SHRM STUDENT CAREER WEBINAR SERIES. Behavioral Interviewing To Get The Role You Want Presented by Cathy Fyock, CSP, SPHR Director of Recruiting Louisville.

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Presentation on theme: "SHRM STUDENT CAREER WEBINAR SERIES. Behavioral Interviewing To Get The Role You Want Presented by Cathy Fyock, CSP, SPHR Director of Recruiting Louisville."— Presentation transcript:

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More Story Development ■ ■ Tell me about a time you had a major conflict with a manager, coworker, or client ■ ■ Tell me about a time you missed a major deadline ■ ■ Tell me about a time you failed to meet customer expectations ■ ■ Tell me about a time you lost a valued employee

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Dealing with Skeletons   This is what happened   This is what I learned   This is how I ensure it never happens again

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Consider the worst or most difficult questions an interviewer could ask and script your responses

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Difficult Questions   Why were you fired?   You have a track record of being caught in layoffs—why?   You seem to be overqualified for this role. Why are you interested?   The position for which you are applying is in an entirely new field/industry for you. Why are you applying?

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Poll #3 Which of the following situations have you found yourself in (select all that apply):

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Interview Challenges   What if you can’t think of an example?   What if that experience never happened to you?   What if you don’t understand the question?   What if the interviewer never asks about your strongest competency?

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Additional Questions   Tell me about a time when you were part of a team for a project or assignment. What was your role? What was the result?   Tell me about a time when you had to work with a colleague whose work ethic was different than yours.

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Additional Questions   Tell me about a time when you had to surmount an obstacle to reach a goal.   Describe an accomplishment that you are especially proud of.   Give me an example of an important goal you set and how you took steps to achieve that goal.

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Additional Questions   Tell me about a time you were faced with a major change in your workplace.   Give me an example of a time when you had to go beyond the call of duty.   Tell me about a time when you had to do work that was clearly beneath your level of expertise.

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Additional Questions   Tell me about a recent tough decision you had to make.   Tell me about a time when you had to inspire your team to achieve a major goal.   Tell me about a time when you faced an ethical dilemma.   Tell me about a time you had to bend the rules to achieve a desired result.

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Additional Questions   Tell me about a time when you had to enforce management decisions that you were personally not in favor of.   Give an example of a time when you had to build enthusiasm in your team.   Describe a time when you had to share unpleasant news with someone at work. Please join us for our upcoming student career webinars: