A Simple Low-Cost Method to Integrate Telehealth Interprofessional Team Members During In Situ Simulation.

From Jump Simulation (W.F.B., L.T.B., K.L.C., J.D.S., J.A.V.), an OSF HealthCare and University of Illinois College of Medicine at Peoria Collaboration; Department of Emergency Medicine (W.F.B., L.T.B., A.L.V., J.A.V.), Division of Pulmonary and Critical Care Medicine (W.P.T), and OSF ConstantCare (W.P.T.), OSF HealthCare; Departments of Emergency Medicine (W.F.B., L.T.B., A.L.V., J.A.V.), and Internal Medicine (W.P.T.), University of Illinois College of Medicine at Peoria; and Department of Emergency Medicine (E.S.P.), Northwestern Memorial Hospital, Northwestern University Feinberg School of Medicine, Chicago, IL.

Abstract

INTRODUCTION:

With the growth of telehealth, simulation personnel will be called upon to support training that integrates these new technologies and processes. We sought to integrate remote telehealth electronic intensive care unit (eICU) personnel into in situ simulations with rural emergency department (ED) care teams. We describe how we overcame technical challenges of creating shared awareness of the patient's condition and the care team's progress among those executing the simulation, the care team, and the eICU.

METHODS:

The objective of the simulations was to introduce telehealth technology and new processes of engaging the eICU via telehealth during sepsis care in 2 rural EDs. Scenario development included experts in sepsis, telehealth, and emergency medicine. We describe the operational systems challenges, alternatives considered, and solutions used. Participants completed surveys on self-confidence presimulation/postsimulation in using telehealth and in managing patients with sepsis (1-10 Likert scale, with 10 "completely confident"). Pre-post responses were compared by two-tailed paired t test.

RESULTS:

We successfully engaged the staff of two EDs: 42 nurses, 9 physicians or advanced practice providers, and 9 technicians (N = 60). We used a shared in situ simulation clinical actions observational checklist, created within an off-the-shelf survey software program, completed during the simulations by an on-site observer, and shared with the eICU team via teleconferencing software, to message and cue eICU nurse engagement. The eICU nurse also participated in debriefing via the telehealth video system with successful simulation engagement. These solutions avoided interfering with real ED or eICU operations. The postsimulation mean ± SD ratings of confidence using telehealth increased from 5.3 ± 2.9 to 8.9 ± 1.1 (Δ3.5, P < 0.05) and in managing patients with sepsis increased from 7.1 ± 2.5 to 8.9 ± 1.1 (Δ1.8, P < 0.05).

CONCLUSIONS:

We created shared awareness between remote eICU personnel and in situ simulations in rural EDs via a low-cost method using survey software combined with teleconferencing methods.