Plan Details

Service Description

Exetel NBN plans are supplied as pure stand-alone Fixed Wireless Broadband Services including a free VoIP Direct In Dial Number (DID) so you can either port your current home phone number to Exetel (if you have one) or they can assign you a new one. This VoIP service can be used to make and receive phone calls over your Exetel Broadband Service. Call charges apply

NBN Fixed Wireless services are delivered by radio communications via NBN towers that transmit a signal directly to a small outdoor antenna installed on your home.

Equipment Requirement

This plan requires you to have an NBN compatible modem/router. To ensure the optimum performance of, and levels of support for, your NBN service, Exetel strongly recommends the use of an Exetel supplied and approved modem. If you choose to BYO modem, it is your responsibility to ensure that your modem is compatible with the service.

Other Features

Exetel Members Facilities: You will be provided with a secure Members portal which allow viewing your daily data and call usage for your Exetel services. You will also be able to track all your Exetel invoices, make changes to your existing service and buy new services from Exetel Member Login Page.

Network Performance: Exetel’s network performance is ranked in the top five by Netflix & optimised for video streaming.

Customer Support: They offer great support service with a Call Wait Time & People in Queue published on their Contact Page.