27.
Words of Wisdom
High % of data required for KPIs
exists in transaction database
EDW views and BIS designed to
address most common needs
Don’t re-invent the wheel
Use statistical entries where
appropriate

28.
More Words of Wisdom
If It’s Worth Doing -----
It’s Worth Measuring
If You Are Not Measuring -----
You Are Just Practicing
without Reliable Data -----
You Are Just Another Person
with an Opinion