Standby
supportYou can keep in touch with us, even on a
self-guided
bike tour.

We
provide you with a mobile phone and a
contact person
to call in case of anything
during
your
tour. This is a 24-hour
service
and you can call
your
contact person
anytime. You will
have their
mobile
number
programmed
into your
phone.
In case
you
cannot reach
them there are numbers to
our
office and the
mobile of another person.

At
your tour welcome briefing we will show
you how to use the
phone and explain who your
contact people are. You also get
a phone charger.

People
who have gone on our tours in the past have
described this service as allowing
them to
have an adventure on their tour,
but have the peace
of mind that they can always
call if needed.
This
service also enables us to resolve any issues quickly.

You
do not have to keep your mobile on. It is your
holiday
after all. If we
need to contact
you during the
tour, for any reason, we will
leave
a message at
your
overnight hotel.

We
mainly use Nokia mobile phones. We also have
Siemens
and Sony Ericsson cell phones.
On
some tours you will use the mobile phone to call us to arrange
a particular transfer.