OK. Let's check Device Manager one last time for the D drive. Click on the Disk Drives folder. If the Western Digital drive is still not listed, then we must remove and test it externally on a USB port using a USB-2-SATA3 adapter cable as shown below. They are very inexpensive and can be ordered online or from a local computer shop. Jack E/NJ

(1) You must first purchase a USB-to-SATA 2.5" HDD adapter cable.(2) Then you must remove the Western Digital drive from your laptop(3) Then connect the Western Digital drive to the USB3 port with this adapter cable(4) Then boot the machine to see if the Western Digital drive is now detected in File Explorer and Diskmgmt.msc

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