iLEARN is an ATO (Accredited Training Organization of APMG and PEOPLECERT for the ITIL® coursesFor an online verification of accreditations, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.

ITIL, or Information Technology Infrastructure Library, is the approach to IT Service Management most recognized in the world. ITIL is an international best practice, created both for public and private sectors. It describes hoe IT resources should be organized to bring business value, documenting the processes, functions and roles of IT Service Management (ITSM).

Prerequisite to take part to the ITIL MALC course: have 15 credits * from the Service Lifecycle or Service Capability training pathway exams.

After have purchased and paid the courses, you should send the certificate / certificates.

To be able to take the exam, it is necessary to have read and accepted the terms and conditions of examination institute. The acceptance of such terms and conditions will have to be confirmed when taking the exam.

* To verify the number of credits earned within the ITIL qualification scheme, you can check the information on the AXELOS website.

To learn about available languages courses and examinations, please refer to the table above.

Teacher language

English

Material course language

English

Exam type

Online

Certification

Official certificates*

* For a hard copy of the certificate, please contact us at [email protected] before booking the exam.

Paper certificate

Description

The official electronic certificate (e-certificate) is provided free of charge and automatically, as a result of exam, and it has the same validity of the paper certificate.If you still want to receive the paper certificate, in addition to the electronic certificate, choose this option. The certificate will be sent directly to the adress you provide at the exam registration.