Thomas Jefferson University

Our thorough needs assessment survey helps determine the right benefit for your employees—which is ultimately the right one for your business, too.

Thomas Jefferson University & Jefferson Health, a private health sciences university in Philadelphia, wanted to expand family care benefits to their employees, but wasn’t sure where to start. They took advantage of the KinderCare Education at Works needs assessment survey and uncovered valuable data to help move their family benefits program forward.

Client Goals

Jefferson’s center serves a wide spectrum of hospital and university employees and faculty—from nursing assistants to residents to professors. Since the on-site center was perennially at capacity, the university was looking into expansion. First, they wanted to find out the biggest needs and concerns directly from their employees and faculty.

“Jefferson employees have definite expectations, and we have such a variety in the employee make-up (hospital and university) that it can be tough to find a benefit that works for everyone,” says Joann Piechowski, Senior Director of Benefits.

Our Partnership

Jefferson collaborated with KinderCare Education to perform a needs assessment survey of all employees and faculty. The survey was aimed at finding out how their employees were impacted by family care issues, and whether the benefits that were already available were meeting their needs. They also wanted to know if their focus should remain chiefly on child care or if there was an existing or expanding need for elder care.

Outcomes

After the survey, Joann states, “I have the data that shows the need to look for additional space to expand the center.” Not only that, the survey also showed the rising need among their employees for elder care, so Jefferson plans to explore ways to address that need in the near future. According to Joann, the survey “was valuable because now I have the data in my back pocket... It was also valuable because the survey went out to all employees and it keeps the benefit in the forefront of their minds.”

Additionally, according to Joann, the survey was able to show that having quality child care available to the organization’s workforce reduces absenteeism. “Yes, statistically, yes. Having a reliable child care center is great!” she says.

I have the data that shows the need to look for additional space to expand the center. [The survey was] valuable because now I have the data in my back pocket . . . It was also valuable because the survey went out to all employees and it keeps the benefit in the forefront of their minds.