ABC: The Currency of Customer Service - Jacksonville

Thank you for your interest but this class has been cancelled. Please click here to see other classes being offered.

Be your guest's favorite: Only you, only at Aveda.

Today's consumer is changing. The businesses that will win in the service industry are the ones delivering experiences their guests are looking for. This course will show you how to offer customer service that creates point of difference for your brand-the kind of service that makes guests return again and again.

Best practices to promote your business. You'll learn the importance of guest interactions, how to train, coach, and verify service interactions, and marketing best practices to promote your business.

Learn:- Why every guest interaction matters to your salon business- How to become the salon your guests can't live without- Your personalized strategy to define, train, and deliver service that builds your brand- How to leverage digital media to drive guest interactions

Your guests have more than 80,000 salons in North America to choose from. Find out how to be the salon they can't live without.