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Up On The Hill, Mountain View, Hiking Trails, Free Summer Concerts,

Up On The Hill, Mountain View, Hiking Trails, Free Summer Concerts,

An executive home, newly remodeled and several new amenities and furniture. Your stay will be as comfortable as your own home .
Walk the Scebarum Regional Park with miles of hiking trails, wild life. Horse back riding, tennis, yoga and tai chi exercises in the mornings. Summer free concerts, walk to puente Hill Mall shop, restaurants, and theaters.
Fully equipped just bring your personal belongings.
Oriental / Chinese restaurant, markets, and cultural community attractions. Have lunch or participate in a Yoga / Taichi class in one of the biggest Budist Temple in the area.

Regret to leave. Wounderful stay

My only regret was that we couldn't spend more time in the actual house or hiking in the gorgeous park right there in the neighborhood. Our main focus of the trip was to visit family in a nearby area, and so most of our time was spent there, but it was always an absolute pleasure to return to this stunning house, its beautiful views, its comfort and space even with such occupation (six adults and one toddler, more than enough room for everyone). The hosts were responsive and welcoming, even a welcome basket awaited us after our long journey. I feel lucky to have found such a place at such a price during a high season. Very much recommend! ”

Nice area and fairly close to everything

We had a great time staying at this property. My computer worked fine and there was no problem with using my phone. Mall was close by and places to eat were there. Park and hiking trails were walking distance from the house. I would rate this 5star.

Review Submitted: Dec 8, 2016

Date of Stay: Nov 2016

Source: VRBO, from HomeAway

Owner's Response: It was nice having you and your lovely family. I am glad you had a good time and everyhting was the way you expected. Thank you for the review.

WARNING: Worst Stay Ever

First off, we've been using VBBO houses for the past 6 years and I've never left a negative review or had as serious an issue as with this house. As a lawyer, I state the following is true under penalty of perjury. I'll start with the Cons first:

CONS:

1) NO CELL PHONE RECEPTION. Period. My wife and I use T-Mobile and had no cell phone reception. I went to every corner of the house and all of my calls dropped. This is critical for my business. I emailed the owner Dee this and she emailed flippantly she knew about the issue, but she said Verizon works. She never posted this fact in her description which is a glaring omission. It's possible the other reviewers had Verizon, but this still should be noted. I had to buy a Verizon phone. I'm well-off so this didn't matter, but it was Dee's attitude. She's a nice person until you start questioning something.

2) INTERNET Did Not Work. I had to reboot the modem every hour - it was unbelievable. When I texted Dee, again she took 3 days to get back to me. And then gave me an 800 number to call. I shook my head knowing the outcome. Why doesn't she do this? I called Time Warner and they said they needed a password, so again Dee wasted my time calling them. When the issue was not resolved, I demanded she tell the Time Warner guy to come out or issue us a refund. She finally moved. The Time Warner guy came out and inspected the situation. He then said the reception was a -10 and could only be rectified by increasing the speed. Dee's husband was there and heard the entire thing. When the situation was still bad, Dee had the audacity to demand she come over and inspect the internet. Like why? Her own husband was there. What could she do that the Time Warner guy could not do?

3) NOISE: This was not Dee's fault. The neighbor rented the house to these three fraternity guys who threw a loud party across the street until 3 am. I called 911 several times but they didn't do anything. Finally on the 3rd week, I called the Sheriff and they finally came out and quieted the party. I'm suing these guys and the homeowner next month for violation of my quiet enjoyment of a house.

4) LOCATION: Hacienda Heights is a far distance from downtown Los Angeles to the east. If you don't mind driving, then it's fine.

5) DEE'S DEFENSIVE ATTITUDE: I don't think even to this day, the owner Dee understands the problem of what happened. She started out very nice, but became very defensive in the end.

Review Submitted: Oct 29, 2016

Date of Stay: Sep 2016

Source: VRBO, from HomeAway

Owner's Response: We lived in this home before and had being renting it out for the past 2 years. We never encountered any problems with the internet or phone ourselves or with any previous guests. From the beginning of this reservation this guest has been trying to pay as little as possible or nothing for his stay. He requested a discount and I was able to give him a great one, minus $1,016 which I rarely do. He said he was a famous Christian movie producer, and this was an honor for us to have him as a guest. But he started to complain about the internet being too slow and that comes and go. He also started to say that he was a lawyer and had it in every email he sent me.. I made several calls to Time Warner, the internet provider. They keep saying everything was fine on their end, modem WIFI was tested and reset several times and they assured me everything is working fine. He continue to complain about the same problem. He said he did not mind calling Time Warner, so I provided him with the phone number; the modem is at the home so it was easier for him to explain the problem. A technician visit was made and added an extender only because the guest keep insisting it was a problem. Later he said the internet was worse.. and that his cell phone was not working. (We have a working phone in the home that he could use) I again called TWC and they said it was no problem with the modem when tested all this is documented. I increase the internet speed just to see if it helps. No matter what was done he was never happy. He started to demand full refund , then ten days refund, started to give me dead lines or else law suit or bad reviews. You can figure out the motivation. I feel in my conscious I tried everything in my part to help this guest as we always do. I wish him the best whenever he goes.