Service rating : Prompt and efficient service. Got my shoes in 24hrs. Will use Bstore again.Product : I need to exchange them as I chose the wrong size. Bstore was easy to return to with prompt service. They are on their way back and I'm excited!! Thank you

We look forward to dealing with you in the future :)

Bstore Customer Service

13-Mar-2015

Service

Product

Service rating : Service was fast and efficient, an excellent quality when ordering online!!I was very surprised when my products arrived within days of ordering!Product : As usual, my Berks fit with perfection!! I was overly impressed to see that they were cheaper than purchasing them in... Service rating : Service was fast and efficient, an excellent quality when ordering online!!I was very surprised when my products arrived within days of ordering!Product : As usual, my Berks fit with perfection!! I was overly impressed to see that they were cheaper than purchasing them in Broome, which is usually the case when ordering online, but with free freight. . . .that was a bonus!

So glad you had a great experience shopping with Bstore, Lorelle! We hope to hear from you again soon :-)

Bstore Customer Service

10-Feb-2015

Service

Product

Excellent service, Bstore delivered my shoes overnight from Perth to the Gold Coast, better than Aust. Post that took 4 days to deliver a parcel from Melbourne...

We are glad you were happy with our fast postage! We hope to hear from you again soon :-)

Bstore Customer Service

29-Jan-2015

Service

Product

Great service prompt delivery

Fantastic! Enjoy your new Birkenstocks

Customer Service

20-Jan-2015

Service

Product

Service rating : FastProduct : I can't believe how fast they arrived even though it was over the new year

20-Jan-2015

Service

Product

Service rating : website very easy to useProduct : delivery was extremely quick and efficient

20-Jan-2015

Service

Product

Service rating : Easy to buy and delivery was fast.Product : Birkenstock - once you know your style and size you can totally rely on quality and fit. Classic black classic slip on flat sandal totally cool.

09-Jan-2015

Service

Product

Service rating : Very quick delivery. Good website. No issues. Happy to shop with Bstore in future.Product : Too big, too hard - had to return.

I am pleased you loved our service and we were able to find shoes that were a more comfortable fit for your feet.

Letitia PearcyOnline Manager

08-Jan-2015

Service

Product

Service rating : Arrived much sooner than expectedProduct : Bought these sandals before so knew they would be fine

Thanks for the feedback, Anthony. Enjoy your new Mayari sandals.

Customer Service

06-Jan-2015

Service

Product

Very speedy

Thank you for your feedback.

Customer Service

06-Jan-2015

Service

Product

Service rating : Customer service was great, shipping was very fast!Product : We have had these shoes before, and the pair we received were exactly as we expected.

It is lovely to hear that you were pleased with the customer service you received. Glad you are enjoying your new Mayari sandals. Thanks for using BStore.

Service rating : This store is soooo efficient, the shoes I ordered arrived on my doorstep within 24 hours of placing the order (from WA to the ACT) the shoes were perfect the service unbelievable....this really beats going to the shops and trying to find a car park.Product : My Birkenstock... Service rating : This store is soooo efficient, the shoes I ordered arrived on my doorstep within 24 hours of placing the order (from WA to the ACT) the shoes were perfect the service unbelievable....this really beats going to the shops and trying to find a car park.Product : My Birkenstock sandals were perfect,,,,,,, Bstore were more than happy to take them back if they weren't...........

11-Dec-2014

Service

Product

Service rating : I was VERY impressed with the personal service provided when calling BStore and the online ordering was no hassle. Will definitely keep BStore in mind for future! Purchased a pair of Birkenstocks (confirmed in stock by phone) after 5pm in Brisbane and they were at my house at 1pm the... Service rating : I was VERY impressed with the personal service provided when calling BStore and the online ordering was no hassle. Will definitely keep BStore in mind for future! Purchased a pair of Birkenstocks (confirmed in stock by phone) after 5pm in Brisbane and they were at my house at 1pm the next day - with free shipping and $9 cheaper than in store here (who hadno stock anyway!). Very happy thank you!Product : Very happy with my Birkenstocks that arrived the next day and in perfect original wrapping and condition. Very impressed with BStore!

25-Nov-2014

Service

Product

Brilliant, super quick and super convienient

18-Oct-2014

Service

Product

The customer service of this store is one of the best I have delt with and have recommended them to other people

Thank you for that lovely feedback. We hope to see you in store soon :-)

Vendor Feedback

Service Product

Customer Feedback

Vendor Feedback

Service Product

Customer Feedback

Service rating : Prompt and efficient service. Got my shoes in 24hrs. Will use Bstore again.Product : I need to exchange them as I chose the wrong size. Bstore was easy to return to with prompt service. They are on their way back and I'm excited!! Thank you

Vendor Feedback

Service Product

Customer Feedback

Service rating : Service was fast and efficient, an excellent quality when ordering online!!I was very surprised when my products arrived within days of ordering!Product : As usual, my Berks fit with perfection!! I was overly impressed to see that they were cheaper than purchasing them in Broome, which is usually the case when ordering online, but with free freight. . . .that was a bonus!

Vendor Feedback

So glad you had a great experience shopping with Bstore, Lorelle! We hope to hear from you again soon :-)

Vendor Feedback

Service Product

Customer Feedback

Vendor Feedback

Service Product

Customer Feedback

Service rating : Easy to buy and delivery was fast.Product : Birkenstock - once you know your style and size you can totally rely on quality and fit. Classic black classic slip on flat sandal totally cool.

Service Product

Customer Feedback

Vendor Feedback

Service Product

Customer Feedback

Service rating : This store is soooo efficient, the shoes I ordered arrived on my doorstep within 24 hours of placing the order (from WA to the ACT) the shoes were perfect the service unbelievable....this really beats going to the shops and trying to find a car park.Product : My Birkenstock sandals were perfect,,,,,,, Bstore were more than happy to take them back if they weren't...........

Vendor Feedback

Service Product

Customer Feedback

Service rating : I was VERY impressed with the personal service provided when calling BStore and the online ordering was no hassle. Will definitely keep BStore in mind for future! Purchased a pair of Birkenstocks (confirmed in stock by phone) after 5pm in Brisbane and they were at my house at 1pm the next day - with free shipping and $9 cheaper than in store here (who hadno stock anyway!). Very happy thank you!Product : Very happy with my Birkenstocks that arrived the next day and in perfect original wrapping and condition. Very impressed with BStore!

Vendor Feedback

Service Product

Customer Feedback

Vendor Feedback

Service Product

Customer Feedback

The customer service of this store is one of the best I have delt with and have recommended them to other people

Vendor Feedback

Thank you for that lovely feedback. We hope to see you in store soon :-)

Rebekah RavensdaleCustomer Service

Your Say

" I received my Birkenstocks yesterday and they fit perfectly. Just want to let you know that the service you provide is great!"--Rachael, Brighton Le Sands NSW

Need Help?

CALL US! 1300 818 849 Monday-Friday 8am - 4:00pm WST

Birkenstock Women's & Men's Size Chart

Important Fit Comments:

When making your decision for the right Birkenstock fit:

Always allow between 3-5 mm space in the toe and heel area.

Toes should not touch the cork sides.

This will help to ensure the longevity of your shoes.

HOW TO MEASURE YOUR FEET:

•Make sure you are standing on a level floor with your heel up against a wall or straight edge.

•Measure the length of your foot by placing a flat ruler on the floor either under your foot or alongsidemaking sure your heel is placed at 0cm.

•Using a flat edged object place this at the end of your toes, where the object meets the ruler will giveyou the length of your foot at the longest point.

CHOOSING THE RIGHT SHOE SIZE FOR YOU:

•If the length of your foot is halfway between sizes we recommend going up a size particularly if it is aclosed in shoe.

•Some people find one foot is larger than the other so be sure to measure both feet when making yourdecision.

Birkenstock brands produce shoes in two widths: Regular & Narrow
Note: The majority of people find they are a Regular Fit in Birkenstock Gizeh styles, in the Arizona style women tend to find the Narrow Fit better.

Please note the foot length is intended as a guide

Sandals/Shoes

AU-US Women

AU-US Men

Euro Unisex

Foot Length CM

3

34

20

4

35

21

5

36

22

6

4

37

23

7

5

38

24

8

6

39

25

9

7

40

25.5

10

8

41

26

11

9

42

26.5

12

10

43

27

13

11

44

28

12

45

28.5

13

46

29

14

47

30

15

48

31

16

49

32

17

50

32.5

Need Help? Call us on: 1300 818 849 or Contact us on Live Chat

• Regular fit Birkenstocks are suitable for around 90% of people - those with an average to wide foot or toe span.

• Narrow footbed shoes are suitable for people with slender feet, if you would usually wear narrow shoes then a Narrow fit is right for you.

Important Fit Comments:

When making your decision for the right Birkenstock fit:

Always allow between 3-5 mm space in the toe and heel area.

Toes should not touch the cork sides.

This will help to ensure the longevity of your shoes.

HOW TO MEASURE YOUR FEET:

•Make sure you are standing on a level floor with your heel up against a wall or straight edge.

•Measure the length of your foot by placing a flat ruler on the floor either under your foot or alongsidemaking sure your heel is placed at 0cm.

•Using a flat edged object place this at the end of your toes, where the object meets the ruler will giveyou the length of your foot at the longest point.

CHOOSING THE RIGHT SHOE SIZE FOR YOU:

•If the length of your foot is halfway between sizes we recommend going up a size particularly if it is aclosed in shoe.

•Some people find one foot is larger than the other so be sure to measure both feet when making yourdecision.

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