Business Context Diagrams \ Myths \ Myth # 3

Myth # 3 - Everything a business does must appear on the business context diagram

I once had the privilege of coaching an Analyst who believed that everything a business does should be included on the business context diagram. You must not think that way, and only include the core business services, omitting all supporting services.

For example, in order for a company to be able to provide products or services, it must have a staff, and thus, the company must recruit. Recruiting is usually a supporting service and would normally be excluded from the business context diagram.

However, if the business is a headhunter or a staffing company, then recruiting becomes a core service, and thus should appear on the business context diagram.

By looking at the value chain proposition (assuming it is well defined) you can get some insights into the core business services the business provides.

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