Recently placed my first order with Scograil. I was contacted promptly about an aspect of my order and the whole transaction was handled in a friendly and professional manner. Prices are very keen and the order was very well packed (Including a couple of substantial catalogues at no charge) and delivered promptly. From online order to delivery was just four days. Many thanks. I will certainly by buying from Scograil again.

Kevin , New Milton -
16 Oct 2018 -

I recently ordered a model locomotive from Scograil's website which unfortunately (No fault of the shop's) was not working on arrival. I contacted the shop and was advised on how to return the item; which I did that afternoon. I was amazed to find that they sent a replacement model to me that same day (This model works perfectly); before the original could possibly have reached them. Such service turned my initial disappointment to great joy. Words cannot express how delighted I am with this shop, would that there were more like them, highly recommended!!!

Vivian , Spalding, Lincolnshire -
27 May 2016 -

I visited this model railway shop today. I came across it quite by accident as I went to visit Coastal DCC (see separate review) and found this retailer to be in the same building. Very convenient!
The shop is very well stocked with items at very competitive prices. I purchased a loco and the proprietor willingly tested it thoroughly at all speeds in both directions on the nice long test track. So nice to get personal service rather than just buying on-line!
The owner is very knowledgeable as he is an professional ex-railwayman, so he certainly knows his stuff.
Great service - and I will certainly return. The shop is very conveniently situated just round the corner from Derby Road station on the Ipswich - Felixstowe line (I travelled there by train). It looked like there was plenty of on street parking around there as well.
Highly recommended.

David , Framlingham, Suffolk -
12 Jan 2016 -

Excellent shop with very helpful, knowledgeable staff and a very good stock range. I can always get useful bits and bobs from neil and his team, as well as useful railway/modelling tips. Prices are always good, and you can see locos running before buying. At the time of writing this (Jan 2016) the shop had recently moved to 48-52 tomline rd ipswich ip3 8db.

Alan , Ipswich -
06 Feb 2015 -

Great shop - Great people - Know their stuff

John , Devizes -
06 Jan 2015 -

I only discovered this shop via an Online forum and decided to give it a go while looking for a rare and discontinued item. I emailed them, received a call back the next day and he had at least 5 of what I wanted, I only wanted 2. They were about 30% less than rrp and I received them 2 working days later over the christmas period. I will definitely buy from them again. A bit too far away for me to pay a visit though.

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