Monitoring

Guarding businesses, both large and small, with 24-hour monitoring suited for every budget.

At Alarm Design, we are proud to use the COPS Monitoring System for fast, efficient, and professional services. Founded in 1978, COPS is now the largest wholesale alarm monitoring provider in the United States. They are UL listed, FM approved, IQ certified, and CSAA Five Diamond certified.

COPS’ large base, spanning North America, Canada, and the Caribbean, requires them to develop, maintain, and improve upon their robust industry-leading services and monitoring capabilities. They have the unique ability to provide large company benefits while maintaining a “hometown” level of personal service.

Dependability is key and COPS’ five hot redundant and load sharing central stations in New Jersey, Florida, Arizona, Tennessee, and Texas (Maryland will be added in 2015) ensure an unparalleled ability to provide fast, efficient, and professional monitoring, even under the worst conditions. Operating multiple centers in geodiverse locations not only gives backup in the event of unlikely equipment failures, it also decreases the probability that local conditions (such as blizzards, hurricanes, floods, etc.) could affect more than one station at a time. While local conditions usually increase the response times at other monitoring companies, COPS Monitoring System has proven time and time again that their multiple locations and staffing strategy work by consistently delivering desirable response times. It’s like paying for one monitoring company and getting five!

In addition to the advanced technical services, COPS Monitoring System’s dispatchers provide the professional, personal touch you need during an alarm situation Their rigorous recruiting, hiring, training, advancement, incentive, and quality assurance tools were all designed over several years under the direct supervision of an industrial psychologist. The programs are continually refined to ensure that they only hire and retain the very best people to serve you.