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Instagram users occasionally report receiving a “Feedback Required” error message upon trying to post a comment or captioned photo. Being comment-related, the error suggests that something may be amiss in your message content. Familiarize yourself with Instagram’s policy on comments and captions to resolve and avoid similar errors going forward. The rules are not complicated.

Breached Guidelines

Instagram users must abide by a few guidelines, designed to prevent spam. A photo may not contain more than 30 hashtags and a comment, no more than five mentions. Comments – including emoji-only messages -- may not be made multiple times and certain unspecified words and phrases may not be used. When you receive an error message, review your caption or comment against these guidelines; revise it, as needed, before attempting to re-post it.

Faulty App

Your Instagram app may be outdated. At a minimum, Android devices must be running Instagram version 1.0.5, and Apple devices, Instagram version 2.4. Find out your Instagram version by tapping the app’s “Profile” tab,” followed by the “Gear” icon and “About This Version” under the Support section. If outdated, delete your current app and download a fresh copy. If you wish, replace your current app anyway to rule out a corrupted app. Log in on the new app with your Instagram credentials.

Erratic Device

Turn your device off and then on again to give it a fresh start, especially if it’s been a while since you’ve done so. If you still have trouble with the Instagram app afterward, submit a bug report.

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About the Author

Since 1988, Diana Faustmann has been writing on technology, business and culture. Her articles have appeared in various print publications, corporate websites and authoritative online sites. Faustmann holds a Bachelor of Arts in psychology from the University of the Philippines.

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Justin Sullivan/Getty Images News/Getty Images

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V., Diana. "How Do I Fix "Feedback Required" on Instagram?" Small Business - Chron.com, http://smallbusiness.chron.com/fix-feedback-required-instagram-79247.html. Accessed 20 January 2019.

V., Diana. (n.d.). How Do I Fix "Feedback Required" on Instagram? Small Business - Chron.com. Retrieved from http://smallbusiness.chron.com/fix-feedback-required-instagram-79247.html