Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

請馬上體驗、多元化的線上客服溝通方式

You're about to leave our website

This is to inform that by clicking on the hyperlink, you will be leaving standardchartered.com.ae and entering a website operated by other parties:

Such links are only provided on our website for the convenience of the Client and Standard Chartered Bank does not control or endorse such websites, and is not responsible for their contents.

The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and guidelines for such website shall prevail.

A security vulnerability has been detected in the commonly used OpenSSL 1.0.1a-f. The Open Secure Sockets Layer (SSL) provides communication security and privacy over the Internet for applications such as web, email, instant messaging (IM), virtual private networks, etc.

Standard Chartered Bank websites and banking services are secure and not affected by this vulnerability. However, please remain vigilant and contact the Bank if you notice any suspicious activity in your account.

You're about to leave our website

This is to inform that by clicking on the hyperlink, you will be leaving standardchartered.com.ae and entering a website operated by other parties:

Such links are only provided on our website for the convenience of the Client and Standard Chartered Bank does not control or endorse such websites, and is not responsible for their contents.

The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and guidelines for such website shall prevail.

Breeze Mobile Banking

IT security researchers have recently discovered a vulnerability in a software that is commonly used in Unix and Linux operating systems to execute commands from applications. This vulnerability could allow an attacker to gain control over an affected machine, access confidential information and perform unauthorised activities.

The Bank has carried out investigations and found no vulnerability in our systems. We will continue to monitor our systems and the external environment to take necessary action if a threat is detected.