Some doctors may request their patients undergo pre-testing before a scheduled surgery. At Adventist Hinsdale Hospital, pre-admission testing is located by patient registration on the first floor.

What should I bring with me if I am having tests done?

Bring a doctor’s order, your insurance card, a driver’s license or other photo ID. Those under 18 years old must be accompanied by a parent.

Where do I go to pay my hospital bill?

To the onsite cashier who is located on the first floor. Checks, credit cards, or cash are accepted. The cashier’s office is open 7:30 a.m. to 4 p.m. Monday through Friday. The admitting department accepts payments when the cashier’s office is closed.

Do you accept my insurance?

There are many ways to find if your insurance is accepted by Adventist Hinsdale Hospital.

Review the provider directory provided by your insurance company which should list hospitals and physicians covered by your insurance.

Call the telephone number on the back of your insurance card and ask a customer service representative if the facility is covered.

The nursing staff is unable to give medical advice over the phone. Contact your family physician for answers to medical concerns. If you do not have a physician, call 630-856-7500 to ask for a physician referral. TDD patients can dial 630-856-6731 for physician referrals.

What is the TDD number?

The TDD line for the emergency room at 630-856-6731.

Is there free parking at your facility?

Free parking is available in the visitors’ parking garage located on the south side of the facility. Free valet parking is available from 7 a.m. to 3:30 p.m. Monday through Friday.