PAYMENT OPTIONS

Not all Pennyrile members pay their electric bill at the same time. In fact, there are nine pay cycles each month. The statement you receive will state the date your particular bill is due. Payment after the stated date will result in the addition of a 5% “late charge”. After the due date, the bill is considered delinquent and you will receive a notice stating the amount and the date by which it must be paid to avoid disconnection.

In addition to traditional mail, we offer a number of payment options to our members. Options are listed below and how they can work for you.

Direct Line For Automated Payments

For your convenience, we have added a direct line for automated payments. Please have your member number ready, and call (866) 855-2577.

Automatic Payment - No More Checks to Write!!
No worries about monthly trips to pay your bills, late charges and paying bills on time when you travel. Now you can sign up for our new Automated Clearing House (ACH) payment program. Come by any of our offices to sign up.

Credit Card Authorization ProgramWith our Credit Card Authorization program, you don’t have to worry about writing a check or sending your payment to us every month. This convenient program automatically debits your payment from your credit card account. Each month you will receive a message on your bill with the date, and the amount we will be charging to your credit card. When you see this message on your payment stub, you no longer need to call in or mail a payment – it will be taken care of automatically! You may discontinue your participation by submitting a written notice to Pennyrile Electric. Come by any of our offices to sign up.

Residential Prepay Program

A member who pays a membership and connection fee for membership, may choose to participate in the Residential Prepay Program. For more details click here.

Touchstone Energy® Cooperatives is a national network of electric cooperatives across 46 states that provides resources and leverages partnerships to help member cooperatives and their employees better engage and serve their members. By working together, Touchstone Energy cooperatives stand as a source of power and information to their 32 million member-owners every day.