When will my order arrive?

Once you've completed your purchase on vitrainer.com, your Vi Sense Headphones will ship out of our warehouse within 1-2 business days from when the order was placed.

Upon completion, you will receive a confirmation email followed by a shipping confirmation email with tracking information for you to monitor your package. Estimated delivery times vary based on where you are located.

For US customers, your headphones should be delivered in 2-5 business days after it is shipped via USPS Priority Mail, UPS Ground, or FedEx.

For international customers, your headphones should be delivered in 3-7 business days after it is shipped via USPS or DHL. In addition, once your package has entered your country, the custody of the package is transferred to your country's standard postal service. For inquiries regarding shipment status, please contact your country's postal service and provide them with the tracking information.