Bustin’ Down the Silos: Using an LCMS to Manage Learning Content

Conference Archive

DevLearn 2014 Conference & Expo - October 30, 2014

Ted Henning

Director of Product Education athenahealth

One of the most challenging aspects of developing learning programs
is managing the sheer volume of content generated on a daily basis. There are
eLearning modules, demos, simulations, videos, job aides, quick-start guides,
webinars, ILT decks, graphs, flowcharts, assessments, animations, podcasts, and
the source and media files to go along with each. The most frustrating aspect
of all this is the number of times developers are forced to reinvent the wheel
because, while the perfect content may already exist in one format it is
incompatible with content in another format.

In this session you will discuss how implementing a learning-content
management system (LCMS) can help address many of the content curation and
organizational issues facing learning-development teams today. Using
athenahealth as a case study, you’ll review the process they went through in
choosing a vendor, getting leadership buy-in, the ups and downs of
implementation, what custom work needed to be done, bringing over legacy
content, convincing IDs that learning another new tool would be worth it, what
worked as promised, and what didn’t.

In this session,
you will learn:

The challenges of trying to curate and
update tremendous amounts of content

The advantages of using an LCMS to
develop and manage learning content

How athenahealth implemented an LCMS
during the chaos of a major software release

How athenahealth plans to utilize the
power of the LCMS in the future

Lessons from an LCMS implementation

Audience:Novice to advanced designers, developers, project managers, and
managers who have experience as an instructional designer.

Technology
discussed in this session:Kenexa Premier LCMS.

Handouts

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