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Great service makes it great

Top service and lots of special touches make this hotel awesome. Front desk staff spoke great English and were consistently pleasant to us throughout the visit. Similarly the bar staff were friendly, remembered us and kept smiling!
We'd asked for a cot for our daughter and this was a lovely comfy one with a quilt and they even gave her a teddy-bear! Wow.
Our room was spacious and comfy, such a lovely bed, and a nice looking terrace balcony. The fashion theme was cool, although a little intimidating to wake up finding a giant model's heading looking down on me in my bed. The standing lamp was really cool - I want one!
The hotel puts out a tureen of gluwein during the afternoon, and some tasty biscuits - it's a lovely little touch.
It honestly doesn't look great from the outside but it's super smart inside and the fashion theme continues everywhere you look. It's probably not in my tastes but it was eyecatching, smart, and well put together.
It's also really good value - I thought I got great value for money for the weekend.
The only improvements I'd make: it was super hot in the hotel, and whilst they have room thermostats these are locked down. It wasn't just our room either: friends were staying and had the same problem.
We also faced a bit of a challenge getting transport directions to the airport with front desk...Top service and lots of special touches make this hotel awesome. Front desk staff spoke great English and were consistently pleasant to us throughout the visit. Similarly the bar staff were friendly, remembered us and kept smiling!

We'd asked for a cot for our daughter and this was a lovely comfy one with a quilt and they even gave her a teddy-bear! Wow.

Our room was spacious and comfy, such a lovely bed, and a nice looking terrace balcony. The fashion theme was cool, although a little intimidating to wake up finding a giant model's heading looking down on me in my bed. The standing lamp was really cool - I want one!

The hotel puts out a tureen of gluwein during the afternoon, and some tasty biscuits - it's a lovely little touch.

It honestly doesn't look great from the outside but it's super smart inside and the fashion theme continues everywhere you look. It's probably not in my tastes but it was eyecatching, smart, and well put together.

It's also really good value - I thought I got great value for money for the weekend.

The only improvements I'd make: it was super hot in the hotel, and whilst they have room thermostats these are locked down. It wasn't just our room either: friends were staying and had the same problem.

We also faced a bit of a challenge getting transport directions to the airport with front desk - perhaps they could be equipped with Rheinbahn maps as well as town maps?

Visitor tip: if coming from the airport you can get the 721 bus for €2.60pp and get off at Musterstrasse/Feurwache, which is then only a 10 minute walk down Munsterstrasse/Nordstrasse towards the hotel. It's a bit more convenient than a combination of tram/train/underground.More

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Room Tip: Views/terraces at the rear of the hotel are probably better. Only the suites have bathtubs, all others have showers.

Stayed: December 2016, travelled with family

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Service

Ask thebigbosh about Hotel Indigo Duesseldorf - Victoriaplatz

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

The outside of the hotel is unassuming, but inside the whole hotel has a fresh, attractive look. The staff were welcoming and helpful at all times. The room was well equipped, large and bright with a huge bed - we had a great night's sleep. We were impressed with the high quality continental style breakfast.The hotel is located in a quiet area where there are several interesting independent shops, and it took us around 10 minutes to walk to the city centre.

Stayed: December 2016, travelled with friends

Location

Sleep Quality

Service

Ask Joanne E about Hotel Indigo Duesseldorf - Victoriaplatz

Thank Joanne E

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

This is my second time at Indigo and it never disappoints . The staff are brilliant and very helpful. The rooms are clean, cozy and superbly decorated . Great place , I just hope we can return soon :-)

Stayed: December 2016, travelled as a couple

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Ask Rick186411 about Hotel Indigo Duesseldorf - Victoriaplatz

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

What a gem of a find, very nicely decorated, rooms very comfortable, staff very welcoming at check in and throughout our stay, welcoming warm punch and biscuits in reception, this hotel had thought of everything to make us feel warm and Christmassy. About a 10 minute stroll into the markets through a lovely little park, spotting Red Squirrels and Parakeets. All in all a lovey couple of days away

Stayed: December 2016, travelled with family

Location

Sleep Quality

Service

Ask Jac96 about Hotel Indigo Duesseldorf - Victoriaplatz

Thank Jac96

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

thank you very much for your feedback. It is so great to hear, that you had a lovely stay with us. We hope you come back soon and find out, that we try to make your stay a highlight at every time, not only at the christmas time.

Kind regards from DüsseldorfKatja SchnabelGeneral Manager

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

We had a great stay in Hotel Indigo. Peaceful room with a parkview, nice room&bathroom and competent staff. And we loved the location. The neighborhood was vivid and cosy with lots of shops and good restaurants and a short and nice walking distance from the city center. Tram and subway was also around the corner. Full recommendation!

Stayed: October 2016, travelled as a couple

Ask Ann-Amelie about Hotel Indigo Duesseldorf - Victoriaplatz

Thank Ann-Amelie

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

thanks a lot for this review. We all love our neighborhood and it is great to hear that you loved it too. When you come back, asked us for the hidden places and special places you need to see.We would love to show you our neighborhood from an other side.

Kind regards from DüsseldorfKatja SchnabelGeneral Manager

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC