4 CCNA Voice: Cisco Unified Communications Manager Express

5 CCNA Voice: CME IP Phone Configuration

6 CCNA Voice: CME Voice Productivity

[Challenge 1]. This challenge involves configuring a local directory and internal caller ID.

[Challenge 2]. This challenge involves configuring call forwarding (non-answer, busy and all forwarding). There are two ways of forwarding calls. The first is under the control of the user, the other uses CLI configuration (normally by the administrator).

[Challenge 3]. This challenge involves configuring call parking, where a caller can be parked on hold at a particular extension rather than them being on a specific line. A call park is configured by adding it to the designated ephone-dn.

[Challenge 4]. This challenge involves configuring telephony for call transfer. To transfer a call, the Trnsfer soft key is used to send it to another extension. After this the user will hear a dial tone, and then the new number is entered.

[Challenge 5]. This challenge involves configuring call pickup. With this a number of IP phones can be configured into a group, so that they will all ring on an incoming call for the group. A call pickup is configured by adding it as a pickup-group with ephone-dn .

[Challenge 6]. This challenge involves configuring intercom, which are often used in traditional telephone systems, such as having an intercom between two users. A call pickup is configured by adding it as a pickup-group with ephone -dn. In this case two ephone-dn's are created (one for each side of the intercom connection). The number is in case is A101, which cannot be dialed, and is selected from the speed-dial button on the phone. The label option of the intercom command is used to define the name which will be used on the phone.

[Challenge 7]. This challenge involves configuring paging, which involves a one-way automatic link for phones within a paging group. The main objective is to configure paging.

7 CCNA Voice: Gateway and Trunk

8 CCNA Voice: Configuring Gateways and Trunks

[Challenge 1]. This challenge involves the configuration of FXS (Foreign Exchange Station) Voice Port Configuration on a Voice-enabled router. Some routers have FXS interfaces which can connect to a standard telephone, fax machine, or similar device and thus must provide ringing, voltage supplies, and a dial tone. Normally the FXS interface uses an RJ-11 connector to connect to telephone equipment.

[Challenge 3]. This challenge involves the configuration of FXS (Foreign Exchange Station) Voice Port Configuration for the main configuration timers, especially in situations where users require more time to dial numbers. The main timeouts are initial timeout , interdigit timeout , ringing timeout and the hookflash-in timer .

[Challenge 4]. There are two main base TDM (Time Division Multiplexing) streams, these are E1 (mainly used in Europe) and T1 (mainly used in the USA). These streams give 2.048Mbps (for E1 with 32 channels) and 1.544Mbps (for T1 with 24 channels). This challenge involves defining the paramters for a T1 connection.

[Challenge 5]. There are two main base TDM (Time Division Multiplexing) streams, these are E1 (mainly used in Europe) and T1 (mainly used in the USA). These streams give 2.048Mbps (for E1 with 32 channels) and 1.544Mbps (for T1 with 24 channels). This challenge involves defining the parameters for a E1 connection.

[Challenge 6]. This challenge involves the configuration of FXO (Foreign Exchange Office) Voice Port Configuration on a Voice-enabled router, and fine tuning the voice port details, such as for the input gain and the output attenuation.

[Challenge 7]. This challenge involves the configuration of a dial peer. When is call is initiated the router must decide where the call is to be routed to. A dial peer is an addressable end point, which a destination pattern with expicit digits and wildcards to define a single telephone number or a range of ones.

[Challenge 8]. This challenge involves the configuration of a dial peer for a default destination pattern, and to define a preference for the dial-peer.

[Challenge 9]. This challenge involves the configuration of a PLAR (Private Line, Automated Ringdown) connection. With PLAR, if a telephone goes off-hook, the router will select a predefined dial peer to setup a call to a PBX or a destination telephone. The user does not hear a dial tone, and there is an automated connection. Typically examples of this are in a hotel receiption where a vistor might pick up the phone and be directed to the telephone in Reception.

[Challenge 10] This challenge involves the configuration of a trunk route. A trunk route will remain permanent, even in the absence of any calls. The ports on either side will thus be permanentally allocated to the trunk route. A trunk line is a little like a hot-line which is permanenty connected, no matter what. There is no dialing involved, at all. .

[Challenge 11]. This challenge involves the configuration of a tie-line route. A tie-line are often used to assign a decided circuit between two PBXs. With this there will be an IP network in-between the PBX connections, thus two remote sites with PBXs can be connected via a tie-line over an IP network.

[Challenge 12]. This challenge involves the of a translation-rule which is a regular expression format of the dial pattern.