Best Buy Sub Chooses AT&T Telepresence

— January 07, 2011

AT&T announced that the leading mainland electrical appliance retailer Five Star, a wholly-funded subsidiary of Best Buy, has signed a three-year contract for AT&T Telepresence Solution in China. Five Star is tapping the power of AT&T Telepresence Solution to provide an "in-person" meeting experience to facilitate global collaboration with its leadership team at its U.S. headquarters, employees, and with inter-company partners worldwide without having to travel cross-continent.

Best Buy already has four AT&T Telepresence Solution rooms globally; two at the global headquarters in Minneapolis, one in London, and one in Toronto. By teaming up with Cisco and Shanghai Symphony Telecom Co., Ltd. (SST), AT&T recently completed the deployment of two new telepresence rooms for Five Star at Nanjing and Best Buy in Shanghai, respectively.

In collaboration with SST, AT&T has the industry-leading AT&T Telepresence Solution in China. AT&T has been in China for more than 20 years. With both the first Sino-foreign telecom services joint venture in China and network interconnection agreements with local carriers, AT&T services have nationwide coverage in more than 135 cities, providing global connectivity services to multinational corporations in China.

"AT&T Telepresence Solution enables us to communicate and collaborate more effectively not only with our U.S. headquarters, but also with our inter-company suppliers and business partners around the world. It helps us to reduce our travel cost and enhance employees' productivity," says Nicolas Wang, retail president of Five Star.

"We are working aggressively to expand our operations and open more stores in China in 2011. AT&T Telepresence Solution allows us to connect with our offices in China, and with the leadership team of Best Buy in the U.S. to seamlessly accelerate business decision making, which is critical to our expansion in China," says Joseph Cheng, CEO of Five Star.

"AT&T Telepresence Solution offers an effective collaboration option for Five Star to experience real-time, face-to-face meetings with the U.S. headquarters, other suppliers and business partners worldwide," says Johnny Ng, AT&T Greater China general manager. "We are committed to providing customers with leading-edge solutions to transform the way they communicate and collaborate, helping them to increase business velocity while reducing carbon emissions."

AT&T Telepresence Solution is a flexible, scalable service offering with a full range of management options. It supports telepresence sites in 75 countries and territories, with plans to add other countries in the future.

Best Buy Sub Chooses AT&T Telepresence

—

AT&T announced that the leading mainland electrical appliance retailer Five Star, a wholly-funded subsidiary of Best Buy, has signed a three-year contract for AT&T Telepresence Solution in China. Five Star is tapping the power of AT&T Telepresence Solution to provide an "in-person" meeting experience to facilitate global collaboration with its leadership team at its U.S. headquarters, employees, and with inter-company partners worldwide without having to travel cross-continent.

Best Buy already has four AT&T Telepresence Solution rooms globally; two at the global headquarters in Minneapolis, one in London, and one in Toronto. By teaming up with Cisco and Shanghai Symphony Telecom Co., Ltd. (SST), AT&T recently completed the deployment of two new telepresence rooms for Five Star at Nanjing and Best Buy in Shanghai, respectively.

In collaboration with SST, AT&T has the industry-leading AT&T Telepresence Solution in China. AT&T has been in China for more than 20 years. With both the first Sino-foreign telecom services joint venture in China and network interconnection agreements with local carriers, AT&T services have nationwide coverage in more than 135 cities, providing global connectivity services to multinational corporations in China.

"AT&T Telepresence Solution enables us to communicate and collaborate more effectively not only with our U.S. headquarters, but also with our inter-company suppliers and business partners around the world. It helps us to reduce our travel cost and enhance employees' productivity," says Nicolas Wang, retail president of Five Star.

"We are working aggressively to expand our operations and open more stores in China in 2011. AT&T Telepresence Solution allows us to connect with our offices in China, and with the leadership team of Best Buy in the U.S. to seamlessly accelerate business decision making, which is critical to our expansion in China," says Joseph Cheng, CEO of Five Star.

"AT&T Telepresence Solution offers an effective collaboration option for Five Star to experience real-time, face-to-face meetings with the U.S. headquarters, other suppliers and business partners worldwide," says Johnny Ng, AT&T Greater China general manager. "We are committed to providing customers with leading-edge solutions to transform the way they communicate and collaborate, helping them to increase business velocity while reducing carbon emissions."

AT&T Telepresence Solution is a flexible, scalable service offering with a full range of management options. It supports telepresence sites in 75 countries and territories, with plans to add other countries in the future.

topics

Must See

FEATURED REPORT

Retailers and hospitality enterprises are well aware that mobile technologies must be driving consistently high standards of in-store or in-location customer engagement. These are key imperatives for customer relevance, financial gains, loyalty and brand advocacy. However, more often than not, such standards break-down in stores due to a wide variety of reasons. Download this benchmark report to understand how mobile is driving a more personalized engagement and key business pains, performance and capabilities related to in-store customer engagement.