Terms & Conditions

READ CAREFULLY:

WHEN YOU CLICK ON THE "I AGREE TO THE TERMS OF SERVICE" BUTTON OR WHEN YOU OTHERWISE USE OR ACCESS OR TRANSMIT OR DOWNLOAD ANY PART OF THE SERVICES (DEFINED BELOW) YOU ARE CONSENTING TO BE BOUND BY AND ARE BECOMING A PARTY TO THIS AGREEMENT. IF YOU DO NOT AGREE TO (OR CANNOT COMPLY WITH) ALL OF THE TERMS OF THIS AGREEMENT, THEN, YOU WILL NOT BE AUTHORIZED TO USE OR ACCESS THE SERVICES.

WRITTEN APPROVAL IS NOT A PREREQUISITE TO THE VALIDITY OR ENFORCEABILITY OF THIS AGREEMENT AND NO SOLICITATION OF ANY SUCH WRITTEN APPROVAL BY OR ON BEHALF OF TRINGAL SHALL BE CONSTRUED AS AN INFERENCE TO THE CONTRARY. IF THIS AGREEMENT IS CONSIDERED AN OFFER BY TRINGAL, YOUR ACCEPTANCE IS EXPRESSLY LIMITED TO THESE TERMS.

This Terms of Service Agreement is entered into on the date of your acceptance between Tringal Services Inc. ("we," "us," "our," or "Tringal") and the person, company or organization which you have identified previously ("Customer", "you" or "your"), and includes any Tringal Service Schedules, Service Orders, and other addenda accepted by you, and hereby incorporated herein (collectively, the "Agreement").

Using our Services

You must provide your full legal name, a valid email address, company related details and any other required information to complete the sign-up process .

You are responsible for maintaining the privacy and security of your account. Tringal will not be held liable for any damage or loss that may result from your failure to protect your login information, including your password

Tringal may communicate with you via email regarding your account, system updates, or other issues related to your account

You are responsible for all voice and electronic data ("Content") posted and activity that occurs in your account (even when Content is posted by others to your account)

You shall use Tringal's services for lawful purposes only. You shall not transmit using Tringal's services any material which violates or infringes in any way upon the rights of others, which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, which encourages conduct that would constitute a criminal offense, give right to civil liability or otherwise violate any applicable law

You are required to sign an Indemnity document agreeing to abide by the rules and regulations of the Telecom Regulatory Authority of India (TRAI) and Department Of Telecommunication of the Govt. of Inida (DOT). Any violation of the agreement will lead to termination of Serivces.

Tringal reserves the right to refuse service to anyone for any reason at any time.

With all said, it's time for you to have a close look at the service. Hurry up; or you would miss another business opportunity

Disclaimer of Warranties

THE USE OF THE SERVICES SHALL BE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE ARISING OUT OF THE USE OF OUR SERVICES.

Tringal disclaims all warranties, whether express or implied, including but not limited to (i) your ability to use the Service, (ii) your satisfaction with the Service, (iii) that the Service will be available at all times, uninterrupted, and error-free (iv), the accuracy of the data provided by the Service, (v) Security and privacy of your data and (vi) that bugs or errors in the Service will be corrected.

Modifications to Services

Tringal reserves the right to modify or discontinue any of the Services with or without notice to you. Tringal shall not be liable to you or any third party should Tringal exercise its right to modify or discontinue the Services.

General Terms

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. Tringal's failure to act with respect to a breach by you or others does not waive Tringal's right to act with respect to subsequent or similar breaches. You may not assign or transfer this Agreement or any rights hereunder, and any attempt to the contrary is void.

Tringal shall not be liable for any delay or failure to perform resulting directly or indirectly from any causes beyond Tringal's reasonable control These Terms of Service are effective on April 09, 2015, for current users, and upon acceptance for new users.

Pricing and Payments

The pricing plans specified in the pricing page are subject to market & telecom industry standards. Price revisions may happen when (and as deemed necessary) by Tringal. Tringal reserves the right to change the pricing plans without notice.

Tringal uses and stores Service Information only for the purpose of conducting business with you. For example, we will use your Contact Information to provide you with access to the Services you have ordered, as well as support services, Tringal may suspend or refuse service and terminate this agreement if you default on any of your payment obligations.

In the case of electronic payments, Tringal shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on account of the Cardholder having exceeded the preset limit mutually agreed by Tringal with our acquiring bank from time to time.

Support

Tringal provides support over email on support@tringal.com and over the phone on 0172-4040151 Support over phone is available 9 AM to 6 PM. For Email support a response can be expected within 24 hrs.

Though Tringal will try to solve a reported problem regarding the use of the Service within a reasonable time, Tringal does not guarantee that the problem will be resolved.

Cancellation Policy

If you wish to discontinue your account with Tringal, you can email us at support@tringal.com expressing the same and we will facilitate the closure of your account You can cancel your account at any time, but you will remain liable for all charges accrued up to that time, including full monthly charges for the month which you discontinued service You will be required to pay your bills within 10 days of account closure failing which your security deposit will not be refunded Your security deposit amount (if any) will be refunded to you within 30 days of payment of accrued and pending charges.

Privacy Policy and Data Protection

Content of Transmissions

You are fully responsible for the contents of your transmissions through the Services. Tringal simply acts as a passive conduit for you to send, receive, store, and retrieve information of your own choosing.

Customer Representations

You represent and warrant that you are at least 18 years of age or, as applicable, the age of majority in the country, state or province in which you reside, and that you possess the legal right and ability to enter into this Agreement and to perform your obligations under this Agreement.

You agree to be financially responsible for your use of the Services and to comply with your responsibilities and obligations as stated in this Agreement. You confirm that you are authorized to use the payment method that you present to us to satisfy payment for the Services.

No Resale of the Services

Your right to use the Services is personal to you. You may be either an individual or a corporation or business entity, but you agree not to resell the use of the Services.

Storage of Voice mail and Call Detail Records

While your Tringal account is active, Tringal will store voice messages received through your Number and call detail records for a limited period of time only. You acknowledge that Tringal may change its practices and limitations concerning storage of voice messages and call detail records at any time.

You further agree that Tringal has no responsibility or liability whatsoever for the deletion or failure to store any voice messages, call detail records and/or other communications maintained or transmitted by the Services.

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