(English only)

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The opportunity

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In order to cope with our fast developing business, we are looking for a Customer Service Manager with high level of professionalism, flexibility and communications skills to provide excellent customer service to our customers. The position will be located in Shanghai, China and report to Inspection Operation Direction as part of the Operation Department.

The Duty

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Onboarding new customers: creation and revision of instructions, set-up in Eurofins | AQM digital platform, training of local operation managers and report reviewers

Maintaining the relationship with the customers: handling all customers’ queries, working with customers to update programs/ instructions,