6 Suggested Answers

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).click here to download the app (for users in the US for now) and get all the help you need. Good luck!

I signed up with them for a 1 month subscription last year and they took the money. Never took it again untill today... I never said they could either, so clearly they are lying when they say "one off payment"!!!

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

Depending on whether you have a paid Amazon Prime membership or are on a free trial, do one of the following:

To cancel a paid membership, click End membership, which is the second option on the left-hand side of the page. Note: Paid members who haven't used their Amazon Prime benefits, including One Day Delivery, Prime Video, Prime Music and the Kindle Owners' Lending Library will be eligible for a full refund. Paid members who have used their Amazon Prime benefits may be eligible for a partial refund based on use.

To cancel a free trial, click Do not continue, which is the second option on the left-hand side of the page.Note: If you select Do not continue for your free trial, you'll receive benefits until your free trial period ends. Then your membership will cancel, and your card won't be charged. If you decide later in the free trial to continue your membership, you can change this setting back by clicking Continue membership. You can opt out at any time during the free trial period.

You can also choose to set a renewal reminder by selecting Remind me Later in "Do not continue", which is accessible in Your Account, under "Manage Prime membership". (This reminder option won't be available if your renewal date is within the next three days.)
if you need more info on this go to this link.

why do you expect fixya site to have anything to do with amazon prime
it is for you to contact amazon prime direct yourself and do the cancellation
it is for you to contact your bank and to stop direct debit payments to amazon

On your account settings in Amazon click on prime membership and click end to end. It will ask you if you are sure and if you want to go to monthly payments click 'no'. Click end to confirm and your membership will be cancelled a year after the date of purchase automatically without charging your card again.

Amazon.ca Help: Amazon Prime Terms & Conditions
https://www.amazon.ca/gp/help/customer/display.html?nodeId=201025540
Welcome to the terms and conditions ("Terms") for Amazon Prime. These Terms are between you and Amazon.com.ca, Inc. ("Amazon.ca" or "us") and govern our ...

Hi
Amazon recently, and I think ongoing, offered a 30 day free trial of their Prime service. During the sign up you would have given a card number for charging. At the end of the trial period you were charged because you had not cancelled the trial.
In order to cancel your membership you will have to log on to your Amazon account and cancel Prime Membership, and then contact them, or perhaps your card provider to get your subscription back.
Hope this is helpful, if so would you please register that with Fixya
Cheers

About the Amazon Prime Membership Charge
At the end of the Amazon Prime free trial or annual membership period, your card will be charged $99 automatically for the next membership period.
The annual charge for Amazon Prime includes FREE Two-Day Shipping, Prime Instant Video, and the Kindle Owner's Lending Library.
If you didn't intend to convert your membership to a full 12-month membership, you can cancel your Amazon Prime membership on the Manage Prime Membership page. If you haven't placed an Amazon Prime-eligible order, you are eligible for a full refund.
When we renew your membership, the card you gave us at sign-up is used. If we can't successfully charge this card, another payment method will be used. Your initial sign-up authorizes us to use the preferred or other available payment methods. To update your preferred card, go to Manage Prime Membership .

To cancel a paid membership, click End membership, which is the second option on the left-hand side of the page.
Note: Paid members who haven't used their Amazon Prime benefits, including the Kindle Owners' Lending Library, One Day Delivery and Prime Instant Video, will be eligible for a full refund.

To cancel a free trial, click Do not continue, which is the second option on the left-hand side of the page.
Note: If you have a free trial you'll receive benefits until your free trial period ends. Then your membership will cancel, and your card won't be charged. If you decide later in the free trial to continue your membership, you can change this setting back by clicking Continue membership. You can opt out at any time during the free trial period.

You can also choose to set a renewal reminder by selecting Remind me Later in "Do not continue", which is accessible in Your Account, under "Manage Prime membership". (This reminder option won't be available if your renewal date is within the next three days.)