Are you getting what you paid for with Turnbull's NBN?

Federal Member for Isaacs Mark Dreyfus is inviting local residents to provide feedback about their experience with the National Broadband Network (NBN).

The Hon Mark Dreyfus QC MP

Shadow Attorney General Shadow Minister for National Security Federal Member for Isaacs

MEDIA RELEASE

ARE YOU GETTING WHAT YOU PAID FOR WITH TURNBULL’S NBN?

Federal Member for Isaacs Mark Dreyfus is inviting local residents to provide feedback about their experience with the National Broadband Network (NBN).

Some suburbs in Isaacs, such as Keysborough are now able to access NBN internet plans. However, many of these connections will only come from the Turnbull Government’s copper-based Fibre to the Node (FTTN) plan, not Labor’s superior Fibre to the Premises (FTTP) model.

“Many suburbs in Isaacs are still years away from getting the NBN, while many households in Isaacs that have got the NBN have had problems with the speed and connectivity of this service. This is simply not good enough,” Mr Dreyfus said.

“From areas that already have Malcolm Turnbull’s flawed copper NBN we know that there have been significant issues including installation problems, outages and slow speeds.”

“I want to know about your experience with getting connected to NBN, and once you are connected, if you’re actually getting the services you’re paying for.”

“The ACCC are stepping up their efforts in monitoring internet speeds, but Labor knows this will not solve the underlying problem that Malcolm Turnbull’s NBN relies on second-rate copper connections.”

“Australians were promised fast and reliable broadband at affordable prices, yet this Government has shown consumers nothing but contempt. As Malcom Turnbull’s copper NBN rolls out it is becoming increasingly clear that its reliance on outdated technology is leaving consumers stranded with slow speeds and unacceptably high drop-out rates,” Mr Dreyfus said.

“Instead of working to fix the problem the Turnbull Government is blaming everybody but themselves. This lack of accountability is leaving Australians rightly frustrated and angry.“

“Local residents deserve to get the broadband speeds that they paid for and I am very interested to hear about your experiences. As your local member I will raise any relevant concerns you have about the NBN with the Turnbull Government and NBN Co.”