FAQ

To send something from door to door should be easy. Below we have answered some of the most common questions. If you have any other questions, please feel free to contact us at +46 775 700 000 or at kundservice@jetpak.se.

Depending on which country you are in, the time can vary. We usually do the pick up from 15 minutes to two hours from the booking. Give us a call, if you would like to know the exact time. +46 775 700 000

Changes in fuel prices have contributed to higher costs for the transportation industry. Jetpak’s fuel charge is based on actual cost in relation to air transportation and ground transportation with trucks.

The current fuel charge is 0,90€ per kg.

When booking a Jetpak shipment online or via our customer service, you will always be quoted the final sum, which includes fuel charge (excluding VAT). Jetpak reserves the right to adjust the fuel charge without prior notice. Both the amount and duration of the charge is determined by Jetpak.