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Ad has not displayed

The most common reasons why an ad that has passed moderation is not being displayed are:

the ad has not been activated yet

If you have recently paid for or turned on the ad, the ad may just not have been activated yet. It takes on average about 40 minutes for an ad to appear in the search results after activation. The maximum time for an ad to pass through the activation process is 3 hours.

the ad was not on the first page of Yandex search results

Check your ad impression numbers on the View all ads page of Yandex.Direct (you can search by keywords). If you still have any questions about your ad position or you would like to change it, use the feedback form.

the order is not paid for

Ads will only be displayed after you pay for the advertising campaign. If you paid for order using a bank or internet banking, then your ad will start displaying as soon as we receive payment confirmation. Payment information is checked every three hours by the online statement system.

the time and the region of the ad display do not correspond to the time and region settings in the browser