Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and laterInformation in this document applies to any platform.

Symptoms

MetaSolv Solution version 6.2.1.870.7

Multiple "Error retrieving Activity Code from SERV_REQ_SI" errors are thrown along with multiple Oracle ORA-01400 errors when attempting to manually assign Inventory records of type Ownership against a Message Trunk Group. The errors occur opening an existing Message Trunk Group that does not yet have any Ownership records or attempting to define the records when the Trunk Group is being defined. Below are the

Error message (received 2X)

Business Impact

Due to this issue, inventory records with a type of Ownership cannot be defined for Message Trunk Groups

Cause

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