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This is the transcript for episode 264 of the Community Broadband Bits podcast. Mason Carroll and Preston Rhea join Christopher Mitchell on the show to talk about their work at Monkeybrains, an urban wireless Internet Service Provider. Listen to the audio here.

Mason Carroll: Every single person needs to have their own Internet connection. This is not just like, "Oh, I can sort of get the building-wide Wi-Fi as I stand near my front door." No. You should have your own Internet connection that you can plug in, and watch TV, or set up a computer, or to do your work. That's really what digital quality is.

Lisa Gonzalez: This is episode 264 of the Community Broadband Bits podcast from the Institute for Local Self-Reliance. I'm Lisa Gonzalez. Episode 264 takes us to San Francisco, home to the Golden Gate Bridge, cable cars, and Monkeybrains. Preston Rhea and Mason Carroll from the Internet service provider are here to tell us about the local company, the services they provide in the Bay Area, and the work they're doing to chip away at the digital divide. Learn more about the company at Monkeybrains.net. As a reminder, this conversation with Preston and Mason is commercial free, but our work at ILSR requires funding. Please take a moment to contribute at ILSR.org. If you have already contributed, thank you. Now, here's Christopher with Preston Rhea and Mason Carroll, from Monkeybrains.

Christopher Mitchell: Welcome to another edition of the Community Broadband Bits podcast. I'm Chris Mitchell with the Institute for Local Self-Reliance. Joining me today is Preston Rhea, Senior Field Engineer for Monkeybrains, an ISP in California. Welcome to the show.

Preston Rhea: Thanks Chris, a pleasure to be here.

Christopher Mitchell: And we also have Mason Carroll, Lead Engineer for Monkeybrains. Welcome to the show as well.

Mason Carroll: Yeah, thanks a lot.

Christopher Mitchell: So, I think the first question is, monkey brains, I remember running into those in a Harrison Ford movie a long time ago. What is Monkeybrains in San Francisco?

Preston Rhea: Monkeybrains is a local Internet service provider. We're a... Read more

After we saw April Glaser's article on a local San Francisco ISP connecting low-income housing to high-quality Internet access, we knew we wanted to learn more. Preston Rhea is the Senior Field Engineer for Monkey Brains and someone we knew from his work with the Open Technology Institute at New America. He joins us with Mason Carroll, Lead Engineer for Monkey Brains, to explain what they are doing in Hunters Point and more broadly across San Francisco.

Monkey Brains delivers Internet access primarily via high-capacity fixed-wireless links to buildings with multiple tenants. Working with the San Francisco Housing Development Corporation, they are delivering gigabit access to low-income housing units at Hunters Point.

Preston and Mason discuss the process, the challenges, the long-term plan, and more. In particular, they discuss why good wiring in each building is important for ensuring high-quality access to each household rather than just relying on common Wi-Fi access points around the buildings.

Sonic is one of the best ISPs in the nation - well beloved by its California subscribers and policy geeks like us in part because of its CEO and Co-Founder, Dane Jasper. Dane combines a tremendous amount of technical and business knowledge in a thoughtful and friendly personality. And while we don't always agree, we are always interested in what he is thinking about.

Dane joins us for Community Broadband Bits episode 261, where we focus on how cities can invest in infrastructure that will both allow firms like Sonic to thrive and permanently break any concerns about a monopoly over Internet access. Dane encourages cities to focus on dark infrastructure -- conduits or dark fiber that allow ISPs more freedom to pick and perhaps change the technologies they want to deploy services.

We also talk about network neutrality and a very brief history of Sonic.

Additionally worth noting, Sonic gets five stars from the "Who Has Your Back" evaluation from the Electronic Frontier Foundation.

Last year was the first year I attended Mountain Connect, an event in the Rockies west of Denver that discusses approaches to improving Internet access. Historically, they focused on rural communities but as co-chair of the event Jeff Gavlinski notes in our discussion this week, they are expanding it to include more urban issues as well.

Mountain Connect is growing in many ways and I am excited to return to it in early June.
As Jeff and I discuss, it is focused on all solutions to expanding access - whether private sector, coop, muni, partnership, etc.

Colorado has a lot of activity from munis and especially munis that are looking to partner, but also has a state law that requires a time-and-energy consuming referendum before the community can really do any planning or take action to improve its situation.

Franklin County formed a partnership with a local wireless Internet service provider (WISP) to expand the County's local government wide-area network and provide broadband options for the citizens. The project leveraged County structures such as towers and water tanks for WISP transmitters and receivers. We were in the process of upgrading the public safety radio system at the same time, so the two efforts worked together to identify possible new tower locations that would improve radio coverage and meet broadband demand.

The partnership provided the WISP with a fast-path to business growth through additional funding and access to existing infrastructure. The County provided space on towers, tanks and poles in exchange for Internet service at County offices. This arrangement lowered deployment costs for the WISP, expediting business growth.

The partnership expanded the WISP customer base in Franklin County from 98 customers in early 2005 to approximately 1000 in early 2008. In addition, 15 fire and rescue stations were added to the County’s wide-area-network (WAN) in addition to five other County offices. There are many advantages to moving remote offices onto the WAN, including reduced costs and improved communications and data sharing across County Administration. The wireless mesh network supports data and voice and the WISP is currently segmenting the County's voice traffic on their network to ensure quality of service (QoS).

At the 10th annual Commonwealth of Virginia Innovative Technology Symposium in 2008, Governor Timothy M. Kaine awarded Franklin County with one of the Technology Awards for Excellence for the County’s innovative approach to the use of... Read more

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Municipalities are not primary motivated by the desire to make a “profit,” as that term is understood by Wall Street, but by the need to meet important needs of the community. Chief among these are enhancing economic development, educational and occupational opportunity, access to affordable health care, digital equity, public safety, homeland security, environmental protection, efficient government service, cultural enrichment, and all of factors that contribute to a high qualify of life. A public FTTU system can contribute to the fulfillment of each one of these goals.