Tenant Complaints

Filing a Complaint
Tenants may file a complaint through the Department of Neighborhood and Economic Operations. The property owner will then be given a copy of the complaint along with 30 days to complete the necessary repairs unless conditions are determined to pose an imminent threat to the health, safety, and welfare of the tenant(s).
Hazardous Living Conditions
If any property is found not to have all utilities such as gas, water, or electric in working order or exhibits other conditions which may endanger the health, safety and welfare of the occupant, it will be declared unfit for human habitation and the tenant will be ordered to vacate the property until the hazardous condition(s) are eliminated.

Violation Penalties
If all violations are not completed within the time allotted, the entire property becomes subject to full inspection under Chapter 14 of the Code of Ordinances.

Contact Us

Jennifer Morris

Director of Neighborhood & Economic Operations

Ph: 517-788-4060
Ph: 517-788-4012

Jennifer Morris graduated from Michigan State University in 1992 with a Bachelor of Science in Urban Planning and in 2010 graduated from Walden University with a Masters of Public Administration. She has worked both for and as a consultant to a variety of municipalities in Michigan and in Florida in positions related to both of her degrees, most recently as the Brooklyn Village Manager.