Over 597 reviews forLa Salle Movers from people just like you.

C

"Driver said "a tip would be appreciated" before they even started. They took the long way to the house after loading. I sat there and waited on them almost" ...More 20 minutes at new residence and called the office to see where they were ( the meter is running) Put a large bed together without adding the slats under the box spring (a 3am surprise!) After getting things sorted, noticed dings and scratches on furniture that wasn't there before but for less than $1/pound for damage, that isn't going to buy anything.
Two fellas worked hard, the other looked a mess and seemed more concerned on how much he could charge. I did not find them through Angie's List but since they are on here...call someone else!!! Why do they need a tip? don't they get paid by the hour? Tips are for service that is above and beyond,..not just because you showed to to do the job you were hired for. This was awkward
$119/hr turned into $610 due before they unloaded.

-Sherry J.

A

"booked 3 movers + 26 foot truck for 5 hours. it took about 4.5 hours which i'm happy with because of my past experiences where same move took about 5.5 hours." ...More No

charges for gas, driving, etc. this has been stated by

up front as well.

was very responsive and kept me in the know. the team arrived and did a walkthrough. established all of the items that needed to move and any of the items they may have difficulty getting through. Also, prioritized what has to go first, second, last. I've shown the specific items i wanted them to be particular about and they have respected that. Specifically, extra care was taken with new wood floors in both places. no damage to new wood floors in either of the houses. by the end of the move, all items were in the same condition as before the move.

did a really good job packing and protecting large couches and dressers.
Highly recommend him and his team for mid to large moves between towns.

Local Articles in La Salle

Moving every possession you own from one house to another is a major undertaking filled with potential pitfalls. Here's what you need to know to organize your move whether you are hiring a moving company or doing it yourself.

Angie's Answers

If you desire to attempt to save Dollars, offer the buyer a Discount , a % OFF the settling price to accomodate New carpet installation . Typically the carpet is replaced and floors REfinished , to present the house you are selling at the best possible appearance , not showing the wear of your stay there.

Think about IT , which house would you rather BUY ?

A home with New Flooring , or one where you see every scratche and stain left by the former Owners ?

Discount the sell price ,DO NOT Refinish the Floors at all and Sell AS IS , or refinish and install NEW CHEAP CARPET !

Moving reviews in La Salle

F

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“

(

) is illegally operating and using bait & switch tactics. After a terrible experience that ended in a bill that was triple the amount quoted, I attempted to locate the owner which quickly resulted in discovering that the Federal Motor Carrier Safety Administration has revoked their DOT# and ordered ...More them to be out of service. Their insurance has also been cancelled according to the FMCSA. I contacted the US Dept. of Transportation who let me know that

& Storage should 'absolutely not' be operating as a moving service for any type of moves (interstate, intrastate, in-town, etc.). I had originally requested to move a 2-3 bedroom house, and a 5x5ft storage unit 10-25 miles with approximately 50 boxes, a small wine fridge, and a few pieces of furniture. All of my beds, other appliances, and many boxes had already been moved. I was quoted $305 for two movers to take approximately three hours. This was in line with three other quotes I received. I went with this company since I had a very specific time frame to meet. Instead of two movers,

sent four and told them they would be moving a 1 bedroom apartment instead of a 2-3 bedroom house. The movers that showed up were extremely out of shape and already tired from other moves that day. Several times I asked the movers to speed things up which didn't help. I had to constantly monitor and reiterate what had to be moved instead of focusing on an important discussion with my realtor. While they were deliberately taking more time than they should have, they also did not appear to be physically capable of moving much faster. Since I had to be moved out by that night, I had no choice but to pitch in and help with things like emptying the garage attic of empty boxes. It ended up taking 5.5 hours to complete the move and I was sent via text message a bill for $945. I let the person who sent the bill (

) know that the move should have absolutely not taken 5.5 hours which kicked off an argument resulting in him threatening legal action. An ironic result since he is operating illegally to begin with. I have documentation to prove all claims and am currently waiting for my credit card company to work through the dispute I filed. I am also waiting for a call back from the

office of the FMCSA to discuss my claims. Bottom line, avoid at all costs!”

- Jake C.

C

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“

The movers themselves were great. The loaded up the truck for 4 hours, drove 4 hours from NJ to VA, and then unloaded the truck in 3 hours, and then they had to drive back to NJ all in one day. This was a long day and they were great sports.
My problem with the professionalism was with

. She came out to my house and ...More looked at everything and specifically asked me if I would be packing my own things. My exact response was that I would do my best to pack what I could but anything that was left would need to be packed by the movers. She walked around my house calculating the number of boxes that would be required. A day later I received a quote from her for the move.
In preparation for the move, I went out and purchased boxes and started packing up as best I could. I did not pack everything, as I expected the movers would be bringing boxes and would pack the remaining items. Unfortunately, when the movers arrived, they were completely unaware of my need for boxes or packing. When I spoke to

, she said that packing and moving are two separate things and that she would have had packers come the day before had she known that I needed packing. This was clearly a miscommunication between us and I understood that immediately. Due to this miscommunication, I was not able to move all of my belongings, as I simply didn't buy enough boxes to pack everything. I had to leave things at the house to return for later.
Once we arrived in VA, I contacted

and asked her to work with me on the price, considering it was indeed a miscommunication and I was unable to move all of my things. I accepted my fault in this miscommunication and simply asked her to also accept some responsibility. She was unwilling to acknowledge her role in the miscommunication nor to budge at all on what I owed her. Instead, she accused me of holding the movers up because I wasn't ready. Now she has estimated it would take them two hours to load up the house but it took them four. In no way were they waiting on me at all. I continued to pack while they continued to load the truck and it simply took that long.

had way under-estimated the amount of time and she blamed that on me.
Yes her price was good. However, her customer service and professionalism were poor. I wasn't looking for much, just some concession on her part. Moving is stressful enough and I hired her because of the good reviews on Angie's List. She did not help make it a less stressful situation at all. I don't believe I was being unreasonable at all in asking her to work with me and I was extremely disappointed in how she handled the situation.

”

- Raegan H.

F

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Today at 4:16pm
We used Hall Lane, North American to move across country from NY to C...A. Not only were the "guaranteed" delivery dates off by about a week, out of 300 + boxes..I'd say about 25% of them came in damaged, crushed, pierced and shredded. Even my wardrobe boxes were crushed and half of my clothes ...More were left with greasy black

all over them. These were not some flimsy boxes...we bought top of the line boxes. Our furniture had water stains on it as well as chunks of fabric ripped off of it. Their so called "resolution dept" did everything they could to avoid paying the damages. I've been fighting them since Sept. They overcharged us on the insurance and now that we have a claim, they're trying to get away with just reimbursing us the diff. between the deductible rather than pay us. They claim they will reimburse you the "full replacement cost" yet they have not paid sales tax which is obviously a part of the replacement cost. I took pictures of all the damages, I set up a very easy to coordinate package and they are still trying to find Loop holes. The carelessness and damage done to our belongings are beyond belief. They lost one of our boxes and have given us a very difficult time in trying to get reimbursed. They never finished assembling what they had disassembled- we were left with having to put thing back together...they even brought their young kids here while we were trying to get everything unloaded...So Unprofessional... We did not choose this company because they were the cheapest (because they weren't)...we chose them based on their honesty and integrity...we were totally duped!!$12k to move across country and we sustained about 5-8k$ in damages. After a major move like we had...the last thing we had was time to document and prove and fight and follow up on all the damages that they inflicted upon us. If you're on the fence about choosing this company...I'd say steer clear unless you're a lawyer with a lot of time on your hands.
”

- Linda E.

A

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“

did a terrific job moving us on Friday. They supplied us with a great team of guys that consisted of 3 guys,

,

, &

, and all 3 were very hard working and on time and ready to go to work when they got here. I never knew there was so much details to moving ...More but the guys were very informative for me and very organized on how they loaded the truck and unloaded the truck at my new place. I was not really sure if just 3 guys would be able to handle all my heavy furniture and all the loading of my building junk, but they did an outstanding job and had no trouble lifting all my furniture with absolute ease.

gave me the best quote out of 4 different quotes I called about and I found that

had the most positive feedback upon reviews I researched on all the companies that I reviewed.
The girls I spoke with in the office were also some of the friendliest I could ask to speak to, they answered all of my questions the best that they could and if they were not sure they would find out the answer and I would always get a prompt call back as soon as possible.
The guys were very polite and had very good manners and if they were not sure where they needed to put something they would ask me where things needed to be put .
The moving team is allowed to receive TIPS and they got a very well deserved one from me.
Again the whole company did a GREAT JOB FOR ME and I would recommend

to everybody who needs a good dependable, & responsible moving company.
THANK YOU SO VERY MUCH AGAIN FOR A JOB WELL DONE!!!!!! :)”

- Nancy M.

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went very well alot of stuff was up a very tight stair case with a tight turn at btm.made his job difficult.they were very careful with everything. never bumped the walls. i was impressed”

- Bill G.

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“

was very responsive, scheduling the move within a day. His crew was professional and careful. Although the rubbel at the condominium was not what was expected,

completed the job without a hitch.”

- Barbara D.

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“

Tremendous job by

and his crew. Did not hit any of the walls or woodwork going up the narrow stairs despite the heavy furniture. Super friendly, worked fast and hard. Excellent wrapping of furniture. ”

- Kathleen K.

F

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“

The crew of three arrived early. They seemed grumpy and annoyed to be there through the whole move. The guys put hole in the wall of my stairwell, then got angry with me when I mentioned it. I called the supervisor and he was defensive and hostile at first, asking me what I wanted him to do about it. He softened when I stressed that I did not want ...More anyone to get in trouble, I just didn't want my landlord to penalize me (I've heard horror stories of moving companies shady ways and I wanted to make sure the job got done without further incident). Art offered to speak to my landlord if the damage was an issue in my move out walk-through. The guys struggled to get my items into one truck. Despite my clearly explaining that I had a lot of stuff, the truck was smaller than agreed upon. I had to make the decision to leave some items to avoid making two trips and more money per hour. The crew moved remarkably slow, as compared to companies I've used and seen previously. They complained in Russian the whole time and made me feel like I owed them apologies. They took 6 hours, versus the 4 hours quoted. When I finally got the bill, I saw that there was an extra hour charge for the 15 minute drive time, of which I was unaware. When it came time to tip, the main guy became pushy and again complained about how hard the move was. He blatantly mentioned the huge tips that he had received in the past and challenged me to do better. When they left I was so angry and ashamed that I had allowed myself to be taken advantage of. I am no pushover and never thought that this would happen to me. I feel embarrassed and duped by this company and their employees. Please do not use this company if you value your furniture, money or dignity. ”