If FiOs Man Doesn't Show Up, Make Sure You're Not Without Phone Service

By consumerist.comOctober 16, 2007

Apropos of, “Verizon Harasses You For 3 Months To Switch To FiOS, Then Never Shows Up To Install It,” if you sign up for FiOS and they don’t show or they have to reschedule, don’t forget to call your current phone provider and get them to change the disconnect date. Otherwise you can find yourself without phone service because they’re still going to use the same disconnect date they have written down.

A Verizon FiOs tech support rep and Consumerist reader wanted us to pass this on because they field “100 calls a day” about it because the sales department seems to never bothers to tell this to customers. The same advice would apply to anyone else switching over from regular copper to any of those “triple-play” packages various cable companies offer.