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My sister passed away and we need to access her safe deposit box and all we have is a death certificate

We are hoping her will may be in her safety deposit box but can't access it

Kim, Tamworth
January 11, 2018 10:37:06 AM

1 Response

In reply to Kim, Tamworth

Thanks for sending us your inquiry, Kim.
We are sorry for your loss during this difficult time.
In the unfortunate event of a Customer’s death, it is important for TD Bank to assist the family and/or the Executor/Administrator with our Customer’s account(s). An Executor or an Administrator of a decedent’s estate may access the account. In order to access the account or close the account of the deceased Customer, the Executor or Administrator must provide the following documentations to a TD Bank Store:
Photo identification, Copy of the Death Certificate, and an original Certificate of Letters Testamentary or Letters of Administration with raised seal dated within 60 days; and a Letter of Instructions signed by all the Executors or Administrators with signature guaranteed by another financial institution. The death certificate will provide date of death if the date-of-death balance for the account is requested.
Please keep in mind; these documents do vary by State. Therefore, we recommend you visit a TD Bank Store, during lobby hours to speak with a Customer Service Representative for further information. For locations and hours, please visit, http://go.td.com/1f9DSJR.
We appreciate your visit today, Kim.

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