I see two overall points in this whole thread: 1) there's more to it than meets the eye and getting docs out timely can be complicated - just like everything else, and 2) some title company folks manage to get it done anyway!

I suspect it's some combination of having good operational systems, well organized, professional clients, well organized, professional staff in house - and enough people to handle the amount of work. The latter is perhaps the most difficult, since, as we all know, there's extra incentive to get deals closed at EOM, so volume often comes in waves. Bottom line? Things are rarely as easy as they seem.