Under Auto-Attendants to the left, click the name of the attendant you want to access. Its Rules pane appears (to the right).

To delete a rule: Click its X button, then Yes (at the prompt) to confirm the deletion. The rule no longer appears in the auto-attendant's Rules pane.

To edit a rule: Click its Edit button (the Edit Rule for Auto-Attendant dialog box appears), follow the same instructions stated in step 3.b. of Create an Auto-Attendant Rule—then click Save, then OK (at the prompt) to exit. The edited rule displays in the auto-attendant's Rules pane.