Terms & Conditions

Conditions of use - Use of this website is an acknowledgement of, and acceptance of, all terms & conditions listed here. If you do not agree with this, you should contact us to let us know that you do not agree, and then leave the site.

Copyright - All images and artwork shown on this site are copyrighted, and all trademarks are the property of the individual artists and/or Crash candles. Reproduction is allowed exclusively for the purposes of the marketing of, and publicity for, the products shown on this site. Any other use will be deemed a violation of copyright.

Shipping - The products shown on this site are normally in stock for immediate shipment. We will notify you of any delay that could extend beyond a few days, to see if you will want to wait for that product.

Crash Candles Retail Shipping Rates:

Any order with a shopping basket total of $0-$25 will be charged $9.95

Any order with a shopping basket total of $26-$50 will be charged $11.95

Any order with a shopping basket total of $51-$75 will be charged $13.95

Any order with a shopping basket total of $76-$99 will be charged $15.95

Any order with a shopping basket total of $100+ will receive FREE SHIPPING!

Payment - Credit cards are not run until the product is ready for shipment. Wholesale accounts may be offered terms, conditional upon the receipt and approval of credit references.

Refunds & returns - No returns will be accepted without prior approval. Product must be returned within 90 days of shipment for evaluation. Once received, any returned product will be inspected and credit will be issued promptly if the product is 1) received in good condition and 2) determined to be defective.

Warranty - We warrant the product to be received free of defects in quality and workmanship. If you are not happy with your purchase for any reason, please let us know and we will work with you to remedy the problem.

Warning - Always keep a lit candle in sight. Never place a candle on, or near, anything that could catch fire, and keep candles out of reach of children and pets. Trim wicks to 1/4” of length before lighting for the best performance.

Crash Candle News & Announcements

Chicago Skyline glass is now available in the 11 oz tumbler size, as well as the newest pint glass size. A pefect gift for the Chicagoan in your life, or a treat for yourself. Chicago Skyline candles feature the same glass as the tumblers, and can be cleaned and saved after burning (like all Crash candles). All are lead free and dishwasher safe for years of use.