Logan Merrick is the co-founder and Director of Buzinga, as well as one of Australia's most recognised entrepreneurs, keynote speakers, investors and mentors. His writing on startups, technology and mobile marketing has been featured in The Australian, Business Insider, Startup Smart, Smart Company, and more.

This is very timely Logan. In my case there’s been some confusion about proving revenue from day 1 which has resulted in zero uptake of the product. This article has been an eye-opener for me. Does offering a free service in the beginning for the sake of getting feedback make sense or should one still charge a small fee?

Logan Merrick

Hey Harshit,
I would be leaning towards offering your product for free initially, as we’re after sheer quantity and diversity of feedback before moving further with profitability. Depending on your cash flow, I understand for some startups this might not be possible but it’s what I’d recommend!
Does this answer your question?
Cheers, Logan.