Customer Support Agent Jobs at Tros Technologies

Tros Technologies offers IT consultancy and services such as software development and systems integration to various business segments across industries. Through excellent technical capabilities, the company delivers end-to-end technology-led business solutions to its clients.

This enables the clients to not just to gain high efficiency levels in their respective business processes but also garner the much-needed competitive edge over peers in the market.

Job Title: Customer Support Agent

Position Objectives:

Develop and implement all TROSTECHNOLOGIES services and products for customers

Provide 1st line support to customers via the web, telephone, online chat and face to face.

Identify, understand and solve any obstacles or objections to the successful sale of TROSTECHNOLOGIES services.

Must be willing to work on shift duty , which includes night and weekends duty.