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XIKAR, Inc.

XIKAR Cigar Accessories are manufactured to the most strict standards of quality, ensuring perfectly cut and lit cigars every time.

The world renown XIKAR® Xi cutter gives cigar enthusiasts the finest cigar cut with power, efficiency and ease of use. The cutter operates by a double-guillotine scissors action, using a bottom hinge point with an internal spring to release the cutter to the open position. A locking device retains the blades in the closed position after each cut. This feature adds to the safety and portability of the cutter.

XIKAR Lighters are available in a variety of flames types and styles for the most demanding aficionado.

All XIKAR lighters proudly to meet the performance criteria of ISO 9994 & F 400 Standards and are designed using XIKAR's four fundamentals.

Executive Summary

XIKAR, Inc., based in Kanas City, is dedicated to providing customers with the finest cigars, cigar cutters, lighters, containers, humidification and accessories.

XIKAR has doubled in size (without any software growing pains) since xTuple implementation.

Problems

XIKAR, Inc. had been a QuickBooks® user, but with over 20 employees at its Kansas City headquarters, the limited software was unable to meet the companys needs. With QuickBooks®, there was no integration across systems. XIKAR was forced to create separate systems for shipping, reporting and accounting. QuickBooks® would not support the exporting of reports to Excel and was processing slowly when its database wasnt locked up entirely.

XIKAR needed a business management software system they could grow with.

Solutions

XIKAR, Inc., chose xTuples free PostBooks Edition and the commercial xTuple Web Portal, integrating it with their other internally-developed operational software systems. Just one year after implementation of xTuple, nearly a dozen employees used the solution for day-to-day operations and others use it to access customer reports and information.

Additionally, xTuple drove significant new functionality with credit card processing support for Authorize.net. XIKAR has doubled in size since implementing xTuple's business management software.

Results

XIKAR, Inc., implemented and tested xTuple just under four months. After the first year, the software was available across all departments. XIKAR now has the capability to track sales for commission statements, link orders to shipping with UPS and FedEx, process credit card sales and service multiple ship-to addresses per account. There have been no scaling issues as the company has doubled in product distribution volume. xTuple has provided control, flexibility and low-cost, high-value business management software.