KPI Bazooka…

KPI’s (Key performance indicators) are a vital part of your Strategy Execution system. We should probably take a closer look at the three magic letters and see what they contain:

K – Key – remember only the important – the “key” – the few. I see many companies going into the KPI trap and measuring everything that moves. All things that “move” are subjects for measuring, but the question is still the same: is it the KEY? And KEY to what? Is it the Key to see that you are executing your strategy well?

P – Performance – are we trying to find out about the Performance? Or are we just gathering statistics, counting, and collecting all meaningless data?

I – Indicator – are we aware that what we are presenting as KPI’s are just indications? If it was the “full truth” it would have been another abbreviation – KPT – Key performance Truth. But we are not trying to tell the “full and only truth”. We are like doctors, only trying to make indications – good indications. If people say to me “this KPI is not measuring the 100% truth”, I agree with them. It will tell them what the “I” is representing, and moves on from that. This makes the conversation between employees and managers much easier.

Good luck with your KPI selection and don’t forget the three important letters K,P,I.

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Testimonials

“Corporater BMP has been extremely user-friendly and has helped us achieve alignment and visibility across the organization. We now have a clear line of sight between KPIs and action plans with detailed drill-downs that have enabled effective reviews and decision making”.

Maria Mohammad Al Rais

Director Strategy and Planning Division, DED

"We were looking for a robust yet user-friendly performance management solution that can automate our Balanced Scorecard (BSC) Methodology and made strategy visible to everyone within the organization and establish strategic alignment.”

Maria Mohammad Al Rais

Director Strategy and Planning Division, DED

“We were looking for a lucid solution that automated our Balanced Scorecard (BSC) Methodology where the Corporate BSC is cascaded to the Unit and Functional BSCs and then to the departmental goals & individual KRAs”

Suchiro Chakraborty

Deputy Manager & EO to COO at TSPDL

“The Corporater Business Management Platform has automated the process of prioritizing requirements and managing resources. With Surveyor and the Business Management Platform integrating to present the results in scorecards, the Corporater team hit the bull’s eye.”

BSC group

Bergen kommune

"The Corporater team from — technical experts working with county IT staff to Corporater’s executive leadership — has been instrumental in the successful deployment of the program. The county has been impressed with how Corporater has responded to ideas from county management, encouraged product improvement input ideas from the customer base, and helped them effectively share scorecard data."