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Knowledgebase

Adding a Shared Mailbox in Outlook for PC

Posted by Michael Sturm on 15 June 2016 01:08 PM

Background

Shared mailboxes can be helpful for collaboration and sharing messages relevant to a group. In this example, we will be adding a mailbox which has already been created and shared with us.

Adding the Mailbox

Right mouse click on the root of the mailbox (<userid>@skidmore.edu). In our example, aadams' mailbox is shown circled below:

In the menu that appears, select “Folder Permissions”:

In the properties box that appears, select the “General” tab:

In the “General” Tab now select the “Advanced” Button:

In the new box that overlays the old, select the “Advanced” Tab (circled) again:

And in the next box, click the “Add” button (circled below) to add the shared mailbox. Type in the mailbox email address, and then OK until all the boxes disappear. The shared mailbox will appear at the very bottom underneath all your current mailbox folders.