New to the forums, so I'm not sure if this post belongs here but here goes my question.

My company, used to have the old "brick" BBs, which we were all setup on with BIS. Now on BIS, the e-mail filtering was pretty straight forward. The nature of my job requires me to set a specific address to trigger Level 1 PINs, but sometimes, the e-mail address gets cc'ed. On BIS this was super easy to filter.

I would put in the To: field => send me a Level 1 PIN
In the CC: field, => Forward as mail (thus not triggering PIN alert)

Now we've been given some Bold 9000 (I'm pretty sure) and we're on BES, and for the life of me, I cannot replicate the same level of filtering as I used to in BIS.

Been talking internally to the admins of my company and it's thought that perhaps, an upgrade to BB OS 5.0 (or higher) on my Bold 9000 may rectify this filter issue, as the filter logic has been confirmed to be sound.

As of now, I'm running on OS 4.6.0.303. Is there any validity that an upgrade to v5.0 would rectify this?

That being said, Rogers needs to pick up on it's game and push that OS update...