Contact Us

Hours of Operation

English and Standard Arabic speaking customer service agents are ready to assist you 7 days a week from 7 a.m. to 7 p.m. local Bahraini time and 7 a.m. to 3 p.m., Eastern Standard Time in the United States. The call center is closed on Bahraini national holidays, as observed by the U.S. posts.

Check the Status of Your Visa

You can check the status of your application any time at the following website.

Contact Information

If you need help with your visa application or want to learn more about obtaining a visa to travel to the United States, please contact us via any of the means shown below. Visa application services call center agents are able to assist you via email, telephone or chat.

Please ensure you have your passport number, DS-160 number, and email address available when you call as they will be requested by the agent.

Reporting Fraud

Please contact us at fraud@ustraveldocs.com if you have experienced fraud or have been asked to pay any unnecessary fees to pay your MRV fee, schedule your visa interview, or ship documents to or from the consular section.

The U.S. Department of State's Bureau of Consular Affairs website and Consular Post websites are the definitive sources of visa information. Should there be discrepancies in content, the Consular Affairs website and Consular Post websites take precedence.