Post-Purchase Questions

How does ProEDGE® hi-tech edging
stay in place on the substrate?

Our hi-tech edging has a unique inward curvature. When "stretched apart" and
placed onto the substrate’s raw edge, tension holds the edging in place. However, if a permanent bond is
desired on indoor applications, you may apply the special ProEDGE welding glue,
in order to permanently weld the hi-tech edging onto the substrate. This welding glue is applied using the
special ProEDGE syringe applicator to the backside of your hi-tech edging,
AFTER the edging has been installed onto the substrate. Acetone type solvents or other glues
will generally not provide permanent adhesion. For outdoor applications, we recommend a clear, premium
outdoor grade silicone caulk be applied to the inside channel of your hi-tech
edging PRIOR to installing on the substrate.Wipe off any excess caulk with a clean rag once
installed.

What other types of substrates
can I protect with your hi-tech edging?

Out of the box, all ProEDGE® fastframers® are equipped to
miter: 3/16", 1/2", and 13/16" wideside. With a simple die swap (two screws)
optional sizes may be mitered: 1/8", 1/4" and 3/8". Custom sizes (we refer to as "gap
widths") can be ordered, however it would also require the development of
a custom die set for your fastframer® mitering tool and a custom extrusion die
for the hi-tech edging. The
minimum order for a custom size is 50,000 linear feet.

What type of plastic is used to
manufacture ProEDGE® hi-tech edging?

ABS Plastic, with a metalized film to give color and
durability is used in the manufacturing of ProEDGE® hi-tech edging. ABS is considered by most a premium,
reliable plastic, as it generally will not fade, warp, crack or split, even in
adverse weather conditions.

What size images can be framed
with ProEDGE®?

You can frame virtually any size image with ProEDGE®. The
largest standard measuring bar is 8' feet, which will allow easy measuring
from business card size (2" x 3.5") all the way up to 8' x 8'. Larger dimensions can be framed with
ProEDGE® hi-tech edging, but would require seams.

Why do you make your hi-tech
edging reversible?

Giving your customers choices will ensure effective
marketing of your new fastframer® system. Most ProEDGE® hi-tech edging is shaped as a “J”
Channel.One leg has a 1/4” short
reveal and one leg has a 1/2” long reveal. Because it is wrapped edge to edge
with our decorative metalized film, this gives you the option to reverse the
ProEDGE® hi-tech edging to use the long leg or the short leg facing the mounted
image, creating a totally different “look”.Proportionately, the short leg is generally used on smaller
mounted images (18”x24” or smaller).The long leg is generally used on larger mounted images (24”x36” or
larger) or whenever a bolder framed look is desired.

What is an "accent
panel" ?

An accent panel is simply an inexpensive, easy to create,
interchangeable sign system. Some refer to it as a "menu board". It is generally a substrate (like
foamboard) covered in colored fabric that is velcro receptive (available from
ProEDGE®) and framed with ProEDGE® hi-tech edging. It provides a surface or panel on which another smaller
framed image or several framed images, may be displayed. The fabric background accents the layered
graphic placed on it. While the accent panel is permanently mounted to the
wall, the smaller framed images are displayed on the surface using hook and
loop fasteners. (Also see “tips
and tricks, building accent panels” for step by step instructions)

How do I build a dry erase board
using 13/16” wideside?

A very inventive use of the ProEDGE® 13/16” wideside hi-tech
edging. By positioning the 13/16”
wideside edging “backwards” it provides a bottom tray to hold a dry erase
marker/eraser. To create the
“tray”, install the 13/16” wideside edging only on the bottom dimension, so
that the empty 5/8” channel is facing the front of the image (to create a
shadow box, the unused channel faces the rear). This will serve as a tray to hold the markers/eraser for
your dry-erase board. Frame the
remaining three sides of the substrate with the same color hi-tech edging,
using the standard 3/16'' ProEDGE hi-tech edging. (Also see “tips and tricks, building dry erase boards” for
step by step instructions)

What is a shadow box frame, and
what are they used for?

A shadow box frame projects the mounted image or photograph
away from the wall, creating a 3-dimensional look. The ambient light in the room creates a shadow to the side
of the frame, thus the name “shadow box”.
Normally, the hidden compartment behind the mounted print goes
unused. However, for displays
designed to draw attention, you can utilize this space to house various
components, including LED lights, clock movements, battery packs for LED
backlit film, etc. These type of
components attract attention to point of purchase and other commercial
signage. Install the 3/16” thick
substrate into the 3/16” channel, leaving the other 5/8” channel
unoccupied. (Also see “tips and
tricks, building shadow box with LED lights” for step by step instructions)

What is a Slider Rail?

Slider rails use ProEDGE® hi-tech edging to create railings
(top and bottom) to create an inexpensive, easily interchangeable sign
system. For instance, if your
project uses 3/16” foamcore, fabricate and install the ProEDGE® 3/16” hi-tech
edging onto all four sides of your substrate. Then produce an upper and lower support rail (horizontally)
from ProEDGE® 3/8” hi-tech edging.
You may adhere your upper and lower slider rails with double sided tape,
or you may screw the 3/8” edging into the wall for a more permanent
installation. You can then slide
your framed image in and out of the slider rail from left or right side. (Also
see “tips and tricks, building slider rails” for step by step
instructions)

How do I build a free-standing
3-dimensional display using fastframer®?

3-Dimensional displays can be created by using three or more
individually mounted graphics that have been framed with ProEDGE® hi-tech
edging. By installing, bending and
connecting the metal hanger brackets located on the backside of the frames
together with standard zip ties, you can build a cubical or pyramid shaped free
standing display. (Also see “tips
and tricks, building 3-D displays” for step by step instructions)

Is it important that I use my
“V” measuring bar?

Our black powder coated aluminum “V” shaped bar, along with
the short and long gold colored measuring blocks serve as a visual measuring
guide and establishes the exact location for all desired “mitered notches” in
the ProEDGE® hi-tech edging. This
unique and powerful fastframer® feature allows you to use the actual mounted
print or sign as your measuring guide, thus avoiding the need to measure with a
ruler or tape measure. You will
place the actual mounted print/sign on the bar, then slide the movable
measuring blocks into position, one on the short side of the rectangle, one on
the long side of the rectangle to establish the precise dimensions. The “V” measuring bar provides a track for the two moveable
measuring blocks and cradles the ProEDGE hi-tech edging as it is being mitered,
to prevent unwanted jack-knifing.The standard length of the measuring bar is 6’, but it is also available
in optional2', 4', and 8'
lengths.The length of the bar you
will need in fabricating ProEDGE hi-tech edging into frames will depend on the
dimension of the board to be edged/framed.For instance, if you will be framing a 4’ x 8’ substrate,
you should consider upgrading the standard 6’ measuring bar to an optional 8’
measuring bar.