Mailing Address

Frequently Asked Questions

How do I obtain a copy of my birth certificate?You may request a copy of your Maryland birth certificate online. (Please note: MedStar Franklin Square does not keep birth certificates on file.)

I have a question about my bill. Who should I contact? Please call our billing department at 410-933-2424.

How do I find out about the status of my application? MedStar Franklin Square Medical Centers Human Resources Department receives approximately 1,000 applications every week. Please do not expect a phone call after placing an application; even though we wish we could personally touch base with all of our applicants, we do not have the resources to do so. If you were chosen as one of the most qualified candidates, after the review process, you may be one of the select few to partake in the next level of the application process. The application process, from beginning to end, can be a lengthy process and we greatly appreciated your patience.

I do not have insurance. How do I apply for medical assistance?

Please call 443-777-7323.

I need a copy of my medical records. Who do I contact?You may request a copy of your medical records online using this form (Please note: There is a cost for delivery, unless the records are being sent to a physician or healthcare facility for continuing care purposes.)

Questions about medical concerns must be answered by your physician. If you do not have a physician, please call 443-777-7900 or search for a doctor online. MedStar Franklin Square staff will not respond to specific medical inquiries regarding a patient’s condition or disease.