The right payroll solution makes business life easier

Hospitals make quick recovery

The Human Alliance of Rural Hospitals is
a large organisation with over 5,000 employees. So when it found out
its payroll system would no longer be supported, they needed a new
plan – and MYOB PayGlobal provided a no-stress solution.

Background

The Hume Alliance of Rural Hospitals was formed in 1998 to provide
information and communication technology, strategic planning and
implementation services for 17 public hospitals.

Hume Alliance represents 5,000 employees in the north-east of
Victoria, so when it needed to replace its payroll system, the
Alliance had to ensure their new payroll provider could always be
relied upon.

Poor prognosis

In 2000, Hume Alliance learned that its payroll provider would no
longer be supporting the system it was using. The Alliance turned to
those within its group for recommendations on a new payroll provider.
A shortlist was created and PayGlobal (now MYOB PayGlobal) emerged the winner.

Chief Information Officer at the time, Steve Bowmaker, said, “We
wanted a system with a proven track record in Victorian public
hospitals and one that could assist us to streamline key processes
while providing superior management and employee information.”

Prescription for success

Hume Alliance runs MYOB PayGlobal via an in-house ASP. It had to
be implemented within three-and-a-half months across 16 of the Hume
Alliance’s 17 sites. “We needed a vendor to assist us reasonably
quickly from a project implementation perspective,” said Steve. The
hospitals were brought across to PayGlobal in four groups following a
largely centralised project planning process, with the entire system
up and running by January 2002. “We were very pleased to go live with
PayGlobal within the timeframe. All employees were paid and there were
no major problems,” said Steve.

Clean bill of health

“Feedback from both management and users on the new system has
been very positive,” said Steve. “Hume Alliance has benefitted from
streamlined processing, improved analysis of labour costs and better
reporting. The Alliance is happy that the future direction of MYOB
PayGlobal is in line with its own people management goals.”

Steve added, “We like the development pathway that MYOB PayGlobal
is on and hope that we will continue to benefit from the company’s
continual development and refining of its products.”