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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

Stayed at the hotel on 17th Feb 2018 with family and friend. Lobby was giagantic but check-in process is slow as there are on 3 people manning the computer systems on 3 separate desks. They were kind enough to put our 3 rooms on the...More

To whom may concern,
- arrange a transfer from batam center ferry terminal to hotel, no one response.
-delay in check in as I booked a junior suite,given a super messy and debris all over the carpet and teaspoon and cups are not wash!!!!
-...More

It was indeed a good stay although just for a night. We booked for a Junior Suite and the room was indeed comfortable and clean. There’s both bathtub and standing shower. Also a bidet is available as well, a plus point for that. Check in...More

We have been in this hotel for 5 times already.
And this time they have overdone themselves.
I requested for a honeymoon room and it was awesome...
It was a deluxe room and it was beautiful.
Pure relaxation. And you’ll have a lot of options...More

This is quite a grand looking hotel, we'll laid out and very spacious public areas. There's a massive reception area complete with restaurant and bar, albeit the prices are a little on the high side. A brief walk around the corner will get you authentic...More

U hav to check-in the hotel 1st, informed the staff in conceige that u wanna go batam city square mall, then he/she will inform u when the shuttle will return to pick up from the batam city square mall n back to hotel