Error code E 000025-0001

Toner supply motor dosen't rotate. I do troublshooting procedures in the service mode, take the toner bottle do the motor soution, but still the same problem. Please show me the best way or informations that i can resolve the problem please help me.

i change the hopper drive assembly motor with the new one, still the same problem. also i do the solution you gave me, but still the same. please show me the best way to clear that error code. oh also when i close the toner cover it show the error, but when i open it the error code disappear. i change the hopper drive assembly motor with the new one, still the same problem. also i do the solution you gave me, but still the same. please show me the best way to clear that error code. oh also when i close the toner cover it show the error, but when i open it the error code disappear.

2 Answers

Hi, check the fuse 2A 125V beside IC TOSHIBA TA7270P on DC Controller board, if broken replace with new fuse, to check this fuse compare with others fuse with multimeter. If fuse no problem, there are 2 possibility broken : M9 (bottle toner motor) and M10 (toner stirring motor), the toner motor not rotate when first machine on, the machine quiet. You can see or hear whatever the motor rotate by open the cover hopper.

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Open the toner bottle door,rotate the bottle mannualy 90 degr.and turn the copier ON.If the bottle rotated verify the toner level in the developing unit.If not rotate check the bottle motor and sensor.

This service code C0070 is a universal code used by Konica Minolta to indicate a toner bottle rotation failure. These machines add toner by rotating the toner bottle that you install in the machine. Most of the time this code is caused by a toner cartridge that has been installed incorrectly or has become dislodged from it's holder. To clear the code open the front door or toner door and remove the toner cartridge/bottle from the machine. Close the toner door and if needed open then close the front door to reset the code. Let the machine run. This may take several minutes and will allow the machine to bring the toner bottle receptacle into it's home position. Once the machine stops running completely, then you can re-install the toner cartridge. If the code does not come back you are ready to go. If the code came back after removing the toner but before you re-installed it then you have either a dirty rotation sensor or a bad toner drive motor and will need service.
If the code comes back after the cartridge is re-installed then there is either a priblem with the cartridge or with the toner bottle drive.
Most of the time though the problem will be resolved by the outlined procedure.

check the toner hopper .toner is not being fed into the developer module at set rate.clean the hopper by blowing the toner and check the toner screw motor for rotation and do check when u install toner by service mode does the toner bottle rotate.

This service code C0070 is a universal code used by Konica Minolta to indicate a toner bottle rotation failure. These machines add toner by rotating the toner bottle that you install in the machine. Most of the time this code is caused by a toner cartridge that has been installed incorrectly or has become dislodged from it's holder. To clear the code open the front door or toner door and remove the toner cartridge/bottle from the machine. Close the toner door and if needed open then close the front door to reset the code. Let the machine run. This may take several minutes and will allow the machine to bring the toner bottle receptacle into it's home position. Once the machine stops running completely, then you can re-install the toner cartridge. If the code does not come back you are ready to go. If the code came back after removing the toner but before you re-installed it then you have either a dirty rotation sensor or a bad toner drive motor and will need service.If the code comes back after the cartridge is re-installed then there is either a priblem with the cartridge or with the toner bottle drive.Most of the time though the problem will be resolved by the outlined procedure.Good Luck and Thank You for using Fixya.

This service code C0070 is a universal code used by Konica Minolta to indicate a toner bottle rotation failure. These machines add toner by rotating the toner bottle that you install in the machine. Most of the time this code is caused by a toner cartridge that has been installed incorrectly or has become dislodged from it's holder. To clear the code open the front door or toner door and remove the toner cartridge/bottle from the machine. Close the toner door and turn the machine off then on to reset the code. Let the machine run. This may take several minutes and will allow the machine to bring the toner bottle receptacle into it's home position. Once the machine stops running completely, then you can re-install the toner cartridge. If the code does not come back you are ready to go. If the code came back after removing the toner but before you re-installed it then you have either a dirty rotation sensor or a bad toner drive motor and will need service.If the code comes back after the cartridge is re-installed then there is either a priblem with the cartridge or with the toner bottle drive.Most of the time though the problem will be resolved by the outlined procedure.Good Luck and Thank You for using Fixya.

This service code C0070 is a universal code used by Konica Minolta to indicate a toner bottle rotation failure. These machines add toner by rotating the toner bottle that you install in the machine. Most of the time this code is caused by a toner cartridge that has been installed incorrectly or has become dislodged from it's holder. To clear the code open the toner door and remove the toner cartridge/bottle from the machine. Close the toner door and turn the machine off then on to reset the code. Let the machine run. This may take several minutes and will allow the machine to bring the toner bottle receptacle into it's home position. Once the machine stops running completely, then you can re-install the toner cartridge. If the code does not come back you are ready to go. If the code came back after removing the toner but before you re-installed it then you have either a dirty rotation sensor or a bad toner drive motor and will need service.If the code comes back after the cartridge is re-installed then there is either a priblem with the cartridge or with the toner bottle drive.Most of the time though the problem will be resolved by the outlined procedure.Good Luck and Thank You for using Fixya.

This service code C0070 is a universal code used by Minolta to indicate a toner bottle rotation failure. These machines add toner by rotating the toner bottle that you install in the machine. Most of the time this code is caused by a toner cartridge that has been installed incorrectly or has become dislodged from it's holder. To clear the code open the front door or toner door and remove the toner cartridge/bottle from the machine. Close the toner door and if needed open then close the front door to reset the code. Let the machine run. This may take several minutes and will allow the machine to bring the toner bottle receptacle into it's home position. Once the machine stops running completely, then you can re-install the toner cartridge. If the code does not come back you are ready to go. If the code came back after removing the toner but before you re-installed it then you have either a dirty rotation sensor or a bad toner drive motor and will need service.If the code comes back after the cartridge is re-installed then there is either a priblem with the cartridge or with the toner bottle drive.Most of the time though the problem will be resolved by the outlined procedure.

Toner add system is clogged. These machines take toner from the bottle and dumps it into a chamber. This chamber has a level sensor that tells the machine to rotate the bottle in oder to add toner. This is why you can see a spiral "flute" going around the toner bottle. Toner is added to the Imaging Unit from the toner chamber when needed by an auger running from the chamber thru 2 90 degree turns. If the machine runs trying to add toner you normally can hear the small motor and auger spinning. It makes sort of like a reer reer noise. When the bottle rotates it will make a thump thump noise. I know this all sounds funny but this is what is happening when the machine is adding toner. Now if you are hearing the reer reer noise at least that means it is trying to add toner. Don't put a lot of emphasis on it, just letting you know what is suppose to happen. If you hear both noises together and the machine runs for a few minutes before shutting down then it is not getting toner out of the bottle.
The long and short of it is that if you have the correct toner in the machine, and the seal was removed properly from the bottle then it should get toner unless there is a clog somewhere.

This service code C0070 is a universal code used by Konica Minolta to indicate a toner bottle rotation failure. These machines add toner by rotating the toner bottle that you install in the machine. Most of the time this code is caused by a toner cartridge that has been installed incorrectly or has become dislodged from it's holder. To clear the code open the front door or toner door and remove the toner cartridge/bottle from the machine. Close the toner door and if needed open then close the front door to reset the code. Let the machine run. This may take several minutes and will allow the machine to bring the toner bottle receptacle into it's home position. Once the machine stops running completely, then you can re-install the toner cartridge. If the code does not come back you are ready to go. If the code came back after removing the toner but before you re-installed it then you have either a dirty rotation sensor or a bad toner drive motor and will need service.If the code comes back after the cartridge is re-installed then there is either a problem with the cartridge or with the toner bottle drive.Most of the time though the problem will be resolved by the outlined procedure.

Please clarification your problem.If the toner is not supply is 3 malfunctions:1.The toner bottle is not rotated(CO 072 malfunctions code indicated on the display).2.The toner ratio in the developer station is dereglated(subhopper motor malfunction CO 070) or the ATDC sensor defect (C0 032-34)3.The toner agitator sistem blocated.Enter in the service mode :Press Utilitykey -Meter count - Stop -0 - Stop - 1.Acces the Tech.rep mode and select ATDC level (usualy is 155-164),and change the value if is not good.See the Level history windows.Ask me for any problem,and I help you.I don`t speak francaise but my wife and my doughter yes. What is the DENAMON?