Description

Peace of mind just got a lot easier with AT&T Secure Family.
Take your family’s safety to the next level. Know where your kids are, control their screen time and manage what they access and buy online.
AT&T Secure Family Plus delivers parents peace of mind:
• Location Tracking – Track a family member on an interactive map.
• Arrival/Departure Alerts – Receive an alert when your child enters or leaves a location (home, school, etc.).
• Pause Internet – Limit Online distractions (time for homework, time for bed).
• Filter & Block Content – Filter or block Apps and Online content based on age appropriate settings.
• App Purchase Block – Block your child’s ability to make App purchases.
AT&T Secure Family Plus is free for the first 30 days. After the first 30 days, you will be billed $7.99 each month for up to 10 lines. Service auto renews every 30 days unless cancelled.
Easy Setup and Pairing for Parents:
Solution requires pairing with AT&T Secure Family Companion, a free app+ that must be downloaded to the child’s device.
With your child’s device in hand:
Step 1 Send an invite text from your AT&T Secure Family app on your phone to your child’s phone.
Step 2 Open the text on your child’s phone and tap the link.
Step 3 Tap the AT&T Secure Family Companion download button and follow the instructions that appear on your child’s phone screen
+ AT&T Secure Family Companion can be found in the App Store and only works with the purchase of AT&T Secure Family Plus which is $7.99/month.
Other important information about AT&T Secure Family:
− After first 30 days, $7.99/mo. will be charged to your iTunes account. Subscription will automatically renew each month unless auto-renew is turned off at least 24 hours before the end of the current month’s billing period.
− To view, modify or cancel your subscription, go to account settings in iTunes. No cancellation of the current month’s subscription is allowed. No refunds or credits for partial subscriptions terms. App requires iOS v. 10 or higher
− AT&T Secure Family Companion is not compatible with AT&T Mobile Security Plus. If you wish to continue with the purchase, you must either remove AT&T Mobile Security Plus from your iTunes account or downgrade to AT&T Mobile Security Basic before adding AT&T Secure Family Companion to your child’s device. To cancel your subscription, go to account settings in iTunes. No cancellation of the current month’s subscription is allowed. No refunds or credits for partial subscriptions terms.
− This service is available to AT&T postpaid wireless customers. Secure Family and Companion app users must be on the same account. Only authorized app users have permission to locate a family member.
− Note: Continued use of GPS running in the background can dramatically reduce battery life.
− Availability, timeliness or accuracy of location is not guaranteed. Coverage not available in all areas. The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: att.com/privacypolicy. View the AT&T Secure Family website at att.com/securefamily

Screenshots

Reviews

Horrible. A giant step down fm Smart Limits

1

By vxc961

Well, in the war with my 18yo over many things, AT&T just gave him the win. With smart limits We could turn off internet as a lever, to get him to call us from college, fill out financial forms, or kill internet for days or weeks when finding he'd done things not suitable for those under 21 or those honoring federal law.
With this app, he’s required to pair it from his phone! He says “no”, and my wife isn’t willing to shut off service (worried we will never hear fm him).
Smart Limits let us have some consequences for a challenging teenager, but this app is a total step down. Very frustrating and I hope my marriage survives.

Pathetic

1

By ACHeart

Smart Limits was fantastic. I do not understand why att would do this but it’s useless. Your kid can delete it or turn it off and smart limits did not require you to load apps or anything on your kids phone. I’ve been an att customer going all the way back to when it was bellsouth 30 years ago, then Cingular , now this. Doing this hurt my mentally ill daughter because I could not find her. It’s been 2 weeks and no one has heard a peep and she’s still missing and on registery Thanks a lot att.

USELESS/WASTE OF YOUR TIME!

1

By Aashleyy

What was the point of taking away Smart limits just to install a useless app that doesn’t even do half of the things that smart limits was doing...big mistake getting rid of Smart Limits!!!!! DO NOT WASTE YOUR TIME ON THIS APP!!!!!!!!!

Worse app

1

By She1234

I loved Smart Limits. And when they upgrade to this app I was disappointed. The locating feature is not accurate. Because when my son was his room, this app told me he was far away from our home. Not worth paying extra to an app that is not accurate. I loved smart limits because I could block numbers and this app does not let me control this. BRING SMART LIMITS BACK PLEASE.

Secure Family App

1

By Toyotacamry6

I previously had smart limits on my sons phones but of course that app no longer available! So I purchased Secure Family app which is no use to me due to the fact this new app does not have blocking capability on Att phones for phone numbers

Absolutely Useless!!

1

By Car done

App acts like I am a new subscriber every time I open it. Then when I sign in it tells me I am already a subscriber but the app will not open. I can uninstall then reinstall and it will work one time. Also you can only have one parent registered and it will not allow more than one phone to sign in at a time. Don’t waste your time with this one!

Terrible app.

1

By DreamBig19(me)

GPS is completely wrong. It had my daughter in the inner city, and I grounded her. Then it happened again in a different location but I was with her so I know it was wrong. Can’t block numbers anymore with the no app. The app stops working after a few weeks and you have to re-pair the devices. It’s just horrible. At&t you should NEVER of decommissioned the old app before testing out and debugging the new app. Horrible engineering process (and I’m a computer engineer so I know a few things about releases). I’ve given this app months to update, nothing.

Worst thing AT&T ever developed

1

By Fcbook76

Bring back smart limits. This app while less expensive isn’t worth even $.02. Its features are very limited and easily bypassed

New and improved is anything but

2

By pikeeta

I had the original AT&T family mapping and was happy with it. Then received the news that it was changing and improving and would cost $2 less. I would rather the pay the $2 extra and go back to the original that actually worked. This mapping is terrible and inaccurate and the system is usually confused. It has history under my child that he was located somewhere “today” at 2:40 pm but it’s only 9:40 am.
Aside from those inaccuracies the actual locations are also inaccurate or non functional. Like I said, the original worked so much better!

Doesn’t work, waste of money

1

By Hyde91942

I used to have the Smart limits app with AT&T and it was great! This app replaced Smart limits and it is garbage.