Improvements or suggestions

Very easy to see what order would cost. Easy to place order and also easy to get hold of someone to speak to on the telephone - remember if UK based the office will be shut at 4pm GMT not 5pm!

Strengths

I spoke to someone on the phone three times and on each occasion they were patient, knowledgable and very helpful. Particularly when it came to resolving a problem and ordering a reprint and fast delivery of the replacement. The way this was handled took the stress out of the initial mistake, and as a result I would not hesitate in using the company again.

Improvements or suggestions

Account updates were not always accurate - for example status of an order was set to complete when it was still in transit. Speaking to someone however resolved this and they were able to give me a more accurate update.

In the event you found Copyshop UK with the help of Google, what search key words did you use?

First time Ive used Copyshop. Needed to order three different copy jobs. Website wasnt clear on how to place multiple jobs in one order so had to do them separately one after the other. This...

Strengths

The printing received was fabulous. Just what I wanted and high quality.
Staff were helpful when I had to call and sort out the invoices/postage

Improvements or suggestions

Allow your website to accept different copy jobs in one order
Send full order together and on time. Really frustrating to get one part too late for my needs and therefore have to get a local print run done, at more cost.

In the event you found Copyshop UK with the help of Google, what search key words did you use?

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