Chinese New Year is an important traditional Chinese holiday celebrated at the turn of the Lunar calendar. Celebrations normally last for a few days in western areas and up to 2 weeks in China. With every new year it is a good time to reflect on the past year and look forward to the goals of the coming year. As the new year approaches it is customary to wish family and friends a happy new...

Letter #1: I feel I must apologize to you personally for misquoting your comment on the hiring issue. I know how frustrating it can be to work hard for a cause and then have it misrepresented to those who will benefit most from it. The misunderstanding came when we transcribed your comments from a damaged iphone recording of your talk Wednesday evening. As soon as we realized we had made a...

Letter #1: I must apologize for the error we made in our estimate for redecorating your kitchen. This estimate did not include the price of the refrigerator you requested. The additional cost of the model F40 refrigerator is $795.00. The estimate must be increased by this amount. Once again, I apologize for the error. Letter #2: Please accept my apologies for the error in your shipment of bed...

Letter #1: I am so sorry to have to withdraw our dinner invitation for next Friday. John became very ill yesterday and is in the hospital. He appears to have suffered a mild stroke, but we won’t know more until his test results come back. We were both looking forward to seeing you, but are sure you will understand the situation. I look forward to inviting you again when things have settled...

Letter #1: I am writing to apologize for the behavior of some members of our football team at the AFL finals last week. We all know that emotions can get heated when close calls are made in intense games, but it does not excuse the language and behavior of some of our players. I, too, was personally shocked and offended by their actions, which were a direct contravention of the values of dignity...

Dear all, Well where do I start.. I suppose at the very beginning – Adam and Eve…. No no no – May 2007 where I began learning the ropes here in the Adelaide Office. It was a bit getting used to at the start, but over time, with the right mentorship from some of my peers I was able to grow and learn a whole heap, and I’m thankful for that. It’s farewell sort of, simply because I’m only...