Category: Assign a category to this payment plan (e.g. Ortho, Implant). Useful to distinguish one payment plan from another when families have many plans. Customize category options in Definitions: Payment Plan Categories.

Date of First Payment: Enter the date the first insurance payment is received (e.g. today's date).

Enter the expected Number of Payments or expected Payment Amt.

Click More Options to select the frequency of payments. The default is monthly.

Click Create Schedule to create the amortization schedule.

Tx Completed Amt: Enter the total amount of all insurance payments (see step 5). This is the amount that will be subtracted from the patient's account balance.

Click OK to save the plan.

Note:

If, for some reason, insurance pays less than originally stated, you have two options. 1) Adjust the Tx Completed Amt in the payment plan to transfer any remaining due amounts to the patient. 2) Add a payment plan adjustment to discount remaining due amounts. The Total Amount and Total Tx Amt will automatically adjust for the discount.

To track insurance payments for procedures on multiple claims, create a payment plan for each claim.

Attaching/Detaching Payments to or from Plans: If you create the claim payment before you create the insurance payment plan, the payment will not automatically attach to the payment plan. To manually attach, open the claim payment, double click the procedure to open the Claim Procedures ( claimprocs ) window, then check Attached to Insurance Payment Plan.

To detach a payment from an insurance payment plan, open claim, double click the procedure to open the Claim Procedure window, then uncheck Attached to Insurance Payment Plan.

Troubleshooting

When entering the insurance payment, it does not automatically attach to the payment plan even though there is a balance on the plan.

First check that the Tx Completed Amt in the insurance payment plan matches the Total Amount of expected payments.

If the Tx Completed Amt is 0, you will be unable to attach the payment to the plan.