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Our Response to COVID-19

March 26, 2020

Governor Cuomo Approves Vehicle Sales for License Dealers

Remote Sales Allowed During COVID-19 Emergency

Gov. Andrew
Cuomo has approved a request by GNYADA and all of the State's Dealer
Associations to allow sales by licensed dealers through a remote or electronic
process for the duration of the COVID-19 pandemic emergency. Until further
notice, dealers may complete sales transactions only under the conditions and
in the manner described below:

1. Dealership
sales departments should not be open to the general public, but dealers may
conduct transactions remotely or electronically to meet the needs of a segment
of consumers who, at this critical time, require new or replacement vehicles,
or who must return a vehicle where the lease has ended.

2. Apply
social distancing requirements to all appointments for vehicle deliveries or
lease returns.

3. Conduct
all deliveries and interactions in one of the following safe settings:

1. Outside a dealership;

2. In a service bay cleaned according to
Centers for Disease Control (CDC) Coronavirus Prevention Guidelines;

3. In a designated room cleaned
according to the CDC Guidelines; or

4. At a consumer's home or place of
business.

4. All
personal interactions - whether in returning a vehicle or exchanging paperwork
- must follow CDC Guidelines and NYS requirements related to workplace health
and social distancing.

This policy
change was the result of a cooperative effort by Dealer Associations across New
York, including Buffalo, Rochester, Syracuse, Greater New York, the Capital
District, and the New York State Auto Dealers Association. It is a temporary
measure, and it will expire when the emergency is over.

If you have any questions, do not hesitate to contact
GNYADA at 718.746.5900.First and foremost, we want you to know that we value the health and safety of our customers and staff. As a business, Riverhead Toyota is taking the extra steps necessary to maintain a healthy and sanitary workplace while still meeting our customers' needs.