Amazon is authorized by the Reserve Bank of India ("RBI") to issue and operate semi-closed pre-paid payment instruments in India (including Amazon Pay balance: Money) in accordance with the provisions of the Payment and Settlement Systems Act, 2007 and directions and regulations framed thereunder, as amended from time to time.

To register for Amazon Pay balance: Money, you must: (a) be a resident of India; (a) have attained the age of 18 years; and (c) have a valid Amazon.in account. The Amazon Pay balance: Money accounts can be availed by you in the following variations:

Min KYC accounts

At the time of onboarding, you will be required to provide minimum details such as mobile number (verified through OTP), name and identification number for any Officially Valid Document as mentioned under Prevention of Money Laundering Rules, 2005 and related amendments.

You will be allowed to use only one Amazon Pay balance: Money account at any given point of time.

This is a reloadable product and can be used for only purchasing goods & services from merchants registered with Amazon, in a manner prescribed under these T&Cs and as communicated by Amazon from time to time.

Limits - You will be able to load in such Min KYC accounts maximum INR 10,000/- per month, and maximum INR 1,00,000/- in a financial year. In addition, the available balance in such Min KYC account shall not exceed INR 10,000/- at any given point of time. The same balance will be available for purchases from merchants.

You will not be able to transfer money from such Min KYC accounts to other Amazon Pay balance: Money accounts and bank accounts. The only time you can transfer money out of this account is at the point of closure of your Amazon Pay balance: Money account; at which point you would be required to transfer money to your own bank account post providing required bank account proof of ownership and after completing your Know Your Customer; or transfer money 'back to source' (payment source from where the money was loaded).

Existing Min KYC customers who hold balance of INR 10,000/- or more currently will not be allowed to perform any further load till such balances reach below the INR 10,000/- threshold.

You will be able to perform a maximum cash load of INR 10,000 per month and INR 49,000 per financial year.

You will be allowed to perform debit transactions in Min KYC accounts upto a maximum of Rs 10,000/- per month.

You have the option to fix a cap on the number and value of transactions and you will be allowed to change the caps, with additional authentication and validation.

You will be required to provide requisite Know Your Customer (KYC) information/documentation to Amazon prior to completion of 18 (eighteen) months of creation of such account or as per applicable laws. If you fail to complete your KYC, no further credit shall be allowed in your Amazon Pay balance: Money account. However, you will be able to use the balance available in your Amazon Pay balance: Money account.

You can also register your Full KYC account or convert your existing Min KYC account into a Full KYC account by providing the requisite KYC documentation to Amazon. Except as provided below, the restrictions and features described under Min KYC account above shall apply mutatis mutandis to Full KYC accounts.

For completion of this KYC verification process, Amazon may provide you the option to submit your physical documents manually, such as proof of address, proof of identity, Permanent Account Number (PAN) and your photograph, or through any other prescribed mechanism. With regard to the documents submitted/ uploaded by you for address proof during the KYC process, please note that Amazon will record the same as submission of proof of your current address, basis the declaration provided by you. You hereby give consent to Amazon for using copies of the original KYC documents (including the information contained in such documents) submitted by You (in physical form, digitally or otherwise ("KYC Documents"), for completing Your KYC as required under applicable laws, and to verify PAN details with the National Securities Depository Limited (NSDL), to upgrade Your Min KYC account to Full KYC account. You also consent to Amazon upgrading Your KYC details in Amazon records, including Your name as per Your PAN card. By following the process stated by the Amazon authorised representative, during completion of Your KYC process, including giving a missed call to an identified number or by scanning the QR code, You confirm and acknowledge that You have provided Your original KYC Documents for verification to Amazon authorised representatives and have completed the verification.

Limits - You will be able to load money in such Full KYC account upto a maximum of INR 100,000/-. The available balance in such Full KYC account shall not exceed INR 100,000/- at any given point of time. Currently, the same balance will be available only for purchases from merchants registered with Amazon. You will be able to perform a maximum cash load of INR 50,000/- per month. However, please note that in a single load transaction you will be able to load only INR 30,000/- in cash.

You agree and consent to Amazon collecting, storing, sharing and processing information (including sensitive personal information) related to you from or with our affiliates/group companies (located either in India or abroad), or third parties/service providers for the purposes as set out in these T&Cs and for providing you with other products, offers and/or information. Should you chose to open an Amazon Pay EMI account, you hereby allow us to share your KYC Documents with CapFloat Financial Services Private Limited.

For your convenience, you can logon to the Amazon Pay balance: Money account by using your login credentials issued by Amazon.in only. You may log out from Amazon Pay balance: Money account by logging out of Amazon.in account.

Load your Amazon Pay balance: Money.

Amazon Pay balance: Money can be loaded through online payment methods such as domestic credit/debit card and net banking. However, you will not be able to use prepaid cards, EMI, cards issued outside India or a combination of cards to add/load amount to your Amazon Pay balance: Money account. You may also be provided the option to load Amazon Pay balance: Money by cash through Amazon Transportation Services Private Limited ("ATSPL") registered at Eros Corporate Tower, Eros Plaza, Ground floor, Opp. Nehru Place Metro station, Nehru Place, Delhi -110019 (contact number: 011 47985600) and other agents authorized by Amazon and as intimated to you from time to time. Such loads will be as per the prescribed limits for Min KYC and Full KYC accounts, mentioned under these T&Cs and as provided by RBI from time to time. Except as provided hereunder, amount in your Amazon Pay balance: Money will not be refunded to you under any circumstances. No refund will be provided in cash, at any point of time. No interest will be paid on your Amazon Pay balance: Money account at any point of time.

Permissible Use.

Amazon Pay balance: Money may only be redeemed towards the purchase of eligible products offered by merchants on Amazon.in and other payment aggregator/ partner / merchant websites that accept Amazon Pay balance: Money as a payment method ("Merchant Websites"). Amount of purchases will be deducted from your Amazon Pay balance: Money account. No cash withdrawal will be permitted at any point in time, to any customer.

The Amazon Pay balance: Money account will be valid for an indefinite period; any changes to the same will be communicated by updating these terms and conditions. In the event Amazon prescribes a validity period of the Amazon Pay balance: Money account, the unused balances after the expiry of such account will be forfeited in accordance with the applicable regulations.

As mentioned above, Min KYC account will be valid for a period of 18 (eighteen) months from the date of issue/activation or as per timelines prescribed under applicable laws, post which you will be required to upgrade your account by providing requisite KYC information/ documentation to Amazon.

In cases where you do not perform any financial transactions on the Amazon Pay balance: Money account for a consecutive period of 1 (one) year, the Amazon Pay balance: Money account will be considered inactive. In such cases, Amazon will inform you at least 45 days prior to such date to either transact using the Amazon Pay balance: Money account or utilize any outstanding balances in the Amazon Pay balance: Money account. Where you wish to reactivate such account, you will have to contact us through our customer care details as mentioned under these T&Cs and comply with applicable validation norms, as prescribed by Amazon.

Suspension

You are obligated to use the Amazon Pay balance: Money only as per the provisions of these T&Cs and norms prescribed by Amazon from time to time. Any activity in contravention of such provisions may lead to suspension of your Amazon Pay balance: Money account. During such period, your ability to use the Amazon Pay balance: Money account will be restricted, as prescribed by Amazon.

Closure

Further you will have the option of closing such Amazon Pay balance: Money account. You can close the Amazon Pay balance: Money account and transfer the outstanding amount to your own bank account or to the payment source from where the amount was loaded. For such closure request, we may require you to furnish additional information (including bank account details) and complete your KYC.

Amazon's Role.

You agree and acknowledge that Amazon is only a facilitator and is not and cannot be a party to or control in any manner any transactions relating to purchase of goods and/or services using Amazon Pay balance: Money on the Merchant Website. Amazon shall not be liable / responsible for any defect in the product / merchandise / goods or services purchased / availed using Amazon Pay balance: Money. Amazon shall not mediate or resolve any dispute or disagreement between you and the banks, sellers, merchants or manufacturers of the products/ services. Any dispute or claim regarding the product / merchandise / goods or services purchased / availed on the Merchant Websites using Amazon Pay balance: Money must be resolved with the merchants, sellers or manufacturers. While Amazon endeavors to process your Amazon Pay balance: Money transactions in a timely manner , please note that there may be certain scenarios when the transactions don't immediately reflect in your Amazon Pay balance: Money account .

Limitations.

You should register and maintain only one Amazon Pay balance: Money account and shall not use Amazon Pay balance: Money to undertake any foreign exchange transactions.

Fraud.

Where the mobile phone being used to access Amazon Pay balance: Money gets stolen/ lost, you are required to immediately inform Amazon about the same. Such complaint can be reported at the customer care as mentioned under these T&Cs. Amazon reserves the right to restrict transaction on such account, in order to prevent any unauthorized usage of the Amazon Pay balance: Money. In case of change in mobile number or in case of any change in the information/documents provided to Amazon at the time of onboarding, you are required to intimate Amazon immediately. Amazon will not be liable for any fraudulent transactions undertaken prior to intimation to Amazon about the change in your details.

Amazon may suspend or discontinue your access / use to or of your Amazon Pay balance, for any reason at any time without written notice to you. In addition, Amazon may suspend your use of your Amazon Pay balance if it suspects that such transaction or your Amazon Pay balance is being or is likely to be used without authorization, fraudulently, suspiciously or is otherwise unusual based on prior transaction activity / history and application of our internal fraud controls. For detailed information on your liability on fraudulent transactions, please read the Fraud Policy available on our website: https://www.amazon.in/gp/help/customer/display.html?nodeId=202134240.

Governing Law and Jurisdiction.

These terms and conditions are governed by and construed in accordance with the laws of India. You agree to submit to the exclusive jurisdiction of the courts at Bangalore. You agree to indemnify Amazon for all claims brought by a third party against it or its affiliates arising out of or in connection with a breach of any of these T&Cs and your use of Amazon Pay balance: Money.

Limitation of Liability.

AMAZON PAY BALANCE: MONEY, AND ALL INFORMATION, CONTENT, MATERIALS, AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU ARE PROVIDED BY AMAZON ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. AMAZON DISCLAIMS ALL RESPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE OPERATION OF AMAZON PAY BALANCE: MONEY, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED REPRESENTATION OR WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IF APPLICABLE LAW DOES NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS. IN NO EVENT WILL AMAZON OR ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR OTHER REPRESENTATIVES BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, ARISING OUT OF OR RELATED TO AMAZON PAY BALANCE: MONEY.

General Terms.

Amazon reserves the right to make changes to these T&Cs governing Amazon Pay balance: Money, at any time, in its sole discretion. All terms and conditions are applicable to the extent permitted by law. Please refer the 'Last Updated' legend in theses T&Cs for the date of the last update to these T&Cs. By continuing usage of Amazon Pay balance: Money, You agree to be bound by such changes/revisions.