Alemba Online Privacy Policy

Your privacy is important

Alemba is committed to protecting your privacy. You can be assured that any personally identifiable information you provide us will only be used to improve your experience on our website and provide you with better services.

This privacy statement provides information to help you understand how we collect, use and share your information when you visit alemba.com.

Personal data that we collect

On some Alemba website pages, you can register to receive materials, request a vFire demonstration, register for an event or sign up for our newsletter. The types of personal information collected on these pages are name, contact and company information.

How we use it

Alemba uses your information to provide you with better service. We use your information to respond to any queries and to conduct industry research.

Occasionally, we may use your information to contact you to update you on services, benefits, industry thought leadership, or events we think may be of particular interest to you. You will always have the option to opt out of receiving communications from us. All email communication from Alemba will include a simple unsubscribe link.

Who we share it with

Your privacy is very important to us. Alemba will never sell, rent or otherwise share your personally identifiable information with organizations outside of Alemba.

Access

Access to certain areas of the Alemba website, such as the online help site, may be limited to specific individuals through passwords.

Any links to third-party websites are provided for your convenience only. Alemba does not review or control the content or privacy policies of these sites. Thus, access to any of these sites are solely at your own risk.

Security

Alemba is committed to safeguarding your information. We have put in place the appropriate physical, electronic and managerial procedures to prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information we collect online.

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About Alemba

Alemba develops vFire, an Enterprise Service Management application that combines user-focused design philosophy with robust out-of-the-box functionality. Backed by a quarter of a century of heritage, Alemba’s specialist Service Management software is trusted by a large number of Enterprise-scale organizations across the globe.

With a strong consultancy background, unrivalled expertise in the Service Management market, and a strong focus on customer experience, Alemba is ideally positioned to deliver a successful, end-to-end ITSM project within your organization. Alemba can assist with every aspect of your Service Management needs, from software implementations to maintenance and support, training and upgrades.