problem with bt e-grip

well first of alli just bought an egrip from canadien paintball and its only been like (now 5 days) and i just started using it for the first time on the third day and it was working ok....felt a bit differnt because it did not hit its rampage mode for some reason and it took it about 2 pulls of the trigger for it to fire once.....

so when i opened it to tech it at there proshop it noticed that the small little piston wasnt really hitting the part of the trigger far enough to release the bolt, so that it can let the hammer go farward to shoot(basicly to let the marker fire).

then the proshop told me to switch batteries ...might be because of that...so i did and it did the same thing....and for some reason i switched back and now that little peace stoped moving compleatly...(the samll part that hits a small trigger that releases the bolt)

now the only thing that is working on the e-grip is the lights flashing on and off everytime i pull the trigger and well the lights.....

the thing that is not working is the small compresser (i think thats whats it called) is not moving completely....

can anyone help me??

please email me if you know exactly what is rong because i tryed to email btpaintball 2 days ago but nothing and i cant even register my paintball marker because there site is under construction or somthing...and i need this to work for a BIG game comming up in two weeks

Two trigger pulls to fire the marker = either sear height is too high, or the capacitor is fubar. Have you tried adjusting the sear height?

To adjust the sear to proper height:

Take the small allen key that came with your grip and , with the grip installed but the battery removed and the marker cocked but NOT AIRED UP, insert it through the top hole in your trigger and engage the sear height adjustment screw. Turn the screw in (clockwise) untill the marker just de-cocks. Now turn the screw back out 1 1/8 turns. To prevent the screw from creeping back during use you should really remove it and put some blue loctite on it before you do the adjustment.

If you properly adjust it and it still won't fire with a fresh brand name alkaline battery installed, you'll need to send it to BT for repair/replacement. If I were you, I'd take it back to where you bought it and exchange it for another one.

Two trigger pulls to fire the marker = either sear height is too high, or the capacitor is fubar. Have you tried adjusting the sear height?

To adjust the sear to proper height:

Take the small allen key that came with your grip and , with the grip installed but the battery removed and the marker cocked but NOT AIRED UP, insert it through the top hole in your trigger and engage the sear height adjustment screw. Turn the screw in (clockwise) untill the marker just de-cocks. Now turn the screw back out 1 1/8 turns. To prevent the screw from creeping back during use you should really remove it and put some blue loctite on it before you do the adjustment.

If you properly adjust it and it still won't fire with a fresh brand name alkaline battery installed, you'll need to send it to BT for repair/replacement. If I were you, I'd take it back to where you bought it and exchange it for another one.

i tryed to send it back to where i got it....(canadien paintball) and they told me its a $20 sitting fee and no they will not replace it i have to send it back.....andi h ave to get my bt registerd with bt but there site is down and i need my egrip fixed i got a big team game next week.....and the capacitor is not moving at all....its not the fact that it was moving a bit but now its not moving.....and the lights are on and everything....

It's actually the solenoid that moves the sear, the capacitor is what stores the voltage that fires the solenoid. It's the black cylinder that's connected to the board by two wires. Does the light blink when you pull the trigger?

It's actually the solenoid that moves the sear, the capacitor is what stores the voltage that fires the solenoid. It's the black cylinder that's connected to the board by two wires. Does the light blink when you pull the trigger?

Well, if you have access to a multi-meter you could test the capacitor and solenoid but attempting a homebrew fix is gonna demo your warrantee. I'd say it's definately a board/cap/solenoid issue. That sucks that Canadian Paintball has such s____y customer support. I won't be using them for sure. Looks like you need to give BT a phone call, they'll definately fix it for you but you won't have it back in time for your game...where are you at? If you ask over at BT Warrior, somebody might have a grip they'd loan you till you get yours back.

Well, if you have access to a multi-meter you could test the capacitor and solenoid but attempting a homebrew fix is gonna demo your warrantee. I'd say it's definately a board/cap/solenoid issue. That sucks that Canadian Paintball has such s____y customer support. I won't be using them for sure. Looks like you need to give BT a phone call, they'll definately fix it for you but you won't have it back in time for your game...where are you at? If you ask over at BT Warrior, somebody might have a grip they'd loan you till you get yours back.

would you actually think that they would lend my an e-grip for the game...i highly doubt it....but yea it is a crappy customer support they have....not even 3 days and they dont somthign about it.....-_- im from Toronto....

thanks to all for trying to help me out...-_- hopefully somone from BT hears me out in my situation....
thanks to all that tryed to help...hopefully somone from BT will hear me out on this
btw i did call them and they told me to eather go back to where i bought it or send it back because its totaly fried then if the solenoid is not moving....

and CP (Canadian paintball) told me to send it in because they are not a big buyer from them so they have to vouchers or some bullsheit, they keep compairing themselves with best buy how you can bring things in and they will replace it and they are not like that...altho on thier web sit it stats that " We are the number one (in bold and red) distributor for some of the major manufacturers" and i believe that BT is a major manufacurers (ben tippmann)