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About us

The best Foreign Exchange Services now in Brazil. You can have your travel money at the world-class level that Global Exchange offers you. A fast service where quality, safety and excellence in Customer Service are a must, no matter where you are. Join the Global Exchange Brazil world.

About us

The best Foreign Exchange Services now in Brazil. You can have your travel money at the world-class level that Global Exchange offers you. A fast service where quality, safety and excellence in Customer Service are a must, no matter where you are. Join the Global Exchange Brazil world.

We are currently the third most important company in the world rendering currency exchange services at international airports and other important touristic spots. At present we have a network of 260 branches located at international airports and hotels in 21 countries and 5 continents, where thanks to our staff of +2,200 employees, we serve more than 5.5 million customers a year.

The Global Exchange Group is currently immersed in an ambitious strategic plan aiming at doublefolding the size of the company over the next 5 years. Our goal is to reach 2021 with presence in 42 countries through 400 branches that will serve 10 million customers a year. This will allow us to increase our workforce to 2,800 employees worldwide. This is a solid and sustained growth that will continue consolidating our leadership in Latin America and the Caribbean and strengthening our growth in other continents such as Europe, North Africa, Asia and the Middle East.

Currencies

Available currencies

The currencies that we buy / sell in our exchange branches in Brazil are the following:

Arab Emirates dirham

AED

Brazilian real

BRL

Danish krone

DKK

Norwegian krone

NOK

Swedish Krone

SEK

US Dollar

USD

Australian Dollar

AUD

Bolivian boliviano

BOB

Canadian dollar

CAD

Euro

EUR

Swiss franc

CHF

New Zealand dollar

NZD

British pound

GBP

Israeli new shekel

ILS

Peruvian nuevo sol

PEN

Argentine peso

ARS

Chilean peso

CLP

Colombian peso

COP

Mexican peso

MXN

Uruguayan peso

UYU

Paraguayan guarani

PYG

Russian ruble

RUB

Indian Rupee

INR

Japanese yen

JPY

Chinese yuan

CNY

Moroccan dirham

MAD

South African rand

ZAR

The Brazilian Real

Since 1994 the Brazilian Real is the legal tender of Brazil, signed as R$ and ISO-coded 4217 BRL. As of today, it is the strongest currency in Latin America and the Central Bank of Brazil is the authority in charge of minting it in coins of 1, 5, 10, 25 and 50 centavos and 1 real and banknotes of 2, 5, 10, 20, 50 and 100 reales. The coin is produced in a brass ring with a cupronickel core.

The Brazilian Real

Since 1994 the Brazilian Real is the legal tender of Brazil, signed as R$ and ISO-coded 4217 BRL. As of today, it is the strongest currency in Latin America and the Central Bank of Brazil is the authority in charge of minting it in coins of 1, 5, 10, 25 and 50 centavos and 1 real and banknotes of 2, 5, 10, 20, 50 and 100 reales. The coin is produced in a brass ring with a cupronickel core.

The Brazilian real was created in parity with US dollar, its highest exchange rate reaching in 1995, when a real was traded at 1.20 US dollars. Then, in the 2002 crisis, the Brazilian real depreciated down to its minimum value —0.25 US dollars.

A little bit of history

The Real was used as a currency until 1942, when it was replaced by the cruzeiro. It was commonly called "réis", which is the short name for "reais", the plural for "real". After some changes in currency regulations, the Real was introduced in Brazil again in 1994 as part of a process of macroeconomic and institutional reforms integrated in the "Plano Real". These economic measures were a success that enabled to cut inflation, so the Real became a stable currency for the country.

This currency became legal tender during the term of the President Itamar Franco, who took the position as Fernando Collor de Mello stepped down. Tax Minister at that time was Fernando Henrique Cardoso, who would become President for two consecutive terms. On 1st July 1994, 2,750 cruzeiros reais were worth 1 real. The Central Bank of Brazil collected and retired 34,000 million of cruzeiros reais and commissioned 1,500 banknotes of reals for a value of 27,000 million dollars (90% minted in the "Casa da Moeda", Rio de Janeiro, and 10% in other four countries). Additionally, 900 million coins were distributed, with a total of 1,000 tons. This change represented a cost of 10 million dollars.

"Deus Seja Louvado"

Since 1986, Brazilian banknotes contained the words "Deus Seja Louvado" (God be praised) and this message was kept when in 1994 the currency of today, the real, was launched as a decision taken by the Ministry of Tax at that time, Fernando Henrique Cardoso. In 2012, the Public Prosecutor of São Paulo sought a court order upon the Ministry of Justice so that the banknotes started to be printed without that sentence. The request was based on the argument that Brazil was a secular state and should be therefore free from any religious influence. Moreover, it was argued that this sentence put one religion before others.

The Central Bank responded to that by stating that the preamble to the Brazilian Constitution explicitly states that the democracy was established "under the protection of God" and that the State, "not being atheist, anticlerical or antireligious, could lawfully make reference to the existence of a higher entity, a god, as long as no specific religious doctrine was suggested".

Eight different currencies in 50 years

Brazil has changed up to eight times its currency in little more than 50 years. After going through the réis, cruzeiro, cruzeiro novo, cruzado, cruzado novo, novamente cruzeiro and the cruzeiro real the country finally adopted the currency of today on 1st July 1994. The latest banknotes were issued in 2010; they come in different sizes and include strong security features to ensure authenticity.

100 Reais | Reals | Reales

1 Real

50 Centavos | Cents

25 Centavos | Cents

10 Centavos | Cents

5 Centavos | Cents

1 Centavo | Cent

FAQs

Aiming to offer the most complete service to our Customers, we carry out foreign exchange transactions with the widest variety on the market. No matter which currency you are looking for, we've got it!

Exchange rates are changing all the time, according to market fluctuations, so we advise you to check rates at our price monitors at our branches or in this website. Please ask your assistant at the branch for information on exchange commissions.

If you change your currency in our branches in Brazil or you place an order by phone, besides the exchange rate, a commission according to the changed currency is applied. Please ask your assistant at the branch for information on exchange commissions.

Global Exchange means quality and reliability. This is applicable to all processes and people belonging to our Company. Our strict procedures and quality controls ensure that our banknotes are always in perfect conditions. Nevertheless, if you want to change any of the banknotes we have given to you, we will be happy to do it.

Because in Global Exchange the Customer is at the heart of what we do and we are proud to offer the best Customer experience in the currency exchange industry. Always by your side in your international travels, Global Exchange offers you the best service in travel money, no matter where you are.

Don’t worry! Global Exchange is a multinational company that offers you a number of channels to get in touch with. According to our principle of Excellence in Customer Service, every single issue reported by our Customers is important to us, so we want to hear from you! With Global Exchange, you will never feel alone.

You can use this voucher in your next currency exchange transaction, at any of our branches within the same country. This discount is applicable on the exchange margin and it does not expiry. Discount not applicable on exchange commission.

Welcome to the Global Exchange Ombudsman (known as Ouvidoría in Brazil).

Our Ombudsman is part of the Ombudsman Sharing System of the Brazilian Exchange Association - ABRACAM.

The Ombudsman service aims to offer an agile and effective solution to situations in which the customer does not feel satisfied with the response to their complaints offered by the regular Global Exchange service channels available at the stores or by the customer service phone 0800 745 1505.

Therefore, before activating the Ombudsman's Office, contact the store where you were serviced and explain your need, as we are always willing to listen to you. Do not miss the excellence of our service!

To ensure agility and efficiency in the solution of your demand, it is necessary to inform the following data:

1) Name of the institution that provided the service.

2) Protocol number or the name of the person you have previously communicated with.

3) Your full name, CPF number or passport and e-mail or mailing address with zip code.

4) The reason for your contact.

Contact the Ombudsman at 0800 770 5422 (only calls in Brazil) or if you prefer, fill out this form.

The service is available from 9:00 am to 4:30 pm, Monday through Friday, excluding holidays.

Complaint

In compliance with Resolution No. 4,567 of April 27, 2017, of the Banco Central do Brasil, the Global Exchange do Brasil has this complaint channel, so that allegedly illegal situations related to the activities of this institution can be registered. Personal identification is not required if you wish to keep your details confidential.

Name

Contact e-mail

Subject

Phone

City

Message

Your message of complaint was sent correctly.

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Terms, conditions and privacy policy

I.- TERMS AND CONDITIONS OF WEBSITE USE

1.- TERMS AND CONDITONS OF USE

The term "user" refers to any person visiting the contents of the Global Exchange Group website.

The user agrees to use the contents and services of the Global Exchange Group website for lawful purposes only.

Under no circumstances shall the user use said contents and services for malicious purposes. The user shall also refrain from carrying out any illegal activity or any action aimed at defacing or damaging the contents, web pages or the functionality of the website.

The user is authorised to view the information contained on the said web pages, and to use the services offered on it by the Global Exchange Group. The user may not reproduce in whole or in part the material and information contained in these web pages.

2.- INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

The intellectual and industrial property rights contained in the aforementioned web sites, graphs, software codes, trademarks, logos and distinctive features are exclusive property of the Global Exchange Group.

Any reproduction, distribution, commercialization or transformation, in whole or part, of the contents of the website without the explicit authorisation of the Global Exchange Group constitutes an offence on industrial and intellectual property rights. The user, or any other natural or legal person, aiming to use hyperlinks or any other type of reference, such as links or buttons, from another website to the website (the "hyperlink") shall ask for the previous authorization in writing by the Global Exchange Group.

The Global Exchange Group shall bring any legal actions at a national and international level (lawsuits, commercial actions, criminal actions, administrative actions or any other) available in order to protect its interests. As a result, the user is responsible for paying for all damages made to the Global Exchange Group in the event of incompliance of its obligations under the present terms and conditions.

3.- CONTENTS

The Global Exchange Group ensures that all contents and services offered at its websites respect the principle of human dignity, the principle of non-discrimination on grounds of race, sex, religion, opinion, sexual orientation, social condition, nationality, disability or any other personal or social circumstance, as well as the principle of protection of children and young people.

3.1.- Changes

The Global Exchange Group, aiming to improve the services of the website, has the right to change, enlarge, pause or cancel, as the case may arise, temporally or definitively, in whole or in part, the products, terms and conditions and services specified at its websites at any moment and at its sole discretion without prior notice to the user. The user accepts and agrees that the Global Exchange Group is not liable for the inconveniences or damages that these changes on the website may cause, directly or indirectly to the user.

Likewise, the Global Exchange Group has the right to change from time to time these TERMS AND CONDITIONS.

Contents of each one of the pages within the website of the Global Exchange Group can differ from one another in some sections such as: promotions, blog, news or the sections about currencies and countries, not being this an exhaustive list.

3.2.- Links

Websites of the Global Exchange Group can have links to other websites or contents owned by third parties. The Global Exchange Group is not responsible in any case for the results that may arise from the access to this websites by the user, neither for the truthfulness or lawfulness of the contents of the third party websites. Access and use of these websites owned by third parties will be mage under the responsibility of the user.

3.3.- Translations

All information and documents available in the translations of the Global Exchange Group website is provided merely for information purposes. In case of differences between the English and French versions and the Spanish version, the Spanish version shall prevail.

3.4.- Disclaimer

The access and use of the websites of the Global Exchange Group shall be done under the sole responsibility of the user.

The Global Exchange Group is not responsible for any damages of any kind caused by the website to the user or experienced by the user under the use of the information contained in the websites that are due to the following circumstances, regardless of whether such situations are attributable to the Global Exchange Group:

Lack of continuity of the referred web pages and malfunctions.

Lack of usefulness, appropriateness or validity of services and content offered at www.global-exchange.com regarding the results and expectations of the user.

Existence of viruses or programs on the user's computer or the presence of viruses in the services provided by third parties through the aforementioned website.

The knowledge that unauthorized parties may have to the type, the conditions, the characteristics and circumstances of access and use of a user to websites and its information and services.

Under no circumstances, including negligence, the Global Exchange Group is not liable for the loss of business, loss of use, loss of profits, loss of data, any direct, indirect, collateral, special or consequential damages resulting from access to or use of services web pages, or otherwise fall within the scope.

4.- ACCESS AND REGISTERED USERS

By accessing the websites of the Global Exchange Group you become a user. This means you, as a user, accept fully and unreservedly all the TERMS AND CONDITIONS and all provisions established by applicable laws within the relevant jurisdiction and in force at any time. The service offered by this website is free.

II.- PERSONAL DETAILS

1.- DATA REGISTERED

By visiting this website we shall not collect any information identifying the user. Nonetheless, there is non-personal information, not linked to any particular user and not identifying them that is collected and recorded at the Internet servers of the Global Exchange Group (for instance, type of browser, OS or IP address of the user) in order to improve navigation for the user and management of the website.

2.- COOKIE POLICY OF THE GLOBAL EXCHANGE GROUP

A cookie is a file downloaded in your computer when you visit a website. Cookies allow websites to store and collect information on the navigation habits of a user or a computer. Depending on the information collected and the way to use the computer, these cookies can be used to recognize the user. The browser of the user stores cookies at the hard drive and they are deleted when the user logs off. Cookies are very small and they do not cause any harm on the computer. Cookies do not contain personal specific information and most of them are automatically deleted when you close your browser (session cookies).

Most browsers accept cookies as standard and, depending on the type of cookies they are, they grant or deny stored or temporary cookies in the security settings.

Cookies used on this website are based on a "level of intrusiveness" on a scale of 1 to 3, where level 1 constitute cookies which are strictly necessary for the provision of the basic service requested by the user. In this website only level 1 cookies are used: