A hero estate agent saved a life when he realised a client was having a heart attack while they were on the phone.

During a phone conversation, sales negotiator Jamie Clement noticed that the man was acting strangely and seemed short of breath.

The man, who did not want to be named, is a 43-year-old father-of-three. He had called the doctor earlier that day about chest pains but was told not to ring 999. He had previously had a stroke and his father had died from heart failure.

Jamie, who works at Express Estate Agency on Oxford Street, Manchester , had been helping the man to sell his house for three months and immediately recognised that he ‘wasn’t himself’.

Jamie’s mother and parents-in-law both suffer from heart conditions and his grandmother had had a stroke in the past.

He said: “He was on the phone talking and then he changed and I could tell he was unwell.

“I said: ‘What’s the matter, can you tell me what’s wrong?

“He went quiet and he wasn’t himself – normally he’s very talkative.”

The man said that he was having pains in his chest, jaw and left arm. He also had pins and needles in his fingers.

Jamie immediately knew that he was having a heart attack but the man would not call 999. Jamie said: “He was telling me he was fine but he was seriously unwell. I said: ‘Forget the sale of your house – your health is more important.”

He coaxed the man into giving him his wife’s number so that she could take him to hospital.

Jamie previously worked in the air force which he said means he deals with stress well. He added:?“It could have been quite nasty, it could have been fatal and I wasn’t prepared to have that on my watch. I wouldn’t have been able to live with myself,” Jamie said.

The man said: “I didn’t want to make a fuss but Jamie made me realise it was serious and I should get treatment immediately. I cannot thank him enough really. I had been trying to ignore the signs but he was so concerned I knew I had to do something.

“He went above and beyond what many others would have done and showed that he cared. for which we are very grateful.”

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