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Silver Peak Assist

Geographically distributed enterprises implementing an SD-WAN solution have a
range of options for designing, procuring, deploying and managing ongoing operations. When an enterprise chooses a “do it yourself” (DIY) approach, the enterprise
procures, owns, configures, deploys and manages the SD-WAN equipment, software and network connectivity. For an enterprise IT team that prefers to obtain
professional technical assistance for their DIY deployment, Silver Peak Assist is an
optional, rapid deployment service.

Silver Peak Assist

Silver Peak Assist is a subscription service that provides Silver Peak enterprise customers with technical assistance through the deployment phase of the
Unity EdgeConnect™ SD-WAN edge platform. Silver
Peak Assist is designed to help customers to assess
their unique deployment needs, offer high level support through the deployment phase, and coordinate
with certified Silver Peak partners for on-site deployments. This is a 24/7 virtual deployment “white glove” support desk for all Enterprise Customers and to
ensure smooth and successful deployments.

Product Description: Silver Peak Assist
(30-day license)

Product Ordering Number: 300524-001

Product Number: SPS-ASSIST-30D

Silver Peak Assist is sold as a 30-day subscription
license. Silver Peak Assist can be purchased at any
time, for support on any specific network.

An enterprise customer can then select from the following list of services
tailored for their requirements:

Note that Silver Peak Assist services are delivered
remotely and are not delivered on-site. For services
that require on-site support, Silver Peak will refer customer’s to an Authorized Deployment Partners (ADP)

Benefits of Silver Peak Assist

Utilizing Silver Peak Assist can help reduce the time
required by internal IT resources, mitigate delays in
deployment and accelerate the time to realizing the
full value of the Silver Peak Unity EdgeConnect
SD-WAN edge platform.