I'm having a problem with RemixLive on my iPhone 6. I was using iOS 8.4.1 when I first noticed the issue.

I was trying to install some new sample packs I had bought from the app store. Initially there was a problem getting the sample packs that took a few days to resolve. I couldn't download them after I had purchased them, and they weren't reflected as purchased in the store. A day or two later I received a receipt Email reflecting my purchases.

I then went into the Remixlive in app store, saw my purchases were ready for download, and install and that's what I did. Remixlive briefly showed the clock indicating it was installing then the entire screen went black and then kicked me out back to my home screen.

At first I thought it was my outdated iOS 8.4.1. So I updated to the new iOS 10.3.1 and have the same problem: begins to load, sceens to black, kicks me out to the desktop. if you can please help.

I noticed my iPhone 6 iOS 10.3.1 was low on space (93mb) so I backed it up and freed up some space (173mb). Downloaded Remixlive from the app store, installed, same problem as before: running, black screen, kicked back to dektop. Only difference was an error message the first time I tried to open the app: "There's no information available in the in-app store. Please try again later."

I'll try restoring the Remixlive app from my icloud and computer backup and let you know what happened.

Since dealing with Apple could be inconvenient, I can ask the rest of the team if we can look up orders for iOS, and if we can I assume it wouldn't be a big problem to send you some promo codes for your purchases.

Best regards,Adam @Mixvibes

Commercial related requests: please reach out to support@mixvibes.com[center]Post directly your support requests on the forum.Thank You! Team@MixVibes gives no support by PM[/b]