Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: m16

Lettings (as a Tenant)
Postcode: m16

0people found this helpful

Please avoid this agency! Seriously they are awful. I can't help but question those 5* reviews below. It's like having a part-time job just chasing them up about every single query and having to repeat the same request endlessly. Keep EVERYTHING in writing because they will swear blind you didn't contact them. I totally back up the other reviewers who say they avoid emails, ignore serious maintenance problems, blame mistakes on their colleagues, refuse to give landlord info, don't give back depo... read full review

Comment on agent fees

We had to chase them up so much we probably earnt half of the fees ourselves

I've dealt with Kash when I first took out my tenancy in July 2014 and he was good then and my recent conversation with Kash has been just as good. Outstanding customer service. He listened and dealt with my query to my satisfaction.... read full review

Comment on agent fees

As far a tenancy renewal fees goes, it's still very high for very little work as this is a let only hence why I've renewed for 2 years to reduce the fee but Kash dealt with this to my satisfaction.

We are using Belvoir Lettings from 2008. Previously, I was dealing with Mr. Kashif Asif last many years and now dealing with Mr. Matthew Duckett. We are fully satisfied with their services.... read full review

I was having a real problem to find a property in Chorlton & was working to a tight schedule for my move. Having chatted to Matt he did everything he could to help me find a place to move into, within my budget & in time for starting my new job. He had a very friendly approach & set my mind at ease that things would go through smoothly. Their fees are also reasonable in comparison to many other agents in the area. I would definitely recommend them to people I know looking to rent... read full review

Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: m16

Lettings (as a Tenant)
Postcode: m16

2people found this helpful

Absolute disaster, constant water leaks since moving in (6 months ago), 3 months without hot water or heating over winter, various safety issues with the house, mould, windows that wont open, windows that wont shut, doesn\'t meet any fire regulations (polystyrene ceiling tiles throughout house including the kitchen)... I could go on. It would have been ok if they made any effort whatsoever to fix these things but at this time none of the issues have been sorted. The staff at belvoir constantly i... read full review

What agent could do to change your mind?

They could have done literally anything and it would have been a better experience. Starting with DONT rent a house out if it legally is not in a fit state to live

Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: m33

Lettings (as a Tenant)
Postcode: m33

1people found this helpful

This company are the worst company i have ever dealt with.
i was warned about them before i rented from them, but i never imagined they could be as bad as they actually are.
i would NOT reccommend them to anyone.
they are very quick to snatch the admin fees for printing off a piece of paper but they do not follow this up with any sort of service whatsoever.
... DAMP.... NO ELECTRIC ... MOULD GROWING...WATER RUNNING DOWN THE WALL... LACK OF CONTACT... NO UPDATE.... NO COMPASSION AS A HUMAN BE... read full review

Belvior have treated us with nothing but disrespect.
On getting this property they said they would take an offer on the rental price as I offered to take out the old smelly and at parts mouldy carpets. They agreed.
After lots of errors, constant "inspections" at one point on a fortnightly basis, we decided to move.
We asked who our deposit was protected with. No answer, we started to look for it ourselves, nothing. We went round and asked where it was as they were avoiding emails... read full review

Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: m16

Lettings (as a Tenant)
Postcode: m16

2people found this helpful

Such an appalling letting agency with appalling management. Hound me for rent payment that has already been made by standing order. Left me without heating for 10 days, the engineer would come, bodge it and it would stop working the day later. Left me without a washing machine for over 2 weeks as they would not accept the measurements I gave them but they couldn\'t be bothered to come round to do it. I was also without an oven for over a week as "it\'s not a priority as I can cook on the ho... read full review

What agent could do to change your mind?

Respond to maintenance requests quickly and send an engineer who will actually fix the problem. Respond to complaints in an appropriate manner. Return deposits quickly when there is no dispute.

OMG where do i start!! FIRSTLY the manner in which they treat tenants is DISGUSTING! Hound isn't the word to describe there methods of receiving payment, but when your lighting, heating and carpets are damp your made out to real like your LYING!!! They also tried to take money from my account after id been paying in cash for the last six months! This company needs shutting down with immediate effect, its a disgrace and shouldn't be allowed to treat tenants this way... read full review

Just rented through Belvoir and must Say Danny was fantastic and helped me no end. Always there to help with any question I had and got me moved in to my new place in 10 days with no stress at all. Will be definitely recommending them to my friends!... read full review