Dear UK Border Agency,
Please provide copies of all guidance notes and applications forms for the above documents issued from Sept 1997 through to today. It would be preferred if electronic copies can be supplied wherever possible. Please include ALL versions of the documents, and include dates of the revisions and a summary of key changes in each form.

I have particular interest in the following documents, but stress ALL should by supplied:

Guidance Leaflets for European Applications made in-country for the public, and processing guidance for UKBA staff - with particular reference to:

Documents advising of protocol for (re-)applications following lost files and/or when there is clear evidence of a delay or fault by UKBA, including the resubmission of identity documents already once held, the fast-tracking of such applications and efforts to be made by UKBA in absence of a formal request for residency documentation once made aware of error.