Full Details: Free surprise extra Birchbox available with purchase of a Birchbox rebillable subscription. To redeem, enter code EXTRABOX in Promo Code field at checkout. Your free extra Birchbox will ship with your first Birchbox. Valid for first-time subscribers only; offer cannot be combined with other promo codes. Offer valid while supplies last.

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3 Comments

RaquelJuly 10, 2017 at 11:59 am

Liz !!!
Help me out here,
What do you suggest me to do?
I got the deal from Gilt City ,with. Glossybox and got 2 boxes,today it was delivered and I got one that had the seal broken and the other was not delivered.
But the tracking number shows that both were delivered,so I got one stolen and the other opened.
I emailed them and took pictures.
But I had sent an email to Glossybox 4 weeks ago for an different matter and I still didn’t get a reply for it!So that doesn’t scream great costumer service to me…
I’m very disappointed because I wanted to give as an anniversary gift now I have nothing to give…
I always buy deals when my subscription addiction shows and that scares me if in a huge deal they are not prepared to deal with the amount of emails
Or request from people, obviously wasn’t their fault I think was mail people.
Who should I call first?
Thank you.

I had a problem with an item in my GB and got no reply for a few weeks through email. So, I messaged them through facebook and got a reply back within a day. Try that.. it should work.. or you can chat with them on their site, that works too.

Every time I need to talk to them I call them their number is on the website. They actually answer and help. Have emailed before with a eventual response after 2 emails. I’d definitely suggest calling they might tell u to email the pics or what not be actually they’ve never had me do that they just automatically sent a replacement etc.