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CarGurushttps://www.cargurus.com

Memory

Sep 23, 2017

They contacted me to tell me the One vehicle i was interested in had already
been sold. And it was still listed on CarGurus even several days after they
contacted me. They contacted me several more times trying to get me to
come look at other vehicles.

Breath of fresh air! Great dealership! I got an email back right away. Ross is so knowledgeable and helpful. He is definitely the "car guy" to know. Not pushy and very nice. We got an even better deal on a car that we didn't even know was out there because he listened and heard exactly what we needed and found us the perfect car for our needs. Easy from start to finish. Thanks Ross!

We had a wonderful experience at Williamsburg Honda/Hyundai! From quick and informative responses to emails and calls, to friendly and knowledgeable customer service, the process for buying our vehicle was smooth and easy. Thank you Stevie for getting the ball rolling and thank you to Jess and John for being so patient with great attitudes when we mnade it a late evening for you. We couldn't recommend them more!

Dealer contacted me immediately to inform me the car I was interested in had sold and they had only Tacoma models on their lot, which I already own and don't need. They were gracious and kindly, and professional.

They don't seem willing to negotiate price at all. Also, I inquired
about special financing offers and got a very unhelpful response
asking for lots of personal financial information. I will probably avoid
this dealership from now on.

Friendly people I didn't get handed off to a different person upon my arrival. The sales lady was very pleasant and didn't come off as pushy or one sided about my offer. We didn't close the deal I think I offered a fair market price for not having a trade in. I would return to do business if something becomes available while I am still looking. They were kind enough to let me see the car before it was detailed and ready for sale.

Training person helped me to find out good deal
Every time I had a question she went to manager or superviser ... More than 50 times...back and forth
I needed a patience but she needed it too
Anyway she continoues provided kindly service
I put a good dealer

The person I spoke to at the dealership was very friendly. When
I got to the lot (on a cold morning), he had the truck running and
warm. He greeted me by name when I walked in. Within a few
minutes, I was off on a test drive. While I ultimately wasn't
interested in this truck (I need a crew cab), I was very impressed
with the level of service I received.

A very pleasant experience. Anthony
and Jessie-Lee were great to work with
and fun people. John in finance also
has a wonderful personality. I can
recommend them, although they were
very busy and took quite awhile to do
everything. They are busy.

I called to see when I could test drive
this car, and they didn't even know it was
online. Told me it wasn't for sale it
needed a transmission??? I really was
interested in thus truck, had to settle for
a different one

I bought my new 2013 Hyundai Genesis R-Spec Coupe last
weekend. The whole process from test drive to finance was a
breeze. I had to leave my car there on Saturday so I could drive
my new coupe home to Ocean View in Norfolk. Sales Manager
Darnell Jones even offered to come pick me up on Sunday in
Ocean view on his off time so I could get my other car I had to
leave at the dealership.
They took care of me from start to finish, heck they even bought
me lunch while we were waiting for the finance guy to come in.
Darnell Jones and Jim Burke in sales made my first car buying
experience completely painless.
Outstanding experience, if you are in a market for a new Hyundai
its worth the drive.