Solutions

Click-and-collect is a big hit with shoppers. But how can retailers deliver in-store experiences that match online expectations? One way is by mobilising staff and information. Ascom retail solutions, for example, make sure voice and text messages get through to store staff - wherever they are. Such mobility holds down overheads, while helping to ensure fast turnaround times and smooth shopping experiences. Ascom: the click-and-collect solutions experts.

Removals and recalls are a fact of retail life. But with the right communications solution, it’s possible to minimise their impact - while still acting promptly to ensure customer and staff safety. The key lies in getting the right information to the right people at the right time. Which is why we developed Ascom NetPage. It’s a function within our Ascom Unite software that lets one person at one web browser send text messages to any defined wireless device in the Unite system.

Customer satisfaction requires mobile personnel; staff who can quickly attend to customer demands and events throughout a store. But mobility can leave staff vulnerable, especially when working alone at large retail units or malls. Which is why so many retailers worldwide entrust Ascom to devise their personnel safety and alarm solutions.

Store workers unprepared for deliveries… warehouses not responding to delivery notifications… deliveries not synced with customer demand… excessive energy consumption… malfunctioning refrigerators going unnoticed. An integrated communications solution from Ascom can help you overcome all these challenges - directing and escalating alerts and messages to and between staff, buildings and equipment. Ascom: the proven supplier of technical alarm solutions for the retail industry.