Yes TV by Fetch: Setup & User Guides

Getting started with Yes TV by Fetch is simple. In this article you'll find detailed instructions to set up your new service. You can also download our quick start guide or the full Yes TV by Fetch userguide from the 'Further help and user guides' section of this page.

Before you start...

Which type of set top box do you have?

There are four versions of the Yes TV by Fetch set top box. The older Generation 1 box (Gen 1), the Generation 2 box (Gen 2) and the new Generation 3 (Gen 3 - Mighty) and Mini STB.

The image below will help identify which set top box you have.

Got Powerline Adaptors?

If you've also purchased the optional Powerline Adaptors with your set top box - you'll receive them in a separate package. Unpack your Powerline Adaptors and follow the quick start guide for Power Adaptors, before skipping to 'Step 2: Connect your antenna'.

No Powerline Adaptors?

If you did not purchase the optional Power Adaptors, connect your set top box to your modem/ router using the Ethernet cable provided with your set top box, as shown in Step 1.

Please Note: The Mighty (Gen 3) & Mini are WiFi enabled, and do not need a Powerline Adaptor (PLA).

Step 1: Connect the set top box to your modem/router and the internet

Plug one end of the Ethernet cable into the rear port labelled 'RJ45' (Gen 1 box) or 'Internet' (Gen 2 box), (Gen 3 box) and Mini

Plug the other end into a spare port on your existing modem / router. To connect using WiFi, continue to next step

Ensure that the TV Antenna is connected to 'Tuner Input' port on back of Fetch TV Box for Free to Air channel reception

Video and audio should be connected to TV via the HDMI port on the Fetch TV Box. If there is a power adaptor, plug it into the wall power socket and the other end is connected to the Fetch TV Box 'Power Input'

Power on the TV and located the correct input source, i.e. if you plugged the Fetch TV Box Video connection in Step 4 into the HDMI2 port on the TV, switch to HDMI2 via the TV remote control

Switch on the wall power socket to turn on the Fetch TV Box

Watch the TV for Fetch TV 'Preparing System' screen

Select the WiFi connection option on the screen. Choose the appropriate WiFi network then enter the password if necessary

Step 2: Connect your antenna

Unplug your existing TV antenna cable out of the back of your TV and plug it into the port labelled 'IN-ANT' or 'ANTENNA IN' on the Yes TV by Fetch set top box. Keep the other end connected to the antenna socket in the wall

Plug one end of the supplied antenna cable into the port labelled 'ANT- OUT' (Antenna Out) on the Yes TV by Fetch set top box and plug the other end into the ANT IN (Antenna In or RF IN) port on the back of your TV Note: Gen 3 and Mini have the same port labelled as 'ANTENNA' and 'IN ANTENNA' respectively

Step 5: Turn everything on

To switch on a Gen 2 set top box, press the standby button and the red light should change to blue

To switch on a Gen 1 set top box, flick the switch at the rear, then press the standby button and the red light should change to blue

To switch on a Gen 3 (Mighty) & Mini set top box plug the end of the Power Cord into the port labelled 'Power' on the back of the STB, plug the Power Cord into a power point and switch the power ON

Using your TV remote control, find the HDMI input channel you've used in Step 3 (or component/ composite input). You can do this via the ‘Source’,‘Input’ or ‘AV Select’ button on your TV remote control. You should see the Yes TV by Fetch logo on your screen when you've found the correct input channel

Important! Your TV screen will appear blank a number of times during the on-screen setup and may remain blank for up to 5 minutes, this is normal behaviour.

Step 6: Activate & follow the on-screen instructions

You'll now be taken through the rest of the Yes TV by Fetch setup on your TV screen. The on-screen setup will take approximately 5-10 minutes depending on your broadband speed. Do NOT turn your set top box off at any stage during setup.

Insert the AA batteries into the remote control

You'll be asked to select an Audio Option. Select the 5.1 Audio option ONLY if you have compatible equipment. If you experience audio problems after selecting 5.1. change the setting to 'Stereo'

You'll be prompted to enter your Activation Code which is on the letter that came with your Yes TV by Fetch Set Top box

Use the navigation arrows and the 'paw' button on your remote control to enter the code via the on screen keyboard. Activation codes are case sensitive, you can change the keyboard to upper case and back by pressing the 'Text' button on your remote control