VIP Race Terms and Conditions

Being Otters, we are a fun loving bunch. But, in certain situations, we have to get serious. Contest rules are one of those situations where all seriousness comes into play.

By participating in the Contest, each Entrant (as defined below) fully and unconditionally agrees to be bound by and accepts these Official Rules and the decisions of Otter Products, LLC d/b/a OtterBox (“Sponsor” or “OtterBox”) or its designee (including, without limitation, decisions regarding eligibility of entries, judging of entries, selection of prize winners, and the awarding of prizes), which decisions are final and binding in all respects.

1. ELIGIBILITY. The “OtterBox VIP Race Package” contest (the “Contest”) is open only to individuals who, as of the date of entry, are permanent legal residents of the fifty (50) United States or the District of Columbia (excluding residents of Rhode Island, Florida, and New York), and are at least eighteen (18) years of age (nineteen (19) years of age in AL and NE, twenty-one (21) years of age in MS). Void where prohibited by law and in any location outside the fifty (50) United States and the District of Columbia. Employees of OtterBox, its subsidiaries, affiliates, divisions and agents, dealers, advertising and promotional agencies, wholesale distributors and individual retail licenses, and the immediate family members (defined as parents, spouses, children, siblings, grandparents, grandchildren and their respective spouses, whether by current marriage, past marriage, adoption or as in-laws) or members of the same household (whether related or not) of each such employee are NOT eligible to enter. Individuals who have previously won a prize from an OtterBox-sponsored contest or giveaway are ineligible to enter another OtterBox sponsored contest or giveaway for six (6) months. For the purpose of the Contest, the entrant (“Entrant”) is the natural person who fills out the Contest entry form and submits the form in accordance with the instructions set forth in these Official Rules. OtterBox reserves the right to request that Entrants provide a form of identification prior to the award of any prize.

3. HOW TO ENTER. No purchase is necessary to enter or win, and purchase does not improve likelihood of winning. To enter, you must share or retweet the designated post from the OtterBox Facebook or Twitter page. No entries will be accepted after the cutoff deadline of 4:00 p.m. PST on January 10, 2014. Limit one entry per person/email address. Enter only using a profile subscribed and registered in your name. In the event of a dispute as to entries submitted by multiple individuals using the same e-mail account on the same day, entry will be deemed to have been submitted by the authorized subscriber of the e-mail account used to enter the Contest at the actual time of entry. The authorized e-mail account subscriber is deemed to be the natural person who is assigned an e-mail address by an Internet access provider. No responsibility is assumed by Sponsors for any computer, on-line, telephone, human error or technical malfunctions that may occur. All entries become the property of the Sponsors and will not be returned. By entering, you agree to these Official Rules and the decisions of the Sponsors, which are final and binding in all respects.

4. ENTRY GUIDELINES. By entering in the Contest, each Entrant agrees that OtterBox may collect his or her personal information as provided by the Entrant, and that if Entrant does not provide all information as required by these Official Rules, Entrant will not be eligible. All information collected by OtterBox in the course of entering the Contest may be shared with OtterBox’s promotional partners and will be subject to OtterBox’s Privacy Policy, located at http://www.otterbox.com/policies/policies,default,pg.html#privacy. All submissions become the property of OtterBox and will not be returned. Once submitted, a submission cannot be modified, deleted, or cancelled. All submissions must be received by OtterBox during the Contest Period. All entrants grant to Sponsors, and their licensees, affiliates and assigns, the right to print, publish, broadcast and use, worldwide in any media now known or hereafter developed, including but not limited to the world wide web, at any time or times, the entrant’s name, e-mail address, mailing address and other information collected on the Release form as news or information and for advertising and promotional purposes without additional consideration; and further without such additional compensation, appear for any presentation or other activity which may include filming/audio/video/electronic or other recordings and/or interviews, as may be determined from time to time by the Sponsors. This Contest is void where prohibited or restricted by law and is subject to all federal, state, and local laws and regulations.

5. AGREEMENT TO OFFICIAL RULES AND DECISIONS. By participating in the Contest, each Entrant fully and unconditionally agrees to be bound by and accepts these Official Rules and the decisions of OtterBox or its designee (including, without limitation, decisions regarding eligibility of entries, the selection of Entrants and the winner, and the awarding of the prize), which are final and binding in all respects.

6. CONTEST WINNER SELECTION; ODDS; NOTIFICATION. One (1) Grand Prize winner will be chosen at random by Sponsor. The odds of winning a prize will depend upon the total number of eligible entries received in the Contest. The winners will be instructed to contact the OtterBox team within 48 hours of being notified to claim the prize. The prize will be mailed to the winner. The prize can only be claimed personally by the respective participant. It is not possible for a third party to claim the prize. Winners must comply with all terms and conditions of these Official Rules and winning is contingent upon fulfilling all requirements. In order to claim a Prize, each potential Prize Winner must respond to OtterBox within five (5) days of receiving notice of the award. In the event that a potential Prize Winner fails to respond within this time-frame, OtterBox may select an alternate winner based on the judges’ recommendations, which alternate winner will be subject to the terms and conditions set forth herein.

7. CONTEST PRIZES. The prize is two (2) airline travel vouchers covering round trip travel from the major airport nearest the winner to the nearest major airport to the racetrack, two (2) nights hotel accommodation and two (2) tickets to a NASCAR Camping World Truck Series race including pit passes. Approximate retail value (“ARV”) of the Prize is $1,000.00. Prizes are non-transferable, non-assignable, and non- refundable, and must be accepted as awarded. Prizes are awarded “AS IS.” Unused components of any Prize shall be forfeited and have no redeemable cash value. No cash or other substitution may be made, except by OtterBox, who reserves the right (but has no obligation) to substitute a Prize (or a component thereof) with another prize (or component thereof, including cash) of equal or greater value if the Prize is not available for any reason as determined by OtterBox in its sole discretion. Each Prize Winner is fully and solely responsible for any and all applicable federal, state, international, and local taxes and assessments (including, without limitation, income taxes). The Prize Winners will be issued an IRS Form 1099 for the actual value of their respective Prizes. Entrants waive the right to assert, as a cost of winning a Prize, any and all costs of verification and redemption or travel to redeem a Prize in this Contest. OtterBox is not responsible for fraudulent calls or e-mails made to Entrants by third parties.

8. PUBLICITY. Except where prohibited by law, participation in the Contest constitutes winner’s consent to OtterBox’s use of winner’s name, biography, likeness, voice, photographs, video, opinions, statements, hometown, state and country for promotional purposes in any manner, consideration, notice, review or consent.

9. GENERAL CONDITIONS. OtterBox reserves the right, in its sole discretion, to terminate, modify, or suspend the Contest if, in OtterBox’s opinion, there is any suspected or actual evidence of tampering with any portion of the Contest, or if unauthorized intervention, fraud, technical difficulties or failures or any other factor beyond OtterBox’s reasonable control corrupt or affect the administration, security, fairness, integrity or proper conduct of the Contest. OtterBox reserves the right in its sole discretion to disqualify any individual it finds to be tampering with the entry process or the operation of the Contest or to be acting in violation of these Official Rules or in an unsportsmanlike or disruptive manner. Any attempt by any person to deliberately undermine the legitimate operation of the Contest is a violation of criminal and civil laws, and, should such an attempt be made, OtterBox reserves the right to seek damages and other remedies from any such person to the fullest extent permitted by law. OtterBox’s failure to enforce any term of these Official Rules shall not constitute a waiver of that provision or any other provision of these Official Rules.

10. RELEASE AND INDEMNITY. By entering the Contest, each Entrant, to the maximum extent permitted by law, agrees to forever and irrevocably release, indemnify and hold harmless OtterBox and its affiliates, subsidiaries, partners, or agents and their respective employees, officers, directors, and representatives from and against all claims, damages or liabilities arising in whole or in part, directly or indirectly, from Entrant’s participation and/or entry in the Contest, any Contest-related activities, and/or Entrant’s acceptance, receipt, use, misuse, or possession of or participation in any prize awarded in the Contest.

11. LIMITATIONS OF LIABILITY. OtterBox is not responsible for: (a) incorrect or inaccurate transcription of entry information or late, lost, stolen, unintelligible, illegible, damaged, mutilated, altered, incomplete, misdirected entries or entries received through impermissible or illegitimate channels, all of which will be disqualified; (b) technical failures of any kind, including but not limited to the malfunctioning of any telephone, computer online systems, computer equipment, website, server provider, network, hardware or software, or garbled, corrupt, or jumbled transmissions; (c) the unavailability or inaccessibility of any website or service; (d) unauthorized intervention in any part of the entry process or the Contest; (e) printing, typographical, electronic or human errors which may occur in the offer or administration of the Contest or the processing of entries; (f) any injury or damage to persons or property; or (g) any delays or cancellations of flights by airlines.

12. DISPUTES. Entrant agrees that this Contest shall be subject to and governed by the laws of the State of Colorado, and any and all disputes, claims, and causes of action arising out of or connected with the Contest, or any prizes awarded, shall be resolved individually, without resort to any form of class action, and solely and exclusively in a federal or state court located in the State of Colorado. Entrant submits to sole and exclusive personal jurisdiction to such courts in the State of Colorado for any such dispute and irrevocably waives any and all rights to object to such jurisdiction.

13. WIN LIST. The names of the Prize Winners will be available online at www.otterbox.com after January 24, 2014.

Broken Rubber!

Ok… So I’ve had my iPad in my Defender Series case since the day I bought it. It has withstood lots of drops and abuse. The rubber protector shell started to stretch and eventually broke in 3 spots. So, I contacted OtterBox and contacted the warranty department. It was totally easy!! Take a pic and pay for shipping. Bam, done! Three days later it arrived. I opened the box expecting to see just the rubber piece but instead they sent me a brand new case!!! Wow! That is great customer service!! OtterBox For Life

Thank You

Thanks OtterBox for making the process of replacement easy. I needed a shell due to the one I have had for 1 1/2 years was not fitting well. I followed the replacement process with ease. The item arrived today. This was hassle free, easy and extremely convenient. Thank you to the web page designer, the order filler, and the shipping personnel. OtterBox ROCKS David