Here's our general help page. We also have a help board where you can ask questions.
To get the help board, please visit Helptown.
In the first hut, you'll find a container you can collect. In it there's a help board for you to post a new thread in.

I'm locked/ banned, what do I do?

Oops, you may have received too many flag-reports by other long-term manyzens and are temporarily locked.
The first lock fades out after some time, the second lock takes longer, and sometimes the first lock is also extended in time.
Please check the etiquette and terms to find out more about what might have been the
reasons for the lock.

If you feel someone's treating you wrongly, or they do something against the etiquette or terms,
please feel free to flag-report them. To do so, click them and then click the flag button. If you write a flag
report, please be as specific as possible. Thanks!

Manyland doesn't load for me

One common cause of loading issues is the lack of websockets. To see if you have websockets, please visit
this page and check if all
checkmarks are green. If there's any checkmark that's not green and you don't know about websockets,
please talk to your system administrator, parent, or other tech person
nearby to ask how to enable websockets for all ports.

If you get all green checkmarks above and it looks like another loading issue, please email us and tell us:
What browser and operating system you have; What specifically the load page or error says; Any other information you can think of that might be relevant. Thanks!

Manyland shows a failwhale error

We automatically log errors and try to fix them.
If there's a repeated error, please post a new thread on the Failwhale board, describing the issue.
To get the Failwhale board, please visit Helptown.
In the first hut, you'll find a container you can collect, and there's a Failwhale hunt board where you can add threads to.

I'm being logged in as someone else

If you're on a shared computer and you're auto-logged-in as someone else, please try this:

Log out of Manyland (click on the avatar, then click logout, then click the link)

Now go back to Manyland and hit the Login button. You should now be asked for your credentials. (When logging out again later, make sure you also log out of Google/ Facebook/ Amazon.)

I've seen a copyright issue.

If you see a pixel-by-pixel clone or problematic, non-Fair-Use recreations of trademarked characters or similar issues, please open the item's context menu (on desktop, right-click; on tablets, long-tap) and flag it. If you are a copyright owner with concerns, please see this page.

I want to suggest a feature.

We love to hear your suggestions! Please go to Helptown.
In the first hut, you'll find a container you can collect. In it there's a suggestion board for you to post a new thread in.

I want to give feedback not listed above.

We appreciate your feedback. Please go to Helptown. In the first hut, you'll find a container you can collect. In it there's a "Manyland Miscellaneous" board for you to post a new thread in. Want to contact us privately? Please email us.