ANACOM finds that the procedures used to measure Quality of Service Indicators do not guarantee anonymity of the panellists, raising the possibility that test postage might be treated more favourably than actual postage.

Operators have understood, incorrectly, that the blocking of all traffic, once the general data cap has been exceeded, is the result of ANACOM's determination, when it is in fact their sole responsibility.

In 2017, ANACOM remained engaged in a wide range of activities across the different areas of its work. A Summary of the main activities is included in the Report on Regulation, Supervision and Other Activities.