It is our pleasure to
serve customers from around the world. Ordering directly from our
distributors is easy and convenient.

We've tried to make
purchasing and using AirsoftPRESS's eBooks as quick and easy as
possible. However, if this is your first experience purchasing one of
our products, it is essential that you read, print
out and follow these instructions.

Before placing an order, please make sure you go through the
checklist below:

Did
you go through the product information presented in this web
site? Have you been fully informed of the nature and features of our
e-book products?

Do you
have a computer technically ready for running our e-book products?

For CDROM purchase: We have just
implemented a new copy protection system. You will need a working
internet connection and a valid email account to activate the CD you
have purchased, and the files on the CD will only work on the
particular computer you use for performing activation. Your computer
must be running Windows 2000, Windows XP, Windows 2003 or Windows
Vista in order to complete the activation process. Linux and Mac are
not supported at this time.

For Email Delivery:
You need to have Acrobat Reader installed.

Can
you make payment online using a valid credit card? Our payment processor
/ distributors accept
credit card payment online (note that you must be at least 18
years old in order to purchase online).

Do
remember to provide us a valid email address when performing software
activation. We rely solely on the
email address you provide us for communicating with you and to send you
the unlock key. To ensure that
you can receive our emails without having them filtered away by
any anti-spam facility run by your ISP, add us to your email software's
address book. Our email address is editor@airsoftpress.com.

Why don't you list a
toll free phone number on your web pages?

We do not provide a
toll-free telephone number because this results in increased
fixed-expenses that we must pass along to all of our customers, even if
only a few need to call. We are very much here for our customers, but we
prefer to keep our operating costs low and pass the savings on to ALL OF
YOU. You may contact our distributors if you prefer to talk on the
phone. They all operate their own hotlines.

Are there any S/H
charges?

For CDROM products, S/H charges may vary
depending on your location. For electronic delivery there is no S/H
charges. However, electronic delivery is an option available only to
customers with a native verifiable email address. We do NOT delivery to
free public email accounts (hotmail, yahoo, google ..etc).

Do I need to pay sales
tax?

Most of the time the
answer is NO, however it really depends on the state of your residency.
Our processor/distributors will tell you whether sales tax is to be collected.

Is online credit card transaction
secure?

Absolutely. Do note that
our distributors have all IP addresses recorded for protecting
transaction integrity.

How to identify the
transaction from my credit card / Paypal statement?

Please check with our
payment processor/distributors on this after completing a purchase.

How do you combat
fraud?

We immediately disclose
information of any fraudulent transaction on our
Fraud Alert
page. The same information will be shared with other online merchants
and the appropriate law enforcement agencies for proper follow-up
actions to be taken.

Is there any return
policy?

Since AirsoftPRESS is offering
non-tangible irrevocable goods we do not issue refunds after the product
is shipped, which you are responsible for understanding upon purchasing
any article at our site. ALL SALES ARE FINAL. Please make sure that you've carefully read the
corresponding product description section before placing an order.

What am I allowed and
not allowed to do with the AirsoftPRESS ebooks?

You may:
Read them on the computer or print them out.

You may not:
Resell or redistribute them.
Claim intellectual or exclusive ownership to any of our products,
modified or unmodified. All products are property of the AirsoftPRESS.