Once Lloyds and the Co-op have agreed the deal, expected in the first 3 months of next year, the bank will write to customers who will be affected and a full list is likely to be posted on the Lloyds website.

Lloyds is selling up to 19% of its mortgage book. Mortgage customers will be told next year if they have been included.

Should a customer wish to remain within Lloyds and not transfer the bank will register their request and respond to them in due course
about the options available to them, likewise if they say they really want to move.

Lloyds says customers do not need to do
anything now as changes will not be seen until the sale completes in late 2013.