Comments on: 27 Complaints About Web Design Companieshttp://www.orbitmedia.com/blog/web-design-complaints/
Join over 8,800 people who receive bi-weekly web marketing tips.Tue, 03 Mar 2015 21:01:35 +0000hourly1http://wordpress.org/?v=3.8.2By: Flora2http://www.orbitmedia.com/blog/web-design-complaints/#comment-4565
Tue, 13 Jan 2015 23:27:11 +0000http://www.orbitmedia.com/blog/?p=2679#comment-4565Yeah – Ive had my fare share of horror stories with webdesigners. First, I hired someone recommended by a friend, and we used GoDaddy. Well, that didnt go well, cause the site kept crashing. Then, we switched over to a Prime Blue Web Server, and the site did a bit better – but then I got tired of it all, and hired a web designer from Prime Blue Web to re-do and fix the parts of the website that were broken, and now it works fine.

Annoying and crazy journey – but eventually you will get there!

]]>By: unavailablehttp://www.orbitmedia.com/blog/web-design-complaints/#comment-4364
Wed, 29 Oct 2014 23:19:42 +0000http://www.orbitmedia.com/blog/?p=2679#comment-4364I use to work with them. Cancel the hosting its all crap. Hence I dont work there anymore.
]]>By: Sherylhttp://www.orbitmedia.com/blog/web-design-complaints/#comment-4128
Tue, 12 Aug 2014 17:47:37 +0000http://www.orbitmedia.com/blog/?p=2679#comment-4128DO NOT HIRE this http://siddhiinfosoft.com/ company.. Rushabh promises everything and his work his only partialy done. I had to spend thousands of dollars to fix all the mistakes.

Beware of the weekly program – I was quoted $3300 and by the time the job was done it was over $8500 – I had to dispute charges with my credit card company and Elance won’t help because you
paid weekly.

Yes my site looked pretty when they were done but it was not functional. It would not stay live – they had loaded so much extra files and junk into the backend. It took me months of no business to find out what the problem is.

Do not let them touch your website!!

]]>By: carolyn thttp://www.orbitmedia.com/blog/web-design-complaints/#comment-4097
Wed, 06 Aug 2014 12:46:37 +0000http://www.orbitmedia.com/blog/?p=2679#comment-4097yes ACCELERATED WEB SOLUTI is taking 4.95 a month for something that i have not a clue how to go forward with what they promised and that was that i would make money with them as a web design company they would be there to help not so you have to get a bigger package which is nonsense costing 500.00 or more
]]>By: Sherwathttp://www.orbitmedia.com/blog/web-design-complaints/#comment-4009
Tue, 15 Jul 2014 04:08:09 +0000http://www.orbitmedia.com/blog/?p=2679#comment-4009I do have a very bad experience with web guy,, he is money hunger,, he never stop asking for Mony , even though we agree from the beginning about the price,, but he keep taking money , this to set up your emails,, this for promotion in face book,, all this plus his bad attuide ,, I had enough with him,, what shall I do?? Where do I turn for complain??
]]>By: hayleyhttp://www.orbitmedia.com/blog/web-design-complaints/#comment-3710
Mon, 05 May 2014 19:40:04 +0000http://www.orbitmedia.com/blog/?p=2679#comment-3710Thank you for your feedback. Do you think it would be acceptable to ask for the cheaper options now? This person was well aware of my budget as he referred to it and has insisted that he has already applied a discount on the price he’s given. My gut instinct is that he knew that he wanted £4000 out of me before work commenced and he worked towards that with all of the marketing ideas. He just never guided on the website price.
]]>By: Andy Crestodina (@crestodina)http://www.orbitmedia.com/blog/web-design-complaints/#comment-3709
Mon, 05 May 2014 13:01:35 +0000http://www.orbitmedia.com/blog/?p=2679#comment-3709I’m sorry to hear about those additional costs, Hayley.

Well, since they didn’t give you a quote first, then you didn’t agree on the price and you aren’t actually obligated to pay. But probably, it’s best just to settle. I would explain that since you didn’t agree to the overages, you are not willing to pay the full amount. If it’s possible for you and acceptable for them, you can just split the difference.

It’s never OK for anyone in any business (car mechanics, plumbers, home builders) to incur additional costs without the approval of the client. Additional costs must be approved first. No one can afford to write a blank check!

]]>By: hayleyhttp://www.orbitmedia.com/blog/web-design-complaints/#comment-3687
Fri, 02 May 2014 13:56:12 +0000http://www.orbitmedia.com/blog/?p=2679#comment-3687I recently had my website designed by a company and we discussed a budget but they’ve gone over it by £1100 without any communication or advice or guidance. However he did offer budget advice on the business cards etc and managed to come £10 under budget there. I’m left with a bill almost twice the amount originally discussed with a great looking website but feeling deflated about it. What can i do? They’ve done the work. I didn’t get any info until the website was completed, no opportunities to keep the cost low or advice on best option to stay within budget nothing. How do I resolve a problem where he is claiming also to have given me a discount on a cost that is over budget.
]]>By: Andy Crestodinahttp://www.orbitmedia.com/blog/web-design-complaints/#comment-3233
Fri, 17 Jan 2014 13:08:52 +0000http://www.orbitmedia.com/blog/?p=2679#comment-3233I’m very sorry to hear this story, Violet. This post has turned into a mini-support group for companies that have been robbed!

It’s likely that the companies that you’ve hired (and have taken your money) either did not understand the project, or had not done a similar project before. You can reduce the risk of becoming a learning experience for a web designer by hiring a company that can show you a completed website with similar features, or by simplifying your project to make it very standard.

Best of luck to you, Violet. Let me know if I can help you in any way…

]]>By: Violet Honeyhttp://www.orbitmedia.com/blog/web-design-complaints/#comment-3232
Fri, 17 Jan 2014 10:07:36 +0000http://www.orbitmedia.com/blog/?p=2679#comment-3232We’ve been trying to get a new web site up and running for 5 years now. The first company we hired went into liquidation after taking a hefty deposit from us. The second company (who seemed to have good reviews and made all the right noises) took a hefty deposit, went a year behind schedule, wouldn’t answer telephone calls, fobbed us off on email and then told us they had made a mistake and tried to triple their original quote. Now, our third attempt (again with a hefty deposit being paid) is 18 months behind schedule, testing brought to light several serious non working but critical component parts (e.g. Searches, payment gateway functionality, etc.) of the development and the developer has now announced that they now don’t have the time to invest in completing the project to a given time frame.

This whole experience has left a very nasty taste and we do now feel as if this industry is out to fleece the small unsuspecting business owner. How on earth do we find a reliable, trustworthy web designer who will actually deliver what they promise and won’t just take our money and run? We have now spent well over what we had in our budget for a new web site and have absolutely nothing to show for it. Mostly all web design companies ask for an upfront payment and we have paid this three times in good faith. As a small business it will now be very hard for us to make this leap of faith again if we have to start afresh with another web developer but I guess there must be some good guys out there if we could just be lucky enough to find them.