Terms of Use

Natural Balance Pet Foods, Inc. (“we” or “us”) is pleased to provide this website for your personal use. By using this site, you agree to the terms and conditions, including the Privacy Policy, provided below.

Informational Content. The information on this website is published in good faith and for general information purpose only. We do not make any warranties about the completeness, reliability and accuracy of the information, and shall not be responsible or liable for any decisions made in reliance on such information.

Third Party Websites. This website may provide links to third party web sites or resources. While we strive to provide only links to useful and ethical websites, we have no control over the content of these sites and the links to other websites do not imply a recommendation for all the content found on these sites. Because we have no control over these third party sites and resources, you acknowledge and agree that we do not endorse and are not responsible or liable for any content, advertising, goods, services or other materials on, available through, or provided by such resources.

License to Use Testimonials. Any communication or material you transit to our website will be treated as non-confidential and non-proprietary. By submitting testimonials through our website, you automatically grant us a worldwide, non-exclusive, royalty-free, irrevocable license to publically display such testimonial on our website and in all other forms of media.

No Endorsements. We make no representations or warranties and expressly disclaim any and all liability in connection with any claims or information provided by users of our website. Any such claims or information provided by users are not tested or endorsed by us. Individual results may vary and not be typical for individual consumers and/or their pets.

Personally Identifiable Information. You may give us personal information about you, such as your name, postal address, e-mail address, types and names of pets. By providing your personal information, you consent to allow us to use that information in accordance with this Privacy Policy. Any information you disclose voluntarily becomes public information. We advise you to use your discretion in sharing information about yourself or your pets. From time to time, we may contact you regarding your purchases or send you promotional announcements about new products and services that you might find useful. You may opt out of receiving information from us at any time and ask us to remove your contact information from our database.

Non-Personally Identifiable Information. We may also collect certain non-personally identifiable information when you visit our web pages, such as the domain name of your internet service provider and the time and length of your visit to our webpages. This information is aggregated to measure basic usage data, such as the number of visits, average time spent on our site, pages reviewed, etc., which is used by us to improve the content of our website. We may also use 'cookies' on some pages to help us serve you better each time you return. You always have the option of disabling cookies on your browser preferences.

Policy Privacy for Minors. We do not knowingly collect information from minors. If you are under the age of 18, we request that you do not provide any personally identifiable information to us.

Applicable Law. Any dispute arising out of your use of this site shall be resolved in accordance with the laws of the State of California, United States of America, without giving effect to that state’s principles of conflicts of laws.