Shipping & Returns

Postage and Delivery

We aim to despatch orders within 3 working days. Orders are sent via Royal Mail. Within the UK 1st Class Postage and packing is charged at £3 per order. 2nd Class Postage and packing is charged at £2 per order

We are based in The UK; for overseas orders the customer is responsible for any customs charges or national or local taxes.

Returns

If you wish to return any product for any reason we offer a full refund providing the goods are in the same first class condition as despatched and returned within 14 days. All returns must be sent recorded delivery and the customer is responsible for the postage charges.

If your order is damaged in transit or in any other way faulty please notify us within 7 days and return the goods to us, we will arrange for a full refund or a replacement - whichever you prefer.

Terms and Conditions

We reserve the right to refuse any order for any reason.

If the product ordered is out of stock we will notify you and arrange a refund or replacement - whichever you prefer.

Privacy

We do not sell, trade or pass on customers details

Cookies In Use on This Site

Cookies and how they Benefit You

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

Make our website work as you would expect

Save you having to login every time you visit the site

Remember your settings during and between visits

Improve the speed/security of the site

Allow you to share pages with social networks like Facebook

Continuously improve our website for you

Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our Cookies

Website Function Cookies

Our own cookies

We use cookies to make our website work including:

Making our shopping basket and checkout work

Determining if you are logged in or not

Remembering your search settings

Showing you which pages you have recently visited

Allowing you to add comments to our site

There is no way to prevent these cookies being set other than to not use our site.

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies:

Disabling these cookies will likely break the functions offered by these third parties

Social Website Cookies

So you can easily Like or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.

Cookies are set by:

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn not working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called â€œanalyticsâ€? programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

We use:

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our and a large proportion of the world websites as cookies are a standard part of most modern websites

It may be that you concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.

The cookie information text on this site was derived from content provided by Attacat Internet Marketing http://www.attacat.co.uk/, a marketing agency based in Edinburgh. If you need similar information for your own website you can use their free cookie audit tool.