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Overview

Khmer-style hotel with a martini lounge and a sublime spa, a tuk-tuk ride from Angkor Wat

The Look

A short tuk-tuk ride from the jungle-buried ruins of Angkor Wat, this Khmer-style property is an elegant two-story hotel surrounded by tropical gardens. With interiors awash with varnished teak, split bamboo, gleaming silk and natural cotton, the look is a canny blend of Cambodian and colonial influences. The grounds are a labyrinth of shade-dappled paths, lotus ponds and gardens dotted with statues.

Bed and Bath

The 62 spacious guestrooms and suites are clustered around the pool, and each has a private terrace or balcony. With gleaming hardwood floors, sliding bamboo doors, pale walls and patterned silk accessories, rooms have a delightfully airy, back-to-nature feel. Vast bathrooms have oval soapstone tubs that are big enough for two and come with luscious local Puriya toiletries.

Beyond

Soothing water features, including a giant aquarium, lead to the spa, which has black lava stone–tiled floors and driftwood art pieces. There’s an extensive menu; the vigorous Ancient Khmer massage is a highlight. There are two bars: the Pool Bar and, for those retiring from the heat, the first-floor Martini Lounge, which overlooks the river. The Dining Room is a stylish spot with tall pillars, teak furniture and French windows opening out onto lush gardens. The menu is an inventive mix of Khmer and international cuisine, including the Angkor Wat Tower — a dizzying mountain of plates full of traditional delicacies. Dig into Mekong lobster, grilled river fish and spicy sausage, serenaded by local musicians playing Khmer harp and flute music.

Reviews

5.0Excellent1687 Reviews

A beautiful setting and amazing service

Reviewed 2 days ago

This is a very special place! The rooms are big and very well appointed, although the bed was hard for our liking. The setting is jungle-like and very beautiful. The food was very good, the spa was excellent as was the service generally, The wine by the glass less so, and very expensive for what it was. The New Zealand Sauvigon was Villa Maria at a price per glass you would pay for a bottle in the UK. The cocktails were great though! A special and well deserved mention for the amazing concierge, Velru. The guys on the front desk told us they were concierges--wishful thinking in our experience. They were nice and tried to be helpful but were not knowledgeable and had poor communication skills. Fortunately we discovered Velru by chance. She is at a desk at the back and difficult to spot, but well worth looking for. She is so informative and organised some amazing trips for us that we would never have considered but for her advice. Thankfully we found her on her second day otherwise our trip to Cambodia would not have been as great as it was. Her input elevated the trip to a very different level.

A dream come true!

Reviewed 4 days ago

We chose the Belmond for our Angkor Wat visit during our 25th wedding anniversary trip. The management took extra care of us, surprising us with little gifts every day and a complimentary (very) late checkout.
There really isn´t anything negative to say about the Belmond. It is relatively small, quiet, but within walking distance to pub street. All the personell were outstandingly friendly and helpful.
Our room (Garden Junior Suite) had direct pool access and was spacious and very comfortable.
Breakfast left nothing to be desired.
The hotel grounds consist of lush gardens, having the salt water pool as the center.

Should we ever come back to Siam Reap, the Belmond will be our first choice!!

Fabulous Accommodations and Outstanding Service

Reviewed 1 week ago

This was a first stay for us at a Belmond property and La Residence d'Angkor was a smashing hit! From the moment we arrived to when we left, the awesome staff pampered us and catered to our every whim. Staying at the hotel felt like we were visiting rich high society relatives in their beautifully appointed traditional Khmer style mansion. The rooms were very comfortable and the amenities luxurious. They knew this was a birthday trip so the hotel had treats served to us at lunch. That was very special.

All of the staffs were attentive, hospitable and gracious. I'd like to specifically mention Rin, who we met on arrival and he went above and beyond to ensure our comfort. When he made dinner reservations for us, we did not realize he told the restaurant we were celebrating a birthday. So when we arrived, the restaurant was ready and at the end of dinner, some of the staff came out with the most delicious macaroons I've ever tasted, lit up and sang happy birthday. We were pleasantly surprised that Rin had mentioned it. He helped make it a very special dinner for us. Thank you Rin for exemplary service!

Based on this experience, Belmond properties are on my short list of favorite hotels to stay at. I will definitely stay at another property if there is one at my next travel location.

An Oasis of Beauty and Partial Calm

Reviewed 2 weeks ago

This lovely dark wooden open decked porch areas with large water lily ponds full of beautiful singing frogs has a truly gorgeous swimming pool. The bath was a freestanding oval half and egg shape and the room beautifully furnished. Lovely toiletries, plenty of needed complimentary water in glass bottles and a lovely breakfast.
The only drawbacks were that the packed breakfast wasn’t quite up to the quality of the in- house despite the same cost. The simple veggie summer roll starter and plain veggie and tofu curry and rice with 1 Diet Coke each and no dessert cost over £75 for 2, twice as much as the much better Viroth around the corner, and 4 times as much as the super tasty vegetarian restaurant Chamkar (although clearly this one doesn’t have a hotel to fund!)
Please note though, that the shopping bags, bearing the advertising word Belmond is not for you to take home to advertise away from Siam Reap.!

A boutique hotel with excellent customer service

Reviewed 2 weeks ago

I would consider this a boutique hotel. Not quite 5 star but not far off.

Customer service is second to none. Most of the staff addressed us by our name by the end of the holiday. They could not do enough for us. Concierge was excellent in finding the excursions that would best suit our family.

Rooms spacious, clean and with comfortable beds. Loved the bathrooms, large, clean with supplies replaced daily. Plenty of towels changed regularly. Balcony slightly small and view of pool slightly obscured with foliage which did make the room seem a little dark.

The pool area was definitely a bonus, loved the salt water pool, it was quiet, calming and relaxing. An oasis away from the bustling busy life outside the hotel.

Just a few areas could be improved upon, larger more sumptuous bath robes, more coat hangers in dressing area, and I can’t help but feel the hotel bag in the wardrobe should be free of charge considering the cost of staying here.

Breakfast buffet excellent, room service good but was a little lack lustre in choice. That being said it’s a small hotel so would be hard to maintain an extensive menu.

We used the spa on a few occasions. Average at best.

Overall a very pleasant stay, would definitely recommend due to its location and customer service.