Reviews

he standard room was a bit cramped with the shower cubicle in the actual room!

kim

gb

6.7

9 March 2018

Good location but needs updating

Disappointed with the room as we went for an upgrade and it didn’t look like the pictures, never made it for the breakfast as it finished at 9am which is early when you are on vacation
Also no shower only a teeny tiny bath so that wasn’t the best

The location is great, near the hustle of the town and all the bars

au

7.1

6 March 2018

There are no comments available for this review.

David Higgs

au

10

5 March 2018

Good value Hotel with nice touches

No complaints. Everything was great

Great breakfast, close to all the places within the old quarter.

twodrivers

au

5.4

26 February 2018

after aiport ripoff. where to go

i paid 2 airport pickups @ us$24.90 each.
off to a bad start. nobody could tell me afterwards who the driver worked for as they do not identify themselves.
who are ridgeways. a. booking. com. ripoff

na

Alexander

nl

8.8

23 February 2018

Best location and staf

Very good service , if you check out you can come back for a shower 👍

Good hotel with grendelt staf , on the best location of hanoi

Randy

ca

6.7

19 February 2018

Not bad for the money the location was not in a good location for being out after dark

The room we saw in the photo was not what we got
The Shower stall was actually in the sleeping area next to the bed not in the bathroom
Other than fresh cooked eggs the breakfast food was cold juice was not fresh it was powdered crystals
The coffee was weak

The hotel was neat and clean

Jennifer

au

7.9

8 February 2018

Great hotel, excellent staff and terrific location.

Heater stopped and it was it was cold.

Bed was good loves the doona.

John

es

8.3

7 February 2018

Good hotel in a good location

My only ‘criticism’ is that the whole hotel seemed dark

A good hotel in a good location.
We were there for only one night and it suited us fine.
The room was large, clean and comfortable.
My only ‘criticism’ is that the whole hotel seemed dark

Diana

ph

3.8

31 January 2018

I would not recomment this hotel to my friends. The hostel beside is was even cleaner than this hote

We booked massage. One massage therapist was obviously not trained and the other one fell asleep while doing the massage. The jaccuzzi was not working, the sauna was filthy, the toilet was bubbling and foul odor was coming out!!

The front desk was accomodating especially with our complaints.

sg

3.8

24 January 2018

Not worth for money

The access key card was not working in many room

Jurgita

za

7.9

18 January 2018

Good value for money

The room was quite stinky and not neat. The staff (neither at the reception, nor canteen) was not friendly at all...

Vintage historical hotel with a relatively big room in heart of old quarter. Serves quite a nice breakfast with a lot of choice.

Brooke

nz

6.7

18 January 2018

Breakfast was terrible, there were hardly any choices on what to eat so we often needed to find a restaurant on the street and there was an insufficient amount of food to cater to the guests. The bathroom only had a bath making it hard to clean ourselves. To our dismay our hotel price suddenly jumped by $35 USD a night while we were staying there... not sure if this was booking.com doing or the hotel but very unimpressed. Bed and pillows were horrendous to. On.

Staff friendly and location great. Everything a stones throw away

ca

9.6

13 January 2018

There are no comments available for this review.

Shauna

au

8.8

12 January 2018

9th floor was difficult to get to with a spiral staircase.

Location was great right in the old quarter.

mark

mm

7.9

11 January 2018

Overall a very positive experience complimented more by the staff friendliness

The standard rooms are just too small for 2 persons and I personally don’t like the glass shower box in the room hence I upgraded.

The staff of the hotel are friendly and go out of there way to make you feel comfortable.