Regional Operations Manager

Role of the Regional Operations Manager

Your Regional Operations Manager (ROM) serves as your small business consultant and is responsible for ensuring your success in all areas of your resale operation including financial performance, merchandising and customer service. To accomplish this your ROM is in contact with you during numerous phases of your business including:

Focus: Helps to ensure proper buying of product, making sure fixtures are installed properly and that the POS system is functioning correctly.

STORE OPENING VISIT

Takes place the day before and the day of opening your store to begin selling merchandise

Duration: 2 days

Focus: Final tweaks to merchandising and staff training. Your ROM will be there as a resource for answering questions at the store opening.

FOLLOW-UP VISIT

Takes place approximately 90 days after opening your store

Focus: Operations, full analysis of customer service, POS training and ensuring that bad habits aren’t arising. We also assist with small business practices such as hiring, bookkeeping, business planning/forecasting, attaining a clear picture of cash flow and any other operational needs.

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Each store is independently owned and operated by a local franchisee under a licensing agreement with Clothes Mentor, LLC.
*Clothes Mentor is a reseller of brand name and designer products, and is not an authorized dealer of the mentioned companies. Clothes Mentor does not promise the authenticity of any products to their original brand name, and uses the brand names to denote the style of its products. All company trademarks not owned by 'Clothes Mentor' that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by 'Clothes Mentor'.