Payments

Buyers pay at order time. We put much pride in our work, especially custom orders. We want to make sure you really want the product, therefore start after payment has been cleared.

Shipping from United States

Turnaround estimate is usually 5 business days (Mon-Fri) minimum, depending on what was ordered (check shop announcements for temporary changes). Everything is made to order and is handmade. If we have ready to ship items they will ship out the same day. PLEASE state in the Note section the need by date (not event day) to ensure you get your items on time, the processing time is only an estimate and might take longer if I have a lot of orders. By giving me your date it will ensure you get your stuff on time. This is VERY important. I will not be responsible for "late" items if you did not provide a date. USPS packages have been having many delayed statuses lately so please plan for that.

Thank you

We offer First Class and 1-3 Days Priority shipping methods.
Message me for overnight shipping.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Returns and exchange details

Refunds will be done until we receive unused item, just return to sender. Refunds don't include shipping cost. Shipping will be refunded if there was a fault on my part, not shipping.

Note: refund status will be negotiated in a conversation first.

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders