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The first business course written specifically for one-to-one teaching.

Rachel Appleby has taught English for International House and the British Council in Spain, Portugal, Slovakia, and Hungary, where she now lives. Since 1993 she has focused mostly on teaching English to in-company students.

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Table of Contents

managing people1. How to be assertive2. How to train someone3. How to evaluate someone4. How to interview someone5. How to be supportive6. How to motivate someone7. How to be an intermediarymanaging projects8. How to plan a project9. How to discuss resources10. How to discuss budgets11. How to discuss problems12. How to update13. How to give feedback on a projectmeetings and presentations14. How to link ideas in a presentation15. How to highlight key info16. How to respond to questions17. How to improvise in a meeting18. How to lead a meeting19. How to brainstorm ideas20. How to reach a conclusion21. How to follow up a meetingsocializing22. How to make small talk23. How to tell a story24. How to host a formal event25. How to gossip26. How to make a speech27. How to show someone roundtelephoning and email28. How to get through to the right person29. How to make conference calls30. How to give technical instructions31. How to be concise in an email32. How to be formal in an email33. How to be clear in an email34. How to check instructionsworking internationally35. How to make arrangements36. How to present yourself in an interview37. How to negotiate38. How to talk about best practice39. How to report back on a trip40. How to write a reportchallenges41. How to use phrasal verbs42. How to understand fast speech43. How to improve your pronunciation44. How to understand different Englishesdiscussion bankreading banklistening bankgrammar banklistening script