HP Officejet Pro 8100 Troubleshooting Copy

A routine quality problem that can be experienced with the Copy function:

Poor resolution output with vertical and horizontal lines and color bands in the printouts

Guidelines from 123.hp.com/ojpro8100 troubleshooting:

Clean the scanner:

An unclean scanner results in the appearance of lines and color bands. It is essential to clean all trace of fingerprints, dust, debris, and smudges from the scanner’s glass. A soft, lint-free cloth can be used to clean the document feed slot and the lid.

In the ADF: Dust and paper residue accumulates into the automatic document feed rollers. Ensure that the printer is turned off to clean this.

Settings:

Copy Settings:

Press the Copy button on the printer’s control panel

Changing the Copy Settings will ensure Print quality improvement

Select Settings and click on Optimization or Quality

Choose from an range of modes to maximize quality of output: Reduce/Enlarge, Optimize, Draft Mode etc.

Printer Resetting

Remove all items from the glass of the scanner and the ADF

Close the scanner’s lid

Disconnect the power cord

Wait for at least 60 seconds

Recalibrate the printer

Reconnect the power cord

Load the document

Perform the copy function once again

Printer servicing

If none of the above works, call for printer servicing

HP Officejet Pro 8100 Troubleshooting Ink cartridge problem

General problems with ink cartridges: Cartridges missing or incompatible cartridge

Perform compatibility checks of ink cartridges with the printer

Black ink cartridges used should coincide with the number prescribed for a particular region

Authentic toner and cartridge replacements should be purchased from genuine dealers

Clean the Electrical cartridge contacts

It is best to utilize a swab or a lint-free cloth to clean all electrical cartridge contacts including the contacts on the cartridge and the ones located inside the printer

Dry out the cartridges for about 10 minutes before inserting them back into their compartments again

Cartridge issues can also be resolved by removing and reinserting the cartridges

Solution 1: Restart the printer

Disconnect the power cord

Wait for about 10 to 15 minutes while the printer power is still on

Connect power and turn the printer on again

Solution 2: Place and Position the cartridges correctly

First, Remove and replace the black cartridge

Then, remove and replace the tri-color cartridge

Close the scanner’s lid and check for error messages

HP Officejet Pro 8100 Troubleshooting Printer not found

http://123hpconnected.comtech365.com/ojpro8100-officejetpro-8100-driver-download) network driver downloads and setup can face the following problems in Windows:

Unable to find printer and Printer not found

The 123.hp.com/ojpro8100 printer, computer and router have to be restarted – turn them off and on

Detach the power cord from the printer and its associated devices

Reconnect and turn on all devices again

Verify the printer’s network connection

For a wireless Connection: Turn on Wireless signal on the printer

For a wired connection: Look for a steady green light

Manually connecting to the printer network

The HP installer will automatically locate the 123.hp.com/ojpro8100 printer

The Wireless Setup Wizard will guide you to accomplish the wireless setup

The HP driver and software have to be reinstalled once again

Running the Scan Doctor tool

Run the free Scan Doctor tool for a diagnosis and resolution scanning and printing problems

Temporarily disable the firewall software on the computer

Sometimes, the firewall blocks threats and also any communication between the printer and the computer

Helpful tip: When the setup is incomplete, uninstalling the HP driver and software can help