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Friday, October 14, 2016

A Stay Report: Le Meridien Mexico City

When looking for hotels, I usually look for ones that are
situated in connected areas – this means that the hotel is within walking
distance to some activities, restaurant, services, and transportation. Based on price, I had originally selected a
hotel which was a bit further from the connected areas but was lower in
price. I then found a hotel that was
more centrally located, but the price was a bit higher so I booked that
hotel. Le Meridien then had a sale on
their hotels, and the Le Meridien Mexico City (LMMC) was centrally located, had
great reviews, and the price was comparable to the other hotel so I booked it.

After I had booked the hotel, I wanted to contact the hotel
regarding airport transportation (it is not included with the hotel). Le Meridien is part of Starwood and they do
not provide hotel email addresses easily, but luckily LMMC is active on social
media so I sent them a facebook message and they responded very quickly. The rates they offered were very competitive,
so I booked the car service for all my transportation to/from the airport. The hotel provided directions on where the
car would meet us, and when we landed we followed the directions and the
service was waiting for us. The car
service to and from the airport were not Le Meridien cars, but rather locally
hired private taxis. The payment could
be made directly with the taxi or with the hotel, and each car was comfortable
and clean.

The hotel is located on one of the main thoroughfares - Paseo de Reforma – is about a 10 minute
walk to Bellas Artes and the historic district.
There are many restaurants and services either next to or near the
hotel, and it is very accessible and safe to walk around the hotel. You pull up to the hotel on the ground floor
which has the concierge, a Starbucks, a waiting area for the transport, and
elevators. There are also circular
stairs which take you up to the lobby level.
This level contains the check-in desks, the concierge desks, a
bar/lounge, and elevators. The hotel is
laid out like a triangle, with the lobby and entrance at the tip of the
triangle, thus it’s a bit smaller and compact.
Check in was efficient, and we were given our keys to our room.

Our room was located on the 14th floor, which is
indicated as an SPG Guest level. As you

get out of the elevator, there is a small area with a chair and amenities on
shelves inside the wall. The amenities
include extra bottles of water, apples, newspaper, and miniature treats. It was a nice gesture and another way of recognizing
loyalty. The room itself is very large
and spacious. As you open the door, you
enter into the sitting area. On the left
hand side is a large console with a TV on it, and a couch and chair facing the
TV; the couch can be turned into a sofa bed.
There was a table in front of the couch, plus a lamp and a coffee table
on either side of the couch. On the
other side of the room was a chaise lounge to sit, and next to that was a mini kitchenette
– which had a sink, a microwave, a mini-fridge, and storage on the bottom plus
a coffee maker, water bottles (complimentary and paid), and other amenities on
top of the counter. Across from the
kitchenette was the bathroom. The
bathroom was very large and spacious as well.
It contained a large counter with a sink, bottles of water
(complimentary),a toilet, and a shower.
The shower head was very powerful and provided a nice shower.

In between the kitchenette and the bathroom was a door that
led to the bedroom. The bedroom was also
spacious and has a lot of room to move around.
As you entered into the bedroom, there was a closet on the right-hand
side and a desk with a TV stand next to it.
On the other side were two double beds with a nightstand in the
middle. The beds were comfortable and
provided a nice and restful sleep for the night. There were plenty of outlets around the room, and the nightstand had a plus + USB charging ports on it (very accessible and
convenient).

Other hotel amenities that I used included wifi in the room,
the business center, and the

concierge.
The free in-room wifi was a decent service and speed and you could connect
as many devices as needed. The business
center was on the second floor next to the meeting rooms, and it was small and
had older computers but it had all the basic services needed. I also utilized the concierge at the hotel –
and I had mixed interactions. My
conversations with the concierge prior to my arrival, to confirm the airport
pick-up, were very convenient and efficient.
My conversations with the concierge at the hotel were also nice, but it
was only when the concierge was available and that was not all the time. There were times when I only wanted to
reconfirm the airport pickup, and only the concierge could do that but they
were not available (or it was too long to wait for them). They were friendly, but I have had better
concierge experiences (in fact, we went to another hotel for breakfast and
their concierge provided better service in terms of information). The hotel also has an indoor gym and meeting
rooms that I was not able to try out.

Overall, it was a nice stay at the Le Meridien Mexico
City. The spacious and comfortable rooms
plus the convenient location made it a nice.
This combined with the extra amenities as SPG member were well appreciated. The only negatives were the car pickup (which
had to be reconfirmed but was prompt and on-time each time) and the concierge
interaction; but other than that a very pleasant stay.