Get exclusive money‑saving offers and guides

Citibank Life Insurance

Find suitable protection for you and your family with Citibank Life Insurance.

Citibank offers a wide range of protection options to keep you and your family financially secure in the event of a serious illness, injury or death. Whether your looking to receive a replacement income if you are forced out of work due to illness or injury or you are looking for a financial safety net for your family should you pass away, Citibank has a number of viable options.

This explore the benefits of the different cover options available from Citibank and common questions you might have about the cover offered.

finder.com.au does not currently have access to Citibank Life Insurance. You may wish to compare other direct life insurance brand below:

Prime Income Cover

Replaces up to 75% of your income when you are unable to work due to illness or injury

Maximum monthly benefit of $10,000

Pays an ongoing benefit for up to two years until you get back on your feet

Straightforward application over the phone

No medical or blood tests required – you just need to answer a few simple health and lifestyle questions

Premium payments are usually tax-deductible

Cover for specific injuries, for example a fractured arm or leg, even if you are able to continue working

Premiums waived when you are on parental leave or involuntarily unemployed

Worldwide cover

TPD Insurance

Only available as an additional-cost option on a Prime Life Cover policy

Pays a lump sum benefit of up to $750,000 to help support your family and lifestyle if you become totally and permanently disabled

$100,000 minimum cover amount

TPD Cover cannot exceed your Prime Life Cover sum insured

Trauma Cover

Only available as an additional-cost option on a Prime Life Cover policy

Pays a lump sum benefit of up to $250,000 when you suffer a specified medical condition

Maximum amount of cover you can apply for is 50% of your Prime Life Cover sum insured

Benefit can be used to pay bills and maintain your standard of living

Prime Accident Cover

Provides up to $1 million of cover for you and your spouse in the event of accidental death

Minimum level of cover $150,000

$100,000 of serious injury cover included

Optional children’s accident cover available up to a maximum of $25,000

Simple to apply online with no health or lifestyle questions to answer

Pay your premiums fortnightly, monthly or annually

Cover begins as soon as your application is received

$15,000 advance payment of accidental death benefit to help cover funeral expenses

Cover applies worldwide 24/7

5% joint policy discount when you and your partner both take out Prime Accident Cover on the same policy

Who can apply?

To be eligible for a Citibank Prime Life or Prime Accident Cover policy you will need to be between 18 and 65 years of age at the time of application. Cover expires when you reach 75 years of age and the maximum amount of cover you can apply for is also influenced by your age:

Age 18 to 45: can apply for up to $1 million cover

Age 46 to 54: can apply for up to $750,000 cover

Age 55 to 65: can apply for up to $500,000 cover

If you choose Prime Income Cover, you will need to be aged between 18 and 59 years when you apply, and cover ends when you reach 65 years of age. You can apply for a monthly benefit of between $1,000 and $10,000.

How do I make a claim for Citibank Insurance?

The insurer needs to be notified as soon as reasonably possible after any insured event occurs, but within no more than 30 days. The process of making a claim is simple:

Call or email the insurer for a claims form. You can phone 1800 042 349 or email claims@primecover.com.au.

Fill out the claims form.

Mail the completed claims form to the Prime Cover Claims Team.

The insurer may also request additional information to process your claim, such as medical report or death certificate. You must supply these items as soon as possible to ensure the prompt and effective handling of your claim.

Some questions you might have about your Citibank Insurance

You can choose a benefit period of six months, one year or two years.

No. There are no medical or blood tests to complete, but you will need to answer a few simple health and lifestyle questions over the phone.

Prime Life Cover is issued by AIA Australia Limited, a registered life insurance company.

Yes, several exclusions apply to your policy, such as no cover for suicide in the first 13 months and no cover if your claim arises due to your participation in unlawful activity. A full list of exclusions is contained in the PDS.

Factors such as your age, gender, level of cover, smoker status, occupation, health and lifestyle will all be taken into account when your premium is calculated.

Premiums can be automatically debited from your bank account or automatically charged to your credit card. You can choose to pay premiums fortnightly, monthly or annually.

Yes you can. However, to receive a full refund of your premium, you will need to cancel your policy within the 30-day cooling-off period.

Disclaimer - Hive Empire Pty Ltd (trading as finder.com.au, ABN: 18 118 785 121) provides factual information, general advice and services on financial products as a Corporate Authorised Representative (432664) of Advice Evolution Pty Ltd AFSL 342880. Please refer to our FSG - Financial Products. We also provide general advice on credit products under our own Credit Licence ACL 385509. Please refer to our Credit Guide for more information. We can also provide you with general advice and factual information on about a range of other products, services and providers. We are also a Corporate Authorised Representative of Countrywide Tolstrup Financial Services Group Pty Ltd. ABN 51 586 953 292 AFSL 244436 for the provision of general insurance products. Please refer to our FSG - General Insurance. We hope that the information and general advice we can provide will help you make a more informed decision. We are not owned by any Bank or Insurer and we are not a product issuer or a credit provider. Although we cover a wide range of products, providers and services we don't cover every product, provider or service available in the market so there may be other options available to you. We also don't recommend specific products, services or providers. If you decide to apply for a product or service through our website you will be dealing directly with the provider of that product or service and not with us. We endeavour to ensure that the information on this site is current and accurate but you should confirm any information with the product or service provider and read the information they can provide. If you are unsure you should get independent advice before you apply for any product or commit to any plan. (c) 2018.

Thank you for your feedback.

Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve.

Important information about this website

finder.com.au is one of Australia's leading comparison websites. We compare from a wide set of major banks, insurers and product issuers.

finder.com.au has access to track details from the product issuers listed on our sites. Although we provide information on the products offered by a wide range of issuers, we don't cover every available product. You should consider whether the products featured on our site are appropriate for your needs and seek independent advice if you have any questions.

Products marked as 'Promoted' or "Advertisement" are prominently displayed either as a result of a commercial advertising arrangement or to highlight a particular product, provider or feature. Finder may receive remuneration from the Provider if you click on the related link, purchase or enquire about the product. Finder's decision to show a 'promoted' product is neither a recommendation that the product is appropriate for you nor an indication that the product is the best in its category. We encourage you to use the tools and information we provide to compare your options and find the best option for you.

The identification of a group of products, as 'Top' or 'Best' is a reflection of user preferences based on current website data. On a regular basis, analytics drive the creation of a list of popular products. Where these products are grouped, they appear in no particular order.

Where our site links to particular products or displays 'Go to site' buttons, we may receive a commission, referral fee or payment.

We try to take an open and transparent approach and provide a broad based comparison service. However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market.

Some product issuers may provide products or offer services through multiple brands, associated companies or different labelling arrangements. This can make it difficult for consumers to compare alternatives or identify the companies behind the products. However, we aim to provide information to enable consumers to understand these issues.

Providing or obtaining an estimated insurance quote through us does not guarantee you can get the insurance. Acceptance by insurance companies is based on things like occupation, health and lifestyle. By providing you with the ability to apply for a credit card or loan we are not guaranteeing that your application will be approved. Your application for credit products is subject to the Provider's terms and conditions as well as their application and lending criteria.

Please read our website terms of use for more information about our services and our approach to privacy.