Question

posted by thedogma
3 years ago
Firefox 18 crashes upon opening Facebook every time

I just updated to 18.0 yesterday. Since then, Facebook will crash FF upon login without fail. I can get to the main page (where I'd log in) but as soon as my home page starts to load, Firefox is unresponsive. I haven't noticed any issue with any other websites.

Flash and Java are all up to date, and I've checked my plug ins. I didn't have any issues with 17.xx, whatever was before 18 on the Release Channel. Any possible solutions/ troubleshooting I may have missed?

It's a Facebook Chat conflict - easy to fix. Close Firefox. Use another browser (I used Safari) to log into Facebook. Sign out of Chat. Sign out of Facebook. Open Firefox and log into Facebook and sign back into Chat.

No such luck :(. Cleared everything (cookies, cache, etc) from Firefox and completely exited. Opened up Chrome and was able to get into Facebook. Turned off chat and logged out, but FF still crashes after I try to log in.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Your cookie suggestion fixed it, cor-el, thanks!. I deleted all the cookies.sqlite files (there were three or four) and restarted in safe mode. Facebook worked perfectly. Tested in normal mode and the website is working again.

May have celebrated too soon. Just opened up Facebook in a new tab and it crashed again. I just deleted all the cookie files again. I suppose that works as a fix in the short run, but hopefully it'll get worked out in 18.0.1

Unlike for thedogma, this solution hasn't worked for me at all, not even the first time under safe mode.
Crash reports have included:
C93C8773-617F-4B4D-A238-27160544686E
AME1DF7806-4815-49B0-BA4A-936E3FF01FC7
AM5456AE6A-974C-4B14-8B6A-5A79ACD66323
PMC7CF706F-0D2E-49D2-B2CA-2AC07EA11F38

I am having the same problem. I have never had chat enabled on Facebook, I cleared and later renamed the cookie files, tried running in safe mode, and my Firefox 18.0 still freezes up when visiting Facebook. I am on OSX 10.8.2. Flash and Java are also up-to-date.

I tried the "approved" solution above suggested by Corel (deleting cookies.qlite files from FF profile folder and troubleshooting in safe mode) and FB crashed Firefox even in Safe Mode. Last time, at least, it allowed me to get to the notification dropdown before crashing the browser.

I have the same specs as the OP - OSX 7.5 and FF 18.0. This is REALLY FRUSTRATING to have to open another browser to check facebook.