General Complaints

It is embarrasing try to get hold of putco just to find out what time your busses travel from Klipspruit-West to Fourways.
Your switchboard gives me number to has been engaged for 5 days already. I got the persaons name in nancefiels Imile Ntambani 082 295 8979 and he is just ignoring my calls.
This is the numbers that i have been receiving from PUTCO.
011 945-1044, 010 003-6538, 010 003-5439, 010 003 3889.

BAD SERVICE RENDERED FROM THE MANAGER AT SHOPRITE ROODEPOORT.
I visited Shoprite Roodepoort to purchase some few items, while I was there I felt nauseousand also heartburn I needed to take Eno as I was busy with the cashier I asked her that I need 2 sachets of Eno she referred me to another cashier who works at the kiosk for her to assist me with what I was looking for I went to her she checked where they normally put them but there was nothing there she then found a box of sachets but she...

i ordered a tea bag packing machine and was told it would take 60 -90 days , that was mid November 2017.
i have had a lot of contact and excuses about when it will be ready for delivery this company has had my deposit of R40000 and i have had to service an expensive loan and make my products at a much higher price.
now they are asking for the rest of the money before delivery. i find this un acseptable .i have told them that i will pay when it arrives .no response to this mail so far.i also...

Am so angry I went to pep store Balfour park store next to checkers and jet to buy airtime I was helped by a lady named Pauline I greeted her nicely she was buzy talking to checkers staff I said to her nicely airtime for vodacom R20 she gave me mtn airtime as she was buzy chit chatting with checkers staff I saw it when I get home I send my niece to go exchange it she told my niece that she won't change it coz it's my fault ,why I didn't check it before I leave the store but how it is my fault...

I have an active contract with Vodacom but October 2017 I took out a contract at Cellucity Canal Walk, the phones lasted 6 months, these are Iphones. We have relatives how have similar phones and its still working. They then proceeded to fix it wanting me to pay almost R 5000, I have tried to reach out to their headoffice, the response was that sometimes these things happen. I am paying for two broken phones which are still by the store, they committed to have it delivered its been two days...

My husband is Quentin Oosthuizen Age 40, currently in Chris Hani hospital for 4 months in Ward 9. He was in a severe car accident and was badly injured but, he has recovered from most of the injuries. the legs are the problem and my problem is, why is the doctors only seeing him once a week, as i know for a fact they are using him a ginnipig as they have never had an injury like that. I cannot stand it as my husbands health is not getting better, the susters are pathetic as they only sit...

As per every year, we have our anthracite heater serviced before the winter. Been done for the last 30 years by Messrs Becker Heaters in Lenasia.
This year it had a cracked hopper and was taken to their service centre. The cost was to be R1250 extra.
I was phoned and advised that just about everything was wrong and worn and it would be R5600 to re-instate. I asked Mr Mohammed if he could not just do the hopper and we would consider the big repair next year. He agreed.
The heater was...

Friday 2 June 2018, I received a tracking code to collect a parcel from a Pep in Gilwell Taxi Centre. Saturday we went to collect and were told it hasn't arrived yet. We should try Monday 4 June 2018. I then decided to collect later in the afternoon. I asked at the parcel counter and I was told to stand in the queue and someone will assist. on getting to the counter I was told that no Paxi parcels have arrived and they're expecting them the next da because tgry received an sms informing them...

I went to Dischem Cresta mall yesterday 24 May 2018 to buy some sweets. I then went to pay, I placed on the counter the sweets, Dischem card and the money to pay. The cashier by the name of T. NELUONDE stole my money and put it under the counter and demanded me to take out another money to pay for the item. I told her that I already placed the money on the till. She demanded another money from me. I called the supervisor and she said she will check on the camera. When I asked for the manager...

I have a 3 year contract with Altech for my polo tracker, in July 2018 I was almost hijacked and when I pressed the panic button no one responded, I had called them the following day to complain about the poor service and no one has ever apologised or got it back to me with a clear explanations... carried on and still paid my premium even though I wasn't getting the service, in October same thing happened and no one bother to to explain when I called them to complain, so I stopped paying for...

Good day, I
I have requested for an paid up letter from avon,but they can not assist me,i don't owe the anything.could you please assist me on this matter. Who do I contact regarding this matter.
Regards lianna phillips

last week I signed a contract/membership form with Gym company, I came across their consultant on the mall, I was informed that the first two months will be free and I'll have to pay R199 every month, so after I sat and search via google I saw a lot of complains concerning the company including that cancelling the contract is not a child's play it might cost me an arm and a leg. Will you kindly advise me on how to go about cancelling my contract with the gym company.

Our water purifying system at home has been faulty and is leaking water. The maintenance team of JN PURE WATER SOLUTIONS has already been here twice in one week and it is still leaking. I called the maintenance team and they assured me that they would be here first thing in the morning. They never arrived. I then called the office to be informed by the owner's wife that she is extremely busy, does not have time to look for my file, and then proceeded to lecture me on my responsibilities with...

I bought a washing machine from Game Store at Westgate on the 01/10/2017 and in April 2018 I called them to report a faulty machine. This washing machine is no longer doing it's normal functions which is washing, rinse and drying. They asked a Defy Technician to come assess the situation but how could you assess a situation by not making sure that the machine is washing, he asked for the machine to be switched on which is fine as the machine does switch on but does not work it's normal...

I bought a washing machine from Game Store at Westgate on the 01/10/2017 and in April 2018 I called them to report a faulty machine. This washing machine is no longer doing it's normal functions which is washing, rinse and drying. They asked a Defy Technician to come assess the situation but how could you assess a situation by not making sure that the machine is washing, he asked for the machine to be switched on which is fine as the machine does switch on but does not work it's normal...

I would like to report the driver of the first bus in the afternoon from Sunninghill to Davidsonville, she very rude and does not stop at my bus stop, yesterday we were standing at the media24 bus stop the robot was red she stopped and refused to open the door,since they have changed the drivers she doesn't stop at all from the sabc, media24 and uj bus stop, she doesn't even look at us. the driver its a dark ugly lady who doesn't even use Vaseline. If the bus from Gandhi squire left us her...

I did open a postbox at postnet in the balfourpark mall
To receive parcels. The manager Snowy had a fight with the post delivery man and he refuce to deliver the post to them. Snowy call and tell you to go down to the postoffice to pick up your mail there. When i confronted her about it, she sent her people to collect the parcel, pay for it and i just pay the same amount at postnet. I cancelled my postalbox with them because there is always a problem. I also feel that there must be a stock...

I went to shoprite yesterday afernoon and my wife wanted to buy lemmingtons only to see a a flie gren fly and full fruit fliers on the cakes ... i requested to see the manager and requested that all the cakes and biscuits be removed from that display init ,,,, however a few moments later i went and saw that they had not removed all the biscuits and cakes from that unit and i asked the guy to give my a cake fro the same unit that the flies were and he gave it to me and i requested to speak to...

I Had my Spectacles done at Spec Savers Lydenburg - When I received my Spectacles I could not see properly when doing my work on my PC - when I put my old ones back I could see - I went back and they said that my old specs were made for my PC - so I could either make a multifocal glasses that WILL cost me more money or I can use my old glasses at work and the other one the rest of the time. WHY DIDN'T THEY DO IT CORRECT THE FIRST TIME!!!
I will never go back to Spec Savers LYDENBURG

Arrived at the Game Credits Service counter at 10:56 on Sunday 6 May 2018. Got told that the credit lady had just left for her tea break and got asked to come back at 11:30. When we went back at 11:30 we were told that she had just been there, one of the Game Electronics consultants went to the back to go find her. After 15 min of waiting and constant paging (by Game to the lady) we spoke to the manager. The woman then finally came through to serve us at 11:55. Precious Sibisa, is the lady...

I approached Vodacom at CellCity WalmerPark Port Elizabeth about changing my husbands cellphone into my name as he had Dementia & in a Home I have full Powers of Attorney and the lady there by the name of Cindy took copies of all 8 pages, she said they would put the phone into my name - this is going on a year now after all my phone calls, visits to her, still nothing has been done.I am paying cash every month on the phone as I closed my husbands bank account. I was away in Durban for 3...

On the 28-04-2018 I went to cliks Golden walk Germiston to buy with my Makro credit card what a bad service I received they are not sure if I can use my card at cliks they keep on telling me that I don't have credit but when I call RCS they said I have credit.i don't know if they were not informed if customers can buy with makro card at cliks I don't think I will ever shop there. 0738012352

I have been receiving callsfrom Home Choice that I am owing Home Choice R1845 and they said they want payment, and they said I am Miss Kunene Date of Birth 1982-02-12 from Orange Farm. and to my surprise I don't know where is orange farm and I don't know anyone in orange farm I am staying in Bennde mutale Limpopo and I didn't order anything from Home Choice. I sent them an affidavit and letter stating that I haven't order anything from Home Choice and I am not Miss Kunene, I suspect that...

I have made requested quotation for installation of two 150 liters solar geyser.I received a quote from MVS Technology Solutions owned by Sam (0725382153). We agreed on deposit of R7500 which I made. He failed to install solar geyser on several dates he promised.He is always giving excuse and playing victim. I have since asked for refund which he has promised and still failing to pay.
I am the one who is always calling him he is always pretending to be too busy. He does not care about his...

On the 23/04/2018 I REQUESTED UBER AROUND 7:40 MY TRIP WAS FROM COSMO CITY TO RANDPARK RIDGE. MY TRIP WAS R115 THAT WAS DEBITED IMMEDIATELY FROM MY ACCOUNT,AGAIN ON THE 24/04/2018 IN THE MORNING I REQUESTED UBER WHILE I WAS BUSY I RECEIVED A NOTIFICATION THAT I'VE GOT OUTSTANDING AMOUNT ON MY ACCOUNT, WHILE I WAS STILL PUZZLED ABOUT THAT R188 WAS DEBITED FROM MY ACCOUNT BUT STILL WITH NO ACCESS TO UBER. SO ON THE 24TH EVENING I CHECKED MY TRIPS ONLY TO FIND OUT MY TRIP WAS NEVER ENDED AT...

rented a car from AVIS ORT airport JHB from the 26/03/2018 until the 05/04/2018 when i return the vehicle back to AVIS under required condtions, i know will be receiving my refund soon into my credit card account which I i had no issue with that condition because I’m used to receiving the refund within a week of returning the car it’s actually within 48hrs of returning the car to my surprise this time it took for ever. Till today i am still waiting for my refund; to make matters worse...

All about purchase of puppy from puppyfind in Kuruman where seller is not honouring agreement :
Letter submitted to Mrs van de Walt Elizabeth :
During my dealing with you the past few days was the worst and most unpleasant experience I`ve had in a very long time – your total unprofessional manner contributed to make it very, very disappointing.
On Tuesday 17 April we agreed on my choice of puppy – you then stated that if I pay full on Tuesday, delivery will take place on Friday...

On Friday 20 April I confirmed the collection of a couch on Saturday morning with Karina Transport, Durban, from a house in Waterfall for delivery to Victoria Embankment.
Karina told me that she had a booking in Margate but would try to reschedule for later and fit me in 1st thing in the morning.
She duly called back and the appointment was made for am 08h00 collection, as I explained the person she was collecting was only available till 8h30.
In a WhatsApp message, she confirmed 08h00...

Took the coaches to be rocovered with leather for the cost of 13700 which was paid in full to the service provider in december 2017 but till to date on 19 April 2018 the work is not done, and ghe guy is telling stories everytime,. His cellfome is on flight mode calls does not go through and u hardly find him at the workshop, i communicate with him on whatsap only, he is sometime arogant when i need answers on when and why he has not done my goods, he keeps on telling lies everytime making...

• I have been trying to get hold of someone to help me with my central locking issue literally since the beginning of this year. Emails I send to Nissan Sandton, telephonic messages I left – Nothing.
• Contacted Nissan customer service at the end of March. Spoke to a lady who was very helpful, even got me to believe that she wanted to and will help me. Nothing.
• Contacted Nissan Customer services again last week the 6th of April. Justin S promised me he would get back to me...

I reported my broken dishwasher to Miele 6 weeks ago, repairs were scheduled for today 9 April 2018 when no one phoned for an access code (I live on an estate) I contacted Miele Johannesburg only to be told that the spare part had still not been received from Germany!!! I’m confused......6 weeks later!!!!! How long does it take for a spare part to be flown from Germany? This is not the first time I’ve had an issue with a Miele! It seems to me that if your Miele appliance breaks their...

On the 29 December 2017, i purchased a mazda 3 from the dealer. Firstly the sales rep made so many promises but could not deliver. Eventually when the car was delivered it was full of scratches. After the Sales tried to manipulate & convince me that it is polish. I contact Mazda SA and was referred to S Devejee who i would have expected to at least take the time to get in contact with me but to no avail I was ignored. At this point i kept my cool and decided that it was useless trying to get...

Hi visited pepstore at Berea shopping centre in Durban at 13:50 on the 21 March 2018 was so surprised to be chased away and was told to F**k off as they were closed and was told my watch and their watch were not the same, please help me to bring culprits to book, I was very hurt as was with my family trying to to shopping, I took photos of the culprits and have their photos

I placed an order with Homechoice on 26/02 and paid via EFT. I updated my details on 26/02 on the internet as well. Proof of the correct address is on the actual order confirmation sent by Home Choice to me via e-mail. On 28/02 I sent e-mail to inform them address is incorrect – on 11 March they only responded and informed me they have received my proof of payment and they hope I enjoy my order? This order was dispatched on 01/03. I was called by the delivery company on 02/03 – they are...

On 8 March I went to Via Uno in Hillcrest Corner( Shop GF 23,tel: 031 765 7534/ 073 356 8179) to buy a pair of shoes which was discounted to R550.00. On 10 March was the the day I wanted to wear my shoes however the shoe sole got loose I did not take even 15 steps with those shoes on. I immediately took them off and on 12 March I took them back as I was not satisfied at all to spend R550 for a shoe that will need to be fixed or use super glue. I told the assistant sales ladies that I did not...

From November last year I notifiy the service provider about my moving,to come and remove the alarm system.Sent the fotms through as requested by the consultant.I stated every on the form.After that there was no response.When doing follow up,staff was so unhelpfull.Such a bad attitude I received even from the superviser,You will hold for a long time if lucky to get through Staff will give falls names.Every time the one you spoke the first time they do not know or not available.But money is...

This is the third time that I have wanted to either purchase or order from the Checkers Bakery - Boulevard square in Brackenfell. The staff are SO RUDE and not helpful at all. I just called to put in an order thinking I would try again, The phone just rang, then I got a rude lady saying we are busy and left it there - not can I take a message, would you like to hold again, NOTHING, I then asked to speak to a manager, she then SCREAMS into the phone for someone, my ear is still ringing. The...

GOODDAY,
I bought this set from Bradlows at the end of 2013, just before going on pension, thinking that this will be the last time in my lives that i invest in a lounge suite.
Now the leather on the 2-seater couch is disintegrating.
I know that this is 4 years later, but I had the funds at the time, and this lounge suite was not cheap, so I invested in something that could last me a life time. Now the leather is disintegrating.
We are two old people living together, there...

GOODDAY,
I bought a loung suite set from Bradlows at the end of 2013, just before going on pension, thinking that this will be the last time in my lives that i invest in a lounge suite.
Now the leather on the 2-seater couch is disintegrating.
I know that this is 4 years later, but I had the funds at the time, and this lounge suite was not cheap, so I invested in something that could last me a life time. Now the leather is disintegrating.
We are two old people living together,...

I recieved an sms from edgars saying i have R11o.30 on my u count points.When i went to the store to reddem i was told that its only R25.I showed them the sms which was still valied and they could not explain why so i had to pay money for the item i thought i was gonna pay by points.Am not happy to have recieved decieving sms from you guys or please dont send me any.
Nontokozo

the standard bank atm at franschhoek main branch is off line / no deposit facility available more often than not. at least 3 times per week.
this is a major inconvenience - aggravated by the arrogant and ill trained staff who refuse to acknowledge the customers frustration. One employee agrees that I should not have to pay internal deposit fee. the other (Mr papier ?) arrogantly says there is no such condonation and argues with me. this argument has taken place at least 3 times. Lindsay...

Send an email complaint to NetFlorist on Thursday, 15 Feb and to date NO REPLY
This is with reference to the failure of delivery of order bearing original reference number 102643423 you quoted another number in your correspondence dated 15.02.2018 (see above) this morning 104840816?????, by your company. The order was placed on Monday, 12 February with the expectation to be delivered on Wednesday, 14 February, Valentines Day.
I am sorry to inform you that not only has the gift not been...

I had a subscription with GetMore 247 which I changed my mind about and requested to cancel. in August I sent an email asking it be cancelled, their consultant Roelene Classen emailed back stating I needed to serve a 30 day notice which I was never informed of, but I obliged and served the notice. I let it slide thinking they would have cancelled there after, only to realise later in the year that they had still been taking the charge. I called them and the consultant I had spoken to was...

BEEN REQUESTING TO CORRECT MY DEBIT ORDER DATE SINCE LAST YEAR MARCH 2017 AND TO DATE NO ONE IS WILLING TO FIX THIS YET THEY KEEP PROMISING TO SORT IT OUT EVEN WENT ONE OF THIER BRANCHES ON THE 3RD OF DECEMBER LAST YEAR STILL NOTHING. WHENEVER YOU CALL THEM THIER ACCOUNTS DEPARTMENT IS FOREVER HAVING SYSTEM PROBLEMS AND TAKE DOWN YOUR DETAILS YET NO ONE EVER CALLS BACK. WHEN THEY WANT NEW BUSINES THEY VERY PROMISNG A SUPER CUSTONMER SERVICE BUT ONCE THEY GET YOU IN THEIR BOOKS, YOU NO LONGER...

Ibought bradley sofas in 2015,in 2016,the sofas start cracking ang peeling,I report the matter,my sofas were taken for repair,when the sofas come back I realised that it was fixed so I askd them to take them back coz I wasnt satisfied,ok I called them,bt I ddnt get help,I ended up begging them to bring them even if they were not fixed coz it was 6 mnths since they were taken,ok they bring them back and arm rest were broken nd they were full of glue on them,I called the store and report the...

We've paid for a flower delivery 4 days ago still no delivery. They've decided now when to deliver, this is pathetic. On date of placing order the consultant could not even spell. It took me more then half an hour to finalize the order only to realize on receipt of the Invoice all details for delivery were wrong. This is incompetent staff. Please Net Florist catch a wake up!!!!

My patio furniture was damaged during my move and Excuss is not taking responsibility for it. They are not answering my phone calls or emails. They tell me the driver said the furniture was perfect when he offloaded, a case of he said, she said. Don't use them, they also quoted me 6 men to offload and only 4 turned up. They'll promise you anything to get the business but it's all empty promises! Avoid using them.