Today, texting is essential for reaching any large group.

Everyone is busy. Your contacts are always on the go. You need to be able to connect with them wherever, whenever and however they find it convenient. Automated mass text message remindersoftwaremakes it easy to reach people quickly.

Just like phone calls and email, an automated mass text message service can send a variety of reminders, alerts and notifications. Some automated text messaging services, such as PhoneTree’s cloud-based Connect solution, allows the recipient to text a response. This makes confirmations or cancellations easy.

With the cloud-based Connect solution it is also simple for recipients to opt-out of future automated text messages, which saves staff time and makes it easy to comply with automated messaging regulations. Each message gives them instructions on how to opt-out directly from the text they received. The opt-out is automatically recorded by our software, and no more text messages will be sent. Your staff doesn’t have to lift a finger.

Just the Facts: Why Text Message Reminders are Critical

Need more proof? Research shows just some of the reasons why it’s important to send notifications using a text messaging system.

Availability – 85 percent of American adults own a cell phone, and 80 percent of cell phone owners send and receive text messages.

Considerations for Healthcare Providers

What About Encryption of Text Messages?

There is also a lot of discussion in healthcare today about encrypting text messages to protect patient privacy. Automated messages with protected patient information should be encrypted, but it is not necessary with automated appointment reminders. Read more in this discussion about HIPAA and texting.