Course Description

Administrative Assistant Fundamentals

Oh how times, and people, have changed in the world over the last few years.Presently and into the foreseeable future, business people will not only have to continue picking up the pace but will need to adapt to new methods, systems and responsibilities that would have seemed unsustainable a few years ago or even just last year!

Due in part to the recession--technology and necessity has amplified the requirements and pace of this change. It's not all bad news though, the truth of the matter is that the recession is providing opportunities to people in certain segments of the business world--administrative assistants are one of them.AA's are now, and will in the future, be performing roles that middle managers would have done only a year or two ago.They are acting on behalf of their bosses on a regular basis and have full authority to do so.

Whether you are returning to the workforce after a number of years away or you are new to the administrative side of the business world, there are some great opportunities out there for administrative assistants, especially the new kind of administrative assistants--i.e. those who are skilled, prepared to take on extra responsibility and don't mind taking a risk or two.

This is a 3 Part Course, which will begin covering some very important basics before going on to deal with the importance of training others to fulfill the position. We will then focus on the innovative role which has a place both in the present and future--that of a Virtual Assistant!

This course will open your eyes wider in regards to the choices you have available in an Administrative Assistant career, as well as introduce you to the business sector and the opportunities that now exist in this demanding field.

This course provides a basis on which you can build your new future, so join us today!

Have a question? Check out our FAQ or contact us for more information.

Course Lessons

Average Lesson Rating: (3272 votes)

"Extraordinarily Helpful"

12/9/2016 11:40:15 AM

Lesson One : Job Overview

Consider becoming an administrative assistant. Could it be a good way for you to enter the corporate world? Yes, but do you know exactly what administrative assistants are and what they do? 11 Total Points

Lesson 1 Video

Review Article: Administrative Assistants Report

Take Poll: Administrative Assistant Course

Complete Assignment: An Introduction

Complete Exam: Lesson 1 : Job Overview

Lesson 2 : Job Duties and Skills

The U.S. Department of Labor defines administrative assistants as those being responsible for a variety of administrative and clerical duties necessary to run an organization efficiently. 15 Total Points

Lesson 3 : Doing Your Job Properly

Does everyone aim to do his or her job properly? No. Put it this way, whether someone does or does not really does not matter to a large percentage of the population, just as long as the pay comes at the end of the week/fortnight, etc. 11 Total Points

Lesson 3 Video

Review 2 Articles: How to be an Excellent Administrative Assistant; Attributes of a Top Administrative Assistant

Complete: Lesson 3 Assignment

Complete Exam: Lesson 3 : Doing Your Job Properly

Lesson 4 : Be On Top Of Daily Routines

Naturally enough, an administrative assistant's office conditions and setup will vary depending to a degree on where and how the employer is set up. 20 Total Points

Lesson 4 Video

Review 2 Articles: Administrative Assistant Forum; Time Management

Take Poll: Staying on Top of Daily Work

Complete: Lesson 4 Assignment - Organize Yourself

Complete Exam: Lesson 4 : Be On Top Of Daily Routines

Lesson 5 : Be Prepared for Diversity

'Diversity' is the assortment, range, variety, and multiplicity of tasks that an administrative assistant is likely to need to handle at one time or another in the workplace.
10 Total Points

Lesson 8 : How To Develop Good Working Relationships

Good working relationships within a company can make all the difference to whether you enjoy your work as an administrative assistant. They also can be a deciding factor as to whether you are successful and to what degree you are so. 12 Total Points

Lesson 8 Video

Review 2 Articles: Effective Workplace Relations; Building Good Work Relationships

Complete: Lesson 8 Assignment

Complete Exam: Lesson 8 : How To Develop Good Working Relationships

Lesson 9 : Changing Workforces

Those who have been working for all that time or who are returning to the workforce would notice the multitude of technical changes to working equipment, systems, and methods.
15 Total Points

"I liked it and I will continue taking classes from Universal Class." -- Ana M.

"My instructor gave excellent feedback and made this process less frightening for someone returning to studies after a long time." -- Nicole B.

"Taking notes and completing assignments became easier as I progressed through this course. The lessons my instructor dedicated to Self-confidence and self-esteem would be helpful in any course." -- Julie M.