Services

One of the challenges of the service sector is that the product is intangible. As a result, clients determines its quality by the results, which may not always be immediate. The challenge is to encourage clients to trust that you will deliver, and to their satisfaction.

With WEBCON BPS, the product of service companies is safeguarded, with special attention to time efficiency and customer satisfaction. The system can efficiently manage the very core of the service sector, i.e. human resources, and the related processes of the employee lifecycle.

With the Rapid Application Development platform WEBCON BPS, service companies can operate in unison between systems, departments and branches, for genuine integration. With back office process automation and streamlined management in place, cost reduction and maximizing profit is a realistic scenario, and not just a promise.

With WEBCON BPS, service companies can create any industry-specific solutions that radically change their day-to-day operation for the better, for example:

Cross-sectoral service delivery – apart from logistic services, one of WEBCON’s clients provides also management of the entrusted goods in the outsourcing model, which builds their marketing edge

See below for examples of WEBCON BPS workflows that support the departments of service companies to provide top class services on a daily basis:

WEBCON develops world-class, enterprise grade Rapid Application Development (RAD) platform called WEBCON BPS (Business Process Suite). Built on top of SharePoint, the system allows IT departments and business process teams to continuously create applications using agile, iterative, no-code methods. The cutting-edge InstantChange™ technology revolutionizes the application delivery process and ongoing change management reducing time-to-business and project risk to a minimum. Every day, WEBCON BPS turns in-house IT departments into superheroes, and our partners into primary business application providers for their clients.

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