Pennsylvania L&I Introduces a New, More Efficient System to Help Expedite UC... -- HARRISBURG, Pa., June 23, 2014 /PRNewswire-USNewswire/ --

Pennsylvania L&I Introduces a New, More Efficient System to Help Expedite UC Claims

HARRISBURG, Pa., June 23, 2014 /PRNewswire-USNewswire/ -- Department of Labor & Industry (L&I) is partnering with the United States Department of Labor (USDOL) to bring employers a solution to help businesses efficiently and accurately respond to unemployment compensation (UC) information requests and to speed the processing of claims.

Both systems are designed to meet the unique needs of businesses large and small. For employers and third party administrators (TPAs) that handle a large volume of UC information requests, SIDES provides an automated, computer-to-computer interface between employers' and TPAs' IT systems and state agency networks.

For employers with a limited number of UC claims, the SIDES E-Response website provides an easy and efficient way to respond to information requests from the state UC department.

"SIDES will also help protect the solvency of the UC Trust Fund by reducing overpayments," Sec. Hearthway said.

SIDES addresses two of the largest causes of UC overpayments: a lack of accurate information about employee separations and working while receiving UC benefits.

The state's UC system sends a request to a claimant's former employer to provide the reason for job separation, reducing unnecessary appeals by obtaining timely and accurate information and ensuring proper benefits payments.