Business Phone Service Providers in Inkster, MI

Business Phone Service Providers in Inkster, MI

Despite technological advances in communication, the main way in which people get in touch with businesses is still the telephone. Therefore, choosing a telephone service for your business is very important. However, the effect your telephone service has in your business can be great, which is why it is also hard to choose the appropriate service. A good phone service provider will be reliable and affordable, as well as provide you with all the features your business requires. Evaluating different services and providers is vital so that way you will be able to choose the company that best suits your needs.

There are two types of business phone services offered in Inkster, MI: Traditional, analog telephone services and business VoIP service. Understanding the difference between them is key to choosing a provider. Below we will compare business phone services to give you the information you need to make the best choice.

VoIP Phone Service: What it is and How it Works

VoIP stands for voice over Internet protocol and is one of the most recent types of phone services available in Inkster, MI. This is an alternative system that has been around for over ten years but is just now beginning to become more mainstream. A large number of businesses are making the switch from traditional phone service to VoIP, especially start-ups who are willing to try a new system. Call quality of a VoIP phone service is just the same as when you have a traditional phone line in place, even though the calls are made through the Internet. For this reason, a reliable business Internet connection is crucial to have in order to receive dependable VoIP service in Inkster, MI. If you want to make sure your connection supports VoIP, use the Wirefly Internet Speed Test to check.

Many people aren't aware of how VoIP phone service works, so they may shy away from it. VoIP carries calls through the Internet instead of a traditional analog signal that many people are used to. Sending calls through your Internet provider is actually much cheaper than the traditional way of making calls through telephone lines and cables. Calls can be made and received for a lot less than what you are paying now. VoIP phone service also offers international and long distance calls for much less of a price. More and more providers are putting together long distance packages that allow you to pay a flat rate each month, perfect for businesses that make a lot of these types of calls. You won't have to worry about surprise bills that put you way over budget.

VoIP phone service plans also offer a variety of features that you can add-on to your package. You can request hundreds of features such as caller ID, call-waiting, call-forwarding, voicemail with remote access and more. If your business is larger and you need multiple extensions, VoIP can supply them for you.

VoIP phone service plans are also designed for different company sizes. You may be starting up and only need a few different lines, or your corporation may have hundreds of employees who all need their own extensions. No matter what, you'll easily find a VoIP service that can fit your needs for a reasonable price.

How to Find a Business VoIP Service Provider

In Inkster, MI, VoIP has recently become very popular, as more and more business owners are realizing the benefits to this type of service after comparing it to traditional analog services. This means there are many providers that sell VoIP packages and who will compete for your business. This may seem confusing at first, but it is actually something you can use to your advantage, as you won't have to settle for just one company.

To begin, decide what features you absolutely have to have for your business. This may depend on how much you can spend for your phone service; if you think you will be expanding in the near future you will want to have the right add-ons. You'll definitely want to include call waiting and caller ID on your list, as these are basic features most companies need to use.

Look up the different offers from various VoIP phone service providers in Inkster, MI. See what features they offer, how much they cost, and how well their company is doing. Consider their reputation before you make a decision. Having a working phone system in place is extremely important for your company, so you will always want a provider that has a good reputation and provides excellent customer service.

Traditional Business Phone Service

Traditional phone service carries your calls over the PSTN, the public switched telephone network. This system is available nationwide, comprised of telephone lines, mobile networks, satellites and cables. The PSTN network, the first type of phone network used for business purposes, has existed for almost a century.

Using a PSTN telephone service in Inkster, MI costs more than VoIP. The PSTN infrastructure, being very old as well as large, tends to requires regular maintenance. It also has a more difficult time sending data over long distances.

When making calls traveling long distances over the PSTN, data stops at numerous locations along the way during the course of its transmission. Since the data flows through equipment owned by various companies, costs for PSTN calls can accrue expensive charges. Although most of the infrastructure being used to carry, switch and route calls is digital, the connection between the local central office and the customer continues to be analog.

PBX Systems: What Does This Mean for You?

Most Inkster, MI businesses use a private branch exchange, or PBX, to route the calls that come through their company. The PBX is what allows the company to enjoy the different calling features, such as voicemail, caller ID, call forwarding and more.

When a company uses a traditional PSTN phone system, they must have a PBX, which can be located either at the company or at a remote location. But it doesn't matter where the PBX is located in terms of cost, as it is still very expensive to use. When you first need to set up the whole phone system, you'll be required to purchase a number of pieces of hardware. Your initial investment could cost at least $1,000, if not more. Other necessary steps, such as installation, configuration and future maintenance, will not be included in your initial purchase price. Therefore, if you need to hire a service technician to fix a problem, you will be paying at least a $100 an hour for them to come out to you.

Additionally, a traditional PBX system in Inkster, MI may need upgraded or expanded in the future, which can be both difficult and expensive to do. Since many PBX systems don't support more than a few different phone lines, if you need more extensions in the future you will be required to pay for the hardware to install them.

A PBX system can also experience breakdowns and issues after being installed. If it does, you will again be responsible for paying for the repairs and any hardware costs that your company needs. There is also the chance that your system could become obsolete at any time, forcing you to replace it.

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