Technical Program Manager - Engineering Services

Qualtrics is a single system of record for all experience data, also called X-data™, allowing organizations to manage the four core experiences of business—customer, product, employee and brand experiences—on one platform. 9,000+ enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, rely on Qualtrics. To learn more, and for a free account, please visit www.qualtrics.com.Whether you are building voice of customer, employee engagement, or market research programs, you can do it all on Qualtrics. We are doing just that for many of the world’s most forward-thinking brands including: HP, Wells Fargo, JetBlue, and Marriott International.

Description:

As the Technical Program Manager for our Engineering Services team, you'll take a leading role in defining and driving our Engineering Services team priorities (which span engineering squads in three geographical locations). You will be responsible for identifying and driving key internal initiatives such as internal investments in tooling, systems, and products. You will work with our InfoSec team on processes and tools to improve our security posture. And you’ll constantly be looking for new challenges that the organization faces and driving resolutions through process, tooling or architectural changes.

Importantly, you will balance the priority for these internal initiative investments against the need for Engineering Services to develop and build ongoing custom customer solutions which delight the customer. You will work across a broad set of stakeholders which include customers/partners, professional services, client services, InfoSec, and engineering services leadership.

Candidates Index High On:

Internal program management/product management and technical depth.

Hands-on experience building or debugging customer solutions.

Cross-functional coordination, strategic vision.

Experience

Bachelor's degree or higher in Computer Science or related technical field

5+ years of technical program/project/product management experience

Experience managing and successfully delivering large scale software development projects

Experience leading cross-functional teams to deliver projects with multiple dependencies and constraints

Ability to communicate effectively and establish credibility with technical and non-technical stakeholders including executive staff

Technology we use

We are an open language company so we do not specify on languages and except all that are helpful toward the product.Languages

Google AnalyticsAnalytics

IllustratorDesign

PhotoshopDesign

AsanaManagement

WordpressCMS

Qualtrics PlatformCMS

SalesforceCRM

Qualtrics iQ DirectoryCRM

Qualtrics PlatformEmail

Adobe CampaignLead Gen

MarketoLead Gen

MixRankLead Gen

RapportiveLead Gen

Qualtrics PlatformLead Gen

Location

The office experience is a 5-minute walk from Pioneer Square. The rooftop deck overlooks the Puget Sound and downtown Seattle.

What are Qualtrics Perks + Benefits

Qualtrics Benefits Overview

TOTAL REWARDS
The term “benefits” doesn’t really do our employee rewards program justice. We provide free medical, dental, and vision insurance, 20+ days of annual leave, generous retirement fund contributions, company equity, quarterly bonuses, and tons of career mobility.

WORK HARD/PLAY HARD
For every bit of hard work we put in, we have twice the fun. Whether that means taking a break in a massage chair or hitting the slopes after work, Qualtrics makes sure that employees take time to recharge and live it up.

UPWARD MOBILITY
Because we’re a hyper-growth company, getting promoted and taking on more opportunity is always an option. We hire individuals who have what it takes to quickly step into the next role and take on opportunities beyond their core job description.

OFFICE PERKS
We believe in a workspace that allows you to take a breather and pepper fun throughout your day. Grab a beer in the Dublin office pub, enjoy Seattle’s rooftop patio overlooking the Puget Sound, or raid one of the many kitchens around Provo’s office.

HIGH BAR
We’re looking for A-players, not A-holes. We don’t hire cutthroat individuals who only care about themselves. We’re looking for top performers with a wide array of professional and personal experience. Our employees are driven, intelligent, diverse and interesting people who work well in teams and know how to have fun.

GLOBAL
Qualtrics employees are plugged into a network of experienced professionals around the globe. With weekly company-wide video meetings and our own internal social network, employees get global experience and stay up-to-date on what’s happening across the organization.