Users found repeatedly breaching these guidelines will be blocked from the Ergon Energy Twitter account.

If you follow us on Twitter we may decide to follow you back. Being followed by us does not imply endorsement of any kind. You may block us if we are following you and you would rather we didn't, please feel free to block us. Refer to Twitter Support for more information on blocking.

We may occasionally use some automation tools (which generate tweets from Facebook and RSS feeds) to ensure the information posted is timely and consistent.

Disclaimer

Although Ergon Energy takes care in producing the content for social media sites, it does not guarantee that the information is accurate, complete, or current, or that the data is free from defects or malicious code such as viruses.

Ergon Energy does not accept any responsibility to you if you incur any loss or damage (however it was caused) in connection with the use of social media sites or any website it links to.

Ergon Energy may not have any control over content contained on other websites, including sites linked to from social media sites.

Just because the Ergon Energy links to another site or follows other accounts does not mean that Ergon Energy endorses or approves of that site, the account, its operators, or any particular content on that site.

Privacy collection notice

Your profile name, name, location, comments, replies and messages from social media sites are collected by Ergon Energy for the purposes of addressing your enquiry, maintaining a record of correspondence and statistics. No other personal information is collected by Ergon Energy from the social media sites.

Depending on your social media privacy settings, by participating on Ergon Energy's social media sites, you may be making your information accessible to people or organisations that access these social media sites in Australia and overseas.

Your information will not be given to any other person or agency unless you have given us permission or we are required or authorised by law (including where there is a serious threat to an individual’s life, health safety or a public health or safety).

Please also refer to the appropriate social media sites privacy policy for how your information is stored, shared and protected. We recommend you regularly review and select the appropriate privacy settings.

You may apply to obtain access to your personal information or make a privacy complaint by contacting the Ergon Energy Privacy Officer on 13 10 46 or privacy@ergon.com.au during business hours. You can find Ergon Energy’s Privacy Policy & Statement at ergon.com.au.