Sharp AR-M450 can't scan to e-mail

I am having an issue with Scan to Email functionality on the Sharp AR-M450N copier/scanner/fax. I am receiving error code CE-00 when trying to scan to email.I can ping it over the network and can still send print jobs to it via network, but it will not scan and send to email via network without getting the error code CE-00.I have setup the smtp address in the network setup on the copier.

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Hi,
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sometimes if there is a fax board on the back and the power switch is off on that it wont light up the display. either that or something is wrong with the display itself. sometimes those ribbon cables have to be replaced that power it.

You have a large capacity double tray, the code is for the lift up motor in the right hand tray (that lifts the paper stack to the rollers) pull out the tray and see if there is paper wadded between the tray and the back wall of the machine blocking the motor boss from meshing with the tray.

Clear the motor error code with SIM 15 in the service area of the machine (from copy mode, # * C * to access)

If the code comes back your lift motor is worn out and needs to be replaced

Network scanner tool (or NST) comes bundled with the Sharpdesk application. It can be loaded as a standalone but it is bundled software. If you have dealer access to Sharp's website you could download the software from there.
If this is a client of yours you should be selling them another copy of the software as it is no fault of your own that they misplaced the CD plus its extra revenue.
I would love to help you otherwise, but this is copyrighted software.