Mimicking others results, however, is not enough to ensure success as a leader or fast follower. Soft skills, an obsession with user experience, actionable data, and execution improvement are paramount. #Technology #2019

Utilizing creativity and design principles at the business level to influence strategy and innovation by taking an abstract idea and creating something with it requires structure and discipline to drive results.

UX STRAT USA 2018 took place at the Providence Biltmore, in Providence, Rhode Island, on September 16-18, where key members of the UX community gathered to gather knowledge and converse on the latest trends in experience design and strategy. Pre-conference workshops took place on September 16; the main conference, September 17 and 18.

Software products are systems of components working together to create a harmonious experience. When thinking about the experience and looking at flows it’s easy to get started down the “happy path” and ignore the other 8 states.