Monday, September 26, 2016

Dell Inspiron 1525 with Windows 7 won't boot properly

I bought my Dell Inspiron 1525 about 2.5 years ago.It was stocked with Vista, but we got a free upgrade to 7.It's worked fine and perfectly forever until today.

I was making a PowerPoint presentation and it crashed.So I tried opening Task Manager and it wouldn't open.I then tried to press Start but it was frozen.So I held the power button and rebooted.When I turned it on, it was stuck on the 'Please wait...' with the spinning loading circle before the login screen.I tried again, same thing.So I went into Safe Mode, clicked my username, and it froze.So I tried the 'Repair Your Computer' option and let it do Startup Repair.Didn't work.I did a System Restore to two days earlier and now when I log on, all I get is a blank, black screen with my mouse pointer.

A few thing...- I've run a file check- I can't run clean boot because I can't access the start menu- All three variations of Safe Mode now get stuck at the last file that needs to be loaded- I have other computers accessible

I would suggest you to try the following methods and check if it helps.Method 1:Try the steps provided in the following Microsoft article and check if it helps.Windows Vista or Windows 7 no longer starts, and the Startup Repair tool does not fix the problem:http://support.microsoft.com/kb/934540

Method 2:Try the steps provided in the following Microsoft article and check if it helps.Why is my screen black when I start Windows 7?http://windows.microsoft.com/en-US/windows7/why-is-my-screen-black-when-i-start-windows-7

Method 3:Perform system restore from Windows Recovery Environment and check if it helps.What are the system recovery options in Windows 7?http://windows.microsoft.com/en-US/windows7/What-are-the-system-recovery-options-in-Windows-7Note: Restore to a point when the computer was working fine.

Hope the information is helpful.

Note: It is recommended that you back up your files and folders before attempting this step:

Move the mouse cursor over to the upper right side of the screen.

A menu will pop up on the left. Click on the "Settings" feature on the menu.

On the Settings window, click on the "Change PC settings."

Now, left click on the "Update and recovery" feature.

For the next step, left click on the "Recovery" feature.

There is an option here saying "Refresh your PC without affecting your files." There, left click on the "Get started" button.

Now, follow the instructions on the screen to finish the Refresh process.