IBM Petroleum Solutions for ProSource

Frequently asked questions

Get answers to the most commonly asked questions about this product.

Getting started with this product

How do I purchase IBM Petroleum Solutions for ProSource?

You can purchase IBM® Petroleum Solutions for ProSource through Schlumberger and a designated IBM Business Partner® within your geography. To get this process started, request a consultation through a Schlumberger Account Manager within your geography.

How do I learn more about this offering and how it works?

To learn more, request a consultation through a Schlumberger Account Manager within your geography.

Where do I find additional information about ProSource and its reference clients?

Case studies can be found on https://www.slb.com. Search for “Migration to ProSource System Optimizes Log Data Management for Pemex” and “SNPC Improves Data Delivery with ProSource Front Office.”

Is there a resource where I can learn more about ProSource capabilities?

You can start this process by requesting a consultation through a Schlumberger Account Manager within your geography.

Can I purchase IBM Petroleum Solutions for ProSource through Schlumberger?

Once you schedule a consultation with your Schlumberger Account Manager, they will guide you through the process of understanding your requirements and provide guidance on the appropriate solution to fit your needs.

Support

Does IBM support the ProSource application?

IBM Petroleum Solutions for ProSource support is initiated through the Schlumberger customer call center and call routing is handled based on entitlement.

Does Schlumberger support IBM Storage and VersaStack?

No. Support for IBM Storage and VersaStack should be handled through the appropriate Business Partner or IBM seller channel. VersaStack support calls should be routed to the appropriate Cisco support line. IBM Storage or IBM Tape should be handled through the IBM support center.

Other common questions

How do I ensure that IBM Petroleum Solutions for ProSource meets strict security guidelines?

IBM Petroleum Solutions for ProSource is primarily an on-premises solution that was architected with security in mind. To learn more about the security capabilities that exist for this solution, please schedule a consultation with our subject matter experts.

What data types can be managed through ProSource?

ProSource provides the capability to acquire and manage all exploration and production data types. This includes wells, deviation surveys, well logs, markers, rock samples, stratigraphy, well tests, etc.

What is the ProSource track record in oil and gas?

ProSource has an installed base of 230+ installations with 2,500 users across 45 countries.