Terms And Conditions

LéJúl (LeJul) provides web hosting, domain registration and virtual private server services to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. All clients who use services of LéJúl (LeJul) are subject to the following terms of service:

Indemnification Policy

You agree to use all LéJúl (LeJul) services and facilities at your own risk. LéJúl (LeJul) specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall LéJúl (LeJul) be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Customer agrees that it shall defend, indemnify, save and hold LéJúl (LeJul) harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against LéJúl (LeJul), its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it’s agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless LéJúl (LeJul) against liabilities arising out of: Any injury, damage or loss to a person or property caused by any products sold or otherwise distributed in connection with LéJúl (LeJul)’s server. LéJúl (LeJul) reserves the right to intervene with any of the sites hosted on its servers in the interest of its customers. Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party Copyright infringement any defective products sold to customer from LéJúl (LeJul)’s server. LéJúl (LeJul) shall be the sole judge of what violates this Policy.

Billing, Cancellation and Refund Policy

As a customer of LéJúl (LeJul) you agree to submit or supply a payment for the rendered services in advance, on the billing date set by LéJúl (LeJul). By default these services will be billed on a recurring basis (if recurring payment option was chosen during registration or renewal of the appropriate hosting package, vps package or domain name package). You must notify LéJúl (LeJul) at least 7 days before the next automated renewal date if you wish to cancel the recurring payments without any further recurring charges (LéJúl (LeJul) shall not be held responsible for recurring automated payment if notified less than 7 days before the next subscription payment date, and this payment will not be refunded).

Free Domain Renewal:

If a Hosting package offered by LéJúl (LeJul) comes with a Free domain name, then this free domain name is renewed for free under these circumstances:

The subscription for the hosting package / domain name is still active and not cancelled.
If the client does not have a subscription on the package or the subscription is cancelled, there should be at least 30 days left on the respectable account until the next payment time. Free Domains under Accounts with cancelled subscription or no active subscription (one time payments) and with less than 30 days left until the next renewal date are under consideration of LéJúl (LeJul) (LéJúl (LeJul) will solely decide whether to renew or not to renew the domain name for free) and will not be renewed for free automatically.
Additionally, please view the Terms and Conditions provided by LéJúl (LeJul) partner, FREENOM, which provides the regular free domains.

Cancellations and refunds:

LéJúl (LeJul) provides a 30 day money back guarantee for new account registrations and manual account renewals (refunds for automatically renewed accounts are not available) under these following conditions:

If there was a free domain name provided with such package, the domain name will be deleted from the registrar.
Subscribers who cancel the accounts may receive a full refund for the shared and reseller hosting or the VPS package, except the event when there was a free domain name provided with the respectable package. Fees which were initially paid by LéJúl (LeJul) for the domain name offered for free for the subscriber with the hosting package are not refundable and will be deducted from the total refund that is sent to the subscriber.
Domain registrations or transfers are not refundable.

Subscribers may cancel the account at any time. All subscribers who cancel the accounts 30 days after the initial payment are not subject to a refund and all such requests will be denied.

Subscribers who wish to cancel the account have to contact LéJúl (LeJul) from the “Help Desk” in their Billing area with a cancellation request. Such cancellation request will be revised by LéJúl (LeJul) staff members and then a final confirmation to cancel the account will be sent. Account cancellation will be processed only when the final confirmation from the subscriber will be sent (initial cancellation request will not be held as a final confirmation under any circumstance for security reasons).

If a confirmation to cancel the account is not sent by the subscriber, then the account cancellation will not be processed and the account will remain active. Any active subscriptions will be left intact.

After the account is cancelled, no further billing on the account will be made. All files, settings and any other information related to the subscriber account will be removed from LéJúl (LeJul) servers immediately after the account was cancelled.

Chargeback Policy:

If a subscriber issues a chargeback before following the regular cancellation procedure, LéJúl (LeJul) reserves a full right to disable the respectable account instantly for security reasons. If the subscriber wishes to reactivate the respectable account, he will be held responsible for any and all billing service fees which may arise while handling the chargeback.

Payment Methods:

LéJúl (LeJul) uses mainly PayPal, as well other payment processors. Clients may submit a payment with a valid credit or debit card or by using the balance of his/her PayPal (or other payment processor) account. LéJúl (LeJul) accepts payments from Verifed and from Unverified PayPal accounts, which generally means that the client may either use the funds on the credit / debit card attached to PayPal (verified PayPal) or the balance on his PayPal account (Unverified) to submit the payment for the services provided by LéJúl (LeJul). Please mind that The funds on client Unverified PayPal account will need to be converted from any other currency to Euros (automatic process on LéJúl’s Billing Department) currency prior to submitting a payment.

Fraudulent Payment Policy:

If a payment on a client account is marked as fraudulent (such payments are reversed on the payment gateway), then LéJúl (LeJul) reserves the full right to stop any service provided to the client (including other accounts and other payments submitted by the same client) until the issues with the payment are solved. If the client refuses to solve issues with the payment which is marked as fraudulent LéJúl (LeJul) reserves the full right to delete all accounts and stop payment subscriptions provided to the client without any refund for security reasons.

Late Payment Policy:

All accounts are billed according to the dates they were first activated on. Accounts which are not renewed 3 days after the renewal date will be disabled. If the account is not renewed in 14 day period after the renewal date set on the account, then it will be terminated and all files will be removed. Subscriber will receive notifications if there is any action to be taken on his respectable account.

A late fee is raised with each late payment. In each case the late fee differentiates. The average late fee is 10% of the product.

Account Access Policy:

When a client registers any type of account with LéJúl (LeJul), the client will be held liable for the client identification information that is provided:

Name and Surname of the Client
Client Address
Company details
e-mail address

Should LéJúl (LeJul) suspect that any of the provided information is incorrect/fraudulent, the account may be suspended for terms of service violation until client contacts LéJúl (LeJul) and resolves the issue. LéJúl (LeJul) may use this information to contact the client if such need arises. Some of the information on the account will be generated automatically (username, password, payment IDs). Client may access the account at any time if he has access to the initial e-mail account that he used to register the account on LéJúl (LeJul). If the client claims that he has no access to the respectable e-mail account and that he has no way to recover the password set on the account, he will need to provide us with the last payment date and payment IDs on which the payments were made, as well as full client name (name and surname), and full client address set on the respectable account.

Client acknowledges and accepts this procedure and access policy and agrees not to bring any claim of a lawsuit against LéJúl (LeJul) arising out of this said policy and procedure. LéJúl (LeJul) will not be held liable for any damage or liability that may have arise out of following policy and procedure.

In the event when there is more than one person claiming rights to the same account, who may or have provided the information which may provide them access to the respectable account following the LéJúl (LeJul) policy and procedures, then LéJúl (LeJul) is not obligated to provide access to any of the parties. Also, LéJúl (LeJul) is not obligated to solve any kind of such disputes and may solely decide who to provide access to according to internal information and historical data that may have been collected about the user, based on the usage on the respectable account.

Confidentiality:

LéJúl (LeJul) will not share any of it’s client personal information to any third parties not related to LéJúl (LeJul). Some of the client data may be forwarded on the following exceptions:

Upon new domain registration via respectable Hosting domain registrar, Client Information will be sent to domain registry and may appear on WHOIS based sites.
LéJúl (LeJul) will respond to court orders or other legal processes and may provide relevant information to relevant parties about the client on such a case, but will inform the end client about such process and will wait for a valid response from the end client before sending out the information to the respectable party. If the client who owns the related account fails to respond in 30 days we will send out the information to the respectable party without the confirmation of the client.
Third Party Providers – some of the information will be sent to third-party providers such as Payment Gateways or Domain registrars. LéJúl (LeJul) will solely choose which third-party providers to send client information to. This depends on the services that will be offered by the third-party to LéJúl (LeJul) clients, however no client information will be sent to third-parties not related to LéJúl (LeJul) services.

Certain services provided by LéJúl (LeJul) are resold. Thus, certain equipment, routing, software, and programming used by LéJúl (LeJul) are not directly owned or written by LéJúl (LeJul). LéJúl (LeJul) shall not be responsible for any changes in services provided by a 3rd party provider, also will not be held liable for any damage or loss which may arise from service disruption provided by a 3rd party provider. LéJúl (LeJul) will show highest interest to make sure that that services provided by a 3rd party are running smoothly and correctly, and will contact the 3rd party provider when changes or fixes are needed, however the time needed for any fix or alteration will not be decided by LéJúl (LeJul) and LéJúl (LeJul) will not be held liable for any fixes or alterations to be performed on a product provided by a 3rd party in a definite time frame.

Backups:

LéJúl (LeJul) generates full backups of accounts every day, but holds backups for 2-4 days. LéJúl (LeJul) is not liable for any loss of content if the backup has not been generated, it is the client’s sole responsibility to safeguard the account data.

Acceptable Use Policy:

All services provided by LéJúl (LeJul) may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless LéJúl (LeJul) and its employees from any claims resulting from the use of the service which damages the subscriber or any other party. Our acceptable use policy is actively and strictly enforced. Offending content or users are suspended from our network, usually as soon as they are discovered, although we will always inform you when and why any action has been taken. If you think your site may violate our Terms Of Service, please ask us before signing up for an account so that we may determine if we can host your site. LéJúl (LeJul) reserves the right to determine what is and what isn’t acceptable for our servers. Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company. Subscriber further acknowledges that the company’s liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.

Illegality In any form, including but not limited to the unauthorized distribution or copying of copyrighted software or other data, harassment, fraud, trafficking in obscene material. Undesirable Content Certain types of content are not allowed on our network. Software, audio and video downloads may only be hosted if you are the copyright owner of the resources or you have a right to distribute the materials. Accounts suspended due to content or AUP violation are not refunded under any circumstances.

CGI Scripts:

Each account comes with its own cgi-bin. Client is free to use any CGI scripts you wish, however LéJúl (LeJul) reserves the right to disable any CGI script that effects normal server operation without prior warning.

Commercial Advertising and Spam E-mails:

Our servers may not be the source, intermediary, or destination address involved in the transmission of spam, flames, or mail bombs. Your domain may not be referenced as originator, intermediary, or reply-to address in any of the above. SPAM /illegal content advertising sites on other servers which in turn contain links to a domain on our servers is prohibited. If you are found to have spammed, then we will contact you for further clarifications. If no response will be given within the next 5 days, we will disable your domain. Lastly, we reserve the right to determine what violates this policy. As such, any violation will result in immediate deactivation of services without refund. Server Abuse: Any attempts to undermine or cause harm to a server is strictly prohibited.

Limitation of Liability:

LéJúl (LeJul) shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from LéJúl (LeJul) servers going off-line or being unavailable for any reason whatsoever. Furthermore, LéJúl (LeJul) shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of LéJúl (LeJul) servers. All damages shall be limited to the immediate termination of service. Violations of these Acceptable Uses Policies should be referred to [email protected] . All complaints will be investigated promptly.

Disclaimer:

LéJúl (LeJul) intends to provide the best possible web hosting service to each of its clients. LéJúl (LeJul) shows the most interest to use the latest technologies and solutions to make the service provided to the end client the best possible. However, LéJúl (LeJul) cannot be held liable for any system downtime, crashes, or data loss that may happen on the servers. Also, LéJúl (LeJul) will not be held liable for any predicted estimate of profits in which a client would have gained if their site was functioning. If any terms or conditions are failed to be followed, the account in question may be automatically deactivated by LéJúl (LeJul). LéJúl (LeJul) retains the right to change, modify or delete any or all of the above Terms, Policies, Guidelines, and Disclaimer with or without prior notification.

About company

LéJúl is a young company based in Germany. For a few years the clever minds at LéJúl have been working on developing services to help users of the internet to use it at its best. For us it is important that everyone can do as much or little and be as present as they would like on the Internet. The costs should be as low as possible. Why? This is the form of democracy, which we envision that all people have all the possibilities they need.