Financial Support

Our Financial Inclusion Team offer a free service to our customers. They are able to offer a full debt advice service, giving advice on how to manage your debts effectively. They will complete a statement of your financial situation, including your income and outgoings, and use this information to work out what you can afford to pay on a regular basis towards priority bills, along with your debt repayments. They can undertake a benefit check with you to ensure that you are receiving all the benefits to which you are entitled, and can help you by advising how to, pay your rent, keep bills low, to insure your home, and to save for a rainy day.

We are available to visit you in your own home (or another location convenient to you, such as a library or our local offices).

We can support you with any of the following:

Debt Advice

Personal Budgetting

Benefit Entitlement checks

Universal Credit

Money Management

Benefit entitlement checks

Digital Inclusion

Local Support & Prevention Fund

Bill payments

Bank accounts

Credit Union - affordable loans and savings

Contents insurance

Heating expenses including oil and lpg

Digital Inclusion

Discretionary Housing Payments

Bill payments

Bank accounts

We can also make referrals to external agencies/organisations for further support, such as the Department for Work & Pensions, Marches Energy Advice (Fuel Poverty) or Local Authority Welfare & Support Team