1CALL US FOR SPECIAL ORDERSPlease call or email customer service
yearbook@cs.shutterfly.com1-888-654-0147
Our hours of operation are:
Mon - Fri, 6:00am - 8:00pm (Pacific)
Sat - Sun, 8:00am - 6:00pm (Pacific)–do not use this form. Checks: Call or email us for an exact quote and a pre-filled check payment form that you can mail us with your check. Canadian orders: Call or email us for an exact quote and a contract to sign. When we receive your signed contract, we will call you and you can pay over the phone. Tax-exempt orders: Email us your state tax exempt certificate, the organizational email account and your contact information. We will review and contact you to confirm if your account is tax exempt.

2DOUBLE-CHECK YOUR ORDER Photo book orders cannot be cancelled and are non-refundable, so we recommend double-checking all the details. Please note: Promotional offers, discounts and credits cannot be used on photo books.

3MAKE YOUR PHOTO BOOKS Once you prepay, you’ll receive "bulk photo book credits" in your account. After you make your photo books, simply add them to your cart–your credits will automatically apply at checkout.

4THE FUN PART–GETTING YOUR PHOTO BOOKS Once you’ve made your books and completed your order, please allow two full weeks for printing and shipping. Photo books will be shipped in bulk and can only be mailed to U.S. addresses (sorry–no P.O. boxes).