Terms and Policies

Welcome to www.stettperformance.com. The www.stettperformance.com website (the "Site") is comprised of various web pages operated by Stett Performance, LLC ("Stett Performance"). www.stettperformance.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of www.stettperformance.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

Privacy

Your use of www.stettperformance.com is subject to Stett Performance's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting www.stettperformance.com or sending emails to Stett Performance constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Stett Performance is not responsible for third party access to your account that results from theft or misappropriation of your account. Stett Performance and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Stett Performance does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.stettperformance.com only with permission of a parent or guardian.

Cancellation/Refund Policy

Return Procedure: To obtain a Return Merchandise Authorization (RMA) please call us at (972) 423-3310. No returns will be accepted without an RMA number! Please include a copy of the original receipt with the return. All returns must be postage paid. No COD or Freight collect returns will be accepted. All returns must be packaged properly; we are not responsible for damaged returns that resulted from improper packing or any reason at all. Shipping charges are not refundable. Labor charges by Non-Stett Performance facility are not covered. All return orders will be charged a 20% Restocking Fee.

Return Policy: You may return any parts to Stett Performance within 30 days from your date of order. No returns will be accepted after the 30 days have expired. All parts to be returned must be in their original condition. Custom made, custom painted, custom coated, custom finished and custom ordered products are not returnable. Stett Performance is not responsible for installation errors or damage due to improper installation or abuse. Parts damaged due to improper installation or abuse, are not returnable, and we are not responsible for any labor expenses, towing, rental car, or other expenses caused by the use of wrong or defective parts during installation. Labor charges by Non-Stett Performance facility are not covered. It is the installer's responsibility to verify correctness of all parts prior to installation. Shipping charges are not refundable. All return orders will be charged a 20% Restocking Fee. All defects in workmanship done by Stett Performance may be returned for repair, replacement or credit. All repair work will be performed by Stett Performance. Any unauthorized work done will void any warranty, repair, replacement, or credit that would normally be covered and will render the item as non-returnable.

Links to third party sites/Third party services

www.stettperformance.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Stett Performance and Stett Performance is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Stett Performance is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Stett Performance of the site or any association with its operators.

Certain services made available via www.stettperformance.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.stettperformance.com domain, you hereby acknowledge and consent that Stett Performance may share such information and data with any third party with whom Stett Performance has a contractual relationship to provide the requested product, service or functionality on behalf of www.stettperformance.com users and customers.

No unlawful or prohibited use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use www.stettperformance.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Stett Performance that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Stett Performance or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Stett Performance content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Stett Performance and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Stett Performance or our licensors except as expressly authorized by these Terms.

International Users

The Service is controlled, operated and administered by Stett Performance from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Stett Performance Content accessed through www.stettperformance.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless Stett Performance, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Stett Performance reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Stett Performance in asserting any available defenses.

Liability disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. STETT PERFORMANCE, LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

STETT PERFORMANCE, LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. STETT PERFORMANCE, LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL STETT PERFORMANCE, LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF STETT PERFORMANCE, LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/access restriction

Stett Performance reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Texas and you hereby consent to the exclusive jurisdiction and venue of courts in Texas in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Stett Performance as a result of this agreement or use of the Site. Stett Performance's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Stett Performance's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Stett Performance with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Stett Performance with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Stett Performance with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms

Stett Performance reserves the right, in its sole discretion, to change the Terms under which www.stettperformance.com is offered. The most current version of the Terms will supersede all previous versions. Stett Performance encourages you to periodically review the Terms to stay informed of our updates.

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to the www.stettperformance.com and Stett Performance, LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Stett Performance, LLC include www.stettperformance.com, Stett Performance and all its Subsidiaries. The Stett Performance website is a eCommerce site. By using the Stett Performance website, you consent to the data practices described in this statement.

Collection of your Personal Information

Stett Performance may collect personally identifiable information, such as your name. If you purchase Stett Performance's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by Stett Performance. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Stett Performance website.

Stett Performance encourages you to review the privacy statements of websites you choose to link to from Stett Performance so that you can understand how those websites collect, use and share your information. Stett Performance is not responsible for the privacy statements or other content on websites outside of the Stett Performance website.

Use of your Personal Information

Stett Performance collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Stett Performance may also use your personally identifiable information to inform you of other products or services available from Stett Performance and its affiliates. Stett Performance may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Stett Performance does not sell, rent or lease its customer lists to third parties.

Stett Performance may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Stett Performance, and they are required to maintain the confidentiality of your information.

Stett Performance may keep track of the websites and pages our users visit within Stett Performance, in order to determine what Stett Performance services are the most popular. This data is used to deliver customized content and advertising within Stett Performance to customers whose behavior indicates that they are interested in a particular subject area.

Stett Performance will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Stett Performance or the site; (b) protect and defend the rights or property of Stett Performance; and, (c) act under exigent circumstances to protect the personal safety of users of Stett Performance, or the public.

Use of Cookies

Stett Performance website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Stett Performance pages, or register with Stett Performance site or services, a cookie helps Stett Performance to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Stett Performance, the information you previously provided can be retrieved, so you can easily use the Stett Performance features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Stett Performance services or websites you visit.

Security of your Personal Information

To secure your personal information from unauthorized access, use or disclosure, Stett Performance uses the following:

GeoTrust
Authorize.net

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Children Under Thirteen

Stett Performance does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Stett Performance by contacting us here:

Stett Performance will occasionally update this Statement of Privacy to reflect company and customer feedback. Stett Performance encourages you to periodically review this Statement to be informed of how Stett Performance is protecting your information.

Contact Information

Stett Performance welcomes your questions or comments regarding this Statement of Privacy. If you believe that Stett Performancehas not adhered to this Statement, please contact Stett Performance at:

Lost or Damaged Shipments

Stett Performance is not responsible or liable for lost or damaged shipments. Once the shipment has left our facility it becomes the responsibility and liability of the shipping company and you the buyer. If you receive a damaged package make sure to point the obvious damage to the delivery driver, take pictures and contact the shipping company immediately. If you have a special circumstance that requires special delivery instructions to be added then contact us directly before placing your order. Additional shipping costs may apply. If you would like to purchase additional shipping insurance please contact us directly before placing your order. We will not accept returned damaged products and will not provide refunds for damaged products. If you send a damaged product back you will be responsible for shipping charges to get it back.