Homewood, IL Restaurants

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I called to place an order over the phone and immediately the tone of the person who answered the phone sounded like I was disrupting her. In other words she sounded short, so I asked if there was any specials on chicken wings and she said well what do you want? I replied I don't know can you tell me in what size does your wings come in and told me and asked if I could hold on. So now I'm waiting waiting for her and when she returns she asked if I'm placing an order. I told her yes, and I asked if fries come with that or do I need to order fries. She said fries come with it then we went back and forth about what size, (yadda yadda yadda). Basically she sounded like her customer service is I need of some retraining ASAP!!!! I like the food but not the rudeness of the employees.. What erks me are the employees who are rude in an establishment when customer service is involved.

I work nearby, so I eat here once a month. The food has always been good and reasonable. I suggest you try the Abe and Tommie sandwich. It comes with a drink and a fry. The ribs and tips are great also. Our office orders from here for lunch often. Wish they were open on Mon and Tue, they close too early, 9pm.

I made 3 separate trips to this restaurant for the following reasons.The first trip was for my brother. I figured it was late and maybe this was a bad batch of rib tips, though the link sausage was great. The second trip was to the ribs were worse than before. They tasted old and dry. The last trip sealed it. The sausage was very burned. I took them back. They gave me another sandwich free because they also returned my money. The free sausage is burned on one side and undone on the other. The fries tasted as though they were cooked at some earlier time. That does it for me. I didn't want to rate this restaurant because it does not deserve a star but I was not allowed to transmit unless I clicked a star rating.