As an alternative for contacting us through
e-mail, you can also join our IRC channel to have a chat with us. This is especially
recommended if you are familiar with IRC and you want to get a
quick response. The channel is available for any discussion
related to BM-productions, such as support for our programs,
feature requests, general comments about this website etc.

If there's nobody in the channel to answer
your question, you can just wait until an operator comes online.
The most chance of an operator being online is in the evening
hours (Central European Time), but there can be an operator
online at any other time as well.