Absolutely not! Floorplanner is an online service and works in your web browser.

What web browsers work with Floorplanner?

Floorplanner works in all major browsers, like Google Chrome, Firefox, Internet Explorer and Safari. For the best user experience, we recommend using Google Chrome.

A free account is free

Our mission is to let everyone in the world make better use of their space. Therefore we offer a free Basic account. With a free account you can draw one floor plan. If you need more floor plans or more and better features, please consider upgrading to our Plus or Pro accounts.

Our Plus account is billed per year. Pro users can choose whether they want to pay per month or per year. After you set up your payment, you don't have to worry about your billing anymore. To make things easy, we will handle following payments automatically. All invoices will be sent to you, so you will always be up to date.

Do you charge VAT?

Users living in the European Union will be charged 21% VAT. Other countries will be charged 0% VAT. The prices you see on our website are without VAT.

Can I cancel my account any time?

You can. Of course we'll make sure you can keep using your account until the end of the period you're already billed for.

Do you offer discounts?

Yep. Pro users get 2 months for free by paying per year. The payment needs to take place up front.

Do you offer special plans for educational and non-profit organizations?

We do! If you think you are eligible for such a special plan, please contact us.

Can I use a Plus account for professional purposes?

Unfortunately not. But because of all the great benefits of a Pro account, why would you? ;)

Concerning multiple logins: can everyone using the account see the billing info?

Only the administrator of the account will get all the info and updates about billing.

Can I change my plan later on?

Yes. You can always up- and downgrade your plan.

I have another question. What do I do now?

Please check out if your question is answered in our more extensive FAQ. If your question is not answered here, you can send an email.