Consumer feedback about Bear Lake Memorial Hospital

Went in for a poisonous spider bite. The staff and doctor were very attentive and quick. But more important, were genuine and natural, no corporate statements or B.S. When you’re rushing to Emergency you don’t consider choices, you just GO! But it’s nice that these people were so good.

If there was a word that conveyed bottomless depths of gratitude, coupled with inspiration, hope, and humility, I would be using it here. Doctor and Launa Campbell, and the entire nursing staff this last weekend were incredible. Having baby #4 I never could have anticipated that anything would go out of the ordinary for this labor. However that is far from the way it happened, and after a very slow, long and stalled labor they were still compassionate, and very patient with this tired, hormonal mama. They allowed me to decide what I felt was best for my unborn child and myself while presenting medical facts in a way that was tender but clear. After hours of stubborn exhaustion on my part I chose a Csection and Dr. Campbell and his team preformed flawlessly. At almost a week postpartum now I could not imagine that I would feel as good as I do, just having had a major surgery. The nurses the whole time were compassionate and caring and I will regard them as friends for years to come. This hospital took a girl who was jaded against Drs and hospitals in general and turned that all around. I will forever be grateful. �

#1 - I called front desk 8 days ago asking for an itemized accounting of the charges (on my insurance statement), lady said "I'll send it out today", I still haven't received it. #2 - My local pharmacist called Dr. Cranes office to renew my medication, Dr. Crane was "out of town" and his office apparently made no effort to have another Dr. renew this; pharmacy had to call again 7 days later.

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