This problem occurred before also a few years ago. I spent hundreds having a repairman come and fix it. This time around $$$ is extremely tight so i googled the problem and your website came up. I even saw that you had a video on how to replace the parts. I am a handyman and the job looked easy enough. The parts were ONE/FIFTH of the $$$ i paid last time around so i ordered them, got them in TWO DAYS ....no expedited shipping and installed them as per your video. THANK YOU SO MUCH !!!! washer works like a charm and i don't have a huge bill to pay !!! Normally i do not write these testimonies, but this one was worth doing !!!

This problem occurred before also a few years ago. I spent hundreds having a repairman come and fix it. This time around $$$ is extremely tight so i googled the problem and your website came up. I even saw that you had a video on how to replace the parts. I am a handyman and the job looked easy enough. The parts were ONE/FIFTH of the $$$ i paid last time around so i ordered them, got them in TWO DAYS ....no expedited shipping and installed them as per your video. THANK YOU SO MUCH !!!! washer works like a charm and i don't have a huge bill to pay !!! Normally i do not write these testimonies, but this one was worth doing !!!

My front load LG washer started wobbling, and in the final spin the tub would rub against the gasket, and cause it to smoke. I couldn't load it to full capacity anymore, so I would only put two pairs of jeans and a few shirts in at a time. What a pain! Then it got progressively worse, so I was looking around online and found this site. First I tried replacing the stabilizer shocks at the base of the tub, and it helped, but didn't solve the problem. Then I decided to completely take the machine apart, with the instruction of the videos on this site, and it only took me about an hour and a half, in which I discovered my true problem... My spider was BROKEN!!!! Thanks LG for your quality $900 washing machine that only lasted 6 years!! But an even GREATER Thanks to Appliance Parts Pros for the inexpensive parts and videos that made me my own Appliance Repair Mechanic!!! what would have cost me over 500 to have a tech fix, I did myself for about $120... Talk about savings!! And now my 6 yr old washer runs like brand new!!!
It wasn't the most fun thing I've ever done, but I was so proud of myself and so thankful for the help of the Appliance Parts Pros website and instructional materials.