Description

Precision Appliance Service Co. offers reliable and honest appliance repair services to the greater Atlanta area. We are family owned and operated and offer quality workmanship unsurpassed by our competition at a price you can afford. With over 25 years of experience, we have the tools and training to get the job done right. Same day or next day service is always guaranteed.

We guarantee everything we do, offer a 1 year warranty on parts & labor to all our customers. Our name says it.. all because all our service are honest and given at a price you can afford. We understand that without our customers we wouldn't be a business. Fully licensed and insured.,

Contact Precision Appliance Service to schedule your next appointment.

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Reviews

This is keebo0912's TrustRating, which is based on both the number of reviews keebo0912 has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful keebo0912 has been to the Kudzu community.

I'd really like to give them 0 stars, but that's not an option. I'd also really like to be able to review Precision Appliance, but they never showed up to do the work. I called them on August 19, based on the Kudzu reviews, to look at my dryer. They scheduled the visit on August 22 between 4:30 and 7. They called at 5 pm to say they had to order the part, and would come on August 26 during the same time frame. Jason called at 6:30 pm to say that he had to order the part and could reschedule for the following Monday, August 29 in the morning. He also seemed confused about exactly which job he was calling about. I could not take off work that day, so scheduled for Friday, September 2, between 1 and 4. I took the day off to be home for them. Alisa called at 12 to see if she could come early. She showed up, diagnosed the problem, and said Jason would be back "between 2 and 5, or maybe between 3 and 6" because he'd had a late night the night before. She also said the part was a stock part, and should have been on his truck, and that maybe he wouldn't have late nights if he started his service calls before 3 pm. I waited, to no avail, for him to show up. So it's been 2+ weeks, and still no dryer. I'm calling someone else today.

This is luckygolfer's TrustRating, which is based on both the number of reviews luckygolfer has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful luckygolfer has been to the Kudzu community.

Eugene came out to look at my built-in microwave. He charged me $79.95 for a service charge that would be deducted from any repair. He said it needed a magnetron, would cost over $500, and appeared to order one on his phone. That was 2 weeks ago. I have called many times and have been given many appointments. They have not shown up for any of them. When I call, I get an excuse with a promise for the next appointment. They never call to let me know they are not coming. I am left waiting on them. They have quit taking my calls. I believe they never intended to fix the microwave and thought I would quit calling. I have. I can't believe they treated me this way. I am a repeat customer that gave them a positive review at my first experience with them in 2014. I hope you heed my advice. If you look at the one star reviews, you will see they are for no shows. I think they write their own positive reviews. They can't be trusted. Call someone else; anyone is better than them. I will.

This is debmarkland1's TrustRating, which is based on both the number of reviews debmarkland1 has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful debmarkland1 has been to the Kudzu community.

I called Precision Appliance, on a Friday, based on the high ranking on Kudzu. I was very disappointed. The first person I spoke with was very helpful and set up an appointment for Monday. On Monday, after not hearing from them, I called and asked if they were still scheduled to come, They had a problem with a technician, etc., etc.. We rescheduled for Tuesday. I sat at home during my 3 hour time window and called after my window was up. They told me basically the same story and made me feel as though it was all because my washing machine required two techs. They apologized, but a phone call much earlier in the days both days would have prevented my frustration. I have called another company and will be going to the laundromat tomorrow again.

This is hopskud's TrustRating, which is based on both the number of reviews hopskud has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful hopskud has been to the Kudzu community.

Eugene is a true treasure. Honest, hard-working. I can not say enough good things about Precision Appliance Service.
A lot of times you get a company based on reviews and think what were all those good reviews about?
This company truly stands up to all the amazing reviews.
Eugene was extremely courteous and truthful.

This is yogalaura's TrustRating, which is based on both the number of reviews yogalaura has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful yogalaura has been to the Kudzu community.

I just had Eugene from Precision Appliance at the house and couldn't be happier. Eugene not only helped with our issue with our dishwasher, but he also gave good advice with our leaking sink explaining that the faucet was probably under a lifetime warranty. (I had been planning to replace it). I was on a call while he finished up, so when I went into the kitchen I saw that he had taken the initiative to call Moen and asked them to FedEx us replacement parts for the faucet. That is what I call going above and beyond. Thank you, Eugene!

This is maggieabernathy1979's TrustRating, which is based on both the number of reviews maggieabernathy1979 has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful maggieabernathy1979 has been to the Kudzu community.

I have a LG Refrigerator that stopped working and I didn't know what I was going to do. I called my daughter and she gave me the number for Precision Appliance Service, she said she has used them several times and was very pleased with the service she received. So I called the office and spoke with Jason Ouzts and we talked about what my Refrigerator was doing. I was put on the schedule for Jason to come to my home on Friday. When Jason arrived he was so polite and he said Ms. Abernathy we will get you taken care of. Jason fixed my Refrigerator and I am so thankful I called Precision Appliance Service, I will keep their number close at hand and will call them again. Thank you Jason for your kindness - God Bless You
Sincerely,
Ms. Maggie Abernathy
Alpharetta, GA

This is LeslieHB's TrustRating, which is based on both the number of reviews LeslieHB has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful LeslieHB has been to the Kudzu community.

I am very impressed with the service I received on my Maytag Dryer. I called and spoke with Jason about my dryer and he was very knowledgeable about the issue with my dryer.
I was scheduled for Wednesday morning for service on my dryer and he arrived promptly, he was very polite and he knew exactly what was wrong with my dryer. Having a 4 year old it is critical to have my dryer working and I thank Jason for getting my dryer going so quickly.
I would definetly recommend this company - A+
Leslie B.
Marietta, GA

This is Kevin_from_Lilburn's TrustRating, which is based on both the number of reviews Kevin_from_Lilburn has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful Kevin_from_Lilburn has been to the Kudzu community.

My two-year-old refrigerator was having issues, and Eugene from Precision Appliance Service came out to take a look the same day I called. He was on-time, incredibly pleasant, and demonstrated significant expertise. Unfortunately my fridge experienced a total failure of a significant and very costly part. Eugene called the manufacturer, explained the situation, and while the warranty had expired, Eugene's persistence led to the manufacturer replacing the fridge with a brand new one at less than half the retail cost. This high level of customer service and advocacy is rare in my experience, and I can't imagine calling anyone else to repair my appliances in the future.

This is ashleyhowser's TrustRating, which is based on both the number of reviews ashleyhowser has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful ashleyhowser has been to the Kudzu community.

My double wall oven was not heating properly. They quickly determined the problem and had it fixed and now it is working well. This was a two person job since they had to take the wall oven out of the wall. It took some coordination to schedule the two people to come, but Jason was very communicative which was appreciated. Glad to have it working again.

This is blakgeek's TrustRating, which is based on both the number of reviews blakgeek has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful blakgeek has been to the Kudzu community.

Precision was supposed to come out to repair our build in microwave. I was given a window of 1:00 to 4:00 and told they'd give me a call when they were on their way. I never heard anything and 4:00 has come and gone. I tried calling them but was only able to get their voicemail. Maybe they do great when you can get them to show up but I couldn't so I'll be moving on. This was pretty unprofessional as well as inconsiderate.

This is heylady27's TrustRating, which is based on both the number of reviews heylady27 has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful heylady27 has been to the Kudzu community.

I had a relatively new washer that suddenly stopped working. Eugene came over and in no time at all fixed it (i.e. drained the water out, disassembled it and ultimately found the culprit-- a mini-sock that had gotten jammed inside.) He also taught me how to prevent that from happening again (e.g. wash those little socks inside a mesh bag.)
Honest man. Efficient and competent.
As a woman who lives alone, I felt very comfortable with this business. I also felt the price was very reasonable. Thank you!

This is MsMaeAnn's TrustRating, which is based on both the number of reviews MsMaeAnn has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful MsMaeAnn has been to the Kudzu community.

I have used this company for all my appliance needs for a few years now,, dishwasher, washer, dryer,, and I am always so pleased. Eugene is so thorough, efficient,, and he is very dedicated to each call. I love how he fixes the problem but always wants to see why it happened. I trust Eugene and Precision, and have referred him to many folks. They always take great care of me , I could never use anyone else!!!! Eugene is so delightful,, the only repair man I am ever happy to see!!!!

This is bdbasb's TrustRating, which is based on both the number of reviews bdbasb has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful bdbasb has been to the Kudzu community.

Called on Monday in order to have my washer fixed. Told me they would be out on Tuesday between 10am - 1pm, technician never showed or called. Left a message on Tuesday evening and no response. Technician called on Saturday (12/26) to apologize for missed appointment. Technician said the service call fee would be waived and that he would be there between 1pm - 4pm. Again technician DID NOT SHOW UP.

This is jhoff86's TrustRating, which is based on both the number of reviews jhoff86 has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful jhoff86 has been to the Kudzu community.

I called these guys during a holiday week and left a voicemail about scheduling a repair, nobody ever called me back. Well, it's a holiday week, I thought, they're probably extremely busy so I called back the following week. The woman on the phone said the repair guy would be out between 3-6pm. I waited 3 hours and finally got a call at 6:15pm from a guy who said he fixes appliances and was 30 minutes out. No explanation or anything, it all sounded super sketchy. I've never had an issue like this before with a business and frankly if they're this terrible with new customers, I can't imagine they would be any better at getting anything fixed.

This is cgregister's TrustRating, which is based on both the number of reviews cgregister has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful cgregister has been to the Kudzu community.

I called on Monday and they called me back the same day. Scheduled to come on Wednesday, between 10-1 and called before coming. Alisha was here for about 2 hours, did the necessary repairs, explained it all to me and made some recommendations that I really appreciated. She was able to communicate with me in laymen terms that I could understand. Will definitely use again.
Clarice Whiting