Troubleshooting: Generate a support bundle or view high level diagnostic information.

License management: View or update your GitHub Enterprise license.

You can always reach the Management Console using your GitHub Enterprise instance's IP address, even when the instance is in maintenance mode, or there is a critical application failure or hostname or SSL misconfiguration.

To access the Management Console, you must use the administrator password established during initial setup of your GitHub Enterprise instance. You must also be able to connect to the virtual machine host on port 8443. If you're having trouble reaching the Management Console, please check intermediate firewall and security group configurations.

Accessing the Management Console as a site administrator

The first time that you access the Management Console as a site administrator, you must upload your GitHub Enterprise license file to authenticate into the app. For more information, see "License files."

Accessing the Management Console as an unauthenticated user

Unlocking the Management Console after failed login attempts

The Management Console locks after ten failed login attempts are made in the span of ten minutes. You must wait for the login screen to automatically unlock before attempting to log in again. The login screen automatically unlocks as soon as the previous ten minute period contains fewer than ten failed login attempts. The counter resets after a successful login occurs.