Contact Us

PHENIX Research is dedicated to providing you the best customer service and technical support possible. Our site is designed to be a 24-hour virtual customer service center. This includes ordering with correct pricing, tracking orders, requesting samples or quotes, viewing literature or searching for technical solutions.

Phone: North America: 800-767-0665 8:00am EST (Mon-Fri) Domestic or International: Main Number 1-828-418-1060

Fax: Domestic or International 1-828-670-7020

Thank you for stopping by! We are happy to hear from you.

Please contact us through the form below and we will get back to you as soon as we can.

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Placing An Order

Placing your order online with Phenix is easy! You can use a credit card or register for an online account which gives you correct pricing and access to previous orders, order tracking and other advanced features. You may always email orders from your system directly by clicking here.

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Current Web Customers:

Why Should You Log In Before Ordering?

See Your Specific PricingCurrent customers who log in before browsing or ordering will see client specific pricing in place of our standard catalog pricing. The result is significant savings when ordering!

Easily Manage Your AccountA login also allows you to view currently open and past orders as well as to track shipments.

PHENIX Customers Not Currently Registered on the Web or New to the Web:

You may always order online without registering by using a credit card. Note that the prices you see when browsing are standard prices and do not reflect discounts you may be eligible for.

NOT CURRENTLY A PHENIX Customer?
If you're not a current customer, you have two options for ordering on the web. You may simply use a credit card to place your order and will receive an email confirmation. Optionally, you may set up an account on line by using our Account Registration Form or calling our customer service group. PHENIX has been in business for nearly 20 years so most major Universities and research facilities are already set up as customers. We will let you know your account number and you will receive appropriate pricing for your institution.

I'D RATHER NOT SET UP AN ACCOUNT
Not a problem! You can still browse and order using your credit card.