Privacy and Cookie Policy

Collection of Information

Registration, forums, apps and your dealings with us

We collect information about you when you provide it to us; for example, when you fill out our online forms, subscribe to one of our titles, enter a competition being run on one of our radio stations, respond to our promotions, call or text in to the radio studio, register and use one of our apps, enquire about our products and services or participate in a reader forum (which could be on any medium). We may record phone calls or customer enquiries via online chat for quality, training and management purposes.

Information from Devices

We also collect information automatically when you interact with our websites or use our apps. This can include information about the device and the device’s general geographic location. This can be to provide services that have copyright restrictions, or to deliver news that is relevant to where you are. We may also collect information from cookies placed on your device. See the section on Cookies for more information about our use of cookies. With your consent, we may also collect the specific location of your device or request access to data from other applications to provide certain services you have requested.

Social Login

If you log in to our websites or online services through a third party site, such as Facebook, that site may pass information to us, such as user ID, name associated with the ID, email address and location, plus other information permitted under the privacy policy for that website. Our websites and apps may also return information about you to that social networking site regarding your log in, such as which News UK websites and apps you visit and your use of the social media services on those websites and apps.

If you log in with or connect to your account using social media (Facebook, Twitter, etc), the social media service’s use of the shared information will be governed by their privacy policy. If you do not want your personal information shared in this way, please do not connect your social media service account with your News UK account, and do not participate in social sharing on our websites or apps.

Post Comments & Interactions

If you correspond with any of our titles or radio stations, or interact with other customers or audience members or our staff, for example by using polls, comments, text messages, video, email, phone, radio or by post, we may display this content indefinitely in any relevant context, subject to our editorial judgement and your rights as set out in this Policy. This may be anonymised in the case of testimonials or customer service conversations.

If you take part in any reader or listener forums, send us letters for publication, or take part in any radio ‘phone-ins’, then you may be identifiable to others publicly and your comments attributed to you.

Public information and posts

Any information about yourself or others that you post on our social media pages, on platforms like Twitter, Facebook and other chat rooms, blogs and forums, will be viewed by other people (including search engines), over whom we have no control. You are responsible for the information you choose to post or otherwise make available in such public areas, and you acknowledge that this may be collected and used by third parties.

Payment Processors

If you use third party payment providers, such as PayPal, to pay for or receive payment from us that site may pass information to us including your name, email address, billing or other address, phone number (if applicable), date of sign-up, the number of payments you have received from verified PayPal users, whether you have been verified to have control of a bank account and any other information you agree they can share.