Capital One 360 Savings review

17 December 2018

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1% APY

No monthly fees to keep your account going

$0 to open or keep the account

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Start earning interest on your first dollar with this no-fee savings account.

Savings accounts are popular for parking your money and accumulating interest. And if you’re comfortable online, you’ll find options offering higher yields than your local bank — not to mention more features.

The Capital One 360 Savings Account is all about simplicity. It’s easy to sign up for an account and start earning interest thanks to no fees, no minimum balances and a 1% APY that’s 10 times the national average.

What are the benefits of a savings account with Capital One?

Capital One shines when it comes to saving and goal setting, and this account is one of its best banking products. In addition to its solid customer service and online accessibility options, its benefits include:

No fees. It costs nothing to open or maintain an account, or use any of the 39,000 ATMs around the US.

No minimum balance. Deposit as much or as little as you want into this savings account.

Convenient deposit methods. Deposit money online, by mail and via the app by uploading photos of checks. You can also receive wire transfers and deposit checks or cash in compatible Capital One ATMs.

Cap on transactions. If you make more than six transactions in a month, including transfers between accounts, Capital One may close your account.

Short support window. For account support, access live chat during business hours or call from 8 a.m. to 8 p.m., seven days a week. Outside of those hours, you’ll have to make do with the FAQs.

Deposit holds. Cash deposits, ACH direct deposits and incoming wire transfers are typically available on the same business day, while Capital One checks appear the next business day. Checks from other banks tend to take around four business days.

A super-high interest rate if you're in the habit of saving at least $100 per month or have $25K in the bank. From Nov. 27, 2018 through Dec. 20, 2018, CIT Bank will donate 100 meals to people in need.

Eligibility

A US citizen or permanent resident with a physical address and a valid Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN)

At least 18 years old

Required information

To speed up your application, keep these details handy:

Social Security number or Individual Taxpayer Identification Number

A valid driver’s license or state ID

How do I deposit and withdraw money?

With this account, there are a few ways to move your money around:

Direct deposit. To enroll in direct deposit with your employer, fill out the direct deposit form on the Capital One site. Provide your account number, routing number and the amount you’d like deposited into your account with each paycheck.

Electronic Funds Transfers. Log into the app or your online account to send person-to-person payments using Zelle. You can transfer money from other Capital One or external bank accounts.

ATMs. To withdraw money, dip your card into 39,000 Capital One and AllPoint ATMs across the US for free. To find compatible Capital One ATMs to make cash deposits, use the search function and check the Make a Deposit box.

Checks. Upload a photo of your check on the Capital One app to make deposits, or go old-school and mail it in.

Branches. Head to a Capital One Café or branch to access ATMs and send wires.

How can I get in touch with customer service?

When you need support, you can contact customer service by:

Live chat. Sign into your account for real-time help during business hours.

Phone. To chat with an agent, call 888-464-0727 from 8 a.m. to 11 p.m. ET, seven days a week.

Branches. Use the site’s search function to find one close to you.

Capital One Cafes. The bank has cafes dotted all over the country. You can pop in to withdraw or deposit cash in the ATMs, learn about online or mobile banking and ask for expert financial advice.

Bottom line

Capital One’s major selling point is its savings programs. Offering a high interest rate of 1% and doing away with fees and minimum balances gives you more ways to build your nest egg. Before signing up, compare your options with our guide to savings accounts.

Frequently asked questions

Yes. You can open the 360 Savings account online or at a Capital One branch.

In addition to this no-fee savings account, the bank offers the following:

360 Money Market. With this online account, you’ll earn 0.85% APY on balances from $0-$9,999.99 and 1.85% APY on those over $10,000.

Kids Savings Account. This no-fee savings account comes with online and mobile banking access as well as parental controls. It has a high interest rate of 1% on all balances.

CDs. You can lock in a set-it-and-forget-it interest rate with these personal CDs. The competitive APYs start at 0.60% for six months and go up to 3% for 60 months.

IRA CDs. These CDs are designed to help customers prepare for retirement. The interest rates are locked in and start at 0.60% for six months and go up to 3% for 60 months.

Yes. With Capital One’s mobile check deposit technology, you can take photos of checks and upload them to the app or your online account.

Yes. When you open a 360 Savings account, the bank uses the checking account info you used for your initial deposit to link your checking and savings accounts. If you have an existing Capital One account, your accounts will link automatically.

For this account, the routing number is 031176110.

If you see a suspicious purchase on your statement, you can dispute the transaction in the app, or by contacting customer service.

Katia is a freelance writer from sunny Sydney, Australia. Her writing — and curiosity — has taken her around the world, and she now calls chaotic, creative New York home. She navigates insurance and finance for Finder, so you can splash your cash smartly (and be a pro when the subject pops up at dinner parties).

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