I loaded Magento from Azure that then took me to Bitnami. The install went ok but and it created a Web service on a Linux server. When the intallation was complete I was left with no way of logging on to the Dashboard of the Magento site, no url.

We already have a Wordpress site installed so I changed the DNS setting in the Magento install to be similar in format to the WP site. This didn't work. I've looked for help on this site and on the web but nothing.

Steps to reproduce the issue (if relevant):

Copy the apache log (if relevant): Not sure where this is or if it's relevant

We used the Azure portal, using the Bitnami installer from the market place

Yes we did but to be honest they were pretty useless as the instructions are not very informative.

Yes, the WP is on it's own virtual server. we installed Magento on a new separate virtual server.

The url I have discovered appears to be 51.141.3.118/polarisweb.ukwest.cloudapp.azure.com but this comes up with a 503 error and is extremely slow to load. (the server is turned off at the moment a it is consuming bandwidth but not actually doing anything)

The whole process appears to be unnecessarily complicated for what is effectively a simple operation, but maybe that's because I don't know what I am doing! Simplified step by step instructions would be helpful.

Which instance size did you use? Note that Magento consumes a high amount of resources. In this sense, could you try relaunching with a bigger size and show the process with screenshots? It would help us to debug the issue and find what the problem was.

Hi - thanks for the help on this one it's been perplexing but unfortunately we have already spent too much time on this. We have now moved to Google cloud and set it up there , worked first time with no problems, the whole process took about 10 mins.

I've deleted the Azure installation although I would have preferred to find out why it wasn't working.

For whatever reason the Azure install via Bitnami appears either over complicated or buggy, not sure which

Looks like google will continue on their successful route to world domination!