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Keeping the customers satisfied takes precision

How I made it: Robert Campbell, a founder of Precision Software

OSAMA BIN LADEN is top of many lists around the world: America’s Most Wanted, Europe’s Most Feared, Afghanistan’s Most Hunted. At Precision Software he’s also top of the list, and again for all the worst reasons.

Precision has a roll of thousands of names, usually accompanied by addresses, that the citizens and businesses of America and other countries may not ship to.

Ensuring its customers are up to date with this register is what keeps the company in business; that, and hundreds of other rules and regulations involved in the export business.

It’s a business Robert Campbell, Precision’s chief executive, loves. “I can see where we make a tangible difference,” he says.

Dealing with reams of documents and files has always been the worst part of shipping. So Precision’s product, which allows manufacturers to automate their international trading operations, was welcomed by industry from the start.