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Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

Requested to reverify my password ***** after computer wouldn't accept the one I have always used and told I would get response within 24 hours. The response says I won't hear from you until Nov 19 bu… read more

It says my Apple ID and pass word is wrong but I have a new Phone and didn't put any payment information when downloaded my game Now it won't let me in anything to get my next person when it asked me … read more

I'm having a problem paying, it won't go through, the bank says it's on your end, everything is good on this end, you won't except my payment! Can you take care of this, I've tried everything on my pa… read more

Hi. A number of years ago I set up a Pay Pal account. At that time I used the account to make a payment. Typically, I would guess, when one does not use the account for some time, I have forgotten the… read more

My disabled daughter's phone had to be reset but now the phone won't accept her Google Account info to unlock the device. The password ***** signing into her Google Acct on the laptop. Not sure what i… read more

I am having a hard time signing not sure what I changed my id or pass word and my payment is due today and please help me make my payment I need help now thanks for your help Elizabeth Civitello want … read more

I placed two orders last night and it said payment pending on both orders. I chose option 3 to get verification code supplied by my issuing bank I have both verification codes and it won't let me take… read more

Hi, I got a Trojan that is a support Trojan and am unable to access my Task Manager due to it being disabled. Am I going to need to take it totechs to remove this, or is there another way thatI can re… read more

I have problems verifying my outlook account. Tried setting up new account but my HP laptop doesn't recognize it. Can't set a new password ***** the phone number I have has changed and I can't change … read more

Let me START OVER. The account was disabled due to the account payment that was deducted was not (due to the bank terminating my debit card due to it being breached and not telling me). I changed the … read more

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My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

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I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

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The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

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Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.