Call On CRM for Act! A revolutionary, simple to use application, integrating enterprise class digital telephone service with your Act! contact database.

Once you've used Call On CRM you won't want to manage your contact database again without it.

Call On CRM transforms Act! into a fully featured communication system enabling you and your employees to operate at a new level of productivity. Not just for Call Centers or high call volume offices, Call On CRM can also help the one person or small remote office.

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Call On CRM requires integration with phone service providers that use a Broadsoft Switch. There are several different options, one of which will surely meet or exceed your expectations -- and probably save you money!

Popup Call Notifications

Get Instant pop-up notifications when someone calls, matched to the Act! contact.

Answer the call even if you don't have Act! on your screen, or answer from within Act!

Not available? Click the Voicemail icon to send the call directly to your voicemail

Embedded Call Log makes
reviewing Call Histories easier

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Log all incoming and outgoing calls

Get detailed call logs for the entire Act! database.

Review your incoming, outgoing and missed calls to a single contact or all your contacts, right from your Act! contact database.

Call On CRM tracks incoming, outgoing, missed and attempted calls and shows you which phone numbers you called.

Save Time & Gain Productivity

Save Time -- Why create or browse to a contact that is calling? Why create an Act! history manually? Let Call On CRM do it for you.

Work Efficiently -- Don't dial your phone manually, trying to remember phone numbers in your head. Do it from within Act! using the fully integrated Call On CRM toolbar, as you change the active contact, the toolbar automatically displays all your contact's phone numbers.

Make more calls -- Dial your contacts faster with no more wrong numbers, you can call more contacts per day with Call On CRM

Get new business insight -- By logging all calls coming in and out of your business you can track how much time your employees spend with each customer and make your business more profitable.

Send Text Messages to your customers
with Call On CRM

SMS Message templates let you setup predefined message templates, including the ability to merge Act! fields into the message content

Works with several SMS Gateway providers for added service flexibility

Automatically create Act! histories from the SMS messages you send to customers

Collaborate with other team members
from Act!

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Log all incoming and outgoing calls

View teams member's presence & availability status directly from Act!

Interact with other team members without having to leave Act!

Increase employee productivity by enabling this functionality within Act!.

Call On CRM for Skype! Now you can Experience the features of Call On CRM at home!

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A revolutionary, simple to use application, Call On CRM for Skype integrates with your Act! contact database. Call On CRM for Skype lets you dial and interact with your contacts using Skype integrated directly in your Act! Application.

View contact's Skype presence directly from your Act! contact layout.

Interact with your contacts with Skype Peer to Peer features including, Skype to Skpye calls, file transfers, chats and more.

View an Act! contact's Skype profile directly from Act!

Call On CRM for Skype - Features

Control your Skype telephone directly from within your Act! application.

Complete Call Control features; Hang-up, Answer, Hold.

The Call On CRM toolbar installs quickly and cleanly into the Act! interface.

Record Act! histories and browse to the ACT! contact who is calling while they are on the line.

800 806-5288

Call On CRM can only be used with VOIP phones and service providers using a Broadsoft Switch -- of which there are many. You may have to change your phone and/or your phone service, but a quick call or email can help determine that and give you your options. To get more information, either fill in the FORM or give us a call so we can thoroughly explain your options based on the system you have in place.