Avg. Dealer Rating: (1 review)
"The dealer used the old "bait and switch"
tactic on me by advertising a Toyota Corolla on
Car Gurus for $13,000 and as I was in talks
with them about purchasing the vehicle they
changed the price on their own webpage to
$16,900. They never mentioned the price
change until I pointed it out and said they were
wrong. The dealer in turn put the blame on Car
Gurus saying they made the mistake. I find this
hard to believe as Car Gurus gets its facts from
the dealer itself. Shady car dealer, I'd be
cautious buying from them."

Avg. Dealer Rating: (7 reviews)
"Spoke with Bobby Tucker. He was up front about the car I was interested in. Told me everything he knew about the recent trade in. Waiting on a call back after the holiday weekend, as the car had a check engine light come on during test drive that he said he'd get checked out and fix, as long as it's not too expensive."

2016 Jeep Compass Sport 4WDUsed Cars
in
South Charleston, WV 25303

Average time on market:
29 days
Certified Pre-Owned: No
Color: Black
Description:
Used 2016 Jeep Compass Sport 4WD for sale
- $16,605, 26,481 miles with Bluetooth,
Aluminum Wheels

Avg. Dealer Rating: (23 reviews)
"I stopped by the dealership on the 21st of November and Eric showed me the car and was to get back in touch with me with a price. I spoke with Eric on the 23rd of November and Eric assured me when the shop completed their inspection of the car that he would call and let me know the condition and price of the vehicle. It is the 5th of December and I have not heard from anyone at the dealership. "

2016 Jeep Compass Sport 4WDUsed Cars
in
Hurricane, WV 25526

Average time on market:
29 days
Certified Pre-Owned: No
Color: Blue
Description:
Used 2016 Jeep Compass Sport 4WD for sale
- $16,980, 21,946 miles with Bluetooth,
Alloy Wheels

Avg. Dealer Rating: (18 reviews)
"Red carpet treatment here at Moses Factory outlet. I flew in from out of state and the whole process was seamless and smooth. I would highly recommend this dealership. Outstanding service!"

Avg. Dealer Rating: (18 reviews)
"Drove to dealership. Approached by "Ralphie". Told him I was interested in the 2015 Hyundai Elantra. CarGurus had said it was a "great deal". It was just a little higher than what I wanted to pay and smelled like a cigarette factory. Just to balance I looked at another car & drove it. It was 2014 domestic & not near the car the Elantra was! One or two steps down, not nearly as solid & was having trouble eth the a/c. Have had an older Elantra for seven years ( daughter's) but I was moving toward better gas mileage than my beloved 05 Camry gave and it had not been the same since an unfortunate week in 11/15. Did not trade the Camry as it has issues & I can do better selling it myself, I believe. I trusted the Elantra and good used Toyota Corollas are hard to come by because people keep them forever. In the meanwhile, while I drove and looked at others briefly, my heart was set on the Elantra. When I asked about the terrible smoke smell Ralphie informed me he'd already had it taken care of. He'd had their professionals put off a "smoke bomb" and by golly, not a trace of smoke smell was left anywhere in the car!! Leaves it smelling like a new car! Not my favorite fragrance but much better than old nasty smoke from cigarettes. I feared once the fragrance of the Bomb had left I'd be stuck wife the smoke again but it is now 4 days, the bomb odor is finally airing out and you guessed it! No smoke!! Anyway, Ralphie was never pushy, let me take my time then we went into the financing dance. I had told him up front my credit was not great- was not sure I could even do. We did wait FOREVER on financing/ finance guy but he came through, with Ralphie arranging a $500 cut on the price & the finance guy even getting my interestbrate down to put my payment at level I felt I could afford. Good for Ralphie as a salesman & fantastic for the finance guy. Apologies, but so have forgotten his name but he did his job and now this old grandma is sporting around town in her new used Elantra! This is my second purchase at Moses in Hurricane. I am confident that if I live long enough to need another car I will check first with Moses of Hurricane! They have an amazing inventory of cars that are, for the most part, reasonably priced and a laid back helpful staff! Thanks Moses!!"

Avg. Dealer Rating: (18 reviews)
"I am somewhat disappointed with the way my contact was
handled. First I was contacted, via email, by the general
manager saying how she wanted to work with me but, after I
replied the response came from the internet sales manager.
Okay, I can deal with this, I understand how busy the GM can be
but, what was most disappointing was how the internet sales
manager handled my questions. The quick answer is he didn't
answer a single question I proposed. His answer and this is
copied and pasted from his email is this - "Right now there are
recalls on the Ridgelines. They cant be sold until fixed. We are
just waiting for the parts to come in so they can be fixed".
Okay - now where in that reply does it look like the internet sales
manager wants to sell a vehicle? Help me, as until now I was
very interested in this vehicle. See, I have been in sales for over
20 years and if I ever gave my customer or prospect such a
vague answer, as this, I would think this would be a great
teaching moment. I digress; I guess there are just too many
customers banging down the doors to buy cars from Moses."