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Welcome to an unrivalled experience

Qatar Airways’ London Heathrow Premium Lounge

More of a boutique hotel or private club than a lounge, this is an unforgettable venue – warm, elegant and exclusive. Our new lounge begins your unparalleled Qatar Airways experience long before you board your flight.

The distinction is clear from the moment you enter. There is no conventional reception desk; instead you pass through calming spaces into the Palm Court, where Arabian water fountains soothe the senses and discreet greeters note your wishes on iPads.

This welcome sets the tone for our award-winning service, and leaves you with memories to savour.

A space like no other

Traces of our Middle Eastern heritage lie in the Arabic calligraphy found on the walls and carpets, and in the mosaics and gentle babble of the water features.

A Mediterranean influence also seeps in – blue tiles, and the atmospheric scents of real olive trees and herbs around the dining areas.

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A space like no other

Traces of our Middle Eastern heritage lie in the Arabic calligraphy found on the walls and carpets, and in the mosaics and gentle babble of the water features.

A Mediterranean influence also seeps in – blue tiles, and the atmospheric scents of real olive trees and herbs around the dining areas.

A complete range of services

However you choose to spend your time, our philosophy of understated but attentive five-star service puts your needs front and centre.

Our business centre offers a complete range of equipment, including PCs and printers. Stay connected with discreet power sockets at every seat, plus Wi-Fi throughout the lounge.

A fresh approach to dining

Your dining experience is central to our hospitality. We offer everything from a quick bite and a relaxing drink, to a gourmet dining experience. With each comes a sense of occasion and luxury: from our open theatre-style kitchen to our innovative deli counter. The highest quality service underpins everything we do for you.
Delicatessen

If you'd like a light snack, then our delicatessen is ideal. Select your ingredients from an extensive, organic and international range, and our team will create and serve your choice instantly.

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A fresh approach to dining

Your dining experience is central to our hospitality. We offer everything from a quick bite and a relaxing drink, to a gourmet dining experience. With each comes a sense of occasion and luxury: from our open theatre-style kitchen to our innovative deli counter. The highest quality service underpins everything we do for you.
Delicatessen

If you'd like a light snack, then our delicatessen is ideal. Select your ingredients from an extensive, organic and international range, and our team will create and serve your choice instantly.

Feeling fresh

Feeling revived is vital to long-haul travellers. Each private shower is part of its own large, spacious area, with heated floors and mirrors, and luxury brand products. Hotel-style towels and linens are complimentary.

We also provide a full selection of international and local newspapers and magazines.

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Feeling fresh

Feeling revived is vital to long-haul travellers. Each private shower is part of its own large, spacious area, with heated floors and mirrors, and luxury brand products. Hotel-style towels and linens are complimentary.

We also provide a full selection of international and local newspapers and magazines.

Planning your visit

The Qatar Airways Premium Lounge is a standout experience. If your schedule permits, we recommend you allow yourself time to properly savour our lounge service.

Lounge access is for Qatar Airways and oneworld First and Business Class passengers only. Opening hours are built around all of our flight departures, even if you wish to arrive up to three hours in advance.

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Planning your visit

The Qatar Airways Premium Lounge is a standout experience. If your schedule permits, we recommend you allow yourself time to properly savour our lounge service.

Lounge access is for Qatar Airways and oneworld First and Business Class passengers only. Opening hours are built around all of our flight departures, even if you wish to arrive up to three hours in advance.