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2.9out of 5

42% of reviewers recommend this product.

Freezer door seal not tight

annoyed17
10/12/2017

The sealer in the freezer around the inside of the door is terrible. There is a large gap that prevents an air tight seal. We have ice build up around everything. Ive looked online and itll be at least $100 fix for something that should really never need replacement. I would not recommend this fridge for this reason. Oh and the unit is extremely loud. You can hear it make random sounds a few rooms away.
Originally posted on Frigidaire.com

No, I do not recommend this product

Ownership LengthMore than 1 year

Design

Features

Value

Beautiful and well-designed.

SizzlinLiz
10/11/2017

Bought this Frigidaire refrigerator one month ago and I am very pleased with it. I had wanted a french door refrigerator but I was unwilling to pay $1K more for the same size and features. Plenty of room in this refrigerator and it looks sleek and modern. Also quiet and lets you know when to change air and water filters.
Originally posted on Frigidaire.com

Yes, I recommend this product

Ownership LengthLess than 3 months

Design

Features

Value

Do not buy this refrigerator

JJB1
10/9/2017

We have had this refrigerator for less than six months and it has been serviced three times already. The ice maker is horrible and both fans blew. Stay away.
Originally posted on Frigidaire.com

No, I do not recommend this product

Ownership LengthLess than 6 months

Design

Features

Value

RJB1
9/27/2017

We just received our new frig. Doors gap at top and narrow at bottom. Fresh food door rubs so you can barely open it. This is our second Frigidaire and the quality we have come to expect isnt there
Originally posted on Frigidaire.com

No, I do not recommend this product

Ownership LengthLess than 3 months

disappointed

disappointed21
9/17/2017

I bought this 4 months ago and the ice maker does not work properly. It is constantly getting stuck and ice wont come out.
Originally posted on Frigidaire.com

No, I do not recommend this product

Incentivized Review

Ownership LengthLess than 6 months

Design

Features

Value

Terrible Fridge

osuziq370
9/9/2017

This fridge came with the home we purchased recently. It is only 3 years old and the fridge will not stay above 30 degrees F the ice machine projectiles lots of ice all at once and the shelves in the door are shallow not a huge deal. When I called Frigidaire for help with getting the fridge to go over 30 degrees F I was told there was nothing they could do and I should start calling around to other appliance services unfortunately other services feel that the fridge is too complicated to fix. Not sure what we will do but we are very disappointed.
Originally posted on Frigidaire.com

No, I do not recommend this product

Ownership LengthMore than 1 year

Design

Features

Value

Exactly what we needed

Danka62
9/9/2017

We wanted a frigerator that was a little bit bigger than what we had but not too big and this one covered all bases. I like this one because it was the only one we like that has adjustable shelves Plus its the right color
Originally posted on Frigidaire.com

Yes, I recommend this product

Incentivized Review

Ownership LengthLess than 3 months

Design

Features

Value

Great Experience

JDawg
8/21/2017

I purchased my Frigidaire new this past June when we built our new home. I am extremely happy with the purchase and would do it again if i had to.
Originally posted on Frigidaire.com

Yes, I recommend this product

Incentivized Review

Ownership LengthLess than 6 months

Design

Features

Value

Makes a High Pitch Ring Noise

TaraN0421
8/16/2017

We do love our new Frigidaire but it does make a high pitch ring noise. Other than that we love it
Originally posted on Frigidaire.com

No, I do not recommend this product

Incentivized Review

Ownership LengthLess than 3 months

Design

Features

Value

Nice Frig - AWFUL ICE MAKER

Bobo123
8/11/2017

Please read the entire story. Purchased this frig in August 2016 so there is some history here. When first installed the installers could not level it. It also emitted a very high pitched sound I could not personally hear it but my wife and son said it was very annoying.The installers said call customer service and ask for a replacement to which customer service agreed. In the mean time we used the frig and became increasingly annoyed with the ice maker. Every time it dispensed ice it spewed ice all over the floor. Ok if you are anything like me I would say be more careful. HA We had to dispense ice cubes and crushed ice into a large glass measuring cup then transfer into a normal glass the opening of a normal glass was not large enough to catch all the ice. So November 2016 comes around and the replacement arrives. The installers could actually level the frig this time and this time there was not high pitched sound. WOW I said . . . even though the ice dispenser still spewed ice everywhere obviously a design flaw. Then comes February 2017. The ice maker stopped dispensing ice cubes still dispensed crushed ice but not ice cube. After calling customer service for a week I finally spoke to a customer service rep who instructed me to remove the ice tray punch some buttons on thet panel and stick the handle of a wooden spoon into the back of the ice maker and wiggle it up and down. OK think there is a design flaw? Should they package a wooden spoon with each new frig. The work around actually worked the ice maker started dispensing ice cubes again . . . for a while. In late July 2017 the ice maker just stopped making ice altogether. It took two weeks for the manufacturer to arrange a service call to repair and/or replace the defective ice maker. In the mean time I go to the local store buy bags of ice and dump the ice into the ice maker tray which incidentally still dispenses cubes and crushed ice all over the floor. The service organization still has not shown up the fix the ice maker and it is now August 10th. Bottom Line. The frig in general an acceptable unit EXCEPTING the ice maker which is ABSOLUTELY AWFUL. Wish I read all the other reviews about how awful the ice maker was before buying this model.
Originally posted on Frigidaire.com

No, I do not recommend this product

Ownership LengthBetween 6 months and 1 year

Design

Features

Value

Never worked.

Jkbdfrd
8/11/2017

The fridge didnt work from day one. It couldnt be repaired and I was told Id get a new unit when they are in stock. No one is able to tell me when that might be and Im still without a working fridge weeks later.
Originally posted on Frigidaire.com

No, I do not recommend this product

Ownership LengthLess than 3 months

The worst

smolark
7/24/2017

We inherited this fridge when we bought our house. However it is only 2.5 years old and it is TERRIBLE. The ice machine never works properly. It either dumps all the ice at once or doesnt make ice at all - no in between. The screw in the ice bucket winds and winds but nothing comes out until all at once the whole bin empties before stop the action. Or it will completely freeze and have to be defrosted.
The chill drawer freezes the items in it. But if you adjust the temp up in the fridge side the rest of the food is not chilled.
Customer service has been terrible since we did not actually purchase the product.
Originally posted on Frigidaire.com

No, I do not recommend this product

Design

Features

Value

TERRIBLE

Bsmo
7/24/2017

icemaker never works correctly. inconsistent temp
Originally posted on Frigidaire.com

No, I do not recommend this product

Ownership LengthMore than 1 year

Design

Features

Value

Replacement unit

dphillips
6/28/2017

The Frigidaire Gallery refrigerator is a no-lemon warranty replacement for a Frigidaire Professional Series unit that we had under a Sears Master Protection Plan Agreement. Our Frigidaire Professional Series developed a electrical issues that cause the interior lights to flicker. The Sear Service Tech AE was able to correct the issue after 7 attempts. First attempt for no-lemon warranty replacement was denied but the second was finally approved. The no-lemon warranty settlement covered all but about $200 toward the replacement refrigerator which is okay considering that the unit was 9 years old under a service agreement that was extended multiple times. The new Gallery series refrigerator does not include all the extra features of the now discontinued Professional series. It is a nice unit with a improved designed water/ice dispenser in the freezer door. The internal lights are now LED type which takes come getting use to due to the blue effect they create. It is a nice looking unit but we have already had to have the Service Tech come out to adjust the doors. They did not line up properly they were off about 1/4. The delivery folks from Sears tried but failed to resolve the alignment issue. The AE service tech Jeff did a good job in making it as good as it could be. By maxing out the door adjusters he was able to get the door aligned within about 1/16....which I can live with. We are hopeful that this new unit will perform well for many years to come.
Originally posted on Frigidaire.com

Yes, I recommend this product

Incentivized Review

Ownership LengthLess than 3 months

Design

Features

Value

Perfect size

MylinhSims
6/27/2017

Bought this refrigerator a couple of months ago. A week after we had it the temperatures did not hold refrigerator did not cool properly. The service technician came the same day we reported the problem and fixed it. Its been working so far. Hope there will be no other issues.
Originally posted on Frigidaire.com

Yes, I recommend this product

Incentivized Review

Ownership LengthLess than 3 months

Design

Features

Value

POOR Ice Maker Distribution

Jack 1948
6/23/2017

Weve had this product for about two years and the ice maker has never worked well. Ice continually freezes together and blocks the dispenser outlet and causes an overflow all over the floor. Asked at Lowes if there had been a recall or service bulletin -- they said no unfortunately live with it.
Originally posted on Frigidaire.com

No, I do not recommend this product

Ownership LengthMore than 1 year

Design

Features

Value

Beyond Noisy

Stephanie23
6/15/2017

Just like some of the other reviewers it is extremely noisy. I have never had a refrigerator that was so loud and made so many noises. I would not recommend this product to anyone.
Originally posted on Frigidaire.com

No, I do not recommend this product

Ownership LengthLess than 6 months

Design

Features

Value

Forbzo73
6/12/2017

Great refrigerator. looks good and fits in perfectly with the cabinets. counter depth gives the two of us plenty of storage.
Originally posted on Frigidaire.com

Yes, I recommend this product

Incentivized Review

Ownership LengthLess than 3 months

Design

Features

Value

Nice fridge but...

rosejo
6/8/2017

We have had similar issues with ours. Specifically the sy ef error that pops up. Troubling to deal with being that the fridge is less than a year old... It is the control board that keeps the fan from distributing the cold for the rest of the refrigerator.
Originally posted on Frigidaire.com

No, I do not recommend this product

Ownership LengthBetween 6 months and 1 year

Design

Features

Value

What a Lemon

alderb
6/8/2017

Purchased six months ago. Displayed temperatures bear no relationship to the actual temperature in the unit. Door said 38 degrees refrigerator was 60. Repairmen have been coming for a month and it still doesnt work. Right now I want my money back to buy a different brand.
Originally posted on Frigidaire.com

No, I do not recommend this product

Ownership LengthLess than 6 months

Extremely Disappointed

mande
6/6/2017

I bought this refrigerator from Lowes one year and three months ago. Thank goodness I bought the extended warranty. I have had service on it three times since and I have another service scheduled Thursday. The ice maker has never functioned properly after being serviced two times already - once within the first month of purchase. It either jams or puts out so much ice that it does not fit into any container cup or glass. It jams at least once a day. The items placed on the top shelf from about the middle to the back freeze. I have also had service on that and was told it was common and to just not use the back end of the top shelf of the fridge. I woke up a few days ago to find the frame of the bottom shelf cracked in half and the top drawer cracked about a week ago. I am having those looked at tomorrow. I realize this is not a top-end fridge but I am so disappointed in the ice maker feature and the overall quality.
Originally posted on Frigidaire.com

No, I do not recommend this product

Ownership LengthMore than 1 year

Design

Features

Value

Some concerns

Shastamew
6/1/2017

We have had a few concerns about this fridge. After about 1 1/2 months of use my husband had to move the fridge. Lucky he did as the fridge had developed a slow leak damaging new floors. While covered under warranty the technician found the front wheel collapsed so now waiting on a second repair. May be a fluke. Only other concern is the water is very very slow but ice comes out very fast
Originally posted on Frigidaire.com

No, I do not recommend this product

Incentivized Review

Ownership LengthLess than 6 months

Design

Features

Value

Hope this is not happening to you

iowa cakelady
6/1/2017

We purchased this fridge 4 1/2 yrs ago as we moved to a new home - excited to have this fridge and purposely bough because of counter depth. 18 months after purchase it began not keeping correct temp in fridge had repairman come and spent $300 for new computer board. Worked ok for another 18 months and then the same thing started again - repairman here today and needs another computer board - so now this fridge has cost me $600 in four years. I guess I expected better by Frigidaire. One thing - buy BUY the extended warranty - I did not Makes me not want to buy another Frigidaire appliance
Originally posted on Frigidaire.com

No, I do not recommend this product

Ownership LengthMore than 1 year

Design

Features

Value

Inconsistent operation

MZhockey12
5/31/2017

Weve owned this fridge for 1.5 yrs and it has never operated consistently. It is VERY NOISY we have the same issues with the ice dispenser as everyone else and now were getting ICE in the vegetable bins and parts of the display are malfunctioning.
Originally posted on Frigidaire.com

No, I do not recommend this product

Ownership LengthMore than 1 year

Design

Features

Value

Looks nice thats about it

John Doe Jr
5/26/2017

Ive had this refridgerator for about 2 years..have the same ice/water issue that other people have mentioned...but now 2 years is something went wrong was making loud noise and now not working....
Originally posted on Frigidaire.com

No, I do not recommend this product

Ownership LengthMore than 1 year

Design

Features

Value

TJLS
5/25/2017

Originally posted on Frigidaire.com

Yes, I recommend this product

Incentivized Review

Ownership LengthLess than 6 months

Design

Features

Value

Decent Fridge Problems with ice/water dispenser

rgpp
5/23/2017

Fridge is fine looks nice. We have had problems from day 1 with the ice/water dispenser. When you put a glass up to it for ice or water ice will shoot out sometimes in one massive dump. The real problem is that when you remove the glass from the dispenser ice continues to shoot out all over the place. You have to open the door and manually disengage the switch on the door to get it to stop. Weve done this for 4 years now unfortunately this doesnt work so were out $250 for a repair. Its a shame because others seem to have similar issues. Nice looking fridge otherwise.
Originally posted on Frigidaire.com

No, I do not recommend this product

Ownership LengthMore than 1 year

Design

Features

Value

Kali lu
5/18/2017

Originally posted on Frigidaire.com

Yes, I recommend this product

Incentivized Review

Ownership LengthLess than 3 months

Design

Features

Value

Awesome

Grandpiechris
5/18/2017

We have a small place. The counter depth makes a huge difference.
Originally posted on Frigidaire.com

Yes, I recommend this product

Incentivized Review

Ownership LengthLess than 3 months

Design

Features

Value

Good frige

naldo
3/18/2017

Compressor or something is somewhat noisy. Not big noise but enough to hear it if there is no other ambient noise in the room. Otherwise it looks nice and both sides hold their temps per the digital readouts. Water and ice dispensers work good so far. A month or two old.
Originally posted on Frigidaire.com

Yes, I recommend this product

Ownership LengthLess than 3 months

Design

Features

Value

Toria
3/18/2017

One of the worst purchases I made. The ice machine just does what it wants and spits out more ice than needed as it attempts to spit out any. The screw winds and winds and nothing comes out and then the whole bin empties before you can react and stop the action. Sometimes just walking by and it spits out the ice all over the floor.
The chill drawer freezes the items in it. Turning the temp up hurts the rest of the storage.
Originally posted on Frigidaire.com

No, I do not recommend this product

DONT BUY THIS FRIDGE

Lauren Guess
2/23/2017

We unfortunately received this refrigerator without an option in our new home about 9 months ago. We were happy to have a nice new fridge but I WOULD NEVER SPEND MY MONEY ON IT EVER We began having issues with it almost immediately as the wire drawer/rack in the freezer doesnt even fit the freezer space. It doesnt fit in the tracks allotted for it I blew it off thinking whatever maybe the sent the wrong one. no big deal. Moved on with my life this annoyance.
We noticed very quickly The hard way that the ice machine is horrible. It makes plenty of ice more than we will ever need but it clogs pours ice all over our kitchen floor at least once a day. The first two or three times was funny our dogs loved it but it is beyond frustrating Upon reading the reviews on this fridge I see that we are NOT the only ones with this problem
Save your time money and pick a different refrigerator.
Originally posted on Frigidaire.com

No, I do not recommend this product

Incentivized Review

Ownership LengthBetween 6 months and 1 year

Design

Features

Value

Love the smudge proof stainless

Deena63
1/25/2017

Purchased in March 2016... The first fridge was a complete disaster. Frigidaire was quick to rectify the problem and issued me a new refrigerator. The new one is working wonderfully
Originally posted on Frigidaire.com

Yes, I recommend this product

Ownership LengthLess than 3 months

Design

Features

Value

Icemaker has issues

jeffs37
1/22/2017

About once a month our icemaker will just stop making ice. No idea why. I reset it using the O/I switch and it usually starts working again. Sometimes I have to reset it multiple times over the course of a couple days before it finally starts up again. Really strange. And maddening. It just happened again today: empty ice tray so Im posting this review to warn others and/or see if anyone else has experienced this problem.
Originally posted on Frigidaire.com

No, I do not recommend this product

Ownership LengthBetween 6 months and 1 year

Design

Features

Value

Too Noisy

Wasteofmoney3
1/18/2017

Bought this model in April 2014. Ice maker so loud I hear it from 2nd floor. Constant strange noises from refrigerator side. Dealer excuse like Frigidaires apparently is compressor new models make this noise etc. Family guests have asked repeatedly what is that noise? I have been in homes with different brands havent been disturbed by weird sounds while eating Also dealer independent appliance repair cannot line up doors.
Originally posted on Frigidaire.com

No, I do not recommend this product

Ownership LengthMore than 1 year

Design

Features

Value

Not Happy

Mamie88
1/11/2017

I bought this refrigerator in February of 2015. Not even had it a year yet and its not keeping things cold in the Fridge part or frozen in the freezer.Now Im waiting for parts Tech said it needs a control panel and a fan and something is wrong with the refrigerant.
Originally posted on Frigidaire.com

No, I do not recommend this product

Ownership LengthBetween 6 months and 1 year

Design

Features

Value

Great for dogs who love ice

Bernie111
12/17/2016

If you love wet feet and your dog loves ice cubes - this is the fridge for you. Bought 2 of these - one for myself and one for my mom. Needless to say our socks are wet but our dogs are happy.
Originally posted on Frigidaire.com

No, I do not recommend this product

Ownership LengthMore than 1 year

Design

Features

Value

Noisey

Drivingmecrazy
11/30/2016

Purchased this refrigerator several months ago and the high pitched buzzing from the compressor will drive you out of the room. Technician confirmed this was typical for this refrigerator and nothing can be done. Also fruits and vegetables freeze in the drawer regardless of the setting. Not my favorite appliance.
Originally posted on Frigidaire.com

No, I do not recommend this product

Ownership LengthBetween 6 months and 1 year

Design

Features

Value

Worst Purchase

Harley 55
11/23/2016

I purchased this in 7/30/16 from lowes in Anderson SC waited 2 1/2 weeks for delivery called about service on 9/23/19 sent someone out 11/11/16 they said all of this were no good makes so much noise cant sleep stops working dont know what to do ?
Originally posted on Frigidaire.com

No, I do not recommend this product

Ownership LengthLess than 3 months

Great Fridge

RR Mom
11/18/2016

We bought this refrigerator in September to replace our nine year old fridge from a different manufacturer. Since our old fridge suddenly failed we had to buy what could be delivered ASAP. We looked a counter-depth models at various stores and decided this Frigidaire Gallery offered us the most for our money. There is a lot of room more so it seems than in our old counter-depth. We absolutely required smudge proof stainless and fully adjustable shelves. This fridge had both plus a cold controlled deli drawer and two humidity controlled crispers. We have had no problems with the squeaky drawers other reviewers mentioned. Of course we washed everything in warm soapy water then applied a swipe of mineral oil on the shelf supports. The drawers are very quiet and open wide. We looked at other models with drawers that barely opened at all. We have noticed a ticking noise on occasion and have wondered about that. Were thinking it could be the defrost timer. 95 of the time the fridge is very quiet. It is always shiny and beautiful and keeps food very cold. We are very pleased with our purchase.
Originally posted on Frigidaire.com

Yes, I recommend this product

Incentivized Review

Ownership LengthLess than 3 months

Design

Features

Value

Disappointed

StarGazer
11/16/2016

I purchase this model from website info. The store did not have a floor model but I was ok because I owned thi same model in a former home. Todays quality is not as good as 5 years ago. Cheaper plastic drawers do not open/close smoothly. Dont purchase without seeing it first.
Originally posted on Frigidaire.com

No, I do not recommend this product

Incentivized Review

Ownership LengthLess than 6 months

Design

Features

Value

like the large vegetable/fruit drawers.

Marley
11/16/2016

I love the size of the frig And freezer. Appreciated the shelves that come apart for easy cleaning. Also like the interior light which comes on slowly. The ice maker always has ice and like the touch control on the freezer door. Love the outside design- clean and sleek.
Originally posted on Frigidaire.com

Yes, I recommend this product

Incentivized Review

Ownership LengthLess than 6 months

Design

Features

Value

Good Fridge.

rhrhm
11/10/2016

Overall pleased with my purchase.
Do not like the cheap gray plastic finish on the water/ice dispenser.
Originally posted on Frigidaire.com

Yes, I recommend this product

Incentivized Review

Ownership LengthLess than 3 months

Design

Features

Value

Clicking Noise Burnt Out Temperature Display

Hayes47
10/21/2016

We purchased this refrigerator in February 2015 - delivered in May to our new home and moved in June 2015. Refrigerator has only been used by a two person household for 16 months and it is making a clicking Noise and our temperature reading light is only displaying parts of the number. I expected the refrigerator to last much longer without issues and now no warranty. Went back to HH Gregg where we purchased it and there is nothing they can do. Buyer beware
Originally posted on Frigidaire.com

No, I do not recommend this product

Ownership LengthMore than 1 year

Design

Features

Value

Frigidaire Refrigerator and Freezer

Musie
10/17/2016

Bought this this in June 2016. Had a similar model in my previous home. Good space utilization. Be cautious with in-door shelves in refrigerator and freezer--can break where they attach to door. White duct tape to hold in place does the trick I like the see-through shelves and LCD lighting. Very bright easy-to-see inside. Good ice production. I like the counter-depth option--good for smaller kitchen.
Originally posted on Frigidaire.com

Yes, I recommend this product

Incentivized Review

Ownership LengthLess than 3 months

Design

Features

Value

Love this refrigerator

Mamawoo
10/14/2016

I have had this refrigerator for about 6 weeks. We wanted to replace our existing unit with a counter-depth unit. This refrigerator has the same space as my old one but does not stick out 4 inches less depth. Also it is truely the only non smudge fingerprint stainless steel refrigerator out there. I am extremely satisfied with all aspects of this unit. Highly recommend
Originally posted on Frigidaire.com

Yes, I recommend this product

Incentivized Review

Ownership LengthLess than 3 months

Design

Features

Value

The cool fridge

Funkytown
9/23/2016

It is a very functional fridge
Ice maker and the extra cold meet drawer
Originally posted on Frigidaire.com

Yes, I recommend this product

Incentivized Review

Ownership LengthLess than 6 months

Design

Features

Value

Dissappointed

jackie82
8/30/2016

We had the full size Gallery in our old house and loved. So we thought we would be just as happy with the counter depth. We are not. This fridge is horrible. The drawers are sharp and make the most heinous squeaky sound anytime you open them. There is no room for anything due to a poor design. The ice maker is large but holds no ice. The doors do not shut well and are always open. I could go on forever. Not at all happy. I hope it dies soon so I can get something else.
Originally posted on Frigidaire.com

No, I do not recommend this product

Ownership LengthLess than 3 months

Design

Features

Value

shelves are sharp ripped off skin on my hands

andrewismyname
8/22/2016

This thing has a lot of weird problems the refrigerator shelves are razor sharp in the first week it sliced skin off of both of my index fingers that was like a month ago they still havnt healed completely i had to carve the shelf edges down with a knife so Id stop getting hurt. The fridge makes lots of weird noises and removing the ice maker or whaterver that big thing is in the freezer that takes up a whole shelf is impossible also if you fill up one of the freezer shelves the air wont circulate right and it wont freeze half the stuff in the freezer. I mean it still works as a fridge a month out so there is that positive it keeps stuff cold no mechanical issues so far but still there are better fridges.
Originally posted on Frigidaire.com

No, I do not recommend this product

Ownership LengthLess than 3 months

Design

Features

Value

I bought this July 3-disappointed already

Judy 5
8/16/2016

Biggest problem is freezer door opens slightly when you open or close other door. Frost then appears on outside of refrigerator. Inconsistent temperature in refrigerator side--food freezes on top shelf vegetables freeze in drawer.
Originally posted on Frigidaire.com

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website.
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