At TSIA, we are dedicated to helping services organizations both large and small grow and advance in the technology industry. We’d like to take the opportunity to welcome our newest members who joined in January, as well as acknowledge companies already a part of the TSIA community who have recently expanded their membership to include additional service disciplines TSIA has to offer. Here’s a little bit about each company, in their own words.

Aruba Networks

Aruba Networks, Inc. is a networking vendor selling enterprise wireless LAN and edge access networking equipment. The company has over 1,800 employees and is headquartered in Sunnyvale, California.

Aspect Software

Aspect Software, Inc. provides customer interaction management, workforce optimization, and back-office solutions through a suite of cloud, hosted, and hybrid deployment options. Their call center software solutions are built to help optimize contact center performance through improved customer service and efficiency.

Autodesk

Autodesk, Inc. is an American multinational software corporation that makes software for the architecture, engineering, construction, manufacturing, media, and entertainment industries.

Convergys

Convergys is a world-class customer management firm made up of 125,000 employees working in more than 150 service centers in 31 countries. Based in Cincinnati, Ohio, they sell customer management and information management products, primarily to large corporations.

EarthLink

EarthLink is an IT services, network and communications provider headquartered in Atlanta, Georgia, US. The company serves more than 150,000 businesses and 1 million U.S. consumers.

inContact

inContact helps contact centers around the globe create profitable customer experiences with its powerful portfolio of cloud-based software. Their flexible cloud-based software helps contact centers efficiently support their customers with personalized interactions. The result is high customer satisfaction, low attrition, and brand loyalty.

Polycom

Polycom is a multinational corporation that develops video, voice and content collaboration and communication technology.

Scheidt & Bachmann USA, Inc.

Scheidt & Bachmann has been a leading international transportation solutions provider since 1872. The family-owned German company operates two of its largest divisions – Parking Systems and Fare Collections Systems – in the U.S. market from its subsidiary headquarter in Burlington, MA.

SPS Commerce

SPS Commerce is a corporation based in the United States that provides cloud-based supply chain management software to retailers, suppliers, third-party logistics providers and partners.

Tek Experts

Tek Experts is a blue chip IT firm and global leader in the provision of customer-centric outsourced IT and software solutions. They provide the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations.

Varian Medical Systems

Varian Medical Systems of Palo Alto, California, USA, is the world leader in radiation oncology treatments and software. Varian Medical Systems' mission is to focus energy on saving lives. To meet this challenge, they equip the world with new tools for fighting cancer, taking X-ray images, and protecting ports and borders.

Verint Systems

Verint® Systems Inc. is a global leader in Actionable Intelligence® solutions for customer engagement optimization, security intelligence, and fraud, risk and compliance. Today, more than 10,000 organizations in over 180 countries use Verint solutions to improve enterprise performance and make the world a safer place.

Interested in a Membership?

Welcome new TSIA members! We look forward to helping you achieve your business objectives. Are you and your company interested in joining our membership community of hundreds of technology companies and service practitioners? Request your membership briefing today to find out how we can help your company achieve success in our ever-changing industry.

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