I can't see my phone to the laptop

Good evening,

I'm trying to connect my Ericsson M600i to my Acer 5100 but it won't show, i have all the disk instillation installed but i don't see anything in my computer even though my phone says the USB is connected. Any ideas? Are any restrictions in place that i can remove on my pc so that it shows, it won't even charge....

I have installed PC suite on my IBM thinkpad (R51) / XP SP2. When I connect m600i thru USB, it appears as "mass storage drive" and PC suite is reporting that the phone is not connected. But it appears as a USB drive (and it works fine) on My Computer.

Appreciate any help on fixing this.I have installed PC suite on my IBM thinkpad (R51) / XP SP2. When I connect m600i thru USB, it appears as "mass storage drive" and PC suite is reporting that the phone is not connected. But it appears as a USB drive (and it works fine) on My Computer.

1 Suggested Answer

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will give you the information that you need. Another owner of this phone had the same problem and they posted the way that they solved this problem. I hope that you can get it to work and please let me know if you need any additional help. Thank you and good luck.

It seems your phone is running out of memory. M600i comes with 60 to 80 MBs internal memory. The phone treats larger part of the memory as RAM. And UIQ3 the OS on this phone retains the applications in its RAM once it is opened till you go to Task manager and press exit program. Thus, phone has no other option but to restart to free some memory and show the above message. In your case as you've said the phone restarts after few seconds try this as soon as it starts and home screen appears:-

choose format/restore phone settings whichever applies to your phone enter the security code by default it is (12345). It will format the phone's internal memory which is also used as RAM in M600i. The error message "the phone was restarted to improve performance" appears when there is no more free memory left in the phone's internal memory. Try this and post the result.

Please help, I flushed my phone's GDFS file to my friend's M600i and it seems locked phone code and can not boot this phone. Do help me to get Master Reset key, the phone's information : IMEI:35931500-401250-5. thks !