Delighted + Big Commerce + Forms integration

Use Autopilot to create journeys that use the Delighted, Big Commerce and Forms integrations.

Abandoned BigCommerce Cart to Has Submitted Form to Send Delighted NPS Survey

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New BigCommerce Customer to Has Submitted Form to Send Delighted NPS Survey

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New Big Commerce Order to Has Submitted Form to Send Delighted NPS Survey

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3 journey ideas for Delighted, Big Commerce and Forms

About the
Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the
Big Commerce integration

BigCommerce enables merchants to sell more and scale faster than any other solution. We empower some of Australia's most successful brands to grow sales while streamlining operations.

About the
Forms integration

Autopilot's form capture is magical. Simply drop our tracking code to capture submissions of your existing forms without lifting another finger. Then automatically add new leads and subscribers to your journeys to ensure no one is left behind.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the
Delighted integration, Big Commerce integration and the Forms
integration.

Journey Triggers

Delighted NPS Response

Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.

New Big Commerce Order

Triggers when a contact places a new order in Big Commerce.

New BigCommerce Customer

Triggers a contact into a journey when a new customer is added to Big Commerce.

Abandoned BigCommerce Cart

Add a new contact to a journey when they abandon a Big Commerce cart.

Form Submitted

Add a contact to a journey when they submit a form.

Conditions

Check Delighted NPS Response

Check the previous NPS response of the contact in the journey.

Has Submitted Form

Check if a contact has previously submitted a specific form.

Journey Actions

Send Delighted NPS Survey

Send an NPS survey via Delighted to the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey
marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Big Commerce and Forms.