^ Points may be redeemed by the Card Member for a credit on the Primary Card Account. American Express may decline a Points for Credit request where the Card Account or Card Member’s other accounts with American Express are not in good standing. The redemption of Points for Credit will be administered solely by American Express within 3 business days and cannot be reversed. Redeeming Points for Credit is not available for redemption by Corporate Card accounts and is not redeemable for cash via Credit balance refund.Return to the top

3. How do I enrol?

If you're not a Card Member, click here to find a Card that's best suited for you.

Increase your points balance by adding Supplementary Credit Cards. You'll earn Membership Rewards points with all transactions made on the Supplementary Card. Card Members will also share the services and privileges American Express membership offers.

If you're enrolled in online services, visit membershiprewards.com.au and search for your reward, click 'redeem', sign in and proceed through to the confirmation page making sure you complete all mandatory fields.

If you've received a promotion, you will find a reward code promoted. If you're enrolled in online services, visit membershiprewards.com.au and enter the reward code in the search field, sign in, check the points value is the same as the promotion, click 'redeem' and proceed through to the confirmation page making sure you complete all mandatory fields.

If you're not enrolled in online services and would like to manage your account and rewards online, click here. Alternatively, call us on 1300 363 276 to have a customer service representative assist you. Return to the top

If you're already enrolled, just login to see your points balance on the Summary of Accounts page. For detailed points transactions, go to the My Points page. Return to the top

7. When are the points allocated to my Membership Rewards account?

It takes 24-48 hours after the charge has appeared on your account to reflect in your Membership Rewards points balance. Return to the top

8. Do Membership Rewards points expire?

There is no expiry for points earned while in the program so long as you are a Card Member, you are enrolled in the program and all your accounts with us are active and kept in good standing and not overdue. If you choose to cancel your enrolment in the program, your points will be forfeited and are unable to be reinstated. Return to the top

9. What are forfeited points?

Forfeited points are Membership Rewards points that have been forfeited due to a card payment not being received within 40 days of the statement closing date (for example, your Account is 40 days or more overdue in terms of payment). Return to the top

10. How do I reinstate my forfeited points?

You are able to reinstate your points within 90 days of your original statement date or you points will expire. There are 2 options:

Have we missed anything?

If you have any questions about the Membership Rewards program or would like to learn more, please call us on 1300 363 276.

WHY LIMIT YOUR EARNING POTENTIAL

Add a Supplementary Card Member.With Supplementary Credit Cards, you'll earn Membership Rewards points with all transactions made on the Supplementary Card. Supplementary Credit Cards also share the same services and privileges American Express membership offers.Choose a Card

^ Points may be redeemed by the Card Member for a credit on the Primary Card Account. American Express may decline a Points for Credit request where the Card Account or Card Member’s other accounts with American Express are not in good standing. The redemption of Points for Credit will be administered solely by American Express within 3 business days and cannot be reversed. Redeeming Points for Credit is not available for redemption by Corporate Card accounts and is not redeemable for cash via Credit balance refund.Return to the top

3. How do I enrol?

If you're not a Card Member, click here to find a Card that's best suited for you.

Increase your points balance by adding Supplementary Credit Cards. You'll earn Membership Rewards points with all transactions made on the Supplementary Card. Card Members will also share the services and privileges American Express membership offers.

If you're enrolled in online services, visit membershiprewards.com.au and search for your reward, click 'redeem', sign in and proceed through to the confirmation page making sure you complete all mandatory fields.

If you've received a promotion, you will find a reward code promoted. If you're enrolled in online services, visit membershiprewards.com.au and enter the reward code in the search field, sign in, check the points value is the same as the promotion, click 'redeem' and proceed through to the confirmation page making sure you complete all mandatory fields.

If you're not enrolled in online services and would like to manage your account and rewards online, click here. Alternatively, call us on 1300 363 276 to have a customer service representative assist you. Return to the top

If you're already enrolled, just login to see your points balance on the Summary of Accounts page. For detailed points transactions, go to the My Points page. Return to the top

7. When are the points allocated to my Membership Rewards account?

It takes 24-48 hours after the charge has appeared on your account to reflect in your Membership Rewards points balance. Return to the top

8. Do Membership Rewards points expire?

There is no expiry for points earned while in the program so long as you are a Card Member, you are enrolled in the program and all your accounts with us are active and kept in good standing and not overdue. If you choose to cancel your enrolment in the program, your points will be forfeited and are unable to be reinstated. Return to the top

9. What are forfeited points?

Forfeited points are Membership Rewards points that have been forfeited due to a card payment not being received within 40 days of the statement closing date (for example, your Account is 40 days or more overdue in terms of payment). Return to the top

10. How do I reinstate my forfeited points?

You are able to reinstate your points within 90 days of your original statement date or you points will expire. There are 2 options:

Have we missed anything?

If you have any questions about the Membership Rewards program or would like to learn more, please call us on 1300 363 276.

WHY LIMIT YOUR EARNING POTENTIAL

Add a Supplementary Card Member.With Supplementary Credit Cards, you'll earn Membership Rewards points with all transactions made on the Supplementary Card. Supplementary Credit Cards also share the same services and privileges American Express membership offers.Choose a Card