People with enhanced abilities in communication typically have successful relationships at work and home.

Good communicators typically have 10 attributes:

1. Listening

Effective communicators have good listening skills. That includes paying attention to how others speak and their nonverbal messages – AKA body language.

Just as importantly, they clear their minds to focus on what other people are saying instead of just thinking about what to say next.

What counts in communication? Listening skills for discernment and trust.

Discerning people are the most successful and listening skills are important for managerial discernment.

2.Awareness of others

Effective communicators make good eye contact and use the names of people when they talk with them. They ask for opinions and they wait and consider the answers.

In responding, good communicators think about how and what to say. They consider the emotional impact of their words.

3. Empathy

Stellar communicators empathize – they try to understand other viewpoints. In a diverse workplace, it’s important to consider the divergent needs of employees as much as possible. They take into account abilities, attitudes, cultures and past experiences.

4. Inspiration with encouragement

Good managers – in words and action – encourage their teams. They praise performance. They make workers feel appreciated and valued.

Much has been written about preferred skills for managers. We always talk in mundane terms for the need of managers to convey a vision, achieve goals and to foster growth and well-being for a work-life balance.

A Top Marketing Goal: Enhance Your Internal Communication — Businesses have two communication sources that are expenses that conversely are sources of profit – the external marketplace – and internal, their human capital. But all your money poured into marketing doesn’t accomplish much unless you devote equal resources to employee programs and communication.

“The single biggest problem in communication is the illusion that it has taken place.”

-George Bernard Shaw

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Author Terry Corbell has written innumerable online business-enhancement articles, and is a business-performance consultant and profit professional. Click here to see his management services. For a complimentary chat about your business situation or to schedule him as a speaker, consultant or author, please contact Terry.