3 WELCOME Welcome to the Department of Health Policy and Management. This guide highlights many of the rules, regulations, policies, and procedures of the Master s Program, as established by the department faculty and by the actions of the Administrative Board of the Graduate School. Each student should become familiar with the material pertaining to his or her degree program, and, together with a faculty advisor, make certain that the selected plan of study complies with the pertinent requirements. This guide is intended to complement the information contained in the Graduate School Handbook. In instances of discrepancy between these guidelines and the Graduate School Handbook, the latter takes precedence. IMPORTANT SITES AND SERVICES SERVICES LOCATION PHONE WEB SITE Chapel Hill Transit Acessibility Resources & Service 450 Ridge Road Undergraduate Library https://onyen.unc.edu/ Graduate School - forms Graduate School - Handbook Health Sciences Library Columbia Street International Student & Scholar Services Fed Ex Global Education Center 301 Pittsboro Street UNC Funding Opportunities 200 Bynum Hall HPM Web Site NC Resident Status SASB North cy/ Registration SASB North Scholarships & Student Aid 300 Pettigrew My UNC Tuition Rates ees.pdf UNC One Card (ID) Daniels Student Stores Finance Division (Cashier s) SASB North (info) SASB North (pmt) (Note: credit card payments incur a 2.75% or minimum $0 non-refundable transaction fee)

5 IMPORTANT OFFICES HPM STUDENT SERVICES OFFICE The Student Services Office is an excellent source of important information at all points in your academic career. This office provides information on admission, curriculum requirements, and graduation. If you need an answer fast, can't find your advisor, or no one else seems to know the answer, your best bet is to look here. Hours are 8:00am 5:00pm. Services Provided Communication: The Student Services Office communicates important information to all students via , using the listserv. It is your responsibility to sign-up for the Master s Program listserv. Contact the Student Services Office for listserv instructions. Registration: All incoming students are automatically registered for their first semester by the HPM Student Services staff. Continuing students register for subsequent semesters online via MYUNC. General registration instructions and an online directory of classes are available at NOTE: If you register on or after the 1st day of class you will be charged a $20.00 late fee. Tuition and Fees: In accordance with state law, tuition and fees are assessed on a semester basis and are due prior to registration. Payment (estimated, based upon anticipated course load) visit website for payment options However, students who register during the early registration period have until the deadline indicated on the bill to pay tuition and fees or to request a Tuition and Fees Deferment (see bill). Non-payment by the due date will result in cancellation of registration. Recipients of financial aid, or individuals with service appointments who will have their tuition expenses paid or payroll deducted, must submit verification of aid/payment to the Student Accounts Office. UNC One Card: The UNC One Card is the official ID card for students, faculty, and staff. Your One Card is a multipurpose identification and online account card that provides access to certain facilities & events, and also serves as your UNC Library card. Mailboxes: Student mailboxes are located in alphabetical order in the hall outside suites 1102 and 1107 in McGavran-Greenberg Hall. Remember to check your mailbox regularly. The Graduate School: The Student Services Office and the Graduate School work closely together to guide graduate students as they work towards completion of their degree. We encourage all students to refer to the Graduate School Handbook (http://handbook.unc.edu). Our office is governed by Graduate School policies. If you have questions about such matters as transferring credits, taking courses at another university, changing your degree, and graduation requirements, please refer to the Graduate School Handbook and feel free to contact our HPM Student Services.

7 ACADEMIC INFORMATION Competencies. The Master s Program has developed a set of broad competencies that we address at multiple points during the program. These are listed below, with broad definitions. These competencies help guide the program s priorities as well as the design of individual courses. MHA and MSPH Program Competencies Department of Health Policy and Management University of North Carolina at Chapel Hill 1. Accountability DEFINITION: The ability to hold people accountable to standards of performance or ensure compliance using the power of one s position or force of personality appropriately and effectively, with the long-term good of the organization in mind. 2. Achievement Orientation DEFINITION: Articulates and works toward meeting and surpassing standards of excellence. The standard may be one s own past performance (striving for improvement); an objective measure (results orientation); outperforming others (competitiveness); challenging goals, or something that has not been done previously (innovation). 3. Analytical Thinking DEFINITION: The ability to understand a situation, issue, or problem by breaking it into smaller pieces or tracing its implications in a step-by-step way. It includes organizing the parts of a situation, issue, or problem systematically; making systematic comparisons of different features or aspects; setting priorities on a rational basis; and identifying time sequences, causal relationships, or if-then relationships. 4. Change Management DEFINITION: Ability to recognize the need for change, to determine what and how to change, and to effect, manage, and lead change. 5. Communication Skills DEFINITION: Communicates effectively orally and in writing with a wide range of people in varying settings. 6. Community and Public Health Orientation DEFINITION: The ability to identify and align one s professional priorities with the needs and values of the community in promotion of the public s health. 7. Financial Skills DEFINITION: Understands and communicates financial and accounting information, evaluates budgets, and makes sound long-term investment decisions. 8. Human Resource Management DEFINITION: The ability to implement staff development and other management practices that represent contemporary best practices, comply with legal and regulatory requirements, and optimize the performance of the workforce, including performance assessments, alternative compensation and benefit methods, and the alignment of human resource practices and processes to meet the strategic goals of the organization. 9. Information Seeking

8 DEFINITION: Displays curiosity and desire to know more about things, people, or issues, including the desire for knowledge and staying current with health, organizational, industry, and professional trends and developments. Presses for exact information, resolving discrepancies by asking a series of questions, and scanning for potential opportunities or information that may be of future use, as well as staying current and seeking best practices for adoption. 10. Information Technology DEFINITION: Sees the potential in and understands the use of administrative and clinical technology and decision-support tools in process and performance improvement. Actively sponsors their utilization and the continuous upgrading of information management capabilities. 11. Initiative DEFINITION: The ability to identify a problem, obstacle or opportunity and take action to address it proactively. 12. Innovative Thinking DEFINITION: The ability to apply complex concepts, develop creative solutions, or adapt previous solutions in new ways. 13. Interpersonal Awareness and Emotional Intelligence DEFINITION: Exhibits a high level of sensitivity to and awareness of the emotional needs of self and others. 14. Organizational Awareness DEFINITION: Ability to understand and learn the formal and informal decision-making structures and power relationships in an organization or industry (e.g., stakeholders, suppliers). This includes the ability to identify who the real decision-makers are and the individuals who can influence them, and to predict how new events will affect individuals and groups within the organization. 15. Performance Measurement DEFINITION: The ability to understand and use statistical and financial methods and metrics to set goals and measure clinical as well as organizational performance; commitment to and employment of evidence-based techniques. 16. Political Savvy DEFINITION: The skill to build ethically the critical mass of support necessary for an idea you care about. 17. Process Management and Organization Design DEFINITION: Ability to analyze and design or improve an organizational process, including incorporating the principles of quality management and customer satisfaction. 18. Professionalism DEFINITION: Demonstrates a high standard of ethics, sound professional practice skills, social accountability and community stewardship. 19. Project Management DEFINITION: The ability to plan, execute and oversee a multi-year, large-scale project involving significant resources, scope and impact.

9 20. Reputation Management DEFINITION: The process of tracking public reports of one s behavior and opinions and verifying that they are accurately portrayed. 21. Self-Confidence DEFINITION: The belief in one s decisions, opinions and capability to effectively accomplish a task or solve a problem, including in increasingly challenging circumstances. 22. Strategic Orientation DEFINITION: Ability to consider the business, demographic, ethno-cultural, political, and regulatory implications of decisions, and to develop strategies that continually improve the long-term success and viability of the organization. 23. Systems Thinking DEFINITION: The ability to recognize system level properties that result from dynamic interactions among human and social systems and how they affect the relationships among individuals, groups, organizations, communities, and environments 24. Talent Development DEFINITION Drives to build the breadth and depth of the group s human capability and professionalism, including supporting top-performing individuals and taking a personal interest in coaching, mentoring and support emerging leaders. 25. Team Dynamics DEFINITION: The ability to work in a collaborative manner in a team setting, effectively assuming roles of participant and leader where appropriate, and consistently contributing in a manner that increases team performance, growth, and learning.

10 DEGREE REQUIREMENTS Degree requirements correspond with School, Department, and for MHA and MSPH degrees, degree-specific requirements. All students must be registered as a full-time student in residence for at least two semesters. A student receiving a grade of "F" in any course or a receiving nine hours of "L" (low pass) becomes ineligible to continue. An ineligible student must apply for, and receive, reinstatement before continuing. Dual degree students who receive a grade of F in either program, or 9 hours of L in either program or in both programs combined (i.e., some of the 9 hours of L in one program and the rest in the other) are deemed academically ineligible in both programs, and must petition for reinstatement in both programs. An Application for Graduation submitted no later than the deadline established by the Graduate School for that semester in which the student expects to graduate. The Application for Graduation can be found on the Graduate School website All requirements for the degree must be met within 5 years from the date of matriculation. Additional information may be obtained from the Students Services Office and in the Graduate School Handbook. The following pages contain a summary of requirements for each of the three master s degree programs.

11 Master s of Science in Public Health Degree Requirements The Master s of Science in Public Health (MSPH) requires a total of 60 credits. Students must be in residence registered for at least two semesters. School Core Course Number Title Credits BIOS 600 Principles of Statistical Inference ENVR 600 Environmental Health EPID 600 Principles of Epidemiology HBHE 600 Social and Behavioral Sciences in Public Health Department Core HPM 601 Issues in Health Care 1.0 HPM 730 Leadership and Management of Health Care Organizations HPM 740 Introduction to Health Care Financial Management HPM 754 Health Care in the United States: Structure and Policy 4.0 HPM 760 or HPM 762 Healthcare Quality & Information Management Quality of Care HPM 715 (2) Health Economics for Policy and Administration HPM 710 Health Law HPM 770 Introduction to Operations Research for Healthcare Systems HPM 793 Internship ($450 fee) 2.0 MSPH Core HPM 472 Program Evaluation HPM 880 Math/Stata Module (optional) 1.0 HPM 771 or HPM 881 Study Design and Regression Analysis Linear Regression Models HPM 772 Methods for Health Policy Analysis and Technology Assessment HPM 789 Master s Paper Development 1.0 HPM 992 Master s Paper Elective Courses 9.0 HPM 701 *Professional Training I ($550 fee) n/a HPM 702 *Professional Training II ($500 fee) n/a HPM 703 *Professional Training III ($500 fee) n/a In lieu of School core courses, certain higher-level alternative courses may be taken. These courses are identified in: MSPH students are required to complete a 12-week practicum (HPM 793) during the summer between year 1 and year 2. The department requires payment of student fees to subsidize activities not supported by the university budget. For MSPH students, an internship fee of $450 is assessed, as well as professional training fees of $550 for HPM 701 and $500 each for two of the three semesters (HPM 702, and 703). Successful completion of HPM 789 and HPM 992 substitute for Graduate School Requirements for a comprehensive examination and thesis.

12 Master s of Healthcare Administration Degree Requirements The Master s of Healthcare Administration (MHA) requires a total of 60 credits. Students must be in residence registered for at least two semesters. School Core Course Number Title Credits HPM 470 Statistical Methods for Health Policy and Management HPM 611 Public Health Concepts in a Systems Context Department Core HPM 601 Issues in Health Care 1.0 HPM 710 Health Law HPM 715 (1) Health Economics for Policy and Administration HPM 730 Leadership and Management of Health Care Organizations HPM 740 Introduction to Health Care Financial Management HPM 754 Health Care in the United States: Structure and Policy 4.0 HPM 760 or HPM 762 Healthcare Quality & Information Management Quality of Care HPM 770 Introduction to Operations Research for Healthcare Systems HPM 793 *Internship ($450 fee) 2.0 MHA Core HPM 725 Healthcare Strategy and Marketing HPM 741 Management Accounting for Health Administrators 1.0 HPM 720 Management of Human Resources in Healthcare Organizations HPM 734 Approaches to Business Plan Development 1.0 HPM 735 Advanced Concepts and Applications in Health Policy and Administration Elective courses 18.0 HPM 701 *Professional Training I ($550 fee) n/a HPM 702 *Professional Training II ($500 fee) n/a HPM 703 *Professional Training III ($500 fee) n/a MHA students are required to complete a 12-week practicum (HPM 793) during the summer between year 1 and year 2. The department requires payment of student fees to subsidize activities not supported by the university budget. For MSPH students, an internship fee of $450 is assessed, as well as professional training fees of $550 for HPM 701 and $500 each for two of the three semesters (HPM 702, and 703). Successful completion of HPM 734 and HPM 735 substitute for Graduate School Requirements for a comprehensive examination and thesis.

13 Master s of Public Health Degree Requirements The Master s of Public Health (MPH) requires a total of 42 credits. Students must be in residence registered for at least two semesters. School Core Course Number Title Credits BIOS 600 or HPM 470 Principles of Statistical Inference Statistical Methods for Health Policy and Management ENVR 600 Environmental Health EPID 600 Principles of Epidemiology HBHE 600 Social and Behavioral Sciences in Public Health Department Core HPM 730 Leadership and Management of Health Care Organizations HPM 740 Introduction to Health Care Financial Management HPM 754 Health Care in the United States: Structure and Policy 4.0 HPM 789 Master s Paper Development 1.0 HPM 992 Master s Paper HPM 793 Internship ($450 fee) 1.0 Elective Courses 15.0 HPM 701 *Professional Training I ($550 fee) n/a In lieu of School core courses, certain higher-level alternative courses may be taken. These courses are identified in: MPH students are required to complete a 6-week practicum (HPM 793) during the summer after their first year in the program. The department requires payment of student fees to subsidize activities not supported by the university budget. For MPH students, an internship fee of $450 is assessed, as well as a professional training fee of $550 (HPM 701). Successful completion of HPM 789 and HPM 992 substitute for Graduate School Requirements for a comprehensive examination and thesis.

14 Comprehensive Examination and Master s Paper The Graduate School requires that graduate students successfully complete a comprehensive examination and master s paper, or approved alternative requirements. The Graduate School has approved the following to meet the comprehensive examination and master s paper requirements for master s degree students in the Department of Health Policy and Management. Master s of Science in Public Health (MSPH) and Master of Public Health (MPH) Comprehensive Examination: Successful writing and defense of a master s paper proposal is typically completed as part of HPM 789 during the fall semester of the student s second year in the program. The written proposal is presented orally to three faculty readers during fall semester or early in spring semester. Approval of the master s paper proposal constitutes passing the comprehensive examination. Master s Paper: Successful completion of a master s paper. A minimum of two readers must approve the paper. The paper is also publicly presented in the spring of the student s second year. Master s of Healthcare Administration (MHA) Comprehensive Examination: Successful completion and oral presentation of a business plan, currently done under the auspices of HPM 735, Advanced Concepts and Applications in Health Policy and Management. Master s Paper: Achieving a passing grade on three business cases, written under the auspices of HPM 735, Advanced Concepts and Applications in Health Policy and Management.

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