We received a very vague and short response from one of the salespersons, he answered none of our questions, and i never received any further response from him. We were very interested in the vehicle but felt like we wanted to work with someone with better customer service!

Everyone I was in contact with was great to work with.
If you are open 6 days a week you need to staff for six days a week.
Customers in today's market are not limited to the old 5 mile radius of the dealership. Consumers are looking for great experiences when purchasing a vehicle. When expectations are not met sometime the experience is soured. However that experience is related to others about the dealership that may not help in future sales.

The dealer never had the used car in stock but told us to come and see it. When we asked they said it just sold. This is totally understandable. A few days later my wife called just to check because it was still online and was told it sold 5 minutes before her call. We are assuming the car sold long ago and it's post is used as a way to intice people to come to the dealership. It has been a week and the car is still posted for sale on their website.

Buyer beware! This dealer
appears to be intentionally selling
bad cars to inattentive buyers. I
was seriously interested in a $30k
used car and got great response
until I requested a CarFax ( or
equivalent) but then became
completely ignored. Nothing but
radio silence, despite 4 requests
from 3 different people, including
the sales mgr.

Dealer never got back to me probably because i have bad
credit. it's a shame the way people with bad credit are
treated. we need vehicles too and sometimes life happens
which is why we have bad credit in the first place. the least
that could have been done was for someone to contact me
about the price of the vehicle, mileage and run my credit
online to see if I should even bother coming in.

Thoroughly enjoyed our experience with OP Jeep Dodge Chrysler.
Our salesman, Joe Trahan, was helpful and responded quickly to all
our questions. We got a fair price, and all the paperwork was
handled fast and smoothly. Seems like a good place to do business.

We found a great deal and test drove the vehicle listed as well as
another at this particular dealership. While we never came to an
agreement, the staff was professional regardless. No negative
vibes from JOE T. at all. He was our point of contact.

Even tho the car I was interested in got sold before I had the chance to
go in and look at it and test drive it Jordan Milford was awesome to
communicate with thru email!! He answered all my questions thoroughly
and was very prompt in responding! He even emailed me as soon as the
car was sold. He did a great job!!