A: If you’re brushing at least two minutes twice a day we recommend changing your toothbrush every 30 to 60 days. Our high quality brushes provide all the cleaning capability you need in a dentist recommended soft bristle toothbrush. However, once bristles begin to lose their efficacy then it’s time to swap out that toothbrush. Your bristles may not even look worn - but with normal brushing you can be confident it’s time for a change.

A:You’re in control of your membership. You can cancel, hold or change an order simply by visiting MY ACCOUNT. You’ll need to login with your username and password.

Is there a fee to cancel an order? NO

Is there a “last bill” before my order is cancelled once I give notice? No. Your order will be cancelled immediately and you will not be charged for another order. We know that many people avoid a recurring order - even for something convenient like a toothbrush - because companies make it hard to cancel or require cancellation be made with extended notice. However, all we ask is that you give us three (3) business days before your next order is scheduled to generate so that we can cancel it in time. Otherwise, we can't guarantee you won't have one more order ship.

Do I have to cancel my membership? NO. You can HOLD or PAUSE one or more orders. You can even change the type of toothbrush in an order if your needs change!