Frequently asked questions

What is a request?

Templarbit analyzes the requests coming through your website or application, looking for malicious activity. The amount of requests we see in your system depends on the amount of traffic/users your application has.

Do you offer premium support?

Yes we do offer premium support for our Enterprise customers via email, phone and video chat. Each account has a dedicated account manager.

What is the difference between monthly and annual plans?

Customers that are on a monthly plan pay via credit card each month. Customers on annual plans prepay for the entire year, tailored to their usage needs.

I have a large amount of properties I want to protect, can you help?

Yes we can help. The best way to get started is to contact us directly so we can dig into the amount of traffic you are looking to secure.