Imagine this scene: Okay let's check on the inventory for our new widget, CLICK, SEARCH, pause... Wait wait wait. "We're sorry, there was an ERROR, please check back LATER."
What the heck does that mean. Later? Is it a "few days" like Facebook's flippant "we don't really care about FB apps cause they are not really critical path to our business" reply. Or would a cute picture of someone flogging the server, hopefully not your BRAND of server, help ease the tension of the fact that YOU CANNOT GET YOUR JOB DONE.[Continue Reading...]

So folks, here is a tipping point. Twitter has removed a feature, "Based on usage patterns and feedback" that was far and away the most useful discovery process I had. Follow someone interesting and see who they are tweeting with. It's easy enough to click on the @ed person's profile to see what the rest of the conversation is about. But now you CAN'T.[Continue Reading...]