Boards

I'm just trying to sort out download codes for three releases I have coming up on my label (i'll start a separate thread to spam them later).

I want to get 100 download codes per release. You only get 200 credits free, so I purchased a 300 more (500 in total).

I used my first/free 200 credits to generate codes for two of the releases. If you go into the 'tools' menu and to the 'track/album codes' section where you generate the codes it now says in red text 'you have zero download codes remaining' and won't let me generate any further codes for the third release. However, if I scroll down to the bottom of the page to the 'Download Credits' section it says I have 500 remaining.

Does this make sense?! How can I access the extra codes I paid for? Am I limited to the amount of downloads I can offer at any one time because I don't have a pro account?

I thought I had to buy download credits to enable buyers to download the albums? I didn't think it mattered whether these downloads were direct from the site (when buying a digital copy of an album for example) or via a code I gave away alongside a physical purchase?

You guys said I'd get 200 more codes for free every month! Well, where are they?
Though every new account comes with 200 free download codes, only download credits are bumped up every month. If you need more codes you can purchase them (at a very reasonable price) right on your Tools page.

I've now purchased another 100 download codes for the third release and that seems to have worked in giving me codes to email out.

It still says I have 500 download credits remaining though (including the extra 300 I paid for thinking it was for download codes). What's the difference between a download code and a download credit?!

but can buy more credits if you run out.
download codes are a separate 'product' i guess that you can buy that you can send out via email/post/with physical copies, etc. basically you're buying them for yourself to send out to people who've bought the album outside of bandcamp.