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Geometry & Sizing

Tech Support

Can I run this bike with 27.5 plus wheels?

No. We specifically designed this bike around 29in tires and there isn't enough clearance for a plus setup.

If you're interested in a 29er that can run 27.5-plus tires, check out the Tallboy.

What kind of headset does this bike use?

This bike uses integrated headset cups. The upper up is 41mm and the lower cup is 52mm. The SHIS name is IS 41/28.6 IS 52/40.

Where can I demo the newest model of this bike?

We’ll have the newest version available for demo at the Factory in Santa Cruz, California. We also suggest contacting your local Santa Cruz retailer to check for demo availability in your area.

Where can I find additional technical information for my bike?

Currently all technical info is located either on the bike archive or under tech support. Both can provide helpful information for puzzling with your bike, torque specs, and exploded diagrams.

Warranties

Lifetime Frame Warranty

Santa Cruz Bicycles will repair or replace at its option any frame it determines to be defective. The warranty will be in effect for lifetime of the original, registered owner. In order to confirm that you are the original owner, please register using our Bike Registration Form at the time of purchase. Frames purchased prior to May 1, 2015 will be covered under the previously existing 5 year warranty. Warranties do not cover custom finishes.

Lifetime Bearing Warranty

Santa Cruz Bicycles pivot bearings are warranted for life to the original owner of the bike. The return process is simple: fill out the Bearing Replacement Form, upload a copy of your purchase receipt, and we'll get a new set of bearings out to you within 48 hours!

Lifetime Carbon Wheels Warranty

Santa Cruz Reserve carbon wheels carry a warranty for the lifetime of the original, registered owner. Use the Reserve Wheels Registration Form to register your wheels.

Carbon Handlebars

Santa Cruz carbon handlebars are warrantied for a period of five years from the date of purchase.

No-Fault Replacement

Santa Cruz Bicycles will make replacement frame parts available to the original owner at a minimal charge in the event of a crash or other non-warranty situation for the life of the bike.

File a Warranty or No-Fault Replacement Claim

Something not right? Use one of the forms below to file a claim. We'll do everything we can to get you back to riding as fast as possible.