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Frequently Asked Questions

Q. I heard you have FREE classes - can you tell me more?
A. We do offer free GED and ESL classes in the mornings and evenings. You will need to come to the Center for placement testing first. There may be a waiting list for classes. Please call Kate Anderson for more information at 508.751.7910

Q. Where can I get help for an online course?
A. Please contact Jo-Ann Donahue, our customer support specialist for online courses by email at jdonahue [at] qcc.mass.edu or by calling 508.751.7905

Q. I'm not ready for college - what other options do I have?
A. The QCC Center for Workforce Development and Continuing Education. has a wide variety of training programs to help you find the right career! We offer training wide variety of fields. Call us at 508.751.7900 or download our catalog

Q. Is financial aid available for me?
A. The Education Rewards Loan Program offers low interest student loans of up to $10,000 for individuals to attend occupational skills training programs resulting in an industry recognized certificate, license, or credential for occupations that have been identified as high demand or high growth. For more information, visit our Education Rewards Loan Program page.

Q. What does credit mean as opposed to non-credit?
A. A class that is offered for credit allows students to earn college credit to apply towards a college degree. Credit courses are offered in a number of different subject areas. You can contact the Admissions Staff at 508.854.4264 or email to ccadm [at] qcc.mass.edu to get detailed information. The QCC Center for Workforce Development and Continuing Education. offers primarily non-credit courses. While you won't earn college credit by taking our courses, you will still be able to prepare for a career, take advantage of professional development classes, or have the opportunity to take a personal enrichment class. We hope that you continue to be a part of the QCC family if you do decide that college is for you.

Q. What is the TEAS?
A. The Test of Essential Academic Skills

Q. What is your policy for canceling classes?
A. The QCC Training & Education Center takes canceling courses very seriously. We make every effort to fully enroll classes. When a class does not have sufficient registration, we will cancel the class and give the student the option of a full refund or rolling the registration to the next class start date. We encourage you to talk to your family and friends about joining classes together.