Create Thread

List Mailbox Customers

Update Thread

Add to Group Conversation as Admin

Add to Group Conversation as Customer

Adds a customer to group conversation.

Admin Initiated Conversation

Sends message or email to admin.

Close a Conversation

Closes a conversation with or without reply.

Convert a Lead to User

If the User exists, then the Lead will be merged into it, the Lead deleted and the User returned. If the User does not exist, the Lead will be converted to a User, with the User identifiers replacing it's Lead identifiers.

Create a Note

Creates a note for a specific user.

Create or Update Company

Creates or updates a company using Intercom fields including your custom fields. NOTE: Companies will be only visible in Intercom when there is at least one associated user.

Create or Update Tag

Creates or updates a tag. Tag names are case insensitive.

Create User or Lead

Creates new user or lead using Intercom fields including your custom fields.

Delete Customer from Group Conversation

Deletes a customer from specific conversation.

Delete Tag

Deletes a specific tag.

Delete User or Lead

Deletes either user or lead.

Mark a Conversation as Read

Marks conversation within Intercom as read.

Reply to Conversation

Replies to a specific conversation.

Reply to Users Last Conversation

Replies to last conversation you had with specific user.

Snooze a Conversation

Snoozes a conversation until selected time.

Tag or Untag Contacts

Tags or untags users, leads or companies.

Unassign Conversation

Assigns a conversation to be unassigned when admin replies to a conversation.

Unsnooze a Conversation

Sets conversation back to open.

Update User or Lead

Updates an existing user or lead.

User or Lead Initiated Conversation

Creates a new user or lead initiated message.

View Admin

Views a specific admin.

View a Single Conversation

Shows information about a single message from conversation.

View Company

Views specific company.

View Note

Views specific note for specific user.

View Segment

Views specific segment for user or company.

View User or Lead

Views either user or lead.

Vyhledávače

Get Attachment Data

Gets attachment.

Get Conversation

Retrieves a selected conversation.

Get Customer

Gets the details of a specified customer.

List Conversations

Returns list of all conversations.

Search Customers

Returns a list of customers that meet the search criteria you entered.

List Admins

Lists all admins on your Intercom.

List Companies

Fetches a list of companies. NOTE: Companies will be only visible in Intercom when there is at least one associated user.