What do I need to know about the Standard Warranty

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Summary

This article provides details regarding the Standard Warranty.

More Information

A new Surface device comes with a limited warranty on hardware and covered accessories. It also includes a short period of technical support. The length of the warranty may vary by country depending on whether it is bundled or standalone. The product warranty stays with the product serial number and is transferable.

Warranty Basics

Covered accessories include the following:

· Touch Cover

· Type Cover

· Surface power supply cord

· Adapters

· Surface Pen

The coverage of the warranty includes:

· Defective battery or the original rechargeable unit that was supplied by the manufacturer at the time of purchase.

· Defective buttons or connectivity ports that impact the functionality of the Surface device.

· All in­box accessories.

· Stand­­–alone accessories.

· Three year warranty on a Wedge mouse in alignment with the PCWH warranty.

· Serialized accessories including Touch and Type Covers as long as they are returned to get them replaced.

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