Ep.#1 w/ DC Design House: How and Why Digital Agencies Should Think Like a Customer.

In our debut episode of #agencylife, we are really happy to have Don-E from Dc Design House on the show. Don-E Coady (DC) is the Founding Partner and Creative Director of Dc Design House Inc., an award-winning advertising and design company in St. John’s, NL.

DC played a huge role in helping us validate the need for HeyOrca in the agency world and I thought it was appropriate to have him as our first guest.

In this show, we talked about what it is like running an agency from an owner’s perspective, what it’s like to think like a customer and why it’s important for it to cascade to the rest of your team. Customer empathy FTW! I hope you enjoy this episode.