Raiders A-Z Fan Guide

The following guide is meant to answer frequently asked questions. If you have a question regarding a particular topic, click below to search for the answer. Topics are listed in alphabetical order. If this guide does not answer your question, call us directly at 1-800-RAIDERS for assistance, or email us at tickets@raiders.com.

AEG Office:

AEG provides complete facility management and maintenance for the O.co Coliseum. AEG staff is available on game day to address facility-related issues. Please contact any O.co Coliseum employee for assistance or call (510) 569-2121.

Age Required for Tickets:

Children 24 months of age and under do not need a ticket to enter the O.co Coliseum. They must be seated on a parent or guardian's lap and not interfere with the sightlines of others. Children must have a ticket to receive a promotional item.

Animals:

The only animals allowed in the O.co Coliseum are certified service animals. Owners must have appropriate certification in their possession. Service animals in training will not be permitted to enter the O.co Coliseum unless they are authorized in advance by The Oakland Raiders.

Assistive Listening Devices (ALD)

Amplification devices for guests with hearing impairments are available at the First Aid Office in section 109.

Automatic Teller Machines (ATM):

ATMs are located throughout the O.co Coliseum in the following locations:

100 Level concourse: 113, 120, 134, 141, 142.

200 Level concourse: 218, 238, 244.

300 Level concourse: 318

Inside the O.co Coliseum: entrances at gate B, gate C, gate D.

Outside the O.co County Coliseum: on the Plaza, between Customer Accommodations and the West Side Club Entrance.

Automobile Assistance:

AAA Automobile Club will be available every game to assist all guests with car problems. Guests should go to either the north or south flag pole outside the O.co Coliseum to meet AAA. Please keep in mind that there is one truck on the premises, and that if it leaves with the property from another car, it will not return. Guests do not have to be AAA members as there is no charge for the AAA services that do not require towing. Bike Patrol officers are available for assisting guests in contacting AAA.

Away Game Ticket Information:

The Oakland Raiders do not sell tickets to games played on the road. Contact the host club and venue directly for ticket availability, or check NFL Ticket Exchange for availability. Please note prices may exceed face value on NFL Ticket Exchange and that The Oakland Raiders are not responsible for tickets sold to any games at other NFL stadiums. If you have any questions or concerns regarding the NFL Ticket Exchange program please either call 1-888-NFL-5944 (1-888-635-5944) or email your concern to nflticketexchange@ticketmaster.com.

AFC

Ticket Office Phone Numbers

NFC

Ticket Office Phone Numbers

Baltimore Ravens

(410) 261-7283

Atlanta Falcons

(404) 223-8000

Buffalo Bills

(716) 649-0015

Arizona Cardinals

(602) 379-0102

Cincinnati Bengals

(513) 621-8383

Carolina Panthers

(704) 358-7800

Cleveland Browns

(440) 891-5050

Chicago Bears

(847) 615-2327

Denver Broncos

(720) 258-3333

Dallas Cowboys

(214) 953-1500

Houston Texans

(877) 635-2002

Detroit Lions

(313) 262-2003

Indianapolis Colts

(317) 299-4946

Green Bay Packers

(920) 496-5719

Jacksonville Jaguars

(877) 452-4784

Minnesota Vikings

(612) 338-4537

Kansas City Chiefs

(816) 920-9400

New Orleans Saints

(504) 731-1700

Miami Dolphins

(888) 346-7849

New York Giants

(201) 935-8222

New England Patriots

(800) 543-1776

Philadelphia Eagles

(215) 463-5500

New York Jets

(800) 469-5387

San Francisco 49ers

(415) 464-9377

Oakland Raiders

(510) 864-5000

St. Louis Rams

(314) 425-8830

Pittsburgh Steelers

(412) 323-1200

Seattle Seahawks

(206) 682-2800

San Diego Chargers

(619) 280-2121

Tampa Bay Buccaneers

(813) 879-2827

Tennessee Titans

(615) 565-4200

Washington Redskins

(301) 276-6050

B

Bag Policy:

To provide a safer environment for the public and significantly expedite fan entry into stadiums, NFL teams will implement an NFL policy that limits the size and type of bags that may be brought into stadiums. To read the NFL policy, click here.

The NFL strongly encourages fans to not bring any type of bags. Beginning with preseason games, fans will be able to carry the following style and size bag, package, or container at stadium plaza areas, stadium gates, or when approaching queue lines of fans awaiting entry into the stadium:

Bags that are clear plastic, vinyl or PVC and do not exceed 12" x 6" x 12." (Official NFL team logo clear plastic tote bags will be available through club merchandise outlets),

One-gallon clear plastic freezer bag (Ziploc bag or similar) or

Small clutch bags, approximately the size of a hand, with or without a handle or strap can be taken into the stadium with one of the clear plastic bags.

An exception will be made for medically necessary items after proper inspection at a gate designated for this purpose.

Prohibited items include, but are not limited to: purses larger than a clutch bag, coolers, briefcases, backpacks, fanny packs, cinch bags, seat cushions, luggage of any kind, computer bags and camera bags or any bag larger than the permissible size.

Fans will continue to be able to enjoy their tailgate activities in the parking lots and to do so with greater safety and the knowledge that their entry into the stadium will be smoother and faster. They also will continue to be able to carry items allowed into the stadium, such as binoculars, cameras, and smart phones.

To learn more about the latest news regarding the new bag policy, visit nfl.com/allclear.

Banners and Signs:

Management reserves the right to remove any signs or banners at any time. Signs and banners may be hung during Oakland Raiders games as long as:

They do not obstruct the sightline of another guest.

They are not in the field of play.

They do not cover up any existing signage.

They are not commercial in nature.

They are not paraded around the O.co Coliseum.

They are not in poor taste as determined in sole discretion of O.co Coliseum Management or The Oakland Raiders.

BART:

Access to the O.co Coliseum via BART is available by exiting at the Coliseum/Airport BART Station from the Fremont/Richmond line or Fremont/Daly City line. To get to O.co Coliseum from the BART Station, cross the bridge connecting the BART Station to the East Side of the O.co Coliseum. For more information and an exact train schedule, BART can be contacted at (510) 464-6000 or online at www.bart.gov.

Booster Clubs:

Both here and abroad, Oakland Raiders fans are the greatest in the world! For information on forming a club of your own in an area that isn't currently covered by a club, send a written request to:

Attn: Morris Bradshaw

Broadcast Information:

Silver and Black Productions, the Emmy® Award winning in-house television production operation provides viewers with innovative, cutting edge and behind-the-scenes content devoted solely to The Oakland Raiders. All shows air in the Bay Area as well as in additional television outlets throughout California and Hawaii. These shows feature the personalities that make up the NFL's most dynamic organization.

The Silver and Black Show as well as The Raiders Report are produced in high-definition by the Raiders own Silver and Black Productions, located within the Raiders 100,000 square foot Alameda facility.The shows originate from the state-of-the-art production facility located within the Raiders 100,000-square foot Alameda facility. Archived episodes can be found online in the Raiders.com Media Vault.

The Silver and Black Show

The Silver and Black Show consists of an in-depth, comprehensive, week-by-week analysis of the Raiders throughout the 2013 NFL season. The show also offers a retrospective look at the previous week's game and a breakdown of the upcoming contest by identifying key matchups. Weekly in-studio coach and player interviews are supplemented by features on players past and present profiling the Silver and Black. In their second decade together, hosts Greg Papa and Jim Plunkett work together to bring the viewer up to date information with everything Oakland Raiders.

The Raiders Report

In 2013, The Raiders Report returns to bring the viewer an exclusive look at the organization and its parts through the lenses of Silver and Black productions. Hosted by JT the Brick, the 30-minute program combines news and entertainment through longer, in-depth pieces featuring the Team of the Decades. From the field to community, The Raiders Report gets the viewer up to speed and in touch with everything Oakland Raiders.

Raiders Postgame Live

Comcast SportsNet California is the proud home of Oakland Raiders post-game live show. Immediately following every Raiders game, Raiders Postgame Liveis the destination for the Raider Nation, with comprehensive one-hour coverage featuring game analysis, locker room interviews, plus Head Coach Dennis Allen's press conference in its entirety. The reporting for Raiders Postgame Live will be anchored from the network's new state-of-the-art studio, 24-hour newsroom and HD production facilities in San Francisco, as well as a reporter from the site of the game.

Raiders Press Conference Live

Comcast SportsNet California's Raiders Press Conference Live returns for the ninth season with an extended one-hour format and the introduction of live phone call from the viewers into the program. Raiders Press Conference Live broadcasts the head coach's weekly press conference from the Oakland Raiders permanent practice facility in Alameda. News, notes, highlights and a statistical breakdown of the team help to supplement this program.

Radio: 95.7 The GAME (KGMZ-FM), The Bay Area's New Sound for Sports, today announced it's 2014 Oakland Raiders programming once again providing football fans the most comprehensive Raiders coverage in the Bay Area. Join long-time Oakland Raiders play by play man Greg Papa and former Oakland Raiders Head Coach Tom Flores as they bring you the best in Oakland Raiders football throughout the season.

August: Games on 98.5 KFOXSeptember: Games on 98.5 KFOX/102.9 KBLXOctober: Games on 98.5 KFOX/102.9 KBLX OR 95.7 The Game

Bus Transportation:

AC Transit buses that drop off at the Coliseum BART Station are bus numbers 45, 46, 49, 56, 58, and 98. AC Transit can be contacted at (510) 891-4700.

C

Cameras & Videos:

Hand-held binoculars and small still cameras with lenses less than 6" in length are permitted in the O.co Coliseum. Video and movie cameras are not permitted in the O.co Coliseum without the user holding proper media credentials. Photos cannot be used for any commercial purpose. Camera Bags and Binocular cases are not permitted inside of O.co Coliseum. Click here to see the NFL Bag Policy for more information.

Capitol Corridor:

Hop aboard the Capitol Corridor for a comfortable and convenient ride straight to the O.co Coliseum on game days. With up to 32 daily trains between Sacramento and Oakland, and direct service to San Jose, it's easy to find one that fits your schedule.

Click here for a list and map of Capitol Corridor stations near you, or call 1-877-9-RIDECC and refer to code: V587 for 25% discount on travel to Raiders home games - visit us by clicking here.

Carry-In Items:

To provide a safer environment for the public and significantly expedite fan entry into stadiums, NFL teams will implement an NFL policy this year that limits the size and type of bags that may be brought into stadiums. To read the NFL policy, click here.

The NFL strongly encourages fans to not bring any type of bags. Beginning with preseason games, fans will be able to carry the following style and size bag, package, or container at stadium plaza areas, stadium gates, or when approaching queue lines of fans awaiting entry into the stadium:

Bags that are clear plastic, vinyl or PVC and do not exceed 12" x 6" x 12." (Official NFL team logo clear plastic tote bags will be available through club merchandise outlets),

One-gallon clear plastic freezer bag (Ziploc bag or similar) or

Small clutch bags, approximately the size of a hand, with or without a handle or strap can be taken into the stadium with one of the clear plastic bags.

An exception will be made for medically necessary items after proper inspection at a gate designated for this purpose.

Prohibited items include, but are not limited to: purses larger than a clutch bag, coolers, briefcases, backpacks, fanny packs, cinch bags, seat cushions, luggage of any kind, computer bags and camera bags or any bag larger than the permissible size.

Fans will continue to be able to enjoy their tailgate activities in the parking lots and to do so with greater safety and the knowledge that their entry into the stadium will be smoother and faster. They also will continue to be able to carry items allowed into the stadium, such as binoculars, cameras, and smart phones.

To learn more about the latest news regarding the new bag policy, visit nfl.com/allclear.

Cell Phones:

Cellular telephones are allowed in the O.co Coliseum as long as they do not distract from the enjoyment of other guests.

Children's Ticket Policy:

Children 24 months of age and under do not need a ticket to enter the O.co Coliseum, provided that they are seated on a parent's or guardian's lap and not interfere with the sightlines of others. Children must have a ticket to receive a promotional item.

Coliseum Box Office:

The O.co Coliseum Coliseum Box Office is located northwest of the O.co Coliseum concourse, next to gate D, and can be used by the general public to purchase single game tickets on game days.

Community Relations/Charitable Donation Requests:

The Oakland Raiders Community Relations Department handles all requests for donations, auction items, and speakers. To request a donation from The Oakland Raiders, please click here.

Concessions:

Premium food and beverage services are offered in the West Side Club, East Side Club, Suites, and in all premium seating areas. Traditional stadium concessions are also offered throughout the O.co Coliseum. Specialty items such as BBQ, popcorn chicken, pizza, and garlic fries can also be found at specific concession stands.

Concierge Desk:

There are two concierge desks to accommodate our Suite and Club Seat Holders. One is located near the West Side Club entrance, directly behind section 217. The other is located in the East Side Club, directly behind section 242. All Suite Holders should check-in with the Concierge Desk for access to their suite.

D

Designated Driver Program

Pledge to be a designated driver at any Oakland Raiders home game by signing up at a designated driver booth and you will also receive a complimentary non-alcoholic beverage coupon redeemable at the game.

Official rules are available at the designated driver booths.

Designated driver booths are located at any of the guest services booths at gates A, B, C, and D. Fans will also have the ability to sign-up at the guest services booths located on the BART Plaza and directly outside the West Side Club Entrance.

Thank you for joining The Oakland Raiders in creating the best fan-friendly environment in the NFL.

Directions to O.co Coliseum:

From San Jose: Go North on I-880 to Oakland, use 66th Ave.

From San Francisco: Go East on I-80 Bay Bridge to I-580 toward Hayward to Downtown Oakland and I-880 South, use 66th Ave.

From Sacramento: Take I-80 West to Oakland, I-580 toward Hayward and I-980 to Downtown Oakland, then I-880 South, exit at 66th Avenue.

BART: The Oakland Coliseum is also reachable on BART, with the Coliseum stop located outside the East Side stadium gates. From San Francisco or Richmond take the Fremont line, or Dublin/Pleasanton line from San Francisco. From Concord, take the SF/Daly City line, transfer at MacArthur to the Fremont line. From Fremont, take either the SF/Daly City or Richmond line.

Disabled Services (ADA):

For day of game assistance or questions regarding disability services at the O.co Coliseum, please ask a Guest Services staff member for assistance or visit the West Side Customer Accommodations office. If you have additional ADA questions, contact AEG officials directly by calling (510) 569-2121.

If you are interested in purchasing ADA seats to a specific Oakland Raiders home game, please call 1-800-RAIDERS. If you would like to purchase Season Tickets and require an ADA location, please call 1-800-RAIDERS to speak with a Ticket Sales Representative.

Drinking Fountains:

Drinking fountains are located in the following locations:

200 Level concourse: 208*, 210, 219, 220, 221, 224, 226, 237, 246.

300 Level concourse: 314, 319

* Not ADA Accessible.

Donate your tickets

The Oakland Raiders donate tickets to many worthy causes throughout the year. Call 1-800-RAIDERS to learn more about how you can request a ticket donation, or how you can donate your unused game tickets. Click here to view the donation request guidelines.

Season Ticket Holders may use their My Raiders Account to donate tickets they are unable to use. The deadline to donate tickets is 5:00 p.m. on the Monday prior to any home game.

E

Ejection:

The Oakland Raiders, the NFL, AEG or O.co Coliseum management, in their sole discretion, may refuse admission to or eject any ticket holder who is disorderly, uses vulgar or abusive language, throws objects, fights, impairs others' ability to enjoy the game, attempts to enter the playing field or who fails to comply with any O.co Coliseum policies or the terms printed on the reverse side of any admission ticket without any refund.

Additionally, when appropriate, revocation of season ticket privileges or arrest by law enforcement authorities will occur. By using any admission ticket and entering the O.co Coliseum, ticket holder expressly agrees to the terms and conditions printed on the reverse side of the ticket.

Please note that unauthorized sales activities of any kind are strictly prohibited within the O.co Coliseum. Failure to comply will result in ejection.

Elevators:

West Side of the O.co Coliseum: Three elevators allow guests with disabilities access to the club concourse. These elevators are accessed via the Plaza Club entrance, across from the ORACLE arena.

East Side of the O.co Coliseum: Three elevators allow guests with disabilities access to all levels of the East Side structure, including the Plaza Suites, Plaza Reserved, East Side Club Suites and East Side Loge Suites. These elevators are accessed via the 100 Level concourse at section 143, via the BART Plaza.

Field Level Section: An elevator allowing access to the Field Level wheelchair accessible seats in row 20 is located in the right field corner at section 101, inside gate B. A Guest Services Team Member is staffed at this location to assist guests. This elevator takes guests from the 100 Level concourse to the lower cross aisle between rows 20 and 21 of the Field Level sections.

Emergencies:

In case of an emergency please notify the nearest usher or security guard, or visit the West Side Customer Accommodations Office. To contact someone at O.co Coliseum in case of an emergency on game day, please call the AEG Office at (510) 569-2121.

To report any conduct concerns on gameday, text your message and location to (510) 500-8787. Stadium Personnell will confirm your message and respond as appropriate.

Evacuation:

Should there be an immediate need to evacuate the O.co Coliseum; fans will be given instructions via the public address system. It is recommended that you familiarize yourself with the two exits nearest to your seats.

Exit/Re-Entry Policy:

The O.co Coliseum does not permit guests who have exited the O.co Coliseum to re-enter. Once a guest has exited the facility, their ticket will not be valid for entry again.

F

Facility Management/AEG Offices:

AEG provides complete facility management and maintenance for the O.co Coliseum. AEG staff is available on game day to address facility related issues. Please contact any O.co Coliseum employee for assistance or call (510) 569-2121.

Fan Code of Conduct:

Help us create the most fan-friendly environment in the NFL.

We want all fans to enjoy the action and excitement of Oakland Raiders football. We expect all who enter the O.co Coliseum and surrounding parking lots to adhere to this Code. Failure to follow this Code may result in ejection from the O.co Coliseum, revocation of ticket privileges, and/or arrest. Although Season Ticket Holders may provide their tickets to others, the account holder of record is responsible for the actions of those using their tickets.

The O.co Coliseum parking lot will close to the following activities immediately after kick off:• Consumption or preparation of food or beverages• Use of televisions, computers or other devices to view or project broadcasts or video of any kindThose participating in these activities are subject to ejection from the parking lot, revocation of game tickets, citation and/or arrest for trespassing.

The following actions are prohibited:

Fighting, taunting, or any action that may harm, endanger, threaten, or bring discomfort to anyone.

Actions that impair others' ability to enjoy the game, including mistreatment of other fans, verbal abuse. harassment, profanity, confrontation, intimidation, or threatening and irresponsible behavior.

Use of foul, abusive, or obscene language or gestures.

Any action that causes a disruption, creates an unsafe environment, or interferes with the game.

Sitting in a seat other than one's ticketed seat; loitering in concourses, aisles, tunnels or stairs; or any unauthorized use of disabled seating areas.

Possession of any illegal drugs.

Intoxication or other signs of alcohol or substance abuse impairment that results in irresponsible behavior.

Smoking anywhere in the Coliseum, which is prohibited by the Oakland Municipal Code. This includes the use of electronic cigarettes and vaporizers.

Damage, destruction, vandalism, or theft of any property.

Refusal to remove or turn inside-out clothing deemed offensive or obscene upon request by stadium personnel.

Failure to follow the directions of law enforcement, security, ushers, ticket takers, or any other stadium personnel, including refusal to submit to security screening, wanding, pat-down and search of your persons and belongings prior to entering the Coliseum.

Guests who are found in violation of the Code of Conduct may be required to take a four hour online Fan Conduct course in order to re-enter the O.co Coliseum for future games. Total cost of the online course is $250.

To report any conduct concerns on gameday, text your message and location to (510) 500-8787. Stadium Personnell will confirm your message and respond as appropriate.

*Standard text messaging rates apply

First Aid Offices:

First Aid offices are located at the following locations:

100 Level concourse: sections 109, 143.

300 Level concourse: sections 317

If there is a medical emergency, please notify an O.co Coliseum employee so they can contact the on-site medical team.

Food Services:

Premium food and beverage services are offered in the West Side Club, East Side Club, Suites, and in all premium seating areas. Traditional stadium concessions are also offered throughout O.co Coliseum. Specialty items such as BBQ, popcorn chicken, pizza, and garlic fries can also be found at specific concession stands.

G

Game Day Experience Services:

O.co Coliseum Maintenance: Our goal is to provide you with an enjoyable game day experience. If any of your expectations are not met, we want to know. Please contact your Client Services Manager immediately at 1-800-RAIDERS following any Oakland Raiders home game to report O.co Coliseum maintenance concerns. We will work with Coliseum management and make every effort to have your issue resolved by the next Oakland Raiders home game.

Stadium Misconduct: We want all fans to enjoy the action and excitement of Oakland Raiders football. We expect all who enter the O.co Coliseum and surrounding parking lots to adhere to the Fan Code of Conduct. If you observe behavior that violates the Code of Conduct, please notify Coliseum personnel immediately (ex: security personnel, law enforcement, ushers, parking lot attendants, ticket takers, etc...).

Stadium Text Message Alerts: GuestAssist is a text messaging system available to all fans in attendance at Oakland Raiders home games. Fans can now report game day issues or concerns, as well as call for assistance, in a fast and convenient way with their mobile device.

To report any conduct concerns on gameday, text your message and location to (510) 500-8787. Stadium Personnel will confirm your message and respond as appropriate.

*Standard text messaging rates apply.

Game Day Transportation:

BART: Access to the O.co Coliseum via Bay Area Rapid Transit (BART) is available by exiting at the Coliseum/Airport BART Station from the Fremont/Richmond line or Fremont/Daly City line. To get to the O.co Coliseum from the BART Station, cross the bridge connecting the BART Station to the East Side of the Oakland Coliseum. For more information and an exact train schedule, BART can be contacted at (510) 464-6000 or online at www.bart.gov.

Capitol Corridor: The Capitol Corridor train system runs from Sacramento to San Jose and stops at the Coliseum/BART station for game day travel. Visit Capitol Corridor online for rates and train schedule. Call 1-877-9-RIDECC and refer to code H842 to receive 25% off travel on select Oakland Raider game days.

Bus: The following AC Transit bus lines drop off at the Coliseum BART Station on game day: 45, 46, 49, 56, 58, and 98. AC Transit can be contacted at (510) 891-4700 for additional details.

Game Day Ticket Sales:

Season Ticket Holders can purchase additional tickets on game day at the Oakland Raiders Season Ticket Services Office. Tickets will be sold to the general public at three conveniently located O.co Coliseum Box Office locations at Gate C and Gate D.

Gate Openings:

Parking gates open five hours prior to kickoff.

Club and Suite Holder gates open three hours prior to kickoff.

All non-Club and Suite Holder gates open two hours prior to kickoff.

Group Tickets:

Groups of 20 or more can purchase tickets to individual games throughout the season directly from The Oakland Raiders. Call 1-800-RAIDERS today to speak with an Oakland Raiders Ticket Sales Representative about securing Group Tickets.

H

Hall of Fame Suite:

The Hall of Fame Suite is a party suite that seats up to 96 guests. Drink tickets and a full food buffet are complimentary with the purchase of each ticket. This suite is located near the north end zone. Parking passes may also be included, depending on the number of tickets purchased. This is a perfect investment for those who cannot fill an entire Suite but have the desire to entertain.

I

J

Junior Raiderettes:

The Junior Raiderettes program provides youths an opportunity to interact and perform with Football's Fabulous Females. Every year, youths between the ages 7-15 learn routines, make friends, create memories, and perform with their Raiderette idols.

K

Kids Area:

On game day, The Oakland Raiders host an interactive area allowing young fans to participate in a variety of family-focused activities during home games. The "Raider Rookie Zone" is located on the East Side of the O.co Coliseum at the North entrance to the East Side Club behind section 234. Additional Kid Zone Locations are also located in Sections 202 and 310.

L

Laser Pointers:

Laser pointers and similar items are prohibited. Anyone who is observed using a laser pointer will be ejected from the O.co Coliseum and the device will be confiscated. Any confiscated laser pointer may be turned over to law enforcement and will not be returned.

Line-up Times:

Line-up for early arriving vehicles will begin 7 hours prior to kickoff for all lots and all gates. Overnight parking is prohibited by law.

Lost or Damaged Tickets:

Tickets should be secured in a safe place at all times. If you are a current Season Ticket Holder and your tickets are lost or left at home, tickets can be reprinted pursuant to the following guidelines:

Valid identification must be presented and match the account holder of record for all re-printed tickets.

Tickets lost or left at home: A $10.00 per ticket fee will apply to all ticket re-prints. This fee is non-refundable.

Damaged Tickets: Re-prints will be provided at no charge if the original ticket is provided and verified by the Raiders Ticket Office.

Lost and Found:

Found items are taken to the O.co Coliseum Security Offices at section 126 (West Side) and section 148 (East Side) as soon as possible. Items are immediately logged and kept there until the crowd has completely exited the O.co Coliseum after each game. AEG building management (located on the Plaza Level next to the ORACLE Arena Box Office) handles all unclaimed items beginning the next business day. AEG can be reached at (510) 383-4660, Monday - Friday, 9:00 a.m.-5:00 p.m. PST. Items not claimed within a reasonable amount of time will be turned over to law enforcement or donated to charity.

M

Merchandise Stores:

Find the nearest California Raider Image location for the best selection of official Oakland Raiders merchandise by using the Store Locator. Shop online at Raiders.com/shop.

Official Oakland Raiders merchandise is available on game day at the following O.co Coliseum locations:

Champion Store - section 129.

Starter Store - section 105.

Gate C stand - section 109.

Gate D stand - section 124.

DD stand - 200 Level concourse by section 225.

CC stand - 200 Level concourse by section 209.

C store - at entrance gate by section 109.

D store - at entrance gate by section 124.

Left Field stand - section 134.

Right Field stand - section 150.

Outside O.co Coliseum - near gate D entrance.

There are four walk-in stores; an external store at gate C, an external store at gate D, an indoor store at section 105, and an indoor store at section 129.

Please note that store locations within the O.co Coliseum are not affiliated with the Raider Image.

N

Noise Makers:

Noise makers are prohibited inside the O.co Coliseum for any Oakland Raiders home game. Noise makers include cowbells, air horns, drums, and all items that serve as a distraction to game play or fans.

O

Oakland City Ordinances: Oakland Municipal Codes

8.44.030 Activities prohibited within the stadium and arena

The following activities are prohibited within the stadium:A. No person shall intentionally throw, discharge, launch or spill any solid object (including footballs, baseballs, beach balls, Frisbees or other such devices) or liquid substance or otherwise cause such object or substance to be thrown, discharged, launched, spilled or to become airborne.B. No person shall explode, set off, discharge or otherwise release or cause to be released any smoke bomb, fireworks, stink bomb, or other substance which is physically harmful or otherwise irritating, offensive, repugnant or disgusting to the eyes or sense of smell.C. No person shall enter any area of the stadium or arena not open to the general public, or any other area set apart for the participants, performers, officials, attendants or service personnel at any time before, during, or after a stadium or arena event.D. No person shall bring into or possess within the stadium or the arena any can or bottle or any thermos, vacuum bottle, canteen or other similar container containing alcohol unless expressly authorized by the authorized representative.E. No person shall gain or attempt to gain admittance to the stadium or the arena except through an access gate open for public access and by presenting a valid event ticket or otherwise paying the posted charge required for admission or to enter or attempt to enter the stadium or the arena during non-event days or hours without permission.F. No person of either sex shall enter the clearly marked and designated restroom facilities of the opposite sex at the stadium or the arena.G. No person shall behave in so noisy, boisterous or rowdy a manner as to disturb spectators or participants at any stadium or arena event so that assigned personnel must address the person to cease or prevent a recurrence of the noisy, boisterous or rowdy behavior.H. No person shall violate any local ordinance or state law.I. No person shall refuse to obey an ejectment order made pursuant to enforcement of this section, or shall re-enter the stadium or arena during the event that person was ejected from by purchase of another ticket or by any other means.J. No person shall bring into or possess within the stadium or the arena any noise-making device including but not necessarily limited to air horns, powered megaphones, bugles, drums, tambourines or other musical instruments unless expressly authorized.K. No person shall lead, conduct or otherwise bring or allow to remain in the stadium or the arena any animal, bird, fish or reptile, except trained guide dogs or dogs for the disabled certified by the state of California and which are in actual use.L. No person shall remain within the stadium or the arena more than one hour after the conclusion of the event for which admitted. It is unlawful for any person to refuse to obey the lawful order of law enforcement officers or stadium or arena security personnel made pursuant to enforcement of this subsection.M. Subsections A through L of this section shall not apply to any duly authorized employee, agent or officer of the authorized representative while acting in the course and scope of his or her employment, nor shall it apply to any duly authorized participant, performer, official, security or service personnel specifically authorized to perform such an act by the authorized representative while acting in the scope of his or her employment or participation.N. No person shall smoke any combustible substance in the stadium, other than in a designated area.O. During events with ticketed assigned seating, no person is to occupy a seat for which he/she does not possess a valid ticket.P. No person shall remain standing in or block any aisle or passageway beyond the time reasonably necessary to transit the aisle or passageway. Aisle or passageway shall mean those areas immediately adjacent to the seating areas that are intended as walkways leading to or from seats or exits. Aisle or passageway shall also mean the concourse areas when large crowds have gathered in sufficient numbers so as to block such aisle or passageways. (Ord. 12091 (part), 1998; Ord. 12003 § 2 (part), 1997)

8.44.040 Activities prohibited within the parking facility

The following activities are prohibited within the parking facility:A. No person shall maliciously and/or in a manner that disturbs public order or causes a threat to public safety throw, discharge, launch or spill any solid object including footballs, baseballs, Frisbees and other such devices or liquid substances, or otherwise cause such objects or substances to be maliciously and/or in a manner that disturbs public order or causes a threat to public safety thrown, discharged, launched, spilled or to become airborne within the parking facility.B. No person shall explode, set off, discharge, or otherwise release or cause to be released any smoke bomb, fireworks, stink bomb, or other substance which is physically harmful or otherwise irritating, offensive, repugnant, or disgusting to the eyes or sense of smell within the parking facility.C. 1. - No person shall participate in any activity, including, but not limited to vehicle driver training, running, jogging, volleyball, baseball, soccer, football, roller skating, bicycle riding, skateboarding or Frisbee within the parking facility unless expressly authorized by the authorized representative.C. 2. - No tables, barbecues, chairs, umbrellas or other objects shall be permitted on walkways and promenades in the inner areas of the parking facility without the written permission of the authorized representative.D. No person shall lead, conduct or otherwise bring or allow to remain in the parking facility any animal, bird, fish or reptile except trained guide dogs or dogs for the disabled certified by the state of California and which are in actual use.E. No person shall bring or attempt to bring a vehicle into the parking facility without paying the prescribed charge required for admission. No employee of the authorized representative or any employee of any organization holding an event at the complex shall enter or attempt to enter the parking facility without presenting a valid ticket or pass to that event, or a pass or I.D. indicating that the person is an on-duty employee working the event.F. For purposes of the California Vehicle Code, all surfaced areas of the parking facility, on which vehicles normally travel to enter and leave parking spaces or the parking facility, shall be considered "highways" as defined in California Vehicle Code Section 360.G. 1. - No person shall park or stand a vehicle in more than one parking space. If the vehicle exceeds twenty (20) feet in length, the driver thereof shall park said vehicle in parking spaces for standard size vehicles and pay for the additional space and display evidence of such payment.2. - No person shall utilize in any manner more than the parking space that his or her vehicle is entitled to occupy under the provisions of this chapter. Roadways and fire lanes shall remain clear of vehicles and objects to maximize use for traffic circulation.3. - No person shall interfere in any manner with the use of an adjacent parking space.H. Coliseum staff may set a reasonable closing time for parking facilities following an event. No person shall remain within the parking facilities after being informed by a police officer or security personnel the facilities are closed. No person shall refuse to obey the lawful order of a police officer or security personnel made pursuant to enforcement of this subsection.I. No person shall bring, or cause to be brought, for the purposes of sale or barter, or have for sale, or sell or exchange, or offer for sale or exchange any food, drink, service, goods, wares, ticket or merchandise within any portion of the parking facility including the perimeter sidewalk of the complex without first having obtained a city business tax certificate and a permit from the authorized representative.J. No person shall bring within the perimeter of the boundaries of the Coliseum parking lots, or cause to be brought to the parking lots, a beer keg or any type of glass container. This subsection shall not apply to patrons possessing prescribed medication in glass containers.K. Subsections A through J of this section shall not apply to any duly authorized employee, agent or officer of the Authorized Representative while acting in the course and scope of his or her employment, nor shall it apply to any duly authorized participant, performer, official, security or service personnel specifically authorized to perform such an act by the authorized representative while acting in the scope of his or her employment or participation. (Ord. 12290 (part), 2000; Ord. 12091 (part), 1998; Ord. 12003 § 2 (part), 1997)Sec. 6-3.19 states it is unlawful to sell or offer for sale goods on Coliseum property without written authorization from the Oakland A's. This includes tickets, even when offered for face value.Business and Professional Code Article I, Sec. 25607, makes it unlawful to have in possession in the Stadium, alcoholic beverages not purchased on the premises from the licensee.

Online Tools:

Print tickets from home free of charge.

Email tickets to friends, family or colleagues with Ticket Forwarding.

Donate your tickets to charity.

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Parking:

Help make the O.coColiseum and parking lots an enjoyable environment for all fans, guests and tailgaters by observing these guidelines:

The Oakland Raiders Fan Code of Conduct will be enforced in all parking lots. Visit www.raiders.com for the complete Code of Conduct. Behavior prohibited by the Code of Conduct will not be tolerated in the parking lots.

Overnight parking is prohibited.

Line-up for early arriving vehicles will begin 7 hours prior to kickoff.

By Oakland City Ordinance, all D.J. set-ups, bands, performances, and amplified noise or music are prohibited. This policy will be enforced by law enforcement and violations may result in confiscation of equipment and/or citations.

Game day parking is $35 (includes $3 city-imposed parking tax).

Bills larger than $20.00 will not be accepted. O.co Coliseum controlled parking lots accept cash and credit cards (Visa, Mastercard, American Express and Discover cards) for parking fees at Oakland Raiders home games with the exception of G, H, and Baldwin gates.

A limited number of season parking passes are available for purchase with a minimum season or Club Ticket purchase at 1-800-RAIDERS.

Lewd and/or disruptive behavior in parking lots will not be tolerated.

Failure to observe traffic, parking and behavior rules of attendants, law enforcement and O.co Coliseum personnel may result in revocation of ticket and parking privileges.

Please observe all official barriers, fences and dividers. Unauthorized removal of traffic control dividers is prohibited.

All vehicles and pass holders must park where directed by O.co Coliseum personnel and parking attendants.

Parking spaces, including ADA accessible spaces, may not be reserved, held or saved for any reason.

Tailgating is limited to the area directly in front of or behind all vehicles.

Tailgating in an open or unused parking space is prohibited.

There is no parking in fire lanes, non-designated parking areas or any restricted zones.

Guests must use appropriate disposal receptacles for garbage, charcoal and waste.

Please observe the O.co Coliseum Parking Lot speed limit of 10 mph.

Parking Passes

Parking passes are only valid for the purpose of parking a vehicle.

Parking passes do not entitle the pass holder to occupy a parking space for any reason, other than to park a vehicle.

Parking passes can only be used for the lot designated on the pass.

Parking passes cannot be replaced if lost, stolen or destroyed.

Refunds will not be issued for lost, stolen, destroyed or unused parking passes.

Pass holders must enter through the designated Lot Entry Gate indicated on the back of the parking pass. Pass holders who fail to enter through the designated Lot Entry Gate will be redirected to the correct gate.

Prepaid parking pass sales are cut-off 48 hours prior to each home game. The ability to manage parking passes on your My Raiders Account will also cut-off 48 hours prior to each home game. Cut-off times subject to change for non-Sunday games. Please contact your client services representative for further details.

ADA & Accessible Parking

Accessible parking is available in A, B, C and D Lots of the Coliseum.

All accessible parking spaces require a valid ADA placard or plate along with government issued identification card.

In the event that accessible parking is full, ADA placard or plate holders will be offered the next available parking space in the Club Parking Lots.

Courtesy Shuttles are available to assist you in getting from the parking lot to the Coliseum entry gates.

Oversized Vehicles

Oversized Vehicles, including RVs and Buses of any kind, must have a pre-purchased pass for the Oversized Vehicle Parking Lot. Please contact The Oakland Raiders Ticket Office at 1-800-RAIDERS for more information.

Oversized Vehicles are designated as vehicles longer than 20 feet. NO TRAILERS ALLOWED.

RV/Bus Passes are available for purchase as a Season Pass or Single Game Pass.

Oversized Vehicles must enter through the Oversized Vehicle Entry Gate (Baldwin Gate) indicated on the back of the parking pass.

Vehicles that are shorter than 20 feet will not be permitted to park in the Oversized Vehicle Lot.

Permitted Items by O.co Coliseum:

Bags that are clear plastic, vinyl or PVC and do not exceed 12" x 6" x 12."

One-gallon clear plastic freezer bag (Ziploc bag or similar).

Small clutch bags, approximately the size of a hand, with or without a handle or strap can be taken into the stadium with one of the clear plastic bag options.

Food in clear plastic wrap.

Small handheld TV's and radios.

Binoculars.

Still cameras with lenses shorter than 6".

Blankets.

Rain ponchos.

Insulin and diabetic supplies.

Breast pump and supplies.

Helmets.

All patrons are subject to search. Bags that fit into boxes (12" x 6" x 12") located at each gate are acceptable; however, all items brought into the O.co Coliseum are subject to search. Refusal of any guest cooperation will result in non-admittance into the O.co Coliseum. Management is not responsible for items left behind at the gate or items lost, stolen or damaged.

Picnic Tables:

Picnic tables are available on the West Side 300 Level concourse of the O.co Coliseum. The picnic tables are available to all patrons to enjoy.

Press Gate:

Press with passes enter the O.co Coliseum through the North Pass gate, located in lot F. Press passes can be picked up at Will Call located on the Plaza. Press who pick up passes at Will Call may also enter at the Plaza Entry.

Projectiles, including frisbees, footballs and inflatable balls.

Any size pole or stick.

Umbrellas of any kind.

Artificial noisemakers of any kind.

Video cameras.

Still cameras with lenses longer than 6" and camera cases.

Binocular cases.

Laser pointers, computers and large radios.

Portable chairs.

Seat cushion with pockets

Scooters, bicycles, roller skates and skateboards.

Inappropriate attire or signage.

Non-service animals.

Strollers.

All patrons are subject to search. Bags that fit into boxes (12" x 6" x 12) located at each gate are acceptable; however, all items brought into the Coliseum are subject to search. Refusal of any guest cooperation will result in non-admittance into the Coliseum. Management is not responsible for items left behind at the gate or items lost, stolen or damaged. An exception will be made for medically necessary items after proper inspection at a gate designated for this purpose.

Public Transportation:

There are multiple public transportation options available to fans traveling to the O.co Coliseum.

Capitol Corridor: The Capitol Corridor train system runs from Sacramento to San Jose and stops at the Coliseum/ BART station for game day travel. Save 25% on your train travel by using code V587 - visit us by clicking here. Call 1-877-9-RIDECC for more information.

Ace Train:

BART: Access to Coliseum via Bay Area Rapid Transit (BART) is available by exiting at the Coliseum/Airport BART Station from the Fremont/Richmond line or Fremont/Daly City line. To get to the Coliseum from the BART Station, cross the bridge connecting the BART Station to the East Side of the stadium. For more information and an exact train schedule, BART can be contacted at (510) 464-6000 or online at www.bart.gov.

Bus: The following AC Transit bus lines drop off at the Coliseum BART Station on game day: 45, 46, 49, 56, 58, and 98. AC Transit can be contacted at (510) 891-4700 for additional details. Click here for more information.

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Radio:

KGMZ-FM 95.7 (The GAME) and KFRC-AM 1550 are the flagship radio stations for the Silver and Black. Join long-time Oakland Raiders play by play man Greg Papa and former Oakland Raiders Head Coach Tom Flores as they bring you the best in Oakland Raiders football throughout the season. Oakland Raiders games can also be heard in Spanish on KVVZ 105.7FM (San Francisco) and KVVF 100.7FM (San Jose). Click here for a full list of radio listings.

Raiderettes:

The Raider Image:

Find your nearest Raider Image location for the best selection of official Oakland Raiders merchandise by using the Store Locator Shop online at Raiders.com/shop

Oakland Raiders merchandise is also available on game day at locations throughout the O.co Coliseum (see merchandise).

Raider Rookie Zone:

On game day, The Oakland Raiders host an interactive area allowing young fans to participate in a variety of family focused activities. The Raider Rookie Zone is located on the East Side of the O.co Coliseum at the North entrance to the East Side Club behind section 234.

All sales are final, including but not limited to Season Tickets, Half Season plans, Group Tickets, 3-Game plans, Single Game Tickets and Deposits.

Restrooms:

Women's Restroom locations within the O.co Coliseum:

200 Level concourse: 208, 210, 219, 224, 226, 238 & 246 in the East Side Club, and 215 in the West Side Club.

300 Level concourse: 315, 319.

Men's Restroom locations within the O.co Coliseum:

100 Level concourse: 103, 110, 124, 131, 138, 139, 146, 147.

200 Level concourse: 206, 210, 220, 224, 228, 237 & 247 in the East Side Club, and 215 in the West Side Club.

300 Level concourse: 314, 320.

RV Parking:

The RV parking lot is located in lot B and can be accessed through the Baldwin Street entrance. RV passes are available for purchase by Season Ticket Holders based on availability. For more information, please contact The Oakland Raiders Ticket Office at 1-800-RAIDERS. RV Bus passes are $75 per game.

Season Tickets are available in a number of locations and price ranges. Call 1-800-RAIDERS to speak with an Oakland Raiders Ticket Sales Representative about securing Season Tickets.

Security Offices:

O.co Security Offices are located at section 148 (gate D) and at section 127 (gate B) on the 100 Level concourse. Offices open 30 minutes prior to Coliseum gate openings and remain open for one hour after the game ends.

In our commitment to providing fans a game day environment that is safe and enjoyable The Oakland Raiders are currently working on new technology that will allow you to easily and anonymously "text" any game day issue to the security command center. The appropriate O.co Coliseum personnel will be immediately dispatched to your location to resolve the concern.

To report any conduct concerns on gameday, text your message and location to (510) 500-8787. Stadium Personnel will confirm your message and respond as appropriate. Contact our Ticket Service Department at 1-800-RAIDERS to report concerns and share additional feedback.

*Standard text messaging rates apply.

Single Game Tickets:

Season Ticket Holders can contact the Oakland Raiders Ticket Office directly or visit Oakland Raiders Customer Accommodations on game day to purchase additional tickets. Fans without Season Ticket Accounts can purchase single game tickets from the following:

Smoking:

Smoking anywhere in the O.co Coliseum is prohibited by the Oakland Municipal code. This includes the use of electronic cigarettes and vaporizers.

Stadium Facts:

Designed by: the architectural firm of Skidmore, Owings, and Merrill.General contractor: Guy F. Atkinson Company.Groundbreaking: April 15, 1964.Renovations: started October of 1995; completed September 1996.First Event: Raiders vs. Kansas City Chiefs on September 18, 1966.Parking: 9,600 car and 300 bus parking spots.Seating for Football: 53,252Suites: 143 plus the Hall of Fame Suite.

Stadium Maintenance:

The Oakland Raiders strive to provide all fans with an enjoyable game day experience. If any expectations are not met, The Oakland Raiders want to know. Please contact your Client Services Representative at 1-800-RAIDERS following any Oakland Raiders home game to report O.co Coliseum maintenance concerns. Although the Oakland Raiders do not control O.co Coliseum maintenance, the Oakland Raiders will work with O.co Coliseum management and make every effort to have your issue resolved by the next Oakland Raiders home game.

Stadium Misconduct:

We want all fans to enjoy the action and excitement of Oakland Raiders football. We expect all who enter the O.co Coliseum and surrounding parking lots to adhere to the Fan Code of Conduct. If you observe behavior that violates the Code of Conduct, please notify O.co Coliseum personnel immediately (ex: security personnel, law enforcement, ushers, parking lot attendants, ticket takers, etc...).

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Tailgating:

Help make the O.co Coliseum and parking lots an enjoyable environment for all fans, guests, and tailgaters by observing these guidelines:

The Oakland Raiders Fan Code of Conduct will be enforced in all parking lots.

Overnight parking is prohibited by law enforcement.

Line-up for early arriving vehicles will begin 7 hours prior to kickoff.

By Oakland City Ordinance, all DJ set-ups, bands, performances, and amplified noise or music is prohibited. Violations of this policy may result in confiscation of equipment by law enforcement and/or citations.

Bills larger than $20.00 will not be accepted. O.co Coliseum controlled parking lots accept cash and credit cards (Visa, Mastercard, American Express and Discover cards) for parking fees at Oakland Raiders home games with the exception of G, H, and Baldwin gates.

A limited number of season parking passes are available for purchase by Season Ticket Holders with a minimum number of Season or Club tickets. Call 1-800-RAIDERS to purchase.

Oversized vehicles are more than 20 feet long, including RVs, buses, and trailers. Oversized vehicle parking passes must be purchased in advance from the Oakland Raiders Ticket Office. Call 1-800-RAIDERS. There is a designated Oversized Vehicle Lot in lot B on the South Side of the Coliseum.

Limousine parking must be purchased in advanced from the Raiders Ticket Office.

Lewd and/or disruptive behavior in parking lots will not be tolerated.

The O.co Coliseum parking lot will close to the following activities immediately after kick off:

• Consumption or preparation of food or beverages• Use of televisions, computers or other devices to view or project broadcasts or video of any kind

Those participating in these activities are subject to ejection from the parking lot, revocation of game tickets, citation and/or arrest for trespassing.

Parking Passes

Parking passes are only valid for the purpose of parking a vehicle.

Parking passes do not entitle the pass holder to occupy a parking space for any reason, other than to park a vehicle.

Parking passes can only be used for the lot designated on the pass.

Parking passes cannot be replaced if lost, stolen or destroyed.

Refunds will not be issued for lost, stolen, destroyed or unused parking passes.

Pass holders must enter through the designated Lot Entry Gate indicated on the back of the parking pass. Pass holders who fail to enter through the designated Lot Entry Gate will be redirected to the correct gate.

Prepaid parking pass sales are cut-off 48 hours prior to each home game. The ability to manage parking passes on your My Raiders Account will also cut-off 48 hours prior to each home game. Cut-off times subject to change for non-Sunday games. Please contact your client services representative for further details.

ADA & Accessible Parking

Accessible parking is available in lots A, B, C and D of the O.co Coliseum on a first-come, first-served basis.

All accessible parking spaces require a valid ADA placard or plate along with government issued identification card.

Courtesy Shuttles are available to assist you in getting from the parking lot to the stadium entry gates.

Taxi Services:

Television:

Silver and Black Productions

Silver and Black Productions, the Emmy® Award winning in-house television production operation provides viewers with innovative, cutting edge and behind-the-scenes content devoted solely to The Oakland Raiders. All programs air in the Bay Area as well as in additional television outlets throughout California and Hawaii. These shows feature the personalities that make up the NFL's most dynamic organization. The Silver and Black Show, The Raiders Report, and daily coverage of the team distributed to Raiders.com, are all produced in high-definition by the Raiders own Silver and Black Productions, located within the Raiders 100,000 square foot Alameda facility.

The Silver and Black Show

The Silver and Black Show is a 30-minute program hosted by Greg Papa and Raiders two-time Super Bowl champion, Jim Plunkett. Entering its 16th season, the weekly program provides a comprehensive look ahead at the week's upcoming matchup through timely and topical analysis on both teams. Exclusive head coach and player interviews are supplemented by in-depth features on players past and present -- making it the preeminent source for weekly coverage of the NFL's most storied franchise, The Oakland Raiders.

The Raiders Report

In 2014, The Raiders Report boasts a brand new format featuring deep coverage of The Oakland Raiders, giving viewers an inside look of all things unique and interesting that make up the brand. Important moments for the franchise are captured in each 30-minute program through the lenses of Silver and Black Productions.

Raiders Postgame Live

Comcast SportsNet California is the proud home of The Oakland Raiders postgame live show. Immediately following every game, Raiders Postgame Live is the destination for the Raider Nation with a comprehensive one-hour coverage featuring game analysis, locker room interviews, plus Head Coach Dennis Allen's press conference in its entirety. The reporting for Raiders Postgame Live will be anchored from the network's state-of-the-art studio, 24-hour newsroom and HD production facilities in San Francisco, as well as a reporter from the site of the game.

Raiders Press Conference Live

Comcast SportsNet California's Raiders Press Conference Live returns for the 11th season with a one hour format. Raiders Press Conference Live broadcasts Head Coach Dennis Allen's weekly press conference from the Oakland Raiders' permanent practice facility in Alameda. News, notes, highlights and a statistical breakdown of the team help to supplement this program.

Text Messaging Service on Game Day:

GuestAssist is a text messaging system available to all fans in attendance at Oakland Raiders home games. Fans can now report game day issues or concerns, as well as call for assistance, in a fast and convenient way with their mobile device.

*Standard text messaging rates apply.

Ticket Exchange (NFL):

The NFL Ticket Exchange is the safest, most secure place to sell your Oakland Raiders tickets to other fans and buy additional Oakland Raiders tickets from other fans. With NFL Ticket Exchange, each ticket originating from a Season Ticket Holder can be tracked by the Oakland Raiders Ticket Office to ensure the best possible customer experience and security. Please note that prices may exceed face value on the NFL Ticket Exchange.

Ticket Forwarding:

Ticket Forwarding allows Season Ticket Holders to email their tickets to friends, family or clients if they can't attend a game. Simply log in to My Raiders Account and select the ticket or group of tickets you wish to send, enter the recipient's information and select "Forward." This innovative technology is complimentary to Season Ticket Holders.

Ticket Packages:

The Oakland Raiders offer multiple ticket packages to accommodate our fans ticketing needs. Whether you want to enjoy a full season of hard hitting action, or enjoy a game with a group of family and friends, The Oakland Raiders are sure to have something that's right just for you.

Ticket Purchase Process:

If you are interested in Season, Group, or Suite Tickets, call 1-800-RAIDERS and a Ticket Sales Representative will answer your questions. Our professional representatives will help you find the seats that meet your needs and fit within your budget. After you have secured your seats with a deposit towards your tickets, your representative will follow up to assist in any way prior to the day your tickets arrive in late Summer.

Your personal Season Ticket Service Representative will be available throughout the season and will guide you through the renewal process the following calendar year. Single Game Tickets are available for purchase at all Raider Image Locations or online at Ticketmaster.com.

Ticket Refund Policy:

All sales are final.

Ticket Services/ Raiders Game Day Box Office:

The Season Ticket Services Office is located next to will call at the Arena Box Office.

Text Messaging Service on Game Day:

To report any conduct concerns on gameday, text your message and location to (510) 500-8787. Stadium Personnel will confirm your message and respond as appropriate. Contact our Ticket Service Department at 1-800-RAIDERS to report concerns and share additional feedback.

*Standard text messaging rates apply.

Ticketmaster:

Individual game tickets and ticket packages can be purchased through Ticketmaster at Ticketmaster.com or by calling (510) 625-8497. If you encounter problems, or you lose your Ticketmaster tickets, please contact Ticketmaster directly or go to the box office for assistance on game day.

Transfer Agreement Form:

To transfer ownership of any of your current Season Tickets, please complete the form included in your renewal packet and return to: Oakland Raiders Ticket Office/ Transfers, 1220 Harbor Bay Parkway, Alameda, CA 94502 or fax to (510) 864-5025, Attn: Transfers. For accurate and timely transferring of tickets, please fill out this form legibly and in its entirety. Both parties will be notified of completed transfer through a confirmation email. Please contact your personal Client Services Manager with questions you may have at 1-800-RAIDERS.

Yellow Express Cab: (510) 548-8000

Capitol Corridor Train: 1-877-9-RIDECC and refer to code: V587 for 25% discount on travel to Raiders home games or click here.

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VIP Will Call:

The VIP Will Call window is available to Suite Holders and specific VIP's on game day for ticket drop off and pickup. VIP Will Call is located at the ORACLE Arena Box Office, opening five hours prior to kick off and closing at the end of each game.

Guests must show photo identification at VIP Will Call in order to pick up tickets. The photo identification must match the name that the tickets are left under for VIP Will Call to release the tickets. If you are not the person whose name the tickets are left under, you must have a copy of that person's photo identification with a note stating that they release the tickets to you for the game, with their signature.

For any further ticket information, please contact The Oakland Raiders Ticket Office at 1-800-RAIDERS.

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Will Call:

Will Call is located at the ORACLE Arena Box Office, opening five hours prior to kickoff and closing at the end of halftime.

Guests must show photo identification at Will Call in order to pick up tickets. The name on the photo identification must match the name under which the tickets are left for Will Call to release the tickets. Will Call is the only place a guest may leave tickets to be picked up by another guest.

If you are not the person whose name the tickets are left under, you must have a copy of that person's photo identification with a note stating that they release the tickets to you for the game, with their signature. For any further ticket information, please contact The Oakland Raiders Ticket Office at 1-800-RAIDERS. (See VIP Will Call for suite tickets)