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Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

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Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives additional information related to the current topic. Alerts you to any physical risk or system damage that might result from doing or not doing specific actions.

Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

System Tour Features Below is a brief summary of the home server’s many feature: NOTE: The features listed in this section is for your reference only. The exact configuration of the server depends on the model purchased. Processor Intel Atom processor ...

System LED Indicators Front panel This section describes the different system LED indicators. LED indicator Color Power Blue None Network Blue HDD status Purple None Chapter 1 LED status Description System is connected to the power supply and turned on and ready for use.

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LED indicator Color System status Blue Blue and purple USB device Blue backup HDD access Blue LED status Description Random blink • System is booting • System is shutting down System initialize operation completed. Random blink System is booting from a USB device (Reserved for BIOS update while boot block has been active) May indicate the following states: •...

System Utilities Phoenix BIOS Setup Utility BIOS setup is a hardware configuration program built into the system's Basic Input/Output System (BIOS). Since most systems are already properly configured and optimized, there is no need to run this utility. You will need to run this utility under the following conditions.

Entering BIOS setup IMPORTANT:To enter the BIOS setup, you need a debug board. Turn off the computer and all attached devices. Remove the cover. See “Removing the System Cover” on page 27. Connect the debug board cable to the debug board connector on the mainboard. Locate the JP3 Debug/User mode jumper on the mainboard.

Navigating Through the Setup Utility Use the following keys to move around the Setup utility. Left and Right arrow keys – Move between selections on the menu bar.  Up and Down arrow keys – Move the cursor to the field you want. ...

System Disassembly This chapter contains step-by-step procedures on how to disassemble the desktop computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge  Flat-blade screwdriver ...

Pre-disassembly Procedure Before proceeding with the disassembly procedure, perform the steps listed below: Turn off the system and all the peripherals connected to it. Unplug the power cord from the power outlets. Unplug the power cord from the system. Unplug all peripheral cables from the system. Place the system unit on a flat, stable surface.

Removing the System Cover Perform the pre-disassembly procedure described on page 22. Remove the three screws (A) located on the rear panel. Screw (Quantity) M3-0.5*4 (3) Slide the system cover toward the back of the chassis until the tabs on the cover disengage with the slots on the chassis.

Removing the Backplane Board See “Removing the Hard Disk” on page 24. See “Removing the System Cover” on page 27. Disconnect the fan (1), LED (2), and power (3) cables from the backplane board. Disconnect the four HDD SATA cables from the mainboard. Chapter 3...

Removing the Power Supply See “Removing the Hard Disk” on page 24. See “Removing the System Cover” on page 27. See “Removing the Backplane Board” on page 32. Release the power cables from the cable ties, as shown. Disconnect the 4-pin power cable from the mainboard. Chapter 3...

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Remove the four screws (A) on the power supply. Screw (Quantity) M3-0.5*4 (4) With the thumb in the thumb hole, press the tab to release the mainboard carrier from the chassis. Color Torque Silver 5.1 to 6.9 kgf-cm Part No. 86.1A524.4R0 Chapter 3...

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Slide the mainboard carrier out slightly, until you have access to the power cable. While pressing the tab on the 24-pin power cable, pull the cable off the connector on the mainboard. 10. Pull the power supply out of the chassis. Chapter 3...

Removing the System Fan See “Removing the Hard Disk” on page 24. See “Removing the System Cover” on page 27. See “Removing the Backplane Board” on page 32. Remove the four screws (A) that secures the system fan to the chassis. Screw (Quantity) M3-0.5*4 (3) Remove the system fan.

Removing the Memory Module See “Removing the Hard Disk” on page 24. See “Removing the System Cover” on page 27. See “Removing the Front Bezel” on page 28. See “Removing the Backplane Board” on page 32. See “Removing the Power Supply” on page 35. See “Removing the System Fan”...

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Press the holding clips on both sides of the DIMM slot outward to release the DIMM (1). 10. Gently pull the DIMM upward to remove it from the DIMM slot (2). Chapter 3...

Removing the Mainboard See “Removing the Hard Disk” on page 24. See “Removing the System Cover” on page 27. See “Removing the Front Bezel” on page 28. See “Removing the Backplane Board” on page 32. See “Removing the Power Supply” on page 35. See “Removing the System Fan”...

Removing the HDD Access LED cables See “Removing the Hard Disk” on page 24. See “Removing the System Cover” on page 27. See “Removing the Front Bezel” on page 28. See “Removing the Backplane Board” on page 32. See “Removing the Power Supply” on page 35. See “Removing the System Fan”...

This chapter provides instructions on how to troubleshoot system hardware problems. Hardware Diagnostic Procedure IMPORTANT:The diagnostic tests described in this chapter are only intended to test Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

H340 Diagnostics You can run the H340 diagnostics to determine whether the problems with the system are caused by failing hardware, such as system fan, LED board, hard disk drive, memory, etc. You must prepare a bootable USB device to run the tests on the system. To run the diagnostics, perform the following steps: Turn off the system.

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Test Items Boot from HDD 0 USB disk PQAF HDD test Read SN from DMI data check End test After all the tests are completed, the HDD LEDs light purple. A copy of the test result will be saved as a log file (i.e., 66380AC3.LOG) and stored in the Results folder. Chapter 4 HDD LED status (normal) HDD 1...

Verify that components are properly seated. Verify that all cable connectors inside the system are firmly and correctly attached to their appropriate connectors. Verify that all components are Acer-qualified and supported. 10. Replace the system cover. 11. Power on the system.

Error Codes NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. The error messages in the following table indicate the error signals on the HDD access LED indicators on the front panel and the error symptoms.

This section describes online technical support services available to help you repair the system. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website at http://global.acer.com/ support/index.

To scrap or to return the defective parts, follow the local government ordinance or regulations on  how to dispose it properly, or follow the rules set by your regional Acer office on how to return it. This document will be updated as more information about the FRU list becomes available.