Removing the
BlackBerry MVS
software

If you use Add/Remove Programs to remove the
BlackBerry Mobile Voice System
software, a message appears to ask if you want to delete all
BlackBerry MVS database tables.

If you click Yes, all
BlackBerry MVS database tables are removed and
the
BlackBerry MVS removal process continues.

If you click No, the
BlackBerry MVS database remains intact, and the
BlackBerry MVS removal process continues. If the
database remains intact, you can re-install the
BlackBerry MVS software more easily in the
future. If you have set a secure communication password between the
BlackBerry MVS and the
BlackBerry Enterprise Server,
when you remove the
MVS
Console the
password is deleted from the
Windows registry. If you
re-install the
BlackBerry MVS, you must log in to the
MVS
Console and reset
the secure communication password.

If you click Cancel, the
BlackBerry MVS removal process stops.

Remove the
BlackBerry MVS
software

If you are removing the BlackBerry Mobile Voice System software from a Windows 2003 server, go to step 2. If you are removing the BlackBerry MVS software from a Windows 2008 server, go to step 11.

On the taskbar of the Windows 2003 server, click
Start > Control Panel > Add/Remove
Programs.

Click
Change or Remove Programs.

Click
BlackBerry Mobile Voice System.

Click
Remove.

When prompted to remove
BlackBerry MVS, click
Yes.

In the delete all database tables message, select an option.

If prompted to delete log files, select an option.

When prompted, click
Yes to restart the computer.
The restart completes the procedure to remove BlackBerry MVS software from the Windows 2003 server.

On the taskbar of the Windows 2008 server, click
Start > Computer.

Under the Address bar, click Uninstall or change a program.

Click
BlackBerry Mobile Voice System.

Click
Uninstall.

When prompted to remove
BlackBerry MVS, click
Yes.

In the delete all database tables message, select an option.

If prompted to delete log files, select an option.

When prompted, click
Yes to restart the computer.
The restart completes the procedure to remove BlackBerry MVS software from the Windows 2008 server.