This course covers the following topics: negotiation, feedback and coaching, conflict management, and leading change. The objectives are to learn how to use leadership skills to work more effectively with others, how to use leadership skills to organize others to work more effectively together, and to apply the foundations of effective leadership skills to everyday situations faced by leaders.
Learners:
• Will be able to negotiate effectively and influence others
• Provide feedback and coaching that is appropriate and influential
• Will be able to manage conflict and lead change
This course is part of the iMBA offered by the University of Illinois, a flexible, fully-accredited online MBA at an incredibly competitive price. For more information, please see the Resource page in this course and onlinemba.illinois.edu.

From the lesson

Module 2: Performance Management

This module will focus on how a performance management system needs to be designed by leaders in order to collect useful information about performance. We will also consider how that information can be used by everyday leaders to provide feedback and coaching that is appropriately influential.