Posts Tagged ‘sign in with microsoft account instead not working’

Just upgraded to Windows 10 and skipped the sign up process at the beginning. But now when I click on the “Sign in with a Microsoft account instead” link, nothing happens at all. I can’t even make the sign up dialog box appear. Please help!

Unable to sign into Microsoft account in Windows 10? Or it won’t accept your credentials? In this article we’ll show you 4 possible ways to fix the issue “cannot log in to your Microsoft account in Windows 10”.

Method 1: Disable All Non-Microsoft Services

Press the Windows + R key combination, type msconfig and press Enter.

When the System Configuration dialog opens, click the Services tab. Put a tick in the “Hide all Microsoft services” box at the bottom left, and then click Disable all.

Click Apply and then OK. Restart your computer and try to sign in to Microsoft account.

Find the policy “Accounts: Block Microsoft accounts” in the right pane, and then double-click on it to modify.

From the drop-down menu select “This policy is disabled“, and then click Apply and OK.

Reboot Windows 10 and check if you can sign into Microsoft account later.

Method 4: Clear Cached Microsoft Account Credentials

When you try to sign into Microsoft account, Windows 10 might not accept your credentials. That is because the cached logon credentials are out of update. If you’re that case, you need to clear the cached Microsoft account credentials in Windows 10:

Press the Windows + R key combination, type regedit and press Enter.

When the Registry Editor opens, navigate to the following key:HKEY_USERS\.DEFAULT\Software\Microsoft\IdentityCRL\StoredIdentities