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I just recently experienced a google chrome phenomena whereas the admin account could not change browser settings (greyed out) because the browser would not connect because of some proxy/lan setting, but a newly established guest account could browse at will and change browser lan settings etc.

The puzzling variable came when i used IE on the admin account and it did the same thing. yet the guest account was connecting.

an AVG scan revealed nothing and a privoxy "starthelp.exe" popup started showing up recently asking for a click to initialize.

Is this a sign of an infection? are there any countermeasures establsihed for this ? I will browse BC and search the keywords while this topic is further analyzed.

The user is about to throw in the towel and aspire for a $___ OS install. So I wanted to check to see if that can be avoided.

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Download Security Check from here or here and save it to your Desktop.

Double-click SecurityCheck.exe

Follow the onscreen instructions inside of the black box.

A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

* Double-click mbam-setup.exe and follow the prompts to install the program.* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.* If an update is found, it will download and install the latest version.* Once the program has loaded, select Perform quick scan, then click Scan.* When the scan is complete, click OK, then Show Results to view the results.* Be sure that everything is checked, and click Remove Selected.* When completed, a log will open in Notepad.* Post the log back here.

Be sure to restart the computer.

The log can also be found here:C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txtOr at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

Follow the instructions in the wizard to update and allow the program to scan your computer for threats.

DO NOT click on the Cleanup button. Simply exit the program.

When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt

Please download Rkill(courtesy of BleepingComputer.com) to your desktop.There are 2 different versions. If one of them won't run then download and try to run the other one.You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.