BMC Remedy with Smart IT sets a new standard for the modern workplace with an intuitive, social, and mobile service desk experience to enable a more knowledgeable and collaborative workforce organized around IT roles, not modules.

For information about the latest release, see [Smart IT 1.3.01 enhancements|1.3.01 enhancements].

This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches.

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This section only includes information about changes since the most recent release of BMC Remedy with Smart IT (Smart IT). If you are upgrading from a previous release, review the release notes for all applicable versions of the product. For example, if you are upgrading from version 1.0.01, review the release notes for versions 1.0.01, 1.1, and 1.2.

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