If any "Existing" Dish Network customers want this service and there account is in good standing, they can "dish it up" for $99. They would get a hopper, and up to 3 joeys for this $99 cost installed New 2 year agreement would have to be signed. Even if you just got Dish Network installed 30 days ago this $99 deal applies.

If someone is a new customer, the above is free if a person has good credit.

These Joeys and hoppers can start being sold tomorrow They can not be activated until 03-15-12 though.

I just spoke to DISH and they told me my upgrade fee would be $500. I've been a DISH customer for less than a year. Account in good standing. I asked why they could offer it free to new customers and do nothing for existing customers and I was told their hands are tied. Very disappointed in DISH.

Dish offers deals but once you get one, you cannot get another one until 12 months after your previous one. If you got a deal less than 12 months ago, you need to wait for your year to end in order to get your next one.

I just spoke to DISH and they told me my upgrade fee would be $500. I've been a DISH customer for less than a year. Account in good standing. I asked why they could offer it free to new customers and do nothing for existing customers and I was told their hands are tied. Very disappointed in DISH.

New member; found this site on a web search. I've read all the pages, and didn't see this addressed.
1. If there are two Hoppers, is the fee still $10 for the whole house DVR or is it $20?
2. I performed a brief chat online @ Dish yesterday. There is no means to output from a Joey or Hopper to a SDTV?

I have one 622 HD/DVR and a 625 SD, have been a subscriber for years, so I have 4 tuner capability. Assessing my needs with what is written here, I see I'd likely need two Hoppers. Most of the stuff we record would not be covered by PTAT.

Since posting, I found a document (like 10 MB, so I can't attach it, and I went to so many sites I don't know which one this came from) that breaks down the costs for the Hopper and Joey. I did a screen shot of the pricing page and will attach it if possible.

Edit
Found a page that appears to have the training guide as well as other resources, but I don't have enough posts to post it, so I'll space it out:

I just spoke to DISH and they told me my upgrade fee would be $500. I've been a DISH customer for less than a year. Account in good standing. I asked why they could offer it free to new customers and do nothing for existing customers and I was told their hands are tied. Very disappointed in DISH.

After a couple of unsuccesful attempts though 1st level cust service reps I was able to get connected with a 2nd level loyalty rep (I mentioned I was looking into cancelling service so the first rep made the transfer). The rep offered to waive the installatin fee ($95) plus offer a $5 account credit for 6 months. I am a 4 yr customer (Top 200 service) and was out of contract so I think that was the key. I did have to pay the one-time $100 upgrade fee and renew for 2 yrs but I don't think I will be going anywhere before then. Good luck.

The pricing for the Hopper/Joey is as follows. The first Hopper is included with the price of the programming package. There is a DVR Service Fee $6 per month plus $4 Whole Home DVR Service, totalling $10 per month (this fee is charged once on the account no matter if 1 Hopper or 2). Any additional Hopper or Joey is $7 per month each. For example, 1 Hopper and 2 Joeys equates to $14 per month ($7 each for Joeys). If you have further questions, please let me know. Thanks.

Quote:

Originally Posted by RP_2012

Since posting, I found a document (like 10 MB, so I can't attach it, and I went to so many sites I don't know which one this came from) that breaks down the costs for the Hopper and Joey. I did a screen shot of the pricing page and will attach it if possible.

Edit
Found a page that appears to have the training guide as well as other resources, but I don't have enough posts to post it, so I'll space it out:

I read through this thread and didn't see anyone posting any real time figures of what it cost them to upgrade and I don't think it's against forum rules to do so. I'm going to give you guys my current setup and the results of me calling Dish customer service @ 10:43 cst to inquire about hopper/joey upgrade.

On my bill I was only paying monthly for the 612 & 211 and after reading up on the hopper/joey system I at least thought it was worth the call to Dish customer service to see if I could get the new equipment in my house and still pay around the same monthly. Not 30 dollars more if my math was right from the prices I've seen here so far.

I told the rep I was inquiring about the hopper/joey system but didn't want to pay more monthly than I was already paying. I wanted to know if I could keep my 722k and order a hopper/joey, she told me that I couldn't do that. I asked what my monthly expenses would be if I got the hopper and 3 joeys? She told me the regular pricing and then said "but I understand you want to save money so here's what I can do for you" let's just say I didn't think the conversation was going to go the way it did. She cut HBO/Starz to 14/month from 26 (i have to call back after 6 months to keep that price) waived the installation fee and cut the $99 fee to 55. I was so amazed by what she told me that I forgot the rest of what she did but after it was all said and done my bill before taxes is at least $2 cheaper with the hopper + 3 joeys than my previous setup mentioned up top. I will have everything setup this Sunday so amped right now.

BTW I don't know if Dish does things like hike the price up after you've reached your two year agreement but I confirmed that my pricing would stay the same after contract is up.

It has always been stated that once you do not have freebies and you are at your normal subscription rates, your rate is the same whether you are under contract or not. There are many subscribers who do not want a contract and buy their equipment, their subscription is the same as anyone else.

If any "Existing" Dish Network customers want this service and there account is in good standing, they can "dish it up" for $99. They would get a hopper, and up to 3 joeys for this $99 cost installed New 2 year agreement would have to be signed. Even if you just got Dish Network installed 30 days ago this $99 deal applies.

If someone is a new customer, the above is free if a person has good credit.

These Joeys and hoppers can start being sold tomorrow They can not be activated until 03-15-12 though.

OK. I just moved to town Feb 25th. Got Dish installed Monday the 27th. When I talked to cust serv no one mentioned the Hopper.
Now I'm hearing about it and it seems much better than the one 722k and one 211k that they set me up with. So i call cust serv and I'm told I can't get it cause I didn't call within 10 days of new service. (even though it was only available 16 days after I signed up). If I want it it'll cost $400 ($200 for a hopper and $100 ea for 2 joeys).
So I've spewed at a couple of different agents to no avail . But I might consider paying $99, but not $400. So can someone explain the above quote with ref to me, a 23 day customer? No one at Dish offered me a $99 option.

The Hopper was introduced last week and was not available when you signed up, nor does csr's have info on equipment until they are released. You are allowed to upgrade after 12 months from your previous upgrade or initial install. You can buy the equipment or wait till next Feb. This is one of Dish's rules and they will not deviate from this one.