RoomsMake yourself at home in one of the 132 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.

AmenitiesTake advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless Internet access and concierge services.

DiningEnjoy a satisfying meal at a restaurant serving guests of Thon Hotel Polar.

Business, Other AmenitiesFeatured amenities include a computer station, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and meeting rooms.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Crib (infant bed) fee: NOK 100.00 per night

Rollaway bed fee: NOK 200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:

24-Hour Front Desk

Concierge Desk

Elevator / Lift

Fitness Facility

Free Breakfast

(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

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Thon Hotel PolarVery nice hotel

Koen1242
from

Submitted on 14-03-2016

We very much enjoyed staying at Thon Hotel Polar, with very friendly and helpful staff at the reception. The room was comfortably spacious, but not huge. Beds slept very nicely, but there was no socket next to the bed, which might be uncomfortable for business travelers who use their phone as alarm clock (the in-room telephone is on the desk, so a wake-up call doesn't solve that problem). The bathroom was large, but there were no hooks to hang your clothes on, and hardly any space to put your to...
We very much enjoyed staying at Thon Hotel Polar, with very friendly and helpful staff at the reception. The room was comfortably spacious, but not huge. Beds slept very nicely, but there was no socket next to the bed, which might be uncomfortable for business travelers who use their phone as alarm clock (the in-room telephone is on the desk, so a wake-up call doesn't solve that problem). The bathroom was large, but there were no hooks to hang your clothes on, and hardly any space to put your toiletries (sorry Thon, I forgot to mention this at checkout). But we managed.
Breakfast was great, with many different kinds of fresh bread, a variety of pÃ¥legg (fish, meat, cheese), yoghurt, waffles, boiled and baked eggs, etc.
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Thon Hotel PolarA great room for a single person - Great for the single traveller or someone not wanting to share a room but don't want

DaisyDawn71
from London, United Kingdom

Submitted on 23-03-2016

I loved staying at the Thon Hotel Polar. Lovely sized room and huge bathroom for a single room (although I could see that on the exit floor plan, not all the single rooms had such a large bathroom so ask for 347 or 247 which definitely had these large singles) with plenty of practical features which are normally scrimped on when you stay in a single room. Hooks for coats, a good size wardrobe area, a nice sized king single bed and a good sized desk provided plenty of space for all my stuff.
Sta...
I loved staying at the Thon Hotel Polar. Lovely sized room and huge bathroom for a single room (although I could see that on the exit floor plan, not all the single rooms had such a large bathroom so ask for 347 or 247 which definitely had these large singles) with plenty of practical features which are normally scrimped on when you stay in a single room. Hooks for coats, a good size wardrobe area, a nice sized king single bed and a good sized desk provided plenty of space for all my stuff.
Staff were good, helpful but not particularly knowledgeable about activities in the area. I would have thought they'd have taken part or at least been aware of the sorts of things to do in and around the area, but this was a minor thing as we had everything booked before we arrived. Just not that helpful when we asked advice on clothing/layers etc.
Negatives - Wifi was pretty sketchy and the only time it was reasonably strong and consistent was when we were in Egon's restaurant; consequently we spent a good deal of time in there. It was cosy and the food was good so we weren't really complaining.
LOVED Tromso and would happily stay there again. Very central hotel and would highly recommend.
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Thon Hotel PolarIt's a place to stay

adamchap
from Milton Keynes, United Kingdom

Submitted on 23-03-2016

What an odd hotel. The website promises somewhere that looks really new but on arrival (or leaving) at any time, there's what appears to be a permanently stationed bunch of smokers and the reception, which is pretty dingy and needs some upgrading and paint, stinks of smoke. The lift is a very old European style lift with a door that opens like a 'normal' door, not a sliding door arrangement, which means it's very awkward to get your bags in and out of the lift.
The rooms are a reasonable size...
What an odd hotel. The website promises somewhere that looks really new but on arrival (or leaving) at any time, there's what appears to be a permanently stationed bunch of smokers and the reception, which is pretty dingy and needs some upgrading and paint, stinks of smoke. The lift is a very old European style lift with a door that opens like a 'normal' door, not a sliding door arrangement, which means it's very awkward to get your bags in and out of the lift.
The rooms are a reasonable size and have an outrageously large TV in them (it's about a 32" TV which obscures a third of the window, which is a shame in a picturesque place like Tromso). The bed and bedding are suitably warm and comfortable leading to a good nights sleep.
If you need a place to crash for a night that's central as I did, then this place appears to do the trick for the price, but when I return I think I'll try somewhere else to see what can be achieved for a similar price. The offputting elements are the smoke, smokers at the door, the lift and the very dated/damaged decor.
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Thon Hotel Polarcould not fault as a base to explore tromso

pastymuncher
from Penryn, United Kingdom

Submitted on 01-05-2016

we stayed for a week in January as part of a group. the hotel was very friendly, the rooms immaculate and restaurant served an excellent choice for breakfast. we did eat in the evenings a few nights as well and the food was good.
the only 'bad' point was there was no bar area/reception for people to gather and chat?? The reception was very clean and the staff were all lovely but i guess what i'm trying to say is there was no relaxing space?
would definitely use this hotel again tho, it was cen...
we stayed for a week in January as part of a group. the hotel was very friendly, the rooms immaculate and restaurant served an excellent choice for breakfast. we did eat in the evenings a few nights as well and the food was good.
the only 'bad' point was there was no bar area/reception for people to gather and chat?? The reception was very clean and the staff were all lovely but i guess what i'm trying to say is there was no relaxing space?
would definitely use this hotel again tho, it was centrally located and so clean and efficient. staff were really helpful
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Thon Hotel PolarScandal Charm in the Capital of al of the North

barrindp
from barrindp

Submitted on 02-05-2016

Super comfortable room and great bed. Large room, operate bedroom, and lounge area. Well worth staying in. reception area is economical - but you are not staying n reception. Nespresso in the room a nice touch.

Thon Hotel PolarConvenient location, helpful staff

Oliver578
from Chicago, Illinois

Submitted on 12-06-2016

The rooms are clean and had everything one would need. We chose a standard twin room which offered a bit more space, but we felt it worth the added cost - it was still on the small side however. The bathroom was clean and surprisingly spacious. Everything one would need (towels, hairdryer, etc.) was provided.
The breakfasts were also quite good and filling, but I wouldn't recommend eating at the restaurant for other meals - the food was very good, it was just very expensive, I think we paid ar...
The rooms are clean and had everything one would need. We chose a standard twin room which offered a bit more space, but we felt it worth the added cost - it was still on the small side however. The bathroom was clean and surprisingly spacious. Everything one would need (towels, hairdryer, etc.) was provided.
The breakfasts were also quite good and filling, but I wouldn't recommend eating at the restaurant for other meals - the food was very good, it was just very expensive, I think we paid around $50 for some fish soup, and appetizer of sliders, and 2 sodas (no alcohol). We found other places in town that had more reasonable pricing.
Additionally, you can catch a dedicated airport bus right around the corner from the hotel (1 block away...maybe less), so no need to pay for a taxi or try to figure out transportation.
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Thon Hotel PolarPoor rooms with no wiev and possibility to let in fresh air.

Rune B
from

Submitted on 14-06-2016

The pictures of the rooms in the homepage it's not what you get when you check in. The reception area is poor and feels like a waiting area for Friday's restaurant. We will not recommend this hotell for turists on first visit in TromsÃ¸.

Thon Hotel PolarGood location, helpful staff but small rooms

scott46
from texas

Submitted on 29-06-2016

When we noted to the desk clerk that the promised coffee pot was not in the room, she promptly upgraded us to a larger room with a coffee pot. All we wanted was a coffee pot but the gesture was indicative of the good service that we found in all 4 of the hotels we stayed in Norway. This hotel's location is very good too but, otherwise the hotel is average, in terms of cost and decor.

Thon Hotel PolarCould be a great hotel if they had some more workers

Penguin888
from Hamburg, Germany

Submitted on 16-07-2016

Felt sorry for the poor girl alone at the reception. Hundreds of booked new guests arrived around 5 pm, but half the rooms were not made up. Dozens of people sitting around at the lobby for hours, waiting for their room. Others were send into rooms still, or already occupied. The guests from night before had taken off early morning. Our group had several older people, not able to climb steps. We had informed about that long in advance. But especialy those were placed in rooms without elevators i...
Felt sorry for the poor girl alone at the reception. Hundreds of booked new guests arrived around 5 pm, but half the rooms were not made up. Dozens of people sitting around at the lobby for hours, waiting for their room. Others were send into rooms still, or already occupied. The guests from night before had taken off early morning. Our group had several older people, not able to climb steps. We had informed about that long in advance. But especialy those were placed in rooms without elevators in the highest or between floors. To exchange rooms was refused. Rooms were of very different qualities and comfortability. To reach the breakfeast room one needed navigation. Also for that, anybody with walking problems should avoid this hotel. The situation of the hotel is best. Near to all the attractions at walking distance, right in center of town and near the harbour
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Thon Hotel PolarVery nice and easy hotel, with frendly people.

vemjan
from Oslo, Norway

Submitted on 17-08-2016

A plessant surprice for a short stay i Tromso. In the middle of the city with bus-stop to airport right outside. You reach averything in 5 min. Will stay here on my next visit in Tromso. I had to leave early to airport so I can't say anything about the breakfast.

Thon Hotel PolarStunning room design

TomOpo
from Prague

Submitted on 24-08-2016

Centrally located, though not impressive on the outside, with fabulous breakfasts, our family room was large and decorated with stunning green dragonflies. An overall good experience with helpful staff, parking not directly in the hotel, but within walking distance in a large tunnel.

Thon Hotel PolarGood

adventuresofanja
from Aalborg, Denmark

Submitted on 12-10-2016

Hotelrooms are nice and clean, and breakfast is good as it usually is in Thon Hotels.
What really pleasantly surprised me was the workout-room, that is well equipped, lots of options and are big and bright!

Thon Hotel PolarVery comfortable hotel

Ming-shan T
from

Submitted on 18-10-2016

4-people room is spacious and clean, and beds are very comfortable. We all like their super delicious breakfast so much, with so many varieties! Besides, they provide very good coffee in their lobby, which warms you especially in cold winter.

Thon Hotel PolarFine at last?

Pun82
from Oslo, Norway

Submitted on 11-11-2016

I arrived late in the evening, only to find the sink in my room not able to drain. As it was late in the evening, I had unpacked and would have to pack again, I stayed in the room till the morning- I informed the reception and expected to have a new room ready for me by then. In the morning they found a new room for me, the one next to my old room. Again: non-draining sink, this time topped by dirt on the floor. Third time the sink worked till next day, but was then again stuck. I could no longe...
I arrived late in the evening, only to find the sink in my room not able to drain. As it was late in the evening, I had unpacked and would have to pack again, I stayed in the room till the morning- I informed the reception and expected to have a new room ready for me by then. In the morning they found a new room for me, the one next to my old room. Again: non-draining sink, this time topped by dirt on the floor. Third time the sink worked till next day, but was then again stuck. I could no longer bother to inform them again. My question though- which was asked and not really answered: How can this pass through housekeeping? We still use soap and water for cleaning, dont we?
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I stayed one night at the Thon Hotel in TromsÃ¸. They helped me find good places to eat out, and get to a great place to see the northern lights.
There was a water leak during my stay, but the staff was very quick to fix it, and informed us about what had happened.
The breakfast was just totally amazing, with everything you could ever want, from salmon to chocolate cake!