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FAQs - (Frequently Asked Questions)

At what age can I give a child paracetamol?

A child can be administered Paracetamol if - The child is over 2 months old, Weighs over 4 kgs, Wasn't born before 37 weeks of pregnancy...

At what age can I give a child ibuprofen?

A child can be administered Ibuprofen if - The child is over 3 months old, Weighs more than 5 kgs, Wasn't born before 37 weeks of pregnancy...

What is an M.U.R?

An MUR (Medicines Usage Review) is a free service provided by Community Pharmacies, paid for by the NHS. It helps Patients understand their medication...

Why can't I purchase certain things, or get my prescription dispensed at a certain period in the day?

As of the 1st October, 2009, the Responsible Pharmacist Regulations came into effect. This means, that we, as an employer have appointed a Pharmacist, for that day, to be responsible for the sale of medicines...

My medication is a different colour to last month's

Don't panic, we use 3 main suppliers to provide medication to our Pharmacies. In the event of one supplier struggling to supply our demand...

Can I pick up a prescription for someone else?

Yes, you can collect a prescription from the Pharmacy on behalf of someone. The person who you are collecting the prescription for needs to have filled in the relevant information on the prescription...

Why am I asked lots of questions when I purchase products over the counter?

Our Pharmacy Staff are committed to the welfare of our customers. We therefore ask the Government provided WWHAM questions to reduce any interactions...