Blog (2017)

Customer related CRM database provides an insight on the customer behaviors not only to enterprise users of the system but also is a vital piece of information for users of CRM for small business. Rather to say, the database is the foundation on which the CRM software strategies work. As for all businesses, the customer-related information base is one of the most important characteristics that impart the customer-based tactics and strategies needed for optimal use of this system. Read More

CRM as a technology has already established its position as an essential element, which is capable of helping organizations of all size and bridge the gap between sales, marketing, and customer support teams. Through the end of the first decade, and up to the present day, the availability and rise of Cloud and SaaS CRM continued to gain popularity, due to lower initial cost and easy integration with mobile devices. Cloud-based CRM allowed all the business data of a company to be stored, accessed, modified, and saved via the Internet. Read More

Though CRM solutions plies on their bells and whistles for attracting customers, in reality, there are a few core functionalities that all best CRM features, which have the most impact on your business.
Therefore, while you examine your possible options for adopting a CRM, focusing on these features can prevent you from getting distracted by functionalities, which in spite of appearing interesting or even promising, will not be able to do the CRM assisted heavy-lifting tasks that your business needs now
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The answer to the question what is CRM marketing lies in the process by which marketing managers can track customer’s interests, record their behavior, watch the customer’s interaction to the campaigns to ensure campaigns and marketing messages are meeting their needs in the best possible ways. Read More

Even apart from CRM technology, research says that 29% of all SME (Small and Medium Enterprises) view technology as a driving tool that motors the growth of an organization and boosts profitability.
Hence, here we are today to explore how we can leverage modern solutions, which are increasing in popularity (like CRM technology) in 2017, to achieve a competitive advantage and work towards sustainable growth.
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CRM for Small Business owners or Customer Relationship Management systems are designed to streamline the processes in your business involving your existing and potential customers. However, if you are a small business owner, you might feel hesitant to use CRM technology, mostly because you may find yourself unfamiliar with this new concept. Even entrepreneurs, who … Continue reading “Top benefits of implementing CRM for Small Business owners” Read More

According to Sales lead management principles – Leads are the lifeline of any kind of businesses. Therefore, converting leads to customers is what it really takes to remain and thrive in business. Once you know how to manage your leads in a structured and systematic way, you can, not only increase the number of leads that you generate but also amplify on how many of those leads you can convert at the end.
Here are some of the interesting steps suggested by sales lead management teams, which can be also followed by using ConvergeHub CRM for SMBs.
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In the recent times, it has been observed that mobile devices (like smartphone, tablets etc.) have become an ever increasingly important tool for small business owners looking for an advantage in this cutthroat competitive world. Here is a list of the advantages of using Mobile CRM solutions for small businesses. Read More

If your CRM software is on the brink of failure, instead of blaming on the system, have you thought what signs you would look for?
How can you save it from a point of no return?
Fortunate here is help so that you do not have to experience your CRM falling over the edge.
Here are some early warning signs that indicate all is not well in your CRM-land, and some advices for addressing them. Read More