You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality.

Register a free account to unlock additional features at BleepingComputer.com

Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

The 1st shutdown was in October then 2nd on Dec 30 and 3rd exactly 1 week + 1 minute later. Last shutdown was this Monday.

At first I suspected the UPS which I replaced. Also heard from a neighbor that their server went down approx. the same time. I suspected an external cause. Power company replaced the connection on the pole as it showed signs of corrosion.

Middle two shutdowns happened on Saturday mornings. I realized something occurred when I saw the password request screen. No programs had been running.

The one this Monday occurred after I had started Quick Books and opened a word doc. Going about my usual morning business when all went black. Computer started up OK . Showed a report screen. I am showing that below.

Neighbors servers were OK.

My son suspects the internal power supply. I am unsure what may be going on.

FYI

Updating the OS is not an option. The version of Quick Books I use is made for the operating system on the computer. Updating the operating system would cause this version of Quick Books to not work correctly.

Running Kaspersky protection that came with the computer. They stopped supporting OS 10.8.5 last summer. Geek Squad installed a version that is compatible however it regularly gets stuck trying to update. Once I get this notice box the only cure is a restart.

As this computer is 5+ years old I will probably be replacing this Spring. I use this for my business and generally work on a 5 year replacement cycle.

BC AdBot (Login to Remove)

The report indicates the launchd daemon was attempting to start something, and the Mac generated a kernel panic -- the system was unable to process something and performed the Mac vesion of a blue screen of death.

My iMac desktop is older than yours and with the help of Apple support, dealing with a different problem, they helped me to upgrade my OS to El Capitan. So far, so good. As for your Quickbooks problem, you're between a rock and a hard place. Maybe someone at Quickbooks support can suggest something.