Hearsay Social CEO Clara Shih hired the founding executive of Google Enterprise, Michael Lock, to be the Hearsay Social Chief Operating Officer. Hearsay also hired Mark Gilbert, a Microsoft veteran, as the company's Vice President of Product. Clara co-founded Hearsay Social to help organizations "create authentic conversations with their clients and customers in real time on Facebook, LinkedIn, and Twitter". Clara is a member of the Starbucks Board of Directors and "previously served in a variety of technical, product, and marketing roles at Google, Microsoft, and Salesforce.com. She graduated #1 in Computer Science at Stanford University, where she also received an MS in Computer Science – User Experience and Design". Read more about the new additions to Hearsay Management in the prnewswire press release.