If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard DeliveryOrders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold DeliveryThreshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home DeliveryIn-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery Express orders received by 4 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:

Swatch ShippingBallard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.6 out of 5 by 228
reviewers.

Rated 5 out of 5 by Kate41 Gorgeous, natural drapes that add character.
We bought these drapes with the DEAUVILLE FINIAL & ROD SET & bronze swivel tie backs backs - they look perfect in our large living room with a wooden floor and caramel linen sofas. Steamed the creases out of them and they now hang beautifully. Got them during the sale ($35 each), but so happy with them have ordered more at full price for another room.
November 30, 2012

Rated 5 out of 5 by Queen39 Fringed Burlap Panel
I absolutely love, love, love these curtains. I am mad at myself for waiting so long to order them. They are great quality and look beautiful hanging in my dining room. They do smell for the first week but that goes away!!
November 29, 2012

Rated 4 out of 5 by Dee58 VERY NICE
I really like the look, but they were listed as 84" panels and they are 83" including the fringe. Other than that they are good quality.
November 26, 2012

Rated 5 out of 5 by 2cute Fringe burlap
I really am enjoying my burlap panel, they look great with my new burlap headboard that was made for me. I was a little hurt that it took longer to get here but worth the wait. Thanks
November 26, 2012

Rated 5 out of 5 by Ronie Love Love!
Love these fringed burlap panels! The are lined made very well,they do block sun light but leave just enough coming through to enjoy. I ordered them in the 96 and 108 length. My goal was to raise them slightly above the window and still have them falling to the floor and pooling or gathered. 96 would be plenty long for most windows. I ordered them from the store in Florida and they were shipped right away! If you order them from this web site they are on back order . So look up their locations and give them a call you won't regret these awesome drapes.!
November 18, 2012

Rated 1 out of 5 by FleurDeLies QUALITY NOT THERE !!!
After waiting over a month to get back in stock....imagine my disappointment after opening & the odor, flurry of fragments from the burlap, stiffness I cant soften, inconsistency in length from panel to panel, side to other side of drape! Even a steamer can't remove the wrinkles ! I think I would try to do something about these issues, especially if their going to continue to carry these !!
November 8, 2012

Rated 4 out of 5 by shabbykiki be warned not 84"
The drapes are very nice, BUT from top to end of fringe they are 82".
November 4, 2012

Rated 3 out of 5 by MsJorie Hoping they break in soon!
Love the material, construction is average. Given the burlap it is stiff and hopefully it will be broke in soon, as I pull them back every morning and after 1 month still stiff. Thinking about maybe steaming from the back (so not directly on burlap). It does keep sunlight out more than I thought they would and that is a plus for us since the window is facing west!
October 27, 2012

Rated 5 out of 5 by Mom2EA Just perfect!
I ordered a pair of the chocolate drapes and they are perfect in my living room! Loved them so much I ordered another pair for my kitchen nook. The color is very rich, the folds ironed out easily, and they are very well made. I hung them in my living room using clip rings and in my kitchen nook I put the rod through the casing and used the tie-backs that came with the curtains for two different looks. Thank you, Ballard!
October 27, 2012

Rated 5 out of 5 by Eski Love the fringe!
I have been wanting these and I got them on sale...even better! They look great in my dining room and stair landing. I absolutely love them! The fact they are lined is even better.
October 20, 2012

Rated 5 out of 5 by hawaiiangirl A perfect touch
We've been looking for the perfect touch for our windows. We've seen others, but these have a romantic fringe with the heartiness of burlap. Love em.
October 19, 2012

Rated 5 out of 5 by DecorDebW These panels are perfect
I was thrilled when I opened the package. The panels are even prettier than I imagined. When I ordered them I had not noticed they were lined and was impressed with that feature. I ordered the 96" and they look beautiful hanging from a rod at the ceiling. So glad I got these panels. The burlap adds an unexpected element to my den. Great item Ballard!
October 17, 2012

Rated 5 out of 5 by LuvmyBdesign Sophisticated look for a great price
I love these Burlap panels, I purchased them in ivory and they look very classy and sophiticated, I have several windows in my livingroom so the cost on these
Were great to fit my budget.
October 16, 2012

Rated 5 out of 5 by artslover They're beautiful!
Hung them up right out of the box! Ivory is darker than expected but they are beautiful
October 11, 2012

Rated 5 out of 5 by Number1fan I love Ballard Designs
After completing a remodel of a bedroom I started shopping for curtains. Unhappy with everything i found I made a choice to go with burlap. Prices were very high for burlap at most places and then I found Ballard. The quality is by far the best and the price was actuallly unbelieveable. I am, and always will be a number one fan of Ballard Designs!
October 7, 2012

Rated 5 out of 5 by treehouseart Love them!
I was looking for neutral drape for my dining that I am trying not to get too traditional or formal--these are it. It has the non-traditional burlap fabric but the little bit of fringe still makes it formal enough to flow perfectly with all the wall moulding and traditional table I have!
Only complaint I have is I had to hose vacuum them to get the burlap dust off--after a couple of runs it was gone.
October 5, 2012

Rated 3 out of 5 by malone burlap is not panel-friendly fabric
let me say that the color, quality, and fabric of these panels are just like what you see on website or magazine. however, i realize burlap does not hang well or gather well. i had to have them professional pressed because they are very sturdy and home iron just was not working..it cost 20 dollars per panel, almost as much as panels themselves, and they just do not hang well. but its the fabric not the quality of product. i just can't recommend burlap panels..and i really love burlap. hope this helps.
October 4, 2012

Rated 5 out of 5 by mississippimomof4 Great Panels
These panels are fantastic! As other reviews mentioned, they are much nicer in person. I was unable to get out the wrinkles myself, so I took them in to my cleaners. When I got them back, they still were wrinkly. Not sure if my cleaners did a bad job or if they're just impossible to get the wrinkles out! Its not very noticeable though. I did not think the burlap smell was very strong as some other reviews said. Overall a great purchase at a great price! Ballard always delivers!!
September 30, 2012

Rated 5 out of 5 by olemissmom Great quality - you will be pleased.
The curtains look better than in the magazine. What a great price!
September 29, 2012

Rated 5 out of 5 by Apartmentgirl Beautiful!
Love these curtains! Enough light comes through to not make the room dark while still providing privacy. All my friends love them!
September 29, 2012

Rated 5 out of 5 by suzimmmm I love the texture of the burlap and the neutral color!
Two beautiful windows on the front of our new house. The drapery panels look wonderful, on the inside of the house AND from the outside. The panels are lined and provide the privacy needed from the street. I love the texture of the burlap and the neutral color!
September 29, 2012

Rated 5 out of 5 by Winegirl Perfect blend of rustic elegance
I have a wine country themed kitchen comprised of neutral tones and I purchased the Burlap color panels for both the kitchen and the living room window - both can be seen from each room due to the open floor plan, so I wanted drapes to match. I have them under a rustic wood cornice.
What really cinched the look was ordering the jute (rope) tie backs from Ballard as well. They are perfect! At first the tie backs blended into the panels too much and I didn't want them to be too blended in the living room as that is a more rustic room, so I soaked them in a solution of bleach and water for a few hours and they came out a perfect shade.
The only thing with the drapes to keep in mind is the length. I purchased the 96" length and in order to get that dramatic drapey look without them pudding on the floor, you really have to "hike" them up on your side hook. I ended up ordering the 84" length for the kitchen and it was perfect. The fringe hits the floor nicely.
As for the burlap scent and wrinkles, what I did was unwrapped them and put a couple panels outside and a couple panels in the garage to air them out. However, what I realized in the end (when I ordered the 84" and did not have time for airing out) was when I steamed them, the scent went away faster than airing out for a couple of days. I have a fairly inexpensive steamer and it worked like a charm on these!
I love that they are lined, they are well made and substantial.
September 29, 2012

Rated 5 out of 5 by auntyM These drapes hang beautifully and I love the fringe at the hem. Creates a custom look.
Very satisfied with the quality of this item and I especially like th fringed hem.
September 28, 2012

Rated 2 out of 5 by flapper The burlap concept was inviting but I didn't consider the burlap fuzz!! Think again!!
like the color and lining but the needed cleanup due to the residual fuzz cancels the attributes.
September 27, 2012

Rated 3 out of 5 by luvmynewhome Love the look, but......
I really love the look of these. They are casual but sophisticated; offer privacy but also are light and airy. Here comes the but.....The sizing is irregular and inaccurate. I order the 84" panels. They are not 84 inches. They are more like 82-83 inches. Some hang an inch above the floor, some are two inches, and at least one has an inconsistent hemline - longer on one side shorter on the other. You can see the "wave" in the hemline as it goes from longer to shorter.
And yes, they are hung perfectly level and exactly 84" off the floor. My ceilings are 8 feet tall, my windows are 72", one foot from the ceiling, one foot from the floor and the curtains are hung exactly off the top corner of the window - and they don't hit the floor.
I am hoping they look better once I receive the tiebacks and can pull them back so the inconsistency isn't as noticeable. I am hopeful. I am afraid to order the 96" panels b/c if they are actually 96", the puddle will look ridiculous. I can't return them anyway, I already steamed them - hoping to make them hang better/longer.
However, I did order 3 sets of panels and I will probably return the last set. I ordered them for my dining room, the office, and to put across the entrance from the foyer into the office (its an unadorned opening and I wanted to dress it up some). I put up the set in the dining room and office, but they will never look right hung across the office entrance given the length issues.
It's unfortunate, I still love these curtains, they are just not consistent.
September 27, 2012

Rated 5 out of 5 by Pattyjohn Beautiful color...
These panels are gorgeous. We have received many compliments. They make the room appear so soft and calm. Love love love!
September 24, 2012

Rated 5 out of 5 by LisainNYC Stylish and pretty but smelly
I love these curtains! Very nice quality, stylish, well-made. My only complaint is that I've had them several weeks and they still have the burlap smell. However, you don't smell it throughout the room -- only when you are right next to the window. I am very happy with this purchase despite the odor.
September 23, 2012

Rated 4 out of 5 by reviewernh Nice product.
nice product. sizing was accurate. really adds texture to the room.
September 23, 2012

Rated 5 out of 5 by Bethenson LOVE them
I ordered these for my dining room after we had it repainted and wood floors installed. I wanted something casual, but still a bit refined. These are perfect. Everyone who comes in comments on how 'perfect' they are. They do have a strong smell when you first open them up, but it fades quickly. I wish the fringe were a bit thicker, and that maybe the drapes could be regular lengths PLUS fringe, to allow them to puddle better. My windows needed the shortest drape measurement, the next longest one was 10 more inches, WAY too long, so my drapes JUST fit, lengthwise.
September 22, 2012

Rated 5 out of 5 by GinaR These panels are rich and elegant for the money!
Overall, these panels are wonderful, especially for the money. They are lined, have a great fringe on the bottom, and hang wonderfully! They do have a lot of lint, which I dealt with by running each panel through the steam de-wrinkle cycle of the dryer before hanging. That removed most of the excess lint and wrinkles. Overall, a great buy!!
September 21, 2012

The intricately embroidered trellis design is based on a garden gate we
happened upon in Florence. This finely finished linen/cotton drapery panel is blind stitched in fully lined, cotton blend with 4" bottom hem and weighted corners to enhance the ...