Which seems fairly intense, but most riders rate in the mid fours and above. Uber told CNET a ban would only occur after "several notifications have been provided". Riders will be sent advice on how to increase their rating, but risk being banned if the situation doesn't improve.

In a blog post explaining the changes, Uber said this was "a vital step in maintaining an enjoyable experience for both riders and driver-partners on the app, and fostering an environment of mutual respect."