The growth in this market is driven by the egression of video technology and collaboration solutions. The UCaaS telephony market is expected to arise from $0.87 billion in 2013 to $2.48 billion by 2018, at an approximated CAGR of 23.3 per cent from 2013 to 2018.

A unified communications cloud development is fermenting and associations will need to choose how to bring UC procedures into the cloud.