Contact details for police organisations

The PIRC can review complaints about a number of police organisations operating in Scotland. If you have a complaint about a police body in Scotland, you must first make your complaint to the body concerned to allow them the opportunity to resolve your concerns.

Find contact details for police bodies operating in Scotland in this section.

Police Scotland

From 1 April 2013, Police Scotland replaced the eight regional police forces, as well as the Scottish Crime and Drug Enforcement Agency and the Scottish Police Services Authority. To make a complaint about Police Scotland, contact the Professional Standards department at:

Scottish Police Authority (SPA)

The Scottish Police Authority is responsible for maintaining policing, promoting policing principles, continuous improvement of policing and holding the Chief Constable to account. To make a complaint about SPA, contact:

British Transport Police (BTP)

British Transport Police (BTP) is the national police force for the railways, providing a policing service to passengers, railway staff and rail operators throughout Scotland, England and Wales. BTP is also responsible for policing the Glasgow underground. To make a complaint about BTP, contact the Professional Standards Department at:

British Transport Police Authority (BTPA)

The fifteen members of the British Transport Police Authority oversee the police force, set its priorities and allocate funding. They also deal with complaints and recruitment in certain cases, independent custody visiting and Freedom of Information requests.

Civil Nuclear Constabulary (CNC)

CNC polices civil nuclear licensed sites, nuclear site operators and regulators in Scotland, England and Wales. To make a complaint about CNC you can contact the Professional Standards Department at the following:

Ministry of Defence Police

Ministry of Defence Police and Guarding Agency provides policing and guarding services to the Defence Community, both military and civilian. To find out more about making a complaint you can contact MDPGA:

National Crime Agency (NCA)

The National Crime Agency (NCA) leads UK law enforcement's fight to cut serious and organised crime. It has national and international reach and the mandate and powers to work in partnership with other law enforcement organisations to bring the full weight of the law to bear on serious and organised criminals.

The Home Office

The first duty of the government is to keep citizens safe and the country secure. The Home Office has been at the front line of this endeavour since 1782. As such, the Home Office plays a fundamental role in the security and economic prosperity of the United Kingdom.