Privacy Policy

Our Privacy Policy

The ACC Liverpool Group may require certain details and Personal Data from you, including without limitation your name and email address. This policy is in relation to these details and any other Personal Data which The ACC Liverpool Group subsequently collects from you or about you (collectively "the Information").

Use and Disclosure of the Information and Client Information

The ACC Liverpool Group will use the Information to assist and enable The ACC Liverpool Group to provide its services to its customers and prospective customers.

The ACC Liverpool Group may also in its sole discretion retain the Information and use it for direct marketing services, e.g. The ACC Liverpool Group may send marketing information to you. Such marketing information will relate to services provided by The ACC Liverpool Group only.

The ACC Liverpool Group reserves the right to report any activity which The ACC Liverpool Group suspects violates any relevant laws or regulations to the appropriate authority. If The ACC Liverpool Group is requested by such authority for the Information The ACC Liverpool Group reserves the right to disclose it to them.

You shall indemnify and keep The ACC Liverpool Group and The ACC Liverpool Group’s directors, officers, employees and agents fully indemnified against all actions, claims, proceedings, costs and damages (including any damages or compensation paid by The ACC Liverpool Group on the advice of its legal advisors to compromise or settle any claim) and all legal costs or other expenses arising out of any breach of any representations, warranties and/or undertakings or out of any claims by a third party based on any facts which if substantiated would constitute such a breach.

Security

All Information and will be kept as confidential and as secure as possible through the use of The ACC Liverpool Group’s secure server software. This means that the Information can only be exchanged between you,The ACC Liverpool Group and any third party to whom The ACC Liverpool Group decides to transfer the Information to for the purposes detailed above. Furthermore as required by the Act The ACC Liverpool Group follows strict security procedures in the storage and disclosure of the Information which you have given to The ACC Liverpool Group, to prevent unauthorised access.

The ACC Liverpool Group uses industry standard practices to safeguard the confidentiality of the Information. The ACC Liverpool Group treats the Information as an asset that must be protected against loss and unauthorised access. The ACC Liverpool Group employees use many different security techniques to protect the Information from unauthorised access by users inside and outside the company. However, "perfect security" does not exist on the Internet. If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services you must ensure that the user ID and password is kept confidential. You accept responsibility for all activities that occur under your user ID or password.

Individual's Rights

Under the Data Protection Act 1998 all individuals are entitled on the payment of a fee, to be given from The ACC Liverpool Group a description of all Personal Data ACC Liverpool holds about the individual, the purposes for which this is being processed and the recipients to whom this may be disclosed. All such individuals also have the right to have communicated to them in an intelligible form the information constituting the Personal Data and any information available to ACC Liverpool as to the source of that Personal Data. If you require any further information on this point, please contact ACC Liverpool as detailed above.

Please let us know if the personal information which we hold about you needs to be corrected or updated.

General

The ACC Liverpool Group reserves the right to vary the terms and conditions of this Agreement from time to time. Such variations become effective immediately upon the posting of the varied Agreement on the Website. By continuing to use the Website after such posting you will be deemed to accept such variations. You should visit this page periodically to review the terms and conditions of this Agreement because they are binding on you.

In the event that any term of this Agreement is held to be invalid, unlawful, void or for any reason unenforceable, that term shall be deemed severable and the remainder of this Agreement shall remain valid and enforceable. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term.

Except as expressly provided in additional terms of use for areas of the Website, this Agreement constitutes the entire agreement between you and The ACC Liverpool Group with respect to your use of the Website. Where such areas are subject to additional terms of use, by using such areas or any part thereof, you agree to be bound by such additional terms applicable to such areas.

For the avoidance of doubt nothing in these terms and conditions shall confer on any third party any benefit or the right to enforce any terms contained herein.

Removal of your Data

Contact

If you have any questions about this privacy policy or treatment of your personal data, please write to us by email to feedback@accliverpool.com or by post to The ACC Liverpool Group, Kings Dock, Liverpool Waterfront, Liverpool L3 4FP.

ACC Liverpool, BT Convention Centre, Exhibition Centre Liverpool and Echo Arena are trading names of The ACC Liverpool Group Limited. The ACC Liverpool Group Limited, a company incorporated in England with registered number 5204033 (VAT number 902 5534 7) and having its registered office at Kings Dock, Liverpool L3 4FP (“The ACC Liverpool Group”). The ACC Liverpool Group Ltd is a company controlled by a local authority within the meaning of Part V Local Government and Housing Act 1989. The controlling authority is Liverpool City Council.

Connect

Delivering world class concerts, family, comedy and sporting events, Echo Arena Liverpool is one of the most prestigious entertainment venues in the UK and is a proud part of the ACC Liverpool family.

The addition of Exhibition Centre Liverpool to existing venues Echo Arena and BT Convention Centre makes The ACC Liverpool Group family the only purpose-built, interconnected arena, convention centre and exhibition centre in Europe.

TicketQuarter is a full service ticketing agency set up by the team at ACC Liverpool, offering a complete end-to-end ticketing service for the entire events industry.

BT Convention Centre, part of The ACC Liverpool Group, is a unique award-winning conference venue that includes a 1,350 seat auditorium, dining space for a 1,800-head banquet, 18 multi-sized meeting rooms, is interconnected to the 11,000 capacity Echo Arena and an 8,100m2 Exhibition Centre.