Digital Transformation: Trends in Banking and Payments

What does the bank of the future look like? What are the opportunities and challenges that technology brings to the payments ecosystem?

Join this panel where the speakers will discuss:

-How can data make banking more effective for the modern-day consumer?
-What are the latest trends in new payments platforms and models?
-How are different industries like eCommerce, retail, and insurance affected?
-What are the effects of GDPR and Open Banking?
-What does connected financial services look like?
-The security pitfalls that financial institutions need to look out for

Innovate Finance will deliver a webinar focussed on venture
capital investment in FinTech from a transatlantic perspective, bringing together leading international VCs to explore the changing FinTech investment landscape, the perfect startup pitch and what and who to watch in 2018.

The session will explore the role of AI and big data in improving risk management and building business resilience in Financial Services.

In this webinar, you will get a broader perspective into emerging (also referred as non-financial or Environment, Social and Governance (ESG)) risks in Financial Services. Finally you will be walked through a case study with a leading bank on their use of AI to future-proof their organization.

Trust in your financial services provider is an incredible asset to have. Many banks capitalise on having legacy brands that make customers feel secure and ultimately, loyal. What are some of the challenges new FinTech challengers face when it comes to customer adoption? How can banks keep their customers happy and deploy new services that fit their needs? How can banks and FinTech companies truly collaborate and make the most out of new regulations like Open Banking to foster innovation?

Join this session where we will analyse the current state of the European payments industry and make predictions on the key factors that will impact the status quo.

In this session we will discuss:
-How has SCA affected payments?
-Innovation update: Who's doing it right and who is lagging behind?
-Are banks keeping up with the changing needs of the customer?
-Cross-border payments: are we evolving?

Audrey Ottevanger has been instrumental in assisting eCommerce businesses expand into Asian markets, as well as vice versa, helping Asian businesses expand globally. She shares her experience and expertise, describing regional consumer payment preferences, buying behaviour, and the solutions currently available. Addressing businesses seeking expansion into the lucrative Asia-Pacific markets, she highlights the importance of strategy and warns of potential pitfalls.

> How has consumer payment preferences evolved in APAC which is linked to consumer buying behaviour
> Why is it important to know especially when reaching APAC markets
> What solutions are available?
> What are the pitfalls?

Promoting and Supporting women in FinTech ensures the future viability of the sector. However, what can be done to sure the next generation of entrepreneurs have the right digital skills to build on the foundations of the 4th industrial revolution? What can be done to nurture the rising stars in the FinTech space to become leaders of tomorrow? Is more legislation needed or do private sector initiatives form the answer?

Data is the new oil. How can financial services organisations use data to revolutionise their offerings and provide a better customer experience?

Join this panel to find out:

- How can banks help customers put their data to good use? What have we learned from Open Banking and PSD2?
- How can AI and predictive intelligence be used to avoid risks and provide a more seamless experience?
- Challenges with data management and aggregation and how to solve them
- How data analytics is impacting financial services

What does the bank of the future look like? What are the opportunities and challenges that technology brings to the payments ecosystem?

Join this panel where the speakers will discuss:

-How can data make banking more effective for the modern-day consumer?
-What are the latest trends in new payments platforms and models?
-How are different industries like eCommerce, retail, and insurance affected?
-What are the effects of GDPR and Open Banking?
-What does connected financial services look like?
-The security pitfalls that financial institutions need to look out for

The Financial Services industry has a big target on its back when it comes to attacks by cyber criminals. How can financial institutions keep precious customer data safe whilst utilising technology to equip themselves with the tools to prevent fraud and financial crime?

The panel will discuss how open banking technology is leading to the development of new products and services specifically designed to meet consumer needs. As consumers now control their data, they also have the ability to truly control their finances for the first time. As a result, banks are having to rethink their business models to adapt to this new innovation. Consequently, the financial services landscape is changing – at pace.

It’s less than 18 months since OBIE launched open banking in the UK – what is progress to date and what does the future look like? Are consumers beginning to benefit from the innovations yet? What are the challenges and opportunities that lie ahead? How has the financial services sector responded and will survival depend on using the technology as an enabler of innovation?

Join us for what will prove to be a lively and informative discussion on the transformative impact open banking is having, and will continue to have, on banking. From consumers through to banks – we are in a new era since open banking technology was launched and the future of financial services is changed forever.

Organisations are often challenged with finding the right balance between innovating and staying secure. How are cutting-edge advancements revolutionising the way we look at identity and authentication?

Join the panel to hear about:

-Understanding the digital identity landscape
-How to avoid drop-off during the verification process
-How developments like biometrics, AI, blockchain can impact identity and data management
-How to adapt and respond to new regulations like PSD2, Open Banking, and GDPR

Panel moderated by: Melisande Mual, Founder at The Paypers,
Berit Svendsen, EVP International Business at Vipps
Husayn Kassai, CEO & Founder, Onfido
Panelist to be announced

What does the future of connected commerce look like? The changing need of the customer has meant that the shopping experience is changing and merchants, retailers, and payments companies need to future-proof their offerings.

Join this panel to discover:

-Current landscape and trends in the commerce industry
-How can AI revolutionise the customer experience and help organisations evolve?
-From PoS to multi-channel platforms, how can you provide a frictionless customer experience?
-What are the risk and compliance challenges that need to be at top-of-mind?
-How can we proactively prevent fraud rather than react when the damage has been done?

With Europe's biggest FinTech and Financial Services coming up in just a few weeks, we've gathered some of the elite speakers who will be taking the stage and debating on the hottest topics and the biggest challenges that the Financial Services world is currently facing.

What will they be talking about in Amsterdam, what do they want to hear about, what are they looking forward to?

* Some topics to be covered:
* Game-changing innovation models in financial service
* Commercial models, value chains and M&A activity
* Interoperable tech - AI+Cloud+Blockchain+Quantum Computing
* Cutting through the hype of PSD2 and open banking
* The death of the industry verticals in financial services and commerce

With rates of card-not-present payment fraud continuing to grow higher every year, payment and data security has never been a higher priority for organizations. Protecting customer data is of utmost importance, especially with governments and regulatory bodies increasingly turning their attention to these issues and producing legislation to implore companies to take additional security measures. Contact centers are a part of the organization particularly fraught with responsibility, processing mountains of payments and finding themselves to be a favorite target for hackers and fraudsters. Because of this, contact centers face a myriad of laws and regulations governing the way they treat this data, such as the PCI DSS for those taking payments, and the recently passed California Consumer Privacy Act, among many others.

Register now for an insightful webinar where you'll learn:
- The top data security regulations, laws, and standards bodies affecting contact center data governance, like the California Consumer Privacy Act and the PCI DSS
- How to comply with sometimes competing regulatory requirements and resolve conflicting stipulations
- How to achieve compliance more simply and cost effectively

Presenters:
Thomas Chisena, Associate, Foley & Lardner LLP
Thomas is an associate with Foley & Lardner LLP, where he advises on all matters involving intellectual property and technology transactions, including licensing, procurement, outsourcing, and other technology law issues affecting companies of all sizes.

Aaron Lumnah, Senior Manager, Demand Generation
Aaron is a member of the Semafone marketing team, where he regularly contributes to the Semafone blog and authors many types of content around payment security, PCI DSS, and GDPR compliance.

With every transaction, merchants are learning more and more about their customers. And with those learnings come data and lots of it - a breach of that payments data is a nightmare for any merchant. Consumers are trusting you with their sensitive data, and losing that trust also equates to lost business. Is security simply a must-do, or can you turn it into a competitive advantage for your business? Listen in to information security and cybersecurity experts in the payments space as they discuss the minimum requirements as well as the next steps you can take to create a better customer experience while maintaining the highest levels of security.

Some questions we'll answer:
- What is the burden on merchants to maintain compliance?
- How are current security measures causing friction in the payments experience?
- What are some tokenization options for merchants?
- What are other measures past the minimum security requirements that will elevate your business?

Join me at 13:00 BST on the 23rd May for ‘Drugs, Gangs and Dirty Money - how to avoid laundering money for serious organised criminals, and funding drug traffickers and terrorism. Compliance, AML & KYC, screening payments – what are the risks, where are the gaps, what’s working and what’s not.

On the panel is Sukh Vairea, the resident Financial Crime Compliance boffin at Bottomline and Alex Tame who is Global Director of Partners & Content Integration at Dow Jones.”

This insightful webinar will help you learn how to track crypto transactions and funds helping crypto exchanges. Hear how payment companies can stay compliant with AML regulations while ensuring safety and transparency for its consumers.

Pawel Aleksander, CIO, Coinfirm
Paweł is a recognized fraud prevention expert in Europe. His previous experience includes positions as head of fraud investigations in major corporations such as ArcelorMittal; AML/KYC Project Manager at the Royal Bank of Scotland; and fraud investigator at Ernst & Young. He holds the titles of Certified Fraud Examiner and Certified Internal Auditor.

This webinar will do a deep dive into the opportunities and challenges faced by firms seeking to go global in their ecommerce strategies. E-commerce sales worldwide topped $1.9 trillion in 2016 and are forecasted to reach more than $4 trillion by 2020, representing about 15 percent of global retail spend.

If we look toward the future through a lens of commerce, we can see the global vision in culture and economies that we started talking about a few decades ago is now clearly in focus.

How will you grasp this opportunity to move your business forward?

Key takeaways for the audience:

* How partnerships in banking, technology, design, communications can remove complexity and provide the connections and support that retailers are looking for to move eCommerce to 2020 and well beyond.
* What retailers are looking for to help improve their cross-border capabilities, including data intelligence and monitoring.
* What factors or influencing retailers in being able to play in this space.
* How to achieve a solid UX and optimal customer experience to drive your journeys forward.

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