Avaya 9641GS

Software for the 9641GS designed for contact centers takes advantage of the touchscreen to simplify access to a range of features for enhancing agent productivity, such as handling greetings, monitoring calls in the queue, updating status and quickly completing many other day-to-day tasks. An optional contact center faceplate (eliminating the handset) and/or dual headset adapter make it a valuable addition to any contact center.