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CH10 - Intercultural Conflict

CH10 - Intercultural Conflict

Question 1 of 22

Face refers to a person's sense of favorable self-worth or self-image experienced during communicative situations.

Select one of the following:

True

False

Question 2 of 22

1

Individualists become frustrated during conflict when their counterparts are unwilling to address the conflict openly and honestly.

Select one of the following:

True

False

Question 3 of 22

1

To the collectivist, conflict is closely related to the goals or outcomes. Conflict is “end” oriented, in that the collectivist seeks to achieve something.

Select one of the following:

True

False

Question 4 of 22

1

The person who tries to balance both self-face and other-face needs takes on an accommodating style. This person would probably use a “give-and-take” approach and might propose some middle ground for resolving the conflict.

Select one of the following:

True

False

Question 5 of 22

1

Facework refers to the communicative strategies employed to manage one's own face or to support or challenge another's face. Facework can be employed to initiate, manage, or terminate conflict.

Select one of the following:

True

False

Question 6 of 22

1

Research has shown that collectivists tend to prefer facework behaviors that defend the self-face or confront the other.

Select one of the following:

True

False

Question 7 of 22

1

In Kim's Model of Intercultural Conflict, the macro or societal level of intercultural conflict includes factors that probably are out of the control of the interactants.

Select one of the following:

True

False

Question 8 of 22

1

Most intercultural conflict involves a certain degree of ethnocentric perceptions and judgments.

Select one of the following:

True

False

Question 9 of 22

1

Collectivists tend to prefer other-face strategies such as avoiding the conflict, seeking a third party, or giving in to the other.

Select one of the following:

True

False

Question 10 of 22

1

In low-context cultures, such as the United States, individuals are more likely to separate the conflict issue from the persons involved.

Select one of the following:

True

False

Question 11 of 22

1

Which of the following is not a part of the micro level of Kim's Model of Intercultural Conflict?