Theresa Pardo, Deputy Director, Center for Technology in Government, University at Albany, State University of New York

6:30 pm - 8:00 pm

Welcome Reception at the Harley-Davidson Museum

Monday, September 22

7:00 am - 8:00 am

Continental Breakfast

8:00 am - 8:30 am

Call to Order and Welcome

8:30 am - 9:30 am

Keynote Address
The Honorable Thomas J. Ridge, former Governor of the Commonwealth of Pennsylvania and first Secretary of the U.S. Department of Homeland Security

The Honorable Tom Ridge is the president and CEO of Ridge Global LLC. As the company's chief executive, he leads a team of international experts who help businesses and governments meet a range of needs, including security, economic development, strategic business generation, change management, technology integration, global engagement and other issues that encompass a diverse portfolio.

Tom Ridge became the first Assistant to the President for Homeland Security and, on January 24, 2003, he became the first Secretary of the U.S. Department of Homeland Security. During his tenure, Secretary Ridge worked with more than 180,000-plus employees from a combined 22 agencies to create an agency that facilitated the flow of people and goods, instituted layered security at air, land and seaports, developed a unified national response and recovery plan, protected critical infrastructure, integrated new technology and improved information sharing worldwide.

Tom Ridge was twice elected Governor of Pennsylvania. He served as the state's 43rd governor from 1995 to 2001. Known for his commitment to high standards and results, Governor Ridge delivered on his promise to make Pennsylvania "a leader among states and a competitor among nations." Governor Ridge's aggressive technology strategy helped fuel the state's advances in economic development, education, health care and the environment.

Tom Ridge was elected to Congress in 1982. He was one of the first Vietnam combat veterans elected to the U.S. House of Representatives and was overwhelmingly re-elected by Pennsylvania voters five times.

He serves on public and private boards and is currently the chairman of the National Organization on Disability. His nonprofit work also includes service with the Council for Competitiveness, the Center for Excellence in Government and the Center for the Study of the Presidency. He continues to contribute to matters concerning our nation's veterans and serves as national co-chairman of the Flight 93 Memorial Fundraising Campaign.

9:30 am - 10:00 am

Break

10:00 am – 10:15 am

Corporate Longevity Awards Presentation

10:15 am - 11:45 pm

Doing More with Less - Everyone's Talking Consolidation

Moderator:

Rock Regan, Director of Business Development, State & Local Government, VMware

Panelists:

Mark Bengel, Chief Information Officer, State of Tennessee

Rep. John McCoy, State of Washington

Brian Rawson, Chief Technology Officer, State of Texas

Gerry Weaver, Chief Information Officer, State of Indiana

IT consolidation remains a top priority for state CIOs. IT is the foundation for government services, but the decentralization of technology infrastructure has made it increasingly difficult and costly to manage, share, protect and deliver services. In this time of increasing fiscal constraints, consolidation initiatives are gaining traction and support - but is this really the magic bullet states are looking for?

Join our panel of practitioners for a discussion of how states are accomplishing consolidation in these challenging times. What are the key issues for governance? How does a CIO establish stakeholder support? How do federal cost allocation requirements impact a consolidated enterprise? Find out whether the promises of saving money and streamlining service delivery are achievable goals and hear which initiatives are delivering real results.

In this age of declining fossil fuel reserves and rising energy consumption across the globe, current ways of doing business and operating government will not be sustainable in the years to come. Government entities at all levels are beginning to take note of green practices and state CIOs are also doing their part by exploring energy reduction data centers and among IT equipment.

However, many initiatives to make government more "green" may have unanticipated implications for IT. As states explore alternative work schedules such as moving to a four day work-week or encouraging more employees to telework, IT is the linchpin that makes it all possible. When additional burden is placed on IT infrastructure to support these plans, or security challenges increase as a result of more workers logging-in remotely, state CIOs must anticipate these changing needs and be prepared to respond. Join our panel of experts for a lively discussion about the role of the CIO in greener government.

3:00 pm - 3:30 pm

Break

3:30 pm - 4:45 pm

Discovery Workshops (These sessions run concurrently)

1. Defining the Future - A Strategic View of the Nation’s Secure IT Infrastructure

Dr. Peter Tippett, Vice President Research and Technology, Verizon Business Security Solutions powered by Cybertrust and the Chief Scientist of ICSA Labs

IT is the fabric of government. It supports the delivery of our most basic services such as education, public safety and human services as well as essential administrative functions like licensing and vital records. Just as improvements to physical infrastructure like roads, bridges and airports are critical to maintaining the free flow of transportation and commerce, a state's IT infrastructure requires continuous maintenance, upgrades, enhancement, and modernization in order to ensure government services will be available when, where and how they're needed.

To secure our future, investments in states’ virtual infrastructure must be envisioned, developed and funded on equal footing with improvements to the physical infrastructure – but this represents a major change in thinking. How can state CIOs bring this need to the forefront? Who are the most valuable allies in this process? And what are the key elements to consider? Join this panel of experts for a discussion on this emerging topic.

2. Managing IT Assets the "Green" Way

Discussion Host:

Dugan Petty, Chief Information Officer, State of Oregon

Subject Matter Expert:

Sarah O’Brien, EPEAT Outreach Director, Green Electronics Council

When faced with acquisition, use and disposal decisions relating to electronic hardware for their enterprise, state CIOs must weigh an increasing number of factors. Equipment such as computers and printers can consume significant energy - even when on standby - which drives up costs and also elicits environmental concerns. Since electronic equipment often contains toxic constituents, at the end of a products lifecycle, there are significant concerns related to disposal. Whether the product will be refurbished and reused, or simply recycled must be determined and concerns also extend to the manner and method in which recycling is managed.

How does the state CIO navigate these constantly evolving issues and regulations? What do standards such as EnergyStar and EPEAT contribute to the process? This workshop will provide guidance and best practices for managing IT assets in an environmentally responsible manner.

3. Emergency Preparedness for Essential Records – What to do BEFORE Disaster Strikes!

Being prepared for records emergencies is an ongoing process that requires cooperation and coordination among archivists and records managers, emergency and continuity of operations (COOP) managers, and chief information officers and technology staff. This workshop will explore important questions such as: What steps are vital to essential records planning? What resources are available to assist the states in preparing for this type of emergency? How can state CIOs strengthen critical ties within their own states to facilitate this process?

Join this panel of practitioners for a discussion of best practices and lessons learned in developing a robust contingency plan for your state’s business-critical records.

6:00 pm

Buses load for Off-site Pinnacle and Gold Sponsor/CIO Reception

6:30 pm - 8:00 pm

Pinnacle and Gold Sponsor/CIO Reception

Tuesday, September 23

8:00 am - 9:00 am

Continental Breakfast

8:00 am - 9:00 am

Deputy State Officials Only Breakfast (Closed Session)
This private breakfast is a networking opportunity for deputy state CIOs and other state IT policy directors and policy officials. Participants are free to have informal discussions on common issues.

9:00 am - 9:15 am

Morning Welcome

9:15 am - 10:15 am

Keynote AddressDr. Kathleen Hall Jamieson, Director, Annenberg School of Public Policy, University of Pennsylvania

Kathleen Hall Jamieson is the Elizabeth Ware Packard Professor of Communication at the Annenberg School for Communication and Walter and Leonore Annenberg Director of the Annenberg Public Policy Center at the University of Pennsylvania. Dr. Jamieson is a Fellow of the American Academy of Arts and Sciences and a member of the American Philosophical Society. She is the author, co author or editor of fifteen books including: unSpun: Finding Facts in a World of Disinformation (Random House, 2007), The 2000 Presidential Election and the Foundations of Party Politics (Cambridge, 2004), The Press Effect (Oxford University Press, 2003) and Everything You Think You Know About Politics...and Why You’re Wrong (Basic Books, 2000). During the 2004 general election, Jamieson regularly appeared on NOW with Bill Moyers and The Newshour.

During his speech accepting the 2008 National Technology Champion Award at the NASCIO Midyear Conference, Governing Founder and Publisher Emeritus Peter Harkness commented on an increasing trend for former public sector CIOs to follow their career in government by accepting positions with major technology companies in the private sector. Those individuals have never lost their passion for public service, and their influence on the companies they join is both notable and noteworthy. In addition, this trend seems to be bi-directional, with more and more public sector CIO positions being filled by individuals selected directly from the private sector as opposed to employees who have moved up through the ranks of government.

How does this cross-pollination of ideas benefit both the public and private sectors? Our distinguished panel of former and current state CIOs will explore this trend, sharing their personal insights, successes, and war stories about their time spent on both sides of the table.

James Lowe, Chief Information Security Officer, University of Wisconsin-Madison

Mark Weatherford, Director, Office of Information Security and Privacy Protection, State of California

Regardless of the method used to organize for improved security, state governments need to take action to protect their systems, people, and processes. Each year more security incidents occur that could have been prevented if the design and governance of the organization's information security functions had been carefully constructed. What are the areas that need to be addressed when organizing for enterprise IT security? How can a CIO ensure these critical success factors are incorporated into the process from the beginning? And, how do you create and nurture a security culture in state government? This panel of security experts from the public and private sectors will explore these questions and share Best Practices for developing a comprehensive enterprise security plan.

Engineering the rollout of an enterprise resource planning (ERP) system is a multifaceted and complicated process. An ERP system represents a major investment of time and tax-payers' money, and failure is not an option with these business-critical systems. What are the keys to achieving and maintaining support for implementation of ERPs over time? In this workshop, attendees will learn about establishing effective governance and support for ERP, and sustaining the project from concept, to implementation to ongoing operations.

2. Working with the Governor? What works?

Discussion Host:

Jerry Mechling, Lecturer in Public Policy and Faculty Chair, Leadership for a Networked World Program, John F. Kennedy School of Government, Harvard University

Subject Matter Experts:

Teri Takai, Chief Information Officer, State of California

Dick Thompson, Chief Information Officer, State of Maine

In this Harvard case study session, you will have the opportunity to walk a mile in the shoes of a Governor. You will offer advice and get feedback from the Governor and others during the journey. Featuring a virtual personal interview with former Maine Governor Angus King, we will explore questions of leadership, analysis, public policy, and CEO/CIO relationships as the Governor decides how to handle an unexpected budget issue.

In discussing the case, participants will give the Governor advice on several key decisions, then see the Governor's reasoning. We will use these interactions to help us answer several key questions: What makes for a good relationship between the CIO and the governor and others in leadership positions? What is the current state of CIO/CEO relations? What could we do to improve things?

3. Making Your Workplace Next Generation Friendly

Discussion Host:

Dan Ross, Chief Information Officer, State of Missouri

Subject Matter Experts:

Bob Lavigna, Vice President, Research, Partnership for Public Service

Richard McKinney, Government Technology Advisor, Microsoft

We've all seen the headlines:

34% of State Workers Eligible to Retire within Next Five Years

IT Workforce Shortage Forces Government to Change Recruiting Methods.

The list of challenges for state IT departments is growing. As more and more retirees exit the workforce, this issue is moving towards critical mass. Without new recruits to combat this brain drain state CIOs may not have the staff or the expertise necessary to carry out their IT strategic goals.

As state IT leaders, what can we do to stem the tide? How can we make the workplace Next Generation friendly? Is it possible to establish a work environment that embraces emerging technologies and new opportunities while respecting the old processes and ways of getting business done? Join our panel of experts for perspectives on what's working now and what should be done to plan for the future.

6:30 pm - 7:30 pm

President's Reception

7:30 pm - 9:30 pm

State Dinner and Awards Presentation
For the twentieth consecutive year, NASCIO will honor outstanding achievement in the field of information technology through its Recognition Award Program. During this special evening, NASCIO will announce and recognize the winners in this program as well as the recipient of the 2008 Meritorious Service Award.

How can states be certain that they are making wise choices when investing time, energy and tax-payer dollars? Are your organization's decisions backed by solid data, or does the latest anecdotal, "feel-good" information suffice? Management and policy development driven by anecdotal information can leave government leaders without a clear understanding of citizen perspectives, project goals and needs, or even how to achieve the desired results.

In contrast, organizations following a Data Driven Leadership strategy regularly measure and report the effectiveness of the services they provide, so that problems can be identified and fixed. This forum will feature case studies from organizations that have successfully implemented this data driven approach. Join your peers for an opportunity to discuss and explore this emerging trend.