i live in Canada Vancouver, recently i’ve been having crashes/reboot on my bv8000pro, i notice it only on the new internet routers that have been implemented by Telus, not sure yet with Shaw. but when i am connected through their wifi, ,y device crashes/reboots within the 10mins, sometimes right after it connects to the wifi. wondering if anyone else has this problem. it’s quite annoying not being able to download huge files or just browse using my device at home. also mobile connection isn’t so great when under roofs, but outside is usually okay, i’ve connected to other mobile hotspots/wifi to test out the reboots/crashes but none so far, just the telus routers it seems.thanks for reading.

malkavian wrote:i live in Canada Vancouver, recently i’ve been having crashes/reboot on my bv8000pro, i notice it only on the new internet routers that have been implemented by Telus, not sure yet with Shaw. but when i am connected through their wifi, ,y device crashes/reboots within the 10mins, sometimes right after it connects to the wifi. wondering if anyone else has this problem. it’s quite annoying not being able to download huge files or just browse using my device at home. also mobile connection isn’t so great when under roofs, but outside is usually okay, i’ve connected to other mobile hotspots/wifi to test out the reboots/crashes but none so far, just the telus routers it seems.thanks for reading.

malkavian wrote:i live in Canada Vancouver, recently i’ve been having crashes/reboot on my bv8000pro, i notice it only on the new internet routers that have been implemented by Telus, not sure yet with Shaw. but when i am connected through their wifi, ,y device crashes/reboots within the 10mins, sometimes right after it connects to the wifi. wondering if anyone else has this problem. it’s quite annoying not being able to download huge files or just browse using my device at home. also mobile connection isn’t so great when under roofs, but outside is usually okay, i’ve connected to other mobile hotspots/wifi to test out the reboots/crashes but none so far, just the telus routers it seems.thanks for reading.

On Saturday evening the phone rebooted after turning DuraSpeed on. After that I turned DuraSpeed off again.On Sunday evening the phone rebooted again after which I did a factory reset. This caused a lot off reboots during the factory reset and reinstalling the apps. After a couple off hours working the phone was working and stable again.On Wednesday evening I experienced the first reboot since the factory reset.This Thursday evening the phone rebooted again after switching the wifi on. It did not reboot once but at least five times in row. After the fifth or sixth reboot I quickly turned off the wifi. The phone did not reboot anymore. After a few minutes I switched the phone off.Wait a few minutes again and switched the phone back on. During one of the reboots the screen was off and the phone did not respond to pressing any of the buttons. After a while it was starting again. Battery was at appr. 90% during these reboots.

Beside DuraSpeed I've also disabled the app BeautySnap. Both apps are turned off in "Network access control" too.

So far update 20180124 is not solving the reboot issue for me. Maybe this update needs some more fine tuning.

Is it possible to have the apps DuraSpeed and BeautySnap be removed with a next update? Users can install DuraSpeed from the Play store if they want it and BeautySnap seems to be malware. If these two apps have been removed we can really exclude those two from the reboot issue.

I've also experienced the phone rebooting with apps like Flickr and Twitter. The screen is frozen for 10-20 seconds after which the phone reboots.