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WHAT IS FRIENDS OF KIEHL'S (FOK)?

Friends of Kiehl's (FOK) is a loyalty program and, as a member of FOK, you will enjoy exclusive perks, early access to seasonal new launches, limited offers and so much more*! To join, simply spend SGD$120 nett or more in a single receipt at any Kiehl's store.

*Please note that you will have to share your personal details with Kiehl's in order for us to keep track of your points and reward.

HOW DOES FRIENDS OF KIEHL'S (FOK) WORK?

Member year starts the day you enroll in FOK and lasts for 365 days.

Once you've enrolled in FOK, start accumulating points by making purchases in Kiehl's Retail Stores.

Membership is registered with a NRIC/FIN/Passport number. You will become eligible for a SGD$50 Kiehl's voucher on your next purchase when you accumulate SGD$500 nett spend & above during your member year**. The SGD$50 Kiehl's voucher will be valid for 1 month from the redemption date.

CAN I TRACK MY KIEHL'S REWARDS ACCOUNT ONLINE?

HOW DO I UPDATE MY KIEHL'S REWARDS ACCOUNT INFORMATION?

Log in to My Account at www.kiehls.com.sg/rewards and update your information at any time. In store, please let a Kiehl's Customer Representative know that you have a change to make to your account information and they can take care of it for you.

HOW DO I MAKE EXCHANGES & REFUNDS?

Refunds and exchanges must be made at the initial store of purchase within 30 days of purchase with proof of receipt.