The Good Faith Effort Plan requires documentation of prime
contractor efforts to include minorities, and women. The plan includes
language in contracts, request for proposals and request for qualifications
encouraging partnerships and joint ventures.(Contracting Component see
page 9) Implementation of the plan includes:

Staff

A Small Business Resource Center

A Business Reference Library

Bid Solicitation Review Committee

II. Certification Process to Identify Minorities, Women
and Small Businesses and to Establish Capacity and Capability

The City of Knoxville will use advertisement resources, focus groups,
exhibit opportunities and conference participation to identify minorities,
women and small businesses.

III. Numerical Goals

The City will set targeted numerical goals for businesses owned by minorities
and women. The goals will be to increase M/W/BE participation in the
total dollars contracted.

10 percent of total dollars targeted for Construction

10 percent of total dollars targeted for Goods and Services

10 percent of total dollars targeted for Professional Services

Once a baseline has been established the City will also institute
processes that will help to increase the number of certified M/W/SBEs
by 20 percent, as a result, increasing the capacity of M/W/SBEs.

IV. Technical Assistance

The City of Knoxville will offer Technical Assistance through:

Established Training Programs

Mentor-Protégé Program (see mentoring component page 33)

Workshops and Seminars

Financial Planning

Marketing

Business Planning

Bonding

Gap Financing

City and KCDC contracting and procurement practices and policies

Diversity Training

V. Pilot Projects

The City of Knoxville will implement pilot projects to foster the participation
of Minorities, Women and Small Businesses, which will also increase M/W/SB
capacity.

VI. Evaluation

An annual evaluation will be made of the Equal Business Opportunity Program.
Recommendations for program modification will be made if needed. The annual
report will be made available to the public. In three (3) years the entire
Program will be evaluated to assess M/W/SBE progress in construction,
goods and services and professional services.