We originally included the Atlas remote (seen here Shaw Remote Glossary) with the DCT700. However, the DCT700 now ships with the Champ remote (also seen here Shaw Remote Glossary) which is a simplified version of the Atlas, basically without the PVR control buttons which the DCT700 does not support anyway. Unfortunately it's hard to say which of these two remotes he has, because this would depend on when he got the DCT700, but if he got it within the last year he should have the Champ.