TELUS Home Assistant (Beta) on the Google Assistant

Voice control your Optik TV with the Google Assistant

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What is TELUS Home Assistant?

TELUS Home Assistant Action on the Google Assistant gives you hands-free voice control of your Optik TV. Don’t have Optik TV? View our packages and sign up today.

We are excited to have you try our Beta version of the TELUS Home Assistant Action. This version is currently in development and testing so that we can improve the experience before its official release. Therefore, we invite you to share feedback and get additional support on our community forum, Neighbourhood.

Once the Action is officially released, you will need to take a few steps, such as re-linking via the Google Assistant app, in order to experience the full capabilities of the TELUS Home Assistant Action.

Supported devices

Any Google Assistant enabled device, including:

Google Home

Google Mini

Google Max

Third party speakers integrated with the Google Assistant

The Google Assistant app downloaded on select iOS and Android smartphones and tablets

Don’t have a smart speaker device? Find out if your phone or tablet can be enabled with the Google Assistant by visiting Google Assistant Help, or purchase a Google device by shopping on TELUS.com.

Get started

Once your device is set up, link to TELUS Home Assistant to start using voice to control your Optik TV.

Which device are you using? Please visit the options below for instructions on how to link your Optik TV to Google Assistant.

Did you know?

You can ask Google about your TELUS Mobility and Home Solutions accounts by enabling the TELUS Action. For example, ask Google about your bill. Visit the TELUS Action page to learn more.

Known issues

Visit our list of known issues that we are working to resolve throughout the beta version of the TELUS Home Assistant. If your issue is not covered, please visit the Neighborhood community to share your feedback for future improvements.

Got questions?

Need help?

Try the following tips to quickly troubleshoot:

Say the command differently or be more specific. Try using a different verb or say the nickname of the digital box (i.e. instead of saying "Hey Google, show me the news," try saying "Hey Google, tune to CNN on Living Room TV")

Unlink and relink the TELUS Home Assistant Action by going to Home Control on your Google Home App. Select the drop down on top the top right corner > Manage accounts > TELUS Home Assistant under Linked Services to unlink. To relink, refer above to Get Started section above

Set a nickname for your TV and tell Google at the end of each command which TV you are referring to

Check the Wi-Fi connection. Ask your device "Hey Google, what’s the weather today?" to easily confirm if it is connected to the Internet