Had an idea for a 'League of Dealers', add your dealership into the table (town/city, then name), then award the dealer +1 or -1 for the experience you have (which you should detail in the post). Copy the table into your new post and promote/demote your dealership, will build up to a nice little piece of information as to where to go and where not to, plus great info for all those who are always asking for recommendations

P3 service completed on time, good service, pleasant experience at quoted cost +1

1) verifying my window drop issue, ordering the part then not calling me for 10 weeks to tell me the part had been on their shelves for the past 9 weeks.

2) Making me wait 6 hours to get my window drop sorted for it to fail 2 weeks later

3) verified my failed/snapped door handle - claimed they needed to 'write' a letter to Nissan to verify what part needed replacing then they would call me. Chased today - promised to call be back before end of today - didn't hear from them at all.

Have got to say after dodgy reports on Nissan dealers these guys have been spot on.

1) Very competitive servicing (always washed and vaccumed!)
2) Give a me Z as a "loan" car when my service is being done
3) identified the clicking rear axels problem and sorted within about an Hour, (after I just nipped in for them to take a look)

On top of that they are really friendly and give you the impression of being dare I say it very Honest

Marshalls - Cambridge get a my vote for; being the top selling 350Z dealer in the UK, they service more 350Z's (product knowledge is therefore excellent), the staff are enthusiastic, polite & helpful, courtesy cars are always offered (& not just Micras), excellent pricing for services, the Dealer Principle is a Zed enthusiast & Committee Member here, they fixed my clicky driveshafts without hassle, they follow customer instructions correctly.

I could go on and on

Desira - Norwich get a minus because; they damaged my front wheels changing tyres, they had 3 attempts to paint the wheels and failed to spot the colour was completely wrong, I had to push for a 2nd hand pair of front wheels, the service manager admitted that one of the mechanics had been "joy riding" my Zed for approximately 10 miles when it went in for tracking!, they failed to carry out a correct wheel allignment - I had to pay to get it done correctly myself, the service manager was unaware that the front tyres are a different size to the rears and then admitted "I'm not really 'into' cars!" (would you trust him with your Zed?), no courtesy car offered "you only live round the corner, we could give you a lift home", totally inflexible on service prices, the staff are unhelpful, unprofessional and bordering on rude at times!.................... I'll stop now (but I could go on and on and on!!!!)