TripAdvisor Traveler Rating:

3.05Cleanliness

4.05Location

2.05Rooms

4.05Service

4.05SleepQuality

2.05Value

3.05

“Week End Trip”

Jul 10, 2013James I, Newport

I expected better, probably wound not stay again. The breakfast area was way too small. I was not impressed with breakfast. I went to another place to have breakfast after my experience on Saturday morning. People had to stand or sit on the fireplace ledge. Card reader on back door some times worked. Elevator moved as fast as a turtle. Jim Inman

Read management response to this review.

Management response from HospitalityMgr, Manager

It is certainly regrettable that your recent experience was not more positive and we wish we had had the opportunity to address any issues you had at the time of your stay. We strive to create an enjoyable and pleasant experience and hope you will give us that opportunity should you return to Rockford for another visit. Thank you for sharing your thoughts.Sincerely,Michele WatsonGeneral Manager
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