Jaguar F-PACE

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Real Reviews, All Verified Owners

TrueCar has over 1 million ratings and reviews written by verified vehicle owners. All opinions are owner-generated and come from surveys filled out by people who have purchased this specific make and model.

The vehicle is absolutely delightful! Would like to see the next models have better audiosound quality, better material on lower door panels, and a much quieter cabin. Overall, I am very pleased with the F-Pace. Purchase experience was enjoyable; everyone at the dealership were friendly with excellent customer service.

Originally Reviewed on Sep 18, 2016

Rear suspension noise was unexpected but thank you for the recall and fix. Passenger side rear view mirror turns down during reverse, which is excellent, BUT it does not always return to its default position after shifting from reverse.

Top Critical Review

"Standard with the backup camera should be alerts (standard backup camera will not make any noises if you approach or hit an obj..."

Michael»MI»2017 Jaguar F-PACEPurchased Jul 2016|Verified

The following improvements are needed:
1. The vehicle needs to have the Text Message application work (currently it exists in the vehicles system, but does not work).
2. The vehicle when stopped completely, and the brake is pressed down on, should automatically hold the vehicle in the stopped position until the gas is pressed. The brake should not need to be held down the entire time you are stopped.
3. Exterior mini lights should be added on each of the four door handles and rear like the BMW SUVs have.
4. Back seat cupholders need to be added (the door cupholders are ineffective).
5. Standard with the backup camera should be alerts (standard backup camera will not make any noises if you approach or hit an object).

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Showing 1 - 20 of 45 reviews for 2017 - 2018 F-PACE filtered by:

"The best part of the car is that it drives impeccably and is a ton of fun to drive and the exterior and interior styling looks ..."

Michael»GA»2017 Jaguar F-PACE|Purchased Sep 2016|Verified

Driver's side and trunk keyless entry really need to be standard with this level of product or at least offered as a reasonably priced option to the Premium model. I would trade the retractable side mirrors for the keyless entry feature. The radio/speakers could be improved, as the sound quality is below average, particularly for a luxury car. It is difficult to figure out how to customize the vehicle options, assuming you can do so (it is not intuitive). I prefer the radio dial be shown where the gauges are located in the center dash, but then you sacrifice vehicle data—I would like to at least see how many miles until I am out of fuel in the dashboard without having all of the other vehicle data. The service has been fine, but it seems like every part has to be shipped from the UK, which takes extra time to repair. Right off the bat, the transfer case leaked and had to be replaced, and there was a problem with a leak in the fuel line cased by a defective part, which also had to be replaced (Jaguar replaced both with no argument, so that was great). The current problem (which is taking two weeks to get into the dealer to fix) is that the backup camera does not appear to be centered properly, and I am taking to the dealer next week. The electronic touchscreen controls all seem very slow to respond. I don't understand the whole Apps feature and the dealer did not demonstrated those. The axle hump greatly reduces the functionality of the back seat and a center third passenger. I would like to see that hump reduced a few inches on the next generation of this car. Also, the fuel mileage on the highway should be a lot better, although I would trade that for a larger gas tank and the ability to drive 350 miles on a single tank of gas (now I am lucky to get 285 miles in mixed driving). The sunroof button also does not retract the roof or screen (or close it) without holding down the button the entire time, which seems odd and a little arcane in this day and age. The sideview mirrors should have an integrated blind spot mirror built into them, as there is a slight blind spot on each side of the car that this would greatly alleviate. Also, the armrest in the backseat should have cup holders built into them, as the lower door panel location does not work for young children, particularly those in car seats. This SUV needs input from parents and grandparents for the next generation to make it more functional. I don't like the orientation of the window controls on the driver side as it appears the lock/mirror controls should be switched and the windows down on the armrest. You also risk dogs accidentally locking you out of the car with the current lock location. Not having a light on the sun visor mirror seems like a glaring omission, even if you just put an LED light up there that runs on a watch battery, it would be fine. The heated seats get really hot and there does not seem like much difference between the three levels. The start/stop feature is fine, but there is no way to turn it off permanently, and I HATE that the most. Overall, there are a lot of easy fixes to make this car GREAT. As it is now, just VERY GOOD in terms of the overall package. The best part of the car is that it drives impeccably and is a ton of fun to drive and the exterior and interior styling looks great too. If it was not for those pluses, I would be trading it in for something else until you get the bugs worked out on the overall functionality side of the equation.

"Additionally it can be frustrating that the front passenger of the car can lock the car but can not unlock it without opening t..."

Pamela»CA»2017 Jaguar F-PACE|Purchased Mar 2017|Verified

For starters the car is a detailer's nightmare, with nooks and crannies where dust and dirt gets impossibly trapped. And while there are ways of removing the dirt, the most effective is a jet of air (not acquired from highway speeds, as the aerodynamic nature of the car prevents these areas from being affected by highway air travel), which of course runs the risk of scratching the paint job of the car with the fast moving dirt particles. Water pools in the puddle lamps on the rearview mirrors as well as door jams, when the back hatch is opened. If there's any kind of moisture, the water sluices off in sheets absolutely drenching whoever is opening the back hatch as well as drowning the interior of the car. Two locations for dirt/dust pile up are on the back window under the aerodynamic fin of the car and on top of the windshield wipers. Which of course with the wipers, should you accidentally turn them on before being able to clean them off, you end up dragging dirt/sand/dust along your windshield. It's a detailer's nightmare that lacks both exterior and interior design qualities and stylistic flair that would label a car part of the illustrious line of fine Jaguar automobiles. Instead, due to the more subtle Jaguar stylings chosen to make up the visual DNA of the F-PACE, it ends up looking strikingly similar to other non-Jaguar vehicles that share the road with it and make it a little harder for the F-PACE to stand out and be recognized as specifically a Jaguar. The silhouette has been downplayed to the extent that it's not something that you catch at a glance. It doesn't turn heads the way a Jaguar has in the past and always should. And the interior, unless you hand pick certain qualities from the various different options available, it's extremely difficult when driving the car to feel like you're actually in a Jaguar. That's one of the many reasons I ended up picking the exact F-PACE I did, because the interior options I chose helped to invoke that traditional feel of Jaguar prestige. While not a deal breaker in any sense of the term, there are certain button placements in the interior of the car that can be frustrating. While not every member of my household feels this way, a majority dislike the location of the window toggle and would've preferred it on the push bar/handle that's located on the lower portion of the door. Additionally it can be frustrating that the front passenger of the car can lock the car but can not unlock it without opening their door. And something we've had in previous SUVs that is incredibly handy and feels sort of foreign to not have in another SUV is a button located in the back hatch (often in the back right of the car on the corner frame behind and above the taillights) is a button to unlock the front passenger doors from the open cargo area. It would've also been preferred to have better air circulation in the back passenger seats as the current location of the fans and vents aren't entirely ideal. Fans that blow air on to the face/torso of passengers is often much more comfortable than even split dynamic atmospheric dual side separate climate nonsense that while it can get the car to any temperature; often frosts out the front passengers before the rear passengers have even recovered from the hundred degree summer weather they just returned from. Although the center console of the car is rather button cramped as it is, a physical play/pause button for the music would've been highly preferred to the currently digital only display that is available to anyone not in the driver's seat. The digital display isn't always as receptive as it should be, and pressing your finger against a digital screen attempting to get the music to pause when the driver has to quickly tap the brakes to avoid reckless drivers around them; is much more painful and likely to tweak a finger than had the passenger been attempting to use a physical button.
While the pockets (beneath the radio center, and on each side of the center console) were an appreciated idea, the execution isn't as practical as one might've hoped. The center pocket would've worked a lot better if it was perhaps deeper, or slightly recessed, but as it currently functions anything that you put there is constantly sliding in to the gear shift despite the non slip surface that's been applied. The two side pockets are also impossibly small for anything larger than chap stick or a handful of change. And it's impractical for change or chap stick as the lip of the pocket prevents any kind of quick and easy retrieval; which as a driver of course is too much of a distraction when driving. The lip might not be as much of an issue if the pocket were a little deeper and you weren't constantly knocking your knuckles against the back wall and preventing the proper angle to retrieve anything currently held prisoner by Lieutenant Lip.
And then there's a concern that I have after experiencing it. After returning to my car from a grocery run the summer sun had heated my depressed gear shift to the point that when I took hold of it to put my car in to gear I received minor burns (from the now scorching metal ring that surrounds the top of the knob).
And while I have provided this laundry list of things I've noticed or perhaps weren't entirely pleased with, I am not in any way, shape, or form unhappy with my F Pace. I am extremely fond of my F Pace and I bought it for a reason when I could've so easily purchased a different SUV from a different manufacturer. These are simply things that I feel could've been improved on to further enhance an already enjoyable experience.

"Don't skimp on the radio features"

Charles»TN»2018 Jaguar F-PACE|Purchased Mar 2018|Verified

It is a pleasure to own. Plenty of power, turns heads (CONSTANTLY get compliments everywhere I go). Sporty, refined, quiet, solid build. I am so glad I chose the F- Pace. Read some negative reviews but honestly have no reason why I wouldn't recommend it. Would I buy another tomorrow? In a heartbeat! I suggest test driving one, you won't regret it. Only thing I would recommend-go with more power. Might be a little less gas mileage but trust me, you WON"T regret it. Takes the fun factor up times 10! Also this vehicle DOES give you the option to disable the start/stop feature unlike Cadillac and other brands where you can't turn it off. HUGE PLUS! Yes. Lovely vehicle and for the most part, a true gem to own. Headroom entering the vehicle is a little tight (have bumped my head on more than one occasion). Also some glitches in the stereo department. Don't skimp on the radio features. Speakers are good but need to be upgraded. Owners would love the option to upload their own wallpaper for the background. Having the ability to automatically connect to more than one phone (different driver with their phone). On the stop/start feature: it should be set to always run unless you want the stop feature, not the other way around. At least it currently gives you the option to disable it (unlike Cadillac which is why they didn't make the cut on decision day).

Originally Reviewed on Apr 21, 2018

Keep pushing forward with technology. Don't be afraid to lead the pack as an innovator. Owners of your product will thank you for it. Make sure the quality is there and the issues with technology is minimal.

"Standard with the backup camera should be alerts (standard backup camera will not make any noises if you approach or hit an obj..."

Michael»MI»2017 Jaguar F-PACE|Purchased Jul 2016|Verified

The following improvements are needed:
1. The vehicle needs to have the Text Message application work (currently it exists in the vehicles system, but does not work).
2. The vehicle when stopped completely, and the brake is pressed down on, should automatically hold the vehicle in the stopped position until the gas is pressed. The brake should not need to be held down the entire time you are stopped.
3. Exterior mini lights should be added on each of the four door handles and rear like the BMW SUVs have.
4. Back seat cupholders need to be added (the door cupholders are ineffective).
5. Standard with the backup camera should be alerts (standard backup camera will not make any noises if you approach or hit an object).

"I love Jaguar, think the utmost of the Jaguar marque, its history and heritage, and the prestige Jaguar has earned since its in..."

Richard»CA»2017 Jaguar F-PACE|Purchased May 2016|Verified

I love Jaguar, think the utmost of the Jaguar marque, its history and heritage, and the prestige Jaguar has earned since its inception. Jaguar should provide similar trim, better/higher quality trim level, electronic and convenience items usually found in similar and lower-level prestige vehicles, such as: heated seats, seatbelt height adjustment, lights on driver and passenger sun visors, a CD player, luxury floor mats, less use of plastic or better use of material where there is too much plastic, leather seats, little to no interior storage space for the driver, someplace to put the key-fob to name a few. Not having these items makes the F-PACE less of a high-quality prestige vehicle than the 2014 Subaru Outback that I traded in for my F-PACE and other vehicles in comparison.

"Higher fuel tank capacity for greater range would also be a welcome improvement"

David»VA»2018 Jaguar F-PACE|Purchased Nov 2017|Verified

Jaguar has achieved the Art of Performance with the F-Pace. This is a very well made reliable and sophisticated vehicle that offer excellent performance and is truly fun to drive. This is one of the most satisfying and joyful vehicle purchases I have ever made. Often my daily drive is the highlight of my day no matter how bad the traffic.

Originally Reviewed on Jan 21, 2018

Need to improve the media, navigation and smartphone interface for functionality, ease of use and reliability. Use a bit more high quality materials in the interior for a car of this class and focus on sound dampening in doors to avoid vibration from the superior Meridian sound system.
Higher fuel tank capacity for greater range would also be a welcome improvement.
Overall this is a beautiful vehicle with superior performance for a wonderful driving experience.

"The base system could use a bit more power and a 40 HP difference for the sport model is that big of a jump"

Darrick»NY»2017 Jaguar F-PACE|Purchased May 2016|Verified

The base system could use a bit more power and a 40 HP difference for the sport model is that big of a jump. I realize that there is a premium stereo option, but the base stereo is not great, compared to our other vehicles. Keyless entry should be standard on any vehicle that supports a FOB to start—it is crazy that I have to take my key out to get in but it can stay in my pocket while I drive. Cost of adding a trailer hitch with lights and installation after delivery is completely absurd. Very disappointing to find that out, after I committed to the car.

"My only concern is wear and tear on the paint"

Lauren»AL»2018 Jaguar F-PACE|Purchased Nov 2017|Verified

I absolutely love my F-Pace. It was exactly what I hoped for when I purchased it 7 months ago. There are a few features I wish I would have considered but overall I'm happy with my purchase. One option I wish came standard on the F-Pace is that the keyless entry included the ability to unlock and lock vehicle which door handle sensor. I also find the black metallic paint scratches very easily. The paint appears to be very soft.

Originally Reviewed on Jan 20, 2018

I am thrilled about the purchase of my new Jaguar F-Pace. My only concern is wear and tear on the paint. In just a few short months there are some hairline scratches and chips that have showed up from regular driving. I have also been careful to hand wash my vehicle to avoid any scratches that would surface from using a carwash.

The vehicle is absolutely delightful! Would like to see the next models have better audio sound quality, better material on lower door panels, and a much quieter cabin. Overall, I am very pleased with the F-Pace. Purchase experience was enjoyable; everyone at the dealership were friendly with excellent customer service.

Originally Reviewed on Sep 18, 2016

Rear suspension noise was unexpected but thank you for the recall and fix. Passenger side rear view mirror turns down during reverse, which is excellent, BUT it does not always return to its default position after shifting from reverse.

"Crazy acceleration, beautiful interior"

Leslye»CA»2017 Jaguar F-PACE|Purchased Jul 2016|Verified

Love this car! So fun getting from here to there! Crazy acceleration, beautiful interior! Don't like the auto stop/start feature; too annoying! It may be better suited not as a default, but a selection.

Originally Reviewed on Sep 17, 2016

I do wish I could add on things I didn't think of ordering at the time, I.e.,
ambient lighting, lane departure, etc. I see that I have the plastic linings on the doors for the ambient lighting, but I was told it couldn't be added.
The coolest unexpected item under "bells and whistles," the Jaguar logo projected at night from the side mirrors! Tons of kudos to the person who came up with that!!! So COOL!! Really!

"Exhaust had a little more crackle"

Ryan»WA»2017 Jaguar F-PACE|Purchased Sep 2016|Verified

Complaints fuel range, turning radius at slow speeds and all the cheapish plastic interior. Wishes: more torque response. 0-60 in 4 seconds is the acceleration I would enjoy. Planning to increase pulley size on supercharger to get this performance. Exhaust had a little more crackle. Loves: the exterior looks is by far the best in the industry. The fact I don't see a F-Pace everywhere. Value, this vehicle is underpriced!

Originally Reviewed on Oct 28, 2016

Gas tank and subsequent range of vehicle is ridiculous. 400 mile range should be standard. Acceleration needs to be bumped up to under 5 secs 0-60.

"I really wished Jaguar had provided options to upgrade some of the practical and useful features after the vehicle purchase, su..."

Rejith»MI»2017 Jaguar F-PACE|Purchased Jul 2016|Verified

Thoroughly enjoy driving this car. I did a lot of research before making my decision to go with this model, and I don't regret it after using it for sometime. At the time I bought the Jaguar F-pace, the vehicle was just launched and options were limited (no. of vehicle's availability, waiting period to get a preferred option and equipment variant was more than four to five months, color etc.). I really wished Jaguar had provided options to upgrade some of the practical and useful features after the vehicle purchase, such as adding a rearview camera, blind spot warning, navigation, keyless entry etc.

"Great job with the design, options and layout"

Kenneth»FL»2017 Jaguar F-PACE|Purchased May 2016|Verified

The infotainment system takes too long to boot up and often has issues with reliability; specifically with Bluetooth and XM. There is a big issue with noise coming from the rear strut springs. It's been weeks now and still no answer on how to fix. It sounds like the vehicle is falling apart. I wish that was fixed soon. Love the infotainment system. Great job with the design, options and layout. Also really enjoy the customizations of the home screen so all the items that are important to me are on one screen. The vehicle is a real head-turning scream machine. The only thing it doesn't pass is a gas station. Really? A 16 gallon tank on a SUV that only gets 20mpg? It sucks that I have to stop for gas twice a week. If that's not fixed, I'll be looking elsewhere for my next vehicle. It's really that big of a deal.

"I love the exterior design, which sold me on the vehicle"

<![CDATA[Gerald»AZ»2017 Jaguar F-PACE|Purchased May 2016|Verified

I purchased a new FPace-there are a few things I do not like. No cupholders in back seat. The car shakes at a stop light when restarting in eco friendly mode. The hood is too short and has a very large gap. The interior is a little plain. Plenty of cargo space. I think keyless entry should of come with at least the middle package. I love the exterior design, which sold me on the vehicle.

"I knew going into buying the light interior seat color that there was a risk of color transfer from clothing"

Rachel»GA»2017 Jaguar F-PACE|Purchased Aug 2016|Verified

Would like to see the light interior seats become ink-transfer-proof. I knew going into buying the light interior seat color that there was a risk of color transfer from clothing. I still think this is an issue for which car manufacturers need to find a solution--considering the amount of money people pay for a luxury vehicle.

"Also this particular vehicle has a keyless ignition but does not have keyless entry"

David»TX»2017 Jaguar F-PACE|Purchased May 2016|Verified

I can't stand the fact that you have to manually turn off the engine shut off switch every time you get into the car. This option should be chosen once and remain the same until you chose to change it. It is extremely annoying, and if I would have know that was the case, I probably would have chosen another vehicle. Also this particular vehicle has a keyless ignition but does not have keyless entry. Very dumb!

A little (very little) problem - driver cargo size - no much room for small things - like a keys, phone(s), wallet, candies, change, etc :)
Oh! And second little problem - I have a diesel and have trouble time to fuel it. There is not possible to put a fuel hose in full length in car tank - and thus, no auto-stop of fueling :(.

"It is easy to over drive the lights, and the road ahead sits in darkness"

Kathleen»FL»2017 Jaguar F-PACE|Purchased Jun 2016|Verified

Love it. Dynamic and powerful. Handles great, has room for packages and shopping. Very nimble. Exterior styling is excellent. Worse thing is parking it, as people walk over to look at it constantly saying how attractive they think it is, so when running errands you must plan extra time. Love the Jaguar F-PACE! I have issue with headlamps, which now I see other manufacturers have issues also. There was a report on national news. The angle is low so on roads with no overhead lighting even at 35-40MPH. It is easy to over drive the lights, and the road ahead sits in darkness.

"Retractable side steps should be a factory option not a dealer add on"

David»KS»2017 Jaguar F-PACE|Purchased Dec 2016|Verified

Retractable side steps should be a factory option not a dealer add on. This is likely more of an issue for the S model with the 22 inch wheels, but regardless shorter drivers and passengers have some struggles getting in and out of the vehicle.

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