In today’s economy—particularly Alberta’s—it’s not uncommon for companies to have employees working away from home. They may be temporary foreign workers, or they may be commuting from other parts of the province or country for a few weeks or months at a time. As such, employers need to consider extending an extra effort to ensure that these employees remain motivated amidst all the extra stress they have to contend with.

Anyone who’s been in business for a while knows that it’s much cheaper to retain current clients and customers than it is to find new ones. And the best way to make sure you keep customers coming back is to let them tell you what they want. Not only does customer feedback give you invaluable insight into how your company can improve its products and services, but it also gives your customers a chance to have a voice in how your company is run—and that can instantly lead to greater customer loyalty.

Employee engagement and retention may lie at the forefront of every existing company, but implementation of employee retention programs continues to be fraught with confusion and doubt. Monetary rewards, though effective for many staff, are not a reality for many companies seeking to build employee reward programs.