Bad experience and will never purchase from the store

My name is John, I purchase an LCD 52 inch TV with cables, the cables were 3 times the cost that you would get them from other stores and online. They are misleading when purchasing the TV they do not provide with correct information, Called Headquarter customer service and all they have is a recording for you to leave a message. When you call the store where I purchase the TV from and request to talk to manager Emanuel Alpar, customer service will have an excuse that manager is busy and will call you later, which he never does. (customer service at paramus, store like to put you on hold for 20 minutes). They do not return anything but only give you credit for what you purxhase. I will never purchase anything from 6th ave store, and will never recommend anybody to buy anything from the store especiall the store in Paramus, NJ.

Comments

My name is John, I purchase an LCD 52 inch TV with cables, the cables were 3 times the cost that you would get them from other stores and online. They are misleading when purchasing the TV they do not provide with correct information, Called Headquarter customer service and all they have is a recording for you to leave a message. When you call the store where I purchase the TV from and request to talk to manager Emanuel Alpar, customer service will have an excuse that manager is busy and will call you later, which he never does. (customer service at paramus, store like to put you on hold for 20 minutes). They do not return anything but only give you credit for what you purxhase. I will never puchase anything from 6th ave store in Paramus, NJ and will never recommend anybody to buy anythinh from the store especiall the store in Paramus, NJ.

From the volume of negative reviews online about 6th Ave.com, I knew I had to be very proactive when ordering from them. I called and talked to the Television Sales Manager, Chris, and he verbally verified that the Panasonic TH-42px80 was in stock. I ...

Horrible customer service. Took two weeks for them to tell me that the item I ordered was delayed and it would be another 1-2 weeks for that item to even ship. No contact, generic form emails and just bad customer service all around.

The item was shown in stock, processed my credit card, they accepted my money, then I waited for something. No response, a week later I called and it was on back order. They never called to inform me of the situation. Poor customer service. After canceling my order it took over a week for my card to be refunded. I will not do business with these folks again.

From the volume of negative reviews online about 6th Ave.com, I knew I had to be very proactive when ordering from them. I called and talked to the Television Sales Manager, Chris, and he verbally verified that the Panasonic TC-P42U1.was in stock. I ...

THIS COMPANY SUCKS! TAKE YOUR BUSINESS SOMEWHERE ELSE! DAMN STORE MANAGER IN THE CARLE PLACE, LONG ISLAND LOCATION ALMOST GOT HIS ASS KICKED FOR HIS WISE COMMENTS AND LACK OF PROFESSIONALISM! COME TO THINK OF IT, HE SHOULD HAVE GOTTEN A BEAT DOWN!