Standard charge is £4 on orders under £100. Your parcel is shipped with DPD and should arrive within 2-4 working days. If there is any delay we will contact you immediately.

Next Day Delivery (UK)

Next day service is optional and costs £6 (including orders over £100). Your parcel is shipped with DPD. All orders must be placed before midday for guaranteed delivery the next working day. Any orders placed after this time are not guaranteed and may not arrive until the following working day. Please contact us if you have any queries or problems.

Orders placed after midday on a Thursday are not guaranteed for delivery on Friday or Saturday this option is separate (Please see below for Saturday delivery) Next day orders placed after this time are only guaranteed for Monday delivery. If ordering next day delivery on Saturdays, this order will not be collected from us until Monday as we have no weekend collections. This would mean you will receive your parcel on Tuesday.

Saturday Guarantee Delivery (UK)

Any customers wishing to use this service must use place their order by midday on Friday to receive before 1pm on Saturday. This service is provided by Royal Mail and costs £8.50.

International Shipping Methods

Europe

5-10 Working days

£7.50

Free on orders over £150*

Middle East

5- 7 Working days

£9.50

Free on orders over £150*

Rest of World

5-10 Working days

£9.50

Free on orders over £150*

*Not available in conjuction with any other offer

Europe

EU deliveries take an estimated 5 - 10 working days to arrive. We have a standard delivery charge of £7.50 to all EU countries however this is free over £150. All parcels are shipped with Royal Mail using their international signed for method. If you require an express shipping method please contact us & we will offer you a quote depending on order size and value.

Middle East

Delivery to the Middle East takes an estimated 5-7 working days & is a set charge of £9.50 for all orders however this is also free over £150. All parcels are shipped with ARAMEX.

Rest of World

Worldwide deliveries usually arrive within 5-10 working days and we have a standard charge of £9.50 for these orders. All parcels are shipped with Royal Mail using their international signed for method. If you require an express shipping method please contact us and we will offer you a quote depending on order size and value.

Please be aware that we can only ship to the cardholders billing address. This is company policy, we kindly ask that if you wish for your order to be shipped to a secondary address please contact us before placing the order. Also please note that as we are a UK based company in some cases International customers may be asked to provide proof of address.

Please note we do not provide a click and collect service. All orders placed online must be sent out via post.

Returns

We offer a no quibble returns policy. We will accept returns within 21 days of receiving your purchase for a refund or exchange providing the goods are unworn and labels are still attached and undamaged. This excludes underwear, tights or swimwear where the hygiene seal has been removed. Shoes must be tried on indoors and must not show any signs of wear, they must also be returned in their original box as this is part of the product. This returns policy applies to full price orders only.

Sale items must be returned within the 14 day cancellation period to receive a full refund or exchange. Any items received after this time will be returned to the customer. Please note we do not offer a credit note on sale items. This does not affect your statutory rights.

We reserve the right not to refund you if you return items to us outside the terms of our returns policy.