Washing machines are used to wash clothes. Generally, these are for residential or commercial usage. The difference between the two types lies in the fact that the former are meant for lesser clothes as compared with the latter ones. The former are used on home where these are used generally on daily basis whereas the latter are used with the laundry service providers for hotels, or other such establishments where large number of clothes are washed on daily basis. Samsung washing machines are generally made in India for homes. These are white goods that are highly durable and work for a long period of time.

These washing machines are either semi-automatic or fully-automatic in nature. The former only provide washing and water draining automation whereas the latter also provide automatic drying of clothes. In both machines the clothes have to be put in and taken out manually. Even the washing powder needs to be added manually. These machines come with the smart control panels.

If, for any reason, these washing machines are either not functioning properly or not functioning at all, the Samsung washing machine customer care in Delhi is called for rectification of the problem. The first decision that the machine owner has to make is to identify whether he shall connect with the company customer care or find the other service providers. The company ones are expensive and this might make their services out of reach of a large number of Samsung washing machine users. Therefore, a vast majority of users turn to non-company service providers.

These centers are first searched on the internet or references are sought from friends or near and dear ones. Once this is done, then shortlisted service providers are called and the nature of problem is explained. This is an important stage as the response of customer care would determine whether the center will get the business from customer or not. A well trained and knowledgeable executive who is courteous and confident is most likely to steal the deal away from the competitors. For this reason, all-round training of customer service staff is vitally important.