Operations

freenode
operations places special emphasis on the unique
network philosophy.
As such, volunteers should not expect to receive O-lines or other special
privilege or authority. Staff are responsible for discussing and
implementing policy, for integrating server changes into the production
environment, for discussing and resolving routing and hubbing issues and
for working to resolve the problems caused by denial of service attacks.

The
catalyst
role is of paramount importance to the operation of the network, and
volunteers are expected to familiarize themselves with the role and
practice these skills as effectively as possible in their interactions
with other users.

freenode is home to support channels for a wide
range of topics. You can find freenode volunteers
and helpful users ready to answer questions in #freenode, our official
network help channel.

Remember that none of us is perfect, but that our goal is improvement,
and we can always use your input in that process.