Repairs & Upgrades

MacBook Air® laptop can be difficult to repair and upgrade given their slim design and features. Despite the challenges Experimac of South Charlotte, NC has you covered. We specialize only in the repair and upgrade of Apple® products. If your MacBook Air® laptop is in need of a new battery, faster RAM, or a larger hard drive our expert technicians are here to help. Talk to us about how we can help improve your laptops speed when launching programs or increasing storage. Bring your MacBook Air® laptop in for a thorough assessment we can quickly make repair and upgrades while you wait so you can leave with your MacBook Air® laptop working like new! Click on the MacBook Air® model you have to learn more.

News & Events

Events

Reviews

This store is fantastic for Apple repairs, sales, and buybacks. They successfully fixed water damage on a MacBook Pro that Apple said was ruined for a very reasonable cost. They also repaired my iPhone 6+ very quickly. Great ownership and friendly environment.

Google Plus User

Awesome customer service and work! I thought my iPhone 6 plus was gone forever, but he brought it back to life! Thanks guys!!!!

Facebook User

Brought my non-functioning iPhone 5 in today and these miracle workers had be back up and running with a fully fixed device in less than 20 minutes. No more scheduling appointments with the Genius Bar for me!!! Thanks, Experimac!!!

Facebook User

Finally a great option for Mac products. Will be picking up an Air next week!

Facebook User

Just traded in an older iPad Air towards a used iPad Air 2. Super easy....great trade in value and awesome guys to work with. Will be back for future purchases and/or repair work. Easily worth the drive from Concord over to Ballantyne to work with them.

Facebook User

My daughter dropped her iPhone one too many times, and the screen cracked in several places. We saw a review of Experimac on NextDoor and decided to try them out. The store is nice and spacious, and Jeff helped us immediately. Her screen was replaced within the hour and the price was very reasonable. We were very happy with the whole experience.

Google Plus User

I got a new battery for my iPhone 5 today! Jeff is a pleasure to work with and very knowledgeable. It was the perfect fix instead of buying a new phone. Thanks Jeff for your great service!

Facebook User

Purchased a Mid 2012 model Macbook Pro almost a month ago from here. I am so very pleased with my purchase. I had been looking to purchase a macbook for a good while but could not afford to spend $1200-1600 at the Apple Store. Experimac is a wonder alternative. They even took the computer apart and installed my extra 4GB of RAM right in front of me! I know when I go to purchase another computer it will definitely be from this location! Jeff was great and assisting me and answering any questions I had. I told him my price range and he found the best option to fit my needs! Excellent products, excellent costumer service and by far the best value! Do not buy a used Mac online or off craigslist before you check out Experimac! There staff is well trained and will get you the best deal and include a warranty (30 days) or they are certified as a Apple Repair center if anything goes wrong after your warranty expires!

Experimac Website User

I usually don't write reviews, but I was blown away by Jeff and his store so I had to let everyone know how great this place is. Best place EVER!!!! My husband purchased a macbook pro through Jeff for me. I had the computer for only 12 hours and somehow downloaded tons of malware and such. Took it back to Jeff, he restored it back to new within an hour, stayed late to help me understand the nuances of apple (I was switching from a PC), helped me out to my car because I had two of my little ones in tow, and all was done for free as he completely stands behinds his guarantees. Great costumer service, great store, good location, great owner!! Jeff is the best, go see him for any of your apple needs!!!

Google Plus User

awesome experience here. I locked myself out my mac pro. Jeff greeted me with open arm. Had me back in running in no time. Location wasn't hard to find. Clean, and very professional. Will go back again if i ever have any issue with any of my apple products.

Yelp User

So happy we found Experimac! We just purchased a Macbook Pro for our college bound son. Jeff gave us an excellent deal and he and Matt were a pleasure to work with!! I highly recommend Experimac!!

Facebook User

They do what is right. Great customer service.

Google User

Facebook User

They were able to replace my MacBook battery. It was done quickly and the staff was very friendly. I will definitely use them again.

Google User

Wanted to upgrade my 2011 Macbook Pro and their installation rates were very reasonable. Everyone I encountered was extremely professional, and the owner even stayed after their closing time to resolve an issue my computer was having. Would absolutely recommend!

Google User

Jeff was amazing to deal with. Very thorough and fixed my macbook pro retina thoroughly and was professional and courteous the entire time. I will go back for all my apple and mac needs

Google User

I took my 2011 MacBook Pro into these fine folks with a cracked display glass thinking the worst and they without hesitation got me back up and running! I am from out of town and emailed ahead letting these folks know I would be coming into their area on a specific date. They ordered the part and had it ready for me when I got there. I had many things to take care of in this trip and the guys at Experimac made sure they had my computer screen repaired within a few hours and It looks awesome! Thank you so much for an awesome experience!

Google User

I took my 2011 MacBook Pro into these fine folks with a cracked display glass thinking the worst and they without hesitation got me back up and running! I am from out of town and emailed ahead letting these folks know I would be coming into their area on a specific date. They ordered the part and had it ready for me when I got there. I had many things to take care of in this trip and the guys at Experimac made sure they had my computer screen repaired within a few hours and It looks awesome! Thank you so much for an awesome experience!

Facebook User

Purchased a Mid 2012 model Macbook Pro almost a month ago from here. I am so very pleased with my purchase. I had been looking to purchase a macbook for a good while but could not afford to spend $1200-1600 at the Apple Store. Experimac is a wonder alternative. They even took the computer apart and installed my extra 4GB of RAM right in front of me! I know when I go to purchase another computer it will definitely be from this location! Jeff was great and assisting me and answering any questions I had. I told him my price range and he found the best option to fit my needs! Excellent products, excellent costumer service and by far the best value! Do not buy a used Mac online or off craigslist before you check out Experimac! There staff is well trained and will get you the best deal and include a warranty (30 days) or they are certified as a Apple Repair center if anything goes wrong after your warranty expires!

Google User

Excellent place for pc/ phone repair or accesories you don't want to pay full price for! Owner went out of his way to bring my phone back to me! Great sign of a successful business!

Google User

Purchased a Mid 2012 model Macbook Pro almost a month ago from here. I am so very pleased with my purchase. I had been looking to purchase a macbook for a good while but could not afford to spend $1200-1600 at the Apple Store. Experimac is a wonder alternative. They even took the computer apart and installed my extra 4GB of RAM right in front of me! I know when I go to purchase another computer it will definitely be from this location! Jeff was great and assisting me and answ

Facebook User

The perfect place to go if you need a new device or repair. Fast and friendly service from great people!

Google User

This store is fantastic for Apple repairs, sales, and buybacks. They successfully fixed water damage on a MacBook Pro that Apple said was ruined for a very reasonable cost. They also repaired my iPhone 6+ very quickly. Great ownership and friendly environment.

Google User

I usually don't write reviews, but I was blown away by Jeff and his store so I had to let everyone know how great this place is. Best place EVER!!!! My husband purchased a macbook pro through Jeff for me. I had the computer for only 12 hours and somehow downloaded tons of malware and such. Took it back to Jeff, he restored it back to new within an hour, stayed late to help me understand the nuances of apple (I was switching from a PC), helped me out to my car because I had two of my little ones in tow, and all was done for free as he completely stands behinds his guarantees. Great costumer service, great store, good location, great owner!! Jeff is the best, go see him for any of your apple needs!!!

Google User

My daughter dropped her iPhone one too many times, and the screen cracked in several places. We saw a review of Experimac on NextDoor and decided to try them out. The store is nice and spacious, and Jeff helped us immediately. Her screen was replaced within the hour and the price was very reasonable. We were very happy with the whole experience.

Google User

I highly recommend Experimac. Jeff was extremely helpful, honest and his prices are more than reasonable. A friend recommended them to me after she...

The 90-day limited warranty covers both device sales and repairs, for repair or exchange (at Experimac's discretion). This warranty is for mechanical defects from the original purchase store only. If the repaired device has been previously opened, physically damaged or liquid damaged, the device may be considered compromised and therefore the warranty may be deemed void.