So-Called Hospitality

Hour 2: What’s really going on behind the formalities and pristinely kept rooms of your favorite hotels? We’ll find out this hour with Jacob Tomsky, who’s worked in the trenches of hospitality for more than a decade. His book, now out in paperback, is called “Heads In Beds: A Reckless Memoir Of Hotels, Hustles, and So-Called Hospitality” (Anchor Books, 2013).