You are here

US Airways, Inc. 2008-12-13

About this Order

This Consent Order concerns violations by US Airways, Inc., (US Airways) of the Department's oversales rule, 14 CFR Part 250, and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. 5 41712. The violations stem from the carrier's failure 1) to solicit volunteers before involuntarily denying boarding to passengers on oversold flights, 2) to furnish the required written notice to passengers who were denied boarding ("bumped") involuntarily, and 3) to provide in a timely manner bumped passengers with the appropriate amount and type of denied boarding compensation (DBC). The order assesses US Airways a civil penalty of $140,000

Submit Feedback

Please provide feedback on the content of this webpage or the entire site by completing the form below. If you have a
specific question on a DOT program or resource, please use the contact information provided on the web page.