CS-Cart ChatBot

CS-Cart ChatBot->

A chatbot is a computer program or an artificial intelligence which conducts a conversation. It is an assistant that communicates through text messages, a virtual companion that integrates into websites, applications or instant messengers and helps entrepreneurs to get closer to customers. A chatbot is often described as one of the most advanced and promising expressions of interaction between humans and machines. In order to do interactive conversation with the end users of your site. “CS-Cart Chatbot” add-on is developed.

CS-Cart Chatbot add-on allows businesses to do automated communication with their customers. Chatbot can send and receive messages from the users. Customer can search for the products, hot deals and can track his order from the Chat area. You can ask whatever you want at any time, and a customer will get immediate reply. Therefore it results in an excellent Customer services Experience and hence profits the business.

Features->

Admin can manage the services like “Hot Deals”, ”Product Search” & “Track Order” from the backend.

Video Tutorial->

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Flow Of Installation And Configuration->

Step1: When you’ll download the “CS-Cart Chatbot”, you’ll get one zip files and the install.txt file. Read it carefully and follow it. Firstly click on the plus icon to upload the zip file. After that install the zip file.

Step2: Now Configure the settings of the add-on.

General settings: In this settings, admin requires to enter the “Dialog flow Project id” of his Dialog flow account and the name of the chatbot. Admin can enable the “Show Track Order”, “Show Popular Products” and “Show Product Search” to display in chatbot area to a customer. Admin can also customize the fallback message as per his requirement from his backend.

Theme settings: In Theme settings, admin can customize the color of Chatbot header background and icon. Admin can also select the chatbot icon and chatbot user icon to be displayed at storefront.