If you need help with the product, please contact the shop owner by visiting their shop profile and sending them a message. For anything else (licensing, billing, etc), please visit our Help Center.

How can I unzip product files?

PC: To extract a single file or folder, double-click the compressed folder to open it. Then, drag the file or folder from the compressed folder to a new location. To extract the entire contents of the compressed folder, right-click the folder, click Extract All, and then follow the instructions.

Mac: Double click the .zip file, then search for the product folder or product file.

If you continue to have trouble, check out this help file for more tips.

If this is the case, please provide your explanation below (required):

We take all copyright concerns seriously. We urge you to first contact the other designer and try to work the issue out. If you believe that a shop owner has violated a copyright you hold please contact our legal department directly at ip@creativemarket.com. They'll ask for some confirming information, review your claim, and then take the appropriate action. Turnaround time is typically one week.

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Thanks for sending your report. We'll look into it as soon as possible.