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Failure and loss can be a great opportunity to learn and grow. It is just a question of addressing the failure with the right mindset. I have over twenty years history as a successful senior leader in health care and as an entrepreneur. I have experienced failures and losses of…

I was on my first day at a new job. I had taken my first senior leadership position at a large hospital in Louisiana. I had not slept the night before as I obsessed over what to say and how to present myself to instill confidence in my abilities. A…

I love the movie Remember the Titans because I believe that it is a great example of how leadership can affect an organization. The movie is based on a real life situation and stars Denzel Washington. I want to share why I believe this is a great leadership development story.…

Baptist Hospital-Union County is a nonprofit, acute care, hospital that serves New Albany, Mississippi (Baptist, 2009). New Albany is a community of about 8,200 in a county of close to 23,000 (Union County Development Association, 2009). New Albany lies 25 miles to the West of Tupelo, and about 65 miles…

When faced with poor performance, a lot of managers opt to eliminate the employee in question rather than to eliminate the reasons behind the performance. Many managers wrongly blame poor performance on lack of motivation or on a poor hiring selection by the company. But, in reality, the majority of…

I have noticed that customer's reported pain levels correlated with increased wait times. Management of wait times, I believe that this is an important factor in improving patient and customer satisfaction. I intend to illustrate this with a review of my experience.
I have over twenty years of successful history…

Leadership is an essential part of guiding and encouraging the best of a staff or facility. The characteristics of the leader can influence an organization to reach improved service goals, further financial gains, and a higher quality product (Gandez, 2006). How an individual fills the role of leader greatly affects…

This is part 2 of my reasons for poor performance.
When faced with poor performance, a lot of managers opt to eliminate the employee in question rather than to eliminate the reasons behind the performance. Many managers wrongly blame poor performance on lack of motivation or on a poor hiring…

"Do you trust me?" I asked Elliott, my director of rehab. Nice opening question, but I thought I could tell him why trust in leadership was important despite his upfrontedness.
"Yes," he said without hesitation. He held my gaze and smiled, "What's your point?"
"Well, you asked me if I…

Cecelia, one of my reports came into my office, "Hey, boss. What's up."
I looked up from my computer screen and smiled. "Nothing, just looking at reports. What about you? Anything happening since," I pretended to look at a watch that I don't wear, "About an hour ago?"
"Nope, just…

Did you ever hear the saying no news is good news? Well if you take that approach with your employees you’re bound to have high turnover. Employees need to have constant reassurance that the job there are doing is meeting yours and the company standards. Nothing motivates employees more that…

I was sitting in Elliott’s office thinking of a way to inspire his leadership skills. Elliott is my director of rehab and a physical therapist. He is an affable guy and sincere in his practice of therapy, but a bit weak as a leader. His staff is composed of very…

It’s a simple fact that leadership begins in your own head. It starts with the attitude you take toward yourself and the people around you.
How do you think of yourself? Do you see yourself as someone who tells people what to do and sees that they do it? Or…

"You want me to what?" she asked.
I inflated my chest and, in deep a baritone as I could muster, responded, "I want you to tell your staff that we will not be paying for overtime from this moment forward."
Her face contorted at first. Then it went slack. Her…

Leadership during tenuous times requires resolve, fortitude, and the ability to display and encourage a sense of hope for a better tomorrow. Leadership positions are more than just what happens on the job. The following is an example of how you can use situations that happen in your life to…

"It was late," I started. "But I got my first article written and submitted about ten o'clock last night. I had to help the get the kids to their after school activities, then with dinner and their homework, and finally to bed." I had not yet checked to see if…

"Are you asking me how I intend to lead?" I asked. I tried to hide any sign of incredulousness at even being asked. I have been a manager and now senior leader for over 20 years. I came into the working world when most new employees just seemed happy to…

Establishing collectively agreed upon team charter of mission, vision, and value statements with your team or business group is of great benefit. A common culture of accountability and singular focus can help a group's performance. I have had over twenty years of successful experiences as a senior leader in health…

Implementing the three “R’s”
Responsibility, Recognition, Rewards
Are you a good leader? If you have never asked yourself that question, now is a good time.
Let’s be honest. No matter how talented you are, your organization would definitely benefit if you made some improvements. When you move up in the…

I was sitting in Natalie's office. She is a direct report of mine. It was Monday and we had just run the gambit of how her son was doing at his first year of college. I had opened the conversation by sharing my fears for my daughter who was heading…

Your employer want more that your body, more than just your arms, back and brain. Your employer wants you to act like an owner.
Why is this? What does it mean?
Organizations are reshaping themselves in an attempt to become more entrepreneurial. They want to get closer to the customer.…

The Internet’s large-scale global penetration has been increasingly seen with a large number of technology and web-savvy consumers, creating a huge opportunity for both Service oriented Industry, Salon Industries and their end customers. Over the past decade, the Ecommerce mobile app in manufacturing and industrial distribution, has evolved from basic…

Quail Farming Quail birds are hearty birds which thrive very well in cages and are relatively inexpensive to maintain. If you can spare ten minutes a day and you have a square meter of space then you could be on your way to a healthier life. They are birds that…

After having formed in the field of investment banking, Mauro Maia joined in 2010 F2i - Fondi Italiani per le Infrastrutture as Senior Partner. The professional path of Mauro Maia
Mauro Maia graduated in Economics at University of Turin and then He started his career in 1987 in Credito Italiano.…

For the batch that will pass out in 2016, it rained PPO’s ( Pre Placement Offers) and PPI’s ( Pre Placement Internships) this season at FORE School of Management, New Delhi. The highest domestic PPO was INR 13 Lakh plus. Some of the corporates which offered PPOs at FORE were…

As a rule, nowadays most top managers in big companies have special people in the team (secretaries, personal assistants) who try to plan and arrange their tasks and daily routine so that to get the maximum efficiency from their performance. If you are not a ‘big boss’ and have no…

I’m one of those people who make “to do” lists on a clean piece of paper and ideally with an ink pen. I’m not sure why writing it in ink makes me feel better about it, I think it just shows a greater level of respect towards the things I…

If you are in the customer service business having well trained employees is most important. My experience has been in the restaurant industry. As a manager or the owner of a restaurant you will not always have contact with every customer how enters your restaurant. Having well trained employees can…

ManageArtworks comes with a powerful HTML5 viewer that is integrated with the Workflow and Asset Library.
The purpose of this viewer is to
1. View PDF Files on the browser without depending on Java, ActiveX or Flash components
2. Make online collaboration and reviewing quick and easy for all stakeholders…

The importance of standardization service cannot be undermined once it involves transportation your machines and equipments back to their original in operation kind. This methodology helps you align your machines with the initial manufacturer's specifications. By carrying our regular standardization checks, you will be certifying that your machines keep in…