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I Loved it. Location is near the Lake, the service is impeccable, the food is good and varied, the room is
Absolutely clean, staff is also so nice. I highly recommended this hotel. The best price/value you can found.
I would like to underline the kindness of Phong who always made sure that my stay was smooth and perfect.
They also took good care of my luggage while I was on tour.
Thank you
Cam'on!

The good: excellent location in Old Town near Hoan Kiem lake, right next door to cafes and food carts... walk around the local block once and you can meet any need you have. The staff was exceptionally friendly and attentive, even when I woke them up at 4AM to drag my motorbike out (they moved it in during the night to keep it safe, but it was a First In Last Out arrangement, and mine was in first, I should have told them about my early morning plans, no fault of theirs). The bed was big and comfortable, and the room was quite stylish if small (that's just due to the narrow buildings in Old Town and I'm not complaining one bit). The style even seemed to be coordinated between the various aspects of the room.
The neutral: the hotel is also a travel agency and they have other properties throughout Vietnam. They will offer to book any of the standard trips around the Hanoi area, from Ha Long bay cruises to a visit to Sapa. Admittedly, after receiving an email I was a little concerned about the possibility that the good value was going to be at the expense of some pushy sales - but that wasn't the case at all. We talked a little about a trip to Ha Long bay when I checked in, but with my timing and desire not to do any group tours ruled that out. Jacky wasn't pushy at all, and the staff was totally friendly and helpful despite my penny pinching. If you're looking for the travel agent experience, I wouldn't hesitate to work through them. It seems that ANYTHING you could possibly need in Vietnam could be handled through them, from group tours to internal travel bookings.

The staff at this hotel are beyond amazing - they rushed our bags over to the airport, booked us a stay in Sapa, speak very good English and answered every request.
The beds are a large size, there was a computer in the room, the hot water is strong and the breakfast is reasonable.
The hotel is in very good walking distance to most places and overall our stay was great. Highly recommended

It's nice to stay here. Location is good because near to local market, located at Hanoi old quater. Will stay at this hotel if we xome back to Hanoi again. The staffs are friendly,helpfull & take a good care of us.
We booked family room for 4 persons. The room is big and clean. Enough space for us and the baggage that we carried. Breakfast isstandard. Keep up the good work !!

Their excellency in services, room is spacious and clean , breakfast is decent and have good selection of choices .

9

I Feel like being at home away from home .
The entire staff is friendly , they made me feel pleasant during my stay and very helpful in every way even a small request . I definitely will stay there again when I come back to Hanoi .