Nolo Reviews – What Their Users Are Saying

Name: Nolo Focus: Books; business legal documents; personal and family legal documents; property and finance legal documents; legal advice; NOLO offers incorporations through The Company Corporation (Incorporate.com) Website: Nolo.com Phone: (800) 631-5158 ext. 6 Cost to incorporate: $99 + state filing fee for basic services States serviced: All 50 states + the District of Columbia Processing time: Varies from state to state. It can take hours or it can take weeks, depending on the location of your business. A quick conversation with a LegalZoom client rep revealed the process can take as long as 5 weeks in D.C. and 7 weeks in the State of California where he says the Secretary of State is currently experiencing severe delays.

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Nolo’s Basic Incorporation Services through Incorporate.com Include:

Preliminary clearance of corporation’s name

Filing of Articles of Incorporation or Articles of Organization

Statement of Information

Exclusive $50,000 Corporate Veil Guarantee

Access to Compliance Watch

Registered Agent service (6 mos free)

Add-on Options

Create official operating agreement

Obtain EIN from the IRS $80

Obtain S-Corp status from IRS $80

Registered Agent fee $100

Compliance kit and company seal $99

Business License compliance package $99

Bylaws $99

Annual report preparation and filing service $150

Business coaching $395

News and Noteworthy

Better Business Bureau (BBB Rating): A+BBB Complaint and Review HistoryTrust Pilot – Of the 38 people who left reviews of Nolo on TrustPilot.com, only 6 left reviews that were 3 or fewer stars out of 5 possible stars. Most users were extremely satisfied with their experience with Nolo, particularly when it came to small business law and estate law. “Not having to pay every professional [exorbitant] fees for every Q&A dialogue, is serving the worldwide community in a meaningful way, to the ultimate advantage of society as a whole.” [ Read More ] Knoji – In a detailed comparison of LegalZoom, Nolo and Rocket Lawyer, Aunty Ann discusses some of the finer points of using Nolo as a starting point for business legal matters. The reviewer notes that the benefit of having a simple questionnaire is somewhat overshadowed by the fact that those simple questions lead to straightforward responses, which can be very limiting if you are dealing with more complex legal needs. Also, the affordable price comes with a great deal of upselling. [ Read More ] Review Centre – Nolo earned 3.7 out of 5 stars overall with four dozen reviews logged on the site between November of 2012 and May of 2014. User reviews ranged from satisfied and deeply relieved to downright aggravation. Very few users gave the company 4 stars. There were plenty of 5-star and 1-star ratings. A noticeable number of people wrote about their discontent and the complaints were divided between perceived inefficiencies in customer service and subpar legal documents. In one particular review, the heang read: “Products good… Customer Service Not so Good.” [ Read More ]

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