Policies and Procedures

In-Person: Complete Registration form and return with payment to the FPCT office.

Mail: Please mail in the hard copy along with payment.

Fax: Complete form and fax to 256-539-6835.

Class/Camp fees may be paid by cash, check, or credit card. Students are registered upon receipt of registration form and payment in full. Payment plans may be arranged through the office if necessary.

CONFIRMATION

You will receive an email confirmation when registration is received by mail. If you have sent in a registration form and have not received confirmation within ten business days, please call the office to ensure your materials were received.

EMAIL COMMUNICATION

Email is the primary form of communication from Fantasy Playhouse. It is your responsibility to ensure that FPCT has the correct information on file.

WAITLIST

Classes fill quickly! We recommend registering online. If a camp/class is full, please call our office to be placed on the waitlist.

CLASS/GROUP SIZE

Students are in age appropriate groups within their class/camp. Group size is approximately 10-20 for classes and 15-25 for summer camp, with adequate faculty coverage for larger groups to ensure that all students receive individual attention. If a class or camp session does not meet minimum enrollment it may be cancelled and you will be notified by email/phone. We will make every effort to find class placement for all students. Younger students admitted by permission of instructors.

DROP OFF and PICK UP

For classes at Fantasy Playhouse

For your child’s safety, please come into the building to bring your child to class and to pick your child up at the end of class. If an emergency arises, please call our office at 256-539-6829. Parents will be assessed a late fee if students are picked up more than 10 minutes after a class ends. If anyone other than the person stated on the Registration Form needs to pick up your child, please notify the office and they will have to show proper ID before taking your child home.

For classes at Academy for Academics and Arts (AAA) – Summer Camp

DROP OFF procedure- Please pull your car up to the entrance in front of the theater located in the semi-circle driveway, our staff will guide you to our kiss-and-ride style DROP OFF point where we will meet you at your car and safely escort your child to your car. Please look for our staff in purple shirts. For First Day Check-In on Monday, please park and walk your child to the Check-In area.

PICK UP procedure- We will NOT use the “kiss and ride” procedure. Please park and walk to the designated area located inside the theatre lobby to check your child out with our staff. If an emergency arises, please call our office at 256-539-6829 or our camp cell phone at 256-656-4021. For our Full Day Camps and Showcases, students not enrolled in After Care MUST be picked up promptly at 3:00p.m. Parents will be assessed a late fee if students are picked up more than 5 minutes after a camp day ends. If anyone other than the person stated on the Registration Form needs to pick up your child, please notify the office and they will have to show proper ID before taking your child home.

For classes at Bob Jones High School – Summer Camp

DROP OFF procedure- Please enter the parking lot at the security booth located near the sign ‘Bob Jones High School’; pull your car up to the back of the building, our staff will guide you to our “kiss-and-ride” style drop off point where we will meet you at your car and safely escort your child into the building. Please look for our staff in purple shirts. For First Day Check-In on Monday, please park and walk your child to the Check-In area.

PICK UP procedure- We will NOT use the “kiss and ride” procedure. Please park and walk to the designated area located inside the theatre lobby to check your child out with our staff. If an emergency arises, please call our office at 256-539-6829 or our camp cell phone at 256-656-4021. For our Full Day Camps and Showcases, students not enrolled in After Care MUST be picked up promptly at 3:00p.m. Parents will be assessed a late fee if students are picked up more than 5 minutes after a camp day ends. If anyone other than the person stated on the Registration Form needs to pick up your child, please notify the office and they will have to show proper ID before taking your child home.

For classes “At Your School”: The dismissal procedure will be determined by the school’s policies.

LATE PICK-UP

Students MUST be picked up promptly at the end of their class time. Excessive late pick-ups may result in your child being dismissed from the class for the semester with no refund granted. For the safety of our students, Fantasy staff is not allowed to leave students unattended.

Camps/Classes at Fantasy: A $1 fee for late pick-ups will be assessed every minute starting 5 minutes after the camp/class ends. After 5 minutes, students who have not been picked up will be walked to our lobby/aftercare area and can be picked up from there. Payment will be billed to your card on file.

For classes “At Your School”: A $1 fee for late pick-ups will be assessed every minute starting at the end of your class time. Payment will be billed to your card on file.

LUNCH/SNACKS for CAMPS

Full Day Camps and Showcases: Two meal breaks are scheduled each day. Please send lunch, snack and drinks for your child each day. No peanut/tree nut products please. We are a nut free zone.

Half Day Camps: One snack break scheduled each day. Please send a snack and drink for your child each day. No peanut/tree nut products please. We are a nut free zone. Campers staying for a full day of fun with a morning and afternoon camp are welcome to stay for a supervised lunch. No peanut/tree nut products please. We are a nut free zone.

As we often have several students with severe food allergies, we ask that food not be shared. Siblings’ lunch/snacks should be packed separately.

FPCT does not provide food or drink.

BEFORE CARE / AFTER CARE for CAMPS

We offer Before Care and After Care for the following camps: Fall Break Camp, Spring Break Camp, and Summer Camp. Care is provided by FPCT staff in our camp environment. Students will be able to participate in relaxed activities, age appropriate movies, and arts & crafts. They may also bring a book or gaming device to enjoy during this time. Registration: 24 hours notice is required via email or phone. Payment is due in full prior to the day of care. Refunds: If you would like to pick your child up early, you are welcome to do so. However, there are no refunds for unused time. A fee will be assessed for late pick-ups. Cancellations: Subject to a $15 processing fee. Snacks: FPCT does not provide food or drink. Please provide additional peanut free/tree nut free snacks and drinks for After Care.

FINAL PRESENTATION / SHOWCASE

Accounts must be in good standing or students will not be allowed to participate in final class presentations and/or performances.

SHOWCASES / ADOPT-A-SCHOOL

Students are expected to attend all rehearsals and performances.

FINANCIAL ASSISTANCE

Full and partial tuition assistance is available and awarded on the basis of financial need. Please contact Candice Cooper at 256-539-6829 to receive an application.

REFUNDS

FPCT reserves the right to cancel a class/camp due to insufficient enrollment. In the event FPCT cancels a class, the student will receive a full refund. Participant cancellations made more than 2 weeks prior to the start of class/camp will receive a full refund less a $50 processing fee. No refunds/credit granted to participants who cancel less than 2 weeks prior to the start of class/camp. Transfers are subject to availability within the same semester, must be made two weeks prior to the class/camp date, and incur a $25 transfer fee. Tuition for classes/camps cannot be transferred between sessions or mainstage tickets. All cancellations must be made in writing.

RETURN CHECKS

There will be a $30 fee for any checks returned by the bank.

INCLEMENT WEATHER POLICY

FPCT follows the Huntsville City School weather policy. We will post cancellations on our Facebook page and website. FPCT does not make phone calls of cancellations due to inclement weather. If you have additional questions, please call the office at 256-539-6829 to find out if we are closed.

HOLIDAYS

We observe the same holiday schedule as Huntsville City Schools. The exception is during Fall Break. FPCT will offer 2 camp breaks during fall break to accommodate our Huntsville City, Madison City and Madison County families for the 2018-2019 school year.

MAKE-UP POLICY

Due to the nature of our classes, we do not offer make-up classes. If you know your child will miss a class, please contact the office. No refunds granted for missed classes. We do not guarantee that classes cancelled due to circumstances beyond our control (e.g. weather, power outage, etc.) will be made up.

PHOTOGRAPHY

Fantasy Playhouse Children’s Theater & Academy reserves the right to use photos and videos taken in camps, classes, workshops and performances for promotional purposes only.

ACADEMY FACULTY

FPCT are made up of qualified teaching artists who are professionals in their fields. FPCT Faculty have had an Alabama State criminal background check and are CPR certified. Meet our Teaching Artists. Faculty class assignments are subject to change without notice to parents and students. No refunds granted due to change in faculty.

STUDENTS with DISABILITIES

Fantasy Playhouse Children’s Theater & Academy makes its programming available to everyone, including students with physical, developmental or cognitive disabilities. Please contact Candice at 256-539-6829 if you have questions and/or to determine that this is the right class for your child. If a student’s disability proves to be in any way beyond our staff’s capabilities, we may recommend that a student discontinue the class, and a pro-rated refund will be granted.

DISRUPTIVE BEHAVIOR

Fantasy Playhouse Children’s Theater & Academy strives to make the theatre a fun and safe learning experience for your child. Therefore, we reserve the right to remove a student from activities permanently due to inappropriate or disruptive behavior with no refund granted.