I am an accomplished IT professional with over 10 years of experience. I have a well-rounded background of infrastructure management and services including networking, system administration, server administration, virtualization, cloud technologies, and IT help desk. I am currently working at Blue Apron. If you have a gig that you think I would be a good fit for please do not hesitate to contact me. I am always looking for my next adventure!

Designed and built out highly available VMware vSphere environments using VMware ESX. Environments
were built to host industrial control systems and platforms responsible for day to day operations in
fulfillment centers. Hardware included Dell PowerEdge R710 servers, Dell PowerVault MD1220i and
MD3860i SAN’s, and Juniper EX4550 switches.

Internal DNS

Built out an internal DNS system for Blue Apron. Prior to the implementation Blue Apron did not have
internal DNS and relied on IP addresses. I choose to use CentOS as the operating system, BIND as the DNS
server, and Chef coupled with Chef Server for configuration management and deployment. Internal DNS is
currently in use at all office locations with plans to setup another implementation to separate corporate
servers from plant servers.

Splunk & Centralized Logging

With our growing infrastructure and systems we needed a central logging endpoint that facilitated easy
searching, alerting, and scalability. Remote collectors were setup for network segments that do not have
an internal route to the main indexer This ensures all devices can log to Splunk in a secure manner (SSL).
All of our systems use Splunk for logging and with the use of simple keyword searches, regex statements,
and metrics we can easily create dashboards and alerts.

Lemur SSL Management

With our growing list of domains and systems, SSL certificate management was non existent. This was a
threat as we didn’t know what systems were using what certificate nor tracking expiration dates on those
certificates which could cause outages. With Lemur I was able to import all certificates (including expired),
setup expiration alerts, note the relationships between the system and the certificate. Having all the
certificates stored in a central repository we could easily delegate access to the teams that needed access
in order to secure their systems.

API Proxy

Some of the systems that we use do not allow for easy API integration due to technical limitations (OAuth,
package dependencies, and language limitations). To overcome these limitations, I created a restful API using Python and
Flask to act as a single API endpoint for all of the API’s we wish to interact with. Having a single API
endpoint allows us to easily tie in new services with minimal workflow complexity. The tool has
been adopted and being further developed by our DevOps team.

SSO Integration

Being a heavy consumer of SaaS services, we begin to face scaling issues with user management. I am currently in the process of tying our SaaS services into our identity management platforms for improved user exprience, easier user management, and greater secuirty.

Experience

2016-Present

Blue Apron

Senior System Administrator

Infrastructure Planning & Procurement – Plan and forecast infrastructure needs and growth as the company scales. Maintain and
retrofit existing systems and infrastructure to support day to day needs while new solutions are vetted and built out. Manage a
budget of $500k to purchase new hardware, software, and SaaS application suites.

Server Management – Manage and maintain servers that host business critical services such as Active Directory, DHCP,
hypervisors, and client imaging systems. These services are built on Windows, Linux, and Mac OS X infrastructure.

Mac OS X Imaging & Management – Develop OS X images that are deployed across the company which include standardized
security settings and default software offerings. Develop imaging scripts and tools to satisfy the company’s growing OS X needs
and security concerns. Evaluate and implement Mac OS X management solutions to make client support more efficient and secure.

IT Development – Create web-based tools using LAMP and IIS technologies to assist help desk personal and engineers. Experience
with Bash, PowerShell, and Python in creating scripts and tools for the automation of repetitive tasks.

Help Desk – Assist thousands of users in multiple remote office locations with various IT related requests. Experience with
Spiceworks, LiveTime, and ServiceNow ticketing systems.

User Administration – Setup new user accounts and permissions for new employees and contractors.

Remote IT Support – Travel to remote offices to assess and address IT related needs and issues. This ranges from simple hardware
tickets to infrastructure decommissioning and build out.

Process Management – Develop processes and procedures for handling various tasks and projects such as new hire on boarding,
infrastructure decommissioning, inventory control practices, and user device policies.