Affordability Discount

SAWS offers the Affordability Discount to its low-income residential customers who meet the income eligibility requirements.

The discount will range up to $4.62 to $24.50 per month. The amount of discount a customer receives is based upon the household size, household income and type of service provided.

The Affordability Discount will be effective from the date of certification for two years. Customers who are certified to receive the discount this year will be required to recertify their income and family size prior to receiving the discount in future years. SAWS will provide information to the customer when it is time to reapply for the discount.

To request a discount application by mail, a customer must contact SAWS by calling 210-233-CARE (2273).