“Oh that’s the problem,” he [Amazon customer rep] said “if some of the books will download and the others won’t it means that you’ve reached the maximum number of times you can download the book.”

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Sometimes, he said, it’s five or six times but at other times it may only be once or twice. And, here’s the kicker folks, once you reach the cap you need to repurchase the book if you want to download it again.