Certifications

56 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall

Star Ratings

5 out of 5

Explains

5

Listens

5

Courtesy, Respect & Concern

5

Knows Medical History

5

Time Spent with Patient

5

Patient Rating of Doctor

4.8

5 Patient Comments

Reviewed on Oct 23, 2017

very neat and clean

Reviewed on Oct 19, 2017

always excellent care and service

Reviewed on Sep 7, 2017

Joanna is outstanding! It is obvious to me that Joanna knows her job very well, what stands out along side that is Joanna's demeanor in relationship to how I was feeling on any given visit, she is able to quickly gauge how to relate based on a day when I was feeling awful or a day feeling OK.

Reviewed on Jun 21, 2017

Joanna is extremely patient and thoughtful. In my opinion, she gives the best care possible. There is no physician I would rather visit with.

Reviewed on Apr 24, 2017

The provider's "bedside manner" left a lot to be desired. She said if my cancer returns, there is nothing else that can be done. My wife and I don't believe this is true. Even if it were true, neither I nor any other patient battling cancer would want to hear it said that way.