THE FULL MOON PARTY DATES DO SOMETIMES CHANGE DUE TO BUDDHIST HOLIDAYS

WHAT CAN YOU EXPECT:

After we receive your booking enquiry, you get a detailed offer about availability, total costs and the cancellation policies for the requested period.

Given that you entered a valid email address, you will receive an answer within a few hours. However, due to different time zones and weekends, this can be delay by up to 24-48 hours in some cases.

If the room(s) is/are available and you wish to confirm, you might be requested to secure the booking by a deposit within 1-2 days. Please note, that room availability sometimes change daily, especially during peak seasons.

The deposit is usually between 50-100%. The balance to be paid direct at the hotel.

For any deposit, you will receive an electronic payment receipt.

If you have to cancel a reservation, please do it as early as possible by email or Fax. A FULL REFUND to your credit card can be processed up to 3 days after payment received. After 3 days any cancellation will be subject to the policy of the resort which is always NON-REFUNDABLE unless specified. The commission paid to PHANGAN INFO is always NON-REFUNDABLE in any case. Reservations with arrival date within 1 month of the date payment received strictly NO REFUND.

PLEASE NOTE:

All prices are quoted are in Thai Baht.

In all circumstances Phangan Info Co. Ltd charges a minimum credit card service fee of 5% for making a reservation. There are no charges for deposits paid by bank transfer.

Phangan Info Co. Ltd can take secure deposit payments by Mastercard, VISA or AMEX credit card at https://www.phangan.info/reservation, all you need is a valid Reservation Number and Email address. If you cannot make payment by credit card, Phangan Info Co. Ltd and our clients recommend using either direct bank transfers or money transfers by Western Union. Details of this can given on request.

To make sure, that your email address is correct, we send an automatic email to you after your enquiry arrive. If you don't get this auto-responder within a day, please contact us.
If you have problems in sending this form, PRINT & FAX this form to our Reservation centre +66 (0)77 238765