Grueling work hours, no work/life balance, benefits too costly, no PTO, no vacation for 2 years, franchise owners make it chaotic to work here, dirtiest kitchen I've ever seen.

Advice to Management

Listen to your lower level managers that have outside experience; fix things that need fixed such as organization and cleaning/maintenence of equipment; have more than 3 managers running 24/7/365 operations so that they can have a life outside of work; KNOW WHAT IS GOING ON INSIDE YOUR FRANCHISES and get the corporate liaison out that just "turns his head" to all the wrong doings of the owners.