A lot of people have emailed me or tweeted me saying they're not getting any of Metro's new alerts.

Ironically, Metro was touting the new service during yesterday's board meeting when the alerts faced their first major test.

From Scott:

Since the new WMATA email alerts system was implemented, I have not received a single alert. For example, today during the major incident at Foggy Bottom I did not receive a single alert although I am properly subscribed to receive alerts at all time periods.