DELIVERY

RETURNS

Hopefully you won't need to return an item, however, if you do, it is our aim to make this as simple as possible. By following the guidance below you can help us to help you when a product is not what you expected, or is faulty. Your statutory rights are not affected by this guidance.

Rated 1 out of
5 by
Donswanny from
Mid range dimmerBought this to replace a dimmer only to find it functioned worse than the one I was replacing. The mechanism for turning off and on is flimsy and clicks but doesn't turn the light on / off. You have to really press it hard to work.
Returned for refund

Date published: 2017-04-20

Rated 1 out of
5 by
TotalBMS from
Not recommendThe switches are a lovley switch.
However there is a design flaw in them.
There is a lip on the inside of the switch frame where it restricts the mounting of the switch on a flush back box.
Unlike a normal metal switch where the earth terminal is on the frame there is quite a large lip for the earth terminal. This wraps around the whole switch plate.
Stay away from this switch as you will have to return them back.

Date published: 2017-04-17

Rated 4 out of
5 by
GNBell from
Good and BeautifulHad a bit of problem when replacing an old switch with this because the old switch was not properly levelled but it did not show up. Once I replaced this I realised how bad the old switch box was not perfectly fitted straight. Anyway it is not the issue due to this switch and I am happy that I bought this.
Recommend to make sure the old switch box is perfectly straight before buying as a replacement. This new switch is very thin so any improper fixing will show up.

Date published: 2016-12-19

Rated 5 out of
5 by
ajkoajko from
Looks greatAs described. Looking great on the wall and also that click (turning on/off) they do is firm but not loud. Easy installation. Bough 3pcs straight away.

Date published: 2016-12-10

Rated 3 out of
5 by
Bodgerer from
ReturnedLook great but difficult to get chrome face plate on/off and face plate pops off. Know others that's had issue too. Swapped them for normal ones with screw on face plates.

Date published: 2016-09-29

Rated 5 out of
5 by
Iguanasteve from
SwitchGreat product does what it says. Looks smart on a budget

Date published: 2016-01-21

Rated 5 out of
5 by
Immy123 from
Very happy.Very surprised with the quality of this. The switch mechanism feels superior and the finish is very good. Good clean look for a good price. Chuffed!