Services & Support

Serenic Navigator—Technical Support for Partners

Serenic Navigator partners are professionals who are passionate about delivering only the best to their NPOs, NGOs, and public sector customers. We value the expertise and strength of these partners, who are dedicated to providing the right solutions to the growing global nonprofit software market segment.

SerenicSource

Login to SerenicSource – a password-protected customer portal for recent releases, downloads, and support cases

Training Your Way

We provide you with an evolving schedule of training options, delivered in a variety of formats, to help you gain the necessary knowledge and skills that best serve your customers. Our solution experts share best practice with exercises, easy-to-understand tips and examples, and step-by-step instructions on how to setup and improve financial management processes using Serenic Navigator.

Partner Certification

In order to be authorized to sell and/or deliver Serenic’s Navigator software, Serenic Partners and any affiliates must have “ Serenic certified” staff in their employment. Serenic Navigator certification requires successful completion of Serenic sales and/or implementation training. Certification is awarded upon passing the associated exam. Serenic certification is tied to the trained individual.

Partner Implementation Training Sessions

Contact our Partner Coordinator at 877.737.3642 x104 for more information.