One netizen commented: “This line ‘This is obviously fake!’ is very unprofessional of an official page. SMRT media team throwing tantrum?”

Another wrote: “So fast to response to fake news but so slow to solve true problems. This is obviously wrong! We don’t care how many staff you added, face the issues and get it fixed asap!”

And another commenter suggested:

“All they needed to do, was to phrase that single line as: ‘The claims and allegations made against us are simply untrue.’

How hard can that be? Seriously.

“Then again, this is the same SMRT media outlet that refuses to report any delay that doesn’t go beyond 10 mins in recent weeks AND pretend that no delays of that nature affecting pax ever happened on the ground. Not a surprise then.”

Like I said, our SMRT just can’t seem to catch a break. Even its corporate communications have gone off the rails.

As our Prime Minister Lee Hsien Loong said about the recent SMRT mishaps at yesterday’s PAP Convention: “People are frustrated and worried, and understandably so. These incidents should not have happened.”

And he wasn’t talking about trains leaving the station 20 seconds early.

So we don’t need you, Japan, to make us feel worse about it.

We don’t need your Japanese CEO of your Japanese car company Nissan to say last Friday that he will return part of his salary after an inspection scandal led to a recall of 1.2 million Nissan vehicles.

All we got was a bow from our SMRT chairman Seah Moon Ming last month.