On Friday, Apple updated its Knowledge Base library article regarding current issues facing iPhone owners. The full article can be found here, but the guys over at iPhone Atlas have pointed out some interesting tidbits:
“Sound from receiver is muffled or too low: ‘Make sure the receiver is over your ear. Move it around until it is in a spot that produces the clearest sound.’
Low microphone volume: ‘If you are using a third-party iPhone case, make sure it is not covering the microphone. Try making some calls without the case to see if a caller can now hear you more clearly.’
Display image issues: ‘This can include white screen, bright or dark pixels, lines in video, or sections of video missing. Turn iPhone off and turn it on again.’
No cell signal strength anywhere: ‘Check to make sure you‚Äôre in an area with network coverage.’
Battery life seems short: ‘If you are charging using your computer, don‚Äôt connect iPhone to your keyboard.’
No sound through stereo headset: ‘Unplug and reconnect the headset. Make sure the connector is pushed in all the way.'”
The article doesn’t mention if any of these variables change with the iPhone 1.0.1 Update which came out this week and essentially focuses on human factors that can go wrong with iPhone usage.
If the Knowledge Base article provided any solutions that were eluding you, let us know in the comments or forums.

On Friday, Apple updated its Knowledge Base library article regarding current issues facing iPhone owners. The full article can be found here, but the guys over at iPhone Atlas have pointed out some interesting tidbits:
‘Sound from receiver is muffled or too low: ‘Make sure the receiver is over your ear. Move it around until it is in a spot that produces the clearest sound.’
Low microphone volume: ‘If you are using a third-party iPhone case, make sure it is not covering the microphone. Try making some calls without the case to see if a caller can now hear you more clearly.’
Display image issues: ‘This can include white screen, bright or dark pixels, lines in video, or sections of video missing. Turn iPhone off and turn it on again.’
No cell signal strength anywhere: ‘Check to make sure you‚Äôre in an area with network coverage.’
Battery life seems short: ‘If you are charging using your computer, don‚Äôt connect iPhone to your keyboard.’
No sound through stereo headset: ‘Unplug and reconnect the headset. Make sure the connector is pushed in all the way.'”
The article doesn’t mention if any of these variables change with the iPhone 1.0.1 Update which came out this week and essentially focuses on human factors that can go wrong with iPhone usage.
If the Knowledge Base article provided any solutions that were eluding you, let us know in the comments or forums.