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Just got a phonecall from this number claiming they were calling from Orange and saying they could save me money on my Pay As You Go ‘bill’. Thought it was a bit weird that it came up as another mobile number so I said I couldn’t talk as I was in work.. The lady then got a bit arsey and said that they didn’t do call backs, then hung up. Is this a bit dodgy or just bad customer service?

is going to the dogs. rang up about my broken phone the other day and the first woman i spoke to was rather rude to me, the next was a chap who couldn't get his computer to work and promised to call me back when it was working. never did.

I've only had my pay as you go for a few months and I've not but problems with them. Everytime I top up I don't get my txts straight away and every time I ring they tell me different things. They can get quite nasty too. Can someone tell me, are you supposed to get your free txts straight away? The guy last month said I had to wait 30 days but a day later I had them. Very confusing and very, very frustrating!!

You should be wary of these types of calls. I get about one a month, and I'm on 3. They are always from mobile numbers. They are not actually phoning from the network at all. They are trying to get you to sign up/upgrade which will invariably be a rip off.

They won't tell you their name, if you ask for a call back or ask any kind of searching question they will hang up pretty much instantly. Avoid.

I googled the number (as you do) and it came up with a forum full of at least 500 all saying that they'd had the same call.

It did appear to be Vodafone as they woke me up and caught me unawares, tying me into an extra 6 months on my contract in return for "£20 credit".

I went into Vodafone to ask about it and the guy laughed and said that it happens all the time, and that he'd take it straight off my account. And so he did! (Only after taking the piss out of me for being asleep at 2 in the afternoon when they called me.)

They rang again a few months later at about 8 in the evening - unfortunately for them i'd been in the SU bar since 2pm. They asked me if any of my family would like to benefit from cheap line rental on vodafone since i had been such a loyal customer - i asked for more details - but she asked me to confirm my pin number and address! I told her that i didn't want to disclose this information since she was calling me - and she said that she had to make sure that she was talking to the right person. I said i wasn't interested and hung up. Take that Vodafone!