FAQ

Featured below are some common venue-related questions but please feel free to contact us if you need more information.

Q: Herolds Bay Resort offers in-house catering but would a couple be able to use their own caterers?
A: Unfortunately only in our Die Bush Lapa venue and not at our Down to Earth venue. The caterers must also have the necessary accreditation from the Department of Health.

Q: Do you have a wedding coordinator to help with the planning of my event and will he/she be available on the day of our wedding?
A: Yes, we have several options available.

Q: Do you supply/rent out décor? Does Herolds Bay Resort have any décor restrictions? Is the décor included in the venue hire fee?
A: Décor is for the client’s own account and 3rd party companies are welcome. We do offer a list of recommended and preferred suppliers.

Q: Do you have a list of wedding photographers that you can suggest to couples?
A: Yes, we do offer a list of recommended and preferred suppliers.

Q: Do you supply flowers or do you have preferred suppliers that you can recommend?
A: Clients are welcome to arrange their own flowers. We do offer a list of recommended and preferred suppliers.

Q: Do you have an in-house DJ? Can you accommodate a live band? If a couple wants to bring in their own DJ/band, will the sound equipment be available (included in the venue hire)?
A: We do offer in-house DJ services but clients are welcome to bring in their own. Any sound required from the venue is additional and the price is subject to precise requirements.

Q: Are tables, linen, chairs, plates, silverware and glassware provided and included in the venue hire, or will the couple have to rent it?
A: All tables, chairs, cutlery and crockery are included in the venue fee. Linen is additional and we suggest hiring from a décor company, or we can arrange it for you.

Q: We would like an outside wedding (ceremony, dinner, dancing, music), could you do that? What is the contingency plan if it unexpectedly starts to rain?
A: Yes you can. Several Bedouin and marquees tent options are available from one of our preferred suppliers.

Q: Do you have the option of a paid bar? Would there be a specific amount that would have to be reached before the end of the reception? Can a couple bring their own wine, beer or Champagne, and is there a corkage fee if they do?
A: A cash bar service is included in the venue hire fee. Couples can bring their own wine and Champagne @ R35 corkage fee per bottle opened.

Q: What overnight accommodation do you provide? Do you offer a discount for booking multiple rooms? Do you provide a complimentary room or upgrade for the newlyweds? What are the nearest hotels to the venue? (Do you have a list of hotels, B&Bs, guesthouses that you suggest to couples?)
A: Herolds Bay Resort offers 4x 3-star-graded, self-catering units, accommodating up to 18 guests (including children – family-style sharing). We do offer a special rate if a couple would like to rent out the entire guesthouse. We also offer a special honeymoon package deal at a nearby 5-star hotel. For your guests we can supply a list of preferred accommodation within a 5 km radius from the venue.

Q: How many guests can your venues accommodate?
A: Die Bush Lapa venue can accommodate between 30 and 350 guests, and our Down to Earth venue between 30 and 160 guests.

Q: What about staff working at the wedding? Are waiters and bar staff included in the venue hire?
A: Yes, all waiters and bar staff are included in the venue hire fee.

About Us

Nestled in the rolling hills above the quaint seaside village of Herold’s Bay, only 10km outside George, in South Africa’s Garden Route is where you’ll find Herold’s Bay Resort.

Our Working Hours

Monday – Saturday: 09h00 to CloseSaturday: Reserved for Weddings, Functions & EventsSunday: Open from 11h00 to 15h00 for our Famous Sunday Lunch, with the live soothing sounds of Carry and Trudi Canninga in the background