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Clean, efficient room with all the amenities a traveler needs. The front desk is wonderful and Shannon, on second shift, always had a smile, always asked about my day and did I need anything......wonderful attitude. I booked a room for another week!

The staff were all very pleasant and helpful. Was quite happy with the continental breakfast. Great selection there. There was a pool but no hot tub unfortunately. Nothing went wrong while there. Easy to get to right off the highway. A few fast food places...More

My husband and I spent two nights at this hotel in August 2017 while in Kalamazoo for the weekend. This hotel is a few miles west of downtown Kalamazoo - real close to the expressway I-94 so easy and quick drive to get to downtown...More

My stay last week was dismal. When asking the staff about a fitness room, I was greeted with an eye roll and a snarky answer by the snarky manager. Being close to the highway, it wasn't as loud as I expected it to be. Room...More

I am so sorry to hear about the troubles during your stay. I would love to speak to you directly and get into more detail so I can address the issues with the staff members involved to assure that this does not happen again in...More

Pretty rough around the edges - rooms are under renovation, but still just fair.
We stayed 8 nights
- room wasn't even cleaned one day
- couldn't provide extra hangars upon request
- free breakfast started at 6, but was 40 min late one day....More

I am so sorry to hear about the issues you had with your stay. I am personally looking into each situation to see what happened. We dropped the ball and I am going to find out why, so that I can assure you and all...More

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