Fort Worth, TX Holt Fiat

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FRAUD is the word I believe best describes the way Holt Fiat of Hurst does business. PROOF: 7/28/2016 their website advertised a 2017 Fiat 124 for “Final Price” of $25385. When I contacted them they revealed that I MUST also pay “for a few extras…we did something to the paint” so the price that…

Owner said to come down and say it to his face..I visited the fort Worth location 5 days ago. Typical visit, not the typical experience.Tony is a part owner of the location and "works" in Used Cars. Certain perks must come with being a part owner because he called me on the phone and told me to …

Beware….Holt dealer on Loop 820 uses bait car! Not sure if the other Holt dealer do it. They advertise a car at a good price that looks clean, get ya to drive out to take it for a test drive, then BAM!.....”Ah we just sold it, hey could I interest you in this other car” They called to confirm I …

From Business: Grubbs Infiniti, located in Grapevine, Texas, is a full-service automobile dealership that offers new vehicles from Infiniti and all makes of Pre-Owned vehicles. We offer several models, such as the Q40, Q50, Q60 Coupe and Convertible, Q70, QX50, QX60, QX70 and QX80. Grubbs Infiniti provides a range of cars, and sport util…

From Business: At BMG Auto Group in Decatur, Texas we specialize in clean and reliable cars, trucks and SUV's. When quality counts call BMG Auto Group. Our knowledgeable staff will help you through every stage of the vehicle buying process. We offer a no-credit-check program, along with a no-hassle financing program. In-house financing a…

From Business: AA Wrecker Service, strives to provide the newest equipment, cleanest trucks & the most advanced tools. We employ the most knowledgeable & courteous office staff possible. In turn, this provides the most well-tuned and highest-caliber team in Tarrant County. We provide professional and prompt service! Whether you’ve been i…

Just bought our second car in three months from Roger at Sewell Infiniti FTW. The buying experience it like none other! There's none of the "salesman tricks" that you see at all the other dealerships! They go above and beyond to make the experience easy, pleasant and to build repeat cu…

From Business: The Sewell Family of Dealerships is just that - a family. And a remarkably functional one, at that. The secret is in how we treat others (and each other). We don't view ourselves as a car business so much as a service business. That's why generations of people have worked here, and even generations of customers have bought…

Very nice and polite workers. Everyone is very nice. I called to make an appointment three days previous to my date set, but only the next business day over. They fit me in no problem and when I needed a reschedule to the following day there was no issue. They offer free refreshments while you w…

From Business: Thank you for your interest in Denton Auto Sales. We know buying a car can be a stressful ordeal. You want something practical. You want something that runs. You want something you will be proud to drive... What you don 't want is a pushy car salesman who is just trying to make a sale. Well, Denton Auto Sales is a great de…

From Business: Ewing Chrysler Jeep Dodge Ram has been making our customers smile since 1972. As your automotive ambassadors, we’re committed to providing you with an exceptional experience every time you visit us. We offer an extensive inventory of new and pre-owned vehicles in the Chrysler, Jeep, Dodge and Ram families, and our technici…

I wish I could give 10 stars. I feel like Steve is my brother. My daughter is a student at TCU and he is taking care of her car like it is his daughter's. I totally trust him and can't say enough good things. I only hope that if she leaves Fort Worth that I can find another Steve.

Bought a 2012 Chevy 2500 from them at the beginning of the month as is. The finance manager was good and didn't try to play any money games with me. She had us in and out in 30 minutes. Our sales rep, Lester, was knowledgeable about the truck.But the great part is Kent, one of the owners, stood behind his product. I was only 5 miles down the road after picking up the truck and the tire pressure sensor warning light went on. I called and was told to take it to a shop and they would pay the bill. Sure enough, Kent was good on his word and mailed me a check after it was discovered that all four TPMS sensors were bad. Not many dealers would have done that on an as is vehicle.Anyone in the SW Fort Worth area should definitely check these guys out.

Worst car buying experience I have encountered at any dealership. The lack of knowledge on the vehicles they sell was consistent with each person I spoke to. With so many options to buy a car, use any of them but AutoNation

On Saturday December 2 my day starts to look bad I bring my car into get a engine check a employee bye the name jon-Eric BoyD ask me for 5 minuets of my time i said okay but my credit is bad he said just give me five minutes in about ten minutes he said two me come go with me for a test drive in a new car Jon-Eric BoyD work so hard for me I honor buy the work he did he showman qualities and i am human by the spirit he has no one bin so carry me did i anything and all the support through out the day if you are looking for the best customer service go to ALFA ROMEO FiAT all the work and owner is out standing you will dive a car gives Jon Eric BoyD five minutes for your time thank you all Godbless Happy Holiday cdouglas

Owner said to come down and say it to his face..I visited the fort Worth location 5 days ago. Typical visit, not the typical experience.Tony is a part owner of the location and "works" in Used Cars. Certain perks must come with being a part owner because he called me on the phone and told me to come down and say the following to his face.Tony held my keys, and then 2 days later sent me a txt to let me know he also had my license and asked me to buy the car I was looking at. It took 3 hours and a trip to every department to get my keys back so I decided to take steps of my own to get my license back.5 days later,... I still don't have my license.I told Tony I would rate and post my experience on social media until I got my license back.Each day I have been explaining my experience to the dealer and to other dealers with the same name, Tony continues to refuse the return of my property.Ryan Thompson

I bought a 2014 Cadillac XTS from there last year. I haven't even had the vehicle over a year and the screen has went out . It has a stack in the Cadillac from the factory . I have called the warehouse , everywhere to speak with managers etc and nobody wants to own up to cadillacs mistakes. The cadillacs ranging from 2013-2015 the stack touch screen goes out where you can not control your Ac controls etc and the warranty does not cover it because the radio is included. That's not the customer fault that Cadillac made the vehicle like that from the factory. They should recall it and fix our car. We paid good money for a Cadillac and to get service and treated like crap is unacceptable . I went to frank Kent drove 3 hours for them to tell me to bring it and we will see if we will help fix it or fix it period under good will. So I drove 3 hours there and dropped it off. They didn't offer to help me with the diagnostic test even though I have paid for it once in temple Texas Cadillac dealership , they basically said the manager said he doesn't want to deal with this situation sorry. So screw you pretty much your stuck. They charged me 140.00 for the test full service. I don't think that was fair to a customer who had paid 30,000 for a vehicle and haven't even had it a year. This a problem that Cadillac needs to correct because it is not fair to customers who has these problems and has paid good money to get treated this way. The frank Kent dealership gave me great customer service when they was getting my MONEY. Soon as a problem arises don't expect any help. I wouldn't go back now . I wouldn't recommend this dealership again. They didn't even offer to help give a discount or anything . Not good customer service to me. I am very disappointed. Cadillac needs to fix this problem. Recall the stack and be responsible for your vehicle that you put on the market to sell. We are paying customers and derserve to be treated fairly and have a dependable good car.