First off guys, I'm not a geek. I have common sense, but I am sort of computer illiterate. I downloaded a program anbd it also gave me OUTFOX.TV. When I add a window in Mozzilla, this page comes up: outfox.tv/?referid=180 I'm running Window 8.1. I have Webroot. I have Malware. I tried AGV and Kapersky. Nothing can get rid of the f***ing thing. On a good note, it doesn't effect any other users, and when I do add a window, my Webroot catches it and tells me not to go any further, but I just can't get rid of this. Help if you can, and tell me in layman's terms how to delete this thing forever.. Thanks in advance

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Holy hell that's a lot of stuff to read and do. I'll get to it later today and knowing me, I'll probably have questions on how to find something or how to do something and I'll have to follow up with some questions. I knew that I should have studied computers instead of music in college ...

I tried the first step regarding hi-jacking and I searched Control panel and it didn't show any Java icon, just things like system security, network and interenet, etc. And I tried to goto mozzilla, and I couldn't see tools anywhere, just things like: New tab, history, options, help, etc. I am determined to figure this darn thing out. By the way, I'm running Windows 8.1

Just continue on with the instructions until you have a problem. Then just post here and ask if necessary.

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OK Kestrel. I (think) I've done everything correctly. I'm at the last part, step 6. It seems real complicated. Is there an easier way to do it or skip some steps? I am running Windows 8.1, 64 bit, webroot, cccleaner and I have mutiple accounts but NONE of them are affected. Also, only my MOZILLA seems to take me to Outfox.tv(when i click on Internet explorer, which i never use, it is fine). So where do I go from here, and please, if you have any questions that I haven't answered, lt me know. Also, I put an add on to Mozilla the other called BLOCKSITE and put outfox in it, now it blocks it.. Anyway, next step??????

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@ Kestrel Actually, in my frustration, I searched online and I found something that said to go to troubleshooting in Firefox and reinstall it, or reset it, I think. I did that and it is now gone! Pretty sure it is gone forever. Thank you so much for your help!

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