Loading...American Consumer Opinion (ACOP) is a online survey panel, owned and operated by Decision Analyst, Inc., a major international marketing research firm headquartered in the Dallas-Fort Worth area in the United States. American Consumer Opinion is made up of consumers worldwide who have agreed to participate in the paid opinion survey panel.

Is American Consumer Opinion Legit or Scam?

First thing first I want to make it clear – American Consumer Opinion is LEGIT, not a scam or fraud. In fact, it is one of the top online paid survey panels. I have been a member of ACOP since 2007 and has been paid by them many times.

American Consumer Opinion Rewards

American Consumer Opinion panel members earn points for taking online surveys. When you accumulate 1000 points, you will be able to redeem your points for $10 cash (Via Paypal) or donate them to a charity. One Point is equivalent to one penny. Therefore, for every 100 Points, the value is equal to one dollar. (100 points = $1).

Whenever you complete a survey, you will receive 100 to 5,000 Points, depending on the length of survey.

For screeners (very short surveys to determine if you qualify) you will receive 5 to 25 Points.

Who Can Join American Consumer Opinion Survey Panel

Minimum Age Required to Join: 14+ years old and up to join, only one member per household is permitted

Open to Countries/Regions: Worldwide, ALL Countries

My Review of American Consumer Opinion

Survey Frequency & Quality:

I generally receive about 1-2 surveys per week from American Consumer Panel. That’s pretty good amount of the surveys in my opinion. Typically I receive a short “screener” survey first (screener” surveys are used to determine if you qualify for the longer paid surveys) and if I qualify for the survey, I will receive a long survey which will offers more points.

Their surveys reward from 100 points up to 5000 points. For the surveys I qualify – usually pay $4 – $5 (now is 400 – 500 points) which is really good. I also earn 5 – 25 points for trying but disqualify. I found myself more willing to answer their survey due to their good quality surveys and the survey screener rewards.

ACOP’s surveys are interesting and reasonably short (usually 10 – 15 minutes). They also often have product testing opportunities, and sometimes high paying projects and focus groups. Personally I have tested many products for them such as personal care items.

I have never experienced any technical problems while taking their surveys.

American Consumer Opinion is a great survey panels for kids and teenagers. I have received many kids/teens online surveys that pay well and interesting. My kids enjoy taking their surveys very much cause many are new video/tv shows related.

Survey Credits and Payment

American Consumer Opinion is a legitimate company and they always pay members in a timely manner – I usually receive cash payment in the form of check within 2-4 weeks.

Now they also has Paypal payment option. Currently I am 900 points, 100 points short for cash out, I will update this review regarding their Paypal payment. and I have also cashed out via Paypal, I received the Paypal payment two weeks after requesting cash out.

Another thing I really like their recent change is that you will get points for answering the screeners, usually 5 -25 points. I know that’s not a lot but it tells you that American Consumer Opinion value member’s time and efforts.

Regarding survey crediting – they do not credit survey points right away, so you need to pay attention to recording your survey completion, meaning save your survey invitation emails and possible take a screen shot on the survey conclusion page just in case.

Member Support and Contact Information

Personally I have never encountered any problems so never have to contact their support, but you might need to and here is how you can contact them in the case of you need help and support from them:

First log into your ACOP account, then click the “Contact Us” link at the bottom of the webpage (https://www.acop.com/contact_us/), there you will find a contact form. You can select the reason from a drop down box and fill out other information.

If you don’t hear from them, here is their company information under the contact form, including email address and a telephone number you can call.

Decision Analyst, Inc.
604 Ave H East
Arlington, Texas 76011

Within the U.S.:
1-817-649-5241
(ask for Anne Parks)

By email at:
aparks@acop.com

Scam Warning

There are scammers using American Consumer Opinion’s name to scam people. It’s the typical mystery shopper check scam. If you receive a check (usually a big amount from “American Consumer Opinion” asking you to deposit the check and wire part of the money back) – DO NOT CASH THE CHECK! – American Consumer Opinion has posted warning on their website like this:

A fraudulent Canadian company is using the American Consumer Opinion® name to mail counterfeit checks for thousands of dollars, instructing you to deposit the check and then wire part of the money back to them. The company falsely claims the money you wire will go towards your training to become a mystery shopper. This is a criminal and illegal scam. Do not attempt to cash or deposit the check. Do not wire any money to anyone. Membership in American Consumer Opinion® is always free.

If you have received a letter or email with similar information to the one described above, the Council of American Survey Research Organizations (CASRO) recommends the following:

DO NOT attempt to cash or deposit the check (if the check has already been deposited, you should alert your bank immediately)

DO NOT send any money to Western Union or Money Gram

Contact your local post office, your state consumer protection agency (Visit www.naag.org for a list of state Attorneys General), and your local Western Union or Money Gram office

51 thoughts on “American Consumer Opinion (ACOP)”

This company is a scam, the last time I requested a payout 4 months went by and I never got paid or a response to my emails, finally after sending many emails they sent a form email I would be put on rush list and still never got paid,yet they keep sending me invites to fill out more surveys which they will never pay you for doing. If you go the website surveypolice.com you will see many posts from other people not getting paid, I ended up unsubscribing from them because it was clear I was never going to be paid and never have yet, total scam, they used to pay but in the last year they have just flat stopped, don’t waste your time with them.

Thank you for your comment Randall. As you can see in my comments below, it took them FIVE months to pay me. I requested payment in February and received the money via Paypal in July. I didn’t contact them while waiting cause I pretty much forgot about it.

I cashed out $40 and it was approved on June 20, 2017. I was told up to 12 weeks for payment, which in itself is unheard of. Most survey sites pay within a couple day’s, some pay instantly. Well it’s October 5th, 2017, over 14 weeks and still no payment. I’ve emailed them numerous times and they either don’t respond or send me some response about how they are looking into it, a week has gone by since the last “we are looking into it”, with no further response. I complained about non payment on their FB page, along with hundreds of other users, and they blocked me. They delete and block all negative posts and only keep up the positive ones. Now they have blocked me from emailing them: (Message blocked, Your message to aparks@acop.com has been blocked. See technical details below for more information.)
TOTAL SCAM- AVOID THIS COMPANY AT ALL COSTS

They tried to delay members’ payments as long as they can, usually way pass 12 weeks. Last time I cash out in the middle of August last year and did get paid till 4 months later. Then recently the same issue happen again, I still would not be able to get paid for the cash out from last December. Worst of all, they do not respond you when you ask questions about payment through their website. I am still on the product testing survey with them now but if I do not receive my payment, I am going to tell the company my experience and how I cannot continue to help them evaluate their product because this survey company have payment issues with members. I am also going to call their corporate office to see how they are going to handle this payment issue. If they do not, I am going to tell everybody around me to be aware of this company. If they do not want to be called scam then better not act scam. I will keep posting here with follow ups.

Hi Penny, thank you for your feedback and comment on ACOP. I didn’t have any payment issues with them before, until this last time…well, it might not be an issue, but they are slow. I requested payment on Feb.5, and today I logged into my account and status for this payment is still “pending”. Hmm, will wait to see when I get paid and will update…

Hello, I did call them, someone talked to me on the phone and said put me on rush list and I should get paid 2 weeks later. Now almost 3 weeks past I still not get paid. I tried to call back then this time seems a call center, I was transferred to voicemail. I will follow up with it and provide more feedbacks.

So glad to hear you finally got paid Penny and thank you very much for your update! Better late than never, but this is way too long, I guess I will have to wait another two months, I will update too. Thanks again!

I have been a member of ACOP for many years and never had any problems. On May 30, 2014 I requested a cashout. As of today, August 10, 2014, I have not received my payment and ACOP has not responded to any of my enquiries. Beware.

Sorry to hear that John. I also have noticed that sometimes they can be very slow paying…My last payment was through Paypal and fairly quick (two weeks)…Have you contacted them over the phone, they have a phone number listed on their website. Good luck!

Don’t touch this bunch with a bargepole, I’ve been waiting nearly 4 months for the shysters to credit points from surveys I’ve completed to take me over the payment threshold, all you get when you complain is an e-mail off Ann Parks saying your points don’t get credited to your account for 4-8 weeks, I’ve had none credited since October, and the last two I did aren’t even listed as being taken in my rewards, never mind being credited. Liars, useless, broken promises, untrustworthy, don’t waste your effort.

Avoid them like the plague, they’re liars and thieves, likelihood being you won’t get paid, or you’ll get so fed up of waiting they’re hoping you’ll forget they owe you money and you won’t return to their site to claim it, so they get a few months’ surveys out of you without paying anything out.

We have released the new American Consumer Opinion® website! In addition to the new look and feel of the site, we have made some changes based on research among our Members.

There will no longer be drawings for a chance to win cash prizes when you complete a screening survey. Now you will be paid Points for every screener or survey you complete. Points will range from 10 to 50 Points for screeners or screening surveys, and 100 Points to 5,000 Points or more for longer surveys. Any time you complete any type of survey with American Consumer Opinion®, you will get paid!

To explain more about Points-one Point equals a penny. A hundred Points equals a dollar. You can redeem Points for cash (PayPal or check mailed to you), or you can donate your Points to a worthy charity.

You can cash out when your Member Account equals at least 1,000 Points (ten U.S. dollars), the same as always, as long as you follow the rules in our Terms and Conditions.

Because of these changes, we have recently updated the Terms and Conditions for the American Consumer Opinion® panel. Please click here if you wish to review them.

With this change, you will accumulate Points in your Member Account rapidly. Thanks for being a member of American Consumer Opinion®.

I’ve been with them for almost a year and as the name suggests their surveys are geared to Americans, not Canadians. I’ve received 2 screeners in the time I’ve been a member and didn’t qualify for either one. There are better sites out there. 🙁

I feel you all have been brainwashed. I have been doing these “surveys” for a few years now, and am sick of them. IN NO WAY DOES IT REFLECT TRUE CONSUMER OPINION! The questionaires are leading are only designed to help these corporation find better ways to target the end user. There is never an avenue in these surveys to state that many of these, like online poker, are a waste of time, and how some products are pure junk food and should never be eaten. (my “opinion”, but they don’t want to know that). All the answers are pre-selected for you with no space for comment. Again, it is just a method to help large corporations with profile marketing.

I signed up with about 10 survey sites, and this is one of the better ones. Just wish they sent more surveys. I completed an easy 4-day survey on snack foods recently for $8. It’s the only survey I’ve had so far but looking forward to filling out more in the future.

I’ve been with them a year and just started receiving regular surveys in the past few months. Before that, I might get one every few months. I would log in once a month or so just to let them know I was still available. The surveys pay well and they also send little home projects.

I’ve joined American Consumer Panel for about 2 months now and I have yet receive any rewards. They don’t often have surveys for you, and they often send out screeners before you are actually taking a cash survey. I think that’s a good thing because you won’t be wasting your time completely a short screener. Overall, I think this is a great site and is nice to join in case that you do qualify. I recommend joining, but don’t hope to receive payments soon.

I’ve heard nothing but good things about ACOP but I joined in early November and received and qualified for 1 survey for $5 so far. I’ll get screeners here and there but that’s it. I log in at least once a month and updated my profile about a month ago but they just don’t need my opinion I guess. 🙁

😀 😀 Please sign up J.B. Peterson for ACOP activity. Will add you to my favorites list.[quote name=Diane]:-) Yes, I’ve been with them for nearly a year now and they have interesting surveys, great product testing and decent paid surveys. Definitely worthwhile.[/quote]

ACOP doesn’t have a separate user portal like other market research sites but they definitely send your check to you. Arrival checks may take up to a month or two but you’ll definitely receive them. Great so far!

I found your websight online and I was regestering for a survey company and it asked if you were refered. I would like to enter your referal info so you could get credit. May I please get your info so you can get the credit? 😀