The value proposition of cloud computing — the delivery model for digital innovation — has evolved from cost reduction and scalability to mobility and cognitive computing. One benefit is a path to improving customer loyalty […]

Wage and hour compliance is a complex and on-going challenge for public sector organizations. Many government agencies and municipalities have struggled to comply with the Fair Labor Standards Act (FLSA) since the mid 1980s, when […]

Here at Oakland County, we realize that the way our citizens seek information has changed. In order to provide our citizens with the best service possible, we made some changes too. Various county departments began […]

The sheer size and diversity of the public-sector workforce have forced governments to rethink how they manage their most valuable asset — people. Among the areas ripe for change are workforce management processes. These include […]

If you worked in government long enough, you have probably lived through government building fires, floods, power outages, chemical spills, etc. During these difficult times you realize: “How do we run our government and IT […]

Before sharing became a social media phenomenon, it was just an action verb. Children shared toys. Adults shared advice. People shared knowledge. But those were simpler times. Fast-forward to today, and sharing has a whole […]

The temperature gets warmer. The skies get bluer. The occasional snow squall becomes less frequent. Spring has sprung and we can now come out from under the gray skies of winter. But what should we […]

The local media loves to cover stories on overtime issues in county government; we see it almost every day. While there’s good overtime and bad overtime, it’s not easy for the public to understand the […]