Paying your parking fine

Online

By cheque

To be made payable to Spelthorne Borough Council with the Penalty Charge Notice number and address of payee on the reverse and send along with the Penalty Charge Notice slip to the Cashiers Section, Spelthorne Borough Council, PO Box 290, Staines-upon-Thames TW18 1UX.

By telephone

Appealing a parking ticket

If you have received a PCN but wish to appeal its issue, you can do so within 14 days of the date of your PCN. This can be done by submitting your appeal through the our Parking Ticket Appeal process.

You can also appeal by contacting Parking Services. Please ensure you quote the PCN reference number and include a name and address in your correspondence.

Whilst the appeal is being considered, your case will be placed on hold. If your appeal is unsuccessful you will still have the opportunity to pay at the 50 per cent reduced rate for a further 14 days from the date of your 'no cancel' response.

If the challenge/appeal is unsuccessful a Notice to Owner will be sent 28 days after the issue of the Penalty Charge. Further information about this can be found on our parking appeals page