I purchased a new dishwasher on 2/22/07 at the Home Depot in Parksburg,Pa. I first had to have it repaired on 4/28/08 for wires stuck to inner door. They repaired two broken wires and added insulation so wires do not stick to the door. The second repair was a little more than two months later. On 7/18/08 they had to install a new motor because the motor locked up. Both times I waited several weeks due to not having money and appliance center being busy. I used J.B Zimmerman in Blue Ball,P. the recommended service center. They said that they actually carried the motor on the truck because they had so many problem with the LG. The salesman said LG means life'good. It isn't if you are senior citizens,65 and 68 on a fixed income. I paid 96.35 and 148.24 for labor for the two calls. We did not have very much money for food and I discontinued LIMITED BASIC CABLE COMPLETELY AND THE SUNDAY NEWSPAPER.WE ALREADY LIVE FRUGALLY.THIS WAS A MAJOR PURCHASE FOR US. I DRIVE A 10 yr.old car.I know a dishwasher saves water. I have bought 10 dishwashers in my life as I was a teacher and needed one. This is the worst one I ever had. I want reimbursement for my bills. The motor was under warranty,but the labor wasn't.(twice).I have LDS5811WW/LDS5811BB I have the serial number also. Please reply

I understand your frustration with having to deal with major repairs to a new applaince. However, I don't belive this is the correct forum that you need to use. I have found a helpful link that you may try in the hopes that you can get a resolution this this:

Use the "U.S.A. Corporate Headquarters" contact information. Since the appliance is still fairly new, and you have experienced some significant problems with it, the company may have recall information about this appliance, or may be willing to reimburse some of your expenditures. Be prepared to have your Model Number and Serial Number handy. A detailed email, outlining all the dates of repairs, costs you had to incur, followed by the financial burden this has caused you, may be a good place to start. Save any emails you send for future reference. I can't make any promises, but I do hope you can find some assistance that you need.

PS "Life's Good" is a company motto. LG actually stands for Lucky-Goldstar, the original company name. Korean.

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Related Questions:

You have a pinched wire your front controls are wired through the base of the door so take the door face off my removing the screws on the inner face if the door or call a appliance repair service I'm sure it's a easy fix if you have some basic tinkering skills

Attached is a redesign for those interested in a permanent repair.
simply remove the old bulb and socket and starter. Purchase new standard rubberized bulb socket from Lowe's or Home Depot and connect with the socket and transformer primary in parallel. Neutral (white) to the white on the socket and the newly liberated black transformer (primary) wire. The Red or hot wire from the light-sense board then goes to the black on the socket. The other black from the transformer should already be connected to this wire. Purchase a blacklight bulb of the same type as the new energy saver flourescent bulbs in use in most homes. These can be found at specialty lighting stores and in some Home Depot or Lowe's stores. Place this new bulb in new socket and Voila. No more hassels!!!

Tell Home Depot they agreed to include installation with purchase, and if they refuse to honor their agreement, you will sue them in small claims court. To start a small claims action, call your local ton or city court and ask for directions on filing a claim

heres a part number for a power cord 8566201, it costs about $50.. the same cord you can purchase at the big hardware store chains, home depot or Lowes, a heavy duty extension cord, with one end cut off, will be a fine sustitute and probly only $10 tops.. just buy a real thick extension cord

Your question is: You just purchased a GE Dishwasher from Home Depot...Its a QuietPower3...and after you run it, there is detergent build up on the detergent dispenser lid and residue on dishes...HEAVY RESIDUE...Why????

Are you useing a dry soap? If so, try a liquid. Make sure it says DISHWASHER soap on it. Also, use half as much liquid as the dry. Some new d/w's can be tempermental that way. If it persists then use the warranty.

your model probably has a coating of a black tar-like substance on the inside of the inner door, which, by design, reduces noise. However, LG failed to notice the corrosive properties of the black tar-like layer. Your wiring harness is probably corroded by the soundproofing, and you will need a new inner door, wiring harness, and circuit board. LG extended my parts warranty because they know it's their fault, Call them at 1-800-243-0000. They will recommend an LG warranty repair certified technician in your area to come out and confirm this. They probably won't extend the warranty until after the tech checks out ur unit. However, labor will be your responsibility.

hi,Check your spray arm that nothing got stuck in its holes. make sure the
spray arm is turning all the time when using the machine :
put the spray arm in 90 degree position, turn the unit on , open the door after few min check that the spray arm move...
make sure your seal of the door is clean and nothing prevent it to close evenly the door...
good luck 911servicetoday . com
I hope you find this Very Helpful and best regards!

LG DOES ****. We had this dishwasher and from the very beginning it didn't seem to dry and within a few months it was not cleaning as well as we had hoped. Within 9 months it had gotten so bad that we were really unhappy and then we got an error code. LG arranged for a local repair company to take a look at it. They ended up replacing EVERY part of the dishwasher except the tub itself. They replace the pump, the heater, the whole door assembly, the wiring harness (the wires had started melting into the sound proofing material), the electronics. Literally everything. From that point on we really noticed that we were getting food chunks on everything. Not only that, all the dishes were greasy and it wasn't even coming close to drying. There was mildew and mold growing inside the tub! Finally I got fed up and threw a fit with LG. They sent another repair guy out and he told us it was going to take 3 weeks to get a brand new pump and heater because the replaced heater had failed. After I complained to LG the repair guy got the parts in a week. He quickly replaced it and tested it and it flooded our kitchen (hardwood flooring) and leaked through the floor to the ceiling downstairs. The new heater was faulty. Not only that, the repair guy told us that the first repair, 9 months earlier, had not been completed and our turbulence detector had never been hooked up. Our solution? We fought with LG and Home Depot, where we got it, and LG offered to replace it with a new dishwasher. I said forget it, we didn't ever want an LG dishwasher again. Home Depot stepped up and took back our 2 year old dishwasher and refunded all our money. We bought a KitchenAid and we LOVE IT!