Change is the only thing that remains constant. Business houses specially work on this principle. With rising competition and change in the requirements and desires of consumers, organizations have to constantly evolve if they want to ensure a long and steady run. With most of the companies going global, there has been a significant change in the way they communicate with their clients and consumers. There is a growing call for a cheaper and quality mode of communication.

This call has been answered by business VoIP solution which has come as not just an alternative but a definite upgraded form of public switch telephony network. VoIP call termination facilitates much cheaper call transmission via the Internet instead of the orthodox optical fiber network, thereby allowing local, long distance and international calls to be made at a much reduced rate. This helps the organizations to save tremendously on their telephony bills. More savings translate into increase profit margin.

Additionally, since calls are routed over the online web interface by converting the analog signals i.e. the voice into small digital IP packets i.e. in the form of data ( much like the way your emails are send) it cuts down on the dead air completely. This helps in increasing the efficiency along with cutting down of the cost of the call greatly. With increased efficiency comes increased productivity. A business can only gain by making the switch to business VoIP.

Best business VoIP provider would not only offer minimum call tariff but also maintain the quality of service. Another service that they provide is seamless integration of various branches at no additional cost along with the provision of DID numbers. DID numbers are ideal for companies who are operating from a different country than where their consumers are or from multiple geographic points. With the help of DID numbers your clients will be able to call your branch in another country at local rate.

For instance, you are giving customer support through India to your clients who are essentially from UK. Your business VoIP solution provider will provide you with a number through which your clients from UK will be able to call you at local rate without being aware that they are actually calling your set up in India. This service is quintessential for contact centers which usually operate from overseas where there is reasonable manpower available.

Along with this, there are certain value added features available which can help you in increasing the efficiency of your operations. For instance, the follow-me feature is a popular element among business houses. What is even better is that these features are provided free of cost. So, make sure to collate all the necessary information before opting for any service provider.

Best business VoIP solution provider can act as a catalyst in helping your business to grow by leaps and bounds.

If you are like most new entrepreneurs, you will most certainly make many mistakes in the process of building a successful business. You are human…and you will falter. Be ready to humble yourself, accept that you will fumble and fall, learn from your failures, pick yourself up, brush the dirt off your back, and continue to look in the only direction that will bring you success…Forward.

“Failure is the tuition you pay for success” ~ Walter Brunell

In the last 4 years I have surrounded myself with many successful small business owners. I have taken notes, asked questions, investigated their tactics, picked their brain, silently watched and have done everything humanly possible to follow in their footsteps. In the process I have discovered the key ingredients of creating a business that can, and will survive in any economy…online or offline.

Putting People First

Putting your needs aside and putting people first is the foundation of any successful business. Building concrete relationships with your customers will create trust. Once your customer trusts you, they will refer you to others, buy your products and continue using your services. Without trust and customer loyalty..businesses don’t have a fighting chance.

In the Internet Marketing arena, thanking people may be as simple as retweeting an article, commenting on a comrades blog, or sharing their post on Facebook.

Zig Ziglar said it best when he said:

“You will get all you want in life, if you help enough other people get what they want.”

Market Yourself, Not Your Business

Spamming and slamming everyone you encounter with a sales pitch about your new product or business is not only unattractive…it’s completely ineffective. People can smell the desperation all over you. Cold calling strangers, neighbors or old friends, and pitching your network marketing business opportunity to them in the first few sentences of a conversation, is not only self serving…it’s downright annoying. You may not realize this…not only are you wasting your time, you are also wasting their valuable time too.

The great leaders of the most successful businesses today didn’t get where they are by jamming the phone lines and filling people’s inboxes with useless and self serving sales pitches.

Remember what we all learned from our parents as a small child?

“You only get one chance to make a first impression” ~ Mom and Dad.

Learn the simple principles of Attraction Marketing. Not only will you see positive results in your business, but you will begin to see a difference in yourself as well.

Do Business With A Conscience

Your reputation as a person will become the fuel and driving force behind your business’s success. Be honest and forthright. If you lose the trust of one associate or customer, it can only take a few minutes, a few phone calls, or a few quick conversations…to lose them all.

One of my community’s most prominent and successful business owners has this sign in all of his stores.

“It can take weeks and months to gain a customer…but only seconds to lose them”

Self Education

Self education is inarguably one of the most effective tools in creating a successful business. Becoming a business owner puts you in the driver’s seat. You no longer have anyone leading the way. It’s up to you to seek out all of the quality information you can get your hands on to implement your business plan. Invest in yourself. It will prove to be the best investment you will ever make.

“Formal education will make you a living, self-education will make you a fortune” ~ Jim Rohn

In A Nutshell

The holy grail of running a successful business doesn’t lie in the product you are Marketing or the service you offer. Implementing these key elements and tweaking them as you go along, is what most successful business owners focus on.

Surround yourself with leaders, listen to leaders…and learn from leaders.

And at the end of the day, after you’ve learned how to implement these basic business building principles, chances are…

You will be able to sell pet rocks to the President…or ice to an Eskimo.

OpenTaps is an all in all business solution for business organizations. It is an open source tool that is used as a combined source of ERP and CRM solutions for business houses. OpenTaps is free and enables multiple features and functionalities that a business house may require such as warehouse, inbuilt business intelligence solutions, e-commerce, point-of-sales, general ledger, customer management, accounting, mobility integration, and online store. This low cost ERP and CRM solution is integrated with several additional plugins like Google calendar, Microsoft Outlook, and mobile phone. Integrated with Apache OFBiz Foundation, this tool is flexible to use and customize.

There are four basic components in OpenTaps software that works hand in hand to operate all business processes. They are teamwork processes, unified database, operating process, and enterprise teams. These components work in a cyclic manner in order to connect the business processes with customers.

Features of OpenTaps:

The features of OpenTaps software are mentioned below:

It is a software that functions as a complete business solution including CRM and ERM systems in an organization.

It includes marketing, sales, accounting solutions along with managing all customer services.

Supports online and offline stores, and their catalogs, products, and categories.

It looks after cross-sells and up-sells of production within an organization.

Offers support to product management in various ways such as downloadable products, configurable products, physical products, variant products, and digital products.

It sets separate prices for groups and individuals.

Opentaps is one of the favorite ERP and CRM solutions for most of the small and mid-size companies. From the above discussion, it is evident that it provides a number of solutions besides ERP and CRM solutions. Given below are the reasons why it is opted by small enterprises.

It is an open source CRM plus ERP system. The small and mid-size business houses do not need to bear additional costs for integrating separate ERP or CRM solution for their business. Moreover, registration and downloading fees are also saved.

It is a very low price ERP CRM tool. This one solution facilitates small businesses to use all its features with also no fees. This helps them to fix their budget for business more efficiently.

It runs on an automated system. This feature helps business houses to save time and costs, and resources of the enterprise.

Runs and supports a dynamic system, since it is a real-time software. The solution can be accessed from anywhere and anytime on the web within the organization.

Offers proper security within an organization. It has a strong security plugin.