I am pleased to introduce our non-emergency Online Support Center, a new way for the City of Memphis to serve you better. From potholes, abandoned vehicles, high weeds on vacant lots, and curbside trash to faulty traffic signals and derelict and abandoned homes, the new Online Support Center makes it easy to submit service requests and public sentiments online. The City of Memphis' Online Support Center also allows you to track your service requests. Each time you complete a service request online, you will be assigned a tracking number that you can use to at any time to see when a City of Memphis representative expects to investigate or take care of your request.

My administration is committed to providing quality city services to you, the residents and taxpayers of the City of Memphis. I know our Online Support Center, along with the improved Mayor's Citywide Call Center at (311) will prove to be the greatest improvement to Citizen Service that we've seen in many years.

2. You also can submit a request by calling the MCSC. You will not be able to track the status online. For status information, please contact the Mayor's Citywide Call Center at (311), Monday - Friday, between the hours of 8:30 am and 5 pm.