SumTotal ToolBook has been a recognizable name in e-learning authoring since the application first appeared in 1990. During the last 23 years, we have consistently performed updates and expansions in keeping with the evolution of computing environments and the changing demands of e-learning applications. This focus on adaptability has
proved worthwhile, as ToolBook continues to be an industry standard for e-Learning.

Contacting Technical Support

Customers who have purchased a ToolBook Technical Support contract can contact Technical Support for assistance. You will be asked to provide your Technical Support ID Number when contacting ToolBook Support, please have this information available.
If you have a ToolBook Activation problem or question you may contact Technical Support even without a Support Contract.

Web Form

Depending on your needs, use one of the following two online forms to submit your details.

Request ToolBook Product Support
Send a technical issue to the ToolBook Support Team using our Web Form. You will receive a response from the Technical Support team within 24 business hours.