Insurance providers know how important it is to be in the right place at the right time. They need to be available for their customers when it matters most, and one of our clients found website content has been another way to be responsive to consumers’ needs. In fact, the company has seen that over time, there’s immense value in building a consistent presence on the web.

The insurance company worked with our content editors and writers to build a strategy that both addressed customers’ questions about insurance and appealed to their personal interests.

Keeping it close to the business without being too promotional

Not every article the company publishes on its corporate blog is about insurance. It also uses daily articles to discuss a variety of topics that its target audience is searching for, such as:

These topics have proved to attract visitors: Year over year, the number of users increased 30 percent. As the site gained traction in search results, organic traffic has also risen 17 percent.

We also saw that news readers were bouncing off the page less often than the average visitor (bounce rate decreased 7 percent), and were reading more content once they were on the site. The number of pages visited per session increased 11 percent and the length of visits grew over a minute.

Consistent content production builds a bigger audience

While the business embraces topic diversity, it adheres to a strict publishing timeline. Every day, news articles go live before the business day starts. (This company isn’t alone in the early bird strategy. Last year, Kapost released a report that showed it gets more traffic when it publishes articles first thing in the morning.)

Marketers who know when their audiences are most active should publish content at those times to get more eyes on the page. It also gives articles more time to gain traction throughout the day.

Attracting the right audience means more conversions

Conversions are the true trademark of a content success story. It’s undoubtedly important to get more eyes on the page and see strong engagement metrics, but marketers need to prove their online efforts are enticing visitors to take actions that make money.

Content readers had a conversion rate that was 4.36 percent higher than average visitors.

This company could clearly see how its news content was influencing readers through a conversion rate that was 4.36 percent higher than average.

Prospects who came to the site and read news articles were more likely to request additional information or find an agent than people who came to the site without reading any Brafton content. The information was engaging visitors, educating leads and building trust.

Content marketing is a way for businesses to humanize their brands. Corporate blogs are a way for companies to show they understand the products and services they sell will only be a small (but important) part of their clients’ daily lives. Content writers know how to strike the balance between valuable business information and the stories that are going to capture readers’ attention on a personal level.

Want to learn more about our team and the strategies we work on with clients? Check out these related resources:

Lauren Kaye

Lauren Kaye is a Marketing Editor at Brafton Inc. She studied creative and technical writing at Virginia Tech before pursuing the digital frontier and finding content marketing was the best place to put her passions to work. Lauren also writes creative short fiction, hikes in New England and appreciates a good book recommendation.