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This happened to me. You need to Log out and Log back in with your original email that you used to start with. I think sometimes it goes offline and when it comes back on it does as an anonymous user and it's not actually your game that opens up again. Thats why you shouldnt tap continue but instead tap log out. Then log in from the start with your email and password.

Guest answered:

Added 11th Dec 2012, ID #556323

Same happened to me!! I was on level 26 then it logged me out, but when it says tap to continue, it doesn't have the origin sign in. So I went on the website of origin and tried logging in but it won't work. What do I do!!

Guest answered:

Added 28th Feb 2013, ID #574050

I also was on level 20 and got kicked out by origin back to start all progress gone! After a couple hours and password resets was able to get back entire game using original email address good luck hope this helps.

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