The e-mail alerts feature allows specified recipients to receive e-mail alerts that are raised by QXI for events relating to specific receivers, domains, and APIs.

Alerts in QXI are generated by two types of events:

•

Default (system) alerts, which are triggered by QXI at a stage in processing that does not yet involve a specific receiver, domain, or API. Default alerts may arise due to situations such as unused fields in QAD Enterprise Applications, or if a QDoc request is not well-formed—for example, there may be a missing requestor node.

Processing alerts, which are triggered by processes involved in handling QDocs. For example, processing alerts may arise due to the faulty configuration of a receiver.

System alerts and default alerts are typically used by system administrators to facilitate troubleshooting.

Using the e-mail alert feature in QXI you can register recipients and receivers to an alert group, domains to a group/receiver, and APIs to a group/receiver/domain. This flexibility allows e-mail alerts to be distributed to recipients to fulfill various notification purposes:

•

Receiver registration provides the ability to receive alerts for specific QAD Enterprise Applications instances. For example, alerts can be distributed for events that only occur within QAD SE.

•

Domain registration provides the ability to receive alerts for specific sites or geographical locations. Alerts can be distributed to personnel with responsibility for different areas or regions of an organization.

•

API registration provides the ability to receive alerts for a specific business area—certain APIs might be associated with sales orders, for example. Alerts can be distributed to personnel within a sales order administration group.

Similar e-mail alert functionality—tailored to event and QDoc processing—is available in QXO.