Webdirect field uneditable, but fields on iOS and Mac clients can be edited

I'm having a problem with a database that was upgraded to Filemaker 16. Mainly, there just a couple of fields that aren't editable through Webdirect. I can edit them perfectly when using either the iOS client or the Filemaker 16 client. The scrolling for the field also doesn't work on Webdirect. Any ideas on what this might be?

1. So you just upgraded to FileMaker Server 16? If so, were you using FMS 15 before, and could you edit those fields in WebDirect in that version? The click-through issue that coherentkris mentions goes back to the very start of WebDirect (and even IWP before that), and should not have been caused by an upgrade.

2. Are you certain that the privilege set assigned to the account used for WebDirect access has write privileges for those two fields? (though again, this would not be new to 16).

3. And as always after an upgrade, be sure to clear your browser cache (from 'the beginning of time' since you're using Chrome).

I actually went from Filemaker 13 to 16. I wasn't using WebDirect before, but I always wanted to because it's much easier to maintain since it's browser based. The users have full access privileges too, so I think they should be good there.

Ok, if this solution has never been used in WebDirect before (and the WebD user has Full Access privileges), then it is possible that a large transparent object is covering over that field (as coherentkris suggests), possibly formatted as a button. Pro & Go users can click through transparent objects to access objects underneath (in z-order), but the DOM structure of an HTML (e.g. WebDirect) page doesn't allow this.

In layout mode, you could try tabbing among the layout objects to see if there's more than one in the area where your field is. You could also try creating a new blank layout (based on same table), copy/paste your field to that, and see if WebD users can edit it there.