Unable to play a DVD movie

When I try to play a DVD movie, It tries to read the disk and the "play" shows on screen followed by the following message:
"Please check the TV system"
I tried different setting on the "DVD setup menu", to no avail.
Your guidance is appreciated.

I do not know what format the DVD is. How would I know that if I can't even play it? Is there anything I can try to be able to watch the DVD movie?I do not know what format the DVD is. How would I know that if I can't even play it? Is there anything I can try to be able to watch the DVD movie?

You can try to watch thr movie on Mac/PC/Laptop with DVD-rom using Flash Player, Windows media player 11 (downloaded for free from microsoft.com), Real player, DVX, or Media Player Classic or Nero Showtime or PowerDVD or other programs whichever is available. Or try to find antother DVD player, for instance most Philips DVD-players support all formates.You can try to watch thr movie on Mac/PC/Laptop with DVD-rom using Flash Player, Windows media player 11 (downloaded for free from microsoft.com), Real player, DVX, or Media Player Classic or Nero Showtime or PowerDVD or other programs whichever is available. Or try to find antother DVD player, for instance most Philips DVD-players support all formates.

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

Get a laser cleaning disk, and follow through with the instructions about how to clean the laser with it.

If you are able to remove the DVD player drive, you can manualy clean the laser.

If cleaning the laser does not fix the fault, then this means that there is a failure somewhere else in the drive, or the laser itself is defective. Most of the time, these drive's are not worth servicing.

My Smasung DVD/VCR Combo stopped reading DVDs because of a dirty read head. It started by only playing disks sometimes, and progressed to never playing disks. I assumed it was a dirty laser lens so I bought a lens cleaner set. Unfortunately my player wouldn't play the cleaner disk.

So I took it apart and cleaned the laser lens manually with some isopropyl alcohol (the clenser that came with my cleaning disk), and a lens cloth (that came with my glasses). Just open the case (starting with the screws in the back) and remove the snap in cross panel that obscures the lens of the DVD portion. Put a drop of cleanser on the lens and gently wipe it with the cloth.

Oh and by the way, I take no responsibility if you break your own player while following my instructions. My own DVD player was far out of warranty at the time I cracked it open.

here is the link to the user manual, troubleshooting and venturer support contact details;
http://www.1800customersupport.com/products.aspx?view=93&p=43&sc=5&sn=Portable%20DVD%20Players&pn=DVD%20Players%20and%20Recorders
Hope this helps, please post again if not :)

Try cleaning the lasers lens with an anti static cleaning wipe. I used " nice'n clean" that I had purchased from Walmart to clean my laptop screen. My dvd player started back playing after gently wiping the laser lens.

There is a solution but it takes a little care because the wrong thing touched will give you a shock. Just stay away from the unit near where the power lead enters the unit.
OK. remove the top of the unit, place a disk in the unit press play and gently give the DVD a gentle push in a clockwise direction.
This disk should then get up to speed and start playing. It also unlocks the error. No guarantees with this one some work, some don't. I hope yours does.
BMW