I had found the Ecosport online at a special of $139 for a lease so I went in to check it out. After chatting with the salesman who was very nice, he came out with the price of $290, a far cry from what was advertised, to say the least I left with a semi-bad taste in my mouth, false advertising to say the.least, unless you can actually read the obnoxiously small print. So a couple days go by and I get a call wanting me to go in to meet with the manager, who explained the false advertising as something else, but still the same to me. I was then offered a car with low mileage which was part of their loaner program for a decent price which I took. After getting the car home we noticed two dents, we took video so we had a time stamp, and tried to call our sales rep about it, he never returned my call, which is upsetting, because within a couple of hours of the sale I felt like I was scammed. It does not seem like they care about having happy customers, it is over a week and still no returned call. Thanks DePaula I appreciate receiving a damaged car that I will be blamed for the damage on, too bad your stock pick shows the dent in the hood if you look.

Consumer Review

Excellent All Around Vehicle

by NASCARMAN18 from Richland,WA

December 27, 2018

I could not be more pleased with my purchase of this vehicle. I bought this SUV new on December 28,2017. Here are my observations after 1 year and 9,527 miles.
Vehicle: 2017 Ford Edge SEL.
Options I chose: All-Wheel-Drive, 2.0 Ecoboost engine, Blue Jeans Metallic exterior, Ebony leather interior
The good: A lot of feature content on the SEL trim. Mine has leather seats, heated front seats, power driver & front passenger seats, heated steering wheel, fog lights and much more. The interior is very comfortable and VERY spacious. I am 6 ft 6 in tall and I have plenty room to spare in both the front and rear seats. One of my big reasons for choosing the Edge over other SUVs was how spacious it is. The ride on both the highway and in town is excellent and the cabin is very quiet even at 70 miles per hour. Cargo space is generous and the 2nd row seats fold down which is helpful. The gas mileage is acceptable for a mid size crossover. I average 21 mpg and on the few road trips I gone on, I've averaged 26-27 on the highway. The All-Wheel-Drive system works great in snow. The AWD is intelligent meaning that there is no button to push or dial to turn when AWD is needed, the car senses the road conditions and activates AWD when appropriate. The build quality and reliability has been top-notch so far. The size is perfect for driving around town and driving on the highway.
The Bad: Value for the money. If you buy the Edge brand new, the price is very close to that of an Explorer or other 3 row vehicle. To add onto it, the resale value is mediocre at best. I looked up the trade in value the other day and it's quite low considering how much it costs new. I'm not planning on selling it anytime soon so this isn't an issue for me but if you like to trade often, this will be a downer.If you need three rows of seats, the Edge isn't the vehicle for you as there is no three row option, which is great for people like me who don't want or need a 3rd row of seats.
Verdict: The Edge was a great choice for me , I very satisfied with it and I hope to own it for a long time. This is my 2nd Ford Edge, the first one being a 2011 SEL that I traded in after 22,000 miles for a pickup truck in 2013. I have observed that the 2017 is an upgrade from the 2011. The car I traded in to buy the '17 Edge was a '13 Subaru Outback 2.5i Limited. The Outback was a very good reliable car(46,000 miles with no issues) but it wasn't quite as comfortable and spacious as my Edge is. I would certainly recommend the Ford Edge to anyone looking for a practical,spacious,comfortable SUV.

Crystal my sales consultant worked magic to get my car fixed she truly looks out for the customer - my car looks great! THANK YOU

Consumer Review

V4 is a pouch, go for the V6

by HighlanderCrushMom from Green Bay, WI

December 21, 2018

Test drove both the V4 with turbos, don't bother...it's too big of a vehicle and takes 10 years to get up to highway speed. The V6 is much better fit for the size. Very roomy, excellent cargo space. Plenty of leg room in the back seat. I took out the SEL and Titanium and the leather is sharp and nav is easy to use. Prices seem very reasonable for the options you get. My only watch out is that this is a SUV not a cross over. Felt more like my husbands F150 than my Rav4.

I have bought many cars over the years. I had a complicated 2 car trade made more difficult by distance from DePaula ford (3 hours). I explained this to the sale associat and they put me right in touch with the sales managers to complete the deal. Eric was great to work with. We assessed my trades via pictures and vin look ups. Agreed on a price for the new truck and they delivered and picked up for a small fee savings me 6+ hours of car time. DePaula does not mark up new Raptors like many of the local dealers here in NJ. Fair honest and direct. I will buy from them again for sure!

Consumer Review

This is our second Edge. Great vehicle!

by DaveO from Cities suburbs

December 19, 2018

We just bought a new Edge after trading in our 2007 with 195,000 miles. It was a great car and never needed anything beyond routine maintenance. Hope this new one is just as good!

I normally read these reviews with a grain of salt, figuring that a portion are made by relatives of every dealer. I can honestly say that this place was just great. Traded in my truck on a 2017 F150 Roush and the entire transaction was done over the phone until I drove a couple of hundred miles to make the trade. The entire staff could not have been any more honest or transparent, the Roush was perfectly as described, and the trade in went off without a hitch. The trade in price was completely fair and the deal that we worked out was just great. They even had some things done to the Roush, like spray in bed liner, before I picked it up so that it would be ready to drive off. Can't say enough good things about everyone there...even if it started to snow that night [it is Albany after all...!]

Consumer Review

Most beautiful car I’ve owned.

by Grandma Francie from Jefferson City, MO

December 15, 2018

I wanted a comfortable car in my older years but also needed hauling capacity. The Edge gives me everything I need and want. It’s a luxury car but it has 4WD for safety and I just love it.

Depaula did a fantastic job at making my car buying experience quick, easy and painless. They took all the anxiety out of the entire experience. Never felt pressured or that they were getting something out of me. Thank you Depaula (and Albert), I will be buying my future vehicles from depaula.

Consumer Review

Smooth ride, comfortable seats

by Nt_FordEdge15 from SCHENECTADY, NY

December 13, 2018

Pros:
The Edge is a quiet, smooth ride. Love taking this vehicle for extended destinations, because the leather seats are so comfortable.
Cons:
The brakes are EXTREMELY touchy. I spoke to the dealership and the man I spoke to said his wife has the same vehicle and this is her complaint also. When the brake pads are cold, even if tippy barely touch them you stop suddenly.

The Service Department treat customers very cordially and respectfully. They take care of all the details making the experience of having your car repaired very comfortable. They gave me peace of mind.

Consumer Review

Newest car we've owned.

by LouS from Mpls., MN

December 25, 2018

It's that beautiful royal blue color and a very nice design and the 2nd nicest car we've owned, which slightly clouded our attempted objectivity. Consumer Reports shows it well in lots of ways for the middle size vehicle we need. The legroom is nicely more than our van had, the passenger seat is more comfortable than vans we drove and it is nice and quiet while driving. There are some suggestions I would tell Ford about the too small size of the cruise control, the wasted space full of small letters on the driver menu screen, about the lack of vision to the outside over the driver's right shoulder or out the small back window thanks to the backseat headrests. I'm waiting for the 19-27 mpg but I'm not an "ease into it" in the city or slow highway driver. It drives very nicely!

The whole team went out of their way for me. Will gave me his personal cell number. They sent someone to pick me up when I couldn???t get a ride to pick up my new vehicle. Paul was so patient with me & listened to my needs. They found the perfect SUV for me, even retrieved my old vehicle for a trade in from Saratoga. All of this was done around the Thanksgiving holiday weekend. Highly recommend/ excellent customer service!!

Consumer Review

It’s a Keeper

by JKBTex from Dallas, TX

December 4, 2018

We bought our 2015 Edge SE in Oct 14. They changed the body style and we love it. We have had it a little over 3yrs and have not had a problem. It’s is a little wider than the previous models, but we like that. It handles very well, gets up and goes, plus doesn’t feel your going 100mph when you are due to how smooth it is. This is the second Ford we have owned and we will be keeping this until it dies. We have taken it on multiple long trips without issue. There is plenty of cargo space, good sound system, and features you will find on a $60k vehicle, plus more!. It truly is a joy to drive, you won’t be disappointed in purchasing one.

JT and Vince were extremely helpful! They made sure all my needs were met and got me into the vehicle i wanted at my price range! I couldn't be happier!

Consumer Review

Love our New Edge

by newFordfan from St. Louis, MO

January 11, 2019

Is a great sized SUV. Bigger than the compact suvs, but not a monster. Gets great gas mileage, handles well, easy to park and maneuver. Wonderful for a family with a dog, plenty of cargo room for luggage and out 70lb dog. Look forward to having this Edge for years.

Part out of warranty, raised price drastically. Possible bad tires on 6 month used vehicle with supposedly new tires. No assistance from dealership obviously trying to capitalize on out of warranty

Consumer Review

Very reliable in every way.

by Bob & Helene, travelers from Mishawaka, IN

December 9, 2018

This car has been perfect for my husband and me since we traveled a great deal. Since my husband died, my needs have changed, so if I decide to buy another car, it will be a bit smaller. Whatever I choose, it will certainly be from Jordan Ford.

Metro Ford I recommend because of their professional staff who worked thouroly and continuously with me until we found the right fit as far as a vehicle that my wife and I would be comfortable with.

Consumer Review

Love my Ford Edge

by Jupiterkaren from Jupiter florida

January 5, 2019

Great comfort front and back seats. Display is large enough to see while driving without taking eyes off road to focus....navigation awful. Takes me past places I am looking for, when I use voice commands it calls wrong people, also some buttons so small you really need to make sure you get familiar with vehicle so you can press when needed. Once in a while I detect a hesitation with the tranny, but then it picks up speed again. Trunk one button great feature, twice I stood by it with keys in hand and it started closing on me, I lived. Yes great vehicle. I feel secure and comfortable.

Troy made this experience wonderful and easy. I am so glad I chose to work with them for my car needs. AMAZING people!! Thank you so much Metro Ford!!!

Consumer Review

The best and most reliable car I've owned

by ATec from Portland

November 9, 2018

This car made me feel like I'm one of the richest people in Portland. It has more leg room and the seats are comfortable. But I wish the front seats are adjustable to pull the legs and push to extend. The other thing is the USB port makes the car more hitech. It makes me feel safe when driving it on the freeway or congested area. When it comes to gas wise, it is the best.

I have been doing business with metro ford sense 2000 when I bought my first new F150. Then a 2004 F150, 2009 F150 and a 2014 F150 and now a 2018 Edge sel. Metro has always met my needs , and I highly recommend Metro Ford.

Consumer Review

Happy about my 2018 Ford Edge!

by HAPPY from Cincinnati OH

December 26, 2018

Feeling excited about my 2018 Ford Edge! Fair price and all features and options that I was hoping for. Recommend this car for anyone looking for some luxury in a cross-over vehicle.

I counted on the previous reviews when first going into this dealership. I am very happy to say that I will be continuing my business with Wedekind! The day I went in to meet with salesman Felice, him and the rest of his team were a great weight lifted off my shoulders. Everyone in the facility worked as hard as they could to make sure I left in a safe, reliable vehicle for my family. What only made it better is that it was the exact car I wanted and they worked with me on the payments to get me where I wanted to be. I would and do recommend this facility to anyone looking to purchase a vehicle. Thank you again Felice and the rest of the team for all the amazing work.
*I only did not rate the Quality of Repairs because I have not yet had any service done on my vehicle.*

Consumer Review

One of the nicer cars I have owned

by Matt from Minnesota

January 1, 2019

This car has meet all of my needs for driving since I drive for work it’s been really good in the winter months of Minnesota

Drove from 2.5 hours away to complete a new car purchase. I've bought and leased over 20 cars in my lifetime and this was by far the best experience ever. Rob was upfront, wasn't into selling but earning my long term business. Very happy overall and LOVE my new car.

Consumer Review

Quite reliable!!!

by SportsMom from Hudson WI

December 31, 2018

This car is the perfect addition to our family with a new driver. Safe and reliable. Plenty of storage space and generous back seat. Handles well in snow

I was highly impressed with our Sales Consultant Courtney Rondeau! She was very personal, professional, and knew her product well. Thanks to her, we were able to purchase the perfect car. The finance department and Head Managers Ben and Chris fought to get me a great payment. I highly recommend going to see them. LOVE MY NEW HYUNDAI!

Consumer Review

Nicest vehicle I've ever owned.

by Emmer from New Haven, IN

December 17, 2018

The ride is nice, great for long distance driving. The size of the car is exactly what I needed since I have a disabled child who uses a wheelchair that I need to transport. This car is exactly what we needed to make our lives a little easier. We could not do it otherwise. I love this car!

This visit was for a factory recall and. it was handled very professionally and quick. Other visits for maintained issues were equally as satisfying. I purchased two other cars from Andi and she is wonderful, love her.

Consumer Review

We are loving our Ford Edge!

by JamieJ from Leavenworth, KS

December 8, 2018

We are loving our 2015 Ford Edge. It is very roomy and my tall husband fits very comfortably in it. We love all of the additional features and it makes for a very convenient and comfortable ride.

I was in town for only a week desperately needing a new vehicle, my credit was not the best however Ryan made sure he found the vehicle that would suit not only my needs but my family needs as well. He worked with the finance people and got me approved!!!

Consumer Review

Love at first sight

by MsBlack76 from Hattiesburg, MS

November 14, 2018

This the best looking vehicle around. The comfort of the interior is exquisite. I fell in love with the Ford edge titanium when I first saw it online, but to drive it was a dream. I still think about vehicle everyday.

* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.

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