Product Management Internship (Paid)

Want to experience working in an exciting and growing startup in Central Wimbledon, paid London Living Wage (£10.20/hr) for 3 months, starting in September?

Deskpro is a helpdesk platform that helps businesses to communicate better with their customers (both internal and external) across a variety of different channels (email, live chat, voice etc.).

We are looking for a candidate who is a self-starter, inquisitive (wants to know how things work), an enthusiast and is passionate about product and technology to undertake a 3 month Product Management project helping bring better online customer service to millions of customers.

You’ll be part of our small but awesome team. Working in Central Wimbledon alongside the Development and Design teams whilst feeding back directly to the CEO. You will be researching, testing and wireframing designs for new apps and integrations to be built for Deskpro helpdesk.

This is a project that is only just beginning, so you will have a voice and a chance to shape the project. We are initially hiring an intern (paid London Living Wage £10.20/hr) for 3 months to help start and complete this project. This means that there is huge potential to make a really big impact and accelerate your career at a growing and profitable technology company whilst also the potential to turn it into a permanent role.

“If you’re thinking of applying for an internship at a fun, dynamic start-up where you’ll learn a lot each day, I couldn’t recommend Deskpro more! You won’t be stuck fetching coffee, you’ll be contributing real work that matters from day one.” Martina was an intern here at Deskpro in 2017, during her 3rd year university summer holiday. Read Martina’s full round-up of her internship at Deskpro.

We have recently re-branded, rebuilt our website and have major software releases scheduled, so it is a really exciting time to get involved at Deskpro, especially as you will be responsible for all of the fantastic new apps and integrations being added to our new and improved helpdesk!

ROLE

3 month product internship working on various projects that could turn into a permanent product role

Researching and understanding which software products would be worth adding as integrations to Deskpro

‘Playing’ with a multitude of successful software solutions

Creating wire-frames of app how it would look and feel in Deskpro

Writing up business case projects and presenting them to the team

Work closely with both the development and design teams

Engaging and communicating with outside development companies to encourage them to build apps for Deskpro

The Product Manager Internship at Deskpro is perfect for someone who:

Loves technology
Wants to be a product manager
Excited about using technology
Understands how to translate complicated ideas into simple applications
Wants to make an impact at a growing and profitable software startup
NOTE: You don’t need to know how to code, but you must have a fantastic grasp of digital technology, including learning new software packages.

REQUIREMENTS

You are preferably studying towards or have just finished a product, technical, design, or business degree, with a keen interest in the technology and/or software industry.

You’ll be working in Wimbledon, London where our development, design and commercial teams are based. A great presentation style, teamwork, and communication skills are a must.

The ideal person for this role is comfortable working in a technical environment & can handle technical conversations with software engineers as well as understanding the experience from a user’s perspective.