Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

BloomsToday.com is a typical BAIT AND SWITCH florist - offering a 50% discount and a delivery charge of $4.95 (instead of $9.99).

When I signed up, I got a email indicating that the agreed upon 50% discount had been applied plus the delivery charge of $4.95.

Then I look at my bank statement. What did I find?

I found that they had charged me the FULL charge plus the full delivery charge - PLUS - the membership fee for their 'so called' membership program. The membership program is a bait and switch deal if ever I saw one. They push visitors to their site to join by offering the 50% discount - but they don't tell you that they charge you $9.99 to join - plus $9.99 EVERY MONTH forever. That's $120/year to get a 50% discount off of flowers and delivery cost.

I have filed a complaint with the Attorney General's office in Boston, MA and will pursue all legal options I have to get my money back. In the meantime, I'm out about $40.

Advice: Don't do business with these unethical crooks (my opinion - seemingly shared by a lot of other people).

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.