My client has recently upgraded their browser to IE11, and the header fonts no longer display the selected font (Raleway). It is fine for me on my Mac on all browsers, and fine for them in Chrome. Is there any sort of fix for this? I am using Flagship version 1.3 so assume that an upgrade might help. Please advise. Thank you.

I think it’s a problem with the fonts.com api. The css rules for IE11 are correct and “Avenir LT W01 45 Book” font is applied to h1-h6 headings. However it seems like the Avenir font file is missing and thus IE won’t show the right font. Please contact the fonts.com support staff and ask them why the font doesn’t work properly for IE users.

Thanks. I did get a reply from fonts.com support – here it is in case someone else has this issue :)

I apologize for your inconvenience. This is related to an issue outlined in a recent email with our older JavaScript publish code not correctly identifying IE11 due to changes in the new browser. We updated our JavaScript code a day before IE11 was released to properly support this browser. To use the new code, please republish your web font project.