The revolutionary Motorimage Metasat Connected Car has arrived.
Stay connected with your Subaru with the exciting new mobile application.
And enjoy peace of mind with our Safety, Security and Connectivity.

Key Features

To get started, just download the Motorimage Metasat mobile application. An email and SMS will be sent to you upon activation containing your username and password. Log in and take full control of your Subaru with your smartphone, wherever you are.

Safety

Stay Protected

Automatic Crash Alert & Emergency Response

In case of an emergency, the built-in accelerometre will automatically detect the exact location of your collision when the impact threshold is exceeded. Our 24/7 Secure Operating Centre (SOC) will then direct emergency services to you immediately.

Safety Alerts

A safety alert will be sent to you if the battery of your car device backup is low, or if the system fails to respond during a health check.

Emergency & Roadside Assist

If you are in need of help, one push of the ADR tag button when you are inside or next to your car will activate our SOC to call you back. You may also use the SOS button on the mobile app to contact our SOC directly. Our experienced personnel will contact you to assess the situation then direct emergency services such as the Ambulance Service, Police, Fire Brigade or Roadside Assist to your location as fast as possible.

Security

Peace of mind

Theft Recovery Process

If the system alerts us to a possible theft, our Security Control room will immediately contact you to verify if your car has been stolen. If you confirm your car is stolen, we will activate our theft recovery process and work in close coordination with the Police to recover your car as fast as possible.

Security Alerts

A theft alert will be sent to you and our SOC will call you immediately if:

Your car battery is disconnected

Your car is towed

The device wiring is cut

Valet parking protection

If your car is stolen from a valet parking lot, your CG will be invalid and you will be unable to claim your car insurance.

For additional protection, do not hand over your Security tag together with your car key to the valet.

Should your car be driven off without your Security Tag, you will be notified by SMS and on your mobile app. If the theft is confirmed, please call the SOC immediately.

Button 1Emergency (ADR tag button) and Button 2 For future use.If you are in need of help or are facing an emergency, just press Button 1 (ADR tag button) of your ADR tag when you are inside or next to your car. It will activate our Control Room who will then call you immediately and after understanding how we can help, we can direct emergency services (Ambulance, Police, Fire or Roadside assist) to your exact location as quickly as possible.

You can press the refresh button on the mobile app. The recent trip will be updated after 10 minutes from your ignition off. If your trip is still not updated, it is possible that the trip is too short (less than 300m) to be captured or your privacy mode is enabled. Please call SOC if you require further assistance.

All our devices come with internal memory units. When you enter into a location without GSM coverage, all events and tracking information will be captured and stored into our device memory unit. All the stored data will then be transmitted to our servers when the GSM signal is restored and none of the tracking data will be lost. Therefore, if you drive into a basement, and the last event captured before entering the basement is IGN ON, your smartphone will show the IGN ON status although the car is parked. However, as soon as the car drives out of the basement and the GSM coverage is back, all events on your smartphone, including IGN OFF and ON events while the car was in the basement, will be updated accordingly

Privacy is our highest priority. SOC will only initiate tracking upon receiving alert automatically from your car and will proceed to track your car theft after verifying with you and when you have confirmed that your car is being stolen. If it is a false alert, SOC will terminate the alert and disable the tracking.

You can set Privacy mode through your mobile app or call our SOC. However, please note that when you activate Privacy mode, the system will no longer track your Subaru and all services will be compromised. Compensation does not apply when the vehicle is in Privacy mode.

Disclaimer

The information and Materials provided on this web site are intended to provide general information to the public and every effort has been taken to ensure that the information set out in this web site is accurate. However, visitors to this web site are advised that:

The information and Materials provided does not replace or alter the laws of Malaysia and other official guidelines or requirements.

The terms of this web site shall be governed by the laws of Malaysia.

CSE does not accept any responsibility or liability whatsoever whether in contract, tort, equity or otherwise for any action taken as a result of reading, or reliance placed on CSE because of having read, any part, or all, of the information in this web site or for any error, inadequacy, deficiency, flaw in or omission from the information provided in this site.

Any links and references to other web sites, locations, organisations or people not within CSE are provided for convenience only and should not be taken as endorsement of those web sites or information contained in those web sites nor of locations or organisations or people referred to.

CSE also does not impliedly endorse any web site, organisation or people who have off-site links to this web site.

The products and services you see on this site may not be useable by some older vehicle models. For more information, please consult the nearest authorised dealer. All visitors who ignore this disclaimer do so at their own risk.

Privacy Policy

At CSE we intend to give you as much control as possible over your personal information; to us it is important that you feel comfortable in visiting our web site. There are times however when we may need information from you. Any personal information that you may give us including your e-mail address is used in the following ways:

If you give us personal information in order to receive the information in return from us - for instance brochures and catalogues - we collect and store that information. That information enables us to fulfill your information request.

If you review or download information, we track the visit. That information is helpful, amongst other things, to provide you with tailored information and to give us information about which part of the site is frequented.

We do not sell any of the information collected or stored about you. The web site may contain links to non-CSE web sites. CSE is not responsible for the privacy practices of such web sites.

CSE customer login

Please select the login from the selection below based on the product you have installed on your vehicle.