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Datavision installed its business intelligence system at AKA Serviced Residences. AKA is tailored for the needs of the long-stay resident and has properties in prestigious neighborhoods such as New York’s Central Park, Times Square, Sutton Place and the United Nations; Philadelphia’s Rittenhouse Square; Washington, D.C.’s White House district; Los Angeles’ Beverly Hills; and London’s Marylebone.

Jack McCabe, director of revenue management at AKA, said the biggest benefit for his company is the warehousing of data. He needed to run reports, looking at all of the properties for corporate reporting while at the same time, ensuring that everyone was making informed decisions off the same set of numbers. With Datavision mining detailed information from multiple properties, one single system can now be used to achieve the goals of multiple users across the company.

“We can easily create any view, any report. We built what we knew we needed, and we didn’t have this ability with any other system,” he says. “Datavision gives us a 360-degree look at our key metrics and how they change over time. We can see the business building for the future by suite type and market segment and analyze historical data all at the same time.”

Virtual Roundtable

Post COVID-19: The New Guest Experience

Join Hotel Management’s Elaine Simon for our latest roundtable—Post COVID-19: The New Guest Experience. The experts on the panel will share how to inspire guest confidence that hotels are safe and clean and how to win back guest business.