Wendell Presgrave is a fortunate man. He absolutely loves his job. He has been a plumber for more than 30 years and has looked forward to getting up every morning and going to work. Given the opportunity, he'll quickly communicate his enthusiasm, whether he's talking up employment opportunities within the industry or conveying to homeowners his belief that plumbing need not be a great mystery.

The natural reaction for many homeowners when they realize they have a clogged drain is to stand frozen at the spot where nothing is sinking but their spirits as they consider the likelihood of paying for a plumber. But it doesn't have to be that way.