“The Accedian performance monitoring solution gives us a complete view of network performance and met all our cost and performance objectives,” said Maciej Rozowicz, Transmission Access and Aggregation Section Manager at T-Mobile Poland. “It is key to our goal of providing the best service to our customers.”

Mobile operators need to assure reliable quality of service (QoS) to deliver a positive customer experience and stay competitive, and delivering this requires seamless core-to-edge and multi-domain traffic monitoring coverage. While expanding its footprint in Eastern Europe, T-Mobile Poland found that inconsistent nationwide backhaul network performance visibility made it difficult to identify and troubleshoot network problems and satisfy QoS requirements.

Accedian’s V-NID Performance Platform provided T-Mobile Poland the ability to accurately diagnose and resolve QoS issues such as increased latency and call drops, and to strategically plan capacity expansion. T-Mobile Poland can now view network performance holistically over its national footprint, which allows the operator to efficiently identify the origins of any issues that arise, quickly resolve them, and be truly proactive with operations and maintenance (OAM).

T-Mobile’s integrator partner, AM Technologies Poland, helped the operator select the V-NID performance assurance solution and performed the installation, configuration, testing, and implementation nationwide within a year, ahead of schedule. AM Technologies utilized the Accedian solution because it is unique in its ability to provide a uniform instrumentation layer over multi-vendor and multi-domain networks like T-Mobile’s.

“This was a complicated project, because it spanned a heterogeneous network, with many technologies, network equipment vendors’ equipment, and different protocol domains,” said Władysław Misztal, Telecom Sales Manager, AM Technologies Poland. “But, with good communication and cooperation between T-Mobile, AM Technologies, and Accedian Networks, it turned out to be an easy and fast implementation. We would normally expect several months more effort and many more operational obstacles to complete a project of this scale where interoperability is a key factor.”

AM Technologies is an authorized distributor in Poland of Accedian Networks and other leading manufacturers and vendors of the measurement equipment and systems, as well as an integrator of measurement systems. The company was established in 1999 and specializes in delivery of appliances, complete solutions and related software and services. It also provides know-how, technical support, trainings and maintenance services. In 2002 AM Technologies created own R&D department, which develops special, custom-made measurement software and solutions. http://www.amt.pl/

In her role as Senior Marketing Writer at Accedian, Mae blogs, manages social media strategy, and produces a variety of collateral focused on thought leadership around telecom industry news and trends. She has more than 15 years of journalism and marketing experience, covering business-to-business technology, including telecom, for a variety of organizations including TMCnet.com and Ziff Davis. Mae holds a B.A. in communications from Thomas Edison State College.