Platform Engineer - Sustaining

Overview

NEC Energy Solutions (NEC ES) designs, manufactures, and integrates smart energy storage solutions for the electric grid and applications with critical power needs. Its megawatt-scale energy storage and control systems provide greater stability to the grid while maximizing renewable generation. In telecom, datacenter, and other industrial applications, its high performance lithium-ion battery systems provide better value than traditional lead-acid batteries in tough, critical power applications.

NEC ES is widely recognized as a pioneer and leader in the market for utility scale energy storage. NEC ES has extensive experience installing and commissioning commercial grid energy storage solutions with power ratings ranging from 50 kW to more than 50 MW at numerous sites around the world. Our GSS® grid energy storage platform has been deployed in commercial revenue service since 2008, with over 400MW installed, under construction, or in late stages of development. GSS® systems are serving applications globally that include peak shaving, renewable integration (ramp management), frequency response, frequency regulation and voltage regulation.

Responsibilities

The successful engineer in this role provides sustaining engineering and support for NEC Energy Solutions released products and global install base. This position serves as the primary technical resource to assist both customers and service team members to effectively identify and diagnose product and site issues. This role requires engineering resolution of significant customer and product issues by working independently and collaborating in cross-functional teams.

Primary Responsibilities

Serve as customer facing technical resource and work in collaboration other service and product engineering as needed to provide effective end user support to resolve system performance issues.

Provide sustaining design engineering for existing products.

Lead and complete engineering design and process improvements to reduce service cost and to achieve delivered performance targets.

Recommend and coordinate software/firmware upgrades for the sites.

Analyze and document field returns to identify root cause and corrective actions

Provide technical support for containment and resolution of product issues in the field

Provide requirements input and feedback as a key member on the NPD (New Product Development) team

Qualifications

Requires

Must have strong mechanical and electrical troubleshooting skills with the ability to read and interpret schematics and drawings in relation to physical systems.

Ability to interface well with team members in a cross functional environment.

Must be able to perform duties with general direction, receiving only general guidance with respect to overall objectives. Work is usually quite independent of other team members.

Familiar with power semiconductors, microprocessors, power supplies and communication circuits