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First-tier Tribunal (Claims Management Services)

The role of the First-tier Tribunal (Claims Management Services) is to hear appeals from businesses and individuals who provide claims management services in areas including:

Personal injury

Criminal injuries compensation

Employment matters

Housing disrepair

Financial products and services

Industrial injury disablement benefits

The Tribunal considers cases where the Claims Management Regulator has refused them authorisation or imposed sanctions on them.

The First-tier Tribunal (Claims Management Services) forms part of the General Regulatory Chamber of the First-tier Tribunal. It is administered by the Tribunals Service, an agency of the Ministry of Justice.

Appeals against decisions of the First-tier Tribunal (Claims Management Services) lie directly, with the permission of the Tribunal, to the Upper Tribunal (Administrative Appeals Chamber).