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Product, version and build: 5.3.130, Sapien Suite
(*** Please do not write "latest" as a version, specify a version number ***)
32 or 64 bit version of product: 32
Operating system: Windows 10 Pro in VirtualBox
32 or 64 bit OS: 32bit on top of 64bit Host

DO NOT POST SUBSCRIPTIONS, KEYS OR ANY OTHER LICENSING INFORMATION IN THIS FORUM

Hi.
I received an update to Sapien Suite 2017 but am still seeing the Sapien Suite 2016 startup screen and the shortcuts in the Tools bar open to a webpage describing new features instead of opening the tools.
Can this be corrected?

My products have updated except for the Sapien Suite startup page and I'm not able to load the products (ie. PrimlScript), etc from inside the Suite when the Suite is open. I can start files and projects but if I try to load a complimentary product from the tools, I get bounced to the Sapien website to read the program descriptions. I think the only one actually opening is the Power RegEx tool.
Also...PrimalPad 2017 constantly wants to update.

Hi Devin.
The studio never updates and always remains at the 2016 version. I also get constant updates to PrimalScript and PrimalPad, always the same versions..
I've run the update checker manually and it always runs on schedule. The issue remains the same; the console does not update to 2017 and PrimalScript 2017 and PrimalPad2017 always require applying the same update.
I realize I've chosen to work in PowerShell Studio but it seems this is an update issue belonging to the suite.

I'm sorry if I wasn't clear to begin with. You've been very helpful. I've worked with Sapien tools for a long time and have always been pleased with them.
I've included a snapshot of the checkupdates results.

Thanks.
Dan

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