TripAdvisor Traveler Rating:

“Bad news”

Trash outside the main lobby door. my room had no air conditioning working. No blanket on bed. One nice deed I insisted on a better room near lobby. I wear oxygen , No one offered to assist me.

Read management response to this review.

Management response from HospitalityMgr, Manager

Hello I am the General Manager for the Days Inn Bloomington West. I am sorry to hear that you did not have an exceptional stay during your recent visit. I will follow up with the staff as to why there was trash outside the main door. I have several checklists that they must follow daily and if signed off as cleaned I will follow up with those individuals as to why it was not. It is that time of year we start switching from heating the rooms to cooling the rooms. I will inform my maintenance to go in inspect that the cooling function on the units are working. I will also talk to my staff about assisting guest if they have special request or needs.
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