May * caught the bus leaving Tallahassee to West Palm Beach the bus broke down Leesburg Gainesville smoked us out was stranded for * to * hours on the side of the road. Was told from April at number ***-***-**** will send the refund to all the passengers and was told on previous occasions from phone calls it was sent. I never received my refund no one will return my call and I'm outraged. I'm going to palm beach post on your services this is ridiculous. I was a faithful rider that travels up to ** times a year.

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