It is fake, absolute scam, I paid for £20 trainers, I knew they weren't adidas but it said on their website that it was normal trainers.Instead I got some trainers that aren't even worth up to ten pounds, also there is no way to contact them, I should have checked before, now I know better.

after trying to log into my customer account, I failed countless times and realised that I'd been duped. Word of advice never get anything from a China based company.

I couldn't even read the label on the shoes to get a company name or phone number to contact them.I'd just wasted my money unnecessarily.

This reviewer shared experience about bad quality and wants this business to issue a full refund. The author is overall dissatisfied with Light In The Box and uploaded picture s. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.