Student Advice Hub

The Student Advice Hub is a free and confidential advocacy service offered by AUSA for all students, it is completely independent from the University.

The Student Advice team can provide you with advice on academic, financial, or personal issues. They ensure that you are treated fairly and with respect while you study. Besides lending a sympathetic ear, they can offer advice about your rights, university procedures, and refer you to other services you might find helpful. They aim to help improve the quality of student life at the University of Auckland through advocacy, welfare, and advice. Contact the Hub to make an appointment, or click here to make an inquiry. Our services are completely free, so don’t hesitate to get in touch.Their services include:

Offer a safe space for you to discuss your concerns, complaints, or issues;

Help you understand the university processes for complaints and grievances;

Support you to address barriers to achieving your academic goals;

Support you with personal issues including harassment and bullying;

Provide you with access to financial support;

Assist you with general legal advice including tenancy and employment.

For more information on support offered by the Student Advice Hub, please visit the AUSA website here.