Lisa P.

The Multnomah County Library has taken a step further into the digital era, offering patrons a more personal online experience than ever before.

Several weeks ago, the library quietly launched My Librarian, an online tool that lets readers connect with a real-life librarian, without actually visiting a library branch. Instead, readers can build a relationship with one of 13 librarians through video chats, blogs and phone calls to discuss their favorite books.

The program, Library Director Vailey Oehlke said, is the first of its kind in the country.