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8 of us stayed here for 2 weeks in July. Chalet is lovely, loads of space for 8 of us - think it could easily accommodate more. Living area and kitchen were fabulous - just as they looked in the photos and we had fantastic views of the mountains. Chalet was spotless and amenities could not be faulted. We had access to all of the rooms in the chalet except for the bunk rooms and there were plenty of bathrooms for all. Hot tub was spotlessly clean and fabulous. A real home from home. My adult children are plotting a return visit in winter!5 minute walk to the Prarion chairlift, Lake, bakery and free bus to take us into Chamonix. 10 minute walk to the nearest pub & restaurant. Fireworks, champagne and chips at the Lake on Bastille Day were fantastic!Only 2 issues - the property was exceptionally hot at night with no air conditioning. The outside space was large but the furniture could have been more updated at not much cost. We expected sunbeds as the weather was fabulous and we were hoping for a bit of sunbathing in between walks. The photographs showed beds and there were cushions for them but they were not there. On request however the staff at Chamonixallyear brought us 2 beds of their own. I appreciate that in the winter this is not an issue but in Summer some nice garden furniture at this property would make this 5 star.

Would you recommend this hotel to a friend?
Yes.

Was this review helpful? Yes

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Management Response

14 Sep 2017

Thank you for your review of your stay in Chalet Jean. We are very pleased that you found everything that you needed and enjoyed the elevated location in Les Houches. Unfortunately the chalet doesn't have sun loungers anymore so we have removed these photos from the site, but we are glad that we could help provide some for you, and we will pass on your feedback regarding the garden furniture to the owner for his consideration. We do hope we'll see your children again soon for a winter stay!

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

“Lovely Chalet in a great location but a few tweaks needed to make it 5 star”

Reviewed August 7, 2016
for a stay in July 2016

1

person found this review helpful

We stayed for a week at the end of July 2016. As we were a family of 4 we hired as a 3 bedroom version which is a great idea as the rooms on the bottom floor can all be locked out of use.

Location - the location was fantastic, a 5 min drive from the centre of Les Houches which is a lovely little quiet town. The chalet is a 10 min walk to the Prarion lift. The view from the chalet are wonderful, snow capped mountains in virtually every direction. It is down a private road and is a very quiet area.

Chalet - the lounge is huge and is very cosy. The bedrooms are fairly small but are fine. The top floor has 2 double bedrooms, a toilet, a showe and a bathroom. It's a little strange in that one bedroom has a large ensuite but it has a bath with no shower meaning the 4 of us were sharing 1 tiny shower. The chalet has a large play room. However, although this was advertised when we booked it was locked out of action which is not right. Our booking agent (Chamonix All Year) did however open it up although the table tennis bats were broken. There were no toilet rolls when we arrived and we had about 24 inches of walldrobe handing space for 4 people for a week as all the other were locked. Also, loads of light bulbs were not working which was mentioned to our agent on arrival but nothing was changed during our stay. The cushions for the outside chairs were dumped against the kitchen cupboards. There were no clothes for washing up....a small welcome pack would be useful

These are all small things but should be addressed are probably more the issue of Chamonix All Year to correct and are not issues with the property itself.

I'd highly recommend this chalet, we had an amazing week. Get these small things right and it would be 5 star.

Value

Rooms

Location

Cleanliness

Service

Would you recommend this hotel to a friend?
Yes.

Was this review helpful? Yes

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Management Response

14 Aug 2016

Thank you for your detailed review of your stay in Chalet Jean (3 bedrooms). We are very pleased that you liked the chalet and enjoyed your stay. We're very sorry that there were a few niggles during your stay - we do usually provide toilet roll and washing up sponge etc. on arrival to get our guests started so we apologise that these were missed for your arrival. We're glad that we could come and drop off the toilet roll for you and open up the doors as requested on the day you arrived to set you up and provide access to additional hanging space too, and we do apologise for the light bulbs which seem to have slipped through the net. Thank you for the feedback - we will take it on board to ensure that the same issues don't happen for future guests. We hope to see you back again soon in Chamonix.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC