macrumors 6502a

I ordered a black 30 gig the day it came out, but later cancelled it so that i could get it engraved, i am still waiting for the money to return to my account so that i can reorder it.....i've already lost days of shipping and usage, i'm kinda pissed at myself!!!

macrumors newbie

I ordered my 30-GB, engraved, white ipod, and it shows an estimated ship date of Oct 21...WAH , I need it before my trip to NY Friday...i ordered it a few minutes after the Apple Store came back online..

macrumors 65816

I ordered a black 30 gig the day it came out, but later cancelled it so that i could get it engraved, i am still waiting for the money to return to my account so that i can reorder it.....i've already lost days of shipping and usage, i'm kinda pissed at myself!!!

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Did you order it from Apple? I've never had them take the money out of my account until it shipped! I'm suprised that they took your money while your ship time was still over a week away.

macrumors 6502a

Ordered a few hours after the announcement. 60 gig black ipod. Estimated ship date 10/21 however the status went from just saying estimated shipping date to now saying "preparing to ship". Maybe sooner than the estimated day?

macrumors 65816

I ordered my 30-GB, engraved, white ipod, and it shows an estimated ship date of Oct 21...WAH , I need it before my trip to NY Friday...i ordered it a few minutes after the Apple Store came back online..

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If you have a applestore near you and if they get it before you, you could buy it from them and then just return the yours when you get back. Thats what I did with my nano. (you may want to check to make sure its alright)

macrumors 6502a

I ordered a black 30 gig the day it came out, but later cancelled it so that i could get it engraved, i am still waiting for the money to return to my account so that i can reorder it.....i've already lost days of shipping and usage, i'm kinda pissed at myself!!!

Click to expand...

Wait a second here....Apple doesn't charge anything until an item ships. Therefore no money should have been taken out of your account, save perhaps a pre-authorization (which isn't money at all).

macrumors 6502a

Wait a second here....Apple doesn't charge anything until an item ships. Therefore no money should have been taken out of your account, save perhaps a pre-authorization (which isn't money at all).

You may want to check with Apple and your bank on this.

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It is 10/16 so 4 days after i ordered and the money has yet to show up in my account. I hear what people are saying about how the money should not leave my account but i promise you that as soon as i received my order i checked my account and the money was not there. I spoke with an Apple rep and they said that upon ordering the money is taken out as a pre-auth withdraw or whatever and that after canceling they send some sort of notification to my bank which tells them that the order was cancelled and that the money should go back in. This is kinda lame and after hearing from you guys that 1) the money should not have left my account until it shipped and 2)it should have returned instantly I'm a little more then frustrated i fear now i'm gonna have to wait an extra whole week before i receive it!! I will call my bank first thing tomorrow and inquire about what the deal is! If i can't spend that money on something else it better be going towards that new iPod meaning i should have an order in already!!!

macrumors 6502a

It is 10/16 so 4 days after i ordered and the money has yet to show up in my account.

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Never never never use a checking account credit card for these type of transactions. You end up with exactly these types of problems because of the "pre-auth" transactions. Call your bank and have then clear the money back into your account, there is probably nothing that Apple can do at this point. You may also find that Apple canceled the transaction, but that signal never made it back to your back so the bank is doing what it's good at, holding your money hostage for some unknown period of time.

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