June 4, 2015 – Ongoing Performance Issues [Resolved]

Final Update: 12:41 AM EST June 5 – We are seeing response times return to normal and are continuing to monitor for any further issues. We appreciate your patience and apologize for the inconvenience this has caused.

As part of the response to the day’s earlier attack, a configuration for our test environment was inadvertently left on live servers, then later applied automatically as part of a normally scheduled deployment. We have put in place additional automated checks to prevent this kind of configuration mismatch in the future.

Update:11:30 PM EST – Performance issues have returned and our team is currently working to resolve as quickly as we can.

Final Update: 5:45pm EST – We are seeing response times return to normal and are continuing to monitor for any further issues. We appreciate your patience and apologize for the inconvenience this has caused. We’ll continue to work to ensure our systems are in place to better handle similar situations in the future.

Update: 5:20pm EST – We’ve identified a significant DDOS attack on our infrastructure and are working hard to block and restore performance to normal levels. Users should already notice improvements to speed and reliability. We’ll make a final update here once we are confident everything is fully operational.

Update: 5:00pm EST – We are currently experiencing unusual performance issues. Visitors to sites may see error messages or slow load times.

Our team is working hard to mitigate the issue. We will update you here once we know more.