Uncle Bob's Cares WhatOur Customers Think!

131 Customer Ratings

(4.4 out 5)

Helpful/Friendly Staff

4.5

Appearance/Cleanliness

4.5

Expectations

4.2

Satisfaction

4.3

Likely to Recommend

4.4

26 Customer Reviews

5.0 out of 5 stars

By Diana

San Antonio, TX

July 24, 2015

Alex was amazing. So thorough, so professional! And FAST!!!!
When I went to pick up the truck down the road, however, we waited more than a half hour for the associate to finish with the customer ahead of us. With Alex, it was so quick from walking in to getting keys, we couldn't understand the hold up. And it added to the already stressful process of moving.
Overall, the experience has been awesome, though. I will recommend and definitely use again!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By James

San Antonio, TX

July 20, 2015

great place!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Mary

San Antonio, TX

July 1, 2015

very friendly and efficient staff/filled out papers and was on our way in a short time.

Staff

4.0

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

4.0

5.0 out of 5 stars

By Bill

San Antonio, TX

May 27, 2015

Very professional!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Amanda

San Antonio, TX

May 26, 2015

You did everything to meet my expectations the prices on box bundles were a little high but the quality of the product was greatly appreciated!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Toni

San Antonio, TX

March 31, 2015

The quality of service was good and the associates I dealt with are very knowledgeable.

Staff

5.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Patrick

San Antonio, TX

March 27, 2015

Storage was available and the store clerk was very helpful.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.9 out of 5 stars

By Lucy

S. Antonio, TX

March 23, 2015

I enjoyed being a customer of Uncle Bob's, the staff is helpful, courteous, and friendly. Much appreciated.

Staff

4.0

Cleanliness

3.7

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Lila

San Antonio, TX

March 2, 2015

I feel my stuff in storage is kept safe and secure.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Enrique

San Antonio, TX

February 26, 2015

I was impressed when I once did not lock my storage the right way and I received a call within the hour of my mistake. Thank you again

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Dora

San Antonio, TX

January 29, 2015

Great staff.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Jose

San Antonio, TX

October 24, 2014

Great overall

Staff

5.0

Cleanliness

4.3

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Mycol

San Antonio, TX

September 22, 2014

quick, friendly, very very helpful

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Anthony

San Antonio, TX

August 29, 2014

Everything have been good.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By E Elaine

San Antonio, TX

August 28, 2014

Reservation made for one location. Sent to two other locations before being sent back to the intial one where reservations were. The young lady's respponse soften upon my rerurn. She was quite helpful after that.

Staff

3.8

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

4.8 out of 5 stars

By Thomas

Helotes, TX

July 23, 2014

Manager Alex was very helpful. Lady who was there when I emptied the unit was very kind and gave me bottled water on a hot humid day. Everyone very nice to work with.

Staff

5.0

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Abelardo

San Antonio, TX

July 23, 2014

Great service, no problems.

Staff

4.8

Cleanliness

3.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.4 out of 5 stars

By John

Uvalde, TX

June 25, 2014

The fact that the storage units are next to an empty field made it virtually impossible for bugs, lizards, and other critters not to nest inside my storage unit. That isn't Uncle Bob's fault, just the environment in which it is located. I had lizards and spiders jumping out of boxes I had in my storage unit.

Staff

3.8

Cleanliness

3.0

Expectations

3.0

Satisfaction

4.0

Recommend

3.0

4.9 out of 5 stars

By Patrick

San Antonio, TX

June 13, 2014

I was very happy with the service and facility. The attendent even helped me upgrade to a larger unit with hessitation. Great stuff.

Staff

4.7

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jessica

San Antonio, TX

April 24, 2014

It was a very nice place to hold my stuff. The office staff was very friendly polite and professional. I will highly recommend to my family and friends.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By John

San Antonio, TX

March 20, 2014

Great people and service. First place I stopped...impressed.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Olivia

San Antonio, TX

February 27, 2014

No. Everything is excellent. I feel safe going in there by myself. Excellent secutity

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Patricia

San Antonio, TX

February 26, 2014

I was going through a hard time and the staff was very understanding and polite when my payment was late. I appreciate that type of service. Great Job!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Thomas

San Antonio, TX

February 25, 2014

great service

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Doris

San Antonio, TX

February 25, 2014

Besides the people, the new office is great. I'm very pleased to have the button to exit on foot. Thanks

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Esther

San Antonio, TX

September 18, 2013

I use to use storage facilities in Southern California and your facility is much more accommodating.

Staff

4.7

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Humidity Controlled Storage Units

Dri-guard Humidity controlled storage is designed to protect goods from an extreme rise in humidity levels inside the space, regardless of the outside humidity. Reducing humidity helps protect against mold, mildew and moisture damage to furniture, metal, fabrics and paper.

Climate & Humidity Controlled Storage Units

These spaces combine climate controlled and humidity controlled storage in one. Also known as Dri-guard Plus, combo spaces offer the comfort of temperature control with the benefits of humidity control in one space. This is the best storage environment available for temperature and humidity-sensitive belongings like furniture, metal, fabrics and paper.

Extended Access Hours

Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in San Antonio

If watching TV real estate shows have you jealous of the big basements in Northern homes, just remember you probably have the better part of the deal with warmer weather and Texas-sized steaks. Calm your space coveting by moving your belongings into their own storage unit at Uncle Bob's self storage near Loop 410. Located at the corner of Culebra Road and Reed Road, the storage facility even offers climate and humidity controlled units to help protect your valuables.

Serving the Communities of:

Leon Valley, Macdona
78238, 78250, 78240

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!