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KBB.com Consumer Reviews

Overall3.4Out of 5

Make sure you buy an extended warranty

By Pilot_Reviewer | on Tuesday, July 16, 2019

3.0

The 5th Honda in our family and 3rd Pilot, and unfortunately our last. Despite great styling, lots of good features (which requires the ‘Elite’ model), very comfortable ride, and surprisingly good fuel economy, that legendary Japanese reliability has clearly faded. At just over 50K miles the fuel injectors needed replacing - a $1500 repair if we hadn’t bought the $1700 extended warranty, and at just over 60K miles the A/C compressor failed (on a boiling hot day while we were out of state of course) which was a $2000 repair without the warranty.…

Popping Noise

By E | on Monday, April 27, 2020

2.0

Honda needs to figure out there infotainment problem. Loud popping and crackle noise from the speakers sounds like the windshield is cracking. Does it with the radio and climate control off or on. Completely annoying and Honda does not have a solution. The noise is LOUD, not enjoyable to drive in. Do not recommend…

This is a great SUV.

By N H | on Sunday, May 06, 2018

5.0

I purchased a new Pilot EX-L for my wife in Feb. It has 2400 miles on it now. I was a bit reluctant to purchase a Pilot after reading the negative comments - poor engine power, bad handling, bad infotainment system, etc. , from some owners on this site. We also looked at the Edge and Highlander; however my wife wanted the Pilot because it drove and handled more like a car than a truck. And Im really glad she did. At 280 HP, the engine smooth, quiet, and has plenty of power. I also think the handling is quite exceptional for a large SUV. My wife claims the voice command and music off her i phone works great. The Pilot is one of the most comfortable vehicles Ive ridden in and it has loads of room. The only negativeI can find is the power tailgate doesnt fit perfectly. The seam on the left side is almost a 1/16th of an inch wider than the seam on the right side. This is an anomaly because the fit and finish inside and out on the rest of the Pilot is perfect. I highly recommend the Pilot if you are looking for an SUV this size.…