I know shiprush had this problem in the past that was fixed where it was not importing the notes area of PAYPAL for fedex, Ive noticed since paypal rolled out the new NOTES area in there button and some times shiprush gets the info but many times it does not .. Anything about this ?

SYSOPS

06-01-2017, 06:45 AM

Can you expand on this new Notes area from PayPal? A screenshot of these notes that you can populate when you purchase something will help. We will investigate.

You also mention that the notes do flow in at times, but not other times. When you do see the notes in ShipRush, is there any difference to how the order was created in PayPal, or a different method used?