What is JotForm?
JotForm is a freeonline form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

Why do you not want to answer this thread?(Your answer will be sent to Jeanette and Aytekin)

If I understand correctly, after your form is submitted, it simply gets stuck on "Please Wait"? I cloned your form and sent a test submission. I was unable to replicate your issue on the clone. I was able to submit the form without any issues.

Do you have the form embedded on a webpage? If yes, please give us the URL of the page so we can investigate your form there. We would also like to ask permission to send a submission to your form for testing.