Store Listing Guidelines

To help promote an enjoyable experience, you must adhere to the following guidelines when listing items on the Sansar Store (the “Store” for short). These guidelines aim to help you list items effectively so that buyers can quickly and easily find what they're looking for.

Items must not contain any references to Linden Lab, Sansar, Second Life, or any other Linden Lab-related terminology that may imply a false relationship with or sponsorship, endorsement, or employment by Linden Lab.

The following requirements apply to all text associated with item listings:

Only alphanumeric and basic punctuation characters, such as commas, periods, slashes, colons, dashes, underscores, and quotation marks are allowed. Sansar does not support international characters at this time.

Senseless or excessively repetitive use of characters, in Linden Lab’s sole discretion, is prohibited.

Avoid replacing letters with special characters or numbers (e.g., replacing “A” with “@” or “I” with “1”). You will want to make it easy for your item to appear in search results.

There should be no leading, trailing, or creeping white spaces.

Control characters and line feeds are not allowed.

Listing Guidelines

Item Name

The Item Name is the name that appears on the buyer’s inventory list. This name is designated upon file upload to Sansar and cannot be replaced.

The Item Name:

Must adhere to a character limit of 100 characters maximum (including spaces).

Must contain a clear and accurate name in order to make it easy for people to find your item in their inventories.

Must contain alphanumeric characters and cannot consist solely of special characters.

Must not contain personal branding or username references.

Should avoid long strings of text in the Item Name. Long Item Names truncate after two rows of text in the inventory.

Must focus on showcasing the script’s capabilities. We highly recommend taking a screenshot of the script as applied within a scene or experience.

Must not contain text and symbols, with the exception of those that help define scripts (e.g., C#, Script, or </>).

May use script icons.

The Main Image for audio:

Should use an image that represents or conveys the audio.

May use audio or sound icons.

Sample Main Images:

Suggested image formats for Main images

An object against a background is allowed.

Having branding and/or text as part of the object is allowed.

Showcasing an accessory on a avatar model is recommended.

Unacceptable image formats for Main Images

Text and insert images are not allowed.

User interface elements or controls are not allowed.

Branding logos are not allowed.

Avoid showcasing items that are not included in the listing in the foreground.

Avoid cropping the item. Showing the full item is recommended.

Avoid showcasing the item against a background that has poor contrast or lighting.

Additional Image Requirements

Uploading images in addition to your Main Image is not required. You may upload up to 9 Additional Images that supplement the Main Image by showing the item in use or highlighting details that are otherwise not visible in the Main Image.

Some suggestions per item type:

Additional images for objects may:

Showcase different angles of the item.

Show the item in use.

Highlight the scale of the item

Additional images for avatar attachments (Wearables) may:

Showcase different angels of the item.

Showcase the item from different angles on an avatar.

Additional images for skyboxes may:

Showcase the skybox from different angles.

Feature screenshots of an experience with the skybox in the background.

Additional images for scripts may:

Scripts may showcase an image of the available Script Settings parameters for the script.

Size limit - Avatar accessories have a size limit of 1m x 1m x 1m upon importing. Accessories larger than this limitation that were imported prior to the release on August 31, 2017 should not break and should still be useable in Sansar.

Triangle count - The avatar accessory must be less than 15,000 triangles.

Proximity to the avatar - Avatar accessories must be close to the avatar. The center of the accessory must be within the Axis Aligned Bounding Box (AABB) of the avatar. The AABB's area is as follows: 0.6m left and right, 0.4m front and back, and 2m tall from the feet of the avatar.

Audio

We strongly recommend that you include a detailed description of your audio listings and include information such as track length and mono/stereo/ambisonic type.

Objects

Set your 3D suite’s units to meters or feet, and model your assets to a real life scale. This is important because Sansar only allows limited scaling for scenes at this time.

We strongly encourage you to add a collision mesh to your objects. This will enable buyers to make your objects dynamic in their scenes.

If you are uploading architecture-type items, it is best to add an avatar in one of the additional images to provide size reference.