TECH SUPPORT & WARRANTY INFORMATION

On this page, you will find all the help you need for your HB.160. We always recommend you visit your local Hope HB.160 dealer first, should you have any issues with your bike.

Lifetime Frame Warranty

HB160 Warranty strictly applies to the original owner who has registered the bike with datatag.

Hope Technology will repair or replace at its discretion any frame it determines to be defective.

Any modifications to the original configuration of the frame will void the Warranty. This includes angleset components, painting and other such modifications.

The Warranty does not cover perishable parts like brake pads, rims and tyre unless deemed to be faulty, at Hope Technology’s’ discretion.

Lifetime Frame Bearing Warranty

Hope Technology HB frame bearings are warrantied for life of the original owner. The frame bearings must be fitted by either Hope Technology or a registered HB dealer.

Carbon Handlebar

Hope Carbon Handlebars are warrantied for a period of 2 years from purchase, to the original customer.

All other Hope Technology components

Hope Technology cycle components (excluding the frame, bearings and carbon handlebars) are warrantied for a period of 2 years from purchase, to the original customer.

Non-warranty parts replacement

If any part of the bike is damaged or lost, Hope can offer a replacement at a reduced charge, at their discretion.

For all Warranty claims, please visit your local HB.160 dealer in the first instance the service and warranty page on the website (hopetech.com) and fill out the misc. warranty claims form and return to Hope technology.