Error Logging Into Mobile App through DMZ

Applies to:

Oracle Time and Labor - Version 12.2.5 and laterInformation in this document applies to any platform.

Symptoms

Problem Statement:When attempting to log into Mobile Timecard App through the DMZ, the following error occurs.

ERROR-----------------------

"Server returned an unexpected error."

Steps to Reproduce:-----------------------The issue can be reproduced at will with the following steps:1. From the iPhone or Android app, login to the mobile timecard app2. Receive this error and returns user to login screen3. Login again and app is frozen

Cause

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