SafeMart Review

OVERALL RATING:5

SafeMart offers access to a wide variety of home security equipment and affordable monitoring plans. With relatively short contracts and easy relocation options, SafeMart may be the right choice if you want to avoid long-term home security commitments.

THE GOOD

Simple and easy relocation:

With a SafeMart system, you can pack up, move, and reinstall your equipment at your leisure without any additional fees. This is possible since SafeMart provides DIY home security systems that don't require the assistance of a professional technician. Meanwhile, some other top home security systems make it difficult to move your system or even charge a fee, which is one less thing you want to think about when you're moving.

Comprehensive home automation:

With SafeMart's home automation system, you can select from a variety of door locks, thermostats, light dimmers, and even smart plugs, which look like typical power outlets but are designed to be incorporated into SafeMart's smart system. The majority of these devices utilize Z-Wave technology, enabling you to seamlessly connect all your devices wirelessly. SafeMart also offers a low-price guarantee, matching any competitor's online prices.

Products available from multiple manufacturers:

While other home security companies only offer equipment from one manufacturer, SafeMart gives you access to equipment from several different providers including Honeywell, General Electric, Visonic, and others. Providing access to so many manufacturers increases the probability of you finding the type of home security equipment most appropriate for your circumstances.

Relatively short and affordable contracts:

SafeMart monitoring contracts last one to two years and, following industry standard, they automatically renew unless you follow cancelling protocol. The vast majority of top home security systems require contracts that average roughly three years, with some extending to as many as five. SafeMart offers five home security packages ranging from $9.95 to $49.95. If you're looking for a basic home security option, you won't find a price lower than $9.95 per month.

LiveWatch Alarm Monitoring:

LiveWatch is the online portal to your home security system. Through LiveWatch Premium Control and the high-end Complete 2.0 Alarm Monitoring package, you're able to control your lights, locks, video, or any other aspect of your home automation system from your laptop or other mobile device. For those interested in a smart home experience, SafeMart's automation equipment and LiveWatch can make that dream a reality.

Helpful online chat:

For those times when you need to troubleshoot a quick problem, being able to jump online and chat with a support representative is an efficient way to find a solution. Many home security companies display online chat features, but some are just used as a way for salespeople to talk you into scheduling an appointment. The support representative we interacted with on the SafeMart website was smart and helpful and directly answered questions instead of forcing a sale.

THE BAD

Incomplete equipment selection online tool:

SafeMart provides Monitoring Advisor, which is a tool on the SafeMart website that asks a series of questions to better understand your security needs. Unfortunately, instead of ending with recommendations on which home security products you should purchase, you're prompted to provide your contact information and wait for a SafeMart representative to contact you.

Subpar website:

Because SafeMart offers products from so many manufacturers, their website, at times, feels more like an outdated retail website instead of the company you're trusting to protect your home and family. This may not seem like a big deal, but when you're making an important purchase like a home security system, conducting upfront research can help ensure you end up with the right equipment and pricing package, and the SafeMart website could do better at facilitating this process.

THE DETAILS

Details

Contract Length

1 year

Equipment Manufacturer

GE, Interlogix

Monthly Monitoring Fee

$9.95 - $49.95

Total Installation Cost

$0

FEATURES

Title

Home Automation

Adjust Temperature You can adjust the temperature of your house remotely.

Appliance Control You can remotely turn small appliances on or off using a smartphone or Internet connection.

Arm/Disarm You can arm and disarm the security system remotely.

Change Access Codes You can change system access codes for different people who may have to enter your home.

Electronic Door Locks The company offers electronic door locks that can communicate wirelessly so you are able to lock and unlock your doors from anywhere.

Event-Triggered Automation You can set your lights to react to alarm sensors or other events.

History Log You can view a logged history of events that have taken place over a specified time period.

Home Alerts You can automatically receive alerts from your security system to keep you aware of what is happening in your house when you are not around.

Lighting Control You can turn lights on or off using your laptop or smartphone.

Scheduled Automation You can set a schedule for lights to be on at specific times of each day.

Monitoring Services

24/7 Monitoring The company monitors your home 24 hours a day, seven days a week.

Fire Department Dispatch The company will notify the local fire department if an environmental hazard is occurring in your home.

Internal Monitoring The company provides internal monitoring services instead of outsourcing these services.

Medical Dispatch The company will notify a medical team if a medical emergency is occurring in your home.

Police Dispatch The company will notify the local police if a break-in or other criminal activity is occurring at your home.

Sensors and Detectors

Alarm Sounding The security system has an alarm that is triggered inside the house when there is a break-in or other hazardous event.

Burglar Alarm The company monitors a burglar alarm signal received from your home and notifies you and the police.

Carbon Monoxide Carbon monoxide detectors are available that trigger an alert in your home while also sending a signal to the company monitoring center.

Door and Window Sensors Door and window sensors are available that notify the monitoring center when a door or window is opened.

Fire and Smoke The company monitors a fire or smoke detector and notifies your local fire department if necessary.

Flood Detectors Flood detectors are available to help protect your home against water damage.

Garage Door Tilt Sensor Garage door sensors are available that signal when a garage door begins to open.

Glass Break Detector Glass break sensors are available that notify the company monitoring center if a window is broken.

Motion Detector Motion detectors are available that sense movement and sends a signal to warn the owner.

Recessed Door Sensors Recessed door sensors are available. These work like door and window sensors but are hidden from view and installed inside the door frame.

Temperature Sensors Temperature sensors are available that monitor and detect significant changes in temperature within your home.

Wireless Sensors and Detectors The company offers wireless sensors and detectors.

Control Equipment

Cellular Monitoring Keypad Keypads that communicate with the monitoring service through cellular technology are available.

Key Remote The company provides a key remote or fob for you to control your system and alarms.

Medical Devices The company offers additional devices for medical emergencies.

Panic Button The company provides a remote panic button, which sends an alert to the company when activated within your home.

Touch-Screen Panel The company provides a touch-screen panel for controlling the system.

Two-Way Intercom The company offers a two-way voice intercom system to immediately speak to a representative if you encounter an emergency.

Wireless Keypad The primary keypad for the system does not require a phone or Ethernet connection.

Complete 2.0 Monitoring

Comparable

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Florin Onofrei has 12 years' experience in law enforcement and security. He specializes in security of all types, including home security. Florin became the expert of the home security system reviews in April of 2013.

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