UX IN PARIS

Understanding online collaboration business

Planzone is a Paris-based online collaboration software company with more than 8 years experience in the online B2B collaboration field. Their business is online collaboration, and this is a complex thing. You can bring it into different levels, and inside Planzone you can reach all of them.Understanding the complex tool was the first step, so I started traveling regularly to Paris to go deep into the online collaboration business.

Full UX service

Planzone customers were not using the application (27% usage…). Therefore my objective was to fully redesign the application. Users should enjoy using it.

The first step was to highlight the importance of UX to the whole R&D team. Usability, information architecture and interaction design where key pillars on the project to create a meaningful service design.

THE PROCESS

“ We worked hand in hand long time to create a brand new user experience ”

Interface Design

Interface simplicity, information visualization through graphics and highlighting the important things were one of the biggest challenges on interface design.

Going deep into detail I put special attention designing task creation and management, being part of the strategy with a strong accent on work and document sharing. Gant chart as part of the time management features and discussions as a collaboration needed to handle with care to be easily accessible from almost everywhere.

Of course one of the objectives was to displaying notifications directly to users on the move to take care of immediate things, but it also important to consider that a notification is one email less you have to take care when you arrive to the office.