Touch and pen settings: FAQ

Applies to Windows 8.1, Windows RT 8.1

Try using your finger to tap a tile on Start. If it’s a touchscreen, the app will open. You can also check your current system settings with your mouse:

Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, click Settings, and then click Change PC settings.)

If you have a touchscreen, touch input is on by default and can’t be turned off. If you expect your laptop or monitor to respond to touch and it doesn’t, check the manufacture’s website to make sure it supports touch and that you have the correct drivers installed.

If you calibrated your touch and pen settings, and now the charms don't appear when you swipe in on the right edge of your screen, it's possible that Windows isn't detecting the edge of your screen accurately because the screen boundary was reset during the calibration. Try following these steps to calibrate your pen and touch settings again.

Open the charms using the keyboard shortcut Windows logo key‌ +C, and then tap or click Search.

Enter Calibrate in the search box, and then tap or click Calibrate the screen for pen or touch input to open Tablet PC Settings.

Check that the monitor shown in the Display field matches the screen you want to calibrate.

Tap or click Reset You might be asked for an admin password or to confirm your choice.

If resetting your pen and touch settings doesn't work, then try calibrating again by tapping or clicking Calibrate, and then following the on-screen instructions. To help make sure Windows can detect the edge of your screen accurately, try touching slightly closer to the center of the screen when you touch the calibration points.