“There will always be a need for dialogue, and if we are to have a meaningful conversation with our users, we have to facilitate the conversation with an interface that welcomes them with open arms… By asking users to engage on a personal level, we are creating a relationship based on shared ownership of knowledge and value. And best of all, it doesn’t feel like work. Actions really do speak louder than words.” – Zeus Jones

“Designers spend much of their time thinking through problems from the ‘outside in.’ Contrasted with the ‘inside out’ approaches that typify corporate business agendas, this methodology focuses on the perspective of customers and end users when analyzing and crafting solutions. Applying this perspective to strategic work creates more genuine relevance.” – Luke Wroblewski

“The more we listen to and try to understand what are clients/users are looking for, we can refine our products, and processes in an effort to keep them engaged, and appeal to potential users and clients. With our users in mind and the right vision we can plan, and develop successful applications that don’t fade, because they are based on user needs, not trends.” – Aaron Irizarry

“If I could tell you one thing about getting involved in design, it would be to have passion. Have undying, unending passion for what it is you’re doing. You’ll run up against people who don’t understand it, who don’t want to pay for it, who don’t respect it. Ultimately, none of that matters if you have the passion to make it happen.” – Jon Kolko

This quote is from the School of Visual Art’s video series “Video Notes from the Field” in which design experts discuss their advice about becoming a designer.

“Good designers happen to have talents or skills that allow them to make their point of view tangible, but that’s not enough. Designers should be engaged due to their ability to create and support a strong point of view first, followed quickly by their ability to produce the goods.” – Brett Lovelady