I had nothing but good service, very much on the ball. No objection in paying the fee to Wilson Peacock....as my sale fell through twice, but no let up, finally third time lucky...... Thanks Wilson Peacock... read full review

Services: Sales (as a Vendor)
Sold price: £232000 Would you recommend?: No
Postcode: Mk42

Sales (as a Vendor)
Sold price: £232000 Postcode: Mk42

1people found this helpful

Two points of gross issue.
This agent left the back door unlocked after a reviewing. The property was unoccupied at the time, and it was insecure for a week. This voided my insurance. A letter of complaint went unanswered.
Secondly, this agent allowed the buyer to move her possessions into the house before either exchange or completion. This was without consultation or permission, and voided my insurance.... read full review

What agent could do to change your mind?

See above - don\'t void insurance with poor practice. Leaving a door unlocked is a gross failing. Allowing a buyer to store possessions in a house with no cover and no permission is a gross failing.

Comment on agent fees

The house sold itself. It sold for 32 grand more than the highest valuation that the agent was initially willing to market it at - it sold for 12 grand more than my estimate.

Shockingly poor service. We called the office within an hour of this property going onto the market and left our details. No response. my wife called the office next day to be told they were having problems contacting the current tenant but they would call back asap. Two days later I called to be told they still couldn't get hold of the tenant. No problem I said, we can look at very short notice and at their convenience. Over the weekend we emailed again to confirm we were still very interested.... read full review

What agent could do to change your mind?

Jut telling the truth would have been a good start. What sort of training are they getting where its preferable to lie to potential customers rather than telling them the truth?

Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: MK42

Lettings (Prospective customer)
Postcode: MK42

1people found this helpful

Had contacted Bedford branch with interest to view property. I told the agent time which is suitable for me. However agent offered the time which didn\'t suit me, because I would needed to take day off from work. I ask them maybe it is possible to view on Saturday, still waiting for their answer. Does\'t look professional, if they can\'t manage viewing, when prospective customer\'s dealing with them.... read full review