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Goodsync

CrashPlan

By Code42

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CrashPlan

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Goodsync

CrashPlan

Backup management

Cloudswave Editorial Review

Goodsync

Backup management

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CrashPlan

Backup management

CrashPlan Review by Cloudswave

Data protection is a critical cyber security investment in this day and age where security breach is commonplace. Ransomware, cyber espionage, malware, security bugs, computer viruses, phishing threats, malicious hacking – if you haven’t been living under a rock, chances are you’ve heard the horror stories.

There’s also the all-too-common hardware failure that can wipe out your data in the blink of an eye. All these can happen when you’re least expecting them, which is why having a “crash plan” is not just a sound idea but also a potential lifesaver.

What is CrashPlan?

CrashPlan is a computer backup system that protects your files, documents, and other data with easy-to-use software and high-performance hardware storage. It allows you to back up all your distributed end-user data through a single, secure platform for complete visibility and control.

The brainchild of Code42, an enterprise SaaS provider headquartered in Minneapolis, Minnesota and trusted by companies such as Boston University, Key Forensic Services, Texas Air Systems, and Lockheed Martin, CrashPlan offers three ways to back up your files – what it calls triple-destination protection: local, offsite, and online backup.

Free versus paid plans

While CrashPlan offers local and offline backup services free of charge, the features that come with the free plan aren’t necessarily lacking. There are no bandwidth caps or file size limits to worry about. Multiple file formats are supported, and once-daily, unattended backups are performed automatically.

A secure cloud solution that enables IT and security teams to limit risk, meet data privacy regulations, and recover from data loss no matter the cause, CrashPlan encrypts your data using 128-bit AES transmission encryption, and a personal encryption key is needed to unencrypt your data. So if, for example, you choose to back up your data to a friend’s computer, your friend has no way of accessing your files without your permission.

Take note, however, that this can be a double-edged sword. While you can rest assured that unauthorized access to your data is impossible, if you lose your encryption key, not even CrashPlan can recover it for you. Also, CrashPlan pauses backups while your device is running on low battery and over selected Wi-Fi and network interfaces.

For data you need to access anytime, anywhere, on any device, CrashPlan offers premium subscription plans that include online storage. Daily data backups are automatic, unattended, and continuous, and aside from 128-bit AES encryption, you get 448-bit file encryption (Blowfish) and a restore-to-door priority recovery option where CrashPlan sends you a hard drive with your data, allowing you to restore your files locally.

Features of CrashPlan

No software provider can claim that their product is flawless, but there are several reasons CrashPlan is worth checking out. Below are some of the features it offers:

3-in-1 protection

CrashPlan lets you enjoy free backup to:

your local computer,

external drive and offsite computers,

and CrashPlan’s online backup system, which is a paid subscription.

Unlimited storage

Whether you back up your files to an offsite computer, an external storage medium, or the cloud, CrashPlan offers no limit to how much data you can back up. All file types, including videos and Outlook archives of your emails, are supported.

This combination of security measures creates a shield around your data to make them virtually impenetrable.

Mobility

CrashPlan offers a mobile app for premium CrashPlan subscribers who are always on the move. Aside from the continuous, automatic protection of your important data, you can access and retrieve files from your backup stack via your mobile devices. The mobile app can be downloaded from the App Store, Google Play, and Windows Apps.

Silent and continuous backup

CrashPlan is your silent computer backup partner providing real-time protection to your valuable files and folders. Because it uses minimal CPU power, you won’t even notice it is running. It only stops running if the backup process is interrupted or your computer goes to sleep. It automatically resumes backing up your data when your computer becomes available again.

When you’re subscribed to any of CrashPlan’s online backup plans, you can set backup frequency to as frequently as every minute.

Backup sets

CrashPlan believes you have the right to back up all your data and files. However, different types of files require different levels of backup protection. CrashPlan has an exclusive ability to create backup sets that let you handpick and prioritize which files go where, how backups are done, and how often.

Custom versioning

In real life, you cannot live in the past. But when it comes to your data, you call the shots. With CrashPlan, it’s easy to go back in time, to a previous version of a file or folder. In addition, there’s no limit to how many file versions you can back up.

Digital legacy preservation

CrashPlan’s Family plan allows you to back up as much as ten computers under a single account, using one email address, and a single password, which is one way of preventing your digital legacy from becoming history. Through CrashPlan’s reporting and alerting mechanisms, you keep track of each of your family members’ backup status via the admin console.

Deleted file protection

CrashPlan’s cloud plans are a regret-free zone. Unless you say so, CrashPlan keeps your deleted files forever. Hence, no matter how much time has passed since you trashed a file, restoring it wouldn’t be a problem – definitely a worthy investment as it reduces anxiety over accidentally deleted files.

Version retention settings, which are set to never remove deleted files by default, can be tweaked to determine the number of file versions to keep, and when to remove deleted files.

Restore-to-door priority recovery

This is an optional service that allows you to quickly recover your files, as well as your emotional footing, after a heartbreaking data loss and an epic meltdown. The service is highly recommended if you have more than 300 GB of files to recover. A restore kit containing a hard drive with your cloud backup will be sent to you via snail mail.

Follow the instructions included in the mail, restore your files locally, and send the restore kit back to Code42 so you don’t get charged an additional $150 for keeping the hard drive. A return stamp is included in the kit.

Smart backup

Even while you’re working on a file – a letter, for example – CrashPlan quietly performs an analysis of your file in the background, block by block, scanning the file for pieces of content that have already been backed up. Fresh blocks, meaning those that CrashPlan hasn’t backed up yet, are compressed to save storage space, encrypted for transmission, and then sent to their backup destination.

Backup destination prioritization

To ensure data security and fast retrieval, CrashPlan recommends using multiple backup destinations for your data. It then prioritizes your chosen destinations according to which can back up your files the soonest.

For example, if you opt to back up a file locally and to the cloud, CrashPlan first saves a backup of the file to your local drive. Once done, it transmits your encrypted data to the cloud.

Support and services

CrashPlan has a support page where you can send help desk ticket requests or call them for technical assistance. You can also join threads in the discussion forum, where answers to frequently asked questions are available. It is highly recommended that you use the provided user guides throughout the site to get the most out of CrashPlan’s features.

The support section of the site, which can be accessed via a quick link on the upper right-hand side of the CrashPlan homepage, also provides information on how to back up to external hard drives and Windows network drives, restore files, use CrashPlan on a headless or remotely controlled computer, speed up your backup, uninstall and reinstall the CrashPlan app, adopt another computer, and other relevant questions.

The page also features articles and guides on how to download, install, and get started with SharePlan, which is CrashPlan’s answer to all your file syncing and sharing needs. You can find guides on how to use sharing links, and add and remove members, among others.

CrashPlan’s knowledge base likewise carries in-depth resources on how to manage the Code42 platform. You can find articles on how to set up your private cloud, adopt a computer from the administration console, prepare the CrashPlan app for deployment, and more.

Should you use CrashPlan?

Whether you’re a regular individual who simply wants to preserve his/her digital life, own a business, or an artist with tons of photos and videos on your computer, CrashPlan offers essential tools and features to address your data backup requirements.

The software is highly recommended, especially for people on the go and enterprises with a lot of digital files to store and back up. With its high-level encryption and protection, you can rest assured that your data and files are safe and secure.

Sign up for a free 30-day trial and see how it works for you. CrashPlan keeps your data intact through its unlimited cloud storage and restore-to-door service.

Most Favorable User Review

Goodsync

Backup management

10

alex.busby

Jul 24, 2014

Getting my iMac and Win8 PC to share data in a straight-forward way was proving extremely difficult. Sharing folders between the two using inbuilt functionality is a very unstable way of doing things, and very unreliable. I work most of the time with my Mac, and wanted to back my stuff up to the PC in order to use Acronis to back that up online. Having tried a variety of solutions (cheap FTP stuff was utterly unreliable and other trials didn't seem to work either) I had almost given up. I gave goodsync a try and it does genuinely work. I was hoping that I'd only have to buy one license to be able to sync stuff between the 2 machines, but this isn't the case. I did have to buy a license for Windows as well as a version for Mac. Ultimately it works flawlessly and very quickly too. I've only used it across my local network so not sure how it would work over the Internet (I think it has that functionality but not sure!) Definitely recommended for cross-platform backup / syncs.

CrashPlan

Backup management

9

Tommy Boucher

Dec 23, 2015

CrashPlan is the second tool I install on all computers I connect on, just after Team Viewer. With CrashPlan, I get all my friends and family safe. I’ve never used the CrashPlan cloud storage, only the peer-to-peer features, meaning it is 100% free. I have a dedicated CrashPlan computer in my basement, next to my domain controllers and my NAS, where I backup all my personal computers, including my kids and wife’s computers. Once a day, a full backup to this backup computer runs, overnight. I’m always sure I will never lose anything since I have many terabytes of backup space. I also backup all my friends and family computer to this same destination. When they call me and complain about the fact that their hard drive just crashed and that the best buy technician said there is nothing to do, I always answer, “Do you remember the tools I installed on your computer when I visited you after you bought it? I have everything secured, no worry. Get your new computer and we will restore it all.” But you will say, backup your files in the same building isn’t that good since, if your house burns, you will lose everything. First, my house won’t burn, I know it. Second, the cool part is that I can back up to my friend’s computer as well. I chose my most important folders and I backup to more than 10 destinations! That is secure! Every time I backup a new friend, I got a new backup destination. At the office, we have many licenses of CrashPlan Pro (the old self-hosted perpetual license) that offer more features, including granular schedule, which is a most! Also, it’s a Client and Server infrastructure that are centrally managed. I definitely recommend using CrashPlan on all your computers! Both home and office.

Most Favorable Critic Review

Goodsync

Aaron Elliott , Social Barrel

CrashPlan

Backup management

75

Andrew Cunningham , ARS Technica

Friday 18 May 2012

CrashPlan is one of those rare tools that is useful for both individuals at home and massive organizations with hundreds of thousands of computers. It's no substitute for a file syncing solution like Dropbox, but it's a powerful and flexible backup solution that works just as well in the cloud as it does with your own local servers.

CrashPlan

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