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1.
IoT 2020
Business
Report
The future of the Internet of Things:
From sensor to business sense
schneider-electric.com/iot

2.
Table of contents
Four ways to realize
immediate IoT value
How can
organizations drive
IoT at every level?
An ecosystem of
partnerships and
platforms
Three observations
of success
A new era of
meaningful
opportunities
Five predictions for
the future of IoT

3.
The Internet-connected, Internet-dependent
world already is upon us.
Connected sensors. Control from the field. An astounding level of granularity to real-time data.
Business decision-makers are taking note. What can a
single chip embedded deep within a device do for the
enterprise at large? In the recent Schneider Electric
Global IoT Survey of more than 2,500 business
decision-makers indicated that they believe IoT makes
business sense. It will ...
of decision-makers
see the business
value of IoT.
70%
• create new opportunities for their
companies in the near future
• improve the efficiency of their
businesses and others
• deliver long-term business benefits
• become the critical interface between
companies and their customers
A new era of
MEANINGFUL
OPPURTUNITIES

5.
2/3 of organizations plan to
implement IoT solutions via
mobile applications in 2016.
A robust network of connected devices. The cost of
connected sensors has plummeted, allowing companies
to deepen their digitization programs and leverage a highly
mobile work force. IoT enables ...
• faster, more agile communication networks
• quicker adoption of cloud and edge computing
• advanced data analytics
• speedy delivery of meaningful information at the
right time
01 The next wave of
DIGITAL TRANSFORMATION

6.
Taking the customer experience to new levels. Access to
data — including previously untapped and highly granular
data — and the ability to translate it into actionable insights
is the hallmark of IoT. Expect ...
• the transformation of customer service
• new opportunities to build brand/service loyalty
• highly enhanced customer satisfaction
of surveyed organizations plan
to leverage IoT to better analyze
customer behavior and improve
service levels.
63% 02 INSIGHTFUL data

7.
Meeting mission-critical computing needs. IoT will promote
an open, interoperable, and hybrid computing approach,
fostering collaboration on cybersecurity standards. As a
result, IoT will ...
• flourish across systems, both at the edge and on
premises, as part of both private and public clouds
• help end users adopt IoT solutions in the way that best
suits their security and mission-critical needs
• offer those with legacy technology infrastructures a
logical and manageable path forward, allowing them
to transform over time
of respondents
anticipate that
cybersecurity
threats will be a
critical challenge.
03 SITE-TO-CLOUD confidence
41%

8.
14 | IoT 2020 Business Report
04 Innovations that
LEAPFROG INFRASTRUCTURE
Fueling disruptive innovation. IoT enables enterprises,
cities, and emerging economies to work with systems
of the past in ways that don't preclude them from
integrating systems of the future. Look for:
• new business models and spurred growth
• profitable and productive IoT-enabled services
• freedom from weighty, legacy infrastructure —
particularly in emerging economies
Russia
Brazil
Spain
US
India
China
55%
32%
53%
40%
52%
37%
51%
37%
46%
43%
46%
44%
IoT in use by country
Currently use
Plan to use
This data is aggregated for all types of IoT use.

9.
05 A BETTER planet
Solving societal and environmental issues.
IoT empowers countries and their economies to
respond to the biggest challenges facing our planet.
Global warming. Water scarcity. Pollution. IoT can help
the 195 countries that pledged their commitment to the
COP21 agreement meet their objectives.
Improved resource
utilization
Connected living Reduced pollution
20% 14% 10%
Changing the way
we work and live
Enhanced consumer
experiences
Increased leisure
time
10%12% 16%
Increased safety
18%Optimism for IoTSurvey respondents identified the top societal benefits of IoT:

11.
Energy and sustainability professionals, as well as IT and operations
management leaders alike, must balance energy and operational
efficiency at all times. Buildings, factories, global supply chains, cities. IoT
gathers precise data from these environments, turning it into actionable
information that enables:
• quick knowledge of the efficiency status of an
individual machine on a production line
• the collection of operational intelligence through IoT
and data analytics
• enhanced decision-making capabilities to
prioritize projects
• the development of business strategies that drive
profitability and performance within the context
of sustainability
01 Maximum energy
EFFICIENCY AND SUSTAINABILITY
Do you know where your shoes and clothes come from?
You should. The Sustainable Apparel Coalition (SAC)
represents more than one-third of the global market share of
the apparel and footwear industry. Leveraging
Schneider Electric's Resource Advisor™, it created a
common approach to measuring and evaluating social and
environmental sustainability throughout the retail industry’s
supply chain.
IoT enabled SAC to turn cumbersome
spreadsheets into a powerful, Web-based,
user-friendly platform, thus encouraging
greater adoption throughout the apparel and
footware industry.
ON TRACK

12.
IoT delivers value in asset availability and performance. Through predictive
analytics, mission-critical machinery can operate continuously, avoiding
costly shutdowns. It also can run more efficiently, using less power and
performing within specifications, to extend product life.
02 Asset availability
AND PERFORMANCE
A major power utility in the U.S. is experiencing great success
using IoT-enabled software to enhance asset performance
through conditional monitoring and predictive analytics. With
sensors on critical equipment throughout its operations, the
utility has been able to translate data (such as temperature
change patterns) into actionable information, preventing
downtime and saving millions.
Thanks to the predictive modeling enabled
by IoT, the utility initially saved over €397,000
in estimated avoided costs and ultimately
uncovered opportunities to save more than
€4.4 million.
TAKING ACTION

13.
IoT delivers the long-standing barriers between the worlds of OT and IT,
opening up better ways to operate a business. Essentially every asset
across an enterprise now has “a voice," shedding light on every corner of
operations. Valuable information from field operations reaches the the CEO
suite for effective decision making.
Survey results: Perceptions of IoT
IoT is something that could create new business
opportunities for our company in the near future.
Somewhat agree
Strongly agree
IoT is a great way to improve business efficiency.
IoT is something that will deliver long-term
business benefits.
IoT will become the critical interface
between companies and their customers.
IoT is potentially the biggest innovation in supply
chain management since the Internet was invented.
03 Smart, productive,
PROFITABLE OPERATIONS
"We decreased our machine downtime by more than
50 percent. We now have technicians on shift 24/7
addressing issues identified by the software."
Joe Herrick
Packaging Systems Manager
New Belgium Brewing Company
As demand for its products grew, the
New Belgium Brewing Company wanted to find a way to
get more from its existing process rather than making large
new investments in additional production lines. IoT-enabled
manufacturing software lets the company analyze asset
and production capacity utilization and overall equipment
effectiveness in real time for quick decision making. A worthy
investment.
CHEERS TO IoT

14.
One of the toughest jobs in any plant is troubleshooting and fixing
machine problems. IoT facilitates a more user-centric plant. For
example, dynamic QR code maintenance allows plant workers to
access information about the product at their fingertips, thereby
optimizing field service operations and productivity. The operator
can know immediately what needs attention or service.
04 Mobile insight and
PROTECTIVE RISK-MITIGATION
Carson City, Nevada (U.S.) public works department
leverages IoT advancements to maintain and repair the city's
water, wastewater, transportation, landfill, vehicle fleet, and
renewable power systems. Smart devices run software that
provides centralized, real-time equipment status and job
scheduling.
AT YOUR PUBLIC SERVICE
Managers and workers have found that the initial
investment in digitization and IoT has made
them more mobile, increased their situational
awareness, and improved their responsiveness
and efficiency.

15.
The future of IoT is clear.
But where can organizations
begin?
The Schneider Electric
Global IoT Survey indicates
that organizations are
struggling with this question.
No enterprise can just rip
and replace existing IT/OT
infrastructure.
HARNESS the possibilities
in incremental steps.
Apps, Analytics, and Services
Cloud
Local Control
Connected Products
Cybersecurity
At every level Schneider Electric provides tailored solutions to our focus segments:
IndustriesData Centers Buildings Homes Electrical Utilities
How can
organizations drive IoT
AT EVERY LEVEL?
Innovation at every level makes it possible to
harness the power and possibilities of the IoT
revolution in incremental steps.

17.
We have an opportunity
to leverage IoT as our
world becomes ...
More decentralized
50% of new capacity
additions accounted by for
solar PV and storage4
More digitized
4x as many connected
devices by 2020 compared
to 20102
More electric
2x faster growth of
electricity compared to
energy demand by 20401
More decarbonized
82% of the economic
potential of energy
efficiency in buildings and
more than half in industry
remains untapped3
1
IEA, World Energy Outlook 2014
2
Cisco IBSG April 2011/Internet World Statistics
3
IEA, World Energy Outlook 2012, internal analysis
4
Bloomberg New Energy Finance
Co-creating
THE FUTURE

18.
Strong partnerships are essential to advancing
IoT solutions.
IoT has many facets. Connectivity. The cloud. Big data.
Cybersecurity. Industrial automation. Engineering.
Integration. The list goes on. A dynamic ecosystem of
partnerships and platforms that develops, implements,
monitors, and services IoT solutions can lead to additional
value more quickly and cost effectively than going it alone.
The power of COLLABORATION
Industry
leaders
Academic
institutions
Government and
standards bodies
Technology
innovators
An ecosystem of:
PARTNERSHIPS AND
PLATFORMS

19.
Three
observations
of success
Companies are piloting IoT initiatives to get more from
their existing OT and IT investments and processes —
and this approach is working.
Adopters are finding asset and energy management
to be fertile ground for IoT initiatives that deliver
meaningful results quickly and at relatively low cost.
Businesses are closing the gap between OT and IT
and are gaining access to a rich new data set that will
produce higher quality insights across the enterprise.
01
02
03
FROM SENSOR TO BUSINESS SENSE,
IoT indeed has transformative value.
Looking ahead, IoT must be used to connect the entire enterprise to enable truly
informed decisions that are made in collaborative, digital ecosystems.
schneider-electric.com/iot