Enterprise Solutions Provider Partnership

A newly formed partnership between House-on-the-Hill and leading enterprise IT solutions provider 3ntity Berhad promises new horizons for Supportdesk within the ASEAN market.

A newly formed partnership between House-on-the-Hill and leading enterprise solutions provider 3ntity Berhad promises new horizons for Supportdesk within the ASEAN market.

With an outstanding history of professional achievement, including winning multiple business awards such as Microsoft’s Partner of the Year for Asia/South Pacific and the Asia Pacific, Multimedia, Information Technology and Telecommunications Award, building an affiliate relationship with this efficacious and commendable organisation was an appealing opportunity for House-on-the-Hill.

Part of 3ntity’s vision is to enable clients worldwide to address operational needs through a comprehensive service provision, including software and consultancy. So, to achieve this shared vision, the partnership will provide comprehensive and customisable service desk solutions in the form of SupportDesk, enabling global organisations to competently improve service management and enhance the efficiency of day-to-day operations.

Kho Han Mien, CEO of 3ntity commented We are impressed with SupportDesk. It has rich functionalities, is highly customisable and easy to deploy and use. Besides, its cloud-ready platform allows organisations to immediately reap the benefits of a helpdesk/ ITSM solution without first investing in resources such as hardware, software, storage and others.

Company Director Iain Broadhead added that ‘supportDesk already has a renowned presence in the ASEAN market, with customers including Dairy Farm Supermarkets and Genting Casinos, so developing this professional partnership was an exciting prospect and we are looking forward to what the future holds.