Field Technical Service Representative Madrid/Central Area (Spain) in Nationwide Spain at Radiometer

Job Snapshot

Job Description

Job ID: IBE000045

About Us

At Radiometer, our mission is to help caregivers make diagnostic decisions that save lives. To provide caregivers the insight and confidence that help them arrive at the right diagnostic decisions – decisions that in the end help save lives.

On a yearly basis millions of lives are touched by the information our solutions provide and that’s a fact, we take very seriously; the more critical the setting, the greater the requirements are and that’s why we’ve made it our vision to improve global healthcare with reliable, fast and easy patient diagnoses.

At Radiometer, we acknowledge that the information our products provide is often the difference between life and death; an acknowledgement that drives and unites us as a company. From biotech and software specialists to financial controllers and engineers, all 3200 colleagues are committed and dedicated to help realize life’s potential.

If you aspire to be part of a purpose, performance and values driven organization whose mission and vision guide every action, we are eager to hear from you.

Description

As part of Service department, and specifically in Madrid (Spain) or surroundings, you will be responsible for all our service post sales service in Madrid and Central Area inside Spain.

To become successful, reporting to the Sales Area Manager, your responsibilities and tasks as Field Technical Service Representative will among others include:

Responsible for service post sales attention to our analyzers and IT solutions.

Conduct preventive maintenance in our analyzers install base.

Responsible for achieve service goals cooperating with the team.

Retain our current customers.

Achieve service targets as service contracts and new digital services.

Plan, organize, execute and follow up customers call visits.

Installation of instruments and customers use training.

Collaborate with the sales team to achieve sales target in the Region.

Job Requirements

Qualifications

"Constructive Diversity" is one of our core values, and we believe that human diversity creates a dynamic and creative environment. Therefore, we encourage diversity through our recruitment process. However, we believe that the following formal qualifications will improve your chances of success:

Have a university or medium/high degree in Engineering or other Technical career (Electronic, mechanics,…)

Fluently speak Spanish and English.

Manage IT tools, CRM and office (excel, word, power point).

IT skills and knowledge as SQL database, Java, Mirth.

Post Sales Service experience and knowledge in healthy/hospitals sector.

Taking responsibility as well as being engaged and committed about what you do as is:

Be willing and open to learn and look for continuous improvement.

Be creative at the same time as analytic and organized.

Have good communication skills.

Be a self-motivated person with management by objectives.

Organizational skills

Communication skills, Keeping always an attitude of service using active listening and empathy with colleagues and customers

Service aptitude and attitude

Be willing to travel inside and outside of your territory.

We plan to conduct interviews as soon as relevant candidates have been identified …so please do not hesitate to apply. Start the application process by pressing "Apply”…..

We offer you

A unique opportunity to work in the field of medical technologies, where knowledge sharing and professional respect combine to make it both fun and meaningful to go to work. Both working in Murcia/Alicante Region (Spain) and abroad you will meet enthusiastic colleagues who take pride in making a difference in a company whose products can truly impact other people's lives. We offer you 'freedom with responsibility', opportunities for training and career development, and a wide range of staff benefits.

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 67,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $18.3B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,200% over 20 years.

At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.