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SHIPPING POLICYFREE SHIPPING: All orders come with free shipping to customers in the USA and Canada. Butler covers it – it’s that simple. Expect 3 business days for delivery.

WARRANTY POLICY

LIFETIME WARRANTY: Butler boots are fully warranted to the original owner against defects in materials and workmanship for the lifetime of the product. If a product ever fails due to a manufacturing defect, even after extended use, we will replace the product with the same style, color, and size. This warranty does not cover damage caused by an accident or normal wear and tear.

RETURNS: Nothing takes care of you like a Butler! If you are not completely satisfied with your Butler boots, you can return them for a full refund.

Please return:

within 30 days of receipt
unworn and in the original packaging

enclosed in another box, as to preserve the original packaging

with a copy of your original receipt

to the following address:

USA

Butler Inc

148 Bryce Blvd

Fairfax, Vermont 05454

Canada

Butler Inc

800 rue Sud

Cowansville, Quebec

J2K 2Y3

Your refund:

will be issued at the purchase price and applied to the original credit card.

will be confirmed to you via email when your credit card has been refunded.

Expect 5 business days from the date we receive your Butlers’ for the credit to be applied.

EXCHANGE POLICY

EXCHANGES: Butler has found it simpler for everyone to first initiate a return for a full refund… This way you can place a new Butler order for any style/color/size that you want, and at any time that you want.SHIPPING POLICYFREE SHIPPING: All orders come with free shipping to customers in the USA and Canada. Butler covers it – it’s that simple. Expect 3 business days for delivery.