Retail & Services

Conquer omni-channel to ignite your growth

Build a Profitable Customer Commerce Machine

Your customers are demanding seamless, unified commerce shopping experiences. Retail is evolving, becoming more personalized and experiential. Augmented reality, curated brick-and-mortar showrooms, high-touch service and personalized promotions and product assortments will be the norm. And data science brings customer insights to drive this new retail experience, with deeply-personalized engagements and ultra-precise segmentation. As the lines between channels and devices blur, frictionless shopping is your goal.

Adapting to this new landscape is a tall order for retailers, and very few are making a profit at it so far. Doing so means breaking down organizational silos and breaking through channel walls. It means throwing well-established business processes and old, disconnected systems out the window. To make a profit within unified commerce, you need fully integrated processes and technology for stores, commerce, fulfillment and planning.

Supporting Financial Success

“If you look at Hibbett’s financial performance over the long term, we have been very successful. And I attribute much of that success to the JDA products that we currently have and those products we are moving to as well.”