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Control your smart light bulb from anywhere with your smartphone using the Kasa Smart app (iOS, Android).Smoothly dim the brightness of your light bulb from anywhere with the app.

Scenes

You like your light bright while they like it dim — but you both hate adjusting every bulb each time. Solve both problems with Kasa Smart. Create multiple scenes with different settings and tap yours when you want the light your way.

Multicolor

With a wide range of colors and dimming capabilities, Kasa Smart’s multicolor light bulb offers endless lighting possibilities. You can choose a light for everything from a dinner party to a late-night study session.

Control from Anywhere

Control your Kasa Smart lighting from anywhere with the highly-rated Kasa Smart app (available for iOS, Android). Make sure you turned your bedroom lights off from the office or turn your living room lights on before you get home.

Your Voice Has Power

Use simple voice commands to control your Kasa Smart multicolor light bulb with any Alexa, Google Assistant or Microsoft Cortana device. Tell your voice assistant to set the scene for a party, turn lighting on and off without leaving the couch, even change colors in your dining room as guests arrive at the door.

A Single Tap Is All It Takes

Use the Grouping feature on the Kasa Smart app to combine your devices together for unified control with one single tap on your smartphone. Combine your living room bulbs, plugs and light switches together for an easier way to turn them on when you get home.

Colour

Colour of product

White

Light colour

Multi-color globe

Power

Power requirements

Energy consumption class A

Weight & dimensions

Width (cm)

3.700

Length (cm)

3.80 cm

Height (cm)

3.150

Delivering your online order This service is available throughout South Africa and delivery will be affected between 24 to 72 hours, (Monday to Friday, excludes weekends and public holidays) on condition that your order is placed and payment as well as your order confirmation is received before 12h00. This depends on origin and destination. A further delay of up to 24 hours may be experienced on shipments to or from an Outlaying Delivery Areas.

What will Delivery cost?

At this stage, all deliveries are free of charge

What is the delivery time frames?

Delivery service timeframes will commence upon payment confirmation being received (unless supporting documents are requested i.e. in the case of the verification of TV License, a copy of an I.D will be requested).

Delivery periods will generally be effected within the selected delivery type timeframe, after collection from point of dispatch and between Major Centers from Monday to Fridays We deliver on Monday to Friday from 08h00 to 17h00 to both business and residential addresses. No deliveries on a Saturday and Sunday and any Public Holiday.

If you place your order before 12h00 on a Friday, as all deliveries exclude Saturday and Sunday, your delivery will be affected on Monday. Certain Outlaying Delivery Areas routes and centers may experience a 24-hour delay due to lack of transportation available to the location.

Major centers include any destination within a 40km radius of the following cities: Pretoria, Johannesburg, Bloemfontein, Cape Town, George, Port Elizabeth, East London, Durban, Pietermaritzburg and Nelspruit. Delivery outside main centers is usually within 3 working days. The following areas may experience delays due to airline constraints: George, Nelspruit, Richards Bay, Polokwane and Welkom.

What if I miss my delivery?

We will notify you of any failed delivery. This means, should no one be at the delivery address to receive and sign for the goods at the time of delivery. We will endeavour to reschedule the delivery with you within 24 – 48 hours; however you may be liable if any additional handling and shipping charges are incurred for a re-delivery.

What if my items are damaged, faulty or incorrectly delivered?

Incorrect items or quantity delivered Should the incorrect items or quantity of items be delivered to you, you need to notify Incredible Connection immediately so that we can rectify the situation. You can choose to notify us by:Phone on 0860 011 700Leave a message for us using the Contact Us tool on www.incredible.co.za We will get someone to uplift the incorrect items and replace them with the correct items.

Damaged or faulty items delivered Should the items you receive be damaged or faulty, you need to notify Incredible Connection within 24 hours of delivery.You can choose to notify us by:Phone on Phone on 0860 011 700Leave a message for us using the Contact Us tool on www.incredible.co.za We will get someone to uplift the damaged or faulty items and replace them with the correct items

Returns and refunds

What is Incredible Connection’s Repair, Exchange and Returns Policy?

Sometimes, things don’t quite work out. Luckily, we offer a full returns and exchanges policy.

You may return or exchange goods at any one of our Incredible Connection stores subject to producing the original receipt, and ensuring the merchandise is in its original packaging and condition. Should this not be in in its original condition, a handling fee of up to 15% of the value of the product may be charged as per the CPA.

The following cannot be returned or refunded:

Non-returnable/ non-refundable items

Delivery and or installation costs

Pre-paid cards

Digital content

Any damaged or abused items

Faulty/defective products after 14 days: (excluding all panel televisions larger than 32” (plasma LCD & LED) as well as all Large appliances)

In the unfortunate event that your purchased product becomes faulty or defective, you can opt to have it taken to any Incredible Connection to be seen to. You will be entitled to the following option of as per the CPA:

Have such product repaired

Have product replaced

Be refunded the price paid

In the event that the product is found to be not faulty, you will be liable for all handling and shipping charges; for the collection and the re-delivery of the product to you. You will be liable if the goods are damaged or faulty as a result of misuse, abuse or negligence

The warranty does not cover any defects caused by foreign objects or connection errors that are not part of the appliance.

Refunds can take up to 10 Days to reflect in your bank account. Should you not receive the money within 10 days, kindly contact our contact centre on 0860 011 700