Venetian Resort Hotel Casino

from $484.00 USD

Reviews

This hotel was incredible and I will stay there again!!!

Submitted on: 09/06/2012

This hotel is elegant with great amenities.
we were in the lowest priced room and had 3 televisions (one in the living area, bedroom area and bathroom), fax machine and ...

This hotel is ELEGANT with great amenities.
We were in the lowest priced room and had 3 televisions (one in the living area, bedroom area and bathroom), fax machine and every other device needed for computer usage, marble floors, sunken living room, electric controlled window treatments, most comfortable bed, great and elegant devorations, good size amenities (shampoo, lotion, bath/shower gel, conditioner and more), full bar, awesome bathroom and more.
The hotel has multiple restaurants and eating facilities that will fit any budget.
Housekeeping and other staff were hospitable and accommodating at all times in all locations throughout the hotel.
This is not your typical hotel....................it is elegant and most inviting!!
I stayed there with my mom in June and returned in August. Because of our stay at the Venetian, we never want to stay in a "regular" hotel again during future trips.
NOTE: The hotel is large and some walking is required to and from rooms but that's the way it is will all mega Vegas hotels.
My only slight concern was housekeeping; I spotted dust on some of the furniture, all else was clean.

Terrible customer service!!!

Submitted on: 08/29/2012

I had my ipad stolen from inside my suitcase in my room, along with the charger that was in the bathroom. it was clearly taken by a member of staff. ...

I had my iPad stolen from inside my suitcase in my room, along with the charger that was in the bathroom. It was clearly taken by a member of staff. The hotel has done nothing to fix this, and has been running me around in circles for the last four days. Terrible service. Just awful. Don't give these people your money.

This hotel while beautifully appointed, is a disappointment

Submitted on: 08/26/2012

Have always wanted to stay at the venetian, so we chose it for our 25th anniversary trip. we were able to be the first visitor in a newly renovated room ...

Have always wanted to stay at the Venetian, so we chose it for our 25th anniversary trip. We were able to be the first visitor in a newly renovated room on the 11th floor in the tower. Beautiful room! Everything you could wish for, except for maid service the next day. When we returned to the room at 1130 pm our room had not been serviced. When I called the desk, they seemed indifferent, "did I want some one to come now and clean the room?" I just asked for clean towels. Twenty five minutes later they arrived by what looked like a bell hop. when i asked him if he wanted the discard towels, he said no, just put them in the hall.
When we made our reservation, it was noted on our booking that it was our twenty fifth anniversary, when we checked in, we were not asked why we were visiting Vegas, or if we wanted any upgrades, it was like they were uninterested in us as a customer. I have stayed in many of the Vegas casinos and always was greeted wth a smile, requests for upgrades, etc, but not here at the Venetian. So next time I will try a hotel casino in city center. By the way, be prepared to walk and you might just need a map to navigate your way around. It took three different elevators to reach our floor in the tower. It was like living in a maze.