8) Action is being taken.
Meaning: Your correspondence is lost and I am trying to locate it.

9) Your letter is receiving our attention.
Meaning: I am trying to figure out what you want.
10) Please discuss.
Meaning: I don't know what the HELL this is, so please brief me.
11) For your immediate action.
Meaning: Do it NOW! Or I will get into serious trouble.

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