Resolves order, product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Handle online and offline orders which is incomplete status, ensure orders completed on time

Provide guideline/ educate on how to update / complete order to seller/merchant.

Prepares weekly sales reports

Contributes to team effort by accomplishing related results as needed.

Any other duties as assigned by the Superior from time to time.

Engage actively in pre-sales activities

Qualifications:

Minimum SPM or higher

Knowledge in computer skill

Proficiency in English & Bahasa Malaysia.

Ability to speak / writing in Chinese will be an added advantage.

Resolving Conflict & Problem Solving

Strong interpersonal and communication skills.

Have positive and learning attitudes

Able to show initiative and to work with minimum supervision.

Able to work under pressure and a great team player.

Applicants must be willing to work at I-City, Shah Alam.

Job training will be provided

Admin Executive

Bring your work experience where people love to shop! Youbeli is a chain of full service department stores serving the total family needs of our customers. For over 10 years, Youbeli has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for an E-Commerce Data Entry role to join our team.

As part of a fast-paced, dynamic team, you will support our electronic commerce environment. Your previous experience along with your strong computer skills will ensure your success in this dynamic role. If you are looking for a great opportunity to pursue a rewarding career with a company known for quality and big savings, apply today!

Job Descriptions:

Key in Product information which is provided by merchant to system and ensure product uploading to website on time

Ensure all the information is correct before publish to website

Provide guideline on how to upload product to merchant.

Responsible for monitoring / enhance the quality of the product photos in website

You are also required to create or edit video for our company campaign for promotional purpose of you are capable and have great ideas to suggest to us.

Requirement:

Candidate must possess or currently pursuing a Diploma or Bachelor's Degree in Art/ Design/ Creative Multimedia , Advertising/ Media or equivalent

Required skill(s): Adobe Photoshop

Preferred skill (s): Video Editing & Animation

Applicants must be willing to work at I-City Shah Alam

Allowance given (T & C apply)

Internship Sales & Marketing

During the internship period, you will be exposed to these areas:

Responsibilities:

E-commerce Operation

Marketing

Sales and Business Development

Requirement:

Candidate must possess or currently pursuing a Diploma or Bachelor's Degree in Business Studies/ Administration/ Management, Marketing, Commerce or equivalent

Applicants must be willing to work at I-City Shah Alam

3 Internship position for duration 3 months(s)

Allowance given (T & C apply)

Internship Customer Service

During the internship period, you will be exposed to these areas:

Responsibilities:

Attracts potential customers by answering product and service questions; suggesting information about the product and service in phone support, email and live chat.

Work with other teammates.

Requirements:

Good command of English and Malay or Chinese and other languages (added advantage)

Good communication and interpersonal skills

Proactive, good follow up work and sense of urgency to meet commitments

Candidates possess Certificate/ Diploma/Bachelor's Degree or higher in Marketing/Business Administration/Mass Communication will be an advantage

Applicants must be willing to work at I-City, Shah Alam.

Job training will be provided

Interested candidates are invited to apply online or send a detailed resume stating experience, current and expected salary, academic qualifications and telephone contact number with a passport-size photograph to following address: