This page provides information about how to monitor and troubleshoot perceived performance problems for Screens player and the assigned devices.

You can monitor and troubleshoot performance for your Screens player activity and device using the the Device dashboard. This page provides information about how to monitor and troubleshoot perceived performance problems for Screens player and the assigned devices.

Monitor and Troubleshoot from Device Control Center

You can monitor the activity and hence troubleshoot your Screens player, using the the Device Dashboard.

Manage Preferences

Additionally, click View Preferences from the top right corner to update the server URL and the resolution.

Troubleshoot OSGI Settings

You need to enable the empty referrer to allow the device to post data to the server. For example, if the empty referrer property is disabled, the device cannot post a screenshot back.

Currently some of these features are only available if the Apache Sling Referrer Filter Allow Empty is enabled in the OSGI Config. The dashboard may display a warning that security settings may prevent some of these features from working.