Privacy & Cookies Policy

Background

This policy (and any other documents referred to within it) sets out the basis upon which any personal data we collect from you, or that you provide to us, will be processed by us. We collect data about you when you use this website or our services, so that we can deliver the service to you, understand what interests people, and how we can improve We share some of this data with third parties who provide us with analytics and other services.

‍

Please read the following carefully to understand our views and practices regarding your personal data, how we will treat it, and the cookies that we use. By using our services as a payment platform when using third party technology, you are accepting and consenting to the practices described in this policy.

Our privacy and cookies policies are written in compliance with and subject to English Law only.

‍

PRIVACY POLICY

For the purpose of the Data Protection Act 1998 (the Act), the data controller is IMIN LTD.

‍

INFORMATION WE COLLECT FROM YOU

We will collect and process the following data about you:

Information you give us - this is information about you that you give us by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, subscribe to our service and when you report a problem with our site. The information you give us may include your name, address, email address and phone number, financial and credit card information.

Information we collect about you - with regard to each of your visits to our site we will automatically collect the following information:

>> technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and

>> information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.

Where possible, we do not link this back to your name or email address and we only store it in aggregated form.

‍

HOW LONG WE KEEP INFORMATION

How long we keep information we collect about you depends on the type of information, as described in further detail below. After such time, we will either delete or anonymise your information or, if this is not possible (for example, because the information has been stored in backup archives or is required to be kept by law), then we will securely store your information and isolate it from any further use until deletion is possible.

‍

Existing customer information: We also retain some of your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations and to continue to develop and improve our services. Where we retain information for service improvement and development, we take steps to eliminate information that directly identifies you, and we only use the information to uncover collective insights about the use of our services, not to specifically analyse personal characteristics about you.

‍

Marketing information: If you have elected to receive marketing emails from us, we retain information about your marketing preferences unless you specifically ask us to delete such information. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.

‍

‍COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy below.

‍

USES MADE OF THE INFORMATION

WE USE INFORMATION HELD ABOUT YOU IN THE FOLLOWING WAYS:

Information you give to us - we will use this information:

to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you request from us;

to provide you with information about other services we offer that are similar to those that you have already purchased or enquired about;

to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you, only where you have given us prior consent. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you.​ ​If you are a new customer, and where we permit selected third parties to use your data, by proceeding ​with a booking and ticking the relevant box on the forms we use to collect your data or contact us you are consenting to us (or selected third parties) contacting you by electronic means​. If you do not want us to use your data in this way, nor to pass your details onto third parties for marketing purposes, please do not tick the relevant box on the forms we use to collect your data.

to notify you about changes to our service; and

to ensure that content from our site is presented in the most effective manner for you and for your computer.

Information we collect about you - we will use this information:

to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

to improve our site to ensure that content is presented in the most effective manner for you and for your computer;

to allow you to participate in interactive features of our service, when you choose to do so;

as part of our efforts to keep our site safe and secure;

to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and

to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them

Information we receive from other sources - we will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

‍You can see a list of our authorised third party sub-processors here, who we use to process your data in order to provide you with our services. We have made sure the third parties who are not in the EU protect the data to the same extent as companies in the EU.

YOUR RIGHTS

Because we operate in the UK, you have rights over the data about that we collect. You can:

ask for a copy of data we have collected about you

ask us to update that data

ask us to delete it

ask us to stop using it

If you ask for a copy of data we have about you, we have to provide it to you free of charge. You can ask us to send it directly to a third party. We have to provide it in a commonly-used machine-readable format.

‍

You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by leaving unchecked certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us.

‍

Please tell us if you have concerns about how we collect, use or share data about you. You can also raise your concerns with the UK Information Commissioner’s Office.

‍

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

‍

DISCLOSURE OF YOUR INFORMATION

You agree that we have the right to share your personal information with:

Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

Selected third parties including:

>> business partners, suppliers and subcontractors for the performance of any contract we enter into with them or you, including any third party payment providers;

>> advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we will provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience; and

>> analytics and search engine providers that assist us in the improvement and optimisation of our site.

We will disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.

If we or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions of supply and other agreements or to protect the rights, property, or safety of IMIN LTD, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

‍

WHERE WE STORE YOUR PERSONAL DATA

All information you provide to us is stored on our secure servers. Any direct payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

‍

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

‍

COOKIES POLICY

Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

Strictly necessary cookies - these are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies - these allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies - these are used to recognise you when you return to our site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies - these cookies record your visit to our site, the pages you have visited, and the links you have followed. We will use this information to make our site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

‍

CHANGES TO THIS POLICY

Any changes we make to our privacy and cookies policy in the future will be posted on this page.

‍

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be sent to our trading address at IMIN LTD, 14-22, Elder Street, London, E1 6BT, or emailed to dpo@imin.co.