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“3D Systems' On Demand Manufacturing service has always been able to provide me quotes and parts fast, but I keep going back to them because of my satisfaction with their level of customer service. Other people I have used were afraid to ask questions where the 3D Systems team doesn’t hesitate to contact me if they need any clarification, and I really appreciate that” said Greg Marshall, marine biologist and filmmaker. “After I finish talking to them, I feel comfortable in knowing that I am going to get quality parts in an expedited manner.”

Crittercam was envisioned and invented by marine biologist and filmmaker Greg Marshall. National Geographic introduced the first generation of the Crittercam back in 1987 and has continually been improving it. The Crittercam has been used in March of the Penguins, National Geographic’s Wild Chronicles and many other National Geographic DVDs.

The Crittercam is a research tool designed to be worn by wild animals. It combines video and audio recording with the collection of environmental data such as depth, temperature, velocity and acceleration and even makes three-dimensional profiles of the dives of sea creatures.

These compact systems allow scientists to study animal behavior without the interference of a human observer. Combining solid data with gripping imagery, Crittercam brings the animal’s point of view to the scientific community and delivers a message of conservation to worldwide television audiences.

Desafio

With this new version, Greg Marshall and his team wanted to make it smaller, lighter and incorporate the latest technology for both audio and video, thereby allowing it to be more robust. In order for this to occur, they needed to think outside the box. They decided that a custom SLS part would serve multiple purposes and allow them total design freedom. The part needed to brace and center the controller board that was already connected to the back plate and serve as the supporting structure for the camera mounting.

Solução

Already familiar with 3D Systems On Demand Manufacturing and very happy with their customer service, National Geographic uploaded their files to the website. Within a few minutes they were able to quote and purchase their parts so they could have them in hand as soon as possible.

“In only a few days we received our SLS 3D printed parts in hand,” said Marshall. “Creating direct digital manufactured parts saved us time by being able to install them right away and saved money by not having to get the parts tooled. The added value of using the 3D printing process allows us the ability to continuously improve our current Crittercams as well as cost effectively prepare for future versions.”

Benefícios

“3D Systems has always been able to provide me quotes and parts fast, but I keep going back to them because of my satisfaction with their level of customer service. Other people I have used were afraid to ask questions where this team doesn’t hesitate to contact me if they need any clarification, and I really appreciate that” said Greg Marshall, marine biologist and filmmaker. “After I finish talking to them, I feel comfortable in knowing that I am going to get quality parts in an expedited manner.”