We want you to be delighted with your purchase however if for any reason you are not you may return your item* as long as it is unused, the item packaging complete and labels attached if applicable, and fit for re-sale. Your returned item must arrive back with us within 30 days of receipt. You must contact us before returning an item to avoid the item being refused or any delay processing your refund.

*Certain items are excluded from our returns policy for hygiene reasons once the sealed packaging has been opened. The following items can only be returned in accordance with your legal rights : mattress protectors, mattresses and toppers , duvets and pillows

Please also see a full copy of our return policy at the bottom of the page.