Before you head to Las Vegas for your procedure, please take the time to review our approach to COVID-19 by reading each section below, so you have a better understanding of what to expect when you arrive!

A few key points that you will notice upon arrival

We will provide a face mask for you to use during your time with us. You are required to wear the face mask/covering at all times that you are in contact with a driver or staff member of Blossom or Warm Springs.

Please do not bring your companion to any of your appointments. We will arrange a second pickup for your companion on the day of your surgery. Your companion will be waiting for you outside of the surgery center once you are discharged.

Please be aware of social distancing and hygiene protocols inside Blossom Bariatrics and Warm Springs offices.

As always, if you have any questions at all, please call 855-BLOSSOM to speak with your coordinator!

Building

Mr. George Transportation (MGT) is committed to providing this VIP service while ensuring the safety of our clients and their families, our drivers and other staff members.

Effective May 1, 2020: MGT drivers are required to wear a face mask during their entire shift, whether or not they are transporting a client. Cloth face masks should be washed daily with detergent and then drying on highest dryer setting.

Safety Measures for Vehicles & Drivers

The MGT driver thoroughly cleans their entire vehicle before first client is picked up and at the end of their shift after last client is dropped off – including seats, arm rests, door handles and other highly touched areas. Using both virucidal wipes AND UVC light.

The MGT driver will clean highly touched areas after each client transport.

MGT driver is to have the following items on hand: gloves, hand sanitizer, spray disinfectant and disinfectant wipes, and UVC light.

For their own safety, drivers should also avoid going into Blossom. Ideally, lunch should be taken in the car or outside near the car. But if desired for lunch or breaks, use Blossom as the break room is bigger and social distancing is more practical.

Safety Measures for Clients

Driver will provide face mask/covering. Please put it on before entering the vehicle

Upon pick-up, please do not touch the driver, or the vehicle

The driver will open the door(s) for you, please wait while driver opens both doors

Please limit the contact inside the vehicle – minimize contact with surfaces in the vehicle

Use hand sanitizer provided upon entrance to the vehicle

During this time, it is advised to leave your companion at the hotel for all appointments – MGT driver & staff will arrange a second pick up for your companion when your surgery appointment is completed at Warm Springs Surgical Center

Dear Partner,

There is no doubt as to the worldwide impact of COVID-19 (Coronavirus)- we wanted to let you know you and your loved ones are in our thoughts. The outbreak has affected us all, and your concerns about safety, family, work, travel, events, meetings, and beyond are well justified.

As part of our duty to minimize risk during the COVID-19 outbreak, we ask that all partners comply with ongoing international and local medical advice for the prevention of the spread of the virus. This includes measures such as ensuring all vehicles are cleaned and sanitized after each passenger’s journey and drivers and/or operational staff, exhibiting any symptoms of illness are removed from duties.

We have contingencies in place to ensure the continuation of our 24/7 operations. In the event of any suspected Corona virus-related incident either affecting our ride or disrupting your normal operations e.g., driver or vehicle availability, you must immediately contact our Operations office.

Door handles, vehicle interiors including rest arm, displays, radio, and ventilation will be sanitized between services.

Chauffeurs are instructed to report any symptoms immediately.

Chauffeurs with any illness symptoms are immediately sent home.

All the reading material, such as magazines and newspapers have temporarily been removed from all the vehicles.

No beverage will be served by the Chauffeurs, plastic cups only.

Chauffeurs stays inside the car at the whole time, passengers responsible for loading and unloading their own luggages.

We are waiting for NTA and the Governors order for any social distancing policy. We will keep you updated ones we get it. Everything is subjected to change based on NTA requirement.

We take standards for hygiene and cleanliness very seriously. Our leadership team has been closely monitoring the Centers for Disease Control and Prevention (CDC) and World Health Organization statements regarding the coronavirus (COVID-19) and we are following the guidelines from these agencies and the local health departments on appropriate hygiene standards including everything from handwashing hygiene and cleaning product specifications to guest rooms and common areas.

We recognize that the COVID-19 virus has required all of us to be more thoughtful as we go through our daily activities. Our associates are expected to follow the CDC recommendations for everyday preventive actions to help prevent the spread of respiratory diseases and we encourage you to do the same. These include:

Avoiding close contact with people who are sick.

Avoiding touching your eyes, nose, and mouth.

Covering your cough or sneeze with a tissue, then throw the tissue in the trash.

Washing your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.

Additionally, please know that our staff is taking extra measures to keep up with regularly cleaning and disinfecting common areas such as:

Doors and door handles

Handrails

Countertops

Tables and chairs

Lobby furniture

Frequent cleaning and disinfecting of our public restrooms

We also have all our housekeeping staff taking extra cleanliness measures in the guest rooms such as:

Disinfecting door handles, front and back of doors and key locks

Disinfecting room keys

Extra thorough deep cleaning in all areas of the room

My team is committed to making your stay a pleasant one. Please let us know if there is anything further we can do to assist you.