Further review set for Big Spring VA

June 10, 2014

The West Texas VA Health Care System, headquartered in Big Spring, will receive further review as the result of an audit of all Veterans Health Administration facilities.

The audit, which studied various factors, including patient wait times for a variety of medical and mental health services at VA hospitals, concluded that Big Spring was among the VA facilities in need of further review.

Big Spring ranked low when the audit studied wait times for new and returning patients. About 8 percent of new patients requesting an appointment for services were forced to wait more than 30 days for an appointment, while established patients had to wait an average of 12 days for an appointment, one of the highest rates in the nation.