If I am working overseas how often can I receive grants?

We can distribute grants on a weekly basis by sterling credit transfer to an overseas bank account. Your bank may apply their own charges. As a result, we may delay sending gifts until the account balance reaches a minimum value.

Will you tell me when new gifts are allocated to my account?

Yes, we will continue to let you know each time a supporter expresses a preference for a gift to be allocated to you. You can view a range of information about your allocated gifts using the reports available online.

If a supporter has expressed a preference that I receive the reclaimed tax, when will I receive it?

Tax is reclaimed from HM Revenue and Customs on a weekly basis and can normally take between 6 and 8 weeks to process. The reclaimed tax will immediately be allocated to your recipient account as soon as we receive it.