COMPONENT SALES:

BUILDING SALES:

CREDIT FAQ’S

Can I pay my bill by credit card?
Yes, we accept Visa, Master Card, American Express and Discover Cards.

Do you take check by phone?
Unfortunately at this time we are not equipped to offer this service.

Can I pay my bill online?
Unfortunately at this time we are not equipped to offer this service.

How do I apply for OPEN account terms with your company?
You must first complete the Whirlwind Steel Buildings’ credit application.

Component customers must also complete the “Terms and Conditions for Sales of Goods’” form.

Buildings customers must complete a building contract.

Once we receiving the completed information we will process your application to determines if you qualify for “Open” account terms. Please note: Competitor Credit trade references are extremely important.

How is my credit line established?
Your line of credit is established based on the information provided from trade references and other confidential credit/trade sources, and through any financial information you have submitted.

What if I do not qualify for OPEN account terms?
We offer several payment options, please contact the credit department directly for additional details..

My company/order(s) are tax exempt. What information do I need to provide?
In order to comply with the majority of state and local sales tax law requirements, we must have in our files, a properly executed exemption certificate for any customer claiming sales tax exemption.
If we do not have this certificate, we are obligated to collect sales tax for the state in which the property or service is delivered.
If the buyer is entitled to a sales tax exemption, the buyers needs to submit the appropriate certificate to the credit department.

Where do I return my credit application for OPEN account terms?
All credit applications should be returned to the Whirlwind Credit Department via fax: 832-553-4893 and the original mailed toWhirlwind Steel Buildings
PO Box 75280
Houston, TX 77234

What are estimated monthly purchases?
This is the amount that you estimate your company will spend with Whirlwind in a 30 day period, or the credit line you are requesting.

Do I need to fill out what my estimated monthly purchases will be?
Yes, in order to accommodate your building needs, it is important for us to have an idea on the amount of credit you will need on a monthly basis.

Do I have to send back all pages of the credit application?
Yes, to be considered for open terms, it is necessary that we receive all pages of the application back.

Can I send my own information sheet instead of the Credit Application?
In all instances, a credit application must be returned to the credit department. However, you may send your own information sheet with our credit application with your information filled in at the top of page #1, and the application must be signed on page #2.

Who can sign the credit application?
The credit application must be signed by an officer of the company or the owner of the company. The officer/owner(s) of the company must be listed on page #1 of our credit application or on the customers own information sheet.

Who do I list as trade references?
You should list at least two or more metal building suppliers if possible. Other material suppliers are also acceptable. Sub-Contractor references will not be accepted.

Is it necessary to fill out the customer information sheet?
Yes, this provides us with the necessary information to set up your account.

Where do I return the Customer information sheet?
All Customer information Sheets should be returned to the Whirlwind Credit Department via fax: 832-553-4893 and the original mailed to Whirlwind Steel Buildings
PO Box 75280
Houston, TX 77234

Do I need to provide a copy of my drivers’ license?
Yes, we will need a copy of the drivers’ license of the person(s) who will be authorized to sign checks.

Where do I return the Terms and Conditions for Sales of Goods form?
You can return the Terms and Conditions for Sales of Goods to the Whirlwind Credit Department via fax: 832-553-4893 and the original mailed to Whirlwind Steel Buildings
PO Box 75280
Houston, TX 77234

Is it necessary to fill out the components terms and conditions?
Yes, potential customers will not be able to purchase metal building materials without completing this form.

Who can sign the terms and conditions?
The terms and conditions must be signed by an officer or owner of the company.

Why do I need to fill out the jobsite information sheet?
A jobsite information sheet is required on all orders of $10,000.00 or greater. Without this information, your order cannot go into production. This information also helps to insure that your material is shipped to the correct location.

When do I fill out the jobsite information sheet?
A jobsite information sheet should be filled out at the time of your order ($10,000 or greater) with our sales department.

What information is required on the jobsite information sheet?
The required sections on the Jobsite Information Sheet are:

Whirlwind’s Customer

Jobsite

General Contractor

Final Owner

If there is duplication information (for example if the final owner and the jobsite are the same you may say “Same as jobsite”
Financing information is required on all jobs involving loans, otherwise note as N/A.
Surety information is required when a job is bonded, otherwise note as N/A.