I thought I needed a new garage door after my garage door got caught on the rear of my Xterra and it bent the top of the door badly. I couldn't get the door open and the door wouldn't shut so it was sort of stuck there. I called the garage door service I used in the past as their card attached to my garage wall said "anytime." They really aren't anytime. When I got an answering machine, I turned to Yelp and found Fidelity Garage Doors with its high ratings and from people I know. I went to their website instead of calling and filled out the service request and estimate form. Within a half an hour, Tammy called me to get specifics. She told me she could have a tech here between 3 and 5 PM and that was fine. It was a Sunday and it was the NFL playoff Sunday. Tammy asked if the tech could come earlier if people canceled or things went quicker and I was glad to hear this as I had a commitment for 5 PM. She later called back and told me the tech would be here in about 30 minutes. At about 1:15, Kyle arrived and he assessed the situation. No, I didn't need a new door. Everything but the panels were fine so he suggested I do a panel swap out. He told me how much it would be. I picked the color for the new panels and we were almost ready to have it fixed the next day when they got the new panels from the distributor. One last thing--we got the door up and I got the car out of jail and then between the two of us, we were able to force the door down and lock it in place. Today, less than 24 hours from when I first met Kyle, he arrived with the new panels and he disassembled the old garage panels and then installed the new ones. He did a super job and he explained anything for which I had a question. He lubricated the chain mechanism and showed me how to do it and now I have a working garage door. I can't say enough about how good the service from Fidelity Garage was. From the times I talked with Tammy--she's absolutely a gem and she's a great first person to talk with when your frustrated over a malfunctioning garage door. I removed the old door service from my wall and I had Kyle put a new sticker there for Fidelity Garage. That's my go to service company now. And, they mean it when they say 24 hour service!! ” ✰✰✰✰✰

I called Fidelity garage door and set up an appointment for an estimate. Originally I was given a two-hour block of time for my estimate / install. Unfortunately, I got kind of upset because of a two-hour delay and wanted to cancel my appointment. David at headquarters did everything you could to keep me from leaving my appointment. After a short discussion, I decided to keep my appointment. Kyle, was my installation expert. Kyle was very personable and conscientious as he worked diligently to install my garage door. I am satisfied, I made the right decision staying with Fidelity garage door. My garage door quiet and works perfectly; I recommend you give Fidelity garage door your business, they want you as their customer. ” ✰✰✰✰✰

This was my first time to have my garage door fixed. I requested a quote and Eli responded very fast. He answered all my questions before he sent someone to fix the garage door. I got a fast appointment and they fixed the problem quickly. I would recommend 100%” ” ✰✰✰✰✰

I would definitely recommend these guys. I called the and they were out to my house that day & at the time they said & the price was fair. They replaced my entire garage door opener & tracks in about an hour ” ✰✰✰✰✰

This is a much needed review and mind you I don't normally leave reviews but this company, UNITED GARAGE DOOR, is AWESOME! Let you tell you about my experience with them. First off, I called just wanting to ask questions and the guy who answered, Jason, was very informative and answered all my qu ” ✰✰✰✰✰

Last week my garage door didn't open all the way. The first company I called told me springs were broken and advised a spring conversion. I wanted my garage to be fixed right away, but they were going to charge me over $700 with only a 1 year warranty. I decided to get a second opinion and called Fidelity Garage Doors. Adam arrived on time and did the springs conversion for $450 WITH 10 year warranty. He even lubricated all the hinges and gave me some tips on how to maintain the garage door myself. Adam was very professional and also Tammy the woman I spoke to on the phone. She was very informative and friendly. I am so glad I called Fidelity for a second opinion otherwise, I would've wasted a lot of money with very VERY little warranty. ” ✰✰✰✰✰

I move to vegas recently and i had to get my garage door repair asap I called so many companies to get a quote. I can say they were the most professional . The guy arrived on time was very nice. He explain me exactly what's my problem and he gave me all my options. He did a really good job with my garage door repair . They is so many professional companies out there, and united garage door are the defently number 1 . Great service great prices . 5 stars ” ✰✰✰✰✰

I had a problem with myvgarahe door springs on a Sunday of all days. I called Fidelity Garage Doors and was instantly put at ease . The office was kind with my frantic state. When the technician arrived not only was he clean,kind,fast and friendly he also was great with my dog. (Huge brownie points in my book) I have to admit overall my state of frantic distress simple just vanished and I have Fidelity Garage Doors to thank. I will call you guys for life. Was very happy with my garage door repair ” ✰✰✰✰✰

AMAZING company and fabulous "take care of the customer" service.. I came home on the late side and after pulling into my garage, the garage door broke, thus trapping my car inside. I was unable to raise or lower it manually and it wouldn't close all of the way. In a semi panic, I called Fidelity Garage Doors (who had been recommended by many of my neighbors) and couldn't believe that someone (Tammy) answered the phone, listened to my issues and calmly explained my options. I fully understood that it was debatable whether someone would be able to come over right away but within minutes, Tammy called me back and dispatched someone to my house who, instead of trying to sell me a brand new garage door (which I still might consider..), told me he could fix the problem on the spot. Kyle assessed the situation, showed me what was wrong and like an expert surgeon, repaired my garage door. A very happy ending to the story -- Thank You Fidelity!! ” ✰✰✰✰✰

I had my opener burn out on my garage door. I was past due for maintenance and then it just stopped working. I called Fidelity Garage Door and they came out to inspect my opener. It was really in bad shape. The Technician gave me options. I could replace the logic board or buy a new one. He gave me plenty of options for replacement. I fould out that buy getting a belt opener I would need to regular maintenance on it. (great news for me as I always forget) So I went ahead and got a new Belt Opener. I love this thing. It's quiet and smooth. It has all kinds of new tech so now I don't have to have a remote in my car or on my keychain. I open the door from my phone. Love it!!! Fidelity Garage Door brought me back into the tech generation. Thanks Guys! ” ✰✰✰✰✰

Thank you, Jason, for the excellent and fast service on replacing the torsion springs for my garage door. Best Garage Door service and a great discount which I'm grateful! 25-mins... done! He even identified some broken hinges on my garage door which you were cool enough that you did replace and installed it for free since I was on a very tight budget.” ” ✰✰✰✰✰

I thought I needed a new garage door after my garage door got caught on the rear of my Xterra and it bent the top of the door badly. I couldn't get the door open and the door wouldn't shut so it was sort of stuck there. I called the garage door service I used in the past as their card attached to my garage wall said "anytime." They really aren't anytime. When I got an answering machine, I turned to Yelp and found Fidelity Garage Doors with its high ratings and from people I know. I went to their website instead of calling and filled out the service request and estimate form. Within a half an hour, Tammy called me to get specifics. She told me she could have a tech here between 3 and 5 PM and that was fine. It was a Sunday and it was the NFL playoff Sunday. Tammy asked if the tech could come earlier if people canceled or things went quicker and I was glad to hear this as I had a commitment for 5 PM. She later called back and told me the tech would be here in about 30 minutes. At about 1:15, Kyle arrived and he assessed the situation. No, I didn't need a new door. Everything but the panels were fine so he suggested I do a panel swap out. He told me how much it would be. I picked the color for the new panels and we were almost ready to have it fixed the next day when they got the new panels from the distributor. One last thing--we got the door up and I got the car out of jail and then between the two of us, we were able to force the door down and lock it in place. Today, less than 24 hours from when I first met Kyle, he arrived with the new panels and he disassembled the old garage panels and then installed the new ones. He did a super job and he explained anything for which I had a question. He lubricated the chain mechanism and showed me how to do it and now I have a working garage door. I can't say enough about how good the service from Fidelity Garage was. From the times I talked with Tammy--she's absolutely a gem and she's a great first person to talk with when your frustrated over a malfunctioning garage door. I removed the old door service from my wall and I had Kyle put a new sticker there for Fidelity Garage. That's my go to service company now. And, they mean it when they say 24 hour service!! ” ✰✰✰✰✰