Radiant Heating PanelsWarranty Information

WarmlyYours No Nonsense™ Warranty is the most comprehensive warranty in the industry. WarmlyYours warrants the WarmlyYours LAVA® and WarmlyYours Ember ("the Product") to be free from defects in materials and workmanship for 5 years from the date of sale, provided that the Product is installed in accordance with the accompanying Installation Manual, and any special written design or installation guidelines provided by WarmlyYours.com Inc. for this product, the National Electric Code (NEC) and Canadian Electrical Code (CEC), and all applicable local building and electrical codes.

WarmlyYours makes no claim as to the amount of room temperature rise, the amount of time it takes to reach a given room temperature, or the ﬁnal room temperature due to the innumerable variables in building construction and environmental conditions.

Any suspected defect must be reported immediately upon discovery. The determination of such a defect must be made by WarmlyYours, or its authorized representative only.

This warranty is null and void if the product is improperly installed, improperly operated, or abused. WarmlyYours Radiant Heat assumes no responsibility under this warranty for any damage to the product caused by any trades person, or visitor on the job site, or damage caused as a result of post installation work. Under this Limited Warranty, WarmlyYours will provide the following remedy: If the Product is determined to be defective in materials and workmanship, and has not been damaged as a result of misuse or misapplication, WarmlyYours will refund the original purchase price or replace the Radiant Panel, at WarmlyYours expense.

WarmlyYours will not be liable for the labor required to replace the Radiant Panel.

The Limited Warranty is null and void if the project owner or his representative attempts to repair the Product without receiving authorization. Upon notiﬁcation of a real or possible problem, WarmlyYours, will issue an Authorization to Proceed under the terms of the Limited Warranty.

Controls sold under the WarmlyYours name are warranted for 3 year from the date of sale.

WARMLYYOURS DISCLAIMS ANY WARRANTY NOT PROVIDED HEREIN, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. WARMLYYOURS FURTHER DISCLAIMS ANY RESPONSIBILITY FOR SPECIAL, INDIRECT, SECONDARY, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM OWNERSHIP OR USE OF THIS PRODUCT, INCLUDING INCONVENIENCE OR LOSS OF USE. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE FACE OF THIS DOCUMENT. NO AGENT OR REPRESENTATIVE OF WARMLYYOURS HAS ANY AUTHORITY TO EXTEND OR MODIFY THIS WARRANTY UNLESS SUCH EXTENSION OR MODIFICATION IS MADE IN WRITING BY A CORPORATE OFFICER.

Personal Connect - Ask Us A Question

Thank you for contacting WarmlyYours! Your question is important, and we will follow up with you on it as soon as we can. Please note that if we receive your message outside of normal business hours, we will respond to your question on the next business day.

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Share Your Story

Your WarmlyYours experience matters to us. And, we would love to hear it straight up from you. Storytellers have shaped our societies since the beginning of time, and along with sharing knowledge and experience comes cultural and societal bonding. Not to mention, your story qualifies you for a chance to win $100!

Maybe you would like to tell us how you are enjoying your heated floor? How did the installation go? What are your neighbors saying about your cozy, warm family room? Has your cat found your under desk heater and commandeered it yet? You see where we are going with this…

YES, we would love to hear anything you can tell us about our products. And, if you have photos, videos, diagrams, illustrations, cartoons, cave man drawings, or even an artist’s rendering to help you tell your story…all the better!

Seriously, by sharing real life stories – your stories - other customers can benefit from your WarmlyYours experience and so can we. We know that any remodeling project or purchasing decision you make that centers around bringing warmth and comfort to your family is an important one, so please take a few minutes to share your story with us.

To share your story, fill in the form below or send your story with attachments to [email protected]. There will be one winner selected every month!