FAQ

All orders are processed within 2-3 business days and are shipped in the order that they are received. Please allow up to 4 weeks for delivery of your order, although most orders are received sooner. All orders are shipped upon receipt of payment or once your credit card has been authorized.

Can I ship my order to an address other than my billing address?

Unfortunately, not at this time. Due to issues of credit card fraud and identity theft, we will not ship orders to any address other than the billing address associated with your credit card.

Can I pay online using a credit/debit card?

Yes you can pay with the credit card. When ordering, please be sure to provide your exact billing name and address-- this is the name and address listed on your credit card statement, which your credit card company has on file for you. Incorrect information may cause a delay in processing your order.

Do you ship internationally?

Yes. Simply select the items you wish to order and be sure to enter your complete billing and mailing address.

Is it safe to pay online by credit card?

Yes. We know that security is important to you, and we have made safeguarding your information a priority. Stamps-devotion.com is fully equipped with a secure server for all online transactions. All transactions are encrypted and protected using SSL Encryption, the industry standard for securing your credit card and other personal information online.

What are 2nd and 1st worth?

These stamps are known as NVI's (no value indicated) and are valid for whatever the basic postage rates are for 2nd class and 1st class respectively. They are not time dated and will always be valid for the current rate however long ago they were purchased and irrespective of the colour or design. For current values see the Order Form. This also applied to 2nd Large and 1st Large.

How do I return an item?

Our 30-Day Satisfaction Guarantee: We stand behind our products. However, your satisfaction is important to us and we do realize that sometimes you may want to return an item. Stamps-devotion.com accepts returns on items within 30 days of purchase, and we will issue a refund to the original form of payment (i.e., credit or debit card) for the items purchased provided that they are received in the original packaging and in the same mint condition as they were shipped.