Property Support Officer

Do you have a passion for Customer Service Have you been the first point of contact for enquiries, and responded either in person / phone or by email As a core member of our South London Public Sector client's property team your aim will be to log and escalate housing support calls. You will carry out fault detection and problem diagnosis as well as maintain procedures and technical documentation. To do well in this role you must have: Good interpersonal skills and the ability to relate well to people at different levels Ability to work quickly and accurately and to deadlines Ability to remain polite and calm under pressure Ability to identify, analyse and solve problems in a logical and effective way Ability to quickly absorb information and understand new solutions Must have an enthusiastic and self-motivated approach Knowledge of Public Sector housing and experience of logging / scheduling responsive repairs would be an advantage. This is an immediate vacancy so please apply now if you have the skills and experience detailed above. Zoon Link is operating as an Employment Business for this opportunity.