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Responsibilities and Regulatory Obligations

Telecommunications services include, but are not limited to, local voice services, Voice over IP (VoIP) services, internet services, long distance services, wireless services and/or payphone services. Most telecommunications service providers are considered more than one type of provider. This depends on the services you offer, whether you are reselling, and what you own or operate.

Your responsibilities as a service provider depend on which categories of service provider you fall into:

Look up your responsibilities, obligations and see the list of facilities-based providers. These types of telecommunications entities do own or operate transmission facilitiesFootnote 1, as defined in the Telecommunications Act, such as

Incumbent Local Exchange Carriers (ILECs) and Small Incumbent Local Exchange Carriers (SILECs)

Look up your responsibilities, obligations, applications received, or apply for a licence. BITS licensees are entities that the CRTC has authorized to carry telecommunications traffic between Canada and any other country. Only telecommunications providers that have a BITS licence may carry traffic internationally.

Footnote

Footnote 1

Transmission facility means any wire, cable, radio, optical or other electromagnetic system, or any similar technical system, for the transmission of intelligence between network termination points, but does not include any exempt transmission apparatus. Exempt transmission apparatus means any apparatus whose functions are limited to one or more of the following: (a) the switching of telecommunications, (b) the input, capture, storage, organization, modification, retrieval, output or other processing of intelligence, or (c) control of the speed, code, protocol, content, format, routing or similar aspects of the transmission of intelligence.