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Mobility has forever transformed the way we work, communicate and socialize. Originating as a consumer-centric phenomena, mobility bene- fits have compelled organizations to rapidly adopt it as a way to boost employee productivity and customer engagement. This paper discusses the unique risks associated with mobile devices and the capabilities enterprises...

How can I help my organisation create better customer experiences? The answer seems straightforward – spend less on infrastructure maintenance and more on innovative customer engagement via cloud, analytics and mobile applications. But what does that actually involve? Is undergoing such a massive shift worth it? And how...

As of 2015 remote support solutions are typically well regarded by users, consistently delivering one of the highest average satisfaction scores in TSIA’s annual Global Technology Survey. Service executives should acquaint themselves with the new features and capabilities being introduced by leading remote support platforms and find ways to leverage...

The results of TSIA’s Support Services Benchmark Survey continue to reveal the hard truths about delivering technical support in 2015. The next year will be a challenging year for support services, but Pacesetter companies will embrace and overcome these challenges, often by investment in analytics, proactive support programs, customer engagement...

This Tech Roundup expands on how cloud printing enables business users to manage their print operation from any device, at any time, wherever they are. It analyses how cloud gives unparalleled flexibility in terms of accessing a printer fleet, greatly enhancing professionals' ability to work on the move.

Latest data from analyst firm IDC shows that as many as 30% of mobile app projects undertaken at large enterprises are considered failures. To be successful, you need an engaging design and user experience, strong user adoption, and a solution that meets your business objectives, including security and scalability. Listen...

In 2014 only 58% of sales people met or exceeded quota. But in that face of lacluster performance 95% of companies raised targets for 2015. CSO insights recently did a sales performance optimisation study of over 1000 companies and found the 5 best practices to emerge from data to help...

Today, the very concept of digital identity is under fire. Every week, we read about a new hack, a new attack, a new financial and public relations disaster for a company we previously thought of as rock-solid and well-managed. But when "bad guys" can spoof the identity of someone with...

Since the invention of the second app, IT has had to implement single sign on to eliminate the hassles of multiple passwords. But can we leverage what we have learned about on-premises SSO to solve today’s cloud and mobile identity challenges? And how can we deploy solutions today that don’t...

Because of the immense opportunities, a new role is emerging in the C-suite-the chief data officer (CDO). As an agent of change, CDOs are mobilizing their organizations around an enterprise-wide data strategy , activating the use of data in new ways, and building more data-driven cultures.

Hacktavists have made the move to mobile. Malware, phishing and network attacks are now as likely to strike smartphones and tablets like any other system. Mobile Threat Management is now needed to stay ahead of new vectors of vicious intent.

Mobile productivity necessitates instant and easy access to retrieve, edit, share and send corporate data from anywhere. Making sure that data can keep pace with every new user, device, operating system and app requires a move away from unsecured consumer class cloud collaboration.

Security is really about access; today’s work demands access to anything from anywhere on any device. Learn how to securely let employees share, edit and distribute work data across iOS, Android and Windows.

Innovative mobile applications are transforming today’s enterprises as they evolve to adapt to a complex competitive landscape and a highly mobile workforce. Apps can streamline business processes, help drive innovation, reduce expenses and boost revenues, without costing the earth. Take a closer look at the facts and case studies outlined...

Many enterprises struggle to ensure successful implementation of their mobile app development plan. Gartner’s recent report “Four Key Areas to Ensure a Successful Mobile Application Plan, Van L. Baker, 29 January 2015”, based on their research, outlines key steps that an enterprise should follow on this topic. Download this must...

More enterprises are granting greater access to corporate resources—wherever they may be located—for authorized users through an ever-increasing number of mobile devices. An Enterprise Mobility Gateway helps organizations scale, manage, secure, optimize, and control today’s required anytime, anywhere network, cloud, and application access.

Today’s technology provides a wealth of opportunity. For example, by adopting bring your own device (BYOD) policies,you can enable your employees to work from anywhere,
anytime, increasing their productivity. And the ever-growing volumes of data you collect present opportunities for data mining and business intelligence.Read more...

There once was a time when every enterprise application was locked to a physical server. Scaling to handle more users required forklifts to move in new boxes. Today, of course, server virtualization has opened up a world of on-demand provisioning, flexibility, and agility. Until recently, however, the data center...

As mobile continues to become more important to business, marketers are challenged with how to integrate it into a winning marketing strategy. If you want to know some of the best ways that mobile is being used right now, you’ll want to read this report. The CMO Council describes the...

Omni-channel engagement is the new gold standard for retailers and any business interested in growing its customer base. The ideal is simple: Customers should be able to communicate with service providers using any means – phone, web, social networks, email, text, and more – and receive prompt, personalized responses. ...

When customers are on your premises, you have an important opportunity to engage their attention and give them better service though your Wi-Fi network. You can track their locations within your venue, observe their behaviour, and deliver special offers or promotions to them-while they’re right there.Cisco® Connected Mobile Experiences (CMX),...

Cisco Validated Designs (CVDs) provide the foundation for systems design based on common use cases or current engineering system priorities. They incorporate a broad set of technologies, features, and applications to address customer needs. Cisco engineers have comprehensively tested and documented each CVD in order to ensure faster, more reliable,...

Ageing desktops present obstacle as they lack the latest hardware and software technology. Your business faces a difficult decision: You can replace those older desktops now, or you can push the capital expense to the next fiscal year. How do you know when it's the right time to invest in...

Mobile device Management was just the beginning of the enterprise journey towards complete mobility. Learn why enterprise mobility management is now needed for all devices and data for work. Read More..

With the tidal wave of mobile users, mobile applications & demand for pervasive access, it’s becoming clearer that prior-generation approaches to providing mobility are breaking. This paper describes how to eliminate the complexity & cost of traditional wireless networks and create one ready for mobility.

With the tidal wave of mobile users, mobile applications & demand for pervasive access, it’s becoming clearer that prior-generation approaches to providing mobility are breaking. This paper describes how to eliminate the complexity & cost of traditional wireless networks and create one ready for mobility.

There’s a disturbing trend emerging in our client inquiries of late: rising demand for software-as-a-service (SaaS) solutions and purchases of solutions that are not really SaaS. With the increase demand for organisations to take advantage of the flexibility and efficiency that SaaS offers them, many vendors today are seeing an...

As cloud computing matures and becomes more established, not just as a technology but as a business concept, organisations are gaining a more nuanced view of its benefits. As with many new services or products, cloud was initially adopted on the basis of its ability to lower both capital and...

Video conferencing is becoming the tool for collaboration. It’s being adopted quickly, and the demand for affordable, easy-to-use video endpoints is ramping up for every desk, every
team room, and every home office. Download this white paper to learn how Cisco is trasforming the way organizations collaborate.

In collaborative spaces, people naturally share ideas, which leads to innovation and growth. But how do you design a workplace that provides a highly collaborative atmosphere and that incorporates what people want? According to the Cisco® 2014 Connected World Technology Report, the top 5 workplace trends are: Flexibility and...

Companies can exploit mobility for transforming business processes through utilizing mobile devices, apps and data. However, it takes a village to transform business processes through mobility, not just a single app. From development and design to marketing and management, view this presentation to learn how Globo delivers the village.

Research indicates that more than 75% of mid-market companies plan to invest in new or additional mobile application management solutions. This demonstrates recognition of the massive opportunity presented by mobility and the extent to which enterprises are already unlocking the potential of purpose-built mobile apps. Download this white paper from...

In less than two minutes, watch and learn about the challenges and rewards of innovating in mobility. What does it take to build a successful mobile business solution? Globo knows. It’s far more than just an app.

When the Agile Manifesto was published in 2001, our workplace looked very different from how it does today. Despite major changes in how we work, our interpretation of the Manifesto hasn't changed in over a decade. So what does today's Agile look like? Do the values of the Manifesto still...

Just as good genes do not guarantee health and well-being, a good design alone does not ensure a data center is well-built and will remain efficient and available over the course of its life span. For each phase of the data center’s life cycle, proper care and action must be...

Mobile devices, social business apps, and business analytics are converging with the Cloud to create the most substantial changes in technology since the Internet revolution. Businesses have to change the way they think and operate, and with rising budgets for technology, they need someone to provide the services that will...

Project management is either one of those things that you are really good at, and you can breeze right through without any issues, or it's something that drives you crazy. Every business owner has experienced some form of project failure, but why? Study the top reasons that projects fail to...

Technology changes in the blink of an eye. New products or services are introduced and older versions are obsolete almost immediately. The convergence of Mobile, Big Data, and the Cloud is setting the stage for a new way of working, collaborating and leveraging business information. Learn more about how you...

Ageing desktops present obstacle as they lack the latest hardware and software technology. Your business faces a difficult decision: You can replace those older desktops now, or you can push the capital expense to the next fiscal year. How do you know when it's the right time to invest in...

Getting the most out of your cloud computing strategy isn’t always straightforward. In order to maximise your cloud performance, efficiency, and ROI, it is important to follow certain techniques and avoid making common mistakes. This guide was created for companies that are looking to improve the effectiveness of their existing...

As is now well known, DevOps seeks to align business goals with the goals of development and operations teams. Associated with it are other practices such as continuous delivery (CD) and continuous integration (CI). Organizations wanting to embrace DevOps often limit their success by falling victim to common barriers...

Driven by demands to unify and extend protection across a broad spectrum of threats, EMA sees in this trend the rise of Converged Network Security (CNS) systems that integrate a wide range of capabilities and break down silos in network defense more than ever before. Scott Crawford, Managing Research Director,...

Data center systems or subsystems that are pre-assembled in a factory are often described with terms like prefabricated, containerized, modular, skid-based, pod-based, mobile, portable, self-contained, all-in-one, and more. There are, however, important distinctions between the various types of factory-built building blocks on the market. This paper proposes standard terminology for...

Based on information gathered in TSIA’s annual Global Technology Survey, this report will look at the trend of remote support services being adopted over many different industry types. Through the continued improvement of remote control, desktop sharing and web collaboration, companies are able to use these capabilities to increase productivity...

Polycom surveyed 5,000 business professionals from all job levels around the world that focused on collaboration challenges to support a mobile and flexible working environment. Download this survey to learn what these Senior IT professionals say are their biggest remote collaboration challenges and discover the strategies they deploy to...

Let Life Hacker take you through the questions most frequently asked when talking about mobility in organisations around the world. This eBook, chapter by chapter, will examine: • Why Mobility Policy are now a must have • How to remain secure in this world of BYOD • What Mobile...

Organizations today are eager to reap the benefits of a mobile workforce but cannot afford to sacrifice security. Learn how you can implement secure mobile access in a controlled, step-by-step manner, so you can empower
your mobile workforce while ensuring the security of your enterprise. Read the White Paper >>

Spam will continue to plague Inboxes until it is no longer profitable for the spammer or there is a hack-proof method of prevention that is easy to use. Read this ebook and learn the techniques spammers employ to reach their target audience, and discover the solutions that can help protect...

With “bring your own device” (BYOD) policies enabling employees to select their own mobile devices for work, IT must be able to guarantee bandwidth to critical applications while limiting the negative impact of undesired traffic. So how do you find the balance? Read the White Paper >>

For computer networks, digital identities are the keys to the kingdom. Your identity credentials open doors to your corporate network, your medical records, your bank account, and even all your private communications. Today, the very concept of digital identity is under fire. Every week, we read about a new...

The cloud has allowed many businesses to profit from its flexibility, power and its relatively low cost of entry. This paper was created to serve as a primer in cloud computing for your business. It is targeted at cloud adopters using SaaS, PaaS and IaaS solutions and serves as a...

According to Symantec, SMEs represented 50% of the population attacked in 2012, whereas in 2013 they represented 61%. In today’s evolving threat landscape it has become important to ensure SMEs keep their data safe, as well as protecting their network from becoming a host for cybercriminals. Not only will an...

Despite widespread agreement on the importance of enterprise mobility, the level of mobile maturity in organizations varies widely. Take the mobile maturity assessment in this interactive eBook and you'll gain insight into: Primary drivers for mobility among companies Barriers to mobile enablement and how to overcome them Use...

You are looking for a mobile business strategy that enables your mobile workforce while providing security, control, and compliance for the devise, apps, and content. You need the kind of mobile app(s) that meet your business objectives too. Whatever the app - you need to design, develop, deploy, secure, and...

Configuration management is a critical cornerstone of IT automation, providing tools that allow you to centrally manage the packages, configuration files, process state, firewall rules and other settings that equip servers to do their assigned jobs. Without automated configuration management, you do all these tasks manually, or with handwritten scripts....

The growing number of sophisticated attacks and countless attack vectors are increasingly difficult to mitigate. Download our 10 Steps to Mitigate a DDoS Attack in Real Time Infographic to help you address current attacks and learn how to build a solution that will help you mitigate risk, lower management costs,...

Looking for best practices to ensure a secure email for cloud and virtual migration? If you are considering migrating email security to the cloud, read this paper and discover best practices for planning and executing an email security migration that minimizes the risk of business disruption.

Most companies know that allowing employees to use personal devices improves productivity and job satisfaction. It can also reduce costs and allow for building virtual teams through geographically dispersed talent. But how can you make sure these devices don’t introduce new threats, impact compliance or monopolize bandwidth? Read the White...

There is good reason for IT to get involved in and maintain “bring your own device” (BYOD) procedures. These devices bring more than employee convenience — they promote agility and efficiency throughout your business. However, it’s on IT’s shoulders to form a pragmatic strategy to secure data from malware, theft...

Building mobile apps that can transform business is on everyone's 2015 to-do list, but how do you avoid common pitfalls? In this webinar, Pivotal’s Dormain Drewitz asks Farhan Thawar, VP of Engineering at Pivotal Labs, what they have learned in their decade-long experience building great apps for all industries. Learn:...

This EMM buyers guide will walk you through the process of selecting the right mobile solution to fit your company’s BYOD objectives. It explains how an effective EMM system can support an organisation's workforce mobility strategy, ensure compliance, protect corporate data and provide centralised management of devices and apps while...

A lot of security vendors use the terms Unified Threat Management (UTM) and Next-Gen Firewall (NGFW) interchangeably - so it's easy to get confused about which type of protection is right for you. This Manager's Guide helps you answer these questions: Is a UTM solution right for my organisation? What...

With the emergence of big IT trends such as cloud and mobility in recent years, organisations and their end users have become increasingly aware of new cloud-based technologies available for business use. Featuring survey results from over 650 IT Decision Makers in Australia, Hong Kong, Singapore, UK, and the US,...

This whitepaper describes the limitations of legacy networks, especially for supporting BYOD. Understanding these limitations can pave the way for a successful BYOD management policy for campus and branch networks. Download now and find out how a re-architected network- flexible and scalable- makes BYOD easier to secure and manage, yet...

The rising demands on infrastructure, coupled with diminishing IT budget has caused major concerns for IT administrators such as infrastructure and maintenance complexity, mobile and remote access needs, security and disaster recovery, cost containment directives, and user productivity requirements. This technical report explores a storage solution with client virtualisation that...

As the workforce becomes more mobile and distributed, leaders recognise that video is an essential component of effective business collaboration. Video conferencing is becoming more pervasive, as it delivers a range of proven benefits to teams and orqanisations. Cisco Collaboration Meeting Rooms (CMR) ...

Today's connected enterprises are virtual communication hubs where employees and data link seamlessly to drive commerce through the collaboration and information. Understanding the quantity and quality of connections directly impacts the efficiency, progress, and success of your connected enterprise.

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