Merchant Feedback History

Seller Response: We have sent you two e-mail, offering a replacement, from two separate addresses but it appears neither has arrived. We have therefore refunded you.

25 July 2014

Positive

Super

thomkpm

13 July 2014

Positive

Great service!

Johan1967

07 July 2014

Positive

very good buy

tigerlover84

21 March 2014

Negative

Ordered Book On The 1st Feb, Still Hadn't Received By The 15th , Present for my daughters birthday, not a happy 10 year old, payment then refunded.

LoziLou

15 February 2014

Negative

No communication what so ever, ordered an item for a birthday present and I get a refund three days later with no explanation, thanks for wasting peoples time

Martosb

13 February 2014

Positive

great item

eddy58

27 January 2014

Positive

good service

wetbandit

20 January 2014

Positive

Lovely Book
Thanks

wizzy59

10 December 2013

Negative

I was most unimpressed with this purchase. I paid Play.com £7.50 but the book I received was priced at £5 !!! I have emailed Play.com twice and written to the seller asking fot an explanation but have received replies to none of them. Please respond.

nannyfluff

10 December 2013

Positive

Excellent *****

red8888

18 October 2013

Negative

Wrong book sent and no response to query

4274290

11 October 2013

Positive

Great service and a speedy delivery! Excellent!

Johan1967

07 September 2013

Positive

Received this order in good time and was very well packed...

doglover

06 September 2013

Positive

Excellent item, thankyou.

buyer571

24 August 2013

Positive

Fast delivery, very well packaged and perfect item. I got very quick and incredibly kind response on contact with customer service. I will gladly return for more and I can highly recommend this seller. Thank you - you're great!!!

MariJonsson

17 August 2013

Positive

good service

manxblue

19 July 2013

Positive

Super, thank you
Super, thank you.

scotthalliwell

13 June 2013

Positive

Excellent.

Clerihew

09 June 2013

Positive

Excellent.

ThreeLeggedCouple

09 June 2013

Positive

Received item very quickly. Many thanks.

Warrenlewis

30 May 2013

Positive

excellent!

bertie168

13 May 2013

Positive

Following an enquiry as to why my order hadn't turned up, Raphael answered my e-mail promptly, solved the problem by sending a replacement, and followed that up with another e-mail. Fantastic efficient service, and good customer relations too. Diolch

Received today, not only in a `jiffy¿ envelope but also a layer of bubble wrap around the book inside so contents very well protected.
Thanks, will certainly use this seller again.

AndrewPUK

27 February 2013

Positive

Excellent quality product and prompt delivery

Griffolion

16 February 2013

Positive

Great service.

Bethy66

19 January 2013

Positive

The book didn't arrive for Christmas which was a disappointment, but the customer service was very good and the book was excellently packed.

daria5

01 January 2013

Positive

Product in excellent condition and speedy service too!

Paul0881

24 December 2012

Positive

MANY THANKS!!!!!!!!

Ghostinthedark

18 December 2012

Positive

I received the book in perfect conditions after 7 days, which for play.com unusual ist.
Best regards

khs1981

07 December 2012

Positive

Arrived 5 Nov - an excellent book well wrapped

securitystu

05 November 2012

Positive

fast delivery and well packaged

Cassie1984

13 October 2012

Neutral

Not dispatched till 4 days after purchase-6-7 working days for delivery, it's a flaming liberty consideri ng the advert said 3-5. I have been quite rightly expecting it today or tomorrow instead I am lookingx at another week. It was very expensive.

bnnyman69

24 February 2012

Seller Response: Our books are sent on time but we often leave marking them as sent until we do our paperwork. I apologise for any confusion this may have caused and we will, in future, do the admin in good time.

25 February 2012

Positive

Item in very good conditions. Very quickly to dispathc. I recommend. Thanks.

Escorpiao

06 December 2011

Positive

great service. Would use this seller again, in fact I have many times....

adamsfan

03 December 2011

Negative

DO NOT BUY FROM THIS SELLER! I specifically emaile them asking I my book was in stock they took my order despite the fact it was not!
I am now struggling to find my book in time to start my new job!
Thanks alot!!!!!

chrisbalsdon

24 November 2011

Seller Response: We did not accept your order for the Student Police Officer Handbook course - we cancelled it straight away. Think about it.

25 November 2011

Negative

Money was refunded with no explanation given. Not too impressed with the lack of communiction.

ChiefBosun

22 September 2011

Neutral

Disappointed to find out after order had been placed that item was not in stock.

Violetglasses

22 September 2011

Negative

DO NOT BUY from this seller. They advertised this boxset as in stock at a great price, then mail to say the books aren't in stock and probably never will be. I believe they made a mistake with the price and wouldn't honour it. Hugely irritating.

ajsupermum

19 September 2011

Seller Response: Thanks for your potentially libellous feedback.
Our e-mail explained that the listing only appeared because of a technical error. We cannot honour a sale for a book we do not have. It is hugely irritating for us as well: we have spent time uploading, cancelling, cross checking our catalogue, reuploading and diplomatically dealing with enquiries only to be accused of lying.
Thanks.

19 September 2011

Positive

Order delivered OK, thankyou.

MarkWad

24 August 2011

Neutral

Seller did not have book to sell.

rosie14

17 April 2011

Positive

all excellent. on time etc

tucan1

06 April 2011

Positive

Good service

henrymadron

21 November 2008

Positive

Speedy shipping. Thanks a lot

olaursen

25 October 2008

Positive

Delivery/condition satisfactory

Majani

13 August 2008

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