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Updated:April 17, 2020

Document ID:FN70540

Notice

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Defect Information

Problem Description

On 2020-12-31, Adobe Systems will officially no longer distribute and update Adobe Flash. This announcement affects customers who use Cisco's Field Network Director (FND) Release 4.1 and earlier. Refer to the Affected Release Number and Comments in the Products Affected section for specific product information.

Background

Adobe Systems announced that it will no longer officially distribute or update Adobe Flash after 2020-12-31. Mozilla has already discontinued support for Adobe Flash while Internet Explorer and Chrome will stop Adobe Flash on 2020-12-31.

This announcement affects limited releases of Cisco's FND. See the Affected Release Numbers and Comments in the Products Affected section.

Cisco FND Release 4.2 and later do NOT use Adobe flash and are NOT impacted by this field notice.

Problem Symptom

Cisco's FND releases, as listed in the Affected Release Numbers and Comments in the Products Affected section, that require Adobe Flash for displays such as charts and device statistics will NOT be visible after the Flash EOL date.

Workaround/Solution

There is no workaround.

Since Cisco FND Release 4.2 and 4.3 are End-of-Sale (EoS), customers are advised to upgrade to Cisco FND Release 4.4 or later.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods: