Services

At 118pharmacy.com we offer all the regular dispensing services you have come to expect and value from a Pharmacy but with the convenience of being able to order repeat medication over the internet (24-7) or phone (during opening hours).

We are a pharmacy based in Walsall and are fully registered with the GPhC (General Pharmaceutical Council).

Using UK Trained and Registered pharmacists and dispensing technicians, we dispense both NHS prescriptions and private prescriptions.

Our expert team can provide you with the advice and information you need to ensure you get the best out of your medication.

We keep a wide range of Medicines, Supplements, Dressings and Ostomy Products to meet all our patient’s needs and make daily deliveries of medication to patients’ home or work

Repeat dispensing

If you or someone you care for is on regular medication you can easily request your next prescription online (at your convenience, 24 hours a day 7 days a week).

Ordering your meds online has never been so easy!

You can even log in to your account at anytime and track your prescription. If that sounds too complicated you can always phone your request through, or pop your request/prescription in the post to us.

If you have a batch prescription from your GP we are happy to manage the repeat dispensing of your medication when you require it.

Free Prescription collection

Going back and forth to your GP surgery every time you need a prescription can be time consuming and it’s not always convenient.

At 118pharmacy.com we can place your order and receive your prescriptions from your surgery free of charge and our expert team will dispense your medication ready for delivery to your nominated address.

Free Delivery Service

Once we have dispensed your medication we will deliver it to your specified location free of charge.

For added peace of mind and confidentiality, all of our medicines can be delivered securely and discreetly in plain packaging.

Please note: All of our deliveries must be signed for by an adult, and any deliveries containing a controlled drug will require proof of ID.

Supporting our Patient’s

We have a range of free services and products that can assist our patient’s to manage their medicines:

Monitored Dosage System (MDS) – Repeat medication can be dispensed into multi-compartment compliance aids e.g. weekly trays, which can help patients and their carers to safely identify when to take the next dose and if a dose has been missed.

Easy open containers – Great for those patients needing a little extra help opening their medicine bottles. (Note: care must be take to keep all medicines especially ‘Easy open bottles’ out of the reach of children)

Reminder Cards and MAR Charts – allowing patients and their carers to keep a record of medicines taken, and providing an easy to use reference of ‘when to take what medicine’.

To access this service or discuss your needs simply contact us and a member of our trained team will discuss your current needs and requirements, and make all the necessary arrangements to obtain your prescription and prepare your meds they way you need them.

Care Homes/Nursing Homes etc

Every home is different and every home needs a service tailored specifically to them, that’s why we send out a member of our team to discuss the needs of your home and patient’s.

We draw up a tailored plan on how best to manage these needs.

We take care of all the hassle so you can focus on caring for your patient’s.

Healthy lifestyle advice

With a busier pace of life nowadays, healthy eating and fitness is often bottom of the list. There are many benefits in keeping fit and healthy, it is important to your wellbeing and can reduce onset of many conditions and illnesses.

Our team is here to give you advice and support.

Medicines check ups

Our pharmacist is available to discuss your regular medication with you. It is a free service and will allow you to learn more about your medicines and give you an opportunity to ask any questions you may have. This service includes

A review of all medicines to see if there are any interactions

Give information on what medicines are for

Discuss side effects of medicines

Identify problems associated with medicines

Often small changes e.g. the time you take your medication can make a huge difference to how your medicines work and in turn how you feel.

It is completely confidential and only you and your GP will receive a record of the discussion.

Contact us for more details on this service

New medicines service

This is a new service introduced to help patients with long term conditions that have been prescribed new medicines.

We will give you advice and support from the very start ensuring that you are taking your new medication at the correct time in the correct way, if you have any problems, side effects etc you can discuss this with us and we may be able to help.

Disposal of unwanted meds

If you have any unwanted or unused medication we can dispose of them safely. Unwanted medicines are an increased hazard especially to young children who may come into contact with them. You should always store medicines including vitamins out of reach of children and arrange safe disposal of them as soon as they are no longer required.

Medicines should not be disposed of in landfill due to environmental risks they can pose. We have a contract with a specialist agency that ensures their safe disposal with minimal impact to the environment.

We recommend that you regularly go through your medicine and arrange disposal of old medicines that you no longer take, despite the expiry date on them. Please note that our disposal contract does not allow us to take receipt of any ‘sharps or needles’.

Please contact us for more advice.

Support for self-care

We have an expert team of pharmacist’s, technicians and dispensers who are available to give advice on medicines, minor ailments and healthy lifestyles. You can contact us via telephone, email or webcam. From everyday coughs and colds to longer-term conditions such as asthma or diabetes we are here to help.

Signposting to other services

If we are unable to help you directly or we feel that you would benefit from further expert advice, we endeavour to direct you to a service provider specialising in such area.