Internet Pricing and FAQs

LIFE RUNS FASTER WITH POWERNET.

Benton REA’s PowerNET offers a reliable, high-speed internet service targeted to the rural areas that otherwise do not have affordable internet access. We believe in providing a service that performs as advertised. Our advertised prices include no additional fees, and we build our network to provide the speeds advertised even during peak times.

To ensure we can provide you with our quality, high-speed internet service, complete the sign up for service form or call 509-786-4004 or 800-398-1232.

Looking for even faster internet for your business?

What is wireless internet access?

PowerNET provides point-to-point wireless high-speed internet access using wireless radio telecommunications technology. PowerNET’s locally owned and maintained wireless service currently provides the Yakima and Mid-Columbia valleys with high-speed internet service, without the limitations of using copper, fiber or cable lines or wires to your home or business.

How fast is it?

PowerNET wireless internet includes accounts with speeds that start at 2 Mbps download. That is roughly equivalent to DSL speeds in many areas and can be fast enough to stream Netflix or browse all of your favorite websites at the speed they should be viewed. With lower latency than satellite, our wireless internet also works for gaming.

How far does PowerNET’s wireless internet signal reach?

PowerNET serves White Swan to West Richland, Hanford to Plymouth and the communities in between with high-speed wireless internet access. We reach places that other internet providers cannot. We have 30 towers and 106 wireless access points throughout Yakima and Benton Counties. Our internet signals can reach up to a 10-mile radius. To find out if you can receive PowerNET internet service at your home or business, sign up for service, or call PowerNET at 800-398-1232.

Is it easy to sign up and use PowerNET’s wireless internet access?

Yes. PowerNET is a locally owned service, with a locally operated and maintained wireless network. Our office is located in Prosser, Washington. Our friendly technical support specialists are available to provide you with the highest quality service possible.

What is the difference between PowerNET and other services like DSL?

The main difference between PowerNET wireless internet access and DSL is that PowerNET does not require a telephone line or circuit to be installed at your home. All we require is one radio antenna be installed at your home or business with a single cable that runs from the antenna to your computer or wireless router. This antenna is installed by a local PowerNET technician.

In order to receive quality internet service from PowerNET, there must be line-of-sight from your home or business to a PowerNET wireless access point. To find out if you have line-of-sight, sign up for service by filling out the form on this website or call 800-221-6987 and we will send one of our technicians to test the signal free of charge.

Another difference between PowerNET and DSL providers is our simple billing. We believe in providing a service that performs as advertised. Our advertised prices include no additional fees, government taxes or surcharges. In addition, we build our network to provide the speeds advertised, even during peak times.

Do I need a phone line to receive PowerNET internet service?

No. PowerNET’s wireless system operates on a local PowerNET-owned network that is totally separate from the phone company. With PowerNET, any phone lines installed at your location can be used to accept calls at the same time you are on the internet.

Can I connect more than one computer at a time with PowerNET?

Yes. Multiple computers located at your business or residence can surf the internet simultaneously with a properly configured ethernet router. For your convenience, you can purchase the proper router for your system directly from PowerNET. We will also configure the router for you during installation at no additional cost.

Can I have more than one e-mail address associated with my PowerNET account?

Yes. All standard PowerNET wireless internet accounts include up to three e-mail accounts for no extra charge. Additional e-mail accounts may be purchased for $5 each.

Is PowerNET’s internet service secure?

Our service is as secure as an internet service can be. Although your connection is going over a wireless signal, that wireless signal is encrypted using a 128 or 256 bit encryption. We do not add any cookies or other tracking mechanisms to your internet traffic like other internet service providers. We do not sell your information to anyone. We provide spam protection and some overall protection of our system to reduce the number of potential hackers accessing your system. In addition, if you ever call PowerNET with speed issues or other issues on your antenna, we will work with you to determine if any of the traffic is of a suspicious nature.

Is there an installation fee?

For PowerNET's wireless internet packages up to 10 Mbps download speed, PowerNET does not charge an installation fee.

Upon installation, the first month's payment is prorated based on the date of install. A 1% fee is added to the first bill if the first month is not paid for on the date of installation.

How do I get PowerNET wireless internet service?

The process is very easy. First, request a free, no-obligation signal test at your home or business by signing up for service, or call PowerNET at 800-398-1232.

A PowerNET technician will visit your home or business to perform a free site survey to test for signal strength to the nearest PowerNET wireless access point. You do not need to be home during the signal test. If the signal test determines that your home or business has good signal and line-of-sight to a PowerNET access point, you are ready for an install. At this point, we can schedule an installation. Or, if you know you are ready for our service and you are home, we can install the internet receiver right then and there.