broom is fine. delivery was terrible. Handle came in dented, and shipping label was stuck onto the broom. We were unable to peel it off, so it is unsightly. Upon talking to Quill sales agent, I was told I would receive another one, but to this date, have not.

This arrived at my workplace all dented. I refused it and called Quill to inform them. They were very helpful. The real problem is when it got delivered again it was dented again! I don't understand why the packaging wasn't changed. I didn't want to go through the hassle of calling again since I called once already regarding the same issue so I just kept it.

Purchased for the office for routine cleanup. It came shipped by itself and had wrapping around the broom and lower part of broom handle/stick. When I went to use it I found that the handle was very flimsy and because it was apparenttly bent during transit it only worked for @ 5 minutes before collapsing. Very poor quality product and poorer packaging by Quill.