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At the turn of the
millennium Argentina faced one of the worst crises in its history: roughly 25%
of its population was unemployed, and the economy had been in recession for
most of the late share of the 90’s [1].

Call it funky timing,
but it was only a couple of months before the president had to resign that the
government passed legislation that encouraged –among other major reforms– the
strategic inclusion of ICTs in the various administrative bodies of government
[2]. Later on, and not without undergoing heavy circumstances some of which remain unsolved today, the country crawled out of the hole it had fallen in and entered a period of economic bonanza, so it became a much fertile ground for ICT initiatives. Those conditions led by 2005 to the National eGovernment Plan (“Plan Nacional de Gobierno Electrónico”) [3], which empowered the Undersecretary of Public Service as the main federal government organ to lead ICT initiatives.