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Complaints Policy Statement

Kotak Life Insurance listens and positively responds to customer complaints. We ensure that all complaints are dealt with fairly and that all employees have the necessary skills to manage these expressions of dissatisfaction confidently and competently to their resolution.

Trade Logos displayed above belong to Kotak Mahindra Old Mutual Life Insurance Limited’s promoting partners Kotak Mahindra Bank Limited and Old Mutual plc and are used by Kotak Mahindra Old Mutual Life Insurance Limited under license.