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Gimbal problem

Good morning,
I have a problem during the update, the first uodate failed and I fo und the gimbal in a wrong position, I to remade the update but the gimbal continues to go in the wrong position.
It's impossible to move the gimbal because is feeble.
Update:
app 2.7.1
aircraft 1.6.00.40
rc 1.5.80
cam version unknown (!!)

Whit the Dji Support I discovered that the gimbal has the update version 0.0.0000, the problem is this.
To fix it they say I have to try and retry updating or left the drone make dddddddddd for an hour but nothing has changed.

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