About Us

is to ensure our customers machine assets are operating at maximum efficiency. We do this by providing precision-driven maintenance and reliability solutions to the industrial market through tools, training and services.

Core Values

Act with Integrity

We strive to create an environment of trust and reliability, and to be honest and fair in all aspects of our interactions with our customers and partners.

Deliver Quality

We are continually striving to exceed expectations and deliver quality products and services that meet our customer and partner’s needs.

Lead with Service

We are committed to providing our customer and partners with the best solution possible for their business and go above and beyond to ensure they receive the support they require to be successful.

Continue to Learn

We believe learning is fundamental to improvement, and vital to providing our customers and partners with industry-leading information, solutions and best-practices.

Our History

1994

YEAR

THE COMPANY WAS FOUNDED

Benchmark Maintenance Services Inc. was founded by John Lambert. The company offered the service of machinery installation or re-installation of rotating machines to the industrial market. Along with these services, John offered training in installation, shaft to shaft alignment and condition monitoring. It was John’s experience in machinery installation at companies like De Havilland (now Bombardier) and Fiberglas Canada (now Owens Corning) as a millwright/maintenance mechanic, maintenance foreman and supervisor as well as training instructor that allowed him to start the company. John also developed and sold his own Reverse-Dial indicator shaft alignment system called the PAS (Precision Alignment System) which he also used doing service work and in training. Shortly after start-up he added Vibration, Shock Pulse and Ultrasonic instruments for sale.

1996

YEAR

BECOMES EASY-LASER MASTER DISTRIBUTOR FOR CANADA

The company continued to grow and expand and became and still are Canada’s Master Distributor of Easy-Laser® Alignment and Measurement systems selling across the country directly and through partners and sub-distributors. Benchmark and Easy-Laser has proven to be a great partnership, combining our expertise with their high-quality instruments. The fact that we are a Knowledge Based Provider has been a great benefit for us in terms of sales.

2000

YEAR

BENCHMARK BEGINS TO OFFER CALIBRATION SERVICES

It is well known that laser alignment systems need to be authenticated and made sure that they are doing what the manufactures says they can do, in other words, as an end user, you need to be able to qualify your alignment/measurement work. With training by Easy-Laser technicians, Benchmark begins calibrating their own customer’s laser alignment tools.

2008

YEAR

BENCHMARK TRAINING CONTINUES TO DEVELOP

In the early years and even now, we taught shaft alignment using dial sets in either Rim and Face or Reverse Dial procedures. At this point, it had developed into a complete machinery (pump and motor) installation training course using dials or lasers in 1-day, 2-day or 3-day programs. For more information on our alignment and measurement training programs click here.

2014

YEAR

BENCHMARK DIVES IN TO PRESCISION DRIVEN MAINTENANCE

To celebrate 20 years in business, we begin to brand a new company name called Benchmark PDM. The PDM stands for Precision Driven Maintenance and it reflects our philosophy that in order to improve your work processes, you have to use Precision Maintenance concepts. This means that you have to work to a set tolerance of the machine that you, and your team agree on. The tighter the tolerance the better the result; but you cannot have a tolerance that you cannot measure. Precision maintenance means up-skilling your people, getting the right tools but also the right training. Its machinery acceptance standards, precision balancing, alignment, base flatness standards, the removal of machine stress, etc. Most importantly, it’s commissioning to a standard and documenting the process

2015

YEAR

TRAINING PROGRAM GOES MADD

We renamed the training program into MAAD Training and the program is designed to be very practical, hands on, “nuts and bolts” approach to training and is often customized to suit the customer’s machinery or equipment application. (M.A.A.D. is an acronym that we created which stands for Measure, Analyze, Act & Document.) For more information on our MAAD TRAING program, click here.

2018

YEAR

ANSI SHAFT ALIGNMENT STANDARD IS OFFICIAL

Our founder John Lambert was invited to work on the worlds first Shaft Alignment Methodology Standard. The ANSI/ASA S2.75-2017 standard has already been adopted by many corporations who use the tolerance and specification for their machinery. Over the three-year project John participated on the steering committee, was a group leader and co-chaired the editing team. We are all very proud of the fact that we were the only Canadian company to be invited to work on this important document. John still works with this prestigious group.

OUR PARTNERS

Precision Driven Maintenance

Our Mission is to ensure our customers machine assets are operating at maximum efficiency. We do this by providing precision-driven maintenance and reliability solutions to the industrial market through tools, training and services.