No. You must first enable your bank account(s) for Personal eBanking
before using Mobile Banking. To sign up for Personal eBanking,
visit https://ebanking.mobank.com/ and click Enroll for Personal eBanking.

Yes, you can use both
options from the same phone. Sign on to Personal eBanking
and select Mobile Banking. Enroll for both Mobile Banking and Text Banking, and
activate each option on your phone to begin using these services.

We support most US
wireless phone carriers, including AT&T, Sprint, T-Mobile, and Verizon. If
your carrier is not listed when you enroll, select 'Other' and try the Mobile
Web option, or check back later, as new carriers will be added over time.

There is no
charge to use Mobile Banking or Text Banking. However, there may be charges
associated with text messaging and data usage on your mobile device. Check with your wireless carrier for more
information.

Yes, our Mobile
Banking service utilizes best practices from online banking, such as HTTPS,
128-bit SSL encryption, PIN, or password access and application time-out when your mobile device is not
in use. Only the mobile devices that you personally enroll in the service can
access your accounts. In addition, no account data is ever stored on your
mobile device. And, in the event your mobile device is lost or stolen, the service can be
immediately disabled
within Personal eBanking or by calling us during regular business hours
at 816.881.8270.

If you get a new mobile device or change phone
numbers, be sure to return to the Mobile Banking Center in Personal eBanking via your computer and change your device
information. We recommend removing your old mobile device and re-enrolling your
new mobile device.

Mobile Banking is supported on most phones with a mobile Web browser that supports cookies. In addition, the downloadable application (available from the mobile banking site on your phone – http://m.mobank.com/) is supported on many smartphones including: iPhone and Android. Both mobile Web and downloadable applications can be found by entering the mobile Web address http://m.mobank.com in your phone's browser.

No. You must first enable your bank account(s) for Personal eBanking before using Mobile Banking. To sign up for Personal eBanking, visit https://ebanking.mobank.com/ and click Enroll for Personal eBanking.

You must first enable your bank account(s) for Personal eBanking before using Mobile Banking. To sign up for Personal eBanking, visit https://ebanking.mobank.com/ and click Enroll for Personal eBanking.

Already enrolled in Personal eBanking? Then, sign in to Personal eBanking on your computer and select the Mobile Banking signup button to begin enrollment. Or, choose the “Mobile Banking” option under the “Administration” tab. Enroll your mobile device by entering the requested information and following the activation instructions.

No. Your Personal eBanking user ID and password will also be used to access Mobile Banking. If you are not a Personal eBanking user, visit https://ebanking.mobank.com/ and click Enroll for Personal eBanking. The enrollment process will allow you to set up a user ID and password.

Typically you should receive a text message within a few minutes after enrolling. Sometimes mobile carriers experience delays, which slow down text message delivery. While waiting, make sure your phone has a wireless signal. In addition, be sure you entered your phone number correctly on the enrollment site. If you still do not receive it, try to enroll again. If the problem continues, contact your wireless carrier to ensure text messaging is enabled on your phone.

After signing up for Mobile Banking, your phone will receive a text message from Missouri Bank Mobile (79680). Select to view (or open) the message. You can also view it later by going to your phone's text message inbox.

Select the URL link – http://m.mobank.com/ in the text message. Selecting a command on your phone’s menu, such as "Connect" or "Go To" typically does this.

You will then be brought to a page with a download link. Click this link to download the application.

When finished, you will be notified that the download is complete.

After launching the application for the first time, you may be asked to give permission to access the data network. You must grant permission to proceed.

Yes, you can use both options from the same phone. To do so you will need to sign on to Personal eBanking, enroll for both Mobile Banking and Text Banking, and activate each option on your phone prior to use.

Yes. You can schedule mobile bill payments to existing payees (payees that you have already set up for Bill Pay in Personal eBanking’s Bill Center).

To add a new payee, sign on to Personal eBanking from your computer, select the "Bill Payment" tab, and enter the requested information in the "Pay someone new" box. Once the new payee has been successfully added, you can make payments to them through mobile bill pay.

Here are some tips and general good practices for banking on your mobile device:

Download and apply security updates and patches to your mobile browser when your wireless provider makes them available. These are designed to provide you with protection from known possible security problems

To prevent viruses or other unwanted problems, do not open attachments from unknown or untrustworthy sources

Do not install pirated software or software from unknown sources

Limit unauthorized access to your cell phone. Do not leave your mobile phone unattended during an open Mobile Banking session

Never save your User ID and Password in the mobile phone, in memos, or anywhere on your device

Always remember to log off properly using the "Sign Off" button when you have completed your Mobile Banking activities

Select the Sign Off link to sign out of Mobile Banking, and then close your browser through your mobile device browsing options. If you are using a downloadable app, click on sign off to securely leave your Mobile Banking session.

It depends. If you have an Android or iPhone, you can download apps that will take advantage of your smartphone features when using Mobile Banking. We also offer Mobile Banking as a browser-based offering or text based mobile banking that does not require any software to be loaded on the mobile device.

Text Banking gives you access to your accounts via text (SMS) messages on your phone. It's a fast, easy way to check your personal account balances and view recent account history by sending a text command to a short code.

Text Banking will work on any text message (SMS) capable phone from one of our supported carriers. There is no charge associated with the service. However, there may be charges associated with text messaging and data usage on your mobile device. Check with your wireless carrier for more information.

No. You will only receive messages from us when you specifically request them with one of the Text Banking commands or if you subscribe to Personal eBanking Account Alerts and/or Service Alerts sent to your mobile device.

Yes, you can use both options from the same phone. To do so you will need to sign on to Personal eBanking, enroll for both Text Banking and Mobile Banking, and activate each option on your phone prior to use.

Activation is a one-time process that helps ensure your security. After you enroll a mobile device in Personal eBanking, you will receive an activation code which will be required to begin using Text and/or Mobile Banking on your device. To protect your security, activation codes expire after 24 hours. If you need a new one, return to the Mobile Banking Center in Personal eBanking and request a new activation code.

To protect your security, the activation code is only valid for 24 hours. At the time of activation, a "cookie" is stored on your phone's browser, which allows the Mobile Banking system to remember that you activated. Some phones may require you to enable cookies or periodically erase them, requiring re-activation. If you are experiencing this issue, check your phone settings to ensure that cookies are enabled. If enabled and the issue persists, consider using an alternative mobile web browser with strong cookie support, such as Opera Mini (which can be found by visiting mini.opera.com on your phone's browser).