I think the whole process they made, the giving it a heart, stuffing it, getting a birth certificate.. it's all really cute and happy.It's really worth seeing like a five year olds face when she/he makes their first bear.That's probably my favorite thing.

The workers probably! They are all so friendly and helpful! And they seem to get on well with each other! And they are great at keeping secrets Once we made a bear for my dad 2 weeks before his birthday and the week before he decided we would go again, but we couldn't tell him we'd already been so we rushed in and told them and they kept our secret