IIRC, Even Mr. S concurred this was an awful chunk of story. Something along the lines of wanting to meet each fan personally and apologize for such a terrible episode. They can't all be winners (Like Firefly?)

Perhaps if they would have used Grey 17 in a later episode as sort of secret meeting place in plain sight kind of thing... I like the premise of the 'secret level', but what JMS did with it... oh boy... And I like when Garibaldi gets his teeth into a mystery, just not THIS mystery...