The service reps were wonderful, Rick did a great job in explaining to me the nature of work being performed. I am dissatisfied with the same part being replaced a second time. I had to get my original motor replaced due to a V-tex valve went bad and I lost oil and eventually had to replace my motor. My second motor was install about 16 months ago and the same V-tex valve went bad. I notice oil dripping in my driveway and I was lucky enough to catch the problem this time. I think something should have been done in a price adjustment or a recall on that product. I know that I am not the only customer had that problem.

I took my car in to repair a screw that Brown Honda had cross threaded on my air filter cover and cracked the cover. I made an appointment and they kept me waiting 3 hours to fix their mistake. I would never go back there again.