Keep an eye on your mobile workforce and handle even unexpected situations with ease. The new, standalone Route Planner – coming in H1 2018 – enables leads, supervisors, and managers to keep up and manage staff in the field and their tasks –combining geographic and calendar data, and taking into account also variables such as traffic and weather.

– How does the technology revolution impact the mobile workforce?
– Which inspection jobs are already in demand and which industries could benefit from optimizing their inspection workflow?
– How does the typical inspection process look like?
– How exactly does Resco Inspections address each step of the process?

City Smart Services solution based on Resco Field Service with offline, cross-platform apps. It provides cloud-based CRM environment designed specifically for municipalities, together with mobile apps created for residents and contractors/service technicians.

Valued Partners

We put our trust in their hands. So can you.

Resco’s partners are the ones that customize the Mobile CRM for customers, provide them with support & help with the implementation. They have a vast knowledge of Dynamics CRM, Salesforce, Oracle & Resco Mobile CRM — a winning combination.

About us

Here’s to those who are passionate about what they do. This is something we try to encourage – in fact, we strongly believe in providing people with the simplicity, flexibility, and opportunity to transform the way they manage and interact with their customers.

Why Route Planner

Overview of your staff and tasks

Fully interactive, Route Planner gives you a clear overview of your staff and the tasks at hand. Utilizing the map and calendar view with real-time data, you’ll always know who can drop in for a customer visit or answer a last minute service request.

Plan routes for every team member

The map view shows you the areas each person on your staff is responsible for, highlighted with matching colors. Once you’ve created the route plan, the solid line indicates the route they have already completed, and the dotted line represents the part still ahead.

Avoid those traffic jams

In Route Planner you also have the information on traffic control, road closures, and even accidents. So you always know when your staff needs to take a detour because of a traffic jam which threatens the successful completion of the next job, on time.

Consider the weather

And don’t forget to check the weather. After all, what’s the point of dispatching your crew to a client, if there’s a storm coming? They might not even get there, let alone complete the repairs required.

There’s no crystal ball – yet you can see the past & future

With the built-in Time Scheduler, you can view how the team has progressed throughout the day. And based on past and current data, the Route Planner dynamically updates the schedule of your staff. So you can even view a forecast for the near future developments.

Web application for managers, mobile app for field teams

Team leaders, managers, or supervisors utilize a web-based app to schedule work, plan routes and monitor progress. Workers in the field use a dedicated mobile app in which they receive & complete work orders, running on all major operating systems and devices.