Chapters

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Electrical safety Observe the following rules when working on electrical equipment. Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges.

– Use caution; do not become a victim yourself. – Switch off power. – Send another person to get medical aid. Safety inspection guide The purpose of this inspection guide is to assist you in identifying potentially unsafe conditions. As each machine was designed and built, required safety items were installed to protect users and service technicians from injury.

2. Make sure that the ESD protective devices you use have been certified (ISO 9000) as fully effective. When handling ESD-sensitive parts: • Keep the parts in protective packages until they are inserted into the product. • Avoid contact with other people. •...

– “FRU identification for CTO, CMV, and GAV products” on page 21 Important: • Advise customers to contact the Lenovo Customer Support Center if they need any assistance in obtaining or installing any software fixes, drivers, and UEFI BIOS downloads. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone...

Dynamic Configure To Order (CTO) This provides the ability for a customer to configure a Lenovo solution from an eSite, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label, Product Entitlement Warehouse (PEW), eSupport, and the HMM will load these products as the 4-digit MT and 3-digit model, where model = “CTO”...

= a “fixed part number”, not “CTO” (Example: 1829-F1U). • PEW can be accessed at the following Web site: http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY Select Warranty lookup. Input the MT and the Serial number and the list of key commodities will be returned in the PEW record under COMPONENT INFORMATION.

Note: When you initialize the computer configuration, some devices are disabled, such as the serial port. If you test one of these devices, you will need to enable it by using Configuration utility for DOS. The utility is available on the following Web site: http://www.lenovo.com/support Hardware Maintenance Manual...

Testing the computer In this product, you need an external optical drive to use the PC-Doctor diagnostic CD to test the hardware features. Note: The PC-Doctor for DOS CD-R/CD-RW disc supports only test of internal optical disc drives (CD-RW, CD-RW/DVD Combo, and DVD Multi drives) on ThinkPad computers. It does not support test of any optical disc drives connected through USB devices, PC cards, CardBus cards, or similar.

Benchmark System DOS Shell Tech Support Form Battery Rundown Erase Drive Contents View PCDR Host Log Lenovo ThinkVantage Toolbox ® ® Lenovo ThinkVantage Toolbox is a diagnostic program that works through the Windows operating system. It enables you to view symptoms of computer problems and solutions for them, and includes automatic notification when action is required, computing assistance, advanced diagnostics, and diagnostic history.

Table 1. FRU tests (continued) Applicable test TrackPoint or pointing If the TrackPoint does not work, check the configuration as specified in the ThinkPad device Setup. If the TrackPoint is disabled, select Automatic to enable it. After you use the TrackPoint, the pointer may drift on the screen for a short time. This drift can occur when a slight, steady pressure is applied to the TrackPoint pointer.

Note: Output voltage of pin no.2 of the ac power adapter may different from the one you are servicing. 3. If the voltage is not correct, replace the ac power adapter. 4. If the voltage is acceptable, do the following: •...

4. If the voltage is more than +11.0 V dc, measure the resistance between battery terminals 5 and 7. The resistance must be 4 to 30 K Ω. If the resistance is not correct, replace the battery pack. If the resistance is correct, replace the system board.

Service Web site: When the latest maintenance diskette and the system program service diskette become available, they will be posted on http://www.lenovo.com/support. Restoring the factory contents by using Recovery Disc Set When the hard disk drive is replaced because of a failure, no product recovery program is on the new drive.

2. Insert the Operating System Recovery Disc into the DVD drive. 3. Press F10 to save the ThinkPad Setup configuration changes. Follow the instructions on the screen to begin the recovery process. 4. Select your language and click Next. 5. Read the license. If you agree with the terms and conditions, select I accept these terms and conditions and then click Next.

If no master hard disk password is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user hard disk password or the master hard disk password, or to recover data from the hard disk drive.

• The time set on the resume timer elapses. Note: The computer does not accept any input immediately after it enters sleep (standby) mode. Wait a few seconds before taking any action to reenter operation mode. Hibernation mode In hibernation mode, the following occurs: •...

Note: For a device not supported by diagnostic codes in the ThinkPad Notebooks, see the manual for that device. Numeric error codes Table 2. Numeric error codes Symptom or error FRU or action, in sequence 0177 System board. Bad SVP data, stop POST task-The checksum of the supervisor password in the EEPROM is not correct.

Thermal sensing error. System board. This system does not support batteries that are not Replace the battery. genuine Lenovo-made or authorized. This system will continue to boot, but may not charge unauthorized batteries. Attention: Lenovo has no responsibility for the...

If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced.

Undetermined problems If the diagnostic tests did not identify the adapter or device that has failed, if wrong devices are installed, or if the system simply is not operating, follow these procedures to isolate the failing FRU (do not isolate FRUs that have no defects).

CRU; and (2) you may be charged for the replacement CRU if Lenovo does not receive the defective part within thirty (30) days of your receipt of the replacement CRU. See your Lenovo Limited Warranty documentation for full details.

If you replace the system board, you must restore the serial number of the system board to its original value. Before replacing the system board, save the original serial number by doing the following: 1. Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later, and restart the computer.

4. To read the box build date, select 5. Read box build date from EEPROM, and follow the instructions on the computer. After an engineering change is applied to the machine, the EEPROM must be updated. Use the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later to update the EEPROM.

CRU; and (2) you may be charged for the replacement CRU if Lenovo does not receive the defective part within thirty (30) days of your receipt of the replacement CRU. See your Lenovo Limited Warranty documentation for full details.

Important notice for replacing a battery pack: • Lenovo ThinkVantage Toolbox has an automatic battery diagnostic that determines if the battery pack is defective. A battery pack FRU should not be replaced unless this diagnostic shows that the battery is defective.

When installing: Install the battery pack in the slot, and make sure that the battery latch is in the locked position. 1020 Bottom slot cover For access, remove this FRU: • “1010 Battery pack” on page 50 Removal steps of bottom slot cover Note: Loosen the screws , but do not remove them.

1030 Memory modules For access, remove these FRUs in order: • “1010 Battery pack” on page 50 • “1020 Bottom slot cover” on page 51 Removal steps of memory modules Note: If only one memory module is used on the computer you are servicing, the card must be installed in the upper SLOT , but not in the lower SLOT When installing: Insert the notched end of the memory module into the socket.

Step Screw (quantity) Color Torque M2 × 3 mm, wafer-head, nylok-coated (1) Black 0.181 Nm (1.85 kgfcm) When installing: Plug the gray cable into the jack marked MAIN or M, and the black cable into the jack marked AUX or A on the card. Note: In models with a wireless LAN card that has three antenna connectors, plug the gray cable (MAIN) into the jack marked TR1, the white cable (third) into the jack marked RO or TR3, and the black cable (AUX) into the jack marked TR2 on the card.

Installation steps of keyboard To install the keyboard, do the following: 1. Attach the connectors 2. Attach the keyboard so that the keyboard edge is under the frame. 3. To make sure that the front side of the keyboard is housed firmly, gently press the keys with your fingers and try to slide the keyboard toward you.

4. Secure the keyboard by tightening the screws from the bottom side of the computer. 1080 Top case assembly For access, remove these FRUs in order: • “1010 Battery pack” on page 50 • “1020 Bottom slot cover” on page 51 •...

When installing: Make sure that the connectors are attached firmly. Torque Step Screw (quantity) Color M2 × 6 mm, wafer-head, nylok-coated (3) Silver 0.181 Nm (1.85 kgfcm) In step , push the top case assembly out from the frame as shown in the following figure by using a plastic pry tool, and remove the top case assembly in the direction shown by the arrow When installing: Make sure that all the projections of the top case assembly are attached firmly to the guide holes of the base cover.

• If you put a system board down, be sure to put it only on a padded surface such as an ESD mat or a corrugated conductive surface. After replacing the system board, run PC-Doctor for DOS to make sure that the HDD Active Protection System still functions.

When installing: Make sure that the connector is attached firmly. Removal steps of fan assembly and backup battery Loosen the screws in order as shown in the following figures, but do not remove them. DANGER Use only the battery specified in the parts list for your computer. Any other battery could ignite or explode.

Removal steps of DC-in sub card Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds. The following illustrations show the location of each label. Chapter 8 Removing and replacing a FRU...

Note: If the Windows Certificate of Authentication label (COA) is attached to a part that is replaced, return the old part with the label attached to the customer, or provide a letter to the customer stating what the label was originally on the system and what the label part number, serial number, and product key were. When you replace the base cover, apply the following labels: •...

For some models, you need to apply two FCC labels. Check the old base cover; if it has two FCC labels, apply both to the new base cover. 2010 LCD unit For access, remove these FRUs in order: • “1010 Battery pack” on page 50 •...

When installing: Make sure that all the latches are attached firmly. Then secure the bezel with the screws. 2030 LCD panel, LCD cable, and hinges For access, remove these FRUs in order: • “1010 Battery pack” on page 50 • “1020 Bottom slot cover”...

Cable routing: When you install the antenna assembly, route the cables as shown in the following figure. As you route the cables, make sure that they are not subjected to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Chapter 8 Removing and replacing a FRU...

CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You may find a list of CRUs in the publications that ship with your product or at http://www.lenovo.com/CRUs. You may be required to return the defective part that is replaced by the CRU.

Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

Electronic emission notices For electronic emission information on Class B digital devices, refer to the corresponding information in the User Guide. Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Active Protection System Lenovo ThinkPad...