Patterson Advantage

As a member of the Patterson Advantage® program, you'll earn Advantage Dollars on everyday merchandise purchases. These dollars can be used to invest in productivity-boosting technology or equipment for your practice.

You'll also receive significant technical service benefits, like priority scheduling, guaranteed response time, labor warranties and much more. To learn more about how to redeem or start earning Advantage Dollars, call 800.873.7683 or contact your Patterson representative below.

Benefits of Patterson Advantage

The Patterson Advantage® program has five membership levels, each with an annual merchandise commitment requirement and a unique set of benefits. No matter what level you are in the program, you'll have access to exciting opportunities for practice growth and tangible benefits in technical service and practice management.

Program Details

The Patterson Advantage® program is designed to make practice investments easier and more affordable, so you can worry less about your bottom line and more about the quality of care you provide to your patients.

There are five program levels, each associated with an annual merchandise commitment. In turn you will receive exceptional benefits and earn Patterson Advantage Dollars on your everyday merchandise purchases, which in turn can be reinvested in your practice with new equipment and technology purchases.

Technical Service Labor Fees | 10% of all technical service labor fees are deposited into your Advantage account as Advantage Dollars

Patterson National Repair Center | Up to 20% of your Patterson National Repair Center fees are deposited into your Advantage account as Advantage Dollars

Rental Equipment | Receive temporary replacement equipment while your repairs are completed on vacuum pumps, air compressors, autoclaves and Statims. Up to 50% of your rental equipment fees are deposited into your Advantage Account as Advantage Dollars. Rental equipment is free for Platinum and Diamond members

Technical Service Advantages

Priority Scheduling | Whenever possible, your technical service request is placed before non-member requests. Contact your local service department with any questions at 800.873.7683

24-Hour Guaranteed Response Time On Service Calls | A Patterson service technician will respond to your service call within 24 hours or the labor charge is free. Available to Platinum and Diamond members only

Four-Hour Guaranteed Emergency Response Time | If you are not able to see patients because your compressor or vacuum pump is inoperable, a Patterson service technician will respond within four business hours guaranteed – or the labor service call is free

Technical Service Labor Savings | Your invoice will reflect a savings of up to 20% on the labor fees based on your Advantage level at the time of service

Labor Warranty | Receive coverage on your new equipment purchased through Patterson (excluding film processors, handpieces and Patterson hardware). The total labor warranty ranges from three to 18 months based on your Advantage level at the time of purchase

Rental Equipment | Receive temporary replacement equipment while your repairs are completed on vacuum pumps, air compressors, autoclaves and Statims. No charge for Platinum and Diamond members

Patterson Advantage Promise | If you’re not completely satisfied with the technical service you received, you determine what the service call is worth

Practice Management Advantages

Exclusive manufacturer offers

Exclusive ONtarget promotions will be offered in every issue

*Advantage Dollars:

Advantage Dollars can only be redeemed toward new equipment and technology purchases of any amount

Advantage Dollars expire on December 31 of the year after they were earned

Advantage Dollars will be forfeited if your supply or financing account becomes delinquent

Advantage Dollars will be forfeited if you are no longer an Advantage member

Advantage Dollars cannot be earned on special rate financing promotions

Advantage Dollars cannot be earned on outside financing

Advantage Dollars cannot be transferred

Advantage Dollars cannot be converted for cash. Redemption of Advantage Dollars function as a discount on equipment and technology purchases