I was following up with a potential client that went with a different company, and I was asking some questions to see how we could improve. One suggestion was to give multiple options when giving a quote as they liked the fact that some of the design companies they contacted gave multiple options.

Up to this point we try to get a potential client's website "wants" and then design a quote around that. Do any of you as a general practice give multiple options on a quote, even if you know what they "said" they wanted? Would love to hear your thoughts on that. Also, we're looking into redesigning how we give our quotes. I wonder if a client wants more or less info. Any thoughts on that as well have you come across some good examples online of design quotes? Thanks in advance.