in order to count VIP levels for the players from the globe ( different currency) with a united price of coinswhen players purchase coins in our game we have to implement a new way to count VIP levels as blow:

some of our VIP users will find their vip level downgraded, please don't worry we will compensate you according to the new rule and fix your previous vip level very soon!sorry for the disturbance caused and each of you will get another extra 200 coins for free!

So if we are all downgraded actually you made the vip levels harder to attend overall. In my opinion the rule shouldn't be retroactive - meaning shouldn't apply to old players, only the new ones. I had 600 coins and got vip 3 and now I have 430. If I knew that from before I would have calculated the coins bought differently - either fixed to 250 (for vip2) or fixed to 500 (for vip3). Now with the 430 I have to buy more to attend 500 or it's like I lose 180 bought besides the 250 needed for vip 2.Apart from that I lost everything I had in 4'th page of my inventory.

For me vip levels are more important than coins. I already have 1000 golden goins that I don't use, but the advantages of vip levels are more precious.

And if we are with this topic maybe you change the description of vip levels to be correct. For example for vip 3 and 4 it's said that you receive 6 pages of inventory, but yoi receive less - which is normal takingi nto account that 6 pages are for vip 7

Ryan: I don't understand the logic of your first phrase. Can you please explain more? - how does different currencies affect that much the vip levels. And how giving free coins instead of vip attending coins + decreasing the vip requirements modifies anything? i mean now we have new fixed values - for example now you pay 10 euro and you receive 340 coins for vip levels - how come this value of 340 coins is not affected by currency and the previous one 500 vip coins was affected?Thank you