For Faculty and Staff hiring new employees at the College of Nursing:These tickets should be submitted before the start date of the employee.

Create a trouble ticket for hardware installation when it is decided to hire a new employee. Trouble ticket must include physical location in CON and a point of contact. Include any non-standard hardware/software if needed. (Standard hardware includes: Desktop computer and one 24 inch LCD monitor. Standard software includes: Microsoft Office Suite, Adobe Acrobat Professional and Box Sync.) (click here to download first trouble ticket template)

Create a second trouble ticket for orientation and access setup when the following information is available: New hire's name, uNID, Title, Phone number, Physical location, Projected start date, Point of contact and list of H:\ drive folders needed. (click here to download second trouble ticket template)