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As Librarians, we want our collections to be used, but what happens when E-Resources are used “too much”? This presentation will describe how Thomas Jefferson University adjusted security procedures after excessive downloading was detected and access was suspended by a vendor. Discussion will include EZproxy security, log analysis, interdepartmental relationships.

Laura McNamara is the Electronic Resources Librarian at Thomas Jefferson University in Philadelphia, where she manages the library’s electronic resources and interlibrary loan services. She has a BS from Rochester Institute of Technology and MSLS from Clarion University of Pennsylvania.