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It’s great to be admired for your technological prowess, and helping here and there is fine, but there’s something wrong when coworkers you didn’t even know existed start asking you for IT help. Here’s how to stymie these requests without being a (huge) jerk.

Being the lone IT pro can have its pros and cons, but there’s a point when maybe you want to join a larger IT team, and you’ll face challenges that come with this transition. Here are a few tips for the solitary IT pro adjusting to a role in a larger IT department.

Sometimes we get stuck in a position that wasn’t a part of our job description. If you find yourself as a mere mortal in the position of handling IT issues, here are some tips to make your daily tasks a little easier.

In this webinar, CBT Nuggets trainer (and SQL Server wizard) Garth Schulte gets you up to date on the latest version of one of Microsoft’s flagship products, highlighting five of his favorite SQL Server 2016 features, discussing the three certifications associated with SQL Server 2016, and explaining why SQL Server is still relevant.

Your help desk skills may be second to none when it comes to building smooth and efficient connectivity between devices, but building a human connection with users might present more challenges. Working well with others and effectively communicating your expertise are essential skills for an IT pro.