Net Neutrality

The End of Net Neutrality: What It Means for You

On December 14, the Federal Communications Commission (FCC) removed some of the consumer protections, popularly known as “net neutrality.” We know there may be some concern about what the end of net neutrality means for you and your Internet service. Briefly, we’ll describe what net neutrality means and our response to the FCC’s action.

What is Net Neutrality?

The phrase “net neutrality” is most commonly used in reference to restrictions put in place by the FCC in 2015. These restrictions kept Internet Service Providers (ISPs)—the companies that provide Internet service to consumers and businesses, like us—from privileging certain types of content. It was required that every website be treated neutrally (hence “net neutrality”)—every website should load as quickly or cost the same to deliver as any other website. For example, without net neutrality, an ISP could charge Company A premium prices to load their content as fast as Company B (this is called throttling). The increase in price Company A pays would, likely, be passed on to Company A’s customers. Or, for another example, an ISP could choose to load their competitors’ websites far more slowly than their own or block them altogether, so customers who currently have service with that ISP find it difficult to switch providers (this is called blocking). Although there are pluses and minuses to the net neutrality restrictions, their intent was to protect consumers. The end of net neutrality means that ISPs can choose whether to throttle or block other websites if they desire.

Our Response

We want to make it clear that we will follow the original net neutrality restrictions from 2015, even if the FCC no longer requires us to do so.

We will not prioritize certain types of content over others.

We will not throttle the speeds of various websites.

We will not block access to content.

We believe equal access to every part of the Internet—without throttling or blocking—is not only desirable for you, our customers, but also in the best interest of the communities we serve. We have been your dedicated local provider for decades, and your trust is far more important than any revenue to be made by the end of net neutrality. We were here for you yesterday, we are here for you today, and we will be here for you tomorrow, providing the Internet experience you want and deserve.