Vodafone: Unknown external source to blame for data breach

Vodafone has become the latest mobile brand to have its customers data illegally accessed.

The network said that on Wednesday 28th October criminals used email addresses and passwords ‘acquired from an unknown source external to Vodafone’ to access nearly 2,000 customer’s data.

Vodafone explained that it believed its security systems were ‘fundamentally effective’. Although the brand warned customers that they may have had their names, phone numbers, sort codes and last 4 digits of their bank accounts accessed.

Vodafone’s attack comes after TalkTalk suffered a ‘significant and serious’ hacking incident. The public fallout of which is still having a significant impact on the MVNO. In August, Carphone Warehouse had a cyber attack with 2.5m customer’s data being accessed.

Retail staff told our Mobile Insight Report on security that dealing with customer’s queries following a cyber attack was one of the biggest challenges they faced, read the full findings by downloading the report.