Web of Science Documentation

Documentation & Materials

Links

Important Linkage Service Information

For institutions already set up for the Linkage Service (links to full text):

Please note that the Linkage service documentation has been withdrawn as institutions are now unable to update their individual Journal sets. Please forward the details of any changes/additions required to the Web of Science helpdesk who will progress any updates/enquiries on your behalf.

The change in procedure is as a result of the transfer of the Journal sets to the Clarivate Analytics-hosted server. Institution's Journal sets will no longer be administered by institutions themselves on the Clarivate Analytics-hosted service. Clarivate Analytics have undertaken the administration on their server from the transfer of the Institutions Journal set information from the Mimas server on 04 April 2005.

Clarivate Analytics Government and Academic Customer Advocates

Clarivate Analytics has created a new department, the Customer Advocates. The group's mission is to provide a premium level of service to Academic and Government accounts with the goal of increasing usage and raising awareness of Clarivate Analytics products.

The Customer Advocates are available to assist Jisc institutions with a variety of tasks, including the set-up of links to full text, OpenURL, OPACs and aggregate providers such as JSTOR. Please think of the advocates as your primary contact at Clarivate Analytics for any issues involving set-up, service, or educational materials.

If you wish to set up links to full text documents covered in your library, please forward a copy of your holdings to ts.customeradvocategroup@thomson.com and the Advocates will get the process underway. The Advocates can also assist with providing links to the Open Access journals covered in Clarivate Analytics products like Web of Science, Current Contents Connect, and BIOSIS Previews.

The Advocates can also be contacted by phone at 215-386-0100, extension 1706 from 8 AM to 6 PM EST. If you call before or after these hours, the phone mail system will take your message and the Advocates will respond as quickly as possible.

Previous Training – Web of Science Service for UK Education

Jisc Web of Science Service for UK Education Support organised a series of ***FREE*** Web of Science Update/What’s New Training sessions at Academic HE institutions around the UK. The training was provided by Clarivate Analytics.

Library, support and research staff with familiarisation of Web of Science were invited to attend one of these events in order to keep up to date with the recent service enhancements and future updates.

Prerequisites.
This course was intended for library, support and research staff with familiarisation of the Web of Science, from institutions who subscribe to the WoS Service for UK Education.

Course Description (may vary slightly).

Discovery tools including (inc new features)

Better visibility and analysis of Open Access (Impactstory)

One click access to PDF with Kopernio

Identify and prioritise high impact research with Highly Cited and Hot paper integration

Instant view of a journals impact in WOS

Injection of over 1 million publications with the Emerging Sources Citation Index (2015 onwards)

**FREE** Web of Science Update/ What’s New Training - June 2018.

Jisc Web of Science Service for UK Education Support organised a series of ***FREE*** Web of Science Update/What’s New Training sessions at Academic HE institutions around the UK. The training was provided by Clarivate Analytics (formerly the IP & Science business of Thomson Reuters).

Clarivate Analytics Training

Are you searching Web of Science resources as effectively and efficiently as possible? In order to ensure that you are, please take advantage of the free training resources available from Clarivate Analytics.

Archived Training Sessions:

Clarivate Analytics also offer short recorded training units available for viewing at your convenience. Go to http://ip-science.thomsonreuters.com/training/
and click on a product name in order to view the recorded training available for that product.

Training Materials:

All printed training materials are available for downloading from the Clarivate Analytics Customer Support Center. Please visit http://clarivate.libguides.com/home/
for links to training materials.

Web of Science Statistics

From February 2008, statistical information was made available using a new administration tool. Access was available initially for those users at institutions who received email notification previously regarding statistical information. The email address used for the notifications will require registration (if they haven't been registered previously for personal settings) with the same email address, and then used together with the password to sign in once connected to the Web of Science. The administrator tools are accessed from the 'Additional Resources' tabbed page once connected and signed in for the personalisation options.

Monthly Totals:

Web of Science Enhancement Committee (WoSEC)

WoSEC has been set up to provide a forum in which user comments about the Web of Science Service for UK Education can be discussed by the publisher, the service provider, the funding body and representatives of
the user community.