Storage

Question

CD/DVD Drive problems - potential blue screeon of death

I am hoping someone can help me with a problem I am currently having with my computer. Actually I am sure someone will be able to help.

I have recently been having problems with the blue screen of death issue causing my computer a few problems and thus not even allowing me to use my computer.

After reading various websites etc, I decided to reboot my computer using the windows XP CD, ran an autocheck and then FIXBOOT option. This allowed me to get back onto my computer. I am still having a little trouble with blue screen of death everynow and then but i am still able to use my computer ok.

the main subsequent problem which I am not sure if it is related,, is in respect of the CD/DVD drives. I have a seprate DVD drive and separate CD drive.

After the boot from the windows xp cd, i am having problems loading data from Cds in the Cd drive and DVDs in the DVD drive.

When i put a cd into the cd drive, the green light flashes and i can hear the cd spinning and a noise as if the cd is being read. But all of a sudden thsi stops and then nothing.

A few music cds do play when put in but this is through microsoft media player and when i go to my computer and double click the CD drive - no details can be found for the CD.

I have looked on device manager and both CD and DVD drives are working properly. I have uninstalled both and they ahve been found soon after but again not reading CDs.

I am not sure whether this has something to do with me booting from the windows xp cd or whether i did adjusted something in the BIOS menu when trying to sort out the blue screen of death problem. But i need someone's help !!!

on a seperate note, when trying to put in a USB data stick into the computer, it asks me to format the data disk even though this works on other computers. when formatting the data disk, it stps at the end saying that it was not completed.Not sure if this is related

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My Computer, Properties, Advanced, Startup and Recovery and untick Automatically restart. While you are there make sure that Small memory dump (64 KB) is selected and the output is %SystemRoot%\Minidump. The Blue Screen will dump the Minidump file.<br>Restart the PC normally as this will allow the PC to Blue Screen. Take note of Stop 0X000000 error message and Google it.<br><br>Minidump Files can be found here. C:\WINDOWS\Minidump\Mini******-**.dmp<br><br>How to read the small memory dump files that Windows creates for debugging<br>http://support.microsoft.com/kb/315263<br><br>To download and install the Windows debugging tools, visit the following Microsoft Web site: <br>http://www.microsoft.com/whdc/devtools/debugging/default.mspx<br><br>Instructions on using Windbg.<br>Open Windbg and select file, Symbol file path and brows to the Symbol folder that you have downloaded and installed Symbols to, select OK.<br>Close the workpage and save the Workspace information. This should lock in the Symbol path.<br>Open Windbg and select file and select Open Crash Dump then navigate to the minidump, highlight it and select Open.<br>There are two ways to use !analyze -v the easiest is to click on !analyze -v under Bugcheck Analysis.<br>When you have ran the initial dump if you look to the bottom of the screen you will see kd> to the right of that type in !analyze -v and press the Enter key.<br>Ctrl + a will let you copy the information and paste it into notepad.<br>Look to the bottom of the page for information like this. This was fixed by updating the Graphics Drivers.<br>FAULTING_THREA 864f6a98<br>DEFAULT_BUCKET_I GRAPHICS_DRIVER_FAULT<br>CUSTOMER_CRASH_COUNT: 1<br>BUGCHECK_STR: 0xEA<br>PROCESS_NAME: logon.scr<br>LAST_CONTROL_TRANSFER: from 00000000 to bfef0fea<br>STACK_TEXT: f6434e6c 00000000 00000000 00000000 00000000 sgiul50!DrvBitBlt+0x585<br>STACK_COMMAN .thread 0xffffffff864f6a98 ; kb<br>FOLLOWUP_IP: sgiul50!DrvBitBlt+585 bfef0fea 75f9 jne sgiul50!DrvBitBlt+0x580 (bfef0fe5)<br>SYMBOL_STACK_INDEX: 0<br>SYMBOL_NAME: sgiul50!DrvBitBlt+585<br>FOLLOWUP_NAME: MachineOwner<br>MODULE_NAME: sgiul50<br>IMAGE_NAME: sgiul50.dll<br>DEBUG_FLR_IMAGE_TIMESTAMP: 3b7dfec7<br>FAILURE_BUCKET_I 0xEA_IMAGE_sgiul50.dll_DATE_2001_08_18<br>BUCKET_I 0xEA_IMAGE_sgiul50.dll_DATE_2001_08_18<br><br><i>Keep us informed as to your progress if you require further assistance.</i><br><br><i>If you think that any of the posts that have been made by all TR Members, have solved or contributed to solving the problem, please Mark them as <b>Helpful</b> so that others may benefit from the outcome. </i>

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