Seaport-e Contract# N00178-16-D-9028

Point of Contact:
Terran Jones
Phone: 757-855-5535 ext 601
Email: tdjones@socom-it.com
Tesa Jones
Phone: 757-855-5535 ext 602
Email: tvjones@socom-it.comAwarded Zones: 1-6QA Program
SOCOM’s approach to quality control involves senior management, middle management, subcontractor management and every employee working in support of our customers. Our emphasis on quality execution will permeate all members of the team in support of the Program. Our Quality Manager conducts quarterly Customer Satisfaction visits to personally address potential performance deficiencies or lack of customer satisfaction. Quality execution is integrated into all management processes to monitor and track quality service.
Our Quality Control Plan (QCP) defines the programs and processes we will implement to proactively monitor and control the quality of performance and delivered services. The QCP is delivered to the Government for review and approval on the start date of a contract/task order. If the QCP is found unacceptable at any time during contract execution, we modify the plan to achieve an inspection system that is acceptable to the Government. This plan addresses the following components:

Processes to measure performance on contract elements, deliverables, and metrics;

Quality Control (QC) organization comprised of a Quality Control Manager (QCM) and Quality Inspectors assigned this role as a collateral duty;

Processes to accurately document work processes, procedures and output measures;

Systematic procedures for compliance with performance objectives and standards;

Processes to accurately document quality inspections throughout the execution of work;

Systematic processes to obtain customer feedback on the quality of service provided;

Quality Surveillance Plan (QSP) organized by functional elements to be used as stand-alone documents;

Establishment of a Process Improvement Committee to manage a Continuous Improvement Program.

SOCOM’s approach to inspections requires that the Quality Inspectors and the QCM review all aspects of the PWS and SOPs either to ensure that we are performing to expected standards, or to identify processes or performance shortcomings that require corrective action. The QCM also conducts monthly planning for the next month’s inspections. The QCM sends the monthly inspection plan to the Quality Inspectors and to the COR so that the Government’s Quality Evaluators can choose to participate and/or monitor our Team’s quality inspections.
Continuous process improvement activities are managed through a Process Improvement Committee. Our quality control plan provides specific details on our QC work assignments and scheduled activities that support an executable plan. Our inspection system has both scheduled and unscheduled inspections. It also has both objective and subjective surveillance techniques that we will employ. It identifies who has quality control responsibilities. It presents each of the forms used to collect quality performance information. It also provides each of the report templates that the Quality Control Manager uses to present quality performance assessment results. Lastly, it provides Quality Surveillance Plans organized by functional elements as stand-alone documents.

ACT-Corp provides IT, Cyber Security, Telecommunication, Critical Power, and Technical Systems Engineering and Installation services, such as Design/Engineering, BOM, Specification/Procurement, Installation/Cutover, Testing/Certification, Operations & Maintenance for government agencies, including the U.S. Air Force, the Department of Defense, the Department of State, and the U.S Coast Guard in CONUS and OCONUS locations.

ACT-Corp is headquartered in Norfolk, VA, with multiple offices nationally and a branch office in Germany. We have completed projects in more than 138 countries including unstable and hostile locations. ACT-Corp uses mature processes to include an ITIL-based Communications Services Framework along with an ISO-9001:2008 certified Quality Management System.

Cyber Research Group

2623 N Woodridge Ct
Wichita, KS, 67226-4537
Phone: 316-941-8269
Email: mmoore@cyberresearchgroup.com
SOCOM IT team member Cyber Research Group, LLC (CRG), is a VA CVE verified, Service-Disabled Veteran Owned Small Business (SDVOSB) and Small Disadvantaged Business that provides support for the following functional service areas:

As part of our NUWC tasking, we routinely developed and participated in CSRR and RFDACs risk reduction prototypes and test and alignment fixtures and foundations. Our technicians worked with Government machinists, engineers and outside vendors to design and build test fixtures, jigs, equipment mounts, handling gear, and other ancillary equipment to ensure safe and efficient handling and repair for Fleet assets as well as the design and testing of new Radio Room configurations.
TCI supports the following Seaport-e functional areas:

4535 E. Princess Anne Rd.
Norfolk, VA 23502
Tel: (757) 499-6802
Email: aptllc@apt-llc.com
Automation Precision Technology (APT) was founded in 1986 and has 200 employees. APT, LLC has a long history of providing exceptional, best value, and innovative logistical integration support to the United States Government. Core business capabilities include Personnel Resourcing, Security Management, Logistics Integration, Training Management, and Environmental Safety and Information Technology. APT, LLC has been recognized by the Department of Defense (DoD) for its proactive and innovative support of military mobilizations after 9/11. The Director of the Small Business Administration further recognized APT, LLC's support of DoD by naming APT, LLC as the sole recipient of the Small Business Administration National 8 (a) Graduate of the Year Award for 2003. APT, LLC received the 2004 National OSD Nunn-Perry award for outstanding Protégé in their Mentor-Protégé program. APT, LLC maintains its corporate headquarters in Norfolk, Virginia.
TCI supports the following Seaport-e functional areas: