Support Center

Connectivity Issues - 23 Sept

*Update 8:30pmBST*: The connectivity should now be stable in Rival Kingdoms and Samurai Siege. We will continue monitoring the situation with our partner until the issue is completely resolved.

*Update 7:30pmBST*: The connectivity should now be stable in Rival Kingdoms and Samurai Siege. We will continue monitoring the situation with our partner until the issue is completely resolved.

At about 2:47 p.m. BST on Wednesday, September 23, players began reporting connectivity issues in Rival Kingdoms and Samurai Siege that we have determined are being caused by a fault with one of our service providers.

We are aware of the issue and are working hard to resolve it. Our engineers are currently working to restore the game as quickly as possible.

We will keep players informed via our Twitter accounts and make an announcement there when the games are available: