Privacy and Cookies Policy

Keeping your data safe and secure is our top priority. In the fulfilment of our services we may need to hold some personal details about you, this document sets out the basis by which we collect, use and disclose your personal data as well as your rights in respect of such data. Additionally, it will explain the use of cookies, software or features of this website in order to assist you to understand how we, the website and its third parties (if any) interact with you and your computer/device in order to serve you.

Felinesoft Ltd (“we” or “The Company”) registered address is The Quorum, 4F North Block, Bond Street South, Bristol BS1 3AE are the “Data Controller” and are responsible for deciding how we hold and use your personal data. We are registered as a company in England and Wales (Company Number: 4464669). “Personal data” is information that can be used to contact or identify you.

We collect information you supply to us via our ‘Get in touch with us’ form, email and/or calls to us, and applications via our ‘Jobs’ page. Personal data collected can include but is not limited to; full name, email address, organisation name, phone number, address, career history (usually in the form of a CV).

We also collect information on how you use our website using cookies. Cookies are small files saved to you, the users, computer hard drive that track, save and store information about your interaction and usage of a website. This allows the website, through its server to provide the users with a tailored experience within the website.

We use persistent cookies, also known as stored or permanent cookies, they stay in one of your browser's subfolders until you delete them manually or your browser deletes them based on the duration period contained within the persistent cookie's file. Our cookies monitor system performance and gain data on usage for later analytics, they do not store any personal data that could identify a visitor to our website.

If you wish to deny the use and saving of cookies from this website onto your computer hard drive please take the necessary steps within your web browser security settings to block all cookies from this website (or use the cookie control system if available upon your first visit). Please note, if you delete cookies or refuse to accept them you may not be able to use all the features of our website.

Our reasons for collecting personal data information are to contact you regarding your ‘get in touch with us’ query, to follow up on your contact with us, to ensure your enquiry is appropriately dealt with, to support a job application made with the Company (to allow us to contact you in regards to your application/query, future potential roles), and to comply with our own legal obligations.

We can only use your personal data if we have a proper reason for doing so. We have concluded that our “legal basis" for handling your personal data for the purpose set out in this Policy are as follows:

our use of your personal data is necessary prior to entering into a contract with you (that is prior to offering you a job with the Company, or providing services to you), or

our use of your personal data is necessary for complying with our legal obligations, or

where our use of your personal data is neither necessary to take steps to enter into a contract with you, or to comply with our legal obligations, that use is necessary for the purposes of our legitimate interests, for example, to maintain adequate applicant records, to ensure your enquiry is appropriately dealt with, to keep you up to date with our services and to contact you regarding the subject of your interest.

We use appropriate technical and organisational measures, including password and limited system access, to protect your personal data stored, to protect it being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees who have a business need to know.

We will store your personal data for up to 3 years, we will only retain your personal information for as long as necessary to fulfil the purposes we collected it for. If you have applied for a role at Felinesoft Ltd your data will be held for a maximum of 12 months from the date of your application, at around 11 months we will contact you to establish if you wish for us to update and retain your information for a further 12 months (for current and future vacancies) or if you wish to use your right to be forgotten. If we cannot contact you, we will delete your information from our system.

Your personal data may be shared with our employees as part of the recruitment process. Your personal data will not be shared with third parties, unless this is necessary to deliver our services or if this is a legal obligation.

You have a number of rights with regard to your personal data. You are entitled to see copies of all personal data held by us and to amend, correct or delete such data. You can also limit, restrict or object to the processing of your data. You can request a copy of the information we hold about you at any time, you can also raise any objections or exercise any of your rights, by emailing privacy@felinesoft.co.uk

When you get in touch, we will come back to you as soon as possible and where possible within one month. If your request is more complicated, it may take a little longer to come back to you but we will come back to you within two months of your request. We may also ask you to verify your identity before we provide any information to you. There is no charge for a request for applicants.

If you are unhappy with our response you have the right to complain to a data protection authority about our collection and use of your personal information. For more information, contact your local data protection authority.

If you have any concerns in regards to your personal data, cookies or anything else related to this policy you can contact privacy@felinesoft.co.ukor write to the “FAO Data Controller, Felinesoft Ltd, The Quorum, 4F North Block, Bond Street South, Bristol BS1 3AE”.

This policy will be periodically reviewed and updated, please note the last updated date below.