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17.1

Jan 23, 2017

• 3D Touch: Press and hold on the Sephora app icon to quickly access your Beauty Insider Card and view Just Arrived products• In addition to pictures, now you can upload YouTube videos to The Beauty Board!

3.26

Sep 29, 2016

• Clients are now able to add promos directly from the mobile offers page• Support for iOS 10• Bug fixes and performance improvements

3.25

Aug 17, 2016

• Introducing the Beauty Insider Rewards Bazaar, your destination for all point rewards, with new items releasing every Tuesday and Thursday• Updated home page design, making it easy to explore, shop, and access useful features in store like your digital Beauty Insider card• Bug fixes and performance improvements

3.19.1

Ratings and Reviews

4.7 out of 5

11.6K Ratings

11.6K Ratings

My princess story.

Oct 24, 2017

medical anomoly

Undergoing aggressive chemo and radiation I took my children to Disneyland thinking and I never get the chance again the doctors stamp day expiration date on me already told me to get my affairs in order. Wasn’t that pleasant for my children to be there with a sick mom I look horrible we have in the past by Sephora at shop there my granddaughter is very messy in the make up and good Add it. Anyhow she has some type of them free samples I’m not sure how she was so kind that she got my colors are top color palette. And convince me to let her do my face. I agreed because I was too tired to put up a fight, so I lay in the bed in the hotel resting and she woke me up and told me to set up and look it looks like a glamour picture. Before that my Facebook I had poison oak all over it was chapped and blistered I looks like I died and forgot to lay down. I have had cancer 6 Times each diagnosis was different long story short that was in 2088 several years later I found a little bag with stars samples in it. Amazingly enough it was still good hadn’t depreciated I need to use it and it was fine not only is it a promising make up with excellent Quality it’s shelflife is unbelievable I wouldn’t use anything else I can afford it. LOL maybe one day so for you rock

My princess story.

Oct 24, 2017

medical anomoly

Undergoing aggressive chemo and radiation I took my children to Disneyland thinking and I never get the chance again the doctors stamp day expiration date on me already told me to get my affairs in order. Wasn’t that pleasant for my children to be there with a sick mom I look horrible we have in the past by Sephora at shop there my granddaughter is very messy in the make up and good Add it. Anyhow she has some type of them free samples I’m not sure how she was so kind that she got my colors are top color palette. And convince me to let her do my face. I agreed because I was too tired to put up a fight, so I lay in the bed in the hotel resting and she woke me up and told me to set up and look it looks like a glamour picture. Before that my Facebook I had poison oak all over it was chapped and blistered I looks like I died and forgot to lay down. I have had cancer 6 Times each diagnosis was different long story short that was in 2088 several years later I found a little bag with stars samples in it. Amazingly enough it was still good hadn’t depreciated I need to use it and it was fine not only is it a promising make up with excellent Quality it’s shelflife is unbelievable I wouldn’t use anything else I can afford it. LOL maybe one day so for you rock

Some improvements - several disappointments

Aug 27, 2017

Rach0604

I have always rated the Sephora app 5 stars, but this latest update is (mostly) a step back. While I love that you can now virtually try on many products directly from the product page, I have found that A LOT of the eyeshadows and lipsticks I have tried appear blue (eyeshadows) or a nudeish-white to outright white (lipstick) regardless of what the color should be. I do not seem to have the same issue if I used the virtual artist directly. I do wish that you could take or upload a photo to work with in the virtual artist like you can in the product try on pages, rather than have to just try on the products "live". Also, I wish you would bring back the product Q&A section. I know that live chat has replaced this but many times a question I have has already been answered and it's a pain to wait for someone to answer it; especially for older or less popular products. My biggest complaint (and why I gave you 3 stars instead of 4) is the app is not very responsive. 9 times out of 10, I have to click the heart to love an item multiple times before it even registers; same goes for the three horizontal lines to open the menu and the back button. It gets extremely irritating. Thank you for taking the time to read my feedback. --rbonson (Rouge)

Some improvements - several disappointments

Aug 27, 2017

Rach0604

I have always rated the Sephora app 5 stars, but this latest update is (mostly) a step back. While I love that you can now virtually try on many products directly from the product page, I have found that A LOT of the eyeshadows and lipsticks I have tried appear blue (eyeshadows) or a nudeish-white to outright white (lipstick) regardless of what the color should be. I do not seem to have the same issue if I used the virtual artist directly. I do wish that you could take or upload a photo to work with in the virtual artist like you can in the product try on pages, rather than have to just try on the products "live". Also, I wish you would bring back the product Q&A section. I know that live chat has replaced this but many times a question I have has already been answered and it's a pain to wait for someone to answer it; especially for older or less popular products. My biggest complaint (and why I gave you 3 stars instead of 4) is the app is not very responsive. 9 times out of 10, I have to click the heart to love an item multiple times before it even registers; same goes for the three horizontal lines to open the menu and the back button. It gets extremely irritating. Thank you for taking the time to read my feedback. --rbonson (Rouge)

Disappointed with the update

Sep 5, 2017

Max Radin

I love Sephora, and I love the app overall. I check it at least once a day. However, I really dislike that you got rid of the Product Q&A section! I know that we have the Live Q&A now instead, but that's not as good at all. For one thing, many questions in the new Live Q&A are just general questions ("what's your favorite eyeshadow palette", "what's the best foundation for dry skin", etc.) instead of questions that are about a specific product. I always found it really helpful to read people's questions about specific products to learn more about the product and about people's opinions of it. And if I had a question, I could search and see if a similar question had already been answered. The Q&A section for a product was really important and often helped me decide what I wanted to buy. The new Live Q&A is much less intuitive and not particularly helpful if you have a question about a specific product. And even if you're in luck and someone has answered a similar question to yours, the only person who can read the question answers is the person who asked the question! That just doesn't make any sense. Sephora, please bring back the specific Q&A section on every product's page and then this will be a 5-star app again!

Disappointed with the update

Sep 5, 2017

Max Radin

I love Sephora, and I love the app overall. I check it at least once a day. However, I really dislike that you got rid of the Product Q&A section! I know that we have the Live Q&A now instead, but that's not as good at all. For one thing, many questions in the new Live Q&A are just general questions ("what's your favorite eyeshadow palette", "what's the best foundation for dry skin", etc.) instead of questions that are about a specific product. I always found it really helpful to read people's questions about specific products to learn more about the product and about people's opinions of it. And if I had a question, I could search and see if a similar question had already been answered. The Q&A section for a product was really important and often helped me decide what I wanted to buy. The new Live Q&A is much less intuitive and not particularly helpful if you have a question about a specific product. And even if you're in luck and someone has answered a similar question to yours, the only person who can read the question answers is the person who asked the question! That just doesn't make any sense. Sephora, please bring back the specific Q&A section on every product's page and then this will be a 5-star app again!