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Master Class Series - Conflict Transformation

Wednesday, March 4, 201510:00to16:00

“What you see and hear depends a good deal on where you are standing” C S Lewis

It is estimated that the cost of conflict to the NHS exceeds £1 billion a year.

No one likes conflict; no one is immune to workplace tensions; yet during our working lives we will all, at some point, find ourselves having difficult conversations with colleagues or service users.

At best, these conversations are unpleasant to handle, at worst, they can blow up unpredictably. But whichever route they follow, they increase stress on both the people expected to handle the conflict and their colleagues, and on the services within which they take place.

This workshop introduces some new thinking on transforming conflict and some practical methods that restore collaborative and creative relationships.

Participants will explore how to reconcile differences and move conversations towards generating new futures and new possibilities.

You will:

Hear new information

Clarify how you relate to conflict

Discuss and share your experience of conflict situations

Practice some new approaches

Have an opportunity to explore transformation of a specific issue

Develop a greater understanding of the anatomy of conflict

Have access to handling conflict in a different way

Have a framework for increasing your skills

Create a support network for the future

Booking details

Registration is online, please follow the 'book now' button below.

Please note that places will be offered on a strict ‘first-come, first-served’ basis with delegate names confirmed at time of booking. There is no charge for event attendance.