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It’s the two starting points of any customer experience.

Summary:

In today’s episode of Agents Influence Podcast, host Jason Cass, the owner of The Insurance Alliance, the founder of the Grow Program and the author of the Amazon best-selling book Customer Service is Just Foreplay shares email feedback he has received about becoming a more successful insurance agent. Jason also delves deeper into explaining his Grow Program, designed to help agents transition into a social and digital business.

There is also information shared about the video series called “The Show” by Ryan Hanley

GROWlab event planned for September 2018 and the importance of data collection to improve the customer’s experience.

Show Notes:

●The kindness and generosity of humans exhibited during Christmas time

●Email feedback: Jason reads a message from a young insurance agent from Tennessee