Backoffice Support

In most companies, a lot of the critical work happens behind the scenes, in the back office. These processes form the basis for the eventual customer and product experience. Our wizards are equipped to manage your back office work; a lot of which can also happen during off hours and holidays, thanks to the India time advantage, therefore increasing efficiency. We work tirelessly with your onshore teams to improve results and use technology to better accuracy and output. Some of the services we provide are:

Online Research

Transcription

Chat/Email support

Transactional services

Content Moderation

ABOUT

Gandalf Services was born out of a need-of-the-hour for a swift and responsive BPO, which not only works for clients directly, but also helps them manage their existing outsourced relationships.