Amanda Scarpinati spent years looking at a photo of her as a baby being held by a nurse. She didn't know the nurse's identity, but she was thankful for her all the same.

Scarpinati was admitted when she was 3 months old, after she rolled off a couch and onto a boiling steam vaporizer. Her skin was scalded and badly burned, and she had to have several reconstructive surgeries when she was older.

"Growing up as a child, disfigured by the burns, I was bullied and picked on, tormented," Scarpinati told NBC News. "I'd look at those pictures and talk to her, even though I didn't know who she was. I took comfort looking at this woman who seemed so sincere, caring for me."