Job Summary of HGV Technician:As an HGV Technician you will ensure the highest possible levels of productive efficiency, quality of workmanship and production finish, to sustain growth in customer confidence in the service provided by the Dealer point.Main Tasks / Responsibilities / Authorities of the HGV Technician:

·Ensure repairs are carried out according to manufacturer’s procedures and in a safe and responsible manner.·Ensure repairs are carried out in accordance with Standard Times using Brand Special Tools where appropriate.·Assist in the fault diagnosis process.·Comply with warranty procedures during repairs and with warranty material on completion of a repair.·Work with the parts team to ensure the correct replacement parts are fitted to the vehicles.·Road test vehicle when required (if holder of HGV licence).·Assist with roadside breakdowns when on call out rota·Ensure that the company time recording procedures are complied with and that job cards are completed accurately·Ensure that service sheets are completed as per Brand instructions.·Ensure that all vehicle defects are reported to your workshop controllerGeneral:·Ensure that the workshop facilities, equipment and tools are kept clean, tidy and maintained, reflecting the Brand Dealership image of an efficient and modern retail Dealer point.·Wear personal protective equipment (PPE) when appropriate.·Support the development of any young trainees and apprentices.

Key Skills / Competencies of the HGV Technician:

·Technically competent in the repair and maintenance of HGVs·To effectively communicate at all levels both written and verbally and be an active team member.·To develop or work in developing new or enhancing existing processes·To adapt and take on new skills and approaches and participate in training and development activities

Required knowledge & experience of the HGV Technician:·City and Guilds, NVQ 3 or equivalent·Completed an apprenticeship in HGV industry or equivalent experience·Experience within the commercial vehicle industry.