You've already got the IP-network. So what happens when you piggyback on a new IP-based phone system? Spell out the facts for management. Pad your pitch with 7 solid incentives for customer service, long-distance and network management costs, CRM and business application integration, even unified messaging and communications upgrades.

This Checklist is more than the backbone of your pitch. It answers core management concerns on everything from budget to usability to multiple branch application.