We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Great position, and lovely pools and gardens.

The hotel is in a good location just a short ride from the airport and at one end of Pantai Cenang with all its bars and restaurants within easy walking distance along the beach. The grounds are well-maintained and the two pools with small slides are great. Plenty of sun loungers and umbrellas.

We had two interconnecting Lakeside rooms for our family. Our friends had a Garden view room. We'd booked Garden rooms too but were upgraded because the hotel had mistakenly processed our two-room reservation as only one room. All three rooms were similar; just different outlooks. The beds are huge and very comfortable. The bathrooms are small and dated, with inadequate showers. No free wifi in the rooms though there was free wifi in the lobby and poolside area. Big old TV with limited choice of channels. We had a couple of cockroaches in our room, and friends did too. Hmmm.

Breakfast was good, buffet style with heaps of choice to suit all nationalities. Poolside bar and restaurants were pricey, and nothing special. Better to go along the beach and try some other places.

I'd go back again, despite the showers and cockroaches! Lovely ambience. Great position. My teenagers loved it. (Look out for a good deal though. We booked through lastminute.com - £75 room & breakfast (c.400RM) and felt it was fine at that price).More

Thank you very much for giving us your constructive feedback, which will be reviewed for improvement, to consistently meet the expectations of our valued guests. We most certainly look forward to welcome you and your family back again in the near future.

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

From arrival we were greeted like royalty! What a hotel, staff excellent, every one speaks and smiles at you all the time. Our room overlooked the lake and we spotted the resident otters and very large lizard. We mentioned it was our wedding anniversary and within a couple of hours a cake was delivered to our room fully iced with happy anniversary. What a lovely gesture. The breakfast was 1st class, everything cooked to order on the grill outside. The evening meals also excellent, one price for the BBQ - eat as much as you want. The grounds, pools and rooms kept in top condition. Only one slight moan but actually feel silly stating it - only two teabags in room every day and for a big tea drinker I needed many more !! Do not even hesitate booking this hotel, resort lovely, staff fantasic and beach just great. As a late booking we managed to get the price for £100 per night with breakfast - well worth it. Only wish they could give free internet access - cost a fortune from hotel, go into the small town to use the local internet - much cheaper !

Stayed: September 2011, travelled as a couple

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Ask juliebabbs2016 about Meritus Pelangi Beach Resort & Spa, Langkawi

1 Thank juliebabbs2016

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Many sincere thanks for your appreciative notes which make us indeed extremely happy and, needless to say, most proud. Whilst it has always been our aim to provide exceptional service to our guests, it is very encouraging to see the efforts are being recognized. We certainly look forward to welcome you back again in the near future.

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

We have only recently came back from our annual holiday and we have enjoyed very much.

when we arrived at the resort we where made so welcome that at the first impression was what i was looking for,we have had our fare share of disappointment, in past by going to different destinations, but not this one.We stayed ten days all inclusive and i can honestly say money well spent, our room was located on beech front( and let me tell you the view was breathtaking) the room was spacious and the bed very comfortable and big.The entire staff very attentive and helpful.Food very good and i don't understand why some of the past guests claimed that they had such a bad experience, it goes beyond mi imagination.I've read some of those reviews before we booked our holiday and i say to future travellersdon't let those negative reviews put you off (some people forgot that they are on an island)To cut a long story short the Meritus Pelangi is the perfect resort.

Room Tip: Rooms on beech front are a dream.

Stayed: October 2011, travelled as a couple

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Ask ciro48 about Meritus Pelangi Beach Resort & Spa, Langkawi

4 Thank ciro48

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

We have now stayed at the Pelangi 4 times and each experience has been wonderful. I also don't understand the negative reviews, but perhaps the hotel has not been what they are looking for. We have two boys, now aged 12 and 10 and have been visiting the resort since they were about 3 and 5. They absolutely love it and insist we come back every other year.

Our last visit was December 2010 and it was wonderful.... we booked Meritus rooms and the added bonus of visiting the clubhouse for evening cocktails and the incredible service there was what totally made our holiday! I hope that whatever improvements they make to the hotel, they don't remove this option, as this is what will keep us returning again and again.

I'm pleased to hear an upgrade is in progress as its true some of the rooms and facilities could benefit from refurbishment, but this has never detracted from our stay and the wonderful friendly hospitality we have always received there.

We can't wait for December 2012 to be able to come back.

Room Tip: Choose beachfront Meritus rooms:)

Stayed: December 2010, travelled with family

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Ask LeanneinGeneva about Meritus Pelangi Beach Resort & Spa, Langkawi

2 Thank LeanneinGeneva

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Just came back from an 8 day stay at Meritus Pelangi Resort. We had a wonderful time. The rooms are big and spacious. The beds are fantastic. The staff could not be more helpfull. There is better food to be found on the Island (for example, padi cuisine accross the street from the resort and the bon-ton restaurant and if you want a very cheap and good meal, there is a thursday night market withing walking distance).

Stayed: October 2011, travelled as a couple

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Ask boris w about Meritus Pelangi Beach Resort & Spa, Langkawi

1 Thank boris w

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Many sincere thanks for your appreciative notes and we are all very gratified to learn that you have had a most enjoyable stay with us. We certainly look forward to the pleasure of welcoming you back again in the not too distant future.

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

We paid for a 5-star hotel and got a 3-star. This hotel is tired and in need of an update. My husband slept in the bed under the air conditioning unit and it leaked.

We paid the rate of a 4 star apartment in Australia and found it was a construction site and we were not notified this was going on or compensated in any way. So even though the beach and the pool were great, it was NOT PEACEFUL as you could easily hear the construction work from the pool and the beach. From the words of my 16 year old son, we will never go back to this resort again.

Room Tip: Not near the construction site and check the air-conditioning!

Stayed: October 2011, travelled with family

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Ask MariaS26 about Meritus Pelangi Beach Resort & Spa, Langkawi

1 Thank MariaS26

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

We were very concerned to learn that you left the hotel disappointed and would like to express our most sincere apologies for any inconvenience caused during your stay with us. We appreciate very much your feedback on the air-conditioner and also on the construction noise, which will help us take direct steps for improvement. We sincerely hope you will afford us another opportunity to meet your expectations in the near future.

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC