Access- the Millenium fix? The role and performance document supply services in a Higher Education library.

Frances Boyle

Abstract

As one of the ongoing University of Liverpool Library
developments along the'hybrid continuum' investigations
into the effectiveness, efficiency and economic
implications of document delivery services were.
undertaken. Evaluation and analyses looked at both
qualitative and quantitative aspects of the services: both
established and new services were reviewed. The
evidence from the analyses to date indicates that the
'access versus holdings' debate will continue well into the
millennium.