KNO Worldwide works in the field of organization performance improvement. This space is a record of interesting observations and tips from our Founder/Partners gathered from diverse projects in over 40 countries.

Wednesday, March 15, 2017

During March this year, 14 Rwandan managers were certified by KNO experts through the International Society for Performance Improvement (ISPI) with the PDPM credential. This group was a subset of approximately 40 professionals who took an introductory workshop in November 2016 under the USAID HICD/R initiative, and subsequently undertook the strenuous 5 month certification process.

The foundation of this work was the planning and execution of an actual project within their institution using the PDPM tools and methods.

The certification was led by KNO Partner Mari Novak and Senior Associate Timm Esque, and coordinated by Immy Mulekatete of HICD/R.

An additional workshop sponsored by USAID HICD/R was held in March for health care professionals to support the delivery of their diverse health services work in Rwanda.