Business Growth

For some Americans, retirement involves moving somewhere sunny, enjoying afternoon tee times, and relaxing by the pool. After a few months of this permanent vacation, some of us might feel the need to get back into business. Other American retirees, feeling the pinch of a slumping stock market, may simply want to generate some extra

It is a hot business idea of the moment, a growth formula embraced by General Electric Co., American Express Co., Progressive Corp. and many others. But a growing chorus of skeptics question the value of the “net promoter” concept advocated by consulting firm Bain & Co., market researcher Satmetrix Systems Inc. and author Fred Reichheld.

In 2000, Les Kollegian resigned from his chief creative officer post at an advertising agency to start his own shop in San Diego with a goal of increasing his earnings. The 36-year-old says the experience was challenging and stressful, but his take-home pay is now approximately $300,000 before taxes — triple his previous annual income.

What’s in a name? Plenty. Just ask people who have to compete against their own names. These entrepreneurs can face uncertain, confused customers, as well as harsh competition from businesses they no longer own that still bear their monikers. Consider what happened to executive recruiter Russell S. Reynolds Jr. at a recent cocktail party in

WITH DEMAND FOR SENIOR MANAGERS ON THE RISE as the job market and economy heat up , a flurry of counteroffers are expected to rain on executives who give notice this year. “Counteroffers always go up in a climate like we’re now seeing, and my clients are now talking about candidates they’re trying to recruit

Recently the Supreme Court issued two decisions that attracted a great deal of attention. These decisions will make it easier for employees to sue and will provide them with an incentive to do so. However, they also give employers insight into ways to avoid harassment or end it before it becomes an actionable offense.

KANSAS CITY, Mo. — Many American workers don’t really leave work. Emails, phone texts, pager alerts and phone calls pepper what once was personal time. And that’s not including on-call shifts or beeper time, which require workers to be ready and able to work at a moment’s notice. When is it time to call

SEATTLE — Inside a former Northern Trust bank vault in downtown Seattle, there now stand several rows of posh, wooden lockers. Just outside the heavy vault door is a series of curtained booths, a sleek, fully stocked bar and rows of small desks set up to look like a cafe. A blend of restaurant, bar

WASHINGTON — A burst of hiring last month accompanied by strong wage gains suggests that the U.S. labor market remains solid and increases the likelihood that the Federal Reserve will make its first interest rate hike in nearly a decade next month. The Bureau of Labor Statistics said Friday that employers across a broad spectrum

Q: I have a new co-worker who has a good background and is generally a good addition to the team. But she has a habit of being dismissive of my approach to doing our work. How do I deal with this? A: You’ll need to be your own best advocate. Start by being specific about

Graduating from college and entering the workforce is a daunting prospect. You’re spent years trying to figure out what you actually want to do and making sure your major aligns with your dream job. The workforce for millennials is full of competition. You’re up against peers who graduate with you as well as those already

How many jobs have you had in your career? If you’re a Millennial, the answer is probably “a lot”. In fact, the Bureau of Labor reports that on average, Millennials will hold 11 jobs before they hit 34. While this kind of career approach may be acceptable to others in our age group, other generations may

Craig Jenkins-Sutton grew up with a love for gardening, but after working for a landscaping service he decided he didn’t want to work for someone else. In 2003 he put an ad in the Chicago Tribune, offering garden design services. After receiving 40 responses, he went into business and started a garden design company. Passing

If you’re a small business owner, you know one thing is true – once you’ve got your business going and you are on the right way to even bigger success, you cannot afford any mistakes. Investments in your further work are obligatory, if you want to continue the good work. Connections that you make with

HARTFORD, Conn. — Richard Trusz, a former UBS employee in Hartford who sued after he was fired in 2008, won a victory at the State Supreme Court Monday. The court, in a unanimous decision, ruled that employees who make arguments at work about matters of public concern are protected by state law against retaliation —

If you’re just graduating college or stuck in an unfulfilling job, chances are you’re searching for that next chapter in life. Ideally, you want a position that has meaning and adds something to the world rather than just paying the bills (although hopefully it does that too!). While working in a coffee shop might be

Business writer Tom Peters once said, “A career is a portfolio of projects that teach you new skills, gain you new expertise, develop new capabilities, grow your colleague set, and constantly reinvent you as a brand.” At the heart of expanding your social graph and reinventing yourself is an unquenchable desire to learn—a mindset that

General Information Welcome to the New York City Office of Labor Relations Employee Assistance Program (EAP). This site is designed to give city employees and their dependents information regarding EAP services, answers to frequently asked questions, and an array of other relevant information. The City of New York offers its employees and their dependents

NEW YORK— Mayor Bill de Blasio, Governor Andrew M. Cuomo, and MTA Chairman Tom Prendergast today announced that an agreement has been reached on the remaining funding for the MTA Capital Program. New York State has committed to provide $8.3 billion, and New York City has committed to provide $2.5 billion. The program, which totals $26.1 billion, outlines

How Income Inequality Affects Us All — And Why Companies Should Care Introduction Recently, we looked at some numbers that suggested the gap between rich and poor in the United States is growing. Then, we considered some possible reasons for this growing inequality. Now, we answer perhaps the most important question: So what? The numbers suggest

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