FAQ

Where is The Zoo Amphitheatre?

2101 NE 50th Street
Oklahoma City, 73111

Should I bring cash or credit card?

If needed there are 3 ATM’s located at the Zoo Amp

Do you have to be a certain age to attend?

Events with age restrictions will be noted on the event page of the Zoo Amphitheatre website and a valid photo ID will be required to enter the event. If you do not meet the age requirement you will not be able to attend the event with a guardian, unless it is otherwise noted.

Do children need tickets?

Children 2 years of age or younger may attend events in the GA Lawn Area without a ticket. If you are purchasing tickets for VIP, Gold Circle and/or a Reserved Seating Area, all persons will require a ticket regardless of age.

Is there a parent drop off area?

The area directly in front of the facility entrance is not a drop off point. Drop off is restricted to the streets approaching the venue.

When do the gates open?

Gates open one hour prior to the concert

Am I able to re-enter if I leave?

There is no re-entry once you exit the venue.

Can I bring a lawn chair or blanket?

*NO CHAIRS THE ZOO AMPHITHEATRE* Unless otherwise permitted

*BLANKETS ARE ALLOWED AT ALL 2019 EVENTS

What items are prohibited into The Zoo Amp?

No Chairs.

No video cameras or recording devices.

No backpacks.

No pets.

No ice chests or outside food and beverage, including water. Drinking fountains are conveniently located throughout the amphitheater.

No licensed handguns or weapons of any kind. Guests found in possession of any will be asked to remove the item from the amphitheatre or dispose of it. Guests who refuse to comply will be ejected from the amphitheatre and may be subject to arrest.

Umbrellas are not allowed, rain or shine.

The Zoo Amp is a non-smoking environment. Smoking near the outer fence line will be allowed.

All guests entering the venue during an event may be subject to a metal-detector screening, visual inspection and a bag inspection conducted by security personnel. The purpose of the inspection is to detect prohibited items.

Official Rules:

Will there be food options?

Several concession stands are available during concerts that serve a variety of food and beverages, including beer.

What is your alcohol policy?

The Zoo Amp and it’s food and beverage concessionaires have adopted an alcohol policy that is designed to protect guests and the community from alcohol-related incidents. Guests are expected to obey all state and local laws governing the purchase, possession, and consumption of alcohol. It is illegal for anyone under the age of 21 to consume alcoholic beverages. In addition, the following items are to be noted: There shall be a maximum limit of two alcoholic beverages sold to each guest, per purchase. All guests who appear to be younger than the age of thirty-five (35) will be asked to show valid identification prior to being served alcoholic beverages. The Zoo Amp reserves the right to eject anyone under the age of twenty one (21) who is observed to be consuming alcohol on the premises or who appears to be visibly intoxicated.

Is there accessible seating?

Most of the seating at the Zoo Amp is General Admission seating in the lawn area so you will not need to purchase an accessible ticket. There is an accessible seating area for patrons needing assistance. There are also over 30 handicap parking spaces located near the front of the venue available on a “first come-first served” basis. Handicapped patrons that enter the front gates can follow a gravel path without

encountering steps. There is a large deck that can be used for wheelchair seating along with a chair for seating one attendant. The deck is located near the Remington deck bar on the west side. The reserved seating area (when used) is wheelchair accessible. If accessible seating is needed, please ask any of the venue staff and they will be able to assist.

What does VIP include?

For many of the shows at the Zoo Amp, there will be preferred seating near the stage. These seats also have access to a private club housing a bar and restrooms. When available these seats can be selected on the ETix website: etix.com

What do I do if my show is canceled?

In the event of a cancellation, please contact 3Horse Productions at 405-602-0683

What is the best way into The Zoo Amphitheatre and where can I park?

The Amphitheatre is located south of the Zoo at the corner of Martin Luther King and Meyers.

Handicapped parking is located on the west side of the Amphitheatre.

Free parking is available at Remington Park. In addition, regular parking is available in Science Museum Oklahoma’s north parking lot located at the corner of N. Martin Luther King Ave. and Remington Place. Please note that cars parked in the museum’s south parking lot, the museum’s loading dock (both located at NE 50th St. and N. Martin Luther King Ave.), and in the museum’s bus parking area along the west side of the museum may be subject to towing at the owner’s expense. Security will direct you to the Amphitheatre from the museum’s north parking lot. Pedicabs are typically available from the museum’s north parking lot to the Amphitheatre. There is no charge to park at Science Museum Oklahoma. Anyone attempting to collect fees for parking is neither a representative of the Zoo Amphitheatre or Science Museum Oklahoma.

Directions to the Amphitheatre from I-35: Take the NE 50th exit. Head west on NE 50th to Martin Luther King. Head south on Martin Luther King, the Amphitheatre will be on the left side of the street.

Directions to the Amphitheatre from I-44: Take the Martin Luther King exit. Head south on Martin Luther King for about 2 miles. The Amphitheatre will be on the left side of the street.

I think I left something at the venue, who can I call?

For lost and found inquiries please call 405-602-0683 Monday through Friday from 9:00 a.m. to 5:00 p.m. Please note, any items left at the venue are picked up each night and placed in a secure location. Items are generally held for 30 days.

Need a listening device?

Listening devices are available upon request. Please call 405-602-0683 or email us at russ@3horseproductions.com at least one week prior to the show you plan on attending, and we will gladly facilitate your request.

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We Hope this Notice Finds You and Your Family Healthy and Safe! As the nation continues to deal with the health threats that COVID-19 poses, we want to keep you abreast of what we currently know about our hopes for live music at our venues in the future.

GOOD NEWS! Tickets are now available for all rescheduled concert dates. Many March, April and May 2020 events have already announced a future date which means:

A) All Tickets from the Previously Scheduled Date Are Valid – No Need to Exchange, and

B) You Can Now Secure Your GA or Seated Tickets To That Rescheduled Event INFO ON FUTURE SHOW POSTPONEMENTS OR CANCELLATIONS: DCF Concerts wants your confidence and peace of mind. If you’ve purchased tickets to an event through our official venue or promoter websites and the Etix URL you’ll always be the first to know!

POSTPONEMENTS: An email is sent to every ticket purchaser as soon as we have been notified by the artist – you will be asked to “Hold All Tickets” until the new date is announced. You’ll be sent a second email about your event with the new date and information – no need to exchange. All Tickets Honored.

CANCELLATIONS: An email is sent to every ticket purchaser as soon as we have been notified by the artist that the event is canceling. There will be no action required on your part as your refund will show up on your credit card statement typically within 48 hours of the cancellation.