We use cookies to give you the best possible online experience. If you continue, we’ll assume you are happy for your web browser to receive all cookies from our website. See our cookie policy for more information on cookies and how to manage them.

You can choose from single trip travel insurance for one-off holidays or annual travel insurance if you’ll be travelling frequently. Our travel insurance provides a comprehensive range of standard cover and you can add in extras like winter sports travel insurance. Plus our Defaqto 5 Star Rating provides you with independent expert reassurance about the quality of cover we provide.

Here’s a summary of what’s included to help you compare travel insurance cover

Up to 9 people covered – ideal for family travel insurance

Cancellation or abandonment of your trip – up to £5,000 per person

Emergency medical treatment – up to £10 million

Missed international departures – up to £1,000

Replace essential items if baggage is delayed more than 12 hours – up to £150

We have a 24 hour helpline with an experienced team on hand to help you with:

worldwide medical emergencies

replacement of lost or stolen travel documents

tracing lost or delayed luggage

We’ll deal with your claim quickly and fairly. We’ll pay hospital fees direct if we can so you get the treatment you need without having to worry about how to pay the medical bills.

Direct travel insurance

Buy direct from us online and save up to 20%.*

You’ll be able to declare any medical condition without calling us and get an instant online decision on whether your condition is covered.

Login to MyAviva to view your documents wherever you are in the world.

Customer reviews

Overall rating

This product has been awarded an overall rating of 4.4 / 5 from 228 customer reviews

Rating breakdown

228 reviews

5 stars awarded by 151 reviewers

4 stars awarded by 49 reviewers

3 stars awarded by 11 reviewers

2 stars awarded by 3 reviewers

1 stars awarded by 14 reviewers

These reviews have been provided by customers who've bought a travel insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our travel insurance customers to leave a review after buying a policy. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy with us. Customers also have the option to provide a rating out of five on additional aspects of their experience.

We hope these reviews will help in your search for travel insurance.

Our 3 most recent reviews

Poor definitions

29/03/2015

Purchased holiday insurance and had to claim. Baggage means all personal belongings and not suitcases etc. So take out baggage option if you want to cover any personal belongings. Money also means some cash and the rest made up of if items are stolen the cost can be recovered under the cash section Ie Cost of replacing drivers licence. READ THE SMALL PRINT!!!

By:

Lightbaggage

Gender:

Male

Age:

45 to 54

Policy features and benefits

2 / 5

Value for money

2 / 5

Customer experience

2 / 5

Ease of purchase

4 / 5

Hi, thanks for taking the time to give us your review. I'm sorry if the policy definitions caused some confusion, we take all feedback seriously and will pass this on to the travel team for consideration when making future changes

Dave, Aviva Online Team

brambles1952 gave this product an overall rating of 5 / 5

great customer service

29/03/2015

I would highly recommend the customer service was excellent when i rang them up .

I would recommend Aviva to a friend

By:

brambles1952

Gender:

Female

Age:

55 to 64

Policy features and benefits

5 / 5

Value for money

5 / 5

Customer experience

5 / 5

Ease of purchase

5 / 5

Biddsy gave this product an overall rating of 5 / 5

Excellent Service and cover

27/03/2015

I took out Travel Insurance which covered me for something which happened 5 years ago and which has not happened since. None of the other Insurers I tried would cover me for this or if they did wanted to charge me an extortionate price for a single trip cover. I am travelling to Canada. I was vey impressed by the service I received and would recommend Aviva to my friends and family.