Cookies are very small text files placed on your hard drive (with your permission) by a Web page server. They serve as your identification card, and cannot deliver viruses to your computer.

To set up cookies, use your browser's Help or Find function to search for the term cookies. A step-by-step guide to enabling cookies can usually be found there. Once you have enabled cookies, you will need to exit and reenter our site for that function to take effect.

The most common problems accessing our site are due to the version or settings of your browser. In order for our site to function properly, we require the use of one of the following versions of browser:

On a PC:

Internet Explorer version 7 or higher

Netscape version 9.0 or higher

Firefox version 5.0 or higher

Google Chrome version 9.0 or higher

On a Mac:

Netscape version 9.0 or higher

Firefox version 5.0 or higher

Google Chrome version 9.0 or higher

Browser settings on a PC or Mac:

• Images turned on

• Javascript enabled

• Cookies enabled

• Pop-up blockers turned off

• Flash Plug-in version 6+

You can usually check the version of the browser you are using by clicking on the item About… under the Help icon. Other browsers not listed above may work properly if they are SSL-compliant and can accept cookies.