Delivering for the future: workshop on developments in the postal sector

You are warmly invited to attend a workshop on developments in the postal sector, linked to 2 studies currently being carried out for the European Commission.

The workshop will provide an opportunity to:

find out more about the studies

share your experiences of how the postal market is being fundamentally reshaped through digitalisation and e-commerce

Attendees will also be able to exchange views on the most important developments in the letter and parcel markets, the evolving needs of users, the sustainability of the universal service obligation, and the social and environmental impact of the changes in the sector.

Morning session

Copenhagen Economics will present their interim findings for a study on the main developments in the postal sector between 2013 and 2016.

This study focuses on changes in the postal market, especially:

the impact of digitalisation in the letter sector

developments in the universal service

the impact on employment

Afternoon session

WIK-Consult will present the objectives, the methodology and the timetable of the study they are conducting on parcel delivery services with the support of the European Parliament.

The study will examine:

market developments – in particular the impact of new technologies

regulatory, social and environmental issues

user needs – by carrying out comprehensive surveys of what e-retailers and their customers want from cross-border parcel delivery services

There will also be an update on the next steps for the regulation on cross-border parcel delivery services. This follows the political agreement between the European Parliament and the Council in December last year.

All stakeholders with an interest in postal and parcel services are welcome, including: