REPLACEMENT CUSHIONS & SLIPCOVERS

When you choose Pottery Barn furniture, you’re not just getting exceptional quality; you’re also choosing exceptional customer service. Should you ever need to purchase a replacement cushion or slipcover, our associates can place that order for you at any time. For assistance, please call 1.888.779.5176.

REPLACEMENT CUSHIONS & SLIPCOVERS

When you choose Pottery Barn furniture, you’re not just getting exceptional quality; you’re also choosing exceptional customer service. Should you ever need to purchase a replacement cushion or slipcover, our associates can place that order for you at any time. For assistance, please call 1.888.779.5176.

Shipping & Returns

SHIPPING

Quick Ship: 2-4 Weeks

Items marked as QUICK SHIP will usually be delivered within 2 to 4 weeks. There is no additional charge for Quick Ship delivery. This service is subject to product availability at time of shipping.

Made To Order: 8-10 Weeks

Made to Order items are usually delivered within 8-10 weeks to addresses within the contiguous 48 states. Once it reaches our distribution center, a local delivery service will contact you to schedule a delivery appointment.

Unlimited Flat Rate Furniture & Freight Delivery

With Unlimited Flat Rate Furniture & Freight Delivery, an unlimited number of eligible furniture and select non-furniture items in your order can be delivered for a single flat rate. The exact shipping charges, listed below, are based on our shipping location and will be applied in the Checkout Payment & Review page.

White Glove Delivery

With White Glove Delivery, items are brought into your home, most are unpacked and assembled*, and the packaging is removed. White Glove delivery is only available in the contiguous 48 states.

Delivery is by appointment Tuesday – Saturday in most major metropolitan areas, with Monday delivery available in some areas. Service to outlying areas may be restricted based on geographic location. Our delivery service will contact you to arrange a delivery date and confirm the appointment timeframe.

You can return eligible item(s) within 30 days of receiving an order or 7 days for Quick Ship upholstery items for a refund of the merchandise value. An original receipt or gift receipt is required. Monogrammed items and Made to Order furniture or rugs are not eligible for returns. Review the full list of ineligible items and our refund policy below before starting the process.

Easy Ways to Return:

Stores - You can return most non-furniture items to your local Pottery Barn store for free.

Our Commitment

We have a firm commitment to quality. We take great pride in our timeless designs, premium materials and expert craftsmanship.

Designed In-house

We design nearly every furniture item in-house. We use strong and beautiful materials to make long lasting products. We partner with fabric industry leaders to ensure safe upholstered furniture for you and your family.

The Hand of the Artist

Nearly all of our products are imagined and designed in our San Francisco studios. Our artists hand-create prototypes for everything from seasonal dinnerware to patchwork quilts to lighting.

Free Interior Design Services

Need design help? We offer free, no-strings-attached Interior Design Services. Get advice and inspiration from our specialists in-store, over the phone or by email. Designers will even make in-home visits, where they can take measurements, discuss color options, and give tips on any room.

Description

Chic and with a touch of romance. Crafted
with the fine details of European styling, the Adeline Upholstered Collection features a deep diamond-tufted backrest and gently sloping arms. Turned front legs rest on casters to ease mobility. Each piece ...

Description

Sophisticated and romantic, the Amalie Collection has easy
elegance. The armchair’s thick cushion and plump pillow invite you to lean back and relax with your morning latte and favorite book. The T cushion on the seat provides comfortable leg ...

Description

An extra-deep seat, plump cushions and cozy rolled
arms make this armchair an ideal choice for a family room or entertaining area. Its laid-back appeal has a casual yet neat style that easily complements other furnishings. So why not ...