Mastercard® ID Check

How Mastercard® ID Check helps keep you safer online

Online shopping certainly makes life easier. With just a few clicks, you can virtually have the world delivered to your door. And at First Credit Union it’s our job to keep you safer while you’re shopping online, and to make sure the only person making purchases with your Mastercard is you.

In the next couple of months we'll be introducing a quick and easy extra layer of security called Mastercard® ID Check. Mastercard® ID Check helps us make sure it’s definitely you (and not someone pretending to be you with your card) online.

Here’s how it works

When you make a purchase at some online retailers you may see an extra screen pop up while your payment is being processed. This could be because it’s a high-value purchase or one we think is unusual for you.

Got questions? We've got the answer.

When you make a purchase at some online retailers you may see an extra screen pop up while your payment is being processed. This could be because it’s a high-value purchase or one we think is unusual for you.

Mastercard Identity Check adds an extra layer of security by helping to confirm your identity through a One-Time Passcode for some online purchases, such as when it’s a high-value purchase or one that’s unusual for you.

When you correctly enter the One-Time Passcode during an online purchase you confirm that you are the authorised cardholder and your purchase continues. If the One-Time Passcode is answered incorrectly, the purchase will not go through.

Check the details on the screen of where the One-Time Passcode has been sent to, if this is not your mobile phone number or email address you’ll need to update your details with us and then select ‘Resend Passcode’.