Content Marketing Personalization: When and How to Use It

Ann Gynn / Content Marketing Institute / August 1, 2014

Personalization is the process of targeting content to individuals based on one or more of the following: who they are; where they are; when, why, and how they access content; and what device they use to access it, according to Scott P. Abel of The Content Wrangler.

Nearly all B2B organizations (95 percent) make some attempt to segment their content based on their audience, according to CMI’s 2014 B2B Content Marketing research report. The top five ways cited include industry trends, profiles of individual decision-makers, company characteristics, stage in buying cycle, and personalized content preferences.

Yet, personalization is difficult to do in content marketing, says Rebecca Lieb of Altimeter Group. “Content marketing tends to be both longer-form and much less automated than other types of personalized digital marketing, such as email and banner ads.”

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