San Marco Acacia

Quick Overview

It was hard for us to choose, too, which is why we offer two distinct designer finishes. High-gloss features an ultra smooth, super glossy surface that mirrors the look of prefinished wood. High-definition is the ultimate in laminate detailing featuring an embossed wood grain and handscraped surface. Whichever you decide, you simply can’t go wrong with a floor from the Designer series.

ROBINA INTERLOCKING LAMINATE can be installed over most sub-floors, and are engineered to be very dimensionally stable, making them suitable for installation over all grade levels. (See information and installation guidelines below.) ATTENTION – INSTALLER/OWNER RESPONSIBILITY Inspect “all” materials carefully before installation. All ROBINA floors are manufactured in accordance with accepted industry standards. Even though our product goes through many inspections before it leaves the factory, it is the responsibility of the customer and installer to perform a final inspection prior to installation. ROBINA LAMINATE warranties do not cover materials with visible defects once they are installed. TOOLS Basic tools and accessories: broom or vacuum, chalk line, tapping block, laminate cleaner, hand or electric jamb saw, miter saw, moisture meter, safety glasses, straight edge, table saw, tape measure, square, utility knife, pry bar and Robina Floors underlayment.

JOB SITE CONDITIONS It is the responsibility of the installer/owner to determine if the job site sub floor and job site conditions are environmentally and structurally acceptable for laminate floor installation. ROBINA LAMINATE declines any responsibility for laminate failure resulting from or connected with sub-floor, subsurface, job site damage or deficiencies after the laminate flooring has been installed.

SUB-FLOOR PREPARATION AND RECOMMENDATIONS FOR ALL INSTALLATIONS

Concrete Sub-Floors New concrete slabs require a minimum of 60 days drying time before covering them with a laminate floor. All Concrete sub-floors must be dry, smooth (level with 3/16” in a 10 foot Radius – 1/8” in 6’) and free of structural defects. Hand scrape or sand with a 20 grit #3-1/2 open face paper to remove loose, flaky concrete. Grind high spots in concrete and fill low spots with a Portland based leveling compound (min. 3,000 psi). ROBINA LAMINATE flooring may be installed on grade, above grade, as well as below grade where moisture conditions do not exist. Make sure that the perimeter of the foundation has adequate drainage and use a vapor barrier when installing below grade. Wood Sub-Floors Wood sub-floors need to be well nailed or secured with screws. Nails should be shanked and screws need to be counter sunk. The wood sub-floor needs to be structurally sound and dry. It should not exceed 14% moisture prior to installation. If the sub-floor is single layer, less than 3/4” thick, add a single cross layer for strength and stability (minimum 5/16” thick for a total 1” thickness). This is to reduce the possibility of squeaking. Sub-floor Moisture Check On and below grade applications are susceptible to moisture and should be tested for moisture prior to installation in several locations within the installation area. Acceptable conditions for above, on and below grade applications are: • Less than 3 lbs. /1000 sq. ft. /24 hrs. on calcium chloride test • Less than a reading of 5.0 on a Tramex Concrete Moisture Encounter (moisture meter) To correct any sub-floor problems concerning moisture, either wait until the sub-floor dries to meet specifications or use appropriate moisture barrier. Sub-floors Other Than Wood or Concrete Note: Carpet and rubber tiles are unacceptable underlayments and must be removed. Terrazzo, tile and any other hard surfaces that are dry, structurally sound and level, as described above, are suitable as a sub-floor for ROBINA LAMINATE. Radiant Heated Sub-floors Before installing over a radiant-heated floor turn off heat and wait until the floor has reached room temperature. After installing the floor return the heat to the previous setting, slowly 2º at a time. Caution: The slab surface must never exceed 85º F. in temperature.

INTERLOCKING LAMINATE FLOORING INSTALLATION

Preparation Remove all moldings and wall-base and undercut all door casings with a hand or power jamb saw using a scrap piece of flooring and underlayment as a guide to ensure that you undercut the door jamb to the proper height. “Racking the Floor” As you install the floor, blend the laminate planks from several cartons to provide a random look throughout the installation. As you continue working across the floor be sure to maintain the 9” minimum stagger between end joints on all adjacent rows. Never waste material; use the left over pieces from the cuts to start the next row or to complete a row. All flooring installations must use a Robina Floors approved underlayment. In a floating installation, a 1/2” expansion gap must be maintained around the perimeter of the room. After allowing the floor to acclimate and ensuring that proper subfloor requirements are met, you can begin the installation by laying the Robina Floors underlayment. As you lay the first plank, use spacers to maintain the minimum 1/2” expansion gap around the perimeter of the room. Then lay the butt seams (end joints) onto each other for the first row. The cut piece from the first row (which should be at least 9” long) will be used to start the second row. Be sure to always stagger the end seams a minimum of nine inches. To begin the second row, place the tongue of the cut piece into the groove and lock down into place. Place the second board of the second row into the groove and lock down into place. The butt seams will be held down by the following rows. The last row will be cut to fit and should be wider than two inches. Final Touches: Install the proper trim molding at the doorways to achieve the transition and along the walls to cover the edges of any gaps along the wall due to irregularity. Remember when you are planning you installation to allow for t-molding transitions at all pass-through doorways that are less than 48” inches in width. (Do not attach transitions or trim pieces to the floor.)
Every effort is made to ensure the accuracy of these instructions at the time of printing, however, this document is subject to change. Please consult our website for the most up to date information. For installation help please contact Robina Floors, 825 Great Southwest Parkway SW, Atlanta, GA 30336. Call Toll Free: 888.862.9898 or visit www.robinafloors.com.

Warranty Residential Finish

20 year

Warranty Residential Structural

Life time

Warranty Commercial Finish

15 year

Warranty Commercial Structural

Lifetime

Warranty

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Robina Floors Laminate Warranty

WELCOME!
Robina Floors manufactures our products to the highest quality standards. We are proud to stand behind our floors with some of the most complete warranty coverage available. In the unlikely event that you ever experience a problem with your floor with respect to the warranty provisions described herein, Robina Floors will repair or replace the damaged part(s) of your floor. We require that within 30 days upon purchasing your new floor, you register your product either online at robinafloors.com or by calling our customer service department at 888-862-9898. For your reference, our most current warranty information is posted online at robinafloors.com. Please save your receipt as a dated proof of purchase. It will be required if ever you need to

PRE-INSTALLATION WARRANTY
Prior to installation, you and/or the installer should inspect each board of flooring for any visible defects such as cracks or marring, etc. Any defective boards should be returned to the store from which the floor was purchased for immediate replacement. Our pre-installation warranty does not cover visibly defective boards after they are installed, so it is very important that this inspection be done prior to the installation.

LIMITED LIFETIME STRUCTURAL INTEGRITY WARRANTY
Robina Floors provides a Limited Lifetime Structural Integrity Warranty guaranteeing that the laminate floor will remain free from manufacturing defects in lamination, assembly and milling for a lifetime. This warranty covers the laminate flooring in its original manufactured state.

MANUFACTURING DEFECTS WARRANTY
Robina Floors guarantees its floors will be free from manufacturing defects in lamination, assembly, milling, dimension and grading for as long as you own the floor.

WEAR, FADE & STAIN WARRANTY
Robina Floors provides a wear, fade and stain warranty for the laminate flooring. This warranty guarantees that the decorative laminate surface will not wear through, the floor will not fade due to exposure to sunlight or electrical light and the surface will not stain. (Reduction in gloss is NOT wear)

TOPICAL MOISTURE WARRANTY
Robina Floors also provides topical moisture warranty guaranteeing that the floor will not be damaged by topical moisture (such as spilled water, provided that the water is promptly wiped up and allowed to dry)

LIGHT COMMERCIAL WARRANTY
Robina Floors laminates are a great choice for light commercial applications such as doctors’ offices, hair salons, hotel rooms, retail showrooms, art galleries, etc. When used in light commercial applications, Robina Floors provides a warranty guaranteeing that the decorative laminate surface will not wear through, the floor will not fade due to exposure to sunlight or electrical light and the surface will not stain. Please check our laminate product section for current products which carry the light commercial warranty.

WARRANTY SERVICE
Warranty Service: In the unlikely event that your floor does not perform within the listed parameters established by this warranty the following steps are required. It is important that you have the original receipt/invoice for your Robina Floor’s purchase to initiate the warranty process.
1. Contact the Authorized Robina Floors Dealer from whom you originally purchased your Robina Floors floor from within 30 days of noticing your concern . They will inspect the floor and note any and all of your concerns. If further action is required they will contact their authorized Robina Floors Distributor.
2. In the event that the initial inspection by the original selling dealer is inconclusive or you the homeowner have additional questions, the original Authorized Robina Floors Dealer will contact the Robina Floors Distributor to conduct a follow-up inspection. The Distributor representative will file a report with Robina Floors.
After Distributor inspection, Robina Floors will issue its findings and will determine if any additional action is required.
3. Should any questions remain after the simple two step process is completed, the Distributor Representative can arrange for an independent inspection to review the concern. If at any time during the process you have any questions you can contact us directly at robinafloors.com or call us at 888. 862.9898 and ask for Technical Services.
This warranty applies to the original purchaser and is not transferable. No agent, dealer/retailer, distributor, installer, fabricator or employee of Robina Floors, has the authority to alter the obligations or limitations of any Robina Floors Warranty. Robina Floors strongly recommends that our consumers select a Robina Floors Authorized Dealer within a reasonable proximity to their residence. It is vital to us that you as our consumer experience the highest level of satisfaction and service with respect to your Robina Floors product. This warranty requires that an employee, owner, or officer of the Robina Floors Authorized Dealer from whom you purchased the floor responds to any concerns you have regarding your Robina floor. We require the dealer to perform the first inspection which will initiate the warranty review process. This warranty requirement excludes the use of independent inspectors when responding to your initial concerns. We feel personal attention from your dealer is vital to resolve any warranty concerns in a concise and timely manner

WARRANTY EXCLUSIONS
Warranty Coverage
The Warranties described below are given to the original purchaser only and are subject to the procedures, limitations, disclaimers and exclusions set forth herein. The warranties cover only approved product applications as recommended by Robina Floors and are effective on laminate flooring products purchased after September 2008.

Warranty Disclaimers and Exclusions
The Robina Floors Residential and Commercial use warranties are limited warranties made subject to the following conditions:
• The flooring must be installed and maintained in accordance with the instructions that accompanied the product. Improper sub-floor/surface preparation, installation, or application will void this warranty.
• A Robina Floors-approved underlayment must be used for all installations. To validate warranty for installations on concrete sub-floors or below grade level, a Robina Floors-approved underlayment must be used as a vapor barrier. For installations on radiant heated floors, a Robina Floors-approved underlayment must be used to allow heat flow.
• This warranty does not cover wear or damage due to improper installation, cleaning, care or maintenance in a manner contrary to the instructions as provided by the manufacturer, physical abuse to or misuse of the product, accidents causing scratching, impact or cutting, freight damage, modification, alterations of either chemical or physical characteristics, repair or service of the product other than that performed by an authorized Robina Floors dealer, or any wear or damage caused by acts of nature.
• The affected area should be visible from a standing position and cover a minimum area of 1/2 square inch. • Repair and/or replacement are limited to one occurrence.

Robina guarantees merchantability of our products unless otherwise stated. No warranties apply to any product or products designated as seconds, close-outs, off-goods, or non-standard items. Any product(s) so designated are sold “as is.” This writing is the complete and exclusive statement of the express warranties provided herein and is in lieu of all other express and/or statutory warranties by the manufacturer, to the extent provided by the law. Robina Floors assumes no liability for incidental or consequential damages. Any controversy arising out of or relating to this warranty, or the breach thereof, shall be settled by the binding arbitration administered by the American Arbitration Association in Atlanta, Georgia under the AAA Commercial Arbitration rules, and the law of the state of Georgia shall govern this warranty. However, some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. The sole remedy provided herein is the repair, refinish, or replacement of defective products. This warranty supersedes all previous warranties.

Thank You
We appreciate your business and would like to take this opportunity to tell you what you need to know to ensure your purchase provides you with years of satisfaction. Inside this brochure you will find specific information about the Robina Floors warranties as well as care and maintenance guidelines. To help us serve you better, we require that you register your product within 30 days either online at robinafloors.com or through our Customer Service Center at 888-862-9898. Our most current warranty information is also available online at robinafloors.com/performance. We are confident that you will be satisfied with your new floor and we thank you for your purchase.

Floor Care

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Robina Floors Floor Care Guidelines
Robina Floors is among the easiest to keep clean and with proper care their beauty will endure for decades. The tips below are intended to help you care for and prevent damage to your Robina Floors floor.

Don’t Damp Mop–Water and our floors don’t mix! Use only the manufacturer’s recommended cleaning products, such as Bona Kemi hardsurface cleaner on your Robina Floors. Our floors require a relative humidity similar to your personal comfort levels to limit cracking and swelling over time. Limiting excessive heat and moisture will ensure that your floors perform as they should.

Dust Mop–Use a good dust mop–one with a 12 to 18 inch cotton head–and a special dust mop treatment. Spray the treatment onto the mop head, not the floor.

Sweep–Brooms with fine, exploded ends trap dust and grit effectively.

Vacuum Regularly–Small stones, mud and gritty dirt tracked in from outside can damage our floor’s finish. To help combat this, use long bristle welcome mats placed at all outside entrances for people to wipe their feet before stepping on the floor. Also, when vacuuming use a bristle brush attachment. Don’t use vacuums with beater bars. Canister vacuums with special bare floor attachments are the best way to get rid of dirt and dust.

Use the Proper Chair Glides–Narrow wheels, sharp furniture legs and metal furniture legs can scratch and dent Robina Floors. Any furniture that rests directly on top of a Robina Floors floor should have felt protectors under all its feet.

Don’t Use Oil Soaps–There are many over the counter oil-based soaps and wax-based cleaning products that may damage or dull the finish of your floor. The best suggestion is to only use the manufacturer’s recommended cleaning products on your Robina Floors flooring.

Wipe Spills Immediately–When accidents happen and liquid is spilled on your Robina Floors floor, you should use a paper towel to immediately clean up and dry the affected area.

Furniture–Lift the furniture to move it, avoid dragging. The legs of furniture should have felt on the bases to prevent scratching as the furniture moves with use. Take caution when moving heavy objects across Robina Floors; it is preferable not to drag things on the floor, but if one must then lay down a blanket or other item that will slide easily for the item to rest on.

Shoe Marks–The biggest cause of floor damage is what is on one’s feet; make sure your shoes are not exceedingly dirty, be cautious of walking in high heels or cleats across Robina Floors, and black rubber soles can leave marks which will require friction to remove.

Pets–The previous statement also applies to your household pets! Keep your pets’ nails trimmed so they do not scratch up the Robina Floors, and your pets’ dishes should sit on a nonslip rubber mat to keep the food and water off the floor.

Sunlight–Robina Floors are natural products that are affected by light. Both artificial and natural light can change the color of your Robina Floors over time. Window coverings can help prevent or retard this color change

Please Note: The room scene lighting vs. the product detailed photos could show a variation in color due to external lighting. The digital pictures we display have the most accurate colors possible, but we cannot be responsible for individual monitor settings. Therefore we encourage all customers to order a Free Sample or to see these products in person at our retailers
Samples only represent a small portion of the product. Most samples are not full pieces and may only represent a natural color variation from the actual product.