About FinancialForce

FinancialForce.com is a cloud-based applications company headquartered in San Francisco, California, that provides a cloud ERP solution for Force.com, a cloud computing platform from salesforce.com. FinancialForce.com supplies Accounting, Billing,... Read more

About Tenfold

Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform; All calls made on your phone will be automatically logged in FinancialForce, allowing them to work together, and streamline the customer experience. Read more

100% Data Capture

Tenfold automatically captures every interaction and natively integrates with all communication platforms including FinancialForce

360-Degree View

Tenfold provides immediate transparency across all departments, specific to the current customer state

Ease of Implementation

There is minimal change to end user behavior and as always, no change in existing infrastructure is required with the Tenfold and FinancialForceintegration

Adherence

With Tenfold, you also have the ability to innovate by leveraging your current tech stack and operate within current security requirements

Capture 100% of your customer interactions

80% of customer engagement data is missing

Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20% visibility into the activity that your team is doing and not enough to really know what is going on. Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.

Native integration with all communication platforms

Tenfold provides automatic capture of customer interaction data in real-time with minimal change to end user behaviors as well as the flexibility to add/change systems without hidden costs or service fees.

About ESI

Founded in 1987, Estech Systems Inc. (ESI) is a premier provider of both cloud- and premise-based unified communications (UC) solutions for growing businesses. ESI offers integrated and innovative systems that set the stage for their channel partners to provide cost-effective and high-quality Voice over Internet Protocol (VoIP) solutions. To date, ESI has sold more than 350,000 phone systems through its channel partners and certified resellers.

ESI is a proud carrier of their own line of desk phones. ESI desk phones purposely built for their ESI Cloud PBX solution are integrated with their ESI Intelitouch technology. Intelitouch provides users a real-time communication experience from the desktop to the web-based dashboard. Across all devices, ESI’s Intellitouch technology syncs all data no matter where you edit or make changes, making for a seamless experience.

In its line of Cloud Services Business Phones, ESI currently offers four models: ePhone7, ePhone4, ESI 30SIP, and ESI 45SIP. For On-Premises Business Phone Systems, ESI has the ESI 55 Business Phone, ESI 30D Business Phone, and the ESI 60 Business Phone.

The ePhone7 is ESI eCloud PBX Solution’s flagship phone. It is said to be ESI’s most innovative phone in the market, with its design enabling users to enjoy a more mobile end-to-end communication experience. It is targeted at managers and executives who need data at their fingertips.

The ePhone4, on the other hand, provides a more classic and familiar experience. With 36 programmable feature keys, a 4-inch display, presence indication, call history and other traditional business phone features, the ePhone4 is a popular choice for active business phone users.

The 30SIP is ideal for less active ESI Cloud PBX users who want a feature-rich out-of-the-box solution. The 45SIP, on the other hand, is suitable for high-traffic ESI Cloud PBX users. Both SIP phones come with access to the ESI web dashboard.

From business to technology, ESI is an award-winning company. In 2015, they were presented by the Dallas Business Journal with the Healthiest Employer of North Texas award. In 2015, ESI’s Cloud PBX won TMC’s. Unified Communications Product of the Year Award.