I think my complaint with the character models mostly deals with how bad the faces animate, but her radical style change doesn't help, either. She looks all right when she shuts up, but... guh.

That video is a bad example of facial animations and pretty much everything else. At 20 seconds a character is frozen in place between Anderson and Shepard for several seconds before blinking out of existence. I don't like to use the "it's just a demo" excuse but after seeing that I think it's pretty clear they still have some things to correct. Facial animations might be one of them. Also, something about the running animation in the playable demo is hilariously awkward.

Okay, now that I've finished ME2 (just in the nick of time), I finally sat down to watch this trailer.

I cannot believe how good the CGI was. I'm usually one of the first to whine about the uncanny valley, and can always spot CGI characters/environment, but this was seriously good work. Seriously freakin' good. Wow.

So the opening to ME3 is based on DLC for ME2? That I didn't buy, and now my Shepard seemingly went against character because the game was trying to fill that void. Bioware and EA are devious bastards.

So the opening to ME3 is based on DLC for ME2? That I didn't buy, and now my Shepard seemingly went against character because the game was trying to fill that void. Bioware and EA are devious bastards.

That outcome was inevitable and not a choice. EVERYONE is forced to make that choice in the DLC.