Contact Us

All of us here at CHER hope you are enjoying our website. We have been serving home school families for over 23 years, and as a result there is a wonderful range of quality materials and a wealth of information available within these pages for you to peruse. You may want to grab a cup of tea, sit back and relax while you investigate our site! If you would like to contact us, speak to a real person, or even meet us face to face, feel free to use any of the methods below.

If you have any questions about our products, policies, order status, or general information, you can:

Check our website. We have added Sample Pages, Videos, Demos, and further explanations throughout the website to help you. More to follow!

Suggestions If you like the CHER website and would like to let us know, please email us or drop us a note. Hearing from you makes our day! If you have any suggestions about improving our Online shop, please email us at cher@canadianhomeeducation.com

How can I receive my order?

When you place your order, you will have the following options:

Ship Complete - Orders will be shipped in 3-5 business days. Times may vary during peak season. If regular stocked items are backordered your order will be held 2 -6 weeks to allow these items to come in.

Split Ship - In-stock items will be sent in 3-5 business days. Times may vary during peak season. All back ordered items will be consolidated and shipped when they are all in. Each portion will have the shipping charge calculated at the time of shipping.

No Backorders - In-stock items are shipped promptly. Any items that are not in stock at time of shipping will be cancelled, and the shipping fee will be reduced accordingly.

Rush - Split Order - Same day processing for orders placed by 12:00pm Mountain Standard Time. Orders will be shipped via Expedited Canada Post, or by courier. Any items not in stock will be consolidated and shipped when they are all in. Each portion will have the shipping charge calculated at the time of shipping, with the rush fees applied to the first shipment only.

Rush - Cancel Backorders - Same day processing for orders placed by 12:00pm Mountain Standard Time. Orders will be shipped via Expedited Canada Post, or by courier. Any items not in stock will be cancelled, and the shipping fee will be reduced accordingly.

Pickup - Orders placed on-line for pick-up at our Calgary warehouse may have a wait time of 1-7 business days, or up to 2 weeks during our peak season in August and September. We will contact you when your order is ready for pick-up. Pre-payment is required.

USA Customers - Actual shipping and handling will be calculated when processing your order. Complete orders will be shipped in 3-5 business days. Times may vary during peak season. If regular stocked items are backordered your order will be held 2 -6 weeks to allow these items to come in.

Other International Customers - Actual shipping and handling will be calculated when processing your order. Rates will vary depending on your choice of surface or air. Complete orders will be shipped in 3-5 business days. Times may vary during peak season. If regular stocked items are backordered your order will be held 2 - 6 weeks to allow these items to come in.

Local Preview Room Viewing - Are you in the Calgary area and want to preview your materials before you purchase from CHER? Did you know we have a Preview Room for just this purpose? Enter up to 20 items in your online cart for viewing before purchasing. Your order will be pulled and you will be contacted for a date and time to view the items. Items will be available to be purchased at that time.

Canadian Home Education Resources (CHER ) is a web based company. Our website is open 24 / 7.CHER's staff are encouraging and home school friendly. We genuinely love and appreciate our friends and customers who have come in to the Calgary showroom. And we love and appreciate our online customers! CHER has been adding more sample pages, links, and video clips to the website for all of our customers to enjoy. While you can still pick up your orders from the Calgary Warehouse, we are also introducing the Preview Room to the local Calgary Home School Community so you can still have the hands-on experience so many of us need when purchasing books. Watch for more details.