NATURAL SOURCE STORE Complaint

Never sent my refund

November 2009, I was charged 163.00 for teeth whitening products, that I never received. Called them, got some kind of story about they had problems refunding visa transactions. I called for months I have all my contact records. Then I received a letter from the Natural Source Store , stated they were sorry for the inconveinence and my refund was approved and on its way to allow 8to12 weeks. I have never received it. One year later. This company has ripped me off. The employees are smart mouthed and lie.