Terms & Conditions

Terms & Conditions

Strictly no refunds will be provided for any items purchased through the BOUNCE pop-up store if the purchaser changes their mind or orders the item.

If you have purchased the incorrect item, you may exchange the item for the correct one within 14 calendar days from the date of purchase. Any costs incurred during the return of goods are to be covered at the customer's expense.

If you have received faulty or damaged goods please email our support team on enquiries@bounceinc.co.za for details on the return process.

Faulty items must be returned to the BOUNCE venue from which you ordered within 30 calendar days after finding the fault. Once received, BOUNCE will provide the customer with the choice of a refund for that item, replacement of that item (where possible) or adequate compensation.