Tips

Event management pressure points will vary at different stages. Regularly monitor your workforce strategy (including start and end dates) so that you are in a position to respond to the shifting workloads that arise leading up to the event.

Select quality volunteer staff that are enthusiastic. Attitude is the key to great service.

Event organisers typically underestimate the workforce needed to deliver a quality, world-class event. Be careful not to do so as it could jeopardise your event.