Testimonials

SALES

•Natalie was exceptional in the way she handled our sale from start to finish. She took the time to understand our needs and created a marketing plan that was flawless. Through a period of home opens Natalie kept us constantly updated with traffic numbers, web site activity and interest from potential purchasers. We recieved our reserve price at auction and it was a great feeling to place the "Sold" sticker on the sign after only four weeks.- Alfred Cove

•Kelly worked with us to present the property in the best possible state, when we were overseas she managed the property, arranged an open day and sold the house for more than we had been led to expect by other agents. We are delighted with her commitment and the professional real estate service.- Como

•Thanks Giuli, top job! Professionally handled with the personal touch from you and 'the boss'. Matbe a healthy sign for the WA real estate market.- Como

•We would like to thank Natalie Hatton so much for facilitating the sale of our property for us. We sold our property through Jones Ballards unique BestBID method of marketing - 2 weekends of home opens, 2 offers and $30,000 over what we thought we would get. Anyone thinking about selling their property in any area we highly recommend her.- Embleton

•Natalie was brilliant throughout the sale of our property. She understood our needs and wants from the sale and strived from day one to deliver. We recieved above expectations on sale price, service and effort from Natalie and would not hesitate to use her again in the future.- Ellenbrook

• We really appreciated the gift when we got the keys, that was really nice and unexpected! Overall happy with the experience.- Manning

• Shaun has provided us with excellent service during the selling and purchasing of three properties during the last five months. We thank Shaun for his advice, professional manner and concern whilst dealing with the sale of our family home. Also the range of options, and alternative marketing strategies that we could utilize in the case of a deceased estate in our family. Thank you!- Mount Pleasant

• The property was sold within four weeks for a sum which was good for the market at the time. Nik provided frank advice throughout the sale process and he and his team were very responsive to the little issues that always arise during such transactions. I have no hessitation in recommending Nik and his team at Jones Ballard.- Manning

• As we do not live in Australia, the purchase process had the potential to be fraught with difficulties, but in actual fact things went smoother than we could have hoped for. Thanks to Nik and his team.- Manning

• Barry was very friendly, has a lot of knowledge and was a pleasure to deal with.- Burswood

• Thank you Kelly, the commitment and professionalism with which you carried out the sale of my property was outstanding. Despite long distance, I experienced customer service of a high standard of which I personally valued. It is without hesitation that I would seek to reengage your services for any of my buying and selling property needs.- Karratha

• I have had two business experiences with Barry Wrightson in relation to the property at 19/67 Ley Street Como. I found Barry to be extremely professional and friendly and would have no hesitation in either using Barrys services again and/o rrecommending Barry to my freinds. Thankyou for your assistance- Como

• Shaun Yeo does the job and is experienced. We would use him again as we have previously. Always polite and smiling.- Mt Pleasant

• We are very happy with the purchase of our new home andappreciate Shaun's assistance in all aspects of the negotiationsand settlement.He helped us through the process with a professional, caringattitude and we are grateful of the time and energy spent inenabling us to experience a smooth transition from Axford Street!- Mt Pleasant

• Difficult to think of anything that they could improve on at the moment.- Como

• Jones Ballard and Nik were very professional, approachable and a joy to work with. I could not fault them. I would definitely recommend Nik as he was very open, honest and always called to let us know everything that was happening concerning our sale We moved interstate and left the sale of our townhouse with Nik, he did everything and it was peace of mind knowing it was left in good hands, the house sold and settled smoothly so we were thrilled. - Como & Attadale

• Sold in ten days, Jones Ballad are tops! - South Perth

• Huge thank you to Nik and Lauri who both provided exceptional service, their professional approach and attention to detail were second to none, they made the selling of my mother’s deceased estate easy particularly during a difficult time. - Karawara

• Excellent communication and commitment to service, great advice and very knowledgeable.- Thornlie

• This was our first buying experience, we were treated well and loved it. - Manning

• Each step of the process was explained simply which was helpful to me as a first time seller. - Manning

• Nik and Lauri were very helpful through the purchase and settlement period and dealt promptly with a number of concerns and issues we raised. They never attempted to minimise or brush off any of these issues and acted very promptly with the vendor to resolve.- Manning

• Handled a very difficult situation excellently. - South Perth

• Very professional and always polite and prompt. - Palmyra

• Nik Jones and Lauri made a stressful process easy and enjoyable. Nik's attention to detail, communication and professionlism was outstanding. We highly recommend Nik to anyone considering selling, if they are looking to get the best possible result. - Manning

• Gave us good advice using local knowledge - Manning

• Well organised and good support staff - Attadale

• With much appreciation and thanks for going ‘above and beyond’ with the sale of my house. Your warmth, enthusiasm and perseverance really has made a huge difference to us!! Thanks so much.- Como

• Through out the selling of my own property and viewing homes that were listed I have met several of the Jones Ballard sales agents as well as several of the assistants. All have been of a high standard and I have told every one what an excellent experience that I have had. - Como

PROPERTY MANAGEMENT

• The high level of professionalism shown by Jones Ballard as the Owner's representative will certainly make any future plans to lease our property a "straight - forward" matter, we are really impressed. -Owner

• We would like to thank you Lindsay for your time and efforts in assisting us with the lease. You are a credit to the Jones Ballard Real Estate Team and have acted with the upmost sincerity and professionalism. We will be sure to advise all our acquaintances of the excellent service that we have received during the last few months. -Tenants

• I met with Mia on 29/3/11 regarding concerns over the condition of the property we are renting. Mia worked very hard for us to overcome these issues in order to make our stay at the property more comfortable. I want to thank her for her help and assistance, she was very understanding to an exhausted tenant at the time.
Great customer care skills on her part. - Tenants

• Debbie, Katie and Amy have gone beyond the call of duty to rent my property and I really can’t speak highly enough of all the girls that I have dealt with in regards to my property management. Katie went beyond her role to help relocate some furniture at the property to the new tenants, she certainly knows how to work outside the square and go beyond what I am sure is expected of her in her current role. Everything has run so smoothly and the pleasure has been all mine to have done business with your company. - New Owner

• Thank you for your promptness and professionalism in this matter, it is very pleasing to have a competent Property Manager.- Owner

• I just want to thank you very much and to tell you how much I appreciate the way you settled the matter of the tenant and Strata Management. You handled it wonderfully well, with such efficiency, skill and diplomacy. I sincerely admire you. And you were so very prompt. Obviously you possess great skills as a negotiator, checking both sides of the matter, weighing the circumstances and deducing a just and fair outcome. All in all, a great job well done, Stacey! - Owner

• We will be using the property in the next 9 months or so for family friends who are in need of it so will not require an agent during that time. However, seeing the excellent experience we’ve always received from Jones Ballard we intend to come back to you, most probably early 2013. Our thanks to you and the entire team at JB for the professional service we have always received from you. It sets the organisation apart from others in this day and age, so you should be proud of it. - Owner