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Always a friendly environment, able to get my son in if it something last minute. We are very happy with the service we have received.

A

Amber H.

6 months ago

Recommends

Professional and Friendly Staff

The office was very small and a bit far out, but still enjoyable and friendly staff!

S

Stefanie R.

6 months ago

Recommends

Unbeatable customer service and enthusiastic employees and doctors!

Wow! I just got my braces off after only 11 months of treatment and it's a bittersweet feeling. I am ecstatic with my results! My teeth are straighter and my facial structure is somehow more youthful, I'm not kidding!!! At first I thought my cheeks were more defined because my lips were fuller due to the braces, but after I got them off yesterday, I was pleasantly surprised to find that my facial structure had actually improved. They weren't kidding when they said the Damon System would give me a "brace lift"! Also, I was really impressed with how few times I had to actually be seen for adjustments! With three kids its difficult to find time to sneak away, but thanks to this fantastic system I only had to be seen about every two months or so. The one and only time my braces caused me discomfort, I called the office and they arranged to see me THAT DAY and without an appointment. It was short notice so I had to bring my youngest daughter, but no problem! The sweet receptionist kept an eye on my daughter while she happily played in the castle so I could be seen. While the upfront cost was a few hundred dollars more, (like, $200) than the other places I've looked into, I haven't had to pay another penny since!!! More toothpaste? Sure! Extra rubber bands or wax? Not a problem. But when Dr. Molen provided me with TWO retainers just incase I lost or broke one I was blown away. Every other orthodontist I've ever heard of charges for retainer replacements!!! This just shows me that Dr. Molen isn't interested in making money, he's genuinely interested in the wellbeing and longterm happiness of his patience. I think that's enough from this soap box, but the bottom line is I cannot give you a single reason to go with any other orthodontist in the area. I am so happy with every part of this experience that I can't wait to go back with my kids! And hopefully by then we can see the inside of that beautiful new building they have down in Sumner!

S

Suzanne L.

6 months ago

Recommends

Very Accommodating.

Good service. Got me in the next day for a small repair. Very much appreciated.

S

Sydney L.

6 months ago

Recommends

Friendly and efficient

We were in and out in 15 minutes today. The personalized service is always appreciated.

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