Account Manager

Atlanta, GA, USA

Full-time

Company Description

Moxie is a modern marketing solutions agency that expertly leverages the value of data, content and technology to help our clients grow. We push the boundaries of what's possible to outperform the competition in the areas of strategy, creative, social marketing, media, analytics and technology development. Founded in 2000, Moxie has 300+ talented employees in Atlanta, Los Angeles, New York and Pittsburgh. Owned by global media giant Zenith — part of the Publicis Groupe — Moxie is able to quickly leverage cross-company areas of enterprise, talent, experience, resources and tools. Moxie's client roster includes Verizon Wireless, Verizon FiOS, Delta, Porsche, American Cancer Society, Ocean Spray, Wells Fargo, The Coca-Cola Company, 20th Century Fox, Chick-fil-A, Nike, Ainsworth Pet Nutrition and Cisco Systems.

CLIENT LEADERSHIP VISION:

Client Leadership exists to grow, lead and serve equally the business interests of the client and Moxie. This means that, internally, we are the advocates for our clients and what is best for their businesses. Externally, we drive and protect the Moxie business by negotiating rates and SOWs, pitching and defending work, and seeking and selling new opportunities for Moxie.

Client leaders at Moxie are champions of the brands and categories they represent, and are passionate about the work. Successful team members embody a competitive spirit and drive teams to achieve business goals (and by extension, receive recognition). We orchestrate and inspire the broader team to find creative, alternative ways to innovate against the client’s objectives.

We lead by example. We demonstrate confidence and authority yet are accessible, genuine and authentic. Our team must be able to form tight relationships, which means that open communication, good intuition, inherently wise judgment and appropriate tact are essential. Moxie is very much a cross-functional, team-driven environment. To excel here, you must enjoy working with others and be eager for feedback, without personal offence.

Client leaders are skilled in working with a broad spectrum of people — junior- to senior-level, multiple mindsets, varying agendas, etc. — and are diplomatic in providing strong POVs. We are often the ones who must make difficult decisions and have the “tough conversations.” We must navigate client internal politics and manage issues with grace. And we do all this with a positive attitude and a drive for collective success.

Job Description

The Account Manager supports client and team objectives by beginning to direct resource teams on project work. Supporting more senior team members, the Manager begins to interface with client teams, field questions and supports the development of scopes of work. This person typically has more than 3 years of professional experience.

Responsibilities

Manages/supports the development of client deliverables including: POVs, status documents

May serve as day-to-day client contact, sometimes across multiple clients/accounts in a fast-paced atmosphere; work load prioritization skills are a must for success

Balances daily client requests alongside support of account teams to ensure on-time delivery of projects that align with client goals and vision

Ambitious and constantly looking for opportunities to over-deliver for team

Reporting and Succession

Reports to Account Director

Typically a manager-in-training

Additional Information

Please note that Publicis Media is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.