Elevate the customer journey and optimize your queuing and crowd control systems.

At Lavi, we make solutions for people. With the customer experience in mind, we are constantly advancing the science and design of our products—so you can manage crowds and delight customers. Ongoing innovation increases the lifespan of our products, including indoor and outdoor stanchions, crowd control barriers, and signage. Placing an emphasis on safety and security, we create solutions that guide customers through high-traffic areas—in a way that makes sense for your business and their journey.

Lavi maps out the best queue for your space, planning for a seamless customer experience—from entrance to exit. Find out how to improve customer flow and satisfaction below.

Crowd control stanchions and barriers help manage customer flow within your queue and throughout your facility.

Accurate service analytics help you continually evolve the patient experience. We use technology solutions, such as healthcare provider matching and virtual queuing, to simplify the process of receiving care—increasing efficiency and satisfaction.

Transform the customer experience and make visiting your agency simple and stress-free. Lavi empowers you to serve more people in less time by managing queues effectively—raising your public profile and boosting staff morale.

Upgrade the customer journey while elevating your bank, with linear and virtual queuing technology. By learning each customer’s needs upon arrival, you keep your staff prepared—so they can provide a personalized experience to increase retention.

My experience in dealing with Lavi Industries has been stellar! Their product is high quality and their service to our company has been impeccable.

American Hotel Register Company

Your products are well designed with very good build quality, especially when compared to other products on the market. Thank you for the terrific service you’ve provided that has contributed to an overall positive customer experience.

California Academy of Sciences

Lavi Industries offers an exceptional product to their customers, which made them an easy choice for our public guidance materials.

EXPLORE AND LEARN

Discover the science behind queuing, explore ways to enhance the customer experience, or learn about new technologies to help optimize customer flow and manage your queues. Our extensive library of resources will help you uncover new ways to transform your business.

Your goal is to design a queue that will cut wait times and increase customer satisfaction. Often the choice is between a single line queue and a multiple line queue. Which is more efficient? This video breaks it down for you.

In planning a queue, managers need to put right brain and left brain to use, meshing art and science to create an efficient and enjoyable process for all. This guide will help you think through the psychology of queuing and highlights trends that can help you extract more value from your line.

A waiting line is not just a place to stand. There are 10 crucial elements that should be working together in a queue to keep customers informed, happy, and moving forward. Our latest infographic explains what will make your queue awesome.