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Firstly let me say I have bought 4 cameras from this shop in about 3 years. Also a range of lenses canon 24-105, sigma 30mm and(i cant even remember which other!) Before my latest experience I would have recommended them wholeheartedly, and I have done so.
I have compared my camera's against that of friends who have purchased from Jessops and can find no difference - accept for the price, and the lack of a thousand languages in the menu, so I have always been happy with their products, service…
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Reportedtotradingstandards's Comment

Written on: 28/09/2013

The reason most boxes have been opened, is to remove the manufacturers warranty card.

They don't have a warehouse in this country, these grey goods are just shipped in from Hong Kong/China (sometimes mis-labelled to try to avoid duty) then posted out via a middleman.

New cameras are ALL zero actuations!
If yours wasn't, you were sold a pre-owned camera, possibly a returns/repaired model. (you aren't alone though).
This seller has also supplied cameras with fake serial numbers.

I bought a Canon camera from them costing about £400. The price was good. The purchase system used Google Wallet ... this annoyed me. I was told any warranty would be through them and not the manufacturer. This worried me. Grey imports get a bad name. I find now that their site has been completely down for over four days. Would any trustworthy business allow themselves to disappear from the Internet "high street" in such a manner? There may be a good reason. Imagine if Currys website…
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This website is well known for its very cheap prices and has many good reviews. I asked for clarification about their pricing given that they seem to use a shipper based near Crawley. Their website still indicates that a contract for the supply of any goods is in effect with a Hong Kong business and any UK import taxes & VAT is or could be the responsibility of the buyer.
Their website does not show any indication of VAT , nor can I see a VAT registration number.
Personally this was enough…
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