Tag: Government

Can you imagine a world where government is your best friend? Or a “brand” that you love? I can. And so should you. All of us living in so-called Western democracies have been facing very similar issues over the past few years. On the subject of governance, a decline in citizens’ trust in institutions, politicians, and ‘the establishment’… Read more »

I’ve been thinking a lot recently about our desire to focus on the big innovations as a sector. It’s long been accepted that small changes to how things are done will not deliver the savings which are needed across local government; no, it’s big, bold, organisation changing projects and programmes which are the order of… Read more »

As you may have read, I recently joined the GovDelivery team here in the UK and am busy getting up to speed about how the company and its technologies work. This has entailed a lot of different types of learning, and as Dave Worsell put it, “it’s been like drinking from a fire hydrant”. Usually… Read more »

On Thursday 13 October, communications professionals and other civil servants gathered in Moorgate to talk government-citizen engagement strategies over breakfast. Following the popularity of GovDelivery’s recent federal government breakfast briefings in the US, our UK team decided to host a similar networking opportunity for central government folks working in/near London. For those who missed it,… Read more »

Like cheese and tomato, Ant and Dec or the media frenzy around England football managers and scandals, some things simply go together. They complement each other perfectly, with the gaps and inadequacies of one being counteracted by the strengths of the other – meaning they are definitely greater together than the sum of their parts.… Read more »

If there was ever a sign that the world is becoming increasingly digital, it was last month’s production of the last VCR. To capitalise on the digital revolution, organisations around the world are adjusting their communications strategies with the purpose of increasing engagement and driving outcomes. But no matter how you spin it, there is… Read more »

In a digitally connected world, the private sector is having to move toward a “customer-centric” approach to business and all its communications – to drive more revenue and higher customer retention. A “spray and pray” approach to customer comms just doesn’t cut it anymore… it probably never did. The same is true for the public sector where a “citizen-centric” communications… Read more »

For local councils with a remit to recruit foster carers, two-way text messaging could be a valuable addition to their communications toolkit. Where ad campaigns, websites and social media fall short, text messaging comes into its own as a powerful engagement tool. Given the growing need to recruit more foster carers in-house and reduce the need to outsource… Read more »

(Originally posted by Dan Slee on Comms2Point0, check out the full white paper on the value of an email subscriber in the whitepaper here). By Dan Slee A while back I helped with some comms planning for a web project that aimed to link members of the community with groups and clubs in their area. There… Read more »