Governance

ISS has a two-tier management structure consisting of the Board of Directors and the Executive Group Management (EGM). The Board of Directors regularly reviews the Group’s corporate governance in relation to the Group’s activities, business environment and statutory requirements.

A set of specific corporate governance guidelines for the ISS Group has been adopted by EGM and subsequently implemented by all regional and local entities. All operations in ISS must adhere to the following fundamentals:

Compliance with law This is a fundamental implying always operating in accordance with local laws and regulations.

Tax PolicyThe foundation for our Tax Policy is our commitment to comply with all local and international tax legislation.

The ISS Corporate ValuesThese are the guiding principles of how ISS conducts its business which each manager is expected to understand and follow. Learn more about our values here.

The ISS Code of ConductEach manager is responsible for managing the ISS business in compliance with our Code of Conduct, and for ensuring that employees are aware of and adhere to the same principles. The Code of Conduct has been updated in 2010 to ensure alignment with the UNGC, and will be distributed first to white collar workers, followed by front-line employees. The Code of Conduct is considered part of the terms on which all employees accept employment in ISS. Read more about our values here.

Compliance with ISS Group policies This falls under the responsibility of ISS regional and country management. The operations of ISS must comply with policies and guidelines designed by the ISS Group functions, and document their implementation. As part of the work to build a solid foundation, most of our policies related to corporate responsibility have been revised or developed in 2010, and their implementation and testing will begin in earnest in the years 2011-12.

The ISS Leadership principles The principles integrate the human aspect of the ISS Way. These nine principles define the leadership style ISS expects from each of the managers in the company. Read more about our leadership principles here.

ISS was founded in Copenhagen in 1901 and has grown to become one of the world's leading facility services companies with revenues in 2017 amounting to DKK 79.9 billion. In Singapore, the secret to our success lies in how we tailor our solutions to client needs, how we manage risk, and how our engaged team of more than 9,000 staff members add the power of the human touch in everything we do.