Indiana Department of Administration

RFP 10-30, Majestic Security, Securitas Security Services USA, Inc.

The New Approach to Security Services

The Department of Administration (IDOA) Strategic Sourcing Division analyzed contract spend and scope definitions of various Security Services contracts around the state. The objective of RFP 10-30 was to select a vendor that can satisfy the State’s need for armed and unarmed security guard services. In doing so, IDOA has awarded the RFP as a split bid to Securitas Security Services and Majestic Security. As a result of this RFP endeavor, the state shall save 9.1%over the previous segregated contracts.

General Information

QPA Purpose

The purpose of the QPA is to utilize the awarded vendors for the selected regions to satisfy the State’s need for armed and unarmed security guard services. This QPA will provide quality personnel and security guard services for all state agencies.

This QPA covers the solicitation for security guard services required by state agencies. More specifically, the QPA provides for security guard services and includes two (2) categories of services – armed security guards and unarmed security guards.

Advantages

Standardized pricing model based on salary market data

Universal service level agreements and metrics

Contract management team to monitor and oversee contract compliance

State Agencies Utilizing the QPA

QPA Contract Management:

Vendor management and supplier performance team created to promote savings through monitoring of vendor performance and increased cooperation with state agencies.