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Vodafone goes home customers with slow connection close

Jan

15

2015

Vodafone excludes customers of its fixed-Internet service off if they can persuade their ADSL connection less than 12 megabits per second. Customers with an ISDN connection need to find another provider. It is according to the ISP to “less than a thousand” customers.

Vodafone logo Vodafone confirms that after a reader of Tweakers a letter received in which the new policy was explained in detail. As of March 30, Vodafone has a minimum of 12 megabits per second for home-Vodafone customers. Of customers who can not achieve that speed because they are too far from the central living, the subscription is canceled. Also offers the provider as of 30 March no longer supports ISDN connections. In both cases, connections offered on the copper network.

According to spokesman Jasper Frying Vodafone has taken the decision to ‘generate some quality’ one. “We looked at what speed we have to offer at least to get the quality you expect,” said Koek. The limit of 12 megabit applies to all subscribers. “An Internet speed of less than 12 megabits per second is not sufficient for the services we provide,” said Koek. Who has a slow Internet connection is therefore no longer accepted as a customer.

The decision ensures that hundreds of Vodafone customers will have to switch to another ISP. According Frying involves “several hundred customers, less than a thousand.” Of them have 200 customers an ISDN connection; the rest have a slow broadband connection. Customers can switch to another DSL provider, or, if available, choose a cable or fiber optic provider.