Testimonials page

At Happy Hounds & Cooler Cats we pride ourselves on providing a reliable, flexible and personal service to our clients. The animals we care for are at the centre of everything we do and it’s a responsibility we take very seriously.

Please see below a selection of testimonials kindly submitted by our clients:

“We have been using Happy Hounds for well over a year now and cannot recommend them enough. Our dog attends doggy daycare for 1-2 days a week and we have also used their boarding services for when we go on holiday. My dog absolutely loves attending and cannot contain his excitement when he knows it his daycare day!It is peace of mind for us to know that our dog is in great hands and is having fun.”

Antonia (Hogarth)

“Leaving Meggie, my gorgeous black Lab can be really tough. Knowing that with the fabulous walkers at Happy Hounds she is having fun and in safe hands, it makes being apart a stress free experience. In two years they have never once let me down.”

Alison (Meggie)

“Happy Hounds have been walking my lovely labrador for the past 7/8 years. She loves her walker and they love her. They always let me know if they think she is not her usual self, which is great when you are at work all day. She’s an old bird now but still jumps up when the dog walker comes. Neither of us would be without them. Can’t sing their praises enough; highly recommended.”

Wendy (Sidney)

” I can’t recommend Happy Hounds & Cooler Cats highly enough. They provide a very friendly, efficient service which is really easy to book and use. It takes the stress out of having to leave Doris the Dog at home, knowing that she will get a really good walk with people who genuinely love animals. We have also had Doris boarded with Happy Hounds when we have been away and she has always had an amazing time on her hols!”

Luc (Doris)

“Happy Hounds and Cooler Cats looked after our three cats for many years. Our cats were so much happier being cared for in their own home than being put in a cattery and absolutely loved their cat sitter. Their sitter was completely reliable, knew the cats individually and their particular quirks, was sometimes able to offer us good advice for their care and was prepared to go the extra mile. We were always sure that the girls got lots of cuddles and play as well as food and a clean litter tray! As the girls got older, they sometimes needed medication and this was all taken care of and on two occasions they needed veterinary care. Again this was dealt with and we were kept well informed of what was going on. On our return from holiday it was always good to find a jolly note telling us how things had been and a pint of milk in the fridge.

It was also reassuring to know that someone was keeping an eye on the house and on one occasion they did indeed find signs of an attempted break in which they were able to alert us to. The last of our little family was put to sleep last autumn but we asked Happy Hounds and Cooler Cats to look in while we were away at Christmas which provided peace of mind.

We will also never forget their kindness on the occasions when we had had to make the difficult decision to have one of the girls put to sleep.

We have now acquired a new cat and will have no hesitation in using Happy Hounds and Cooler Cats to look after her when we go away in future.”

Eve and Malcolm (Perdita)

“The Happy Hounds team are absolutely fab. They take wonderful care of our furkid on his fun-filled daily frolics with his little, and large, furry mates.”

Des (George)

“They are very professional and trustworthy. And what is most important Ozzy- our dog loves his walks with them. He is getting large amount of exercise and socialising with other dogs each time he is walked.”

Prezemek (Ozzy)

“Happy Hounds love my dog Holly as their own and are reliable and totally trustworthy. Holly cannot wait to go out on her walks with her walker and dog friends. It is the highlight of her week!”

Claire (Holly)

“We can not recommend Happy Hounds highly enough. It’s an extremely friendly, professional and reliable service. The team are always ready to accommodate requests at very short notice that come from our changes of plans but we especially value their flexibility when it comes to the needs of our pets. We have a three legged dog who sometimes can only manage a short spin around the block – Happy Hounds are always ready to fit in with what he can manage. We would also recommend their house sitting service. It’s great to go away on holiday knowing that the house and the pets are in very safe hands.”Andrew (Jack)

“I never had to use a dogwalking service before, but due to a change in job, I suddenly had to find a reliable dogwalking service- quick! The most difficult thing for me was to be able to entrust my dog to a complete stranger. I got a list from my local vet, phoned a few and had two come over. The first woman seemed friendly enough, but Molly did not like her, so that went out the window. Then in walked Layla. Molly went nuts. Sorted! Ever since then we have used Happy Hounds and I can highly recommend them. Layla sometimes goes above and beyond what is expected of her and for that we will be forever grateful. Molly even managed to lose a couple of pounds, which for a food oriented Spaniel is no mean feat… So from Molly, our little Spaniel troublemaker, Happy Hounds comes with a positive paws up!”Marlisse (Molly)

“We have been using Happy Hounds & Cooler Cats services for sometime time now for daily dog walks for our dog and cat sitting for our two cats when we have been away from home. We have always found the service to be reliable and the walkers/cat sitters have always been friendly and seem to have a real fondness for our animals. Our dog is always happy to see the dog walker which in turn makes us feel comfortable in knowing he is having a fun time with the walker as well as enjoying the benefits of socialising with other dogs.

When I have needed to add a walk or two to my normal quota, sometimes at short notice, due to work commitments and Cath and the team are always very accommodating.

“Just to say I am so happy I found Happy Hounds – my dog Elsie has been cared for with daily walks for the past 5 years, and HH has also looked after my 2 cats when I’ve been away on holiday (even leaving a pint of milk in the fridge on my return – for me I hope, not the cats?). HH is wonderfully flexible, and very, very reliable. Elsie is always so excited when they arrive, they even towel-dry her on her return after a walk in the rain. I couldn’t have had a dog, working full-time, without their help. I don’t know what we’d do without them!” Sharon (Elsie and the cats)

“The flexibility of Happy Hounds makes my life so much easier. I can ask them to walk my girls at a moments notice and they always come through. The dogs go mad when any of the walkers arrive and they love their trips out.” Tracey & Martin (Holly & Treacle)

“The Happy Hounds staff are fantastic. Fred adores them all. They are so flexible and supportive often going beyond the call of dog walking duty when for example I lock myself out the house. But it’s the re-assurance for me that Fred gets a good walk often beyond the promised time with people who care that makes it easier going out the door in the morning. I have been with the company for 5 years and they have consistently impressed me. I have no hesitation in recommending Happy Hounds to everyone.” Jane (Fred)

“I cannot recommend Cathy and her team at Happy Hounds highly enough. I had regular dog walking for about five years in which my nervous and rather unsociable German Shepherd became a happy and sociable dog around other dogs. Not only was my dog looked after and loved daily I knew my house would always be left secure, properly locked and alarmed too. I had some pretty specific instructions regarding dog flaps and alarms settings and they were always complied with to the T. In July 2010 I started working from home and was therefore able to walk the dog most of the time myself but if I had to go out for a long spell I could call up Happy Hounds and 10 times out of 10 they always managed to fit Kira in for walks and feed even at weekends and in the evening. Last year I got another puppy and again, Cath and team excelled themselves with their flexibility and an individual and personal service that many companies could only dream about providing.

I moved out of London recently and miss not having a company like Happy Hounds to rely on however Kira and Ozzy still catch up with their friends every now and again and have been to stay with Cathy a couple of times. They go there happily and come home not traumatised, skinny or ill.” Ruth (Kira & Ozzy)

Ellie’s been doing really well since Jo has been walking/socialising her. We could see the difference after only one walk and she is so much more confident around other dogs!! Exactly what we had hoped for, its good to know you are there! You gave me a great welcome when I contacted you, the company and website is very well set up and Jo has been very professional. I will always recommend people to you! Jackie (Ellie)