Suncorp Deploys Guidewire ClaimCenter

Suncorp Deploys Guidewire
ClaimCenter

Suncorp, the second largest general
insurance company in Australia, and Guidewire Software (R),
a leading global provider of solutions to general insurers,
today announced that Suncorp has successfully deployed
Guidewire ClaimCenter (R) as its new system for home
insurance claims.

Following a number of mergers and
acquisitions, Suncorp had multiple claims systems. The
company is consolidating its systems with Guidewire
ClaimCenter, a single web-based system. ClaimCenter is the
technology foundation for Suncorp's claims business
transformation and is enabling enhanced service for
policyholders, agents, and service network partners; lowered
claims expenses; improved claims handling processes; and
more effective communication with Suncorp's network of
repair specialists.

* Automatically and
consistently assign claims to the appropriate adjuster based
on complexity;

* Streamline and reduce IT maintenance
efforts by moving to a single technology; and

* Reduce
training times as a result of ClaimCenter's ease-of-use.

"Our Guidewire implementation project was a smooth one -
it came in on time and on budget," said Mr. How.
Guidewire ClaimCenter is a leading end-to-end claims
system for general and workers' compensation insurance.
ClaimCenter's flexible business rules enable claims
organizations to optimize and monitor the claim process.
Claims executives can define, enforce, and continually
refine their preferred claim handling practices. In
addition, a modern technology architecture, providing 100%
web client, and web services interface enable lower total
cost of ownership in any environment.

"We have been
impressed with Suncorp's adoption of ClaimCenter," said Ian
Tavener, vice president, International Operations, Guidewire
Software. "This very successful project team included just
four Guidewire consultants and the ClaimCenter roll-out to
additional lines of business is being done almost entirely
by Suncorp. Suncorp's 'Guidewire Centre of Excellence' is
proving our vision to empower insurers through a flexible,
modern technology insurance application."

About
Suncorp

Suncorp is a top 20 Australian company,
and the country's second largest insurer, and sixth largest
bank. Suncorp is capitalised at around $18 billion with
operations in every Australian state and a significant
presence in New Zealand. Suncorp employs more than 16,000
people, and services more than 8 million customers. For more
information, please visit www.suncorp.com.au.

About Guidewire Software

Guidewire
Software is a leading global provider of technology
solutions to property and casualty and workers' compensation
insurers. Guidewire delivers proven software to run core
insurance operations, including billing, underwriting,
policy, and claim management. The Guidewire Insurance
Suite™ consists of Guidewire ClaimCenter (R), Guidewire
PolicyCenter (R), and Guidewire BillingCenter™, which
provide a modern, web-based platform for all lines of
business. Guidewire is headquartered in San Mateo,
California, USA, with offices in London, Munich, Paris,
Sydney, and Toronto. For more information, please visit
www.guidewire.com.

NOTE: Guidewire, Guidewire Software,
Guidewire ClaimCenter, Guidewire PolicyCenter, and the
Guidewire logo, are registered trademarks; Guidewire
Insurance Suite, and Guidewire BillingCenter are trademarks
of Guidewire Software, Inc. All other products are the
trademarks of their respective companies.

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