Noticeboard

Video Consultations

Coming to Aberfeldy Medical Practice on 1st June 2020 we will have video consultations available. The links are all on our website. There is a link telling you about this service and a link which you will click on to access the service for your appointment.

Triage

In an effort to deal with the high volume of appointment requests we are introducing a triage system for same day requests to ensure you are seen by the most appropriate healthcare professional at the right time.

If you are requesting a same day appointment, including urgent or home visit please call the practice between 8am and 9am. Our reception team will need to ask you to provide a brief description of the issue and take your telephone details so that a doctor can call you back before 10am.

The doctor will assess your health needs and direct you to the most appropriate health professional such as a doctor, nurse, pharmacist or advise you of self help. You may not always need to see a doctor, or the doctor may be able to help you over the phone. In the event that you need to be seen then the doctor will allocate one of the ‘on the day appointments’, or if your problem is more routine or on-going you will be offered one of our pre-bookable slots.

The doctor will attempt to phone you on the given contact number once. The doctor cannot leave messages on answer phones owing to patient confidentiality issues.

Requests for routine appointments will not be triaged and can be booked by telephone, online or in person at the reception desk.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone reception staff at the appropriate surgery. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Aberfeldy

Reception is open for dealing with prescriptions, making appointments and general enquires Monday to Friday between 08:00 – 18:00.

Surgery times are Monday - Friday

8.30am - 10.00am

11am - 12 noon

2.00pm - 3.00pm

4.30pm - 5.40pm

Kinloch Rannoch

Reception is open for dealing with prescriptions, making appointments and general enquires Monday to Friday between 08:00 – 18:00.

Surgery times are Monday to Friday:

9am - 10.30am

2pm - 3pm

4pm - 5.45pm

The doctors operate a rota system within these surgery times. The Days and time may change due to holiday/sickness but the receptionist will be happy to let you know when any particular doctor is available.

Nurse

Practice Nurse

Monday

09:30 - 11:30

Tuesday

Wednesday

Thursday

13:00 - 15:00

Friday

When We Are Closed

If you require urgent medical attention when the surgery is closed please telephone NHS 24 on 111.

NHS Tayside is responsible for out of hours medical care and can be contacted on the above number. A rota of GPs cover this area to provide home visits/medical centre consultation as required.

If you phone the surgery you will be prompted to phone NHS 24 and given the number.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

Public Holidays / Closures

Aberfeldy & Kinloch Rannoch Medical Practice will be closed on the following public holiday dates:

Friday 25th December 2020

Monday 28th December 2020

Friday 1st January 2021

Monday 4th January 2021

(The above dates are given to us via NHS Tayside and are agreed in partnership with our Local Medical Council)Please note that NHS 24 can be contacted during these times on 111.

Davidsons Chemists are open for a short time over the festive period (Aberfeldy Davidsons chemist is shut throughout the bank holidays)

We also have Protected Learning Times when we are closed from 12.30 - 6pm these dates are:

Monday 27th July 2020

Monday 5th October 2020

(The above dates are given to us via NHS Tayside and are agreed in partnership with our Local Medical Council)Please note that NHS 24 can be contacted during these times on 111.