About Company

Softinfo Systems Pvt. Ltd, incorporated in 2002 with its headquarter in New Delhi, India and branches in Ludhiana is a professionally managed company with over a decade of experience in successfully implementing ERP applications to over 10,000 installations sites across various cities in India and abroad.

The solution we provide stands apart from the other's as we develop industry-specific fully customized solutions. With this basic contour of our approach, philosophy, and policy towards software application development, we are currently catering to some top most corporate/enterprises across India and abroad.

Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.

Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.

New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases