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Zone Alarm preventing Windows Vista System Restore Function

I purchased Zone Alarm 7.1 some months ago. Seemed to be working fine, but recently discovered that the when I
tried to do a
System restore, (Windows Vista SP1)
the Restore function would not operate. Received error message: System
Restore did not complete succesfully.........Details: An unspecified error occurred during System Restore&quot;.

After
a clean re-install of Windows Vista, by by trial and error I discovered that this problem occurs only after I install Zone Alarm.
If I then uninstall Zone Alarm, the Windows System Restore function works again!
Any one able to assist me with this
Regards...Ben

Re: Zone Alarm preventing Windows Vista System Restore Function

Has anybody experienced a similar problem??

I also tried installing ZoneAlarm on my Laptop which runs Windows XP SP3. I get the same problem.
After Installation of Zone Alarm
I created a new restore point. I then made a few adjustments to my desktop, and then ran the systems restore.
The adjustments were not restored, and I got a message saying System Restore did not function correctly.
Please let me know if there are any fixes for this??

There does not appear to be any way for me to get in contact with any Zone Alarm Support people.
Thanks...Ben

Re: Zone Alarm preventing Windows Vista System Restore Function

<BLOCKQUOTE><HR>berend wrote:
Has anybody experienced a similar problem?? I also tried installing ZoneAlarm on my Laptop which runs Windows XP SP3. I get the same problem. After Installation of Zone AlarmI created a new restore point. I then made a few adjustments to my desktop, and then ran the systems restore. The adjustments were not restored, and I got a message saying System Restore did not function correctly.Please let me know if there are any fixes for this?? There does not appear to be any way for me to get in contact with any Zone Alarm Support people.Thanks...Ben
<HR></BLOCKQUOTE>Is this the ZA Free version or one of the Paid version?It is Sometimes very Difficult toDiagnose and fix a Computerfrom halfway across the Country,
without All the Details,without the ability to sit in front of your Computer monitor and see what's going on..If you would Describe your Computer Setup/OS and Version of Zone Alarm that you are having a problem with
and what difficulty you are having, and what Previous Version of ZA and Norton, McAfee or other Security programs that you have installed,
there are several very knowledgeable Volunteer Participants willing to help you try solving your problem with Zone Alarm..Please provide as much detail and error messages etc. that you see on your ComputerMonitor

Please Right Click on the ZA Tray icon on the Lower Right and Click the "About" Option this will pop up a windows with all the Info about your Version Of ZA including the complete Version Number.. Click the "Copy to Clipboard" and Paste that information Here in the Forum by pressing the "CTRL-V" key..--------------------------------------------------------
My XP SP3 :
ZoneAlarm Security Suite version:8.0.059.000
TrueVector version:8.0.059.000
Driver version:8.0.059.000
Anti-virus engine version:6.0.2.678
Anti-virus signature DAT file version:963871238
Anti-spyware engine version:5.0.202.0
Anti-spyware signature DAT file version:01.200811.4865
AntiSpam version:5.0.61.9957
-------------------------------------------------

Re: Zone Alarm preventing Windows Vista System Restore Function

Zone Alarm 7.1.254
appears to be functioning OK.
However whenever I try to do a system restore after I installed ZASS, I get following Windows system error message:<blockquote>&quot;System Restore did not complete succesfully. Your computer's system files and settings were not changed.

Details: An unspecified error occurred during System Restore.&quot;</blockquote>Only when I uninstall ZASS will
System Restore function properly again.
This means that whenever I want to undo some system changes, perhaps after a faulty program install, I am unable to do so.
I installed Zone Alarm on a recently (6 days ago) re-installed operating system. I have not installed any previous versions of ZA, Norton, McAfee or any other Security programs prior to installing ZASS 7.1.254.000.
Computer System details:Windows Vista Home Premium, 32 bit,
SP1.
Zone Alarm details:ZoneAlarm Security Suite version:7.1.254.000

Re: Zone Alarm preventing Windows Vista System Restore Function

HI!this is a user forum, ZA staff does not monitor it.We are all users helping each other.With a valid license you can contact, free of charge, the ZA technical support at: www.zonealarm.com/tsform For what it counts I have no problem whatsoever with restore function.Cheers,Fax