She revealed that motoring inspectors discovered that Mr
Liristis had artificially inflated his invoices by up to 60 per
cent.

"Specific examples of unacceptable behaviour included failure to
itemise invoices, deceptive invoicing involving overcharging,
undertaking work without authorisation, falsified job cards, and
not allowing customers to inspect damage prior to repair," she
said.

"In one instance, Mr Liristis allegedly refused to show a
customer her car before it was repaired, so that she was unable to
assess the extent of the damage, and the subsequent invoice was not
itemised."

She said the life ban imposed on Mr Liristis for his management
of T & M Holdings Group Pty Ltd, trading as Kingsgrove Car Care
Centre, showed the gravity of the offences he committed.

The Kingsgrove-based enterprise in Sydney's south had its
licence temporarily suspended in August pending an investigation by
the Motor Vehicle Repair Industry Authority (MVRIA) into five
serious consumer complaints.

Complaints related to work that was below trade standard,
failure to comply with an order from the Consumer, Trader and
Tenancy Tribunal, and dishonest or unfair behaviour.

The licensee has the right to seek a review of the decision in
the Administrative Decisions Tribunal.

A spokesman said the MVRIA received about 1800 complaints about
mechanics and repairers annually.