Serving Owners

Our commitment to you is to be accessible, reachable, responsive, and helpful.

It’s the #1 complaint in this industry:

“I can never reach the management company.”“I never hear back!” “I never get a report.”

It’s our mission to break that trend. As a medium-sized company, we can address owner concerns quickly and efficiently so you can stop worrying about your HOA and get back to your life.

We accomplish this by ensuring you reach a real person when you contact us. There is no offsite call center or automated email system. Capable Property Coordinators address owner and board issues when the manager is in the field. This means no more waiting for a response while a manager walks properties or waiting on overworked managers to reply.

Your accounting department is similarly staffed, with dedicated desks for A/P and A/R, on call for owners and boards.

Owner Services include:

Community websites, which provide:

24/7 access to community info

Free online bill-pay by E-check

Recurring HOA payments

Credit card payment

Access to ledgers in real-time

Submit work orders

Access community documents

Community calendars

Violations and architecture requests

Timely customer service during business hours

24/7 emergency service

Monthly financial statements and/or e-statements

Full-service accounts receivable

Convenant compliance

Facilitation of property transfers

Online architecture review process

We can address owner concerns quickly and efficiently so you can stop worrying about your HOA and get back to your life.