Apple iBooks

Answers in the Category "Apple iBooks"

The spinning wheel means that your apple device is downloading the ebook. Please be patient as some books may take between 5-45 minutes to download. If you continue to see the spinning wheel, exit the ibooks app and try to download the ibook again.

eBooks can be viewed on multiple devices, if and only if they’re logged into the same account. For example, an iBook can be viewed on any apple device provided the devices are both linked with the same Apple ID. If you have multiple student’s with separate ID’s, they will both need individual access codes.

On your ipad, you will need to go to the “App Store” app and search for “Shelf it by ESCO” app. Download the app and use the email address that you used to place the order and your books will appear on your shelf. Click on the picture of the book in order to view the instructions on how to access the book on your ipad. If the books don't appear at all in the app, please contact tech support at 800-681-4883 or email techsupport@edtechsoftware.com

The reason your ibook stopped downloading is because there was an interruption in your wifi signal. Try downloading the book again by clicking on the purchased tab in the iBooks app and clicking on the cloud icon next to the book. Alternatively you can download the book to iTunes on your computer and sync iBooks with your computer.

Whenever Apple does an update to the iPad, something seems to go wrong with downloaded apps or products. Sometimes your iBook will need to be downloaded again from your purchase history. You DO NOT need to buy it again. Simply, go to the App Store or iBook Store and click on "Purchased" at the bottom of the screen. Select the items that you would like to download.

Occasionally, Apple will lose their distribution license for a particular item or App. If you have not already redeemed your code, your code will become invalid. If you have already redeemed and downloaded your product, Apple reserves the right to remove it, but will likely allow you to continue using it. Due to Apple restrictions, you will have to contact Apple directly for support, unless you give us your user credentials to assist with your support.

Whenever Apple does an update to the iPad, something seems to go wrong with downloaded apps or products. Sometimes your iBook will need to be downloaded again from your purchase history. You DO NOT need to buy it again. Simply, go to the App Store or iBook Store and click on "Purchased" at the bottom of the screen. Select the items that you would like to download.

Occasionally, Apple will lose their distribution license for a particular item or app. If you have not already redeemed your code, your code will become invalid. If you have already redeemed and downloaded your product, Apple reserves the right to remove it, but will likely allow you to continue using it. Due to Apple restrictions, you will have to contact Apple directly for support, unless you give us your user credentials to assist with your support.