"Fabulous place with fantastic safe. You make me..."

This is the one place I feel safe. The staff are amazing and nothing is too much trouble. They help with the little things that make you feel better in yourself but is not vital to your medical needs. The staff attitude and basic care are exemplary and could teach others a lot.

What could be improved

If there is a downside it is because they are so very good demand is always high and therefore a wait for admission can be difficult when you feel unwell.

Anything else?

Amazing staff and caring that are nothing short of exemplary.

Just wish you had more space for respiratory beds as the waits are tough when you feel unwell and going downhill health wise. Also more people deserve to experience your fantastic care.

Responses

Many thanks for your comments. We will pass on your feedback to staff. It is always valuable for us to hear about the positive impact of the care and treatment you have received.

We are keen to listen to the experiences of our patients and carers and are constantly seeking to improve the way we do things. The PALS team is able to act on patient feedback and discuss any issues in confidence, and is contactable on: