I am new to this website so forgive us if we are struggling to navigate the forum.

I own an Eldiss 180 which I bought from new in 2011. We have had 2 habitation checks over this period and damp has been found in several areas on the floor on each occasion which have been repaired under the warranty.

We are worried about this and feel that this should not happen on a new vehicle. We have more work scheduled to be carried out.

Should we be worried? The man at Marquis who sorts out the warranty work does not seem concerned and gives me the impression that this is a common problem.

Hi,I cannot say i know if its a common problem with you model of van.But your right to be worried.there doesnt seem to be many on the forum tonight be patient i am sure someone will know and post tomorrow

I bet he would be concerned if he had spent 30 grand or so on a motorhome i think you would be better finding the cause or the same thing could happen on you next check. You buy a van for pressure no distress. I would ask the dealer to contact eldis to to what the problem is.....good luck.

We bought our van at 1 year old. Noticed some bubbling on the back wall, but just assumed the glue hadn't been set right.

After running her for 4 years we noticed a damp smell and when we pushed on the rear wall below the bunks found water RAN out of the wall.

O/H stripped out the whole rear of our van to find that the brake light (fitted at the top of the rear wall) had been broken when it was fitted to the van on manufacture (they didn't cut a big enough hole)

The brake light fitting had been acting as a funnel, collecting rainwater and directing it down into our rear wall since the van had been first built.

During the re-fit we also found that the bunk supports were 'screwed' into the polystyrene packing in the wall and had 'missed' the wood supports.

We bought our van at 1 year old. Noticed some bubbling on the back wall, but just assumed the glue hadn't been set right.

After running her for 4 years we noticed a damp smell and when we pushed on the rear wall below the bunks found water RAN out of the wall.

O/H stripped out the whole rear of our van to find that the brake light (fitted at the top of the rear wall) had been broken when it was fitted to the van on manufacture (they didn't cut a big enough hole)

The brake light fitting had been acting as a funnel, collecting rainwater and directing it down into our rear wall since the van had been first built.

During the re-fit we also found that the bunk supports were 'screwed' into the polystyrene packing in the wall and had 'missed' the wood supports.

I am new to this website so forgive us if we are struggling to navigate the forum.

I own an Eldiss 180 which I bought from new in 2011. We have had 2 habitation checks over this period and damp has been found in several areas on the floor on each occasion which have been repaired under the warranty.

We are worried about this and feel that this should not happen on a new vehicle. We have more work scheduled to be carried out.

Should we be worried? The man at Marquis who sorts out the warranty work does not seem concerned and gives me the impression that this is a common problem.

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have they every explained where and how or if the cure has been done??

Since the whole of the back wall and some of the side walls were stripped out, wood frames replaced where necessary, new ply sheets to rebuild and ensure screws were attached securely so the bunks don't fall down.

Then, our van is better than new.

I have a 'dave'.

(I have found that men called Dave are so handy to have around when there's a DIY job to be tackled.)

As for your damp van ... I smell a rat ... a very damp one! Having your van repaired once for damp should have cured the problem, having it done twice is very suspicious .... to me it implies that they didn't solve the problem of what was causing the damp in the first place and therefore I'd question whether they have solved it this time round!

If I were you I'd get an independent damp check done by an NCC registered service centre and get them to comment on the remedial work carried out and if there is still damp present. This will then give you something to 'talk' through with the nonchalant Marquis dealer as it sounds like he is fobbing you off until you are no longer 'his problem'!!!

I am new to this website so forgive us if we are struggling to navigate the forum.

I own an Eldiss 180 which I bought from new in 2011. We have had 2 habitation checks over this period and damp has been found in several areas on the floor on each occasion which have been repaired under the warranty.

We are worried about this and feel that this should not happen on a new vehicle. We have more work scheduled to be carried out.

Should we be worried? The man at Marquis who sorts out the warranty work does not seem concerned and gives me the impression that this is a common problem.

Click to expand...

hi mick if you have any form of skirt or fitting around the outside make sure they are sealed as water will get in like screw holes

Hi Mick I would be taking it back and asking exactly what the problem is / remedy :thumb:The mere fact that its damp twice is worrying even if they have cured it twice and it was in different places does not sit well in my mind Ask how the floor has got damp and what have they done to cure it ? -only thing to do is replace the floor :Wink: that means they will have it in for several weeks --more details are needed as to what they have/not done - You will soon loose the goodwill once the warranty has run out ---don't get fobbed off and keep us informed
terry

Hi, the response from Minx sounds spot on. Why has the dealer failed you twice! I would insist the manufacturer look at this problem and not the dealer. You could also threaten to report Maquis to with the NCC in order to get them to pull their finger out and do a proper job.

Hi, the response from Minx sounds spot on. Why has the dealer failed you twice! I would insist the manufacturer look at this problem and not the dealer. You could also threaten to report Maquis to with the NCC in order to get them to pull their finger out and do a proper job.

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Personally I would not start threatening anyone just yet --you are better off with the dealer on side, after all at the end of the day you bought it from them so it's there problem to fix or give money back (DOUBT THAT HAPPENING)The DEALER WILL HAVE A LOT MORE SWAY WITH THE MANUFACTURES :thumb:
terry

No damp is acceptable if you buy a damp meter a reading of 15 is OK (there is damp in atmosphere) anything much above this needs investigating :thumb:When damp gets bad you can usually see/smell it but it also hides away in places you would not normally look IE UNDER BEDS, IN CUPBOARDS,etc etc -You may find sligtly higher reading around window bottoms due to condensation etc Watch out for water stains and mold especially in the shower area as lots of M/Hs have what was classed water proof boards that were not so then they started wall papering with vinyl paper then moved onto all plastic shower cubicles
terry

sorry to say, i bought a brand new van from marquis once and certainly cant recommend their after sales service or workshop. after months of hell with them i sold the van on and lost money rather than continue the stress. from bitter experience, they smile to your face and do the absolute minimum to repair faulty or damp vans. even when shown a written report from another workshop detailing the faults found, they just covered some up without repair