Mark George

Mark George

In his 27-year career with UTC and Otis, Mark has traveled extensively around the world with varied global and regional leadership positions in the company, including a six-year period residing in Asia.

Starting at Otis in 1989, Mark had numerous roles before moving to Singapore in 1998. There, as Regional Director of Treasury and Asset Management for the Asia Pacific Region, he also worked on acquisitions and integration. In 2001, he transferred to Hong Kong where he was CFO for the South Asia Pacific region, helping restore those companies following the 1998 Asian economic crisis. He returned to the US in 2004 to lead the worldwide Otis Financial Planning & Analysis function.

His diverse background and deep interest in international business led to his move to UTC corporate in 2007 as leader for UTC Financial Planning & Analysis. From there he has added to his varied industry exposure by becoming Carrier Vice President, Finance & CFO, and later CFO for UTC Climate, Controls & Security. He was also Vice President, Finance & CFO for UTC Building & Industrial Systems.

Mark was appointed to his present role of Vice President, Finance & CFO, Strategy and IT for Otis, in October 2015.

Nora LaFreniere

Vice President and General Counsel

Nora LaFreniere

Vice President and General Counsel

Nora has some serious working credentials with Otis. She’s held all kinds of legal positions going back to 2000.

Early in her career she was closely involved in our 150th anniversary celebrations, helping to plan and realise a range of events – it really helped Nora connect with our unique heritage and understand the personal pride that people feel being a part of Otis. This belief in the importance of individuals and great working relationships is something that Nora has embraced at every stage:

“I reflect upon my first UTC job a lot – working as a lawyer supporting branches in the southeast US exposed me to the reality of how we succeed – through the dedication of our people to servicing individual customers.”

Nora is a self-proclaimed dog fanatic – and away from work you’ll usually find her 130-pound Newfoundland, Atlas, by her side.

Nora also really enjoys seasonal activities like skiing in the winter and biking and going to the beach all summer. Her love of good food and wine lasts all year round and having travelled widely through work, she can go for some pretty exotic options.

Christian Meisner

Vice President and Chief Human Resources Officer

Christian Meisner

Vice President and Chief Human Resources Officer

Christian began his UTC career at Carrier in 2003, where he worked as Human Resources Director for global operations, before moving to Singapore to lead Carrier’s Asia Pacific HR function.

Returning to the US in 2006, Christian was appointed Vice President, Human Resources, for the global commercial HVAC business. He then joined the UTC Corporate office in 2007, where he directed the global talent function, including executive staffing, succession planning and leadership development.

A passion for sailing has equipped Christian with skills such as patience, dexterity and balance that have served him well in HR across multiple industries, including automotive, publishing and aviation. He also holds a bachelor’s degree in Political Science from Villanova University and a master’s degree in Labor and Industrial Relations from Michigan State University.

Christian is deeply interested in how investments in digital capabilities will impact the role of leaders and how they engage with their employees – something he is keeping a close eye on in his current position of Vice President and CHRO of Otis Elevator Company, which he has held since 2015. In this role, Christian leads all aspects of the global HR function. He’s also a member of the Otis Executive Committee and works closely with the senior executive team to achieve Otis’ strategic business priorities.

Tony Black

President, Service

Tony Black

President, Service

A consummate professional, Tony brings more than 30 years’ diverse experience within UTC to his role. He joined Pratt & Whitney in 1984, before progressing through various operations and general management positions with the UTC Corporate office, UTC Fire & Security and Otis. From Director of Worldwide ACE at UTC to Managing Director of Nippon Otis, Tony moved upwards, assuming more responsibility with every step and gaining priceless expertise at the same time.

Before joining Otis Service, Tony was President, Otis China Limited where he drove dramatic growth and increased the service portfolio to more than 100,000 units under contract. He also helped to shape a more innovative and effective service business by introducing many of our advanced and pioneering processes, such as digital tools and specialised service packages for key customer segments.

Today, Tony leads our global service organisation and is a member of the Otis Executive Committee. His game-changing responsibilities include setting our global service standards, spearheading and inspiring innovation, and ensuring the success of our ambitious digital transformation strategy.

Tony gained a bachelor’s degree in engineering from Florida Atlantic University and an MBA from the Darden School at the University of Virginia.