Applies to:

Oracle Report Manager - Version: 12.0.5 and later [Release: and later ]Information in this document applies to any platform.

Symptoms

Release 12 -- Cannot perform drilldown in FSG, when trying to drilldown page is opened with 'Process in progress'but Account Analysis window never opened.

FSG drilldown from all reports submitted via Reports Manager is not working. The page is hangingand and displays that the "Process is in Progress"

Apache Server has been bounced in Production but issue still remains.

Steps to Reproduce ProblemNavigate to Reports Manager responsibility> Financial Reports template Editor.Create new template which is Drilldown enabled>Upload TemplateNavigate to submit FInancial Report:Financial Report Submission>Enter Pubslishing parameters,repository, etc, and submit the reportView/Publish the Report in ExcelClick on a specific balance item on the report to drilldown o the balancesPeforming Financial Statement Generator Drilldown page appears>Page hangs with "process is in Progress" and does not launch the account analysis form