Our client Deloitte, the global consultancy and advisory organisation and the world's largest professional services network (known as one of the 'Big 4'), is looking for people to join their team on a financial review project.

Working onsite for Deloitte, you will be responsible after training for managing assigned cases, supporting the resolution of complex regulatory risks and issues in line with FCA objectives. This is a highly visible role on a major project where your contribution will not go unnoticed.

Tell Me More

Location: London

Rate: £190 per day

Start date: 25th June

Shift: Monday - Friday; Standard Business hours

Duration: Until at least the end of December 2018

The Benefits For You

The Case handler role is a fantastic opportunity to gain experience with a 'Big 4' firm in a supportive and fast paced environment. It offers a chance to learn and develop your existing skills and the opportunity to progress further within Deloitte.

What Knowledge, Skills & Experience We Need

Minimum 12 months PPI case handling experience

Proven experience in Financial Services or Banking

Knowledge of complaint handling processes and procedures, and confident in making appropriate judgement decisions

Ability to work in a challenging environment whilst keeping the customer at the forefront of all activities

Highly developed and proven customer service skills with an empathetic telephone manner

Ability to clearly and accurately communicate with internal and external customers both verbally and in writing

Work as part of a team in a collaborative style and develop relationships with stakeholders

Momenta are a market leading financial services resourcing business. Momenta have excellent opportunities to develop and enhance your experience within the financial services industry. If you have the skills and experience for this exciting role then apply today and don't miss out on this exceptional opportunity to join the company that provides quality resource, consulting expertise and people development for financial services companies in the UK.