Stone Island Crewneck Sweatshirt in white. Part of Massimo Osti’s spring/summer 2020 edit, this luxury sweat is a signature piece versatile enough to work with a range of outfits. A ribbed neckline guarantees a well-fitted look while the brand’s iconic logo is classically embroidered to the left sleeve. Available in different hues at ONU.

Delivery

All orders received before 1:00pm Monday - Friday will normally be dispatched the same day. Orders received after 1.00pm, at weekends or on public holidays will be sent the next working day.

If there is a problem with your order that prevents us from despatching it, for example it is not currently in stock in our store, then we will normally contact you within 24 hours of the order being received by us or on the next working day.

DELIVERING YOUR GOODS

Deliveries are normally made within 1-2 working days of despatch unless your goods are being sent outside of the UK. All deliveries are now sent by royal mail & DPD with a next day delivery date in most cases in the UK.

Please ensure that someone is available at your delivery address to accept the goods, as a signature is required. If you are not present when the delivery is attempted, you will be left a card informing you what to do next. You will receive both a text and email with tracking information if details are provided.

OVERSEAS ORDERS

ONU do not charge any customs duties on international shipments. If any additional customs charges are incurred during your shipment, they are not calculated or monitored by us nor are they the responsibility of ONU. While we do not expect there will be any additional charges attached to your order, we recommend that you check with your local customs officials or Post Office for more information regarding importation taxes/duties that may be applicable to your online order with us.

PLEASE NOTE: The majority of our International orders will be delivered via DPD Courier.

Returns

Can I return items into store?

No we do not accept returns in store. Please follow the easy step by step returns form provided with your order.

Return Cost?

- The cost of returning the item to us is your responsibility.

How to return your order?

-Simply complete the returns form issued with your order confirmation.

Exchanges? Please contact us on orders@onudesignerwear.com if you require an exchange so we can place the item on hold, alternatively please follow below.

- Fill out the returns form highlighting what you would like to return. Your Refund will then be issued as normal and then simply re order.

Faulty Items

If your item(s) is damaged or has a manufacturing fault, we may be able to offer alternatives such as repair or exchanges. In most cases, you will need to return your item(s) for assessment by our returns department. If you are a UK customer, please return your product(s) using the Royal Mail returns service listed above. If you are a customer based outside of the UK, please contact our customer care team for return shipping instructions.