Due to the overwhelming uptake in podcast consumption and podcasters submissions Spotify is going to be making some back end updates to better serve both groups. There may be some delays in new episodes or shows appearing in Spotify during this maintenance period that they are expecting to last approximately four to six weeks.

[11:30AM EST] – We’re doing some maintenance on our stats processing system today, stats processing will be paused during this time. We expect this maintenance to take ~6 hours and will post an update when the processing has been restarted.

[5:40PM EST] – We’ve completed the stats maintenance and processing has been turned back on. All logs generated during the time frame of the maintenance will be processed normally in order of oldest to newest. We’ll post another update when processing has caught back up.

[11PM EST] – Stats processing is continuing to run and we expect it to be caught up in the next 2-3 hours.

At the end of 2017 we rolled out our new stats interface backed by an entirely new stats system – new stats FAQ. After the new system was launched we continued to process data through the legacy system to allow for direct comparisons during the month of December between the old numbers and new numbers. Today we have stopped processing data through the legacy system, this means that while all existing data in the legacy system will remain accessible you will no longer see numbers there update.

[11:30 AM EST] – Stats processing is currently paused as we are performing some maintenance on our stats system. We’ll post further updates as the work progresses.[2 PM EST] – Stats processing is running again now and we expect it to catch up later this evening.

We’ll be performing maintenance on our database systems at 2PM EST today. We expect this window to be very short but to avoid any issues we will be putting the system into maintenance mode during this time.

[2PM EST] – The system is now in maintenance mode. We’ll post an update when the work has been completed.[2:10PM EST] – This maintenance has been completed and the system is now running normally again. Thanks for your patience and we apologize for the short notice.

We’ll be performing some maintenance on our main database cluster at 9AM EST on Wednesday March 22nd. During this maintenance period we will be putting the system into maintenance mode. This will prevent access to the publishing platform and will delay the release of any scheduled episodes until after the system is brought back out of maintenance mode. The serving of media files, RSS feeds, webpages and our web player will continue to operate normally.

[March 22nd, 9AM EST] – This maintenance has begun and the publishing system is currently in maintenance mode. We’ll update this post as the work progresses.[March 22nd, 9:30AM EST] – We’ve finished this work and will be bringing the system out of maintenance mode momentarily.[March 22nd, 10:00AM EST] – All systems are running normally and stats processing which was paused during the maintenance will be caught up in the next hour.

From all of us here at Libsyn we want to wish you all a happy holidays and happy new year! In observance of the holidays our offices will be closed on December 26 & January 2nd. From December 27-30 our support staff will be working on a reduced schedule so please be patient and expect longer than normal ticket response times.

[10AM EST] – We’re conducting maintenance on our stats system today. The purpose of this is to add additional hardware to our stats cluster, this will improve the performance of both processing and display of stats. Stats processing is currently paused and the display of stats in the dashboard may become unavailable at times. We’ll update this post throughout the day with updates on our progress.

[3PM EST] – The maintenance is progressing and is nearly completed at this time. We’ll post another update when stats processing has resumed.

[4PM EST] – Stats processing has resumed now and is functioning normally. We expect stats to catch up sometime late night or early tomorrow morning.