Visit the Administration Office (51 E. Main) to fill out a utility application. You will be required to show your closing papers on the property so we can verify that you are the new property owner. You will also need to leave a deposit: $150 for single family residence, $200/unit for commercial properties. Please note that we do not allow renters to sign up for utility accounts. All rental utility accounts must be in the name of the property owner.

Visit the Administration Office (51 E. Main) to fill out a utility application. You will be required to show your closing papers on the property so we can verify that you are the new property owner. You will also need to leave a deposit: $150 for single family residence, $200/unit for commercial properties. Please note that we do not allow renters to sign up for utility accounts. All rental utility accounts must be in the name of the property owner.

You will need to complete termination paperwork in person. Visit our City Administration Offices (51 E. Main). It's important that you submit this paperwork, as you are responsible to pay any utility charges incurred until the account is terminated by you or the new tenant.

We recommend you hire a plumber/contractor to find the leak. Once the leak has been fixed, write a letter to the city explaining the leak, where it was and how it was fixed. Attach your receipts to the letter. The City typically credits back a portion of the charge of the water due to the leak.

Yes, Auto pay can be set up through Xpress Bill Pay. Simply go to our City’s website, www.afcity.org, and click on the button that says, “Pay My Bill”. Set up an account using your email address and utility account number. You will then have the ability to set up your utility payments on auto pay, either directly from your checking account or on a credit/debit card.

Yes, every year American Fork City issues dump passes to their residents who are current garbage customers. Each household may receive one dump pass. Each punch on the dump pass is worth 500 lbs. or a total of up to 1500 lbs.

Yes, due to low water tables we do have restrictions in place for pressurized irrigation water.Homes with sprinkler systems (12:01 am – 10:00 am or 6:00 pm – 12:00 pm)Odd number houses water on Monday, Wednesday and FridayEven number houses water on Tuesday, Thursday and Saturday

Homes without sprinkler systems (water during the day)Odd number houses water on Monday, Wednesday and FridayEven number houses water on Tuesday, Thursday and Saturday

Your utility bill will show two sewer charges. These charges represent the amount paid to American Fork City and the amount we have to pay TSSD (Timpanogos Special Service District). Sewer-AF pays for the infrastructure of the sewer system and its maintenance. Sewer-TSSD pays for the processing of the waste water.

Yes, we offer a tenant/landlord statement. Landlords can request that a statement be sent to them as well as the tenant. The fee for this service is .40/month. This cost covers the printing and mailing of the additional statement. We strongly recommend this option to all landlords, as the landlord is the responsible party on the utility account.