You can contact Newcastle test centre by calling Driver and Vehicle Standards Agency (DVSA) customer support at 03002001122 or emailing at customercare@pearson.com. Phone lines are open from Monday to Friday between 8am to 4pm.

How to reach Newcastle Theory Test Centre

If you going by car, then there is no parking space in Collingwood House. Nearest available parking is at Heywood's Court which is just 4mins walking distance from the test centre. There are only 8 parking spaces available. It's not a covered car park. If you park Monday-Saturday between 08:00am to 18:00pm it will cost you £1.40 for 1 hour. It also got free disabled parking spaces. Quoted as of 05/01/2018 with Parkopedia (https://en.parkopedia.co.uk/). It’s a Pay and Display car park and you can pay on site by cash or phone. If you are a PayByPhone/Verrus user then you can pay by calling 0191-628-0000 , SMS 65565 (Location ID 3665). Full address of this parking is:

Newcastle City CouncilHeywood's CourtTyne and WearNewcastle upon TyneNE1 1EW

If you didn’t find any parking space above then another parking option is available in Painters Heugh which is just 5mins walking distance from DVSA theory test centre. There are only 9 parking spaces available. It's not a covered car park. It also charges same £1.40 Monday-Saturday between 08:00am to 18:00pm as above Heywood's Court parking. Quoted as of 05/01/2018 with Parkopedia (https://en.parkopedia.co.uk/).If you are a PayByPhone/Verrus user then you can pay by calling 0191-628-0000 , SMS 65565 (Location ID 3670). Full address of this parking is:

Newcastle City CouncilPainters HeughTyne and WearNewcastle upon TyneNE1 1PG

Both above parking’s got limited spaces and there are chances that you may find them full so another parking option is available at Dean Street which is just 5mins walking distance from DVSA theory test centre. There are 257 parking spaces available. It’s a multi storey car park. It charges same £1.50 Monday-Saturday between 07:00am to 23:59pm. It also got free disabled parking spaces. If you are travelling by environment friendly electric car then you can charge your car in this car park as it’s equipped with electric car charging points which can be very handy. Quoted as of 05/01/2018 with Parkopedia (https://en.parkopedia.co.uk/).If you are a PayByPhone/Verrus user then you can pay by calling 0191-628-0000 , SMS 65565 (Location ID 8100). Full address of this parking is:

Newcastle City CouncilDean StreetTyne and WearNewcastle upon TyneNE1 1PG

If you travelling by train, then Newcastle rail station is only 0.3 miles (6mins by walk) away from Newcastle theory test centre. Full address of Newcastle Rail Station is:

Theory test is conducted by Pearson and there is no information available regarding toilet facilities or disabled access at this theory test centre. If you required any of these we suggest to contact DVSA directly.

Data released by DVSA suggests that at Newcastle test centre, total 15,102 males’ book online driving theory tests between April2016-March 2017. Out of which only 7,555 managed to pass their online UK driving theory test which is only 50.0% pass rate of theory test.

Females did better in same test centre as total 14,324 female’s book driving theory test for the same period at Newcastle. Out of which 7,664 managed to pass their online UK driving theory test which makes pass rate of 53.8%.

Overall, combining both male and female, total 29,362 book online theory tests for same period. Out of which 15,239 manage to pass their UK driving theory test which is a pass rate of just 51.9%.

You can book online driving theory test easily with Book Driving Theory (Visit Book Driving Theory Pricing Plans). We act as an intermediary between you and DVSA and we look after all your online driving theory test booking needs. We offer several plans which give you protection against failure, so in case you fail your UK driving theory test then we will rebook you absolutely free (terms apply)

In addition, with all plans, Book Driving Theory also provides several other free services like the change to theory test centre, date or time along with free test date reminders so you will never miss your test again.

About the UK Driving Theory Test

UK driving theory test is a computer screen based test which comprises of two parts: multiple choice questions and hazard perception. DVSA designed theory test to particularly test learner driver’s knowledge of rules of the road and best driving practice. You can find detail information at:

Once you completed your booking with us, we will email you your confirmation of date and time of your test along with a reference number. In case of any issues just contact us and we will do our best to sort things out for you as soon as possible.

Cancelling and Rescheduling The Theory Test

You can change date and time of your theory test though you must give us minimum of five working days’ notice. If you need to cancel your theory test, we will refund you in full as long as you us a minimum of 5 working days’ notice.

Attending Your Theory Test

Arrive atleast 15 minutes before at Newcastle Theory test Centre as you may be refused to enter in case of late arrival and you will lose your test fee. Arriving without appropriate identity documents will also deemed to refuse entry and loss of test fee.

What to Take to Your Theory Test

You are required to take your UK photocard driving licence to your theory test. In case, you have a licence issued from Northern Ireland, then take both photocard and paper counterpart licence.

If you don’t take right documents, your test will be cancelled and you won’t get any money back/refund, so make sure you got all required documents with you.

Lost your Driving Licence

If you lost your driving licence, you need to apply for a replacement. It will take up to 15 days to arrive. Use the following link for same:

Also don’t forget to rearrange your theory test if you don’t get the new driving licence in time.

Got Paper Licence

If you got paper licence then you must take passport with your paper licence. If you don’t have a passport then either apply for a photocard licence or get a passport. Use the following link to exchange a paper licence to a photocard licence:

It’s not allowed to take any personal belongings into the test room. This includes:

Watches

Mobile Phones

Earphones

Bags

Purses

Wallets

Any kind of papers, notes

In test centre, you will be provided a locker where you need to store all these belongings before heading towards test room. Test centre staff may also check to ensure that you don’t have anything which can be used for cheating. You are allowed to take test, if you don’t permit them to check.

It’s illegal to cheat at the theory test. You can be sent to prison and banned from driving.

After Your Theory Test

Once you have given your theory test, you will be issued a pass/fail certificate. It will show you your core and how well you performed in each module. Don’t forget to collect it and also don’t lose this certificate. We are confident that you will pass with bright colours but in case it was a bad day we will rebook you for free as long as you fulfilled our simple terms and conditions (terms apply).

Review Theory Test Centre

Write a quick review to help future candidates taking their theory test in Newcastle. For example, tell us how easy it is to find the test centre, whether there are parking facilities available. Were the staff polite and are there adequate facilities for test candidates. And of course don’t forget to tell us if you passed.