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I took my parents and sister to Monteverde on an overnight trip and we stayed at this hotel in two "superior" rooms. The rooms are very dated, no dishes or utensils for the "kitchen", only two towels and two tiny bars of soap. My parents are elderly (86 and 77). We looked for a thermostat to take the chill off...
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2Thank Bruce_and_Mary

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losjardines, Gerente at Hotel Jardines de Monteverde, responded to this review

Hi, we are very concerned with your comment . We would of liked if you had talked to us here at the hotel, because it would of been a lot easier to communicate and explain any misunderstanding with the hotel.just wanted to tell you that with your credit card was a problem in the bank's. banking system is very poor...
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