Indra-CMMI5

Organization Name: （组织名称）

Organizational Unit: （组织单位）

Maturity Level: （成熟度）

Lead Appraiser: （主任评估师）

Sponsor: （发起人）

Appraisal End Date: （评估结束日期）

Sampling Summary：
（抽样汇总）

Sampling Factors:

Location (Not Relevant: The delivery model is the same for all locations; moreover the OU is a “pilot Project” within INDRA to speed-up high maturity practices deployment. All the services within this OU must have the same level of institutionalization of the delivery model adoption)Customer (Not Relevant: Same model applied indipendently from the customer)Size (Not Relevant: Small model adaptations not significant to be considered as a key factor)Organizational Structure (Not Relevant: Just one unit involved)Type of Work: There are two types of Works: the one with a significant involvement od engineering activities (Development) and the one involving small requests of work (corrective maintenance and user support) Depending on the type of work the the service model applied can be different. Moreover, development activities DEV is the reference model and for corrective maintenance and support SVC is the reference model

Sampling Factor Values:

DEV+SVC Services (Type of Work): Services that offer both development, maintenance and support types of servicesOnly SVC (Type of Work): Services that provides only the maintenance and support type of services

Subgroups:

DEV+SVC: Services in which there are two types of requests of work: those asking for a significant part of development activities: design, coding, testing… and those related to quick corrective maintenance and user support
101 People, 5 Basic Units
– DEV+SVC ServicesSVC-ONLY: Requests of work that imply quick corrections in the code or user support
506 People, 1 Basic Units
– Only SVC