COVID-19 HOMEOWNER RESOURCES

I am worried about paying my mortgage, what do I do?

CNE Loans

If you hold a loan serviced by CNE, please contact us immediately for payment options. Please call 423-756-6229 or email mvarnell@cneinc.org. If you need to request a loan deferment, click here for the application.

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Other Providers

HERE is a helpful guide for asking about mortgage forbearance. The advice within the article encourages you to speak to a housing counselor before talking with your bank. Please contact Ethan Pope at epope@cneinc.org or call 423-756-6256 for help.

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If you are looking for legal resources to navigate your housing situation, please visit:

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The National Low Income Housing Coalition has just released a database on owners of multi-family units.

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CNE Support

CNE staff are ready to help you navigate your lender's loan delinquency process. For help, contact Anna McPeak at amcpeak@cneinc.org or call 423-756-6221.

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Financial Counseling

CNE is providing financial counseling to anyone who needs help in creating a spending plan, prioritizing how to spend cash, what bills get paid, etc. Please contact Ethan Pope at epope@cneinc.org or call 423-756-6256 for help.

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Financial Tips

In "Surviving Debt: Expert Advice for Getting Out of Financial Trouble," a team of 20 experts from the National Consumer Law Center (NCLC) walks you through how to rank debts and expenses.

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The book starts with six steps to surviving debt. The first step is prioritizing debts whose nonpayment will immediately harm your family.