Webinars

The following presentations serve as previews for the 2017 conference in Orlando. The topics discussed in these presentations will be rooted in the many sessions and discussions that will take place at the annual SHS event. Click on the links below as they are made available to view the slides and recording or to register for an upcoming webinar.

Soft Skills for Leaders of Change in Healthcare

Presented by Society for Health Systems - OPEN TO ALLAug. 9 | 2 p.m. Eastern time

Leading change in healthcare requires more than just technical skills and tools to ensure improvement. During this webinar, the presenters will provide strategies and hands on approaches to help leaders manage themselves and a team through change. Managing one's self and the ability to influence those around you is the challenge.

Strategic Imperatives for Healthcare

Healthcare costs in the United States are rising faster than economic growth, making it unaffordable for an increasing proportion of the population to access effective and efficient care. Hospitals and health systems need to adopt innovative and value-added approaches to move to the next level of care delivery.

Project HELP: Shifting Nursing Time from Care Support to Care Delivery

Project HELP (Healthcare Enabled Logistics Program) aims to give back clinical time to nursing by engineering improved methods to support the delivery of care, by improving care support services, developing an information system and developing a new staff role. This webinar describes the methods and initial results (14 percent increase in patient care), specifically focusing on the deployment of the information system and new staff role on the nursing units.

HELP has three key focus areas. First, we are engineering better care support services by designing a system which breaks down the current silo-operations and creates an integrated, coordinated, and collaborative care support system. Second, we are developing an information system which will allow us to capture the knowledge of nursing, so we will be able to provide better service by knowing what is needed where and when, and how it needs to be prepared in order to provide patient care. Lastly, we have developed a new staff role, the care support assistant, which provides front-line care support for the inpatient unit, such as supply and equipment retrieval, allowing nurses to spend more time on care delivery; performing tasks which fully utilize their skill set.

How ThedaCare Created Its Own Management System

Hospitals have been relying on heroics and firefighting to save the day, resulting in a lot of people putting safety and quality at risk while increasing costs. Facing the need to improve, some have bravely turned to lean thinking. But this new way of thinking is incompatible with the old top-down, hero-based system of management that presides in today's healthcare culture. Kim Barnas has a story to tell about how her team created a management system; one that is stable and lean, from front-line supervisors to the president who creates a new culture of continuous improvement. Through this journey, Barnas now has a necessary road map for a better healthcare system that can be customized for other organizations willing to face the rocky terrain ahead.

Join Barnas, author of the book Beyond Heroes: A Lean Management System for Healthcare, for this hour-long webinar on the highlights of how Barnas and her team created a lean management system through a series of experiments at ThedaCare in Appleton, Wisconsin.

Wearable Workflow
Needs Health Systems Engineering

Presented by HSPIC 2015 and the Society for Health SystemsSept. 16

Presenter: Dr. Chuck Webster, editor and founder, EHR Workflow Inc.

From the original calculator watch to today's Google Glass and smart clothing accessories, wearable technology seeks to weave (sometimes literally!) information technology into everyday life and work, making it pervasive, intimate and, metaphorically, friction-free. Especially promising are applications in healthcare, including patient monitors for the well and unwell and wearable user interfaces to health information systems. However, wearable tech will not succeed unless we get its workflows right.

Getting the workflow right requires both means of driving workflow at the point-of-care and health as well as systems for analyzing, creating and optimizing this workflow. In other words, successful wearable technology in healthcare requires health systems engineering. This presentation provides an overview of wearables and how health systems engineering can help make them a success in healthcare.