Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Additional return information

I refund the cost of any product if it isn't satisfactory.

Convo (contact) me with any concerns within 7 days of receiving your order if you are dissatisfied for any reason. I allow returns, if notified as above, up to two weeks after shipping domestic orders, and for up to 5 weeks after shipping international orders. Mail returns to: Bowerbirds, P O Box 271688, Houston, TX 77277.

All items purchased from me and sent back for a refund to you must be accounted for and should be in the original condition as received.

I do not normally refund shipping costs, because by the time I am asked for a refund, that money has gone to the shipper (USPS) and not to me. I refund shipping costs only when necessary to make right an obvious error I have made, such as having sent the wrong item to you. If the laws of your country demand more, I will comply, but reserve the right to monitor transactions with and cease to do business with your country. Thank you for understanding.

Additional policies

Additional policies

Fair trade is the foundation of human civilization. I will do my best for you.

Note to international customers: I am required by law to list your items on a customs form, with accurate values and descriptions.