Working for this exceptional specialist travel operator you will be a target driven sales person who is responsible for selling cruises as well as additional travel products and services. You will have at least 2 years experience working in a sales environment (inbound/outbound) preferably in travel/hospitality or other industry with complex selling processes.

You will be ambitious, motivated and strongly result oriented as well as possessing a positive attitude, and team player

Responsibilities• Responding to leads from our website, via outbound phone sales activities, email and inbound calls• Utilise web and other lead / inquiry sources to generate sales and grow long-term customer relationships• Upselling to higher suites, longer voyage’s, flights and pre and post packages• Develop customer relations by initiating calls and emails and recommending appropriate cruise packages• Work directly with the consumers to provide a personalised luxury customer service experience• Manage a high volume sales-focused workload, meet productivity goals, and optimize the selling process through pro-active customer contact. • Employ technical selling skills and product knowledge• Meet assigned monthly, quarterly, and annual targets. • Communicate and interact effectively with decision makers, at all levels internally and externally. • Maximize all opportunities in the process of closing a sale; service existing cruise bookings, and exercise upsell opportunities throughout the life of the customer relationship. • Sell consultatively, using active listening skills, and make recommendations to prospects and clients. • Help to develop a database of qualified leads and inquiries through referrals, direct mail, email, and networking. • Quickly apply new skills and multi-task to achieve peak levels of performance.• Assist in departmental sales efforts to move soft sailings and last minute inventory. • Maintain accurate records of all clients and potential clients, utilizing company-supported technology tools and processes. • Proven ability to achieve results and work well under pressure• Knowledge of Microsoft Office (Outlook, Excel, Word) and CRM tools