Can't Open A Support Ticket

Hello guys,
I wish to report a file and once I try to open a support ticket I can’t, all the type on the ticket’s page is sort of gibberish. Do you experience the same? Have any idea how I can contact them?

That’s very strange. Have you cleared your cache or tried on a different browser? If possible, can you send me a screenshot and your OS/browser info and I can submit a ticket on your behalf. Thanks! travis at envato dot com