Hacked account issue.

hi to all, i would like to post my problem here, since the support button on website works awesome (not)!
i posted my ticket/problem on:

1 message by you on sat, 7th mar 2015 23:45 ; and i was saying here how my armour and adena disapeared after i couldnt log into my account, was getting disconnected over and over again. i got left with
3.156.369 adena and no armour. but **** happens and i was thinking some gm will take a look at this problem.
but the fun part starts now... when after allmost 20 days i get a response:

2 message by our staff on wed, 25th mar 2015 15:19

dear user,

this interface allows you to play 50 cards in one click. the game itself is random, but the bonus card that appeared after you clicked indicates that you have received a bonus reward with one or more of your 50 tarot cards.

regards,
gm pazak

wt* has tarrot cards to do with my lost items ?
so i guess that i get a bonus that i didnt asked for and that bonus was loosing my items ?:d