All rooms include free bottled water, a 47â€ flat screen HDTV with cable and pay-per-view movies, a Keurig coffeemaker, a mini-bar, a desk and ergonomic chair, a multimedia connectivity hub, a safe, an iron and ironing board, a hair dryer, bathrobes, windows that open, and climate control.

Some rooms include a sofabed, 1 or 2 separate bedrooms, 2 TVs, a living room, a mini-fridge, a microwave, a wet bar, a pantry kitchen, a humidifier, rain spa shower, a jetted soaker tub, hardwood floors, floor-to-ceiling windows that open, a terrace, a balcony and city or harbour views. Accessible rooms are available.

Rooms are furnished with 2 double beds, 1 queen bed or 1 king bed.

Parking is $49 per night for both self and valet parking. Long-term parking is available for guests leaving on a cruise. Electric car charging is available and parking is free for electric cars.

Wi-Fi is offered for $13.95 per 24-hours and is free to all guests in the lobby and to Presidentâ€™s Club members.

Whatâ€™s nearby? Gastown (dining and nightlife) is a 10-minute walk from this hotel. The Vancouver Art Gallery, Pacific Centre Mall, and other shopping venues on Robson Street, are about 15 minutes away on foot. B.C. Place Stadium (home of the CFL's B.C. Lions) and Rogers Arena (home of the NHL's Vancouver Canucks and concert venue) are a 20-minute walk or 8-minute drive away. The Vancouver International Airport (YVR) is 30 minutes away by car. (All travel times: Google Maps)

There was very little negative feedback, but occasionally guests pinpointed a weakness.

Regarding the hotel: one guest thought the lobby was not impressive, another found it noisy in the mornings (although quiet in the evening), a guest complained that his alcoholic drink seemed weak, another found the beer too expensive which was sold poolside, and one guest said the steam room was not impressive for a 5-star hotel and seemed older.

Regarding the rooms: one older guest found the coffeemaker on a shelf that is too low, another guest found the pillows too thick, no mini-fridge in the room, large square rain shower head resulted in less pressure, bathroom seemed older and generic, complimentary toiletries not impressive, difficulty regulating the in-room temperature, and no milk provided for tea drinkers in the room.