FAQs

Tailio is a smart device and a mobile app for monitoring your cats’ health and wellbeing. The Tailio device is placed under the litter box and tracks each cat’s weight, waste output, litter box visits, and more – just as recommended by veterinarians. Tailio alerts you to signs of health or behavioral issues, so you can take action. Early intervention by a veterinarian leads to better outcomes, so your cats can live longer, healthier lives.

The Tailio device is placed under a litter box and connected to a home Wi-Fi network. Tailio measures each cat’s weight, waste output, daily litter box visits, and movements inside the litter box. From this information, Tailio calculates over a dozen parameters characterizing each cat’s physiology and litter box habits and behavior, and detects changes and trends that can be caused by common cat diseases.

Tailio works with most popular litter pans and boxes of all sizes (S, M, L, XL, and Jumbo) and shapes including rectangular, oval, and round, with the exception of triangular/corner shaped boxes. Tailio works with open or enclosed litter boxes and any type of litter. Tailio’s non-skid top will hold the litter box firmly in place.

We are working on a 2-Tailio solution for large litter boxes where the weight or size of the litter box exceeds the limits of a single Tailio device. The data collected from both devices will act as one single source. Note that we will offer savings for purchases of 2 or more devices.

To provide the most complete coverage for monitoring the health and well-being of cats, we recommend using one Tailio device per litter box. Tailio will still provide valuable information when using a single Tailio device in multiple litter box homes, but will only collect data for the Tailio monitored litter box. We offer savings on the purchase of 2 or more devices.

Yes, you save! To provide complete coverage for monitoring the health and well-being of cats, we created discounted packages of 2 and more Tailio devices. Combine orders with all your cat-loving friends for even greater savings!

Yes. Tailio will monitor all cats in the home that use a litter box with a Tailio device placed under it. If an indoor/outdoor cat uses the litter box while indoors, Tailio will monitor their weight and litter box activity.

Tailio is very safe. Tailio is not only safe but also completely unobtrusive for cats – it doesn’t move, vibrate, make sounds, flash, or emit odors. The anti-skid mat on top ensures the litter box does not move, and Wi-Fi is turned off while a cat is in the box.

While we may offer products for dogs, rabbits, and other pets in the future, current Tailio technology is designed specifically for cats. Nevertheless, Tailio will inform you when another pet gets in the litter box.

The Tailio mobile app has a feature called “Vet report”. With one touch of a button, it generates a PDF file as an email attachment and emails it to as many email addresses as desired. The report has been designed with veterinarians, and tested with over 150 veterinarians, to be an easy to understand summary of your cat’s fundamental data of weight, visits and waste history.

Battery performance depends on the number of cats in your home, how many times a day they use litter box, and how long they stay in the litter box. There is a battery level indicator in the mobile app for each Tailio device and a reminder when the battery level hits 20%. To recharge, plug the provided AC/DC adapter into the device’s power jack. The recharge time is 2-4 hours, depending on the battery depletion.

Tailio does not diagnose - that’s the vet’s job! Tailio detects changes and trends in the cat’s physiology or behavior that can be caused by common cat diseases and alerts you. The vet report generated from the Tailio mobile app can help a veterinarian diagnose the cat.

The Tailio device has four leveling feet that can be adjusted for resting evenly on uneven floor. Leveling the device is easy. Simply move the litter box aside and place the Tailio device in the intended location. Press on the device to see if it wobbles and if needed, adjust only one foot by rotating slightly counter-clock wise while the device is in the intended location, making adjustments as needed until the device rests firmly on the floor.