Records Management

Within the next five to ten years, the onset of automation and artificial intelligence (AI) will lead to a revolution of the legal industry that will likely transform that model completely. It is widely acknowledged that AI will eventually change the legal industry, and automation will over time replace certain functions: lawyers will be able to perform their current tasks far more accurately and effectively. Indeed, if and when AI progresses to a very high level of intelligence, a large part of a lawyer's work will shift from providing legal advice to instead marketing: trying to retain clients and attract new ones and working closely with them to understand their needs. From a client perspective, if the work which lawyers currently carry out shifts towards spending more time working on their relationships with them -- including how to more efficiently and innovatively invoice them -- then, ultimately, that will lead to greater value for clients.