Tip:
In the future you should change the keyboard language and input in the Settings menu to English and Arabic respectively.
In that case you will be able to switch keyboard directly to the blocked device. The menu button appears at the bottom of the keyboard.

MultiPad 9.7 PRO What CPU is installed?

Can I exchange or return my tablet if I see broken pixels?

For all Prestigio tablets two broken pixels are acceptable regardless of the size and screen resolution.
More than two is a reason for replacement. You can find more regarding the warranty terms on our web pages: http://www.prestigio.com/support/warranty-terms.xhtml

How do I transfer applications to the external SD card?

Transferring apps onto the external SD card is not possible. "Move to SD card" does not move the application to the external SD card, it moves it to a special section of the internal memory card (internal storage). This function is called APP2SD as it was originally designed for smartphones, where it was not possible to move data anywhere else than on the SD card. The applications on tablets move to the special section of the internal memory. Please, note that this section does not have an unlimited memory. Moreover, some applications do not support such kind of transfer.

How do I transfer applications to the external SD card?

Transferring apps onto the external SD card is not possible. "Move to SD card" does not move the application to the external SD card, it moves it to a special section of the internal memory card (internal storage). This function is called APP2SD as it was originally designed for smartphones, where it was not possible to move data anywhere else than on the SD card. The applications on tablets move to the special section of the internal memory. Please, note that this section does not have an unlimited memory. Moreover, some applications do not support such kind of transfer.

How to adjust screen brightness?

How to change the system language?

How to connect the tablet to a computer?

You will not require any additional drivers to connect your device to PC.

1. Connect the device to your PC.
2. Tap and hold the status bar at the top of the screen then drag it down (for Android 2.x) or tap the status bar at the right bottom corner of the screen, the menu will appear (for Android 4.x).
3. Tap “Connect USB Storage” -> “Connect as mass storage”.

How to establish reliable connection for USB debugging?

How to install / move new apps to the external memory card?

The function of installing applications on a memory card is implemented by default. The user is not given a choice of installation location (internal memory or memory card). It is determined by the application developer and is prescribed in the installation *.apk file. That is an *.apk file that installs the application only in a specific location (internal memory or memory card). After aplication is installed you may transfer it to the external memory only if this function was allowed by the application developer.

How to perform Factory Data Reset?

How to perform OTA Upgrade?

Before updating make sure that the device is fully charged.
OTA Instruction:
1) Set up connection with the Internet
2) Go to Settings > About Tablet > System updates > Check Now
3) Accept the file for downloading;
4) Follow further the instructions that pop-up on the screen.