Before You Go

Disabled passengers
We believe adventure is for everyone, so we strive to cater to thrill seekers of all abilities. Some of our facilities may be limited for some travelers, so if you need any special care or assistance please contact us to have a chat about how we can help, and what extra support you may need.

Adaptors and electronic devices No doubt you’ll want to charge phones and other gadgets, to capture all your magical travel moments. To keep things hassle-free travel with a universal outlet adaptor, ideally with a voltage converter (to convert 200 volts to 110 volts), so you’re covered for any type of power outlet. Be sure to check the types of outlets and voltage in your destinations before you leave home.

Something else to keep in mind: as a hotel gadget party can be an electrifying thing, we recommend that you use appliances one by one, as some hotels have sensitive surge systems. We’d hate to see your battery go up in smoke.

Currency
Cash? Credit? Both! Never miss a moment by being ready in any situation. You never know when you may to cover a meal, souvenirs, tips or other things that come up on your travels.

A good option is a travel debit card, which can be loaded with local currencies before you go. Not only will you avoid high ATM withdrawal fees but also conversion fees from your bank at home. Load up your card any time before you depart. There are lots of options – your bank or travel agent are good places to start.

Top tip: things happen. Avoid carrying bundles of cash and have a back-up, such as keeping an emergency card with a friend or in the hotel safe.

Telephone/mobile
Red flag! Yes, staying in touch is easy, but it can also be costly. Check international call and text rates with your provider before you leave home.

Disable your data roaming when you’re overseas to avoid internet charges. If you haven’t done this before, ask your friend in the know - your tour guide. For even less hassle, some providers have international roaming options, to keep costs in check while you’re making precious memories away from home.

You can expect your hotels to have reception or in-room phones – calls will be billed back to you on check out.

Ideally, get connected with Skype or download WhatsApp (a smart phone app), which makes calling and texting virtually free when connected to WiFi.

Weather
Predicting the weather can be like predicting a jackpot: you may get it correct 99% of the time, but on the off chance it snows in spring, you may find yourself wearing a T-shirt in winter. Even just moving from California to Colorado can make you feel you’ve switched seasons within the one country. So toss in a jacket or sun hat, as you don’t want mere logistics to dampen the thrill of exploring that new neighbourhood or missing an unforgettable experience.

Money
Multiple countries doesn’t always mean multiple currencies. These days, you’re not likely to return from Europe with a wallet full of random coins. However, there are still a few exceptions, in places such as Switzerland, Hungary and most of Eastern Europe.

Likewise, if country hopping in Asia and South America, be aware that the banknotes change with borders. Carry some cash, but where possible use cards – that’s the easiest way not to break your stride (or the bank)

Top tip: coins can’t be converted, so use them up!

Language
A little goes a long way, and this is especially true when it comes to learning a few local words and phrases. Most of our Tour Directors and drivers are multilingual and can chat to people on your behalf, for a truly immersive experience, a “hola” here or a “ciao” there can really help you connect with locals. Even if a conversation morphs more into charades or interpretive dance, everyone loves someone who tries. So don’t hold back: even if a “Bye” comes out instead of “Hi,” it’ll be worth the effort.