Privacy policy

At Decos we highly value your privacy. That’s why we handle your personal information with the utmost care. Personal information we collect, is carefully processed and secured. We are fully compliant with the laws and regulations relating to the protection of personal data, including the General Data Protection Regulation (GDPR).

Securing data

We utilize top-notch security procedures in order to prevent unauthorized access to this data. Our security procedures are continuously improved in line with our ISO 27001 certification.

Processing data

As part of our service provision, we collect and store certain personal information. This applies if you subscribe to our digital newsletter, request information through our website, or register for an event, conference or webinar. This involves data such as contact information, requested downloads and the type of event you registered for. We use this information to keep you informed about new products and services of Decos. Your information will not be shared with third parties. When filling out a form on our website, you are requested to provide us with the following information:

Full name
We’d like to get back to you about your question. That’s why we’d be glad to know your name.

Organization
If we know what company or organization you represent, we can get you in touch with the right colleague or partner. When working with us, you will get an account manager specialized in your field of work.

Email address
We need your email address so we can digitally send you the requested information.

Phone number
You have the choice to provide us with your phone number. If you want us to call you back, please leave your phone number.

Our website

You can visit our website anonymously. Decos does not collect names or other information relating to the identity of visitors to this website. Statistical information for improving our website (such as number of visitors, search behavior, popular topics and navigation style) is collected. To this end, we use the IP address of your computer. This is a number automatically assigned to your computer when you access the internet. We do not link these IP addresses to identifiable information. In case you want to know more about our solutions, and provide us with your personal information, this data is stored and used to give you the best possible service.

Customer Portal

Our online client portal is exclusively available to customers of Decos. To access this portal, you need to log in with your organization’s license number and password. In our portal you will find the unique information associated with your license. We can see which organization has logged in to the online portal, but not the name or function of the visitor.

Users of our solutions

For users of our apps Minute and Fixi we have an additional privacy policy in place. You can read this policy on the websites of Fixi and Minute.

Mailings: newsletter and releases

Through our newsletters, we keep you informed about new developments, products and services. If you have signed up for our newsletter, you will receive an email that asks you to confirm your subscription. This is in accordance with applicable laws and regulations. You can unsubscribe from our newsletter at any time by using the link at the bottom of each newsletter.

Besides our general newsletters, we offer several technical newsletters for application and system managers. These are used to inform you about our software updates and releases. Since it is of the utmost importance that application and system managers are kept up to date about the newest releases, we ourselves sign them up for this newsletter. In case you are the wrong recipient you can unsubscribe. It is necessary though that at least one person within your organization receives our technical newsletter.

Our databases

When the collaboration between you and Decos intensifies, more personal data will be stored. We collect customer data on ‘legal grounds’, so we can install our solutions and provide our services. Of interested parties we collect only contact information for ‘legitimate interest’, so we can make personalized offers and give the best possible service. Of course, you can always get insight in your personal data stored in our databases.

Social media

Our marketing department regularly posts updates on our social media outlets, including LinkedIn, Twitter and Facebook. Included in these posts may be photos and videos in which people are recognizable. When photos are taken or videos are shot, we always announce they will be used for marketing ends, and we ask for permission. If you find yourself in one or more of these photos or videos, and would rather not be in them, please let us know immediately. We will remove you from the post(s) in question.

Changes

Decos explicitly reserves the right to amend this privacy statement at any time. Every change will be compliant with the applicable laws and regulations relating to privacy.

Do you want to get insight in your personal information? Or would you like to change (or delete) personal information in our systems? Let us know by email: info@decos.com and we will help you out soon.