In the Link Text box, enter the text to display for the tracked media asset.

Click Insert Media.

Click Save.

Be aware that trackable links will not establish new tracking.

As trackable links are a more generic link that is connected to your SharpSpring environment, the interaction with that media will only display in the Life of the Lead for leads that are already tracked.

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Important: When attaching files to emails, be aware that attached files are not tracked in SharpSpring. When possible, image and video media should be uploaded and attached to the email as a Media Center asset.

Note: When adding a trackable link, ensure that the Available in Emails checkbox is checked.

Note: When inserting trackable text, the text may appear as white. To fix this, highlight the text and set it to a different text color.

Note: When linking to images, make a point to add in appropriate image descriptions and titles when prompted. Though this is optional, these pieces of information will make a clickable image appear more credible.

In the Link Text box, enter the text to display for the tracked video.

Select the desired tracked video to insert into the email.

Click Insert Media.

Click Save.

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Note: When checked, Use Preview Image will display the video as a static image, and not the video itself. Clicking on the image in an email will redirect to the target website and open the video. As such, videos added through the Media Center will not have normal video player functionality in an email.