SplendidCRM has added software libraries to interact with social media sites, including LinkedIn®, Twitter® and Facebook®. With these new libraries, users are able to import LinkedIn connections, Twitter followers and Facebook friends into the CRM.

The new version, incorporating key .NET 2.0 technologies, allows system integrators to add user-customizable features to applications. The features include .Net 2.0s Master Pages, Themes, Web Parts and AJAX.

SplendidCRMs license to system integrators includes two distribution methods: a runtime license, enabling integrators to sell the application via CD or download; and a hosted, on-demand license employing the Software-as-a-Service (SaaS) model.

SplendidCRM was written in C# using the Microsoft .NET Framework 1.1 and Microsoft SQL Server 2000. The target audiences are companies that need a simple yet powerful CRM, but want to take advantage of their existing Windows infrastructure.