FAQ

Why should I purchase this plugin?

Whether you’re an agency doing compliance work for your client, or you need to bring your own website to compliance, the plugin dramatically reduces the time and effort needed to achieve digital accessibility compliance. Our clients are reporting a time savings at 10 to 1 or more over attempting to manually audit the website without the plugin.

Is the plugin only available for WordPress?

Right now the plugin is only for websites powered by WordPress. WordPress is the most-used platform in the history of the internet. The numbers change here and there, but about one-fifth of all websites today and two-thirds of CMS-powered websites are WordPress.

Does this plugin assist with level A, AA, or AAA compliance?

This plugin meets or exceeds level A compliance, as set forth by the WCAG 2.0 guidelines. In 2018 we plan to roll out an update to the plugin to support the higher level of compliance, AA. If you’re in need of the highest and most-complex level of compliance, AAA, please contact us.

Do you make updates or improvements to the plugin?

Absolutely! We’re constantly on the lookout for changes in ADA regulations which may require an update to the plugin. Additionally, we’re always looking for ways to improve the performance and features of the plugin.

Which version of WordPress does this work with?

The plugin works with any WordPress website version 4.0 and up.

Can I recommend a feature or improvement to the plugin?

Yes, please do! This plugin is meant to be an evolving, ever-improving tool to help you meet and maintain ADA compliance. If you’d like to make a recommendation, please fill out the inquiry form on our contact page. As we hear from our customers, we’ll be scheduling improvements and releasing plugin updates.

Do you guarantee ADA Compliance?

We have made every effort in good faith to build a plugin that will help you achieve and maintain ADA compliance for your WordPress website. We believe that if you regularly use the plugin (monthly scanning or more often if your site changes frequently), follow its instruction, and complete the provided compliance checklist, your website should meet the requirements that the federal government sets forth. At this time, there is no agency or organization that guarantees or certifies that a website is compliant. Remember, ADA digital accessibility is a complex topic with many technical requirements. For the first 20 years that websites have existed, an ADA-compliant website was very difficult to achieve, and perhaps even harder to maintain. The ADA Plugin for WordPress makes this process profoundly easier.

Are there refunds for the plugin?

Theoretically, someone could purchase and install the plugin, run a scan, dramatically improve their website, save tens of thousands of dollars over a manual website audit, and then ask for a refund all in the same day. We do not offer refunds for the purchase of this plugin. All sales are final.

Does it work with any theme?

The plugin will work with any properly coded theme. If you have a technical issue contact us. Your license includes unlimited technical support.

What is ADA Compliance?

That is a very technical question. ADA Compliance for websites, in short, is designed so people with physical impairment (for example, being blind) can still experience your website. The federal government has done a poor job of documenting the requirements…they’re buried seven levels deep within giant federal websites that haven’t been updated in a decade. Included in the ADA Plugin, in our opinion, is the definitive list of requirements, which we’ve found over years of researching the topic.

Who has to have an ADA-compliant website?

In our opinion, every website should be ADA compliant. To us, its about equity. It’s about giving every person, no matter their physical limitation, equal opportunity. That being said, any government (local, city, county, state, regional, federal) website has to be ADA compliant, and organizations that receive government funds also must have an ADA-compliant website. We’re predicting (and already beginning to see) a shift in 2018 and beyond that States will begin enforcing and requiring digital accessibility compliance just as they enforce physical accessibility compliance (wheelchair ramps, accessible bathrooms, etc…)

What does the plugin do?

The plugin dramatically reduces the amount of time needed to achieve and maintain ADA compliance for your website. There are key pieces of functionality within the plugin that address each federal ADA requirement. The plugin scans your website (and can be set to auto-scan on a schedule) using a multi-step process and identifies things that need to be resolved. There are some parts of ADA compliance that just cannot be scanned; they must be interpreted by a person. The plugin accounts for that as well. Included in the scan is a checklist to make sure that you haven’t forgotten about anything.

Does the plugin scan for page titles, descriptions, or duplicate meta data?

Yes it does. The plugin scans all pages/posts/post-type entries for missing titles and descriptions as well as duplicate data, offering quick access to resolve these issues.