchange Policy

Cancellation

Request for cancellation if product has not been dispatched after payment completion.

Strictly no cancellation for E-voucher after purchased.

Return

Request for return within 7 calendar days following delivery date.

Check seller's approval on buyer's request.

Buyer sends product in question to buyer.

Seller receives and checks returned product.

Seller approves return and return is completed.

Strictly no return or refund for E-voucher.

Exchange

Request for exchange within 7 calendar days following receipt of delivery.

Check seller's approval on buyer's request.

Buyer sends product in question to seller.

Seller receives and checks returned product

Seller send new product to buyer, and buyer receives it, and exchange is completed.

No exchange for E-voucher purchased.

How to Request for Cancellation/Return/Exchange

You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund. But, in case seller has already dispatched product, cancellation request can be rejected.

You can request for return after obtaining product, you should send the product in question to seller. After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.

You can request for exchange if wrong product is shipped, you should send the product in question to seller. After seller checks if returned product is flawed, seller approves your request, and re-sends new product.

Criteria for Return/Exchange

You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

When request due to change of mind is made after 7 calendar days following delivery date

When product is used, destroyed or damaged

When tag attached to product is removed or package of product is opened and product value is damaged

When sealed package is opened or packaging materials are lost

When too much time has passed and product value has so decreased that its re-sale is not possible

When return/exchange request is made for customized product such as hand-made shoes or accessories

When components of product (including free gift) have been used or lost

When buyer did not follow instructions included in product

As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.

As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720-0000 and we will do our best to help you.

Notice

Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.

For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.

11street is an open marketplace operated by Celcom Planet Sdn. Bhd. – a joint venture between two established names Celcom Axiata Bhd. and SK Planet Ltd. Celcom Axiata is Malaysia’s premier and most experienced mobile telecommunications group and SK Planet owns Korea’s best e-commerce site, 11st.co.kr, a reliable and revolutionary e-commerce platform.