Our final night in Tokyo was spent at the Westin Tokyo. We had a king room and were “upgraded” to a city view room with views of the Tokyo Tower. The hotel was extremely busy when we arrived. There was a wedding reception at the hotel and there were quite a bit of guests in the common areas of the property.

After a five minute wait in line to check in we were checked in by a nice front desk agent. He went over our details and assigned us room 1005 on the 10th floor. I chose points for my SPG gold amenity.

My initial thoughts were the hotel felt like a Vegas hotel. Tons of people and the restaurant was crowded and right off the lobby. There was a line for the buffet and seemed just like some of the Vegas mega hotels I have seen.

Lobby and front desk area

Lobby area

Lobby area

Bellhop desk

Anyhow, we made our way up to our room and after a few seconds I thought, “This places needs a refresh!” It felt outdated and in the bathroom it was really obvious. I thought the size of the room was fair but it was smaller than our rooms at the Andaz and Conrad the nights prior. I would be OK with this room on a business stay if my employer was paying for it but never would I pay cash for this room. The room did have a few bottles of complimentary water which is appreciated. The room was clean overall but just not very stylish or visually pleasing. Anytime you have a green carpet you’re already down one strike.

Room entrance

Westin Tokyo room

Westin Tokyo king bed room

Westin Tokyo king bed room

Westin Tokyo king bed room

The bed was the most comfortable bed of the properties we stayed at in Tokyo and the view of Tokyo was nice.

View from our room at the Westin Tokyo

Westin Tokyo floor plan

The bathroom was terrible with a peach or pink tile running throughout. It does have a separate tub and shower which is nice but the shower stall looked grungy to me. Water pressure was good and the bathroom had everything we needed as far as toiletries so that was nice.

Westin Tokyo bathroom

Westin Tokyo bathroom

Westin Tokyo bathroom

Westin Tokyo shower

Westin Tokyo shower

Westin Tokyo room 1005 door

Westin Tokyo elevator bank

We decided to run down stairs and have a late lunch. The restaurant downstairs off the lobby was open and busy. The hostess greeted us and asked if we wanted the buffet and we said “no”. She then showed us the menu right there at the host stand and looked at us. I was puzzled! Did she want us to choose something right there in front of her? Just seat us!! The chef came over and said whats the problem? The host and the chef had a brief discussion and said “SEAT THEM”! He apologized to us and we still couldn’t figure out what the host was doing. He came over towards the end of the meal to talk with us and mentioned he was from Belgium if I recall. He was very nice and gave us his card after a 2-3 minute conversation. My wife had a pasta dish and I just had some dessert (which my wife split with me) and a few cocktails. Food was decent but slightly overpriced.

My wife’s lunch

Cocktail at the Westin Tokyo

Fruit tart dessert at the Westin Tokyo

Coconut cake dessert at the Westin Tokyo

View from our room at night

View from our room at dawn

The property has a good location and is walkable to the nearest subway station. There are quite a bit of places to eat within 5-10 minutes walk. In fact Joel Robuchon’s French restrauant is right across the street if you want a fancy, expensive eatery.

Overall this is just a basic hotel with a good location. Like most Westin’s its not anything to get excited for but gets the job done. If returning to Japan I would try other properties if I have the choice but wouldn’t avoid it if we had limited choices.

PointsPinnacle Breakdown

The cash rate would have been over $300 had we paid cash but instead we redeemed 12,000 Starwood points. This is an OK redemption just around .025 cents per point but I’d rather have $300 than the 12,000 SPG points every time. We earn Starwood points through our SPG AMEX cards. My wife just picked up 30,000 points from a recent business card signup bonus and it has been over 2 years since I have had the SPG AMEX business card so I am eligible for it as well and will be signing up soon. That will add another 30,000 Starwood points to our balances. I was also earning about 5,000 Starwood points per month using my AMEX REDcard to generate spend.