Mine is so not working and has the blinking red light and rebooting. I have no screen so I cant see the information. I am trying to wipe to reload but it doesn't seem to be working with my pc.. Loaded my desktop manager and the OS to install. My son doesn't know the password either so I am wiping the device and starting over. I just can't get the device to play nice with my pc. Sadly I work in IT and set these up all the time. None of my tools are working but I feel I need fresh eyes. PLEASE HELP.

Also downloaded USB and serial drivers that is on bbs website. Machine sees it is a blackberry smarktphone but never puts it on the com port or USB. Can't use the device to allow USB connection to reload but the OS is hosed already since that is the reason for this delicious excersize.