3. On the right pane, click on the empty space and create a new string value.

"gPublicOverride" - REG_SZ - xx.xx.xxx.xx

(Where xx.xxx.xx.xx is the Public IP address).

4. Under the RBS Server folder, delete the rbspuid.rma and rbspuid0.rma files.

NOTE : These are hidden system files. So, make sure under Explorer options, Tools? Folder Options: View tab, "Show hidden files/folders" is selected, and also uncheck the 'Hide protected operating system files' option).

5. Restart the RBS Server and test it. If it works OK, switch it back to service mode.

6. To run RBS Server in Service mode, Go to Tools--Properties. Under "Manager preferences", check the service mode option. Say "Yes" to both the Pop up messages. Click on Apply and OK on Properties window.