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This post has been edited 1 time(s), it was last edited by KillJoy: 10.02.2008 11:25.

Today while playing 4 tables at mansion, at one moment they stopped receiving data, i took a look at the lobby and i could receive new tables (new data from the servers), but the ones I was playing just stopped (i could click buttons, so the software itself didn't froze). Similar thing already happened a few days ago, but then their servers were down. Then i sent them an e-mail regarding that and they didn't even feel obliged to apologize or even respond. Since today during this incident I had a good hand (a set of 6's
) on one table I'm pretty pissed, and I don't know if it makes sense to send them an e-mail since they didn't respond to the last one (and I wasn't offensive). And I feel they should compensate it somehow. This time i made some screenshots and saved HH's. What can I do, if I can do anything at all?

Edit: After 4 days they finally answered my first e-mail, apologized, and said that they don't know when will they end with this "system enhancements"

Last friday i was 2 hours into a session , it was one of those times when your dealt rubbish for 200 hundred hands in a row.
Then all at once ive got poket AA with an ace on the flop on 1 table and pocket 10s at the other table.
Both pots get big with me as clear fav on both tables.
Right at that critcal moment the system started to slow down, nothing happened for a long time and eventually both tables closed.
I was furious and imagined my laptop smashing on the pavement 3 stories below.
I then download the stats and hand historys to see if i won.
It took forever and then when i checked them there were major errors.
For example it said i played 22000 hands on one table in 2 hours and 6000 hands in an hour on another table!
I never did locate the 2 hands i was interested in.

I had to go on a long walk st8 after and it was 2 hours after that when i tried to play again.