Guest Services Associate Tests

Test Summary: Assessments aimed at measuring a candidate's proficiency regarding tasks within entry to mid-level customer service positions in the hospitality industry, such as dining, transportation of guests, making reservations, providing information on entertainment etc. (Versions of tests available: Short Form and General).

Test Specifications:

Test Name: Guest Services Associate Tests

Job Level (depending on test version): Entry-level Hospitality

Test Publisher: SHL

Uses: Assess the candidate's proficiency regarding tasks within entry to mid-level customer service positions in the hospitality industry