Box Office CoordinatorFull-Time Exempt

Overview

SMG, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Full-Time Box Office Coordinator at NRG Park in Houston, Texas. NRG Park is in the fast lane for opportunity and excitement. We are a one of a kind premier facility with four major venues within one giant park. NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), NRG Astrodome (“The” Astrodome), and NRG Arena. We are seeking a unique Full-Time Box Office Coordinator to join our Box Office team. The Box Office Coordinator under direct supervision of the Box Office Manager, supervises Ticket Sellers and assists with the overall direction, coordination, and evaluation of the Box Office. Also, acts as liaison between the facility and clients, ensuring all clients’ requirements are met and facility rules, regulations and policies are adhered to.

Fills reservations for seats by telephone or mail, handles Will-Call window according to procedures, or other related duties as assigned by Manager.

Demonstrates excellent customer service skills, responds promptly to customer needs, responds to requests for service and assistance, able to work independently and handle most Box Office questions without assistance.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Have experience with the principles and techniques of supervision and training.

Knowledge of supervisory principles and practices and ability to coordinate staff.

Ability to count money and make change accurately.

Ability to input data into a computer to record sales transactions.

Follow oral and written instructions and communicate effectively with others in both oral and written form.

Computer Skills

Other Qualifications

Be licensed to operate a motor vehicle in the United States.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.