Policies

Ordering Information

A 50% deposit must accompany all orders. The cost of all items, including freight,
can be provided to you immediately. Phone, fax, or email us for current prices.
We accept personal checks, American Express and Visa/Mastercard.

Satisfaction

Customer satisfaction is our first priority. Our customers frequently recommend
us to others. You are our best advertisement! However, if you are not satisfied
with your purchase, you may return it for a refund less 40% restocking fee. Please
repackage the piece as received and we will arrange for a pick-up. Return shipping
charges are not refundable. Return freight damages will be charged to you. No returns
can be accepted after 30 days of receipt.

Cancellation & Charges

Since our pieces are hand-crafted to order, after your order has been placed, any
changes will be subject to our ability to conform to the requested change. Cancellation
of merchandise after an order is placed may result in the loss of part or all of
your deposit.

Shipping

Most orders are shipped directly from Wish Designs via common carrier. Shipping
cost is available for both the US, and international orders. The estimated shipping
time is 3 - 6 weeks. All orders are 100% insured through the shipping process.