In August 2017, the City consulted with the public to better understand the experiences of people with disabilities. The survey included 53 questions with many opportunities to allow people to provide detailed feedback on transportation, employment, information and communication, City-owned buildings and public spaces, and City services. 298 people completed the survey and provided 1,898 comments in total.

The City also consulted with the Accessibility Advisory Committee (AAC) in June 2018. The feedback received from the public and the AAC helped to inform priorities and set the ‘Planned Initiatives’ listed in the plan. The plan uses an accessibility lens on how the city does business.

Our goal is to meet the diverse needs of all people and follow the principles of dignity, independence, integration and equal opportunity. We will strive to achieve an inclusive environment for our facilities, goods, services, employment, information and transportation.