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Living on Campus Frequently Asked Questions

Getting situated comes with many questions about housing, keys, supplies and rentals, computers and phone networks and resources like mail and laundry. We hope to hall all of the most commonly asked questions here - but if we do not, send us an email.

Housing Questions

Can I cancel my Housing Contract?

The Mount St. Mary's University Housing Contract indicates that the contract term is for a full academic year. You may cancel your housing contract during the year but may be assessed a $500 fee. You may also not be eligible for a refund. Please refer to the university's refund policy found in the Housing Contract. Students must contact Residence Life in writing if they are terminating their contract (Release from Housing Contract).

Do I have to live on campus my first year?

Yes, unless you are commuting from home.

If I like my room, can I keep it for the following year?

It depends on where you live. Certain rooms are held for incoming first-year students, students with special housing needs, etc. Housing Selection begins in February of each spring semester for the upcoming academic year. You will receive more information prior to the end of Fall Semester.

Where do I find information on May Closing/End of the Year Closing?

The residence halls will close on the Friday of Spring Finals Week.

What is the cost of housing?

Housing rates are determined based on the type of room you reside in, i.e. traditional-style room or a suite/apartment. If you live in any other residence hall on campus without a kitchen, you are required to purchase a meal plan. See tuition, room and board costs.

Can I make repairs to my room/university property?

Because of liability concerns, student repair of any damages is prohibited. Any maintenance issues should be reported to a Resident Assistant or the Physical Plant at 301-447-5377.

What furniture is provided in residence hall rooms?

Most residence hall rooms have a desk, chair, bed, mattress, closet and dresser drawers. Lounge areas and dining areas in campus houses, apartments, and suites are also provided. See our residence hall guide for specific details.

What is the size of my mattress?

Questions About Keys

Lose a key or get locked out? Here is what you can do.

What should I do if I lose my key?

If a you lose one or both of your residence hall keys, you should immediately report the loss to the Department of Public Safety.If you lose your residence hall room key, Public Safety will coordinate the core change and key replacement process. When the core change is complete, Public Safety will issue you a new key. The core change and key replacement cost will be assessed to the your student account.

What if I get locked out of my room?

If a student is locked out of his or her room, Public Safety should be called. Public Safety will verify that the student requesting access to the room actually lives in the room. The student will need to provide a photo ID verifying his or her identity before or after Public Safety unlocks the door, depending on if the student left their ID in their locked room. There is also a fee assessed to the student for the lockout by Public Safety.The student will also need to produce his or her room keys for the public safety officer after entering the room. If he or she cannot, Public Safety will contact the locksmith so he/she may initiate the core change and key replacement process.

Questions About Supplies and Rentals

Does the university supply curtains for the window?

No, the university does not supply curtains, but there are some curtain rods in the room and there are always standard issue blinds for each window.

Can I get extra furniture for my room (beds, desks, tables, sofas)?

The furniture currently in your room is all that will be supplied by the university. Most residence hall rooms have a desk, chair, bed, mattress, closet and dresser drawers.

Is there storage space available for my personal belongings?

There is no on-campus storage for any of your belongings that do not fit in your assigned residence. In addition, all belongings must be removed at the end of the year.

Can I put university furniture in storage?

University furniture must remain in the room, and you are responsible for its condition at the end of the year.

How can I rent a refrigerator / microwave combination appliance?

MicroFridges are available for rent. Apartments and university-owned houses are equipped with a full size refrigerator but you must provide your own microwave.

Questions About the University Computer and Phone Networks

Does every resident have his/her own network connection?

Yes, each residence hall room is equipped with an Ethernet jack for access to the Internet. For more information about the university computer network, please check out the ITSC webpage.

Are land line phone lines provided in the residence halls?

Since many of our students have cellular phones, the university has discontinued our land line phone lines in the residence halls. We recommend getting a cellular phone for use.

Questions about Mail on Campus

What is my mailing address?

Your Full Name Mount St. Mary’s University 16300 Old Emmitsburg Rd Emmitsburg, MD 21727-7799

What address do I use for packages being sent to me?

Your Full Name Mount St. Mary’s University 16300 Old Emmitsburg Rd Emmitsburg, MD 21727-7799

When can I ship packages to my campus address?

If you are moving to Mount St. Mary's University from a long distance, you can ship packages to the university to arrive within the week of your arrival. The Receiving Department will store the packages for you prior to your arrival on campus. Students can have packages shipped to them any time during the regular school year.