Preparing sold vehicles for customer delivery prior to customer arrival, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.

Introducing customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership's service department.

Following up on all post delivery items including tag/title work, and any special requests to be sure that all customer expectations are met.

Maintaining a buyer follow-up system that encourages repeat and referral business and contributes to customer satisfaction.

Job Requirements

Sales associates should have excellent communication skills, be organized and able explain the products, their features and benefits compared to competing brands.

People working within the automotive retail industry often have to work extended hours, evenings and weekends to achieve their goals.

A valid state sales license is often required.

Education Requirements

A high school diploma or the equivalent is required and a college degree is preferred. A strong background in computers, marketing and business is also useful.

Career Path

New or used vehicle salespeople may progress to managerial sales positions within the dealership based on a strong sales history.

Salary Range

The average annual earnings of new and used vehicle sales associates are approximately $30,000 to $92,000, which is higher than the average for retail trade. Earnings vary depending on experience, and the dealer's geographic location and size.

Some dealerships, especially larger ones, may pay bonuses and have special incentive programs for exceeding sales quotas.

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Benefits

Benefits vary by employer, but most dealerships offer on site training, health insurance, retirement plans, and other benefit options. Talk with the specific dealer human resource manager about benefit packages.

Employee terminations are really difficult and unpleasant tasks for a manager. However, there are some tips you can follow to better handle layoffs. Check the available resources to find local businesses in Corcoran that can help you with layoff handling, termination letters, downsizing, and other employee-related services.