Why Can Users See Private CRM Alerts That Do Not Belong to Them?
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Updated October 27, 2017 11:25

Question:

Why are private alerts visible to users who are not assigned to Online?

Answer:

Out-of-the-box Org Wide Default Sharing Settings for Alerts is set to Public Read/Write. Setting this to Private does not work Online. For Offline devices, the WHERE clause on the Alert VMobile Object Configuration record needs to be modified.

Related Documentation:

CRM Help Documentation: N/A

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