12 years ago I ported my number from GCI to ATT and then to T-Mobile, then back to AT&T ..... Today a T-Mobile store employee tells me it is impossible to port this number back to T-Mobile. Is this true, or do I just need a better representative?

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I was checking our coverage and I'm seeing we have GCI as a roaming partner in Alaska. I didn't see this area code was available in our system. Did the rep give you any other reason why they could get your number ported?

I agree. That is weird. What I'm thinking is maybe the coverage has changed from when you had service years ago. Now, you don't wanna post your address here, but have you searched the exact address in our coverage map to see if you're only showing a roaming partner?

When we ported the number to T-Mobile before, T-Mobile was using AT&T as their roaming partner. That's all the additional information I can provide. T-Mobile was able to do it then, ..... If you can't do it now, then I guess the system has been upgraded to the point that it no longer works as well as it used to!

I'm thinking we no longer have an agreement with AT&T anymore, so that's why it's not an option. Sorry, I wish there was another way we could get you set up with service but we need you to check back with us later to see if getting service with us is an option that'll work for you.