Cons: had to wait 30 minutes for a car to be cleaned even though I got there an hour after my reservation time

10.0 Excellent

Jun 29 2017

Pros: service and vehicle were both excent

10.0 Excellent

Jun 15 2016

What a deal!

Pros: We had the best experience with our little Rav 4 and put many miles on it through the Badlands, Black Hills, Yellowstone, and Glacier NP! We couldn't find a better deal on it anywhere and highly recommend Alamo

Cons: Nothing

9.6 Excellent

Jul 24 2016

Easy pickup and drop off!

Pros: Kia is a great car!

Cons: Drop off was not at airport, but shuttle was ok!

8.4 Excellent

Aug 2 2016

Awesome gas mileage

Pros: Super gas mileage; ample room for luggage for two people on a long trip; super turning radius,which came in handy quite often as we traveled.

Cons: Return of car rental for a 6 am flight was confusing.

10.0 Excellent

Jul 5 2017

Pros: Getting the car was quick and hassle free, as was dropping it off.

10.0 Excellent

Jul 10 2017

Best rental deal ever

Pros: Great customer service and I loved the upgraded SUV

Cons: No complaints

8.8 Excellent

Aug 21 2017

Pros: Quick service
Nice car

Cons: Didn't know how to return it

9.6 Excellent

Aug 23 2017

Pros: Staff at Rapid City Airport were really good, very polite, efficient and helpful

Cons: being very picky but car was a bit dusty on the exterior on some panels where the car wash wasn't completed properly

10.0 Excellent

Sep 7 2017

Cons: having to go out and check the car and come back with more damage than what was initilay on the damage report. finding the car was a trick because it was in the wrong spot. otherwise very good experience

Pros: Fast friendly service from Hertz. Good gas mileage and yet great mountain climbing power from the Dodge Journey.

Cons: Them rouse control was hard to turn on. Th button was intermittent and Mia functioning.

5.6 Okay

Jul 9 2016

Poor customer service

Pros: The car itself was nice

Cons: Customer service was poor. Pickup was not ready with carseat and attitude from lady at drop off probably turned me off of Hertz from now on.

8.0 Excellent

Sep 18 2016

Was very quick both pick up and drop off

Pros: Very friendly
Helpful

9.6 Excellent

Oct 28 2016

Great rapid city rental

Pros: Very comfortable car, kind and helpful personnel, convenient airport location, great value for the price!

Cons: We had to wait about 30 or 40 min after our pick up time. Not a big deal to us, but could be a problem to someone else.

8.0 Excellent

Jan 19 2017

Nissan Altima

Pros: Very helpful and polite at pick up.

Cons: Did not like the car! Not comfortable! Handled like a sinking boat!

10.0 Excellent

Feb 15 2017

Friendly Efficient Staff

Pros: We were greeted immediately and given excellent customer service. When asked about additional insurance, I inquired what was needed if we were to hit a "deer" and they were very honest about what coverage we needed.

10.0 Excellent

Apr 14 2017

Pros: The employees at Hertz were great! The vehicle was great as well.

Cons: nothing, everything was great

2.0 Mediocre

Jul 22 2017

Pros: Car was fine.

Cons: Terrible customer service in rapid city. Tried to pick up the car at 8am. The crew did not have a car reserved or ready by 9:00. Forced me to speed to Denver to catch a flight.

5.2 Okay

Aug 28 2017

Cons: The car was dirty inside and out with dirty paper towels in the glove box.

Search for cheap rental cars in Rapid City with KAYAK and rent a car that suits you best. KAYAK searches hundreds of travel sites to help you find and book the best rental car deal in Rapid City. Car Rental RAP: Flying into Rapid City? Find the cheapest Rapid City airport car rental now with KAYAK.

KAYAK is part of The Priceline Group, the world leader in online travel & related services.

Would you like to save as your currency permanently or for this visit only?