Tentative Classification Standards issued by the Division of Classification & Compensation are shared with the operating agencies of State government for their consideration and comment. Accordingly, this document that you are viewing is subject to change and will be issued in final form at the completion of the review period.

TENTATIVE

Occ. Code 6859800

DIRECTOR CRIME VICTIMS COMPENSATION CLAIMS, M-2

New York
State Department of Civil Service

Classification
Standard

BRIEF DESCRIPTION OF CLASS

This position supervises the
investigation and payment of compensation claims filed by crime victims, or
their survivors at the Office of Victim Services (OVS).

Holocaust
Claims Program Manager assists Holocaust survivors or their heirs worldwide in
filing claims against banks and insurance companies to recover assets deposited
in European banks, monies never paid in connection with insurance policies
issued by European insurers, and lost or looted art.

Assistant
Director of Claims supervises Workers Compensation Program Managers 3 within upstate
or downstate regions, coordinates activities of centralized claims programs and
statewide workgroups, and serves as a high level technical claims processing
expert at the Workers Compensation Board.

Manage claims processing and investigative functions,
including claims intake, new claims data entry and processing, files and
records retention, and reopened and protracted claims; review investigations
and causally-related ongoing medical billing investigation, reasonableness of
medical treatment, processing of independent medical examinations, and
payments; analyze and evaluate procedures and policies affecting services
rendered to victims; review operations to insure conformity; review performance
of supervisory staff and make improvements; develop and implement staff training;
modify and improve forms used in claims processing; review proposed legislation
and changes in policy to determine impact on claims processing and recommend
changes; render decisions for all awards over designated amounts per OVS policy;
serve on the Appeal Panel, conducting appeals where decisions are reviewed on
denied or reduced claims upon petition by the claimant and providing a summary
to either affirm or reverse the appealed decision; develop policy for claims
processing and update policies and procedures; represent the agency at criminal
justice and other meetings; and, approve or deny requests for emergency awards
presented by subordinate staff members; and perform the full range of
supervisory duties.

MINIMUM QUALIFICATIONS

Open Competitive: A
Bachelors degree and five years of professional experience involving work
planning, production and direction of a claims processing staff including two years
at a supervisory level.

Substitution: A masters degree in public
administration, business administration or a closely related field may
substitute for one year of general experience.

Promotion: One year of permanent
competitive service as a Crime Victims Specialist 3 or Coordinator of
Rehabilitation Services.

Date: 1/18

NOTE: Classification
Standards illustrate the nature, extent and scope of duties and
responsibilities of the classes they describe. Standards cannot and do
not include all of the work that might be appropriately performed by a
class. The minimum qualifications above are those that were required for
appointment at the time the Classification Standard was written. Please
contact the Division of Staffing Services for current information on minimum
qualification requirements for appointment or examination.