Appliance Repair Services

Our ratings of area appliance repair services reveal substantial quality differences between companies. Several appliance repair services were rated “superior” for overall quality by at least 90 percent of their surveyed customers. Several others received such favorable ratings from fewer than 50 percent.

Fortunately, some of the area’s lower priced companies are among the highest rated for service quality. In fact, on average, lower priced companies rate higher on service quality than their higher priced competitors.

And price differences can be substantial. Our mystery shoppers found some services charge twice as much as their nearby competitors for the same work.

If your appliance is still covered under its manufacturer’s warranty, use a shop authorized to do in-warranty repairs. But after the warranty expires, be sure to consider shops that don’t perform warranty repairs. We have found that, on average, independent shops rate better than factory repair services (although some independents do score low).

Appliance Repair Services Articles

Appliances never fail at the right time because there is never a right time. Whenever a dishwasher dies or a refrigerator runs down or an oven goes cold, you need to fix it—fast. Our ratings of area repair services will help you find a solution.

Your dryer isn’t working. The estimate is $250. Do you repair it or buy a new one? To decide whether to repair or replace, consider how much time your investment is likely to buy you—but be aware that published lifespan figures can be misleading.

No matter what repair service you choose—and no matter how well you deal with it—professional help costs money. Because the average minimum service charge for appliance repair is more than $80, you can often save a lot by doing it yourself.