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ABOUT THE ITEM:This tag is made in our Carli design, named after our youngest daughter. Choose from the choices in the drop down menu OR Custom Personalized (make sure to send us a convo before you purchase to request customization to make sure we can acommodate your request)

Customize your Order:

We LOVE custom orders, so feel free to convo us and we'll be happy to create something just for you! Send us a message with questions and / or as much as information as possible for us to be able to give you a quote. (date needed, design wanted, your shipping zip code, and photos if possible)

Why buy a Charlie Chalk Design? Every order is created with love in our garage studio. A member of our family is involved in each aspect of your order....the design, creation, fulfillment, and shipment. We know how important the memorable moments of your life are. Thank you for letting us be a part of them!

ABOUT THE ITEM:This tag is made in our Carli design, named after our youngest daughter. Choose from the choices in the drop down menu OR Custom Personalized (make sure to send us a convo before you purchase to request customization to make sure we can acommodate your request)

Customize your Order:

We LOVE custom orders, so feel free to convo us and we'll be happy to create something just for you! Send us a message with questions and / or as much as information as possible for us to be able to give you a quote. (date needed, design wanted, your shipping zip code, and photos if possible)

Why buy a Charlie Chalk Design? Every order is created with love in our garage studio. A member of our family is involved in each aspect of your order....the design, creation, fulfillment, and shipment. We know how important the memorable moments of your life are. Thank you for letting us be a part of them!

Thank you, in advance, for your order!

~The Charlie Team

Shipping & returns

Ready to ship in 3–5 business days

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Meet CharlieChalkDesigns

Charlie Chalk

Returns are gladly accepted on items that are arrive at buyer's destination that are not as described in our shop. So sorry, but we can't accept returns for buyers that failed to read the description and assumed the product or the delivery time would be different than the description. NO exceptions. Thank you!

If you have ALREADY placed an order and need to make a change, request a rush, or add information to the order, please send us a convo with the order information. Contacting us via Etsy is the BEST way to communicate about your order.

Camas, Washington, a suburb of Portland, Oregon.

Contact us via Etsy convos. We will happily replace items if they are defective or damaged. No additional shipping will be charged in cases of damaged or defective products when we ship you a replacement.

Production time varies from item to item, but on many items it is 2 weeks. We have information on production time in each listing to make sure you know when your item is going to arrive. If you need a rush order, please let us know BEFORE you place the order.

We are a small family owned business that does not accept cancellations on orders, sorry! Please make sure you want to order the item BEFORE you place the order. Thank you!

I gladly accept returns and exchanges

I don't accept cancellations

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Digital downloads

Items on sale

Returns and exchange details

PLEASE READ OUR ENTIRE RETURN POLICY:
Returns are gladly accepted on items that are arrive at buyer's destination that are not as described in our shop. So sorry, but we can't accept returns for buyers that failed to read the description and assumed the product would be different than the description. NO exceptions. Thank you!

Shipping policies

We can't wait for you to get your order!! Our production time is 1-2 weeks for most items. Most INTERNATIONAL shipments are sent first class, which can take up to 6 weeks to arrive after we ship. You will receive an email with a tracking number when your order is shipped.

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.