Contents

Depending on the interest of our readership, this page will be supplemented with you and Susanne, so that a particularly useful video manual will be created for DKB-customers and the ones, who want to become such customers.

Please use the comments box at the end of the page for questions and suggestions. Thank you!

1. Choosing the account: Is the DKB the right bank for you?

If you prefer the personal (sales) talk with a banker, if you get your bank statements from the bank statement printer or want to make payments through transfer forms, then the DKB is not the right bank for you!

For everyone, who wants a free online current account with the following features, the DKB is exactly the right bank:

If you want to learn more about this subject, please use the internal search feature of our special portal in the upper right. This online manual deals with the current account opening and the first steps afterwards.

2. Application for the free current account

The account opening has become significantly easier in the course of the past years. If you start with the online application now, you will only need about 5 minutes for filling the form. The application will be sent online without signature (!) – you do not have to print anything and save printer and paper costs –.

Account opening: paperless and without signature!

In the best of cases, you receive an answer from the DKB by e-mail within 5 to 35 minutes, in which you will be invited to legitimate (see next section). As soon as you got this e-mail, the automated creditworthiness check has already been completed and you get the DKB-account.

How to fill the DKB account application and to which points you have to pay attention to, we have summarized for you in this video:

3. Legitimating

It is stipulated by law that every bank has to determine the identity of the customer beyond doubt in the context of the account opening. This is called legitimating.

The DKB offers its interested parties two possibilities: VideoIdent and PostIdent. Both procedures are free of charge for you. You can decide what is more comfortable for you after watching the video documentation.

3.1 VideoIdent

3.2. PostIdent

Perhaps an interesting side note for you: up to this point, 35–40 % use the VideoIdent-procedure. The separation of men and women shows that only 20 % of women decide for the video variant. :-O Will this change thanks to the video documentation with Susanne?

4. The first letters of the DKB

(soon)

5. Online banking: The first login after the account opening

It is indeed the case that you are prompted to change the password at the first login. You receive the first password by mail. This is super self-explanatory, so that no separate instruction is needed.

In the following video, you will be guided through the most important areas, which you can discover as a new customer in the online banking. If you did not yet apply for your account, please watch the video anyway – as you can see immediately, whether you like the online banking and whether you would be able to deal with it.

6. Account switching service

I have already seen several account switching services, but the one of the DKB (with its partner FinReach) is by far the best. Take a look for yourself:

Open and cleverly set up the DKB-account ► online manual, 5.0 out of 5 based on 3 ratings

Who writes here?

Someone who gained experience with more than 100 banks in more than 20 countries during the past 15 years. My name is Gregor and if you click to continue you can find out why I am here and what this site is for ⇒ continue.