Veterinary Surgical Specialists of Orange County (VSSOC), one of Orange County California’s most experienced and technically advanced teams of board-certified surgeons, is seeking an energetic and dedicated practice manager. While VSSOC is recognized for our exceptionally high standards and proficiency in surgery, we have built our culture and reputation on our approach to service. We are accessible, collaborative, responsive, and genuinely compassionate people. We operate in technologically sophisticated surgical suites and use the most advanced equipment available. VSSOC has been privately owned for over 20 years and is an accredited referral practice by the American Animal Hospital Association. Located in the heart of Orange County in Tustin, being a part of VSSOC offers the best of the Southern California lifestyle.

The new practice manager will join the administrative team to oversee the operations of Veterinary Surgical Specialists, AVSG After Hours (our emergency department) and Operations of the Advanced Veterinary Specialty Group’s 13,000 square foot facility.

Essential Duties & Responsibilities

Practice Management

Oversight of staffing for VSSOC and AVSG After Hours

Review protocols and develop job descriptions

Intervention with difficult clients related issues

Professional and business licensing

Professional organizations oversight

Human Resources

Employee review documentation and job description development

Staff enrichment/training/onboarding/discipline/terminations

New employee searches and recruitment

Hiring protocol and documentation

Employee notices and announcements

Maintaining current policies and procedures in the company Employee and Protocol Manuals

Accounting and Bookkeeping

Payroll using QuickBooks Payroll Services and Timeclock Management

Process payroll liability disbursements and W2/1099 distribution with the accountant

Accounts payable/receivable for 3 businesses

Account reconciliation for 3 businesses

Maintain financial accuracy for practice

Benefit Coordination

401k Administration and coordination with Brokerage and third party administrator

Medical/Vision/ Dental plans coordination with staff/provider/broker

Cafeteria plan administration

Provide staff with information and direction during the plan year and open enrollment

Marketing and Outreach

Advertising design and development and facilitation of outside marketing activities

Oversight of referral veterinarian annual CE programs

Information Technology

Network facilitation for new and existing staff

Coordinate practice needs with IT vendors

Practice Management software administration (EzyVet/Smart Flow)

Oversight for staffing calendars for VSSOC and AVSG After Hour

Property management

Landline telephone Administration

Facilities management including repairs and renovations

Security/ perimeter surveillance and building access management

Medical gases supply management and maintenance

Janitorial oversite of selection, supervision, supplies

Qualifications:

3-5 years of experience in a managerial role

Certified Veterinary Practice Manager or small business management experience

Familiarity with specialty veterinary medicine

Strong interpersonal communication skills

Experience in marketing & social media

Strong leadership and analytical qualities

Strong administrative and organizational skills

Excellent written and verbal communications skills

Flexible and can adapt quickly

Problem solver experience

About Veterinary Surgical Specialists of Orange County

Veterinary Surgical Specialists of Orange County (VSSOC) is a 20+-year-old independently owned surgical practice and a member of the Advanced Veterinary Speciality Group (AVSG). AVSG is a collaborative group of specialists which include Internal Medicine, Dermatology, Dentistry, and Emergency services. The synergy within the Group produces an exciting and dynamic work environment. VSSOC currently has 4 surgeons, seasoned support staff and an excellent reputation with the referral community and the public.