Learning Paths

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Learning Paths is a down-to-earth practical resource that is filled with illustrative examples, methods, techniques, strategies, processes, and tools for making company-wide, real-time training possible. Created to be flexible, the Learning Path approach can be customized to fit your organization no matter what its type or size. Learning Paths is divided into three sections: The Learning Path Methodology: Walks the reader through the major steps and strategies needed for building Learning Paths. Doing the Right Training: Offers a wide-range of strategies, methods and techniques that can be targeted to the training within a Learning Path and tied to an organizationas particular business needs. Do the Training Right: Shows how to ensure the training within a Learning Path is delivered in the most cost-effective manner and introduces methods for structuring training so that it transfers to the job easily and effectively.... role oflearning function leader in, 171 Customer Satisfaction report, 122fig
Customer Service Learning Path, 1 18fig ... templates, 994100 Directed self-study
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Title

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Learning Paths

Author

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Jim Williams, Steve Rosenbaum

Publisher

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John Wiley & Sons - 2004-09-07

ISBN-13

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