Equally true narratives behind National Disability Insurance Scheme

Posted December 6, 2018

This was the moment the conference heard from the Queensland representatives of the National Disability Insurance Scheme about how the scheme was going in that state. They presented a remarkably optimistic and positive picture about its initial implementation, admitting there’d been a few issues and problems accompanying the initial rollout of the scheme. Nevertheless, the manager insisted, self-reported satisfaction rates were well above 80 per cent.

Then the questions began, politely at first, but quickly taking on an edge of disbelief and anger.