BMW Repair in Orange – Coast Motor Werk

We opened our first shop in 2005 with the goal of providing a more favorable alternative to the dealership for BMWs and their owners. We wanted to reduce the cost, wait times, pressure, and overall hassle that so many Bimmer owners report from their dealership experiences.

Since 2005, we have grown by leaps and bounds, confirming our suspicion that BMW owners wanted (and deserved!) a better experience. We continue to grow and develop, constantly improving in order to better serve our customers and provide the Ultimate Experience for your Ultimate Driving Machine.

BMW Repair in Orange – Coast Motor Werk

Here’s how Coast Motor Werk provides the Ultimate BMW Experience:

1. Shorter wait times and better prices.

Something’s not right with your BMW, so you call your mechanic and the response you receive is, “Uh, we can get you in a week from Friday.” What?!

At Coast Motor Werk, we don’t want you driving your BMW if something’s wrong with it, because that can exacerbate the problem. Also, we know you need your car for the billion things you have to do, so we don’t want you having to go without your car a minute longer than possible.

We’ve structured our business to avoid inflated prices. You’ll definitely save money with CMW over the dealership – in some cases up to half the cost of the same services at the dealer! Not to mention the long-term savings of preserving the life of your precious BMW.

2. Master technicians.

At Coast Motor Werk, we have hand-picked all our technicians because of their high level of knowledge and experience, plus their genuine passion for BMWs. ALL our mechanics are Bimmer owners and enthusiasts just like you. They make it their life’s work to know every nut and bolt in your car.

3. Salaried employees.

Did you know most dealerships pay their employees on commission? So what? you may ask. As you probably know, commissioned employees make money based upon what they sell. So the more repairs and services the mechanic is able to sell to you, the more money he makes.

The result? Some questionable practices – pressuring the customer and trying to sell them on repairs they don’t really need. This also fosters a “looking out for numero uno” mindset among the technicians, because they are now in competition with one another for the sale.

Who suffers in this scenario? The customer, of course.

At CMW, we pay our technicians salary. We stress quality over quantity when it comes to repairs and services, and we encourage the technicians to work together on difficult or complex diagnostics and repairs to achieve the best outcome for the customer. Our goal is always to extend the life of your car, keeping you and your family safe and happy for many years to come.

4. Core values.

We take our commitment to our customers very seriously at CMW. Consequently, all our employees agree to adhere to the following core values: