GENERAL CUSTOMS: Custom pieces cannot be ordered through the website. All requests must be submitted to Daleno for review. Once submitted, we will send an image for approval along with a quote, all customs have an upcharge and 5 week delivery. Custom square images can also be ordered in any size between 6x6 inches and 54x54 inches, with pre-approval. Verticals and Horizontals sizes are based on ratios. An image maybe be cropped or compressed to achieve a size or look. Daleno X gloss is only available in 48 inches or smaller, no exceptions. The ordering process will be advised once the custom is approved by both Daleno and the client.

PHOTOGRAPHY: There is no embellishment to photography images. If requested, this is done with caution, we do not accept returns.

COLOR VARIATIONS: Overall color for Daleno Images cannot be changed. Slight color changes can be done on domestic embellished product only if it can be done with paint. Example: a flower in the tree is red, it can be painted over with another color to change the look. Specific color requests using Pantone are accepted and an upcharge may be applied.