Not Available for this Date

Passenger reviews out of total 15 passengers who traveled with us on this route.

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.

AnnJan 6, 2019

bus Premier 2X1, JoyBus Genesis Transport

★★★★☆

Seat tablet not working well. Can watch a movie.

AnnJan 6, 2019

bus Executive 2X1, JoyBus Genesis Transport

★★★★☆

Earphones should be provided

BerniceJan 3, 2019

bus Executive 2X1, JoyBus Genesis Transport

★★★★★

Bus was clean and comfortable, driver and bus stewardess were kind and accommodating. Did not like how the bus stopped by the side of EDSA Cubao instead of parking inside a terminal.

JeanJan 2, 2019

charter Van 9pax, Anis Transport

★★★★☆

Driver right on time at the right place and no problem to bring us at destination. Only the driving could be a little bit improved by being smoother but really not a big deal. Good service!

RobertJan 1, 2019

charter Economy, Anis Transport

★★★★★

Perfect Service!!! Driver arrived on time with no hassles.

RodinaDec 30, 2018

bus Executive 2X1, JoyBus Genesis Transport

★★★★★

Nice

ArnelDec 28, 2018

bus Executive 2X1, JoyBus Genesis Transport

★★★★★

Clean. Safe Driving

MadelinDec 28, 2018

charter Van 9pax, Anis Transport

★★☆☆☆

The driver was ok. But he arrived 3 hours late for a 2pm pick up because he had to leave the airport and service another customer going to Ifugao and pick us up in Baguio. We left Baguio 6pm and arrived Manila at 3am. Imagine the stress of the kids. To the operator, please do not do this to your drivers. That was like a 2 days drive. Let us avoid accidents by letting them have enough rest. We deserve a discount for the long wait. We checked out at 11am and had to wait until 6pm. NOT a very good experience.

PamelaDec 27, 2018

bus Premier 2X1, JoyBus Genesis Transport

★★★★☆

I don’t like the terminal in Cubao.

GerlenDec 26, 2018

bus Executive 2X1, JoyBus Genesis Transport

★★★★☆

Travel was great because it was fast. I find it really a hassle though that I have to PRINT the ticket. Printer is not that accessible nowadays which is why etickets with QR codes should be enough.

MarkDec 26, 2018

bus Executive 2X1, JoyBus Genesis Transport

★★★★☆

Just 4. No wifi, no options to choice seats.

RaymundDec 23, 2018

bus Executive 2X1, JoyBus Genesis Transport

★★★★★

It was a fast but very safe trip. Only setback is the blankets were noy available. But we brought our own so it was not really a problem. Good job, still Joy Bus!

AllanDec 19, 2018

bus Executive 2X1, JoyBus Genesis Transport

★★★★☆

The travel is smooth and comfortable. I recommend though the Premiere Joy bus than the Executive one with just a twenty peso difference.

JoemelDec 11, 2018

bus Premier 2X1, JoyBus Genesis Transport

★★★☆☆

No blanket available.

AshleyDec 10, 2018

bus Executive 2X1, JoyBus Genesis Transport

★★★★☆

I do not have a slot where I can place my bottled water and food. It is damaged.

MaDec 10, 2018

bus Executive 2X1, JoyBus Genesis Transport

★★★★★

Great experience! Safe ride.

JadeDec 10, 2018

bus Executive 2X1, JoyBus Genesis Transport

★★★★★

Love the reclining seats! <3

EimannDec 5, 2018

bus Executive 2X1, JoyBus Genesis Transport

★★★☆☆

The restroom let out a foul odor in the middle of the trip.

MarkDec 4, 2018

bus Premier 2X1, JoyBus Genesis Transport

★★★☆☆

No blankets

AdrianDec 4, 2018

bus Executive 2X1, JoyBus Genesis Transport

★★★★☆

Okay

DeniseDec 3, 2018

bus Premier 2X1, JoyBus Genesis Transport

★★★★☆

They had to change the bus from premier to deluxe at the last minute. Not a deal breaker, and they had refunded my P20, but the bus was a bit old already.

Jennife-anneDec 3, 2018

bus Executive 2X1, JoyBus Genesis Transport

★★★★★

Fast, safe, comfortable

MariaDec 3, 2018

bus Premier 2X1, JoyBus Genesis Transport

★★★★☆

It’s a great convenience having reservation online.

JustinoDec 3, 2018

bus Executive 2X1, JoyBus Genesis Transport

★★★★★

We had a smooth sailing on the road. Driver was good and the stewardess was always alert and lively. It just took us 4 hours to arrive from baguio to manila. Will surely ride joybus again. God bless the company and the people.

JoseDec 2, 2018

bus Premier 2X1, JoyBus Genesis Transport

★★★☆☆

Bus trip okay but getting my online ticket for printing terrible.
Falling in line in a tiny cramp office is just ridiculous for a big bus company. How do you guys handle this during peak seasons?
By the way why do we need our online ticket printed?

PhilipcrisDec 1, 2018

bus Premier 2X1, JoyBus Genesis Transport

★★★★★

Comfortable trip... at least it has an individual tv to view.

CarolineNov 29, 2018

bus Executive 2X1, JoyBus Genesis Transport

★★★★★

the stewardess was very accommodating. I was a chance passenger and she placed me beside my sister. she made sure we were all comfortable. thank you!

MonchingNov 26, 2018

bus Premier 2X1, JoyBus Genesis Transport

★★★★★

Fastest, Timely, Covenient and Comfortable travel ever!

RoneilNov 23, 2018

bus Premier 2X1, JoyBus Genesis Transport

★★★★☆

The bus from baguio to manila was a lot better than the bus we took from manila to baguio. The bus attendant was very nice and cordial.

GailNov 20, 2018

bus Premier 2X1, JoyBus Genesis Transport

★★★★☆

First of all, the bus looks nice and neat just that we were hoping that next time they find a way to use less plastic and go for something "zero-waste" then have a variety of snacks to be offered. Add pillows too. Also, I was wondering of why I had to pay 910php online when the amount projected on my receipt was only 740php? Anyway, I hope this will be acknowledged for the further improvement of your service. Thank you! :)
P.s. - add more entertainment. And more movies on the ipad. The really good ones! Or karaoke LOL.

JovitoNov 19, 2018

bus Premier 2X1, JoyBus Genesis Transport

★★★★★

We had a great time

IrishNov 18, 2018

bus Premier 2X1, JoyBus Genesis Transport

★★★★☆

the wifi is not working

MartinNov 18, 2018

bus Premier 2X1, JoyBus Genesis Transport

★★★★★

Very comfortable and fast travel time. The crew was very accomodating and friendly too. Keep it up!

JenniferNov 14, 2018

bus Executive 2X1, JoyBus Genesis Transport

★★☆☆☆

No wifi, no onboard entertainment. A little disappointed.
Driver was good, careful and conscientious. Arrived earlier than expected

RickieNov 13, 2018

bus Premier 2X1, JoyBus Genesis Transport

★★★★★

We reach to our destination fast and safe

JosephNov 12, 2018

bus Premier 2X1, JoyBus Genesis Transport

★★★★★

....very smooth trip

JoelNov 11, 2018

bus Premier 2X1, JoyBus Genesis Transport

★★★☆☆

Very safe and fast trip. Unable to use the monitor, no iPhone jacks to hear or watch movie. Slow WiFi connection.

TalaNov 7, 2018

bus Executive 2X1, JoyBus Genesis Transport

★★★★☆

Please give us the option to reserve seats. We also did not appreciate how digital tickets still have to be printed. High stars for comfy seats, free snacks and blankets! Add free wifi!

ErikaNov 6, 2018

bus Premier 2X1, JoyBus Genesis Transport

★★☆☆☆

The Joybus was great however I paid about 950php for a ticket that was only priced 760php if booked directly from Genesis. I'm not sure if it's because I booked this only 2 days before the travel date but I think the fare difference is very unreasonable.

DomingoNov 6, 2018

bus Premier 2X1, JoyBus Genesis Transport

★★★★☆

I enjoyed the trip. The bus was very clean. Comfort room is very clean. Some of things like the food tray, foot rest are defective. Overall, GREAT RIDE/TRIP!!!

PatriciaNov 4, 2018

bus Premier 2X1, JoyBus Genesis Transport

★★☆☆☆

There was an issue with the communication. Never booking through here again.

JaniceNov 1, 2018

bus Executive 2X1, JoyBus Genesis Transport

★★★★★

Very comfy

DonOct 30, 2018

bus Premier 2X1, JoyBus Genesis Transport

★★★★☆

Bus is very clean and very comfortable. I would definitely choose Joy bus over any other buses.
12go just need to make sure that they are sending a working pdf file when they send a confirmation

JaninaOct 21, 2018

bus Executive 2X1, JoyBus Genesis Transport

★★★★★

It was
So comfortable and staff were so nice and helpful at the Cubao terminal

MelindaOct 20, 2018

bus Premier 2X1, JoyBus Genesis Transport

★★★★★

Very good service. The driver and the assistant were very accomadating! The driver was very safe in driving! And the bus is superb in terms of comfort and cleanliness! Keep up the good work!

PamelaOct 15, 2018

bus Premier 2X1, JoyBus Genesis Transport

★★★★★

Good service and on time.

ElaineOct 15, 2018

bus Executive 2X1, JoyBus Genesis Transport

★★★★★

Only 4hours travel time. Comfortable seats. Restroom is convenient

CatherineOct 14, 2018

bus Premier 2X1, JoyBus Genesis Transport

★★☆☆☆

We booked Premier, but when we arrived they just said that it was fully booked. And yet they charged my card with a premier bus. It wasn't that comfortable coz the seats are not that wide and no charging port.