What is Gorgias Helpdesk?

Updated a month ago ​by Alex Plugaru

Gorgias helpdesk is a customer support platform that can integrate with all of your apps. You can connect Shopify, your own back-office, or any app you want. When a customer contacts you, you see the full profile of the customer. You can respond to them and take Shopify actions such as update shipping address, create gift card, issue refunds, and much more.