All RMA s are subject to inspection prior to credit being issued and must be within the warranty coverage period . Returned Product must be received within the thirty (30) days of the date this form is received by IMI Hydronic Engineering otherwise the RMA will be void. Please include the RMA number on all correspondence, shipping documents, and packages to ensure prompt handling.

All returned products must have a Return Material Authorization (RMA). The foregoing is in lieu of all other warranties, ex pressed or implied. This warranty statement sets forth the extent of our liability for breach of any warranty or deficiency in connection with the sale/use of the products. No Products shall be returned to IMI Hydronic Engineering without prior written authorization or RMA and must be returned within 30 days of such authorization at Customer’s cost. If Customer returns Products in the manner required under the previous sentence, and if the returned Products are (a) in new, unused, unopened and undamaged condition; and ( b) return within 90 days of ship date; and (c) product must b e classified as standard product , special or custom products do not apply; and (d) RMA total value shall not exceed $3000 (USD), orders exceeding this amount must contact Head of Sales for approval; and (e) be directly associated with an IMI Hydronic Engineering invoice, the returned Products will be subject to the applicable handling charge, be accepted by Company for return. Used or discontinued Products or parts or Products specially manufactured along with non-r usable products such as bags and specifically printed tags will not be accepted for credit unless specifically agreed to by Company in its sole discretion. Company’s only responsibility for returns of Products shall be a credit for the purchase price less any handling charges. For North America, returned products are subject to a minimum of 30% handling charge. A minimum amount for non-d effective return requests must exceed $100 to be accepted. (For International must exceed $300)