Thank you for your question, my name is ***** ***** I look forward to assisting you.Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.how exactly did you purchase the books?

Thank you,This is usually an issue with the Firmware, so I would first like you to do this please.Remove the charger from the Kindle and hold the power button to off for 35 seconds.Release, then connect the charger and turn on the Kindle and tell me if you then see your books.Let me know the results pleaseThank you

Thank you Richard. THey appear onCloud but not on the main kindle site and i can't open them on cloud What appears when i try is "queued". How can I eithermove the books onto the main site or open them to read?

Customer:replied 2 years ago.

Books on cloud but not on main kindle site. I can,t open them to read. This appears when I try EE-Bright Box-mbk55h followed by BTHub-3PJQ

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