COUPONS

Includes up to 5 qts. of oil (diesel qts. may vary; see store for details), filter (prem. extra), lube & maint. check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.

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TAKING CARE OF YOUR CAR IS EASIER THAN EVER

myCARFAX and Valvoline Instant Oil Change have partnered to make taking care of your car a little easier. Interested in seeing your vehicle’s service history? Just enter your car’s VIN or license plate info to see your free service history report online. myCARFAX offers you all of these benefits:

Notice of any open recalls for your vehicle

CARFAX vehicle service history

Alerts for upcoming recommended services

Address of your nearest Valvoline Instant Oil Change

RECOMMENDED SERVICES

FULL-SERVICE OIL CHANGE

TRANSMISSION SERVICE

FULL-SERVICE OIL CHANGE

Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.

Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.

The cost for accidents resulting from unperformed vehicle maintenance tops $2 billion a year, according to a 2004 study by Car Care Council. Here are three good reasons to choose Valvoline for your car maintenance needs:

Our skilled technicians are rigorously trained in an ASE-certified training program

For most of our services, you won’t even have to leave your car

On average, you’ll save up to 20%–50% on non-oil change services over the dealer1

FULL-SERVICE OIL CHANGE

TRANSMISSION SERVICE

RADIATOR SERVICE

FULL-SERVICE OIL CHANGE

Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.

Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.

Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.

DID YOU KNOW?

Routine maintenance can help keep you safely on the road and improve the fuel efficiency and performance of your vehicle. Stop in today for a free, maintenance check of fluids, air filter, bulbs, tires and wipers when you purchase an oil change.

CUSTOMER REVIEWS

I love the friendliness and expertise of the employees working on my vehicle.

I love the friendliness and expertise of the employees working on my vehicle.

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5

tjh

Good service. Knowledgeable technicians.

Good service. Knowledgeable technicians.

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5

Nate Lee

Very knowledgeable about all the services, did ask me to buy extra services like any good salesman but did not put added pressur ...

Very knowledgeable about all the services, did ask me to buy extra services like any good salesman but did not put added pressure when i said no to them. Which is great, and overall the experience was a rock solid 10 of 10 experience! You have a great staff in danville!

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5

Anonymous

Got inn and out expeditiously

Got inn and out expeditiously

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5

TrinaC

The associates there were very friendly. Doug and the other one that worked on my car- he was the regional manager? they were bo ...

The associates there were very friendly. Doug and the other one that worked on my car- he was the regional manager? they were both super!

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2

Sam N

Pressured to buy wipers when not needed as well as air filter as battery. I simply wanted a conventional oil change. No need to ...

Pressured to buy wipers when not needed as well as air filter as battery. I simply wanted a conventional oil change. No need to try and sell me other items. Time frame could be cut in half if not trying to sell addaitonal items and check bulbs etc.

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5

L.C. Foster

Had to wait outside for some time HOWEVER was greeted promptly and they preformed a lot of work while I waited. This team is EXC ...

Had to wait outside for some time HOWEVER was greeted promptly and they preformed a lot of work while I waited. This team is EXCEPTIONAL EVERY TIME I VISIT. They are always friendly, funny, kind and helpful. I won't go anywhere else

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5

Orka

All staff were very professional, no pressure but informed you of why it was important to do the service.

All staff were very professional, no pressure but informed you of why it was important to do the service.

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4

Pamela D

Mostly just because it’s exoen in my opinion. Over $100 for an oil change. It may not be a bad price but it always seems to ad ...

Mostly just because it’s exoen in my opinion. Over $100 for an oil change. It may not be a bad price but it always seems to add up. This was a rear wiper blade, air filter, license plate bulb and oil change.

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5

Sean G

Dustin and Brooke were their usual great friendly selves. Doug was also there to great us and help out

Dustin and Brooke were their usual great friendly selves. Doug was also there to great us and help out

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5

Lit'l T

Friendly personalities

Friendly personalities

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5

Ramey

Everyone was friendly and seemed knowledgeable and organized.

Everyone was friendly and seemed knowledgeable and organized.

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5

Sam from Danville, KY

Last customer of the day so only 2 techs on site. Professional and quick doing their tasks. No waiting. I was very happy with th ...

Last customer of the day so only 2 techs on site. Professional and quick doing their tasks. No waiting. I was very happy with the service.

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5

William M

Awesome group of people working there and friendly demeanor.

Awesome group of people working there and friendly demeanor.

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5

Natslo26

Friendly service.

Friendly service.

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5

Rick S.

I like the guys and I like how they double check everything to make sure it is done right!

I like the guys and I like how they double check everything to make sure it is done right!

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5

Steph

The manager in duty was friendly and knowledgeable and didn’t pressure me like the last one did. They were quick and courteous! ...

The manager in duty was friendly and knowledgeable and didn’t pressure me like the last one did. They were quick and courteous!! Only issue is I do t like them taking my keys from me while I am there!!

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5

David M

Service is always top notch and they do a thorough job.

Service is always top notch and they do a thorough job.

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5

Anonymous

Doug, Jarid & trey made the visit nice

Doug, Jarid & trey made the visit nice

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2

J Moore

The prices are getting rediculously high. Not sure I will be back.

The prices are getting rediculously high. Not sure I will be back.

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5

Brian M

Quick and friendly service.

Quick and friendly service.

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5

Michael

All of the men were nice and definitely knew what they were doing, thank you Doug, Jason, and Trey.

All of the men were nice and definitely knew what they were doing, thank you Doug, Jason, and Trey.

I came in for an oil change. The manager suggested a fuel injector and I agreed . He explained why and it made sense. He informe ...

I came in for an oil change. The manager suggested a fuel injector and I agreed . He explained why and it made sense. He informed me that my battery was low and made suggestions for me to replace it.I appreciated his expertise. It was not high pressure or add ons and I left trusting the service.

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4

CRMac

Had to wait 23 minutes before pulling in.

Had to wait 23 minutes before pulling in.

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5

Ed E

Everything was ok. Convenient loation.

Everything was ok. Convenient loation.

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5

ryry

The manager on the floor was very helpful.

The manager on the floor was very helpful.

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5

Brett

The guys were doug nicholas jonah. They were super nice. There was a problem with my battery cable. It was loose and had corrosi ...

The guys were doug nicholas jonah. They were super nice. There was a problem with my battery cable. It was loose and had corrosion. They cleaned and tightened it up so I got a full charge. Also they let me know that my transmission fluid needed replacing. It was almost black. You don't get good customer service anywhere nowadays. Thanks!!!

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5

Satisfied customer

I was greeted within 5 mins... all employees were friendly and knowledgeable regarding my vehicle.. showed me what/how they foun ...

I was greeted within 5 mins... all employees were friendly and knowledgeable regarding my vehicle.. showed me what/how they found the problem and how to solve the issues. They were accurate and pretty quick

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4

BruceH

no comment

no comment

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5

Sara B

Had absolutely no issues and received fast and friendly service.

Had absolutely no issues and received fast and friendly service.

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5

Anonymous

The staff were very professional and explained everything.

The staff were very professional and explained everything.

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5

Satisfied Danville, KY Customer

Quick, efficient service. Also, bought a new battery. Car wouldn't run right after battery replacement. The technicians looked u ...

Quick, efficient service. Also, bought a new battery. Car wouldn't run right after battery replacement. The technicians looked up cause and it was due to ignition computer having to reprogram itself.

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5

Another satisfied customer

Brooks and the guys at this location are the best. I serviced my company vehicle, my wife’s vehicle and my daughter’s vehicle al ...

Brooks and the guys at this location are the best. I serviced my company vehicle, my wife’s vehicle and my daughter’s vehicle all in the past week. These guys are always professional, friendly and seem to enjoy working there.

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5

Anonymous

It is difficult to justify paying you $40.00 for an oil change when I can pay $9.95 at Towery just one block up the street for t ...

It is difficult to justify paying you $40.00 for an oil change when I can pay $9.95 at Towery just one block up the street for the same type of oil and filter. You offer faster service but not worth three times more money for the same service

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5

Marion

Friendly and professional

Friendly and professional

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5

JulieG

Dustin my customer service rep was very friendly and knowledgeable. I will likely return because of him!

Dustin my customer service rep was very friendly and knowledgeable. I will likely return because of him!

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5

Anonymous

Everyone was very friendly and once I got inside and they got the right lightbulb it went very smoothly and quickly!

Everyone was very friendly and once I got inside and they got the right lightbulb it went very smoothly and quickly!

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5

AdamV

Employees were very friendly. I had to get a lot done to my truck, so they gave me 15% off to help out with the big cost. Much ...

Employees were very friendly. I had to get a lot done to my truck, so they gave me 15% off to help out with the big cost. Much appreciated!

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5

Ben

Otis, Mark and Jonah did a great job and they were very nice!

Otis, Mark and Jonah did a great job and they were very nice!

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5

Hlk

Good experience. First time customer

Good experience. First time customer

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5

Dukesilver

It was quick and easy. The staff was friendly and knowledgeable. I felt comfortable and I was able to drive away feeling good.

It was quick and easy. The staff was friendly and knowledgeable. I felt comfortable and I was able to drive away feeling good.

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5

Angela H

Everyone is super friendly and efficient. No pressure for purchasing other items either.

Everyone is super friendly and efficient. No pressure for purchasing other items either.

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5

Jack

No Hassle, Good price, Good service.

No Hassle, Good price, Good service.

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5

P.J. Danville

The staff are so friendly every time we go and this time was no exception. I appreciate their hard work.

The staff are so friendly every time we go and this time was no exception. I appreciate their hard work.

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5

Mike P

Staff was courteous and professional

Staff was courteous and professional

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4

J Kevin F

Did not address “service engine soon” concern

Did not address “service engine soon” concern

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5

Christy M

Friendly, efficient, quality work. Have gone here for many years.

Friendly, efficient, quality work. Have gone here for many years.

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4

Amy

Wait time before I got into the service area.

Wait time before I got into the service area.

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5

Ginny H

Prompt service. They recommended a service but I couldn’t afford it & they didn’t pressure me.

Prompt service. They recommended a service but I couldn’t afford it & they didn’t pressure me.

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5

Crmac

Was in and out in about 20 minutes.

Was in and out in about 20 minutes.

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5

Teresa Zapoteco

I always go there they do a good job would not go no where but there they are all very nice and do a great job

I always go there they do a good job would not go no where but there they are all very nice and do a great job

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2

Eddie

25.00 oil change for my son was pressured into 87.00 oil change. Way to expensive for some simple job. Then put 3000 mile remind ...

25.00 oil change for my son was pressured into 87.00 oil change. Way to expensive for some simple job. Then put 3000 mile reminder as if synthetic oil would break down like the cheap oil that wasn’t good enough to start with.

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5

TBottom

Excellent customer service

Excellent customer service

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5

P.T.G.

very friendly staff, seemed knowledgeable.

very friendly staff, seemed knowledgeable.

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5

X-MAN

Courteous, polite and very knowledgeable of their job

Courteous, polite and very knowledgeable of their job

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5

LM

fast, efficient, reliable, trustworthy.

fast, efficient, reliable, trustworthy.

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5

Steve

These guys always take good care of me!

These guys always take good care of me!

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5

Bethany

The staff was kind & knew what they were doing. The wait wasn’t too long.

The staff was kind & knew what they were doing. The wait wasn’t too long.

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5

Jean G

Workers were very friendly

Workers were very friendly

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4

Andrea M

I bought wind shield wipers and the technician forgot to install them. I had already left when they called me to come back.

I bought wind shield wipers and the technician forgot to install them. I had already left when they called me to come back.

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5

Kevin S.

Staff recognized me and engaged in conversation throughout the visit.

Staff recognized me and engaged in conversation throughout the visit.

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5

Jerry B

Great knowledgeable staff

Great knowledgeable staff

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5

Steve

Pleasant experiance, quick, took care of business.

Pleasant experiance, quick, took care of business.

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5

Steve H

Easy and fairly quick

Easy and fairly quick

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5

LisaG

Super great staff, especially Doug, Area Manager. He took the time to talk with me as I had to wait awhile due to the facility b ...

Super great staff, especially Doug, Area Manager. He took the time to talk with me as I had to wait awhile due to the facility being extremely busy.

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5

Karen G

They are always nice and accommodating. I feel confident with no pressure.

They are always nice and accommodating. I feel confident with no pressure.

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5

Dlm0047

All of the above reasons

All of the above reasons

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4

MikeOPFL

Price is high and Valvoline does not differentiate between using regular oil and synthetic oil with regards to when the next oil ...

Price is high and Valvoline does not differentiate between using regular oil and synthetic oil with regards to when the next oil change is due. That tells me the goal is to maximize profits over providing value to customers.

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5

Rob L.

Quick service.Did not push products or extra sevice

Quick service.Did not push products or extra sevice

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5

Anonymous

Fair priceQuick serviceFriendly staff

Fair priceQuick serviceFriendly staff

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4

JeffM

No reason. Everything good. May not return for certain due to distance from my home.

No reason. Everything good. May not return for certain due to distance from my home.

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4

Juliel

It costs more to have my oil changed here than at my car dealership. The people I interacted with were great and I am pleased wi ...

It costs more to have my oil changed here than at my car dealership. The people I interacted with were great and I am pleased with the service. The price is just too high.

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5

Bluegrass gal

Very friendly staff. Doug was very knowledgeable

Very friendly staff. Doug was very knowledgeable

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5

aubssbro

Staff is always respectful and gets the job done quickly.

Staff is always respectful and gets the job done quickly.

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5

Mistress Ram

The experience and friendliness of the staff

The experience and friendliness of the staff

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5

Plumber99

Friendly and knowledgeable staff

Friendly and knowledgeable staff

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4

J.C.

They need to keep up with what i had done at the last visit

They need to keep up with what i had done at the last visit

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5

Maggie M

The customer service was excellent. All of the staff were friendly. They were very busy. That is why they had me wait outside. I ...

The customer service was excellent. All of the staff were friendly. They were very busy. That is why they had me wait outside. I have always gotten my oil changes here and always will. And will recommend them to everyone! Dustin is a great manager and Jonah was very informative!

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5

Anonymous

Brooks did an excellent and professional job of assessing the problem with my vehicle (which was caused by service received from ...

Brooks did an excellent and professional job of assessing the problem with my vehicle (which was caused by service received from another Valvoline location). He explained what was wrong with my car and gave me excellent advice on what to do next. He was very helpful.

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5

Paul

Knowledgeable

Knowledgeable

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4

Margaret B

The wait was 30 min. Price was really high for a basic oil change.

The wait was 30 min. Price was really high for a basic oil change.

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4

Sara T.

It was a pleasant and enjoyable experience, the staff was wonderful. The reason I do not list myself as highly satisfied is beca ...

It was a pleasant and enjoyable experience, the staff was wonderful. The reason I do not list myself as highly satisfied is because I feel like in some ways the pricing was a little expensive. I understand my car requires a high priced oil but there was never really any discussion about what options I may have.

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5

Sean G

I had to have a headlight bulb replaced on my Altima. Brooks knew a shortcut and did not have to take the assembly off to replac ...

I had to have a headlight bulb replaced on my Altima. Brooks knew a shortcut and did not have to take the assembly off to replace it. The assembly was stuck so w/o shortcut I would still be driving with only one

No specific reason other than having to wait , but they greeted me and explained how long it would be and got me in as soon as ...

No specific reason other than having to wait , but they greeted me and explained how long it would be and got me in as soon as possible. Overall, they do a very good job and I will continue to use their services.

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5

Cana H.

The guys working on my car we’re having a good time. I enjoyed chatting with them as well as watching the way they worked togeth ...

The guys working on my car we’re having a good time. I enjoyed chatting with them as well as watching the way they worked together. You can tell the guy like each other and enjoy their work and each other’s company.

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5

Jordan C.

Great customer service. Answered all my questions.

Great customer service. Answered all my questions.

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5

Jeff

Great service in a timely manner and a good value

Great service in a timely manner and a good value

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5

R. D.

The staff are always nice there.

The staff are always nice there.

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5

Tracy

Very nice guys

Very nice guys

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5

Stephen P.

They check my lights, blinkers and tires each time I visit. They always show me the defective filter and verify oil level when c ...

They check my lights, blinkers and tires each time I visit. They always show me the defective filter and verify oil level when completed

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5

P R

I always get good service

I always get good service

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5

MrJ

I love the friendly and helpful staff. Always answer any questions I have. I don't go anywhere else since I started going to the ...

I love the friendly and helpful staff. Always answer any questions I have. I don't go anywhere else since I started going to the danville location.

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5

Anonymous

Everyone was very courteous, knowledgeable and professional

Everyone was very courteous, knowledgeable and professional

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4

Nathan S.

Price is way higher than say, walk-mart.

Price is way higher than say, walk-mart.

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5

kelly

got in and out and with my busy schedule thats exactly how it has to be. they were very professional and very curtious. will be ...

got in and out and with my busy schedule thats exactly how it has to be. they were very professional and very curtious. will be back soon

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5

Christy M

The workers were nice and thorough.

The workers were nice and thorough.

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5

Jan

The staff at the danville location are really greatFriendly Check on you if you are waiting and check my oil level so I don’t ha ...

The staff at the danville location are really greatFriendly Check on you if you are waiting and check my oil level so I don’t have to waitThe staff are so helpful

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5

Jill B

I always feel comfortable and listened to when I go to the Danville valvoline.

I always feel comfortable and listened to when I go to the Danville valvoline.

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5

Danville KY

Convenience and value Close to home. Thorough and quick.

Convenience and value Close to home. Thorough and quick.

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5

OmgAnnabelleLee

The service was excellent. The last time my vehicle was serviced (at a different location) I received terrible service. However, ...

The service was excellent. The last time my vehicle was serviced (at a different location) I received terrible service. However, due to the friendly and knowledgeable staff I will likely go out of my way to be serviced at this location in the future - it was a breeze.

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5

CatB

Otis and Cameron were very sweet and kind and answered all my questions. I look forward to visiting them. All the guys at Valvol ...

Otis and Cameron were very sweet and kind and answered all my questions. I look forward to visiting them. All the guys at Valvoline are great!!!

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5

Jo E

The crew was very friendly and treated each other with respect, and truly showed that they are dedicated to service.They were to ...

The crew was very friendly and treated each other with respect, and truly showed that they are dedicated to service.They were totally focused on their customers, which is so appreciated.Good crew!!

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5

Delbert E

Did a good job

Did a good job

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5

JW

It was easy smooth. It happened that I didn’t have to wait in line. Just enter and start to serve on my SUV. It was easy to comm ...

It was easy smooth. It happened that I didn’t have to wait in line. Just enter and start to serve on my SUV. It was easy to communicate with a worker who know America Sign Language because I am Deaf. No proble at all

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5

Chef

Friendly staff quick service have used Valvoline for years and tend to run my vehicles for very high mileage and have yet to hav ...

Friendly staff quick service have used Valvoline for years and tend to run my vehicles for very high mileage and have yet to have work done on internal parts of engines in 2,000,000.00 miles of driving and most of my vehicles well over 200,000 miles and some as high as 400,000 miles

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5

FordF150

Great staff - the only place I take my 4 vehicles.

Great staff - the only place I take my 4 vehicles.

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5

PB

Wasn’t really the staffs fault. Came in expecting only an oil change, found out the previous owner did not take care of vehicle ...

Wasn’t really the staffs fault. Came in expecting only an oil change, found out the previous owner did not take care of vehicle I bought and there were many overdue services

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5

Celia R

Every one was very nice and quick. They located a leak for me that no one else could find.. I’m so greatful to them. I will alw ...

Every one was very nice and quick. They located a leak for me that no one else could find.. I’m so greatful to them. I will always go to that location.. Thanks so much

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5

jlphillips

The service was performed quickly and efficient Lee and the mission lying to me what options were available and which option wou ...

The service was performed quickly and efficient Lee and the mission lying to me what options were available and which option would be best suited for my vehicle and driving needs.

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4

Pris

I like the ease of service but its just too expensive. Vavoline is significantly more expensive than anywhere else I have taken ...

I like the ease of service but its just too expensive. Vavoline is significantly more expensive than anywhere else I have taken my car - even the dealer. What you offer is valuable but I won't pay that price most of the time because it's too high.

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5

JSK

I was especially pleased that he didn't put that stupid sticker on my window--he let me choose where it goes.

I was especially pleased that he didn't put that stupid sticker on my window--he let me choose where it goes.

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5

CrappieMan

I was just impressed by the number of folks who pitched in to make sure I was taken care of quickly.

I was just impressed by the number of folks who pitched in to make sure I was taken care of quickly.

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5

David M

Attentive helpful professional

Attentive helpful professional

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5

Anonymous

All Staff members and manager (Doug?? With red hair ) Were wonderful! Great customer service :-) very knowledgeable :-) and also ...

All Staff members and manager (Doug?? With red hair ) Were wonderful! Great customer service :-) very knowledgeable :-) and also very entertaining :-)

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5

Ben G.

Doug, Otis, and Gilberto worked on my car. They were very friendly, courteous, professional, and made sure I got exactly what I ...

Doug, Otis, and Gilberto worked on my car. They were very friendly, courteous, professional, and made sure I got exactly what I needed to keep my car running smoothly. I would definitely go back with this or any other vehicle. Somebody get these guys a milkshake!

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5

Caitlyn D

The employees are always knowledgeable and friendly. I trust that my car is being taken care of. I appreciate being treated with ...

The employees are always knowledgeable and friendly. I trust that my car is being taken care of. I appreciate being treated with respect. As a woman, this is often not the case when I visit other places. Valvoline always has time for my questions and doesn't assume I don't know what I'm doing. Thank you!

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5

Twin L

Great friendly service and fast

Great friendly service and fast

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5

Jo King

They were prompt, professional and gave the impression of a tight team -- not something you get if they hate their jobs and peop ...

They were prompt, professional and gave the impression of a tight team -- not something you get if they hate their jobs and people who are not proud of their work and their organization tend to hate their jobs. (Been to Walmart lately?) I saw some of the same employees I have seen in the past as well. This--more than anything -- conveys a feeling of trust. High turnover = bad policies and products.

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5

Connie G

Fast service

Fast service

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4

Garyw

Keep pushing for additional services and the pricing is somewhat high as compared to other competitors in the area

Keep pushing for additional services and the pricing is somewhat high as compared to other competitors in the area

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5

Mary

Well run team. Doug is a good manager.

Well run team. Doug is a good manager.

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5

Jm

The manager was very friendly and nice.

The manager was very friendly and nice.

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5

Sarah R

Jason was super friendly

Jason was super friendly

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5

RickS

The representatives were friendly and knowledgeable and worked quickly

The representatives were friendly and knowledgeable and worked quickly

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4

umm, customer

Per company policy I was required to dig my key fob out of my purse to go in a box. This is very inconvenient and off-putting. I ...

Per company policy I was required to dig my key fob out of my purse to go in a box. This is very inconvenient and off-putting. If it was a key in the ignition, would not love it but not as big a deal but having to go digging through my bag is frustrating. If I'm going to trust you with servicing my car that I drive my children around in then you need to trust me with sitting there with my fob in my purse.

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5

Ronnie

Jason explained every detail of the service on the air conditioner was treated excellent

Jason explained every detail of the service on the air conditioner was treated excellent

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5

Kasey C

The employees are always very friendly and helpful

The employees are always very friendly and helpful

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5

Jill B.

As a woman that doesn’t have a lot of car knowledge I always appreciate the friendly and accommodating staff at the Danville val ...

As a woman that doesn’t have a lot of car knowledge I always appreciate the friendly and accommodating staff at the Danville valvoline. I feel at ease and that totally satisfied that our car is being well taken care of.

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5

TomB

Very friendly knowledgeable staffVehicle now has 252,000. Miles and going strong with service at Valvoline quick lube

Very friendly knowledgeable staffVehicle now has 252,000. Miles and going strong with service at Valvoline quick lube

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5

Cded

The staff is super friendly!! They are very informative and quick :)

The staff is super friendly!! They are very informative and quick :)

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5

Scot m

Being not pressure and a print out of what needed and the quick time it took

Being not pressure and a print out of what needed and the quick time it took

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5

LisaMM

I have been going to that Valvoline shop for several years now and have always been very satisfied with the service. They are al ...

I have been going to that Valvoline shop for several years now and have always been very satisfied with the service. They are always friendly but professional. It is also very quick.

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5

SeanC

My credit card didn't work. I am a regular at this facility and the guys told me to come back tomorrow to pay. Really helpful.

My credit card didn't work. I am a regular at this facility and the guys told me to come back tomorrow to pay. Really helpful.

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4

Jb

Everyone needs romm to get improve

Everyone needs romm to get improve

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5

S. Wilham

Upon pulling into the parking lot, I was immediately greeted and directed to pull in. The representative that I spoke with was v ...

Upon pulling into the parking lot, I was immediately greeted and directed to pull in. The representative that I spoke with was very friendly, knowledgeable, and explained things very well. I didn't feel pressured into getting additional services, though suggested. I was informed of what was recommended and pricing of other services. The services I did receive, a max-life oil change, fuel injector cleaner, and air filter replacement, were all completed very swiftly. I was shown parts (air filter), and levels (oil dip) along the way. Overall, I was extremely happy with the service I received and the environment within the facility. I will absolutely be returning for future needs and recommending this location to my peers.Thank you!

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5

DJG

My serpentine belt almost snapped upon pull in. They made it very clear for my safety and those who ride with me to replace it s ...

My serpentine belt almost snapped upon pull in. They made it very clear for my safety and those who ride with me to replace it since it ran everything on the engine. It had 40 cracks or so per inch, which is very bad. They could have been nonchalant/lazy about it but they treated it as if it was there vehicle. I run a very successful RTO company and I am dedicated to my people and that's why my own, as well as my companys vehicles will stay with this store.

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5

Michael

Excellent service from personable friendly staff

Excellent service from personable friendly staff

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5

Will C

The work is done quickly and I like the fact that they keep accurate records of my service.

The work is done quickly and I like the fact that they keep accurate records of my service.

I go there all the time for my work vehicle and personal vehichle. Every time it’s the same smooth service as always and everyon ...

I go there all the time for my work vehicle and personal vehichle. Every time it’s the same smooth service as always and everyone is great and helpful! I recommend anyone that’s needing a oil change to come here!

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5

Mallory darst

I was happy I was able to get in and off fast husband need car back

I was happy I was able to get in and off fast husband need car back

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5

SReardon

Very quick & professional service. Staff was very interactive and kept me updated on every move they was making and the reason t ...

Very quick & professional service. Staff was very interactive and kept me updated on every move they was making and the reason they was going that. Great prices for great service.

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5

Loyal Customer

Best staff and well trained and courteous. I often visit Valvoline. Thank you

Best staff and well trained and courteous. I often visit Valvoline. Thank you

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5

Anonymous

Quick and friendly staff

Quick and friendly staff

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5

Bethany G.

CSR Dustin was highly engaging while I had numerous services performed. He kept me updated on progress, and made the wait much m ...

CSR Dustin was highly engaging while I had numerous services performed. He kept me updated on progress, and made the wait much more comfortable. Manager Doug was fantastic with his good humor, easy conversation, and attention to detail, catching an issue that had been missed at a different service provider. He quickly fixed the issue, and I am grateful for his experience and knowledge. Case was absolutely fantastic- working quickly and making sure I knew what had been completed at what stage. I am extremely happy with the team that serviced my car, and thankful for the happy attitude in the shop. I did not meet Tyler, who was under my car, but for as many services that I received, he sure was busy! Great Job!

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5

Alexisb712

All staff was amazing, I can’t thank Otis, Brooks, Jason and Tyler enough they made my first experience great

All staff was amazing, I can’t thank Otis, Brooks, Jason and Tyler enough they made my first experience great

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5

JVM Motorsports

I went to this location around noon on a Saturday and both lanes and SVC bays were backed up and busy yet I was greeted in my ve ...

I went to this location around noon on a Saturday and both lanes and SVC bays were backed up and busy yet I was greeted in my vehicle upon pulling into line and given an estimated time that my car would be serviced. The technician told me 10 minutes roughly and it was just that, I was impressed with how quickly I was pulled into the bay and even more impressed on how quickly I my vehicle was serviced and out the door. The friendliness of the staff was exemplary!!

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4

ThomathaT

I like to keep everything on a even basis - but overall I was truly highly satisfied with my service.

I like to keep everything on a even basis - but overall I was truly highly satisfied with my service.

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5

Tnc

They were nice and seemed knowledgeable.

They were nice and seemed knowledgeable.

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5

Scooter

The people are always great!

The people are always great!

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5

Chris

Was trated great.

Was trated great.

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3

Anonymous

To expensive for a oil change

To expensive for a oil change

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5

Anonymous

I’m Highly Satisfied with the fact that everyone working there are friendly and they didn’t hesitate when it came to getting the ...

I’m Highly Satisfied with the fact that everyone working there are friendly and they didn’t hesitate when it came to getting the job done

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5

Long-time Danvillian

Brooks Evans did a fantastic job figuring out why the car overheated, went out of his way to figure out a work-around, got the n ...

Brooks Evans did a fantastic job figuring out why the car overheated, went out of his way to figure out a work-around, got the needed part delivered, and installed it promptly. Give that man a raise!

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5

Cjstlfan

They seemed to enjoy working and doing their jobs. The workers were all friendly. They seem to care about my vehicle’s well-bein ...

They seemed to enjoy working and doing their jobs. The workers were all friendly. They seem to care about my vehicle’s well-being.

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5

David M

Fast courteous professional

Fast courteous professional

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5

Coach

Great service and friendly atmosphere

Great service and friendly atmosphere

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5

RCA

The technicians seem to know what they are doing and give excellent service.

The technicians seem to know what they are doing and give excellent service.

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5

Outoftowner

Friendly and efficient

Friendly and efficient

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5

David

they realized the new oil filter they put on was bad and replaced it after letting me know there was a problem with it.

they realized the new oil filter they put on was bad and replaced it after letting me know there was a problem with it.

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5

William E

Quick and fast!

Quick and fast!

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5

Joshua F

I have used Valvoline for my oil changes and general maintenance needs since I began driving 20 years ago. I have found that Dou ...

I have used Valvoline for my oil changes and general maintenance needs since I began driving 20 years ago. I have found that Doug and his team, in the Danville location, do excellent work and they always make my experience great.They know and ask about all the vehicles I own. They give advice that I trust and don't just try to upsell me additional services. I purchased an air filter for my vehicle this visit. The previous two visits I was told "if this were my vehicle, I wouldn't change it yet", and this time they told me "it is about time". That type of personal knowledge of me as a customer and my vehicles, coupled with advice that I trust, is why I return here for every oil change I get.I trust Doug and the team with all three of my vehicles and have done so for the last 12 years. I plan to continue doing so, because I value what this team brings to the table and how they interact with me.Thanks, Josh F.

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5

Willa L.

Loved the opportunity to stay in my vehicle while everything was done. This way I am reassured that they are doing what I am tol ...

Loved the opportunity to stay in my vehicle while everything was done. This way I am reassured that they are doing what I am told Thank you

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5

Anonymous

Very nice and explain a lot to me. No pressure at all. They check all and I was in and out in I time...

Very nice and explain a lot to me. No pressure at all. They check all and I was in and out in I time...

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5

Pjh

Awesome as usual...shows used parts, checks for filters listed as possible for that vehicle.

Awesome as usual...shows used parts, checks for filters listed as possible for that vehicle.

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5

Tammy C

Very professional Service was outstanding. Was meet by two gentlemen while I waited to see what I needed and if everything ...

Very professional Service was outstanding. Was meet by two gentlemen while I waited to see what I needed and if everything was ok. Service fast and sufficient. Very satisfied

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5

Diana R.

Very courteous and informative. Case was very polite.

Very courteous and informative. Case was very polite.

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5

Paula C

Friendly customer service, highly knowledgeable and will let me know if there are any problems if any

Friendly customer service, highly knowledgeable and will let me know if there are any problems if any

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5

Oilyone

Fast service

Fast service

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5

Dustin G

I manage the Rent-A-Center in Danville and they've serviced our vehicles for the last several years in regards to oil changes fl ...

I manage the Rent-A-Center in Danville and they've serviced our vehicles for the last several years in regards to oil changes fluids wipers things like that. My twin brother manages the Rent-A-Center in Nicholasville and he uses the Valvoline across the street from him as well and he's always pleased. We have also taken our personal vehicles to our local Valvoline to be service for oil changes Etc, it's always nice to see the same faces each time we go. Which means a lot to me personally, I know how important it is to have your customer see the same folks each time they come in no matter how long in between they come to see you. If customers see the same people each time they come in then that means they're happy, meaning more than likely each trip that I take to you guys I'll be happy. Anymore it's truly hard to find people in a place of business through Corporate America and they're happy to be at work.

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5

Jan O

The staff are always friendly and take care of my car. I feel safer on the road.

The staff are always friendly and take care of my car. I feel safer on the road.

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5

Joslin

The service I received was fantastic. The staff is extremely friendly and knowledgeable. My service was completed promptly and t ...

The service I received was fantastic. The staff is extremely friendly and knowledgeable. My service was completed promptly and the additional items I purchased were at a fair price.

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5

Michele C

The staff were friendly and knowledgeable and efficient.

The staff were friendly and knowledgeable and efficient.

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5

Kacie B

The staff were so friendly and explained everything as they were doing it

The staff were so friendly and explained everything as they were doing it

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5

Happy

I was introduced to their new assistant manager Jason. He was very polite and knowledgeable. I felt very welcomed and will defi ...

I was introduced to their new assistant manager Jason. He was very polite and knowledgeable. I felt very welcomed and will definitely return.

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5

JeaJea

Courteous and knowledgeable person at my door explaining what was needed, due, and had been done previously. Answered my questio ...

Courteous and knowledgeable person at my door explaining what was needed, due, and had been done previously. Answered my questions (why is radiator fluids low 1 quart) and had several ideas i could follow up on.

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5

Jim D.

Service was quick and efficient.

Service was quick and efficient.

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5

Carter W

Valvoline continues to provide the same excellent service regardless of location. I also had my brake pads replaced and didn't ...

Valvoline continues to provide the same excellent service regardless of location. I also had my brake pads replaced and didn't even know that was something I could have done at Valvoline. Great value.

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5

Ky boy

Never have any issues, all is quick and professional quality! I even got to the company and I work for to service there trucks a ...

Never have any issues, all is quick and professional quality! I even got to the company and I work for to service there trucks at yalls locations.

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5

Dailey

Clean professional

Clean professional

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4

Booboo

Staff was fine. My issue is around pricing. I paid $25.00 for an air filter where I can purchase at other places for about h ...

Staff was fine. My issue is around pricing. I paid $25.00 for an air filter where I can purchase at other places for about half that. Had I know up front I would have went and bought my own.Also the “extra oil charge” is frustrating. Most cars today use more than 5 quarts of oil per manufacturer specs. That’s an additional $11.00 that I didn’t know about.

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5

CB

The most friendly and respectful staff! I love the service that I receive every time I come here. The mannerisms that the staff ...

The most friendly and respectful staff! I love the service that I receive every time I come here. The mannerisms that the staff portrays goes a long way and makes every trip to this valvoline enjoyable! I know that I can ask them any question and they will always answer honestly!

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5

Celia Rubio

I use this store every time the workers are very nice and they are quick and over all I never had a problem with them ... I will ...

I use this store every time the workers are very nice and they are quick and over all I never had a problem with them ... I will definitely be back in three months

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5

Cin

They were very kind .. they had both bays with more time consuming issues ..didn't mind the wait ..good job..

They were very kind .. they had both bays with more time consuming issues ..didn't mind the wait ..good job..

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5

Andrea M

Friendliness of staff. No pressure go buy products.

Friendliness of staff. No pressure go buy products.

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5

Joe s.

Got in and out , they guys took care of every thing.

Got in and out , they guys took care of every thing.

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4

KS

It’s hard for women to feel comfortable in a shop invironment.

It’s hard for women to feel comfortable in a shop invironment.

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5

Heather C.

Staff were knowledgeable about questions that I had pertaining to other car concerns besides my oil change. Very friendly. Sta ...

Staff were knowledgeable about questions that I had pertaining to other car concerns besides my oil change. Very friendly. Staff were NOT pushy to add on things that I did not need.

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5

Aliece c

People always nice

People always nice

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5

wl24

The staff was incredibly friendly and very helpful! Always a joy going to get my oil changed.

The staff was incredibly friendly and very helpful! Always a joy going to get my oil changed.

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5

Jess W

Friendly knowledgeable staff

Friendly knowledgeable staff

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5

Annette C.

Doug, Case, Jason, and Dustin serviced my car. Doug apologized for the wait, said they were short staffed. My experience could n ...

Doug, Case, Jason, and Dustin serviced my car. Doug apologized for the wait, said they were short staffed. My experience could not have been more pleasant. They spoke with me while they were doing the service, which makes the experience more tolerable. All service attendants should be so pleasant.

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5

Samuel Gaskin

When we arrived at the location we were greeted outside by Dustin and he told us it would be just a few minute wait. Which it wa ...

When we arrived at the location we were greeted outside by Dustin and he told us it would be just a few minute wait. Which it was and then we were greated by the store manager Doug, which was really friendly. He started the process really quickly. The topside techs, which were Brooks and Floyd, didn't waste any time to do the maintenance checks on the car and they spoke to us clearly so we could understand them. The bottom side tech didn't waste any time draining our oil and putting on the new filter. The tech that was on bottom side was Cameron. We didn't get to see him for long but we do appreciate his quick working. Overall it was a great experience getting to meet the crew that worked on my car today. Sincerely,Sam from Help Desk

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5

Eva Stevens

Doug, Dustin and Tyler we're very nice. They did an awesome job. Had a great visit with them! will be returning!

Doug, Dustin and Tyler we're very nice. They did an awesome job. Had a great visit with them! will be returning!

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5

Penny

Friendly staff, quality service

Friendly staff, quality service

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5

Cheryl H

I know the manager at this store and I trust that things will be done properly !

I know the manager at this store and I trust that things will be done properly !

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5

Cindy

Very friendly service !! Very quality service .. No pressure .. easy for a woman to get oil change by herself and not be uncomf ...

Very friendly service !! Very quality service .. No pressure .. easy for a woman to get oil change by herself and not be uncomfortable

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4

Mary

Doug & staff were exceptionally helpful

Doug & staff were exceptionally helpful

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5

Mike l

In and out quickly, noticed some marker lights out I would not have known about

In and out quickly, noticed some marker lights out I would not have known about

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5

William C.

Quick service and friendliness of the staff.

Quick service and friendliness of the staff.

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4

Car owner

I needed a new air filter. Would've been nice if they had one in stock so it could be replaced

I needed a new air filter. Would've been nice if they had one in stock so it could be replaced

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5

Ginny H

Great value & fast, friendly service

Great value & fast, friendly service

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5

Anonymous

The Danville shop is excellent with top personnel who stand behind their work.

The Danville shop is excellent with top personnel who stand behind their work.

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5

Sam

Great value. Call out system confirms techs are following procedures. Very efficient. Appreciate the full service aspect (fluids ...

Great value. Call out system confirms techs are following procedures. Very efficient. Appreciate the full service aspect (fluids, check the lights function, fill tires).

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5

Ron W

Employees were very polite and completed everything in a timely manner

Employees were very polite and completed everything in a timely manner

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5

Caitlyn B

Doug and Tyler and Cameron have all worked on my car before. I wouldn't trust anyone else to take care of my car. All the Valvol ...

Doug and Tyler and Cameron have all worked on my car before. I wouldn't trust anyone else to take care of my car. All the Valvoline guys are wonderful. I look forward to going and getting my oil changed because I know they will take care of me.

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5

Livesay

Great friendly staff, in and out quickly

Great friendly staff, in and out quickly

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5

Connie G

They were very friendly

They were very friendly

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5

Jess W

Very friendly staff went above and beyond to ensure my satisfaction.

Very friendly staff went above and beyond to ensure my satisfaction.

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5

Anthony B

Friendly environment/efficient/personable staff/

Friendly environment/efficient/personable staff/

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5

Will H

It was quick, and the manager Doug gave me quality information.

It was quick, and the manager Doug gave me quality information.

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5

Jeff

I had a substantial oil leak that the team assessed and repaired. In my opinion, they went well beyond the scope of their jobs ...

I had a substantial oil leak that the team assessed and repaired. In my opinion, they went well beyond the scope of their jobs to help me when I could have had a very severe problem. Doug, Tyler, and Case performed their jobs very well and professionally while providing exceptional customer service. They created a very loyal customer.

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5

Karen

Fast, friendly service, professional employees.

Fast, friendly service, professional employees.

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5

Cb

I was extremely pleased by the knowledge and honesty from the staff! The manners and friendliness that the staff has goes above ...

I was extremely pleased by the knowledge and honesty from the staff! The manners and friendliness that the staff has goes above and beyond what is expected!

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5

X-MAN

Very professional and courteous

Very professional and courteous

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5

UberMom

Doug/Brooks/ and Otis ALWAYS provide great service. I am always confident they will be honest and respectful of me. I trust thei ...

Doug/Brooks/ and Otis ALWAYS provide great service. I am always confident they will be honest and respectful of me. I trust their opinions and thoughts regarding my car and the services they provide. I tell everyone that they need to go there bc the guys there are always willing to go above and beyond. I truely appreciate them!

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5

Bridget L

Our service team, Doug, Cameron, and Tyler were very friendly and efficient. Doug informed me I needed front brake pads and told ...

Our service team, Doug, Cameron, and Tyler were very friendly and efficient. Doug informed me I needed front brake pads and told me about the price for new pads and it came with a tire rotation, which I needed. After taking off old Brake pad Doug showed me the difference in it and the new pad. I appreciated him showing me.

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5

Kasey C

The people were very friendly and I didn’t feel pressured to buy anything that I didn’t want to.

The people were very friendly and I didn’t feel pressured to buy anything that I didn’t want to.

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5

beccas

Great group of guys. Very pleasant, professional and quick.

Great group of guys. Very pleasant, professional and quick.

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5

Angela H

Everyone is so nice, courteous, funny and always gets me in and out and does the job correctly.

Everyone is so nice, courteous, funny and always gets me in and out and does the job correctly.

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5

Sword

They were nice kind respectful and honest

They were nice kind respectful and honest

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5

Janice C

I have had my oil changed here for years. I trust the staff and the products.

I have had my oil changed here for years. I trust the staff and the products.

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5

erserg25

Everyone was extremely friendly and helpful. I will definitely be back, even despite the wait I was highly impressed.

Everyone was extremely friendly and helpful. I will definitely be back, even despite the wait I was highly impressed.

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5

DD

Great personal service in replacing a pig tail electric hookup for my headlamp. Very friendly, and very reasonable.

Great personal service in replacing a pig tail electric hookup for my headlamp. Very friendly, and very reasonable.

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5

Gail

Doug and Dustin were very courteous and knowledgeable. Explained things in a very understandable way.

Doug and Dustin were very courteous and knowledgeable. Explained things in a very understandable way.

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5

Jerry

Quick and thorough

Quick and thorough

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5

Lisa A.

I was given a discount because I work in the health care field and one of the guys noticed my hospital parking sticker- it's on ...

I was given a discount because I work in the health care field and one of the guys noticed my hospital parking sticker- it's on my windshield. It's been there for a couple of years. Once I knew we get discounts because we're hospital employees, I put a message on the hospital's Facebook page.

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5

Anonymous

The employees were very professional and courteous and completed everything in a timely manner.

The employees were very professional and courteous and completed everything in a timely manner.

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5

Jodaman

Friendly staff - 1/2 price coupon

Friendly staff - 1/2 price coupon

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5

Lyn H

The staff was super friendly and helplful. Otis, Dustin and tyler did an amazing job with a smile on their face the whole time. ...

The staff was super friendly and helplful. Otis, Dustin and tyler did an amazing job with a smile on their face the whole time. Super quick and easy.

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5

jim D

The staff got the job done fairly quickly and seems knowledgable.

The staff got the job done fairly quickly and seems knowledgable.

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5

Alpoc

The service team was extremely pleasant and friendly.

The service team was extremely pleasant and friendly.

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5

trdanner

I'm very weary about going new places to do anything. The staff, especially Doug, made the experience very pleasant and I will d ...

I'm very weary about going new places to do anything. The staff, especially Doug, made the experience very pleasant and I will definitely take my car back to them.

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5

Dd

Great expertise and friendly employees. Love this place

Great expertise and friendly employees. Love this place

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5

Chloe J.

The staff was extremely friendly and not at all demeaning, unlike other automotive service places I have been. They did not pres ...

The staff was extremely friendly and not at all demeaning, unlike other automotive service places I have been. They did not pressure me into trying to buy anything, just simply made suggestions that they felt would be helpful and let me then decide.

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5

Anonymous

All was great!!!

All was great!!!

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4

Tomi T

The guys were very honest and upfront about what I needed and didn't need at the time of my service. They were very professiona ...

The guys were very honest and upfront about what I needed and didn't need at the time of my service. They were very professional and friendly throughout the whole service.

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5

PamG

I was in town for a funeral and realized my vehicle had a severe oil leak. When I arrived I was greeted immediately and everyon ...

I was in town for a funeral and realized my vehicle had a severe oil leak. When I arrived I was greeted immediately and everyone that I came in contact went above and beyond. Doug, the manager and Dustin, who mainly did the repair were the most helpful, friendly and courteous people I have ever dealt with. A part was needed to make the repair and they were quickly able to get it and fix my problem so I could get back home to Lexington. Although I checked I wouldn't likely be back for an oil change, it was only for this location and because it is 40 minutes from my house. I will continue using Valvoline for my oil changes in Lexington because of their great customer service. I would recommend anyone that will be in the Danville area to use this location because they are top notch.

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5

Amanda h

They go above and beyond with extra little things

They go above and beyond with extra little things

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5

Daddyboo0370

Good service

Good service

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5

RexD

people were friendly they knew what they were doing

people were friendly they knew what they were doing

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4

Anonymous

To many workers standing all around the vehicle made me nervous

To many workers standing all around the vehicle made me nervous

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5

Mary G

They were thorough and got the job done quick

They were thorough and got the job done quick

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5

JRW

I'm Deaf and use American Sign Language (ASL) to communicate or writing if sign language can't be used. The man who directed me ...

I'm Deaf and use American Sign Language (ASL) to communicate or writing if sign language can't be used. The man who directed me into the bay knew ASL and this made things fast and easy. Even the other guy knew a few fundamental signs (YES, NO etc) so that was pleasant too. Oil change was so fast it caught me by surprise despite my having used the facility before.

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5

Monica s.

The staff was super friendly and very professional. We had lots of laughs and they made us feel very welcome and appreciated. We ...

The staff was super friendly and very professional. We had lots of laughs and they made us feel very welcome and appreciated. We were in and out super fast

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5

Jdn

I trust the service

I trust the service

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4

Langford

A little slow today Shouldn't tie up both bins with other services besides oil changes

A little slow today Shouldn't tie up both bins with other services besides oil changes

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5

DC

Wet nice guys, friendly and didn't pressure me to buy other things. They all celebrated with me when I pulled out my keychain a ...

Wet nice guys, friendly and didn't pressure me to buy other things. They all celebrated with me when I pulled out my keychain and I got my half off stamped!! It's was funny. These guys are always so nice!

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5

Anonymous

Very professional, efficient, service was complete, other services offered but no pressure. Very pleased!

Very professional, efficient, service was complete, other services offered but no pressure. Very pleased!

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5

MT

Technicians work as a team. Very knowledgeable and good communication.

Technicians work as a team. Very knowledgeable and good communication.

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5

Robert S.

Good people and very friendly..

Good people and very friendly..

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5

Joan

Technicians were very skilled and work was done quickly

Technicians were very skilled and work was done quickly

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5

Shauna H

They are always friendly and speedy.

They are always friendly and speedy.

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5

Pratt

The professionalism of workers. Well mannered.

The professionalism of workers. Well mannered.

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5

Kevin C.

The staff was, and always is, very professional and very courteous. I've always had a great experience at any Valvoline Instant ...

The staff was, and always is, very professional and very courteous. I've always had a great experience at any Valvoline Instant Oil Change that I've ever visited.

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4

Dan F

Power steering flush was $44 dollars. It wasnt an actual "flush". The fluid was turkey basted out of the reservoir and then re ...

Power steering flush was $44 dollars. It wasnt an actual "flush". The fluid was turkey basted out of the reservoir and then refilled. Not an issue as new fluid is present. But dirty fluid in the lines and steering box is still present.

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5

Heather C.

Quick service, friendliness of staff.

Quick service, friendliness of staff.

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5

Mckinley d

Courteous quick and without pressure

Courteous quick and without pressure

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5

chefkinney

Great experience. Your crew is amazing!

Great experience. Your crew is amazing!

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5

MPK

I feel like they check everything completely.

I feel like they check everything completely.

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5

Johnc

Excellent customer service by employees

Excellent customer service by employees

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5

Jim

Convenient and fast.

Convenient and fast.

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5

Bill

Quick... in and out ... efficient and took care of needs as expected.

Quick... in and out ... efficient and took care of needs as expected.

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5

Wilma B

Had no problems

Had no problems

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5

Richard A

Everyone of the workers were very thorough and were extremely courteous and did a great job in servicing our vehicle. We will f ...

Everyone of the workers were very thorough and were extremely courteous and did a great job in servicing our vehicle. We will for sure return to this Valvoline.

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4

PaulB

The prices of the oil change. I had a coupon and got an oil change, air filter, and a light and the visit cost almost $100. Th ...

The prices of the oil change. I had a coupon and got an oil change, air filter, and a light and the visit cost almost $100. That is expensive for an oil change.

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5

Holly M.

Doug, Otis, Cameron and Brooks did a great job. They repaired the brakes which were in very bad condition and required extra eff ...

Doug, Otis, Cameron and Brooks did a great job. They repaired the brakes which were in very bad condition and required extra effort to fix. They all have an excellent attitude.

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5

Danidoo

Very friendly staff,quick and efficient favorite place to get oil changed

Very friendly staff,quick and efficient favorite place to get oil changed

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5

Rodney A

Good people, fast service.

Good people, fast service.

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5

Louren K.

On 6/18 I took my husband's car in to have the oil changed at the Danville location; not only was I greeted with wonderful custo ...

On 6/18 I took my husband's car in to have the oil changed at the Danville location; not only was I greeted with wonderful customer service, but Brooks (employee) went above and beyond to take care of my husband's car. I was very impressed by his patience with me and explaining things to me as I didn't understand all that he was saying to me. In my opinion Brooks deserves "Employee of the year" he called around to different parts places for me to find the right filter needed for my husband's car; and this may be in his job description but to me it meant the world. I then went back on 6/20 to have my cars oil changed; Doug and Case were outstanding to me again. I am so very pleased with how, as a woman, I was treated by these men. I give these 3 very high marks for their customer service and how they went above and beyond for me.

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5

MaryAnn

On a recent leisure trip the airconditioner on oir Tahoe quit cooling. There were 4 senior adults in the car on a very warm day ...

On a recent leisure trip the airconditioner on oir Tahoe quit cooling. There were 4 senior adults in the car on a very warm day. We stopped at the Danville, Ky Walmart for help. They recommended Valvoline on 4th St. We went there and was greeted by Jason. We explained our problem. He was joined by manager Doug Alsman. They made us comfortable in their cool waiting area and they went to work. They fixed our problem in less than an hour and got us on our way. We found them to be courtious, professional and very honest with us. A good experience. We made sure we told everyone we met in town about our good experience with Valvoline.

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5

Lindsey F.

Otis, Jonah and Cameron were wonderful. They worked with me directly and the other team working on Bay 1 were very friendly and ...

Otis, Jonah and Cameron were wonderful. They worked with me directly and the other team working on Bay 1 were very friendly and polite. Great experience

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5

Connie R

Just loved the staff and felt sure they knew what they were doing

Just loved the staff and felt sure they knew what they were doing

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5

Karen G

Efficient and friendly service. Very quick

Efficient and friendly service. Very quick

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4

Our Door Guy

I had to remind them to check the air in my tires and give me my half off the price using the punch card

I had to remind them to check the air in my tires and give me my half off the price using the punch card

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4

Kukulcan

I had tires rotated, and there was an incorrect identification of a nail embedded in one tire.

I had tires rotated, and there was an incorrect identification of a nail embedded in one tire.

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5

Jamey

Staff went out of there way to answer my questions and confirm if try could conduct a transmition flush on this vehicle and othe ...

Staff went out of there way to answer my questions and confirm if try could conduct a transmition flush on this vehicle and others like it in our fleet durring the next service visit. Always very frindly amd personable.

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5

GaryR

Excellent service and care

Excellent service and care

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5

WSmith

Service was quick, techs friendly

Service was quick, techs friendly

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5

Rick

Quick service and friendly staff

Quick service and friendly staff

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5

tbottom

I have been using this Valvoline for oil changes for several years. I have always been treated in a friendly, courteous manner. ...

I have been using this Valvoline for oil changes for several years. I have always been treated in a friendly, courteous manner. The employees provide prompt service and are very knowledgeable about my vehicle needs. I like being asked if I want to replace/repair something on my vehicle without pressure to do it. Jason was the employee that took care of my vehicle on this particular visit. He did an awesome job!

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5

Derek G.

always friendly and fast service.

always friendly and fast service.

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5

Cv

It was quick and easy. Done while babies took a nap

It was quick and easy. Done while babies took a nap

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5

Ggirl

No waitFastCourtesy

No waitFastCourtesy

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5

Regi

I pulled into a bay and was helped right away. I was treated with respect, something that's difficult for women to get from thi ...

I pulled into a bay and was helped right away. I was treated with respect, something that's difficult for women to get from this type of service. Everyone was friendly, answered my questions promptly and sincerely and really knew what they were doing.

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5

V Ruby

The workers were extremely friendly and helpful. They remember you and your family and ask how you are and recommend the best de ...

The workers were extremely friendly and helpful. They remember you and your family and ask how you are and recommend the best deals.

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5

Diane

Perfect

Perfect

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5

Jill B

Staff was super friendly and helpful. They made me feel comfortable and kindly answered my questions.

Staff was super friendly and helpful. They made me feel comfortable and kindly answered my questions.

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5

Sage

Friendliness matters, even if there is a wait when I go the staff is always friendly and that matters.

Friendliness matters, even if there is a wait when I go the staff is always friendly and that matters.

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5

JC

The staff is wonderful there. They show me my air filter, tell me every detail about what they are doing and we're very nice and ...

The staff is wonderful there. They show me my air filter, tell me every detail about what they are doing and we're very nice and professional. Valvoline is the only place I go to get my vehicle serviced.

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5

DC

The guys are always very nice. They all seem to enjoy their job. They are all always joking and talking to each other and you ca ...

The guys are always very nice. They all seem to enjoy their job. They are all always joking and talking to each other and you can tell they all get along. They never pressure me into buying extras.

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2

Melissa C

They told me I needed a new battery, I did not even ask them to check that. They offered they had the battery I would need. Upon ...

They told me I needed a new battery, I did not even ask them to check that. They offered they had the battery I would need. Upon checking with Auto Zone because my battery was only a year old they informed me it and my alternator was fine. I even went to a 2nd Auto store to confirm and they too said all was fine. So had I trusted them I would have spent over $150 unnecessarily. How can they read a simple gauge wrong? They couldn't which means they were trying to sell me something I did not need. A woman on her own should not have to deal with this and should be able to trust service providers, so glad I didn't.

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5

Kevin H

Service staff were very knowledgeable and friendly. My oil change was completed quickly and confidently.

Service staff were very knowledgeable and friendly. My oil change was completed quickly and confidently.

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5

Mary A

The staff at this particular Valvoline were exceptionally courteous and friendly. The staff were quick and knew exactly what to ...

The staff at this particular Valvoline were exceptionally courteous and friendly. The staff were quick and knew exactly what to do.

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5

Melissa R

Staff was great!! I got my oil changed and was out of there in a very timely manner.

Staff was great!! I got my oil changed and was out of there in a very timely manner.

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4

mgreat123

Everything was satisfactory, wasn't any one thing in particular. But the experience was not the best service I've ever received. ...

Everything was satisfactory, wasn't any one thing in particular. But the experience was not the best service I've ever received.

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4

Rick G

There is always some exchange of communication to at least encourage purchase of more service. In this case I had multiple servi ...

There is always some exchange of communication to at least encourage purchase of more service. In this case I had multiple services . I knew I needed oil change, air filter, fuel filter, wipers and fuel additive and did not want to expand extra cost

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5

markh

great and friendly service

great and friendly service

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5

John B.

Complete service performed quickly and correctly. Professional staff!

Complete service performed quickly and correctly. Professional staff!

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5

Anderson

Informative, quick n friendly

Informative, quick n friendly

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5

Lauren

Extremely friendly and knowledgeable

Extremely friendly and knowledgeable

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5

ArmyMomLancaster

Great staff and always helpful in answering questions.

Great staff and always helpful in answering questions.

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5

Ron Q

Staff was friendly, offered extra services and explained why I needed them. No pressure at all for those services I declined. Re ...

Staff was friendly, offered extra services and explained why I needed them. No pressure at all for those services I declined. Replaced filters one for the cabin I didn't even know I had.

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5

kelly m

they had to go out of their way to fix the problem with my headlight. they had to bring in a part form outside to fix the proble ...

they had to go out of their way to fix the problem with my headlight. they had to bring in a part form outside to fix the problem.

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5

Sandy Statom

These guys are the BEST!!!

These guys are the BEST!!!

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5

Jerry M was the man in Danville, KY.

Justin the man in charge of my oil change did a great job and assisted me in improving the maintenance of my vehicle. Everyone ...

Justin the man in charge of my oil change did a great job and assisted me in improving the maintenance of my vehicle. Everyone was terrific. I have been going there since 2007.

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5

CRMac

They let me know they knew I was there -- did some of the checks they could do before I pulled in as another vehicle was being s ...

They let me know they knew I was there -- did some of the checks they could do before I pulled in as another vehicle was being serviced. Was in and out of bay promptly.

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5

Sandy H.

The crew was awesome!!

The crew was awesome!!

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5

Lisa D

Always receive excellent service here.

Always receive excellent service here.

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5

Tim S

Staff very friendly and knowledgeable. Made me feel very comfortable.

Staff very friendly and knowledgeable. Made me feel very comfortable.

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4

Tom

There seemed to be a lot of chatter between customer and tech while we waited outside.

There seemed to be a lot of chatter between customer and tech while we waited outside.

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5

RustyR

I encountered a problem after the fact. The manager personally came to my house to look at my vehicle. After assessing it was in ...

I encountered a problem after the fact. The manager personally came to my house to look at my vehicle. After assessing it was indeed Valvoline's fault, he fixed it for me. Talking about putting the customer first!I have been using this VIOC for 13-14 years and have never had one problem until now. Despite the simple mistake that was originally made, the way it was handled will keep me as a customer for another 13-14 years.I am very impressed with how this was handled. I have already shared my positive experience with several people, and they were just as impressed too. You don't see this commitment to ensuring great customer experiences too often anymore. Some might say it, but not everyone practices it like what was shown to me.Thanks for everything!One happy customer

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5

Richard A

The service was quick and the technicians were very friendly and knew what they were doing.

The service was quick and the technicians were very friendly and knew what they were doing.

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5

Karen P

Great customer service!!

Great customer service!!

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5

Rachalle :)

Very friendly and knowledgeable. Adrian, Tyler, Otis and Ivan Thank you very much! God bless you!

Very friendly and knowledgeable. Adrian, Tyler, Otis and Ivan Thank you very much! God bless you!

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5

Danville KY Customer

The workers were very friendly and knowledgeable. Always enjoy my time doing this chore because our Danville KY Valvoline staff ...

The workers were very friendly and knowledgeable. Always enjoy my time doing this chore because our Danville KY Valvoline staff is just so nice and helpful!

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5

awr

Personable staff, quick service, great explanation of what they were doing

Personable staff, quick service, great explanation of what they were doing

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4

natedog

It is not free

It is not free

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5

Steve H

Dustin did a great job walking me through all the steps of the service. He was very friendly and helpful.

Dustin did a great job walking me through all the steps of the service. He was very friendly and helpful.

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5

Shawn

My old and filter was changed

My old and filter was changed

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5

Jeff

Friendly, knowledgable staff.

Friendly, knowledgable staff.

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4

ScottS

The person I spoke with wasn't the gentleman I usually speak with. He wasn't as friendly as the normal guy.

The person I spoke with wasn't the gentleman I usually speak with. He wasn't as friendly as the normal guy.

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4

happybyfar

The staff was busy taking care of other customers while I waited

The staff was busy taking care of other customers while I waited

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5

Marmar

Got in and got out. No wait.

Got in and got out. No wait.

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5

RONNIE W.

THEY ARE GROUP OF DEDICATED EMPLOYEES THAT ARE COURTIOUS AND FRIENDLY.

THEY ARE GROUP OF DEDICATED EMPLOYEES THAT ARE COURTIOUS AND FRIENDLY.

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4

SteveH

The staff at the Danville, Ky service center are always friendly and professional. This unit always seems busy and I usually hav ...

The staff at the Danville, Ky service center are always friendly and professional. This unit always seems busy and I usually have to wait to get in. Maybe an extra service bay would help.

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5

L Robertson

As always the staff are great and knowledgeable. Would not go anywhere else.

As always the staff are great and knowledgeable. Would not go anywhere else.

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5

FredK

Great service

Great service

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5

Anonymous

Great service

Great service

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5

Darin P.

They were very helpful and answered any questions. I had a bought a groupon for another location and thought it was for this lo ...

They were very helpful and answered any questions. I had a bought a groupon for another location and thought it was for this location. They did not accept the groupon, but they honored the price. It was a good experience.

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5

Mona G

Excellent service; not high pressure; all very nice

Excellent service; not high pressure; all very nice

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5

Anonymous

Outstanding customer service!!

Outstanding customer service!!

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5

Ginny H.

This was our 1st time using valvoline but we will using them for now on!

This was our 1st time using valvoline but we will using them for now on!

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5

JamesS

The mechanics were nice and we're able to get done what I've needed.

The mechanics were nice and we're able to get done what I've needed.

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5

Maripat B

Friendly helpful staff

Friendly helpful staff

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5

KarenH

Great customer service, all questions answered, manager and employees were very helpful and professional.

Great customer service, all questions answered, manager and employees were very helpful and professional.

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5

Greg C

Friendly service you felt like family with all the smiles and laughter and knowledge of the vehicle and the care

Friendly service you felt like family with all the smiles and laughter and knowledge of the vehicle and the care

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4

Amanda A.

I had to gave diagnostics run on my Murano because the service engine light was on. The customer service guy wasn't familiar wit ...

I had to gave diagnostics run on my Murano because the service engine light was on. The customer service guy wasn't familiar with Nissan vehicles so he wasn't able to fully help me understand what the warnings/flags were and if they were critical issues that needed addressed ASAP. He did try though.

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3

Anthony

I just want an oil change and they kept asking whether I wanted to buy this or that.

I just want an oil change and they kept asking whether I wanted to buy this or that.

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5

Joe B

Friendly staff.

Friendly staff.

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4

Jack S

the cost is to much

the cost is to much

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5

Bridget C

Loved it!! Thanks for helpin me!!

Loved it!! Thanks for helpin me!!

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5

DanvilleTherapist

Thorough assessment. Quick. I always enjoy the comraderie that the staff show one another.

Thorough assessment. Quick. I always enjoy the comraderie that the staff show one another.

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5

Michael

Excellent service in an efficient manner.

Excellent service in an efficient manner.

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3

Sam S

I wasn't necessarily dissatisfied. The issues that I have had in the past, i.e broken tire pressure sensors, unsure if antifree ...

I wasn't necessarily dissatisfied. The issues that I have had in the past, i.e broken tire pressure sensors, unsure if antifreeze was compliant with later model dodges. Above all of this is the refusal to accept coupons that I have been sent from your website.

The service was very professional,they checked everything.I also had my tires rotated.Pryor to this visit I took my dodge truck ...

The service was very professional,they checked everything.I also had my tires rotated.Pryor to this visit I took my dodge truck for ac service and my towne car for raid flush and thermostat.trans flush and new rear end grease.Great service always will be back.

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5

Dani

Great job Doug, Jason, and Otis

Great job Doug, Jason, and Otis

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5

Joshua E

Both service men communicated clearly what they were doing at all time. It was it was to go in thinking just oil change and they ...

Both service men communicated clearly what they were doing at all time. It was it was to go in thinking just oil change and they checked many more systems to ensure they were good.

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5

D Grubbs

Customer service

Customer service

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5

John B.

Fast, efficient, very thorough.

Fast, efficient, very thorough.

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5

Donna r

Trust them to tell me what I need and to tell me what I don't need on this visit.

Trust them to tell me what I need and to tell me what I don't need on this visit.

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5

Regi

The customer service was friendly, efficient and prompt.

The customer service was friendly, efficient and prompt.

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5

Jeff

Doug was very friendly and seems like a trustworthy guy.

Doug was very friendly and seems like a trustworthy guy.

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5

Veronica

The workers were very kind and helpful and did everything as quick and well as they could. Always friendly!

The workers were very kind and helpful and did everything as quick and well as they could. Always friendly!

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5

mary a

We didn't have to wait in line and the staff were very efficient and courteous.

We didn't have to wait in line and the staff were very efficient and courteous.

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5

Debbie H

As a woman I am very pleased I can take my car there without my husband present and know I will get the same courteous and hones ...

As a woman I am very pleased I can take my car there without my husband present and know I will get the same courteous and honest service that he would get. Doug as all the other men working were very prompt and polite. I will absoutley tell my lady friends they can go there and get the same service as I did.

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5

Brown F150

Very nice staff and quick service

Very nice staff and quick service

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5

David W

staff is very friendly and do not high pressure people for more products only what they think you really need, high pressure is ...

staff is very friendly and do not high pressure people for more products only what they think you really need, high pressure is really annoying and I don't experience that at this location.

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4

Richard G

I used to get coupons almost monthly. I have 5 cars that I bring to the store and lately I've had to pay full price which is hig ...

I used to get coupons almost monthly. I have 5 cars that I bring to the store and lately I've had to pay full price which is high in my opinion

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5

GatorGirl

When I asked them if I really needed a new filter, they showed my the difference between my air filter that was dirty compared t ...

When I asked them if I really needed a new filter, they showed my the difference between my air filter that was dirty compared to what a new one looked like. They allowed me to use a coupon that saved me a lot of money.

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5

tom e

they keep you jnfotmed of the vehicle condition and report whaty they have done

they keep you jnfotmed of the vehicle condition and report whaty they have done

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5

Nancy J.

I wanted to winterize and check up on all three of our "older vehicles. So I brought in all three of our cars that day! The gu ...

I wanted to winterize and check up on all three of our "older vehicles. So I brought in all three of our cars that day! The guys in the Danville, KY operation on 4th street (on January 3, 2017) went out of their way to be helpful. They gave me a big discount on the first car because I had my punch card. And they gave me $10 off on the 2nd car, just because I brought in multiple cars. They only needed to change a windshield wiper on our third car. But they were friendly and attentive and efficient and patient! Very impressed! I hope you can see the three guys who were there in the afternoon of January 1, 2017. They should be commended on their job!! Thanks Valvoline! Nancy Jones, Danviile, KY.

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5

Tom B

Fair price quick service

Fair price quick service

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5

Paul B

Even though there were several cars already pulled up outside the entrance I chose to wait since this was the oil change locatio ...

Even though there were several cars already pulled up outside the entrance I chose to wait since this was the oil change location I usually use. It was a nice day and I didn't mind waiting for a little while. One of the technicians cam out and let me know how long it would be and assured me they would be as quick as possible. Good customer service!

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5

Tb

Always good service.

Always good service.

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5

clc

Great service and friendly staff.

Great service and friendly staff.

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5

Rodmon

The technicians were personable yet professional. The provided me with service options without pressuring me. They completed m ...

The technicians were personable yet professional. The provided me with service options without pressuring me. They completed my oil change effectively and efficiently.

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5

Sean C

Great service. Very personalbe

Great service. Very personalbe

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5

Cash A

Always so friendly and helpful and the way they show you what they are doing and talk you thru it

Always so friendly and helpful and the way they show you what they are doing and talk you thru it

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4

Neal

Air Filter was replaced but price is too high.

Air Filter was replaced but price is too high.

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5

Mark H.

knowledgeable staff. Friendly, and explained each step. Helpful in that they took an interest in what the vehicle may need in th ...

knowledgeable staff. Friendly, and explained each step. Helpful in that they took an interest in what the vehicle may need in the near future as far as service, and explained exactly what it would take to fix it.

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5

Ron W.

All employees were very polite and efficient and completed the service as fast as they could

All employees were very polite and efficient and completed the service as fast as they could

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5

Anonymous

They always take good care of my Ford Edge.

They always take good care of my Ford Edge.

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5

J.F.

Allways recieve polite and curtious service there.

Allways recieve polite and curtious service there.

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5

Jessica B.

The guys there were outstanding. You dont see that kind customer service anymore.

The guys there were outstanding. You dont see that kind customer service anymore.

Curteous and prompt service, all lights, signals, breaks etc, checked. Air filter and breaks checked, break services offered for a later time, all tires rotated. All done in short amount of time. Very pleased!

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5

Guy Lossinger

The technicians were friendly and they provided an honest appraisal of what service was needed.

The technicians were friendly and they provided an honest appraisal of what service was needed.

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5

Dragonlover

Fast, experienced service. Very knowledgeable and quick to check everything

Fast, experienced service. Very knowledgeable and quick to check everything

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5

Ttp

The staff was very courteous professional and quick

The staff was very courteous professional and quick

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5

BrandonS

Customer service was excellent.

Customer service was excellent.

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5

Jen-Danville KY

I have been using this valvoline for over four years. Brooks Doug and Dakota were very helpful and kind. They offered for me to ...

I have been using this valvoline for over four years. Brooks Doug and Dakota were very helpful and kind. They offered for me to go in the office while I waiting. I declined. Wonderful Service. Jenifer

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4

Bkjames

They were wonderful. Very friendly and knowledgable. Even with a $15 off coupon I still paid $20.00 more than having it serviced ...

They were wonderful. Very friendly and knowledgable. Even with a $15 off coupon I still paid $20.00 more than having it serviced at Toyota Dealership. That's outrageous.

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5

mark h

friendly people there

friendly people there

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5

Kukulcan

Communicative and friendly staff.

Communicative and friendly staff.

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5

W Smith

Got in quick, staff was thorough. Got done what needed to be done.

Got in quick, staff was thorough. Got done what needed to be done.

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5

Martina

The staff was respectful, efficient and very helpful replacing brake pads and regular maintenence.

The staff was respectful, efficient and very helpful replacing brake pads and regular maintenence.

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5

John M

Friendly people. My daughter works for Valvoline in marketing.

Friendly people. My daughter works for Valvoline in marketing.

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4

BB

I have come to feel that the prices here are a little over-priced.

I have come to feel that the prices here are a little over-priced.

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5

Carol D.

The lightbulb that needed replacing was an expensive one but needed in my Avalon. When I asked about having the other bulb also ...

The lightbulb that needed replacing was an expensive one but needed in my Avalon. When I asked about having the other bulb also replaced, my suggestion, we decided to do that. I never felt any pressure. The team was very courteous and safety minded. This was my first experience using this station.

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5

Time For an Oil Change, RM

Staff has always been friendly and they get right to the job. Doug, Justin, Brooks, they all did a great job!

Staff has always been friendly and they get right to the job. Doug, Justin, Brooks, they all did a great job!

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5

MSR Electrical Services LLC

Competent friendly knowledgeable staff.

Competent friendly knowledgeable staff.

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5

Greg B

Love being able to go there when I have bulbs go out, easy and affordable to get replaced and I don't even have to get out of th ...

Love being able to go there when I have bulbs go out, easy and affordable to get replaced and I don't even have to get out of the car

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5

Ron C

Very courteous and professional

Very courteous and professional

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5

Jill B.

The customer service was outstanding! Things were explained clearly and my questions and concerns were answered.

The customer service was outstanding! Things were explained clearly and my questions and concerns were answered.

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5

Dale c

Had a issue with a tire rotation after taking with the owners problem was rectified will continue to do business with them.

Had a issue with a tire rotation after taking with the owners problem was rectified will continue to do business with them.

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5

Davidj

These guys are always, always great at their jobs and friendly.

These guys are always, always great at their jobs and friendly.

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5

KP

I have been getting my oil changed regularly here for several years. For the most part I have been very satisfied.

I have been getting my oil changed regularly here for several years. For the most part I have been very satisfied.

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4

Davidmackv

Prices are too high.

Prices are too high.

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5

Anonymous

Knowledgeable and friendly staff.

Knowledgeable and friendly staff.

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5

Ron

The employees that worked on my vehicle did a great job .The manager Doug does a great job and he has worked on my car for years ...

The employees that worked on my vehicle did a great job .The manager Doug does a great job and he has worked on my car for years .Doug is very knowledgeable when it comes to vehicles and he has trained his team to do their best on other people's cars.Otis did a good job working under my hood also

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5

scttr1973

Doug and Otis was very good and Iam pleased .

Doug and Otis was very good and Iam pleased .

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4

Steve J.

Highest priced oil change I've ever had.

Highest priced oil change I've ever had.

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5

X- MAN

Very thorough and clear on truck details

Very thorough and clear on truck details

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5

Ginger C

Very friendly staff. Good prices. Fast service. Location convenience.

Very friendly staff. Good prices. Fast service. Location convenience.

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5

SUED

I COME HERE OFTEN AND FEEL LIKE I GET EXCELLENT AND PROMPT SERVICE

I COME HERE OFTEN AND FEEL LIKE I GET EXCELLENT AND PROMPT SERVICE

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5

Lunch Oil Change in KY

They took care of my need during my lunch time.

They took care of my need during my lunch time.

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5

2012Tahoe

Prompt, courteous service

Prompt, courteous service

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4

Allen

I had to wait too long to get in without any acknowledgement of what the wait might be.

I had to wait too long to get in without any acknowledgement of what the wait might be.

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5

daddyboo0370

great service, quick

great service, quick

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5

Bright Leaf

Very professional and courteous

Very professional and courteous

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4

Mike

No nonsense. Cordial and efficient. Got me in and gone as quickly as possible.

No nonsense. Cordial and efficient. Got me in and gone as quickly as possible.

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5

dpetro24

The staff is super friendly. They went above and beyond what is normally expected in replacing a rotor that was scarred on my Ex ...

The staff is super friendly. They went above and beyond what is normally expected in replacing a rotor that was scarred on my Explorer. I had a bend pin. They could have sold me a new unit form $100+ but they worked and got if fixed for me without paying an additional fee.Previously I went to another Valvoline in Lexington. They put my oil plug in crooked. This site replaced it with no charge.This is my third trip to this location. I live in Danville and work in Lexington. I prefer to go to this location because they treat you as a valued customer.Pricing was fair, again, service was EXCELLENT!!!!

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5

Beena

Friendy people and no pressure to buy uneeded items

Friendy people and no pressure to buy uneeded items

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5

Tom A

Everyone was courteous and friendly, took the time to do the job right

Everyone was courteous and friendly, took the time to do the job right

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5

Ted

Customer service is excellent at the Danville location.

Customer service is excellent at the Danville location.

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4

Lee

we waited outside an extra amount of time do to the car in front of us needed a cab air filter and someone had to go buy one. Th ...

we waited outside an extra amount of time do to the car in front of us needed a cab air filter and someone had to go buy one. They finally pulled the car out and serviced it outside.

Staff is always friendly, they always let me know if my car is needing some fluids, tire pressure, how my windshield wipers are, overall very satisfied. They are fast and reliable aswell I've never had a negative expirience at this Valvoline.

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5

Anonymous

Fast service.

Fast service.

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5

Jessica W.

Doug greeted us in a friendly and approachable manner. He was knowledgeable and kind. He didn't pressure us into purchasing addi ...

Doug greeted us in a friendly and approachable manner. He was knowledgeable and kind. He didn't pressure us into purchasing additional services; he let us decide. He went above and beyond to get our oil changed and belts replaced. Dakota was efficient changing the oil and was nice to us. Dakota had to run to the auto parts store to purchase a belt for our car because they were out of stock. We appreciate the extra effort both Doug and Dakota put forth to help us. We will be returning customers.

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5

Greg B

Case took great care of me

Case took great care of me

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5

ron w

They asked everything about what I wanted and checked all lights etc

They asked everything about what I wanted and checked all lights etc

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5

Richard B.

Good,friendly service. Staff seemed well trained and knew what they were doing.

Good,friendly service. Staff seemed well trained and knew what they were doing.

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5

I Sean C.

Quik, friendly service. The service cost slightly more than the board stated because of a higher price transmission fluid. They ...

Quik, friendly service. The service cost slightly more than the board stated because of a higher price transmission fluid. They let me know right away and why

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5

drjohn

fast, friendly service

fast, friendly service

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5

Anonymous

I have used VIOC for years

I have used VIOC for years

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5

Veronica

Very nice people that work there. I got in right away, they started working, and I was out quick. Great service!

Very nice people that work there. I got in right away, they started working, and I was out quick. Great service!

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5

Ted L.

I do a lot of business with Valvoline on a weekly basis. This time I needed my personal vehicle serviced and it was a no brainie ...

I do a lot of business with Valvoline on a weekly basis. This time I needed my personal vehicle serviced and it was a no brainier to bring it to these guys.

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5

SteveH

I have been going to the Valvoline Instant Oil Change in Danville, KY for about six years. during this time I have only experien ...

I have been going to the Valvoline Instant Oil Change in Danville, KY for about six years. during this time I have only experienced 2 minor problems and both were handled quickly and easily. The staff is always prompt, courteous, and professional.

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5

James m

Quickness and the guys seem to know what they were doing

Quickness and the guys seem to know what they were doing

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5

Steve

Fast easy courteous

Fast easy courteous

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5

Debra P

I have been to several Valvoline stations and I really love this one the best due to very friendly staff and they care about eac ...

I have been to several Valvoline stations and I really love this one the best due to very friendly staff and they care about each and every customer they act like they really appreciate your business. They make you feel like part of a family. This is very important to me cause I like to go to friendly , smiling happy places that make you feel good about being their and they make you feel special.

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5

Jessp

Friendly service

Friendly service

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5

Tasuep111

They worked together as a team and the check everything out greatly. Made me feel comfortable as a woman getting this do e

They worked together as a team and the check everything out greatly. Made me feel comfortable as a woman getting this do e

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5

Mike C

Always get good service at this location good group of guys. (and gals.)

Always get good service at this location good group of guys. (and gals.)

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5

Jeremy H

Very, very friendly staff. Seemed very knowledgable and worked quickly to get me on my way. By that I do not mean they seemed hu ...

Very, very friendly staff. Seemed very knowledgable and worked quickly to get me on my way. By that I do not mean they seemed hurried, but they seemed to be respectful of my time. I had a great experience.

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5

Regi

I greeted quickly and asked to pull into the garage. I was treated well, with respect, and everything was prompt. As I was lea ...

I greeted quickly and asked to pull into the garage. I was treated well, with respect, and everything was prompt. As I was leaving for a trip soon, I asked them to check all the lubes & tire pressure and they did. They always treated me kind and with respect.