WHITE PAPER:
Read this paper to learn how to move beyond automating HR processes with a strategy for aligning, optimizing, and accelerating workforce productivity in a way that drives measurable business results. Learn how cloud-based workforce management software can help you to understand, measure, and act upon workforce data.

WHITE PAPER:
This whitepaper provides solutions to the challenges companies have in all industries: jobs that must be performed—and performed well—for the companies to succeed. To ensure a flow of the right talent for these roles over time, the best practice is for organizations to build critical-talent pipelines.

WHITE PAPER:
This paper illustrates how the HR departments of six leading-edge global enterprises are driving their organizations forward with best-in-class workforce management strategies designed to foster maximum business results. Read on to catch a glimpse of the innovative HR practices employed at market-leading companies including Chiquita and Zappos.

WHITE PAPER:
There has been tremendous innovation in contact center workforce management (WFM) over the past three years, with new vendors and offerings entering the scene. Find out how the new generation of WFM solutions are easier to use, improve agent satisfaction, enhance customer experience and cut costs.

WHITE PAPER:
This paper shows ways to combine mobile devices with a robust wireless network and complementary Software-as-a-Service (SaaS)-based offerings that will allow you to choose applications that fit your needs, empowering your workers to make efficient use of time in the field.

WHITE PAPER:
Project management approaches that address the needs of the entire organization enable greater efficiency and profitability. Inside this white paper, find out which 3 key drivers can help increase workforce engagement during your next project.

WHITE PAPER:
In the face of shrinking margins, today’s retailers seek a large competitive advantage. Given that a retailer’s largest controllable expense is its workforce, retailers that implement a solution that gives real-time visibility into labor practices and generates optimized schedules will help with labor costs, store sales and customer service levels.

WHITE PAPER:
This paper explains how workforce selection - using science-based Behavioral Assessments to screen, select, and hire the best talent - is emerging as a vital new source of strategic advantage for manufacturers. Read on to learn how using behavioral assessments to hire new employees can greatly improve the accuracy of hiring decisions.

WHITE PAPER:
Think an ERP is the solution for your workforce management needs? Stop and consider how hard you would have to work, to make your ERP work for you. This paper presents seven signs that will tell you that it’s time to go with Kronos.

WHITE PAPER:
This paper describes the challenges organizations face in effectively handling workforce management processes and highlights how automation and tools can enable organizations to improve their workforce management processes and thereby deliver benefits to the business.

WHITE PAPER:
This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.

WHITE PAPER:
IT executives are under intense pressure to cut costs, and that pressure is significantly increased by the current grim economic outlook. So, how can your organization weather this economic storm? Surprisingly, a variety of opportunities for IT are hidden within today's financial challenges. Learn how with the right approach, processes, and...

WHITE PAPER:
Help desk managers servicing large mobile workforces, such as remote employees and workers on the road, face significant challenges. This white paper will examine key IT help desk challenges and reveal the many advantages of customer-centric remote support.

WHITE PAPER:
Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today.

WHITE PAPER:
Manufacturers have made great strides in optimizing materials usage by implementing powerful supply chain applications, but the labor side of the equation, which concerns a company's most vital and controllable resource, has been largely neglected.

WHITE PAPER:
Using Lean principles, manufacturers have made significant improvements to their operations, from improved productivity, increased resource utilization, to a more accurate understanding of product costs. One area where manufacturers may not have thought to apply Lean is the workforce.

WHITE PAPER:
Falling demand. Sweeping layoffs. And widespread plant closings. Unprecedented economic challenges are driving manufacturers to find new ways to reduce costs, increase productivity, and make better decisions. Decisions that can help optimize the use of labor and resources.

WHITE PAPER:
Virtualization can significantly improve the utilization of computing resources. In this white paper learn how virtualization can assign unused resources to workloads in other parts of an organization that can benefit from them.

WHITE PAPER:
Organizations with multiple locations face unique challenges when configuring and maintaining a network storage solution. In this paper learn about how to achieve a successful configuration and management of a distributed NAS solution.

WHITE PAPER:
This whitepaper explains the benefits of a paperless office using SpringCM. Learn how to establish an inbound e-mail address and fax number to capture paper and digital content, and have incoming transmissions routed to SpringCM, saving time and paper.

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