Points of sale

This manual will guide you step by step in order to create a new point of sale. A new point of sale is a completely new ticketshop with an own URL. This can be convenient when you want to offer certain products separately or when you want to give a selected group of people access to the ticketshop.

Requirements

Active Paylogic account with Backoffice credentials

Step 1: Create a Point of sale

In order to create a new Point of sale, go to the tab Points of sale tab within an event. Click on 'Create new Point of sale'

Step 2: Configure the Frontoffice flow

Please scroll down. Select a 'Frontoffice flow'. The Frontoffice flow determines the steps ticketholders need to go through in order to complete the ordering process. Below you can find the explanation of the most used Frontoffice flows:

Simple flow

This is the standard flow. Ticketholders need a registered Paylogic account in order to complete the ordering process. Ticketholders without an account get the option to register within the ticketshop during the process. This is the second step in the ordering process which you get to after selecting the products.

Without account and with mandatory voucher

The ticketholder does not need a Paylogic account to place an order. Personal info can be filled out manually or automatically with our Facebook linking feature.

When a 'Vouchergroup' is added to this flow, it will be mandatory for ticketholders to fill out a vouchercode in order to enter the ticketshop.

Zonder account met voucher

The ticketholder does not need a Paylogic account to place an order. Personal info can be filled out manually or automatically with our Facebook linking feature.

When a 'Vouchergroup' is added to this flow, the ticketholder has the option to use a vouchercode before he enters the ticketshop, but it is not mandatory.

Met verplichte voucherstap

When a 'Vouchergroup' is added to this flow, the ticketholder has the option to use a vouchercode before he enters the ticketshop, but it is not mandatory.

Finally, when to flow is selected, click on 'Create Point of sale'.

Step 3:

After the Point of sale is made, you will have to activate it for the event. Go to 'Manage' and select the event and go to the tab 'Points of sale'. Select the new Point of sale and save the settings.

Note: for every single product that you want to offer in a Point of sale you will have to activate the Point of Sale individually. This you can do in the tab 'Products'.