We’re growing! Hiring for System Support Technician

System Support Technician

Location – Medford Oregon

Tekmanagement, Inc has been locally owned and operated in the Rogue Valley over 40 years and we are looking to add a System Support Technician to our team. This is a full-time benefited position that starts accruing from Day 1.

Position Description

The System Support Technician is our first level of support for our clients. You will be exposed to all areas of technology (workstations, servers, printers, networks, hardware & software, as well as vendor specific hardware). You will at times need to work with Third Party Vendors to resolve client issues.

Required Skills

Act as the single point of contact to the customer for all types of service requests

Coordinate scheduling field technical resources

IT Support relating to technical issues involving Microsoft’s core business applications and operating systems

Support of disaster recovery solutions

Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security