https://dudodiprj2sv7.cloudfront.net/product-logos/vZ/rY/GPTWIC1RWV29.PNGHelpjuiceMy Helpjuice story2017-02-27T17:36:28.514ZHelpjuice is used across the whole company as a knowledge database. It's a go-to place to find important information stored by the department. For example: need a W9 form to provide to a new customer? Now you can log into Helpjuice and attach it to an e-mail in the matter of a minute or so. Employees can look up HR policies, forms, etc.,It's stable.
It's flexible.
It's user-friendly.,It's pretty easy to use as is. The area when forms are uploaded can be improved, seems like it can be done with less effort.,8,The impact is mostly positive, users like the speed and ease.,,Oracle JD Edwards EnterpriseOne, Microsoft Office 365Verified User

Helpjuice is used across the whole company as a knowledge database. It's a go-to place to find important information stored by the department. For example: need a W9 form to provide to a new customer? Now you can log into Helpjuice and attach it to an e-mail in the matter of a minute or so. Employees can look up HR policies, forms, etc.

Feature Scorecard Summary

About Helpjuice

Helpjuice is a web app that companies can use to keep their help pages up-to-date. Instead of answering the same question repeatedly, companies can use Helpjuice to keep track of content. This app includes analytics that enable businesses to see the content their users are searching for the most as well as content that needs improvement. The vendor says that companies that manage a support page full of FAQs and user guides can benefit from using Helpjuice.

This app can be integrated with an existing web by inserting a line of code into the HTML. It can also be integrated into a company’s domain using a two step procedure called CNAME.

Helpjuice offers a handful of analytics tools that let businesses know if their customers and clients are actually finding the answers they're looking for when searching through an existing knowledge base.