We are offering a fantastic opportunity for you to join our dedicated team to drive forward our recruitment of school leavers and adults coming to the college. You will also help, support and advise students in their choices for education.

You will be responsible for providing Information, Advice and Guidance services to a wide variety of customers, monitoring and processing course applications right through to enrolment You will provide information and guidance on courses available as well as explaining the relevant fee payments and support funding available to our applicants.

Your excellent communication skills will be required to build relationships with students, schools, external agencies, and internal teams throughout the college. These skills will also be required for providing information and advice whilst attending events such as careers fairs and exhibitions.

You will have extensive experience in a customer service role, ideally in an education or training environment, and can demonstrate excellent personal communication skills. You will be positive, assertive and flexible with excellent attention to detail. You will also be able to meet challenging deadlines and work within a collaborative team environment. You will be able to demonstrate a commanding presence which holds others interest and have the ability to creatively solve problems.

You should be educated to Level 2 or above, including GCSE grades C in English and Maths, or equivalent qualifications. Excellent organisational and administrative skills, and the proven ability to work in a busy environment are essential, and candidates should be highly competent users of MS Office, including Outlook, Word and Excel. This role will include some evening and weekend work.

The closing date for applications is Monday 30th October with interviews will be

held on Wednesday 8th November if applying, please ensure you can make

yourself available on this date - thank you.

This is your opportunity to make your mark in a rewarding further education environment. In return, you'll get an excellent salary, Local Government Pension and benefits package, 30 days holiday plus bank holidays pro rata, and great career progression and development opportunities.

All shortlisted applicants are required to complete a self-declaration and disclosure form prior to interview. Satisfactory references, enhanced DBS check and medical clearance will be required for successful job candidates.

The City College is committed to providing an environment where students, staff and all members of the College community can feel safe and secure.