Program Summary: We
know that ISO 9001 is focused on delivering
quality products/services to achieve customer
satisfaction. But, are there parts of
your organization that reside "outside" of your
ISO 9001-based quality management system?
Why do organizations do this? Is this
"set-up" effective or does it present problems
for your organization? How does your 3rd
party registrar treat these "boundaries" during
their audits? Join us for a round-table
discussion as we explore the pros and cons of
implementing a holistic QMS for the entire
organization.

Biography - Alan Lane

Mr.
Lane is currently the Internal Quality Audit
Manager for the Johns Hopkins University
Applied Physics Laboratory. The Applied Physics
Laboratory (APL) is a not-for-profit center for
engineering, research, and development. APL is
a division of one of the world's premier
research universities, Johns Hopkins. During
his 20 year quality career, Mr. Lane has served
in various roles including those of Management
Representative, Corporate QA Manager, QMS
Coordinator, Quality Analyst and Lead Auditor.
Mr. Lane is currently a senior member of ASQ
and Section 509ís webmaster. Mr. Lane is an ASQ
certified Manager of Quality/Organizational
Excellence, Quality Auditor, and Six Sigma
Green Belt. His is also an AS9100 Lead
Auditor.