Rated 4 out of
5 by
Sue from
Beautiful faucetI love my new touchless Delta Addison faucet. It's quite heavy for it's size and not at all made from flimsy materials. So far we haven't had any of the issues that other reviewers have had. Water turns on and off as advertised...using the handle, or touching it or in proximity. My only minor issue is that I've been surprised a few times when it turned on unexpectedly when I got too close to it by accident. I'm sure I'll adjust to the location of the proximity sensor.

Date published: 2017-08-07

Rated 5 out of
5 by
Sue from
Beautiful faucetThis faucet is more beautiful and sturdier than I expected. It's very heavy and well made. I'm happy that I chose the touchless model so I don't have to worry about fingerprints on the chrome finish. I also like that I can go 'touchless' or 'one touch' to turn on/off.

Date published: 2017-07-09

Rated 5 out of
5 by
Kathy55 from
Just what I wanted!This faucet installed easily! It is sleek and easy to keep clean. I love the touch technology so much I am going to replace my kitchen sink faucet next! Of course it will be a Delta Touch20.xt! The service from Delta couldn't have been better. There was a broken pop-up lever in the package and with one quick phone call I received a replacement at no charge.

Date published: 2016-12-01

Rated 2 out of
5 by
ms9003 from
Very nice faucets - when they are working.We enjoyed the touch feature on our Addison style kitchen faucet so much that about 4 years ago we bought 5 of the 592T-SS-DST's for the bathroom sinks in our house. We like those too, when they are working.
2 to 3 times per year, something goes wrong with one of the vanity faucets. I have to clear out the vanity cabinet and crawl under the sink to troubleshoot the issue. I put everything back, call Delta and they are very good about sending out new parts under warranty. About a week later, I have to repeat the under-the-sink ritual to install the new parts.
For the record, some units have failed multiple times, one has never failed. There is not a clear correlation between failures and frequency of use. Almost all failures are related to the solenoid valve assembly, failure to open or close, self-cycling, not switching the indicator light, and leaking, have all occurred. I thought the newer style solenoids would be a great fix, and some features are better, but two of them have failed already this year, one locked up, and one leaking.
First time installations are a bit intimidating. Subsequent installations and repairs are awkward. I'm not a plumber but I am a mechanical engineer who has done design, maintenance and repair of piping systems of many types. The challenge with these faucets is that so much stuff has to be crammed into very limited space. Instead of nice clean arrangements and alignments, things have to be forced to fit in the space available, requiring some creativity and compromise.
The materials used in the faucets and connecting plumbing are appropriate, strong and well designed for an assembly that must fit in diverse installation geometries. It's a shame that the part that switches the flow on and off, that's the key "wow" feature of these units, has very poor reliability.
I've managed to keep all my faucets operating most of the time, in spite of frequent part failures, thanks to the good response and warranty support from the Delta Customer Service team. I'm not sure what I will do when my warranty runs out.

Date published: 2016-11-05

Rated 3 out of
5 by
myfaucet from
Electronic valve not so usefulThe touch sense is marginally useful and after having it for a couple of years I don't think it's worth the additional cost or hassle. Especially when it stops working. The solenoid has now failed. A perfectly good faucet but it doesn't work because of a fancy and not really useful feature. I thought I'll just bypass the electronic valve and connect the two hoses directly, but my fittings are different! Not like it shows in the current directions. After fiddling with the valve and reading the troubleshooting I found I could get the solenoid to open by turning off the water supply, apply power to the valve, open the faucet, turn on the supply and then disconnect the power to the valve. This opens the electronic valve and it stays open. Thankfully the faucet now works like a normal faucet.

Date published: 2016-07-17

Rated 4 out of
5 by
Secondtimeuser from
Recommend with reservationThis is my second Addison Single handle Touch2O.xt faucet. Since the first one worked well for nearly 3 years (with a little wire tweaking), I decided to have another installed when we moved.
This one hasn't been quite so good. The stopper pull broke the first time it was raised. I got the contractor to replace it for free but I'm not confident enough to use it again. The plastic seems flimsy.
Also, it is too easy to switch from touchless to touch and I prefer the latter. The information to change it back is not on the paperwork or on the website. Even doing a search nets nothing. Since it is an intrinsic feature, it should be part of the basic Quick Start Guide.

do you have aerators/flow restrictors to make it a 0.5gpm fixture?

Thank you for your question, Sunnie! The RP71111 .5 GPM aerator can be used with this faucet.
https://www.deltafaucet.com/parts-product-detail?modelNumber=RP71111
Best regards,
Jon

Answered by: DeltaFaucet3

Date published: 2017-07-19

How to clean

After years of use my Addison faucet has white build up under the handle of the bathroom faucet, probably from minerals in the water. What can I use to clean this? The finish-Champagne Bronze.

Asked by: Cookie51

Hi Cookie51,
Thanks for your question. We recommend using a solution 50/50 white vinegar and water to help dissolve mineral buildup. Here is a link for more information about cleaning your Delta faucet:
https://www.deltafaucet.com/design-innovation/inspiredliving/how-to-clean-a-faucet
Best regards,
Jon

Answered by: DeltaFaucet3

Date published: 2017-03-01

When using the touch20.xt feature, how is the temperature controlled?

The Touch20.XT feature turns on or off the flow of water. How does one control the temperature of the flowing water? Is there a scalding risk?

Asked by: Ron

Hi Ron, Thank you for your question!
The temperature is controlled by the handle. You would adjust the handle to your desired temperature by either moving it to the left for hot, middle for warm and right for cold water. The unit does not include a scald guard feature.
Best regards,
Brandis

Answered by: DeltaFaucet7

Date published: 2016-04-25

Do you carry a transformer that can be used instead of batterys

Asked by: JD

Hi JD, Thank you for your question. If you have the current Gen 3 solenoid shown on the attached parts diagram the optional A/C adapter EP73954 may be ordered separately for your model 592T-RB-DST faucet.
http://www.deltafaucet.com/customersupport/documentation/592t-rb-dst.html?document=pd&amp;fromDetailArea=bath&amp;documentIndex=0#flashWrapper
Thanks,
Dave

Answered by: DeltaFaucet2

Date published: 2016-02-08

Can the &quot;on&quot; time for touchless operation be adjusted?

The faucet turns off too quickly about 50% of the time, especially for tasks in which your hands aren't directly in front of the sensor for the entire duration, such as rinsing a toothbrush or a shaver. This also happens during hand washing if you hold your hands slightly down into the sink basin to avoid splashing water everywhere since the sink basin is (of course) below the sensor.
Is there a way to increase the timeout period?

Asked by: Clint

Hi Clint, Thank you for your question. There is no adjustment for the run time for the model 592T-SS-DST faucet. If you touch the faucet on it will run for 1 minute before turning off automatically. If you are using the proximity function the faucet will turn on when you are with in 4&quot; of the faucet and turn off when you move your hands outside that range.
Thanks,
Dave

Answered by: DeltaFaucet2

Date published: 2014-12-08

What's the expected battery life? Can I use rechargeable batteries?

Asked by: Steve S

Hi Steve, Thank you for your question. The expected battery life is 1 to 2 years with normal use. You can use rechargeable batteries but the life isn't as long.
Thanks,
Dave

Answered by: DeltaFaucet2

Date published: 2014-10-22

Does the flow stop as soon as you move your hands away?

1) Does the flow stop as soon as you move your hands away?
2) I see it is 5 1/16&quot; from the center of the faucet to the rim of the spigot, which is 6 1/4&quot; above the countertop (DSP-L-592T-DTS Rev D doc)
Will the position of your hands that trigger the valve be in the same place as where the water will flow in the sink?
Meaning, I put my hands in position where the water flows out of the faucet to wash them, will that trigger the flow or do I need to move my hands closer first to trigger the flow?
3) To rinse a razor when shaving can I position the blade where the water will flow or do I have to move my hand in closer first? What I want is to place the blade where the water will flow to, rinse it, and then have the water shut off immediately after I move the razor blade from under the faucet.
Thanks

Asked by: oceanside

Hi Oceanside,
Thank you for your question. Delta Faucet model # 592T-DST will turn on when your hands are within approximately 4 inches of the spout. That means 4 inches anywhere around the spout will trigger the water and it will stay on until you take them away. The water will only activate with the electricity from your hands so the razor would need to be somewhat in your hand.
Thanks.
Jody

Answered by: Delta1

Date published: 2014-09-29

I just installed two of these faucets and the indicator light is not working on one faucet. How do I fix this?

These are new faucets that I just purchased. The on/off function works as it is supposed to.

Asked by: Tom

Hi Tom, We are sorry that you are experiencing a problem with your faucet. Please verify that the LED connector wire is plugged in properly to the solenoid as show in the illustration below. After verifying the connection if the indicator light still does not come on please call our toll free homeowners/warranty line at 1-800-345-3358 for further assistance.
Thanks,
Dave