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How will you incorporate engagement into your daily practice? Asking: “What would a 5 look like?” Provide environment that encourages and supports discretionary effort Engagement requires an everyday focus

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What we will cover today 1 Discuss who is responsible for engagement 2 Ensure Goals have SMARTS 3 Learn how to enter Impact Plans into Gallup Online 4 Gather best practices from your leadership peers

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The ‘X’ model of employee engagement  What stood out for you?  The responsibility of engagement lies with the individual, not the leader….. do you believe that?

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Impact Plans: What is the leader’s role? To guide and keep the team on track Think of yourself as a project sponsor

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Whose impact plan is it?  You wont be able to complain that employees didn’t buy into your plan if it isn’t your plan to start with  Top down solutions don’t inspire buy-in or practicality Avoid the trap!

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Get Give Belong Q12 Opportunities to learn and grow Q11 Progress in last six months Q10 I have a best friend at work Q09 Coworkers committed to quality Q08 Mission/Purpose of organization Q07 At work, my opinions seem to count Q06 Someone at work encourages my development Q05 Supervisor/Someone at work cares Q04 Recognition last seven days Q03 Do what I do best every day Q02 I have materials and equipment I need Q01 I know what is expected of me at work Let’s identify themes Grow The Q 12®

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IV. Follow Up to monitor, revise, and ensure Impact Plan execution a)In existing team meetings (no more frequently than monthly), spend no more than 10 minutes discussing IMPACT PLAN progress. b)Distribute a written copy of the IMPACT PLAN c)Ask: “Did we do what we said we were going to do?” d)Ask: “Did it make any difference?” e)Document any ACTION ITEM modifications f)Repeat! Discuss Select Plan Follow Up Retrieve this handout

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Alan Oktay Communications & Infrastructure Director Network Services  Purposefully show team members how they impact people and contribute to the organization’s mission  Create opportunities for open dialogue  As a leader “They’ve got all of you… not just some of you”

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The Upshot… No one can make you more engaged. Your engagement, ultimately, is a personal equation. It reflects your relationship with work, based on your values, your talents, and your aspirations. Adapted from Blessing White