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DonutJul 5, 2019

Hi!
I have just received my OnePlus 7 Pro and i am havin issues connecting to my carrier mobile data network. SMS/Voice works fine, however data seems to not be working. I have consulted the carrier just a minute ago, however i don't expect a quick answer from their side.
What also strikes me as confusing is that i seem to be unable to add custom APN settings to my phone. Every time i try it displays "Access Point Name settings are not available for this user" and when i try adding an APN entry according to the carriers specifications, it won't save it, even when clicking the save option.
Unfortunately i am at loss here and i need this working quickly.
The carrier is called "Magenta T" which is a merged carrier when T-Mobile Austria and UPC Austria merged a few months ago. It is now mainly under T-Mobile administration and T-Mobile is said to be compatible in the compatibility check.
APN settings are, according to the magenta website:Name: "T-Mobile A Internet"
APN: "gprsinternet"
Proxy: ""
Port: ""
Username: "t-mobile"
Password: "tm"
MCC: "232"
MNC: "03"
Authentification Type: "PAP"
APN-Type: "default, supl"

DonutJul 5, 2019

Okay so i have solved this issue on my own. In hindsight it was pretty simple, borderline stupid, but'll leave this up anyways so folks from austria have a place to find a solution to this, although it probably affects a pretty small minority

the issue was that i was trying to use T-Mobile APN's for a UPC sim card. The correct apn is: internet.at.upcmobile.com. After setting APN to this, it worked like a charm..
Lowkey embarrassed it took me that long to figure it out but yee