1. In my hotsync manager...I only have local usb checked.
In my Custon>conduits I have the Outlook Calendar, Outlook Contacts, Outlook Task and Outlook Memos are all synchronize the files. My Install blah blah... are enabled. System is handheld overwrites desktop.

2. I have tried uninstalling pds, deleting US Robotics in the registry, rebnooting and reisntalling pds.

3. I have tried unplugging the USB, rebooting and pluggin it back it.

4. I have the chapura update and the chapura settings are same as the hotsync manager settings.

Check your version of Hotsync Manager if its version 4.0 then you should install the following update. Palm don't seem to want to share it and searches of their knowledgebase don't spaek of it but this cured my similar issues.