Privacy policy

Our Commitment To Your Privacy:

Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected:

As part of the order process, the following information is collected from shoppers:

NameShipping/Billing AddressEmail addressPhone number

We do not collect credit/debit card information - all credit/debit card information is collected and securely stored by Paypal or Stripe - the industry leaders in online commerce.

How That Information Is Used:

The customer information we collect (name, address, email, and phone number) is used by our company to fill orders, to contact buyers if they have questions, or to send occasional emails with special offers.

Our Commitment To The Security of Your Data:

The security of the information we collect (names, addresses, emails, and phone numbers) is important to us. Customer information is stored safely on secured networks. Our company networks use constantly updated security software and database encryption.

Image Upload Terms

Please do not upload any copyrighted photos or photos you do not have permission to use. We will not print any copyrighted images or text. We will not print any obscene, pornographic, offensive, indecent, inflammatory, libelous, hateful images or text. It is the responsibility of the customer to ensure they have permission to use the uploaded photo, and Soldiers and Commanders is not responsible for any damages caused by the printing of photos that the customer did not have permission to print. Text and photos uploaded should relate to the product the customer is ordering, and we reserve the right not to print items which do not relate to the product or the template provided. We reserve the right not to print photos which do not meet the resolution required to print on the ordered product. We also reserve the right to not print photos which cannot be properly cropped for the template given. If a photo cannot be printed the customer will be notified and will receive a full refund of the product ordered or store credit for the amount ordered. Once a product goes to printing refunds will NOT be given for custom photo and text products. Photos will be stored using encryption and will deleted as soon as the order is completed.