Sentinel-3A SRAL products are now available on the Collaborative Data Hub Service (2 Novem...

02 Nov 2017

We are pleased to inform you that on the 2nd of November 2017 at around 16:05 UTC has started the publication of the Sentinel-3A SRAL products on both nodes of the Collaborative Data service as per news published on the 31st of October.
All the three SRAL production timeliness (NRT, STC and NTC) are made available to the collaborative users.

Unplanned maintenance on ColHub Node 1 on 2 November 2017

02 Nov 2017

Collaborative users are informed that an unplanned maintenance occurred on the infrastructure hosting the Collaborative Data Hub Node 1 access point on the 2nd of November 2017, causing a service downtime from 14:39 UTC to 15:19 UTC.
We apologise for the inconvenience caused.

Temporary publication delay of Sentinel-2A products in the Data Hubs since 31 October 2017

31 Oct 2017

As a consequence of a ground segment anomaly, the availability of Sentinel-2A products in the data hubs is delayed as of today, 31 October 2017.

The anomaly is under investigation, further updates will be provided by end of this week.

We apologise for the inconvenience this may cause.

Missing Sentinel-2B data on 25 and 26 October 2017

31 Oct 2017

As a consequence of an error in the mission planning procedure, orbit 3324 from Sentinel-2B on 25 October 2017 has been lost and orbits 3323, 3325, 3331, 3332 and 3334 on 25 and 26 October have been partially lost.

The issue was resolved on 26 October at 13:00 UTC following a re-planning of the spacecraft.

We apologise for the inconvenience this may cause.

Sentinel-3A SRAL joins the Collaborative Data Hub: 2 November 2017

31 Oct 2017

Following the transition of Sentinel-3A into routine operations after a successful Routine Operations Readiness Review, the L1B, L1A, L1BS and L2 Near-Real-Time (NRT), Short-Time-Critical (STC) and Non-Time-Critical (NTC) productions of the SAR Radar Altimeter (SRAL) instrument will start to be published on the Collaborative Data Hub service from Thursday, 2nd of November 2017.
The products will be available on both access points: Node 1 and Node 2.

As formerly anticipated in news released on 11/10/2017, we are pleased to confirm that the new processing baseline 02.06 featuring the product format evolution described in the Product Specifications Document issue 14.3 took effect on 23 October 2017. The transition to baseline 02.06 is tagged in every new product generated starting from Sentinel-2A orbit 12198 and Sentinel-2B orbit 3289.
Please note that a typo in one XSD schema distributed as part of the Product Specification Document issue 14.3 has been detected and corrected. The zip attachment with the corrected XSD schemas has now been updated in the document.

Products with the new processing baseline can be searched on the Data Hub using the following query:processingbaseline:02.06

Publication of Sentinel-2B on the Collaborative Data Hub Service (30 October 2017)

27 Oct 2017

Collaborative users are informed that on the 30th of October 2017, Sentinel-2B fresh data will be also made available via the Collaborative Data Hub service.
Products can be fetched from both Node 1 and Node 2 access points.

Maintenance on ColHub Node 1 on 30 October 2017 and publication of Sentinel-2B products

27 Oct 2017

Collaborative users are informed that on Monday, 30 October 2017, there will be a maintenance on the Collaborative Data Hub Node 1 (https://colhub.copernicus.eu/dhus) for updating the DHuS software.
The maintenance activity will start at 8:30 UTC and end at 16:30 UTC. During the maintenance window service downtimes might occur.
After the update, it will start the publication of Sentinel-2B fresh data.

Temporary unavailability of Sentinel-2 products

23 Oct 2017

As a consequence of a ground segment anomaly, Sentinel-2 products acquired since 20 October 2017, 10:00 UTC are temporary unavailable in the data hubs.
The recovery has been already started and is planned to be completed within this week.
We apologise for the inconvenience this may cause.

Infrastructure maintenance activities on Wed 25 October and Thu 26 October 2017

19 Oct 2017

Infrastructure maintenance activities are scheduled on:

Wednesday, 25 October 2017

Thursday, 26 October 2017

The maintenance will affect the Data Hub services according to the following programme: