Why Use Choicemail?

Because it works.

Spam now accounts for about two-thirds of all email. It costs most email users at least 15 minutes a day. Research shows that spam costs companies $400-800 per mailbox every year. And these costs are growing.

Permission-based email management is the only thing that actually solves, or ever will solve, the spam problem. (To learn more, read our whitepaper.) It is 100% effective, and ChoiceMail makes it available to you now.

With ChoiceMail, you will never get another piece of unwanted email because a message can reach your inbox in one of only four ways:

From time to time, we receive a "bug" report where a user feels that spam has managed to get through ChoiceMail. We have no doubt that spammers are actively looking for ways to break ChoiceMail and we are committed to enhancing our technology to protect our users.

However, in all reports to date where spam has gotten through ChoiceMail, the problem has turned out to be some kind of mis-configuration. Therefore we have added some extra information to all incoming emails so that users can more easily determine why a particular message was accepted by ChoiceMail.

All email messages have a header section that describes where the email came from (although most of this information can be forged by spammers) and various other items most of which is not interesting unless there is a problem.

ChoiceMail adds several extra headers to all incoming email messages. You can examine those headers through your email application (how) to understand what happened.

Look for the headersX-ChoiceMail-OriginalAccount:andX-ChoiceMail-AcceptedReason:

If the header "X-ChoiceMail-OriginalAccount" was not found, then the email message was not processed through ChoiceMail. In other words, your email application received the message directly from your ISP's server. Please review your configuration and refer to ChoiceMail's documentation, online help, and our online technotes. In particular, see the technotes:

Mail is coming in to ChoiceMail but not to my email application andHow To Temporarily Disable ChoiceMail

If the ChoiceMail filter button (top right corner of the main ChoiceMail window) is red then you have either disabled ChoiceMail or you have not yet configured your email application to communicate with ChoiceMail. If the ChoiceMail filter button is green, then the most likely possibility is that you have more than one account configured in your email application and one or more of these accounts were not disabled. If the "X-ChoiceMail-OriginalAccount" header was found but the "X-ChoiceMail-AcceptedReason" header was not found, then you are running an older version of ChoiceMail - you should update to the latest version as soon as possible.

If the "X-ChoiceMail-AcceptedReason" header was found, there will be an associated message that explains the reason why the email message was accepted by ChoiceMail. For example:

X-ChoiceMail-AcceptedReason: Sender is on your whitelist

means that the email was accepted because the sender has already been approved by you. Other possibilities include a permission rule, an accepted domain or it could tell you that ChoiceMail filtering is disabled.

What our users say:

I tell them that I don't have that problem since I have ChoiceMail One.