Alternative styles for human-computer interaction and human-human
computer-mediated communication are needed to assist users in dealing
with the ever-growing and complex information spaces at their disposal.
PARAgente is a comprehensive research initiative aimed at investigating
the issues, requirements and potential of interfaces which are based on
user agents. This paper discusses major issues that must be addressed
if agents are to become accepted by users in their interaction with
computer systems. A testbed designed to explore these issues in the
context of an open hypermedia system is also presented.

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