Field Operations Manager - Verizon

Verizon Wireless

Indiana,
PA

Telecommunication/Wireless/Cable

Full-Time

551 Stannard Ave

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What youll be doing...

Youll manage a diverse team of 20+ Field Technicians responsible for installing, repairing, and maintaining outside plant copper and fiber services for our customers. Safety, quality issues, workforce performance, feedback and training, and labor relations will all be on your radar. And youll be pushing your team and yourself to find ways to improve business results every day.

Leading, motivating, developing and coaching your Field Technicians.

Developing action plans to mitigate service issues.

Proactively collaborating with labor/union.

Removing barriers and solving problems to help your team be productive.

What were looking for...

Youre organized, motivated, and detail oriented, and known for your sound judgment. Solving problems creatively and constantly looking for ways to improve processes are some of your strengths. Youre comfortable holding people accountable for their performance and their adherence to policy, and youre able to inspire and engage diverse groups to do their best work.

You'll need to have:

Bachelor's degree or four or more years of work experience.

Four or more years of relevant work experience.

Availability to work extended hours when necessary, including weekends and after hours and on call as required for the needs of the business.

Valid drivers license.

Even better if you have:

A degree.

Four or more years of knowledge of installation and maintenance on copper or fiber technology.

Supervisory experience in a field operations environment.

Experience in administering processes and policies as they relate to: safety, attendance, performance work rules and code of conduct.

Youll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering Americas fastest and most reliable network, were leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but were about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.