It does?! I still have no idea what it means. The client is either asking about the company website or the in-house software or maybe phones or the workers on site. No idea. No clarification was provided so far.

I'm usually pretty good at "bad English" translations. The wannabe accountant is saying that sometimes there's one person making an expense/cost entry and then someone else is totaling the job/project (presumably for an invoice and/or statement). They want a way of automating the calculations.(I wonder if there's a career in this; translating poor client directions. It could be a side-line of translating Chinglish manuals.)