Do I have to call customer service to get 5 gig of the data giveaway added to my account?

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Last time I ran out of data I called customer service and they gave me 5 gig of data free and said I had 25 gig left that I could add 5 gigs at a time when needed. Do I need to call again to get 5 gig added? I sent an email to exedelistens@viasat.com with all my account information 4 days ago and haven't heard back yet. I just hate calling on the phone. Thanks Ray

Hello Ray, you can either send the email to me or Kimberly. Just make sure that the email is not being auto-corrected that could be a factor as to why we have not received it. Again the email is exedelistens@viasat.com.