Papers 3 and El Capitan Public Beta

You may have difficulties updating Papers for Mac if you are running a pre-release version of El Capitan, older than 10.11.1. Now that the El Capitan pre-release period has ended, if you are still running a pre-release version of El Capitan we suggest updating to a newer version of El Capitan. You can do this by either downloading and running running the OS X El Capitan installer from the App Store, or using Software Update to update to a newer El Capitan beta (10.11.1 or higher).

If you are running OS X El Capitan beta 10.11.1 or higher, and are having issues using Papers for Mac, please contact our support team.

Known Issues

On El Capitan Public Beta 3, versions of Papers prior to 3.3.0 (345) crash when trying to check for updates (which may happen at launch). To resolve this, update to a newer version of El Capitan Public Beta via the Mac App Store

On El Capitan Public Beta 3 and newer, versions 3.3.0 (345) and 3.3.1 (347) and are unable to check for updates. To resolve this, you can download the newest version of Papers 3 for Mac directly after updating to the newest release of El Capitan Public Beta via the Mac App Store.

On El Capitan Public Beta 3 and newer, versions 3.3.0 (345) and 3.3.1 (347) can become unresponsive when entering full screen mode at launch. To resolve this, you can download the newest version of Papers 3 for Mac directly after updating to the newest release of El Capitan Public Beta via the Mac App Store.