In order to improve the capabilities and effectiveness of ETSU supervisors, the offices of Human Resources, Equity and Diversity, University Counsel, and Payroll are sponsoring a Supervisor Certificate Program. The classes (listed below) will be offered during work hours at no cost to the employee or the department. Participants may voluntarily attend the classes with supervisor approval, or they may be directed by their supervisory chain. Employees are also encouraged to take individual classes as needed without participating in the certification program.

Upon completion of all classes, participants will receive a Certificate of Completion - Supervisor Development Program. Upon certification, employees must complete the Supervisor Refresher class annually to maintain their certification. Classes will be offered each semester. For Equity and Diversity classes (Class 10, 11, 12), one must only be current in completion of initial or refresher training to achieve certification.

Certificates of completion will be placed in the employee’s official personnel file so it will be available for consideration in hiring or promotion actions within the university.

The supervisor development program consists of the following classes: (click on each title for a course description)

Class 01: Supervisor Survival Skills. This requirement can be completed either in the classroom (9 hours) or by completing 7 hours of online training, ora combination of classroom and online training as follows: