Information Systems for Healthcare Management

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This much-anticipated new edition reviews state-of-the-art information technology. It describes how information systems can support high-quality patient care and improve management decisions in healthcare organizations. Authors Charles Austin and Stuart Boxerman provide sufficient technical detail on computer hardware, software, networks, and telecommunications to enable the manager to become conversant with modern information technology and its use in healthcare organizations. An effective information system can help managers make intelligent use of the information collected, leading to improved strategic planning, decision support, program management, patient care, and continuous quality improvement. Thoroughly updated throughout, this book includes new information on e-health, information security, application development, and project management. It also contains chapter summaries, discussion questions, and a glossary of technical terms. Book jacket.

Preface

ix

PART I Introduction

Healthcare Information Technology in the Twenty-First Century

3

(14)

Information Technology and Managerial Control

17

(20)

PART II Technology

Computer Hardware

37

(30)

Computer Software

67

(28)

Networking and Telecommunications

95

(32)

Data Management

127

(32)

PART III Applications

Patient Care Applications

159

(30)

Management and Enterprise Systems

189

(22)

E-Health Applications

211

(16)

Strategic Decision-Support Applications

227

(32)

PART IV Planning and Project Management

Strategic Information Systems Planning

259

(20)

Application Development and Project Management

279

(48)

Case Study: Developing an Electronic Medical Record for an Integrated Physician Office Practice