Payment/Delivery Options

Base Miles Calculation

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

ABOUT TAX INVOICES

Your tax invoice can be downloaded on flysaa.com under Manage & Fly 72 hours after the e-ticket has been issued.

If a Tax Invoice has been successfully generated from the South African Airways Tax Invoice System, the onus rests on the recipient to ensure that his/her mailbox has enough space to receive an e-mail - with a PDF attachment; and that his//her service provider or exchange server allows for delivery of such e-mails. South African Airways, can not take responsibility for undelivered e-mails due to any other reasons beyond our control including the above.

Prescribed details required from the South African Revenue Service on a tax invoices

Tax invoices must ordinarily reflect the following details as prescribed by the South African Revenue Service Act, 1997 (Act No. 34 of 1997):

SAA ticketed customers affected by the above flight cancellations will be offered the following assistance either via SAA’s Call Centre’s, City Ticket Offices, Airport Ticket Offices, or customers may contact their Travel Agent;
• rebooking on the next available flight (same cabin / same booking class) subject to space;
• all date and flight change fees will be waivered;
• the offer must be taken up and tickets re-issued through an SAA or Travel Agents office by 25 July 2014;
• if you are moving to a later date, all such travel must commence on/before 31 July 2014;
• full refund, waivering all cancelation and administration fees will apply;
• assistance will also be provided to passengers holding Voyager redemption tickets on SAA.

The waiver conditions apply to SA flights within SA Airways network, issued on SA (083) ticket stock only. SAA Reserves the right to amend the policy without prior notice.