Help

Accessibility

You may need to customise your experience to suit your individual needs. We have some features to help you get the most from your experience:

Make the text bigger
Reading text on a screen is not always easy for some people. The font size tool allows you to customise the size of the text to make it easier to read. Select the A button to make the text bigger or smaller. You may also be able to use your browser to change the text size.

We try to make sure that all images on this site have brief alternative text which, where appropriate, identifies an image or its function. This alternative text (alt-text) is generally only visible when the browser's automatic image loading feature is turned off, or when you rollover an image with your mouse.

Links

All text links are written so that they make sense when read out of context.

Downloading documents

There are a number of Adobe PDF (Portable Document Format) and Microsoft Word documents on the website. We try to tag as many of our PDFs as possible, subject to resources, for basic accessibility. This allows them to be read by speech browsers. We also try to provide an alternative text-only Word document version of a PDF. If you are having trouble opening these files you may need additional software:
•For Adobe PDFs, download the latest Adobe Reader software

If you need extra help in using computers, the web and assistive technologies, we recommend you visit BBC My Web, My Way. This site has videos and information to help you use the accessibility features of your computer and shows how to make it easier to use the web.

Accessibility limitations

While we've tried to make sure this site is accessible, you may encounter some limitations, for example when viewing Google Maps or some of our videos. If you do find there are parts of the website that are inaccessible, please email enquiries@ardsandnorthdown.gov.uk or call 0300 013 3333.

Let us know if you are having difficulties

If you have any difficulty using our website or spot any problems, please email enquiries@ardsandnorthdown.gov.uk or call 0300 013 3333. We’re happy to hear from you and your feedback will help us to make our site better. If you need some advice on what to write, please read this guide.