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The average British broadband user gets less than half the speed they pay for, according to a European study.

The report from the European Commission shows that telecoms companies in Slovakia, Poland and Scandinavia are twice as reliable in delivering the service they advertise. Average download speeds in Britain were only 45 per cent of the advertised speed, well below the European average of 71 per cent. Only French broadband users were worse off.

American broadband users enjoy average speeds equivalent to 96 per cent of what they signed up for, although connections are much slower than those offered in