Related Stories

External Links

(Note: CBC does not endorse and is not responsible for the content of external links.)

A Calgary man is going public with his frustration about trying to get his vehicle fixed under warranty.

Michael Rae bought a Dodge Ram diesel truck for work in 2013. He has experienced ongoing problems with the vehicle.

Michael Rae has been unable to get his 2013 truck repaired, even though it is under warranty. (CBC)

He says the four-wheel drive will often not engage and other times it won't turn off. He says he has been stranded in -30 C weather because he couldn't get the truck into four-wheel drive at a work site.

"I've been stuck in the truck more times than I can tell you," he said.

Rae also demonstrated to CBC that the key gets stuck in the ignition on a regular basis.

Rae bought an extended warranty when he purchased the vehicle and he says he is getting the runaround from the dealership and the manufacturer.

The truck has been in for servicing four times, but the dealer is unable to replicate the problems.

The dealer, Crowfoot Dodge, says Chrysler Canada is looking into the problem.

Michael Rae says he has been stranded in -30 C weather because he couldn't get the truck into four-wheel drive at a work site. (CBC)

Note: The CBC does not necessarily endorse any of the views posted. By submitting your comments, you acknowledge that CBC has the right to reproduce, broadcast and publicize those comments or any part thereof in any manner whatsoever. Please note that comments are moderated and published according to our submission guidelines.