The CPBP2 Index report includes data from more than 60 commercial health and dental plans across 29 states, and measures bill presentment and transaction types including, but not limited to, print and mail fulfillment, electronic delivery, online (card and ACH), IVR (card and ACH), walk-in, and lockbox payments. The analysis represents over 3.2 million covered lives, or nearly 37% of the commercially insured U.S. population under the Affordable Care Act, and more than $4 billion-member premium transactions in 2017.

Softheon is the #1 visited health care consumer website by Amazon Alexa website rankings for its commercial health plan, government, and broker solutions. For over 15 years, Softheon’s solutions have provided the end-to-end tracking, monitoring, and reporting of business activities for individual and small group health insurance enrollment, financial management, and customer service processes.