CALL FOR PAPERS
Public Service Innovations through ICT Track
The 18th Pacific Asia Conference on Information Systems (PACIS 2014)
Chengdu, China
Conference: June 24-28, 2014
Track on Public Service Innovations through ICT
Over 15 years of electronic government (e-government) research has witnessed the strategic and innovative use of information and communication technologies (ICT) to change public administration practices. These reforms have been found in both developed and developing countries at all levels of government. These innovations have shown real challenges in realizing the potential benefits of e-government for public service delivery. In this Public Service Innovation through ICT Track, we aim to explore public service innovations through ICT use in government, by calling for theoretical and empirical e-government research studies on developed and developing countries worldwide, including public service innovations in the Asia Pacific region. In reflecting the major theme of the 2014 Pacific Asia Conference on Information Systems (PACIS), the proposed Track aims to encourage leading-edge academic researchers worldwide to advance research on public service innovations through ICT in government.
Suggested Topics include but not limited to:
 Service innovations in public administration
 Service innovations through open data policies and open data applications
 Service innovations through big data analytics
 Service innovations in ICT-enabled crisis, disaster and catastrophe management
 Service innovations for the vulnerable populations such as the aged and people with disabilities
 Leveraging social media in government to enhance citizen engagement and citizen co-production of public services
 Leveraging social media in government to transform public policy governance
 Social media-enabled crowdsourcing for service innovations
 Clouds in government for meeting the demands for enhanced service efficiency and service flexibility
 Smart governments, smart cities and smart communities
 Measurement of service innovations through multi-research methods
 The role of leadership and organizational culture in cultivating service innovations in government
 Transparent and accountable investments in service innovations
 Service innovation challenges in public administration
Fast-Track Review for Journal Publication
The best papers from this Track can be fast-track reviewed for publication in the Special Issue on "Public Service Innovations through Information and Communications Technology: Theory and Practice" in the International Journal of Public Administration in the Digital Age (Christopher G. Reddick, Editor-in-Chief). The IJPADA is published by IGI Global.
Paper Submission Deadline: February 15, 2014
Track Co-Chairs
Dr. Akemi Takeoka Chatfield, University of Wollongong (Australia) akemi at uow.edu.au
Professor Dr. Christopher G. Reddick, The University of Texas at San Antonio (USA)
Associate Professor Dr. Hans J. (Jochen) Scholl, The University of Washington (USA)
Professor Dr. Toshio Obi, Waseda University (Japan)
Dr. Jazem Alanazi, King Saud University (Saudi Arabia)
Please copy/paste the following URL into your web browser: http://pacis2014.org/initial.php for Initial Submission Guidelines – PACIS 2014
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Akemi Takeoka Chatfield, MBA, Ph.D.
チャトフィールド竹岡昭美理学博士
Director, Electronic Government & E-Governance Research Center/Disaster Information Research
センター所長, 電子政府.電子ガバナンス研究センター/自然災害インフォマティクス
Senior Lecturer in IT
School of Information Systems and Technology
Faculty of Engineering and Information Sciences
University of Wollongong
Wollongong NSW 2522
Australia
Office: 61 2 4221 3884
Email: akemi at uow.edu.au<mailto:akemi at uow.edu.au><mailto:akemi at uow.edu.au>
Skype: akemi.chatfield
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