Fastening House Inside Sales Representative Job Description

Fastening House Inc. is recruiting for dynamic and enthusiastic Inside Sales Representatives to work in their Vaughan head office location.

Inside Sales Representatives are a crucial part of the Fastening House customer service model, and are key to the success and revenue growth of the company.

About Fastening House

Fastening House specializes in providing electrical, mechanical, general contractors, and sub-contractors with the products, tools, construction supplies and equipment they need – when they need it.

As a proudly Canadian service provider to the construction industry, we’re committed to supplying customers in Ontario and throughout Canada with the construction materials and expert support they depend on.

Job Responsibilities

Order Management

Order Management is a core function for Inside Sales Representatives.

Enter customer orders and management fulfillment of customer orders.

Track orders and be proactive with providing customers with information.

Manage back orders, ensuring customers are kept updated with respect to delivery dates.

Customer Support

Providing customers with a high level of service and support is what differentiates Fastening House from its competitors. Inside sales representatives have a significant impact on customer support and satisfaction.

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About Us

Fastening House specializes in providing electrical, mechanical, general contractors, and sub-contractors with the products, tools, and equipment they need. As a proudly Canadian service provider, we’re committed to giving customers in Ontario and throughout Canada what they want and doing it right the first time.