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This talk will demonstrate new technologies that help measure and communicate
emotion, and describe ways in which these open up whole new lines of research.
The technologies to be shown include software for reading real-time emotional
expressions from the face, as well as autonomic arousal from the body.
While most of this research has been focused on helping people on the autism spectrum
and others with communication challenges, there are also hard research
questions to address in understanding customer experiences and
the role of emotion in decision-making. This talk will highlight ways we are
advancing the state of the art (at the Media Lab) in these areas.