My second night of training was not entirely successful. I couldn't keep up. I kept dropping important words and phrases. The technology overwhelmed me. I forgot to use the appropriate, soothing voice. I was tired and frustrated. Somehow, learning all this new stuff was incredibly stressful AND somehow boring at the same time. I spent a little time wondering how it was possible to be in a total state of fight-or-flight while simultaneously having a bad case of ennui - and then I realized that my pondering had set me back. The rest of class was about two simulated calls ahead of me.