Computers, Tablets & Accessories Return Policy

Return Policy

Blank Media (Digital Memory, Hard Drives, etc.)

Computer Accessories

Return Period: 30 days Condition: Opened

Computer Components

Return Period: 30 daysCondition: Unopened

Computers (Laptops & Desktops)*

Return Period: 14 daysCondition: Opened

*If you are returning a MacBook Air/MacBook Pro/Mac Mini/Mac Pro/iMac Pro introduced in 2018 or later, you will need to turn off the ‘Activation lock’ feature before returning the device. How to disable ‘Activation lock’.

Monitors

Return Period: 14 daysCondition: Opened

Portable Storage Media & Hardware

Return Period: 30 days Condition: Unopened

Tablets, iPads & eReaders

Return Period: 14 daysCondition: Opened

How to Return Computers, Tablets & Accessories

Return In-Store

You can return items bought in-store or online (excluding Best Buy Marketplace products).

What to bring in-store:

Your original receipt

Original method of payment

Original packaging

Valid photo ID

Return by Mail

You can return items bought online by mailing them back to us. Just request a return label.