Probe Oil Tools

Case study

The Brief

Probe Oil Tools, based in Great Yarmouth on the Norfolk coast, serves the offshore drilling industry with a range of specialised wellsite equipment.

They asked us to redevelop their existing Access database, used to handle workflow and certifications, into an online solution that clients could use to download complete documentation packages quickly and securely.

What We Did

We developed a detailed specification before starting work, and also suggested some improvements to the original plan during development.

The new system controls all of the firm's works documentation, routing instructions and purchasing, as well as offering an online client portal for downloads.

Results

'We now have a fully functioning system that has improved our workflow and the satisfaction of our clients' says David Good, Quality Manager.

To find out more about our work and how we could help you, Call us on +44 (0) 1603 872331 or email info@rdresearch.co.uk

“RD Research provided us with a fully detailed specification prior to
commencing the project and though regular contacts were able to suggest
improvements to our original plan. Several modifications were suggested
and incorporated though the development process and we now have a fully
functioning system which has improved our work flow and the satisfaction of our clients.”