We’ve already reviewed Mirasvit Help Desk MX, and now it is time to pay closer attention to Knowledge Base – a solution designed to provide your store visitors with answers to their most frequent questions. There are two reasons to use this tool: it substantially reduces support/helpdesk load, as well as saves your customers time. As a result, your admins have more time for more essential tasks, and your customers are more satisfied with the user experience you provide on your website. Below, we will describe how Mirasvit Knowledge Base for both Magento 2 and 1 works from the perspective of admins and buyers, but let’s have a look at its core functionality first. Continue Reading

The best way to prevent your ecommerce business from losing customers due to the lack of well-timed reliable support is to add a helpdesk service to the set of features already available on your website. We’ve already gathered the best helpdesk platforms in this post: Top Helpdesk Services and Tools. Today, we will provide you with a detailed description of Mirasvit Help Desk MX – one of the first helpdesk Magento 2 extensions. Below, we will show how Mirasvit Help Desk MX for Magento 2 and 1 looks from the perspective of both admins and buyers.Continue Reading

It is hard to argue that every ecommerce business requires constant analysis. Otherwise, there is a risk of losing everything or at least running an online enterprise with the least possible effectiveness. Unfortunately, the default Magento platform (we are talking about its both versions) does not offer a robust analytics and reporting system. However, you can always rely on third-party solutions, such as Mirasvit Advanced Reports. The tool lets you get a profound insight into the performance of your Magento website. The Mirasvit’s module is available for both Magento 2 and Magento 1, so it doesn’t matter what version of the ecommerce platform you use. Below, we will introduce you to all nuances of the Advanced Reports extension.

The Internet is full of various shopping engines and marketplaces, where you can find lots of new customers and significantly increase sales. But there is one obstacle on your way onward new sales channels – it is necessary to create a comprehensive product feed. Although it is possible to master new platforms manually, we don’t recommend to choose this approach, since it is time-consuming. Instead, you can utilize the Mirasvit Advanced Product Feeds Magento extension, which is available for both 1.x and 2.x.

The module is fast and flexible, supports Google Analytics integration (so you can freely measure your campaign results), and provides over 50 ready-made configurations. Below, we describe how this tool works.

Today, we would like to draw your attention to Mirasvit Sphinx Search Ultimate – a Magento extension suitable for both versions of the platform that utilizes the most modern and reliable approaches to the product search. If you still hesitate about purchasing the module, we will try to dispel your doubts by describing the tool in this post.

If you want to learn about other improved search solutions for Magento 2 and 1, check the following posts:

Lack of decent product content is what prevents ecommerce businesses from booming. The years of industry growth have proved crucial the support of offers with a trustable and detailed visual representation. Thus, your store can deem credible to any visitor. In addition, engaging audio and video, catchy images, and other multimedia themselves can become solid marketing tools.

To show you how to enrich your site content, below, we are going to discover the ways to create visual/color swatches and to import them as well as product images into a Magento 2 store.

Modern digital activities are often performed in a rush, so they lead to misspellings and typos. For example, your store visitors may be in a hurry or busy, which leads to typing search queries inaccurately. As a result, your website does not display search results they’ve been looking for. Thus, when looking for something on the run, potential clients will be dissatisfied with your online storefront. To prevent this problem, we recommend you to pay attention to the Search Spell-Correction extension by Mirasvit. The module is available for Magento 2 and 1, so it is an excellent way to help your shoppers find what they came for on both platforms. The Search Spell Correction extension will correct all misspellings and typos during the search, increasing sales and the number of returning customers on your ecommerce site. Continue Reading