[Yaesu] Yaesu Parts Department

Has anyone else had problems getting in touch with the Yaesu Parts
Department? I've been using yaesuparts@vxstdusa.com as the address and
have sent 3 emails over a 3 week period and no answer. I even contacted
Yaesu Sales at amateursales@vxstdusa.com, they said that they would have
parts contact me and still nothing.
73 - Ted - W8TTS