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Recent content in Marketo Marketing Nation CommunityenSat, 14 Sep 2019 04:20:23 GMTJive Engage 2018.19.0.0_jx (http://jivesoftware.com/products/)2019-09-14T04:20:23ZenFeedback on Hard Bounces Campaignhttps://nation.marketo.com/thread/51600-feedback-on-hard-bounces-campaign
<!-- [DocumentBodyStart:7bcfd5b6-ab7d-4fd8-b11f-1995cfb5194a] --><div class="jive-rendered-content"><p>I am looking for your feedback on an operational campaign to manage hard bounces.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>The action we want to take on hard bounces email invalid is to:<br/>&#8226; DELETE the email address from our system<br/>&#8226;&#160;Create a task for sales team to&#160;call to get a new one</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Here is my Smart Campaign:</p><p>1. Smart list</p><p><a href="https://nation.marketo.com/servlet/JiveServlet/showImage/2-215060-209740/Screen+Shot+2019-09-11+at+4.32.07+PM.png"><img alt="Smart list" class="jive-emoji image-1 jive-image j-img-original" height="246" src="https://nation.marketo.com/servlet/JiveServlet/downloadImage/2-215060-209740/Screen+Shot+2019-09-11+at+4.32.07+PM.png" style="" width="1243"/></a></p><p>(this smart list was already in the system- not sure what category is, is that a Marketo system setting?)</p><p><a href="https://nation.marketo.com/servlet/JiveServlet/showImage/2-215060-209759/Screen+Shot+2019-09-11+at+4.39.03+PM.png"><img alt="" class="jive-emoji jive-image image-2 j-img-original" height="842" src="https://nation.marketo.com/servlet/JiveServlet/downloadImage/2-215060-209759/1600-842/Screen+Shot+2019-09-11+at+4.39.03+PM.png" style="" width="1600"/></a></p><p>2. Flow step</p><p><a href="https://nation.marketo.com/servlet/JiveServlet/showImage/2-215060-209760/Screen+Shot+2019-09-11+at+4.32.18+PM.png"><img alt="flow step" class="jive-emoji jive-image image-3 j-img-original" height="900" src="https://nation.marketo.com/servlet/JiveServlet/downloadImage/2-215060-209760/949-900/Screen+Shot+2019-09-11+at+4.32.18+PM.png" style="" width="949"/></a></p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Is Change Data Value on Email Address to 'null' the right approach?</p><p>Is there anything I may have overlooked or not considered?</p><p><span>How do you&#160;manage hard bounces?</span></p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p><span>Thank you for your feedback!</span></p></div><!-- [DocumentBodyEnd:7bcfd5b6-ab7d-4fd8-b11f-1995cfb5194a] -->hard bouncesemail deliverabillitySat, 14 Sep 2019 04:20:23 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51600-feedback-on-hard-bounces-campaign2019-09-14T04:20:23Z1 day 6 hours ago30Table Inside a customer Field - How do display in Email the table?https://nation.marketo.com/thread/51631-table-inside-a-customer-field-how-do-display-in-email-the-table
<!-- [DocumentBodyStart:51db6994-d9c8-43ce-afee-c1cfa9138c12] --><div class="jive-rendered-content"><p>We are sending emails to people that have data coming from SFDC in a custom field that look like this. Easchie leads has different values we want to present those as a table.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p><span style="color: #727174; background-color: #ffffff;">&lt;table&gt;&lt;tr&gt;&lt;td&gt;Access Code&lt;/td&gt;&lt;td&gt;Remaining Uses&lt;/td&gt;&lt;td&gt;Start Date&lt;/td&gt;&lt;td&gt;End Date&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;hh7zh-lgyal&lt;/td&gt;&lt;td&gt;2.0&lt;/td&gt;&lt;td&gt;2018-12-31 08:00:00&lt;/td&gt;&lt;td&gt;2019-12-30 08:00:00&lt;/td&gt;&lt;td&gt;&lt;/table&gt;</span></p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p><span style="color: #727174; background-color: #ffffff;">How do we get the email, to display the table?&#160;</span></p><p><span style="color: #727174; background-color: #ffffff;">&#160;</span></p><p><span style="color: #727174; background-color: #ffffff;">When we put in the token inside the email, it does not render the table. It just show as string of text.</span></p><p><span style="color: #727174; background-color: #ffffff;">It is not an option to create many fields with individual values as this is coming from another system into SFDC and then to MKTO.</span></p><p><span style="color: #727174; background-color: #ffffff;">Is there some addtional HTML we need to add into the field to render or inside the code of the email?</span></p></div><!-- [DocumentBodyEnd:51db6994-d9c8-43ce-afee-c1cfa9138c12] -->Sat, 14 Sep 2019 02:53:32 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51631-table-inside-a-customer-field-how-do-display-in-email-the-table2019-09-14T02:53:32Z1 day 7 hours ago10Is there a recommended resource for a Marketo and a Marketing Automation/Marketing Operations maturity model?https://nation.marketo.com/thread/51606-is-there-a-recommended-resource-for-a-marketo-and-a-marketing-automationmarketing-operations-maturity-model
<!-- [DocumentBodyStart:7a861f78-7700-4b40-8951-0cb345c22f21] --><div class="jive-rendered-content"><p>I am new to Marketo and looking to make sure that I am continuing to maximize my company's usage of Marketo and marketing automation/marketing operations.&#160;</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>I found this <a class="jive-link-external-small" href="https://nation.marketo.com/external-link.jspa?url=https%3A%2F%2Fwww.jtfmarketing.co%2Finsights%2Fblog%2Fmarketo-maturity-model%2F" rel="nofollow" target="_blank">link</a> for the Marketo maturity model. Is this the best one to follow of is there another one that would work better?&#160;</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>I haven't really found a good model for marketing automation or marketing operations. Any feedback would be appreciated.&#160;</p></div><!-- [DocumentBodyEnd:7a861f78-7700-4b40-8951-0cb345c22f21] -->Fri, 13 Sep 2019 14:25:13 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51606-is-there-a-recommended-resource-for-a-marketo-and-a-marketing-automationmarketing-operations-maturity-model2019-09-13T14:25:13Z1 day 20 hours ago0Scalable Marketing Funnel Structure for Multiple Product Lineshttps://nation.marketo.com/thread/51605-scalable-marketing-funnel-structure-for-multiple-product-lines
<!-- [DocumentBodyStart:88b7740e-77d2-4c49-ba29-6dd097a8d609] --><div class="jive-rendered-content"><p>Over the past year, the B2B software company that I currently work at has gone from offering 1 product, to 2 products,&#160;to now offering 5 different products. When we transitioned from 1 product to 2 products, we simply created an entirely separate mirrored marketing funnel with separate multi-touch attribution models, stage stamps, lead scoring, etc. However, we are realizing that this approach is not scalable to do for 5 separate products (with potential to add more products in the future). I am curious to hear from the community about successful approaches and scalable structures that you have seen implemented for marketing teams that work in a multi-product model. Specifically, regarding lead scoring, marketing funnel stage stamping, and associating every touchpoint with one or multiple products.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Some other information that might be useful to understand:</p><p>All 5 products are not mutually exclusive. They can be purchased by themselves, all together at once, or successively added on at different times. So that means&#160;a lead can be interested and engaging with marketing content associated with different products simultaneously. Our sales cycles are long and therefore the amount of touchpoints and depth of reporting&#160;associated with every closed-won opportunity is extensive.</p></div><!-- [DocumentBodyEnd:88b7740e-77d2-4c49-ba29-6dd097a8d609] -->attributionmultiple productlead funnel structuringFri, 13 Sep 2019 00:08:56 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51605-scalable-marketing-funnel-structure-for-multiple-product-lines2019-09-13T00:08:56Z2 days 10 hours ago10Engagement Scoring Decayhttps://nation.marketo.com/thread/51338-engagement-scoring-decay
<!-- [DocumentBodyStart:9834a3c7-58c9-4268-a35f-0c18c46b7af2] --><div class="jive-rendered-content"><p>We are trying to come up with a general engagement scoring model in our Marketo Instance.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Right now we are the beginning phases (creating the model and let it run in the background for a month or two before rolling it out to users) and <strong>I'm trying to come up with an appropriate score decay model based on inactivity</strong> (the filter would be score has not changed in the past 30 days).</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>The concern is that if a person is super engaged - gains a bunch of points January through June, but then falls completely off in July, we want to be able to make sure that our decay isn't too light - that is to say that we are not still counting a person in Dec as "engaged" who hasn't engaged in 6 months.&#160;</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>IDEALLY - We have a person's score decrease by say, 10%, for inactivity so the flow step would be "<strong>Change Score (*0.9)</strong>" but the only operators are addition, subtraction, and just changing it to a specific value.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p><strong>I'm honestly stumped and I'm at the point where I'm concerned I just might be over thinking this - does anyone have any tips on how they decided an appropriate score decay value?</strong></p></div><!-- [DocumentBodyEnd:9834a3c7-58c9-4268-a35f-0c18c46b7af2] -->scoringscoreengagement scoringengagement scorescoring modelnegative scoreperson scoringperson scorerolling lead scoreleads scoringWed, 11 Sep 2019 14:25:26 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51338-engagement-scoring-decay2019-09-11T14:25:26Z3 days 20 hours ago60SFDC Upsert to Marketo via integration?https://nation.marketo.com/thread/51601-sfdc-upsert-to-marketo-via-integration
<!-- [DocumentBodyStart:84bcc313-80c0-4f10-beaa-caa3be05c984] --><div class="jive-rendered-content"><p>This is a question I should know the answer to, but I've actually never delved into this area.&#160; If I have a Marketo Program synched to a SFDC campaign, will SFDC members added to the campaign get upserted into Marketo?</p></div><!-- [DocumentBodyEnd:84bcc313-80c0-4f10-beaa-caa3be05c984] -->sfdcsynccrmintegrationWed, 11 Sep 2019 05:38:33 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51601-sfdc-upsert-to-marketo-via-integration2019-09-11T05:38:33Z4 days 5 hours ago10Munchkin code slowing site down?https://nation.marketo.com/thread/49227-munchkin-code-slowing-site-down
<!-- [DocumentBodyStart:0e75e517-55f8-4410-9d29-e05167eb9d67] --><div class="jive-rendered-content"><p>Now that our site has been switched to mobile-first Google indexing, speed has become even more important. In analyzing the load times of different page elements, the biggest (slowest) offenders are always Munchkin code. Obviously Munchkin is resource-intensive because of all the work it's doing, but we're wondering if anyone else seeing a similar issue, and have any recommendations to mitigate?</p></div><!-- [DocumentBodyEnd:0e75e517-55f8-4410-9d29-e05167eb9d67] -->munchkin scriptsite speedWed, 11 Sep 2019 04:59:07 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/49227-munchkin-code-slowing-site-down2019-09-11T04:59:07Z4 days 5 hours ago100Somewhat Off Topic: Favorite Flowcharting Toolhttps://nation.marketo.com/thread/51425-somewhat-off-topic-favorite-flowcharting-tool
<!-- [DocumentBodyStart:dc146380-cf2a-41a0-b773-2189bd3e2f5f] --><div class="jive-rendered-content"><p>We need to document some advanced program flows (far more complex than just the revenue modeler). Of course, I've used Visio ... but am hoping there's something leaner and more modern. I'm not asking anyone to do any Googling ... can do that myself. I'm just hoping someone has a personal recommendation for a tool you've used and find works well capturing interaction between programs and flows within programs. Hoping to find a "hidden gem"!</p></div><!-- [DocumentBodyEnd:dc146380-cf2a-41a0-b773-2189bd3e2f5f] -->program flowsflowchartflow chartMon, 09 Sep 2019 16:16:51 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51425-somewhat-off-topic-favorite-flowcharting-tool2019-09-09T16:16:51Z5 days 18 hours ago50Forms in email - clicked link tracking?https://nation.marketo.com/thread/51524-forms-in-email-clicked-link-tracking
<!-- [DocumentBodyStart:b3aa76b6-5654-4b66-8c7a-4ec97baf07b7] --><div class="jive-rendered-content"><p>Hi everyone</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>I've been playing around with a form in email (hat tip to this great <a class="jive-link-external-small" href="https://nation.marketo.com/external-link.jspa?url=https%3A%2F%2Fwww.emailonacid.com%2Fblog%2Farticle%2Femail-development%2Fsearch-bars-in-email%2F" rel="nofollow" target="_blank">Email on Acid blog post!</a>)</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Here's the code:</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><pre class="line-numbers language-markup"><code><span class="token tag"><span class="token tag"><span class="punctuation token">&lt;</span>tr</span><span class="punctuation token">&gt;</span></span><br/> <span class="token tag"><span class="token tag"><span class="punctuation token">&lt;</span>td</span> <span class="attr-name token">align</span><span class="attr-value token"><span class="punctuation token">=</span><span class="punctuation token">"</span>left<span class="punctuation token">"</span></span><span class="punctuation token">&gt;</span></span><span class="token tag"><span class="token tag"><span class="punctuation token">&lt;</span>form</span> <span class="attr-name token">method</span><span class="attr-value token"><span class="punctuation token">=</span><span class="punctuation token">"</span>get<span class="punctuation token">"</span></span> <span class="attr-name token">action</span><span class="attr-value token"><span class="punctuation token">=</span><span class="punctuation token">"</span><a class="jive-link-external-small" href="https://nation.marketo.com/external-link.jspa?url=https%3A%2F%2Fwww.gadventures.com%2Fsearch" rel="nofollow" target="_blank">https://www.gadventures.com/search</a><span class="punctuation token">"</span></span><span class="punctuation token">&gt;</span></span><br/> <span class="token tag"><span class="token tag"><span class="punctuation token">&lt;</span>input</span> <span class="attr-name token">type</span><span class="attr-value token"><span class="punctuation token">=</span><span class="punctuation token">"</span>text<span class="punctuation token">"</span></span> <span class="attr-name token">name</span><span class="attr-value token"><span class="punctuation token">=</span><span class="punctuation token">"</span>q<span class="punctuation token">"</span></span> <span class="attr-name token">placeholder</span><span class="attr-value token"><span class="punctuation token">=</span><span class="punctuation token">"</span>Where to next?<span class="punctuation token">"</span></span><span class="style-attr language-css token"><span class="attr-name token"> <span class="attr-name token">style</span></span><span class="punctuation token">="</span><span class="attr-value token"><span class="property token">background-color</span><span class="punctuation token">:</span> #eeeeee<span class="punctuation token">;</span> <span class="property token">border</span><span class="punctuation token">:</span> 0<span class="punctuation token">;</span> <span class="property token">font-size</span><span class="punctuation token">:</span> 16px<span class="punctuation token">;</span> <span class="property token">line-height</span><span class="punctuation token">:</span> 22px<span class="punctuation token">;</span> <span class="property token">padding-left</span><span class="punctuation token">:</span> 4px<span class="punctuation token">;</span> <span class="property token">color</span><span class="punctuation token">:</span> #2d2d2d<span class="punctuation token">;</span> <span class="property token">font-family</span><span class="punctuation token">:</span> <span class="string token">'Helvetica Neue'</span>, Arial, Helvetica, sans-serif<span class="punctuation token">;</span></span><span class="punctuation token">"</span></span><span class="punctuation token">/&gt;</span></span><br/> <span class="token tag"><span class="token tag"><span class="punctuation token">&lt;</span>input</span> <span class="attr-name token">type</span><span class="attr-value token"><span class="punctuation token">=</span><span class="punctuation token">"</span>submit<span class="punctuation token">"</span></span> <span class="attr-name token">id</span><span class="attr-value token"><span class="punctuation token">=</span><span class="punctuation token">"</span>search<span class="punctuation token">"</span></span> <span class="attr-name token">value</span><span class="attr-value token"><span class="punctuation token">=</span><span class="punctuation token">"</span>search<span class="punctuation token">"</span></span><span class="style-attr language-css token"><span class="attr-name token"> <span class="attr-name token">style</span></span><span class="punctuation token">="</span><span class="attr-value token"><span class="property token">display</span><span class="punctuation token">:</span>none<span class="punctuation token">;</span></span><span class="punctuation token">"</span></span><span class="punctuation token">/&gt;</span></span><br/> <span class="token tag"><span class="token tag"><span class="punctuation token">&lt;/</span>form</span><span class="punctuation token">&gt;</span></span><br/> <br/> <br/> <span class="token tag"><span class="token tag"><span class="punctuation token">&lt;/</span>td</span><span class="punctuation token">&gt;</span></span><br/> <span class="token tag"><span class="token tag"><span class="punctuation token">&lt;</span>td</span> <span class="attr-name token">align</span><span class="attr-value token"><span class="punctuation token">=</span><span class="punctuation token">"</span>right<span class="punctuation token">"</span></span><span class="style-attr language-css token"><span class="attr-name token"> <span class="attr-name token">style</span></span><span class="punctuation token">="</span><span class="attr-value token"><span class="property token">padding</span><span class="punctuation token">:</span> 0 10px<span class="punctuation token">;</span></span><span class="punctuation token">"</span></span><span class="punctuation token">&gt;</span></span><span class="token tag"><span class="token tag"><span class="punctuation token">&lt;</span>label</span> <span class="attr-name token">for</span><span class="attr-value token"><span class="punctuation token">=</span><span class="punctuation token">"</span>search<span class="punctuation token">"</span></span><span class="style-attr language-css token"><span class="attr-name token"> <span class="attr-name token">style</span></span><span class="punctuation token">="</span><span class="attr-value token"><span class="property token">cursor</span><span class="punctuation token">:</span> pointer<span class="punctuation token">;</span></span><span class="punctuation token">"</span></span><span class="punctuation token">&gt;</span></span><span class="token tag"><span class="token tag"><span class="punctuation token">&lt;</span>img</span> <span class="attr-name token">src</span><span class="attr-value token"><span class="punctuation token">=</span><span class="punctuation token">"</span><a class="jive-link-external-small" href="https://nation.marketo.com/external-link.jspa?url=https%3A%2F%2Farcdn.net%2FActionRocket%2FBlog-article%2Fsearch-in-email%2Fsearch.png" rel="nofollow" target="_blank">https://arcdn.net/ActionRocket/Blog-article/search-in-email/search.png</a><span class="punctuation token">"</span></span> <span class="attr-name token">alt</span><span class="attr-value token"><span class="punctuation token">=</span><span class="punctuation token">"</span>Search<span class="punctuation token">"</span></span> <span class="attr-name token">width</span><span class="attr-value token"><span class="punctuation token">=</span><span class="punctuation token">"</span>39<span class="punctuation token">"</span></span> <span class="attr-name token">height</span><span class="attr-value token"><span class="punctuation token">=</span><span class="punctuation token">"</span>39<span class="punctuation token">"</span></span><span class="style-attr language-css token"><span class="attr-name token"> <span class="attr-name token">style</span></span><span class="punctuation token">="</span><span class="attr-value token"><span class="property token">display</span><span class="punctuation token">:</span>block<span class="punctuation token">;</span></span><span class="punctuation token">"</span></span><span class="punctuation token">&gt;</span></span><span class="token tag"><span class="token tag"><span class="punctuation token">&lt;/</span>label</span><span class="punctuation token">&gt;</span></span><span class="token tag"><span class="token tag"><span class="punctuation token">&lt;/</span>td</span><span class="punctuation token">&gt;</span></span><br/> <span class="token tag"><span class="token tag"><span class="punctuation token">&lt;/</span>tr</span><span class="punctuation token">&gt;</span></span><span class="line-numbers-rows"><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span></span></code></pre><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Would a click or press of "enter" to search in the email result in a Marketo Clicks Link in Email action? Doesn't look like it does. That makes it tough to evaluate success, although I guess we could just do it via Google Analytics...you do lose all the Munchkin tracking though, which is great for lead scoring.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Any ideas?</p></div><!-- [DocumentBodyEnd:b3aa76b6-5654-4b66-8c7a-4ec97baf07b7] -->email formclicked linkmarketo emailsFri, 06 Sep 2019 18:42:47 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51524-forms-in-email-clicked-link-tracking2019-09-06T18:42:47Z1 week 2 days ago40Email Client Breakdown by deliverabilityhttps://nation.marketo.com/thread/51553-email-client-breakdown-by-deliverability
<!-- [DocumentBodyStart:7224bed1-8861-4b64-b72c-f87f81dff1cc] --><div class="jive-rendered-content"><p>Editing this question since there have been a few people have called out email client vs. email provider as well as the lack of visibility into open rate.&#160; I'm looking for email client breakdowns.&#160; Thanks!</p><p>-------------------------------------------------------------------</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Currently don't subscribe to Marketo deliverability tool, but looking for industry (or your) benchmarks for deliverability per email&#160;client (ie: Outlook 07, Outlook 16, Gmail, etc.).</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Does anyone have a good site for industry benchmarks since I'm coming up blank?</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Or, is anyone willing to share their email&#160;client breakdown?&#160; If you are, can you also provide the industry you're in so I can collect the info?</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Appreciate any and all help!</p></div><!-- [DocumentBodyEnd:7224bed1-8861-4b64-b72c-f87f81dff1cc] -->deliverabilityemail providerdeliverability toolsemail deliverabillityFri, 06 Sep 2019 16:01:59 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51553-email-client-breakdown-by-deliverability2019-09-06T16:01:59Z1 week 2 days ago20Field Audit in Smart Lists Filterhttps://nation.marketo.com/thread/51563-field-audit-in-smart-lists-filter
<!-- [DocumentBodyStart:0d1e150c-beea-4f64-a8c6-e3362a017e90] --><div class="jive-rendered-content"><p>Hi,</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>I am auditing all the event programs in my Marketo instance for "Live event" tags.</p><p>The field name I am auditing is "MKTO Event Program", if it is used in the smart list or not.</p><p>In the field management, I can see where this field is being used and how many smart lists or programs are referencing it.</p><p>I am trying to find out an automated way for the programs/campaigns with which are not using this field in a form of static list.</p><p>What is the best way to do this?</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Thanks</p></div><!-- [DocumentBodyEnd:0d1e150c-beea-4f64-a8c6-e3362a017e90] -->field managementsmart list triggersFri, 06 Sep 2019 14:55:59 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51563-field-audit-in-smart-lists-filter2019-09-06T14:55:59Z1 week 2 days ago10Best way to build complex event/tradeshow tracking?https://nation.marketo.com/thread/51481-best-way-to-build-complex-eventtradeshow-tracking
<!-- [DocumentBodyStart:5559b9d9-92d9-469f-a835-33c61718a73a] --><div class="jive-rendered-content"><p>Anyone have advice on best way to structure a multi-faceted event in Marketo? Each year we sponsor a massive conference dedicated to our target market: 12K attendees. This year we have a booth, 4 flavours of 1:1 meetings with experts that attendees can register for, 4 stage talks, a party we're throwing, and an ice cream cart...and we'd like to track engagement at each touch point (invited, registered/badge scanned, attended, no show, etc). All the channel assets are built to move leads through various stages for each...but I'm wondering how best to set up the program/folder structure. <br/><br/>Typically I just create a campaign folder and&#160;add each touchpoint as a separate event program within that folder. That gives me a detailed view/tracking of each component, but doesn't give me a cumulative view. Perhaps there's a better way to do it, or a report to build...that would give me an umbrella view? Suggestions welcome!</p></div><!-- [DocumentBodyEnd:5559b9d9-92d9-469f-a835-33c61718a73a] -->Fri, 06 Sep 2019 13:15:00 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51481-best-way-to-build-complex-eventtradeshow-tracking2019-09-06T13:15:00Z1 week 2 days ago10What do you primarily create for follow-up? Leads vs Taskshttps://nation.marketo.com/thread/51450-what-do-you-primarily-create-for-follow-up-leads-vs-tasks
<!-- [DocumentBodyStart:7edeec7e-225a-432d-8ac5-2a997ed62d8d] --><div class="jive-rendered-content"><p>Hey all,</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>I'm just now back in Marketo after about 4 years in Eloqua, and at my new org we are dealing with some of the same issues I had in the past with Marketo in a large org.&#160;</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Both orgs use the lead object in SFDC for basically everything. It makes some sense, as this is what SFDC makes easy for conversion and attribution to campaigns. This becomes a problem when Marketo knows the form-filler, as it will want to generate a task on the contact record vs new leads. Only new people become "lead" objects in SFDC.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>So I was attempting to go down the path of challenging Marketo to make this work more like Eloqua, where we have the freedom to create new leads, but I wanted to check with you all first.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p><strong>Are you using the lead object in SFDC as what sales follows up on?</strong> It's starting to feel like it should only be tasks we generate, and lead objects are handled perhaps by marketing to add to accounts. new SFDC leads are created manually by what amounts to an inside sales function, driven to action by the appropriate&#160;status in an SFDC campaign.&#160;</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>We have dupes galore and thousands of unactioned "leads" sitting in queues by the former team. And tasks for follow-up are being missed.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>I'd appreciate any feedback here or any insights you have. I'm only 3 weeks back in and the heat is on to fix the mess!</p></div><!-- [DocumentBodyEnd:7edeec7e-225a-432d-8ac5-2a997ed62d8d] -->Thu, 05 Sep 2019 20:42:13 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51450-what-do-you-primarily-create-for-follow-up-leads-vs-tasks2019-09-05T20:42:13Z1 week 3 days ago10Using forms for sales meetingshttps://nation.marketo.com/thread/51536-using-forms-for-sales-meetings
<!-- [DocumentBodyStart:7f24e5c7-1c2b-44a1-a2ab-79e726af808a] --><div class="jive-rendered-content"><p>Hello! I am trying to use Marketo's native forms functionalities to help schedule sales meetings with our inside sales rep. I want to see what Marketo can do before outsourcing to something like Calendly. Has anyone else tried to do this? What are some best practices you found?</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>My current workaround is to ask my ISR for times he's available, and then create radio buttons for people to select their first and second choice time slot, then I'll manually look at who filled out the form and send emails accordingly. This feels a bit clunky to me, but it's the best I was able to think of.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>One idea I had was using the date picker and then creating a logic that shows available time slots on the date picked. Again, this feels like it will be a heavy lift.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Let me know what you've tried in the past!</p></div><!-- [DocumentBodyEnd:7f24e5c7-1c2b-44a1-a2ab-79e726af808a] -->Thu, 05 Sep 2019 19:30:32 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51536-using-forms-for-sales-meetings2019-09-05T19:30:32Z1 week 3 days ago10Sync sic code (account) to salesforcehttps://nation.marketo.com/thread/51475-sync-sic-code-account-to-salesforce
<!-- [DocumentBodyStart:cedd90ef-a241-419b-8c3e-fa87e1f07c0b] --><div class="jive-rendered-content"><p>I see that Marketo does not sync Salesforce Account object fields over, just from Salesforce to Marketo. We have a Reachforce integration that enriches with SIC code and other fields and I am wondering if it will push that information into Salesforce or if (which I expect to be more likely) the Salesforce NULL value will actually overwrite the Marketo value and we will lose it altogether. Please help.</p></div><!-- [DocumentBodyEnd:cedd90ef-a241-419b-8c3e-fa87e1f07c0b] -->salesforceThu, 29 Aug 2019 15:21:45 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51475-sync-sic-code-account-to-salesforce2019-08-29T15:21:45Z2 weeks 3 days ago0Lead Owner Email Incorrecthttps://nation.marketo.com/thread/51439-lead-owner-email-incorrect
<!-- [DocumentBodyStart:e8bcf184-b11e-4a5d-aba3-821f58600868] --><div class="jive-rendered-content"><p>I'm sending an email from our recruiters and using the tokens Lead Owner First Name, Lead Owner Last Name, and Lead Owner Email Address. The names are pulling in ok, but for some reason it's pulling in the wrong email address. Any ideas as to why? Shouldn't the email be tied to the name of the owner?&#160;</p></div><!-- [DocumentBodyEnd:e8bcf184-b11e-4a5d-aba3-821f58600868] -->contactlead ownerownerWed, 28 Aug 2019 15:21:22 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51439-lead-owner-email-incorrect2019-08-28T15:21:22Z2 weeks 4 days ago40Salesforce Sync Error: Non-Actionable Errorhttps://nation.marketo.com/thread/46620-salesforce-sync-error-non-actionable-error
<!-- [DocumentBodyStart:6f7df748-1adf-4a10-ae65-053f5db34f26] --><div class="jive-rendered-content"><p>Has anyone else received this error and know what it means?&#160; I don't trust this problem has been automatically resolved as this is the second time I've seen this error come up in the past 5 days <span aria-label="Sad" class="emoticon_sad emoticon-inline" style="height:16px;width:16px;"></span></p><p style="min-height: 8pt; padding: 0px;">&#160;</p><blockquote class="jive-quote"><p><span style="color: #fe221a; font-family: open-sans, verdana, tahoma, arial, sans-serif; font-size: 23px; font-weight: bold; background-color: rgba(240, 240, 240, 0.9);">Salesforce Sync Error<br/></span></p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p><span style="font-family: open-sans, verdana, tahoma, arial, sans-serif; background-color: rgba(240, 240, 240, 0.9); font-size: 20px; color: green; font-weight: bold;">This problem should be automatically resolved</span><span style="color: #000000; font-family: open-sans, verdana, tahoma, arial, sans-serif; font-size: 12px; background-color: rgba(240, 240, 240, 0.9);"> <br/></span></p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p><span style="color: #000000; font-family: open-sans, verdana, tahoma, arial, sans-serif; font-size: 12px; background-color: rgba(240, 240, 240, 0.9); font-weight: bold;">Why: </span><span style="color: #000000; font-family: open-sans, verdana, tahoma, arial, sans-serif; font-size: 12px; background-color: rgba(240, 240, 240, 0.9);">Marketo/Salesforce sync is unable to connect to the Salesforce instance. <br/></span></p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p><span style="color: #000000; font-family: open-sans, verdana, tahoma, arial, sans-serif; font-size: 12px; background-color: rgba(240, 240, 240, 0.9); font-weight: bold;">Error details: </span><span style="color: #000000; font-family: open-sans, verdana, tahoma, arial, sans-serif; font-size: 12px; background-color: rgba(240, 240, 240, 0.9);">Marketo encountered the error "SSL read: errno -5961" when attempting to connect to Salesforce. <br/></span></p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p><span style="color: #000000; font-family: open-sans, verdana, tahoma, arial, sans-serif; font-size: 12px; background-color: rgba(240, 240, 240, 0.9); font-weight: bold;">What to do now? </span></p><p><span style="color: #000000; font-family: open-sans, verdana, tahoma, arial, sans-serif; font-size: 12px; background-color: rgba(240, 240, 240, 0.9);">This may be a transient issue. If you are frequently seeing this error, contact Salesforce support. </span></p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p><span style="color: #000000; font-family: open-sans, verdana, tahoma, arial, sans-serif; font-size: 12px; background-color: rgba(240, 240, 240, 0.9);">Learn about </span><a class="jive-link-external-small" href="https://nation.marketo.com/external-link.jspa?url=https%3A%2F%2Fapp-sj20.marketo.com%2Fguide%2FdisplaySuccessContent%3FcontentTag%3DsyncSalesforceTroubleshoot" rel="nofollow" style="color: #33335a; font-family: open-sans, verdana, tahoma, arial, sans-serif; font-size: 12px; background-color: rgba(240, 240, 240, 0.9);" target="_blank">Troubleshooting your Salesforce sync.</a></p></blockquote><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Thanks!</p></div><!-- [DocumentBodyEnd:6f7df748-1adf-4a10-ae65-053f5db34f26] -->salesforce errorsalesforce syncsalesforce sync errorTue, 13 Aug 2019 19:43:59 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/46620-salesforce-sync-error-non-actionable-error2019-08-13T19:43:59Z1 month 2 days ago110Needing to pull reports for an event invitation emailhttps://nation.marketo.com/thread/51436-needing-to-pull-reports-for-an-event-invitation-email
<!-- [DocumentBodyStart:0b687fc6-1773-4cba-a70b-c318c4a2fd2a] --><div class="jive-rendered-content"><p>So I am working on an event&#160; that has 4 emails going out to the targeted list. The first one went out a few weeks ago and the campaign owner is&#160;requesting that we pull some data from the first email send as she has some concerns in that she is receiving more event registrations from IT personas than procurement.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>My data pull request was:<br/> <br/>"Can you tell me how many of the following we targeted for email send 1 for all countries and then just Germany? <br/> <br/> Contacts: <br/> Companies: <br/> IT contacts: <br/> Procurement contacts:"</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>I've poked around in RCE a little bit, but I'm not sure I'm pulling the data in the most efficient way? If that makes sense? I'm not very familiar with RCE so if someone could help me figure out&#160; how to set up these reports so I can just get simple numbers for each of the values, I would appreciate it!!</p></div><!-- [DocumentBodyEnd:0b687fc6-1773-4cba-a70b-c318c4a2fd2a] -->Tue, 27 Aug 2019 12:38:24 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51436-needing-to-pull-reports-for-an-event-invitation-email2019-08-27T12:38:24Z2 weeks 5 days ago10What causes HTTP Referer to show up as empty/blank in web activity reporting?https://nation.marketo.com/thread/51407-what-causes-http-referer-to-show-up-as-emptyblank-in-web-activity-reporting
<!-- [DocumentBodyStart:fd53e8d3-cded-4143-ab16-3f08b9d4270b] --><div class="jive-rendered-content"><p>I pulled a web activity report today and saw that roughly half of our traffic did not have any sort of&#160;HTTP Referer. What would cause this field to show up as blank?&#160;Could it have something to do with the set up of the web page/ landing page/program that was created in marketo?</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>For some additional context,&#160;the majority of the blank/empty fields are related to campaigns being fulfilled by our sister team. I imagine that something is missing from their programs, that is already in use by my team. I am hoping to identify what exactly that is, so we can update their programs.&#160;</p></div><!-- [DocumentBodyEnd:fd53e8d3-cded-4143-ab16-3f08b9d4270b] -->web activityweb page activity reportblank reportreport erroranalytics & reportingFri, 23 Aug 2019 00:20:08 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51407-what-causes-http-referer-to-show-up-as-emptyblank-in-web-activity-reporting2019-08-23T00:20:08Z3 weeks 2 days ago10Velocity - comparing to today's datehttps://nation.marketo.com/thread/48444-velocity-comparing-to-todays-date
<!-- [DocumentBodyStart:12d74ee8-8445-480c-9a9b-9702243e36d3] --><div class="jive-rendered-content"><p>Ugh. I know I've asked very similar things to this before, so I feel like I should know better....but I'm having trouble comparing a date to today's date. I've successfully done this in the past with two points in time, but not when one is today's date....and that's tripping me up. Here's what I have so far. $LTD.Expiry_Date__c is a date field that comes in from Salesforce like this: "2015-11-05".</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><!--[CodeBlockStart:c9e4e57e-1851-4dfc-ad08-6d5ed23903a8][excluded]--><pre class="java" name="code">##set time zone and locale settings for date conversions
#set( $TimeZone = $date.getTimeZone().getTimeZone('America/New York') )&#160;&#160;
#set( $locale = $date.getLocale() )
##set a calendar object
#set( $calNow = $date.getCalendar() )
#set( $calConst = $field.in($calNow) )
#set ($validCredits = [])
#if( ! $LTD.Expiry_Date__c)
#set ($discard = $validCredits.add($LTD.Compass_ID__c))
#else
##set travel credit expiry date and convert it to a date, then a calendar so we can compare later
#set($TravelCreditExpiryDate = $LTD.Expiry_Date__c)
#set($TravelCreditExpiryDate = $convert.parseDate($TravelCreditExpiryDate,'yyyy-MM-dd',$locale,$TimeZone))
#set($TravelCreditExpiryDate= $date.toCalendar($TravelCreditExpiryDate))
##compare the expiry date of the travel credit to today's date.
##if expiry date is in the future, add to valid credits list.
#if ( $calNow.compareTo($TravelCreditExpiryDate) &lt; 0)
#set ($discard = $validCredits.add($LTD.Compass_ID__c))
#end
#end
</pre><!--[CodeBlockEnd:c9e4e57e-1851-4dfc-ad08-6d5ed23903a8]--><div style="display:none;"></div><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Here is the error I get:</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p><span style="color: #000000; font-family: 'Times New Roman'; font-size: 10pt;">Cannot get email content- &lt;div&gt;An error occurred when procesing the email Rendered_Email_Velocity_Error_Area_?! &lt;/div&gt; &lt;p&gt;Invocation of method 'compareTo' in class java.util.GregorianCalendar threw exception java.lang.ClassCastException: java.lang.String cannot be cast to java.util.Calendar near&lt;/p&gt; &lt;div&gt;&lt;pre &gt;?&lt;/pre&gt;&lt;/div&gt;</span></p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>So either my travel credit isn't being formatted properly, or my current date $calNow isn't. I think the travel credit part is right since I've used that before. So I'm guessing it's today's date. But how can I fix this?</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Any ideas?</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Thanks in advance.</p></div><!-- [DocumentBodyEnd:12d74ee8-8445-480c-9a9b-9702243e36d3] -->velocitydatesFri, 23 Aug 2019 18:00:36 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/48444-velocity-comparing-to-todays-date2019-08-23T18:00:36Z3 weeks 2 days ago120Token Email Script Works/Doesn't Work Same Emailhttps://nation.marketo.com/thread/51397-token-email-script-worksdoesnt-work-same-email
<!-- [DocumentBodyStart:aef78758-6752-4aaa-8e58-34b2b1e7ec46] --><div class="jive-rendered-content"><p>I have several tokens in an email that uses email script. The Marketo field that calls it is the same across all the tokens. When I click through the links for the specific iteration&#160;{lead.dsSiteID} == "979" about half the time it returns the right value in the email, half it returns the default value. All other iterations like&#160;{lead.dSSiteID} == "154" return the right value. Has anyone else ever run into this before?&#160;</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Thanks!</p></div><!-- [DocumentBodyEnd:aef78758-6752-4aaa-8e58-34b2b1e7ec46] -->token keyemail script tokensemail versionsThu, 22 Aug 2019 20:56:32 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51397-token-email-script-worksdoesnt-work-same-email2019-08-22T20:56:32Z3 weeks 3 days ago60How do you add a custom form field ( T-shirt size) and sync response to SFDC?https://nation.marketo.com/thread/51408-how-do-you-add-a-custom-form-field-t-shirt-size-and-sync-response-to-sfdc
<!-- [DocumentBodyStart:2c8794f8-7424-4525-93fa-f12200abf436] --><div class="jive-rendered-content"><p>I'm wanting to add a custom drop-down form field " Shirt Size" to a LP however, we currently do not have that field in our Marketo form field selection. How do I create the field without having to create a new field in Marketo that will syn to SFDC?&#160;</p></div><!-- [DocumentBodyEnd:2c8794f8-7424-4525-93fa-f12200abf436] -->Thu, 22 Aug 2019 18:12:43 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51408-how-do-you-add-a-custom-form-field-t-shirt-size-and-sync-response-to-sfdc2019-08-22T18:12:43Z3 weeks 3 days ago10How do you add a custom form field ( T-shirt size) and sync response to SFDC?https://nation.marketo.com/thread/51409-how-do-you-add-a-custom-form-field-t-shirt-size-and-sync-response-to-sfdc
<!-- [DocumentBodyStart:dea3e2e7-93c9-47a7-ae10-7271db7d1dd6] --><div class="jive-rendered-content"><p>I'm wanting to add a custom drop-down form field " Shirt Size" to a LP however, we currently do not have that field in our Marketo form field selection. How do I create the field without having to create a new field in Marketo that will syn to SFDC?&#160;</p></div><!-- [DocumentBodyEnd:dea3e2e7-93c9-47a7-ae10-7271db7d1dd6] -->Thu, 22 Aug 2019 16:01:26 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51409-how-do-you-add-a-custom-form-field-t-shirt-size-and-sync-response-to-sfdc2019-08-22T16:01:26Z3 weeks 3 days ago10Revamping Lead Lifecycle Program - Edit existing or create a new one?https://nation.marketo.com/thread/51391-revamping-lead-lifecycle-program-edit-existing-or-create-a-new-one
<!-- [DocumentBodyStart:cd4dae62-19e4-441f-b442-e4359e7c5017] --><div class="jive-rendered-content"><p>Hi,</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>We have evaluated our lead lifecycle model and the programs that run it, and have decided we need to make some changes --add certain lifecycle statuses, delete others, etc. Mostly, we will be condensing the current model.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Do you guys suggest editing the current program that runs the model (cloning it and making the changes and then turning the new one on and archiving the old one) or creating a new program?</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Also, regarding the RCM (the visual model that lives under Analytics), is that actually connected to the program that runs the model? Or is it just a visual representation of what the model is and isn't actually connected to it? I'm not sure if I make changes to it, if it will affect or disconnect from the program that runs the model?</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Thanks,</p><p>-Leticia</p></div><!-- [DocumentBodyEnd:cd4dae62-19e4-441f-b442-e4359e7c5017] -->lifecycle processingrevenue cycle modelrevenue modelerlifecycle modelerWed, 21 Aug 2019 21:12:16 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51391-revamping-lead-lifecycle-program-edit-existing-or-create-a-new-one2019-08-21T21:12:16Z3 weeks 4 days ago10Recognizng the wrong email address on the unsubscribe landing pagehttps://nation.marketo.com/thread/51411-recognizng-the-wrong-email-address-on-the-unsubscribe-landing-page
<!-- [DocumentBodyStart:143f0457-a688-469d-85c2-febc1da60d17] --><div class="jive-rendered-content"><p>On our Unsubscribe landing page, we have a token of {{lead.Email Address}} in order to show which email the visiting person is registered with.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>When I try to unsubscribe from a Marketo email I received to my company email address (<em><a class="jive-link-email-small" href="mailto:company@domain.com">company@domain.com</a></em>) I am taken to the unsubscribe landing page. But the email that I am registered with (as displayed on the lp by the token) is my private email address (<em><a class="jive-link-email-small" href="mailto:private@domain.com">private@domain.com</a></em>). Even though the email came to my company inbox and I clicked the link in that email, Marketo is still "seeing" me as my private email (<em><a class="jive-link-email-small" href="mailto:private@domain.com">private@domain.com</a></em>).</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>I believe this is why many of our customers are complaining that they have unsubscribed several times but still continue to receive emails.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Can you help me understand why the above is happening?</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Thanks,</p><p>Lukasz</p></div><!-- [DocumentBodyEnd:143f0457-a688-469d-85c2-febc1da60d17] -->cookieslanding page tokens#unsubscribeWed, 21 Aug 2019 16:49:31 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51411-recognizng-the-wrong-email-address-on-the-unsubscribe-landing-page2019-08-21T16:49:31Z3 weeks 4 days ago60Integrating code from BeePro to Marketo... why is the code cutting off in the Marketo email code editor?https://nation.marketo.com/thread/51401-integrating-code-from-beepro-to-marketo-why-is-the-code-cutting-off-in-the-marketo-email-code-editor
<!-- [DocumentBodyStart:4f93c309-4b58-48d8-978d-24cb161ed256] --><div class="jive-rendered-content"><p>I've never had an issue copying code over from BeePro into Marketo, but today it's acting all weird. The second half of my email doesn't get copied over. Any idea why this is happening and how to fix it?</p></div><!-- [DocumentBodyEnd:4f93c309-4b58-48d8-978d-24cb161ed256] -->emailcodeTue, 20 Aug 2019 20:54:57 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51401-integrating-code-from-beepro-to-marketo-why-is-the-code-cutting-off-in-the-marketo-email-code-editor2019-08-20T20:54:57Z3 weeks 5 days ago0List of Scheduled Emails in Marketo Instancehttps://nation.marketo.com/thread/51381-list-of-scheduled-emails-in-marketo-instance
<!-- [DocumentBodyStart:684e0ecc-078b-4779-b3f9-de223e477900] --><div class="jive-rendered-content"><p>Hi!&#160;</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>I am looking for a way to see all of the emails that are scheduled to go out or in a queue to go out (based on triggers). I'd like to see them all in one place so I don't have to hunt through all of the folders in the marketing activities area. Does this exist somewhere? Ideally, I could pull this at the end of the day for the next day or at the end of the week for the following week.&#160;</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>thanks!&#160;</p></div><!-- [DocumentBodyEnd:684e0ecc-078b-4779-b3f9-de223e477900] -->Tue, 20 Aug 2019 16:52:38 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51381-list-of-scheduled-emails-in-marketo-instance2019-08-20T16:52:38Z3 weeks 5 days ago50Looking for a Tool that's Similar to Bizible or rampmetricshttps://nation.marketo.com/thread/51290-looking-for-a-tool-thats-similar-to-bizible-or-rampmetrics
<!-- [DocumentBodyStart:8db1cbdb-369a-42e5-b8b1-fb267f182b03] --><div class="jive-rendered-content"><p>Hello,</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Our team is looking for a third-party integrator that will help us with reporting and analytics. We also would like something that accurately and succinctly displays this data in the form of a dashboard. It appears that tools like Bizible or rampmetrics would be best at meeting our needs since we'd like to have the following:</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><ul style="list-style-type: square;"><li>Conversion tracking</li><li>ROI broken down by channel (for revenue planning and forecasting)</li><li>Improved multi-touch attribution</li><li>Full funnel insights</li><li><span>Presentation-ready analytics (This is important at the executive level as well)</span></li></ul><p style="min-height: 8pt; padding: 0px;">&#160;</p><p><span>If anyone is using Bizible or rampmetrics please let me know what your opinion is on these products (ease-of-use, price, reporting functionality, etc.).</span></p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p><span>If there is another tool I should look into please feel free to share.</span></p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p><span>Thanks,</span></p><p><span>Tom</span></p></div><!-- [DocumentBodyEnd:8db1cbdb-369a-42e5-b8b1-fb267f182b03] -->dashboardroi reportingmulti touch attributionconversion trackinganalytics & reportingMon, 19 Aug 2019 06:17:00 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51290-looking-for-a-tool-thats-similar-to-bizible-or-rampmetrics2019-08-19T06:17:00Z3 weeks 6 days ago30HTML Editing Landing Pagehttps://nation.marketo.com/thread/49338-html-editing-landing-page
<!-- [DocumentBodyStart:897bd189-50ae-48f0-9fe4-49251056cfd9] --><div class="jive-rendered-content"><p>Hi All,</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>The next question for you all is: I am creating a landing page as a clone from LP template.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Can I know how to edit the HTML coding? I don't see it anywhere. And also how can I bring these images closer?</p><p><a href="https://nation.marketo.com/servlet/JiveServlet/showImage/2-205841-205955/pastedImage_0.png"><img class="image-1 jive-image" height="524" src="https://nation.marketo.com/servlet/JiveServlet/downloadImage/2-205841-205955/pastedImage_0.png" style="max-width:1066px; max-" width="1066"/></a></p><p style="min-height: 8pt; padding: 0px;"><span aria-label="Happy" class="emoticon_happy emoticon-inline" style="height:16px;width:16px;"></span>&#160;</p></div><!-- [DocumentBodyEnd:897bd189-50ae-48f0-9fe4-49251056cfd9] -->Tue, 05 Mar 2019 16:25:18 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/49338-html-editing-landing-page2019-03-05T16:25:18Z6 months 2 weeks ago70How do I prevent a negative behavior score change/deduction from triggering a trigger-based smart campaign?https://nation.marketo.com/thread/51097-how-do-i-prevent-a-negative-behavior-score-changededuction-from-triggering-a-trigger-based-smart-campaign
<!-- [DocumentBodyStart:f1841300-3ae9-44fb-9dbb-fc77931bcff5] --><div class="jive-rendered-content"><p>How do I prevent a negative behavior score change/deduction from triggering a trigger-based smart campaign? In other words, if the attribute "Behavior score" changes whereby new value is less than previous value, I do not want my trigger-based smart campaign to fire? On the flip side,&#160;<span>if the attribute "Behavior score" changes whereby new value is more than previous value, then only do I want my trigger-based smart campaign to fire.</span></p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p><span>I am using this&#160;trigger-based smart campaign as part of my overall Lead Scoring Program.</span></p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p><span>Any thoughts/insights anyone can share would be greatly appreciated. Ty!</span></p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p><span>Rahul</span></p></div><!-- [DocumentBodyEnd:f1841300-3ae9-44fb-9dbb-fc77931bcff5] -->Tue, 13 Aug 2019 06:08:34 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51097-how-do-i-prevent-a-negative-behavior-score-changededuction-from-triggering-a-trigger-based-smart-campaign2019-08-13T06:08:34Z1 month 3 days ago160SDR org structure & process best practices - Ideas & feedback wanted!https://nation.marketo.com/thread/51245-sdr-org-structure-process-best-practices-ideas-feedback-wanted
<!-- [DocumentBodyStart:be2b1bed-9aad-4ae5-82f2-b1a417d69917] --><div class="jive-rendered-content"><p>My company is thinking about restructuring our SDR organization to split it into two teams: MRRs that field inbound demo requests and SDRs that outbound to target accounts that they own.&#160;I'd love to connect with anyone who has experience with&#160;this org structure.&#160;</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>My questions are mainly around managing the process of who fields which requests. For example,&#160;</p><p>if a&#160;request comes in for an account owned by an SDR, who does it go to? One way to do it would be to send it to the account owner, because presumably, they have been working that account. Another way would be to set some sort of timeframe within which the SDR has to have been in contact with that account in order for the SDR to still be eligible to field the request, say two weeks, one month, three months, whatever, otherwise it goes to an MRR. Any thoughts on what works well?&#160;</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>And more broadly what other challenges have you faced with a structure like that and how did you solve for them?</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>I welcome any and all feedback, so give me your best ideas and cautionary tales!</p></div><!-- [DocumentBodyEnd:be2b1bed-9aad-4ae5-82f2-b1a417d69917] -->Thu, 08 Aug 2019 22:29:24 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51245-sdr-org-structure-process-best-practices-ideas-feedback-wanted2019-08-08T22:29:24Z1 month 1 week ago10Is the 'draft' version for the form visible via API?https://nation.marketo.com/thread/51275-is-the-draft-version-for-the-form-visible-via-api
<!-- [DocumentBodyStart:91fb18b5-4008-4ee3-996a-87213d1329f5] --><div class="jive-rendered-content"><p>Are we able o call to or refer to the draft version of a form via the API? Thanks!</p></div><!-- [DocumentBodyEnd:91fb18b5-4008-4ee3-996a-87213d1329f5] -->formsapidraftThu, 08 Aug 2019 19:50:35 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51275-is-the-draft-version-for-the-form-visible-via-api2019-08-08T19:50:35Z1 month 1 week ago10Reachforce hidden fieldshttps://nation.marketo.com/thread/51272-reachforce-hidden-fields
<!-- [DocumentBodyStart:16718b5b-0f79-4dbc-b5c3-ea58041fc054] --><div class="jive-rendered-content"><p>What do you populate the Reachforce hidden fields with? When I came into this instance, they are all listed as:</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;Annual Revenue: Hidden: "null"</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>However, when I populate UTM parameter fields they look more like:</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;UTM Source: Hidden: URL Parameter: utm_source</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>I have not used Reachforce before, so I am a little unsure what the parameter should look like.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Thanks!</p></div><!-- [DocumentBodyEnd:16718b5b-0f79-4dbc-b5c3-ea58041fc054] -->reachforcehidden fieldsThu, 08 Aug 2019 18:31:11 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51272-reachforce-hidden-fields2019-08-08T18:31:11Z1 month 1 week ago10GTM not working on secure marketo LP'shttps://nation.marketo.com/thread/51263-gtm-not-working-on-secure-marketo-lps
<!-- [DocumentBodyStart:14cd243c-9b3e-4b6c-9f02-f4fbebbbb53a] --><div class="jive-rendered-content"><p>Hi - we have secure marketo landing pages (https) that we added GTM to in order to track pageviews and conversion buttons through floodlight tags with our ad agency. The GTM code is hard-coded on the marketo page and I am getting a page error when testing&#160;that says "scripts from unauthenticated sources" and also the two script (screenshot attached) are throwing errors. Any ideas on how to fix this?? Thanks!</p></div><!-- [DocumentBodyEnd:14cd243c-9b3e-4b6c-9f02-f4fbebbbb53a] -->gtmmarketo landing pageWed, 07 Aug 2019 17:29:32 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51263-gtm-not-working-on-secure-marketo-lps2019-08-07T17:29:32Z1 month 1 week ago40Velocity: creating two calendar objects?https://nation.marketo.com/thread/51186-velocity-creating-two-calendar-objects
<!-- [DocumentBodyStart:ea1680b9-d90d-47d3-a364-2731c4811264] --><div class="jive-rendered-content"><p>Seeing something that seems a bit strange to me in Velocity. I'm trying to create two calendar objects to compare to. One is today's date. The other is 30 days in the future. Here's the code:</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><pre class="language-java line-numbers"><code>##set time zone and locale settings <span class="keyword token">for</span> date conversions<br/>#<span class="token function">set</span><span class="punctuation token">(</span> $TimeZone <span class="operator token">=</span> $date<span class="punctuation token">.</span><span class="token function">getTimeZone</span><span class="punctuation token">(</span><span class="punctuation token">)</span><span class="punctuation token">.</span><span class="token function">getTimeZone</span><span class="punctuation token">(</span><span class="string token">"America/New_York"</span><span class="punctuation token">)</span> <span class="punctuation token">)</span><br/>#<span class="token function">set</span><span class="punctuation token">(</span> $Locale <span class="operator token">=</span> $date<span class="punctuation token">.</span><span class="token function">getLocale</span><span class="punctuation token">(</span><span class="punctuation token">)</span> <span class="punctuation token">)</span><br/>#<span class="token function">set</span><span class="punctuation token">(</span> $calNow <span class="operator token">=</span> $date<span class="punctuation token">.</span><span class="token function">getCalendar</span><span class="punctuation token">(</span><span class="punctuation token">)</span> <span class="punctuation token">)</span><br/>#<span class="token function">set</span><span class="punctuation token">(</span> $calFuture <span class="operator token">=</span> $date<span class="punctuation token">.</span><span class="token function">getCalendar</span><span class="punctuation token">(</span><span class="punctuation token">)</span> <span class="punctuation token">)</span><br/>#<span class="token function">set</span><span class="punctuation token">(</span> $ret <span class="operator token">=</span> $calNow<span class="punctuation token">.</span><span class="token function">setTimeZone</span><span class="punctuation token">(</span>$TimeZone<span class="punctuation token">)</span> <span class="punctuation token">)</span><br/>#<span class="token function">set</span><span class="punctuation token">(</span> $ret <span class="operator token">=</span> $calFuture<span class="punctuation token">.</span><span class="token function">setTimeZone</span><span class="punctuation token">(</span>$TimeZone<span class="punctuation token">)</span> <span class="punctuation token">)</span><br/>#<span class="token function">set</span><span class="punctuation token">(</span> $calConst <span class="operator token">=</span> $field<span class="punctuation token">.</span><span class="token function">in</span><span class="punctuation token">(</span>$calNow<span class="punctuation token">)</span> <span class="punctuation token">)</span><br/>#<span class="token function">set</span><span class="punctuation token">(</span> $calConst <span class="operator token">=</span> $field<span class="punctuation token">.</span><span class="token function">in</span><span class="punctuation token">(</span>$calFuture<span class="punctuation token">)</span> <span class="punctuation token">)</span><br/>#<span class="token function">set</span><span class="punctuation token">(</span> $ISO8601 <span class="operator token">=</span> <span class="string token">"yyyy-MM-dd'T'HH:mm:ss"</span> <span class="punctuation token">)</span><br/>#<span class="token function">set</span><span class="punctuation token">(</span> $ISO8601DateOnly <span class="operator token">=</span> <span class="string token">"yyyy-MM-dd"</span> <span class="punctuation token">)</span><br/>#<span class="token function">set</span><span class="punctuation token">(</span> $FRIENDLY_DATETIME <span class="operator token">=</span> <span class="string token">"MMM dd"</span> <span class="punctuation token">)</span><br/>##add <span class="number token">30</span> days to today's date <span class="keyword token">for</span> comparison<span class="punctuation token">,</span> and save it as a <span class="keyword token">new</span> <span class="token class-name">variable</span><br/>#<span class="token function">set</span><span class="punctuation token">(</span>$calFuture <span class="operator token">=</span> $calNow<span class="punctuation token">.</span><span class="token function">add</span><span class="punctuation token">(</span>$calConst<span class="punctuation token">.</span>DATE<span class="punctuation token">,</span><span class="number token">30</span><span class="punctuation token">)</span><span class="punctuation token">)</span><br/><br/><br/>calendar now <span class="operator token">=</span> $calNow<br/><span class="operator token">&lt;</span>br<span class="operator token">&gt;</span><br/>calendar future <span class="operator token">=</span> $calFuture<br/><span class="operator token">&lt;</span>br<span class="operator token">&gt;</span><span class="line-numbers-rows"><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span></span></code></pre><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>The output I get from this is:&#160;</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p><span style="color: #000000; background-color: #ffffff;">calendar now = java.util.GregorianCalendar[time=1572490557808,areFieldsSet=true,areAllFieldsSet=true,lenient=true,zone=sun.util.calendar.ZoneInfo[id="America/New_York",offset=-18000000,dstSavings=3600000,useDaylight=true,transitions=235,lastRule=java.util.SimpleTimeZone[id=America/New_York,offset=-18000000,dstSavings=3600000,useDaylight=true,startYear=0,startMode=3,startMonth=2,startDay=8,startDayOfWeek=1,startTime=7200000,startTimeMode=0,endMode=3,endMonth=10,endDay=1,endDayOfWeek=1,endTime=7200000,endTimeMode=0]],firstDayOfWeek=1,minimalDaysInFirstWeek=1,ERA=1,YEAR=2019,MONTH=9,WEEK_OF_YEAR=44,WEEK_OF_MONTH=5,DAY_OF_MONTH=30,DAY_OF_YEAR=303,DAY_OF_WEEK=4,DAY_OF_WEEK_IN_MONTH=5,AM_PM=1,HOUR=10,HOUR_OF_DAY=22,MINUTE=55,SECOND=57,MILLISECOND=808,ZONE_OFFSET=-18000000,DST_OFFSET=3600000]</span><br style="color: #000000; background-color: #ffffff;"/><span style="color: #000000; background-color: #ffffff;">calendar future =</span></p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p><span style="color: #000000; background-color: #ffffff;">So it looks like the first calendar object, the $calNow, is working just fine. But the second one, calendar future, is giving a blank. Why? Surely I can have more than one calendar object in the same script? I guess I just don't understand how these calendar objects work.</span></p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p style="min-height: 8pt; padding: 0px;">&#160;</p></div><!-- [DocumentBodyEnd:ea1680b9-d90d-47d3-a364-2731c4811264] -->velocity scriptvelocity tokenTue, 06 Aug 2019 19:23:15 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51186-velocity-creating-two-calendar-objects2019-08-06T19:23:15Z1 month 1 week ago30GTW Registration Error - "FailedAPI Error"https://nation.marketo.com/thread/46253-gtw-registration-error-failedapi-error
<!-- [DocumentBodyStart:494f7608-c807-4892-80e6-439264fdb00c] --><div class="jive-rendered-content"><p>Hi guys,</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>We got a webinar happening this week and noticed there's a registration error with one of the leads. I removed the lead from the program and manually subscribe it again(filled out the form on his behalf) but same result.&#160; When I checked the launchPoint it says "FailedAPI Error: Registration request is missing one or more required field or contains fields longer than maximun input".</p><p>The only thing I noticed is the Company name field (not requested or mandatory) has a special character ( | ) and this bring an issue in the gtw form itself.&#160; The account name has this structure (Company | non GmHB) .&#160; Does anyone has experience this before ? can give me some guidance how to sort it?</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Thanks,</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Diego</p></div><!-- [DocumentBodyEnd:494f7608-c807-4892-80e6-439264fdb00c] -->gtw api errorwebinar eventTue, 06 Aug 2019 15:08:16 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/46253-gtw-registration-error-failedapi-error2019-08-06T15:08:16Z1 month 1 week ago30Anyone else get MAJOR delays on Wistia video sync to Marketo?https://nation.marketo.com/thread/51184-anyone-else-get-major-delays-on-wistia-video-sync-to-marketo
<!-- [DocumentBodyStart:2099c034-be71-4496-a9a9-c35615d676ca] --><div class="jive-rendered-content"><p>Hi there. I ran a webinar on Tuesday and afterwards uploaded the video to Wistia and embedded it in our Wordpress. All working fine as normal. Today, Thursday, I'm trying to get the follow up email with the link to video out to attendees.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>I've amended code in that email to include Wistia email embed so it'll track which leads watched video. Working fine.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>But I also want to set up an ALERT for our sales team to notify them of any leads who watch 50% of more of the video. And when I create the campaign, add the 'Visits Web Page' trigger, and open the drop menu...the webinar video does not appear in the list of available Wistia videos to choose from. I've checked Launchpoint and the integration is still active there.&#160;</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Last time I ran in to this, I raised a&#160;query with Wistia because it had been 4 days and&#160;the video I needed wasn't visible in list. But before they came back with a solution it finally synced on 5th day.&#160;</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Anyone else had/have same problem and found a solution? That's WAY too long to wait for data to sync across</p></div><!-- [DocumentBodyEnd:2099c034-be71-4496-a9a9-c35615d676ca] -->Mon, 05 Aug 2019 13:20:29 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51184-anyone-else-get-major-delays-on-wistia-video-sync-to-marketo2019-08-05T13:20:29Z1 month 1 week ago10How to define [today's date minus x days] in a smart list?https://nation.marketo.com/thread/51148-how-to-define-todays-date-minus-x-days-in-a-smart-list
<!-- [DocumentBodyStart:002d4fef-f62a-4387-8452-1511f773622f] --><div class="jive-rendered-content"><p>Hi,</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>I'm trying to create a program whereby if a person hasn't opened or clicked on emails in the last three months they're paused for a time to avoid emailing dormant contacts.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>I want to ensure new leads that have entered the system recently are NOT caught by this process.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Is there a way to in the smart list to say:</p><p>Person was created</p><p>On or before</p><p>{{system.Date}} - 90 days</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>So any new people added to Marketo in the last 90 days are excluded from the program?</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Thanks.</p></div><!-- [DocumentBodyEnd:002d4fef-f62a-4387-8452-1511f773622f] -->date tokenThu, 01 Aug 2019 00:41:17 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51148-how-to-define-todays-date-minus-x-days-in-a-smart-list2019-08-01T00:41:17Z1 month 2 weeks ago20Marketo Audit Trail Subscriptionhttps://nation.marketo.com/thread/51165-marketo-audit-trail-subscription
<!-- [DocumentBodyStart:a04066ed-02ff-4dc2-82f4-96baa235e0c7] --><div class="jive-rendered-content"><p>I am adding new users that don't have much experience in Marketo.&#160;I want to get an emailed weekly report on all activity in the tool (using the audit trail data). Does anyone know if this is possible?</p></div><!-- [DocumentBodyEnd:a04066ed-02ff-4dc2-82f4-96baa235e0c7] -->subscriptionaudit trailnew usersactivity trackingWed, 31 Jul 2019 15:44:05 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51165-marketo-audit-trail-subscription2019-07-31T15:44:05Z1 month 2 weeks ago0Multiple Accounts With Same Email Addresshttps://nation.marketo.com/thread/51161-multiple-accounts-with-same-email-address
<!-- [DocumentBodyStart:e963398f-a39a-4aeb-9a67-87371a36ac0f] --><div class="jive-rendered-content"><p>Hello,</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>How does Marketo handle multiple accounts with the same contact?</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>I ask because we have instances where there are multiple accounts, with the same contact, and said contacts are complaining of getting the same email multiple times.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>I don't know how to solve for it and hoping y'all can help!</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Thank you kindly!</p><p>Carey</p></div><!-- [DocumentBodyEnd:e963398f-a39a-4aeb-9a67-87371a36ac0f] -->Tue, 30 Jul 2019 23:38:24 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51161-multiple-accounts-with-same-email-address2019-07-30T23:38:24Z1 month 2 weeks ago40Adding unique IDs to URL Query Stringshttps://nation.marketo.com/thread/51134-adding-unique-ids-to-url-query-strings
<!-- [DocumentBodyStart:1fd14153-cd31-4c05-b0da-912087f1d276] --><div class="jive-rendered-content"><p>Our business has a lead field called "uniqueID" that we use to identify unique devices/people in our database that have created an account on our site.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Right now, that uniqueID is stored in an "Account Custom Object" that holds all the other account information - First Name, Last Name, Address, Company, etc.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>We want to add the uniqueID as query string to all URLs in Marketo that point to our website. I know we can use Velocity Scripting to append that to urls as a token, however, not all people in our database have an account with us and therefore don't have the Account Custom Object.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>My question is three parts:</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><ol><li>If a user doesn't have a uniqueID and we use velocity scripting to append it to urls as part of a query string, will the link break?<br/><br/></li><li>Is there a way to have a field in a Custom Object like uniqueID be populated into a regular contact field?<br/><br/></li><li>Is this something Marketo already does? I feel like I've read somewhere else before that Marketo had a recent release or upcoming release where the Marketo ID would be appended as a query string onto all urls, but it's not something that I've come across when searching.</li></ol></div><!-- [DocumentBodyEnd:1fd14153-cd31-4c05-b0da-912087f1d276] -->tokenslinksleadsmarketo idcustom objectcustom objectsquery stringlead tokensvelocity scriptcustom object datavelocity tokencustom object fieldtoken linklink trackingfields within custom objectsurl query stringtracked linkMon, 29 Jul 2019 21:16:49 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51134-adding-unique-ids-to-url-query-strings2019-07-29T21:16:49Z1 month 2 weeks ago20SFDC Opportunity IDhttps://nation.marketo.com/thread/51119-sfdc-opportunity-id
<!-- [DocumentBodyStart:6227c2f0-a1d2-4e9b-8ddc-62c05d1c06a1] --><div class="jive-rendered-content"><p>Is there a way to access the Opportunity ID from SFDC?</p></div><!-- [DocumentBodyEnd:6227c2f0-a1d2-4e9b-8ddc-62c05d1c06a1] -->salesforce opportunityopportunity sync#sfdcMon, 29 Jul 2019 18:10:33 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51119-sfdc-opportunity-id2019-07-29T18:10:33Z1 month 2 weeks ago20Global lead gen forms - redirect to different URL upon submithttps://nation.marketo.com/thread/51151-global-lead-gen-forms-redirect-to-different-url-upon-submit
<!-- [DocumentBodyStart:a5ed867d-483c-4edb-9169-2c7edda4a9f8] --><div class="jive-rendered-content"><p>We're looking to move away from localised forms towards global forms to enable progressive profiling, make it easier to update everything in one place, and quickly.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Struggling with this though - so we'll have one form for all lead gen initiatives. We currently embed our forms on WordPress pages (we actually add to a Marketo LP and use that URL within WordPress to embed). We currently handle the thank you/re-direct upon form submission within the form itself, because we create a new form per new initiative.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Given that we'll now be using the same form across multiple WordPress LP's - how can we manage the thank you page redirect moving forward for every different initiative? Our thank you pages are created in WordPress too - in most cases this is actually just a redirect to a PDF report, whitepaper, etc.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>I need a way that's scalable, and easy to follow for people with basic Marketo understanding. Ideally though, I want this to be managed centrally to minimise chances of errors. Is there something I can apply to the global forms which will enable redirect to a specified place based on the LP it sits in, or something similar?</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Thanks!</p></div><!-- [DocumentBodyEnd:a5ed867d-483c-4edb-9169-2c7edda4a9f8] -->formsglobal formsthank you pagesMon, 29 Jul 2019 18:41:27 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51151-global-lead-gen-forms-redirect-to-different-url-upon-submit2019-07-29T18:41:27Z1 month 2 weeks ago50Is token data pulled at point of click?https://nation.marketo.com/thread/51141-is-token-data-pulled-at-point-of-click
<!-- [DocumentBodyStart:ab6849a3-cf82-4a69-8532-d6794ecb88bf] --><div class="jive-rendered-content"><p>Hello community,</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>If I have token parameters within my URL to prefill on a Marketo landing page it directs too, are the tokens values populated at the point of click or after someone lands on the page?</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Thanks!</p></div><!-- [DocumentBodyEnd:ab6849a3-cf82-4a69-8532-d6794ecb88bf] -->urltokensFri, 26 Jul 2019 21:56:34 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51141-is-token-data-pulled-at-point-of-click2019-07-26T21:56:34Z1 month 3 weeks ago30Embedding Marketo Forms on External Pageshttps://nation.marketo.com/thread/51132-embedding-marketo-forms-on-external-pages
<!-- [DocumentBodyStart:96c60de4-7877-40b9-8287-601d06e487b1] --><div class="jive-rendered-content"><p>Right now we are working on putting a Marketo Form on an external landing page.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Our Dev team built a page to put it on in QA and tested it and the form fill activity is not being recorded in our instance.<br/><br/>I sent in a support ticket and am waiting to hear back, but I was wondering if there are limitations to form fill activity being pushed into Marketo? Does the munchkin code also need to be embed on the page the form is on? Is this something that needs to be on a live landing page rather than a QA environment? etc...</p></div><!-- [DocumentBodyEnd:96c60de4-7877-40b9-8287-601d06e487b1] -->embed formform htmlFri, 26 Jul 2019 20:50:43 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51132-embedding-marketo-forms-on-external-pages2019-07-26T20:50:43Z1 month 3 weeks ago20Workspaces and email from fieldhttps://nation.marketo.com/thread/51131-workspaces-and-email-from-field
<!-- [DocumentBodyStart:c9fa1ec5-114e-44eb-80d0-6deb1c0ebe33] --><div class="jive-rendered-content"><p>Can sub-brands use their own organizational name in the email from field of their Workspaces?&#160;</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>As the manager of the default/global Workspace, it makes me nervous about our deliverability &amp; reputation.&#160;</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Thanks.</p></div><!-- [DocumentBodyEnd:c9fa1ec5-114e-44eb-80d0-6deb1c0ebe33] -->Fri, 26 Jul 2019 13:12:58 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51131-workspaces-and-email-from-field2019-07-26T13:12:58Z1 month 3 weeks ago0Capturing UTM Parameters in Cvent & passing to Marketohttps://nation.marketo.com/thread/51102-capturing-utm-parameters-in-cvent-passing-to-marketo
<!-- [DocumentBodyStart:2a94fc04-3412-4491-8309-02467e397395] --><div class="jive-rendered-content"><p>Has anyone figured out a way to capture UTM parameters in Cvent and pass the data to Marketo? It doesn't look like you can do hidden fields in Cvent and we are not using a Marketo form.&#160;</p></div><!-- [DocumentBodyEnd:2a94fc04-3412-4491-8309-02467e397395] -->Fri, 26 Jul 2019 00:47:30 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51102-capturing-utm-parameters-in-cvent-passing-to-marketo2019-07-26T00:47:30Z1 month 3 weeks ago10Using Custom Salesforce UI to Drive Lifecycle Stageshttps://nation.marketo.com/thread/51094-using-custom-salesforce-ui-to-drive-lifecycle-stages
<!-- [DocumentBodyStart:54e8ee9e-0233-4742-b008-f4c01dab8064] --><div class="jive-rendered-content"><p>I read somewhere in a thread that some people were using Salesforce UI (e.g. buttons and apex) to drive their lead lifecycle progression via the user experience, as opposed to relying on field values being changed by reps.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Can any one who has had any experience implementing this kind of thing let me know?</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>I am keen to know more about which steps, which UI's, which UI elements, if you used buttons/apex, or some other solution to achieve this.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Mainly this is to help us "control" the flow allowable for end users to use, to move people down the lifecycle stages.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>We don't want to allow a SAL to go back to MQL, etc.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Please weigh in if you know what I am talking about.&#160;</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>I thought that maybe you (<a class="jive-link-profile-small jiveTT-hover-user" data-containerId="-1" data-containerType="-1" data-objectId="75002" data-objectType="3" href="https://nation.marketo.com/people/e6615dd679b5dd0c3e60c20085706f392a9af2cb">Gr&eacute;goire Michel</a>&#160;) were the one who mentioned this somewhere? Or maybe it was you <a class="jive-link-profile-small jiveTT-hover-user" data-containerId="-1" data-containerType="-1" data-objectId="84591" data-objectType="3" href="https://nation.marketo.com/people/a14ce21a7da20372c2e9f713c080102567c46c37">Justin Norris</a>?</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>We're about to refactor our lifecycle and I am considering that this would be a great way to "protect" the success path and detours.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Thank you all in advance.</p><p>Sean</p></div><!-- [DocumentBodyEnd:54e8ee9e-0233-4742-b008-f4c01dab8064] -->Wed, 24 Jul 2019 23:14:01 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51094-using-custom-salesforce-ui-to-drive-lifecycle-stages2019-07-24T23:14:01Z1 month 3 weeks ago60Unsubscribe Per Workspacehttps://nation.marketo.com/thread/51079-unsubscribe-per-workspace
<!-- [DocumentBodyStart:a12163ab-dc3f-415e-a4f0-b3f1ca35964b] --><div class="jive-rendered-content"><p>I've seen this question asked before, but with varying perspectives so thought I would throw this out again.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>We have multiple workspaces with each workspace essentially defined as a product. If possible we would like to find a way to have each workspace have it's own unsubscribe token or link. From what I've read it doesn't look like there's many options for this type of implementation.</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>We do know of the option to have a field specific to each workspace that could act as an opt-in field, but due to specific circumstances, this would be difficult to implement across the instance.</p></div><!-- [DocumentBodyEnd:a12163ab-dc3f-415e-a4f0-b3f1ca35964b] -->opt- inunsubscribingpartitions and workspacesWed, 24 Jul 2019 20:58:01 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51079-unsubscribe-per-workspace2019-07-24T20:58:01Z1 month 3 weeks ago30Changing Boolean Field To Picklisthttps://nation.marketo.com/thread/51078-changing-boolean-field-to-picklist
<!-- [DocumentBodyStart:ea497bd1-96d3-4e54-9e6a-dbdbd71175f5] --><div class="jive-rendered-content"><p>We have Boolean fields with the values Yes/No which are widely used within our instance and workspaces. This field should not be used in any forms and is not connected to our CRM in any way. If we were to change this to a picklist (With three values of Yes/No/Unsub), is there a good understanding of what will occur? For instance:</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>1) Will leads hold their current value of Yes or No?</p><p>2) Will leads have their current value reset?&#160;</p><p style="min-height: 8pt; padding: 0px;">&#160;</p><p>Any insights would be very much appreciated.</p></div><!-- [DocumentBodyEnd:ea497bd1-96d3-4e54-9e6a-dbdbd71175f5] -->field datafield udpateWed, 24 Jul 2019 16:52:56 GMTmarketingnation@marketo.comhttps://nation.marketo.com/thread/51078-changing-boolean-field-to-picklist2019-07-24T16:52:56Z1 month 3 weeks ago30