Digital Learning Services & Support

Auto subscription forum – not all participants appearing as subscribers when first set up

If you are using auto-subscription forums or change a forced or optional subscription from to an auto-subscription one you need to check that all relevant participants are subscribed from the start so that they receive emails of all posts from the start

This is a bug that will be resolved once we move to Moodle 2.6 later next year.

For now if using an auto-subscribe forum then non-subscribed users

do not receive emails of posts etc

only become subscribed users when post something themselves

To resolve this

Click on the forum in question in the relevant moodle course

Scroll to Settings > Forum administration on the left hand side

Click Show/edit current subscribers to check who is missing

If you need to remove or add users click Edit content top right of screen ( above list of current subscribers)

Select names to remove (left list) and click > arrow or select names to add (right list) and click < arrow ( you can also search for names under either list and use search options)

Return to Settings > Forum administration on the left hand side and click how/edit current subscribers to check current subscriptions again