Dedicated Computing - August 2013 All Company Meeting

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Transcript of Dedicated Computing - August 2013 All Company Meeting

Action steps:Make the Recap with DonDevelop agenda for April 30Facilitate live event (prezi, Q/A)Follow-upOriginal notesCONNECTED.SECURE.COMPLETE.2013Achieve Cash Flow and Earnings PlanPRIORITIESPosition our Company as a high value solutions provider in our chosen marketsVALUESEnjoy the JourneySTRATEGYStay Above the LineFirst Things First – It’s all about CUSTOMER SERVICECollaborate as a TeamPlan the Work & Work the PlanMake a DifferenceStep It Up1POWERPOINTSORIGINAL SKETCHES2012CRITICAL QUESTIONS3Tell me and I hear you - 2011-2012- Benjamin FranklinEstablish a Leadership position in our chosen marketsVISIONConnected. Secure. Complete.GOALSNarrow offerings in broad markets, Broad offering in narrow marketsSell products to enable services – “Solutions Business”765432Be a Thought leader and Innovation Partner in our Chosen MarketsConsistent / Predictable Financial PerformanceSatisfy ourSatisfy ourBuild Product Management ProcessesBuild a “cool” technical cultureContinuous Process improvement (Culture of Quality)Identify and Penetrate 2-3 “hot” marketsFinish the integration and positioning of DC and TCSBuild a reliable Revenue Generation ProcessHow do we attract and retain talent?how would you define your purpose or your team's purpose?how would you define our purpose as one company?what about the company are you most proud of?what else can we do to increase our pride in working at the company?what do you need to be more successful?what would take you beyond the limits of today?what could make our company more visible?what can you bring back from the community to improve the company?Involve me and I learn - 2013 and beyondTeach me and I listen - 2012-2013ONE COMPANYR & DMarketing & Product PlanningBusiness DevelopmentCONTRACTSCUSTOMER SERVICEENTERPRISE SOLUTIONSMANAGED SERVICESSERVER SOLUTIONSSHARED SERVICESLEGALPMOHRITFINANCEQUALITYCOMPLIANCEISC - PROVEN SOLUTIONSDEMAND GENERATION"DELIVER CONTRACTS"CustomersInternalCustomersExternalCELEBRATION3 minute video of posters - graffitiReview agendaReview of 'memory lane': Projects we achievedCelebration of achievementsConcepts of learning organizationCommunication plan going forwardNew methods of collaborationExperiment: Let's do it!Language, speed, clarityD2.0 celebration event--tschochkies[MARCOMM TEAM 1 company logo]LEADERSHIPNICHE MARKETSSOLUTIONSGoal #2 - Satisfy our Internal CustomersCompany Goal #3 – Consistent Financial Performance/ProfitabilityGoal #1 – Satisfy our External CustomersGoal #1 – Satisfy our External CustomersCompany Goal #2 - Satisfy our Internal CustomersDAR Team, WaukeshaMike GribbleData Center Manager, MCWSteve HawleySustaining Engineering, WaukeshaAndy JawDesign Engineering, WaukeshaAaron BaskaAccount Coordinator, AppletonNicole ClausingDon SchlidtCEOD2.0 GraduationBREAK INTO SMALL GROUPS(WHO IS NEAR YOU?)1TAKE TURNS SPEAKING, ONE AT A TIME!2WHAT DOES CONNECTED MEAN TO YOU?Together, we will tackle TWO TOPICS.VISIONTALENTPROCESS:WHAT DOES SECURE MEAN TO YOU?WHAT DOES COMPLETE MEAN TO YOU?WAUKESHA3 minutes3 minutes3 minutes5 minutescommunicateteamworkromancein syncin touchrespectin tuneIn Synccommunicationsame pageteam understandingteam effortbelongingExtension of the customerWorking as a teamCentralized communicationUnitedCommon goalSupportedRelationshipsAccessEnvironmentBonded and system to systemCommunicate quickly, effectively at moments noticeInternet accessGood communication, similar goalsBeing in the loop, having all pertinent informationWorking as team, supporting everyoneEveryone works as a teamConnected to customerFeel part of wholeLike you careFamilyAll for oneInteractingMeetings, one on ones, email, Prezi, Yammer, Jabber, txting, SharePoint1. SynchronizedLive/Instantsafe controlledreliablepredictablehaving a job2. Trusted3. Successfulconfidencebeing able to sleep at nightconfidentprotectedcontrolNo post-it notes with passwords on laptopsProviding good service with our customersBuild their trust in usStaying connected with themEncryptionLock down, protected, secure, bulletpproofTeddybearTrust, revenue,Success, reliability, safe access to infoConfidenceSafe, Confident, not easy to steal, stable, trustedProtected, safe, comfortableSafe, protected, confidential, limited access, trustvirus protectioncontinuity planningTrustworthy, protected,Compliant, Safe, profitable, identity management - role based access, encrypted, policy - tools and customer buyinwebsense, winmagic, mdmend to endaccurateless competitioneverything you needcost effective / innovativeno loose endsholisticimplemented and accomplishedget 'er done!over, donethorough, end to end, entiretybeginning to end, not missing a thingsolid, whole, solved, solution, totalfinished not stagnantFinishedsuccessful100%operationalfunctionalmeeting customer needsaddresses all aspects comprehensivemeeting metrics/measuresPerfection - requiring no other changeslockedtrustedprotected entrustedhttpslimitedencapsulatedencryptedblanketcontracthappy customer4.7 plus for customer saton time on budgetsatsisfactionreferralswholeretirementfinalfinishedready to gofull packagecomprehensiveall-inclusivePay raises more frequentMoneyInvesting in peopleRaises and the good working environmentCompensation, training and developmentMore advertisingJob fair - event idea Challenging workFinancial incentivesJob securityRecognition, respectReferral systemJob security related to financial performanceRetain to attractCompetitive compensation/benefitsRespect and appreciationFun work environmentdevelop relationshipswork/life balancelistenhandcuffsComfortable workplaceInternal growth opportunityMore innovation and R&D More cool techStrong leadershipSupport common senseHave more funFlex ftimeResults orientedAdapt to curent GENConsistency in leadershipInnovative, flexible, growthCompetitive compensationimprove compensationemployee development (training)Career Pathsaccess to techgroup activities/outingsworkgroupschallenging and interesting workCompensationAcquiringretainingpatienceintelligencetrainingdonesuccessfulall-encompassingtotalaccomplishedsolutionTom BohnAs onerelationshipsexternal and internalteamworktalks to one anotherseparate buildings are connectednever being able to disconnectconnected with the strategycross functional learningcollaborativetrustbeing in touchcollaborative well as team cohesivenessworking as onereadily available accessrun business day to dayintegratedconnecting tech meaningfullycloudcommunications - all same pageDataReliable, dependableSafe and controlSafe Stable StrongSafe, havig a job tomorrowstrong salesprotectedcustomer trustnot loosetied downsecurity, internal / external trustdata is safebuilding securityrisk mitigationretain:foosball tablesprofit sharing by hitting goalsextra vacationpromotion opportunitiescareer growthpersonal growthfamily atmospherepositive work environmentwant to come to workcare about their workcontinuous educationrecognitionCONNECTED. SECURE. COMPLETE.HOW DO WE ATTRACT AND RETAIN TALENT?encompassing system, wholecomplete as one companytotal solution for customersaccomplished--we're donefinished, umbrella, paidteamwork, career path, there before you need itvalue add solutionsend to endtotal packagebundledall inclusivecelebrationparty timegoals achievedCareer advancementChallenges as motivationsKeeping it interestingBeer at every company meetingreputationBenefits / payEducationRetaining: Proper training and the time for itDrive sense of ownershipExtra curricular activitiesOpportunity for advancementInclude people in decisionsNo micromanagementInvest in trainingAccess to new techpraise and recognitionoffer free stuffStand behind associatesSolid recruitingClear vision - connect personal to company visionPlace people in positions that use strengthsAutonomyattract...networkinghead hunterssocial mediaword of mouthgood reputationhigh visibilityjob faircollege recruitinginternslook more high techbe coolermore hipmore advertisingCLUSTERING IN PROGRESSCLUSTERING IN PROGRESSCONNECTED. SECURE. COMPLETE.HOW DO WE ATTRACT AND RETAIN TALENT?BEAVER DAMHOW DO WE ATTRACT AND RETAIN TALENT?APPLETONCONNECTED. SECURE. COMPLETE.HOW DO WE ATTRACT AND RETAIN TALENT?MCWCONNECTED. SECURE. COMPLETE.HOW DO WE ATTRACT AND RETAIN TALENT?WAUWATOSACONNECTED. SECURE. COMPLETE.seminars/conferencestrade fairspurchase discountscompany GTR for tripsfood fridays30 hour work weekslike mindedlistenlinked objectsunderstandingcollaborationsignaling on the D channel10 G Ethernetwin together/lose togetherif we don't hang together, don't drink togetherconnect with customer suppliersnetworkbeing on the same pagefacebooknot forgetting your password on YammerRYANCORYBRADTARATIM DPAUL WAARON Rogers Ryan BraunJUDESTEVEN MARCRANDYALMIKE TIMTANYAERICJIMGLORIANICOLEJAYMETONYMIKE SHAEPAULteaching and learningmentoring job shadowing retentionnun chuck skillsSkill certsguardedthreat mitigationprivacyclarityGlocksatisfiedJerry McguireNo DoubtPerfectzero re-dostotalfree cheese - fondue Fridays!Alcoholexciting workcontinued edcompetitive payflex hoursmargarita Fridaysdemonstrated successwinning teammaintain interestfun environmentculture trumps energyBeer Fridaysmarket leaderclear communicationInvest in people and technologyCool Tech cultureCustomer: 15Results and Recognition: 10-15Update: 10 minutesFollowup from Last QuarterTrademark on Connected Secure CompleteRetention actions - what you said, here's what we did - communication, culture, alcohol, performance management, educationMarketing Changes - more focus on the businessStrategically repositioning Dedicated and Tushaus. What does that mean? Leadership: Where we sit, Niche: What we're leading, Solutions: What we're delivering with leadership into those nichesWhat is thinking differently like?Other achievements: Equity programReestablishing brandingLaunch party - realization of strategy in videoUpdates to websiteWhat from last month turned into somethingCollaboration: 20 minutesLeadership - focus on the topic "I've heard the interpretation of leadership as 'we're telling customers what to do' or 'general purpose box that anyone can use' or 'have you heard this statement that is theopposite of what leadership is' - so let's revisit what it means to youLeadership is linked to cultureDrives the businessWhat's the spot like from which the leader drives?How does it feel to work in a market leading company?Looking around the corners - we can see the things that our csutomers might not see in the futurethis one applies mostly to Dedicated, waiting for one from Tushaus.ENTERPRISE vs TECHNICALall the detailsLEADERSHIPNICHESOLUTIONSQuality is being discussed across both companiesSingle sheet of paper showing our progressGet both single sheets to green on quality"Where are we going Don?"

QUALITYEnterpriseTechnicalProfessional ServiceCore Platform Product QualityBREAK INTO SMALL GROUPS(WHO IS NEAR YOU?)1TAKE TURNS SPEAKING, ONE AT A TIME!2Together, we will tackle TWO TOPICS.PROCESS:WAUKESHAAPPLETONMCWWAUWATOSACommunicationCultureCompensationEducationHEALTHCAREINDUSTRIAL / SECURITYMILITARYITOIL & GASWhat does leadership look like for us?COLLABORATION ACTIVITY RESULTSfrom April All CompanyDon SchlidtCEO5 Year Service Awards10 Year Service Awards15 Year Service Awards20 Year Service AwardsAgenda1. Customer Presentation - GE Healthcare2. Service Awards and Associate Recognition3. Strategy Update and Collaboration Activity 4. Wrap-UpAll Company MeetingAugust 1, 2013Fran Hannon Supplier Quality ManagerGE HealthcareStrategy Update and Collaboration ActivityService Awards and RecognitionCustomer loyaltyPrice leaderRevenueBrand recognitionProfitabilityProactivityInnovationStrongest customer baseTarget for competitorsReputationHigh value / high qualityLegen … (wait for it) dary!Competitor emulationWhat does being a “leader” in a market mean to you?Given all of the markets where our products and services might be used, where do you think we should focus? 5 minutesForm a groupTake turns speakingTake notesBring notes forwardGrow products and services-Compete with ourselvesNew uses for existing products-Healthcare-Education-Security Controls-HIPAA Controls-Other Markets: Private, Higher Ed Institutions – St. Norbert’s, Marquette, Carroll, ITT, Herzing, Gateway, WCTC, Blackhawk Technical College, Wheaton Franciscan, ATM, ShopKo & CVS stand alone clinics, Being "go-to" supplierBeing the company others look toDoing things first before the rest of the marketBeing a server to our customer needsAhead of the curveConsistencyUnderstanding marketEducating the marketSetting direction/forward thinkingImproving the marketDevelop product before customer needs oneAnticipate needsControl over marketDeveloping industry standardsCreating best practicesBeing benchmarkedExecution - you do at you seeCollegeComing up with new thingsGood listenerInnovativeUnderstanding needsAdaptableAgileTotal package- quality drivenStyleBeing AWESOMEUniqueResponsiveContinuous ImprovementCustomer focusKicking butt/chewing cum/taking names

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Access code: 499 372 041be an innovatortrusted/respectedahead of the curve (roadmaps)well knownfearedconfidentfirstbestoffering solutiosn no else doessynergyhaving the answersinnovativebeing able to provide the answerto relay the answeraheadsubject matter expertrecognizing problemssolution finderbe like mikepractice what you preachbeing a trendsetterlead by examplekeeping and knowing good talenttalking responsiblilitypatientsucceeding expecationsbossbuilidng a quality productaaron rodgers likeability to adapt to changesnot like jay cutlerdedicated serviceLeading to successInnovatorKnow your market wellPositive brand recognitionStrategy of solutions for the customerStrong executionPositive attitudeMentorship“Killer App” – solutionsopen door policysomeone every one wants to bewilling to changeunderstanding customer needsproof of success

specialized knowledgemore businessmost experiencedcharacter and reputationtrend settingstabilityclear directionability to inspire the best in those who follow youteacheranticipating need of customerknowing where you are goingknowledge basemoving fowardgetting the contractproactivecontinuous improvementexceptional performanceinnovativereliabilitymost experiencedunderstanding customer wants and needsquality firstno mistakesfirst choicemore beer than competitiondo what say going to dodo what you say you are going to docollaborative

Being an innovatorConfidenceHaving followersBrand RecognitionCreating a MarketSetting a good exampleTaking chances try new thingsPremptive solutionsOne step ahead of competitorsMore worried about product than statusForesidghtNot taking crap

Other organizations look to YOU for trendsCredible and trustworthyCustomers seek you out for solutionsThought leadershipSpeed to marketInnovative while providing consistent serviceStrong customer baserecognized valueCreative solutionsHigh QualityBuy every associate a video cardBeing the best at what you know Sets the benchmark that everyone tries to achieveYour name defines the productSetting standard in the marketRevenue leader in the marketMilitary, uniform, authorityExperienceDirectionVariety of customer can use for their purposeBrand nameSuccessful, making things happenTop of the lineCustomer serviceFront runnerFront of the line