About the
MessageBird integration

Create a multi-channel customer journey with personalized SMS messages. MessageBird connects enterprises to their global customers with the world's fastest & most reliable SMS, Voice & Chat APIs.
MessageBird is on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, MessageBird connects over 15,000 enterprises to their global customers via the fastest and most reliable SMS, Voice and Chat APIs in the world.

About the
SurveyMonkey integration

SurveyMonkey is the world's leading online survey platform, with more than 3 million survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. The company was founded in 1999 with a focus on helping people make better decisions, and has built technology based on over 10 years of experience in survey methodology and web development. Customers include 99% of the Fortune 500, academic institutions, organizations and neighborhood soccer leagues everywhere.

About the
Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships.
Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the
MessageBird integration, SurveyMonkey integration and the Zendesk
integration.

Journey Triggers

SurveyMonkey Survey Response

Triggers a contact into a journey when they respond to a SurveyMonkey survey.

Submits New Zendesk Ticket

When a new ticket is submitted that matches certain criteria trigger a new journey.

Conditions

Zendesk Ticket Status

Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Send MessageBird SMS

Send a contact a personalized SMS.

Send SurveyMonkey Survey

Send a SurveyMonkey survey to the contact in the journey.

Submit New Zendesk Ticket

Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey
marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like MessageBird, SurveyMonkey and Zendesk.