Identify and curate technical website content to ensure that the right knowledge is getting to the right people at the right time and in the right way.

Manage website community engagement, by responding to website members in a timely manner and engage them in meaningful

Document and share learning – ensure requirements, lessons learned, and best practices for products, events, and other knowledge management activities are clear and documented.

Engage partners and learning champions – work with program managers, project partners, and learning champions to expand various online/in-person learning activities including, engaging the growing member base on project websites, collaborating with external partners, and content contribution.

Any other duty that may be assigned by the supervisor.

Qualifications

Education and Knowledge

Master’s degree in Knowledge Management, Project Management, Community Development, or related field from a credited institution of higher learning. The job holder must also be very proficient in ICT applications like, web management, web content development etc.

Experience

At least 7 years progressive experience in the design and development of knowledge management systems, knowledge sharing/dissemination forums, organizational development, business process improvement, or organizational/systems change management.

Practical and applied experience in setting up and administering knowledge management and learning systems.