Grundfos
Improves Asset Availability & Reduces Cost of Downtime

A Wessex Water location in Dorset recently saved valuable
time, money and stress when Grundfos was used to deliver a
pump solution in a breakdown situation.

A multi pump failure at the inlet works had the potential to
have very serious consequences when a problem with a wastewater
pump meant that a non-standard pump needed to be replaced very
quickly. Any disruption to the plant’s operation had many
consequences including the high costs associated with
over-pumping and compliance risk while waiting on a new pump to
be delivered. The average delivery time for replacement
equipment would mean 8 weeks’ disruption.

However, they contacted Grundfos who, understood the urgency
and hold stock of over 2000 wastewater pumps for the UK market,
could deliver a pump replacement in just 4 days. This meant they
were up and running in just a fraction of the expected time and
the added benefit of simple installation solutions for existing
applications, meant that the plant was running smoothly again.
As well as reliable products and exemplar service, the plant
savings in over-pumping financed the replacement pumps,
resulting in financial savings and significant compliance risk
reduction.

A Wessex Water spokesperson explained "Grundfos are keen to
make sure that our service level agreements are met, and keen
that we get the service we really need."