Customer Reviews

Brenda SmithFeb 27, 2018★★★★★

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5/1=5.0

I have had Heaven's Best clean my carpet and I was very satisfied. I purchased a home where the seller's had tenants who left the carpet so stained. Heaven's Best did a over and beyond what I expected it could look like. The tenants we're also heavy smokers and never changed the air filter so I called them to do my air duct cleaning. The home smells so fresh and doesn't have the smokers smell in it now. I highly recommend Heaven's Best. Thank's!!!

BrendaOct 5, 2017★★★★★

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10/2=5.0

I had Heaven's Best clean a couple of furniture items of mine and I have to say for what amounts to an "every day" service they really did a great job... with a very friendly attitude. The employee arrived on time, spent a few minutes touring my place to see the job and explain the process before starting. An hour later they was done, packed and left me with a few instructions for how long to let things dry for and future cleaning tips. Most importantly my couches are really clean and look new again

CathyOct 5, 2017★★★★★

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15/3=5.0

On time (actually early), and cleaned 3 bedrooms. Had stains that I have had since I moved in and thought they would never come out. My carpets look beautiful. Will use again

SuzannOct 2, 2017★★★★★

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20/4=5.0

I have 2 young children, a dog and a messy husband. My new sectional in my family room was looking old and worn. Heaven's Best made them look new again. Will be having them back to do the carpets very soon.

PaulOct 1, 2017★★★★★

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25/5=5.0

The carpets haven't looked this good in YEARS, thanks to Heaven's Best Carpet Cleaning.

AllanSep 30, 2017★★★★★

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30/6=5.0

My grandchildren were coming for the weekend and I wanted to be sure my carpet was clean for the 1 year old. I have used other cleaners in the past and must say I have found the one that I will always use. They are knowledgeable and do a great job. Thanks You Heaven's Best

ClaudetteSep 29, 2017★★★★★

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35/7=5.0

Great service with a smile and such a beautiful spirit from this team of three. Thank you!

SamSep 21, 2017★★★★★

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40/8=5.0

I just could not make the time to clean my tiles and grout in the sun room in the back of my home. Called Heaven's Best and received an estimate over the phone. They were on time and the work was excellent just as the explained. Highly recommend

BalekaSep 20, 2017★★★★★

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45/9=5.0

We are so pleased with Frank and Donna's work. They are professional, courteous and oh so nice to work with. They were very accommodating when I called them with a last minute plea to clean my carpets.. company coming! You won't be disappointed with them or their work. Great job!

Mike Westlake BuildersSep 16, 2017★★★★★

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50/10=5.0

I call Heaven's Best after every job to have them freshen up my customers home after my construction crew is finished. I give them a couple of days to get the job completed. My customers love what they do. If my customers are happy, I am very happy. Can't miss with Donna and Frank.

GailSep 10, 2017★★★★★

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55/11=5.0

This is my second experience with Frank and Donna from Heaven's Best. They came to my home 10 minutes early, I instructed them on what to do, then had to leave unexpectedly. When I came home the job was just as well done as the first time.

JoanSep 1, 2017★★★★★

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60/12=5.0

I found Heaven's Best while searching for a Carpet Cleaner on Angie's List. Because they are ranked with an A rating, I called for an estimate. They are very knowledgeable and explained everything they would do to remove the stains I had. They came on time and reconfirmed the estimate they quoted me over the phone. I am a Senior and live alone so I do a lot of checking before someone comes into my home..They were the only cleaner that offered me references to call. My carpets look very clean. They do dry in one hour. I will have them back.

KenAug 26, 2017★★★★★

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65/13=5.0

We were getting our house ready to sell and our tile and grout looked horrible. Heaven's Best said they could make it look new again. I can't never remember a service company going to that level to get the job done right. Courteous, conscientious. I really can't say enough good things. It did look new again!!

AnneAug 23, 2017★★★★★

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70/14=5.0

Heaven's Best cleaned the carpets in the home I was renting just after I moved out. I was very concerned about getting my security deposit back. I have 2 Children and a cat. They assured me that they help renters in the same situation all the time. The carpets looked much better than when I moved in. They will be coming to my new home next!

BeckyAug 23, 2017★★★★★

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75/15=5.0

My "light beige" Berber carpet was at least 50 shades of gross gray due to heavy foot traffic from 4 small barefoot and dirty children running in and out of the house all the time (with 2 equally contributing parents). The carpet is pretty much beyond repair but I just wanted it "fresher" and cleaner than I could keep it because I can't afford to replace the whole downstairs floring right now. I had pretty low expectations!

I called Heaven's Best because I needed a treatment that was non-toxic and would dry in a few hours (not 3-4 days like standard carpet shampooing). I had three rooms done in under 90 minutes. The house smelled great and fresh when he left. We're going to have him come again after the summer foot traffic subsides. I hate to say this, but if they can keep this carpet alive, we can push the inevitable out another few years.

Dale and NancyAug 15, 2017★★★★★

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80/16=5.0

This is the second time we have had Heaven's Best in our home. We had just sold it and wanted to have it in perfect condition before the new owners did their final walk through before closing. Our carpets and Hardwood floors looked like new. We are having Heavens Best clean our daughters home, asked if they would drive 45 minutes to our new home and the couple who purchased our home wanted their number so they can do her upholstery. Highly recommend!!!

LucyAug 11, 2017★★★★★

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85/17=5.0

I needed my carpet cleaned for some out of town company. I called and within an hour they were here cleaning my carpet. They were courteous and professional, which is getting harder to come by these days. They only did what was needed and didn't push any services I didn't need. Carpet looks much better.

ChrisAug 10, 2017★★★★★

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90/18=5.0

My wife and I did not know what to do with our tile and grout floors in the Kitchen. They are 20 years old and looked it. Donna and Frank came over for the estimate and cleaned one tile. That's all it took for my wife to say "When can you clean them". Great Job, they look new again.

ValAug 7, 2017★★★★★

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95/19=5.0

Heaven's Best did a great job on my carpets. They removed stains from kid spills and my pet dog. While they were in my home, they told me of the Hardwood Floor polishing they do. I scheduled them that same week. My home looks beautiful. No more shoes allowed!!! Thank You

ChristyAug 5, 2017★★★★★

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100/20=5.0

My husband purchased a puppy for my 2 children and we were having puppy accidents everywhere. When I called Heaven's Best they were very detailed on the proper way to get pet issues out of the carpet. When they were finished, the smell was gone and they looked great. I will be calling them again.

BobbyAug 2, 2017★★★★★

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105/21=5.0

Thanks Frank in Donna you guys are the best carpet cleaners around , if anyone needs carpet cleaned in Lincoln County call them!!! ( HEAVENTS BEST CARPET CLEANERS AT 966-0914 ) you will get guaranteed satisfaction from these guys !

~Bobby - Lincolnton NC

AllisonJul 31, 2017★★★★★

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110/22=5.0

I did not have much carpet in my house to clean. I called around and everyone wanted so much to do my small area. I called frank and Donna and they said they would do my carpets for a reasonable price. I was so impressed with their work, I had them clean and polish my hardwood floors. They do a fantastic job and are very nice to do business with. I will be using them again!I have been using Heaven's Best for the past three years and have always been pleased. My new dog had an accident one night in the closet of my master bedroom. I called Frank and Donna and they came ASAP. They cleaned up the mess and my carpets. I was looking for my check book and they told me that there was no charge. I insisted to pay but they said " You always you us and you always tell your friends about us, this is our way of saying Thanks". If you have not tried them out, I highly suggest you do.

BobbyJul 17, 2017★★★★★

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115/23=5.0

Heaven's best carpet cleaning ... I would highly recommend them . They have came out and done my carpet I was well pleased ! Not only do they take care of the dirty spots in your carpet but also how a refreshing smile after they are done cleaning your carpet . I will most certainly have them to do my carpet again !

JonathanJul 14, 2017★★★★★

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120/24=5.0

This company knows how to clean carpets. I had red dye stains, food stains, spilled drink stains and dog stains. They got them all out and my home smelled great when they left.

ToddJul 6, 2017★★★★★

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125/25=5.0

I called Heaven's Best the first time 9 months ago because my Daughters friends would no longer go in her room because of how dirty the carpets were. They cleaned all our carpets and when they left our carpets looked like they did when we moved in. Three months later during the Christmas Holidays our dog had an accident. I called Heaven's Best and they quickly came out and cleaned every thing plus a few other rooms. I just had my carpets stretched based on their recommendation and had them come out again to clean everything. I have learned how important it is to have clean carpets. They do a great job and I will have them back again soon.

JoshJul 1, 2017★★★★★

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130/26=5.0

We have had our sectional in our porch for about a year. Wanted to get it cleaned of all the dirt and pollen because we were moving it into our home. We were very concerned about the chemicals used in the cleaning process because of our 9 month old son. Heaven's Best assured us they do not use chemicals and did a great job in making it look new again. We will be having them back to do our rugs.

PamJun 28, 2017★★★★★

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135/27=5.0

My kitchen tile looked like it was 100 years old. It started out in life as white with tan grout but looked tan with black grout. After Frank and Donna left, my tile looked bright white and new again. My whole kitchen looks different.

Joe and AgnesJun 26, 2017★★★★★

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140/28=5.0

They did such a great Job in our Restaurant, we had them do all the carpets in our home. Outstanding work, our carpets looked great.

HeatherJun 7, 2017★★★★★

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145/29=5.0

I was very pleased with the entire service from the appointment time, work and now the wonderful clean couches, chair and rug. I will use them again.

FredaJun 7, 2017★★★★★

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150/30=5.0

Our den carpet looks great! Amazing job getting those spots out, even in the high traffic areas. Thanks so much, we are very pleased. We are finally getting our home on the market to sell. I called around a few Carpet Cleaners but Frank and Donna were the only business that took the time and described in detail their low moisture process. They can get dirty carpets clean. My carpets look new again.

DevinMay 25, 2017★★★★★

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155/31=5.0

You made my dirty, stained carpets look fresh and new again! Very professional and well done. Very pleased that the carpets were dry so fast. All major and minor stains are gone!

Tom and SueMay 24, 2017★★★★★

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160/32=5.0

Our son never takes his shoes off. The area by his desk was black from the dirt and grease on his shoes. Heaven's Best did such a nice job we had them do the tile in our kitchen, dinning room, hallway, and bathrooms. Our home looks GREAT!! Thank you!

MelanieMay 15, 2017★★★★★

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165/33=5.0

My Carpets were filthy and my dog had number of accidents. Heaven's Best treated the pet spots so they would never returned and cleaned my carpets so they were fresh and clean again.

SuzanneMay 10, 2017★★★★★

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170/34=5.0

They were excellent! They were also thorough and I would absolutely use them again, I have already referred them as well.

ChazApr 21, 2017★★★★★

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175/35=5.0

A friend of mine recommended Heaven's Best to me. I told them about a Lounge chair in our bedroom that the cats just trashed and had ink on it from my 2 children. They said no problem. After they finished it looked new again.

ReneApr 7, 2017★★★★★

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180/36=5.0

Excellent people, outstanding work! Absolutely will call again!

MelissaApr 5, 2017★★★★★

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185/37=5.0

My twins room needed cleaning and my husband and I were preparing another room for our soon to be born baby. Not only were the carpets clean, I did not have to worry about any chemicals or soap that is used when they clean.

PhilApr 5, 2017★★★★★

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190/38=5.0

Had an unexpected visit from out of town friends and needed our carpets cleaned quickly. Haven's Best came the next day and made our carpets look like new. Our guest even asked who we used to clean our carpets.

AnneApr 1, 2017★★★★★

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195/39=5.0

Thank you for the wonderful job you did on my two area rugs and couch. Do you have any availability this coming week to clean my area rug in our dining room, 2 bedrooms of wall to wall carpet and the bonus room (that you already looked at)?

Thank you so much.

KimMar 26, 2017★★★★★

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200/40=5.0

My husband recently purchased an older truck and the interior was dirty and had cigarette smoke odors. Heaven's Best came out and cleaned the interior of my vehicle and I was amazed at the dirt that came out of my seats! Not to mention the smell is completely gone! 110% satisfied!!!

CarolMar 20, 2017★★★★★

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205/41=5.0

We are finally getting our home on the market to sell. I called around a few Carpet Cleaners but Frank and Donna were the only business that took the time and described in detail their low moisture process. They can get dirty carpets clean. My carpets look new again.

AngnesseMar 13, 2017★★★★★

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210/42=5.0

Very pleased! I love the idea that my carpets weren't getting soaked like with the conventional type carpet cleaners. No long hoses running from the outdoors into the house, and no loud noise. The few pet stains I had are completely gone, carpets were dry and a very pleasant citrus smell. Will definitely use again.

ClaireMar 11, 2017★★★★★

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215/43=5.0

I had to move back to the Northeast about 6 months ago because of personal reasons and put my home on the market. I just signed with a new realtor who suggested I call Heaven's Best to freshen up my home. They were very helpful when I called and even changed their schedule to accommodate my needs. They called and informed me when they were through and sent me an invoice. My realtor stopped in that same night and called me. He said it looks really good and will start marketing my house the next day. Thank you for your prompt attention and your quality work.

KarenMar 8, 2017★★★★★

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220/44=5.0

My carpets were preventing us from selling out home. Having 3 children, a dog and my husband, they were very dirty. They look almost as if they were new again. When I move, I will be calling them again.

Nicole and BrianMar 5, 2017★★★★★

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225/45=5.0

Thank You for your prompt service! We appreciate it and will refer you again! The carpets in our rental house look great!

JoslynFeb 24, 2017★★★★★

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230/46=5.0

"We've had our carpets cleaned several times by another company and it didn't look half as good as it looked after Heaven's Best"