Contact information

If you need to contact the company either to report a problem or to obtain information,
please use one of the methods listed below. Before contacting us though, please
first take a look at the information page
to see if your question has been answered :

Contact methods

Redwood Estates

Redwood Estates can be contacted to report any problems. If necessary
they will contact CMSE18 Management Company Ltd to help resolve any issues or to
schedule repairs.

If you would like to draw the CMSE18 Management Company directors attention to any emails sent to Redwood Estates please remember to CC or copy your email to cmse18@hotmail.com

By mail

Mail can be delivered directly to the CMSE18 Management Company office 20 Lantern House.
Do not leave letters on the table in the hall and please note that it will be quicker to contact Redwood Estates.

If you would like a copy of a key for access the pedestrian gate, the tennis coure, your own block or the post box on the main gate, please use the following form.

Please note, all flats have already been provided with copies of the necessary
entrance and exit keys.
If you have just moved in, the previous owner or your landlord should be able to provide
you with a set of keys. As such, we now make a charge of £5 for replacement keys.
This has become necessary due to the high number of requests.

To help with the cost of paying the service
charge demand, it is possible to set up a standing order allowing you to spread
the cost over the year. This facility is used by a large number of residents.

If you would like to use this facility or to find out more information, please
click on the following link.

For removal of large domestic items by the Council's Cleansweep team, contact them to arrange a call out. Items
left by the paladin bins are not automatically removed. We then have to pay for the items to be removed and this charge increases your service charge.