Samsung Galaxy Tab A (2017) 8.0" SM-T385C – Support Forum

recently purchased a generic USB keyboard/folio for my Samsung Tab A (2017) SM-T380. The keyboard came with a micro USB to USB type C adapter plug to suit my Tablet.

I can't get it to work. I surmised that, either, there was a problem with the supplied adapter plug (micro usb to type c USB) or there is some sort of software setting in the Tab A that I've overlooked that is preventing the keyboard from working.

I purchased a second micro usb to type c adapter plug today and tested it without success, so I'm thinking either a software setting is the culprit or the Tab simply won't allow me to use a USB keyboard with it. The Tab runs Android version 7.1.1

I have tried the keyboard (without the adapter) with my SGS7 and it works fine.

Has anyone encountered this issue and if so, was there a software solution to it?

When you plug the keyboard into your S7, does it work straight away, or do you have to go and choose the keyboard in the settings? Saw a guide here that mentionoed you may need to select it as the keyboard in the language and input settings:
https://www.makeuseof.com/tag/how-to-connect-a-usb-android-keyboard/