Reports of customer sites down 9/29/2017

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We are aware of reports that some customer sites are experiencing intermittent down time. The DNS service used for Homestead sites is experiencing network connectivity issues which is affecting the ability to route traffic to customer sites. Our engineers are available to assist our partner in any way possible. You may follow their status here, https://www.opensrsstatus.com/

I got a message after working on my website all day that the server cannot be found. I am using Google and Firefox to pull it up but both give this message: Server not found Firefox can’t find the server at www.zajaddiegyptianarabians.com. Check the address for typing errors such as ww.example.com instead of www.example.com If you are unable to load any pages, check your computer’s network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. What is the problem?

Looks like we are affected and out websites cant be found. Not good at all as my business is now offline. We have to wait till homestead support opens, as they probably not aware of the problem. Regards. Iain

This reply was created from a merged topic originally titled EMAIL Problem.

I cannot send email from my Outlook 2013. I am getting a error message of "Cannot find email Server. Verify the Server information in your account properties. When I do this and try to send test email. I get and error "The Server responded. 451 Temporary Local Problem

All of my clients have delivery services where people place orders online and are freaking out asking me to do something. There is no way of getting a hold of anyone at Homestead and in the meantime I have 100 delivery businesses around the US that can't receive orders. There have been nothing but problems since they changed the platform even though it was outdated. At least it worked.

This is an update that I got from my question - Dear Support Will emails that have not reached us be qued as clients are not able to email us and I have received a number of complaints by the telephone. REgards. Iain

And the response was -- I am sorry, but probably not. As this is a DNS issue which affects the routing of traffic, these messages are not able to reach our mail servers, so we are not able to queue them. If the sender's server is configured to queue failed deliveries and attempt to resend later, then you may receive them once the DNS is resolving correctly.

i was expecting some 15-20 email messages from reporters across the state of maryland last night (I work media). i tend to get them between 9pm and later. i received none. its already 6:54AM here in the east coast. i sent test emails to mine and they never made it to me. what's being done with that issue?

Michael8668, there is only one issue with the DNS provider. DNS is responsible for all traffic online. It takes your domain name and routes it to the appropriate IP address for both websites and email. When DNS is not resolving the Internet is not able to equate the domain name with the appropriate IP address. An update was posted a few minutes ago that they are showing improvement on the connectivity issue causing the problem.