This course is no longer available

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Course Availability

This course is only available to trainees days after purchase.
It would need to be repurchased by the trainee if not completed in the allotted time period.
This course is no longer available.
You will need to repurchase if you wish to take the course again.

Description

Scheduling appointments may seem like a “no brainer” – answer the phone, schedule the appointment. Yet the problem with this approach is that it is lacking direction, there is no plan for your unique business or the needs of your clients. Just by taking a strategic approach and noticing the three elements of your Circle of Care can ensure success in not only scheduling appointments, but also in reducing no shows and cancellations, and even in giving you insight into future trends at your practice.

Objectives

Upon completion of this course, the student should be able to:
Objective 1:

Focus on just a few business tools to improve appointment occupancy rates

Objective 2:

Use some common tips about customers to increase appointment compliance with your clients

Objective 3:

Take advantage of unique pet needs to schedule appointments and promote healthier pets

Louise is a renowned award winning speaker, writer, and consultant. She brings over 40 years of in the trenches experience and her business education to veterinary management. Louise is founder and CEO of Snowgoose Veterinary Management Consulting. SVMC works with veterinarians who want to develop a strategic plan that consistently produces results. Most recently, Louise received the Life Time achievement Award in January 2016.

Besides all aspects of practice management and mentoring, Louise’s passions include her husband Joel, Zuri the wonder English mastiff, kayaking, opera, and New England Patriot’s football.

Current Accreditations

This course has been certified by or provided by the following Certified Organization/s: