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Introduction

Check to see if your computer meets our minimum system recommendations for Comcast Business Internet.

How it works

In order to be able to offer a better high-speed Internet and digital voice experience, we have updated the minimum system recommendations for your computers. These changes allow us to offer you a quicker, more stable Internet connection so that you can get the most out of your service.

System recommendations by speed tier

Comcast Business Internet Minimum System Requirements - For Speeds up to 400Mbps

Operating System

Your desktop or laptop should be running on a Microsoft mainstream-supported Windows operating system (on PC) or an Apple-supported OS X operating system (on Mac).

You should use a recent version of one of the following browsers for the best speeds: Chrome, Firefox, Internet Explorer or Safari. For more information about different browsers or to download a new one, visit whatbrowser.org.

Ethernet Cable

You can use a Cat5e or Cat6 Ethernet cable to facilitate your wired connection.

Ethernet/Processor

For Speeds up to 25 Mbps: 10/100 Fast Ethernet interface or adapter for wired connection.

Gigabit speed expectations over WiFi

At this time, Business Internet 1 Gig delivers speeds that are faster than some of today's most advanced smartphones, laptops and tablets are capable of providing via WiFi. To help potential Gigabit Internet service customers better understand what download speeds can be expected over WiFi, we tested the WiFi throughput of some of today's leading devices under a variety of conditions.

Although download speeds up to 940 Mbps are possible with a hardwired connection, maximum WiFi speeds could be limited by your device's age and model. Other factors could include how many WiFi-connected devices are in use, website traffic and content provider server capacity.

Laptop Computers

Expected Maximum Speed Over WiFi

MacBook Pro 2015

Up to 435 Mbps

MacBook Pro 2016

Up to 396 Mbps

Dell Latitude E7470

Up to 310 Mbps

MacBook Air

Up to 266 Mbps

MSI Laptop

Up to 248 Mbps

HP Omen Laptop

Up to 245 Mbps

Razer Laptop

Up to 226 Mbps

Acer Aspire S 13

Up to 200 Mbps

Microsoft Surface Book

Up to 184 Mbps

ChromeBook Plus

Up to 156 Mbps

Lenovo IdeaPad

Up to 130 Mbps

Mobile Devices

Expected Maximum Speed Over WiFi

Google Pixel

Up to 268 Mbps

Samsung Galaxy S8

Up to 266 Mbps

iPhone 7 Plus

Up to 231 Mbps

iPhone 7

Up to 211 Mbps

Nexus 6P

Up to 211 Mbps

Nexus 6

Up to 207 Mbps

Samsung Galaxy Note 5

Up to 202 Mbps

Samsung S7 Edge

Up to 200 Mbps

iPhone 6S

Up to 191 Mbps

Samsung Galaxy S5

Up to 175 Mbps

Samsung Galaxy S6

Up to 174 Mbps

Samsung Galaxy Note 3

Up to 141 Mbps

iPhone 6

Up to 120 Mbps

Samsung Galaxy S4

Up to 113 Mbps

iPhone SE

Up to 83 Mbps

Samsung Galaxy S3 Mini

Up to 58 Mbps

Nexus 7

Up to 42 Mbps

iPhone 5S

Up to 41 Mbps

Tablets

Expected Maximum Speed Over WiFi

Nexus 9 Tab

Up to 362 Mbps

iPad Mini 4

Up to 238 Mbps

Surface Pro 3

Up to 211 Mbps

Surface Pro 4

Up to 205 Mbps

iPad Air 2

Up to 199 Mbps

iPad Pro

Up to 199 Mbps

Galaxy Tab S2

Up to 178 Mbps

MacBook Pro 2013

Up to 127 Mbps

Kindle Fire HDX

Up to 76 Mbps

iPad Mini 2

Up to 73 Mbps

iPad Air

Up to 64 Mbps

iPad 4

Up to 51 Mbps

Zenpad S 8.0

Up to 27 Mbps

iPad 2

Up to 23 Mbps

Other Devices

Expected Maximum Speed Over WiFi

ASUS AC 88

Up to 502 Mbps

Apple TV4

Up to 257 Mbps

Netgear A6210

Up to 192 Mbps

D-Link Wireless DWA-182

Up to 174 Mbps

XBox One S

Up to 112 Mbps

Linksys WUSB6100M

Up to 111 Mbps

Netgear A6100

Up to 107 Mbps

PS4 Pro

Up to 96 Mbps

Tplink TL-WN823N

Up to 53 Mbps

Speed tips

If you have hardware, software and related equipment configurations that can connect to the Internet but that are different from the above recommendations, they will still work with your Comcast Business Internet service; however, our testing has shown that these recommendations will work best to achieve your provisioned broadband speed.

If you are not experiencing the speeds you expect, remember to test using a hardwired connection to the Internet. Also, make sure you are not in the process of downloading or uploading anything, close all programs using the Internet and power off any other devices that are sharing your network.

Remember, there are a number of external factors that may limit your speed; as a result, actual speeds may vary. For the best performance, contact your device manufacturer or software provider to learn about required upgrades, configuration updates or to find troubleshooting guides.

For more information, check out the FAQs under My Results and Speed Factors on our Speed Test site.