EXPERT DAMP PROOFING

Part of our promise to you is the guarantee that you will receive services from us which exceed your expectations. Below, you’ll find out about the standards which we work to and the principles that we abide by which make our service second to none.

Our Experience

Allerton Remedial Treatments was founded in 1983 with the objective of providing expert property services, with honesty and integrity. In all of our 33 years, we have succeeded in achieving these goals, but we certainly aren’t resting on our laurels. We continue to strive for excellence and our dedication to quality, and outstanding customer service is such that we are regarded as leaders in our industry.

Our Commitment

To us, commitment means working with speed to finish a job on-time, but always taking the time to ensure that a job is finished correctly and to a high standard.

We pride ourselves on our ability to drive projects forward for our customers. We realise that any home improvement project causes some upheaval and inconvenience for the occupants and as part of our commitment to quality, we ensure that all projects which we carry out are finished quickly, cleanly and to a high standard.

Expert Property Services

Though we have been around much longer than our industry regulator, the Property Care Association (PCA), we have been a member since its foundation in 2003. Our surveyors are Certified Surveyors in Remedial Treatments (CSRT) in accordance with the PCA’s requirements; CSRT is the expert qualification for the diagnosis of damp and timber-related defects in properties. Similarly, our Technicians are certified PCAQTs (Qualified Technicians), making them experts in carrying out the works that our surveyors recommend.

Safe Working

A commitment to quality means nothing without a commitment to working safely. As such, we are certified by the the Contractors Health and Safety Assessment Scheme (CHAS) for which we must regularly demonstrate our dedication to safety. The CHAS mark guarantees to our customers that their safety will be safeguarded by our experts throughout any works which we carry out for them.

THE TWO PILLARS

We’re never happy unless we’re making you happy. Part of our great service to you is ensuring that we uphold our values which we call ‘the two pillars’. Why are they called that? Well, they are the foundation of our business, without which we couldn’t exist. Find out more about the two pillars below.

Honesty

Honesty

Unlike many of our competitors, our surveyors do not work for commission. We believe that the incentive of commission has blighted our industry, with surveyors trying to increase their earnings by over-quoting or quoting for unnecessary work. At Allerton Remedial Treatments, we offer incentives to our staff are for outstanding customer service, nothing more.

Integrity

Integrity

To us, integrity in our work means that we provide customer care that lasts. To this effect, we provide comprehensive 20 year guarantees with our work, which is 10 years longer than many of our nearest competitors. In addition, we are authorised by the PCA to offer specialist Guarantee Protection Insurance, which some customers might be asked to obtain if they are in the process of selling their homes.

Our damp proofing guarantee

When you receive advice or a survey report from us, you can be sure that it represents an honest and expert opinion of the condition of your property. It will not contain any hard-sell or recommendations for unnecessary action. Additionally, you can be confident that any quotation that we provide to you is an honest reflection of the work that it relates to.

Contact us

Speak to a member of the team now on 0330 111 3377 or press the button below to book your survey

Our accreditations

Below, you’ll find the logos of the organisations with which we are accredited. Click on them to find out more information.

WHICH? TRUSTED TRADERS

As Which? Trusted Traders, we follow a strict Code of Conduct, and trading with integrity plays a large part in this. Our Which? certification means that every aspect of our business has been rigorously checked and approved by Which? Trading Standards Experts, giving you the confidence that, when you choose us, you are choosing excellence.

As part of choosing us, you will automatically gain the protection that consumers get through the Which? Trusted Traders Scheme. This includes access to the Which? arbitration and complaints service, as well as a whole host of other benefits.

FAQs

“How long have you been in business?”

ANSWER: Allerton Damp Proofing Ltd was founded in 1983 (and we’ve got our old typewriter to prove it!). Since then, we assumed the trading name of Allerton Remedial Treatments as our services now include much more than damp proofing. Throughout our history, we have served thousands of customers and recently celebrated our 19,000th survey! As such, when you choose us, you can be assured that you are choosing experience and excellence.

“Do you guarantee your work?”

ANSWER: Yes we do. Where appropriate, we will issue to you a free 20 year guarantee with our work. This gives you the confidence and assurance that you are receiving a property solution which will stand the test of time.

Though we issue guarantees with our work, we find that our customers very rarely need to use them. In fact, in a recent survey, it was found that fewer than 99.9% of our customers needed to use their guarantees.

Just had Allerton Remedial do a damp proof job in our living room. Absolutely brilliant! Very professional, polite, trust worthy and very tidy! So much so when I came home the first evening I was expecting chaos! But nothing of the sort ,everything was cleared away and swept...brilliant job! Will definitely use them again. thanks Allerton

Allerton have just completed damp proofing and woodworm treatment for us in our home as part of our renovation work.I cannot rate them highly enough, from my wife's first contact with them on the phone they were very helpful, knowledgeable and professional.Stuart came out to conduct the survey, arriving on time as arranged, he was extremely thorough checking everywhere he could access which included spending ages in our cramped and awkward loft. This was such a contrast to a large national company's survey which was in comparison cursory.The report confirmed the very detailed information Stuart gave on the day and was sensible and proportionate again a million miles away from the national company's recommendation.On the day the work was scheduled to start the lads turned up on time and ready to go. Shane and Joby were again very polite, very knowledgeable and very tidy while working.Shane is a true asset to the company, he went out of his way to explain how the treatment worked, what type of plasterboard to make good with, how to attach it so as not to damage the membrane and even got me the details of the fixings required for installing a door in an opening they had treated.Will definitely recommend them to any family or friends who may need them, thank you.

Allerton Remedial Treatments were very helpful with our damp proofing for our new kitchen project. Where previously we had rising damp, we no longer suffer this problem and the quality of the plaster finish was tip top. We're very grateful to Allerton's for all their hard work to make our move to York simple and quick. Thanks!

Had some work carried out on my bungalow where a proper membrane wasn't installed when my wheelchair ramp was put in, Allerton Remedial Treatments came and rectified the problem would recommend them to anyone. Great service :)