"My husband and I had a doctor's appointment, needed the rate to be more reasonable. When I asked them at the desk, I had to go back to the hospital and have the personnell at the information desk make the reservation from there to get the better rate. I thought this was inconvience to me and my husband that isn't well. However, the shuttle bus driver tried everything in his power to get us a refund on the night stay to the reduce rate that we got for the following Sunday evening stay that we had to make through the hospital."

Elvin from Kahoka, MO US rated Holiday Inn Des Moines Downtown4 out of 10 on September 07, 2004