Transfer of website and domain Name, before 20th Aug

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Transfer of website and domain Name ASAP - My 11 yr old website www.yuenmethodasia.com and the domain name (with launchpad/hostgator). I spoke three days ago with your cust service, yet i didnot get any authorisation code except a phone number of launchpad. could you get in touch with me so as I can remove mywebsite & domain name services before the 20th Aug from Homestead. No appreciation/gratitude with a adequate answer of being a customer of 11 years surely it says what homestead is all about as of now.

If you are transferring your domain, the reason you only got a phone number of launchpad is because that is where your domain is registered. That is the only company that can provide that authorization code. We definitely appreciate you being a Homestead customer for so long, and if you need any help with something on your account, I would be happy to assist you. I can see that your account is set to close, you will not be charged again.