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How to Upload Your Telephone On Hold Customized Music On Hold for Nextiva Voice Service from Telephone On Hold, Music on Hold Messaging Experts

You’ll need the customized music on hold message file provided by TelephoneOnHold.com. Your customized music on hold messaging from TelephoneOnHold.com will be up & running with your Nextiva Voice service in no time!

How to Upload Your Telephone On Hold Customized Music On Hold for Nextiva Voice Service from Telephone On Hold, Music on Hold Messaging Experts

You’ll need the customized music on hold message file provided by TelephoneOnHold.com. Your customized music on hold messaging from TelephoneOnHold.com will be up & running with your Nextiva Voice service in no time!

NextOS 3.0 (Nextiva): How to set up Telephone On Hold Customized Music On Hold:

Log in to your NextOS 3.0 portal

From the main dashboard, click Manage in the Locations tile

Hover your cursor over the location for which you want to configure Music on hold, and click the pencil icon to the right

Scroll down and select the Location Features section

Click the pencil icon to the right of Music on hold

Hover your cursor over the Default entry, and click the pencil icon to the right

Enter the required information as indicated below:

Department: this is the department within the location that will utilize the Telephone On Hold Customized Music On Hold file. Do not select a department if you want the Music on hold to be used for the entire location.

Enable music during Call hold: select this check box to play Telephone On Hold Customized Music On Hold while a caller is on hold.

Enable music during Call waiting: select this check box to play Telephone On Hold Customized Music On Hold if you receive another incoming while you are already on the phone..

Enable music during Call park: select this check box to play Telephone On Hold Customized Music On Hold when you park a call.

Custom music file: select this radio button to select your Telephone On Hold Customized Music On Hold to play when callers are placed on hold, and then select the file from the drop-down list to the right. If you do not see any files listed, you will need to upload a file to the Announcement Repository.

Click the Advanced settings link at the bottom of the Music on hold menu
Enter the required information as indicated below:

Custom music file: select this radio button to select your Telephone On Hold Customized Music On Hold to play when callers are placed on hold, and then select the file

Click the green Save button at the bottom of the Push to talk menu. A pop-up message appears stating the music on hold configuration for the location was successfully updated. The new Telephone On Hold Customized Music On Hold will be changed immediately, and any calls placed on hold after completing these steps will hear your Telephone On Hold Customized Music On Hold .

You’re ready to play your TelephoneOnHold.com customized music on hold messaging to every caller via your Nextiva Voice Service!

Telephone On Hold

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