What if I’m not comfortable with technology?

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Our Citadel Class Service Pledge empowers our employees to work directly with customers in every aspect of their financial lives, which includes assisting with the Express Banking Machines. Upon entering a Citadel branch, our promise is that you’re greeted with a warm smile and a familiar face ready to assist you with all of your financial needs. We’re here to work with you to educate you on our newest products and services, but also to review your current relationship with Citadel.