1 Suggested Answer

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

Related Questions:

You'll probably need to buy them from an online store. The Sansa Express is a discontinued player, so SanDisk doesn't make accessories for it anymore, but if you go to Google and do a search for "Sansa Express" and earbuds, you'll see stores that still carry them.

I recommend, though, that you just go to your local electronics store and buy a pair of earbuds. Not only will it probably be cheaper because you don't have to pay for shipping, but you can return them if they don't work out for you.

Normally your Sansa Express would show up as "Sansa Express", which would indicate that it is in MTP mode. The Sansa Express doesn't supply a menu option to switch to MSC mode, which would cause it to show up as a "removable disk". Apparently your Sansa Express has somehow switched to MSC mode. MSC mode is necessary for upgrading firmware, in which case it's called "recovery mode", and it's possible that some combination of key presses (usually involving holding down the power/hold button) put it into this mode.

If you double-click on "removable disk (K:)", do you see a Music folder? If so, is there anything in the Music folder?

On your Sansa mp3 player there is a little switch that should slide that has an icon of a locked padlock on one end and an open padlock on the other, slide it to the open padlock side and try to power it on.

Well, the most memory from a micro sd card the Sansa mp3 player can take is 2gb, because anything more will freeze up the player because it was not designed to read that much memory. So if you have a 1gb or a 2gb memory card, then you can use them.