Why is the app showing that I have thousands of hours to redeem a code?

Rahul Nair

Updated March 18, 2020 14:53

If the redemption is activated using Web and if the business settings "Web Redemption Expiry" hours are set in thousands then the activated redemption will be showing the countdown accordingly till the time it is redeemed properly.

If you'd like to have this changed, please reach out to CSM or submit a ticket to support.punchh.com to get these settings updated.