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Shipping & Returns

Shipping

Shipping costs may differ depending on your country. There is a shipping calculator at the checkout page, please use it if you want to check the exact shipping costs for your order.

Shipping is FREE for orders over a certain amount (amounts vary by country).

We ship all orders within five days of receiving the order, often on the very same day.

Where there are more than one shipping available, we recommend that you choose the shipping option that includes tracking. This way you can easily check the progress of your package.
If you select a shipping option with no tracking, it will not be possible to get updates on the progress of your package and if it gets delayed for some reason there will be no way to know why or what happened.
If you opt for a non-tracking shipping option, you agree to free us from any liability and not to hold us responsible for packages not-received. If you opt for a non-tracking shipping option, you agree not to challenge or dispute the charge on your card or PayPal account for that order and you accept any and all liability if it is lost in transit.

Return Policy

Our products come with a 100% satisfaction guarantee promise. If you are not satisfied in any way by your purchase, please let us know and we will work with you to make things right.

If you decide not to use the product you purchased, you may return it to us for a refund. A full refund of the purchase price, excluding shipping costs, will be made promptly upon receiving the merchandise in the same condition in which it was shipped.

Cupcake Babies is a brand built around an entirely new concept that offers fully original products. Cupcake Babies products are bold, innovative, and practical. All products in our three collections -- Bath Time, Little Gourmet, and Sweet Dreams -- along with our signature Cupcake Babies Baths are fun, original, modern, colorful, easy to maintain and above all, made of top quality baby and environment safe materials. Cupcake Babies products are sold exclusively online at cupcakebabies.eu and in selected stores across several countries.