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Field Service Tech

Specialty:

Engineering

Title:

Field Service Tech

City:

Norcross

State:

GA

Zip Code:

30093

Start date:

11-02-2017

Status:

Closed

Assignment Type:

Direct Hire

Job Id:

43842

Description

Field Service Technician
We are currently seeking a Field Service Technician in the Norcross, GA area. The Field Service Technician will deliver hands-on support at customer sites in their territory. The Field Service Technician will contribute to the maintenance and repair on customers systems in the packaging industry.

Responsibilities of the Field Service Technician

Responsible for constant contact and idea exchange with our development departments to improve our systems continuously

As an expert in high-tech-systems will be responsible for training our customers

Responsible for the initial installation and commissioning of our systems as well as any maintenance or training requests

Must search and analyse complex problems to ensure the optimal operation and interface of system with customers production lines

Ensuring the coverage of service agreements with our customers

Act as liaison for customers about satisfaction and quality and documenting the projects

Requirements of the Field Service Technician

Solid education/equivalent experience in an electrical and mechanical field – min. 3 years.

Ability to communicate and present, customer oriented, flexibility, independent work, ability to work in a team, reliable knowledge of Microsoft Office, very good communication skills

Travel requirements: 75% (mostly in North America and occasionally overseas)