Description

How do I Top Up?

1. Choose the carrier
2. Choose an amount of funds you want to add
3. Enter the cell phone number you’d like to recharge
4. Make the payment

How soon is a top up sent?

We send your order immediately to the mobile phone service provider, who is responsible for processing the top up.

Most top ups are delivered in 30 mins unless further verification is needed.

Order received outside of business hours will be processed on the next day.

Occasionally a mobile service provider may experience a system delay that prevents a top up from being processed immediately. Both you and the receipient will receive an SMS confirmation message when the top up has been completed successfully.

What should I do if the recipient did not receive the top up that I sent?

Please contact customer service and provide the details of your order: the transaction ID number and the recipient’s mobile phone number, mobile service provider and country. Our Customer Service team will contact the mobile service provider about your top up.

Occasionally a mobile service provider may experience a system delay that prevents a top up from being processed immediately. If you have received a “On-Hold” notification in your account’s order history, please wait until you receive final confirmation of the status of your top up order before contacting us.

Please double check the number you input on the next page. NO REFUND for incorrect numbers.

Additional information

2 reviews for AT&T GoPhone Refill

Rated 5 out of 5

f0013c27(verified owner)–February 21, 2015

Fast service thanks

Rated 4 out of 5

Crat1967–November 16, 2017

I’ve been a loyal customer for months now and I love their fast process in the orders. I also adore this support team because there are times that I’ve encountered error on my order and the support was helpful and very informative and address/resolved my concern.