Product description

Improving the effectiveness of your IT through better alignment with the business is a precursor to increasing profitability. This practical, introductory guide provides you with the tools to achieve this. It teaches you about strategy analysis and how to model business systems and processes and covers other topics including business case development, change management, and engineering/information resource management. The book also supports the ISEB qualifications in Business Analysis.

Author information

Business Analysis has been written by a team of experts who are both practitioners and educators in the business analysis field.

Review quote

From first edition: A wide-ranging text, which challenges those who already believe that currently IT systems are often inefficient and do not meet the organisaton's needs. Although an introductory book it is both practical and readable even for the experienced practitioner. -- Kybernetes Business Analysis is an excellent introductory text for business analysts seeking to apply the standards, knowledge and competencies of the discipline. It goes beyond most texts to show how business analysts define requirements not only to support IT systems development, but also to drive business change and implement organizational strategy. -- Kathleen Barret International Institute of Business Analysis

Back cover copy

"Great breadth, good depth. A highly recommended introduction to Business Analysis" - Neil Venn, Seabright Consulting. Business Analysis is a practical introductory guide for anyone involved in business analysis, improving efficiency, or the alignment of IT with organisational objectives. The book explores: the key early stages of the development cycle; the nature of business problems; how organisations develop; and the drivers that contribute to the development of the business analysis discipline. Some important additions to this new edition: the inclusion of new techniques such as Ishikawa diagrams and spaghetti maps; expanded treatment of requirements management and investigation of business needs; detailed treatment of benefits realisation including the use of benefits realisation maps. Practical business analysis techniques Business systems development Business process management Managing change Information resource management Business Analysis has been written by a team of experts who are both practitioners and educators in the business analysis field.

Flap copy

Business Analysis is an excellent introductory text for business analysts seeking to apply the standards, knowledge and competencies of the discipline. Kathleen Barret, President & CEO of the International Institute of Business Analysis

Table of contents

1 What is business analysis? 2 The competencies of a business analyst 3 Strategy analysis 4 The business analysis process model 5 Investigation techniques 6 Stakeholder analysis and management 7 Modelling business systems 8 Modelling business processes 9 Gathering the requirements 10 Documenting and managing requirements 11 Modelling requirements 12 Delivering the requirements 13 Making a business and financial case 14 Implementing business change