Just wanted you to know that I was pleasantly surprised with my "Go-Parts" experience. I rarely buy online, and now that I'm older, I rarely work on my car. Recently, though, I could hear the bearing going out on the radiator cooling fan on my 2006 PT Cruiser. I finally decided to fix it myself. I'm glad I did.
After buying a repair manual, I could see the repair would be a bit challenging. The auto parts store at the corner was asking over $200 for the part, and I'm sure the dealer would be asking well over $350. Add in labor and all the other extras they would want to charge me for (drain and flush radiator, etc.) and I anticipated the dealer charging over $600.
I needed the part soon--it was getting pretty noisy and decided to quit driving the car on Wednesday. I ordered the part on Thursday afternoon. FedEx delivered it on Saturday morning. Perfect! With delivery, the fan cost me just over $100 from Go-Parts. By Saturday evening, I was back on the road. The experience could not have been any better. Unfortunately, I didn't find the flyer about making a video until after I was done! Probably just as well--I had a lot to learn. (o:
I'm glad you're interested in customer satisfaction. It is the key to a successful business.
Best regards,
Wes Keyson
Orangevale, CA

Lexus GS300 Performance Headlights

REVIEWS

Price

Quality

Average:

4.5 / 5 stars

I ordered passenger side mirror for my sons vehicle and Go-Part had the best prices around. The part was received quickly also. Thanks

by sigridmorales

Price

Quality

Average:

4.5 / 5 stars

Part did not fit. I have sent email to customer service twice to return the part for refund. No reply. Go-Part customer service contacted me after I wrote the initial review. After discussing my problem customer service made arrangements to retrieve the part and make a full refund. Overall a good experience with Go-Part.

by tomsanders

Price

Quality

Average:

5 / 5 stars

Ordered on June 30th. Shipped on July 6th. Received July 11th. So processing a little slow. However, the price is very good, the item fit perfectly, and communication (sending e-mail when ordered, when shipped) was very good. Everything I expect in a good online vendor. I will definitely use them when I need the items they sell, and will recommend them to others.

by Chumley54

Average Rating:5 of 5 stars

3 Review(s)

Contact

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cs@go-parts.com

Our mission

We know how important it is for you to be back on the road, so we strive to make your buying experience as easy and fast as possible.