1. WarrantyOCOM is dedicated to providing most cost-effective products and services with highest quality that will meet customers'satisfication, our warranty of the products is about 12 months from the shipment normally, some designated models can have as long as 24 months warranty. For mass order, we can supply you some spare parts for local repair. And after that, you can returned failure parts for reworks.

2. Payment TermsFor mass order, you can pay us by using T/T, LC, Western Union, Escrow or others. About samples order, T/T, Western Union, Escrow,Paypal are acceptable. Escrow Service is powered by Alipay.com. Currently,you can pay using Moneybookers, Visa, MasterCard and bank transfer. You can also pay with select debit cards including Maestro, Solo, Carte Bleue, PostePay, CartaSi, 4B and Euro6000.

4. Sample Availability & PolicyAfter customers confirmed our specification, we are very glad to provide samples for testing and qualification. All samples should be paid before shippment, and the samples price is a little higher than mass order. When the mass order placed, we can return you the samples cost, or send you more products with the shippments. You can buy the samples from us directly using t/t, western uion, or paypal. And you can also buy it on our online store at aliexpress: http://www.aliexpress.com/store/403448?tracelog=minisite_CI The sample order is needed before we release to our factorie

5. After-sales Service:(1) All products warranty is not less than one year, some models even up to two years warranty. (2) Spare parts will be provided for mass orders for customers' local maintenance. (3) Have distributors or authorized agents in main market who can provide local repair and replacement services. (4) Professional CRM management insures fast customer's enquiries and orders tracking. (5) Sales with many years experience in foreign trade, proficient in foreign languages and strong sense of responsibility. (6) 7*24 hours online, working days respond within four hours, rest days within 12 hours.

7. Video GuideTo help customers use our products better, we have recorded and upload some video guidance, you can find them at http://www.possolution.com.cn/video.html.

8. MOQ policyNo MOQ limitation for the standard products, but the unit price is different. For customized production, you can discuss the MOQ with our sales rep.

9. Request a quoteRequest a quote at http://www.possolution.com.cn/inquiry.html

About OCOMOCOM is a leading One-stop POS and Auto-ID Related Products Supplier, which is qualified by Global Fortune 500 company. We have Top 1% level Trade Assurance guarantee. 8 Years OEM/ODM Experience. We were serving more than 1300 customers over 133 countries, 40 of them are the biggest distributors in their territory. The main market in Europe, Australia, and fast growing South America and Africa. The customer list including famous Unilever, O2, Equicom... We have CE, FCC and other required certifications.