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TopperMail Implementation Overview & Schedule

The general implementation plan is to convert all active Students and Alumni WKU email
accounts to the TopperMail platform in late December so users can access their new
account in early January. We anticipate Winter Term students will be some of the first
to access their TopperMail accounts in early January 2011. As the 2011 Spring term
start draws closer (Jan 24, 2011), more and more students will access their TopperMail
accounts. We are going to provide a scaled up Help Desk capability (more people answering
Help Desk calls) during this ramp up period in January.

NOTE: After the conversion, we will forward email sent to your old "wku.edu" address to your new "topper.wku.edu" address for
some reasonable period of time. Your new email address will be automatically updated
in all WKU systems like Banner, Blackboard, TopNet, WKU Portal, etc but you will need
to update any non-WKU systems or services where you used your "wku.edu" email address
with your new "topper.wku.edu" address.