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Good 7.0From 1,969 reviews

Queen Kapiolani Hotel, Honolulu, United States of America

Poor2.0

Very dated

Overall, extremely disappointed with our stay.
Firstly, the hotel is currently under construction at present. We arrived at around 10am and we were able to check in early which was great. As soon as we stepped out of the elevator onto our floor I was concerned. The hotel is extremely dated, the carpets looked ancient and like they were in need of a vacuum.
Our room wasn’t great or as advertised. We had a balcony but there was a sign on the window and door leading out reading ‘hazardous - do not enter’.
The room looked right over a construction site and directly into an apartment building. We tried to close he curtains so I could have some privacy, but the curtains were completely stuck. We eventually called the front desk and asked to be move.
We were moved to a different room with functioning curtains. However, this room had no bedside tables, no lamps and no duvet on the bed.
The most postive thing about our stay were the brilliant staff. Especially a young man named Kawai who was incredibly helpful.

Nov 6, 2017Verified Hotels.com guest review

Kate, nz1 night romance trip

Queen Kapiolani Hotel, Honolulu, United States of America

Very Good8.0

Lovely location

Sep 5, 2017Verified Hotels.com guest review

Lance, nz3 night romance trip

Queen Kapiolani Hotel, Honolulu, United States of America

Very Good8.0

Great staff and service
Top location
Decor a bit dated

Aug 5, 2017Verified Hotels.com guest review

A Traveller, nz5 night romance trip

Queen Kapiolani Hotel, Honolulu, United States of America

Very Good8.0

Standard rooms very basic..pay for the upgrade.

The standard rooms are very basic and small but accomadating staff assisted us to pay the extra to upgrade...well worth it! Ask to see the rooms. Hotel decor tired but I believe there will be renovations with the new management. Location great...a little bit more private and better swimming.

Jul 16, 2017Verified Hotels.com guest review

Repeka, nz6 night trip with friends

Queen Kapiolani Hotel, Honolulu, United States of America

Very Good8.0

Great location for swimming!

The hotel was very comfortable. Out only complaint would be that our room was very close to the elevator Which was noisy during the night.