RECENT POSTS

Many organizations routinely arrange for 360 degree feedback for their managers and leaders. They typically adopt processes and tools provided by external vendors, or sometimes execute the process themselves. In either case, there are serious limitations with this approach, to the point where many experts think it is a waste of time and money.

Here's a recent recording of a presentation that I did virtually for the Hampton Roads, Virginia, chapter of the International Society for Performance Improvement (ISPI). Click here for the YouTube video .

Many of our clients use Situational Leadership® programs, based on the popular model to improve the interpersonal skills of leaders and managers. Situational Leadership helps leaders and managers adapt their communication approach with those whose performance they need to support and develop.It’s a powerful program that has helped many leaders and managers communicate more effectively in key working relationships. Like other programs that teach critical interpersonal soft skills, it can have significant impact on how leaders and managers relate with their people.

As we've worked with clients and adapted our Coach-Manage-Lead family of programs for different organizations and participants, we've identified two big differences between our programs and most others that we've seen.

It’s gratifying to know that our models, tools and programs for driving performance improvement across organizations have shown long-term viability, not just “flavor of the month” popularity. They are sustaining over time, and growing.