If this is your first visit, be sure to
check out the FAQ by clicking the
link above. You may have to register
before you can post: click the register link above to proceed. To start viewing messages,
select the forum that you want to visit from the selection below.

ATTENTION: Windows 10 users

Beta 2 build is now available!

If you just upgraded to Windows 10 or running build 10240 or greater of Win 10 pre-release you will need to download and install the new version of ZoneAlarm 14.0.157.000

ZoneAlarm Free Firewall problem for every Windows startup

Hi,

recently I start using ZoneAlarm Free Firewall.
At this point it seems nice, but I have encountered one issue.

Every time when I start my computer (Windows 7 64 bits),
the ZoneAlarm Free Firewall installation window will always pop up, downloading and installing new updates. Afterwards, the firewall start up and everything seems working fine.

At first I thought there is really many new updates for the firewall.
However, I have tried to restart my computer for around 20 times last night,
for every start up, the same installation window pops up, downloading and installing new updates.

I am using the firewall with the latest avast! anti-virus free edition.

Re: ZoneAlarm Free Firewall problem for every Windows startup

Oh, seems like I haven't searched the forum thoroughly, sorry about that.

In my case, I cannot locate the startup program/service in the msconfig for the installation, so my solution is to delete the registry mentioned in the above link. Afterwards there is no installation windows pop up when I start up my computer afterwards.

Re: ZoneAlarm Free Firewall problem for every Windows startup

Originally Posted by tmuzyo

Hi,

recently I start using ZoneAlarm Free Firewall.
At this point it seems nice, but I have encountered one issue.

Every time when I start my computer (Windows 7 64 bits),
the ZoneAlarm Free Firewall installation window will always pop up, downloading and installing new updates. Afterwards, the firewall start up and everything seems working fine.

At first I thought there is really many new updates for the firewall.
However, I have tried to restart my computer for around 20 times last night,
for every start up, the same installation window pops up, downloading and installing new updates.

I am using the firewall with the latest avast! anti-virus free edition.

Could anyone help me on it?
Thanks a lot.

hi i had the same problem and tried to get info fro live chat
think i may have the answer for you
run msconfig and click on the startup tab
inside you will find programs that start up when you start the computer
one of the programs should be Launcher.exe. Untick box and apply. then restart computer

Re: ZoneAlarm Free Firewall problem for every Windows startup

Hi,
I've just been on to live chat and received the same advice - to perform selective startup using MSConfig.

Now I am not a fan of leaving my MSConfig is selective startup mode for a long time, I like to get a proper under-the-hood fix for things. MSConfig usually gives a damn good indication where to find the offending item in registry (just drag out the columns).

This is the same thing, same settings and all, just two ways of looking at it.

I copied the data and created a new string under a new key RunDisabled next to Run. I could then delete the ZA Installer item, and bring it back if need be.
Problem solved.

The thing is, when I initially disabled this item from MSConfig, the registry item disappeared. Unfortunately, the MSConfig item was still there just unchecked. I had to recheck, reboot, and then remove from registry.

Something even weirder perhaps is that I did not have the issue on a Win7 Starter 32bit netbook. It may be because I was running a not fully latest updated Avast! A/V on the netbook, whereas I had updated Avast! A/V on the main PC. It wouldn't be surprising to find Avast! is actually stopping ZA from doing something (removing the registry entry on successful install) as there's been a few little conflicts documented between these two over the years.

Anyways, yes, just putting out there my successful experience, and a potential reason why it has happened.
Kindest regards.

=== As always, do not mess with registry unless you are confident you know what you are doing. Make backups before changing anything. Even create system restore points! Perform at your own risk ===