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Date of Service: &nbsp

6/10/2015

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Work Done on: &nbsp

5th Wheel Trailer

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Service Performed: &nbsp

THEY DON'T DO the WORK THEY PROMISE to DO! Purchased a $30,000 trailer and have had nothing but problems with it.
Slide out doesn't work properly 1st time out caught on fire. They promise repairs take possession and do nothing time and
time again. This is the most UNPROFESSIONAL DEALERSHIP I have ever encountered. Do yourself a favor and drive elsewhere
to purchase or service your RV. These people are LIARS!!!!

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Evaluation of Service Performed: &nbsp

Today we were supposed to pick our RV to take our kids camping. They were aware of the dates and yet after 3 weeks of possession still have done
nothing!
My next call will be an attorney! We even had the General Manager PROMISE us it would all be taken care of, more LIES! AVOID AT ALL COSTS!!!!!!

Update 8/20/2015
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On 8/20/15 my trailer was delivered to my home with the clear coat finally on it. Only took 17 months but they did it and it looks nice.

Horrible! They blew up my engine by putting the filter in wrong. I was 5 miles from home just starting out on long-planned trip. Waiting for a new engine to
be shipped from Germany and no summer vacation now.

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Value of Service: &nbsp

Poor

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Quality of Service: &nbsp

Poor

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Date of Service: &nbsp

8/11/2014

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Work Done on: &nbsp

Class A - Diesel

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Service Performed: &nbsp

Gene was our service contact. He was pleasant to deal with, and knowledgeable about motor homes servicing needs. We had a number of issues which
required warranty repair. They were, the inside window screen, 120V bedroom GFI, Window seal, and front body molding.

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Evaluation of Service Performed: &nbsp

Work was preformed and completed as promised. Everything was fixed, I thought. When I returned home I noticed the window seal still was not fixed
properly, but everything is working so far. Will need to take back to address window seal. Nonetheless, the window screen is being replaced, the GFI
breaker was removed and fixed shorting wires, and the body molding was removed/reattached with adhesives. I'll rate the service as 4 versus 4+ due to
the window seal issue.

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Value of Service: &nbsp

Good

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Quality of Service: &nbsp

Very Good

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Email Address of Reviewer: &nbsp

condor840@verizon.net

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Date of Service: &nbsp

11/5/2009

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Work Done on: &nbsp

Class A - Diesel

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Service Performed: &nbsp

Changed oil and filters on engine and generator. Changed fuel filters on engine and generator.

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Evaluation of Service Performed: &nbsp

Charged an outrageous sum to do so ($800+). Said the price was so high because it is tricky to avoid air in the fuel line after the filter change and the
exhaust had to be removed to change the oil and fuel filter on the generator. I have since done this service. The exhaust does not have to be removed on
the generator. I did add a priming pump to make the engine fuel filter change easy. When I challenged the technician on the high price he kept saying "that
pays xxx dollars". This made me think he was on commission.

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Value of Service: &nbsp

Poor

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Quality of Service: &nbsp

Fair

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Date of Service: &nbsp

4/8/2008

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Company Contact: &nbsp

Gene in service

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Work Done on: &nbsp

Travel Trailer

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Service Performed: &nbsp

Slideout had sag due to manufacturer defect. Support inside top of slide had broken or was not installed properly at manufacturer.

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Evaluation of Service Performed: &nbsp

Work was done in timely manner and completed when promised. There was no sign inside the trailer that they had ever been in there, i.e. no dust, no footprints, not a thing out of place. Only hold up was from the manufacturer for warranty work approval. Once that was received Barber completed the work quickly and they did it right!

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Value of Service: &nbsp

Good

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Quality of Service: &nbsp

Very Good

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Date of Service: &nbsp

12/26/2005

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Company Contact: &nbsp

Gene

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Work Done on: &nbsp

Class A - Diesel

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Service Performed: &nbsp

We told Gene we lived in our RV so we would wait until we could get in and out asap. He told us we cold come in on the 26th. Our slide out was not working. I asked if he would send for the bad motor we would be in and out. He agreed.

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Evaluation of Service Performed: &nbsp

When we arrived no motor was sent for and he told us it would take over two weeks for it to ship from ALFA. WE have had this motor replaced before and they ship overnight. They charged us $99.00 for a diagnosis. It was obvious the motor was bad. We left. Another service Antelope Valley RV Service in Palmdale, Calif had us out in one day.

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Value of Service: &nbsp

Poor

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Quality of Service: &nbsp

Poor

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Date of Service: &nbsp

1/17/2005

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Company Contact: &nbsp

Mark in finance

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Work Done on: &nbsp

Class A - Diesel

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Service Performed: &nbsp

Refrigerator not working on inverter, jacks not returning properly, CB radio giving feed back through stereo when on, scratched counter tops, santi flush system leaking, misc paint work, slide out room topper need adjusting...all under warranty on new 2005 Vectra

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Evaluation of Service Performed: &nbsp

Nothing completed properly in a five week period, in fact they return the coach with dead house batteries because they left the heater fan on for two weeks while it sat.