Your Service Charge Statement Explained

Your statement shows the services we expect to provide to your home over the next year - along with the estimated costs.

Your statement may be divided into up to four levels of services:

Estate services - for services provided to all properties on the estate where you live

Scheme services - some estates are divided into groups

Block services - for services provided to the block where you live. If you live in a house, the block is the group of houses where you property is situated

Additional provisions - for costs not covered above, such as our management fee

We've simplified the statement following feedback from residents. We show all costs related to your home only. On request, we can provide you with the total cost of each service for the block, scheme or estate where you live.