The hotel was pleasant enough and located close to the beach which was a bonus.
The only real issue was with some of the hotel staff and what they intrepret as 5 star service.
When we asked for information such as train/bus times and days of service, they were vague and did not seem sure on the information they provided (we got a lot of "I think so" replies) and they did not add information that a non local would know such as when asking for the bus to the Valencia Arts centre, the told us to go and wait for the but in one nearby street (3 min walk), only to find the bus was travelling the opposite direction. We found out that we needed to go 3 further parallel streets further to get the bus going in the right direction. We also asked for plates to be delivered to the room a few times as we got some bread and wanted a quick snack before the evening. On the last day a young girl came to our room to say that there is usually a 6 euro charge but this was never mentioned previously or outlines in any of their room service charges, but the main issue with her is that she stunk of smoke and the entire room was filled with her smoke smell. We had to open the window for some 5 mins to clear the smell. The Hotel itself is good with good facilities but the only minus in the room quality was the cheap massage shower they had installed in our room (not sure if the same on all rooms). The shower pressure could have been better also.

Late Feb 2015 short stay so pleased to find sunshine and some quiet time. We were upgraded to superior room which was lovely. Spacious, cosy and a perfect view through the palm trees and across the sand to the water. Not all restaurants were open but we knew that and wasn't an issue for us.

Friendly helpful staff, good self service breakfast as long as you don't expect a full British.
Tram No 5 stops at 10 pm if you are arriving late by Metro from the airport and you have to change at Maritim Serreria as last few stops are by Tram to Marina Reial Joan Carles which is nearest Tram stop about 50 metres from hotel. This stop is still shown on some maps as Neptu. There are 2 bus routes close to the hotel which go to the old town.

Transportation to and Around Poblats Maritims

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