Teams

Teams

Mark Raymond

CEO & Founder

The founder of Raymond Plumbing, Mark Raymond, had a very early start in the plumbing industry. Born in South Australia in 1971, Mark attended the Goodwood Technical High School – a trade school – at age 12. The trade experience he gained every day at this school kick-started his love of plumbing and gasfitting.

Mark joined the military at age 17 and during his service, he completed a plumbing and gasfitting apprenticeship. He also helped build the RAF base in Scherger, worked on Range control building in Singleton and also completed Facilities Management in Canberra for the Chief Engineer Office at Duntroon Army Barracks.

After leaving the military, Mark moved to Cairns and began working as a maintenance plumber for Tacoma Plumbing. Mark stayed with Tacoma for 8 years before realising his potential and so 12 years ago, he decided to start his own plumbing business. Ever since, Raymond Plumbing has flourished and Mark is thrilled to be doing what he loves to do, every single day!

On his days off, Mark enjoys bushwalking, running, bird watching, astronomy and rock collecting. He has a deep love of learning, so continuously pursues activities like learning new languages (he speaks Arabic and Spanish), acting classes and he is also involved in his local Business Network International group.

Mark Lancaster

Manager

Mark completed his plumbing apprenticeship in England and has also had the good fortune to work as a plumber further abroad in Spain and Sweden. Thankfully, Mark brought his extensive experience of gas to Australia and is now one of Raymond Plumbing’s greatest assets. As manager, Mark is one truly dedicated guy. He is first to arrive and last to leave on most days, is exceptionally well-organised and always goes the extra mile to ensure all our customers are 100% happy. In his spare time, Mark enjoys his hobby of landscape photography – a passion he shares and you’ll find one of his photos on the wall of our office.

Fiona Morey

Office Administration Leader

Fiona gained extensive experience in the service industry around Cairns before we had the great pleasure of recruiting her to the Raymond Plumbing team. Previously employed by a number of service-based companies in the security sector, Fiona has also excelled in previous roles as a property manager and in a position for local council. This vast experience has given her an amazing grasp on understanding what every customer wants and needs – she’s our customer service guru! Leading our office administration team, Fiona is likely the one you’ll talk to when you call us, so expect to be greeted by a friendly voice and treated like royalty.

Tom Cook

Team Leader

Fiona gained extensive experience in the service industry around Cairns before we had the great pleasure of recruiting her to the Raymond Plumbing team. Previously employed by a number of service-based companies in the security sector, Fiona has also excelled in previous roles as a property manager and in a position for local council. This vast experience has given her an amazing grasp on understanding what every customer wants and needs – she’s our customer service guru! Leading our office administration team, Fiona is likely the one you’ll talk to when you call us, so expect to be greeted by a friendly voice and treated like royalty.

Louis Slabbert

After emigrating from South Africa, Louis completed his plumbing apprenticeships in Australia and has been busy mastering his trade since, sharply honing his skills in gas and gas appliances in particular. As team leader for Raymond Plumbing, Louis is sought out for his high level of knowledge, as well as for assistance with quotes and reports. Louis loves spending time with his family in beautiful Cairns and enjoying life in general.

Brandon Nona

A man of strong faith, honesty and honour, Brandon is considered the ‘wise man’ of the Raymond Plumbing team. His colleagues marvel at his vast and unsurpassed knowledge of general plumbing and this knowledge is backed by an extremely good work ethic. If you have a tricky plumbing problem that other plumbers have had trouble solving, Brandon is the man you’ll want to fix it! Outside of work, Brandon spends his time enjoying the company of his much-loved family, being involved in his church and giving back to the community.

Joel Matar

Technical Wiz

If there is anything technical that needs working out or working on in the plumbing world, Joel is the person to call! A super-fast learner, Joel has mastered a number of technical plumbing concepts – such as Gas Servicing, Zip Heaters, TMV and Backflow – to an exceptionally high level. Joel has a very inquisitive nature, leading him to be open to continuous learning. Joel’s clever mind has also gained him the respect and admiration of his colleagues. In his spare time, Joel enjoys investing and spending quality time with his fiancée.

Johnny Lucarelli

Technical Wiz

Originally from Italy, Johnny met Mark Raymond (founder of Raymond Plumbing) when staying in Australia on an English Learning visa and they became firm friends. Due to Johnny’s exceptional character and skills, Mark says he ‘spent a considerable sum to bring him to Australia on an employment immigration work visa…” which was “money well-spent’, such was the impression Johnny made. Johnny has also made positive impressions on his colleagues and he is admired by his customers. His passion is Football (soccer), family, as well as great food and wine.

Emmanuel David

Emmanuel arrived in Australia as a refugee from Liberia (Africa) and was educated in the art of plumbing via a plumbing apprenticeship in Townsville. For the last four years, Emmanuel has been working hard at Raymond Plumbing and impressing his colleagues with his dedication and attention to detail. In fact, the owner of Raymond Plumbing, Mark Raymond, has said that Emmanuel is “one of the most amazing human beings I have ever met”, which defines Emmanuel’s personality, work ethic and intelligence. Outside of work, Emmanuel is passionate about two things – his family and football (soccer).

Billy Rekow

Intrepid traveller Bill Rekow is an apprentice at Raymond Plumbing who is completing his Certificate 4 through TAFE. Billy is a valued member of the team who consistently shows his dedication to hard work and his passion for learning. Billy has just returned from a year-long trip around the world, which fulfils his love of travel. He also loves spending time with his wonderful family.

Murray Maunder

Murray’s extensive experience in maintenance plumbing has given him the skills needed to spot and solve almost any plumbing problem. In fact, Murray is so knowledgeable that he often adds to the collective knowledge of the Raymond Plumbing team during meetings, training and everyday interactions – an extremely valuable trait. Murray is an extremely empathetic individual who will go out of his way to help out those in need. Outside of work, Murray enjoys spending as much time as possible with his family.

Jacob Neilson

Jacob is currently completing the second year of his apprenticeship and during this time, has definitely established himself as a valued asset to the Raymond Plumbing team. Jacob is an extremely hard worker who never says no to a challenge and always has a smile on his face. Jacob is known as the lighthearted team member who everybody wants to work with. Jacob loves his job, family and friends.