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The Energy Line, 24-hour Audio Response System

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To Report a Lost or Stolen Debit Card

Call the card issuer directly at (800) 264-5578 or contact Member Services.

To Reset PINs and Passwords

To reset your PIN or password for Energy@Home, eStatements, The Energy Line or your ATM/debit card, please call Member Services at (617) 325-1999 or send an e-mail. Requests received by noon will be processed by the end of the business day. Requests received after noon will be processed on the next business day.

The Energy Line 24/7 Audio Response System:

Third Party Site Disclaimer

You are now leaving Energy Credit Union's web-site and are going to a web-site that is not operated
by the credit union. Energy Credit Union is not responsible for the content or availability of
linked sites.

Please be advised that Energy Credit Union does not represent either the third party or you, the
member, if you enter into a transaction. Further, the privacy and security policies of the linked
site may differ from those practiced by the credit union.