My Account

Shipping Information

FREE STANDARD SHIPPING on all orders above $55/- within Canada.

SHIPPING METHOD
We ship all orders from one of the followings:

- Purolator
- UPS
- FedEx
- DHL
- Canada Post

Should we not be able to ship your order within three (3) business days, we will make every effort to advise you of our estimated shipping date. If at any time you are not satisfied with 'anything', you may cancel your order anytime.

If you want to communicate with us about your order, please contact us through one of the following methods:

By eMail:
info@santaandme.ca
By Fax:
877-764-3293
By Phone:
403-764-4590

Which ever method you use to communicate with us, please be sure to include your order number. Your order number appears at the top of the confirmation email we automatically send you (a few minutes after you order).

SHIPPING RATES
Shipping rates varies from city to city, country to country. Our "LIVE" automatic shipping calculator which is hooked up with DHL, Purolator, UPS, and FedEx will estimate the shipping cost for you once you are ready to place your order. We have no control over any shipping rates, these shipping rates are already discounted from our shipping provider. Please select your shipping method according to your needs.

TIME TO PROCESS
Time to process your order is the estimated number of business days from your order date to the shipping of your items. In most cases, we will ship your order(s) from our distribution centre within two (2) business days. Please take account of the following circumstances where this process may be delayed:

a) Merchandise does not ship on Saturdays, Sundays or public holidays.
b) We are out of stock of some item that you have ordered.

TIME IN TRANSIT
Time in transit is the estimated number of business days from our distribution centre to your receiving address. This time is shown on the shipping page for you. If you are getting a FREE SHIPPING then please note that the transit time from Calgary to the Major cities in:
BC - 1 day express vs 2 days ground
AB - 1 day express vs 1 day ground
SK - 1 day express vs 1 day ground
MB - 1 day express vs 2 days ground
ON - 1 day express vs 3 days ground
NL - 2 days express vs 7 days ground
NS - 2 days express vs 5 days ground
PE - 2 days express vs 5 days ground
NB - 2 days express vs 5 days ground
QC - 1 day express vs 4 days ground
**Please note that we have no control over shipping time**

Also, please visit our Frequently Asked Questions section for more information. If you still have any questions, please Contact Us.

Santa And Me® is a Canadian owned company that has exclusive rights to the distribution all across Canada, for Rudolph and Me Inc., located in the United States with over 30 years of experience in personalized Christmas ornaments. Our unique ornaments help record family milestones, and provide memorable gifts for loved ones throughout their lifetime. Our variety of styles and detail oriented craftsmanship with the highest quality material goes beyond satisfaction for our customers. Our distinctive style of personalization on the finest quality ornament strengthens the memories of families for many years and beyond.
Santa & Me is a trademark of the company Santa and Me Inc. in Canada since 2009. Our company sells personalized Christmas ornaments, piggy banks, stockings, door hangers, and table tops. It is the only largest company selling personalized Christmas decorations in Canada with the largest sales.
If you have any questions and would like to reach us please Contact Us