COMPANY

The Company

Coffeecartbiz.com was developed to create a higher quality, more efficient
espresso cart for both the business owner and the customer. We design, build and
deliver turnkey businesses with the potential to plug-in and profit. The carts
were designed with a vision of being the # 1
coffee cart manufacturer in the United States. Unlike other cart manufacturers,
Coffeecartbiz.com focuses entirely on the production and design of espresso cart
businesses. Our passion is coffee and starting successful businesses is our
goal.

In 2001, two passionate business owners set out to start their first coffee cart business, Better Buzz Coffee. They soon
realized the great return on investment and set out to find additional locations.
While operating behind other manufacturers coffee carts the owners struggled with the
design and accessibility of the sink area,and water systems. The carts offered
little storage and counter space for the customer and barista. They soon
discovered that other owners and baristas were facing the same challenges with their espresso carts and set out to design a user friendly cart that impressed both customer and barista. A new company was established with the goal to produce a more
efficient coffee cart business, providing the cart owner/barista with more counter and
storage space and an efficient operating cart. Coffeecartbiz.com was established
in February 2003 with our full line of Freedom Espresso Carts. Immediately the company
recognized results in others when they used the CoffeeCartBiz.com system.

Together as a team our company will develop an organization of educated business owners
instilling knowledge of the coffee cart industry and producing gourmet espresso based drinks.
Our goal is to make the process of starting an espresso cart business SIMPLE,
EASY, FUN and PROFITABLE. We do this by educating, assisting and training
individuals across the country in starting their own business from the idea to the grand opening. In addition to
coffee carts we carry a full line of awnings, espresso machines, grinders,
brewers and accessories that you will need for your coffee cart businesses. Coffeecartbiz.com is
devoted to meeting every customer's budget; we do this by providing a full line
of espresso equipment and products that can meet your budget and estimated volume. We provide everything you need to start a
professional coffee cart business, and if you can dream it, we can design it.

Mission Statement

Coffeecartbiz.com builds the most professional and elegant espresso
cart businesses. Our carts are known for their durability and
elegance while still maintaining a user friendly appeal. We make the process of starting an espresso
cart business simple, easy and fun for every customer. Our goal is to become the
leading coffee cart manufacturer in the United States. We are dedicated to training and educating our team of co-workers as they are
responsible for our success today and have given us the ability to teach others
how to succeed. Through our business building we provide a daily necessity
to the community, by providing thousands of cups of delicious coffee every day.
We are known for our ability to provide business owners with all the necessary tools
to be successful and we implement a plug-in and profit philosophy.

We are dedicated to becoming recognized throughout the country for our quality
carts, exceptional consulting, and unbeatable business systems for our
clients. Our name and craftsmanship is recognized by coffee customers and business
owners alike and will become stronger in years to come. Our team members value each and every client as they prepare them for a successful business venture in the coffee industry.

TERMS AND CONDITIONS

Coffeecartbiz.com and Coffee Cart Biz Inc. want every customer to have an enjoyable purchasing experience. Coffeecartbiz.com is an internet based company who specializes in setting up coffee cart businesses in addition to providing a full line of equipment and products. Because of the variety and size of products offered on our web site our warehouse is limited and therefore a 30% restocking fee will be charged for all returns. Sales on coffee carts, awnings, espresso machines and any grinders are final. Feel free to give us a call if you have any questions about your purchase. If there is a problem with your purchase it is our goal to assist you in a professional matter as soon as possible and handle the situation according to our terms and conditions.

Changing Your Order

In order to make any modifications to your order you must call us at 1-888-239-9155 as soon as possible. In most cases we will not be able to make changes if you contact us any later than 4 hours after purchasing any products, services or equipment on our site. Any informational products or services such as business plans, site selection worksheets or any other product that is immediately sent to you or your e-mail address is non-exchangeable, non-refundable. If you have questions on this or any other policy call us at 1-888-239-9155 before your purchase.

Shipping

Customers have the availability to choose different shipping methods while placing the order. If you use a post office box as your shipping address, it could result in a lost or returned shipment. CoffeeCartBiz.com coffees are perishable products and cannot be re-stocked or re-sold. Customers must return a shipment within 21 days of receipt in order to receive credit. Customers may only return one shipment for credit. Credit will be applied to the credit card used for the original transaction and can take up to 4-6 weeks after proof of return/refusal for the credit to appear on your credit card statement. Multiple shipments that include refusals and returns will not be credited. In order to assure credit for a shipment returned, customer must retain their return shipping receipt and produce the receipt if requested. Refused or returned shipments will not automatically be credited to your account, nor does refusing or returning a shipment automatically cancel your account. To cancel your account, simply call customer service at (888) 239-9155, 8:00 am to 5:00 pm PST, Monday-Friday. You will receive a cancellation number and must keep that number for verification of the cancellation date. All requests for credit on returned, refused, damaged merchandise or merchandise that was claimed to be never received must be made within 90 days of the date the original charge appeared on your credit card statement. After 90 days all sales are considered final and no credits will be issued.

Free Gifts and Business Information

We offer COFFEECARTBIZ.com members free business related information to show our appreciation for their patronage. The information provided is to assist the individual. COFFEECARTBIZ.com reserves the right to substitute a free gift of equal or greater value.

Lost, Stolen or Damaged Orders

CoffeeCartBiz.com will not replace orders that are lost or damaged in transit. Therefore, it is recommended that you purchase insurance from the courier so that you can be reimbursed for an item if it is lost or destroyed in transit. It is the responsibility of the customer to provide accurate address information. CoffeeCartBiz.com is not responsible for shipping a replacement order for non-delivery due to inaccurate address information supplied by the customer. CoffeeCartBiz.com cannot ship to post office boxes. If you use a post office box as your shipping address, it could result in a lost or returned shipment. COFFEECARTBIZ.com is not responsible for loss or returns due to inaccurate address information supplied by the customer. Customer may contact Customer Service to report a lost or stolen order.

Program Restrictions and Limitations

All products are subject to availability. Some large orders such as espresso carts and espresso machines could be subject to delay based upon construction and importing time frames. In any case if there is a delay you will be contacted immediately and we will do our best to provide you with a new possible shipping date.
All returns must authorize in advance and are subject to at least a 30% restocking fee. The buyer's remedy against CoffeeCartBiz.com for the breach of any obligation arising out of the sale of this equipment, whether derived from warranty or otherwise, shall be limited to repair or at CoffeeCartBiz.com discretion an option, replacement or refund.
In no event shall CoffeeCartBiz.com be liable for other damage or loss, including, but not limited to, lost profits, lost sales, loss of use of equipment, claims of Buyer's customers, cost of capital, cost of down time, cost of substitute equipment, facilities or services, or other special, incidental or consequential damages.

Espresso Cart/Coffee Cart Orders

All espresso cart down payments and purchases are non-refundable. The down payment facilitates the beginning of construction on your cart and it's custom materials chosen by you (customer). Please see warranty information at the time of purchase.

COFFEE CART BIZ INC. Store Security Policy

Coffeecartbiz.com is dedicated to providing all of our customers with an enjoyable experience while shopping on our web site and assisting you with your businesses.

If you experience Credit Card Fraud simply notify your credit card company in accordance with its reporting rules and procedures. Most companies will either cover all of the fraudulent purchases or hold you liable for a maximum of $50.00.

Our security:

Right before entering your credit card information you will notice that your browser will switch to secure mode. This is shown by a key or lock symbol on your browser's status bar. This tells you that you have successfully begun to encrypt (scramble) information transferred from you to the Internet. This technology is known as SSL (Secure Sockets Layer) and is known to be a very safe means for encrypting data over the Internet.

Privacy

Coffeecartbiz.com and Coffee Cart Biz Inc. respect your privacy. In order to provide you with the highest quality products, information, monthly specials, and incredible customer service we record your key contact information in our database. For your protection, we provide this notice explaining our online information practices and choices you can make about the way your information is used and collected.

We will collect data specific to your web server. For example, we will know that you were directed to our website from MSN.com. If you are ordering any products from CoffeeCartBiz.com you will be required to enter personal-identifiable information. This will include your name, address, phone number, credit card information and email address. When you purchase products from CoffeeCartBiz.com, we collect your name, address, telephone number, e-mail address and credit card information. We use this information to fulfill your order and to communicate with you about your order. In fulfilling your order, we only share your personal information with outside parties to the extent necessary to fulfill your order. For example if a product if being drop shipped they would need your delivery address.

Ways we receive your personal info:

First purchase from CoffeeCartBiz.com - Unless you click the link to edit your subscription profile at the time your order is confirmed, we use the information you provide to:

Automatically send you monthly or weekly products or services specials.

Automatically place you on our informational update and recipe e-mail. Sent weekly or monthly.

Whether you are making a first purchase or any subsequent purchase, if you later decide that you want to be removed from a list, simply email us at info@coffeecartbiz.com

When you subscribe to our e-mail newsletters, we collect your name and e-mail address so that we can send you our e-mail newsletters with special offers and updates about products and services. You can unsubscribe from one or more of our e-mail newsletters at any time by clicking the unsubscribe link at the bottom of any electronic newsletter that you receive from us.

When you register at coffeecartbiz.com, we collect your name, address, telephone number and e-mail address. We also use the information you provide to:

Automatically send you monthly or weekly product or services specials.

Automatically place you on our informational update and recipe e-mail. Sent weekly or monthly.

Automatically send you monthly or weekly product or services specials.

Automatically place you on our informational update and recipe e-mail. Sent weekly or monthly.

If you want to be removed from a list, simply click the unsubscribe link at the bottom of any electronic newsletter that you receive from us or contact us at info@coffeecartbiz.com.

We do not sell or rent your personal information to third parties.

Use of Cookies

Coffeecartbiz.com uses a feature of your Internet Web browser called a cookie to assign an identification code to your computer. Cookies are files that your Web browser places on your computer's hard drive. We only use cookies to keep track of items you put into your shopping cart, to tell us whether you have visited coffeecartbiz.com previously, and to help us determine whether you came to coffeecartbiz.com from a particular Internet link or banner advertisement. We do not and cannot use cookies to retrieve personal information about you from your computer unless such information was knowingly and willingly provided by you. Cookies do not provide us with access to any credit card information.

Third-Party Cookies

In the course of serving advertisements to this site, our third-party advertiser may place or recognize a unique "cookie" on your browser.

If you have any further questions about our policies feel free to contact us,