Why am I not able to update the Password merge field in my Review templates?

When updating templates in the Document Template Manager for Blackbaud Grantmaking, users often see the changes to their templates within moments of making the changes. However, in rare cases, the password merge field may be broken and even trying to edit or restore it in the Document Template Manager may seem ineffective.

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GIFTS_Online

If you as a user are trying to update or change the password merge field within your Review Password Notification or Password Reset templates, please contact us with the customer support number for GIFTS listed at https://www.blackbaud.com/contact-us/ which will always have the most up to date information.