FAQs

Faq's

A. All orders are cut and shipped fresh to each order. Beef is packed in coolers with proper amount of ice packs needed to maintain safe temperatures.

Q. How long before my order will arrive?

A. All orders placed before 11:00 pm est. Monday-Thursday will be shipped out same day. All orders are shipped to arrive within 1-2 business days. Orders placed on Friday will ship out on the following Monday.

Q. What is the process if the order is received and the beef is not in safe temperature?

A. IF you receive an order and the beef is outside of safe temps, call or email us immediately and we will resend the order.

Q. Do you market other items not listed on the website?

A. Yes. We only placed on the website the most popular purchased items. If you are looking for a beef item not seen or have a special request for a cutting specification you can call or email us.