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Delivery & Returns

UK DELIVERY

All orders placed before 4pm (gmt) business days will be shipped same day for delivery the following working day
all orders placed after 4pm Friday through the weekend (or on nonworking days e.g Christmas and bank holidays) will be shipping the following working day.
There are no weekend deliveries. If your order is time sensitive please make sure to order in reasonable advance.

INTERNATIONAL DELIVERY

All orders are shipped same day if ordered before 4pm (gmt) business days only. For more information regarding shipping rates, please see Delivery & Returns page.
standard shipping takes 7-21 days and prices can vary depending on country and remote destinations.
express shipping takes 1-5 days and prices can vary depending on country and remote destinations.
All applicable international customs fees, taxes and duties are the sole responsibility of the customer. Customs authorities require that we state the value of the order directly on your package. It is at the sole discretion of customs agents to release your package.

RETURNS AND REFUNDS

If you are not completely satisfied with your purchase, or you require an exchange in size/colour, simply return the item(s) to our UK address stated on the returns form with their original tags and packaging within 14 days of receipt (21 days for International customers).
Return shipping will not be reimbursed unless the item is faulty or a mistake has been made on our part.
Please follow the instructions on the returns form included in your package.
(if you did not receive one please contact us via email and we will send you a copy)
Unless the item is faulty, make sure all labels are attached and if possible in original packaging.