Claims

When It Comes to Superior Claims Service, We Deliver.

You can tell a lot about an insurance company by the way they handle claims.

At Amerisure, it starts with a commitment to be your advocate. When you need it most, your Amerisure claims professional is there, every step of the way, starting from the moment the claim is submitted.

OUR SUPERIOR SERVICE IS SECOND TO NONE

Many insurance companies talk about great service, but we live it. Collaboration, integrity and a passion to serve are woven into the fabric of our culture and 100-year history. We are professional individuals who do the right thing, all the time.

The foundation of our superior claims service is our Advocate ClaimsService® program. Throughout the process of collecting and exchanging key information with your employee, supervisors, medical staff and witnesses, our claims professionals complete the picture and efficiently move everyone toward the best possible resolution. Claims are handled efficiently and with accuracy you can trust.

CLAIMS SERVICE THAT’S CUSTOMIZED TO YOU

Amerisure provides policyholders with a level of value-added and proactive service that is second to none.

We work with you to identify your business’s needs to deliver meaningful results. You can expect key information when you need it and the way you need it; whether by email, through phone calls or on-site visits. Our claims service is a differentiator in the marketplace.

“Amerisure’s Senior Claims Adjuster worked with one of our insureds during the initial phase of handling of his Workers’ Compensation claim. He indicated that she was quick in her response, professional and sharp in addressing his concerns and question, and he greatly appreciated the manner in which she took care of him. It is not often that an injured employee voices a positive comment regarding the interaction with an insurance company representative.” Policyholder

“All of Amerisure’s Claim Adjusters are friendly and quick to answer any questions we may have. The online claim reporting service provides an easy way to report new claims, and allows for quick turnaround in receiving a claim number.” Partner Agency

“Amerisure’s focus on customer service is unlike anything I’ve ever experienced. For example, I can depend on their claims and loss control people to do business in the way I want it done for my clients. They’re transparent, knowledgeable and very responsive.” Partner Agency

“My Amerisure Field Claims Specialist has been just super exceptional from the very beginning. My husband had an accident at work, and we could not seem to find a doctor that would care for him and accept Workers’ Compensation Insurance. The Field Claims Specialist went out of his way to find a Urologist that would take care of him. He was like a guardian angel during such a scary and difficult time. I do not know what we would have done without him in our corner. Thank you very much Amerisure for having him on your team.” Policyholder

“All of Amerisure’s Claim Adjusters are friendly and quick to answer any questions we may have. The online claim reporting service provides an easy way to report new claims, and allows for quick turnaround in receiving a claim number.” Partner Agency