I am sorry that you are disappointed. I understood from our initial phone call that you had already purchased ab48801 and I therefore did not make the recommendation of ab80369 as an alternative immediately. As I said in my initial email to you, we hav...

I am sorry to hear that you found the protein Hsp90 alpha(ab48801) not to be active in your assay. As I mentioned in my previous email, as we have not performed any activity assays ourselves, we could not therefore be sure that the protein would be act...

Thank you for contacting us.
The source of the protein informed me that, regrettably, they haven’t tested the activity of the Hsp 90 (ab48801). There are no test scheduled for this particular protein in the near future because it requires radioactiv...