Pay Per Head

Pay Per Head is one of the larger players in the industry and is one of the original per head software solutions. On the plus side, they offer both DGS and ASI software platforms to choose from and have English speaking 24x7x365 customer service. They also offer a unique tiered pricing plan that ranges from $5 per head to $20 per head (plus revenue share on casino losses). A small agent starting out may be able to get away with the $5 offering, but more seasoned agents with larger books will need the premium $20 service with fully customizable profiles and live in-game wagering to keep their business running smoothly.

Software Features

Pay Per Head is unique in that they allow you to choose from DGS or ASI as your software platform. Most per head shops only provide one or the other as an option, with most going with DGS. Either software system provides over 80 sports leagues and 70 different horse tracks for your players to bet on. The administrative systems include a similar number and type of reports. Since the data is all the same, choosing which platform will depend on your personal preference for interacting with the reports.

Casino software is also available for an additional cost; the virtual casino product is available for 5% of weekly losses, and their live dealer casino is 20% of weekly losses.

Since Pay Per Head offers a tiered pricing system, the software features vary depending on the plan you are paying for:

Basic Plan: $5 per head

Sportsbook

Racebook

Mobile Wagering

Full Agent Reporting

Mobile Reporting

No Minimums

Live In-Game Wagering (+$3 per head)

Phone in Wagering (+$3 per head)

Free Casino (+5-20% of losses)

Custom Profiles

Custom Skin

Standard Plan: $10 per head

Sportsbook

Racebook

Mobile Wagering

Full Agent Reporting

Mobile Reporting

Custom Pre-set Profiles

No Minimums

Live In-Game Wagering (+$3 per head)

Phone in Wagering (+$3 per head)

Free Casino (+5-20% of losses)

Custom Skin

Premium Plan: $20 per head

Sportsbook

Racebook

Mobile Wagering

Full Agent Reporting

Mobile Reporting

Custom Profiles

Live In-Game Wagering

Phone in Wagering

Casino (+5-20% of losses)

Custom Skin

No Minimums

Profile Customization

The ability to customize profiles for you players depends on which pricing plan you opt to use. No customization is available at the $5 tier. At the $10 tier, you can pick from pre-set profiles; 10 parlay profiles, 20 teaser profiles, 12 horse profiles and 3 casino profiles. For agents who require fully customizable profile options, the $20 premium plan is what you want to work from.

Customer Service

Pay Per Head has multiple contact options including email, phone and live chat. They have American style English speaking reps who seem both knowledgeable and helpful. Customer service hours are 24x7x365 so agents will be able to contact their support staff anytime they need. We do find that reps are a little more knowledgeable during core business hours, but when you need a profile updated or question answered in the middle of the night, there is someone there to help.

Pricing Structure

Pay Per Head offers a tiered pricing structure, with basic, standard and premium service levels. The basic offering starts at $5 per head and is meant for the self-serve agent who doesn’t want more than online or mobile access to the software or premium features like in-game live betting and customizable profiles. The standard offering starts at $10 per head and provides several pre-set profiles for agents to choose from in customizing their account. The premium offering starts at $20 per head and provides fully customizable player profiles and live in-game wagering for players.