Best practices including moving changes from your sandbox to your production environment using

Business Management

Template building

Understanding the product catalog

Service management

Fiscal year settings

Setup of goals and goal metrics

Process Management

Building workflows, business process flows and dialogs

Extend the capabilities of workflows and dialogs through the use of custom workflow actions and third party solutions

Security

Learn about all the different security options available in Dynamics 365 including managing users and security roles, working with teams and business, hierarchy security vs. positions and field security settings

Data Management

Manage duplicate detection settings and rules

Work with bulk record deletions

Learn about import wizard options including building your own data maps