2. Live Chat Support:

If we are available at the given moment (for working hours see information above), you can contact us via live chat by clicking the message icon located in the lower right corner.

3. Messages for Registered Users:

To contact us, click on Messages link in site's header (available only for logged in users). Then click on "Ask Question" to create new ticket. You can also add files to verify your account or to better describe the issue, in case you are experiencing any. Click on “Submit” to send your question. We will get back to you as soon as possible (view FAQ for our working hours).

To continue conversation and reply to our answer, creation of new ticket is not required. Simply click on “+” and add your comment. If your issue has been solved before receiving an answer, please close your ticket by clicking on “Close” by the ticket you would like to close.

Note: It is recommended that attachment should be a maximum of 10Mbs in size.

FAQ

There is no need to worry or contact our customer support right away. You can restore your log in details yourself by pressing on 'Forgot details?' next to
log in fields, filling in all necessary details and pressing on 'Send'. Your new log in details will be sent to you by email.

To be sure, that email arrives, add our email addresses to your safe list, or check your spam box in case our message is not appearing in your
incoming mails list. If the problem persists, contact our customer support team.

You may experience disconnections from the casino server from time to time. They can and do occur. If you lost your Internet connection or lost connection
with our servers during a game, you will be returned to the same stage of the game the next time you log in and will have the chance to continue your game.

If you were disconnected before the game result was displayed, you can view the result in Account's Betting History or contact our customer service team.

Yes, there are. To play for real money, you must be aged at least 18 and living in a country where it is legal to gamble. It is your responsibility to
follow the laws of your country or state before registering an account.

At SlotoHit; minimum deposit is 10 $/€ and minimum withdrawal amount is 25 $/€. Please note that only Skrill, Neteller and Bank Transfer methods can be used to withdraw. Refer to our banking page for more info.

When logged in to your account the ‘Withdrawal’ menu from the blue bar at the bottom of the page will show you the date the withdrawal was requested, the amount and the method used (bank or e-wallet). Here you can also reverse any pending withdrawals or edit the amount requested.