Product Tour

IdeaScale’s features and services support organizations at every stage of the innovation lifecycle.

Pre-Launch

IdeaScale allows organizations of all kinds to customize their innovation community to meet their own needs. Configure your community pre-launch to get the highest volume, best quality, and most relevant ideas aligned to your goals.

Strategic Planning

IdeaScale professionals provide comprehensive guidance as part of planning a successful innovation initiative.

IdeaScale Stages

Stages organize the innovation lifecycle into discrete phases with specific activities, which are customizable and empower any organization to achieve their goals.

SSO

Single Sign-On (SSO) allows users to access the IdeaScale community with the credentials of an existing company intranet.

Custom Content

All language, imagery, and architecture within an IdeaScale community is customizable. Admin teams can choose to edit themselves or with IdeaScale’s UX team.

Responsive

IdeaScale’s responsive design will render beautifully on any smartphone, tablet, or web browser.

Custom Fields

By including custom fields on ideas, profiles or campaigns, administrators can gather rich, campaign-specific data.

Email & Notification Tools

Email and announcements are powerful engagement tools and all notification preferences can be set by community admins at the outset of a campaign.

IDEA COLLECTION

Community members collaborate with one another as they suggest ideas while voting and commenting on the ideas of others. Integrations lower participation boundaries and make the experience more natural for all participants.

Idea Submission

Within IdeaScale, anyone can submit ideas and their supporting details to campaigns and challenges.

Idea Merge

During idea submission, the idea form uses predictive word search to consolidate similar ideas. Administrators can also merge like-ideas.

Gamification

Incentivize your community by distributing points and badges based on the participation of members.

Campaign Management

Professional moderation and management ensures the vitality of the community and that the client captures the greatest value from the ideas.

Voting and Commenting

The community discusses and votes on great ideas. The best ideas bubble up to the top.

Widgets

The innovation widget can to be added to any online experience (websites, intranet pages, ecommerce platforms, and more) so that members can participate in ideation from any digital environment.

Social Media Integration

Every community can integrate directly with social platforms so that ideas and activity can be shared.

Section 508 Compliance

IdeaScale is proudly Section 508 compliant in the three main areas of concern: privacy, security, and accessibility.

UGC Translation

IdeaScale allows for real-time, verifiable translation of all user-generated content in more than 30 languages.

IDEA REFINEMENT

The crowd provides ideas, but you need a team to build proposals and prototypes and, eventually, deliver innovative products and services. IdeaScale allows teams to form around an idea and for ideas to be assigned to the leader most able to research and manage an idea proposal.

Group Based Moderation

Administrators can assign capability or responsibility-based roles to specific community members and content with matching data will automatically be routed to those members.

Build Team

IdeaScale allows teams to form around promising ideas. Community members can be assigned or volunteer to bring ideas to life.

Smart Tagging

Users and moderators can publicly or privately tag ideas in order segment conversation and organize ideas

Process Management

Advisory services professionals can help define organizational processes and methods to help optimize innovation activities.

Attachment Upload

Users can submit file attachments as pitches directly to idea pages. These attachments render inline and can even expand to full-screen mode.

Workflow

Administrators can set automatic vote or comment thresholds to trigger notifications to members or route ideas to the next lifecycle stage.

Idea Ownership

Idea ownership allows community members to volunteer to research and implement ideas.

Search Ideas

Members can search, sort, and select ideas based on subject, status, associated tags, and more.

Build Proposal

Ideas can be developed by asking team members for custom criteria that helps leadership make informed decisions about which ideas are best.

IDEA REVIEW

The crowd provides numerous valuable ideas, but knowing which one to invest in is often a challenge. With IdeaScale’s back-end functionality, administrators are able to evaluate benefits, estimate potential costs, forecast future success with greater ease and deliver results with reliability.

ReviewScale

ReviewScale is a customizable decision matrix that allows administrators and moderators to identify the most valuable ideas in line with company objectives.

Assessment Tool

With the assessment tool, not only can community members vote ideas and comments up and down, but they can also evaluate that content across a number of different criteria

Innovation Services

Testing crowd insights and ideas is essential before they go to market. IdeaScale strategic services uses advanced methodology to target the best strategies and ideas.

Targeted Polling

Administrators can easily create a poll that presents to every member at login in order to gather valuable, question-specific data.

Advanced Reporting and Analytics

IMPLEMENTATION

Delivering on the selected ideas is the best way to build a sustainable innovation program. IdeaScale integrates with numerous in-house project management and delivery modules in order to track & socialize the progress of any idea.

SharePoint Integration

IdeaScale integrates with SharePoint in order to facilitate embedded collaboration processes.

Community Infographic

Exportable, shareable reports are available 24 hours a day from the crowd, including our popular infographic format which renders IdeaScale data in graphic, modular segments.

Long-Term Guidance

Program advisory, concept development, testing, and early prototyping can be stewarded through to success as part of the strategic services offering.