Knowledge Base

Guest List-All Report (Performance Level)

Last Updated: Mar 26, 2015 03:56PM EDT

The Guest List-All report allows users to run a Guest List report for all patrons for all sales channels and delivery methods.

Note: "Please do not refresh the page and resubmit the report if you are waiting for it to display. If you experience a delay in the time it takes to run a report please send an email to feedback@etix.com"

The report displays the following information on a per ticket basis:
Patron name (with a hyperlink to the Details for Order page)
Email address
Zip code
Status of ticket (Issued, Redeemed, Void, or Reserved)
Serial number (unique barcode per ticket)
Section, Row, and Seat information for ticket
Delivery Method

If a ticket displays “null, null” under the name column, this means no personal data was collected from the patron at time of purchase.

Use the Column headers to sort.

To send an email:

Enter a valid email address in the Reply To field (All e-mails will be sent from noreply@etix.com. Any replies to the e-mail will be sent to the address you enter here.)

Enter a Subject

If applicable, add an attachment

Enter the message (plain text)

Select the individuals to send the email to or
Under the last patron on the list, you will see Select All

note: if there is a checked patron that does not have an email address, the entire email will not be sent and you will receive an error message. Be sure that all selected patrons have valid email addresses.