CONSUMER LOGIN

Following our 25th Annual General Meeting held on Tuesday, April 12, we are pleased to announce and welcome our new Board of Directors for the term of 2011 – 2013:

President: Mimi Chan

Vice Presidents: Winston Wu

Treasurer: Jason Tam

Secretary: Addy Cheong

Directors: Francis Chen (Consumer Complaints)

Gilbert Lam (Consumer Education)

Bill Lau (Membership)

Simon Lau (Fundraising)

Dean Hsieh (Public Relations)

Eliza Yau (Consumer Education)

CCCA a registered non-profit volunteer-based organization founded in 1986 committed to consumer education and information which helps Chinese-speaking consumers to understand their rights and make informed and responsible decisions. In 2011, we have handled 431 phone inquiries, of which 36% are Mandarin speakers and 64% are Cantonese speaking clients. We have also provided 26 consumer education seminars at community centres or partner agencies. In 2011, we have hosted over 50 hours of radio and television programs. Our work is supported through government grants and donations. Donations and sponsorships are always appreciated as they help CCCA to further the scope and scale of consumer education in the Lower Mainland.

CCCA has been supported by a group of individual members. We would like to express our appreciation by mailing them updated consuming information regularly.

Moreover, we also distribute seminar schedule which notify the members about CCCA’s latest activities.

In addition, CCCA has recruited a team of experienced advisors, whom each represent their respective industries.Whenever we received a formal complaint, we would first consult these advisors for their professional opinions.

We would also invite these advisors to be the keynote speaker during our regular public seminars, where they would provide professional advice on their respective field to the attendees.

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One of the objectives of CCCA is to connect the buyers and the consumers.Besides protecting the consumers’ rights, we would also like to promote outstanding businesses to the public.

We welcome all businesses to register as business membership.A CCCA logo will be shown at the qualified businesses after the inspection of CCCA to guarantee their services quality.Shall you have any concerns regarding the application form; you are more than welcome to contact us.