Press Releases

ServiceChannel Hosts Annual CONNECT User Group 2017 in Las Vegas

Event brings together more than 200 forward-thinking facilities professionals to discuss the modernization and transformation of facilities management

NEW YORK – September 6, 2017 – ServiceChannel, the leading SaaS service automation platform for facilities managers, contractors, and technicians, today outlined the agenda for its annual ServiceChannel CONNECT User Group on September 11-12 in Las Vegas. ServiceChannel CONNECT is a two-day event that brings together more than 200 facilities management (FM) professionals from retail, restaurant, healthcare, financial, and other industries who share a need to manage multiple physical locations more efficiently and effectively. Participants will hear from prominent keynote speaker Doug Stephens, founder of the Retail Prophet, and attend sessions to further their knowledge of the latest facilities management and site operations technologies.

ServiceChannel CONNECT User Group offers facilities professionals the opportunity to meet and interact with other progressive ServiceChannel customers and partners. Attendees will engage in educational sessions on topics including: data-driven decision-making based on artificial intelligence and machine learning technology; the value of analytics, visualization, and business intelligence for multi-site enterprises and organizations; the latest technologies to ensure compliance, reduce risk, and increase operational efficiency; and much more.

Additionally, attendees will hear from keynote speaker, Doug Stephens, one of the world’s foremost retail and consumer futurists, whose research and insights have helped some of the world’s largest organizations understand exactly how mega-trends are forever altering consumer/brand relationships, will focus on how these developments are changing the role and expectation for facilities management within the evolving retail and consumer experience.

Other highlights will include customer case studies and best practices from ServiceChannel’s CEO, Tom Buiocchi, and Chief Product Officer, Hughes Meyrath, who will also share exciting product-related announcements and a roadmap into ServiceChannel’s future vision of facilities management. Attendees will leave Las Vegas with new and innovative ways for driving value for their organizations, and will interact with an expanded network of industry peers and solution partners by attending the various networking and social events.

About ServiceChannel

ServiceChannel provides facilities managers with a single platform to source, procure, manage and pay for repair and maintenance services from commercial contractors across their enterprise. By delivering unprecedented transparency and data-driven analytics of service quality, across all trades, locations and contractors, facilities managers drive significant brand equity and ROI for their organizations without outsourcing or investing in new infrastructure. The world’s leading global brands use ServiceChannel and Big Sky solutions daily to help optimize millions of transactions and billions of dollars of spend annually. Learn more: https://servicechannel.info/.