Maintenance

Our ISO13485-certified multi-vendor maintenance service is designed to improve equipment performance and optimise costs. Whether a whole portfolio or individual assets we offer expert technical support across all diagnostic imaging, endoscopic and biomed equipment.

Service Overview

We offer industry-leading maintenance and repair services across all healthcare assets in Radiology, Cardiology, Endoscopy and Biomed – from individual assets to whole-portfolios.

Key features of our ISO13485- and ISO9001-accredited service includes:

Equipment uptime in excess of 99% meaning up to three additional days of usability per asset compared to standard manufacturer uptimes

Four second average pick-up time at the Customer Service Centre

One hour engineer response times

Single point-of-contact so clinical staff can maintain focus on patient care

Real-time, web-portal access to your inventories and their repair status

Biomed

Cardiology

Endoscopy

Radiology

How to buy our services

We feature on a number of UK NHS Frameworks, including NHS Supply Chain, having been appointed onto each after a rigorous OJEU procurement process. Where services are below the OJEU threshold e.g. individual maintenance contracts these can be procured directly from us.

Last year Althea attended a host of medical conferences in the UK and overseas. These included technology events such as...

https://www.althea-group.com/uk/wp-content/uploads/2019/01/IMG_0642.jpg28903286bigbrandideas/uk/wp-content/uploads/2017/11/althealogo-nobottom-300x224.jpgbigbrandideas2019-01-16 17:41:332019-01-16 17:41:33Althea out and about