XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).

XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).

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$26,429 - $51,599

Country: United States

Currency: USD

Updated: 9 May 2019

Individuals Reporting: 31

Job Description for Travel Consultant

Travel consultants assess the client’s needs and expectations for a travel experience, and then provide them with the best travel options. They work to build an ongoing relationship with the customer to open the door for future bookings through the company.

Travel consultants must be high energy and able to work in a fast-paced environment, as they often work with clients that have a wide variety of needs related to planning travel. Clients' travel needs may be for work, vacation, or family. Regardless of reason for travel, the consultant's goal is to ensure that every detail is taken care of and that no problems arise during travel. Aspects of a trip that clients may coordinate include flight plans, hotel registration, and car rentals. They often are also responsible for coordinating trip activities. Travel consultants normally work in an office setting during regular business hours; however, some clients may require different hours because of time zones and their schedules. Travel consultants may be required to work on weekends and some evenings.

Travel consultant positions often require a high school diploma or equivalent. Many companies require experience in sales or service. Customer service skills are very important in this job, as travel consultants work with clients on a daily basis and must effectively solve issues that may arise in the course of travel planning. The travel consultant must be well versed in basic computer software and highly organized, as clients need information in a timely fashion. (Copyright 2019 PayScale.com)

Travel Consultant Tasks

Work with airline and hotel services to find best rates for customers.

Stay apprised of current airline industry rules and regulations and inform clients of changes that may affect them when traveling.

Maintain client loyalty program accounts and ensure proper point redemption procedures are followed.

Build and maintain relationships with clients to create convenient and affordable travel plans.