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I have a HP laptop and it will not open windows 10 anymore, comes up to blue screen with HP in light blue screen. Then it some up with Recovery screen. Your PC/Device needs to be repaired. a required … read more

I have a Toshiba Satellite Radius ll, purchased last August. All of a sudden, the screen has gone black. I have tried turning it off and on again, but to no avail. What can I do to solve this issue?… read more

Toshiba C50-B laptop, Win.7 64 bit, still on warranty, they(Toshiba) recommended I download the latest Bios. vers. 5. This is for when I download Windows 10! Not that I was going too! When it rebooted… read more

My Toshiba satellite laptop crashed. A friend tried to fix it but erased my operating system, files, programs. My business is now in trouble and of course I cannot afford a new computer. What are my o… read more

I have no idea how this happened, but my Toshiba satellite laptop with not boot up. It shows the Microsoft Windows Xp screen, then the black screen with Toshiba, then finally the black screen with whi… read more

I tried to download a suggest Toshiba up date. In the middle of doing so, my scfreen went black and stop performing. I manually turned it off and tried to start back up, but nothing happens. ??… read more

My laptop won't boot up. When I hit the power button, it starts to boot, then stops with the lock buttons A & 1 showing next to the wireless button. Any idea what could be the problem. When I last use… read more

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.