It was really nice to be able to attend an NCLA conference again — one of my music conferences, as it happens, has been held at the same time for years.

I attended a session on RDA, the new cataloging standard recently beta-tested by LC. Christee Pascale of NCSU gave a very helpful, concise reprise of that school’s experience as a test participant; the staff training program and materials they developed; and advice to others planning to implement RDA.

Presenters from UNCG and UNCC shared a session titled “Technical Services: Changing Workflows, Changing Processes, Personnel Restructuring — Oh My!” Both sites have recently undergone library-wide re-organizations, including the re-purposing of tech services staff to other areas, resulting in pressure to ruthlessly eliminate inefficiencies. Many of the specific steps they mentioned are ones we’ve already taken in ZSR, but some interesting additional measures include:

There also seems to be a trend towards re-locating Tech Services catalogers to Special Collections, in order to devote more resources to the task of making the library’s unique holdings more discoverable; outsourcing or automating as many tech services functions as possible, including “shelf-ready” services, authority control, and electronic ordering; and training support staff (whose time has putatively been freed by the outsourcing/automation of their other tasks) to do whatever in-house cataloging remains. That’s the vision, at any rate — our presenters pointed out the problems they’ve encountered in practice. For instance, UNCC at one point had one person doing the receiving, invoicing, and cataloging: they quickly found they needed to devote more people to the still-significant volume of in-house cataloging that remained to be done even after optimizing use of outsourced services. They’re also feeling the loss of subject expertise (in areas like music, religion, etc.) and of experienced catalogers to make the big decisions (i.e., preparing for RDA).