Storage Policy

Storage of Files, Documents, Deeds and Wills

The Firm will retain all files and documents relating to a client’s case/s (other than any documents which are in the client’s possession or returned to the client) for no longer than two years from the conclusion of the Firm’s involvement in the matter/s. Please note that the Firm is not able to store files and related documents indefinitely and, therefore, the Firm can destroy them after the aforesaid time. The Firm will not destroy Documents, Deeds, Wills and the like which a client asks the Firm to deposit in our Deeds’ Store.

If a client asks the Firm to retrieve any files, Documents, Deeds, Wills and the like from storage, then there is a charge of £50 plus VAT at the prevailing rate (“the Administration Fee”), although the Firm will not normally charge that fee if it retrieves documents to enable the Firm to carry out further work for the client. However, the Firm will charge for any work necessary to comply with instructions given by the client in connection with retrieved documents and the client will be notified separately as to the additional fees that become payable over and above the Administration Fee.

Any data that you submit using the web form will be held by Keoghs, Nicholls, Lindsell & Harris as Data Controller and will be held securely and in accordance with the [General Data Protection Regulation][the Data Protection Act 2018] for 12 months before being securely and confidentially destroyed. Your data will not be disclosed to any third parties without your consent or as otherwise allowed by the relevant Data Protection legislation and will only be used for responding to your query (or purposes associated with that purpose).You have the right to be informed about what data we hold about you long with other rights et out in the legislation. Further information about your right user the data protection legislation can be found at www.ico.org.uk.

Authorised and regulated by the Solicitors Regulation Authority SRA number 00071142

Any data that you submit using the web form will be held by Keoghs, Nicholls, Lindsell & Harris as Data Controller and will be held securely and in accordance with the [General Data Protection Regulation][the Data Protection Act 2018] for 12 months before being securely and confidentially destroyed. Your data will not be disclosed to any third parties without your consent or as otherwise allowed by the relevant Data Protection legislation and will only be used for responding to your query (or purposes associated with that purpose).You have the right to be informed about what data we hold about you long with other rights et out in the legislation. Further information about your right user the data protection legislation can be found at www.ico.org.uk.

Coronavirus Update

The firm is still open but all staff are now working from home, wherever this is possible. However, and in view of the Government’s lockdown, we ask that you do not visit the office but simply make contact by telephone or email.

We will continue to monitor the situation as it develops and will try to keep you updated on any further developments. In the meantime, we thank you for your co-operation and hope that you, your family and friends remain safe and well at this very difficult time.