Have a Canon MultiPass MP730. Have no book and am an amateur. Belonged to husband who died last summer. Have had no trouble using until tonight when it began flashing cartridge jammed & found paper caught. Can't even turn it off! Registered in '04 w/serial @UZH 52638

I will try this solution -- at least know how to unplug cord. However, I don't know how to clean the printer (no instructions) & does he mean the color cartridge (or is there another)? Remember, please, I am a novice but willing to learn!I will try this solution -- at least know how to unplug cord. However, I don't know how to clean the printer (no instructions) & does he mean the color cartridge (or is there another)? Remember, please, I am a novice but willing to learn!

Hard reset worked! I'm thrilled. Will clean printer, however, as I'm certain it's not been cleaned in a long time. Your help was just what I needed. larryquinl 1/03/09Hard reset worked! I'm thrilled. Will clean printer, however, as I'm certain it's not been cleaned in a long time. Your help was just what I needed. larryquinl 1/03/09

Try to disconnect the power cable for the printer. Then hold the power button down for 10 seconds or until it turns off. Try to gently remove the paper or whatever part of it you can and turn the printer back on. Repeat the procedure until the paper's out.

Open the front of the printer, with a damp non-shedding cloth givea light wipe down looking for dust build up or paper shards. If thepaper has been appearing with black marks on the back, look inside theprinter and wipe excess ink away. Make sure to wipe this area again sothat there is no remaining moisture.

A clean printer cartridge isalso a must clean area. Remove each cartridge and gently wipe excessink away. Be sure not to leave any fibrous material around exit ports.The paper receiver basket may need to be removed and check underneathfor dust and paper shards around the legs. A proper printer cleaningalso means wiping down the basket with a mild detergent.

If theprinter has not been used for some time a head cleaning will be needed.For a complete printer cleaning in this instance go to the controlpanel and printers. Here the unit will be able to run diagnosticprograms and get the printer heads up

Open the front of the printer, with a damp non-shedding cloth give
a light wipe down looking for dust build up or paper shards. If the
paper has been appearing with black marks on the back, look inside the
printer and wipe excess ink away. Make sure to wipe this area again so
that there is no remaining moisture.

A clean printer cartridge is
also a must clean area. Remove each cartridge and gently wipe excess
ink away. Be sure not to leave any fibrous material around exit ports.
The paper receiver basket may need to be removed and check underneath
for dust and paper shards around the legs. A proper printer cleaning
also means wiping down the basket with a mild detergent.

If the
printer has not been used for some time a head cleaning will be needed.
For a complete printer cleaning in this instance go to the control
panel and printers. Here the unit will be able to run diagnostic
programs and get the printer heads up

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Hello try this may doTo reset waste tank full error in MP730.1. Hit the "menu": Key2. Hit "Copy" Key3. Hit "#" Key4. Scroll thru the menu headings until you come to "Test Mode" - 12th heading5. Hit the "3" button- this will bring up Eprom Clear6. Hit "0" button7. Hit the "Stop" buttonCan only try then your printer go on longer but some time the other you need to clean out the waste ink it inside the printer go to open up all.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

I had the same problem. My 4 year old MultiPASS MP700 started banding magenta stripes across everything I printed.
I suspected the cyan printhead was clogged because the printhead tests showed two of the cyan columns as half missing.
Canon was less than helpful. I went off of my suspicion that I needed a new printhead. I found one from an online supplier for 50 bucks...better price than a new printer! I put the new print head in and it works like new.