How to mute or block other players on Xbox 360

You can control how people can communicate with you on your Xbox 360 console. If you don't want to hear or be contacted by specific players on your console, you can mute them, block their communications, or avoid them altogether.

Note If you believe that a player has violated the Microsoft Services Agreement or Code of Conduct, you may also wish to file a complaint.

How to mute another player

If another player engages in abusive or inappropriate in-game or chat voice communications, you can mute the player. This prevents that player from speaking to you during a game or a chat session. Here’s how to mute another player on Xbox 360:

Press the Guide button on your controller.

Select Friends. Navigate to the Players tab if you want to mute a recent player.

Select the gamertag of the player whom you want to mute.

Select Mute.

To unmute a player, select the gamertag of that player, and then select Unmute.

How to block messages from another player

Blocking another player prevents you from receiving the player’s messages, game invites, and party invites. If that player is on your friends list, they will be removed. Here’s how to block another player on Xbox 360:

Press the Guide button on your controller.

Select Messages, and then navigate to a message from the player whom you want to block.

Select Block Communications.

You can unblock a player at any time by sending the affected player a message or a friend request.

How to avoid another player

The player review option on Xbox 360 enables you to specify whether you want to play with a specific player again. By selecting to prefer or avoid a specific player, you increase or decrease the chance of encountering that player again in future multiplayer matches. Here’s how to avoid a specific player on Xbox 360.

Note You must play with a player at least once before you can submit a player review.

Press the Guide button on your controller.

Select Friends. Navigate to the Players tab if you want to avoid a recent player.

Select the gamertag for the player whom you want to avoid.

Select Submit Player Review.

Select Avoid This Player.

Select one of the following reasons for avoiding the player:

Communication: The player was trash talking (insulting), used unpleasant language, or disrupted the session through voice communication.

Game Behavior: The player was overly aggressive, unsporting, or quit the game early.

Player Skill: The player’s skill did not match that of the other players, or they did not understand the game.