All orders are shipped fully insured. The cost of shipping depends on the weight, destination and shipping method. The more you buy the less you pay per pound. Therefore, we cannot calculate exact shipping cost until your shopping cart is complete. You will be asked to enter your location, and your exact shipping cost will be displayed. You will still be able to modify your cart, should you wish to do so. You may ship to a different address than your billing address. However, the billing address must be the same as the address on your credit card, so our card processor will recognize the cardholder as valid. For security reasons, we cannot accept orders to P.O. boxes.

Total shipping time is the period between the time the order was placed and the time you receive the goods. To calculate total shipping time, please add three business days of order processing to the shipping time of our partners (UPS etc.).

Our clients are given the possibility to choose from three shipping options:

1. UPS Express

United Parcel Service Inc. is a renowned international company. Being the world's largest package delivery service provider, they enable commerce around the globe. Specialized in transportation and logistics services, UPS manages the flow of goods and information in more than 200 countries worldwide.
Shipping form Hungary to the US usually takes 3-4 business days. Exact delivery times can be calculated on the homepage of UPS at: http://www.ups.com.

2. UPS Expedited

A reliable service for less urgent international shipments which still need scheduled delivery. Shipping form Hungary to the US usually takes 5-6 business days. Exact delivery times can be calculated on the homepage of UPS at: http://www.ups.com.

Packages that are delivered by UPS can be tracked from the day they leave our factory tho the hour they are delivered to your doorstep. After an order is received that is to be shipped by UPS, a tracking number is given.

HOW TO TRACK YOUR UPS SHIPMENT?

Packages being delivered by UPS can be tracked from the day they leave our factory to the hour they are delivered to your doorstep. After an order to be shipped by UPS is received, a tracking number is given.
An e-mail will be sent to you with your UPS tracking number. To track your order, go to http://www.ups.com/WebTracking/track?loc=en_US and enter your tracking number in the space provided.

3. Ground service

The most cost-effective way of shipping. Our rates include packaging, transportation and standard insurance coverage. All costs incurred are covered by us. Please take into consideration that the packages cannot be tracked and shipping may take up to 20-30 business days.

If your crystals arrive broken, please send pictures of the broken items to info@crystalacarte.com and they will be replaced.

We designed our online store for you to have a pleasant shopping experience. We do our best to enable you to browse in a non-commited way and be informed of all the costs associated with your prospective purchase. CrystALaCarte.com's Shopping Cart system calculates and displays the shipping charges that occur when you buy a crystal product from us. We do not ask for your personal account information until you have created a shopping cart and clicked on the "checkout" button.

Packaging

In order to ensure that you receive the glassware without any breakage, all goods are packed in double-wall cardboard boxes, and all glassware inside is wrapped in paper and bubble wrap. The outer cardboard box is extremely heavy duty and has a double-wall.

Huge inventory

With over $ 3.5 mn worth of inventory ready for shipment, you can count on us to ship you the products on time.