Whenever there are non English characters inside a notifications from the phone, the pop up window in the task bar only shown them as blank squares

Hi, Our developers are looking into the issue.

Would you please clarify the following issue for troubleshooting?

1 Do all the notifications have this issue?2 Can you see the notification properly on the notification menu bar?2 Does the same issue appear on web.airdroid.com? Would you please check if it works properly on web.airdroid.com?3 Would you mind telling us the content of the notification? No offense and we just want to confirm the issue

1 Do all the notifications have this issue?2 Can you see the notification properly on the notification menu bar?2 Does the same issue appear on web.airdroid.com? Would you please check if it works properly on web.airdroid.com?3 Would you mind telling us the content of the notification? No offense and we just want to confirm the issue

Looking forward to your reply.

1 Yes2 Yes, can see properly on the notification menu bar, however, as you can see from the below screen, App's name with Non English name also unable to display correctly on the left column...

3 Regarding web.airdroid.com, I don't know as I cannot see notification from there4 You can see the notification contents from the above screen shoot, they are Japanese but same problem with Chinese characters.

3 Regarding web.airdroid.com, I don't know as I cannot see notification from there4 You can see the notification contents from the above screen shoot, they are Japanese but same problem with Chinese characters.

Hi, Thank you for clarifying the issue.

Would you please send us log files on your PC and phone for troubleshooting the issue?