I've never gotten monitoring email alerts to work since I've installed Spiceworks. I recently had a server that ran out of disk space and spiceworks was set to email when limit reached below 25%. In fact the main OS partition is consistenly below 25% so I would assume that I should receive an email daily.

Email settings are correct - we use the help desk and all the email function is fine.

Here's an interesting thing. Not sure when this started but I cannot seem to open up the inventory screen. Same is true with the ltest 3.6.33156 build. spiceworks ends up crashing trying to access /view/Workstations/devices

1st Post

I did not downgrade from 40 to 3.6, I installed the 3.6 straight out and the event alert notification is set in user accounts and also on the individual reports but yet it is not sending out the email consistently and the "spicemeter" is not updating that it has indeed been "accomplished" so anyone have any idea besides the supposed best answer given here?

I have been using version 3.6.33156 out of the box and yes I did get the initial notifications. As I said, maybe I wasn't clear, I am not having trouble getting alerts (well some alerts yes) but the fact is that even though in the user accounts it has been check "notify me" and for the most part it does, the spicemeter still shows pending which tells me something is getting missed or its just bad spicemeter code. If its just bad spicemeter code, even though annoying, I can live with that and I don't care. I just want to make sure its not more of a core issue which means missing alerts. You still want me to clear my email settings? seems unnecessary. Please advise. TIA.

The Spicemeter does not control the alerts, so do not judge the accuracy of the alerts based on whether or not the Spicemeter shows alerts are pending.

Test the alerts to confirm they are working correctly. If you can trigger an alert for any of your monitored criteria, it should work for all of them. Keep in mind that alerts are only sent one time until the conditions are cleared.

Are you referring to the Spicemeter within the app (top-right corner in 3.6), or the Spicemeter displayed on the left menu bar in the Spiceworks Community?

Try restarting Spiceworks if the top-right corner Spicemeter continues to show an incorrect value. Also, access your My Profile page in the Community to update the Spicemeter displayed in the Community (left side).

Oh I know that, sorry didn't mean to imply they are connected. I just figured whatever is not triggering the spicemeter to recognize that the alerts are configured might be affecting the alerts being processed. I trigger the event, and it did send out a message to me and I cleared it, so that seems fine. So at this moment it seems that it is limited to the spicemeter (the one in the application) although the community spicemeter echos the same thing as the application meter. Anything else I can do to help narrow this down?

Ok, so I did that and the mail was sent fine, the notify is checked and so event triggers seem to be fine. It seems now that its just the spicemeter problem.

The field: Be aware of events in your network by receiving automated email alerts, does not update with the green checkmark.

I will keep an eye on the rest to see if it continues to work 100% or misses something. Thank you. The meter is mostly a point of annoyance and hoepfully since it was chosen to be there, they can make it work.

Ok, let's extend the bizarreness a bit. I checked the Event list and there is a crap load of stuff there that I am NOT notified about even though I have alert on any event setup (just for initial testing and setup, this will not be permanent). So even with the proper email setting and obviously getting the form email, regular event triggers are not being sent.

Then I am not sure if you are aware but when you click on the event number, it opens up a page at M$ Technet which is broken. Each and everyone of them do this, maybe need to check the search link and make sure the Bing changes have not broken all your links.

Sorry, I should have been more clear. You can see it on dashboard via the environment chart or inventory -> events and then either way you click on the flash chart, it opens up an list of network events with 3 tabs, application, security, system and any of the events logged in there clicking them will result in the failed search at MSTN and yes, the timeline is showing all the events and they are triggered but no email for them. Now I don't necessary find that detrimental but it would be nice once in production that it notifies me of things I ask it to. BTW, thanks for hanging with this issue, I appreciate it.

Well the email was working to begin with but we redid it just to make sure because the alerts werent coming. Now, I'll bite, tell me what is the best way you want me to dump the list of events and post them for you so we can verify that it should have triggered the alerts or not. I love debugging, so I am game if you are.