Pay As You Go key meter fraud

We all know that when something appears too good to be true, it often is. We've learnt of a doorstep fraud that offers cheap credit for your meter but will cost you more in the long run. We'd like to give you some information and advice on how to avoid being caught out.

How it works

Along with the other leading suppliers we've discovered a doorstep fraud. Someone will offer a top-up for your Pay As You Go key meter, usually at half the normal price.

These people are using master keys to offer you this top-up but the credit is never paid to us. This means that when we find customers that have used one of these keys, they will need to pay us for the energy they've used.

This means that they will be paying twice for their electricity, once to the fraudster and once to us.

SSE Electricity Limited is an appointed representative of SSE Home Services Limited. SSE Home Services Limited is authorised and regulated by the Financial Conduct Authority (FCA) under reference number 695476. You can check this on the Financial Services Register by visiting the FCA website.