If a fellow Community member is not following the forum rules, please report the post by clicking the Report button (the red yield sign on the left) located on every post. This will notify the moderators directly.
If you have any questions about these new rules, please contact support@wolflair.com.

I had to change my product key for windows and now I can't use my Hero Lab for three days???

I find this unacceptable and don't care if you're terrified about piracy. Automate the process so it is instant or find another solution. Locking me out for three days is anti-consumer, inconvenient and more trouble than it's worth.

I had to change my product key for windows and now I can't use my Hero Lab for three days???

I find this unacceptable and don't care if you're terrified about piracy. Automate the process so it is instant or find another solution. Locking me out for three days is anti-consumer, inconvenient and more trouble than it's worth.

Or, you know, if you're not currently using your second product key (which is free), you can try reactivating with that one.

I had to change my product key for windows and now I can't use my Hero Lab for three days???

I find this unacceptable and don't care if you're terrified about piracy. Automate the process so it is instant or find another solution. Locking me out for three days is anti-consumer, inconvenient and more trouble than it's worth.

More curious is the fact that you get a free reassignment per code and this sounds like he has used that free reassignment already. If you had read the policy you would have known that and would have prepared for this issue. Sorry about your feels on the matter, but I have seen way worse DRM and dealt with way worse.

Forum link for my content work: Pathfinder Thread
Forum link for SU 5e content work:5e Steven Universe Thread
This link is for my group, but feel free to play it with:DMM 5e | "https://www.dropbox.com/s/vsd9w1eodlnwjq0/updatesDMM.xml?dl=1" Copy this link to your update manager to get updates when available.
This adds the Pisky subrace to elves from Berserk! and additional subraces for the Gem Race.
Please post in provided threads above.

To be fair to the original poster, it really does suck when a computer update suddenly makes HL unavailable. This happened to me when upgraded Windows 10 to the Pro version. No other software installed on my system gave me any issues, so I had no expectation that HL would have an issue and didn't discover until the day before I was going to use it in a game.

This is actually one advantage HLO will have over HLC. Even if my laptop blows up, I can still access my content so long as I have access to another internet capable device.

Again, I understand that RW has to protect itself against piracy and I agree that there are many advantages to their current DRM approach. I just felt folks were being a bit dismissive to the OP's frustration. I think it is reasonable and understandable.

Is there any way to find your license number? I donít have my laptop with me and my iPad that I had HL on decided to die, and I installed it on my new iPad, but I donít know my license number and I couldnít find anywhere on their site that would help me find it.