Managers from Mercy General, a unit of Catholic Healthcare West, told a
Sacramento trial court that it was Chopourian who was guilty of professional
misconduct, which was why they fired her and tried to deny her unemployment
benefits.

But in a stunning rebuke of the hospital’s side of the story, a jury Wednesday
awarded Chopourian $168 million in damages, believed to be the largest judgment
for a single victim of workplace harassment in U.S. history.

“They were just shocked by the whole workplace environment,” said LawranceBohm,
Chopourian’s attorney during the three-week trial in which witness after witness
depicted a culture of vulgarity and arrogance they said humiliated female
employees and put patients at risk.
Chopourian, 45, worked at four other hospitals in New England and California
before joining the cardiovascular surgical team at Mercy General in August 2006.
Two years later, she was fired days after filing the last of her complaints
about patient care and the doctors’ demeaning behavior.
Preening cardiac surgeons and locker-room humor weren’t unique to the Sacramento
hospital’s operating rooms or those at another Catholic Healthcare West facility
where she occasionally worked, Chopourian said in an interview.

“But the environment at Mercy General, the sexually inappropriate conduct and
the patient care issues being ignored, the bullying and intimidation and
retaliation —– I have never seen an environment so hostile and pervasive,” said
the Los Angeles native, who earned her physician assistant credentials at the
Yale School of Medicine in 1999.

The jurors in U.S. District Judge Kimberly J. Mueller’s courtroom heard hospital
administrators defend their management practices and attest to unwavering
commitment to quality patient care.

But the litany of abuses detailed by current and former employees apparently
swayed the jury to accept Chopourian’s allegations that administrators put up
with gross misbehavior in the cardiac unit to stroke the surgeons’ outsize egos.

“Cardiac surgery brings in the most money for any hospital facility, which is
why they are willing to turn a blind eye to illegal and inappropriate behavior,”
Chopourian said. “We had four very strong witnesses who were frightened to speak
out but did so because they felt it was important that someone put a stop to
this.”

Bohm conceded that the record judgment — $125 million in punitive damages and
$42.7 million for lost wages and mental anguish — could be reduced on appeal or
in settlement talks to avoid what would probably be a protracted challenge to
the generous award. But he said he was confident the jury’s judgment against the
hospital chain would survive appellate review.

Mercy General President Denny Powell said the hospital stood by its decision to
fire Chopourian and would appeal the verdict.
“We are disappointed by the jury’s decision. We are committed to providing a
safe working environment, free from sexual harassment and inappropriate behavior,”
Powell said in a statement issued Thursday. “Any complaint is thoroughly
investigated and prompt action is taken. We do not believe that the facts
support this verdict or judgment.”

Catholic Healthcare West, which recently changed its name to Dignity Health,
operates 40 hospitals and care centers in California, Arizona and Nevada.