Callbox Success Stories

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Get an idea of how we meet our client’s #outsourcing requirements. goo.gl/u8gckA #casestudy #outsource #leadgeneration #b2bsales

Training and Telemarketing – an Award-Winning Tandem - B2B Lead Generation Company Malaysia. The Client The Client is a full service, award-winning training provider who specializes in sales and service performance, management and leadership development, and product knowledge.

They design and develop a variety of sales tools which are customized according to the needs of their customers. It has always been the Client’s aim to offer a wide range of unique products and services to help companies achieve their goals, which includes both customized and off-the-shelf solutions, such as social networking. During this particular marketing partnership, the Client is looking for companies with current organizational training needs who might be interested to acquire assistance in customizing their training process and tools. The Challenge Considering the stiff competition in the training industry, the Client saw it fit to double their marketing efforts in finding fresh leads and maintain their edge among their competitors.

Summary This global media company has proven its strength and flexibility in providing more than 30,000 marketing programs from the Fortune 50 to emerging start-ups for 17 long years now.
Training and Telemarketing – an Award-Winning Tandem - B2B Lead Generation Company Malaysia. Callbox Opens Doors For International Trade - B2B Lead Generation Company Malaysia. The Client The Client is an agency under the Ministry of Trade and Industry spearheading the development of Singapore’s external economy wing.

Its mission is to promote the overseas growth of Singapore-based enterprises and international trade. With a global network of over 30 locations, the Client offers services to help Singapore enterprises export, develop business capabilities, find overseas partners, and enter new markets. They work to position Singapore as a base for foreign businesses to expand into the region and Singapore-based companies. The Challenge The Client’s primary objective was to acquire foreign leads to participate in their ‘business matching’ trade portal. The Callbox Solution Callbox launched a Foreign Lead Generation Campaign. Based on the Client’s specifications, a target call list was provided from the Callbox database.
Can Outsourced Appointment Setting Services Have An Impact On Productivity?

It is not very easy for any company especially those that belong to the software industry to enjoy huge productivity in terms of gaining huge sales revenues and one of the reasons why it is not that easy and convenient for them is because of the stiff and fierce competition that each of these software companies are experiencing.

It can’t be denied that business long ago was very lucrative since there were only a few software companies trying to promote the same type of products. Today, there could be hundreds, if not, thousands of different software companies creating and developing new software applications and/or creating newer versions of an existing software program. They should really find some time in doing this kind of task so that they won’t be left behind by their fellow IT companies that are also their competitors.

They know that it would be useless for them to find new customers if they don’t have something that they can specifically offer to a certain potential client.
Leading Online Company Profits with Live Phone Operators - B2B Lead Generation Company Malaysia. The Client The Client is a worldwide market leader in online hotel reservations; provider of fast, secure and easy-to-use booking system with access to over 35,000 hotels, inns, B&Bs, and resorts.

The Client was losing online sales due to both seasonal and irregular network congestion. They believed that frustrated customers were abandoning the sales process when browsing seemed too slow. Factors beyond their control did not allow them to “fix the internet”. The Challenge The Client believed they could save these abandoned sales by making their online reservation system available over the phone, allowing potential customers to talk to a live operator 24/7. By electing to outsource, they hoped to find a single experienced call center could cut costs by managing both incoming phone sales and customer service for cancellations or reservation modifications.
Callbox: Providing Sales Support to One of the Largest Business Software Companies - B2B Lead Generation Company Malaysia. The Client The Client is the world’s third largest business software company.

The Client The Client is a leading supplier of shipping software and IT solutions.

Based in Singapore, it has more than 100 employees serving over 200 clients worldwide. Its IT solutions are being used by well-known customers around the world, mostly shipping companies, liner agents, short sea carriers, NVOCCs, terminals, and depots.