As long as they have the right support to learn, people with a learning disability can achieve anything. As long as you communicate that support to somebody in an understanding way.

It is important to always use accessible language, and to avoid jargon or long words that might be hard to understand. You should also take into account any physical disabilities the person may have that could make communication difficult for them.

In person: many people with a learning disability have told Mencap that the best way to communicate with them is face-to-face and one-to-one.

In writing: in writing, it is a good idea to use bigger text and bullet points, and to keep writing at a minimum of 16 point. It is also important to remember that too much colour can make reading harder for some people.

On the phone: the best way to talk to someone with a learning disability on the phone is slowly and clearly, using easily understandable words.

When I had to go to the hospital the doctors would usually speak to my mum rather than speak to me. So I didn't bring her to the hospital anymore. Finally they started to recognise I'm the one, I need to understand, not my mum.