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Epicor ERP Blog

Manufacturers Concerns, Risk and Top Priorities for 2017

Gartner’s forecast of $1.19 trillion for North American IT spend remains the largest in the world. The enterprise software market in North America is projected to grow 7.2%, reaching $3.93.5 billion dollars in 2017 with continued growth through 2020. Gartner advises that technology product management leaders use this data to…

Epicor ERP and CRM: Managing the Configure Price Quote (CPQ)

If you’ve ever been involved with the task of producing a Configure Price Quote (CPQ), a highly configured quote, you have probably experienced the multitude of spreadsheets needed to produce one not-so-simple CPQ. Spreadsheets for products, spreadsheets for price lists, spreadsheets for discounts and more have been part of the…

Epicor CRM Case Management – What Does It Do for the Manufacturer?

Today’s manufacturers have a lot to keep track of – quotes, orders, RMA requests, service calls, warranty information, service contracts and more – and being organized is the key to efficiently staying on top of the details so business is not lost and customer service levels are at their highest….