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Mongolia vuosiraportti 2011_final _id 776_

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ANNUAL REPORT FOR NGO DEVELOPMENTCO-OPERATION PROJECTYEAR 2011 PROJECT CODE 753007011. Hankkeen perustiedot1. Basic information on the Project1.1 Name of Organisation registered in FinlandSuomen ylioppilaskuntien liitto SYL ry1.2 Name of Organisation in EnglishThe National Union of University Students in Finland (SYL)1.3 Name of Project in FinnishKiertävät kirjastot ja koulutuskeskukset1.4 Name of Project in EnglishTravelling libraries – Training Centres (TL-TC)1.5 Name of Project in other relevant language1.6 Location of Project (country, province, village/community)Mongolia: Tov, Arkhangai and Dornod provinces.1.7 Name of co-operation PartnerInformation, Education & Communication Centre IEC1.8 Planned initiation and termination dates of the Project1st of January 2010 – 31st of December 20111.9 Summary of the core idea of the Project and the key results and impacts achieved (see Project plan, 1.11.)The rural population in Mongolia has very limited access to information and trainings that couldimprove their livelihoods. The objective of this project was to improve the access of the rural people in Page 1/23

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Tov, Arkhangai and Dornod provinces to information services and civic education, vocational trainingand small business courses through improving Travelling Libraries-Training Centres (TL-TCs). ¨The project implementation consisted of three parts: Expanded and improved Travelling Libraries’services; Expanded and improved Training Centres, and IEC´s capacity and self-financing possibilitieshave increased. With SYL support all three parts expanded: 1. through purchasing of the new books, manuals, magazines; 2. through increasing number of readers; 3. through trainings on small business, vocational skills and civic education; 4. through purchasing manuals, handouts, trainings presentations on small business, vocational skills and civic education; 5. by the continuation of services, programs established 2 years ago (local networks against violence, NGOs networks, etc); 6. by organizing different events, actions for attracting people to TL-TVs, encouraging people to take stands to activities, to run businesses; 7. through co-operation with the governmental and non-governmental organizations; 8. through co-operation with other donors; 9. by increasing skills of staffs as librarians, trainers, networker 10. through the closer co-operation with local administrations; 11. through the closer co-operation with other CSOs; 12. through receiving orders for books, trainings from the side citizens, local administrations, NGOs; 13. through the better marketing among population, donor and partner organizations.The key results in 2010 and 2011 are:Readers:2010: 19065 (33% male, 67.0% female; 30.9% children, 61.0% people of middle age, 8.1% oldpeople).2011: 17623 (31.6% male, 68.4% female; 39.9% children, 48.1% people of middle age, 12.0% oldpeople)Soums visited: 2010: 29; 2011: 29.Books, materials borrowed: 2010: 15905; 2011: 14852.Trainings: In 2010 158 and 2011 153 trainings on vocational training, business and civic education.Number of participants: 2010: 4469 (1147 males/3322 females). 2011: 5186 (1169 males/4217females). Page 2/23

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1.10 Financing summaryYear 2011 EurosProject support not used in the previous year 34,46(incl. not withdrawn + withdrawn unused funds)Support approved for the reporting year 56575Total Project support available for the reporting year 56609,46Total Project support used during the reporting year 56251,22Funds not used, transferred to be used and reported in the following year 358,24(incl. not withdrawn + withdrawn unused funds)1.11 Other financing of the Project during the reporting year, if any. Please state here the amount and source of this financing. 1. Donation (books, toys, stationary, children’s bags) from Switzerland (c 5000 Euros). 2. Training “Mass media and Female candidates” in Erdenet and Zamiin-Ud (Dornogovi aimag) from The Swiss Development Agency (1,200,000 tugrics) 3. Future without AIDS” (TL-TC (Dornod) and LEOS (Dornod), 10,668,000 tugrics) from Natinal Foundation against AIDS. 4. “Women’s leadership” (TL-TC (Dornod) and LEOS (Dornod), 3,023,000 tugrics)2. Co-operation Partner and co-operation procedure2.1 How did the co-operation Partner participate in the implementation of the Project? (e.g. Did they provide labour, economic resources, other assets?)IEC´s employees implemented all project activities. Their main activities were to carry out summertravel with gers, to advertise and organize events and trainings. They also took care of the bookexchange. They kept records of the users of library services and collected feedback from participantsof the trainings.2.2 Were there other parties involved in the co-operation (e.g. Finnish, local or international organisations or officials)? Please describe their role and involvement in the Project.There were several other partners involved in the cooperation.Local governments and citizens´ representatives help spreading information on TL-TCs and someevents, seminars and workshops have been organized together with the local governmentTL-TCs exchange books and other reading materials with Departments for Education and Culture,public libraries, schools, Vocational centers, colleges, Gurvantamir University (Arkhangai) and withsoums. Page 3/23

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Co-operation with library of the Cultural centre, library of the Culture and Education office, libraries ofschools, public libraries on book exchange.TL-TCs organized most of its activities (trainings, discussions, forums, competitions, bringing books tosoums, books exchanges etc) together with following actors and organizations: Aimags, soums governors administrations and press offices of Arkhangai and Tuv aimags administrations Citizen’s Representatives Assemblies of Arkhangai, Tuv aimags, Erdenebulgan (Arkhangai aimag’s center) soum, Zuunmod (Tuv aimag’s centre) soum, Choibalsan city and other soums. Schools libraries, public libraries, libraries for children, kindergardens (book exchange, co- organizators, TL-TCs use the school rooms for events) NGOs (beneficiaries, partners) Labour and Social care departments in Arkhangai, Tuv, Dornod aimags (sometimes support with materilas for training and honorar for traners) Health departments of aimags Medical centres of aimags (information exchange, co-organizators) Centres for Vocational training and production in aimags (beneficiaries – receivers books and other materilas, in Dornod and Tuv aimags TL-TCs organized quizzes, discussions among students, in Dornod some of our orphan children and young women from the vulnerable group study at the school) Arkhangai’s Gurvantamir college (gave to TL-TC the second room from the last year free of charge) Tuv aimag’s 5th school (gave to TL-TC the second room from the last year free of charge) -Citizens sponsored books, old magazins, newspapers. Local TV station in Zuunmod (partner) Kherlen soum’s private TV (Dornod) (partner) Business incubator in Arkhangai and Dornod (co-organizators of training on business). Trade union in Tuv aimag (partner) Men’s Accociation of Tuv aimag (partner) MercyCorp (supporter) Save the children (book exchange) Sport committee of Tuv aimag (partner giving the office room free of charge and rooms for our events) Children organizations in Tuv aimag (partner) Page 4/23

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Union of senior teachers (partner) Union of senior citizens (partner) National Centre against violence (partner and supporter) World Vision (book exchange, providing food for Shelter house in Tuv aimag, is which our second librarian works volunterarely as social worker, supporter) National Foundation against AIDS (supporter) The shops, hairdressers salons, sellers on markets took permanently our books and newspapers (beneficiaries and partners exposing our materials to the clients). Social workers (partners, co-organizators)3. Sustainability of the Project3.1 How did predictable or unprecedented external factors affect the implementation of the Project? (economic, social, environmental or cultural factors)The implementation of the project was realized mostly as planned in the original project plan. Still,there were some unexpected factors during the year.- Sending books and materials did not work fluently and the only way to get it done was with the help ofclose colleagues and friends.- The price rise of petroleum. This affected petrol rates, but it also has influenced to prices of manyother products, such as food, stationary, books, postage, services and so on. To compare to thebeginning of the project price of petroleum has increased about 48 percents.3.2 How has the local government, local organisation or the beneficiaries themselves taken responsibility for the economic sustainability and continuation of the Project?IEC and TL-TCs have cooperated with local government and the cooperation has been successful butthe local government does not have a possibility to take the responsibility on TL-TC from IEC. Thelocal government has supported the project in the shape of services. For example, they have helpedwith marketing TL-TCs’ activities, provided rooms for library service and training and sometimes gave asmall amount of petroleum and some permissions. Local administrations were also involved in bookcirculation to soums and within soums, with transportation to settlement of gers and with transportationto herder’s communities, providing electricity access, etc. In Dornod and Arkhangai Aimag’s Assemliesof Citizens representatives Khurals also has given their decisions and minutes of the meetings to TL-TCs to expose those to the public. Those documents have been very important because for mostpeople it is impossible to reach these documents and monitor the local budget. Page 5/23

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Beneficiaries have helped in marketing the arriving TL-TCs and trainings. In addition beneficiaries havebeen helping with the project, for example repairing the books. But for the nature of the project, it’sdifficult for beneficiaries to take responsibility for whole project.IEC and SYL have now a new project which focuses on community groups trainings. This is a separateproject from this, previous, project. During last years IEC found that it is important to move on fromlibraries to trainings of people. Even if the project focus changed, IEC is able to continue libraryservices in Arkhangai since one of the project areas of the current project is Arkhangai. Currentlylibraries are still working in all three aimag centers and IEC is looking for financing for TL-TC to work asefficiently as during SYL funding.4. Beneficiaries4.1 Who were the direct beneficiaries of the Project, and how many were there?Library users in Aimag Centres (the amount of users in 2010 in parentheses) • Zuunmod (Tuv): 3652 (4032) • Choibalsan (Dornod): 2211 (2407) • Tsetserleg (Arkhangai): 1151 (2528)In total there were 7014 (8967) library users in Aimag Centres. Compared to the year 2010, thedecrease is approximately 22 % and compared to the year 2009 (9 745) the decrease is even more,approximately 28 %. The main reason affected the decrease of library users in Aimag Centers is thatIEC put more emphasis to the trainings during the year 2011. IEC paid more attention and efforts tospreading information and knowledge, to the organization of trainings and consultations and tosupporting livelihood of rural people.Users of Travelling Library (the amount of users in 2010 in parentheses) • Tuv: 4200 (4178) • Dornod: 2861 (3011) • Arkhangai: 3548 (2909)In total there were 10 609 (10 098) travelling library users. Compared to the year 2010 the increase isapproximately 5 %, and compared to the year 2009 the increase is approximately 14,5 %.Participants in trainings (gender division, male/female, and the amount of users in 2010 inparentheses) • Tuv: 1096 (93/1003)(1109) • Dornod: 2955 (790/2165) (1271) • Arkhangai: 1135 (286/1049) (2089)In total there were 5186 (4 469) participants in trainings, which makes the increase from year 2010about 16 %. In the project plan one of the objectives was that more than 60 % of beneficiaries intrainings would be women. During the year 2011 81 % of beneficiaries were women, which makes theincrease from year 2010 about 28 %.In 2011 there were in total 22 809 (23 413) direct beneficiries (17 623 from libraries, 5186 fromtrainings). Page 6/23

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4.2 Who were the indirect beneficiaries of the Project? • The families of the library users and trainees • Information, Education and Communication Centre IEC • People employed by the project and their families • Local and state level governments • Soum libraries, school librariesIf the project support granted was less than 20.000 €, please answer the following question:4.3 How did the beneficiaries participate in the Project?If the project support granted was 20.000 € or more, please answer the following question:4.4 Please specify the way in which each group of beneficiaries participated in the Project.Library users in Aimag Centres and in the Travelling LibraryLibrary users, both in Aimag Centers and in the Travelling Library, were mainly just readers. However,some of them have helped with advertising library services with good results. There have beenannouncements of new books and library services in the daily newspapers. Since the increase ofmarketing more bookings for certain books have been made in advance. In addition, library users havegiven feedback of the library services quality and relevance. IEC has client’s books in libraries wherebeneficiaries have written their comments and opinions concerning the services.Participants in trainingsSince the project started, trainings have become more and more popular. Beneficiaries feel that theirliving conditions have been improved after receiving information and learning new skills. Participants oftrainings have started to use their newly learned skills for their own benefit, some of them with greatsuccess. For instance, one women group, Soeilj, participated in Misheel Expo in Ulaanbatar. In thisannual national-wide trade fair they got opportunity to show their new skills. They won a prize and alsofound new partners for their small marmalade businesses.Participants have also given lot of feedback, which helps the project to improve the concept andmethods of the training activities. For example, due the request of people more trainings on vocationalskills and businesses were arranged again in Tuv and Arkhangai aimags.The families of the library users and traineesThe families of the library users and trainees did not participate directly in the project activities.Sometimes they gave feedback concerning reorganisation of some training or to give prescriptions formore products. The citizens were also ordering training on establishing the community groups. Page 7/23

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Information, Education and Communication Center, IECIEC organized all activities planned and communicated with TL-TCs. It also managed, coordinated andmonitored the project. IEC reacted to the feedbacks of the project and connected all the parties witheach other and communicated with local governments and departments.IEC also developed training materials, made manuals and information newsletter, purchased newbooks and training materials and developed the curricula of trainings. Besides, IEC marketed theiraction and project by using TV, newspapers, radio and different events. In addition, IEC did fundraisingand tried to find new donors and partners and also took responsibility for accounting and monitoring ofactivities and finances.People employed by the project and their familiesStaff members worked actively according the project plan, for instance they organized lot of trainings.The family members of staff also helped with marketing and organizing activities.Local and state level governmentsLocal and state level governments have understood the benefits of increased knowledge level and newskills acquired by the project beneficiaries. Unfortunately local administrations were still not able to helpTL-TCs financially, but they have paid attention to introducing TL-TCs’ schedules, activities and eventsto beneficiaries. IEC aims to maintain good relationship with local administrations to get thecooperation functional and get them know about TL-TCs. The cooperation with the governors ofaimags and chairpersons of the Citizens Repreentatives Assembly is based on contracts. At times local and state level governments have also offered supports such as petroleum, electricity,wood for heating and cooking, space for training and advertising etc. Besides, local officials and IEC’sstaff were organizing concrete actions together. For example, they organized trade fair “Arkhangai-Cooperation-2011” and some children’s activities. They also propagated the legal acts together on theBaghs Day. After working together, officials have had more interests to organize some events, actions,trainings, discussions and workshops together with TL-TCs. Reason for this development werecreativeness, flexibility, experience and ability to cooperate with IEC’s staff.Soum libraries, school librariesIEC has supported the local governments on building functional book exchange network (Library ofEducation, Culture office by Aimag governor’s administration, school libraries, aimag’s public library,aimag’s children library). Permanent book exchange now happens through boxes with soums’schooland public libraries and also in culture centers of soums. Project object Page 8/23

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5. Project objective, implementation and monitoringOBJECTIVE5.1 Has the objective(s) of the Project remained the same as in the original Project plan? If they have changed, please describe how.The objectives remained the same as in the original Project plan.IMPLEMENTATION5.2 Have the objectives of the Project been implemented by the activities as mentioned in the Action Plan? If the activities are different from the original plan, please state the reason for the change and the nature of the current plan of action. Has the Project proceeded according to the original timetable?All the project activities were implemented almost as planned.TL-TCs worked at the aimags centres from autumn till summer, serving with libraries and organizingtrainings, discussions and different kinds of activities such as competitions and quizzes (to attractclients).During the summer, TL-TCs visited soums moving from one nomadic community to another, servingthem with the travelling libraries and organizing trainings, as planned.IEC bought more books, issued learning materials, mostly on small business and vocational training,and continued issuing IEC’s monthly newsletter.The staff of the TL-TCs in Arkhangai and Tuv visited the TL-TC in Dornod to share experiences andresults. All the staff attended a seven-day workshop organized at the IEC central office in UlaanBaatar.See training schedule and description of library action in aimags attached.If the project support granted was less than 20.000 €, please answer the following question:5.3 Please estimate how and how successfully the objectives of the Project have been achieved from the beginning of the Project and during the reporting year.There is a wider analysis of the results of the project in chapter 5.4. Here are some other results notincluded in the chapter 5.4.1. Changes in knowledge - As a result of the trainings that TL-TCs have held, there are more andmore changes in thinking compared to the beginning of the SYL project. The attitude of people toinformation and books is changing permanently. The number of those who are really interested in ourservices has increased. More and more people ask us to purchase books on certain subjects and toorganize trainings on other subjects. Page 9/23

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2. Changes in behavior - Having participated in different trainings, credit insurance programs andadvocacy events, people begin to listen to the opinions of other people, to motivate other people, to bemore patient and see advantages and more positive possibilities. As a result of attending the trainings,many young people now look for information actively and are interested in attending trainings todevelop themselves, to have knowledge and skills. Some now have chances to communicate in placesother than pubs, play stations or the streets.3. Changes in participatory level - As a result of trainings, IEC has seen how people are becomingless egoistic and more interested in community development, interested in the problems of the areawhere they live. The best examples of this are the Local networks against violence in Dornod andTuv aimags and the NGO networks in Arkhangai and Dornod aimags, which IEC has helped to create,as well as fund raising on International Women’s day for the sick women organized by Arkhangaiaimag’s women and writing support letters to women in prison who have been judged wrongly. All ofthese were the initiative of the IEC and TL-TCs, but were of course organized together with others.4.Changes in the status of IEC - After the SYL project, local NGOs respect IEC because of theirsustainability, different activities, dedication, communication skills and creativeness. This is the reasonwhy the local CSOs long to work with TL-TCs and IEC and see them as a model for their activities. IECstaff became great networkers and closer co-operation with governmental institutions and localadministrations was established during the project. IEC staff was initiator of the NGO-networks in allthree aimags and widened co-operation between the governmental and non-governmental institutions.TL-TC (Arkhangai) works closely with a group of trainers and was one of the initiators of this network,but on the other hand the NGO-network in Tuv aimag is not functioning. Arkhangai aimag’sadministration even asked TL-TC to organize an annual trade fair, monitor the workload, structure ofofficials, to survey the state program “Lunch for pupils” at state schools etc. TL-TC (Dornod) managedto reach the exposing of orders and decisions of the local administration to the public at the TL-TC andto have these documents open to the public is a rare exception in Mongolia.5. As a result of attending IEC trainings, 109 participants on small business and vocational trainingshave now received small loans from banks to start building a business.6. For civic education trainings, the results are based on tests, questionnaires and interviews andthe following results have been noted:- change of thinking about leadership (especially women’s leadership), freedoms, rights, types ofviolence (mental and physical)- increasing knowledge of developing of proposals- understanding others and co-operation, for example parental duties and responsibilities- understanding the risks of alcoholism and smoking- understanding sexual minorities, different food customs, etc- understanding of the common, local needs Page 10/23

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If the project support granted was 20.000 € or more, please answer the following question:5.4 Please describe the results that have been achieved since the beginning of the Project and during the reporting year.Expanded and improved Travelling Libraries’ services provide knowledge and informationRESULT 1 Better resourced librariesDuring the project IEC has been able to buy more books and libraries are better resourced. More thanthis, IEC has created an information network. Through the network aimag and soum libraries as well asschool libraries are able to exhange books and other materials. This network is working in all threeproject areas.RESULT 2 TL-TCs will be reached by more beneficiariesThe overall number of library users decreased slightly from the previous year (from 19 065 to 17 623).Looking at aimag center and travelling library level, the number of users of traveling library increasedapproximately 5 % (from 10 098 to 10 609) and number of library users in aimag libraries decreased.In total there were 5186 participants in trainings, which make the increase from year 2010 about 16 %.RESULT 3 Women, children and senior citizens participate in special reading anddiscussion hoursThere were organized some special reading and discussion hours for women and children. For womenthere were 18 reading and discussion hours about topic such as gender equality, domestic violenceand human trafficking. For children there were 45 meetings with topic such as tales, comics,geography and children’s rights.There were organized some special reading and discussion hours for women, children and seniorcitizens. The discussion hours for senior citizens were not organized as planned. Women’s discussionhours were for example about in Tuv aimag women met with two writers and talked about their books.The discussion hours for children were organized mainly in the cooperation with schools. For examplethey read books and after that made pictures about heroes and discussed about behavior of heroes.The special reading and discussions hours for senior citizens were organized 23 times on humansecurity, human trafficking, special hours on certain books, the positive methods of growing children,social care and health and how to live longer and stay healthy.Expanded and improved Training Centres provide skills, small business and civic educationtrainingRESULT 1 Learning material is producedNo training material was produced, as IEC had enough materials produced during 2007-2009.RESULT 2 The trainings are organized more systematicallyThis result has been achieved. Before IEC organize trainings only when people requested. Now theTL-TC organize trainings according to plan made beforehand.RESULT 3 Trained people are satisfied with the trainings Page 11/23

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IEC has received very positive feedback on the trainings and appreciated the information provided.According to the evaluation made in August 2011, 91,5% of the participants in the trainings have givenan excellent grade to the trainings based on teacher’s skills, abilities, training material and trainingenvironment. In general, it seems people learned knew skills and about new issues in the trainings andthey have been able to use new skills. IEC also noticed changes in behaviour, as people learn to bemore positive and people-centred in their businesses and other activities. There are some feedbackabout trainings attached.RESULT 4 Children´s capacity for community action is improved by establishing newchildren groups and activating existing onesIEC has organized activities in order to improve children’s capacity for community action. For exampleon IEC organized in 27 soums in Tyv aimag a competition on “Children rights and violence”. On theChildran Day the TL-TC organizes the annual competition “Who does think faster?”RESULT 5 50 trainings are organized in each aimagThere were organized 153 trainings in three aimags. (In 2010 158 trainings)RESULT 6 At least 60 % of the people participating are womenDuring the year 2011 81 % of beneficiaries were women, which makes the increase from year 2010about 28 %.RESULT 7 TCs´ trainings will become more known, especially among womenIEC has been marketing its activities actively. This has done for example via local administration, localevents, TV, employees and people participated in IEC’s educations. IEC is well known in aimags andamong people.IEC´s capacity and self-financing possibilities have increasedRESULT 1 The staff is more qualified for working as trainersThe staff of IEC has participated in the trainings in both project years and they have had trainings forall of them at the same time. During the project, the capacity of TL-TC units has also increased: TheTL-TCs started to develop small projects by their own, with consultation and information from the IEC.TL-TCs staff started to raise (very) small funds. TL-TCs started to co-operate in developing thelearning materials and presentations. IEC staff was also establishing networks of NGOs inaimags. Local NGOs respect the IEC because as it has been running a lot of activities for a long time,and also for its dedication, creativeness and communication skills. IEC works both as a model and as asort of protector of the local NGOs.RESULT 2 The board works more efficientlyThis is the result which is not met as planned. The board have regularly reunions and they attend themexpressing their opinions. Still, the board is not working as efficiently as it could.RESULT 3 The project has been evaluated and based on the evaluation a plan forincreasing IEC´s self-sufficiency is madeThe evaluation of the project was done during 2011 by two KENKKU member of SYL. The evaluationcan be found attached to this report. Page 12/23

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IEC would like to be first social enterprise in Mongolia and in this way would be economicallysustainable. During the year 2001 and during the new project planning process there were discussionsto take the social enterprise as a part of the new project. It was decided together with SYL and IECrepresentatives that IEC needs more information about enterprise before including it into the projectactivities. Also the possibility of SYL to finance a bigger project was limited. That’s why there is a planto apply funding for social enterprise in the future and a more detailed plan for the future will be done atthe same time with the plans about the social enterprise.If the project support granted was less than 20.000 €, please answer the following question:5.5 How did the separation of responsibilities in the implementation of the Project work?If the project support granted was 20.000 € or more, please answer the question:5.6 Describe the implementation and monitoring procedure of the Project and the responsibility of each party therein. Board Monitoring committee Manager IEC Assistant/Accountant Manager, Tov Manager, Arkhangai Manager, Dornod Librarian/trainer Librarian/trainer Librarian/trainer trainersIEC’s Board was responsible for implementation of the Project by making decisions on plans,familiarizing with TL-TCs reports and feedbacks.Monitoring committee was responsible for monitoring the implementation of the project. Monitoringcommittee monitored activities and finances two times during the reporting year and attended twoBoard meetings.Three of the staff members at the central office ( IEC manager, accountant and assistance) areresponsible for making plans, correction, connection, marketing, receiving report, feedbacks,developing agenda, training materials, manuals, financial transactions, preparing narrative andfinancial reports, calling the Board meetings and raising funds.SYL monitored the project with communication to IEC and a monitoring trip realized in August 2011. Page 13/23

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MONITORING5.7 How did the responsible persons in the Finnish organisation follow the implementation of the Project and the use of financial resources? How did they participate in the implementation themselves?SYL´s development cooperaration coordinator Johanna Ursin-Escobar and KENKKU(Kehitysyhteistyöasiain neuvottelukunta, advisory board for development cooperation in SYLcomposed by 15 voluntary development cooperation experts from students´ unions) followed theproject with annual and quarterly narrative and financial reports. The financial report form is made bySYL and it follows the Ministry of Foreign Affairs´ form for financial reporting.Development cooperation coordinator also keeps in touch with the IEC manager Odonchimeg byemail, text messages and Skype conferences. Coordinator has reported both to SYL´s board and toKENKKU. The project has been discussed in detail in KENKKU´s monthly meetings, by emails andalso in KENKKU`s Mongolia group meetings.In August 2011 Ilona Kalliola and Minna Ala-Orvola, members of KENKKU, visited Mongolia in order tomonitor the project and to make the final evaluation. During the monitoring trip a field trip to Dornodaimag was carried out.5.8 How did the local co-operation partners follow the implementation of the Project?IEC monitored the implementation of the project through keeping records of readers and trainingparticipants, collecting feedback, communicating with partner organizations and conducting someinterviews with the beneficiaries. The quality of trainings has been evaluated with tests that measurethe level of knowledge of participants before and after the trainings.Arkhangais manager has developed in 2009 a questionnaire for training, with which a possibleprogress in participants skills can be estimated. This has delivered for other managers.All the aimag coordinators provide the project manager with quarterly reports from the field. The projectmanager also visits the aimags regularly.The project manager reports the implemented activities and finances to the board and the monitoringcommittee. During the reporting year the monitoring committee monitored activities and financing twotimes and visited three meetings of the board.IEC’s Board is responsible for implementation of the project by making decisions on plans, familiarizingwith TL-TCs reports, feedbacks, and worked more permanent than in previous years.Please see IEC’s organizational chart in chapter 5.6. Page 14/23

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Number of learning material available per student: It depended from the training. At some trainingeverybody received materials, at some training materials were distributed for shared use.Iinformation about trainers (educational background, sex etc): more than 90 % of trainers werewomen, all were trainers with certificates. Participants in trainings (gender division, male/female, and the amount of users in 2010 inparentheses) • Tuv: 1096 (93/1003)(1109) • Dornod: 2955 (790/2165) (1271) • Arkhangai: 1135 (286/1049) (2089)5.10 How has the Project budget been realised? If the realised costs in one or more of the budget sections differ by 15 % from the planned costs, please explain here.There are the following differences:1. Salary of D.Ojunkhuu (more by 21.57%): She worked hard, especially on week-ends. IEC savedmoney from the Phone, Internet costs.2. Books (less by 10.52%): Last project year IEC decided to buy more learning materials than books3. Transportation costs (more by 30.97%): Firstly, Odonchimeg went to Erdenet for participating intrainings for community groups and officials, and to learn the DED community groups; Secondly, TL-TC (Arkhangai) visited in Spring 4 soums additionally for organizing trainings on community groupsand Start business; Arkhangais truck was repaired; and the prices for petrolium were increased bymore than 19%.4. Learning materials (more by 11.07%): IEC bought less books for buying more learning materials.5. Marketing (more by 12.17%): The Central office spent more money for the potencial donors forthe future potencial support of TL-TCs.6. Berry trees (more by 12.33%): implementing this part in Dornod, Sumber soum costed moremoney as planned. Sumber soum is about 790 km far from UB.7. Ger repair (more by 91.90%): The gers in Dornod were seriously damaged. Dornod has muchmore territorium as Tuv and Arkhangai. Usually in summer time the TL-TCs gers have being settled upand down about 18 times. And the gers are be carried from one place to another place on the country-side roads which are in terrible condition. So the gers are in heavy use.8. Teaching equipment (more by 17.88%): the prices increased.9. IEC used only 32.04% of Internet costs, because it used the cheaper operator.10. IEC used the phones of the DED. That is why the phone cost is only 54.85% of the planned cost.11. Postage (more by 31.65%): IEC sent many books bought and donated, stationary, toys, clothes,eye classes, old computers to TL-TCs. Page 16/23

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12. Rent of Central office (more by 12.24%): IEC spent extra money to change the broken window atthe office and for warming all windows. It blew from the windows in winter time.5.11 Where and how were the accounting and audit of the Project arranged?Audit was arranged locally. Audit firm was the same as previous year:Panthere Midland Audit LLCPhone: +976 11 319 836, +976 8865 16195.12 Has the organisation carried out an evaluation of the Project during the reporting year? If so, please state here the findings in brief. Please also attach the evaluation report.Yes. The project evaluation was carried in august 2011 by two KENKKU members, Ilona Kalliola andMinna Ala-Orvola based on Max Pemberdy’s three universal questions (Did we do what we said wewould do; did we make any difference; did we do the right things). Interviews were semistructured.According to the results of the evaluation, IEC has been capable to offer quality trainings, meet theneeds of participants and work as an organisation efficiently. The project met the objectives (only theboard activity did not increase as hoped) and it progressed towards the long term objective of reducingpoverty. The biggest challenge is funding for TL-TC when SYL funding ends.Chapter 7 is mainly based on evaluation and there can be found more information about the findings.The evaluation is attached to this report.5.13. How has the organization informed of the Project? Give details on the target groups, information material and distribution channels.SYL has informed the student unions and university students about the project. The former have theirrepresentation in SYL, and SYL has also organized meetings (four meeting / year) to discussdevelopment cooperation and information issues with representatives of the student unions. Inaddition, the members of KENKKU are generally active members of the development cooperationaffairs in their respective student unions, which has provided for effective knowledge sharing betweenSYL and the unions. For the latter, apart from the students accessed by the aforementioned activities,KENKKU has also a blog where it posts news of SYLs development cooperation projects and otherrelevant issues in SYL’s development cooperation web page (http://kehitysyhteistyo.syl.fi). There canbe found also all project reports, photos, ect. on SYL’s projects.6. Lessons learned and the continuation of the Project6.1 Describe the nature of problems encountered during the Project and the attempts to solve them. (e.g. in reaching the beneficiaries, working to keep to the timetable and other risks not included in 3.7)During the report year 2011 there were not any especial problems in the implementation of the project.The timetables were kept and beneficiaries reached.6.2 Describe the next stages of the implementation of the Project. Page 17/23

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2011 was the last project year and the project ends as such. Still, the new project of SYL and IECwhich focus on community groups’ capacity building is based on experiences from the TL-TC project.IEC will focus more on trainings because see a need for that. That is why already in the year 2011 theorganization started to focus more on trainings and for example bought more training materials insteadof books. In this way the trainings will continue as a part of the new project.IEC still has all libraries working in aimag centers and in Arkhangai also in soums. One of the newproject areas are in Arkhangai and that is why IEC has been able to continue library services also insoums. IEC is analysing possibility to bring gers, trucks and furniture from Dornod and Tuv toSonginokhairkhan district and continue TL-TC there together with the new project.7. Free-form description of the Project and its operation(optional: if the other questions in this form are not suitable or sufficient to describe theProject, please use this space to give additional information.)1. The effects of the project. Did you reach the objectives of the project? What kind of sideeffect (positives and negatives) did the project have? How did the project effect to the situationof the most vulnerable people?The long term development objective was to reduce the negative impacts of poverty in Tuv,Arkhangai and Dornod provinces. The direct objective was to provide an improved library and trainingservice for the rural people of those provinces.An internal evaluation report has been attached to this annual and final report and this is a good sourceof information on how SYL and IEC feel the project has succeeded. In the discussions between SYLand IEC, we have come to agree on the following general conclusions: the project has beenimplemented very successfully, the number of clients in both libraries and trainings has increased, IEChas become a very active NGO and the quality of trainings is better: the materials, trainers and the waythe trainings are organized have all improved. There has been more planning of the trainings and nowthe needs of the people in the countryside are the most important base for trainings. NGO andgovernment cooperation has improved and the behaviour and attitudes of many local governmentofficials has changed. Governments and other NGOs truly appreciate IEC and the TL-TCs.The activities have been the right ones for the objective of reducing poverty. People get moreinformation both from the library and through the trainings some also get more income. IEC hasespecially worked against the lack of knowledge, because that changes behaviour and attitudes and isthe way to reducing economic poverty.The results targeted by this project, in relation to trainings were development and purchasing oflearning materials and developing a curricula and training calendar. People trained were to be satisfiedwith the trainings and IEC was to survey educational needs through feedback questioners after eachtraining and to provide a feedback and follow up mechanism on the quality and relevance of trainingand learning materials. Through children’s trainings, their capacity for community action was to beimproved by establishing child groups and activating existing ones. 50 trainings were to be organizedin each province, 150 trainings altogether. At least 60 % of the people participating were to be women.As the project has finished, it can be said that these results have been achieved quite well. Trainingshave become more versatile, as they now involve planning and consultation. The participants nowcome because they need the education. It has been easier to spread information, as IEC staff hasmore contacts. There is a database of trainings. Around 80 % of trainees have been women. Thequality of the trainings is evaluated with tests that measure the level of knowledge of participants Page 18/23

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before and after the trainings. Feedback is collected after each training and 91,5 % gave an excellentgrade to the training, based on the teacher’s skills, abilities, training material and training environment(vocational and civic trainings).The TL-TC trainers have noted mental, economic and social changes in beneficiaries: family incomesincrease and people are more self-confident. Some trainees could use the knowledge and skills tochange their lives, but others of course still lacked the motivation and education. Not every traineeused what they learnt, but a significant percentage did. It is also likely that the results of many 2010and 2011 trainings will only be seen later, as for example in 2011 many who had been to businesstrainings in 2009 were just getting started. Sometimes after business trainings people did not get anyadditional income, but they learnt to produce products for family needs and save money by producing itthemselves.Business trainings were very popular and many had formed a business after them or made theirexisting businesses more profitable. There were some great successes like very profitable smallbusinesses that were formed solely because the people had attended courses arranged by the projectand had they learnt both the concrete vocational skills and basic business skills to be able to formsmall, working businesses. Please see the evaluation report attached for more detailed information andexamples. The biggest successes were IEC trainings on making products from materials that werepreviously thrown away, like sewing from left over materials (quilting) and making milk products fromyellow milk. Both of these were very popular and could be used to generate extra income.One of the most successful businesses is an ice cream factory in Choibalsan, owned by a local couplewhere the husband is disabled. They got the idea for the business from a yellow milk training and havealso attended a business training. They now sell ice cream to 125 shops in Choibalsan and employ upto ten people. Business trainings have made people believe in their own ability to do something new tosupport themselves and this way of thinking has been rare in Mongolia because of the traditionalnomadism and communist times.Sometimes people needed consultation for business plans and marketing and TL-TC staff had startedto advice in marketing services and products and to participate in expos. Another effect of any of thetrainings has been teaching people to work together and many businesses were formed in groups,either as family businesses or groups of women etc. We learnt that family business is effective and thatpeople should work as a team or community, whereby we have encouraged the formation of groups.This was seen as a valuable result and something that IEC and SYL are now continuing in the newproject.Trainings have had an effect on poverty by both teaching people various methods of saving money oreven making money with small businesses. The state already has credit programs and IEC hasassisted poor rural people in making business plans needed to get small loans.The project has really managed to reach the most vulnerable groups, especially in Dornod whereyoung female prostitutes were actively searched for to get them to attend the trainings, where theylearned important things about STDs, raising their children, human rights, Mongolian law, humantrafficking, etc. Some of these women have now formed community groups together and learnt to makeitems in vocational training and to calculate profits in business trainings, but it remains to be seenwhether they will be able to start generating income.With the libraries, results targeted were better resourced libraries through purchasing more books,magazines and newspapers for the Travelling Libraries and further education of librarians. TL-TCswere to be reached by more beneficiaries and to visit 15 soums during one year. TL-TC were to bemarketed and books and material to be circulated in boxes within each province by civil servants.Women, children and senior citizens participate in special reading and discussion hours throughspecial hours for women and senior citizens. Page 19/23

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The libraries are now better resourced with learning materials, books and other reading materials. TheTL-TCs are reached by more beneficiaries. Special reading and discussion hours were organized forwomen, children and senior citizens. TL-TCs provided library services for different organizations likeprisons, agencies and market places. Circulating material in boxes, however, was not always asuccess, as sometimes the materials were not returned to TL-TCs. Discussion and reading hours werearranged.IEC´s capacity and self-financing possibilities have increased – The staff were to become morequalified for working as trainers and courses were to be organized for the staff members (year 2010).The board was to be trained to be more efficient. Conducting a thorough evaluation of the projectincluding self-financing possibilities was to be done in 2011.The capacity of the organization has really increased, IEC was a more hierarchical organization, nowthey are a team that is able to monitor and develop themselves. IEC staff has learned to developmanuals and information sheets and pay more attention to planning, which has made their work moreeffective. However, the board still functions like it did before the project and this objective was notreached. An internal evaluation was done in 2011, focusing on the trainings and Dornod and Tuv. Self-sufficiency was discussed, especially as the two aimags of Tuv and Dornod were left out of the newproject, but IEC is still only very limitedly self-sufficient.2. The sustainability of results. Are results sustainable, what are the risks involving to thesustainability?The sustainability of the activities is a big challenge, but it must be said that even though many parts ofthe project will stop with the funding, there have been lasting results achieved by the project. Forexample, in the evaluation report we have described many businesses that seemed to be on a solidbasis and therefore the effects of the trainings have mostly been sustainable.There are still small questions of sustainability related to business trainings, for example small marketssimilar business ideas. Business trainings had improved the finance skills of trainees in saving,planning and increasing their income. But all should carefully consider whether they will be able to paythe loans back. However, IEC has given advice on these issues.The bigger problem is the libraries. The travelling libraries are the only travelling libraries in Mongoliaand if they end, no one will take information to the nomads. The travelling libraries are difficult to keepup, but the soum center libraries could still function within the IEC offices, as long as they have theoffices and even after this, the books can definitely be available to the people in some other library.IEC is also constantly looking for support for the libraries. It is also possible for the libraries to continuefunctioning alongside the new IEC and SYL project in Arkhangai.IEC’s sustainability is also an issue and one idea has been for IEC to also work as a community groupof its own, that would earn its own income.3. The problems of the project. Are there some objectives you did not reach? Why? Whatother problems did you have? What have you learned?In the beginning, it was identified that the main risks are that the TL-TCs do not provide the informationand education most needed, the quality of the library services and trainings do not meet the targetsset, the project organization does not learn and respond to the changing needs of its beneficiaries andthe uncertain financial situation caused by the global crisis. None of these has proved to be a problem.In the internal evaluation report it is shown that the quality of services is improved as well as theactivities are needs-based. The challenge is to establish a unique business which would have enoughof a market. Many people get similar business ideas, like quilted and pearl products or chicken farm.The business training itself is not the only key to success. Often people need also a loan, however,there are restricted possibilities to get loans needed for businesses. On the other hand, people whohave participated training, have better possibilities to get loans. Page 20/23

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4. Applying the results. How are you able to apply the results and the operation models in otherprojects?IEC is able to apply the results in the next project with SYL which begun in 2012. TL-TCs have shownthat library and training services are great activities to reduce poverty. In TL-TC project IEC noticedthat economic development could be achieved through community groups. In the new project with SYLIEC focuses on to building and strengthening community groups in order to reduce poverty. IEC hasalso learnt to cooperate with local officials and other civil society organizations and its capacity hasincreased significantly. Page 21/23

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Project financing Approved Project Cost performance Budget1. Self-financing (Appendix 7) Cash contributions 4990 4965 Voluntary work and material donations 4990 4965Total self-financing 9980 9930 Self-financing as a % of the total costs 15,00 15,002. Project support from the Ministry for Foreign Affairs Support transferred from prior years 34,46 Support available for and used during the reporting year 56609,46 56251,22TOTAL FINANCING 66589,46 66181,229. SignaturesPlace and date Place and dateSignature SignatureName in Capitals Name in CapitalsPosition Position❏ Copy of the co-operation agreement between organisations (if it was not attached to the Project plan)❏ Report of the Board of Directors❏ Financial Statement of the organisation (= income statement, balance sheet, notes to the financial statement)❏ Audit report on the organisations annual financial statements❏ Auditors assurance on the legal use of the Project funds❏ Page 23/23