Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

ON 12-07-06 I was fired for doing and completing what I understood to be my job duties. I felt like it was in RETALIATION for reporting a problem to the main supervisor in louisville Ky. And not going through all 3 supervisor in the knoxville Tn offices. I was accused of INSUBORDINATION Not following orders as I had been given, And for not following the chain of command. I agree I should have received a written rep and a suspention or probation. It is my belief my two immediate supervisors had no intention of firing me that day. This decision was made by their supervisor who had until that day had never met me or worked with me. I had been with lab corp for approx 16 months. I had never been in trouble. I got along with all the coworker and clients. I was told on 12-07-06 that if I had problems or questions. I should call the HR director in louisville Ky to resolve anything. As of this date approx one week later I have made 20 to 40 + phone calls to his office. As of this date he refuses to call me back. The fact is Tennessee is a at will employment state. This makes it almost impossible to seek any kind of a legal complaint against any company. I should be entitled to 27 weeks of unemp. benifits and I also had over 100 hours of paid time off that I should be getting. I fully expect the company to refuse to pay me any of this.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

AUTHOR: Kim - (U.S.A.)

SUBMITTED: Sunday, February 01, 2009

POSTED: Sunday, February 01, 2009

I so agree with all of the things has been said about labcorp...the one that i worked for in fayetteville nc are slave drivers!! you make you run all over to these different clients offices work your butt and not even appreciate you from them. You have to take crap from the clients and move at wrap 10 speed and they expect you not to mess up while you are doing it. The supervisors have no respect for you at all....they call you all times of the night on your phones that they are not paying the bill on and expect you to pick up the phone...HELLO!!! if you are not paying the dang bill i can answer anytime i want!!! They treat you like you are a temporary employee just there to do their bidding and if you dont like it then you can be replaced...they ask way to much for what they paying and dont expect you not to be bitter....please........i just want to say thank you slum temporary job for making me realize that i deserve better....i got on with the hospital......so long temp agency.

AUTHOR: Whatever23 - (U.S.A.)

SUBMITTED: Friday, January 18, 2008

POSTED: Friday, January 18, 2008

You are far from the first person to be unfairly dismissed from LabCorp, nor will you be the last. The management structure of the company is one that needs a complete overhaul & until that happens (if ever) no employee there is safe from being labeled a potential scapegoat & sacrificed for 'the greater good'.

Like yourself, I was a employee there for a number of years. I did my job & kept my nose clean. I was not happy there, by any means. I had to take an attitude of 'leave me alone to do my job & in return, I'll do it & leave you alone, too.' Hardly the best scenario for a team effort, but as previously mentioned, the management situation there was a joke of immense proportions. The less one was involved in the drama, the better.

The "reason" behind my termination was as nebulous as smoke. A new company program was instigated that had a lot of problems & glitches. Not only did it not work properly - it was not needed. The program was an incredible waste of time, money & resources - but decisions had been made & millions of dollars spent. To admit to a mistake would've meant somebody upstairs losing face. Better to "downsize uncooperative employees" than to actually admit the error or fix the technology.

Also like yourself, the decision to axe me came from a faceless entity above, passed down through my supervisor in the form of "They don't understand why there are problems & as a consequence, why you are still here." Which basically translates as "If we can your a*s, it's the path of least resistance that makes it appear as if we're on top of the problem."

LabCorp has problems. Financial problems. Management problems. And an ever-growing reputation of poor customer service that will be their undoing in the months & years to come. What they (and many companies today) fail to grasp on even the most fundamental level: Communication is only possible between equals. If you make it stridently clear to the people under you that they are nothing more than beanfield hands; not important to long-term growth & easily replacable, then why bother giving 100% to the cause?

In your instance - and mine - the correct path would've been to have upper-echelon folk sit down with us & hash out some sort of workable compromise. That's the way you treat employees who come in every day & do the work. That's the definition of teamwork. A term that gets tossed around an awful lot during meetings... but is as empty & hollow as a cold wind blowing down a deserted street.

AUTHOR: Heidi - (U.S.A.)

SUBMITTED: Friday, December 15, 2006

POSTED: Friday, December 15, 2006

I just wanna know what you jumped the chain of command with. What was the problem. I have worked with lab corp for years as a nurse and sent many a specimen to them and was just wondering what the issue was.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.