Workaround: presumably the typical buyer would not view a UK credit card company as being dodgy? So pay the merchant directly by UK credit card and then benefit from replicated merchant obigations provided by the UK credit card company, aka S75."...often if you buy something using a credit card abroad it's much more difficult to get in touch with the retailer. So don't bother, simply make a claim directly against the card company."moneysavingexpert.com/sho…ses

Workaround: presumably the typical buyer would not view a UK credit card …Workaround: presumably the typical buyer would not view a UK credit card company as being dodgy? So pay the merchant directly by UK credit card and then benefit from replicated merchant obigations provided by the UK credit card company, aka S75."...often if you buy something using a credit card abroad it's much more difficult to get in touch with the retailer. So don't bother, simply make a claim directly against the card company."https://www.moneysavingexpert.com/shopping/section75-protect-your-purchases

S75 means the credit card co has an obligation to replicate the …S75 means the credit card co has an obligation to replicate the obligations of the merchant, inc warranty obligations.

Does not make the credit card company responsible or pay for the postage back to Hong Kong in case of phone failure. They state officially that you have to send the phone back if you want it fixed. £80 one way. More if they don' find any faults and make you pay to send it back. And in the mean time you have to exhaust all the forms of communication with the merchant to make sure you're refused the fix/replacement by them. After that, you have to prove it to the credit card company as well, And go through the revision process. Basically 6-8 weeks no phone or money. If you're unlucky... longer. No thank you.

Does not make the credit card company responsible or pay for the postage …Does not make the credit card company responsible or pay for the postage back to Hong Kong in case of phone failure. They state officially that you have to send the phone back if you want it fixed. £80 one way. More if they don' find any faults and make you pay to send it back. And in the mean time you have to exhaust all the forms of communication with the merchant to make sure you're refused the fix/replacement by them. After that, you have to prove it to the credit card company as well, And go through the revision process. Basically 6-8 weeks no phone or money. If you're unlucky... longer. No thank you.

Nah, there is zero obligation to communicate with the supplying merchant
after purchase as the credit card company becomes the merchant under
S75. Easy-read interpretation of S75 obligations at MSE that includes
phrase "...often if you buy something using a
credit card abroad it's much more difficult to get in touch with the
retailer. So don't bother, simply make a claim directly against the card
company." moneysavingexpert.com/sho…ses

Does not make the credit card company responsible or pay for the postage …Does not make the credit card company responsible or pay for the postage back to Hong Kong in case of phone failure. They state officially that you have to send the phone back if you want it fixed. £80 one way. More if they don' find any faults and make you pay to send it back. And in the mean time you have to exhaust all the forms of communication with the merchant to make sure you're refused the fix/replacement by them. After that, you have to prove it to the credit card company as well, And go through the revision process. Basically 6-8 weeks no phone or money. If you're unlucky... longer. No thank you.

Good enough reason for you to keep hold of an old spare phone, no?

31st Jan 2018

Shame that this company are still taking orders for this phone when they still haven't fulfilled the order I placed when it was £565 a week and half ago! Apparently it's not in stock at the moment!