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Councils in the UK are working hard to streamline their waste and recycling services, reduce inefficiencies, and improve collection and recycling rates.

Currently, many councils deal with a huge number of enquiries from residents about bin collections, taking up staff time and financial resources.

Download this guide to learn how many councils including Wrexham, Kirklees, London Borough of Hackney and others are using digital communications to reduce avoidable contact and support behavioural change campaigns which: