Alternatively, you can contact Facebook for Facebook Credits support here:

Please take note that this payment option is available to select countries only. If you do not see this option available to you, it is most likely because we have yet to open this method of payment to your location.

If you did not receive your in-game currency after a successful purchase, please contact our Billing Team with the corresponding Transaction ID, date of purchase, amount of purchase and one of our Billing Specialists will assist you as soon as possible. If you encounter any other issues purchasing through your mobile phone, please contact Boku directly.