Settings

The settings section of your reseller console allows you maximum flexibility for managing your account and merchant account settings. Most of the settings sections listed below has its own support page; those that do not are detailed below. Please click on the icons below to access specific support pages for each of the settings sections.

Console Branding

Call-In Messages

Setup a custom message that will be displayed to USAePay Customer service if your merchant calls in for support.

Enter any information you would like to be displayed to USAePay customer service agents when they are assisting one of your merchants, then click Save. Your message will remain in the editable field and can be changed at any time.

Fraud Prevention Modules

Upsell Features

Control the message displayed to merchants if they attempt to access a feature not included in their service level (package).

Features that are not included in a merchant's package can be hidden or they can appear with the message of your choice. Select “Show Feature with Upsell Message” or “Hide Feature,” then, if you would like to include an upsell message alongside features not included in a merchant's package, enter the message in the space provided and click the save button.