-Provide prompt professional service to walk-in customer.
-To attend to customer??s enquiries, accept payments, fulfill service request and respond to any complaints at the counter.
-Deliver accurate information & efficient service to walk in requests, providing information & resolving issues on products & services for customers.
-To formulate response and resolutions in a timely manner and provide excellent customer service.
-To support the service centre team on related tasks and challenges.
-To assist in queue flow & provide information to customers.
-To upsell Astro products and services.
-Able to work on shift/ Public Holidays.
Requirements

1.Diploma with 3 years working experience or Degree or equivalent
2.Relevant working experience in a service related industry.
3.Reasonable typing skills, basic computer skills (Microsoft)
4.Fluent in English & Bahasa Malaysia
5. 3 full time positions are available