Overview and CQC Inspections

OverallGood

Our inspector's description of this service

Last updated 27 January 2017

Sunny Meed Surgery offers primary medical services to the population of Woking in Surrey and the surrounding area. There are approximately 9,300 registered patients. Sunny Meed Surgery has a main site and a smaller branch surgery at Goldsworth Park Health Centre.

The practice was situated over two floors. The first floor is for administration staff only. Most of the GP rooms are accessed via a small number of steps. However, there are two treatment rooms on ground level. Patients can be offered appointments in these two rooms if required. There is disabled access with a seated waiting area. There is an accessible toilet for patients on the ground floor and there are baby changing facilities.

Sunny Meed Surgery is run by three partner GPs (two male and one female). The practice is also supported by three salaried GPs (one male and two female), one female GP registrar and one female Foundation Year doctor, three practice nurses, a health care assistant and a clinical prescribing pharmacist. The clinical team is supported by a full-time practice manager and assistant practice manager and a team of administrative, secretarial and reception staff. (Clinical pharmacists work as part of the general practice team to resolve day-to-day medicine issues and consult with and treat patients directly. This includes providing extra help to manage long-term conditions, advice for those on multiple medicines and better access to health checks. The clinical pharmacist at this practice is able to prescribe medicines).

Sunny Meed Surgery is a training practice for GP Registrars and Foundation Year doctors. GP registrars are fully qualified and registered doctors who are on a three year GP training course. This involves further medical training in specialities and are attached to a practice under a supervising qualified GP. The foundation programme usually involves six different rotations or placements in medical or surgical specialties. The rotations enable doctors to practice and gain competence in basic clinical skills under supervision.

The practice runs a number of services for its patients including asthma reviews, child immunisation, diabetes reviews, new patient checks and holiday vaccines and advice. As well as spirometry, minor operations, cryotherapy, ear syringing, injections to treat symptoms of prostate, breast cancer, secondary bone cancer or endometriosis, Cardiovascular disease (CVD) reviews, pre-diabetic reviews, and a specialised blood test for Deep Vein Thrombosis (DVT) and ECGs

Services are provided from two locations:-

The main Surgery

Sunny Meed Surgery, 15-17 Heathside Road, Woking, Surrey, GU22 7EY

Opening Times

Monday to Friday 8am to 6.30pm

Extended hours

6.30pm to 8.30pm Monday and Thursday evenings with the Practice Nurse and the HCA

6.30pm to 8.30pm on a rotating basis either on a Wednesday, Thursday or Friday evening with one of the GP partners.

And the branch Surgery

Goldsworth Park Health Centre, Denton Way, Woking , Surrey , GU21 3LQ

Opening Times

Monday , Tuesday and Thursday 8am – 6.30pm

Wednesday and Friday 8am to 1.30pm

During the times when the practice is closed, the practice has arrangements for patients to access care from an Out of Hours provider.

The practice population has a higher number of patients aged between birth and nine years of age, 40-54 and 85+ years of age than the national and local clinical commissioning group (CCG) average. The practice population shows a lower number of patients aged from 15 to 29 and 60-69 years of age than the national and local CCG average. The percentage of registered patients suffering deprivation (affecting both adults and children) is lower than the average for England. Less than 10% of patients do not have English as their first language.

Inspection ratings

We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:

Outstanding – the service is performing exceptionally well.

Good – the service is performing well and meeting our expectations.

Requires improvement – the service isn't performing as well as it should and we have told the service how it must improve.

Inadequate – the service is performing badly and we've taken enforcement action against the provider of the service.

No rating/under appeal/rating suspended – there are some services which we can’t rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.

Ticks and crosses

We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.

There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.

The service must make improvements.

At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.