How-To: Firmware Upgrade Your Nokia N80 to N80ie

It took me a good long time getting the firmware update on my stock Nokia N80 phone. Hopefully this will help those poor, pitiful people who are having trouble getting up to speed to the N80 Internet Edition.

This tutorial should also apply to other Nseries phones such as the N93 but I have not tested the method on these devices so try them at your own risk!

First, a word about the N80 Internet Edition. Nokia has stated that the N80ie is exactly the same hardware as the “normal” N80 – which means the changes are purely in the firmware and the extra software that’s included. Not only that, but a regular firmware update on a stock N80 will produce an N80ie!

Basically, a little rundown of what you’ll get with the Internet Edition:

VoIP/SIP support (lets you make calls over WLAN)

better WLAN support

several new internet applications (Search, Download!, Lifeblog)

some bug fixes

If you’ve decided that it’s worth the effort to upgrade, then let’s begin.

Do you already have a Nokia N80 Internet Edition? Check to see if you have an Internet folder, or the Internet Tel./Search/Download!/Lifeblog applications already installed, if you do, then you already have an N80ie. You can still skip to step 3 to update your firmware, though.

Step 1

You need to determine whether you have a branded or unbranded N80. This means that if you got your N80 from a phone carrier or provider then you’ll need to change the Product Code of the phone to something else – this is due to the fact that the official Nokia updater program does not allow you to update the firmware if it detects a branded N80. Also, if you’d like to change the region of your phone to something else – say, from Europe to APAC, keep following Step 2. Otherwise, If your phone isn’t branded and you do not want to change the region, go to Step 3.

Step 2: Turning Your Branded N80 into an Unbranded One

One piece of software that you’ll need is Nemesis Service Suite, better known as NSS. This software was made for certain professional unlocking/flashing boxes, but you can use a simple USB cable also. The download link’s above there somewhere.

Install NSS. Very straightforward installation, just be on the lookout for two things: first, answer “Virtual USB Device” when the install program asks you what services you’ll be using after installation. Next, answer ‘NO’ when asked if you want to install virtual USB drivers.

Plug in your USB cable into your N80 and select PC Suite mode.

Run the program. You’ll see two main icons in the top right corner. Click the top/right-most one:

The program will hum for a bit, and then spit out some jargon about Testing Interfaces and Testing Directories. Ignore this. Click the Phone Info tab that will appear on the top. Now you’ll need to click the Read button under the “Production Data Edit” section.

The status bar on the bottom will display “Reading values…” Now this is the critical point. If everything went well, you’ll see several values filled into the Product Data Edit fields. If you received an “Error!” message, check out the troubleshooting section (to be added at a future date, like tomorrow).

I’ll assume that if you got to this point, there should be a number in the “Product Code:” field. The product code is different for each region, so you need to select the region that you want to convert your N80 firmware to. The choice of region will also affect included languages – if you need support for Chinese characters, for example, choose one of the APAC regions like Hong Kong or Taiwan. Below is the list of Product Codes for each region, and the type of N80 (metallic silver or pearl black). As far as I know the color type has no effect on anything.

A warning here: once you’ve selected a Product Code and updated the firmware, you won’t be able to change it until a newer firmware arrives.

Be sure to copy down the Product Code that’s already filled in the field. This is just in case something goes wrong. Once you’ve chosen a Product Code from the list above, enter it into the box and tick the “Enable” box. Then click Write.

NSS will update the product code on your phone in a matter of seconds. It should be about 1-2 seconds if I remember correctly.

Once that’s done, install the Nokia Software Updater, run the software and follow the prompts. The software will automatically detect your phone model and the region and after a good long wait will tell you if an update is available. Note! You may need to retry several times before the software finds a compatible firmware!

Finally, follow the prompts to get the firmware loaded on your phone. DO NOT TOUCH YOUR PHONE, USB CABLE, OR ANYTHING NEARBY! Leave the room while waiting for the firmware update to complete. Read a book. Eat a hot dog. Whatever. You do not want to mess something up while upgrading, as this will royally screw up your phone.

After the dust has settled and the NSU has finished updating your phone, you should be in the clear. Congrats, you’ve just gone through a mind-numbing experience.

Troubleshooting Section – updated May 10, 2007

Here’s some problems and solutions that I’ve found after

Help! I can’t get NSS to recognize my Nokia N80!

This seems to be the main problem users are having. NSS is a fickle program, and getting your phone recognized by the program might take some additional steps.

Some things you can try:

Change USB ports – Certain USB ports (usually ports located on the front or the top of your pc) might have problems when your N80 is connected. I personally had a problem with NSS not recognizing my phone (it was plugged into the rear, right-hand USB port) until I switched it to the USB port on the left.

Make sure you choose the “Virtual USB Port” option when prompted and say “No” when asked if you want to install USB drivers at the end of the installation for NSS

If you’re verified everything, install NSS on a different computer and try again from there

My N80 is stuck in offline mode!
I had this problem after messing around with the Nokia flashing software. To fix this eternal Offline Mode problem, fire up NSS and click the Phone Info tab on the top of the program. On the bottom right, you should see “Power Mode” and some radio boxes for “Local”, “Test”, and “Normal” modes. Select “Normal” and click the Change button.

NSS reads my N80 information, but the Read Production Data option doesn’t do anything!
Can’t help you with this….yet. I just experienced this problem on another PC and I’m trying to work it out. Stay tuned!

This troubleshooting guide is a work in progress, so after I get home today I’ll see if I can work out some of the problems.

64 Comments to How-To: Firmware Upgrade Your Nokia N80 to N80ie:

I flashed my RM-91 N80 with a RM-92 firmware and now the phone doesn’t even boot All I see is that annoying N O K I A homescreen.
Can any of you guys recommend me how to go about fixing it? Any links? Or is there a reputed cell phone repair store in US that you know off?
Please HELP!

Installed NSS without a problem on a computer that did not have any nokia software installed in it before. Had problems reading the product code (ERROR). I noticed that windows had detected my Nokia N80, allowed windows xp to look for drivers online, which it did and installed them successfully. After that, had no problems reading the product code etc

this was great iv bean trying to update my n80 ever since my n80ie was taken from me by a 02 shop who said they could not repair the slider and and gave me a n80 and said n80ie was not available any more still fighting that battle with them and nokia any way thank this site hard to find but worth the time spent

hey ok so my phone is up to date and everything version 5.017.0.2 rm 92 and all that but i have a problem going into the setting everytime i try and go to settings it just goes to a blank screen please help!

hey ok so my phone is up to date and everything version 5.017.0.2 rm 92 and all that but i have a problem going into the setting everytime i try and go to settings it just goes to a blank screen please help!

Excellent !!!
Though had to change to Euro3 tried the Australia N80i and it said my sw ver was up to date when it was still the old version.
So if ur trying a version and you cant update change to another compatible one if possible and NSS stoped reading my code so I just had to change it, reguardless, thanx for the help

i followed the steps above. i changed my code to 0539672 for GULF & everything was ok . i tried to update the phone but i only get an error message in the updater , startup failure INTERNAL MODULE ERROR

Hi all,
I upgraded to firmware 5.0719.0.2 with wrong code, after corrected the code and tried to upgrade again, but system replied said I’m using latest firmware, and need no to upgrade.
Can anyone help how to replace the correct firmware with correct code to overwrite/replace it?

Hi all. Thanks to everyone who has contributed to this page, the comments are really helpful. I just updated by UK branded (Orange) mobile from 0535061/4.0623.0.42 (product-code/fw) to 0538301(EURO 1 Patina Bronze Internet Edition)/5.0719.0.2.

I have attempted to upgrade my N80 (Telstra AU). I has run NSS and changed the product code to N80i [4.0623.41 to 5.0719.0.2] However, NSU recognizes the phone and shows update to 5 is available yet the update button is grayed and does not operate. Any idea what is going on?

I’ve just updated my N80ie to the latest firmware 4.0707.0.7 but I now regret because, each time I switch the phone off it reset the time and date more over I don’t receive any answer for the service command Msgs as Geonono encounters – I wish i go back to my earlier version of firmware it was with no problems, does anyone can advise me whta to do now? I think to sell the phone even if with half the cost I bought with (I just bought it a week ago!!!)

when you update via nss i thought you also had to run gsm MAGIC to enable writing of new product number. i have updated my n80 about 4 months ago. and it was worth it. still very confused as to why every one keeps saying fw 4.0707 0 is very buggy as i have suffered any at all. to all who are tempted be brave and give it a go:-)

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