Generate tons of reviews, without lifting a finger.

Automatically email your customers at a set time after purchase, asking them to leave a review. The magic is, Yotpo is the only reviews solution that lets your shoppers write their review directly in their email inbox, making it super-easy for them to leave feedback. Yotpo gets reviews from 6-10% of your shoppers.

Customize your reviews display and emails.

Yotpo gives you the power to strengthen your brand by customizing all elements like the Mail After Purchase and Reviews widget. Change these elements to match the look & feel of your store using our simple customization tools or advanced CSS & HTML customization.

About the Developer

Amazing Extension
I do recommend for all magento users. Really great tool!
March 3, 2015

Bad Support
I emailed 2 days ago and still no reply. They wouldn't fix anything for you. I am going to try Lipscore - 100% Free Product Ratings and Reviews.
Don't use Yotpo.
February 28, 2015

Best of the Best Extension ever
This is the best and easy Extension i have ever use. Best of luck guys..
February 18, 2015

best working app so far
great app, easy installation, very good results, positive customer feedback.
February 9, 2015

Great extension
This is a great extension for getting reviews without having to worry about contacting customers after purchase... Works well and the after sale support is also great.
January 19, 2015

Good
my site http://www.plumpinguk.co.uk use Yotpo,it is very good.
December 24, 2014

An awesome extension works perfectly
This extension is really awesome and works perfectly for me before getting this i tried lots of extension but could not succeed. thanks to developer team of Yotpo
December 24, 2014

Works Perfect for the 1.9.1
This review system is very good and have a nice design, it works fine for the template Ultimo responsive.
If you are interested I made an article in French about this Extension:
http://www.mageaction.fr/blog/commentaires-produits-yotpo/
December 17, 2014

3 Stars
Product is excellent. No question about it. Their branding on everything is too much, however it's still excellent See my developer review for why overall this gets 3 stars.
December 17, 2014

Fatal error: Class 'Yotpo_Yotpo_Model_Resource_Mysql4_Setup'
Hi,
I have downloaded the extension version 1.6.2 and installed it on my localhost for magento version 1.8.1.0.
It gives me the next error:
Fatal error: Class 'Yotpo_Yotpo_Model_Resource_Mysql4_Setup'
Please help me!
December 17, 2014

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Answers

Regarding site reviews, we are launching this feature tomorrow! We're calling this feature "Testimonials", and it will allow you to 1) decide which reviews to show where, so that you can showcase your favorite reviews and drive visitors to whichever products you choose. 2) In addition, customers will be able to leave reviews for the service and shop itself, not just for the products sold. We're very excited about this feature and cannot wait to launch it tomorrow.

When a customer buys multiple products in the same order, we send out up to 3 emails, at the time you set after purchase, asking her/him to review a single product in each email. The emails are sent out 3 days apart from each other. We've reached this logic after extensive testing, to produce the most amount of reviews for each shop as possible.

Does this answer your questions? I'd love to hear your thoughts!

by

Yotpo

-

2 years ago

+1point

1out of1found this answer helpful.

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Answers

Thank you for these great questions, and for your excitement about our product. I'm glad you're pleased with its design :)

We are currently hard at work adding support for Google Rich Snippets. This will enable Google to pick up the reviews and ratings that your products receive and show them in search results. We expect to launch this feature in the coming month, and are very excited about it as we realize how important this is.

For the time being, we do provide a minisite solution, specifically for SEO purposes. Each time a review is left for one of your products, we load the user generated content onto a site in static html, that is easily crawlable by search engines. We then credit your specific product pages with the SEO credit gained from this content, which search engines love.

Thanks!

by

Yotpo

-

2 years ago

+1point

1out of1found this answer helpful.

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Answers

Answer:

Hi Seansan,

Great question! We have example installation guides in our knowledgebase. I'm not allowed to post links in this answer, but it should be easy to find. Please let me know if you have any trouble locating it. Our installation is quite simple :)

Thanks!

by

Yotpo

-

2 years ago

-5points

0out of5found this answer helpful.

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Hi, is there a way for the customer to add his picture of this product when he wrote review for the product?if this extension cannot do this, can we modify the extension? which file should we modify?Thank you!

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Answers

Unfortunately it is not possible for a reviewer to add a picture to their review unless they decide to log into one of their social networks after submitting the review. It isn't possible to modify the extension to add this feature.

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Hi there, many of my customers buy multiple products. So 10 of product X, 5 of product Y and 8 of product Z.

I understand that, if a customer buys multiple products, your system sends out multiple emails - each one asking the customer to review one of those products.

I'm concerned that my customers will get annoyed with multiple emails and that, whilst it might results in getting more product reviews in the short term, it might also give customers a negative impression of the site as a whole. As if my site is hassling them.

Is there a way of limiting the number of emails so that, perhaps, only the first product they bought in that transaction is reviewed? Or something like that? That way only one email is sent to the customer?

For me the lifetime value of the customer is more important than a single sale and anything that annoys them has to be avoided at all costs.

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Answers

We only send a maximum of 3 mail after purchase emails per order. You can read all the details here - http://support.yotpo.com/entries/24501958-Mail-After-Purchase-FAQ.

You are also welcome to send an email to info@yotpo.com and mention that you would like to be able to control the number of emails that are sent out. We are currently building an advanced premium feature that will allow you to control this and you can be one of the first to get access to it.

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