About the Seller

Seller Description

Since 1999, Big VALUE Inc has been a "student" of the ecommerce marketplace for close to a decade, perfecting the art of customer satisfaction and support. Big VALUE Inc offers buyers a wide variety of products across virtually every category in consumer electronics.

At Big VALUE Inc, we have one department: Customer Satisfaction Department! Big VALUE Inc wants to certify all customers are pleased to the best of our ability. If you have any issues, problems or inquiries please contact us immediately so we may assist you. We're here for you!

Marketplace Guarantee Claim

Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...
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Returns Policy

All returns/replacements require a Return Merchandise Authorization number (RMA) to ensure a proper and expedient return/replacement or refund. Please contact our customer support department to request an RMA# at Shipping Info