Mental health services complaints

If you’re unhappy about your treatment for a mental health problem, you may be able to make a complaint. This applies whether you’ve given consent to be treated or whether you’ve been admitted to hospital for treatment without your consent under the Mental Health Act (that is, you’re a detained, or sectioned patient). In these pages, we tell you more about complaints about mental health services and we also explain how you can challenge a decision to detain you.

Explains what is meant by an informal mental health patient, why you might want to complain about the mental health services you have received, who is accountable for services and the options available for making a complaint.