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She said: ‘They tried everything to get in but the shop is so secure it took them hours. The police would have literally caught them red-handed had they come to the right place.

‘I know the person who made the 999 call. He gave them all the correct information, the location and said it was happening right then.

‘I have no idea why how they could make this sort of mistake. It's such a drastic mistake. I'm absolutely devastated.’

A Devon and Cornwall Constabulary spokesman told MailOnline: 'A formal complaint has been received about this matter and as is usual in these cases we are unfortunately able to make any comment until this complaint has been dealt with.

'I can however confirm that inquiries have now begun in relation to the complaint and officers from the professional standards department will endeavour to resolve this matter as quickly as possible.'