Finding the real pain area is critical for successful implementation of CRM in a

Why only the Large Organisations have Fun ?

Enjoying the benefits of Information Technology was a luxury till recent days. We can say, that era is on way to become extinct. Hope you all agree with me. I am sure, there will be few who disagree with me too. :-)

Re-engineering Customer Process ( with CRM applications)

Re-Engineering Customer process may feel as a new terminology for few readers. In every organisation, there is a process, which deals with their customers. Usually its not been attended to because of the ignorance of the topic or because there is no enough mechanism to manage it effectively.

Relevance of effectively managing LEAD and OPPORTUNITY in Small and Medium – G

Business leads are always the lifeline of any growing organisations. Lead lifeline graphs will show you how your organisation is going to perform over the next few months or years, depending on your type of business.