LSE Values Customer Service

To ensure our passengers feel valued and appreciated, LSE strives to recognize employees that put heart into providing the best customer care. We recognize employees who take great pride in their work and offer friendly service to passengers by naming them Elsie Stars. Named after our airplane mascot, Elsie Stars receive a recognition certificate, a special parking spot directly next to the terminal, $20 credit to Arrowhead Tap House, and recognition on our terminal monitors. Look for the current Elsie Star next time you visit!

Elsie Star of the Month

With your help we can recognize the individual who made the extra effortto ensureyour LSE trip a Low Stress Experience. Please complete our 3-question nomination form and help us showcase another Elsie Star!

Low. Stress. Experience.

La Crosse Regional Airport places high value on customer experience. Whether coming or going, at LSE we believe it's our job to welcome you or send you off with a Low Stress Experience. How well are we meeting your expectations? Let us know!

By sharing your experience with us, you can help us maintain the highest level of customer service.

The La Crosse Regional Airport offers close parking, easy check-in, convenient daily flights to major hubs, free Wi-Fi, and a comfortable atmosphere including in-seat electronic chargers, nursing room, children's play area and television.

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"There is nothing like arriving so close to home at the end of a trip. Our La Crosse Airport is an asset to our community and the recent improvements make it pleasurable and comfortable to fly local." La Crosse Area Chamber of Commerce

"Many of our patients, employees and prospective employees rely on La Crosse Regional Airport for business and personal travel. As the La Crosse area's largest employer, reliable, regional air transportation services are critical to the growth and health of our organization and other local businesses." Gundersen Health System

"As a large company based in La Crosse, we have vendors, suppliers and business partners visiting us on a weekly basis.
The ability for those people to fly in and out of LSE is a huge advantage." Kwik Trip, Inc.