The Social Travel Club Limited is committed to protecting and
respecting your privacy. This privacy policy (together with our
Service Terms and Conditions
and any other documents referred to in them) sets out the basis on
which any personal data we collect from you, or that you provide to
us, will be processed. Please read the following carefully to
understand our views and practices regarding your personal data and
how we will treat it. By visiting the Love Home Swap website
located at www.lovehomeswap.com (Website) and/or by using the Love
Home Swap service, you are accepting and consenting to the
practices described in this privacy policy.

For the purposes of the Data Protection Act 1988 (the Act), the
data controller is The Social Travel Club Limited. We are a limited
company registered in England and Wales under company number
07031138 and have our registered office at Lansdell & Rose, 36
Earls Court Road, London, W8 6EJ, England. Our main trading address
is 81 Rivington Street, London, EC2A 3AY, England.

If this privacy policy appears in a language other than English
(or if access to a function to translate this privacy policy into a
language other than English is provided), you acknowledge that this
is for convenience only and that, in the event of a conflict
between the English language version and the non-English language
version, the English language version will prevail.

1. Information we may collect from you

We may collect and process the following data about you:

· Information you give to us. You may give us information about
you by filling in forms on the Website or by corresponding with us
by phone, email or otherwise. This may include, without limitation,
information you provide when you use the Website, register as a
member, subscribe to and use our service, post material, search for
a property on the Website, request further information or services
from us, request information from other members, make use of any
interactive features on the Website, enter a competition or
promotion or complete a survey and/or when you report a problem
with the Website. The information you give us may include, without
limitation, your name, address, email address, phone number and
photographs, as well as financial and credit card information. If
you contact us for any reason, we may keep a record of that
correspondence.

· Information we collect about you. Each time you visit the
Website, we may automatically collect and process certain technical
information (this is statistical data about our users' browsing
actions and patterns and does not identify any individual), as well
as certain information about your visit to the Website (including
items you viewed or searched for, page response times, download
errors, length of visits to certain pages and page interaction
information).

· Information we receive from other sources. We may receive
information about you if you use any of the other websites we
operate, or the other services we provide, from time to time. We
may also receive information about you from third parties if you
use any websites or social media platforms operated by third
parties (for example, Facebook, Twitter, Instagram, etc.) and, if
such functionality is available, you have chosen to link your
profile on the Website with your profile on those websites or other
social media platforms. We may also work closely with other third
parties (including, for example and without limitation, business
partners, subcontractors in technical and payment services,
advertising networks, analytics providers, search information
providers and credit reference agencies) and may receive
information about you from them.

2. Use made of the information

We will not sell or license any personal information about you
to any third party. We use information held about you in the
following ways:

· Information you give to us. We will use this information: (i)
to carry out our obligations arising from any contracts entered
into between us and you and any relevant third parties and to
provide you with the information and services that you request from
us; (ii) to facilitate any transactions on the Website offered
and/or administered by third parties in which you choose to
participate; (iii) to pass any feedback and/or comments you provide
via the Website to the third parties in respect of whom the
feedback and/or comments were given; (iv) to provide you with
information about us and to send you newsletters and other relevant
information; (v) to provider you with information about other
services we offer that are similar to those that you have already
made use of or enquired about; (vi) to provide you, or permit
selected third parties to provide you, with information about
products and/or services we feel may be of interest to you. If you
do not want us to use your data in this way, or to pass your
details on to third parties for marketing purposes, please contact
us at info@lovehomeswap.com; (vii) to notify you about changes to
our service; and (viii) to ensure that content from the Website is
presented in the most effective manner for you and for your
computer.

· Information we collect about you. We will use this
information: (i) to administer the Website and for internal
operations, including troubleshooting, data analysis, testing,
research, statistical and survey purposes; (ii) to improve the
Website and to ensure that content from the Website is presented in
the most effective manner for you and for your computer; (iii) to
allow you to participate in any interactive features on the
Website, when you choose to do so; (iv) as part of our efforts to
keep the Website safe and secure; (v) to measure or understand the
effectiveness of advertising we serve to you and others and to
deliver relevant advertising to you; and (vi) to make suggestions
and recommendations to you and other users of the Website about
products and/or services that may interest you or them.

· Information we receive from other sources. We may combine this
information with information you give to us and information we
collect about you. We may use this information and the combined
information for the purposes set out above (depending on the types
of information we receive).

3. Disclosure of your information

We may share your information with any member of our group from
time to time, which means our subsidiaries, our ultimate holding
company and its subsidiaries, in each case as defined in section
1159 of the UK Companies Act 2006 (as amended from time to
time).

We may also share your information with selected third parties,
including: (i) other members and users of our service; (ii)
business partners, suppliers and subcontractors for the performance
of any contract we enter into with them or you; (iii) advertisers
and advertising networks that require the data to select and serve
relevant adverts to you and others (although we will not disclose
information about identifiable individuals to our advertisers); and
(iv) analytics and search engine providers that assist us in the
improvement and optimisation of the Website.

We may disclose your personal information to third parties: (i)
if The Social Travel Club Limited or substantially all of its
assets are acquired by a third party, in which case personal data
held by it about its users and members may be one of the
transferred assets; and (ii) if we are under a duty to disclose or
share your personal data in order to comply with any legal or
regulatory obligation or request, or in order to enforce or apply
our Service Terms and
Conditions or any other agreements; or to protect the rights,
property or safety of The Social Travel Club Limited, our members
or others. This includes exchanging information with other
companies and organisations for the purposes of fraud protection
and credit risk reduction and with law enforcement agencies or
court officials.

4. Management of your profile and personal
information

If you register as a member of our service, you will control
your user profile. This means that you will be able to access your
details by going to your profile page on the Website where you may
review, correct and/or update the majority of your information at
any time.

If you terminate or cancel your membership, we will remove your
listings from the Website as soon as is reasonably possible.
However, we reserve the right to retain certain information about
your listings, communications and account in order to enforce our
Service Terms and Conditions,
analyse user experiences to improve our business and resolve
disputes. Members should not expect that all their personal
information will be removed from our databases after termination or
cancellation of their membership.

For answers to frequently asked questions about how our Social
Circle feature works with Facebook, please see here.

5. Your use of other members' personal
information

We do not ordinarily share the identity, address or email
address or other contact details of members with other members;
instead, we facilitate communications between members through a
messaging system on the Website. However, members may of course
communicate their contact details to other members in connection
with their use of our service.
Circumstances may also arise when one member may have an urgent
need to contact another member and, in those circumstances, we may,
at our sole and absolute discretion, provide a member's contact
information to another member.
You agree that you will only use other another member's personal
information obtained through us: (i) to make arrangements in
connection with your use of our service; and (ii) for any other
purpose to which the other member expressly agrees after complete
disclosure of the purpose.
Under no circumstances will you disclose another member's personal
information to any third party without the express consent of that
member.

6. Where we store your personal data and data
security

The data that we collect from you may be transferred to, and
stored at, a destination outside the European Economic Area (EEA).
It may also be processed by staff operating outside the EEA who
work for us or for one of our partners. Such staff may be engaged
in, among other things, the processing of payment details and/or
the provision of support services. By submitting your personal
data, you agree to this transfer, storing or processing. We employ
generally accepted industry standards to protect your personal
information and we will take all steps reasonably necessary to
ensure that your data is treated securely and in accordance with
this privacy policy.

All information you provide to us is stored on secure servers.
Any payment transactions will be encrypted using secure technology.
Where we have given you (or where you have chosen) a password which
enables you to access certain parts of the Website, you are
responsible for keeping this password confidential. We ask you not
to share a password with anyone.

Unfortunately, the transmission of information via the internet
is never completely private or secure. Although we will do our best
to protect your personal data, we cannot guarantee the security of
any of your data transmitted to the Website and any transmission is
at your own risk. Once we have received your information, we will
use strict procedures and security features to try to prevent
unauthorised access, misuse or loss.

7. Information about our use of cookies

The Website uses cookies and other analytic technologies
(together referred to herein as cookies) to distinguish you from
other users of the Website. This helps us to provide you with a
good experience when you browse the Website and also allows us to
improve the Website.
A cookie is a small file of letters and numbers that we store on
your browser or the hard drive of your computer or device, if you
agree. Cookies contain information that is transferred to your hard
drive.
We may use the following cookies:
• Strictly necessary cookies. These are cookies that are required
for the operation of the Website. They include, for example,
cookies that enable you to log into secure areas of the Website or
make use of e-billing services.
• Analytical/performance cookies. They allow us to recognise and
count the number of visitors and to see how visitors move around
the Website when they are using it. This helps us to improve the
way the Website works, for example, by ensuring that users are
finding what they are looking for easily. All information collected
by these cookies is aggregated and, therefore, anonymous.
• Functionality cookies. These are used to recognise you when you
return to the Website. This enables us to personalise our content
for you, greet you by name and remember your preferences (for
example, your choice of language or region).
• Targeting cookies. These cookies record your visit to the
Website, the pages you have visited and the links you have
followed. We will use this information to make the Website and the
advertising displayed on it more relevant to your interests. We may
also share this information with third parties for this purpose.
All information collected by these cookies is aggregated and,
therefore, anonymous.
You can find more information about some of the individual cookies
we currently use and the purposes for which we use them in the
table below:

Please note that third parties (including, for example,
advertising networks and providers of external services like web
traffic analysis services) may also use cookies, over which we have
no control. These cookies are likely to be analytical/performance
cookies or targeting cookies.

You can block the download of all or some cookies or
remove/disable them (including the cookies we use) by altering the
privacy settings on your web browser. Guidance on how to do this
can be found at http://cookiepedia.co.uk/. However, if you use your
browser settings to block all or some cookies (including essential
cookies), you may not be able to access all or parts of the
Website.

You can also prevent your data from being used by Google
Analytics by downloading and installing the Google Analytics opt
out browser add-on. Guidance on how to do this can be found at
https://tools.google.com/dlpage/gaoptout/.

8. Your rights

You have the right to ask us not to process your personal data
for marketing purposes. We will usually inform you (before
collecting your data) if we intend to use your data for such
purposes or if we intend to disclose your information to any third
party for such purposes. You can exercise your right to prevent
such processing (i.e. to opt out of receiving any marketing
communications) at any time by contacting us at
info@lovehomeswap.com.

The Website may, from time to time, contain links to and from
the websites of our partner networks, advertisers and affiliates.
If you follow a link to any of these websites, please note that
these websites and any services that may be accessible through them
have their own privacy policies and that we do not accept any
responsibility or liability for these policies or for any personal
data that may be collected through these websites or services, such
as contact and location data. Please check these policies before
you submit any personal data to these websites or use these
services.

9. Access to information

The Act gives you the right to access information held about
you. Your right of access can be exercised in accordance with the
Act. Any access request may be subject to a fee of £10 to meet our
costs in providing you with details of the information we hold
about you.

10. Changes to this privacy policy

We reserve the right to update or change this privacy policy
from time to time. Any such updates or changes will be posted on
this page (and will be effective immediately). If you do not agree
to any updates or changes, please stop using the Website.

11. Contact details

If you have any questions or complaints regarding this privacy
policy, please email us at info@lovehomeswap.com or write
to us at 81 Rivington Street, London, EC2A 3AY, England.

3 June 2015

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FAQs page. Chances are you'll find the answer to your query. And if
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