Ordinary diners who take part in our annual survey each spring review restaurants and leave their feedback, but we also ask them to score restaurants from 1-5 on food, service and ambience. Harden’s then uses an average of these scores and measures them against other establishments in the same price bracket to arrive at the ratings published in the guide and online.

Snippets from some of your feedback may end up in the overall Harden’s review, noticeably they appear in “double quotation marks”. The rest of our pithy, bite-sized restaurant summaries are compiled by analysing the survey data and extracting recurring themes, looking at whether or not a venue was nominated in any of our categories – like ‘favourite’ or ‘most overpriced’ – and, of course, looking at the ratings for food, service and ambience.

The Harden’s ratings indicate that a restaurant is:

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All reviews are compiled from survey comments and ratings, without any regard for our own personal opinions, except in cases where restaurants are too new to have been included in the survey. If you want the editors’ view on new restaurants in London you can find them in our Editors’ Review section.

Reviews

An elegantly-conceived bar/brasserie, on a corner of a square which is a byword for fashionability; the latest product from the Martin (‘Gun’) brothers, it offers ‘high street’ fare at boutique prices.

Starting off at The Well EC1, the Martin brothers have made quite a name for their gastropubs. Arguably the best was their second establishment, The Gun E14, across the river from the Dome (O2) – a smart place offering good food, but with prices reflecting the proximity of Canary Wharf. They have since opened a string of other places, always on the east side of town, always offering good to middling quality, but never anything resembling a bargain.

The brothers’ latest opening is the first to be situated in what our west-centric guest described as ‘the polite postcodes’. And what a location it is! On a bright corner of the square which, for many, still marks the centre of fashionable London. The site has been given an expensively tasteful make-over, which is perhaps most obviously successful in the bar. The brasserie-style dining area benefits from the light, but is an awkward shape into which the smallish tables and (admittedly comfortable) chairs feel rather shoehorned-in.

The main reservation about the Martin brothers’ establishments has always been their prices, so one doesn’t expect their new baby – in the heart of SW1 – to be any sort of bargain. Even so, we were rather startled by a bill – for a standard lunch, and with total alcohol spend equivalent to one decent bottle of wine – of £120 for two. This included a 12.5% charge for service which was agreeable, but much too slow.

The food – from a menu of contemporary Anglo-French brasserie ‘classics’ – does not really measure up to the prices. Our guest used that word ‘polite’ again. If it were furniture, it would be the sort people expect to find at Peter Jones – the descriptions might be reasonably enticing, but the products are solid rather than inspiring. Our overall impression on departure was the mismatch between the toppish-rank bill, and the largely unremarkable fare that had preceded it.

Probably correctly, however, the brothers seem to have concluded, that – with this location – prices are unlikely to be a matter of particular concern.