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1 University of Groningen On the use of computerised decision aids Dijkstra, Jacob Jan IMPORTANT NOTE: You are advised to consult the publisher's version (publisher's PDF) if you wish to cite from it. Please check the document version below. Document Version Publisher's PDF, also known as Version of record Publication date: 2006 Link to publication in University of Groningen/UMCG research database Citation for published version (APA): Dijkstra, J. J. (2006). On the use of computerised decision aids: an investigation into the expert system as persuasive communicator s.n. Copyright Other than for strictly personal use, it is not permitted to download or to forward/distribute the text or part of it without the consent of the author(s) and/or copyright holder(s), unless the work is under an open content license (like Creative Commons). Take-down policy If you believe that this document breaches copyright please contact us providing details, and we will remove access to the work immediately and investigate your claim. Downloaded from the University of Groningen/UMCG research database (Pure): For technical reasons the number of authors shown on this cover page is limited to 10 maximum. Download date:

2 On the use of computerised decision aids An investigation into the expert system as persuasive communicator

11 Contents 5 The influence of an expert system on the user's view: How to fool a lawyer Introduction Method Apparatus Criminal attempt The (simulated) expert systems Subjects Procedure Results Task performance The influence of the expert system on the subjects The use of the explanation functions Conclusions and discussion 60 6 Persuasiveness of expert systems Introduction Method Subjects Apparatus and procedure Construction of the need for cognition scale Construction of the computer experience scale Construction of the persuasion scales Results Compliance and authority Objectivity/rationality Easiness of the cases Computer experience Conclusions and discussion Appendix 79

12 Contents 7 User agreement with incorrect expert system advice Introduction Method Subjects Procedure Scale construction Construction of the pretest scales Construction of the persuasion scales Construction of the mental effort scale Construction of the explanation function usage scales Construction of the posttest scales Results Agreement with the incorrect advice of the expert system Perceived qualities of the advice, adviser, and case Mental effort and recall Use of explanation functions Perceived usefulness and ease of use Motivation and ability Conclusions General discussion Conclusions Implications 109 Summary 117 Samenvatting 123 References 129

Van 'gastarbeider' tot 'Nederlander' Prins, Karin Simone IMPORTANT NOTE: You are advised to consult the publisher's version (publisher's PDF) if you wish to cite from it. Please check the document version

University of Groningen Hulp op maat voor leerlingen met leerproblemen in het vmbo Mombarg, Remo IMPORTANT NOTE: You are advised to consult the publisher's version (publisher's PDF) if you wish to cite

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University of Groningen Improving the properties of polymer blends by reactive compounding van der Wal, Douwe Jurjen IMPORTANT NOTE: You are advised to consult the publisher's version (publisher's PDF)

University of Groningen Moving towards independence? Evaluation of the 'Mobility Opportunities Via Education' curriculum with children with profound intellectual and multiple disabilities van der Putten,

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Molecular aspects of HNPCC and identification of mutation carriers Niessen, Renee IMPORTANT NOTE: You are advised to consult the publisher's version (publisher's PDF) if you wish to cite from it. Please

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University of Groningen Intrapersonal factors, social context and health-related behavior in adolescence Veselska, Zuzana IMPORTANT NOTE: You are advised to consult the publisher's version (publisher's

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The diversity puzzle Mäs, Michael IMPORTANT NOTE: You are advised to consult the publisher's version (publisher's PDF) if you wish to cite from it. Please check the document version below. Document Version

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University of Groningen The protein-conducting channel SecYEG Veenendaal, Andreas Kyung Jin IMPORTANT NOTE: You are advised to consult the publisher's version (publisher's PDF) if you wish to cite from

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The etiology of functional somatic symptoms in adolescents Janssens, Karin IMPORTANT NOTE: You are advised to consult the publisher's version (publisher's PDF) if you wish to cite from it. Please check

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Infrastructure investment in Indonesia Mustajab, M. IMPORTANT NOTE: You are advised to consult the publisher's version (publisher's PDF) if you wish to cite from it. Please check the document version below.

University of Groningen Embryogenesis and neogenesis of the endocrine pancreas Gangaram-Panday, Shanti Tireshma IMPORTANT NOTE: You are advised to consult the publisher's version (publisher's PDF) if you

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Stormy clouds in seventh heaven Meijer, Judith IMPORTANT NOTE: You are advised to consult the publisher's version (publisher's PDF) if you wish to cite from it. Please check the document version below.

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Towards optimal decision making in personalized medicine Cao, Qi IMPORTANT NOTE: You are advised to consult the publisher's version (publisher's PDF) if you wish to cite from it. Please check the document

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