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APPLICATION OF COMPUTERS TO TRANSIT INFORMATION SERVICES

VOLUME I OF THIS STUDY IS AN EXECUTIVE SUMMARY OF A REPORT WHICH INVESTIGATES THE POSSIBILITY OF USING COMPUTERS IN TRANSIT TELEPHONE INFORMATION SERVICES. THE CONTENTS OF THE COMPLETE STUDY, AS PRESENTED IN VOLUME II, IS PRESENTED IN THIS REPORT IN NARRATIVE FORM USING A MINIMUM OF TECHNICAL INFORMATION. IN STUDYING ALL PHASES OF TRANSIT TELEPHONE INFORMATION SERVICES, IT WAS FOUND THAT COMPUTERS WOULD NOT BE COST EFFECTIVE BUT THAT THEY WOULD CONSIDERABLY UPGRADE THE STANDARDS OF SUCH A SYSTEM. /UMTA/