SugarCRM announced last week that version 2.4.0 of the Sugar Outlook plugin is now available. The following features were added along with a number of bug fixes:

The side panel has received a variety of updates, including:

Key information for synced records is now displayed in Contacts, Calendar, and Tasks views

Lead records can now be created via the Mail view side panel

Users can now relate new records to the current record for specific subpanels using the “+” (plus) icon

The Emails subpanel is now available to display related emails

Users can now load additional related records or close the subpanel back to the default view using the Up and Down arrows in the subpanel

Users can now relate Outlook contacts, calls, meetings, and tasks to Sugar records via the “Mark to Sync and Relate” and “Save, Mark to Sync and Relate” options

Duplicate checking is performed across all modules where new Sugar records can be created via Outlook

Users now have the option to search and select an existing account record when creating leads in Outlook

The “Lookup Sugar Address” option now allows users to search and select Sugar contacts and leads as invitees to calls or meetings

The Sugar category in Outlook syncs to the Sugar record’s Tags field on the initial sync from Outlook to Sugar

Additional time frames (1, 2, 3, and 5 minutes) have been added to the “Automatically sync every” option

Users can now specify the logging level (e.g. Fatal, Error) to be captured in the log as well as select the log writer type (e.g. File, Windows event log)

The Outlook plug-in can now connect to Sugar by uploading your own SSL certificate

Users now have an option to have modules which are hidden in Sugar be displayed in the Outlook plug-in

SugarCRM Outlook Plugin is the cornerstone feature for users of Microsoft Outlook. This SugarCRM Outlook Plugin Update provides more information and allows users to easily see pertinent information about their customers and prospects all from within Microsoft Outlook.