The company insists that all credit card information in their database were encrypted, and that hackers who got access to the network should not have anything sensitive aside from usernames and passwords – which PSN users will have to change. Sony also says they’re working with the FBI to make sure users are protected and that they’re complying with the law.

Sony still puts some of the blame for the attack on Anonymous, the group that announced they would attack Sony because of its lawsuit against Geohot – the man who initially jailbroke the PS3 – and because of Sony’s approach to the rights of its users at all. Sony says that the Anonymous attack stole information from their “top management,” although they stopped short of blaming the whole issue on them.

Regardless, Sony has a lot more work to do before gamers are happily playing on their PS3s again, and it remains to be seen whether 30 days of free service will be enough to help customers forgive and forget.