To request a refund please submit a request via Ask Trim (current students) or email asktrim@flinders.edu.au with the details of payments made to Flinders University and your circumstances. If you do not have an Australian bank account, then you will also need to include your overseas bank account details. You will receive an acknowledgement email and, if approved, your refund will normally be processed within 3 weeks of approval. See payment of refunds below for further information.

If you are an international student you must also refer to the Student Related Policies and Procedures section relating to International Students for refund conditions.

Withdrawal from topics AFTER census date

Normally no refunds will apply if you withdraw from topics after the census date.

If you are an international student you may be eligible for a refund of tuition fees in exceptional circumstances. Refer to the Student Related Policies and Procedures section relating to International Students for refund conditions.

Note: Academic grievances cannot form the basis of a remission or refund, unless a change to the course has occurred after the census date. Academic grievances should be raised within your academic School in the first place as per Section 4 of the Student Appeals and Complaints policy.

Payment of refunds

If your request for a refund is approved by Student Finance Services, the refund will be paid via an Electronic Funds Transfer (EFT). Refunds are normally processed within 3 weeks, once approval has been confirmed and bank details have been provided by you.

If you have an Australian bank account, please follow the instructions below for entering your bank details in to the Student Information System. Students who do not have an Australian bank account will need to provide their overseas bank details to Student Finance Services when requesting a refund.

To allow funds to be paid directly into your Australian bank account, you will need to: