Its around 6-7 years old....its been a great washer and this is its 1st problem.

Push in timer knob and unscrew turning counter-clockwise, remove 1/4 inch scerws that mount the timer unplug harness and re-install, Oh I forgot tomention to remove the 1/4 inch srcews on top of the consol to gain access to controls

O.K. I will try to make amends. On the model number plate it says series #, is it a 10 or 15? The part # for the series 15 is 22002190. You should have bought the part here, this is the only parts company that will exchange electrical parts, hopefully the co. you bought this from will exchange the timer for you, which they should since they might have sold you the wrong part. :cool:

Well lets say when one makes a mistake (and I asked the series question of the local company) they should make amends. If they don't I have the right part in my cart on Repair.com

Oh, the reason I didn't order the part from you is that you $15.00 higher than it was locally and that is with the shipping. That is = to a case of Coors Light and a pizza.....

Otherwise, it has to be a series 10 since the 15 (which I have) didn't work.

No problem on the instructions... I work on programming these dang computers and they are worse than appliances. Once I started looking I found the slot on the timer knob cover and that lead me down to the 2 screws.....Just another learning experience!!