Mediation Overview

Mediation is a voluntary, confidential, and affordable process for resolving conflict with the help of a neutral, trained professional. The mediator assists parties in creating their own agreements using a proven process which addresses the interests of all parties involved. Participants often leave with a greater understanding of the situation and a mutually satisfying resolution.

Mediation

This is the best way to resolve any dispute calmly and respectfully.

— Mediation Client

Watch the story of Jessika and Adrian, two brave parents who participated in family mediation at the WDRC

What is mediation?

Mediation is a voluntary, confidential, and affordable process for resolving conflict with the help of a neutral, trained professional. The mediator assists parties in creating their own agreements using a proven process which addresses the interests of all parties involved. Participants often leave with a greater understanding of the situation and a mutually satisfying resolution.

Is it successful?

On average, parties that use the WDRC experience an 85% success rate in creating mutually acceptable settlements. Further, the majority of parties that don't come to agreement still indicate a high level of satisfaction with their experience.

How do I get started?

When you have a conflict and could use help in coming to an agreement, simply give us a call. At this time you can speak directly and confidentially to one of our case managers, ask questions, and get information about what to expect. If you choose to try mediation, we will contact the other party and assess their willingness to participate. With their consent, we will move forward to convene a mediation session for a day and time that works for both of you.

Call 360-676-0122 to talk to one of our case managers about first steps for mediation.

Our Fees

As a nonprofit community mediation center, all of our mediation fees are based upon a sliding scale. We never turn anyone away for an inability to pay.

What type of mediation does the WDRC use?

The Whatcom Dispute Resolution Center practices Facilitative Interest-Based Mediation. Facilitative means the mediators provide a structure to help disputing parties communicate effectively* with one another to develop their own resolutions. Interest-Based means that the mediators will assist parties in identifying and addressing the relevant issues and interests throughout the mediation process. Agreements reached using this model are usually durable and long lasting, because the parties' needs in relation to the dispute are addressed as thoroughly as possible. Research has shown that the most durable and satisfactory agreements are ones that parties have collaboratively created themselves.

*Most often, parties meet together in the same room; however, in special circumstances, we can accommodate separate room sessions.