Agent FAQs

Agent FAQs

As a business we are open to many avenues of trade. However, we would not jeopardise the relationship with an agent, by stealing their customers.

We would be cutting off a valuable stream of trade by taking agent’s trade. It is also affects our relationship and most of all trust with agents. Of all the agents we work with, we have never stolen their trade. It would be a poor decision on our part.

Yes, we pay you market rents. You then deduct your commission and send the rent onto the landlord.

We do not need contact with your landlords, we deal direct with you.
A lot of agents offer ‘free rent guarantee policies’ and they give the policy to the landlord, but that’s it. This means that the landlord still has to start the claim, pursue the claim, complete the forms, send in the evidence, wait until payment, chase things up….

Instead you guarantee to pay the landlord every month and provide all that we offer direct to them. This is very attractive and will allow you to build your client base and provide an excellent service with us providing all the back office support you need.

We keep paying you throughout. We will operate our debt procedure. This consists of 3 phone calls, 6 texts and 1 letter and then referring to insurance. We will then either resolve payment or seek vacant possession of the property. You will be paid every month throughout.

We have minimised paperwork and streamlined the process with Adobe Echo Sign signature software, so you will only need to check your email or ring us. However, we have tried to keep the administrative burden for you as minimal as possible.

After you or the landlord have signed the lease, we have the keys and we do everything else.

We would advise you in this instance. In most circumstances we would send out the relevant documentation to the contacts that we had for the tenant and we would pay you until possession is back in your hands.

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