If you feel your product has failed a Consumer Guarantee (as defined by Australian Consumer Law) then don't worry you can easily return it to your local Joyce Mayne store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item (conditions apply).

Protect your purchase with Product Care®. Get a brand new replacement if your product suffers an eligible fault through our hassle free support process, plus enjoy a range of exclusive benefits and discounts each year so you experience your new product even more.

Discover all of the benefits Product Care® brings you:

Protection

With Product Care® you can relax knowing your purchase is protected. After an assessment, if your product suffers a fault covered by the terms of your plan, we’ll arrange to have a brand new replacement delivered to your doorstep.

Support

Our range of support options ensure you experience an easy and hassle free process when you need to talk to us about your Product Care® plan. Whether you are experiencing a fault, or wanting to redeem your entitlements, we will provide you with guidance and support every step of the way.

Advantage

Having Product Care® with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.

Conditions apply. This section should always be read in conjunction with the Terms and Conditions for Product Care® Replacement (Electrical).

Free Australia-wide delivery applies only to the selected products when purchased online between 13/09/17 and 27/09/17. Promotion applies to a maximum quantity of three of each individual product. Items not included in the promotion will incur a fee