I spoke with a sub-agent of 8x8, Tom Palmer, President of Adrena Speed Solutions. Palmer has been selling 8x8 services for a while. He told me about the time (around 2006) when Packet8 was the service brand of 8x8 that...

Besides the stock price changing, Broadsoft is enhancing SIP trunking. "BroadSoft, Inc. has announced the release of an enhanced SIP trunking solution, enabling service providers to add unified communications and mobile applications to their SIP trunking offering with speed and...

The markets are flat. Broadband, voice, TV and cellular. There are more cellphones activated than there are people in the US. The average home has 4 Internet enabled devices.So what do you do if you are a Cellco and more than 60%...

8x8 has hit $100 million in annual revenue making them the number 2 hosted VoIP provider (behind Comcast). 8X8 put up some good numbers last quarter.At $100M, the company has proven that they can organically grow revenue. The churn is...

"Its a typical situation in these typical times..." Dave Matthews BandIt seems that ISP roll-ups just don't last long. Volaris anyone? This story has a Tampa flavor, since KeyOn Communications Holdings Inc., acquired Broadsoft's second customer ever, CommX, in June...

According to Insight Research, independent hosted PBX providers should be able to take some small business market share from the Duopoly over the next five years.The small business market size is more than 40 millions lines, says Robert Rosenberg, INSIGHT...

On April 5, 2012, Sprint filed a petition for declaratory ruling raising a number of issues concerning the applicability of tariffed access rates to Voice over Internet Protocol (VoIP)-originated calls. (Issues that the FCC should have already put to bed!)...

Over at CP, the transactional agents are being called Prostitutes and Zombies in opinion pieces. I find that sad considering that the Zombie comment comes from a guy who whined because he couldn't make huge commissions off call centers any...

More cable consolidation. Southeastern Knology is being acquired by WOW!, WideOpenWest LLC for about $1.5B with debt."The acquisition increases WideOpenWest's customer base and will help give the operator more leverage in programming contract discussions with content providers." This statement makes...

"It is happening and no one seems interested in stopping it - that hosted voice services are rapidly becoming a commodity service," Dave Michels"According to the Telecommunications Industry Association, wireless has become the preferred voice-services option. Wireless revenue in 2012...

Craig Walker, Grand Central's co-founder, is jumping back into the VoIP space, according to his tweet (and the TechCrunch article that had to follow said tweet). "LogMeIn's free screen sharing and online meeting service, join.me, just added free internet VoIP...

I hear this all the time: "I can do it myself!" Backup solution? No, I'll build one myself. Outsource your email? No, I can run my own email server. White-label VoIP? Nope. I'm going to spin up an Asterisk box and...

Would that work? Wi-Fi only phone service? Bandwidth.com has launched Republic Wireless (about 19 months ago I guess). It is an MVNO of Sprint but the cell network is the back-up service. Primarily, the VoIP runs over any available Wi-Fi...

At The CPZ, the rest of the panel were cloud guys (VAR's and Hosted UC). This is a snippet of the conversation where the panel is talking about how transactional telecom sales are dead, long live the Cloud! People deemed...

On a LinkedIn group we are discussing SLA (service level agreements) and how they do not represent uptime. If you need uptime, you need redundancy. You need to build a resilient network. Netwolves has a solution called Bonded Broadband. "NetWolves...

From a VAR:"At the risk of sounding like sour grapes, in my experience no one who has tried to use old Cisco phones and bring them current with their Smartnet coverage so they can use them on a new call...

An eclectic mix at dinner at The Forge tonight. Greg Nielsen at Data Foundry who is celebrating both being a nominee for Austin 40 Under 40 and selling out the 1st phase of floor space in Texas 1. My cranky...

So news at ITEXPO is that Shoretel bought M5 Networks last night for $145M, which 3x revenue. Hope shines anew in the Cloud Comm Alliance.UPDATE:According to the WSJ, the value of the deal is up to $162M, including $84M in...

I was reading an article that began "specializing in telephone and network VoIP solutions for Fortune 1000 companies, government agencies, educational institutions and small and large businesses around the world." How exactly is that SPECIALIZING? That's Everyone.Just so you understand: Avaya...

NY’s Broadsoft based Hosted VoIP Provider, Stage 2 Networks, started the new year with the acquisition of the Hosted VoIP Division of Consolidated Technologies, Inc., a New York City area Avaya partner. Stage 2 needed the growth is my take...