11/29/2019
Under the 20-year contract awarded by Qatar Rail to RKH Qitarat, the joint venture made up of Keolis, RATP Dev and Hamad Group started operating the Gold Line on Doha’s driverless metro on 22 November. This 14-km long line has 11 stations and passengers can change to the Red Line at Musheireb.

Through its joint venture in China, Keolis opened a new section of the Songjiang tram network on 10 August, bringing its total coverage up to 27 kilometres and the number of stations served to 40. In a bid to reduce numbers of urban car journeys, the network is intended to carry some 170,000 passengers per day. This milestone is important for Songjiang residents and visitors to it – who are now able to rely on a sustainable and comfortable shared mobility solution for getting around the city –, as well as for Keolis, which is bolstering its presence in China and shoring up its position as a leading global tram operator.

At CES 2018 in Las Vegas, Keolis and Navya presented Autonom Cab, the first electric robo-taxi. This driverless vehicle uses a range of navigation and communication technology, and will be operated by Keolis to offer a new urban mobility experience to the passengers of tomorrow.

Keolis’ joint-venture with RATP Dev and a Qatari group has been awarded the operations and maintenance contract of Qatar’s future public transport rail network, consisting of three automated metro lines and four tram lines. The win confirms the Group’s leading role in the global mass transit market for major metropolitan areas.

Training

Public transport is a service industry, and Keolis’ performance, as well as customer satisfaction, depends primarily on the expertise of its workforce. That’s why skills development is at the heart of the Group’s human resource management policy, providing all employees, regardless of their profession, with learning opportunities throughout their career.

more than 38 000
employees received professional development training in 2017, equivalent to 63% of the Group’s workforce.
Plus de 1 300 000 heures de formation délivrées en 2017

Across the globe, Keolis invests heavily in training: a commitment to delivering the best performance for its customers, and ensuring the development and growth of each employee.

A comprehensive training offer for all

Keolis accompanies every employee, from the time they join the company, and during all key moments in their career, thanks to a comprehensive department and managerial training offer. The approach covers all of the Group's activities: safety, driving, operations, customer culture and relationship, maintenance, rail regulation, finance, procurement, legal and HR…

Flagship programmes in France include START and CHALLENGE for junior and confirmed operational managers, as well as GO and MY LEADERSHIP for executives. Two programmes are oriented towards project management and performance: DRIVE caters to experienced executives, and D'FI is designed for new subsidiary managers.

Outside France, Keolis develops tailor-made immersion programmes, helping managers to rapidly develop their skills, and facilitating the matching of these skills between subsidiaries. These programmes use diverse, innovative, teaching methods, such as learning expeditions, mentoring, or business games.

Innovative teaching methods

We believe that everyone learns differently. That’s why we use mixed methods (blended learning). We employ a wide variety of tools and methodologies, and incorporate innovative measures when designing new training programmes. We also strive to adapt our teaching methods to the specificities of each of our subsidiaries worldwide.
For example, Keolis has invested in driving simulators. These systems allow employees to safely practice driving reflexes and techniques in a variety of situations, including potentially dangerous ones, such as emergency braking, respecting safety distances, or the presence of a pedestrian on the tracks.