Epicor® Handhelds

Epicor® Handheld Customizations

Using Handheld units in your business extends the functionality of applications to the shop floor for performing receiving’s, shipments, transfers, inventory adjustments and much more

This extends the (MES) on the plant floor with wireless functionality for the capture of real-time transactions.

If you are doing a physical inventory, moving material, looking up serialized part information, or any shipping tasks, the Handheld offers an easy to use interface that is designed for plant employees and helps them be more efficient.

Practical Technology Solutions’ Experience

PTS offers a variety of Epicor® handheld customizations based on client needs. The bulk of this work involves customization of the screen layout for a handheld application so you can operate successfully in new environments or optimize your use cases.

Our engineers are able to properly adjust your handheld devices so customizations work on all screens, especially those that call or are called by your initial UI screen. Some of the work we’ve done for clients include:

Customizations, radio buttons, drop downs, checkboxes and other enhancements on the handheld menus and applications

We have experience with the Epicor® certified devices associated to the handhelds brands

We have set up numerous customer environments, trained users, tested coverage and added developmental improvements who pursued handheld efficiencies

Improvements you may need could include custom overlays and interface changes for the handheld module, support for integration of data with Epicor® Vantage’s ability to auto-update and populate content, as well as disruptions caused by your handheld UI.

PTS experts can help you with each aspect of Epicor® 9 and 10 handheld customization with tools that work across both systems in case your facilities are migrating in waves but you’d like to share data and generate reports that span your entire operation.

Warehouse Management Solutions

Epicor® offers a variety of warehouse management solutions as part of its ERP packaging, as a standalone or in other software groupings such as Prophet 21. Handheld functionality for receiving, picking, adjustments, cycle counting and more are becoming commonplace in any environment.

Our efforts are designed to maximize these common touchpoints and build you a single-core technology to rely on for all of your needs, whether you’re running a full-scale manufacturing operation or a small repair shop that needs to focus on inventory levels and project length estimates based on shippers, carriers, and available stock.

Handhelds are your first line of defense in securing the right information, verifying orders at intake and properly forecasting the month ahead. We’ll put together the custom dashboard and handheld intake options that give you exactly what you need without all of the clutter that’s not relevant to you or your business.

Epicor® 10 Handheld Customization

With the update, new functionality and customization needs have arrived for handhelds. This can include barcode readers that run with additional parameters, support for moving between Production Management and Material Management menu options, as well as adjustments to your dashboards to support the new handheld functionality.

The focus on C# has created some breaks in client architecture and reporting tools, but at PTS we’ve been able to manage this disconnect and properly repair systems so that functionality is restored and you can get the most out of your devices and dashboards.

Epicor® 9 handheld devices may also experience some concerns when you update your system, so PTS has a step-by-step process to review functionality for errors and disconnects. We know your previous third-party options don’t often survive the migration or upgrade process, so let our expert engineers discover the fastest solution to your problems and provide you with a build that does its best to future-proof your mission critical tasks and reports.

“The straight forward approach was a relief and I appreciate how the PTS team jumped straight in despite the complex challenges we faced. I was able to speak with Jim directly several times, which provided a great amount of comfort. I never had any trouble reaching him and/or a member of his team.

The team at PTS assisted in arranging meetings in which we discussed complicated business process and procedure requirements. This sped up the improvement process significantly. PTS’ methodology was a perfect fit to quickly and thoroughly address our needs and provide solutions.

The functional results that were produced as a result of Jim’s team were a key component in keeping operations running. Moreover, their skills for development are extraordinary. On top of his work, Jim’s team also provided excellent support. They dealt with questions ranging from the absolute basics to advanced easily and with an air of patience that can only be described as completely forgiving! In short, I would have no hesitation in recommending PTS to any prospective client.”

— The Oilgear Company

“I found Practical Technical Solutions (PTS) with a Google search. I spoke and met with Jim Chance and had a lengthy discussion about his company’s capabilities. Everything sounded well as they possessed the capabilities we wanted, the reasonable rate and low risk. That is, if this did not work out, I could sever the relationship quickly and move on. We have provided PTS with detailed specs often with screen-shots. Our initial specs were for relatively simple customizations. We found that PTS worked very efficiently and coordinated very well with the project team. Today the staff of PTS is tackling our most complex customization and is working with us on other Epicor implementation issues. We also will utilize their report-writing capabilities shortly. Because of this positive relationship, I highly recommend PTS for their efficiency, knowledge, communications and professionalism. “

—
Doble Engineering

“We have used PTS for several of our Epicor® needs. They have helped with our Epicor® implementation through training of our staff. They have also helped with more technical aspects such as helping us set-up a secondary application server. I have found PTS to be extremely knowledgeable and professional, and quick to help when needed.”

Disclosure: Practical Technology Solutions LLC is a provider of Epicor® professional services and has no affiliation or partnership with Epicor® or SAP. Epicor® and Vantage® are trademearks of Epicor®. Crystal Reports® is a trademark of SAP.

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