Buy Tree Tribe Gear Locally in the UK

NEW FEATURE

If you're shopping from the United Kingdom, you can now buy locally on Amazon UK.

That's right, no import taxes and Royal Mail "handling" fees.

We're a community driven brand, so when you talk we listen. And we heard our UK customers were getting jacked on imports... often paying 20% + 8 pounds ($10+ USD) to Royal Mail. Whoa!

We treat our customers as friends, so we put ourselves in your position. And maaaaan that wasn't cool. We didn't realize that Royal Mail charged an extra 8 pounds at your door, that's the one that really stung.

We racked our brains for a better solution and decided the best option for YOU was to purchase locally in the UK.

We're starting with Leaf Leather and Water Bottles, but we'll continue expanding to carry more items in stock.

It would still be nice though if you dropped in the website here and there to say hello and see what's new :)

Here's how this went down:

A Problem Unique to the UK

We really started expanding more into the UK this year. Our team is based all over the world, but none of us were from the UK.

I've accepted international packages in the US, Colombia, Thailand, and Indonesia. Sometimes there's an import tax but it's usually pretty manageable, nothing to complain about.

But the UK brought a new challenge - Royal Mail.

I want to say to you (Royal Mail), that I appreciate your services delivering packages sent by regular post, but whoooooa 8 pounds for a "handling fee"?

Ya, so if you bought something from us in the UK there was a good chance you'd be charged 8 pounds + 20% import tax.

I hadn't heard of anything like this in any other country.

This sometimes meant that shipping and taxes cost about as much as the product. What?!

Something had to be done. We couldn't let our friends from the UK pay out of pocket like this.

Notes on Shipping Cost

Shipping international is pricey. We help out by charging a shipping rate lower than the actual cost.

We charge $12.50 flat rate to ship to the UK.

Our actual cost is often double that.

To ship 1 water bottle or a couple small items it costs us $22.33.

To ship 1 small and light item like a Leaf Leather Wallet, it costs us $13.30.

That's with going regular post. If we go with a private carrier like UPS, Fedex, or DHL, it's even more expensive.

The logic is that we want you to join the Tribe, our community, and be a part of our brand and tree planting mission. People are more important than profits so we try to be flexible and share the burden.

SOLUTION

Thanks to your feedback (and some understandable complaints), we came up with a new system for our UK customers to purchase locally from Amazon UK.

Amazon takes a cut so our profits are smaller there, but this could be a better system for everyone.

When you buy on Amazon and review our products, it helps us get more exposure. More exposure = more trees planted. More trees planted = a healthier planet for everyone.

And as we grow, we're able to invest in new product lines, work on innovative ways of creating products and doing business, and spread more positive energy in the world.

No more Royal Mail fees, no more import taxes.

For any product you can buy on Amazon UK, there will be a link from the product page to take you to our Amazon UK store.

If we're out of something you see on our website, give us a shout at support@treetribe.com and we'll work on getting stocked in asap, and let you know when it's available.

Your Feedback is Appreciated

You give feedback, we take action.

This is one example. We've also created products and different colors/designs based off your feedback.

So if you have any comments, ideas, or suggestions, contact us. We love hearing from you!

The links to Amazon are "affiliate links". That means we may get a commission on Amazon sales if you click on the link and make a purchase. This helps support our brand and enables us to track our Amazon UK referrals.

Author: Joe

Founder, Product Designer

I'm into outdoor adventures, hiking, traveling, and having fun 😃 My goal is to make a positive impact on the world and live in harmony with the Earth.

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