Change Management and Communication Plan

Riordan Manufacturing is doing big things to improve their organization. They have decided to change how the organization manages their customer management system. The company has not had any formal system for managing their customer information and has in the past left this up to each individual employee. This new system will incorporate the use of one customer management system that will be accessed by all employees. Our team will be assisting with this process and will ensure that our plan will make Riordan more effective. During this process we will need to have several planning meetings to assist with the implementation of this new process and the use of our new customer management system. We as a team will ensure that all steps are carefully planned and well presented to the employees. Our number one goal is to make the company more effective. The topics we will need to address include the organizational structure to include chain of command, organizational culture, and the strategy we will use to make these changes effective. Their current method of management is the chain of command. This allows each division to have a supervisor and many levels between the bottom and the top. The level of supervision includes supervisors, middle managers, and executive managers. The informal power structure is a team-oriented working environment. Assignments are currently being completed by appropriate communication among the employees. The lack of focus on individual success is often overlooked. Decentralization can also be a disadvantage as it can lead to control problems for management. This structure can generally increase conflict among employees. The most effective organizational structure that would benefit Riordan would include self-directed teams. Riordan’s team environment would be excellent for self-directed teams. Self-directed teams can offer several advantages. The largest factor we considered is motivating the employees. This will allow them the highest level of job satisfactory by boosting morale and giving them meaningful positions. Employees that have high levels of job satisfactory are much more engaged in supporting their organization. An employee’s behavior is influenced by their company’s culture. The organizational culture at Riordan includes fairness, dedication, teamwork, performance evaluations and benefits accommodations. Everything the company offers is factored into the culture. These influence an employee’s motivation and will help an employee grow and gain additional experience and knowledge. Some potential influences include career advancement, job security which in return will lead to loyal employees, excellent customer service provided by the employees, and compensation satisfaction. One of the most difficult challenges a company is tasked with is implementing change. As long as a company knows and understands how to effectively implement change, the less resistance they will receive. Reasons that employees resist change include: lack of awareness to the change, fear of being out of comfort zone, fear of not understanding the reasons for change, personal feelings towards the change, conflicts, and fear for lack of job security. Management should always be prepared to effectively deal and handle the resistance most employees will impose. Some strategies Riordan Company should follow include; effective communication of any ideas and implementation of change prior to the change date. Management should always be mindful of employee concerns and work on different training methods to help them cope with any changes that will be occurring. Every employee should be given the opportunity to provide feedback regarding the changes. Another strategy is to expect the resistance when implementation takes place. The best way to handle that is to address it...

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...ChangeManagementPlan I
A vital asset in the world today is the organization structure main purpose of job tasks and coordination. Riordan Manufacturing decided to make changes to the company’s customer management system and has left the task up to individual employees to be the consultants. The company has also decided to form a formal system to manage their customer data. By creating this organizational structure managers will control and delegate assignments to employees starting from the top level down.
Changing the informal organizational structure that created more than one boss will cease to cause huge confusion among employees. The most effective organizational structure for Riordan Manufacturing to focus on a customer management system would be the functional structure known as the chain of command. The functional structure starts from the top level executives and extends to the lowest echelon with clear understanding on who reports to whom, and only reporting to one person. Then provisional on the level of deciding power Riordan will set rules on the power limits starting from the bottom to the top for chain of command implementation. Organizational planned change can reach company goals rapidly with the managers identifying new outcomes and objectives.
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...Riordan Manufacturing ChangeManagement and CommunicationPlan
Riordan Manufacturing has been in business for over a decade and has been named an industry leader as a global plastics manufacturer because of their materials and identifying trends (Apollo Group, Inc., 2013). Because this organization is known for their contemporary mode of conducting business, a new formal system is being implemented for managing customer information that all employees will be required to adopt.
ChangeManagementPlan
Formal and Informal Power Structure
Riordan Manufacturing utilizes both formal and informal power structures. Riordan Manufacturing employs formal authority to officiate the organization with structural positions that supports clearly defined procedures covering work processes (Robbins & Judge, 2011). Unfortunately, there are too many areas within Riordan where formalization is relatively low and job behaviors unprogrammed, where employees have too much freedom in exercising their own discretion where their work is concerned (Robbins & Judge, 2011). The current power and political structure of the organization has a great effect on employee behavior that lacks standardized employee behavior. Therefore, the company decided to create a new customer management system where there will be one standardized customer management system all...

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ChangeManagement and CommunicationPlan
MGT/311
October 16, 2013
ChangeManagement and CommunicationPlan
Section I: ChangeManagementPlan
Identify the current formal and informal power structures in the organization. How might the power and political structure of the organization affect employee behavior?
The organization structure of Riordan Manufacturing consists of the executive which are the President, and the Executive Assistant, Senior Vice President of Research and Development and the Chief Operating Officer. The Senior Vice President of Research and Development oversees the Manager of Product Development and Manager of Research which manager the research and development department. The Vice President of Sales and Marketing oversees the Directors of Sales for custom plastics, plastic beverage containers, fans, international and the Marketing Manager. Vice President of Product Support supervises the Customer Service Representatives and the Warranty service Technician. The Chief Operating Officer supervises the all the department Vice Presidents.
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...CommunicationsManagementPlan
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...ChangeManagement and
CommunicationsPlan
Kashmir Spells, Olivia Wagner, Rufus Moone
MGT 311/ Organizational Development
March 19, 2015
Edward Dempsey
Introduction
 Riordan
Manufacturing, a $46 million dollar
earning global plastics manufacturer, is
implanting a new customer management
system. This system will allow Riordan to
consolidate and unify all customer
information into one database. The current
lack of a unified system creates an
enormous issue for the company; it
creates the inability to share customer
information across the departments or
operating entities. There will be a
significant amount of change made to
implement this new software.
ChangemanagementPlan
1. Observe
Current Structure
 Riordan
Manufacturing currently has
three operating entities
2. Implement
New Structure
 Implementing
change in a pilot group
structure
3. Analyze
the Effect of the Structure and
Riordan Manufacturing Culture
 Feedback
from the pilot group
ChangeManagementPlan
Continued
4. Potential
Effects of Employee Behavior
 Resistance
of change because of uncertainty
5. Recommend
 Implement
6. Measure
a Strategy
little by little
Success or Failure
 Weekly,
monthly, quarterly open discussions for
feedback
7. Adjust
 Make
any changes toward...

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ChangeManagement and CommunicationPlan
Michael Richards, John Wallner, Nathan Thompson, Keith Moody
MGT 311
March 30, 2015
Kathy Maas
ChangeManagement and CommunicationPlanChangeManagementPlan
Riordan Manufacturing needs to develop a formalized method for controlling all client information into one centralized client administration method. The first part of this plan will develop a modified administration plan that will include many critical elements; for example, suggestion of a plan in order to execute modifications during the coming year and an explanation of the assessment processes following the implementation of the modifications. The 2nd part of the plan will make reference to an exhaustive communicationplan for the suggested modifications. A sample message communicating the plan to the company employees is also included.
Riordan Manufacturing currently uses a bureaucratic structure based on formal power. This structure is designed with set rules and functions on how the business will operate daily. Their organizational chart describes how the organization is departmentalized by scope of work into functional areas. Each specialized department has a vice president and managers that control their...

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ChangeManagement and CommunicationPlan
MGT 311
August 24, 2014
ChangeManagementPlan
Riordan has decided that they would like to change the way the organization is structured. They will do this by implementing a formal management system to make sure they can reach the goals they have set. The Riordan Manufacturing would like to create a formal system to manage the consumer’s information. When they make the change it will allow the managers to control the various work assignments that multiple teams and employees are doing. This will be a change from the informal way that the managers have done things in the past.
When you use informal structure in the organization the co-workers may have cause for concern. The reason that there would be concern is because there is not just one person to take the lead. There is not a sense of get the job done with informal the way that there is for formal. With formal the manager can take the lead or give the lead to someone that they know will make sure the task gets completed on time. Riordan’s needs too much sure that they have a very effective structure.
With the focus being on the consumer information and how the organization handles them we think that the most effective way would be to have a chain of those that will be in command of the project. Some of the...

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Subject title; Management of Change
Student number; B00594930
Tutor name; Lorna Treanor
Due date; 15th April 2014
Table of contents
Section 1……………………………………………………………………………………...3
1.1 Objective of the report………………………………………………………………….3
1.2 Scope of the report……………………………………………………………………...3
1.3 Methods used……………………………………………………………………………3
1.4 Summary of the main body…………………………………………………………….3
Section 2……………………………………………………………………………………...4
2.1 Introduction………………………………………………………………………………4
2.2 Company background…………………………………………………………………..5
2.3 Organisational culture and structure………………………………………………….6
2.4 The iceberg theory………………………………………………………………………8
2.5 Different levels of culture……………………………………………………………….9
2.6 Organisational cultures influence on creativity and innovation…………………...10
Section 3…………………………………………………………………………………….14
Conclusion…………...……………………………………………………………………..14
References………………………………………………………………………………….15
Section 1
1.1 Objective of the report
The objective of this report is to analyse Facebook’s organisational culture and the influence it has on organisational performance, culture and innovation.
1.2 Scope of the report
This report looks at the various different aspects of organisational culture, looking at the Iceberg theory, Hofstede levels of culture and also the influence organisational culture has on creativity and innovations.
1.3 Methods used
In order to...