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BUGWATCH: Q&A [English] - Found a bug? Tell me about it!

Comments

When making change at your fooditems, because maybe you have a new one…

All of the food items are replaced to another granary when switching in the item menu from normal view to list view... :"-)

Removed a food base lvl 14 from a 100% granary and after removing, i looks that i removed it from a 42% and the base lvl 9 from that 42% was automatic placed on the 100% granary… And the 42% granary switched places in het castle with the 100% granary.

Those buggs are getting more, and more, and more every day. This does not looks ridiculous, it is ridiculous!

Better take you loses, freeze the food and take a downtime for a few days to fix everything. The next thing is people start missing large amounts of rubies and what then? The game isn't trustworthy in this way...

in the 15 days since gge introduced this problem into the game, some progress has been made. They have finally admitted they have a problem !! and are talking about food calculations ... and apologizing for asking you to sign out and back in every hour to keep your food prod where is should be....24 times a day no less !!

BUT - no mention of honoring troop reinstatement requests ( you all gonna set your alarm 24 times a day to work around their screw up and keep your troops ? )

AND - no response to the request that reinstatement of troop requests be handled in a priority manner by customer service

AND - no statement at all about any consideration for all the lost coin spent to remove and replace food widgets

Now I posted what I am about to say on another thread which has apparently suffered a 'disappearance glitch'. this time I will make and keep a copy should it inadvertently meet up with a delete button.

Whether the food issue ... or the relic equipment issue ... or the broken events of late... or the ( you fill it in )...

the reality is the game is not nearly as much FUN anymore. Too much online time is spent trying to work around programming bugs, or signing out and back in because HTML has caused a freeze or the lag, or the map has whited out or just disappeared altogether... and it goes on. By the time your have managed around game design and programming issues, there is little time to play the game for .... FUN.

then add in customer service seems to have been instructed to hold the bottom line - don't use common sense, don't reimburse anything, and don't worry about customer 'cry mail'.

as a result, long timers are reaching their limit in increasing numbers and are 'taking time off', withdrawing from the game altogether, or selling their accounts. On US1, you have only to look at the vast areas vacant of any castles on the map. ( and then ask yourself how many of the castles that are still on the map have a player with one and only one account behind it?)

Players who are still here have hope for the game to be 'bug free' and FUN again. Let's hope gge can deliver on that before too many more players run out of patience.

in the 15 days since gge introduced this problem into the game, some progress has been made. They have finally admitted they have a problem !! and are talking about food calculations ... and apologizing for asking you to sign out and back in every hour to keep your food prod where is should be....24 times a day no less !!

BUT - no mention of honoring troop reinstatement requests ( you all gonna set your alarm 24 times a day to work around their screw up and keep your troops ? )

AND - no response to the request that reinstatement of troop requests be handled in a priority manner by customer service

AND - no statement at all about any consideration for all the lost coin spent to remove and replace food widgets

Now I posted what I am about to say on another thread which has apparently suffered a 'disappearance glitch'. this time I will make and keep a copy should it inadvertently meet up with a delete button.

Whether the food issue ... or the relic equipment issue ... or the broken events of late... or the ( you fill it in )...

the reality is the game is not nearly as much FUN anymore. Too much online time is spent trying to work around programming bugs, or signing out and back in because HTML has caused a freeze or the lag, or the map has whited out or just disappeared altogether... and it goes on. By the time your have managed around game design and programming issues, there is little time to play the game for .... FUN.

then add in customer service seems to have been instructed to hold the bottom line - don't use common sense, don't reimburse anything, and don't worry about customer 'cry mail'.

as a result, long timers are reaching their limit in increasing numbers and are 'taking time off', withdrawing from the game altogether, or selling their accounts. On US1, you have only to look at the vast areas vacant of any castles on the map. ( and then ask yourself how many of the castles that are still on the map have a player with one and only one account behind it?)

Players who are still here have hope for the game to be 'bug free' and FUN again. Let's hope gge can deliver on that before too many more players run out of patience.

The tactic is: Don't respond on anything, just wait until the storm is over and the players work around a problem. And we players will keep playing, because we are addicts. But remember one thing keep changing much in your accout will only make it harder to find something wrong back. So i only keep getting grain, produce some wooden tools, and certainly ot buying or spend one rubbie before things are sorted out. And maybe a good idea! withdrawing awhile, signing of and go under protected mode until this "something" is running whit out bugs. In the last two days i did spend more time on this forum and sending tickets the actually playing the game. :"-)

they don't respond on tickets as there are so many and they keep on introducing new bugs.

the arrangement of production buildings workload is not optimal until all are on max level but that is not much of a problem as you are not upgrading building every 5 minutes and you know when you are doing it, now we are forced to check every hour? even when you have done nothing and find workload of all production buildings -1%

Half of my spies are missingI have 1 lvl 3 tavern and 2 lvl 2 taverns, giving me 11 agents totalNow i only have 6? It was fine 5 minutes ago, i had the total of 11, but when i tried esp'ing just then the risk went up dramatically and i only have 6.I have checked that i have no outbound espionage, and i have no returning spies.

the food problemthe -1% production is getting worst, even if you fix it by taking out a build item and put it back . it's back the next day, and we cannot afford to pay those coins every day for food,wood and stone buildings everyday at every castle and OP.you have to do something about that , not everybody has that kind of money to spend everyday to fix your problem

is there any news on the fix for this problem from gge.... this week,,, next week ... in our lifetime ? anything ?

If not, freezing food for everyone should be a serious consideration until you can install an appropriate fix.. this problem exceeded unacceptable a long time ago. And your sign out before you are on an hour is hogwash. My castles reverted to zero % production between when I signed off last night and returned 4 hours later to check food.