1Unlimited calling plans are based on normal residential or personal, non-commercial use. A combination of factors are used to determine normal or personal, non-commercial use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. All calling plans, including unlimited calling plans, are subject to our Acceptable Use Policy and Terms and Conditions of Service.

Applicable to new service orders after October 22, 2016 and any service entering a new service month outside of the one year initial service term: Call time to Bangladesh is limited to 1,500 minutes per service month. If you exceed the limit on call time to any such destination, ACN may block further calls during the service month or assess you an additional per minute charge based on rates in effect found here: http://www.acnservices.com/index.html

Need Help?

The ACN Product Support website has the answers to all your questions. View frequently asked questions, user guides, product manuals and much more!

Everything was easy to set up. Customer Service was fabulous, and they answered every question I had, every time on my first call. No waiting, no transfers, but someone who answered my call and my questions. Really excellent.

Emily D.

When you choose ACN, you're making a choice to end childhood hunger.

With ACN and Project Feeding Kids, when you sign up for an ACN service, a child in need gets a meal. And when you pay your bill for select ACN services each month, including Digital Phone Service and Flash Wireless, another child gets a meal.

Get your home phone service free with ACN!

Refer five new customers to ACN Digital Phone Service, and your Digital Phone Service can be free. It doesn't get much better than free!

The Perfect Pair

ACN High Speed Internet and Digital Phone Service are the perfect pair. Enjoy phone service for only $14.99/mo when you order High Speed Internet through ACN! Don't delay, order now and take advantage of Unlimited Calling to the U.S., Canada, and Mexico for only $14.99/mo!*

*Access to this exclusive offer is only available on the confirmation page of your Internet order.

Enhanced and Basic 911

ACN Digital Phone Service supports both E911 (enhanced 911) and Basic 911. In areas where E911 is not available; we provide Basic 911 service. We will notify you of which type of 9 11 service you have during the sign-up process, then we'll follow up with a confirmation e-mail to your message inbox upon completion of your order.

With E911 service, when you dial 911, your telephone number and registered address is sent to the local emergency center assigned to your location, and emergency operators have access to the information they need to send help and call you back if necessary.

With basic 911, the local emergency operator answering the call will not have your call back number or your exact location, so you will need to provide this information. Until you give the operator your phone number, they may not be able to call you back or dispatch help if the call is not completed or is not forwarded, is dropped or disconnected, or if you are unable to speak.

Please note that in the event of a broadband or power outage, your Digital Phone Service will not work and therefore 911 Dialing service will not work as well.

** Create a virtual phone number from any domestic area code - no matter where you live for an additional $4.99 a month

1Unlimited calling plans are based on normal residential or personal, non-commercial use. A combination of factors are used to determine normal or personal, non-commercial use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. All calling plans, including unlimited calling plans, are subject to our Acceptable Use Policy and Terms and Conditions of Service.

Applicable to new service orders after October 22, 2016 and any service entering a new service month outside of the one year initial service term: Call time to Bangladesh is limited to 1,500 minutes per service month. If you exceed the limit on call time to any such destination, ACN may block further calls during the service month or assess you an additional per minute charge based on rates in effect found here: http://www.acnservices.com/index.html

All the calling features you expect and more.

ACN Companion App

Make high-quality international calls over Wi-Fi while enjoying the savings and convenience of your Digital Phone Service.

Unlimited Calling1

Get unlimited Local and Long Distance calls within the U.S. and to 80 countries and territories (including Mexico, India and China). No more counting minutes or worrying about pricey long distance calls.

Free ACN-to-ACN Calling

Calls to any other ACN Digital Phone Service customer anywhere in the world are always free.

Virtual Phone Number

Stay local! Create a Virtual Phone Number for any domestic area code no matter where you live. A Virtual Phone number is only $4.99/month/line!

Keep Your Existing Number

Enter your current phone number during the sign-up process and ACN will transfer your number to your new Digital Phone Service. Wireless and Toll-Free numbers cannot be transferred.

Voice Mail

Voicemail allows you to receive messages from callers while you are away. Plus, receive email notifications when you have new messages, and check your messages from anywhere - including your wireless phone or computer.

Video Mail

Video mail is an option available on select ACN video phones. Video mail allows you to receive video messages from other ACN video phone customers.

Voice Connect

When you dial your phone number from your ACN Digital Phone, your voicemail system recognizes you and by-passes the greeting. With Voice Connect, you can set another number to use to access your voicemail messages directly and by-pass the greeting, saving you time.

Email Notification

Activate Voicemail Email Notification to direct your voice mail to send an email message when a new message is received. Each voicemail message will appear in a separate email along with Caller ID information, if available. You will also be able to see if callers mark their messages as urgent.

With Call Return, you can automatically dial the number of your last incoming call, whether you answered it or not. Plus, dial the last number you called from your phone.

Call Waiting

Call Waiting allows you to answer a second call when your line is already in use. Call Waiting beeps during a call to inform you that another call is coming into your line.

Do Not Disturb

With Do Not Disturb, you can relax - all incoming calls will be blocked, going straight to Voicemail. Your callers will simply hear a message saying you aren't accepting calls at this time. Plus, it won't affect your outgoing calls.

Three Way Audio Calling

Need to add a third person to your phone conversation? No problem! There's no need to hang up, dial another number, speak to that person, and then return the original call.

Plus, it won't affect your outgoing calls.

Speed Dial

Save time with single-digit dialing! Dial the people you call most with just the touch of a button instead of the complete number. Set up to eight speed dial numbers, plus customize and manage your numbers right on your phone.

1Unlimited calling plans are based on normal residential or personal, non-commercial use. A combination of factors are used to determine normal or personal, non-commercial use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. All calling plans, including unlimited calling plans, are subject to our Acceptable Use Policy and Terms and Conditions of Service.

Applicable to new service orders after October 22, 2016 and any service entering a new service month outside of the one year initial service term: Call time to Bangladesh is limited to 1,500 minutes per service month. If you exceed the limit on call time to any such destination, ACN may block further calls during the service month or assess you an additional per minute charge based on rates in effect found here: http://www.acnservices.com/index.html

...

ACN Companion App

With the ACN Companion App for iPhone® and Android™, you and your family can enjoy all of the benefits of your ACN Digital Phone Service on your smart phone! ACN Companion App allows you to take advantage of your ACN Digital Phone Service's unlimited¹ calling plan, including calls to more than 80 international destinations, on 3 different devices.

With ACN Companion's intuitive and user-friendly interface, you can use the contacts you already have on your mobile phone to make calls while at work, at home or on the go!

ACN Companion App

ACN Digital Phone Service On The Go

Enjoy the savings and convenience of using your ACN Digital Phone Service from your smart phone

Download and install it on up to 3 devices (no processing fees).

Call International locations around the world

No monthly fees when adding on 2 devices; only $5/month when connecting a 3rd device.

Make high-quality calls over Wi-Fi in areas with poor cellular coverage

Save on your mobile plan voice minutes by calling over Wi-Fi or 3G/4G.

One-touch dialing offered within the app, using your current contact list

ACN Companion Ordering Instructions
Your ACN Digital Phone Service must be active to order ACN Companion

1Unlimited calling plans are based on normal residential or personal, non-commercial use. A combination of factors are used to determine normal or personal, non-commercial use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. All calling plans, including unlimited calling plans, are subject to our Acceptable Use Policy and Terms and Conditions of Service.

Applicable to new service orders after October 22, 2016 and any service entering a new service month outside of the one year initial service term: Call time to Bangladesh is limited to 1,500 minutes per service month. If you exceed the limit on call time to any such destination, ACN may block further calls during the service month or assess you an additional per minute charge based on rates in effect found here: http://www.acnservices.com/index.html