Work-At-Home Call Agents (Employee Status, No Sales)

Company: Mommy Jobs Online
Location: Beaumont
Posted on: May 16, 2019

Job Description:

This is a legitimate part time, seasonal home-based position. Our
growing Work-At-Home Department connects customers with camping,
tours and activity reservations as well as hunting & fishing
licensing needs across North America. As a Work-At-Home employee
you will receive continual support from our supervisory staff,
Information Technology (IT), Training, and Human Resources groups.
There are no out-bound calling or sales/commission requirements; we
pay hourly, paychecks are bi- weekly, direct deposit is available,
W2 provided. What you will need to work from home? A quiet work
environment that provides the following: You will need a standard
phone line. First choice is POTS/Analog phone landline. We are able
to accept some cable/digital providers. We are not able to accept
cell, satellite or VoIP providers. High Speed internet connection
and be able to be connected directly to the vendors modem by
Ethernet cable (NO wireless). Modem and phone line need to be
accessible from your intended work station. Have a desk top monitor
(NO all-in-one computers, tablets, laptops or TVs as monitors). No
need to use your personal computer. We supply equipment with
preloaded programs needed to train and work, a dial pad and headset
for phone calls, keyboard, and mouse. Job duties include: Accessing
company programs and query information within the company data
bases to meet customer requests. Assist your customers over the
phone with their requests, answer questions, and light trouble
shooting. Communicate effectively using scripted material, policy,
guidelines, and procedures. Maintain productivity goals and quality
assurance standards. Observe overall company policies, procedures,
and maintain good attendance. Attend all mandated virtual training
sessions, including ongoing training and development plans. Perks:
Great work environment and awesome co-workers. Work and train from
the comfort of your own home and save on transportation costs. You
will be a direct employee of ours,NOT an independent contractor!
Internal growth opportunities Incentive program, all agents are
eligible from Day 1 of calls Pay depends on experience: DOE Skills
& Requirements Basic Requirements: Excellent communication and
customer service skills; Ability to communicate remotely by phone,
email and instant messaging (IM); Solid computer skills including
internet knowledge (such as basic searching and queries), IM,
email, some basic technical terminology; Must be organized and
self-motivated; Minimum typing speed of 20 to 30 wpm; Be able to
provide a minimum of 25-29 hours of schedule availability,
including weekend availability; Be able to attend virtual training.
To Register and Apply Directly: 1) Please visit
www.mommyjobsonline.com and click on Join Now and select the
Customer Service WAH Job Bank Registry to become a lifetime member
to get connected with this client. 2) Please reference agent id
code MJOL-LAURIECORT on your registration submission. 3) Please
email us your resume after you register with your qualifications
and work history. Please feel free to consult with us if you have
further job related questions about our company at 1 (405)
418-6160. Earn extra $$ while enjoying the luxury of working from
home! Apply today.