Our client, an established chartered body for the UK is offering a fantastic opportunity for an experienced project support professional who brings along a background in either membership, training, accreditation or the educational sector. This is a permanent role and is based in London.

Key responsibilities for the Member Support Officer:

Provide general adhoc support to members and usersDevelop new approaches to support stakeholdersDevelop continuously improving levels of support and informationProduce reports and status updatesSource and book venues for training eventsPromote volunteering opportunitiesProduce toolkits and develop volunteersProcess membership enquiries and update CRMWork with multiple departments on adhoc project support

Essential criteria for the Member Support Officer:

Demonstrable experience in project management, senior stakeholder engagement or a training or educational backgroundExcellent interpersonal and communication skillsHighly-organised, business-like and efficient approach to workAbility to prioritise a complex workload alone or as part of a teamExperience of using Powerpoint and giving presentationsAbility to deal with customer/ stakeholder related queries quickly Strong understanding of membership organisations and/or professional qualifications

To apply for this role, please email your CV to our Office & Specialist Support Team quoting the reference number 64562DW. All applicants must be eligible to work in the UK.