Schenna Hotel Grafenstein: prices, terms and conditions

The prices include: ample breakfast buffet until 11am, each afternoon a tempting array of cakes from our own patisserie, a variety of hearty meals and a consistently delicious evening meal with salad cart and plenty to choose from. In addition there's an outdoor pool open all day (from April to October) and an indoor pool, an infrared cabin, a relaxation room with water beds, a gym with cardio machines, and an afternoon fruit and vitamin bar in the fitness area, a sauna complex with sauna, steam room and alpine herb sauna and Kneipp basin, an in-house event programme plus twice weekly guided walks.

* Supplement for New Year's programme, prices on request for a stay of 10 nights or more.

Terms and conditions

Local tax extra: 1,80 E per person and night

Daily rates per person, with "Pamper" Pension (3/4-board). Weekly flat rates , per person, for seven days with "Pamper" Pension (3/4-board), including use of the bathing/sauna facilities, all taxes and fees.

Payment in cash up to 3000 Euro or with EC Card. Credit cards: Visa and Mastercard. Swiss Francs will be converted according to the daily currency exchange rate.

For stays under three days in length: 10% surcharge on room rates.

If you cancel your dinner in a timely fashion, we will subtract €12.oo from your 3/4-board price.

Dogs (without food): €15.oo per day. Upon request, only. Not allowed in dining rooms, the wellness facilities, and the rest area.

Underground garage: rates for parking spaces: €7.00 per day. Included in room rates for "Dream View" and "Romantic" rooms.

Arrivals and Departures: We also offer, on prior request, the possibility of an EARLY ARRIVAL from 8 am: Including breakfast (until 11 am), use of the hotel facilities and care of baggage until the room is ready for use at a cost of 15 Euro per person. For arrival before 2pm without breakfast we charge 10 Euro. If you wish, a LATE DEPARTURE up to 6pm is possible. Having vacated their room by 11am, our guests may use the house facilities, bathrobes and slippers, hand towels and saunas for a charge of 10 Euro per person. Opening times and vitamin bar can also be used for a charge of 10 Euro.

Please inform us in advance if you will be unable to be present at dinner (by 8:00 p.m.) on the day of your arrival. In case of reservations made very long in advance, we request our kind guests to re-confirm one week prior to the start of your stay. A reservation can be regarded as binding only if there is a written confirmation from both parties.

Cancellations: When canceling at least 30 days prior to the start of your stay, we will charge you only 50% of the total price. When canceling 15 days prior to the start of your stay, we will charge you 80% of the total price. If cancelled later or in case of no-show, 100% of the total amount will be charged. In the case of premature departures / terminations of your stay, we will charge you the customary empty-bed fee for three days.

Occasionally, something can happen before the start of a trip. With our trip cancellation insurance you are financially covered. Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed. In order to save you any expenses in such cases, we recommend you take out this trip cancellation insurance, with which you are covered by the Europäische Reiseversicherung's travel insurance.Click here to take your personal insurance.

Please note that, on the day of your arrival, your room will be available for occupancy after 2:00 p.m.. Further, upon departure, we ask that you please vacate your room by 11:00 a.m.

Reductions in additional beds: We guarantee a 25 % reduction in the price of an additional single bed!

In the case of typing errors in booking confirmations the prices displayed in the up to date price list are always valid. In the abovementioned scenarios the standard pricelist loses its validity. Prices: We cannot exclude the possibility of a change to prices as a result of changes to taxation!