I have found a great site that gives good details of how to resolve your problem. Go check it out for a step by step resolve on how to remedy the Orbicam problem. It is well documented and has good instructions to follow. Good Luck

Hi again, I strongly suggest following the instructions in the link offered. The solution offered there is the outcome of more than 190 posts regarding your exact problem. Try the 2 procedures detailed first, if no luck, follow the given instructions on how to gather information from your machine to then email ACER support for the CORRECT driver to be emailed to you. Good luckHi again, I strongly suggest following the instructions in the link offered. The solution offered there is the outcome of more than 190 posts regarding your exact problem. Try the 2 procedures detailed first, if no luck, follow the given instructions on how to gather information from your machine to then email ACER support for the CORRECT driver to be emailed to you. Good luck

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

** Note ** When the My Pictures or Pictures folder gets full, camera will not work - Cut and Paste all pictures in that folder to another folder and restart Orbicam program.

If that does not work then do this:

Start - Programs - look for Acer Empowering Technology then Acer E-Recovery - The look at the bottom and you will "Backup", "Burn disk" and Restore" choose Restore - choose Apps and Drivers at the bottom of Restore tab (it will say extracting) - once extracted - click Install - click Vista or (XP) on the left - click Drivers - click Camera or CCD - on the right side of the screen, click a phrase that has something like "Install now", follow on screen instructions.