50% off Encyclopedia of Information Science and Technology, Third Edition (10-Volumes)

This discipline-defining encyclopedia serves research needs in numerous fields that are affected by the rapid pace
and substantial impact of technological change and is a must have for every academic library collection.
Expires 12/31/2016.

Abstract

It was Sterman’s (2000) book entitled “Business Dynamics: Systems Thinking and Modeling for a Complex World” that introduced the term business dynamics. Business dynamics is concerned with learning in and about complex systems. Effective decision-making by growing dynamic complexity requires executives to become systems thinkers – to expand the boundaries of their mental models and develop ways to understand how the structure of complex systems creates behavior. We start this chapter discussing how to overcome barriers to E-Government. Then we present a framework for assessment of E-Government projects. In the context of system dynamics, we discuss causal loop diagramming, modeling and organizational performance.

1. E-Government Dynamics

It was Sterman’s (2000) book entitled “Business Dynamics: Systems Thinking and Modeling for a Complex World” that introduced the term business dynamics. Business dynamics is concerned with learning in and about complex systems. Effective decision-making by growing dynamic complexity requires executives to become systems thinkers – to expand the boundaries of their mental models and develop ways to understand how the structure of complex systems creates behavior.

We start this chapter discussing how to overcome barriers to E-Government. Then we present a framework for assessment of E-Government projects. In the context of system dynamics, we discuss causal loop diagramming, modeling and organizational performance.