The product comes with a 12 month warranty against any manufacturing defects.

The warranty does not cover damages due to usage of the product beyond its intended use and wear & tear in the natural course of product usage.

In case you have any questions or need any clarifications do not hesitate to call our Customer Support Team at +91 9983230101

In case of wooden furniture, please note that wood has inherent qualities such as marginal differences in stain and varnish, unique grain patterns etc. These are visible on a finished product and result in two otherwise identical items looking different. These are natural features of wood that provide character to each piece of wooden furniture and are accepted as per Industry standards. Small knots are also sometimes visible on the surface which is filled in by the furniture craftsmen during manufacture.

Placing an order: Please check dimensions of the stairway and entrance to your premise before buying, so as to ensure that there is no problem in getting the product inside. In such a situation we will not be able to accept return or cancellation. There are some items that you will need to assemble on your own or you will need to arrange your own carpenter for assembly.

On Delivery: For all items that are expected to stand, ensure that the item is steady and straight. Unevenness up to 5 mm happens due to difference in surfaces and floor levels and is an accepted industry standard. Bushes will have to be attached to balance the item. In case of dust or a lack of shine, rubbing the surface with a cloth will help. This is an accepted method for cleaning the surface of a furniture item and making it shine.

Damages: Wooddekor shipping arrangements to your doorstep have been designed to ensure a zero-damage, hassle-free experience, please contact us immediately, in case:

- Your item has any scratches or breakage that unfortunately might have occurred in the course of transit warranting your item to be fixed

- Any instruction manual, screws, nuts etc that might have been missed, should be informed to Customer Support immediately, so that they can arrange for the same to be delivered to you

- In case, you receive a damaged product, please contact us within 3 days of receipt. Email us a few photographs with the order number and item code to care@wooddekor.com

Your request will be processed as soon as we receive the photographs of the damage product. We will either arrange to collect the product and send you a replacement free of charge or just send you a replacement part.

Cancellations: We accept cancellation of furniture orders up to 24 hours of placing the same.

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