Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Would greatly appreciate help with my laptop. I can’t download the SF_Diagnostic_Tool, as can’t access the net and can’t get at the dump files. Last thing I did on my laptop was download baseball team logos a couple days previous to problems. Any suggestions appreciated. Use mobile hotspot for internet and this is not working in SafeMode. These are the lap top specs, and can provide more if needed:

Would stress first that I cannot get Internet access in safe mode (mobile hotspot is what I use).

In answer to your questions:

As far as I know, I don't have an SSD. If I did would I find it in the computer SPECS, or is it external? I do have an external HD, and access to another computer that has access to the Internet.

As long as it's possible from SAFE MODE (all that I can get into as everything disappears from the desktop out of safe mode, except the recycle bin) I can do anything that you have suggested that does not need Internet access. So that would, as far as I can see, be the 'Run Check Disc' and the 'Hard Drive Diagnostic Procedure'. Does that sound right to you?

When you start the computer, tap F5 or F8 constantly, that should bring you to a screen with safe mode boot options, choose safe mode with networking. You should be able to access the internet with that. As far as the diagnostics go, you can download and burn the disks from another computer. If KoolKat's suggestions do not solve your problems, I suggest running Memtest86+. for 7 passes, usually best to run overnight.

Were you able to get into safe mode with networking? If you were, maybe someone else can help you. I'm not much of a laptop person, I'm much better with desktops. lol. But, it should work with a wired internet access.

If no, do you have access to another computer running the same windows version, you may make a repair disk from that computer too. Any of your friends or in family may have one. System Repair Disc - Create

BSOD: Error 0xc000000e among others. Can only access safe mode

BSOD and multiple restart. can access only through safe modewhen i switch on my laptop BSOD comes and the system restarts.
The Stop message is 0x0000007E(0xC0000005,0x8E678EF4,0x80786688, 0x80786260)
i have run the memory and RAM diagnostics, everything is fine. I hve ubuntu installed and that runs perfectly.
i have used the SF diagnostic tool and...

BSOD Help and Support

Disk Read Error, Acer eRecovery Doesn't Work, Can't Access Safe ModeMy sister's Acer Aspire One 722 running Windows 7 gives this message "A disk read error occurred. Press Control +Alt to restart" every time we try to start the computer. She did not download anything new or made any changes prior to this. However, she told me that before this happened she had put...

Cannot access Safe Mode but can boot in Safe Mode with NetworkingAfter attempting to start my Laptop in Safe Mode, it loaded drivers normally only to crash a few seconds later. A prompt message appears but is impossible to read because Windows immediately reboots upon showing the prompt.
Safe Mode with Networking loads normally.
Any ideas or advice?
The...

BSOD Help and Support

BSOD on start up, cannot access safe mode, 0x000000c9Hi,
I have not made any software chages that im aware of last time i was on my laptop. However now when i turn it on as normal and once i get to the windows screen and the windows sign has appeared it waits a second and then i get the blue screen. Then when i reboot and try to start in safemode by...

BSOD Help and Support

BSOD can't access safe modeI was recently having problems with installing Microsoft Silverlight on my Windows 7 64bit laptop. I followed instructions on several forums which told me to remove the program using comand prompt. I tried doing this but it couldn't find the specific file so i uninstalled it using add remove...