Visit Essentials

Arrival Information

You will need to bring your tickets or booking confirmation with you to the Studio Tour on the day of your visit. For further information, please visit our Getting Here page.

Booking time

Plan to arrive 20 minutes before your allocated time slot. If you miss your time slot we cannot guarantee entry.

Car Park

Parking is provided free of charge in our car park directly outside the Studio Tour. When entering the car park, please make sure you have your booking confirmation ready to show our Car Parking Team.

A number of blue disability badge parking bays are available close to the main entrance for the convenience of our eligible visitors. Please ensure that you bring your disabled parking badge on the day of your visit and display it in your window.

Drop off Points

You are welcome to drop-off visitors within our car park if you are not visiting the Studio Tour. For directions to our designated drop-off area, please ask any member of our Car Parking Team on arrival.

Shuttle Bus

We operate a shuttle bus service from Watford Junction train station to the Studio Tour. Find out more here.

Tickets

If you have an email booking confirmation you can collect your tickets from the ticket windows outside our main entrance.

If you opted to have your tickets posted, you can go straight into the Studio Tour upon arrival.

Studio Tour Lobby

Cloakroom

Coats and bags can be checked into the cloakroom free of charge.

When possible, please leave buggies and prams in the cloakroom, as space within the Studio Tour is limited.

Please note that items are left at the visitor's risk.

Visitor Guides

Digital Guides or Souvenir Guidebooks can be booked at the time of purchasing your tickets, or from the ticket windows at the front of the Studio Tour.

If you have purchased these items in advance, please collect them upon arrival in our lobby. For more information, please visit our Enhance Your Visit page.

Did You Know?

We have a cash point in our lobby which offers free of charge withdrawals.

Studio Café

If you arrive earlier than your allocated time slot, feel free to visit our Studio Café or Starbucks in our lobby, where refreshments are available.

Studio Shop

You can browse the products available in our Studio Shop at your leisure either before your time slot or at the end of your visit.

Taking Photos

There are lots of exciting photo opportunities throughout the attraction, giving you the chance to take home an everlasting memory.

Taking photographs and capturing video footage with handheld cameras and mobile devices is allowed in most areas of the Studio Tour, apart from the pre-show cinema and green screen areas. Please note, filming with the use of tripods and other specialist photographic equipment is not permitted.