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MANAGEMENT SERVICES

Lifting the Administrative Burden

Our Management Services give you the confidence that each outsourced element will be handled by true specialists. Consulting and management services are available as stand-alone offerings or as add-ons to our transport or warehousing solutions. Whatever you outsource, your business will benefit from DHL’s global strengths and best practices.

DHL Logistics Consulting

Strategic Guidance on Optimizing Supply Chain Design & Performance

Network flow and supply chain process analysis

Re-engineering and developing optimized supply chains

Supply chain health checks and benchmarking

Supply chain strategy, set-up and governance

Take your business to the next level of success using DHL’s strategic logistics specialists to optimize your supply chain model and its performance. You will increase operational efficiencies, reduce costs, lessen environmental impacts and improve profitability by leveraging our deep knowledge and expertise in the following areas:

DHL Recall Services

Handling Every Aspect of Product Recalls

Planning and coordination

Logistics execution

Reporting

Ensure fast and coordinated end-to-end management of your recalls. DHL’s solution provides you full control and visibility, affording you peace of mind as we address each step of the workflow, including:

As your outsourced email-, phone- and mail-based customer contact center, DHL will be your customers’ first port of call and their key source of support. As either a stand-alone service or part of an integrated supply chain solution, you can trust us to professionally handle all inquiries and deliver first-class after-sales care. Our offering includes: