Joomla! Template 002027 - Item Support

I completed the configuration part of installation but when i clicked next, it's not taking me to the next step "database". It stays on the configuration page. Please assist

AS Templates

POSTED: 2015-03-15

Hello SEZHIAN,
It seems you do not have enough permissions on your server. Please download the default Joomla package from: http://www.joomla.org/download.html and try to install it, as well you have to check your server logs.

Thanks for your respond. If i install the default Joomla package, how would be able to the template quickstart? Also, could you please detail the permission required so that i could ask the hosting to fix.

Another thing i noticed, while installing the quickstart template on my own computer using xampp, it gets stuck at creating database tables and the installation is failed. I tried this for at least 3 times with same problem.

Thanks

AS Templates

POSTED: 2015-03-16

Hello SEZHIAN,
We just suggested to test the Joomla default package, we think you will not be able to install it as well. The permissions you can know after checking your server log only.
You have to increase PHP memory limit and execution time on your local host. In the php.ini file please find and increase values for memory_limit and max_execution_time parameters.

Hello,
I just recently installed the 002027 template. Things look good except for the Contact Us form. I setup the form and on the contact page, the contact information is available, but there is no actual form for sending an email. Is there something special to do to setup the email form for this template?

AS Templates

POSTED: 2015-04-28

Hello EDRAHEIM14,
We do not see this item under your account, sorry we are providing support to our premium versions only.