To expend support, you should purchase a new term in Evanto as in the screenshot you provided

Customer

Posted by: soklik123,
Mar 13, 2019 at 02:42 (2 months ago)

Oke No Problem. GWS For You.

does that include 1 year?

Customer

Posted by: soklik123,
Mar 14, 2019 at 04:31 (2 months ago)

Does that include 1 year ? then can it be immediately extended by 2 years?

Please help me

Customer

Posted by: soklik123,
Mar 15, 2019 at 07:37 (2 months ago)

Hello, Please help me

Admin

Posted by: yame,
Mar 15, 2019 at 09:09 (2 months ago)

I asked the Admin for this. When you renew your support term, it will last to 6 months and you will be continued to get support for this theme

Customer

Posted by: soklik123,
Mar 19, 2019 at 06:19 (2 months ago)

only 6 months ? not one year?

Customer

Posted by: soklik123,
Mar 21, 2019 at 06:22 (2 months ago)

then, can the template be extended for 2 years ? Please help me

Admin

Posted by:
yame,
Mar 22, 2019 at 14:27 (2 months ago)

Hi,

Support with 6 months is the term of Themeforest, not from us
And when you are available for support, you can submit ticket on our forum then we will check for you all the things related to the theme like this

Regards,
Yame

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