Refunds and Returns

Sayersbrook 100% Satisfaction Pledge

Your satisfaction with our products and ordering process is most important to us. we want you to have a wonderful dining experience and come back to shop with us often.

We guarantee you will get top quality, fresh meat products delivered to your door.

We carefully pack your frozen order in one of our sturdy boxes with dry ice. The ice will keep the meat chilled for up to 48 hours in transit.

We know that our meat products are of only the finest quality. But your satisfaction is of the utmost importance to us. If for any reason you are not satisfied with your purchase, please call at our toll free number: 1-888-472-9377 or email us within 5 days of receipt and we'll happily issue a credit and a thank you. It's just that simple.

Note: Sayersbrook is not responsible for orders that were unable to be delivered or arrive late due to: incorrect address entry or delays caused by the shipping company. We are not responsible for improper handling after the order has arrived safely. As soon as your order is received, please put it in the refrigerator or freezer.