A flight that started in New Jersey stranded passengers in Canada as they waited for a rescue plane.United Airlines Flight 179 was traveling from Newark Liberty International Airport to Hong Kong International Airport when a customer had a medical emergency and needed to be transported to a hospital.But a mechanical issue involving a door malfunction, likely due to cold weather, prevented the plane from taking off again, the Canadian Broadcasting Corp. reported. Sonjay Dutt, a passenger on the plane, said on Twitter that the plane's door had broken and that they were stuck on board as the weather dipped to negative-20 degrees outside. The plane stopped at Goose Bay Airport in Newfoundland, which didn't have overnight border patrol so customers were not able to depart, the airline said.Canadian media reported the incident meant passengers were stuck there for 16 hours. After about 10 hours, officials delivered food from Tim Hortons, the classic Canadian fast-food restaurant, CTV reported. Goose Bay officials brought doughnuts and coffee."We apologize to our customers and our crew is doing everything possible to assist them during the delay," the airline said in a statement.An alternative aircraft was flown to the Goose Bay Airport to take passengers back to Newark.Passenger Steven Lau said some passengers on the flight had decided to scrap their trips entirely in the wake of the overnight stay on the tarmac. He is planning to wait to see how United can get him there ASAP, he said.CNN contributed to this report.

HAPPY VALLEY-GOOSE BAY, NL —

A flight that started in New Jersey stranded passengers in Canada as they waited for a rescue plane.

United Airlines Flight 179 was traveling from Newark Liberty International Airport to Hong Kong International Airport when a customer had a medical emergency and needed to be transported to a hospital.

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But a mechanical issue involving a door malfunction, likely due to cold weather, prevented the plane from taking off again, the Canadian Broadcasting Corp. reported. Sonjay Dutt, a passenger on the plane, said on Twitter that the plane's door had broken and that they were stuck on board as the weather dipped to negative-20 degrees outside.

The plane stopped at Goose Bay Airport in Newfoundland, which didn't have overnight border patrol so customers were not able to depart, the airline said.

"We apologize to our customers and our crew is doing everything possible to assist them during the delay," the airline said in a statement.

An alternative aircraft was flown to the Goose Bay Airport to take passengers back to Newark.

Passenger Steven Lau said some passengers on the flight had decided to scrap their trips entirely in the wake of the overnight stay on the tarmac. He is planning to wait to see how United can get him there ASAP, he said.