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If you need a new connection in an area where we own the electricity network, did you know you have a choice?

Just
because we own the network doesn’t mean you have to accept a quotation from us.
There are other companies out there who can carry out many aspects of the work.
Competition gives you a choice and keeps us on our game making sure we deliver
the best possible service for you. You can now compare prices and service
levels to decide which company is best for you.

Your choices

Other companies who provide a connections service are known as
Independent Connection Providers (ICPs) or Independent Distribution Network
Operators (IDNOs).

The diagram
below shows the competitive elements of new connections work:

What work can other companies do?

ICPs and IDNOs can carry out most aspects of the work needed to
build and operate a new network. This includes:

Designing your
connection and the new network that needs to connect to our existing network.

Approve their own
designs for the new connections (Generation Connections exempt).

Make their own
final connection onto our existing network.

We provide them with all the information
they need about our network. If the ICP or IDNO doesn’t wish to, or cannot,
carry out the works, we can do so for your project.

Once the work for your new connection is
complete, it will be linked to our existing network. This means we will need to
assess how your project will affect our network to ensure your POC and design
will work for all and to carry out any work needed on our network. This is
known as non-contestable work.

Many companies will
work with us on your behalf so you still deal with one company. Some companies
will carry out the whole job for you - planning, designing and building the
network themselves. Others will project manage the work and use suitable
sub-contractors to build the network.

Contacting other companies

If you would like to compare prices and service levels before deciding which company is best for you, please click below for a list of providers active in our area:

You can also visit one of the following websites for more information:

What happen next?

When you receive your quotation / connection
offer from us it will provide you with 2 options:

You can accept for Scottish and Southern Electricity Networks
to carry out all ‘All works’ required for your connection; or

You can accept for Scottish and Southern Electricity Networks
to carry out the ‘Non-contestable works only’.

If you choose us to carry out ‘All works’ or
‘Non-contestable works only’, you should return your signed quotation /
connection Acceptance (where required), with the appropriate payment. Our team
will contact you to explain the next steps.

If you have chosen
‘Non-contestable works only’, you will need to appoint an ICP/IDNO to carry out
the contestable works. Lists of accredited ICP’s / IDNO’s and other alternative
providers can be found at:

You can also use the link below:

Your ICP / IDNO will then submit a design of
their proposed contestable works. Once we have the design our connection
delivery team will liaise with your chosen provider to arrange for us to
witness your ICP/ IDNO installing the contestable works where required.
Finally, we or they will make the final connection to get your power on.

If you have any questions or require further
advice on the above process you can contact your appointed Connection Designer
/ Commercial Contract Manager for further assistance. Their contact details
will be listed on the covering letter of your quotation / connection offer.

What is an ICP?

An ICP is an accredited company which can build electricity networks to agreed standards. Please click below for alternative providers in our area.

What is an IDNO?

An IDNO is also an accredited company that can build electricity networks, but unlike an ICP, it owns and maintains the network once it is complete. Take a look with the link below to see accredited companies in our area.