The factor structure of Bass’s Multifactor Leadership Questionnaire in the South African context. The aim of the study was to determine whether the factor structure of Bass’s Multifactor Leadership Questionnaire (MLQ), as ...

Leadership style and the learning organisation. In the present highly competitive environment, it has become increasingly important for organisational leaders to establish a learning organisation. In this study the focus ...

According to the World Competitiveness Report: 1999, South Africa ranks poorly in terms of delivering customer services (Garelli, 1999). In order to assist South African organisations to identify their customers' value ...