Client relations—getting to know your clients, what they like, what they don’t, and working with the internal team to ensure we deliver work that meets their needs

Developing strong working relationships with clients and internal team

Working closely with vendors to juggle outside deliverables (includes print and production vendors as well as media)

Agency business:

Work for efficiency and to maintain profitability with projects

Have skill to balance looking out for best interest of client as well as with agency needs; it’s always possible to balance both

Who we are looking for:

Do the following items describe you?

A stickler for details.

Self-directed: able to work alone, see what needs to be done, and take the steps needed without someone telling you every step needed; you like to take initiative and have good instincts

Naturally curious. You ask questions. You get clarity. You iterate. You find the best way. You share learnings with the team when helpful.

You’re versatile. You are going to work on lots of different things for very different clients at Creative Noggin. You should get just as fired up about generating leads for a tourism attraction as you would for selling propane. We all do it all.

Ability to jump from one task to another and then back without losing momentum.

Very internet and computer savvy; because of our virtual business model, our business is managed heavily using technology

A confident thought leader able to speak up for what you believe BUT also a good listener

Someone who is not afraid to admit you don’t know something and ask questions

A true problem solver willing to take the steps to dig and find out the answers when you don’t have all the facts

Ability to see the big picture but also able to dive into the weeds and get things accomplished.

You recognize the importance of communication and take a proactive approach to communicating with team members. Don’t ever assume we know. Tell us. Don’t ever assume a client is sitting on something. Ask again.

As a Creative Noggin employee, you:

Think beyond your tasks to the big picture

Practice transparent communication

Collaborate well with all team members

Aren’t satisfied with status quo

Approach every client as an extension of their team

Represent your clients internally and your team externally

Applicant Requirements:

At least three years account/project management experience, preferably in an agency setting.

In-depth knowledge and understanding of the marketing landscape. You can talk the talk.

Who we are not looking for:

We want to save your time and our time, so here are a few things we don’t want in a Project Manager. If any of these things sound like you at all, please do not apply.

You aren’t accustomed to working at a breakneck pace, on deadline with several clients at a time

You don’t want to bother anyone and prefer to work alone and are cautious to ask questions. We all work from home. That means that in order to get the info you need to do your job you will have to take the initiative to speak up, ask questions and get the info you need.

You are afraid of working directly with clients and interacting with them. (Our clients see us as partners and enjoy working face-to-face with our team).

You are easily distracted and find the idea of working from home attractive so you can get laundry done, watch your soaps, save on childcare, etc. This is a full-time position. Your office just happens to be in your house (or wherever you happen to be that day).

Why should you work at Creative Noggin?

Creative Noggin is simply put, a very unique and special place. Creative Noggin is an agency that many of our team have said they are proud to call home…and never plan to leave. It’s hard to explain. Just talk with us about why we love to work here. Or better yet, watch these videos, and you’ll start to understand why.

An ego-less workplace. We believe life is too short to work with prima donnas. Enough said.

We are lovers of learning. We push each other to do things differently, to learn a new skill, to share a success. We push you, but we won’t let you struggle.

We take work and play very seriously. In a perfect world, the lines between the two are blurred. We like to keep it light around here.

Salary and benefits

Salaried pay commensurate with experience

Medical, Dental & Vision Coverage

Company Paid Basic Life Insurance

Retirement Plan with Company Match

Generous paid time off

Work from home and no commute!!

Friendly, fun and flexible work environment with a team of awesome people.

If Creative Noggin sounds looks like a place you could call home, email resume, salary history and requirements and work samples to careers@creativenoggin.com. No phone calls please.