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A nightmarer stay

Sir, this hotel is the worst I have ever had the msifortune to stay in. THE ROOM WAS FILTHYthere was black mold gonig approx 3 feet up the wall, the frame atthe base of the bathroom door was rusted through also the toilt had brown stais at the water level also on the seat.I complained to the lady on duty, who offerer a free breakfast, which was refused.I told her that the room was unfit for human habitation, and she said that she could not give us another room because they were full. the beds were very much like the ones we had in the forces, aniron single with what was comonly referred to as a biscuit..I sent an e-mail to customer services but as of today have not recieved a reply.My advice to anyone thinking of staying there ois to forget it and go elsewear. Mr A McHaleMore