“An intelligent cargo airline is one that operates independently
from the passenger business; develops its dedicated book of rules
and procedures, and its own domain of knowledge, catering to its special
set of needs and to its unique customer base.”

With the air cargo business now touching US$60 billion globally, and
more freight moving on to “main deck” freighter aircraft,
the “intelligent cargo airline” is here to provide a bespoke
offering to serve this trade.

Improving the Customer Experience
All eyes are focused on Shanghai , the venue of the 9th edition of IATA’s World Cargo Symposium, the “must attend” event of the year for the air cargo industry. This year’s event is hosted by China Eastern.
Last year the event attracted more than 1,000 delegates from across the entire air cargo value chain, and a satisfaction rate of 99% was reported.

HIGHLIGHTS
Topics covered will include:
• How will the industry address the need to remove 48 hours from the
transportation time?
• What evolution or revolutions can we expect from technology?
• How will the ground operations be enhanced to serve the increasing demands
for specialized supply chain?
• How will the Chinese market evolve?

SHANGHAI: This international location, is the heart of today’s air cargo industry and promises to be the event of the year providing a value packed program with many networking opportunities.

Air cargo is a $60 billion plus
industry. During the next 20 years, cargo traffic is expected to more
than triple, out-pacing passenger traffic and offering airlines even
more opportunities to generate revenue.

While air cargo currently accounts for 13% of
total air transport revenues ($560 billion in 2010 according to IATA),
some passenger airlines are earning more than 30% of their revenue
from air cargo.

As air cargo grows, more and more freight will
move on to the main decks of dedicated freighter aircraft. The current
50/50 split between the “dedicated freighter offering”
and the “passenger belly offering” is expected to change
dramatically over the next few years, with more cargo moving on to
freighter main decks.

All of this will mean that air cargo transportation
will rapidly evolve into a “dedicated business”, requiring
a whole new science and a different set of rules to be built around
it. Traditional suppliers to the air cargo business will need to re-define
their business offerings and create new performance standards for
this “stand alone” business.