We use cookies to give you the best possible experience on our website. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.

Pool and Spa

Questions about pool repair? Ask an Expert online.

Ask an Expert,Get an Answer ASAP!

By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.

I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

Hi my names is James, I have a Pentair mastertemp 400 heater (P/N 460736, S/N 1117209120035N) in my salt water pool. The problem I'm having is high concentration of copper in the water turning my pool… read more

I just replace the control board on my MasterTemp 250, and now when I power it up, I see the 128 code - then r3. Then it shows the current pool temp, but won't come on. The service light comes on and … read more

I accidentally left my pool heater on last night, the water pump shut off and now my heater service light is on and wont heat up the pool water. What do you suppose the problem is and is it something … read more

I have an Jandy Pro PDA Aqualink and we just installed a Pentair 400K BT natural gas heater. The heater has a spa and pool led switch and temp settings for both. Can you tell me which setting should b… read more

I have a MasterTemp 400 that will not fire. When the heater comes on, the display indicates the water temp to be 124 deg, which it is not. No service lights come on while running. The water temp is se… read more

My pentair heater is not turning on for spa. The in house display is reading water temp incorrectly at 173 degrees for both inground pool and spa. Hence, the heater may be saying it's already hotter t… read more

I have a MasterTemp 300 LP Heater. Opened pool last week. Heater worked great. Brought water temp from 58 degrees to 80 degrees in 18 hours. Now heater won't stay on with E05 error code. What could be… read more

I have a pentair mastertemp 400 that's hooked up to an easytouch system. I am trying to warm up the pool and the spa however when i set the temperature on the easytouch pad, the mastertemp 400 heater … read more

Have a pentair Mastertemp 400 Last week it would not heat the spa over 98 degrees and this week would not start when I turned it on. I switched over to pool heat and it worked fine. When I switched ba… read more

We have a Jandy LJ250PS gas pool heater and the control panel does not display any activity such as the heater being on or the temperature of the pool or spa. The heater works fine except there is no … read more

I have a pentair pool heater, mastertemp. Last year after only 2 years all of the internal parts...the fan and a number of other things all got replaces under warranty. We just opened our pool a coupl… read more

My Pentair Mastertemp 400 is defaulting to 95 degrees when ever it is turned on in spa mode. We have to go under the pool where the equipment is located to raise the spa temperature to a desireable de… read more

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.