Store Apprentice at Aldi

1. Please give an overview of your role and what this involves on a day-to-day basis:

7/10

My job title is a Store Apprentice. My daily tasks include: Marking off and working the delivery ensuring that all the stock is 100% rotated. Carding the store to keep up its appearance to customers. If there are spillages of any kind dealing with them fast but thoroughly. Doing inventory counts. Date checking flowers, eggs, bread, produce and chiller. Dealing with waste (out of date/damaged products). Hourly store walks to check if we are off sale on any products and if so dealing with them. Helping customer with inquiries such as where products are. Working on the tills, making sure to keep up customer service but also ensuring that my till speed hits the target (should be 1000 items per hour). Knowing the PLU codes for produce (such as 52 is the plu code for swede).

2. Have you learnt any new skills or developed existing skills?

7/10

I have developed a lot of new skills whist working for Aldi. Such as keeping up customer service both whilst on till or on the shop floor. Working in a fast paced environment. Getting tasks done in a certain amount of time and getting them done correctly. About the different products that Aldi sells and why they don't sell many known branded products. How to effectively mark off. How to operate the till. I have developed my quick cash calculations in order to give good fast customer service. I have developed the skills to complete refunds, returns forms, refusal forms and complaint forms.

3. To what extent do you enjoy your programme?

7/10

I do like working for Aldi. As a company they are brilliant to work for. They have great potential to beat other competitors. As long as you work hard and enjoy the job you have a secure place there. Personally I think that it would be nicer to be thanked more for the hard work you put in. But saying this we do get typed forms saying how hard we have worked and that they have noticed but it would be nice to hear it spoken once in a while.