Data Protection Declaration

Data protection is a matter of trust and your trust is important to us. We respect your privacy and personal sphere. Therefore, the protection and lawful collection, processing and use of your personal data is very important to us. We strictly observe the statutory provisions in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR), for the processing of your personal data and would like to inform you about our collection and use of personal data, so that you can feel safe when visiting our websites.

You can download and print this document by using the usual functions of your browser.

By agreeing to the following data protection declaration, you consent to the collection, processing and use of your personal data by the Sächsische Staatsbäder GmbH (hereinafter referred to as SSB) in consideration of the data protection laws and the following provisions.

1. Controller

Controller for the collection, processing and use of your personal data is

If you want to object to the collection, processing or use of your data by the SSB according to these data protection regulations, you can send your objection via e-mail, fax or letter to the above-mentioned contact.

2. Collection of personal data

If you have provided us with personal data, we will exclusively use these for the purpose of the complete contract execution, for the fulfilment of your desires and requirements, for answering your enquiry (for example via e-mail or our contact form) or for possible later queries or warranty claims and for the technical administration of our website.

2.1 Personal data

Personal data are information about material or personal circumstances of an identified or identifiable natural person. The SSB collects the following personal data:

Your name,

Your reference number,

Your e-mail address,

Your phone number,

You address,

And all existing data you provide to us when registering or creating your personal account.

Statistical data which we collect, for example, when you visit our website and which cannot be linked to your person directly, are not included here. These are, for example, statistics about which pages are particularly popular and how many users visit specific pages of the SSB.

2.2 Log files

Usage data are transferred by the respective internet browser when visiting pages of the SSB and are stored in logfiles, so-called server logfiles. The data sets stored in the process include the following data:

Date and time of the access,

Name of the accessed page,

Computer and IP address,

Referrer URL (origin URL, from which you have been forwarded to the SSB website),

Product and version information of the used browser.

(*) IP-addresses are only stored for purposes of data protection. This information is not evaluated statistically but is exclusively used for our safety in case that the user commits a crime.

2.3 Customer´s account

We will set up a direct password-protected access to his personal data stored at our company (customer´s account) for each customer who registers accordingly. You undertake to keep confidential the personal access data and not to make these available to unauthorised third parties. We cannot assume any liability for misused passwords unless we are responsible for the misuse.

3. Processing and use of your personal data

If you have provided us with personal data, we will exclusively use these for the purpose of the complete contract execution, for the fulfilment of your desires and requirements, for answering your enquiry (for example via e-mail or our contact form) or for possible later queries or warranty claims and for the technical administration of our website.

Your personal data will only be transferred to third parties or transferred otherwise if this is necessary for the execution of the contract or for billing or if you have agreed to the transfer beforehand. Within the framework of contract execution, the contractual partners commissioned by us (for example hotels, guest houses) will receive the necessary data for the processing of the order and for the execution of the contract. Our contractual partners may only use these transferred data for the fulfilment of their task. Any other use of the data is not permitted and is not performed by any of the contractual partners commissioned by us.

3.1 Use of your data for advertising purposes

If you have given your consent, we will also use the data in order to inform you continuously about specific products, services or promotional activities via letter.

If you have given us your consent to the use, processing and transfer of your personal data for advertising purposes, you can revoke this consent at the controller´s (p. 1 Controller) at any time without observing any specific form or notice period with effect for the future.

After your revocation, we will exclusively use your data for the processing of your order and won´t send any advertising materials.

In case of price competitions, we will use your data in the course of winner notification. The participation conditions of the respective price competition include more detailed information.

4. Duration of data storage

Unless determined specifically, we will only store personal data for as long as this is necessary for the fulfilment of the agreed purposes.

In some cases, the legislature provides for the retention of personal data, for example in fiscal or commercial law. In these cases, we will only continue to store the data for these purposes, but we won´t process the data for other purposes and we will delete them after the expiry of the statutory retention period.

5. Cookies

The acceptance of cookies is no precondition for visiting our websites. However, we would like to point out that our website and service will only work in a limited way if you do not allow us to set cookies.

5.1 What are cookies?

Cookies and flash cookies are small files, which are stored on your data carrier and which store specific configurations and data relating to the exchange with our system via your browser. A basic distinction is made between two different types of cookies, so-called session cookies, which are deleted as soon as you close your browser, and temporary/permanent cookies, which are stored on your data carrier for a longer period of time or permanently. This storage helps us to appropriately structure our website and our offers and makes usage easier for you, by storing certain entries made by you in such a way that you do not have to repeat them continually, for example.

5.2 Which cookies are used by the SSB?

The majority of the cookies used by us are automatically deleted again from your hard disk at the end of the browser session (end of the session, therefore these are called session cookies). Session cookies are required, for example, in order to offer you the shopping cart function across several pages. In addition, we also use cookies, which remain on your hard disk. When you visit our website again, it can be determined automatically, that you have visited our website before and which entries and settings you prefer. These temporary or permanent cookies (lifetime of one month up to ten years) are stored on your hard disk and are deleted automatically after the predetermined time. These cookies are mainly used for making our website more user-friendly, more efficient and safer. Thanks to these files it is possible, for example, to display information on the pages, which are specifically tailored to your interests. The exclusive purpose of these cookies is to customise our website optimally to your requests and to make browsing through our websites as comfortable as possible for you.

5.3 Which data are stored in the cookies?

No personal data are stored in the cookies used by the SSB. Therefore, the cookies used by us cannot be assigned to a specific person and thus also not to you. When the cookie is activated, an identification number is assigned to the cookie. It is not possible to assign your personal data to this identification number at any time. Your name, IP address or similar data, which would allow an assignment of the cookie to you, will not be requested at any time. On the basis of the cookie technology, we only receive anonymised information about which pages of our shop were visited, which products were looked at, etc.

5.4 Are there also cookies from third-party providers (so-called third-party cookies)?

The SSB uses several advertising partners, who help to structure the websites in a more interesting way for you. Therefore, cookies from partner companies are also stored on your hard disk when you visit our websites. These are temporary/permanent cookies which are deleted automatically after the predetermined time. These temporary or permanent cookies (lifetime 14 days to 10 years) will be stored on your hard disk and are deleted automatically after the predetermined time. The cookies of our partner companies also only include pseudonymous and mostly even anonymous data.

5.5 How can you prevent the storage of cookies?

You can set your browser in a way that the storage of cookies is only accepted if you agree to the storage. If you only want to accept the SSB cookies, but not the cookies of our service providers and partners, you can select the setting in your browser “Block cookies from third-party providers”. Usually, it is displayed in the menu bar of your web browser via the help function, how you can reject new cookies and switch off already stored cookies. In case of shared computers, which are set in a way, that cookies and flash cookies are accepted, we recommend to logout completely at the end of each session. However, we would like to point out that you may not be able to fully use all functions of this website in this case.

5.6 How frequently is this cookie declaration updated?

The SSB may change this cookie declaration in due time, for example, in order to consider modifications to the used cookies or if this is necessary for operational, legal or regulatory reasons. Please read this cookie declaration regularly in order to stay up-to-date with respect to our use of cookies and similar technologies.

6. Web analysis

We use so-called tracking technologies, in order to continuously improve and optimise our website. For this purpose, we use the service of Google Inc (“Google”). If you do not agree to the use of one or several Google functions, you can deactivate these in the corresponding settings under https://myaccount.google.com/. Furthermore, you can check which of the participating pages set cookies in your browser and deactivate these by using the deactivation page for consumers of the Network Advertising Initiative (NAI) http://www.networkadvertising.org/choices/. You can find more details with regard to the use of cookies by Google and the data protection declaration of Google under: https://policies.google.com/.

6.1 Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider of this service is the company Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies". These are text files which are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website are usually transferred to a server of Google in the USA and are stored there.

You can prevent the storage of the cookies via the corresponding setting in your browser software; however, we would like to point out that you may not be able to fully use all the functions of this website in this case. Furthermore, you can prevent the collection of the data generated by the cookie with regard to your use of the website (incl. your IP address) by Google as well as the processing of these data by Google, by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de

6.1.2 Objection against data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie is set which prevents the collection of your data during future visits to this website: Deactivate Google Analytics.

6.1.3 Contract data processing

We have concluded a contract for contract data processing with Google and completely implement the strict requirements of the German data protection authorities for the use of Google Analytics.

6.1.4 IP anonymisation

We use the function “Activation of IP anonymisation” on this website. With this function, your IP address is shortened by Google before within the member states of the European Union or in another state party to the agreement of the European Economic Area. The complete IP address will only be transferred to a server by Google in the USA and shortened there in exceptional cases. At the request of the operator of the website, Google will use this information in order to analyse your use of the website, in order to compile reports on the website activities and to provide other services connected with the internet use to the operator of the website. The IP address transferred by your browser within the framework of Google Analytics will not be linked with other data from Google.

If you access a page of our website, which includes such a plugin, your browser establishes a direct connection to the servers of Facebook. The content of the plugin is directly transferred from Facebook to your browser and integrated in the website by the browser.

Due to the integration of the plugin, Facebook receives the information that you have accessed the corresponding page of our website. If you are logged in to Facebook, Facebook can assign the visit to your Facebook account. If you interact with the plugins, for example by clicking on the “Like” button or by making a comment, the respective information is directly transferred from your browser to Facebook and stored there.

For the purpose and scope of data collection and the further processing and use of the data by Facebook as well as for your respective rights and setting options for the protection of your privacy, please refer to the data protection information by Facebook: https://www.facebook.com/policy.php

If you do not want Facebook to collect data about you via our website, you have to log out of Facebook before you visit our website.

7.2 Twitter

Our website uses social plugins (“plugins”) of the social network Twitter, which is operated by Twitter Inc., 795 Folsom St. Sweet 600, San Francisco, CA 94107, USA (“Twitter”).

By using Twitter and the function “retweet”, the websites visited by you are linked to your Twitter account and are disclosed to other users. Data are also transferred to Twitter in the process.

We have no knowledges about the content of the transferred data or about the use of these data by Twitter. For the purpose and scope of data collection and the further processing and use of the data by Twitter as well as for your respective rights and setting options for the protection of your privacy, please refer to the data protection information by Twitter: https://twitter.com/privacy?lang=de

7.3 YouTube

This website uses the embedding function of YouTube for the display and playback of videos from the provider “YouTube”. The extended data protection mode is used for this purpose, which does not activate the storage of user information until the video/s is/are played, according to provider information. If the playback of embedded YouTube videos is started, the provider “YouTube” uses a cookie in order to collect information about the user behaviour. According to information by “YouTube” these are used in order to record video statistics, to improve the user friendliness and to prevent abusive actions. Irrespective of a playback of the embedded videos, a connection is established to the Google network “DoubleClick” each time the website is accessed which may trigger further data processing operations without our influence. You can find more information on data protection of “YouTube” in the provider´s data protection declaration under: https://www.google.de/intl/de/policies/privacy/

If you click on the Instagram button, a direct connection is established between your browser and the Instagram server via the plugin. In this way, the information is transferred to Instagram, that our website was visited with your IP address.

Purpose and scope of data collection and the further processing and use of these data by Instagram are not known to us. Please observe the respective data protection information of Instagram with regard to this and to your rights and setting options for the protection of your privacy: https://help.instagram.com/155833707900388

7.5 Vimeo

We use the provider Vimeo for the integration of videos. Vimeo is operated by Vimeo, LLC with its head office in 555 West 18th Street, New York, New York 10011.

We use plugins of the provider Vimeo on several of our internet pages. When you access the internet pages of our website, which are equipped with such a plugin, a connection is established to the Vimeo servers and the plugin is represented in this way. Thus, it is transferred to the Vimeo server which of our internet pages you have visited. If you are logged in to Vimeo as a member during this process, Vimeo assigns this information to your personal user account. If you use the plugins, e.g. clicking on the start button of a video, this information is also assigned to your user account. You can prevent this assignment by logging out of your Vimeo user account and deleting the respective cookies from Vimeo before you visit our internet page.

You can find further information on data processing and information on data protection by Vimeo under https://vimeo.com/privacy.

8. Secure data transfer

We transfer your personal data in a safe way via encryption. This also applies for your order and for the customer login. For this purpose, we use the coding system SSL (Secure Socket Layer). Even though no one can guarantee an absolute protection, we protect our website and other systems by means of technical and organisational measures against loss, destruction, access, modification or distribution of your data by unauthorised persons.

9. Rights of the user

As user, you have the right to request free information on which personal data has been stored about you. Furthermore, you have the right of correction of incorrect data and of limitation of processing or deletion of your personal data according to art. 17 of the GDPR. If applicable, you can also assert your right of data portability.

According to the German Federal Data Protection Act, our customers have a right of free information about their stored data as well as a right of correction, blocking or deletion of data.

New legal requirements, business decisions or the technical development may require changes to our data protection declaration. In this case, the data protection declaration will be adjusted correspondingly. You can always find the most current version on our website.