FULFILLMENT FOR THE FUTURE

Headlines have already been popping up about how UPS, USPS and FedEx are hiring more delivery staff to keep up with the upcoming holiday demand. We assume that the uptick in hiring is in part due to issues that came up last year, including late and lost packages.

But whether it's during the holiday season or any other time during the year, customers are expecting more from the online businesses that they buy from when it comes to delivery options.

To get an idea of what fulfillment strategies you and your competitors are planning to implement to improve the customer experience and streamline operations, please take our survey. Once we get the results back, we'll be sure to share them with you.

From Our Blog

Commit to omni-channel, improve inventory

To effectively manage inventory, businesses are getting on board with omni-channel and are integrating their sales channels with their back-office operations.

When content reigns supreme

Saying that content is king can sound a bit cliche these days, especially cosidering the importance of a website's performance. If your pages don't load properly, consumers can't be expected to twiddle their thumbs to access your content - no matter how good it is.

However, content should still be considered the crowning jewel for any high-performing website. In the same way that smart technology can boost the way a website functions, smart technology can also help business owenrs create great shopping experiences.

In 115 days, throngs of online shoppers will be flocking to the web for CyberMonday deals. To capitalize on those motivated buyers, eCommerce business owners have to trust that their sites will be ready to support all of that traffic.

Because the busy season is fast approaching, let NetSphere Strategies give your business the necessary insight to deliver a site that's robust and enjoyable for shoppers to use. Our internally developed assessments cover everything from product pages to checkout to site speed.

NOTES FROM THE ECOMMERCE EXPERTS... Making your online store more profitable

A message from our CEO, Steve Moen

Get the wheels turning

Whether it's a loose wheel that always seems to be faced in the wrong direction or a wheel so sticky that it'll barely turn, a wonky shopping cart can ruin a trip at the store. And the same goes for online shopping. If a website's shopping cart doesn't function properly and doesn't follow best practices, an online experience can easily be spoiled.

When customers place an item in a shopping cart, they should see a thumbnail of the item, its price and a brief description. But those are just the bare essentials. Download our infographic to learn more.

NOTES FROM THE ECOMMERCE EXPERTS... Making your online store more profitable

A message from our CEO, Steve Moen

Picture this . . .

Almost 40 percent of the biggest U.S. retailers don't provide product detail photography on their websites. This is despite the understanding that online shoppers need to rely on product images to help them make purchase decisions. In the eCommerce world, a picture isn't just worth a thousand words; it can also drive higher conversion rates and increased sales.

When Aromatique first engaged with NetSphere Strategies, the company was moving to the latest version of WebSphere Commerce with the goal of improving the customer experience. Along the way, Aromatique received prompt and skillful service from NetSphere Strategies, just like the type that was eventually afforded to its own customers.

To learn more about the benefits Aromatique received by working with NetSphere Strategies, download the client success story below.