This wizard may be in English only; however, the automatic fix also works for other language versions of Windows.

If you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.

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Let me fix it myself

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Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756
(http://support.microsoft.com/kb/322756/
)
How to back up and restore the registry in Windows

Method 2

If the issue still occurs, find registry keys. Below is a registry key reference of how the key is displayed for Microsoft Office in the registry:

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The Version of Microsoft Office

Displayed in Registry

Office 2010

14.0

Office 2007

12.0

Office 2003

11.0

Office XP

10.0

Office 2000

9.0

Office 97

8.0

To do this, follow the steps below:

Click Start, click Run,
type Regedit.exe, and then click
OK.

Locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\Software\Microsoft\Office

In the left pane,there any old Microsoft Office register keys that do not have any product associated with them.Note The picture below is an example for deleting an Office 2007 registery key.

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In the left pane, right click the folder that you located and then click Delete.

Exit Registry Editor, and then restart the computer.

Note For those who failed to delete the register keys, try to right-click the key and click Permission. Make sure your user group (or you) have Full Control. It could be administrator or another account that has administrative privileges.