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Where and when can Wickes deliver items?

Our ‘Supplier Delivered’ products come direct from the supplier and will take Up to 28 days to be delivered.

All products are delivered to the kerbside of the delivery address.

Supplier Delivered products can be delivered to mainland UK (Great Britain) addresses. We are unable to deliver to other remote and offshore locations.

Saturday delivery is not available.

How much will it cost?

Up to £75£7.95

£75 and overFREE

This delivery information applies to ‘Supplier Delivered’ products ordered online or by telephone. Go to our Delivery Information page for full delivery details of all our products and delivery methods.

Returns & Refunds.

Set out below is a summary of our Returns & Refunds policies, for full details see our Cancellations, Returns and Refunds policy

Products Which Are Not Required

You can return any unused product to us in its original condition for a refund within 30 days of delivery to you. Please note that we may be unable to accept the return of made-to-measure products unless they are faulty or have been damaged in transit.

Cancellation Rights

You can cancel any online order and receive a full refund (including standard delivery charges) at any time before the product is dispatched or within 14 days starting on the day after delivery.

Please note that if you cancel an order after the product has been delivered, you will be responsible for returning the Product to us at your cost within 14 days of the cancellation of your order. You can arrange for the product to be collected, by us or our nominated carrier, or return the product to your local Wickes store for free, with proof of purchase.

Faulty or Damaged Products

In the unlikely event that a delivered product is faulty or damaged, we will exchange it or provide you with a refund, as long as we are notified of the product's fault within 30 days of it being delivered to you.