This video is part of free online course. To get all of the text materials and links to the other videos, please send an email to ccviponlinecourse@baruch.cuny.edu to register. A lot of people find it difficult to use YouTube with JAWS. But pressing Insert and Z give you more control over the slider functions and the volume control. Tab to the control you want to adjust. Tab until you hear play or pause and then shift tab to control it. Right and left arrows take you forward and back through the video. Tab again until you reach the mute button. Up and down arrows control the volume.