BBM says my Custom PIN is Cancelled?

I got a notification that my bbm custom pin is cancelled and when I resubscribe it says user is suspended. I have one chat that I barely use. I reported to blackberry anyone know what the issue could be?, can someone else use my custom pin to spam?

If you choose not to renew your Custom PIN Subscription, you will no longer be able to use your Custom PIN to add you to BBM. In addition, that PIN will become available for other users to select as their Custom PIN. Your PIN number will revert back to your original PIN number.