Effective February 20, 2019

A Guide to BankMobile Services and Fees

It's important to understand how your account works. This guide lists the fees and key terms associated with your account. Some fees may vary by school program and account type.
Please log in to see the fees associated with your specific account and learn about ways to manage your money responsibly.

Overview of Fees for the Vibe Checking Account and Interest Checking Account

We offer an FDIC-insured checking account. Although you're not required to open it, it's one of the options to receive your refunds electronically. If you choose this account, you can continue to use this account as your primary account after graduation.

Monthly Service Fee

Per purchase

ATM withdrawal

Cash reload

Overdraft

$1.99
$0 with a deposit of $300 or more per statement cycle

$0

$0in-network$3.00out-of-network

$4.95or less

$0

Insufficient funds fee for returned or paid item

$24

ATM balance inquiry (in-network or out-of-network)

$0

Customer service (automated or live agent)

$0

Inactivity

$0

2 other types of fees:

Outgoing Wire Fee

$25.00

Card Replacement Fee

20.0

You can access all of your funds for free with online bill pay, personal or official checks and using over 55,000 Allpoint ATMs.

Account Usage

Use Allpoint® Network and Customers Bank ATMs to avoid ATM fees.

Fee Name

Fee

Explanation

Minimum deposit to open account

$0

There is no minimum opening deposit for this account.

Monthly Service Fee

$1.99

$0 with a deposit of $300 or more per statement
cycle

You may avoid this fee by having a deposit of $300 or more in a
given statement cycle. Qualifying Deposits include direct deposit, transfers from external bank accounts, check deposits and cash deposits such as those made via Green Dot® Reload @ the Register™.

Financial aid refunds or other refunds issued by your school, internal account transfers, fee waivers, fee credits, returned items, or dispute credits are not eligible toward the $300 in total deposits.

The monthly service fee will only reduce an account to a zero balance, which may result in customers being charged less than $1.99 per statement cycle.

The monthly service fee will not be assessed to accounts affiliated with our partner schools located in the state of Washington.

Overdrafts

BankMobile does not provide overdraft protection services.

Fee Name

Fee

Explanation

An insufficient funds fee (ISF) for returned/paid items occurs when you spend more money than is available in your account by making payments via an e-check, paper check, or ACH.

We will not charge an insufficient funds fee if your account has a negative balance for sixty (60) consecutive days.

If debits presented against your account on the same day will overdraw the available balance in your account by $5 or less, this per item fee will not be assessed. See example in the Account Terms and Conditions section De Minimis Insufficient Fund (ISF) Fees.

We will reimburse you if we charge you more than one ISF fee with respect to a single ACH transaction that is returned unpaid within any 21-day period. Reimbursement will occur on the next business day after we charge the ISF fee. We will also monitor your account and if you incur an ISF fee as a result of our reimbursement process we will credit you for that fee.

We will close your account when you incur $500.00 or more insufficient funds fees during any calendar year.

Maximum number of insufficient fees for returned or paid items charged per day

3 charges per day

The maximum number of insufficient funds fees for returned or paid items charged is thee per day. The same item may be submitted multiple times to your account.

Unavailable funds fee for returned or paid item

$0 per item

No unavailable funds fees will be charged for any transaction.

BankMobile will not authorize ATM withdrawals or one-time or recurring debit card transactions when there is not enough money in your account.

Other Fees

Fee Name

Fee

Explanation

Card replacement fee

20.0

The fee will be charged for each replacement card order.

Outgoing wire transfer (domestic) fee

$25

The fee will be charged for each transfer requested by you that is debited from your account and delivered to another U.S.-based bank account via wire.

Green Dot® Reload @ the Register™ fee

$4.95 or less

Ask the cashier to add cash directly to your card at participating retailers. A fee of $4.95 or less is charged by Green Dot per deposit. This fee is paid at the register. You can add any amount from $20 to $500 per day as long as card limits are not exceeded.

Additional Information

Processing Policies

Posting order (the order in which deposits and withdrawals are processed)

Summary

Typically, we post credits first and will pay all other items by type in the date and time order of the transaction received unless a) it is a check or a converted check that contains a serial number or b) a date and time stamp is not present. Items with serial numbers will be paid in serial number order and items without date and time stamps will be paid in the order they are received.

Funds Availability Schedule

When funds deposited into your account are available. For more information please refer to the Funds Availability Policy contained in the Account Terms and Conditions.

Accounts held at Customers Bank, Member FDIC and Equal Housing Lender
BankMobile Privacy Statement
The Eagle OneCard Debit Mastercard® is issued by Customers Bank pursuant
to license from Mastercard International Incorporated. The card is administered by BankMobile a Division of Customers Bank.