Inspecting the car

When you have located your car, the first and most important thing to do is check for damage. Walk around the car and look at the front and rear bumpers, and for any scratches or damage on the sides. If you see anything, make a mental note.

After you have gotten into the car, check the damage log in the Co-Pilot, usually located in the glove box or driver pocket. If the damage you saw has already been noted with an assigned report number, it’s safe to ignore.

If the damage you saw isn’t in the damage log, you need to call us to report it on 1300 769 389 prior to commencing your travels. This will ensure you are not held responsible for damage you may not have caused.