No more subtitles

Since I installed software update QF1EU-0.132.5.3 on my 55PFL8007K/12, I have no more subtitles....

Has this really something to do with this update ? Before I had perfect subtitling... Or do I have to change something in the configuration settings ?
Selecting Subtitles OFF/ON/Automatic has no effect.

Since I installed software update QF1EU-0.132.5.3 on my 55PFL8007K/12, I have no more subtitles....

Has this really something to do with this update ? Before I had perfect subtitling... Or do I have to change something in the configuration settings ?
Selecting Subtitles OFF/ON/Automatic has no effect.

Can anybody help ?

Many thanks.

PS: neither have I access to TEXT.

Hi Bob,

Could you please specify if this happened while you were watching TV programs or video from other sources?

In the meantime please also check the primary and secondary language settings:

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