Find your past-due subscription in the list. The amount past due will be in red.

Select Pay now, and then follow the instructions to pay the balance due.

Note If your subscription is past due, adding a digital code will not settle the balance you owe. You’ll need to settle the outstanding balance using the steps above before redeeming your digital code.

Solution 3: Change your payment option

To change or update your payment option, see Update a payment option online, select Update a payment option on the left side of the screen, and then follow the instructions on the screen.