Lawyer information

These pages contain information for practitioners carrying out conveyancing and probate work for Nationwide customers. They detail the Society's requirements regarding investigation of title, registration and mortgage redemptions. Blank copies of the Mortgage Deed and Certificate of Title can be found in our Forms and downloads section.

Request for Title Deeds

By entering all information into the boxes of the Title Deeds Request form, you will be able to send your title deeds request direct to Nationwide Building Society via the e-mail system.

Please note: We are unable to accept electronic requests for Commercial Accounts. Please fax your written requests to 01604 853278.

We are unable to accept electronic requests for UCBHL Accounts. Please fax your written requests to 0208 4014621.

Request for a Redemption Statement

By entering all information into the boxes of the Redemption Statement Request form, you will be able to send your redemption statement request direct to Nationwide Building Society via our online system. The statement will normally be sent back to you by fax within one hour.

Please note: We are unable to accept electronic requests for UCBHL Accounts. Please fax your written requests to 01604 856017.

Nationwide Subsidiaries The figure(s) quoted will only relate to monies owing to Nationwide Building Society. Any charges registered by subsidiaries of the Society are subject to separate redemption quotations and should be treated as subsequent charges.

Request for a Porting Redemption Statement

Porting Applications

This portal can be used if the existing mortgage is being redeemed and the new mortgage is completing on the same day and for the same amount.

If only part of the mortgage balance is being transferred or both sale and purchase transactions are not completing simultaneously then please call (0800) 302011 to request a manual redemption statement. We advise in this situation not to utilise this portal as the information you obtain may be incorrect.

Use of your information - Sole traders only

Nationwide will use information about solicitors on its conveyancing panel in the following ways:

Information provided on the solicitors panel application form will be held on Nationwide's mortgage application systems

It will also be held on Mortgage Trading Exchange's website and will be accessed by mortgage intermediaries using the Nationwide section of the site.

You have the right of access to your personal records held by Nationwide, for which we will charge you a fee of £10.

Lenders handbook

Current versions of the CML Lenders' Handbooks (parts 1 and 2) for solicitors and licensed conveyancers are now available.

Separate Representation - Information for panel firms

As a member of Nationwide's Conveyancing Panel it is important that you are fully aware of our policy with regards to Separate Representation cases.

When a non-panel member firm is instructed by one of our mortgage applicants, Nationwide appoints a panel firm to carry out its instructions and to liaise with the borrower's conveyancer. This appointment is made by Nationwide using specific instructions similar to those in part 3 of the CML Handbook. It has become apparent to us that in some cases the non-panel firm will attempt to instruct a panel firm of their choice.

This approach is inconsistent with our procedure and is not acceptable to Nationwide. Would you please make sure that any such requests made to your firm are returned back to the non-panel firm requiring that they contact Nationwide's mortgage processing office and confirming that a separate representation instruction will need to be made. Failure to do this at an early stage risks additional cost and delay when the matter is later identified as Nationwide will require its process to be followed.

We look forward to your cooperation in this regard and if you have any queries please contact 0845 6093421.

Nationwide Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 106078. You can confirm our registration on the FCA's website (www.fca.org.uk) or by contacting the FCA on 0800 111 6768.