Quality and Complete Customer Satisfaction Are Our Goal.

Ordering - Payment - Refund - Contact Information

~~~~~~~~~~ Ordering from this Website ~~~~~~~~~~

TO ORDER:

We have revamped the web site to add a PayPal cart system to make shopping easier for our customers! The cart system will only be associated with items in the SALESROOM.

The items in the GALLERY Albums are also for sale and have prices listed. To purchase an item from the GALLERY, please click on the email icon at the bottom of the page and email us your order. You will receive a response with an invoice and an estimated ship date. Please include the name of the album and the outfit title, as well as the name of the doll who will be wearing the outfit.

**Please note: The fashions shown on our web site are not limited to the doll modeling the outfit. Most fashions can be resized to fit your doll, as long as I have a model for testing fit and fabric available. For instance, Tiny Kitty may be modeling something you would like for your 16" doll. At the time of your inquiry for a size change, the reply will include whether or not the fabrics are available to create the ensemble in a different size and the price adjustment for that size doll.
(This does not apply to the Princess Diana fashions, those are designed for Princess Diana only.)

COMMISSIONS:

Let us design and create a fashion for your doll from your ideas or sketches! We have a large inventory of fabrics, trims and notions and can provide photos of the fabrics upon request. There is an excellent chance that we have exactly what is needed to create the fashion you envisioned for your doll, and will work with you to achieve that result!

We invoice for commissions when the ensembles are ready to be cut and sewn.

The delivery schedule is based on the number of current orders. We will provide
an estimated time-frame in our response to your inquiry.

~~~~~~~~~~ Payments ~~~~~~~~~~

US Customers :
We accept PayPal, money orders, and personal checks(allow 2 weeks for clearance.) We ship items via USPS
Priority mail in a box. Delivery Confirmation is always included. USPS insurance is available for
purchase. We are not responsible for lost or damaged packages. We are always happy to combine shipping. Shipping prices start at
$5.50. We do charge a small handling fee of 25 cents per additonal item.

International Customers:
We accept PayPal, postal money orders in US funds and cash. We ship items via First Class International Uninsured. On request and for an addtional fee we can ship via Priority Mail International Insured. Price of shipping for both methods are based on weight, Certificate of Mailing, plus $1.00 handling.

~~~~~~~~~~ Refunds ~~~~~~~~~~

You may return the ensemble for a full refund, less postage, if you are not satisfied. Items must be undamaged and in original condition. You must e-mail within 2 days for return confirmation, and then return within 3 days of confirmation. You may return by any shipment method you chose, but package must be insured for full value.

~~~~~~~~~ Contact us ~~~~~~~~~~

Please feel free to email us at info@oursweetcreations.com or click the animated emal icon below. We welcome your questions, suggestions, and ideas! All correspondence will receive a reply.
Your positive comments and feedback encourage us to keep creating!!