How to get a weekly report on the number of tickets raise by each customer?

Modified on: Mon, 24 Sep, 2018 at 11:36 AM

We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible. To read about this feature on Freshdesk Mint, refer to this article instead

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You could filter the customers based on the company name or the email address from the filters available in the Tickets tab. You could also save this as a view (by choosing the Created at as This week and check the view once in every week.