Having googled the company name, I see "posts" on sites like questions.com that are little more than mini adverts couched as questions for the sole purpose of rankings and I get the feeling that coming here was a half-hearted attempt to access a market segment and also to have the name on some more pages.

There was nothing half-hearted about it. It was a straight up advertisement. No information offered, asking for our input.

^^^ This exactly (all the above). You came here without any knowledge of our businesses/hobby etc. You are selling extremely expensive EO's that would cost any soap maker a fortune to use in their products.
Fortunately there are reputable knowledgeable companies with high quality EO's that we are able to purchase from without going broke.

If you had been smart, you would have come to us before making your company to ask what we would like in an essential oil company. Then we could have had a conversation that would be mutually beneficial going forward. You would also have done your homework in researching your competitors' prices.

i would be more than happy to answer questions about EOs -How to use them, and make recommendations - however I am not a soap maker and can not comment on the soap making process. I will leave that to the soap making experts.