Description

LAW 9000 Quality Manual 1. Purpose The purpose of this procedure is to establish the quality manual at the centre of our QMS and to identify how our system references the LAW 9000 standard. All of [firm name] documents are created to serve highly skilled and extensively trained employees. The level of detail in the manual varies based on the specific operational and administration tasks. The manual is designed to support minimal supervision by being readily available. 2. Scope This Quality Manual has been established and shall continue to be maintained in order to provide the reader with:  the scope of the QMS including details of and justification for any exclusions. The requirements of clause 7.3 do not apply and have been excluded from the standard’s requirements. Documentation related to all activities performed within the practice are included or referenced in the quality manual  the quality management procedures as defined in clause 4.2.1 are referenced in the quality manual  a description of the sequence and interaction between the processes which make up the QMS. The pyramid describes the different levels of documentation within the QMS.

3. Responsibilities The [name/position] is responsible for coordinating the writing of the necessary procedures and work instructions and for the review and approval of the manual. As with all [firm name] documents, the manual is reviewed and updated either upon annual revision or during the quality audit process. 4. Procedure The procedures in this quality manual are written using the language of the legal profession with specific reference to terms commonly used in our business. Our quality system addresses the requirements of the Australian quality management standard LAW 9000. The quality manual shall be controlled as defined under clause 4.2.3 of this manual. 5. Essential Control The effective implementation of the QMS is ensured through a comprehensive management review defined in clause 5.6 of this manual. Quality Management for Law Firms Blog

Sample ISO 9001 Quality Manual - American Society for Quality

IS/ ISO 9001 (2008): Quality Management Systems - resource.org

IS/ISO 9001 : 2008 Introduction 0.1 General V The adoption of a quality management system should be a strategic decision of an organization. The design andRead more

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