“The Chargeback Company team quickly integrated their propriety systems and within days, began identifying unnecessary revenue loss."A.P., Owner, Online Retailer

Immediate Results

“The most valuable aspect of The Chargeback Company’s services is their reporting. You guys are great. Thanks!”C.C., CFO, Online Medical Supplier

Industries We Serve

The Chargeback Company offers scalable solutions that are customized for any business of any size in any industry. With the flexibility to accommodate a variety of payment options, sales methods, and dynamic transaction types, Chargebacks911 has what you need, when you need it.

Retail

Countless responsibilities associated with payment processing and order fulfillment introduce limitless potential for chargebacks. Our experts have the tools and intelligence you need to eradicate errors and reduce risk exposure.

Supported Categories

Card-Present

Card-Not-Present

Phone

Mail

Mobile

"...there is nothing that even comes close to the results you get with Chargebacks911"

Countless responsibilities associated with payment processing and order fulfillment introduce limitless potential for chargebacks. Our experts have the tools and intelligence you need to eradicate errors and reduce risk exposure.

Supported Categories

Card-Present

Card-Not-Present

Phone

Mail

Mobile

"...there is nothing that even comes close to the results you get with The Chargeback Company"

We Take the Guesswork Out of Chargeback Management

Experts at The Chargeback Company explained: “By working out a plan of action in advance, merchants can reduce the risk of chargebacks happening in the first place. But when they do occur, decisive steps are key.”

“Friendly fraud follows surges of increased spending,” a representative from The Chargeback Company said. “Online shopping is growing, and so is friendly fraud.”

“Not fighting back is sending the wrong message to consumers and card companies,” an expert from The Chargeback Company explained. “Letting the dispute go tells them that this is a sure way to get a no-questions-asked refund.”

“Chargebacks are generally thought of as a last resort. There’s a reason for that, say experts at The Chargeback Company. “Filing a chargeback without proper justification is a practice known within the industry as friendly fraud.”

“Millennials look for banks who are willing to embrace the idea of organic and seamless functionality,” a representative from The Chargeback Company says. “Financial institutions that capitalize on those desires will be most successful with the Millennial market.”

Credit card companies make it easy to dispute a charge—usually you just log into the issuer’s website and click the dispute button next to the purchase amount, a representative from The Chargeback Company pointed out.

The Chargeback Company is a company that works with some of the largest retailers in the country to challenge illegitimate chargebacks.

“What differentiates The Chargeback Company from the competition? Of course, our technology. And we had a massive head start. Today there are probably 20 competitors, but we were the first. Most importantly, we built a solution based on firsthand experience.”

If customers can't recognize your business's name on their credit card statement, they're more likely to challenge the payment, says The Chargeback Company. Check with your card processor to make sure you're registered under an obvious name.

While chargebacks are a means for consumers to fight back against fraudulent transactions, they also produce another result. “They created a new problem…the option to utilize an alternative refund method,” says a representative from The Chargeback Company.