CRISTEN WHORL

A US Air Force veteran, Cristen Whorl served her country as an air traffic controller in the Gulf War. Today, as the national underwriting manager at Gold Star Mortgage Financial Group, Whorl oversees the seamless delivery of Gold Star’s comprehensive program portfolio to their 45 branches across the country. “Cristen’s unwavering commitment to providing exceptional loan quality and underwriting service in every region of the US is one of the reasons Gold Star consistently enjoys both customer and branch retention,” says CEO Daniel Milstein.

Prior to joining Gold Star, Whorl’s unmistakable proficiency for process improvement in the areas of underwriting, operations and training protocol had been showcased in a number of leadership roles within the banking arena and with the US Department of Agriculture. “Every day presents new challenges within the fast-paced, ever-changing arena of mortgage lending,” Whorl says. “I love watching my team attack those challenges with creative, service-driven solutions. We put our customer first in all we do, and it shows.”