Hospital ticket machine user experience

Published on July 11th, 2017 by Bojan Janjanin.

This is how the folks in a hospital in Zagreb took care of the customer experience of a ticket machine.

A ticket machine in one of Zagreb’s hospitals.

I just had to take this pic and share it. Notice how they used the band-aids and inserted a sheet that points to the button they want you to press. The sign reads pritisnuti lagano broj, which translates to press the number gently.