By continuing to use this site, you agree to the cookies used, for example, to improve your browsing experience and to personalize the content of the Website. For more information and/or to change your current cookie settings, please refer to our Cookies Policy.

Due to the coronavirus pandemic, we are temporarily suspending our flights until June 30, 2020.
If you were unable to travel due to the cancellation of your flight, you will receive a credit for future travel to be used within 24 months of your original return dates. You do not need to contact us to obtain this credit, it will be automatically applied to your account.

For the purpose of tracing your baggage as well as processing and verifying your claim, it is sometimes necessary to disclose personal information that you have provided us relating to your claim into a baggage tracing and/or claims database, which is accessible to other participating airlines and handling agencies. By submitting the present form, you consent to this disclosure. Furthermore, you recognize that the information provided is accurate and truthful. Air Transat reserves the right to disallow any claim for loss or damage, which contains misrepresentations or false statements.

Please confirm you are not a robot.

Important information regarding the use of personal data
All information collected is intended for Air Transat, the data controller, for the purposes of processing your bookings or subscriptions to our newsletters and/or programs. It may also be used by Transat Tour Canada, an affiliate of Air Transat, as a data controller, for the conduct of marketing and statistical studies, to customize and continuously improve your customer experience, to provide you with the most suitable offers and to send you targeted advertising. If you have consented, it may be used to send you promotional offers. Since the data controller's servers are located in Canada, the information collected will be transferred outside of the European Union. Some of this information may also be communicated to third parties, namely to our subcontractors, who may also be located outside the European Union.
In accordance with applicable regulation, you have various rights regarding the use and protection of your personal information. When the basis for processing is your consent, you may withdraw that consent at any time. To learn more about your rights, the use and protection of your personal information, please refer to our Privacy Policy. If you wish to exercise one of these rights or contact our Data Protection Officer, please fill out the Privacy Policy Form.