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Business and communication strategist that delivers Virtual CMO and media training services. On-air host for Breakthrough Radio #BBSradio every Monday 12pm ET. Leadership Keynote Speaker helping your team master the "Inner & Out of Game of Business."

Prosperitygal is a moderator of:

You will love learning how Blinds.com uses gamification with their internal teams. They are rolling out a new "thing" right now when I get permission from the person who created it, I will put you in touch so you can interview him. We are personal friends and he is brilliant in this area.

For years I have told clients, no your CEO does not need to tweet ALL the time. If they do take time to engage in a meaningful way occasionally, it does give their reputation and their brand a more human appeal.

Dino, what is it with people thinking something has to be done to such extremes it is our of balance?

If the company is small and the CEO is interacting with customers face-to-face, social media gives them a simple easy way to interact in-between those meetings. Is it necessary? Of course not.

Maybe less kool-aid drinking and more critical thinking skills being used would benefit everyone, you and me included Dino.

It has taken me a minute to find ways to articulate what you have said here. Which is why I challenge "best practices" that also seem to be used by many. Customers have grown too smart for "playing me too."

There is a potential client I am addressing this with right now. Teaching them to appreciate how very few have the ability to "think from the customer's perspective." (and how powerful that becomes to have them on their team)

People hear what they want to hear. If this amazes you, your ears will bleed when I tell you prospects and clients still ask us to make thing go "viral." Then we have fun finding a digestible way to educate them.

What is more concerning, many times they would rather believe the lies and hear the truth.

While I made a conscious choice to not stay in EA I do not take away from those who have taken the time to build relationships there. Just like I do not want folks to take a similar limiting perspective with Twitter.

What worked for us 5 years ago to build influence and an audience online has changed significantly. I understand why people coming into this space now asking the tough question, "How do you contribute in a significant way and still have time to work with clients."

I wonder if we are asking businesses an unrealistic stretch of thinking. I do not get all the intricacies of accounting, but I know and respect their knowledge and expertise in that space . Why do we feel the need to insist that business understands the importance of all the details in the social space?

How about we just find out their challenges and uncover if there is a need for them to tell their story in the digital space and how that influence moves the needle for them where they say is important to their business.

Then we handle building that influence for them, while they focus on their core skills in their business and everyone wins.

The biggest issue I have seen with business in 2013 is their incessant need for instant community. They will shake their heads in agreement when you explain it takes time and work to create community, then proceed to ask "what is taking so long" in their next breath.

@samfiorella@prosperitygal Yes getting businesses to look beyond flat metrics has been on our plate for a while and look how many still cling to the old, outdated use of it. Ego's activated to the max.

Merlin how do we address human behavior and their lizard brain all in one? Sam, it continues to amaze me that businesses do not want to address their inefficiencies or dissatisfied customers. They say they do in public, but you can tell from their actions they are not genuine.

Local case in point. We received some VERY bad service from a restaurant here ( where I had been bringing a LOT of business over a couple of weeks). One of my friends said "enough" when they were so rude to us and wrote them a yelp review. Then a few days later I wrote one on my experience. Did the owner change their behavior? Nope, they instead looked me up and called my cell and google voice number over and over asking me to remove my review. Instead of correcting the issue, they stalked me.

Then you hear about companies giving fake reviews like this and other news stories and I am then asking myself, why do I even check reviews to decide where I want to go? That just pushes us to not try new places unless our friends have been their first. Looks like that social connection just got more important!

@Danny Brown@prosperitygal Yes it is an extreme example for a reason. The same reason Facebook said they will not have a dislike button. Once a dislike button is hit, it starts to hardwire the action to the brain and negative actions come faster.

Just like it only takes a small group to start a bully session on social media. Actions have repercussions. We make it easier for people to start hitting dislike... it starts a domino effect. Human behavior and their primitive brain is what responds first. Critical thinking requires people to step into another form of the brain process. Frankly you and I have seen enough of people who do not tap into that next phase enough.

Again, the same reason Facebook has stated they will not us a dislike button.

@Danny Brown@prosperitygal Oh Danny surely you did not miss my point. It is not about only serving a positive view of things. It is about recognizing how our brains work and finding a solution that delivers value.

We have disagreed and agreed on many things, this one I disagree with because of my learning on our brains and it's natural proclivity.

Rule by mob happens over and over when we give the crowd the permission to use negative tools. Our brains switch into primitive zone and it is not pretty. This video is a perfect example of what I am trying to share with you Danny. I have not given anything that resembles "haters gonna hate" in my response, so that was a tad confusing for me.

I would like to hear you thoughts after seeing this video, then discussing how negative actions can accelerate in group settings, which is what facebook is ;) and why I think having a negative button can start that roll down the hill.

Do I dare ask if you read the reason why they ( Facebook) decided to NOT use a dislike or I don't care button?

While I get it we all care about different things, our brains naturally lean to the negative as a survival instinct. It does not need reinforcing by clicking on a button via FB to hard wire that thinking anymore.

I did enjoy the screenshot of the desktop though, snort. Glad I do not work with you Danny, we'd have killed each other by now with your antics.

How true. Having been blessed to have a few strategic partners that serve as an unofficial great mastermind group. Writing a post this morning about how whether you are an entrepreneur or intraprepneur, you need to find ways to nourish who you are in the process.

As for Paula, while I do not agree with her comments, I do agree with Sam and Ken. We have to STOP with all the - you live or die by the public reaction. You do not wipe out someones career because you do not agree with their personal stance or beliefs. You make a choice of it you support them, but not destroy them. When you take that stance you become a perpetrator yourself.

I'd like to see everyone get off the judgement box more and instead do some internal work. If you see something, it is because it resonates within you somewhere. If you see wrong - ask, where have I done that or something similar - then do your own forgiveness work. If we all forgave ourselves, then the everyday actions of humans on this planet would shift so rapidly we'd be a better world.

Now like Michael Port says, any misspellings ( or grammar mistakes in my book) are my gift to you.

It is all solved when conferences actually HIRE speakers who are professionals. What you described is what they do for a living. Create educational content that is customized to the audience.

It takes an easy 40+hrs for a professional speaker to create a customized presentation. No they do not deliver it off the cuff either. ( when I hear people say that, they confirm to me they are not professional speakers.) Professionals respect their audiences more than that and speaking is an art that requires skill as well as talent.

Instead these conferences have a popularity contest, hence the lack of preparation and substandard content by most conference presenters.

It is an insult to those of us who are professional speakers to have them use our role as a title that is not earned.

Thanks for pointing out what we have said behind he doors for a long time.

Having turned back on our livefrye, the previous comments will not show here. We apologize and do thank @lovelylu and @Bradparler for their participation and being winners of copy of Smart Leaders, Smarter Teams.

hahah let me try this again @IAmEpicOne won copy Ne the Best At What Matters Most via @Joecalloway on #BBSradio yesterday. William shared #BBSradio via FB. Where will our next two winners share this segment and win?

@Danny Brown@DavidTraub@elizonthego) Well Danny Dabney did not start Social Media Manners or SMManners, I did. Before she showed her true colors I asked her to help be a part of the group and write a book. She went behind my back and trademarked it, bought url then used her bullying tactics to take over.

@Danny Brown@Marjorieclayman did;), but we were in secondary attack, not the primary one. If anyone talked to either party, were sought out and jumped. We did discuss civility, it was met by deaf ears.

@OneJillian Jillian you ask a great question that I had to ponder deeply after experiencing a gut wrenching attack in the online world.

On one hand we are told do not engage the troll. In my situation the troll was stealing my community. I had unknowingly let the wolf into my community and even more ( after the fact when you can see much clearer) partnered with them thinking two would be more powerful, as well as effective than one. I was so naive and ignored many red flags. Thinking it was my fear side trying to stop me from being open and collaborative.

We all have opposing energies on the stick of life that are there for us to learn from. I learned and learned deeply.

For those who wonder, I am happy to be a light of what beauty can come out of what appears on the surface as ugly is - well a LOT!

I took responsibility for where in me, had I ever behaved like that "wolf"? I processed those experiences and am still clearing them out as the surface into my awareness.

Because of being able to turn ugly into beauty:

Today I am very clear about who I am online and what is important to me.

Today I am listening deeply to my inner knowingness and when she evokes responses in me that I know now are warnings, I do not doubt them, try to reason with them, they are feelings for a reason and they are there to serve as my guidance.

Today I ask myself the tough questions - where do I do what i see in others? ( then I do a process to allow me to release any charge or right and wrong to the situation-really powerful once you learn it)

Today I know my brand is to be a wave that washes over rocks and makes a splash. Those darn rocks we fuss about allow me to splash bigger for clients ( and get paid really good now ;)

Yes, it takes a lot and yes it is worth it. Was it easy? HELL NO! It shock my basics beliefs in humankind.

When we can come out on the other side and see the love of the situation, see how it empowers us, to step into more of who we are, then we win ( as ego sounding as that is ).

It all is really one big process - life. We can take it on in small chunks or big chunks. Boy that was one big ass chunk. ;)

"Trolls will prey on those who are willing to debate because it's their opportunity to somehow twist the language and provoke further attacks."

Now is time to engage in more enlightened conversations that generate solutions, instead of being stuck in attack mode. That is a sign of immaturity when you are only in an attack stance , unable to see any other side or admit when you are part of problem.

Too many times I am seeing people use the term "Bullying", when they want to get their way and then the act in the very same offending maner they claim was given to them.

I believe that is a form of deflection.

We are starting to see more of it when people do not accept responsibility for their role and want to turn the tables and claim to be the victim.

Now what needs to be addressed are social media sites that are not using a consistent definition or rule for removing posts.

It smacks of hypocrisy when the party acting in a bullying manner, never has their posts removed.

It also gets old when time after time, the same offending party sends out their pack dogs to tear people apart that do not agree with them.

This will not change until people are coming from a self actualized position. Those people are able to observe, identify and be solution oriented.

"Self-actualized individuals are concerned with solving problems outside of themselves, including helping others and finding solutions to problems in the external world. These people are often motivated by a sense of personal responsibility and ethics."

My question Amy is "when will people start showing up in a unite front that we do not tolerate bullies, even when they hold up a victim banner wearing sheep's clothing?"

@Dr. Chase Hayden Chase funny you should pop up, I was just thinking about you. I am in Dr. Demartini's Breakthrough Experience this weekend and wish I saw more of my friends and colleagues in here being the change in their worlds.

Some of my learnings are being reduced to the core essence and now I am able to apply them across the board in my life better.

Very eye opening. You live a nice journey of bringing people into alignment with their health. We alue your work sir!