Lack of communication within management. Lack of communication between management and employees. Constant and erratic changes of processes and procedures. Complete lack of thought for application of new procedures. Employees are essentially treated like cattle. Point system is a joke (website says paid vacation and holidays. If you don't earn the time off, AND have it approved, you get no time off. Sick days? Same pool of Paid Time off, and it's a complete joke). HR couldn't care less about employees. Pay grade is poor. Turnover is super high. Absolutely no care for a degree in any way. Promotions based on attendance, NOT performance or longevity of employment. Typically useless coworkers. "Mandatory" overtime without any notice. "Final Written Warning" for any breach of rules and regulations, without prior warnings or coaching of any kind.

Advice to Management

Quit screwing around. The people in the office run the building, yet they don't know anything outside their 4 walls. How do things actually work on the warehouse floor? If ANY member of management had any real idea of employee conditions (application of procedures, typical hurdles, etc), things might change. Favoritism is an extreme.

poor management, schedules are a joke if you haven't worked for the company for 2+ years, you are graded on your calls and emails which is stressful and grading system is biased, barely compensated for doing a great job, there is a point system so if you are late or if you give a last minute notice you will not be able to come to work because you are sick, you get points (6 points and you are fired).

Quidsi's going through an awkward growth spurt. Not quite a start up, not quite a mid-sized company, they're struggling with how to remain efficient. The overlap of roles and responsibilities is ridiculous. Often you'll find three people in different verticals all working on the same things and there's nothing being done about the redundancy. Why? It boils down to the fact that there's zero leadership in the company. Instead, HR has handed down processes and checkpoints that make it even harder to get things done. People are promoted or hired who have no previous leadership or online experience. You will be micro managed and sit in meetings where basic marketing concepts need to be explained to someone in a senior position.

Advice to Management

Focus on cleaning house internally, then hire people who can actually lead a team.