UK's Leading Warranty!

We not only use premium cedar for our climbing frames, we also offer a FREE 10 year warranty on all wood! Not only that, our wood is prepared and ready for home-build, saving you extra time and hassle.

Our climbing frames us a type of premium cedar (cunninghamia lanceolata), which is one or two species of evergreen coniferous trees in the cypress family Cupressaceae. Like Western Red Cedar & Redwood, our Premium Cedar is not actually a cedar wood, but most importantly has the characteristics which make it an ideal wood for children's garden play equipment.

Key benefits include:

We believe our premium cedar is the best timber for children's climbing frames. These characteristics make it soft to touch, durable and safe. It doesn't require harsh chemical treatment to ensure it lasts. Our wood has been used for thousands of years to make houses, ships, floor panels, and for furniture. Its subtle and beautiful scent is also highly valued in temples in Asia. Now you can have a climbing frame manufactured from this amazing wood!

Our climbing frames us a type of premium cedar (cunninghamia lanceolata), which is one or two species of evergreen coniferous trees in the cypress family Cupressaceae. Like Western Red Cedar & Redwood, our Premium Cedar is not actually a cedar wood, but most importantly has the characteristics which make it an ideal wood for children's garden play equipment.

Key benefits include:

We believe our premium cedar is the best timber for children's climbing frames. These characteristics make it soft to touch, durable and safe. It doesn't require harsh chemical treatment to ensure it lasts. Our wood has been used for thousands of years to make houses, ships, floor panels, and for furniture. Its subtle and beautiful scent is also highly valued in temples in Asia. Now you can have a climbing frame manufactured from this amazing wood!

Plastic, Rope, Vinyl & Metal Warranty

All other (non-wood) components of your play equipment, including plastic, metal, rope & vinyl are covered by our One Year warranty. This warranty will cover any structural defects on these materials for one year starting the day after the day of delivery.

Our wood warranty covers the original owner for a period of ten years, starting the day after the day of delivery regardless of your address. The warranty is valid for domestic (private garden) use only, as our products are not intended for commercial use. *We supply parts free of charge, but there may be a delivery charge for parts claims processed after 12 months of ownership. Delivery charges are capped at £12. Average delivery charge is £6.

Your Warranty Excludes:

Expenses: Travel, lost wages, or labour costs involved in the installation or replacement of parts

Cosmetic Defects: Defects which do not affect performance or structural integrity of a part or the entire product

Modifications: We cannot accept liability for modified products or consequences resulting from failure of a modified product

Wood is a natural product and all items will be unique. *Natural imperfections of wood include twisting, warping, checking, splitting, and knots. These characteristics are what make wooden products amazing, and give them their unique character. Our products are designed for outdoor use only. Our products are pre-cut, drilled, chamfered, sanded and stained to make home-build as quick and easy as possible.

You only normally build a climbing frame once, but we still take time and care to ensure our garden playsets are as easy to build as possible. We consider the installation from the first concept design, right through to manufacture and creation of the installation manuals. We make parts identification easy, and even make helpful video guides to make installation as easy as possible.

Pre-boxing our products ensures they arrive in great condition. We use heavy duty double or triple layered cardboard, to ensure everything stays together during transit. The last thing you want is to have something delivered on a loose pallet where items could get easily lost or damaged. We include everything you see in product images *unless stated otherwise on product pages. Hardware is included in small easy to identify bags, and kept together in one master hardware bag so it's all safe together. Manuals are illustrated and described and each stage clearly identifies wood parts and hardware required. Only simple DIY tools are required to assemble our products.

We believe our premium cedar is the best timber for children's climbing frames. These characteristics make it soft to touch, durable and safe. It doesn't require harsh chemical treatment to ensure it lasts. Our wood has been used for thousands of years to make houses, ships, floor panels, and for furniture. The subtle and beautiful scent is also highly valued in temples in Asia, you'll notice it as soon as you open the box! Now you can have a climbing frame manufactured from this amazing wood!