Part 5

*This information is taken from the Small Business Center Network (SBCN), part of the North Carolina Community College System, and full packet, entitled “How to Develop a Business Plan” can be viewed here.

*This blog is Part 5 of a series on small business guidance. Stay tuned for more blogs. Check out Part 1, Part 2, Part 3, and Part 4.

The business’s operational plan should be included in the business plan.

What is an operational plan?

An operational plan describes the daily operations of the business, such as its location, equipment, people, and processes. The business plan usually touches on these specific topics, but in the operational plan you will want to go into more detail about your business’s location, equipment, inventory, suppliers, etc.

In the operational plan, include:

Production-how and where are your services or products produced? Explain the methods of production techniques, quality control, customer service, and inventory control.