Appearing on Andy Cohen's Watch What Happens Live on Thursday (September 21), the famed television host and producer was asked about the music megastar's implications that it was the Times Square event staff's fault that she couldn't hear her audio. (She also claimed that parts of the backing vocals were missing.)

"What was going through my head was and is... that crew, that team, that staff is the best in the business. They put on the biggest live music events and they know what they’re doing," Seacrest explained. "And I know how good they are at their jobs. So my reaction was—she was working with the best. I find it hard to believe they made big mistakes that night."

Seacrest, who hosted the celebration personally, added that due to sound pollution, he did not realize anything was wrong at first.

"I had to be told that something was going on and then try and find a monitor to react to [it], so I wasn’t quite sure what was happening, actually," he revealed.