The ONLINE TOBACCO
RIGHTS ASSOCIATION was formed to bring a
standard of service to the online tobacco industry. All
members adhere to a code of customer service that is industry
leading. If you are a consumer you will want to look for the
OLTRA seal at your favorite online tobacco shop to guarantee
service and security. If you are an online tobacco vendor you
should consider all of the benefits of becoming a member of
OLTRA. By patronizing an OLTRA member site you are assured of
the following guaranteed benefits:

Secure Online Ordering

A clearly stated refund/exchange policy

Confidential Customer Information

Accurate product identification

Clearly stated company contact information

Live customer support

Business hours listed on the site

Approved age verification
system

OLTRA members forbid purchases made with
the intent for resale

OLTRA members MUST abide by a 21 and over
purchasing age, no
exceptions