People are complaining that Apple Store sales systems went down on new iPhone release day, and they didn't get their new phones

Matt Weinberger
There were some issues at Apple stores on the first day the iPhone XS and iPhone XS Max were available.
Employees told customers that there were nationwide issues with the reservation system that people used to book a time to buy the latest iPhone.
However, Apple stores were taking additional customers at 5:23p.m. Eastern time on Friday, suggesting the system had been fixed.
Apple's newest phones, the iPhone XS and iPhone XS Max, went on sale on Friday.
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People are complaining that Apple Store sales systems went down on new iPhone release day, and they can't get their new phones

Apple's newest phones, the iPhone XS and iPhone XS Max, went on sale on Friday.
One way to make sure you get the latest iPhone or Apple Watch on launch day is to reserve the new phone through the Apple Store app, and then head to a physical Apple store to pick it up. Apple's improved reservation system is one reason why Apple's famous launch lines seemed to be shorter this year than in previous years.
One problem, though - Apple's reservation system is down in at least some of its retail store locations, according to a slew of reports on social media. Even some people who prepaid for their...Read more ...