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Consumer Electronics

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Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them? 2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?3) Who provides your home phone service (att, verizon, comcast, magicjack, ooma, etc) Does the same company provide your internet service too?4) Full model of the phone(s) (printed on sticker on the main base station, not the handset)

But, there is also no setting or adjustment on the panasonic phone that would cause this.

There is either a hardware defect in the panasonic base, or there is a problem with the line/service, despite what the phone co may have told you.

The first thing you may attempt yourself is to fully reset the system:1) unplug both power and phone lines from the main base.2) remove batteries from all handsets3) wait at least 15 minutes, then restore all4) place a handset on the main base for a minute, as if to charge5) check for functionality, and let me know the results, please.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.