Microsoft at NRF videos

Enabling intelligent retail

Transform your retail customer experience

Top 5 at NRF

Delivering an intelligent supply chain

Learn more about Microsoft in retail

How leading retailers put customers - and their data- at the center

While shoppers are still hitting the stores before the end of 2018. leading retailers are making investments to future-proof their businesses so they can exceed customer expectations season after season.

Microsoft at NRF: Delivering on the promise of intelligent retail

At Microsoft, we look to bring to market products and services that work seamlessly together to help retailers do more and take advantage of the latest technologies like AI, machine learning and IoT across the entire organization.

Delivering fresh customer experiences by embracing

Retail has always been an industry fueled by change. That’s even more true today, when the whims and desires of customers can change at the speed of a tweet. The most successful retailers are obsessively customer-focused.

In case you missed it: Shelley Bransten’s top takeaways from NRF 2019

Another year, another exciting week of retail innovation at NRF 2019. Here’s a quick rundown of favorite sessions and exhibits from the big show, plus a shopping list of lessons for savvy retailers in 2019 and beyond.

Adobe

TokyWoky

AI Community Platform

Customers as ambassadors on online shops grow a community that helps retailers provide customers with a human, personalized and reassuring experience. It creates continuous user generated content across their website to drive trust and conversion.​

SBSoft

Dynamics CRM & Power NBA

CRM with Power NBA (Next Best Action) produces recommendations during users’ navigation on the website and supports in-store Clientiling. Improve products’ offer proactively and helps sales associates to give the right answers to their customers. ​

DXC Technology

Genetec

Intelligent Store Security

Platform will allow Retailer to transform operations smoothly by utilizing existing security system and infrastructure and providing path to integration of new technologies on premise and in the cloud.

RSM

Accenture | Avanade

Intelligent Revenue Growth (IRG)

Intelligent Revenue Growth (IRG) is a machine learning powered service helps companies identify revenue growth opportunities and deploy them in the market much faster. IRG has helped companies achieve revenue growth of two to four percent in specific brands through a combination of predictive marketing, personalization and recommendations. Enhancements planned to the current IRG system will help companies further fine-tune their forecasting, replenishment and revenues, drive faster speed to insight and deliver superior business performance.

Unified Commerce Alliance

Unified Commerce Solution

Unified Commerce Solution is based on D365 for Retail with D365 POS, Avensia Storefront as unified commerce solution framework connecting Episerver Commerce and Inriver PIM. The whole solution is run as a service on Microsoft Azure.