“CCC offers many benefits including an annual bonus and monthly incentives. ”

Comp & Benefits

Work/Life Balance

Senior Management

Career Opportunities

Current Employee - Anonymous Employee in Sioux Falls, SD

Current Employee - Anonymous Employee in Sioux Falls, SD

I have been working at CCC Information Services

Pros

CCC is basically a call center both inbound and outbound. There is opportunity for advancement. They offer a nice benefits package. We never have to work Saturday nights or Sundays or holidays. The raises and bonuses are based upon your individual performance so the better you do, the more money you can earn.

Cons

Everyone has to take turns working the late shift or a Saturday shift.

Some sharp minds in there...but not fully utilized, and some organizations are not structured properly.

Cons

It seems that bad managers get praised and advanced due to the "buddy system".

The use of archaic email and CRM systems.

Advice to ManagementAdvice

If there have been instances and several accounts where complaints were given to HR regarding poor managers lacking management skills by delivering rude cut throat remarks or lack the dynamics to manage a group effectively, why protect these power hungry managers? Does the executive "buddy system" out-weigh the cry for help from subordinates? If 3 or more complaints have been made against a supervisor...it's time to let them go.

Great work life balance; some smart people; pretty good pay and benefits; good location

Cons

NO investment in employee development or growth. Individual skills/backgrounds ignored. Recognition/promotions based on friendships or favoritism (or 'whatever'), not abilities. Bad behavior often rewarded. Similar to what another review said, "when you are up you are up, when you are down, you are the bottom of the barrel". Shoved in a box and not allowed out. A very 'throw under the bus' environment - one fears for their job on a regular basis. Witnessed some really unprofessional behavior.

Advice to ManagementAdvice

Githesh is really smart and an engaging leader but he needs to shake up that stale exec team. Fresh blood badly needed. Pay attention to what's going on down below.