We just filled and started out new hot tub today. It worked

Customer Question

perfectly for about 30 minutes...

We just filled and started out new hot tub today. It worked perfectly for about 30 minutes, and then the control panel stopped working. We have called for service. In the meantime, when receiving power the tub is heating and the jets are on low. The current temp is 96 degrees, set for 100. The manual says that the jets shut off after 2 hours, but they have not.JA: Who manufactured the hot tub?Customer: Strong spasJA: Do you plan on doing the work yourself?Customer: noJA: Anything else we should know to help you best?Customer: We are wondering if we should worry about the jets running continuously until the service call. We are also watching to see if the temperature keeps rising past the 100 degree setting. If the temp goes too high, then we will obviously switch off the breaker, but we live in a cool climate where the temperature will be in the high 30's at night this week, and don't want it to freeze.

Check the manual to see if your spa has the ability to run in these modes : Standard or Economy.

If you have these modes available, place the spa in Standard Mode, and the pump will run until it reaches the set temp. If you are having the technician arrive in the next day it should be fine having the pump run continuously until then, as this will keep it from potentially freezing.

I will tell you that...the things you have to go through to be an Expert are quite rigorous.

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answersmadeeasy

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Experienced in pool and spa equip, heaters, salt systems

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.