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Make a FIPPA complaint

You are encouraged to contact our office at 204-982-9130 or toll
free 1-800-665-0531 to speak with a member of our Intake Services
team about what information to provide in making your FIPPA
complaint.

Complaint About Access:

All FIPPA complaints must be made using the FIPPA complaint
form (see the pdf form under "related files"). You may
complain to the ombudsman about any decision, act or failure to act
by a public body that relates to your access request. This includes
a complaint about a public body's refusal to make a correction
under section 39 of FIPPA. You must make your complaint to the
ombudsman within 60 days after you are notified of the decision.
However, if your complaint is that a public body has not responded
to your access request, you must make your complaint within 120
days after your access request was made.

If you are a third party that has been notified under section 33
of FIPPA that the public body intends to grant a request for access
to your information, you may make a complaint to the ombudsman.

Complaint About Privacy:

All FIPPA complaints must be made using the FIPPA complaint
form (see the pdf form under "related files"). If you believe
that your personal information has been collected, used or
disclosed by a public body in a way that does not comply with
FIPPA, you may make a complaint to the ombudsman. While there is no
time limit for making a privacy complaint, the ombudsman may decide
not to investigate such a complaint if too much time has passed, so
your complaint should me made as soon as possible.

The ombudsman has developed the following questionnaires to
assist you in making a privacy complaint to our office:

Collection of Personal Information

Use of Personal Information

Disclosure of Personal Information

Remember that you will still need to complete the FIPPA
complaint form along with the privacy questionnaire.

Disclosure to Relative of Deceased:

You may make a complaint to the ombudsman if a public body has
decided not to disclose personal information of your deceased
relative to you under clause 44(1)(z) of FIPPA. You must make your
complaint to the ombudsman within 60 days of being notified of the
decision.