Performance Management & Reporting

Historically investment in data analytics technology within local authorities has been slow to take off, this article attempts to address the reasons why and highlights how some of the barriers cited in the past are no longer relevant. Covering issues around cost, resourcing and data security - is the tide turning, as we start to see more of the benefits of investment outweighing the perceived issues holding people back. Read More...

Revenue and benefits data when analysed properly can help in a myriad number of ways for example identifying debtors most likely to pay, highlighting where exemption statuses no longer apply and using historical data to influence or predict future outcomes. This blog article contains some key insights on how you could be using your data to work smarter. Read More...

Maximise the effectiveness of your Property Inspection teams by automating the process of monitoring and reporting on new developments, changes in exemption statuses and changes in tenant circumstances. Read More...

Five tips on how to improve and optimise service delivery in the Public Sector. From quickly identifying process failures to best optimising resources and automating complex and repetitive tasks, this blog provides a quick check list. Read More...

With debt collection in the Public Sector becoming more complex and labour intensive than ever before, this article highlights how data reporting can be used to drive up revenue collections, reduce data inaccuracies and identify your biggest debtors. Read More...

A selection of tips on how to improve the productivity of a Councils Benefits Team, from keeping on top of emerging legislation and policy documents to being target driven and having the tools in place to communicate when goals are not being met. Read More...