1. Close Email and X1 using File > Exit (verify that the X1.exe process is stopped via Task Manager)

2. Uninstall X1 using Control Panel > Programs and Features - if prompted to save your current settings/preferences, respond "No"

3. Delete these folders from your system (some of these folders may not exist):

C:\Program Files\X1

C:\Program Files\Stellant

C:\x1supportfiles

C:\Users\<username>\AppData\Local\Findwell

C:\Users\<username>\AppData\Local\X1 Desktop Search

C:\Users\<username>\AppData\Local\Temp\X1

(**If you do not see the AppData folder, then from Windows Explorer, press and hold the ALT key and click on Tools > Folder Options > View and make sure that "Show hidden files and folders" is selected**)