The CRM Manager is the go-to for marketers across the country when it comes to email marketing and omnichannel targeting strategy. You will be working on not only executing campaigns for exciting tours and festivals nationwide, but also driving the development of tools that incorporate CRM best practices. We will lean on your experience and expertise, as well as your eye for optimization opportunities and A/B testing hypotheses, to improve company CRM strategy and drive ticket sales, loyalty, and KPIs. You’ll be working with powerful technology partners to customize and develop tools that improve the fan experience, ensuring that they never miss a show. Finally, you will be leveraging huge datasets to drive marketing strategy and reveal insights about our fans and the music they love.

Responsibilities

Oversee CRM Team

lead a team of coordinators, specialists and manager to deliver CRM campaigns and strategic advice for marketers across the country