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MicroCell makes it easy to add or delete users, change your service
address, and add multiple MicroCells to your account.

Just select your account type below. Choose
Personal Account if you pay for your wireless bill or
Business Account if your company does.

You'll need your AT&T wireless phone number or username, along with your password.

User manuals & quick start guidesCheck out a digital version of the MicroCell
manual and quick start guide

The MicroCell means never worrying about missed business calls. Plus, adding Unlimited MicroCell Calling gives you extra peace of mind. Control costs and still talk as long as you want inside the office.

How AT&T MicroCell works

The AT&T MicroCell acts like a mini cell tower in your home and connects to your existing broadband Internet service. You receive improved cell signal performance for voice calls, texts, and cellular data applications like picture messaging and Web surfing. The signal range is approximately 40 feet from the base station (in all directions), or about 5,000 square feet.

The AT&T MicroCell works with any broadband service, except wireless and satellite broadband, as long as it supports the minimum broadband speeds of 1.5Mbps downstream and 256Kbps upstream. It does not replace your existing broadband service.

Yes, they may be used in different locations or within the same location if 5,000 square feet of coverage is not sufficient. The devices should be placed at least 40 feet apart. If they are too close together, interference between the two devices could cause calls to drop.

No. Whenever available, Wi-Fi should be used for data applications like streaming video, downloading files, or surfing the Web. Wi-Fi is the optimal solution for mobile data use, and doesn't count against your AT&T wireless rate plan. Visit www.att.com/wifiaccess for tips on setting up and using Wi-Fi. When using 33G data services through your AT&T MicroCell instead of Wi-Fi, standard data rates apply.

Compatible devices

Any 3G or 4G-capable handset with AT&T wireless service will work on an AT&T MicroCell. You can't activate an AT&T MicroCell with a GoPhone®, but GoPhone users can be added as Approved Users. Handsets with other carriers' services will not work with MicroCell.

Billing / Account

Usage while connected to the AT&T MicroCell will count against your underlying wireless device rate plan. There is an optional Unlimited MicroCell Calling feature which will provide you unlimited voice minutes while connected to an AT&T MicroCell.

Yes, calls seamlessly transfer from the AT&T MicroCell to the strongest AT&T cell tower signal. Billing will continue based on the initial connection being placed on the AT&T MicroCell. If the call is dropped and redialed on the cellular network, then the call is billed against your wireless device's AT&T rate plan.

Yes, you can manage automatic hand-out from the AT&T MicroCell to an AT&T cell tower. See how to manage your AT&T MicroCell for details. Once you have disabled the hand out, if you begin a call on your AT&T MicroCell, you will need to stay within range of the AT&T MicroCell in order to avoid a dropped call.

No. AT&T MicroCell service is not available when either electrical service or your broadband service is unavailable. In the event of a service disruption, you will not be able to access E911 service using your wireless device unless you have service on the AT&T wireless network. The AT&T MicroCell unit includes a GPS device that enables the unit to identify its location. The AT&T MicroCell will not work until it has identified its location. If the AT&T MicroCell is moved to a new location, it is important that instructions for updating the device location are followed to enable E911 service to function properly.

Yes, your AT&T MicroCell can be moved to another location provided it is within the AT&T wireless authorized service area. A device move requires an update to your location address in your AT&T MicroCell account profile for the device to function and for 911 purposes. See how to manage your AT&T MicroCell for details on updating the physical location of the device.

Install device in a sheltered location with a temperature range of 0 degrees to 38 degrees Celsius (32 degrees to 100 degrees Fahrenheit).

ADDITIONAL INFORMATION

Installing near a window is strongly recommended to ensure access to Global Positioning System (GPS). A GPS link is needed to verify the device location during initial startup.

MicroCell unit may be moved if new location is within an AT&T authorized service area and properly registered online.

Calls transfer out, but do not transfer in. Calls transfer from the AT&T MicroCell to the strongest available AT&T tower signal. Calls connected on the cell tower do not transfer to the MicroCell.

Firewall Specifications
System Administrators (Business Customers): Installing the MicroCell behind a firewall, or behind a router with firewall capabilities, requires the following ports be opened to prevent the firewall from blocking communication with the network. This type of installation is typically found in corporate environments.

*Wi-Fi is the optimal solution for home mobile data use, and doesn't
count against your mobile data usage bucket. Visit
www.att.com/wifiaccess
for tips on setting up and using Wi-Fi. When using 3G data services
through your MicroCell instead of Wi-Fi, standard data rates apply.
MicroCell operation requires an AT&T 3G or 4G wireless device
and Internet access service of at least 1.5Mbps downstream/256Kbps
upstream. Device not compatible with satellite broadband services.
Not intended for sale or use in homes or areas with strong wireless
signal strength. Strong wireless signal strength may adversely affect
MicroCell performance. For use with AT&T wireless devices only;
not compatible with other wireless systems. Usage generated by
MicroCell counts toward your wireless data usage plan limit and may
be subject to applicable charges from your ISP. The maximum coverage
of the AT&T MicroCell is approximately 40 feet. Actual coverage
will be limited by the density of obstructions. Calls will transfer
to a cell tower if you leave the MicroCell coverage area, but calls
may drop if you return to the MicroCell coverage area.
See AT&T MicroCell Service Agreement/Terms and Conditions
for a full list of terms and conditions.