REPORT: Six Insurance Jobs Affected by Growing Customer Centricity and New Technology

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​Which six insurance jobs are highly affected by industry changes?

RESEARCH REPORT:

Insurance workforce trends

Six Insurance Jobs Affected by Growing Customer Centricity and New Technology

Amid promising growth, companies in the insurance industry are being pressured to evolve their business models due to rising consumer expectations, new technologies, and a widening workforce skills gap.

In turn, six key job roles in the insurance industry are changing:

Customer Service Representative

Insurance Sales Agent

Business Analyst

Claims Adjuster, Examiner, or Investigator

Insurance Underwriter

Actuary

Fill out the form to download the report and learn about the growing need for insurance workers, the industry changes impacting these six jobs, and the resulting shifts in hiring and promotion. The results of our findings reflect labor market data, real-time job listings, and feedback from insurers nationwide.