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Digital Transformation — From Digitisation To Disruption

Since the onset of the digital age in the 1950s, we have been subjected to an ever-increasing rise in digital transformation—it took 38 years for the radio to reach a market audience of 50 million users; it took Facebook just two years to achieve the same feat.

Ricoh is synonymous with digital transformation in the education vertical, from providing software solutions that enable exam script digitisation, workflow and storage, through providing managed, user-centric print services and on to products specifically designed to expedite the transfer of information. When the University of Canterbury was looking to better manage print processes utilised by its 41,000 registered users, it turned to Ricoh to provide the solution—a solution that saw more than 134,000 pages processed in the first two days of operation.

Now, as we find ourselves on the threshold of the fourth industrial revolution; a time when technology has the power to disrupt the way we conduct business on a scale unseen since the industrial revolution of the 18th century. Unified Communications, as an example, allow for collaboration between faculties/campuses/universities from wherever a WiFi connection exists, enabling the real-time transfer of information and ideas from practically every corner of the globe—we know, we use the technology ourselves.

All of this is paving the way for artificial intelligence (AI) to further impact education through the development of machines capable of advanced problem solving, planning and learning. In 2012 the Google Brain—a cluster of 16,000 computers—trained itself, by mimicking human brain activity, to recognise a cat from more than 10 million digital images taken from YouTube videos; a mere fifteen years after IBM’s Deep Blue defeated chess champion Garry Kasparov.

In a world where the next generation is just around the corner, what will the next 3 years bring?