Comprehensive marketing research in New York, New Jersey, across the country and around the world

Established in 1984, Consumer Centers of New York and New Jersey offers a coordinated team approach to every project. You can be confident that no detail will ever be overlooked, from project inception through completion. Our managers and client assistants are always ready to provide you with prompt, courteous and responsive service.

Our breadth and depth of services include:

Focus Groups

Ethnography

Shop Alongs

Mystery Shopping

Product Placement

Field Management Services

Moderating and Interviewing

Online Bulletin Boards and Focus Groups

Local and National Recruiting — Our recruiters average over five years of experience, with ongoing in-depth training to handle the most challenging projects including specialized client lists, hard-to-reach executives, medical and low incidence groups. All recruiting is done on-premises and carefully supervised and validated. We stringently adhere to MRA and CMOR recruiting guidelines to insure that the respondents you want are the respondents you get.

Mock Trials — Consumer Centers jumbo room setups in New York and New Jersey will accommodate any environment for your trial, while our comprehensive respondent database insures the demographics of your mock jury will closely parallel those of the jury pool. We provide all the technology needed to enhance your mock trial sessions and breakouts including podiums, easels, LCD projectors, projection screens and document cameras (ELMO).

Usability Lab—Does a website provide easy access to desired information? Is using your interactive product a chore or a pleasure? By using Consumer Centers Usability Lab, you can observe research participants and evaluate how they interact with your website or product.

Consulting — At MCC Qualitative Consulting, our mission is to enhance our clients’ product offerings, branding, positioning and communications by using innovative and thought-provoking marketing research. By Unlocking the inner voice of the customer™, we have helped businesses across a wide range of markets generate breakthrough ideas, keeping them ahead of the ever-changing demands of the global marketplace.

Public Rooms — Do you have a need to interview a candidate virtually, present to a client on the other side of the globe or conduct a meeting with remote team members? If so, we have the space and technology available to help you seamlessly achieve your objectives.