Covid19 Resources

Key Links and Phone Numbers

New Zealand is on Alert Level 2.

In these difficult times it's not always easy to know where to turn for help so my team has compiled this list of links. If you know of an organisation who would like to help vulnerable people in our community, please ask them to email us with their details.

For Bay of Plenty people struggling to get food, groceries, medication or other household goods and services. It is not intended to replace other support numbers. This free phone number is manned 7am to 7pm, 7 days a week. 0800 884 222

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Countdown Special Assistance

Register for Countdown's Priority Assistance programme for vulnerable people if you can't leave your house due to age, health or mobility issues. We remind people who do have the capacity to shop in person to leave all supermarket delivery and collection slots for those who are house-bound.

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We Care

wecare.kiwi is for people living on their own or caring for others during the pandemic and offers a helping hand and a listening ear during the current Level 4 lockdown period, and will provide practical supports once New Zealand returns to alert Levels 2 and 3.

If you've been caught between selling and buying a house during Level 4 it is very difficult to conclude the transaction and move house without breaking your bubble. The Ministry of Justice has prepared this information sheet with recommendations on how to deal with the challenges. It's important to keep in contact with the lawyers, conveyancers or real estate agents involved in your transaction to help negotiate a suitable solution for buyers and sellers. Lawyers may suggest adding a clause in Sale & Purchase Agreements to defer settlement to the 10th working day after we move to Alert 2 or lower.

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Salvation Army and Financial Assistance/Budgeting Advice

The Salvation Army have partnered with Good Shepherd to provide speedy financial relief to people impacted by Covid-19. People can apply for no-interest or low-interest loans for bills, rent or debt as well as essential goods and services. Call The Salvation Army on 0800 854 009 or apply here. The Salvation Army is also available for support locally on 07 578 4264 Option 3.