Support

How do I share my upcoming broadcast on Social Media?

Sharing your schedule to social media is key to getting even more viewers. Once you have created your upcoming broadcast, view the item in your profile and tap the three dots to reveal the Share option. You will then be presented with all of the usual options such as Facebook and Twitter.

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How do I report a an issue with a specific Broadcast / Broadcaster?

Within the Broadcast / Broadcaster’s profile, there is a Report button. Please use this to tell Stream Time what the problem is and we promise to look into it and update you on our resolution.

I am bored and want to watch something.

Look no further! Go to ‘Discover’ to find all Broadcasts Starting very soon, or started Recently.

I can’t remember my username.

Do not worry - if you remember the email address you used, you can use that as your username instead. And if you still can’t log in as you have forgotten your password - please use the Forgot Password facility.

How much does Stream Time cost?

Stream Time is a free to use platform for all - please enjoy. All we ask is that you spread the word!

I am not receiving Reminders I have set.

Push Notifications are integral to Stream Time, to make sure you are receiving Reminders for Broadcasts that you have set. If you are not receiving these, please check that they are enabled within the App settings, but also within Notification settings of your device.

What if the Broadcast is in a different time zone?

Stream Time will automatically update the time zone you are seeing Broadcasts in, by working from the time zone of your device / browser, alongside the time zone that the Broadcaster puts in as the time zone of the Broadcast. So you will always be shown the time zone of a Broadcast relevant to you.

How do I see more interesting Broadcasts in my Schedule?

Simply follow other Users within Stream Time. There are a number of ways to find new Users to follow; Discover, Search, and Facebook Pages & Friends.

What goes in my Schedule?

As a User, any other Users you follow within Stream Time will appear in your Schedule, when they create Broadcasts. We may occasionally recommend Broadcasts to you based on your Interests provided - and rarely Featured Broadcasts from Users paying to appear in your Schedule.

How do I become a featured broadcaster or get a broadcast featured?

We would love to help you with this. Being a featured broadcaster increases your exposure within Stream Time app, but also on our Web Widget.

Contact featured@streamtimeapp.tv to see how we can help

How do I become a verified user?

If you would like to become a verified user within Stream Time - we would be more than happy to review your account and help you achieve this.

Please email us at support@streamtimeapp.tv to help you resolve this

My account is blocked

This could be due to a breach of our terms or suspicious activity on your account.

Please email us at support@streamtimeapp.tv to help you resolve this

A brand, but preferred username is taken

'Imitation is the best form of flattery'

Please email us at support@streamtimeapp.tv to help you resolve this.

An account with my email already exists

We want to make sure that users are able to use their own email address, but are aware that other users could sign up using your account.

If it is a case that someone else has signed up using your email address, please email us at support@streamtimeapp.tv to help you resolve this.