Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions
than answers. Questions like "What is rotor resurfacing... and how much will it cost?"
And "What on earth is that clunking sound?!" For many years, Big O Tires customers have
trusted us to offer straight answers and top-notch services. Big O Tires offers a wide
range of diagnostic, repair and routine maintenance services, backed by one of the best
national services warranties in the business. Not sure when your vehicle's due for routine
maintenance services? Drop by, and we'll look it up for you!

Note: Any recommendations provided on www.bigotires.com are general in nature.
Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the
vehicle manufacturer or an associate at your local Big O Tires store for vehicle
specific recommendations. The names and descriptions of services are general in
nature. Actual service offerings vary by location, and not all stores offer all
services! The availability of our oil change service and the use of Valvoline
oil products varies depending on the Big O Tires location near you. Please contact
a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Oct 20, 2018

Survey

Great service as always

Business Owner replied on Oct 24, 2018:

Thanks for the great comments, Mike! We hope that you have a great day! George Casanova, Owner

Jul 26, 2018

Survey

I had an emergency and they were so fast, explained everything well and all employees so so kind and accommodating. Will use again even driving from where I live in Boise.

Business Owner replied on Jul 26, 2018:

Carla, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!George Casanova, Owner

Jul 6, 2017

Survey

I bought brand new tires and I had to wait 2.5 hours. No one told me that the tires I needed were on a truck. I wish that they would have told me that the tires were not in stock. Other than that, it was fine.

Business Owner replied on Jul 6, 2017:

Thanks, Lindsey, for taking the time to share your thoughts. We take our customers feedback very seriously and will work to improve. We look forward to seeing you soon!George Casanova, Owner

Oct 20, 2016

Survey

Great Service: Susan had a trip to take and the tires were great, especially in the rain. We have been a customer for 20 years and have always had great service.

Oct 17, 2016

Survey

Good Service: Personnelwere polite and helpful. Service was reasonably quick.

Oct 13, 2016

Survey

The new tires are excellent quality as usual. Customer service is excellent. Always buy my tires from Big-O.

Oct 4, 2016

Survey

I have been going to big o since I started driving because my dad always did

Sep 27, 2016

Survey

I HAVE BEEN GOING TO BIG O TIRES FOR APPROX .40 YEARSI HAVE NEVER HAD A BAD EXPERIENCE YET IT IS ALWAYS A PLEASURE DOING BUSINESS WITH GEORGEAND STEPH.

Sep 17, 2016

Survey

Fast service, great customer service .Was in and out in 35 minutes.

Sep 9, 2016

Survey

Bought new tires from Big O 9 mos. ago, came in for routine rotation.The tech did not balance the tires, so I had to bring the car back the following day for balance.This family business takes care of their customers, so I don't mind the hiccup.

Sep 5, 2016

Survey

I have been buying my tires here for over 20 years. Always great service and personable staff. Stephanie and George always know my name and always make timefor me and my family. Highly recommended!

Sep 4, 2016

Survey

I suspected a slow leak, possibly caused by an object that had penetrated the tire. All I heard from Big O was "We'll be happy to check it out." Turns out I had a nail in the tire. It was fixed at no charge and with no questions asked.

Aug 19, 2016

Survey

They took care of me in a very quick and frendly way, Had tires rotated and then they found a tire with a bolt in it... fix it with no charge. Wow Old time service and good modern tires... How can you beat a combination like that.

Aug 13, 2016

Survey

I travel quite a bit and having my car serviced at Big O Tires gives me a peace of mind.

Aug 8, 2016

Survey

I bought tires, had an alignment done at a great price.Service is excellent!

Jul 31, 2016

Survey

Tires rotated ... Prompt and courteous. Stephonie and George close as family.

Jul 29, 2016

Survey

I have been buying tires for all of our cars since the early 80's.Everyone in the store is friendly and helpful.I love having the tires rotated and flats fixed for free, even if it's a new car with original factory tires.The Big O owners and employees really know how to take care of their customers.

Jul 28, 2016

Survey

I thing that the Big O Tires on the Northgate Mile in Idaho Falls is the best run store I know and is also a very classy place. We have always loved the service there and always buy our tires from Big O.Recently we bought a new car that didn't have Big O tires.We got a flat tire, so we took it to Big O.They fixed it for free even though they didn't have to.Today, the same tire became flat again, so I took it back.They discovered another small leak and apologized for not catching it the first time.It was so nice just to hear someone say "Sorry about that."

Jul 24, 2016

Survey

July 22, 16 FridayIn and out in 20 minutes Tires rotated and front and rear brakes checked out, @ 60 and 80 percent good to go. I keep coming back because,I always received Great Service from Honest people with Integrity @ your business& Tire Store.= )Debra Lewis a Happy = ) Customer

Jul 11, 2016

Survey

I brought my car in to have the brakes checked- so very glad I did!!

Jul 7, 2016

Survey

George said 30 to 45 minutes,the car was in the shop in 3 minutes, and the work was started..

Jul 4, 2016

Survey

Went in for tire rotation. They were prompt and honest about the mileage left on my tires as well as the status of my tire prorate for when I need new ones.

Jul 4, 2016

Survey

I had a new tire leaking on my 2015 Dodge Challenger. The tire was ruined, the tire technition sold me a very good replacement and sent me down the road feeling a lot better

Jun 27, 2016

Survey

I'm very satisfied for buying my tires at Big O, for the main reason that they will rotate andbalance the tires every 5,000 miles for you free of charge and the customer service is polite and friendly.

Jun 27, 2016

Survey

A local family-owned business.I've had services done at other Idaho Falls tire stores and they are more expensive, slower, and not consistent in their quality.This time I had tires switched from stock wheels to aftermarket wheels with balancing and TPMS transfer.They gave me a discount because I brought the wheels/tires in loose.I got home, mounted the new wheels and everything is great!