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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (49)

94%
would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

Ian Goodwin

February 2016

Ian & Susan

Nice room, well appointed.

Service very friendly and professional. Evening meal was very tasty and well presented, if a little on the expensive side. Buffet breakfast had lots of choice, need to watch the temperature though, the bacon was on the cool side, none the less enjoyable though. Good location although parking could be troublesome.

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michael bulmer

January 2016

Staff were very helpful and polite

Sophie B

December 2015

Excellent staff, Pleasant stay

Lovely room, although a little pricey for what you get.

Staff were very accommodating, happy to help and friendly. Breakfast was excellent - lots of choice at the buffet.

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Claire T

December 2015

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Carol Adams

November 2015

good location

Have stayed here before and didn't disappoint, good clean hotel and handy for town

J Graham

October 2015

I have stayed quite a few times at the hotel and standards have not dropped.

On this occasion the room allocated was a bit noisy.The noise comes from the generator from the next door office premises. The water form the bath and shower area took a long time to flow away.

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Fiona G

October 2015

Modern, clean, quiet, bright and central!

Did everything we needed really.

Staff were friendly and helpful. The hotel was quiet and clean. Only wish I'd had time to check out the gym!

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J Barnes

June 2015

Excellent place to stay

The hotel was clean and comfortable with very friendly staff.

Nothing was too much trouble. Food was very good. I can highly recommend this as a centrally located place to stay. We were undertaking a visit to the University and this accommodation was ideally placed for that. Would definitely choose to stay here again.

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haroon r

June 2015

bang on the money

booked hotel in the past it was value for money and have stayed here before nothing flash but good location and good basic rooms.

Eleanor Boyd

June 2015

Wonderful overnight stay!

We booked the executive suite for an overnight stay at this wonderful hotel.

We had never been to Leeds for an overnight stay before but we came across this hotel and with the positive reviews we were really looking forward to it. When we arrived we were greeted in a very friendly manner and we were checked in efficiently. The staff were very helpful and gave us directions to our room. When we went to our room, we were astonished at how beautifully modern and clean it was. The bath room was pristine and kitted out with some lovely amenities. There was a complimentary minibar and coffee machine in our room and we also had a Bose speaker system and Internet TV which were of great use to us. The bed was very comfy and again all was clean and tidy which was a main concern to us. We wanted a room that was comfy and clean and Novotel went above and beyond with our expectations. We both had a very enjoyable weekend and we are looking to book up again.