Why do you offer a german and french game version + a subforum for each of them and if I remember correctly wasn't even the support supposed to support these languages and then you want tickets in english???

Why do you offer a german and french game version + a subforum for each of them and if I remember correctly wasn't even the support supposed to support these languages and then you want tickets in english???

I don't think you should regard support and a discussion forum as the same thing.

As W7 said, why do you even bother giving us german and french sub-forum and still hosts a client with 3 languages if you only support 1? And please don't tell me that you guys don't have mods/supps who can answer/read ticks/reports on french, german or any other language.

YamiZero, on 21 October 2016 - 11:03 PM, said:

I don't think you should regard support and a discussion forum as the same thing.

It is the same thing. Do you start a japanese game if you can't read the language? Not really because if you are stuck, found a bug or are offended you can't report it.

As W7 said, why do you even bother giving us german and french sub-forum and still hosts a client with 3 languages if you only support 1? And please don't tell me that you guys don't have mods/supps who can answer/read ticks/reports on french, german or any other language.

It is the same thing. Do you start a japanese game if you can't read the language? Not really because if you are stuck, found a bug or are offended you can't report it.

I can assure you there are plenty of people playing Japanese games despite not knowing the language for various reasons, and yes, if they get stuck or run into bugs, it becomes more difficult to deal with them than when one would understand the original language.

This has little to do with racism at all, but rather what is supported and what is not. I tried to make clear to Weapon7 earlier, support and discussion forum are not the same things. Despite not moderating these forum parts, I've seen that Cherry does publish updates and information in different languages, so that users can discuss among themselves about it, but does not directly provide support over the forums with the exception of the occasional DNM coming in to try and help out players.

From what I remember the language options on the client had something to do with the publishing of these type of games in Europe. I can't go into detail on that, because I'm unaware of the exact law/rules regarding this as a moderator.

The topic starter inquired about a report and was answered, if you wish to discuss your expectancies or what Cherry Credits should be doing in relation to languages, feel free to open up a new topic in the Feedback and Suggestions forum section, and I'll forward that to someone who can provide better answers to your concerns.