UPS Just Emailed...Package IS Scheduled for Delivery by 10:30am!

Like many others, my current UPS tracking page shows that delivery is scheduled by 10:30am tomorrow morning. But I had read on another thread that someone chatted with a UPS rep and said that all iPhones are being delivered by end of day no matter what the tracking page says. When I read that, I initiated a chat of my own and the UPS agent I spoke with basically said the same thing...that I'd receive the package by end of day and not by 10:30am as I saw on their site. Well I just received the following email from a UPS operations manager saying the following!

Quote

Good Afternoon ***MY NAME***, I had the opportunity to review the conversation that you had with one of our chat representatives and I understand the concern you have about getting your phone as promised, basically our agent gave you a wrong information by stating that your phone will be delivered by the end of the business day, I wanted to clarify that your phone has a committed time for 10:30 am tomorrow 09/21/12.
I am sorry that I am writing to your personal email, but I dont have a direct phone number where I can reach you at. I will keep tracking your package in order to see if it gets delivered correctly, please dont hesitate to contact me if you think is necessary. My direct phone number is xxx-xxx-xxxx.

My apologies again.

***HIS NAME***
Operations Manager
UPS Customer Care

Click to expand...

Hopefully this new information is correct and I'll be receiving the phone by 10:30 tomorrow morning!

mine has been changing back and forth since I was able to track it.. now it's back to 10:30 am.. I am getting it delivered at work and UPS usually comes at 3:30pm.. if it comes at 10:30 that'll be awesome. But from what I learned in the past with customer service reps you get different answers from each one.

Yeah, I called my local UPS and told them from my experiences I always revived packages late from UPS when I order stuff online. But then again, all of the delivery times in the past said "delivered at the end of the day" . This time around, it says deliver by 10:30 am. Ladie told me if it has a committed time, it should arrive around that time ! That's their promise. So will see. I'm excited.

Yeah, I called my local UPS and told them from my experiences I always revived packages late from UPS when I order stuff online. But then again, all of the delivery times in the past said "delivered at the end of the day" . This time around, it says deliver by 10:30 am. Ladie told me if it has a committed time, it should arrive around that time ! That's their promise. So will see. I'm excited.

It's sad that people are so involved with the TIME OF DAY that they'll get their phone... but this is why people make fun of iphone users.

Click to expand...

It could make a difference in my day tomorrow. I live close enough to my office where if I get the e-mail from my doorman that a package has arrived I'll swing by, and that way I can set it up during the afternoon at the office (which I need to do eventually since I get work e-mails sent to my iPhone). If not, I'll just set it up when I get home. Friday afternoons tend to be less busy around the office so if it comes in it would be one less thing to do over the weekend.

MacRumors attracts a broad audience
of both consumers and professionals interested in
the latest technologies and products. We also boast an active community focused on
purchasing decisions and technical aspects of the iPhone, iPod, iPad, and Mac platforms.