The software maker has its hands full grappling with a software bug that has shut WebMail customers out of their email accounts. An upgrade also has people up in arms, as many have been forced to change their email names.

Netscape mail customers frustrated by name game
Almost half a million Netscape WebMail customers are being forced to change
their email
usernames as part of an upgrade, and a
software bug has shut some people out of their email
entirely, the company says.