Strongvpn.com constantly checks to make sure servers are not overloaded.

StrongVPN.com will not overload our servers with accounts. All servers have set number of accounts, and when
they have been used, that server becomes unavailable.

If you do suffer from slow speed, please consider that the following factors will also effect your VPN speed.

The speed of your computer, if it's overloaded everything is slower.

The speed of your own Internet connection.

The speed of your ISP routes to the vpn server.

1.) Make sure you are connected to the closest location possible for your desired
country
Make sure you are connected to the fastest VPN server for your location. For example, if you are in China
and wanting a USA IP, make sure you are connected to our San Francisco servers as compared to New York. San
Francisco is closer and faster for you. On our Speed Test page here you will
find all the VPN servers listed by Package Availability and location. Go through the speed tests to find the
best speed for you.
Once you find the fastest location you can login to the Customer area and perform a "server switch" to that
particular location. The customer area is located here: http://strongvpn.com in
the upper right hand corner is our login for the customer area.

2.) Make sure you have tried all available networks for your closest city
Sometimes the connection between you and the VPN server can suffer some quality problems. These are networks
that are between you and StrongVPN, we have no direct control over these networks. In many of our popular
location (like the West Coast of USA) we have several networks to choose from.

Ideal United States VPN Server locations

3.) Speed Test Not Always Accurate -
We have several locations and sometimes the speed tests are not the most accurate method to determine your
ideal location. You can try switching to a server that had a slow speed test to see if your connection speed
improves.

5.) Analyze your route to the VPN server with Software - We recommend Visual Route to do
this.
They have a free version available at http://www.visualroute.com/download.html
This software will show you all the "hopsThe intermediate connection in a string of connections connecting
you to a location on the Internet. The more hops the longer it takes usually." between you and the VPN
server. Please make sure to run this while NOT connected to the VPN.

Here is a example screen image of a good "route"

Here is a example of a problem route, note the particular Hop with a high ping. This location is causing the
VPN to slow and would not be a ideal choice at this time.

6.) Possible Weather and Other Problems -
Keep in mind that the Internet speed is always changing. Recently a storm in Taiwan caused several
underwater lines to severe and this intern caused horrible.

Internet Speeds for all in Asia connecting to any sites in the USA. At this time it was much better to go
through a European VPN server until those cables were repaired.

8.) Maybe its StrongVPN? - A final note is we would like to let you know we do monitor our
servers.

There is of course the chance the server you are on is overloaded, or the network having problems. We are
available 24x7 on Live Chat Support if you would like to check with us to see if your particular preferred
server is having a issue. We are dedicated to providing you the best possible support and appreciate your
business. Your feedback is welcomed.

9.) If you are connecting just over Wireless, check your channel - If you are losing a
significant amount of speed on your VPN it may be worth checking to see if you are running full speed on
your wireless connection. The default channels on most router models is 6, and everyone in your location is
probably using that same channel. Going into the Admin page of your router and changing it to a different
channel can have a great improvement on the performance of your network. This
page describes below how to change your router channels and some good software for analyzing Wifi
networks nearby.