Quality Policy

Quality Policy

LYSSOS ENTERPRISES has a wide experience in providing products and services relating to Navigation, Enclosed Space Entering, Personnel Protection, Environmental, Communication and Maintenance to a wide customer base from the Maritime, Industrial, Petrochemical and Defense market Sectors. The company’s strategic goal and commitment is to understand current and future clients’ needs, meet their requirements and strive to exceed their expectations.
To accomplish this, LYSSOS ENTERPRISES committed to:

Supply high quality and innovative products and services that meet or exceed customers’ and other interested parties’ expectations.

Deliver products and services timely, anywhere in the world, right where it is needed.

Continuously improve its service processes, methods and expertise.

Developing and maintaining high level communication with its customers, suppliers, partners and other interested parties.

Creating and maintaining a working environment where people become fully involved in achieving mutual objectives and targets.

Continual improvement of the QMS by ensuring the risks and opportunities that can affect conformity of products and services and the ability to enhance customer satisfaction are determined, addressed and managed.

Focus on enhancing customers and other interested parties’ satisfaction is maintained.

In order to achieve this LYSSOS ENTERPRISES

Has developed, installed and implemented a Quality Management System in accordance with the requirements of ELOT EN ISO 9001: 2015 and takes accountability for the effectiveness and the continuous improvement of the QMS

Promotes the use of a process approach and risk-based thinking

Sets quality objectives and targets that are compatible with the context and strategic direction of the Company and provides all the resources needed for the effective QMS implementation; including training, support and encouragement.

Communicate the importance of effective quality management implementation and encourage, engage and support all personnel’s contribution to the effectiveness and continuous improvement of the QMS

Routinely monitor, assess, evaluate and report performance in key activities and use the data collected to make informed and effective decisions on how to achieve continuous improvement in its processes and performance.