Who Can Enrol?
Everyone aged 15 and over can enrol. There are no prerequisites unless stated in the course requirements.

When to Enrol?
Early enrolment is advisable to avoid disappointment. Enrolments close one (1) day (24 hours) prior to course start date or when classes are filled. Courses with low enrolments may be deferred or cancelled.

Confirmation
All enrolments are successful upon receipt of enrolment form and payment. Students will be notified (including course location, time and date) by email when classes are confirmed.

Discounts
Discounts cannot be redeemed once full payment has been received, nor can a course be refunded to reclaim a discount. Please make sure you apply your discount code at the time of enrolment when making your purchase online. You can also contact us on 9564 1546 if you are applying over the phone. Discounts are valid for selected courses only and not redeemable on accredited courses, combo courses or courses $140 or less.

Concessions
Concession cards must be produced at time of enrolment to receive a 10% discount. If you are entitled to a concession, you can visit our office at the Chadstone campus (Building 2, Level 2), where a member of our team will sight and authorise your valid concession card. Concessions cannot be processed if full payment has already been received, nor can a course be refunded to reclaim a concession. Concessions are not valid on accredited courses, combo courses or courses $140 or less.

Public Holidays
There are no classes on public holidays.

Refunds & Transfers
If your course is cancelled, you have the option to transfer to another course date, or recieve a full refund for the course. Written applications for refunds or transfers will be accepted up to 5 clear working days prior to course commencement. A standard handling fee of $80.00 will apply. No refunds or transfers will apply once a course has commenced. Online payments will be refunded back to the payee credit card. All other refunds will be by cheque mailed directly to the payee. Processing of refunds can take up to two (2) weeks.

Car Parking
A flat rate of $4.00 per day will apply at Chadstone, Moorabbin and Waverley campuses. Ticket and change dispensing machines are available at several locations and are clearly signposted.

Certificates
Upon satisfactory completion of course requirements and a minimum of 80% attendance, students will be issued with a Certificate of Completion.Please note: A fee of $20 will be incurred for replacement certificates.

Student Information
Student record information will only be released to Government departments where complete confidentiality is assured. Confirmation correspondence (email or letter) must be carried at all times on Institute Campus.

Cancellation & Deferral
Courses with low enrolments will be cancelled. Students will be advised by email no later than 2 days prior to the scheduled commencement date.