Category Archives: Uncategorized

Write Offs Can Be Part Of A Profit Maximization Strategy No one wants bad debt. Everyone hates it when you do not get paid. But, is it possible that never having had a bad debt is a sign of a problem? Absolutely! Over the last few weeks, I’ve heard these comments from a few CFOs: Read full post >

The credit application is the initial document used by vendors to collect information and establish credit and contractual terms with a customer. Unfortunately, most credit applications we see are missing critical items to protect our clients in the event that their customer does not pay within terms. Some of the most painful issues our collection Read full post >

My son graduates from UCSB in 20 days under a black cloud. He knew 2 of the six students killed by gunfire on Friday, and at least one of the hospitalized. What should be a joyous time for our son and family is now filled with enormous sadness as we think about those who lost Read full post >

In my last article, I talked about methods for determining if your non-paying customer is giving you a truthful explanation of their situation. Unfortunately, all too often we catch someone purposefully misleading us or telling an outright lie. What you do next can have a big impact on your debt collection success. We’ve all been Read full post >

In a recent article, The Bulletin of Oregon reported that Accretive Health has agreed to a $2.5 million settlement of allegations that the company violated a law which requires hospitals to provide emergency care to patients even if they cannot afford to pay for it. Accretive, which recently gained infamy after the Minnesota Attorney General Read full post >

According to a recent article, a debt collection agency in Ohio is being sued for failing to inform a debtor that the caller was representing a collection agency during a voicemail left for the man. According to the man’s suit, by failing to disclose the fact that a debt collector was calling, the agency breached Read full post >

An article was posted lately on FundingGates giving some simple advice to help deal with four specific types of problem customers. For motivating the “absent-minded” customer, who always forgets to make their payments by the due date, the author suggests sending regular reminders to these clients. For example, a simple letter reminding the customer that Read full post >

An article posted recently explains a new bill that passed in Illinois this week which will help keep debtors out of jail for failing to pay on judgments. While it is still possible for a debtor to be jailed if he or she refuses to make payments on judgments levied against them, it is designed Read full post >

A recent article explains that residents of Pennsylvania have been reporting rude and threatening phone calls from agencies attempting to collect on unpaid loans the residents claim to have never taken out. According to the Better Business Bureau in western Pennsylvania, a number of consumers and businesses have reported receiving the threatening calls. Some were Read full post >

According to Baton Rouge-based The Advocate News, legislators in Louisiana are working to create a system for collecting on well over $1 billion owed by Louisiana residents and companies. In the past few years, the state has had very little success collecting unpaid bills, namely because the state lacks any centralized agency to collect unpaid Read full post >