SUMMARY: Provides overall administrative support to AFA's Field operations. Serves as customer service lead to all of AFA’s volunteer Field leaders. Provides key support in operations for AFA’s National Convention.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Serve as primary POC for all inquiries from AFA Field leaders. Manage Field inbox and respond to all emails within 24 hours.

Process all volunteer reimbursement forms for programs such as the National Convention, Region Presidents Travel and Field Orientation meetings.

Coordinate fulfillment of Community Partner program to include monthly invoices and biweekly mailings.

Assist Manager of Field Relations in Field Reporting and Payment Processes.

Manage inventory of all Field deliverables to include awards, Community Partner materials, certificates and more.

Assist VP, MFR and Mgr, Field Relations with the AFA National Convention. Coordinate invites, RSVPs, awards, seating and script for Field Awards Dinner.

Assist VP, MFR and Mgr, Field with projects as assigned.

This job description is not intended to be all-inclusive. The employee will perform other duties as assigned by the immediate supervisor and other management as required.

KNOWLEDGE, SKILLS & ABILITIES:

Excellent relationship-building skills and compelling written and oral communication skills

Ability to be highly organized, multitask efficiently and pay strict attention to detail

Proficient with MS Office, Sharepoint, and SalesForce

REQUIREMENTS:

Must have Bachelor’s Degree

Entry level position with no experience necessary

Experience working with volunteers is preferred.

AFA offers a generous benefits package to include health, dental, 401(k), life insurance, paid time off, free parking and more.

About Air Force Association

The Air Force Association (AFA) non-profit, independent, professional military and aerospace education association promoting public understanding of aerospace power and the pivotal role it plays in the security of the nation. AFA publishes Air Force Magazine, conducts national symposia and disseminates information through outreach programs. It sponsors professional development seminars and recognizes excellence in the education and aerospace fields through national awards programs. AFA presents scholarships and grants to Air Force active duty, Air National Guard and Air Force Reserve members and their dependents; and awards educator grants to promote science and math education at the elementary and secondary school level. Additionally, AFA publishes a wide range of materials on www.afa.org.