Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer’s cost and price that the purchaser must pay

Edwards Deming

Quality means building the customer’s point of view into every aspect of a product from design to final recycling.

Unknown

Mere allocation of huge sums of money for quality will not bring quality.

Edwards Deming

Quality begins with the intent, which is fixed by management

Edwards Deming

Quality improvement is the responsibility of everyone at all levels in the company rather than those of quality departments only.

Unknown

100% inspection is business suicide!

Unknown

A quality company has a culture which develops people, enables managers to guide effectively, and the staff feels that their efforts are worthwhile.

Unknown

Quality is a multi-faceted body. It has to encompass the entire organization .

Unknown

Quality is in its essence a way of managing the organization

Unknown

Measure what is measurable and make measurable what is not.

Galileo Galilei

It is easier to do a job right than to explain why you didn’t.

Martin Van Buren

You never get a second chance to make a good first impression.

Unknown

The real measure of performance is not how you do at your best, but how you do at your worst

Unknown

It is not enough to simply “do your best”. You must strive for perfection.

Subir Chowdhury

Productivity goes up as quality goes up.

Unknown

Human history of quality, cost and productivity shows, quality has thus figured far longer in the life of humankind than either cost or productivity.

Unknown

The bitterness of poor quality lingers long after the sweetness of meeting schedule.