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Very nice hotel, close to shopping mall El Corte Ingles

We stayed at the hotel for 2 nights and it is a nice base for exploring Lisbon. The rooms are spacious, clean and very comfortable. From our room we had a great view of the north of the city. The hotel staff was also great.

The hotel is located in a quiet area, not that close to the city centre, close to the Saldanha bus stop (this is where you need to get off when you take the Aerobus from the airport). Although it is further away from most attractions, you need to take a bus or metro (both nearby) anyway to get around Lisbon (Lisbon is pretty big, and the sights further away e.g. in Belem are worth it!). The hotel is close to El Corte Ingles, a major shopping centre, where there are some restaurants, banks etc. too (the other Real hotel, Real Palacio is at the end of the same street and is even closer to the shopping centre). By the way, several tourist city tour buses stop at El Corte Ingles.More

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Stayed: October 2009, traveled with family

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Ask Eric1313 about Hotel Real Parque

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

We stayed for 3 nights in the Real Parque hotel in Feb 2008. The hotel is not located in the centre, but is right near El Cortes Ingles. This was good for shopping and also the metro station located there. Lisbon is a hilly city so not the easiest to walk around day after day, using the metro is advisable if you are not in the city centre. Our room was quite spacious and quiet. The breakfast was very good. The fruit is some of the best we have had throughout our travels. I would stay at this hotel again if the price were right. It may be preferable to some travellers to find a hotel closer though. Whilst we were in Lisbon we visited Sintra on a day trip, I would highly recommend.

Stayed: February 2008, traveled with family

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Ask SG1974 about Hotel Real Parque

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

We booked to stay at the Real Parque for a week in August 09 having stayed there twice before and enjoyed it. Unfortunately the room we were allocated was very small, next to the lift shaft and well below the standard we experienced before. We immediately returned to reception and asked to see another room but were told there were none despite the fact that we were the first people to check in that day and there was now a queue of other guests waiting to be checked in and being allocated rooms. On pointing this out we were told that all the other rooms were exactly the same as ours. We knew this to be incorrect and said we knew that not to be the case as we had stayed before. We were told there was no record that we had been before and that we should go elsewhere if we thought they were lying. This was blunt, rude and unhelpful.

We found a far better hotel (Hotel Britania - only a little more expensive but in a different league entirely) and checked out the next day. We had booked via the Real Parque's website and paid a deposit for the first night. The hotel then tried to charge us again for the night. We refused to pay as we had already done so but we were then told we should pursue that with the agent. I was not aware we had used an agent at that point as I had simply used the link on the hotel website to book. They agreed to check for us but later left a message informing us that had taken the money from my credit card anyway. The agent - CentralR - now inform us that the money we had paid was never intended to be paid to the hotel - it seems to be a separate charge that they do not make clear at the time of booking. This is an appalling level of service that means we will never use this hotel again and would discourage anybody else from doing so, particularly through on-line booking. We ended up paying over EUR160 for one night.

Stayed: August 2009, traveled as a couple

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Ask CL_Cardiff about Hotel Real Parque

5 Thank CL_Cardiff

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

This is a comfortable, clean and quiet hotel. Although It's not in the center of Lisbon, it is very close to a Metro(Underground) station, and the travel to the center and main attractions was very easy. The hotel staff were nice and attentive, and breakfast was excellent! The hotel has air-conditioned rooms (critical in the hot summer) and also offers lap-top users free Wi-Fi Internet access.

Stayed: August 2009, traveled as a couple

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Ask 4Flower about Hotel Real Parque

1 Thank 4Flower

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

I travled to Lisboa with my school group. I was in a standard double room, which had an absolutely amazing view. The mini bar was completely stocked. We had a buffet style dinner, which was amazing, mostly due to the unlimited wine. The food was delicious. The staff was very friendly. The front desk was very helpful with organizing cabs for our large group. Also, we could use the computer in the lobby for free, unlike at other hotels around Portugal and Spain which charged an arm and a leg for internet. The lobby was a bit small, but thats not really important. It was overall an amazing stay, but I would recommend to bring your own hairdryer because the ones that are in the bathroom will sizzle your hair!

Stayed: July 2009

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Ask xv0nsam9x about Hotel Real Parque

1 Thank xv0nsam9x

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

My room was very clean, and large by European standards (twin room). Breakfast buffet was very average, but there are several good pastelaria (pastry/coffee) shops nearby. Staff were very friendly, very helpful, and spoke English quite well. Metro stations for both lines (red and blue) are close, although you can also walk to the Avenida de Liberdade (main street for tourist attractions) - about 15 minutes each way from the hotel. I stayed at 2 other hotels in Lisbon, and this one was best value for the money - other good hotels are closer to the main street but are higher-priced. Extras like internet service are free here, but usually cost extra at other hotels. Fitness centre available at partner hotel (Real Palacio) 2 blocks away.

Nice small restaurant for lunch or dinner close by is Antonio's (one block west and about 4 blocks south). Hotel coffee shop and restaurant are a little over-priced for the food.

Stayed: August 2009, traveled solo

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Ask skl01Canada about Hotel Real Parque

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.