SURGE

The Workshop

This unique results-oriented 2-day workshop includes an online staff perception survey and an onsite environment of care audit examining current perceptions, practices, and documentation requirements related to trauma-informed neuroprotective care.

Two 4-hour interactive learning sessions present the latest research on early life adversity, neurodevelopment, medical trauma, and trauma-informed, age-appropriate care. These sessions are scheduled for the afternoon of Day 1 and the morning of Day 2 to maximize staff participation, engagement and empowerment.

Day 2 concludes with a strategy session with key stakeholders to review survey and audit data. This review informs and guides quality and practice improvement priorities.

With the SURGE consultant, the team develops an evidence-based action plan to adopt and integrate best practices in trauma-informed neuroprotective care

Mary is a dynamic, engaging speaker who has the ability to reach every person in the audience. She succeeded in getting ALL participants excited about practice changes that will positively impact outcomes for our NICU babies and families. Everyone left the workshop feeling empowered and motivated to challenge the status quo. This workshop far exceeded all of our expectations. Thank you, Mary.

How to use improvement methodology, specifically PDSA, and learn by doing and testing change

How to lead from wherever you stand in your organization as an individual and as a team

How to create transformation that touches lives and impacts lifetimes for patients, families and your entire team

Mary Coughlin is one of the most inspirational leaders and change-makers I have ever encountered. She listens to your dreams, quickly points out the key factors that you should work on to make them happen and then starts providing you with tools so you can make the changes happen, keeping you in check with the goals you established but setting you free once you are stronger, so the merit of what you accomplish will be yours.

This workshop is for you if ...

You and your team struggle with inconsistency with developmentally supportive care practices

You are committed to quality and patient safety

You know your team's mission here on earth is to positively impact the babies and families you serve at a whole new level

You want to be recognized as a center of excellence in neonatal care

You're ready to do the work and bring your team to its true potential

Mary understands how difficult it is to make behavioral changes in units that struggle with the fragility of life. The technical environment and protocols for safety are certainly needed, but still, she shows how behavior and consistency are fundamental for the baby needs.