You Broadband- Worst Service - Buyer Beware

Hi,

I was a You Broadband Customer who opted for it's 12 MBPs plan.

Since joining, I faced several problems:
* Sales Rep who promised to solve my complaints, stopped picking up my phone after signup
* Took 1 week to install after payment, post regular follow up by me
* Speed was in between 1-6 mbps with high fluctuations
* Time lag of 3-5 seconds for webpages to start loading
* Downloads would restart midway.

Good for you, i'm also on hte 12 Mbps hurricane plan. It doesn't work during the day, you get that speed only during night (after 6-7 PM) when their office-going/corporate customers switch off their computers. I'm also thinking of changing my ISP.