vendor selection

The third-party ecosystem continues to flummox risk managers. Regulators keep pushing for stronger oversight, but they fail to offer real standards or tools to make this possible. What’s worse, technology and service providers have only h…

Forrester’s been writing about customer obsession for nearly half a decade, but until recently, most companies merely paid lip service to it. What’s changing? Marketers’ jobs security: CMOs have the shortest tenure in the C-suite and …

A new crop of emerging technology stands poised to unleash another cycle of raised consumer expectations, changing behaviors, and disruption. The stakes for business leaders are high — a wrong investment could put your firm out of business; make the ri…

I had the opportunity to participate in a panel discussion last week with a few of my PwC colleagues, Cara Beston and Greg Dupier, during which we talked about both private clouds and also what it takes for businesses to offer public cloud services. What made this discussion unique for me was that the audience was largely made up of U.S. government contractors, so they were particularly focused on the federal direction and mandates about […]