Business Operations Procedure Writer

JPMorgan Chase & Co, - Wilmington, DE

Req #: 170104650Location: Newark, DE, USJob Category: OperationsPotential Referral Amount: 0 US Dollar (USD) Credit Bureau Operations / Data Furnishing Business Operations Procedure Writer (601)DescriptionAs a Business Operations Procedure Writer you will work for Credit Bureau Operations and partner with subject matter experts to document policies and procedures for Data Furnishing. This role is responsible for consistent knowledge, formatting and best practices of procedures from creation through to publication and training. Responsibilities include: · Write new or update existing procedures to document policy driven standardsInitiate creation of new procedures Inventory existing procedures and coordinate review and re-certification Report on procedure inventory status and champion Credit Bureau Operations Control initiatives Document and train on procedure best practices and standards Evidence the procedure lifecycle is moving forward and vetted with internal approval forumsEstablish and maintain relationships with the subject matter experts to ensure timeliness of publication Perform quality reviews to ensure process and report gap analysisCollect summary of file processing and evidence from each Credit Reporting AgencyCollection and analysis of correction file data deficiencies and champion modifications to ensure remediation and promote data quality and integrityEngage and identify cross-impacts with other functional areas such as Dispute partners Document procedure changes, maintain log and manage multiple projects based on prioritization Qualifications Required Skills· Excellent Project Coordination and Project tracking skills· Experience in collaborating across multiple functional operational teams· Must demonstrate strong time management skills, ability to multi-task & handle multiple assignments, proactively consider future impacts & prioritize one's own work· Must have professional verbal and written skills being able to communicate effectively on both a technical and business level· Excellent attention to detail and ability to analyze detailed business requirements, raise questions and seek resolution to outstanding clarifications required for test case identification· Good oral and written communication skills, interpersonal skills and ability to influence· Strong partnership and team building skills· Bachelor’s degree or equivalent work experienceData Furnishing knowledge a plus

Company Profile:
JPMorgan Chase (NYSE: JPM) is one of the oldest financial institutions in the United States. With a history dating back over 200 years, here's where we stand today:
JPMorgan Chase (NYSE: JPM) is one of the oldest financial institutions in the United States. With a history dating back over 200 years, here's where we stand today: