Wide Variety of Services

We know that you don't always know the right terms to look for when trying to find care for your animal, especially when it's an emergency. Feel free to examine our service offerings below, but don't be discouraged if you don't see what you're looking for. Give us a call any time and our trained and professional staff will be right there to help you understand what your animal needs.

Bear Creek Veterinary Hospital

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We know that choosing the doctors at Bear Creek is a conscious choice and that you have options for who provides the veterinary care for you and your animals. We are also thankful that you chose us to be your veterinary family! If you have just a minute, please fill out the form below. Your input will let us know how we’re doing and can help us improve our veterinary healthcare for all our patients in the future.

Please Note: The name field is completely optional. If you would prefer to remain anonymous, we would still like to have your sincere feedback on the service we provided for you on your most recent visit.

If you are human, leave this field blank.

Please Rate Your Visit

Your Name

Only if you want to...

Your email address, if you have one.

This is just to be sure we can reply to your question/comments if needed. It is not required.

Please choose a rating below for each question, where 1star is poor and 10 is the best possible service you could have received.

Was the staff polite and courteous?

Was your appointment conducted in a timely and efficient manner?

By the end of your appointment, were your questions answered to your satisfaction?

Do you feel the staff listened to your concerns and addressed them?

By the end of your appointment, were your questions answered to your satisfaction?

Do you feel the staff listened to your concerns and addressed them?

Was your pet/animal treated kindly and with respect?

Multiple Choice Questions

Please rate the value of the visit compared to the price: *

What is the most important quality in choosing a veterinarian? *

If you selected "other" above, please tell us your criteria.

Please let know the most important quality that would help you decide on a veterinarian.

Medications

Were medications sent home with your pet/animal? *

Were the medications explained in a sufficient manner that you were confident in how to give them?

Who explained your medications to you?

Information about your appointment

We will ask you a few questions based on the type of appointment you had with Bear Creek. Select the appropriate appointment type below.

What was the nature of your appointment?

Did the doctor discuss your options for diagnostics or treatments?

Yes

No

Were the post-operative instructions explained to your satisfaction?

Yes

No

Were you happy with the overall outcome of the procedure?

Yes

No

Do you feel that costs incurred during your appointment were reasonable?

Yes

No

Did the doctor/staff offer an estimate for the procedures recommended?

Yes

No

Did the doctor/staff discuss the different vaccinations available?

Yes

No

Did the doctor/staff discuss flea, tick, and heartworm prevention options?

Yes

No

Did the doctor/staff discuss your pet’s nutrition?

Yes

No

Was the process explained to you at the beginning of the appointment?

Yes

No

Did you find the process, though unfortunate and emotional, peaceful for your pet?

Yes

No

Were the doctor and staff professional, compassionate and understanding?

Yes

No

Did you choose to have your pet cremated?

Yes

No

Did you elect to have your pet’s ashes returned?

Yes

No

Was an at home pick up scheduled for your pet?

Yes

No

Was the service respectful?

Yes

No

Were they prompt?

Yes

No

Please explain your concern

You mentioned something wasn't clear about your animal's surgical procedure. Please let us know what information we left out, or how we could have made you more comfortable caring for your pet after their surgery.

Types of appointment

What type of visit did you have?

I came to the clinic.

The doctor came to my house/farm.

Were you seen at your appointed time?

Yes

No

Was the office (lobby, exam rooms, etc) clean and odor free?

Yes

No

Were you greeted promptly upon entering the lobby?

Yes

No

Did the doctor arrive on time?

Yes

No

We're very sorry about that! Were you notified that the doctor was running late?

Yes

No

Did you receive a call to let you know the doctor was on her way?

Yes

No

Did the doctor have what they needed to perform your appointment in the field?

Yes

No

Would you choose to have this appointment in the field/at your home again?