Bug Description

The section in system configuration called "Wacom Tablet" isn't detecting my Wacom Intuos Art Small 2015, i'm using Ubuntu 16.04 with 4.4 kernel, i installed the drivers of linux wacom but the issue continue.I expected that ubuntu will detect the tablet and the wacom properties setting will work.

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

Bug is in unity-control-center. Upstream gnome-control-center had an issue with not displaying tablets that had no eraser, such as the newest generation of Wacom's Intuos tablets: "Intuos Draw" and "Intuos Art"(models CTL-490, CTH-490, CTL-690, CTH-690). The issue appears to have been fixed for GNOME 3.16 -- the upstream bug report can be found at https://bugzilla.gnome.org/show_bug.cgi?id=746117

Well the tablet works with gnome 3.20, but in ubuntu the problem persist.
I didn't have the xf86-input-wacom installed in antergos :p so i thinked that gnome 3.20 wasn't detecting the tablet. I installed and it works!!! in Gnome 3.20.
So the problem is only in the unity-control-center.
Sorry for the confusion.
xP

I watched the source code of gnome and unity control center, in testwacom.c i found that the only difference between unity and gnome its that unity has a eraser word in one of the functions of the code, its easy to see only compare the two codes, i don't if is this the solution but maybe can, but i prefer like you see it and try it, you now more about this than me.

I have the same issue: the tablet works but is not detected by System Settings. Is there a workaround, should I wait until the bug is fixed, or do something else?
I've updated the kernel driver and the X driver, but I'm holding off installing libwacom until I understand what is the best course of action.

* Use the GNOME desktop environment instead of Unity.
* Use the command-line based `xsetwacom` utility instead of the GUI.
* Use a different tablet.

I suppose could try getting in touch with the Ubuntu team (e.g. through IRC) to make sure they're both aware that this bug exists and that it has been fixed in upstream GNOME for a while. Recent news is that Ubuntu will be switching to using GNOME instead of Unity in 2018, so even if this bug never gets fixed it should be less visible as fewer people use Unity...

I also have this issue, using CTL-490 tablet is not recognised in system settings, but works fine for the most part. Have been using it with MyPaint and no issues with sensitivity. Only annoying thing is that the buttons on the tablet do not seem to work at all, and I am not certain on how to configure this. But hopefully, when we migrate to Gnome over Unity, this will no longer be an issue.

I have the same problem with Ubuntu 18.04 developing branch. I can draw, e.g., with tuxpaint, I can use stylus and graphic tablet "Wacom Intuos Art Black Pen + Touch S" like a touchpad with mouse (left, muddle, right button), but I cannot access the pad via Settings > Devices > Wacom Tablet: "Stylus not recognized". So, no reprogramming of stylus buttons and tablet buttons :(

Hopefully this will be resolved till the final version of 18.04 in April?

You should file a new issue against Ubuntu 18.04 (specifically the ) which references the GNOME bug I linked to. This will ensure the Ubuntu developers can track the bug and hopefully work with GNOME upstream to get it fixed before the April release. The bug likely affects *all* lower-end tablets (i.e. non-Pro Intuos and Bamboo) based on the diagnosis.

It would be appreciated if you could give me a link to the bug you end up filing against 18.04. I'd like to subscribe to it for updates.