Member Message: Electronic total health record now here

Kaiser Permanente is excited to share information about a major technology upgrade to enhance quality, service, and convenience. We’re among the first in the industry to integrate members’ medical and dental records. This new electronic total health record enables greater collaboration between our medical and dental care teams and pharmacies.

Our current emphasis is care coordination — the foundation for kp.org capabilities. After completing these system improvements, we’ll focus on developing tools so dental members can manage more aspects of their care online. Already members active on kp.org are now receiving email reminders for dental appointments. Other new enhancements include future and past dental appointments listed on kp.org and on the Kaiser Permanente mobile app.

We will continue to communicate about future enhancements moving forward. We hope you share our excitement about the possibilities this new level of coordinated care unlocks for our members.

If you have any questions or concerns, please talk to your dental provider at your next appointment. For dental appointments or other inquiries, please contact Membership Services at 1-800-813-2000 (TTY: 711).