Important Links

Vision

We envision an educational community of productive, proud, great thinking educators and students supported by innovative, accessible and secure technology.
Mission Statement:
The Instructional Technology Division is committed to offering technology resources and services that assist the Virgin Islands Department of Education in carrying out its commitment to the superior prep

Computer Migration

Pay close attention to the process there will be at least two Prompts that need your input

After two reboots the workstation will be in the domain you selected.

All you have to do after that is login with your firstname.lastname as usual. Your files and desktop icons should be there.

If anything looks different please give us a call to the helpdesk so we can assist you, no files will be lost in this process.

About

The Office of Instructional Technology
The Office of Instructional Technology, is a Unit under the Office of the Commissioner of Education. It is currently managed by a Director, and staff consisting of Executive Secretary, Program Manager, and Network Engineers on St. Croix and St. Thomas and St. John. This team is responsible for providing wide area network infrastructure and services to territory programs, the two districts, schools and instructional support programs on St. Croix, St. Thomas and St. John. The program provides numerous services including but not limited to technology vision, leadership, standards, planning, evaluation, email, voice mail, telephone, Internet access, web-hosting, webmail, wireless, and video. Technology integration support programs are also managed and administered by the Office of Instructional Technology.

The Office of Information Technology is currently preparing the 2nd stage of the domain consolidation and migrating a new naming format. This change affects all users with the “short” username convention.

The Office of Information Technology is currently preparing the 1st stage of the domain consolidation and implementing a new naming format. This change affects all users with the “short” username convention.
For example, the username 'jdoe' will change to 'john.doe'. This also affects your email address, which would now be john.doe@vide.vias your primary email. Those who are married with hyphenated names, such as 'jmaria-doe' will change to 'jane.maria' by default. We decided to use the maiden name since it is less likely to change.

The helpdesk management software that we use to resolve, track and refer matters for resolution of problems is called OSticket. This Helpdesk software has a Web portal you can use for submitting helpdesk tickets to us.