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This Frontline Briefing explores how we can support people using social care services to define the outcomes they want for themselves. It asks which approaches will work for everyone – people using services, staff and commissioners?

Updating and revising the original Key Issue published in 2014, it also includes policy context, defin...

A family group conference is a facilitated decision-making meeting, which aims to help the individual and/or family find solutions to problems. This might be where there are concerns about an adults’ safety or wellbeing, encouraging the family to find their own lasting solutions by building on their strengths and resources.

These easy to use open access resources demonstrate how to have, record and reflect on outcomes conversations, and are available as downloadable tools and case studies on a dedicated website. Each gives clear examples of outcomes-focused practice, as well as guidance on how to deliver it. They are intended to support all practitioners and are parti...

Coercive control is the underlying feature of domestic abuse and is an offence in law. These open access learning resources provide information and guidance on how to recognise and respond to coercive and controlling behaviour in intimate or family relationships.

Extremely well-presented subject matter by two specialists. Great to have the time and opportunity to explore this hugely important area in more depth. Good mix of people which was really helpful to the flow of the day and the discussions. Thanks again for a really well organised day.

Supporting people who self-neglectResearch Messages WorkshopPaul Ireland, Safeguarding Officer Birmingham City Council