How can I keep up to date with changes in Deskpro?

There are a number of ways to keep up to date with the latest improvements in Deskpro.

Portal News posts

Our portal News section is the most comprehensive source of Deskpro news.

Our news posts are divided into two categories:

Release Announcements gives you all the details of every new build. That includes a lot of technical nitty-gritty, like bug fixes for obscure edge cases that most helpdesks would never come across. It's also where we post security notices.

The Product category is where we announce new features, and bigger changes like the new improved agent interface. (If you're a Deskpro On-Premise customer, you can see the Product posts in the Deskpro Updates section of the admin Home page).

You can use an RSS feed to see new posts in an aggregator service like Feedly, or in Firefox's Live Bookmarks feature: