About METROTECH Heating and Air Inc. Air Conditioning Repair Wilmington.

Company History

Since 2002, METROTECH Heating & Air has had one goal: To provide New Hanover County with honest and reliable heating, ventilation, and air conditioning services. At METROTECH Heating & Air, we pride ourselves on meeting this goal, every time!

Owner John Friend opened METROTECH Heating and Air after working as a professional in the HVAC business for several years. Backed by over 20+ years of combined experience in the industry and a consistently high level of quality service, METROTECH has grown rapidly.

Founded on hard work, dedication, and integrity, we set ourselves apart from the competition with superior HVAC service and employees with exceptional knowledge and experience. METROTECH is licensed in compliance with state laws, and all of our technicians are NATE certified professionals with demonstrated excellence in the HVAC industry.

METROTECH’s Promise

As industry professionals, we promise to provide you with the following, every time:

Educated pricing based on your unique home – not just a cookie cutter price.

Flat-rate service pricing (i.e., parts & labor). You only pay for what you need, no matter how long the job takes.

Experienced and knowledgeable technicians. No subcontractors!

Attention to detail and a thorough service approach. The details matter!

Quality products and services.

100% American-made parts.

10-year parts warranty, with either a five-year labor warranty or an optional 10-year warranty on all new system installs.

Customer loyalty. You are family!

24-hour service, with no additional after-hour fees.

100% satisfaction guarantee!

Air Conditioning Repair Wilmington. Call 910.791.5678

Only HVAC company in Wilmington to be awarded with the Priority One Award

As Priority One’s highest honor for its dealers, the Priority One’s Award recognizes dealers who exemplify leadership and management, customer satisfaction, expertise, business growth, operational excellence, and delivering the best in cutting-edge technology to consumers.

The Trane Guarantee

As of one of only 1200 Trane Factory Dealers in the USA, we are uniquely equipped to consult with and educate customers on their HVAC systems.

The Trane Dealer initiative is a rigorous, standards-based national endorsement backed by one of the largest HVAC Product Manufacturers in the United States. It’s a sure sign of an air conditioning and heating system dealer that will provide you with superior products, intelligent insight and the highest levels of service.

As a Trane Dealer, METROTECH can offer benefits to our customers that other contractors cannot offer:

Trane backs us with a 100% satisfaction guarantee on your new system. If you are unsatisfied for any reason, we will remove the system and give you your money back.

As a dealer we can offer manufacturer rebates year round.

As a METROTECH customer, you will have the comfort knowing that a 100-year old company is backing our decisions!

METROTECH Employs NATE-Certified Technicians

METROTECH’s service technicians are all NATE-certified.

NATE (North American Technician Excellence Inc.) is an independent, third-party non-profit certification body for HVAC and HVAC/R technicians. NATE’s certification tests represent real-world working knowledge of HVAC and HVACR systems and candidates can earn installation and/or service certification in one or more of the 21 NATE installation, service, and senior tests. Go ahead and call METROTECH Heating and Air Inc to have your air conditioning repair Wilmington. 910.791.5678