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Our services

Our Mission

To partner actively with our clients to ensure they (or their end-clients) receive the most cost-effective, memorable and professionally handled stay in our destinations, characterized by flexible and efficient service, quality products and innovative and creative activities, thus encouraging repeat business

Our Vision

To become the preferred operator for MICE and Cruise services in our current countries of operation and to introduce our DMC brand into new countries and markets.

Our Values

Customer Focus: We will maintain a strong focus on each of our clients diverse project profiles to ensure we always deliver a cost-effective, customized, relevant and memorable product that exceeds our client’s expectations, thereby building the basis for a long-term business relationship

Commitment to Quality and Service: We will maintain our commitment to the high product quality and excellent service level on which we have based our 30+ years of successful operation and which we believe to be our most valuable competitive parameters

Destination Expertise: We seek to encourage and enable our employees to gain personal experience with as many of our products as possible to enable them to represent and promote them convincingly and confidently, thereby building client trust in our competence

Integrity and Team Spirit: We want to instill in our employees a professional code of conduct that exemplifies respect, honesty, accountability and reliability as well as a team spirit that promotes dedication, teamwork, freedom with responsibility and the belief that work should be fun too

Innovation and Creativity: We will foster a pioneering and imaginative spirit to ensure we remain open and alert to new and interesting developments in our market areas and to inventive ways of incorporating them into new products

Social and environmental Consciousness: We will be environmentally conscious and socially responsible and strive to develop and operate products that are environmentally friendly, sustainable, respectful to our cultural heritage and based on locally sourced components