We're confident that your UpbraŽ bra will fit great and make you feel amazing, or we'll make it right. If the size you receive does not work out for you, we are always here to help; included in all domestic orders is a prepaid return label for your return until you get the right size. Make sure the center cleavage control straps are unhooked and bra/swim straps are included for all returns or you will be charged for a restocking fee for damage, missing parts, or signs of wear. For refunds, it will be issued back to the original credit card. Initial shipping charges are non-refundable. Please allow 3 business days for us to process and ship out exchange(s), and 10 business days for a refund to process through from the date in which it is received. Items marked as Seconds/Slightly Imperfect UpbraŽ bras are not eligible for a refund. For More information, click here.

We are doing our best to manufacture Upbra bras & swim tops as quickly as possible. Generally,
if you order an item on our web page, it should be in stock as long as it states it is in stock. If an item is not in stock it will indicate that on our web page. If you order an out-of-stock item, we will email you the
expected ship date. There is never
an extra charge for shipping of back-ordered items.
After your order ships, you will be notified by email.

If the item you are interested in purchasing is out of stock, you can still select the size in the drop down menu. You will then be prompted with a link that states, "Click here to get an email when it's in stock!". Just click on that link and follow the instructions to fill out your information.

We accept Visa, MasterCard, Amex, Discover and PayPal. You may also place your order by printing our order form and mailing
it to us with a check or money order enclosed. Please be aware that orders
placed with personal checks require an additional two weeks to process.
For your security, please do not send cash.

Yes, shopping at Upbra.com is safe. Our secure server
software encrypts information, ensuring that Internet transactions stay
private and protected. We use Secure Sockets Layer (SSL) technology, considered
the gold standard in Internet encryption technology, to protect the security
of your credit card information as it is transmitted to us.

You may also place your order by emailing us at office@upbra.net or printing our order
form and mailing it to us.

Occasionally
we offer coupon or promotional codes to our customers. To use one of these
codes, please enter the code on the “Payment” page of our checkout process.
If you place your order over the phone, please inform
the customer service
agent that you have a code. Only one coupon code may be used per order.

We ship to almost every country in the world via UPS or DHL. Ordering is easy for all counties:

For most countries, your flag should show up automatically*, or you can select it on the shopping pages during the purchase process. When your flag is selected, you will be billed and shipped to via the UPS i-Parcel courier service from UPS.

If your flag does not show up, and it is not available for selection during the purchase process, don't worry, we will ship to your country via the DHL courier service, and you will be billed by and shipped to via DHL through its Global Checkout system.

Both services are extremely fast and reliable. Most shipments arrive in 9-18 business days after initial purchase date.

Most in-stock orders are shipped out 2 business days after purchase. During the holiday season, please allow 2-4 business days for your order to process. Upbra bras & swim are new products and due to the unexpected demand, stock is still limited.

We will notify you via email after your package has shipped. Packages usually ship the next business day. To ensure that you do get your shipping confirmation email, please save the email address office@upbra.net to your address book so that your email will go to your inbox and not your spam folder.

A cookie is a small piece of information that web sites
use to remember information about users. We use transient cookies to provide
continuity from page to page. They do not contain any personally identifying
information.

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To administer a contest, promotion, survey or other site feature.
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.