Went there during a middle school
dance while all the kids had pizza. I and one middle school student were the only GF eaters. I asked her if I could get her a sandwich and we took a chance. When I informed the men behind the counter that I had an order with two gluten allergies, they went into total GF mode! The prep area was cleaned, all three mentioned GF sandwiches, and paper went down on the prep area. A clean knife appeared and traveled with the sandwiches. Nathan, the cashier, was quite knowledgeable about gluten allergies, as were the two gentlemen making the sandwiches. Not once did I get an eye roll or attitude at the extra steps/precautions they had to take- on a busy night too. It was great to have a sub after almost 4 years. Neither I, or the student had a reaction, so I will definitely be back! Udi's rolls, only one size, and $1.50 more- but TOTALLY worth it to me! My hats off to the guys there 💜!

Amazing! Haven’t had a sub like this since diagnosed Celiac. The staff was extremely gluten conscious, and even explained to someone else why they had to take their time to make my sub. Fresh gloves, fresh paper, fresh utensils and great food. Highly recommended!

they completely clean everything. They do a great job of eliminating cross-contamination. I talk to someone in line that has celiacs, she has eaten here several times and has had no reaction. the bread tastes good as well. Obviously the cross-contamination will not be completely eliminated but I was impressed by what they did.

I've been to multiple Jersey Mike's without issue. I am extremely sensitive to gluten, so I appreciate being able to eat good subs again. Today I had an experience with a trainee who started to use the regular mayo (gluten free toppings are in a special area). The other employees immediately stopped her and walked her through the process of making a gluten free sub, stressing the importance of no cross contamination. If they didn't have my business already, this sealed the deal. Thank you to the Pelican Square staff!

I will start off by saying the crew is very well educated in celiacs. they have a whole station dedicated to gluten free so that there is no cross contamination. the food is really good and will be going back there again.

Great cross contamination practices and no one got sick. The bread is in its own pack, they use a different prep area, change gloves and clean the slicer. The only things I would avoid are mayo, as they only have one spreader (they may have packs) and the grill is the same if you get cheeesteaks. Not a problem for me, but for my celiac wife, not so much

The staff was very accommodating. Just make sure that you tell them you’re celiac (if you are), that it’s for medical reasons, and that you can’t have any cross contamination at all. Then they’ll take toppings from the back. I was pretty worried that I was going to be contaminated, not gonna lie. Lots of bread pieces flying around.

They stopped everything and deep cleaned the meat slicer and had special bread in its own plastic. They changed gloves and had separate mayo to avoid cross contamination. The bread was the best gluten free bread I have had so far!

WOW!!! Great place! First off, the staff completed the guests food in front of me the cleaned and wiped everything down with a food grade cleaning solution. Then everyone changed gloves, grabbed new utensils. Next the staff grabbed a piece of parchment paper for sandwich prep, then proceeded to slice the meat and cheese, apply it to the Udi brand GF factory sealed sub roll (that they opened in front of me) and used different condiments containers! For a sub shop serving traditional breads on a day to day basis, they could not have done a better job! Bravo. I did feel bad about the people behind me who had to wait a few minutes, but it gave me a chance to talk to them about gluten allergies.

The staff was very helpful and my sandwich was delicious. They took cross contamination precautions - washed the slicer, switched gloves, and grabbed fresh condiments. Just remember to specifically ask for fresh ingredients as there is cross contamination when topping sandwiches. Overall a great experience. If I was local, I would revisit.

I asked about making the sandwich in a different location and he said they do and I saw him change his gloves, so that part was good, but when he came out of the back he only had the bread, cheese, and meat. Then he put my sandwich (with paper) down on a cutting board that was covered in oil and vinegar and had tons of bread crumbs and started to make my sandwich with the same toppings they were using with regular bread. So I pointed that out and he said he didn’t think of that, and I asked for him to re-make it and he did in the back. He even changed his gloves again after touching the contaminated toppings. He was very nice about it! But anyone who is sensitive to cross contamination needs to watch this place very closely. After all of that it was just okay. The Udi’s bread is flavorless and dry, but being able to eat a sandwich was nice. I didn’t get sick though, so that was a plus!

The staff is knowledgeable about cross-contamination and you can watch them as they prep to ensure safety. Very sensitive and never gotten sick from them and the staff is always friendly and understanding.

Staff wiped down the counters and changed gloves all without asking for it. The staff was very friendly and helpful. They use Udi’s for the sub bread, and there was $1.50 charge for GF. First time eating at Jersey Mike’s, and I would come back.

I have been here several times since they began to offer gluten free buns. Every time, the employees take the time to wash down the slicer, make sure to change gloves, get the gf knife to cut the bread, and use clean paper. Great sandwiches.

I walked into Jersey Mike’s and very politely told them that I had celiac disease and would love to try one of their GF subs. Immediately before I could say anything else; the lady reached straight for a roll of GF bread without changing her gloves, cleaning the counter space workstation or the deli meat slicer. I very politely told her that I would be unable to eat the cross contaminated sandwich she was starting to prepare and asked if she could please do the all the above. She acted as if I was a total inconvenience to her. I should also add that my husband and I were the only ones in line to be served. The second time around, she still didn’t understand that the station needed to be clean and the toppings needed to be fresh from the back. I thanked her for her time and we left without sandwiches. Was really looking forward to giving it a try, but unfortunately we won’t be returning to this location.

I'm so excited to have another gluten free sandwich option in the area! So far, I've gotten their gluten free veggie sub twice. Even though they don't toast it, the bread is softer than I was expecting and holds together well. The oil, vinegar, and herbs add really good flavor!

The staff were all well trained on how to prepare a gluten free sub. They wiped everything down, grabbed the wrapped up bread from the back, changed gloves, etc.
The only down side was the bread didn't taste the best, but that was semi-expected.
I usually react to small amounts of cross contamination within the hour and had no symptoms after eating my sub!

Since the first day th is location has offered their gluten free bread it's been awesome! they take care in cleaning all services, changing gloves, and using ingredients from a gluten free only area. this is the only sub shop in the area that has gluten free bread and they are setting the bar high!

Excellent gluten free sub bread and very accommodating staff sometimes... One of the managers that's usually there in the afternoon is excellent and very accommodating but the staff at dinner are very different.

Excellent! They take tons of precautions knowing it is for celiacs! They clean the hot cooktop and utensils before cooking new meat and have different knifes for cutting the GF bread and lay down paper over the prep area when making cold subs. The bread can be a little much and I took a lot off but it was still great to have a Philly cheesesteak again!

I was so happy to find out that Jersey Mike’s is serving Udi’s bread now! The bread comes prepackaged, I was asked if my GF selection was based on an allergy or preference, the employees changed their gloves, and my sandwich was made on a sheet of parchment to reduce risk of cross contamination. I haven’t had a true sub sandwich in 7 years and this was magic!

They have Udi's Gluten Free subs, and they're pretty tasty. they change gloves and wipe down counters and the deli slicer, and well as keep the bread away from the gluten filled ones. There's of course still a risk of cross contamination, but it's definitely lower than most places.

I have celiac disease. I was very nervous ordering, but the people working there reassured me several times, and were very careful with my sandwich. I got a Philly cheese steak. The sub was delicious and I didn't get sick!!!

Buns come out wrapped in its own plastic. Guy behind the counter SCRUBBED the deli slicer and work surface. Also made our subs on their own paper. I would get mayo from packets to avoid cc. Definitely celiac friendly!!

got a club sandwich and it was awesome! They use udis rolls and take the proper precautions. Just make sure you tell them it's an allergy and to package your food in a separate bag to be safe. definitely will be back soon

Wow! I just ordered two gluten-free subs from Jersey Mike’s. I love that they wipe down the machine, they had a designated knife to cut gluten free bread, and they even switch their gloves. They placed wax paper down on their work area so my sub wouldn’t be cross contaminated. I will definitely go back.