BB Cares Residential Helpline: 877-253-6988We want your living experience with us to be truly exceptional. If you have a compliment or suggestion to pass along or need assistance with an issue or concern, we want to know. The BB Cares Helpline is a dedicated resident relations system providing you with direct assistance from our management team.

Please refer to the Service Request page for reporting maintenance requests/issues.

Community Management Contacts

Directions

From PA Turnpike I76: VanWyck Parkway to Bronx-Whitestone Bridge. After crossing the bridge, look for the Cross Bronx Expressway. Follow the Cross Bronx Expressway to the Bronx River Parkway north. Take the Bronx River Parkway to left fork for the Sprain Brook Parkway. Follow Sprain Brook Parkway to Route 287, left exit to Tappan Zee Bridge and Interstate 87 (New York State Thruway). Over bridge, take exit 13N onto the Palisades Interstate Parkway heading north. Take the PIP north to its end (Bear Mountain traffic circle). Follow signs for Route 9W north (3d exit off traffic circle). Take the first "West Point, Highland Falls" exit. This will lead you into Highland Falls, past the Visitor's Center and Museum, and through to Thayer Gate.

From LaGuardia Airport: Take the Whitestone Parkway to Bronx-Whitestone Bridge. After crossing the bridge, look for the Cross Bronx Expressway. Follow the Cross Bronx Expressway to the Bronx River Parkway north. Take the Bronx River Parkway to left fork for the Sprain Brook Parkway. Follow Sprain Brook Parkway to Route 287, left exit to Tappan Zee Bridge and Interstate 87 (New York State Thruway). Over bridge, take exit 13N onto the Palisades Interstate Parkway heading north. Take the PIP north to its end (Bear Mountain traffic circle). Follow signs for Route 9W north (3d exit off traffic circle). Take the first "West Point, Highland Falls" exit. This will lead you into Highland Falls, past the Visitor's Center and Museum, and through to Thayer Gate.

From Newark Airport: Take Interstate 78 West to the Garden State Parkway. Take the GSP north to the end and follow signs for the New York State Thruway (I-87) south. Exit Thruway at exit 13N onto the Palisades Interstate Parkway heading north. Take the PIP north to its end (Bear Mountain traffic circle). Follow signs for Route 9W north (3d exit off traffic circle). Take the first "West Point, Highland Falls" exit. This will lead you into Highland Falls, past the Visitor's Center and Museum, and through to Thayer Gate.

From Stewart Airport: Exit airport, make left turn onto New York State Route 207 to the New York State Route 300 interchange. Make left turn onto Route 300, cross New York State Route 17K to the Interstate 84 interchange. Take I-84 east to exit 10 (Route 9W). Make right turn onto 9W south. Take the second "West Point, Highland Falls" exit. This will lead you into Highland Falls, past the Visitor's Center and Museum, and through to Thayer Gate.

To the Balfour Beatty Communities Management Office/Community Center, 126 Washington Road: From the Stony Lonesome Gate, take Stony Lonesome Road to the end, make a left onto Washington Road. You will see the West Point Cemetery on your right as you are approaching the next turn. At the point where the Cemetery ends, turn left onto Buckner Hill and make an immediate right onto Biddle Loop. At the top of the hill, bear to the right to remain on Biddle Loop. Parking is on Biddle Loop, behind the Building. The Entrance is in the front of the Building.

From Washington Gate or Keller Hospital: Take Washington Road past the youth Center, and make a right turn onto Sladen Place, then take your second left onto Biddle Loop. Resident parking is on Biddle Loop, behind the Building. The Entrance is in the front of the Building.

From Thayer Gate: Stay straight on Thayer Road, which will turn into Washington Road. You will see the West Point Cemetery on your right as you are approaching the next turn. At the point where the Cemetery ends, turn left onto Buckner Hill and make an immediate right onto Biddle Loop. At the top of the hill, bear to the right to remain on Biddle Loop. Parking is on Biddle Loop, behind the Building. The Entrance is in the front of the Building.