Contact Contact Us for more

For Orders:
To place an order, you may reach us at 866.437.4797. Specialized customer service representatives are available Monday- Friday from 9AM to 6PM Pacific Time.

By email
Email is your best bet. We try our hardest to reply quickly. Click here to send an email. For the most part, we reply the same day, the next day at the latest. If you have an urgent issue, just let us know in the subject line of your message.

Regarding orders
If you want to place an order, remember you can order online and call us with your credit card number, or fax in your credit card payment. Ordering online is quick, easy and safe, and reduces errors.

Vendor Relations
To reach our buyer, please email buyer@hipundies.com. Please ensure that the file size of attachments is less than 1MB or else your emails will not reach their destination. Please do not contact our customer service department to reach our buyer.

For help with an existing order

Use the contact form below for the fastest response to a probelm with an existing order. Your correspondence will be routed to the appropriate customer service person to handle your issue. This is the most efficient way to resolve an order issue because the appropriate customer service agent can research your issue and provide a response. Our response timeis between 2-4 hours during normal business hours, Monday-Friday 9AM-6PM Pacific Time.