Market leading manufacturing business is seeking an experienced
Customer Service Representative to work with customers who have
placed warranty claims and are awaiting the outcome of the claim
investigation. In addition to this you will be advising the
customer of the outcome of their investigation as well as working
with the production and dispatch team to ensure commercial
customers orders are dispatched and freighted within the necessary
time frame.

Along with this you will be working on a project to enhance the
process and service to the customers through the development of new
systems and technology.

To be considered for this role we are looking for individuals
with

- 2+ years' experience in a Customer Service role
- Strong communication skills both written and verbal
- Problem solving ability
- Ability to build rapport with customers
- Calm under pressure
- Experience working in a fast paced environment

In return you will work in a supportive team environment, a
progressive and growing organisation who has the customer as their
top priority.

Hours of work are Monday to Friday, 10.30am to 7pm, with an
occasional Saturday.

To be considered for this role you must be a NZ Citizen or
Resident.

Apply Now with your CV, this is a great role for someone wanting to
take the next step in their career.