Going to Denver was delayed and now return trip delayed We were give 3 separate reasons. Poor communication. Just telling me a flight will be delayed is not communication.
Lack of a free snack was disappointing. May have to rethink flying Delta next time.

BOS

LGA

Mediocre 2.0

We were in the plane for 3 hours before we could depart. No one offered us a drink or snack.

BJX

LAX

Excellent 8.0

I liked the check-in kiosk, but only because I had no bags to check. I liked being able to choose my own seat. I liked that the flight was uneventful. I liked the staff at all stages, they were friendly and helpful.

They made me shove my purse into my knapsack to fit within their two bag policy. That's a first for me. My Delta flight did not do that.

Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good.

The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me.

AMS

BLL

Good 6.5

Nice seats, comfortable.

Again, no aisle seat for SkyTeam Gold member.
Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here.

IAD

AMS

Mediocre 2.0

They stole my money

AMS

LAX

Okay 4.0

The cabin crew were pretty good. That's about all that was good.

I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE!
Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system.
Never again.

IAD

AMS

Good 7.3

787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach.

The seats were not comfortable and the movie screen kept freezing. But other than that, it was safe and the staff was polite.

KEF

MCO

Excellent 8.0

Crews are great, give free water and free snacks to kids

the waiting area in KEF airport is 1 floor below the assigned gate. No seats in front of the gate area. You will ride in a bus to your plane after the final boarding checked. During boarding the plane, no instructions to which door you will enter based on your seating number, so passengers in the back did enter thru the front of the plane and some front passenger enter thru the back.

KEF

MCO

Good 7.3

Great entertainment options

Lots of turbulence. Most of the crew were nice but one or two were a little cold.

KEF

MCO

Excellent 10.0

no

KEF

MCO

Good 7.6

Decent legroom, USB port in every seat

All the food is paid for, unaccustomed for a long haul flight.
My Map Channel was not working, so I called the flight attendant and she told me "no problem, we are flying to Orlando" and did not make any effort to correct the problem.

Crowded boarding area, but no standing around for long. Quick boarding. Entertainment not available so can't rate that. Good crew

BDL

CVG

Okay 4.0

Great pilot..

Jam packed too small and the lady flight attendant was to bossy and not that welcoming, she was more interested in being more of a drill sergeant than the comfort of the passengers

DEN

JFK

Good 6.3

Comfortable seats. Good entertainment

Going to Denver was delayed and now return trip delayed We were give 3 separate reasons. Poor communication. Just telling me a flight will be delayed is not communication.
Lack of a free snack was disappointing. May have to rethink flying Delta next time.

VPS

ATL

Good 7.3

Quick boarding. Nice crew. No food or entertainment so I couldn't rate those. N/A should be a choice

BJX

LAX

Excellent 8.0

I liked the check-in kiosk, but only because I had no bags to check. I liked being able to choose my own seat. I liked that the flight was uneventful. I liked the staff at all stages, they were friendly and helpful.

They made me shove my purse into my knapsack to fit within their two bag policy. That's a first for me. My Delta flight did not do that.

I've always wanted to go to all five Manhattan boroughs in one day. Thanks to Delta, that happened.

The plane broke down as we were about to take off. Delta rebooked everyone on to new flights because it was pretty obvious that plane was not going to be fixed in time. The crew did their best given the situation. The situation was absolute bs though - we had to take a cab to JFK for our new flight and do the whole security thing again and all that annoying stuff. Thanks for wasting 8 hours of my life, Delta.

VPS

ATL

Good 7.3

Quick boarding. Nice crew. No food or entertainment so I couldn't rate those. N/A should be a choice

CUN

ATL

Good 7.0

Staff was friendly. Flight was smooth.

Media kept freezing. They had to reboot the system several times.

DEN

JFK

Good 6.3

Comfortable seats. Good entertainment

Going to Denver was delayed and now return trip delayed We were give 3 separate reasons. Poor communication. Just telling me a flight will be delayed is not communication.
Lack of a free snack was disappointing. May have to rethink flying Delta next time.

We were in the plane for 3 hours before we could depart. No one offered us a drink or snack.

CUN

ATL

Good 7.0

Staff was friendly. Flight was smooth.

Media kept freezing. They had to reboot the system several times.

SLC

RAP

Excellent 8.6

Crowded boarding area, but no standing around for long. Quick boarding. Entertainment not available so can't rate that. Good crew

BJX

LAX

Excellent 8.0

I liked the check-in kiosk, but only because I had no bags to check. I liked being able to choose my own seat. I liked that the flight was uneventful. I liked the staff at all stages, they were friendly and helpful.

They made me shove my purse into my knapsack to fit within their two bag policy. That's a first for me. My Delta flight did not do that.

Crowded boarding area, but no standing around for long. Quick boarding. Entertainment not available so can't rate that. Good crew

EWR

DTW

Mediocre 3.3

I've always wanted to go to all five Manhattan boroughs in one day. Thanks to Delta, that happened.

The plane broke down as we were about to take off. Delta rebooked everyone on to new flights because it was pretty obvious that plane was not going to be fixed in time. The crew did their best given the situation. The situation was absolute bs though - we had to take a cab to JFK for our new flight and do the whole security thing again and all that annoying stuff. Thanks for wasting 8 hours of my life, Delta.

ATL

TGU

Mediocre 2.0

The service was horribly they dilate my flight 24 hours and I lose my flight yesterday because from Washington to Atlanta the flight was late and from Atlanta to Tegucigalpa leave early

BOS

LGA

Mediocre 2.0

We were in the plane for 3 hours before we could depart. No one offered us a drink or snack.

KLM crews look unhappy with their work. Everything they do is a favor not duty.

TLV

AMS

Mediocre 2.0

Airlines issue

Profiling certain customers

IAD

AMS

Good 7.3

787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach.

AMS

LAX

Okay 4.0

The cabin crew were pretty good. That's about all that was good.

I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE!
Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system.
Never again.

I've always wanted to go to all five Manhattan boroughs in one day. Thanks to Delta, that happened.

The plane broke down as we were about to take off. Delta rebooked everyone on to new flights because it was pretty obvious that plane was not going to be fixed in time. The crew did their best given the situation. The situation was absolute bs though - we had to take a cab to JFK for our new flight and do the whole security thing again and all that annoying stuff. Thanks for wasting 8 hours of my life, Delta.

BOS

LGA

Mediocre 2.0

We were in the plane for 3 hours before we could depart. No one offered us a drink or snack.

DEN

JFK

Good 6.3

Comfortable seats. Good entertainment

Going to Denver was delayed and now return trip delayed We were give 3 separate reasons. Poor communication. Just telling me a flight will be delayed is not communication.
Lack of a free snack was disappointing. May have to rethink flying Delta next time.

Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good.

The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me.

IAD

AMS

Mediocre 2.0

They stole my money

AMS

TPE

Excellent 9.3

Service impeccable!

They have one line of executive class after the kitchen and toilet, is very noisy.

AMS

BLL

Good 6.5

Nice seats, comfortable.

Again, no aisle seat for SkyTeam Gold member.
Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here.

AMS

LAX

Okay 4.0

The cabin crew were pretty good. That's about all that was good.

I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE!
Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system.
Never again.

Somehow I must have missed the fact that there would be no served meal despite this being a between 8 and 9 hours flight! This is the first time ...and probably the very last... when I have flown such a leg with no meal or even a snack being provided that I wasn't asked you pay for!

KEF

MCO

Good 7.3

The seats were not comfortable and the movie screen kept freezing. But other than that, it was safe and the staff was polite.

KEF

MCO

Excellent 10.0

no

KEF

MCO

Excellent 8.0

Crews are great, give free water and free snacks to kids

the waiting area in KEF airport is 1 floor below the assigned gate. No seats in front of the gate area. You will ride in a bus to your plane after the final boarding checked. During boarding the plane, no instructions to which door you will enter based on your seating number, so passengers in the back did enter thru the front of the plane and some front passenger enter thru the back.

KEF

MCO

Mediocre 2.0

The device stayed frozen throughout flight, resetting did minimal to improve.
No complementary foods but not needed. The offerings for cost didn't look worth the price.

I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE!
Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system.
Never again.

AMS

BLL

Good 6.5

Nice seats, comfortable.

Again, no aisle seat for SkyTeam Gold member.
Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here.

BCN

AMS

Excellent 9.3

The food was excelent

I have to pay to pay a little more confort

LAX

AMS

Mediocre 2.0

My bagage broke

I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it

AMS

NCL

Good 7.6

Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good.

The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me.

The device stayed frozen throughout flight, resetting did minimal to improve.
No complementary foods but not needed. The offerings for cost didn't look worth the price.

See above

KEF

MCO

Excellent 10.0

no

KEF

MCO

Excellent 10.0

People could spread out on the plane!

No meals served for free on board

KEF

MCO

Good 6.0

See above. Same comments both legs

KEF

MCO

Good 7.6

Decent legroom, USB port in every seat

All the food is paid for, unaccustomed for a long haul flight.
My Map Channel was not working, so I called the flight attendant and she told me "no problem, we are flying to Orlando" and did not make any effort to correct the problem.

I liked the check-in kiosk, but only because I had no bags to check. I liked being able to choose my own seat. I liked that the flight was uneventful. I liked the staff at all stages, they were friendly and helpful.

They made me shove my purse into my knapsack to fit within their two bag policy. That's a first for me. My Delta flight did not do that.

LAX

IND

Excellent 10.0

The comfort, space, quiet, snacks

BDL

CVG

Okay 4.0

Great pilot..

Jam packed too small and the lady flight attendant was to bossy and not that welcoming, she was more interested in being more of a drill sergeant than the comfort of the passengers

CUN

ATL

Good 7.0

Staff was friendly. Flight was smooth.

Media kept freezing. They had to reboot the system several times.

VPS

ATL

Good 7.3

Quick boarding. Nice crew. No food or entertainment so I couldn't rate those. N/A should be a choice

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