How does a customer request their data be permanently deleted?

If a written data deletion request is submitted to support@movere.io from a customer tenant administrator at any point during their Movere subscription, or during the 15-day post-expiration period, then Movere’s Subscription Manager will confirm that the person submitting the request is indeed registered as an Administrator in that customer tenant. Once the validity of the request has been confirmed the Subscription Manager will notify level 3 support that all data specific to that customer tenant must be deleted immediately. The level 3 support team will then notify the Subscription Manager that the deletion process has been completed. The Subscription Manager will in turn notify the customer tenant administrator who submitted the request that the deletion process has been completed.