Same Day Shipping

The vast majority of orders ship on the same day. Order must be placed before 3 pm EST in order to qualify for same day shipping. Some orders require additional verification and may take additional days to process.

If we are experiencing a high volume of orders or a product is temporally unavailable, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone.

Expedited Shipping

We offer next day and second day Air on most products. If your shipment is critical please call and speak with a customer service rep to verify your order.

Weekend Shipping

Orders placed after hours Friday will ship the following Monday. We do not offer Saturday deliveries. Orders placed over the weekend will be processed on the following Monday.

Alaska & Hawaii Shipping

Orders shipping to Alaska & Hawaii may take additional time to process and can incur additional charges. We recommend calling a Houston Breakers rep before placing an order.

Limited Warranty

HBD Electrical Equipment, Inc. (HoustonBreakers) warrants that products identified as "New" or "New Surplus" will be free from defects in material, workmanship and design for a period of one (1) year from the date of invoice from Seller or its appointed distributor, as the case may be. Products classified as "New" and "New Surplus" are guaranteed new original/genuine products. These products may or may not come in original manufacturers packaging and may include products of a prior vintage that match the ordered SKU and product description. Often new surplus products are removed from new, non-energized panels, cabinets or other gear.

RETURNS

Normal stock items are refundable, subject to a 25% restock surcharge within 30 days of receipt of any purchase. No returns will be accepted past 30 days from the date of shipment. RETURNS WILL NOT BE ACCEPTED WITHOUT A VALID RMA NUMBER.