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Reporting pollution in your area

There are a number of state bodies with responsibilities for environmental protection and the purpose of this procedure is to provide a streamlined and transparent service to the public so that environmental complaints can be processed in an effective, timely and consistent manner.

It is preferable that complaints to Clare County Council are made in writing using the environmental complaints form to:

Clare County Council,Environment and Water Services Directorate,Áras Contae an Chláir,New Road,Ennis,Co. Clare.

It is advisable for the complainant to keep a copy of any correspondence sent, in order to facilitate any necessary follow-up. Complainants who request confidentiality must do so in writing.

It is important that as much information and detail as possible is provided in the complaint and that good directions are available to ensure staff investigating the complaint can respond effectively. All complaints are investigated within 21 days. However depending on the works require to remedy a complaint, it may take some time before full resolution of the complaint. Every effort is made to contact the complainant once the complaint has been resolved.

The Environmental Protection Agency’s (EPA) Office of Environmental Enforcement (OEE) is responsible for enforcing licences issued by the EPA and also acts as a resource for members of the public who have exhausted all other avenues of complaint.

If the subject of the complaint relates to a facility, which is licensed by the EPA, then the complainant should contact the licenced facility concerned – to advise of the incident and if the matter is not resolved the complaint should be forwarded directly to the nearest OEE regional office.

The Regional Fisheries Boards are statutory bodies mainly responsible for aquatic life forms and fish habitat. They investigate complaints about fish kills and water pollution matters, including pollution arising from local authority works and are also interested in any activity that impacts on waters such as dredging, gravel removal, bridge construction etc.

If the complaint concerns a fish kill or a serious water pollution incident, the matter should be reported to the relevant Regional Fisheries Board as well as to the relevant local authority.

The National Parks and Wildlife Service is responsible for investigating complaints about wildlife and habitat protection matters such as damage to wildlife, flora and fauna or protected areas such as National Heritage Areas.

Radiological Protection Institute of Ireland is the national organisation with regulator, monitoring and advisory responsibilities in matter pertaining to ionisating radiation with radioactive contamination in the environment.