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Unions and the power of social media

“Social media is essential to having more worker voice. It’s a very efficient way to educate employees in general about what’s happening in the workplace and more specifically their place of work,” notes Mark Zuckerman, president of The Century Foundation.

While workers previously had reason to worry about using electronic communications to express grievances and organize, a 2014 National Labor Relations Board (NLRB) ruling decided that workers are permitted to use work email to discuss wage and other workplace issues, as well for labor organizing. Learn more by downloading our article below.

Veronica specialises in market environment topics. Until July 2014 she was The Economist Intelligence Unit’s commerce and regulations analyst for 29 countries, spanning the Americas, the Middle East, Africa and Australasia.

She has written for various publications at the EIU, on subjects such as financial inclusion, international trade, and public policy aimed at attracting investment and promoting innovation. Since joining the Content Solutions team, she has been leading projects on city competitiveness and technology.

Veronica holds master’s and bachelor’s degrees in international relations from New York University and the University of Pennsylvania, respectively. Before coming to the EIU, she covered industries as diverse as defense, healthcare and mining for a research advisory firm. She also managed accounts for institutional investor clients at AllianceBernstein.

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