Related Notice

July Alibaba Cloud Network Upgrade Notice

Posted Date 7/20/2018

[Alibaba Cloud] [Network] [Upgrade Notice]Summary of change: In order to continuously improve network quality, Alibaba Cloud will optimize and upgrade the network in some regions. Regions will be upgraded one-by-one. During the upgrade, the network may experience several seconds of network jitter and packet loss. Please make sure your applications include a reconnection mechanism to ensure fault tolerance.Impact of change: The upgrade time and impact on each region during the change are as follows:

Beijing time, July 24, 2018 03:00 - 06:30 (PST 11:00 - 14:30 on July 23), China East 1 (Hangzhou) region. Impact: Under normal circumstances, there will be no impact. In extreme cases, when users access the cloud resources in this area, they may experience intermittent packet loss for no more than 30 seconds. It can be restored to normal by application reconnection. 02:00 - 06:00 (PST 10:00 - 14:00 on July 23), Middle East 1 (Dubai) region. Impact: The network latency of accessing the cloud resources in the surrounding areas may increase by about 30ms. In extreme cases, users may experience intermittent packet loss for no more than 30 seconds. It can be restored to normal by application reconnection. After the upgrade is completed, the network quality will return to the previous level. 02:00 - 06:00 (PST 10:00 - 14:00 on July 23), Asia Pacific SE 5 (Jakarta) region. Impact: The network latency of accessing the cloud resources in the surrounding areas may increase by about 30ms. In extreme cases, users may experience intermittent packet loss for no more than 30 seconds. It can be restored to normal by application reconnection. After the upgrade is completed, the network quality will return to the previous level. 02:00 - 06:00 (PST 10:00 - 14:00 on July 23), Asia Pacific SOU 1 (Mumbai) region. Impact: The network latency of accessing the cloud resources in the surrounding areas may increase by about 30ms. In extreme cases, users may experience intermittent packet loss for no more than 30 seconds. It can be restored to normal by application reconnection. After the upgrade is completed, the network quality will return to the previous level.

Beijing time, July 31, 2018 03:00 - 06:30 (PST 11:00 - 14:30 on July 30), China North 2 (Beijing) region. Impact: Under normal circumstances, there will be no impact. In extreme cases, when users access the cloud resources in this area, they may experience intermittent packet loss for no more than 30 seconds. It can be restored to normal by application reconnection.

We will be closely monitoring the upgrade. If you encounter any issues, please contact us by submitting a ticket.