Monthly Archives: March 2013

OpenStreetMap database unavailable on 31 March 2013

There is a current problem with the OpenStreetMap database and so the data API is currently unavailable due to hardware failures.

The current issues were first observed early on 31 March 2013 when the primary database server became non-responsive. The system administrators are aware of the problem and will resolve it as soon as possible. A complicating factor is the observation of a holiday at the hosting facility that prevents physical access to the server until Tuesday morning.

With the database unavailable, editing is not possible. Other database-related activities, such a new-user-signups, are also unavailable.

Other non-database-related services should operate normally. Tiles are being served with current data.

The system administrators will continue to take steps towards the return of normal operation. Given the aforementioned holiday at the hosting facility, normal operation may not return until some time Tuesday, 02 April 2013.

2013-03-31 1810 UTC – Admin on site

One of the OpenStreetMap Foundation hard working system administrators is currently on-site at the hosting location and working on a solution.

Thank you to the facility and everybody involved for permitting access during the holiday.

Corrective actions are in progress. Services are not yet restored. Stay tuned.

2013-03-31 1900 UTC – Return to normal operation

The database has been returned to normal operation. All OpenStreetMap services should be operating as expected.

Thanks again to the admin team and our hosting providers for the prompt resolution to this unscheduled outage.

The OpenStreetMap Professional Large Users Summit is going to be held just after SOTM US, on June 10th in San Francisco at the Marriott Union Square. You can register here. Be quick, space is limited.

OSM PLUS is new and focused on professional users of OSM data and toolchains commercially, academically, in government and elsewhere. It is a paid-for event and we expect it to be more of a conversation than a traditional presentation. Many professional users have similar concerns and expectations for OSM. We want to explore these in an environment focused on coming up with solutions.

Today, OSM is a volunteer-only organization. This focus doesn’t always satisfy the needs of many users. We want to have an open conversation about ways to make OSM better. Because of that, the program will be influenced by those who attend.

PS you can use the code “GPS” to get 20% off the ticket price if you register soon.

You can find all Humanitarian OSM Team (HOT) board minutes here. Also, HOT is now tax exempt in the US. Further, a new HOT task for Madagascar is available now. Derick Rethans created an animation of the HOT Mapping efforts in Mali.

Some OpenStreetMap services will be off-line on 08 March 2013 for scheduled maintenance.

The OpenStreetMap Foundation, Operations Working Group advises that on 08 March 2013, scheduled maintenance of OpenStreetMap services will occur from approximately 0900H to 1600H UTC. The following service changes are expected:

API read-only from 0900H to 1500H UTC

Diffs off-line from 0900H to 1500H UTC

Wiki off-line/read-only from 1000H to 1600H UTC

The scheduled maintenance includes upgrades for the database server and improvements for the wiki server. Some more specifics given on the wiki. Actual service times may vary within the service windows described above.

Thank you, in advance, for your patience and understanding during the maintenance window.

Thank you, as always, to the Operations Working Group, for their tireless efforts that keep OpenStreetMap services working smoothly.