On Sam and Teaching

Bobby Martin

CEO - Walmart International, Retired

Tags

Sam Walton,
Bobby Martin,
shrinkage,
P&L

During his 26 years with Walmart, Bobby Martin revolutionized the company’s approach to technology in many important ways. One of these was that he helped transform Walmart’s communications capabilities by introducing a company-wide satellite system. This enabled the Home Office to receive sales data every hour compared to the days it took to receive it prior to implementation. Plus, the system gave Sam the ability to send messages out to store associates. The bigger benefit, however, was that accurate data – key to revenue and growth – became more easily available, paving the way for Walmart to fulfill its promise of saving people money so they could live better.

We've got to be smart enough to think of things we can do better and better for our customers in order to keep ahead of our competitors. It's very important that our customers be treated right.Sam Walton