Rated 3 out of
5 by
kimk60 from
Very noisy tree,The tree is really neat looking lite up and moving or wiggling, however, it is very noisy as it twists and turns. As the joints move the screws holding the pieces together become loose and I've had two screws fall out causing the tree to come apart at its joints.
I do like the tree and will use it year after year, just have to tighten screws every now and then.

Date published: 2018-11-02

Rated 1 out of
5 by
pnpRiley from
DisappointingI got both sizes. The small tree didn’t move. So they sent me another one via priority delivery. The replacement works but looks very sparse in branches and lights. The 6’ tree worked for 3 days so I stopped testing it. 3 days later when I plugged it in, it no longer moves.
I will have to say that the Product Specialist was amazing and super helpful for the small tree. I had just contacted them regarding the big tree. Not sure if they can help me as it is 4 days before Halloween. I will probably return all of them as the replacement small tree looks scraggly. But I will give it another try next year if they go on sale.

Date published: 2018-10-27

Rated 2 out of
5 by
Sue530 from
Horrible experienceFirst tree came and the lights didn't work. Sent it back and asked for an exchange. Never got an email saying new one was sent so had to call (TWICE!) and finally was sent a 2nd one. The top was completely broke off and it didn't move. I really wanted this tree so tried one more time. 3rd tree came and the top was broken off again. However, this one moved correctly and I was able to attach the top back on myself. It was enough of a hassle I am considering not ordering from here again. I'm giving it a two instead of a zero because it is a very cool tree.

Date published: 2018-10-02

Rated 5 out of
5 by
therojos from
Creepy creaky soundsI love these trees! They make an awesome creepy creaky sound when the slowly move! I also love that you can choose if you want the lights to be on or off. Sometimes in my haunts I want to have the sound and effect without the lights. They are expensive, but one of a kind and unique!

Date published: 2018-09-30

Rated 1 out of
5 by
tdimi from
A lot of money for something that doesn't workThere is no way for me to connect the top of the tree. Additionally, the tree does not move - I can hear the motor on but it only trembles, it does not writhe back and forth like in the video. Unbelievably disappointed with this product.

Date published: 2018-09-30

Rated 5 out of
5 by
KimberlyCB from
Great Indoor Prop - Fixed the CreakingI ordered both the 5' and 6.5' trees during a recent sale. After the tree was plugged in about 15-20 minutes the squeaking/creaking started. It it creepy cool, but too loud indoors. I wrote to customer services and their reply helped. Here it is:
"We have reached out to our Quality Department and they recommend checking all the moving joints to make sure that nothing is impeding the movement. Also, make sure that the different sections are connected properly and that the bolts on the base are tight. After you have done all of that, use a lubricant spray like WD-40 on the joints should take care of the squeaking."
I finger tightened the bolts at the base and sprayed the joints with WD-40 and that fixed the creaking sound. If you still want a little creaking, don't spray all the joints. GrandinRoad has excellent customer service.

Date published: 2018-08-19

Rated 5 out of
5 by
KimberlyCB from
Love these Trees - Fixed the Squeak or Creak!I ordered both the 5' and 6.5' trees during a recent sale. After the tree was plugged in about 15-20 minutes the squeaking/creaking started. It it creepy cool, but too loud indoors. I wrote to customer services and their reply helped. Here it is:
"We have reached out to our Quality Department and they recommend checking all the moving joints to make sure that nothing is impeding the movement. Also, make sure that the different sections are connected properly and that the bolts on the base are tight. After you have done all of that, use a lubricant spray like WD-40 on the joints should take care of the squeaking."
I finger tightened the bolts at the base and sprayed the joints with WD-40 and that fixed the creaking sound. If you still want a little creaking, don't spray all the joints. GrandinRoad has excellent customer service.

Date published: 2018-08-19

Rated 4 out of
5 by
VKCL from
Moving is a nice effectThe moving of this tree creates a nice effect. The first one I received had a defective motor that grinded all the time, so I returned it. The second one the motor is much quieter but the overall design of the tree makes creaking noises, and I agree I don't think these are intestinal. I had to come out and look at the other reviews to see if others had the same issue, sure enough. It can be a bit loud sometimes, not necessarily a bad thing for Halloween, but can be a bit much after a while. Wish they would have made this for outdoor use not just covered outdoor use. It is overpriced, but most items on this website seem to be.

&nbsp;I bought the tree right before Halloween last year, used it a few times because I bought it a few days before Halloween then stored it for the season. I just plugged it in and it lights up but no movement. Maybe it&rsquo;s the cord? Pls advise.&nbsp;

Asked by: Sandra ATL

Thank you for your interest in the Moving Halloween Trees. Check all the connections and make sure that they are all connected securely. If you have done that and it is still not moving, please call in to the Product Specialist Department at 800-491-4958 and they can assist you further with this.

Answered by: RWGrandinRoadService

Date published: 2018-10-22

Bought 2 of these trees. One working fine. The other tries to start and then it stops and only vibrates. Any suggestions?

Asked by: Pammy58

Thank you for your interest in the Moving Halloween Trees. Please call in to our Product Specialist Department at 800-491-4958 and they can assist you with this.

Answered by: RWGrandinRoadService

Date published: 2018-10-02

Can these be used outdoor?

Asked by: LMricketts

Thank you for your interest in the Moving Halloween Trees. This item is designed for indoor use only.

Answered by: JLGrandinroadService

Date published: 2018-09-12

I just received my tree and set it up. &nbsp;It lights perfectly but I can&rsquo;t seem to get the motor to start making the tree move. &nbsp;I have plugged the motor in several times in different plugs but nothing happens. &nbsp;Does it need to warm up a bit?

Asked by: graciecaroline2

Thank you for your interest in the Moving Halloween Trees. Please call in to our Product Specialist Department at 800-491-4958 and they can assist you with this.

Answered by: RWGrandinRoadService

Date published: 2018-08-29

Glitter

Do these trees have any glitter that fall off and make a mess everywhere?
Thanks!

Asked by: Jen

not really, it's sparkly garland, not glitter. A few pieces of garland have come off but not a ton that makes a mess

Answered by: kja227

Date published: 2017-09-18

Will the branches support small ornaments?

Asked by: LC

Yes! I have the spooky hollow tree from a few years ago and the branches are softer then this one and I have tons of ornaments on that one. This one can definitely hold ornaments.