Human Resource

Employees are a company’s best asset. HR must see itself as a partner in business for faster growth and to outpace their competition. The functional role of HR is changing rapidly. The time devoted to administrative tasks is decreasing and its roles as a strategic business partner, change agent and being the spokesperson for employees are increasing. HRM today is all about the people needs of the business and the personal needs of the employees. HR management zeros in on organizational behaviour, pay equality, employment law, management, and leadership improvements. A focus people oriented organizational has HR to focus primarily on creating a workplace culture; emphasizing the values, expectations, rules and standards for the workplace; helps employees to understand workplace diversity; strengthens the training and development of its workforce.

Our courses enables HR personnel to see themselves as HR Change Agents – to build skills needed to guide your employees through change, aligning change initiatives with business strategy, communicating effectively to get the initiatives across the organization, addressing resistance and encouraging sustainability; Next, HR as a Human Capital Strategist – possessing knowledge in talent management: recruitment, corporate development and employees engagement; Finally, HR having the competency in workplace planning – qualitative decision framework to support the organization business strategy. And also to put the right HR policies and procedures in place – understanding the complexities of employee benefits, laws and grooming future leaders that will help the organization to stay ahead of the competition and to assist the management to meet the business goals.

Courses We Offer

Understanding The Labour Law (The Employment Act 1955)

HR understanding of the Labour Law is critical to an organization’s compliance to the laws and regulations. HR must be able to apply the legal aspects of the Acts to their human resource management system. Effectively formulate policies that will encourage a harmonious employer-employee relationship. Understanding the fundamentals of the Employment Act 1955 is essential.

Behavioral Interviewing Techniques

No organization would employ or promote somebody without first getting to know the candidate and vice versa. That explains why every employment or promotion goes through an interviewing process. The ability to recruit effectively, interview for results whether for promotion and the final selection is key to understanding interviewees. Learn the right way of questioning in interviews to ensure the quality of the interview and be able to recruit or promote competent employees that all organizations seek. Understand the whole interviewing process from pre-interview up to post-interview, and hire or promote the “RIGHT” person. If you are one of them that struggle to find the right person for your company, look no further.

Managing Difficult Employees & Absenteeism

Dealing with difficult employees is a challenge and most Managers believe this to be a significant challenge in the workplace. So how can we prepare them to do better? This course will provide them with practical approaches that will help deal with them more effectively. Participants will understand and appreciate meaning of difficult employees and absenteeism in Malaysian work context and discuss reasons for such poor behaviours. They will be taught a two–prong approach of both soft and hard i.e. how to create a positive climate and work environment to encourage better performance or deploy disciplinary processes, apply company policy, rules & regulations and legal knowledge to deal with the more complicated cases.

Talent Management And Succession Planning

This course for accounts clerk and assistants helps you understand the steps performed in the accounting process in order to become more knowledgeable on the important areas in accounting. The modules will also help you gain a better insight on the nature and purpose of accounting so that you comprehend the different ways accounting events are measured, recorded and reported. Through basic theory and models, you will gain skills in analysing financial statements to evaluate organisational performance and credit risk. The focus on budgeting and working capital management will also ensure you see the bigger picture in keeping the company in operation through careful deployment of funds, debt and credit.

Training Needs Analysis (TNA) Workshop "A Practical Approach"

Be it human resource, customer service, finance, IT or any other function for that matter, training is needed for an organization to constantly grow and develop. If you are the person who is closely-related to training in your organization, this 2 day course will enable you to do strategic training needs analysis for your department and organization with ease. Understand the role of training in your organization and further maximize your talents’ potential with a strategic TNA through better analysis of organization and departmental training needs. On top of that, you will be exposed to different TNA tools and techniques which are proven to help you enhance the TNA process in your organization. Be a specialist in learning and development for your organization.