Zendesk, Inc., a software development company, provides SaaS products for organizations. Its flagship product is Zendesk Support, a system for tracking, prioritizing, and solving customer support tickets across various channels. The company also offers Zendesk Chat, a live chat software to connect with customers on Websites, applications, and mobile devices; Zendesk Talk, a cloud-based call center software; Zendesk Guide, a knowledge base that powers customer self-service and support agent productivity; Zendesk Sell, a sales force automation software to enhance productivity, processes, and pipeline visibility for sales teams; Zendesk Connect that manages customer communication across channels; and Zendesk Explore, which provides analytics for businesses to measure and enhance the customer experience. In addition, it provides Zendesk Sunshine, a customer relationship management platform; Zendesk Embeddables, which allow developers to embed support, chat, and guide experiences on the Web and within mobile applications; and Zendesk application platform interfaces and Apps. The company has operations in North America, Latin America, Europe, the Middle East, Africa, Australia, Asia, and South America. Zendesk, Inc. was founded in 2007 and is headquartered in San Francisco, California.

3.6 Community Rank

Outperform Votes

Underperform Votes

Community Sentiment

Zendesk has received 72.05% “outperform” votes from our community.

MarketBeat's community ratings are surveys of what our community members think about Zendesk and other stocks. Vote “Outperform” if you believe ZEN will outperform the S&P 500 over the long term. Vote “Underperform” if you believe ZEN will underperform the S&P 500 over the long term. You may vote once every thirty days.

0.0 Dividend Strength

1.0 Company Ownership

In the past three months, Zendesk insiders have sold more of their company's stock than they have bought. Specifically, they have bought $0.00 in company stock and sold $10,229,142.00 in company stock.

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Zendesk (NYSE:ZEN) Frequently Asked Questions

How has Zendesk's stock been impacted by COVID-19 (Coronavirus)?

Zendesk's stock was trading at $65.70 on March 11th, 2020 when COVID-19 (Coronavirus) reached pandemic status according to the World Health Organization. Since then, ZEN shares have increased by 25.9% and is now trading at $82.73. View which stocks have been most impacted by Coronavirus.

Do Wall Street analysts recommend investors buy shares of Zendesk?

20 Wall Street analysts have issued "buy," "hold," and "sell" ratings for Zendesk in the last year. There are currently 4 hold ratings and 16 buy ratings for the stock, resulting in a consensus recommendation of "Buy." View analyst ratings for Zendesk.

When is Zendesk's next earnings date?

How were Zendesk's earnings last quarter?

Zendesk Inc (NYSE:ZEN) issued its quarterly earnings results on Thursday, April, 30th. The software maker reported $0.10 earnings per share (EPS) for the quarter, topping the consensus estimate of $0.06 by $0.04. The software maker earned $237.50 million during the quarter, compared to the consensus estimate of $236.94 million. Zendesk had a negative return on equity of 26.62% and a negative net margin of 19.23%. The company's revenue for the quarter was up 30.9% on a year-over-year basis. During the same quarter in the prior year, the company posted $0.04 earnings per share. View Zendesk's earnings history.

What guidance has Zendesk issued on next quarter's earnings?

Zendesk issued an update on its second quarter 2020
After-Hours earnings guidance on Thursday, April, 30th. The company provided earnings per share (EPS) guidance of for the period. The company issued revenue guidance of $237-243 million, compared to the consensus revenue estimate of $246.17 million.

What price target have analysts set for ZEN?

20 brokerages have issued 12-month target prices for Zendesk's stock. Their forecasts range from $75.00 to $110.00. On average, they expect Zendesk's stock price to reach $92.58 in the next twelve months. This suggests a possible upside of 11.9% from the stock's current price. View analysts' price targets for Zendesk.

Has Zendesk been receiving favorable news coverage?

Media stories about ZEN stock have been trending somewhat positive on Sunday, according to InfoTrie. InfoTrie identifies negative and positive news coverage by analyzing more than six thousand news and blog sources. The firm ranks coverage of public companies on a scale of -5 to 5, with scores closest to five being the most favorable. Zendesk earned a news sentiment score of 1.0 on InfoTrie's scale. They also assigned news articles about the software maker a news buzz of 10.0 out of 10, meaning that recent news coverage is extremely likely to have an effect on the company's share price in the near future. View the latest news aboutZendesk.

How do I buy shares of Zendesk?

Shares of ZEN can be purchased through any online brokerage account. Popular online brokerages with access to the U.S. stock market include Vanguard Brokerage Services, TD Ameritrade, E*TRADE, Robinhood, Fidelity, and Charles Schwab.

What is Zendesk's stock price today?

One share of ZEN stock can currently be purchased for approximately $82.73.

How big of a company is Zendesk?

Zendesk has a market capitalization of $9.45 billion and generates $816.42 million in revenue each year. The software maker earns $-169,650,000.00 in net income (profit) each year or ($1.19) on an earnings per share basis. Zendesk employs 33,200 workers across the globe.