Founded in 1821, GW is the largest institution of higher education in the District of Columbia, to include ten academic units, with a full-time equivalent enrollment of a little over 20,000 students and approximately 11,000 full-time and part-time employees (faculty and staff). The George Washington University is a community dedicated to learning, communication, respect, service and teamwork. As one of the largest private employers in the District of Columbia, the university seeks employees who support the teaching, research, and public service mission of the university.

Job Description Summary:

To support the Identity and Access Management Team in analysis and implementation of identity management, access management, and directory services solution at the University.

Minimum Qualifications:

A Bachelor’s degree in an appropriate area of specialization plus 3-5 years of appropriate experience.Degree requirements may be substituted with an equivalent combination of education, training and experience.

Desired Qualifications:

Ability to translate user needs into requirements documents and design solution to meet the requirements. Prepare test cases and coordinate testing, implementation, and training for these requests with the technical team and other functional team members.

Comprehensive knowledge of the Identity and Access Management project lifecycle, with a strong preference for Oracle Identity and Access Management tools is desirable.

Strong working knowledge of principles, philosophies, and best practices for Identity and Access Management is required. Ability to identify and analyze complex problems as they relate to Identity and Access Management and proven ability to provide solutions is desirable.

Ability to identify and recommend process changes or business practices for the purpose of streamlining business processes (internal and external) is desirable.

Ability to quickly learn new product functionality and to effectively communicate that information to end-users and the impact of this information to the end-users’ existing system usage.

A demonstrated multitasking ability.

Ability to work well individually and as a team member.

Strong written and verbal communication skills and work experience in a higher education institution is strongly desired.

Experience as a project manager, team lead, or task lead.

ITIL foundation certificate is desirable.

Clear understanding and experience with formal software development lifecycle is strongly desirable.

Special Instructions to Applicants:

Job Duties

Participates in user requirements gathering, verification, and testing sessions as directed and develops test scripts, performs tests according to these scripts, and documents the results. Works with users to define and critically evaluate production problems and suggest solutions. Take ownership for resolving the production issues.

Assists users in articulating business requirements. Oversees translation of user requirements into technical specifications to ensure that the requirements are met.

Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Supports and troubleshoots interactions of the universitys IAM systems and ancillary systems. Utilizes appropriate techniques and tools to identify and address problems and also coordinates with IdM development and operations, technical support, the help-desk, and users to identify and resolve problems.

Provides daily support of IAM applications; including Oracle IAM suite.