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Browser Hijacker - Possibly Aartemis [Solved]

kepayne228

Posted 17 January 2014 - 03:52 PM

kepayne228

Member

Member

79 posts

Hello. The internet browsers have been hijacked by Aartemis I believe. There are many extra toolbars and websites are being redirected. One toolbar says "VAF" and another is "MixiDJ" and another is "WS" Sorry I don't know how exactly the virus was acquired because this is my stepmother's computer and I am trying to help her out. I tried to clean the computer using Microsoft Security Essentials but it did not work. I tried removing unfamiliar programs from the Software Uninstall list but that did not solve the problem. Most likely the virus was acquired because she clicks on things while internet surfing that she shouldn't. Maybe you could also recommend a good antivirus for her as well. Below is the OTL log. Thank you.

kepayne228

Posted 17 January 2014 - 05:32 PM

kepayne228

Posted 17 January 2014 - 06:16 PM

kepayne228

Member

Topic Starter

Member

79 posts

Thanks so much for your quick reply.

Okay I ran the ADW and JRT and some of the things that downloaded seem gone. There are a few things hanging around though. I ran the OTL last. Still need to get rid of "Jump Flip" "Zip Opener" and "Mobogenie"

Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.

If an update is found, it will download and install the latest version.

Once the program has loaded, select "Perform Quick Scan", then click Scan.

The scan may take some time to finish,so please be patient.

When the scan is complete, click OK, then Show Results to view the results.

Make sure that everything is checked, and click Remove Selected.

When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)

The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

Attach the entire report in your next reply.

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.

Files\Folders moved on Reboot...
C:\Users\Tonis\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Tonis\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.

Essexboy

Posted 18 January 2014 - 03:55 PM

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Run AdwCleaner and select uninstall

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

Clear Restore Points

Go Start > All Programmes > Accessories > System tools Right click Disc Cleanup and select run as administratorWhen it pops up at the first prompt select OK after it has done some calculations the tabs will appearSelect More Options tab Press Sytem Restore and Shadow Copies Cleanup button