Purpose: The purpose of this study was to use meta-analysis to evaluate factors and variables related to the emotional labor of hospital nurses. Method: The study included variables obtained from 66 recently published studies, doctoral dissertations, and master`s theses. Results: The related variables were categorized into five factor groups: internal character factor, nursing care related factor, environmental factor, emotional response, and job response. For the defensive variable, job related response (effect size [ES]

Keywords

Emotional stress;Hospitals;Meta-Analysis;Nurses;

Language

Korean

Cited by

References

1.

June KJ, Byun SW. Nurse's burnout research throughout the past 10 years in Korea. Journal of Korean Academy of Nursing Administration. 2009;15(3):305-313.

2.

Kim MR. Influential factors on turnover intention of nurses: The affect of nurse's organizational commitment and career commitment to turnover intention. Journal of Korean Academy of Nursing Administration. 2007;13(3):335-344.

3.

Joung MS, Kim KJ. A study on the effect of emotional labor and leader's emotional intelligence on job satisfaction and organizational commitment for nurses. Korean Journal of Hospital Management. 2006;11(4):1-18.

Shin KA. The structural cause and individualized effect of the emotional labor: The cases of women workers in call-centers. Korea Journal of Labor Studies. 2009;15(2):223-256.

9.

Kim IS. The role of self-efficacy and social support in the relationship between emotional labor and burn out, turnover intention among hospital nurses. Journal of Korean Academy of Nursing Administration. 2009;15(4);515-526.

Kim SH, Ham Y. A meta-analysis of the variables related to the emotional labor of nurses. Journal of Korean Academy of Nursing Administration. 2015;21(3):263-276. http://dx.doi.org/10.11111/jkana.2015.21.3.263