CUSTOMER HELP CENTER

Product Warranties

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Products sold on Newegg are generally covered by both Newegg’s return policy and the product manufacturer’s warranty. Details are listed under the Warranty & Returns tab on each item’s product page: the item’s Newegg return policy is listed under Return Policies, and the manufacturer warranty is listed under Warranty. The manufacturer’s contact information can be found under Manufacturer Contact Info.

Third-party warranties

For certain items sold on Newegg, warranty support beyond the Newegg return policy is provided by a third-party service provider, and not the product manufacturer. You can identify if your product is covered by a third-party warranty when there are additional warranty details and contact information for the provider listed under the Warranty section of the Warranty & Returns tab.

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