All you need to do is to insert your debit/Credit Card into the nearest ATM machines. And then enter the assigned PIN where the ATM will allow you to make entries for Withdrawals or bill payment, also you can easily make deposits into account or settle your credit card or loans without the need of card or PIN.

Upon completion of your transaction, you can get receipt with the details of the transaction.

Memorize your PIN, Never write the PIN down on anything in your wallet or on the card itself

When selecting a PIN, avoid numbers that relate to your personal information. For example, do not use your birthday date or telephone number

Immediately report lost or stolen card, call our 24/7 Call Center on 19666 or through Online Banking Service

Observe your surroundings before using an ATM

Shield the keyboard so anyone waiting to use the ATM cannot see you enter your PIN

Take your cash, card and receipt away immediately

If you see anyone or anything suspicious, cancel your transaction and Contact CIB Call Center on 19666 immediately

Frequently Asked Questions (FAQs)

What is the Card-less Service?The Card-less service enables customers to make small cash deposits or settle Credit Card over ATMs without the need of plastic card or PIN code.

What is the required data to make Card-less deposit?

Credit Card number in case of credit card settlement Or account number in case of deposit into account

The depositor mobile number

Is there a daily limit of deposit?Yes, the daily limit is EGP 6,000 per account or card.

What is the Bill Payment service?The service enables ATM users to pay their several types of bills and recharge their prepaid mobile lines.

What are the cards that can be used to pay bill or Recharge Mobile Lines?The service is available for all CIB cards (Credit Card, Debit CardandPrepaid Cards​). Also, the service is available for Non-CIB MasterCard.

When is the invoice collected?The service is available in real time mode, or based on the biller system. ​