217 Customer Ratings

46 Customer Reviews

The manager, Sandi is a true gem! Her smile and her impeccable people skills truly make it worth while just to visit.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.9 out of 5 stars

By Thom

Richardson, TX

June 27, 2015

Making customers buy secondary renter's insurance is ridiculous.

Staff

4.0

Cleanliness

4.3

Expectations

4.0

Satisfaction

3.0

Recommend

4.0

4.7 out of 5 stars

By Carlos

Garland, TX

June 25, 2015

I not sure if I was told that you could not get to your space after 10pm. Other than that everything was great!

Staff

5.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jimmy

Dallas, TX

May 25, 2015

The staff was excellent and Sandy was professional at all times. They took care of me all the time. Thank you!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lillian

Garland, TX

May 23, 2015

The former Manager was so great to work with. At check out I dealt with the new Manager (I think). He was so helpful and easy to deal with.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Elaine

Tulsa, OK

April 30, 2015

Just appreciate the friendliness and helpful attitude of the staff, and the spotless condition of the office and my storage units.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Anonymous

Houston, TX

April 27, 2015

The process was easy.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Scott

Richardson, TX

April 27, 2015

Very professional and courteous!

Staff

4.7

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By James

Dallas, TX

April 1, 2015

I am very happy with everything except that my storage unit is very far from the elevator. It was all that you had at the time, but I would be interested if a unit became available in the same size that is closer to the elevator or entrance. I would also like one on the ground floor if possible.

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Clarance

Dallas, TX

March 29, 2015

Excellent customer service and a very well maintained property as well as continued service by the staff.

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Boyd

Richardson, TX

March 23, 2015

Sandra & the entire staff were AWESOME to work with - thank you!!

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Rachel

Dallas, TX.

February 18, 2015

The service was exceptional & the staff is always friendly and informative.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By David

Austin, TX

January 30, 2015

ThIs was my first opportunity to use use Uncle Bob's Storage. I have used U-Haul in the past and was happy with their services. But after this experience with your operation, I will prefer and will return to Uncle Bob's in the future for my storage needs. Thanks!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Cathey

Richardson, TX.

January 20, 2015

The employees were very friendly and joyous. I could work with these folks. So happy and helpful.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.4 out of 5 stars

By Barbara

Richardson, TX

December 30, 2014

The location is most convenient... access is easy and the staff most affable.

Staff

1.0

Cleanliness

1.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Adam

Richardson, TX

November 4, 2014

Al at the Richardson Texas location is great. I have my boat stored there. Al went out of his way to call me and tell me my cover had blown off of my boat. I really appreciated that.

Staff

4.0

Cleanliness

4.0

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

4.9 out of 5 stars

By Ayite

Richardson, TX

September 15, 2014

Everyone is helpful and understanding. I recommend you guys any time I find someone mentioning needing storage.

Staff

5.0

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ann

Plano, TX

September 1, 2014

My father passed away several years ago and it has taken me almost 3 years to be able to deal with it. I've had to store the most important items from his estate. They helped me by being kind and understanding of this painful process.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Frank

Richardson, TX

August 26, 2014

Keep up the good work!

Staff

5.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Pamela

Desoto, TX

August 20, 2014

Associates went above and beyond to help. Very friendly. Will recommend this facility to others.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Susan

Richardson, TX

July 25, 2014

Very friendly! Had controlled climate units!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Steve

Willis, TX

July 25, 2014

Staff very friendly and helpful.
A pleasure to do business with.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Eman

Dallas, TX

July 23, 2014

Mel at the Richardson location was excellent! He helped me with all my needs.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Carrol

Richardson, TX

July 7, 2014

I just enjoy the people who manage my storage facility and like the convenience.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.5 out of 5 stars

By Traci

Richardson, TX

June 27, 2014

All expectations were met.

Staff

4.7

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Michael

Dallas, TX

June 21, 2014

I was happy with everything your company showed me as a customer. I was helped well beyond expections. Sandra was great to me. Very helpful and pay less.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.1 out of 5 stars

By James

Allen, TX

April 25, 2014

My location has a great gentleman named Mel working there. He has always been the best with me, and my off and on Uncle Bob 13 year relationship. No matter where I go, I always store at the same location. DEE, ON THE OTHER HAND, needs some extreme sensitivity training in my opinion. Every time I have ever had to be stuck with her helping me, it has always erupted into some sort of personality degradation, with her. I have no idea why that is the case, I try always to get along with any relation that is deemed to help myself....especially in a billing situation. They are taking care of my stuff, after all. Who knows? Mel is awesome, Uncle Bob's is awesome. Guess I will always store there as long as Mel and Uncle Bob's remain attached. Thanks again!

Staff

3.0

Cleanliness

4.3

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.9 out of 5 stars

By Barbara

Richardson, TX

April 24, 2014

All was very professional, clean, and I felt very comfortable with everything. That is not always the case with storage businesses.

Staff

5.0

Cleanliness

4.3

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Shane

Richardson, TX

February 27, 2014

The staff at spring valley/75 in Richardson Tx. are great.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Robert

Richardson, TX

February 26, 2014

Nice facility, well run but a little too expensive.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Amanda

Richardson, TX

February 26, 2014

I have been at this facility for quite a few years, and I plan to stay for as long as I need storage. Mel and his wife are wonderful. They always check to make sure my health is going well (kidney/pancreas transplant) when I come into the office or even when they see me somewhere on the property. Everybody waves and smiles and says hi. That right there, really makes me feel welcome and that I chose the right place for storage. I couldn't ask for a better facility or better and more friendly people. KEEP UP THE EXCELLENT WORK!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Linda

Richardson, TX

February 26, 2014

Mel is wonderful and his wife is awesome

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Dale

Richardson, TX

February 26, 2014

Easy transaction and ease of doing business.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Gordon

Richardson, TX

February 26, 2014

Would it be possible to have more than one four-wheel dolly available in building "A"? Occasionally there is a need for more than one at the same time and it is time consuming to move the one dolly from side to side.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Timothy

Brooklyn, NY

February 26, 2014

It would be helpful to change automatic payments over the phone since I don't always live in the city my storage unit is in and credit cards get hacked relatively frequently. Otherwise, great!

Staff

4.2

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Sheri

Richardson, TX

February 8, 2014

It is because of Mel, Bea and their staff that everyone that I know with storage needs are at Uncle bob's Storage on Centennial in Richardson Texas.

Mel is a great manager, he stayed 20 minutes late to get me signed up, and has encouraged me to sign up for auto-debit to help me avoid late payments. The folks here are super sweet and patient with me.

Staff

5.0

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Gale

Richardson, TX

November 13, 2013

Great place to get a storage.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Derek

Richardson, TX

October 30, 2013

friendly and helpful manager, answered all our questions.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Brown

Dallas, TX

October 28, 2013

the manager is a greater customer service guy. he made me get the place though i had another option

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sophia

Dallas, TX

October 28, 2013

The staff was upportive and underst, very and understanding. I really enjoyed my stay and would recommend the facility to anyone. Great, great management.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.7 out of 5 stars

By F. Wayne

Richardson, TX

October 23, 2013

It was a storage building. Not really much to say. Experience was exactly what I would have expected.

Staff

4.7

Cleanliness

3.0

Expectations

4.0

Satisfaction

4.0

Recommend

3.0

5.0 out of 5 stars

By Jo

Bastrep, TX

September 23, 2013

clerk at storage office is very nice, a pleasure to deal with

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Phyllis

Dallas, TX

August 18, 2013

We have rented from Uncle Bob's several times and have not been disappointed which is why we go back to there. Our experience with management has been above satisfactory which is why we are there.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Humidity Controlled Storage Units

Dri-guard Humidity controlled storage is designed to protect goods from an extreme rise in humidity levels inside the space, regardless of the outside humidity. Reducing humidity helps protect against mold, mildew and moisture damage to furniture, metal, fabrics and paper.

Climate & Humidity Controlled Storage Units

These spaces combine climate controlled and humidity controlled storage in one. Also known as Dri-guard Plus, combo spaces offer the comfort of temperature control with the benefits of humidity control in one space. This is the best storage environment available for temperature and humidity-sensitive belongings like furniture, metal, fabrics and paper.

Extended Access Hours

Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

40' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 40' moving trucks.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Richardson

There's no shortage of seasonal entertainment options offered in Texas, but when you're ready to take a break from fishing or camping, you'll need a Uncle Bob's storage unit for your recreational gear, vehicle or boat. This Uncle Bob's Self Storage facility can also accommodate trucks up to 40' long. Our fenced and lighted facility offers extended access hours We're located between South Greenville Avenue and Highway 75 on Centennial Boulevard.

Serving the Communities of:

Garland, University Park
75243, 75080, 75251

Have Questions? We can help!

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Call us now!