Housing Solutions reserve the right to recharge customers for any works caused as a result of neglect, wilful damage or misuse (including accidental damage) by a customer, their family or their visitors. We will also recharge customers for works listed as customer responsibility above and/or any works highlighted between tenancies to correct any neglect, wilful damage, misuse (including accidental damage), and unauthorised alterations to the property during the last tenancy and for the removal of items left in the property. A list of standard charges can be found below: