Does AI Take or Change Our Jobs

The artificial intelligence (AI) in workspaces can bring more benefits than problems

The advance of AI is undeniable, as is its introduction to the labor market. Companies and workers should make up their minds to live with AI (AI) in offices and work areas. Using AI in workspaces can increase the happiness of workers and promote teamwork.

Usually, when thinking about the idea of introducing technology in workspaces, the image that is generated is the replacement of humans by robots or machines.

Will we work with robots in the This futuristic vision has been discarded by the main technology companies in the world, which point out that AI will not replace humans but will optimize its performance. Will we work with robots in the coming years? Could our boss be a robot in a decade? The AI (AI) is already present in the workplace, in less flashy but equally efficient elements. In essence, the use of AI in companies aims to automate processes, facilitate communication between colleagues and assist in making decisions. Therefore, it can be said that it is capable of generating more benefits than problems in work environments.

Benefits of AI

AI to be more efficient A Cisco study showed that virtual assistants can increase the happiness of workers. For this, the company conducted a survey of workers from 10 different countries.

The main conclusion of this study indicated that 95% of workers considered that a virtual assistant can improve their tasks at work, such as writing documents or emails and even optimize their participation in meetings. 57% said that AI (AI) in workplaces can increase productivity and 51% of respondents think that this can increase the focus of workers.

Improve teamwork Conflicts exist in work environments, to the extent that they are part of day-to-day business. The traditional way to eliminate them is to consult workers periodically about their compliance with their employment. However, these processes tend to be long and tedious and produce results months after the consultation was made, delaying the implementation of actions to improve the functioning of the work teams. Faced with this reality, AI can offer a solution. Through the use of devices and tools with AI (AI), it becomes possible to detect the emotions of the workers and thus quickly process a large amount of data. In this way, those responsible for Human Resources and business strategy can better manage their work teams and provide them with the necessary conditions for optimal performance and strengthen work teams. Paradoxically, this type of practice shows that, far from dehumanizing employment, the introduction of AI (AI) in the workplace can lead to an improvement in human relationships and interactions. When talking about the future of AI surely one thinks of AI occupying jobs. Possibly, reference is made to the increase in the number of robots, including hinting at Skynet from the movie Terminator 2; whose narrative assumes that it is only a matter of time before man has to face the machine, in a fight against robots with extraordinary AI, to defend human existence.

A movement towards the transparency of AI AI needs to be reliable, present transparency about what it does with people's data and answer why and how it makes decisions when it comes to issues that affect our lives. For next year, an emphasis is placed on measures aimed at increasing the transparency of AI. This year, IBM revealed the technology developed to improve the traceability of AI Open Scale decisions. This concept provides insights in real time not only on the actions taken but on how they are done, which establishes connections between the data used, the weighting of the decisions and the potential for distortion in the information.

Creation of new jobs According to a study by Gartner, it is expected that AI will generate 2.3 million jobs. Vacancies should focus on education, health, and the public sector. Maybe we cannot see all these results next year. However, we are facing reality and not utopia. It will touch hard work and see what brings this digital revolution.

Deepening the AI and automation in business The AI will branch into support functions such as Human Recurs or optimization of supply chains, where decisions regarding logistics, as well as hiring and firing, will be increasingly informed by automation. It is likely that we will also see an increase in the use of consumer information by companies to generate new revenue streams. The creation of large data banks of transactions and client activities. More companies will adopt this strategy under the understanding of the value of the data they possess.

The future of AI

There are two problems with these prophecies of the end of the world. In the first place, if the AI begins to occupy our jobs, society is the architect of its perdition. Who built the machines in the first place? Who established the convenience, speed and low prices as relevant factors? The same society. Here's an example: a traditional store anywhere in the world struggles to stay afloat. Why? Because of the great popularity of online retailers. Often, when talking about the benefits of AI automation, the opposite argument is that this technology goes for the lowest paid workers. Those against AI claim that it could cause unemployment in demographics with lower levels of education and fewer opportunities to change careers or find alternative work. It is true that machines have been used in some cases to reduce the number of personnel. For example, in the production line of cars, in the self-service boxes or the welcome when calling a contact center. However, these examples do not include the main point. AI can make decisions faster than any human could. Would not it be unfair to waste these skills only on low-skilled tasks? For all the investment that requires its implementation, would not it make more sense to apply it in jobs where it is more useful to make decisions quickly? Would AI make these jobs redundant? If implemented correctly, yes. And that is a good thing. Why? Because it means that you will have more time to concentrate on returning the emotion to the business. It must not, what must be done is to use that capacity to increase our basic humanity to create value. That value could reassure a patient, solve a telephone contract problem or could be developing a new application. Whatever it is, with AI it can be done more effectively and efficiently. The future of AI is not about the IA occupying the jobs. It's about letting this technology do mundane work, to be able to do things in which only human beings are really good at. In this sense, AI will not substitute the man but will improve the work of this, thanks to all its benefits, which were mentioned above. AI will help in everyday tasks and make them easier. AI is not an option, it is a reality and we must decide how to use it to perform mundane tasks while we take the result of AI to improve the experiences of our human connection
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