The successful candidate will join the Admin/Customer Services Team, working within their busy & challenging Call Centre style office, ensuring timely, efficient & accurate administrative support is provided, raising and coordinating vehicle finance contracts for their customers and offering a first class service to both existing and new customers.

Skills Required:- Ability to work to tight deadlines & under pressure- Proven Customer Service experience- Accurate data inputting skills- Proven Telephone skills- Able to quickly build rapport & good working relationships with clients, suppliers & colleagues - Ability & enthusiasm to be a team player in a very busy Admin/Customer Service Department - Friendly, obliging & approachable personality- Ability to take ownership and plan own workload- Ability to multi task & work accurately at speed- Computer literate with accurate and speedy keyboard skills- Experienced using Microsoft Word, Excel & Outlook- Experience of handling high volumes of calls in a busy, multitasking environment. - Able to demonstrate Commitment, Reliability & Flexibility- Knowledge of FCA compliance & procedures is advantageous.

Key Responsibilities:- Operating all in house administration systems- Ensuring that all work is dealt with in accordance with compliance, company procedures, guidelines & deadlines- Ensuring that all administration systems (both written and electronically) are maintained & updated correctly.- Resolution of client/supplier queries/concerns- General customer correspondence- To provide support to other team members as and when required- Telephone call/enquiry taking- Accurate data entry of sales proposals & client information- Raising of Vehicle Orders via the in house system- Confidential information vetting in line with Data Protection- Vehicle Specification Checking- Finance Documentation raising & handling- Completion of various company forms- Managing, co-ordinating & arranging the successful delivery of vehicles - Regular client, funder & dealer liaison - General office duties such as dealing with a high volume of emails, faxing, filing & photocopying. - Ensuring Company & FCA (Financial Conduct Authority) procedures are implemented, followed & adhered to.

Would best suit individual from motor industry such as a Car Dealership, Insurance Broker or from Financial Services background.

Salary negotiable for right person.

QualificationsMinimum GCSE/A*-C in Maths & English or equivalent. Industry Training including AML and DPA Regulations, Introduction to Consumer Credit Regulations, a sound understanding of the FCA and industry regulations would be advantageous but training will be provided.