Holds

Holds may be placed on your registration or graduation at Saint Louis University for
academic, administrative or conduct issues, as well as for outstanding fees or failure
to return University property.

The most common reasons, as well as their solutions, can be found on this page.

Certain graduate students must maintain continuous enrollment during each nine-month
academic year. Some students must also enroll each summer. If you violate the mandatory
continuous-enrollment policy, you must pay a fee/penalty that will be determined by
the number of consecutive semesters you were not enrolled.

If your enrollment gap is three years or more, you will need to reapply for admission
and pay any associated fees. Contact your graduate education candidacy adviser for
more information.

You need to make an appointment with your ESL adviser to discuss midterm progress.
Bring a copy of your midterm grades.

You need to retest in order to show fulfillment of SLU language requirements.

A teacher or program coordinator has asked that you be tested.

The ESL Academic Committee has placed a hold on your account because you have not
yet fully passed either the TOEFL/IELTS and/or the SLUWE.

All students in EAP 115, 120 and 130 automatically have a hold before registration
period opens. You will not be able to register for classes until you make an appointment
with your ESL adviser. The maximum number of credits allowed for the next semester
will be determined based on your progress in the program.

Speak to your EAP 120 and 130 instructors about advising and requirements. To address
the hold, you may need to take the institutional TOEFL on specified dates before midterm,
and at the end of the semester if needed. Take the SLUWE in your 115 class. Once you
have your test scores and midterm grades, make an appointment with an ESL adviser.
If you do not know who this is, or for any questions, contact Angela Rellegert at
314-977-3200.

INTO SLU has placed a hold on your account for one of the following reasons: address
issue, balance issue, special arrangements, returned payment / check, third-party
sponsor has not paid, insurance waiver not received. Contact the INTO SLU office at
314-977-3926 or into.slu.finance@intoglobal.com.

All Information Technology Services outstanding materials, balances and fines must
be taken care of prior to registration or graduation. Check if you have an ITS Balance
or have materials checked out by calling the service desk at 314-977-4000, ext. 2.
All fines must be paid at one of the two Student Tech Services locations.

An official transcript with your degree listed is required for your application to
Saint Louis University and has yet to be received by the office of admission. Contact
them at graduate@slu.edu or 314-977-2500.

The College for Public Health and Social Justice has placed a hold on your account
because the Academic Integrity Pledge signature page is missing from your academic
file. Carefully review the Academic Integrity Module, then print and sign the Honor
Code and Academic Integrity Pledge.

The College for Public Health and Social Justice has placed a hold on your account
because the Professional Survey has not been submitted. Carefully review the Professionalism
Module, then complete the Professionalism Survey.

All outstanding books and fines must be taken care of prior to registration/graduation.
Check your library accounts by logging into your library account or by calling 314-977-3087.
All fines must be paid at the circulation department on the main floor of Pius library.

There are two types of short-term loan holds: The transcript hold is related to your
short-term loan. Contact Student Financial Services at 314-977-3709 to have it lifted.
A registration hold is placed if your short-term loan has not been paid in full by
the maturity date. This loan must be paid in full to satisfy requirements. Contact
Student Financial Services at 314-977-3709 or stdaccts@slu.edu for more information.

You do not have an active billing, permanent or local address on file. Update your
current address information via the MySLU portal or in person at our office in Room
22 of DuBourg Hall. Contact Student Financial Services at 314-977-2350 or stdaccts@slu.edu for more information.

The Student Health Center has placed a hold on your account due to a past due bill.

Call the billing department at 314-977-5050 to find out what the bill was for and
if insurance was billed properly. Let them know about the hold and have your insurance
information available. Once the bill is paid, or insurance is re-submitted, the hold
can be lifted. Student health balances are not viewable online.

The Student Health Center has placed a hold on your account because your University
Health Plan paperwork is not on file. Submit either an enrollment form for the UHP
or a waiver form with a copy of the front and back of your insurance card to Student
Health to have the hold lifted. You may also fax the paperwork to 314-977-7165 or
email to shc@slu.edu. For questions, or if the hold is for a previous term, call 314-977-7168.

Madrid Campus Holds

You were admitted to SLU-Madrid with the condition of obtaining a minimum GPA of a
2.5 by the end of your first semester and your academic performance will need to be
reviewed by the office of academic advising before you may register. Email advising-madrid@slu.edu for more information.

No active billing, permanent or local address is on file for you. Update your current
address information via MySLU or in person at the Office of the Registrar. For additional
questions, contact the office of finance at finance-madrid@slu.edu.

You need to update your emergency contact information on file via MySLU or in person
at the office of the registrar. Once you have updated your emergency contact information,
or if you have any additional questions, contact the office of finance at finance-madrid@slu.edu.

All outstanding books and fines must be taken care of prior to registration/graduation.
Fix library holds by returning documents and/or paying the fines through the Madrid
Library. For more information, contact the library at library-madrid@slu.edu.

The office of academic advising has placed a hold on your account due to your unsatisfactory
academic performance in the ESL program. Contact the ESL coordinator for more information
about your current status.

The office of finance has placed a hold on your account for one of the following reasons:
Mandatory Class Trip fee, Excursion Fee, TOEFL test fee, Cafeteria Plan. Contact the
office at finance-madrid@slu.edu for more information on having the hold lifted.