Wendy's is top fast-food chain in Zagat survey

Friday

Sep 28, 2012 at 12:01 AMSep 28, 2012 at 6:29 PM

Wendy's has been named the top overall fast-food restaurant in Zagat's annual survey. The Dublin-based chain racked up the most major wins in the mega-chain category (more than 5,000 U.S. locations), ranking as the top overall chain and taking first place in the food and décor lists, and had the best salads.

Tim Feran, The Columbus Dispatch

Wendy's has been named the top overall fast-food restaurant in Zagat's annual survey.

The Dublin-based chain racked up the most major wins in the mega-chain category (more than 5,000 U.S. locations), ranking as the top overall chain and taking first place in the food and décor lists. It also was deemed to have the best salads.

Wendy's also took second place in service and in the “most popular” categories.

Zagat, which rates and reviews restaurants, hotels and many other types of businesses, polled more than 10,500 diners for the survey. The diners ate at a chain restaurant 9.4 times a month, with 5.8 at fast-food restaurants and 3.6 at full-service eateries - for a grand total of 1.2 million chain meals per year.

The diners rated the chains on food, decor and service on Zagat's 30-point scale, and selected their favorites in a number of sub-categories.