problem

It’s sad that I have to write yet another rant on my blog about SkyCable’s internet service – SkyBroadband.

I am trying to bite my tongue so to speak, as I’m clacking away on my keyboard, trying to find less offensive words to say. I’ll just keep this short and sweet brief because I might end up with another long open letter to them.

Just when I’m close to believing that SkyCable has finally fixed their shit and shaped up their SkyBroadband service, I find myself disappointed again.

The past few weeks, our internet connection has been absofuckinlutely slow.

Globe Telecom has uncovered another cause of cellular signal interference in Makati that adversely affects its services in the areas of Guadalupe all the way to Magallanes including the stretch of EDSA along these two areas.

Following months of monitoring by the company’s technical team, it was discovered that another source of interference, aside from illegal repeaters, are high-intensity radio frequency identification (RFID) system that have been sold to residential villages intended for security purposes.

Photo shows a radio frequency identification (RFID) system installed in one of the posh subdivisions in Makati, used to monitor vehicles entering or leaving village premises, that causes signal interference for subscribers of Globe Telecom in the area.

RFID is a wireless non-contact use of radio-frequency electromagnetic fields to transfer data, for the purposes of automatically identifying and tracking tags attached to objects. The tags contain electronically stored information.

A couple of days after that, they sent an engineering team to check my connection problems. Considering how many times they’ve already sent service teams to our place to tend to my internet concerns, I was very doubtful they’d be able to resolve my broadband woes.

They naturally did the routine checkup… speedtest and all. I repeatedly told them that speedtest wasn’t the problem. In fact, my speedtest results to SkyCable’s server was perfect – Ping: 15ms, Down:5.7Mbps, Up: 0.97Mbps. It was connecting to international sites that I had a problem with for the longest time.

I can only conclude that the main problem is coming from SkyCable’s end. They can call it whatever they want… the bottom-line for me is that I cannot get any work done because of their repeated unfulfilled responsibilities as my internet provider.

I can only tolerate their misgivings so much. I have already come to a point wherein even constant bill readjustments on their part aren’t enough anymore. I cannot finish my work. Worse, I am LOSING work as well! All thanks to SkyCable’s inept service.

If you’ve been following a recent article posted on ABSCBNNews.com by Mr. Fernando Sepe, you would know that he was complaining about erroneous charges on his Globe bill.

I understand that quite a number of people are currently having concerns over huge figures reflected on their monthly billing… but from what I understand, Globe admittedly is still in the process of upgrading and modernizing their infrastructure and billing system, hence the inconsistencies and discrepancies. But it isn’t anything Globe cannot (and will not) resolve since they themselves have been straightforward about problems that may arise due this particular overhaul.

Below is the full statement recently released by Globe Telecom in response to Mr. Sepe’s article:

Seriously, out of the entire duration I’ve been subscribed to SkyCable’s broadband service, more than half of that time has been problematic due to intermittent and unreliable service.

For example, a little rain in our area and our connection goes down. It has become so unreliable that their broadband is predictably f*cked up every single time the weather gets bad or after a power outage.

For the life of me, I cannot understand why these potholes along Araullo St., Mandaluyong City have been there since… FOREVER!

Those who frequent the Mandaluyong/San Juan area probably recognize these inconveniences. It hampers the flow of traffic and causes vehicle damage.

Local government cannot blame the rainy weather for these potholes because these hazards have been here for as long as I can remember. Unbelievable. What the hell are our local officials busy with? Tarps? Happy Fiesta banners? Pondering which new corner or billboard to post their HUGE faces on next?

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Charles “Chuckie” Dreyfus

Hi! I'm Chuckie... I'm an actor, songwriter, host, brand ambassador and a Survivor Castaway.
But I'm also a lifestyle blogger, tech/gadget geek and an uncomplicated foodie. This lifestyle blog is all about the things I LOVE and covers just about everything that interests me. Thanks for dropping by and enjoy your stay. Cheers!