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How do I use Locksmith?

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One of the advantages to the PacificNet system is that we allow users to manage their own accounts. Using Locksmith, our account management system, users can set up security questions that allows them to change, reset and retrieve their PacificNet password without needing to know what it is/was. The Locksmith system also allows an account to be unlocked by the user in case they have made too many login attempts. The first time you login to Locksmith, you will need to register.

Follow these steps to set up Locksmith:

1. Open your browser and type http://locksmith.pacific.edu into the address bar. The WELCOME TO THE PACIFICNET ID LOCKSMITH! SELF-SERVICE PASSWORD RESET AND SYNCHRONIZATION page will appear.This page will ask for your PacificNet ID username and your campus domain (if you're on the Stockton campus, the domain is STK, SF for San Francisco, and SAC for Sacramento).