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Giving feedback and receiving feedback can improve performance, enhance careers, and make jobs more rewarding. Yet, in most organizations, there is a two-way conspiracy of silence that subverts honest feedback and causes a downward spiral into maladaptive behaviors: procrastination, denial, brooding, jealousy, confusion, blame, and self-sabotage. Strober and Jackman provide a four-step process for actively pursuing the feedback you need, and methods for giving feedback that allow you to feel comfortable and in control, whether the message is negative or positive.Read more...

Stanford Video ; [a production of the Stanford Video Media Group for the Stanford Alumni Association].

Abstract:

Giving feedback and receiving feedback can improve performance, enhance careers, and make jobs more rewarding. Yet, in most organizations, there is a two-way conspiracy of silence that subverts honest feedback and causes a downward spiral into maladaptive behaviors: procrastination, denial, brooding, jealousy, confusion, blame, and self-sabotage. Strober and Jackman provide a four-step process for actively pursuing the feedback you need, and methods for giving feedback that allow you to feel comfortable and in control, whether the message is negative or positive.