This paper discusses the nature of sustainability and sustainable development as
they relate to operations management. It proposes a typology for sustainable operations
management that is based on the life cycle stages ...

A plant construction project always involves lots of activities. Precise
information about the activities duration is unfortunately unavailable due to the uncertain
resources capacity. The fuzzy program evaluation and ...

A new economic approach to process capability assessment is presented, which
differs from the commonly used engineering metrics. The proposed metric consists of two
economic capability measures – the expected profit and ...

In this paper we address the scheduling problem that comes from an ice cream
manufacturing company. This production system can be modelled as a three stage nowait
hybrid flow shop with batch dependent setup costs. To ...

A traditional lean transformation process does not validate the future state
before implementation, relying instead on a series of iterations to modify the system until
performance is satisfactory. An enhanced lean process ...

This paper develops a logistic approximation to the cumulative normal
distribution. Although the literature contains a vast collection of approximate functions for
the normal distribution, they are very complicated, not ...

Many companies are implementing lean manufacturing concept in order to
remain competitive and sustainable, however, not many of them are successful in the
process due to various reasons. Communication is an important ...

Enterprises use supply chain management practices for improving business or
supply chain performance. It is observed that supply chain technologies like VMI are now
becoming an integral part of enterprise’s strategy. ...

The “open innovation” model is currently being touted as a superior path for
achieving long-term success. Rather than relying on their own, limited resources for
research and development in the traditional, closed invention ...

The central purpose of this paper is to examine the incentive contract as an
equilibrium phenomenon. We analyse a model of vertical differentiation in which we deal
with the strategic role of the competitor’s decisions ...

The purpose of this paper is to explore the relationships among service quality
features (responsiveness, assurance, and empathy), perceived value and customer
satisfaction in the context of Malaysia. The empirical data ...

For decades, distribution has been a key ICT (Information and Communication
Technology) area for airlines and this sector has been dominated by four (now three)
Global Distribution Systems (GDSs) whose primacy has been ...

This paper presents the application of differential semantics to identify the
semantic space (structure) used by men and women to describe their perception of
properties on sale. 112 men and 43 women evaluated 112 images ...

The process of restructuring European universities in order to harmonize their
educational systems is rapidly approaching a key milestone as 2010 looms large on the
horizon. This paper describes an approach to the European ...

This issue opens the second volume of the Journal of Industrial Engineering
and Management, and with this issue begins our second year of publication. The aim of
this editorial is to evaluate the 2008 activities, by ...