The company was seeking a technology upgrade to support its business consolidation, and wanted a Cloud enabled application with real-time reports for better decision-making.

With their distribution network spread across Malaysia and Thailand, the company required better visibility among the end users. ORION offered real-time management dashboards, such as Report Designer and Enterprise Content Search to enable TSM to stay updated as well as track the status of various departments & its processes.

They reported several key benefits after the upgrade. Our client, Ms Chong Sok Chee said, “TSM wanted to move from a Client server setup to a Cloud enabled application. We also wanted a reporting system that enabled an end-user personalisation and customisation of views, along with real-time data for better decision-making. ORION from 3i infotech gave us an overview of the entire business through KPI management as well as a 360-degree view of products, customers and suppliers, thus providing us with user defined scheduled reports with active report designers.”

As ORION was able to meet all of TSM’s requirements, Suryanarayan Kasichainula, EVP and Business Head (ERP) from 3i Infotech said, “The upgrade empowered TSM’s end users with real-time data to ensure better decision-making. Through this deal, which is the first for Warehouse Management, ORION is expanding its product portfolio further in the logistics space.”