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Yesterday I was driving around in my hometown and listening to the radio. The DJs did a segment on the suicide of Jacintha Saldanha, a nurse in a hospital where Kate Middleton was being treated, who was pranked by some radio DJs and tricked into giving out Middleton’s medical information.

The DJs on my hometown station put a caller through and asked for her opinion. She said that it’s not at all the DJs’ fault that Saldhana clearly had issues and that they shouldn’t have lost their jobs because of what happened. Furthermore, it was “irresponsible” of Saldhana to kill herself and leave this whole mess behind.

Lesson one: never listen to the radio in Dayton, Ohio.

Lesson two: people have a lot of trouble with grey areas and blurry lines.

(Of course, I mostly knew both of these things already.)

It seems to be very difficult for people to form an opinion on this tragedy that isn’t extreme. Some say that the DJs were just doing their jobs, the prank was completely harmless, just a bit of fun, and Saldanha was messed up and crazy. Others say that the DJs are terrible people and should be blamed for Saldanha’s suicide. The latter seems to be the minority opinion.

I don’t think that the truth always lies between two extremes. In this case, though, I feel that it does.

Suicide is a complex phenomenon and the suffering that causes it–and that is caused by it–makes it even more difficult to comprehend. A particularly painful fact that the friends and families of people who kill themselves sometimes have to face is the fact that suicide often has a trigger. Sometimes, that trigger is other people.

I remember reading a young adult novel called Thirteen Reasons Why a few years ago. The novel is very serious for a YA book, and the premise of it is that a teenage girl, Hannah, has killed herself and left behind a set of audio recordings in which she explains to every person who was implicated in her mental troubles what it was that they did.

One was addressed to a guy who found a poem she wrote and spread it all over the school. Another was to a guy who took photos of her through her bedroom window. By the end of the book you get a picture of a girl who was just completely used and marginalized by almost everyone she interacted with.

And yet–this is the part that some readers, judging from the reviews, didn’t get–Hannah is not supposed to be a wholly sympathetic character. You’re meant to feel sorry for her, but her actions are meant to make you uncomfortable. The tapes she leaves behind seem a bit vindictive. And at the end you learn that two of the major triggers for her suicide were that she failed to stop a rape at a party and that she allowed her friend to drive drunk–and hit and kill someone.

So, who’s to blame for Hannah’s suicide? Her classmates were cruel, yes. But they didn’t know what she was going through. And she could’ve saved herself a lot of guilt had she intervened and stopped the rape and the car accident, but can you really expect a terrified teenage girl to do that?

The point of the book, to me, is this: you can’t blame anyone. It’s comforting to think that you can, but you just can’t.

Similarly, the Australian DJs who pranked Saldanha could not have known what would happen. In fact, even now we don’t really understand. Although she reportedly left a suicide note, we don’t know what it says, and we don’t know what kinds of personal struggles she might’ve had leading up to her death. To their credit, the DJs have said that they’re heartbroken and sorry.

But blaming Saldanha is sick and cruel.

And while I don’t blame the DJs for her death, I still think they shouldn’t have done it.

The thing is, we live in a world that presumes that everyone is “strong” and mentally healthy and capable of dealing with whatever life throws at them without falling apart. This is why people like Saldanha are blamed and exhorted to “just work on their issues,” even after they’ve died.

We expect people to conform to an ideal that includes emotional strength, confidence, and resilience, and we refuse to concede that few people are able to live up to this ideal all of the time. How much do we expect a person to bravely, stoically handle? I’m not sure there is a limit.

The DJs assumed, whether consciously or not, that Saldanha would either see through the prank or be able to deal with the international attention she would receive for falling victim to it. As it turned out, she was not.

With the recent focus on bullying sparked by suicides of young people who were hectored as outcasts, a new or newly articulated risk factor for suicide has gained currency: humiliation. Though certainly related to hopelessness and to real or threatened financial embarrassment, humiliation is its own very private experience, with its own equally private triggers. How and why certain events might brutally transgress honor and dignity in one person yet the same events barely touch the next, remains inscrutable. In this particular tragedy, it seems a sense that she was being publicly ridiculed—humiliated—somehow pushed Ms. Saldanha over the edge, an edge previously defined and maintained by her tremendous pride in her work.

Why do we expect people to deal with public humiliation for our own entertainment?

I would hope that rather than limiting the discussion to what these particular DJs should or should not have done, we expand it to talk about the exploitation and degradation that modern media thrives on. That these DJs would even think to go through such trouble to obtain someone’s private medical information is ridiculous. That there is a market for that information is ridiculous. I’ve long believed that celebrity gossip is unethical, but when it sets off a chain of events that ends in a suicide, that becomes even more apparent to me.

Not only is it impossible to blame any individual person in this awful story, but to do so would be to miss the point. Something in our culture–in the ways we relate to each other and in the ways we expect each other to be strong–is broken.