Several businesses in Oregon found themselves to be victims of "slamming.” Tony Green in the Oregon Attorney General's Office explains, the practice is illegal within the telecommunications industry. “Under false pretenses, one telephone service provider switches you from the company you have a contract with and puts you on their service plan.” The guilty company in this case, California based United Telecom, has now been banned from doing business in Oregon and must pay fees to the Department of Justice and refund customers who filed complaints.