This hotel features an impressive atrium. The rooms are modernized and the bathrooms are snug, but the views are amazing! Get your coffee fix or a souvenir in the lobby gift shop. A large conference center and 1,600+ rooms make this an ideal place for groups. Also, there are various dining options in the hotel and within walking distance. Ask about the hotel's "Stay Well" system, designed to minimize the impact of travel on the body.
Smoke free premises. 1663 units. 47 stories, interior corridors. Accessibility (Call).

Cons: Valet parking.....basically forced into it when I pulled up. It cost $38 for overnight!! Housekeeping tapped on the door at 9 a.m. and then walked in while I was getting dressed. Check out time was 11 a.m.

10.0

Verified Hotel Guest

Exceptional

Group Traveler

03-16-2018

Pros: The room was clean and we didn't have any issues with the staff. Location was perfect!

Cons: The only thing was the valet parking was full so we had to self park our car in the Parking deck beside the hotel. Slightly inconvenient!

Cons: Hotel nickel and dime you for for eveything. Valet parking 38.00 a night. There was a fee to use computer and to print. Rooms was not clean, walls was dirty, hair in tub, pillows/bed linen not clean. Hotel is overpriced. Dont recommend.Very disappointed!

Cons: Valet parking is the only real choice if you use your car while staying.

5.0

Felicia

Fair

Group Traveler

03-16-2018

Pros: The location, amenities, and lots to do in the hotel.

Cons: Carpet was very dirty. Lots of stains. Hair all over the tub. Entry into the hotel was blocked so we had to park elsewhere and pay for parking . Which the hotel do apply a credit.

10.0

Verified Hotel Guest

Exceptional

Traveling as Couple

03-16-2018

Pros: city view was awesome.. location was great.

Cons: not enough parking .. had to park a block away.

8.0

Richard

Very Good

Traveling as Couple

03-16-2018

Pros: Interior architecture is amazing! The room is set up in a modern way. The room, bath and hotel interior equal a vegas resort.

Cons: Need more front desk personnel for check in.

10.0

Verified Hotel Guest

Exceptional

Traveling as Couple

03-16-2018

Pros: Loved the hotel!! It is very modern and clean!!

Cons:

9.0

Cody

Wonderful

Group Traveler

03-16-2018

Pros: Proximity in downtown

Cons: Price would've been high without a discount

8.0

Anthony

Very Good

03-16-2018

Pros:

Cons: Breakfast buffet looked better than it tasted.

8.0

Lexi

Very Good

Traveling as Couple

03-16-2018

Pros: It is what I would expect from a four star hotel.

Cons: I did not like the uneasiness of check in. It was very chaotic and no one was clear on how this process should/could go. People were also too quick to touch our belongings without communication. It was discomforting. I like communication.

10.0

Robert

Exceptional

Group Traveler

03-16-2018

Pros: At the price point the hotel was great. Very solid.

Cons:

7.0

Verified Hotel Guest

Good

Traveling as Couple

03-16-2018

Pros:

Cons: The hotel has a plumbing problem. Had to switch hotel rooms 3 times in the 1 week due to water leaks!

10.0

Verified Hotel Guest

Exceptional

03-16-2018

Pros: The check-in process was wonderful. Automatic upgrade for my birthday when they saw my I.D.!

Cons:

8.0

Verified Hotel Guest

Very Good

Family with Young Children

03-16-2018

Pros: The location and view was wonderful. The staff was very friendly and attentive.

Cons: The sheets were very low quality, windows were dirty inside and out. The fridge was dirty. The door going into the bathroom was dirty. The sign to the pool points you to the wrong level. You have to use valet for $38 or park somewhere else and walk.

9.0

Sereta

Wonderful

Family with Young Children

03-16-2018

Pros: Experience

Cons: The view and they didn't have any rooms Available for the guest I had with me

9.0

Sylvia

Wonderful

Family with Teens

03-16-2018

Pros: Design

Cons: No

10.0

Felicia

Exceptional

Solo Traveler

03-16-2018

Pros: Beautiful hotel. Very friendly staff. Nothing but great things to say about thr hotel. Can't wait to stay again.

Cons: A little closer to the park but okay love to walk.

9.0

David

Wonderful

Traveling as Couple

03-16-2018

Pros: I really enjoyed the building and room for the excellent price I received. The staff was kind and helpful (except for parking).

Cons: Parking is a nightmare. There is no where to leave your car while you check in. I found an open spot near the entrance, which I assumed was there for that reason, but I was criticized by a parking employee--even though there was not a No Parking sign.

9.0

Verified Hotel Guest

Wonderful

Solo Traveler

03-16-2018

Pros: Staff was extremely helpful, friendly and professional. I arrived early (a little after noon) and I was able to check in immediately. Location was great.

Cons: Parking was mandatory valet at $38 per day. The layout of the hotel was such that the hallways/walkways on the room floors were very hot. It also took an extremely long time for the room to cool down to a reasonable temperature.

3.0

Akim

Poor

Traveling as Couple

03-16-2018

Pros:

Cons: They where things stolen

10.0

Andre

Exceptional

03-16-2018

Pros: Everything

Cons:

10.0

Verified Hotel Guest

Exceptional

Family with Young Children

03-16-2018

Pros: This was an excellent hotel! Loved all the amenities (spa, gym, pool, Starbucks, etc.) and the location. All this made it extremely easy to enjoy the city without having to travel long distances. The staff was also extremely helpful and accommodating.

Cons: The bed was not that of top quality. Too low and not the most comfortable. The room also lacked a refrigerator and microwave. Would have been nice to be able to keep drinks cool or warm food.

10.0

Keshaun

Exceptional

Group Traveler

03-16-2018

Pros: Customer service

Cons:

10.0

Verified Hotel Guest

Exceptional

Group Traveler

03-16-2018

Pros: Perfect! Pools and bartenders are great!

Cons:

6.0

Verified Hotel Guest

Pleasant

Solo Traveler

03-16-2018

Pros: The actual room was pretty nice. Most of the staff was pleasant.

Cons: The hallways were very outdated, walls peeling. Fight in the hallway. Rude housekeepers and valet.

7.0

Verified Hotel Guest

Good

Family with Teens

03-16-2018

Pros: Ambience

Cons: Parking or lack there of & Parking fees.

10.0

Verified Hotel Guest

Exceptional

Family with Young Children

03-16-2018

Pros: Room cleann

Cons: We had to park down the street

10.0

Victoria

Exceptional

Group Traveler

03-16-2018

Pros: The hotel was Beautiful.

Cons: Paying for parking is something I'm not used to.

10.0

Madelyn

Exceptional

Group Traveler

03-16-2018

Pros: Love the view and the great service oriented employees

Cons: Elevators are confusing, very confusing! Suggest a color coded system to make it easier for guests to get on correct elevator

10.0

Verified Hotel Guest

Exceptional

03-16-2018

Pros: Staff was helpful, room was clean, a lot of people there. Plus, location was great. Valet parking.

Cons:

8.0

Verified Hotel Guest

Very Good

Traveling as Couple

03-16-2018

Pros: The room was nice. I liked that you can connect to your Netflix account on the in room tv. Good location

Cons: Valet parking only for $45 A NIGHT! We only paid $--- a night for the room. Only two people working the front desk for check in. Bell hops were a little pushy. I prefer to take my own bags since I'm paying $90 to park my car.

10.0

Holli

Exceptional

Family with Young Children

03-16-2018

Pros: The modernness of the hotel was great! Valet was great as well!

Cons: Hotel room bathroom could have been cleaned a little more !

10.0

Donna

Exceptional

Business Traveler

03-16-2018

Pros:

Cons: The view.

6.0

Verified Hotel Guest

Pleasant

Traveling as Couple

03-16-2018

Pros: Lobby was beautiful and location was great

Cons: Our room had false eyelashes stuck to a closet door and staff was not very responsive to getting that taken care of. It took a long time to get someone up to clean them off and all they did was wipe them with a dry paper towel.

10.0

Verified Hotel Guest

Exceptional

Traveling as Couple

03-16-2018

Pros: The whole stay was great! It was comfy and cozy and one of the coolest designed hotels I have ever stayed in! Definitely recommend!

Cons: No

10.0

Lorenzo

Exceptional

Solo Traveler

03-16-2018

Pros: The layout! beautiful hotel!

Cons: no

6.0

Byron

Pleasant

Group Traveler

03-16-2018

Pros: The hotel is very nice and the interior view is spectacular due to to the open architecture. The breakfast buffet at Sear was fantastic! A little pricey, but worth it. Staff was super friendly as well.

Cons: The toilet would not flush, had to call maintenance several times and the issue was never really resolved. Even though we booked at the same time/price, our friends got a much nicer city view while we were told there would be fee for said city view.

10.0

Verified Hotel Guest

Exceptional

Business Traveler

03-16-2018

Pros:

Cons: Damp odor in room on arrival.

1.0

Sanjeev

Very Poor

Family with Young Children

03-16-2018

Pros: Nothing

Cons: They don't offer very basic aminities like internet, cable, and the high price of the hotel room do not justify for what they do. 2.5 star hotels are better than this.