Re: blocking calls

Best way to handle it on a landline is to get the "Home and Away Online Manager" feature. If you're on a package that includes "x" number of calling features then just add that one on in place of something else. If you'd rather not remove one of your existing features I believe you could add it as an extra feature for $6.00/month.

Once you have it on, you can access your account online and set up specific rules and block certain numbers from calling.

Re: blocking calls

we did use the *60 feature.. but when I try to use it.. vm tells I do not have that feature.. have had it for yrs since switching from bell eons ago.. for some reason it list 3 way calling which is a feature i have NEVER ever used or ordered???? I have the deluxe home phone plan

Re: blocking calls

Hey Md23,

We will have to check your account to further investigate. I will have @CommunityHelps contact you via private message. Please check your messages via the envelope icon on the top right hand side of your screen.

Re: blocking calls

I've just upgraded my Home Phone to the "Home and Away Online Manager" as part of an overall Rogers Bundle. I have the following questions:

1a & b. If I create a "white list" of "friends and family" and enable that feature (Allow Calls From My Friends & Family - Only the numbers on my Friends & Family - Privacy List will ring through to my Home Phone.), what do "others" hear when they call my number? Can I customize what they hear?

2. Can these "others" leave a voicemail? I would want someone trying to get in touch with me to be able to leave a voicemail rather than simply being told that "I'm unavailable"?

3. I have call display - do these "others" show up in the call display so I can see who called, even if they were "blocked"?

4. How many numbers can I put in the "friends and family" list?

Thanks. I tried searching for this specific information, however, I could not find it.