We have been trading for in excess of 30 years. We specialise in the provision and support of Multi-function Printers in networked environments, along with associated software and hardware, often in managed print scenarios.

We are looking for a proactive, self-motivated and personable individual capable of liaising with a range of clients and customers. You will be primarily installing and supporting Multi-Function Devices, printers and managed print solutions in varied customer environments, including schools, SOHO and SMEs, tailoring the functionality of the products to best suit individual customers’ requirements as well as supporting our in-house systems.

You will also be involved in providing on-site and remote support, troubleshooting and training for the hardware and software. Working as part of a small team reporting to IT and liaising with the logistics and sales teams to deliver customer solutions in a prompt and efficient manner.

You will require:

An adaptive approach to problem solving

A working knowledge of PCs and printers

A working knowledge of modern routers, network switches and cabling

Experience of all current Microsoft Windows client and server operating systems, including Active Directory and Exchange

Experience of Microsoft Office and other common applications

A+ or similar level qualification

A full clean UK driving licence

Knowledge of Mac or Linux operating systems would be an advantage.

Knowledge of managed print solutions would be an advantage

There is a requirement for a clear Enhanced DBS Certificate as much of the work involved is within school environments

We are in the process of expanding our services to include systems support, so this may offer opportunities for advancement in the near future.