Hi Nicolette, As a member you receive access to our entire collection of eCards (1,200+) all year long. Also, if you would like to download the videos to save forever they are only $1.99 which is a discounted price. If you have any more questions please email help@jibjab.net. Thanks!

I am extremely frustrated with JibJab. My wife has an account and pays money to send cards only to have people open them to:

“We’re sorry, something went wrong. We have been notified about this issue and we’ll take a look at it shortly.”

Really?!? How will I know? Who will contact my wife, the one who PAID for your service to send the card? When can I view the card she sent me? Who else is getting this extremely vague and useless message?????

Looking for the mlb personalized coffee mugs. My son saw one that he wanted after he made the starring me mlb video, but now we can’t find out how to purchase the mug with his picture. He wanted to give as a gift this year for Christmas. Please help!

Hi Melissa – Apologies, but MLB mugs are currently not for sale. We do have an entire Holiday store full of images and gifts to choose from! Check it out: http://sendables.jibjab.com/store. Thanks and if you have any more questions please email us at help@jibjab.net. Thanks!

Christopher i get the same message… the neighbour sends me them too, and every time i get the same message
“We’re sorry, something went wrong. We have been notified about this issue and we’ll take a look at it shortly.”