You can now check personalized account information on the new "My AdSense page"

Address (PIN) verification

Problems with PIN

Find out why your PIN might not have arrived yet and how to request a new PIN.

There are several reasons why you might not have received your Personal Identification Number (PIN) yet:

Your account is not on PIN hold.

You'll only be required to verify your PIN after your account balance reaches the verification threshold. If you don't see a hold displayed on your AdSense homepage, then it means that your account is not on PIN hold yet.

Your PIN hasn't been sent yet.

You might have to wait for up to a week after your account balance reaches the verification threshold before your PIN is generated and mailed to you.

You haven't waited for four weeks after your last PIN was generated.

PINs often take up to four weeks to reach you by mail, though it may take longer depending on your location.

If you haven't received your PIN after four weeks, you'll need to request a replacement. To find out when you can request a replacement PIN, check the "Account information" page in your AdSense account.

How to request a replacement PIN

If you haven't received your PIN, or it's been lost, you can request a replacement PIN. To make sure it has enough time to reach you, you'll need to wait four weeks after your last PIN was mailed before requesting a replacement.

Depending on your location, you may be able to send us an official document as proof of your address. If you're eligible, you'll see a notice on the homepage of your AdSense account with instructions on how to send us your official document.