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We're looking for your item.

Within an hour, we will email you to confirm that your item is ready and where to find it in our store. If you are putting an item on hold after our store has closed, we will email you within an hour of when we open at .

Have Questions?Live Chat or call 1.888.282.6060.

Details & Care

Quick. Easy. And always appreciated. A Nordstrom e-Gift Card will be e-mailed to the recipient for immediate shopping online or in stores.

At Nordstrom, we stand behind our merchandise and our Gift Cards. The Nordstrom Gift Card never expires, it has no fee and it's backed by our long-standing commitment to you, our customer.

Nordstrom e-Gift Cards are usually e-mailed to the recipient within 4 hours of credit approval.

Nordstrom donates 1% of all Gift Card sales to local nonprofits. Learn more.

Shipping & Returns

Free Shipping. Free Returns. All the time. Usually arrives in 3-6 business days. Purchases made online can also be returned or exchanged at any Nordstrom store, free of charge.

Same-Day Delivery

Same-Day Delivery

Nordstrom is now testing an exciting Same-Day Delivery program in three cities: Seattle, WA, Bellevue, WA, and La Jolla, CA. For just $15, items that are in stock at your local store can be hand-delivered to your door on the same day.

Orders placed by 1pm will be delivered by 7pm the same day; orders placed after 1pm will be delivered by 7pm the following day–even on Saturdays and Sundays. Select Same-Day Delivery in Checkout.

Eligible delivery addresses, excluding P.O. boxes, are located in the following ZIP codes:

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