Hello- Newbie here! I sent in 27 cards, with 20 day service, to be graded. They were received and signed for on Sept 10th. So, finally, today I get an email from Beckett Customer Service stating that "My order has been received and I will receive an email when the order is shipped". According to my math, this is 19 business days they have had my cards. Why am I just getting this "Order Received" notice? Shouldn't they be shipping my cards out to me soon? Please advise. Thank you!

Yeah that's nothing unusual at all. Once you send your cards in, hopefully with tracking, the best you can do is guess your deadline date, proper business days, holidays and all that. You'll usually get an email the afternoon of that deadline date. That's how it's been for me anyway.