Here’s my collection of 140+ studies, white
papers, how-to’s, ideas, opinions and other content about social media’s growing role and
importance as a customer service mechanism AND marketing channel. These are loosely organized into the
following six categories:

1.General

2.How

3.Tips

4.Ways

5.Marketing
& Branding

6.Measurement
& Metrics

For more information on social media, healthcare,
healthcare data, technologies and services, please consider following me onTwitter where I post as @ShimCode.

Note: Pardon the formatting. Blogspot isn’t the most
friendly blogging platform. One of these day’s I’m going to move to WordPress.