Case Studies For Practitioners

Through the Supply Chain Innovations of the Award, CSCMP
recognizes organizations with flawless supply chain processes that
utilize innovative technology or well-designed procedures to some of
supply chain’s toughest challenges. Winning submittals for Supply Chain
Innovation Award comprise the case studies for practitioners.

The following case studies can supplement a course and be used to
teach application of supply chain management concepts to real-world
situations. Others can use the case studies to learn about supply chain
challenges and to analyze the situation to develop solutions.

This case was a finalist for the CSCMP 2016 Supply Chain Innovation Award. Consumers are driving a more competitive and complex retail environment. Therefore, retailers are demanding more from their suppliers than ever before.
CODE-PRCS

This case received the First place award at the 2016 CSCMP Supply Chain Innovation Award competition. Dell applied design thinking practices, more typically used for product design, to its end-to-end supply chain applications. CODE-PRCS

This case was a finalist for the CSCMP 2016 Supply Chain Innovation Award. The digital airbus Supply Chain Control room is able to accelerate decision-making by quickly providing essential information like the industrial status of suppliers and progress of key actions. CODE-PRCS

This case was a finalist for the CSCMP 2016 Supply Chain Innovation Award. Johnson & Johnson Supply Chain has built and implemented one of the first systems to comply with new federal and global regulations that will protect its drug supply. CODE-PRCS

This case was a finalist for the CSCMP 2013 Supply Chain Innovation Award.Employing proprietary tools that account for need and risk, LMI helped DLA develop a more efficient system for managing items with infrequent demands, without sacrificing mission-readiness. Projected benefits include reducing unfilled orders by 30 percent while concurrently reducing procurement workload by 50 percent and driving down inventory by $180 million.Note: Case study fees are nonrefundable.... Details

This case was a finalist for the CSCMP 2012 Supply Chain Innovation Award.Cardinal Health designed and implemented an innovative, refrigerated packaging solution to ensure product integrity by maintaining refrigerated pharmaceutical temperatures from the point of shipment to delivery at its customer locations nationwide. This industry's first solution uses a renewable, reusable, non-toxic, environmentally friendly, USDA bio-preferred phase change material made of plant oils that work ... Details

This case was a finalist for the CSCMP 2012 Supply Chain Innovation Award.Pfizer Global Transportation has deployed a cloud technology-based information strategy called the ?Logistics Delivery Platform?. Over the last two years, this innovative strategy has delivered value that well exceeds what would have been achieved by traditional means. In conjunction with our partners, GT Nexus and Unyson, Pfizer has changed the game. The Logistics Delivery Platform has transformed Pfizer’s... Details

This case was a finalist for the CSCMP 2013 Supply Chain Innovation Award.The Pennsylvania Liquor Control Board (PLCB) intended to reduce its working capital by implementing a vendor-managed inventory model termed Bailment. It would legally enable the PLCB to maintain physical possession of merchandise in its warehouses, even though the goods are owned by its suppliers. Thus, the PLCB delayed ownership of merchandise in its warehouses until the goods leave its warehouses to fulfill... Details

This case was a finalist for the CSCMP 2013 Supply Chain Innovation Award.The IBM Integrated Supply Chain (ISC) has been under continual transformation since its inception. Such is a core requirement for the commerce backbone of one of the world’s most profitable and well respected companies. Over the past 20 years alone, the ISC has played a key role in the IBM transformation from a multinational corporation to a globally integrated enterprise. Since the mid-2000s, the ISC has been... Details

This case was a finalist for the CSCMP 2014 Supply Chain Innovation Award. As one of the leading logistics providers (LLP) in the Philippines, handling domestic and multi-national companies in industries like the fast moving consumer goods (FMCG) Fast Logistics was confronted with the huge task of providing and allocating the right number of trucks, containers and even warehouse floor space, to its various customers challenged by their respective usual huge demand fluctuations.... Details

This case received the First Place award in 2014 CSCMP Supply Chain Innovation Award competition . Recognized as one of Industry Week Magazine's Best Plants in America for 2013, Flextronics created a vision of a premier innovation center and turned the tide on a decade of manufacturing industry development primarily focused in overseas manufacturing, to create a “one-stop shop” in Silicon Valley. The aggressive transformation was managed with an established foundation of strong LEAN... Details

In an effort to bring more value to its customers, and to reduce internal costs, Intel’s Logistics department place high focus on product packaging and transportation freight costs. It was at this time Intel’s Transportation Materials and Media Engineering (TMME) team worked on precision thermoforming technology as a potential replacement for the current Plastic Injected Molded Trays (PIMT). Through these efforts the TMME team has developed a precision thermoformed shipping tray that ... Details

This case received the Second Place Award in the 2014 CSCMP Supply Chain Innovation Award competition. By way of two platforms, – Shop Your Way Rewards and Integrated Retail – the case features how Sears improved the speed of online fulfillment quickly without significant capital investment. As customers have shifted more of their shopping online, the company focused on utilizing a subset of the store network for online fulfillment, with locations strategically chosen based on... Details

This copyrighted case* was the winner for the CSCMP 2012 Supply Chain Innovation Award™.Collaboration is often talked about, yet is challenging to accomplish. The right partners, products, and business cultures are key for collaboration coming to life. Shippers with dense freight reach legal weight limits but can leave a significant amount of cubic capacity unexploited in the trailer, container, or boxcar. Likewise, shippers with lower density freight fill the cubic capacity, but... Details

This copyrighted case* was a finalist for the CSCMP 2012 Supply Chain Innovation Award™.The logistics marketplace has changed and presents new challenges for companies who rely on logistics services to ship their products to provide premier service to their customers. The Dow Chemical Company (“Dow”) has made a breakthrough application of Executive Sales & Operations Planning (ES&OP) concepts for supply chain logistics to progress transformational goals and operational stability. A... Details

This opyrighted case* was a finalist for the 2012 Supply Chain Innovation Award™.This case describes how collaboration between three business partners (Dow as supplier, Haesaerts as 3PL, and P&G as customer) yielded considerable improvements in operational stability, agility, productivity, supply chain cost-to-serve, and Greenhouse Gas (GHG) emissions in a long, complex intra-European supply chain to an emerging region. In addition this case exemplifies the power of trust and... Details

This case was a finalist for the CSCMP 2012 Supply Chain Innovation Award.The GreenerOffice Delivery Service provides a winning solution that reduces Office Depot’s impact on the environment while reducing our supply chain operational costs. Prior to the project, Office Depot delivered most customer repack deliveries (daily average 26,229) in corrugate cartons with plastic dunnage (air pillows) and tape. The dunnage is needed to reduce crush factor of the carton that in turn protects ... Details

This coyrighted case* was a finalist for the CSCMP 2012 Supply Chain Innovation Award™. A leading technology appliance manufacturer's retail supply chain faces challenges in managing profitably and efficiently due to the fact that many of the items sold in the manufacturer's stores are highly specialized and/or have high price points. This results in intermittent demand patterns that are difficult to forecast by traditional methods. However, in order to truly have a complete model... Details

This case was a finalist for the CSCMP 2013 Supply Chain Innovation Award.Motorola Solutions defined a new corporate vision: To become the leading global provider of mission-critical communications for government and enterprise customers. Motorola Solutions partnered with E2open to design and build a strategic solution for seamless information sharing, exception handling, and closed-loop process management. The overarching supply chain objectives would be to improve customer... Details

This copyrighted case* received the Second Place Award in the 2013 CSCMP Supply Chain Innovation Award™ competition.The case study features a near net-zero initiative that helped transform a large, 25-year-old facility to run primarily on renewable energy sources and recycled water, while producing nearly zero landfill waste. The plan served to launch groundbreaking processes and design repeatable projects reapplied to more than 30 other sites—embodying the vision of “Performance... Details

This copyrighted case* was a finalist for the CSCMP 2013 Supply Chain Innovation Award™.Sustainability has been labeled an “inescapable megatrend” by many experts and it is one of the top concerns for companies and individuals today. Waste reduction is a key pillar of sustainability improvement efforts, with packaging as a substantial component under consideration. As the second largest e-commerce fulfillment business in the world after Amazon, Staples ships millions of packages each ... Details

This case study was a finalist for the CSCMP 2014 Supply Chain Innovation Award. A successful adaptation of vendor-managed inventory (VMI) principles, used extensively in the commercial sector, for the developing country public health sector context, DTTU (Delivery Team Topping Up) is a “rolling warehouse,” truck-based inventory control system implemented by six partners USAID | Zimbabwe (through the USAID |DELIVER PROJECT and Supply Chain Management System (SCMS)), Zimbabwe... Details

This copyrighted case* received First Place in the CSCMP 2015 Supply Chain Innovation Award™ competition.The Automated Store Order Palletization system palletizes mixed-size cases with throughput five (5) times faster than the manual operation. The resultant pallets are more stable, denser, and safer, reducing labour cost and product breakage, maximizing cube utilization on outbound freight, while improving safety and overall service to the stores. The proof of concept was confirmed... Details

This copyrighted case* was a finalist for the CSCMP 2015 Supply Chain Innovation Award™.In a world of increasing data availability but with less and less time to make strategic decisions, HP implemented a methodology to derive geographic supply chain decisions faster, more effectively and with better alignment. We call this technique Geographic Analytics (GA).We found that GA typically saves more than 50% of time compared to other traditional supply chain analysis approaches such as... Details

Since 1963, the Council of Supply Chain Management Professionals (CSCMP) has been providing networking, career development, and educational opportunities to the logistics and supply chain management community.