Job Description

UDT Developer Role

· User Development Tools (UDT) team develops applications using MS Access, and MS Excel VBA coding. The UDT team is responsible for developing, supporting and enhancing any WSS Australia Operations business UDT application.

· UDT team deliver UDT solutions that enable business teams to process, reconcile and monitor transactions efficiently and effectively to ensure client deliverables and service level agreement are met. Using UDT technology can help improve accuracy and reduce risk in the business.

· The UDT Team collaborates with the business teams to design and implement software and database solutions to enable internal JP Morgan departments to efficiently and effectively perform their day to day tasks in order to complete their client deliverables in an accurate and timely manner. The UDT applications are built using Microsoft Office products such as MS Access and MS Excel.

Responsibilities

· Support a series of MS Access applications and Excel macros that provide critical functions to the business

· Responsible for the support of all aspects of these WSS Australia Operations applications including, but not limited to the following:

- Active monitoring of supported applications

- User support

- Problem investigation and correction

- Performance monitoring and tuning

- Change Management

- Escalation of critical issues

- Proactively contribute to improve system resilience and automated monitoring and alerting