Employees

Employees

METRO GROUP

Germany

Western Europe(excl. Germany)

Eastern Europe

Asia/Africa

Definition:Full-time equivalent employees, average for the year, excluding trainees.

Part-time rate (in %)

METRO GROUP

Germany

Western Europe(excl. Germany)

Eastern Europe

Asia/Africa

Definition:Share of part-time employees, average for the year, excluding trainees.

Employees by age group (in %)

METRO GROUP

Germany

Western Europe(excl. Germany)

Eastern Europe

Asia/Africa

< 30 years old30–50 years old> 50 years old2013/14 (2012/13)

Definition:Breakdown of employees by age group, average for the year, including trainees.

Number of nationalities

METRO GROUP

Germany

Western Europe(excl. Germany)

Eastern Europe

Asia/Africa

Definition:Number of different nationalities among our employees, excluding trainees, as of 30 September.

Gender breakdown in managerial positions (in %)

METRO GROUP

Germany

Western Europe(excl. Germany)

Eastern Europe

Asia/Africa

Proportion of menProportion of women

Definition:Managerial positions are those in levels 1–3 (Management Board, General Management, divisional management, departmental management and store management). The percentage of male and female employees in these positions is calculated (per capita as of 30 September).

Explanation:As of 30 September 2014, women accounted for 53.8 per cent of the total workforce (30 September 2013: 55.1 per cent). Of the managers at levels 1–3, 18.5 per cent were female as of 30 September 2014 (30 September 2013: 18.5 per cent). The proportion of women in managerial positions abroad is particularly high. As of 30 September 2014, 21.0 per cent of managers outside Germany were women.

Managers by age group (in %)

METRO GROUP

Germany

Western Europe(excl. Germany)

Eastern Europe

Asia/Africa

< 30 years old30–50 years old> 50 years old2013/14 (2012/13)

Definition:Breakdown of managers by age group as of 30 September.

Number of nationalities among managers

METRO GROUP

Germany

Western Europe(excl. Germany)

Eastern Europe

Asia/Africa

Definition:Number of different nationalities among our managers as of 30 September.

Staff turnover by region and gender (in %)

METRO GROUP

Germany

Western Europe(excl. Germany)

Eastern Europe

Asia/Africa

Proportion of menProportion of women

Definition:Staff turnover is defined as all staff leaving, that is those who retire, die or resign/are dismissed. The staff turnover rate is the number of workers leaving in relation to the average number of employees. All employees on permanent contracts are included.

Explanation:The staff turnover rate is high at METRO GROUP. This is primarily attributable to the fact that the staff turnover is generally high in several Asian and Eastern European countries where METRO GROUP operates.

Staff turnover by region and age group (in %)

METRO GROUP

Germany

Western Europe(excl. Germany)

Eastern Europe

Asia/Africa

< 30 years old30–50 years old> 50 years old2013/14 (2012/13)

Definition:Employees leaving due to retirement, death or resignation/dismissal, broken down by age and region. The staff turnover rate is the number of workers leaving in relation to the average number of employees.

Work-related accidents

Germany

Definition:Number of reportable work-related accidents per 1,000 employees as compared to the number of full-time equivalent employees, average for the year. Accidents on the way to or from work are not included.

Explanation:The number of accidents per 1,000 full-time equivalent employees at the German METRO GROUP companies is 23.5. Based on the actual headcount, there were 19.8 accidents per 1,000 employees.

Because of the widely varying definitions of “work-related accident” in the countries in which METRO GROUP operates, we currently only report this KPI for Germany. We are working on a uniform group-wide reporting approach. For instance, during the reporting year, a system to record work-related accidents developed by Real was adapted for international use. This means that it will be possible to identify the main causes of accidents – and therefore any need for additional training – in the future. The system has already been rolled out in almost all METRO Cash & Carry countries.

Continuing professional development (CPD)

Average number of hours of CPD per employee per year

Average CPD expenditure per employee per year in €

Definition:Training (hygiene, occupational safety, etc.) and courses focusing on ongoing operations plus medium-/long-term CPD opportunities that are offered with a view to enhancing the course of business.

Explanation:For METRO GROUP, CPD is important from the perspective of a sustainable staffing policy. At present, we collate this KPI for METRO Cash & Carry in 28 countries. More than 550,000 members of staff received training on management and leadership topics and functional roles in 2013/14.

Vocational trainees

Trainees in Germany

Percentage of trainees

Thereof success rate(excl. Germany)

Thereof hiring rate

Definition:Based on the definition issued by the German Federal Statistical Office, trainees are people completing vocational training to qualify in a recognised occupation as per the German Vocational Training Act (Berufsbildungsgesetz).

Explanation:Due to the widely varying definitions of “traineeship”, we currently only report this KPI for Germany.