Business Development Agent (Current Employee), Markham, ON – April 16, 2014

Pros: great working environment

Cons: long commute

Typical work day includes dealing with new potential clients and existing clients to help them with their home and auto insurance needs.During my time at Allstate I have achieved my OTL licence and transitioned into a Canadian working environment.Management are approachable and honest.The hardest part of the job keeping track of the constant change of guidelines.The most enjoyable part of the job is hitting you targets at the end of each month in sales and quality.

As a customer care agent for Allstate Insurance I am required to go into the system database every morning and login into our system. There it gives me a list of clients to call during my work day and review their insurance coverages and inform them of any gaps of coverage, I also call clients regarding payments, add new drivers onto clients policys, write new policies, emailing clients, working in a professional manner, and supplying excellent customer service.

The hardest part of my job is it is very face paced, learning to keep up was an experience but I have managed to create a balance for my days.

Every day was a challenge as this was my first job as a tester.Learned how to go about testing, learned new tools and techniques,Management was very good, encouraging, helpful always ready to guide you.Co-workers were very co-operative, funhardest part was learning planning testing activitiesthe most enjoyable part was got to learn many things which helped me grow as a QA consultant.

Allstate is a great place the management is really approachable and helpful. If you happen to be struggling in areas they sit you down and try to work out whats going wrong and how they can work around it and help you improve. The co workers are also very good friendly helpful people. I would have to say the most enjoyable part of my job is knowing you helped solve the customers problem. I cant really say anything to fault this Company there very fair and always try and help where they can so you are never stuck or there is nothing the managers or colleagues don't try to help you if you find your having a problem.

I had applied for a position with the company in my city as the job description matched my work history, and I had worked for an insurance company (but in the life/ltd area) before. Came to the end of the interview, and found out the position was not a position - they didn't have any current openings. They were just gathering a list of potential candidates for potential future openings. Though I would have been willing to obtain the licence they eventually wanted had there been a position, I was not in the position to, nor willing to, spend the money to obtain a licence for something that I may or may not have been able to use since there was no guarantee they would have an opening any time soon.