Physical Therapy

Senior Clinician

Note: For follow-up appointments, if the patient has not seen PT in over a month, a new referral is necessary.

Before placing an Epic order, pursue options for patient education (printing out necessary exercises, patient counseling, etc.). Printable resources are available under the Docs tab > Physical Therapy Resources. If the referral is still necessary, discuss with the TS before placing the order.Place an order for the referral in Epic.Before clinic ends, communicate the necessity and urgency of the referral to the TS.Inform ACT about the referral and send the patient to ACT.Inform the patient of the number of visits the referral is indicated for (it is not possible to limit the number of PT visits in Epic referrals).Communicate with the Chief TS, the Operations Director, and the ACT Emerging Referrals Manager regarding the number of visits indicated. See contact information section on this page.NOTE: If the patient is homebound, or requires excessive effort or pain to leave the home, reach out to the ACT Accessory Referrals Manager regarding Visiting Nurse Services (VNS) PT. See contact information section on this page.

Teaching Senior

Include the necessity and urgency of the referral in the weekly referrals@mssm.edu email.Urge the Senior Clinician to pursue options for patient education (printing out necessary exercises, patient counseling, etc.).If the referral is still necessary, communicate with the Chief TS, the Operations Director, and the ACT Emerging Referrals Manager regarding the number of visits indicated. (It is not possible to limit the number of PT visits in Epic referrals.) See contact information section on this page.

Access to Care Team

Note: For follow-up appointments, if the patient has not seen PT in over a month, a new referral is necessary.

Make sure the patient has charity care.If not, follow the process to obtain charity care for the patient.Once the patient has charity care, contact Physical Therapy to inform them about your patient.Go to PT to drop off an EHHOP voucher for $15 - only if this is the patient's first PT appointment at Mount Sinai.If using the voucher, PT will call the patient to schedule an appointment. If not using the voucher, call the department to schedule the appt.

Cost

The cost of an appointment for patients with charity care level 1 is $10. Appointments will be more expensive for patients with a higher charity care level. For these prices, contact the Emerging Referrals Manager.

Appointment costs by charity care level are as follows:

CCL1 - $10

CCL2 - $18

CCL3 - $36

CCL4 - $90

CCL5 - $108

CCL6 - $135

CCL7 - $180

Wait time

Once the patient has obtained charity care, the wait time will vary for a PT appointment to be scheduled.Please contact the Emerging Referrals Manager for alternative sites if the wait time is a concern.