Terms & Conditions

BOOKING CONDITIONS

A﻿ny booking placed by you shall be deemed to be an offer by you to purchase the relevant accommodation arrangements subject
to these booking conditions. No contract between you and Aviva Studio Apartments shall come into existence until AvivaStudio Apartments confirm (1) issues a booking reference number; (2) issues a
booking confirmation by email.

Online bookings will be charged with a 1 night
reservation deposit, this will be deducted from your balance.

The outstanding balance will be paid on arrival.

Telephone & email bookings are made with your Credit
card. The card is not charged but guarrantees the booking & the full balance is paid on arrival. Aviva studio apartments reserve the right to pre-authorise your card but not charge your
card unless there is a no show/no cancellation.

CANCELLATION AND AMENDMENT

In case of amendment or cancellation, 5 working days advanced notice is required prior to the arrival date, and
is subject to 5% bank charges of the deposit taken. Failure to do this, will result in the deposit charged being strictly non-refundable and the total cost of the first night will be charged by the
Aviva Studio Apartments on the card provided or if 1 night payment has already been paid.

-Aviva Studio Apartments will charge a 3% processing fee when paying by credit card once you arrival at the
hotel- Aviva Studio Apartments reserve the right to pre-authorize the payment.

All reservations longer than 5 nights must be confirmed
by the guest at least 3 days prior to arrivaL

The remaining amount of your booking will be payable to Aviva Studio Apartments on arrival by credit card + 3%
admin fee or in British Pound Sterling (GBP). EURO or USD