Team4power.com -
a professional MMO Gaming team which is made up of a large number of great gamers.

FAQ

Price

What is the currency on our prices?

All products and services on this site are shown in US dollars

Process

We use a site called team4power.com. This site offers a wide selection of game sets and powerleveling service for you to shop from.The shopping process is done in a simple and yet effective manner. It is tailored for easy use for advanced and first time users

Step 1 - Place your order

Select the items you prefer and click on the 'buy' button to add your item/service to your shopping cart. Please choose your favorite items and proper server for game currency, items and powerleveling.

Step 2 - Purchasing

Specify the items in the game you want to purchase by simply clicking on the 'buy' button, and then 'buy' other pieces you want to add if there is any other items or powerleveling services you wish to purchase. These will also be added to your shopping cart.

Step 3 - Check out

Please click on the 'contact us' button once you are satisfied with your shopping cart. Then we will check your ordernumber for you here. And make a note here for you, so the order can be started as soon as possible.

Step 4 - Payment

Please choose your desired payment method after you submit your character information. Then you may procedure to the last step by filling out the appropriate information upon payment options. Please wait after click on' submit order' till you get the reply email from us. A confirmation email will be sent to you with the Order ID, which helps you track your order status easily via our Live Chat, Email MSN Messager.

Payment

You can make payment by PayPal,paymentwall and Western Union.

How does the paymentwall works?How can I contact the paymentwall after paid?

What is PayPal and how does it work?

PayPal is one of the most widely accepted electronic payment services used today to move money reliably, instantly and safely between accounts worldwide.

After signing up for an account at www.paypal.com and proceeding through their easy verification processes, you may send money to your Paypal account from your bank account and begin to make purchases online from websites such as eBay, amazon.com and of course our website www.team4power.com.

If you would like to know more about how PayPal operates, please visit the official website www.paypal.com.

I want to pay by Western Union but do not know how to do it, can you help me?

Yes. It is very simple and fast to send your payment by Western Union (WU). The online payment at www.westernunion.com is only available in USA. Customers from outside of the USA can simply go to the nearest WU store and the agent will help you finish the payment quickly.

What should I do after sending out the payment by Western Union?

After completing your payment, please give us the following information via Live Chat:

1. Your MTCN (Money Control Transfer Number), purchase amount, full name, city, state or province, and country.
2. The name of the items on our web, the order number, the server name, character name and preferred pickup time, or the necessary leveling information for delivery. (if you leave the right info when you make the order, we can see it by the order number.)

Delivery

How is the delivery accomplished?

We will send you an email after we receive your money. And we will send you an email to tell you the raids time or the order start time. So you could know you paid successfully.

When can I expect delivery of my order from team4power.com?

Most time we can start your order in about 3-5 days. However there are multiple reasons that may affect the delivery, such as, the method of the payment, volume of the order and traffic condition of game servers, etc. For the delivery issues you can contact our 24/7 live chat service.

How do I track the status of an order?

Once you submit your order, you will receive an order confirmation email with Order ID through which you may track any team4power purchase. Our customer service representatives are ready to help our valued customers all over the world via Live Chat 24 hours a day, 7days a week.

In case you have been waiting for a really long time with no response, please check your contact email incase we have tried to reach you. Please feel free to contact us by any of the above methods provided.

Safety

How safe it is if I shop at team4power.com? Will my transaction be secure enough?

Absolutely. At team4power.com, our almost priority is ensuring that your personal and transaction information is secure and your privacy is respect. Accordingly, we have put a number of technological protections in place to help you fight the online shopping fraud.

Will my account get banned for buying sets or powerleveling?

No need to worry, we just take your account into the raids to finish the run to get the items. And the power levelers are all the best real players on the realms, the ip is very safe. We deal with large volume of deliveries every day and we have satisfied thousands of customers with our sincere service and professional manner. Our customers would not worry about the account banning as shopping at our website. Game players all over the world have legitimately purchased our stock without risk.

Refund Policy

Do you have any refund policy if I didn' t get delivered for my order?

Yes, we do. If we are failed to contact the customers or cant finish the order, the order will be hold and 100% purchase price will be promptly refunded.

IMPORTANT NOTE:

For some products, our customers have to refrain from logging into the game during the leveling processing. Failure on this rule will slow down the proceeding and lead to service delay. Customer who persistently logs in the game will no longer be eligible for a guaranteed refund.

How secure is your service? Is it safe if I release my account name and password to you?

Yes. At team4power, we take safeguarding your personal information very seriously. All staff members hold a profession standard in our service provided. We have developed strict policies to guarantee our customer's privacy. The only person can access your information is our teamleader. Once the raids are completed, We will advise you that the service has been completed and that you should change your password as a precaution.

Will using your services ban my account?

No. We have been selling items to hundreds of customers in wow games. Our customers have never been banned using our services.You just go into the raids with a team and get the items.

Will you start doing the raids after I paid? How can I track my order procedure?

Yes. We have the raids team working on many servers. We will check your account / character / items status first. The raids will be started in about 3-5 days.If there is no problem on your account and we will send you an email to tell you the raids time. You can contact us anywhere, anytime at your convenience by Live Chat or Email to check your procedures. 7 days a week. Note: We do our best to devote our energy and skills completing the service in time. However, by our customers' understanding, some factors may impact the processing. We are on the alert for all the conditions and will resume the order as soon as we can.

After I make the order is that possible for me to play?

Sure. We just need the play time when we do the raids. Just contact us by Live Chat to know if we finish the raids, so you can log on. One of the important issues we would like to remind you is that please do not login to your account while we are raiding your character. You may notify us by Live Chat to log out first before playing by yourself. Our reminder again: please notify us first if you wish to play at any time.

Do you deal with special orders? What if I want to order the power leveling or golds?
Yes, no problem. Please talk to our customer service via Live Chat. They will gladly help you place your order in particular.

WOW SETS

How is your items operated?

Our professional raids teams work in more than 50 servers ensuring.The best teams provide you with the best service possible. We take your role into the raids and get the items you ordered on our website.