Forcing Handset Status

From the dispatch service, the operator can force the handset status of an operative to indicate their current status if they are too busy or otherwise unable to do so themselves.

This function is accessed by selecting the specified handset from the handset tracker section, calling up the handset tracker and force status window.

From this window, the operator can force the status of the handset to reflect the operative’s current status. This change in status will be reflected on the operative’s handset and on the map screen when the handset is tracked.

The operative is still free to set their own status – this function merely allows them to better focus on the task at hand.