WARNING: This product can expose you to chemicals including Styrene, which is known to the State of California to cause cancer, and Bisphenol A (BPA), which is known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

Can this be mounted where it will be in partial sun if only operated in shade?

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Question by: JM on May 22, 2018 12:54:00 PM

Hello. Great question. This product is designed for full shade applications. It has an operating temperature range (meaning you can watch the TV) of -24F to 104F. Non-operating temperature is from -24F to 140F, so the TV can be safely stored within that range. The screen should also should not be exposed to harsh direct sun/UV light. Provided you use the product within the specification range, avoid exposing the screen to direct sun (we recommend a SunBrite dust cover to protect when not in use) you're good. However, temperatures in excess of the specification range can cause damage. If you want to be able to use the product in direct sun or extremely hot conditions, we recommend our Pro series. Thanks!

I would like to use my Bluetooth speaker with this model. How can I connect my speaker to the TV? Is it possible to use a separate Bluetooth transmitter between the TV and my speaker?

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Question by: Jane on May 15, 2018 8:37:00 AM

To add a Bluetooth speaker, you’ll just need a compatible Bluetooth transmitter that can interface with the TVs audio outputs. The Veranda TV has both digital optical audio out and Analog (RCA) audio out. If the Bluetooth transmitter is 3.5mm audio connector, RCA to 3.5mm adaptors are inexpensive and easy to find. Also, the Veranda has a weatherproof cable and media compartment in the back of the TV, which will protect the transmitter from weather. Thanks!

The most common reason for the sound not working on 4K TVs is an EDID handshake issue. The content source device and the TV perform a digital “handshake” to communicate correctly with eachother. If the TVs settings are not set for the correct content source, it can create audio and video issues.

The most common issue is when the TV EDID is set to receive 4K content, but the content source (cable box/media player/DVD player, etc.) is not 4K.

Here are the instructions to set EDID correctly for 1080P HD or 4K UHD content sources on both Veranda Series and Signature Series 4K TVs:
For SunBriteTV Veranda 4K UHD Models
1. With the TV powered on and fully booted up press the Menu button on the SunBrite remote.
2. Scroll down and click on “Input Settings”
3. Scroll down and click on “Set HDMI EDID”
4. Change desired input to the correct format of 1.4 or 2.0
HDMI EDID 1.4 is for 1080P HD source input resolution.
HDMI EDID 2.0 is for 4K UHD source input resolution.

For SunBriteTV Signature 4K UHD Models
1. With the TV powered on and fully booted up press the Menu button on the SunBrite remote.
2. Scroll to the right three times until you are at the “Setup” menu.
3. Scroll down and click on “EDID Switch”
4. Change the value to either “1.4” or “2.0”
HDMI EDID 1.4 is for 1080P HD source input resolution.
HDMI EDID 2.0 is for 4K UHD source input resolution.

Can I look up the Serial Number within the menu of the TV? Or is it in the back of the TV.

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Question by: Alex Garnica on Jan 10, 2019 3:51:00 PM

Hi there. The serial number is located in the cable/media compartment in the back of the TV. Just open the door and it's on a label inside. Serial number is also located on the original packaging box label. Thanks!

I want to be able to watch from the side. What angle can you still watch?

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Question by: Wade on Aug 24, 2018 7:44:00 PM

Hi there,
All current SunBrite Veranda Series 4K Outdoor TVs have a viewing angle of 178° x 178° (out of a 180° maximum for a flat, one-sided screen)
This is a very wide viewing angle, and the picture looks great even at off angles.
The Veranda Series is designed for permanent outdoor installation in full shade areas. If your install location receives partial or full sun, we recommend the Signature or Pro Series.
Here is some additional information on viewing angle from Wikipedia, and you also may consider reading some of the 3rd party expert product reviews on our home page. Thanks!https://en.wikipedia.org/wiki/Viewing_angle

SunBrite TVs have large, weatherproof media compartments in the back, with thick gaskets surrounding the outer edge. These gaskets allow for port connections to be made while sealing out the weather where cords exit the TV. There are a few options to get content from your cable box or other media source to the TV: #1 is for the receiver/cable box to be inside the house (or other weatherproof area) and the content signal cable (HDMI or other) delivers the signal outside to the TV’s location. #2 is if the receiver fits in the media compartment, that may be an option as well. Many popular streaming media players and cable receivers fit in the weatherproof media bay. Finally, a professional AV installer/integrator can be a great resource to help design and install an optimal outdoor system. Hope this helps!

Are there any concerns with mounting the TV above an outdoor wood-burning fireplace?

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Question by: Diane K. Wohlfarth on Jul 30, 2018 9:09:00 AM

For over-the-fireplace use, you’d want to ensure that the temperatures generated by the fireplace do not exceed the specified temperature operating range for the product. Our Signature and Pro Series products have higher top-end operating temperature tolerances than the Veranda Series.
In general, a mantle installed between the fireplace and TV can help reduce heat exposure to the TV. An evaluation by a professional Audio Visual integrator/installer is always a good idea, especially in more challenging installations. Thanks!

Hi there. It depends on the strength of the kids and the size of the toys!
Now let's get serious....
If there is a significant risk of screen impact (high activity outdoor areas), we recommend the Pro Series. It has a secondary protective tempered glass shield in front of the screen.

Why is there a limitation on sound when using external speakers? I am using a SONOS Connect 110W Class D amplifier and SONOS Sonance O6 outdoor speakers. I am connecting with audio RCA cables and although I can hear it, the sound volume is limited compared to the other audio being passed through this amp and speaker set. I even tried connecting via optical cable via an optical to RCA converter and the sound level is the same. It seems that the TV is limiting this output even though I have turned off the TV internal speakers and changed the audio to PCM. How can I change the audio output so that there is not this limitation?

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Question by: Rick Hernandez on Sep 5, 2018 5:55:00 AM

Hi there.
Sound should not be limited using external speakers. Let's check out a few possibilities.
The audio outputs for this Veranda TV are:
- Digital TosLink Optical Audio(fixed) and
- RCA L+R (variable)
With the Digital TosLink option, audio signal is output at full volume, and would then be controlled by the amplifier.
With the RCA option, the volume is variable, so will need to be set at the correct level using the TV volume control.
I'm guessing the variable volume may be the issue. Try increasing the volume on both the TV and Amp. If that does not resolve the issue, please contact our technical support team at this link: https://www.sunbritetv.com/support/services/contact-support
Thanks!

What exactly are the usable dimensions of the media bay on the 55-inch Veranda Series television. My purchase of the unit is wholly dependent on being able to fit both a DirecTV Genie mini and an Apple TV unit within the bay at the same time, but I am having difficulty getting both the overall dimension of the bay and the usable area within it.