Unique, handcrafted products for your pets

Updates on Royal Mail and COVID-19

Royal Mail is currently experiencing some delays to normal service, on a country by country basis, due to COVID-19, but is still accepting and delivering packages. Some of the Royal Mail services below include tracking, so you can rest easy knowing when your orders will arrive.

We’ll share any additional updates about the impact of COVID-19 on Royal Mail processing times as they’re available.

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FREE UK & EUROPEAN DELIVERIES*

UK Deliveries​

Royal Mail 1st Class Signed Delivery (1-3 working days) £4.20

Royal Mail 1st Class Delivery (1-3 working days) £3.20

Royal Mail 2nd Class Signed Delivery ( 2-5 working days) £3.70

Royal Mail 2nd Class Delivery (2-5 working days) FREE

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European Deliveries

Royal Mail Tracked and Signed European Shipping (7-10 working days) £11.25

Royal Mail Standard European Shipping (7-10 working days) FREE

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Rest of The World

Royal Mail Tracked and Signed International Shipping (7-10 working days) £15.80

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Customs Information

When ordering goods from KIVULI for delivery outside of the European Union, you may be subject to import duties and taxes which are levied once the package reaches your country. Any additional charges for customs clearance must be borne by you, we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information.

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If you have any further questions about shipping and delivery please feel free to contact us viajames@kivuli.co.uk