How to cancel Archives

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

If you attempt to cancel an Archives trial-membership or recurring membership, online, you may run into an error message that looks something like this “Oops, something went wrong”. Continuous error messages can be a frustrating and debilitating problem so using the Use Cancellation Form link above may guarantee a cancellation without any sort of stress.

If you have used PayPal to purchase the Archives membership it may be drastically easier to cancel on your own compared to the hassle of dealing with customer service. You may have to cancel through PayPal is you used it to purchase your membership.

Necessary information to have:

The login information for your Archives account

The login information for your PayPal account, only if you used PayPal to purchase the membership

Archives’ contact information

Canceling online:

Go to www.archives.com, at the top right click “Sign in”

Enter your login information and head to the “Membership Options” page

Request to cancel any future renewals

Be sure to make a follow up call or send a follow up email to make sure your membership has been cancelled successfully

*Note: This is where many people attempting to cancel their membership have run into the “Oops, something went wrong” error. If you encounter that error or any other problem then the next step is to contact customer service. Request that either your trial membership or current subscription be cancelled when you do. You are not required to give any reason for wanting your service canceled, but you can simply state “I cannot afford it” if you are asked. They may offer a discount to you, to keep you using the service, but stick with your original intent if you want the membership cancelled and ask for confirmation that it is indeed cancelled.