A: 7 days for standard model, if machine in stock, will delivery immediately, customized model depend on customer requirements, usually about 30 days.

Q: What’s the insurance of after-sale service after purchase?

A: All our products, will be totally tested by QC department before delivery, with strict quality control process. The product is cost-effective during use, stable and reliable.

One year warranty service for all machine, please feel free to contact us if you have any questions.

Q: When the machine arrives at the work site, is it easy to install? How to solve the problem of quick installation and use?

A: All machine model with installation video, to show the installation process more intuitively, and we will provide remote video technical support to solve your doubts and ensure that your installation is correct.

A: We have professional foreign installation and commissioning engineers, which have many years of experience in foreign debugging with deeply recognized by customers. We will provide on-site installation and commissioning services for foreign customers, and we will guide your workers directly.

Q: Will the accessories change frequently with machine ?

A: The service life of the accessories is related to the daily maintenance. When ordering, we will give you free wearing parts and provide you with daily maintenance strategies.

Dongtai machinery is a professional packaging machinery manufacturer. Provide the user the best solution, through long-term customer service has set up a perfect sales service system. Dongtai machinery is located in Lingang Economic Development Zone in Jinan, and the world 500 strong enterprises as neighbors continue to learn the international advanced production technology, relying on the country's economic macro-policy support, combined with local conditions to develop a series of advanced packaging machine products. Filling machine, labeling machine, filling and sealing machine, combination weighing packaging machine has entered the European markets. Uphold the QSP's business philosophy, quality-oriented, service first, we sincerely hope that users from around the world friends, build long-term, friendly, pleasant, mutually beneficial win-win partnership!