Help Page for The Victoria Government Gazette website

The most common problems with the Gazette Web Pages, and their usual solutions:

Problem :

You've gone to the recent issues page, but it doesn't show the most recent gazettes.

Reason :

Your computer is using an old version of the page from a
cache on either your computer, or on your ISP's computer.

Solution:

If you are using Internet Explorer,
you need to go back to the recent issues page and “refresh”
the page (Internet Explorer). In some situations, you may need to
hold down “Ctrl” and “Shift” while clicking
the “Refresh” button.

For Netscape users, right click on the background of the page
(not on a link) and click “Refresh” or “Reload”
from the pop-up menu.

For other browsers (Mozilla, Safari, etc), find the appropriate
menu item to reload/refresh the page.

Problem :

I get an yellow exclamation mark telling me that “Internet
Explorer has restricted this file from showing active content that
could access your computer”.

Reason :

Our navigation bar uses Microsoft’s ActiveX language to display where you are currently located within the site.

Solution:

You can safely ignore this message or, click
on the information bar, then select “Allow Blocked Content...”
.

Problem :

You click on a gazette you're interested in and the window goes
blank and nothing seems to happen.

Reason :

Usually this is caused by your browser trying to
open the file in an Acrobat plug-in rather than download it. As some
Gazette files are reasonably large (up to 1 Mb), this can take a long
time, especially on a slow connection.

Solution:

You need to download the file, then open it locally.
Right-click on the Gazette icon, and select “save target as”
or “save file as” from the pop-up menu. Once you have
saved the file, you should be able to open it using Acrobat Reader.

Problem :

You’ve downloaded the edition of the Gazette you are interested
in and tried to open it up, only to find a file full of digital
“trash” or similar.

Reason:

It’s not the file that’s
faulty, or your computer, it’s just that your computer is trying
to open the file in the wrong format. The Gazette files are published
in PDF format, which can only be properly opened in the programs Adobe
Acrobat Reader and Adobe Acrobat Exchange.

Solution:

Adobe Acrobat Reader is a freely available
program from Adobe, all you have to do is click Adobe Acrobat Reader
link on the links page. This will take you to the Adobe site and you
can follow the instructions to download and install the program.