I would not recommend Netrillium to anyone. Yes, the price is okay but you get what you pay for. They are nice until there is a problem and their service is horrible. Pay the extra dollar for another host, its well worth it.

Vicki

I’ve been using Netrillium.net for about 9 months and there has been some downtime, but not too much to be noticed and it never usually lasts long.

As for customer service, I have had problems with the helpdesk (mainly because I got the domain from someone else and I was unclear about the sign-in information). I did submit a query but I did not follow up on it and I’ve tried to sign into the helpdesk without any luck.

The plans are definitely great for the price and what they offer. I recently noticed that my space and bandwidth limit was increased to “Unlimited” so that is a definite plus, not worrying about going over.

I have received some people saying that they cannot view the images that I host on my site that uses Netrillium and its been more than just one person, so I’m not sure if it was the host or something else.

All in all though, I think its a good company to use and I’ve heard many other good reviews about it when I was surfing around web hosting forums of various boards; its a good one to try

Netrilllium falls short at customer service. I have paid for a domain renewal and they have yet to do anything about it. I am the one who is busting my arse to even get an answer from anybody. When I tell them the problem, their response is simple, “That should be helpful” and fail to do anything. It’s been 2 weeks and I have yet to get my domain. There is no phone support, which makes it difficult to get any real responses as they go through weeks without replying to emails. Very unreliable and sketchy. Beware.

Beware the hype. This webhost is rotten to the core. It is run by people who are, I must admit, probably very nice people. However, when something goes wrong, they claim it is not their fault, nor their responsibility to get things fixed and going again. Consequently, there are long stretches of downtime with precious little explanation or effort expended to fix the problem. Incidentally, the downtime tends to be only on some of their servers, so it’s just luck of the draw which one you get. Beware this host; spend the extra couple bucks it takes to get a more competent host.

My site is down as they change IP numbers. When asked how long it would take and how this fits with their 99 percent uptime guarantee – they said “it’s your ISP’s” fault. I suspect the uptime guarantee is a polite fiction. The loophole is they never admit to the problems being their fault.

That said, I have found the turnaround time – on problems they admit to – is reasonably good.

And the price is good.

J { Customer for less than 3 months}

Netrillium is un ethical. After using them for many months and finally deciding to use another host, they charged my credit card anyway. Even after I had contacted them many times. They steal.

Stephanie { Customer for less than 3 months}

I was a customer from Spet. ’04-Dec. of that same year.let me tell you i dont recommend them atall.1st off the prces are too high and i didint know much about finding a good host back then.they take a long time to answer your e-mails they charge you 3 months after telling them 4 weeks before that you wanted your account deleted beccause your prior 3 months were going to expire. they charged me for installing scripts when the scrpts were supposed to come “free” and the have the old version of Cpanel (which i never liked ^^) well now tha i got all that out of my system i will go write reveiws about the other hosts ive had since i was 11.

Laura { Customer for less than 3 months}

Please do not waste your time with this hosting company. They are everything the other reviewers have said they are: rude, dishonest and running a shoddy company.

I run a small business and was trying to organise sponsorship for a tour and lost out on assistance from at least one person as they said I lost some “credibility” because my website wasn’t there when they went to look at it.

I just cannot afford to have this happening again. I am currently with them and am about to change over. As it is, right at this moment my email is not working and it took about 10 emails to them to get my domain working again.