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Frequently asked questions

Does the extension work with every website?

Yes, Burning Vocabulary runs on the Chrome browser as an extension, it works on any web page.

How can I receive the next updates?

The extension for Chrome will be automatically updated as soon as we deliver new updates.

Why the saved words disappear?

If a free user uninstalls the extension, the marked words will disappear.

How many languages does it support?

We support 30+ popular languages like English, Spanish, French, Chinese, Japanese, etc.

What will I get if I buy one plan?

First, you will get the permission features and a license of our extension. Second, we are happy to provide support if you have some problems with our extension. Third, you may get our new features for free.

Can I have a refund?

It's a virtual product and not expensive for a year's service. Generally, we do not refund. Because we have a free trial version, so you have a try first. But in some special cases, we are pleased to refund.