It’s our aim to get your pet’s medication to you as soon as possible, so we offer a range of delivery options:

Our standard delivery is free by Royal Mail 2nd Class and takes 3-5 days. If your pet needs their medication sooner, we can deliver it by Royal Mail 1st Class or a guaranteed Next Day Courier service for a small fee (for items in stock ordered before 12pm Monday to Friday - excludes Saturday delivery).

Food deliveries - food orders weighing 2kg and over ordered before 12pm will be delivered next working day by Courier Monday to Friday (excluding Saturdays). Food orders weighing 6kg and over also qualify for free next working day courier delivery. Please note that if you are purchasing non-food items at the same time as food items weighing 2kg and over, these will be sent separately by second class post.

If you see the "prescription required" sign next to an item you’d like to order, it means the item can only be issued with a prescription. While you can add these items to your shopping cart and pay for them along with other non-prescription products, we can’t dispatch them until we’ve received a prescription.

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