[artspace] pledges to serve families with care and integrity

At artspace our aim is to provide families with exceptional experiences. So, we want to be upfront about our terms. Please take a
moment to familiarize yourself with our policies and let us know if you have any questions.

Child Safety

artspace strives to keep all children safe while they are attending our programs. Everyone who works at artspace is carefully screened through professional interviews and references, and has completed a Criminal Record Check. A staff member
trained in standard first aid and CPR is usually available on premises.

artspace believes in working together with children, families, faculty and staff to create a fun, safe, and respectful environment for everyone. We encourage everyone to actively participate in class to get the most enjoyment and learning from the experience, and to support and cooperate with each other through positive interactions.

Please let us know if you need to provide more details about your child’s learning needs or health concerns or if your family has special requests for legal and custodial reasons. This information will be shared in confidence only with your child’s instructor.

artspace reserves the right to dismiss, without refund, any child from a program that brings a weapon to the facility, intentionally harms others, vandalizes property, or displays other extreme behavior. In matters of inappropriate behavior, parents will be notified
verbally and/or in writing with notification of further action.

Fees

Payments for course fees must be made in full at the time of registration. On-line and telephone registration payments can only be made by Mastercard and Visa.

Sibling Discount

For siblings registered on the same family account for a course or camp in the same term, a 5% discount is given per sibling to the second and subsequent sibling(s) in order of birth.

Withdrawals and Transfers

All requests for withdrawals, transfers or cancellations must be made in writing to registration[at]artspaceforchildren[dot]com. artspace will retain 100% of fee if withdrawals or transfers are made after the deadlines stated below.

Absences

Non-attendance from classes, events, or camps due to absence is non-refundable.

Fall, Winter and Spring Courses

All withdrawal requests for Fall, Winter, and Spring courses received between the time of registration and before the start of the 3rd class will be pro-rated for the remaining classes and subject to an administrative fee of 20% of the course fee, per request.

All transfer requests made between the time of registration and before the start of the 3rd class are subject to an administrative fee of 10% of the course fee, per request.

Day Camps

All withdrawals or transfers for Pro-D Day, Winter, Spring, and Summer Camps must be made in writing to registration[at]artspaceforchildren[dot]com. All camp withdrawals or transfers made between the time of registration and 2 weeks before the start date are subject to the following administrative fees: Withdrawals – 20% of the camp fee; Transfers – 10% of the camp fee, per request.

Birthday Parties

All cancellation or change requests for Parties a must be made in writing to registration[at]artspaceforchildren[dot]com. Cancellation requests for Parties made between the time of registration and 2 weeks before the party date are subject to an administrative fee of 50% of the party fee, per request. After the deadline, no credits or refunds will be issued. Change requests for Parties are subject to staff and date availability and requires minimum of 2 weeks notice.

Critical Illness or Injury

For withdrawals or cancellations due to medical reasons, a pro-rated refund may be issued outside of the above deadlines if a written request is accompanied by a physician’s note.

School Workshops

All requests for withdrawal from School Workshops must be made in writing to registration[at]artspaceforchildren[dot]com. All workshop withdrawal requests made between the time of registration and 2 weeks before the workshop date are subject to a $100 administrative fee, per request.

Class Cancellations or Changes

artspace will provide a 100% refund for courses or camps that are cancelled due to low enrollment and artspace will notify families prior to the start date.

In the event of a natural disaster or severe weather events, artspace reserves the right to cancel courses or camps and fees, will not be reimbursed.

From time to time, changes to instructors or course content may occur at the discretion of artspace.

Drop-off & Pick-up

Parents/guardians are responsible for children before and after class time. If a parent/guardian is late picking up a child from class or camp, a fee of $10 will be charged. Repeated lateness may lead to discharge from the class with no refund.

Privacy

Protecting personal privacy is important to artspace. The personal information artspace collects from families consists of data that can be used to uniquely identify or contact them, and is used to deliver services to them only and to keep them informed and up-to-date about the activities of artspace. These activities include advising families of programs, services, confirmations, special events and emergencies. We will not rent, sell or trade personal information to any third party for any purpose.

artspace protects families’ personal information using appropriate security safeguards to protect against loss, theft, and unauthorized access. artspace restricts internal and external access to office files and databases, along with any personal information families provide during the registration process. The artspace website, online registration system, and database is exchanged on a server using the Secure Sockets Layer (SSL) protocol, to encrypt or encode the data.

artspace is responsible for all personal information under our control. Withdrawal of consent to the collection, use, or disclosure of personal information can be made by providing 30-day written notice to artspace and will mean thatartspace will no longer send you any further communications.

Use of Photos, Videos, and Artwork

artspace reserves the right to photograph and film children and their work for promotion and marketing purposes only and reserves the right to exhibit students’ artwork free of charge. artspace will request permission at time of registration.