2 Day Best of Kangaroo Island

Experience Wildlife & Spectacular Scenery at a Leisurely Pace

Take the time to explore Kangaroo Island, one of Australia’s finest nature-based tourism destinations and one of Australia’s National Landscapes.

Day 1 - Visit Emu Ridge Eucalyptus Distillery where you will learn about the history of the oil distillery and take a guided tour. Continue onto Vivonne Bay Bistro for a delicious two course lunch.

After lunch visit Seal Bay Conservation Park and walk amongst a Australian sea lions with a National Park Ranger. Continue onto the fascinating In-flight Birds of Prey Display at Raptor Domain where you can meet an array of Australian birds and raptors.

From here, travel to Kangaroo Island Wildlife Park where you can get up close with Koalas, see Penguins swim and play, hand feed Kangaroos and Wallabies, learn about endangered species, interact with Snakes, Crocodiles and reptiles and experience Kangaroo Island Wildlife at your fingertips! You will then be transferred back to your chosen overnight accommodation.

Day 2 - After a delicious breakfast, visit Clifford’s Honey Farm to enjoy an informative talk by the beekeeper followed by tastings and an opportunity to sample homemade honey ice-cream.

Next, travel to Hanson Bay Visitor Centre Café for a scrumptious two course lunch. After lunch you have the chance to look for Koalas nestled up in the eucalypts and see an abundance of native birdlife in the wildlife sanctuary.

Next, travel to the western most part of the Island, Flinders Chase National Park to witness stunning coastlines and walk around Remarkable Rocks and Admirals Arch. Return to your overnight accommodation, the Penneshaw Ferry Terminal or Kingscote Airport for the return journey to Adelaide.

Morning pick-up and evening set down at selected Adelaide & Glenelg hotels

Choice of overnight accommodation at Penneshaw, American River or Kingscote including breakfast

Duration

2 Days / 1 Night / 2 Full Day Tours

Operates

May-September: Sunday, Tuesday, Thursday & Saturday

April, October-March: Daily (excluding 24th & 25th December)

Departs

Adelaide Central Bus Station or selected Adelaide & Glenelg Hotels

Option for a return flight to Adelaide is available - please contact SeaLink for details on 13 13 01 or email [email protected].

Honest, unbiased and independent reviews powered by

98
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Date

RatingFrom -- to ++

Review

06-Nov-2015

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Service: Good

Product: Good

Overall:4/5

03-Nov-2015

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Service: All was fine, without any complains.

Product: All was fine, without any complains.

Overall:5/5

01-Nov-2015

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Excellent from the booking to the end. Content of tour great. Really nice hotel for stopover. Organisation brilliant. Would recommend to others

Overall:4/5

26-Oct-2015

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Service: Staff service was excellent. The lady that helped us with our arrangements was very helpful, patient and professional. The plan she helped put together for us worked so well for us and our visitors from overseas. Thank you Bev. We all had a great experience.

Product: Kangaroo Island has some of the most beautiful coastal views. Admirals Arch and the Cape were the highlight, spectacular a must to see.

Overall:5/5

22-Oct-2015

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Great 2 days. Just 12 on bus and BEST driver ever (Les)

Will recommend this trip to friends.

Overall:5/5

13-Oct-2015

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From the moment of pick up in Adelaide to returning to Adelaide, everything ran smoothly and efficiently. Staff, drivers, hotel, sights/places visited, even the passengers on the boat were excellent.

Overall:4/5

12-Oct-2015

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Service: EVERYTHINGS PERFET..

AND THANK YOU FOR TOUR GUIDE!!!

Product: good

Overall:5/5

10-Oct-2015

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Service: Everything went well. No complaints.

Product: The bus driver (Steve) was very knowledgeable about a wide-range of topics and did a great job.

Overall:5/5

10-Oct-2015

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Service: ..

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Overall:4/5

08-Oct-2015

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Service: We had dealings on the net and over the 'phone with the company and they couldn't have been more helpful.

Product: The 2 day tour was fabulous and covered the whole Island. It was an amazing tour and we would recommend this to everyone. Our bus driver/Tour Director Gregg was excellent and made our stay fun and memorable. Many thanks.

Overall:5/5

06-Oct-2015

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Our tour guide, Les, was amazing! The island is such a beautiful place. This trip was absolutely incredible.

Overall:5/5

04-Oct-2015

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Service: Pick-up and return bus trips to/from Hotels were good as was both ferry crossings. The first day bus trip was very comfortable and enjoyable - however a 40 minute drive at the end of Day 1 was an unnecessary issue as we were unaware that we could have stayed at Kingscote O'night? This advice could be offered to unaware tourist. The use of an old 24 seater bus for Day 2 was both a real comedown and very uncomfortable for such a longer trip on the road(especially when we lost a lot of our allocated time waiting for the antipollution system to be rectified by the driver

Product: Changing buses between day 1 & 2 - not good (especially one that needs repairs for Day 2)

Accommodation was good but not when it takes 40 extra minutes driving after a long day on the road.

Driver(Alby) knowledgeable and interacted well with customers

Bee Farm/ Eucalyptus Farm/Animal feeding/Seal Beach etc excellent

Overall:4/5

28-Sep-2015

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Les was our driver and tour guide on the Island and did a fantastic tour always courteous and very passionate about the Island. We had a wonderful 2 days. Well Done

Overall:4/5

24-Sep-2015

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Service: Our coach driver was excellent, most obliging and punctual. The chosen venues that we visited were interesting and diverse. A little wine tasting might have been interesting.

Product: I and my companions found Kangaroo Island most interesting and having a driver with local knowledge certainly makes pleasant and educational visit.

Service: Coach to pt jervois wonderful coach back to,Adelaide not good we didn't have a seat together

Product: The ferry was great both ways

Overall:5/5

14-Sep-2015

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Service: A little expensive. The service is good.

Product: Convenience and excellent service

Overall:5/5

06-Sep-2015

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Service: Tour guide was very informative. Saw most things on the Island and tour was kept to time.

Product: Pick up from Island at night could have been better organized. No one seemed to know which coach to board.

Overall:4/5

31-Aug-2015

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Service: Tour was good but it was a bit weird that out of a group of 9 people we stayed at 4 different locations over night leading to drop off/pick up time of more than 1 hour

Product: Is this the ferry service? Was good, pretty basic but okay.

Overall:4/5

26-Aug-2015

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EXCELLENT DRIVER HUMEROUS; FRIENDLY AND EXTREMELY HELPFUL

Overall:5/5

16-Aug-2015

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Service: god

Product: det var vældig godt tak

Overall:5/5

11-Aug-2015

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Well organised/ excellent guide/ we learned a lot about kangaroo island

Overall:5/5

02-Aug-2015

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Service: Everything was excellent I have nothing to say other that thank you so much to make the trip so interesting

Product: It's was good

Overall:5/5

07-Jul-2015

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Service: Efficient

Product: I think two wildlife stops on the tour was one too many. Lunches were delicious and guide was informative and approachable. Incorporating a short bush walk or something would have been better, too rather than simply driving to the different sites.

Overall:4/5

25-Jun-2015

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Service: The tour was excellent! Very fun, informative, and fantastic tour guide. We saw soooo many things in 2 days!

Product: The tour was excellent! Very fun, informative, and fantastic tour guide. We saw soooo many things in 2 days!

Overall:5/5

25-Jun-2015

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Service: Great service from Sealink from the time we left Adelaide until we arrived back on a Rex flight. Kangaroo Is. scenery and wildlife well worth seeing and made even more so by the professional, knowledgeable commentary from our driver, Kevin. All in all a wonderful experience.

Product: We enjoyed some places better than others but are glad we saw them all. Could not fault the tour.

Overall:5/5

21-Jun-2015

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Excellent and informative. Dennis our driver was very good.

Overall:5/5

20-Jun-2015

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Service: Great tour and best tour guide.

Product: Sea link made everything easy.

Overall:5/5

10-Jun-2015

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Service: easy booking, great email response

Product: punctual, informative guide

Overall:5/5

08-Jun-2015

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Service: Clean and room to move

Product: Great

Overall:4/5

07-Jun-2015

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Service: Knowledgeable and professional driver

Product: Good spread of KI attractions

Overall:5/5

02-Jun-2015

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Service: The one day KI Highlights Escape tour was excellent. We found everything about the tour from start to end very interesting and memorable. A well planned program with excellent facilities (including great lunch!!)

Product: Our tour guide Les is very knowledgeable and experienced.

Overall:5/5

02-Jun-2015

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Everything was very well organized. We booked the tour from Europe and were happy to see that everything worked out as described.

Overall:5/5

22-May-2015

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Service: We feel that the only way to see Kangaroo Island is with your tour. Our Driver/guide, Kevin,was friendly,helpful and knew the island backwards.

Product: If you mean the ferry ride...Comfortable, well organised. Expensive.

Overall:5/5

20-May-2015

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Service: Checking in with car in secure car parking confusing. Paperwork did not make procedure ckear - that you had to park your car, get tucket, go back to car. Would be better if car oark sticker sent when booking paid and confirmed.

Product: Tours were very interesting and pick up and drop offs very prompt and very efficient. However we were very disappointed when the first day we travelled very uncomfortably over dirt roads in an old rsttly van without proper suspension. We had a good bus the second day.

Overall:4/5

18-May-2015

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Service: Friendly, our KI driver, Les, was really super and made the two day trip special. Everywhere we went the people were warm and welcoming and the stops were very well chosen. LOVED the Raptor Display

Product: One hell of a lot of travel but the stops were well worthwhile and thoroughly enjoyable. A bit more sun would have been a plus but Les kept dodging the rain when we were on foot and that was pretty good going.

Overall:5/5

15-May-2015

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Bus drivers were very knowledgable and accommodating.

Overall:5/5

13-May-2015

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The performance of tour guide is very good. But too much on shopping time.

Overall:4/5

07-May-2015

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Two days were hard work , many places which placed pressure on people in the older age group

Overall:4/5

27-Apr-2015

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It would have been helpful to have our cases loaded on and off the coaches.

Overall:5/5

24-Apr-2015

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Service: One qualification. The hotel we were booked into meant an extra 50 minutes in the bus for each day. Also the hotel did not have a restaurant for dinner which we had the nearby hotel - it was very average.

Product: See above

Overall:5/5

23-Apr-2015

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Service: Coach driver was excellent with his commentary

Product: Very good

Overall:4/5

22-Apr-2015

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Service: Great service,with very good facilities at both sides

Product: Very happy

Overall:5/5

19-Apr-2015

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Service: everything was so well planned, efficient, accomodation and breakfast was comfortable.

Product: a special mention to Alby our bus driver for the 2 days-- and amazing wealth of knowledge-- I learnt a great deal and it was put over in a very interesting way.

the whole trip was just stunning.

Overall:5/5

18-Apr-2015

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Service: Would have preferred to have been able to have an evening meal in the Seafront Hotel rather than go out. Otherwise, excellent trip.

Product: Excellent commentary throughout especially the second day with our driver Mark.

Overall:5/5

17-Apr-2015

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Service: A suggestion would be to reduce the number of drop offs at the conclusion of the tour particulary one that was a caravan park way out of the city to maybe just a few drop offs in the cbd. It just seemed a waste of time driving around the suburbs at night with the majority of people still to be dropped off in the city.

Product: Would have liked more time at the eucalyptus outlet and lunch breaks and the last stop of viewing other wild life could have been left off the tour.

Overall:4/5

16-Apr-2015

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Driver was knowledgeable and personable. Lunches were excellent. We got back to the hotel in Adelaide much too late.

Overall:4/5

13-Apr-2015

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Service: Good service.

Product: I would really have liked to visit the Pure Sheep Cheese Company. It was a pity this wasn't included in the Day 1 or 2 program. Otherwise I had an enjoyable time.

Overall:4/5

08-Apr-2015

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Service: Very Good

Product: Most enjoyable - Recommend a visit - The coach had a problem and had to be replaced, but these things sometimes happen, and it was all sorted out smoothly

Overall:5/5

08-Apr-2015

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The tour guys are excellent & helpful. We have a great time for that 2 days.

Overall:5/5

08-Apr-2015

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Service: Good

Product: The coach driver was excellent. Full of knowledge and could not have ben more helpful. We had a great two days.

Overall:4/5

04-Apr-2015

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All ran on time -well organised , great tour , had a great time

Overall:5/5

04-Apr-2015

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Service: The service was excellent from pick up at the hotel, the ferry to Kangaroo Island, and most especially the tours--the tour guide was awesome!

Product: Is this the two day tour? It was outstanding! Our guide/bus driver, Glen Willson, was incredibly knowledgable about the island. He shared so much interesting information and was able to answer any question. The sights we saw also were amazing--especially the seals at Seal Bay, the koalas at the Wildlife Park, the Remarkable Rocks, and the Admiral's Arch.

Overall:5/5

02-Apr-2015

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Service: Our holiday was seamless from start to finish. Well done!

Product: Our two day KI trip was the highlight of our visit. Our driver, Mark, was outstanding. Whatever he is paid, it probably isn't enough. Thank you.

Overall:5/5

31-Mar-2015

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Service: We were very impressed with our Coach driver Steve. He did a good job and knew his history of K.I.

Product: The tour covered all aspects of the Island

Overall:5/5

30-Mar-2015

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VERY WELL ORGANISED

Overall:4/5

28-Mar-2015

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Service: too cold in the boat. The AC was too cold. Maybe it's for people to buy hot drinks on the boat. It's what they did !!!!

Product: Came back too late in Adelaïde. Not what was scheduled !!

Response from SeaLink:

Thank you for your feedback on your trip to Kangaroo Island.

In relation to your comment about the air conditioning, our ferries are designed for passenger safety and comfort on the crossing to Kangaroo Island. At times the crossing may be uncomfortable due to weather conditions outside of our control. We will do everything we can to assist passengers who experience discomfort, and one proven method to help reduce the severity of seasickness is to ensure that the patient is kept cool. Our on-board seasickness advisory cards advise passengers suffering from seasickness to remove excess jackets and warm clothing as part of the strategies they can use to assist in feeling better.

We keep our passenger lounges cool as we find that this does substantially reduce discomfort on days when the weather is inclement or windy. You may also choose to sit outside in the sunshine on such days – this is a beautiful way to travel!

I apologise that you felt this was too cool, and am happy to review the level of air conditioning temperatures on fine days.

We can confirm that the SeaLink Coach transfer may have arrived late due to the number of hotel drop offs that night, there were at least 19 stops. Based on the time sheet of the driver, we estimate that the coach may have been delayed by up to 15-20 minutes. If the coach was any later than this, can you please provide further detail and will be happy to look into this.

Again, thank you for taking the time out to provide your feedback to us.

Yours faithfully

Cathleen Wallis
Marine Operations and Service Manager

Overall:2/5

18-Mar-2015

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Service: Overall every thing was spot on except meals as explained below,

Product: The second day meal was terrible only offering calamari or a chicken salad which was swamped in dressing which I dislike consequentley I did not eat as I do not like calamari. Can I surgest a change of menu or venu.

Response from SeaLink:

I am sorry to read you were disappointed with the meal provided on your tour. I acknowledge good quality food is an important part of any tour therefore I will speak to the venue to see if they can provide more variety in the future.

Regards
Sean Martlew
Product Development Team Leader

Overall:2/5

16-Mar-2015

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Two things worth noticing:

1) Interesting commentary by our driver on the minibus. It was a little surprising, though, to see that he kept a microphone in his hand while talking, meaning that he was using only 1 hand to actually drive (wheel, gears, etc.). I think a headset or similar would have been much more comfortable for him and much safer for everybody on the bus.

2) once back to Cape Jervis on day 2 - evening, all passengers were told to form a queue and go to the bus driver to tell him about each one's hotel. He would write down the name of the hotel and re-direct passengers either to bus 1 or 2. We had been asked to provide name of the hotel by email and well in advance when booking the tour. What is the point of providing that info in advance if then everybody has to queue again to tell the driver the hotel's name and - in our case - to try and find a map to locate it since he didn't know it? Why don't just assign the passenger to the buses as soon as they are given tickets to go on the island?

Overall:4/5

14-Mar-2015

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Service: Happy with that

Product: Good

Overall:4/5

06-Mar-2015

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Good value for money. There could be less focus on some of the commercial ventures such as the eucalyptus oil distillery

Overall:5/5

06-Mar-2015

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Service: good

Product: good

Overall:4/5

26-Feb-2015

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Service: Very obliging Sealink persons. Accommodation overnight, I thought we had included breakfast. That was the only disappointing thing but I guess I will read the paper work more carefully next time. Thank you

Product: Our guide Des was the best. Deserves more money!!! All tourist attractions were perfect as was the timing in the two days. Lunch was the exceptional as well.

Overall:5/5

15-Feb-2015

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Service: 2 day trip was good ..but would have preferred more time at natural attractions like seal ion reserve than things like the eucalyptus farm or the bee farm

thank you

Product: Suggest Sealink need to review standard of accommodation being offered with 2 day trips.. while our accommodation was clean ..it was pretty basic

thank you

Overall:4/5

12-Feb-2015

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Service: Staff were extremely helpful and informative.

Product: did not care for the political lecture at the eucalyptus distillery. If the owner has political gripes there are forums other than tourists to resolve these matters. As I am a personal friend of one of the people he was badmouthing he should be more careful of his audience.

Overall:5/5

08-Feb-2015

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Service: All pick-ups well organized, all stops on time, schedule well planned: packed but still enough time to enjoy everything

Product: The food served on the first day of the tour was pretty bad, but all stops included in the 2-day tour s well as the comment from the busdriver who is from KI was fantastic.

Overall:5/5

04-Feb-2015

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From pick-up to drop off and of course, the tour of Kangaroo Island itself, the people involved, especially the coach captain/driver/guide, Daniel, has been excellent. It was because of them that made this one of the best tours I have joined. It's a bit on the expensive side, but I'd say, it was worth it.

My wife and I did the 2 Day Best of Kangaroo Island tour on 23 & 24 January.

I am not an animal lover, so my views expressed here are more focused on the quality of the touring and not the animal viewing, So why did I take a tour of Kangaroo Island famous for its wildlife – I already mention my Wife.

Let me start by saying it is a false statement that you will see wildlife on Kangaroo Island – except for a large amount of road kill – the animals viewed were mostly in reserves, or worse cages. The seals at Seal Bay and Admirals Arch were in their native environment, and one could claim the Kolas at Hanson Bay Wildlife Sanctuary were also in their native habitat – but that would be a tiny stretch of the truth.

Overall there is too much time spent on the bus crisscrossing the island numerous times. I estimate about 50% of the tour occurs on the bus. While viewing the island scenery is at first interesting, there are only so many types of gum tress, sheep and farm dams to be seen before they all blend together.

Our tour started about 40 minutes late as the Sealink bus from Adelaide to the ferry was delayed by the Down Under Bike Tour that crossed our route twice. One would think Sealink would have factored that into either the route or departure times – perhaps there was no workaround.

Due this delay our first cross island bus ride whizzed past sights with hurried explanations of “We would have stopped there but the ferry was late.” But the reality was so we would not too late for our first stop: Clifford’s Honey Farm.

Day 1 –

Clifford’s Honey Farm – I have an interest in apiculture so this stop was OK with me. But bee keeping is nearly universal and to me hardly worthy of the first stop on a tour where most tourists are eager to see kangaroos and kolas. Basically, this stop is to support a local business via purchases in the ubiquitous ‘gift’ shop. This last bit is a common thread in most of the other stops – almost all include a ‘gift’ shop.

Vivonne Bay Bistro - This is where we had the included lunch. The offering was a piece of chicken and a link of beef sausage with your choice of four salads. The potato and cole slaw salads I had were tasty and people liked the chicken. I am not a chicken fan so I opted for the sausage only. The beef sausage was over cooked and quite dry – others had the same comment. It seems pork sausage is not generally available – an excuse was given of pork not being compatible with all tourists – well then why not all gluten and dairy free meals – BS excuse at its best.

Seal Bay Conservation Park – the guided walk brought you fairly close to the seals. That was OK, except for walking across the soft sand, which for an old man like me was tiring. The uphill walk back to the visitor center along a paved path was also taxing.

Birds of Prey free-flight demonstration – this was a display of essentially captive birds – as explained, the birds are free to fly away, but why would they with all meals provided. The operators stress the birds are rescue birds that are nursed back to health, and in most cases cannot be released back to the wild.

Pelican feeding – the last stop of the day was to visit John the Pelican Feeding Man. John does this feeding 365 days a year rain or shine with or without an audience. I enjoyed his mostly corny jokes and appreciated the opportunity to see the pelicans close up and flying low overhead.

Summary of Day 1 – four approximately 30 minute long animal stops and a 1 hour lunch – total time from ferry pickup to hotel drop off about 6.5 hours – so estimated 3.5 hours on the bus.

Seaside Inn overnight – excellent lodging and we happened to be there on Friday night which is $15 steak night – mis-advertised as ‘prime’ fillet – but a tasty piece of beef none the less.

Day 2 –

Emu Ridge Eucalyptus Distillery – 9AM pickup and another long drive to the distillery. This stop has nothing to do with animals – but is more about the economic history of the island which had a large number of Eucalyptus Distilleries in the past. This was mildly interesting, but again mostly a gift shop stop to help support a local business.

Kangaroo Island Wildlife Park – this is THE stop most people on the tour were waiting for – close up encounters with kangaroos and kolas – in cages. I dislike the caging of animals for display purposes, i.e. zoos. All the animal lovers seem to value petting a kola more than allowing the animal to roam free in its native habitat – hypocrites in my view.

Flinders Chase National Park – 4 stops:

1. Kangaroo Island Wilderness Retreat – lunch here consisted of calamari and chips with a nice dessert. This was an excellent meal and I sent compliments to the chef as too often calamari can be cooked incorrectly.

Remarkable Rocks – another stop that has nothing to do with animals, just an interesting(?) rock formation on an ocean cliff.

Flinders Chase Visitor Centre – gift shop stop.

Admirals Arch – a steep descent to the beach to view New Zealand fur seals. I had learned my lesson from Seal Beach an opted for the nearby overlook and distant view of the numerous seals.

Hanson Bay Wildlife Sanctuary – a short walk among Eucalyptus trees to spot-on-your-own several kolas in the tress. I think after people saw and touched kolas in cages at Wildlife Park this was anti-climactic. But maybe they enjoyed the gift shop?

Hurried dinner before ferry departure – The ferry departs at 19:30 hours, so the bus driver drops everyone off in Penneshaw to sit down for a bite to eat or grab some take away. Since the ferry & bus combination will not bring you back to your Adelaide hotel until about 22:30, it is good idea to have dinner at this time and place. My complaint is a bit more time could easily be allocated to this meal, so people were not so frantic to get to the ferry. My wife & I had fish & chips at the Fish Café, which would have been more enjoyable if eaten at a more leisurely pace.

Summary of Day 2 – six approximately 30 minute long stops – three of which had animals - and a 1 hour lunch – total time from pickup to ferry drop off about 9 hours – so estimated 4.5 hours on the bus.

Our bus driver Steve was fine – it is impossible to say if he was truly knowledgeable about the things he talked about – as I have no knowledge nor basis of comparison. He did say maybe two things that I thought were incorrect, but I could be incorrect on those items as well. My only complaint about Steve is he rattles on too long. As he was talking a question would occur to me, but by the time his spiel ended we were kilometers from the item of my query.

Caveat Emptor.

Response from SeaLink:

My name is Dean Bagley and I am the Product Development Manager with SeaLink in South Australia.

I would like to thank you for your very concise feedback regarding the 2 Day Best of Kangaroo Island tour that you and your wife experienced on the 23rd January.

Firstly, I am sorry that elements of this tour did not live up to your expectations. As a company, which values all customer feedback, we do appreciate when our guests take the time to articulate their thoughts in writing, which you have done.

It is difficult to know exactly what your expectations were before you commenced this tour and also what research you may have done prior to making the decision to book with us, but we can proudly say that we do receive many, many exemplary comments about the 2 Day Best of Kangaroo Island Tour and our coach drivers and it is just a shame that this tour obviously did not live up to your expectations.

Kangaroo Island is a very large island, as you can now appreciate and has an abundant wildlife population, however during the summer months, the wildlife on the island can tend to take shelter to avoid the heat of the day and is not as prolific as in the cooler months. We don’t like to promote the 2 day tour as a wildlife tour but as a sightseeing tour described on our website as:

“Take the time to explore Kangaroo Island, one of Australia's best nature-based tourism destinations and one of Australia's national landscapes.
This relaxed yet comprehensive two day tour allows you to discover Kangaroo Island's fascinating wildlife, spectacular coastal scenery, stunning landscapes and unique local produce”.

I do not believe it is a false statement to say that our customers will see wildlife. There are always Australian Sea-lions at Seal Bay and New Zealand fur seals at Admirals Arch. For many guests who travel on this tour, these two natural attractions are the highlight of their visit to Kangaroo Island. The Sea-lions and seals are wild animals and choose these locations to rest after days of feeding out at sea.

We do include a visit to the Kangaroo Island Wildlife Park, which is a park full of Australian animals that have been rescued and looked after by passionate animal lovers. Apart from the birds, many of the animals roam freely in open paddocks, which provide great opportunities for our customers to see animals such as kangaroos and wallabies at any time of the year up close and personal.

With Kangaroo Island being such a big island, it is necessary to undertake long travel distances to get from one end to the other and visit the main attractions. Many guests who travel with us, who come from big cities really appreciate the vastness and contrasting countryside of the island. Many of the major iconic, natural attractions are at the western of the island and most of the island’s accommodation is at the eastern end so, on the 2-day tour unfortunately there is a bit of backtracking that needs to be done each day. Despite all of this travel, we do visit all of the main attractions that the island is known for and we rarely get any negative feedback about the distance travelled between attractions.

I am unaware that the Tour Down Under cycling race caused our coach connection service to be delayed but I will raise this concern with our Coach Operations team on the island. The first stop on the 2-day tour is Clifford’s Honey Farm (as outlined in our tour itinerary) so I can only assume that the driver was referring to stops that could have been made, if time permitted.

Clifford’s Honey Farm is a local Kangaroo Island business that produces quality honey from a pure strain of Ligurian bee, which is unique to South Australia (outside of Italy) and introduced in 1884. This stop is part of the itinerary as it showcases local produce and one of Kangaroo Island’s important industries. I’m sorry to hear that this was not to your liking as we receive many positive comments about this unique and rustic stop. We make no excuses about supporting local businesses on Kangaroo Island, many of whom would not survive without our support.

The lunch on Day 1 at Vivonne Bay Bistro is a 2-course BBQ lunch and I’m sorry to hear that this was not to your liking. We do cater for special dietary requirements, given that we are informed of this at the time of booking. I will pass on your comments to the staff at Vivonne Bay Bistro. We normally receive very positive feedback regarding the lunch, in particular about the quality and quantity of food that is served to our guests.

At Seal Bay Conservation Park, the path would have taken you to the beach, right where the colony of Sea-lions are resting and playing. This tour is conducted by a National Park Ranger to ensure that all visitors do not get too close to the Sea-lions, which may cause them stress. Seal Bay is the most popular attraction on Kangaroo Island and the walk to and from the Visitor Centre may be a little tiring for some but the experience for most people is well worth the effort.

I’m sorry to read that you didn’t enjoy the Birds of Prey Show at Raptor Domain. Once again we have not had a complaint about his attraction. In regards to your comment about the birds being captive, I refer to the owners, Leeza and Dave and what they say on their website:

“Most of the birds in our presentations here at Raptor Domain have been injured or orphaned and are not suitable for release. They are now amazing ambassadors for their species. Every day these beautiful birds enjoy showing people their hunting techniques and natural behaviours. We try to get as many rescued birds back into the wild, but unfortunately this is not always possible.”

You are correct in saying that the Emu Ridge Eucalyptus Distillery has nothing to do with animals, we don’t ever mention that it does. This is a very interesting visit as eucalyptus oil distilling was once a major industry on Kangaroo Island and many of our customers are happy to see another local business and purchase some of their products.

Remarkable Rocks is also one of the island’s most popular tourist attractions and once again we do not say that it has anything to do with animals. The rock formations provide a great photo opportunity and many people who find the history of them interesting.

The Flinders Chase Visitor Centre is more than just a gift shop. It has a café/restaurant and an interactive display where you can learn more about Kangaroo Island's diverse flora and fauna. It also has clean facilities for our customers to use before they get back on the coach. It is always important to provide ample, quality toilet stops on a tour and sometimes, with distances travelled, this can be difficult on the island.

Hanson Bay Wildlife Sanctuary was once farmland used for cropping and grazing. It is now a protected area, free of feral animals and home to a range of Australian animals and mammals. The local wildlife thrive in this area including a large population of koalas (in the wild). I’m sorry to read that you thought this was anti-climactic.

On the final day, after the tour concludes at Penneshaw, we do allow time for our customers to grab a bite to eat before they board the 7.30pm ferry. The time allocated for this is normally 1 hour but sometimes, this may be less depending on what time the tour finishes. We do have a great café in the Penneshaw ferry terminal, which I hope the driver would have mentioned to you however we do like to support the local businesses in the town and the fish & chips are always good.

Finally, I’m glad to hear that you thought the driver was fine. Our drivers are trained to provide thorough commentary on our tours and I’m sorry to hear that you thought he ‘rattled on’. I will also forward this feedback to our Coach Operations Manager.

I trust that I have welcomed your comments in the spirit with which they were shared and I wish to thank you again for providing us with this feedback and your contact details.

Kind regards

Dean Bagley
Product Development Manager
SeaLink - South Australia

Overall:4/5

28-Jan-2015

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Service: staff were very helpful and friendly in the booking and giving information on the various options. The bus driver was very jolly as well ,and thoughtful for his passengers.

Product: we could only be there for one night. Your package was an excellent way to see as many special places as possible. Being on a tour, as we arrived at seal bay,Eucalyptus oil distillery, The Ligurian Bees, birds of prey, and more, a quide would be ready to give us information. We could not have seen so much if we had hired a car. We were very pleased with our choice.

Overall:5/5

28-Jan-2015

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Guides were so good. I am leaving in Canada and for sure I will recommend Sealink to my friends.

Overall:5/5

23-Jan-2015

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The service was excellent. The commendatory provided by the SeaLink tour guide was great and you could always ask questions about the island.

The tour was well organised and if we were early, the tour guide would drive us to another location so no time was wasted.

I would highly recommend go on a two day tour instead of seeing the island in one day. There is just too much to see to appreciate it for just one day.

Overall:5/5

23-Jan-2015

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Service: The coach ride to Port Jervis was calm and informative, the ferry ride was a bit rocky (but that can't be helped) and the staff were all nice and happy to help

Product: We had a small group and every single moment was perfect. Fro the scenery, to the drive and people we were with. Greg the driver was very personal and informative. It was like we were all friends including Greg who knew each other before the tour and the tour felt like a scenic ride with friends. We joked, laughed, got to know each other and Greg went the extra mile and took us to attractions that weren't on the schedule and it was absolutely perfect in every aspect. I could not ask for a better driver and fellow passengers. I have been on tours before but this made me want to move to K.I. just from the tour and sense of community. I have already begun to recommend the tour to my friends and family.

Overall:5/5

21-Jan-2015

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Service: Great experience

Product: Enjoyable

Overall:5/5

19-Jan-2015

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Service: Accurate, precise, and very friendly.

Nothing to complain, 100% to reccomend to all.

Product: Pleasant and interesting excursion.

A must when visiting.

Overall:5/5

19-Jan-2015

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Service: cafeteria on return trip was poor considering we did not back to Adelaide till 11.00pm.

Product: Could have been advised at booking that overnighting in Penneshaw would add 3hrs to our travelling time.

Overall:5/5

17-Jan-2015

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Service: A pleasant experience and adequate services during the crossing, the hotel accommodation Mercure at American River was an excellent hotel, very good location and reasonably priced.

Product: Tour was very interesting and enjoyable, knowledgeable staff made it a memorable occasion, would recommend to friends and family.

Overall:5/5

17-Jan-2015

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Service: Even though it took me some time to decide where to stay etc., I always got a nice reply and they even made it possible for us to go on a nocturnal tour.

Product: I loved the animals, the landscape and both drivers were very nice. The nocturnal tour was the best part. The kangaroo island experience was one of the highlights of our 4-weeks Australia trip!

Overall:5/5

16-Jan-2015

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Service: It was very well organised and we really enjoyed ourselves.

Product: Great value for money, fantastic way to see the island, we loved every moment of it. Would highly recommend it to our friends.

Overall:5/5

16-Jan-2015

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Service: We all thoroughly enjoyed the two days in KI

Product: Good driver, meal at the ?wilderness cafe was not so good that was on the second day, but on day one our meal was great

Overall:5/5

16-Jan-2015

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Service: the tour guide is so nice

Product: everything was good

Overall:4/5

15-Jan-2015

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Service: Na

Product: Everything was great, thanks. Lez, the driver was awesome!

Overall:4/5

15-Jan-2015

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Service: Excellent ferry service. Good weather made it exceptionally pleasant.

Product: Tour Guide very knowledgable. We didn't see any kangaroos and lots of our international visitors were disappointed. Perhaps a tour at dusk might be an idea. Other than than everything else was really enjoyable. t

Overall:4/5

15-Jan-2015

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Service: Bus driver from Adelaide to Ferry was excellent and enjoyed his banter.

Product: Daniel was the best tour guide I have had. We really enjoyed the tour and had a great time. Hotel we chose was only disappointment and we wished we had chosen one closer to town. Live and learn.

Overall:5/5

14-Jan-2015

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During the tour the service was perfect, Chjeck in and check out could be better organisation. INformation was missing where meet us and s.o.

Overall:5/5

14-Jan-2015

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Service: well organized service with good information provided, on-time pickups, friendly competent staff

Product: Excellent tour guide and comprehensive tour. Enjoyed every part of the tour except "The Pelican Man" who bullied people into paying.

Overall:5/5

14-Jan-2015

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Service: Good service.

Product: Good guide and coach. Professional arrangement.

Overall:4/5

14-Jan-2015

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Service: Lots of passengers, but not overcrowded. Enjoyable ride

Product: Great tour, entertaining and informative driver

Overall:5/5

14-Jan-2015

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Service: Very professional staff who assisted me with my booking from South Africa.

Product: Excellent tour and an amazing full 2 day experience. Saw everything promised and more. I would recommend this tour to anyone.

Overall:5/5

13-Jan-2015

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Service: Everything was great the travel on the ferry went like clockwork and transfers also no problem

Product: This was wonderful we really enjoyed it all and we saw so much.

Overall:5/5

13-Jan-2015

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Air Con on the Ferry was MAD! Still recovering from the cold I got on the 20th of December!!!

Overall:5/5

13-Jan-2015

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Service: Picked up and dropped off on time, driver friendly and helpful. Well organised company.

Product: Loved the accomodation, tour guide and the island. Enjoyed the two days and loved the seals and all the island animals. Only negative was the pelican feeding.

Overall:4/5

13-Jan-2015

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Service: Everything ran on time and all staff very friendly and profressional.

Product: Very Good actually although a bit tiring with the very long days involved, but certainly would recommend it to others.

Overall:4/5

13-Jan-2015

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Service: comfortable and the rate is a bit too high

Product: Overall very pleasant journey and very imformative ascot guide

Overall:4/5

13-Jan-2015

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Service: I booked the tour quite late and I requested for flight from KI to Adelaide, which flight appeared to be sold out. However, SeaLink went out of their way to check whether the flight could fit in another passenger. SeaLink quickly sent a follow-up email to inform me that the airline was able to arrange for another passenger on the flight. It was a last minute decision to go to KI, and I was very pleased that SeaLink was absolutely responsive to fulfill my requests in that short time frame.

Product: Guide was always punctual and very knowledgeable. Pace of tour was lovely and relaxed, allowing ample time for roaming and photo-taking.

Overall:5/5

13-Jan-2015

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Service: We thoroughly enjoyed our three days on KI. Our bookings through SeaLink were trouble free and all our expectations were met.

Product: We thought that the itinerary on. Oth day was varied and most interesting. The lunches provided were excellent and catered for my coeliac diet. The drivers were knowledgable and courteous, on time and the coach was comfortable and clean.

Overall:5/5

13-Jan-2015

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Service: SeaLink Kangaroo Island is great and I love it.

Product: The tour is good. It would become excellent if the tour offers also dinner.

Overall:4/5

13-Jan-2015

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Service: Wonderful experience

Product: A big thank you to All staff in all areas who made this trip wonderful

Overall:5/5

13-Jan-2015

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Service: Sealink service is good. The driver is so friendly and helpful for taking photos for us.

Product: Very good and nice sightview.

Overall:4/5

13-Jan-2015

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Service: Really pleased with transport, itinerary, lunches and in particular our excellent driver/ guide, Larry. The accommodation at Kingcote Motel was OK but not great. Perfectly adequate, clean and friendly with a lovely seafront to enjoy a bracing walk. I would probably recommend people of my age group to upgrade to a better ( and more expensive ) hotel.

Product: An excellent insight into this fascinating island made even more memorable by our informative, personal guide, Larry. I have recommended this tour to other people.

Overall:5/5

13-Jan-2015

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Service: Very friendly staf

Product: Full On which let us having less time than we would like to see something by ourselves. I would skip the honey and Gum tree farms just to be able to have more time seeing the island and some beach.

Overall:4/5

13-Jan-2015

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Service: We enjoyed our tour and would recommend it to our friends in the U.S.A. Two days was just enough to get a taste of the island.

Product: Our tour had a good mix of natural beauty and native animals. Les, our guide, was knowledgeable and it was good to have a "local" show us around. The low point was our ferry trip back when we hit a storm, but we managed the best we could under the difficult circumstances. The boat crew was very helpful.

Overall:4/5

13-Jan-2015

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Service: Service was excellent

Product: 2nd day lunch was not very good and certainly not as good as the 1st day. Most people sitting around us appeared disappointed with the lunch on day 2. Otherwise we very much enjoyed the tour.

Overall:4/5

13-Jan-2015

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Service: N/A

Product: I think the tour needs to be more selective about the activities to include. Not impressed (to be honest, a bit bored) by the local business included in this tour.

Response from SeaLink:

Thank you for your feedback. We are sorry to hear that you did not enjoy the 2 Day Best of Kangaroo Island Tour.

We have passed your feedback regarding the itinerary onto our Product Development Team who are continuously looking at ways to improve our products.

Thanks and kind regards,

The Customer Feedback Team

Overall:2/5

13-Jan-2015

Service:+Product:+

Service: Efficient service

Product: Great tour guide

Overall:4/5

13-Jan-2015

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Service: Good communication and well organised

Product: Absolutely fabulous! Well organised and a most enjoyable and interesting tour.

Overall:5/5

13-Jan-2015

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Service: Great ferry trip and coach service

Product: Very full days with lots of diversity.

Overall:5/5

13-Jan-2015

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Service: My husband and I were really impressed with the service offered by Sealink. All of your personnel were friendly, polite and offered interesting information over the two days. Well done!!!

Product: Well planned tour.

Overall:5/5

13-Jan-2015

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Service: Very efficient and well-organized. Booking was very easy and we received prompt responses to all our questions. The driver of the bus was very well organized and kept the tour on schedule.

Product: Wonderful tour. It would be good to also include dinner in the package.

Overall:5/5

13-Jan-2015

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Service: Could not fault anything about this Tour.

Product: My friend and I really enjoyed our tour on Kangaroo Island, Sealink made it a very memorable tour and we thank them.

Overall:5/5

13-Jan-2015

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Service: The cafeteria omboard run out of sandwiches allmost before take off. They should have more to choose from. Everthing else was good.

Product: Excellent guide!

Overall:5/5

13-Jan-2015

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Service: Travel was good. Staff on the very rough crossing back were very helpful and reassuring.

Product: Gave a lovely overview of the island its wildlife, activity and history.

Please Note: There is a maximum restriction of 6 passengers that can be booked for any tour online. If you wish to book more than 6 passengers, please contact us on 13 13 01 (+61 8202 8688) or email [email protected].

Tour Code: CCCC

2 Day Tour staying with the Ozone Hotel

The Ozone Hotel is located on the beautiful foreshore at Kingscote. The original section of this hotel on Kangaroo Island has a Victorian façade & amenities that blend with the refined atmosphere of old world charm. Coupled with the attractive modern hotel & townhouse section. Enjoy the extensive menu made up of local produce & seafood as well as the panoramic views over Nepean Bay while dining at the bistro restaurant. Dolphins can often be spotted in the calm waters over breakfast.

Full buffet breakfast included

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2 Day Tour staying with Kangaroo Island Seafront

Kangaroo Island Seafront in Penneshaw, is a four star property in a picturesque and relaxing seafront setting. The property is set on two acres of lush tropical gardens.

Full buffet breakfast included

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$612

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2 Day Tour staying with Mercure Kangaroo Island Lodge

Mercure Kangaroo Island Lodge is nestled amongst lush vegetation in American River. Set on seven acres of natural bush land, the property is a nature lovers paradise.

Full buffet breakfast included

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$672.50

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2 Day Tour staying with Kangaroo Island Seaside Inn

The Kangaroo Island Seaside Inn is a country style motel situated on the shore of beautiful Nepean Bay in Kingscote. All 20 rooms have ocean views at this family run motel.

Continental breakfast included

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2 Day Tour from Adelaide with ferry over & flight back

Tour Code: CCCF

Departs Adelaide at 6.45 AM with return flight to Adelaide and airport transfer for return at 7.30 PM day 2 - Hotel pick up & drop off available.

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or a name of a property to search on

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