always best prices on tires for my ninja. decided to move up to a busa, didn't have one in my price range but John located me one and I bought it sight unseen, only picts. Went smooth and gave me a 15% off all the upgrades I wanted to do... I am stoked and will always use em.
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Sold a bike thru them bout three weeks ago, no prob! My wife decided that she wanted to ride with me now so, I went back and bought a Ultra classic. I had them CUSTOMIZE it totally for me EVEN PAINT!! LOOKS kick A$$! thanks On The Border!! You guys always take care jof me and shoot me straight!
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I sold a motorcycle using this place about 2 weeks ago. Many of my friends use them for all thier bike parts and service and told me about the consignment that they do. Joe was great, very friendly and honest when talking to me about pricing my bike. They sold it within one month of me dropping it off and I was paid in full about two weeks after they called me to tell me the deal was done. The girl in the office was very sweet and even remembered details about my family that I had made in converstaion. all around good customer service and they treat you like you have been a customer for years, made me feel like I was a ""local"".. I would recommend them to anyone that has time and wants to get treated fair and friendly.
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I have actually sold 3 bikes through this dealership. Every sell went smoothly and was treated excellent by the owners and by the office girls. Been doing business with them since they were located on Shaver. One sell did take a lil longer to get paid ,but the pruchaser had financed, and all of that was explained to me at the time of sell, ....heck ,Mike(salesman) even went over all that on the consignment form when I dropped of my Ultra Classic. Each time only 300 bucks too cant beat that! I will continue to do business with them in anytime I buy or sell, and recommend it to anyone! I have been dealing with them for over 15 years and they always sell me great accessories for my bikes as well.
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I have to agree with one of the previous posts by Elaedus. I purchased a Bike in November and paid cash for it. I had to go in for almost five months and obtain the paper tags that they love to give. I got in an argument with one of the guys because he was telling me that the original plate was left on my bike! If this gut can't remember a face of a customer, how will he remember if an original plate was left on a bike. It took so long to get my new plate and title, a police officer friend of mine had to run the VIN to make sure the bike was not stolen. I went in to purchase a helmet with a 15% off voucher that On The Border provides when purchasing a bike and the lady overcharged me on that too. I started to argue with her but with it being ""Black Friday"" after Thanksgiving I just left and came back the following Monday. The attention before and during the sell is great! It is how you are treated after they have your money is where they need improvement!
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ON THE BORDER SUCKS! I have been waiting over 6 weeks for the payment on a bike I consigned with them. They keep promising they are going to have my money but every day it is a new excuse. DO NOT DO BUSINESS WITH THESE GUYS, THEY ARE CROOKS!!!
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I financed a motorcycle from On The Border Motorcycle Sales on July 29, 2010. It was financed through their company and not through an outside organization. Every payment was made on time. It was paid off January 5th, 2011. I did not receive the plates for this motorcycle within 30 days of purchase as legally required, and have still not received them 8 months later. I had to go in and request new paper tags with every payment, and every month since paying it off. Since paying it off in January, and paying tax, title, and license fees, I have not received the title or the plates. Owner of shop insists that he does not have to give me the title or license plates within 30 days of final payment. He also refuses to give me a date for when I should expect these items. Since the vehicle has been paid off, I have a right to them. Owner was combative with me when I came to the shop to discuss these matters with the woman who handles billing. His position seemed to be that he'll give me these things when he gets around to it, and since I'm no longer coming in to make payments, I have no business being in his shop.
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Went looking for some saddlebags and other accessories, the guy I talked to acted like he was annoyed that I had questions about some of the bags. They do have a large selection, but selection does nothing when they don't want tos spend time helping a customer.
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Not upfront about price. Would have taken longer if I would not have pushed the issue. Very lazy service. When asked for a price they gave me one price and when I went to pay had had a different price. They had added the price of parts to labor, which is fine but it would have been nice if I would have been told this up front.
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