ShareFile Operations and development have been able to identify the issue which was causing heavy delays in sending ShareFile notifications. Our operations team has since been able to resolve the issue and have been able to process all of the delayed notifications.

We apologize for any inconvenience this has caused and will continue to monitor this closely.

Posted over 1 year ago. Nov 21, 2017 - 13:47 EST

Update

We have received multiple reports from customers regarding ShareFile notifications not being received. We are currently working with our operations team to diagnose and resolve the issue.

We apologize for any inconvenience this has caused and will provide an update as soon as possible.