Support

One on One

GroupOne wants to change what you expect from IT support.

We want to change how you think about IT Engineers. Our support staff aren’t dissatisfied new hires looking up the totem pole, we have dedicated long-term employees who love making our clients happy.

At GroupOne, you will get to know the person who works with you by name and exactly who is providing you with your prompt and satisfactory resolution. Our clients have three access methods that allow them to easily reach our support staff, via email, direct web chat, or phone.

We offer businesses of all sizes fantastic support around the clock all year round.