Move-In Experience Survey (30-90 days post move-in)

56 CUSTOMER REVIEWS

4.1

Home Quality

4.2

Overall Service

3

Time Taken to Correct Items

4.5

Would Recommend Builder

RECENT REVIEWS

RVS, November 2018

4.5

Liked Most

So far the response to warranty items has been great. I had several problems in the first couple of weeks and these were generally responded to on the same day.

Would Change

I am annoyed that some things which could have easily been done before closing were not done and some are still not completed. This includes the frosting on the bathroom windows (still not done) and the caps on the railings (done after closing). Also, there were some things that never came up during the design phase which I feel could have been suggested. For example, it was suggested during the electrical walk through that a pot light would be a good idea in the basement shower. When I went ahead with this I was charged a $200 fee even though the drywall hadn't been done yet. Also, I didn't realize until PDI that the dining room light fixture is not centered over my table (due to the fact that I have a buffet against the wall). Now I will have to have an electrician move this and also repair drywall. This could have been a simple question at some point during the design process.

CWT, October 2018

4

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

BUILDER PROFILE

Urbandale Construction offers a wide-range of high quality homes built to suit all of life’s stages. Whether you’re a first-time buyer just starting the home buying journey, a modern family looking for a well thought-out floorplan with space to grow, empty nesters looking to downsize without sacrificing comfort and quality, or anyone else ready to embark on their next adventure – Urbandale has the perfect home for you!

Our 35 year history has taught us what it takes to build high quality homes. Whether your main concern is peace of mind for your family, or getting the most from your home when it’s time to sell, knowing your home was built by Urbandale will put you at ease. We consider the house as a system to ensure all the components of the home are integrated and optimized for comfort and durability. Urbandale’s sterling reputation in Ottawa is a sign our homes stand the test of time.

Awards

2017 Consumer Choice Award in the category "Home Builder" - Winner

2016 Consumer Choice Award in the category "Home Builder" - Winner

2015 Tarion Awards of Excellence Large Volume Category (more than 100 home possessions per year)! Finalist