Merrimak ATM Group to pay fine, revise internal procedures

A company that provides ATMs to numerous convenience stores, restaurants and other retail businesses in Massachusetts will pay a hefty fine, after settling allegations it failed to post fee disclosure notices, the state Attorney General's office said Monday.

Merrimak ATM Group was accused of failing to post certain fee-related disclosures, required by state regulations, which alert consumers about being charged for ATM transactions at certain machines.

“ATM fees are often highest at convenience stores, parking garages and other establishments where consumers may be tempted to get cash quickly, so companies should be held accountable for providing the appropriate notifications,” Attorney General Martha Coakley said in a news release.

Under the terms of the settlement, Merrimak will pay $50,000 to the Commonwealth. Merrimak has also agreed to revise its internal procedures to ensure that consumers receive notices required by law before they use their debit and credit cards at Merrimak ATMs in Massachusetts.

The company has also agreed to conduct periodic reviews of its machines to ensure ongoing compliance with the notice requirements.

To report an ATM that does not display fee notices, please call the Attorney General’s Insurance & Financial Services Division at 1-888-830-6277 or the Division of Banks at 617-956-1500.

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