Kids Club

Commentaire en English

Dear Director Of Kids Club

My family and I were on vacation in Cuba on Jan 18 to Feb 01/ 17 And we stayed at Cayo Santa Maria Melia Las Dunas And we would like you to know the the Kids Club Program on the resort was 5 STAR PLUS the Girls were so caring for the children they had so many activities for the kids Which until today they still talk about it so GOOD JOB!!!!!!!!!! FROM THE RAPOSO FAMILY FROM CANADA..........

Adult Only Relax Pool

Commentaire en English

Was here from July 26 to Aug 2, 2016. The food was great, the grounds were beautiful, the beach fantastic. The a la carts were excellent. We would have loved the Adult pool area also called a Relax pool if there were less/no children. The numerous signs posted did not stop them nor their parents from ruining the serene atmosphere. We guests were told to complain to Guest a Services who call Security to have them removed. Some days were enjoyable while others still like a day care. The bar and restaurant staff were very courteous.

Sarah Bethune
2016-07-04
Canadá

Live.Laugh.Dance

Commentaire en English

The Melia Las Dunas is like a home away from home. I have built amazing relationships with many of the staff. The staff are extremely helpful and willing to help anyway they can.

The entertainment staff are remarkable. I own a ballroom dancing studio back home so I love the dancing. They are some of the best dancers I have ever seen. There is some sort of entertainment for everyone.

The food is great! I have never had a problem eating anything at this resort. THE COFFEE IS AMAZING!!!!!!

I have already visited twice this year and I am returning July.30/16! I am so excited and wait for another wonderful week! Keep on dancing!

An Excellent Vacation All-Around!

Commentaire en English

This was my family's second time coming to Melia Las Dunas and the vacation was so wonderful and memorable. All of the staff at the resort are so friendly and helpful, especially our waiter Alfredo at the Buffet Las Dunas. We remembered him from our first time coming to the resort 3 years ago and again he was SO friendly and accommodating. Our whole trip was amazing and we would definitely return to this resort again!

Second year, and still not dissapointed

Commentaire en English

This is the second year in a row, and i can only complain about the one day of rain we had! The employees are great, to the point that 4 of the waitresses remembered me from last year. The first night there, one of them, Yerina, called out", Mike you come back", three others were the same, one even remembered what i drank, lol
the food was good, mthe service no matter where we went was above par, the staff always had a smile on their faces and a "hola'', for us. We went as a wedding party of 15, and the bride and groom did feel special.
Some might complain about the 90 min bus ride from the airport, but hey, you are on vacation and time is irrelevant, it is, CUBA TIME, hehe
We went on the catamaran tour, the jeep tour and the trip to havana, and would recommend all three, well worth the money. I Met a couple who have been going to las dunas since it openned, and do not wonder why at all, i would like to return next year myself!
It is very family oriented, but caters to adults and weddings too, my second wedding there, not mine, hehe
Thanx to all the staff, especially yerina, elizabeth, and our tour guide, adice.
Thank you, see you next year, only 2 weeks next time, hehe

OUTSTANDING

Commentaire en English

We thoroughly enjoyed everything at Melia Las Dunas, the food was good, the staff superb, the beach was awesome. This resort had everything we were looking for. We took a one day tour and that also excellent, giving an insight to central Cuba and its wonderful people This was our first visit to Cuba and WE WILL RETURN. THANK-YOU to the staff who made our visit such fun.

Mark Caldwell
2013-09-15
Canadá

Excellent place to to relax

Commentaire en English

WOW!! Couldn't ask for more of an excellent vacation. People were great and extremely pleasant. The food was exceptionally good and had a wide variety everyday. And the beach? Never seen anything like it....it was out of this world. I would recommend this resort to friends and family a 100 times over.

A magical Wedding

Commentaire en English

Just came back from Melia Las Dunas an had my wedding there, they made sure that our day would be perfect , we would go back right away, Marie Elena our wedding coordinator was such an angel she made sure we were happy and that everything was perfect for that wonderful day , the all week was really nice, the weather was with us no rain just sunshine with 42 people with us we did not expect anything more, Thank you Mélia Las Dunas for the extraordinary service that you gave us, I would start all over again.

Carole & Pierre

Haytoug Chamlian
2013-01-23

Fantastic resort, country and people

[please, just post this opinion in its entirety, or not at all, no problem. I ask you not to edit it. Thank you].......There are so many good and positive things to say about our stay in this resort, that I don't know where to start... ---

We had a large family gathering over there, from December 25 to January 01. Fourteen people in all, three whole families plus golden age (grand-)parents. ---

Everything was impeccable. Literally : perfect. ---

Breathtakingly beautiful beach (fine white sand, marked with an infinity of very little "dunes" - hence the name of the area - , created and reshaped with every footstep ), --- incredibly beautiful sea (clean, warm, inviting; presenting several shades of blue at any given time, gently caressed with the immaculate white froth of small, occasional waves), --- peaceful and sunny sky (with a soothing, distinctive blue, which seems to compete friendly with the moving colors and the eternity of the sea), --- totally excellent food (in terms of variety, abundance, taste and quality) , --- always delicious beverages (not only the alcoholic ones, but also all their "sin alcohol" versions, since we had a lot of children with us), --- numerous activities, artistic performances and spectacles, every day, --- a truly fantastic, exceptional New Year's banquet, programs, show, party and celebrations... ---

A special mention has to be made for the service. --- Every member of the staff at this resort was just so incredibly nice. It was not in the case of one, two or three employees, but it was the same with any and all of them (and there are a lot, a lot of them around, all the time, everywhere, assigned to different tasks; the organization is really impressive ...) --- Warm, hospitable, tactful, polite, affable and amicable, always a bright and shiny smile on their face and in their eyes, always desirous to make an extra effort in order to provide you the best service possible and imaginable... --- It was really astonishing...

Many of my above-stated remarks apply probably to the entirety of this wonderful country, which I discovered for the first time during this trip. --- Cuba is definitely a very special place. --- Its people have every right to be as proud, self-confident and dignified as they are - but at the same time, without never being arrogant or chauvinistic - . --- They have genuine class. ---

In final analysis, it is not the sun, not the beach, the drinks, etc., which will certainly make us return to Cuba. --- It is the fantastic people who, through this resort, welcomed us with open arms and hearts, offered us their incomparable sense of respect, warmth and hospitality, who touched and moved us with their authenticity, who reminded us that true humanity cannot be defined, acquired nor quantified with materialistic considerations only. ---

All this just makes it impossible not to go back there. Not only to relax, have fun and enjoy, but also to learn, to understand. ---

Thank you Santa Clara, thank you MELIÁ Las Dunas. And a very heartfelt thank you to you, Cubans. ---

We met and had our

We met and had our pic taken with resort manager Alberto Jerez.. This guy is by far one of the best for all round service. I've been to many resorts all over the Caribbean and you haven't had the best until you experienced this guys quality for service and complete entertainment. We were lucky as he started at this resort Dec 1st 2012.. Food, activities and fun is the real deal with this guy.. It?s funny as he was the manager in Caya Coco last year and he was appreciative that we decided to choose a Sol Melia Resort again.. We had the pleasure to meet with him on many different occasions throughout our stay and he was always making sure we were enjoying our stay..