Five Myths of Reliability

Myth 1: I don’t worry about design, because most of my problems are with defects from suppliers

While the majority of product failure can be traced back to supplier or manufacturing issues, the most severe warranty issues tend to be design-related, because every product at every customer can be at risk. As a result, design issues are much more likely to result in a recall and therefore place a much larger strain on a company’s bottom line.