BEST! Productivity and Quality Training Teaches Supervisors How To Maximize Productivity and Quality.

Productivity and Quality: Doing More With Less

In today's economic climate, Banks must learn to do more with less. Successful banks are able to cope with decreased staff and increased volume by training their supervisors to better manage productivity and quality.

The BEST! Productivity and Quality Training Program

Based on global best practices in productivity and quality training, the BEST! Productivity and Quality Training Program provides your employees with the knowledge and skills they need to be the best they can be. Comprehensive training includes:

Introduction to Productivity and Quality in Operations Training

History of Operations Training

Calculating Break Even Points Training

Capacity and Scheduling Training

Problem Solving with Decision Trees Training

Conducting Time Studies Training

Using Time Ladders Training

Cause and Effect with Fishbone Analysis Training

Forecasting Training

Decision Making with Pareto Analysis Training

Analyzing and Tracking Quality Training

Throughput Model Training

Analyzing Work Flow Training

Work Sampling Training

The BEST! Productivity and Quality Training Program may be deployed as an eLearning, classroom or blended program, with comprehensive skill development using case studies, activities, role-plays, evaluation and testing, and final productivity and quality certification followed by mentoring and ongoing OJT. The program is completely customizable with the Bank's standards, policies and procedures, or it can be deployed as off-the-shelf training.

To learn more about how your bank can maximize productivity and quality, click here.

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