Make a referral

Our response line is open Monday to Friday from 10am until 5pm . Outside of these hours, in emergency situations, you can call 0116 221 1855 and we will do our best to assist you.

Our duty response team can provide detailed and up to date information on availability and vacancies, eligibility criteria and will be able to send you any necessary referral paperwork for completion.

If you know you’d like to make a referral to our Accommodation Assist, Accommodation Plus or Bridge House projects, please download an application form and return it to us by email to AHDutyDesk@actionhomeless.org.uk or by post to AH Duty Desk, Mayfield House, 10 St James Terrace, Leicester, LE2 1NA.

If you are concerned about something sleeping rough please send an alert to Street Link. The details you provide are sent to the local authority or outreach service for the area in which you have seen the person, to help them find the individual and connect them to support.