More than three interfaces added to the monitor network card, results the console and engine connection abnormal.

Publication Date: 2012-10-15Views: 75Downloads: 0

Issue Description

NIP1000 device, engine configuration has been completed, port, ip address, the monitor network card, the response network card configurations are complete. The console can receive logs that sent from the engine, but the connection with engine always is non-establish, engine states can’t be queried.

Alarm Information

None

Handling Process

Reduce the number of member network card in the monitor network card to less than three, can normally connect.

Root Cause

Check engine configuration, clock, certificates, etc. are intact. Found the monitor network card member port has four interfaces, the NIP1000 only support less than 3 interfaces added to the monitor network card.

Suggestions

In the NIP monitor NIC, the member interfaces can not be more than three.