How an online retailer safeguards their website with Cloudbric

A secure website

“Our website means everything to our business,” says Vicki Berry, co-owner of Essentially Natural, an online retailer specialising in all-natural beauty, grooming and wellness products.“We provide an easy and trusted shopping experience for thousands of eco-conscious South Africans, with our website as our exclusive means of doing business. It’s where we sell our products, yes, but it’s also where we connect and engage with our customers, who benefit from the resources, advice, e-books and recipes that we provide,” explains Vicki.

With such a vital online presence, it was essential to choose the right hosting provider and the right security solution. “Choosing xneelo as our hosting partner was an easy decision to make when we were pursuing an online platform and shopping cart in 2014,” explains Vicki. “For many years, I’ve relied on the trusted and informed support from what I believe is the best in local hosting.”

Why Cloudbric?

The peace of mind that Vicki has always felt from xneelo is now mirrored in the xneelo-endorsed Cloudbric firewall. While xneelo remains responsible for the uptime and security of its network and servers, Cloudbric is able to meet the need of website-level security. An added layer of protection, especially if your website gathers customer data, or if you use a payment platform. Cloudbric acts as a preventative measure, guarding your website against hackers that look for ways to exploit weaknesses in your website’s code.

“To be frank,” says Vicki, “I pay attention to products and services that xneelo advocates and includes as part of their offering. I know they’ve done their homework! Coincidentally, at around the time we were considering Cloudbric, we were seeing a high rate of spam attacks, and so trying the service was a no-brainer.”

“Spambots are a headache,” explains Vicki. “We felt caught off-guard by the level of attacks, given that we are still a small, local business with good systems in place. Thanks to the Cloudbric dashboard, we’re more informed about security events that we’re exposed to, and that are being repelled by Cloudbric.”

A convenient, trusted shopping experience

Essentially Natural links thousands of conscious consumers with the best natural ingredients and other honest products which are genuinely good for their health and have a low impact on the environment. They give their customers control over what they put in and on their bodies and into the environment. All on one platform, and conveniently delivered to their door.

“As an e-tailer, online security and the protection of our customer data is of the utmost importance to us. That’s why Cloudbric seemed necessary, as it provides an added layer of defence.”