Officejet Pro 8600 plus - multiple pages feeding during printing

I bought the officejet pro 8600 plus a year ago. Once a month I have a meeting that I have to do large volumes of printing for. Every month during this time, the printer will feed multiple pages at a time, and it wastes paper, ink, and my time. I called hp support center 4 times over the year, and they finally sent me a refurbished replacement printer. I set the new printer up yesterday. Today I had to print a large volume of newsletters, and the printer does the same thing as the last one. I waited to print these so I could check out the new printer. Is this a design flaw? Have I gotten 2 bad printers in a row? Am I the only one having this problem? I am seriously out of patience, and want a refund, but I doubt that I will get one. I like the printer, but I am not going to go through this every month. I am just wondering if anyone knows what the deal is with this printer? I have done everything they have asked me to do over the last year with no improvement. Any suggestions?

Re: Officejet Pro 8600 plus - multiple pages feeding during printing

Thanks for responding. I have the printer plugged into a surge protector that is plugged into the wall. Does this matter? The cord on my printer won't reach the wall outlet. I live in a basement with limited outlets. If you think this will make a difference I will try and figure something out.

The paper settings in print driver is the same as what I use. The paper type I use is 20 weight Georgia-Pacific multipurpose paper letter size.

Re: Officejet Pro 8600 plus - multiple pages feeding during printing

Having the printer connected to a surge protector can affect the performance of the printer.

(lines in the scans, rejecting cartridges, not getting enough power)

Do a hard reset and connect the printer directly to a wall outlet.

With the printer still turned on, disconnect the power cable from the back of the printer, if the printer has external power module with a detachable power cord disconnect it for 15 seconds and then reconnect it.Hold down the power button for 10 seconds to drain the power.

Then disconnect the power cable from the wall outlet.

Wait 10 seconds and reconnect the power cable back to the wall outlet first, then the back of the printer and power it on again.

Re: Officejet Pro 8600 plus - multiple pages feeding during printing

I am also having the same problem. We purchased an HP Officejet Pro 8600 Plus on March 9th, and every few pages the feeder will grab 2 pages and overlap by about an inch. I've tried cleaning everything, changing settings, and it is still doing the same thing.