The Mindspa General

Choosing an e-Learning partner is not an easy decision and you know it is critical to your success to select a partner who will address your specific learning needs.

You know you need a training solution, but technology is changing rapidly and there are many options: avatars, simulations, games, mobile, just to name a few.

But, what is effective? What will work with your audience and within your budget? And, what about this idea you have… Can it be done?

With technology that enables change — from e-learning to gamification to mobile — you can count on us to embrace your needs and deliver effective solutions. We have a vast portfolio of blended solutions, long-term client relationships, and a track record of success that demonstrates our value.

Together with Double-U Design, our advertising, web and design agency, we have created e-Learning Partners. This platform has brought together our subject experts with their creativity and ability to create various e-Learning programs.

Standard Bank Power Sessions

“It was great. I am going to share with the teams this side. Its small things like this that we need in our stressful environment. Great stuff. More sessions like this will help going forward.”

“I find such great value in these sessions. From the session it is clear that stress affects one’s health. The copying mechanism and techniques shared by Belinda is awesome. I personally use some of them and it works. Belinda kept the session interactive and very informative.”

Time Management

“Thank you very much for today’s session, I found it very valuable.

What stood out for me most from the session was the exercise done on the four most important things. Through this exercise I was reminded about how important my Family, My Job, God and My Health is to me and how much more time I should be making for my family. I don’t ever think we make enough time.

I really appreciated the session.”

Coaching & Mentoring

“I am motivated to make a difference in the workplace. Thank you Michelle for all your assistance, care and honesty, we really appreciate it”

Maria PienaarInfrasors Holdings Limited

“One if the best presenters we had in a long time. Friendly, knowledgeable and prepared”

Piet AckermanInfrasors Holdings Limited

Develop your Leadership

“Even knowing everything it was awesome to be reminded again why we are leaders. This course is excellent & powerful”

Daleen SteynWilderness Safaris – Namibia

“I really enjoyed this course and can truly, honestly say this was the best course I have ever been attended and was so impactful in so many ways”

Michelle WaringWilderness Safaris

“The training was incredible and all who attended were pretty much blown away, myself included. Thank you very much for everything”

Warren OzorioGroup Sustainability CoordinatorWilderness Safaris

“Thank you for a great course on Leadership Development. It was an eye-opening 2 days for me and I thoroughly enjoyed it. I learnt plenty whilst there, but most importantly, the course has given me a new way of looking at things in our business which will keep me learning for years to come. Your philosophies on leadership and management are extremely balanced. Thanks again for a fantastic course”

Simon Stobbs Business ManagerWilderness Safaris

Secretary & PA

" Taryn-lee is a fantastic, unique and very engaging trainer. She uses her bubbly personality, exceptional knowledge and amazing presentation skills to bring life to her training workshops and make them fun, meaningful and developmental to the participants. This was the most engaging and enjoyable training session I have attended. Well Done Taryn. Thank You for firing up our enthusiasm with your positive energy".

Ameetha MerhoyeWITS UniversityAdministrator

“ Thank you for making a positive and well-needed difference in my life for the past 2 days “

Lerato MokokaWITS UniversitySenior Administrator

Customer Care Training

“The course was presented excellently, the facilitator made it easy for group and individual interaction “

Loraine MlimiTechnical AdministratorAkzonobel - Dulux

“ Thank you for a fantastic course and a brilliant facilitator Belinda”

Nomangisi TshabalalaCall Centre AgentAkzonobel – Dulux

“I am happy with the way Belinda handled the course. She facilitated it a way that everyone could learn and apply“

David TsotetsiCall Centre AgentAkzonobel – Dulux

“ Belinda the facilitator made the course fun, we loved it”

Leslie MayCall Centre AgentAkzonobel – Dulux

Develop Your Leadership

“ Elmarie Pretorius is truly inspirational and captivating in the way the course is delivered”

Glenn TheronRotable Asset ManagerSolenta

“ The course was very informative. The important messages was brought forward in a very casual and relaxed atmosphere, but it forces you to sit back later to assess yourself and think of the way forward”

Rudy RademeyerEngineerSolenta

“ The reason I have chosen the length of the course only as good and not excellent, is because I would spend another 2 days in Elmarie’s training”

AudriFleet AnalystSolenta

“ Great trainer with insightful ideas. Always such a pleasure having another training course with The Mindspa”Lucy SmithProcurementSolenta

"I was able to see characteristics of all employees I work with in this course explained by an Excellent Facilitator”

Marisa TainoHSE & AVSEC OfficerSolenta

“Course really well presented with great engagement with the whole group, together with the sharing of some real life examples.”Rory JohnAircraft Reliability ManagerSolenta Aviation

“Excellent presentation. Thoroughly enjoyed it & will certainly improve my skills as a leader. I will one day look back and thank Elmarie again for developing my skills.”

Eckhard van der WathChief Production OfficerSolenta Aviation Workshop

“Excellent course, well presented and executed.”

Werner PrinslooTPMSolenta Aviation

Time & Stress Management

“The course was very useful for daily work and to control our daily lives.”Clint SubramoneyNativa

“The training was on point, learned how to plan & organise my work load and how to say NO…”

Develop Your Leadership

"I would like to express my gratitude for the recent Leadership Course which you arranged. In my opinion it was a very valuable course, and has definitely improved my skills with regard to management and leadership. The course was well presented, and I was very impressed with the presentation style and knowledge of subject that Elmarie exhibited.”Drago VasiljevicSafety ManagerSolenta Aviation

“Bravo El, bravo. Great course & well facilitated.”

Malcolm DittbernerAirworthiness ManagerSolenta Aviation

Significant Secretary, Powerful PA

“I loved the course… Michelle was great!!!

She had to adapt the course as we were such a small group. So it was very interactive instead of us listening to her talk and following in the manual. I think that was a much better way of training as I think because we shared ideas, experiences etc.. we learnt more.

It really was a great 2 days”

Alexandra SpiliopoulosStandard Bank

“I enjoyed it very much and would do it again any day.”

Gratitude PhokanokaStandard Bank

HIV & AIDS Peer Educator Training feedback

“I had a fantastic time and enjoyed every moment. Thank you for the Inspiration, encouragement and knowledge, truly amazing. I will always treasure it”

Patricia EllieRNA

“Thank you for everything Charlie, keep up the good work. You made a difference in my life”

Everette FranckeRNA

“I enjoyed myself and at the same time I learned a lot, thank you Charlie”

Solomon KubhekaScribante

“There are no words to describe the time we spent as a team and what we have learned, now is the time to take what we have learned and act”

Joseph Mashinini

Scribante

“I have learned so much and will now know how support those living with HIV and implement what I have learned into the workplace”

Sara ModisadtsileScribante

Presentation Skills - Thomson Reuters

“Was interesting, refreshing, challenging and reached my goals.”

Sonal NagarHR InternThomson Reuters

“Words cannot describe how much I have enjoyed being part of this training. Simply excellent as we walk out of this training, not only with presentation skills, but also with valuable life skills.”

Stephanie SimonAccount ManagerThomson Reuters

“I have gained so much in this session. More than just the presentations skills, but even life lessons.

Bethuel TlhaoleTechnical Account ManagersThomson Reuters

“Great - adapted to the needs of our group. Learned a lot more that presentation skills. Going the extra mile J

Saleha SheikHR InternThomson Reuters

Customer Care

“The trainer is absolutely the most inspirational person I have ever met, she gives you so much confidence and does training with a smile. I loved every second.”

Tarina Dippenaar Censeo

“I learned a lot about customer care, how to communicate effectively and sincerely amongst many other things. Our trainer was just incredible, full of life and energy. She allowed us to engage with one another and important activities and very important information.”

Trevor Baardman Censeo

“Our trainer was super good in everything she did. I enjoyed the two days.”

Andy Tommy Censeo

“Thanks J Enjoyed and learned a lot! Things that I didn’t even think about, count.”

Nadine van der Westhuizen Censeo

“ The customer care training met the course objectives. The facilitator Elmarie Pretorius ability to listen and give feedback was excellent. I have learnt to listen better before making assumptions”

Carlyn WallaceOffice ManagerCaxton Magazines

“ The biggest change my colleagues will be able to see after attending the customer care course is to be able to communicate with my clients better”

Thobile MtshaliAccounts AdministratorCaxton Magazines

“ The biggest lesson I have learnt from the customer care course is to be more focussed and listen more"

Tamlyn PasqualieMedia CoordinatorCaxton

Train the Trainer

“The training was effective and I managed to learn new things.”

Kevin Magagane Production Engineer Saab Grintek Defence

“She presented the course very well and she was well prepared; I think the lady who provides Excel training should learn/go on this course.”

Comfort Sebola Production Engineer Saab Grintek Defence

Time & Stress Management Course

“Absolutely Awesome”

Gloria Hlabahlaba

BMW

Confidence & Assertiveness

“Very motivational and it helped me to identify key areas where I need to work on, I can apply these skills to my work and personal environment”

Elwin Abrahams

Customer Service Consultant

BMW

“Taryn is such a good facilitator, she made everyone feel comfortable. She keeps you interested”

Faith Mashingo

Bank Reconciliation Accountant

BMW

Business Etiquette Feedback - ASSUPOL

“Very thankful for the opportunity to learn more”

Puseletso Marothodi

Client Service Consultant

ASSUPOL

“The Session was perfectly planned, I have learn so much”

Joy Mosime

Call Centre Agent

ASSUPOL

“The Overall training was good and I leart a lot from the skills that I now can apply in business and in my personal life”

“Even though I do not have reportees, the skills acquired during this course have been useful to apply to out of work situations and have had an immediate effect. This course has been a self-assessment session where I have realised some of my unknown short-comings and will be able to address them in time.”

“Extremely informative, brilliant facilitator who is a subject matter expert with a bubbly personality that made us all comfortable. I enjoyed the programme and gained the expertise that will surely benefit me in the business and my personal life.”

TIME AND STRESS MANAGEMENT COURSE

“Thank you very much for giving me the opportunity to attend such a phenomenal Workshop with a charismatic, patient and awesome facilitator Elmarie Pretorius”

“I loved the course as it was practical and it really helps a lot in work and home life”

Melliania Matondo

Cape Town Tourism

“Great Course, Excellent Facilitator”

Andrew Juries

Training Assistant

ENGEN

“Training is concise and professional. Love the atmosphere created”

Lee Adams

Senior Consultant

Cape Town Tourism

“ This is a very good course and great tips that will help me in the future”

Ravesan Archery

HR Development Administrator

DesleeMattex

“ I totally enjoyed the course. Lots of learning took place and almost all of it I can implement. I will definitely recommend and motivate to use your services”

Joy Joel

Call Centre Manager

KGA Life

“Great Insight, Good Objectives”

Ashley Padayachy

IT Support Manager

Netsurit

ESSENTIAL BUSINESS SKILLS FOR SOUTH AFRICAN WOMEN

"It was fabulous, I have sharpened my Leadership Skills on a personal level and it will enhance my skill in the work environment."

Nomsa SethosaManagerLaw Society of SA

"Loved the course, I learned a lot and feel very empowered to go and make a difference as a woman in business."

Nkhensane NthateHR ManagerLaw Society of SA

"I would love to have this course being longer. It was a wonderful experience."

Karien du PlooyGeneral ManagerSaveway Furnace Monitoring

BRAIN PROFILING SESSION at Danone Southern Africa

"Enjoyed the brain profiling and all the interesting attributes I learnt about myself and my team members."

Kirusha PillayCustomer Relationship ManagerDanone Southern Africa

"The training was very informative and interesting. Thank you very much for your time and the effort."

Pamela MabijaOrder Management ConsultantDanone Southern Africa

"The session was very insightful and informative. I discovered a lot about myslef and other. I enjoyed the content and loved everything about this."

Aisha HenriksCleint Relationship ConsultantDanone Southern Africa

"From the bottom of heart, I would like to say thank you. This training session has made me realise the importance of understanding all the brain clusters, so that i'm able to think and put myself on the other people's quadrant."

"In all honesty, this is the best training I ever attended. It was fun and more effective than the usual boring read through book trainings I attended."

Wisani BvumaHealth & safety ClerkSunbake

"Good trainer, very knowledgable, very active and passionate."

Yvonne NgoetjanaGroup Food Safety ControllerSunbake

"Good training, you are the best."

Nevhorwa AzwindiniSunbake

"What a fun way to learn, excellent approach"

Devi GovenderFood Safety ContollerSunbake

"The training was a success and it broadened my knowledge on training of staff and how to deal with disruptive individuals during training."

Marcia SitholeFood SafetySunbake

"The training was very informative and I've learned more about being a trainer. It's very important to know whats expected from you and how to present it to people."

Thanitha MalebaneSunbake

"The course was exciting and the facilitation was fabulous."

Zwalekhe Addid ShabalalaProduction ManagerSunbake

"Acquired more skills on how to train difficult candidates you might come across as your delegates."

Erastus HlatshwayoDistibution ControllerSunbake

EMPLOYEE RELATIONS

"The course was an eye-opener and filled in the gaps where there were potential pitfalls with adhering to correct procedure when undertaking disciplinary processes. Very informative and the interactive nature of the course makes the assimilation of the knowledge that much easier."

Melusi ChamaneTeam LeaderDanone SA

"The training really helped me in terms of clarifying the processes and procedures of the disciplinary hearings in more detail."

Koketso Chauke HR Co-ordinaterDanone SA

"Training was excellent. I really enjoyed it and I gained a lot in terms of disciplinary hearings. I can now differentiate between procedural and substantive fairness. I also know how to handle cases involving misconduct and insubordination."

Paul BoyaTeam LeaderDanone SA

CROSS- FUNCTIONAL LEADERSHIP (customised for Adcock Ingram)

“Facilitator is very knowledgeable and easy to understand and communicate to. Very strong and memorable training.”

Katleho MahapaAssistant Brand ManagerAdcock Ingram

“THANK YOU! I had a complete mind-shift. Bad habits are adopted throughout your career – but this has helped me to make some changes.”

Rhona Nortje Brand Manager Adcock Ingram

“Excellent course. Really a breath of fresh air. I enjoyed the honesty and simplicity of the material. It made me identify some of my own gaps and strengths.”

Esayvani Mandiri Commercial Marketing Manager Adcock Ingram

“I personally feel the course was good for the team as we need to view our management styles from the outside in, that in itself will force change particularly to driving a common goal.”

Zenzele Ngema Channel Manager Adcock Ingram

“Best part about the course was the practical examples. They were easy to implement in real life.”

Kutlwano Tshetlhane Brand Manager Adcock Ingram

“The trainer was experienced around the topics presented and had relevant/on the job examples. The challenges presented to the trainer were answered in a more precise and tactful manner with techniques.”

Lungile Mvuyane SBM Adcock Ingram

“I enjoyed the session because of looking at my own experiences and habits. It was very insightful because the training is basically on life skills which helps at work and home.”

Tendani Ramovha Senior Brand Manager Adcock Ingram

“Training was excellent. It was not just about situations at work but life in general. What I learnt will help me improve the way I do things at work and outside work.”

Thuli CeleBrand ManagerAdcock Ingram

“I think it was an excellent course which I really enjoyed. It definitely equipped me with insightful practical tools to develop my cross functional leadership skills.”

"I love the interaction and practical application. I love the passion! Thank you!"

Carin HarmseSales ManagerIemas

"Thank you. You opened my eyes to a lot of stuff. I learnt a lot these 2 days and looking forward to the next course."

Alta NaudeIemas

"Keep it up and can't wait for the next season."

Tiyani MbalatiIemas

"This is an excellent course for me in a new management position."

Danie JordaanElectronic SalesIemas

"Nice refreshment, Nice to identify with colleagues have same/similar staff issues. Also gaining a different perspective from the trainer in handling certain issues. Well done!"

Shireen SheikTeam Leaders: Cleint Services DepartmentIemas

"I managed to pick up on tools & skills I was not aware I needed and could use in my work environment."

Irman GafarTeam LeaderIemas

"I enjoyed this training a lot. Most of the things we have discussed does apply to me and are being met. I have however picked up a lot of things/reasons why certain things might be going wrong in my team and will discuss this with my supervisor."

Odette SchnorrSTI Team LeaderIemas

"Management Development Programme is a great guideline and eye opener on improving management and leadership within the company."

Nicolene van TonderTeam Leader - Credit Control (KZN)Iemas

"The facilitator is excellent and gives practical examples. Makes you feel at ease. I have personally gained a lot from this training and cant wait to implement to improve my team."

Phumzile NtuliTeam Leader: Electonic SalesIemas

"The course was great, I was able to learn my strenghts and weaknesses. Elmarie is excellent at what she does and she is a subject matter expert., she makes the course interesting by engaging us."

"The facilitator was excellent and made it easy for first time attendees like myself. Humbled, and appreciate the opportunity and confidence shown by HPA in selecting me to part in this programme. The programme was very informative and a learning curve for me to improve my leadership skills."

Kwena MabutlaIR ManagerHPA

"The course was fun and enlightening. We enjoyed and we learned alot."

Thulani MasondoHR ManagerHPA

"Great content and presentation, complimented by practical experience of the presenter makes it possible to relate and apply."

Marius LouwCommercial Project ManagerHPA

"This was a very good course and it has re-energised me to do better for the company and myself."

Richard MadalaSystems Project ManagerHPA

"The training is relevant and practical. It was successful due to Elmarie. The insight she provided made a difference"

Sindwell HlongwaneContruction Project ManagerHPA

"Liked the practical approach - relevant to our business."

Johan MariasProject ManagerHPA

"Elmarie was fantastic with her enthusiasm and answers to questions. Thank you for a great course and for specific points pertaining to my issues."

Pat MartinSenior ExpeditorHPA

"Looking forward to the next session if granted."

J.J. MahlanguQC ManagerHPA

MANAGEMENT DEVELOPMENT PROGRAMME

"After having benefited from the positive results of Elmarie Pretorius’ facilitation of a change management intervention in one of our departments that underwent radical changes with great strategic impact on our organization, The Mindspa was contracted to facilitate a leadership development programme in Iemas Financial Services. The 5 modules programme (consisting of 9 contact days over a period of 4 months) was presented to 30 middle managers during 2012, and is to be repeated with another group of nearly 40 middle managers during 2013.

The feedback from the participants was excellent. Apart from having loads of fun and being inspired and motivated by Elmarie, the participants testified how the practical and very honest and self-searching knowledge and insight that was gained, changed their perspective on their own leadership ability and the understanding of their leadership role and responsibility. Many managers who initially tried to negotiate their way out of the training on the basis of their many years of management experience or previous training courses they attended, came to me afterwards to confirm how valuable they found the training and thanking me for insisting that they be exposed to The Mindspa intervention, as they found inspiration, motivation, and many practical tools and tips which I witnessed them applying in practice.

What I most appreciate about Elmarie is not only the exceptional quality of her work and her reliability, but her energy, positive attitude, initiative, solution-oriented approach, creativity and straight-forward honesty and integrated approach. She does not only facilitate training programmes, but understands our business, our organizational culture and our values and she incorporates all of this in the training interventions. She also gives valuable feedback from her training experiences with our employees to myself and other senior managers, which adds value to our internal strategies and HR approaches.

Elmarie and her team’s work ethic, vast knowledge, resourcefulness, professionalism and natural tendency to go the extra mile makes The Mindspa a very respected and much appreciated service partner to Iemas Management, while our employees absolutely love her company and always enjoy attending her training courses.

Dealing with The Mindspa is a very professional, yet exceptionally fun experience, with lots of added value. I can honestly and sincerely recommend The Mindspa to any prospective client."

Leonie LouwGroup Manager: Human ResourcesIemas

"The guidance to handle complex situations with other manager/top management, is extremely valuable."

Andre DecloedtLegal Services Manager

“The MDP programme is facilitated with a lot of energy and I thought the facilitator has excellent knowledge of the subject. I specifically found the “people” examples and case studies meaningful.”

“I enjoyed every aspect of the MDP programme, I think it cannot be improved as it is 100% on target. I will definitely be using this information."

A.T. CoetzeeNTK Agrinet

“The programme and facilitator was excellent and I specially enjoyed the interaction between the facilitator and attendees on all modules.”

Linda ThorogoodSales ManagerIemas

“This course has helped me to carry out all the learnings from the modules, I did not want the course to end.”

Antionette BaloyiSales ManagerIemas

“I can only suggest that all managers and team leaders attend this course – excellent facilitator who made me enjoy the training a lot!”

Zenelda StapelbergContact Centre ManagerIemas

“I enjoyed the relevant and updated examples or scenarios which made it easier to place the training information into perspective.”

Rachael NaidooOperations ManagerIemas

“Elmarie Pretorius is an excellent facilitator that lectures with passion. Management Development Programme students enjoy her in-depth industry knowledge that they can apply in the workplace, as well as everyday situations. The course content is also of very high standards. I can recommend any business to send employees on The Mindspa’s courses.”

Esti OlivierTraining ManagerAgrinet

PROFESSIONAL CALL CENTRE AGENT PROGRAMME

"The facilitator was great and friendly that made the training short and enjoyable. Two days was like 2 minutes with her, she is just great with what she is doing."

"The course was helpful in a way that I could also use it not only at work, but in general life. Changed our mindsets, ne positive minded."

Doreen MotshabiSenior Lab TechnicianFoodcorp Milling

"It was refreshing hearing the different ways of dealing with conflicts. Also hearing about different ways to boost one's assertiveness."

Thabang KoetleLab TechnicianFoodcorp Milling

"Very good - thank you for giving us positive thougths."

Corne HaasbroekFoodcorp Milling - Polokwane

"I enjoyed everything about this course - it was fun and easy to understand."

Kris DevanPALaw Society of South Africa

"Learned from the course and would really recommend it."

Riaan DavelAssupol Life

"I believe this is the type of training we need to be exposed to on a regular basis."

Motse MogatusiSenior Clerk: Cleint Services DepartmentAssupol Life

"Werner provided excellent scenarios and answers to our questions. Presented the training in an exceptional way and explained his opinions in detail."

Romano van RooyenAssupol Life

"The training that we got will be very useful, especially in our work environment."

Hope BasitereAssupol Life

"Everything was perfect and there is no need to have any difference or to add."

Refilwe MatlouAssupol Life

"I have learned to feel good about myself. To say "no" without feeling guilty. Stop and think before taking action."

Maggie MakasaneAssupol Life

"The trainer gave good examples to every point he made and it was great."

Kabelo NthiteAssupol

"Clear and to the point! Examples complimented the actual topics. Well presented."

Charmaine GrunewaldAssupol Life

CUSTOMER SERVICE & TELEPHONE ETIQUETTE

"Everything was good, I wish to attend another course presented by Werner, I must say he is very good."

Phumzile Dubazane Training Coordinator Law Society of South Africa

"Werner is very good/excellent in engagement and answering questions."

Princess Kutenha Saab EDS

"Overall I am impressed and grateful to have been a part of the course. It was so relevant for my daily events management at work and for the communication that I have with both internal & external stakeholders."

"What aspect did I enjoy the most? Explaining and understanding the concept between managing and leadership."

Bill HaringtonDepot ManagerFoodcorp Sunbake

"The aspect I enjoyed the most was the practical examples and experience of the trainer."

Phil MoolmanPacking ManagerFoodcorp Milling

"Understanding of work environment, cultures, management style and effective communication was what I enjoyed the most."

Doreen MotshabiSenior Lab TechnicianFoodcorp Milling

"I think we as managers must have a refresher course on this every six months."

Hendrik NelTechnical Support ManagerFoodcorp Milling

"It was excellent."

Marieke KoenAssistant Production ManagerSunbake RTB

"The aspect I enjoyed the most was the examples of issues we are faced with almost every day - how we would handle it vs. how we should."

Lindie KorbFinacial AnalystFoodcorp Milling

"The aspect I enjoyed the most was the informal and relaxed manner the course was presented."

Helena de WetSupervisorFoodcorp Milling

“Please pass on my thanks and compliments to The Mindspa, the training presentation blew us all away. The response from everyone was amazing and they couldn’t stop talking about it. I think it is a very valuable course for all our managers and partners.”

Nicola BryceManagerKPMG

"Very good course content & very insightful."

Divan Fourie Supervisor KPMG

"The overall course had a very relaxed feel and was able to be yourself & voice your opinions.

Tahirah Amra Supervisor KPMG

"Dis baie lekker om goed te hoor wat jy al vergeet het."

Johnny Erasmus NTK

"Die fasiliteerder was baie goed."

Jaco Coetzer Agrinet

"Het als geniet en gaan dit gebruik."

A.T. Coetzee NTK

"The course was very interactive and well paced. I aslo really enjoyed the content."

Raymond AitchisonProject LeadEOH Microsoft Services

"Knowledge and experience in business. Also her ability to use real life situations to address issues in our environment."

Errol NicholsonManagerEppixcomm

"I don't see the necessity of improving this course, because it is very good and accurate. I have enjoyed this course from start to finish."

John Mnisi Reginal Sales Manager Foodcorp: Sunbake

"It was based on actual experience and not text book jargon."

Hans Schwab Transport Manager Foodcorp: Sunbake

"Every aspect was informative and beneficial."

Lindie Williams Admin Manager: Sales Foodcorp: Sunbake

"No suggestions - excellent. Overall very good!"

Jan Cronjé Transport Manager Foodcorp: Sunbake

"No need for improvement as this course is more than satisfying."

Marita Botha Financial Controller Foodcorp: Sunbake

"The whole course was very insightful and will help a lot in my work place."

Morné Kotzé Sales Manager Foodcorp: Sunbake

"What aspect of the course did I enjoy the most? All of it!"

Peter Matlala Sales Coordinater Foodcorp: Sunbake

"I enjoyed the course and wouldn't change anything."

Wayne Delport Maintenance Manager Foodcorp: Sunbake

"Enjoyed all of it. The course also helps with dealing with life in general."

Ezekiel Molatedi Shift Miller / Production Foodcorp: Sunbake

"The Leadership course had excellent course content and the workshop was properly presented."

Vee Moodley Provincial Manager PSA

"Highlighted again the "shortcomings" we have as leaders and how to deal with the issues and our employees."

Hannes AdlamArea Manager: FinanceFoodcorp: Sunbake

"Course was excellent, can't think of any improvements."

Rainert BeukesGroup HR ManagerFoodcorp: Sunbake

EFFECTIVE COMMUNICATION, PRESENTATION AND NEGOTIATION

"The presenter was excellent. He is well rounded, knows the subject matter and has vast general knowledge."

“I found the facilitator’s (Werner) ability to listen and understand and his presentation style made for a relaxed atmosphere in which it was easy to listen”

David FickGrintek Ewation

"Good/Excellent presenter."

Bongani MdabaSASOL

"He was brilliant with great examples."

Dee MokgethiSASOL

"Werner is Excellent at getting the subject across. Thank you for a lovely experience in helping me grow."

Maryke SteenekampSASOL

"What did I enjoy the most? Listening to Elmarie, she is really animated and enlivens the material."

Louise Liddell Software Developer Grintek Ewation

“This workshop has been the best of workshops I have ever experienced”

Larry Alaad Customer Support Engineer Dimension Data

“Het verskriklik baie geleer, dit gaan baie help in my werksomgewing”

Melanie Marais ATKV

"Thank you for your passion, energy and enthusiasm and sharing sound business communication and listening skills with us. The workshop was presented in a professional manner, yet with humor and relevant practical examples throughout the workshop. I’m confident that every employee was truly challenged. We all realize that it is time to throw out the old rulebook and to embrace a new game plan. Your address has a very powerful message and certainly jolted our personnel into positive action with a greater awareness of attitudes, believe systems, the words we speak and our habits. I have personally experienced the inspiration, the creative action to which it leads and the results I expected."

Tinus Oelofse Managing Director Optilog (Pty) Ltd

"A word of thanks for a most inspiring course.

Every course I have been has said the same things over and over; I never walked away and put it into practice. Everyday, since the Communication and listening course, something comes to mind and amazingly I put it into practice."

Jessica Papenfus SASOL

EFFECTIVE BUSINESS WRITING SKILLS

"I found the training different and relevant. Surrounding was welcoming, calm and accommodative. Spirit of learning."

Lerato MatabaneRegistry ClerkDepartment of Home Affairs

"I had a wonderful time and keep up the good work. The place is great."

Nomsa MzimbaInternDepartment of Home Affairs

"The trainer is a good listener, patient and flexible."

Veronica Mashego MagodieloRegistry ClerkDepartment of Home Affairs

ADVANCED SECRETARY AND PA WORKSHOP

"The presentation of the workshop was excellent. All that needed to be covered was covered. It came with a lot of awakening to me as to how we need to be in control, lead, plan and be organised. I am ready to go back to the office and manage my manager."

Boitumelo MoloteHR Goup AssistantCSIR

"The course was very helpful. Taryn is a great facilitator. I enjoyed it."

Elsabe Erasmus PAStandard Bank

"Enjoyed the course very much, the facilitator ha wonderful energy."

Angelique Mon AdministratorStandard Bank

"The course reinforced why I love my job so much. Made me remember that I can make a difference3 in my directors daily activities & in my companies achievements"

Nurenisha Aziz PAStandard Bank

"Taryn is very creative and have an awesome way of training people."

Natany Gilbert PAStandard Bank

"Given us things to work on. Made us think about how we can make changes to be more positive."

Zalnah Greyling PAStandard Bank

"I really enjoyed the training so please do not change anything you are doing or stop what you are doing."

Avriline Moonsamy PAStandard Bank

"Really enjoyed the course. You were so friendly, easy to understand and helpful. I learned a lot from you. Please email me the other courses that you offer as I would like to motivate that you train us again."

Taryn Edwards PAStandard Bank

"Enjoyed the 2 day training. Helped me to be more positive and adapt to change in moving to Rosebank. How to be more assertive."

"It is a very informative course and the skills learnt will improve your work-life. The entire course was excellent in layout and presentation."

Christelle TaylorGroup SecretaryCSIR

"I enjoyed everything and every moment of it."

Robin van Rensburg MBS Transport

"I loved everything."

Maxine Ballakistan MBS Transport

"Everyting was perfect, it is going to help me in the future."

Carina Putter I-Com Services

"Love the trainer! Keep her. You won't lose clientele."

Averil Govender HR Executive Secretary

SPECTRUM VALUES WORKSHOP

"Informative and entertaining!"

Lavania Pather Junior Bookkeeper Spectrum

"Really enjoyed, very interactive."

Colleen Henry CFO Spectrum

"The course was great. I learned a lot and understand more about my company and would love to continue learning."

Esther Nyanbiyo Cleaner Spectrum

ATTITUDE IS EVERYTHING

"Thank you for a great and mind refreshing training! I really learned some great lessons and are looking forward to attending more of your training."

Sandile Masina Manager Ernst & Young

MEETING MANAGEMENT & MINUTE TAKING

“I thought the facilitator had the excellent ability to listen and understand, answer my questions and I and I specially enjoyed the practical exercises”

Sbongile MonditaPAFAIS Ombud

“All my expectations were met and I will recommend this course to all the PA’s in our company”

Hestie TeessenExecutive PAFAIS Ombud

CHANGE & DIVERSITY MANAGEMENT

“Good humor. Excellent teambuilding. Elmarie is full of energy!!!”

Ilunke Burger Saab EDS

“Elmarie has got great experience in the working life and give great examples that are applicable in our everyday life and hassles. That’s more rewarding than notes can give. I will remember this 5 years from now.”

Yolandi Willemse Production Engineer Saab EDS

“Absolutely stunning.”

Bianca Breytenbach Quality Administrator Saab EDS

“I think this course is very applicable & interesting. What I enjoyed the most was the active participation and the practical examples. The role play also makes it easy to understand.”

Morien Nel Saab EDS

"It was fantastic, she is an excellent speaker and the session was very informative.

Hetitia FoucheDivisional SecretaryPowertech IST

"Thank you for the opportunity to have something like that. It was very informative and fun. And we understand age differences and cultures better.”

Salome Filmater Procurement ManagerPowertech IST

"As you can see, the feedback was extremely positive and we would be delighted to have you back for similar presentations.”

Denelle Marais Public Relations Powertech IST

EMOTIONAL INTELLIGENCE

"I enjoyed the course immensely. It exceeded my expectation and I believe all employees at a managerial level would benifit. It both inspired and energised me. (last sentence written in child mode :) )

Jeanine WilliamsGroup Brand ManagerBaking DevisionFoodcorp

"Elmarie is a knowledgable presenter. She is amazing, my expectations were met."

Kwena MatlalaSenior AdministratorAGSA

"The training was well presented and educational, especially in our work environment."

Nolufefe MbolambiSecretaryAGSA

"The course with real life examples made it really excellent. Issues, without knowing, was addressed."

Audrey CloeteBusiness Unit Admin ManagerAGSA

"The training over exceeded my expectations and the facilitator showed so much knowledge on the subject matter."

Ploani SokombelaManagerAGSA

"The lesson was very good and I gained a lot of experience in leadership. I will ver very happy if this lesson can be tought to all the leaders in our company."

Bongani MagagulaDistributionEasigas (Pty) Ltd.

"The training was very good. I hope everyone at Easigas can also have this training."

Buyiswa MicoePE Facilty DAJEasigas (Pty) Ltd.

"Great course, good tools to apply at work and at home. Will assist me in managing conflict and assessing situations."

Karishma SinghManagement AccountantEasigas (Pty) Ltd.

"Michelle has been so amazing in this presentation. She exceeded our expectations in passing knowledge to empower our skills in day to day changes and challenges."

Joseph NyambeBedford GardensEasigas (Pty) Ltd.

"The course was very insightful, easy to follow and kept me thinking and wanting to make a change (lifelong), both in my personal and work life."

GugulethuStudentCSIR

"This coiurse exeeded my expectations. Probably the most valuable course I have attended."

Aeysha JakoetStudentCSIR

"Great course, well presented. Will have great effects in my personal and prefessional life."

John HattingDPSSCSIR

"Thank you for such useful skills, the course was a great learning experience."

Thembisile MahlanguMasters StudentCSIR

"This course has opened my eyes in my behavioural characteristics and how I can improve my interaction with others and face situations rather than avoid and think all will fix itself."

Busiswe TwalaPHD StudentCSIR

"Loved every minute of it."

Phindi Mwelase Customer Service Rep Timken SA

"Enjoyed the interaction with Taryn-Lee."

Heidi Mazirel Customer Care Rep Timken SA

"What aspects of the course did I enjoy the most? The facilitators drive and personality."

Chantel Erasmus Business Analyst Timken SA

"I would like to say thank you very much for everything. That was more mind opening by far from all of the training I had from my previous employers. You have given me tools for life to apply professionally and mostly personally. For the 1st time in my life, last night I was able to have a discussion with my wife in an adult mode and it works like a charm. Things that bothered me for years I was able to lay them down without sparking any conflict. And my 4 year old monster couldn’t get away with anything last night and I intend to keep it that way. Thank you very much, you’re a star."

Solly Mangue Reservation House

EMOTIONAL INTELLIGENCE PRESENTATION

“Thank you for sharing your valuable knowledge with our members. The feedback has been overwhelming positive.

You are full of life’s energy and your bubbly personality enthralls the audience, many people indicated that they could have easily sat through another hour of your presentation.

Your passion and dedication for the subject matter radiates from your soul.”

Bridget MacDonaldSociety of Cosmetic Chemists South Africa

SAIMAS 20TH ANNUAL CONFERENCE

"Dear Elmarie, the following are comments (unaltered) given by the delegates on the evaluation forms, in terms of your presentation":

"I hope all the course facilitators are like Elmarie Pretorius. She is the best presenter ever!"

Maureen Narib De Beers Marine Namibia

“Elmarie is a great, positive and inspirational person. Thank you, you were here at the right time, saying the right things”.

Irma Myburgh Secretary NWU Vaal Campus

“A fruitful course indeed particularly for eager and young people like us. I am going to implement everything I have learned as soon as I get to the office”

Lebo Maekela NWU Vaal Campus

“Elmarie is such a great presenter, her knowledge and willingness to share has made this course worthwhile.”

Pranitha Reddy FNB

TEAMBUILDING WORKSHOP

"It has been a few days now since we had our teambuilding workshop; obviously giving us some time to digest our experiences of last Monday and Tuesday. On Thursday we had our regular Mechanical Team meeting where we all had a chance to briefly reflect on our experiences from the workshop. The comments were all overwhelmingly positive, more so than any other team exercise that I’ve experienced so far with this bunch.

If we try hard enough, sometimes we will get lucky, and this is such a case of bringing all this together; me, you, the team, the venue… You have mentioned a few times, “thank you for trusting me…” but there must have been a trust the other way as well.

You blindly accepted the challenge to face this team in a foreign environment…woman alone. In my book, that’s courageous."

Paul Dornbrack Sasol Technology Fuels Research

"The teambuilding session you facilitated at Optilog was a great success. I believe there was a message/ lesson for each of us."

Amanda Burger Training Manager Optilog

“Elmarie has been excellent . She has a lot of experience and has given me context on the questions I had regarding leadership and management.”

Michael Kloeck Head: Africa Expansion FNB

"It was an absolute pleasure receiving training from Elmarie, it gave me great insight into effective communication tools and handling difficult conversations."

Mbali Myeni Sales Coordinator Optron Geomatrix

"This was a very, very interesting, informative and useful course. We can all benefit from it – highly recommended”

T. Wehrle Sales Administrator Optron Geomatrix

"Merging two small enterprises into one business while increasing the services and products business offer at the same time, leads to bewildered reactions from management and staffers. Gone is the stable environment where everyone knew exactly what, where, when and how to make their unique contribution to mutual success. Optilog turned to the Mindspa Institute at just this stage, and just in time! Elmarie workshopped management and staff through a difficult session to rid people of preoccupations with the old ways, while establishing sound guidelines for interpersonal as well as business communication and conduct. Practical workplace examples and fielding of questions from the floor promoted understanding and acceptance of the value of the day long session. By adding a basic overview of the change management process, an almost tangible mood of supportive behaviour and renewed commitment became evident at the social gathering held to conclude the day. The success of the event can be judged by the numerous requests for a follow up session, and the many new inputs from all concerned to meet our profit targets!"

Johan Slabbert Chairman of the Board Optilog

"I wanted to use this opportunity to thank you for the excellent management workshop that you facilitated for our executive team. I think it was 100% on target and that we all have a better focus."

Perie Franken Operational Manager ProjectLink Consulting (Pty) Ltd

"Elmarie, WELL done on the excellent feedback I received. You were a winner in the training intervention – exactly what I suspected. Thank you for continuing to make a difference to our colleagues’ lives."

"I have never been to a course that was presented like this. Elmarie had the whole group involved for the two days. There was so much interaction and not just the ususal reading from a manual or looking at a presentation. Even shy people participated. The examples and “games” was well chosen. I will recommend her to everyone and so many people that I am going to tell about this course.

Well done to the person who chose her to train for Sasol."

Lorna van Schalkwyk Work Management Practitioner Sasol SA

"The presentation was excellent and Elmarie displayed thorough knowledge of the subject."

Meshack Teffo Senior Manager Armscor

"Elmarie, this is just to say "Thank you" I really learned so much and already start to practice some of the many things we have learned last week. Your presentation style is so comfortable and relaxing. One feel so important and you make me feel that I am not the only one with this "simple" problem. Your feedback made me realise that we are so different and all issues can be resolved."

Cristal Muisoor Executive Secretary Namibia Water Corporation

"Relevant content and an exciting workshop which should be spread to all."

Elliot Makuzo Provincial Manager PSA

"We all need to be reminded of the things we know, but often forget to implement in our daily busy schedule. This course is so valuable, it should be run over or 3 or even 4 days."

Andre van Schalkwyk Provincial Manager PSA

"Everything I have learnt in these two days have been very helpful and very informative. It has been an excellent course."

Ntombi Mathabela Flight Crew Training Co-ordinator SAA

"Elmarie, thank you for a great and wonderful presentation. Your presentation made a great impression on my colleagues and I received excellent feedback. Lake International is proud of our association and are happy to recommend your services to any organisation."

Ilse Channer Lake International Technologies

"The session on the 1st, although opportunistic on my behalf, was very refreshing. I was a visitor to Lake for two days and I appreciate management including me in your presentation.

I have completed a host of similar sessions over the years but must admit that your style and content fits exceptionally well with your business name. I find that Australian businesses (in general) pay lip service to and generally lack the fundamentals when it comes to delivering tangible results on people management. I found your content was stimulating and relevant with something there for all participants. And needless to say it was very well delivered."

Neil Mulcahy General Manager Seed Solutions (Australia)

"Elmarie Pretorius was a very good facilitator and made the two days interesting and fun."

Shamina Dhoda Nedbank Limited

"She knows what she is talking about, I am now looking forward to improving myself in many ways."

Bongie Mathema Thrive Learning Facilitation

"It was a great experience."

Helga Lombard Nedbank Limited

"I have known Elmarie Pretorius since 1987 in a business capacity. She has always impressed me with her exceptional competence, professionalism and thorough business practice. However, over and above this, she has an effervescently positive approach to an integrated life that delivers in all areas.

I have no doubt that Elmarie will contribute significantly to the lives of those she is given the opportunity to influence through business, presentations, or training engagements. She inspires hope and joy based on sound business insights and professionalism."

Dr Mark Manley International Leadership and Strategy Consultant

"I wish to share the following experiences with the reader of this letter in light of my personal as well as our company’s dealings with Mrs. Elmarie Pretorius.

First and foremost, I will start with the end in mind stating that I would recommend her services to any company. Why? She’s not your typical outsourced consultant. She has a good understanding of how to manage business risk, knowledge of where to place key people and to implement processes to protect the business. She has extensive experience and knowledge when it comes to strategy development as well as the implementation of the strategy to the point of realising the strategic objectives. In addition to this, her intentions are true and not empty sales talk.

Based on the fact that she has personal experience as an executive leader, this in-depth understanding of the business dynamics including the vital role of human capital development, enables her to formulate influence strategies i.e. drive exceptional levels of motivation. She communicates with impact and in a compelling manner to both individual and group situations, easily adjusting language to capture and keep the attention of the audience. She uses open-ended question style presentations to explore and clarify operational and strategic information, checks for understanding and uses appropriate techniques to move others to action or to gain agreement. She has a great ability to summarise outcomes of discussions and to establish the next step, if needed. She is comfortable with herself, establishing trust easily with an individual or team. Once this trust is solid, motivation becomes natural from within the team.

I would personally recommend any business to make use the skills of Elmarie Pretorius."

Jacques Breytenbach CEO Primedia Publishing

"We had the pleasure of having Elmarie for a full day workshop to enlighten and assist our female staff members with the pressures of everyday life, work stresses and basic coping skills. The course material was relevant to all levels of employees, informative, entertaining and simple enough to have a strong impact. The ladies were encouraged to join in with discussions and even our most introverted staff members ended up laughing, sharing and learning. All my staff commented that they felt liberated, uplifted and energized.

This is made all the more meaningful by having the workshop presented by Elmarie herself. She has tremendous life and work experience but she also lives her life as she teaches it and this radiates from within her and inspires all those around her to want to do the same."

Colleen Henry Spectrum Visual Networks - Primedia Group CFO

"It was fantastic, she is an excellent speaker and the session was very informative, we all felt special after that and the gifts was a nice touch and surprise. From my side I wish to thank you and Management for arranging this event."

The Mindspa Institute is always looking for additional workshop presenters.

If you are a subject-matter expert or an industry specialist, please contact Elmarie Pretorius on 087 754 6183 or e-mail This email address is being protected from spambots. You need JavaScript enabled to view it.

Ms Elmarie Pretorius international speaker, trainer and author obtained a BA (Hns) degree in Communications from North-West University and started her career as Public Relations Officer for Toyota Marketing. She held various marketing positions and steadily climbed the corporate ladder. At the age of 34 she was appointed MD of Primedia Publishing and 3 years later was promoted to CEO of Cinemark.

After 21 successful years in the publicity, media and marketing industries Elmarie left the corporate world to concentrate on her own business. Her passion for business and people in particular has led her to apply her extensive experience and passion in the field of designing and delivery of innovative business and people solutions through strategic training interventions.

Elmarie’s Speaker List

Bosphorus International Executive Assistant Summit held in Instanbul ( 2009, 2010 and 2011) – topics include Self-Management in a stressful environment, Time Management, Effective Communication and Listening Skills and she successfully presented motivational interventions at the following. ACSA Women's Day Celebration 2010 – Topic Women in Business

SAIMAS conference in 2010

Reinventing Customer Service Africa Conference 2012

Coschem conference in 2009 and again was the keynote speaker at their Lecture Evening in 2012 – topic Emotional Intelligence in the Workplace

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Your delegates will be newly focused on the vision and challenges of the business and of the future.

You should expect a noticeable boost in motivation levels as the delegates will experience the fact that the company cares about the continued success of the business and the importance of their individual contribution and is prepared to invest in an intervention to train and assist them with their challenges.

The delegates will have a renewed sense of what is important for the business, what are the current challenges in their team and will feel equipped with tools and renewed energy to tackle these challenges successfully.

In-house training will improve teamwork and cohesion as the team will have an improved understanding of their roles in the organisation and the team and what they should accomplish to ensure sustainable success for the business.

The delegates will better manage themselves, each other, their teams, clients and their projects as their development in terms of the training interventions continues.

The training interventions are presented by qualified facilitators of many years of hands on experience in the business and training world. The course material is therefore not presented as boring slides, but is vibrant, practical, applicable and is blended learning (theoretical issues intermingled with practical applications, role playing, examples and exercises).

The delegates will feel as if their personal challenges around the course material has been addressed and will be equipped with practical tools that they can implement immediately.