I'm grateful and humbled to be among the recipients of this great scholarship. This award has made it possible for me to be one step closer to achieving my dreams and I am thankful for the opportunity.

Numiopre “Pamela” Roberts, School of Social Work, 2017-18 recipient of the Southern Management Corporation Scholarship

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Frequently Asked Questions

Children 17 years old or younger may ride UM shuttle for free when accompanied by an adult. Non-University affiliated individuals are permitted to ride UM shuttle routes when accompanied by a student, faculty, or staff member. Except for service dogs, pets or other animals are not permitted on UM shuttle.

The shuttle has done nothing to change the police escort program, which still operates within the campus area 24 hours a day, seven days a week. Three types of escorts are still available to University faculty, staff, and students: walking escorts, which are available around the clock, and police van and riding escorts from 6 p.m. to 12:20 a.m. Call 410-706-6882 or (ext. 6-6882 from a campus phone) to request a police escort. Please remember UMB police officers are here to assist all faculty, staff, and students with any safety request. They are ready and willing to happily serve you; do not hesitate to call.

All UM shuttle buses can be tracked using NextBus, a real-time GPS system. NextBus is accessible online, by text message, or you can call to get the estimated arrival time at your stop. You also can sign up for NextBus Automatic Alerts to receive text message or email updates about known service disruptions. There is a NextBus application for iPhone, and various Android system applications also support NextBus.

UM shuttle is a fare-free service for University of Maryland (UM) students, faculty, and staff, and University of Maryland Medical Center employees. Passengers must present a valid University or Medical Center ID to the driver to board a UM shuttle bus.

UM shuttle buses are equipped with bike racks on the front of the bus. These racks accommodate up to two bicycles at a time and are available on a first-come, first-served basis. Bicycles are not permitted inside the bus.

Changes to the Federal Hill Route were the result of community outreach to the University and the city of Baltimore. There were concerns about shuttles running through narrow streets in their community that already congested with local traffic. As painful as these changes may be to you and other riders, we are asking riders who are affected by the route change to make adjustments to their schedules. Please look at the new route and schedule to plan for any adjustments you might have to make. You might consider incorporating the use of other transportation options available such as the Charm City Circulator and MTA. We hope you will continue to give us your suggestions as we work through the process of making this a user-friendly, efficient mode of transportation.

Every day, lost-and-found items are taken to a secure area in Pearl Street Garage. If you've lost something, please call 410-706-6603 or 410-706-1275 within five days. After five days, lost-and-found items will be given to the University Police. Please call 410-706-6882 to confirm your item has been sent to the UMB Police Force Operations Center at 222 N. Pine St. Bring proof of ownership, your ID, and be prepared to give a verbal or written description. You have one year to claim your property.

We would like to take the opportunity to thank you for your suggestion regarding the UM shuttle. While there is no plan at this time to change the existing routes, we will include your comments and suggestions in our data-collection process to determine any changes in the future. We hope you will continue to give us your suggestions as we work through the process of making this a user-friendly, efficient mode of transportation.