Where the person lives in any type of residence (eg. hostel/barracks) a letter from the administration department of such residence on an official letterhead.

The best way to submit your FICA documents to us is by way of our automatic upload facility on the website, which you can access directly via this link HERE. You need to be logged in to your account to use this facility.

We run an independent verification of your details with a 3rd party verification service. Based on the results, we may need to request certified copies of certain documents from you.

It is not strictly part of FICA, but we also need to verify your bank account so that when it comes time to withdraw funds it has been verified. Sending us a copy of your bank statement upfront, could save you from possible delay and frustration at a later stage.