2. Parameter is
incorrect - (when attempting to log onto a government computer) and you have
already performed these steps.

You will have to visit an ID card office (RAPIDS
(Real-time Automated Personal IDentification System)) to get your
card unblocked,
updated, or
replaced. The CAC owner has to be present along with a
second photo ID. The RAPIDS site VO (Verifying Official) will verify your
identity using your finger print and help you reset your PIN.

The website allows you to type in your address and
search for ID card sites near your location. It also includes a map to show you how close that site
is to the location you entered. I recommend
you call before you make the journey.

Please take note of the tab titled: "Required Documents."
This shows you what you need to bring with you.