Support

Proposal Preparation Support

When looking at the costs and logistics we have a team of specialists available to provide data and case study information.

Without obligation we will initially supply a simple cost analysis payback worksheet. This allows the client to get a feel for the running costs and the cost of a typical installation and get a good understanding of how the financials could work.

System Configuration and Installation Design

The next step is to look at the layout of the equipment. Resomation will assist with CAD Drawings and work with architects or engineering companies to ensure a comprehensive plan is prepared.

From the first contact, Resomation will help evaluate the complete system requirements, assist with regulatory authorities, assist in project management, install/commission and provide training.

After-sales Support

Important for good reliability and performance is the provision of excellent quality service support and spare parts supply.

As part of LBBC Group, Resomation can call upon a dedicated and well-resourced technical service support team to offer you premium maintenance programmes and standby support to minimise down time and ensure a confident reliable performance.

The technical support team can provide training to your engineers or staff to ensure you maximise your Resomation technology.

LBBC Group companies have an established customer base throughout the world where their engineers are frequently travelling in these territories to provide service and training support.

The degree of service support can be tailored to compliment the in-house capabilities from a regular preventative programme to an annual service and safety check.

Spare parts can be despatched from Group headquarters in Leeds, UK or from distribution centres in various parts of the world.