My problem was during the check-in process.. I have already booked and paid for the booking but they denied check-in..

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Oyo 11919 Dock InnManager replied in a day

Hi Manojkumar Chavala
I am really apologetic about your experience with the property. This is not the kind of experience I
would want my guests to have. Thank you for taking out time to highlight the issue. Your feedback
will help me in handling future guests more diligently.
Hoping to serve you better if we cross our paths again.
Thanks

Ashok Kothamasu LnvstVerified Guest 5 / 52018, 18 Jul

Good

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Oyo 11919 Dock InnManager replied in a day

Hi Ashok ,
I am happy to have served you. Trust me, it's a feeling of relief and immense joy when guests are
happy with the services, which involve a lot of hard work and effort form my end. You are an integral
member of the extended family now and I hope that you will keep supporting us.
Have a great day ahead :)
Thanks, Atif

Phani SreeVerified Guest 5 / 52018, 18 Jul

everything is up to the mark friendly staff good view and pleasant atmosphere.

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Oyo 11919 Dock InnManager replied in a day

Hi Phani
I am happy to know that you liked my services. I am happy to have served you and feel delighted to
read your feedback. You’re most welcome to revisit my property and I would seek your continuous
support and love. It’d be great if you can spread the word among your circle.
Have a great day ahead :)
Thanks,
SAJAN

Madesh RajaVerified Guest 1 / 52018, 11 Jul

don't book this hotel as they saying they are not accepting any booking done through Gibibo. and they say this not after booking done instead when you go for check in they won't let you in. pathetic m

Hi Madesh Raja,
I am really apologetic about your experience with the property. This is not the kind of experience I
would want my guests to have. Thank you for taking out time to highlight the issue. Your feedback
will help me in handling future guests more diligently.
Hoping to serve you better if we cross our paths again.
Thanks,
Rachit