What is CRM Software (customer relationship management)?

CRM stand for Customer Relationship Management. In its purest form, a CRM is basically a database for company data; most people regard it as customer centric system. So it is ideal in situations where companies have many customers and this data needs to be shared among people or systems.

The more useful way to think about CRM is as a system that will help bring together disparate information about customers, sales, marketing efforts, responsiveness and communications. It also allows you to mange projects and tasks. The power comes of CRM is this data is stored so that it can be queried, shared and used to initiate action (especially powerful if your CRM has a Workflow engine).

I have worked with the Tall Emu system for over four years in two different businesses…the team and software have been outstanding.

Ash Collins, Director, Tuff Stuff Australia

Tall Emu have always produced everything they said they would and the results have certainly exceeded our expectations.

Adam Pope, Managing Director, Fabulous Catering

Tall Emu offers unparalleled customization at its price point.

David White, Director, Digital Kiwi Ltd

Tall Emu CRM has a very intuitive interface and it’s easy to use. It has been very reliable in the three years I have been using it, and it is very customisable.

Samantha Peters, Sales and Marketing Manager, Pastabilities

We absolutely love our new website! Not only does it look beautiful, but it also is technically superior and incredibly functional, as it interfaces with our Tall Emu CRM.

Linda Cooper, Firstfolio

Tall Emu have a wide range of experience in the development of business systems which has proved very valuable to Firstfolio in enhancing our business automation and online systems. We would highly recommend them.

Scot Finnie, Editor in Chief, Computerworld

What’s especially impressive about the talk and actions emanating from Australia-based Tall Emu is a strong corporate culture that values communication, honesty, a willingness to talk openly about problems, a responsive attitude, open-mindedness, and respect.

Brett Etchells, Business Development Manager, Premier Group

It is important we get high quality systems to keep up with the rapid growth and demands of today’s business needs. Tall Emu consistently delivers on this with its very flexible, powerful, adaptable capacity.

Sharon Austin, General Manager, Peer Support Australia

Yes, I would definitely recommend Tall Emu CRM. They are honest, reliable, hardworking, do what they say. It is great being able to deal with the Principals rather than staff who keep changing. We want them to be in business for a long time.

Rachel Pirie, Group Director of International Sales & Marketing, Staywell Group

Tall Emu developed a superior reporting solution that exceeded our company’s objectives and expectations. Their expert guidance through the project was invaluable.