Header color - select a color bubble or use the color picker to enter or select a custom color. This color will fill the space behind the search bar.

Header background image - in place of a Header color, you can upload your own background image to fill the space behind the search bar. Click Browse images to choose an image from your file manager, or Upload to select a new image from your computer.

Links- this color will be used for any text links throughout your knowledge base.

On the left side of yourCustomizesettings, you'll see a live preview of how your knowledge base will appear on different device types. Use the tabsto adjust the preview and see how your knowledge base will appear on different device types. This preview will update with all your changes in real time.

Please be advised that while there are no public roadmaps at this time this is a brand new tool that HubSpot will be constantly improving and expanding based on feedback.

Header color - select a color bubble or use the color picker to enter or select a custom color. This color will fill the space behind the search bar.

Header background image - in place of a Header color, you can upload your own background image to fill the space behind the search bar. Click Browse images to choose an image from your file manager, or Upload to select a new image from your computer.

Links- this color will be used for any text links throughout your knowledge base.

On the left side of yourCustomizesettings, you'll see a live preview of how your knowledge base will appear on different device types. Use the tabsto adjust the preview and see how your knowledge base will appear on different device types. This preview will update with all your changes in real time.

Please be advised that while there are no public roadmaps at this time this is a brand new tool that HubSpot will be constantly improving and expanding based on feedback.

Just spoke to a client who wishes the KB to be available as a template in design manager. It is important for a client to have all of their pages with a similar look and feel. Right now, it is not as seamless as there is quite a bit of difference in styling.

Hey Kristen! This week I noticed that in the Design Manager there are Knowledge Base components you can now add to templates. When you look at the dependents for the components you can actually open the components/pages for the Knowledge Base...

I asked support about them and they said this is not an upcoming feature and they don't know what I am able to see them. Do you have any insights?

@roisinkirby Any updates here? There is a very simple solution, use better fonts/styles. I have asked this to support multiple times over the last six months, and they point me to this article. It would be great if you can nudge the team to improve the fonts used in the article.

It is uninspiring to create articles when they look this bad. Here's the CSS snippet that improves the font.

It's not only "uninspiring" as another commenter put it; it's absolutely disingenuous when we see how nicely the Hubspot articles appear right in the chat window, and in the browser and compare it to what we as paying customers get.

I counted 3 different fonts (2 san serif and 1 serif), and the article body font looks like the default Times New Roman font. At first, I thought that my pop-up blocker had killed whatever was controlling a style sheet or something. Then I realized that there was no way to edit the font in the Knowledge Base. I'd be happy to have at the very least the basic Hubspot font as a default available.

It's mind-boggling how something so basic is not even offered, whereas solutions like Zendesk's Knowledge Base and Intercom's Articles (example), cover this.

This really is a feature we would like to see introduced. The current font option looks horrendous. We were able to change the fonts in some of the marketing products such as the blog we created. We should be able to have the same customer facing fonts across your product suite.

I would love this functionality!! Please allow us to edit the template and CSS styles of Knowledge Base.

Having featured images for categories or articles would be fantastic -- Even something as simple as having tiles and icons would make it look so much better. Here is an example: https://www.ebates.com/help

If there was a way to currently display more than two articles on the homepage of the Knowledge Base, that would be very beneficial. I am suggesting this because we would like users to have the ability to try and find their issues from that page rather than relying so much on the search bar itself, or clicking on "See all articles". Plus, it makes you look like you have some more content than just a few articles in general.

Would really love for the ability to define custom knowledge base styles to be implemented.

It is disappointing that the knowledge base doesn't include the ability to match front-end form styling and other classes to landing pages or website pages. The knowledge base is supposed to be an extension of the company's brand and a platform for their current customers to use. Have a slightly disconnected front-end experience hurts the brand and makes the company look inconsistent.

@jennysowyrda It doesn't seem like the idea you mentioned includes any insight from the Hubspot team. Could you please shed some light on when these knowledgebase features will be either prioritized, or completed?

While not all ideas have comments from the HubSpot team, ideas are regularly monitored and reviewed by the HubSpot team.

I do not have an update around if and when this idea will be completed, however the best place to share your thoughts and suggestions will be through the idea, as that is the space monitored by the product team.

Thank you,Jenny

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