Die organisasiekultuur van 'n Suid-Afrikaanse Polisiediensstasie

Abstract:

The goal of this study is to determine the way in which corporate culture presently manifests itself in a specific South African police service station. A study of literature was undertaken to determine the definition of corporate culture and the way in which it reveals itself. With regard to the manifestation of corporate culture a strong focus was placed in the organisation on the attainment of police priorities and goals for the year 2000. Various processes are used to help workers understand these priorities and goals and enable them to make valuable contributions, with due allowance for the various obstacles that can hinder their success. Workers are expected to achieve success in their work and to comply with operational requirements. Management style is primarily characterised by an autocratic approach and communication is primarily formal. This results in an atmosphere of power, authority, red tape, orderliness and obedience, which encourage conflict situations and repress workers' creativity. The organisation is aware of possible crises that may occur in the workers' working environment and personal lives, and internal and external support mechanisms are in place to assist workers in coping with problems. Workers are not always perceived, as important and true interest in their career-orientated development does not always exist. Differences exist in the way different ranks within the police service station, namely officers and non-commissioned officers, experience corporate culture. This can primarily be attributed to internal factors and to lesser degree external factors, which impact differently on the various levels of rank.