Terms and Conditions

Guests
who book to stay at the Waverley enter into an agreement with us.
Our terms and conditions are detailed below.

Prices:

The
price shown includes accommodation per night for two people and
breakfast in a double room including breakfast and accommodation
with breakfast for one person in a single room.

We do
not have any family rooms available at this time.

We
prefer payment in cash but also accept debit and credit card
payments.

At
particularly busy times we may ask for a deposit of the first night
of your accommodation to be paid.

Cancellation and
Insurance:

In
the event of a cancellation of the room we ask that guests inform
us as soon as is practical to do so. This enables us to re book the
room to other visitors.

Bookings
made through on-line booking agents are subject to the terms,
conditions and policies of each respective agent.

Where
a booking is made direct to the Waverley in person or by telephone
or E mail, deposits taken by card will be re-embursed if the
cancellation is made up to two days before the anticipated date of
arrival.

In
the event of a cancellation with less than two days notice, we
reserve the right to charge the first night of the booked
accommodation to the card holder.

Any
person failing to arrive for a booking and failing to contact us,
will be charged in full for the duration of their proposed
stay.

We
would only cancel your booking if your accommodation was
unavailable for reasons beyond our control. We would attempt to
offer you alternative accommodation however, if this was not
possible, or unacceptable to you, then we would refund all monies
paid by you. Our liability would not extend beyond this
refund.

We
strongly recommend that you take out travel insurance to cover the
cost of your holiday.

Single Sex
Parties:

Normally,
single sex parties of more than three people are not accepted and
we reserve the right to refuse such bookings made
online.

Damage in the
rooms:

Please
take care when staying in our home. You are responsible and liable
for any breakages or damages which you cause to the accommodation
or its contents. Please report these as soon as they occur. We do
not normally charge for minor breakages, or accidents which we
consider to be unavoidable but we may send you an invoice for
repair or making good if the damage or breakage is significant, and
we may make an additional charge of £50 if you did not report
this.

Guests
are politely requested not to eat take a way meals in the rooms
this avoids staining the bedding.

Smoking:

Smoking
including the use of E cigarettes is not allowed at any time or in
any areas of the Waverley Guest House and any person suspected of
smoking on the premises will be asked to leave immediately. Full
payment for the duration of the stay will be required and no
refunds or offers of alternative accommodation will be
made.

Check In and Checking Out
Times:

We
aim to be as flexible as possible with check in times but will
ensure that rooms are available from 2pm on the day of your
arrival.

Should
you arrive earlier then we are happy to accept your luggage and
ensure you have access to a parking permit.

The
latest time to check in is 9pm. After this time it will be
considered that a guest has not attended and attempts will be made
to re book the room. In such a case any deposit is non
refundable. It really is helpful if guests can advise us of their
anticipated time of arrival.

Please
be ready to leave your room at 10am on the day of your departure,
again we can often be flexible with prior notice.

Liability:

We do
not accept any liability for any damage, loss or injury to any
member of your party or any vehicles or possessions, unless proven
to be caused by a negligent act by ourselves or our employees or
contractors whilst acting in the course of employment.

Pets:

Sadly
pets are not permitted.

Children:

The
Waverley does not have facilities for small children and prefers to
offer accommodation for adults. Exceptions can be made by prior
agreement.

Information

Any
information requested in the course of the booking of rooms may be
held in computerised systems. This information is only used for the
purpose for which it was intended and will only be disclosed
to others in the event of a legal requirement.

The
Waverley holds information in line with data protection act
requirements.