BYOD: Voice Experience Design: Giving Your Learning a Voice

Conference Archive

DevLearn 2018 Conference & Expo - October 26, 2018

Cath Ellis

Learning Experience Designer Cath Ellis Learning Design

Voice technology is becoming essential to everyday life. Speech
recognition accuracy has gone from 95 to 99 percent, which has people using it all
the time. In less than two years, 50 percent of searches online will be performed
via voice. Voice is faster, less cumbersome, near-universal, and effective. It’s
natural! So why not use it to deliver just-in-time training for your learners?

In this session, you’ll be designing and developing two simple
skills for Amazon Alexa that you will be able to use after DevLearn. The first will
be a flash briefing skill, which will deliver important information to learners
(e.g., an OHS update or a message from the CEO). Second will be a custom skill:
You’ll build a wellbeing skill that is integrated with Google Sheets so it can dynamically
be updated. You’ll learn how to ensure your language is natural, and what is required
to publish your skill or keep it private for internal business use.

In this session, you will
learn:

How to define voice experience (VX) design

How you can use VX skills in your organization to
deliver just-in-time training

How to use the free Amazon Developer Console to create
two simple skills