Beginning of a dialog window, including tabbed navigation to register an account or sign in to an existing account. Both registration and sign in support using google and facebook accounts. Escape will close this window.

MarmeeRob

Shop owner

AnnouncementWELCOME! Click http://www.etsy.com/shop/blueridgepotteryspi for more Blue Ridge! I ship daily, except holidays, Saturdays if possible. For FASTER delivery, select PRIORITY at CHECKOUT. I am MESSAGE friendly and reply as promptly as possible to questions. In case you have not guessed, I am Marmee to my three extra special grandchildren! Thank you for making my Etsy shop a success!!
...........................................................................................................

Announcement

Last updated on Apr 24, 2017

WELCOME! Click http://www.etsy.com/shop/blueridgepotteryspi for more Blue Ridge! I ship daily, except holidays, Saturdays if possible. For FASTER delivery, select PRIORITY at CHECKOUT. I am MESSAGE friendly and reply as promptly as possible to questions. In case you have not guessed, I am Marmee to my three extra special grandchildren! Thank you for making my Etsy shop a success!!
...........................................................................................................

Shop policies

Last updated onNovember 17, 2016

Thank you for visiting Marmee Rob's Shoppe!

100% of the profit from each sale goes into a fund my husband and I use to make it possible for us to volunteer in our national parks and wildlife refuges. To date, we've worked as volunteers for 2 months at Okefenokee NWR (2006) in our home state of Georgia and for 2 months at Sullys Hill NGP/NWR in South Dakota (2008). We worked as volunteers for the Curator at Rocky Mountain National Park briefly in October of 2011 and again in August of 2012. In the current economy, it has become quite the challenge to accumulate adequate funds to continue volunteering. Thank you in advance for supporting our endeavors as volunteers in our national parks and wildlife refuges!

Accepted payment methods

Pay with Visa

Pay with Master Card

Pay with American Express

Pay with Discover

Pay with PayPal

Buy with Apple Pay

Pay with Sofort

Pay with iDeal

Accepts Etsy Gift Cards and Etsy Credits

Payment

CANCELLATION: Your PURCHASE is a CONTRACT with me. It is your responsibility to ask questions PRIOR to buying. Do not buy until satisfied with listing description and shipping charges. If you request to cancel an order and I agree, a restocking fee of 20% of the original item cost is deducted from the refund. Etsy does not require a seller to honor a cancellation request.

CUSTOM ORDER: Payment is expected within 36 hours of notification by Etsy message that the reserved listing is available. Payment is required before work on CUSTOM ORDER begins. I hold items/materials for 36 hours after custom listing is made available.

SALES TAX: I am a licensed seller with the State of Georgia. Etsy will add 7% tax to any order to be SHIPPED TO A GA ADDRESS.

Shipping

(1) BUYER IS RESPONSIBLE FOR INCLUDING CORRECT SHIPPING ADDRESS WITH PAYPAL PAYMENT. If buyer fails to include correct address and is unwilling to pay for re-shipment and requests refund, original shipping cost paid by buyer AND a restocking fee of 20% of the original item cost will be deducted from the refund.

(2) ON-LINE TRACKING ALWAYS INCLUDED. After shipment, buyer is sent Etsy's email tracking notification. Tracking data is also available on Etsy's order page and PayPal's transaction page.

(3) If shipping method is PRIORITY, package is insured up to $100. USPS First Class Package includes tracking but NOT insurance. It is usually more cost effective to upgrade shipment to Priority than to purchase insurance on a First Class Package.

(4) If purchase price of a PRIORITY order is greater than $100 and buyer wishes to insure the package for full amount, PRIOR to PAYMENT, ask me to add to the order the EXACT amount USPS will charge for insurance. IT IS NOT POSSIBLE TO ADD EXTRA INSURANCE AFTER PAYMENT IS MADE.

(5) I reserve the right to ship FEDEX instead of PRIORITY any time I believe FEDEX to be a more cost effective, safer means of shipment for the goods purchased.

Refunds and Exchanges

MY STATED POLICY IS NO RETURNS and NO ORDER CANCELLATIONS.

Returns and cancellations significantly increase seller's cost to do business.

Read listings completely and carefully, view all images, ASK QUESTIONS BEFORE BUYING. We reply as quickly as possible. I describe items with great care and inspect each item prior to shipment in order to to make certain that the item matches the listing description. I am an experienced packer and do not compensate for loss or damage AFTER the shipping agency accepts package from me. See above section for insurance info.

Therefore, my stated policy is no returns, no cancellations. I may, however, be willing to consider a buyer's return request if I am CONTACTED WITHIN 2 CALENDAR DAYS OF PACKAGE RECEIPT based on online tracking available to both buyer and seller.

IF I AGREE TO ACCEPT A RETURN:

1) Buyer pays return shipping. Insurance is not required, however, If buyer does not insure, buyer is responsible for damage or non-receipt of returned item.

3) Buyer places my RETURN AUTHORIZATION number on the outside of the package.

4) Buyer ships package back within 3 calendar days of the date buyer and seller agree to the return.

If I agree to accept a return after all of the above conditions are met, I refund original payment less shipping cost stated on original invoice. Depending upon circumstances, a 20% restocking fee may apply.

Any item RETURNED WITHOUT PRIOR AUTHORIZATION NUMBER WRITTEN ON OUTSIDE OF PACKAGE will be REFUSED at time of delivery and RETURNED TO SENDER. If we are not available to REFUSE package, we will not be responsible for returning to buyer or making a refund.

Additional policies and FAQs

I am always delighted to have a buyer let me know that my service and product have achieved the standard set forth in the listing by posting an Etsy 5-STAR Positive Feedback Review which can be found on the SOLD ITEM page. If there is an issue that needs to be resolved, BEFORE LEAVING FEEDBACK, contact me immediately upon receipt of package. Tracking data is available to both buyer and seller.