Milestone Executive Team

GARY BELL

Executive Director

Gary has been with Milestone since 1998. As Milestones' top executive, Gary oversees all aspects of client programs and services, along with forging and strengthening relationships with referral sources, government agencies and community partners. Prior to joining Milestone, Gary worked as a consultant for Allegheny County and earned his Bachelor’s degree in accounting.

Ken Wood

Assistant Executive Director of Administration

Ken Wood earned a Master’s degree in social work and is licensed in Pennsylvania. For the past 38 years, Ken has worked in a variety of mental health settings in both the community and hospitals. With Milestone since 1997, Ken is responsible for the overall day-to-day functioning of Milestone Centers.

Maureen Haggarty, Ph.D.

Chief Officer of Development and Communications

With 25 years of fundraising experience, Maureen serves as Milestone’s Chief Officer of Development and Communications. Previously she has worked as a newspaper reporter and editor, teacher from grades seven to college graduate level, and director of public relations. Maureen holds a bachelors in journalism, masters in nonprofit leadership and a doctorate in organizational development.

DARRYL BERGSTROM

Director, Health Care Quality Unit Northwest

Darryl Bergstrom joined Milestone Health Care Quality Unit Northwest in 2002. Darryl oversees the day-to-day operations of the HCQU which includes working to support and improve the health information and knowledge for the intellectual disabilities community service system by enhancing the ability to serve those with disabilities within a nine county region. Darryl is certified as a Mental Health First Aid Instructor and a QPR (Question, Persuade & Refer) Suicide Prevention Instructor. He earned his Master’s degree in Business Administration.

Natalie Symons, RN

Director, Health Care Quality Unit West

With Milestone since 2002, Natalie manages the Milestone’s Health Care Quality Unit (HCQU) West. She is responsible for the oversight of the program, which includes development of curriculum, assisting providers who support people with intellectual and developmental disabilities that have complex medical and behavioral needs, and enhancing the ability to serve those with disabilities within a nine county region. Natalie has been a Registered Nurse since 1996.

Scott Douglass

Director of Quality

With Milestone since 2001, Scott has served as Director of Quality since 2013. In his role, Scott ensures Milestone clients receive services in a manner that best suits them, with dignity and respect; he establishes outcome measures against key operational goals; and oversees program development, process improvement, and quality assurance. He has earned a Master’s degree in Health Care Administration and Bachelor’s degree in Psychology.

David Fath

David has been a Milestone team member since 1997. His responsibilities include oversight of all levels of case management, hospital and forensic liaison services, representative payee services, and emergency services. David also chairs Milestone’s policy committee. He holds a Master's Degree in Public Health.

David Gigliotti

Director of Mental Health Rehabilitation

Dave has more than 30 years of human service experience. Part of the Milestone team since 1996, he oversees Milestone’s mental health rehabilitation program, which encompasses the Mental Health Residential Program, Peer Support Program, Partial Hospitalization and Social Rehabilitation. Dave has earned a Bachelor’s degree in Social Work and holds a Master’s of Public Administration.

Testimonials

I want to thank Milestone HCQU West for the great trainings they provide for our individuals here at The ARC of Mercer County! We love HCQU West and are all excited about the pedometers that they gave us today! We appreciate it!

- Nicole Rudd, The ARC of Mercer County

Milestone treats me like an adult, the people here care about me.

- Dottye, Milestone client

While my daughter is experiencing many changes in her life right now and struggling to maintain some stability, I am thankful for the Milestone Work Activity Center, where she attends three days per week. It is the only constant in her life right now. I appreciate the understanding and flexibility they give to my daughter.

- Ribitha, mother of Milestone client

I am writing in regard to Amy Simon (Milestone HCQU West) and her trainings. She is absolutely awesome! I learned so much from her. I loved how she interacted with the individuals, staff and myself. Amy never talked above anyone and was so matter of fact. Amy was always kind, hands-on and asked the individual for permission to complete things. I cannot say enough about how positive Amy is and how well she teaches. I am so glad I was able to meet Amy. So many times with what we do, we only hear the bad that we do!!! Amy is just wonderful!!!

- Jennifer Comperatore, FamilyLinks Supports Coordinator

I love coming here.

- Joe, Milestone client

This was the first Milestone HCQU West webinar in which I participated and I found it to be worthwhile. I recommended upcoming webinars to my coworkers and lifesharing families.

- Allison, Lifesharing Agency, Bethlehem, PA

Milestone has opened a whole new world for my niece. She has come out of her shell; she’s happier and she has her own life.

- Laurie, aunt of a Milestone client

The home study training courses offered by Milestone HCQU Northwest are a lifesaver for me! They are interesting and informative and most importantly, convenient to my schedule. I even share the home study courses with my staff, who are required to complete 12 hours of annual training. The topics are relevant to our issues and we have used the information in the day-to-day care of our residents.

- Laura Mesoraco, Owner/Administrator, AM/PM Personal Care Home, Inc.

Milestone has made a difference in my life.

- William, Milestone client

My daughter has been at Milestone for nine years. She enjoys learning different jobs and she is very proud to bring home her paycheck and show everyone how hard she has worked.

- Sheila, mother of Milestone client

Milestone HCQU West's 'Commonly Prescribed Medications' course is really helpful. With this training I understand the importance of observing individuals before and after a medication has been administered.

- HCQU West Trainee, Loyalhanna, PA

We are so thankful for Milestone’s Work Activity Center, and that our son gets to earn a paycheck with his friends.

- Geraldine, mother of Milestone client

I’m so grateful because Milestone fills a void for my son. He is much more sociable and gets along better with family members.

- Carol, mother of a Milestone client

Milestone HCQU West's 'Promoting Skin Integrity' course is very good. Everyone who takes care of people should take this course.

- Bobby, Mercer, PA

Knowing Milestone is here for my brother provides so much comfort.

- Paula, sister of a Milestone client

I’m on a limited income, but I make it a priority to give to Milestone every month. My son is doing so well there. I’ll do whatever I can to support the organization.