This hotel is just a block from Waikiki Beach and has a 24/7 eatery. The spacious lobby features contemporary Hawaiian décor and is a great spot for mingling with fellow guests. An outdoor fire pit is on the third-floor terrace. Each guest room has a private lanai. Self-parking is based on availability.
Smoke free premises. 426 units. 14-20 stories, interior corridors. Accessibility (Call).

Guest Ratings

Pros: Breakfast every morning Just a few blocks from the strip and beach Clean Friendly

Cons: Didn't have a microwave or fridge

10.0

Verified Hotel Guest

Exceptional

02-16-2018

Pros: Bang for the buck. Free wifi and breakfast were important. Bus stop and location convenience were bonuses.

Cons:

9.0

Matthew

Wonderful

Solo Traveler

02-16-2018

Pros: My stay was great. The staff were very friendly and helpful. There is an on-site tourist information expert that can book activities for you. The free breakfast was surprisingly good. It included hot items - not just cereal.

Cons: The negative items were pretty minimal: they don't have 24 hour housekeeping, the room was on the small side, and the view of the city was disappointing.

8.0

Brandy

Very Good

Traveling as Couple

02-16-2018

Pros: Very nice room, the breakfast was a nice gesture but it was mediocre. My room was nice but I was given a two bed room when I requested a one bed room. No tub in the room either, just a shower.

Cons:

10.0

Lao

Exceptional

Family with Young Children

02-16-2018

Pros: Location, cleanliness, beautiful lobby.. Oceanfront

Cons:

9.0

Verified Hotel Guest

Wonderful

Family with Young Children

02-16-2018

Pros: Location, staff and free good breakfast .

Cons: No self parking in the hotel though available across street.

10.0

Ashley

Exceptional

Family with Teens

02-16-2018

Pros: The staff was very helpful and happy. Hotel Employee who work front desk were absolutely amazing! They met all my expectations and more! We celebrated my daughters birthday while there and they had a beautiful lei made and ready for her upon che

Cons: The only thing I did not prefer was the liar of liquid or powdered egg for breakfast. They offered a large variety and much better than a simple continental breakfast.

8.0

Mi Yeo

Very Good

Traveling as Couple

02-16-2018

Pros: very kindly

Cons: location

3.0

Verified Hotel Guest

Poor

Traveling as Couple

02-16-2018

Pros: The staffs are friendly. The free breakfast is good!

Cons: Room is too small. There's only a small side table in the room, but a big TV cabinet which is not so useful. The duvet was not clean (may had dust mite) at the first day which made my nose allergic for whole night. The bed is soft which had me backache.

10.0

Chris

Exceptional

Solo Traveler

02-16-2018

Pros: great location! 2 blocks away from the beach, Friendly staff and clean rooms. Shopping and great places to eat close by

Cons:

9.0

Tina

Wonderful

Group Traveler

02-16-2018

Pros: The hotel staff were excellent!!

Cons: The pool deck is small. But I spent most of the time at the beach!

10.0

Je

Exceptional

Traveling as Couple

02-16-2018

Pros:

Cons:

10.0

Jessica

Exceptional

Traveling as Couple

02-16-2018

Pros: The wonderful breakfast and friendly staff.

Cons:

10.0

Verified Hotel Guest

Exceptional

Traveling as Couple

02-16-2018

Pros: The Hotel staff was the friendliest I've ever met. Housekeeping was a nice native girl who had a smile and always had our room clean with fresh towels and aromatic soup. I Highly recommend This hotel a 5 star all the way.

Cons:

1.0

Kimberly

Very Poor

Traveling as Couple

02-16-2018

Pros: The room was nice. The last time I was here yet put me in a handy cap room. Where there is a soft inch foam that in closed the shower area so when I took a shower, the whole bathroom floor got wet. Wasn't nice going to the toilet in a wet bathroom.

Cons: I went to the breakfast n grabbed 4 hard boiled eggs. As I was collecting other food, I noticed mold on my egg. I lost my Appetite. I took it to the front desk and they said sorry we will get you fresh ones..really?

8.0

Alicia

Very Good

Family with Teens

02-16-2018

Pros: Hotel is about half block from beach. Buses & trolley ( can visit the whole island on city bus) is located steps from hotel and good location restaurants and bars are walking distance.

Cons: The only down fall was house keeping start to early 8;30 am .....I forgot to put out sign.....ugh on vacation

10.0

Leopoldo

Exceptional

Traveling as Couple

02-16-2018

Pros: Everyone was so welcoming and very helpful. Our room was clean.

Cons:

10.0

Hyungtae

Exceptional

Traveling as Couple

02-16-2018

Pros: Ckean. Modern. Cozy. Good location

Cons: No.

10.0

Daniel

Exceptional

Family with Young Children

02-16-2018

Pros: This home defines Living in a Tropical Paradise

Cons:

9.0

Shekita

Wonderful

02-16-2018

Pros: Location

Cons: The birds were everywhere while eating breakfast .

9.0

Verified Hotel Guest

Wonderful

Solo Traveler

02-16-2018

Pros: The staff is amazing and so very accommodating. I had a different room upon check in in which the a/c was not working properly. I called front desk and they moved me asap by my request as I am medically challenged with allergies.

Cons: No, the problem I had with the initial room's a/c not working properly was rectified immediately when they moved me to another room asap by my request.

8.0

Verified Hotel Guest

Very Good

Traveling as Couple

02-16-2018

Pros: Location and room cleanliness are very good.

Cons: Food restaurant area is very small and unclean(becuase the bird).

10.0

Verified Hotel Guest

Exceptional

Traveling as Couple

02-16-2018

Pros: Modern look and location, with breakfast.

Cons: Nothing.

10.0

Donald

Exceptional

Senior Traveler

02-16-2018

Pros: The whole staff friendly and helpful. Hotel employee had 3 leis sent up to our room as a complete surprise. It was Sr. night for our granddaughter, Nikki Taylor, volleyball player for U.H. 1 for each of us. Great room. Wonderful breakfasts.

Cons: Hard to tell when elevator arrives. No indication above each one. By the time you see which one is available and get in, the door is closing.

10.0

Verified Hotel Guest

Exceptional

Group Traveler

02-16-2018

Pros: Close proximity to the beach, staff was super friendly, and free continental breakfast!

Cons: N/A

10.0

Kimberly

Exceptional

Traveling as Couple

02-16-2018

Pros: Front desk people are friendly and I never have to stand in long line. Rooms are always beautiful and bed is perfect.

Cons: Nothing

10.0

Verified Hotel Guest

Exceptional

Traveling as Couple

02-16-2018

Pros: The staff was very friendly and helpful.

Cons: The breakfast could be better. The quality of food has gone down from last time we visited.

9.0

Dana

Wonderful

Traveling as Couple

02-16-2018

Pros: I liked the location and the free breakfast.

Cons: I didn't like the view from our room (parking garage).

10.0

Verified Hotel Guest

Exceptional

Solo Traveler

02-16-2018

Pros: A block away from the beach. Quiet, friendly staff. Near cheap food?? McD and Buger King. Also expensive places. a

Cons: Ask for lotion they don't just give it out.

1.0

Michael

Very Poor

Traveling as Couple

02-16-2018

Pros: Nothing at all...all they care about is profit

Cons: $32 daily for car parking...OUTRAGEOUS!! When 100 feet away is Waikiki Banyan Hotel charging $20 for 24 hrs?? Hyatt Place are RIPOFFS!! We get in the room, no microwave, thermostat is set permanently at 68 degrees, if you're uncomfortably warm SCREW YOU!!

5.0

Sylvester

Fair

Family with Teens

02-16-2018

Pros:

Cons: Parking should be available for guests, not extra money to pay again,after we spent 2 whole weeks there.

9.0

Diana

Wonderful

Group Traveler

02-16-2018

Pros: Breakfast!

Cons: No

9.0

Verified Hotel Guest

Wonderful

Traveling as Couple

02-16-2018

Pros: Very clean. Breakfast buffet was super. Hotel was clean. Staff was helpful and nice.

Cons:

8.8

Nicola

Excellent

young couple

02-13-2018

Pleasant.

Pros: The situation close to everything.

Cons: Cleanleness of the carpets.
Breakfast could have more variety

10.0

Gregory

Exceptional

young couple

02-13-2018

Exceptional

Pros: Staff were very friendly, but genuinely, not in that customer service friendly way.

Cons:

2.9

Yishen

Poor

family with young children

02-13-2018

Worst ever Hyatt and bad...

Pros: Not bad location in Waikiki

Cons: Worst Hyatt Ever
1. The fire alarm was on at 3am in the morning, and asked all the guest to walk to the lobby by stairs, I was living in the 19F, when we walked to 7F, the hotel then broadcasted it was a false alarm. No apologize from the hotel later on.
2. Asked if there is a bottle opener in the room, the answer is no, and the whole hotel don't have one bottle opener.
3. The room facility is old, air conditioner is noisy.
4. no self parking, valet parking $35 not worth morning.
5. no smile from front desk staff, asked for an umbrella, was told three times if not returned, I will charge you $20! come on, it is just an umbrella.

7.9

Anonymous

Good

young couple

02-12-2018

Good

Pros: Quiet. Excellent location. Comfortable rooms

Cons: Not enough elevators- wait times were over 10 minutes in the mornings during breakfast buffet. Also guest elevators were constantly being used for service purposes (ie moving trash). Kind of gross!

7.1

Anthony

Good

family with young children

02-11-2018

Pleasant

Pros: A small walk to the beach and restaurant

Cons: Pool wasn't as appealing as it was advertised ,and it was not heated

9.2

Evan

Wonderful

young couple

02-11-2018

Superb

Pros:

Cons:

9.2

Ying

Wonderful

family with young children

02-10-2018

Superb

Pros:

Cons: breakfast was a bit disapointing

10.0

Maria

Exceptional

family with young children

02-10-2018

Exceptional

Pros:

Cons:

9.2

Zhenyu

Wonderful

young couple

02-09-2018

Superb

Pros:

Cons:

9.6

Daniel

Exceptional

young couple

02-08-2018

Exceptional

Pros:

Cons:

5.4

Solidad

Fair

young couple

02-07-2018

Because of my vacation so...

Pros: No at all. The view of my room was horrible view.
Not the type of view I would prefer to for my vacation.
Not happy at all..
They would not move me to another room because they said I booked thru booking.com and that I paid the cheapest room??? I think that is a little BS.
Would not book thru booking.com or thru this hotel again.

Cons: The view of my room was horrible.

10.0

Molly

Exceptional

young couple

02-07-2018

Exceptional

Pros:

Cons:

8.3

Tae

Very Good

young couple

02-05-2018

Very good

Pros: comfortable bed. friendly staff. it is smooth that check-in and check out process. spacious room. not bad location.

Cons: Balcony in room is difficult to use.
Far from the main attractions.
There is a swimming pool and a health club but it is too small.
Breakfast is not good.

8.3

Laury

Very Good

young couple

02-05-2018

Good location and nicely kept...

Pros:

Cons:

7.5

Myrna

Good

young couple

02-04-2018

Enjoyable except for the musty...

Pros: Location and good breakfast foods

Cons: There was a musty smell on the 10th floor outside room 1003. The cleaning cart was sometimes left directly across our room overnight.

7.5

Linda

Good

family with young children

02-03-2018

Good

Pros: We fully enjoyed our stay!!

Cons: Can't think of anything

9.6

Anonymous

Exceptional

family with young children

02-03-2018

A great stay

Pros: Staff went above and beyond to look after us.

Cons: Whilst a free breakfast was nice, it was very basic and very busy.