Endorsements

No approved endorsements

About Andrew Penman

7+ years experience in a Shrinkage/Loss Prevention/Security role with previous retail management experience. I am seeking a new challenge where I can fully utilise the knowledge and skills gained in my career to date. I am looking to use my abilities to maximise the benefits to both the employer and attain personal job satisfaction in a challenging environment.

Professional History

Loss Prevention / Security Advisor

Full-time Employee

From Mar 2004 to Nov 2009

Responsible for supporting/driving the company security/shrinkage strategy, with the aim of providing a safe, secure and honest environment for staff to work in and customers to shop in. Covered up to 100 stores from Carlisle to the North of Scotland. Latterly covered 40+ stores primarily HIGH RISK in Glasgow and West of Scotland. Conducted investigations into appropriate cases of alleged theft, fraud, stock and cash loss or serious breaches of Company procedures and compile and present comprehensive reports and statements, in accordance with agreed ways of working, for both internal (disciplinary)and external use by the Police and Civil Recovery partners·Where required attend serious incidents, eg burglary, assault, follow up and advise on future incident prevention through either physical or training needs·Presentations as required (to store staff, managers, regional managers etc.) on current security and stock loss mattersLiase with outside agencies to recognise and minimise potential threats to the business and staff. Daily liaison with Uniformed Security Officer third party service providers. Responsible for driving Store Detective performance through service provider to maximise results.Provide expert professional advice to the company on all security/loss prevention related matters.In accordance with security risk categorisation monitor incidents of shoplifting, robberies, burglaries and other crime related matters to identify high-risk stores and assist the Regional Risk Manager in the allocation of Risk Category; directing resource as required.Investigate where required security related complaints from members of the public, compiling reports and recommendations for legal response and representing the Company in a professional manner.Required to be on call on a periodic rota basis for major incidents.Implement and drive the Staff Welfare/security element of the strategy involved promoting staff safety surgeries.

Store Manager (Shrinkage Project secondment)

Full-time Employee

From Apr 2002 to Apr 2004

Store Manager (on secondment to Shrinkage project as Best Practitioner – Shrinkage)In this role I was responsible to my Line manager for: -Raising shrinkage awareness within the divisionPromoting and sharing best practices within the divisionChecking procedural compliance through structured store visits, reports and action plansResponsible for organising shrinkage related training for the divisionProviding advice and assistance to all store managers and teams on the divisionTaking a lead role in all investigations on the divisionAchievements in this role include a major reduction in both known and unknown stock loss and a turnaround in results in poorer performing stores.

Store Manager

Full-time Employee

From Apr 1997 to Mar 2002

KwikSave - Store Manager – Bonnyrigg, Pennywell Road, Craigmillar, and Meadowbank (Edinburgh area)In this role I was responsible for the day to day running of the stores and management of the store teams, to which I was appointed in relation to delivering all targets e.g. sales, labour and shrinkage/stock loss, and for the profitability of the store within the business