Customer Relationship Management (CRM) Integration

Overview: The customer wanted to integrate their existing databases with a new Customer Relationship Management (CRM) program, while maintaining a customized degree of flexibility.

The Problem: This customer had a unique requirement. They wanted to fully integrate their current client database with a new CRM system, but wanted to maintain certain separations within the data. As an ongoing project, the customer would need a professional who could maintain this new CRM implementation.

The Solution: Astir Services LLC implemented a series of complex CRM configurations, and provided maintainence of the newly implemented systems as per customer requirements. This integration proceeded quickly and smoothly, and ensured that there was no interruption to client access of their internal customer database.

Client Benefits: Astir Services allowed the customer to attain the desired CRM configuration, and ultimately their CRM database was enabled to grow and improve. Astir Services continues to provide maintenance services to this customer, supporting their CRM systems and helping maintain their client database.