Upon checking, your Trend Micro subscription has indeed already expired last 04/08/2017. And since your subscription was purchased from Best Buy and that your account is currently supported by them, it would be best that you contact to confirm your subscription.

Here is the GeekSquad hotline: 1-800-433-5778.

You can also purchase a new Trend Micro subscription by visiting our online store. You may simply click the link below to purchase: