Customer Service

Value For Money

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Latest Reviews

I am so upset that I did not read these reviews before I paid money for mobile phone spy software. They took the money, acknowledged receipt but no product was sent. I have sent support tickets but no reply. I can not find a physical address nor can I find a phone number for them. I have a very strong feeling that I have been duped. I also blame mysef because the deal looked too good to be true, and often if that is the case, then it is not true. Please avoide this company. It just collects…
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Six weeks ago, I paid £4.50 for a zipped file to remove the region code from my UK DVD player, so I could play legitimately purchased NAm DVDs on it. Did not work as advertised. Automated response from Green Light Support Centre , but nothing further in six weeks.

Either they're extremely inefficient (incompetent), or it's a ripoff…
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This company is a scam they take your money and run, you cant get back to them.
DO NOT DEAL WITH THIS COMPANY YOU WILL LOOSE YOUR MONEY.
Green Light www.glpay.com wants reporting before others are caught…
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The Green Light service is okay, but the customer support is absolutely shocking. I'm a client of theirs and I have litterally been trying to contact the customer support for at least six weeks. I have emailed, telephoned, left voicemails, opened support tickets and never once had a response so my advice would be, if you're not concerned about customer support give them a try, if you are, avoid them like the plague…
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I bought a code for a Nokia, It didn't work. 4 messages on their support site. 2 voice messages and one call back with a promise to fix. No joy. These guys are clearly not competent.
AVOID…
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Waftycrank's Response to Glowplug's Review

Written on: 25/06/2007

Glpay.com IS NOT a phone unlocking company. They are a payment handling company like Paypal, Google Checkout and Nochex.
<br/>Are people just not clued up enough to understand this? Check out their website www.glpayment.co.uk if you want to see for yourself.

I recently bought an unlock code for a Motorola D500 which didn't work.
I have written 3 emails to Green Light and had no response.
I have spoken to someone 4 times who said he would get it sorted, but nothing has happened.
They also said they would refund me, and I have no money as yet.
I have used other unlocking sites in the past with no problems…
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Brijen's Response to fastvolume's Review

Written on: 30/03/2006

I ordered an unlocking code for the Samsung D500 on Tuesday 28th March, and I thought I would receive it by email asap, and I have had nothing. The money has been taken out of my account. I have emailed them but no reply. Does anyone have a contact number for them? I am really fed up now, as it would have been quicker to go to a local shop.

Waftycrank's Response to fastvolume's Review

Written on: 25/06/2007

Glpay.com IS NOT a phone unlocking company. They are a payment handling company like PayPal, Google Checkout and Nochex.
<br/>Are people just not clued up enough to understand this? Check out their website www.glpayment.co.uk if you want to see for yourself.