In June 2016, I was lucky enough to accompany my 15-year-old son and his troop on a Boy Scouts of America rite-of-passage: the Trek at Philmont Scout Ranch in Cimarron, N.M., which consists of a 12-day hike from 50 to 120 miles, based on level of e...

My oldest daughter Madison was excited to be interviewed for this article because, as she so bluntly put it, she’s had “a very unusual upbringing.” You see, she was raised by a coach (me)—a dad who spent many professional hours working with...

They’re in bathrooms, restaurants and grocery stores, secured over sinks as a reminder of basic hygiene – the infamous “All Employees Must Wash Hands Before Returning to Work” signs. Now I do think hand-washing is in everyone’s best interes...

There’s no doubt that starting and growing a business is no easy task. You’ve got to make payroll and make tough decisions about hiring and firing employees. Often, you find yourself working past midnight and starting again early the next day. Be...

Childhood may be a galaxy far, far away for many of you, but I’m sure everyone can still recall an experience learning about “bad words.” Just the thought of the term, which usually refers to language that parents classify as strictly off limit...

Just as every fingerprint is unique and no two snowflakes are exactly alike, each company has a particular set of core values that define every aspect of daily business decisions, from how you answer phone calls to which technology you’ll lever...

You’ve seen the signs. Whenever you use the restroom at a restaurant, grocery store or any business where keeping things sanitary is a must – there it is: “All employees must wash hands before returning to work.” Now, I understand that hand w...

The “tone” of a company – how the business works, how people communicate, and the culture of the organization – is typically established from the behavior and actions of the CEO, founder and/or other top executives. When that champion leaves,...

Motivation is an interesting animal. Business leaders rarely lack self-motivation, likely because of a certain entrepreneurial drive or “leadership mentality” that is innate. But because it comes so naturally to them, there can be a disconnect be...

In my experience coaching CEOs, I’ve found that many of them go through periods of loneliness when leading their organizations. This scenario always intrigues me when I come across it. How did it develop? Why do they feel isolated? Did this happen ...