Good airline

This was the first time that I've taken a B747-SP. In fact, it was a shortened 747. It's a little strange but this type of plane carries fewer passengers than a 747-400 but with an almost larger range. Obliging flight crew. Meals were very good. They followed the schedule. There was an overall feeling of security.

Appalling, don't respect their commitments

My wife and I were traveling with our 22-month old baby so we specifically reserved 3 seats together so we could better take care of and manage the baby on our return from vacation. However, to our astonishment during check-in a stewardess told us that we would be seated separately, with me 10 rows away from my wife and baby. What's more our baby was sick and did not like being separated (which is why we had specifically reserved adjoining seats in advance). During the entire length of the flight, no member of the flight crew tried to help my wife or to clean the seat where the baby had thrown up.

In short, I'm leaving this review in order to make sure that this type of incident, which I consider extremely serious and unprofessional, does not happen again since during the flight several passengers encountered the same exact problem.

The pleasure of travelling

We recommend this airline to go to Mauritius. The crew was extraordinary, friendly, kind, attentive. The meal, which included an appetizer, was very good. There were no restrictions. The airplane was a bit old, but still very good. No problems on takeoff and landing. Information, boarding, check-in: all perfect. In-flight entertainment was a bit limited, with a somewhat old screen. When you travel at night, though—as we did in this flight—, this isn't a problem.

CDG - Mauritius and Mauritius - CDG

2nd trip to Mauritius on Air Mauritius.

Departure was on 1/19/14 at 4:20 pm from CDG. Check-in was fluid and quick. Boarding started at 3:35 pm, with no delays, and they were always thoughtful when you had children, giving you a small priority.

Takeoff on the Flamboyant was on time, and to my great surprise there were interactive screens on board with a large choice of recent and older movies, animation for the children and games. The time passed much faster.

The flight crew was just as helpful and cheerful as before, the food was satisfying and the breakfast was very hearty.

The landing at the new Mahébourg airport was smooth and on time. Speed, efficiency and quick baggage claim. We were in the taxi within 30 minutes.

The return flight was on 1/31/14 at 11:35 pm and I don't have anything to add except there was a little surprise for the children on board: a bag with the colors of Mauritius with a hat, coloring book and stuffed toy. It was a nice touch.

Landing at CDG was smooth at on time. I am still very satisfied and I am looking forward to our next vacation with Air Mauritius.