Enercom's dynamic range of online energy products and client services are designed to help you:

Provide customers with personalized energy use information

Empower customers to find energy answers on their terms

Retain customers and increase customer satisfaction

Build customer loyalty and strengthen brand equity

Promote and encourage repeated use of website resources

Promote energy conservation and demand management

Cross-promote marketing, energy efficiency and trade ally programs

Present billing information and identify billing variances

Control customer service costs and maximize resource productivity

Increase first call resolution of customer complaints

Reduce the number of billing error complaints and related onsite service calls

Monitor, measure, and track website usage patterns

Mine and quantify valuable marketing and customer energy use data

Products

If you represent an energy or water utility company, you have customers and they have questions...

Your customers look to your company to be the energy and water usage experts in your market. And customers these days
expect you to provide them with personalized answers that meet their needs, on their terms. Unless you offer a 24/7 customer
service call-in center, your best route to meeting your customers' expectations is to offer high-quality interactive online
tools and calculators that they can access on your website anytime of the day or night.

Enercom's product lineup includes self-guided home and business energy audit software, home water audit software, a wide assortment
of online energy calculators and energy consumption comparison tools, online energy libraries for home and business, energy and
water bill analysis tools, carbon footprint and greenhouse gas impact calculators, smartphone and tablet apps, and much more.
Enercom's products are designed to be seamlessly integrated into energy and water distribution utility websites to allow customers
to find immediate answers and actionable recommendations to their personal energy and water consumption and billing questions.