Bring Call Center Jobs Back Home

Call center jobs are among those most commonly sent offshore. Think about it: When you dial for customer service, do you ever really know where the operator is located?

That can all change with the passage of the United States Call Center Worker and Consumer Protection Act. Congress is considering this crucial legislation that would protect U.S. workers and consumers in three ways:

>>Denying taxpayer cash to off-shorers, by creating a bad actor list that would stop companies that ship jobs abroad from getting Federal loans and grants and send them to the back of the line for government contracts.

>>Giving you the right to know, by requiring call center agents to tell you where they are located.

>>Giving you the right to transfer to a US operator, so that when you don't want a foreign call center, you will be transferred to a US-based operator.

Help bring call center jobs back home -- sign this petition urging Congress to pass the United States Call Center Worker and Consumer Protection Act.

Letter to

U.S. House of Representatives

I am writing to express my strong support for the United States Call Center Worker and Consumer Protection Act. This important legislation would help bring American jobs back home and give consumers the right to know where their call center operators are located.

With soaring unemployment rates, our nation cannot afford to continue allowing good jobs to be sent overseas. Call center jobs are among the most likely to be offshored, but we need these jobs here at home.

Companies that just a few years ago pocketed millions in taxpayer money to establish local call centers are now shipping those jobs to other countries. The United States Call Center Worker and Consumer Protection Act would curtail this practice and create more transparency for consumers.

This bill would support American workers and consumers in three ways:

>>Denying taxpayer cash to off-shorers, by creating a bad actor list that would stop companies that ship jobs abroad from getting Federal loans and grants and send them to the back of the line for government contracts.

>>Giving you the right to know, by requiring call center agents to tell you where they are located.

>>Giving you the right to transfer to a US operator, so that when you don't want a foreign call center, you will be transferred to a US-based operator.

This is common-sense legislation that will bring good jobs back to the United States and create more informed consumers. I strongly urge you to support this bill.