As the name implies, about half of the rooms offer fantastic river views and many include a comfortable balcony. Some suites feature the added bonus of a fireplace. Those looking to pamper themselves will love the health club with full workout and spa facilities. Just looking for a little exercise, then step out and enjoy a stroll on the riverside path.
Smoke free premises. 100 units. 7 stories, interior corridors. Accessibility (Call).

Guest Ratings

Pros: I liked that it was on the river, that our room had a balcony, that the pack and play was in our room when we arrived, I liked to citrus water at the desk, the friendly staff.

Cons: Thought the room could have used a better vacuuming especially knowing an infant was in the room. But other than that room was clean and hotel well maintained.

8.0

Anonymous

Very Good

08-11-2017

Pros: The spa was nice. Free coffee, and free bikes to ride was fun.

Cons: Room was average, not like other 4 stars. $25 overnight parking fee was unexpected, and a rip off! We expected more of a "downtown" feel. This is definitely not a downtown feeling hotel.

6.0

Anonymous

Pleasant

08-11-2017

Pros: Location and service.

Cons: Interior and furnishings worn and not clean.

2.0

Anonymous

Poor

08-11-2017

Pros: The room that's it!

Cons: Staff was terrible

5.0

Anonymous

Fair

08-11-2017

Pros: Nothing stood out.

Cons: They gave a control in the bathroom for TV volume do u can listen to the tv while getting ready in the bathroom. This did not work. I told staff and they didn't seem to care.

7.0

Anonymous

Good

08-11-2017

Pros:

Cons: The location is a problem. It is not downtown. Most downtown hotels are walking distance to stores, restaurants and all other activities that I am interested in. You need a car to stay at this hotel. Also, the bedding was not sufficient.

1.0

Anonymous

Very Poor

08-11-2017

Pros: The hotel was nice and clean.

Cons: This is NOT downtown Portland, its a 5-10 minute drive. Also the front desk people did not check ID upon check in or when we locked our room keys in the room and needed new ones made.

6.0

Anonymous

Pleasant

08-11-2017

Pros: Clean, safe, quiet.

Cons: Mandatory vallet parking on top of a $25/night parking fee.

5.0

Anonymous

Fair

08-11-2017

Pros: Staff was eager to please.

Cons: Thin walls. Noise. Excessive wait for hot water.

8.0

Anonymous

Very Good

08-11-2017

Pros: Near the nature and trail

Cons: I asked for a quiet room and the window was in front of a enterprise with a air condition the whole night and the air condition from the SPA also,

10.0

Anonymous

Exceptional

08-11-2017

Pros: The staff were amazing, helpful and very friendly.

Cons: THe location is a bit secluded but it is beautiful being on the river.

8.0

Anonymous

Very Good

08-11-2017

Pros: The Lincoln Navigator, when available, is a very comfortable ride. The river sidewalks and surrounding area are nice to walk around.

Cons: The hot tub closes at 9. If you want to have a soak, you have to do it early!

9.0

Anonymous

Wonderful

08-11-2017

Pros: Decor of the room and comfy bed.

Cons: I would have liked them to go over the use of the spa.

8.0

Anonymous

Very Good

08-11-2017

Pros: The hotel is in a beautiful setting overlooking the river. The rooms are large and beautifully decorated. Great for those who have time to use the spa. Because of easy access to freeways, the hotel is surprisingly close to the airport, maybe 20 minutes.

Cons: As a person on "east coast time", my usual breakfast time is 8 am EST, 5 am PST. At this hotel or nearby, no coffee or food is available. No coffee makers in the rooms. $25 for parking.

3.0

Anonymous

Poor

08-11-2017

Pros: There was nothing to like. The location is terrible in the middle of an office park. The building is ugly with a weird entrance and the area along the river that it sits on isn't even nice. The bed sucked and the tap water was cloudy.

Cons: The bed was extremely soft in a bad way and the tap water was cloudy. I have stayed in almost every 4 star hotel in Portland and the beds have always been really comfortable. Not this time! There is nothing 4-star about this hotel. Very disappointed.

5.0

Anonymous

Fair

08-11-2017

Pros: It was clean

Cons: It was not in the location that I specified prior to booking. I was looking for a Hotel downtown Portland. You had to take a freeway to get to downtown from the hotel. The only reason it is a 4 star hotel is because it has a spa.

9.0

Anonymous

Wonderful

08-11-2017

Pros: It was close to transit and had a nice view out of the river side.

Cons: Required valet parking, while quick and courteous, was a drawback.

9.0

Anonymous

Wonderful

08-11-2017

Pros: Good price, including the parking. Nicely furnished

Cons: Only soap was squirt jug in shower. None at the sink. I prefer bar soap. Distance to downtown too great.

10.0

Anonymous

Exceptional

08-11-2017

Pros: The staff was exceptional. The courtesy vehicle helped with overall cost by taking us to the area restaurants. They gave some great recommendations on where to go for sight seeing and restaurants to visit.

Cons: The hotel was further off the beaten path than I expected. You had to walk a few blocks before you could access the public transportation.

9.0

Anonymous

Wonderful

08-11-2017

Pros: view of the water

Cons: nope

8.0

Anonymous

Very Good

08-11-2017

Pros: Use of spa. Great room. Big tv.

Cons: Parking situation is awful!! Probably won't use this hotel again because of the parking situation.

6.0

Anonymous

Pleasant

08-11-2017

Pros: It was quiet and the staff was helpful by bringing me a dental and shaving kit.

Cons: They made me pay a $50 deposit at check-in. I've never had this done before and found it insulting for a supposed 4-star hotel. The location of the hotel is very undesirable for downtown business as it is south of OHSU and difficult to find from downtown.

10.0

Anonymous

Exceptional

08-11-2017

Pros: It is right by the water. The gym and spa were amazing

Cons: The room was pretty small.

10.0

Anonymous

Exceptional

08-11-2017

Pros: love this place hopefully I can get to stay there at the rate I got it was super nice

Cons:

3.0

Anonymous

Poor

08-11-2017

Pros: The staff was nice.

Cons: Very disappointed to find out that they only use Valet service....to the tune of $25 per night. This eliminated the express booking discount that we received. Had the extra $ been disclosed prior to booking, we would not have chosen this booking option.

8.0

Anonymous

Very Good

08-11-2017

Pros: The staff was very helpful and friendly.

Cons: It's a little tired for a four star hotel. Stains on carpet and curtains. There needs to be some updating for it to continue claiming four stars.

6.0

Anonymous

Pleasant

08-11-2017

Pros: Location is great. Rooms, amenities, dining and spa options were very nice.

Cons: Absolutely terrible service.

7.0

Anonymous

Good

08-11-2017

Pros: The staff was outstanding. The location was nice on the river.

Cons: The hotel smelled of cigars and was very old carpeting. The hotel cleaning staff never cleaned our room or changed out linens. We were gone the entire day and no one came to clean.

8.0

Anonymous

Very Good

08-11-2017

Pros: Fitness center, staff, view, room.

Cons: Too far out of town. Long walk to public transportation

4.0

Anonymous

Disappointing

08-11-2017

Pros: close to the river

Cons: No parking. They charged $25 for parking each night. The internet was solo and i had to call done to the desk to get the code . Every time I called the front desk or the valet service they did not pick up the phone. Had to call at least twice.

10.0

Anonymous

Exceptional

08-11-2017

Pros: We had an amazing view from our bed looking out to trees and the Willamette River. This was also a great location. There is a path along the water right outside of the hotel. It is probably a 10 minute walk to the south waterfront area. Loved it!

Cons:

10.0

Anonymous

Exceptional

08-11-2017

Pros: Loved the location. Right on the river. Very safe and clean and great service.

Cons:

10.0

Anonymous

Exceptional

08-11-2017

Pros: Everything was perfect

Cons: Everything was perfect

9.0

Anonymous

Wonderful

08-11-2017

Pros: Great hotel, awesome spa.

Cons: Location is not easy to access,

10.0

Anonymous

Exceptional

08-11-2017

Pros:

Cons: No self parking option. PArking fee should be disclosed as part of price.

4.0

Anonymous

Disappointing

08-11-2017

Pros: The room was fine. The valet staff was very nice.

Cons: 1. Poor location impossible to get to without GPS 2. $25 per night fee to park car. 3. Not even a coffee pot on the room. 4. Location by river had only two benches to sit on, nothing else outside. No tables and chairs, no cafe to get a bite or a drink.

6.0

Anonymous

Pleasant

08-11-2017

Pros: The room

Cons: Housekeeping was awful...old hair from prevoius occupant all over shower when checked in. They skipped a day during my stay as well. Staff responsiveness to my concerns were average.

6.0

Anonymous

Pleasant

08-11-2017

Pros:

Cons: It's pretty far away from the city.

10.0

Anonymous

Exceptional

08-11-2017

Pros: The staff was wonderful and corrected our issue with our room quickly and made sure to compensate is for the trouble without us having to ask for anything. The location was great it was about 10 to 12 minutes drive time from everything we wanted to do.

Cons: The cleanliness of the rooms was lacking a bit.

10.0

Anonymous

Exceptional

08-11-2017

Pros: Great service, nice room and balcony

Cons: Room floors were dirty on arrival

5.0

Anonymous

Fair

08-11-2017

Pros: The location was perfect for my needs, and they were flexible in allowing me to park past my check-out time.

Cons: The room was just above the HVAC units on a lower roof, and so there was a lot of (white) noise even with the windows closed. The A/C in the room itself was also very noisy so I couldn't leave it on during the night. There was no microwave in the room!!

9.0

Anonymous

Wonderful

08-11-2017

Pros: A part of the city, but not in it. Situated on the Willamette, this hotel had fantastic views and allowed you to feel like you'd escaped, while still being 5-10 minutes from City Center.

Cons:

4.0

Anonymous

Disappointing

08-11-2017

Pros: The hotel is run down, the food is awful and itt is not a good value for the price. It is far from everything you want to do so you have to drive.

Cons: The room was run down. Our view was a dumpster. The food was awful. There were barely any services. Even my 14 year old son noticed how dirty it was.

6.0

Anonymous

Pleasant

08-11-2017

Pros: It was comfortable and had a friendly staff.

Cons: For the zone selected, this hotel was further off the beaten path. 3+ blocks to reach public transport and no good entertainment options within walking distance compared to similarly priced hotels in the area.

5.0

Anonymous

Fair

08-11-2017

Pros: It's quiet.

Cons: Some of the staff were rude. Some of the amenities were questionable.

5.0

Anonymous

Fair

08-11-2017

Pros: The free bikes.

Cons: It was not clean.

7.0

Anonymous

Good

08-11-2017

Pros: Liked having the spa in the hotel and the flavored water in the lobby. Location was ok - kind of off the beaten path for walkability to downtown. Felt safe there though.

Cons: Expected more attention to detail from this hotel: No hot water in my room. Loud banging started on my floor at 8am. Asked front desk for a toothbrush but they only gave me a shaving kit. No one asked me how my stay was when I checked out. :-(

3.0

Anonymous

Poor

08-11-2017

Pros: Not much, the oatmeal from room service was cooked well. Probably would have tasted good if it didn't arrive cold after 30 minutes of waiting for it.

Cons: Overall quality barely passed for a basic 3 star hotel. Low water pressure, bad bed, etc. They have no regular parking so a $30 valet fee is mandatory. The valet parks the cars 50ft away in a parking lot. It's also not downtown, what a ripoff.

10.0

Anonymous

Exceptional

08-11-2017

Pros: River walkway

Cons: No

3.0

Anonymous

Poor

08-11-2017

Pros:

Cons: I had to change rooms due to my room being dirty. The second room was just as bad. This was by far the biggest waste of $----. I expected far more and it was a very disappointing experience. I rarely splurge on myself like this so it was quite a let down.