2.41. "Could not load ATHLIB32.DLL" (Textbook Software)

I installed the software from the CD without a problem. But when I try to launch my software, I get the message

Could not load ATHLIB32.DLL.

or some other error message.

The DecisionTools and StatTools Suite: Student Edition is vintage 2004 software and is not compatible with today's versions of Excel and Windows. Please follow this procedure to unload the obsolete software and install current software for your course work:

In Control Panel, uninstall the old software.

Check for a C:\DTools folder, and if it exists delete it.

If there is no C:\DTools folder, delete the folder C:\Program Files (x86)\Palisade or C:\Program Files\Palisade, whichever one exists.

If you have Business Analytics: Data Analysis and Decision Making 5th edition, please follow this link to download the software. You will use your textbook to answer a question and unlock the download.

If you have a different edition, or any other textbook, please email Palisade Technical Support and mention the error message. Give the full title and edition number of the textbook, and we will send you a download link. Email only, please; we're unable to do this by phone or in live chat.