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USB 3.0, or 3 TB drive? If the latter, read this thread: http://wdtvhd.com/index.php?showtopic=23659 If the former, I guess it may be because the player only supports USB 2.0, and might not be compatible with or possibly even be able to power a USB 3.0 drive.

Recently a I had a problem with my WD TV Live (latest firmware), it did not recognized my external HD (Seagate 1TB USB 3), it was like I had plugged nothing on my WD TV.

After testing the HD in two different desktops and a netbook, and the HD worked flawless in the USB 2 and 3 ports, I found out, while examining the HD in Linux (Ubuntu 13) using GParted, that the HD had a GPT Partition Table, I removed it and formatted the HD, after my WD TV did recognized the HD now it is working fine.