Our Data Center

We leverage best-in-class connectivity and technology to innovate industry-leading, fully automated solutions that empower enterprises with complete access, control, security, and scalability. You can be rest assured that your websites or dedicated servers are secured, managed and monitored in a state-of-the-art facility, and as a customer you have access to our engineers and the most reliable Support team. Highly trained specialists run our infrastructure, which uses the latest technologies and resides in enterprise-grade data centers positioned across the globe in Melbourne (Australia), London (UK), Washington (US) and Singapore.

Our Network Operations Center (NOC)

Our Network Operations Center (NOC) is built right in the center of our support facilities and is staffed 24/7/365 by certified systems administrators and network engineers. The 21 screens that make up our NOC monitor everything from network traffic and performance to power, temperature and security systems to services, applications, known vulnerabilities and RAID array status on customer servers.

Large on-site NOC with 24/7 Engineers
Real-time monitoring and alerts for all critical systems
Customer level service and application monitoring

Data Center Building Construction

Our data center is located at Melbourne (Australia), London (UK), Washington (US) and Singapore. Our data centers are built upon a unique pod design concept, making them functionally independent with distinct and redundant resources, and fully integrated through our revolutionary network architecture. You can have direct control over your system in any data center and full access to all of our back-end services—all fully automated and on demand.

Cooling Systems

We have tremendous cooling infrastructure, with dual redundant chilled water supply loops and multiple Liebert air conditioning units pumping cold air into the pressurized raised floor of our data center

n+1 Liebert VACs w/n+1 supply loops and chillers

Up to 300 tons of cooling capacity that runs on MCI’s chilled water systems

Raised floor system for efficient distribution of cooling

Fire Suppression Systems

Our state-of-the-art fire suppression has three levels of protection. The facility is designed and constructed to sustain a seismic event while maintaining business functions and boasts low latency through superior connections to Seattle’s robust fiber optic loops, 55MW of existing electrical capacity, 45 on-site generators with .5-million gallons of on-site fuel storage, and a carrier vault system supported by more than 50 miles of embedded, secure conduits.

Fiber and Bandwidth Providers

We operate the Screaming-Fast Network™, featuring multi-homed bandwidth with connections to over 40 networks. We route traffic over major Tier 1 Internet backbones such as UUNet/MCI, Level 3, NTT/Verio, and AboveNet, with no low-quality bandwidth and plenty of network capacity for maximum reliability and scalability.