Government fails at management

3:46 PM,
Jul. 12, 2013

John Byrd

Written by

John Byrd

In a recent letter to The Times, I indicated that white males, once predominant in the IRS Collection Division workforce, had essentially disappeared. The factors that caused it are now bearing a stinking fruit within IRS. I worked for IRS for 26 years. I hired on with IRS in the Collection Division of the Dallas District in 1971 as a revenue officer (tax collector).

When the threatening letters and telephone calls didn't work, delinquent tax accounts were assigned to the revenue officer. It was the job of the R/O to take the "battle" to the taxpayer, i.e. to knock on his or her door, demand ...