Barnet Homes

Project Description

Established as an Arms Length Management Organisation in 2004, Barnet Homes has cemented a reputation as one of the most innovative companies of its kind in the UK.

What we are proud of

Resident involvement. More than 3,000 households from the 15,000 homes we manage have joined our Viewpoint involvement forum, and we have our own resident scrunity group, the Performance Advisory Group.

Efficiency. We have cut our operational costs in real terms by more than 15 per cent since our creation in 2004.

Quality performance. From gas servicing to rent collection, we are among the highest performers in the UK. That’s reflected in rising resident satisfaction with our services.

In April 2012 we took on additional housing services from Barnet Council, including housing advice and allocations. It means people will know who to turn to from when they become homeless to when they no longer need a tenancy.

We were proud to be shortlisted as a finalist in the ALMO of the Year category of the 2012 UK Housing Awards.