Business, general

Partnership toward improvement

Article Abstract:

The Process Oriented Contract Administration Services (PROCAS) is a total quality management initiative used by the Defense Logistics Agency which empowers persons with more knowledge of or association with a quality issue with requisite authority to resolve problems. It encourages participation from persons both directly and indirectly involved in a process to aid in its review, thereby providing a sense of ownership in issue resolution. Its three key principles are teaming, identifying key processes and establishing metrics.

There are differing opinions about the universal application of TQM (Total Quality Management) across countries. A study based on secondary data collected from 143 plants in 4 countries suggests identifying elements that can maximize the effective transfer of TQM across countries and preparing managers to comprehend the methodology of transfer.

Publisher:American Production and Inventory Control Society Inc.Publication Name:Journal of Operations ManagementSubject:Business, generalISSN:0272-6963Year:2005

Usage, Statistical methods

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An empirical study of the impact of e-business technologies on organizational collaboration and performance

Article Abstract:

The use and development of e-business technologies have paved the way for improved organizational collaboration . Better information sharing, in turn, can enhance organizational performance. A model which describes the relationship of e-business technology application and organizational collaboration and performance is presented.

Author: Sanders, Nada

Publisher:American Production and Inventory Control Society Inc.Publication Name:Journal of Operations ManagementSubject:Business, generalISSN:0272-6963Year:2007