We valueatmosphere

MultiChannel

MultiTasking

MultiLanguage

How can we help you? / Our services

Salesand customer acquisition

We offer a whole range of sales activities to acquire new customers and orders:

active telesales of products and services

acceptance of orders

lead generation

elevating databases’ profiles

Customerservice

We offer handling of contact with a customer and relieving the work of commercial and marketing departments:

handling of sales infoline

handling of service infoline

handling of excess calls

handling of e-mails

handling of complaints

Elevatingthe value of orders

We specialise in e-commerce industry — we generate additional sales and run customer services offices:

up-selling

cross-selling

post-sales services

Scheduling B2B and B2Ccommercial meetings

We identify potential customers and verify their readiness to purchase products and services.

Customerretention

We conduct sales campaigns and activities whose aim is to prolong a relationship with a customer:

handling of end-of-promo campaigns

customer reactivation

customer retention

Surveyingand informational campaigns

We conduct phone interviews in order to verify whether the services of our partners are followed and to inform about a new offer.

How do we work?

Determination of customer’s need

Campaign project

Team match-up

Project implementation

Effect analysis

Long-term relationship!

Mission

To build a modern Contact Centre that provides support and partnership in business development. To provide innovative services in the area of telemarketing and outsourcing, which create long-term relationships and allow for meeting the needs of our customers.

Vision

To provide services to foreign and national commercial partners on the basis of effective, scalable and flexible channels of business communication.