8.In the event that the feasibility and/or site survey results are deemed not viable to proceed, either party is entitled to cancel the order.

10.In the event of a discrepancy between Terms and Conditions detailed for Smart Business Bundles and the standalone products contained within the bundle, the terms and conditions for Smart Business Bundles will apply.

11.Upgrades of individual components of a Smart Business Bundle, as well as a Smart Business Bundle as a whole, will be allowed so long as it is in line with existing upgrade eligibility criteria. In terms of a Mobile contract, an upgrade will mean the movement from one tariff plan to a higher tariff plan, with a new mobile device. In terms of Broadband Connect, an upgrade will mean a movement to a package with a higher data allocation.

12.The price of the Smart Business Bundle is subject to change, should the customer upgrade components of their bundle. Prices will be at the prevailing market rate.

13.Moving from one connectivity type to another, as part of individual components of a Smart Business Bundle, or as a Smart Business Bundle as a whole, will not be allowed.

14.No downgrades of any service will be allowed.

15.Cancellations of individual components of a Smart Business Bundle will not be allowed.

16.Cancellations of a Smart Business Bundle in its entirety only, will be allowed. This will be subject to any cancellation fees applicable to all components contained in the bundle.