The problem with most problem-solving is that the problem itself is
seldom clearly defined and understood. Give me an unclear problem and I’ll
give you an unclear solution. What else could I do? The answer is to start
with the problem as being problem number one.

‘The mere formulation of a problem is far more often essential than its
solution, which may be merely a matter of mathematical or experimental skill. To
raise new questions, new possibilities, to regard old problems from a new angle
requires creative imagination and marks real advances in science.’

‘If the individual is narrowly concentrated on the goal, to the exclusion of
other relevant aspects of the problem situation, he is often unable to achieve a
solution. The creative thinker must stand sufficiently detached from his work.’