The facility is extremely welcoming. The staff are very helpful and nice. Much is provided at a low cost. I went to Chicago on a whim and ended up staying for three nights at Wrigley Hostel. I absolutely enjoyed my stay and would gladly stay there again. The only down side, if one can call it such, is the location. The hostel resides in a very nice neighborhood. I was not concerned about safety. However, this nice neighborhood is about fifteen minutes from the city center. You will end up riding the subway a lot.