Trying To Add New Nodes Onto ITEMS Tree Can't Find Item Categories

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.

Symptoms

Trying to add new nodes onto ITEMS tree can't find item categories

Replication StepsMethod 1 - Via the Item Category Page (limited success)A - Create a new CategoryB - Update Catalog from the Item Category pageValidate that the category exists by rechecking searchNOTE: Not all the categories were available to append to.

Method 2: Via the Tree Manager

A - Create a new categoryB - Do NOT append in Items (select NO)C - Validate that the category exists by rechecking searchD - Navigate to Tree Manager,. Select Items tree to modifyE - Select the root or a node and click the Inset Child icon to add our newCategoryF - Click the magnifying glass to select a category - No categories found.This is customer reported issue.G - Click the Look Up button to verifyH - Validate by manual look up - no match found

Cause

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