The sound on my PC keeps going out. I have internal speakers, not plug in speakers and I had no problem with it for almost a year. Now, My internet was down a few times and the sound went out completely, no music, no bells, no sounds at all. The first time it happened, I restarted/rebooted my PC and it came back on. The second time it happened, was after I had internet connection problems and it hasn't come back on yet. I got a new modem from At&t, which fixed the connection problems, but the sound has been out for like 3 weeks now. I have Windows 7. My PC is a HP w1907. PLease help, I can't take it much longer.

1 Answer

Before spending any money, I have found from personal experience that It's often worth checking out something as simple as the volume control or mute keys. (Usually F6--F8). If this fails, check out sound manager or right click on any speaker Icons normally found bottom right on your screen and follow set up advice from there.
I run windows 7 also and I've found I usually get a result when I do this.
Good Luck.

6 Suggested Answers

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I recomend you check the soundsettings for output devices in the controlpannel first, and try reinstalling the audio driver and updating the BIOS. If you want to be 100% sure its not a software problem you can also a full system recovery. You can start it by pressing F11 at the HP logo during boot.

But since this happend after you used the audio pass through board, that is the most likely cause. If you are comforteble opening the notebook, you can check this by disconnecting it. If the sound comes back on the internal speakers after disconecting it, it will need to be replaced.

Else, if the powerbutton does not light up(it should when you turn on the unit) it is a defectice PBB cable. But even if it lights up it doesnt rule out that the cable is defective. If the quickplay touchbuttons are sett to give a beep when pushed, you should check if they still do. if not it strengthens the probability of the defective cable.

This can also be a defective mainboard. But this is a very rare mainboard problem on these models.

If the unit is out of warranty and you want to replace the parts yourself, I can provide you partnumbers. But i will need the modelnummber form under the unit. It should be written on a small whtie lable and look something like this AA111BB#CCC.

There shouldn't be any issues with the router as a result of Windows 7. The Router does not interact with the computer in such a way as to cause incompatibility like with hardware or software. That said, what could be causing issues may be out of date WiFi card drivers. Windows 7 has an incredible driver database and I have only come across a handful of things it doesn't detect. But sometimes even with the things it does pick up, a better driver is available.

You should run Windows Update by going to Start (), All Programs, and then Windows Update. If not already set up, you should click change settings on the left and make sure all recommended updates are received like important updates. This way you will get all updates available, including hardware updates.

If this does not seem to improve the situation I will be posting a How To on properly configuring your Netgear router. This will ensure your settings are set to their most optimal settings.

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HP did not say you can do that go to w10. so what makes you thing a sound chip works.
no sound from internal speaker or head phones and earbuds?
the service tag shows the full model and p/n
the part number tells the helper what sound chip of many was used.
Windows 10, 32 bit or 64.?
2006 PC, 11 years old, most dont do 64 that old. ever.
nor on this OLD DOG Celeron M 380 (D) 1.6 GHz
HP relic pages, Legacy pages (terse) shows SOUND AS:
Realtek ALC 880 chipset

so lets to go realtek , HP does not support w10 on old old PCs.
sorry.
lets see of the chip maker supports w10 on this 11+ years old chip

shows nothing.
my guess no w10 drivers ever existed, nor will they
leaving (my guess 1, is Vista was last one)
trying any VISTA/W7/w8 drivers found, the MIGHT work.
or buying a USB sound dongle device, plug it in and have sound.

that is always to do that.
unless you can fit a new sound card in that slime line case.
id have to see inside it , go, will it fit or not. (size matters)

The internal speaker should be disabled when you plug in external speakers.If not go to Start > Control Panel > Sounds, Speech, and Audio Devices> Pick a task.......>Change the speaker settings >Audio tab.

[ Note* An internal speaker can be used for the BIOS Beep Codes. If it is this speaker should not be disabled.BIOS Beep Codes are the way the computer tells you something is wrong, and an area to look into, for it ]

if you sound comes on when external speakers are plugged in chances are its not a driver issue
you internal speakers could be blown
if they were blown you would still hear distorted sound coming from them
is you internal speakers on mute?
or maybe on really low volume
you can also go into my computer
right click on background
hardware tab
device manager
and if you dont see anything with yellow question marks over it
its not a driver issue
im almost certain its a volume issue with your internal speakers

have you tried going to start then go to control panel then go to sounds and audio devices and look to see if the internal speakers are turned on. most pc's will turn them off when they see external speakers pluged in then when you unplug the speakers you have to go these steps to fix the problem.

Hi,
It sounds like you may have a problem with the sound pc board. If the system shuts down or goes into a stand by mode, then it means the system is detecting an internal problem and is shutting itself down to avoid any further damage. You may need to have it serviced but that could be a little expensive. You can always buy a used replacement receiver if the speakers and sub is still working good.
Hope that helps.