Still no success for me trying to stream from my Home 1080p Dome camera. Same issue as previously described, either I’m told “Sorry it looks like the stream is currently unavailable from ‘X’ camera” or I only get a black screen.

I have the same issue as @SneekyB, I have 2 1080p dome yi cameras, one streams fine to my Google hub but the other one the hub informs me it is unavailable. Unlinked and relinked my account numerous times and the feed works fine in the yi home app for the none working camera just not when I want to stream to the Google hub. Weird that I have 2 identical cameras and one works with the hub and the other doesn’t…

Thanks

Edit: after trying it sometime later, it now works. Always the way when you mention something not working then decides to work…

@Rymaan I’m glad to hear you are now able to stream both your YI Dome 1080p cameras to your Google Nest Hub. Due to the recent service interruption that has now been resolved, we are working with our internal team to make sure our YI Home cameras work properly when streaming with the Google Nest Hub.

@MilkinMore Thank you for your feedback. I understand, we have a lot of customers who use Facebook as their login to use our YI Home app. We will take this information that you have provided into consideration.

I spoke too soon the one that wasn’t working is and now the other isn’t. Seems so hit and miss and I have yet to get both working without issues on the nest hub, it is a shame as they can’t be relied upon to work correctly without any issue.

@Rymaan@SneekyB I apologize for the inconstancy with your YI camera not working properly with Nest Hub. I ran into the same issue yesterday but was able to stream the camera on Nest Hub with the process that I’m providing you now. Please try the following steps provided below.

On your Nest Hub screen, swipe down from the top. Click on Cameras.

From the list of cameras shown, click on the camera you are trying to view.

Hi @patrick.m,
Neither work now voice commands or using the pull down option on the nest itself. As I say it works randomly but most of the time it doesnt. Shame the cameras aren’t reliable enough to use with the hub and maybe it’s time for me to invest into a more reliable solution that works with the hub.

@Rymaan I would like to assure that we are working hard to make sure that our compatibility with Nest Hub is reliable. Please try this process that also worked for me. I was able to stream my YI camera by turning off the camera in the YI Home app and then turning it back on. To do this, go into your YI Home app and click the hexagon symbol inside your camera thumbnail. In Settings, at the top of the screen, click on the green toggle switch to turn the camera off. Click the grey toggle switch to turn the camera back on. After doing so, try to stream your camera with Nest Hub.

That does seem to work but like today I’ve had to do that at least 4 times to get it to appear throughout the day. I appreciate the help and possible solutions but that just seems like a work round rather than a fix. It should just work and not require you to pick another device up, go into an app and toggle the camera off and on for it to appear on the nest hub. as I’m in the app using the above method, I might as well just go into the camera on my phone rather than getting it to display on the hub. I’m not entirely sure why it works sometimes and then not others. Is there no information on why it does this? Has it ever worked flawlessly on the hub?

@Rymaan We are currently looking into this matter and addressing the consistency issue with our YI cameras streaming with Nest Hub. There have been times when the YI camera was able to stream to the Nest Hub without issues. We hope to have this matter resolved soon.

Hi I shall type out the process I do, I open up the Google home app go to set up device select have already something set up select yi home camera go to log in all details are correct logs me in then Google home goes back to this screen as attached