We would like to recommend you learning a visual and detailed instruction on how to integrate other resources with ONLYOFFICE Documents (like Box, Dropbox, Google, OneDrive, SharePoint, Yandex), please, follow the link below:

In this case we would like to recommend you contacting our support team via email support@onlyoffice.com and send the screenshot, that is necessary for our specialist to detect the issue.We guarantee the safety of your data!