p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 11.0px Helvetica} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 11.0px Helvetica; color: #0563c1} span.s1 {font-kerning: none} span.s2 {text-decoration: underline ; font-kerning: none}The itSMF Utilities Community of Interest (COI) will be hosting an open forum at 1:00 PM EST on the 3rd Thursday of each month. IT Service Management can be hard, and the utility industry presents some unique challenges for how we deliver IT Services to our customers. Please join us for an informal forum for you to pose questions and discuss possible solutions for these challenges you're struggling with. The forum will be facilitated by the COI manager, Cyrus Howells. Below is information for the dial in and web options to join the forum: