Clashed or part-failed recording

Are you seeing an on screen message saying “Clashed or part-failed recording”? This means that two scheduled recordings clash and your Sky box is unable to record both programmes.

A programme clash may happen if two programmes are set up to record at the same time, or if two recordings are set to immediately follow one other and the first programme has over-run.

The easiest way to resolve this issue is by removing the programme clash using your Sky remote. You can also manually schedule recordings using the advanced recording options. The following steps take just a couple of minutes to complete.