Not able to get any Ebsco results - return an error message

Problem Symptoms:When searching with the Ebsco scope the following error is retrieved: "Your search failed due to a system error. Please try again. If the problem persists, please notify library staff"

Cause:The thirdnode-config.xml file is not configured correctly.

Resolution:1. ? Make sure that you did not inserted the password, username and DB instead the definitions lines. <key>USERNAME</key>, <key>PASSWORD</key> and <key>DB</key>lines should have above them lines with the information.for example, the USERMANE field should be in the following format: <parameter> <key>USERNAME</key> <val>(username)</val> </parameter> .2. Follow the rest of the instructions at Primo Back Office Guide : Configuring Primo???s Front End : Views Wizard : Search Scopes : Configuring the EBSCO Adaptor