This site complies fully with the Trades Description Act 1968, Sale of Goods Act 1979 and the EU Distance Selling Regulations 2000.

Charles F. Ellis is committed to protecting your privacy and will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for two reasons: To process your order and to provide you with the best possible service.

We will only Email you during the order process.

We will not sell, lend or give your Email address to any third party.

The information we collect during the order process will include:
Your Name
Your Home Address and a Delivery Address if different
Your Telephone/Fax number
Your Email address

We do NOT collect or store your credit or debit card details.
We securely shred any paperwork generated by your order so that your identity is protected. This includes shipping slips, packing notes and payment confirmations.

The information that we hold will be accurate, up to date and securely held. You can check the information that we hold about you by Emailing us. If you find any inaccuracies we will delete or correct them promptly.

If you have any questions or comments about our privacy policy, you should contact us. Our privacy policy is reviewed and updated regularly to comply with current legislation.