We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly. We support the following browsers:
Windows:Internet Explorer,
Mozilla Firefox,
Google Chrome.
Mac:Safari.

New!Find and book your ideal hotel on TripAdvisor — and get the lowest prices

As Hyatt's go this one is just below expectations. The room was fantastic and the free breakfast was fine, however the small things were just not quite up with the competition.I would return though if visiting this location again.

We stayed here for one night while in town for a party. This hotel shows signs of age, but it is well taken care of. Check in was easy. The staff was great. We had a nice suite but it was very compact. This is o.k. for one night, but anything longer would be harder to deal with. The hotel...

No microwave. I I am a bath person, but no bathtub - cramped shower only. I took my shower and wanted to heat up my supper while I dried my hair. No microwave in the room. I had to change out of my pajamas, ride down the elevator, find the one microwave for all the guests in the place, hang...

My daughter and I were in over thanksgiving for a field hockey tournament. The hotel can clean and comfortable. Just wished there was more within walking distance for meals. We both enjoyed or stay away even though we were away from family over thanksgiving.

I commend the staff on their friendliness in greeting our arrival as well as during our stay, however, we were placed near the elevator and we had payed extra (for an upper floor). The guests were extremely noisy and our room seemed cramped with three people (we had a king with a gold out bed) The bathroom was clean and...

More

Report

Helpful?

Thank Hu20

Management response:

Thank you for choosing to stay with us at the Hyatt Place Richmond/Arboretum. We are sorry to hear your room was in a poor location, however, we are so pleased to hear you enjoyed our amenities. We would love for you to come back to stay with us. Thank you again for choosing Hyatt Place!
Enjoy the rest of your...

Large semi-divided room and nice free breakfast. Enjoyed our visit for family thanksgiving. Quick check in and checkout. Clean room and breakfast area.
TV reception was not very good on most channels.

More

Report

Helpful?

Thank herseyf

Management response:

Thank you for choosing to stay with us at the Hyatt Place Richmond/Arboretum. We are so pleased to hear you enjoyed our amenities. We are working on getting our media corrected for your next stay. We would love for you to come back to stay with us. Thank you again for choosing Hyatt Place!
Enjoy the rest of your Holidays!...

Other than checking in our stay was very nice. I had reserved 3 rooms with double queen beds. When we arrived we were told that those rooms were not available and that we could have rooms with a single king bed. This was not acceptable to us. We were traveling with families and needed the two beds in at least...

More

Report

Helpful?

Thank Amy B

Management response:

Thank you for choosing to stay with us at the Hyatt Place Richmond/Arboretum. We would like to formally apologize for not being able to accommodate the rooms you had reserved for your stay. However, we are glad that we were able to make you comfortable during your stay. Unfortunately, this was an inventory issue. This is an issue that is...

We stayed here for three nights. When we walked into our room, my husband thought we must have gotten the wrong one because it was so nice! The room is very large, with a kitchenette, seating area with large comfy sofa, swiveling large tv, huge bed and large bathroom area. And all for under $100 a night when I booked...

More

Report

Helpful?

Thank CMTravelers

Management response:

Thank you for chosing to stay with us at the Hyatt Place Richmond/Arboretum. Although we are not directly in the city, we are convient to many shops and restaurants. We are so pleased that you enjoyed your stay with us! We hope that you choose to stay with us again! Thank you again for choosing Hyatt Place!
Enjoy the rest...

TripAdvisor is proud to partner with Hotels.com, Booking.com, Hyatt Hotels Corporation, Priceline, Odigeo, Cancelon and Travelocity so you can book your Hyatt Place Richmond / Arboretum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:

Hyatt Place Richmond / Arboretum Hotel Richmond

Hyatt Richmond

Richmond Hyatt

Hotel Style:

#23 Family Hotel in Richmond

#24 Business Hotel in Richmond

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

* TripAdvisor LLC is not a booking agent and does not charge any service fees to users of our site... (more)

We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly. We support the following browsers:
Windows:Internet Explorer,
Mozilla Firefox,
Google Chrome.
Mac:Safari.

TripAdvisor LLC is not responsible for content on external web sites. Taxes, fees not included for deals content.

PriceFinder is your ultimate hotel booking tool, checking hundreds of sites to help you find the lowest prices.

Welcome back!

Prices may have changed while you were gone. Please refresh the page to see the latest prices for Hyatt Place Richmond / Arboretum.