Stores

Retail Stores operations have several pain points:

A complex operation

Multiple processes, across multiple stores and business units result in a complex web of decisions.

Low visibility

Lack of visibility and accountability promotes a deficient execution and high resolutions costs.

Poor Execution

Lack of coordination and traceability results in an deficient customer experience.

Broken communications

A Store Manager can receive up to 100 emails per day from multiple sources affecting productivity.

Align your stores around your business strategy.

Give structure and continuity to your store processes by assigning activities such as storechecks, internal audits, tasks or compliance guidelines, to specific users or roles, in specific stores, zones or formats.

Gain insight and identify opportunities

Frogmi gathers all of your field force answers and translates them in a configurable metric called Storebeat.
Frogmi’s Storebeat gives you full visibility of the entire operation, allowing you to quickly find gaps and improvement opportunities.

Fill the gaps and achieve accountability

Use the information gathered in all stores to react to non-compliances and fill operational gaps.
Frogmi Action allows you to set automatic ticket triggering or have your field force to send manual tickets or tasks to fix issues detected on stores.
All tickets are send to responsible area members who become accountable for their ticket backlog.