Supported Housing Officer
Dealing with a small client group providing an intensive service to
vulnerable tenants, either recently out of care and or in need of
extra home support.

Southern Housing Group Jun 1997 to Dec 1997

Estate Manager
Full responsibility for the estate office; as well as staff
management. Responsible for the security &amp; safety of staff at the
office. Ensure that yearly rental income of approx. 1.2m is
collected.
Make presentations at public meetings and seminars. Deputise for the
Area Manager in his/her absence.
Prepare monthly management reports &amp; quarterly reports on various
properties. Prepare budget &amp; service charge for overall estate.

Peabody Trust Mar 1996 to Jun 1997

Estate Manager
Responsible for the efficient and effective management of properties
on my patch.
Rent arrears management, serving appropriate legal notices and making
referrals to Solicitors.
Attend court as the Trusts representative on routine cases.
Monitor the service provided by cleaning and gardening contractors,
authorise payment of invoices.
Implement action in cases of breaches of tenancy e.g. nuisance,
harassment etc.
Manage and monitor void property process to ensure that KPIs are met.
Attend team meeting for major repairs and improvements and ensure
that team members are breifed
Involved in staff selection.

London Borough of Redbridge Jan 1993 to Mar 1996

Housing Officer
Oversee the administration of the maintenance of over 500 local
authority\&#039;s properties.
Plan and co-ordinate maintenance schedules.
Deal with residents\&#039; queries and complaints over the telephone, in
correspondence or in person.
Rent arrears management.
Collate evidence and attend court to represent the council in
repossession cases.
Prepare statistical management reports.
Deal with complaints, investigate and take remedial action.
Responsible for advising Local Authority tenants on their right to
buy.

My background is in banking and social housing. KVN was born out of the need to expand UMACS which I founded in 2001. UMACS has been offering recruitment and training services. KVN has expanded and we are offering the businesses the chance to purchase commodities such as oil, gold and diamonds.

It is now time to look at the Spanish markets including South America &amp; Central America.