* Fire - do not ring triple zero unless you see flames. If you see smoke, check the Department of Environment and Primary Industries Planned Burns Map before calling triple zero. It may be from a planned burn-off.

Triple zero process

"ESTA cannot send help if it doesn't know where the emergency is - knowing your location is essential."

We prefer the phrase "triple zero" over "triple oh" because of potential confusion when using alphanumeric keypads which could cause people to incorrectly dial "666" in an emergency, not triple zero (000).