Privacy Policy

All DentalWorks affiliated practices value the trust patients place in the practices for their dental care. This Privacy Policy is intended to explain what Dental One, Inc., the management company for the affiliated practices, does with the information collected through DentalWorks.com. If you have additional questions or would like further information on this topic, please feel free to email [email protected]. Dental One may update this policy from time to time by posting revisions on this page. Please check the policy periodically for changes. For more information about how Dental One treats your medical information, please see the HIPAA Privacy Notice.

What Type of Information Does DentalWorks.com Collect and How Is It Used?

Dental One gathers only the customer information needed to administer the business, provide superior service, and communicate offers on merchandise and services that may be of interest to you. This site does not knowingly collect personally identifiable information from children under age 13.

There are two categories of information that may be collected about you when you visit the site. The first type is personally identifiable information, such as your name, address, telephone number, email address, insurance information, and Social Security number. All personal information you provide is protected by Secure Sockets Layer (SSL) encryption software. Such information will be used solely by Dental One or its representatives for the purpose of confirming eligibility, evaluating and administering claims for benefits, and as otherwise permitted by HIPAA policy or under law.

The second category is non-personally identifiable information. Data, such as your IP address, browser type, domain name, specific web pages through which you click, and the amount of time you spend on the site, is gathered in order to gain a better understanding of site development needs. This data is collected automatically and utilized on an aggregate basis to help us identify and analyze trends, assess the popularity of individual pages and features, and monitor performance so that the website and your user experience are improved.

What Information Is Shared and with Whom?

Dental One does not rent or sell customer information to outside marketers. However, in certain circumstances, your customer information may be shared with trusted service providers that need access to your information to provide operational or other support services. To ensure the confidentiality and security of your information, service providers must agree to safeguard your information in strict compliance with the policy. We also may provide information to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the law requires it. In the event of a sale of all or part of one of Dental One’s affiliated businesses, we may share customer information related to that business as part of the transaction.

In order to better educate patients about the causes and consequences of various dental conditions and provide additional information on innovative services such as Zoom!® chairside whitening and Invisalign® clear aligners, we have included links to other websites not owned or operated by Dental One. Any information you share is not transferred to these sites. Since we have no control over the content or operational practices of any site other than our own, we urge you to review their privacy policies thoroughly.

Is My Information Correct and Secure?

Maintaining accurate and secure customer information is critical to Dental One. We will monitor and adopt, as appropriate, new technological developments that are designed to promote the accuracy and security of customer information.

Does Our Website Use Cookies?

“Cookies” are small pieces of information that are stored by the browser on your hard drive. Dental One may store some information on the visitor’s computer in the form of a cookie or similar file. The cookies that are configured by us do not contain any personally identifying information such as your name. The cookies allow us to recognize you when you return to our site and to provide you with a customized experience that we feel will be of value to you. For example, these files allow us to tailor your user experience to reflect your expressed interests and preferences.

Can I Disable These Cookies?

Most web browsers allow you to exercise control over cookie files on your computer by erasing them, blocking them, or notifying you when such a file is stored. Please take a look at your particular browser for instructions on this function. If you decide to disable a DentalWorks.com cookie, please note that you may not be able to take full advantage of some features on the site that help give you a personalized experience.

Can I “Opt Out” of Receiving Promotional Emails from Dental One?

From time to time, Dental One may send you emails with appointment information or promotional offers. You may choose to unsubscribe from the emails at any time at your discretion.