Workforce Lead/Senior Product Developer
Duties: Oversee a team of temporary workers to help ensure on-time, on-budget and complete delivery of projects that address customer needs and provide real customer value. Develop and manage the creation of new legal research products and enhancements to that improve the customer experience and generate substantial new revenue. Oversee temporary workforce of researchers, editors and testers, including requisition and resource management, assignment responsibilities, and tracking and reporting of project time and contract status. Recruit and hire temporary workers who are well-qualified and highly motivated to help the team succeed. Coordinate how temporary workers can be best leveraged by other product development workstreams. Manage quality assurance testing for products and enhancements. Ensure that business requirements, product designs and team performance are consistently excellent. Manage formal and informal customer research to validate, prioritize, and refine new product concepts. Monitor and report on performance of new products and enhancements through usage tracking. Provide oversight of existing products by answering questions, investigating problems, and working with technology and other internal teams to resolve problems. Support and develop team members to help them expand their capabilities, prepare them for new roles, and improve how they meet their objectives within the evolving culture of the organization.

Qualification and Experience

Qualifications: Advanced legal degree (JD Degree, LLM or MLS). 5+ years of experience in product development, legal product management, or related software development or design.2+ years of experience in overseeing a team of professionals preferred. Substantial knowledge of the legal industry and needs of practicing attorneys. Ability to execute on business objectives and strategies. Ability to facilitate decision-making and build consensus, lead meetings and provide regular updates to the organization. Ability to think critically and find creative solutions to problems. Confidence when leading expert and passionate professionals in a fast-paced team environment. Strong negotiating skills, including the ability to engage other stakeholders not under direct management to pursue a new course of action. Strong project management skills, including project planning and ability to drive teams to accomplish established objectives within tight deadlines. Excellent written and verbal communication skills and the ability to effectively summarize complex issues, particularly in a group setting. Strong technical aptitude with ability and desire to learn new technologies. Superior time-management and ability to effectively prioritize multiple projects simultaneously in a quickly changing environment. Extensive experience using Westlaw and other online research tools. Proven analytical skills, attention to detail, and accuracy.

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