What would Google do?

A manual for survival and success that asks the most important question today's leaders, in any industry, can ask themselves: What would Google do? To demonstrate how to emulate Google, Jarvis lays out his laws of what he calls "the new Google century," including such insights as: Think distributed; Become a platform; Join the post-scarcity, open-source, gift economy; The middleman has died; Your worst customers are your best friends and your best customers are your partners; Do what you do best and link to the rest; Get out of the way; Make mistakes well; and more. He applies these principles not just to emerging technologies and the Internet, but to other industries--telecommunications, airlines, television, government, healthcare, education, journalism, and, yes, book publishing--showing ultimately what the world would look like if Google ran it. The result will change the way readers ask questions and solve problems.--From publisher description.Leer más

Google rules --
New Relationship. Give the people control and we will use it --
Dell hell --
Your worst customer is your best friend --
Your best customer is your partner --
New Architecture. The link changes everything --
Do what you do best and link to the rest --
Join a network --
Be a platform --
Think distributed --
New Publicness. If you're not searchable, you won't be found --
Everybody needs Googlejuice --
Life is public, so is business --
Your customers are your ad agency --
New Society. Elegant organization --
New Economy. Small is the new big --
The post-scarcity economy --
Join the open-source, gift economy --
The mass market is dead; long live the mass of niches --
Google commodifies everything --
Welcome to the Google economy --
New Business Reality. Atoms are a drag --
Middlemen are doomed --
Free is a business model --
Decide what business you're in --
New Attitude. There is an inverse relationship between control and trust --
Trust the people --
Listen --
New Ethic. Make mistakes well --
Life is a beta --
Be honest --
Be transparent --
Collaborate --
Don't be evil --
New Speed. Answers are instantaneous --
Life is live --
Mobs form in a flash --
New Imperatives. Beware the cash cow in the coal mine --
Encourage, enable, and protect innovation --
Simplify, simplify --
Get out of the way --
If Google ruled the world --
Media. The Google Times: newspapers, post-paper --
Googlewood: entertainment, opened up --
GoogleCollins: killing the book to save it --
Advertising. And now, a word from Google's sponsors. --
Retail --
Google eats: a business built on openness --
Google shops: a company built on people --
Utilities. Google power & light: what Google would do --
GT&T: what Google should do --
Manufacturing. The Googlemobile: from secrecy to sharing --
Google Cola: we're more than consumers --
Service. Google Air: a social marketplace of customers --
Google Real Estate: information is power --
Money. Google capital: money makes networks --
The First Bank of Google: markets minus middlemen --
Public welfare. St. Google's Hospital: the benefits of publicness --
Google Mutual Insurance: the business of cooperation --
Public Institutions. Google U: opening education --
The United States of Google: geeks rule --
Exceptions. PR and lawyers: hopeless --
God and Apple: beyond Google? --
Generation G.

Resumen:

What,s the question every business should be asking itself? According to Jeff Jarvis, it,s WHAT WOULD GOOGLE DO? If you,re not thinking or acting like Google - the fastest-growing company in the history of the world - then you,re not going to survive, let alone prosper, in the Internet age.Leer más

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"[Jarvis] is an intelligent observer of technology and the media and has intellectual scruples.... [T]here are lessons to be learnt from Google and its single-minded determination to change how business is done."--Financial TimesLeer más

a great read all the way through

this is an interesting book that really dives in to how massive google has become, I'm not all the way through it yet but I loved it so much I figured I'd start writing a review to let people know its a definite must read<a href="http://designmedicalwebsite.com>.</a>

Too Many Hypotheticals

All in all a decent read. Provides good perspective of the author's concept of a linked economy. Also good perspective on how influential Google is. But the hypothetical case studies the author sets up can be contrived and overly simplistic. At times seeming to ignore many...Leer más

All in all a decent read. Provides good perspective of the author's concept of a linked economy. Also good perspective on how influential Google is. But the hypothetical case studies the author sets up can be contrived and overly simplistic. At times seeming to ignore many other possibilities just to make his point. If you read those without the force the author intends then you can probably glean a great deal from the work.

Some good ideas, interesting illustrations, too much Jarvis.

This book is best when the author steps into the background and his ideas and illustrations are in focus. Well written in conversational style, it is like a blog that has been put together in book form for those still into print book culture. It is said that blogs are best for 'getting down your first...Leer más

This book is best when the author steps into the background and his ideas and illustrations are in focus. Well written in conversational style, it is like a blog that has been put together in book form for those still into print book culture. It is said that blogs are best for 'getting down your first idea' so that they might be worked through before publication in a more formal way - this book is 'blogg-y' in this way - some of the chapters could have offered more substance beyond opinion. With much of the emphasis on commercial markets, I was happy to see a chapter on higher education (Public Institutions) yet was somewhat disappointed in the content, especially given that the author also has a foot in academia. An easy read that offers readers who don't routinely read marketing literature, some food for thought, and perhaps to start thinking more critically about the increasingly prevalent use of online social media for organizing and managing relationships in an open way. In the end the job of creatively applying the author's key ideas are left to the reader, which is not a bad thing. Some of the more useful take-away's from the book include,

"Don't think you can create a community... Communities are already doing what they do. If you're lucky, they'll let you help them" (p. 52)

"Scientists start with a problem and then try to find a solution... Beware the cool idea." (p.113)

"Make something useful. Help people use it. And then... Get out of the way." (p.118)

"...the public always had made its own judgements; Rose [creator of Digg] just recognized that and enabled them to do it together" (p.132)

"They [Google people] identify a need, find an opportunity, and then systematically, logically, and aggressively attack it with innovation." (p. 164)

"Google rules -- New Relationship. Give the people control and we will use it -- Dell hell -- Your worst customer is your best friend -- Your best customer is your partner -- New Architecture. The link changes everything -- Do what you do best and link to the rest -- Join a network -- Be a platform -- Think distributed -- New Publicness. If you're not searchable, you won't be found -- Everybody needs Googlejuice -- Life is public, so is business -- Your customers are your ad agency -- New Society. Elegant organization -- New Economy. Small is the new big -- The post-scarcity economy -- Join the open-source, gift economy -- The mass market is dead; long live the mass of niches -- Google commodifies everything -- Welcome to the Google economy -- New Business Reality. Atoms are a drag -- Middlemen are doomed -- Free is a business model -- Decide what business you're in -- New Attitude. There is an inverse relationship between control and trust -- Trust the people -- Listen -- New Ethic. Make mistakes well -- Life is a beta -- Be honest -- Be transparent -- Collaborate -- Don't be evil -- New Speed. Answers are instantaneous -- Life is live -- Mobs form in a flash -- New Imperatives. Beware the cash cow in the coal mine -- Encourage, enable, and protect innovation -- Simplify, simplify -- Get out of the way -- If Google ruled the world -- Media. The Google Times: newspapers, post-paper -- Googlewood: entertainment, opened up -- GoogleCollins: killing the book to save it -- Advertising. And now, a word from Google's sponsors. -- Retail -- Google eats: a business built on openness -- Google shops: a company built on people -- Utilities. Google power & light: what Google would do -- GT&T: what Google should do -- Manufacturing. The Googlemobile: from secrecy to sharing -- Google Cola: we're more than consumers -- Service. Google Air: a social marketplace of customers -- Google Real Estate: information is power -- Money. Google capital: money makes networks -- The First Bank of Google: markets minus middlemen -- Public welfare. St. Google's Hospital: the benefits of publicness -- Google Mutual Insurance: the business of cooperation -- Public Institutions. Google U: opening education -- The United States of Google: geeks rule -- Exceptions. PR and lawyers: hopeless -- God and Apple: beyond Google? -- Generation G."@en

"A manual for survival and success that asks the most important question today's leaders, in any industry, can ask themselves: What would Google do? To demonstrate how to emulate Google, Jarvis lays out his laws of what he calls "the new Google century," including such insights as: Think distributed; Become a platform; Join the post-scarcity, open-source, gift economy; The middleman has died; Your worst customers are your best friends and your best customers are your partners; Do what you do best and link to the rest; Get out of the way; Make mistakes well; and more. He applies these principles not just to emerging technologies and the Internet, but to other industries--telecommunications, airlines, television, government, healthcare, education, journalism, and, yes, book publishing--showing ultimately what the world would look like if Google ran it. The result will change the way readers ask questions and solve problems.--From publisher description."@en