TripAdvisor Traveler Rating:

3.05Cleanliness

5.05Location

3.05Rooms

2.05Service

3.05SleepQuality

2.05Value

3.05

“Just OK”

Jan 15, 2013Ronald B, Amarillo

The room was ok...it took the lady forever to check us in...she also checked us out and screwed up the bill...when I got homw and looked at my bill I was charged 7 times...the room rate was wrong and they charge for a safe and the next morning you tell them if you used it or not... How do they know....anyway when you check out you tell them then if you used it and then they take it OFF your bill...they shouldn't even charge you until you DO use use it! Hint...give them the key if they need to use it then charge them!!! Well as you can guess...they didn't take it off so we went through that and then she had to print 3 check out bills before getting it right....Anyway you can imagine how I felt when I looked at my checking account....TRAIN YOUR WORKERS>...ESPECIALLY WHEN THEY ARE DEALING WITH SOMEONE ELSES MONEY!!!!!!!!!!!!!!!!!!!