Pros

Cons

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5.0 out of
5 stars

Cathy

Feb. 17, 2015

I was extremely impressed with this facility. I moved from different facility to this one for the better price. This facility is spotless and I feel very safe inside v

Price - 5/5 (Excellent value)

Security - 5/5 (Extremely secure)

Service - 5/5 (Outstanding)

Cleanliness - 5/5 (Squeaky clean)

Recommended: Yes

5.0 out of
5 stars

Jacqueline

Dec. 17, 2014

Great overall experience. Kendra, Luis, and Eunice are all very nice to work with!

Price - 5/5 (Excellent value)

Security - 4/5 (Very secure)

Service - 5/5 (Outstanding)

Cleanliness - 5/5 (Squeaky clean)

Recommended: Yes

4.0 out of
5 stars

Crystal

Sep. 12, 2014

Overall easy to move. I wish there was more than one elevator and it was much easier to access to my floor. I spent alot of extra time on the elevator waiting to get to my floor.

Price - 4/5 (Good value)

Security - 4/5 (Very secure)

Service - 4/5 (Very helpful)

Cleanliness - 5/5 (Squeaky clean)

Recommended: Yes

4.0 out of
5 stars

Val

Sep. 2, 2014

Good, clean space

Pros:
The space is really new and very clean. Nothing about it was dark or damp.
The people who work there are nice, though the whole check in process is a little slow and cumbersome.
Lots of carts available for moving into the unit.
Very reasonable prices, in my opinion.
High-ceiling elevators.

Cons:
Hard to find street parking.
I was moving in after office hours, and the bathrooms are locked then.
You need a code to get up the elevator, which is great for security, but just makes everything take longer.
The elevator is also very slow.

Price - 5/5 (Excellent value)

Security - 4/5 (Very secure)

Service - 3/5 (Helpful)

Cleanliness - 5/5 (Squeaky clean)

Recommended: Yes

5.0 out of
5 stars

Michael

Aug. 29, 2014

Uncle Bob's is Great

The facility is extremely clean and has a nice loading dock. The price is good. And most importantly, the service is excellent. Luis was very helpful and friendly.

Price - 4/5 (Good value)

Security - 5/5 (Extremely secure)

Service - 5/5 (Outstanding)

Cleanliness - 5/5 (Squeaky clean)

Recommended: Yes

5.0 out of
5 stars

Ashley Withers

Aug. 25, 2014

Some sunlight on my crazy moving day

Moving is extremely stressful..to put it lightly, I was going insane by the time I had my apartment packed and in the moving truck! When I got to Uncle Bob's Storage, Kendra greeted my father and I with a big smile. The place was spotless and smelled good, she even mentioned that she had cleaned for us. The facilities are very cool and climate controlled, everything seemed brand new if you ask me. Kendra flew through the paperwork, was very thorough and actually fun to talk to. She made this a very pleasant experience for me and I am happy that I chose Uncle Bob's Storage. I also had no problems upgrading to a larger unit than I had originally planned on.

Price - 4/5 (Good value)

Security - 5/5 (Extremely secure)

Service - 5/5 (Outstanding)

Cleanliness - 5/5 (Squeaky clean)

Recommended: Yes

5.0 out of
5 stars

James

Aug. 11, 2014

Great

Price - 4/5 (Good value)

Security - 4/5 (Very secure)

Service - 5/5 (Outstanding)

Cleanliness - 4/5 (Clean)

Recommended: Yes

5.0 out of
5 stars

Victor

Jul. 31, 2014

Great storage

Kendra the manager was very helpful and actually directed me to a lower cost storage option. Facility is new and clean.

Price - 4/5 (Good value)

Security - 4/5 (Very secure)

Service - 5/5 (Outstanding)

Cleanliness - 5/5 (Squeaky clean)

Recommended: Yes

5.0 out of
5 stars

Dan

Jul. 7, 2014

Exactly what we needed

Called around to the different storage options throughout the city - and every call was mired by high prices and less-than ideal options. Uncle Bob's was a pleasant experience through and through. Everyone was very helpful and polite. The place itself was super clean and well maintained. The only downside is that you have to purchase your own insurance on the spot, but it comes out to $10 per month so its not all that bad. Definitely the best value in the city.

Price - 5/5 (Excellent value)

Security - 5/5 (Extremely secure)

Service - 5/5 (Outstanding)

Cleanliness - 5/5 (Squeaky clean)

Recommended: Yes

5.0 out of
5 stars

Yolanda

Jul. 6, 2014

The person that took care of me was very nice. He explain everything good. I think his name was Luis.

Price - 4/5 (Good value)

Security - 5/5 (Extremely secure)

Service - 5/5 (Outstanding)

Cleanliness - 4/5 (Clean)

Recommended: Yes

5.0 out of
5 stars

Brandi

Jul. 1, 2014

Great Experience

I compared prices online with other storage spaces in Chicago and this was by far the cheapest I found. When we went in the first day the lady who helped us was so polite and extremely helpful. I felt very safe leaving my belongings in such a secure and clean place. When she saw that we were moving in a couch she upgraded our space to one with climate control without us asking and with no extra charge! Overall great experience.