Twice this week I've spent DAYS working on customer issues just to find out that it was a simple fix to a simple problem, but they had "bent the truth" to make the problem sound bigger and more urgent than it really was.

If you exaggerate your problem, if you stretch the truth about exactly what's happening, YOU ARE WORSENING YOUR OWN PROBLEM. It takes a LOT longer to resolve your problem if you don't explain exactly what it really is.

+Josh Price In my experience it isn't about asking the appropriate questions. It is asking the same questions over and over with slightly different words. Eventually they admit they are liars! Well not liars, but they will eventually say something that makes you understand they are liars, and don't have any clue. :D﻿

itwbennett writes Silk Road was based on an expectation of anonymity: Servers operated within an anonymous Tor network. Transactions between buyers and sellers were conducted in bitcoin. Everything was supposedly untraceable. Yet prosecutors presented a wealth of digital evidence to convince the jur...

In November, we presented for you a quick way to download The Complete Sherlock Holmes -- not knowing that, a few months later, a lost Sherlock Holmes story, seemingly attributed to Arthur Conan Doyle, would be discovered in an attic in Scotland.

Don't miss out on the links in the article; quite a few date back as far as 1996, so you see it's not really a surprising discovery. Nature has its ways to get good ideas across to those who need them. That might be ants or humans.﻿

Essentially the idea is you should be able to control the parts of your phone you commonly would like to turn on and off to save battery life (GPS, WiFi, etc.) quickly by using motion gestures.

Right now it just turns on and off WiFi. If your screen is on you can shake your phone to turn on WiFi and flip it over face down to turn it off.

Later version will have more features and settings for picking and choosing what you want to control with gestures.

If you are interested please install it and give me feedback. Specifically I want to know if the gesture are too sensitive or not sensitive enough and if there are any devices where this doesn't work or the toggle service doesn't look right.