• Maintain the existing Webservices within the DESTINY application to keep the system stable and operational;
• To analyze and enhance the scope of the current software modules to keep the DESTINY application in compliance with new legislative and administrative requirements and shaping the future of online collaboration;
• Provide day to day trouble shooting and user training as needed
• Effective advocate for the user and be able to successfully drive implementation of designs that provide an excellent customer experience, scale as the business grows, and integrate with other systems.
• Additional responsibilities include acting as a subject matter expert on technology decisions and defining development and configuration methodologies and processes
• Provide computer operations and production support
• Contribute to recommendations on how DMV can best leverage web and other related technologies
• Develop and deploy new and revised DESTINY modules and interfaces as directed by the DMV.
• To provide support in the installation and the configuration of new releases to software releases and its associated applications
• Evaluation of processes and determine training needs to support those processes for DMV Management and one-on-one environments

Responsibilities:

Demonstrates expertise in conveying technical and functional concepts for a specific technical specialty.

Identifies improvements to project standards to achieve high quality services/ products. This is a professional position which may require subject matter expertise consistent with demanding and rare technological skills.

May require coordination of programming activities being conducted by the application development team

Confers with other business and technical personnel to resolve problems of intent, inaccuracy, or feasibility of computer processing and project design.

Works with necessary personnel to determine if modifications are necessary with interested personnel to determine necessity for modifications or enhancements.

Leverages excellent written and verbal communication skills to develop new business process and programming solutions as directed by business and technical stakeholders.

May coordinate activities of application developers.

Able to identify best practices and standards for the use of the product.

Proven track record of hands-on technical design and code work within large complex systems.