IT Management Software

Everything you need to know

IT management software helps to design, plan, deliver, operate, and control IT resources. The software helps automate daily support tasks, such as configuring and maintaining software with the latest updates and monitoring IT system performance.

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Datadog is a monitoring service for IT, Dev & Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into a unified view of IT infrastructure. Datadog's capabilities are provided on a SaaS-based data analytics platform that enables multiple teams to work collaborativ… Read more about Datadogely on infrastructure issues.
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Try Datadog for free: http://go.datadoghq.com/free-trial-GetApp

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Everything you need to know

This page will help you understand the key features of IT management software, its benefits and the types of buyers.

Here's what we'll cover:

What is IT management software?

Key software features

Types of buyers

Benefits of IT management software

What is IT management software?

IT management software helps to design, plan, deliver, operate, and control IT resources. The software helps automate daily support tasks, such as configuring and maintaining software with the latest updates and monitoring IT system performance.

Limits the number of users to a computer network and regulates access for system files through login credentials and personal identification numbers (PIN).

Application lifecycle management

Manages software throughout its lifecycle (initial planning, development, and maintenance) and monitors, tracks, and documents any changes to the applications.

Help desk management

Automates ticket assignment to support executives and makes sure that customer inquiries are transferred to the appropriate department.

IT performance management

Manages an organization’s IT resources (network, hardware, software, data) based on performance metrics such as safety, time, cost and quality.

Cost management

Helps reduce IT budget by regulating future expenditures based on the evaluation of current IT budget expenses.

Compliance management

Plans and identifies a set of rules to ensure that businesses are aligned with government and industry IT regulations.

Data management

Creates a systematic approach to manage (store, update, and retrieve) an organization’s data, developing policies and architecture to ensure reliability and accessibility.

Configurable workflow management

Standardizes the process of updating and recording information associated with the business’ hardware and software in a central repository.

What type of buyer are you?

Small businesses: Unlike big organizations, small businesses usually don't have IT departments to help them handle IT assets. For that reason, small businesses tend to deploy a software solution that can help them purchase, distribute, track, and update inventory records automatically.

Non-profit organizations: The primary concern of non-profit organizations is to operate under a strict budget. There are many software solutions that provide basic IT management capabilities such as asset management and help desk management.

Public administration: A software solution that has key features such as access control helps protect sensitive data, and software that helps to strengthen login credentials and passwords is essential for government entities.

Benefits of IT management software

Remote IT management: IT management solutions provide better access control to support executives through remote management that can help them diagnose a device from any part of the world.

Enhanced system reliability: A structured management of IT resources helps ensure preemptive maintenance and lengthens the scope of maintenance programs.

Forecasting potential IT issues: A solution that integrates with business technologies gives visibility to the administrator about how other functions are performing and the impact of any changes made throughout the application lifecycle.

Cost effective: A cloud-based IT management software solution helps to offload IT assets online without having the need of hardware for each device, providing low-cost business options to store and maintain applications.

Enhanced data protection: IT provides encryption capabilities to the users to secure and control authorization, preventing businesses from data loss in case of technical failure.

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GetApp offers free software discovery and selection resources for professionals like you. Our service is free because software vendors pay us when they generate web traffic and sales leads from GetApp users.

Because we’re committed to help you find the right solution for your business needs, we list all software vendors on our website, and give them the opportunity to feature their solutions and collect user reviews.