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Avaya Avaya Aura(TM) Session Manager

ORLANDO, FL--(Marketwire - 02/28/eleven) - Nectar services Corp. announced at enterprise connect that it has extended help of its market main Converged management Platform (CMP) to include the Avaya air of secrecy™ Session supervisor 6.0 monitoring module. Nectar is a application firm specializing in managed functions applied sciences for voice and records networks, and is a totally owned subsidiary of Juma know-how Corp (OTC.BB:JUMT - news).Nectar CMP is an clever network management platform that accommodates monitoring and administration at all layers of the community from the premises into the provider provider network to deliver a holistic view of the fitness of the commercial enterprise network. CMP enhances aid of international business networks by way of proposing precise-time, carrier affecting information in a clear and simply attainable manner to the international provider provider, the native response crew, and the business consumer simultaneously to apprise all parties automatically of problems affecting the business company any place on earth.With the growth of Nectar's platform aid to encompass Avaya's charisma Session manager, purchasers are now capable of:

check the viability of Session manager links between Avaya and non-Avaya SIP entities

"The release of Nectar's VKM for aura Session supervisor again demonstrates our ongoing effort to extend CMP to consist of aid of an ever increasing number of network features," observed Edmond Baydian, Chief services Officer, Nectar.other contemporary announcements of VKMs to guide further community points include:

Avaya Voice Portal -- announced November 2010

Avaya IP workplace techniques -- announced April 2010

"Nectar's persevered center of attention on expanding elements and community point support to the Converged management Platform underscores our dedication to provide our purchasers with the tools they need to manipulate their more and more complicated world networks," stated Anthony Servidio, CEO, Nectar. "Nectar is dedicated to helping firms and their service suppliers improve community performance by using precise-time, correct and significant network suggestions when and the place they need it."The Avaya aura Session supervisor module for CMP is critical to Nectar's consumers and companions as Session supervisor is the central hub of Avaya's commercial enterprise telephony structure. Nectar's means to display screen and troubleshoot advanced SIP networks that include Session supervisor along with CM, AVP, CMS, AES, MM, name Recording, Conferencing, records networks is unmatched in the industry and reinforces Nectar's dedication to steer the market.About Nectar capabilities Corp (www.nectarcorp.com)Nectar functions Corp. is an IP communications application enterprise focusing on managed services for voice and statistics networks. Nectar, a totally-owned subsidiary of Juma know-how Corp (OTC.BB:JUMT - information), continues a collection of provider structures: the Converged management Platform (CMP) and enterprise Session management (ESM). The Nectar offerings keep investments in present telecommunications techniques whereas transitioning to IP, and provide superior monitoring and administration for complicated networks. These resourceful solutions deliver tremendous cost reductions, inherent company continuity, clever call routing and the centralization of each purposes and administration. comply with us on Twitter: www.twitter.com/nectarcorp.

Editor's notice: this text is a component of a buying guide on unified communications. The features in this collection describe the evolution of UC, its use situations and the essential criteria to trust when buying a UC product. The collection also compares the precise UC products available in the market. this text offers an overview of Avaya UC items.

along with Cisco, Microsoft and Mitel, Avaya is located within the leaders' quadrant in Gartner's Magic Quadrant for Unified Communications. Avaya's UC product is the Avaya aura Platform, which contains a few UC add-ons designed to add selected performance to the commercial enterprise conversation and collaboration infrastructure, improving the UC event for users of any company dimension.

The Avaya UC platform is a versatile and modular answer, integrating voice, records, video, web conversation purposes, mobility and many more features.

communique manager offers UC basis

The Avaya aura communique manager is a core component of the Avaya UC platform and the groundwork for supplying precise-time voice, video, messaging, mobility and different UC functions.

The communique manager registers and continues all Session Initiation Protocol (SIP) endpoints, name routing, call queuing, prioritization of voice and video calls and a great deal extra. The product additionally has built-in conferencing and speak to middle functions -- proper for agencies with call facilities and traumatic conferencing wants.

The communication supervisor offers more than seven hundred elements that are available to all clients, no be counted where they are working from, including workplace users and far flung users working from domestic or on the road.

With this product, SIP and H.323 are totally supported, together with different industry-common protocols. connection with PSTN and ISDN functions is feasible using Avaya's media gateways, such as the Avaya G250. These media gateways work fairly much the identical approach as most providers', connecting to the air of secrecy verbal exchange manager and proposing inbound and outbound name routing to PSTN and ISDN features.

vital environments can even have a second verbal exchange supervisor installed, proposing excessive-availability and uninterruptible carrier in case the basic server is down. Extending this redundancy mannequin extra, within the unfortunate adventure that both servers are down, clients will automatically register to the media gateway -- if available -- and have access to simple telephony capabilities except the servers are restored.

The verbal exchange manager is offered as a standalone hardware application server or a virtualized software. It runs on a red Hat commercial enterprise Linux operating device, providing multiplied reliability, speed and smaller hardware requirements, as hostile to different non-Linux-based programs.

The verbal exchange manager can assist up to 36,000 endpoints and 24,000 SIP trunks, making it a scalable answer for small to higher organizations.

Session manager is definitely an enterprise product, as it can help as much as 250,000 SIP users, 350,000 SIP gadgets, 300,000 dial patterns, 1,000 SIP domains and many greater. It supports connectivity to Cisco, Siemens, Alcatel-Lucent and different third-celebration PBXs, making it bendy and simple to integrate with latest infrastructure.

With a tolerance of up to 1,000-millisecond (ms) round-trip prolong -- from the supply to the destination and back -- it's appropriate for pretty much any network ambiance, even satellite connections, which customarily fluctuate between 600 to 900 ms round-commute extend.

Presence functions looks to enhance collaboration

Avaya's air of secrecy Presence functions is an Avaya UC server designed to help users collaborate greater comfortably through gathering and broadcasting presence assistance throughout all clients connected to the charisma Platform. the usage of the presence information, users can see who's busy, faraway from their desk, on the mobilephone, would not wish to be disturbed, or easily now not purchasable, hence saving time.

air of mystery Presence services are primarily used to power other Avaya presence and quick messaging purchasers, adding extra value and performance to them and supplying full UC features. Some utility examples encompass Avaya Communicator (softphone); Avaya aura Agent computer; Avaya one-X Communicator; Avaya one-X Attendant; and Avaya IP phones, such as the 96X0 sequence and 96X1 series.

One important feature is that Avaya's aura Presence features offers full aid of each the basic and XMPP protocols, which potential organizations can use the presence utility of their option.

Like most of Avaya's servers, air of mystery Presence functions runs beneath the pink Hat commercial enterprise Linux operating system, even though the device requirements are somewhat bigger. Avaya recommends a three GHz Intel Xeon X5670 6-core CPU or more desirable, 32 GB of memory, and round 1 TB difficult power area. The equipment helps virtualization by means of the VMware platform and permits up to eight Presence provider nodes to be present directly.

every Presence provider node can aid up to 16,000 SIP users and H.323 clients, while this quantity can boost to 250,000 SIP and H.323 clients with a twin cluster of eight nodes.

Messaging server converts voicemail to textual content

Avaya's air of secrecy Messaging server is an extra element of the Avaya UC platform. With air of mystery Messaging, organizations can have fast and easy entry to messages. essential new messages can alert personnel and aid retain high customer service requirements in any category of business.

air of secrecy Messaging is more than an easy messaging and voicemail server. It contains advanced functions, equivalent to Speech Auto Attendant, which enables callers to claim a reputation in its place of entering an extension; Notify Me, which sends text messages and e-mail notification while calling the person; Voice recognition, which makes it possible for clients to assert names to handle voicemail messages; and a lot of greater features.

any other neat features include Speech-to-text, which converts voicemail to text and supplies it to a user's e-mail; Self-Administration so users can manipulate their alternatives by means of a provided net portal; web Message access Protocol support, which enables businesses to use their favourite email client; and Avaya one-X Speech, which offers clients the vigour to control their voice messages, e mail and calendar by means of verbal commands.

aura Messaging can run on a standalone server or a supported virtualized ambiance reminiscent of VMware. Redundancy is also purchasable the use of the N+1 redundancy configuration.

Deployment of air of mystery Messaging provides two paths: typical Messaging server where a single server combines the position of an utility and storage server, or excessive storage means Messaging server where it serves as a big storage server that may help a bigger variety of mailboxes.

aura Messaging can aid up to twenty,000 users and 300 ports, reckoning on the deployment configuration.

virtual utility manager accessible without charge

As with most UC solutions, Avaya's charisma platform and accessories absolutely support virtualization to be certain hardware consolidation and cut hardware funding. youngsters, Avaya also presents its virtual software manager -- a management interface that allows the installation and protection of Avaya VMware-powered virtualized functions.

With the digital application manager, directors are actually capable of install and preserve Avaya virtualized functions (OVA data) without the want for vCenter. The virtual utility supervisor is obtainable at no additional cost. or not it's installed with the vSphere client and offers an interface to manage and help the Avaya virtualized functions.

Avaya's items are available via its website or channel partners. With its range of core add-ons and extensions, the air of mystery platform can healthy businesses of any dimension, but looks well-proper for enormous companies with assorted websites and a lot of VoIP device.

Avaya has come up with a new communications structure geared toward virtualized unified communications functions. The Avaya air of secrecy Virtualized environment or Avaya air of secrecy VE will help valued clientele speed up cell collaboration purposes across their businesses. they will even be in a position to keep high reliability, functionality and simplicity thanks to the Avaya air of mystery platform.

The Avaya UC will provide them extra bendy options and customer service solutions in virtual architectures. Avaya aura VE is also VMware competent. at the side of the Avaya potential in open, cell collaboration, valued clientele can get advantages akin to redundancy, resiliency and availability which are key elements of Avaya products.

one of the vital core accessories are the business’s communique supervisor, Presence features, Session supervisor and Agile Communications environment.

A company can additionally pick out full virtualization or choose to go together with the committed hardware method offered with the aid of Avaya air of secrecy. there's also Avaya Collaboration Pods which is a pre-packaged and comprehensive UC answer.

read greater About Avaya

New Communications architecture from Avaya turned into final modified: December eighth, 2012 through Rakesh Dogra

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Avaya Aura(TM) Session Manager and System Manager

Editor's note: This article is part of a buying guide on unified communications. The features in this series describe the evolution of UC, its use cases and the important criteria to consider when buying a UC product. The series also compares the top UC products in the market. This article gives an overview of Avaya UC products.

Along with Cisco, Microsoft and Mitel, Avaya is positioned in the leaders' quadrant in Gartner's Magic Quadrant for Unified Communications. Avaya's UC product is the Avaya Aura Platform, which includes several UC components designed to add specific functionality to the enterprise communication and collaboration infrastructure, enhancing the UC experience for users of any company size.

The Avaya UC platform is a flexible and modular solution, integrating voice, data, video, Web communication applications, mobility and many more services.

Communication Manager provides UC foundation

The Avaya Aura Communication Manager is a core component of the Avaya UC platform and the foundation for delivering real-time voice, video, messaging, mobility and other UC services.

The Communication Manager registers and maintains all Session Initiation Protocol (SIP) endpoints, call routing, call queuing, prioritization of voice and video calls and much more. The product also has built-in conferencing and contact center applications -- suitable for companies with call centers and demanding conferencing needs.

The Communication Manager offers more than 700 features that are available to all users, no matter where they are working from, including office users and remote users working from home or on the road.

With this product, SIP and H.323 are fully supported, along with other industry-standard protocols. Connection with PSTN and ISDN services is possible using Avaya's media gateways, such as the Avaya G250. These media gateways work pretty much the same way as most vendors', connecting to the Aura Communication Manager and providing inbound and outbound call routing to PSTN and ISDN services.

Critical environments can also have a second Communication Manager installed, providing high-availability and uninterruptible service in case the primary server is down. Extending this redundancy model further, in the unfortunate event that both servers are down, users will automatically register to the media gateway -- if available -- and have access to basic telephony services until the servers are restored.

The Communication Manager is offered as a standalone hardware application server or a virtualized application. It runs on a Red Hat Enterprise Linux operating system, offering increased reliability, speed and smaller hardware requirements, as opposed to other non-Linux-based systems.

The Communication Manager can support up to 36,000 endpoints and 24,000 SIP trunks, making it a scalable solution for small to larger enterprises.

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With a tolerance of up to 1,000-millisecond (ms) round-trip delay -- from the source to the destination and back -- it is suitable for almost any network environment, even satellite connections, which typically fluctuate between 600 to 900 ms round-trip delay.

Presence Services looks to enhance collaboration

Avaya's Aura Presence Services is an Avaya UC server designed to help users collaborate more effectively by collecting and broadcasting presence information across all users connected to the Aura Platform. Using the presence information, users can see who is busy, away from their desk, on the phone, doesn't want to be disturbed, or simply not available, therefore saving time.

Aura Presence Services are primarily used to power other Avaya presence and instant messaging clients, adding more value and functionality to them and delivering full UC services. Some application examples include Avaya Communicator (softphone); Avaya Aura Agent Desktop; Avaya one-X Communicator; Avaya one-X Attendant; and Avaya IP phones, such as the 96X0 Series and 96X1 Series.

One important feature is that Avaya's Aura Presence Services provides full support of both the SIMPLE and XMPP protocols, which means companies can use the presence software of their choice.

Like most of Avaya's servers, Aura Presence Services runs under the Red Hat Enterprise Linux operating system, though the system requirements are slightly higher. Avaya recommends a 3 GHz Intel Xeon X5670 6-core CPU or better, 32 GB of memory, and around 1 TB hard drive space. The system supports virtualization via the VMware platform and allows up to eight Presence Service nodes to be present at once.

Each Presence Service node can support up to 16,000 SIP users and H.323 users, while this number can increase to 250,000 SIP and H.323 users with a dual cluster of eight nodes.

Messaging server converts voicemail to text

Avaya's Aura Messaging server is another component of the Avaya UC platform. With Aura Messaging, companies can have fast and easy access to messages. Critical new messages can alert employees and help maintain high customer service standards in any type of business.

Aura Messaging is more than a simple messaging and voicemail server. It carries advanced functions, such as Speech Auto Attendant, which allows callers to say a name instead of entering an extension; Notify Me, which sends text messages and email notification while calling the user; Voice Recognition, which allows users to say names to address voicemail messages; and many more functions.

Some other neat features include Speech-to-Text, which converts voicemail to text and delivers it to a user's email; Self-Administration so users can manage their options via a provided Web portal; Internet Message Access Protocol support, which allows companies to use their preferred email client; and Avaya one-X Speech, which gives users the power to manage their voice messages, email and calendar via verbal commands.

Aura Messaging can run on a standalone server or a supported virtualized environment such as VMware. Redundancy is also available using the N+1 redundancy configuration.

Deployment of Aura Messaging provides two paths: Standard Messaging server where a single server combines the role of an application and storage server, or high storage capacity Messaging server where it serves as a large storage server that can support a larger number of mailboxes.

Aura Messaging can support up to 20,000 users and 300 ports, depending on the deployment configuration.

Virtual Application Manager available at no cost

As with most UC solutions, Avaya's Aura platform and components fully support virtualization to ensure hardware consolidation and minimize hardware investment. However, Avaya also offers its Virtual Application Manager -- a management interface that allows the installation and maintenance of Avaya VMware-powered virtualized applications.

With the Virtual Application Manager, administrators are now able to install and maintain Avaya virtualized applications (OVA files) without the need for vCenter. The Virtual Application Manager is offered at no additional cost. It's installed with the vSphere client and provides an interface to manage and support the Avaya virtualized applications.

Avaya's products are available through its website or channel partners. With its range of core add-ons and extensions, the Aura platform can fit companies of any size, but seems well-suited for large enterprises with multiple sites and a variety of VoIP equipment.

As part of its strategic initiatives for 2014 and beyond, NACR, a technology solutions integration expert is once again expanding the training offers available through its Center of Excellence for Learning and Development (COE).

NACR is launching new courses on the Avaya Enterprise Session Border Controller (ESBC) and Avaya Aura Messaging. The company works as global integrator of best-in-class communications solutions and services, and a trusted advisor to more than 5,500 customers ranging from small businesses to Fortune 100 and global enterprises.

In addition, NACR provides opportunities for customers to build their administrative, technical, and application proficiency by leveraging NACR resources and expertise through the COE.

Dan Gorski, Vice President of Learning and Development at NACR and head of the COE said in a statement, " At NACR, we know how important training and staff development are to the success of any organization — especially in the area of technology and how to use it effectively to drive strategic business goals. So, we continually expand our COE portfolio to add new courses and options that will meet our customers' ongoing and changing need for training.”

The NACR COE provides instructor-led, virtual instructor-led and web-based training, with course paths spanning many topics and skill levels. NACR is pleased to introduce courses like Avaya Enterprise Session Border Controller (ESBC) Installation and Administration, Avaya Aura Messaging Webinar. The company is also planning to launch Avaya Aura Session Manager/System Manager Administration. The Avaya ESBC course is designed for telecom and IT administrators with some working knowledge of SIP.

NACR can bring training directly to a customer location or a nearby training center.

The NACR COE also offers customized training and can suitcase a selection of courses to meet specific requirements.

- Helps businesses simplify professional call handling by integrating their telephone system with their corporate directory and other data sources

ST-GEORGES, QUÉBEC--(Marketwired - June 19, 2017) - Komutel, a leading unified communication solution developer, today announced that its SIT2 IP Console is compliant with key team engagement solutions from Avaya, a global provider of business communications software, systems and services.

The SIT2 Console helps businesses integrate their telephone system with their corporate directory and other data sources to simplify professional call handling. The application is now compliance-tested by Avaya for compatibility with Avaya Aura® Session Manager 7.0 and Avaya Aura Communication Manager 7.0.

Komutel is a Technology Partner in the Avaya DevConnect program-an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network. Its SIT2 Console solution is available for order through the DevConnect Select Product Program.

As a Technology Partner, Komutel is eligible to submit products for compliance testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compatible. Doing so enables businesses to confidently add best-in-class capabilities to their network without having to replace their existing infrastructure-speeding deployment of new applications and reducing both network complexity and implementation costs.

Quotes:

"We are very proud that our console SIT2 has passed compliance testing with the Avaya Aura Platform. The SIT2 Console is a powerful solution for enterprises of all sizes looking to improve their customer relationships as well as employee productivity. With this testing, customers can confidently deploy the SIT2 Console in their Avaya network."

-- Richard Poulin, CEO, Komutel

"Komutel's SIT2 Console has undergone formalized interoperability testing. Working with leading technology companies like Komutel to confirm compatibility through the Avaya DevConnect program helps us extend the range of complementary solutions available to Avaya customers, helping maximize their investment in Avaya platforms."

-- Eric Rossman, vice president, Developer Relations, Avaya

Additional Resources

www.devconnectmarketplace.com/komutel

www.avaya.com/devconnect

About Avaya

Avaya enables the mission critical, real-time communication applications of the world's most important operations. As the global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for contact center and unified communications with integrated, secure networking- offered on premises, in the cloud, or a hybrid. Today's digital world requires some form of communications enablement, and no other company is better positioned to do this than Avaya. For more information please visit www.avaya.com.

About Komutel

Komutel is an Enterprise Communication Software Developer, specializing in the development and marketing of open-ended and innovative solutions in the telecommunications sector. Komutel, leader in network and platform integration solutions (IT, VoIP, UC, Voice Mail, Mobility, Radio), is a recognized provider of user-friendly, versatile and value added solutions. Komutel customers span across many industry sectors such as Health Care, Finance, Insurance, Public Safety, Education and more. Komutel "Kloud" solutions' portfolio includes: call center applications, Inbound Intelligence Integration, CDR reporting, PC Consoles, IVR, Call Recording, as well as various business specific modules, respectively maximizing communication performance in their industry sectors. Komutel suite of products, available in the "cloud" or as a premise based, reinvents the basics and adds significant meaning to customers' unified communications solutions. For more information, visit our website: www.komutel.com