ABOUT US: Policies

Thank you for your interest in BSD.

Shipping, Duties and Taxes:
Sales tax is added to US orders where applicable. Purchaser is responsible for all duties and taxes on international orders.
You will pay shipping charges based on the weight of the package and the destination. No duty on products shipped to Mexico or Canada. BSD ships worldwide. Please call or email us for quotes on international shipping.

Cancellation:
An order may be canceled within 3 days of when the order was placed. Contact us at 718-548-1188, davev@baloghsaildesigns.com to cancel an order or for other questions regarding an order you have placed with BSD.

Returns:
Stock items may be returned for a refund within 7 days of receiving them. Stock items shipped for return within 7 days will receive a full refund. Special orders are non-refundable. All items returned must be new, unused, packed in the original packaging with the product tags and instructions still included. Contact us at 718-548-1188, davev@baloghsaildesigns.com for questions regarding returns to BSD.

Product Defects:
We want you to be completely satisfied with any purchase that you make with BSD; if you're not, we're here to make things right. If you feel that a product is defective please contact us immediately upon receipt of the product. Contact us at 718-548-1188, davev@baloghsaildesigns.com .

Be sure to fill out the return form included in your order or include the following information:
Name:
Billing Address:
City:
State:
Zip:
Daytime phone:
Email address:
Credit card # used:
Exp:
Signature:

Reason for return:

Shipping costs are your responsibility. We recommend you use an insured, trackable method for shipping your package back to us. Allow 1-2 weeks for your return to be processed.

Privacy:
We do not share, sell or rent any customer information with others.
All information is guarded and secure and all internet transactions are protected as prescribed by current regulations. All credit card transactions secured by Authorized.net.