envy_131

Hi everyone. I just receive my Virtual Kid today in the mail that I purchase from ebay. Unfortunately the item is not working properly even when I changed the batteries. It restart itself. The pixel and the sound is not working properly as well. I was told it is new but the screen and the back of the item has a lot of scratches!

Mothra

You have to keep in mind that when you buy these things, they will be at least 10 years old now. Electronics go weird after a while. First try to clean it out. There might be some stuff behind the reset button. Also be sure that the contacts are nice and clean.
Also, there is a good chance of a lot of small scratches caused by the packages. Weird but true.