FAQ & Site Info

FAQ & Site Info

Terms of Service

Order Processing Times:
General Order: 1 – 3 business days processing time, some orders also leave same day.
Special Order Items: 5-10 business day shipping time. If your item is marked special order, you must allow additional processing time before your item ships. Standard Order Processing time: 3 Business Days from date of cleared payment your item should leave our warehouse. However, be advised, orders with multiple or larger items may take longer
International estimated delivery time: 4-8 weeks from when items are shipped.

SHIPPING:
We ship items Monday through Friday, we do not ship on weekends nor holidays. Quick Ship liquidations and Piggadoorz.com honor all legal and religious holidays. Although your item states that it will ship with FedEx or UPS, please be advised that we search out the most competitive rate at time of shipment. The name of carrier may vary and change from what we post on the sale. Be advised that there are many factors that can delay, extend or change delivery times, and statuses.
(a) Exception: The carrier has encountered an error or problem with delivery itself, the address or the package.
(b) Weather: Foul weather, storms, dangerous weather will delay shipping
(c) Holiday: Holiday can close, stop or delay package due to busy time of year, or the outfit being closed.
(d) Freight/Size of Box: Box size, or package size will or can delay the package delivery time and date.
(e) Form of packing: If your package requires a specific special kind of packing such as fragile, breakables, perishables etc., such circumstances can and will delay delivery.
(f) Please take all these mentioned circumstances and any acts of mother nature as delays that are completely out of our control.

****We gladly combine shipping upon request. ****

- If your tracking number shows PRINTED but nothing more, it means it has not been scanned yet. We cannot control when driver scans the item, and we may also still be processing your order. Please wait for your item to show its first scan before emailing regarding printed waybill.
-Total estimated domestic delivery time: You should receive your item in a minimum of 4 days and a maximum of 12 days.
- If your item arrives damaged, please contact customer service immediately, and take immediate photos. Please email all photos to the agent assisting you.

International Shipping:
International Customers: We will Declare the full Value of the item. We will not declare as a gift. Customer is responsible for all custom fees and charges. Also, all packages must be signed for upon receipt.

Purchasing:
Please view all photos carefully before deciding to bid or buy.
If you have specific questions, please do not hesitate to message us before you complete the bid or the purchase. You may also call our customer service line at 845-383-1227. If you have a problem with your purchase after you receive it, please contact us first. We work very hard to make sure everything we sell and ship out is exactly how we represented it. If there is a problem with your purchase, please reach out to us and allow us the opportunity to fix it for you. Nine times out of ten, we have no idea of the problem until you inform us to begin with.

Payment:

We accept Visa, Discover, Master Card, American Express and PayPal, Payment is due within 5 days following the close of the auction or date of your purchase.
If you have a problem with your purchase after you receive it, please contact us first. - - - We work very hard to make sure everything we sell and ship out is exactly how we represented it. If there is a problem with your purchase, please reach out to us and allow us the opportunity to fix it for you. Nine times out of ten, we have no idea of the problem until you inform us to begin with.
- We provide refunds in 14 days after receipt of item. Buyer is responsible for shipping if item is returned for reasons other than damage from shipping or incorrect item description.

Pictures
Pictures are stock photos. Colors/designs, or texture may vary from picture shown here. For clarification where there are questions, please just email customer service.

Returns
Returns are accepted if they meet the following criteria:
 Item damaged in transit & damage claim & investigation has been completed.
 Item is Un-opened.
 Item is Un-used.
 Item is in the same exact condition we shipped it in.
 Buyer must pay all return fees plus a 20% restocking fee.

Feedback/ Reviews
Feedback is a very important factor of any business. Whether it be a review, or a suggestion, it is always something that we at Quick Ship & Pigadoorz welcome over and over. While we understand that we can’t please everyone, we have a strict policy regarding your satisfaction as a customer. If you are completely dissatisfied to the point that you are contemplating a negative review, please first request a manager’s attention to the matter. We will work diligently to satisfy your purchasing needs. Allow us the opportunity to make a possible wrong into a definite right! At the end of the day we are all human. We have flaws and both staff, owners and even CEO’s will make costly mistakes. Losing our customers is not one we wish to commit to. This is not to sway your review but to allow us a fair chance at resolving it to the best of our ability before acting on impulse. You never know, it may completely change your mind!