The counters for earning money don't seem to work anymore so I cannot collect any wages from the characters. It's very frustrating!! The game has pretty much been rendered impossible to play. Also- it seems like you've lowered some of the characters earnings. As I've been unable to collect any money for around two weeks I think you should put the wages up and/or offer your players a reward for our patience! Thanks

Moving items:
1) Tap Design Mode button (on the lower right)
2) Tap the category tab of the item you wish to move (so if it's a furnishing, tap the 2nd tab for furnishings)
3) Tap & hold the item you want to move (it may help if you zoom in)
4) Drag the item to the place you want and double tap to confirm placement

Moving Rooms:
1) Tap Design Mode button (on the lower right)
2) Make sure the Room tab is selected in the store.
3) Tap & hold the room you want to move.
4) Drag the room to the place you want and double tap to confirm placement

I am on level 14, and I leveled up without completing the quests 'sleepover time!!' and 'book hunt' I can no longer purchase the library or tv room in the store therefore not being able to complete the quests and get new ones. How is this fixed?

Sell furnishings:
1) Tap Store button (on the lower right)
2) Tap the item category tab (so if it's a furnishing, tap the 2nd tab for furnishings)
3) Double tap the item you want to sell (it may help if you zoom in)
4) Drag the item to the Store. You will see the Store display a "Drag here to sell" message. On dragging, you will be prompted if it's ok to sell the furnishing