Data Centre Support Engineer L1 ENG/GER

Experis

Place of workPrague, Czechia

Contract typefull-time

Information about the position

Job description, responsibilities and duties

Focus on Data Centre Technologies in Windows and Linux environment

A Top IT Company is looking for talented and passionate candidates who want to start their career in Prague within a strong multinational and growing environment. Be part of a TOP IT Company which has awards from brands like Cisco and Microsoft and is the number one in Infrastructure, Cyber Security and Hybrid Cloud. Apply right now and grow with them!

WHAT YOU’LL BE DOING
• Providing Level 1 support and basic troubleshooting of Data Centre Technologies with focus on Linux and Windows Servers via phone, mail and monitoring tools for English and/or German speaking clients
• Monitoring of IT system management tools and ticket handling
• Monitor progress against customer SLAs to ensure customer service levels are achieved
• Preparing technical documentation and reports
• Escalating issues to Level 2 support if necessary

Employee perks, benefits

WE OFFER YOU VARIOUS BENEFITS
• Great salary + 10% monthly bonuses
• Professional development and personal growth within the company
• Multicultural working environment
• 5 weeks of holiday, 3 sick days
• Mobile phone and notebook
• Meal vouchers
• Allowance for public transport
• Contribution for pension insurance
• Language courses
• Luxury offices at Pankrac metro station

Company on whose behalf the position is being filled

Information technology, computer programming, web portals

A Top IT Company is looking for talented and passionate candidates who want to start their career in Prague within a strong multinational and growing environment. Be part of a TOP IT Company which has awards from brands like Cisco and Microsoft and is the number one in Infrastructure, Cyber Security and Hybrid Cloud.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Advanced (C1) or German - Upper intermediate (B2)

Other knowledge

UNIX/Linux administration - basic

Personality requirements and skills

WHAT WILL MAKE YOU A SUCCESSFUL CANDIDATE
• Fluency in English and ideally in German
• Relevant work experience 1+ years in similar working environment and the areas of Data Centre and Security - Basic Data Centre knowledge (servers, virtualization, backup services)
• Proactive and customer orientated personality
• Experience with ITIL processes advantageous

Advertiser

Brief description of the company

Experis is dedicated to connecting talented individuals with businesses and opportunities across a number of professional sectors, including IT, Finance, Engineering and Healthcare. We will work with over 80 percent of the Fortune Global 500 providing you access to a huge network of opportunities. Our consultants have deep industry knowledge and understand the challenges you’re facing. We’ll connect you to the roles that can help you accelerate your career.