Collect Email Addresses via Social Sign-In

Silverpop is to thank. The company announced an enhancement to its Social Sign-In feature, which is built through a partnership with social identity and user management solutions provider Janrain.

The enhancement gives Silverpop customers the ability to collect email addresses when an individual registers for an offer using existing LinkedIn credentials. This is an especially valuable feature for B2B marketers, who are more interested in interacting with potential buyers via their professional email than a personal account, as well as for marketers who want to target communication based on recipients' professional backgrounds.

"Social Sign-In benefits both buyers and marketers, making registration processes simpler, thus decreasing the possibility of form abandonment while also getting the marketer closer to the social behaviors of each contact" said Bryan Brown, director of product strategy at Silverpop. "For B2B marketers, while the information collected from social networks like Facebook and Twitter is certainly valuable, the likelihood of attaining a contact's business email address is low. With LinkedIn accounts, individuals are more likely to include their business-related information. Having this capability is a giant leap for B2B marketers in general, and Silverpop customers in particular, as they can take advantage of this enhancement right out of the gate due to our existing strategic partnership with Janrain."

Social sign-in is becoming an increasingly popular feature because many people are too frustrated by online registration processes to create new user accounts, or simply don't want to remember another password. However, Janrain has found that companies can achieve an increase in conversion rates when they provide users with the option to "sign in" using social credentials.

"The increase in form completions and conversion rates has an obvious benefit to marketers, but so does the ability to connect users to their social profiles, providing additional, highly valuable insight about their site visitors," said Tore Steen, vice president of business development for Janrain. "Through Janrain technology Silverpop customers now can collect verified emails and other permission-based profile data only available from LinkedIn for use in their email and marketing campaigns."