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Energy Consumers Australia was established by the COAG Energy Council to enable to voices of consumers to be heard so their interests are reflected in decisions to drive better market outcomes. Each year, ECA holds a Foresighting Forum that brings together the whole energy sector to work collaboratively on key issues affecting the long term interests of consumers. The 2017 Forum is your opportunity to hear the latest research and thinking on the changing nature of the consumer, as well as to work and network with a wide spectrum of energy sector participants to ensure the ongoing resilience of the sector in the face of changing consumer expectations and technological and policy change.