If you have made a mistake when ordering an item and would like to exchange it for the correct size, color or other, simply pay for the postage & return slip provided. After your purchase is complete, you will be sent an email that contains a link to download your return form.

A Tines Up representative will receive your returned item and send you the corrected order.

If you feel like there was an order mistake on Tines Up behalf, contact us at bectinesup@gmail.com and we will do our best to get it straightened out!