When Attempting to Back out a Life Event, Error: 'APP-PAY-07220: The primary key specified is invalid' Occurs

(Doc ID 2189422.1)

Last updated on JUNE 07, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP9 and laterInformation in this document applies to any platform.

Symptoms

When attempting to back out a life event, the following error occurs:

APP-PAY-07220: The primary key specified is invalid

Steps to Reproduce:The issue can be reproduced at will with the following steps:

1. Go to responsibility US Super HRMS Manager.2. Navigate to People > Benefits Service Center and query an employee.3. Select View Person Life Events from the Desktop Activities drop down menu.4. Attempt to back out the latest life event.Error occurs.

Cause

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