thank you! been wanting a nice coat to go out in and can never fault the quality of the clothes from here. taken the plunge!

Original Poster26th Nov 2016

I'll report back too - bought for mum and sis (I prefer puffy down coats in the winter), also got mum the maroon jacket, will give her both at Xmas.

One of my favourite ever coats from there is this (e5p have wiped all trace of it from their website)

And this for my niece a few years back (was from Primark originally, incredibly cute on her as a five year-old)

26th Nov 2016

how are they with returns? never bought anything from here...

Original Poster26th Nov 2016

afnoor

how are they with returns? never bought anything from here...

Like most internet retailers really - if an item is faulty or they make a mistake (eg, sending the wrong item) they send you a free returns label - otherwise you pay for returns.

Edit: Should point out if they're at fault they also pay back your original P&P. I remember a while back I had to TELL Sports Direct to do that when they sent me the completely wrong jacket!

Edited by: "louiselouise" 27th Nov 2016

26th Nov 2016

louiselouise

Like most internet retailers really - if an item is faulty or they make a … Like most internet retailers really - if an item is faulty or they make a mistake (eg, sending the wrong item) they send you a free returns label - otherwise you pay for returns.

​thanks you wouldn't be having any promo codes for E5P???

Original Poster26th Nov 2016

afnoor

​thanks you wouldn't be having any promo codes for E5P???

Actually, they have been sending out promo codes recently to established customers - but I don't know of any for new customers.

26th Nov 2016

afnoor

​thanks you wouldn't be having any promo codes for E5P???

FREE5 may work for new customers

26th Nov 2016

louiselouise

Actually, they have been sending out promo codes recently to established … Actually, they have been sending out promo codes recently to established customers - but I don't know of any for new customers.

​oh well I'll just get this coat op as it looks very nice....

Original Poster26th Nov 2016

The New Arrivals are due on between 9-10am every morning, 7 days a week (used to be earlier but they've changed the time) - that's when all the good stuff goes. Though sometimes if you bookmark a link some things come back in stock (may be extra stock or returns).

Wow, the boots today went really fast! I think I managed to get these, said there was one pair left, fingers crossed. New Arrivals were a bit late today - about 10 minutes ago.

Original Poster26th Nov 2016

My mum's just tried the code FREE5 via her email address as she's new to e5p, and it worked

Original Poster26th Nov 2016

Sizes12-1420-2224-26

left now

26th Nov 2016

Just used Free5 on the site. I've always been tempted by the site but remembered other people's bad experiences so this will be a nice test order. Fingers crossed

Original Poster29th Nov 2016

Quite a few on FB are grumbling that there's a lack of knee high boots (they go out of stock quickly when the New Arrivals get added) these might appeal to some of you. Personally I'm not crazy about the colour!

Got my coat(s) today. Hm. Not sure what the "well known range" is but I couldn't see any indication of a brand name on the tag.

The fleece material is more akin to the material you'd get on a top, and I imagine it would bobble/not wash well, it's thinner than expected. I'd say the Maroon Jacket (mentioned above) was a better buy.

Bit disappointing. That's one of the downsides of ordering online, you can't see or touch what you're buying.

29th Nov 2016

louiselouise

Sizes12-1420-2224-26left now

​if anyone wants a 16_18 message me mines too big

1st Dec 2016

Thanks for the code

1st Dec 2016

fazz73

FREE5 may work for new customers

Thanks for the code

1st Dec 2016

My order arrived yesterday and I picked it up today. I got a pair of £15 boots from Primark which were really well packaged. It was one of my worries, having read previous reviews. I'm very happy and keen to order again. It's early days but it looks really good.

The boots I ordered (from Post #12) have yet to come to me but one pair won't make it (I ordered a 7 for me and 8 for my sis) - one was out of stock. I ordered just as soon as they appeared online so they have very limited stock or (if you believe the FB page) there's people buying bulk orders.

Not sure but the good stuff goes very quickly.

2nd Dec 2016

louiselouise

The boots I ordered (from Post #12) have yet to come to me but one pair … The boots I ordered (from Post #12) have yet to come to me but one pair won't make it (I ordered a 7 for me and 8 for my sis) - one was out of stock. I ordered just as soon as they appeared online so they have very limited stock or (if you believe the FB page) there's people buying bulk orders.Not sure but the good stuff goes very quickly.

Considering it's a site that buys leftover stock from other retailers, I'm not surprised they don't have a lot of stock. It's pretty impressive they're getting it in the more popular sizes in the first place! The Boots in my previous post have sold out in my size but there's not two more knee high boots on the site and in a wealth of sizes.