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Case Management

Overview

Customer satisfaction is a primary goal for both government and commercial organizations. Adjudication of customer cases when multiple parties are involved in an expeditious manner is challenging even with semi-automated processes such as email and websites for communication. Disjointed processes increase the chance of failure or delays in resolving cases. Avineonics Case Management solutions provide customers with process-based automation tools and electronic document management capabilities with real-time updates to all interested parties.

Benefits

Streamline and automate case management processes

Implement electronic filing and document management

Leverage mobile technology with integration to existing systems and websites