Nice hotel not to far from the attractions.

Posted Jul 30, 2015

The rooms have been updated and very nice for the price,breakfast was good .The hotel staff was very friendly and helpful if you needed them for any reason. I will definitely stay here in the future,and would recommend it to family and friends.

4 out of 5

Recommended for Everyone

by A verified traveler

Adequate hotel

Posted Jul 30, 2015

Hotel is located within reasonable driving distance to all amenities in the area. Room was clean. Would stay there again.

5 out of 5

Recommended for Everyone

by A verified traveler from Sidney,KY

Nice hotel.

Posted Jul 3, 2015

Pros: Convenience. Friendly staff and clean!

Enjoyed staying here. Unusual to get a complete free breakfast for continental. We had double bed room. Very clean. A little tight on space and beds were way too small but very comfy.

Comment from Hotel Management

Jul 5, 2015 by GMTN460, Hotel Management

Thank you for the kind words and the feedback from your recent stay. We do offer a FULL hot breakfast buffet each morning and was glad to see it exceeded your expectations. We look forward to seeing you again soon. Sincerely, Chad Roberts General Manager

4 out of 5

Recommended for Business Travelers

by A verified traveler from Nashville

Posted May 4, 2015

I needed a extra chair, the man at the desk didn't know where one was,so I told him I would get one out of the breakfast area,He came up with one out of the office.Why would a room have only one chair to a room?

Comment from Hotel Management

May 6, 2015 by GMTN460, Hotel Management

Thank you for your review. We provide a lounge chair in our King rooms only, but all our rooms do have an executive desk chair. This is per the brand standards with Choice Hotels. I was glad to see that our Front Desk Clerk found you an additional chair. We look forward to seeing you again soon. Sincerely, Chad Roberts Assistant General Manager

3 out of 5

Recommended for Everyone

by A verified traveler from Nashville, TN

Okay but smells weird

Posted Apr 16, 2015

Pros: The staff was amazing.

Cons: The smell/scent of the pillows/sheets/comforters.

Location: I was in Sevierville on business.

I enjoyed my time at SleepInn even if it was only for one night. The only thing that bothered me was the smell of the pillows/sheets. It was a very strong, strange scent that kept me from sleeping well. Also, the lobby/hallways/breakfast room were so hot and muggy. My hotel room AC was my best friend. The staff was fantastic and very friendly. They were very welcoming and enjoyable to be around. Also the breakfast was delicious! They offer a great variety.

Comment from Hotel Management

Apr 17, 2015 by GMTN460, Hotel Management

Ash, Thank you for your review and hate to see that we had issues with the smell of pillow/sheets. We have discussed this matter with our Executive Housekeeper and have looked at why this issue occurred. I apologize for this inconvenience. We did have an issue with the A/C unit for the hallways, this issue has been corrected. I hope that you will visit us again while in the Great Smoky Mountains and give us another opportunity to be your home away from home. Sincerely, Chad Roberts Assistant General Manager

5 out of 5

Recommended for Everyone

by A verified traveler from sc

Nice hotel

Posted Apr 15, 2015

Rooms have been remodeled and updated. Early check in was no problem at all. Wifi was strong and problem free.

Comment from Hotel Management

Apr 17, 2015 by GMTN460, Hotel Management

Thank you for your comments and the nice review. We look forward to your return trip to Sleep Inn in the Great Smoky Mountains. Sincerely, Chad Roberts Assistant General Manager

5 out of 5

Recommended for Everyone

by A verified traveler from Jacksonville, Fl

Nice hotel and close to everything

Posted Mar 21, 2015

It was a very nice hotel. The hotel staff were very nice and helpful. I would definitely recommend this hotel to family and friends.

Comment from Hotel Management

Mar 25, 2015 by Chad Roberts, Hotel Management

Dear Diego, Thank you for the review about our newly remodeled hotel. We are excited to show our guest our new additions, updated amenities and updated Breakfast Medley breakfast program. We are glad that you will recommend us to your family and friends when they visit the Great Smoky Mountains. We look forward to your return to your home away from home. Sincerely, Chad Roberts Assistant General Manager

4 out of 5

Recommended for Everyone

by A verified traveler

Posted Mar 15, 2015

The rooms were very nice. I would only recommend the waffles for breakfast. I didn't care for the eggs and gravy but my fiancé didn't mind them. As for the hotel, I would stay there again.

Thank you for taking the time to review our property. We are in the process of updating our breakfast program to the new Breakfast Medley program offered by the Sleep Inn Dream program. We are so excited about our new amenities and services to our guest. We appreciate you taking the time to give us feedback and we have just done a 1.2 million renovation, to provide a better stay. We are constantly updating and trying to provide better customer service. We look forward to your return trip and giving us an opportunity to impress you with our new updated breakfast items.

4 out of 5

Recommended for Everyone

by A verified traveler

staff nice helpful

Posted Mar 11, 2015

Pros: cental location clean

Cons: large chair for sitting in room

Location: located close to everything

nice clean could have a nicer large chair for sitting but overall nice

Comment from Hotel Management

Mar 25, 2015 by Chad Roberts, Hotel Management

We thank you for sharing your comments about our $1.2 million remodeled hotel. We are working hard to showcase our new updates, upgraded amenities and our new Morning Medley breakfast program. We are excited and working on adding the new updates to our rooms and common areas. We are looking forward to seeing you again on your return to Sleep Inn in Sevierville. Sincerely, Chad Roberts Assistant General Manager

5 out of 5

Recommended for Business Travelers

by Christopher

Posted Mar 2, 2015 on Hotels

Comment from Hotel Management

May 30, 2015 by John, Hotel Management

We strive for 5 stars from every guest. Thank You for your review. We look forward to showcasing our new $1.2 million remodel. We look forward to you return to the Great Smoky Mountains. Sincerely, John Solarz Owner