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Grand Hotel in Louisville - Galt House Hotel

Grand Hotel in Louisville

I stayed at Galt House with girlfriends for a weekend getaway. We read many reviews of Galt House and wanted to stay here for its historic footprint on the city. We were in a suite, so we were not able to stay on the historic tower of the hotel. If we had known this, we might have booked two rooms in the other tower. We explored the hotel and in a word, it is HUGE! Great bars, restaurants, and views of the city! The room was pretty average, but we did have a great view of the river and very comfortable beds. We had great housekeeping as well. They were very attentive, and even apologetic when we needed more towels. The public areas of the hotel are what make this place special. We did not eat at the restaurant, Rivue, but we did try out their bar. We wanted to see the city from the top of the hotel and it did not disappoint! It was top notch with some very interesting and unique cocktails! Galt House is within walking distance of 4th Street Live and many restaurants and attractions such as the Louisville Slugger Museum, Yum Arena, Frazier Museum and KY Center for Performing Arts.More

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Stayed: December 2012, traveled with friends

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Ask Cindy L about Galt House Hotel

Thank Cindy L

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

GaltCustomerCare, Public Relations Manager at Galt House Hotel, responded to this reviewResponded January 24, 2013

We're so glad we could help make your weekend getaway a great one! Thank you for staying with us and we hope to see you again!

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

We had no problems at the hotel, but there was nothing particularly special about it. Check-in was easy and they met our requests for a high floor with a view by putting us in the Rivue tower, which was nice. The concierge was always friendly and gave us coupons for nearby restaurants. The room was pretty spacious, however lacked basic amenities such as soap, a pen and a pad. There were lots of channels on the television and beds were fine. The carpet looked kind of old and worn out, as did the comforters. The location was good in the sense that it's close to both convention centers, however, the area itself is kind of dead. We never ate in the hotel, however the drink prices at the bar were reasonable to someone coming from NYC. It seemed like there were nicer, trendier hotels in the area, however we got the best rate here. Overall, not terrible, but there are better options out there.

Stayed: January 2013, traveled on business

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Ask Jean_Ralphio about Galt House Hotel

Thank Jean_Ralphio

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

GaltCustomerCare, Public Relations Manager at Galt House Hotel, responded to this reviewResponded January 21, 2013

Thank you for your feedback. We appreciate that you choose our hotel for your visit to Louisville!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

our favorite place to stay in Louisville. Friendly staff and very knowledgeable. Outstanding views over the Ohio River! great staff, very impressive, be sure to check out Al J's bar with the fish tank bar and the bird cages. Clever. The Club 360 a top of one of the towers has the best views to work out we have ever been. just awesome

Stayed: January 2013, traveled on business

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Ask Paul D about Galt House Hotel

1 Thank Paul D

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

GaltCustomerCare, Public Relations Manager at Galt House Hotel, responded to this reviewResponded January 21, 2013

Thank you for staying with us! We appreciate your feedback and hope to see you again soon!

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

We were pleasantly surprised about the set up of the room we stayed in, tenth floor, very spacious, but to get down to the details, there were not enough trash cans, not enough coffee supplies for the morning to make in your room, and to boot, not enough toilet paper (and they did not replenish everything either!

Room service did not replenish everything as you thought they would, like simple things, (TP), the ironing board was broken, and the soap for the shower was not replenished and they did not pick up previous evening things as you thought they would (dirty glasses).

We do have to say the service of the hotel (check in, bell service and all services) were great!

The food was too!

If you want to sleep in a 5 star clean place, this isn't the one for you... everything else was great!

Stayed: January 2013, traveled on business

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Ask Lori N about Galt House Hotel

1 Thank Lori N

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

GaltCustomerCare, Public Relations Manager at Galt House Hotel, responded to this reviewResponded January 21, 2013

We're sorry that your stay did not meet expectations. We will make sure your feedback gets to the right people to take action. Thank you for staying with us!

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Spent a few days here for a work function. As some have said, it's a little dated but great rooms, good service, and clean. Great location too. 4th Street Live just a short walk. Lots of businesses up there; food and drink.Good job Galt!

Stayed: January 2013

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Ask bigdogohle about Galt House Hotel

Thank bigdogohle

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

GaltCustomerCare, Public Relations Manager at Galt House Hotel, responded to this reviewResponded January 31, 2013

Thank you so much! It's our pleasure to make sure you have a great stay in our hotel and in Louisville! Please come back and see us again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Comfortable, spacious room in the Rivue Tower. Desk staff was friendly and knowledgable about area events.Several restaurants to choose from in the hotel.Thelma's in the conservatory has fresh HUGE cookies that are delicious

Stayed: January 2013

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Ask Fencin about Galt House Hotel

Thank Fencin

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

GaltCustomerCare, Public Relations Manager at Galt House Hotel, responded to this reviewResponded January 21, 2013

Thank you for staying with us! We appreciate your feedback. And you're right-- the cookies at Thelma's are huge and amazing!!

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.