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Retail Banking

This section includes all our retail banking jobs.

Most large banking institutions will carry out transactions with other banks or large corporations. Within their retail operations, however, they deal directly with consumers, or the man on the street.

This generally implies a high street presence, but retail banking is increasingly taking place online and jobs in retail banking now extend beyond the branch network. Current accounts, savings accounts, debit/credit cards, mortgages, online banking and personal loans all fall under retail banking services, as well as general insurance transactions such as household and car insurance.

Retail banking also encompasses some wealth management services, but this is less about investment advice for high-net-worth individuals and more helping less affluent people make the most of their money. Financial planning services offer savings and investment advice, usually with an aim of securing a comfortable retirement.

However, junior bankers working in branches can expect to be dealing directly with customer queries and complaints face to face. They will service customers at the counter within the branch and attempt to engage with them to recommend suitable products and services. They’ll also be expected to sell these products, and deal with administrative functions such as opening or closing accounts, changing customer details or setting up standing orders, for example.

Some of these support functions are also carried out over the telephone and retail banks recruit large numbers of people for their customer service call centres.

Graduates are increasingly the targets of retail banking recruitment and, if they are taken into branches, they are fast-tracked to managerial positions. After a two-year training programme learning about the financial products, leadership and customer service, candidates are either then given the responsibility of managing a branch or leading a sales function.

Away from the traditional retail banking jobs, there are also a whole range of other careers in retail banking.

Banks recruit product managers and product developers to conceive and deliver the services they offer customers, whether that’s credit cards, online or mobile banking, or insurance. Connected to these functions are marketing jobs, which identify demand for particular products or services and devise and implement promotional campaigns to take advantage of this. The over-riding term for these types of jobs is ‘customer propositions’.

There are also jobs in operations management; whether that’s business analysts, change managers or project managers. These roles are responsible for devising operational efficiencies (including downsizing strategies), running the bank’s systems and processes, diversifying its product offerings, as well as coming up with ways to transform the way the business operates across finance, risk and technology functions.

Risk is another key function of retail banking. This covers risk at a group level – credit, operational and market risk managers – as well as people advising on whether to issue personal loans and mortgages. Fraud prevention jobs are also integral to retail banks’ risk divisions, whether they involve protecting customers’ personal details (or information security), anti-money laundering (AML) roles or jobs in preventing bribery and corruption.

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A growing European Bank is seeking a new Treasury Risk Analyst, with a strong analytical background. The ideal candidate will have at least 5 years’ experience in Treasury Risk to work with a small, focused team.

Seeking a Head of Payments for a newly created role with an expanding European Bank.

Summary:
This senior level role has strategic responsibility for the Payments and Account Management Operations function. You will lead and direct the existing business management team through the cultivation of a high performance culture within the area. This requires strong emphasis on providing leadership through direction, continuous feedback and improvement on performance and the overall approach to business delivery and doing. The individual also ha…

Operational Risk Specialist required for busy retail bank based in the city centre.

OPERATIONS RISK SPECIALIST
Dublin 2
Operational Risk Specialist required for busy retail bank based in the city centre. The successful candidate will work with the Control Section Manager and Client Service Delivery / Investment Services Control Management to ensure the control environment within the business unit is sound and the business unit is meeting client needs.
Responsibilities:
-Work with Control Section Manager to complete all control and risk m…

Business Analyst - Swindon My client is currently looking to take on a Business Analyst who can assist on a number of high-profile projects. The chosen Business Analyst will be responsible for requirement gathering, stakeholder engagement and task management.

Business Analyst - Swindon
My client is currently looking to take on a Business Analyst who can assist on a number of high-profile projects.
The chosen Business Analyst will be responsible for requirement gathering, stakeholder engagement and task management.
The ideal candidate will…

My client - a Big-4 consultancy - are looking for experienced professionals to join their Finance Transformation team. Focused on the finance function you will be responsible for delivering large scale change across the project life-cycle.

As one of the leading names in the consultancy industry, my client are looking for exceptional individuals to join their Finance Transformation practice. Made up of advisory and technology professionals, the practice works on a variety of projects across the full breadth of the finance function at leadi…

A global leading consultancy are looking for experienced Business Analysts and Project Managers to join their Banking practice. Successful candidates will be responsible for the delivery of large scale retail banking and corporate banking projects to Tier 1 financial institutions.

A global leading consultancy are looking for experienced Business Analysts and Project Managers to join their Banking practice.
Individuals will have experience of working within a retail banking or corporate banking environment with an understanding of customer…

We are looking for top sales producers. If you have a portable book of business, the time has never been better to upgrade to a exceptional platform.

Attention Investment Advisors - bonuses have been paid. The time is right to step up to a superior investment program. Whether you are looking for:
More clients
More deposits
More products
Gifted Leadership Team
Shorter commute
We represent several programs with amazing opportunities for Financial Advisors. Talk to us today about new situations for your career growth. If you have a porta…

An excellent opportunity for an experienced capital and stress testing manager to join an Institution that is on the rise.

~~The strategic plan is set for growth and a key part of that growth is effective capital planning and delivery of the ICAAP through an effective stress testing process.
The successful candidate will run a combined team of people responsible for capital planning and stress testing both retail, commercial SME and mortgage portfolios. A confident leader able to provide the management and leadership required as well as …

PMO Manager - Permanent - Edinburgh - £39000 - £52000 - Financial Services - Flexible working My client has an opportunity for a PMO Manager to join their Edinburgh based team. This is a newly created role within a market leading organisation

PMO Manager - Permanent - Edinburgh - £39000 - £52000 - Financial Services - Flexible working
My client has an opportunity for a PMO Manager to join their Edinburgh based team. This is a newly created role within a market leading organisation
Role responsibilities:
Manage and control a team to provi…

Job Description
The purpose of this role is to:
1. Ensure full compliance and execution of "Business Client" governance policies and processes to meet internal Group requirements, as well as external requirements such as local regulations.
2. Ensure proper functioning of day-to-day Credit/ Business client monitoring controls as well as timely identification and resolution of deficiencies in processes and emerging risks.
3. Ensure Processes used for execution of transaction are aligned to the gr…

Why Standard Chartered?
Standard Chartered is a leading international bank operating in some of the most dynamic markets in the world, in Asia, Africa and the Middle East. Our successful and sustainable business is built on doing tangible, long term good for our people, our customers and the communities we serve.
Job Description
Job Description
• Key Products : Mutual Funds, Unit Trust, Structured Products, Treasury Products, and Bonds
• To provide independent opinion on quality of client's ex…

Job Description
Standard Chartered is a leading international bank operating in some of the most dynamic markets in the world; in Asia, Africa and the Middle East. Having recently reported a ninth successive year of growth, we are uniquely placed to offer our employees exceptional opportunities for career development, both locally and across our global network.
Relationship Managers in the bank's Cash Management front office grow and deepen SME Banking customer relationships through effective sal…

Job Description
Director, Transaction Banking (Trade Credit Insurance)
The position is a key member of the Trade Programmes & Credit Insurance (TPCI) unit within the Transaction Banking (TB), Liability & RWA Management team. This specific role will focus on the Trade Credit Insurance product which is used for active management of portfolio exposures and balance sheet risks.
Key Roles & Responsibilities
Transactional Trade Credit Insurance/ Risk Mitigant solutions
o To be a member of the Trade …

Why Standard Chartered?
Standard Chartered is a leading international banking group committed to building a successful and sustainable future for our people, our customers and the communities we serve. With 1,700 branches and offices in 68 markets in Asia, Africa and the Middle East, we offer exciting and challenging international career opportunities to over 89,000 employees.
Job Description
Provide country insights to Group in design of CVP
Maintain a clear view of competitors' activities and …

Role/Responsibilities
The training team is responsible for the development administration and delivery of training and learning resources for the Credit Assessment and Origination (CAO) products of Moody's Analytics. The team's customers include CAO staff, Moody's Analytics sales and other teams, and clients. Training and learning encompass end user training, detailed product functionality topics and roadmap and strategy topics. The team is also responsible for defining CAO new-hire training needs and work…

Moody's Analytics calls this role a Product Specialist
The Role / Responsibilities:
This role is responsible for working with the Relationship Managers and other senior product specialists to help drive the sales process by identifying and targeting prospects, initiating new sales activity and managing sales cycles to closure. Additionally, the role will assess client needs and provide client-specific customer service and product training.
Work with the Relationship Managers and other senior product spec…

The individual will play an integral role in the development and implementation of Moody's strategy for new rating clients and key constituents such as investors primarily in North Asia region.
Planning and execution of business development programs.
Researching trends in Asia 's debt capital markets.
Work as part of regional and global teams spanning the entire spectrum of Moody's business activities.
Assisting in the preparation of presentations for conferences and clients, and coordinating client and…

Role Description:
The candidate selected for this position will play a pivotal role in expanding Moody's Analytics' penetration in the insurance enterprise risk management software business in North America.
We are seeking a subject matter expert in insurance risk and capital management. This is a multi-faceted client facing role requiring frequent contact and in-person meetings with existing clients and prospects. It is essential that the candidate brings strong insurance industry relationships and has …

The Associate Product Specialist plays a key role in improving Moody's Analytics sales retention and growth objectives through: a) providing a high level of client servicing and b) assisting clients in more intelligently using Moody's products and services, thereby increasing usage rates; c) identifying leads and cross-selling opportunities
- Work with sales professionals to identify clients who may need or benefit from added guidance on the effective use of Moody's products as analytical and informational…

The position is part of the Client Retention Team within the Global Sales and Customer Service Group. The team is responsible for managing and growing overall client relationships. The Account Manager has responsibility for a set of clients and is charged with driving client satisfaction and renewing contracts. Client engagement is a proven key factor of client satisfaction. Successful Account Managers implement a structured account plan for each client which includes pro-active client outreach. The Account…