topic Re: 321 GSX - audio works with DVD but not TV in Home Theaterhttps://community.bose.com/t5/Home-Theater/321-GSX-audio-works-with-DVD-but-not-TV/m-p/283212#M26764
<P>I have the same problem and am currently using a sound bar. The Bose Store recommended an RCA cable. I prefer the sound from the Bose.&nbsp;</P>Thu, 26 Mar 2020 18:57:19 GMTIvylee2020-03-26T18:57:19Z321 GSX - audio works with DVD but not TVhttps://community.bose.com/t5/Home-Theater/321-GSX-audio-works-with-DVD-but-not-TV/m-p/247904#M21724
<P>I have the Bose 321 GSX connected to a Samsung UN26C4000PD TV and Comcast cable modem.&nbsp; When I put a DVD into the Bose and play it, I get audio through the Bose speakers.&nbsp; When I turn on the TV and switch the Bose to TV source, I get no audio from the Bose speakers.&nbsp; Does anybody know why?</P>Thu, 31 Oct 2019 19:57:02 GMThttps://community.bose.com/t5/Home-Theater/321-GSX-audio-works-with-DVD-but-not-TV/m-p/247904#M21724321bose2019-10-31T19:57:02ZRe: 321 GSX - audio works with DVD but not TVhttps://community.bose.com/t5/Home-Theater/321-GSX-audio-works-with-DVD-but-not-TV/m-p/270414#M25027
<P>I have the same problem. Did you ever get it solved?</P><P>&nbsp;</P>Sun, 26 Jan 2020 21:16:56 GMThttps://community.bose.com/t5/Home-Theater/321-GSX-audio-works-with-DVD-but-not-TV/m-p/270414#M25027gweinel2020-01-26T21:16:56ZRe: 321 GSX - audio works with DVD but not TVhttps://community.bose.com/t5/Home-Theater/321-GSX-audio-works-with-DVD-but-not-TV/m-p/270854#M25086
<P>Hello gwinel,&nbsp;</P>
<P>&nbsp;</P>
<P>Thanks for reaching out, I am sorry to hear that you are only getting audio with DVD and not TV.&nbsp;</P>
<P>&nbsp;</P>
<P>Do you also own the 321 GSX system?</P>
<P>&nbsp;</P>
<P>What TV model do you own?</P>
<P>&nbsp;</P>
<P>How do you have your system connected to your TV?</P>
<P>&nbsp;</P>
<P>Please let us know, we would love to do what we can to get this resolved for you.&nbsp;</P>Tue, 28 Jan 2020 14:09:08 GMThttps://community.bose.com/t5/Home-Theater/321-GSX-audio-works-with-DVD-but-not-TV/m-p/270854#M25086Tegan_M2020-01-28T14:09:08ZRe: 321 GSX - audio works with DVD but not TVhttps://community.bose.com/t5/Home-Theater/321-GSX-audio-works-with-DVD-but-not-TV/m-p/283212#M26764
<P>I have the same problem and am currently using a sound bar. The Bose Store recommended an RCA cable. I prefer the sound from the Bose.&nbsp;</P>Thu, 26 Mar 2020 18:57:19 GMThttps://community.bose.com/t5/Home-Theater/321-GSX-audio-works-with-DVD-but-not-TV/m-p/283212#M26764Ivylee2020-03-26T18:57:19ZRe: 321 GSX - audio works with DVD but not TVhttps://community.bose.com/t5/Home-Theater/321-GSX-audio-works-with-DVD-but-not-TV/m-p/283219#M26766
<P>Hi there <LI-USER uid="154384" login="Ivylee"></LI-USER>, thank you for your post and welcome!&nbsp;</P>
<P>&nbsp;</P>
<P>Can you tell me if you have the 321 GSX as well?&nbsp;</P>
<P>&nbsp;</P>
<P>How do you currently have it connected to your TV?</P>
<P>&nbsp;</P>
<P>I look forward to hearing from you!</P>Thu, 26 Mar 2020 19:08:13 GMThttps://community.bose.com/t5/Home-Theater/321-GSX-audio-works-with-DVD-but-not-TV/m-p/283219#M26766Jessie_O2020-03-26T19:08:13ZRe: 321 GSX - audio works with DVD but not TVhttps://community.bose.com/t5/Home-Theater/321-GSX-audio-works-with-DVD-but-not-TV/m-p/283230#M26769
<P>I ha e the 321 GSX AND IT IS CONNECTED WITH A CABLE RECOMMENDED BY THE BOSE STORE</P>Thu, 26 Mar 2020 19:55:56 GMThttps://community.bose.com/t5/Home-Theater/321-GSX-audio-works-with-DVD-but-not-TV/m-p/283230#M26769Ivylee2020-03-26T19:55:56ZRe: 321 GSX - audio works with DVD but not TVhttps://community.bose.com/t5/Home-Theater/321-GSX-audio-works-with-DVD-but-not-TV/m-p/283414#M26793
<P>hello sir can tell me exact details</P>Mon, 13 Apr 2020 14:34:57 GMThttps://community.bose.com/t5/Home-Theater/321-GSX-audio-works-with-DVD-but-not-TV/m-p/283414#M26793richard13792020-04-13T14:34:57ZRe: 321 GSX - audio works with DVD but not TVhttps://community.bose.com/t5/Home-Theater/321-GSX-audio-works-with-DVD-but-not-TV/m-p/283422#M26794
<P>The connections worked with an older tv. The problem is with a newer Sony smart tv.&nbsp;</P>Fri, 27 Mar 2020 13:55:01 GMThttps://community.bose.com/t5/Home-Theater/321-GSX-audio-works-with-DVD-but-not-TV/m-p/283422#M26794Ivylee2020-03-27T13:55:01ZRe: 321 GSX - audio works with DVD but not TVhttps://community.bose.com/t5/Home-Theater/321-GSX-audio-works-with-DVD-but-not-TV/m-p/289453#M27744
<P>On our 321, the <EM>TV</EM> and <EM>AUX</EM> inputs are &nbsp;user settings; they can be set in the <EM>Settings</EM> menu. The TV can be set to optical, or the AUX to RCA, and so on. You might try getting the Bose console menu on your screen and drilling down to these settings to ensure they're matching the physical connections on the back. Good luck!</P>Sun, 12 Apr 2020 15:44:04 GMThttps://community.bose.com/t5/Home-Theater/321-GSX-audio-works-with-DVD-but-not-TV/m-p/289453#M27744Tripp Hazzard2020-04-12T15:44:04ZRe: 321 GSX - audio works with DVD but not TVhttps://community.bose.com/t5/Home-Theater/321-GSX-audio-works-with-DVD-but-not-TV/m-p/289677#M27775
<P>Thanks for the help. Where do I access the settings? re they on the TV settings?</P>Mon, 13 Apr 2020 13:58:58 GMThttps://community.bose.com/t5/Home-Theater/321-GSX-audio-works-with-DVD-but-not-TV/m-p/289677#M27775Ivylee2020-04-13T13:58:58ZRe: 321 GSX - audio works with DVD but not TVhttps://community.bose.com/t5/Home-Theater/321-GSX-audio-works-with-DVD-but-not-TV/m-p/289688#M27776
<OL><LI>First, the 321 console must be connected via a Video Out to your TV. Our setup is <EM>HDMI Out</EM> to TV <EM>HDMI In.</EM></LI><LI>Turn on the console, turn it to <EM>DVD</EM> mode, and put in a DVD. Turn your TV to the <EM>HDMI In</EM> channel that matches your 321. If you see your DVD playing, you're in business.</LI><LI>On our 321 remote, there's a button labelled <EM>System</EM>. Push it. A screen should appear with a menu of system settings.</LI><LI><SPAN>Press the </SPAN><STRONG>right arrow</STRONG><SPAN> to scroll to the <EM>Media Center</EM> icon at the top of the menu.</SPAN></LI><LI><SPAN>Press the </SPAN><STRONG>down arrow</STRONG><SPAN> to scroll to <EM>Optical Source</EM>.</SPAN></LI><LI><SPAN>Press the </SPAN><STRONG>right arrow</STRONG><SPAN>, then the </SPAN><STRONG>up</STRONG><SPAN> or </SPAN><STRONG>down arrow</STRONG><SPAN> to select the input that is using the optical connection (<EM>TV</EM>, <EM>CBL-SAT</EM>, <EM>VCR</EM>, or <EM>AUX</EM>).</SPAN></LI><LI><SPAN>Check to be sure that the input selected matches the one you are using: <EM>TV</EM>, <EM>CBL-SAT</EM>, <EM>VCR</EM>, or <EM>AUX</EM>, and that your optical cable is connected at both 321&nbsp;<EM>Optical In</EM> and TV <EM>Optical Out</EM>.</SPAN></LI></OL><P>The Bose instructions are at&nbsp;<A href="http://www.bose.com/en_us/support/article/assigning-the-optical-input.html" target="_blank">http://www.bose.com/en_us/support/article/assigning-the-optical-input.html</A></P>Mon, 13 Apr 2020 14:20:41 GMThttps://community.bose.com/t5/Home-Theater/321-GSX-audio-works-with-DVD-but-not-TV/m-p/289688#M27776Tripp Hazzard2020-04-13T14:20:41Z