Vending Machine Parts, Vending Machine Repairs, and more!

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Cold for the Holidays?

According to one of Vendnet’s senior technicians an important and commonly overlooked maintenance step for your vending machine is cleaning the machine’s refrigeration unit. Proper service to your machine will help keep it running like new year-after-year.

Here are some simple steps to make sure your machine’s refrigeration unit is running at optimal performance in order to keep your products fresh:

Replace the air intake filter

Brush off the screen intake underneath the machine

Wipe off the condenser fan in the back of the machine

Make sure the back fan is not right up against the wall. It is recommended that there is at least four inches clearance between the wall and the back of the machine for proper air flow.

For more information on servicing your refrigeration unit including how to completely replace your refrigeration unit within your machine, check out this short video.

We also recommend cleaning off other dust or dirt your machine may have on the panel or glass window. Machine presentation can help products appeal to the consumer.

Please contact Vendnet today with any service or parts questions at 1-800-833-4411 or email service@vendnetusa.com. We hope your machine stays cool and you have a Happy Holidays!

The Model 3589 machine is easy to set up and the video below includes a walk through of the necessary steps to get your machine up and running. The video includes how to receive the machine from the carrier, open the machine, load products, fil the coin changer and set prices.

VendNet USA is proud to partner with Cantaloupe Systems to provide our customers with the Greenlite Cashless system, a provider of cloud-based and mobile solutions for vending and OCS management. Just recently, Cantaloupe Systems announced securing a strong partnership of their own through a merger with USA Technologies (USAT). USAT offers cashless acceptance technologies and a suite of services designed specifically for the convenience services market. Learn more about this exciting development below.

Two great companies, better together.

Have you heard the news?

USAT and Cantaloupe Systems have merged into one great company. As both organizations already share many customers and partners, as well as an unwavering commitment to providing top quality products and services and a determination to staying ahead of the technology curve.

Together, USAT’s best-in-class cashless and consumer engagement service combined with Cantaloupe’s unparalleled cloud and mobile solutions for business management and efficiency, equal an unrivaled, holistic enterprise system, and the best overall service and value for our customers and partners. And with our powerful combined platform, there is so much more to come!

So what does this mean for Greenlite Cashless users?

All great things for you and your business!

You can expect that services and products will only get better over time. As the two companies become one, Greenlite customers can look forward to getting access to features including loyalty programs, touchscreens, campus card solutions and more.

Your hot beverage vending machine is about to get a lot more popular! As the cold weather sets in, your machine will be put to work with increasing intensity. The more a machine is used, the greater the stress on the individual hardware components. Unfortunately, if not properly taken care of, this can cause your machine to work unreliably, or in a worst case scenario, break down completely. Nobody wins: you lose profits and your customers are unhappy.

If you’ve never been involved in your machine’s maintenance before, it can seem overwhelming. A variety of decisions need to be made: Who do I call? Are they trustworthy? Are they qualified to treat my machine? Here at VendNet USA we sympathize with your concerns, and are pleased to offer a variety of services to help keep your hot drink vending machine running and profitable all season long, such as:

Remember, constant wear and tear without proper upkeep is the reason most machines break down: preventative maintenance can spell the difference between an unusable machine and a successful season. VendNet USA can help you find a qualified and reliable repairman to do the work for you. VendNet USA is available 24/7 to help you with our unbeatable online support and services.

Nothing says “Good Morning!” like a delicious, freshly brewed coffee. Other than the obvious caffeine jolt it provides, a piping-hot, strong coffee warms you from the inside. Coffee’s popularity has turned it into a necessity for a majority of the population world-wide.

Perhaps that’s why espresso vending machines are so profitable. Owning a coffee vending machine and can help you capitalize on the vending industry while providing a service your customers and employees will thank you for time and time again. Here are some FAQs we’re often asked when savvy business owners begin their research into coffee vending machines.

Why should I invest in an espresso vending machine?

An average specialty coffee drink at a gourmet coffee shop costs about $2.50, and consumers are willing to pay the price! The same is true in vending; consumers are willing to pay a premium for a quality cup of coffee, cappuccino and more.

Where do I start?

Begin by looking into the make and model of the coffee vending machine you’d like to purchase. Once you’ve settled on your machine of choice, you can begin ordering supplies, testing out the popularity of different items, and learning more about servicing your coffee machine on your own.

What should I order to stock my machine?

Here at VendNet USA, we offer the king of coffee vending suppliers: Aristocrat Premium Fresh Brew Coffee. Check out this chart for a general picture of how much product you should be stocking your machine with. This obviously varies based on make/model, cup size, and your budget, so make sure to speak to a representative before placing your first order.

How do I service my machine?

If your vending machine is in need of fixing, we can supply you with comprehensive vending machine repair and diagnosis services as well as vending machine parts and products. It’s important to keep your coffee vending machine working to continue making a profit.

You may be a new vending operator, or just need a refresh on vending machine maintenance – the key to a properly functioning vending machine is preventative maintenance, here we have 4 tips that will give you peace of mind now, and in the future:

Keep It Powered

It may seem simple, but we see this a lot. Sometimes you think your vending machine just stopped working, and when we come out for a service check, it’s simply not plugged in. Many machines have some sort of control board in them. Make sure your machines are plugged into an electrical outlet so they function properly. You can always reset your circuit breaker if the outlet isn’t working. Check the connections to all of the vending components, as they can get loose.

Keep It Clean

Your vending machine, is beyond anything, a machine – and machines need to stay clean in order to function properly for extended periods of time. Keep the pathways for the bill validator and coin mechanism clean to ensure proper function. Always retest the machine before leaving it. Keep the refrigeration system clean. You can use air or even a brush to keep the lint out of the refrigeration unit area.

Keep It Primed

When setting up new products in your machine, you must prime each selection. Priming is the action of testing a new selection in your machine until it is ready to be vended. During this process it helps to keep your machine level.

Keep It Priced Right

A common complaint from vending customers is that the pricing is not set up correctly. Take the time to set the price in accordance with the correct product in your machine. It is helpful to test each new selection and product as well. This will help limit the number of service calls you will have to make.

Overall, the vending machine business is fascinating, with lots of opportunity for growth. Take the time to make preventative measures in your vending business.

Your team at VendNet USA is here to help you with all of your vending machine repairs. Contact us by phone at 1-888-836-3638 or web today to get started!

VendNet USA offers you the chance to download vending machine parts and service manuals onto your tablet or computer.

Before installing your new vending machine parts or calling for vending machine service, make sure you know where they go and how the system should work. As part of our comprehensive service, VendNet USA offers manuals for many major vending machines and snack machines. With both vending machine part manuals and service manuals, available in both Spanish and English, you can troubleshoot your machines before calling for vending machine service, giving you a greater return on investment.

The convenient PDF format makes it simple to search for the information you want, and the instant download option puts help in your hands quickly. We offer parts and service manuals for snack machines, soda machines, cold and frozen food machines, refrigerated combination machines and coffee machines. If you have another type of vending machine, you can find the manual in the miscellaneous vending machines section. Advanced programming manuals for your vending machine are also available for more complex repair needs.

If you’ve found your manual on our website and realized that you can’t troubleshoot the problem on your own, trust VendNet USA for comprehensive vending machine repairs and services. Our technical service department will walk you through the problems and help you find a workable solution, so you can get your machine up and running quickly. Not sure which manual you need or which part will fix your problem? Again, our technical service professionals are here to point you in the right direction. Simply give us a call to get started: 1-800-833-4411.

It’s no secret that the best medicine is preventative. This is true for the health, finance, construction, and vending industries; almost every industry can benefit from preventing issues before they actually occur.

Once you purchase or lease a vending machine, maintaining it is the next step in ensuring your profits are going to stay healthy. Maintaining your vending machine can help with decreasing the number of emergency calls you make to last minute repair people. While some emergency calls are unforeseeable, regular maintenance utilizing prevention techniques will help to drive down surprise costs.

Everyone’s goal is to maximize revenue, so we’ve developed a quick list of preventative measures anyone can take to preserve your profit margins:

Stop Predictable Problems:

Prevention is key to avoiding bigger problems. We all know a cheeseburger a day is not exactly prevention for heart disease, but eating more vegetables is preventative for your health. Take preventative measures again predictable problems, like for example changing the water filters in your coffee vending machine, or cleaning the bill acceptor to avoid jamming. Clean the compressor on cold or frozen food dispensers.

Sharpen your repair skills: Learning how to take care of vending machines is so easy now. We offer vending machine repair and technician classes where you can stay up to date on keeping your machine on track. If you opt not to do it yourself, staying in good communication with a reliable technician is a huge proponent in saving money on the repairs that are out of your scope.

Keep maintenance records: Just like any other industry, there are parts and bits that are used in the operation of your vending machine business that need to be replaced, and that have a certain lifespan. You have to know when certain products are low and about to expire, keeping good records of these things can certainly prevent the need to replace them more often, since you will not be purchasing unnecessary additional replacement parts.

Your team at Vending.com is here to help you with all your vending machine repairs. Contact us by phone at 1-888-836-3638 or web today to get started!

When considering all the logistics that go into the start-up of a vending business, one of the big questions you must answer is how you will store your machines while you are trying to land the great locations for those machines. There are a few different options out there. We’d like to share some information on each of those options with you. Depending on your situation, one or more of these may be right for you.

The first option is that you could have the machines shipped to a warehouse that stores business equipment. Many of the big vending franchises utilize this approach. It is convenient but it comes with a large price tag. The warehouse will typically charge you thirty-five to forty dollars per month to store each machine. They can often deliver the machine direct to the location for around three hundred dollars as well. We have connections and we can offer this option if you are interested in this.

The second option is that you could have the machines shipped right to your house and store them in your garage. This is a nice option because it is free. You can also play around with those machines right there at your home, which is great if you are new to the business. The downfall of this option is that the machines will take up your car space, which is valuable real estate.

Another option is for you to rent a storage unit. This is also a less expensive route. A 10’x10’ unit is typically around one hundred to one hundred and fifty dollars per month and will fit approximately nine vending machines. The downside of this option is that you will have to move your machines to their locations on your own or pay for someone to come and move them for you. However, this is a very economical way to store them until they go out to locations.

Your last option is a great option that we are now providing. At the Discount Vending Store, we are offering one month of free storage on select machines. We will store your machines here in our warehouse and send them out to your locations as you find them. Should you need more than a month of storage, we can provide longer storage for a small additional fee. This option allows you to purchase multiple machines at our multiple machine discounted price. Additionally, we don’t always have all our machines in stock as the availability on each of our machines comes and goes. So, if you see the machines you want, you can purchase them now and let us store them for you until that perfect location is secured.

Any one of these four options would be a great one. You simply need to analyze your requirements and your budget and make the best choice for you and your business.

What does it take for a vending location to succeed; that is, to create and sustain sales? Having the right location isn’t the only factor, though it does help. Having a terrific product is also helpful, but that alone won’t guarantee growth. The newest, flashiest machines with the latest technology can also be a draw. Having a dedicated and professional staff for vending machine repair and maintenance is also important. Ultimately, a successful vending location has all these and more. Neglecting even one area may result in failure. Here are our tips, garnered from years of achievement and profit with vending machines.

Have a well researched location to meet your needs. Whether your business model is focused on a high traffic area or on repeat business, it’s vital that you know what your business goals are before you select a location, not the other way around.

Offer the best product your customers want. This seems somewhat obvious, but there is a subtle difference between the best products your customers want and the best products available. Knowing your consumer base, their spending habits, and their shopping predilections can prevent you from making an inconvenient and costly mistake in stock.

Take advantage of technology, not the other way around. From cash-free payment options to wireless enabled stocking and sales stats, the amount of data available to a vending machine operator is greater than any other time in history. Getting bogged down in this much information is a real concern, as is trying to launch fancy technological advances in locations that may not have the right user base.

Maintenance saves money. While every item we own may break at some point in its life, the value of preventive vending machine repair and maintenance cannot be overstated here. A broken machine is at best a fancy column to lean on, and at worst can actually cut into your bottom line.

Ultimately, your success, achievements, and profit as a vending machine owner or operator is limited only by the amount of research, diligence, and elbow grease you are willing to put in. That’s part of what makes vending machines such an appealing line of business–the ability to dictate your own business and results.