Virtual Machine(VM)-Specific Unified CCX Software Requirements

Unified CCX-Specific Information for OVA Templates

As support for VMware vSphere ESXi 4.1 as hypervisor on Cisco Servers and boot from SAN have been enabled for Unified CCX 8.0(2) SU2 and Unified CCX 8.5(1), you can host Unified CCX 8.0(2) SU2 and 8.5(1) Virtual Machine (VM) on ESXi 4.1.

Follow the procedure mentioned below if you are using Unified CCX 8.0(2) currently:

Cisco WorkForce Management (WFM) and Compliance Recording (CR)/ Quality Manager (QM)/ Advanced Quality Managers (AQM) in Unified CCX 8.5 are certified to run on the Cisco UCS C210M1 or M2 platform, either as a standalone or in a co-residence configuration.

The following combination of VMs are supported for Cisco Unified Workforce Optimization (WFO) in a co-residence deployment with Unified CCX 8.5 only: