Consumer Forum President Sneha Mhatre and member N D Kadam, in their order, last week, held that the two doctors, Baliram Parsewar and orthopaedic surgeon Bharat Rathod, were deficient in their services.

In her complaint filed in 2012, Sakuntala Devi Thevarkat Narayan stated that she had met with an accident on July 27, 2011.

"The X-ray of my right hand was taken and dislocation of elbows was noticed. But the doctors had performed k-wire operation on my wrist when there was an elbow injury," she pleaded.

"After the surgery, there was severe pain in the elbow and I suffered a lot," Sakuntala added.

As per the plea, the complainant wanted a second opinion and her case was referred to another hospital where she was advised a second surgery.

"I could not afford the second surgery. Since I became handicapped, I also lost my job," Sakuntala claimed.

The Forum held that the two respondents were jointly and severally liable to pay the compensation of Rs 3.20 lakh.

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