One Click Support

Overview

One Click Support is a program developed by LogMeIn. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The software installer includes 9 files and is usually about 11.03 MB (11,569,410 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 8. While about 89% of users of One Click Support come from the United States, it is also popular in United Kingdom.

Program details

URL: www.logmein.com

Installation folder: C:\Program Files\LogMeIn Rescue Calling Card\

Uninstaller: MsiExec.exe /I{A22B8513-EA8C-46A1-9735-F5BE971C368D}

(The Windows Installer is used for the installation, maintenance, and removal.)

Estimated size: 11.03 MB

Files installed by One Click Support

CallingCard.exe - LogMeIn Rescue Calling Card

ra64app.exe - LogMeIn Rescue GUI Launcher

rescue.dll - RemotelyAnywhere (RemotelyAnywhere DLL)

LMIRhook.000.dll - LogMeIn Rescue (LogMeIn Rescue Hook DLL)

rarcc.dll - LogMeIn Rescue RARCC DLL

RescueWinRTLib.dll - LogMeIn Rescue WinRT DLL

Unattended.exe

unlock.dll

unlock64.dll

Behaviors exhibited

Service

CallingCard.exe runs as a service named 'LogMeIn Rescue (a506fde7-4f7a-4fa4-af04-f37b0449deba)' (LMIRescue_a506fde7-4f7a-4fa4-af04-f37b0449deba).

Startup File (User Run)

CallingCard.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'LogMeInRescueCallingCard' and executes as "C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe".

Startup File (User Run Once)

CallingCard.exe is loaded once in the current user (HKCU) registry as a startup file name '226_10354972239988' which loads as "C:\users\user\appdata\Local\LOGMEI~1\LMIR0001.tmp_r.bat".

Startup File (All Users Run)

CallingCard.exe is loaded in the all users (HKLM) registry as a startup file name 'Allin1Convert Search Scope Monitor' which loads as "C:\Program Files2\ALLIN1~2\bar\1.bin\8hsrchmn.exe" /m=2 /w /h.

Windows Firewall Allowed Program

CallingCard.exe is added as a firewall exception for 'C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe'.

How do I remove One Click Support?

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