Content Unavailable Eight

You may see an error along the lines of:Please check that the file exists and the necessary drive is mountedBasically, this means that your server couldn't find the content at the expected location. More technically, the Server was unable to find the expected filename at the expected filepath.Why is the Content Unavailable?There are multiple reasons why a media item might be unavailable:The file has been renamedThe file has movedThe drive on which the file is stored is not mounted (e.g. a USB drive is not plugged in)The drive on which the file is stored is mounted with a different name. This can happen unintentionally sometimes if the drive is improperly removed and then plugged back in, which can cause it to mount with a new name.If you look in your App at the media item and click the Unavailable icon, you'll see the expected full filepath and filename listed. You can use that information to help investigate whether the expected filename exists at the expected filepath.The support forums are a great resource if you're having issues with content not being found.

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Jordan Turner is a reporter at Examiner.com and AXS News. He started this role in October 2011. Turner is responsible for long-term enterprise and breaking news coverage. His beats include "Animal Welfare" and "Social Issues". Turner is a leader at covering Wisconsin area news, however, he will write about all relevant issues he feels deserves coverage. To submit a story idea, shoot him a message or tweet. If of interest, you can expect a response within one business day.