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“Room 406 in the outer building was fine. Those with children may prefer to be in the main building for ease of breakfast and pool.” (BethRose640)

Sep 2, 2014

“Ask about the rooms that appear to be more like a motel setting then the actual hotel setting. Which is across from the reception in the hotel section. Not sure if they would be quieter, but they did not have as many rooms, which I would believe would be quieter.” (Kaespen)

Aug 17, 2014

“Get the suite if you will be more than a few days, It is worth the extra money.” (Brent424)

Jul 24, 2014

“This isn't a Best Western A-list property. Don't be afraid to take a hard look at the room you're given.” (210edm)

Jul 1, 2014

“Stay away. This facility is a disgrace” (peterf1954)

Apr 20, 2014

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The pool was great and most of the staff will go out of their way. The breakfast was great also. I will have to say that the one hotel in Batavia, NY has at least one front desk person that needs to be more caring. The front desk person on Friday was wonderful 3/6/15
Stayed March 2015, travelled with family

The staff at the BW Batavia are excellent for the most part. The gentleman we had for check in could use a little more people skills, but the rest of the staff was excellent. The pool and hot tub area are well maintained and the breakfast area was immaculate

The pool was great and most of the staff will go out of their way. The breakfast was great also. I will have to say that the one hotel in Batavia, NY has at least one front desk person that needs to be more caring. The front desk person on Friday was wonderful 3/6/15

Rooms were fine. The condition of the parking lot is absolutely UNACCEPTABLE. This hotel is located in western NY where heavy snow during the winter months is very common, and therefore snow removal means are readily available. It appears as though nobody has removed the snow from this property all season long. Keep in mind, it has NOT snowed significantly...
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bwcrownBatavia, Guest Relations Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for addressing your concerns regarding the condition of our parking lot, we have been dealing with major snowfalls in this area since November.
In this area we are under snow plowing contacts from November through March and sometimes the parking lot is so full of cars that plowing more than the perimeter of the lot is all they...
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We come here every so often during the winter so my brothers (13 and 16) and my son (3) can go swimming. The rooms are always nice and clean, staff is helpful when you need them. Nice little "staycation" for us, since we live in Batavia, and the prices are always reasonable. Definitely recommend.

This is very nice hotel. This our second visit at this hotel. Room was nice and big. pool was spa also nice & warm. They also have hot breakfast in morning. staff was very frendly. Hotel is near by batavia downs and casino also provide free shuttle in weekend.....

We have traveled from Pittsburgh to Utica at least 3 times a year for 15 yrs now. This is a great place to stay. Prices are good, people are friendly and hospitable. If you're passing thru and need a place to rest, Check them out. They have a nice heated indoor pool and a hot tub to help you unwind....
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Room was wonderful, comfortable bed, well laid out, everything worked, furniture was dated, wifi worked wonderful, tv big enough to enjoy, something all hotels seem to lack is a desire to place a tv guide in all the rooms (cost or loss may dictate why not-deposit at front desk may help reduce walking away) Pool was very small, five boys...
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This is very nice hotel. Staff was great. new breakfast area looks good. They also renovating lobby area. Hot tub was warm and relaxing. Our room was large with fridge and microwave. We stayed in past in this hotel and we will be back when we are in town..

This is the poorest Best Western hotel we have ever stayed in. Our room reeked of cigarette smoke as did the hallway. It does not seem that the hotel enforces the no smoking rules. It was filthy - everywhere. The microwave in our room was dirty, the tray holding the coffee was stained with coffee drops from previous guests. The...
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Amenities

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Highlights

Pool

Free Parking

Free Internet

Fitness Center with Gym / Workout Room

Free Breakfast

About the property

Wheelchair access

Things to do

Pool

Fitness Center with Gym / Workout Room

Room types

Suites

Non-Smoking Rooms

Family Rooms

Internet

Free Internet

Services

Free Parking

Free Breakfast

Business Center with Internet Access

Additional Information about BEST WESTERN Crown Inn & Suites

Address: 8210 Park Road, Batavia, NY14020-1270

Phone Number:

Location:United States > New York > Batavia

Price Range (Based on Average Rates):
$

Hotel Class:2.5 star — BEST WESTERN Crown Inn & Suites 2.5*

Number of rooms: 71

Reservation Options:

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Also Known As:

Best Western Crown Inn And Suites

Best Western Crown Hotel Batavia

Best Western Batavia

Batavia Best Western

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