Payment/Delivery Options

Base Miles Calculation

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

ABOUT TAX INVOICES

After requesting your Tax Invoice online ,a PDF document will be e-mailed to you within 72 hours,to the e-mail address provided.

If a Tax Invoice has been successfully generated from the South African Airways Tax Invoice System, the onus rests on the recipient to ensure that his/her mailbox has enough space to receive an e-mail - with a PDF attachment; and that his//her service provider or exchange server allows for delivery of such e-mails. South African Airways, can not take responsibility for undelivered e-mails due to any other reasons beyond our control including the above.

Prescribed details required from the South African Revenue Service on a tax invoices

Tax invoices must ordinarily reflect all the following details (Section 20(4)):

Infants do not qualify for Voyager miles.

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

Accessibility on flysaa.com

How to increase the size of text in your browser

Internet Explorer View > Text Size. You can also use Tools > Internet options > Accessibility or use the keyboard shortcut of control and + or - to increase or decrease text size. Note: This is only applicable to IE7.

Firefox View > Text Size > Increase Font, or use the keyboard shortcut by pressing Control and +.

Google Chrome Keyboard Shortcut: Hold down the < CTRL> and click the "+" or "-" key to increase or decrease font size as required. To restore font size to default use + 0.
Click the Page menu -> Select Zoom -> Select Larger or Smaller as necessary. To see the webpage in its original layout, select Normal.

How to listen to flysaa.com

Currently this service is not offered on our website.

Customers with special needs when travelling

South African Airways (SAA) accepts a major responsibility when it undertakes the carriage of passengers who require special assistance or suffer from a specific medical condition. We are always available to help passengers who need assistance. To request any of our services, please contact the Reservations Call Centre on +27 11 978 1111 or your nearest SAA Office.

Customers who want more information about how we can help passengers with special needs should refer to the following page: