Privacy policy

Purfe.com.au (“Purfe”, “we”, “us” or “our”) is committed to protecting the privacy of our customers and visitors.

What personal information we collect and why

Purfe collects personal information such as name, phone number, email and postal/billing addresses when you provide it in order to receive specific services from us. This information is used solely by authorised Purfe staff for its intended purpose. We may also refer to it to better understand you as our customer and improve our store, providing you with relevant products and designs.

How we collect your personal information

We receive your personal information directly from you. This happens when you create an account, make an order, subscribe to our newsletters or comment on our website.

Disclosure of your personal information

We will not disclose your personal information to any third party except:

to provide a service to you, such as to deliver a product and to process a payment; or

when required by law and/or in accordance with the Privacy and Personal Information Protection Act, 1998

Secure payment processing

Our website does not store credit card details. All payment details are sent directly from you to the payment processing provider. We use PayPal.com and CoinBase.com for processing the payments. Please refer to their respective privacy and security policies for more details.

How we protect your information

When you place an order or access your account information your computer and our server use Transport Layer Security (TLS) which is designed to protect your information from unauthorised use during the communication session. We also take reasonable steps to ensure that your personal information is not misused, lost or subject to unauthorised access while stored in our systems.

What kind of computer data we collect

When you visit our website following information might be collected:

IP address

browser type

webpage you came from to our website

pages you visit on our website and time you spent on those pages

items and information you searched for on www.purfe.com.au

This information is not associated with personal details. We use it for analysis in order to improve our products and protect the website against unauthorised use.

Cookies

What we use cookies for

Cookies are small amounts of information sent to and stored on your device when you visit a website.
On www.purfe.com.au we use cookies to provide a convenient browsing experience. Our cookies help to remember products you add to your cart, items you view, and help you to access account information. They also might provide us with web-statistics such as user browsing activity on our website. The information stored in cookies does not have personal data. To get the smooth and trouble-free experience on www.purfe.com.au we recommend you enable cookies in your browser.

What cookies we use

A cookie usually consists of the name of the website from which it came from, expire date, size and a value.
You can see and manage cookies from your browser settings page. On www.purfe.com.au we use different types of cookies:

Session cookies (or transient cookie) are temporary cookies that remain on your device only while you navigate the website. These cookies help browser to “remember” items in your cart and account login status. Web browsers normally delete session cookies when you leave our website.

Persistent cookies remain on your device for longer periods of time. They assist us in collection of statistics that help us to improve our service.

Please note that disabling cookies may impact your user experience on www.purfe.com.au. For example you will not be able to login or put an item into the cart.

Third party cookies

When you visit our website you may receive cookies from a third party website. For example, you might get a cookie from shareaholic.com. We use this service to provide an option on our blog for you to share the article you liked with your friends. It is our aim to provide you with the full information on the cookies, please note however, that the use of cookies by our service providers is not covered by our privacy policy. We do not have control over these cookies.

Changes of the Privacy policy

We may amend this policy as our business evolves or the law changes. All changes take effect after being published on our website. We encourage you to visit this page from time to time to keep up to date with our most current policy.

We understand and respect the right of each individual to privacy. Your personal information remains yours even when stored on our website. Please do not hesitate to contact us if you have a question or a suggestion. We are always delighted to hear from our visitors.