A. Yes. The online field for psychological servicescontinues to grow at a fast pace. At the moment weare unaware of any law that would invalidate a letterof prescription written online.

Q. How long is my prescription valid for?

A. Prescriptions are valid for one Year.

Q. Can the Mental Health provider I currently see write me a prescription for an Emotional Support Pet?

A. Yes, ANY LICENSED MENTAL HEALTHPROFESSIONAL CAN!

Q. Will a prescription for an Emotional Support Pet written in Colorado be valid in other states?

A. Yes. Emotional Support Pets are recognized on aFederal level under the ACAA (Air Carriers AccessAct) which permits individuals with an identifiablepsychological disorder to fly with a Emotional SupportPet.

Q. Can the airline ask WHY I have a EmotionalSupport Pet?

A. Airlines can ONLY ask to see a copy of yourprescription, any other information is NONE OFTHEIR BUSINESS! Even the method of how theprescription was written (online or in person) is noone's business!

Q. What kind of animal can be an Emotional Support Pet?

A. Any behaved dog or cat. NO SPECIAL TRAINING IS REQUIRED!

​Questions and Answers

Q. Do I need to Register or Certify my Pet?

A. No. Since emotional support animals are not trained and are still pets there is no need to register orcertify your pet. The only document you need is aprescription letter for the pet's owner from a mentalhealth professional (therapist or doctor).

Q. Do I need to show the airline my Pet's vaccination paperwork before flying?

A. Yes. Some airlines are now asking for proof of yourpet's vaccinations (rabies and distemper). If you'reflying into Hawaii you will need documentation thatyour pet has been vaccinated for rabies. Please visitHawaii's Department of Agriculture for more info.

A. Airlines can suggest passengers with EmotionalSupport Pets give advance notice 48 hours prior todeparture as specified in CFR 382.27(b) BUT theycannot refuse passengers service if you are unableto do so CRF 382.27(g). states: If a passenger does not meet advance notice or check-in requirements you establish consistent with this section, you must still provide the service or accommodation if you can do so by making reasonable efforts, without delaying the flight.

Q. Can the airline refuse me service if my pet is noisy or appears out of my control?

A. Yes!

Q. Can the airline charge me extra for my Emotional Support Pet?

A. No! Federal law prohibits airlines from charging any extra fees.​​

Q. Can the airline call to verify my prescription?

A. Yes, in the same way a pharmacist verifies a patient's prescription we are obligated to verify the authenticity of a prescription but cannot release ANY personal nformation without your approval.

Q. Can a Airline refuse my pet or prescription?

A. If your pet is well behaved and you fly on one of our approved airlines this would be VERY unusual. But if this ever did occur the Airline MUST provide you with a written explanation within 10 days of the incident pursuant to CFR 382.117(g) which can be viewed in our "legal" section.

Q. Are Licensed Clinical Social Workers(LCSW),Licensed Family Therapists(LFT), and LicensedProfessional Counselors (LPC)qualified to write aletter of prescription for Emotional Support Pets?

A. Yes. Licensed Clinical Social Workers(LCSW),Licensed Family Therapists(LFT), and LicensedProfessional Counselors (LPC) Licensed in the stateof Colorado hold a Masters Degree (6 years ofCollege) in their respective field of study and arequalified to write letters of prescription for EmotionalSupport Pets.