New Relic Alerts Parsing

Statuspage.io integrates with New Relic Synthetics by parsing the emails that New Relic sends out when your site goes down or comes back up.

From a very high level, this works as follows:

Create a new Monitor in Synthetics

New Relic detects site is down, sends notification email to a designated mailbox

Statuspage.io parses the email, sets component status to Major Outage

New Relic detects site is back up, sends another notification email

Statuspage.io parses the email, reverts status to Fully Operational

NOTE: New Relic emails will only trigger component status changes when there are no active incidents open, and will not affect components in the Degraded Performance or Partial Outage state.

Step 1

Enable the Automate Components add-on and copy the component-specific email address for the component you want to automate. You can do this by following Step 1 and Step 2 of the instructions in the Getting Started Knowledge Base Article.