Terms Of Use

Terms Of Use

As a member of the International Reprographic Association (IRGA), TR Trades Reproduction Ltd. adheres to the Trades Customs and Standards put forth by the association.

Quotations

A quotation not accepted within thirty (30) days is subject to review.

Orders

Orders, verbal or written, cannot be cancelled except upon terms that will protect the reprographic firm from loss. No waiver, alteration, or modification of any of the provisions hereof shall be binding unless in writing and signed by a duty authorized representative of the reprographic firm. In the event the customer issues a purchase order or memorandum or other instrument covering the services subscribed to, it is hereby specifically agreed and understood that such purchase order, memorandum, or instrument is for the customer’s internal purposes only and any and all terms and conditions contained therein, whether printed or written, shall be of no force or effect.

Customer’s Originals or Other Property

The reprographic firm’s liability for loss or damage to customer’s originals or other property in the possession of the reprographic firm shall be limited to $250 per order, unless a greater value is declared at the time the order is given to the reprographic firm. A charge will be made for additional insurance coverage for the higher value declared. In addition, the customer agrees to hold the reprographic firm harmless from all loss, cost, expense, or damage for all claims asserted by third parties against the reprographic firm in excess of the above. Any property of the customer left in the possession of the reprographic firm for more than sixty (60) days shall be considered abandoned and may be disposed of by the reprographic firm.

Delivery

TR Trades Reproduction Ltd. makes every effort to meet and exceed our client’s expectations. Drivers are equally committed to delivering jobs on time, however, late or missed deliveries due to heavy traffic or other circumstances beyond our control are not covered by insurance. When goods leave our premises, insurance coverage becomes the customer’s responsibility. Should a shipment be damaged or lost in transit, claims are limited to the dollar value of the job. Unless otherwise specified, the price quoted includes a single shipment, without storage, FOB the reprographic firm’s shop.

Third Party Invoicing

Customer requests that third parties be billed for work will be honoured with the express understanding that the customer making such requests remains primarily liable.

Defects, Damages, or Shortages

Claims for defects, damages, or shortages must be made by the customer in writing within a period of ten (10) days after delivery. Failure to make such claim within the stated period shall constitute irrevocable acceptance and an admission that they fully comply with the terms, conditions, and specifications. The reprographic firm’s liability shall be limited to stated selling price of any defective goods, and shall in no event include special or consequential damages, including profits (or profit loss).

Security for Payment

As security for payment of any sum due or to become due, the reprographic firm shall have the right, if necessary, to retain possession of and shall have a lien on all customer property in the reprographic firm’s possession, including work in process and finished work. The extension of credit or the acceptance of notes, trade acceptances, or guarantee of payment shall not affect such security interest and lien.

Terms

Indemnification

The customer shall indemnify and hold harmless the reprographic firm from any and all loss, cost, expense, and damages on account of any and all manner of claims, demands, actions, and proceedings that may be instituted against the reprographic firm on grounds alleging that the reproduction violates any copyright or any proprietary right of any person, or that it contains any matter that is libelous or scandalous, or invades any person’s right to privacy or other personal rights, except to the extent that the reprographic firm has contributed to the matter. The customer agrees to, at the customer’s own expense, promptly defend and continue the defense of any such claim, demand, action, or proceeding that may be brought against the reprographic firm, provided that the reprographic firm shall promptly notify the customer with respect thereto, and provided further that the reprographic firm shall give to the customer such reasonable time as the exigencies of the situation may permit in which to undertake and continue the defense thereof.

Limited Warranty

The reprographic firm’s warranty in connection with any and all services performed, work done, or product finished shall be limited to the sales price of the merchandise and/or the services recited in the invoice. The reprographic firm expressly denies any and all warranties of fitness and merchantability.

Pricing

Where the price to be charged by the reprographic firm is based on the area of the reproduction, i.e., price per square foot, the Standard Area Chart of the International Reprographic Association shall be used to compute the square footage of the reproduction. Prices are subject to change without notice.