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London Heathrow Airport guide

Get your trip off to a flying start with Virgin Atlantic and our partner, Delta Air Lines, at London Heathrow Airport. From check in details to airport facilities for departures and onward travel information for arrivals, don't stress - we've got it covered.

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Which terminal?

All Virgin Atlantic and Delta flights depart from and arrive at Terminal 3.

When does my flight depart/arrive?

Unsure of your timings? It's best to be safe than sorry. Check your departure and arrival time with our handy Flight status tool.

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Do I need a visa?

Online check in

The best way to check in is online where you can pick your seat and print your boarding card. If you’re travelling with carry on baggage only, you can print off your own boarding pass and we’ll see you at the gate. Alternatively, you may use our automated self service kiosks at the airport. You'll find them in Zone A and they're open between 05.00 and 21.30.

Counter check in and bag drop

You’ll find our desks in Zone A of Terminal 3. We have plenty of counters available to keep the queues as short as possible. If you have an evening departure, beat the queues and check in when it's quietest between 15:00 and 17:00 - leaving you time to relax.

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Connecting flights

If you're connecting onto a Delta flight, we've got some great news - all Virgin Atlantic and Delta flights from London Heathrow arrive and depart from our shared home at Terminal 3 (T3), offering the ultimate seamless service.

Travelling with kids?

Heathrow airport has a family room equipped with amazing soft play areas and games rooms available for free, so you can let the kids enjoy themselves whilst you sit back with a well-deserved cuppa.

Arriving at LHR

Getting to and from the airport

Relax...

Our Clubhouses provide the perfect start to your trip with that little Virgin twist to make things extra special. Our Heathrow Clubhouse is open to all our Upper Class customers and Flying Club Gold members.

Heathrow Airport's facilities

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Food and drink

Heathrow has a wide range of pubs, cafes and restaurants to choose from.