This document describes the generic system requirements for BloomReach Experience Manager and BloomReach Experience Manager to provide a guideline for infrastructure decisions. BloomReach requires customers to consult the BloomReach Quality Assurance Team for final sign-off if the installation is not based on the preferred system prerequisites; this is to ensure that the individual combination of software versions employed is both eligible for support and also facilitates best possible performance/stability.

In all cases, BloomReach only supports system components that are actively and regularly supported by the respective vendors.

Server Software Prerequisites

BloomReach Experience Manager Stack

Community Edition Stack

JVM

Oracle or OpenJDK JVM 8 with current CPU, Hotspot

Operating System

Ubuntu Server 16.04

Application Server

Tomcat 8.5, 9.0

Database Servers

MySQL 5.7

BloomReach Experience Manager Stack

BloomReach Experience Manager supports several different stacks, i.e. combinations of operating system, database, and application server. To provide flexibility we do of course offer additional ‘’stack options’’ (listed below) if your environment differs from the preferred stack. Please contact BloomReach sales for final sign-off to ensure that the individual combination of software versions employed is both eligible for BloomReach support and also facilitates best possible performance/stability.

BloomReach Experience Manager Stack - Standard

JVM

Oracle or OpenJDK JVM 8 with current CPU, Hotspot

Operating System

Ubuntu Server 16.04 (preferred)
RedHat Enterprise Linux (RHEL) 6, 7

Application Server

Tomcat 8.5, 9.0

Database Servers

MySQL 5.7, 8

Relevance module requirement

Elasticsearch 5.5, 5.6

BloomReach Experience Manager Extended Stack Options

JVMs

Oracle or OpenJDK JVM 8 with current CPU (Critical Patch Update) and Hotspot

Operating Systems1

Ubuntu Server 14.04, 16.04

CentOS versions corresponding to RedHat Enterprise Linux (RHEL) 6, 7

Debian Jessie (8)

Windows Server 2016

Application Servers

Tomcat 8.5, 9

CMS Database Servers

MySQL 5.7, 8

Amazon RDS (using MySQL 5.7 or Oracle RDS 12c)

Oracle 12c (R2)

MS SQL Server 2016

PostgreSQL 9.5/9.6, 10

Proxy servers

Apache HTTP Server 2.4

Relevance Module: additional software requirements

Elasticsearch 5.5, 5.6

Additional database:

MySQL 5.7, 8

Amazon RDS (using MySQL 5.7 or Oracle RDS 12c)

Oracle 12

PostgreSQL 9.5/9.6, 10

LDAP Directories

OpenLDAP

Microsoft Active Directory

ApacheDS

Upcoming Versions

We try to support newer versions as soon as possible. If the supported stack changes, we will update this page.

Client Software Prerequisites

The BloomReach Experience Manager and BloomReach Experience Manager user interface is fully web-based and requires no prerequisites to be installed. As such, the products are expected to run in any standard browser environment. BloomReach cannot guarantee browser plug-ins, tools, or any kind of modifications to the browser to work with BloomReach Experience Manager or BloomReach Experience Manager.

Operating Systems2

Microsoft Windows 10

Apple Mac OS X 10.1/10.12/10.13 and higher

Actively supported (by Canonical) versions of Ubuntu 14.04 and higher

Browsers3

Google Chrome: latest stable version supported

Mozilla Firefox: latest stable version supported

Apple Safari: latest stable version supported (Mac OS X only)

Edge latest stable version supported (on W10 and higher)

Various

The system requires cookies to be activated for the domain it runs in.

Browser support for the website is determined by the website implementation.

The CMS will look best when used with a screen resolution of 1280 x 720 or higher.

End of Life Table for Supported Products

EOL date (third party)

Product

BR support starts

BR support ends

May 2018

Debian 7

April 2018

June 2018

Tomcat 8

June 2018

September 2018

Windows Server 2012

September 2018

September 2018

Windows Server 2012 R2

September 2018

January 2019

ElasticSearch 5.5

January 2019

March 2019

Oracle JVM 8

February 2019

March 2019

ElasticSearch 5.6

March 2019

April 2019

Ubuntu Server 14.0.4

April 2020

Debian 8

October 2020

CentOS 7

October 2020

MySQL 5.7

November 2020

RedHat Enterprise Linux 6 (RHEL)

November 2020

CentOS 6

January 2021

PostgreSQL 9.5

April 21

Ubuntu Server 16.0.4

July 21

MS SQL Server 2016

September 2021

PostgreSQL 9.6

January 2022

Windows Server 2016

September 2018

October 2022

PostgreSQL 10.0

September 2018

June 2024

RedHat Enterprise Linux 7 (RHEL)

June 2024

CentOS 7

unknown

MySQL 8

September 2018

unknown

Ubuntu Server 18.04

tbd

unknown

OpenJDK 8 (latest version)

December 2018

unknown

Oracle JVM 11

tbd

unknown

Tomcat 8.5

October 2018

unknown

Tomcat 9.0

December 2019

unknown

Amazon RDS - MySQL 5.7

April 2018

unknown

Amazon RDS - Oracle RDS 12c

unknown

Oracle 12

unknown

Apache HTTP Server 2.4

Please note that the third party product end-of-life dates are result of our estimations combined with public reports on web sites of the third parties or EOL aggregation sites. Therefore these dates are only a guideline and might not be accurate or subject to change. In all cases, BloomReach only supports system components that are actively and regularly supported by the respective third party vendors. Also note that support on third party products depends on the stack options you have licensed.

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1 Running the 64 bit version of the OS, on x64 bit Intel (or compatible) processor.

2 Note: whilst a number of BloomReach customers run the CMS User Interface through Citrix solutions, BloomReach does not support Citrix environments via the regular support agreement. Customers looking to employ Citrix are advised to bring this to the attention of BloomReach support or their respective account managers for further investigation.

3 Note: In case of a Beta release, only Chrome (latest version) is supported. For GA and succeeding release, the other browsers mentioned are supported as well.