Onsite and Remote Network Consulting

West Palm Beach Enterprise and Small Business Information Systems

Immediate Remote Troubleshooting for West Palm Beach Information NetworksFor organizations in West Palm Beach or anywhere in the state of Florida, Progent offers online help for networks powered by Microsoft, Cisco, macOS and OS , or Linux technology. Progent's Microsoft Certified consulting experts have provided online support to companies in every state in the U.S. (See testimonials from Progent's clients.) Progent also offers the consultation services of Cisco CCIE network specialists to handle challenging networking issues, plus the services of CISSP-certified cybersecurity experts to handle advanced security architecture and diagnostic jobs.

Progent's online technical support engineers provide exceptional value due to the fact that they possess the practical experience and have access to the sophisticated technology needed to resolve most network problems rapidly. This lowers immediate costs because solutions require fewer billable consulting minutes. Online help also eliminates the expense of sending a consultant to your site. Your company saves even more with indirect costs by reducing or eliminating network downtime and associated losses resulting from business discontinuity, upset clients, unproductive employees, and distracted executives. Progent's extensive online technical support experience is especially valuable for businesses that depend on public clouds for vital network infrastructure or applications such as Microsoft Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where onsite support may not be an alternative.

Progent's billing policy for online support is structured to leverage your IT service investment. Progent charges by the minute for telephone-based consulting, so you are charged just for the support that you receive. In contrast to many remote service companies, Progent asks for no startup surcharge or minimum payments. Progent's one-minute billing unit and simple policy for billing prevent scenarios where speedy. minor repairs somehow turn into substantial invoices. Progent's penchant for handling technical issues quickly means you spends less cash.

Progent's Remote Consulting and Troubleshooting Expertise
Over the years, Progent has refined an array of optimized technologies and proven methodologies which promote the maximum degree of efficiency for online help and repair for IT systems of any size. Progent offers safe VPN support for gateways from a variety of leading companies including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN technology enables the staff of Progent's Technical Response Center to link to your company's network remotely without compromising network security.

Progent's advanced technical support reporting application stores comprehensive documentation describing all service that Progent's clients have been provided. Progent's staff service personnel have the benefit of the records of services provided to each client by any engineer. This archive of issues and fixes is organized as a quickly searchable internal knowledge base that permits Progent's online technical engineers to share their experiences company-wide to ensure that the value of Progent's support grows over time. Progent's advanced accreditations and close relationships with major industry leaders including Cisco and Microsoft open up other extensive technical support databases and allow priority access to vendors' in-house engineering staff so Progent's remote consulting specialists can come up with the most efficient resolutions in the least time.

Remote support offered by Progent to companies in West Palm Beach and throughout the state of Florida include:

Contact a Cisco CCIE for High-level Network TroubleshootingThe Cisco Certified Internetwork Expert (CCIE) credential is the top recognition for networking engineers, and indicates a consultant's networking skills at the expert level. Cisco-qualified CCIEs can deal with the most challenging issues surrounding network infrastructure design, integration, administration, protection, and problem solving. Cisco CCIEs work with the highest priority with Cisco's internal engineers in isolating problems with IOS network management utilities and coming up with alternate approaches or identifying program patches. Cisco qualified CCIEs offer exceptional cost-effectiveness because their depth of experience enables them to fix problems quickly. In typical instances, less seasoned engineers can wrestle for many hours or days with identical tasks that a Cisco-qualified CCIE can resolve in a few minutes. Progent's Cisco-qualified CCIE support experts can tie into your environment by means of sophisticated on-line troubleshooting technology to perform efficient, secure, and affordable analysis and remediation.

VMware Site Recovery Manager and NSX Planning and DeploymentVMware's Site Recovery Manager is an extension to VMware vCenter that allows you to orchestrate, automate and test a consistent runbook for restoring applications and services rapidly after an outage. Site Recovery Manager provides centrally managed and automated recovery, application mobility, and non-intrusive site migration, failback and site re-protect. SRM also enables non-disruptive testing for disaster recovery, upgrades and fixes and can generate audit reports to confirm full service restoration, validate Service Level Agreements and demonstrate compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to help you to plan, deploy, test and manage a disaster recovery system powered by VMware Site Recovery Manager.

Progent's VMware vSphere experts have extensive experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite tools for administering private and public cloud and hybrid cloud environments that provide maximum uptime, security, and disaster recovery. Progent also offers advanced VMware NSX expertise from a VCDX-NV certified network architect to assist you to build a completely virtualized Software Defined Data Center (SDDC) that can be set up or migrated in minutes and administered with a high degree of automation independent of the hardware making up the underlying network infrastructure.

UNIX/Linux, Sun Solaris, and macOS and OS X Support Services
Progent's UNIX/Linux consultants and macOS and OS X technology specialists can provide remote consulting services to address a broad range of information technologies such as system infrastructure, email systems, system and process security, plus UNIX/Linux and Windows coexistence. For server hardware economization and easy administration in networks that incorporate Linux-based systems and Windows, Progent offers VMware consulting and Citrix support. Progent can also assist with transitioning from legacy applications to MS Windows or Linux-based environments. Progent's team-based approach to resolving technical problems enables quick escalation, when required, to engineers with appropriate experience to handle challenging scenarios. This expedites repair of critical problems, reduces lost productivity, and cuts service expense.

Progent's ProSight Fixed-price Managed IT Services for Small and Mid-size Businesses
Progent offers a family of low-cost, fixed-price managed services designed to enable small and medium-size organizations to benefit from the same cutting-edge IT solutions deployed by some of the world's leading enterprises. The ProSight series of network management outsourcing services addresses all critical aspects of modern networking such as email protection, behavioral-based threat defense, automated backup/recovery, network infrastructure health monitoring, VM cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Filtering
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP delivers firewall protection, penetration alarms, device control, and web filtering through cutting-edge technologies packaged within one agent managed from a unified console. Progent's data protection and virtualization experts can help you to plan and implement a ProSight ESP deployment that meets your company's unique requirements and that allows you demonstrate compliance with legal and industry data protection regulations. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for immediate attention. Progent's consultants can also assist you to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

ProSight Data Protection Services: Managed Backup and Disaster RecoveryProSight Data Protection Services provide small and medium-sized organizations a low cost and fully managed service for reliable backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates your backup activities and enables rapid restoration of critical data, applications and virtual machines that have become unavailable or damaged due to component failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's cloud backup specialists can deliver advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical data. Learn more about ProSight Data Protection Services Managed Backup.

ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage ProtectionProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top information security vendors to deliver centralized management and comprehensive security for your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage. Email Guard's on-premises security gateway device provides a further level of analysis for inbound email. For outbound email, the on-premises gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email traffic that stays within your security perimeter. For more details, see Email Guard spam and content filtering.

ProSight WAN Watch: Network Infrastructure ManagementProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map, monitor, reconfigure and troubleshoot their connectivity appliances such as routers and switches, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are always updated, copies and manages the configuration of almost all devices on your network, monitors performance, and sends notices when potential issues are detected. By automating complex management processes, ProSight WAN Watch can cut hours off ordinary tasks such as network mapping, expanding your network, locating appliances that need critical updates, or identifying the cause of performance issues. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

ProSight LAN Watch: Server and Desktop Remote MonitoringProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your network operating at peak levels by tracking the health of critical computers that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent consultant so that all looming issues can be addressed before they can disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual host configured and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the applications. Because the environment is virtualized, it can be ported immediately to a different hosting environment without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management ServicesProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard data related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can save up to 50% of time spent searching for vital information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether youíre planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need the instant you need it. Learn more details about ProSight IT Asset Management service.

ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size organizations to get an objective evaluation of the overall health of their information system. Powered by a selection of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class group of IT experts, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits like a cleaner Active Directory (AD) system. Both versions also include a year of advanced remote network monitoring and management (RMM). Benefits can include lower-cost management, better compliance with information security standards, higher utilization of network assets, faster problem resolution, more reliable backup and restore, and higher availability. Read more about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a phone discussion with a Progent information assurance expert. The fact-finding interview is designed to assess your organization's ability either to block or recover quickly following an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to collect information about your current AV defense and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow industry best practices to create a cost-effective security and backup environment that meets your company's needs. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Additional Consulting Services Offered by Progent
Progent offers the skills of world-class remote consulting experts for special IT programs. Progent's charges for longer-term consulting projects are set based on the qualifications of the engineers required. Progent's experience with these important fields of computer technology allows customers to complete major projects economically and on time. Progent's special online consulting solutions include:

Call Center Support
Progent's Help Desk Call Center programs for companies with environments that incorporate Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux products include comprehensive Call Center services, shared Help Desk services, and Help Desk consulting.
Progent's Standard Help Desk Services provide smaller organizations a comprehensive solution that handles all aspects of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and reporting. Progent offers service desk support at a significant discount off Progent's regular desktop service rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to handle the most problems.

Progent's Help Desk consulting expertise can guide you in establishing an efficient new Help Desk or enhancing your established organization, selecting or customizing Help Desk application software to handle the particular demands of your business, or adding temporary phone support personnel to work with your in-house Help Desk resources during demanding events like software migrations, mass upgrades, or installing brand new business software.

Progent's Help Desk Call Center staff of experienced information technology professionals provides your clients in West Palm Beach or anywhere in the state of Florida instant access to a large support group with years of background offering telephone-based support and online diagnostics for computer environments powered by Windows, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's concentration is to give the Help Desk perception as a significant contributor to company performance, and Progent's policy is to resolve rather than just record IT problems.

Unified and Streamlined Management of Hybrid Cloud Networks
System Center 2016 centralizes and automates the management of hybrid cloud networks through advanced integration with Windows Server 2016 servers, Windows 10 clients; seamless management of multi-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide advanced online and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to plan and configure a new deployment of Microsoft System Center 2016, extend or tune your current one, upgrade smoothly from a prior version of System Center, or troubleshoot your System Center solution.

Remote IT Infrastructure Monitoring Services
Progent can deliver businesses in West Palm Beach, or anywhere in the state of Florida, remote hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager consulting services and System Center 2012 Operations Manager troubleshooting and support. Progent can configure Operations Manager for your business so that your IT support is proactive rather than reactive. By detecting possible trouble spots before they cause network outages, system monitoring can head off stressful and expensive network breakdowns. Progent can also use network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft Windows networks, or environments that support a combination of operating systems.

How Your West Palm Beach Business Can Contact Progent's Remote Technical Support Experts
To contact Progent about urgent online expertise with Windows, Apple macOS and OS X, or Linux/UNIX environments, visit Progent's Emergency Remote Support, telephone 1-800-993-9400, or see Contact Progent.
For businesses and new businesses in West Palm Beach or throughout the state of Florida, Progent's online computer support specialists can deliver effective and cost-effective IT help the moment your business requires it. More than 15 years of providing online technical assistance has earned Microsoft Partner certification for Progent's consultants and has helped Progent to develop high-end troubleshooting skills and to fine tune online connectivity tools to repair network problems rapidly while avoiding the cost and lost productivity that comes with on-premises support visits.

Even if your West Palm Beach office has a local independent support technician or maintains a full time organization that know how to handle ordinary computer problems, Progentís Microsoft certified consultants can offer an easy and seamless virtual extension of your local resources in cases when your usual IT support personnel either don't have the bandwidth or the experience to address unexpected system emergencies or particularly tough integration problems.

Benefits of Progent's Network Help for Organizations in West Palm Beach
Progent's remote IT consulting services allow your West Palm Beach company to realize the benefits of timely, world-class IT support without the expense of maintaining an in-house IT staff. Your information system will acquire added business value by becoming increasingly available, efficient, and secure. Advantages to your company include:

Seamless virtual expansion of your local IT resources
With most offices in West Palm Beach or anywhere in Florida, local computer service providers, whether consisting of independent consultants or an internal maintenance staff, can handle the majority of technical issues. However, IT crises sometimes occur when your regular support personnel are too busy or absent, and some trouble may involve IT products that is beyond the scope of your onsite support personnel. In these situations, Progent's on-call support experts provide a convenient, fast, and affordable solution to supplement your local resources and to convey valuable knowledge to increase your ability to resolve downstream problems in-house.

Reduced Reliance on Individual Consultants
For IT maintenance, smaller offices commonly rely on individual freelance service providers. While freelance service people have smaller internal costs than larger support firms and can afford to charge marginally less, they are sometimes overextended, making it impossible to respond quickly to urgent situations. If a freelance service provider is busy with another client, sick, on vacation, or in class, the lack of reserve help may force your company to wait for help during an emergency. As your company grows, network unavailability and trouble with vital applications are more costly. The budget you thought you were saving on an independent can be consumed quickly by reduced productivity. Progent offers a reliable source of backup support experts to make sure your IT system is always available.

Build a Scalable Basis for Seamless Expansion
Companies often begin with an information architecture created on a modest budget. Lacking a proper infrastructure, band-aid fixes can get thrown on top of a shaky foundation. As a company grows, reliability and scalability issues can hinder the success of the organization. Such poorly built systems need careful analysis, smart strategic planning, and broad-based technical knowledge to evolve to a system infrastructure that can offer the stable foundation to meet critical business requirements and simplify downstream growth.

Interact with Solution Providers Instead of Product Vendors
Smaller offices require advice and technical training to navigate through an increasingly complicated array of technology options available for accelerating business growth and enhancing efficiency. Businesses do not need a computer consultant who is motivated to sell a specific vendor's products. IT support and product sales can result in a scenario where the proposed
solution is designed around a profitable product instead of the true requirements of a client. Progent eliminates these conflicts by selling only services instead of products. This allows Progent to match technical expertise with the real needs of customers.

What Makes Progent Unique from Other Support Organizations?
Progent is a Microsoft Certified Partner consulting firm and Progent's head count, depth of technical experience, fine tuned support tools, and understanding of enterprise networking enable companies to avoid the pitfalls of excessive reliance on smaller service firms, individual freelance consultants, or limited internal resources.

Value Pricing
Progent's pricing model is to bill for phone support and in-person visits by the minute. As a result, you are invoiced only for delivered support. Progent does not demand a higher rate for off-hours or urgent service, and inside California or in areas where Progent provides in-person service, Progent does not bill for travel time except for emergency calls where on-site work is less than 4 hours. In addition, Progent imposes no minimum fee and requires no retainer for support services delivered during regular business hours. Many service firms impose substantial minimum payments or charge for every fifteen minutes or longer. Progent's fine granularity does away with large bills for fast repairs so you won't be forced to allow simple problems to fester.

Knowledge Transfer
Progent practices knowledge transfer from Progent's consultants to clients. By educating clients to handle technical issues that are within their scope, Progent can concentrate on offering hard-to-find services where Progent faces few competitors. Businesses who work with trusted independent service providers or who maintain internal IT personnel benefit when Progent passes on information about new technology and tested methodologies to make their networks more robust, secure, and efficient.

Remote Network Monitoring with MS System Center Operations Manager
Progent is one of the only consulting firms to offer 24x7 system monitoring services powered by MS System Center Operations Manager. MS System Center Operations Manager causes your network maintenance to be anticipatory instead of reactive. By uncovering potential problems before they result in lost productivity, system monitoring can save your information network from stressful and costly availability losses.

How Does Our Company Start Getting Remote Network Help from Progent?
To get started with Progent's online help services or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for network support, visit Immediate Online Support.

ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard data related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or domains. By cleaning up and organizing your IT documentation, you can eliminate up to 50% of time wasted searching for critical information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether youíre planning improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require when you need it.

Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide centralized control and world-class protection for your email traffic. The hybrid architecture of Email Guard combines a Cloud Protection Layer with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and keeps most threats from making it to your security perimeter. This decreases your exposure to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a deeper level of inspection for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.

Progent offers the temporary assistance of a veteran Chief Information Officer to offer a broad perspective to assist you select and support network solutions appropriate for your present situation and that can serve as a firm basis for your future growth. Progent's part-time CIO services offer financial leverage to organizations who want to optimize the impact of their network investment but who are without the budget or hesitant to take on one more executive-level manager to their head count. Since Progent is vendor-neutral, with a large staff of engineers certified to maintain all leading operating systems and connectivity technologies plus a broad selection and business software, Progent is in a unique situation to offer unbiased recommendations along with advanced technical help for building and maintaining IT systems that fit the special needs of your organization.

Progent's Microsoft-certified consultants can provide affordable remote and onsite expertise, software development, and troubleshooting support for businesses of any size who intend to migrate to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.

Microsoft Windows Server Update Services allows IT managers to install and track the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, network support personnel can completely and easily manage the installation of patches that are released through Microsoft Update to servers and workstations in an organization. Progent can assist you with technical details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft WSUS deployment, setting up client's workstations, defining the Group Policy parameters, and making sure your Microsoft Software Update Services GPO is associated with an Active Directory container that makes sense for your system environment.

Progent's certified Office Excel and Office 365 Excel application consultants can provide a wide variety of online support services to help your organization to plan, develop, pilot test, deploy, manage, and debug applications based on any release of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help your business to upgrade your existing Excel solutions to the newest releases of Excel, support Excel on Apple iOS-based iPhones and iPads and Android phones and tablets, and resolve compatibility problems between different versions of Office Excel. Progent can provide on-demand help to clients who need a fast solution to a stubborn issue associated with Excel and Progent can also provide full project management support for migrating or creating mission-critical applications built on Office Excel. Progent's cost-effective online training for Office Excel can be custom tailored to address the special requirements of individual users or teams.