We just upgraded Quickbooks to Edition 18.0 from Edition 17.0 and we have been running OpenSync v3 for the past several months with Quickbooks 17.0. Following the upgrade, while running refresh from Quickbooks tasks, about 5-20 tasks complete and then an error message comes up that Quickbooks has stopped working. This error prevents other users from accessing the Quickbooks data contained in the syncing tables until the error message is closed. The errors that show in the log files are:

I have tried uninstalling and reinstalling Quickbooks, removing and re-issuing authorization to OpenSync from Quickbooks, and deleting and recreating the company file. None of these changes prevented this error. Do you have any further suggestions? — Thanks

We’ve had OpenSync running for years and now its just stopped for no apparent reason..?? We are running Win10, OpenSync 2.0.73 and QB Reckon Accounts Premier 2013. The error is “Could not start Qucikbooks.: -2177220472”

I have tried;
1. Removing the integrated application (while in Admin single user) in the hope it would request access, but nothing.
2. Making a QB Reckon portable file and restoring, no change.
3. Removing or adding the QB Reckon data file from OS, but I cant do either. “Error connection to company: Could not start Qucikbooks. Make sure you have the company file open and your logged in as the Admin user”.

Hello Synergration. I was emailed by you on 25/5 saying “Please leave a post in our support forums. A tech should be able to square you away rather quickly”, and so far nothing. I’m happy to pay but I’m not getting into the support thing because the feedback doesn’t look good. I just want this sorted ASAP please.

Attachments:

This is the error that you having: ErrorExit: This application is not allowed to log into this QuickBooks company data file automatically. The QuickBooks administrator can grant permission for automatic login through the Integrated Application preferences.: -2147220451

How to solve: See attached and make sure that those check boxes are checked.

Attachments:

Yes, I’ve done this a million times and I put up a post with a copy of our certificate on June 11. I have also deleted the profile under integrated applications and the RECKON user and added it back, but no go.

This maybe the result but something else is blocking OS from accessing our QBW file BUT only on some computers…..?

If you are running QB 2018, you need OpenSync v3. If you can connect. You will have to remove OpenSync from Integrated Applications on QB and Delete the company file from OpenSync. Then Re-add the company file. Did you try that?