BetOnline Review

Full BetOnline Review

Welcome to our BetOnline review. BetOnline is a Panama City based online betting site which has been established since 2004. It boasts of ‘cutting-edge internet technology’ and is fully regulated by the Panamanian Government. It has a full sportsbook as well as books on Poker, Casino games and Horse Racing. It also has a tips, trends and news section which can help you get all the information required to give you the edge when making your bets. It is a very popular site and one of the most trusted in the business, but what does it have to offer?

Intro Bonus

While the 25% introductory bonus on offer pales in comparison compared to other sites, the real beauty of BetOnline is the excellent reload bonuses on offer. If you deposit $50 in your initial sign up, you will then receive a 25% bonus on every single deposit thereafter up to a limite of $900. What’s more, there is only a six times rollover meaning you can start making money quickly. It’s a great system. Quite often sites offer 100% introductory bonuses attached to huge rollovers meaning you seldom get the chance to access the additional funds. BetOnline’s system means you will be getting to play with the house money sooner and more frequently. This bonus isn’t subject to any time limits and applies for the duration of your membership.

Deposit Methods

As with all the major sites, there are plenty of deposit and withdrawal options at your disposal although the deposit methods outweigh the withdrawal methods as always. You can deposit using Bank Transfer, Visa and Mastercard, Western Union, Click2Pay and MoneyGram. Withdrawals don’t include credit cards, but do include Bank Transfer, Checks (delivered by courier), Bank Wire, Moneybookers and Instadebit. It’s a fairly comprehensive list and one which covers just about all your options. While deposits are free, there are unfortunately charges of $20 per withdrawal. Withdrawals are usually paid within 36 hours. There is a $20 minimum deposit and withdrawal. As you would expect, Canadian dollars are accepted and welcomed.

Promotions

In addition to the excellent top up bonuses, there are also plenty of promotions available in individual events. There are some especially nice promotions offering insurance and enhanced odds on Hockey and Soccer. There are also consistently good promos on the Horse Racing and Casino books. As with all promotions, you should check the site regularly to ensure you don’t miss any.

Accessibility

BetOnline has a nicely designed, easy to negotiate site. You can switch between the various books with a click and it is easy to access the cashier section. My only complaint would be that there is not a direct link to customer services directly from the Sportsbook or Casino. You also do not have the option to display odds in fractional terms, but other than these minor issues it is a great looking and simply designed site. Multiple bets and parlays are easy to construct and you can navigate between markets while retaining a list of your current selections on screen. None of this is revolutionary stuff, but it fulfils the minimum expectations of customers using a site of this ilk.

Customer Service

There is an excellent, comprehensive customer service department attached to BetOnline. Live chat is available for those who need an instant resolution to their problems, while you can also contact their experienced and knowledgeable staff via a toll-free telephone line, or by using email or Skype. Customer services are available 24/7, 365 days a year. They have a very large staff base meaning you won’t have to wait long for any issue to be resolved. BetOnline have been one of the top Canadian sites for many years and this is represented by the level of expertise demonstrated by their customer service team.

Markets

To be honest, I was slightly disappointed by the number of markets available for a site of BetOnline’s reputation. There aren’t a great deal of sports to bet on (less than 20), but the good news is that CFL, Hockey and Lacrosse do have a presence. Popular sports such as cycling, darts and swimming have been overlooked. However, the sports which are covered have a wide selection of bets available. You can get hundreds of lines on all the major sports with plenty of options on future events also. There aren’t any markets available on entertainment or politics, but who actually bets on them anyway? There is a comprehensive Race Horse line which allows you to bet on all races in North America and beyond.

Odds Comparison

The odds on offer at BetOnline are sharp and competitive. As with most sites, the odds available on favourites aren’t great, but if you like to bet on outsiders then you can pick up some very generous odds. When allied with some of the promotions on offer you can get some really good prices. Other than the outrights, you can bet on the spread, over and under and a whole host more. Ante-Post odds are excellent and getting in early can reap dividends.

In Play Options

This is an area where BetOnline is lacking somewhat. There is live betting available for some larger events, but it is by no means comprehensive. Furthermore, live streaming isn’t available meaning there is a large gap compared to the other major bookmakers. I suspect this will be something BetOnline expands on in future, but at the moment it is in danger of falling behind it’s competitors when it comes to in-play betting.

Mobile Betting

With the increasing popularity of mobile betting, it is no surprise that BetOnline has this area sown up. They have a full mobile site which offers the same lines and markets as the desktop site. The site is compatible with iphone, android and any other web enabled device. An app would be nice for quick access, but at the moment the mobile site is fit for purpose and a useful addition to the main site.

Casino and Poker

The Casino site looks to be first class. All the main games are available and you can play with live dealers. Craps, Roulette, Blackjack, Video Poker and Slots are all available and there are some great bonuses and promotions available daily. The interface is very attractive and easy to negotiate and it caters for gamblers of any financial standing, not just high rollers.

Overall BetOnline is a very good site. It is reputable, secure and well maintained. There could possibly be more sports available to bet on and a revision of their in play option is required, but every other requirement is met.