We want you to be happy with your purchase. If you're not, depending on the type of product, you can make free returns in the UK via John Lewis shops, Royal Mail, Collect+, or MyHermes. If you need to arrange collection of large or heavy items, call us on 03456 049 049. For international returns queries, call us on +44 1698 545 454. Find out more about returns.

You'll find returns information on your delivery note. Unless faulty, we'd like you to make your return within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.

Q & As

Rated 4 out of 5 by Wayway Comfortable
I send to John Lewis because I know I will be pleased
12 August 2014

Rated 5 out of 5 by Egyptian Just the job
Cotton fitted sheets are a perfect fit. They are well made and very comfortable. delivered promptly, well packed and exactly as ordered.
15 July 2014

Rated 1 out of 5 by Dorcas1 Pima Cotton Fitted Crumpled Sheet
The sizing was good and fitted the mattress very well. However, when I washed the sheet, as instructed, it came out of the washing machine extremely creased and was in the same condition after drying on an outdoor washing line. It took a good half hour to try to iron out the creases without much success and I found the material not to be as soft as I had expected it to be. When I put the sheet back on the mattress it looked as though I had not bothered to iron it and still looked very crumpled. I have never experienced this problem with other sheets I have bought in the past.
10 June 2014

Rated 4 out of 5 by Steve1948541102 Good Quality Sheet
Fits well, is soft and luxurious. Pima is our favourite linen, so this is ideal for us.
27 May 2014

Rated 5 out of 5 by bruach fitted cotton sheet
We love the fitted sheet we recently purchased. It has been washed twice and still feels luxurious.
I also ordered boudoir pillow cases and was disappointed that these were half the normal size. I obviously must have missed this information in the description. Perhaps this information could be made clearer.
20 May 2014

Rated 5 out of 5 by Maisielu Excellent
Lovely to sleep on and irons beautifully. My only minor complaint is that although I have a deep mattress with a thick topper, the sheet is a little loose so I will have to get my sewing machine out. However, I am so pleased with the quality that I have ordered two more.
07 May 2014

Rated 4 out of 5 by Gilly0055 Smooth Cotton
Washes well and fits well and feels nice and smooth, perhaps a little pricey for an everyday white sheet
22 April 2014

Rated 1 out of 5 by montalbano disapointing
I'm puzzled by the reviews for these sheets - it's as if people are reviewing 2 different products! My kingsize sheet was made of a very lightweight fabric with a texture somewhere between paper and plastic. If it wasn't labelled as being made from 100% cotton percale, I would have thought they were made from a synthetic material. They feel ok (but nothing special) and as others have said, they are impossible to iron.
22 February 2014