4.
What is ECM? <ul><li>The tools and technologies used to: </li></ul><ul><li>Capture — move content (in any form) into your repositories for reuse or retirement </li></ul><ul><li>Manage — move it around the enterprise to drive key applications and processes </li></ul><ul><li>Store — put it in a logical place for easy access </li></ul><ul><li>Preserve — long-term archival and storage </li></ul><ul><li>Deliver — get to the right audience on the right device </li></ul><ul><li>… documents and content related to organization processes . </li></ul>

5.
What ECM Covers <ul><li>ECM is not a single system </li></ul><ul><li>ECM usually is a group of aligned systems </li></ul><ul><li>ECM is about ‘unstructured’ information </li></ul>CAPTURE MANAGE STORE PRESERVE DELIVER

8.
But What About… <ul><li>80% of organizational information is unstructured and 90% of this remains unmanaged (Doculabs) . </li></ul><ul><li>Unmanaged information is growing at roughly 36% annually (Doculabs) . </li></ul><ul><li>27% of ECM users are highly disappointed in their ECM implementations (Jupiter Research) . </li></ul><ul><li>There is a 10x cost of compliance by taking a one-off vs. integrated approach (Gartner) . </li></ul><ul><li>7.5% of documents are lost forever (Cuadra Associates) . </li></ul>

9.
Risk Reduction <ul><li>There are many dimensions of organizational risk related to information management … </li></ul><ul><li>The stakes and the complexity of the challenge is increasing every day. </li></ul><ul><ul><li>(e.g., new Federal Rules of Civil Procedure) </li></ul></ul><ul><li>Email is a good place to start thinking about risk. </li></ul>

10.
How would you characterize your organization's status with respect to IMPLEMENTING an email management strategy (such as archiving, retention, life cycle management, disposition)? Completed strategy across org Completed initiatives within some depts Have begun; much to be done Have not started

11.
How does your organization archive its email? Using .pst files We don’t As part of RM Outsourced Using commercial email archiving tool Via backup

12.
Compliance. What approach do you take? <ul><li>A point solution approach (using a solution that is specifically designed to solve a particular compliance requirement, e.g., SEC 17-a or Basel II) </li></ul><ul><li>An infrastructure approach (using a software platform to solve multiple compliance requirements throughout the organization, e.g., an ECM solution) </li></ul><ul><li>We do not yet have a clear approach </li></ul>17% 42% 41%

17.
Become an Associate of AIIM <ul><li>Access to rich content and research on the AIIM website at www.aiim.org </li></ul><ul><li>Free subscription to AIIM E-DOC Magazine </li></ul><ul><li>Free subscription to Inside ECM eNewsletter </li></ul><ul><li>Invitations to attend free events and participate in our industry studies </li></ul><ul><li>And it’s all free… </li></ul>

18.
Take it One Step Further <ul><li>The ECM Toolkit contains – in one place – all the best material AIIM has produced </li></ul><ul><li>One year online access to the ECM Toolkit , Industry Watch research studies, and more with Professional Membership </li></ul><ul><li>AIIM members realize an automatic $150 discount on any of our training programs </li></ul><ul><li>All for just $125! </li></ul>

19.
Next Step… <ul><li>Go to www.aiim.org and create a Web User Account (via the login). Check out all the programs. Browse the website. Email us with any questions. </li></ul><ul><li>To purchase the ECM Toolkit, contact [email_address] </li></ul><ul><li>To learn more about the Certificate & Training programs, visit www.aiim.org/training or email [email_address] </li></ul>