the staff is really efficient and helpful. our room was facing the street, noisy due to the bars but not open until late. the hotel lights were pointing on our room letting the light break through the curtains.....
for one night only is ok

Great food in hotel restuarant. Very good room care each day. Very helpful staff who speak English etc very well.

9,7

I really enjoyed my 3 night stay at the Rising Dragon Palace Hotel. The staff was extremely attentive and when I was looking for a nearby convenience store, the desk manager left the desk and said he would walk me down the street to the correct location. Their food was sooo good in their restaurant. They offered to eat in the downstairs dining room since the rooftop outdoor restaurant was too cold during my early FEB stay. The were very attentive in cleaning room. I left a small, but important duffle in the car service sent by hotel and when I reallized this the were in touch with dispatcher and brought it up to me in my room in very few minutes. I've never been treated so well by a hotel staff in every detail. The sure spoke excellent English and very helpful in every aspect.

We had a great time walking from our hotel to the local attractions. The hotel's on-site travel agent helped us plan an individualized trip to see different sites around the country. We would definitely stay here again.

We had a wonderful time here, especially with the receptionist Ms Hien looking out for us. Our only complaint was that our room smelt like smoke, despite asking for a nonsmoking room. We were quickly moved & to our surprise & delight our room was upgraded. The hotel is a 10-15 min walk from the hustle & bustle of Hanoi. However being on a quiet street meant there wasn't alot of noise. Breakfast buffet was great. They also have a cool little rooftop restaurant.

This hotel was in a great area being the old quarter your able to walk everywhere or get a cheap taxi which the front end staff always willing to help (Liverpool) was fantastic and already went above and beyond!
We asked for a twin room which we never got only rooms with double beds.
The second night we stayed after coming back from halong bay we had a room that was next to a random water pump thing and we soon found out that the rooms need to be more insulated as can hear everything from outside which is really bad
Apart from that our stay was great and would defiantly come back to the hotel!

We stayed only 2 nights. Our room was clean but it had only a tiny windows, which -when opened- led into some sort of chimney. As is was relatively cold in Hanoi, the staff decided to turn off the aircon in the hotel without any announcement. Instead they switched it to heating mode. When we came back from our sightseeing tour the room was about 30 degrees Celsius hot. Opening the windows did not help at all. Asking the staff for help did not have any result. Even opening the tiny windows turned out to be impossible, as it was incredibly noisy from the neighbors loud talking. We suffered the night and we have been sweating without end... a horrible experience.