Wait List

Due to high demand and limited work time I have worked exclusively from a wait list system since 2014.

How to get on my Wait List:

Step 1: Contact me with a submission for restoration with photos of your restoration needs so that I can reply to you with an estimate, availability, timeline, and referral (if needed).Please include:

Clear photos of the woven panel (including both front and back sides)

Dimensions of the panel at the widest point side-to-side and top-to-bottom.

Email: emzaschaircaning@gmail.comText: (614) 906-4363Due to high demand and limited work time I am not currently offering in-person or phone call estimates.

Step 2:I will reply with an estimate and information on your chair(s). If you'd like to go forward with restoration reply let me know you'd like to add your chair(s) to my Wait List. I add folks in order of request to be added date. Make sure to include your name, phone number, and email. I will send you a confirmation email or text.

How my Wait List works:

OrderI work in order of both technique and date added. I do about 10 weaving techniques and rotate them daily to keep repetitive motion injuries at bay.

Time EstimateEvery chair takes a different amount of time- typically anywhere from 2-20 hours, special projects up to 50 hours or more. I am currently operating on a part-time basis as I am a full time mom two kids under 3. My work time, material back orders, chair conditions, space, etc... are all fluctuating factors. I give each chair the attention and craftsmanship it requires. Please be aware that any estimates for time on the Wait List are my best approximation with the information I have at the time, not a guarantee.

Wait List UpdatesEmail updates are sent from time-to-time where you are able to see your progress in line.

When Your Number Comes UpOnce your spot in line comes up I will contact you to set up an appointment to bring in your chairs. I will attempt to contact you 3 times. If I don't hear back I will place you on my will call list and it will be up to you to contact me. If I contact you at a busy time or out of town just let me know when you are ready and I will fit you in accordingly.

DepositNo deposit required to be on the wait list. However, a deposit may be required at time of drop-off (see Policies below).

In the Mean TimeIf you have any finish or structural repairs that need to be made to the chair, it is generally best that they are addressed before new weaving goes in. Contact me with any questions.

Cancellation If you decide not to go forward with weaving restoration and would like to be removed from the Wait List just let me know- there is no obligation.

Policies

Appointments- During your appointment I am then able to give you the following before deciding on restoration:

Full Cost With Sales Tax due in full at time of pick-up.

Weaving Replacement Option Samples

Evaluate Current Condition

Assess Any Structural Repair Needs

For orders of 3 or more chairs: 50% deposit due at time of drop-off.

Payment is due in full at time of pick-up. I accept cash, check and major credit cards. Credit cards are processed through Square, there is a 2.75% service charge on each charge, and receipts are available via email or text only.

General rule of thumb is to leave the old weaving in. However, if you are having repairs to the structure or refinishing the surface and need to remove the weaving, take a photo of the weaving so that I can be sure to reference for the new weaving.

Re-glueingrungs/joints and structural repairs, if needed, begin at $30. If repairs needed are more than I am comfortable tackling, I will refer you to a restorations specialist (or one of your choice) before I will accept the chair.

All weaving is done with bare materials. Staining to match is very difficult and toxic and is best left to a restoration specialist.

Cleaning Fee- Before bringing your chair(s), please take a moment to give them a dusting if needed as they are coming directly into our home- especially if they have been in storage, a barn, have been affected by mildew, or just generally need a good cleaning. Otherwise there is a cleaning fee. In extreme cases I will not accept the chair(s).

Smoke-Free Only- I accept work from smoke free homes only due to the danger of thirdhand smoke. All items come into our smoke-free home with small children.

Appointment Cancellations- Appointments are made especially for you and my time is valuable. If you cannot keep an appointment please contact me ASAP to let me know and reschedule. My policy is after two no-show/blown appointments or chronic re-scheduling I will go on to the next client, thank you for your interest.

Pick-Up- Due to limited space there is a $15 a week storage fee for each item remaining 30 days after first completion notice.