The only time you need to be available is if we need to gain
access to an inside meter or if we would need access to a gated or locked area.
In most cases, the meters are located on the outside of the building where we
typically have access.

Typically, there is no cost associated with establishing service.
There may be charges associated with unsealing a meter, or requests for work to
be completed outside of our normal work hours - Monday through Friday, 8 a.m. to 4:30 p.m.

Can I sign up for the Budget Billing at the time that I request a new account?

Yes, in most cases. We will review the last 12 months of actual
usage and provide you with a quote for your monthly average. If you are moving
to a recently built home we will ask you several questions about the home to
obtain an appropriate usage estimate.