I had a client contact me a few months ago with concerns over a website that had, by all accounts, unceremoniously airlifted in huge great quantities of their written content. Now, far be it from me to advise on exactly what to do when they ask what the next steps are in this kind of situation, but before we begin to entertain the prospect of infringement proceedings and mounting legal costs surely there’s a polite and civil way to go about resolving these things?

When it’s your own website, blog or social media profile you can usually take as long as you need to publish something. Not always healthy but by and large the pressure (externally anyway) is off. It’s when you’re tasked with publishing content for an organisation with a far larger online reach and responsibility that the pressure is cranked up a notch or twelve and those self-doubting questions receive more airtime within the confines of your brain.

To bring the curtain down on 2009 I thought I’d share nine of my favourite articles and blog entries of the past year. Whether they’ve helped me learn new methods, question any pre-held beliefs or simply helped me to do my job better; one way or another they’ve all made an impact.