I have just installed zone alarm version 8.0.298.000 on a...

I have just installed zone alarm version 8.0.298.000 on a vista operating system. I think that all is working fine. with the exception that when I click on restore zone alarm control center I get a blank window. It has z zonealarm in the heading. with checkpoint Sone alarm and the rest of the window is blank. I have installed the same version in a windows XP laptop and all works fine.
I would like to have the zonealarm control center window working with the information not just a blank screen

Re: I have just installed zone alarm version 8.0.298.000 on a...

ZA has incorparated a new way to Reset DataBase files so users don't need to go into Safe mode.

To repair this problem, please follow the steps below. Please note that
this will remove your program permission settings (so you may want to make
note of them), but re-establishing them is a simple process.

1.) Hold down the Ctrl and Shift keys together then

2.) Right click on the ZA icon near your clock in the system tray lower right corner
3.) Choose 'Reset' from the box that comes up
4.) Choose Yes on the Reset Settings dialog box
5.) When prompted, choose OK to restart your system
6.) Follow the on screen configuration prompts after reboot

Re: I have just installed zone alarm version 8.0.298.000 on a...

I followed the direction to make the corrections but after the re boot thing are just the same. As you said I had to re-establish the permissions. The program is working as before. When I click on restore zonealarm control center I get the blank page.

Re: I have just installed zone alarm version 8.0.298.000 on a...

<BLOCKQUOTE><HR>donhinrichs wrote:
I followed the direction to make the corrections but after the re boot thing are just the same. As you said I had to re-establish the permissions. The program is working as before. When I click on restore zonealarm control center I get the blank page.
<HR></BLOCKQUOTE>It is Sometimes very Difficult toDiagnose and fix a Computerfrom halfway across the Country,
without All the Details,without the ability to sit in front of your Computer monitor and see what's going on..

Re: I have just installed zone alarm version 8.0.298.000 on a...

I have been using zonealarm for years and this is the first time anything has gone wrong. I have un installed the program 4 different times. I have use another firewall but after using it for a while I always go back to Zonealarm. The first time I installed version 8 I made the mistake of clicking the 15 day trial version. When is was finished I just ask for the basic version. I think that is when the trouble started. At least now I don't get firefox started with the web page from Zonealarm on boot up. Just the small problem of zonealarm control center window. Maybe not worth the effort to fix