We want to provide you with the best possible training, but we can only do this if the course starts on time.
This means if you are late, you will not be allowed into the course for that day.
We operate a strict shut-door policy, see below for cut off times: -

For training courses that begin at 9:30am, you will not be permitted to participate in the courses after 10am.

For training courses that begin at 12:30pm, you will not be permitted to participate in the course after 1pm.

To give yourself the best possible chance of being on time, you'll have to plan your journey the day before.
Venue address and directions can be found here and we have also provided some travel links and apps here to help prepare your visit.

Your booking is non-refundable. This means if you do miss your course you will be very welcome to attend another course, but you will need to pay again. You can however postpone your booking for a later course so long as you give us two full working days’ notice. You can only do this once per booking.

Please note!!!:On the morning of your course our telephone lines will be extremely busy and we will not have the facility to give you telephone directions to the venue.

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Please have a credit or debit card ready to pay for your booking. These cards are accepted:

Master Card

Visa Credit

Visa Debit

Visa Electron

American Express

Credit card payments are made securely through WorldPay and you can also use PayPal

Your Privacy - We hate spam email as much as you do! We will never share your email address or details with any 3rd parties and we will only use the information provided for the purpose of booking your course. For full details, please see our Privacy Policy.

If you wish to arrange training at your own place of work, please complete our booking form here.