After a two-week intensive training, being placed on the phones felt like being thrown into the deep end. I was wonderfully supported by my team members, but not by the manager themselves! While I enjoyed the people I worked with, and the work itself was not overly taxing, the constant pressure and negative feedback from my immediate manager saw me resigning shortly. Great place to work, perhaps in a different team though!

For the work that was needed to be done the odd hard caller was well worth being their given the pay and the workspace, everyone made sure to make me feel welcome and that i had a good experience regardless of how long i had been there and how long i was planning on staying there