You send an email message, and then you start to have second thoughts. In Outlook 2013, you can recall or replace email that you've sent. Or you can resend an email to try to repair the damage. Here's how it works.

Set up automatic replies, set a time range, use rules to manage your inbox while you’re out, and create different out-of-office messages for different groups, with or without a Microsoft Exchange account.

Outlook Web App (OWA) provides secure access to your email, calendar, contacts, tasks, and Global Address List via the Internet. For Office 365 business customers, it’s a great way to work with other devices like iPads & iPhones.

Junk emails, also known as spam, are a nuisance in your Inbox. To keep your Inbox cleaner, you can enable the Junk Email Filter, which identifies emails that are likely junk and moves them to your Junk Email folder. To automatically send future emails from a particular email address to the Junk Email folder, add the email address to the Blocked Senders List. Or to prevent future emails from being marked as junk, add the address to the Safe Senders List.

If you use email a lot, you know how important the message list is. To help you manage your email, Outlook has tools and options you can use to create your ultimate list view. Take this course to learn how to group and view email in your Inbox, show email as conversations, and create a custom view.

Every message you get is another demand on your time. But you can triage the demands as they come in, focus on the important ones, and file or delete the others. Take this course to learn how to use follow-up flags to call out email that you want to deal with later. Or, to take it a step further, you can move a flagged item to a folder, so it’s easier to find. Outlook has tools for making repetitive jobs easier, too. Finally, you’ll learn how to use appointments, meetings and events in Outlook as ways for you to manage your time.

If you often send email to the same group of people, you can save time by using a distribution list, which is called a contact group in Outlook. Instead of typing out everyone’s address whenever you email the group, just type the name of the contact group. Here’s how to create one.

An appointment doesn’t have to be an appointment; it can be any block of time you need to remember. And a meeting can be any block of time that involves coordinating a group of people. Take this course to learn how to take Outlook calendars to the next level by thinking conceptually about them.

If you send virtually identical emails over and over again, such as status emails, you’ll save time by using an email template. Same with meetings. If you know you’re going to meet a lot, but don’t know exactly when, create a meeting invitation that has the essential information — the people invited, subject, location, some basic text — then save it as a template. And you follow the same process when you want a task or contact template. Finally, we'll show you how stationery gives your email a consistent look with colorful backgrounds, patterns, and designs.

In Outlook 2013, you can request delivery and read receipts when you send a message. Why? To make sure the recipients get it and open it, if you're not sure about the email address or if the recipients check their email, or maybe you'd just like to know the message got through. Whatever the case, adding a request is easy to do.

Voting buttons are a great way to poll people, especially large groups. A Microsoft Exchange Server account is required to send and respond to voting buttons. If you’re not sure whether you have an Exchange server account, see the link What is a Microsoft Exchange Server Account?

What’s the best way to search Outlook? Do you just type a word and press Enter? That works pretty well. But in this video we cover how to quickly narrow your search with search tools, how to narrow using search syntax, how to search for attachments, and more.

You back up your mailbox by exporting it to a file on your computer. And then restore data by importing it from the file back to your mailbox. Outlook has a tool you can use to do this called the Import/Export wizard, and this course shows you how to use it. You’ll also learn how to periodically remove old items from your mailbox by setting up AutoArchive or archiving manually, and how to run the Inbox repair tool if there’s something wrong with a file or you get an error telling you a file is corrupt.

If you like to use folders for managing your email, then you should know about Personal Folders. Regular folders and Personal Folders work about the same. It’s what goes on behind the scenes that makes them very different. Take this short course to learn more, and you'll also learn about archiving and about importing and exporting email to a different account.

With Outlook and Windows, multiple people can protect their email on one shared computer. First, there’s sharing at work and home. In this scenario, people can protect their email with their own password-protected Windows user accounts. The second scenario is sharing a public computer, where the best way to protect your email is by using the Outlook Web App or some other browser-based email app.

You can think of archiving as a way to clean up your Inbox (especially if you’re running into limits) or as a backup. We’ll show you what you need to know about AutoArchiving and Online Archiving in Outlook.