Car Care Tips

Genuine Parts

Engine Oil

Parts Replacement Interval

Handy Tips

Overview

It’s only at Cycle & Carriage that your Mitsubishi enjoys the kind of quality service and care that no one else can match. To protect your vehicle’s warranty and for added peace of mind and assurance, please ensure your Mitsubishi is maintained and serviced by authorised Cycle & Carriage service centres according to the recommended service schedule.

We use state-of-the-art technology and diagnostic tools endorsed by Mitsubishi Motors Corporation (the manufacturer), and world class quality control systems to ensure your vehicle gives you many years of motoring pleasure. In addition, our training programmes ensure that every one of our Mitsubishi specialist technicians has the skills required to correctly service, maintain and repair our entire range of vehicles.

At Cycle & Carriage authorised serviced centres, only genuine Mitsubishi parts that have been fully tested to meet Mitsubishi’s stringent quality control are fitted onto your vehicle during servicing. All Mitsubishi genuine parts come with a 6-month or 10,000 km (whichever comes first) warranty . Genuine parts keep your vehicle running efficiently and optimise its life. In the long run, this means you protect your investment for higher resale potential.

At Cycle & Carriage, we keep proper track of all your service records, thus ensuring our Service Advisors are in the best position to advise you on the type of servicing your vehicle requires.

Comprehensive Services

From the exterior to the interior, your vehicle will be well taken care of.

Our comprehensive list of services includes:

Service and maintenance

Replacement of battery, tyres, rims and other minor components

Repairs and replacement of suspension, brakes and steering

Air con, electrical and audio system repairs

Accident repairs/motor vehicles insurance claims

Full and partial re-spray, grooming and polishing

Restoration/renewal of trims and upholstery

Overhaul of engine, transmission and axles

Express Services (Passenger Car only)

Express service is now available at all Mitsubishi Service Centres with guaranteed turnaround time, or receive 30% off your final bill*!

Car wash is NOT included within the Mitsubishi Express Service 60-minute or 90-minute turnaround. Customers, however, can request for the complimentary car wash service at the point of reception. Our reception staff will advise the estimated additional time required for this complimentary service.

Drive-in Tyre Shop

Cycle & Carriage offers a 5-year tyre warranty* from date of purchase of tyres. Service is hassle-free as no appointment is needed. Enjoy free nitrogen gas conversion, lifetime nitrogen refill and tyre patching with purchase of 4 tyres, as well as a wide range of tyres to suit any kind of budget and needs.

*Terms and conditions apply. Click here to view the terms and conditions.

Dedicated Service & Specialist Care

Professionally-trained TechniciansCycle & Carriage ensures that our technicians have proper and continuous training, combined with certifications following our principal guidelines. Our technicians recommend only the best solutions for your vehicle.

Proprietary Diagnostic ToolsMitsubishi MUT III Diagnostic System performs a full-service comprehensive check according to the manufacturer’s recommendations. Proper documentation and software updates are also provided for each vehicle. At Cycle & Carriage, we offer the most up-to-date diagnostic tools or systems for your peace of mind.

Fast Lane Services

‘Fast-lane’ is a drive-through check-in service that allows you to check in without having to get out of your vehicle. In fact, this concept is the first to be launched in Singapore. Please click here to make your appointment now.

Night Drop-off Service

Our night drop-off service allows you to send your vehicles in for servicing and maintenance after normal service hours, even at midnight! All you have to do is to drive to the Service Centre, fill up a simple form and hand it to the security post with the car key. No hassle at all.

Complimentary Shuttle Service

We provide shuttle services on weekdays to the nearest MRT station at all three Service Centres during the morning peak hours when you leave your vehicle with us for servicing.

Shuttle Service Schedule*: 8:30am 9:00am 9:30am10:00am 10:30am

Alternatively, we can help you book a taxi upon request.

*Exact timings may differ slightly from centre to centre, please check directly with the service centre reception.

Complimentary Services

We provide complimentary car wash and vacuuming for servicing and repairs done. We also provide free carrier bags for your personal belongings.

Customer Assistance

As your trusted partner, your well-being as well as your vehicle's are important to us. If you have any enquiries or need any assistance, please contact our Customer Assistance Centre at CustomerAssistanceCentre@cyclecarriage.com.sg or 6471 9111.

24-hour On-the-Road Assistance

To ensure your needs are addressed immediately, each Service Centre has a 24-hour emergency hotline and an Accident Reporting Centre with dedicated professionals who are always ready to assist you. Simply call 6475 9500.

Other Amenities

Our Service Centres are designed to provide you with a cosy and relaxing experience. We have complimentary snacks & refreshments, TV, magazines & newspapers, and an air conditioned lounge that you can enjoy while you wait.

Sale of Pre-owned Cars

Republic Auto’s Promise of Excellence

Singapore’s Largest One-Stop Pre-Owned Car ShowroomMore than 200 cars on display and ready for sale.

“Under-One-Roof” ServiceSeamless and hassle-free transactions for all customers.

Cycle & Carriage Body & Paint Centre

The Cycle & Carriage Body & Paint Centre is a full-fledged workshop that specialises in body and paintwork repairs. It is the appointed authorised workshop for many of our top motor insurers.

Our friendly and professional staff will ensure that your repairs are hassle-free, from collision to completion. Our skilled technicians use a precise combination of their extensive training and experience with the latest technology to repair and restore your vehicle to its immaculate pre-accident condition. They are also trained to ensure that the works are carried out in accordance to the stringent quality standards set by the manufacturers.

Mitsubishi Service Menu

To ensure your vehicle is always running in its peak condition, send in your vehicle at regular intervals according to our manufacturer’s guidelines for servicing. You’ll enjoy the best driving experience possible and absolute peace of mind.

Diamond Care Service Plan

Designed to offer you peace of mind with savings in tow, the 2-year Diamond Care Service Plan provides 4 comprehensive scheduled servicing for your car. You can be assured that professional quality maintenance (using proper diagnostic tools, genuine Mitsubishi parts and technical experts) is provided for your car, thus ensuring optimal driving performance and comfort.

Diamond Care Service Plan makes it more cost effective for you to maintain your car in the long run and helps fetch a better vehicle resale value as well.

Sign up today and enjoy the following exclusive benefits and privileges:

Diamond Air Con Chemical Cleaning & Refresh

Servicing your air conditioner on a regular basis ensures the air circulated inside the car cabin is cool, clean and fresh. Diamond Air Con Chemical Cleaning & Refresh uses Mitsubishi genuine parts like air con filter, which prolong the life span of your cooling system.

Total Paint & Wheel Protection

Even the shiniest and best-kept cars are susceptible to harsh environmental conditions. Over time, the glossy coat of your vehicle will lose its lustre and have its wheels stained with brake dust. Total Paint & Wheel Protection is a service that provides a lasting hydrophobic coating for your vehicle’s paint, plastic trims and headlamps – all to keep your vehicle in pristine condition.

Pick-up & Delivery Service

Introduced for car owners with little time on their hands, the Cycle & Carriage Pick-up & Delivery Service (PKD) collects, services and returns your vehicle to where you are for a hassle-free experience.

Genuine Parts

Non-genuine parts may seem more affordable at first glance, but can incur higher costs in the long run. Here are a few factors that go into consideration when choosing between genuine and non-genuine parts.

Quality
When using genuine parts, you can be assured that they are of higher quality than others in the market as they have passed rigorous quality standard tests, including testing the parts on the actual vehicle itself. Many non-genuine parts will often be of lower quality due to the inferior materials used.

Easier to fit
Genuine parts will fit your vehicle as they are engineered to exacting standards – using the same blueprints, dies, tools and moulds used in the vehicle’s manufacturing process. Non-genuine parts may not fit properly as they serve a range of car models. Even if your vehicle appears to be driving fine, you may encounter problems later on. At Cycle & Carriage, we use only genuine parts from our Principal Marqués for your vehicles.

Reliability and durability
Be absolutely assured of the reliability and durability of Mitsubishi’s genuine parts. This is because genuine parts have been tested to ensure durability and performance, even under the most demanding conditions. Non-genuine parts require frequent servicing, repairs and even major engine overhauls. All these will only mean higher costs to you in the long run.

One part affects another
In many cases, every single individual part has been designed to work with another to produce a single output. If you replace a genuine part with one of lesser quality, it could affect the performance of the vehicle considerably and jeopardise your safety on the road.

Engine Oil

Using the correct oil keeps your engine running smoothly. Primarily, oil stops the metal surfaces in your engine from grinding together and wearing, by creating a separating oil film between them. The oil also disperses heat and reduces wear, protecting the engine.

On top of this, good oil prevents dirt build-up and deposits by keeping them in suspension. Motor oil even protects against sludge and fights oxidation, keeping the oil fresh and minimising acids which can cause corrosion.

The unique combination of Shell PurePlus Technology with Active Cleansing Technology enables Shell Helix Ultra to deliver even higher levels of cleansing and protection, making it the most advanced motor oil ever.

Special Features

Customer Benefits

Enhanced Viscosity

Faster oil flow for quicker engine warm-up

Easier starting in cold weather

Maintain oil’s performance in extreme temperatures

Fuel economy up to 3%**

Improved piston cleanliness*

Reduced Oil Consumption

Reduced oil consumption compared to conventional group II and III base oils, due to low-volatility oils

*Compared to conventional Group II and Group III base oils in sequence IIIG oxidation and piston deposit test

** Based on the M111 FE test compared with the industry reference oil. Fuel economy varies from 1.7% to 3% depending on the different vehicle types and the applied engine oil (e.g. up to 3% fuel economy with Shell Helix Ultra Professional AF 5W-30).

Parts Replacement Intervall

For optimal performance of your vehicle, parts replacement is recommended as an important aspect in proper car maintenance.

Parts

Purpose and Frequency for change

Air Con Filter

To filter out dust, pollutants, bacteria and other harmful elements contained in external air supplied to the interior of vehicles, and clean the air inside vehicles through circulation. It ensures cleaner, fresher and healthier air in the car by reducing odour, carbon monoxide and nitrogen oxide

Clogged air filters are bad for you and your passenger’s health and comfort

Replace every 10,000 km or once a year to prolong the lifespan of the cooling coil

Oil Filter

To maintain the correct oil pressure, flow volume, pressure relive valve opening and, of course, to filter out and trap foreign particles and debris introduced into the oil by normal riding

Blocked filter may lead to oil starvation, and ultimately, engine failure

Replace with every oil change

Air Filter

An engine needs an exact mixture of air and fuel in order to run, and all of the air enters the system first through the air filter. This catches the dirt and other foreign particles in the air, preventing them from entering the system and possibly damaging the engine

Replace upon recommendation

Spark Plug

A device used in an internal combustion engine to ignite the air-fuel mixture through an electric spark

Replace every 40,000 km and for platinum plug, every 80,000 km to 100,000 km or reliable starting, low emissions, good fuel economy and performance

Fuel Filter

Traps and prevent large particles in the fuel from getting into the engine and cause serious engine damage

Replace where applicable to prevent choked filter which can lead to engine stalling

Battery

A physical reserve of energy used to power the vehicle during ignition and provide energy or the on-board systems

Check every servicing schedule

Most Important: Battery has to comply with manufacturer’s specs

Brake Pads and Discs

2 brake pads squeezed together into the spinning brake disc to slow/stop the vehicle when hydraulic brakes are applied

Visual check is usually sufficient or both brake pads and brake discs. To check on the rear drum brakes, removal of wheels is essential

Transmission Filter

Transmission will wear and create metal particles and band material. The filter holds these and prevents them from being recirculated throughout the transmission

Replace where applicable

V-Belt/Serpentine Belt

To drive the water pump, power steering pump, air conditioning compressor, and alternator

Recommended to change when:

There are more than four cracks in the belt per inch

Any single crack is more than half the depth of the belt

It has been between 40,000 km – 60,000 km or more since it was last replaced

Timing Belt

Timing belt is the most important element in the engine as it is used to drive the internal engine and crankshaft and camshafts so that the intake and exhaust valves and pistons can move in proper firing order. A worn out timing belt may affect the ignition timing of the engine and in the worst case scenario may cause the engine to seize

Recommended to replace between 80,000 km to 100,000 km

Handy Tips

Take care of your investment by understanding it from the inside out. We have put together a list of tips to ensure top-in-class performance from your Mitsubishi that includes: