The Educational Psychology Service helpline provides parents and carers with direct telephone access to a qualified Educational Psychologist who will listen to their concerns and ideas, and help them find a positive way forward.

Who is it for?

†It is for parents and carers of Essex children and young people up to the age of 19, who have concerns about their childrenís education or development.

Things to be aware of

The helpline is confidential and personal details will not be recorded and nor will information be passed onto other sources

It is staffed by qualified educational psychologists who listen to parentís concerns and work with them to find a positive way forward

A call is a discrete piece of work with no follow up required from the operator