Plan Details

Service Description

This Hello Broadband NBN plan includes a Fixed Wireless broadband service over the NBN network.

NBN Fixed Wireless services are delivered by radio communications via NBN towers that transmit a signal directly to a small outdoor antenna installed on your home.

This plan requires you to have an NBN compatible modem/router. Hello Broadband can supply one for a one-off fee if required and recommend you use one of supplied modem/routers as they can configure the device for you. Any BYO modem/router must support PPPoE authentication and must be compatible with the relevant type of NBN connection that is delivered to your property. You must be capable of configuring your BYO router yourself.

Phone Service

This NBN plan includes pay as you go calls. The Hello Broadband Voice Service allows you to make and receive phone calls via your broadband connection. The Voice service uses VoIP (Voice over IP) technology and works like a normal phone. To get your Voice Service up and running, you need a phone handset and VoIP enabled broadband modem.

Rates and Inclusions:

Local & Nation Calls: 10 cents/min

Australian Mobile Calls: 17c/min

Other Features

Flexible Contract: You can choose between a No-contract, a 12 month Contract or 24 month commitment

Cloud storage: Free 10GB Cloud storage included

Service Availability

Hello Broadband NBN Broadband is not available everywhere. Availability is dependent on several factors, including whether the necessary equipment has been deployed at the location or in your area and/or the local Point of Interconnect (POI) has been enabled.

NBN Broadband is not a guaranteed bandwidth service. Line speed refers to the maximum NBN port access speed. Actual speeds may differ due to various factors including your equipment, the source and type of content being downloaded, the applications you are using and the websites you are accessing and performance of interconnecting infrastructure not operated by Hello Broadband. We cannot therefore guarantee that you will receive the maximum NBN port access speed at your premises.