Post test cases when asking for help - Please read

Post test cases when asking for help - Please read

Recently there have been a lot of posts asking for help but which have been very thin on details, leading to long response times to get the issue resolved and taking my time away from actually improving and developing DataTables.

As such if you are having an issue with DataTables and you'd like to benefit from support, you MUST link to a test case showing the issue. Without a test case I will not offer a reply.

If you can't host your own test case, use the DataTables live site ( http://live.datatables.net ) or JS Fiddle ( http://jsfiddle.net ) to create a working test case to show the issue you are working on.

There are exceptions to the rule of course:

1. Paid priority support ( http://datatables.net/support - although do keep in mind a test case will allow a quicker resolution)

2. Questions about the capabilities of DataTables / feature requests etc, which do not actually require a working example.

Keep in mind that this requirement is to keep development of DataTables possible, and to ensure that questions can be answered as quickly and as correctly as possible. Also be aware that it is not possible for me to reply to every single question. With 40+ posts on the forum a day, not all free support questions can be answered. However, following this rule makes it far more likely that I, and all the others doing great work answering questions, will be able to offer useful assistance.