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At Issue:Indiana Farm Bureau wanted a solution that would enhance workflow of its material damage appraisers in processing claims.

The Solution:

A lightweight, hand-held mobile data wireless display developed by Panasonic Computer Solutions Inc. The device integrates with Panasonic's own semi-rugged laptop known as Toughbook. The solutions also integrates claims software developed by the carrier's claims software provider ADP.

The result:

Appraisers are resolving claims more quickly and more accurately as failure rates have been reduced. Task redundancy and re-keying data has also been greatly diminished.