Research to support your software development

The Work

User research is a core component of agile software development. At Ad Hoc, we embed researchers into every project, gathering real-world information at every step of the process.

In March 2017, Ad Hoc launched Cohorts, a service of Ad Hoc that allows us to conduct incisive research with groups of relevant people to make government digital services work better for all.

This service allows us to recruit, manage, and reward people who participate in user research, which gives us a large and diverse pool of people who can help us gather insights on a wide array of government services.

We also offer standalone user research:

Quick consultation & recruitment
$3,200

Analysis of your testing methodology and problem statement

Creation of a rubric for participant recruitment

Manage segmentation, scheduling, and then set up of tests that the customer conducts on their own

Usability testing
$14,000

Two-week engagement

One or more Ad Hoc UX researchers plan and test one workflow in your software

Planning, recruiting, testing, and analysis report provided

Discovery research
$48,000

A two-person, three-week engagement

Blue-sky discovery: Define the user problem at hand

Research existing patterns and systems that solve the problem and address the issue

Conduct one focus group session with relevant people who can provide primary input into a solution