Freehold Privacy Policy

Your right to privacy while using the Internet is very important to BrightStar Care (“BrightStar Care”). BrightStar Care is committed to helping you maintain control over your personal data while fostering the growth of a more interactive, engaging, and personalized experience. We respect your right to control how much information you provide about yourself. The following Privacy Policy (“Policy”) describes how we collect, protect and use information we receive from visitors to our web site (“Site”). This Privacy Policy applies only to information collected through this Site and not to information collected offline. This Policy is effective as of May 1, 2018.

1. What Personally Identifiable Information Is Collected

We do not collect personally identifiable information on our Site unless you voluntarily provide information about yourself via an electronic mail message or by filling out one of our online forms. By “personal information,” we mean data that is unique to an individual, such as a name, address or telephone number. For example, if you send us an email or send us your phone number, we may use the information you provide to follow up via telephone or email. The information you provide will be kept confidential and will be used only to support your continued relationship with BrightStar Care.

2. How We Use Cookies and Other Technologies

Our hosting company may collect anonymous, aggregate information or statistics related to Site usage and traffic. These statistics indicate the total number of hits, the total number of page hits, the number of kilobytes transferred from our Site, and the IP address of the visitor. Our hosting company does not collect email addresses and other personally identifiable information through this usage and traffic information.

As is the case with many web sites, our Site uses a technology called “cookies”, which are small data files that are downloaded onto your computer. The use of cookies is standard on the Internet, and allows us to tailor your visits to our Site to your individual preferences and to assist us with advertising on third party websites. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies will be able to browse certain areas of the Site, but some features may not function.

Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Site to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about Site usage. We and our third party service providers also use clear GIFs in HTML emails to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.

Third Party Analytics. We use automated devices and applications, such as Google Analytics Remarketing, to evaluate usage of our Site and to assist us with advertising on third party websites. We also may use other analytic means to evaluate our Site. We use these tools to help us improve our Site, services, performance, and user experiences. These entities may use cookies and other tracking technologies to perform their services. To learn more about Google’s privacy practices, please review the Google Privacy Policy at https://www.google.com/policies/privacy/. You can also download the Google Analytics Opt-out Browser Add-on to prevent their data from being used by Google Analytics at https://tools.google.com/dlpage/gaoptout.

Do-Not-Track. Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies).

Third-Party Ad Networks.We use third parties such as network advertisers to serve advertisements on third-party websites or other media (e.g., social networking platforms). This enables us and these third parties to target advertisements to you for products and services in which you might be interested. Third-party ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, web beacons (including clear GIFs), and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you. These third-party cookies and other technologies are governed by each third party’s specific privacy policy, not this one. We may provide these third-party advertisers with information, including personal information, about you.

Users in the United States may opt out of many third-party ad networks. For example, you may go to the Digital Advertising Alliance (“DAA”) Consumer Choice Page for information about opting out of interest-based advertising and their choices regarding having information used by DAA companies. You may also go to the Network Advertising Initiative (“NAI”) Consumer Opt-Out Page for information about opting out of interest-based advertising and their choices regarding having information used by NAI members.

Opting out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page will opt you out from those companies’ delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising through our Site or on other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Also, if your browsers are configured to reject cookies when you opt out on the DAA or NAI websites, your opt out may not be effective. Additional information is available on the DAA’s website at www.aboutads.info or the NAI’s website at www.networkadvertising.org.

3. How the Information You Provide Is Used

Should you send us your comments or questions via email to any email address provided on our Site, we will only share your communications with our employees most capable of addressing your questions and concerns. We will retain your communication until we have done our very best to provide you with a complete and satisfactory response and then we will either discard it or, in some cases, archive it. We will only disclose personal information if we are required to do so by law or we in good faith believe that such action is necessary to (a) comply with the law or with legal process; (b) protect and defend our rights and property; (c) protect against misuse or unauthorized use of the Site; or (d) protect the personal safety or property of our users or the public. We do not sell, rent or otherwise disclose our mailing lists or other personally identifiable information you may provide without your consent.

4. Security of Information Sent to Us

Please note that, unless we expressly advise you otherwise, the email functionality on our Site does not provide a means for completely secure and private communications between us. Like all unencrypted Internet email communications, your email may be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to us. For that reason, to protect your privacy, please do not use email to communicate information to us that you consider to be confidential. While we strive to protect your personal information, BrightStar Care cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we will use our commercially reasonable efforts to ensure its security on our internal systems. Depending on the nature of the inquiry, your communication may be discarded or archived. If you wish, you may contact us instead via telephone at the numbers provided throughout our Site.

5. Disclosure of Customer Information Through Business Transfers

As we continue to develop our business, we may buy, merge or partner with other companies or businesses, and in so doing, acquire customer information. In such transactions, user information may be among the transferred assets. Similarly, in the unlikely event that a portion or substantially all of BrightStar Care assets are sold or transferred to a third party, the information you have voluntarily provided to us, including your email address, would likely be one of the transferred business assets.

6. Privacy Policies of Web Sites Not Under Our Control

For your convenience, this Site may provide links to various web sites that we do not control. When you click on one of these links, you will be transferred out of our Site and connected to the web site of the organization or company that you selected. We are not responsible for the nature, quality or accuracy of the content or opinions expressed in such web sites, and such web sites are not investigated, monitored or checked for quality, accuracy or completeness by us. Inclusion of any linked web site on this Site does not imply or express an approval or endorsement of the linked web site by us, or of any of the content, opinions, products or services provided on these web sites. Even if an affiliation exists between our Site and a third-party web site, we exercise no control over linked sites. Each of these linked sites maintains its own independent privacy and data collection policies and procedures. If you visit a web site that is linked to from our Site, we encourage you to consult that web site’s privacy policy before providing any personal information and whenever interacting with any web site.

7. Access and Correction

You have a right to know about the personal information that BrightStar Care has collected as described above, including the right to correct, amend or delete the information that BrightStar Care has on file if it is incorrect. You also may change the status of whether you wish to receive BrightStar Care alerts, newsletters and communications at anytime. If at any time you wish to exercise these rights, feel free to contact us at info@brightstarcare.com or by phone.

8. Modifications to this Privacy Policy and Site

By using this Site, you signify your agreement to the terms of our Policy. If you do not agree with the terms of this Policy, please do not disclose any personal information through this Site. Please bear in mind that we may change the content or design of our Site, and consequently, this Policy at any time in the future. Notice of any revisions will be posted to this page, so please revisit this page from time to time to ensure that you are aware of any changes to it. You are responsible for reviewing this Policy periodically, and your continued use of our Site following any modifications to this Policy will be conclusively deemed acceptance of any changes.

9. Governing Law

This Policy and the use of this Site are governed by Illinois law. Any claim related to the Site or this Policy shall be brought in a federal or state court in Illinois, within one (1) year after the claim arises. Users of this Site consent to the jurisdiction and venue of such court as the most convenient and appropriate for the resolution of disputes concerning this Policy.

BrightStar Care welcomes comments and questions about this Policy and about our Site. Any comments or questions regarding this Policy or this Site may be directed to our webmasters at info@brightstarcare.com. You may also call us at BrightStar Care or send a letter to: