Designing great products that make sense & bring joy

Welcome Bill – our newest UX Researcher

Bill joined us today from Portland. Prior to Mozilla, Bill worked as a UX consultant, researcher and designer on a diversity of technology projects for companies ranging in size from small start-ups to multi-national corporations. Before focusing on UX several years ago, he was primarily a software developer working in open source languages. He passionately believes that you can only build truly engaging and delightful products by understanding your users.

When I asked him, why Mozilla?, he said, “I’m excited to work at Mozilla because I’m thrilled to be given the opportunity to work with Mozilla’s talented and brilliant contributors. Also, it’s a real privilege to be given the time and resources to gain a better understanding of Mozilla’s global userbase. Finally, I’m eager to be able to contribute our user research findings and insights to Mozilla’s successful products that benefit everyone who uses the web.”

We are super excited to work with Bill and we think you’ll be pumped too.

Diane is a User Experience Researcher at Mozilla. Prior to joining Mozilla, she co-created the first conference to focus on tech failures (FailCon) and co-founded a clean tech startup (Wattbot). She has also worked as a freelance researcher for technology and healthcare startups.