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How bad is bad?

This is what happens with people with too much money and no taste. The decor of this hotel is AWFUL, the quality of the the materials used and the construction is APALLING, everything looks fake and hollow. NEVER AGAIN!!

Stayed: November 2013, travelled on business

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Ask Giova590501 about Imperial Resort Beach Hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

The hosts told me this is a nice hotel. I guess their nice and our nice were vastly different. The hot water was not working most of the hotel lights were dimmed tov save power. The room smells of old bread and sourishNot cheap The staff were not trained and v an overall badc place. The only reason I stayed was because I arrived late and it was only for a nightBut never again

Stayed: November 2013, travelled with friends

Ask Anson w about Imperial Resort Beach Hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

The Gym staffs were very unreliable. They were always late by almost an hour. I would advise you change your supposed time for opening the gym. If 6:30 in the morning is not feasible, just change it to 7:30 then.

On another note, I admired the drivers and front office staffs. They are good and doing their job professionally.

Stayed: September 2013, travelled on business

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Ask Mucho M about Imperial Resort Beach Hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

An absolutely horrible hotel, who have no respect for their clients. Food is disgusting and way over priced. They constantly have a very noisy disco most days and nights and have no regards for their customers privacy; customers who happen to have paid a lot of cash for a terrible nights stay. The hotel rooms are smelly and damp and the service does not warrant the price.

Stayed: October 2012, travelled with friends

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Ask Jim B about Imperial Resort Beach Hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Like the previous reviewer has said, we werealso placed here by British Airways following the cancellation of our flight home.

At first, I thought the place was OK but, after a short while, realised that it was a bit run down. It was a hot day and we'd had a lot of hassle even getting to the place. When greeted by the manager, my partner said she felt dehydrated and needed some water. The manager ushered her along to the far end of the vast cavern of a reception and gave her two small bottles of water. Fine, so far! But, 20 mins later, a waiter was along with a bill for her to sign for 6,000 shillings!

The room was a bit strange with a heavy use of dark woods. The bed was comfortable, though. I tried to use the safe. It wouldn't work and had clearly been in that state for a while as someone had scrawled "Dead" across its door with a marker pen. Nice!

The bathroom was a bit tired with a piece missing from the wooden furniture unit that housed the sink. The shower was almost unusable. If you fiddled with the knob to get exactly the right temperature the water ran cold. If you adjusted the knob by a fraction of one degree the other way, the water went from cold to too hot. There was no midway point so you ended up dancing around avoiding the water as it constantly changed temperature. There was also no dispenser or holder for toilet paper. Instead, you had to lift the roll from a spike attached to the wall.

There was an outside food area near to the beach which was accessible through a small gate in the fearsome-looking steel fencing. There were blue plastic tables and chairs in the grass area but they were all so unbelievably dirty and unkempt that absolutely nobody was sitting at them. We tried to move one table and two of its legs fell off so we left it. Instead, we had to sit at cleaner tables and chairs under a covered area. This area was not very nice with a huge concrete floor and metal canopy overhead. We ordered food. You could choose from chicken or fish - absolutely nothing else! After complaining to the manager, the food was eventually delivered. It was OK, but no more than that. We visited the pool area. It was not very good, though we have no complaints about the pool itself, which was OK. However, the pool area generally was not very appealing.

I've no idea how much this place costs so, unless it was very cheap, I would not choose to stay here if looking for a place in Entebbe. I suspect it's not cheap. While eating dinner in the evening, it occurred to me that without the hundred or so BA customers that were there, the place would be virtually empty. What does that tell you?

Stayed: August 2013, travelled as a couple

Ask kenc about Imperial Resort Beach Hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

We were stranded in Entebbe and put here by BA. Overlarge gloomy building. Little daylight heavy dark wood walls doors and ceilings. Food poor. Lunch by the pool was either fried chicken or fried fish. Nothing else on offer. As we are veggie we ordered a cheese sandwich in the Huge dark Victoria restaurant which took 25 minutes to get even though we were the only two people there. Service was hopeless due to poor english comprehension. Large pool but no access to beach.

Stayed: August 2013, travelled with family

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Ask ronlask about Imperial Resort Beach Hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC