Consumers complain most about these 10 things

Problems with auto mechanics are among the top ten consumer complaints.

It seems like déjà vu. Once again this year, problems with auto dealers, mechanics and home improvement contractors, as well as issues related to credit and debt top the annual list of consumer complaints.

"This is not surprising, since these situations often involve large consumer expenditures and some of the most egregious practices," noted the new report on the nation's Top Ten Consumer Complaints for 2013.

Telemarketing fraud, especially do-not-call violations, was the fastest-growing problem area last year.

"Despite the do-not-call registry, strict rules concerning robocalls, and other protections, unwanted and fraudulent phone calls are still plaguing American consumers," said Susan Grant, director of Consumer Protection at the Consumer Federation of America. "It seems as though the rules are being flagrantly violated and that consumer agencies at all levels of government, try as they might, are having a hard time keeping up with it."

The Federal Trade Commission receives, on average, about 310,000 complaints about unwanted telemarketing calls each month. About half of those complaints are related to robocalls.

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The report notes that one of the biggest challenges confronting consumer protection agencies right now is dealing with scammers from other countries targeting U.S. consumers.

"Internet phone service, Caller ID spoofing software, prepaid cell phones that scammers buy anonymously and discard, auto-dialers and other technology make it easy and inexpensive for crooks to contact U.S. consumers from anywhere in the world," said Amber Capoun, president of NACPI.

Here are the top 10 consumer complaints in 2013:

1. Auto: Misrepresentations in advertising or sales of new and used cars, lemons, faulty repairs, leasing and towing disputes

2. Home Improvement/Construction: Shoddy work, failure to start or complete the job