Telstra’s Consumer Group MD steps down

Telstra has just announced that David Moffatt, group managing director of Telstra Consumer Marketing and Channels, has tendered his resignation after almost a decade with the company.

Telstra CEO, David Thodey, commented that Moffatt will remain in the role for the next six months or until a suitable replacement is found.

Moffatt has been with the company since 2001, where he started as CFO and group managing director of finance and administration. He has held his current position since 2003.

“I would like to personally thank David for his contribution and unwavering commitment to Telstra and I look forward to working with him as we manage this transition,” Thodey said.

“David has successfully played a major role at Telstra in building a world-leading, fully integrated, consumer retail business. He has been a champion of the development of Telstra’s people, driven our customer-centric business model based on Market Based Management and was the major force behind the creation of our dynamic, consumer retail experience T[life].”

Moffatt commented that he was very proud of the contribution he made to the company.

“The past nine years has marked an extraordinary technological revolution for our customers. At Telstra that means Next G; BigPond content and services; Foxtel Digital, IQ and HD and T[life], the only large scale ‘live’ customer experience technology retail environment in Australia,” he said

“It has been an amazing time to be an executive of Australia’s leading telecommunications company, a world-leading one at that. Telstra Consumer has led the industry in innovation and reinvestment in the mobile, fixed, broadband and pay TV areas.”

Thodey also remarked that with the mass market transformation, and customer migration in particular, nearing completion, this is the perfect time for a new generation of leaders to be given an opportunity to take the business into its next phase of growth.