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I removed yesterday 9.3.037 version because I seen many posts that this was as problem with this version and wait until the next version, so I went backwards to a less current version but better version, since I could not do anything other than click through the buttons to get the info box to go way; this was continuous clicking on the “New Network” info in this box.
SO I uninstalled 9.3.037 version and went back the old one that I had(version 9.3.014), but I am having the same box pop up every 10 minutes then three requests for new network then it goes away for the next 10 minutes or so. This is not as bad as the other version but still can drive you crazy when you trying to read something or write a problem or do any art work.

What I have done so far and still not working

• Reset the database with both versions ZoneAlarm (ver 9.3.037, 9.3.014) 3 times each and rebooted between each reset.

• Gone into the Firewall/main click Advanced and then selected either "Include networks in the TrustedZone upon detection" or "Exclude networks in the TrustedZone upon detection" from the default of "Ask which Zone to place the new network in upon detection" I have done either one of the include or exclude more than once for each version(9.3.037, 9.3.014) of the ZoneAlarm and neither way works. I have reboot after each change.

Needless to say can get much computer work done this way. I have read the post and done everything that make sense to do.
Help Me
Jim

Re: Continuous "New Network" bug? Problem?

Sorry all users here and you seem already updated on the issue including contacting the official support (?), so there is little we can add. If it was working sometime before then you may try a full removal and reinstall. If you have a third party software managing the network/internet connection then remove it and use VISTA native support.

1.) Restart your computer
2.) When you see the screen go black and it starts booting back up keep
tapping the "F8" key (at the top of your keyboard)
3.) This should bring up a menu. Choose Safe Mode off the menu by
using the arrow keys on the keyboard to highlight Safe Mode and press
Enter
4.) If you get a message asking to go to Safe Mode, choose Yes. If you
get a help and support window, close this.
5.) Double Click the Program Files Folder
6.) Right Click the Zone Labs Folder, click Delete, and choose Yes

NOTE: If you cannot delete the entire folder, please open the Zone Labs -> ZoneAlarm folder and delete out as many of the files listed here as
possible.

7.) Close this window
8.) Click Start, My Computer
9.) Double Click the C:
10.) Double Click the Windows Folder (It may also be WinNT)
11.) Right Click the Internet Logs Folder, click Delete, and choose Yes
12.) Double Click the System32 Folder
13.) Right Click the Zone Labs Folder, click Delete, and choose Yes
NOTE: If you cannot delete the entire folder, please open the Zone Labs
folder and delete out as many of the files listed here as possible.

- Go to Start -> In the search box
- Type %temp% and press enter
- Select all of these files and delete them

20.) Clear the Prefetch folder per the instructions below.
Go to Start -> In the search box - Type Prefetch and press enter
- Select all of these files and delete them

21.) Empty your recycle bin.
22.) Restart the computer.

23.) ZASS does not play nice with many other security tools. They may block its correct functioning including updates. For example, spyware doctor, spysweeper, trojan hunter, win patrol, PCtools Threat Fire, Mcafee, Norton, Symantec, Adaware, SpybotS&D, WinPatrol, AVG, Avast free, NOD, Kaspersky, Comodo, Rising, PC Doctor, MS Security Essential, AVIRA and many others. If you want to troubleshoot issues with ZA please remove these tools (not enough to disable) and install back (if you really need) only after you see your ZASS is working as it should.

Re: Continuous "New Network" bug? Problem?

I am very glad to hear the issue is resolved now and thank you very much for taking the time to report back.
I am closing this thread since the issue is resolved. Do not hesitate to open a new thread for any other ZA product related issue.

A side note: ZA products do not officially support tablet version of the OS. In your case it seems to work fine tough...