The car was really good, the customer service was good.
The only problem was the cleanest of the car inside and out and the two kid seats we got were also dirty. In the end when we got to our destination we cleaned the car inside. As I said Sicily By Car was good but those little details make a big difference.

Had to wait for a very long time to pick up, at the desk and then again in the car pound. In all, over 2 hours.
Wasn't allocated the car we had booked.
Given a larger car, which we did not want.
This was more difficult to manoeuvre on narrow roads and used more fuel, so cost us money.

The van was in poor condition. Numerous deep scratches all over the car. All the damage was documented prior to leaving the lot. Upon returning the van the attendant tried blame us for a very minor scratch on the plastic rim covers. Despite the heavy damage elsewhere prior to receiving the van, they focused on some tiny scratch. Suspect a scam to pay for damage we did not do. Do not rent from this place!!!

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