Business Profile

When deciding to choose a carpet repair/cleaning specialist, I know you have options. We take your trust and our integrity very seriously. I alone have a 25+year history of assisting homeowners and commercial property owners with their damaged carpet & Cleaning needs. I know that replacing carpet can be very expensive so I take pride in making your carpet look nearly new by the time we finish our work.Not a licensed contractor by choice but Licensed & insured to perform the work we do.

Rating Distribution

5 stars

845

4 stars

25

3 stars

2

2 stars

0

1 star

3

Phoenix Carpet Repair & Cleaning Customer Reviews

Dan just left my house after repairing a 5X7 inch chunk of carpet in my living-room. We doubted that a hole that big could be fixed but called Phoenix Carpet Repair and asked. I was assured it could be done. Dan has finished repairing and cleaning and the rug looks brand new. Now all I have to do is convince our 1 year old German Shepherd that he'll be shopping for dentures if he ever sharpens his canines on my carpet again.THANK YOU THANK YOU

Phoenix Carpet Repair & CleaningOct 29, 2015

Hi Patricia!You are so funny! Thank you for leaving us a review and we are glad you like our repair!

Hello, I was really happy that I could get a repair on such short notice, so the availability is a big plus to keep available for your customers. Also they meet there service window plus with a 30 minute prior notification, which is really wonderful so that I could get more things done in my day while awaiting service. Danny was great he performed a wonderful and seemed like magical job on my carpet it was like the damage never happened. keep up the wonderful service. I will be sure to spread the word around about your truly amazing Company. Thank You

Phoenix Carpet Repair & CleaningOct 23, 2015

Hi Anthony,Thank you very much for writing us such a great review. We hope you have a great weekend ahead of you.

It was unbelievable how helpful and generous Robert, Kim and all the gang at Phoenix Carpet Repair were with their time, energy and attention for me today! I was doing a favor for my Mother-in-law by bring them a carpet to clean for her. It rolled out and was too much to deal with and really needed to be just thrown out! (Which they also handled!)They dealt so beautifully with the whole situation and I appreciated the thoughtful way they helped me to get my Mother-in-law to except the fact that the piece was not worth the worry and expense. Robert said something like: You can spend twice the amount of money you need to, trying to save a little but doing things in a professional way really is the better choice. In other words, a new carpet would be the wiser! I didn't think she would be very happy about that advice but it went as smooth as could be. I say these folks get a gold star for their professional approach to the whole matter! Thanks goes to all of you there and I hope we can use your services someday soon. I will highly recommend your company to anyone who needs a "Professional" job for their carpet services! These folks have great equipment and expertise to handle your needs professionally and with a great deal of patience to boot. Thank you again!

Phoenix Carpet Repair & CleaningOct 19, 2015

Hi Kris!Thank you so much for writing such a thoughtful review. IT was our pleasure to meet you today and look forward to hearing from you again in the future.

Hector did an amazing job with stretching the carpet in our bedroom. It had a huge crease that had been there for 3 years, so it was pretty set-in. Hector was able to get about 2 inches of extra carpet out of the stretching and vacuumed up after he was done. Very good job!

Danny was great, he was very professional, repaired my carpet, cleaned my carpet and gave me a complete evaluation of my carpet and tile. I was extremely satisfied and would not hesitate to recommend your services to anyone.Thanks

I was very happy with the service I received tidsy from Phoenix Carpet Repair and Cleaning. Kim scheduled service right away and gave me a fair quote and discount that fit my needs. Serviceman, Danny was right on time, professional and did an excellent job. I will use them again and am happy to recommend their services to prospective customers.

I was a walk-in customer one day and the very next day my carpet was repaired and clean! Dan was exceptional, personable and very professional. It was great to work with such a competent company that cared about customer service! I would recommend this company to everyone.

Scheduling was easy and all my questions were answered in detail. We are repeat customers and this visit was just as perfect as the previous time. Keith checked out the scheduled rooms, advised on the pet treatment and did a beautiful job in getting everything freshened up. Would recommend Phoenix Carpet Repair & Cleaning to anyone! We will be back as well.

Phoenix Carpet Repair & CleaningSep 22, 2015

Hi Claudia,Just wanted to say thanks for leaving us a review. We are happy to have you both as customers.

What a great job! Well done Hector. Hector explained what he would try to accomplish my carpet had heavy traffic areas and some trouble spots. Very professional. My carpet looks amazing. Would highly recommend your company.

PHX Carpet Repair and Cleaning helped me from afar. I reached out via an online bid service. I live in a different state, my rental property is in Phoenix. They were the 2nd company to respond with an offer for the job (carpet stretching). I let them know they were higher than another bid I had received. Kim was very courteous. She let me know what separated them from their competition and that that they guaranteed their work for two years! I decided to go with her. Keith was assigned to the job, my dad was supposed to meet him onsite to let him in the property, well he ended up in the hospital the night before! I called Kim the next morning let her know what happened told her that service could still be done if they entered through the garage however no one would be onsite. Keith ended up calling me an hour before the initial time window so I explained what happened he was sympathetic to my situation which was unexpected explained he would take before and after pictures which I had forgot all about and communicated with me the whole time. I was so pleased my tenant ended up hiring them to clean the carpets. Keith kept in contact with me for that service as well. He was very professional was even able to text communicate with me. It was much appreciated since I do not live in state and my Dad was in the hospital and couldn't be onsite. I'm very happy with the service and how everyone in the company has worked with me and my family!

Phoenix Carpet Repair & CleaningSep 18, 2015

Hi Jessica,thank you so very much for having us out to your rental property. We strive to take real good care of our customers and make them happy by going above and beyond expectations. We are thrilled to hear how happy you are with our staff and workmanship. Give us a call with anything you might need in the future!