Installation FAIL

Hi,
I bought your software SVC-SR
It came in the zip file
svc_videochat-sr.0.8.141
I follow the instruction in your forum
I created the database and configured the database.
I uploaded all the files including the customized files (conf.xml and config.php)
1.The homepage shows just my video buffering and says "not connected", I guess to CIRRUS.
2.the tables in the DB were not created
3.There are no skins nor a folder called style from which select them.
4.There is no speed-date feature
Would you please help me to solve this issue?
Thanks a lot in advance,
Frank

Thank you for your help,
Looks like the antispam banned me so I am using this user.
I found the fxp file.
I populate the DB by creating the table "registration" with the sql code you suggest.
The website still not working…....

I have experience in installing LAMP script or similar,
I created the table "registration" with the sql code you suggested.
Still the website doesn't work. I already waited 2 weeks since bought the script.
Money back?

Hey thanks Govido,
I sent you a pm with the link.
I mean it's a quite easy installation.
1. create the table in the db through the sql code
2. upload the files
3. configure the file "config.php" with the db setting
4. configure the "config.xml" with the exact url for configuration.php and registration.php, which in this package are located inside the folder ../services/
Maybe somethikng wrong with the package version?

2. config.xml misconfigured or not properly saved. My browser(s) load your config.xml in a different way than the original one, try using the original config.xml, see my sample (replace the XXXXXXX) and save it with a code editor (ex. Komodo, EditPlus or similar) or an online code editor (ex. cPanel's File Manager/Code Editor):

3. config.xml not accessible - there is a rare possibility that your VideoChat.swf application is not allowed to access config.xml. This is a server setting and should be addressed by your server admin. Use a different server to test if this is the case, I am able to create one, similar to Sharkman's test account.

Govido I read the solution to the bug that you suggested, and it seems reasonable.
However, it implies the use of a static IP which the majority of people don't have because of its cost.
the ip of a shared hosting is dynamic, so even configuring the config.xml with the ip will work only until the next session.
Please, correct me if I am wrong

There is nothing to do with the IP address, it is just a link I posted without having a domain name. Instead of the IP address, you should use your own domain; if you read further, there is a sample with the domain videosoftware.pro

1 create, re-create, and populate the db
2 editing the original config.xml using the online editor
3 tried to use in the url /~username/svc/services/registration.php
4 tried to use in the url svc/services/registration.php withouth username
5 gave executive permission to the VideoChat.swf and config.xml (7 4 4)

This is getting frustrating and time-consuming. Send me your FTP details in a PM, I will take a look if there is anything missing or misconfigured. On the other hand if you copy all the files from the demo account I created it should work as it works on the test server. Anyway, waiting for your PM. Thanks!

Hello, I did install the latest package on your server and used a special config.xml for remotely connect to my own web service and database. Here is a screenshot (ranxxxx.com.png), the software works on your server.

I did re-configure the xml file to use your own web service. As soon as you edit config.php and insert your own database details, this service should start without problem. If the SVC did connect to my web service, it means it does read from config.xml and the rest is pure PHP/MySQL.