CU Home Advantage FAQ Details

What is CU Home Advantage?

CU Home Advantage is a free real estate benefits program available to credit union members located anywhere in the country. We'll connect you with a Member Advocate who will assist the member whether they are buying or selling their home. The program provides great discounts including a 20% rebate on the assigned real estate agent's commission.

What are the benefits of the CU Home Advantage program?

The CU Home Advantage program provides valuable benefits for credit union members including:

Cash Rebate - Members will receive 20% of the real estate professional's commission as a cash rebate within 30 days after closing.

Dedicated Member Advocate - Members receive assistance from an experienced advocate who ensures satisfaction throughout the home buying process.

Highly-Qualified Real Estate Professional - Members have their choice of top-tiered real estate experts in their area. Each expert has satisfied a strict criteria to ensure you are working with the very best in service and performance when it comes to buying and selling your home.

Ancillary Services and Discounts -

Discounted Moving Services - Member Advocates can help you take advantage of professional moving services at a special discounted price.

Discounted Temporary Housing Assistance - Member Advocates can assist with temporary housing solutions should you need accommodations before your new home is ready.

Homebuyer Privileges Program - After closing, you will receive discounts from retailers such as Lowe's, Bed Bath & Beyond, art.com and more through our special discount program.

Who can I contact with questions about the program?

You can contact our program administrator at (855) 246-8338 or by email at cuha@homeloancu.com.

Is the CU Home Advantage program available in all 50 states?

Yes, the program is available in all 50 states, however, some state laws prohibit real estate rebates in whole or in part. For more information regarding state participation, contact our team.

Who is CU Home Advantage?

CU Home Advantage is brought to you by Altair Global Relocation and CU Members Mortgage. For more than 35 years, CU Members Mortgage has provided expertise in home lending to credit unions and their members across the country. Since 1989, Altair Global Relocation has offered high-quality, B2B global mobility solutions. Together, these companies provide one-of-a-kind service to credit unions and members, making buying or selling your home easier and more affordable.

Why is the CU Home Advantage program different?

CU Home Advantage is a nationwide benefit program FREE for credit union members. The program is administered by a premier, nationwide, third-party relocation company, Altair Global Relocation. They have proven experience, metrics and a deep commitment to service excellence and provide top-tier service to Fortune 1000 companies and leverage this professional platform to provide a stellar real estate experience for members.

What is a Member Advocate?

CU Home Advantage connects you with a Member Advocate to provide personal assistance to identify and assign the best real estate professional and ensure members receive the best service throughout the sale and/or purchase of their home.

Who are the real estate agents chosen in this program?

The CU Home Advantage program is not aligned with any one real estate agency or brand, but operates with the best broker philosophy – meaning you will be connected with only the best real estate professionals. Whether you are looking for assistance in a specific subdivision of a major metropolitan area or in rural America, we have a real estate agent available to work with you, regardless of what company they represent.

What does the CU Home Advantage program cost?

The CU Home Advantage program is free to all credit union members. It is a value added member benefit.

Rates and terms subject to change without notice. This is not a firm offer of credit, or a pre-approval. All applicants are assessed following a completed application. This program is offered by CU Members Mortgage. CU Members Mortgage is a division of Colonial Savings, F.A. NMLS# 401285.

* This program is available in all 50 states, however, some state laws prohibit real estate rebates in whole or in part. For more information regarding state participation, contact our staff for more details.