I had a broken spring and selected you from the phone book. The techs gave me several options to get my old system in good shape. I opted for a whole new system. Love it. Didn't know a garage door could operate that quietly. The techs were very efficient and explained everything.
The installation left some filings, etc on the garage door which I vacuumed up in no time. If the techs were provided with a vacuum cleaner it would have a better presentation. Minor point.

Roger Nadeau

A Response from: Bill

Hello Roger, thank you for your feedback! We are glad to hear you're enjoying the quieter functioning of your garage door and hope to work with you again in the future!

Your technician was knowledgeable, polite, & helpful. I was definitely pleased with your company's response which was same day & on time. I would not hesitate to recommend Scott or your company's professionalism.

Doris Martin

A Response from: Bill

Hello Doris, thank you for the review! We appreciate your recommendation and look forward to working with you again in the future!

My problem was not repaired, however, the service man did perform service I had not anticipated. The replacement of the door spring did seem to help with the ease of opening the door. However, the parts needed were not carried by the Precision Door service man so my initial problem has not been fixed. The service man did show me how to replace my door sensors if that is the problem and if I wanted to get the parts myself. I would have thought that since they did not have my parts to repair the door they could have purchased the parts and returned without service charge to actually correct the problem.

Rob Wiggens came by this am to fix my blown spring. He was able to be here about 40 minutes after my call and did an A+ job. Smart, personable and a fast worker. He left me a couple of estimates on replacement hardware as my current openers are pretty old and you'll get a preference from me when I get the project sorted out due to his performance. He's a credit to your company.

Steve Tilford

A Response from: Bill

Thank you for your review, Steve! We appreciate you taking the time out to share your experience with us—and we agree, Rob is truly an asset to our team! We hope to be of service to you again in the future.

Pleased with work performed. ROB was the serviceman and did an excellent job in giving me the options and prices as to what could be done and I chose the best for me at this time. I will call when I need more service and request Rob as he was very professional and proud to do what I wanted.

Harold Huff

A Response from: Bill

Thank you for your review Harold! We are pleased to hear about your experience with our service technician Rob, and hope you continue to choose Precision Garage Door Service!

I was very pleased with Scott Mayhew.He explained everything in detail what he was going to do.also an approximate time it was going to take him to do the job. He is a great installer. Would highly recommend your company. Office girl was very polite also.

Tony Wyborny

A Response from: Bill

Thank you for the great review Tony, we are very happy to hear that your experience was a positive one from start to finish! We look forward to working with you again in the future!

It was a pleasure to deal with a reputable company. The techs showed up quickly and were very professional. They could have easily uncharged me for a new railing, however, they suggested a cheaper repair that worked great. I will definitely use them in the future.

Art Schneider

A Response from: Bill

Hello Art, we're glad you had a positive memorable experience with us and we look forward to working with you again in the future!

We were thrilled with Rob's professional and prompt service. We called on a Saturday morning about a broken garage door and received an analysis and Repair on the same day within hours. Rob did a thorough inspection of the garage door and the motor and found that the spring was broken and was also the wrong size. He was able to install new Springs on both sides of the door that were the correct size and gave us a very fair price. We highly recommend this company!

Scott did an assessment of the 18 yr old door and parts. His advice was to renew cable drums + cables the door rollers, door seal and tension springs.
I am glad I took his advice, the door is quiet and works smoothly. Thanks

I want to comment on the tech you had come out to my house for the estimate I initially called for. Eric was great. He was very knowledgeable and really impressed me with everything he discussed with me about my garage door situation. I am shopping for information and for the way he treated me and presented himself you should be very happy you have someone like Eric working on your behalf. I am not ready to make a purchase, but you can be confident I will call your company when I am. (As long as Eric does my install.)

The technician was on time and gave me three different price options for fixing the garage door. I chose your service because you had a live person answering the phone 24 hours a day and you were able to schedule the appointment on the next business day.

Scott called prior to arriving to repair our garage door and opener. He arrived on time and thoroughly explained the options available to us.
He installed a fabulous system that is exactly like a new garage door. Our garage door has never worked more efficiently than it does now. So quiet and easy to use.
Thank you so much to Precision and to Scott for making it so much easier to use our garage. We will be telling everyone we know about what a fabulous job you have done!!!

I selected Precision because the advertising indicated that you have a large inventory. Scott Mayhew did an excellent job of assessing the damage which had been done to the garage door. I decided that I would rather have a new door and opener, and he carefully explained all the options. I agreed to purchase the new system. Scott fixed the existing door (which was cocked at an angle in the tracks) so that it was all the way down and can not be opened from the outside.

Scott was great! Excellent tech. Even though one door was in need of repair, he did a diagnostic on the other door to make sure it was in good operating condition and found issues. We knew that the door didn't sound right ever since we bought the house. He explained everything he needed to do and why he was going to change out specific parts. I would indeed recommend this company to family and friends.

Scott repaired our door in a quick and efficient time-frame. We could not get in/out from the door. Very pleased with the response time which was within hours from the breakdown and not 6 days as the door company gave us. Scott gave us important information regarding our door needs without pressure. Will definitely use your company for any/all garage door needs.

Very happy with the service by Precision and the work that as performed by Scott. I called and was given a 2 hour time frame for service technician to come and give me estimate and Scott was here within the hour. He diagnosed my problem and fixed it, so I do not have to open it manually. Thank you Scott for being efficient and fixing my problem in a timely manner.

Scott was very efficient. He was professional and knowledgeable. The installation was accomplished quickly with no problems. Scott explained every operation and programmed the Home link connection in my car. I am very pleased with the equipment and the installation and would recommend Precision to anyone.

Great service! Very thorough! I am totally pleased! The door wouldn't open or close and the motor just sat there and ran. They had someone here in an hour and a half; Fixed the problem in no time and replaced some ore parts. I would highly recommend them.

Scott came out this morning and made my day. Very professional as everyone I talked to on the phone. This is definitely a FIVE STAR company even to the truck he arrived in. The whole experience was a touch of class!