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Can you globally change a response after a survey is live?

Asked by
SAEFSC
on September 15, 2015 at 01:30 PM

We had a selection: Educational Programs and after submissions have been collected, I'm being asked to modify it so Educational Programs (TGE, FHSI, Jed Foundation). The report is showing 2 fields when I modified one. Can it be done so that everyone who selected Educational Programs be converted to Educational Programs (TGE, FHSI, Jed Foundation)?

Can you please clarify that what you wanted to do instead is to change the submission data for ALLsubmissions in your jotform http://www.jotformpro.com/form/52534503957964 to have the answer "Educational Programs (TGE, FHSI, Jed Foundation)"?

We wil find a workaround once we understand the requirement.

We will wait for your response.

Answered by
SAEFSC
on September 15, 2015 at 04:11 PM

The later is correct. We submitted the form last night and received over 500 responses. It was then asked that I change two of the answers to questions (the form has the same answers) from Educational Programs to Eduational Programs (Example, Example, Example, etc.)

Educational Programs = Educational Programs (Example, Example, Example) but the reporting feature shows both with numbers to each and editing the individual forms, because the answer is changed, the answer is deselected.

I was hoping we could get the existing responses updated from the old naming convention to the new so the report would show both submissions for the essentially same response (that was updated)

You have must have change the options afterwards because latest submissions shows an updated answers already

Unfortunately, there is no batch option or global action that will allow you to change all the submission data in 1-2 steps only..

You will have to manually select the specific submission data and then edit the answer and then Submit again to apply the changes.

Please let us know how we can be of further assistance.

Answered by
SAEFSC
on September 15, 2015 at 06:04 PM

Is there anyway you can on the back end? If we need to pay for the clean up, we're happy to.

JotForm Support

Answered by
jonathan
on September 15, 2015 at 07:23 PM

There must be a way on the back end.. but as far as I know, our developers are always busy and quite loaded already with assignments to them that have higher priority. So even if we request this to them, its something they will not be able to attend to easily or sonner.

Upon reviewing again your inquiry, I see that I missed to inquire to you about the Report you were using. Can you share more details about this Report?

From what I understand, the maiin objective is to have the output change on how it gets reported.

Perhaps you can just edit the output in the report itself?

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Another option I think that will work is using the Export/Import process.