"The conventional view serves to protect us from the painful job of thinking."

John Kenneth Galbraith

The economic cycle, a disrupted political environment, the growing pace of global competition, regulation and governance, and ever-increasing end-to-end digitization drives most organizations into a permanent state of cost-cutting and reorganization to meet basic strategic goals. Yet simple cost-cutting without innovation designed to realize lasting structural productivity leads inevitably to a never ending the destructive cycle of cost-cutting that destroys both culture and customer satisfaction and ultimately may destroy the organization.

To survive and prosper we must be able to compete in this low- cost environment while concurrently developing competitive advantages as the economic environment cycles and evolves. To achieve this key goal all organizations need to continually adapt to changing market conditions through a consistent process of reducing and removing low- value processes and functions while redirecting appropriate resources to the ongoing development of innovative products and services that meet and surpass their customers' expectations.

Galbraith & Co. specializes in providing our clients with the expertise and tools that are tailored to meet their strategic goals, deliver sustainable productivity, and best practice performance.

Galbraith & Co. adopts the most innovative products and services from around the world so that we can offer our clients a portfolio of world best practice services that can readily and cost-effectively be deployed to immediately improve productivity and drive innovation.

Our portfolio of services are sourced from best-of-breed platforms and services partners that we have specifically identified and selected to deliver customised, scalable, and cost-effective business solutions to meet our clients' particular requirements.

FEATURED CAPABILITIES

In the current global work environment where the import of digital skills and culture is as important, if not more important, than traditional business skills, all organisations should be focused on identifying, hiring, training and retaining the talent and knowledge relevant for a highly competitive digital economy. In many cases, these talents often exist within organisations but have not been identified and utilised appropriately.
Human Resource Management (HRM), was designed to maximise emp...

Service Design is the activity of planning and organising people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between service provider and customers.
The purpose of Service Design methodologies is to design according to the needs of customers or participants, so that the service is user-friendly, competitive and relevant to the customers. The backbone of this process is to understand the behaviour of the customers, their...