Roofing Company Reviews

I had recent storm damage on my 8 year old roof that was already in decline. I had received a recommendation of a roofing company from my neighbor. They gave me a quote for a 30 year roof. A friend of a friend referred me to another option with Dustin. He did his own quote, then evaluated mine. In evaluating my initial quote, he gave me feedback related to older technologies that the prior quote was going to use in relation to the attic venting. I went with Dustin's quote (James Kate Roofing) as a result. The roof looks excellent and were very pleased! The real test was when my wife went into the attic and said she could feel a significant reduction in the temperature related to the ridge vents. Now I'm waiting to see the impact on my energy cost. Thanks James Kate Roofing and Dustin!

Malachi Chandler IIMcKinney, TX

Dustin, Thank you for the excellent service you and you're crew did for us. You answered all my questions and were very attentive to what I had to say. Dustin went above and beyond what I would have expected from him and his crew. The crew did an excellent job cleaning up everything before they left. I would highly recommend Dustin 's company.

Judy RickmanVenus, TX

Reliable, professional and works with you above and beyond to get the job done. The repairs made to my roof was done timely and within budget. if you are looking for a company to do work on your roof I would highly recommend them. Thank you Dustin!!!!

Mrs. WilsonGrand Prairie, TX

I received a quote within 24 hours of speaking with James Kate Roofing. The same day I requested the repairs they came out and completed the repairs. They were always timely in replying to my messages and worked with my hectic schedule.

Ronnie MooreMansfield, TX

Amazingly professional, quick and very easy! With in an hour I had an estimate and within a day my roof was repaired so we could complete the sale of our house. Thank you Dustin for taking care of it so fast! James Kate Roofing...highly recommended!!! A++

Molly SchreierMansfield, TX

Very quick response time. Repair man was at my door step less than an hour after I talked to Dustin. Dustin went out of his way to accommodate me quickly. Highly recommended and very professional service.

Sam KatbehGrand Prairie, TX

We needed our roof repaired before the rainy season started. We started shopping around and had to contend with overly competitive companies. Finally just before we gave up we were introduced to James Kate Roofing. What a relief working with a professional and through company. James was able to fix my roof within my budget and quickly. Save yourself some time and start with James Kate Roofing first.

Tim & Regina SullivanArlington, TX

I had a few shingles missing from my roof after a storm and I decided to try James Kate roofing based on the positive reviews. I was given a quote in less than 30 minutes after my initial email to James Kate Roofing, and the roof was fixed the next morning. Highly recommended. I will certainly use them next time I have an issue with my roof.

Todd QuillenMansfield, TX

Dustin Was able to take care of us the same day we called, he made the extra effort to come before the rain!! Thanks!

Phil and Anna ShareefArlington, TX

Called Dustin out after recent storms to inspect my roof which had several missing and damaged shingles. Came out same day to make sure my roof was ready for the next round of storms. Even gave me a DIY tip for making other minor repairs to save me money. Prompt courteous service at a reasonable price. Will definitely use again in future.

Greg RenfroArlington, TX

They did an awesome job. After I contacted them, they did the work the very next day. Great communication. Highly recommended.

Myers FamilyArlington, TX

As a professional real estate agent, my clients are always asking for referrals for all kinds of services for the home. Dustin Eatman and James Kate Roofing is my "go to" #1 choice for my clients. Professional, courteous, prompt and competitive.

Janna SealMansfield, TX

I have had the privilege of getting to know Dustin on a professional level as well as a personal relationship for over 10 years. I can honestly say that he is one of the most honorable people I have come to know ....... professionally and personally!

Bill MarinoMansfield, TX

After the storm on 10-2-14, I noticed I had some shingles blown off the roof. Not sure on the extent of the damage and my concern to have it checked out quickly, I went to James Kate's contact us page and filled in my info and message around 10pm. Within minutes!!!, Dustin Eatman replied back and we set up a time to come out the next morning. Early the next morning, he observed the damage, spoke with my wife while he was there, and also gave me a call to discuss what needed to be done. The following morning, he came out and fixed it. His work and customer service are excellent. He was extremely nice and professional. As far as I know, you can't be more competitive with quality of service and price. I will also mention that I put messages out to several other local roofers via their contact us pages (since we live in a web based world) and Dustin was the only one to ever reply back, and to think about how quickly he responded was amazing. I own a small business and I understand the importance of quality work and genuine customer service and I have to say I was MORE THAN IMPRESSED. I'm glad I didn't have to replace my entire roof, but when that time comes I know who to call. Seriously, anyone who needs roof work done, do not hesitate and call James Kate Roofing. Thanks Dustin.

Brandon TrevinoArlington, TX

James Kate Roofing is one of the best companies I have ever worked with. I have recommended them to my friends, and they were just as impressed as I was with the quality of service, attention to detail, and the way they try to make the customer as happy and comfortable as possible. I would recommend them to anyone looking for roof repair/replacement, Not only did they consistently deliver some of the highest quality of service I've ever seen, but their prices are unbeatable! James Kate Roofing will impress you the same way they impressed me. From the first time James came to our house to explain the systems, to completion of the project everyone was a pro. They were on time, courteous and clean up, and communication was perfect. I live in a community with a very strict HOA; James Kate supplied them with everything needed for project approval.

John FordKeller, TX

I have known and worked closely with Dustin (James) for over 8 years and would highly recommend his company. He pays close attention to detail, cares about getting things done right and just plain works hard. It is always difficult to choose a contractor when you have no experience working with them but I am confident Dustin will take care of every project like it's his very own. He has taken extremely good care of my projects time and time again.

Dan Ward

Dustin, I cannot thank you enough for the quick response. Your roofer and Sebrera were so pleasant and they both did a wonderful job. I would give 5***** to both of them. My home looks brand new again and even tho my roof was around 10 years old, they did a fantastic job of matching the old ones. I would not have known they were replacements. Thank you again and you can be assured I will highly recommend you to my family and friends.

Mrs. Gober Arlington, TX

You cannot have a better repair experience than the one I had with James Kate Roofing! They operate with integrity and honesty. There was no hassle or haggling about prices. They remain true to their word! They walk you through each step of the process with full explanations and details. They have a great team of workers that go the extra mile in order to make sure the job is done properly. Not only did I save on my out of pocket expenses, but, the workers took care of additional repairs! Talk about great customer service! James Kate has gained a customer for life! If you need any type of roofing repair. No need to go anywhere else. James Kate is the best in the Metroplex!"

K McNeal Arlington, TX

I noticed my roof had some wavy shingles so I called James Kate Roofing. I spoke and met with Dustin Eatman. He was punctual, professional, and polite. He answered all my questions concerning my roof, and then gave me an excellent quote to get the process started. The roofing crew began the work bright and early, was very thorough, and did a great job. My new roof looks great, and I would definitely recommend James Kate Roofing to all my friends and family."

Daniel Steele Arlington, TX

James Kate Roofing is a great trustworthy company. I had so many problems finding a good company until I found them. All the other roofing companies I came across all they wanted to know was did I have insurance, and told me to call then call them back. When I called James Kate and spoke to Dustin he listened to me and explained the whole process to me. Was very patient with me. They came out very quickly to see what damage I had to my roof. They contacted my insurance for me, and explained what I needed done. My roof was completed within the same week. It looks wonderful the workers cleaned up after themselves not a piece of trash was left anywhere. To add to my satisfaction the project manager came to my home shortly after to make sure I was satisfied. They are also great about keeping ongoing communication with what is going on and what they are doing with insurance company. I loved that part because I'm obsessive about being in control of everything and everything being perfectly organized. James Kate Roofing is a top of the line prestigious company. You will not go wrong using them for any of your needs. I'm so glad I found them I'm a customer for life!!"

Mrs. Jackson Glenn Heights, TX

Thank you for the high quality roof you put on my home. It looks great and I appreciate all the hard work, including an excellent clean up after the job. I hope I can send you more of my neighbors business in the future. I wish you the best of luck and continued success with your business."

Katherine Whitford Trophy Club, TX

It was so great to work with a company that actually does what they say. Our house was always left clean and from what we can tell the workmanship is great. We will definitely recommend James Kate Roofing to our friends."

David Jones Arlington, TX

Thank you for the nice job you did on my house and garage. You have a good crew working for you. I assure you that I will recommend your company to anyone who may be in the market for a new roof, gutters, etc.