Change Made Easy

We create innovative learning solutions, drawing on a wide range of evidence-based learning strategies and techniques that change the mindset, habits and behaviours of learners to deliver consistent results, delight our clients and support business expectations.

Progress requires change. We master the art and science of digital and blended learning to make change easy.

“With a large transformation program, one of our pain points is managing the ramp up of resources during peak periods. EasyA provided us a unique offering in that we could rely on their very capable consultants to support our program on short notice for a short period of time. For us, this was better than a standard contractor approach. Further, we were very impressed with the quality and speed of the easyA team. We look forward to a continued relationship with easyA.”

“I am so happy to work with easyA. I trust their assessment of the client situation and feel they trust their contractors as well. This is critical when you walk into a highly pressured project. The Admin side also works seamlessly. So I would heartily recommend working for easyA.”

About Us

easyA is an innovative end to end digital learning provider that thinks well outside the norm. We are committed to gaining a thorough understanding of our client’s business needs and ensuring the delivery of digital learning solutions that meet the desired outcomes.

Our instructional designers have a focus on designing for behavioural change, drawing on a wide range of evidence-based learning strategies and techniques to create elegant and effective designs. Our creative and development teams complement the instructional design to create attractive, quality, learning products.

Our designs are developed with the intelligent use of eLearning tools such as graphics, illustrations games and gamelets. The smart use of gaming aids in knowledge retention and improves learner engagement, while creating a fun, safe and competitive learning environment.

About Us

We are Specialist Change and Learning Consultants!

easyA's Professional Services team are here to help grow your business by supplying temporary and permanent staffing solutions.

Our team members have a combined total of over 60 years’ experience in the L&D industry with direct experience in Education, Change Management & Learning Design. It’s because of this experience that the team are able to consult with our clients and offer fast, effective staffing solutions.

We have a network of highly engaged Learning Professionals at our fingertips. Which means we can supply you with the right consultant for your project.

Our passion lies within our people. We ensure our network of contractors are kept up to date with the latest industry news and trends, and have the support of our technical team to help with challenging client requests.

Hear from some of our happy clients...

Below are some more of our happy clients:

Clients

“With a large transformation program, one of our pain points is managing the ramp up of resources during peak periods. easyA offered us a unique offering in that we would rely on their very capable consultants to support our program on short notice for a short period of time. For us, this was better than a standard contractor approach. Further, we were very impressed with the quality and speed of the easyA team. We look forward to a continued relationship with easyA”

– Business Bank, Westpac Group.

Contractors

“The staff at easyA have a depth of experience in this industry second to none. They are always responsive, efficient and friendly to deal with. Being a contractor, I really appreciate getting paid on time every time. I definitely recommend contracting through easyA.”

Our Services

Australia’s largest organisations and government departments come to easyA when they need specialists for a week, a month, a year or more.

Unlike recruiters, everyone at easyA is an industry veteran who knows exactly what’s needed to complete your project successfully, on budget, on time, every time - no matter what specialist skill you need:

Change Managers

eLearning design

Project management

Capability framework design

Process mapping

Instructional design

Facilitation

Our specialists “fit in” without delay to save you time and money, minimise risk and eliminate the need to move existing staff away from other priorities or to make long-term commitments to new staff.

easyA's clients depend on us to deliver the right people, with the right skills, when and where they need them.

Clients

easyA has partnered with our Clients to drive the best possible outcomes by using our wealth of experience to ensure all projects exceed client expectations. We have in-depth knowledge across variety of industries including Australia’s leading companies in finance, utilities, telecommunications, health, FMCG, insurance and Government.

Explore some of our case studies on the left.

Client Success Story- Telco

EasyA was recently engaged by one of Australia’s largest telco clients to help with a business transformation project. The project – to replace over 50 ‘legacy’ systems across the entire business with one single ERP system. With end users in the thousands, and a forecasted time frame of 24 months to completion easyA (and the client!) had a big job on their hands to ensure the right talent was placed into the business who could drive the project to successful completion.

Effective training of staff to use the new system was paramount and a key piece of the transformation journey, therefore easyA being a preferred training partner, met with the client to discuss the project and the client’s pain points to ensure the right hiring strategy was created to meet with the clients project & business goals.

EasyA then reached out to their extended network of passive and active candidates and within a short time frame were able to screen, interview and select a number of highly experienced Learning & Development professionals to present to the client.

EasyA successfully placed a Training Project Manager, Instructional Design Lead and 5 ERP trainers to ensure the design and delivery of staff training.

Once easyA’s consultants were secured and on site, they had the continued support of the easyA Learning Delivery team to help with any challenges met onsite from a technical and strategic point.

Some of the training deliverables easyA’s consultants met included systems simulations, face to face training, designing and developing blended learning solutions and working closely with SME’s to ensure engaging content was produced.

Engaging easyA in the process meant the client was able to secure the right talent to drive the project and ensure effective Learning & Development initiatives were provided to staff members across the nation.

EasyA was able to leverage their substantial knowledge of the Learning & Development industry which meant they understood the clients needs and provided the right solution, ultimately saving the client time and budget.

Client Success Story– Financial Services

EasyA Professional Services provide the right staff, at the right time for all kinds of business transformation projects. When approached by an innovative financial services institution recently to help with a HR Team restructure, easyA was able to provide an Information Designer at short notice to help centralise an entire team to handle a number of HR processes.

Working closely with Subject Matter Experts, easyA’s Information Designer was able to produce a high-level process map, then design and develop a step by step guide for each process which included Performance Management in Probation, Formal Performance Management, Informal Performance Management and Investigations.

Engaging a resource through easyA to centralise the team and create new processes, meant the client’s HR business partners were then free to focus their time and energy on the strategic priorities of the business units they support.

Induction & Orientation

Joining an organisation is a significant decision made by both the employee and the business. An induction program is the one chance you get to start new employees off on the right foot so it’s vital the induction program engages, motivates and sets the right direction from day one.

A positive induction experience builds a strong link between the employee and the organisation, which returns a greater level of commitment and contribution for the business.

We design induction programs that:

Reinforce a new starter’s decision to join your organisation.

Take advantage of a new starter’s high levels of receptivity to information

Create a positive expectation for other learning experiences to follow

Compliance

Compliance is often seen as something that is not relevant; something done to “tick a box”. This mindset does not create a risk-aware, competent and safe workforce.

We believe compliance training should spark curiosity, build motivation and foster the courage to explore, play and connect the dots to gain a deep understanding of how an employee’s actions contribute to the integrity of the business.

At easyA, we design compliance training that:

Sparks a passion within the employee to protect the business, respond to an ever-changing environment and provide for a sustainable future

Tells an authentic story relevant to the employee’s role

Simulates on the job application of compliance principles through interactive scenarios

Provides a robust assessment framework for proof of compliance

Can fast-track learners who genuinely know enough about compliant behaviour

Customer Experience

In a world of global competition, companies whose staff provide an outstanding experience to their customers have a distinct advantage over the rest.

We design customer experience and sales training that:

Mirrors real-world sales and service situations

Tasks the learner with applying sales and service principles in experiential simulations

System Simulation

Whether you are rolling out new software for an existing workforce, or introducing new starters to existing software, effective system simulation training is critical to achieving business goals and to reducing support calls.

Effective system simulation training is greater than simply training on a computer application. Your business systems may incorporate offline processes and decision-making, so we take a holistic view of the ‘system’ to ensure that the training gives employees a clear view of the role they play in your organisation.

We design system simulation training that:

Contextualises the learning through real-life scenarios that employees will face on the job

Employs a three-phased Learn it, Try it, Assess it strategy that develops mastery by building on a strong foundation

Uses remedial feedback to explain the consequences of mistakes and to reinforce best practice

Is consistent across the business, eliminating variations in the usual informal, ad-hoc, over-the-shoulder style of systems and application training

Provides quick reference guides for just-in-time access on the job

Leadership

Leading an organisation is hard work, but great leaders know they need to stay at the cutting edge. This means continuously developing leadership skills.

Effective leadership development extends beyond a “one size fits all” training approach. We design personalised materials that meet the individual needs of a business leader. This may include brief eLearning pieces supported by respected industry articles, downloadable podcasts and short video lessons.

Blended Learning

Self-paced elearning offers many advantages, but there are times when a blended learning approach may be more appropriate. easyA can discuss blended learning options that combine a variety of learning and development tools to achieve business objectives. Some examples include:

Creating a learning ‘campaign’ by developing internal marketing materials and internal social media to drive organisational excitement and change around the learning program.

Supporting workplace coaching through ‘coaching cards’ for managers to embed new leadership processes.

Creating facilitator and learner guides to ensure that face-to-face training is consistent and engaging across the organisation.

Performance Support

In an increasingly complex workplace, it’s just not possible to train staff in everything they will need to know to do their jobs. Think about your own work–when you need some information to do your job, do you:

Go to the LMS and find an elearning course to hopefully find the information you need, or

Ask a colleague or do a Google/ YouTube search to find out what to do?

Chances are, it’s the latter. It’s quicker, easier, and likely to give you exactly the information you need.

Performance support aims to meet the ‘just-in-time’ training requirements of your people by providing a range of information at their fingertips. The aim is to make it just as quick and easy for people to refer to performance support tools as it is to ask a colleague.

Examples of performance support include:

Printable ‘quick reference guides’ that people can keep next to their desk to outline complex processes or decision-making pathways.

Intranet portals to quickly access system simulations to give just-in-time instruction for how to use new enterprise software.

A suite of remedial learning bites, which managers can send to supervisees to correct identified performance shortcomings.