The Permit Center is located in City Hall, 1500 Warburton Avenue in the City of Santa Clara. It was designed with a vision of premier customer service, focused in a single location, combined with highly trained employees, advanced technology, and a constantly improving review and approval process. The Center was designed by the people who use it, the customers and the employees, and integrates successful experience from other centers. Please see permits information, information and guidelines for more information.

We have geared our Permit Center to provide as many "over-the-counter" reviews as possible, and to consolidate those reviews into fewer steps. Customers who used to walk from office to office to obtain information or approvals, standing in different lines, now generally visit only one office where they are greeted by a Permit Technician who will help them to obtain the proper reviews. Streamlined procedures have reduced the amount of time and the number of people required to process many projects. Single Point Contacts, a Santa Clara concept, assist applicants in proceeding through complicated projects requiring multiple reviews and public hearings.

Your comments and suggestions are important to us as we continually try to improve our process. Suggestion forms can be obtained from the receptionist's counter or email us at permitcenter@santaclaraca.gov

Santa Clara serves a broad range of customers in the permitting process, from homeowners and contractors with small additions, to developers and businesses with large and very complex projects. The Permit Center has been designed to serve all our customers with any size project and a variety of service needs.

Zoning Map & General Plan Map
For your convenience, a PDF of the City of Santa Clara Zoning Map (3.65MB) and the General Plan Land Use Maps (Phase I [2010-2015], Phase II [2015-2025], and Phase III [2025-2035]) (2.00 MB ea.) are now available online. Please note that the PDF files are very large and may take several minutes to load if you are on a dial-up connection. If you have difficulty opening the PDF, you may need to refresh the page (F5) or download a newer version of Adobe Acrobat Reader.

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They can be downloaded by clicking on the icons below.