Customer Experience Quantified

Find out how to measure customers experience in automation.

CETA, Customer Experience Technical Analysis, is a consulting engagement used to remove the speculation around CX and quantify the customer experience for automated interactions that occur with your company. From this process you will understand the steps required to achieve your CX goals and layout the best course of action.

Company

IVS, the industry-trusted architect of customer experience solutions assists businesses in connecting with their customers across automated channels. By building technologies that allow implementation of positive, personalized, and interactive end-user experiences, IVS is shaping the way businesses communicate.

IVS is committed to deliver the best solutions today while positioning your technology for tomorrow.