What are one-time notifications?

One time notifications are a new feature that gives customers an option to receive a notification from you. If they agree, this will let you send them one notification outside of the initial 24-hour messaging period.

Note: customers have to opt-in for each one-time notification.

To access this feature, you have to request permissions on your Facebook page for one-time notifications.

You can do this in your Facebook page's settings. Navigate to the "Advanced Messaging" tab under Settings to find this:

From there, scroll down until you see Requested Features:

Once access has been granted, you should see this green checkmark:

Can I use sponsored messages outside of the 24-hour messaging window?

Yes! Facebook's sponsored messaging lets you message outside of the 24-hour period. These can be set up within Octane AI or from Facebook ads manager.

How were features affected?

To make sure your bot complies with Messaging policies, there were a few other changes:

Broadcasts

Broadcasts were one-time messages you can send subscribers from Octane AI.

As of March 4th, broadcasts have been deprecated.

Bots created before March 4th will still be able to view their broadcast history, but won't be able to send any new broadcasts. If your page had access to subscription messaging, it will still be able to send subscription broadcasts.