Custom anomaly detection now available for key user actions

Not every user action has the same importance to the success of your digital business. For example, visits to critical landing pages and shopping cart views can be particularly vital to your business operations and your customers’ experience with your application.

To give such critical user actions the attention they deserve, Dynatrace enables you to flag certain user actions as key user actions. You can define your own Apdex thresholds and key performance metrics for key user actions, access long-term monitoring data, and pin key user actions to your dashboards in the form of dedicated tiles.

What has been missing to-date, however, is the ability to adjust anomaly detection settings for specific key user actions within the same application. For example, while the user action for accessing an important landing page may have a median Visually complete measurement of 3 seconds, the checkout page for the same application may be faster, with a median Visually complete measure of 1 second. In such instances, it makes sense to set different Visually complete baselines for these user actions.

With custom anomaly detection for key user actions, you can now do this. Dynatrace can now track such differences separately and raise alerts if either user action begins to respond more slowly than its own defined baseline.

Use cases for key user actions

Custom anomaly detection for key user actions can be beneficial in the following use cases:

Alex is a Senior Technical Product Manager at Dynatrace. He has deep experience gleaned from the earliest days of web development, performance, and analytics for online businesses. He is the expert for real user monitoring at Dynatrace.