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ATTENTION: Windows 10 users

Beta 2 build is now available!

If you just upgraded to Windows 10 or running build 10240 or greater of Win 10 pre-release you will need to download and install the new version of ZoneAlarm 14.0.157.000

ZAP 8.0.59 Upgrade/Full Install problem

I have Windows XP SP 3 and can't install the ZAP 8.0.59 upgrade. I deleted the zone alarm folder in program files and under system32(I believe) and tried the full install. I get a windows failure window that says &quot;Zone Alarm Pro-1042 English&quot; encountered an error, etc.. Has anyone else had this problem and is there a solution?

Re: ZAP 8.0.59 Upgrade/Full Install problem

As a upgrade did you do this on the old version ZA...??
1 -You can try this: just prior to new downloading attempt, on your current/ old ZA &gt; go to &quot;Overview&quot; &gt; Preferences &gt; General - &quot;uncheck the box for&quot; = 'Load ZoneAlarm at startup' &gt; click once, wait - it may take a few
seconds for it to register, but it will clear the box.[*]Please restart/ reboot. &lt;[*]&gt;
Now, download and install your new 8.0. Unloading the current/ old version will ensure less conflicts between the old version and new version; after install you will have to re-start your pc. { This is a Super Tip - that will help prevent some 'true vector/ vsmon.exe
issues' on upgrades/ updates }[*]2 - upon the re-install of 8.0.059 did you shut-down your anti-virus and most of your other anti-spyware?<hr>Click here &gt; http://forums.zonelabs.org/zonelabs/...ssage.id=73645
read thru and follow tips and guidelines. Use IE7 instead of others.
<hr>Now...[*]1 - use the un-install instruction #19199 ^ from above link
~ 27 step to clear out ZA[*]2 - re-install direct from the ZA Pro 'release history' link - while following the tips and guidelines. Have your license key handy. I would suggest all other security software 'temporarily' shut-down just prior to ZA install; this 8.0.059 may not install too well with other anti-virus and anti-spyware running.[*]3 - use the 'save to desktop' install method.<hr>:8}NaiveMelody NYC 11-12-08 - How's It Going To Be - Third Eye Blind<ul>[/list]<ul>[/list]