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Re: [Win7 + ZApro 91_008_000] does anyone get same problem with ping?

Yes, I find that while Zone Alarm Pro 9.1.603 (on trial) with Driver version 9.1.522.000 is installed, I cannot ping 127.0.0.1. The request usually times out. This behavior occurs whether or not the firewall is on or off.

I have verified satisfactory ping capability of the Windows system by pinging while Zone Alarm is uninstalled.

I first noticed this problem when testing computer using BurnInTest. It failed the test for inability to ping 127.0.0.1. I eventually isolated the problem to the presence of Zone Alarm.

I also see the behavior you describe when pinging other addresses.

To anyone with knowledge: Is this a benign bug in Zone Alarm? Or is it an indicator or something more serious?

Re: [Win7 + ZApro 91_008_000] does anyone get same problem with ping?

Hello Fax,

Thanks for your response. As of yet, I cannot positively ascribe any application problems to this issue of pinging the local host other than the BurnInTest failure. Sometimes IE8 is slow and unresponsive, but I don't know yet if it is attributed to this issue. I was originally using BurnInTest to check for system stability after some BSOD fixes when I noticed this problem. I am using a very new copy of Windows 7 64 bit on a Toshiba Tecra A11 laptop. I see the issue with both wireless and ethernet connections.

I am sorry -- I don't know what you mean by "Link to support in my signature".