FAQs

Which set of terms and conditions apply to my
transaction with News UK?The Standard Terms and Conditions apply to all customers
without pre-negotiated credit terms or a current written contract
with News UK.

I am a regular customer and would like to agree credit
terms with News UK, how do I do this?Please contact your appropriate Sales representative listed
at http://newscommercial.co.uk/contacts

There is a problem with my booking which hasn't yet been
published, what do I do?Please contact your appropriate Sales representative listed
at http://newscommercial.co.uk/contacts

I would like to cancel or amend my booking, what do I
do?Please contact your Sales representative (http://newscommercial.co.uk/contacts)
as soon as possible, who will advise what amendments are possible
within News UK production processes and these Ts and Cs

There was a problem with my advertisement on the
publication date, what do I do?If you believe the advertisement featured incorrect copy,
didn't appear where / when you expected it to or was of
unacceptable production quality please contact your Sales
representative (http://newscommercial.co.uk/contacts).

News UK will not accept any liability until a full
investigation has been carried out.

Why does News UK have copy/booking deadlines? Although News UK has invested in state of the art
printing facilities, the content of each day's newspaper or
magazine requires considerable planning and co-ordination with
deadlines at each stage to ensure their timely delivery to readers
each day. Advertisements booked or delivered late may miss
the deadline for inclusion in a publication.

Why does News UK have cancellation / deferment
deadlines? Once planned and delivered to our production facilities
for printing, it is not possible to remove an advertising item from
a publication.

Why does News UK make cancellation, deferment
charges?Advertisements cancelled or deferred close to the publication
date may be removed from the publication, however, the space
allocated may subsequently have to be filled at a cost to News
UK.