>>>>> Miikerman said: It's always amazing to me how our brains can just have a selective blindspot.

It certainly is a curious thing.

I failed to mention in my original post that I was confounded with the "frozen screen" issue for several hours, over the course of three days! Even though this is my first mp3 player, it's certainly not my first experience with protective screen covers. I've had new digital cameras, alarm clocks, calculators, and other things that I instantly knew to peel-off the film. But for some reason, the one on the clip+ eluded me. Selective blindspot, indeed. I just wish I understood why and how it happens.

I had the same "frozen screen" issue and FINALLY happened to have the correct lighting to notice the screen cover. It's been a very frustrating beginning, needless to say. And although I searched on every term I could come up with, I couldn't find this thread. (Of course, if I had thought of screen cover, I wouldn't have needed it...)

Is there a way to somehow tag this thread, or create a sticky for other newbies who will run into the same problem?

Each time I read this thread or hear about someone going through the same thing, I can't help but wonder why doesn't Sandisk just leave the protective film clear without anything printed on it and then users can just leave it on as a screen protector?

I couldn't understand why the screen didn't change at all when I plugged it into the computer etc. Finally realized this morning that there was, duh, a sticker over it. I peeled it off after reading your post and it is now showing it's charging!

And no need to feel foolish. The protective cover looks like a menu option, complete with battery icon, and even lights up when connected to your computer. Your post helped me figure out that it was a cover, and needed to be peeled off. I was ready to send this back to Amazon!

Mags1230 is right, it should be made of clear plastic, or instructions given in the users manual telling you to remove it prior to plugging in your Clip+ for the first time.