They never did reply when I contacted them. That's why they didn't get 5 stars. But we went to Prime Auto and ended up with a totally different car! We had 5 cars there we wanted to see and ended up purchasing a 2009 Saturn Outlook!!!! I love it!!! The guy we dealt with was nice and answered all of our questions.

They were quick to reply and kept in contact though it
was obvious they were busy. They were willing to give
us a price before we went to the lot because we had
such a long drive. I would ask for more pictures
beforehand next time though...there was some trouble
spots on the vehicle that they weren’t familiar with.
Overall, a good experience.

Not a very serious car dealer. Walk off lot in less then ten minutes. Many safety related problems found on three different Jeeps there. Just because you spray some paint to take a picture can put the average car buyer at risk.

Watch out for these cats, they are hustlers. Make sure they have a vehicle report when you get
there. They had a truck advertised with 103k miles,looked up the report was more like 190k,
then had the nerve to say it was a ‘southern truck’ when vehicle was purchased and used in
Cleveland for years then was in West Virginia before they had purchased it. Asked salesman
how may owners he said 2, truthfully was five. Vehicle was maintained ok according to report
but,these dudes are crooks.Had two tennis ball size rusty hole in rear wheel well, 4WD acting
weird, truck had some paint bubbles. BE CAREFUL...

After reading other reviews, I called to make sure the truck would still be there before I drove two hours to see it. It was and was also what we expected for the price. Friendly and professional to deal with. There were some electrical issues that needed attention when we got it home and looked it over in more depth but minor things are to be expected when buying a used vehicle. Title came in the mail promptly.

Very disappointing not a professional outfit at all felt like I was talking to a chop shop or something gave a payment to hold a truck and a day later they sold it the didn’t have good information about the vehicle I call once no answer and they didn’t have a dam answering machine

Went to this dealership to look at and test drive a truck. The guy babysitting the dealership was quick to let us take it for a drive. When we were ready to make an offer he didnt know what to do. He called the owner and he would not negotiate. We went to our car talked privately and then went back in as we really wanted to make the purchase. Come to find out that 1) the babysitter had no access to selling a vehicle. We were making a cash payment. But since the owner was there we couldnt. Plus he kept saying that someone was coming to get the truck that night. Why lead a customer down that road if 1) youre unable to make a sale and 2) the truck was already committed to another buyer. Very very poor business.

Mr pete was very fast to respond to me . Very freindly and wad willing to work with me. All his vehicles are very nice and very well priced. I hope to deal with him in the future. Its nice to see that the smaller dealerships can out do the big dealerships.

The dealer was very accommodating and even allowed us to test drive the
car when we came in after their closing hours. We were unsure whether or
not we would buy the car and we made that clear when we left. We called
back later that week and the car was already sold. Pete was very pleasant
and I would go back. There was no pressure when we were looking at it
which helped us make the right decision too bad it didn't work out.

Get the car you’re looking at checked by a mechanic before anything. I test drove a car, mentioned my concerns to the dealer and had each one brushed off. Brought the 05 Subaru to a local shop and was told Id have to get around $3,000 in work done on the car soon. Came back to the dealer with that and he made no move to lower the price even when two mechanics told me the $5995 dollar car was only worth about $2500. The guys at Prime Auto Sales were friendly but did not take me seriously at all and ignored my concerns so I left with my cash still in hand.

They told me that the car was sold.I actually found another Subaru at the
dealership that they made an excellent deal with. This is a family owned
dealership and the brothers that I met were very obliging and left me alone so
that I could inspect the car the way that I wanted to. Absolutely no pressure
and a delight to deal with. Pete, thanks for a great deal on my 2006 Legacy
Outback.

Do not give them your number or email. They will call and email you every day. I finally took the hour drive to look at a truck and it wasn't there. I talked to them on the phone the day before and texted them I was on my way that day. Thanks for wasting my Sunday.

Couldn't ask for better. Car condition was better than I expected: performance, clean, virtually no rust, everything important worked! They were willing to deal. The people were very helpful. Test drove the car, made purchase and completed paperwork in two hours. Took the car home with me.

Total waste of time DRIVING 200 miles for this SUV!! Pics hid many scratches. Nothing detailed, leaves in engine bay!! These guys don't know how to present a luxury vehicle!! It looked like a cow pusher..

The truck abs light was on change oil light was on tires were shot ac did not work the blower motor for the ac sounds like it's going to come threw the dashboard oil pan was leaking and the interior was filthy

Best deals in town!!!!! thanks so much prime auto sales . I love my ford
focus. I trusted them and i got the best car for the best price. I definitely
recommend this dealership to anyone I know looking for a good car.

Not honest. Car had obvious issues, was told
they were fixed. Drove 2 1\2 hours to find they
did nothing and acted like they were completely
surprised that the issues were still there.
Would NOT recommend this dealer to anyone.

Horrible experience dude acted like I didn't exist gave me the keys and told me to check out the ford, immediately checked out the vehicle, huge puddle of oil under the truck , asked him what was up said he had no idea , started this vehicle , well a water fall began from the oil cooler , asked to look at a similar truck it was dead and had to be jump started , also pissed oil . After that the guy named Pete vanished and I could not find him again some one else took the keys from me , place is a scam and if your uneducated in automotive they will rip you off laughing all the way to the bank . In short this dealer should not be allowed to operate. Had to put one star cause it won't let me post with out it . Should be a negative 5 stars

This brother team of Alex and Peter are awesome! They have beautiful cars and wonderful prices. They knows cars and I would recommend Prime Auto to family and friends. It's worth the hour drive from Cleveland.

Awesome experience got a great
car at a great price. From the
owner to the rest of the staff there
is absolutely zero pressure to buy.
The cars sell themselves, if you
want a car in good condition that
will last for a while around 3000
and up check them out!