Apple has rolled out repair program for this iPhone: 9 things you need to know

Apple has rolled out repair program for this iPhone: 9 things you need to know

Gadgets Now

Ever since their launch in 2007, iPhones have been the biggest revenue driver for Apple. Over the years, iPhones have continued to rule the popularity charts despite some ups and downs. The company recently faced a lot of backlash after it publicly accepted that it has been tweaking battery performance of iPhones to improve performance. However, the company is fixing the issue in the upcoming iOS11.3 update.

In another issue, some iPhone 7 users have complained that they face "No Service" in the status bar even when the cellular coverage is available. Apple has rolled out a repair programme to address the same. Here's all you need to know about the flaw as well as the repair programme.

What's the issue?

The issue at hand doesn’t really affect the iPhone 7 but it does shows incorrect information on the screen. Some iPhone 7 users recently started complaining about the ‘No Service’ bug. In this, the handset showed no service on the top-right corner, even at places that have full coverage.

Reason for iPhone 7's 'No Service' bug

The Cupertino-based tech firm says that this issue is happening due to a component failure in the main logic board of the iPhone 7. Apple, however, has not given the details yet.

Model numbers affected

Apple has also mentioned the iPhone 7 model numbers that are affected and may show ‘No Service’. The four models are - A1660, A1780, A1660 and A1779.

Affects models made between September 2016 and February 2018

Besides giving the model numbers, Apple has also provided the date range in between which the affected handsets are manufactured. The affected iPhone 7 smartphones have been manufactured between September 2016 and February 2018.

Smartphones will be repaired free of charge

Yes, Apple is repairing all these affected iPhone 7 units free of charge. Users won’t have to pay a single penny to get the device fixed from the authorised centre.

Those already paid will get reimbursements

For those iPhone 7 users who have already paid for the repair for the similar issue, Apple will be getting in touch with them over email for reimbursement. In case you are one of them who have paid for it and have not yet received an email, they can get in touch with Apple. The firm, however, asks users to wait until end of March 2018 for the reimbursement email.

Countries affected

The iPhone 7 models A1660, A1780, A1660 and A1779 that are made between September 2016 and February 2018 and are being sold in China, Hong Kong, Japan, Macao and the US, are the ones that are affected according to Apple.

Repair restricted to the original country or region of purchase

Also mentioned is that Apple may repair the models purchased from the aforementioned countries, within the country itself. This means that if you purchased an affected iPhone 7 from the US, it won’t be repaired anywhere else in the world except for in the US.

Can only be fixed in Apple Service Centres

Another limitation is that this fix won’t be possible with third-party sellers. The affected iPhone 7 smartphones can only be fixed in Apple Service Centres.