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Reservation Policies !

Reservations are ONLY accepted for the times available on our reservations calendar. We do not accept reservations later than 7:30pm on Friday & Saturday nights. The largest party size we accept is 50 guests; reservations made for parties larger than 50 guests are not guaranteed to be sat together. Unoccupied seating will only be held for 30 minutes past your reservation time, at which point management will begin to reissue those seats.

Reservations DO NOT guarantee seating if your guests are more than 30 minutes late.

If you no longer need your reservation, PLEASE CANCEL. Cancellations/changes must be made 48 hours prior to your event to qualify for a refund, full or partial. Modifications and cancellations can be made through the links on your confirmation email, so please save it in a place where you can find it. Please allow 3-5 business days for any refunds/adjustments to show up on your bank statement. If you are making last minute reservations (within 48 hours) and have to cancel, there will be no refund available.

ENTIRE groups that NO SHOW (without canceling) are subject to a $10 per seat penalty on Friday & Saturday nights.

Reservations are subject to nominal charges per seat. This helps to ensure accurate guest counts. THIS IS NOT A DEPOSIT, it is a nominal ticket price per seat.

*Special events and high demand nights are subject to a higher per seat charge for reservations.

Please encourage your guests to arrive on time to guarantee their seat and avoid an additional cover charge. All guests who arrive after 8pm, will be subject to the additional cover charge at the door. There is NEVER A COVER ON SUNDAY, MONDAY, TUESDAY, WEDNESDAY, or THURSDAY nights, special events excluded.

Table assignment in the room is generally based upon a combination of arrival time, party size, and space available. The reservations with earliest arrivals generally get the tables closest to the stage, SPACE PERMITTING. For special events (NYE etc.) we reserve the right to group reservations smaller than 4 guests to fill tables.

PianoPiano is a 21+ venue ONLY. Guests must have proper PHOTO ID to verify age.

This policy is subject to change at any time, without notice. Last updated 07:12:2013.

Please check to acknowledge that you have read and agree to our Reservation Policies