I’ve been trying to log on to my Facebook account and I can’t. Ever since I changed pho...

GetHuman-allyse's customer service issue with Facebook from October 2018

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Help with my Facebook issue

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GetHuman-allyse's next move: go to the Facebook help center.

Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-allyse will want to follow the link below to head to their help center. We will check on GetHuman-allyse later to make sure it's all set or try to help escalate.

Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License

The issue in GetHuman-allyse's own words

I’ve been trying to log on to my Facebook account and I can’t. Ever since I changed phone companies you guys have not let me log in. I sent a picture of my drivers license already and no one has contacted me nor can I get into my account yet. I’d greatly appreciate it if you get back to me as soon as possible.

GetHuman-allyse did not yet indicate what Facebook should do to make this right.

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