Sound cutout

I searched the support forum for "Sound" and didn't see anything that matches my problem exactly.

Droid Razr Maxx

When I'm playing music, games, etc, the sound will cut out completely for about 2-5 seconds, and then come back on. This happens about once every 10 minutes now, sometimes more, sometimes less. It happens when I'm playing through bluetooth and also from the phone speaker or from headphones, so it must be software related.

At first I thought it might be a notification that was silent or something, but I can't seem to find anything that would indicate that, it's really getting annoying now.

Try putting your phone on silent/vibrate only and if it stops then it is a notification somewhere. are u streaming the music or is it stored on the phone? If streaming maybe ur data connection cant keep the buffer up.......

Premium Member

I'm going to go out on a limb and say it's a notification for something (due to the frequency and length), and whatever it's coming from may either have a silent notification wav or mp3 file, or perhaps your notification volume is turned all the way down. Check Menu, Settings, Sound, Volume, and see if any of the volume controls are set very low or at silent.

that all checks out, volumes are all set pretty high. The only notifications I typically get are SMS, email and gmail apps, and they all make their expected sounds which I can definitely hear.

I also can't be 100% sure, but it feels like sometimes it cuts out for just 1 or 2 seconds, and sometimes as long as 5 or 6.

The frequency seems to be increasing. I just put on some music, and it has happened twice in the last couple of minutes. I was actually watching the phone and absolutely nothing changed on teh screen or notifications.