Tyler woman claims extended warranty on furniture not honored

A Tyler mom said she is fed up with a local furniture company, following what she is calling a breach of contract. Filpa Park said she purchased what she thought was full coverage for any issues with her dining room table.

Author:
Taeler De Haes

Published:03/09/17

A Tyler mom said she is fed up with a local furniture company, following what she is calling a breach of contract. Filpa Park said she purchased what she thought was full coverage for any issues with her dining room table.

Park bought the dining room set from Ashley Furniture Homestore (AFH) in Tyler, and a five-year extended warranty.

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What she didn't know was the warranty was through a third party vendor – GBS Warranty.

GBS Warranty is a company selling furniture warranties covering accidental damage - like spilling nail polish remover or a few scratches from wear and tear.