Glacier

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Using analytics to better understand customer satisfaction, profitability, retention and churn while increasing cross-sell and up-sell are the most dominant uses of cloud-based analytics today.<p>Jim Ericson and James Taylor presented the results of Decision Management Solutions’ cloud predictive …

The world wide web inventor and the US president are helping create a data revolution, but are also part of a long tradition<p>The open data movement has reached a new and significant milestone this month. It arguably began 24 years ago when Cern scientist Sir Tim Berners-Lee first invented the world …

Well, the Fort Lauderdale Police Department isn’t using an oracle yet, but it is getting one step closer to <i>Minority Report</i>-style crime predicting. The department has become the latest agency to use big data analytics and data mining to prevent crime by staying one step ahead of criminals. According …

Last week a client asked if I could stay for a bit after our weekly meeting so he could thank me, not for a PR project, but to show me how he’d used a tactic I’d shown him on LinkedIn to put himself well on the track of securing a much more aggressive marketing budget next year. Wow!<p>First, a little …

Exclusive: Top secret court order requiring Verizon to hand over all call data shows scale of domestic surveillance under Obama<p> Read the Verizon court order in full here  Obama administration justifies surveillance<p>The National Security Agency is currently collecting the telephone records of …

The National Security Agency has obtained direct access to the systems of Google, Facebook, Apple and other US internet giants, according to a top secret document obtained by the Guardian.<p>The NSA access is part of a previously undisclosed program called Prism, which allows officials to collect …

Exclusives<p>Top secret court order requiring Verizon to hand over all call data shows scale of domestic surveillance under Obama administration<p>• NSA and GCHQ unlock encryption used to protect emails, banking and medical records<br>• $250m-a-year US program works covertly with tech companies to insert …

The agency has been in the spotlight over accusations that it monitored the phone calls of leaders who are U.S. allies.<p>WASHINGTON — Army Gen. Keith Alexander, director of the National Security Agency, defended his agency, saying what his staff does "is bring back more U.S. soldiers, airmen and …

Let’s get this straight: The National Security Agency (NSA) snooped on the cellphone conversations of German Chancellor Angela Merkel? Perhaps for as long as a decade? And President Obama didn’t know a thing about it?<p>Either somebody’s lying or Obama needs to acknowledge that the NSA, in its quest …

The National Security Agency routinely shares raw intelligence data with Israel without first sifting it to remove information about US citizens, a top-secret document provided to the Guardian by whistleblower Edward Snowden reveals.<p>Details of the intelligence-sharing agreement are laid out in a …

El Mundo says it has document detailing collaboration between US intelligence agency and foreign countries<p>The widespread surveillance of Spanish citizens by the US National Security Agency, which caused outrage when it was reported this week, was the product of a collaboration with Spain's …

When Sony and Microsoft launch brand new consoles next month, they'll also launch with next-generation networks built on the foundation of current-gen online services.<p>Fortunately for current-gen console owners looking to transition to the next-generation, both Microsoft and Sony appear to be making …