Ensures Brand is known as the leading optical provider within the community; ensures executional excellence & winning results in partnership with the MOD & store team; demonstrates commitment to exceed results through strong competency in KPI management & high accountability.

Provide advice and counsel to management and employees to ensure consistent application and integration of policies, procedures, and practices. Investigate and advice regarding internal and external employee relations and concerns working with corporate team on responses.

Provide oversight and support to assigned service offices, including responsibility for direct supervision of Directors. Building dynamic teams dedicated to providing the highest levels of pediatric client care and customer service.