video on demand

I am not able to watch the movie trailer for angry angle I am getting error code XER-07004 this has been going on for over a month now please do what you can to help me get this fixed ticket number CR748952939

Re: video on demand

bob52kyle wrote:

I am not able to watch the movie trailer for angry angle I am getting error code XER-07004 this has been going on for over a month now please do what you can to help me get this fixed ticket number CR748952939

did the normal overnight reboot of the set top box fix the problem?

I am not a Comcast employee, I am a paying customer just like you!I am an XFINITY Forum Expert and I am here to help. For information on the program click here.We ask that you post publicly so people with similar questions may benefit from the conversation.Was your question answered? Mark it as an accepted solution!

I am not a Comcast employee. I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.We ask that you post publicly so people with similar questions may benefit.Was your question answered? Mark it as an accepted solution!

Re: video on demand

call 800-Comcast select tech support for cable TV. ask the representative to check your signal levels. Would you reply back to let us know if they found a problem and sent a technician?

I am not a Comcast employee, I am a paying customer just like you!I am an XFINITY Forum Expert and I am here to help. For information on the program click here.We ask that you post publicly so people with similar questions may benefit from the conversation.Was your question answered? Mark it as an accepted solution!

I am not a Comcast employee. I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.We ask that you post publicly so people with similar questions may benefit.Was your question answered? Mark it as an accepted solution!

Re: video on demand

I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.

I am not a Comcast employee, I am a paying customer just like you!I am an XFINITY Forum Expert and I am here to help. For information on the program click here.We ask that you post publicly so people with similar questions may benefit from the conversation.Was your question answered? Mark it as an accepted solution!

I am not a Comcast employee. I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.We ask that you post publicly so people with similar questions may benefit.Was your question answered? Mark it as an accepted solution!

Re: video on demand

bob52kyle, I've viewed your X1 boxes and I see a few signal concerns. Please send me a private message (Click ComcastKenF and then click Private Message Me) with your phone number, account address, and full name for assistance.

I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: Product, Support, Leadership.We ask that you post publicly so people with similar questions may benefit from the conversation.Was your question answered? Mark a Best Answer!

I am an Offical Comcast Employee.Official Employees are from multiple teams within Comcast.We ask that you post publicly so people with similar questions may benefit.Was your question answered? Mark a Best Answer!

I am a Comcast Employee.Please post so people with similar questions may benefit.

Our hearts go out to those impacted by Storm Riley this past Friday and those who may be impacted this week by Storm Quinn in the Northeast Division.

To help residents and emergency personnel stay connected during this time, Comcast is opening up Xfinity WiFi outdoor and SMB hotspots in these communities to anyone who needs them, including non-Xfinity Internet subscribers.

This will be starting at 4:00 PM ET on Monday, March 5, 2018, through Friday, March 16, 2018.