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Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!

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I think that there have been some mistake.....Caller Tune means the ring-tone which is hearing by someone who is calling you.So you cannot set the caller tune yourself, it is provided by the Sim service provider.Here However, Ring-Tone means the tone which you are hearing when someone is calling you.We can easily set this tone by using....Menu......>Profile...........>Ringing tone setting....Set the tone what you wish............................

-Make sure the file is appropriate.. 30 seconds or less, mp3 format-When you add your music to the memory card, it shows up as a song but not as a ringtone right?

The solution is to create a different folder rather than using the “Music” folder the phoneautomatically creates for you. Transfer your music to this new folder you’ve created. The ringtones should show up as long as it fits the requirementsHope this helps:)

You plug your phone into the computer, go to settings, tools, USB mass storage. Than open the Dare Phone file in My Computer. After that you simply drag and drop songs from your itunes account or from another file on your computer into your phones music folder