Our Quality Vision

To provide the best care to the people of Waitemata

– to be recognised as an organisation that provides safe, clinically effective care that is focused on the needs of the patient, their whānau and our community, and achieves outcomes that are among the best in the world

Safe Care

Effective Care

Person-Centred Care

Equity of Health Outcomes

Patient Experience

Excellent patient experience is one of our board priorities. We created 'In My Shoes' to encourage us to understand what we might each be going through and to treat each other with compassion.

We also have a collection of patient stories where patients and their families/whānau have shared what matters to them during their period of care, where we are performing well and areas where we can improve.