News

Microsoft Offers Free Replacements for Scratched Halo 3 Discs

Microsoft: We have identified that there are some instances of blemishes on discs as a result of the packaging of the Halo 3 Limited Edition. It is related only to the Halo 3 Limited Edition version of the game. This is a small fraction of the total number of Halo 3 games shipped and sold, and is a limited production version of the game. We are currently investigating the scope of this situation and notwithstanding the outcome of the investigation, we have implemented a plan to address it. We encourage anyone experiencing these issues to go to xbox.com/support and click on the Halo 3 Limited Edition disc replacement link. We will be replacing these discs and apologize for the inconvenience.

Original Story: With the release of Halo 3, millions of gamers are finally going to be able to finish the fight -- unless, of course, they're among the many who seem to have received a ruined disk in their Essentials or Limited Edition package. Between the stores that broke street date to sell the Master Chief early and the hordes of enthusiasts who hit their favorite retailer at midnight, the Internet is rife with outrage about pre-scratched disks.

But there's a happy, or at least decent, ending. Rather than the normal, nominal fee for a replacement disc which Microsoft offers for its first party games, Halo 3 Limited Edition and Essentials discs can be returned to Microsoft, free of charge, until 12/31/07. Of course, you've still got to wait two weeks for MS to receive it and ship you a new one.