Is ‘Efficiency’ at Odds with Your Local Salesforce?

by Andy Vogel

In the American psyche, there’s always been a direct correlation between “efficiency” and “reduced labor.” The less effort a process requires, the more efficient it’s viewed as being. The concept harks back to the breakthroughs of the Industrial Revolution — think steam engines, cotton gins and assembly lines — and ever since, we’ve all been deputized for vigilance against wasted effort.Read the full article