Alpha Tech Pet - Return Policy

If you are dissatisfied with your order for any reason, you can return your items within 30 days (excluding equipment purchases) for a prompt refund or exchange. Refunds for non-equipment items returned within thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. No returns will be accepted 30 days after the original purchase date. Larger quantity purchases will be subject to a 20% restocking fee. Please mail or ship your package in a prepaid, insured, traceable method to the address below: