Best Lugano hotels near Palazzo dei Congressi

With a stay at Lugano Dante Center Swiss Quality Hotel, you'll be centrally located in Lugano, steps from San Lorenzo Cathedral and Piazza della Riforma. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Lugano? This hotel has facilities measuring 2153 square feet (200 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available on request).

Service

9.9

Location

9.7

WiFi

9.6

Breakfast

9.4

Value

8.3

Overall 9.4 Excellent

Based on 1,393 reviews

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Families

Couples

Solo

Service

9.9

Location

9.7

WiFi

9.6

Breakfast

9.4

Value

8.3

Service

9.9

Location

9.9

Breakfast

9.5

Value

8.4

Room

8.1

Service

9.7

Location

9.6

Breakfast

9.1

Room

8.0

Service

9.9

Location

9.7

Breakfast

9.5

Room

7.3

Excellent10.0

Pros: Excellent location. Staff are awesome. Breakfast has a good variety. Everything in the mini bar is free.

Excellent10.0

Pros: Breakfast was outstanding Location was great Staff very professional

Excellent10.0

Pros: Amazing location, breakfast, helpfulness. The hotel is right in the middle of town which makes it very convenient. The staff were so sweet and took a high level of care to make us all feel at home. The breakfast featured traditional swiss foods. In addition, the hotel provides free tickets which included the use of the finlocar (mountain tram)

Excellent10.0

Pros: Everything

Excellent10.0

Pros: Everything especially Staff and breakfast were both great.

Excellent10.0

Pros: The location was ideal for the train, shopping and dining. The breakfast was perfect and the staff is exceptionally accommodating.

Excellent10.0

Pros: Location, staff, parking , hospitality.

Excellent10.0

Pros: The location was great. The staff extremely helpful and friendly. The room clean and comfortable. The breakfast was delicious and included anything and everything. In addition, little “extras” were provided to make the stay even better! Would highly recommend this hotel!

Excellent10.0

Pros: Near the shops and the main square

Excellent9.6

Pros: Great breakfast, very friendly and helpful staff. Convenient location.

Pros: Excellent location. Staff are awesome. Breakfast has a good variety. Everything in the mini bar is free.

Cons: I wish I had more control of the A/C, you can control the temperature but not how strong the fan is. Kind of a tricky way to get to the parking.

10.0 Excellent

Pros: Breakfast was outstanding Location was great Staff very professional

Cons:

10.0 Excellent

Pros: Amazing location, breakfast, helpfulness. The hotel is right in the middle of town which makes it very convenient. The staff were so sweet and took a high level of care to make us all feel at home. The breakfast featured traditional swiss foods. In addition, the hotel provides free tickets which included the use of the finlocar (mountain tram)

Cons: No wheelchair rooms.

10.0 Excellent

Pros: Everything

Cons: Nothing

10.0 Excellent

Pros: Everything especially Staff and breakfast were both great.

Cons: Nothing

10.0 Excellent

Pros: The location was ideal for the train, shopping and dining. The breakfast was perfect and the staff is exceptionally accommodating.

Cons:

10.0 Excellent

Pros: Location, staff, parking , hospitality.

Cons: Parking with a cost.

10.0 Excellent

Pros: The location was great. The staff extremely helpful and friendly. The room clean and comfortable. The breakfast was delicious and included anything and everything. In addition, little “extras” were provided to make the stay even better! Would highly recommend this hotel!

Cons:

10.0 Excellent

Pros: Near the shops and the main square

Cons: Nothing

9.6 Excellent

Pros: Great breakfast, very friendly and helpful staff. Convenient location.

Cons: Free food at happy hour was not particularly good.

With a stay at Lugano Dante Center Swiss Quality Hotel, you'll be centrally located in Lugano, steps from San Lorenzo Cathedral and Piazza della Riforma. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Lugano? This hotel has facilities measuring 2153 square feet (200 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available on request).

With a stay at Hotel Splendide Royal, you'll be centrally located in Lugano, a 1-minute drive from Lake Lugano and 8 minutes from Swissminiatur. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request).

Service

9.6

Location

9.6

Room

8.3

Breakfast

7.7

Value

3.8

Overall 9.2 Excellent

Based on 1,398 reviews

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Couples

Families

Service

9.6

Location

9.6

Room

8.3

Breakfast

7.7

Value

3.8

Location

9.7

Service

9.5

Breakfast

7.7

Room

7.6

Amenities

6.1

Location

9.7

Service

9.5

Food

7.9

Breakfast

7.4

Vibe

7.3

Excellent10.0

Pros: AC in my room and luxury hotel vibes

Excellent10.0

Pros: Breakfast and the view

Excellent10.0

Pros: Location of the hotel was very nice. Clean and comfortable rooms.

Excellent9.2

Pros: Location and facilities

Excellent10.0

Pros: It’s amazing hotel

Excellent10.0

Pros: Everything was excellent

Excellent10.0

Pros: Everything, the view was just awesome!

Excellent8.5

Pros: The palace side of the hotel is classic but has a lot of character. The other side needs some serious updating.

Excellent9.2

Pros: Location cannot be bettered. Sumptuous and beautiful public spaces. Top-notch service. The new Spa is simply divine. Parking was not a problem. Very comfortable bed.

Pros: Location of the hotel was very nice. Clean and comfortable rooms.

Cons:

9.2 Excellent

Pros: Location and facilities

Cons: Front desk asking for tips

10.0 Excellent

Pros: It’s amazing hotel

Cons: Nothing

10.0 Excellent

Pros: Everything was excellent

Cons:

10.0 Excellent

Pros: Everything, the view was just awesome!

Cons: The pizza from the restaurant! We didn't expect that this type of restaurant could make this very untasty pizza.

8.5 Excellent

Pros: The palace side of the hotel is classic but has a lot of character. The other side needs some serious updating.

Cons: Some of the rooms are darker than others. Next time i'm there i'll make sure we specify a 'lighter-colorer' room.

9.2 Excellent

Pros: Location cannot be bettered. Sumptuous and beautiful public spaces. Top-notch service. The new Spa is simply divine. Parking was not a problem. Very comfortable bed.

Cons: Bedroom interiors could do with a refurbishment, a tad tired-looking. No tea-making facilities in the room for that quick, refreshing cuppa.

8.8 Excellent

Pros: Every thing

Cons: The price

With a stay at Hotel Splendide Royal, you'll be centrally located in Lugano, a 1-minute drive from Lake Lugano and 8 minutes from Swissminiatur. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request).

With a stay at Grand Hotel Villa Castagnola, you'll be centrally located in Lugano, a 1-minute drive from Lake Lugano and 9 minutes from Swissminiatur. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Lugano? This hotel has facilities measuring 4864 square feet (452 square meters), including conference space.

Service

9.2

Location

9.2

Amenities

9.0

Breakfast

8.9

Room

8.3

Overall 9.2 Excellent

Based on 581 reviews

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Couples

Families

Service

9.2

Location

9.2

Amenities

9.0

Breakfast

8.9

Room

8.3

Service

9.5

Location

9.4

Amenities

8.9

Room

8.1

Service

9.2

Amenities

9.2

Location

9.0

Room

8.0

Excellent10.0

Pros: Location, staff was very friendly and proactive

Excellent8.8

Pros: Great service. Great food!

Excellent9.6

Pros: Amazing staff. Beautiful view. Spa is excellent- love the pool, all the saunas and hubby had an excellent massage.

Excellent8.8

Excellent8.3

Pros: 1. Location was lovely. 2. Professional and pleasant staff. 3. Clean rooms and common areas. 4. Greenery on the territory. 5. Lake view with mountains. 6. Parking and bus station across the street. 7. Automatic shutters and manual tent on the balcony are handy.

Good7.9

Pros: The lobby, restaurant, & some of the rooms are in the old big villa "heart of the hotel" with a big garden and tennis court in front of it.

Good6.7

Excellent10.0

Pros: The hotel is beautiful garden

Excellent10.0

Pros: Just absolutely beautiful "Exclusive Prive Resort like hotel." Special access to Lake (Sun bathing & swin at the lake just for guests : Beach towels and sun beds, chairs & bathroom). Beautiful Lawn to sun bath! with pool side bar for cocktails.

Excellent10.0

Pros: Beautiful location in a forest of exotic trees and flowers and close to the Lake Lugano.

Pros: Amazing staff. Beautiful view. Spa is excellent- love the pool, all the saunas and hubby had an excellent massage.

Cons:

8.8 Excellent

Pros:

Cons: Impossible to iron a dress after 8.00pm.

8.3 Excellent

Pros: 1. Location was lovely. 2. Professional and pleasant staff. 3. Clean rooms and common areas. 4. Greenery on the territory. 5. Lake view with mountains. 6. Parking and bus station across the street. 7. Automatic shutters and manual tent on the balcony are handy.

Cons: 1. The bed was an epic fail. Never seen in 5 star hotel two single beds connected with a weird bridge dividing spouses into different sides making the bed not even straight, which is not comfortable or healthy neither. 2. Rooms were renovated pretty long time ago. 3. Breakfast was 4 stars

7.9 Good

Pros: The lobby, restaurant, & some of the rooms are in the old big villa "heart of the hotel" with a big garden and tennis court in front of it.

Cons: Location is around 15 - 20 min walking from the center. They don't offer an iron delivered to your room, only laundry service. Although you are in front of the lake, you can barely see it because of trees in the garden. Unless, you have a top floor room. If you have fear from insects don't take this hotel, as there are a lot coming from the garden, specially if you have a lower floor room.

6.7 Good

Pros:

Cons: It needs an effective air conditioning system.

10.0 Excellent

Pros: The hotel is beautiful garden

Cons:

10.0 Excellent

Pros: Just absolutely beautiful "Exclusive Prive Resort like hotel." Special access to Lake (Sun bathing & swin at the lake just for guests : Beach towels and sun beds, chairs & bathroom). Beautiful Lawn to sun bath! with pool side bar for cocktails.

Cons: No pizza for room-service menu or the restaurant.

10.0 Excellent

Pros: Beautiful location in a forest of exotic trees and flowers and close to the Lake Lugano.

Cons: Cannot think of anything I didn't like!

With a stay at Grand Hotel Villa Castagnola, you'll be centrally located in Lugano, a 1-minute drive from Lake Lugano and 9 minutes from Swissminiatur. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Lugano? This hotel has facilities measuring 4864 square feet (452 square meters), including conference space.

With a stay at Hotel City Lugano, Design & Hospitality in Lugano, you'll be a 2-minute drive from Lake Lugano and 8 minutes from Swissminiatur. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Pros: Very nice, modern, clean hotel in the center of Lugano. I was there for a business trip and would book it again. The room was quite big and comfy.

Excellent10.0

Pros: Tatiana was indeed helpful. She answered all our questions and provided clear explanations. She helped us navigate the place, like finding the church, restaurants etc. Service with a smile!

Good7.9

Pros: We liked the room which was very handicapped friendly in terms of the bathroom and toilet facilities. In more general terms it was a bit nondescript in decor and atmosphere. It was large and spacious enough for my mobility problems.

Cons: No iron in rooms, have to ask staff to let you into the locked ironing room. No bathroom privacy in rooms, glass panels with curtain only,

10.0 Excellent

Pros: Very nice, modern, clean hotel in the center of Lugano. I was there for a business trip and would book it again. The room was quite big and comfy.

Cons:

10.0 Excellent

Pros: Tatiana was indeed helpful. She answered all our questions and provided clear explanations. She helped us navigate the place, like finding the church, restaurants etc. Service with a smile!

Cons:

7.9 Good

Pros: We liked the room which was very handicapped friendly in terms of the bathroom and toilet facilities. In more general terms it was a bit nondescript in decor and atmosphere. It was large and spacious enough for my mobility problems.

Cons: The air condition was VERY noisy and funnily operated. For a seemingly long time it was on a whispering level and then suddenly sprang to life and then extremely noisy. As this was ongoing all through the night und robbing us of our deserved quietness for sleeping we were forced to completely switch it off during the night.

Cons: Although it has AC, it's controls weren't very accurate. No option for a roll away bed (cot).

10.0 Excellent

Pros: The staff is really good and experienced plus Barbara (reception) was super helpful for directions and tips.

Cons: The underground garage is really tight during the manoeuvring. But it helped a lot in having a spot reserved for you during the stay.

9.2 Excellent

Pros: The hotel personnel is awesome, especially the ladies at breakfast :)

Cons:

8.3 Excellent

Pros: The breakfast was excellent. The location was a little farther out than we would have liked. The air conditioner in the room did not work well & the room was too hot.

Cons: air conditioning in the room & maid barging in on us before we had time to get ready to leave

10.0 Excellent

Pros: The staff was very helpful and friendly. Very welcoming. The food was wonderful.

Cons: There could be a little more lighting in the room

With a stay at Hotel City Lugano, Design & Hospitality in Lugano, you'll be a 2-minute drive from Lake Lugano and 8 minutes from Swissminiatur. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

When you stay at Villa Principe Leopoldo in Lugano, you'll be on a lake, a 4-minute drive from Lake Lugano and 8 minutes from Swissminiatur. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Lugano? This resort has facilities measuring 3767 square feet (350 square meters), including conference space. A roundtrip airport shuttle is complimentary (available 24 hours), and a train station pick-up service is also provided at no charge.

Location

9.1

Room

8.5

Comfort

8.4

Pool

7.9

Amenities

7.8

Overall 9.0 Excellent

Based on 778 reviews

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Families

Couples

Location

9.1

Room

8.5

Comfort

8.4

Pool

7.9

Amenities

7.8

Location

9.0

Room

7.9

Breakfast

7.8

Location

9.0

Pool

8.2

Room

8.2

Food

7.6

Service

7.5

Excellent10.0

Pros: Setting, location, safety, comfort, hospitality

Excellent10.0

Pros: Clean, Great Food

Excellent9.6

Pros: Views, food, service - never really wanted to leave with the gorgeous view, sitting out in the back terrace with the music.

Excellent9.6

Pros: Everything

Excellent9.6

Pros: There was a varied menu for breakfast and it was a lovely relaxed location over looking the swimming pool. The bar menu was relaxed in the evening but for a more formal meal the restaurant was great.

Okay5.0

Pros: The view of the lake

Excellent9.2

Pros: The view from the veranda was possibly the most serene and picturesque that I’ve ever seen

Excellent9.2

Pros: The hotel was clean. The staff were lovely. The manager Barbara is very accommodating and understanding. She was very helpful and friendly. The breakfast buffet was extensive and well laid out and for both the breakfast staff and bar staff no request was a problem and the food was delicious.

Excellent10.0

Pros: Everything was great from the staff the room the facilities the restaurants.

Excellent10.0

Pros: Location

Excellent10.0

Pros: The hotel is lovely. Our room was extremely comfortable with an extroiderary view. The restaurant is special.
The concierge made our stay even more special. Her recommendations and arrangements made were perfect.

Pros: Views, food, service - never really wanted to leave with the gorgeous view, sitting out in the back terrace with the music.

Cons: Nothing you cannot love. Been coming for many years. I love the fancy restaurant cuisine. I wouldn’t mind a bit of new food added to the cuisine. Even a simple ravioli w red sauce. And sometimes the staff is quite protective of the outdoor seating even if you are staying there.

9.6 Excellent

Pros: Everything

Cons: Nothing

9.6 Excellent

Pros: There was a varied menu for breakfast and it was a lovely relaxed location over looking the swimming pool. The bar menu was relaxed in the evening but for a more formal meal the restaurant was great.

Cons: There was absolutely nothing to dislike about this hotel.

5.0 Okay

Pros: The view of the lake

Cons: The rooms and the facilities outdated no way near 5 stars

9.2 Excellent

Pros: The view from the veranda was possibly the most serene and picturesque that I’ve ever seen

Cons: Breakfast

9.2 Excellent

Pros: The hotel was clean. The staff were lovely. The manager Barbara is very accommodating and understanding. She was very helpful and friendly. The breakfast buffet was extensive and well laid out and for both the breakfast staff and bar staff no request was a problem and the food was delicious.

Cons: We had dinner at the restaurant and were disappointed with the food. It could be due to the fact my husband and I are vegetarian. The salad that was served was wilted and old. For a relais chateau restaurant it was a pity that they couldn’t serve up something spectacular.

10.0 Excellent

Pros: Everything was great from the staff the room the facilities the restaurants.

Cons: Thought the cost for food wine & spirits was more expensive than we planned for.

10.0 Excellent

Pros: Location

Cons: Breakfast

10.0 Excellent

Pros: The hotel is lovely. Our room was extremely comfortable with an extroiderary view. The restaurant is special.
The concierge made our stay even more special. Her recommendations and arrangements made were perfect.

Cons: The hotel is a ride to town and every ride just to get to town is 20-25 dollars each way. I wished the hotel shuttle ran more often. Some days we spent $100.00 just on taxis.

When you stay at Villa Principe Leopoldo in Lugano, you'll be on a lake, a 4-minute drive from Lake Lugano and 8 minutes from Swissminiatur. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Lugano? This resort has facilities measuring 3767 square feet (350 square meters), including conference space. A roundtrip airport shuttle is complimentary (available 24 hours), and a train station pick-up service is also provided at no charge.

Walter au Lac is centrally located in Lugano, a 5-minute walk from LAC Lugano Arte e Cultura and 11 minutes by foot from Museum of Modern Art. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Service

9.5

Location

9.1

WiFi

8.5

Room

8.1

Breakfast

7.9

Overall 8.8 Excellent

Based on 1,488 reviews

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Couples

Families

Solo

Business

Service

9.5

Location

9.1

WiFi

8.5

Room

8.1

Breakfast

7.9

Service

9.6

Location

8.9

Room

8.1

Breakfast

7.6

Vibe

4.5

Service

9.6

Location

9.3

Room

8.2

Breakfast

8.0

Comfort

4.6

Service

9.6

Location

9.1

Breakfast

7.9

Room

7.2

Comfort

3.9

Location

9.2

Room

7.7

Excellent9.0

Pros: Hotel is outdated, but very clean and bathroom was excellent. Location is the key selling point for this hotel. Staff was very friendly and helpful.

Excellent10.0

Pros: The staff were very helpful and friendly. The position was great - looking straight to the lake. The room was very comfortable and there were extra areas at the hotel for relaxing or an office area.

Excellent10.0

Pros: We have stayed at the Walter several times. The location is perfect -- just around the corner from the Pza de la Riforma and a short walk from the funicular to the train station. Love the roof-top terrace and pool. It was very hot when we were there and the A/C worked really well.

Excellent10.0

Pros: - fantastic location at the lakefront with lake view rooms in the center of town next to all the cafes and restaurants with excellent transit links to the main train station and out of town tourist attractions - very nice and helpful staff. We decided to extend our stay in Lugano as the city is beautiful and has a lot to offer and the staff were very helpful even with that request - the hotel is old school, but not shabby, it’s nice, clean and renovated and with attention to detail - it’s over a century old. The terrace on the 5th floor has breathtaking views of the whole area from Mount Bré to Mount San Salvatore.

Pros: Hotel is outdated, but very clean and bathroom was excellent. Location is the key selling point for this hotel. Staff was very friendly and helpful.

Cons: Rooms are very small, had a musty odor for the first night

10.0 Excellent

Pros: The staff were very helpful and friendly. The position was great - looking straight to the lake. The room was very comfortable and there were extra areas at the hotel for relaxing or an office area.

Cons:

10.0 Excellent

Pros: We have stayed at the Walter several times. The location is perfect -- just around the corner from the Pza de la Riforma and a short walk from the funicular to the train station. Love the roof-top terrace and pool. It was very hot when we were there and the A/C worked really well.

Cons: The beds could have been a little bit softer.

10.0 Excellent

Pros: - fantastic location at the lakefront with lake view rooms in the center of town next to all the cafes and restaurants with excellent transit links to the main train station and out of town tourist attractions - very nice and helpful staff. We decided to extend our stay in Lugano as the city is beautiful and has a lot to offer and the staff were very helpful even with that request - the hotel is old school, but not shabby, it’s nice, clean and renovated and with attention to detail - it’s over a century old. The terrace on the 5th floor has breathtaking views of the whole area from Mount Bré to Mount San Salvatore.

Cons:

9.2 Excellent

Pros: The view

Cons: Strange smell in room

10.0 Excellent

Pros: We enjoyed it so much, we booked an extra day

Cons: No complaints

9.0 Excellent

Pros:

Cons: Bathrooms, very small and old.

10.0 Excellent

Pros: Everything was perfect,, the view

Cons: Nothing

7.1 Good

Pros: Great location along lake , lots of Restaurants nearby

Cons: No parking nearby, parking garage a 15 min walk into town , older building

Walter au Lac is centrally located in Lugano, a 5-minute walk from LAC Lugano Arte e Cultura and 11 minutes by foot from Museum of Modern Art. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

The 4-star Novotel Lugano Paradiso Hotel knows how to regenerate its guests with its elegant decor, soundproofed rooms, heated outdoor swimming pool (only from April to September) and gourmet menu with fresh produce. Technology and comfort are perfectly matched. Business guests will find four fully equipped conference rooms, while those who travel with the family will enjoy a child-friendly structure.

Vibe

9.9

WiFi

9.9

Pool

9.4

Breakfast

9.3

Service

9.2

Overall 8.7 Excellent

Based on 2,542 reviews

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Families

Business

Couples

Solo

Vibe

9.9

WiFi

9.9

Pool

9.4

Breakfast

9.3

Service

9.2

Vibe

9.9

Amenities

9.5

Pool

9.4

Service

9.4

Breakfast

9.3

Vibe

9.9

Cleanliness

9.7

Service

9.5

Amenities

9.4

Breakfast

9.3

Vibe

9.9

Cleanliness

9.7

Service

9.3

Breakfast

8.9

Location

8.9

Vibe

9.9

Cleanliness

9.5

Pool

9.4

Breakfast

9.3

Service

9.2

Excellent9.6

Pros: The multilingual staff was amazing!. They were so helpful and welcoming. The pool was clean and great atmosphere for a swim and a drink. Sunday breakfast was great. The rooms were small but very comfortable. The location just a block from the promenade around the lake was perfect.

Pros: The multilingual staff was amazing!. They were so helpful and welcoming. The pool was clean and great atmosphere for a swim and a drink. Sunday breakfast was great. The rooms were small but very comfortable. The location just a block from the promenade around the lake was perfect.

Pros: It near the lake ( less then 10 min walking) the stuff we're nice and helpful also the rooms were clean

Cons: The omelette was not included in the buffet breakfast

10.0 Excellent

Pros: everything was excellent

Cons: nothing.. everything was good

9.6 Excellent

Pros: Good location, short walk to the beach. Staff is great. Gets a little busy during breakfast but staff is very helpful. Nice comfortable rooms.

Cons:

10.0 Excellent

Pros: Breakfast is good, rooms are good size and modern. Staff is very friendly and helpful.

Cons:

10.0 Excellent

Pros: Good location, nice staff and clean rooms

Cons:

3.8 Mediocre

Pros:

Cons: I don’t like that they told us a family room but it wast it was just a regular room and they add 2 single bed to it .it was very small not for family at all . And the price is high for this kind of room , under my exception

4.6 Okay

Pros: The redemptions are not professional at all

Cons: Reseption stuf

7.5 Good

Pros: Great location and helpful reception.

Cons: Breakfast did not have variety and only few tables were available

The 4-star Novotel Lugano Paradiso Hotel knows how to regenerate its guests with its elegant decor, soundproofed rooms, heated outdoor swimming pool (only from April to September) and gourmet menu with fresh produce. Technology and comfort are perfectly matched. Business guests will find four fully equipped conference rooms, while those who travel with the family will enjoy a child-friendly structure.

With a stay at Villa Sassa Hotel, Residence & Spa, you'll be centrally located in Lugano, a 3-minute drive from Lake Lugano and 8 minutes from Swissminiatur. Featured amenities include limo/town car service, express check-in, and express check-out. A train station pick-up service is provided at no charge (available on request), and self parking (subject to charges) is available onsite.

Location

8.9

Wellness

8.5

Comfort

8.4

Pool

8.4

Room

8.4

Overall 8.7 Excellent

Based on 1,679 reviews

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Couples

Families

Solo

Location

8.9

Wellness

8.5

Comfort

8.4

Pool

8.4

Room

8.4

Location

9.0

Wellness

8.7

Pool

8.6

Comfort

8.5

Breakfast

8.4

Location

9.2

Wellness

8.7

Comfort

8.4

Breakfast

8.1

Room

8.0

Comfort

8.5

Room

8.3

Excellent8.8

Pros: Very spacious room and bathroom, comfortable bed,amazing breakfast buffet. Beautiful pool in a relaxing quiet neighborhood overlooking the city

Pros: Well situated within the town. The hotel is a few stops away from the town center. Facilites were wonderful- indoor/ outdoor pool were a plus upon our return from a day of walking!

Excellent10.0

Pros: I do know the property for 5 years now and always like to come back.

Excellent9.6

Pros: The large apt accommodation light and airy. Calm. Staff all very friendly and really welcome guests. Grounds were well kept. Pool area spacious and well looked after.

Excellent10.0

Pros: Loved everything. The hotel is great, rooms v big. Easy shuttle to the station and close to train station. Pablo who looks after the restaurant & bar was simply exceptional. Matteo at the pool couldn’t be more helpful. Both are great credits to the hotel.

Pros: Very spacious room and bathroom, comfortable bed,amazing breakfast buffet. Beautiful pool in a relaxing quiet neighborhood overlooking the city

Cons: It’s a little confusing at first to navigate the hotel. Not much information about things to do in Lugano or how to get around. It’s worth visiting the tourist information office in town and using google app to get around.

8.8 Excellent

Pros: Facilities and a relaxing place

Cons: The airconditioning should have been more powerful and in the bedroom

Cons: Hotel makes use of alot of single use plastics and keeps air conditioning on when not necessary.

8.8 Excellent

Pros: Very nice Bathroom

Cons: Extra money for parking.

5.0 Okay

Pros: Excellent view over Lugano and the Lake

Cons: Poor level of service & hospizality

7.9 Good

Pros: Calmness

Cons: No mirrors in the bedrooms nor in the corridor

10.0 Excellent

Pros: Well situated within the town. The hotel is a few stops away from the town center. Facilites were wonderful- indoor/ outdoor pool were a plus upon our return from a day of walking!

Cons:

10.0 Excellent

Pros: I do know the property for 5 years now and always like to come back.

Cons:

9.6 Excellent

Pros: The large apt accommodation light and airy. Calm. Staff all very friendly and really welcome guests. Grounds were well kept. Pool area spacious and well looked after.

Cons:

10.0 Excellent

Pros: Loved everything. The hotel is great, rooms v big. Easy shuttle to the station and close to train station. Pablo who looks after the restaurant & bar was simply exceptional. Matteo at the pool couldn’t be more helpful. Both are great credits to the hotel.

Cons: Absolutely nothing

With a stay at Villa Sassa Hotel, Residence & Spa, you'll be centrally located in Lugano, a 3-minute drive from Lake Lugano and 8 minutes from Swissminiatur. Featured amenities include limo/town car service, express check-in, and express check-out. A train station pick-up service is provided at no charge (available on request), and self parking (subject to charges) is available onsite.

With a stay at Hotel De La Paix, you'll be centrally located in Lugano, a 5-minute walk from Lake Lugano and 13 minutes by foot from LAC Lugano Arte e Cultura. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Lugano? This hotel has facilities measuring 3498 square feet (325 square meters), including conference space.

Service

9.7

Location

9.4

WiFi

9.0

Value

8.4

Breakfast

8.3

Overall 8.7 Excellent

Based on 1,352 reviews

All reviews

All reviews

Couples

Families

Solo

Business

Service

9.7

Location

9.4

WiFi

9.0

Value

8.4

Breakfast

8.3

Service

9.7

Location

9.4

Pool

8.5

Breakfast

8.4

Room

7.6

Service

9.9

Location

9.6

Breakfast

8.6

Room

7.9

Service

9.8

Breakfast

8.1

Room

7.1

Comfort

6.4

Service

9.5

Breakfast

7.8

Excellent10.0

Pros: Very friendly staff. We will choose the same hotel next time we go to Ticino.

Good7.9

Pros: Great location just a few minutes walk to Lugano lake. Very clean rooms and good breakfast. They even have options for kids which is something that is not always available in hotels. Very nice and cooperative staff. Maryam, the manager and her team were very welcoming and nice to us.

Excellent9.6

Pros: The welcoming people at the reception and the friendly open lady who showed us around. The clean and spacious room.

Good7.9

Pros: The guest relations manager Martina was a delight. She is the perfect ambassador for the property, helpful and friendly while holding a very professional demeanor!

Excellent9.2

Pros: The staff were all brilliant and very welcoming. Everyone at reception made an effort to help whenever needed.

Excellent9.6

Pros: Near from lake just 2 m

Excellent10.0

Pros: Super clean ,, the room size is great ,, the location couple minutes to the lake .. Great atmosphere especially at the pool area .. the restaurant nxt to the hotel Al barilotto has delicious cheese burger and steaks .. and the staff was amazing & helpful special thanks to Nicola very very friendly and great service with a smile also a special thanx to Mariam guest relations manager for her care. Definitely gonna stay there again .

Excellent8.3

Pros: Staff are great and generally is a great hotel

Good7.9

Pros: Good location, easy to get to the hotel from the train. Staff is very welcoming and friendly, smiling and helpful. Cleanliness is at high standard. Free minibar, filled every day. Pool area clean, towels for bathing, free. WiFi is strong as well is AC. Free Ticino card for travel in Lugano area. The rooms are pricy, but met the standard.

Pros: Very friendly staff. We will choose the same hotel next time we go to Ticino.

Cons:

7.9 Good

Pros: Great location just a few minutes walk to Lugano lake. Very clean rooms and good breakfast. They even have options for kids which is something that is not always available in hotels. Very nice and cooperative staff. Maryam, the manager and her team were very welcoming and nice to us.

Cons: The hotel blocked the money for the first night one day before our arrival. When we arrived the receptionist asked if I wanted to pay for the entire stay and I agreed to do that. She said that she will take the money that she has already blocked on my card plus the price for the second night because we were staying for two days. However, she didn’t do that. She took the whole amount from the card and the money that the hotel took as a deposit is still blocked and it has not been released till now. I have contacted booking and they said that they will contact the hotel, but I received no reply. It has been over a week now and I haven’t heard from booking nor form the hotel. I hope that whoever reads this could help me get my money back as soon as possible

9.6 Excellent

Pros: The welcoming people at the reception and the friendly open lady who showed us around. The clean and spacious room.

Cons:

7.9 Good

Pros: The guest relations manager Martina was a delight. She is the perfect ambassador for the property, helpful and friendly while holding a very professional demeanor!

Cons: Facilities are getting a bit dated. While being within “walking distance” to the old town, it’s a 20-25 minute hike and coming back it’s uphill.

9.2 Excellent

Pros: The staff were all brilliant and very welcoming. Everyone at reception made an effort to help whenever needed.

Cons:

9.6 Excellent

Pros: Near from lake just 2 m

Cons: Smell of carpet or curtains it seem old

10.0 Excellent

Pros: Super clean ,, the room size is great ,, the location couple minutes to the lake .. Great atmosphere especially at the pool area .. the restaurant nxt to the hotel Al barilotto has delicious cheese burger and steaks .. and the staff was amazing & helpful special thanks to Nicola very very friendly and great service with a smile also a special thanx to Mariam guest relations manager for her care. Definitely gonna stay there again .

Cons: Nothing

8.3 Excellent

Pros: Staff are great and generally is a great hotel

Cons: Need a little refresh to the rooms.

7.9 Good

Pros: Good location, easy to get to the hotel from the train. Staff is very welcoming and friendly, smiling and helpful. Cleanliness is at high standard. Free minibar, filled every day. Pool area clean, towels for bathing, free. WiFi is strong as well is AC. Free Ticino card for travel in Lugano area. The rooms are pricy, but met the standard.

Cons: We had some problems with the hard mattress, but the staff managed to solve the problem in the best possible way. Breakfast - I missed some more options of fresh vegetables and light yoghurt. Bathroom is a bit outdated in our room.

With a stay at Hotel De La Paix, you'll be centrally located in Lugano, a 5-minute walk from Lake Lugano and 13 minutes by foot from LAC Lugano Arte e Cultura. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Lugano? This hotel has facilities measuring 3498 square feet (325 square meters), including conference space.

With a stay at Hotel & Hostel Montarina in Lugano, you'll be a 3-minute drive from Lake Lugano and 8 minutes from Swissminiatur. Featured amenities include multilingual staff, laundry facilities, and microwave in a common area. Free self parking is available onsite.

Pool

9.9

Location

9.4

Service

9.1

Breakfast

8.2

WiFi

6.9

Overall 8.5 Excellent

Based on 2,781 reviews

All reviews

All reviews

Solo

Couples

Families

Business

Pool

9.9

Location

9.4

Service

9.1

Breakfast

8.2

WiFi

6.9

Pool

9.9

Location

9.1

Service

8.7

Breakfast

7.5

Food

6.3

Pool

9.9

Service

9.5

Location

9.3

Breakfast

8.5

Room

7.1

Pool

9.9

Location

9.4

Service

8.8

Breakfast

8.4

Food

5.9

Location

9.5

Room

5.9

Excellent9.2

Pros: The hostel is located in a beautiful old villa surrounded by a park. The stuff is very professional and friendly. Everything is spotless clean. The hostel is right next to the train station and steps away from the downtown. Good, clean bathrooms and showers. Nice common area. A great value for the price.

Excellent10.0

Pros: Friendly stuff, nice swimming pool, comfortable bed

Excellent8.8

Pros: Location. grounds are beautiful and exceptional. Pool is exceptional. Great balcony in our room.

Excellent9.6

Pros: Good location. just walk up a few minutes from the railway station. Several villas in the garden. Reception staffs are welcome and informative.

Excellent9.2

Pros: Very Good Central Location, All kinds of extra features like a washing machine , lockers a kitchen to make your own food (since food is expensive in switzerland) and you can store stuff in the fridge. Also they give you a free travel pass for the area which is really nice so you can basically go anywhere in the area for free, and if you don't want to hike uphill day in day out you can just take the bus. The hostel is practically next to the train station.

Pros: The hostel is located in a beautiful old villa surrounded by a park. The stuff is very professional and friendly. Everything is spotless clean. The hostel is right next to the train station and steps away from the downtown. Good, clean bathrooms and showers. Nice common area. A great value for the price.

Cons: There are very few power plugs, so it becomes a problem to charge a phone. The kitchen is super tiny.

10.0 Excellent

Pros: Friendly stuff, nice swimming pool, comfortable bed

Cons:

8.8 Excellent

Pros: Location. grounds are beautiful and exceptional. Pool is exceptional. Great balcony in our room.

Cons: Refrigerator in our room did not work. Big bummer. Get rid of it and replace it with one that does work. Please cover the metal tang on the step to the balcony with something or post a warning. I stepped on it immediately in bare feet (didn’t realize it was there) and the pain was excruciating. Almost ruined my vacation. Still hurts.

9.6 Excellent

Pros: Good location. just walk up a few minutes from the railway station. Several villas in the garden. Reception staffs are welcome and informative.

Cons: The mixed doom is quite nosy. People come and go in the night and hard to get sleep.

9.2 Excellent

Pros: Very Good Central Location, All kinds of extra features like a washing machine , lockers a kitchen to make your own food (since food is expensive in switzerland) and you can store stuff in the fridge. Also they give you a free travel pass for the area which is really nice so you can basically go anywhere in the area for free, and if you don't want to hike uphill day in day out you can just take the bus. The hostel is practically next to the train station.

Cons: It used to be quiet but then suddenly a school from virginia came with like 70 people and they were really noisy and got given 3 out of 4 of the fridges

Pros: Nice pool, beautiful Villa, view from the balcony in the dining room

Cons: Bathroom and toilets are overcrowded in the morning

7.5 Good

Pros: especially the pool and garden are really nice.

Cons: the double room was quite small - I travelled alone, so it was fine, but for two persons it is very small. unfortunately there was a construction site near the train station / close to the hostel, so that it was very noisy during the night and without earplugs very hard to sleep.

With a stay at Hotel & Hostel Montarina in Lugano, you'll be a 3-minute drive from Lake Lugano and 8 minutes from Swissminiatur. Featured amenities include multilingual staff, laundry facilities, and microwave in a common area. Free self parking is available onsite.

With a stay at Hotel Delfino, you'll be centrally located in Lugano, within a 5-minute drive of Lake Lugano and Swissminiatur. Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Service

9.3

Location

8.9

Pool

8.6

Breakfast

8.4

Room

8.0

Overall 8.5 Excellent

Based on 1,627 reviews

All reviews

All reviews

Couples

Service

9.3

Location

8.9

Pool

8.6

Breakfast

8.4

Room

8.0

Service

9.2

Location

8.6

Pool

8.5

Breakfast

8.0

Room

7.2

Excellent8.3

Pros: Location Kind staff Large parking

Excellent8.3

Pros: Price, location, clean coisy room

Excellent9.6

Pros: Staff were friendly and helpful

Excellent10.0

Pros: Awesome hotel located very close to the bus stop - 3 stops away from the train station.

Excellent9.6

Pros: The room was very clean, the view from the bedroom was beautiful, that we had a balcony and the staff was very friendly and helpful. The location is in between the main station and the funicular. From the main station you need to take a bus (line no. 2) which last only 5 minutes. The bus station is right outside the hotel so it’s very convenient. The funicular is 5 minutes walking from the hotel, which is also very convenient.

Excellent8.8

Pros: Very friendly staff and they try to help you to their best. central location, easy to reach city by bus, only few minutes away.

Excellent8.8

Pros: The room had AC and a refrigerator.

Excellent8.8

Pros: Available parking

Okay5.8

Pros: The location was good for what we wanted. They had a good pool area as well.

Cons: no possibility to get iron, ironing service starting at 8 o'clock

9.6 Excellent

Pros: Staff were friendly and helpful

Cons: Distance from historic town centre however bus services run past hotel making it easy to go to town centre and return Bus number 2

10.0 Excellent

Pros: Awesome hotel located very close to the bus stop - 3 stops away from the train station.

Cons: Can hear the occupants in the next room

9.6 Excellent

Pros: The room was very clean, the view from the bedroom was beautiful, that we had a balcony and the staff was very friendly and helpful. The location is in between the main station and the funicular. From the main station you need to take a bus (line no. 2) which last only 5 minutes. The bus station is right outside the hotel so it’s very convenient. The funicular is 5 minutes walking from the hotel, which is also very convenient.

Cons: The room was a bit small but since we came for only one night, it didn’t really matter to us.

8.8 Excellent

Pros: Very friendly staff and they try to help you to their best. central location, easy to reach city by bus, only few minutes away.

Cons: Room was small and could not use AC as it was not available during the time, but was not a big problem.

8.8 Excellent

Pros: The room had AC and a refrigerator.

Cons: Not enough chairs by the swimming pool

8.8 Excellent

Pros: Available parking

Cons: I booked 2 rooms connected, when I came to check in they said we don’t have availability for 2 rooms connected it were a problem on the system!!!!! I have kids I cannot leave them in different room by them self!!

5.8 Okay

Pros: The location was good for what we wanted. They had a good pool area as well.

Cons: It was expensive for the quality, and the breakfast didn't look good at all so we skipped it.

8.0 Excellent

Pros: Comfortable Good situated hôtel with parking. Correct and clean

Cons:

With a stay at Hotel Delfino, you'll be centrally located in Lugano, within a 5-minute drive of Lake Lugano and Swissminiatur. Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Located in Lugano (Lugano City-Centre), Hotel San Carlo is a 5-minute walk from LAC Lugano Arte e Cultura and 8 minutes by foot from Parco Ciani. The front desk is staffed during limited hours.

Service

9.8

WiFi

9.5

Location

9.4

Breakfast

5.8

Room

5.7

Overall 8.3 Excellent

Based on 1,467 reviews

All reviews

All reviews

Families

Couples

Solo

Service

9.8

WiFi

9.5

Location

9.4

Breakfast

5.8

Room

5.7

Service

9.7

Location

9.4

Breakfast

5.3

Room

4.9

Comfort

3.2

Service

9.7

Location

9.2

Breakfast

6.0

Room

5.4

Comfort

3.9

Location

9.6

Room

5.5

Okay5.8

Pros: The location of the property was fabulous, just one block back from the lake and only a short walk from the funicular down from the station or post bus stop. COOP (supermarket) right next door too! Staff friendly and helpful.

Excellent8.8

Pros: The hotel is in the peaceful, traffic-free, small streets of central Lugano, close to the lake, near the little railway up to the train station, with lots of shops & restaurants. It's a compact building; the entrance & reception are on the ground floor between two small shops, there's a breakfast room on the first floor, about 4-5 rooms each floor. Everything is clean & functional, the staff are friendly & helpful. Our family room had an innovative design with two double beds diagonally, with space to move around plus a separate corner area with shelves & storage space. From the hotel, using the free-of-charge public transport pass, it's easy to make day-trips around the lake, up the mountains, to nearby towns or simply to walk around the local area.

Excellent8.8

Pros: Friendly and helpful staff Location is great

Good7.5

Pros: The location is great, near many restaurants and stores. Only a short walk to the lake. They also gave us this tourist bus pass which let's you ride all the local buses for free which was great for exploring. It also gives you a discount for the fernicular to Mt Bre.

Good7.1

Pros: Great location

Excellent8.8

Pros: The men at the reception were very helping and pleasant, sorry, I can't recall the names. The location is just great.

Excellent8.8

Pros: staff and location

Excellent9.2

Pros: Location: close to the lake, in the old town which is very interesting, lively and active, restaurants and cafes all around, varies musical and cultural activities happening practically every evening and close by too. Staff very helpful when I had a little accident near the lake.

Pros: The location of the property was fabulous, just one block back from the lake and only a short walk from the funicular down from the station or post bus stop. COOP (supermarket) right next door too! Staff friendly and helpful.

Cons: It was summer and hot when we stayed at this property. The room was very hot, humid and stuffy. There was a ceiling fan and a small portable air cooler going in the room but the room temperature did not drop below 26C at its lowest. As the lanes are narrow and the buildings close there was no air movement to help cool the room. Although the hotel requested we didn’t ‘use’ the bunk beds in the room we had no choice but to open our cases on them as there was nowhere else to put them. Lift broke down during our stay so we had to carry our cases down 3 floors. Shower was in the bath and was very narrow.

8.8 Excellent

Pros: The hotel is in the peaceful, traffic-free, small streets of central Lugano, close to the lake, near the little railway up to the train station, with lots of shops & restaurants. It's a compact building; the entrance & reception are on the ground floor between two small shops, there's a breakfast room on the first floor, about 4-5 rooms each floor. Everything is clean & functional, the staff are friendly & helpful. Our family room had an innovative design with two double beds diagonally, with space to move around plus a separate corner area with shelves & storage space. From the hotel, using the free-of-charge public transport pass, it's easy to make day-trips around the lake, up the mountains, to nearby towns or simply to walk around the local area.

Cons:

8.8 Excellent

Pros: Friendly and helpful staff Location is great

Cons: Breakfast Less variety

7.5 Good

Pros: The location is great, near many restaurants and stores. Only a short walk to the lake. They also gave us this tourist bus pass which let's you ride all the local buses for free which was great for exploring. It also gives you a discount for the fernicular to Mt Bre.

Cons: The room was a little tight, the bed takes up most of the room and there was only one outlet in an inconvenient location behind some furniture.

7.1 Good

Pros: Great location

Cons: No real air conditioner, just a fan so room was hot

8.8 Excellent

Pros: The men at the reception were very helping and pleasant, sorry, I can't recall the names. The location is just great.

Cons:

8.8 Excellent

Pros: staff and location

Cons: breakfast

9.2 Excellent

Pros: Location: close to the lake, in the old town which is very interesting, lively and active, restaurants and cafes all around, varies musical and cultural activities happening practically every evening and close by too. Staff very helpful when I had a little accident near the lake.

Cons: I don't think there was anything we didn't like.

7.9 Good

Pros: Great location wonderful staff

Cons: Nothing

9.6 Excellent

Pros: The location

Cons: Absence of safty box in room

Located in Lugano (Lugano City-Centre), Hotel San Carlo is a 5-minute walk from LAC Lugano Arte e Cultura and 8 minutes by foot from Parco Ciani. The front desk is staffed during limited hours.

Romantic Hotel with a long tradition, situated on the lake side promenade. Individually furnished and comfortable new rooms with air conditioning, a balcony and a superb view over the bay. Extravagant restaurant surrounded by palm trees, offering Italian cuisine. High tech conference center and top infrastructure suitable for business people. Open air swimming pool, private parking. A few walking minutes from the historic, shopping and business center, public transports and boat station nearby. Book at the Best Western Hotel Bellevue Au Lac today! ***since April 2012 all rooms are equipped with the latest LED-TV-Screens with receivers for digital and high definition TV-Channels***

Location

8.6

Service

8.3

Room

7.9

Vibe

6.6

Breakfast

6.1

Overall 8.3 Excellent

Based on 495 reviews

All reviews

All reviews

Families

Couples

Location

8.6

Service

8.3

Room

7.9

Vibe

6.6

Breakfast

6.1

Location

9.0

Service

8.6

Room

7.9

Vibe

6.6

Breakfast

6.0

Location

8.7

Service

7.8

Room

7.4

Comfort

6.7

Breakfast

6.6

Excellent9.7

Pros: Very friendly staff

Excellent8.8

Pros: Huge cool corner suite which only had oblique view of the lake but was so spacious

Excellent9.6

Pros: I will come back to this hotel

Excellent8.8

Pros: Great staff. 100% great.
Great location if you have a car. Close enough to easily walk to restaurants & shopping, but much easier to get in and out of here with a car
Room was clean and tidy
Bathroom A+ Clean, crisp, tile good water pressure and bidet. Even a great view.

Mediocre3.3

Pros: Location

Good6.3

Pros: Room has AC which provide good sleep on hot weather. Internet was good.

Okay4.6

Pros: Nice location next to lake but far from town center.

Excellent8.3

Pros: The room was nice and absolutely clean. The service was perfect. They have a small swimming pool which is really convenient. Overall a nice time.

Good7.9

Pros: Good location, great view. A bit too expensive, but it is Switzerland, so I guess it is expected. Friendly receptionist gave us great restaurant recommendations!

Mediocre2.9

Good6.7

Pros: The location was excellent, the staff were very friendly, and the breakfast was good!

Pros: Huge cool corner suite which only had oblique view of the lake but was so spacious

Cons: Only one tiny lift. Breakfast was quite nice but the room was too hot when the weather was very hot.

9.6 Excellent

Pros: I will come back to this hotel

Cons:

8.8 Excellent

Pros: Great staff. 100% great.
Great location if you have a car. Close enough to easily walk to restaurants & shopping, but much easier to get in and out of here with a car
Room was clean and tidy
Bathroom A+ Clean, crisp, tile good water pressure and bidet. Even a great view.

Cons: Bed was a "double" which meant two single beds pulled together. Not that fun for a honeymoon... Easy to fall into the "valley" between beds.
Generally an older feel to the place, but not run down. Furnishings maybe a little tired, but not so bad as to be a deal breaker.

3.3 Mediocre

Pros: Location

Cons: Staff is rude

6.3 Good

Pros: Room has AC which provide good sleep on hot weather. Internet was good.

Cons: Old hotel with slow and small left, despite the location but I don't prefer to stay on it again

4.6 Okay

Pros: Nice location next to lake but far from town center.

Cons: Don’t go to this hotel if you care about your car, we got damages on our car in the Hotell’s Privat garage and hotel was responsible for the damages. Hotel portier and girl in the reception claimed full responsibility and told be to drive home with the car and just send my invoices from the repairs to the hotel and Hotell would pay for the damages. Off course this was just lies and after several mails they now claim no responsibility and won’t pay for anything blaming there own insurance company. They have not even payed back the room cost as sign of remorse and good will.... this comes from hotel manager Charles himself. Shame on you Charles.

8.3 Excellent

Pros: The room was nice and absolutely clean. The service was perfect. They have a small swimming pool which is really convenient. Overall a nice time.

Cons: Nothing

7.9 Good

Pros: Good location, great view. A bit too expensive, but it is Switzerland, so I guess it is expected. Friendly receptionist gave us great restaurant recommendations!

Cons: Breakfast quality could be improved... eggs and bacon were greasy and did not have a good flavour. All the other things in the buffet had good quality.

2.9 Mediocre

Pros:

Cons: Staff has very little knowledge both about service and hotel itself. The guy at the reception couldn't tell us which room was for three persons and which one for two, so we had to go and find out for ourselves. When we arrived he greeted us with "parking is full", not offering any options. The balcony is creepy dirty, we found two spiders in our luggage after opening the doors to the balcony. Breakfast is poor, location is on the noisy street so it was impossible to sleep with open windows.

6.7 Good

Pros: The location was excellent, the staff were very friendly, and the breakfast was good!

Cons: We know that old fashion hotels have their own charm but for 300Euro per night the rooms and generally the hotel needs a bit of updating. There is ab “old smell especially in the corridors and reception that could be rectified easily.

9.6 Excellent

Pros: Beautiful location and staff

Cons:

Romantic Hotel with a long tradition, situated on the lake side promenade. Individually furnished and comfortable new rooms with air conditioning, a balcony and a superb view over the bay. Extravagant restaurant surrounded by palm trees, offering Italian cuisine. High tech conference center and top infrastructure suitable for business people. Open air swimming pool, private parking. A few walking minutes from the historic, shopping and business center, public transports and boat station nearby. Book at the Best Western Hotel Bellevue Au Lac today! ***since April 2012 all rooms are equipped with the latest LED-TV-Screens with receivers for digital and high definition TV-Channels***

With a stay at Acquarello Swiss Quality Hotel, you'll be centrally located in Lugano, a 3-minute drive from Lake Lugano and 7 minutes from Swissminiatur. Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk.

WiFi

9.4

Location

9.1

Service

8.7

Breakfast

7.9

Room

6.8

Overall 8.1 Excellent

Based on 1,614 reviews

All reviews

All reviews

Couples

Solo

Families

Business

WiFi

9.4

Location

9.1

Service

8.7

Breakfast

7.9

Room

6.8

Location

9.0

Service

8.6

Breakfast

7.6

Room

5.9

Comfort

3.6

Location

9.0

Service

8.8

Breakfast

6.9

Room

6.2

Comfort

4.0

Location

9.3

Service

8.7

Breakfast

7.8

Room

6.4

Comfort

3.7

Location

9.3

Excellent10.0

Pros: Excellent location, right on the funicular stop ans steps away from centre, very friendly staff at Reception desk

Excellent8.3

Pros: Charmy service, helpful stuff

Excellent10.0

Pros: Great place for the money. No issues what so ever.

Good7.9

Pros: Location excellent. Breakfast was good but not expansive.

Good6.7

Pros: Nice staff, great location

Good7.9

Pros: The room was spacious and tidy, and so was the bathroom too. The bed was very comfortable.

Excellent10.0

Pros: The staff were friendly and helpful. Train rides and monte tamaro spa and splash were included as part of our reservation. Location is perfect; you take the cable car from train station directly to the hotel. Breakfast was nice. Gym looks okay though I didn’t have time to work out. We will definitely visit again.

Excellent9.6

Pros: Central to everything. Very happy with room which was bigger than I thought I would be given as one person and a great bathroom, lovely shower, breakfast was perfect for what I wanted, very happy staying here and would stay again

Good6.3

Pros: The location is very central, right in the heart of Lugano's historical city centre

Pros: Excellent location, right on the funicular stop ans steps away from centre, very friendly staff at Reception desk

Cons: A bit noisy early morning when funicular start operating

8.3 Excellent

Pros: Charmy service, helpful stuff

Cons: Breakfast could improve with hot water for tea, coffee machine is excellent but not for thea Air conditioning is loud, strange smell when you go outside and come back, shut off by RC is not working, manged it at the machine

10.0 Excellent

Pros: Great place for the money. No issues what so ever.

Cons:

7.9 Good

Pros: Location excellent. Breakfast was good but not expansive.

Cons: Bathroom tiny but ok

6.7 Good

Pros: Nice staff, great location

Cons: Old style medium budget hotel, would benefit from some renovation. Small room for the price paid (yet Lugano is crazy expensive, so it is still below average). Bad quality breakfast. Gym is nicely for free but located close to the entrance, outside the hotel with open door to the street! 2chf for keeping my luggage during the day, embarassing

7.9 Good

Pros: The room was spacious and tidy, and so was the bathroom too. The bed was very comfortable.

Cons: It was a bit noisy because of the funicular just in the neighbourhood of the hotel but also because of the voices from the street and the church bells ringing early in the morning. The breakfast was as usual, nothing special in it.

10.0 Excellent

Pros: The staff were friendly and helpful. Train rides and monte tamaro spa and splash were included as part of our reservation. Location is perfect; you take the cable car from train station directly to the hotel. Breakfast was nice. Gym looks okay though I didn’t have time to work out. We will definitely visit again.

Cons:

9.6 Excellent

Pros: Central to everything. Very happy with room which was bigger than I thought I would be given as one person and a great bathroom, lovely shower, breakfast was perfect for what I wanted, very happy staying here and would stay again

Cons: Nothing... Funicular didnt bother me at all but I undestand it may bother some people.

6.3 Good

Pros: The location is very central, right in the heart of Lugano's historical city centre

Cons: The location is pretty noisy: the hotel is located right next to the local funicolar railway, which is as quiet as a funicolar can be. The hotel is also near the local main church, which plays the bells every half an hour also in late evening and early morning.

8.0 Excellent

Pros: Good hotel, central location, good choice for breakfast.

Cons: the hotel is directly next to the funicular, which is well audible when windows are open. Best to take earplugs for the night.

With a stay at Acquarello Swiss Quality Hotel, you'll be centrally located in Lugano, a 3-minute drive from Lake Lugano and 7 minutes from Swissminiatur. Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk.

With a stay at Lugano Center GuestHouse, you'll be centrally located in Lugano, within a 5-minute drive of Lake Lugano and Swissminiatur. Featured amenities include limo/town car service, a computer station, and express check-in. A train station pick-up service is available for a surcharge.

Service

9.3

WiFi

8.8

Value

8.3

Location

7.8

Room

6.0

Overall 8.0 Excellent

Based on 2,284 reviews

All reviews

All reviews

Couples

Families

Solo

Business

Service

9.3

WiFi

8.8

Value

8.3

Location

7.8

Room

6.0

Service

9.2

Location

7.4

Cleanliness

6.2

Room

5.0

Vibe

3.7

Service

9.2

Location

7.8

Cleanliness

6.8

Food

5.6

Room

5.5

Service

9.4

Location

8.4

Cleanliness

6.8

Room

5.9

Comfort

4.6

Location

7.5

Room

5.0

Excellent9.6

Pros: Our room was spacious and clean. The bed was comfortable. The bathroom was also very large and the shower had good water pressure and plenty of hot water. The free laundry access was very nice.

Excellent8.8

Pros: All was decent, at a fair price

Good7.1

Pros: Staff is very helpful and friendly, good location its about 8 minutes to the lake.

Good7.5

Excellent10.0

Pros: Location was fantastic!!! Staff were really friendly and helpful, Great value for money!! Has a little kitchenette in the room which was fantastic, bathroom was very clean, and we could do our laundry in the building for free which was fantastic.. Loved this place and also loved Lugano ❤️

Pros: Our room was spacious and clean. The bed was comfortable. The bathroom was also very large and the shower had good water pressure and plenty of hot water. The free laundry access was very nice.

Cons: The location was farther from restaurants than I expected. Still walkable, and a lovely walk along the lake. Just a tip, if you do use the washers and dryers, the dryers take a very long time to dry. We had to hang clothes in our room overnight after "drying" them for 2 hours.

8.8 Excellent

Pros: All was decent, at a fair price

Cons:

7.1 Good

Pros: Staff is very helpful and friendly, good location its about 8 minutes to the lake.

Cons: I see some hair in the bed.

7.5 Good

Pros:

Cons: the bed is so small.

10.0 Excellent

Pros: Location was fantastic!!! Staff were really friendly and helpful, Great value for money!! Has a little kitchenette in the room which was fantastic, bathroom was very clean, and we could do our laundry in the building for free which was fantastic.. Loved this place and also loved Lugano ❤️

Cons:

6.7 Good

Pros:

Cons: Bed was slightly uncomfortable and the shower head was broken

10.0 Excellent

Pros: Warm welcoming, amazing view, good vibes with others

Cons:

5.4 Okay

Pros: The room was big enough and the view was nice.

Cons: The room wasn’t very clean. My daughter was sweeping up the floor when she was crawling around.

7.9 Good

Pros: On a very noisy intersection but walkable to the lake.

Cons:

6.7 Good

Pros: Staff was very friendly and helpful. Good location

Cons: Room and bathroom were too small. Not enough storage space. Shower was much too small . No place for clothes in bathroom.

With a stay at Lugano Center GuestHouse, you'll be centrally located in Lugano, within a 5-minute drive of Lake Lugano and Swissminiatur. Featured amenities include limo/town car service, a computer station, and express check-in. A train station pick-up service is available for a surcharge.

Opening in July 2012, this 1-star hotel is situated at Lugano-Paradiso, not far from the town's historic center, sophisticated shops and conference center. Open year round, the ibis budget is an ideal base for business trips, relaxing vacations and restful weekends. The hotel boasts modern, soundproofed rooms offering maximum comfort and a breakfast room.

Service

9.5

Location

9.0

WiFi

8.8

Breakfast

8.5

Bar

5.0

Overall 7.9 Good

Based on 4,166 reviews

All reviews

All reviews

Couples

Families

Solo

Business

Service

9.5

Location

9.0

WiFi

8.8

Breakfast

8.5

Bar

5.0

Service

9.9

Location

9.2

Breakfast

8.5

Room

5.6

Comfort

3.2

Service

9.3

Location

9.2

Breakfast

8.5

Room

5.3

Comfort

3.5

Service

9.3

Cleanliness

8.8

Location

8.8

Breakfast

8.7

Room

5.7

Service

9.6

Location

9.2

Breakfast

8.6

Cleanliness

8.6

Room

4.8

Excellent10.0

Pros: Very quiet, clean and bright room. A bed was very very comfortable to sleep. The breakfast was wonderful. Helpful and friendly staffs.

Okay5.4

Pros: Staff are friendly and very helpful

Excellent8.8

Pros: Clean and nice place

Good7.9

Pros: Location

Good6.3

Excellent8.3

Pros: Location. Breakfast. Quiet. Confortable mattresses.

Excellent9.2

Pros: A budget hotel that gives you the feeling of a luxury one.

Excellent8.8

Pros: The Location was really great! the Personal are very helpful and friendly

Pros: Very quiet, clean and bright room. A bed was very very comfortable to sleep. The breakfast was wonderful. Helpful and friendly staffs.

Cons: The shower room door was not sealed well so every time showered the water got leaked to outside of the room.

5.4 Okay

Pros: Staff are friendly and very helpful

Cons: Room is small. No chair to sit only stool. No desk only a piece of work bench. I am 5’3, 110 lbs female just fit in bed , I fell down when I turned my body. No space to turn around.

8.8 Excellent

Pros: Clean and nice place

Cons: Nothing

7.9 Good

Pros: Location

Cons: Location is excellent, as usual ibis budget standards so no need to think and check reviews,, just book it..

6.3 Good

Pros:

Cons: The room was very hot during the summer

8.3 Excellent

Pros: Location. Breakfast. Quiet. Confortable mattresses.

Cons: Room small for 3 persons. Considering there are no closets.

9.2 Excellent

Pros: A budget hotel that gives you the feeling of a luxury one.

Cons: Lack of inconsistency. One receptionist says something one the check in one day, and another colleague says my colleague was mistaken. This causes problems, because the decision we take is based on the first one, then we have a surprise the day after.

8.8 Excellent

Pros: The Location was really great! the Personal are very helpful and friendly

Cons: as we transferred the Room, 518 is not clean! i‘ve got a Rashes and i itch the next day...

10.0 Excellent

Pros: Clean, tidy, good breakfast, good location.

Cons:

Opening in July 2012, this 1-star hotel is situated at Lugano-Paradiso, not far from the town's historic center, sophisticated shops and conference center. Open year round, the ibis budget is an ideal base for business trips, relaxing vacations and restful weekends. The hotel boasts modern, soundproofed rooms offering maximum comfort and a breakfast room.

With a stay at Hotel Admiral, you'll be centrally located in Paradiso, a 1-minute drive from Lake Lugano and 5 minutes from Swissminiatur. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Breakfast

8.8

WiFi

8.5

Location

7.9

Service

7.3

Cleanliness

6.8

Overall 7.8 Good

Based on 3,859 reviews

All reviews

All reviews

Couples

Families

Solo

Business

Breakfast

8.8

WiFi

8.5

Location

7.9

Service

7.3

Cleanliness

6.8

Breakfast

9.1

Service

7.8

Location

7.4

Room

7.0

Cleanliness

6.9

Breakfast

9.5

Location

8.3

Cleanliness

6.9

Service

6.5

Room

6.1

Breakfast

9.0

Location

8.2

Service

7.8

Cleanliness

7.1

Food

6.6

Breakfast

9.1

Location

7.6

Service

6.6

Room

5.3

Excellent9.6

Pros: The breakfast was wonderful. The best filter coffee I have had in a long time. The breakfast selection was vast with staff even cooking omlettes, fried eggs and pancakes to order! Great! The location is also very good. It may not be in the centre, but there are bus stops, the Paradiso train station and the boat station very close by so you can reach anywhere in Lugano easily. It it also next to the funicular for Monte Salvatore. You can even walk to the centre in around 20 minutes along the lakeside which is very pleasant.

Good7.5

Pros: -The parking - but it wasn’t mentioned that it was not included in the price. (20 CHF / day) -The bed

Excellent9.6

Pros: The breakfast was world-class! Room was comfortable (although they gave us a room with a double-bed instead of two singles as requested)...mini-fridge was very handy and staff were quick to sort any problems out. Nice swimming pool and location was perfect.

Excellent9.6

Pros: Super breakfast, we did not expect that in Switzerland/Italy. Interesting room design. Clean. You can easily visit Lugano by foot from there.

Excellent9.2

Pros: Nice choice and chef on hand to make your eggs just the way you like them.

Excellent9.2

Pros: The breakfast was excellent. Great choice and quality! Also, the bed was really comfortable. We really enjoyed our stay.

Excellent10.0

Pros: The location was great, very close to the center of the town. Breakfast was great, plenty of choices and freshly made....Thank you Stefano!

Excellent9.2

Pros: cozy hotel, nice location, friendly staff appropriate rooftop swimming pool close to the lake and restaurants, handy garage near the property for the parking.

Pros: The breakfast was wonderful. The best filter coffee I have had in a long time. The breakfast selection was vast with staff even cooking omlettes, fried eggs and pancakes to order! Great! The location is also very good. It may not be in the centre, but there are bus stops, the Paradiso train station and the boat station very close by so you can reach anywhere in Lugano easily. It it also next to the funicular for Monte Salvatore. You can even walk to the centre in around 20 minutes along the lakeside which is very pleasant.

Cons: The rooms we had had balconies but unfortunately not very good views. We could not see the lake, just the side of buildings and a bit of the hillside.

7.5 Good

Pros: -The parking - but it wasn’t mentioned that it was not included in the price. (20 CHF / day) -The bed

Cons: -we woke up with the noise of the shower of the neighboors

9.6 Excellent

Pros: The breakfast was world-class! Room was comfortable (although they gave us a room with a double-bed instead of two singles as requested)...mini-fridge was very handy and staff were quick to sort any problems out. Nice swimming pool and location was perfect.

Cons: Happy with everything, slight maintenance issue in the bathroom - but was fixed promptly by staff.

9.6 Excellent

Pros: Super breakfast, we did not expect that in Switzerland/Italy. Interesting room design. Clean. You can easily visit Lugano by foot from there.

Cons: Broken coffeecup in the room. The cost for the parking space + city tax was higher than expected.

9.2 Excellent

Pros: Nice choice and chef on hand to make your eggs just the way you like them.

Cons:

9.2 Excellent

Pros: The breakfast was excellent. Great choice and quality! Also, the bed was really comfortable. We really enjoyed our stay.

Cons: You could look into the shower from the bedroom. Makes you feel just a bit uncomfortable, but this isn't a big issue.

10.0 Excellent

Pros: The location was great, very close to the center of the town. Breakfast was great, plenty of choices and freshly made....Thank you Stefano!

Cons:

9.2 Excellent

Pros: cozy hotel, nice location, friendly staff appropriate rooftop swimming pool close to the lake and restaurants, handy garage near the property for the parking.

Cons: none that I remember.

7.1 Good

Pros: The breakfast was very nice with friendly staff.

Cons: The whole experience was sadly left with a bitter after taste. I requested if it was possible to have a bouquet of roses for my girlfriends birthday in our room upon arrival, and was quoted CHF 50-60. When we left I got a CHF 105 Charge on my credit card. When I asked about why it was double, all I got back was 'the flowershop made a mistake in the quote', no apology or anything. When I asked to see the receipt of the order, I was quoted CHF 15(!!) for postage in the same country. If that wasn't bad enough yet, I requested a parking spot in the garage a few days prior and asked about the cost on which I got no answer. Upon arrival at the hotel, we were given our spot, only to find out upon checking out that it was CHF 20 per night. A reasonable sum, but it's about the principle, they could've been upfront about it. All in all, an experience I do not want to repeat, we are certainly not returning to this hotel on our next trip to Lugano.

3.3 Mediocre

Pros: breakfast was sort of ok.

Cons: room: old, small, bathroom was terrible. nobody helped us with tones of luggage, the luggage cart does not fit the elevator. staff: not what you expect from a 4* hotel no restaurant indoor swimming pool was old and cold

With a stay at Hotel Admiral, you'll be centrally located in Paradiso, a 1-minute drive from Lake Lugano and 5 minutes from Swissminiatur. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

When you stay at Hotel Besso in Lugano, you'll be near the airport, a 2-minute drive from Lake Lugano and 7 minutes from Swissminiatur. Featured amenities include a computer station, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

WiFi

9.5

Service

9.2

Location

9.1

Room

6.0

Breakfast

5.5

Overall 7.7 Good

Based on 923 reviews

All reviews

All reviews

Families

Couples

Solo

WiFi

9.5

Service

9.2

Location

9.1

Room

6.0

Breakfast

5.5

Service

9.2

Location

8.9

Room

6.8

Comfort

5.7

Breakfast

5.5

Service

9.2

Location

8.8

Breakfast

5.8

Room

5.1

Comfort

4.0

Service

9.3

Location

9.0

Value

6.9

Breakfast

5.5

Good7.1

Pros: Close proximity to railway station

Excellent8.8

Pros: The hotel was conveniently located to the train station and the free bus into town stops right by the front door. The reception staff were very helpful, and the breakfast was good.

Excellent10.0

Pros: Super location, clean rooms with awesome views

Excellent8.8

Pros: Simple but very easy to get to and comfortable

Good7.1

Pros: That is was really close to the train station

Good6.7

Pros: Friendly staff and adequate breakfast.

Excellent9.6

Pros: Very useful if using train for travel around Suisse, because the hotel is 3 min. from the rail platforms. They even gave free Ticino Ticket valid for every public transport in Ticino Kanton.

Excellent10.0

Pros: Great staff and location to train

Excellent8.3

Pros: Location & staff is excellent! Parkingspace was perfect aswell. Nice balcony with a view over the lake, wanderfull! Room was spacious but a little outdated. Still perfect for a short stay.

Pros: The hotel was conveniently located to the train station and the free bus into town stops right by the front door. The reception staff were very helpful, and the breakfast was good.

Cons: -

10.0 Excellent

Pros: Super location, clean rooms with awesome views

Cons:

8.8 Excellent

Pros: Simple but very easy to get to and comfortable

Cons:

7.1 Good

Pros: That is was really close to the train station

Cons: The bed

6.7 Good

Pros: Friendly staff and adequate breakfast.

Cons: No air conditioner, but you know this when you book.

9.6 Excellent

Pros: Very useful if using train for travel around Suisse, because the hotel is 3 min. from the rail platforms. They even gave free Ticino Ticket valid for every public transport in Ticino Kanton.

Cons: For this price, all was ok.

10.0 Excellent

Pros: Great staff and location to train

Cons:

8.3 Excellent

Pros: Location & staff is excellent! Parkingspace was perfect aswell. Nice balcony with a view over the lake, wanderfull! Room was spacious but a little outdated. Still perfect for a short stay.

Cons: Nothing actually

When you stay at Hotel Besso in Lugano, you'll be near the airport, a 2-minute drive from Lake Lugano and 7 minutes from Swissminiatur. Featured amenities include a computer station, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

With a stay at Hotel Firenze Lugano in Lugano, you'll be within a 15-minute drive of Lake Lugano and Swissminiatur. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Service

9.5

WiFi

8.3

Location

6.9

Cleanliness

5.9

Vibe

4.6

Overall 6.9 Good

Based on 395 reviews

All reviews

All reviews

Couples

Service

9.5

WiFi

8.3

Location

6.9

Cleanliness

5.9

Vibe

4.6

Service

9.6

Location

6.6

Room

3.2

Comfort

1.7

Good7.5

Pros: Window view is great.

Good6.3

Pros: Nice building & terrace for dinner outdoors

Excellent10.0

Pros: I was state in this hotel 1 night and I really like it. The room is comfortable and cleaned. In the evening possible to sit in a restaurant and drink a vine with looking to lake and mountains. It’s perfect! Thanx a lot to persons who are working there, they are so friendly.

Excellent8.8

Pros: The staff was very helpful and available at all times

Okay5.4

Pros: Staff at hotel were friendly and very helpful. Hotel was very close to bus stop that runs to Lugano Centro

Excellent8.8

Pros: Clean and good breakfast. One of the places witj best view and proximity to Mountain Bre

Cons: The plaids were dirty and stinky. And the sanitary needs a plumber.

6.3 Good

Pros: Nice building & terrace for dinner outdoors

Cons: 1) The lack of parking space is a real problem, only a few public spaces in the neighbourhood, all others are private, we were lucky that someone left his space. 2) Dinner was not cheap but accepable. Upon checking out we were charged 40 Swiss franks for half a liter housewine, which we felt was exagerated.

10.0 Excellent

Pros: I was state in this hotel 1 night and I really like it. The room is comfortable and cleaned. In the evening possible to sit in a restaurant and drink a vine with looking to lake and mountains. It’s perfect! Thanx a lot to persons who are working there, they are so friendly.

Cons:

8.8 Excellent

Pros: The staff was very helpful and available at all times

Cons:

5.4 Okay

Pros: Staff at hotel were friendly and very helpful. Hotel was very close to bus stop that runs to Lugano Centro

Cons: No on site parking. Parking was in public parking lot and required topping up every 2 hours. Fortunately hotel staff consented to take on this task. Room was small and facing main road. Due to hot weather and having to leave balcony open, it was rather noisy

8.8 Excellent

Pros: Clean and good breakfast. One of the places witj best view and proximity to Mountain Bre

Cons:

7.1 Good

Pros: The staff were fantastic and the food was to die for.

Cons: Quite a lot of road noise unfortunately

5.0 Okay

Pros: Friendly staff

Cons: Small, outdated rooms. Old and uncomfortable beds/pillows. No aircon. VERY noisy with lots of traffic. And, don't be fooled by the promise of a "lake view". Overall much too expensive for what you get.

5.4 Okay

Pros: Udsigt

Cons: Accomodation was reasonable but breakfast was not worth the price

6.7 Good

Pros: Nice, large room, with a terrace.

Cons: The Tap in the bathroom basin was loose.

With a stay at Hotel Firenze Lugano in Lugano, you'll be within a 15-minute drive of Lake Lugano and Swissminiatur. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

When you stay at Villa Marita in Lugano, you'll be near the airport, a 4-minute drive from Lake Lugano and 9 minutes from Swissminiatur. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Location

7.5

Service

6.1

Room

3.2

Amenities

2.3

Vibe

1.9

Overall 5.3 Okay

Based on 498 reviews

All reviews

All reviews

Families

Couples

Solo

Location

7.5

Service

6.1

Room

3.2

Amenities

2.3

Vibe

1.9

Location

7.3

Service

5.6

Comfort

4.4

Room

1.5

Cleanliness

0.8

Location

6.8

Comfort

4.5

Room

2.7

Location

7.6

Room

3.0

Vibe

1.7

Cleanliness

0.7

Okay5.0

Pros: The only advantage is that this is probably the cheapest room rate in town. Free parking available.

Pros: The only advantage is that this is probably the cheapest room rate in town. Free parking available.

Cons: Old structure. Not sparkling clean. Makeshift reception desk in the basement. A bit rundown. The villa ( wouldn't call it a hotel) could definitely use some renovation or at least refreshment. Breakfast avilable at an extra cost.

4.6 Okay

Pros: The position was ok and the area was quiet.

Cons: The property and rooms simply seemed as if they had not been maintained in many years. Very dusty, broken bed, bedside light without a plug, holes in sheets, threadbare towels, unkept gardens, carpet coming up, no soap in bathroom, thrift shop décor, no duvet just sheets. The property has huge potential, it’s just unfortunately not been looked after.

5.0 Okay

Pros:

Cons: Need some refurbishment. Smelly and very old hotel

2.5 Mediocre

Pros: Nothing!

Cons: All of the them.

5.8 Okay

Pros: Staff is friendly and helpful.

Cons: Bathroom and toilet are small. Transport is needed in order to get to Lugano central area.

Cons: The property was in poor condition. The carpet on the floor was badly maintained and should have been replaced years ago. The bathroom cabinet was rusty and filthy. The tiles in the shower were black with mould. The description of parkland and surrounded by trees is highly misleading.

9.6 Excellent

Pros: the hotel is located in quiet area, you can hear the birds singing in the evening/morning, room with large balcony was clean, staff very friendly.

Cons:

2.9 Mediocre

Pros:

Cons: Mold funfus in the bath.

When you stay at Villa Marita in Lugano, you'll be near the airport, a 4-minute drive from Lake Lugano and 9 minutes from Swissminiatur. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.