Reviews of Golden Livingcenter - Fountainview Place

I am a friend or relative of resident

I would not recommend this facility to anyone! My mom was only there for 3 months last year, and it was a daily struggle to make sure her needs were being met. Between my brother, cousin, and myself, we were with my mom everyday, and every visit there were things that had to be brought to the staff's attention dealing with lack of proper care for my mom. I can't imagine how bad things were for those residents that didn't have someone checking on them everyday.....

Then one day I received a call that my mom needed to be taken to the emergency room to have a head wound looked at. That head wound required 4 stitches, and ultimately lead to her death 6 weeks later. To this day, no one from this facility can tell me what caused my mom's injury. I understand that accidents happen, but it hasn't been explained to me that way and at this point it looks like a cover up is taking place.

My mom deserved better care than what she received at this facility, and so does anyone else's loved one.

Provider Response

We are sorry to hear your report of this experience, and will follow up with our caregivers to understand the situation more fully.

I am a friend or relative of a resident

Golden LivingCenters - Fountainview Place is a terrible place. I would not refer anybody there. It was not clean, and it was old and run down. It smelled, and it’s filthy. I think it actually should be reported. The staff was not mean to him, but the place and the facility are disgusting.

I am a friend or relative of resident

Well, my mother is in the alzheimers care ward. She has been in the facility for about two and a half years. At first everything had been up to good standard. I noticed a lot of girls on the floor coming and going and some not returning. I am quick to make friends with all of them. Because your love one is in there care. I find it a necessity to do so. But as the months go by . Many problems develop. To many falls. Doctor not following through with general practice of Cat scanning after such head trauma. Not giving calls back to discuss. Bruising being evident. Low hydration has been evident multiple times. UTI,s also, which could be reason of lack of water. Misguided ,or Strange with staff information.

I am a friend or relative of a resident

My parents were at Golden Living Centers. They were very friendly people. When my mom got sick they brought her to the hospital. It's a nice place. The only problem is that I think they were a little understaffed. Their room has two hospital beds and a bathroom. The place was really clean. They were not able to participate in any activities because they were too weak to participate in them. The therapist was extremely good. She did a very nice job towards my parents.

I visited this facility

The facility was very clean, well maintained, and tastefully decorated. The staff seemed to care about the patients and were friendly to us when we visited. I must say that my mother visited her mother at least 3 times a week. She would file a complaint any time she thought her mother was not being taken care of. The bad thing about this facility was that they kept losing my grandmother's hearing aids and glasses. Clothes went missing even though they were clearly marked with my grandmother's name and my mom took the clothes home with her to wash them herself. The facility was not very thorough in trying to get stains out of residents' clothing nor would they make sure the residents had bibs.When my grandmother first went into this facility, she was still aware. My mom would always have to ask to have my grandmother included in events. Overall I would say that Golden Living Center is a place I would feel comfortable placing my own parents into for long term care.

I am/was a resident of this facility

i'm very happy to be in this facility. they take such good care of us and the rest of the residents. they show us the kindness and care and loving attention. therer therepy department is number one. there activities department is also wonderful also so many different things to do and we go out on outings so much fun. i'm so glad that my friend refered me to come here. i'm getting the care and therepy that i need, and i couldn't ask for a better facility then this nursing home. thank you so much golden living fountainview nursing home.

I am/was a resident of this facility

For about three years, my Grandma stayed at Fountain View. My mom, sisters and I would visit her once a week, every week. The staff was always kind and helpful, and my family and I got to know them quite well. They were always attentive, and I could tell they genuinely cared about the clients. Every week, my Grandma would show me the prizes she won at Bingo, and it made me happy that she enjoyed it there. We would stay for a few hours each visit, and we were also allowed to use the recreation rooms when we held birthday parties for my Grandma, which I thought was very nice of them to allow. The food that they served was pretty good, too. I remember sometimes we would eat dinner with Grandma, which was always a nice time. All in all, I feel Fountain View was a pleasant experience for my family and would definitely recommend them to anyone that needs kind and attentive elderly care.

About Golden Livingcenter - Fountainview Place

Golden Livingcenter - Fountainview Place is a nursing home in Portage, IN that provides patients with skilled nursing care as well as private or shared accommodations. Contact Golden Livingcenter - Fountainview Place for more details on housing, services, and rates.

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