“It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.” ~Henry Ford

“While your poor performers may need more training, more structure, and more coaching, your best performers need more recognition, praise and team-building.” ~from The Manager’s Diary: Thinking Outside the Cubicle

“Be clear about your goal but be flexible about the process of achieving it.” ~ Brian Tracy

“Lead and inspire people. Don’t try to manage and manipulate people. Inventories can be managed but people must be lead.” Ross Perot

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