Which video chat to use when working from home

April 30, 20200

It’s
been roughly a month since a lot of us moved office. And I don’t mean we went
to work in some fancy all-glass building with built in smart home technology.
We just went home and continued our work there. The Covid-19 pandemic gave us a
really useful insight as to how much office time do we actually need. This, to
some point also depends on a person, but the important thing is that many
cons-opininated workers will see that the technology enables us to be just as
effective from the comfort of our own homes as we can be in the office.

Since
many of us are the visual type, we do however need to see other people from
time to time, and it is a hard fact that seeing someone’s facial expressions,
their gestures, the way they talk and how they act accounts for than 70% of our
perception, the actual words are only about 20%, the way someone says something
is the 10% that’s still left. So even if you don’t have to necessarily be at
the office and see everyone every day, you do however need to see people in
order to understand them well and clear and to be able to make the right
business decisions.

What
we need in these sort of circumstances is kind of the best of both worlds. A
reliable programme, that will enable us to see and hear eachother clearly, when
we want and need to. What follows is a comparison of the three most commonly
used video chats. Skype, Viber and Facebook video call. First, not everything
depends on the software. The internet speed is of vital importance here, if
your connection is slow, expect delays and pixelation. Also the camera quality,
be it a web cam or your phone’s front camera, does matter, and ofcourse the
phone itself, but here the problems occur mostly with low and sometimes mid-range
devices.

For
work, Skype is probably the most popular of these three applications. It was in
the beginning a desktop app, but had to get in touch with the time and went
mobile. It enables you to do pretty much everything, from chatting, sending files,
taking pictures and videos directly from the application. The phone and desktop
app are in sync, and the quality is generally good. That being said, see above
for the possible issues. If you put some money into you account, you can also
make landline calls at great rates all over the world. Another thing that Skype
enables is that you don’t have to use your phone number when creating an
account, which makes it easy to separate your private and work accounts and
contacts, plus you don’t have to share your phone number with contacts you
don’t want to.

Viber
is a good alternative to the rest of the communication programmes. It gives you
about the same options as the other communication tools, so video and voice
calls, pictures etc. The good thing is that it automatically scans your contact
list and enables you to communicate with anyone in your phonebook through
Viber. You also get a nice little notification if any of your phonebook
contacts installs Viber. Just as with Skype, with Viber Out function, you can
call landline and mobile numbers at reasonable rates. In general the video
calls and sound quality are good, but then once again, if you don’t have a good
internet connection or camera, don’t blame the application.

Last
but not least is the Facebook video call. The good thing about it is that you
can use it with anyone you’re frineds on Facebook with, and since mostly
everyone is on Facebook, there’s a good chance you can very quickly connect
with anyone. You don’t need to have the Facebook app installed to have the
Messenger up and working, but it will in that case require a mobile number. The
handy feature id that you can talk to several people at a time, share your
exact location and ofcourse files and pictures. What’s maybe not so great, is
that you can’t configure notifications by category, like calls, messages etc.,
which means that you either turn all the notifications off or all of them on.
Hopefully, this little
comparison will help you with organising your day to day business life, now
that things have shifted a bit. Do try and find what works best for you, many
use two or more communication applications and just see what works best at that
time, but also see what works best with those you communicate with and see how
you can stay connected.