Daily despatch

We ship daily at Savvy Supporter because we understand you want your gear quickly for weekend games or to give as gifts to family and friends.

Registered Post

All packages are sent via Registered Post (unless you opt for Express Post) which will require a signature on delivery. If nobody is at the address to accept delivery, the order will be transferred to your local Australia Post office so you can collect it at a convenient time.

Express Post

If you need your item quickly, we recommend selecting Express Post – but it may be worthwhile to check that you are within the express post region. You can see if you are in the express post region by clicking here.

Tracking details provided

Once your item has been sent, you will be updated with a tracking number which will enable you to stay up to date on the journey of your parcel. You will also receive an email directly from Australia Post with this tracking information, which will update you at each stage your parcel is scanned.

Delivery times

Once your order leaves our warehouse you should receive it within 5-7 business days, depending on your location (Australian orders only). If you're still waiting after 10 days and are concerned about the location of your parcel, give our customer service team a call on 1300 275 728.

RETURNS AND EXCHANGES

We understand that while buying online is convenient it doesn't give you the opportunity to try things on first, and sometimes the fit just isn't right. We offer 30 day returns from the date of purchase to give you the opportunity to exchange the item for a different size or return the item all together.

Exchange / Return Conditions:

We will happily accept returns or exchanges within 30 days of purchase.

Goods must be returned in original packaging with all the swing tags still attached in a new, unworn condition.

An item which appears worn, damaged or missing swing tags and is not returned in the same condition it was sent out will not be accepted for exchange or return and will be sent back to the buyer.

Exchanges

If you need to exchange your item for another size, send us an message through the contact form and we can arrange your an exchange. Please note that you will need to pay for the return postage to us, and also provide a self-addressed, prepaid satchel for your items return.

Returns

The buyer will be responsible for all postage charges for returning the item to us. We strongly recommend the use of Registered Post for any returns. Savvy Supporter can not be responsible for any items lost in transit.

INFORMATION

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SUPPORT CENTRE

You may find yourself wondering - who are Savvy Supporter? Trading since 2008, Savvy Supporter has grown to be an online market leader in selling official licensed NRL, AFL, Union and Football sports merchandise. Among fans we're known for our superior customer service and speedy delivery, and an all round great place to bag a bargain. We are great lovers of all football codes and use this passion to drive the best customer experience possible. Trust and reliability is essential, so rest assured - you've come to the right place.