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My XP operating system had plenty of restore points just a couple days ago or so, however System Restore displayed an error indicating that it did not have enough free space to complete the restore. After running the Advanced System Care 5 "Disk Clean" function (in an effort to address this,) all restore points were gone. This is why I was asking if it might be possible to recover this system restore data, which appears to have been removed courtesy of Advanced System Care 5.

Upon checking it now I have two restore points, one today, and one from yesterday. All prior restore points are gone.

How many restore points did you have previously... more than two? I assume you have not deleted them.

If the answer to post #20 question is yes, and the answer to post #29 question is more than two and I have not deleted, then something else is probably going on and Roy's previous advisement concerning the Malware Removal Section is very sound.

From post #20:

I also think you should look at the Malware removal section am i infected guidelines

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I am kind of in limbo between ASC5 and ASC ultimate, so cannot look at ASC5 right now... it sounds like you are describing the tool within the ASC5 toolbox though? Can you please confirm.

If it was the Toolbox cleaner then this may be pertinent....

If it is the Toolbox version it may resemble this:

Then here is the Disk Cleaner after clicking on it:

Here are my questions:

Sincerely,
-Mel
Live long and prosper!

P.S. Please be careful with the tools in the toolbox!!!! Especially the Cloned Files Finder!!! Please don't try to use the CFF blindly to try to free space on your hard drive as well. It appears the problem is being compounded at this point by running the wrong softwares and removing necessary things!!!

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Hi Andy
re your last post. however System Restore displayed an error indicating that it did not have enough free space to complete the restore..

minimum required for system restore 200mb

NOT enough room on disk, is NOT caused by ASC.

However this does not cover your original problem, BUT it is stopping the quick and easy fix
which as i said in an earlier post i believe relates to a registry fix which was performed when you used ASC

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At this point, even if enough space were created (perhaps by removing some large video files, etc.) and System Restore would run to completion... it still will not solve as the relevant restore points have been erased now.

SFC is another possibility, but will undoubtedly ask for the original installation medium.