Thermostar by Pella by Pella Reviews

Window Comments

Overall I found them to be well built, easy to install, and priced fairly.

Window Grade: 4.3

Overall quality: 3
Locks: 1
Balance System: 2
Warranty: 3

MissMindy

March 12th, 2011 9:05 pm

Window Comments

I have noticed drafts with these windows.. They slide open easy but when you go to lock them it's very difficult. ALSO sometimes you need 2 people to lock them because the top slides down when you pull the window down. Someone has to hold the top in place in order to lock them. I replaced EVERY window in my home with Pella Thermostar's I purchased from Lowes and would NEVER do it again.. just sayin'.. The guy who installed them did a terrible job. They look good but I have to plug up the slide area to keep the drafts out.. TERRIBLE!

Window Grade: 2.3

Install Comments

Installed by James Spencer of MO

He was RUDE, he cut the wires in my walls so in my living room instead of having 8 outlets I have 4 now.. He completely RUINED the wiring.. Not sure he knew what he was doing. He called me names and my HVAC guy heard him and they almost got into a fight. Police had to come and remove him from my home..

Install Grade: 1.0

Price Information

$60.00 per window for install plus the price of the windows... I replaced 10 windows, put in French Doors, and 15 light front and back doors... The place is adorable.

Overall quality: 5
Locks: 5
Balance System: 4
Warranty: 3

Bill

November 30th, 2011 11:02 pm

Window Comments

We purchased 7 regular windows and 1 bay window that was installed where we had a picture window. These replaced windows that were original to my 1959 house. They are great no problems with air leaks. I am pretty handy and installed them myself. With me doing the installing I made sure everything was sealed up nice and tight and added insulation where needed. I don't think you can blame Pella if you had a bad installer.