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Patient Ratings and Comments

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey. Responses are measured on a 10-point scale, with 10 being the best score. These scores are then translated to a 5-point scale in order to display results in a 5-star rating. Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.

4.7 out of
5
(161 Ratings, 62 Comments)

100

09/28/2016

Very good provider

Providence Health & Services Patient

100

09/28/2016

Very thorough and didn't feel rushed

Providence Health & Services Patient

100

09/27/2016

Excellent communication skills and very knowlegable

Providence Health & Services Patient

100

09/21/2016

Excellent care!

Providence Health & Services Patient

100

09/20/2016

Todd is awesome. Very knowledgeable, communicates well and takes the time to address and discuss my issues.

Providence Health & Services Patient

100

09/18/2016

Dr. shoenberger is very thorough and super easy to talk to. Very good about listening to me and sending me to appropriate health care providers when needed.

Providence Health & Services Patient

100

09/11/2016

Todd was easy to talk to.

Providence Health & Services Patient

100

09/05/2016

As good an experience as a doctor visit could be.

Providence Health & Services Patient

90

08/31/2016

Wonderful staff.

Providence Health & Services Patient

100

08/24/2016

I feel that Todd is an excellent care provider in all respects.

Providence Health & Services Patient

100

08/21/2016

My experience with Todd was excellent.

Providence Health & Services Patient

90

08/16/2016

This is the first time I had met Dr. Todd Schoenberger. He is very nice.

Providence Health & Services Patient

70

08/16/2016

It would be better if I saw a doctor but Providence has failed to replace mine. I think Todd is a careful, thoughtful and thorough practitioner, however there are aspects of my healthcare that are likely more appropriately overseen by an MD.

Providence Health & Services Patient

80

08/09/2016

Great experience.

Providence Health & Services Patient

100

08/02/2016

Todd showed such a caring interest in my health concerns. It was a very positive appt. time.

Providence Health & Services Patient

100

08/02/2016

Todd listens to me. I feel like he is well prepared. I feel like he really cares about me. He does a great job of explaining things to me in a way I can understand. He spends the time necessary to address my concerns. I have never felt rushed through the "system" when seeing Todd.

Providence Health & Services Patient

100

08/02/2016

OMG INTERNAL Medicine is a great group and Todd is very professional and caring.

Providence Health & Services Patient

100

08/01/2016

he is patient, kind, and well informed. always a positive experience.

Providence Health & Services Patient

80

07/28/2016

Told was good. It was my first time seeing him. [...]

Providence Health & Services Patient

20

07/23/2016

Todd had a student with him that I was told about when I 1st got to the exam room. But I told the medical assistant that I did not want a student in the room. Todd came in & introduced the student but did not ask if I was okay with it. Todd talked more to the student than to me. And when my wife stepped out briefly for part of the exam, Todd never asked her to come back in, which I would have preferred. I will be asking g for a different ARNP when making my appointments. I like the rest of the staff & feel comfortable with them but am disappointed with Todd's lack of sensitivity during this visit & past visits. This visit was the worst those far,

Providence Health & Services Patient

100

07/04/2016

Todd was excellent as a provider

Providence Health & Services Patient

100

06/19/2016

I'm a new patient. In the last few years I was shuffled from one primary care Ph.D. to another. iIt was always difficult to talk to an actual human that could or would take a call. The level of communication from Dr. [...]'s office is refreshing. It's like business was back in the day. People actually caring about people. They understand the precept that someone's health needs can weigh heavily on their mental state. The rapid response after test or X-Ray's is greatly appreciated. So far a solid 10. For the first time in quite some time I feel confident knowing I have health professionals in my corner. to

Providence Health & Services Patient

100

06/08/2016

I had a chest x-ray that showed something in my left lung but no follow up treatment for that

Providence Health & Services Patient

80

06/05/2016

I didn't have to wait long for an appointment at a time that was convenient.

Providence Health & Services Patient

100

05/30/2016

I have been seeing Todd for over 3 years. He is always knowledgeable, helpful, and a thoughtful listener. I highly recommend him.

Providence Health & Services Patient

60

05/26/2016

Todd was new to me. Kinda scared me about the heart thing.

Providence Health & Services Patient

100

05/24/2016

Todd is great. He always listens and and has good advice.

Providence Health & Services Patient

100

05/24/2016

always have been able to get is when needed as soon as possible & never have to long. all my needs are always met

What I appreciated most is that Todd prescribed walking (exercise) to decrease my Cholesterol LDL level instead of prescribing a medication for it. I also need to walk more to decrease my stress level.

Providence Health & Services Patient

100

05/15/2016

Like him

Providence Health & Services Patient

90

05/10/2016

my only complaint was that I understood he would call that day if there was a problem w/ the x-ray, since he didn't call I assumed it was alright (but did check my chart to see if it was OK but there was no report) and so went on my trip to [...] the next day at noon and when back on Monday night had some messages to call - my arm did have a problem from the x-ray.

Providence Health & Services Patient

90

05/03/2016

You always answer all my questions & follow up with experts if needed. I feel really well looked after. I like the way you look after [...] too.

Providence Health & Services Patient

100

04/27/2016

Everything always goes smoothly.

Providence Health & Services Patient

80

04/27/2016

Was on hold for over 12 minutes waiting to speak with someone, a little long and inefficient. Also, had to ask for appt with personal provider, was being scheduled with someone never seen. [...] has difficulty with speech and it is important to be able to see the provider he knows.

Providence Health & Services Patient

100

04/26/2016

I think Todd is awesome. I only see him once a year but he still treats me like he knows me

Providence Health & Services Patient

80

04/13/2016

I don't understand why when a referral is made to a specialist I am not allowed to call their office. I am advised to wait weeks and let them contact me. I have no way of knowing if the referral is lost or if I will ever hear from them. Why can't I just call the specialist to make an appointment?

Providence Health & Services Patient

100

04/05/2016

Always good.

Providence Health & Services Patient

100

03/27/2016

I appreciate that Todd did not rush the appointment in order to gain a more solid base for my medical history.

Providence Health & Services Patient

100

03/25/2016

I really appreciate Todd's high professional level of medical expertise and social connection

Providence Health & Services Patient

100

03/21/2016

All of my experiences w/ Dr [...], Todd and the support staff has been excellent. I would not hesitated to recommend these care providers to others.

Providence Health & Services Patient

100

03/15/2016

I have always had very good experiences with the providers

Providence Health & Services Patient

100

03/08/2016

have not been able to see my primary Dr [...] for over a year. Todd is very good.[...]