Help & Support

If your question isn't answered by the online help or the
knowledge base, you can post a new discussion in this category. All
new discussions are initially private and can only be seen by you
and us. However, we may make the discussion public
if we think other people can benefit.

IMPORTANT!

If you do post a new discussion, please include the
following information:

Which app are you using?

iOS (runs on iPhone, iPad, iPod Touch)

Mac (Mac App Store or Direct Download from the
web site)

Which version number are you using?

If you're using iOS, find out from the Information section of
Settings