Downstream, the direction toward the user, bit rates can be as much as 400 Mbit/s for business connections, and 250 Mbit/s for residential service in some countries, although Gigabit speeds are becoming available.[1][clarification needed] Upstream traffic, originating at the user, ranges from 384 kbit/s to more than 20 Mbit/s. One downstream channel can handle hundreds of cable modems. As the system grows, the CMTS can be upgraded with more downstream and upstream ports, and grouped into hub CMTSs for efficient management.

Most Data Over Cable Service Interface Specification (DOCSIS) cable modems restrict upload and download rates, with customizable limits. These limits are set in configuration files which are downloaded to the modem using the Trivial File Transfer Protocol, when the modem first establishes a connection to the provider's equipment.[2] Some users[specify] have attempted to override the bandwidth cap and gain access to the full bandwidth of the system (often as much as 30 Mbit/s), by uploading their own configuration file to the cable modem - a process called uncapping.

In most residential broadband technologies, such as FTTX, Satellite Internet, or WiMAX, a population of users share the available bandwidth. Some technologies share only their core network, while some including Cable Internet and PON also share the access network. This arrangement allows the network operator to take advantage of statistical multiplexing, a bandwidth sharing technique which is employed to distribute bandwidth fairly, in order to provide an adequate level of service at an acceptable price. However, the operator has to monitor usage patterns and scale the network appropriately, to ensure that customers receive adequate service even during peak-usage times. If the network operator does not provide enough bandwidth for a particular neighborhood, the connection would become saturated and speeds would drop if many people are using the service at the same time. Operators have been known to use a bandwidth cap, or other bandwidth throttling technique; users' download speed is limited during peak times, if they have downloaded a large amount of data that day.[3]