Note This update is no longer available. Customers who have purchased the Extended Security Update (ESU) for on-premises versions of this OS must follow the procedures in KB4522133 to continue receiving security updates after extended support ends on January 14, 2020. For more information on ESU and which editions are supported, see KB4497181. To verify ESU eligibility, please use any Monthly Rollup or Security Only update released February 11, 2020 or later, such as KB4537820 or KB4537813.

Summary

This optional nonsecurity update will help you verify that your eligible Windows 7 Service Pack 1 (SP1) and Server 2008 R2 SP1 devices can continue to get Extended Security Updates (ESUs) after the end of support date of January 14, 2020.

Notes

This update has no actual security content. This update is a test package we recommend that you deploy in your test environment. Install this update on your on-premise devices that are eligible for ESU.

This update is not applicable for Windows 7 Virtual Desktop (WVD) and Windows 7 Embedded OS.

Installing this update has no impact on getting security updates between now and January 14, 2020.

For technical support, customers must purchase Extended Security Updates and have an active support plan in place to get technical support on a product that has moved beyond the Extended Support date. Please call 1-800-Microsoft (642-7676) to receive support.

How to get this update

Install this update

Release Channel

Available

Next Step

Windows Update or Microsoft Update

No

This update is no longer available. See note at the top of the article.

Microsoft Update Catalog

No

This update is no longer available. See note at the top of the article.

Windows Server Update Services (WSUS)

No

This update is no longer available. See note at the top of the article.

Installation instructions

Install this update from one of the Release Channels such as Microsoft Update Catalog or Windows Server Update Services.

Verify the successful installation of this update by using your regular process such as Update History.

Prerequisites

You must have the following installed on your on-premise device before you apply this update:

Install the following SHA-2 code signing support update and servicing stack update (SSU) or a later SSU update:

NoteAfter activation, you can then continue to use your current update and servicing strategy to deploy ESU through Windows Update, Windows Server Update Services (WSUS), or whichever update management solution that you prefer.

Restart information

You do not have to restart your device after you apply this update.

Update replacement information

This update does not replace any previously released update.

Troubleshooting

If the installation of this update is unsuccessful, follow these troubleshooting steps:

Make sure that all the prerequisites mentioned in the "Prerequisites" section are installed successfully. To do this, you can use the command Get-hotfix -id KB<number>. Also, make sure that there is no restart pending on any of the updates.

Make sure that you are installing this update on the ESU eligible edition and supported architecture.

Verify that the ESU key is installed and activated successfully by using your script or the slmgr /dlv that you typically use. Reference the blog article to check the ESU key status.

If you experience issues with any of these steps, call the customer support number 1-800-Microsoft (642-7676) to receive support.