Frequently Asked Questions

How can I receive a refund for my Malwarebytes order?

Malwarebytes offers a 30-day refund guarantee on all of their consumer products. To request a refund for any Malwarebytes product, please contact the cleverbridge Customer Support team. Be sure to include your cleverbridge reference number and reason for the request. A member of our Customer Support team will review your request and follow up with you shortly.

Have product or installation questions?

If you’re requesting a refund because you are having a product or installation issue, you can receive prompt support from Malwarebytes directly. Please visit their website for this information.