Parent Letters

Frequently Asked Questions for Families About Remote Learning

Note from Chancellor Carranza:

Dear Families,

As we weather an unprecedented health crisis with COVID 19, our top priority is the health and safety of our students, families and staff. We are rapidly transitioning over 1 million students across over the City to remote learning to ensure students are still learning during this time. These are unparalleled scenarios for our students, families and staff. I’m incredibly grateful to our school communities for their flexibility as we launch remote learning and to our schools and staff for stepping up to this challenge with an unwavering commitment to our students.

With remote learning, teachers can deliver lessons online, and students can complete assignments, projects, and assessments just like they would in the classroom. Remote learning both creates an opportunity for students and teachers to interact online and allows students to continue learning subjects and material that are a key part of their curriculum. I’m hopeful that the connections with peers and teachers will help create familiarity and comfort for our students in this unfamiliar time.

Remote learning will start on Monday, March 23. As we transition together to a new normal, we know there will be questions and complications that will come up, and we’re committed to partnering with you to make this shift as smooth as possible. Below we’ve laid out answers to the Frequently Asked Questions for Families that we will continue to update as we learn more.

Key support for families:

• To request a device for their students to participate in remote learning, please complete this survey. Call 718- 935-5100 and choose option 5 if for any reason you cannot complete the survey online. We ask everyone to fill out the survey as soon as you can so we can connect you to a device if you need it.

• For information on creating an account, review the instructions on the NYCDOE website