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Induction Loop Necklace
Suitable for persons wearing a hearing aid, the induction loop necklace is worn around the neck. Whilst wearing the necklace, switch your hearing aid to the 'T' setting and the sound is amplified. The necklace has an adjustable volume control.

Headset
This device amplifies sound through ear-pieces similar to regular headphones. Suitable for persons without a hearing aid.

To access the infrared system please request receiving equipment from Box Office on the day of the show. We do ask that these be returned after the show to a member of our Front of House staff.

Guide, hearing and other working dogs are welcome in all parts of the theatre. If you wish to bring your guide or hearing dog to the theatre, please advise the Box Office when booking your tickets. Your dog is welcome to sit with you in the auditorium however please note that some shows include special effects, e.g. strobe lighting, smoke, pyrotechnics and loud bangs. Alternatively we can organise for a member of staff to care for your dog during the performance and to provide them with some drinking water.

There are public toilet facilities on the ground floor of stalls. There are separate, fully accessible, male and female facilities here. We also have a shared toilet cubicle next to the easy access entrance door.

Directions

By Car

We recommend The Mailbox’s secure award-winning car
park, just 5 minutes walk away, for Sat Navs enter postcode B1 1RD . New
Alexandra Theatre customers get an exclusive discounted car parking rate of £6
for 6 hours, saving £4. Take your Chip Coin along with your show ticket to the
concierge desk, in the front foyer of the Suffolk Street Queensway theatre
entrance at any stage during your visit to get the discount applied to your
Chip Coin.

The NCP New Street Car Park is less than a minute
away from the New Alexandra Theatre, for sat navs postcode is B5 4AN and NCP
offer a pre-paid parking voucher for theatre customers. Simply visit our
concierge desk at any stage during your visit to pay a £6 discounted parking
rate and eliminate the need to queue for the pay machine at the end of the
show. Terms and Conditions apply and vouchers are non refundable.

By Train

Inter City services run from all major towns and cities, including hourly services from London, into Birmingham New Street, which is situated just a 3 minute walk to the Theatre.

For more information call National Rail Enquiries on 08457 484950 or visit National Rail.

By Bus

Most city buses stop within 5 minutes walk from the theatre. For further details on timetables call Travelline on 0871 200 22 33 (landline calls charged at 10p per minute) or online via Network West Midlands.

Stage Door / Admin:* 0121 230 9070 *please note it is not possible to assistwith bookings on this number

Box Office Opening Hours

The box office is open from 10am - 6pm on Mon - Sat. On show nights box office will close 15 mins after show starts.

Road Closures

Please note that Hill Street in the city centre will be operating a one way system from to allow for essential progress with the final stages of the Birmingham New Street station redevelopment.

The road will be closed to traffic travelling from the Navigation Street junction to Hinckley Street until the station opens in September. The road will remain open to traffic travelling in the opposite direction and a signed diversion, via Suffolk Street Queensway, will be in place to minimize disruption as much as possible.

Please allow extra time with your journeys and check local traffic reports before traveling. The completion of Grand Central and Birmingham New Street station will conclude September 2015

For further information on the redevelopment visit www.newstreetnewstart.co.uk or call Network Rail’s 24 hour national helpline on 03457 114141.