Hot on the heels of the announcement some timeago that the owners of ITIL, (Information Technology Infrastructure Library) the OGC (Office of Government Commerce) together with the TSO (The Stationary Office) are participating in a joint venture to introduce ITIL and Prince2 into China, they have…

Music Royalty fee collection organisation streamlines IT support operations with consolidated support desk, reaping efficiencies with improved processes.PRS for Music, the not-for-profit membership organisation that collects royalty fees from music users on behalf of writers and publishers, is extending its use of Hornbill's Supportworks ITSM Enterprise…

Zyrion Inc. Traverse, a Cloud and Network Monitoring solution using ITIL v3 Business Service Management (BSM) technology, has been awarded the Certificate of Networthiness (CoN) from the U.S. Army Network Enterprise Technology Command. Zyrion is meeting the evolving needs of government customers to monitor an…

The Information Technology Infrastructure Library (ITIL) is a best practice framework that is publicly available for use by the IT industry. While ITIL has been in existence for over twenty years, the global adoption of ITIL has increased significantly under ITIL V2 in the last five years, and…

New York, NY - The ITIL Expert Level is one of the most desired qualifications for IT professionals. Recent research has revealed that the ITIL Expert enhances job performance, leads to better IT Service Management implementations and is a key enabler to achieving career ambitions for IT professionals. …

Introduction When it comes to computer systems, regardless of their size, two things are inevitable. Firstly, as time goes on, they will need upgrading. As hardware becomes faster and memory becomes cheaper, the software houses are spending large amounts of time and money to…

The Woodland Trust based in the United Kingdom requires a volunteer ITIL Specialist to assist them with developing and implementing ITIL. Please read through the job specification below and if you meet the requirements please click on the link and complete the Woodland Trust volunteer form. You…

Like a scene from Indiana Jones the walls are closing in and you are desperately trying to find a solution or a way out. The global economy seems to be closing down, providing similar pressures, pushing, driving and dragging individuals, organizations and multi-nationals to deliver more for less.…

EXIN as part of its IT Service Management according to ISO/IEC 20000 qualification program which consists of a Foundation exam, five Professional exams will be accompanied by a lapel pin / badge for those who successfully pass the examinations. The program is split into two tracks. The first track is…

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