This one-day seminar is for those who are looking for more than the average conflict management theories and skills. The unique feature of this seminar is helping participants to understand the difference between problems and conflicts. Conflict is what happens to me when I have problems.

Conflicts cannot be solved by reason and logic. When I am in conflict, personal survival is the singular focus. Therefore, the primary task in managing conflict is to regain self identity and then identify the events and feelings which caused the conflict and finally, seek ways and means of solving the problem and re-establishing goodwill.

Before aiming to modify their behavior or enter into negotiation, this seminar helps participants to modify their beliefs about their situation in life.

It is a participatory seminar where the emphasis is on discovery rather than teaching.