Update 3 of 3. Ugh. GMC and Goldstein.

Read the previous post on the GMC/Golstein saga if you haven’t already.

Saturday – you guessed it – “SERVICE – 4 WHEEL DRIVE!’. Again! Ugh. We’ll call Goldstein tomorrow for a reboot or update or cold-fixer or kick in the tire, or perhaps we have a dud truck, or more likely service repair that doesn’t understand how to fix this problem.

The previous blog on this had EXCELLENT comments including the following:

“Find a different dealer. What they meant by “rebooting” it, is they probably just disconnected the batteries and waited 5 minutes. You can update the software in the TCSM (4wd computer), but there is no “”rebooting”” procedure.

If it said service 4wd in the driver info center there will be a code stored in the module’s history. The dealer was probably stupid and disconnected the batteries (or “rebooted” it, as they said), thus clearing the code and destroying all evidence of what the problem was.

What the dealer needs to do, is next time it says service 4wd, they need to check the DTC history and see what exact code is stored, and then use SI (their service manual that basically spells out in crayon how to diagnose problems) and go through the proper diagnosis that way…….and not just reset the darn thing hoping it “fixes itself.”

So then – here I am – a farmer needing a truck daily. It’s a new truck and it’s winter! It’s a truck with 4 WHEEL DRIVE that doesn’t work AGAIN. A truck that I don’t feel is safe….and Goldstein having an ‘oh, that’s-so normal-it-just-needs-a-re-boot’ attitude. GMC with the same.Freakin’ lovely.