Not be sound too dramatic, but I tried for AGES to find a good tax negotiator who would 1. be polite to me 2. actually call me back! 3. do a good job and 4. not charge me through the roof. No one was up to the challenge, who knew it was so much to ask. Until I found Mike Habib! He is the total package of tax negotiation, and reminded me that there is nothing wrong with wanting quality work and respectful treatment.