Points positifs: The price I got for the room and the breakfast that was offered

Points négatifs: The room where we were placed in looked like it was damaged by someone, the front door was very loose and carpets were stained badly along with broken blow dryer and beds were badly stained and broken entertainment center, shady characters hanging around

10,0 Excellent

Points positifs: How quiet it is

Points négatifs: No blow dryer in the room

2,0 Médiocre

Points positifs: I'm a travel nurse who travels with my dog who is very well trained and 11 years old. If you have a hotel that's "pet friendly" it should be JUST that. No BS surprise fees. The woman who checked us in was pleasant... that's about it. Bad experience.

Points négatifs: Hotel hit us with an unexpected $50 deposit on top of what we had already paid for the room, AND another $20 per pet/night fee. Room was very dirty, old pet urine stains by the door, carpet torn up.The bed was incredibly uncomfortable and lopsided.

6,0 Bien

Points positifs: Nice people

1,0 Mauvais

Points négatifs: Receptionist was very rude and slow on check in!

2,0 Médiocre

Points négatifs: I had to fight with the front desk Lady because she hung up in my face about my deposit that was supposed to be returned to me on my card and it took more than a week to get it back .. exactly 10 days . She is very unprofessional and rude and likes to argue when she did the wrong thing in the beginning by not returning the money to my card when she said she was. I was nice to her until she hung up on me rushing me off the phone.

3,0 Médiocre

Points positifs: It is quite.

Points négatifs: the back side of the bed had garbage.I went to the office to get quarters the guy asked me how much I needed and I said 10 he then looked at me crazy and said I can't give you that much is it for Landry they need to work on there hospitality.

7,0 Bien

Points positifs: There wasn't any.

Points négatifs: That there was people shooting at each other in parking lot.

4,0 Correct

Points positifs: There was garbage still in my room behind the fridge and under the bed

Points négatifs: how I had to pay for a deposit, oh but the person who supposed to do there jib, can't even do it right, the room was still dirty. Oh but I have to pay a deposit.

2,0 Médiocre

Points positifs: The staff was friendly and the location was convenient

Points négatifs: Overall a very low quality hotel. Our room smelled heavily of pot and cigarette smoke, to which we found a bag over the smoke detector. Dirty rag was left in the sink and bathroom fan dumped dust all over floor. Not very clean.

1,0 Mauvais

Points positifs: The hotel owner told us he was looking in our hotel room window and seen us smoking cigarettes TOTALLY NOT TRUE then said owner told us he had 2 other staff members watching us NEVER AGAIN will we stay here pretty sure its VERY ILLEGAL for him to spy ppl

Points positifs: The staff and cleanliness. It's not in the greatest part of town but you couldn't tell by the way they keep it up. Except the pool area is a little worn down but I love that it was 24 hours. Great breakfast and the cookies were a nice touch.

Points négatifs: The trash can in the room was placed under a lamp and I banged my head when throwing something away. Normally wouldn't even mention it except the gash on my head and bruises on my head the next day, not a good place for a lamp, or a trash can mayce

10,0 Excellent

Points positifs: I liked how comfortable the bed was I need to get one for my house I could have slept all day.

Points négatifs: There wasn't anything I didn't like

9,0 Excellent

Points positifs: I liked the proximity to highway and the Lakewood town center. Breakfast buffet was decent. Staff was very nice except for one check in clerk. Manager of hotel was extremely nice and helpful.

Points négatifs: Not really.

10,0 Excellent

Points positifs: Front desk people were really helpful and pleasant.

Points négatifs: Pool was too cold.

9,0 Excellent

Points positifs: The bed was amazing! Great breakfast selections.

Points négatifs: Coffe in the lobby was very weak and hallways pretty noisy.

10,0 Excellent

Points positifs: Staff, price and I love that you have full size shampoo,conditioner and shower gel available via a dispenser in the shower. Only problem conditioner wouldn't dispense. Accommodations were great. We enjoyed our stay

Points négatifs: People walking heavy outside and a lot of noise coming from. Showers. I'm sure it was loud for the people in the room next to us too

1,0 Mauvais

Points positifs: Comfortable bed

Points négatifs: Breakfast was awful. Was told there would be cookies and milk in the evening and they were gone 3 minutes after they put them out so all we could do was smell them. And the staff was rude about it

Points positifs: Very clean, desk staff very pleasant and professional, great beds and pillows

Points négatifs: Could not figure out how to shut drapes to block light.

10,0 Excellent

Points positifs: The friendlness of staff

Points négatifs: How long it took to check in

8,3 Excellent

Points positifs: No breakfast

Points négatifs: Had the wrong room reserved when i arrived but they did fix upon arrival.

10,0 Excellent

Points positifs: Very nice small suite. Worked perfectly for me. Kitchen items were great.

Points négatifs: Nothing.

9,0 Excellent

Points positifs: I liked how the hotel was a little bit further away from the hustle of 512 and all the other hotels on the strip on hosmer.

Points négatifs: at one point the door on the outside of the building stopped recognizing key cards so we could no longer use it.

10,0 Excellent

Points positifs: Great room and gym, excellent customer service !

8,0 Excellent

Points positifs: There was no breakfast. There were cookies, hot cider and candies in the evening.

Points négatifs: We were expecting what we saw online which was a two room suite (one room with a pull-out bed and a second room with a bed) that was handicapped accessible. We were given two separate rooms.

Points positifs: A better value than I was expecting. Clean, comfortable, good staff, and a good value. Great proximity to JB Lewis-McChord. I liked the fact that the bus stop was right in front of the hotel giving very easy and cheap access to Tacoma. Also liked the Enterprise Rent a Car being right next door.

Points négatifs: Walls a little thin, would choose the top floor rooms next time. Surrounding area a bit rough. Rooms a bit dated.

9,0 Excellent

Points positifs: Friendly staff, location.

Points négatifs: Need new pillows.

2,0 Médiocre

Points positifs: It was free and that's about it.

Points négatifs: The room smelled like mold. There was blood all over the walls, furniture and ceiling. I was convinced someone died in our room. We found roaches the next morning there were prostitutes and dope dealer living on site. Food and garbage under the bed, black mold in the bathroom above the shower. The furniture was literally falling apart and the tv was extremely outdated and stopped working the second night we were there. Told management and they never came to check and pretty sure with all the bites we woke up with there were bed bugs. I paid $350 for 3 days and it wasn't worth $50. The photos were deceiving this place is in desperate need of a make over and either turn it into an apartment complex cause 60% lived there or remodel and be a motel. Would NOT recommend. I didn't read the reviews until my second night that's my bad but I was there to visit my son who had passed away a month earlier so I had more pressing issues on my mind.

7,0 Bien

Points positifs: The beds were comfortable

Points négatifs: The A/C was way too loud, and it was either too hot or too cold in the room

Points positifs: The jacuzzi room was spacious and comfortable, perfect for a couple looking to get away for a little bit. I highly recommend this hotel. The staff was friendly too! Will stay again!

Points négatifs: It is a small town not a whole lot to do but 5he nice hotel made up for that.

10,0 Excellent

Points positifs: Love the friendly staff

1,0 Mauvais

Points positifs: The location.

Points négatifs: We ended up finding ants in her room. Lady at the front desk at the time was very nice and wrong some disinfecting spray to help with it. and offered to us to change rooms but kids were asleep already.And bathtub drainage was clogged and water was Rising.

10,0 Excellent

Points positifs: Love the staff looking forward to the pool opening back up and seeing the results of the remodeling they have been working on

Points positifs: Everything exceeded my expectations. Friendly staff, good breakfast, rooms were clean and even had a sink with dishes, microwave, mini frig, and table. 24 hour pool and hot tub. I can't believe it was only $100 a night!

Points positifs: The breakfast was excellent. Probably one of the best you can get for a national chain of hotels.

Points négatifs: I can't think of anything that was bad.

10,0 Excellent

Points positifs: Location Room size Microwave/fridge

Points négatifs: There was nothing Would like option to gain reward points if not using maid services as many frequent travelers do

8,0 Excellent

Points positifs: The room was very clean and the bed was comfortable. The bath tub is a plus. Starbucks is right behind of this hotel.

Points négatifs: The breakfast was okay but there was no coffee nor hot water... The pool was small and no hot tab.

10,0 Excellent

Points positifs: It is super clean and updated. The mattress was extremely comfortable. Each hotel employee was personable and cheerful. The breakfast was outstanding. Also, they always have hot coffee, decaf and regular, available in the lobby.

Points négatifs: I was unaware that they were doing construction on the building and there was a little dust In the doorway of my room. They also built only provided to face towels for a two queen room so each day we had to ask for extra face towels.

10,0 Excellent

Points positifs: Great location, very clean, and good breakfast.

9,2 Excellent

Points positifs: Location!

8,0 Excellent

Points positifs: Comfortable, reasonably priced stay. Our group was very happy with the accommodations.

Points négatifs: I had troubles with the key card to my room on three occasions

9,0 Excellent

Points positifs: Breakfast varies day to day so you don't get bored.

10,0 Excellent

Points positifs: Location

Points négatifs: Great front desk people

8,8 Excellent

Points positifs: The room was great...Nice to have two chairs and a table in the room for relaxing.

Points positifs: The staff and cleanliness. It's not in the greatest part of town but you couldn't tell by the way they keep it up. Except the pool area is a little worn down but I love that it was 24 hours. Great breakfast and the cookies were a nice touch.

Points négatifs: The trash can in the room was placed under a lamp and I banged my head when throwing something away. Normally wouldn't even mention it except the gash on my head and bruises on my head the next day, not a good place for a lamp, or a trash can mayce

10,0 Excellent

Points positifs: I liked how comfortable the bed was I need to get one for my house I could have slept all day.

Points négatifs: There wasn't anything I didn't like

9,0 Excellent

Points positifs: I liked the proximity to highway and the Lakewood town center. Breakfast buffet was decent. Staff was very nice except for one check in clerk. Manager of hotel was extremely nice and helpful.

Points négatifs: Not really.

10,0 Excellent

Points positifs: Front desk people were really helpful and pleasant.

Points négatifs: Pool was too cold.

9,0 Excellent

Points positifs: The bed was amazing! Great breakfast selections.

Points négatifs: Coffe in the lobby was very weak and hallways pretty noisy.

10,0 Excellent

Points positifs: Staff, price and I love that you have full size shampoo,conditioner and shower gel available via a dispenser in the shower. Only problem conditioner wouldn't dispense. Accommodations were great. We enjoyed our stay

Points négatifs: People walking heavy outside and a lot of noise coming from. Showers. I'm sure it was loud for the people in the room next to us too

1,0 Mauvais

Points positifs: Comfortable bed

Points négatifs: Breakfast was awful. Was told there would be cookies and milk in the evening and they were gone 3 minutes after they put them out so all we could do was smell them. And the staff was rude about it

Points positifs: Very clean, desk staff very pleasant and professional, great beds and pillows

Points négatifs: Could not figure out how to shut drapes to block light.

10,0 Excellent

Points positifs: The friendlness of staff

Points négatifs: How long it took to check in

8,3 Excellent

Points positifs: No breakfast

Points négatifs: Had the wrong room reserved when i arrived but they did fix upon arrival.

10,0 Excellent

Points positifs: Very nice small suite. Worked perfectly for me. Kitchen items were great.

Points négatifs: Nothing.

9,0 Excellent

Points positifs: I liked how the hotel was a little bit further away from the hustle of 512 and all the other hotels on the strip on hosmer.

Points négatifs: at one point the door on the outside of the building stopped recognizing key cards so we could no longer use it.

10,0 Excellent

Points positifs: Great room and gym, excellent customer service !

8,0 Excellent

Points positifs: There was no breakfast. There were cookies, hot cider and candies in the evening.

Points négatifs: We were expecting what we saw online which was a two room suite (one room with a pull-out bed and a second room with a bed) that was handicapped accessible. We were given two separate rooms.

Points positifs: A better value than I was expecting. Clean, comfortable, good staff, and a good value. Great proximity to JB Lewis-McChord. I liked the fact that the bus stop was right in front of the hotel giving very easy and cheap access to Tacoma. Also liked the Enterprise Rent a Car being right next door.

Points négatifs: Walls a little thin, would choose the top floor rooms next time. Surrounding area a bit rough. Rooms a bit dated.

9,0 Excellent

Points positifs: Friendly staff, location.

Points négatifs: Need new pillows.

2,0 Médiocre

Points positifs: It was free and that's about it.

Points négatifs: The room smelled like mold. There was blood all over the walls, furniture and ceiling. I was convinced someone died in our room. We found roaches the next morning there were prostitutes and dope dealer living on site. Food and garbage under the bed, black mold in the bathroom above the shower. The furniture was literally falling apart and the tv was extremely outdated and stopped working the second night we were there. Told management and they never came to check and pretty sure with all the bites we woke up with there were bed bugs. I paid $350 for 3 days and it wasn't worth $50. The photos were deceiving this place is in desperate need of a make over and either turn it into an apartment complex cause 60% lived there or remodel and be a motel. Would NOT recommend. I didn't read the reviews until my second night that's my bad but I was there to visit my son who had passed away a month earlier so I had more pressing issues on my mind.

7,0 Bien

Points positifs: The beds were comfortable

Points négatifs: The A/C was way too loud, and it was either too hot or too cold in the room

Points positifs: The price I got for the room and the breakfast that was offered

Points négatifs: The room where we were placed in looked like it was damaged by someone, the front door was very loose and carpets were stained badly along with broken blow dryer and beds were badly stained and broken entertainment center, shady characters hanging around

10,0 Excellent

Points positifs: How quiet it is

Points négatifs: No blow dryer in the room

2,0 Médiocre

Points positifs: I'm a travel nurse who travels with my dog who is very well trained and 11 years old. If you have a hotel that's "pet friendly" it should be JUST that. No BS surprise fees. The woman who checked us in was pleasant... that's about it. Bad experience.

Points négatifs: Hotel hit us with an unexpected $50 deposit on top of what we had already paid for the room, AND another $20 per pet/night fee. Room was very dirty, old pet urine stains by the door, carpet torn up.The bed was incredibly uncomfortable and lopsided.

6,0 Bien

Points positifs: Nice people

1,0 Mauvais

Points négatifs: Receptionist was very rude and slow on check in!

2,0 Médiocre

Points négatifs: I had to fight with the front desk Lady because she hung up in my face about my deposit that was supposed to be returned to me on my card and it took more than a week to get it back .. exactly 10 days . She is very unprofessional and rude and likes to argue when she did the wrong thing in the beginning by not returning the money to my card when she said she was. I was nice to her until she hung up on me rushing me off the phone.

3,0 Médiocre

Points positifs: It is quite.

Points négatifs: the back side of the bed had garbage.I went to the office to get quarters the guy asked me how much I needed and I said 10 he then looked at me crazy and said I can't give you that much is it for Landry they need to work on there hospitality.

7,0 Bien

Points positifs: There wasn't any.

Points négatifs: That there was people shooting at each other in parking lot.

4,0 Correct

Points positifs: There was garbage still in my room behind the fridge and under the bed

Points négatifs: how I had to pay for a deposit, oh but the person who supposed to do there jib, can't even do it right, the room was still dirty. Oh but I have to pay a deposit.

2,0 Médiocre

Points positifs: The staff was friendly and the location was convenient

Points négatifs: Overall a very low quality hotel. Our room smelled heavily of pot and cigarette smoke, to which we found a bag over the smoke detector. Dirty rag was left in the sink and bathroom fan dumped dust all over floor. Not very clean.

1,0 Mauvais

Points positifs: The hotel owner told us he was looking in our hotel room window and seen us smoking cigarettes TOTALLY NOT TRUE then said owner told us he had 2 other staff members watching us NEVER AGAIN will we stay here pretty sure its VERY ILLEGAL for him to spy ppl