CRM Developer / Analyst

SEIU 32BJ is looking for an experienced CRM developer and analyst with extensive Microsoft Dynamics experience to join the data and strategy department.

SEIU 32BJ is looking for an experienced CRM developer and analyst with extensive Microsoft Dynamics experience to join the data and strategy department. This position requires hands on experience in building and managing a CRM platform that supports a vital business operation. In addition to strong technical skills, the position requires exceptional business process analysis and interpersonal skills. The work is based at the union’s headquarters in New York City.

With 164,000 members in eleven states and Washington, D.C., SEIU 32BJ is the largest union representing property service workers in the country. Our members have fought for and achieved high standards for private and public sector property service workers, and we continue to fight for higher standards for thousands of unorganized service workers.

We are committed to engaging our diverse membership and to developing members to lead in our organizing, political, social justice and contract campaigns.

Assist with maintaining a roadmap and future direction for MS CRM within the organization

Monitoring system usage, availability and stability with the goal of ensuring system uptime and data integrity

Explore and analyze large datasets to identify trends and pattern in data

Visualize data and communicate your findings to teams across the organization

Synthesize large data sets to produce reports for analysis

Serving as a point of contact for business users responding to system and data issues

Working with data analysts, IT and business users to track development, testing and deployment in CRM

Qualifications:

At least 3 years of hands on experience building on premise MS Dynamics applications

Strong proficiency in JavaScript, .NET,HTML and C# is a must

SQL server experience and ability to write sql queries is a must

MS Dynamics certification is a plus

Strong analytical skills

Hands on experience producing data analysis reports

At least 3 years’ hands on experience working with data systems and complex data reporting with increasing levels of responsibility

Excellent written and verbal communications skills

Ability to work with a diverse group of users with varying technical skills

Field experience in union, community organizing or electoral politics desired

Ability to work on multiple projects simultaneously both independently and as team member

Proven track record working in a collaborative environment with limited supervision

Willingness to work long and irregular hours on occasion

32BJ offers a great work environment, the challenge and satisfaction of making a meaningful contribution to creating good jobs in our economy while earning a competitive salary and an excellent comprehensive benefits package that includes employer-paid family health insurance.

32BJ is an equal opportunity employer. People of color and women are encouraged to apply.