Information

How to Order

Browsing the store

You can locate the items you require by browsing through the category lists on
the left hand side of the page or alternatively, search for specific items using
the search function on the right hand side. Simply add your selections and the
quantity desired to your shopping cart. All prices include GST.

At the check out

New customers are asked to register with Bitsen.
Information other than credit card details, is kept in order to save you time on your next visit.
Any information received is treated as confidential. Please refer to our Privacy Policy for more details. Only your email address and password will be required upon checkout from then on.

How to pay

Acceptable methods of payment include credit card (Visa and MasterCard), Paypal and bank deposit. Your order can only be shipped once payment has been confirmed and or cleared. We suggest you use a credit card or Paypal as this is instant. Bank deposits are normally processed overnight but can take longer depending on the financial institution.

A Tax invoice will be issued with your order.

Tips

Many products are cheaper in bulk and some substantially so,
keep a look out for where you can save money by increasing the quantity you order.

Unfortunately, Bitsen cannot accept orders from outside Australia.

If you do not wish to buy online you can email your order to contact@bitsen.com or call us on (03) 9366 7503 and we will be happy to assist.