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WE TAKE CARE OF THE REST!

FREE PICK & DROP

GENIUNE PARTS

10 DAYS REPAIR & REPLACE

IN HOUSE REPAIRS

HOW IT WORKS

Get Your Mobile Phone Repaired In Just Four Easy Steps

1 Book your protection plan

Call our toll free number 1800-270-4488 or Book Online. Our call center representative will call and confirm a pick up date and time that is convenient to you.

2 Pick up at your doorstep

When something goes wrong with your phone, our delivery guys will pick up the handset, pack it, seal it, complete necessary paper work and provide you a Standby Handset – all at your doorstep!

3 REPAIR

Once your handset reaches our facility, expert technicians will repair your handset in a skilled, professional and reliable manner using the best quality repair parts.

4 DOORSTEP DELIVERY

Your repaired handset will be delivered back to your doorstep.

FAQs

Your burning questions about QUIK-e products

Question:
Why do I need a protection plan?+-

Answer:
With all the mobile multi-tasking we do everyday, the dangers of dropping your phone, getting a software glitch, water damage and other malfunctions are very real. Your protection plan will help you avoid unnecessary costs of purchasing a phone prematurely. Your repair process will also be much cheaper than usual - and most importantly - hassle free, timely and super-convenient!

Question:
How do I know that you are as good as you say you are? +-

Answer:
Our authenticity and the genuineness of our parts are evident in our stellar 5 years.

Question:
What if you are not able to repair my handset?+-

Answer:
We will either repair your handset - or will replace your phone with a similar or better handset within 10 days. That is our promise.

Answer:No! Your phone protection plan will not cover lost or stolen phones.

Question:
I bought a QUIK-e protection plan last year, but my QUIK-e extended warranty has expired. Can you still protect/repair my phone?+-

Answer:
If your warranty has expired, you will not be eligible for protection/repairs. In order to continue to be protected, you will need to buy a new protection plan from us after the previous one expires.

Question:
I don't have a credit card. Can I still buy a QUIK-e pack online?+-

Answer:
Yes! You can avail the "Cash on Delivery" option or call us Toll Free at 1(800)-270-4488 and our representative will direct you to the closest QUIK-e dealer kiosk.

Question:
I just bought a new QUIK-e plan. Can I use it right away?+-

Answer:
Yes! You can avail repair/protection services on your new plan.

Question:
How many times can I avail QUIK-e warranty service?+-

Answer:
On any particular individual plan purchase, you can avail services up to the value of your handset. Once you have redeemed repairs up to your handset value, you will have to contact our customer care center at 1(800)-270-4488 if you need to purchase a new protection plan for further repairs.

Question:
Will the loaner phone you provide while repairing my phone be the same model as my existing phone?+-

Answer:
Unfortunately cannot customize the loaner phone models as per customer requirements. You will get a basic, functional handset to get you through the 10 or less days that it takes to repair/replace your original one.

Question:
Do I need any documentation to avail the repairs?+-

Answer:
You will need your purchase invoice as well as one piece of identification (e.g. Driver’s License, PAN card etc.)

Question:
Are there any exclusions that are not covered under the protection plan?+-

Answer:
The following damages or situations are not covered under the QUIK-e protection plan:

• Normal wear and tear

• Dents and scratches

• Any other damages due to negligence of user

• Breakage due to acts of god (earthquake, tornado, civil strife)

• Theft or loss of phone

• Loss of SIM or memory card

• Electrical or mechanical breakdown

• Defects that are not covered by manufacturer’s brand warranty

• Battery and all accessories

• Unauthorized software installations

• Unauthorized attempt(s) of repair

Question:
What happens to my data if I need repairs while protected under QUIK-e plan?+-

Answer:
We do not take responsibility for any data lost during QUIK-e repair activities. We know your data is precious to you so we heartily recommend that you back up your data frequently to a safer location and especially back up your data before sending your handset for repairs.