Rich Messaging

Create and Send Rich Multimedia Experiences by RCS or Messaging Apps

Say Hello To Rich Business Messaging

Millions of businesses rely on SMS to communicate and engage with customers and staff; verification codes, PIN and password reminders, banking card fraud alerts and marketing messages are examples. SMS has always been great, but it is text only with character limitations.

RCS (Rich Communication Services) brings SMS into the modern smartphone age with branding, rich media, interactivity, chatbots and analytics. With RCS, businesses can bring fully immersive and interactive branded experiences, right to the default messaging app.

RCS business messaging is what SMS should be in this age of highly interactive, rich media messaging apps like Facebook Messenger, WhatsApp and iMessage. The beauty is that you don't have to download an app or log-in to anything.

What Is RCS - Rich Communications Service?

Rich Communication Services (RCS), like the short message service (SMS), is a communication protocol between mobile phones and mobile networks. Unlike SMS, which is text based and character restricted, RCS offers all the rich functionality you expect in messenger apps like WhatsApp and Facebook Messenger yet using your phone’s native messaging app (what you use for SMS). So without having to sign up to a social network or download an app you will have the ability to send and receive full multimedia content; hi-res photos, videos, audio messages plus lots of other features and actions like mapping directions, location sharing, typing indicators, group chat, all via your existing phone number.

What RCS Means To Businesses

The potential for RCS to enhance and positively transform your business for greater success and growth is virtually unlimited.

With the same reach and cut-through as SMS (consider that five billion people worldwide use SMS; in excess of 90% of texts are opened promptly and 98% are actually read), RCS business messaging offers a brand-new level of B2C and B2B engagement.

The RCS business messaging standard brings sophisticated, app-like functionality straight to SMS inboxes, without any additional software. Market research has demonstrated that most consumers prefer to use RCS action buttons over keyword-based, typed responses.

Thanks to chatbot automation and two-way intelligent RCS systems, your business can communicate with consumers in the moments that matter in a way that's meaningful.