Department for Work and Pensions (DWP) purchasing arrangements and information for those looking to become a supplier.

DWP provider guidance

The DWP provider guidance gives information about the role of organisations contracted to deliver provision for DWP.

The Provider Referrals and Payments system (PRaP) enables secure, automated exchanges of information about customers referred to providers, and payments from DWP to Prime Providers. All Welfare to Work contracted provision is supported by PRaP.

Contract opportunities

Use Contracts Finder to find DWP contract opportunities, including tender timetable and tender documents. Contracts Finder is the main source of government contracting opportunities worth more than £10,000.

eProcurement

Some of our current opportunities can be found on our eProcurement service, which we use to advertise tender opportunities and information on procurement projects. It provides a simple, secure and efficient means for managing tendering and quotation activities.

Low Value Provision opportunities

Low Value Provision (LVP) provides opportunities for relevant training that will help claimants into work, where no other suitable DWP contracted or non-contracted training is available.

Commercial strategy

The DWP commercial strategy sets out our long-term strategy for the management of commercial arrangements across DWP.

Code of practice

DWP follows an ethical approach to purchasing the range of goods and services needed to meet the requirements of our customers.

We are committed to public sector best practice. In all commercial activity DWP pursues the highest standards of professionalism, ethical conduct and impartiality. Competitive processes are governed by EU law and UK legislation and conducted in accordance with the government procurement policy.

Terms and conditions

Suppliers should always refer to the specific terms and conditions issued as part of a procurement tender exercise.

Data protection and information security

DWP takes data protection and information security very seriously and is required to give assurance that personal data is being appropriately protected throughout its supply chain.

Read about data protection and information security for DWP suppliers and contractors.

Sustainable procurement

DWP is highly regarded in government for its commitment to sustainable procurement. To support its aims the department seeks to minimise its own environmental impact. Read the DWP sustainable procurement strategy.

Using DWP brands

If you need to use our logos or anything else that represents our brand, you need to register with our communication centre.

Commercial complaints process

If you are making a complaint regarding our competitive processes please provide as much detail as you can.

We are fully committed to maintaining confidentiality and will take appropriate measures to ensure it. If you are currently involved in tendering for work with DWP you can be assured that your comments will not be allowed to prejudice the fair treatment of your tender.

We will acknowledge all complaints in writing within 5 working days and we will aim to respond within 10 working days.

How to complain

Make your complaint in writing to the procurement manager shown in the tender documentation.

If you wish your complaint to be dealt with independent of the procurement manager, ask them to forward your complaint to the DWP Commercial Assurance team.

What happens when I make a complaint?

If we made a mistake we will apologise and take any corrective action we can. We monitor and report on the complaints we have received.

We try to learn from them to improve our competitive processes and intend also that our complaints handling process reflects best practice and opportunities for learning.

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