Warranties, Contracts and Callouts

We’re just as proud of our after sales support services as we are of our market leading storage products From Rack Safety Awareness Courses and annual racking inspections led by SEMA approved engineers, through to our extended warranties, service contracts and callout services – we ensure our customers get the best possible usage and lifespan from their storage solutions.

Extended storage warranty

We recognise that certain customers require extended warranty periods to cover whole project lifespans – often for decades or longer. In many cases we can provide storage warranty to cover such periods, subject to agreed service contracts – just ask our storage experts for more information.

Service contracts

You might prefer one of our comprehensive maintenance agreements to provide you with a cost-effective service programme. Our managed support services conform to the requirements of the Provision and Use of Work Equipment Regulations (PUWER) 1998, meaning that you can be assured that your storage systems are maintained in a safe condition by industry leading experts.

We can also highlight the need for any future repair work before the operation of the system becomes impaired.

Callout service

Callout services are also available which cover your system in the event of a breakdown. These can be provided on their own or as part of a wider maintenance agreement.

Our callout service is intended to provide access to important stock or records, and ensures the system is in a safe condition during any downtime.

To find out more about the storage warranty and services we provide, please call us on 0800 169 5151.