Support

All our products are warranted in accordance with the general regulations of the State & under separate agreements with each of the investors. Period covered by general provisions lasted only 12 months for the civil housing. During this period, all signs of failure due to technical difficulties with our free will be repaired. In addition, we also design a separate warranty policy allows extend the warranty to 05 for structural items and important materials.

In charge of the maintenance team’s engineers have deep expertise and experience particularly in troubleshooting works. Upon receipt of required maintenance, maintenance team leader will direct the construction field survey to collect information, capture photos … to conduct the analysis of the cause of the problem and proposed construction methods suitable.

Warranty Process

Investors are obliged to detect the big or small, for works which Tinta implementation, providing information about the Customer Care department in the form of Tinta Tel or through corporate mail systems

I believe receiving information from customers.

I believe bachelor evaluators examined the status quo under the customer information you provide, within 48 hours after the agreed time of evaluation.

I believe inspect and prepare minutes.

We proceed to a private plan to overcome. Depending on the nature of the incident, specialized staff and I will present news in inspection records and propose plans and the time needed to fix the problem in the best conditions.

Staff in charge of the news reports I sent the plan to overcome the functional departments.

Functional departments and awaiting transfer to the Director of the plans.

The approved plan will be made in the plan during troubleshooting.

I believe troubleshoot conducted according to the plan agreed by the parties.

Remediation process will be in charge of the news staff Me and Investor track inspection. Investors are offered Table tracking the progress of construction works troubleshoot.

Compliance officers report results up troubleshooting and process for Investor reviewed and signed receipt

The report was sent to the functional departments and wait Directors approved

Director examine the entire report and the relevant Profile

7 days after reporting overcome investor signed confirmation without any mistakes occur, the Director approved and forwarded to department management function.

Synthetic functional departments of records, records and reports related activities from Investor warranty, the units involved in the warranty to organize, synthesize and store.

The level of warranty

I believe warranty, at 5% of the contract for works and works of civil construction or the remaining construction work.

This is not my own assessment of the current stage of domestic integration, with its vital domestic and foreign competitiveness, to find a reliable, competent business people who are truly qualified. It is best for businesses to cooperate sustainably and grow together. TINTA Inox Company is a typical enterprise that has been represented by many departments such as Ministry of Construction, Ministry of Industry and Trade, Ministry of Culture, Sports and Tourism, highly appreciated the capacity and product quality. . Energies show over time, and works are real and have been recorded over the years with Gold Medal of Product Quality, Golden Cup

Phạm Anh Dũng – Vụ Công Tác Phía Nam – Văn Phòng Quốc Hôi

Selecting a capable, capable company for the construction of space roofs for Nam Giang International Border Gate in Quang Nam has been given special attention as this is the International Border Gate, National Surface when the two countries Vietnam-Laos trade through this border. I highly appreciate TINTA stainless steel spatial section completed in 2015. The work contributes to enhance the beauty and class level for the joint control station Nam Giang International Gateway Quang Nam . We would like to thank TINTA Corporation for your cooperation.

Bà: Trần Thu Bồn – Ban Quản Lý Các KCN Miền Trung

I think: An enterprise with 20 years of expertise in the production of space frames has been appreciated by many departments. For 5 consecutive years, TINTA Stainless Steel Co., Ltd has been awarded many Gold Minerals and Departments by Stainless Steel Products. Representatives of the Ministry of Construction, representatives from the Ministry of Industry and Trade, representatives from the Ministry of Culture, Sports and Tourism, and the Director General of Construction Materials … Inox TINTA Company as a partner in the project to expand and upgrade National Highway 22 and Tay Ninh Moc Bai border control station approved by the Prime Minister in the package 30 trillion. The space frame was completed and put into use on April 30, 2017 after more than one year of construction. Thanks for the cooperation of TINTA Company.