For Non-Lelong member1. Bank in directly to our account provided below2. For Online transfer, please key in email address: topwin.it@gmail.com in the email address field so we will receive notification from Online Banking System.

Please Contact Us On:

topwin.it@gmail.com

019-2661283 (SMS/Whatsapp Only)

Feedback us

If you are not satisfied with our products and service for any reasons,

first please don't hesitate to Email Us so that we can solve the issue immediately

If you are satisfied with our product and service,

your feedback greatly appreciated and will help us to improve our ability to serve you better.

Ship the same day if payment through Netpay or other wise, 1 to 2 days.

Deliver / Courier charges shall be borne by the Purchasers.

Any defects of goods, please report within twenty four hours (24hrs) after goods have been received.

Damaged goods must reach our premise within three (3) days from the day of report.

Purchaser has to pay the return delivery cost and the Vendor shall pay the delivery cost for

the replacement of goods.

Shipping charge range from Rm12 to Rm30.

FOR ALL SELLING ITEM :

PRICING

All selling price shall be reviewed periodically without further notice and they are subject to changes. Purchasers are required to check before placing an order or call to our outlet for further information, clarification and or confirmation.

All delivery charges for packing, shipping and or courier fees shall be charged separately and be wholely borne by purchasers.

GOODS ORDER CANCELLATION POLICY

Goods order cancellation by Purchaser must be notified through telephone contact or email to topwin.sp@gmail.com prior to goods delivery to purchaser.

If goods already in transit, no cancellation can be accepted or entertained even prior to receiving goods physically by Purchasers.

GOODS RETURN POLICY

If goods received and found faulty/ defects (if any), Purchasers are allowed to return on or before three (3) days upon receiving the goods.

Faulty goods shall be replaced with a new one or otherwise if no stock available, full refund shall be paid to Purchasers.

WARRANTY POLICY

*WARRANTY DOES NOT COVER DAMAGE RESULTING FROM MISSED ABUSE,ACCIDENT,ROUGH HANDLING,WARRANTY STICKER BROKEN AND REPAIR BY THIRD PARTY.

*NO WARRANTY FOR F.O.C ACCESSORIES,PURCHASERS ARE WELCOMED TO DOUBLE TEST AND VIEW THE CONDITION BEFORE PURCHASE.

*TO CLAIM WARRANTY ,WARRANTY VOID WITHOUT OUR INVOICE / CASH SALES.

*Within the warranty period , In case the model is no longer available, we will replace the similar grade and pricing item.

*Within the warranty period, Purchaser bears the courier charges for returning the defective goods and we will bear the courier charges when delivering the rectified goods back to the Purchaser.

We reserves the right to assess all warranty claims and to determine if damages are covered by the warranty.

FOR ALL REPAIRING ITEM:

*ITEM NOT COLLECTED AFTER 90 DAYS WILL BE FORFEITED AND DISCARDED AS SCRAPPED ITEM. TOPWIN SHALL NOT BE RESPONSIBLE FOR SUCH LOSS THEREAFTER AND PURCHASER CANNOT MAKE FURTHER CLAIMS WHATSOEVER.

WARRANTY PERIOD

3 months warranty for repairing laptops and motherboard.

Warranty period for spare-parts varies. Contact us for further info/ clarification: