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How do I cancel my DisneyLife subscription when I am billed via the Apple App Store?

If you are being billed via iTunes, regardless of the account you chose to subscribe with (Facebook, Google, Disney or iTunes account), please note we cannot cancel on your behalf, as you're billed through Apple and we don’t hold your payment details.

You can cancel your subscription either on your device or on your Mac or PC:

To cancel on your Device

In the DisneyLife app, tap the Menu icon.

Tap Settings.

You will see “To modify your subscription, sign into your Apple ID”. Tap the Apple ID. You will leave the DisneyLife app and be taken to your Apple Subscriptions page.

Under Subscriptions, tap Manage.

Tap DisneyLife.

Tap Cancel Subscription.

In case you are unable to access the DisneyLife app on your device, you can follow the steps below:

Go to your device’s Settings page.

Tap iTunes & App Store.

Tap your AppleID, highlighted in blue, at the top of the screen.

Tap View Apple ID in the pop-up box.

Under Subscriptions, tap Manage.

Tap DisneyLife.

Tap Cancel Subscription.

To cancel on a Mac or PC

Open iTunes on your computer or laptop.

If you aren’t signed in, you will need to sign in with your Apple ID.

From the Menu bar at the top of your computer screen or at the top of the iTunes window, click on Account.

Click on View My Account.

Enter your password, then click View Account.

Scroll to the Settings.

To the right of Subscriptions, click Manage.

Find DisneyLife on the list and click Edit.

Towards the bottom of the page, click the button Cancel Subscription.

Note: If you are using Windows and can’t see the menu bar, you can change your menu bar settings by:

Clicking on the Menu icon in the upper-left corner of iTunes.

Selecting Show Menu Bar

Going to step 4 above

When you cancel your subscription, it will end when your current billing period is over. Until then, you can carry on enjoying everything DisneyLife has to offer and may receive emails from us.

Remember: if you have a Disney Account, it will still remain active, allowing you to log in to Disney websites, apps and other experiences. If you would like to update any of your personal details or marketing preferences, please sign in to https://disneyprivacycenter.com/communication-choices to update your account.

Please note: deleting your Disney account will not cancel your DisneyLife subscription. If you have any questions about how your personal details will be used, you can read our Privacy Policy.

If you're being billed for DisneyLife via Amazon, Google Play or credit/debit card, please check out the cancellation steps below:

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We retain all information linked to your contact in order to identify service improvements. This chat service is provided by Zendesk on behalf of The Walt Disney Company Limited, 3 Queen Caroline Street, London. For more information about how your information is used and kept secure, and your rights, please read Disney’s Privacy Policy or visit our Help Pages.