Hi, I have council tax debt which is with Jacobs, previously Julious. I have been paying monthly £228 per month to Jacobs for 16 months( a big debt unfortunately) and I have 8 mths left. This month March it was paid this morning, unfortunately it was late due to illness. When I said this, they said well because I have broken an arrangement I would need to pay a further £500 to pay off the smallest debt. I cannot afford this, I am on a DMP with Stepchange and there is no more income available. I told them this and they said it would just go to someone coming round to the house. What can I do?

Once the £454 is paid, the enforcement power ends. Then its the £75 compliance stage fee to the bailiff. If you are able to persuade your local councillor to take the case back to town hall control. The £75 fee is no longer owed.

Funny. Update, I contacted the council and they called Jacobs, not sure what happened but when I called Jacobs to check they had received my last payment, I was able to set up a new arrangement. So all good.