Our GE Profile Spectra XL44 started having "F7" episodes. I followed the manual instructions (let it cool down, if still a problem unplug for 5 minutes, plug back in) to no avail. Then I found some help here suggesting it's either the controller or the keypad. I unplugged the ribbon from the keypad to the controller and plugged the oven back in...No error. From the logic provided me, this means that the keypad is the problem. I ordered a new keypad for my exact model (which I don't have in front of me right now and I'm not at home). AppliancePartsPros had it out to me within days. I was all ready to install it, had everything disassembled, when I realized that the ribbon for the new front panel is on the opposite side from the old panel. If I'm looking at the oven from the front when it's assembled, the old ribbon connects to the controller on the left side. The new panel, when installed with the buttons in the proper orientation (not upside down), has the ribbon on the right side. The ribbon is not long enough to go through the slot, over the controller and plug into the other side. HELP!
It looks like the panel could have the ribbon come out on either the left or right sides...Do I need to specify this when I order?

What am I missing?!?

I checked with Customer Service and they sent me here.
Please help if you can...We need an oven!

Thanks so much for all the help!

Dougg33

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No error. From the logic provided me, this means that the keypad is the problem.

It means the keyboard *may be* the problem. The only sure thing that test would tell you is that if the error did return even while the keypad was disconnected, the keypad would not be the problem (ie. the control likely was).

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It looks like the panel could have the ribbon come out on either the left or right sides...Do I need to specify this when I order?

No.

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What am I missing?!?

You either ordered the wrong part or received the wrong part.

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I don't have [my exact model] in front of me right now

That's too bad because that is the only way we can look into it. Posting the part number you received would also be necessary.

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