Finally a new firmware has been released.
Unfortunately it doesn't fix all known bugs. Indeed, December was a special month, impossible to get in touch with my contact at Samsung Korea (holidays, out of office for other reasons etc...) so the R&D was probably not aware of all my requests when they developed this firmware.

Not fixed (yet?):
-Updating library manually in the settings still crash on my R0
-Issues with safe disconnection on Windows Vista and 7
-Issue in Text viewer in Russian language (words are cut at the end of lines)
-When selecting Datacasts icon while there are no datacasts on the R0, it displays 2x the word “EmoDio” in French and Italian languages
-Crash with a specific FLAC file (from 9000blackbird)

How to upgrade firmware: Download the firmware, extract the archive, put the R0.ROM file at the root of your player (the root is where all main folders are: music, video, system, pictures etc...), disconnect the player. Turn it on, it will automatically upgrade the firmware. You can check the firmware version in settings>system>about.

I noticed some bugs (these are really little bugs, but we want perfection isn't it? )

- Text percentage (top of the screen) isn't updated if you change font size
- Strange list index issues in the folder "Recently Added": if you surf one of the subdir and you go back...well it's all screwed up!
- Font selection isn't available in Italian and in the other languages except English (no problem for me, I set English instead of Italian). Fonts work with non-english characters too (so this is not the problem).
- (?Bug?) If you never started a video, it shows 00:00 in the video menu. If you stopped it, it shows the time where you ended playback. It should be something like that: duration (and if played and stopped duration - time)
- I've turned on the player now after 1-2 hours sleep. The list showed "Most played" as a file and with it's unknown icon. I have the suspect that there are new bugs regarding object list indexing.

- Text percentage (top of the screen) isn't updated if you change font size
- Strange list index issues in the folder "Recently Added": if you surf one of the subdir and you go back...well it's all screwed up!
- Font selection isn't available in Italian and in the other languages except English (no problem for me, I set English instead of Italian). Fonts work with non-english characters too (so this is not the problem).
- (?Bug?) If you never started a video, it shows 00:00 in the video menu. If you stopped it, it shows the time where you ended playback. It should be something like that: duration (and if played and stopped duration - time)
- I've turned on the player now after 1-2 hours sleep. The list showed "Most played" as a file and with it's unknown icon. I have the suspect that there are new bugs regarding object list indexing.

Hope it helps

-Very minor bug indeed
-I did not understand
-As I already said thousand times here, this is not considered as a bug. It's a stupid choice from Samsung to only have different fonts in English and Korean languages and has been improved on the new Q3. I also set my R0 in English for this reason. I can't stand the default font.
-Why not, but won't be changed lol
-I can't reproduce that bug

Lebellium, I for one am enomously grateful for the work you do communicating between the users and Samsung. Without your intervention many bugs would probably have never been fixed.

Quote:

I'm both in Samsung and customers side so it was not really easy to enjoy Samsung's confidence...

Anyway I can't understand why Samsung would be "against" customers. We paid our money and just want something that works I don't think that's unreasonable. It has already been said but it's frustrating the amount of bugs the R0 had and still has...I just want something like my old YP-Z5 which was perfect to me.

Anyway I can't understand why Samsung would be "against" customers. We paid our money and just want something that works I don't think that's unreasonable. It has already been said but it's frustrating the amount of bugs the R0 had and still has...I just want something like my old YP-Z5 which was perfect to me.

I totally agree with you, it's normal you expect a product to work well when you pay for it. Unfortunately times have changed. The YP-Z5 was supposed to be a serious competitor to the iPod Nano and the firmware has not been developed by Samsung but by Paul Mercer, a former Apple software engineer. Now Samsung is not as ambitious anymore and doesn't try to make a perfect product with the R0. And as any brand they do not really like when customers start to complain about bugs because that means they loose time and money (they have to pay engineers to fix the bugs whereas those engineers could work on a new project instead). That's why I think almost any brand is "against" its customers in a certain way!

But overall I can't accept people expect from me to solve all their issues just because I'm 'Samsung Moderator' and have contacts at Samsung whereas it's not a paid job but only a free voluntary service depending on the cooperation of Samsung.
It's up to Samsung to assume their incompetence. If they were more conscientious they would read the forums as Cowon does or/and they would set up an official way for customers to report the numerous bugs and so I would have more free-time to drink beers (^^)

Meanwhile I know I'm a privileged way for the Samsung community to report bugs but people should remind I don't work for Samsung so I'm not as influential on the R&D as a Samsung Senior Manager would be for example....Samsung Korea seems to be fed up with all my bugs reports (I have been reporting bugs on the R0 for more than a year now, you can't imagine how many emails I exchanged with Samsung just for this device) and seems to want to stop the firmware support for the R0 so I can't do much against that...

But I swear you if one day I become Samsung CEO, this brand will get closer to its customers than any other brand

hi lebellium, hi all! i just checked by in that forum again since long time. was happy with the 1.22 so far (at least it didnt brick my r0 anymore!). but what i read in here about 1.23 and 1.24 is disappointing... seems fixing one bug, adding a few others is typical for samsung and will never change. i was a big fan of their innovative products the last 2 years and bought a jet S-8000 mobile phone and an expensive 3D LED television from samsung. know what? also those products have so many bugs that never have and will be solved because of the ignorance of the support (sending bug reports, getting no answer or standard answers not answering the question) and incompetence of the programmers in korea. i have learnd one thing: NEVER SAMSUNG AGAIN!!!

But regarding the R0 firmwares, as far as I know fw 1.23 and 1.24 don't add bugs compared to 1.22. They only fix bugs that were not fixed in fw 1.22.
And a new (last?) firmware should be released sooner or later.

Good news (at least I guess): normally I will beta-test the next (and probably last) firmware before its final release. This is in order to give you the most stable final version as possible and to make sure the bugs I reported are really fixed.

perhaps it's too late for the last FW but on my 1.22 fw I've noticed that with Variable Bitrate files the song ends previously than expected: so there is a cut of till 10 seconds at the end compared with the same file played on pc.
anyone noticed the same bug??

perhaps it's too late for the last FW but on my 1.22 fw I've noticed that with Variable Bitrate files the song ends previously than expeted: so there is a cut of till 10 seconds at the end compared with the same file played on pc.
anyone noticed the same bug??

Yes I can reproduce it and after inquiry I found the issue: it is due to the album art: 570KB and 700*700 is too big. Although there is no official limit, I usually recommend using a 500*500 150KB max JPG album art.
So replace the album art (with MP3Tag for example) and you'll see it won't cut end of files anymore

That said, I'll see if Samsung considers that as a bug or if it is due to a normal hardware/firmware limitation.

fw 1.24 has been out for a while now so I assume this question makes sense.

I just bought a 16Go R0 on a friend's behalf (I stick to my Cowon D2s), it seemed a nice pink & good value player @ 100€

My mate is no geek so I am going to set the thing up for him : unleash the max volume (bought in France where it's legally bound to be limited) fill it up with music samples from me & his son who lives near by me and last but not least, upload the best firmware, or supposedly so.

I received the R0 pre-loaded with fw...1.06 !! I guess it's worth upgrading anyway !!... but is 1.24 the best or would it be better to pick an older one ?

Edit p.s. And by the way before I start uploading..., does upgrading the fw wipe the data out ?