Archive for the 'Usability Toolbox' topic

You’re going to want your entire team to see our next UIE Virtual Seminar on Thursday, July 21, UX Design when Time, Money, and Support is Limited with Cennydd Bowles. In this 90-minute online seminar, Cennydd will show you: Ways to tailor your UX design process to the culture of your organization How to conduct […]

30 years ago, I conducted my first usability study. The lab we had— the first ever built for this purpose— was the size of a janitor’s closet (because it was a converted janitor’s closet) and was packed with more than $20,000 of video equipment (because that’s what a simple camera and editing system cost then). […]

We tell our clients this constantly: the organizations who are most successful are the ones who are on intimate terms with how and why their customers use their product. But how? To answer that question, we invited our friend Steve Portigal to host a UIE Virtual Seminar recently on the topic of interviewing. In this podcast we revisit the topic and answer several remaining questions from his seminar.

The topic of our next UIE Virtual Seminar is so important, and no one talks about it. On Thursday, January 28, Steve Portigal will deliver his talk: Deep Dive Interviewing Secrets: Making Sure You Don’t Leave Key Information Behind. (Oh, and by the way, our last event sold out, so you’ll want to Register your […]

In our next UIE Virtual Seminar, Recruiting for Usability Testing on Wednesday, September 30, usability testing expert Dana Chisnell shows you how to maximize your time and money on the right participants to get the right results. User experience research lives or dies by the appropriateness of the participants in the study. UX researchers just […]

Have you looked at your site with Javascript disabled? Robert Nyman does just that with the Nokia and SonyEricsson UK sites and finds some surprising results. It’s quite a good write up. Very much worth a read followed by the obvious next step: checking your own site out the same way. [Hat tip to NortyPig]

UIE Virtual Seminar – The Quick, the Cheap, and the Insightful: Conducting Usability Tests in the Wild With Dana Chisnell of Usabilityworks Date: Wednesday, October 22, 2008 Time: 1pm ET It’s not clear when “quick and dirty” became a dirty phrase in the usability world. There are those that believe that testing must be scientific, […]

On one of the member-only lists I hang out on, there’s been a discussion about asking participants in studies to role play in a usability test’s scenario. Instead of saying, “Find information about the costs for summer camps in Vermont” the list member asked if there was a problem with using a scenario like this […]