Customer reviews Salou

* The reviews below are those of our Pierre & Vacances customers. Please visit the Tripadvisor website for all reviews for this destination.

Overall rating

Excellent

223

Very good

221

Moderate

75

Mediocre

19

Terrible

11

Look at reviews about

Family

439

Couples

43

Solo travel

1

Business

2

Friends getaway

63

Rating by category

Location

Sleep Quality

Rooms

Service

Value

Cleanliness

Lynne J

(family)

«Nice apartments»

Review 05/08/2019

Lovely, clean apartments with adequate space and washing machine was a bonus. Extra charges if you want to use underground car parking facility, late check-outs & €200 deposit taken on arrival. You are required to take all your rubbish out yourself and the apartment has to be totally rubbish free when you check out or you won’t get your deposit back. Limited sun loungers around pool but I just took out our plastic seats from the balcony. Apartments are very nice, but not many places to eat breakfast if you want to eat out. We hired a car so that took us nearer Salou, staff were very pleasant & helpful, other than the above the apartments suited our needs with two bedrooms & we had a great holiday.

Had a fantastic time staying here the quality of apartments were amazing for the value of money. We were just disappointed about the lack of sun beds 8 there were for 2 block of apartments, most of them were in fact broken and very uncomfortable. Our only other major issue were the ants and mosquitos we think this is because there is a lot of grass plants all around and it did ruin some of our nights wanting to sit outside on the balcony. But apartments it self were beautiful very close to everything no need for taxi anywhere, would definitely recommend this to other people.

Customer service worse by far!!!! From beginning the attitude on staff and the less help from them was appaulin. We was locked out of our room the first night we arrived our key wouldnt work so we was told to go back to safe and get another key! talk about not organised there should of been someone there to meet us in reception that evening.

Thanks for your comments. We remind you that you took the key of other apartment a few minutes after your arrival without any problem, you knew already that the reception cosed at 8pm and you have in case of emergency a telephone 24h/7. At the end of the stay you said at the reception that everything was ok so we are very surprised of your review. Best regards

Everything was really good for a family with children. The apartment was really clean. The only thing that was not so good was the living room sofa as far as sleeping. Only small children can sleep on the sofa. Length ok, but structure bad for bigger sleeper.
The water park is really close

Fantastic large bright airy modern apartment. Comes fully equipped with washing machine air con and wifi. Local small shop opposite main gates. Complex very quite. approx 5min walk to main salou strip. Towels changed every 4days bedding once a week.