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Me(acting like I didn't hear her) "Sir looking at my schedule it appears that I'm already booked for the whole month and wouldn't be able to fit you into my schedule. Since you have a serious problem that needs immediate attention, I would suggest looking in the phone book to find another plumber as I don't believe I'm the plumber to suit your needs. Thank you again for calling and have a nice day".

Ferrari guy "w...."

Didn't give him a chance and hung up. He didn't call back. Got my new jetter working, fixed an electrical problem in the van and closed the door on this guy. Very good day indeed.

Comment

Yes sir, I have re-thought and carefully considered my prices. I want to thank you for helping me realize I under-bid your job. From now on, jetting mains is a minimum of $350. If we jet more than 1 hour, it's an additional charge. Ben, try not to get mad. It's a game, guys like that are out there and don't mind pi$$ing people off or frustrating you to no end. Without getting into the old price debate, what is sewer jetting worth?? It's worth what someone is willing to pay. Your prices sound extremely reasonable for any area. On the second call, I would have given him an even higher estimate and wait for him to hang up on me. This guy may have shopped around already! Wait til he sees what the "big guys" will charge him to jet a line.

Comment

I love it when the shoppers ring to get a price on a blocked sewer and then ring around and phone back when they realize yours is a fair price and I tell them I am not interested in clearing their sewer and good bye.