IT reimagined: Put users first

Today’s workforce is empowered with the kind of technical awareness our predecessors didn’t have. Outside the office, we’re exposed to new technologies and consumer-oriented applications every week. We’ve come to expect a better user experience inside the office, too. Users want more agility and mobility, but corporate IT projects have rarely been designed with the user’s needs in mind.

The IT organization must transform from a command-and-control model to something more consultative. Something called user-centric IT.

User-centric IT recognizes that IT organizations will only survive by empowering people to work smarter and by adapting to the ways their users want to work. Greater productivity requires a user’s experience with IT systems to be as frictionless as possible. So, it makes sense that the design of IT services and solutions starts with the people who’ll be using those services every day.

We’re excited to be working with Box, GoodData, Jive, Marketo, Okta, Skyhigh Networks, and other technology leaders and industry visionaries to redefine what IT means today.

As an IT leader of today’s workforce, your role is about enabling better decision-making and greater productivity. You are the steward of the technological change in your organization.

Positive and lasting change starts with people, not products or processes.