Aastra MX‑ONE Telephony System

Tuesday, 26 January 2010 19:54
Written by Administrator

Aastra MX‑ONETM Telephony System

Aastra MX-ONE is a complete IP-based communications system. Not only does MX-ONE provide excellent voice communications, it also provides the necessary applications to offer true mobility and Unified Communications. MX-ONE is based on an open software and hardware environment,using standard servers with a LINUX™ SUSE operating system.

With the latest release of MX-ONE, customers can benefit from MX-ONE Telephony Server’s capacity increase,multiple gateways addressed by one server, a new CSTA V3 protocol, an expanded numbering plan and redundancy feature enhancements. The Management solution continues to be improved with its single point of entry approach, offering an efficient way of managing the system.

MX-ONE Telephony System Building BlocksThe MX-ONE Telephony System consists of two basic components:MX-ONE Telephony Server and MX-ONE Media Gateway.

MX-ONE Server Options

High-capacity Telephony Server software, running on a standard server platform, can handle up to 15,000 SIP users and 15 media gateways. Servers and media gateways can be combined to form either a complete centralized system or a large multi-server distributed system over a geographically dispersed area. Up to 124 servers can be combined in a single system with up to 500,000 users.

Turn-key server solution, based on HP ProLiant. Both the LINUX™ operating system and Telephony Server, application software are installed and preconfigured.

Embedded Server Unit (ESU)Embedded Server Unit is a solution available in two versions:the first version is a blade server that is inserted into a media gateway chassis, which is mainly used to upgrade existingMD110/Telephony Switch installations. The second is a 19-inch-based 1U chassis version called MX‑ONE Server Unit.MX‑ONE Server Unit can also be used to host a variety of applications, such as messaging applications or any otherapplication you may want to install. MX‑ONE Server Unit requires little space and only 20 watts of power.• Main characteristics:>>Intel® Pentium-M CPU, 1.4 GHz>>RAM, 512 MB>>Hard drive, 40 GB

Available in both a board version and a 19-inch 1U chassis rack version.

MX-ONE Media Gateways

MX-ONE Media Gateways come in different configurations and sizes, offering scalability and flexibility to meet the needs of enterprises. The new Media Gateways hardware introduced in the latest MX-ONE version, MGU (Media Gateway Unit), provides the opportunity for a multi-gateway configuration, i.e. up to 15 MGUs can be associated to one server. This is a significant change as it eliminates the previous one-to-one relationship between server and media gateways.There are two different versions of MX-ONE Media Gateways:

MX-ONE Lite – 3U chassis, more suitable for the IP environment and branch office scenario with the space for one MGU board, one ESU plus one board, or three boards if an external server is used.

Aastra MX-ONE offers a complete range of applications for administrators and end-users. From the perspective of end-user administrators, MX-ONE appears as one system. MX-ONE Manager is a complete management suite consisting of: MX-ONE Manager Telephony System – For configuration of system functions• MX-ONE Manager Provisioning – For user configuration data• MX-ONE Manager Availability– For system performance Management

MX-ONE Main FunctionalityPowerful range of features

Support for full range of SIP terminals and softphones, H.323 terminals, Mobile Extension, Wi-Fi and DECT, as well as TDM (analog and digital) terminals

500 system and end-user features, such as different types of diversion, free seating and executive/secretary services

Attendant services, like PC-based workstation, directory search, as well as traditional services including camp-on and busy

Networking feature transparency with IP-based signaling or QSIG, routing and number analysis system features, such as call logging, CSTA and a wide range of applications

Full support for SIP trunking with certification from many service providers worldwide

Gatekeeper/SIP Proxy database redundancy for IP users across serversIP extension implementation in MX-ONE is designed in accordance with the HLR/VLR architecture used in mobile networks. An IP user has a “home server” that corresponds to the HLR (Home Location Register) in mobile networks. The user can be handled by any server in the system as long as the home server can be accessed.

A VLR (Visitor Location Register) is created in the visited server and part of the user data is copied from the HLR to the VLR.The Gatekeeper/SIP Proxy database redundancy feature in MX-ONE allows an IP user to register with any available server in the network and the IP user can be reached by incoming calls even if the “home server” is out of service.

UC deployments with third-party productsCSTA V3 – XML support The latest version of MX-ONE supports CTI monitoring in accordance with Computer-Supported Telecommunications Applications 3, also called CSTA Phase 3. The CSTA Phase 3 is based on the ECMA-269 standard. The existing CSTA Phase 1/TSAPI implementation is also supported, as was the case in previous releases.Microsoft® OCS IntegrationIntegration with Microsoft® OCS 2007 for RCC (CTI-based call control using ACL), dual forking and Direct SIP is supported with MX-ONE.IBM® Lotus SametimeMX-ONE has been verified with IBM® Lotus Sametime Unified Telephony (SUT1) middleware, offering a direct SIP integration between MX-ONE and IBM® Lotus Sametime. A further level of integration is provided through our A2P2 certification of iLMXink’s TeamCall middleware and Sametime client plug-in, offering third party call control of MX-ONE terminals with the IBM® Lotus Sametime client.HP Procurve AllianceThe MX-ONE V.4.0 is now certified with the HP Procurve ONE Service zl Module as the first UC and mobility application for integration with HP’s market-leading networking infrastructure.

Unified CommunicationsMX-ONE offers a variety of end-user Unified Communications options that can be tailored to suit individual telephony needs.

The Aastra Mobile Client (AMC) is a mobile terminal client that creates automatic access to Aastra Mobile Extension service for mobile integration with the communications system. The optional Dynamic Mobile LCR feature minimizes mobile roaming expenses by having the call setup routed through the least costly path.

The MX-ONE Messaging application suite provides a total control over all end-users’ messages, offering everything from basic voice mail to a comprehensive unified messaging system (voice/fax/e-mail services). It is fully compatible with Microsoft Outlook, Lotus Notes and Novell Groupwise, with a variety of integration options.

Aastra Contact Management Suite (CMG) is a user-friendly application that provides you with a wealth of tools, such as for instant messaging, corporate directories, call logs and presence profile management. CMG is integrated with Microsoft Office/Outlook, Lotus Domino/Notes and Novell/GroupWise.

The Aastra InTouch SIP softphone provides end-users with easy and efficient use of their phones from any computer, regardless of location, as long as there is a connection to the company network. It provides call logging, presence management, instant messaging, teleconferencing, etc.

Additionally, MX-ONE Telephony System can be combined with the Aastra Solidus eCare Multi-Media Contact Center application suite for top-of-the-range customer care services. Solidus eCare is a suite of applications and services that offers true skills-based routing functions, agent desktop applications, as well as management applications for server-based contact centers.