The Role:To take all reasonable care during the performance of their work for the Health and Safety of themselves and others affected by their acts or omissions. To co-operate fully with FMC, regulatory authorities and/or third parties to ensure compliance with applicable legislation. Demonstrate behaviour consistent with Client vision and core values. To provide comprehensive operations support, in relation to control systems onshore and offshore operations, ensuring all requirements are met. To ensure all work is carried out in a safe and professional manner and in accordance with regulatory standards. 2. AUTHORITY: Authority to stop an unsafe act or condition without fear of reprisal and with the full backing of Management. HSE – contribute to decisions regarding Health and Safety of personnel, property and equipment are observed during on and offshore operations Provide a professional operations support service to the project department and directly to customer on behalf of Client. 3. MAIN TASKS: Interface directly with customer on technical issues relating to controls systems equipment. Provide technical support and liaison with other departments (e.g. Project Mgt, Workshop, Service, etc.) May be required to work in the clients office (Aberdeen area only) to provide a direct operations support service. Attend Customer morning rig calls as required and follow up on any actions/issues as a matter of priority. Participate in pre-operational support activities such as equipment lists, spares identification, drawing and procedure modifications, work scopes and personnel requirements. Confirm the system engineering documentation is established, reviewed and accepted by client prior to installation, and updated as required during the project. Ensure pre and post job briefings are carried out with Technical Service Personnel (TSP), ensuring all reports are complete. Provide competent input to risk assessments related to equipment and operations. Inform Product Groups of necessary engineering changes to product drawings, DBIs and procedures. Co-ordinate investigation and disposition of non-conformances. Investigate and provide feedback to Product Groups on any issues related to the performance of equipment. Facilitate closure of any such issues. Participate in meetings and review boards as required. Ability to oversee and supervise Site Integration Testing (SIT) and Factory Acceptance Testing (FAT).