Credit Card Updater changes are not shown on records

Some users may notice when running Credit Card Updater that some American Express (AMEX) cards have an update, but the update is not reflected on the gift or constituent records.

Article
Number:112070

Products:

Raiser_s_Edge_RE

We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

1. Run Credit Card Updater in the Data Health Center2. Find an AMEX card that returned an updated credit card number or expiration date3. View record and see that an attribute was added to note the changes, but no changes were made to the card information