What is a call tag?

If you are returning a package to us due to our error (example: the incorrect bottle was shipped out), we can arrange for a call tag. A call tag is when we arrange for FedEx to pickup the package from a mutually agreed upon location (your home or business). FedEx will bring the label, your only responsibility is to have the bottles packaged up with bubble wrap or other internal packaging and place it in a shipping box and seal it with packaging tape.