MATAWAN, N.J.--(BUSINESS WIRE)--Nov. 18, 2003--iVoice, Inc. (OTCBB:IVOC - News), a leader in speech recognition technology and WhiteRadio, LTD. today announced a $500 to $800 rebate for the purchase of an iVoice Speech Enabled Auto Attendant Lite system when purchased in conjunction with a MERLIN MAGIX(TM) R2.2, R3.0 or PARTNER® ACS (R5 or R6) system from Avaya, for Canadian resellers. An instant $350 Rebate is also available for US resellers on the iVoice Speech Enabled Lite system.
By supplementing your Avaya MERLIN MAGIX(TM) or PARTNER® systems with iVoice's Speech Enabled Auto Attendant Lite, you can now engage callers in a natural language dialog and use it to transfer the caller to an extension at any time. The Speech Enabled Auto Attendant provides a Locate feature. By simply saying "locate", iVoice will transfer the caller to any desired phone number ensuring a connection is made, and also includes advanced ANI/DNIS interpretation and control. Callers can interrupt any pre-recorded message at any time through the "barge-in" feature.

This offer is only available for a limited time, so Avaya users and dealers are encouraged to contact WhiteRadio, LTD., for full details on this great offer. The $500.00 to $800 rebate is available to new WhiteRadio, LTD., clients on the purchase of any 4-port iVoice Speech Enabled Auto Attendant iVoice LITE (up to 40 names), version in conjunction with a MERLIN MAGIX(TM) R2.2, R3.0 or PARTNER® ACS (R5 or R6) system from Avaya, for Canadian resellers from November 17, 2003 until January 31, 2004. The instant $350.00 US rebate is available to U.S. resellers for the iVoice Speech Enabled Lite system from November 17, 2003 until January 31, 2004

About WhiteRadio, LTD.

From its modest beginning in the early days of radio at the turn of the century, White Radio has grown to be one of the nation's leading suppliers of parts and equipment to the Canadian cable television, electronics, and professional sound and audio high technology industries. White Radio's responsibility to both its manufacturers and its customers begins in Burlington, Ontario. Incorporated in 1925, the head office is now located in a modern and highly efficient 65,000-square-foot administrative and warehouse facility. State-of-the-art computerized financial systems, on-line order entry, and in-house Canada Customs clearance capability, inventory control and individual marketing group financial controls add up to maximum administrative efficiency for customers and manufacturers alike. To provide more efficient and specialized service to the three marketing groups, each group has its own dedicated inside and outside sales and marketing personnel. To the customer the White Radio relationship means having access to the best products, the best delivery, the best service, and the best advice today's technology can provide. www.WhiteRadio.com

About iVoice, Inc.

iVoice, Inc. designs, manufactures and markets innovative voice and computer telephony communications systems for businesses and corporate departments. Its speech-enabled communication systems and software are designed to be cost effective solutions that improve a users calling experience by streamlining the call handling process through speech recognition technology. iVoice has demonstrated and met interoperability standards for many of the world's top telephony equipment manufacturers' PBX systems.

NOTE: Any statements that are not historical facts contained in this release are forward-looking statements. It is possible that the assumptions made by management for purposes of such statements may not materialize. Actual results may differ materially from those projected or implied in any forward-looking statements. Such statements may involve risks and uncertainties, including but not limited to those relating to product demand, pricing, market acceptance, the effect of economic conditions, and intellectual property rights, and the outcome of competitive products, risks in product development, the results of financing effort, the ability to complete transactions, and other risks identified in this release, and the Company's Securities and Exchange Commission filings.

Interlink Network Systems is currently in the process of integrating iVoice's Speech Recognition into its TxIVR IVR product. The TxIVR product, which can be tailored to most kinds of IVR applications using XML scripting, can now be Voice Activated. The TxIVR is a highly scalable standards based IVR that helps large Call Centers to automate routine questions and inquiries, which drives down call volume, operational costs and improves agent productivity.

IVoice's Speech SDK now provides the capability to continuously analyze incoming speech input, transforming the existing speech model to enable it to handle customized speaker models. The models produced by this capability compensates for speaker accents, telephone line quality, and background noise at the customer site, thereby boosting recognition accuracy. As the model aligns itself to the customer environment, speed of recognition per channel is greatly increased. The entire process is automated and the models generated load themselves into the system without any user interaction. The adaptation process can be performed any number of times to re-train the system if the above conditions change. Over a period of time, the trained model results in much faster and exceptional speech recognition accuracy at the customer end.

IVoice's Speech SDK also includes a channel tuning tool that is an iterative data analysis and performance improvement tool for gathering and analyzing speech input over phone lines. The tool is designed to eliminate the time consuming manual process of examining the quality and volume of sound at the client site. It calculates and adjusts settings on both the sound processing hardware and the speech engine.

Speech technology applications range from call centers to cell phones. Speech recognition solutions -- providing enhanced self-service to customer care centers -- have proven their ROI payback. As mobile and wireless devices proliferate, speech is poised to enter this market as a viable interface solution. Research firm ABI projects that the speech technology market will grow in revenues from $677 million in 2002 to $5.3 billion by 2008.

About InterLink:

Interlink Network Systems, Inc. is a leading provider of Enterprise Application Integration (EAI) software and services including telephony integration that enable real-time information exchange, Interactive Voice Response (IVR), and voice/quality recording. Interlink's products are based on a mission critical and redundant architecture that enables secure and guaranteed data/voice acquisition and delivery over the LAN/WAN and Internet. With valued customers in the US and Canada, Interlink is committed to delivering high quality products, extensive training program, product support and implementation services. Founded in 1991, Interlink Network Systems Inc. is based in East Brunswick, New Jersey. www.ilinknet.com/

About iVoice, Inc.

iVoice, Inc. designs, manufactures and markets innovative voice and computer telephony communications systems for businesses and corporate departments. The Interactive Voice Response (IVR) products developed by iVoice allow information in PC databases to be accessed via voice or from a standard touch-tone telephone. The products are designed to be simple for the end user and provide a cohesive system to access databases or messaging systems.

NOTE: Any statements that are not historical facts contained in this release are forward-looking statements. It is possible that the assumptions made by management for purposes of such statements may not materialize. Actual results may differ materially from those projected or implied in any forward-looking statements. Such statements may involve risks and uncertainties, including but not limited to those relating to product demand, pricing, market acceptance, the effect of economic conditions, and intellectual property rights, and the outcome of competitive products, risks in product development, the results of financing effort, the ability to complete transactions, and other risks identified in this release, and the Company's Securities and Exchange Commission filings.