dell 3115cn can not install

hi,

a friend gave me a dell 3115 Cn Mulitfuntion. I installed the drivers from the web site, but can not get the scanning software going. the dell launcher starts... it says... " can not start application"

The scanning software that was provided with that model originally was called PaperPort, and I believe could be installed only from the original Software and Documentation CDs that came with those printers, and may not be compatible with Vista and newer anyway (I think it came with version 10 and they're up to v14 now). Possibly you can find a version of Dell ScanCenter that will support it (hard to tell without knowing the OS).

Here are the drivers, which should provide Twain interface scanning, and possibly Windows Image Acquisition scanning.

If you're talking about OpenManage, it should require an administrator name and password... it uses Internet Explorer as its interface, so if you're logged on as an administrator try this...

Internet options -> Security tab, select Local intranet then click Custom level...
scroll to the bottom and select Automatic logon with current user name and passwordClick OK, tell it Yes, you're sure you want to change the settings for that zone, then OK out of the Internet Options dialog.
See if that automatically logs you into OpenManage when you start it up. :)

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intelogentAuthor Commented: 2014-02-22

thank you.... but no it does not....

it is really getting to be a effort.... I just do not know what to do...?
certainly getting frustrated