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The Morrison Hotel Dublin Reviews

Quality accomodations in an excellent city center locationMay 18, 2012

The Morrison Hotel is in Dublin city center. It is a fairly modern styled boutique hotel with high ceilings, dark tones, stone floors & eastern decorations.

The interior is fairly up to date, not luxury level appointments, but nice. The bathroom arrangement is a bit odd, but not a deal killer, and the bathtub could be updated. All of my linens and towels were clean and newish. The bed and pillows were comfortable. One minor complaint is there are very few power outlets and they are placed in somewhat inconvenient locations.

Free wired internet in the rooms and wi-fi in the common areas. There is a Mini-bar, safe, clothes, iron, etc.

The room size was decent. My room was on the first floor facing the Liffey river and therefore directly above the Ormond Quay road, so there was some road noise, but it wasn't horrible.

The hotel staff were all very friendly and responsive. When I entered the hotel, I entered through the bar/restaurant side (not the lobby entrance) and the bar tender stopped what she was doing, came over helped me with the door and called a bellman to take my bags.

I did not eat in the hotel restaurant, but all three nights I was there it was busy and looked quite nice. The hotel bar was busy all the way up to midnight, the bartenders were friendly, quick, and made a variety of good, quality, cocktails.

The location is great for city center activities, it is overlooking the River Liffey, very near shopping districts, all the Temple Bar pubs/clubs, museums, theaters, and other attractions such as Guinness Storehouse.

The Morrison's is located in the very center of Dublin, more or less across from Temple bar.

€115 for the room.

It boasts a 4 star rating, but;

Compared to Marriott hotel in Ashbourne, which we staid in the night before, and The Academy hotel quite nearby, which we have staid in numerous times, this hotel just do not add up.

We came early to the hotel, and asked to dump our luggage in the storage until we could check in, but was informed that the room was ready, and we were subsequently shown to our room.

We had booked a standard double for our stay, but the room was absolute miniscule, and the bed was not much bigger than a single bed.

The linen and pillows were all badly stained by some brown liquid... (well, don't ask)

Broken furniture, and a generally rancid smell.

Their excuse was that we came early, and there were no other rooms available other than this room, scheduled for refurbishment.

Later, in a letter from the hotel manager, after we made a written complaint, they inadvertantly confirmed that this was indeed the room they had planned to place us in.

At this time, me and my wife just looked at each other, and decided that very moment to go for another hotel, and phoned the reception to let them know we were leaving.

They instantly told us to meet us on first floor, to give us another room.

We were shown a much bigger room, with a proper double bed, and told that the room we were offered from start, were to be refurbished, and this one had just come available.

Room 127.

A very dark room, broken lights, or lamps that could not be lit up. Getting some sleep? Forget it.

You were either kept awake by the A/C, or kept freezing, alternatively, kept awake by the constantly buzzing sound of some ventilation unit outside of the room. I think we managed to get some 30 mins of sleep between us that night.

Next morning, we were not very happy, and as we went down, we were informed by the staff that breakfast were not included, and would be €40 extra. Per person. We declined, as this was just a ridiculous amount for a buffet breakfast no different from any other hotel.

The staff also tried to charge €125 when we checked out, despite our confirmation for €115.

After getting out, and back into the car, and calming down a bit, we both discovered red itchy marks, and my wife soem bleeding bitemarks that were not there the night before. We can only assume these to be fleabites.

I have no idea what is going on with that hotel, and after complaining, we got the usual spiel about how the staff had been there for ages, how nothing had happened, how they always gave the best rooms, and they could understand nothing of it, and pretty much questioned if any of this really happened.

After providing Morrisons manager with a reply to their questions, and asking for a refund due to the inability to use the room for it's intended purpose (sleeping), we never heard from them again.

It is just a pity that a 4-star hotel does not dare to play fair, and try to live up to their rating when something goes bad, but since they have decided not to deal with it, but only to avoid the issue, other potential guests deserve the warning so they do not have to go through the same problems.

Oh, another thing - the bar. The pricing is "a bit" on the high side, with 7.50 for a glass of wine.

We were later informed by the manager that the hotels breakfast was €15 p/p, so I wonder what is going on, when the staff tells you €40.

I have my own theory about this one.

Also, their pictures on their site, does not match up with the rooms very well, so don't have too high expectations when you get there.

We don't know what is going on in this hotel, but something is certainly not right.

My recommendation?

There are far better hotels nearby, even if slightly more basic, but at least, you will get a clean room, a nice bed, and good staff, and one hotel i can recommend is the Academy hotel.

I am not afraid to put my name next to what i have said, because it is a true account of what we experienced.

The Morrison Hotel Dublin Overview

The world famous designer John Rocha is responsible for the original design of the Morrison, which opened in 1999 with its unique "East Meets West" theme. The inviting interior of this luxury boutique hotel is a mix of high ceilings with pale white walls, original art, stone floors and beautiful grey hand crafted Irish carpets. This stylish Dublin hotel is a haven of calm and designer luxury and is renowned for its great service and easy going atmosphere.

In contrast to the calming ambience of this contemporary hotel the Morrison is located in the heart of Dublin’s city centre, overlooking the River Liffey. It is surrounded by Ireland's premier shopping districts, a variety of popular Dublin bars and restaurants and a host of museums, theatres and visitor attractions such as Trinity College.

The Morrison has recently undergone a significant expansion and refurbishment programme incorporating the hotel’s original accommodation facilities and creating a boutique style hotel with the onus on chic design. In addition to our original bedrooms, we have opened a new wing of 48 bedrooms bringing the total number of rooms and suites to 141. This Dublin city centre hotel is small enough to offer a truly personable and friendly service yet big enough to remain somewhat anonomous if one has enjoyed a pint of Guinness too many in the nearby Temple Bar area.

Accommodation at the Morrison is stylishly designed and superbly appointed with our guest's ultimate comfort in mind. All Standard Rooms feature interactive flat screen TV's, iPod docking station or CD player, air conditioning, safe, mini bar, salon hairdryer, and tea and coffee making facilities. Our guests regularly remark on enjoying a great nights sleep at the Morrison due to our soft duvets and pillows, which are swathed in crisp Frette linen. Our bathrooms feature limestone floors and boast the soothing Kama toiletry range, fluffy bathrobes and slippers. The Morrison is delighted to offer complimentary broadband Internet access in all bedrooms and suites.

Halo restaurant at the Morrison hotel, Dublin, has been newly restyled and has created a more relaxed approach to dining in Dublin through its friendly yet polished service. The atmosphere is informal yet elegant and Halo retains its fashionable appeal as one of Dublin's favourite restaurants. The new restaurant design features an eclectic theme with antique tables and velvet upholstered dining chairs in an array of vibrant colours.

The Morrison hotel offers a wide range of meeting and conference spaces and facilities ideally located in central Dublin. We can accommodate meetings of 2 delegates right up to 240 delegates in our new state of the art meeting venues. We specifically cater for meetings, conferences, trainings, seminars, press & product launches and private cocktail receptions.