Applies to:

Oracle Social Network Cloud Service - Version 11.1.10.0.0 to 11.1.11.1.0 [Release 11]Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Desktop Client

A one-on one conversation stopped working via the desktop client. Any attempts to post additional text to the conversation does nothing. The new text simply does not post.The one-on-one is still able to be updated via the web client.Uninstalling and reinstalling the Oracle Social Network (OSN) desktop client does not make any difference.No error is displayed, the intended update just never posts.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a Million Knowledge Articles and hundreds of Community platforms