Benefits from BPM

Benefits strenghtened by low cost of solutions
BPM helps to dramatically improve productivity, efficiency and customer satisfaction. But in addition it provides an excellent Return On Investment (ROI) by significantly reducing the cost and time in which these solutions are delivered.
In this section we are presenting extensive benefits that your business can gain from using BPM.
Depending on your goals and requirements you can use BPM to achieve different types of...

BPM Project Example

BPM project in practice
To show how BPM platform works, we will demonstrate the implementation of a sample BPM project. This way you will quickly be able to grasp the concept and develop basic understanding of BPM.
Please note that the chosen example has been simplified, though it follows a typical BPM development life-cycle.
Analyse and model existing process (As-Is map)
The project starts with the identification of a business problem and the analysis of...

Order To Cash (O2C)

Never ‘forget’ to bill your customer again
Re-gain control of your projects with this Professional Services Automation solution which by utilising an Order-to-Cash (O2C) financial management strategy will increase profitability of your services organisation.
Overview
This Company is an IT services provider that delivers projects of diverse scale. They provide ongoing IT infrastructure maintenance and support services, build business applications and websites,...

e-Commissioning

e-Commissioning of creative proposals
RTÉ Television has implemented a web based system to support its commissioning activities from initial call for programme ideas through to evaluation of programme proposals..
RTÉ Television is responsible for sourcing and commissioning programming for television broadcast from the independent productions sector. RTÉ has always commissioned some independently made programmes, but began to commission independent...

BPM migration to v9

OpenText MBPM migration to v9
Although your e-Work / Metastorm BPM processes might be running happily, you may decide to upgrade them to the latest version of the platform: OpenText MBPM v9. You may want to do it for a range of reasons:
Underlying technological infastructure (Windows Server, database server) is out of support.
e-Work / Metastorm BPM platform is out of support.
You want to take advantage of many of new features available in platform’s new...

From 10 days to 6 minutes with e-Commissioning

Television broadcasters are responsible for sourcing and commissioning programming from independent producers. Around 20,000 ideas are submitted to them each year. How to receive, evaluate and select the best ideas efficiently, transparently and at minimum cost to the business? An e-Commissioning system built with OpenText (former Metastorm) Business Process Management solved the problem for two major TV broadcasters: BBC and RTÉ .

“The introduction of e-Commissioning into the business has to date proved a huge success. The impact of moving away from the paper based programme submissions from independent producers and the assessment of these proposals by the RTÉ commissioning teams has been enormous” says Michael Hyland, Business and Finance Manager at RTÉ Independent Productions. Read more how RTÉ benefited from Business Process Management…

Thousands of pounds saved by a legal firm

which cut new customer intake time by 80%. The Firm decided to make more efficient one of the most cumbersome activities within the legal industry: a new client matter intake. With the Metastorm BPM solution they reduced the time to produce the client matter number by 80% and achieved much, much more …

£1mln per year added to the bottom line

when a large company reduced the time spent by employees on submitting and processing annual leave requests by 50%. This is one of those administrative processes that involves all the employees in every organisation. It means thousands and thousands of unproductive activities costing employees time and the company millions of pounds. One large organisation decided to do something about it …

Never forget to bill your client again

Controlling projects is one of the biggest challenges facing modern service companies. Using the Order To Cash system, built with OpenText BPM Suite (former Metastorm BPM) platform and covering complete lifecycle of projects, this company not only regained full control of their operations but also ensured that every piece of equipmment they delivered and every minute of time they spent on clients was billed for. To find out how this comprehensive system can increase your profitability read here…