This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device.

SAVE THESE INSTRUCTIONS

Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment.

Warning This equipment is to be installed and maintained by service personnel only as defined by AS/NZS 3260 Clause 1.2.14.3 Service Personnel.

Documentation Road Map

Use this document in conjunction with the Release Notes for Cisco Secure ACS Solution Engine 4.0 (OL-8385-04).

General Precautions

Observe the following general precautions for using and working with your Cisco Secure SE 1113:

•Keep the Cisco Secure SE 1113 away from radiators and heat sources, and do not block its cooling vents.

•Do not spill food or liquids on the Cisco Secure SE 1113 components, and never operate the product in a wet environment. If the computer gets wet, contact the Cisco Technical Assistance Center.

•Do not push any objects into the openings of the Cisco Secure SE 1113 components. Doing so can cause fire or electric shock by short-circuiting interior components.

•Position system cables and power cables carefully; route system cables and the power cable and plug so that they cannot be stepped on or tripped over. Be sure that nothing rests on your system components' cables or power cable.

•Do not modify power cables or plugs. Consult a licensed electrician or your power company for site modifications. Always follow your local and national wiring rules.

•Only use the screws and hardware provided by Cisco to install the unit.

Maintaining Safety with Electricity

Follow these guidelines when working on equipment powered by electricity:

•If any of the following conditions occur, contact the Cisco Technical Assistance Center:

–The power cable or plug is damaged

–An object has fallen into the product

–The product has been exposed to water

–The product has been dropped or damaged

–The product does not operate correctly when you follow the operating instructions

•Use the correct external power source. Operate the product only from the type of power source indicated on the electrical ratings label. If you are not sure of the type of power source required, consult the Cisco Technical Assistance Center or a local power company.

•To help prevent electric shock, plug the Cisco Secure SE 1113, components, and peripheral power cables into properly grounded electrical outlets. These cables are equipped with three-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable.

•To help protect your Cisco Secure SE 1113 from sudden, transient fluctuations in electrical power, use a surge suppressor, line conditioner, or uninterruptable power supply (UPS).

•Do not modify power cables or plugs. Consult a licensed electrician or your power company for site modifications. Always follow your local and national wiring rules.

Protecting Against Electrostatic Discharge

Static electricity can harm delicate components inside your computer. To prevent static damage, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer chassis.

As you continue to work inside the computer, periodically touch an unpainted metal surface to remove any static charge your body may have accumulated.

You can also take the following steps to prevent damage from electrostatic discharge (ESD):

•When unpacking a static-sensitive component from its shipping carton, do not remove the component from the antistatic packing material until you are ready to install the component in your computer. Just before unwrapping the antistatic packaging, be sure to discharge static electricity from your body.

•When transporting a sensitive component, first place it in an antistatic container or packaging.

•Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads and workbench pads.

Preparing Your Site for Installation

This section describes the requirements your site must meet for safe installation and operation of your Cisco Secure SE 1113. Ensure that your site is prepared properly before beginning installation.

Environmental

When planning your site layout and equipment locations, take the following precautions to help prevent equipment failures and reduce the possibility of environmentally caused shutdowns. If you are experiencing shutdowns or unusually high errors with your existing equipment, these precautions will help you isolate the cause of failures and prevent future problems:

•Always follow the electrostatic discharge prevention procedures described in the Installation and Setup Guide for Cisco Secure ACS Solution Engine to avoid damage to equipment. Damage from static discharge can cause immediate or intermittent equipment failure.

•Ensure the chassis cover is secure. The chassis is designed to allow cooling air to flow effectively within it. An open chassis allows air leaks, which could interrupt and redirect the flow of cooling air from internal components.

•Electrical equipment generates heat. Ambient air temperature might not be adequate to cool equipment to acceptable operating temperatures without adequate circulation. Ensure that the room in which you operate has adequate air circulation.

Choosing a Site for Installation

Warning This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security.

•Choose a site with a dry, clean, well-ventilated and air-conditioned area.

•Choose a site that maintains an ambient temperature of 32 to 95°F (0 to 35°C).

Warning This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available.

Creating a Safe Environment

Follow these guidelines to create a safe operating environment:

•Keep tools and chassis components off the floor and away from foot traffic.

•Clear the area of possible hazards, such as moist floors, ungrounded power extension cables, and missing safety grounds.

•Keep the area around the chassis free from dust and foreign conductive material (such as metal flakes from nearby construction activity).

Precautions for Rack Mounting

Observe the following precautions for rack stability and safety. Also refer to the installation guideand any installation documentation accompanying the rack for specific warning or caution statements, and procedures.

Servers, storage systems, and appliances are considered components in a rack. Thus, component refers to any server, storage system, or appliance, as well as to various peripherals or supporting hardware.

•Do not move large racks by yourself. Due to the height and weight of the rack, at least two people are needed to accomplish this task.

•Ensure that the rack is level and stable before extending a component from the rack.

•Do not overload the AC supply branch circuit that provides power to the rack. The total rack load should not exceed 80% of the branch circuit rating.

•Ensure that proper airflow is provided to components in the rack.

•Do not step on or stand on any system or component when servicing other system or components in a rack.

Caution After installing system/components in a rack, never pull more than one component out of the rack on its slide assemblies at one time. The weight of more than one extended component could cause the rack to tip over and cause injury to someone.

Warning

To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety:

•Mount this unit at the bottom of the rack if it is the only unit in the rack.

•When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.

•If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.

Precautions for Products with Modems, Telecommunications, or LAN Options

Observe the following guidelines when working with options:

•Do not connect or use a modem or telephone during a lightning storm, which presents a risk of electrical shock from lightning.

•Never connect or use a modem or telephone in a wet environment.

•Do not plug a modem or telephone cable into the Ethernet connector.

Declaration of Conformity with Regard to the Directives 73/23/EEC and 89/336/EEC as amended by Directive 93/68/EEC

English:

This equipment is in compliance with the essential requirements and other provisions of Directives 73/23/EEC and 89/336/EEC as amended by Directive 93/68/EEC.

•Where applicable, AC power distribution shall be one of the following types: TN-S and TN-C[as defined in IEC 364-3].

In addition, if equipment is operated in a domestic environment, interference may occur.

EMC Class A Warnings and Statements

FCC Class A

Modifying the equipment without Cisco's authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations and you may be required to correct any interference to radio or television communications at your own expense.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his or her own expense.

Canada-Class A

This Class A digital apparatus complies with Canadian ICES-003.Cet appareil numerique de la classe A est conforme a la norme NMB-003 du Canada.

International-CISPR 22 Class A

This is a class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

Statement 191—Japan VCCI Class A

This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions.

Hungary-Class A

This equipment is a Class A product and should be used and installed properly according to the Hungarian EMC Class A requirements (MSZEN55022). The Class A equipment is derived for typical commercial establishments for which special conditions of installation and protection distance are used.

Korea-Class A

This device is registered for EMC requirements for industrial use. The seller or buyer should be aware of this. If this type was sold or purchased by mistake, it should be replaced with a residential-use type.

Safety Information

This section includes translations in multiple languages of the warnings that might appear in the Cisco Secure SE 1113 product documents. Before working on equipment, be aware of the hazards involved with electrical circuitry and standard safety practices to prevent accidents.

Caution In Line Power circuits provide current through the communication cable. Use the Cisco-provided cable or a minimum 24 AWG cable.

Caution Only use the Cisco-specified power supply. Refer to the installation manual provided with the product.

Statement 1—Power Disconnection Warning

Warning

Before working on a system that has an on/off switch, turn OFF the power and unplug the power cord. Statement 1

Statement 117—Safety Cover Requirement

Warning

The safety cover is an integral part of the product. Do not operate the unit without the safety cover installed. Operating the unit without the cover in place will invalidate the safety approvals and pose a risk of fire and electrical hazards. Statement 117

Statement 119—Unit Short Circuit Protection

Warning

This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that a fuse or circuit breaker no larger than 120VAC, 20A U.S. (240VAC, 16 to 20A international) is used on the phase conductors (all current-carrying conductors). The fuse or circuit breaker must have adequate safety approvals recognized by the country of usage. Statement 119

Statement 1006—Chassis Warning for Rack-Mounting and Servicing

Warning

To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety:

•This unit should be mounted at the bottom of the rack if it is the only unit in the rack.

•When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.

•If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.

Statement 1015—Battery Handling

Warning

There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.

Statement 1024—Ground Conductor

Warning

This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available.

Statement 1029—Blank Faceplates and Cover Panels

Warning

Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place.

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Product Documentation DVD

Cisco documentation and additional literature are available in the Product Documentation DVD package, which may have shipped with your product. The Product Documentation DVD is updated regularly and may be more current than printed documentation.

The Product Documentation DVD is a comprehensive library of technical product documentation on portable media. The DVD enables you to access multiple versions of hardware and software installation, configuration, and command guides for Cisco products and to view technical documentation in HTML. With the DVD, you have access to the same documentation that is found on the Cisco website without being connected to the Internet. Certain products also have .pdf versions of the documentation available.

The Product Documentation DVD is available as a single unit or as a subscription. Registered Cisco.com users (Cisco direct customers) can order a Product Documentation DVD (product number DOC-DOCDVD=) from Cisco Marketplace at this URL:

Ordering Documentation

Nonregistered Cisco.com users can order technical documentation from 8:00 a.m. to 5:00 p.m. (0800 to 1700) PDT by calling 1 866 463-3487 in the United States and Canada, or elsewhere by calling 011 408 519-5055. You can also order documentation by e-mail at tech-doc-store-mkpl@external.cisco.com or by fax at 1 408 519-5001 in the United States and Canada, or elsewhere at 011 408 519-5001.

Documentation Feedback

You can rate and provide feedback about Cisco technical documents by completing the online feedback form that appears with the technical documents on Cisco.com.

You can send comments about Cisco documentation to bug-doc@cisco.com.

You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:

Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT:

An emergency is either a condition in which a system is under active attack or a condition for which a severe and urgent security vulnerability should be reported. All other conditions are considered nonemergencies.

Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive information that you send to Cisco. PSIRT can work from encrypted information that is compatible with PGP versions 2.x through 8.x.

Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this URL:

Obtaining Technical Assistance

Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Technical Support & Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller.

Cisco Technical Support & Documentation Website

The Cisco Technical Support & Documentation website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, at this URL:

Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support & Documentation website by clicking the Tools & Resources link under Documentation & Tools.Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:

For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

To open a service request by telephone, use one of the following numbers:

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—Your network is "down," or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

•Cisco Marketplace provides a variety of Cisco books, reference guides, documentation, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:

•Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:

•Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:

•Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

•Networking Professionals Connection is an interactive website for networking professionals to share questions, suggestions, and information about networking products and technologies with Cisco experts and other networking professionals. Join a discussion at this URL: