It Managed / Infrastructure Services

Canopy One-EIDEA

Infrastructure management is an integral part of every business. Canopy One has consistently delivered infrastructure management services to its clients by collaborating with its strategic partner eIDEA. eIDEA consists of engineers who are trained in specific domains with up to 20 years of experience in their given fields. These services are delivered to all our clients with the help of ITIL and agile foundation best practices.

Enterprise solutions design and implementation

Canopy One executes on all kinds of enterprise solutions: cloud infrastructure, design, architecture and implementation. Following strict process methodologies and using the latest and most suitable technology, we form a detailed service/function requirement and use our best resources to work out the optimum solution.

Canopy One has also established itself in Cloud SaaS and PaaS consolidation services. We help shift businesses from using physical and conventional hardware devices to taking operations to the cloud. This can be done by implementing virtualization solutions in the IT environment and the hardware can be replaced by PaaS or SaaS products. This promotes efficient storage and smoother operations.

Technological requirements include:

Windows-based server solution.

Cloud infrastructure like Azure, SaaS or PaaS.

Databases like Big Data and Relational Databases.

Storage management systems.

Business process continuity and disaster recovery solutions.

IT Service Management

IT Service Management requires taking an operational approach to managing the IT services in a company while taking account of clients’ evolving needs. How does Canopy One fit into the picture? We provide a number of IT management services ranging from designing, operating to controlling IT services. By getting the right combination of manpower, operational processes, and suitable information technology resources, we help clients with change management, problem management, incident and release management.

We also assist in IT helpdesk service management to form a single point of contact between the IT services provider and the end user.

Technological requirements:

ServiceNow, Jira, Chef, Puppet.

Enterprise security management

We look after the security of enterprise solutions with our enterprise security management services. We thoroughly audit organizational controls and assess and test them according to the set standards. Our gap analysis helps companies identify areas of risk and vulnerabilities. This process is backed by appropriate application security management services. All of these services are offered in order to ensure that the right processes, people, resources, and technology are working together so the company meets the goals.

Technological requirements: IBM App Scanner, Nessus scanner, etc.

Hardware and software

We provide hardware and software management, applications and systems management. We have partnered with many different vendors in this field to offer these services. At present, the primary vendor is Microsoft. There are three major services offered in collaboration with Microsoft. Firstly, we provide SPLA licensing services for all clients engaging with Microsoft products. Apart from that, there are other licensing services carried out as well. Lastly, we provide Azure and Office 365 implementation and integration services to our clients using the cloud infrastructure of Microsoft.