I had trouble with my RTP 300 phone adapter for about 2 months. I Kept losing dial tone and would have to reboot the adapter. Vonage tech support wasn't very helpful. They even deemed the adapter to be bad and sent me a new one.

Before you buy another one or have a new one sent to you, try this. Go out to your local phone company's hook up attached to your house. Open it up and unplug all the connections in there. After you do that, reboot the adapter and you should have a dial tone. I did this about a month ago and haven't had a problem since.

The reason for this is that when the switch over from your phone company to Vonage occurs, the phone company disconnects you through software on their end. thus leaving their connections still intact. With these intact, they send small amounts of voltage through there as part of their monitoring system. the voltage, although low, impedes with the phone adapter's performance.

The reason for this is that when the switch over from your phone company to Vonage occurs, the phone company disconnects you through software on their end. thus leaving their connections still intact. With these intact, they send small amounts of voltage through there as part of their monitoring system. the voltage, although low, impedes with the phone adapter's performance.

Step #6: Every month, or if you experience wierd problems, go outside and repeat Step #1. Some overzealous repairman made have stopped by while you were out and said, "Aw, somebody is messing around, I'll just fix this up."

Step #6: Every month, or if you experience wierd problems, go outside and repeat Step #1. Some overzealous repairman made have stopped by while you were out and said, "Aw, somebody is messing around, I'll just fix this up."

Ouch!

That's a good point. Maybe I should make up a little card to place in my service box saying "TELCO: DO NOT HOOK UP!"

What am I saying? I'm in rural Maine, and the telco hasn't sent service to this house in at least three years. More than likely, they've forgotten this house exists. (grin)

Yeah, I'd agree on the labeling. Even more so, I would do what I've heard recommended before, and tape the ends with a butt ton of electrical tape, then bungee the telco box closed.

Better yet put two or three landmines below the box!

Yeah, but then you'd get blood all over the box, and blood conducts electricity, so you might get some signal loss and have trouble hanging up your line due to a partial short (short with resistance). Plus, there's the paperwork, the messy cleanup.

Step #6: Every month, or if you experience wierd problems, go outside and repeat Step #1. Some overzealous repairman made have stopped by while you were out and said, "Aw, somebody is messing around, I'll just fix this up."

Ouch!

That's a good point. Maybe I should make up a little card to place in my service box saying "TELCO: DO NOT HOOK UP!"

What am I saying? I'm in rural Maine, and the telco hasn't sent service to this house in at least three years. More than likely, they've forgotten this house exists. (grin)