Overall my day includes opening the store, directly interacting with customers, maintaining the stores cleanliness, inventory, presentation to customers, ensuring staff is working properly/on-time/in uniform. I e-mail business partners i.e new product coming in to store- I set up a new account with them, get new products delivered to store, essentially I am running the store- doing everything except physically paying the bills.

Pros

I enjoy managing others, I know I am capable of doing so and excelling at it.

• Cashier• Answering questions and concerns from customers' calls• Keeping store clean and organizedThis job improved my availabilities of working in a fast-paced work environment and gave me insight into how to deal with different people in order to meet customers' needs.

A typical day consisted of preparing yogurt and toppings, cleaning machines when they ran out of yogurt, working the cash register, and washing dishes. Before closing the store, you had to clean all the spoons and put away all the cold toppings, sweep and mop the floors, take out the trash, and count the till. When I worked here, two of us closed the store, and it usually took about half an hour after closing to finish the duties. One of us would clean all the spoons, etc., while the other would close the tills. You generally wanted to be the person closing the till.

As long as there weren't people in the store, we were allowed to sample yogurt and toppings. We were also allowed $5.50 worth of yogurt every shift. We were given an apron that we got to keep, as well as a t-shirt. We were allowed a half hour break every shift, as long as we clocked out. I mainly worked 4 hour shifts, and I was still allowed breaks.

The whole job was pretty laid-back. I rarely saw my manager, since she worked mornings and I only worked evenings. As far as I knew, nobody ever got fired because it's pretty hard to mess up. During winter, it's extremely slow. This made some shifts pretty painful, but all my coworkers were really nice and fun to talk to.

We had an empty schedule sitting under the till, and basically we would fill out what days we could work and cross out what days we couldn't. Most of the time you could get the days off that you wanted.Since there weren't a lot of people working there, it was pretty hard getting your shift covered. Most of the time it was impossible.

more...Washing the dishes wasn't too bad, since you were mainly just washing fruit off stuff. So no bad smells, etc. My main issue was that the detergent/sanitizer was really hard on my hands. It was so bad that I actually ended up getting eczema. There were rubber gloves, but the sink was often filled up enough that water would get inside them anyways.

Overall, it was an easy job. My main issues were with scheduling and the detergent being hard on my hands.less

Pros

Free yogurt, laid-back, flexible schedule, easy work

Cons

Boring during winter, hard to get shifts covered, detergent bad for sensitive skin

I learned a lot of responsibility being a supervisor.Making cakes and serving customers (lots of families) was the most enjoyable.Daily tasks included;- food prep- cake making - store cleaning - serving customers- cash (counting at the end of the day, cash drop) - closing (key holder)

Management wasn't great, little training, and they try to keep costs down by giving everyone little hours. Employees were nice. my location was beside 3 schools, and I was always scheduled alone on Fridays during busy hours. Hardest part of the job was cleaning yogurt machines. Most enjoyable part of the job was free yogurt during shift.

Working at Menchie's has been one of my favourite jobs so far. Everybody gets along and is willing to help one another and the environment is one that is welcoming and makes you feel like you're part of a community. Even if it gets really busy and hectic, I can always count on my co-workers to step up and I know that everything is taken care of. The management is good too, they're understanding when we have personal commitments or problems but when things get out of hand or people are being unreasonable, they are polite and handle things in a professional manner in order to keep the store and employees running smoothly.

I am very grateful for the opportunity that Menchie's provided me to run two of his Menchie's stores in Victoria, BC. I had the privilege to open the stores from scratch, being in contact with providers, contractors, hiring and training staff, etc..I strengthened my understanding of customer service, business development, management, fundraising, event planning and marketing strategies. I have executed successful campaigns and created strong partnerships with clients and vendors related to the industry like the University of Victoria, Camosun College, Harbour Cats baseball team, Rifflandia Music Festival, V.I Fitness, Color Me Mine, schools, non-profit organizations, community sports teams, among others. All of my efforts led to increased notoriety, sales and profit for Menchie’s.

I love coming into work. I am my own boss and people look to me for guidance. I come in and get all my admin duties done, then move onto machine maintenance, costumer service and then food prep. I get to do a little of everything every day. The stores that i run are not over staffed so building a rapport with people is not difficult to do. We all know eachother and most importantly, respect eachother.

Cashier and Customer Service (Former Employee) – Peterborough, ON – 29 October 2015

This place has very high energy and great staff to work around. A typical day or evening shift consisted of cleaning... and lots of it. The place was always spotless. We always had to make sure that every customer enjoyed their time with us and left with a smile on their face.

At Menchie's, I had the opportunity to work alongside very many talented and friendly individuals. We worked as a team to make sure customer's had a memorable experience, and we would always see familiar faces! I enjoyed this job because I was able to interact with a wide variety of people and allow myself to experience a true customer service position that will benefit me in my future. The hardest part about the job was not being able to have longer conversations with customers due to long line ups, because many of them were so friendly and it was always a pleasure to have nice conversations with nice people. While working at Menchie's Frozen Yogurt, I learned how to be an efficient and hardworking member in a fast paced working environment.

Pros

Free yogurt after/during every shift, and 25% discount when not working

-Checking what yogurts needed to be filled and then making them-Doing the dishes-Cutting fruits-Filling all the toppings-Being a cashier-Cutting brownies & nanimo bars-Cleaning tables-Making customers happy+ other things

Sometimes I'd come in and I'd have to make waffle bowls, and if I was opening a shift we had to clean 1 machine, which held 2 yogurts.

I liked my job a lot. But the manager was never around, we always had to do things ourselves. We would very often run out of fruit, especially strawberries, which is our #1 topping which lead customers to be very unhappy. Also, we'd run out of the ingredients we NEEDED to make certain yogurts, so he would tell us to 'just go without it' or to not refill the yogurt. Along with that, if we didn't run out of fruit, the fruit would be all mouldy/squishy, but he told us to just cut those parts off and put it out anyways.

No one wanted to work when I was hired so I got tons of shifts, but then once the college/university students finished their 1st semester, they all wanted to work so myself and the other highschoolers' hours got completely CUT. I went from working 7 hour shifts (or 6 once winter hours began) & some opening shifts on weekends, to only working 2/3 hour shifts on weekdays and MAYBE a weekend shift. Also, once it became winter no one wanted frozen yogurt so there was not much to do.

The owner was never involved, as he lived in another province.

The manager left out tons of stuff while training me and then got irritated whenmore... I didn't know I was supposed to do certain things.

My co workers, for the most part, were amazing, hilarious people that I miss a lot. They taught me a lot of things and were always so understanding.less

Pros

Free shift yogurt, 25% off purchases when you're not working and for your family, cashier experience

Menchies is a great place to work because you are able to create a positive work environment that makes those long hours/late nights enjoyable. You will see customers who come often and they will remember you which will allow you to have the chance to talk with them and have their input on the flavours. Seeing customers takes on what they mix together, such as green apple sorbet and peanut butter sauce gives you ideas on what to try and recommend to other customers. You become so close with your co-workers, being able to talk with them outside of work. Management you are able to express your ideas and they will certainly listen. You are able to take leadership and handle situations on your own which makes you confident for life outside of work or even in other work situations. Overall Menchies is a great place to work and working there always puts a smile on your face because of how happy the kids are coming in to create a yogurt, or even the adults gets extremely excited as well.

A typical day :- Open the store- Set up front (Chairs, tables, Cleaned two machines a day)- Prepare and make sure all yogurt machines were running- Bring money trays from office and open store- Greet customers with slogan to make sure they know what to do- Smile, Smile and Smile more!

Closing:- Bring chairs in from outside- Sweep, mop, turn off machines for the night- Count money and put them in the safe- Make sure front and back end are all perfect for the morning- Turn on alarm and lock doors