Common Questions & Answers

Have a question that you can’t find the answer to? If so, please contact us. We’d love to here from you.

How does the free trial work?

You’ve probably noticed a bunch of free trial buttons throughout our site. When you click a free trial button you will be asked to provide your email address. You will then receive an email verification email that will provide you with access to the free trial. You will have full access to Decisionaire for 30 days. If you need help, please contact us.

How about discounts & payment options?

The prices above are if you pay monthly. With this pricing option, there is no long term commitment. Your subscription is month to month. However, if you commit to a year, then we’ll give you a discount. With an annual commitment you’ll still be billed monthly, but you’ll be obligated to doing so for a 12 month period. With an annual commitment you’ll only pay $375/mo for the Small package, $665/mo for the Medium package, and $1000/mo for the large package.

What if I decide I want to cancel or change my subscription?

If there is more than one day before your subscription renewal date and you cancel then your subscription will end and your renewal will not go through. If you decide to downgrade your subscription level you will have to make sure that the number of decisionaires (pieces of content) in your account is within the allowed limit for the subscription level you would like.
Keep in mind, that if you are on the annual commitment plan, and you cancel your subscription after just a few months (we know this won’t happen), you will be obligated to pay for any remaining months in your 12 month commitment.

Pricing is based on “pieces of content.” But how is this defined?

Each “piece of content” includes a set of questions and the personalized content that is presented to the user as a result of completing the questions. We like to refer to such content pieces as a “decisionaire.”

What is a lead submission?

A lead submission is when someone completes a set of questions in order to get the resulting personalized content. This is considered a lead.