Terms and Conditions - Online Upgrade

Online upgrade is applicable for ticketed bookings on select Jet Airways flights bearing the airline code 9W. This facility is on a first come first serve basis.

Free baggage allowance

For JetPrivilege members: Free baggage allowance on upgraded ticket will be as per the original class / cabin and not as per the upgraded class / cabin. However, JetPrivilege members will be entitled to free baggage allowance based on their JetPrivilege membership tier benefit and the fare selected.

For other guests: Free baggage allowance on the upgraded ticket will be as per the original class / cabin and not as per the upgraded class / cabin.

Lounge access

For JetPrivilege members: JetPrivilege members will be entitled to lounge access based on their JetPrivilege membership tier and fare selected and not as per the upgraded class / cabin.

For other guests: No lounge access will be permitted as part of this upgrade.

JetPrivilege benefits

JetPrivilege members will earn JPMiles as per the original revenue class of booking and not as per the upgraded class / cabin flown. JetPrivilege members will continue to enjoy the benefits applicable to the respective JetPrivilege tier and fare and the fare selected, when traveling on upgraded tickets.

Cancellation and refund

Cancellation can be done only through Airports and City Office. Upgrade fee is non-refundable.

Meals

Special meal requests will be catered to online upgrades availed more than 12 hours prior to departure. For online upgrades availed within 12 hours of departure, special meal requests will not be available.