Car Buying, Leasing, and Service Questionnaire templatesCustomer satisfaction is essential to the survival of any auto dealership and service center. How do you find out whether your customers are satisfied? The best way to find out whether your customers are satisfied is to ask them.

When To Conduct a Car Buying, Leasing, and Service QuestionnaireThe best time to conduct a Car Buying, Leasing, and Service Questionnaire is when the experience is fresh in the customers' mind. If you wait to conduct a Questionnaire, the customers' response may be less accurate as they may have forgotten some of the details.

What To Ask In a Car Buying, Leasing, and Service QuestionnaireYou want to ask questions in a Car Buying, Leasing, and Service Questionnaire that get close to the expected behavior and to collect information about what to change and what to keep doing.

Ask the basic Car Buying, Leasing, and Service questions:

How satisfied are you with the purchase you made?How satisfied are you with the service you received?How satisfied are you with our company overall?

but also ask the customer loyalty questions:

How likely are you to buy from us again?How likely are you to recommend our service to others?How likely are you to recommend our company to others?

and ask what the customer liked and didn't like about the your service, and your company.

How Often Should You Conduct a Car Buying, Leasing, and Service QuestionnaireThe best answer is often enough to get the most information, but not so often as to upset the customer. In real terms, the frequency with which you conduct a Car Buying, Leasing, and Service Questionnaire depends on the frequency with which you interact with your customers.

WebSurveyMaster makes it easy to conduct a Car Buying, Leasing, and Service Questionnaire with our example questions, templates and samples.

Deploy your Car Buying, Leasing, and Service Questionnaire and track invitations and responses all from within WebSurveyMaster.

You can deploy your Questionnaire to the target audience in many ways; using your own email, embed the Questionnaire in your own web site or blog, get responses from a high quality market research panel, or send and track Questionnaire invitations completely within WebSurveyMaster.

Use your own email system to send Invitations

Create a simple Weblink on your web site

Embed directly into your web page or blog

Order a high quality market research panel

Have WebSurveyMaster mail out Invitations

Custom Welcome and Thank You greetings

Redirect to your own web site

Customizable User-friendly Questionnaire url link

Mobile Phone friendly

Instantly show results to participants

Import and Manage Email contacts

Advanced management of additional Contact information

Third party software integration via API

Analyze Questionnaire Results

View Car Buying, Leasing, and Service Questionnaire results in real-time.

Real-time interactive summary graphs and reports plus the ability to drill down to individual responses are all available online. You may also export your Questionnaire data in a variety of formats for offline analysis.