By 2020, mobile money spreads throughout Africa, allowing some of the 2 billion people without access to financial services to come into the formal system.**

In 2020, the mobile-enabled workforce in the utilities sector doubles to 2.4 million, improving customer service and achieving superior cost efficiencies.***

2020 takes the ubiquity of mobile technology to the next level. Mobile devices of all shapes and sizes, including wearables like watches and glasses, keep millions around the world constantly connected, entertained and informed. Mobile tools revolutionize health care and education while mobile payments via NFC become the norm.