Currently the Bitz Bunker can only Ship to the United Kingdom and provides a flat shipping rate of £2.20 per order. So the more you buy the more you save on shipping.

All orders will be shipped via Recorded delivery. We aim to dispatch orders at the end of each week (Normally Saturday). Cut off time for the end of the week dispatch is 2:30pm Friday. However some orders may be delayed due to out of stock items or processing of payment.

Returns

Bitz Bunker aims to provide a reliable and professional service, however if you are not happy with your purchase you have the right to return it to the Bitz Bunker within 7 working days from reciept of your order. Written communication must be recieved within this time period for the returned goods to be accpeted and a full refund given. A full refund will only be given once the returned goods have been recieved. NOTE: Bitz Bunker is not liable for the cost of returning the product(s).

Lost/Missing Items

Lost packages can easily be resolved, if you have not recieved your order within 8 working days, please notify us through email or use our Contact Us form. Bitz Bunker will check the order status, as all orders are dispatched with recorded delivery. If the package has not been stated as delivered then we will either dispatch the order again, or refund your order total, dependant on your decision.

If you received your order with missing items, please notify us within seven days of reciept of the order. Please ensure that you check the packaging and the area that the package was opened to ensure the item hasn't fallen out before you had a chance to notice it. Bitz Bunker will either refund you for the missing item or dispatch a replacement item. Please note that evidence, in the form of a photograph, of all items being present when an order is dispacthed will be taken and each case will be judged on a case by case basis, this is to prevent abuse of the service. However if you are genuinely missing an item you will have nothing to worry about.