Stay Up to Date

Stay Up to Date

This page provides you with information about ALEXACHUNG & the impact of the global Covid-19 situation on our operations.

1. YOU ORDER & SHIPPING TIMES

We are still fulfilling orders & will get these to you as quickly as possible. Your order will be dispatched from the warehouse in 3-5 working days + 2 working days shipment with DHL. This means that you will receive your parcel within 5-7 working days from placing your order.

2. OUR WAREHOUSE PARTNER

Our warehouse partner is maintaining usual business operations with minimal level of staffing. They are doing their upmost to guarantee the health & safety of staff. The measures implemented at the warehouse include amongst others:

· Increased on site cleansing & additional hand sanitizer stations.

· Social distancing - 2m Government rule has been implemented in all areas of the operation, including packing stations.

3. OUR DELIVERY SERVICE

Your order will be delivered by DHL. DHL is still fully operational. However, there are some regions where DHL has suspended operations & we are no longer shipping to. Please refer to DHL live update link here.