GREENE COUNTY, Tennessee (WCYB) — Taylor Trammell is being called a hero and is credited with saving her mother’s life.

A couple of weeks ago Taylor’s mom Natacha’s blood sugar dropped, causing her to slip in to a diabetic coma. When Taylor couldn’t wake her mom up, she called an out-of-town family member, who then called Greene County 911.

They had recently moved and the relative could only give emergency crews a cell phone number.

Dispatcher Jimbob White dialed the number and Taylor answered.

She remembers talking with dispatchers and trying to answer their questions.

“I told them my mommy was in trouble,” says Trammell.

Natacha Trammell spent 12 years in the Army, served tours in Iraq and Afghanistan, and was severely injured in a IED explosion, but it’s her four-year-old daughter she calls her hero. “If it wasn’t for my daughter and Greene County 911, I wouldn’t be alive today. I know that for a fact,” says Natacha Trammell.

Dispatchers spent close to 30 minutes on the phone with young Taylor trying to find out exactly where she was located.

Emergency crews ran into another problem when they got to the door, Taylor wasn’t tall enough to unlock it.

They eventually made it inside, but White says this is a call he’ll never forget. “I had been taking live calls for one week; this was my first child in distress,” describes White.

Trammell has fully recovered and back to spending time with her two young children.

Dispatchers say it’s important for parents to begin teaching their children their address at a very early age.