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FAQs

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VisAustralia Offices

Questions about VisAustralia Services

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What is VisA On-line, the VisAustralia Assessment Tool? +

The VisAustralia Self Assessment Tool (VisA On-line) is a free service designed to assist you understand your real options for moving to Australia. VisA On-line is a specialist application that accurately assesses your eligibility to migrate to Australia. VisA On-line is based on the most recent version of the Migration Regulations and is the most sophisticated on-line self assessment system of its kind on the Internet.

On completing VisA On-line you will:

know whether you are eligible to migrate to Australia;

be given your points test score; receive the name of your visa and a description of your visa entitlements;

understand your visa options if you are not eligible for a visa now;

receive an obligation-free email confirming your results;

and be invited to contact VisAustralia through our free-call system to discuss your e-Key results with one of our expert consultants.

The software behind VisA On-line is current with the Migration Act 1958. Back to top

What is the VisAustralia Legal Consultation? +

The purpose of the Consultation is to allow one of our lawyers to confirm your eligibility for a visa and define your best visa strategy. We will also explain the process of applying for the visa to you, the timeframes, how much it costs, and will answer any questions that you might have about Australia or the visa process.

Four assessments in one

During the Legal Consultation our lawyer or migration agent will review your qualifications and work experience, and will establish your best accreditation occupation. We will review the Australian states offering the best sponsorship opportunities for you and whether your level of English is sufficient to meet the visa rules. We will also identify any critical visa time periods, confirm the eligibility of your family members, and identify any potential health or character issues.

If you are not eligible for a visa we will give you advice about strategies for becoming eligible in the future.

The assessment result will be confirmed in writing after the Consultation is complete.

The “four assessments in one” consultation is personal and is delivered by an experienced migratoin agent who specialises in this area of law. This represents a unique opportunity to speak directly to an expert in the field of Australian immigration about your case and ask all the necessary questions.

The Legal Consultation will be by video conference if you have an Internet connection or by telephone if you do not. Back to top

How long is the first interview? +

The initial consultation is very comprehensive and takes approximately one hour. Back to top

Do you provide a total cost of the visa process prior to our commitment to use your services? +

Once you have had a Legal Consultation with VisAustralia, and we have assessed your situation and made a recommendation, we send you a written report and also a copy of our professional agreement which outlines the total costs including our professional service fee. Back to top

Is your service all inclusive or will I as the applicant have to do certain parts of the process by myself? +

Our service is all inclusive; we work hand in hand with our clients through each step of the process. Back to top

What will VisAustralia do to help me get my visa? +

Throughout the visa process VisAustralia will work with you closely to prepare the best applications possible. It is our responsibility to prepare quality documentation demonstrating that you satisfy the legal requirements for the visa and follow the visa processes in the most efficient way.

In particular, our professional services include the following:

Review of your qualifications, academic record and academic transcript

Is the accreditation or recognition of my profession with the necessary body included in your services? +

If it is necessary as part of your visa requirements, yes. For example, if you apply for a skilled visa it is necessary to be accredited in your occupation in order to apply for the visa, so the accreditation process is included in our services. However if you are applying for a partner visa it is not a requirement for the visa to have your skills assessed or recognised. Back to top

Do you have finance plans where I can pay the cost of professional visa services off on a monthly basis? +

VisAustralia has payment plans where you pay as each step of our work is completed. The 1st payment is due upon signing the agreement and enables us to start work on your case. When the rest of the installments are paid depends on the type of visa you are applying for, and the steps that are involved in the process. These will be outlined in the professional agreement we send you once we have done your assessment. Back to top

Can I use VisAustralia consultation services on an hourly basis as I need assistance at each step pay? +

The VisAustralia professional agreement covers all aspects of the visa process: instructions on the required documentation, translations, preparation, compilation, review, formatting and lodging of all necessary applications.

If you want to do the work yourself our consultation fee is AUD$275 per hour. Back to top

What is your success rate for visas? +

We prepare highly professional applications that fulfill the legal requirements in order to ensure a visa grant. If at the time of lodging an application you meet the legal criteria, you are highly likely to receive a visa. Back to top

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Other Questions

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Who can be included in my visa application? +

The people who can be included in your visa application are you, your spouse, and your children whether adopted or biological.

The Visa Application Charge imposed by the Australian Government and VisAustralia's professional fee covers everyone who is included in the visa application. Back to top

Can my children be included in my visa application and, if so, is there an additional cost? +

Yes. Your children can be included in your visa application as long as you can prove they are dependent on you. Additional costs include the translation of required documents and medical exams. If they are over 18 there will also be additional costs for their IELTS exams and police clearance certificates. Back to top

Can gay partners apply for the visa? +

Yes.

If you have been living in a same sex de facto relationship for more than 12 months you can apply for the visa with your partner. As part of the application you must provide evidence of your domestic relationship with your partner. VisAustralia can provide advice on the documents that are accepted as evidence of your relationship. Back to top

What family members can sponsor my application for a skilled visa? +

If you have a family member already living in Australia who is an Australian citizen or permanent resident they may be able to sponsor you for a skilled visa.

Your sponsor must be your child or parent, brother or sister, aunt or uncle, niece or nephew, and in certain cases, your grandparent or cousin.

VisAustralia's VisA On-line provides accurate advice on whether your family member can sponsor you for a visa. Back to top

Is your service all inclusive or will I as the applicant have to do certain parts of the process by myself? +

Our service is all inclusive; we work hand in hand with our clients through each step of the process. Back to top

I have a US visa, is this an advantage when applying for an Australian visa? +

No, migration rules and policies apply to everyone equally so there is no advantage (or disadvantage) in having a passport or visa from a particular country. Back to top

What is the usual turnaround time for visas to be granted? +

This depends on the type of visa you apply for. Generally partner visas and student visas are processed more quickly than Skilled Migration visas. Back to top

Will the Department of Immigration interview me as part of my visa application? +

No.

A personal interview with an Australian departmental official is not part of the process of applying for a skilled visa.

The visa application is an evidence based application, and if you can demonstrate in your documents that you satisfy the legal criteria for a visa, you will get the visa. For this reason VisAustralia is very careful to prepare detailed and accurate applications.

Note: in certain cases departmental officials will contact your work referees to verify that your work references are true. Back to top

How do I accredit my work experience and qualifications? +

Before you can make your visa application you must be accredited in one of the 190 occupations in demand in Australia. Each occupation has its specific accrediting body, and the rules of the different accrediting bodies are all different.

VisAustralia can provide advice on what you need to do to be accredited in your occupation. Back to top

What happens if I am not formally married to my partner? +

You can apply for the visa with your partner if you have been living in a de facto relationship for more than 12 months.

As part of the application you must provide evidence of your domestic relationship with your partner. VisAustralia can provide advice on the documents that are accepted as evidence of your relationship. Back to top

Why do I need to apply for a criminal record check? +

A. People applying to migrate to Australia must provide a police record check as part of their application.

Examples of people who may not pass the character test include:

People who have been gaoled for 12 months or more

People who constitute a threat to Australia’s national security

People who have been convicted of people smuggling or drug trafficking