Tola Health Privacy Policy

This privacy policy sets out how Tola Health uses and protects any information that you give Tola Health when you use this website.

Tola Health is committed to ensuring that your privacy is protected. If we ask you to provide information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy statement.

To continue to comply with the relevant and current regulations, it is likely that Tola Health will change this policy by updating this page when appropriate. You should check this page occasionally to ensure that you are happy with any changes. This policy is effective from 1st May 2018.

What we collect

We may collect the following information:

Contact Details Name, Postal Address, Telephone number(s), email address(s) Customer Service Information Specific and relevant information that allows us to provide you with the service that you have requested.

Website Tracking Data

This site uses Google Analytics to track user interaction. This data is used to; determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Google Analytics also records your computer’s IP address which could be used to personally identify you, but Google do not grant us access to this. Google Analytics makes use of cookies. We consider Google to be a third party data processor (see below).

Cookies

A Cookie is the term used for a small text file created by a website that is stored in the user's computer either temporarily for that session only or permanently on the hard disk (persistent cookie).

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can control the use of cookies through your web browser. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Contact Forms and Email links

When contacting us by using a Contact Form like the one on our Contact us page or an email link like this one, none of the data that you supply will be stored by this website. Nor will it be passed to or processed by, any third party data processor.

The data will be assembled into an email and sent to us over the Internet using an encrypted SMTP service. Simple Mail Transfer Protocol (SMTP). The email content is then decrypted by our local computers and devices.

Third Party Data Processor

Google Mailchimp Zoho

Data Control

Controlling your Personal Information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you use a contact or other form through the website, there will be a clear and unambiguous statement (or statements) that will ask for your agreement for specific consents.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it. or using the unsubscribe form here.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to This email address is being protected from spambots. You need JavaScript enabled to view it..

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.