Ratings based on 103 Verified Reviews

Noisy

Posted Sep 24, 2017

Cons: Sound proofing the room windows.

My room was extremely noisy. What I mean is that the noise of vehicles going by on the roads just roared and echoed in my room terribly. There must be no sound deadening at all. I laid awake for hours until I remembered I had ear plugs in my car. I would not stay there again for this reason.

4 out of 5

Recommended
for Everyone

by A verified traveler from Hopkins, MI

Posted Aug 18, 2017

My kids and I stayed here two nights on our way to Florida and back. The first stay was very unpleasant. I was at the pool and felt very uncomfortable as men were drinking and continuously walking by and staring. Maybe just a paranoid mom, but was uncomfortable enough to go back to the room instead. Also, there were people outside our room area, late at night, yelling someone's name. This woke me up multiple times.
The second stay was much quieter and more pleasant. I was able to sleep through the night. The room was clean and the beds were comfortable. I would consider staying here again.

Comment from Hotel Management

Aug 26, 2017 by Danny, Hotel Management

We thank you for your recent stay with us and we loved that you enjoyed it. We hope to see you soon and i will tell my staff members how they did. We really appreciate it and look forward to see you soon

We are sorry about bad experience that you had on your past stay. Please give us one more chance and maybe we can move you to front rooms and we don't have any control of bar noise .

1 out of 5

by Kim

A thief amongst staff/Don't stay here

Posted Jun 15, 2017 on Hotels

My husband and I did a weekend getaway. Surely one I have regretted. I took my wedding band off passed down from his deceased mom next day I realized I left it. Housekeeping stole my ring. I hate dishonest people. Mgmnt did nothing. When you work hard in life and someone representing the co. you can't trust to turn it in. Don't stay anywhere where the staff's integrity is questionable. I've never had a bad experience like this.

Comment from Hotel Management

Jul 2, 2017

we didn't find nothing from the room, and who would forget their ring. After that who removes there ring when its this expensive. People need to stop lying and start working for it. I hope you don't come back with us, I am really sorry to say this. have an nice day!!

1 out of 5

by Mary

Not Quality at all

Posted Jun 10, 2017 on Hotels

This was a very disappointing stay. The hotel is more like a motel. Checking in with the night staff was cold and unwelcoming. The walls are so thin I could hear cars driving up, my neighbor coughing and sniffling, and conversations right outside the door (the hotel rooms are all accessible from outside). The room smelled foul, the refrigerator was loud, covered inside with mold, difficult to turn off due to the nasty fact that the back of the fridge/dresser hasn't been cleaned since the building first went up. Only select areas were vacuumed and "cleaned". The towels were so thin you could see through them and the area around the tub was black. The only bright side was that the night was short (checked in late and left early), and the bed was clean.

Comment from Hotel Management

Jun 12, 2017

Thank you for your time but we are sorry about your past stay. We will address this situation to the management level and also to the staff management.

3 out of 5

by Evelyn

Posted Jun 9, 2017 on Hotels

I was disappointed in the room for the price I paid. Hair was on the sink and in the bathtub. Just not kept up good. Lobby area was nice but the room wasn't.

Comment from Hotel Management

Jun 12, 2017

we are sorry about the inconvenience that you had to face but give us one more chance to serve you better. We hope to see you soon.

5 out of 5

by Robert

Posted May 30, 2017 on Hotels

Great Stay!

Comment from Hotel Management

Jun 2, 2017

Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

4 out of 5

by BRETT

Posted May 28, 2017 on Hotels

Comment from Hotel Management

Jun 2, 2017

Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

4 out of 5

Recommended
for Everyone

by A verified traveler from Eastpointe, MI

Decent place, right off freeway

Posted May 24, 2017

Very convenenient, clean, nice place. Good breakfast selection. Promising looking restaurants nearby (didn't get to try any out, because we got there late). Overall, a good deal.

Comment from Hotel Management

May 29, 2017 by Danny, Hotel Management

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

4 out of 5

Recommended
for Everyone

by A verified traveler from Eastpointe, MI

Overall, very nice

Posted May 24, 2017

Overall, nice place with friendly people and decent breakfast. I liked our room, but we didn't spend a lot of time in it (too busy running around town). The location is in a somewhat downscale area, and there's not much nearby for restaurants, so you'll have to drive a bit for good grub. Overall though, it was a good deal.

Comment from Hotel Management

May 27, 2017 by Danny, Hotel Management

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!