How long does it take to get set up?

Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.
The community moderator provided the following reason for archiving:
old posts

My daughter found the perfect little girl to be friends with at the Compassion Experience near my home about 2 weeks ago. I would like to know when I can set up my account so I can start writing to my child in Peru. When I go online to make a payment and speed up the process, my childs number is invalid.

Jennifer, it is probably listed as invalid because it was out at the event you visited. The ladies that monitor this blog will not be in until Tuesday because of Memorial Day. At that time they will get back to you and determine where in the process you are. Have fun with your Peruvian girl.

Thank you so much! My daughter and I are so excited! My daughter even picked out matching stickers for the both of them and drew her a picture of the two of them. I just want to make sure I get all the correct information on the items to make sure she gets them. I will be on the look out for a response from one of the ladies who help. Have an amazing Memorial Day weekend!

When I sponsored a girl at a Compassion Experience, it took nearly a month to be set up online, but I was able to send a letter in on paper even before that point. Just put the child ID and name on every item and it will get scanned in after it is received.

Hi Jennifer! I appreciate your excitement to get started! Thank you so much for choosing to love and support a child in need! As Sarah mentioned, it can take anywhere between two to four weeks for sponsorships to be finalized from events. That said, I would be happy to check on your sponsorship for you and see if I can move it along. Please post your child's ID number here or go to the first payment page that Sarah mentioned to get started.

Susan, are you unable to find Yasenias #? I wonder if a number was mis written? If so can we still find her based on information that I have from the event? Has my information been received yet? I still, as of this morning, am unable to even set up my account because the information is not found in the system. It has been almost 3 weeks since the event where my daughter and I decided to sponsor our friend in Peru. I see others take a while to get set up, but today I saw that someone else has alreadynhad their information received and is being set up after only 2 weeks.

Jennifer, we regrettably did not receive your information for the sponsorship. Typically from events it does take much longer. That said, I can try to get this setup for you now. Please send an email to socialmedia@compassion.com with your mailing address and we will work to get this done for you.

Hi Shannon! I saw you responded and thank you for setting up a sponsor # for my daughter. I had an issue when trying to set up my online account. I sent you another email so I'm sure you will see it when you get back on Monday. Thank you so much for your help!