Presenter Information

Start Date

11-12-2016 12:00 AM

Description

Information systems (IS) research has studied trust primarily from a beneficial perspective, but has overlooked that excessive trust can also lead to negative consequences. This study seeks to understand how increasing levels of trust formed between individuals and cybersecurity systems lead to such consequences, in doing so we introduce the concepts of habitual trust and misplaced trust. Studying the development of these forms of trust in a cybersecurity system will extend our understanding of trust. Dual processing theories of cognition and expectation-confirmation theory are employed to build an integrative model to better understand the formation, sources, and consequences of habitual and misplaced trust in cybersecurity systems.

Share

COinS

Dec 11th, 12:00 AM

Habitual and Misplaced Trust: The Role of the Dark Side of Trust Between Individual Users and Cybersecurity Systems

Information systems (IS) research has studied trust primarily from a beneficial perspective, but has overlooked that excessive trust can also lead to negative consequences. This study seeks to understand how increasing levels of trust formed between individuals and cybersecurity systems lead to such consequences, in doing so we introduce the concepts of habitual trust and misplaced trust. Studying the development of these forms of trust in a cybersecurity system will extend our understanding of trust. Dual processing theories of cognition and expectation-confirmation theory are employed to build an integrative model to better understand the formation, sources, and consequences of habitual and misplaced trust in cybersecurity systems.