8 July 2012

The You Tube video of bus monitor Karen Klein, of Greece, NY, has been seen by over a million people (Karen Klein Bus Monitor video, 2012). The event made her a celebrity (see Bullied bus monitor Karen Klein, June 26, 2012). I have included mention of relevant articles and documents here – a point or two from each one – and my own views. Links to articles follow, listed alphabetically, by title.

On Monday June 18, while accompanying students on a school bus, Klein was harassed, through verbal demeaning and rude language, by four 13 year old Grade 7 boys (Bullied bus monitor rallies, June 23, 2012) Another student on the bus recorded the incident in a video lasting ten minutes, which was uploaded to You Tube, going viral.

Explanations

The incident raises many questions, about society, teenagers, bus monitors, not to mention the use of it in US politics to attempt to sway readers over to the Republican party, which questions why America’s citizens won’t stand up for themselves (We are true Americans, July 4, 2012). Another politically-oriented article, but with a different aim, suggests that bullying in politics, and between groups vying for power, is the same kind of bullying that Karen Klein experienced (Bullies on the Bus, June 22, 2012). If one did agree with Charles Blow’s ideas, one would also have to admit that the tendency to ‘bully,’ to ‘harass,’ or to ‘scapegoat’, did not start on the bus, or with 13 year-old boys. It started somewhere else, by more knowledgeable people, with more power.

The term ‘bullying’ is used frequently in various articles, supporting the idea that this was ‘bullying.’ But few address the kind of bullying it entailed, or question this description of the harassment Klein underwent. More detail about the events as they happened on the bus, and Klein’s own views, are explained in ‘Bus Monitor Bullies,’ Jun 12, 2012. One failing, however, is that there is no further discussion on the kind of bullying it was – the groups Klein was a member of, that were targeted.

I’m not convinced this was a typical case of ‘bullying,’ as news reports tend to call it. Neither was Barbara Kay, when she wrote ‘The bus tormenters are cruel, but not bullies,’ June 27, 2012, although we don’t share the same idea about what it was exactly that happened to Karen Klein. But this was no typical case of schoolyard bullying, one child bullying another. This was young teens harassing an adult woman - 68 years of age – an employee placed there to ‘monitor’ them. Calling it bullying is a misnomer! The comments following Kay’s piece offer a sampling of perspectives. But just how many of the articles about the harassment see it as a form of ageism?

Could it be that this incident was an instinctual response by young teenagers against a group most of society seems to be expressing hostility towards, these days. Even if older people were loved and not seen as a burden, stupid, or sexually unattractive by their standards, it is fairly normal for the next generation coming up to want to take over the world and confine most of the older ones, where they can be controlled.

This makes it hard to understand Rick Salutin’s views, and his insight that “What you can eventually learn is that those impulses are inside you, but don’t have to control you” (The fourth of July and the bus monitor, July 05, 2012). Other than that, he tries to make what happened sound ‘normal’ – normal behaviour for rebellious teens.

In my response online to Salutin’s opinion, I referred to the St Patrick’s Day riot in London, Ontario, in 2012, as an example of kids exerting power over authority (1 riot, 68 suspects, 175 charges, July 6, 2012). It wouldn’t be my choice of theories to explain Karen Klein's experience, though it is probably part of what happened.

Neither does this remark by one of the teens’ parents add anything useful: "One of the boys’ dads said he was stunned by the video because it’s not how he raised his kids." (The fourth of July and the bus monitor, July 05, 2012). So if it wasn’t home attitudes, gained from banter around the family dinner table, perhaps the teens picked up these attitudes about baby boomers at school – or from online newspapers on the internet! Lillian Zimmerman, in her piece on older people, thinks it is a strong possibility, saying,

“Take a look at some of the reports we’re regularly exposed to in the media and elsewhere. Aging boomers – also known as the “grey tsunami” or the “ticking time bombs” – are seen as signs of the coming gloom and doom. We’re seduced into feeling that longevity – which simply means we live longer thanks to advances in biological and medical sciences – is a looming threat, poised to reduce our system of social welfare, including medicare – our whole economy, in fact – to penury” (Zimmerman, ‘Why we should like older people,’ Sept 16, 2011).

This bus situation, as captured by the video, involved a “confluence of factors which provided an opportunity for the 10 minutes of bullying to occur” (Psychology of Middle School Kids, June 21, 2012). John Grohol explains six contributing factors, while also mentioning the psychological factor of one the boys’ incredible capacity to be “a pro at identifying Klein’s weaknesses.”

More than once, I saw explanations for the escalation of the verbal abuse suggest that the boys seemed to waiting for, or ‘asking’ for, the adults to take charge. “When there was no reaction, they revved up further” (School-Bus Bullies: Are Adults to Blame Too?, June 26, 2012); or this one - “I think you can hear them testing the limits of what they can get away with” (Fourth of July and the bus monitor, July 5, 2012). Both of these views are simply another version of the ‘boys will be boys’ syndrome, making excuses for their bad behaviour and blaming it on their victims.

On the other hand, John Grohol writes on the subject of teens crying out for authority only that “These teens will then sometimes take advantage of such a situation when the moment presents itself” (Psychology of Middle School Kids, June 21, 2012), not that they are waiting for someone to stop them. Furthermore, in Lagace’s article, the perception is that “it is clear from that video that these students are doing everything in their power to break Klein and make her snap,” (Emotional reactions pour in, Jun 22, 2012).

Solutions

Carol Di Tosti writes,

“Bullies exist because they know the system offers them impunity and the chance to ‘look strong’. If victims try to fight back, punishment usually falls on the victim along with the shame and humiliation of being labeled the provocateur” (Viral Universe More Dangerous, June 25, 2012).

Di Tosti expands on this thought in the article, explaining how our system promotes this upside-down mentality, while also delving more into the effects of social media on such boasting and getting caught.

Was the harassment a symptom of a larger problem? Most definitely. But how does one address such ganging up of like-minded individuals or groups against individuals they seem to despise? Is love and healing the answer (Are the Bus Bullies Monsters, June 22, 2012), or separation from peers, learning through informative sessions and community service? In the end, it was decided that the four boys would undergo some form of alternative program away from their regular school for a year, and do community service – with seniors (Students who bullied NY, June 29, 2012).

50Plus.com refers to the harassment as ‘elder abuse,’ Lisa Lagace saying that “The issue of elder abuse is a big one, but most people mistake it for something that happens privately between family members or at nursing homes” (Emotional reactions pour in, Jun 22, 2012). Lagace also claims that “the idea that children no longer respect their elders comes in full force when watching such a video.” The video definitely illustrates that idea, to an extent probably most people wouldn’t want to think about. But the disrespect and abuse by children is only part of it.

Abuse by families and caregivers, including organizations meant to provide care of various kinds, are another huge area. These and other forms of elder abuse committed by outsiders to the person’s own network are described in the article on the website Helpguide.org, under the headings Signs, Risk Factors, Prevention, and Help (see Elder Abuse and Neglect, June 2012).

Another suggestion to prevent such occurrences as Klein experienced was to build up the self-esteem of potential victims (Anti-bullying campaigns should build, June 25, 2012). On its own, this piece by Andrea DeMeer seems coldhearted and blaming the victim. But taken along with other suggestions, it also should be seen as being part of the solution – though not the only one as bullying is one of those things that can happen to anyone. Until it happens to you, you may not realize that.

Other responses to the event offer helpful advice, such as what she should do with her good fortune, (Financial Advice for Bullied, June 22, 2012) due to the more than half million dollars donated to her cause (Greece students who harassed, June 29, 2012).

Why give donations?

Many articles focused on the money that was donated to Mrs Klein, an amount that surpassed expectations. Here is where Canada became involved, Max Sidorov from Toronto placing Klein’s story on his fundraising website where the amount rose to over $600,000 (Guy behind bus monitor mania, June 21, 2012). Latching onto an idea expressed in a film, someone decided to ‘pay it forward’ and reward Sidorov for his effort by collecting donations for him, so far, $7,254 (Love for Max Sidorov too, 2012).

Why are people giving money to bullied bus monitor, Paul Farhi asks? (Why are people giving, June 21, 2012). He concludes that “perhaps the Internet, and a few political fundraising cycles, have taught Americans to transform sympathy, support and revulsion into transferable dollars.”

But another article suggests that people identify with Karen Klein because they feel undervalued at work (Why America Bleeds For Karen, June 26, 2012), - have empathy for her, perhaps, due to being bullied on the job, or worse yet, feel the need to make up for some past indiscretion as a bully. Perhaps, for the same reasons people donate to causes abroad rather than look at what’s going on in North America, it is easier to use donations to appease a sense of guilt, of turning away having witnessed harassing behaviour.

It appears as though Mrs Klein may have gone from being a scapegoat to a token. And yet, if she had not represented that aspect of America that exemplifies family and all that matters about the country, such as grandparenting, working and paying taxes, and just being the stereotypical older woman, perhaps all this wouldn’t have happened to her.

More on ageism, elder abuse, and scapegoating

According to Canadian Network for the Prevention of Elder Abuse “Ageism can involve stereotypes and myths, or outright disdain and dislike” (Ageism, CNPEA, 2012). But does this explain the severity of the hostility shown in the video of Karen Klein? The concept of scapegoating seems apt for this incident as it involved singling out one person (although it can also be about a particular group), and the heaping of verbal insults and contempt upon the target.

‘Scapegoating and Othering’ is the title of a lesson plan for teaching purposes for Grades 8 to 10 (2012). While the information is valuable, unless readers and students change their attitudes, or are able to empathize, I don’t know how scapegoated (or bullied) individuals can come out of it any better. Such bullying or scapegoating can be directed to many groups, on the basis of age, body type, marital status, sexual preference, type of disability, class, etc.

The idea of mob mentality is part of scapegoating, as more individuals are likely to join in once one person starts by singling out one person. Tamara Avant, Psychology Department director, explains the idea of mob mentality, without naming it scapegoating or bullying, but focusing on the temporary loss of individual identity and the emotional component of joining with others to harass someone who is not one of them (Psychology of Middle School Kids, June 21, 2012). I would also suggest, thinking of her comment that it is social norms that get lost during such incidents, that it also seems as though instinct takes over, which seems a bit like the ‘nature vs nurture’ debate, though in this case, it is probably a little of both, with a temporary leaning towards the ‘nature’ side.

In 2011, Ruth Rosen wrote ‘Stop Scapegoating Baby Boomers—Remember We Helped Forge American Prosperity,’ in response to Thomas Friedman’s ‘Clash of Generations’ (2011). Although both pieces focus on the economy, with different perspectives, these examples of what people read in our society demonstrate how attitudes are formed. There have been other articles in the news that have focused on perceived intergenerational problems, minimizing class differences, and I have also written about this. Allowing things to go on the way they have been isn’t going to help our society adapt to having an increasing population of old people.

Many of the articles listed here have something to offer in the way of enlightening readers to what happened on the bus, how to think about it and what to do about it, from looking at the way people parent to recognizing the factors that lead to such incidents, and reading up on such topics as ageism and elder abuse. There is still a great more that could be said, but this review with brief analysis has been bounded by issues raised here through these articles.

About Me

I graduated, as Sue Fulham, from Western University (UWO) in 1993 (HBA Sociology), and went on to do my MA in Sociology at University of Windsor. The title of my thesis was Women in transition: discourses of menopause. . . . . . . . . . . . I did my degrees later on in my life, having graduated in 1965 from Grade 13 at WCI in Woodstock, Ontario - as Susan Fulham - and raising a family - as Susan Herd. . . . . . . . . . . . . I started the blog in 2005, while living in England.