Drive Customers to Action With Live Website Customer Service Chat

Atlanta, GA (PressExposure) June 05, 2009 -- There is technology available today called "website monitoring". You (the webmaster) can implement and use this technology to connect to every surfer to your website. You can initiate "live chat" sessions and "reach out" to your surfers or you can let your surfers initiate chat to outsourced agents standing by live (24/7).

Use the software yourself in-house, or hire an outsourced third party 24/7 Live Chat provider for your clients.

Your website has a good amount of visitors everyday. Studies indicate that a "live" person can effectively increase all aspects of your web interaction. Face it, the more you can interact with a real human, the higher your acquisition rate. It's not Rocket Science!

Sell or guide your visitors in the direction you choose and provide customer service and sales support. Guide your visitors to product pages (existing or custom) on your website.

Field general questions from your website's surfers. These questions can be answered by your chat representative immediately or the questions can be selected for a future email reply. Find out what your customers want to know, when they want to know. Generate a nice FAQ for future use. You can "push" any current news, events, specials or promotions to all your website's visitors.

Complete reporting: Receive copies of the content of every chat session via email allowing you to improve your service over time.

Most importantly, if you, or anyone you know is purchasing traffic from Google or any other traffic source, your landing pages will convert at a much better rate with "live-chat" enabled and live chat operators standing by. This will be crucial to AdWords success in the future.

To implement an online live chat strategy with outsourced live chat agents in the Philippines to improve the customer experience for the visitors on your website contact http://www.pioutsource.com