Reward card missing

Anyone have any idea how to get the reward card actually sent out? I've been told 3 times now it'll be here in 30 days and it never arrives! I've phoned, emailed and used online chat with the same result " very sorry it'll be with you in 30 days" (no reply off email).Feel a bit robbed as only picked BT as it £80 reward made it cheaper but now it's working out worse. I'm sure if I didn't pay for 3 months I'd hear off BT .

Re: Reward card missing

@kdcoops I can't see anything in our email queue for you. Did you use the private message link? If so this is not how to contact us, instead can you fill in the click here to contact the mods link that @RobbieMac mentioned. You'll see the link if you click my username.

Re: Reward card missing

@kdcoops The rewards card team have got back to me and advised that there is a delay with the card supplier at the moment but it's definitely on it's way to you and should be delivered in the next 10 working days.

I'm really sorry about the delay and I will follow up with you in a couple of weeks to make sure it arrives, but if you get it in the meantime can you post back to let me know?