Mercedes-Benz of Orlando

At Mercedes-Benz of Orlando, we provide a premium customer service. Shop online and reserve a vehicle for up to 48 hours with convenient express checkout. Just another way we deliver a seamless shopping experience from online to in-store. Plus, every pre-owned vehicle we sell has a 3-day return policy.

Great communication at first then the sales person just stopped calling. She was
not knowledgable of the cars but very nice. I prefer to deal with someone who
knows their product. I am still looking and ready to purchase immediately but
most likely elsewhere.

3 contacts were made here . The 1st was very rude and dismissive from the get go to the point i was cut off for another customers call and hung up on ! Contact #2 was improved greatly but only answered questions within the box and never added further info. Contact #3 finally gave answers to some earlier question i had which sent me on my way. Had this happened earlier i would have felt better about them but it took awhile and 3 people !