Find or connect to a TELUS Wi-Fi location

Learn about #TELUS hotspots

Updated1493499090

Article type How to

In this article

TELUS Wi-Fi is a free service offered at select locations such as stadiums, airports, cafes, restaurants, and shopping malls. To find the nearest TELUS Wi-Fi public hotspot, simply use this locator tool: TELUS Wi-Fi Finder

How it works

TELUS Wi-Fi keeps you connected outside your home – on your smartphone, tablet or laptop. It is a free service, offered both to TELUS customers and non-customers.

To connect to TELUS Wi-Fi you need to register on the #TELUS network that is available at all of our hotspots. See below for details.

Note: The speed of the TELUS Wi-Fi connection can vary depending on the number of users that are connected to the TELUS Wi-Fi hotspot

Register on the #TELUS network

No special software or password is required; all you need is a Wi-Fi enabled device. Just follow these steps:

Open a new browser tab and you will be automatically re-directed to the TELUS Wi-Fi registration page.Note: if your browser is already open, you must open a new tab.

Enter your name and email address, and agree to the TELUS Wi-Fi Service Terms.

TELUS will send a confirmation email to the address you provided and give you 10 minutes of Internet access. Open your email on the same device and confirm your address by clicking the link in the message.Note: If you don’t see the TELUS activation email within a few minutes, make sure to check your Junk mail folder.

Once you have registered, you can connect seamlessly to all TELUS Wi-Fi locations for 30 days. After 30 days, you will need to register again. The #TELUS Wi-Fi network is open to TELUS and non-TELUS customers.

Find a nearby TELUS Wi-Fi hotspot

To find the nearest TELUS Wi-Fi public hotspot, simply use this locator tool:

F.A.Q

Try opening a new tab on your browser. Your device may need to establish a new connection to the Wi-Fi network.

Why can’t I access the 10 minutes of Wi-Fi provided by TELUS to access the confirmation email?

Try opening a new tab on your browser. Your device may need to establish a new connection to the Wi-Fi network.

Why is the confirmation email giving me an error when I click on the Activation link?

There may be a few reasons this is happening:

Make sure you are not moving around while going through the registration process. There is a chance you connected at one access point but then transferred over to another, and now the activation link will no longer work.

You took more than 10 minutes to click on the Activation link

Can I use my Smartphone as a hotspot for my computer to access the confirmation email?

No, because you are using two different Wi-Fi networks – #TELUS to start the registration process, and your hotspot to finish it, which will result in an error.

When trying to connect my laptop, can I activate the confirmation email use my Smartphone?

No, because your computer will be connected to the #TELUS network, and your phone may be connected to another network, which will result in an error.