theAlThemist

WELCOME TO THE LAB!

We are althemists – a creative team of theme developers and designers. We specialize in theme development, focused on Premium WordPress Themes, OpenCart themes and HTML templates.

Our main focus is to deliver a perfectly coded and beautifully designed themes, that can be used by both beginners and professionals. We are focused on delivering working solutions built on purpose and not just good looking, generic themes.

Our themes are loaded with everything you could possibly need in the field they were built for. Nothing more and nothing less, but still giving you the power to create the websites you need, exactly the way you or your clients need them.

People say we’re heavily loaded with talent and knowledge, and best of all, we are incredibly passionate about what we do. We combine modern designs with clean, functional code to produce stunning websites ??? we dare to say your work is extremely important to us, which is why we are well known to provide top class support for our customers.

THEME SUPPORT

Theme support is offered to verified customers by forum only. Support requests made by email, tweet or any other method will be redirected back to the forum.

Our general support hours are Monday to Friday, 0 – 24h. During this time, we can usually provide feedback on any support queries within 6 – 14 hours, whilst we will also commit to answer any queries during weekends and holidays within 24-36 hours. Anyways, keep in mind sometimes the queries are more complex and may take 24-48 hours before we provide feedback.