Human Resource Management

Capacity Building for various sectors

The city supports communities with Capacity Building Programs . It ensures equal access to trainings that will provide knowledge and opportunities, increase awareness and enhance the skills of its people. These programs promote entrepreneurship, efficient management of organizations, social services and wellness, and eco-friendly practices that will help boost and sustain the local development of the city, especially in Agriculture and Tourism.

Among the capacity trainings provided include:

Basic Computer Operations Training. This mobile computer classroom houses 21 computer units which can accommodate 5 sessions a day of 2 hours per session for 18 days .
This is in partnership with Fil-Chi Love and Care Foundation, Inc.

Basic Training Course-Inbred Rice Seed Production & Certification. The 5-day training taught the seed growers of the city and neighboring towns the following: Policies and Guidelines on Seed Certification for Rice Seed Production, Varietal Selection and Characteristics of Newly NSIC Approved Varieties, about Climate Change, Integrated Pest Management, Harvest and Post-Harvest Technology, Seed Sampling Preparation and Tagging, Integrated Nutrient and Pest Management, the Rice Seed Program Overview and Status of Seed Production Distribution, Seed Testing and Mechanics and Requirements in Seed Certification.
This program is in partnership with Provincial Agriculture Office and Western Pangasinan Seed Growers Multi- Purpose Cooperative .

Bamboo Propagation Training. This training, in partnership with the Mariano Marcos State University (MMSU) from Batac City, included lectures and hands-on training on bamboo propagation, plantation establishment, harvesting and post harvest management. Forty-seven (47) local farmers sealed the commitment in becoming bamboo growers.

Cassava Making. Cassava producers of rural improvement club were trained on making cassava end-products like polvoron, pichi-pichi, puto, espasol and cassava rolls.

Food Court Operators Training. This training taught the fundamentals on housekeeping and customer service to the owners, cooks and food personnel of E-kawayan Food Court.

Food Safety and Handling, and Packaging and Labeling. Hundred Islands and E-kawayan food court concessionaires underwent this livelihood training which encouraged them to prioritize food safety in their business. This training was conducted in partnership with DENR Region I and DOST.

Sari-Sari Store Training and Access to Resources (STAR). This is a joint undertaking by the local government, TESDA and Coca-Cola Far East Limited and the Alalay sa Kaunlaran Incorporate. The program aims to empower women entrepeneurs engaged in sari-sari stores and carinderia business . The free entrepreneurial training was held for 12 weeks and catered to 283 women, who also received Certificates of Completion from TESDA.

Basic Journalism and Photography Seminar-Workshop. The City Information Office invited resource speakers to impart their skills and experience on basic journalism & photography to the city's Information Officers.

Strategic Performance Management System Seminar for LGU Employees. This training on performance monitoring and management aims to ensure organizationaleffectiveness, improve employees' efficiency and competitiveness and strengthen their commitment to quality public service.

Values Formation for Government Employees. St. Joseph Cathedral Parish reminded the city government employees on the importance of values in performing their duties in providing public service.

Strict Implementation of Anti-Red Tape Act The city's rapid and continuing growth prompted it to streamline and standardize its operations and answer the growing demands for a faster and more accurate and accessible delivery of services.

Enhancing transparency and streamlining business processes through the development of various information systems increased the city’s revenue generation even without imposing new taxes. Among the systems developed in-house include Business Permit and Licensing, Integrated Cashiering, and clearance systems for zoning, sanitary permit, police clearance and more.

The city also conducts an annual One Stop Shop for renewal of business permits (January 1 to 20). It implements a Coding Scheme through Ordinance No.2009-06 for the renewal of business permits. Business establishments that will renew their permits on their designated schedule can avail of 2% business tax discount (provided they will pay in FULL and have NO DELINQUENCY).

Citizens are also informed of how to avail of the city's services through the posting of the Alaminos City Citizen's Charter in publicly accesible areas and online. The city also institutionalized the national government's Full Disclosure Policy through the enactment of City Ordinance No. 2012-02, mandating the publication of Full Disclosure documents on its official website - www.alaminoscity.gov.ph.

For various concerns, requests and other feedback to the local government, citizens, guests or tourists can visit the Inquiry and complaint desk. A staff is designated in the area and logs all inquiries and complaints in a daily basis.
Logged complaints/requests are reported to the City Information Officer (CIO) and the City Administrator for immediate action. They can also call the city's hotlines, send an SMS through Infotext or post their concerns on the city's social media accounts.

Incentive program for city government employees

The city awards Employees of the Month Award (Sweepers, Utility workers, Traffic Enforcers and Garbage Collectors) held during the city’s flag raising ceremony in recognition of employees who displayed exemplary efforts in support of the city’s beautification and cleanliness campaigns. Awardees are awarded with Certificates of Recognition and one (1) cavan of rice.