Contact

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Confidente is located in the heart of the Melbourne CBD and contact can be made via the following details.

We are in the Elizabeth Street Annex of Royal Arcade.

(Royal Arcade is located between Little Collins St & Bourke St)
Enter the arcade via 148 Elizabeth St & take the first stairs on your right to Level 1.

SALON BUSINESS HOURS

Monday

7.30am - 8.30pm

Tuesday

7.00am - 9.00pm

Wednesday

7.30am - 8.30pm

Thursday

9.00am - 9.00pm

Friday

8.30am - 9.00pm

Saturday

8.00am - 6.00pm

Sunday

11.00am - 5.00pm

By Appointment

Travelling by Tram?

Any tram that runs along Elizabeth St or Bourke St will drop you off very close to the salon. The intersection at Elizabeth & Bourke st is where you will want to get off. The Collin St trams & Swanston St trams are only 1 block away.

Best Parking (most affordable) is 392 Bourke St – Book online via Secure A Spot to save before you head into the CBD.

Appointments at Confidente must be secured with a credit card at the time of reservation. Just like booking a hotel we hold the salon space for you. This is our 1 on 1 experience.

CANCELLATION POLICY – We reserve appointments for you so we ask that you give appropriate notice when rescheduling or cancelling an appointment so that it can be filled. No shows are inconsiderate so please be courteous and contact our team if you know you can’t attend your appointment.

As a courtesy, we send reminder text messages 4 days prior to your appointment, we ask that you reply as soon as possible. If we don’t hear from you, we do follow up with a call and if we miss you we leave a voicemail. Please return our calls as appointments are at a premium and if we don’t hear from you we may need to cancel your appointment.

Failure to give adequate notice when cancelling or rescheduling will result in a charge.

Please provide 24 hours cancellation notice or a 50% fee will be charged. No Shows attract a 100% fee as others are deprived of that appointment. Thank you.

Repeat offenders future appointments will only be accepted with payment of a deposit.

TO CANCEL OR RE-SCHEDULE AN APPOINTMENT for Melbourne PLEASE CALL 1800 861 622

Paypal is also an option if you prefer this form of payment rather than direct CC.

Our paypal details are – sales@confidente.com.au

Gift Vouchers will be cancelled should you no show for an apt without adequate notice.

Please note all Make Up bookings that are cancelled with less than 7 days notice will still be charged in full as we outsource our Make Up artists and thus they’ve already been booked specifically for you.

Please note all Public Holidays incur a 20% surcharge on single services.