Ordering Information

Brother's onsite service brings industry leading support right to you. Damage from improper use, installation, or modification of the unit is not covered. At its discretion, Brother may choose to replace your unit if repair is deemed not feasible. Brother or an Authorized Service Center will provide “On-site Warranty Service” during “Normal Working Hours” and will repair the Machine and/or accompanying Consumable and Accessory Items at no charge to you for parts or labor. “On-site Warranty Service” shall consist of the remedial service, as necessitated by normal usage, to restore this product to good operating condition at your location and does not guarantee uninterrupted operation of this Product. “Normal Working Hours” shall mean 9:00am to 5:00pm (local time), Monday through Friday, excluding legal and local holidays observed by Brother or the Authorized Service Center.

Our Accessibility Policy

We endeavor to make our website accessible to any and all users. Please contact us toll-free at 800-998-4388 if you need assistance with navigating our blog, website, or placing an order. We appreciate your business and are happy to answer any questions that you may have.