A FRUSTRATED homeowner in Barwell has lashed out at the council for failing to end her noisy neighbour problems after three years of complaints.

Debbie Middleton, 47, of the notorious Bardon Road, where Fiona Pilkington lived, said she is fed up of being woken by shouting and loud music in the early hours of the morning.

The pet shop owner, who lives with her elderly mother, said she can now understand why Fiona set her car on fire with herself and daughter Francecca inside because “you just get passed around in circles” by the council.

A spokesman for Hinckley and Bosworth Borough Council said it had been dealing with the complaints but so far had not taken a noise reading that constituted a statutory nuisance.

Debbie said: “It starts at midnight with people shouting and then by 3am the loud music’s playing and people are cheering, shouting, swearing and slamming doors, all sorts.

“My mum’s got a hospital appointment next week and this is making her ill.”

As well as putting in numerous calls to the council’s out-of-hours helpline, Debbie has filled out many forms recording the dates when the noise takes place, the time it starts and finishes, the nature of the noise and how it affects her and her mum.

She added: “They send them out to you with a second class stamp and another second class stamp to send them back with so it shows how urgently they take it.

“I feel like we’ve done everything we can possibly do but nothing is happening.”

To decide whether someone is causing a nuisance a council has to judge whether the noise is reasonable, taking into account where and how often it occurs and how many people are affected by it.

If the noise is judged as a statutory nuisance, they can serve an abatement notice, which sets out rules for the noisy neighbour, for example to only play music between set times.

A spokesman for Hinckley and Bosworth Borough Council said: “The council obviously takes noise complaints seriously and has investigated and taken action with all of the complaints, including sending letters, putting in noise monitoring equipment and advising people about good neighbourly conduct.

“So far we haven’t recorded a level that would constitute a statutory nuisance at the property.