Office 365 support

Fast help from experts, delivered when and how you need it

Get the most out of Office 365 with help from the experts

Microsoft has the breadth and depth to support customers and help them get the most out of Office 365 and their technology investments. Although with your Office 365 subscription you get a global network of experts with decades of knowledge about Microsoft productivity and collaboration tools, for our enterprise customers we recommend more enhanced support services through Premier Support for Office 365 and Microsoft Services. In addition, all organizations have access to self-help and IT-level assisted support options to meet their specific needs.

Office 365 support features

Are you looking for help for your Office 365 plan? Log into your account on the Microsoft Online Portal and click the Support tab.

Comparison of proactive support options for Office 365 Business and Enterprise plans

Elevated support

Provides expertise for a well-managed transition and ongoing operations on Microsoft technology. Offerings include strategy and planning, deployment of Office 365, other cloud workloads, and user adoption to accelerate your time to value

Office 365 FastTrack

FastTrack is the onboarding service benefit included for qualified Office 365 customers. Microsoft onboarding experts will provide personalized assistance ensuring the service is ready to use company-wide. Learn more

Limited-time adoption offer: In addition to FastTrack, for a limited time, qualified customers who adopt Office 365 can get additional adoption support or have their IT partner reimbursed for adoption support. Learn more