Automatic ticket creation for task list item (beta)

To have a task automatically create a ticket when it's added to the ticket, first you will need to turn this feature on by clicking on the tasks admin icon on the left of the screen. Then switch it on under 'settings' like this:

Important: please click Save settings to commit any changed settings.

Next... to define the details of the ticket you want to create, under the 'Task lists' tab, go into the desired list, then click the 'edit' button next to the task you want.

Finally, in the popup screen, in the 'ticket data' section, you will need to provide some JSON that defines the details of the ticket to be created like this:

To have a ticket automatically created, you can start by defining a minimal JSON structure in the Ticket data field:

{}

This will create a ticket with default values: the subject will be set to the task list item's name, the description will be just '.' and created as Internal Note.

Hi Thomas, currently it isn't possible to replicate the attachments over in the children tickets. I think the key thing to for us to get right if we were able to build this functionality is being able to specify attachments to be copied since often there are many superfluous attachments that are just noise. Copying all of those attachments to many tickets would simply amplify the noise.

Can you leave comments in the code? I have several fields I am putting in with custom data fields and I would like to note which custom field is on each line. Is there a leading character that indicates comments like -- or // ?