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This week we recognize Dinesh Kumar Dhanasekaran as our Participant of the Week! Dinesh is using the PSC in an effective manner by actively driving their discussions forward and acknowledging the community for the responses received; thus, building successful solutions. Hope to see you around and Congratulations!

I have a requirement with click of Edit, a layover pane must open containing details with 3 options Yes, No, Not Given.The option which is customer's Options- must be Pre-selected. This Pre-selected value is coming from the Rest-API. ...

Hello! I am having problems generating an excel file. I use MSOparseexcelfile activity to generate an excel file. It must contain a picture in a strictly defined place. Here is my solution:- Figure 1 shows an excel file template. Here I insert a picture i ...

When I add a new create case comment to my WebChat channel, the modal dialog is not closing after submit click, and I get the following error on the clipboard page EditCommand: The Flow Action post-processing activity pzAddCommand failed: java.lang.Intern ...

Hello Michael, thanks for responding. We do not have any projects setup in the GCS Support Portal, as this is part of a demo application from my company. A SR requires to specify a project, so I cannot create one right know, but will check back with...

Hello, I'm trying to get SSO working in Pega following some instructions that were provided and are somewhat out of data as we are using version 8.2 and the instructions appear to be from version 7.x. Everything has been configured and implemented, h ...

Requirements:- From the Portal, click a link to launch a new harness inside the dynamic container area where the harness is from another application that requires a different access group. Question:- What "action" should be used to call Redirect ...

Hi, I think you might not have access to a different portal without access group. Just take a look at this and see if this suits your requirements: h ttps://community.pega.com/knowledgebase/articles/understanding-federated-case-management

We have a requirement where a user click on a 'Send Email' button and it opens up the New Email of the MS Outlook (Email Client). To, Subject, Body should be pre-populated from the user form and an Attachment should be added from a specific loca ...

Hello DarpanBabani, The mailto scheme is a HTML native feature that does not support adding attachments. If you are using Pega 7.x you can look at our documentation here on how to send an email with attachments. I hope this helps!

HI, I have the requirement to signal an external system when the data produced from an outbound Pega campaign are ready. I want to run a campaign every day, it will analyze 1000 customer and will stop when it found the first 200 eligible customers. Output ...

Not too scary. When using this extension, you just need to be sure the primary page stays locked when your activity wraps up- which could not be the case if you perform commits. Also, you need to make sure you don't modify any value on this...

Hi, we have the requirement to store a so called "secret" in Pega. It needs to be encrypted because of Security constraints. My idea is to use the rule "Authenticate Profile" where I can store username and passwords. I'm able to r ...

I have a requirement which enables a user to download an excel into any selected path/ folder. On click of a link/ button, the default Windows Save As pop up should open up > User selects the path where the file should be saved > File is saved in th ...

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About Pegasystems

Pegasystems is the leader in cloud software for customer engagement and operational excellence. If you’ve driven a car, used a credit card, called a company for service, opened an account, flown on a plane, submitted a claim, or performed countless other everyday tasks, chances are you’ve interacted with Pega. For the past 30 years, our technology – CRM, digital process automation, robotics, AI, and more – has empowered the world’s leading companies to achieve breakthrough results.