Windows Forum Admin

Hi Joel,
well if that gets you back to a working machine then maybe it's for the best. I wonder why your machine acted so when trying Windows 10? Anyway if we can help again at any time please post back.

Member

Well I don't think that has been much help either, it has been saying 'restarting' for the past 35 minutes, but I will leave it for as long as it needs and if I have any issues I will post again. But thank you so much for the help so far

Windows Forum Admin

Hi Joel,
when you first bought the machine did you get supplied any disks or a way to return the machine to factory defaults? I'm hoping you have a partition somewhere which has Windows 8.1 on it. All you need to do is find a way of accessing it and enabling it.

Member

Honestly I am not sure, but even if I did it would be no use because I don't have the box any more. And after every update I have had a 'Windows.old' folder, which can apparently be used as a restore point to go back to an older software version, which is what i am doing now @kemical