Milford on Sea

Terms | Our Obligations and Yours

Upon booking a deposit of 25% of charges will be paid with the balance eight weeks before the stay commences. Unless we are able to find others to rent the property neither charge is refundable if you change your plans having paid. Upon payment of the deposit and of the balance we will issue receipts confirming terms and dates.

Please see our booking form for the cancellation policy.

We do not usually take bookings for single sex groups. A dog may be acceptable but please ask us before booking. The bungalow is generally unsuitable for children under the age of five. You will use the facility only to accommodate the booked guests.

Unless we agree otherwise the bungalow will be available for you on Saturday at 3pm and you must leave by 10am on your departure date.

We will rent the property to you and make no extra charge for electricity, internet access or fuel if used responsibly. Only the guests identified on your booking form may use the bungalow.

You should tell us as soon as possible if you perceive any inadequacies in the accommodation or equipment. Please let us know about any breakages so that we can try to maintain our high standards for the next guests. Within our charge we will change linen weekly during your stay.

The property has parking for one car and we will permit parking of a second on our drive adjacent to Milford Croft. There is a public car park nearby. We provide a permit for short stay use in many local car parks.

We do not permit smoking within the building. You must follow our Local Authority’s requirements regarding the segregation of rubbish of which we will advise you on arrival.

Upon departure the bungalow is to be vacated in a clean and tidy condition; in default, an additional charge of up to £50 is payable.

We would only cancel your holiday if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible or unacceptable to you than we would refund all monies paid by you for the holiday. Our liability would not extend beyond this refund.

Please see our Booking Request Form regarding the collection and processing of guests' data.