Welcome to Duratuf

About Us

Duratuf Products Pvt. Ltd.
is a widely recognised brand since 2010
in
manufacturing, supplying and exporting various industrial rubber and
pvc products.
We are headquartered at Kolkata, India
at the heart of the “City of Joy”. We also have
a
branch office and warehouse at the Delhi NCR Region.

We have observed that the purchasing of industrial products and services is
usually
an unsatisfying experience. One has to send numerous requests for
quotations,
follow up repeatedly, chase for the supply of orders, etc. Also, at times
customers
are not adequately informed about the products they are buying and the other
better
options that are available.

For making this entire procedure more transparent and turn purchasing into a
rich
and fulfilling experience, we deliver the right products at right prices to
all
our customers & always keep them informed on the status of their
orders/inquiries.

Our Strength - 3T’s

We believe in our Team, rely on our Technology and value
everyone’s Time. Owing
to these factors we have gained an edge over our competitors.

The use of latest IT technology and tools such as Customer
Relationship Management
(CRM) and Enterprise Resource Planning (ERP) help to provide
prompt and regular
updates and feedback to our customers.

It is a very costly resource and we make sure that all customer
queries/complaints
are resolved on ASAP basis. We also try our best to deliver
within committed time
schedules.

Our Mission Statement

“To expand our product range and fulfil the ever
increasing industrial
needs of our domestic and international customers by providing them with the
right products/services
at competitive prices. We understand that industrial products purchasing is a
necessary but often
unpleasant experience. Our goal is to provide the customers with an enjoyable,
transparent and
professional experience achieved by providing regular training to our personnel
and maintaining
modern & up-to-date infrastructure and systems. Our vendors also benefit by
access to higher
market exposure and correct prices for their quality products. Our profits come
from our sales which
are driven by our aggressive marketing strategies.”