In addition to the standard user metadata (such as First Name, Last Name, User ID, and Email Address) that you specify when you add a user, you can manage custom metadata that is unique and meaningful to your business. For example, you can store information about a user's job title, office location, and project teams.

To define your custom metadata fields, you enter a template on the Settings page. Using JSON (JavaScript Object Notation) format, the template can define data types as text fields, password fields, checkboxes, and lists. For instructions on defining the template and entering valid JSON, see Define a Custom Metadata Template.

Manage Custom Metadata with API Requests

If you are an Apperian API user, you can send/receive custom metadata with your API requests/responses. Note that you do not need to define a custom user metadata template for your organization in order to send custom metadata via the API. The request simply needs to include a custom metadata object in the supported JSON data format.