Business Service Directory & Self Service Tools

This page will help you get through to the right department in Telstra quicker. It's for Telstra Customers on Business plans. Remember you can always still call our local Telstra Business Centre in Geelong on (03) 5246 9900 and we can assist or point you in the right direction. Click here for a printable PDF version of this page.

Self-Service Tools

"My Account" on the web lets you

See your individual and team shared Data usage.

View your Bills online and unbilled activity before bill release.

Request a bill, payment extensions, make payments.

Arrange direct debit, consolidate multiple accounts together.

Update billing addresses, change bill delivery to paper/email.

Access Telstra Customer Loyalty discounts/offers.

How to register for “My Account”

Visit Telstra.com on a computer/tablet

In the top right hover over ‘My Account’ then select ‘Business Account’