COVID-19 Protocols

These new protocols have caused major industry-wide changes for all hairstylists and barbers in BC; we had to completely remodel the way we run our businesses moving forward. You are going to notice a lot of changes in upcoming visits to the salon, and we hope some of these changes will be temporary and others you’ll embrace as our new normal. Our prices will now be reflecting these increased scheduled service times, and we thank you in advance for your understanding.

Upon arriving at the salon please wait in your car or outside until your scheduled service time. We will call or text you when we are ready.

Every guest will be required to sanitize themselves and their phone or other electronic device they wish to bring in with them at the sani-station outside of the salon, and then put on a clean pair of gloves and a clean mask. You may bring your own if they haven’t been previously worn, nor worn on your way to the salon. If you do not have a mask or gloves, we will have them available for purchase.

If you do bring your own mask, please ensure it is the style that goes around the ears, as that is the only style that we will be able to work around. Also note that if you are having colour services done, colours are likely to get on the mask, especially around the ears. For this reason, disposable masks are recommended. We will not be responsible for any damage done to your masks while in the salon.

We understand that everyone has their own level of comfort and feelings around these unprecedented times, and that our ability to stay open relies upon transmission numbers staying low and compliance with government protocols. For us to stay open, we need our clients to do their part. Please understand our new protocols before entering our establishment, and please respect them during your visit. We are so excited to be able to see you all again and be back to work, and without your cooperation we will be forced to close again.

Here are our appointment guidelines at LoLo Hair Salon:

Employees nor guests will be permitted on the premises if they have COVID-19 symptoms

Guests will be served by appointment only

We will not be offering neck, beard/moustache trims for the time being until we no longer have to wear masks

Guests will be greeted at the entrance

If the salon is at capacity, guests will receive a text when they can enter the premises, as you may be waiting in your car or outside

Employees and guests will receive a temperature check prior to entering premises

The number of guests on premises will be limited to 50% of normal capacity

1 guest per service provider

No persons will be allowed to sit in the waiting area unless approved by an employee of LoLo

Stations are at least six feet apart

Employees and guests will wear protective face masks

All equipment used by a service provider will be sanitized between guests

Clean/sanitized capes and smocks for each guest

Guest will be expected to wash their hands or use sanitizer upon entering the salon company

No one will be permitted to bring guests, children, or pets with them to their appointment; apart from minors or people who require caregivers. We will ask however that the accompanying caregivers wait outside for the duration of the appointment unless absolutely necessary.

Doors and exits will be sanitized

We love and respect each of you and am so excited to see you all again – the only way for us to avoid another Government or Fraser Health shut down is if we all work together to keep our salon environment safe.

We can all do our part to prevent the spread of illness in our community. You can help by staying home/rescheduling your appointment if you’re feeling sick. Symptoms may appear 2–14 days after exposure and include fever, cough, and shortness of breath. If you are healthy, we look forward to seeing you with your protective face mask!