Mission Statement: To provide the citizens and firefighters of Memphis with safe and dependable fire equipment and water supplies.

The Apparatus Maintenance Service Bureau handles all work orders for Pumpers, Aerial Trucks, Ambulances and all support equipment on a daily basis. The work orders range from minor adjustments to complete overhauls and everything in between. There are approximately 120 pieces of firefighting apparatus with approximately 100 pieces of small engine equipment on the firefighting apparatus. There are also 41 ambulances, 6 Air Crash apparatus along with approximately 200 support vehicles.

Apparatus Maintenance Personnel are available 24 hours a day 365 days a year.