Bluetooth is not working in Sony Xperia ZR

Just 3 days ago i purchased my sony xperia ZR. The model is C5502. Yesterday i found that the blutooh is unable to find other bluetooh devices and my working nokia mobile also can't detect C5502 device. Today i got confirmed that buletooh is not working in my device. On the other hand my friend took C5503 (LTE version) he already got an update and his device is fine. I heard that many other people experienced this same problem. This is my first andorid mobile. I put my trust on sony and sony broke my heart. Is there any way to solve this serious issue. I already post an report to sony mobile official forum and looking forward to hearing form them. I actually never expected this from sony. But this unfortunate incident happened with me.

- Did try SBH-20 with other handset and couldn't have any dificulty to pair it.
- Did repair my C5502 with PC companion and reinstalled 4.3 and then did the factory default setting.
Later found that its the bluetooth hardware issue.

I went to service center and let them know about all the installations and tweaks I did with my phone. And they happily replaced my set with the newer one within 2 days...!

Hardware issue as a fact, best temporary solution is to press hard on the NFC icon next to the backlight.....
Awesome phone everything u could ask for, to perfect to be true

Sent from my C5502 using xda premium

Yea, try this and see if you can get a temp fix. Also, you can try shake the phone and see if you can hear or feel little loos parts rattling. If so you need to send back to factory. The problem might be caused by loose screws on the re-enforcement metal plate causing bad/loose contact with bluetooth module. For this fix, you have to send it in for repair as screen needs to be removed.

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