It totally destroyed a brand new gyro and a swash servo in less than two seconds. There was a loud bang with white smoke pouring from the Medusa BEC and gray smoke pouring from the swash servo housing.

I don't trust the other two servos or receiver on my new T-rex 600 after being subjected to that kind of trauma. I've already re-bought the gyro and servos, to a tune of roughly $500. I still have to get a new receiver so it'll end up being about a $600 manufacturing mistake. It's hard to believe one sticker can do this much damage. The story I got on the phone was that they had a relatively new employee involved in the manufacturing process somehow.

Medusa won't cover ANY of the damage. They did say they had sent me a new BEC to replace the mis-labeled one.

When I first spoke with the Medusa folks they seemed unaware of the problem until I called and sent them photos of my char-broiled BEC. I also called a vendor and they checked a couple of new BEC's they had in stock and they both were labeled backwards as well. I was told Medusa was calling their distributers about it.

I had hoped Medusa would help me out with at least the one totally dead servo and gyro but no dice. They first claimed I'd modified the BEC, which I guess is somewhat true; I did add connectors to both ends of the wires and I added a ferrite ring.

Then they said I should have noticed the reversed labeling since the instructions are in the package. In truth I didn't read the instructions, there's only two wires marked "Battery" and "Load." Being an electrical engineer it seemed pretty simple and I've wired up at least half a dozen in the past without any problems. In my defense, their QC didn't catch it either and they see them every day.

I was kind of surprised at their lack of sympathy and support, I've been a pretty loyal Medusa customer for the last couple of years, I have a few of their motors in my little T-rex 450's.

I know everything you buy says they're not responsible for consequential damages but this just smells bad. On so many levels.

I ran a little voltage test on the one I received today. (I ordered another BEC the same day the first one went into self destruct mode, it took me a day to find the root cause of the problem.) I'll add a pic or two.

If you made it this far, thanks, I feel a 'little' better after venting, but I really don't want anyone else to have to go through this. It is VERY VERY hard on the wallet.