Services

The goal of all ATS service agreements is to ensure your facility equipment runs as efficiently as possible — for as long as possible.

One of the most cost-effective investments you can make for your facility is a service agreement that keeps your building automation and related systems up-to-date and running efficiently as possible. A support agreement with ATS keeps your facility systems working at peak effectiveness though an array of services designed to meet the needs of your staff and facility.

The benefits of a service agreement with ATS include:

Proactive hands-on inspection and calibration of controllers, programming and other system components

Confidence that your BAS will continue running efficiently and as designed well into the future

Access to the latest software & hardware updates

Preferred parts pricing & hourly rates

Disaster mitigation/prevention through regular system backups

Priority response time for emergency service

Service Agreement

A service agreement with ATS compliments your staff’s already extensive building knowledge by focusing on specific programming and pieces of equipment that they likely do not have time to address. Throughout the life of a building, setpoint and sequence modifications, manual system overrides, tenant activity, deferred maintenance, and space-use changes all lead to operational drift within the building automation system and ultimately to inefficient building performance. By partnering with ATS, you will ensure your system software and hardware is kept up-to-date, your facility staff is supported with pre-season inspections and maintenance, and that you will get the most from your buildings’ systems.

Services Offered

Service agreements with ATS are completely customizable and based on the needs of your building and facility staff. Depending on your needs, services may include:

Building Control System Database Protection

Building Control System Analysis

DDC Data Communication Performance Optimization

Flex-Hours Support

Critical Spare Control Components Inventory

Annual Spare Parts Allotment

Air Handler Performance Testing

Chiller/Chilled Water System Performance Testing

Boiler/Hot Water System Performance Testing

Energy Services (faclityCARE, energyOptimization, etc)

On-Site Informal Operator Training/Software Consultation

Formal Classroom Alerton Factory Certified Training

ATS Support Agreements and regular visits from an ATS technician can help head off emergency calls before they happen. Computer performance, network speed, and sensor accuracy are just a few of the items that can benefit from regular maintenance. For more information contact our service department today.

ENGINEERING INSTALLING INTEGRATING and SERVICING the very best facility systems.