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Payments

You will be able to pay via Paypal, bank transfer or direct checkout (which includes credit card and many other payment methods).

Returns & exchanges

I gladly accept returns, exchanges, and cancellations

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

Request a cancellation within: 24 hours of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Digital downloads

Returns and exchange details

If there is a problem with your order such as silly me sending you the wrong prints, a damaged of the parcel or the postal coach falling prey to a robbery (resulting in your order not turning up after weeks) please contact us so I can get replacements on the way.

Questions about your order?

Please contact me if you have any problems with your order.

Shipping policies

★ Your order will be shipped in a protective plastic sleeve and a rigid cardboard mailer.
★ We ship via German Air Mail which is very reliable
★ We usually ship within 1-3 days after cleared payment with exception of Sundays, holidays and National Octopus Day (just kiddin')
★ Depending on your location shipping may take 3 days up to 3 weeks in case customs take a look at your parcel
★ You will receive a shipping confirmation message upon mailing

Additional policies

I love the challenge of custom orders! :) From custom portrait silhouette, steampunk portrait, you or your loved ones meeting a raptor or a giant t-rex skeleton on paper: your imagination is the limit!

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.