20 Online Companies With Absolutely Terrible Customer Service

Some companies pamper shoppers with swift and attentive customer service. At other places, you can't find anyone who has a clue about how to resolve your complaint.

STELLAService, a company that rates retailers based on the helpfulness of their websites and customer service, has designed a ranking system to make it easier for customers to know what kind of service they are likely to receive.

Here's how they rate the companies, and the stores that received the lowest scores. None of the following 20 companies are recommended for shoppers.