Speak with your local Air Canada Cargo representative for more details.

Schedule is subject to change without notice.

June 25, 2015

Air Canada Cargo has European Service from A to Z

With more than 560 flights a week to and from Europe, Air Canada Cargo has more service than ever! Take advantage of the new routes, the increased frequencies and added capacity - available now!

ROUTE

FREQUENCY

Amsterdam ↔ Toronto

Daily July 3

Athens ↔ Toronto

Daily

Athens ↔ Montreal

4 times per week

Barcelona ↔ Toronto

Daily June 29

Barcelona ↔ Montreal

3 times per week

Brussels ↔ Montreal

Daily

Copenhagen ↔ Toronto

Daily

Dublin ↔ Toronto

11 times per week

Edinburgh ↔ Toronto

5 times per week as of July 1

Frankfurt ↔ Calgary

Daily

Frankfurt ↔ Ottawa

Daily

Frankfurt ↔ Toronto

Twice daily

Frankfurt ↔ Montreal

Daily

Geneva ↔ Montreal

Daily

Istanbul ↔ Toronto

Daily

Lisbon ↔ Toronto

4 times per week as of July 3

London ↔ Vancouver

Daily

London ↔ Edmonton

3 times per week

London ↔ Calgary

11 times per week

London ↔ Toronto

Four times daily

London ↔ Ottawa

Daily

London ↔ Montreal

Daily

London ↔ Halifax

Daily

London ↔ St. John's

Daily

Madrid ↔ Toronto

6 flights per week as of July 2

Manchester ↔ Toronto

6 flights per week as of July 4

Milan ↔ Montreal

5 times per week

Munich ↔ Toronto

Daily

Nice ↔ Montreal

3 times per week

Paris ↔ Toronto

Twice Daily

Paris ↔ Montreal

Twice Daily

Rome ↔ Toronto

Daily

Rome ↔ Montreal

Daily

Tel Aviv ↔ Toronto

Daily

Venice ↔ Toronto

5 times per week

Venice ↔ Montreal

2 times per week

Zurich ↔ Toronto

Daily

Service to EuropeConnect easily to any of our flights to Europe from anywhere in our extensive network in Canada, the US, Latin America, and Asia. Ship beyond any of our European destinations with our trucking or interline services.

Service from EuropeOur key interline partnerships and trucking services easily link to any city we serve in Europe and make shipping to anywhere in Canada, the US, Latin America, and Asia quick and convenient.

FIND OUT MOREContact your local Air Canada Cargo representative.

Schedule and aircraft type are subject to change without notice.

June 19, 2015

Service to Amsterdam in Full Swing!

Direct year-round service between Toronto and Amsterdam is in full swing with daily service starting July 3.

UPCOMING - DELHI!Starting November 1, Air Canada Cargo will have direct year-round service between Toronto and Delhi, India. Operating four times a week on a Boeing 787 Dreamliner aircraft.

UPCOMING - DUBAI!Also, starting November 3 will be direct year-round service between Toronto and Dubai, in the United Arab Emirates. Operating three times a week on a Boeing 787 Dreamliner aircraft.

FIND OUT MORE
Contact your local Air Canada Cargo representative for any information about our routes and services.

June 16, 2015

CIFFA honours Air Canada with Outstanding Community Contribution Award

On Friday, June 12, CIFFA recognized Air Canada with the Outstanding Community Contribution award at the annual Eastern Region FCA (Forwarders Celebrating Associates) Gala organized by CIFFA, the Canadian International Freight Forwarders Association.

The award was based on Air Canada's community contributions through the Air Canada Foundation.

FCA Leadership Awards are given in four categories, Environmental Excellence, Humanitarian Excellence, Excellence in Innovation and Outstanding Community Contributions, in each of three Canadian regions, Central, Eastern and Western.

Cargo General Sales Manager for Canada Matthieu Casey, Regional sales manager Emmanuelle Etur along with the Cargo Montreal sales teams were at the gala to receive the award.

"It is a privilege to receive this kind of award in front of our colleagues, industry peers and customers" says Mr. Casey. "Corporate involvement in the community is a key part of the culture and business of Air Canada, and being recognized for that is great incentive to continue achieving our goals."

June 11, 2015

Double Up on Paris!

Take advantage of double daily service to Paris!

ROUTE

FLIGHT

DEPARTURE

ARRIVAL

STARTING

Montreal - Paris

AC 870

20:55

9:35

Ongoing

Montreal - Paris

AC 884

18:45

7:35

Starting June 11

Toronto - Paris

AC 880

19:30

8:35

Ongoing

Toronto - Paris

AC 886

23:10

12:40

Starting June 16

Paris - Montreal

AC 871

13:05

14:25

Ongoing

Paris - Montreal

AC 885

14:45

16:30

Starting June 12

Paris - Toronto

AC 881

11:00

13:00

Ongoing

Paris - Toronto

AC 887

12:25

14:45

Starting June 17

NETWORK STRENGTH
Air Canada Cargo's interline partnerships and extensive trucking network provide additional access to almost anywhere in Europe, or farther to Canada, the US, LatinAmerica, Asia and beyond.

FIND OUT MORE
For more information, contact your local Air Canada Cargo representative.

Schedule and aircraft type subject to change without notice

June 11, 2015

Re-LAX... Even Further!

Air Canada Cargo is pleased to announce even more widebody capacity between Los Angeles and Toronto, with a Boeing 777-200LR aircraft now operating daily.

This significant increase in cargo capacity complements our daily widebody service between Los Angeles and Vancouver, operated with a Boeing 767-300ER aircraft.

Route

Aircraft

Departure

Arrival

Toronto → Los Angeles

Boeing 777-200LR

08:00

10:05

Los Angeles → Toronto

Boeing 777-200LR

11:35

19:10

Vancouver → Los Angeles

Boeing 767-300ER

08:45

11:38

Los Angeles → Vancouver

Boeing 767-300ER

13:10

15:54

GOING FURTHER
Air Canada Cargo's extensive interline and trucking networks provide further access to the US, Canada, SouthAmerica, Europe, Asia and beyond.

FIND OUT MORE
For more information contact your local Air Canada Cargo representative.

Schedule and aircraft type are subject to change without notice.

May 22, 2015

A New Toll-Free Number Across Canada

To better serve you, Air Canada Cargo is introducing a new, single toll-free number for customer service across Canada.

Effective June 22, all bookings, rate and customer service inquiries in Canada can be made by dialing: 1-800-387-4865

Menu options will guide your call, and you will be routed to a specialist who will be happy to assist you. Our new number will replace all existing local numbers for operations, sales and bookings.

ADDITONAL CONTACT

You can continue visiting our website to obtain information about products, services, schedules, fleet, or track your shipments. Or download our mobile app to manage your shipment any time from your mobile device.

May 13, 2015

Air Canada Cargo wins Humanitarian Excellence award!

On Thursday, May 7, Air Canada Cargo won the Humanitarian Excellence award at the annual Central Region FCA (Forwarders Celebrating Associates) Gala organized by CIFFA, the Canadian International Freight Forwarders Association. The award was based on Air Canada's contributions to humanitarian efforts through the Air Canada Foundation, and on Air Canada Cargo's assistance with humanitarian shipments.

FCA Leadership Awards are given in four categories, Environmental Excellence, Humanitarian Excellence, Excellence in Innovation andOutstanding Community Contributions, in each of three Canadian regions, Central, Eastern and Western.

Cargo General Sales Manager for Canada Matthieu Casey, Regional sales manager Ken McDonald along with the Cargo YYZ sales and operations teams were at the gala to receive the award.

The galas for the Eastern and Western region will be held later.

“We take great pride in being recognized for an award like this,” says Matthieu. “By assisting organizations that help people around the world at the worst of times, Air Canada makes a difference. We are all part of that, and in working to achieve Air Canada's goals, we ensure that this support will be there for the long term.”

May 4, 2015

Now Serving Osaka and More Access to Asia!

Air Canada Cargo now has direct service to Osaka and additional capacity to Tokyo Narita.

OSAKAAir Canada Cargo now operates service between Vancouver and Osaka up to 5 times a week, on a Boeing 767-300ER aircraft.

NARITA
Direct service between Toronto and TokyoNarita resumes, now upgauged to a Boeing 787-8 Dreamliner aircraft, complementing existing service between Toronto and TokyoHaneda, as well as Vancouver and TokyoNarita.

Route

Flight

Aircraft

Frequency

Change

Toronto - Hong Kong

015

77L

Daily

Added capacity as of March 28

Toronto - Shanghai

087

77L

Daily

Added capacity for the month of May

Toronto - Beijing

031

77W

Daily

Ongoing

Toronto - Haneda

005

77W

Daily

Aircraft change as of March 28

Toronto - Narita

001

788

Daily

Seasonal starting May 1

Calgary - Narita

009

763

Daily

Frequency increase as of May 31

Vancouver - Incheon

063

788

Daily

Upgauge as of March 1

Vancouver - Shanghai

025

788

Daily

Ongoing

Vancouver - Beijing

029

77W

Daily

Ongoing

Vancouver - Narita

003

788

Daily

Ongoing

Vancouver - Hong Kong

007

77W

Daily

Ongoing

Vancouver - Osaka

1951

763

123.5.7

Seasonal starting May 1

NETWORK STRENGTH
Take your cargo farther in Asia with our interline partnerships and extensive trucking network. And connect easily through multiple points in our Canadian, US, LatinAmerican, and European network.

From A to Z, 21 Cities Served Across Europe

With direct, year-round service to Amsterdam starting June 4, Air Canada Cargo now has direct service to 21 cities across the UK, Ireland and Europe, with connections to over 50 more! Take advantage of new routes, increased frequencies on seasonal routes and added capacity starting today.

NEW!

Amsterdam: Service from Toronto starts June 4, increase to daily as of July 3, Boeing 767-300ER

Rome- From Toronto, now three times weekly, increase to daily on May 1, A333 aircraft;
- From Montreal, five times weekly starting May 15, increase to daily June 1. Boeing 767-300ER

Venice- NEW! From Montreal, two flights a week starting May 13, Boeing 767-300ER
- From Toronto, five flights a week, Boeing 767-300ER

Increased Frequencies

Paris:Double daily flights start June 11 from Montreal, and June 16 from Toronto

Our additional seasonal routes to cities like Athens, Barcelona, Edinburgh, Lisbon, Madrid, Manchester, Nice, Rome and Venice complement our regular year-round service to Brussels, Copenhagen, Frankfurt, Geneva, Istanbul, London, Munich, Milan, Paris, Tel Aviv, and Zurich.Service to EuropeConnect easily to any of our flights to Europe from anywhere in our extensive network in Canada, the US, Latin America, and Asia. Ship beyond any of our European destinations with our trucking or interline services.Service from EuropeOur key interline partnerships and trucking services easily link to any city we serve in Europe and make shipping to anywhere in Canada, the US, Latin America, and Asia quick and convenient.

Route

Start Date

Frequency

Toronto - Athens

May 1

DAILY as of June 19

Montreal - Athens

May 2

5 flights weekly as of June 7

Toronto - Barcelona

May 8

DAILY as of June 7

Montreal - Barcelona

May 10

8 flights weekly as of July 1

Toronto - Edinburgh

June 16

5 flights weekly as of July 3

Ottawa - Frankfurt

March 28

DAILY as of June 1

Toronto - Lisbon

June 8

4 flights weekly as of July 3

Toronto - Madrid

June 3

6 flights weekly as of July 2

Toronto - Manchester

June 28

6 flights weekly as of July 4

Montreal - Nice

May 19

3 flights weekly

Toronto - Rome

March 29

DAILY as of May 7

Montreal - Rome

May 15

DAILY as of June 2

Toronto - Venice

May 13

5 flights weekly as of June 21

Service from EuropeOur key interline partnerships and trucking services easily link to any city we serve in Europe and make shipping to anywhere in Canada, the US, Latin America, and Asia quick and convenient.

DuPont™ Tyvek® Air Cargo Covers Now Available in Montreal and Rio

DuPont™ Tyvek® Air Cargo Covers are now offered as an optional value-added feature for AC Fresh and AC Pharmacair shipments originating in Montreal and Rio de Janeiro. Available in LD7 pallet size, DuPont™ Tyvek® Air Cargo Covers can be reserved with Air Canada Cargo at the time of booking. They are also available for shipments originating from Lima, Bogota, Santiago, Frankfurt, Copenhagen and Istanbul, with the aim to expand to other Air Canada Cargo stations soon. Tyvek® Air Cargo Covers are specifically engineered to address the threat of cold chain breaks during air transit - when temperature-sensitive products are at the greatest risk for temperature excursions. Validated in a wide variety of applications worldwide, Tyvek® air cargo covers provide:

For additional information on the covers, please visit www.aircargocovers.dupont.com. For any additional information on how to use these covers on your Air Canada Cargo shipment, please contact your local Air Canada Cargo station, or visit us at www.aircanadacargo.com. Air Canada offers the use of DuPont™ Tyvek® Air Cargo Covers for the convenience of its customers, at their request. The use of the covers are at the customer's own risks and perils. Air Canada does not provide any warranty, express or implied. Without limitation, Air Canada excludes any warranty for hidden defects, merchantability or fitness for a particular purpose.

February 19, 2015

Introducing Osaka and 787 Service to Seoul

Air Canada Cargo has more capacity to Asia thanks to aircraft upgauges and new seasonal service to Osaka, Japan. Take a look!

Seoul: Boeing 787 Aircraft as of March 2

Starting March 2, a 787-8 Dreamliner aircraft will operate on our Vancouver - Seoul route, for extra capacity every day.

May 1 Osaka Starts and Service to Narita Resumes

Direct service between Vancouver and Osaka, Japan starts May 1, operating up to five times per week with a 767-300ER aircraft.

Plus, daily 787 service between Toronto and Tokyo Narita resumes, complementing existing service to Tokyo Haneda.

Route

Flight

Aircraft

Frequency

YVR – KIX

AC1951

763

.23.5.7 + day 1 as of June 1

KIX – YVR

AC1952

763

1.3.5.7 + day 2 as of June 2

YYZ – NRT

AC001

788

DAILY

NTR – YYZ

AC002

788

DAILY

Connect easily to Vancouver from multiple points within our network in Canada, the U.S., Latin America and Europe.

Looking Ahead

It's time to plan for the multiple opportunities presented by more aircraft upgauges and new routes, all starting on March 28.

New Sales Representation in Mexico and the Caribbean

Air Canada Cargo has appointed Network Cargo Systems International as its general sales agent in Mexico and the Caribbean, effective February 2, 2015.

“As our capacity and network continues to expand, it is critical that Air Canada Cargo continues to strengthen its commercial presence in Mexico and the Caribbean. Choosing NCS reflects our commitment to the region, and to our partners and customers,” says Rene Rojas, General Manager, Cargo Sales and Services - South America/Mexico and the Caribbean.

For more information about our service from Mexico and the Caribbean, or to find your NCS local representative, please visit the Contact Us section.

2014

Air Canada Cargo is pleased to introduce DuPont TM Tyvek® Air Cargo Covers, now offered as an optional value-added feature for AC Fresh and AC Pharmacair shipments.

“Further to testing the DuPont TM Tyvek® Air Cargo Covers on perishable and pharmaceutical shipments, and given their success and acceptance in the marketplace, we are pleased to provide our customers with this value added offering”, said Vito Cerone, Director, Marketing and Cargo Sales, Americas.

Tyvek® Air Cargo Covers are specifically engineered to address the threat of cold chain breaks during air transit - when temperature-sensitive products are at the greatest risk for temperature excursions. Validated in a wide variety of applications worldwide, Tyvek® air cargo covers provide:

"We are proud of our long-standing collaboration with Air Canada Cargo to protect perishable and temperature sensitive products through cold chain. Air Canada Cargo is deeply committed to offering the best cold chain solutions to their customers and was one of the earliest adopters of Tyvek® Air Cargo Covers,” said Diego Boeri, DuPont TM Tyvek® Global Business Director. “We are pleased that Air Canada Cargo is extending this service broadly across their network and look forward to collaborating on future cold chain protection innovations for customers shipping perishable and pharmaceutical products.”

DuPont TM Tyvek® Air Cargo Covers are currently being offered for shipments originating from Lima, Bogota, Santiago, Frankfurt, Copenhagen and Istanbul, with the aim to expand to other Air Canada Cargo stations soon. They are available in LD7 pallet size and can be reserved with Air Canada Cargo at the time of booking.

For any additional information on how to use these covers on your Air Canada Cargo shipment, please contact your local Air Canada Cargo station, or visit us at www.aircanadacargo.com.

Air Canada offers the use of DuPont™ Tyvek® Air Cargo Covers for the convenience of its customers, at their request. The use of the covers are at the customer’s own risks and perils. Air Canada does not provide any warranty, express or implied. Without limitation, Air Canada excludes any warranty for hidden defects, merchantability or fitness for a particular purpose.

October 10, 2014

Haneda Restriction on Live Animal Shipments Ends Oct. 26

Live animal shipments to Haneda airport have been suspended since September 10 due to a customs and quarantine issue. This ban does not apply to shipments to Narita International Airport (NRT). Please contact aclive@aircanada.com if you have any questions regarding live animal shipments to HND.

Air Canada Cargo was awarded the Outstanding Community Contribution Leadership Award at the CIFFA Western Region Forwarders Choice Awards last week in BC!

Stephen Phillips, Regional Manager, Cargo Sales Western Canada told us, "We were recognized for our employees supporting both our national corporate programs as well as undertaking local community initiatives. Our corporate programs included the Air Canada Foundation's Breakfast Clubs of Canada, Pathways to Education, and Ride to Conquer Cancer initiatives, as well as support of amateur sports through our Commercial Services initiatives. Last year during our YVR Customer Event, we organized a give-back program to the YWCA's Crabtree Corner, which provides a range of programs and services to help the most marginalized women and families in one of the country's poorest neighbourhoods - Vancouver's Downtown Eastside. Some of the other local initiatives we were involved in included a food drive for the Food Bank of Greater Vancouver at Christmas, and helping out at a soup kitchen."

Earlier this year, Air Canada Cargo won the Innovation Award at CIFFA's Central Region Forwarders Choice Awards for their Cargo mobile app, which allows forwarders to track their shipments, verify flight schedules and receive real-time Cargo Status notification updates on a variety of smartphones.

August 8, 2014

Embargo on shipments to Russia

As directed by the Government of Canada’s sanctions against Russia, please be advised that effective immediately Air Canada Cargo must embargo the following cargo shipments which have a final destination in Russia:

Military equipment

Oil field and oil exploration equipment

The embargo will remain in place till advised otherwise. For more information, please visit Canada’s Foreign Affairs, Trade and Development website.

June 13, 2014

Lisbon: Starting June 21

Air Canada Cargo's new direct non-stop service between Toronto and Lisbon, Portugal starts June 21!

Route

Flight*

Aircraft

Departure

Arrrival

Frequency

YYZ-LIS

RV 1916

763

22:35

10:55 (+1)

1.3..6.

LIS-YYZ

RV 1917

763

12:25

15:35

.2.4..7

Take advantage of easy connections from anywhere in Canada, the U.S. and Latin America.

*RV indicates an Air Canada rouge flight number. Schedule is subject to change without notice.

June 6, 2014

Service to Milan Starts June 18

Air Canada Cargo is pleased to introduce its new direct year-round service to and from Milan Malpensa (MXP) starting June 18.

This complements our existing year-round direct service to key European gateways such as Brussels, Copenhagen, Geneva, Frankfurt, London, Munich, Paris, Zurich,Dublin, as well as seasonal service to Rome and Venice, Manchester, Madrid, Barcelona, Edinburgh.

Network Strength
Connect easily to Milan from anywhere in our extensive network in Canada, the US, Latin America and Asia.

More Europe Coming Soon!
New and seasonal flights are in full swing with service to and from Edinburgh, Lisbon, Madrid and Manchester starting in the next few weeks.

Shipping from Europe?
Our key interline partnerships and trucking services easily link to any city we serve in Europe and make shipping to anywhere in Canada, the US, Latin America and Asia quick and convenient.

*RV indicates an Air Canada rouge flight number. Schedule is subject to change without notice.

June 2, 2014

Haneda: Starting July 1

As of July 1, Air Canada Cargo has more options than ever before to ship your freight to and from Japan with its new year-round, daily direct service to and from Tokyo's Haneda Airport.

A central hub close to downtown Tokyo, Haneda is the second busiest airport in Asia and one of the world's top five busiest airports.

Our cargo service includes access to the state-of-the-art Tokyo International Cargo Terminal, offering a general and temperature-controlled warehouse, a dedicated pharmaceutical center and dedicated medical room.

Service to Haneda complements our existing daily services to Narita International Airport from Calgary, Toronto and Vancouver.

Network Strength
Our interline partnerships allow for easy connections to points beyond in Japan, as well as key Asian markets such as Singapore, Manila, Bangkok and Jakarta.

Cargo Service to Europe
Connect easily to any of our flights to Europe from anywhere in our extensive network in Canada, the US, Latin America and Asia. Ship beyond any of our European destinations with our trucking and interline services.

New and Seasonal Routes

Flight*

Start Date

Toronto - Rome

AC 890

16-Apr

Toronto - Dublin

RV 1908

1-May

Toronto-Barcelona

RV 1914

8-May

Toronto - Athens

RV 1900

14-May

Toronto - Venice

RV 1906

16-May

Montreal - Athens

RV 1902

16-May

Montreal - Nice

RV 1910

22-May

Montreal - Rome

RV 1920

22-May

Montreal - Barcelona

RV 1912

4-Jun

Toronto - Edinburgh

RV 1904

12-Jun

Toronto - Milan

AC 842

18-Jun (year-round)

Toronto - Lisbon

RV 1916

21-Jun

Toronto - Madrid

AC 836

25-Jun

Toronto - Manchester

RV 1930

26-Jun

Toronto - Istanbul

AC 810

Ongoing; daily starts June 30

Cargo Service from Europe
Our key interline partnerships and trucking services easily link to any city we serve in Europe and make shipping to anywhere in Canada, the US, Latin America and Asia quick and convenient.

New and Seasonal Routes

Flight*

Start Date

Rome - Toronto

AC 891

18-Apr

Dublin - Toronto

RV 1909

2-May

Barcelona - Toronto

RV 1915

9-May

Athens - Toronto

RV 1901

15-May

Venice - Toronto

RV 1907

17-May

Athens - Montreal

RV 1903

17-May

Nice - Montreal

RV 1911

23-May

Rome - Montreal

RV 1921

23-May

Barcelona - Montreal

RV 1913

5-Jun

Edinburgh - Toronto

RV 1905

13-Jun

Milan - Toronto

AC 843

19-Jun (year-round)

Lisbon - Toronto

RV 1917

22-Jun

Madrid - Toronto

AC 837

26-Jun

Manchester - Toronto

RV 1931

27-Jun

Istanbul - Toronto

AC 811

Ongoing; daily starts July 1

Find Out More
Contact your local Air Canada Cargo representative for details.

* RV indicates an Air Canada rouge flight number. Schedule is subject to change without notice.

Air Canada Cargo has received the Excellence in Innovation Award at the Canadian International Freight Forwarders’ Association (CIFFA) Forwarders’ Choice Awards (FCA) Gala for the central region! This year CIFFA introduced a new format, and the focus is now on networking and the community. The new FCA Leadership Awards are awarded in four categories:

Environmental Excellence

Humanitarian Excellence

Excellence in Innovation

Outstanding Community Contributions

The Central region event was held on Thursday April 10, 2014, and was attended by close to 500 participants. Earlier this month, the regional committee selected associate member firms to be recognized for their social contributions.

“It’s important to note that Air Canada Cargo was the only airline to win an award at this event, and this was a great honor,” said Matthieu Casey, General Sales Manager, Canada. “The awards are now combined for all CIFFA Associate members, and are no longer divided by mode of transportation.”

Air Canada Cargo was recognized for its iLynx and iRamp technogies, and and its mobile application.

“In this heavily regulated environment, innovations like these are what gives us a competitive edge and ultimately allow us to evolve in efficiency and speed, and ultimately to better serve our customers,” says Mr. Casey.

April 2, 2014

More Europe: More Routes, More Flights, More Capacity

Air Canada Cargo has more direct options to and from Europe than ever before with new destinations, increased frequencies and additional capacity.

New! Air Canada Cargo introduces cargo service to four new European destinations this is this summer: Lisbon, Manchester, Milan and Nice.

Shipping to Europe - Connect easily to any of our flights to Europe from anywhere in our extensive network in Canada, the US, Latin America and Asia. Ship beyond any of our European destinations with our trucking and interline services.

Shipping from Europe – Our key interline partnerships and trucking services easily link to any city we serve in Europe and make shipping to anywhere in Canada, the US, Latin America and Asia quick and convenient.

Find out more - contact your local Air Canada Cargo representative for details.

New and Seasonal Routes

Start Date

Toronto-Athens

14-May

Montreal - Barcelona

4-Jun

Toronto-Barcelona

8-May

Toronto-Dublin

Daily service starts May 1

Toronto-Edinburgh

12-Jun

Toronto-Istanbul

Ongoing; daily starts July 1

Toronto-Lisbon

21-Jun

Toronto-Madrid

25-Jun

Toronto-Manchester

26-Jun

Toronto-Milan

18-Jun

Montreal-Nice

22-May

Toronto-Rome

27-Apr

Montreal-Rome

25-May

Toronto-Venice

16-May

March 21, 2014

All Roads Lead to London

Shipping to London?

With up to 84 flights per week to London Heathrow, Air Canada Cargo has the most flights between Canada and London than any other airline, with direct service available from:

Air Canada Cargo Wins at the Air Excellence Awards

Earlier this week, Air Canada Cargo won the Gold award at the Air Excellence Awards ceremony held in Los Angeles during the IATA World Cargo Symposium.

Air Canada Cargo was grouped in the up to 299,999 tons category.

The awards are based on Air Cargo World’s Air Cargo Excellence Survey, which measures carriers and airports on specific criteria and ranks them to identify above or below average performances. Airline winners are determined by freight forwarders who rate cargo carriers on customer service, performance, value and information technology.

January 9, 2014

Dangerous Goods Shipments To Beijing Are Now Permitted

Air Canada Cargo has renewed its permit with the Civil Aviation Administration of China to transport dangerous goods to Beijing*.

We now accept all shipments to PEK that meet IATA's dangerous goods regulations.

Fee for Preparing Air Waybills Is Now in Effect

We're Working to Serve You Better

We regularly review our processes such as goods acceptance to improve and expedite our service. This process is rendered more efficient when air waybills are tendered with all the fields completed. We ask that you remember to fill out all the fields on the air waybill prior to tendering.

Effective January 6, 2014, a fee of CAD $40.00 will apply for the preparation and completion of air waybills should all the fields not be completed at the time of acceptance*. Preparation includes:

The provision of a paper air waybill if none is presented unless using an e-awb

The completion of missing fields on the air waybill

Amendments to any fields

Mastering the Air Waybill
For tips on how to complete an air waybill and an explanation of which fields need to be filled out, please consult Mastering the Air Waybill.

We thank you for your cooperation.

*The fee will not apply to AC Expedair shipments. There will be no charge for amendments made to weight and piece count. For shipments originating in Canada only.

2013

December 16, 2013

Pet Owners: Please Read Our Holiday Restrictions for Cats and Dogs

Cats and dogs are not accepted for transport with Air Canada Cargo within North America, or on international flights with a connection in North America from December 15 2013 to January 12 2014.

The restriction applies to to pets travelling as checked baggage, shipments from breeders, kennels and freight forwarders.

Cats and dogs are allowed on direct international flights. The restriction does not apply to other animals.

Air Canada's New Boeing 787 Dreamliner Aircraft an Advantage for Cargo

Air Canada launched a special website to provide a sneak peak at the new Boeing 787 Dreamliner aircraft. Visit 787.aircanada.com for a virtual tour of the aircraft, including new cabin amenities as well as technical specifications and route information.

Improved cargo capacity and larger ULDs are some of the key advantages for Air Canada Cargo.

"From a cargo perspective, there are multiple benefits to the 787s, since they will replace 767s in our fleet," says Manager, Cargo Network Control Urs Wiesendanger. "We'll gain capacity with an extra pallet position, and use of LD3 containers, which are larger than the LD2 used on the 767s. We'll be working with a streamlined fleet, which is an operational advantage."

The airline will take delivery of the first of 37 Boeing 787 aircraft in the spring of 2014.

MONTREAL and MISSISSAUGA, ON, November 20, 2013 – Air Canada and Cargojet today announced they have signed a Letter of Intent (LOI) to explore strategic opportunities in both cargo and airline operations within Canada and in international markets.

Added Capacity for South America

Air Canada Cargo's service to and from Latin America gets a boost at the end of October thanks to aircraft upgauges to Brazil, Chile and Argentina.

Starting October 26, flights to Sao Paulo, Santiago and Buenos Aires will be operated with B777 aircraft.

Network Strength
With extensive network and trucking connections feeding into our Toronto hub, shipping freight to Latin America from almost anywhere in the Middle East, Europe, North America and Asia has never been easier. From Latin America, connect easily from Toronto to multiple points in North America, Europe, the Middle East or Asia.

Shipping live animals? Check local weather at departure city and destination before tendering

Air Canada Cargo would like to remind its customers that live animals cannot be accepted as cargo on flights when the ground temperature at the departure city or destination is higher than 35 degrees Celsius (including the humidity index).

Live dogs and cats younger than 6 weeks old cannot be transported if the temperature at any station along the routing is 27 C (including the humidity index) or higher.

Please contact the Air Canada Cargo Live Animal Desk if you are not sure your animal can travel or to make arrangements for your animal at a different date:

aclive@aircanada.ca
Canada: 1 (866) 615-1155
Elsewhere: Click Contact Us to find the number of your local Air Canada Cargo station.

May 31, 2013

Copenhagen Daily Starts June 2

Daily direct service between Toronto and Copenhagen starts June 2.

Thanks to our extensive network, interline agreements and trucking services, shipping freight to Copenhagen from anywhere in Canada, the United States and Latin America is fast and convenient.

Book now!
Log on to Cargo Portal Services, or contact your local Air Canada Cargo call center or representative.

*Schedule is subject to change without notice.

May 7, 2013

Brussels Daily Starting May 1

Shipping to and from Brussels just got much easier.

Our Montreal – Brussels flight is now offered daily, with same aircraft service from Toronto*.

With our extensive network and road feeder services, connecting via Toronto or Montreal from anywhere in Canada, the United States or Latin America makes shipping to Brussels easier than ever.

Book now!
Log on to Cargo Portal Services, or contact your local Air Canada Cargo call center or representative.

Depart

Arrive

YYZ-YUL-BRU

AC 418/832

16:00

8:35 (+1)

YUL-BRU

AC 832

19:45

8:35 (+1)

BRU-YUL-YYZ

AC 833/417

10:50

16:22

BRU-YUL

AC 833

10:50

12:30

*Aircraft may vary. Schedule is subject to change without notice.

May 7, 2013

More Options For Tokyo, Seoul, Beijing

With increased frequencies and a new flight, Air Canada Cargo has more options to and from Asia starting May 1.

Tokyo: More Daily Direct Flights Starting May 1 — Service between Calgary and Tokyo will increase to daily stating May 1. This complements our existing service between Toronto, Vancouver and Tokyo (for a total of 21 direct non-stop flights to and from Tokyo per week).

Seoul: B777 Service 3 Days a Week Starting June 2 — This new flight from Toronto complements existing service between Vancouver and Seoul, for a total of 7 flights per week.

Beijing: 24 Flights Per Week Starting June 1 — Beijing benefits from increased frequency with a total of two flights every day to and from Vancouver and 10 flights per week from Toronto (YYZ-PEK flights are serviced by B777 aircraft).

Book now!
Log on to Cargo Portal Services, or contact your local Air Canada Cargo call center or representative.

April 11, 2013

New Routes and Seasonal Service to Europe

Air Canada Cargo is expanding its reach in Europe this summer by introducing cargo service to three key cities: Istanbul, Venice and Edinburgh.

These new routes and the resumption of service of service to Dublin, Madrid, Barcelona, Rome and Athens complement our current cargo service to Europe. Thanks to our network, interline and trucking agreements, shipping to multiple points beyond all these gateways fast and convenient.

Starting

Origin - Destination

03 April

YYZ-FCO

AC 890

04 April

FCO-YYZ

AC 891

02 May

YYZ-BCN

AC 814

03 May

BCN-YYZ

AC 815

17 May

YYZ-DUB

AC 894

18 May

DUB-YYZ

AC 895

24 May

YUL-FCO

AC 892

25 May

FCO-YUL

AC 893

04 June

YYZ-IST

AC 810

05 June

IST-YYZ

AC 811

06 June

YYZ-ATH

AC826/1900

07 June

ATH-YYZ

AC827/1901

08 June

ATH-YUL

AC829/1903

08 June

YUL-ATH

AC828/1902

01 July

YYZ-MAD

AC 836

02 July

MAD-YYZ

AC 837

02 July

YYZ-EDI

AC 1904

03 July

EDI-YYZ

AC 1905

03 July

YYZ-VCE

AC 1906

04 July

VCE-YYZ

AC 1907

Check Flight Schedules for details or contact your local Air Canada Cargo representative.

April 3, 2013

More Options for Shipping Your Dangerous Goods

New York (JFK) is the latest station in the Air Canada Cargo network to be certified to handle dangerous goods. In the past year, we’ve certified seven other stations to meet growing demand, including Tel Aviv (TLV), Dublin (DUB), Madrid (MAD), Barcelona (BCN), Pittsburgh (PIT), San Diego (SAN) and Phoenix (PHX). Find out more about our AC DGR solution

January 11, 2013

ORD, LHR, YVR Now Certified to Handle Envirotainer RAP e2 Container

Chicago (ORD), London Heathrow (LHR) and Vancouver (YVR) become the latest stations to join the list of certified Envirotainer RAP e2 Air Canada Cargo stations.

On Oct 29, 2012, Air Canada Cargo became the first airline in North America to offer the Envirotainer RAP e2 container as part of our AC Absolute° solution.

The following Air Canada Cargo stations have now been certified to offer and handle this container:

Toronto (YYZ)

Montreal (YUL)

Vancouver (YVR)

Chicago (ORD)

London (LHR)

Frankfurt (FRA)

Zurich (ZRH)

Envirotainer RAP e2: What’s new?

More space makes it more economical to ship: With an internal cube volume of 6.38m3 /224.2 cubic feet, the RAP e2 container can accommodate four standard (North American) skids (or five standard European skids).

Maintains product temperatures in the +2 to +8°C range, +15 to +25°C, or any other chosen set temperature between ±0 and +25°C in nearly any ambient condition.

The battery can last up to 100 hours under normal operating conditions.

Newly designed shell offers superior insulation performance, allowing for the most temperature-stable shipments regardless of the ambient conditions.

Air Canada Cargo Now Offers Envirotainer's New RAP e2 Container

On Oct 29, 2012, Air Canada Cargo became the first airline in North America to offer the new RAP e2 container from Envirotainer as part of our AC Absolute° solution. The RAP e2 is built on the same technology as the RKNe1, which is a very successful active container for Air Canada Cargo.

The following Air Canada Cargo stations have been certified to offer and handle this new container with more stations to be certified in the following weeks:

San Diego (SAN) added to rate sheets effective May 1, 2012

No Interruption of Service March 23

Due to the illegal work action by Air Canada ground handling employees in Toronto and Montreal earlier this morning, there have been some delays and cancellation of flights.

Air Canada has undertaken legal measures and obtained a back to work order.

As such, Cargo customers should be reassured that it is now business as usual for Air Canada Cargo. Affected shipments will be rebooked or customers will be notified directly by our Customer Service agents if any action is required.

Air Canada continues to operate normal schedule following Aveos closure

Air Canada today assured customers that it continues to operate its normal schedule and that they can book and travel with confidence despite Aveos Inc.’s closure. The airline has identified qualified and government approved maintenance facilities in Canada and the U.S. to perform work previously done by Aveos.

The transition to new service providers is underway and will have no impact on customers. For example, three aircraft scheduled for maintenance this week will go to Canadian maintenance providers currently used by other Canadian and international airlines. In addition, arrangements are being made to complete the maintenance of the three aircraft remaining at Aveos facilities.

Aveos Fleet Performance Inc. (Aveos), a separate and independently owned and managed supplier to Air Canada, that provided maintenance, repair and overhaul (MRO) services to airlines, including Air Canada, filed for insolvency protection under the Companies' Creditors Arrangement Act(CCAA) earlier this week.

The closure of Aveos Inc's airframe, engine and component maintenance facilities has no impact on Air Canada’s day-to-day aircraft maintenance and repair activities, referred to as “line maintenance”. This work is performed directly by Air Canada at its own facilities across Canada - including Montreal, Vancouver, Toronto and Winnipeg - by Air Canada’s 2,300 maintenance employees. The airline typically performs its line maintenance activities overnight or between flights, as necessary.

No Disruption of Service at Air Canada

Canada’s Minister of Labour, the Hon. Lisa Raitt, has issued a referral pursuant to the Canada Labour Code, to determine the activities that Air Canada may be required to maintain as relates to the health and safety of Canadians.

As a result of this CIRB referral, the IAMAW cannot commence a strike and Air Canada cannot lock out its pilots, as indicated in a statement earlier today, at least until this matter has been determined by the Board. The strike deadline by the IAMAW and Air Canada’s lockout notice to ACPA, both originally scheduled for 00:01 am ET on Monday March 12, 2012, have therefore no effect.

There will therefore be no disruption of service and Air Canada’s full schedule remains unchanged.

We thank our customers for their patience and loyalty during this time. Cargo customers should continue to book with confidence.

March 7, 2012

Air Canada Receives Strike Notice from the IAMAW to Take Effect March 12

Air Canada has been advised by the International Association of Machinists and Aerospace Workers (IAMAW), representing the airline’s approximately 8,600 mechanics, baggage handlers and cargo agents in Canada, that it intends to begin labour action starting at 12:01 A.M. ET on Monday March 12, 2012.

"The lines of communication remain open and we are hopeful that there remains sufficient time to avoid a work disruption,” said Duncan Dee, Air Canada's Executive Vice President and Chief Operating Officer. "We regret the uncertainty for our customers and we thank them for their patience and understanding. This threatened job action follows the disappointing rejection of the unanimously recommended tentative agreement signed by the IAMAW bargaining committee following the federal mediation before the Honourable Madam Justice Louise Otis.”

Should a settlement not be reached and the IAMAW commences job action, the airline will endeavour to minimize inconvenience to its customers.

In the meantime, Air Canada continues to operate its normal schedule without disruption.

The airline will provide further updates as developments warrant.
For additional information pertaining to passenger travel, please visit www.aircanada.com.

Thank you for your cooperation.

2011

Oct 3, 2011

The foliage will begin to change colours soon, but our focus remains on greener options

Air Canada has a long-standing commitment to the environment and our team at Cargo consistently seeks ways to contribute to that effort.

To help mitigate the environmental footprint of transportation, we will begin phasing out of all LD8 (RC6) unit load devices (ULD) from our fleet due to their age, high cost of maintenance and fuel inefficiency as of October 31. Subsequently, we will discontinue LD8 (RC6) ULD pricing effective October 31 as well.

We are researching light weight ULDs for introduction some time in the near future, so stay tuned for further details! However, this is only a very small part of what we as a corporation are doing to minimize the impact of our industry on the environment. To learn more, click here for a comprehensive overview of Air Canada’s environmental strategy.

Just imagine - the potential of our collaborative efforts is enormous!

Aug 1, 2011

Changes to AC Pharmacair

We regularly evaluate our services and solutions to ensure that we are providing you with the best possible quality and customer service levels. As such, after careful review of our AC Pharmacair solution, we will be making modifications to exposure times and the AC Pharmacair check sheet to better meet your expectations.

Exposure Times:

Shipment exposure times have been revised from a maximum of 60 minutes to a maximum of 90 minutes for all AC Pharmacair certified stations, with the exception of London – Heathrow (LHR) and all South American stations where the exposure times remain unchanged at a maximum of 120 minutes. These changes are effective immediately.

Reminder!
Exposure time is defined as the amount of time that a shipment is exposed to the outside elements including, but not limited to, any location outside the cargo warehouse or aircraft. Please keep in mind that exposure times are not the same as tender and retrieval times.

AC Pharmacair check sheet:
The AC Pharmacair check sheet will be discontinued effective immediately. Different options for capturing the Air Canada Cargo warehouse temperatures are currently being evaluated and will be communicated at a later time.

We certainly hope that these modifications will suit your needs and encourage you contact a member of your local sales team should you have any questions.

Thank you for your ongoing support and cooperation.

July 21, 2011

Air Canada will discontinue service to Iqaluit (YFB) on July 31

You may have heard that Air Canada will no longer be offering service to Iqaluit (YFB) effective July 31.

What impact will this have?
We want to reassure you that we will continue to offer cargo service to this destination using our interline partners Canadian North and First Air. All shipments booked for travel on or before July 30 will be flown on Air Canada Jazz and all shipments booked for travel after July 30 will be transported either on Canadian North or First Air.

To reach our Reservations team as well as our Sales team, please continue using the existing phone numbers as they will not change.

We look forward to serving you at our new locations!

April 19, 2011

New handling agent in Seattle. Learn more.

Effective June 1, we will be changing handlers at Seattle Tacoma International Airport (SEA). The new address and contact info is as follows:

16745 Air Cargo Road,
Seattle, Washington.
98158

Phone: 206 433-2696.
Fax: 206 433-6966

Hours of operation

Time frame

Office

Warehouse

Customs

Monday to Friday

0700-2300

0700-2300

0800-1630

Saturday

0700-2300

0700-2300

Emergency/AVI/PER

Sunday

0700-1700

0700-1700

Emergency/AVI/PER

We look forward to serving you at our new location!

April 19, 2011

Do you tender freight in Sept Iles?

As of May 1st our hours of operation at Sept Iles Municipal Airport (YZV) will be 0500-2200 Monday through Sunday.

We look forward to serving you!

April 11, 2011

We've made enhancements to our "track cargo" feature

As part of our ongoing efforts to improve your experience on our website, we are pleased to announce that we have made enhancements to our "track cargo" feature and hope that you'll find it to be more customer-friendly!

The enhancements include:

A "current status" display at the top of the search results page, no longer requiring you to read between the lines;

The booking information clearly indicates which portion of your shipment's itinerary is carried by truck and which portion by air and

Please note that the website contains the most up-to-date information available in our system; our Call Centre agents have access to the same information.

This is one of the many changes we have planned for the months ahead, so please stay tuned!

March 31, 2011

No need to perform radiation screening on cargo returning from Japan

We are continuing to monitor the situation in Japan following the March 11, 2011 earthquake and have the following updated information.

Canadian governmental agencies including Health Canada, Public Health Agency of Canada, Public Safety Canada, Radiation Protection Bureau have all remained consistent in their messaging confirming that there are no restrictions for Canadians travelling to or from Japan.

In addition, they have confirmed that there is currently no need to perform radiation screening on returning aircraft, baggage, cargo, passengers or crew. Canadian governmental agencies have also advised that there is no requirements for special precautions in handling any of these items at this time, as they have deemed there is currently no risk of radiation contamination.

The Radiation Protection Bureau in Canada monitors radiation levels across Canadian cities on an ongoing basis and has done so for years. They monitor food, precipitation and air on an on-going basis and are therefore able to immediately determine is there are any abnormal radiation increase of any kind.

Various organizations have posted excellent Q&As relating to the nuclear radiation issues associated with the Japanese nuclear power facilities. These Q&As as well as additional information from expert authorities may be obtained via the links provided below:

We will continue to monitor the dynamic situation in Japan and will provide updates as they become available.

Thank you for your cooperation.

March 30, 2011

Air Canada Cargo resumes full operations to Japan effective March 31

We are happy to advise you that we will be resuming full operations to Japan effective March 31.

We thank you for your patience and cooperation as we worked through this extraordinary situation.

March 28, 2011

Changes to our Envirotainer lease charges

We regularly evaluate our pricing structure to ensure that we are providing our customers
with the best quality and customer service at competitive prices.

As such, after careful
review of our current pricing structure, we will be increasing our Envirotainer lease charges
for RKNt2 and RAPt2 containers for bookings made on and after April 25, 2011.
Any bookings made prior to April 25, 2011 will be honoured at the current price.

The revised lease charges for the RKNt2 and RAPt2 containers are stated below:

Container type

Minimum Charge - 5 days (current)

Minimum Charge - 5 days (new)

Daily Rate after 5 days (current)

Daily Rate after 5 days (new)

LD3/RKN - t2

$930

$1,050

$230

$260

LD9/RAP - t2

$1,445

$1,600

$360

$400

All prices are listed in USD.

Lease charges for the RKNe1 will remain unchanged as follows:

Container type

Minimum Charge - 5 days

Daily Rate after 5 days

LD3/RKN - e1

$2,724

$680

All other lease related charges, including pick-up and delivery charges, express order
charges, change order fees and cancellation charges remain unchanged.

The revised charges will be available online at Container Lease Pricing under AC Absolute > Learn More > Container Lease Pricing as of April 25.

Thank you for understanding that this price increase means that we can continue to maintain the superior standard of our services and solutions.

Revised rates for Standard and Priority1 are available on the "Rates" page and are effective as of May 1, 2011.

March 17, 2011

Update on Air Canada Cargo's operations in Japan

The cargo facility at Narita International Airport (NRT) sustained damage when the earthquake struck Japan last Friday. As such, the station remains under a red alert and there continues to be an embargo on the acceptance and carriage of goods to NRT, except for Emergency Medical Shipments (as described under EMS).

What does this mean?

All cargo shipments currently on-hand to/from NRT are subject to delays.

Furthermore, we are unable to grant exceptions other than medical supplies and the following types of shipments will not be accepted for the duration of the alert:

Perishables (PERAF);

High Value items and

Live Animals.

We are monitoring the situation closely and working in conjunction with local and international authorities, including the World Health Organization and a number of Canadian agencies and have been advised that specific measures are not required.

Additional updates will be provided as they become available. In the meantime, should you have any questions, your local Air Canada Sales team as well as our Call Centre agents will be glad to assist you.

We are doing our best to minimize disruptions to our operations and thank you for your understanding during this time.

March 15, 2011

Amended Priority1 rates between Canada and the United States effective April 15, 2011

Revised Priority1 rates between Canada and the United States are now available on the "Rates" page and are effective as of April 15, 2011.

March 2, 2011

Amended USA to International Priority1 rates effective April 1, 2011

Revised rates for USA to International Priority1 rates are now available on the "Rates" page and are effective as of April 1, 2011

March 1, 2011

Amended domestic Canada rates effective April 1, 2011

Air Canada Cargo has restructured its domestic rates system. Revised rates for Standard, Priority1, and Expedair are now available on the "Rates" page and are effective as of April 1, 2011

February 28, 2011

Heightened security at London Heathrow Airport (LHR)

Due to heightened security at London Heathrow Airport (LHR), shipments being transferred from Air Canada to another carrier (interline) at LHR will require screening in LHR. Please note that this screening does not apply to shipments with a final destination of LHR or shipments being transferred to trucks.

What this means:

Cargo to and from, or transiting through, the United Kingdom is subject to screening requirements imposed by the UK Department for Transport (Dft).

When primary screening methods are not available, due to size or density of the shipment, additional screening methods need to be used to make the cargo secure for shipment.

As this is a regulated requirement imposed by the UK DfT, Air Canada is not responsible for any loss, delay or damage resulting from the processes used to make the cargo secure to fly.

Due to these heightened screening requirements, until further notice, transshipments will require longer connection times in LHR. All shipments transiting LHR require a minimum of 36 hour connection time. Exceptions to this minimum connection time in LHR are:

Perishable shipments (PER) such as lobster require a minimum connection time of 8 hours.

Radioactive shipments transferring via LHR are currently embargoed.

Please ensure that all shipments to and transiting through LHR hold a confirmed booking based on the above minimum connection times in LHR.

New directives for live animal shipments bound for the United States

Recently the United States Transportation Security Administration issued new directives for shipments that are bound for the United States. Customers wishing to transport live animals to or transiting through the United States are required to have an established business relationship with Air Canada Cargo and an active Air Canada Cargo account.

Limited operations resume at London Heathrow Airport (LHR)

Due to a British Airport Authority (BAA) water main break at London Heathrow
Airport (LHR) on December 22nd, the Air Canada Cargo terminal has sustained
extensive water damage and has since been without normal electrical power.

As of today, we have been able to resume limited operations at our London
Heathrow (LHR) facility with temporary electrical power.

What this means:

New bookings can be accepted to/from the U.K., however certain restrictions apply.

We cannot accept the following types of shipments until further notice:

AVI shipments.

Firearms.

Dangerous Goods (apart from dry ice and bio commodities).

Customers in the United Kindgom:

An additional sales contact number is now available for inquiries 020 85879600.

Operating hours for pick up from or delivery to the Air Canada LHR Cargo facility are 0700 to 1500 local time daily until further notice.

2010

December 29, 2010

Update for LHR Cargo Station

Due to a British Airport Authority (BAA) water main break at London Heathrow Airport (LHR) on December 22nd, the Air Canada Cargo terminal has sustained extensive water damage and has since been without electrical power.

As of December 29th, we have been able to resume limited operations at our London Heathrow (LHR) facility. We expect freight currently on hand destined to LHR as well as exports from LHR to be moved to destination by December 30th.

Until further notice, we cannot accept bookings transiting beyond LHR. New bookings can be accepted originating LHR as well as final destination LHR as of December 30th under the following conditions:

Maximum loose consignment weight of 500kg;

Pieces must fit into LD2 (DPE/DPN) or LD3 (AKE/AKN) containers;

Maximum pallet weight of 1600kg;

LHR origin cargo must be UK Department of Transport (DfT) known cargo only.

Operating hours for pick up from or delivery to the Air Canada LHR Cargo facility are 0700-1500 daily until further notice.

Water main break at London Heathrow Airport (LHR)

Dear Valued Customer,

Due to a British Airport Authority (BAA) water main break at London Heathrow Airport (LHR) on December 22, the Air Canada Cargo terminal has sustained extensive water damage and has since been without electrical power. As such, effective immediately, we will not accept any freight nor bookings for shipments destined for or transiting through LHR until December 28, 2010. Additionally, we will not ship any freight currently on hand to LHR.

We will be keeping you informed of any updates as they become available.

Thank you for your understanding and continued support.

December 22, 2010

Air Canada reinstates full schedule to London Heathrow (LHR)

Dear Valued Customer,

Air Canada has been given permission to reinstate its full schedule of nine flights a day to London Heathrow (LHR) following several days of sharp restrictions imposed on carriers by the airport. We are now focused on restoring our full operation and accommodating all freight on hand.
You may begin tendering shipments destined for or transiting through LHR for confirmed bookings that commence on Saturday December 25.

Should you have any questions, please contact your local Air Canada Cargo office.

Thank you for your understanding and continued support.

December 22, 2010

Heightened security at London Heathrow (LHR)

Dear Valued Customer,

Due to heightened security at London Heathrow (LHR), all transitting shipments may be subject to additional screening and delays at LHR.

Should you have any questions, please contact your local Air Canada Cargo office.

Thank you for your understanding and continued support.

December 21, 2010

Effective January 1st, 2011 the twenty-seven (27) Member States in the European Union (EU) will implement the Import Control System (ICS)

Dear Valued Customer,

Effective January 1st, 2011 the twenty-seven (27) Member States in
the European Union (EU) will implement the Import Control System (ICS)
which requires filing a pre-arrival Entry Summary Declaration (ENS)
and means that all cargo, whether or not consigned to the EU, must
be declared.

As such, effective December 31, 2010, Air Canada Cargo
will implement the European Union Regulations pertaining
to the requirements for pre-arrival information for all freight arriving
or transiting in the EU.

What action is required?
To minimize delays and possible penalties, please forward
the required information electronically using the standard
messages of Freight Waybill (FWB) and Freight House List
(FHL).

Should you have any further questions, please contact your local Air
Canada Cargo office.

We thank you in advance for your
cooperation and ongoing support.

December 20, 2010

Winter conditions in England limit Air Canada flights to London Heathrow

Please be advised that the continuing effects of severe winter conditions in England are strictly limiting our operations to and from London Heathrow Airport (LHR). We are currently only able to operate one-third of our normal schedule due to restrictions at LHR and our ability to increase capacity is very limited due to slot constraints.

We ask that you please refrain from tendering your shipments destined for or transiting through London Heathrow until further notice.

Should you have any questions, please contact your local Air Canada Cargo office.

Air Canada Cargo App now available for download on the iPhone.

Special security measures

In light of recent events, the following security measures are applicable with immediate effect.

Air Canada Cargo will not transport any shipment nor accept interline transfers that originated or transited through a point in Yemen (YE) or Somalia (SO).

Ink cartridges and toner cartridges are prohibited for carriage as air cargo on flights from aerodromes in Canada. Ink and toner cartridges are also prohibited as air cargo on flights to the United Kingdom.

Restrictions have been implemented on shipments destined to or transiting through the United States, as per the directive from the U.S. Department of Homeland Security.

For more details regarding the restrictions, please contact your local Air Canada Cargo Sales representative.

November 2, 2010

Introducing the Air Canada Cargo application for mobile devices!

Air Canada Cargo goes even further! Introducing the Air Canada Cargo application for mobile devices.

Beginning November 2, customers will be able to take our services with them wherever they go!
The Air Canada Cargo App will be integrated into the current Air Canada mobile application and give customersinstant access to real-time information about theirshipments at their fingertips!

What will the App enable customers to do?
It enables them to:

Track shipments,

Plan ahead for future shipments with a
comprehensive schedule of our global network,

View air waybill information at a glance,

Select customizable notifications (enabling them
to know what's happening with their cargo as it's
occurring) and

View detailed information about shipments.

How can customers access our mobile site?
By visiting m.aircanadacargo.com or
downloading the App on their mobile device.

Note: All customers will be able to access our mobile site on their
web-enabled mobile devices beginning November 2, however users will
be able to download the App at a later date.

To better serve our customers, our facility will be open seven days a week (including holidays) starting November 1. Our revised hours of operation will be:

Mon-Fri: 09:00 – 19:00
Sat: 09:00 – 19:00
Sun: 09:00 – 19:00

We look forward to serving you!

August 10, 2010

Transporting Dangerous Goods To and From Belgium

Air Canada Cargo has recently been awarded a license by the Belgian Civil Aviation Authority to transport dangerous goods to and from Belgium.

Effective August 16, 2010, we will be permitted to transport all classes of dangerous goods (excluding Class 1 explosives and Class 7 Radioactive Materials) on-board our aircraft to and from the Brussels International Airport (BRU). Our extensive experience handling these types of items over the years makes us the premier choice to safely transport your specialized cargo.

We kindly remind you that all shipments of dangerous goods accepted, handled and offered for transport on-board Air Canada must be in accordance with the ICAO Technical Instructions for the Safe Transport of Dangerous Goods as well as the IATA Dangerous Goods Regulations.

Air Canada Cargo offers daily service to Yellowknife

MONTREAL - Air Canada Cargo will be offering daily service to Yellowknife, connecting Calgary, Vancouver and Edmonton, commencing on May 5, 2010. Flights will be operated daily by Air Canada Jazz, offering AC Expedair cargo service.

Air Canada Cargo will be expanding its network to over a dozen new cities over the next few months, including Brussels, Athens, Barcelona and Copenhagen. For more information on these new possibilities, please contact your local sales representative, call 1-800-387-4865 (Canada).

Air Canada Cargo provides direct cargo services to over 150 Canadian and international destinations and has sales representation in over 50 countries. Air Canada Cargo is Canada's largest provider of air cargo services as measured by cargo capacity. Air cargo services are provided on domestic and U.S. transborder flights and on international cargo services on routes between Canada and major markets in Europe, Asia, South America and Australia.

Route

Carrier

Flight

Equipment

Departure

Arrival

Estimated Cargo Capacity

YYC YZF

QK

8221

CRJA01

11:45

13:49

100kgs/1cbm

YZF YYC

QK

8222

CRJA01

6:00

8:10

100kgs/1cbm

YYC YZF

QK

8223

CRJA01

20:55

22:58

100kgs/1cbm

YZF YYC

QK

8224

CRJA01

14:45

16:54

100kgs/1cbm

YZF YVR

QK

8226

CRJA01

8:55

10:39

100kgs/1cbm

YVR YZF

QK

8227

CRJA01

14:30

18:07

100kgs/1cbm

YEG YZF

QK

8511

CRJA01

11:20

12:59

100kgs/1cbm

YZF YEG

QK

8514

CRJA01

13:30

15:11

100kgs/1cbm

May 5, 2010

Air Canada Cargo offers new, year-round daily service to Goose Bay

MONTREAL - May 1, 2010, Air Canada Cargo expanded its network to Labrador with the start up of daily non-stop flights between St. John's and Halifax to Happy Valley-Goose Bay. Flights will be operated by Air Canada's commercial partner Jazz using Bombardier CRJ-200 regional aircraft.

Air Canada Cargo will be expanding its network to over a dozen new cities over the next few months, including Brussels, Athens, Barcelona and Copenhagen. For more information on these new possibilities, please contact your local sales representative, call 1-800-387-4865 (Canada).

Air Canada Cargo provides direct cargo services to over 150 Canadian and international destinations and has sales representation in over 50 countries. Air Canada Cargo is Canada's largest provider of air cargo services as measured by cargo capacity. Air cargo services are provided on domestic and U.S. transborder flights and on international cargo services on routes between Canada and major markets in Europe, Asia, South America and Australia.

Route

Carrier

Flight

Equipment

Departure

Arrival

Estimated Cargo Capacity

YYR YHZ

QK

8899

CRJA01

16:55

18:34

150 kg

YHZ YYR

QK

8898

CRJA01

11:05

12:42

150 kg

YYR YYT

QK

8828

CRJA01

13:10

15:05

150 kg

YYT YYR

QK

8829

CRJA01

15:35

16:25

150 kg

March 28, 2010

Air Canada Cargo offers new, year-round daily service to Iqaluit

MONTREAL - Air Canada Cargo is now offering new, same-plane service from Montreal and Ottawa to Iqaliut, which commenced Mar. 28, 2010. Year-round, daily flights will be operated by Air Canada Jazz using a CRJ-700 aircraft, offering AC Expedair cargo service.

Air Canada Cargo will be expanding its network to over a dozen new cities over the next few months, including Brussels, Athens, Barcelona and Copenhagen. For more information on these new possibilities, please contact your local sales representative, call 1-800-387-4865 (Canada).

Air Canada Cargo provides direct cargo services to over 150 Canadian and international destinations and has sales representation in over 50 countries. Air Canada Cargo is Canada's largest provider of air cargo services as measured by cargo capacity. Air cargo services are provided on domestic and U.S. transborder flights and on international cargo services on routes between Canada and major markets in Europe, Asia, South America and Australia.

Route

Carrier

Flight

Equipment

Departure

Arrival

Estimated Cargo Capacity

YUL YOW

QK

8963

CRA

08:30

09:09

150 kg

YOW YFB

QK

8963

CRA

09:55

12:55

150 kg

YFB YOW

QK

8988

CRA

13:40

16:40

150 kg

YOW YUL

QK

8988

CRA

17:35

18:15

150 kg

March 28, 2010

New Calgary-Tokyo route offers Cargo connections with a world of possibilities

CALGARY - Air Canada Cargo is offering new, non-stop seasonal service three times per week to and from Calgary (YYC) and Tokyo-Narita (NRT) starting Mar. 27. The new route, operated by a Boeing 767-300, is the only non-stop service from the Calgary area to Asia.

While the new service is YYC-NRT non-stop, the connection of those two points offers unique opportunities for shippers and forwarders to leverage Air Canada's global network. These new services include:

Air Canada Cargo will be expanding its network to over a dozen new cities over the next few months, including Brussels, Athens, Madrid and Copenhagen. For more information on these new possibilities, please contact your local sales representative, call 1-800-387-4865 (Canada) or visit aircanadacargo.com.

Air Canada Cargo provides direct cargo services to over 150 Canadian and international destinations and has sales representation in over 50 countries. Air Canada Cargo is Canada's largest provider of air cargo services as measured by cargo capacity. Air cargo services are provided on domestic and U.S. transborder flights and on international cargo services on routes between Canada and major markets in Europe, Asia, South America and Australia.

March 18, 2010 - Infocargo Bulletin #45

AC Cool lease cost price adjustment

Effective April 1, 2010, Air Canada Cargo will revise its AC Cool lease costs to reflect increases passed on from Envirotainer to all airlines. The new rates are:

Container Type

Minimum Charge5 Days

Daily ChargeAfter 5 Days

LD3 / RKN-t2

$930 USD

$230 USD per day

LD3 / RKN-e1

$2,724 USD

$680 USD per day

LD9 / RAP-t2

$1,445 USD

$360 USD per day

Please note that other charges will remain unchanged, including pickup and/or delivery, express ordering, the change order fee and cancellation.

We would like to inform you that we accept CLD-t2 (JYP) containers on a Ready for Carriage basis. Customer must lease these units directly from Envirotainer and coordinate all lease logistics, including pick-up from and return to the origin station. Air Canada Cargo will transport these units from origin airport to destination airport only.

Thank you for your continued support.

Air Canada Cargo

February 24, 2010 - Infocargo Bulletin #44

Notice of correction (PNC) Procedure Revisions

Effective March 1, 2010, Air Canada Cargo will revise its procedure regarding the Notice of Correction.

Please note all freight tendered to Air Canada Cargo is subject to re-weighing and/or re-measuring of the dimensions at the point of tender, at intermediate points or at the point of destination. In the event of a discrepancy between the weight or dimensions shown on the Air Waybill, as it was entered by the Shipper or its Agent, and the weight as shown on Air Canada Cargo scales and/or dimensions as measured by Air Canada Cargo personnel, the Shipper and its Agent agree that Air Canada Cargo, in its sole discretion, may use the weight and/or dimensions as determined by Air Canada Cargo to re-calculate the freight charges.

The Shipper or its Agent will be notified by Air Canada Cargo either with an electronic or faxed copy of a Notice of Correction if the weight and/or dimensions, as determined by Air Canada Cargo, is less or greater than the weight and/or dimensions entered on the Air Waybill by the Shipper or the Agent.

The Shipper or its Agent will have 72 hours after notification to advise Air Canada if there is a dispute of the revised weight and/or dimensions.