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Disk won't finalize

Started by
brettski
, Dec 09 2006 05:09 AM

Forum Rules

Read the Guides forum if you don't know how to do something. If you have a question or a problem, check the FAQ and use the Search to see if you can find the answer for yourself. If you're having trouble burning double layer media, read Here.Still stuck? Create a new thread and describe your issue in detail.Make sure you include a copy of the program's log in your post. No log =

I only use Verbatim DVD+R DL disks and burn at 2x speed. I have no problem burning ISO/MDS using Nero or DVD Decrypter and have burned approximately 20 double layer disks with them without burning one coaster, but thought I would give ImgBurn another try with the latest version. I had heard that ImgBurn was highly recommended for a smooth double layer transition. However, as with the previous version, I have never had a disk "finalize" using ImgBurn. I get a "No Seek Complete" Error on every disk I try to burn (just wasted another 2 DL disks; also 2 Verbatim DVD-R disks with a previous version of ImgBurn). Yet as soon as I burn the same file with DVD Decrypter (or Nero) I get a good burn. I am happy using DVD Decrypter, but any idea why ImgBurn won't finalize a disk? My burner is a NEC ND-3540A. Thanks.

DVD Decrypter doesn't see / capture errors during the 'sync cache' or 'closing track / session / disc' stages. That feature is new to ImgBurn.

All those processes are performed by the drive, the software simply initiates them - and it must have done that ok or you'd never get to the stage where it fails.

So basically I think the problem has always been there, you've just never been told about it - and hence assumed everything was ok.

But wouldn't Nero "capture" those errors and also fail at the same point of finalizing the disk?I'm not sure if I want to reinstall ImgBurn only to have another DL fail so I can send in the log (DL disks aren't cheap; maybe I will try a burn with a DVD-R disk and hopefully it will fail to finalize, and I will post that log.

I honestly can't say. Nero might not look for errors during those functions either.

I've never been in the situation where my burns consistently fail and I can check such things.

You can always finalise manually so don't worry about it too much. ImgBurn also saves the logs by default now so you may already have them saved somewhere. Normally you just click 'Help' -> 'ImgBurn logs'.

Please don't PM me with questions that should be posted in the forum. I won't reply - Especially if you have post count of 0!!!

Replies to posts belong in the forum where everyone can read them. Please don't PM them.

In fact, don't PM me at all unless it's something I've asked to be told about!

First, thank you for your help. I didn't save the logs, because when I uninstalled ImgBurn, my uninstaller also uninstalls all files associated with the program. However I just reinstalled the program and burned an iso successfuly to a Verbatim DVD-R, but I can't see in the log where the disk was finalized.

This is the log of the successful burn - the DVD plays on my DVD Players.

Does this tell you anything? Can I do a "Test" run using a DL and get the same log I would get from a "real" burn?

P.S. How would I "finalise manually"? EDIT: I just did a "google" search and found an answer you had previously given to the same question: ie: Tools > Drive > Close Track/Session/Disc.
So would that work when I kept getting the "Error" message which asked me to try again, but kept failing to finalise. If I went to "Tools" etc, would the manual method "force" a finalise operation?

I realize my firmware is outdated, but because I don't consider myself "advanced" as the firmware update page (and NEC) warns about, I have decided previously not to update. Especially since I have no problem burning, using Nero or DVD Decrypter for DVDs or JetAudio for cds. ImgBurn works fine for regular DVD-R, just doesn't want to finalise a DVD+R DL. This is the first frustration I have come into when it comes to burning. And I have burned well over 200 DVDs.
I just tried another mds/iso that I made of "Saving Private Ryan" and once again it would not finalise. I tried manually with no success, but when I tried to finalise manually the program froze and I could not even close it with the Task Manager. I had to reboot the computer and when I checked for the log of the DVD-DL burn, it wasn't there. I tried to put the dvd back into the burner and close again manually but nothing happened. The dvd will play in PowerDVD, but will not play in my OPPO or Pioneer DVD players. I guess I will just stick to DVD Decrypter when burning double layer. I used the same mds/iso and burned a perfect copy of "Saving Private Ryan" using it. When something works, I guess I should have been satisfied with the approx. 1 second freeze between layer breaks. Seems we are always trying to find something better
P.S. - any idea why IMGBurn does not finalise a regular DVD-R during the burn, but wants to finalise a DVD+R DL? Because the log I posted above for a Verbatim DVD-R does not mention the finalise step, yet the log I saw for the Verbatim DVD+R DL mentioned finalise. It also said something like: completed successfully after I cancelled the retry finalise. I only wish the program had not froze so I could have posted the log.

I realize my firmware is outdated, but because I don't consider myself "advanced" as the firmware update page (and NEC) warns about,

Ignore it. You can blame societys' love of litigation for this. Flashing your drive (a firmware upgrade) is an admission by the vendor that there's a problem with the drives' internal software. Sure, you can kill your drive if the upgrade goes pear-shaped but a firmware update might also fix your problem. We flash drives all the time to fix those problems and there's a few things you can do to make sure everything goes smoothly.

Remove any disks in the drives and shut down any unnecessary software. Once you start flashing your drive, don't touch anything like the keyboard or mouse. Flashing can take as little as 20 seconds or as long as a few minutes. Let it do what it has to do in peace and reboot when it says you can.

This software has not been tested on animals and is certified dolphin free.

If you use this program regularly, consider buying the author a beer and click the link below.

For those manual closes, it's supposed to freeze. The commands aren't issued in a thread and so it ties up the GUI one - meaning the GUI won't respond. Just leave it!

The program will 'un-freeze' control when the drive returns control to it - i.e. when it has finished doing what it was asked to do.

P.S. - any idea why IMGBurn does not finalise a regular DVD-R during the burn, but wants to finalise a DVD+R DL? Because the log I posted above for a Verbatim DVD-R does not mention the finalise step, yet the log I saw for the Verbatim DVD+R DL mentioned finalise. It also said something like: completed successfully after I cancelled the retry finalise. I only wish the program had not froze so I could have posted the log.

It also said something like: completed successfully after I cancelled the retry finalise. I only wish the program had not froze so I could have posted the log.

ImgBurn didn't see a failure on the sync cache/finalisation commands as an overall 'failure'. That's why it still says it was successful - this has been changed for the next release of ImgBurn.

As I said before, I VERY much doubt your DVD Decrypter burns are any different to the ImgBurn ones. ImgBurn is just telling you it failed where DVD Decrypter just plays dumb and the error goes unnoticed.

Do your ImgBurn burns NOT verify or something? Ignore that finalisation failed, just try it and see if it is actually working. Again, if you look at the info panel on the right within ImgBurn, what does it say for a DL disc you've just burnt that wouldn't finalise?What does that same info panel say on a disc done with DVD Dec?

Changing the subject.... As shamus said, ignore the warning on the NEC page and just update the firmware.

Please don't PM me with questions that should be posted in the forum. I won't reply - Especially if you have post count of 0!!!

Replies to posts belong in the forum where everyone can read them. Please don't PM them.

In fact, don't PM me at all unless it's something I've asked to be told about!

Thanks for all the replies - you gave me the "courage" to update the firmware for my burner to version 1.04. I did it using "Binflash" and it went smoothly. I will give ImgBurn another chance, the next time I burn a double layer dvd. I will let you know how it goes.

After updating my firmware I gave ImgBurn another try on a double layer dvd (Verbatim 2.4x DVD+R DL) and I received the exact same I/O error that "belugatap" describes in his post. So I traded a friend for a Fujifilm 2.4x DVD+R DL and the same MDS file burned and finalized with no problem - excellent layer break I might add. So I thought I would try one more time with a Verbatim and using the same MDS file I once again received the I/O error. Maybe ImgBurn, Verbatim and my NEC burner aren't compatible. But I have no problem burning the Verbatims using the MDS' image file and Nero. Very strange?

Can you please post a logfile from the bad burn? There is a lot of info in there and playing 20 questions is really a pain in the rear-end.

spinner : >)

Life is not a journey to the grave with the intention of arriving safely in a pretty and well preserved body, but rather to skid in broadside, thoroughly used up, totally worn out, and loudly proclaiming -- WOW-- What a ride