FAQ

Q: What is the 1 Voice Beanie?

A: The 1 Voice Beanie is a warm, comfortable beanie with headphones sewn in right over your ears. There is also a Bluetooth controller attached to the back of your hat that allows you to connect wirelessly to your phone or audio device.

Q: How do I connect my phone/audio device to the 1 Voice Beanie?

A: Creating a Bluetooth connection to the 1 Voice Beanie is super easy. All you need to do is hold down the center button on the Bluetooth controller for 3 seconds. The led lights will start blinking red and blue which indicate that it is searching for your audio device. Open up the Bluetooth page on your phone/audio player and select the connection named “1 Voice.” Once selected, your beanie will be paired with your audio player and you will be ready to listen to your favorite music wirelessly while you are on the go.

Q: Where does the 1 Voice Beanie ship from?

A: New Jersey

Q: How long will it take to get my 1 Voice Beanie?

A: 2-7 days depending on where you live.

Q: Is the 1 Voice Beanie waterproof?

A: The 1 Voice Beanie is not waterproof, but it is water resistant. You may damage the Bluetooth chip or the battery if the hat gets submerged in water. However, since the beanie is water resistant, you can enjoy your favorite music while skiing and snowboarding.

Q: Can I put the 1 Voice Beanie in the washing machine?

A: Since the beanie is not waterproof, you cannot put it into the washing machine. However, the sound disks are removable so you can hand wash the beanie. Please be sure to keep the Bluetooth controller and the sound disks dry. Do not submerge the sound disks or the Bluetooth controller in water.

Q: How do I recharge the 1 Voice Beanie?

A: The 1 Voice Beanie is super easy to recharge. Your order will include a USB recharging cable that connects to the Bluetooth controller located on the back of the beanie.