Retail Sales Agent
at Altice USA

Altice USA is one of the largest broadband communications and video services providers in the United States. We are a subsidiary of Altice NV, a convergent global leader in telecom, content, media, entertainment and advertising founded in 2001 by entrepreneur Patrick Drahi. We are driven by a philosophy to always challenge ourselves. We question everything so that we can find the best way forward for our customers. And in a world where continuous innovation is the only way forward, we are redefining the vision we have for our customers, enterprises, advertisers and our people.

The Company offers Suddenlink branded digital cable television, high speed Internet and voice services to residential and business customers across the western, midwestern and southern states. Additionally, for its business customers, Suddenlink provides targeted television and online advertising services.

As a retail sales agent you will enjoy the following:

Opportunity to earn $30,000 or more

Sales recognition, incentive and awards programs

Career advancement opportunity with paid training

Company and full health benefits package

Job Summary

Under close supervision, the Retail Sales Agent I assists customers primarily in person in order to provide information about company products and services. Achieves sales objectives by identifying needs and selling services. Provides assistance with billing or service questions or problems, processes payments, exchanges and/or issues Company equipment.

Responsibilities

* Provides quality internal and external customer service by representing the Company in a consistently courteous and professional manner.

* Performs the functions of a Retail Sales Agent to include initiating contact with customers and selling, resolving problems, answering questions, sending correspondence, and generating reports

* Demonstrates a strong passion for selling Company products and services

* Meets and exceeds monthly revenue sales targets

* Accurately explains bills and Company policies and procedures concerning prices, billing and service

* Determines customer needs and educates customer in order to sell or upgrade services