International Sales

Products shipped outside of the United States or Canada may be different from the domestic products shown on this website. Primarily the power requirements for the AC adapters, which are different outside of the US and RoHs requirements for EU member countries. However there may be other differences depending on the product.

Shipping costs for International sales and payment methods are different from domestic sales and include payment and paperwork fees not added to domestic sales, therefore all International sales must be quoted through the sales department.

International Ordering

Contact our Sales department by email or fill out the quote request form at the bottom of the page. Reference the domestic part numbers for your RFQ, however the products shipped outside of the US and Canada may have a different number which will be listed on the quote.

Shipments

Shipments outside of the United States or Canada are shipped by FedEx International Economy or International Priority. Rates will be listed on the quote. Other freight services (DHL, UPS, USPS are not currently available).

Payments

Payments can be made using wire transfer ($35.00 fee), or Western Union Money Transfer (no additional fee). Credit Cards are normally NOT accepted outside of the U.S. & Canada, however business credit cards from major corporations may be accepted if approved by our accounting department. A $3.00 International paperwork fee is added to each shipment to cover the additional paperwork costs.

Duties, Taxes, Vat

All duties, taxes, VAT, etc. are paid by the customer.

Products

In no event shall Pencom Design, Inc. be liable for any direct, indirect, incidental, special, exemplary, or consequential damages (Including, but not limited to, procurement of substitute goods or services, loss of use or profits, or business interruption) however caused and on any theory of liability, whether in contract, strict liability, or tort (including negligence or otherwise)

DO NOT USE products sold by Pencom Design, Inc. as critical components in life support devices or medical systems, or any applications that could cause injury, hazardous or dangerous situations, or any consequential damages resulting from the use of our products.

Sales

By placing an order, the buyer signifies agreement to all the Terms of this Sales agreement in full.