I managed to snag 2 diapers in colors I wanted that were on sale (quite a feat!). And amazingly they got here in 2 days, yay! After washing them once the yellow one came out of the dryer with 1 shot leg elastic! I've never seen a BG do that and I've used lots of them. Maybe one end of the elastic came undone. But at least cotton babies has great customer service, just wish I could use this new dipe right away

If you have a defective diaper does it go back to the retailer (diva diapers?) or directly to cotton babies? I had one other diaper with a loose seam but it was a cinch to drive it back to cotton babies and walk out with a new one. Is it easy to get it fixed/replaced online? Can I take it to the Vancouver store in person?