Returns and Exchanges If you are dissatisfied in any way with your purchase, you may feel free to return unused merchandise for a full refund or exchange within 60 days. Every order arrives with an itemized invoice and contains complete return instructions.

Rush Delivery Rush delivery is available within the continental United States for an additional $9.00. Your order will deliver in-stock merchandise within 3 business days of shipment. Please provide a street address. No P.O. boxes. We may have items due to size or availability that are not available for rush delivery. These will be noted in the product copy as well as in the checkout. Rush charge still applies to orders which qualify for free shipping.

Our apologies, but Rush Delivery is not available on promotional merchandise, such as items found in our emails and weekly sales.

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Customer Reviews

"Perfect Ordered this to help on the background for the cross stitch pattern. Plus it's nice to know where the cross stitch pattern source was. This site has the best cross stitch and floss supplies than anywhere else. The prices are great and customer service is perfect. If you haven't ordered from them yet, you must! You won't be disappointed! Don't wait! Thank you Herrschners. Don't forget to join the savings club too."

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