Paytm Mobile Solutions — Videocon D2h recharge done wrongly

On 30/01/2017 i did videocon d2h recharge of rs 275. Paytm has debited from my bank account 275 Rs twice. But actual recharge was done only once.
I have checked the bank statement, i see the amount of rs 275 has been debited twice, also checked the videocon d2h outstanding balance. It shows only 275.
Also my paytm wallet balance is showing 0 even after a failed transaction to the DTH service.