I appreciate the nice feedback on this thread and I hope to always do a little better after each transaction. Backorders are still killing us (and just about everyone else) and the change of address problem plagues us more than I care to admit. Each time I learn a new lesson (and we are still kinda new at all this) and we learn more about how to track our orders and our customers.

Thank you again for taking the time to tell the world about my shop. I encourage anyone with questions about something I carry (or somethine I don't yet) to call me on the 800 number or to send me an email. It is simply amazing that I found a way to support my family doing what I love to do -- TALK ABOUT GEAR!