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How to Place and Receive calls on Android

To place a call, simply ensure that have a working internet connection and launch the Line2 app on your Android device. From there, you can place a call by tapping:

Contacts (select the contact you want to call)

Calls (return a recent call by tapping on it)

Dial pad (keypad icon on top right)

By default, when placing a call, Line2 will always default to WiFi. If WiFi is not available, Line2 attempts to place the call via your cellular data connection (3G/4G or LTE).

To configure whether or not you want Line2 to be able to place calls using your cellular data, access Settings (either physical menu button or 3 dot icon on screen) > Advanced from within the Line2 app on your Android phone.

From here, you will have a toggle for Use 3G/4G VoIP (cellular data). This option is ON by default. If you do not want Line2 to be able to use your cellular plan's data, then you should turn set this to OFF. When this option is turned OFF, Line2 will only work when you are connected to WiFi.

RECEIVING A CALL

Inbound calls to the Line2 app will be VoIP calls and use the data connection (WiFi first, then cellular data) to which your device is connected. Data charges from your cellular provider may be applicable.

To receive calls via the Line2 app, you'll want to ensure that you have the Line2 apps option enabled in your Call Handling overview on your account's Dashboard. Once this is done, all you need to do is make sure that Line2 is running on your Android device and the app will ring/notify you when you are receiving an inbound call to your Line2 number.

Alternately, if you do not wish to receive calls over your data connection (via VoIP), then you can turn the Line2 apps option off in your Call Handling overview on your account's Dashboard. When you turn Line2 apps off in your Call Handling overview, you can specify to forward calls to your Line2 number to a phone number of your choosing or send them directly to VM.*

Keypad - Selecting the keypad will display the on-screen keypad such as if you need to enter menu selection, your keyboard will work as well. Click the button to show/hide the keypad at anytime.

Speaker - Selecting this will toggle the speakerphone functionality for your current call.

Mute - Selecting this microphone button will mute your microphone until it has been deselected. You will still be able to hear the other party, they will not hear you. Click the button to toggle this option on/off.

Hold - Selecting this will mute your input (microphone) and output (speakers) device until it has been deselected. You will not be able to hear the other party and they will not be able to hear you. Click the button to toggle this option on/off.

Transfer - Allows you to transfer this call to another number. Click the button and type in a phone number to transfer the call.

Conference - Allows you to add additional people to this call. Click the add call button and type in the number to add them to the call. You can add up to 20 people to a conference.

Merge - Once you have initiated another call, this option will merge your current calls into a conference. Only available if you have 2 calls already connected.