I am working on recovering my daughter's laptop after a HD crash. So far, I've done half decent. The problem is I live in Japan. While I can speak Japanese well enough, the Japanese system is not wallet friendly. There is little do it yourself help here as everything is a service with a hefty price tag.

I installed the new HDD myself to much dismay of the shop I purchased it from. I was told it could be installed professionally for 10,000 yen (about $100). They almost ensured me it wouldn't work if I didn't let the professionals handle it. They also offered to install windows and the drivers for about $100 on top of that (Ridiculous considering windows was OEM on the machine and I still have the original product key. I installed and reactivated, no problem.)

Then came the driver problems. Toshiba Japan's site mostly has cute Toshiba themed jingles for download in the support/drivers area. Anyone who has lived in Japan probably isn't surprised by that. I'm having a hard time finding a network card driver that I have confidence in working (I've tried a few with no success.)

It appears that most Japanese simply drop it off at the repair shop and pay a bill near what a new system costs and never try anything themselves. Therefore, self help support almost doesn't exist.

The file name was Toshiba Qosmio F20 (PQF20) LAN Driver.
That file was a packet with three different .inf's. The .inf that worked was E100a325.inf.

Just installing the .inf didn't work. To get it to work properly I had to install a generic driver included with windows first. There are three generic drivers included that were similar to my device description, none of them worked.

Fortunately, I was able to install one of them and run the .inf as an update and it worked out. It was the third combination of generic driver updated with the .inf I tried, so I was pretty pleased.

Thanks for the links. I had been surfing English and Japanese sites for days and hadn't came up with anything that worked. Hats off to you.