Paradyn

Paradyn, Ireland’s only end-to-end IT and communications service provider, has announced the launch of a new SD-WAN service which is expected to generate €1.5 million in new revenue over the next two years. The software-defined wide-area network (SD-WAN) service provides businesses the ability to dynamically connect multiple site locations, optimise network performance, and reduce network connectivity costs.

The IDC has forecast that the overall SD-WAN market will grow at an annual rate of 40% through to 2021 to become a $4.5 billion market. Paradyn expects to increase its revenues by attracting and on-boarding new customers looking to upgrade their existing network infrastructure, as well as growing its service offering to existing customers.

Paradyn becomes one of the few IT providers in Ireland to offer a managed SD-WAN service, helping Irish companies to easily deploy and manage the network architecture. SD-WAN supports multiple connection types, including broadband, MPLS, and 4G, and dynamically steers traffic around network bottlenecks and issues. This maximises bandwidth availability to ensure the optimal delivery of business applications and greatly reduces the possibility of network outages. Those who avail of Paradyn’s service are enabled to overcome common network congestion issues, such as low-quality VoIP calling and video streaming, which plague many Irish businesses.

Paradyn noted an increased demand for improved network connectivity amongst its customers, as businesses utilise a growing number of cloud-based applications. Traditional networks are unable to maintain the strong speeds and optimised connectivity required to facilitate the growth of cloud computing. Scaling legacy network solutions to overcome this challenge is time-consuming and costly. Paradyn designed its SD-WAN service as a cost-effective alternative which can deliver a high-speed, secure, and reliable connection across multiple locations.

Paradyn’s new service can cut businesses’ wide-area network costs by up to half in comparison to traditional configurations. Automated network changes reduce the number of people required for installation, management, and support, with specialist hardware no longer needed, and a range of efficiencies stemming from improved performance all contributing to lower network costs.

Several of Paradyn’s customers are already piloting the technology and there is particular interest amongst companies who prioritise data security. Paradyn has built-in security across every aspect of the service, including a range of managed security features. Connections to a company’s network made remotely and across different office locations can all be managed and secured centrally. This also enables users to easily define, implement and manage network policies that make the most sense for each location, with the deployment of policy changes reduced from a matter of months to days.

Cillian McCarthy, CEO, Paradyn, said: “At Paradyn, we receive consistent feedback from customers that connectivity speeds and consequent sub-optimal application performance are some of the greatest barriers to their digital transformation projects. SD-WAN can overcome these challenges seamlessly and we’re thrilled to bring to the market a managed network solution that will greatly enhance our customer’s digital experience.

“Now is the perfect time for businesses who need to connect multiple locations to consider how to do so in the most efficient and cost-effective way. While there are many significant benefits to SD-WAN, there are also many elements at play and many decisions to be made which can make adoption seem complex. That’s where a managed service provider like Paradyn comes in. We can manage every aspect according to the customer’s needs, with all the work taking place in the background so end-users can simply enjoy a seamless experience with all applications and services working exactly as intended.”

Paradyn, Ireland’s only end-to-end IT and communications service provider, today announces a €1.2 million cloud connectivity deal with BT Ireland. The agreement will enable Paradyn to provide increased bandwidth up to 10Gbps, resilient connectivity and secure cloud hosting to customers.

As Irish organisations embark on their digital transformation journeys, speed of connectivity has become ever more critical. This, coupled with the growth in demand for flexible mobile working, has fuelled the requirement for increased bandwidth and improved resilience among Paradyn’s customers.

By providing customers with a primary and secondary internet connection, Paradyn can ensure zero downtime and ultra-fast internet speeds, in line with the company’s vision to simplify customers’ IT in the increasingly complex world of technology. It can also access more than 37 communications carriers globally, via the enhanced cloud connectivity provided through BT Ireland’s Citywest facility in Dublin. This will support customers operating across multiple sites and also allow customers to scale quickly when needed.

Paradyn counts corporate and public sector organisations as customers, including Ryanair, Bloomberg PolarLake, Carbery Group and Cork, Galway, Donegal, Meath and Wexford County Councils, where it has saved these customers significant time that was previously spent managing complex IT systems. The agreement with BT Ireland will enable these bodies to meet stringent regulatory requirements.

Cillian McCarthy, CEO, Paradyn, said: “Secure, reliable and fast connectivity is vital for organisations operating in today’s digital economy. They need guaranteed uptime and absolute assurance that their workloads are safe and to meet those needs, we are announcing this investment in additional cloud and connectivity infrastructure.

“Many of our customers require the highest levels of security, as well as backup and data recovery solutions. The additional hosting infrastructure will enable us to continue to provide these services with even greater peace of mind for our customers.

“We pride ourselves on providing an end-to-end IT and communications managed service solution that saves time for our customers by reducing complexity. BT Ireland has a proven track record of providing a secure, reliable service and our partnership with them delivers the stability required by us and our customers.”

Peter Evans, director of wholesale, BT Ireland, said: “Businesses today are ever more dependent on reliable high-speed connectivity, best in class security, and optimum customer service, all of which customers can be guaranteed of with BT. Under this new agreement, Paradyn can continue to provide improved resilience and enhanced security solutions to its customers.”

Paradyn manages more than 30,000 public and private sector users who utilise upwards of 75,000 devices between them. As well as managed IT and communications services, the company specialises in providing clients with integrated cyber security solutions that can help them to defend against advanced threats.

Paradyn, Ireland’s only end-to-end IT and communications service provider, today announces that it has designed and implemented a full IT network and system upgrade for process engineering firm, Flow Technology. In a deal valued at €150,000, Paradyn’s solution provides high-speed broadband, increased reliability and security. It also enables flexible mobile working for Flow Technology’s employees.

Established in 1978, the privately-owned process engineering company based in Charleville, Co. Cork, is one of Ireland’s leading process engineering firms that designs, manufactures and installs specialist equipment and systems for the manufacturing sector across the biopharma, pharmaceutical, beverage, food and dairy industries.

Flow Technology has experienced significant growth over the last five years, with staff numbers increasing from 39 to 63 during this time. Annual turnover has also grown almost 10% year-on-year since 2013. Earlier this year, in response to increased customer demand, Flow Technology made significant investment in a second fabrication building that increases its capacity by 250% and provides a world class process module fabrication facility with two five tonne overhead cranes giving it the capacity to manage multiple concurrent projects.

Outdated IT infrastructure and a slow broadband network made mobile working very difficult and staff were also spending a significant amount of time on IT management, these factors were hampering company growth.

Paradyn designed and implemented a full network and IT system upgrade including a new on-site IT command centre where all of Flow Technology’s IT is centrally controlled. This included a highly secure, confidential network along with super-fast wireless broadband, with failover to fixed line broadband. Paradyn also installed a cloud-based solution, so that staff can now work between Flow Technology’s two sites – from home and on the road, thus facilitating mobile working.

Security was a crucial element in the new infrastructure and to protect against cyber-attacks, Paradyn implemented a full disaster recovery plan, including multiple forms of back-up and security on mobile devices. Flow Technology is supported by Paradyn’s fully manned helpdesk.

Cillian McCarthy, CEO, Paradyn said, “The value of this integrated solution for Flow Technology is that our engineers can see all elements of Flow Technology’s IT, security, communications and network infrastructure. This means fast resolution times – 90% of faults get fixed during the first-call, significantly less time spent managing IT and a higher return on Flow Technology’s investment on IT and communications systems.

“Paradyn is Ireland’s only end-to-end managed service solution for IT, telecoms, security, network and business connectivity. As we can build, monitor and securely maintain every aspect of a customer’s IT and communications infrastructure we were well-positioned to provide Flow Technology with a new secure IT infrastructure and high-speed broadband.

“Our engineers monitor all aspects of Flow Technology’s infrastructure from our operations centre, our solution also means that Flow Technology’s employees are spending less time on IT management which increases efficiency while also improving security.”

Kevin Whooley, managing director, Flow Technology said, “Following the tendering process, we knew that Paradyn was the right fit for us as they were capable of manage the entire setup from desktops, to servers to phones to connectivity. The new solution has provided us with an infrastructure that enables mobile working, improves IT reliability and maintains the highest level of security which improves our business performance.

“For us to serve the needs of Flow Technology’s customers and realise our growth targets we needed a secure, reliable, integrated IT infrastructure. Mobile working and security were key elements of the new infrastructure requirements. A large proportion of our customer base are multinationals, making robust information security a critical prerequisite to working with them. The improved mobility capability provides our onsite installation teams, some who are based permanently on customer sites, the ability to work remotely more efficiently and improves communication with our office-based teams and our customers.

“Since we purchased a second building which is more than twice the size of the existing building, we need huge flexibility to be able to have seamless access to our IT infrastructure in both buildings. Similarly, with the new solutions, all our staff – engineers, craft, sales and accounts – can all work remotely giving us greater flexibility and mobility to meet the needs of our customers.

“The investment in the system will pay for itself as little as four years, if not less.”

Paradyn, a group recently formed from the merger of three separate Irish technology companies, is aiming to double its workforce with the creation of 40 new jobs by 2020.

Company also aiming to double turnover over next three years from €8m to €16m

Dublin & Cork, 5th July 2018 —

The group, which was established earlier this year through the merger of Exigent Networks, Irish Telecom and Netforce, said the newly created roles form part of a €4 million investment.

Paradyn said it has already started recruiting for the new roles with positions available in areas such as finance, network engineering, technical solutions architecture, technical sales and support, marketing and business development

The group provides managed IT, security, network and business connectivity services to more than 30,000 users across 300 customers. Clients include GlaxoSmithKline, Eurofound and Cork County Council.

In addition to doubling its headcount, the company is looking to the same with turnover by increasing revenues to €16 million from €8 million currently.

The group said growth will be driven by the introduction of new services in the areas of security, networking and IT, as well as cross-selling to existing customers, new business wins and acquisitions.

“Acquisition is a key strategy for us. We are on the lookout for other IT, communications and information security businesses which can integrate into the company to add further to our unique ability to deliver more secure and easily managed technology infrastructures to our customers so that they can generate a higher return on investment on their IT and communications systems,” said chief executive Cillian McCarthy.