Frequently Asked Questions-

How can I redeem my cash code?

Step 1 – Enter your cash code, then click on Proceed.Step 2 – If you do not have an account on Paytm.com, please make one by clicking on Create Account in order to add money to your online walletStep 3 –You are done! Now you have Paytm Cash and you can now use it for recharging mobile/ DTH or shopping.

What can I use Paytm Cash for?

You can use Paytm Cash to recharge your prepaid mobile number, DTH or Data card or pay your mobile, landline, electricity & gas bills. You can also use it to shop from our range of lakhs of items!

How many cash codes can I use?

You can use upto 3 cash code in total till end of offer.

How and where can I shop using my Paytm Cash?

Oh, you can shop across categories of Men, Women, Electronics, Home, Sports & more, right here at Paytm! You can recharge you mobile, DTH and much more. You can shop at the website here or on your Paytm App.

How to use Paytm Cash for mobile recharging?

Step 1 – Go to paytm.comStep 2 – Enter your mobile details, amount (amount equal to the money you have in Paytm wallet. If you enter an amount more than wallet balance then you will have to make differential payment through credit/debit card) and click on proceed to rechargeStep 3 – Click on Proceed to PayStep 4 – Click on use Paytm wallet to complete the payment

Where can I download Paytm App from?

You could either search for it on your App store or click here to download.

I already have an account on Paytm.com. Is this offer for me too?

Yes existing Paytm users can also use their cash code and get Paytm Cash.

I have got an SMS with OTP. What is this?

While creating an account for you on Paytm, for your security, an OTP is sent. Simply enter it on Paytm to verify your account. You will need to go through this step only once.

Terms And Conditions For Paytm Mall Coca Cola offer-

The Coke Paytm Ecommerce Campaign (“Promotion”), is a promotion jointly organized byby Coca-Cola India Private Limited (“CCIPL. and One97 Communications Limited (“One97”). The Promotion is sponsored by One97 and is facilitated by Paytm E-commerce Pvt. Ltd. (“Paytm/ Paytm Mall”) and is being held between 1st October, 2017 (“Start Date”) and 14th November, 2017 (“End Date”), both days inclusive, which period shall be known as the “Promotion Period” and the Promotion shall be conducted across India (“Territory”).

Subject to the other provisions of these Terms, individuals residing in the Territory under the Promotion will have the opportunity to participate in the Promotion by purchasing PET bottles of Coca-Cola®, Thums Up® and Maaza® of 600ml or more (“Coca-Cola Product”) and receive certain amounts as cashback in their ‘Paytm Wallet’, operated and owned by One97, in accordance with the following schedule (“Promotion Cashback Amount”):

Instance of redemption of the first Unique Code (as defined below) by a Participant (as defined below) under the Promotion:

PET Bottle Quantity of Coca-Cola Product

Eligible Cashback Amount

600ml and 750ml

INR 10 (Indian Rupees Ten only) of Paytm Cash, immediately upon entering the Unique Code in the Paytm Wallet in accordance with these Terms;

All other packs above 750ml

INR 15 of Paytm Cash (Indian Rupees Fifteen only), immediately upon entering the Unique Code in the Paytm Wallet in accordance with these Terms;

In the instance of redemption of a second Unique Code by a Participant, the Participant shall be entitled to Paytm Cash of INR 50/- (Indian Rupees Fifty only) to the Participant’s Paytm Wallet, upon purchase of products worth INR 150/- (Indian Rupees One Hundred and Fifty only) on the Paytm Mall mobile application or website within 24 hours of shipping (“Second Redemption”);

In the instance of redemption of a third Unique Code by a Participant, the Participant shall be entitled to Paytm Cash of INR 100/- (Indian Rupees One Hundred only) to the Participant’s Paytm Wallet, upon purchase of products worth INR 300/- (Indian Rupees Three Hundred only) on the Paytm Mall mobile application or website within 24 hours of shipping (“Third Redemption”); and

In the instance of redemption of a fourth Unique Code by a Participant, the Participant shall be entitled to Paytm Cash amount of INR 150/- (Indian Rupees One Hundred and Fifty only) to the Participant’s Paytm Wallet, upon purchase of products worth INR 450/- (Indian Rupees Four Hundred and Fifty only) on the Paytm Mall mobile application or website within 24 hours of shipping (“Fourth Redemption”).

*Disclaimer: Paytm cash is a semi closed payment instrument and may be used for the purchase of third party products or may be transferred to the person’s bank account.

The Participant will be required to go to the website www.Paytmmall.com/social (“Website”),; sign in to their Paytm Wallet account (in case of existing users), or register for a Paytm Wallet account (in case of new users); and apply the Unique Code.

After logging into the Paytm website/mobile application, applying the Unique Code as set out in clause 1.4 above and in the instance of a Second, Third or Fourth Redemption, carrying out the necessary purchase on the Paytm Mall mobile application or website, the Participant shall be eligible to receive a credit of the appropriate Promotion Cashback Amount (Paytm Cash) in his/her Paytm Wallet within 24 hours, subject to the “Paytm Terms of Use” for the Paytm Wallet (as available https://Paytm.com/terms

For the sake of clarity, a Participant may redeem up to a maximum of four (4) Unique Codes under the Promotion.

Participation in the Promotion is purely voluntary and stock without the Promotion offer will also be available across the Territory. The Promotion is advertised and promoted, inter alia, through media including radio, print and digital media.

The Promotion is subject to all applicable central, state and local laws and regulations.

Individuals can reach to www.paytm.com/care during the Promotion Period to clarify their doubts and queries with respect to the Promotion.

By participating in this Promotion, the Participant accepts and agrees to abide by these terms and conditions of the Promotion (“Terms”). It is expressly clarified that a Participant shall be eligible to receive the appropriate Promotion Cashback Amount under this Promotion only if such Participant complies with these Terms, and is a valid operator/user of a Paytm Wallet account in accordance with the Paytm Terms of Use.

The applicable terms will be hosted at the Paytm platform- www.paytmmall.com/social (“Promotion Website”). In case of a conflict between these terms and the terms mentioned at the Paytm platform, the terms mentioned at the Paytm Platform shall prevail.