Account Manager

At Fishbowl Solutions, we help innovative companies improve access to information, streamline processes and drive innovation. As an Account Manager you will engage with new clients to uncover innovative solutions to key business problems by leveraging Enterprise Search and Custom Fishbowl Software while partnering with our team of technical consultants to design, deliver and implement solutions that help our Customers solve costly, frustrating knowledge sharing problems.

For example, we are working with Fortune 500 customers to deploy both cloud-based and on-premise Enterprise Search solutions (Google Cloud Search and Mindbreeze) to consolidate information from multiple data sources into a "single pane of glass" on their Intranets to improve employee and field service productivity by 15-30%.

Another example is working with enterprise customer support teams to uncover ways to use artificial intelligence and machine-learning to better index their customer service knowledge bases and dramatically reduce the time-to-resolution for support agents and lay the foundation for a customer self-service phase.

To win these projects, the successful candidate will work with the business leaders to uncover key business challenges and priorities and craft a solution that will drive a ROI. They will work with our technical consultants to help accomplish this.

Are you passionate about technology and helping customers solve business problems? Are you energized by working with customers to understand their strategy and being able to provide them solutions that help them accomplish their goals? Successful individuals understand business and technology and are interested in helping our team deliver innovative solutions to our customers.

As a Fishbowl Account Manager, a typical day might include the following:

Leading enterprise-wide sales pursuits valued at $15K-$1 Million in revenue

Ability to communicate effectively over the telephone with high-level decision makers

Fishbowl Solutionshttps://fishbowl.prevueaps.com

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