Contact

Support:
When contacting us for support please use ourTicketed
Support Systemas it is the best way to request
support as it provides a comprehensive and tracked responce to your
query. We also have a comprehensive knowledge
base with a quick search feature that answers most questions,
so you may not even need to request support at all!

Please provide your
GeoSIM phone number, a contact
name and number and location
as this helps us deal with your issue as quickly as possible. Without
this basic information, we are unable to start looking into your query.
CLICK
HERE FOR SUPPORT

If you need to return goods you must contact us first.
Please email: contact@globalsimcard.co.uk
to let us know you need to return and item. We will then be able to
provide you with the correct address and issue a return authorisation.

When returning items we need to know when to expect them. Please
provide your GeoSIM phone number
or order number, a contact name and number
and any information relevant to your need to return an item. This helps
us deal with your issue as quickly as possible. Without this basic information,
we are unable to process the return. We suggest any item returned is
sent recorded delivery for your own protection and to guarantee delivery.
If we do not receive the item, we are unable to provide any refunds.