Collaborative Partnerships.Enduring Results.

to ensure attention is given to both the technical/business problem and the relationships.”

– Peter Block, Flawless Consulting

AlexanderHancock’s collaborative approach sets us apart. We aren’t consultants who do things to an organization. We solve problems withour client. A second hallmark of our approach is enduring results – solving problems so they stay solved.

And we agree with Peter Block that any solution has to address both the technical/business problem and the human issues – the people involved in, and affected by, the problem. Paying attention to the relationships and the people is a distinguishing feature of our approach.

Why do organizations occasionally need a consultant?

Sometimes we can’t see our own situation clearly until we step outside it and see it “with new eyes.” Consulting helps clients see “with new eyes” and more clearly focus on their own challenges, the options for dealing with them, and the potential consequences of those options.

Organizational Consulting provides the structure and processes for businesses to

Clarify goals

Identify challenges, obstacles and problems

Analyze, quantify, evaluate

Create and evaluate options

Anticipate consequences

Plan and communicate actions

Partnership and collaboration are hallmarks of our approach. We combine our organizational consulting experience and capabilities with your knowledge of your own business and company culture to produce results in the following areas:

Organizational design

Strategic alignment

Strategic planning

Strategy communication/strategy deployment

Team alignment

Customer Value First policies, processes, and practices

Engaging front-line employees in improvement strategies

Empowering employees to meet customer needs

Succession planning

Change management

Strategic change communication plan

Culture change Process

Cultural inclusion

Competency models for leadership and for sales

Collaborative customer teams

Collaborating in a matrixed organization

Consulting may also require assessment, and may result in training or coaching. Contact us to learn how to meet the unique challenges facing your business.