Tuesday, May 27, 2008

The Customer is Always Right: Building and Teaching Client Relationship Skills

The Customer is Always Right: Building and Teaching Client Relationship Skills

“Customer relationships are an "evergreen" concern. As technology evolves and our overall style of interaction with clients changes over time, and as our positioning in our markets and stakeholder groups requires ever more attention, we need diligence in forging and maintaining productive customer relations.”

Where and When:Thursday June 5th 2008Delta Bow Valley, Downtown Calgary209-4th Avenue SEIn the Conservatory on the 2nd Floor7:00 a.m. – 9:30 a.m.Doors open 7:00 (breakfast served at 7:30)

Tickets: $30 for CASLIS members $35 for non-membersRSVP to: leeanne.morrow@ucalgary.ca by Friday May 30th--Leeanne MorrowLibrarian for ISEEE and EngineeringLibraries and Cultural ResourcesUniversity of CalgaryGallagher Library, ES 180Phone: 403.220.8953Email: leeanne.morrow@ucalgary.ca