"Have dealt with this company on a couple of occasions and have found it provides quality goods, very reasonably priced.
The service is extremely efficient and courteous.
I have no hesitation whatsoever in recommending Savoy and Snook."

"Purchase was absolutely fine but no way of tracking delivery with Royal Mail without a tracking number and even then no accurate way of knowing when delivery would be. DPD offer a much better courier tracking capability!"

"I unfortunately ordered the wrong vase one evening. I emailed customer services & left messages on your phone service the same evening explaining the mistake & trying to cancel the order. I had no reply at all from anyone, even though I kept phoning & leaving messages first thing the next day. I then had an email in the afternoon saying that my order had been shipped! I find it very hard to believe that there had not been time to cancel, considering I had left messages from the previous evening. Subsequently I have had very polite emails explaining about a refund, but as I want to order the correct vase now I really don’t want to have to pay a second lot of postage fees. Looking on previous reviews I see that other people have had the same problem with you not returning their calls, why is this? It is actually very bad service."

"1st class service and delivery . Plates were extremely well packed . I chose the 25cm size as previous reviews on other sites said the plates are large but in fact the 25cm ones are more like a salad plate rather than a dinner plate .
Next time I’ll but the 30cm ones. ."

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