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tabling member › label

Biography information for Conor McGinn

min answer › date of answer

2015-07-14

answering dept id

14

uin

145359

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To ask Mr Chancellor of the Exchequer, which company is contracted to resolve technical
issues with the tax free childcare online application system; what targets are set
in that contract; and how much money that is paid to that company under that contract.

<p>The vast majority of parents can use the childcare service (through which they
apply for Tax-Free Childcare and 30 hours free childcare) without any problems. HMRC
has been working with their delivery partner National Savings &amp; Investments (NS&amp;I)
and NS&amp;I’s supplier Atos to make improvements to the service. As a result over
99% of parents are now receiving their eligibility decision within 5 working days.</p><p>It
is not the Government’s usual practice to comment on contractual matters between departments
and their contactors since they may be commercially sensitive.</p>