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Shop policies

Last updated onDecember 23, 2013

Welcome to Chain Crochet! Thank you for stopping by my little shop to peek. Chain Crochet creates assemblage pieces from vintage and current materials to bring you one-of-a-kind designs. Every Chain Crochet piece is designed and handmade in Fayetteville, Arkansas with materials from all over the globe. Please take a look below at my suggestions for product care and shop policies.

Chain Crochet Care: Each piece of Chain Crochet jewelry is hand-made from various vintage materials and therefore requires delicate handling. Please follow our safekeeping instructions to prolong the beauty of your Chain Crochet piece. After each wear, gently wipe with a soft cloth and store in a safe place.

Chain Crochet Custom: All custom Chain Crochet orders will be uploaded to the Shop as CUSTOM RESERVED for 7 days. If the custom order has not been purchased after 7 days, then the piece will be released for general purchase.

Accepted payment methods

Apple Pay

Accepts Etsy Gift Cards and Etsy Credits

Returns and exchanges

Chain Crochet Return Policy: All Chain Crochet sales are final.

Chain Crochet Repair Policy: I will repair any piece purchased through the Chain Crochet Etsy Shop. If your request is less than 1 year from the date of purchase the repair is FREE. If your request is over 1 year from the date of purchase the repair is subject to a repair fee. This fee is contingent upon the nature of the repair and availability of materials. Please email croncketto [!at] gmail.com to request a repair.

Shipping

Chain Crochet Shipping Method: I charge a $5.00 packaging and shipping fee for any destination in the United States. For all other areas, I charge a $20.00 packaging and shipping fee. All items are shipped through priority mail, and you will receive a shipment confirmation from Chain Crochet through Etsy as soon as your item is on its way to you. If you would like a tracking number or additional insurance, please specify upon ordering.

Additional policies and FAQs

Chain Crochet FAQ's
1. Can I order custom pieces from Chain Crochet? I do accept custom design orders. In these orders, I request preferences for piece size, price range, and metal color. I often include customer's family heirlooms to create a design that is truly special and one of a kind for the customer. I will then create a custom piece that mixes in with the rest of the Chain Crochet line, so if you see the final product and decide not to purchase it the piece will be posted on Etsy for the general public.
2. Can Chain Crochet make identical replicas of any design? Each and every Chain Crochet piece is designed and handmade by me. Though I do create several pieces with similar looks, I very rarely create any two pieces that are exactly alike.
3. Where else can I buy Chain Crochet? Currently Etsy is the only place where Chain Crochet is sold online. However, I do sell to several local boutiques in Arkansas, Texas, and Tennessee.
*Have a question and need an answer? Email me at croncketto [!at] gmail.comi