Cause

Starting from JAVA 7, JAVA has introduced SNI support which is enabled by default. If the configuration of the server name or server alias is set wrongly of not set. It will fail the handshake between JAVA and the application.

Resolution

Apache related configuration is not supported at support.atlassian.com as outlined in our Atlassian Support Offerings. If you have issue configuring/editing the configuration file, please head towards Answers where our community resides, they might be able to point you towards resolution to your issue.

Check the Apache config file and add the ServerName or ServerAlias as per the code block below: