Payment in full is expected at the time service is provided and should be paid through one of these payment alternatives: cash, check, or credit card (MasterCard, Visa, or Discover).

Payment Arrangements

If unusual circumstances make it impossible to pay the balance when a bill is received, we invite you to call or personally discuss the matter with a financial representative who will set up mutually agreeable monthly payments based on the amount of the bill and guarantor income and expenses. This will avoid misunderstanding and enable you to keep your account in good standing.

Financial Assistance

You may be eligible for financial assistance under the terms and conditions the hospital offers to qualified patients. For more information, contact the financial assistance representative at 618-847-8244.

If you have billing questions concerning any of the services with which we contract, please call the service directly.

Thank you for using Fairfield Memorial Hospital. We appreciate your confidence in us by choosing us as your healthcare provider. We offer the following information concerning our credit policy to help you understand the responsibility for payment of patient accounts and to keep to a reasonable minimum the amount of time necessary to settle balances. We must rely entirely on patient revenue for operation of this facility, which provides 24-hour-a-day quality services from a full staff of professional and specialty skilled employees.

Business Office

The Business Office is open Monday through Friday, 8:30 a.m. to 4:30 p.m. All patients, with the exception of those on Illinois Medicaid, will be mailed a copy of their bill. Please contact our staff by phone at 618-842-2611 or in person should you have any questions or concerns regarding your hospital bill.