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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

Overall I we were very satisfied with our two day stay at the Avon, Residence Inn. Breakfast good, with hot coffee, except for strange "prefab" eggs. Rooms are comfortable and have full kitchen for longer stays. Fitness facility has 3 modern treadmills along with ellipticals,…

As a Platinum Member, I have stayed at many Marriott hotels through the years. My experience with your hotel was just perfect. 1. Check in was seamless and the front desk staff exceeded expectations, moving our two rooms closer together without any issue. 2. My 2 bedroom suite…

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Date of stay: February 2019

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Response from nelson_adame, General Manager at Residence Inn Hartford Avon

Responded 12 Feb 2019

Thank you very much for taking the time to share your excellent experience with us at the Residence Inn, Avon, CT. It is wonderful to recognize staff members who exceed guest expectations !! We look forward to serve you again if your travels bring you to the Avon area again.

First time at a Residence Inn in Avon, Connecticut and what a nice hotel. Unlike the other similar chain hotels this one was upscale with a full kitchen and well stocked with dishes and such. Very clean and well kept hotel. Complimentary breakfast. Comfortable and worth the…

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Date of stay: November 2018

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Response from nelson_adame, General Manager at Residence Inn Hartford Avon

Responded 15 Nov 2018

Great to hear your praises of the Residence Inn by Marriott, Avon, CT. We have just completed the hotel's décor update, and it sounds like you approve! I will pass on your compliments of our Housekeeping and Maintenance staff. We all take great pride in our hotel and its unique beautiful location. We are glad to know that you enjoyed it too. Hope to see you again, Nelson

If you’re looking for kind representatives to help accommodate you.. please do not stay here! This is by far the worst hotel I have ever stayed at. The extended stay rep Cheryl is rude. Doesn’t negotiate, doesn’t try to help. There is always a problem, and they don’t do anything…

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Date of stay: August 2018

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Response from nelson_adame, General Manager at Residence Inn Hartford Avon

Responded 11 Sep 2018

I and my team apologize. We are surprised that you have had such a terrible experience. Our scores on Trip Advisor are high. We would like to understand why you feel so strongly. Please contact me at any time to discuss. We are committed to improving and making your stay the best.

My family and I stayed here for 1 night, in 2 of their suites. One of our cars got there first and we checked in. Even though both rooms were under my name (one with a certificate and one paid) I was only given the room with the certificate attached. I don't now why, but told…

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Date of stay: July 2018

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Response from nelson_adame, General Manager at Residence Inn Hartford Avon

Responded 1 Aug 2018

Thank you for reviewing us. We need to know the positive and negative of each guest stay. We are a great hotel for service, and this will remind us of where we need to improve. We have discussed how you felt at our Front Desk and I apologize and have begun a retraining effort. Each Marriott brand has different polices regarding Platinum gifts. We can and do make exceptions. We are very pleased that you and your family enjoyed our new Marriott Entertainment platform. We hope you will consider staying with us again.