Also, answering your phone, Scrooge might have been on to something, and leaving a job you love

Back in September, I wrote about the Business Model Canvas, a powerful tool for rapidly capturing your business model. However, I have found some of the categories in the business model canvas to feel a bit abstract. So, I have found myself gravitating instead to a variant of the Business Model Canvas created by Ash Maurya called the Lean Canvas.

Learn what motivates people instead of animals. Also, how to remember people's names, and make the most of your data.

No matter what your business does, your operations generate a wealth of data that you can use to drive decision-making. The key is collecting it consistently, analyzing it carefully, and acting on it confidently.