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log in security question I'm not familiar with

Just starting to use my log in since I received my Visa credit card and a security check question shows up which I don't remember... nor the answer; so I'm stuck. How do I request another question?

Paul, Saint-Petersburg
January 26, 2018 07:05:14 AM

1 Response

In reply to Paul, Saint-Petersburg

Happy Friday, Paul, and welcome to TD Helps.
We're sorry to hear that you're having so much trouble, and we'll be more than happy to connect you with someone who can help.
As you mentioned that you're looking to view your TD Visa Credit Card online for the first time, it sounds as though you may be attempting to access our TD Card Services site, http://bit.ly/28LTtn1. If this is the case, and you're still having trouble, we'd like to recommend that you call and speak with one of our Credit Card Specialist, 24 hours a day, 7 days a week, at 888-561-8861.
Just in case you may be attempting to access your credit card through TD Bank's Personal Online Banking, we'd like to invite you to connect with one of our Banking Specialist, also 24/7, at 1-888-751-9000.
We apologize that we're unable to assist you directly today, Paul; however, please understand that with TD Helps being an unsecure forum, we do not have access to your account or personal information.
We look forward to hearing from you soon, and hope you have a great start to your weekend.

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