Carrier will assume the following expenses for all its
passengers, regardless of class of service, incurred as a
result of cancellation, delay or interruption of carrier's
flight on which a passenger holds confirmed reservations or a
passenger paying a standby fare provided such passengers have
been cleared for boarding on the flight. Carrier will advise
all passengers of the available amenities when a delay is
expected to exceed four hours.

Hotel Room

Carrier will furnish hotel accommodations selected by
Hawaiian if the delay is expected to exceed four hours
during the period of 10:00 p.m. to 6:00 a.m.

Hotel accommodations are not to exceed 24 hours and
are not to be in excess of the charge for one night's
lodging.

No hotel accommodations will be provided to a
passenger whose permanent domicile is in the area where
the delay occurs.

Meals
A passenger who would otherwise have received complimentary
meal service on a flight which has been delayed or
cancelled, will be furnished complimentary meal service at
appropriate hours for a period not to exceed 24 hours from
the time of flight interruption or until passenger resumes
his trip, whichever occurs earlier.

Ground Transportation
Free ground transportation from the airport to the downtown
area or to and from local hotel, whichever is applicable.

Communications
One long distance telephone call or one 15-word straight
telegram will be allowed within the united states. One
message will be allowed to or from a point outside the
united states via the carrier's internal communications
system in order to request that the carrier involved in
transporting the passenger to his final destination, advise
a concerned party of delay.

EXCEPTION 1: The provisions above do not
apply to passengers at a point of stopover who hold
confirmed reservations on a flight which is delayed or
cancelled by a work stoppage or slowdown caused by air
traffic controllers, or because of governmental weather
bureau observations or forecasts indicating that
environmental conditions will be such that, at the time of
arrival or departure of the flight, the airport may be
closed or that weather conditions will be less that the
minimum allowed for landing or takeoff as required by the
federal aviation administration. If an attempt is made to
conduct the flight, all passengers will be informed that an
attempt will be made. If the flight operates to the
passenger's destination or returns to the passenger's point
of origin on Hawaiian, no amenities will be provided.

Note: The above exception does not apply and amenities will
be provided to:

Passengers who are deplaned at a point other than
point of origin, stopover point, or destination; or

Passengers whose onward transportation on the carrier
is delayed or cancelled at a connection point
intermediate to their destination.

EXCEPTION 2: When an HA flight is delayed
or cancelled because governmental weather bureau
observations or forecasts indicating that environmental
conditions at the airport of destination will be such that,
at the time of arrival of the flight, either the airport
may be closed, or that weather conditions will be less than
minimum allowed for landing as required by the Federal
Aviation Administration, passengers originating travel on
such a flight will be given that information before
departure of the flight. After all passengers have been
informed that 1) indications are the flight will be unable
to land at their destination or stopover point and 2) that
if the flight does not land, HA will not provide amenities
of any kind, those passengers who nevertheless elect to
travel may be boarded. Passengers who hold confirmed
reservations and who have come to the airport to board that
flight to that point but elect not to travel after being so
informed, will be provided ground transportation from the
airport, back to their residence/hotel, but no other
amenities will be provided. Passengers making direct
connections from another HA flight or any other carrier
will be provided full amenities, whether they elect to
remain at the connecting point or whether they elect to
travel and are landed at a point other than their final
destination or stopover point.

EXCEPTION 3: The services and amenities
described above will not be provided for flight
interruption, cancellation or delay caused by any fact
beyond Hawaiian’s control (including, but without
limitation, acts of God, force majeure, strikes, riots,
civil commotions, government embargoes or regulations,
wars, hostilities, disturbances, adverse weather
conditions, labor disputes, air traffic congestion, airport
closure or interline misconnection due to delay of other
carriers) actual, threatened or reported, or caused by any
delay, demand, conditions, circumstances or requirement
due, directly or indirectly, to such fact.