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Today, Commerce Vision announce availability of their Customer Self Service eCommerce platform for large enterprise.

Customer Self Service has long been a leading platform for B2B and B2C, especially within the mid-market PRONTO ERP ecosystem. It has now been extended to allow large-scale organisations to take advantage of the platform’s rich functionality and...

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Buy now, Pay later has revolutionised the way people purchase online. They have quickly become Australia’s largest lead referrers and account for a significant and ever increasing share of purchases. Millennials in particular choose to avoid traditional credit options in preference to getting what they want with interest free payments. This has changed their purchase behaviour to the extent...

Check out our new Feb Updates Roundup Video!

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As the Buy Now, Pay Later wave crashes over eCommerce disrupting the more traditional payment and credit methods, I can understand the businesses who are still evaluating the implications associated with offering it to their customers. From the transaction costs and moral dilemma of facilitating easy credit on one hand, to the potential boost in sales and significant reduction in fraud risk on...

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The great thing about shopping online is that I can search for and find almost anything when I know what I’m looking for. And that’s great, but when I don’t really know what I’m looking for, what happens then? I could find a range of products that should be ok, but really, I’m not sure.

Not Sure = Cart Abandoned

In eCommerce, we're all too aware of the very tangible connection between ‘Not sure’

So what’s the problem?

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Staff transitions are an inevitable part of business operations as organisational structures change and people navigate through their own career trajectory. Despite their inevitability however, each transition can create a time of significant turmoil for the Outgoing Person, the Newbie, and the Business:

The Outgoing Person strives to keep business as usual running smoothly whilst...

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Are You Looking For Answers?

When we have a product or service to sell, we often focus on how we can draw more attention to it. How can we make it more visible, more attractive, more affordable, more desirable? Sometimes, in our quest for answers, we forget to consider WHO is looking for our products and HOW they go about doing it.