Case Studies

Our clients choose to work with us to solve a wide variety of email marketing challenges across many industries.

The single uniting factor for our global clients is that Adestra provides them with the solutions and strategy they need to deliver results. Our clients are happy to share their successes and discuss their use of MessageFocus as part of their email marketing campaigns.

We’ve heard time and time again that it’s easier to market to your current customers than to acquire new ones. But in order to succeed at that, your messages have to be very targeted and relevant. Mango, a quirky and fun cycling retailer, used email automation, and achieved a 2337% ROI as a result!Read the full case study >

Following a business acquisition, Intent Media found that their workload had increased considerably as a result of the number of titles added to their portfolio. They needed to accomodate the needs of the new magazines without increasing the human resources already in place.Read the full case study >

With QR codes being used on the majority of Principality’s printed marketing material, they needed to make mobile data capture easier for their users and increase sign-ups. Using a form specially optimised for mobile devices, Principality reported an increase in open rates, 30% higher than the industry benchmark.Read the full case study >

Guaranteed inbox placement thanks to Adestra’s deliverability experts

Having a quirky brand tone of voice can be fun. But it can also cause problems when trying to get email campaigns past common spam filters. Thankfully CoppaFeel could rest assured that their messages would get through to their contacts thanks to Adestra’s dedicated deliverability experts.Read the full case study >

For The Diamond Store, customer service is a big brand driver. They needed a resource effective yet customer focussed approach for encouraging basket abandoners to convert. Using Conversion Capture meant they could send automated and personalised reminder emails to their basket abandoners and increase their online income, without draining internal resources.Read the full case study >

Increasing brand advocacy and data acquisition using the MessageFocus Social Sharing feature

Encouraging customers to shout about your brand can be a challenge. And collecting data from wider consumer circles can often be harder. The Celtic Manor overcame these challenges by incentivising social media interaction and forward to a friend forms in their email. Utilising popular channels and methods of sharing resulted in over 1900 new subscribers for the brand.Read the full case study >

Reporting directly from the major telecommunications markets around the globe, 80,000 unique monthly visitors rely on Telecoms.com to keep them up-to-date with the very latest industry developments. One of the main sources drawing these visitors to the news pages is the daily e-zine which features snippets of all the top stories and drives traffic to the website.Read the full case study >

Seamless transactional email integration with the MessageFocus API

Oxfam, a leading UK charity needed to automate a series of triggered emails for their new online store. Adestra’s Project Management team guided Oxfam through the set-up to integrate MessageFocus and their online store. Oxfam’s real-time email campaigns meant they could automate resource-heavy and manual email tasks.Read the full case study >

Increasing donor acquisition with SMS

In 2010 Wood Green Animal Shelter saw an increase of 20% in the number of animals being brought in for care and re-homing. Adestra consultants reviewed the shelter’s donation channel strategy, analysing the feasibility of various donation methods and helped the shelter implement an SMS donation campaign resulting in 276 new donations in the first 11 days.Read the full case study >

Relevant and targeted communications to increase ROI

A shift from face-to-face sales to ecommerce prompted RM to choose Adestra’s MessageFocus. It enabled them to increase the ROI of their emails without an increase in the time they would have to spend creating the email campaigns.Read the full case study >

Communicating value and benefits in subject lines and content can be difficult for retailers with repetitive use of popular phrases such as ‘free’ causing emails to land in junk folders. That’s exactly what luxury retailer SheerLuxe.com found when they asked Adestra to increase their email deliverability. Our experts worked with them to cleanse their data collection processes to achieve an inbox placement rate of over 98%.Read the full case study >

Consultancy to improve email marketing effectiveness

Informa Business Information wanted to encourage a cultural shift from a “load and blast” approach to email, to a more strategic, integrated use of email as a key marketing channel. Adestra approached the challenge by carrying out bespoke consultancy and training with IBI to help them achieve a more targeted approach to their email marketing.Read the full case study >

Improving email quality and efficiency with the MessageFocus Approval System

Dennis Publishing employs a busy subscriptions team, sending on average 10 subscription builder emails a week. With a high demand on their time, coordinating email sign-off from internal stakeholders was proving time consuming and prone to roadblocks when it came to quality control and sign off on email campaigns.Read the full case study >