In a recent article, Fujitsu describe how service management can help reduce ICT’s environmental impact. You can read that here. However, remember where you heard it first. Karen wrote about ITIL and sustainability 3 years ago! You can read that here. We … Continue reading →

Almost every element of the ICT lifecycle – from material acquisition to product disposal – affects the environment. In this article, Andy Lewis (Chief Architect for Sustainability, Fujitsu International Business Group) looks at the four major areas of impact: Energy … Continue reading →

At this year’s itSMF New Zealand and Australia Conference, there is going to be a great discussion / debate on Green IT. Karen Ferris will join the Head of Sustainability for Fujitsu, Alison Rowe and Rob England aka the IT … Continue reading →

This week the Uptime Institute announced the winners of the inaugural “Server Roundup Contest”. AOL, who came first, have retired and recycled nearly 9500 servers in less than six months. NBCUniversal were runner up with its infrastructure team having removed … Continue reading →

At Macanta we have been espousing the need for improved business and service management processes if organisations are to be serious about improving the sustainability of ICT. The recent Global Benchmark 2011 report from Fujitsu, that summarises the findings of … Continue reading →

Green Service Management The Relationship between Environmental Sustainability and IT Service Management Author: Ian Salvage with Karen Ferris Some industry commentators have stated that ITIL Version 3 missed an opportunity in not addressing one of today’s biggest challenges – sustainability. … Continue reading →