Older person's bus pass

How to use an older person's bus pass

If you have an older person's bus pass, you can travel for free at the following times and places:

Travelling in Bracknell Forest

In Bracknell Forest you can use your pass at any time, on any day. This includes the 702 Greenline service to London.

Travelling in England

You can travel anywhere in England on local buses at these times:

Monday to Friday from 9:30am to 11pm

weekends and bank holidays, at any time

Some other local authorities may also offer extensions to the hours you can use your pass. If you plan to visit an area outside Bracknell Forest, and you would like to know whether there are any special local arrangements that may apply to you, you should contact the local council for that area.

Show your pass

You must show your pass every time you get on a bus. In some places the driver may ask you to touch your pass on an automatic reader. Please try to make sure that the Bracknell Forest badge in the top right hand corner of the pass can be easily seen by the bus driver.

It's just for the bus

You can only use your bus pass to travel on the bus. You cannot use your pass on express coaches, trains, trams, taxis or ferries.

Eligibility

You need to be a resident of Bracknell Forest borough to qualify for an older person's bus pass.

How to apply

If you already have an e+ card

If you have an e+ card and your personal details haven't changed, we can add the concessionary bus pass service to your e+ record and issue a new combined card and bus pass. Please note that we will need to see proof that you are eligible for a concessionary bus pass.

If your surname or home address has changed, or you need a new photo, you will need to come in person and bring proof of your new address and/or surname with you.

Lost or stolen pass

If you lose your bus pass we can replace it for a £8 fee.

If your pass is stolen, please report it to the police by calling 101 and get a crime number. If you have a crime number we can waive the £8 replacement fee.

You will need to come to our Time Square office before we can issue a new bus pass. You need to bring with you proof of identity, residency and qualifying criteria. We may also need to update your photograph.

In a few cases it may be possible to arrange a replacement by telephone. For more details, please call Customer Services on 01344 352000.