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The Botanico for me is one of my favourite hotels it is the epitome of high quality, rest and relaxation - unfortunately on this occasion it was severely lacking.
The good points - Jose Luis, Pedro, Tania and Marie Cruz in the bar were excellent - attentive service with a smile and hard working - they are a real asset...

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1Thank dorsetanubis

Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest,
we sincerely appreciate our guests feedback and therefore thank you for sharing your experience on TA. We are conscient that you had already shared some of the thoughts mentioned on your review with our PR when you checked out. It would however have been of great help to hear all the points from you personally, in order to...

A grand hotel with manicured gardens, a classy spa, great breakfast buffet and friendly staff, always ready for a quick chat. The clientele tend to the senior end of the spectrum, the hotel is clean, comfortable and well appointed. The oriental spa is attractively themed, although on cool November afternoons, the indoor pool could have been a touch warmer. You'd...

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Thank StephenfromNorwich

Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest,
Thanks you for choosing our hotel for your holiday at Tenerife and for the time spent to share your review.
We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In addition, we are glad to know that you appreciated our restaurants and facilities, created for...

We had a one week's vacation with my husband, with high expectations. This hotel is very expensive. The over all impression was that the rooms don't represent the standard of 5 stars. We changed our room once and got a little better view facing to the see. However the bathroom had a funny smell of damp, and the temperature of...

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Thank 57juliah

Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear 57juliah,
Thank you for taking the time to leave your comments and opinions about your stay in our hotel. The majority of our clients who choose to stay with us for a relaxing break leave very positive feedback, and for this reason we are sorry to hear that your expectations were not met on this occasion.
About the rooms,...

Just returned from this hotel which never fails to deliver on service -cleanliness and all round exceptional vacation must haves . fourth visit here in two years . I like the knowledge that it is always there when i need to recharge my batteries . Also really good for solo travellers . Even when fully booked -it feels spacious and...

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1Thank Susan B

Hotel B, Community Manager at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Mrs. Susan B.,
Thank you for your kind review. We sincerely value our guests and pride ourselves on authentic hospitality, aiming to provide a special experience for each and every visitor, we are glad to hear that this was your case.
We are pleased to know that you have enjoyed our facilities and the special service of our team....

The greeting starts the feel good factor, welcome drink, parking your car, showing you how everything works in your room. The bedrooms have a seperate door to the hall which shields noise, comfy beds, plenty of space, lovely balcony overlooking pool, great for reading. The only minor disappointment is lack of grip in bath for showering, but otherwise very traditional...

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1Thank alexBath

Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Mr. AlexBath,
Thank you very much for choice The Botánico Hotel as you place for holidays, It was a huge pleasure to have you both and your "Relaxing spa hotel" is our satisfaction.
We are looking forward to welcoming you back on your second visit to Tenerife.
Yours faithfully,
Gustavo Escobar
Hotel Manager

We stayed at this excellent hotel in late September - it was my third time and the second time we had taken my mother with us as she enjoyed it so much last year. As most people have said the breakfast is amazing and to make it even better this year they had a chocolate fountain 😀. We had a...

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1Thank Louise S

Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Mrs. Louise S,
It is such a pleasure to read your highly complimentary review. Thank you for taking the time to share your experience with other TripAdvisor users.
We are delighted to read of what a lovely stay you enjoyed and have taken enormous pride in sharing your compliments with our team.
We look forward to welcoming you back...

I came her to celebrate my 40th Birthday and it's something I will remember forever. Beautiful hotel, amazing spa, I have never been so relaxed. The hotel put a cake and cava and balloons in my room for my birthday. I had a spa day and the massages were out of this world. I can't wait to come here again.

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1Thank catrinkycath

Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest,
Thank you very much for choice The Botánico Hotel as you place for holidays, It was a huge pleasure to have you both and your "Pure Perfection" is our satisfaction.
We are very glad to know you had with us a very special birthday.
We are looking forward to welcoming you back on your next visit to Tenerife....

We booked a 10 night stay here on the spur of the moment for a late October/early November holiday. From the moment I walked in I knew we had chosen well. As per all the other good reviews on here, we were greeted with a drink, made to fell really very welcome and things just got better from there.
The...

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1Thank Chris T

Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Mrs. Chris T,
It is such a pleasure to read your highly complimentary review. Thank you for taking the time to share your experience with other TripAdvisor users.
We are delighted to read of what a lovely stay you enjoyed and have taken enormous pride in sharing your compliments with our team about your "breakfast is the best Ive...

Having never been to Tenerife before we wanted to find somewhere away from the the main tourist area in the south. We found the Hotel Botanico on the web and friends who have visited some 15 times already confirmed that it is the best hotel ever...so we booked and just loved every minute of our 6 day stay. From the...

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2Thank Janet W

Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Mrs. Janet,
Thank you very much for choice The Botánico Hotel as you place for holidays, It was a huge pleasure to have you both and your 5 points review is our satisfaction.
We are looking forward to welcoming you back on your second visit to Tenerife.
Yours faithfully,
Gustavo Escobar
Hotel Manager

My wife and I stayed at the Botanico the two last weeks of October (2016). It was the 9th time we went to Puerto de la Cruz and October was an excellent choice, much sunshine and agreeable temperature. We had booked an ambassador suite (216) which faced north including splendid views of the town and the Atlantic. The balcony did...

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1Thank thauken

Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest,
Thank you for choosing Hotel Botánico & The oriental Spa garden for your holiday and for the time taken to let us know about your recent experience through TripAdvisor.
It is always wonderful to read such positive feedback, which serves as a great motivator to our team. It shows them that their passion and efforts to provide exceptional...

Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights

Free High Speed Internet ( WiFi )

Pool

Room Service

Restaurant

Fitness Center with Gym / Workout Room

Free Parking

Bar/Lounge

Spa

Free Breakfast

GreenLeadersSilver level

About the property

Wheelchair access

Things to do

Pool

Restaurant

Fitness Center with Gym / Workout Room

Bar/Lounge

Spa

Hot Tub

Tennis Court

Room types

Suites

Non-Smoking Rooms

Family Rooms

In your room

Minibar

Internet

Free Internet

Free High Speed Internet ( WiFi )

Services

Room Service

Free Parking

Business Center with Internet Access

Children Activities (Kid / Family Friendly)

Shuttle Bus Service

Free Breakfast

Airport Transportation

Dry Cleaning

Meeting Rooms

Laundry Service

Concierge

Banquet Room

Multilingual Staff

Conference Facilities

Babysitting

Official Description (provided by the hotel)

Our hotel and spa, located in Puerto de la Cruz in Tenerife, is one of the most prestigious 5 star luxury hotels in the Canary Islands. Being the only official 5 star hotel “Gran Lujo”, we offer an elegant and tranquil atmosphere. In 1998 Hotel Botanico was the first hotel in the Canaries that became a member of the luxury hotel group "The Leading Hotels of The World". Classical in style, there is a timeless grace throughout our hotel, which we carefully maintain through ongoing investment programmes. We offer a variety of luxury accommodation combined with high-class restaurants and leisure facilities, including the award-winning Oriental Spa Garden for total relaxation. Enjoy from your room or suite the extraordinary views of the Atlantic or the Orotava Valley and Mount Teide. Experience the warm culture in this authentic part of Tenerife, combined with one of the most privileged climates in the world. Immerse yourself in the incredible nature, play a round of golf or just relax on the spectacular volcanic beaches....more less

TripAdvisor is proud to partner with Booking.com, Travelocity, DerbySoft Ltd Shanghai HQ, Hotels.com, Expedia, Priceline and Odigeo so you can book your Hotel Botanico & The Oriental Spa Garden reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:

Hotel Botanico And The Oriental Spa Garden

Botanico Hotel

Hotel Botanico Tenerife

Hotel Botanico & The Oriental Spa Garden Tenerife/Puerto De La Cruz

Hotel Style:

#1 Spa Hotel in Puerto de la Cruz

#1 Family Hotel in Puerto de la Cruz

#1 Romantic Hotel in Puerto de la Cruz

#2 Green Hotel in Puerto de la Cruz

#2 Luxury Hotel in Puerto de la Cruz

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