What do you like best?

This is a really powerful tool for creating very complex workflows that integrate with a variety of other solutions. For the most part it just works.

What do you dislike?

While it just works most of the time, there are a few gotchas that you will learn over time. Some popular things like Flexitasks are time consuming to flesh out and over time I have identified ways to optimize and modularize the workflows. One simple thing to do is keep all your email messages in a separate list and lookup the message you need. That way if you need to change an email, you don't need to re-publish the workflow.

There is also vendor lock in. If you don't pay maintenance, your workflows stop working. It is not like you just went unsupported, no. Your stuff is broken if you don't keep paying for maintenance.

Recommendations to others considering the product

Watch out for lock in.

What business problems are you solving with the product? What benefits have you realized?

We've done a lot of complex routing for approvals concerning deliverables to customers, Request for Personnel approvals, and stuff like that.

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What do you like best?

Ease of use. Low training cost for the product for end users. Quick deployment of solutions. Ability to extend workflow using webservices and coded solutions. Ease of use. Low training cost for the product for end users. Quick deployment of solutions. Ability to extend workflow using webservices and coded solutions.Ease of use. Low training cost for the product for end users. Quick deployment of solutions. Ability to extend workflow using webservices and coded solutions.

What do you dislike?

No testing in editor, difficult to publuish and redeploy over and over during testing. Makes upgrading sharepoint more difficult and introduces extra steps. No testing in editor, difficult to publuish and redeploy over and over during testing. Makes upgrading sharepoint more difficult and introduces extra steps.

Recommendations to others considering the product

Nintex is an excellent solution for both simple and somplex buisness process automations, has low cost of entry and high rate of adoption by end users.

What business problems are you solving with the product? What benefits have you realized?

Lots of automations of generic business processes including reimbursement workflows and generic form replacement. Less paper wasted.Lots of automations of generic business processes including reimbursement workflows and generic form replacement. Less paper wasted.Ease of use. Low training cost for the product for end users. Quick deployment of solutions. Ability to extend workflow using webservices and coded solutions.Ease of use. Low training cost for the product for end users. Quick deployment of solutions. Ability to extend workflow using webservices and coded solutions.Ease of use. Low training cost for the product for end users. Quick deployment of solutions. Ability to extend workflow using webservices and coded solutions.

What do you like best?

The support staff are very prompt to respond and to work on the issue. We had few issues earilier when we raised the DDP case, there was an immediate response. We have provided the Nintex support Team the access to our ORG and they have identified the issue and informed us the best possible solution, which sorted the things out. During another issue we have raised a DDP case and the support team has reached us. We have provided them the access to our ORG but they could not able to login as a particular user. . We have asked them to schedule a call and they did it over go-to meeting and presented the issue. The support team member tried to resolve the issue but she needed an expert advice on it so, the support team member informed us the same and she scheduled a call adding a Drawloop technical expert and we have explained him the same and he is able to provide us some possible solution. This is much appreciated.

What do you dislike?

We are contacting the Nintex support Team through mails. Hope we get a portal to raise nintex tickets.

Recommendations to others considering the product

It is a great platform for send the attachments by creating packages

What business problems are you solving with the product? What benefits have you realized?

Issues related to Drawloop. People tend to pull the experts into the calls when they are not able to resolve the issue, which is very helpful and even makes us get better knowledge on how the DDP works.

What do you like best?

The platform - the design of the homepage. I enjoy all the connectors, too. There are a lot of options when it comes to building the worklow. It is easy to begin. Perfect for simple solutions or a large corporation that does the same thing over and over again..

What do you dislike?

Not a large enough community yet to work problems out with. It seems we are one of the first customers. Sometimes the updates interrupt what I was learning to do. Some of the tools aren't exactly easy to understand without reading the white pages. It can be hard to schedule a time to talk out a problem. Needs more security on the forms when starting. Also wish I could copy a form and use that as a template.

Recommendations to others considering the product

Really understand the timeline it takes to really get to know the product. Ask how many people have been successful so far.

What business problems are you solving with the product? What benefits have you realized?

More efficient workflows. Better communication between team members. Creates more accountability for each of us. Things are becoming more fluid. Less guessing on what to do.

What do you like best?

I like the ability to easily create complex workflows. There are a lot of functions within Nintex Workflow that I would like to test to see how they work and from the Nintex Community I have been able to produce functional workflows with the least amount of steps. I also enjoy the new features that are regularly introduced. The best recent feature is the development mode and the connect feature.

What do you dislike?

The manuals are not very intuitive and I find I have to use google a lot to find out how to do different procedures. Some functionality I would have liked to use is not present and I have had to add steps to counteract this. The Document creation feature is limited to 250 before we have to purchase more. This is a feature that will be greatly used by our company for legal purposes and I would like to see this increased.

Recommendations to others considering the product

This is a very easy to use solution with drag and drop functionality. There is a plethora of functions to use and quite complex workflows can be created. The Nintex Community is quite helpful as well.

What business problems are you solving with the product? What benefits have you realized?

Policies and Procedure follow up and approval process, Customer Support services, Incident Reporting are a few of the problems we are using Workflows form. The benefits for customer support and incident reporting allow an email to be sent with the particulars of the form so quick responses can be seen. With Policies and Procedures we can send reminder emails and use an approval process. Processes are being automated which alleviates the manual intervention we have used in the past.

What do you like best?

Nintex provides a very simple user interface for building and maintaining workflow. We just shifted from the on-prem offering to the O365 product and for the most part, we enjoy the O365 product overall but there a few things missing from the on-prem product. I believe Nintex is one of the best at workflow design and facilitation. The browser based UI is easy to us and doesn't require additional software to be installed.

What do you dislike?

As mentioned above, there are a few things that are either not present or don't function as well in the O365 product compared to the on-prem product. I think it's just a matter of time before Nintex is able to perfect the cloud based products to perform exactly like on-prem.

What business problems are you solving with the product? What benefits have you realized?

We have a bunch of different use cases in higher education and with 13 schools, they all like to operate a little differently. We also use workflow in many of the administrative office such as finance (tax, accounts payable, etc.). We are currently building a workflow for Study Abroad that will allow staff, faculty and students to interact and complete the necessary forms required.

What do you like best?

I like the ability to create, edit or delete a workflow without having to use SharePoint Designer. The IDE is easy to use, and it includes actions for all of the common, and not-so-common functions that you would like to find in a workflow product. Workflow constants at a site and site collection level, plus local variables allow you to add flexibility and complexity where required. User Defined Actions expand that flexibility exponentially.

What do you dislike?

I'm not privy to our company's support contract details, so this may be a simple misunderstanding or a matter of a multi-tier support model. But I would like a phone number to call when I have a simple question, or maybe an instant chat feature on their website. The support I receive is always good, in the end. I just wish it was a little faster at times.

Recommendations to others considering the product

A good product for quick custom workflows. There is also a great deal of complexity available if required.

What business problems are you solving with the product? What benefits have you realized?

Nintex allows us to roll out simple workflow processing on a very large scale. We have 75+ sites, each with 15 content types, and all of which require a small amount of data processing in a high volume situation. The simplicity of using Nintex allows us to create many similar workflows that can be copied across the sites quickly and easily. Even a complete redesign on this scale is moving along quickly, from the decision point through the deployment.

What do you like best?

Nintex offer a really good Workflow and Form solution for end users where as OOO Sharepoint is more limited.

What do you dislike?

Slowness sometimes and disruptions in the system (Nintex) .. cd

Recommendations to others considering the product

I highly recommend the usage of nintex!

What business problems are you solving with the product? What benefits have you realized?

Many we are using Nintex all across the company in AZ. We are getting a lot of benefits for end users and many departments and areas are simplification their processes,. We are thinking on creating a new provisioning by using Nintex as our provisioning engine where we are sure we will be able to save lots of money for the company and the process will be much more simple and quicker for end users. We are also in the process of using Nintex Workflow for Cloud which we are sure it will have a great impact for our users in the company.

Our team will receive cross-training in Nintex administration , they will learn how to use, create and administrate workflows, create and design forms because we are helping users to simplify their processes so they can better achieve their goals.

What do you like best?

I love how easy it is to quickly get a solution up and running! I can demo a working solution to a group in a matter of minutes rather than weeks or months with custom coded solutions. The drag and drop interface allows me to teach others how to use it and enable other areas of the business to create their own workflows, thus engaging them throughout the process.

What do you dislike?

Some of the error handling is cryptic. This can cause us to waste time pinpointing exactly what went wrong. We generally put in "Log history" actions and then dump variables out to that, which forces us to run the workflow knowing that it will fail to determine what went wrong. This is a good debugging approach, but if there was a way to "Preview" the workflow somehow it would be awesome!

Recommendations to others considering the product

Do research on "How To" use many of the actions. We spent a lot of time figuring out what actions are best suited for different processes and what their capabilities are. I spend a lot of time on their community site learning from other users mistakes and helping them understand their issues so that when we face the same ones, we know what to do!

What business problems are you solving with the product? What benefits have you realized?

We are using the workflow platform for task automation and approval, internal data lookups to populate out to lists, and even internal site creation automation. We have streamlined different processes that were very paper driven and opened up channels to communicate and track changes to requests and tasks, thus giving more visibility to executives.

What do you like best?

I really like the level of customization you can bring to SharePoint forms. Nothing else beats Nintex forms in that area. I believe that the forms could use a bit more work to improve panel behavior and rules (such as when you have a rule error, rather than not rendering the form entirely, provide you with details about the offending code). But again from a customization standpoint it really is leaps and bounds over out of the box SharePoint and/or other vendor solutions.

What do you dislike?

Would like more transparency when errors occur, both on the front end in forms and on the backend with workflows.

What business problems are you solving with the product? What benefits have you realized?

We are more agile and able to deliver solutions with a high degree of customization that would previously require oodles of JavaScript (JSOM, REST and classic JS) to resolve inflexibility issues with SharePoint forms or to implement rules. Workflows also provided room for documentation thus allowing developers to quickly understand what another develop had done prior when picking to enhance and existing product.

What do you like best?

Nintex provide a lot of functionalities that allow to a anyone users automate their process, no matter if you are an advanced user or common user, the interface is very intuitive and actions can be set for your needs. I had automate around sixty process without any advanced experience using workflow automation platforms. Also provide Nintex Live, a good way to capture information for users out of the company.

What do you dislike?

At first I was needing more actions to handle and generate documents, however this functionalty was release for all platforms and now I'm very happy using this functionalty in my process.

Recommendations to others considering the product

NIntex is the easy way to start to automate your business process, the best it's now is multiplatform, (Nintex Cloud).

What business problems are you solving with the product? What benefits have you realized?

Now we are capable to measure our process, before that, this measure was very hard to complete because we didn't have data to make it, now with we have available a lot of process data and we are makings insights with this data.

What do you like best?

It's quick and easy to create SharePoint workflows with Nintex. The form editor is powerful.Overall a good addition to SharePoint 2013

What do you dislike?

Editing workflow components in UI is tedious. Especially if you have edit a Task form embedded in a Flexi-task. It's SAVE, SAVE, Publish. It gets old quick if you have multiple tasks to update.

Editing email message formatting in the UI is fiddly and hard to control. You often end up with unexpected results. Very time consuming to go back and adjust.

Errors in Form Rules result in Blank page; No errors or warnings. The Nintex Form simply doesn't render and you're left to figure out what went wrong.

Updating the Nintex Workflow solution on SharePoint is problematic. Often the Nintex Install gets stuck waiting for SharePoint... The Install will happily loop indefinitely without failing. Very frustrating.

Nintex Workflows are very difficult to troubleshoot, Adding logging statements and decomposing into separate workflow is about the extent of native debugging support.

Nintex support is very slow to respond to tickets - even for Premium support customers - Ref ticket 00208695. Sent email on 3/26 to support, no reply and I have follow up with them again on 4/03 only to find out the agent assigned to my case is not available.

No Nintex Workflow support for copying attachments between dissimilar document libraries. You end up having to resort to SharePoint REST calls. Why ?

What business problems are you solving with the product? What benefits have you realized?

Document Approval Workflows. It's allowed us to do things we wouldn't have been able to do with the Out of the Box SharePoint workflows.

What do you like best?

Nintex enables both IT and business users to create, publish and manage workflow using simple drag and drop interfaces within Office 365. The forms design process is easy and powerful with rules and many controls which replicate out to mobile platforms in a single publishing process.

What do you dislike?

The forms designer can be slightly fiddly to work with, particularly on more complex forms but the roadmap for this area of the technology is pulling heavily on more up to date interfaces to make response forms as simple to build as the other areas of the workflow platform.

Recommendations to others considering the product

The work that Nintex are doing on the Workflow Platform is remarkable and brings whole new opportunities to organisations looking to deploy powerful workflow and mobile forms solution.

What business problems are you solving with the product? What benefits have you realized?

We work with Nintex to address workflow and mobile app requirements across all areas of customers' organisations. HR is a common area for leave, new starters, recruitment, performance reviews and many more to be automated. Nintex is particularly strong at enabling the mobile workforce where tasks or details needs to capture on mobile devices and handled through workflow.

What do you like best?

Our in-house developer could fulfill user requirements most of the time. Nintex has helped us to transform more than 30 paper-based business flow. So far, Nintex has been performing not only as data recorder but as a calculator for us.

What do you dislike?

As I am supervising our in-house developer, I could understand that it is quite hard to get a personalized support or knowledge transfer. We acknowledge that there are a lot of online resources that we can refer to, but sometimes it requires a lot of time to be spent just to find 1 information.

Recommendations to others considering the product

Products features are good and powerful.

What business problems are you solving with the product? What benefits have you realized?

We have transformed more than 30 paper-based processes. With Nintex products, it helped us in managing records and data. Data visibility is there and human mistake when transferring data also has been minimized.

What do you like best?

The solution is simple. I initially set it up, then rarely have to make changes (provided I am not constantly changing legal writing on my contracts or adding new types of products). It replaces a multi-step manual process and alleviates the risk of humor error.

What do you dislike?

Stepping into this role somewhat blind, it was very difficult to to figure out how were using the product and if we had an optimal set it up. Turns out part of the issue was that we were on an older platform.

Recommendations to others considering the product

If you're unfamiliar with your Nintex implementation or how to implement this software, reach out to Nintex. I used their website's /contact-us/ link and was able to get connected to our account's rep by the end of the day.

What business problems are you solving with the product? What benefits have you realized?

We use the Nintex DocGen solution for contract generation. Using a platform like this keeps data, contracts, and personnel controlled in what can often be a delicate process.

What do you like best?

Simple forms in responsive mode enable survey like responses to be recorded easily.

What do you dislike?

Consistently reworking designs and support tickets due to not being a true WYSIWYG. Support has much to be desired - generally support requests are answered next day and not in depth. Responsive forms are near powerless and very limited for design.

Recommendations to others considering the product

Understand your strategy very, very well and research the various options available. Nintex is expensive, support leaves much to be desired, no code solutions expectations are unrealistic, and be prepared to be in endless support correspondence. Nintex does not listen to its customer base. Many requests for great features left unanswered since 2014.Looking to Power Apps to hopefully replace all Nintex in our environment in the near future. We are currently reviewing other options to reduce costs and gain features unavailable for our requirements and lessen support requests.

What business problems are you solving with the product? What benefits have you realized?

Automation is the key for our business use of Nintex and this is what I like most, however it is not an easy solution to implement and can be very complicated and cumbersome and some key features you would expect are not included or lacking. We have realized benefits with automated processes.

Response from Elise Harrington of Nintex Platform

Thank you for reviewing Nintex and sharing your feedback of our platform. I'm sorry about the issues you are having with our support staff and forms. I'd like to connect you with someone on our customer success team and see if there is anything we can do to turn your experience around. Please send me an email and I will coordinate the discussion.

What do you like best?

Nintex is easy to install and fast to learn and get up and running with. The solution integrates perfectly with SharePoint creating a nice cohesive solution that gets us up and automating processes with right away. The business likes the speed at which we can deliver solutions for.

What do you dislike?

Does not scale well for large projects. Since it is so tightly integrated with SharePoint, we cannot move Nintex with solutions built that have outgrown the recommended SharePoint list size. The Nintex workflow history lists slow down our SharePoint farm and search indexing. Nintex runs on our web front end servers which slows down our SharePoint farm.

Recommendations to others considering the product

If moving to the cloud, their pricing model is insane for cloud applications. As such we are having to re-do our Nintex workflows with SharePoint OOTB workflows in order to migrate them as the Nintex cost on the cloud is prohibitive.

What business problems are you solving with the product? What benefits have you realized?

We use Nintex to automate many business processes that were once paper based. This has drastically improved our companies bottom line.

What do you like best?

User interface enables building forms and workflows quickly to address business problems. There is a good range of actions available for interacting with internal and external systems. The ability to publish to the Nintex Mobile platform easily is great.

What do you dislike?

Some disparity between the product streams at the moment (on-prem vs 365 vs NWC) but this is currently in the process of being bought together as I understand it.

What business problems are you solving with the product? What benefits have you realized?

Nintex allows us to develop and deploy workflow and forms solutions quickly. The ability to deploy forms to the mobiles of our users without any extra effort is a large bonus. We're using NIntex to help run our Incident and Hazard Reporting, our helpdesk, build Sharepoint document libraries, manage expense claims, and more.

What do you like best?

Nintex Workflow Platform is the leading Workflow engine to work with on SharePoint Environment, in the most simple word " it will make your work even easer" it turn your work to a new level of enjoyment and pleasure to work with workflows and automate processes.

What do you dislike?

updating process Is slow, in my opinion Nintex need to adopt a new way of updating their software to include Users in the updating process.

In other words Nintex needs to involve the end users to share their valuable custom and compound actions with other users.

I know it`s not an easy task but it grantee end user passion works and creativity.

What business problems are you solving with the product? What benefits have you realized?

Manly we are using Nintex workflow to automate our processes, At our company we have a lot of departments that their most work are paper based and we need to revamp this using our SharePoint capabilities and Nontax workflow.

Nintex Workflow reduce the resources time to deliver our projects and tasks.

What do you like best?

Works great, few config issues here and there, some bugs. Found workarounds, had support help us until it was fixed, or a patch fixed it.

What do you dislike?

Found a few bugs when working with the platform that affected ease of use, not a deal breaker, just minor annoyances.

Recommendations to others considering the product

I started from the ground up from Nintex but a great deal of my background deals with scripting and automation as an admin. I have used Nintex, MS PowerApps, and MS Flow as a basis for workflows and automation. Nintex is hands down better than the current MS suite for SharePoint integration.

What business problems are you solving with the product? What benefits have you realized?

What do you like best?

Our organization has used Nintex Workflow for Sharepoint for many years. It allows us to use it for everything – from basic functions to highly customizable processes. The interface allows for quick development of entire workflows.

The ability to schedule workflows is extremely useful. It allows to create processes to be repeated at scheduled times. Another leading feature is the delegation feature. This allows our users to delegate a task or a series of tests to another user during a single occurrence or a schedule absence. The user is in complete control of their delegations.

The software is very stable and we rarely need support but in those few instances that we do, we always receive excellent support and guidance. There are a number of features that are extremely useful.

Excellent product with excellent support staff!!!

What do you dislike?

I have been using the product for our organization for many years now, and I cannot think of anything that we do not like about this product. As you learn how to use the product well, everything can be accomplished well with it.

What business problems are you solving with the product? What benefits have you realized?

Our organization often has many often has many approval steps and this allows our users to efficiently track the status of their items and where they are in the approval process.

What do you like best?

Being able to make SQL query directly from Nintex workflow. This is great addition to out of the box SP workflow features. Also the ability to export and import workflows. This enables us to deploy workflows more quickly across different environments for example from Dev to Production. We can even save the exported file into our svn as a release copy so that we can refer to in a later stage when we need to

What do you dislike?

Category if action. sometime I need to go through lots of them to find the right action I need. You can make it easier to find a certain action by categorise them in logical order.

Recommendations to others considering the product

Rich addition features which enable you to replicate business process without doing any coding. We have some power super to develop workflows and thus free some of my developers to do more complex development.

What business problems are you solving with the product? What benefits have you realized?

We mapped lots of our business processes with nintex workflow and automated lots manual tasks. Reduced some opex

What do you like best?

There is nothing wonderful about ONLINE or to like. It's over complicated and many of the great ONPREM actions are gone. Half the new actions have more bugs in them. Many of the useful features from OnPres, such as Email Action FROM have disappeared leaving us without an option..

What do you dislike?

Bugs and issues now being resolved yet "new" features being rolled out. Get the basics working first before pushing out new features. The Online help is next to useless- There is not point restating the name of the field as the type.....you need real examples!

Recommendations to others considering the product

Improve the ONLINE functionality and bring back all the ONLINE actions which was the reason we chose NINTEX in the first place.. Listen to the customers and act on their requests..

What business problems are you solving with the product? What benefits have you realized?

It is now taking us more time and money in developing new Forms and Workflows ONLINE. If I had a choice, I would return to ONPREM. Our users are complaining because of the slowness in loading forms and the isses we have with EMAIL Actions. (formatting)

Response from Elise Harrington of Nintex Platform

Thank you for sharing your feedback of the Nintex Platform. I'm sorry about the issues you've had since migrating to the cloud. One of our customer success managers would like speak with you to learn more and help provide a solution. Please email me your contact information and I'll put them in touch with you ASAP.

What do you like best?

To the reviewer: Please delete this review. I see no problems with my review but I'm being rejected over and over again. I no longer have interest in reviewing the product if you're going to toss my review out... I've answered all the questions, and submitted my validation but for some reason its not registering one of the questions, even though I've answered them all and I see no real issue with my reviews. Your system needs to provide a more detailed reasoning behind rejections so we can know what's wrong with the review.

Please remove the review, and remove my account from your system. I have no desire to do any further product reviews for you. This was a complete waste of my time.

Nintex has a great setup for workflows. It allows for additional features that the default sharepoint workflows do not like looping. While loops, and for each loops make nintex workflows invaluable and far superior to sharepoint designer.

What do you dislike?

There are several limitations like being able to return distinct values in a drop down box for nintex forms. Plus they seem to reserve a lot of very useful key features for the enterprise level package even though they advertise their basic level as enterprise level software and charge enterprise level prices for the basic packages.

Recommendations to others considering the product

If you're looking for ways to loop workflow actions. This product will help greatly. There are limitations to the product but a lot of these limitations can be overcome with database manipulation and other areas of changes. Most of my product solutions I've had to customize areas of nintex and sharepoint to work within the boundaries of the product, but it allows for it to work. SharePoint does limit a lot of your processes with list limitations however it can be overcome with SQL integration and database record keeping.

What business problems are you solving with the product? What benefits have you realized?

We solve many projects using nintex workflows and forms. Ranging from database cleanup, to database monitoring and basic document library check ins and outs, versioning for code and other basic sites as well.

What do you like best?

The best feature of Nintex Workflow is all of the time our school district saves using workflows for approval of requests. From purchase orders to reserving vehicles to ordering supplies, our workflows save our administration and transportation staff many hours with the automation.

What do you dislike?

Nothing, Nintex workflows are easy to set up. The components and actions available that we use with SharePoint make many SharePoint interactions easy and organizationally understandable. We have even started using Nintex forms and workflows with surveys.

What business problems are you solving with the product? What benefits have you realized?

We are attempting to be as paperless as possible and save time collecting information from our staff. Using the Document Generator available now in Workflows we have saved our district office clerical staff over 150 hours per year. This means no more manual collection of forms and input by 1-2 staff members. We use Workflow to approve field trip requests, bus reservations for field trips, calendaring and budgeting of both.

What do you like best?

- The workflow editor and rules management are very effective for power users

- Easy to test and customize

- Automate complex workflows

- Custom actions makes it more powerful

What do you dislike?

- Technical Support from Nintex is not effective

- No technology Evangelists

- Upgrade at on-premise is very difficult

Recommendations to others considering the product

MS Flow is offering many features and Nintex is not able to catch up with flow. For e.g. the test feature of Flow is superb and the connectors Flow offers are way ahead of Nintex. Having said this i believe Nintex needs to have better customer support and make customers feel that Nintex is with you. The support needs multiple reminders and not very highly rated when compared to Microsoft.

What business problems are you solving with the product? What benefits have you realized?

Almost every type of human workflows with to and fro integration with legacy applications. We use Nintex forms and workflows to build workflows and push the data back to PeopleSoft and other LOB applications using a combination of Azure, Tibco and Apijee platforms. The document generation feature is very powerful and this allows to generate ready to ship documents inlcusing RFP response, Signed contract documents, employment letters etc.

What do you like best?

Canvas design , comments into the workflow, web service intergration, easy to explain to end users, include the sharepoint object model. It has a very short learning curve. One of the most useful feature is the possibility to add comments to single block of the workflow: this functionality is a real fit-for-use feature as you can describe the business logic behind any branch of the workflow. And when you work with a team where several people is writing workflow, you can easily leave information for the other team members.

What do you dislike?

Performance not so good with a large amount of items, debugging not so easy, we need to manually add the log events in order to troubleshoot errors. With large amount of records, if you are using the scheduled workflow, you need to add a 5-mins pause at the beginning. Another aspect that could be improved in the platform is the troubleshooting. We have been obliged to insert several "Log to" block when we found some errors during the real-time execution. I will suggest to introduce an ONLINE DEBUG like with Visual Studio Development. Then you can add breakpoint, move forward looking at the variable status and so on.

Recommendations to others considering the product

Be careful with the number of items that you submit to the nintex workflow engine. Try to split the list items in little bulks.

What business problems are you solving with the product? What benefits have you realized?

Almost 100 web applications in Document Management area and Record Management Area. We created more than 120 workflow with around 100 forms . We use it as an easy way to replace the event listener without the c# code writing.

What do you like best?

Quick, easy, codeless workflows which allows us to be a lot more Agile. The integration actions allows us to quickly interact with other systems like SAP, SQL databases, Active Directory, etc. The approval actions allow for quick easy setup of workflows that do what is required and ensures the necessary approvals are received.

What do you dislike?

The debugging becomes a bit clunky as the workflow becomes bigger. It is difficult to track variables through the whole process. Once a workflow has started and a person went on leave or are not available for approval, the process does not allow for continuation of workflow. You have to fix the person it goes to and restart the workflow.

Recommendations to others considering the product

If you have SharePoint online, consider Nintex Workflow Cloud.

What business problems are you solving with the product? What benefits have you realized?

Our main focus has been on automating manual or paper processes. We are currently running about 40,000 workflow instances a month on just over 120 workflows. That is a lot of automation. The main workflows are getting and updating data for reports, controlling employee nomination processes and reminders for our performance management system.

What do you like best?

I like ease of use, intuitiveness and sharepoint integration and ability to automate and optimize our business processes. Although NIntex includes sample workflows, they do not seem to be available in Office 365 version. The Nintex Workflow designer works directly in SharePoint without the need to install client software to build workflows. This is a huge win as it eliminates client software as well as the IT control and governance required to deploy this software. So this is a big win for everyone from end users to IT.

What do you dislike?

I do not like that there are very few templates available and price is too high especially with subscruption model and limited number of workflows. The previous price model was better. The advanced features need to be more intuitive and would love to see more video tutorials than are currently abvailable.

Recommendations to others considering the product

It is easy for IT to provide solutions to common request for software and applications. I would like to use more workflow automation tools and API librarys to connect to other databases such as oracle

What business problems are you solving with the product? What benefits have you realized?

forms, workflow and easy to use biz apps. SharePoint has a pretty well equipped workflow engine. Sure, it has its quirks, but it is rather reliable and it’s already there, so why not use it. Nintex leverages the SharePoint workflow engine as well as many other SharePoint objects like Lists and Libraries. This means that by installing Nintex you really don’t need to add any more resources to your farm than what you would to run say Designer workflows.

What do you like best?

The graphical interface for the workflows is great! I like the My Tasks web part that is generated through SharePoint. Could you also make a My Items web part for the Initiator of a workflow to show them what phase the workflow is currently in?

What do you dislike?

I use a UDA to parse the XML of Repeating Sections. I would love it if this UDA could be an action that is incorporated in action selections. Also, I would like it if Task Reminders could have an improved functionality. Also, I would like to handle 'Parent/Child' list scenerios easier in forms. Such as the ability to bring up a form that includes the top level detail and all of the associated child items.

What business problems are you solving with the product? What benefits have you realized?

I have created forms that one person can submit for any number of other individuals. From that one form an individual line item is created in another list. Each line item can be approved or rejected instead of giving the status to the whole group. I also use Nintex LIve to generate forms that can be submitted from people outside of our intranet.

What do you like best?

The drag and drop design interface makes it intuitive for novice business users to build complex workflows. Nintex provides some impressive functionality extensions beyond the native SharePoint workflow capabilities. Their customer support is fantastic, helping us to ensure that we can get the most return out of our investment.

What do you dislike?

There are some limitations that appear to be driven by the right integration with SharePoint’s native workflow engine. They offer work arounds to accomplish your objective, but they are occasionally convoluted. When an error occurs, you are forced to restart the workflow from the beginning. This could be very problematic with a multi-step approval workflow. We’ve had to make our workflows more complex to overcome this issue by creating decision branches at each step to skip if it was previously completed.

Recommendations to others considering the product

Watch a few YouTube videos showing how it works and you’ll quickly see the value over native SharePoint.

What business problems are you solving with the product? What benefits have you realized?

Nintex has allowed us to automate the provisioning of custom site templates and custom site permissions. It has also enabled business users to automate approval processes with audit trails, eliminating wasteful paperwork.

What do you like best?

The Nintex mobile ability to Work offline and how workflows are synchronized in the form.

What do you dislike?

I dislike the way Nintex forms doesn't allow you to control the sequence for how form data is loaded. This affect load times tremendously, including sql controls. We want more capability with the form, please look at Spark Forms they have good methods and a real competitor.

Also I dislike how Nintex doesn't allow you to control the confirmation box after form submission, it seems universal all the way around. Also how nintex forms splits mobile and list views, it should just be responsive.

Also we should be able to surface sql data as a pop up or interact with it differently across the form.

We should also beable to control what we want printed on a form, so we can setup print views.

The boxes for page breaks are also annoying, and users can identify where the page splits, I think you should define the page size you want it print it on maybe prior too and the form automatically creates page breaks for the developer.

Sometimes control panels leave gaps that is just hard to manage, and also the spacing is so tricky. I wish we could also attach photos outside of mobile mode, so we can do inspections much easier and make comments and mark up the photos. Some people use Surface tablets not everybody uses phones.

We need pagination for case management type work.

Recommendations to others considering the product

Wait until the release in October.

What business problems are you solving with the product? What benefits have you realized?

What do you like best?

The connection manager and action set are the two major features I liked the best. Now the reuse of workflows make them more efficient and less cost. We reused many workflows using this. Calling sub workflows is also very easy. Also use of workflow forms association to tasks is the game changer.

What do you dislike?

I disliked the feature of Large workflow rendering issue. Once the workflow has hundreds of actions the rendering is a big issue.

What business problems are you solving with the product? What benefits have you realized?

We solved many manual complex business processes into a easy workflow based system. We eliminated many existing paper based business process to automated web based apps.

What do you like best?

We use Nintex Workflow O365 and to say it has been one of the best products we have introduced into the business wouldn't be far from the truth. It can be used in a variety of ways; approvals, reduction in data entry, easy introduction to internet based apps for all users.

What do you dislike?

Sometimes the updates can cause problems with current applications in production environment.

Recommendations to others considering the product

For an out of the box product it is very easy to setup, learn and use. It can be used for a multitude of reasons and uses.

What business problems are you solving with the product? What benefits have you realized?

Automation of paper based processes, data entry, exchange of data. Authorisation processes for projects within the business and many others.

What do you like best?

Integration with SharePoint, the ability to quickly build work flows in an established and supported platform. Nice GUI work flow designer.

What do you dislike?

Nintex's documented maximum size for work flow definition files, that is the file used to store their web-form layouts, web form client side validation, and work flow state machine logic is somewhere around 500KB. Basically the size of a 1990 floppy disk. While we exceeded this 10-fold in our environment, this caused performance issues and deployment issues. This limitation is widely known and Nintex may have painted itself into a corner with how they've architected their work flow system.

Nintex's solution to this file size limitation is to break up your work flows into separate work flows which really defeats the ease-of-maintainability and ability to have a single look at a work flow. We found that even the most trivial work flows with 2 web-forms reached the 500KB limit. We also found that garbage isn't always cleaned out of the deployment files. For example, long deleted form attributes or validation still appeared in the raw XML files that were used for deployment.

To deal with the workflow file size limitation, we wrote our own UI and use the Nintex API to manage the work flow state and data.

Recommendations to others considering the product

Decide if you truly need to tie your work flows to SharePoint. Other platforms do not require you to use SharePoint and may be a better option. If you are all-in with SharePoint, Nintex is a good option, but be prepared to large-workflow limitations.

What business problems are you solving with the product? What benefits have you realized?

We use Nintex to automated human resource personnel transactions, travel requests, and similar processes. We also use the Nintex work flow engine as a back-end only tool to manage our large work flows. Instead of using the Nintex forms, we wrote our own UI and use the Nintex API to manage the work flow state and data.

What do you like best?

Allowing us to rethink HOW we do things, not just create an automated version of a tired process we cling to. Our teams are empowered to create their own solutions, from their own perspective and expertise and not rely on a large project or an IT understanding.

What do you dislike?

Like anything, there are limits, we are proud to say that the excitement in the capability promotes interesting use cases that find these limits. Up to this point there has been limited help from Nintex directly and more pushing us to engage a partner even for small 'get over a hump' items.

Recommendations to others considering the product

Help users understand how to find challenges and how to think differently on solving them vs just automating the existing manual process.

What business problems are you solving with the product? What benefits have you realized?

Associate Engagement

Headcount Management

Legal compliance - Department of Labor data collection

We have found that we can create a no code solution with quick turn around and do it in close partnership with business stakeholders. This allows for an agile, iterative focus that everyone enjoys.

What do you like best?

I like how simple and quick it is to take an automated process concept and implement it without custom code and other applications.

What do you dislike?

Sometimes the user experience is difficult to work with, especially in the O365 version. At times it's really slow and or cumbersome. It is improving so this is really a minor issue.

Recommendations to others considering the product

I would definitely recommend any organization in any industry to take a look at this product to see how it can improve their business processes and aid in their digital transformation initiatives.

What business problems are you solving with the product? What benefits have you realized?

One of the most frequent processes I use with my clients is capital expenditure approval processes. The ability to use the state machine functionality is a huge benefit when navigating the different approval paths and scenario differences such as request thresholds and departmental requirements. This has allowed the clients to significantly streamline the approval timeframe and cut down on man-hours needed for the process.

What do you like best?

Easy to understand, drag and drop actions. Words instead of code. A community full of thought out answers for any situation. Great customer support. Automates administrative tasks for specialized professionals so it is especially great for solo or small businesses who don't have a lot of time to deal with those items. Constantly providing updates and new features. Able to generate Word / PDF documentation from SharePoint data, including photos. Great functionality for mobile devices - iPad, iPhone, Android, etc with multiple layouts. Very excited for what's coming up next.

What do you dislike?

Some lack of parity between the O365 product and on-prem product - features as well as terminology / aesthetic, which I understand that they are working on. Lack of workflow history in O365 is a bit upsetting. Sometimes errors can occur which are quite vague.

Recommendations to others considering the product

Go on subscription, try it out for a year, and watch your ROI. You are almost guaranteed to see yourself making back the entire cost plus some, as long as you implement it thoughtfully. If you are doing any kind of a business where your employees go out to the field to gather data, you are losing money by not utilizing this product.

What business problems are you solving with the product? What benefits have you realized?

HUGE time and money savings for users out in the field collecting data, and creating reports. Saving likely up to 3 hrs per day in administrative work for highly paid specialists.

What do you like best?

Lazy Approval Is the best component I like about Nintex workflows. This action enables user approve the tasks without even have to visit the SharePoint site. Many of the business people found this very useful.

UserprofileLookup function to get user details is also one of the hand component.

What do you dislike?

I dislike the issue that we cannot refer images from the SharePoint site refer within Workflow and requires us to place the images in public faced sites. iPhone compatibility and read comments from Lazy approval.

Recommendations to others considering the product

Going forward this product can be used by the end users to implement their own applications without needing an expert to assist with. Minimal development activity and can be scaled to get greater the efficiency.

What business problems are you solving with the product? What benefits have you realized?

We mainly using Nintex for Automating our business processes and migrating custom applications to O365. In both the ways Nintex Is such good tool to have.

What do you like best?

The learning curve isn't too steep with Nintex. The installation and upgrade, from an Administrators opinion, is simple. There are PowerShell commands to use which helps with automation. There is extensibility via Custom Actions.

What do you dislike?

While the learning curve isn't steep the ease of drag and drop can lead to poor performing workflows. Unfortunately the community at community.nintex.com isn't real robust. Outside of this forum there are scant resources for getting insights into the product that a developer-minded user would need. Nintex should actively pursue the development of communities outside of the Nintex domain and drive users to their community from places like Reddit and Stackoverflow.

It is surprising that I could find only 1 book on Nintex development on Amazon, given the extensibility of the product and its large user base.

We need more than just Vadim's website for deep dives.

Recommendations to others considering the product

Insure that you have at least 1 experienced user of Nintex on your team to insure best practices are followed. The ease of use is good but it can lead to solutions that do not scale well.

What business problems are you solving with the product? What benefits have you realized?

We use Nintex for invoice processing and the core of this process is a third party solution built on Nintex from a company called Flexi (www.flexi.com). So we kind of had to use Nintex. The benefit is that we were able to get our workflows built and into production quickly.

What do you like best?

Nintex workflow platform is very intuitive and powerful tool. This empowers super users to design and deploy business process automation with limited or no IT support. Tools has large inventory of actions ready to be configured that require no custom coding. It also provides access to webservice interactions, which are highly configurable. You can standardise workflows throughout company by using reusable workflows or creating site collection level UDAs.

This platform is also expandable with plugins from many third party vendors. We use a PDF conversion tool that integrates very nicely with Nintex Workflow and allow us to automate several processes.

What do you dislike?

Lack of tools or dashboard for power users to review Nintex Workflow database. Also, it lack the ability to automatically heal any workflow timeout errors due to system issues.

Recommendations to others considering the product

If you are looking for a tool that can empower your teams to develop automated process with minimal IT department dependency, this is the best tool for you.

What business problems are you solving with the product? What benefits have you realized?

We have 100s of workflow configured to preform simple actions like creating dynamic URLs to fully automated processes. We have automated process like funding approval request, Change Request review and approval, weekly reminders, converting HTML pages or other documents into PDFs etc.

What do you like best?

Form creation is, well awesome. The community is very helpful and usually respond right away on a well known topic or solution.

What do you dislike?

Workflows in general. I can see the usefulness of the workflow engine if you have easy tasks but if you have several complex items like two way sync with multiple repeating tables this takes a lot of time for set up. One way sync is fairly easy. Two way sync can get complicated. Our data is critical to our research and there is no room for error.

It would be preferable to have a better parent-child relationship with in the form.

Recommendations to others considering the product

Ensure that the workflows will meet your requirements before the purchase.

What business problems are you solving with the product? What benefits have you realized?

None at the moment. Moved on to another application. For this to help us we would need a full time programmer/work flow person dedicated to just work flows.

What do you like best?

The thing that I like best about Nintex is the workflow platform. It is flexible and powerful. Nintex Forms is coming into its own but still has a little ways to go to become as powerful as the workflow platform.

What do you dislike?

The think I like least is the lack of training opportunities for Nintex. The training site is weak and the training partners are few and very expensive. An individual who wants to become rapidly proficient on Nintex will pay quite a bit to get there.

Recommendations to others considering the product

Budget training dollars for your users

What business problems are you solving with the product? What benefits have you realized?

I solve all sorts of business process problems with Nintex Forms and workflow. With the deprecation of MS InfoPath, we are relying more and more on NF. Leave Requests, Document Management, Supply Management, Document Change approvals... the list goes on and on.

What do you like best?

Its a great tool for power users and developers to create customized SharePoint Solutions quickly. I like the ability to integrate your own JavaScript.

What do you dislike?

Errors are pretty vague. The Workflow History clean process. I would like to see a better OOTB solution for updating a form then approving it in a single action rather than going to the form to update then going to the task form to approve etc. An easy way to send the entire form as an email attachment for the approver to see form their mobile phone without logging into the system.

What business problems are you solving with the product? What benefits have you realized?

we have digitized a lot of our paper based approval processes allowing for quicker turn around times since people can approve while away from their desk. We are also able to archive documents to the Share Drive once they are no longer active.

What do you like best?

Professional looking forms, responsive forms for processes that do not need exposed externally, and we were able to train "power users" in the hand-off of the tools the dev team built.

What do you dislike?

We are unable to expose responsive forms to external users. This feature was in the Nintex product roadmap and influenced our decision to purchase. The feature was not delivered as expected and the business problem we were trying to solve was not solved - leaving our internal customer dissatisfied and a business process still requiring many manual steps.

Recommendations to others considering the product

If the product does not fully meet the needs of your organization and you are promised something will be delivered in a future product release do not fully commit or sign a shorter contract.

What business problems are you solving with the product? What benefits have you realized?

Various business process automation's (conference registration tool, request for proposal tool, and others)

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