End of Life Announcement for RSR20-14

No.: EOL-2018-0004

Date: 11/14/2018

Dear Valued Customers,

Thank you very much for your support on our products and services.

To help you discern market changes and adapt to technology development and innovation, we would like to inform that the end of life (EOL) date of RSR20-14 is November 14, 2018. After this date, we will not be able to provide any service for this product (including hotline). We are sorry for any inconvenience this may cause and appreciate your understanding. At the meantime, you can still get access to the service platform of Ruijie Official Website https://www.ruijienetworks.com/support/productlifecycle to obtain the related documents of this product in one year after the final date.

Table 1 describes the end of life milestones, definitions and dates for RSR20-14.

Milestone

Definition

Date

End of Life(EOL) Date

The last date of product service period.

Product service includes: bug fixes, enquiry and product maintenance.

November 14, 2018

Table 1: the milestone of the RSR20-14

Ruijie Network provides new products with better performance as replacements for RG-RSR20-14E.