New Patients

New Patient Information

Scheduling your first appointment:
Please call or email our office and one of our new patient coordinators will be happy to assist you.When you call, please be sure to specify which of our two dentists you would like to see.

Patient Amenities:
After you arrive at our office, sit back as you enjoy the ambiance of our fireplace as well as a complimentary warm gourmet coffee beverage or bottled water. Feel free to bring your iPod/CD player to all appointments if you like. Several days per week you will be able to enjoy a complimentary massage by Heather or Candy, licensed massage therapists. During your appointment they provide hand and foot massages and once your appointment is complete offer a neck and back massage if you desire. Sit back, relax, and enjoy! It's on us!

Your First Visit:
Upon your arrival we will sit and discuss your desired outcome, any pertinent medical and dental histories, the idea of a lifetime strategy for dental health, and any questions or concerns you might have.

After our discussion we will do a thorough examination of your mouth and surrounding structures. We will check the soft tissue in your mouth (oral cancer exam), check your bite, teeth, gums, and jaw joint. We will also take any necessary x-rays and photographs. You will view a tour of your mouth using our state of the art intra-oral camera. Our patients love being able to watch their intra-oral tour as it is displayed on our 40 inch flatscreen TVs. Occasionally dental impressions may be taken for study models.

Preventive Care Visits:
It is our joint responsibility to see that follow up preventive care is done on a regular basis. Many patients choose to schedule their next visit before they leave. We consider this a confirmed appointment. Please call us 48 hours in advance if you must change the time we have reserved for you.

Emergencies:
Occasionally, dental emergencies do occur. When they do, please contact the office immediately as we always make time available to treat your emergency as soon as possible.

Cancellation & Rescheduling Policy:
When you make your appointment, the time we set aside for you is your time only. We see our patients individually and value your time and dislike keeping you waiting. We ask that you also respect our time. If you are unable to keep your appointment, please notify us at least 48 hours in advance. A nominal fee may be charged to your account if this notice is not given.

Financing Options:

We currently offer third party financing to our patients through an excellent company name CareCredit. Visit their website for more information about CareCredit. www.CareCredit.com

We also have some in-house payment plans available for those patients that qualify.

We also accept cash, check, Visa, Mastercard and Discover.

Dental Insurance:

We accept most major dental insurance plans that allow for “out of network” benefits and our patient coordinators will submit claims on your behalf. We are not contracted with any dental insurance company, we recommend you contact your insurance provider to determine whether your plan allows for you to go “out of network.” If you plan does allow this, then our patient coordinators will only need a copy of your insurance card to get further information from your insurance company. Not every insurance plan is the same and many companies only give estimates on what they will for services before they are complete. We do our best to give honest and fair approximations based on information given to us by your insurance company. Please call our office if you have any specific questions regarding your benefits at (630) 963-67500.