Many human and material investments dedicated to improve relationship with customers. It shows even more the leadership of Pecheur.com.

More than 1 200 000 products delivered each year. An average intention rate of re-purchasing of 8.5/10* which shows the satisfaction of our customers.

(*Résults from Shopzilla, over 5 000 customers)

To improve your experience of e-shopping, Pecheur.com, as a trader certified by Shopzilla, is a member of the program Customer review which allows to estimate the degree of satisfaction and performance of its customer service.

As theN°1 , from 2009, Pecheur.com invested in an innovating system and offer, for some products a 3D 360° sight.

Number 1 on security

From the 1st of October 2008, Pecheur.com was one of the first large French website to adopt the credit card payment security protocol, 3D Secure in order to avoid fraudulence.

Pecheur.com has 2 bank servers in order to ensure a non-stop availability of payment by credit card in case of temporary unavailability of one of these servers.

The 22nd of February 2012 Pecheur.com cut more than 10000 prices. Every day our business intelligence service browses the web to offer you the best prices on the largest brands supplied in an official network.

Our purchase department negotiates everyday to offer you the best conditions and large discounts. We have the best prices tanks to our sales volume and to special relationships that we keep with our suppliers from years.

Number 1 on transparency

Stock shortage, errors, delivery time...Every month, we publicize
indicators of our quality service
, noticed the month before as well as its monthly evolution.Transparency is not an empty phrase for us !

it is clearly written a maximum sending time on each sheet of our144 117 products We promise delivery time because we are able to respect it,

on Pecheur.com you can cancel an order at every time (until the beggining of dispatching), without waiting for the delivery or expiry of time defined by the law Chatel of the 1st of June 2008,

immediate reimbursement in case of unavailability or products return,

information and order tracking mail,

An individualized customer area on the website

commitment of a quick answer for all questions on your order

We track by the way of optics technique all our products in our logistic centre

E-commerce transparency begins with the compliance with the law, Pecheur.com allows you to access to
obligatory legal terms
which concerns the company

Name and business name

Trade and company Register number

Siren number

Publication manager name

host adress

Intra-Community VAT number

You have to keep in mind that unfortunately zero risk situations don’t exist in distance selling, Pecheur.com is responsible.

Even in case of error from our part the customer remains the focus of our attention.