Regardless of the mode of delivery, represent a guide to the
relative teaching time and student effort required to
successfully achieve a particular competency/module. This may
include not only scheduled classes or workplace visits but also
the amount of effort required to undertake, evaluate and
complete all assessment requirements, including any
non-classroom activities.

Pre-requisites and Co-requisites

NIL PRE REQUISITES OR CO REQUISITES

Course Description

This unit describes the communication and work practice skills and knowledge required to work with Aboriginal and Torres Strait Islander people in the health industry context. It deals specifically with cross-cultural awareness and issues involving working with Aboriginal and Torres Strait Islander individuals, organisations and communities

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people

Element:

1. Reflect an awareness of Aboriginal and Torres Strait Islander history and cultures in work practices

Performance Criteria:

1.1 Acknowledge and respect the impact of events and issues in Aboriginal and/or Torres Strait Islander history during service delivery
1.2 Demonstrate knowledge of and respect for the diversity of culture, skin and language groups, family structures, art and religion in Indigenous cultures as part of service delivery

Element:

2. Reflect an awareness of own and other cultural realities in work practices

Performance Criteria:

2.1 Identify the potential impact of cultural factors on service delivery to Aboriginal and/or Torres Strait Islander clients
2.2 Address cultural realities in order to facilitate full participation in service delivery by Aboriginal and/or Torres Strait Islander clients and/or co-workers
2.3 Negotiate appropriate strategies to effectively accommodate cultural differences in the workplace
2.4 Identify and utilise resources to facilitate effective service delivery in a cross cultural context
2.5 Ensure work practices used in a cross cultural context are grounded in an awareness of one's own culture and the cultural realities of others

Element:

3. Communicate effectively with Aboriginal and Torres Strait Islander people

Performance Criteria:

3.1 Identify communication issues and ensure they are addressed to develop and maintain effective relationships with Aboriginal and/or Torres Strait Islander clients and/or co-workers
3.2 Employ appropriate communication strategies to support a culturally safe environment for delivery of health services
3.3 Identify ineffective and/or inappropriate communication strategies and remodel them to support delivery of health services
3.4 Identify and utilise resources to facilitate effective communication within the workplace
3.5 Engage the services of Aboriginal and Torres Strait Islander interpreters, health workers and colleagues as cultural brokers as required to meet duty of care

Element:

4. Reflect cultural safety in workplace and professional relationships

Performance Criteria:

4.1 Ensure workplace and professional relationships are based on mutual respect, tolerance of diversity and a shared understanding of cultural safety
4.2 Identify critical issues influencing workplace and professional relationships with Aboriginal and/or Torres Strait Islander co-workers and clients
4.3 Identify and utilise effective strategies to develop and maintain effective relationships with Aboriginal and/or Torres Strait Islander co-workers and clients as appropriate
4.4 Take responsibility for revisiting strategies to assist in the resolution of any difficulties, differences or misunderstandings that may occur

Element:

5. Work in partnership with Aboriginal and Torres Strait Islander people and communities

Performance Criteria:

5.1 Develop and implement strategies to increase participation of Aboriginal and Torres Strait Islander people in health service delivery
5.2 Ensure delivery of health care, services and programs reflect culturally safe and appropriate practice
5.3 Ensure health care, services and programs encourage self-determination and community control to ensure improved health outcomes
5.4 Identify and utilise resources to promote effective partnerships with Aboriginal and/or Torres Strait Islander people, organisations and communities
5.5 Support the development of effective partnerships between staff, Aboriginal and Torres Strait Islander people and their communities to facilitate accessibility, affordability, accountability, acceptability of appropriate healthcare and workplace services

Learning Outcomes

At the end of this course the students should be able to:

• Reflect an awareness of Aboriginal & Torres Strait Islander history & cultures in work practices
• Reflect an awareness of own & other cultural realities in work practices
• Communicate effectively with Aboriginal and Torres Strait Islander people
• Reflect cultural safety in workplace and professional relationships
• Work in partnership with Aboriginal and Torres Strait Islander people and communities

One further opportunity to demonstrate Clinical Lab competence, will be provided to students if not deemed Satisfactory at the time of clinical assessment.

Re-submission of Written work, or other assessments , (once only. Excluding Exams) can be granted on recommendation from the teacher and approval by Program Coordinator.

Plagiarism

Plagiarism is a form of cheating in assessment and may occur in oral, written or visual presentations. It is the presentation of the work, idea or creation of another person, without appropriate referencing, as though it is your own: http://rmit.edu.au/students/academic-integrity

Turnitin

Is an online service, in to which teachers and students submit student assignments into a large database, via Blackboard, refer Turnitin website