Qantas has released the below information in
regard to flight cancellations and Schedule changes due to Volcanic ash from
the Iceland Volcano Eruption. Update Monday 19 April 2010

The full media release from Qantas can be
read below:

UPDATE: IMPACT TO QANTAS SERVICES – VOLCANIC
ASH IN EUROPE

SYDNEY, 19 April 2010: Qantas has made further changes to its
scheduled services on Tuesday 20 April and Wednesday 21 April due to the
continued closure of airspace in Europe.

All flights from Asia to Europe will be cancelled as follows:

Tuesday 20 April

QF5 Singapore to Frankfurt cancelled

QF9 Singapore to London Heathrow cancelled

QF31 Singapore to London Heathrow cancelled

Wednesday 21 April

QF1 Bangkok to London Heathrow cancelled

QF29 Hong Kong to London Heathrow cancelled

However services between Australia and Asian destinations will operate
as follows:

QF1 will operate Sydney to Bangkok as scheduled

QF31 will operate Sydney to Singapore as scheduled

QF9 will operate Melbourne to Singapore as scheduled

QF29 will operate Melbourne to Hong Kong as scheduled

On Wednesday 21 April, QF5 Sydney to Singapore will be cancelled,
however all passengers will be accommodated on the scheduled return QF31 Sydney
to Singapore service.

Qantas will continue to operate scheduled services between Asian
destinations and Australia as follows:

QF2 will operate Bangkok to Sydney as scheduled

QF6 will operate Singapore to Sydney as scheduled

QF30 will operate Hong Kong to Melbourne as scheduled

QF32 Singapore to Sydney has been cancelled however all passengers will
be accommodated on the scheduled QF6 Singapore to Sydney service.

Qantas inbound services from London Heathrow and Frankfurt will be
cancelled as follows:

Tuesday 20 April

QF32 London to Singapore cancelled

QF30 London to Hong Kong cancelled

QF10 London to Singapore cancelled

QF2 London to Bangkok cancelled

QF6 Frankfurt to Singapore cancelled

Wednesday 21 April

QF32 London Heathrow to Singapore cancelled

QF6 Frankfurt to Singapore cancelled

Customers booked on affected flights are advised not to proceed to the
airport.

Customers due to travel on cancelled services will be transferred to
next available scheduled services or offered a refund. Next available services
to Europe are not known at this time and cannot be confirmed until official
notification from European authorities on when flights can resume.

Customers in Singapore, Hong Kong and Bangkok who have revised their
travel plans to Europe and wish to return to Australia will be booked on the
next available return services at no cost.

Qantas will be doing everything to meet passenger needs once flights
into Europe are able to resume however access to UK and European airports will
be difficult due to the backlog of flights from around the world.

This situation would be likely to continue for some days.

Passengers are advised
to check qantas.com for the latest information.