Terms

Success Resources Singapore Pte. Ltd. sells Event packages as an agent on behalf of the organisers, promoters, artists, venues or producers of an Event on these Terms and Conditions and subject to any other terms applicable to the Event(s).

Definitions

The definitions in this paragraph apply to these Terms and Conditions.
Business Day: a day other than a Saturday, Sunday or public holiday in Singapore when banks in Singapore are open for business.

Commencement Date: the date when we accept your order in accordance with clause

Contract: the Order Form and any documents referred to in it, together with these Terms and Conditions.

Contract: the Order Form and any documents referred to in it, together with these Terms and Conditions.

Customer/You/Your: the person identified on the Order Form booking the Event(s) through the Company.

Event(s): the event(s) specified in Section A of the Order Form.

Event Provider: the provider of the Event(s) as set out in the Order Form.

Fee: the fee payable by you for the Event(s) as set out in the Order Form.

Material Pack: any material supplied by Us to you as part of the Event(s).

Order Form: the order form attached to these Terms and Conditions, which forms part of the Contract.

Quantum Leap Package: the suite of Events as set out in the Order Form (where applicable)

Services: the services supplied by Us as an organiser and booking agent for Your place on the Event(s). Terms and Conditions: the terms and conditions set out below which form part of the Contract.

Your Contract

The Order Form is an offer by You to enter into a binding Contract with Us and, as the Event Provider’s agent, the Event Provider.. These Terms and Conditions shall become binding on You when We accept your order either by issuing You with written acceptance of the Order Form or, in the absence of written acceptance, We undertake the Services in accordance with your Order Form. If We are unable to accept Your Order, We will inform you of this in writing and not charge You for the Event(s).

Commencement and Duration

This Contract shall commence on the date of acceptance by Us of Your Order in accordance with clause 2 above and shall automatically terminate at the end of the Event(s) that You have booked to attend on or until the Fee is paid in full (whichever is later) unless terminated in accordance with clause 15.

Your right to make changes

If You wish to make a change to Your order please contact Us. We will let You know if the change is possible. If it is possible We will let You know about any changes to the Fee, the timing of the Event(s) or anything else which would be necessary as a result of Your requested change and ask You to confirm whether You wish to go ahead with the change.

Your purchase

Subject to these Terms and Conditions, in consideration for You booking the Event(s), You are entitled to:

a)attend the Event(s); and
b)receive a copy of the Material Pack (where applicable)..

Fee and Payment terms

The Fee payable for the Event(s) (which includes VAT) will be the fee set out on the Order Form.

It is always possible that, despite Our best efforts, some of the Events we book may be incorrectly priced. We will normally check prices before accepting Your order so that, where the correct price at Your order date is less than Our stated price at Your order date, we will charge the lower amount. If the Event’s correct price at Your order date is higher than the correct price We will contact You for Your instructions before We accept Your order. If We accept and process Your Order Form where a pricing error is obvious and unmistakeable and could reasonably have been recognised by You as a mispricing, We may end the Contract and refund You any sums you have paid.

a) where the Order Form states that payment is required in one lump sum. The Fee shall be due in full prior to Our acceptance of the Order Form; or b) Where the Order Form states that payment shall be made in instalments. , You must pay each instalment to Us in the amounts and on the dates specified in the Order Form (which in any case must be in four or fewer instalments and within less than 12 months from the Commencement Date.

Payments made under this Contract must be made by the means specified in the Order Form.

If You do not make any payment to Us by any due date set out in the Order Form We may charge interest to You on the overdue amount at the rate of 4% a year above the base lending rate of Bank of Singapore from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay Us interest together with any overdue amount.
connection with any Event (including loss or damage resulting from Your reliance on any information provided during an Event, or any loss, damage or theft of personal property at an Event).

We are responsible to You for foreseeable loss and damage caused by Us. If We fail to comply with our obligations under these Terms and Conditions, We are responsible for loss or damage You suffer that is a foreseeable result of Our breaking this Contract or Our failing to use reasonable care and skill, but We are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the Contract was made, both We and You knew it might happen, for example, if You discussed it with Us during the sales process.

We do not exclude or limit in any way Our liability to You where it would be unlawful to do so. This includes liability for death or personal injury caused by Our negligence or the negligence of Our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of Your legal rights in relation to the Services including the right to receive Services which are as described and supplied with reasonable skill and care.

We are not liable for business losses. We only supply the Services for Your use as a consumer. If You use the Services for any commercial or business purpose We will have no liability to You for any loss of profit, loss of business, business interruption, or loss of business opportunity.whether before or after judgment. You must pay Us interest together with any overdue amount.

We may also claim for any reasonable costs incurred in recovering any outstanding debt.

Intellectual Property

All intellectual property rights developed and used in performing the Event(s) are either owned by Us, the Event Provider, or a third party supplier (the “Event IP”).

Nothing in these Terms and Conditions permits you to use the Event IP for any purpose except for use during your attendance at the applicable Event. You are strictly prohibited from recording all or any of the Event(s) including any photographic, audio or video recordings.

All intellectual property rights developed and used in the Material Pack are either owned by Us or under licence to Us from a third party supplier. You may only use Our Material Pack for personal and educational purposes. You may not:
a) alter any of the Material Pack; or
b)copy or reproduce any part of the Material Pack; or
c)sell the Material Pack or supply it to any third parties.

On rare occasions the Event may be filmed or recorded by a third party. Purchasing your access to the Event through Us confirms Your permission to the filming and sound recording of Yourself as a member of the audience. If You have any objection, should this happen when You attend a Event, please contact a member of the venue management.

Cancellation, rescheduling, termination and refunds

You may end this Contract within fourteen (14) days of the Commencement Date without any liability (“Cooling Off Period”) in writing by delivering or sending (including electronic mail) a cancellation notice in writing to Us at #08-01 Wisma Gulab, 190 Macpherson Road, Singapore 348548 or to info.sg@srglobal.com (“Cancellation Notice”). Unless preparation for the Event has started, We shall refund to the money you have paid to Us under this Contract. If we have started to provide services to You under this Contract (which includes the period of 14 days prior to an Event) then We may deduct from any refund an amount for the period during which the services were supplied. If a refund is due from Us to You, We will process it within 14 days

If You choose to cancel the Event(s) for any reason after the Cooling Off Period mentioned above, you will be charged a cancellation fee of 20% as compensation for the net costs we will incur as a result of your ending this Contract. You may cancel up to 30 days before the Event (for Quantum Leap package, it is up to 30 days before the first Event in the package). You will not receive a refund for a cancellation made within the 30 days before the Event. We shall have no further liability to You in respect of the cancellation.

If the Event is rescheduled, changed or moved, the Event Provider will usually give you the option of either attending the Event on the new date and/or location, or alternatively claiming a refund. We shall have no liability to You in respect of rescheduling, changing or moving of an Event.

Quantum Leap Package

All Events included in The Quantum Leap Package must be completed within the time frame specified in your written acceptance of the Order Form, or otherwise 18 months from the date of this Contract (the “Package Period”). It is Your responsibility to complete the Events within the Package Period, and no refund shall be payable for any Events not undertaken in the Package Period. However, You may elect to extend the Package Period to complete any Events in the Quantum Leap Package for an extension fee of $500 plus VAT per year.

Where You purchase the Quantum Leap Package only You personally are entitled to attend the Events in the package. No individual Event is transferable to another person.

Any balance outstanding for a Quantum Leap Package will become due and payable immediately following the expiry of the Package Period.

10. Transferring Tickets

Except in relation to the Quantum Leap Package, in the event that You are unable to attend the Event(s) You have booked and paid for, You can transfer Your ticket to a nominated new attendee subject to notifying Us in writing at least 14 Business Days before the applicable Event starts, and providing Us with their full contact details. An administration fee of $100 plus VAT will apply.

Limitation of Liability

Events are not Our responsibility. We act only as organiser and booking agent to arrange Your place at an Event. We do not provide any representations, warranties or promises in relation to the Event Provider or the Event itself, and We have no responsibility whatsoever for any loss or damage of any kind suffered at or in then the Event Provider or venue operator may refuse admission or require You to leave the venue.
Amongst other things You will need to comply with health and safety rules and any security requirements (including security searches for the safety of those attending an Event). The venue or the Event Provider will have rights to refuse admission or eject You in certain circumstances.

Other important terms

These Terms and Conditions do not create any rights or obligations enforceable by or against anyone other than Us, You and, as We contract as the Event Provider’s agent, the Event Provider who has direct rights and obligations under these Terms and Conditions.

If a court finds part of this Contract illegal, the rest will continue in force. Each of the paragraphs of these Terms and Conditions operate separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

If We do not take action under this Contract then that shall not prevent Us from taking action later on.

Which laws apply to this Contract and where You may bring legal proceedings. These Terms and Conditions are governed by Singapore law and You can bring legal proceedings in respect of the Services in the Singapore courts.

Privacy

We will use your personal information in accordance with our privacy policy.

Attending an Event

Admission to an Event is at all times subject to any terms, conditions or rules of the Event Provider and the venue operator. If You breach those terms, conditions or rules