Two officers who dragged passenger off United flight fired

The CDA also handed down five-day suspensions to two security officers due to their incident reports. United apologized for the incident and later reached an undisclosed settlement with Dao for his injuries.

But viral video of the incident fast became an global symbol of passenger discontent with the flying experience and a civic embarrassment that damaged Chicago's reputation as an worldwide tourist destination.

Remember that insane video of the Kentucky doctor being "violently forcible removed" from a United Airlines flight by law enforcement?

The three officers involved in the incident and an aviation sergeant were placed on administrative leave after the incident. The inspector general's office said one of those officers "made misleading statements" in reports, and the other "made material omissions" in a report about Dao being forcefully removed from the aircraft. Two employees were fired and two suspended following the incident, which caused public outrage after the footage went viral, the Washington Post reports.

In July, the aviation department determined that the Chicago Police Department would be the lead responder on disturbance calls at the airport, not the unarmed aviation security officers. They were identified only as an aviation security officer and a sergeant.

He urged Evans to "fully consider the serious issues identified" in his quarterly report during that review to make certain aviation security officers and their bosses "have a clear and consistent understanding of their roles and responsibilities-individually and in relation to CPD and other airport personnel". The Aviation Department also said it is conducting a full review of its policies and procedures, which would be finished by the first quarter of next year.

The chairman of the City Council's Black Caucus has demanded that aviation security officers continue to undergo four months of training at the police academy and retain their titles as police officers.

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