Hi, I recently bought a Tracfone w175g and put 120 mins on it. After about a week I realized the keypad was horrible, very hard to text and even dial numbers, plus no downloadable ringtones which I like. I also dont like the fact that it scratches so easily. So, I bought a w370 off of eBay. I attempted to transfer the number and minutes over to the phone via Tracfone's website however, it says I need to contact Tracfone and they will send me a new SIM card. First of all, I already have a SIM card in my w175g and second, I do not want to contact Tracfone EVER again, I do not want to speak with another person who does not understand English. Is there a way to get my SIM to work in my Tracfone or get one sent to me WITHOUT having to speak with them? BTW, the phone I got off eBay was used and did not include a SIM card.

Off Topic Suggestion: BTW, I am new here and all and I thought I would make a suggestion, this site is very nice and all but do you think you can maybe get rid of some of the ads? There really are a lot, I always use an ad blocker when I browse on my PC but right now I'm browsing on my PS3 and it has no ad blocker, it would be very nice to see some gone, just a suggestion. Thanks.

12-15-2008, 07:25 PM

jimest

You cannot transfer a sim card from one trac fone to another.

Let them send you a new sim card and install it in your new phone and then you can change your phone on their website without talking to a CSR

Jim

12-15-2008, 07:29 PM

Justingraziano

Ok ,I will try calling them and seeing if I can get an English speaking person again, since I already bought the phone, but since they will be sending me a SIM card in the mail, will I still be able to use my old Tracfone (w175g) until it arrives?

12-15-2008, 07:34 PM

bverner

Or buy a cheap phone.

I bought a cheap 8.00 Tracfone once at Family Dollar, just to get the SIM card, as I needed one right away.

Sometimes you can find the SIM cards for sale online, just the cards. Try eBay.

Otherwise, just let them send you a card. There is even a post somewhere in the forums here that shows you how to get a SIM card via the website, without ever speaking to anyone.

12-15-2008, 08:14 PM

tracnet

Quote:

Originally Posted by bverner

There is even a post somewhere in the forums here that shows you how to get a SIM card via the website, without ever speaking to anyone.

Jim must be busy today so I'll step in here and give the link to his web page that shows the process. Get A New Sim Card

12-15-2008, 08:53 PM

Justingraziano

Thank you very much for that, but everytime I try it I get either an error 500 page or the following error message "We're sorry, we cannot process your transaction at this time. Please try again later." no matter what serial number I enter.

12-15-2008, 08:59 PM

jimest

Quote:

Originally Posted by Justingraziano

Thank you very much for that, but everytime I try it I get either an error 500 page or the following error message "We're sorry, we cannot process your transaction at this time. Please try again later." no matter what serial number I enter.

The instructions say you must enter a serial number for an "active" phone. Are you entering the serial number for your old working phone?

12-15-2008, 09:22 PM

Justingraziano

I tried both my good working Tracfone and my new phone, same for each.

12-15-2008, 09:26 PM

tracnet

Quote:

Originally Posted by Justingraziano

Thank you very much for that, but everytime I try it I get either an error 500 page or the following error message "We're sorry, we cannot process your transaction at this time. Please try again later." no matter what serial number I enter.

Hi, I recently bought a Tracfone w175g and put 120 mins on it. After about a week I realized the keypad was horrible, very hard to text and even dial numbers, plus no downloadable ringtones which I like. I also dont like the fact that it scratches so easily. So, I bought a w370 off of eBay. I attempted to transfer the number and minutes over to the phone via Tracfone's website however, it says I need to contact Tracfone and they will send me a new SIM card. First of all, I already have a SIM card in my w175g and second, I do not want to contact Tracfone EVER again, I do not want to speak with another person who does not understand English. Is there a way to get my SIM to work in my Tracfone or get one sent to me WITHOUT having to speak with them? BTW, the phone I got off eBay was used and did not include a SIM card.

Are trying to get a non-Tracfone W370 to operate on Tracfone's service? I am not qualified to state that you can or cannot do this with just a SIM card! Others have stated that the firmware (EEPROM, I suspect) has to be flashed or "reprogrammed" to Tracfone's specs, which will probably be more trouble than it'$ worth.

Most of us in the U.S. avoid the Tracfone CSRs like Poison Oak! Don't be afraid to hang up on them after a couple of frustrating minutes of their BS! Better yet, learn to use tracfone's website for EVERYTHING, including this "minutes/service days/phone number" transfer.

Does the Tracfone W175 work okay now? I'm certain the new SIM card is for your "new" W370, if it is a Tracfone W370. If it's not a Tracfone W370, you are probably SOL. :doh:

Cheers and good luck!
Mike

12-16-2008, 01:37 AM

jimates

If it matters, the W370 you bought on eBay probably does not have dmfl. A lot of people had the W370 prior to the introduction of the dmfl on the W370 and they have upgraded to the W376 or the LG600. They are selling their old W370s so most of them do not have dmfl.

The reason the system tells you to contact CS for a new sim when you try to transfer is because the system still has the association of the old sim card for the W370.
Here is the procedure to get them to send you a new sim card without having to call them.

1- Enter the serial number for the phone in the top box and submit.
2- Select the second option.
3- Tic the 4th button, sim reject, and continue.
4- Enter your sim card number and continue.
Use this number if you need one 89014103060460952562
5- Enter a zip code for a market area you desire a sim for **.
6- Fill out the form and complete the request.

A case number will be assigned and a new sim card will be sent.

**
In order to help assure you get the right type of sim card you need or want
use a zip code for a specific market area for that type of sim.

GSM5 = TMobile This is for a T-Mobile sim card.
some TMobile only zip codes are: 54701, 76801

If you are getting the system 500 error you will need to clear your cache and close your browser. Sometime I even have to reboot my computer to get past that error.

When you get the new sim card make sure it is for the same carrier you currently have on the w175. Just check the first 6 numbers of the sim cards, if they match you are good to go. If they do not match then the cards are for different carriers.

Once you get a correct new sim card you can then transfer the number and service from the w175 online. And if you use the bonus code glitch you can get up to 300 free minutes when you transfer.

The phone I bought is a Tracfone (the only service that offers the W370, i believe) and it was from a reputable website that sells phones. The tutorial was in deed excellent but it did not work for me, I will try it again today and maybe on a different browser if it doesnt work again (I use IE).

12-16-2008, 02:58 PM

Justingraziano

Quote:

Originally Posted by jimates

If it matters, the W370 you bought on eBay probably does not have dmfl. A lot of people had the W370 prior to the introduction of the dmfl on the W370 and they have upgraded to the W376 or the LG600. They are selling their old W370s so most of them do not have dmfl.

The reason the system tells you to contact CS for a new sim when you try to transfer is because the system still has the association of the old sim card for the W370.
Here is the procedure to get them to send you a new sim card without having to call them.

Also, can you please tell me about the bonus code glitch? I could certainly use 300 free minutes.
2- Select the second option.
3- Tic the 4th button, sim reject, and continue.
4- Enter your sim card number and continue.
Use this number if you need one 89014103060460952562
5- Enter a zip code for a market area you desire a sim for **.
6- Fill out the form and complete the request.

A case number will be assigned and a new sim card will be sent.

**
In order to help assure you get the right type of sim card you need or want
use a zip code for a specific market area for that type of sim.

GSM5 = TMobile This is for a T-Mobile sim card.
some TMobile only zip codes are: 54701, 76801

If you are getting the system 500 error you will need to clear your cache and close your browser. Sometime I even have to reboot my computer to get past that error.

When you get the new sim card make sure it is for the same carrier you currently have on the w175. Just check the first 6 numbers of the sim cards, if they match you are good to go. If they do not match then the cards are for different carriers.

Once you get a correct new sim card you can then transfer the number and service from the w175 online. And if you use the bonus code glitch you can get up to 300 free minutes when you transfer.

IT WORKED!!! I JUST DID IT!!! THANK YOU!!! I requested the SIM and it says they will be sending me one ( I had to use the SIM code you gave me above since it now asks for a SIM NUMBER). Now, what do I do when I get the SIM to transfer my current Tracfone number and minutes to my new one?

BTW, I just used my regular zip code (34653), it is connected to AT&T.

12-17-2008, 01:14 AM

jimates

Quote:

Originally Posted by Justingraziano

IT WORKED!!! I JUST DID IT!!! THANK YOU!!! I requested the SIM and it says they will be sending me one ( I had to use the SIM code you gave me above since it now asks for a SIM NUMBER). Now, what do I do when I get the SIM to transfer my current Tracfone number and minutes to my new one?

BTW, I just used my regular zip code (34653), it is connected to AT&T.

i am sending you a PM with the bonus code procedure and the gsm to gsm transfer procedure.