Dr. McCollum, who is a Lean Six Sigma Black Belt and is ISO 9001-certified, is an accomplished consultant and organizational development expert with more than 20 years of experience in government and private industry. He has published a number of books, including Process Improvement in Quality Management Systems: Case Study of Carnegie Mellon’s Capability Maturity Model (CMM); Applied Change Management: Approaches to Organizational Change and Transformation; Breakthrough Mentoring in the 21st Century: A Compilation of Life Altering Experiences; and How to Use Emotional, Cultural, and Spiritual Intelligence to Mentor Doctoral Learners.