I'm aware of a current data transfer issue with Windows 10 PCs. The fix has been to manually setting your IP address in the network adapter IPv4 properties. For example, assuming the default gateway of your TP link router is 192.168.1.1 you could manually assign your IP to 192.168.1.20.

Then, manually assign your DNS server address to

Preferred DNS Server: 212.159.6.9Alternate DNS Server: 212.159.6.10

I hope this helps

From when I joined the Plusnet Help Team in May 2017 my main Community account is @Gandalf. If this post resolved your issue please click the 'This fixed my problem' button