Conflict Management

“All you need is love,” sang the Beatles. But if the Fab Four had been family business owners, the lyric should rightly have been written, “All you need is trust.” Family business members often profess…

The goal is to develop communication skills that allow us to discover a mutually beneficial resolution. Communication skills among family members range from “begging for a fight: lose-lose” to “mutual satisfaction: win-win.” Those families that maintain life-long positive communication develop their skills by rigidly adhering to the following “Nine Habits.”