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Jintan

Posted 02 November 2012 - 03:59 PM

cmislin, navigate (right click My Computer, left click Explore) to the following folder:

c:\windows\minidump

And if one is there, locate in it any recent minidump(date-somenumber).dmp files created, where "date-somenumber" matches dates of any recent crashes there. If they exist, then just zip a copy of it, and upload it in your next reply as an attachment please.

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Jintan

Posted 02 November 2012 - 04:14 PM

In addition, could you please run and upload the logs from these scans:

Click here and download the installer for Gmer to your desktop, then click that file to run Gmer.

Once the opening scan finishes, click on Scan (again, before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan).

When completed, click on the Copy button and rightclick on your Desktop, choose "New" > Text document. Once the file is created, save it to the desktop.

---------

Open Gmer again. Once it has completed it's opening scan, this time just right click in the white space in the display and select Options - Only non MS files. Then click Scan and allow Gmer to run a different scan. Once that completes click on the Copy button and rightclick on your Desktop, choose "New" > Text document. Once the file is created, again save it to the desktop.

cmislin

Posted 02 November 2012 - 08:48 PM

cmislin

Member

Topic Starter

Member

384 posts

So the minidump I have the last one saved and zipped the scan is still going its been 5 hours and still going. Don't worry on my rents computer to send this just check it every so often to see if its done. Will it prompt when its done?

cmislin

Posted 03 November 2012 - 03:44 PM

Each time you reinstall, where do you get the Nvidia graphics driver from? Does the Windows install provide it, or do you download drivers from the manufacturer's website?

I've gotten then from windows update. Sometimes from the manufacturer when I know there is a update and recently drivemax as we were going threw and updating drivers to see if that was a route problem. Btw this is all the minidumps on this computer.

So of course quit using and uninstall Chrome, and I assume the instances will also be reduced. Chrome basically does not "play by the rules", and can venture into undocumented territory (and run apps while closed for some reason). Chrome does seem to be manipulating fonts at the time of the crash, and that and other events seem to suggest a graphics driver to me.

But there were a few from AVG, one from Team Fortress 2, and Task Manager as well. So Chrome isn't the only culprit. And I doubt Win32k.sys is as well. More of a go-between between some kernel driver problem and the user interface.

Jintan

Posted 03 November 2012 - 04:03 PM

cmislin

Posted 03 November 2012 - 04:38 PM

cmislin

Member

Topic Starter

Member

384 posts

Its a custom built computer. So what specs do you need to know? Here is most of the info easier to do it this way than look most of it up.

http://www.webpagesc...1142012123648AM
Also when I tried fix BSOD problems before a lot of people were having problems with XP and nvidia drivers but I never found a solution or fix. I will uninstall chrome and reboot and keep ya posted for more crashes.

Posted 03 November 2012 - 05:11 PM

Copy down what shows as the top line there, and post that back here please. Home/custom builds can reak havoc sometimes when driver conflicts occur. Any chance you can post back the model info for the Motherboard (assuming Nvidia is an on-board chip, and not an add on card)?

Posted 03 November 2012 - 05:51 PM

Copy down what shows as the top line there, and post that back here please. Home/custom builds can reak havoc sometimes when driver conflicts occur. Any chance you can post back the model info for the Motherboard (assuming Nvidia is an on-board chip, and not an add on card)?

MSI G41M-p33 MotherboardThe video card is not built on if thats what your asking at the end of your comment.

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Jintan

Posted 03 November 2012 - 06:02 PM

Jintan

Trusted Helper

Malware Removal

904 posts

If you wrote down and posted the Hardware Ids info, it can be web searched (can't web search from a picture). But you get an A for being innovative. Did you install the driver under Intel 4/5 Series VGA Drivers from here to use? Take no action - just researching for now please.