Communication Skills and Modes

Having great communication skills - spoken or written - is one thing. Knowing which mode or tool to use to communicate in which context is a whole different skill that needs to be mastered as well - which will "complement" your communication skills.

Unfortunately, many experienced people - even at their workplaces - are clueless as to which tool to use in what context and give the not-so-graceful or effective communication experience to other people involved. On an earlier...