Privacy Policy

In this privacy statement, we explain what we do with the data we obtain about you via https://monarchhomefurnishings.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;

we aim to limit our collection of personal data to only the personal data required for legitimate purposes;

2 Sharing with other parties

We only share or disclose this data to other recipients for the following purposes:

Purpose of the data transfer: Analytics
Country or state in which this third party is located: USA
Purpose of the data transfer: Payment Processing
Country or state in which this third party is located: United States
Purpose of the data transfer: Payment Processing
Country or state in which this third party is located: United States
Purpose of the data transfer: Security
Country or state in which this third party is located: United States

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

3 How We Respond to Do Not Track Signals

Our website responds to and supports the Do Not Track (DNT) header request field. If you turn DNT on in your browser, those preferences are communicated to us in the HTTP request header, and we will not track your browsing behavior.

5 Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

6 Third party websites

This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

7 Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8 Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below. You have the following rights:

8.1 Right to know what personal information is being collected about you

A consumer shall have the right to request that a business that collects personal information about the consumer disclose to the consumer the following:

The categories of personal information it has collected about that consumer.

The categories of sources from which the personal information is collected.

The business or commercial purpose for collecting or selling personal information.

The categories of third parties with whom the business shares personal information.

The specific pieces of personal information it has collected about that consumer.

8.2 The right to know whether personal information is sold or disclosed and to whom

A consumer shall have the right to request that a business that sells the consumer’s personal information, or that discloses it for a business purpose, disclose to that consumer:

The categories of personal information that the business collected about the consumer.

The categories of personal information that the business sold about the consumer and the categories of third parties to whom the personal information was sold, by category or categories of personal information for each third party to whom the personal information was sold.

The categories of personal information that the business disclosed about the consumer for a business purpose.

8.3 The Right to equal service and price, even if you exercise your privacy rights

We shall not discriminate against a consumer because the consumer exercised any of the consumer’s privacy rights, including, but not limited to, by:

Denying goods or services to the consumer.

Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties.

Providing a different level or quality of goods or services to the consumer, if the consumer exercises the consumer’s privacy rights.

Suggesting that the consumer will receive a different price or rate for goods or services or a different level or quality of goods or services. However, nothing prohibits us from charging a consumer a different price or rate, or from providing a different level or quality of goods or services to the consumer, if that difference is reasonably related to the value provided to the consumer by the consumer’s data.

8.4 The right to delete any personal information

A consumer shall have the right to request that a business delete any personal information about the consumer which the business has collected from the consumer.

A business that receives a verifiable request from a consumer to delete the consumer’s personal information pursuant to subdivision (a) of this section shall delete the consumer’s personal information from its records and direct any service providers to delete the consumer’s personal information from their records.

A business or a service provider shall not be required to comply with a consumer’s request to delete the consumer’s personal information if it is necessary for the business or service provider to maintain the consumer’s personal information in order to:

Complete the transaction for which the personal information was collected, provide a good or service requested by the consumer, or reasonably anticipated within the context of a business’s ongoing business relationship with the consumer, or otherwise perform a contract between the business and the consumer.

Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity.

(Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.

Comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code.

Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the businesses’ deletion of the information is likely to render impossible or seriously impair the achievement of such research, if the consumer has provided informed consent.

To enable solely internal uses that are reasonably aligned with the expectations of the consumer based on the consumer’s relationship with the business.

Comply with a legal obligation.

Otherwise use the consumer’s personal information, internally, in a lawful manner that is compatible with the context in which the consumer provided the information.

9 Selling and disclosure of personal data to third parties

We have not sold consumers’ personal data in the preceding 12 months.
A list of the categories we have disclosed for a business purpose in the preceding 12 months:

A first and last name

Financial information such as bank account number of credit card number

10 Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

Annex

EWWW Image Optimizer

If you accept user-submitted images and use the API or ExactDN, those images may be transmitted to third-party servers in foreign countries. If Backup Originals is enabled, images are stored for 30 days. Otherwise, no images are stored on the API for longer than 30 minutes.

User-submitted images may be transmitted to image compression servers in the United States and stored there for up to 30 days.

User-submitted images that are displayed on this site will be transmitted and stored on a global network of third-party servers (a CDN).

WooCommerce

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed

Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping

Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

Send you information about your account and order

Respond to your requests, including refunds and complaints

Process payments and prevent fraud

Set up your account for our store

Comply with any legal obligations we have, such as calculating taxes

Improve our store offerings

Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Order information like what was purchased, when it was purchased and where it should be sent, and

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example, Stripe is a payment processor that allows us to ensure your payment is securely transacted. Your information is shared with their systems in order to facilitate the transaction. Klarna payment processing also requires that your information be shared with their systems.

Google analytics is used to gather and store information about our site visitors so we can improve the store experience. This may include pages you visit, how long is spent on them, the adjusted bounce rate, and geolocation information.

Searches performed for products are also logged and stored. This allows us to provide mispelling and fuzzy matching fallbacks, determine most popular searches and other metrics useful to improvement of the search results provided to customers.

Payments

We process payments through Stripe and Klarna. When processing payments, some of your data will be passed to Stripe (or Klarna), including information required to process or support the payment, such as the purchase total and billing information.

Klarna Payments for WooCommerce

When you place an order in the webstore with Klarna Payments as the choosen payment method, information about the products in the order (namne, price, quantity, SKU) is sent to Klarna together with your billing and shipping address. Klarna then responds with a unique transaction ID.This ID is stored in the order in WooCommerce for future reference.