Spa Services

Unique spa combinations are specially designed to offer you a selection of our most popular spa treatments. Our Spa Receptionists will be delighted to assist you in the planning of your perfect spa experience, including the best order for your treatments.

Shaving is recommended for men prior to facials. If you choose to shave for any treatment, please do so at least two hours before your service to prevent skin irritation. Shaving is not recommended prior to body treatments or hair removal services.

We encourage you to arrive 30 minutes before your scheduled treatment time to experience the sauna, steam room, Jacuzzi and Japanese Soaking Bath. To enjoy the full benefits of your treatment, allow time for the Spa Fresh Shower and Relaxation Lounge.

The Ritz-Carlton Spa, Shenzhen is located on 5th floor, adjacent to the roof garden. The Spa is open from 10 a.m. - 11 p.m. daily. Guests can reach the Spa by calling 86-755-2222-2222. Spa appointments can also be made online.

Arriving late will simply limit the time of your treatment, thus lessening its effectiveness and your pleasure. Your treatment will end on time so that the next guest will not be delayed. The full value of your treatment will be charged.

For your convenience, a 15% service charge will be added to each Spa service you receive. Gratuities will be dispersed to the Spa staff who served you during your visit. Additional gratuities may be provided at your discretion.

Upon Arrival

We follow full draping procedures, cloaking the body with a sheet to ensure your privacy throughout your service. Most treatments are enjoyed without clothing; however, we invite you to wear whatever you find most comfortable.

Health Questions

If you have high blood pressure, allergies, physical disabilities, are pregnant and/or other health conditions you should inform the spa when booking services. Certain services will exacerbate medical conditions and should be avoided. Other services can actually help to calm certain conditions and can be recommended at the time of booking.