FREQUENTLY ASKED QUESTIONS

What is Tower 57?

Tower 57 is an top down twin-stick shooter, a modern take on what made AMIGA games so great back in the days. Player can choose from one of 7 characters. Each of them has a set of skills and starting items which differentiates it from the others and influences gameplay. Game’s main hub area is filled with quests, storyline elements, NPCs and Stores. Core gameplay is based around expanded PvE levels full of enemies, traps and puzzles. Game has full controller and keyboard+mouse support.

If you want to learn more, check out our features overview video HERE.

Who is developing and publishing Tower 57?

Tower 57 is developed by Pixwerk and published by 11 bit studios.

I want to shoot stuff. Is the game out already?

Yes! The game was released on 16 Nov, 2017!

What platforms will it be released on?

Tower 57 is available on PC and Mac OS.

I am crrrazy. Can I destroy stuff in this game without restraint?

Of course you can! The environment in Tower 57 is highly destructible. You can annihilate furniture, statues, lights, and much more! Hell, you can even lose a limb or two. Or all of them, for that matter. Just remember to bring some spare ones.

Do I need to destroy everything alone or can I bring a friend?

Fast-paced, responsive arcade gameplay in Tower 57 is great for both single player and coop. And yes, you can play locally on your couch as well as via the magical power of the Internet.

Can I show/talk about this game on my YouTube channel?

Of course you can! When making videos from our games and showing them on Youtube channel, Vimeo and others, feel free to monetize these videos accordingly to Youtube policy (and other sites’ policies). So, officially – you can monetize videos showing Tower 57.

How much will it cost?

You can grab the game for $11.99 – but it’s cheaper if you buy a 2-pack for you and your friend. Then, it’s only $19,99!

If the game is not working properly, first of all, we need to make sure that all of the game files are in order and that this isn’t a simple glitch that was introduced during the installation or while the latest patch was applied. The process below will help us do just that, so please execute each and every step.

– Reinstall the game;
– Verify game’s files via Steam (In order to do so, click on Tower 57 in your library, select Properties, then go to Local files and click on “Verify Integrity of Game Cache…”);
– Update your graphics card drivers;
– Update your DirectX and Microsoft Visual C++ Redistributable Package;
– If you’re forcing anti-aliasing from graphics card control panel – be sure to disable it;
– Run the game in windowed mode;
– If you are using custom resolution and/or downsampling, disable it;
– Disable Steam in-game overlay;
– Launch the game as the administrator;

There is a chance that this is a matter of a corrupted save. Please go to My Documents and open “Tower57” folder, then delete or cut (if you want to keep them anyway) all files with *.sav extension. You can also get rid of all the screenshots that serve as thumbnails for your save. Next, please disable Steam Cloud save (to make sure that the corrupted file won’t be downloaded from the cloud) and start your game anew.

If none of the above works, please grab the .log files from the folder mentioned in a paragraph above and send it to us at techsupport@11bitstudios.com along with a DxDiag file for your computer.

No worries, we’re here to help you. Our community has reported that – for some reason – Tower 57 can be blocked by your antivirus software without even notifying you. We know that Bitdefender and Comodo Antivirus are doing just that – there is a chance that other software can do the same, so please make sure that Tower 57 is not blocked.

Game closes for no apparent reason

There can be two different reasons:

– You’re a backer who has been able to play the game at an earlier stage and you have left your saves from previous builds. As inconvenient as it is, you need to delete saves and other user-related files generated by pre-release versions of the game. To do so, please go to My Documents and delete the entire “Tower57” folder. Warning! You also need to disable Steam Cloud Save until new save is generated, or Steam will download older saves that may be incompatible with the final release. You can re-enable the Steam Cloud as soon as you have new files in My Documents/

– You have had access to Preview Builds and haven’t updated the game. One of the earlier builds had a built-in timer that allowed you to play the game only for a certain period of time. This timer seems to be faulty on some hardware configurations and it triggers the closing of the game unexpectedly (it spans from one to few minutes) and is not the part of the final release. Updating the game should solve this issue – should it fail, please contact us at techsupport@11bitstudios.com and attach logs and DxDiag for your PC – the instructions on how to get these files are above in this support guide.

Problem with controls

If you’re having issues with controls (you’re unable to move and shoot in two independent directions), please delete file “default.stg” from \My Documents\Documents\Tower57. It’s a leftover from previous builds that may cause the controls to not work as intended.

Controller issues

The gameplay defaults to the controller you have been using in the menu – if you have a controller plugged in but choose “New Game” or “Continue” in the main menu using keyboard, you won’t be able to play the game using the gamepad. In order to do so, please quit to the main menu and load the game/start new game using the joypad to select an option. It works both ways – if you have chosen the option in the menu using a controller, yet you want to play with keyboard and mice, please quit to the main menu and restart the game using this input method.

Black hole Gun issues

We know that some parts of the levels (namely heat pipes and columns) can be moved by the Black Hole gun – we’re actively trying to eradicate these issues with levels, but if you notice any additional bugs of this sort, please let us know. We have already amended some of these bugs, but this weapon is considered to be OP AF, so it sometimes warps the reality around player and bends time. Sorry for that (although, not really, Black Hole gun is an awesome piece of kit).

If you have additional technical questions, please contact our Support Ninjas at: techsupport@11bitstudios.com