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Storage Customer Reviews

Highly recommend this location! Jessica and her staff are very courteous and helpful. The facility is gated and well kept, inside and out. They clean daily and it shows, the units and halls are nearly spotless. The pricing is very reasonable and competitive, especially for climate controlled storage.

I wholeheartedly recommend using StorageMart to anyone who needs a temporary place to store their belongings.
The facility is very accessible, located near a major intersection in San Antonio (San Pedro at Olmos Drive). The place is exceptionally clean. This is a testament to the people who work here, particularly Jessica and her husband -- they manage the facility. It was always a pleasure to encounter either one of them on the premises.

Jessica and the rest of the team are so helpful. I go there not just for storage needs but even when I need packing and shipping supplies. I could go anywhere but not many places these days give the excellent customer service that Jessica gives.

Superb customer service and very clean facility. I have have never seen a manager who works harder to put a smile on the faces of all who walks through her door! I'm a VERY happy customer of several years!

We have been customers here since 2014 and we love this place! Super clean, clean, clean! Did I mention clean? :-) We have been so pleased with the overall cleanliness and courtesy of the employees that we rented another unit just a few months ago.
We love Jessica the manager here. It was because of her that we decided to rent a storage unit here. She is uber professional and always so happy. We love you Jessica! :-)

Jessica, the manager is always swift and courteous. She has been a great help in assisting me during my continuous tenure renting a spot here. Trustworthy and reliable, without a doubt. I highly recommend this storage facility, which is always clean and well kept. Thanks again Jessica Williams...

Absolutely enjoyed dealing with these people. They were friendly, helpful, sincere and pleasant. The facility is clean and extremely well maintained. Could not be happier. Wish I needed the space for a longer period of time!!

I love StorageMart and have used two other storage facilities that I have eventually moved away from. I've stuck with them the longest and plan on satying there a while. From the friendly management that is willing to help you move your stuff in to the easy access as well as the comfortable feeling whenever I am at my unit organizing my stock, I can't recommend StorageMart enough.
update: have rented here for another year and ITS GOTTEN EVEN BETTER!!!!

Storage Mart on West Olmos Drive in San Antonio is an excellent storage facility. The facility is safe and secure because it is monitored by on-site personnel on a continuous basis and with alarms and security cameras. Jessica is the manager of this facility. She provides excellent customer service and helps me process my monthly rent payments remotely as I am usually out of town at the beginning of each month. Storage Mart has kept my belongs safe and secure for over 13 years with a clean and shiny facility, with dollies to help carry items to and from my unit, with its superior climate controlled environment which helps to preserve my belongings, with it's variety of storage unit sizes, with its great selection of packing materials available for purchase, with it's round-the-clock, easy access, and with this location being convenient to my home. I highly recommend Storage Mart for all of these reasons. It's a convenient and cost effective method of keeping my belongings safe and well-preserved. You will not be disappointed!

Amazing experience! I visited my unit after hours and forgot the door code. Jessica came down on her time off to help me get in. On the way out, I dropped my driver's license near my unit. Jessica found it, called me right away, and offered to send it to my new address out of state. If you are looking for exceptional customer experience, this is your place!

I have had the joy of using this Storage Mart location since 2006. It's like home. Have recommended to numerous people. Very professional services. Extremely pleased with the service. Keep up the great work!

Close, convenient, and well maintained facility for temporary or long time storage. Carts available to move bulky or heavy items are sturdy and easy to move. Office attendants very friendly and helpful. Supplies for packing available in office which is a plus.
Gale Butcher

My experience was unbelievable Jessie is such a people person that I forgot what I was stressing about. This place is clean,secure and gives you peace of mind. The overall experience was fabulous. I am recommending this place to anyone and everyone that is in need of a storage. Thanks and keep up the fabulous job.!!!!!

This is one of the best storage places in town. The manager is top notch and is always polite, professional, and goes out of her way to help tenants beyond what is required of her. The facility is always clean and it shows how much work goes into keeping it that way considering many of the surrounding buildings are always tagged and not well kept up. I highly recommend Storagemart.

The manager, Jessica, was the one I worked with, and I must say this was the BEST experience I've had at a storage facility. Very caring about cost-efficiency and very informative. Would like to keep my belongings stored there just for an excuse to experience more of the excellent customer service :)

This group is an absolute pleasure to deal with. Their focus on the customer is unequalled in the storage business. The ease of renting includes their phone-based customer service, the website and the on-property staff. I whole-heartedly recommend this organization!!

Fast and friendly service,Best Experience Ever!Never knew getting a storage unit could be So Much Fun!!!! Jessica made Everything Fun and Easy to understand Again Best Experience Ever!!!Highly recommend this place to Anyone and Everyone!!!THANK YOU JESSICA. -Michelle and Raquel

My experience was great! Jessica was very friendly and knowledgeable. The whole sign up process was quick. She showed me to my unit and went over all the details. I recommend this location for its cleanliness and friendly staff.

What a WONDERFUL place to store your stuff!! Jessica, the manager, is such a gem! She is so helpful and upbeat! She truly provides INCREDIBLE customer service! I had to store all of my belongings as I travelled around the country for several months and she was so helpful and friendly! She found me an incredible deal and was always easy to reach! I could not imagine a better experience! Thank you Jessica and StorgeMart!

Jessica helped me out of a tight spot by being observant. My gate code wasn't working and she saw that I and my helpers had our truck and van loaded down with no way to access the storage unit. Since it was a Sunday, no one was in the office. She took time (from her day off) to assist us and to reset the code. I would rent from StorageMart if I didn't live across town!

Jessica helped me out of a tight spot by being observant. My gate code wasn't working and she saw that I and my helpers had our truck and van loaded down with no way to access the storage unit. Since it was a Sunday, no one was in the office. She took time (from her day off) to assist us and to reset the code. I would rent from StorageMart, myself, if I didn't live across town! As it is, I am glad that I was able to secure the storage unit for my niece!

This was my first experience using a climate controlled storage facility and Jessica was super patient, kind and professional with a great sense of humor tossed in for good measure! I have nothing but praise for her and the excellent standards she sets for this facility. Extremely clean and very secure. When I didnt properly lock my unit she was on point and notified me right away. I was pleasantly surprised by her attention to detail. Highly recommend this place!

This storage facility is awesome. We've kept our belongings in the indoor tempccontrolled unit for a few years, and it's been so convenient to access our things extended hours (10pm). They have large flatbed carts to assist in moving items from your vehicle to the unit.The owners are friendly and ensure only authorized people come through those gates. I highly recommend this storage facility.

This is the second year we have used Storage Mart on West Olmos to store my daughter's college items. They have always been super helpful, offer good prices and have a clean facility. I have worked with Jessica both times and she has been great! Definitely recommend them.

Convenient, clean place, love all the street names in the Hallways. Friendly knowledgeable staff. Always receive excellent service.
We bought some shelves so we could maximize a 5' x 5' space. The only negative is that there's a gap between the ceiling and the storage room. I suppose if someone really wanted to, they could get a ladder and climb into your unit. Although since there are cameras everywhere, you couldn't get away with much. I understand it's for fire safety issues, but if the sprinklers go off accidentally, things are going to get wet. So don't place your music instruments or important papers on top or near the door.

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*Subject to change. Offered only on selected units. Subject to availability. This offer applies only to the rental fee. Other restrictions, taxes, and fees, including an administrative fee, apply. See contract for full details. Promotions good for new customers only. Not available on transfers or additional spaces. Pricing subject to change. Reservation required to guarantee price. Offer has no cash value. Features may vary by location. Just mention this promotion at a participating All Storage location while leasing to see if this promo applies to your unit and to get the special offer.