Clash of Kings issues

Clash of Kings is a great strategy game, fantastic if you love multiplayers or PVP games. The aim is to battle and conquer kingdoms to live, and by doing this you need a base building and a strong fighting army. Even though this game runs smoothly most of the time Clash of Kings issues can happen, and when they do please share them here for support.

Problems with Clash of Kings in the past have included gamers asking if their alliance at kingdom 78 AVA Advance alliance could be repaired after an error occurred. One particular user said there was a hacker in the server 250 coordinates 708 553, apparently this was soon fixed after they contacted the official Twitter account located right of this page. Other users have had issues with CoK invitation codes when trying to send.

No matter what the CoK problems, being it downloading being slow, in-game glitches, servers being down, login issues, problems playing through Facebook or mobile device, we want to hear from you.

Building armies, bases and attacking enemies need not be stressful if problems occur, let Down Today be your shoulder where you can vent your issues with us and other readers.

Clash of Kings Status insight for Friday 9th of December 2016

Clash of Kings Problems? Share your issues with Down Today readers:

Anytime I enter the game it stops. This has been happening from the last update. Version 2.22.0

Shabih

Hi,
I bought my new mobile Le eco le 2 and then i install clash of kings after 1 day the game doesn’t load.i don’t know what happened i try all ideas.

Murphys Law

Everything is slow right now, so slow I have to keep trying the same action over and over because it times out and doesn’t do anything. Anything I click on gives me a spinning yellow circle. It isn’t my phone, my router, my data, everything I have tried has fixed nothing, including uninstalling and what not.

علي عبود دروش

i can’t play this game from my pc anymore ! cok didn’t upgrad pc version for some reason and i can’t login the game from my pc anymore and we have kingdom conquest will begin very soon i don’t know how to handle this cuz i’m not used play cok from my mobile yet

irene

is it cok cant login by today? i was like login hundred times and keep kicking out.
anyone can solve this problem

Rohit Singh

whenever i open the clash of king game then after sometime it will be minimize and again i open the game plz fix my bug

dj

My account suspended 24hrs because of cheat 403 means some players reported me of being caught cheating in the game.the next days again I was suspended 48hrs reason cheat 403 same problem. I message the GM about this no reply. how I know what kind of cheat i use why my account suspended because since i played the game i never use any cheat. I dont understand the game!!

Unknown

did you checked your castle from other account, is it still there same cords but not joined on any alliance?

Unknown

game has bugs man, you need to refresh or reload your game, if it was lucky day offer , dont trust it, its a scam…

Unknown

yesterday was lucky day event.. it was still active , i did the impossible to make the required amount (20% off) to upgrade castle, when i presed button it said lacking of resources.. that lucky day is scam.. after that i left the game i said ill find extra supplies tomorrow, when i logged in chinesse got them all XD

Leon

Yesterday I have a big issue with the game I collect the resources to upgrade my wall of my castle.

During the lucky event it will take 20% less resources to build.

I got the resources and made the upgrade what make start the construction.

Ask me to reload and cancel the construction then the lucky event gone with 17 min on the clock.

Now I have to buy it full price.

Ahsan

My chat get stock what is the reason

Carrie Pavlick

Since new update iOS users are invisible n alliance/kingdom chat. I have cleared cache numerous times and uninstalled/reinstalled the game at least five times. Any suggestions?

kingsleo

i have been facing problem on PC its was working fine on firefox but from two weeks its not working on any browser all the time jerks and stuck whn try to explore the map i m not be able to play this game any more properly none of cok team respoend and reply my mails is this game is only for android or tablet users if not thn why u guyz not responding its been two weeks all pc users facing this problem and no one did nothing why
plz solve this issue asap

Scotty Boyer

I have lost my account now for 4 day, after 100+ emails and in game support I still can’t login to my account. this game is the worst for customer service and support. Do not spend any money on this game. you will end up with a lost account and lost funds. Oh and a company that will not help you. Elex INC is a trash company and should be taken off Google play.

Vincent Goodall

I can not load my game today it just comes up with a black screen.

Patricia Lo

Personally I’d prefer to have a smooth game rather than pretty 3D graphics. There’s a problem with resources tiles in kd493. Tile looks empty , you send your troops out to gather and accidentally tile someone . Another issue is incomplete gathering of resources even though gather bonus and insane gathering is activated. This causes major misunderstanding amongst alliances. Get rid of all your Big Bad Bugs before you attempt any more beautification COK. PITFA!!

Dracula

hello guys. im having this problem too. but i found out the reason for “INSUFFICIENT RESOURCES” issue with my own experience. i dont no if this is really working
or not. but try this. the reason for the msg that says insufficient
resourses is the collage. in the collage bottom last section you can
research to reduce the consumption of updating the castle and other 4
military buildings. but when you research those the amount of the rss
that needs to update will reduce. for ex- if you need 10m wood to update
to some level it will be 9.5m when the research completes. but when you
gather all the rss and try to update you cant update that bs message
says insufficient resources. but to update you will need the earlier rss
amount. you wont able to update untill you have more than 10m wood. it
doesnt matter when the castlle update menu shows yoy have enough rss to
update but you cant. you will need the exact same earlier amount to
update. and when you have more than 10m wood you will be able to start
the update and you can see the 500k wood is still there. that happened
to me. just download the castle update requirements picture. it will
help you to know the exact amount you need to update. its the right one.
i hope it works. i updated from 17 to 19 and gathering rss for 20. im
pretty sure this will work. plz send others to this message. this will
help guys.

Dracula

hello guys. im having this problem too. but i found out the reason for this issue with my own experience. i dont no if this is really working or not. but try this. the reason for the msg that says insufficient resourses is the collage. in the collage bottom last section you can research to reduce the consumption of updating the castle and other 4 military buildings. but when you research those the amount of the rss that needs to update will reduce. for ex- if you need 10m wood to update to some level it will be 9.5m when the research completes. but when you gather all the rss and try to update you cant update that bs message says insufficient resources. but to update you will need the earlier rss amount. you wont able to update untill you have more than 10m wood. it doesnt matter when the castlle update menu shows yoy have enough rss to update but you cant. you will need the exact same earlier amount to update. and when you have more than 10m wood you will be able to start the update and you can see the 500k wood is still there. that happened to me. just download the castle update requirements picture. it will help you to know the exact amount you need to update. its the right one. i hope it works. i updated from 17 to 19 and gathering rss for 20. im pretty sure this will work. plz send others to this message. this will help guys.

Shinzo

What makes this game even more worse is that you can lose soldiers in kingdom conquest. The only way to get them back is impossible with no alternative. I’m quitting the game…

leonard reed

cannot upgrade castle showing insufficient resources i have more than enough

Saskue

This game is trash it won’t ever become famous

Juliann Brockman

I play this game on my tablet but used to play it on my laptop. Last year game crashed and my account was gone so restarted game. Now I have no dragon egg and contacted MOD who said train more soldiers. and did not help. I opened the game on my laptop and there was my dragon egg! Re-read directions and it said to bind with facebook.. so unbound it and tried to rebind the tablet. NOW it is suspended for cheating!! WHAT??? I can not bind my tablet to my facebook, I can not open or play my game in facebook, and I have no dragon egg on my tablet game. This is now day 2 and still no answers nor solutions.

enforcer2133

I am having this exact same issue. Have u found a fix?

Kru 1231

After New college tier update elite troops which gives abilities to reduce castle cost I used speed ups to max these out now I show all green checks for requirements and it want let me upgrade my castles and says insufficient resources.
Been like this for days with no problems fixed.
Computations better be worth my rss lost to upkeep cause of not being able to upgrade.
This is major bs and makes people resource targets with high lvls of resources.
Which you can’t restore cause of daily storage.
Clash of kings needs to really step up they customers services and support team major

justcherrydarling

Following. I’m having the same problem.

Gigati

I onlny come to a screen where clash of clans is written but it does not go to the load screen.

Knightmare

Sorry that is Facebook bound account I was referring to on previous post.

Knightmare

New update caused me to not be able to load. Comes to black screen with Clash of Kings then shuts off after a few seconds. Tried uninstall and reinstall did not work. Installing Clash of Kings: The West doesn’t let me switch account to Yahoo bound account I’ve been using prior to this mornings update.

avesh navi

Game is not working when start the game screen sgow plain black after update last version i have this trouble

Newman Sheffer

My maps are not accurate. When I attempt to gather or harvest on a farm that the map says is there and click on the location, it then says that there is nothing at that location. I also am not able to see any of my alliance members or any of the of the other castles on the map.

HASAN GHOULS

your game crashes a lot

Shadi Heidari

i don’t access to chat i mailed the cok they said clean the cache message but each times i tried it . it just restore the old mail and stiil no access to chat

sheila hemming

My main account seems to be logged on twice. Game goes really slow and I have to work my way to switch accounts to sign in on same google+ account again I order to access correct account with all my messages and game to run ok. How can I sort this plz

Vince Hildreth

For real..i spendoney and i am not shielded. I have lots of enemies and cant log on…i agree with christy clark, better be huge compinsations.

Brandon Fels

I have cleared caches an uninstalled an reinstalled an still nothing. I have contacted them but still haven’t heard back. Kingdom 1271

Christy Clark-Carr

12 hours later and still can not access my account. This is bs. My developers heads would be rolling. People spend real money and lots of it on this game, there is absolutely no reason this should’ve happened and not been addressed for this long. Missed out on DC and missing out on ke. Better be huge compensation for this bug.

Tinkerbell` kingdom 564

Vince Hildreth

What is (E001) i was on the game playing and had to restart because of lag…tried to reboot then i get this error code. Theres nothing on google that explains this code. Am i the only one having this issue?

badboy

same its saying failed to obtain kingdom info after dragon campaign…..now what should we do?

Brandon Fels

I have the same problem. I was going to do the dragon complain an can’t get into any of my accts. It says failed to obtain kingdom info.

David Betz

Clash of Kings this is a very serious issue, it seems that anyone who tried to play the Dragon Campaign has now been locked out of their accounts with an error message and we cannot get back in. Please respond to all our complaints ASAP!

Patricia Lo

I cannot access my game bound to Fb on my iPhone 6 this past 8hours. I’m the R5 and I’m missing on the members list. A few alliances are affected by this new bug. This is really inconvenient . Yesterday Google play, now this. Wrote to support 6 times , no response at all from them. Missed DC. Very disappointed.

theGOONIES

Google bound accounts are not access able. Contacted Google play and they called me right back……an actual person. Still have yet to hear from someone via either the game system of the developer email address.

Smh. Half the kingdom can play on Facebook accounts and the other Google players are now all defenseless farms. Ridiculous.

Amber Hudak

I can also not switch from one google account to the next and it is out kill event right now. I am stuck in my farm

mohdhisham79

same with me today

mohdhisham79

same..I cannot switch to goggle account….Please help us
Game is not down,,i can play with facebook account. but problem if i switch to google account.

Falika

I can’t login to my Google accounts!

Irvin

I hate how they don’t take all of the servers down when they see so many people complaining that they can’t access accounts.As long as you’re making your money right?

bret berenda

Cannot log into my main, just switched yo farm account to place 3 day shield for Kill Event, Now my main is vulnerable to attack. ISSUE: switch to Google account; message; sign in failed, check network connection.

Jeremy Hill

I can log into my main account but I am unable to log into my farms accounts. It keeps saying network failure but my connection is clearly fine as I am able to log into my main account. Any ideasuggestions?

Cody Friddell

It wont let me log into my account says network failure check your network but all my other accounts work i recently accidently deleted my account from google and had it recovered everything works fine i do not understand the problem now

Matt

Did you ever get it fixed? Mine is doing the same thing

robertferrell ferrell

Game crashed and my troops were killed in enemies tower because it would not allow me to recall them.. It would just fail one or twice then immediately kick me off the game.. I lost 87k troops and the game tells me it my fault even after I uninstalled 5 times then did yet another update today.. it still has kicked me off at least 70 times today.. I want my dead troops back and they tell me it’s my fault their game has been glitching like crazy the past two days since the new update!! Anyone help

Fred

Yup same here… cok doesnt care though

Richard Podmore

same here

Richard Podmore

Game keeps crashing and not loading properly after upgrade, any ideas?

Mohammed Jr West

My account is blocked because of abnormal activatity, i buyed packeges and complain because i dont received everything. No they blocked me???

Mohamed Barakat

The game stopped after updating the undroid to 6.0.1 … I can’t open cok .. please help

Saint James chk

Same thing sucks

King Jev

The game great I love it but the new update I can’t play for long the game just keep crushing plz fix this problem and the game will 1000% great

Malik

My game keeps restarting (going back to the loading screen). It’s almost impossible for me to play. Please help.

Eunice Musa

My problem is with binding and unbinding to move between game accounts. I am now stuck with one account which is bound to all my other games and I am unable to unable to change bindings. I have no idea how to get back to my original game.

Riku

I don’t like the fact that the kingdom conquest event is gone. When the kingdom conquest event was at play it restored order in my kingdom and stopped bullying. I lost many of my friends because of these kingdom killers.

Nguyễn Đức Minh

After update new version, game runs too slow. I reinstalled it but it’s not improved

Saskue

What’s the point of being able to remove alliance territory without being able to place something back

Calvin

The new update is bad. If you are an r4 member of your alliance you cannot place any alliance mine, turret, or depot.

Charity

I have been messaging GM about everything out side my castle disappearing for almost 2 weeks. Kingdom 1518. I can see whats directly beside my castle but if I try to search for anything they all disappear, monsters, resources, and castles. Cords don’t work for me either, when my alliance shares them it’s blank. I can’t do anything! I have taken screen shots and sent multiple messages. They said everything from the usual clear my cache, uninstall reinstall, to even blaming me telling me I had a, their words, “jail bait phone” to accusing me of using a 3rd party software. This you could imagine pissed me off. So since I was going to upgrade my phone anyways, I got my new phone and turns out wasn’t my phone to begin with. I’m still having the same issues. Funny thing is I have a farm account that I play on with my same phone and it works perfectly! Finally one of them said that i’m not the only one having this issue and to please be patient because bugs take time to fix. It’s been 2 weeks now. This is getting old fast.

Adam Hallmark

My button to accepct my alliance’s name won’t show up

Ollie Ed Holmes

im getting the same problem

Robert

I can login but nothing will load for me

Skip

Uninstall and reinstall is their generic answer. Whatever is broke must be bad. Put a lot of work into my castle just to lose it. This sucks

Joe N Angie

This blows

Skip G

1382 has been down since 4:30 am this morning. Soon to be 9 hours down. Catherine. Same problem here. This sucks

Catherine Colvin

Disappointed to not see an update here today. Don’t know anyone in other kingdoms, but 1382 has been so dysfunctional no one can play. Cannot see castles outside in the kingdom. Cannot build. No chat. Cannot donate. Unable to message. I can only see inside the castle and that’s it.

Monita

I moved to another kingdom and now can’t play cuz it won’t let log in. It keeps saying network problems but my network is more than fine! Tried to unistall and download it again more than 7 times but nothing worked

adrian

I can’t connect with my facebook account, someone have same issue ?

$Ryan$

Every time I open clash of kings it just kicks me of I’m in kingdom 405 it was work fine earlier now It won’t open I’ve uninstalled and reinstalled several times and it did nothing

Samuel Perez

I didn’t receive a 1000 gold prize and I earned it.

Thomas Zinner

Every day for the past few days in the afternoon, I cannot log into the game. It shows the loading screen and then kicks me out. Eventually it works about 1 to 4 hurs later. VERY VERY VERY FRUSTRATING and hard to participate in daily events!!!!!
When are they going to get this fixed?
Kingdom 453, Castle LVL 26

М⭐️

Hello My nick name is М⭐️ Clash Of Kings : Kingdom 427 . Castle 30 Prestige 2 . I need help, i have entered to Dragon campaign Saturday at 04:00 came out at 06:00 . When i entered i had 8700000 Power and around 480 000 level 10 troops ! When i left dragon campaign my power become 5million only and 0 level 10 troops ! I have used Immediate return skill my troops didnt come back! No Another Lord have Attacked me . Please help me

Steven Michael Kappes Jr

Game will not load on a iPhone6 even after uninstalling and reinstalling

Jody Hanna

Can’t log into the game, on any of my devices, nor any of my accounts. Was working fine this morning, Game keeps immeditaly closing when trying to open.

Lindi

hi there guys , a member of my alliance set a rally to an enemy and i sent my troops there to attack and after the rally was canceled and my troops were stuck to his castle and i click get home but they are not coming home and every 5 sec the game tells me that the troops deployed from my member alliance are returned but they are not returned to my castle and this procces makes my game sooooo slow how can i fix this i need the solution

Gianni

I can not log in the game

Mike

I can’t talk in kingdom chat or alliance chat

Keithan

I can’t scout with my kingdom

Jose mata

I’m getting crazy with this game and I don’t like it. The game freeze in opening screen. I haven’t been able to play all day. I stil receiving information about trade harbour, gathering etc…but I can’t play. When they will fix this?

Gemma McCartney

Will deleting the cok app then downloading it again work?

Gemma McCartney

Hi yes I have the same problem with my iPhone 6, it just shows the opening screen then freezes. I haven’t been able to play at all today and can’t report the problem because i can’t get into the game!!!! When will they get this fixed….anyone know?

Little john

Yes same issue. Can’t open the game on iPhone or iPad

Jose Dos Santos

How can we inform COK (if they don’t know it by now) about this issue which probably is affecting all IOS users? They need to fix this.

D

I have the same issue.

Jose Dos Santos

Since yesterday (27/04/16) that I can’t access it through my IOS device (IPAD). It
opens the screen but it froze. The bellow blue dot on the open bar does not
move. This happens some hours after the last update done by COK to the IOS
devices. Anyone else with the same problem. Any helping comments would be
highly appreciated. Thanks.

SUFYAN channa

Its not working properly when i open the battlefield area it dont show the castles or anything it just show some wierd castles which dont even exist there and it only shows my castle . I think its a problem in video or something
Plzz help

sameera

something wrong my map. its jam.

Christine Lake

I leveled to VIP 8 and got my 4th march last weekend. This lasted for about a day, and now the game thinks I’m at VIP 7, even though it says VIP 8 next to my avatar picture. I emailed the MOD a few days ago and she suggested that I delete the data from my phone, which I did, but it didn’t work. So I emailed her back a few days ago telling her that deleting the data didn’t fix it, and now no response. I’ve been going through my VIP bonus buffs like crazy. I really want to get this fixed.

Michael David Holmes

I have downloaded clash of kings on my iPad mini which linked with my iPhone so when I downloaded it it was downloaded on to my phone as well. I can delete it from my iPad but not my iPhone. Help please would be great

Sinclair Condari

I aslo experianced same problem login but cant collect items or go to map what is this i like the game but it is giving problems now hole day probleblems

Diana

i can not login fo all my account from facebook, i have castle level 28, 26, 22, and 20
also my little castle support, im from kingdom 188

Sandee Creager

can any1 please help me..we have a 2nd fort that we did not build that has our alliance tag but will not us build on it or demolish it..i get a error 100163..have reported it and all i get is the run around or no response when i mail them again

Brian Jacobs

We have over 40 members we have over 4 million in power we started to build an alliance fort and suddenly our troops automatically return when you send them to build it will not build tried contacting the game and have got no results can anyone help

Cindi Ketelsen-Kusk

I am VIP 9 …LEVER 28
but it doesn’t acknowledge my status. .consequently I am unable to access many of the functions I should have access to. ..upgrading is a nightmare….have uninstalled and reinstalled game., to no avail. ..tried contacting MOD…but no answer..any suggestions?

I’ve been playing for months and suddenly it says Its not compatible with my system. Any advice?

usman

when ever i try to explore Kingdom game crashes reinstalled problem remain same

Kea Gillis

I don’t know what to do no response from support and if I try to contact mod it says I’m blocked I don’t know why or how because I have never contracted a mod, I have followed every step they said with Google play with same result, account not bound

Andreas

Always shutdown in iPad with 9.3 ios

Bill

Customer service has no idea what is wrong. I’ve emailed them 5 days in a row because I get the same error “unable to find kingdom information” and each day they give me a different answer. They have to be clueless right now and are providing generic responses.

Sammy

Very few can still access the game right now. I’ve been unable to login for days. Error says unable to find kingdom information and then stops

Jonathan

I have 5 accounts; 4 through Google + and one through Facebook. All of my Google + accts will not work. I tried the older Google play version abs older cok versions. Nothing is working. Extremely pissed off.

Khanadan Swary

I have iOS by the way. I don’t know why this is happening

Khanadan Swary

I have the same problem too, I try to open the game but when it loads, it crashes. I deleted the game and reinstalled it but still the same. Anybody know how to fix the problem?

Jemtai

Can’t log in…whole day….frankly this log in problem has been more frequent lately, what’s up?

THOR

Same issues with logging in as well here also have not been recieving the allaince science donations rewards 2 weeks in a row did battlefield last night and the game kept crashing has the potential to be a great game but having all these issues and having to argue about rewards earned but never gotten is ridiculous I’m tired of it myself

ny0tzz

same here in indonesia.. log in and then within seconds closed and back to my home screen.. iphone 6+ ios 9.2.1

Daniel

Nice, just tried to open again and the dark knight showed up….wish I could defend

Gio Prism

So I just tried on my computer through Facebook and can’t chat. This is so messed up!

Gio Prism

Having the same issue here on iPhone. I open the app and within seconds it closes and i’m back to my home screen.

Hazal Boye

They posted on Facebook they are sorting it out

Nathan

The games been down for around half an hour, all these bugs and glitches are doing my head in and it always seems to be on iOS

Daniel

Exact same issue here

Julia

I am and it ain’t working

Hazal Boye

You on iOS ?

Blake Lepel

Guess what I can’t login but the Chinese can, I’m watching all my farms and castle being raided

Hazal Boye

Same here wtf cok

Hazal Boye

Same here on my iOS it loads then just comes off and now when it loads just before the game boots me off it has Somone else’s account using iPhone 6+

Bobbie Reeves-Murphy

Game is crashing on iOS. Opens my castle then shuts down and I’m back at my home screen.

Jermano

Same here in Connecticut try to go on it but sends me back to home screen

Marcio

Same in Brazil. Try to open it without success.

Phone Myat Htoo

i though i was missing about one million ion yesterday, but not exactly sure my self because i have four castle in 571…
today my level 35 leg armour and another level 35 body armor missing, its too obvious, and i restart the game… since then game keep crashing…

please have a look onto that
HRH-PMH 571

Jules

Same in maryland!

Devilhawk

Same here game loads then cuts right off

Colby Freehauf

Same here in Texas

Jacob Scarberry

Log in and it just shuts off right away and boots me back to my home screen. Using an iPhone 6+

Nicholas Waller

Am not able to log in

DynaMate in kingdom 14

Sweden calling…I have quit the game for the third time…I will not start playing the game again. Good luck to you all.

Matthew Cavaness

I have the same problem what did u do did they fix it?

Matthew Cavaness

I can’t create an alliance their is no enter button you can’t even search for an alliance. I can’t do anything I’ve restarted the game any advice

Axel Alvarado

Washington State can’t login ether after battlefield ended we should get something back for this error from cok. I mean if you buy stuff from them they should provide quality gaming get experience. But instead you get a lot of issues with the app. They are not investing enough to provide a better quality gaming get experience.

Plaiddee

River same problem here in Canada. Log in bar stops half way. I Uninstalled and re installed and nothing. I’m in the process of getting enough resources to up grade my castle. My resourses had better not be plunderd. I hope they put a shield on all castles. My 2 friends can’t log in either. Been trying for 2 hours now.

Kevin Sampson

Same here.

Eliott Cohen

Same here been trying for an hour

River

I can’t log in past the first screen. Bar stops halfway.

Devil hawk

Game want load bar gets half way and stops delete game and still doing it

Cok addict

Since i installed the 3 updates, i experienced lagging, hannging and slow loggin. Please guide me to uninstall the updates… thanks!

Chiku High

How to uninstal the update ?
Please share step by step how to uninstal the update here.
Thank you

Chiku High

I cant play until this very second

shieo js

This is my problem the new update!!! Cause this problem! !

player fanatic

same problem guys, cant login any account at all… 30 min and War Phase is starting, FANTASTIC!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Amy Bruner

If you’ve already reinstalled the whole game . You can’t uninstall an update because it’s no longer an update