Rental Start (Pickup)

Features

150Mbps (Best Effort) *Down to 256 Kbps over 350MB/day.The limitation will be lifted the following day(0:00 AM).

Data Limit

UNLIMITED

Coverage

100% of the population

WiFi Connection Number

10

Battery Lifer

9 Hours (Internet use), 340 hours (Standby time)

We provide an AC adapter and USB cable.

This is a rental item, and it needs to be returned. (No return fee required)

FAQ

What happens if I use up my data allowance?
Our service allows you to have unlimited access. However, the connection speed will be reduced to 256Kbps until 12am once the data traffic volume exceeds 350MB. After 12am, the counter is reset.

Do I need to return the Pocket WiFi?
Yes, our pocket Wifi is a rental item, and it needs to be returned.
Please put the pocket Wifi, the AC adapter, and the USB Cable in the prepaid return envelope we provide, and drop it into the mailbox anywhere in Japan by the midnight of the return date. No return fee.

How do I set up the Wifi?Turn on the WiFi unit by pushing the power button for about 3 seconds
Select the SSID and Enter Password we provide

Can I cancel my reservation?
We issue a full refund when an order is cancelled before 5 days or more prior to the start date(Pick up date). There are some charges for the cancellation made later than that.

Unlimited Data Usage

Our service allows you to have unlimited access to the Internet.
The connection speed will be reduced to 256Kbps once the data traffic volume exceed 350MB over a day (24 hour) period, however, it will be back to standard after 12:00am on the day the excess occurs.

Money Back Guarantee

Just in case the wi-fi device didn't work well in your location, we offer an option to return the item for a refund. Please post back the items within 2 days from the start date if you wish to get a refund.
We will only charge you ¥1990 (Shipping( ¥540) + Handiling fee(¥1450 )) and refund you the difference.
About Refund

What is in A Package

Pocket WiFi

AC Adapter / Cable

Paper:How to Use Wifi / How to Return

Return Envelope

Reviews

United Kingdom

The light pocket WiFi was well worth having on our trip round Japan. There wa much more WiFi available than we expected in hotels and in some towns but a number of times we found ourselves needing information or translation when none was available. For example we were able to book a hotel and car while travelling on a train. Some trains had WiFi but not the Shikansen, surprisingly. Our Japanese grinds also found it useful to hook up to. We would recommend this service which was efficient and good value. Easy to return and we had it delivered to our friend’s house.For us it was better than having a sim as our phones only take one card.

U.S.A.

Worked excellent. I used two phone and they worked very well in all places visired (e.g. Tokyo, Kyoto, etc.) including during hiking in mountain trails. Thanks. Mostly use it for maps, reservations, skype calls, youtube, etc.

United Kingdom

This service worked perfectly for me - it was especially helpful to be able to send the package to a post office rather than a hotel address. The device worked well consistently and was invaluable during my trip.

Indonesia

Notes on Rental Period

If you will be returning the item(s) late, we recommend to extend the rental period as it might be lower the total costs.

Item

Late Charges(day)

Replacement Charges

WIFI docomo (350MB/Day)

¥600

¥24,000 (¥12,000 With Insurance)

Late charges
Late charges will be billed to your credit card if the rental item(s) are not mailed by midnight on the return date.
Consider extending your rental period if you are going to be late as it will be cheaper than paying late charges. To extend your rental, select "Extend" icon at "Extend" section on My Page.

Replacement
If you do not return the rental item(s) within 5 days after the specified return date without any notice, we will consider it lost. We will charge you for the replacement cost. This will be applied for breaking or losing the item(s) as well. It will be billed on your credit card once they are applied.

Pickup & Return

Pickup Anywhere You Want

At airports, hotels, post offices, and even at residences. We will deliver the rental item to almost wherever you'll be staying.