The CFPB -- The Consumer Bureau

The Consumer Financial Protection Bureau was created by Congress after the economic collapse to protect
consumers and reduce the risk of another collapse. It has implemented fair rules of the road that have evened the playing field for
responsible consumers and businesses alike. The CFPB is protecting students,
seniors, service members and the rest of us too.Since 2011, the CFPB has served as a successful and accountable watchdog
over unfair and greedy practices by companies offering financial products like
mortgages, student loans, and credit cards.

The CFPB has also been accountable to the public, including with a small business
review panel, 4 advisory boards, 36 public town halls and field hearings, and 61
visits by senior officials to testify before Congress.
The financial industry has attacked the agency since before it was even created.
The attacks have intensified as the CFPB continues to be the poster child of a
government agency that is actually working and not corrupted by the industry it is
tasked with regulating.

U.S. PIRG releases Older Consumers in the Financial Marketplace
An Analysis of Complaints and Results From the CFPB

As consumers age they can face increased risk in the
financial marketplace, and predatory businesses may target
them with misleading ads, unfair fees, and overpriced or
unnecessary financial products. A new analysis shines
light on these issues, finding that through July 2017, older
Americans had submitted at least 72,000 complaints to the
Consumer Financial Protection Bureau, also known as the
Consumer Bureau. The analysis found that mortgages,
debt collection, and credit reports accounted for the most
complaints by older Americans, representing 31, 17 and 17
percent of complaints, respectively. Florida ranks near the top.