Part Time Night Auditor

Job Purpose: Perform all Guest Service Agent duties and ensure all revenue is posted to the correct departments. Balance all revenue departments on a daily basis, and complete all necessary reports.

Job Responsibilities:

Perform all audit procedures as set forth by the Hotel and company, on a daily basis.

Verify the status of all wake-up call requests and ensure they are properly handled.

Balance all cash receipts and work performed during the audit shift. Make deposits of cash.

Prepare the front office for the 'A' shift and reset day's business.

Act as a Guest Service representative and manager on duty during the night time hours.

Act as PBX operator during the audit shift.

Attend and actively participate in all front office meetings.

Participate in all training and cross training programs.

Take the initiative to greet guests in a friendly and warm manner.

Other duties as assigned.

Job Skills:

Understand and use math concepts in order to design a financial or economic system.

Work math problems quickly and accurately.

Understand and use computers and related equipment.

Speak and write clearly to report financial information.

Ability to be on your feet for long periods of time.

Job Qualifications:

Education

Associate or Bachelor's degree preferred.

Experience

Experience working in a full-service or luxury hotel. Professionally deal with difficult situations/people, conflict resolution skills, dealing with varied individuals of different educational levels. Must be able to speak, read, write and understand English and demonstrate good communication skills, both verbal and written. Must possess basic computer skills. Have general knowledge of the city where hotel is located and its attractions along with extensive knowledge of the hotel and its services and facilities. Most work tasks are performed indoors. Must be able to stand and exert well-paced ability for long periods of time. Must be able to lift up to 15 lbs. on occasion. Ability to spend extended lengths of time viewing a computer screen. Position will require grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual awareness.

Licenses/Certifications

None required

(ref. 13420)

Requirements

We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.

About Us

Wischermann Partners believes that engaged team members create loyal guests. Therefore, hiring and training a top notch team is our most important task in creating the operating culture for a hotel. We understand the importance of hiring from within the neighborhood, or that working with unions and trade organizations is necessary to create a positive work environment. No matter the circumstance, we know how to select only people with the right attitude, demeanor and qualifications to succeed. Systems, procedures and skills are conveyed through training and reinforced by our leadership group. Wischermann Partners ensures that our team members always have the means to consistently deliver excellent results.

Wischermann Partners is an innovative, results-driven hospitality company with the goal of creating memorable guest experiences by pairing exceptional product design and functionality with a culture of service excellence.

Recognized nationally by clients, peers and industry experts over the past two decades, Wischermann Partners brings a unique mix of knowledge, experience and insight to hospitality management, development and acquisitions. Specializing in Upper Upscale and Luxury segments, our hotels are consistently positioned on top of Guest Satisfaction and RevPAR indices within their brands and competitive sets.

Work Permit:
Applicants who do not already have legal permission to work in the location of this job will not be considered.

Management Position: No

Description

Job Purpose: Perform all Guest Service Agent duties and ensure all revenue is posted to the correct departments. Balance all revenue departments on a daily basis, and complete all necessary reports.

Job Responsibilities:

Perform all audit procedures as set forth by the Hotel and company, on a daily basis.

Verify the status of all wake-up call requests and ensure they are properly handled.

Balance all cash receipts and work performed during the audit shift. Make deposits of cash.

Prepare the front office for the 'A' shift and reset day's business.

Act as a Guest Service representative and manager on duty during the night time hours.

Act as PBX operator during the audit shift.

Attend and actively participate in all front office meetings.

Participate in all training and cross training programs.

Take the initiative to greet guests in a friendly and warm manner.

Other duties as assigned.

Job Skills:

Understand and use math concepts in order to design a financial or economic system.

Work math problems quickly and accurately.

Understand and use computers and related equipment.

Speak and write clearly to report financial information.

Ability to be on your feet for long periods of time.

Job Qualifications:

Education

Associate or Bachelor's degree preferred.

Experience

Experience working in a full-service or luxury hotel. Professionally deal with difficult situations/people, conflict resolution skills, dealing with varied individuals of different educational levels. Must be able to speak, read, write and understand English and demonstrate good communication skills, both verbal and written. Must possess basic computer skills. Have general knowledge of the city where hotel is located and its attractions along with extensive knowledge of the hotel and its services and facilities. Most work tasks are performed indoors. Must be able to stand and exert well-paced ability for long periods of time. Must be able to lift up to 15 lbs. on occasion. Ability to spend extended lengths of time viewing a computer screen. Position will require grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual awareness.

Licenses/Certifications

None required

(ref. 13420)

Requirements

We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.

About Us

Wischermann Partners believes that engaged team members create loyal guests. Therefore, hiring and training a top notch team is our most important task in creating the operating culture for a hotel. We understand the importance of hiring from within the neighborhood, or that working with unions and trade organizations is necessary to create a positive work environment. No matter the circumstance, we know how to select only people with the right attitude, demeanor and qualifications to succeed. Systems, procedures and skills are conveyed through training and reinforced by our leadership group. Wischermann Partners ensures that our team members always have the means to consistently deliver excellent results.

Wischermann Partners is an innovative, results-driven hospitality company with the goal of creating memorable guest experiences by pairing exceptional product design and functionality with a culture of service excellence.

Recognized nationally by clients, peers and industry experts over the past two decades, Wischermann Partners brings a unique mix of knowledge, experience and insight to hospitality management, development and acquisitions. Specializing in Upper Upscale and Luxury segments, our hotels are consistently positioned on top of Guest Satisfaction and RevPAR indices within their brands and competitive sets.