As part of a long-scheduled upgrade, the ATO switched to a new tax-processing system in early February. That led to some delays as the system was slowly brought back online, and those delays were further exacerbated when a processing error meant that many assessment notices were being printed incorrectly, a problem which wasn't solved until late May. As a result, the ATO now has a backlog of 100,000 returns that are more than 30 days old.

That's bad news if you were expecting a refund. If you are experiencing financial hardship, you can call the ATO on 13 28 61 and ask to have your return expedited. Returns not paid within 30 days also attract interest payments. For full details, hit the ATO link below.

It looks like most websites are being given or are reporting incorrect information, the ATO have still not processed tax returns that were submitted early January!!! They keep saying that they have fixed problems and refunds have been processing however this is not the case. I have a large tax return outstanding from early Feb, my husband has lost his job so we were able to request the return be expedited, we were told at this time we can expect the return in 3 weeks, this is the same information we were told by the ATO 2 weeks ago so doubt they are going to get this together any time soon.

Its May the 17th, I still haven't received my refund submitted 14th Jan. I was told 14 days by my tax agent n was relying on that money to upgrade my security licence. When it didn't arrive I was unemployed, been so since then. I've had to slowly upgrade, each 2 weeks, paying for upgrade from my benefits. I was told in March that I was priority due to financial hardship, then 2 more times since then. Still nothing. Doubt it is fixed.

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