Maximise, minimise and scroll through your notifications

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Your notifications bar shows you at a glance what actions you need to take, or what actions have been taken, in Commercial Banking Online. Clicking on a notification takes you directly to the screen where you can take action on that notification or view the actions already taken in Commercial Banking Online.

You can also view all Pending and Pending second approval workflow items from your notifications bar by clicking on the View all workflow items link.

Update your notifications

Your notifications bar is automatically updated periodically to show you the latest notifications for your user Role. If you have maximised your notifications bar, the time your notifications were last updated is displayed at the bottom of your notifications bar.

Configure your notifications

You can change which notifications appear on your notifications bar and change the order in which they are displayed.

Click Configure at the bottom of your notifications bar to display the Edit notifications screen.

To add notifications to your notifications bar, select the name of the notifications you want to see from the Add a new notification drop-down list and click Add.
The notifications available to you depend on your current user Roles in Commercial Banking Online.

To remove notifications from your notifications bar, click next to the name of the notification.

To move notifications up and down the notifications bar, use the and buttons.

Once you’ve configured your notifications that way you want them to appear on your notifications bar, click Save.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.