Services

Our services. For you.

LCC 24h ServiceEven when the agency is closed

For urgent matters or change requests, there is no end of business hours. And, of course, they also come up during business travels at home and abroad. Therefore, our 24/7 emergency service is available to you all year round to deal with your important travel-related issues that cannot wait. Worldwide, around the clock, and, of course, when your travel agency is closed. Just call us. Professional German and English-speaking travel agents will immediately process your reservation and rebook at short notice. You can also count on them for any further information, e.g. flight connections. Nothing is more important during travels than a reliable partner who is right by your side with professional and fast help whenever you need it.

LCC Visa ServiceAll documents available on time

Benefit from our extensive know-how for your business travel management: We know all important entry requirements and application regulations and can help you with up-to-date information, expertise and initiative. Our long-term partners make reliably sure that you have all required documents for your business travels in due time. No matter where you are going to and how long you will be gone. You can be sure that you get all necessary documents and authorisations quickly and in an uncomplicated way. We think of everything – right from the beginning, so that planning your travels is no stress. Then you can focus completely on making your business travels a success.

LCC VIP ServiceExtraordinary service for highest demands

When travels are not just travels: Particularly demanding travellers, such as top management, require extraordinary service from their travel agencies. We meet this demand of preferential treatment with our own, specialised teams. Our VIP service teams advise and serve travellers at their level. All members of the team know the special needs required by top management and know what is important. Therefore, our VIP Service goes far beyond the normal booking service. Whether you need upgrades, redeeming miles, priority check-in, individual transfers or concierge service – our qualified teams manage everything professionally. This service fulfils your wishes, organises everything you need and is your close confidant during your travels. Not only for business, but also for leisure after the official schedule of your business travels ends. LCC VIP Service teams not only fulfil your highest expectations. They exceed them.

Group travels, meetings and eventsWe plan your event with wide expertise and best conditions.

Thanks to our long-term experience, we organise your events, meetings or group travels professionally and well thought-through. We are your professional contact for incentive travels, congress trips and seminar travels in Germany, Europe and worldwide. Our event experts also realise very complex travels with qualified partners all over the world. We cooperate with specialised local service providers from the Lufthansa City Center Global Incoming network. We plan all journeys to the venue and offer you, on request, complete packages with transfer or a social programme at your venue. Benefit from our price advantage: Thanks to a large purchase volume, we get favourable group rates for flights and hotels, which we pass on to our customers. Lufthansa City Center — for completely successful journeys and events that leave a positive corporate image.

LCC ReportingKeeping track of all figures. That's what our management information system offers.

Transparency is a must: Our global reporting tool – web-based on request – guarantees that you always keep track, even with a large number of business travels. In addition to standard reports with travel-relevant key figures, which are issued on a monthly basis, individual analyses based on cost centres, employee numbers, project numbers, and so on, are possible. Just the way you need it. LCC Reporting provides you the basis for successful contractual negotiations with service providers, such as airlines, rental car companies or hotel chains. Furthermore, continuous analyses and reviews on all levels document success and consistent implementation of your stipulations and travel guidelines. Thanks to statistical evaluations, you can show for each flight ticket realised cost savings but also the savings you missed. Use our powerful tool for your travel management!

Business meets LeisureWe also book your leisure travel

Business travellers travel to numerous nice places. But mostly, there is not any time to see anything of the town or region. Sometimes, it is possible to stay some days more, e.g. the weekend. This allows you to discover your surroundings on your own or to just have a little break after stressful negotiations. We are there for you to plan this part of your travels as well. Or your leisure travels with family, your partner, friends or alone: Our portfolio includes offers of all well-known tour operators. And we are also happy to plan and customise your individual trip. You can also book cruises, adventure trips and spa retreats with us. No matter where your next leisure trip is going to, start by asking us. We advise you with comprehensive know-how. And a lot of passion for service.

Other services. For you.

LCC Credit Card Service – Paying invoices efficientlyUse our corporate cards for business travellers, for example. There are many advantages, such as transparent travel costs, special conditions and attractive extras.