The World Needs Better Support

We’ve been developing helpdesk software for over 15 years.
Our mission is to help businesses and organizations provide better customer support
across every communication channel.

This is Deskpro

What we do

We provide the world’s leading organizations with help desk software to super-charge their customer support.

How we do it

We gather all customer support channels on one simple, yet flexible platform. With powerful automation and customization tools, organizations can deliver a more efficient and memorable support experience.

Why we do it

Better support is key to the growth of any business. We empower organizations to take complete control over their support tools and cultivate meaningful relationships with their customers. Deskpro is used by thousands to help millions.

Our Journey

Deskpro has empowered organizations to deliver outstanding customer support for over 15 years. This is our journey.

2002

Deskpro is born

In an Oxford University dorm room, Deskpro is founded by our CEO - Chris P.

2005

Building the Team

Deskpro grows to encompass employees across Canada, Hawaii, Russia and the UK.

2010

Going Transatlantic

Co-founder and CTO Chris N emigrates from Canada to help our CEO set up the Deskpro HQ in London.

2015

Our New Home

After a period of intense growth, we expand our lead development and commercial teams in London.

2014

Looking Fresh

A brand new helpdesk interface makes life easier for thousands of support agents all over the world.

2013

Mobile Helpdesk

Deskpro releases iPhone and Android apps, so customers can manage their helpdesk on-the-go.

2016

1000 Happy Customers

Deskpro software helps thousands of businesses over the globe provide their customers with better support.

2017

Growing Fast

Deskpro is selected as one of Europe's fastest growing technology companies by Deloitte.

2018

The Busiest Year, Yet

Deskpro moves to a brand new office and unveils a new Voice channel. There’s much more to come.

“There weren’t many options when it came to looking at On-Premise help desk software that had the level of features that we needed, but Deskpro was top of our list.“

Eric Van Tol
Director of Engineering and Support, Atlantech

“Deskpro took our customer support capabilities and tripled our capacity overnight; it drastically enhanced what we can do.“

John Issa
Director of Operations

“Deskpro is a great product and has helped us to improve the support we provide our customers, which in turn has helped us sell more.“

“Deskpro is a great product and has helped us to improve the support we provide our customers, which in turn has helped us sell more.“

Brandon Farrell
IT Team Lead

“There weren’t many options when it came to looking at On-Premise help desk software that had the level of features that we needed, but Deskpro was top of our list.“

Eric Van Tol
Director of Engineering and Support, Atlantech

“Seriously the best helpdesk software, and I have evaluated just about all of them. Deskpro is simple to setup, easy to manage, powerful and really really flexible!“

Brian Polakoff
VP Sales, VAIRKKO

“The user interface is simple to use and our agents and users appreciate the levels of uptime offered by Deskpro. The support is fantastic, personalized to us and responsive.“

Anthony Irving
Solution Architect, The Laptop Company

“Great product, awesome and affordable. Implementation was quick and easy to implement.“

Steve Lam Hang
Technical Support Manager, Randstad

Workplace & Location

Our Head Office is located in Wimbledon, London - just a three minute
walk from the center of town. This is where our lead development,
commercial and support teams are based and where our day-to-day
operations are run.

We are dedicated to providing a friendly and relaxed work environment
where our team can thrive - something we believe is reflected in the
quality of our product.