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Avg. Dealer Rating: (35 reviews)
"As consumers, we should be informed of what to expect when visiting a place of business which is why I am taking the time to write this review of my personal experience at Sterling McCall Acura. I contacted this dealership on 11/28/2017 to test drive a used 2014 Lexus GS350 listed on the cargurus.com website and ensure that the car was in stock. I informed the dealership that I would be traveling 30 miles from my house and that I did not have any time to waste, and in turn they responded that they had the car and it would be ready to test drive when I arrived. I arrived on time and met with the sales person (Dammy) who said he had to retrieve the car. I waited for approximately 10 minutes and when Dammy returned there was no car. He stated that the car was having tire issues and had been sent to the service shop for repair the prior day to which I sharply questioned why I had not been informed before driving 45 minutes to the other side of town. He apologized and asked if I would like to test any other cars, and I stated I did not. I left feeling lied to and very frustrated so I called the sales manager, explained the situation, and asked why they had wasted my time. He stated how they have so many cars and that it's hard to keep track of all of them and apologized and said that he would personally call me back shortly to look for another car close to the same price range for me. I never heard back from him. I do not hold anything against the salesperson as he is not the one I spoke to on the phone who told me the car would be ready. I do hold the sales manager responsible because his attitude shows me that he does not care about his customers. I take this personally because my time was stolen from me and cannot be replaced. This was my experience, and I will be posting it on as many websites as possible to inform others until I hear back from this dealership."

Avg. Dealer Rating: (21 reviews)
"This dealership called and give me wrong information on mileage of rdx Acura. When I went there they showed me different mileage rdx. I also checked with her too many times about this rdx,even an hour earlier.
She also told me she will lower the price after the price she said but she didn’t . I was so upset on that dealership I hope she will agree to that price "

Avg. Dealer Rating: (21 reviews)
"They told me they still had the car. I drove for over an hour to get there. Upon my arrival, they looked around then told me the car was sold the day before. I believe they were hokding it for someone else. "