Followed instructions about antivirus false positives. Uploded file to obtain conformation it was viris free. Send email to nw virus @ Kaspesky. Received confirmation that it was indeed a false positive and was advised to place it in the exception list, which I did.

I have added the supposed virus 'RarePacvker.Multi.Generic' and each file (exe & zip).

Yet every time the scan runs I keep getting a virus alert which I then have to clear.

Re: Antivirus exceptions scan problem

Originally Posted by ghealy

Keep receiving virus warning for Rarepacker.Multi.Genric in DVD Shrink (both exe and zip) This is annoying.

I have ZAES 9.1.008.000 w/ the Firefox 3.5.5 patch. I've excluded RarePacker.Multi.Generic in SCAN TARGETS (.../progfiles/DVD Shrink 3.2.exe) and in EXCEPTIONS (exempt from on-access and on-demand scans) multiple times on/off/on and ZAES still continues to attempt quarantine every fracking time I start up DVD Shrink 3.2.

Great product with this exception - any suggestions as to ZAES's continued ignorance????

Re: Antivirus exceptions scan problem

go to antivirus then advance then exceptions the add. Once there select on access scan and browes to the file location and click on it to add it.
do the same thing again only this time instead of on access select type pick trusted process and add the file to it also. This will fix the problem
or at least it did for me. The only problem is that if you reload zonealarm you will have to do it again. If you read the dvdshink post in
zonealarm product feedback forum you will see that they are working on a fix.

Re: Antivirus exceptions scan problem

Bien! 2nd entry for Trusted Process fixed it. Many thanks for the solution to MY ignorance... BTW, looks like these settings are included in the XML backup file (Overview-Preferences-Backup & Restore).