Great News For Families! - Air passenger duty changes for the under 12s

Customers with Thomas Cook Airlines flight only bookings, departing from the UK on or after 1st May 2015, will receive a refund of any economy class APD paid for children aged under 12 at the time of travel.

How will the refund be made?

Customers with flight only bookings, paid in full at the time of booking, will be contacted by email within the next 28 days with details of how the refund will be made.

What about new bookings?

For new bookings, we are aiming for new prices reflecting the removal of APD for children under 12 from 1st May 2015 to be on our website by 16th December 2014. In the meantime, any bookings for Thomas Cook Airlines flights made before these new prices are available will receive refunds, as outlined above, as soon as possible. When available, flight prices for 2016 will include the reduction in APD for all those aged under 16 from 1st March 2016.

Bookings made through other travel agents

Customers with bookings for Thomas Cook Airlines flights made through other travel companies should contact their travel agent

Please note: any refund or reduction in pricing is subject to the proposed change in law announced by the Chancellor receiving Royal Assent in 2015

Posted: 05 December 2014

We’re really pleased to tell you that our website –thomascookairlines.com – has recently won the category of Best Airline Website at this year’s Travelmole UK Awards.

This is a great achievement, and follows a year of significant change and improvement as we develop our airline website, offering you much more than just great flight offers. If you voted for us in the awards, thank you!

Our website has also been recognised as the only UK airline website to adapt to the size of device being used, so this award marks an important milestone as we improve even further, with more changes to come to make our your online experience with us even better - alongside our new routes and new aircraft cabins in 2015 that you may have seen on our site.

Posted: 13 October 2014

Thomas Cook Airlines launches new Premium long haul cabin services

In May 2015 we will be launching our brand new A330 Premium cabin, which we are very excited about! Premium customers will benefit from a brand new Premium service which includes 2x23kg (USA) or 1x30kg (non-USA) baggage, 10kg hand baggage, Premium check-in and bag drop, fast track security for departures and Premium advance boarding.

On board, customers will receive a welcome drink, a three-course Premium James Martin meal, free alcoholic drinks* throughout the flights as well as an amenity kit, headphones, pillows and blankets to ensure a comfortable journey. Check out our new A330 Premium cabin here.

Posted: 16 September 2014

Thomas Cook Airlines launches new economy long haul cabin services

This winter we will be refurbishing our A330 aircraft, our refurbished A330 fleet will serve our long haul programme from Manchester, Gatwick, Stansted, Glasgow and Belfast to destinations including New York, Miami, Las Vegas, Florida, Cuba and the Caribbean, you will benefit from the brand new cabin interiors from this December. Check out our new A330 Economy section here.

We will then be launching brand new Economy services, with meals and baggage included in the price, bringing a great value product to you, our long haul customers in May 2015.

Posted: 16 September 2014

From May 2015 we will be basing an additional aircraft at Birmingham Airport. Our fleet will also change to become three Airbus A321 aircraft, replacing the current Boeing 757 fleet, with the increase to four aircraft completed with an Airbus A320. As a result, we will be able to offer 47,000 more flight seats and holidays to you, our customers in the Midlands.

The extra aircraft has also make some great new destinations available to our customers travelling from Birmingham Airport such as Mytilene and Kalamata in Greece and Djerba in Tunisia – and a daily service to Dalaman in Turkey.

The new website name signals our intent to be more visible and more recognisable in the UK as an airline, with more information and functions than just a site to buy flights. We first launched flythomascook.com back in December 2004, with one goal - to offer seats on its aircraft to independent travellers, giving them the chance to fly to holiday destinations without buying a package holiday.

Posted: 3 June 2014

Thomas Cook Airlines celebrates new Airbus A321 At Manchester airport

This week celebrated the arrival of a brand new Airbus A321 aircraft in the airlines new Sunny Heart livery, with the cutting of a celebratory cake for customers at check-in on Thursday. The new A321 aircraft joined our Manchester fleet ready for the summer 2014 season flying programme which is well underway.

Posted: 16 May 2014

Thomas Cook Airlines to offer weekly flight to Las Vegas next summer

For Summer 2015 we will be operating a weekly flight to Las Vegas from Glasgow Airport following a series of one-off flights to the US in recent summers. Operating each Monday on our Airbus A330 fleet, the new flights in 2015 will begin on Monday 4 May – and continue up until the 31st October 2015.

Posted: 2 May 2014

The only carrier to offer long haul flight from London Stansted

From May 2015 we will operating flights from London Stansted to Orlando, Cancun and Las Vegas, becoming the only airline to offer a long haul programme from this airport.

With long haul flights on our larger Airbus A330, the additional flights in 2015 will begin on the weekend of Friday 17th July – with two flights a week to Orlando and one per week to both Cancun and Las Vegas – and continue up until the 17th August 2014.

Posted: 1 May 2014

New routes to New York and Miami

From May 2015 we will be operating a three times per week service to New York, JFK, from Manchester Airport. We will also be flying the only flights to Miami from outside London with a twice weekly schedule from Manchester, again with first flights in May 2015. Our new Miami route will cater for families looking for holidays, those looking to join Caribbean cruises and, like travellers to New York, those taking advantage of a vast array of connections across the USA.

Financial Protection:

Many of the flights on this website are financially protected by the ATOL Scheme under thomascookairlines’s ATOL number 1179. But ATOL protection does not apply to all flights listed, please visit our FAQ section or ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see the thomascookairlines booking conditions or go to www.atol.org.uk/ATOLcertificate for more information about financial protection and the ATOL Certificate.

Travel Insurance:

Thomas Cook Tour Operations Limited is an Appointed Representative of White Horse Insurance Ireland Limited, which is authorised and regulated by the Central Bank of Ireland. You can check this by visiting their website www.centralbank.ie. Thomas Cook Airlines Travel Insurance is underwritten by White Horse Insurance Ireland Limited. Registered office: The Thomas Cook Business Park, Coningsby Road, Peterborough, PE3 8SB. Company Registration Number: 102630, England.