Change battery still want start, First time, 2010glk350,

Customer Question

Change battery still want startJA: Have you changed a battery before?Customer: First timeJA: What is the model/year of your Mercedes?Customer: 2010glk350JA: What year is your Mercedes?Customer: 2010JA: Are you fixing your vehicle yourself? What have you tried so far?Customer: Put new battery inJA: Anything else you want the mechanic to know before I connect you?Customer: No