What We Do

What We Do

Our insurance consulting experts work with leading insurance companies, including property and casualty insurers, life insurers, health insurers and reinsurers to develop practical solutions to their most pressing strategic challenges.

We offer a wide range of expertise to help our clients adapt to a changing insurance market and boost their businesses in the short-term while positioning themselves for long-term success:

Strategy: We develop and refine corporate and growth strategies that reflect the latest market dynamics, including the changing regulatory environment.

Customer Strategy: We work with our clients to develop insights and strategies to nurture customer relationships and earn customer loyalty that fuels growth and lowers costs.

Technology strategy: We work with companies to increase the agility of their information technology and digital assets to better meet customer expectations.

Compliance: We support insurance compliance and risk officers and their teams in satisfying the demands of more complex regulations while also helping their companies grow their top and bottom lines.

We also provide insurance companies with critical support during due diligence and merger integration through our in-depth expertise in mergers and acquisitions and private equity.

In addition to working in tandem with our clients to develop recommendations and solutions to their challenges, Bain’s unique approach to change management, called Results Delivery®, is embedded in every Bain engagement and ensures that our clients can successfully implement recommendations by predicting, measuring and managing risk.

Our Team

Our Perspective

Our Perspective

Influenced by technological advances, evolving consumer preferences and increasingly competitive market conditions, today’s leading insurance companies must factor new considerations into their operations:

Digital capabilities: The digital revolution has arrived in insurance. The percentage of digitally-active consumers will increase from roughly 40% now to 80% over the next three to five years. Insurers must combine the digital world and the physical world to accommodate these hybrid customers that expect to use both environments seamlessly.

Analytics and Big Data: Advanced Analytics and the free flow of data can help insurers make better decisions and improve processes. Carriers determined to exploit analytics will need to ensure their capabilities are embedded across their organization and in their culture.

While we are mindful of these conditions, we also work with insurers in every region to develop and execute strategies that make them more nimble competitors. Our work is informed both by our expertise and our active research on the latest market trends and conditions.