2 PEW Center on the StatesAccording to the PEW Report (March, 2009), nationally, 1 in 31 was under some form of correctional supervision.Georgia with 1 in 15 under community supervision was#1 IN THE NATION.

14 Calls Completed by Call Handlers Since February 2010:Call TotalsCalls Completed by Call Handlers Since February 2010:118,934Improve Supervision QualityOffice/Officer SafetyReduces overcrowdingVictim and offenders contact reducedRival gangsCommunity SafetyReduces offender’s reason to be in the areaReduces traffic and parking congestionEliminates loiteringReward offenders for complianceWait times to see probation officerTransportation time and expenseLost time from job/schoolChild careCompliant offenders earn the privilege of PRCC reportingNo decrease in collections or community serviceReturn on investment/cost benefitConserves State resourcesPositively impacts public safety (via redirection of resources)

16 Calls Completed Since February 2011 by IVR Automation:Call TotalsCalls Completed Since February 2011 by IVR Automation:302,698Improve Supervision QualityOffice/Officer SafetyReduces overcrowdingVictim and offenders contact reducedRival gangsCommunity SafetyReduces offender’s reason to be in the areaReduces traffic and parking congestionEliminates loiteringReward offenders for complianceWait times to see probation officerTransportation time and expenseLost time from job/schoolChild careCompliant offenders earn the privilege of PRCC reportingNo decrease in collections or community serviceReturn on investment/cost benefitConserves State resourcesPositively impacts public safety (via redirection of resources)

17 Total Calls Since February 2010:421,632Improve Supervision QualityOffice/Officer SafetyReduces overcrowdingVictim and offenders contact reducedRival gangsCommunity SafetyReduces offender’s reason to be in the areaReduces traffic and parking congestionEliminates loiteringReward offenders for complianceWait times to see probation officerTransportation time and expenseLost time from job/schoolChild careCompliant offenders earn the privilege of PRCC reportingNo decrease in collections or community serviceReturn on investment/cost benefitConserves State resourcesPositively impacts public safety (via redirection of resources)

18 Outcomes Increased Public Safety Improved Supervision QualityIncentivized ComplianceReportingFinancial ObligationCommunity ServiceOffice/Officer SafetyReturn on investment/cost benefitImprove Supervision QualityOffice/Officer SafetyReduces overcrowdingVictim and offenders contact reducedRival gangsCommunity SafetyReduces offender’s reason to be in the areaReduces traffic and parking congestionEliminates loiteringReward offenders for complianceWait times to see probation officerTransportation time and expenseLost time from job/schoolChild careCompliant offenders earn the privilege of PRCC reportingNo decrease in collections or community serviceReturn on investment/cost benefitConserves State resourcesPositively impacts public safety (via redirection of resources)

19 Cost/Benefit AnalysisPre-PRCC40,000 cases managed by 170 Officers235 offenders per officer: average caseload size$ Cost per day per supervised offenderPRCC Goal Achievement40,000 cases managed by 80 Officersoffenders per officer: average caseload sizePresent cost per day - $.46Cost per day at optimum capacity - $.2990 officers ($4 million value) will be redirected to:Higher risk probationers,Higher priority public safety functions