Event Information

Date and Time

Location

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Thank you for registering, we are now fully booked. Please e-mail dave.feenan@ibec.ie to be wait-listed.

Event description

Description

Digital technology is transforming the world economy and turning established business models inside out and upside down. What are the challenges and the opportunities presented by this disruption? One definition of improvement is to take what is done today to a better level. Transformation, on the other hand, involves doing something completely new or the same thing fundamentally differently. Transformation is a real digital economy reality; new markets, new retail channels and distribution models, new regulatory regimes, new threats and new opportunities. This seminar will in conjunction with Capventis look at Digital Transformation and how your organisation can benefit. If you are at C-Level, managing change, a business analysts or responsible for customer engagement this seminar will be of interest to you.

Agenda

0800-0830 Teas/Coffees/Networking

0830-0840 Welcome – Dave Feenan ISIN Manager

0840-0850 ICTAP “The Skills Divide” – Emer Cummins FIT

0850-0915 Customer Experience in a changing world - What is Digital Transformation? – Brian Flynn Capventis