Strong security questions are easy for you to remember, but hard for others to guess. Factual information, like your third-grade teacher's name, is better than things that may change, like your favorite restaurant.

For a strong password, do not reference personal or common information, like a pet's name or sports team. Do mix letters and numbers and use different cases. Tip: Use the first letter from each word in a sentence that's easy for you to remember. For example, "I eat apples every day" could be: "Iea$ed8".

Locating Your Subscriber/Member ID

Your Subscriber/Member ID contains both letters and numbers. It is located in the upper left of your BCBSNC Member ID Card under the name of the primary account holder.

If required, your Member Code is the 2-digit number to the right of a member's name. It may appear at the end of your ID on some documents and/or Medicare cards, but it is typically not needed when completing forms online.

Help - Current Members

For help with benefits, claims, billing, ID cards, and more you can go online or call us to get the help you need.

Call Us

Talk to a Customer Service representative with questions about your benefits, claims, ID cards, bills or other questions, call the Customer Service number on the back of your Member ID card Monday to Friday between 8 a.m. and 6 p.m..