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Yelper Cassandra I. had good things to say about her “amazing” experience at the Kréme de la Kréme Nail Lounge in Long Beach. But for her, the nail salon’s services were a little bit too pricey: hence, the 3-star rating.

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When I set up the appointment, I had a feeling the rep on the phone was busy, and didn't hear me when I answered his questions, but I wasn't about to pay for the mistake. I'll keep it in mind next time I call their 1-800 number, but I'm really glad the people on the ground are flexible enough to make adjustments on the fly. That alone earned some respect.