Reviews for Chipman Moving & Storage Spokane

4.7/5.0 Average Rating 43 Reviews

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Lynda

January 15, 2019

The driver Seth was great,

Bob

December 15, 2018

Linda

November 20, 2018

Clifford

October 18, 2018

Pre move team was supportive and informative. Moving team was right there as stated on contact. Driver was excellent and even with a last minute change on being able to get big truck onto property he handled it professionally. Very impressed with total experience.

Gene

October 4, 2018

great experance with jim at Spokane wa he was very patient with all of the changes we needed

Stephen & Cyndy

September 17, 2018

Packers were polite and efficient.
Movers were polite and got the job done.
United worked with us to accommodate our dates.

Jackie & Ron

August 28, 2018

We were under a very tight time frame for this move and United kept us well informed regarding the move and delivery date. Very much appreciated.

Nita

July 23, 2018

Good, the van got here 2days early so that was huge plus. Driver was exceptional!

Cheryl

July 17, 2018

Sales agent Jim Brunner was excellent, professional, knowledgeable and kind. Packing crew was very competent, friendly, and fast. Everything was explained very clearly to us. The drivers Rhonda & Dave made us feel special and cared about us and our move. Excellent all around!

Parker

July 11, 2018

Some issues on the destination end

Elizabeth

July 10, 2018

Overall I was happy with most phases of the move — with the exception of the 2 legs broken off my 18th century desk and the deep scratch made on the top. I am not sure what the next step is re estimating the damage and cost of repair. The driver, Scott, was wonderful and the loading/packing people in Spokane seemed good, and Tyler —the only unloader in VT Scott could get — did the work of 3 men. The truck arrived on the last day of the delivery window, and I was told it could have been here days earlier except there was no one available to help unload. So two weeks from the day of loading to the day of unloading. July 4th got in the way, but the VT office seemed uninterested in helping Scott to find people. Jim Brunner as the estimator did a great job and everyone in the Spokane office was helpful. I do wish the desk had been crated as I believe it had been when delivered by United 10 years ago from NYC. Overall it went about as smoothly as I could have hoped. Thank you!

David

May 5, 2018

Moving stinks. But having pro's walk you through the whole process, especially when it is the first time using a moving company, was priceless. After reviewing comments on the internet about move experiences other people, using other companies, have endured....paying the extra to have a top performer do your move is the only way to go....thank you Chipman.

Gerard

April 18, 2018

They did a great job. Called the wrong person to notify when they would arrive, but for the rest it went ok.

Mary

February 9, 2018

Completely satisfied.

Chris

January 30, 2018

Very good. If I ever have to do this again though, I would pay extra to have you professionals do the packing. I had no idea how hard it would be.

Mary

January 30, 2018

Outstanding, professional and smooth as lead by Kathy Renfroe from Chapman Services. She was kind and courteous ftom.Day 1 to Day 120. All through the process she was gracious and responsive. The movers were outstanding too!

Carl

December 15, 2017

The entire process was painless and the team involved was awesome

John

December 11, 2017

Van driver did a great job loading and unload. Was on time for both pick up and delivery. HAVE MOVED ABOUT SEVEN TIMES WITH VARIOUS VAN LINES INCLUDING UNITED AND THIS WAS BEST EXPERIENCE.

Susan

October 29, 2017

We used Chipman Moving in Spokane. Jim Bruner was our contact in addition to Mikayla. Both were helpful, available, and committed to making our experience a positive one. On moving day, our driver was Kyle who did an excellent job of spearheading the crew and getting us organized and loaded. In Phoenix, Kyle again was helpful, pleasant, and very willing to do whatever to make us comfortable in our new home. On both ends, the crew was upbeat and extremely helpful. It could have been a hard day, but all involved made us feel on top of things.

Carole

October 24, 2017

Everyone involved with our move were great from start to finish.

Mike

October 16, 2017

Kiki and both of his crews were awesome. All we hard working and professional. Would definitely recommend United to others.

Max & Rosemary

October 9, 2017

United; Chipman Moving and Storage are reliable, competent, careful and friendly. We have used their services three times now. They provide a great peace of mind in a very stressful situation!

Steve

October 4, 2017

All services from the estimate to the unloading and set up were excellent.

Christine

August 24, 2017

Makala from the Spokane,Washington office is truely amazing. Everyone did a great job,but she is a huge asset to the company. She kept me informed,called me every step of the way, and I could not have asked for better customer service. Any anxiety I had about this move, she squashed. I can not say enough good things about her. Above and beyond exceptional service. Also, the gentleman driving the truck who delivered my stuff in North Carolina...pretty amazing:) A couple of my construction levels were missing and he called me to inform me theybwerw located and would be delivered or mailed to me. That goes a long way.

Jeff

August 8, 2017

Move was overall good. I have used Chipman three times now. I was not happy about the value of the move although. I realize that summer is "high time" for moving prices, but being able to compare my 3 moves I was disappointed that moving a much smaller home with less weight actually ended up costing me more. If someone asked me for a recommendation I would first ask if a company was paying for them to move. If so, then yes I recommend. If they are paying out of pocket I would shop around. The biggest disappointment was with the Packing portion. A complete waste of money. I was trying to save time and energy and was wiling to pay for it. In the end not only was grossly overpriced, the lack of professionalism and the inability to put any type of thought into actually packing items in a logical sense.

Tammy

August 7, 2017

My only complaint was that there we things disassembled that were not put back together and I was told this would be put back together. They also stopped a shelves screws.

Richard

July 29, 2017

overall experience was pleasant. all employees very polite and friendly. one broken file cabinet and not wrapping our mattress as promised, but other than that, everything went well

Robert

July 29, 2017

We were a little cautious in hiring a moving company and got three bids. My friend was in the moving business several years ago so I called to get his advice. He gave me several tips and what to ask.
Long story short we were very glad that we chose United Van Lines. We received a binding contract instead of an open contract that could surprise you later. Our pre-move estimate was very good and thorough.
Once we signed the contract we were able to pick up some used boxes which helped a great deal. On moving day the driver arrived right on time and the other loaders were already there as well. We could not have asked for a more polite and efficient group to do the loading. They performed very efficiently the way they packed the truck with such care we knew that everything was VERY secure and would not be damaged in transit.
Our thanks to Spokane Valley United, our estimator,the office personnel and especially our driver and crews that loaded and unloaded our belongings.

Jill

July 18, 2017

The personnel from United that helped us with the move were exceptional.

Gail

July 10, 2017

Driver Brian was very though and professional. Movers worked very hard!

Ben

July 6, 2017

The packers did a lousy job, they left everything under the kitchen sink, boxes weren't marked properly, cords from electronics weren't together, shoes weren't all packed together I'm still missing 3 slippers, clothes were wrinkled in wardrobe boxes. I could go on but you get the picture.

Harold

July 5, 2017

Expertly accomplished. Driver was very courteous and cared for our furniture like it as her own. Her helpers were also courteous and helpful.

Robert

June 29, 2017

The salesman was professional, support and follow-up were almost, not quite, smothering and the packers and driver we friendly and hard working.

Loretta

June 12, 2017

Chipman Moving was professional and customer focused from the initial sales/survey contact, to the Project Manager, to the packing/move in crews and truck driver. Very impressive.

Bill

June 3, 2017

During a very stressful time, I could not have asked for more from United. From the sales rep to the move coordinator to the driver- everyone was always available, ready to answer any questions , and to help with the process in any way they could. A truly professional group of people!

Larry

June 2, 2017

All the staff and movers were customer oriented. Mikala followed up with us frequently to make sure everything was going smoothly. Brian, our driver, was extremely considerate.

Keith

May 14, 2017

Outstanding move across the board by United Van Lines. Scott Koach was outstandingly professional as a driver/lead, took the utmost care of our furniture, and hired the best two assistants in Austin and Spokane to load and wrap.

Ann

April 10, 2017

We have moved with Chipman United a number of times. We like all the personnel and have always been happy with all aspects of the move.

Deborah

April 4, 2017

This was not an easy move for us, as we are older. Having to have shuttles on both ends of the move made it much more difficult. They worked like crazy to get it all done.

Cammi & George

March 28, 2017

Moving is always a painful process, but this team at Chipman took away as much stress as they possibly could. Overall, we could not
have had a better moving experience

Sarah

March 28, 2017

I was very please with everyone involved in the move. Our driver Smitty was phenomenal. Mikayla and Jim in Spokane took great care of us. It was a great experience. Thank you.

Norma

March 25, 2017

Norma is my 72yr old aunt, a d I am POA.This move took place in dead of winter with 4' deep snow, and they had to cross the mountains to Everett WA. Nothing was broke, it was packed fantastically. The loader is Jenja master! They removed empty boxes and packing materials. Always kept me in the loop where they were. Sept up beautifully. Even thanked my uncle for his service in Vietnam, THAT was icing on the cake. They went overboard in making this easy, in our stressful situation. Purely a Godsend. The local united Van lines couldnt come pick up boxes, it snowed 4" here. lol Only complaint is local company were going to charge me approx $145 to pick up boxes and packing, when they were delivering to Everett (so no special trip). That isn't your movers issue, but local one. You guys rocked, and the guys were very helpful, and truly cared. Great experience!!! Debra Jones (POA)

David & Kathy

March 13, 2017

Quick & easy and the driver arrived at our new house on the date & time he stated. He also kept us apprised by cell phone.

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