T-Mobile Restructuring Effort Will Lead to Job Losses

I have been working with Center Partners for 3 and a half years now. They take calls for one of T-Mobiles sales department is Hayden Idaho. There was a time just over a year ago when sales were good. Payouts were good. When T-mobile announced that they were to be bought out by AT&T things went down hill. T-Mobile started reducing the calls we got. Then they opened their own sales department and starting routing calls that were for sure sales to them. All this has been in a effort to save money. Value plans were also another way to get people into a contract without T-Mobile having to spend the money on the phones. This "restructuring" has been going on for a long time now. All the steps taken in the last year have been to save money, and hav...(continues)

Now, I have no love for Humm, as the company didn't start falling apart until he took over. And I'm pretty sure that isn't just a coincidence. Everything was ok with Dotson in charge, but I'm pretty sure Humm was given the job for the sole purpose of preparing T-Mobile to be sold off by any means necessary.

But, this article is very misleading. Frontline employees, engineering techs, and the people in the remaining call centers aren't being affected. The cuts are only coming in upper management, and to be honest, T-Mobile has entirely too many middle and upper managers that as far as I can tell don't really do a whole lot.