7. Support from the PPG - educe workload for the practice staff to encourage patients to sign up to Emis Online Access. Less phone calls / more time to deal with patients who have long term conditions and additional help.

Friends and Family testing Results - The PPG will be reviewing the results and feedback will be provided to patients via the PPG noticeboard / TV.

January Results – Positive 71% / Passive 4%/ Negative 6%

February Results – Positive 73% / Passive 4%/ Negative 14%

1. Notice to be diplayed re the new layout of the surgery - Due to patient complaints and confidentiality.