“This paper offers a vision of how management — with the help of learning and development (L&D) professionals — can make learning from experience and conversation more effective, complementing formal learning to make the whole program more powerful. Replacing today’s haphazard approaches with systematic, enlightened management development can accelerate the development of future workers and get the entire organization working smarter. The potential is great. MORE

My friends, you know the free advice and observations I have shared with you for more than a dozen years? Writing and marketing projects have paid for most of it. So if you work with vendors who are not good at expressing themselves and have money to improve, ask them to look at this.

I am an enthusiastic, can-do, daring author when advocating something I can see merit in. That’s when I glow white hot and create a story that will stop people in their tracks and spin them around in the direction we’re hoping for. Another role I enjoy is brand ambassador.