At Oliver’s Funeral Home, we know it can be quite overwhelming to face all the decisions and details necessary when a love one has died. To help ease the burden, we have created this reminder list for the families who have entrusted their loved ones to our care.

Being a family-owned funeral home, we know that your needs do not end once the funeral service is over. That is why our service to your family does not end there either. Please ask one of our Funeral Directors about After Care or click here to learn more about this complimentary program available to you and your family.

Please be assured that our Funeral Directors will be at your side every step of the way.

That is our promise to you.

Important Notice: Before any final funeral arrangements are confirmed (e.g., publication of the obituary; notification of family and friends), the family should speak to the officiating minister/celebrant, as well a Funeral Director here at Oliver’s and the facility where the funeral services are scheduled to take place. This is to avoid telling family and friends where and when the funeral will be happening only to discover that the minister/celebrant and/or facility is not available on the day and/or time you have specified.

At the Time of Death:

If the death occurs at home and was “sudden or unexpected”call 911.

If the death takes place in a hospital or similar care facility, the nurses and/or staff will usually take care of contacting the attending physician while the family will usually make the initial phone call to Oliver’s. Remember we are available by telephone 24 hours a day, 365 days a year. (Call 780.532.2929)
Once we have received the initial call, we will ensure that one of our Funeral Directors receives your loved one from the hospital, care facility or your home if an expected death occurred there.

If the deceased was under the care of a physician and the death was expected, contact the physician and homecare nurse instead of calling 911.

After speaking to and receiving instructions from either the police and/or the attending physician contact, Oliver’s. (Call 780.532.2929)

If you are employed, contact your employer and ask for time off to arrange and attend the funeral.

Preparation for Funeral Arrangement Conference:

A little preparation before the funeral arrangement conference can help make the necessary decisions easier and less stressful for the family.

Note: A scheduled appointed although not necessary is preferred as this will allow us to ensure one of funeral directors are prepared and scheduled to greet and meet with your family with no delay or waiting on your part.

Set up an appointment with for the funeral arrangement conference (conferences generally run between one and two hours)

Invite family members and/or friends whose input in the funeral arrangements you would lik to have to the appointment.

Review and complete the Information Required by the Funeral Home prior to the funeral arrangement conference.

If you or your deceased loved one has not already decided, begin discussing the type,location, date and time of funeral services that your family would like.

If applicable, contact your place of worship and pastor/minister or religious leader.

Funeral Arrangement Conference:

During the funeral arrangement conference, our Funeral Director will explain the many options available and assist in arranging and coordinating your wishes. Some of the items that may be discussed include: