Of the many hats managers must wear, the toughest is probably that of a diplomat: navigating and negotiating contention relationships in order to pursue a common goal. Here are 4 useful strategies to put an end to infighting and get everyone on the same team again.

Last but not least in my BBC binge review is the sweet, slightly sad sitcom The IT Crowd, which can serve as a cautionary tale about what happens when you neglect the very employees who keep your business up and running.

Despite all the hilarious mishaps and shenanigans in each episode of the BBC sitcom W1a, the scenes that I found most painfully to watch were the management team meetings, usually in response to a totally avoidable PR crisis. These scenes help me put together a series of tips you can use to ensure productive and painless meetings every time!