Applies to:

Oracle TBE Onboarding Cloud Service - Version N/A to N/A [Release 12]Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR ---------------When a Candidate is converted to a new Employee, a different welcome email template is sent out than what is selected in the System Email Templates.

EXPECTED BEHAVIOR-----------------------When a Candidate is converted to a new Employee, the System Email Template selected for the "New Employee Notification" should be sent.

STEPS-----------------------The issue can be reproduced at will with the following steps:1. Select an email template for the "New Employee Notification" system email.1. Convert a Candidate into a new Employee with an Active status.

Cause

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