The late great Jim Rohn, was more than just a great speaker, he was a modern day philosopher. Here is one of my favorite quotations from him about communication. The goal of effective communication should be for listeners to say, ‘Me, too!’ ’ versus ‘So what?’

Posted in Best of Blogs Series Leadership Development Self Leadership I grew up on a farm. Yep, that’s me on the right, at 5-years old, working with my father. Notice the stripe-on-stripe outfit. dressed myself that day. And that’s not the only thing I did that day… Farm kids learn responsibility early.

I have recurring dream that I am back in high school, and I’ve completely forgotten where to go for my next class. In some cases, I wander the halls aimlessly until I wake up. In others, I just skip the class altogether and go to my next one. In one dream, it’s only the first day of school. always wake up with an intense uneasiness. MORE >>

So, this morning I was presenting my synopsis of Prescription for Excellence, a terrific book about customer service excellence by Joseph Michelli. In the midst of my presentation, I was talking about UCLA Health System’s commitment to innovation. From the book: “Innovation distinguishes between leaders and followers.” (Steve Jobs). MORE >>

Lead From Wherever You Are. How many times do we find ourselves waiting until ideal conditions appear before we show up to do our best. We will wait to display more initiative once we get the promotion, become a better and more collaborative teammate once we get the raise and do world-class work when the organization removes the obstacles. MORE >>

Here is an excerpt from an article written by Paula Marantz Cohen and featured by The American Scholar magazine. As you probably know already, The American Scholar is the venerable but lively quarterly magazine of public affairs, literature, science, history, and culture published by the Phi Beta Kappa Society since 1932. In recent years the [.]. MORE >>