A dangerous situation such as a gas leak or a power line down or arcing

Someone is hurt or bleeding or having trouble breathing

Someone is drowning

Severe weather such as to report a tornado sighting

All you have to do is answer our questions. Stay on the phone and answer as calmly as you can so we can obtain the correct information.

You will be asked the following:

The location of the problem, if you don’t know the address, be prepared to give directions or describe your location by using street names, crossroads or landmarks in the area

The type of problem, tell the dispatcher in plain language what is happening, give details about the problem

The dispatcher is trained to gather information while getting the emergency units en route to the problem

What can you, as the caller do?

CPR or Rescue Breathing

Childbirth

Choking (Heimlich maneuver)

Control bleeding

You and the dispatcher can make a real difference while the emergency units are on the way. Listen to the Dispatchers directions until help arrives.

Do NOT call 9-1-1 if the problem is not an emergency

Here are some examples of when NOTto call 9-1-1:

To request a phone number or directions

To report loud music or a party

To report barking dogs

To report a power outage, contact your provider

To check for severe weather or to see if schools are delayed or cancelled

To request a police report

The non emergency number for Mercer County is: 419-586-7724, use this number when there is a problem that is not life or property threatening. If you call 9-1-1 for a non-emergency situation, someone with a real emergency might have a delay in receiving help.