Description & Specification

Key Features

Additional Information

Customer Reviews

Product Reviews

By customers who purchased the Hoover Heritage 5011 Vacuum Filter Set .

Average Rating - Rated 3.5 out of 5 based out of 14 votes

vacuum works a lot better now that they have been changed

18th May 2018

My credit card, which i used to pay for my online puchase, was one of a number of cc's whose details were stolen when Godfrey's was hacked. I had an illegal purchase made on my card and had to go through the hassle and inconvenience of canceling it and getting them replaced.

19th Mar 2017

I have bought this ripper little vac before, have one at home and its a great all round vac for what I need, keep it clean (filters etc) and it lasts well. Buy an extra filter kit and look after them, empty regularly for optimum performance.

1st Oct 2016

Customer service rep I spoke to was kind and helpful. Thank you!

27th Sep 2016

I DIDNT GET MY DELIVERY. AFTER 4 WEEKS SINCE MY ORDER I WENT TO THE SHOP TO PICK UP PRODUCT

1st Jul 2016

Over-priced for what it is, but vacuum is like new.

17th Dec 2015

The filter was the one I needed & is working great.

16th Dec 2015

I didn't receive my full order. I ordered an extra filter and didn't receive it. There was no reply to my request for this to be followed. I will not shop with Godreys again at this stage.

27th Nov 2015

Easy to order and very prompt delivery. I am extremely satisfied.

23rd Nov 2015

G

19th Feb 2015

Only thing wrong is that you sent my filters to the wrong address, but the good part was that I ended up receiving two orders. I offered to return one, but was told to keep both.

Service Reviews

By customers who purchased the Hoover Heritage 5011 Vacuum Filter Set .

Average Rating - Rated 3.5 out of 5 based out of 14 votes

took a month to get the filters in after being told it it would only take 5 days then after calling they said they will call back and never did

18th May 2018

My credit card, which i used to pay for my online puchase, was one of a number of cc's whose details were stolen when Godfrey's was hacked. I had an illegal purchase made on my card and had to go through the hassle and inconvenience of canceling it and getting them replaced.

19th Mar 2017

Love the products and always great customer service.

1st Oct 2016

Customer service rep I spoke to was kind and helpful. Thank you!

27th Sep 2016

I DIDNT GET MY DELIVERY. AFTER 4 WEEKS SINCE MY ORDER I WENT TO THE SHOP TO PICK UP PRODUCT

1st Jul 2016

Over-priced for what it is, but vacuum is like new.

17th Dec 2015

It was ok, but would have been better if the filter I purchased was under the correct vacuum name. I pretty much just went off the picture & number otherwise I wouldn't have known. Even then I wasn't sure if the right one would get delivered. The vacuum is advertised on your site as the Hoover 5011 all rounder. The filter said its for the Hoover heritage 5011 vacuum.

16th Dec 2015

I didn't receive my full order. I ordered an extra filter and didn't receive it. There was no reply to my request for this to be followed. I will not shop with Godreys again at this stage.

27th Nov 2015

Easy to order and very prompt delivery. I am extremely satisfied.

23rd Nov 2015

G

19th Feb 2015

Only thing wrong is that you sent my filters to the wrong address, but the good part was that I ended up receiving two orders. I offered to return one, but was told to keep both.

Videos & Manual

Delivery & Warranty

How much will my delivery cost?

No matter where you live in Australia, our delivery service charges are as follows:

This applies to everything on this website, including vacuum cleaners, vacuum bags and accessories. 'Total spend' includes all products and services purchased in a single online transaction excluding freight costs. Godfreys aim to dispatch all orders the following business day.

How long will my order take to arrive?

We use Couriers Please for most of our online orders. Please note that we do not deliver to PO Boxes. Here is an approximate guide to delivery times for online orders once your delivery has been despatched:

Business Days to Delivery

LOCATION

ESTIMATED DELIVERY

Victoria

Melbourne

1-2 days

VIC Country

2-3 days

New South Wales

Sydney

1-2 days

NSW Country

2-3 days

Queensland

Brisbane

2-3 days

QLD Country

2-5 days

South Australia

Adelaide

1-2 days

SA Country

2-3 days

Western Australia

Perth

5-7 days

WA Country

7-10 days

Tasmania

All areas

2-4 days

Northern Territory

All areas

4-6 days

Note: Please allow extra time for delivery around public holidays. In order to qualify for our delivery service, the products that you ordered have to be in stock, they must be ordered online, payment must be received by us, accurate delivery details must be provided and your delivery address must be within Australia. Alternatively, you can choose our Click & Collect option at Checkout and your selected product will be available for you to collect from your nominated store.

If you haven’t received your online order or if you have any questions about an order that you have placed, please contact Customer Service and we’ll get on the case straight away.

Warranty Information

Product warranty cards are included with most vacuum cleaners. If you are looking for the length of warranty for this product, you can find this on the 'Description & Specification' tab on this page.

For more detailed information on this products' warranty, please contact Customer Service.