Welcome. The Wilkesboro Valvoline Instant Oil Change is located approximately 1 miles south of Walmart Supercenter near the intersection of Curtis Bridge Road and Pennell Street next to Cagney's Kitchen.
Andrew Nickelson, Manager

COUPONS

Includes up to 5 quarts of Synthetic Blend, Full Synthetic or Diesel oil (diesel quarts may vary; see store for details), filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.

Includes up to 5 quarts of Conventional oil, filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.

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TAKING CARE OF YOUR CAR IS EASIER THAN EVER

myCARFAX and Valvoline Instant Oil Change have partnered to make taking care of your car a little easier. Interested in seeing your vehicle’s service history? Just enter your car’s VIN or license plate info to see your free service history report online. myCARFAX offers you all of these benefits:

Notice of any open recalls for your vehicle

CARFAX vehicle service history

Alerts for upcoming recommended services

Address of your nearest Valvoline Instant Oil Change

RECOMMENDED SERVICES

FULL-SERVICE OIL CHANGE

TRANSMISSION SERVICE

FULL-SERVICE OIL CHANGE

Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.

Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.

The cost for accidents resulting from unperformed vehicle maintenance tops $2 billion a year, according to a 2004 study by Car Care Council. Here are three good reasons to choose Valvoline for your car maintenance needs:

Our skilled technicians are rigorously trained in an ASE-certified training program

For most of our services, you won’t even have to leave your car

On average, you’ll save up to 20%–50% on non-oil change services over the dealer1

FULL-SERVICE OIL CHANGE

TRANSMISSION SERVICE

RADIATOR SERVICE

FULL-SERVICE OIL CHANGE

Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.

Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.

Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.

DID YOU KNOW?

Routine maintenance can help keep you safely on the road and improve the fuel efficiency and performance of your vehicle. Stop in today for a free, maintenance check of fluids, air filter, bulbs, tires and wipers when you purchase an oil change.

CUSTOMER REVIEWS

The staff is amazing and even told me how to save money in the future. They also offered to change my windshield wipers even th ...

The staff is amazing and even told me how to save money in the future. They also offered to change my windshield wipers even though I purchased them elsewhere.

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5

Violet

Very friendly & knowledgeable staff

Very friendly & knowledgeable staff

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5

James H

Nice people and good service

Nice people and good service

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5

Steve F

Very satisfied in all aspects of service and quality of product.

Very satisfied in all aspects of service and quality of product.

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5

JeepMom

It was quick and easy. The men that did my oil change were polite and did an excellent job!

It was quick and easy. The men that did my oil change were polite and did an excellent job!

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5

Seadevil

Quick and professional

Quick and professional

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5

Adam

Good and quick service

Good and quick service

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5

Anonymous

Fast service

Fast service

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5

Liz 37

Everything was great

Everything was great

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4

Dude

Tire rotation 21.95

Tire rotation 21.95

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5

Donna m

The staff was very nice and easy to talk to

The staff was very nice and easy to talk to

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5

Michael T.

They were extremely pleasant and professional. They checked out the car thoroughly and informed me of the additional services av ...

They were extremely pleasant and professional. They checked out the car thoroughly and informed me of the additional services available without making me feel pressured to buy things I didn't feel I needed.

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5

iceman

they all jumped in and got it done the manager is a great guy he is the reason I go there

they all jumped in and got it done the manager is a great guy he is the reason I go there

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5

Brenda D

I use Valvoline oil change services allover the states I work in, each site is always great! The Wilkesboro NC location IS AWES ...

I use Valvoline oil change services allover the states I work in, each site is always great! The Wilkesboro NC location IS AWESOME!!! Thanks BRENDA DULA

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5

Anonymous

The employee was very courteous and knowledgeable.

The employee was very courteous and knowledgeable.

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5

Tin Wagon

They got me in right away assessed the problem quickly eased my fears and sent me on my way

They got me in right away assessed the problem quickly eased my fears and sent me on my way

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5

EG

The place is kept very clean. The Service Techs were very friendly, competent and efficient.

The place is kept very clean. The Service Techs were very friendly, competent and efficient.

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5

Judy B

They are fast and polite and good service

They are fast and polite and good service

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5

Rainman

Good service, didn’t have to wait, overall great service

Good service, didn’t have to wait, overall great service

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5

David G

Workers were great! They even asked which oil I preferred instead of just putting in whatever or trying to convince me to put th ...

Workers were great! They even asked which oil I preferred instead of just putting in whatever or trying to convince me to put the most expensive oil in. Also, combined with an inspection, I was impressed at the quickness of the service!

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5

Betty B

We found out we had a fan belt needed replacement

We found out we had a fan belt needed replacement

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5

LaToya B

They instantly took my car in and all the guys jumped right into work and they let us know everything they were doing and recomm ...

They instantly took my car in and all the guys jumped right into work and they let us know everything they were doing and recommend the best for my car. It was 20 mins and I was gone it was great service and I will go back every time I need a oil change and I will highly recommend them

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5

Leebot40

Great service, friendly workers, very easy. Did an oil change and inspection at the same time. Very fast.

Great service, friendly workers, very easy. Did an oil change and inspection at the same time. Very fast.

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5

Richard R

Knowledgeable friendly people. Fast service, all good...

Knowledgeable friendly people. Fast service, all good...

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5

Me

Friendly and quick service

Friendly and quick service

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5

JethroT

Fast, reasonably priced.

Fast, reasonably priced.

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5

rebeccaL

I had a great experience

I had a great experience

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5

V.Bouchelle

They done their job.

They done their job.

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5

AngieB

Courtesy quickness

Courtesy quickness

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4

Tpilkent

A bit pricey but the customer service, speed, and detail to attention were all top notch. Over 50 is more than I expected to pay ...

A bit pricey but the customer service, speed, and detail to attention were all top notch. Over 50 is more than I expected to pay for an oil change so a coupon would be awesome

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4

Judy c

Double checked everything

Double checked everything

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5

jack h

greeted at the entrance he asked what I needed pulled right in and started service

greeted at the entrance he asked what I needed pulled right in and started service

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5

Emily D

I never had to get out of my car during my visit. I have 3 young children and this was so nice not having to take them out of th ...

I never had to get out of my car during my visit. I have 3 young children and this was so nice not having to take them out of the car and get back in and have to wait. The guys that worked on my car were fast and efficient and I didn’t feel pressured to purchase anything I didn’t need. Thanks for a great experience!

Pricing is somewhat bloated for a simple oil change and tire rotation. Competitors offer lower costs albeit with longer wait times and slightly higher sales pressure. Satisfied with the service just not the end price.

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5

em

friendly , clean

friendly , clean

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5

Lisa C

Very nice and professional staff

Very nice and professional staff

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5

Stevenh

Good service

Good service

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5

jamesp

very efficient and professional

very efficient and professional

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5

Mcprouty

Fast Service and nice people.

Fast Service and nice people.

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5

RickM

efficiency

efficiency

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5

mike

get in and get out before all day

get in and get out before all day

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5

Shew2679

Always good repeat service

Always good repeat service

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5

Rick R

Everything was done promptly and as it should be

Everything was done promptly and as it should be

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5

Anonymous

The service was great, and fast. The employees were super friendly.

The service was great, and fast. The employees were super friendly.

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5

Chrissy

I LOVED coming to get my oil changed here. I usually go to a small town oil change place for cheaper prices but the customer ser ...

I LOVED coming to get my oil changed here. I usually go to a small town oil change place for cheaper prices but the customer service I received was incredible. I left with a smile on my face and I believe I still may be smiling. The guys that worked on my car (Bradley, Steven, and Justin) were awesome and made sure I was entertained as they finished my oil change. They Steven is also a great sales person. I WILL be back. And it’s thanks to these guys.

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5

Billy

Friendly great customer service. Aimed to please

Friendly great customer service. Aimed to please

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5

Britch777

The visit was fast and the staff was friendly and explained to me what my car might need in the future.

The visit was fast and the staff was friendly and explained to me what my car might need in the future.

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5

MikeS

Fast and courteous.

Fast and courteous.

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5

matthewha

Speed was incredible!!!

Speed was incredible!!!

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1

JJ

I was charged $23 for a failed inspection ... I’ve taken prior automobiles here before & never been charged should the car fail. ...

I was charged $23 for a failed inspection ... I’ve taken prior automobiles here before & never been charged should the car fail. I’ve since taken the car to 2 other inspection places & when it failed I was not charged. You want to get back in my good graces, refund my $23 bc that was a waste of my time & my money. & when you waste people’s time & $ they don’t have much use for you. & if you do choose to refund me - I DO NOT want a voucher for your establishment; I want a full refund to back to my bank account. But since that won’t happen, we’ll chalk it up to a lesson learned & believe me when I tell people where to go for an oil change it won’t be to your business since you want to cheat women.

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4

MelissaK

Was greeted promptly and services were provided quickly. Staff was very friendly and up front about costs of services provided. ...

Was greeted promptly and services were provided quickly. Staff was very friendly and up front about costs of services provided. Gave clear recommendations as to future services needed.

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5

TBrown

We had to evacuate from the coast because of Hurricane Florence. We saw the shop from the highway and pulled in. The guys were G ...

We had to evacuate from the coast because of Hurricane Florence. We saw the shop from the highway and pulled in. The guys were GREAT!!! Thank you!!!

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5

Tasha cherry

Very friendly and professional

Very friendly and professional

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5

Steve R.

Friendly and knowledgeable staff. Quick service.

Friendly and knowledgeable staff. Quick service.

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5

Violet V

Everyone was very friendly & knowledgeable & fast

Everyone was very friendly & knowledgeable & fast

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5

Dave H.

As always, the service is friendly and competent.

As always, the service is friendly and competent.

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4

Shirley

It was good

It was good

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5

will b

quick and easy in and out in less than 10 minutes

quick and easy in and out in less than 10 minutes

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5

Tom D.

This was a first time visit for my Jeep but I have two other vehicles that I have been getting serviced at this location for som ...

This was a first time visit for my Jeep but I have two other vehicles that I have been getting serviced at this location for some time; I always get excellent service; friendly, professional & knowledgeable staff. I will recommend it to others, definitely.

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5

Brenda D

Fast friendly great service

Fast friendly great service

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5

Brandie

They went out of their way to be very helpful

They went out of their way to be very helpful

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5

Tcp3358

Very efficient, courteous and did not have to wait long

Very efficient, courteous and did not have to wait long

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5

GB

Fast and good

Fast and good

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4

JRS

No particular reason service was great. There is always room for improvement.

No particular reason service was great. There is always room for improvement.

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5

Ben A.

Prompt, efficient service. Clean, comfortable waiting area.

Prompt, efficient service. Clean, comfortable waiting area.

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5

Ed C

Professional customer service.

Professional customer service.

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5

Anonymous

Quick & fast service

Quick & fast service

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5

Alyssa H

I was on the way to the beach and stopped before we left. We were in and out so quickly we didn’t even have to get out of the ca ...

I was on the way to the beach and stopped before we left. We were in and out so quickly we didn’t even have to get out of the car. Justin was very nice too. Overall a quick easy time!

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5

Brian H

Always fast and friendly service. Like the location and never had to wait

Always fast and friendly service. Like the location and never had to wait

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5

Heather R

Always deliver what I need when I need it. Always dependable and consistent with how they take care of the vehicles we use.

Always deliver what I need when I need it. Always dependable and consistent with how they take care of the vehicles we use.

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1

Angie

The pricing wasn’t told to me and didn’t even ask me what I wanted. It was more than I could afford and nothing was explained to ...

The pricing wasn’t told to me and didn’t even ask me what I wanted. It was more than I could afford and nothing was explained to me.

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5

Joe

Had gone to my dealer twice got turned away, at valvoline was seen and done in 15 minutes.

Had gone to my dealer twice got turned away, at valvoline was seen and done in 15 minutes.

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4

Geraldine

Not customer friendly...would drive 20 miles out of way to Hickory NC for my next service even though I work in this area. Felt ...

Not customer friendly...would drive 20 miles out of way to Hickory NC for my next service even though I work in this area. Felt as if I was an inconvenience for them to service my car....

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5

richard j

I came just before closing time and they treated me kindly and efficiently.

I came just before closing time and they treated me kindly and efficiently.

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5

Marie B.

The guys were very nice and informative. They demonstrated professionalism by telling me what needed to be looked at as a safety ...

The guys were very nice and informative. They demonstrated professionalism by telling me what needed to be looked at as a safety issue, and overall enjoyed their jobs.

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5

Lee H.

Friendly staff, told me what was best as I desired, and did what they were asked with happy resolve!

Friendly staff, told me what was best as I desired, and did what they were asked with happy resolve!

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5

Murf the Surf

What a fantastic group of workers. So kind and friendly and very helpful. Best Valvoline I have been to.

What a fantastic group of workers. So kind and friendly and very helpful. Best Valvoline I have been to.

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5

Angel

Quick, easy, friendly - a little more expensive but worth it

Quick, easy, friendly - a little more expensive but worth it

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5

Liz 37

Very please with service rendered

Very please with service rendered

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4

CJarvis

I was highly satisfied, everyone there was super friendly and very informative on my vehicle. Recommendations and pricing, they ...

I was highly satisfied, everyone there was super friendly and very informative on my vehicle. Recommendations and pricing, they really know their stuff, was fast and quick, told me about services I didn’t even know they did. I will defiantly be going back for oil changed and services again!

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5

Tina E

No waiting and service performed quickly. No pressure or upsell of services, just the recommended services that my vehicle might ...

No waiting and service performed quickly. No pressure or upsell of services, just the recommended services that my vehicle might require in the future. Staff friendly and professional.

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5

Anonymous

No wait time. An explanation was given to me about future things my vehicle will need and printed out for me to keep.Very friend ...

No wait time. An explanation was given to me about future things my vehicle will need and printed out for me to keep.Very friendly staff.

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4

TeriF

Fumes were so strong in the waiting area that I had to wait outside during the service. I had not had this problem at this busin ...

Fumes were so strong in the waiting area that I had to wait outside during the service. I had not had this problem at this business before. I was also surprised by the jump in price for the basic service. My coupons seem to expire before I need next oil change. Thank you.

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5

Robert J

Pleasant customer service.

Pleasant customer service.

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5

Mitch G

Fast and to the point

Fast and to the point

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5

KF - Staff were friendly and efficient. They were very approachable and explained what was needed and why.

The employees were friendly and explained what they needed and were going to do. All were approachable.

The employees were friendly and explained what they needed and were going to do. All were approachable.

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5

Anonymous

Saff was very friendly. Explained every step of the way. Clean place. I will def be back :)

Saff was very friendly. Explained every step of the way. Clean place. I will def be back :)

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5

Wrath158

Very quick service, checked several other things for me recommended an air filter that needed to be changed, after showing me th ...

Very quick service, checked several other things for me recommended an air filter that needed to be changed, after showing me the old dirty one.

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5

Kristen L

I've been a repeat customer at that location for a long time. Always "friendly, quick service" just like their sign says, and I ...

I've been a repeat customer at that location for a long time. Always "friendly, quick service" just like their sign says, and I told them that too while I was there.

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5

Anon

Knowledgeable staff and quick turnaround.

Knowledgeable staff and quick turnaround.

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5

Bull R

Friendly, courteous people, prompt service

Friendly, courteous people, prompt service

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5

The tactical farm

Manager great

Manager great

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5

SHaywood

Staff was courteous and efficient.

Staff was courteous and efficient.

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5

TJ

Pulled right in and didn't have to get out of vehicle, fast service.

Pulled right in and didn't have to get out of vehicle, fast service.

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4

John S

I had a mistaken impression topping off the oil was included with the full service oil change. Now I know different.

I had a mistaken impression topping off the oil was included with the full service oil change. Now I know different.

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5

Happy customer

Quick, easy service and offered me more services for my car as well as an informational sheet

Quick, easy service and offered me more services for my car as well as an informational sheet

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3

Flair

I feel like I was tricked into buying an air filter. I realized after the fact that my air filter wasn’t very old, and probably ...

I feel like I was tricked into buying an air filter. I realized after the fact that my air filter wasn’t very old, and probably didn’t need replaced

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5

bits&bytes

Very fast and effecient. Use them for all my cars.

Very fast and effecient. Use them for all my cars.

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5

jack H

fast great service no wait time

fast great service no wait time

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5

Jerry M

Very happy quick and easy

Very happy quick and easy

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5

Doria B

Prompt and fast service

Prompt and fast service

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5

Jackie W.

It's the fastest oil change I have ever experienced! And I didn't even have to get out of my car!

It's the fastest oil change I have ever experienced! And I didn't even have to get out of my car!

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5

Tom D.

Fast service, friendly staff; very efficient & knowledgeable! Been there several times & will continue to do so.

Fast service, friendly staff; very efficient & knowledgeable! Been there several times & will continue to do so.

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5

Rt

Fair price and always as fast and complete as possible

Fair price and always as fast and complete as possible

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5

Ralph Bare

Service and polite

Service and polite

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5

Coachh

The people there are always friendly and efficient.

The people there are always friendly and efficient.

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3

Anonymous

Unaware of pricing for rotation until inside waiting area. Car was already being serviced when I found the pricing on the wall. ...

Unaware of pricing for rotation until inside waiting area. Car was already being serviced when I found the pricing on the wall. Could have went elsewhere to get a cheaper rotation.Left with a HORRIBLE wobble while driving down highway. Went back 2 days later and mentioned it to employees. No comment from them. Basically they ignore me.

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4

Robert H

Ask for full service F350 4 Wheel drive. Gear oil was not checked front or rear nor tranfer case.

Ask for full service F350 4 Wheel drive. Gear oil was not checked front or rear nor tranfer case.

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5

John S

The staff was thorough and quick and professional.

The staff was thorough and quick and professional.

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1

jeepster

I thought I answered that I was satisfied.

I thought I answered that I was satisfied.

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1

Anonymous

Price is watching to high I think $46 just for a oil change and I didn't get a paper feeling what they did do got one telling me ...

Price is watching to high I think $46 just for a oil change and I didn't get a paper feeling what they did do got one telling me what all I needed I didn't look at it until later. He ask me if I had a coupon and no I didn't but the next day I got one for $11 off mextccisit and it expires 5-21-18 I won't need it that soon she nice I got it changed 5-5-18 I mean is that a joke.

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5

Derek

Honestly really happy with service this past visit

Honestly really happy with service this past visit

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5

CAS

We get all our cars serviced there even my son goes there

We get all our cars serviced there even my son goes there

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5

L Dennie

Very surprised how good it was i will recommend them for being the best .

Very surprised how good it was i will recommend them for being the best .

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5

bitsandbites

Friendly Staff, Fast Service

Friendly Staff, Fast Service

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5

cooterusn

Knowledgeable, professional, courteous

Knowledgeable, professional, courteous

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5

Kaylin J.

The staff member was friendly and the service was very fast. I live out of town and I make sure to have my oil changed when I am ...

The staff member was friendly and the service was very fast. I live out of town and I make sure to have my oil changed when I am in town.

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4

po

the man in charge was rude

the man in charge was rude

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5

Ladybugb69

Rick was very helpful along with the other staff that where doing the oils change. I will be going back to have my oil changes d ...

Rick was very helpful along with the other staff that where doing the oils change. I will be going back to have my oil changes done there from now on.

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5

Amy W

They were very busy, but still courteous and informative. I appreciated the list of services they offer and the mileage these se ...

They were very busy, but still courteous and informative. I appreciated the list of services they offer and the mileage these services are generally needed. I appreciated not being pressured to have unnecessary services performed.

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5

Dave h

No wait knowledgeable overall nice people

No wait knowledgeable overall nice people

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5

Dave M

Staff was great.. They had lots of knowledge

Staff was great.. They had lots of knowledge

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5

Ana Z

It was really just an easy oil change and I didn’t even have to get out of my car, and it was a very easy in and out process! Hi ...

It was really just an easy oil change and I didn’t even have to get out of my car, and it was a very easy in and out process! Highly recommend

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5

MichaelT78

Service was quick, professional, thorough and courteous. Staff seemed knowledgeable about the vehicle, and the price was reasona ...

Service was quick, professional, thorough and courteous. Staff seemed knowledgeable about the vehicle, and the price was reasonable.

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5

Judy B

Friendly

Friendly

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5

Jon B.

I like the speed, we all have very busy lives and need to be able to get in and out in a timely manner.

I like the speed, we all have very busy lives and need to be able to get in and out in a timely manner.

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5

AmyR

Great, fast, friendly service

Great, fast, friendly service

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5

Barry B

quick servise as expected

quick servise as expected

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5

Anonymous

Was quick and efficient. .

Was quick and efficient. .

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5

timestreasuredstudios

Always friendly, always quick service. Dependable is a worthy title.

Always friendly, always quick service. Dependable is a worthy title.

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4

Randell Waddell

First time I have ever used Valvoline oil products

First time I have ever used Valvoline oil products

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5

pwinhicks

friendly, staff. very professional, start to finish

friendly, staff. very professional, start to finish

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4

GMC Sierra

It was ok nothing good or bad really

It was ok nothing good or bad really

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5

Katlynn

Everyone was super friendly. They went above and beyond. They checked all fluids and informed me I needed a new cabin air filter ...

Everyone was super friendly. They went above and beyond. They checked all fluids and informed me I needed a new cabin air filter. Wouldn't go anywhere else. You guys are awesome. ( Justin Bumgarner, Drew Nickelson, Dylan Shepherd)

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5

Anonymous

Excellent customer service.

Excellent customer service.

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5

MICHAEL P

FAST FREINDLY SERVICE

FAST FREINDLY SERVICE

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4

Abrn

Prices have increased over the past year

Prices have increased over the past year

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5

Elizabeth J.

Fast and friendly service

Fast and friendly service

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5

Tg

Courteous and friendly staff showed me the iitems they wud replace. Did not pressure me into buying them. Only recommended I sh ...

Courteous and friendly staff showed me the iitems they wud replace. Did not pressure me into buying them. Only recommended I should

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5

Rick S

Quick service and everyone was very courteous

Quick service and everyone was very courteous

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5

JoS

Service was quick and convenient. The folks were very business like and worked well together.

Service was quick and convenient. The folks were very business like and worked well together.

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5

fdblevins67

The Employees were very polite and helpful

The Employees were very polite and helpful

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5

Lynnp

No long line to wait, fast service and friendly. They knew what they was doing and did a wonderful job. I am very pleased and pl ...

No long line to wait, fast service and friendly. They knew what they was doing and did a wonderful job. I am very pleased and planning on taking my other vehicle in a few days!

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5

SallyB

Overall the entire visit was pleasant and quick. Have no complaints at all. Would recommend to others to visit.

Overall the entire visit was pleasant and quick. Have no complaints at all. Would recommend to others to visit.

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5

Al W.

Fast service

Fast service

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5

Dustin

The experience was very fast and efficient.

The experience was very fast and efficient.

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5

Jonah/Angel

Fast. Efficient, great communication

Fast. Efficient, great communication

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5

Terry M

I was in and out in no time at all. The staff were very friendly and competent, and did not try to "up-sale" me anything. They ...

I was in and out in no time at all. The staff were very friendly and competent, and did not try to "up-sale" me anything. They did recommend replacing the air filter which I had intended to replace in the first place. Very satisfied with the service/price.

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5

Erica

They were very quick and the guy was completely honest with me when I asked if I needed to purchase filters yet. He was honest a ...

They were very quick and the guy was completely honest with me when I asked if I needed to purchase filters yet. He was honest and said no so I didn’t feel pressure to spend more than I needed

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5

Anonymous

Respectful and courteous

Respectful and courteous

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5

Anonymous

They got the job done and quick.

They got the job done and quick.

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5

BrandyN

Everyone at his location is very nice and professional. And it's always quick service.

Everyone at his location is very nice and professional. And it's always quick service.

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5

Anonymous

Overall experience was quick.

Overall experience was quick.

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5

Justin H

Great service and friendly employees

Great service and friendly employees

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5

Shan

Friendly and knowledgeable staff.

Friendly and knowledgeable staff.

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4

Anonymous

Of all places to get an oil change this is the most expensive one in town

Of all places to get an oil change this is the most expensive one in town

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5

Tracy

Satisfied

Satisfied

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5

Jreey S

Good Service

Good Service

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5

linda j

fast and courteous

fast and courteous

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4

PhilipK

Service was great and staff friendly. My only complaint was how expensive the oil change was. I’ve compared the same service at ...

Service was great and staff friendly. My only complaint was how expensive the oil change was. I’ve compared the same service at other locations and this was the most costly oil change I have ever experienced.

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5

Scotty H

When I had arrived there were several employees available to help... There were about 4 or 5 people who immediately hopped on my ...

When I had arrived there were several employees available to help... There were about 4 or 5 people who immediately hopped on my vehicle and begin working on my oil change... They had helped me recognize that my tag had expired. We got the inspection done while I was there... The air filter was at about 10,000 miles so we went ahead and changed that also... After all that was done, I was out of there in under about 20 minutes... They were awesome... Honestly now that I think about it, maybe one of the best experiences I've had at a "quick change" place. If they behave like that every time, people will be much more likely to come back and tell others to get their oil changed there. Thanks guys!

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5

Richard R

knowledgeable people

knowledgeable people

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5

Amber J.

Very fast and friendly service.

Very fast and friendly service.

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5

Any C

Very friendly staff, they let you know everything they see good,or bad with your car. In fact, the service tech noticed my tag h ...

Very friendly staff, they let you know everything they see good,or bad with your car. In fact, the service tech noticed my tag had expired, and told me right away. They inspected my car right then,and sent me on my way. Thanks for hiring a great group of employees.

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5

carolyn m

they asked if i wanted the cabin filter changed and as far as i know this has never been done on my car. it really needed it.

they asked if i wanted the cabin filter changed and as far as i know this has never been done on my car. it really needed it.

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5

Coach Weatherman

Freindly service by profesional that I trust

Freindly service by profesional that I trust

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5

swaimgoad

I was promptly greeted with full details of where I can wait or sit in my car, I was given a time frame due to I came on my lunc ...

I was promptly greeted with full details of where I can wait or sit in my car, I was given a time frame due to I came on my lunch hour, very nice and informative staff, I was asked what I preferred from oil, air filter, and waiting area. I was very impressed with the staff and was treated very well!! I will recommend the services and a friend at work referred this place to me, Jason McGuire. Customer service is still very much alive here!

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5

Mr. Mike

Everyone was very professional and friendly

Everyone was very professional and friendly

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5

Line king

Good oil change. They just put the wrong mileage down.

Good oil change. They just put the wrong mileage down.

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4

Leery

It’s fairly new, after being switched from another fast lube service. Previous business did not meet expectations. And the main ...

It’s fairly new, after being switched from another fast lube service. Previous business did not meet expectations. And the main reason is, this was my first time pulling on the lot since it took over the last.

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5

Barbara G

Gréât service, not long for thé service, very educated on the car being inspected.

Gréât service, not long for thé service, very educated on the car being inspected.

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5

Nicky c

They was very friendly I was in and out fast done a great job took my instant coupon off my phone email please send more very pl ...

They was very friendly I was in and out fast done a great job took my instant coupon off my phone email please send more very pleased

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5

Star Wars Fan

The service was good

The service was good

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5

NCmotorist

Quick and efficient

Quick and efficient

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5

Tim J

Always good servive

Always good servive

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4

Greg W.

No washer fluid available for top-off...wiper blades overpriced

No washer fluid available for top-off...wiper blades overpriced

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5

D B

Attentive staff

Attentive staff

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4

Alicia T

I was satisfied except I thought my oil filter would be changed too, not just the oil.

I was satisfied except I thought my oil filter would be changed too, not just the oil.

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5

Mark

Inout friendly answered all my quaestions.i like the coupons

Inout friendly answered all my quaestions.i like the coupons

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5

Paul F.

Fast, Professional, friendly service. All the parts were on hand. I liked that my vehicle was in your system and you sent the re ...

Fast, Professional, friendly service. All the parts were on hand. I liked that my vehicle was in your system and you sent the reciept to my email.

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5

Mike

Friendly service and quick.

Friendly service and quick.

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4

User Name

I was satisfied. They were courteous and fast. Price was a bit high, and I do not like Valvoline brand oil. I just had to have a ...

I was satisfied. They were courteous and fast. Price was a bit high, and I do not like Valvoline brand oil. I just had to have a change quick in a pinch.

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5

porter h

I was there less than 15 minutes from start to finish. Manager made sure that i was aware of the mechanic features of my car and ...

I was there less than 15 minutes from start to finish. Manager made sure that i was aware of the mechanic features of my car and that everything was in order.i was there on 11/11/17; he made sure that I received a military discount and thanked me for my service.Porter W Hicks+-+

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5

Eric S

Quick, efficient and professional service

Quick, efficient and professional service

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4

kacyH

I came in to have a part replaced, I was in earlier and they did not have the part. When I came back, they still did not have ...

I came in to have a part replaced, I was in earlier and they did not have the part. When I came back, they still did not have it and I was told it would be there in 10 minutes and I waited 40 minutes.

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5

Sharyn E

Quick. Answered my questions about another service type efficiently. Very polite.

Quick. Answered my questions about another service type efficiently. Very polite.

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5

JustinM

service crew in Wilkesboro NC were very fast and friendly

service crew in Wilkesboro NC were very fast and friendly

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5

bchemric

Very quick and efficient. I like being able to wait in my car while the service is performed. Technicians also kept me updated o ...

Very quick and efficient. I like being able to wait in my car while the service is performed. Technicians also kept me updated on what was happening as service was being provided.

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5

RShew2679

As soon as we pulled in 5-6 guys jumped right on my vehicle and got the service done very quick and professional service

As soon as we pulled in 5-6 guys jumped right on my vehicle and got the service done very quick and professional service

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5

Jt

Courteous friendly and quick service

Courteous friendly and quick service

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5

Older and wiser

Quick. Skilled service.

Quick. Skilled service.

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4

cse

One guy was very friendly, one guy was rude. The other 2 or 3 were fine.

One guy was very friendly, one guy was rude. The other 2 or 3 were fine.

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5

Kt

Everyone was very helpful and professional

Everyone was very helpful and professional

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4

Anslee

I like the convenience and the guys working this location are great. I have several cares that I bring here, but this visit was ...

I like the convenience and the guys working this location are great. I have several cares that I bring here, but this visit was the 1st time I'd asked for a tire rotation. My 2 concerns with the visit were:1) the tire rotation was $19.99 and they did not check/equalize the tire pressure. Especially for the money, I would expect that to be standard.2) The total service was over $91 for a blended oil and tire rotation. That's high. Plus there was a $6.99 charge noted for extra oil, but nothing was said to explain why that was needed. I'm just disappointed in those two points above.

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5

Rick S

Fast and convenient

Fast and convenient

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5

mark icenhour

they do a great job everytime I get my oil changed

they do a great job everytime I get my oil changed

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4

Carolyn K

Fast and friendly and efficient

Fast and friendly and efficient

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5

Kathleen L.

The service guy was very friendly and kind... and informative! The waiting area was nice too. Great job guys!!!!

The service guy was very friendly and kind... and informative! The waiting area was nice too. Great job guys!!!!

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5

Seadevil

Great work for great price!

Great work for great price!

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5

D Hailey

Ive went to the same place for 20+ years. I encountered a rude employee and was recommended to Wilkesboro location. At first i w ...

Ive went to the same place for 20+ years. I encountered a rude employee and was recommended to Wilkesboro location. At first i was alarmed because everyone approached my car. BUT they started talking to one another, I heard numbers called then the wirds check called several times. I was amazed. Teamwork definitely makes the dream work. They were VERY professional and they made me feel important. I was very impressed. It dis cost more than im used to paying and I usually never do anything without a coupon but those guys wer OUTSTANDING and their customer service was off the charts. Thank you so much.

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5

Gin

Fast and easy

Fast and easy

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5

B

Always a pleasure and everyone is friendly and productive

Always a pleasure and everyone is friendly and productive

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4

Nucky T

These guys aren't near as friendly as the previous owner. Customers usually aren't very knowledgeable so keep that in mind

These guys aren't near as friendly as the previous owner. Customers usually aren't very knowledgeable so keep that in mind

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5

mrowens1404

Awesome quick service

Awesome quick service

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5

Isaac W

The staff got me right in and gave me honest feedback about what I needed and what I did not need!!!

The staff got me right in and gave me honest feedback about what I needed and what I did not need!!!

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5

J B

They were friendly and fast

They were friendly and fast

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5

Doria B

Fast service. And felt no pressure.

Fast service. And felt no pressure.

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5

Terry Rodriguez

Have been going to this location for two years and never had a problem and hopefully I can go there long as I have a car

Have been going to this location for two years and never had a problem and hopefully I can go there long as I have a car

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5

Kari

I was in and out in just a couple of minutes. The staff was friendly and knowledgeable.

I was in and out in just a couple of minutes. The staff was friendly and knowledgeable.

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5

Longshot25

No wait time. Had me in and out in less than 10 mins. Job well done.

No wait time. Had me in and out in less than 10 mins. Job well done.

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4

Chris m.

The attendant was unable to check or adjust the tire pressure on the dual wheels on my f-450.

The attendant was unable to check or adjust the tire pressure on the dual wheels on my f-450.

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5

RK71325

VERY PROFESSIONAL, ANSWERED QUESTIONS I HAD, INFORMED ME OF SERVICES I WAS NOT AWARE THAT THE BUSINESS PROVIDED, QUICK AND VERY ...

VERY PROFESSIONAL, ANSWERED QUESTIONS I HAD, INFORMED ME OF SERVICES I WAS NOT AWARE THAT THE BUSINESS PROVIDED, QUICK AND VERY COURTEOUS

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4

Jack M.

Was charged $10 for a $3.00 brake light bulb.... if I had known that it was going to cost that much....I would have simply purch ...

Was charged $10 for a $3.00 brake light bulb.... if I had known that it was going to cost that much....I would have simply purchased my own and installed it myself.

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4

Betty White

It was a quick, get the job done vibe. I even tried to make smal talk a bit and I got a smirk. I understand work is work but a b ...

It was a quick, get the job done vibe. I even tried to make smal talk a bit and I got a smirk. I understand work is work but a bit of small talk gives a customer warmness and feeling welcomed, not like I'm there taking up there time.

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5

mark i

great people been going to the same place since they opened

great people been going to the same place since they opened

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5

Pattyn

Wonderful service,,,, very friendly,,,, I will be back!!!!!!

Wonderful service,,,, very friendly,,,, I will be back!!!!!!

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5

David j

No waiting an they r very friendly would recommend to anyone

No waiting an they r very friendly would recommend to anyone

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5

Tree

always friendly and fairly quick service.

always friendly and fairly quick service.

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5

HOWEE20

I've beet to this location a few times and everytime it has been quick and reasonable on the pricing...

I've beet to this location a few times and everytime it has been quick and reasonable on the pricing...

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4

JamesS

Little expensive

Little expensive

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5

BarryA

The guys always help me with my vehicles, beyond simple oil changes. They help me with answers to my questions, and have even fi ...

The guys always help me with my vehicles, beyond simple oil changes. They help me with answers to my questions, and have even fixed small problems for me. I can't say enough good things about them!

"Highly satisfied" would mean something extremely satisfying happened....like Publishers Clearing House met me there with roses and a giant check!

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5

Ooogabooga

Good folks, no wait,

Good folks, no wait,

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5

Anonymous

quick and efficient

quick and efficient

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5

Bill H

Quickly in and out. showed me what I needed, got it, done.

Quickly in and out. showed me what I needed, got it, done.

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5

Jtf

Everything was great, no problems, no high pressure sales pitch to get me to purchase anything. I was shown my filter and it r ...

Everything was great, no problems, no high pressure sales pitch to get me to purchase anything. I was shown my filter and it really needed to be changed, which the gentleman let me know that I could go until another oil change, but he did recommend to get it replaced soon so went ahead and took his advise. Great folks at this location.

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3

B

Way too expensive, same service $25-$30 dollars cheaper elsewhere

Way too expensive, same service $25-$30 dollars cheaper elsewhere

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5

Rob L

Great service, knowledgeable staff

Great service, knowledgeable staff

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5

Devin L

Very timely, got our two buisness vehicles in and out !

Very timely, got our two buisness vehicles in and out !

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5

Tara W.

Staff friendly. Answered all questions & very thorough.

Staff friendly. Answered all questions & very thorough.

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5

Laura

Very professional service

Very professional service

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5

Rick 0480

Good service and quickly done

Good service and quickly done

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2

BradH

They did not communicate pricing at all, until I was shocked at my $84 bill for an oil change and tire rotation! They tried to ...

They did not communicate pricing at all, until I was shocked at my $84 bill for an oil change and tire rotation! They tried to sell me an air filter I just changed in January. They tried to sell me a cabin filter which my car does not even have. I assure you I will never return.

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4

R Church

There is alway for improvement

There is alway for improvement

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5

David B

It was very fast and friendly.

It was very fast and friendly.

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5

Stevet

Prompt professional service. Friendly staff

Prompt professional service. Friendly staff

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5

Matt C

Service was completed quickly, I feel the techs valued my time as much as I do

Service was completed quickly, I feel the techs valued my time as much as I do

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4

Glass

Oil used was 5w30 and my engine has 240000 mil on it. I think 10w30-40 would've been better but that's just my opinion. But the ...

Oil used was 5w30 and my engine has 240000 mil on it. I think 10w30-40 would've been better but that's just my opinion. But the guys were great and I have no problem with anyone or the job they did.

Everything went well. They pulled my air filter and showed me that it needed changing. I agreed, but it turned out they didn't ...

Everything went well. They pulled my air filter and showed me that it needed changing. I agreed, but it turned out they didn't have one in stock so they put the old one back in and said I could pick one up at Walmart or another parts store. No big deal, but it would have been nice if they had my filter in stock.

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5

James

Fast and friendly service.

Fast and friendly service.

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5

Bradley

Quick and courteous

Quick and courteous

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5

Bernie L.

Staff was very polite and thanked me for my military service and as a Viet Nam veteran that was very welcome. Everyone was very ...

Staff was very polite and thanked me for my military service and as a Viet Nam veteran that was very welcome. Everyone was very professional and knowledgeable and with neat appearances . I will definitely continue to have my truck serviced at this location.

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5

GB

Fast and good

Fast and good

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5

CricketMD

We moved to the area a little over a year ago and my last oil change place spoiled me and I was afraid that I wasn't going to fi ...

We moved to the area a little over a year ago and my last oil change place spoiled me and I was afraid that I wasn't going to find anyone like them but I did. This location has always been friendly, courteous, and professional every time I come in. I make a habit of watching my car when it's being service but I fee confident that if I didn't watch them all the time, that everything would still be okay and my car is in good hands. These guys are the best!!

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5

Rick S

In and out quickly

In and out quickly

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2

CubbyBlue

I had a $12 coupon and still was charged $50 after the coupon. That is far too much for an oil change. I love the staff and quic ...

I had a $12 coupon and still was charged $50 after the coupon. That is far too much for an oil change. I love the staff and quick service, but its not worth that much to me.

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5

Jennifer Martin

Great customer service... Boys did a great job

Great customer service... Boys did a great job

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5

Jg85

They got straight to work and I was on my way very shortly after arriving

They got straight to work and I was on my way very shortly after arriving

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4

Diane W.

The waiting room wasn't bad dirty but I felt it could have been cleaner. Also, a gentleman was there the same time as I was and ...

The waiting room wasn't bad dirty but I felt it could have been cleaner. Also, a gentleman was there the same time as I was and since he didn't have an email address, he couldn't get a receipt. It's ridiculous in this day and age that you pay a company money for a service and they can not give you a receipt at the time of service. THAT is one thing that I greatly disagree with and should be changed.

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4

Edward L

I thought the price was a little high, $94 for an oil change and tire rotation might be OK with you but I find it sort of stiff. ...

I thought the price was a little high, $94 for an oil change and tire rotation might be OK with you but I find it sort of stiff.

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5

cmar

Pulled up was asked what I needed done, brought me in. Asked me pertinent questions. Changed my oil and I paid without having to ...

Pulled up was asked what I needed done, brought me in. Asked me pertinent questions. Changed my oil and I paid without having to get out of my vehicle. Very nice and quick since I was on my lunch hour.

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4

Jack M.

Did not give me a receipt.... man said they had to email it to me. Two days later...I still do not have it.

Did not give me a receipt.... man said they had to email it to me. Two days later...I still do not have it.

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5

Satisfied

I got what I came for.

I got what I came for.

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5

Assfacejgaghal

very quick in and out

very quick in and out

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5

Parsons

I was given great service and perfessional employees were very friendly.

I was given great service and perfessional employees were very friendly.

I'm on the road and time is important to me, they serviced my car and I was out in a hurry, the only problem I have is I would l ...

I'm on the road and time is important to me, they serviced my car and I was out in a hurry, the only problem I have is I would like a receipt of my service there and not have it emailed to me

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5

Rj

They were extremely helpful

They were extremely helpful

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5

Mike B

Good group of guys and they get you in and out quickly

Good group of guys and they get you in and out quickly

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5

Russell--H

They put in the wrong oil----I asked for 5w30 and I see from the receipt it was 10 w 30. That is not what I asked for

They put in the wrong oil----I asked for 5w30 and I see from the receipt it was 10 w 30. That is not what I asked for

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4

WilkesCountyMay

This visit went ok, but usually the staff tries to sell extra services or upgrade services; that gets irritating. Also, I've se ...

This visit went ok, but usually the staff tries to sell extra services or upgrade services; that gets irritating. Also, I've seen signs that they are not completely refilling the oil, or using a subgrade oil, because the last 2 or 3 oil changes I have run low of oil before 3K miles. I'm not leaking oil, so that shouldn't be happening.

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5

LyndaM

Friendly courteous

Friendly courteous

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5

Anonymous

The service was very fast, and they performed more task than I expected. They also have me a sheet for pricing on items that sho ...

The service was very fast, and they performed more task than I expected. They also have me a sheet for pricing on items that should be done regularly which also includes the timing.

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5

Holden Eller

Its just easy and reliable, they save my time by getting everything done quick and professionally.

Its just easy and reliable, they save my time by getting everything done quick and professionally.

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5

Reggie W

Quick service without a significant wait time. I was also able to use a 10 dollar coupon to save money.

Quick service without a significant wait time. I was also able to use a 10 dollar coupon to save money.

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5

Susan E

Quick, polite, helpful.

Quick, polite, helpful.

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5

BH

The men were very expressive during the oil change. They spoke to eachother to make sure everything was done correctly and went ...

The men were very expressive during the oil change. They spoke to eachother to make sure everything was done correctly and went smoothly. Once the oil was put back in, the dip stick was triple verified to make sure that the proper amount of oil was there. I was completely impressed.

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5

randy p

friendly staff, speed of service

friendly staff, speed of service

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5

Larry K

Clean,prompt, professional

Clean,prompt, professional

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5

AprilD

I got quick service the staff were professional and so nice. They know exactly what they are doing.

I got quick service the staff were professional and so nice. They know exactly what they are doing.

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5

Scotty N

I pulled right in, 4 guys were on the car quickly and I was in and out. Very convenient.

I pulled right in, 4 guys were on the car quickly and I was in and out. Very convenient.

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4

D

Really had no problems it was just an oil change and didn't feel like doing it myself

Really had no problems it was just an oil change and didn't feel like doing it myself

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5

The Tactical Farm

Guys are all friendly and recognize me each time I come in

Guys are all friendly and recognize me each time I come in

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5

Kathy E

Fast service ,friendly staff and quality service

Fast service ,friendly staff and quality service

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5

Dee

The service was very quick and professional. Always answers any questions I have, very approachable.

The service was very quick and professional. Always answers any questions I have, very approachable.

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5

Browneyed girl

They always do a fantastic job. They are quick , efficient and provide answers to questions.

They always do a fantastic job. They are quick , efficient and provide answers to questions.

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5

Tim

Great knowledgeable crew, fastest service in the county, and appreciate not having to exit the car with small children.

Great knowledgeable crew, fastest service in the county, and appreciate not having to exit the car with small children.

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5

JENNIFER M

The whole oil change was very quick and that was important to me with 3 kids in tow.

The whole oil change was very quick and that was important to me with 3 kids in tow.

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5

Marlene K

The man who helped me was very nice. He showed me my air filter and recommended it needed changed. He was correct and I had no i ...

The man who helped me was very nice. He showed me my air filter and recommended it needed changed. He was correct and I had no idea the filter was so bad. It was nice that other services beside oil change was offered.

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5

Nbor

The staff there is always so friendly and helpful

The staff there is always so friendly and helpful

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2

Elbert A

Your prices are too high about 30.00 higher than Walmart for the same service and walmart uses premium filters

Your prices are too high about 30.00 higher than Walmart for the same service and walmart uses premium filters

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5

LeeAnn Walker

They were very professional

They were very professional

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3

Anonymous

I felt that $52 is a little too pricey for an oil change where i really didnt get any benefits from paying the extra $20 from th ...

I felt that $52 is a little too pricey for an oil change where i really didnt get any benefits from paying the extra $20 from their basic oil change. I dont feel i should have to pay $20 extra simply cause my car has higher milage. I feel ripped off. I can do just as good a job myself for half the price and thats what i plan to do. The staff was courteous and efficient and professional. I just simply feel as a person on a budget i cant afford $52 for an oil change.

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4

Kathleen H.

In past visits they have been very friendly and accommodating, but this time they were distracted for some reason.

In past visits they have been very friendly and accommodating, but this time they were distracted for some reason.

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5

Katiekat475

Everyone was very nice and personable and polite and serviced the car very quickly

Everyone was very nice and personable and polite and serviced the car very quickly

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5

Holly b

No wait and knowledge of employees

No wait and knowledge of employees

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5

JF

Really appreciate the staff at the Wilkesboro lication. They are very friendly, and make you feel that your car and time really ...

Really appreciate the staff at the Wilkesboro lication. They are very friendly, and make you feel that your car and time really matter to tgem.

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5

That_girl336

I run 14 cell phones stores, and the fact that it only took a few minutes to get done is AMAZING!

I run 14 cell phones stores, and the fact that it only took a few minutes to get done is AMAZING!

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5

Des623

Friendly staff, quick service, decent pricing, very helpful, told me what i needed but did not push me to buy anything more

Friendly staff, quick service, decent pricing, very helpful, told me what i needed but did not push me to buy anything more

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4

d. long

Service was just fine.

Service was just fine.

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5

Mr. Mike

Everyone was very professional and explained everything in plain simply language. Was treated with with a friendly smile and hon ...

Everyone was very professional and explained everything in plain simply language. Was treated with with a friendly smile and honesty. I will be a repeat customer, 2 thumbs-up guys!!

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5

GNBARE

fast and good

fast and good

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5

nancy p

I went in to get air put in tire. they automaticly said we can check tire to see if it had leak which it did. it had nail in it. ...

I went in to get air put in tire. they automaticly said we can check tire to see if it had leak which it did. it had nail in it. they fixed tire so it would not leak again. also they first asked if I wanted this service. who wouldn't want iot fixed, but they made sure first. very professional. thanks a bunch guys. great job.

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5

Eva

Those guys are friendly quick and competant.

Those guys are friendly quick and competant.

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5

Linda G.

Attendants are courteous, knowledgeable, and quick but thorough.

Attendants are courteous, knowledgeable, and quick but thorough.

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5

David d

Great service and the management on Saturday was very knowledge able in what he was doing thank you

Great service and the management on Saturday was very knowledge able in what he was doing thank you

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5

Jerry S.

Fast service, good value,courteous

Fast service, good value,courteous

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5

BrandyR

They were fast and also let me know that my tires were bad which I had no idea of. They were friendly and also gave me a pricing ...

They were fast and also let me know that my tires were bad which I had no idea of. They were friendly and also gave me a pricing sheet of other things they do. I was overall pleased with the visit.

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5

vickie, RN

very quick and efficient, excellent staff

very quick and efficient, excellent staff

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5

JJohns12

The gentlemen who did my inspection were friendly & personable (unlike previous experiences). The price was not a shock & the se ...

The gentlemen who did my inspection were friendly & personable (unlike previous experiences). The price was not a shock & the service was speedy.

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5

Molly

It was very cold and the guy rotated my tires outside. That meant a lot to me. He took car back inside and checked tire pressure ...

It was very cold and the guy rotated my tires outside. That meant a lot to me. He took car back inside and checked tire pressure when I mentioned it.

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5

Jett

Personnel, very professional friendly and competent.

Personnel, very professional friendly and competent.

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5

EddieH

The service was performed quickly and the staff was very friendly.

The service was performed quickly and the staff was very friendly.

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5

MikeB

Speed & Friendly Staff

Speed & Friendly Staff

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5

Tbgints1072

The service every one was nice

The service every one was nice

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5

Fatima

Very nice staff

Very nice staff

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5

Anderson

It was fast and friendly

It was fast and friendly

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5

porter

Extremely professional staff. Absolutely the best service experience I have experienced in the past 20 years.Your staff went out ...

Extremely professional staff. Absolutely the best service experience I have experienced in the past 20 years.Your staff went out of their way to make me feel welcome and appreciated. Porter W Hicks

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5

David S

Fast and friendly

Fast and friendly

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5

Crazycrea

Very fast and friendly

Very fast and friendly

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5

Mindy A

Great service as always

Great service as always

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5

Harold R.

They found that I needed an air filter. Thanks

They found that I needed an air filter. Thanks

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5

Matt M

Great service

Great service

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5

BillyD

friendly rep greeted me, and waited on me in the office. Prompt, friendly, and pleasant experience

friendly rep greeted me, and waited on me in the office. Prompt, friendly, and pleasant experience

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5

Teresa R

The staff was knowledgeable, efficient, speedy and informative

The staff was knowledgeable, efficient, speedy and informative

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4

Becker

I paid for a light bulb replacement that wasn't successful. The technician told me that I needed to put grease on it which he di ...

I paid for a light bulb replacement that wasn't successful. The technician told me that I needed to put grease on it which he didn't have. $9.99 wasted. I can buy a 2 pack of the bulbs for $4.99 at advance and change them myself. Ridiculous charge. I paid for a bulb that isn't working.

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5

BrandyN

Quick, knowledgeable, professional, and friendly service!

Quick, knowledgeable, professional, and friendly service!

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5

Linlin

Quick, courteous, very knowledgeable

Quick, courteous, very knowledgeable

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4

Anonymous

the service is good and fast but there are a new place moving iin with oil changes 24.95

the service is good and fast but there are a new place moving iin with oil changes 24.95

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4

Mike

Only got car inspected.

Only got car inspected.

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5

Deborah M

Purchased wiper blades same time. Did not wait long and everyone very nice.

Purchased wiper blades same time. Did not wait long and everyone very nice.

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5

David

Great service

Great service

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5

Anonymous

No waiting hardly at all, and I was given a recommended service check list, with the price of the services.

No waiting hardly at all, and I was given a recommended service check list, with the price of the services.

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5

Alc

Very professional staff

Very professional staff

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5

LindaK

The staff was very friendly and they got the work done in a good time

The staff was very friendly and they got the work done in a good time

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5

Ken S

The tech showed me the different things that needed to be done to my vehicle at certain intervals and mileage. The tech was very ...

The tech showed me the different things that needed to be done to my vehicle at certain intervals and mileage. The tech was very knowledgeable about the products that was offered and how much time it would take to do the work and the cost of the work.

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5

MarkM

Made me aware of two light bulbs burned out and replaced them.Very nice

Made me aware of two light bulbs burned out and replaced them.Very nice

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5

horse

very quick and efficient

very quick and efficient

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4

Jack M.

Got oil change completed within 30 minutes..... was 3 lanes.... two cars being serviced,,,, two waiting plus my car... I was not ...

Got oil change completed within 30 minutes..... was 3 lanes.... two cars being serviced,,,, two waiting plus my car... I was not sure where to place my car.... next customer seemed to be pushy and broke through the line of cars to place her car in the 3rd stall line.... she effectively moved in front of me....had someone told me where to place my car... I would have ... and she would not have gotten in front ..... note.. she was only there for an inspection and got her inspection completed before I got my oil change. Representative honored my discount card that I had received in the mail. Representative asked me to purchase a $19.99 Cabin Air Filter which I declined.... not sure if this upset him or not.

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5

Ann W

I got good service and it didn't take a lot of time. Employees were very courteous

I got good service and it didn't take a lot of time. Employees were very courteous

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3

PatriciaW

The service was quick so I can't complain about that. The staff did speak to me but the "how are you today?" was so mumbled tha ...

The service was quick so I can't complain about that. The staff did speak to me but the "how are you today?" was so mumbled that I had to ask them what they said. Like I said, the service was good but the overall friendliness and atmosphere of the place is sorely lacking and is just not as good as it was under the previous ownership.

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5

Deb L

All were friendly and professional

All were friendly and professional

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5

MBK

Service was very fast. Did not feel pressured to purchase additional services although I did get an engine air filter.

Service was very fast. Did not feel pressured to purchase additional services although I did get an engine air filter.

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4

Ranles

It was higher than what I paid before and I got a filter the previous time. They also forgot the sticker for my windshield.

It was higher than what I paid before and I got a filter the previous time. They also forgot the sticker for my windshield.

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5

Joel B

Courteous and informative but not overbearing. Service was fast.

Courteous and informative but not overbearing. Service was fast.

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3

jf

Two vehicles were brought in for service, one for a regular oil change and this equinox for a semi-synth change. Both averaged ...

Two vehicles were brought in for service, one for a regular oil change and this equinox for a semi-synth change. Both averaged ~$15-$20 higher cost than other facilities included a dealership. Semi-syth change at local Chevy dealership is $39.95 with a max 30min wait, however oil change here was $57.95 before tax. Regular oil changes at locations in Wilkes average $26-$30, however I was changed $48 and reasoning was this car takes an extra quart of oil. However other facilities don't change for that and Hyundai only charges $36 at their dealership. Service and speed was good, but unless charges more closely match the area, we likely won't be back for work or business vehicles.

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5

Gina g

The people there make you feel like you are somebody. Not a number. Always very respectful and very genuine people. Definitely a ...

The people there make you feel like you are somebody. Not a number. Always very respectful and very genuine people. Definitely a shop worth going to.

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4

BobB

Other lanes were moving and I sat waiting

Other lanes were moving and I sat waiting

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5

Steve B

The technician was very attentive, helpful, not pushy, just very professional this time.

The technician was very attentive, helpful, not pushy, just very professional this time.

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4

Richard t

I was satisfied to be highly satisfied it wood have to be free

I was satisfied to be highly satisfied it wood have to be free

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5

Sherri B.

They are very professional and quick. I was actually at another Center earlier in the day to buy tires but waited to come here ...

They are very professional and quick. I was actually at another Center earlier in the day to buy tires but waited to come here to get my oil changed!

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5

RShew2779

Guys we're very smart polite and done a great job. The same service was going to be over a 1000.00$ at the Nissan dealership. T ...

Guys we're very smart polite and done a great job. The same service was going to be over a 1000.00$ at the Nissan dealership. They helped me out and saved me over 500$!! Will always use these guys especially being locally owned thanks again!!

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5

MisterDennis

Fast service and friendly knowledgeable staff.

Fast service and friendly knowledgeable staff.

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5

Funky Old Man

Had my yearly safety inspection. They were fast and very efficient. I realized I forgot my wallet and they let me go get it and ...

Had my yearly safety inspection. They were fast and very efficient. I realized I forgot my wallet and they let me go get it and come back for the certificate. Very nice staff. i will continue to use them for all services they offer.

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4

J Brooks

Price higher than other places I have used

Price higher than other places I have used

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5

Dave H.

The people were friendly and knowledgeable.

The people were friendly and knowledgeable.

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4

Tracey.C.

I had to ask for tire pressure check because I didn't see them do it. The recipt said the tire pressure was checked. I was insid ...

I had to ask for tire pressure check because I didn't see them do it. The recipt said the tire pressure was checked. I was inside the car the whole time, so I think I would know if they did or not. As soon as I asked if they would check the pressure, they did. So, besides that, they did a good job.

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4

TRE

Lots of oil dripping off bottom of engine after the oil change.

Lots of oil dripping off bottom of engine after the oil change.

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5

Jason P

Very fast and efficient. They seem to have a great process and worked together well.

Very fast and efficient. They seem to have a great process and worked together well.

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5

Dan r

The friendly people

The friendly people

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5

Jamie P.

Fast in and fast out.

Fast in and fast out.

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5

Phoebe B

Quick service and friendly staff

Quick service and friendly staff

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5

Bneal

Everyone was very nice and courteous.

Everyone was very nice and courteous.

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5

Enrique.m

Its a very good service. Highly satisfied.

Its a very good service. Highly satisfied.

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4

Neil

I believe the full synthetic service is over priced.

I believe the full synthetic service is over priced.

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5

Anonymous

Appreciate the help and knowledge these men have

Appreciate the help and knowledge these men have

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3

coupon customer

The cost is never discussed, only what type of oil you want. No explanation of oil or cost. The service is done so quickly, th ...

The cost is never discussed, only what type of oil you want. No explanation of oil or cost. The service is done so quickly, that I question if a good job is done. I would rather them focus on changing my oil than 'checking the lights' on my car. I went because I had a coupon.

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5

Colby C.

Fast, friendly, value and did not have to exit my vehicle!Thanks

Fast, friendly, value and did not have to exit my vehicle!Thanks

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5

Gary

professional, very good customer service! I will return!

professional, very good customer service! I will return!

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5

Kim

They were quick and very knowledgeable with great care with the customer.

They were quick and very knowledgeable with great care with the customer.

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5

RC

Quick and easy. Friendly staff.

Quick and easy. Friendly staff.

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5

Bhlyall

Great staff, very fast and nice!!

Great staff, very fast and nice!!

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5

Felicia S

The guys are great at the Wilkesboro NC Station. They know their customers and give you a list of things that may need to be thi ...

The guys are great at the Wilkesboro NC Station. They know their customers and give you a list of things that may need to be thinking about.

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5

Joyce J.

This station used to be owned by someone else under a different name. This was my first experience at a Valvoline Instant Oil C ...

This station used to be owned by someone else under a different name. This was my first experience at a Valvoline Instant Oil Change. Someone practically ran over as I pulled up, and the service was quick. I was impressed.

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5

Seadevil

Always fast and professionally done

Always fast and professionally done

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5

GinaG

Fast, careful, convenient

Fast, careful, convenient

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5

Tony C.

The guys that work there were great,very professional,quick in and quick out.Every place of business should be like this.

The guys that work there were great,very professional,quick in and quick out.Every place of business should be like this.

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5

Tammy

Friendly and fast.

Friendly and fast.

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5

RShep52

It was a refreshing change compared to other oil changing businesses in the area. Staff was very friendly and helpful in everywa ...

It was a refreshing change compared to other oil changing businesses in the area. Staff was very friendly and helpful in everyway.

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3

Michael T

I left really concerned that my truck was not looked over properly. It was kinda hectic understanding the end of month and the b ...

I left really concerned that my truck was not looked over properly. It was kinda hectic understanding the end of month and the boys were covered up with inspections. However the guy running the front was more than likely not trained properly and he had a mess on the computer. Not bashing here just taking time to maybe help out. They were unsure about how much oil my truck used and communications between service men seemed very unclear. I just left for the first time feeling like I needed to check behind them.

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1

BW

My purchase costed me $63 where as anywhere else I've called for a quote on the same exact oil change was in the $30 range. Also ...

My purchase costed me $63 where as anywhere else I've called for a quote on the same exact oil change was in the $30 range. Also I looked around at the price of the oil itself after I received my oil change and it was $17.99-24.99. I was charged $38.99 for oil alone.

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4

Jeffrey G.

I was satisfied with the oil change but the cost compared to my dealership is a little higher and I never give anyone a Highly S ...

I was satisfied with the oil change but the cost compared to my dealership is a little higher and I never give anyone a Highly Satisfied response ever.

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5

Gin

Friendly, knowledgeable customer service that was quick and convenient.

Friendly, knowledgeable customer service that was quick and convenient.

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4

MarciaL

I didn't like sitting in the car while my oil was being changed. They completed the oil change so fast that I am not sure my ca ...

I didn't like sitting in the car while my oil was being changed. They completed the oil change so fast that I am not sure my car was checked out the way it used to be checked. I felt a little rushed for the amount chsrged.

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5

Adrianna R

It is a fast and easy process. I don't have to wait or even get out of my car.

It is a fast and easy process. I don't have to wait or even get out of my car.

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4

cubbyblue

$40 is fairly expensive for an oil change. Can go other places cheaper.

$40 is fairly expensive for an oil change. Can go other places cheaper.

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4

tpilking1

The price of the oil seemed high, about $10 per quart.

The price of the oil seemed high, about $10 per quart.

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5

Edgarwilkes

Quick and very good. .

Quick and very good. .

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5

Anonymous

My wait was extremely short. The employees were quick, effective, and friendly.

My wait was extremely short. The employees were quick, effective, and friendly.

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5

Rhonda

The service is fast and the staff is friendly and knowledgeable.

The service is fast and the staff is friendly and knowledgeable.

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5

Jan E

I didn't have to wait very long. Services that I asked for was explained in detail. After services were completed the staff went ...

I didn't have to wait very long. Services that I asked for was explained in detail. After services were completed the staff went over what they had done. While I was waiting the staff that were not working on a vehicle were cleaning Windows, sweeping, tidying up the waiting area, cleaning bathroom, etc. I was very impressed with their attention to make their location one of the best.

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5

CharlesP

I have to credit Casey as keeping me as a customer. I had my first oil change at the Honda dealership which is known for being h ...

I have to credit Casey as keeping me as a customer. I had my first oil change at the Honda dealership which is known for being high priced for 24.99 and was first quoted 70+ dollars and when I questioned Casey about it he helped me from leaving my officering me a coupon and that was what kept me as a customer and from leaving. Charging double the price from a car dealership for an oil change will keep customers away. We all know car dealerships charge more for service but the days of the quick oil change being fast and affordable seem to be passing. Regardless the service and Casey could not have been better.

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3

C Carmen

Have used this location since it opened under a previous owner. Since Valvoline took ownership, the prices have increased, this ...

Have used this location since it opened under a previous owner. Since Valvoline took ownership, the prices have increased, this location no longer takes checks and the worst part, is on every visit for myself and my family ( for different vehicles) the staff is always, always trying to sell something else. None of our cars needs an air filter every time we go in for an oil change, etc. Locals could trust the former owners to give an honest assessment of any issues. We feel like they are just trying to sell a product , whether you need or don't need it.

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5

Sephiroth

Good service

Good service

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4

Annie M.

Visit was for required inspection purpose to pay tax and purchase tag.

Visit was for required inspection purpose to pay tax and purchase tag.

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5

Duke fan 2010

Great service, they get the job done as quick as they can.

Great service, they get the job done as quick as they can.

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2

Sheilac

This is the 2nd time I've used them since in changed ownership at the end of last year. I've not been satisfied with 3 things a ...

This is the 2nd time I've used them since in changed ownership at the end of last year. I've not been satisfied with 3 things and won't be going back. 1. I bring my own oil and filter and the price for an oil change double fro $15 to $30 2. The 1st time I used them after they changed ownership I noticed a deep scratch on the front of my car at the hood latch, they are the only ones they had opened my hood. 3. When I went in last week for my oil change to give them another chance. I told them about the scratch they did not say sorry, did not offer a free or discount oil change nothing. I got in my car 2 days later and there was a big greasy spot on the headliner by the drivers side door and a smudge on driver side sun visor. They are the only ones that could have done this as well as no one else had been around my car with dirty greasy hands. Thankfully I was able to get it out but, I will not be returning to this location.

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4

judys

The only reason was the price-it was about 15$ higher than what i usually pay-

The only reason was the price-it was about 15$ higher than what i usually pay-

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5

Sturgillj

Fast service. Clean facilities. Friendly staff.

Fast service. Clean facilities. Friendly staff.

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5

Fritz

Fast, efficient, and economical

Fast, efficient, and economical

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5

Anonymous

I was taken care of right away. So quick and easy to get done on my lunch break

I was taken care of right away. So quick and easy to get done on my lunch break

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5

Line king.

Great place to get oil changed.

Great place to get oil changed.

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4

superfan

Cost is higher than it was under previous management. Around $10 higher -- a 28% increase.Still quick and easy service, which I ...

Cost is higher than it was under previous management. Around $10 higher -- a 28% increase.Still quick and easy service, which I will I still patronize, for now.

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3

no.more.valvoline.for.me

The cost was outrageous and I was never informed beforehand of the cost. I went to a private garage (for another vehicle ) and ...

The cost was outrageous and I was never informed beforehand of the cost. I went to a private garage (for another vehicle ) and got an oil change a WHOLE lot cheaper. The prices were very reasonable before Valvoline took over. Granted I didn't have to wait and the employees indicated they had been very slow...I am guessing the cost is taking others as will myself elsewhere. Very disappointing.

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4

Customer

Was nothing above and beyond

Was nothing above and beyond

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4

LindaA

the service was good,just thought the price was a little too high

the service was good,just thought the price was a little too high

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5

Jane D

The gentleman helping me was very helpful and answered all my questions.

The gentleman helping me was very helpful and answered all my questions.

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5

Trivium B.

I never have to wait and it a very fast.

I never have to wait and it a very fast.

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5

Anonymous

I used to go to this place prior to it being a Valvoline place. Most of the attendants were lazy and did a poor job. I stopped g ...

I used to go to this place prior to it being a Valvoline place. Most of the attendants were lazy and did a poor job. I stopped going after I discovered an oil leak in my new car the afternoon after I got the oil changed there that morning. When Valvoline took over and brought on a new staff, I decided to give it another try. I've brought my wife's car here as well because I was impressed by the thoroughness and attention to detail of the staff. So glad of that! Thanks!

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5

vickie

quick and efficient service, I am highly pleased

quick and efficient service, I am highly pleased

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5

DH

They are fast and easy.

They are fast and easy.

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5

Keith Yates

Great place to take your car.

Great place to take your car.

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5

roy2010

Courteous and knowledgeable staff

Courteous and knowledgeable staff

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4

patw

The service was fine but I didn't get the same level of friendliness and personality of the staff that I was used to from the pr ...

The service was fine but I didn't get the same level of friendliness and personality of the staff that I was used to from the previous management.

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5

Very satisfied 144

The staff was very friendly and professional, made me feel that my business really mattered to them. They treated my vehicle w ...

The staff was very friendly and professional, made me feel that my business really mattered to them. They treated my vehicle with excellent care. The reason that I had to wait a few minutes is because I arrived before normal store hours. Love this location.

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5

Jerry P

Was going out of town and in a hurry and they got me in and out in about ten minutes.

Was going out of town and in a hurry and they got me in and out in about ten minutes.

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5

Stephanie

Quick and friendly

Quick and friendly

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5

Smith, J

Quick, efficient. Thought the price was high compared to other alternatives locally.

Quick, efficient. Thought the price was high compared to other alternatives locally.

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5

helen h

I was satisfied ,they were real nice to me

I was satisfied ,they were real nice to me

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3

BarryA

I don't think the pricing is as reasonable as it was during the former ownership. I will be looking for a cheaper alternative, a ...

I don't think the pricing is as reasonable as it was during the former ownership. I will be looking for a cheaper alternative, as we have 9 vehicles in our fleet and personal ownership.

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5

Linlin

The men that changed my oil were extremely polite and efficient. They were quick but thorough. They answered questions that I h ...

The men that changed my oil were extremely polite and efficient. They were quick but thorough. They answered questions that I had to my satisfaction. I will definitely return.

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5

TCardwell

Looking for fast and courteous service. This place has always had both. The only place I get an oil change.

Looking for fast and courteous service. This place has always had both. The only place I get an oil change.

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5

Dm_721

Nathaniel was fantastic! I told him my car had a weak start, and I was about to go an purchase a battery. Nathaniel said he woul ...

Nathaniel was fantastic! I told him my car had a weak start, and I was about to go an purchase a battery. Nathaniel said he would be happy to price a battery for me while I was having my oil changed. Nathaniel went above and beyond to help me. He explained the difference between batteries to me and was able to get me a battery with a longer warranty for the same price as their competitor.

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5

Jeff W

Staff seemed well trained and take charge. it was obvious there was managment oer ownership change.

Staff seemed well trained and take charge. it was obvious there was managment oer ownership change.

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5

Debbie M.

Very fast service. Friendly staff. Very helpful with questions. Very pleased!

Very fast service. Friendly staff. Very helpful with questions. Very pleased!

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5

v. jarvis

I was greeted the second I pulled up to the bay and immediately told to pull in and get my oil changed.. They were quick and ef ...

I was greeted the second I pulled up to the bay and immediately told to pull in and get my oil changed.. They were quick and efficient. I was told I need a Serpertine belt changed and I have never been told that before.

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5

bp

good service

good service

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4

no thanks

All I needed was an oil change.I felt like I was getting my vehicle inspected as well.I felt like they were trying to find somet ...

All I needed was an oil change.I felt like I was getting my vehicle inspected as well.I felt like they were trying to find something wrong to get me to spend more money.It was a bit overwhelming.I felt like I was being pranced on.

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5

Kayla K.

I have been getting my oil changed there for years and was a little nervous when they said they were under new management but th ...

I have been getting my oil changed there for years and was a little nervous when they said they were under new management but the staff are just as friendly as ever and I am in and out in no time. Always have and will continue to recommend this location for oil changes, inspections, etc..

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5

Sherwood

Great Customer service! Very quick to greet you when you pull up and very fast service.

Great Customer service! Very quick to greet you when you pull up and very fast service.

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3

barrydean

I was steered towards a higher priced oil than I usually use. Plus, the pricing seemed higher overall than previous times.

I was steered towards a higher priced oil than I usually use. Plus, the pricing seemed higher overall than previous times.

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5

MawMawG

I had a wonderful experience today having my oil change. The guys that work there are so sweet and seem to be hard workers that ...

I had a wonderful experience today having my oil change. The guys that work there are so sweet and seem to be hard workers that care. I was glad they suggested filter my air felt so much better as I drove off. I was glad to have the $7.00 off discount and then more off the air filter. I will go back but I have always gone there! The new manger are really good but so was the other people. But the new ones seem to really know what I want and what is needed!

I really enjoyed the service and the knogled of the service. I will defindly will come back.

I really enjoyed the service and the knogled of the service. I will defindly will come back.

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4

Jason R

It was windy and cold outside. The manager makes the employees keep the doors open and the wind was blowing in the building. Whi ...

It was windy and cold outside. The manager makes the employees keep the doors open and the wind was blowing in the building. While sitting in the waiting area I was cold as was another customer who had a baby in a car seat and a 2 year old. I can only imagine how uncomfortable the employees must be to have to work in an environment that.

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5

tracy t

they did a great job. was in and out in no time.

they did a great job. was in and out in no time.

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4

satisfactory

I did not like the price increase from when it was Penske. I think I could have gone elsewhere and gotten a better price for an ...

I did not like the price increase from when it was Penske. I think I could have gone elsewhere and gotten a better price for an oil change.

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2

Doug W.

Prices way to high. Was charged extra for labor which should be included in the price of the oil change. High mileage oil change ...

Prices way to high. Was charged extra for labor which should be included in the price of the oil change. High mileage oil change cost me almost $75.00. Was getting the same oil change for around $50.00

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5

Jim Y

Great service! First time my "5 minute" oil change actually took 5 minutes! Staff was courteous and professional. Got me in a ...

Great service! First time my "5 minute" oil change actually took 5 minutes! Staff was courteous and professional. Got me in and out!

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5

Angela Jones

Great communication above my expectations in service.

Great communication above my expectations in service.

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5

Janet B

Staff was thou rough and efficient. I was upset that is was a very cold day and the employees were working hard in the cold. The ...

Staff was thou rough and efficient. I was upset that is was a very cold day and the employees were working hard in the cold. They should be able to close the garage doors in such weather.

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2

Allen

My last oil change under the old ownership was $15.00 less for the same service that I received. Although I wasn't pressured in ...

My last oil change under the old ownership was $15.00 less for the same service that I received. Although I wasn't pressured into purchasing, I received a list of services that I should "consider" having done that are not even listed as service items for my vehicle by the manufacturer. Examples are changing differential, transfer case and power steering fluids at 15,000 and 30,000 mile intervals. I've driven for 45 years and have never replaced any of these fluids and have never had any issues. All that needs to be done on a regular interval is checking the level, which was not done according to the service sheet. I was then asked if I wanted to replace the cabin air filter for $30.00 which I can purchase at the parts dealership for $15 -$20. I've dealt with the technicians that serviced my car today for several years and trust their work. However, I am disappointed with the new procedures that they have to follow. This also includes having to keep the entry garage doors open at all times and having an non-functional furnace forcing them to work in sub-freezing temperatures.

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1

Anonymous

Completely satisfied

Completely satisfied

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4

The Cardinal

Unfortunately, anytime a business goes under management or ownership changes, the prices go up. It does not matter how slight t ...

Unfortunately, anytime a business goes under management or ownership changes, the prices go up. It does not matter how slight the price increase is, it is felt and noticed. I know several oil change shops in the area that offer oil changes at $5-$10 less than what I will be paying if I return to the newly revitalized Foothills Fastlube (aka Valvoline). The staff was friendly and efficient, but I don't like the price increase one bit. Checking with your marketing grads, but the appeal of any "instant oil change" place is the quickness and inexpensiveness of service.