Live Q&A Videos – Press Release

Live Q&A Videos – Press Release

We live in an era of “instant” information with access to the internet right at our fingertips 24/7. And yet people are still confused when dealing with large insurance companies after experiencing damage to their property during a storm. The answers are hard to find and even when you do seem to locate the information it’s often outdated or just plain wrong.

Property Loss Consultants has decided to produce a series of videos, some live, some recorded where we will talk about various topics related to filing claims and we’ll give our expert opinions and answers. We’ll also be doing a series of live Q&A videos where the general public can log in and ask specific questions and we’ll do our best to answer right away. If we can’t get people the right answer immediately we’ll surely follow up.

Here is the press release for our first love video, and keep an eye on our Facebook page for info about future events!

South Florida public adjuster Robert Cote will host an online, live Facebook video Q&A session with the public on Sunday March 10, 2019 at 2 pm Eastern Time. Mr. Cote, owner of Fort Lauderdale-based Property Loss Consultants says he gets questions every day from people confused by the process of filing claims with insurance companies for property damages. “You wouldn’t believe the stories I hear from victims,” Cote said. “People buy insurance and think they’ll be compensated expeditiously and fairly by their insurance companies, but that’s simply not the case.”

Mr. Cote recognized the need for a better way to disseminate information about filing claims and appeals and believes the public needs a way to get accurate answers. “People should not have to wait weeks, months, or years to get what is owed to them,” he said.

Property loss victims should understand there is a way to navigate “the system” and that includes a set of rules and regulations they must follow, including time limits on when to file a claim. “There were over 150,000 claims filed by the victims of Hurricane Michael,” Cote explained. “Many of those claims are languishing in the system and have not yet been resolved. Florida Statute 627.70132 is called the Notice of Windstorm or Hurricane Claim statute and deals with claims, supplemental claims, or re-opened claims submitted by storm victims. “This statute is vague with regard to timing and other specifics, and people often need guidance getting the compensation their policy guarantees.

Mr. Cote feels there is a need for an open source dialogue about working within the insurance claim system, and decided on a live, online question and answer event. “There are 190 million people using YouTube in the United States and I feel it’s important to meet people with questions in a familiar place,” explained Cote. People will be able to tune in on their computer, tablet, or phone and live-chat their questions. “I can’t get to everyone, but it will be a start and my hope is to continue the dialogue on a monthly or weekly basis depending on the response.”