Action 89 in Luxembourg

Member States to make eGovernment services fully interoperable

Indicator

Status

Evidence

Does the Member State have a National Interoperability Framework?

Yes

Interoperability on a national level is ensured by the “guichet.lu” platform, a combined front office and back office solution that covers C2G, B2G and G2G transactions. Citizens (C) and businesses (B) communicate with the government (G) through secure personal spaces that enable users to exchange documents linked to an administrative procedure, to communicate procedural problems (incomplete files), to communicate the status of the procedure and to deliver the service (if the deliverable is a document – certificates, testimonials…).

Have public administrations aligned their national interoperability frameworks with the European Interoperability Framework?

Yes

Luxembourg is one of the project partners in both the STORK 2 and SPOCS large scale pilots. In this context, Luxembourg will eventually be able to offer “guichet.lu” personal spaces to non-residents who have an eID form another Member State (S-PEPS component of STORK) and enable them to access to their documents in a data space in their home country through standardised SPOCS connectors and containers. Interoperability between the national platform and those of other Member States will however be dependent on the existence of brokerage services (as envisioned in the context of SPOCS).

Does the NIF take into account the European dimension of public service delivery?

Yes

See above.

Is IPv6 supported?

-

Other initiatives:

External contribution

External contributions are more than welcome.
If you would like to share with us a country, regional or local-level initiative relevant for this DAE action,
you can do it via the online form.