TripAdvisor Traveler Rating:

3.05Cleanliness

5.05Location

3.05Rooms

3.05Service

3.05SleepQuality

3.05Value

3.05

“Disapointed!!!”

Oct 14, 2012Frances H, Mount Vernon

my stay at this location was extremely .....Annoying is what i would call it ! i had Ants all over the room especially on the dresser . called front desk they came up immediately and the women explained what they were ,and we had 2 options to move our stuff which we had alot that we unpacked , Or they could spray . we choose for them to spray but the ants were still in there just not as bad. the bathroom had a orangeish mold around the back of the door and in the cracks of the shower.the tub itself had chipped/peeled paint in it and as soon as you stepped in it it felt /sound like i would fall thru . the hallway on the 9th floor smelled like mildew as soon as u stepped off the elevator. the ice machine broke the next day! my sister and i split of the charges for the room and her card had multiple (atleast 4 ) charges on them and had her acct in the negative for a coupe of days and this matter wasnt resolved until recently (10/13/12 ) ive stayed in days inn in va &sc and never ran into any of these problems . on a better note i do wanna say that the pool amendities and the bar by the pool were Excellent !!!!!! also the manager that was on duty was very knowledgable and very customer service orieted ! i wish i could remember his name but i just slipped my mind . I picked this area because i stayed at the holiday inn across the street figured it would be just as good an i like the quietness from the strip of collins ave Next year im gonna have to pick another area to stay inn ..