Lobster Cooking & Handling Questions

I've ordered my lobsters, now what?

Please note: All products are now sold and shipped by LobsterGram.

The following should answer any questions you have about receiving, handling and cooking your new lobsters. If you have any questions that are not answered here please contact us and we'll get back to you as soon as possible.

What time should my lobsters arrive?

Do I need to be home when my lobsters arrive?

If your order total is under $500 it is not required for you to be home when your package arrives but it is highly suggested. Lobsters can die rather easily if left in the hot sun or exposed to the elements for an extended period of time. Unfortunately we can not take responsibility for lobsters that have died as a result of being left at your door. Therefore, we highly suggest that someone is present to accept your package between 12 and 3 in the afternoon.

What do I do with my lobsters once they arrive?

It is best to cook your lobsters as soon as they are received. If you plan to eat your lobster later, take them out of the box and place them in your refrigerator's crisper drawer. Don't put the lobsters in a bag or leave them in the box. Do not place your lobsters in the freezer.

When should I eat my lobsters?

What if some of my lobsters are dead?

While we make every effort to ensure that your lobsters make the trip, in rare occasions a lobster might arrive dead. If a lobster doesn't show any signs of movement the first thing you want to do is touch the lobster's eye. It can be very difficult to tell if a lobster is dead or merely sluggish from his long journey. If after touching the lobster's eye you still can not detect any movement, your lobster is probably dead.

If you have determined that a lobster is dead, he is still probably safe to eat. We ship our lobsters at 7PM to ensure that the lobsters spend the shortest time possible inside the box. We also include ice packs inside our insulated boxes so that the temperature remains consistently low. Because we only ship our lobsters live, the worst case scenario is normally that the lobster has been dead for a few hours.

Instructions for cooking dead lobsters

It is perfectly safe to cook dead lobsters and live lobsters together in the same pot. Remove the rubber bands from the dead lobster's claw so that you can identify him after cooking. When finished cooking, check the consistency of the meat in the lobsters tail. If the meat is firm and fleshy then the lobster is fine to eat and will taste just as good as any of the live lobsters that made the trip. If the meat is soft and has a consistence more like cottage cheese, then the lobster is bad, and should be thrown out. If this is the case, please contact us immediately for a prompt refund.

How do I cook my lobsters?

Boiling Lobster

Requires: large stockpot, 2 or 3 tablespoons of salt.

Fill stockpot half full of water and add salt. Bring water to a rolling boil. Carefully place lobster head first into boiling water. Lobsters will make a high pitched noise when they enter the pot. Don't worry, this is just gas escaping from the lobsters shell. Boil lobsters according to table below. Lobster will appear bright red when fully cooked.