Travel reviews by Mr & Mrs W from Staffordshire

We chose - Expert Africa delivered

On this trip, I visited Botswana between 8-Mar-2010 and 24-Mar-2010 and I travelled with 1 other person.

Overall my trip experience was:

Excellent

We were able to select our own itinerary in the Okavango delta, with first Susannah then Lucy Copson taking account of every aspect. Un-anticipated health issues led to on-off-on reservations, which were handled with patience, understanding and efficiency while we negotiated with hospitals and insurers. This provided much re-assurance at a time of some anxiety.

The unexpected closure of Mapula camp (early flood) meant a change of plan, which was handled with exemplary efficiency by Expert Africa and every consideration by Eve at Nxamaseri as we re-scheduled for Kanana. (Eve and Jack at Nxamaseri commented that Expert Africa is the best agency which they deal with.)

We understand that the Botswana government policy of restricting tourist access to the Oakvango delta - which appears to be working - does not exclude Botswana residents from visiting and using less up-market facilities. We could not help being aware of our privileged status, and hope that the country and in particular local communities are able to benefit.

We were impressed with the professional expertise of the three chief guides who cared for us, different personalities as they were. They had excellent English, as well as detailed knowledge to impart on particular species and the ecology of the delta as a whole.

We have always believed that acting responsibly is the only way to approach tourism and we're one of
the few companies to hold AITO's original coveted 5-star status for responsible tourism. It's a lead
that others are now following.