When upgrading the TSM version from V1 to V2, the new applied license can’t be imported

Publication Date: 2012-10-22Views: 85Downloads: 0

Issue Description

The customer’s original TSM version isV1R1C03, upgrade it to V1R2C06, due to worry about the previous license has a problem, apply a new license reference the ESN of V1R1C03 version’s license, applied for a license has the same ESN number (V1R2 version).
After upgraded the server, import license of V1R2 error, and can’t import.

Alarm Information

None.

Handling Process

1, used the original V1R1 version’s license.
2, use V1R2 version’s ESN tool to carry on the calculation, and then according to this new ESN number apply V1R2 version’s license.

Root Cause

The way calculate the ESN when TSM calculates V1R1 and V1R2 version is different, so in the calculation of the same server ESN number, can lead to the calculated ESN number is differrent, if you want to apply for V1R2 version’s license, should use the V1R2 version’s ESN number calculation tool to carry on the calculation, and then according to this new ESN number apply.
V1R2 can be compatible with V1R1's license, also can directly use V1R1 version’s license.