Our Privacy Policy

MS Queensland respects your privacy and complies with the Australian Privacy Principles under the Commonwealth Privacy Act 1988 (as amended) (the Act).

We take seriously how we collect, use, protect and exchange or disclose your personal information (including sensitive and health information).

MS Queensland has developed a Privacy Policy (approved at Board level) as well as detailed procedures that outline how we manage personal information.

The primary purpose for collecting personal information may be one (or more) of the following activities/functions:

Providing care and services to clients;

Fundraising and events;

Promotional activities and information/education services

Your personal information may also be used for purposes directly related to those listed above, or for another specific purpose for which it was requested and which was advised to you in the collection process.

Personal information will not be disclosed to a third party without your consent except where permitted and required under the Act. All personal information held by MS Queensland will be stored securely and protected from unauthorised access and use.

MS Queensland will take all reasonable steps to ensure information is accurate and up-to-date and encourages volunteers, employees, clients, donors, participants, customers, enquirers, business partners, suppliers and online users to update information by calling MS Queensland on (07) 3840 0888 or by emailing MS Queensland on mssociety@msqld.org.au

Clients can update their details by contacting their RSC or the MS Queensland staff member providing the service to them. A request to access your personal information held by MS Queensland can be arranged in the same way.