What we inspect

Quantities

On site, our inspectors check that the factory prepared the agreed-upon number of products. We verify various kinds of quantities:

total quantity ordered/produced,

quantity of products packed,

quantity of products not packed,

quantity of cartons packed,

quantity of cartons not packed.

Workmanship & appearance defects

We randomly choose a number of products (set by the AQL standard) and search for visible defects. We arrange these defects in 3 categories (critical, major or minor) and the number of defects in each category will tell you whether you should accept or refuse your order.> AQL standards

Measurements & tests

We check that the products’ sizes match those from your purchase order. According to the type of product, we will check its electrical power, its functions, its packaging strength, and anything specific to your product.

Products specifications

We check that all the specifications from your purchasing order match those of the manufactured products. We test the functions, the electric power and plug, the colours and the material.

Marking & labels

We check that all markings, printing and label match those specified from your purchase order.

Packing

We check that the packing from the factory matches your purchase order. Especially if you ordered flat packing or Mail Order Packing (MOP).

Custom Checkpoints

If you have specific needs and checkpoints, just let us know during the inspection preparation and we’ll easily add them into our process so that you get the inspection you need.

HD Pictures & videos

We provide HD pictures of the products and of all the defects. We also include videos of different locations in the factory.

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Phone Call

Preparation

Organisation

We schedule the inspection and coordinate the factory with our inspector

4

Inspection

Our inspector goes on site to control your products

5

Report

You receive a full report and recommendations from your Asiaction project manager

Frequently asked questions

What is a man-day?

Every inspection is performed by a number of persons over a number of days. Most inspections are made by one man within one day, that’s 1 man-day. However, it is possible that some inspections require more people and/or more time. For example, we could send 2 inspectors to perform an inspection within 1 day, that’s 2 man-day.

WHy do you check the Quantities?

In some cases, the manufacturer may forget or purposely produce different quantities in total or per model.

What is the AQL?

Unless specified otherwise, we do not inspect 100% of the production. We choose a number of products randomly, based on the AQL standard. All the inspections carried out by the Asiaction product inspection team follow the process defined by the international standard ISO 2859-1 (ANSI / ASQC Z1.4-2003).Learn more on AQL standards here

What product specifications do you check?

We check the product specifications that you agreed on with the factory. We also check the industry specifications.Products can be of the wrong color, the wrong material, the wrong dimensions.

What are considered defects?

Defects are the result of a bad workmanship, a bad production process. They can be scratches, broken parts or bad finishing. Defects are also the result of tests that inspector operate to check the general requirements for a specific kind of product. For example, the loading capacity of a chair or the painting resistance. Defects can also appear from the special tests you asks us to conduct.

Why do you inspect the packing & marking?

As packing can be a specific requirement of yours, it is also an important aspect of safety of the product. During shipping, especially when using courrier, weak cartons and inappropriate packing will not protect the goods. Goods can be damaged before reaching the final consumer.Marking is about checking logos, product labels and stickers. Not only aesthetics, marking is often required by national regulations.

Our advantages

Customised Assistance

An Asiaction expert assists and follows you throughout the whole operation: from the preparation and setting up of the inspection, through the monitoring and until the delivery of the report that includes our recommendations.

Full report & alerts

You receive a full report with videos and HD photos within 24 hours after the inspection. If our inspector finds critical and urgent problems during the inspection, we will contact you immediately to keep you informed.

Asiaction Dashboard

We offer a complete dashboard to follow all your operations. You can connect to it 24/7 and from anywhere in the world. Download all your documents. Check any order status. Place your next orders online. Read More