Sometime it does work, but more often than not it will fail. Almost every day during peak times I also experience the same problem, but it has got worse today. I really wish telecom would sort these problems out. The problem is that when the popup box appears it interrupts me, and also stops outlook checking other email accounts which all work fine, it is just telecom email accounts that have the problem.

Seems like a problem with their POP3 servers (again) as well. Keeps coming up with incorrect password popup. Can still access account via webmail.Just another reason to migrate further away from xtra email services.

Dingbatt: Seems like a problem with their POP3 servers (again) as well. Keeps coming up with incorrect password popup. Can still access account via webmail.Just another reason to migrate further away from xtra email services.

I only use it for non essential stuff. Would never trust it for business use. Just annoying to have the popup box appearing every few minutes, and it is a problem that has been going on all year. Just today it is happening all the time.

kiwigeek1: same problem here.. error message I get is service is not available try again later

not a password issue.. keep trying sometimes it worked but frustrating when need it to communicate or getwork related emails :)

I looked on telecoms website for status.. all I get is a message about email scammers nothing aboutservice problems.. when click show more status alarts takes you back to home page

some coding issues with status page huh

They have updated that page since I originally posted, and it is now on that page. Makes you wonder why it took them so long though to update it, as the problem was occurring well before I posted about it.

Problem seems to be getting worse as the afternoon wears on - more users affected and more severely. The status updates are hardly reassuring - just a minor tweak every two hours - is it a robot? How much longer can Telecom/Spark hang in with Yahoo? I can't hang in with them much longer that's for sure.

GJB21: Problem seems to be getting worse as the afternoon wears on - more users affected and more severely. The status updates are hardly reassuring - just a minor tweak every two hours - is it a robot? How much longer can Telecom/Spark hang in with Yahoo? I can't hang in with them much longer that's for sure.

Wonder how many people are affected, because it just says 'some'. But there has been something wrong with the service for a long time, because I have been getting this pop up box appearing most of this year at peak times, and it is the same error message. The problem is that they aren't really providing too much information, or an ETA on the fix.

The problem is that it is bad PR for Spark / Telecom everytime email has problems, even though they have subcontracted it out to a third party, they carry the can. It probably isn't helped that the company they have subcontracted out to is based offshore, so it isn't as though they can drive to the other companies office or datacentre to find out what is happening