Professional support and custom development

I'm available for paid-for features, custom development and consulting.
However, please don't contact me personally for free support, use
the other channels mentioned above.
Here's my contact form.

Converse is supported by:

Converse is a software commons, available at no cost to you or anyone else.
Sponsorships allow us to fund further development and improvements.
If you'd like to sponsor this project, please visit Patreon,
Liberapay or
contact us.

XMPP Account Hosting

We provide free XMPP accounts under the domain conversejs.org.
You can create an account directly through the app on
this website or on inverse.chat.

If you're interested in professional XMPP hosting under your
own domain name, please contact us.

Privacy policy and GDPR compliance

This service is provided on a pro bono basis. An email
address is not needed to sign up and we don't sell or
monetize any of your data.

Sharing of data with 3rd parties

We don't share any of your data with 3rd parties,
except when necessary to run the service. For example,
when you send a message to a user on a differerent XMPP
server.
Your presence information (whether you're online or
not) is shared with contacts that you've added from
other servers.

Users on other XMPP servers
can request access to your (optionally filled-in) VCard data.
You can remove your VCard data through an XMPP client.
The latest version of Converse supports this, and you can
use it here.

Data storage

Our XMPP server runs in a Hetzner data centre in
Strasbourg, France.

Your chat messages are archived for a period of 1
month, after which they are deleted.

Currently the conversejs.org XMPP
server does not support HTTP-file upload, which means
that we don't host any uploaded files of users.

During normal operations we don't log or process IP
addresses, although it might be necessary in certain
cases where a problem needs to be debugged (hasn't
happened yet). Logs older than 6 months are deleted.

Data portability

Currently there is no standardized way to move a
user account from one XMPP server to another.

If you'd like to have a copy of your data for
transferal to another account, please contact us.

Account deletion

Currently it's not possible to automatically delete
your account via Converse, although you might be
able to do so via other XMPP clients that support
account deletion via
XEP-0077.