So on the 1st April I've tried to withdraw my LTC funds from BTC-E.com exchange. However it got stuck in the middle of process and there was "500 Internal Server Error" in Javascript console, so I've refreshed page. My LTC funds decreased to 0, so I've assumed everything went okay. However I still haven't received my coins and since yesterday BTC-E are ignoring me. I've tried emailing them and sending them messages via their webpage. How long does it take for them to reply? Or they're scammers and my funds are lost?

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