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Lenovo FAQ

Should I Refuse to Take Delivery Of My Order If I Intend to Return It?

No. It is important that you accept delivery of your Lenovo order as not doing so will tag the package as undeliverable, resulting in a 15% restocking fee assessed to the customer's account.

Can I Change the Delivery Address Of My Order?

To help prevent fraud, Lenovo cannot change the delivery address after your order is submitted and verified. If you won’t be available to accept delivery, you can arrange for another adult to take delivery on your behalf — as long as it’s at the same address.

What If I Received a Damaged Product Or Shipping Box?

I Purchased Expedited Delivery. When Should I Expect to Receive My Order?

Your delivery time will vary depending on the delivery method selected at checkout and applies to the amount of time it takes for the product to be delivered once it has shipped. Expedited delivery will not speed up order processing or any manufacturing time that may be applicable to your order.

Do I Need a Disc Drive Like a Blu-ray Drive or DVD Drive?

It is a good idea to have a laptop with a drive that can read CD-ROMs. DVDs and Blu-ray discs are hardly ever used for class, but they are often used for impromptu dormitory movie-watching parties.

Most of the time you won’t need to use a Blu-ray, DVD or CD-ROM drive. However, certain courses of study require it more frequently than others, and there are times in almost every student’s career when he or she is glad to have a disc drive available.

Many course textbooks-especially for language and math, engineering and computer science courses-come with a CD-ROM that has a specific program and serial number. In some cases, this serial number is actually necessary to log in with via an online account and use as an assignment portal. In others, it is merely a helpful resource.

What is a Tablet PC Good For?

Tablet PCs are great options for individuals who enjoy browsing the Web, keeping in touch with friends and family on popular social networks, sending emails and watching movies or playing games. There are thousands of native applications available that transform day-to-day activities like reading the news into immersive, interactive experiences.

A tablet may be able to replace your laptop, if you’re not intent on processor-heavy tasks like editing video or pictures, and with the growth of streaming media services you may no longer have a direct need for a CD or DVD player. It’s the perfect companion for crowded spaces like airports or coffee shops, where size and portability become more important. And it’s a great tool for sitting on the beach and reading a book, newspaper or email without straining your eyes.

Business users are also finding great value in owning a tablet PC. Being more portable than a laptop and able to perform most basic business tasks such as author or edit a document, slideshow or email, tablets have become the preferred productivity enhancement tool for many business professionals. Often much cheaper than a business laptop, a tablet PC is a great alternative tool for note-taking, remote client-meetings and presentations.

Which Lenovo Laptops are Ultrabooks™?

Lenovo offers a great variety of ultrabooks™ with many options and beautiful, trendy designs. Two impressive series offering ultrabooks™ are the Thinkpad X Series and the ThinkPad T Series.

These devices typically weigh in at less than five pounds, making them convenient to carry. They vary in performance capabilities and the right Lenovo ultrabook™ for you depends on how you would like to use it -- although there is something for everyone. For more information on all the different models in these series, visit the Lenovo ultrabook™ page.

About Lenovo

Overview

Lenovo is more than a global technology company. We’re a leader in genuine innovation, dreaming up – and building – the technology and services that enable and inspire progress around the world.

We’re the progressive thinkers, creative doers and endless tinkerers who will always challenge the traditional and who know true groundbreakers never stand still. We’re proud of what we’ve created already and even more excited about where we’re headed.

No matter what team you’re part of, from marketing to IT, this is the type of place where you can create real impact.