Northern Ireland

Europe And Worldwide

Please contact us direct 01778 381154 or email
sales@tallingtonlakesproshop.com
so we can give you a better indication of delivery cost, because price quoted only a guideline.

Customers must ensure that delivery details are correct. Any additional costs incurred, as a result of incorrect delivery address details, will be the customer's responsibility.

Items sent out by our preferred courier service will require a signature. Any instruction to leave items without a signature is at the customer's risk, and Tallington Lakes Pro Shop cannot be held responsible for any missing items.

Please contact us direct 01778 381154 or email
sales@tallingtonlakesproshop.com
to discuss delivery of such items as kayaks, canoes and windsurf boards. These are not included in any delivery promotions such as 'Free Delivery'.

Collect From Shop

You can always collect items from the Tallington Lakes Pro Shop; please indicate this when you place your order.

Returns

Christmas Returns

We appreciate that, in December, some of your purchases may be for Christmas presents; and we know how fussy some people can be! Consequently we have extended out returns period.

As long as the item is still in a sale-able condition, in its original packaging and with tags; we will accept returns, as per our policy below, up to 13th January 2020. Items considered to have been worn/used will not be refunded! Unfortunately we cannot accept items bought before Christmas after this date.

How To Return Items

Contact us 01778 381154 and explain the reason for return to get your returns number.

Label the outside of your package with your returns number.

Post your item to the return address.

Wait for notification of refund or replacement item.

Returns Policy

Tallington Lakes Pro Shop Online is committed to providing the highest quality products and service to its customers, however, sometimes products may be found to be faulty or defective. If any product is found to be faulty or have defects upon delivery; you will be entitled to a replacement free of charge or a full refund (including postage fees incurred) within 28 days of receiving product. All sale items must be returned within 14 days of receiving product.

If a product is returned to us, and the product is found to be in good working order without defect or fault, we will return the product to you at your expense.Any goods returned without a returns number will NOT be processed.

Please note: We cannot accept any bikinis/swimwear back if they are returned without the sanitary strip.

We cannot accept any skis that have had the bindings drilled and/or mounted to your specification.

Wrong Size Or Don't Like Colour

If a product you purchase from Tallington Lakes Pro Shop is unsuitable or the incorrect size for you, we will provide a replacement free of charge or a full refund, provided it is returned in its original, unused and resalable condition within 7 working days of the date of receiving your order.

When returning goods to us, the customer will incur any postage fees. If we arrange to collect the goods for you, the cost to arrange collection will be deducted from the refund. Please note that we do not refund postage for unsuitable or incorrectly sized goods.

New Faulty Items

Any items that have been received that are faulty before use please follow the standard returns procedure. Once the product has been received we will either dispatch a replacement item or give you a full refund including any postage costs.

Used Failed Items

Any items that have been received that are faulty after use we will need a few things from you. We will most likely need either the product to be returned or pictures sent to our email address sales@tallingtonlakesproshop.com. These will then be sent to our official supplier and then processed by them. Once confirmation of warranty we will replace the item free of charge or offer a full refund.

Postal Costs

Any product that you have ordered that is incorrect or doesn't fit, you will incur any return postage costs.

If a product is faulty we will incur postage costs.

Cancelling An Order

You may cancel your order within 14 calendar days to receive a full refund. To cancel all or part of your order, you must first contact us by either telephone or e-mail, after which you will be given a returns number which must be quoted with all returned goods. A full refund will be provided within 14 calendar days of cancellation.

When returning goods to us, the customer will incur any postage fees. If we arrange to collect the goods for you, the cost to arrange collection will be deducted from the refund. Please note that we do not refund postage for cancelled orders, unless the order has not been processed or sent.

In-Store

Please note that we do not offer refunds in store on any purchases unless the item is deemed faulty. (Subject to warranty check) we can offer an exchange or credit note at your request within 28 days and 7 days for sale items; providing a valid receipt is produced. Please check in-store for clarification.

Reviews

This product has not yet been reviewed

Recently viewed items

Steiner Women's Soft Tec Black Base Layer Top Soft-Tec is a comfort and durability fabric which has moisture wicking and high insulation properties. A great base layer as a foundation to keep you warm in the mountains skiing or snowboarding.