Covid-19 Crisis: We Fulfilled all the Client Commitments by Ensuring Employee Safety

Covid-19 Crisis: We Fulfilled all the Client Commitments by Ensuring Employee Safety

By Softpulse Infotech, March 28th, 2020

Covid-19 Crisis: We Fulfilled all the Client Commitments by Ensuring Employee Safety

The crises of the coronavirus outbreak have disrupted the whole world. The largest economies of the world and stock markets have crashed. The governments are finding hard times in controlling this Covid-19 crisis. Several countries around have declared this situation as a crisis of war and emergency.

With sadly the thousands of casualties around the world, the Corona is one of the deadliest viruses the world has witnessed till date. The situation has worsened for all the businesses. The biggest countries (United States, Canada, China, Italy, India, United Kingdom, Almost every) around the world are facing the longest lockdowns.

The humans themselves are the carriers of the virus. Governments are advising everyone to stay at home. Hence to stop the virus spread and safety reasons, we advised our employees to stay at home. And For an organization like us, the employee’s safety and client commitments are equally important. Hence we decided to operate through work from the home approach. “Stay Home, Stay Safe” stay home for at least 3 weeks, don’t leave your home except for necessary tasks such as getting groceries or seeking medical care.

Below, we will discuss how we operated remotely and successfully implemented this approach for the first time in our organization.

The challenges

For a mid-sized organization like us, this work scheme was never implemented. Several critical data, login credentials, required system setup, and the speedy internet connection was incredibly important for us. The main thing was the office environment. For the ultimate productivity and creativity, a friendly office environment was needed.

The creative discussion between the team was an essential part of our work culture. These challenges were hard to overcome. The emails, chats, conference calls, and video calls can not replace the human to human interaction. Hence, before employing this work scheme, all these challenges were the top concern of our top management.

The safety of the employees

The workforce serves as the backbone of any organization. Positive minded happy employees are the driving force of any organization. Their safety and health should always be the first priority of any organization. Because they are ones who come to rescue during such difficult times.

The top management already started taking the initial precautions when the outbreak of Covid-19 was in the initial stage in India. The mandatory precautionary steps were already taken. Essentials such as hand sanitizers and paid leaves during the initial days were provided. But as expected, the situation was getting worse. Hence to avoid any further risks, the organization adopted work from home culture. They advised every employee to work from home.

We are always there to support the clients

As we always say, customer satisfaction will always be our priority. We put the client’s satisfaction and query solution at the top of every situation. Our team values deadlines and commitments. We make sure that the clients always get the regular updates of all their running projects. The daily updates and reports make them aware of their work progress.

Our team is always ready to help clients from all the difficult circumstances. Whatever the situation might be, the team of Softpulse Infotech has always got your back. We ensure each of our clients to stay positive and support the situation. Unless the situation worsens (we hope that never happens), our team is always there to support you. The commitments given to every client will always be fulfilled on time.

The fulfillment of client’s commitments was also equally important

If employees are the backbone of any organization then the clients are also equally important assets. Behind the success of any business, the satisfied clients work as the key driving force. In such a challenging situation, we could not leave them. We need to give them some form of support. The client’s businesses also rely on our services. Hence without thinking further, we took the decision of working remotely.

Work from home: The time of implementation

Taking decisions was easy, but its implementation was hard. The implementation of work from home was not easy. Transforming personal computers at home into the fully-fledged work setup was not easy. Several important files and data on the office setup were necessary for the ultimate productivity. Still, they made it possible. The dedication of each team member was commendable.

The top management even paid for all the extra amenities and facilities needed for every employee. The motivational words by the CEO really worked as the driving force for the employees. Everyone overcame their circumstances and delivered their best in such a stressful situation. The team proved that smart work, dedication, and team efforts can help us win the most critical situations in life.

A noble cause (our kind appeal)

The world is going through some severe circumstances. All those doctors, medical staff, police forces, and media professionals, who are working 24/7 for the safety of us. It’s time to show our gratitude. Here is a little suggestion by us which can help our heroes perform their duty even better. And also benefit all those who are in need of medication and basic amenities.

It’s a kind appeal to all of the clients to create a custom donation cart for the Covid-19 crisis. Let’s help the society by creating a custom donation cart at the end of every checkout. And donate all the money collected from the donation cart to charitable organizations in our locality. We are happy to create it for you.

The little donation by any shopper can save a life. Let’s work together, and fight these crises. If anyone has even better ideas to fight this situation, we are happy to hear from you. It would be a pleasure for us to help anyone with our skill sets to fight this disastrous situation. Let’s fight Corona together, and save humanity from the crises!!!

A little help to Shopify Merchants from us

At this moment of chaos, the Softpulse Infotech has come with a little solution that can help all the Shopify eCommerce merchants out there. We are extending the trial period of the below mentioned Shopify apps from seven days to thirty days.

This little move by us will help the eCommerce entrepreneurs out there to reduce the operating costs. And your website visitors will also be benefited by the ultimate functionalities provided by the apps. Below is the list of apps with an extended trial period.

Due to the saddening situation of Covid-19 Outbreak. We are extending the trial period of the Shopify app from 7 days to 30 days, Hurry now!!

Manage the order shipping with ease. All the leading logistics service providers are integrated into the app. Save time from data entry with the automated features provided in the app. Enjoy the app for free for the next 30 days.

Give your visitors the experience of the native app. Get the lightning-fast page load speeds with caching static resources such as Images, Javascript & CSS. The app is available completely free, hurry NOW!!

The final words

The situation of the Corona virus outbreak is scary for every business. We are also affected by this situation. But as they say, every situation comes with the solution. Let’s hope for the best. All the operations, all the web design & development work, app development projects, and SEO & digital marketing related services will be continued (unless the situation goes out of hands).

The team of Softpulse Infotech is always there to support during such a critical situation. For any queries, feel free to contact us at info@softpulseinfotech.com