Re: 1\8 G2 Autoloader backups starting but failing! help!

Hi Dan,

speaking from my experince with this devices.

Here is what you can do:

1. update the FW - for drive + changer, even if it already done2. clean the drive as HP says, 5 times in a row3. pull a support ticket with LTT -> check out for warning from that kind-> you are not cleaning your drive regular.

if all this have been done ask HP support for drive replacement

This sounds like issue with r/w heads of the drive. there is some contamination, that can't be cleaned up or they are just somehow damaged.