Category: Customer Service

IT has just been informed that we need to apply several critical updates to our Banner system. We are planning to apply the updates on Sunday March 16 from 1pm to 4pm. During this work, Banner users will experience sporadic accessibility issues. Thank you for your patience as we continue to improve and update FIT […]

The Bi-Tech purchasing system will not be available on Wednesday, March 12th from 7 am to 11 am. The system will be off-line for this time to allow for the system patch to be applied. Please complete any time-sensitive transactions in Bi-Tech prior to that time. Thanks Malgorzata B. Elias Systems Specialist

FIT Community: As in past years, IT is taking the opportunity to upgrade many FIT systems and services during the holiday break. The following schedule describes dates and times when various systems will have sporadic outages or be unavailable. Sun. Dec. 22 6am – 5pm Email Banner Services FIT Main Web Site MyFIT Portal Library […]

FIT Community IT must implement security upgrades to MyFIT (portal) on Nov. 26,2013 from 6am-8am. During this time, users will experience sporadic accessibility Thank you for your patience as we continue to upgrade technology services Users should not reply directly to this email, but should send any comments to techhelp@fitnyc.edu IT 4 FIT Communications Office

FIT Community To continue providing fast, secure and reliable network performance, critical networking components must be replaced. The work has been scheduled for Oct.31 from 6:30am – 7:30am. During this activity, users at FIT will be able to access the internet and internal network services. However, external users will experience sporadic connectivity issues. Thank you for your […]

Ask IT Question: I teach in D211. Is there a way to get a remote device so that I do not have to stand on the stage to run a powerpoint? -Peral Gartner Answer: Hi Peral, please come to C305G Media Services 212-217-3480. Where you can reserve and get a power point remote which will […]

IT for FIT has implemented an improved mass email system. To properly utilize the updated system, we need all owners of generic email accounts to contact customer service for instructions. In the near future, an advanced mass email system will be implemented that contains additional features and capabilities, so this new system is serving as […]

Please remember that your username is your entire fit email address when logging into your new student Google account. For example you need to type “meredith_perkins@fitnyc.edu” instead of meredith_perkins. Your password is the same as your FIT password.

FIT student Google accounts are here and active! As of today your new student Google account is waiting for you. Explore the many useful tools available to you such as GMail, Drive, Hangouts, Calendar, Sites and Groups. What’s even better is that you have 30GB of storage for email, projects, images or whatever you want. […]

It has come to our attention that using the Chrome browser to edit in Webpages can cause page content to be deleted. The Webpages software does not support Chrome. We recommend editing in either Firefox or Internet Explorer 8.