Deloitte’s Talent in Banking Survey 2014: Banks as a career choice rank 4th in the UAE

Press release

Deloitte Survey: Airports / airlines, tech and consumer companies lead the way in the UAE talent battle

23 December 2014 - Business students from local UAE universities choose airports and airlines, software companies and the fast-moving consumer goods (FMCG) sector as their preferred places to find a career, according to the newly released Deloitte Talent in Banking Survey 2014. The survey is based on Deloitte’s analysis of research undertaken by Universum, which has been researching students’ career intentions across the world since 1988. Banking ranked fourth most popular industry to work in, falling from second-most popular in the space of one year.

Work-life balance and job security are top career goals

“Banks can still change the perception about career in banking if they give an appropriate degree of attention and consideration to students’ goals and expectations, and integrate this into their talent agenda. The top career goals among banking students are work-life balance and job security. Those considering working for a bank also value care and attention to career development and continuous education coupled with friendly working environment, in addition to financial consideration, such as performance-related bonus and pay scheme,” says Joe El Fadl, Partner in charge of the Financial Services Industry at Deloitte Middle East.

The good news for banks in the UAE is that banking-inclined students strongly associate them with the attributes that they most value, and expect them to deliver well on work-life balance and job security. However it may be of concern to banks that banking-inclined students do not necessarily value the things that they most expect to find at banks. There is a noticeable lack of interest in “client interaction” and “high level of responsibility”, for example. Banks may also be interested to note that a competitive basic salary is of much less interest to banking-inclined students than they may imagine. It ranks just 22nd out of 40 job attributes as an aspiration.

Emphasis on innovation

The relatively small difference in percentages between the top six most popular career sectors for business students means that banks face competition from many quarters when it comes to attracting talent. There are just five percentage points between transport and logistics at number one (which represented 14.1 percent of choices for “ideal employer”) and auditing and accounting in sixth place, with 8.9 percent. Banking took 10.2 percent.

Rana Ghandour Salhab, Talent and Communications partner at Deloitte Middle East commented: “Banks need students with information technology skills to meet both regulatory demands and consumer preferences for online and mobile banking. At the same time more than a third of banking-inclined students say they are looking to be innovative in their career. This is very much in line with the results of Deloitte’s most recent annual global survey of Millennials - the people who will comprise 75% of the global workforce by 2025 - which showed a strong preference for working for organizations that foster innovative thinking. What banks can take away from this is the need to emphasize the variety of creative digital roles available when seeking to attract new recruits, if they want to snap up the best and brightest students.”

Of this year’s sample survey of UAE business students, 56% of females and 44% of males are “banking-inclined”, meaning they put at least one bank in their top five ideal employers. This significant gender gap is in contrast to most other European, Middle Eastern, and African markets where there is a fairly equal division between men and women among banking-inclined students. In the UAE survey, however, most investment banking-inclined students are men.

The Deloitte Talent in Banking Survey 2014 is based on a survey about business students’ career intentions in 31 markets around the world. Universum, which conducted the survey, polled 700,000 students and professionals from 2,000 universities and institutions of higher education in 36 markets. Deloitte examined the survey results from 174,000 students in the 31 markets.

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Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 150 countries, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Deloitte has in the region of 200,000 professionals, all committed to becoming the standard of excellence.

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About Deloitte & Touche (M.E.):

Deloitte & Touche (M.E.) is a member firm of Deloitte Touche Tohmatsu Limited (DTTL) and is the first Arab professional services firm established in the Middle East region with uninterrupted presence since 1926.

Deloitte is among the region’s leading professional services firms, providing audit, tax, consulting, and financial advisory services through 26 offices in 15 countries with around 3,000 partners, directors and staff. It is a Tier 1 Tax advisor in the GCC region since 2010 (according to the International Tax Review World Tax Rankings). It has received numerous awards in the last few years which include Best Employer in the Middle East, best consulting firm, and the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW).

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. Please see About Deloitte to learn more about our global network of member firms.