You’ve got a business colleague who’s hostile...a client who’s furious...a staffer who’s deeply cynical—how do you get people to do what you want in tough situations like these? In
Just Listen, veteran psychiatrist and business coach Mark Goulston reveals the secret to how to get through to anyone, even when productive communication seems impossible.“Here's the challenge,” Mark says.

Not for everyone

Insightful information!

Overall

5 out of 5 stars

Performance

5 out of 5 stars

Story

5 out of 5 stars

Reviewed: 01-13-12

Any additional comments?

This book walks through the details of how to actually listen to anyone, and how to get through to those who may be difficult to deal with. This book has changed my interactions at work and enabled me to be a more effective communicator and leader. Would recommend to anyone who is interested in self-improvement, especially in the areas of communication.

The reader was easy on the ears (I wish he read every book I wanted to listen to!)