The Mortgage Bankers Association (MBA) released its mid-year rankings of commercial and multifamily mortgage servicers’ volumes as of June 30, 2019. At the top of the list of firms is Wells Fargo Bank, N.A., with $681.8 billion in master and primary servicing, followed by PNC Real Estate/Midland Loan Services ($655.2 billion), KeyBank National Association ($273.1 billion), Berkadia Commercial Mortgage LLC ($268.4 billion), and CBRE Loan Services ($208.3 billion).

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Among servicers with retained or purchased servicing of U.S. mortgaged, income-producing properties, Wells Fargo, PNC/Midland and KeyBank are the largest primary and master servicers for CMBS, CDO or other ABS loans; PGIM Real Estate Finance is the largest for credit company, pension funds, REITs, and investment fund loans; Wells Fargo, Walker & Dunlop, and Berkadia are the largest for Fannie Mae loans; and Wells Fargo and KeyBank are the largest for Freddie Mac loans. ORIX Real Estate Capital, Walker & Dunlop and Berkadia are the largest for FHA & Ginnie Mae loans; HFF LP, a JLL Company, NorthMarq, and CBRE are tops for life insurance company loans; and Wells Fargo is the largest for loans held in warehouse. PNC and Wells Fargo are the largest named special servicers.

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Wells Fargo, PNC/Midland, and MetLife are the top servicers for loans held in own portfolio through the first half of 2019.

PNC and Berkadia are the top fee-for-service primary and master servicers of U.S. mortgaged, income producing properties; Wells Fargo and Trimont rank as the top master and primary servicers of other types of commercial real estate related assets located in the United States; and Situs and CBRE are the top primary and master servicers of non-US CRE-related assets.

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A primary servicer is generally responsible for collecting loan payments from borrowers, performing property inspections and other property-related activities. A master servicer is typically responsible for collecting cash and data from primary servicers and then providing that cash and data, through trustees, to investors. Unless otherwise noted, MBA tabulations that combine different roles do not double-count loans for which a single servicer performs multiple roles. The tabulations can and do double-count across servicers’ loans for which multiple servicers each fulfill a role.

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Specific breakouts in the MBA survey include:

Total Primary and Master Servicing;

U.S. Mortgaged, Income-Producing Properties, Loans Held in Own Portfolio, Total;