About this company

Story Design & Construction, Inc.

Call the general contractors of Story Design and Construction, Inc., of El Dorado Hills, California, where we specialize in custom home construction. We are a locally owned and operated construction company with more than 25 years of experience in the construction business. We offer computerized estimates and quality workmanship. Contact us today to get started on your construction job.

Feedback

What is this?

GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.

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Most helpful reviews & comments

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Review by Mike T.

Review by Elizabeth R.

Citrus Heights, CA, on Sep 29, 2018

All Scott Story seemed interested in was hurrying up and getting paid. When the work was not done properly the first time, he gave me a check to cover part of my deductible and to not say anything about it. When I tried to cash it, it bounced and cost me $12.00 in fees! When the workers came out a...

Review by Eugene A.

Union City, CA, on Mar 07, 2018

I would recommend Story Design & Construction, Inc. to anyone. It was professionally done, it was fine quality work, and Scott Story is a good person to communicate with. I would certainly give the highest recommendation for him and the company.

In this report, Story Design & Construction, Inc. has published a summary
of the customer feedback they've received since they joined GuildQuality in July 2016. In that time, 60 out of 98 customers (61%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2019.

Story Design & Construction, Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Story Design & Construction, Inc. customer, and if Story Design & Construction, Inc. completed work for you
after July of 2016 but you haven't yet received a survey,
please let us know.

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