Are you ready to capitalize on the growing residential adoption of VoIP? As you roll-out VoIP within your
organization, are you confident that you can provide employees and customers crystal-clear communication
and dial-tone reliability that they have come to expect from traditional telephone service? Join us for this
free webinar by Keynote Systems, to understand service quality pitfalls you should address when rolling out
VoIP to your residential customers or within the enterprise. This first-of-its-kind study captures critical
performance factors that affect the end-user experience while placing coast-to-coast calls using leading VoIP
providers on various underlying T1 carriers, residential DSL and cable.

VoIP providers and network carriers can gain insight into how end-users perceive their service relative to
other competitors and traditional telephone service. Furthermore, providers and enterprises can implement
industry-wide best practices and build a VoIP monitoring solution to:

Detect call quality degradation in real-time and from the end-user perspective