DocuSign’s top priority is the privacy and security of your information, documents, and data. The Internet is a critical component to your business and to conducting business on the DocuSign Global Network. Those committing fraud seek to take advantage of trusted relationships for illegal purposes. While there is no foolproof way to prevent the unauthorized use of the DocuSign name and brand, we continuously monitor for such activity to make your DocuSigning experience safe and secure.

DocuSign strives to be a great partner and fight malware spam attacks and the malicious third parties behind malware spam. In the event that you have been impacted by malware spam email, we recommend contacting your preferred security vendor to help with any needed security support and system clean up.

You can help to combat online fraud and protect your information, documents, and data by taking the following precautions:

Enable Sender Policy FrameworkDocuSign highly recommends that email administrators configure their email servers to utilize SPF (Sender Policy Framework) lookup functionality. Mail servers that utilize SPF lookup functionality will contribute to flagging and quarantining malicious spam. DocuSign leverages a best practice called DMARC which works with SPF to instruct recipient email servers how to treat malicious spam. The combination of these technologies dramatically helps to protect from malicious spam email. You can learn more about SPF at http://www.openspf.org/ and DMARC at http://www.dmarc.org/index.html.

Filter email attachmentsQuarantine any emails from the Internet with potentially harmful attachments such as zip and exe file types.

Workstation securityInstall anti-virus software and ensure it is enabled and kept up-to-date, and be sure to apply vendor recommended security patches on a frequent basis.

EducationProvide regular training to end users to identify fraudulent email and phishing schemes.

Please contact your systems security team and email administrator to encourage them to take advantage of these precautionary steps to help protect your information, documents and data.

DocuSign’s top priority is the privacy and security of your information, documents, and data. The Internet is a critical component to your business and to conducting business on the DocuSign Global Network. Those committing fraud seek to take advantage of trusted relationships for illegal purposes. While there is no foolproof way to prevent the unauthorized use of the DocuSign name and brand, we continuously monitor for such activity to make your DocuSigning experience safe and secure.

DocuSign strives to be a great partner and fight malware spam attacks and the malicious third parties behind malware spam. In the event that you have been impacted by malware spam email, we recommend contacting your preferred security vendor to help with any needed security support and system clean up.

You can help to combat online fraud and protect your information, documents, and data by taking the following precautions:

Enable Sender Policy FrameworkDocuSign highly recommends that email administrators configure their email servers to utilize SPF (Sender Policy Framework) lookup functionality. Mail servers that utilize SPF lookup functionality will contribute to flagging and quarantining malicious spam. DocuSign leverages a best practice called DMARC which works with SPF to instruct recipient email servers how to treat malicious spam. The combination of these technologies dramatically helps to protect from malicious spam email. You can learn more about SPF at http://www.openspf.org/ and DMARC at http://www.dmarc.org/index.html.

Filter email attachmentsQuarantine any emails from the Internet with potentially harmful attachments such as zip and exe file types.

Workstation securityInstall anti-virus software and ensure it is enabled and kept up-to-date, and be sure to apply vendor recommended security patches on a frequent basis.

EducationProvide regular training to end users to identify fraudulent email and phishing schemes.

Please contact your systems security team and email administrator to encourage them to take advantage of these precautionary steps to help protect your information, documents and data.

DocuSign’s top priority is the privacy and security of your information, documents, and data. The Internet is a critical component to your business and to conducting business on the DocuSign Global Network. Those committing fraud seek to take advantage of trusted relationships for illegal purposes. While there is no foolproof way to prevent the unauthorized use of the DocuSign name and brand, we continuously monitor for such activity to make your DocuSigning experience safe and secure.

DocuSign strives to be a great partner and fight malware spam attacks and the malicious third parties behind malware spam. In the event that you have been impacted by malware spam email, we recommend contacting your preferred security vendor to help with any needed security support and system clean up.

You can help to combat online fraud and protect your information, documents, and data by taking the following precautions:

Enable Sender Policy FrameworkDocuSign highly recommends that email administrators configure their email servers to utilize SPF (Sender Policy Framework) lookup functionality. Mail servers that utilize SPF lookup functionality will contribute to flagging and quarantining malicious spam. DocuSign leverages a best practice called DMARC which works with SPF to instruct recipient email servers how to treat malicious spam. The combination of these technologies dramatically helps to protect from malicious spam email. You can learn more about SPF at http://www.openspf.org/ and DMARC at http://www.dmarc.org/index.html.

Filter email attachmentsQuarantine any emails from the Internet with potentially harmful attachments such as zip and exe file types.

Workstation securityInstall anti-virus software and ensure it is enabled and kept up-to-date, and be sure to apply vendor recommended security patches on a frequent basis.

EducationProvide regular training to end users to identify fraudulent email and phishing schemes.

Please contact your systems security team and email administrator to encourage them to take advantage of these precautionary steps to help protect your information, documents and data.