Line2 Support Center

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Can I use Line2 to accept or receive calls from someone in a facility (correctional, rehab, nursing, etc)?

Yes, you can use Line2 to call your friends or loved ones in a facility (e.g. correctional/jail/prison, rehab, nursing, etc.) as long as they accept/allow direct calls. You cannot use Line2 to accept COLLECT calls.

If you are having issues with calls from a facility, we recommend that you contact the facility's administrators to find out what calling restrictions may be in place.

Some facilities will block or charge more for calls to numbers that are not within their local calling area. In cases like this, please Submit a request and send us the area code AND city for the number you are calling OR the actual number for the facility. We will be happy to try and find you a number in the local calling area for the facility once we receive those details.