What is JotForm?
JotForm is a freeonline form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

Why do you not want to answer this thread?(Your answer will be sent to Jeanette and Aytekin)

Form is not loading normally and is very slow.

Asked by
upload3
on February 01, 2015 at 06:19 AM

Hi;

This problem arises from today morning (INDIA, 1st FEB,2015) but other forms in this account are working perfectly. Is it due to 10 conditions used here? Actually this form behaves abnormally and is not working. Please help me.

@@ I have already cleared my browser & Account Caches, also tried with different browsers but same results.

I have just delete 2 text (html) field from this form and nothing else. I want to continue my form using this version. Is it not possible?

I think it happens for applying conditions. Please check it.

Thank you.

JotForm Support

Answered by
ashwin_d
on February 02, 2015 at 07:18 AM

Hello upload3,

Upon taking a closer look at your form, I found that the issue is related to the "Auto Fill" settings you have enabled in your form. Please check the screenshot below:

Since you have so many form fields (check boxes), forms tries to save the input data in browser cookies every 4 seconds and that is why you are having this issue.

I would suggest you to disabled the "Auto Fill" setting of your form and that should solve your problem. You may like to take a look at the following cloned form where I have disabled the auto fill and form seems to work normally: http://form.jotformpro.com/form/50323154527953?

Hope this helps.

Do get back to us if you have any questions.

Thank you!

Answered by
juliebeckwithlularoe
on October 23, 2016 at 01:25 AM

It's a little hacky, but you can put the form link in a modal (that is hidden until user clicks on a button on the page) and "preload" the url. The only drawback is that you see the loading spinner in the browser tab for the 20+ seconds the form typically takes to load...though the user will most likely be reading the content on your page than noticing that. Typically, by the time they click to open the modal to fill out the form it's already been loaded and appears as you intended.

Just put this in the <head> of your html page: <link rel="dns-prefetch" target="_blank" href="//example.com">

Just replace the example.com in the link above with the url for your jotform and you're set. It should look a little something like this: