I keep getting notifications that the Installation of Codewright Software is not compliant. When I look at the summary of the software, it says I have 12 licenses but 15 installs. That would be correctly saying I am not compliant.

However, when I open up the software to view which devices have it installed, it only shows me having 8 installs.

If you delete an item from inventory, it doesn't delete the count for that installation. Meaning, if Computer A is deleted the next time you scan it, it adds another license count to the already existing count for Computer A.

To get around this, I normally delete all my devices, then manually flush out entries in the sql db.

I've seen this as well in the past on various applications. If what Ryan is saying is correct, then this is a bug in Spiceworks. However I would certainly like to avoid deleting all devices after I have set up owner links and the like.

Has anyone from SpiceWorks replied to his yet? Is it a bug? Do they plan to fix it? Even if they just gave us a tool to edit the database ourselves without messing it up, that would be better than leaving it the way it is now. We can't even begin to run a software licening compliance check if the total number of installs can't be relied upon.