I recently heard from the team at Five Star Locksmiths who got in touch to see if I could help share their vision of a safer neighbourhood and home for Melburnians. The Melbourne mobile locksmith recently teamed up with community based crime prevention program, Neighbourhood Watch, to help educate us on how to make our premises feel safe and secure through closer community ties. As a city girl who's often out and about, and given the recent awful attacks on women within the heart of our very own community, this concept resonated strongly with me.

In the city, the sense of neighbourhood is present and strong. I love walking back to my apartment and saying hi to my local pizzeria owner, waving to the hairdresser (sometimes dropping off a coffee) and chatting with my neighbours in passing as they head out. The last time I locked myself out without my phone, purse or shoes (useless!), it was the lovely owners of a nearby restaurant who let me use their phone to call my spare key back-up (which also happens to be a neighbour). My local barista not only knows my name and coffee order but has also picked up that I like a mug of hot water after my coffee while I work. This is my city neighbourhood and it’s very special to me. It makes me feel safe.

When it comes to the home, obviously it’s about how secure your doors and windows are. That’s where Five Star Locksmiths come in. They kindly invited me to experience the service and, as it happened, my front door handle had lost its spring making it difficult to lock. As it’s my own place, rather than a rental, I just hadn’t quite ‘got around’ to getting it fixed yet. So it was somewhat of a relief to have Five Star Locksmith in to sort it out and make it feel more secure.

After head office researched which handle would be best to meet body corporate conditions, their mobile locksmith, Tom, made a visit with the handle and all the right tools on hand. I was blown away by how professional, knowledgeable and passionate about security he was. Educating me every step of the way, and advising which locking situation would be best for maximum security and minimal fuss, Tom replaced the handle and adjusted the entire door so it no longer needed pressing to catch the lock. Tom was not in a rush to do the job and he also fixed a bolt lock on one of my French doors while telling me about the latest spy-hole technology which can video record any person who comes to your door. Amazing!

The customer service team were patient, communicative and helpful, as was the locksmith, and I would absolutely recommend and use Five Star Locksmith again. They also offer a 30 day unconditional guarantee on their workmanship plus online chat support and are available 365 days of the year.

If you’d like to make your home more secure using trustworthy, professional specialists, give them a buzz and check out Neighbourhood Watch for tips and insights about feeling safer within your own community.

Yours, LMM xoxo

Five Star Locksmiths have kindly offered a discount of 10% for any of my readers until the end of August - you just need to mention my blog when you call to book (1800 348 378).