Guests of the market stands in the southern part (towards Bayerstraße) may also use the barrier-free WC (accessible from the front, the right and the left) in the basement, access via elevator between the market stands.

Travel-centre in the main hall: Mon-Sun 7.00 a m. - 10.00 p.m. Tactile detectible strips of ribbed slabs lead to the dispenser of numbers and to the counter for blind or sight impaired. The dispenser contains push-buttons for blind or sight impaired and for wheelchair users or hearing impaired travellers. The number will be announced and appears on a screen. The counter for hearing impaired has an induction loop. The counter for wheelchair users is height- adjustable.

Wheelchairs to lend by the railway mission next to track 11.

Information

On all track platforms and all U-Bahn platforms there are tactile detectible strips of ribbed slabs, on the S-Bahn platforms: only from the elevator to the tracks.

Basement level to the department of social affaires at Orleansplatz (Mo-Fr 8:00 a.m.-8:00 p.m.)

WC

Barrier free WC on the basement level, 6:00 a.m.-11:00 p.m. and at Burger King on the ground floor (Mon-Thu 7.00 a.m.-12.00 p.m., Fri 7.00 a.m.-7.00 a.m., Sat 8.00 a.m.-7.00 a.m., Sun 9.00 a.m.-12.00 p.m.), both with Eurolock, for free and accessible from the front, right and left

Service

DB-Information-counter (Mon-Fri 7.00 a.m.-8.00 p.m., Sat, Sun 8.00 a.m.-6.00 p.m.) with induction loop. Tactile detectible strips of ribbed slabs on the basement level to the elevators to the S-Bahn and on the S- and U-Bahn platforms

From the South (Kaflerstraße): ground level access to the station's building, then elevator. If this elevator is out of order, please use the ramp on both sides of the station's building. From the North (August-Exter-Straße): ramp with an incline of 5 %. Elevators only to the tracks 3 - 10 (S-Bahn) and to the Tram 19. Assistance for long distance traffic and S20 are to be ordered in advance at the mobility center!

WC

Barrier-free WC (with euro lock, WC accessible from the front, on the right 82 cm, on the left 85 cm) near the exit "August-Exter-Straße"

Service

Tactile detectible strips of ribbed slabs in the station's building just as well as to the tram and bus stations