Transport & Travel

The Transport and Travel industries have many potential areas that could experience incidents, threats and crises as well as having to manage events that affect many people on a daily basis.

Companies need to run complex transport networks, be responsible for passenger care, manage extensive maintenance programs, be aware of terror related or malicious intent and avoid causing major catastrophic accidents impacting on both people and the environment.CLIO provides the platform for managing any kind of incident and preventing escalation into serious crises.

Air

Whether an airline managing a fleet of aircraft or a company responsible for managing major airports, there are numerous areas where you need to be prepared for incidents and threats that could have serious ramifications if not managed and responded to effectively.

Severe weather

Natural disasters

Accidents

Technology failures

Security threats

Terror or malicious actions

Whatever the incident, companies have a huge duty of care responsibility to passengers being transported and to the general public should anything cause an airplane to undergo a catastrophic failure.

CLIO will allow you to respond immediately to any incident or threat and execute a policy driven plan. The most appropriate personnel and resources are brought together in a real-time and collaborative system to manage the incident to completion. This can involve operational, security, technical, legal, PR and any other department that needs to be involved. It also allows senior executives to be aware and up to date with what is happening and able to intervene or respond to the media with authority and current knowledge.

Rail

Rail operators have responsibility for the transport of many tens of thousands pf passengers on a daily basis and, therefore, have a significant duty of care to those passengers. Maintaining safety across a complex rail network is paramount and faces the risk of many different incidents and threats all of which need to be responded to. Furthermore, an accident can also affect the general public not just passengers.

In addition, there are many other areas that rail operators need to manage and have response plans for such as maintenance issues, maintenance overruns, synchronisation with other operators and with Network Rail. They also need to be ready to deal with technology issues, IT failures and unexpected disruptions of any kind.

Severe weather

Delays and disruption

Accidents

Technology failures

Maintenance issues

Terror or malicious actions

It is essential to develop response plans for each and every possible incident or event that may arise. Staying in control of incidents will help you prevent them from escalating, minimise harm to passengers and employees. It will also help you protect the company reputation.

CLIO will allow you to respond immediately to any incident or threat and execute a policy driven plan. The most appropriate personnel and resources are brought together in a real-time and collaborative system to manage the incident to completion. This can involve operational, security, technical, legal, PR and any other department that needs to be involved. It also allows senior executives to be aware and up to date with what is happening and able to intervene or respond to the media with authority and current knowledge.

Road

Road haulage operators have to manage large vehicle fleets with the maintenance issues that creates while having to work in an ultra-competitive industry. Collecting and delivering on time is crucial for company success and revenue generation.

Bus and coach operators have to provide high levels of duty of care to passengers while also having to ensure efficient vehicle maintenance. Coupled with this is the need to manage complex timetables and route networks.

Likewise, car rentals companies have to maintain large fleets and have a duty of care to customers.This means companies need to have response plans for many different types of incident and that those plans can be invoked immediately whenever an event, incident or threat occurs.

Severe weather

Road closures, delays and disruption

Passenger incidents

Accidents

Maintenance issues

Malevolent actions

CLIO delivers a platform where you can develop plans and policies for responding to any type of incident. You can invoke an immediate response where the most appropriate personnel and resources are brought together in a real-time and collaborative system to manage the incident to completion. This can involve operational, security, technical, legal, PR and any other department that needs to be involved. It also allows senior executives to be aware and up to date with what is happening and able to intervene or respond to the media with authority and current knowledge.

It allows you to manage the incident or crisis as well as stay in control as it unfolds which is crucial to protecting the company reputation. As all activity is logged it can be audited later and used in any legal action that may arise.

Marine

Freight companies, ferry operators and cruise lines share a common environment but have a varied set of incidents and threats to face. Shipping companies have to manage often mixed fleets with varied cargoes but still deliver successfully and on time despite issues of weather, technical failures and unexpected incidents.

Ferry operators and cruise lines have to maintain a high level of duty of care to their passengers which also consist of many areas from dealing with severe weather though to food poisoning on board ship. They too then have to manage complex maintenance schedules, malicious threats, timetables and general transport related issues.

Severe weather

Passenger incidents

Accidents

Mechanical or technical failures

Maintenance issues

Terror or malicious actions

CLIO provides a platform to develop response plans for each and every possible incident or event that may arise. Staying in control of incidents will help you prevent them from escalating, minimise harm to passengers and employees. It will also help you protect the company reputation.

CLIO will allow you to respond immediately to any incident or threat and execute a policy driven plan. The most appropriate personnel and resources are brought together in a real-time and collaborative system to manage the incident to completion. This can involve operational, security, technical, legal, PR and any other department that needs to be involved. It also allows senior executives to be aware and up to date with what is happening and able to intervene or respond to the media with authority and current knowledge.