Knowledge Base

Venue Pro tablets with (32GB storage or less) may encounter the error "Windows needs more space" during an upgrade to Windows 10

Summary: "If you are upgrading to Windows 10 on your Venue Pro tablet (with 32GB or storage or less), you may encounter an error stating Windows needs more space. Follow these steps, whether you are upgrading through an ISO download or Windows update, to connect a USB drive and complete the upgrade process".

How to increase free space upgrading to Windows 10.

Systems with a 32GB Solid State Drive (SSD) storage device will show the message Windows needs more space during upgrade from Windows 8.1 to Windows 10. If the you want to upgrade to Windows 10 successfully, you need to connect an external USB device (USB flash drive or USB external hard drive) with at least 10 GB of free space available. To do this, you will need the following items:

a 16 GB/32 GB USB flash drive or external hard drive

a Dell Micro USB dongle for Data and Charging (Dell Part Number: H3H90) to allow you to have power to the tablet and connect a USB device. (This dongle is no longer available from Dell. Similar dongles may be available from Internet Resellers)

Connect your 16 GB/32 GB USB drive using the Dell Micro USB dongle for Data and Charging to the system displaying the Windows needs more space error.

Once the dongle and the drive are connected, select the USB drive you connected in the Choose another drive or attach an external drive with 10.0 GB available option, click the Refresh button and your tablet will continue installing the Windows 10 upgrade.