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JW3000A Jenn-Air Washer - Instructions

All installation instructions for JW3000A parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

First unplug the washer for the electrical outlet. You will need to tip the washer back to get to the bottom of the machine. There you will see the belt that drives the transmission and the water pump from the motor. Remove the belt and set it to the side. Then you will need to gain access to the top side of the machine by gently using a screwdriver to pry the front of the top up off the front panel on both sides then hinge it back out of the way. Use a nut driver to remove the two screws on the inside edge of the front panel and remove the front panel. Once the front panel is off you will see the water pump on the right hand side as you face the front of the machine. Remove the hose clamp on the water pump with the flat head screw driver or nut driver and use a pair of pliers to remove the compression clip on the water pump. Remove the 4 bolts holding the water pump in place. Reverse the entire process to put it back together. This job was very easy and I was only without a washer for 2 days because of partselect.com.

The pump was very easy to replace (3) screws, easy to reach with front panel off. (Less than 5 minut job. The brake assembly and thrust bearing was a little harder to do, but not bad at all. I found it best to flip the unit upside down to do the brake assembly. Replaced #10-24 x 1/2" screws with 2" long ones. Remember to do this (1) at a time, then back all (6) off a little at a time to release tesion on the 200lb spring. Swap out parts and tighten back down with 2" screws and then swap them back out for the 1/2" ones (1) at a time. I tipped the unit back on its side to install the bearing & pully kit. This takes some of the weight off of the main shaft allowing you to insert the spacers and split ring. The replacement parts seem to be of eqal or better quality to the originals. Machine runs quiet and smooth.

I had to remove the back lower panel with a nut driver (approximately 8 screws) as well as the front panel which is removed by poping the top of the unit removing 2 screws and swinging the panel down and lifting off. Remove the bleach fill cap (pry off). You'll need a long extension on your ratchet to remove the bolt holding on the agitator. Next remove the inner tub which is held on by 4 bolts. The outer tub is a bit more difficult. You will need to remove all 4 shoulder screws from the top as well as the six that anchor it to the spring assembly around the bottom skirt. Since it was 7 years old I had to muscle the outer tub and rotate it to get around the inner tub transmission flange. I'm not sure which of the 3 parts were leaking so I ordered and replaced all 3.I don't know if it was necessary but I scraped and cleaned the aluminum flange plates where the gaskets seated.At this point it was easy to replace the tub to housing gasket and tub/housing seal. During reassembly I also replaced the basket to centerpost gasket. I went with standard delivery but got the parts the next day.

It auger would barely spin and the machine would squeal to a stop after the spin cycle. After reading some other posts on here, I decided that it is most likely the brake so I bought the brake repair kit. Because the machine was old, I took the time to clean it while I was repairing the brake; thus the extra time, but it was well worth it.

1) go to hard ware store and buy 6 2" #10-24 screws; they will be required to remove and install the brake spring

2) you have to gut the machine (which is very easy) - working from the top * unplug, drain water, and move it to an open space where you can easily work on the floor around it, and where you have a wall to support the top panel of the machine * tilt washer on the side and remove the drive belt and pulley from the main shaft in the center * lower washer and then remove the front panel and raise the top panel to rest against the wall/backstop * remove the auger * remove the white top from the tub * remove any hoses connected to the plastic tub * now you can push the tub to each side so that you can remove the springs - it is easier if you have someone push the tub down from the top while you remove the springs with pliers. * remove the tub

3) remove the brake - working from the top with the tub turned upside down * remove every other screw from the break and replace with the 2" screws * remove the remaining original screws and replace with the 2" screws * now, release the screws so that the brake spring is release with equal pressure on each screw * remove the brake guts and replace with new

4) now would be a good time to clean out any mold and mildew

5) re-assembly is opposite of removal* * the springs are more difficult to attach, and I would recommend starting with the spring in the back, by the drain and working towards the front of the washer

My machine is now quieter than when we first bought it! The brake was the problem!

First I unplugged it, then removed the agitator and tub assemblies, then I tipped it back and removed the belt and pully and thrust bearings. After reading on here I learned the brake would stick and after installing the thrust bearing kit I found out I couldnt fit in the shims. That led me to believe the brake was siezed inplace so i couldn't fit in the parts. I removed the thrust bearing kit and removed the transmission assembley. I took apart the brake and found the two pieces had siezed together, after I got them apart I sanded both peices and lubed the shaft with high temp silicone like you would use on a cars brake system. I put the brake back together, BE VERY CAREFUL THE SPRING HAS ALOT OF PRESSURE! I then put the transmission back in, reinstalled the thrust bearing kit and it fit great. I put in the tub and agitator and washed clothes.

Repair was made by viewing on line video and owners manual. Once the machine was apart, the brake spring was the only tricky patr. Under a lot of pressure so be cautious. old bearing was removed and the new bearing installed. Machine reassembled. no issues.Thanks !!!

You do not have to remove any water lines to do this repair. Just unplug the machine from the electric outlet and tip it up on its back to make the repair. I removed the old belt and parts per the instructions. The new kit does not look like the old one. Make sure you mark the minimum and maximum marks with a sharpie on the plastic pulley before intalling it. This will help line up the cam bearing to test the spin cycle. The repair kit says to use the thickest washer but mine would not fit on so I used the thinner washer. Keep the other washer so that in the future if the plastic part wears down and you have spinning problems again you can replace it with the thicker washer. Also make sure you buy a new belt and replace the belt. I loaded it up with a full load of jeans and it works great.

Puddling on the floor. Water was leaking through the impeller bushing on the water pump

..First I sought the source of the water leak, by removing the louvered panel on the rear (4 nut headed screws hold it in place) and observed for water leaks during a wash cycle. This required that I re-position the washer and route the fill and drain hoses in order to stand behind the washer during its cycle to observe through the rear panel opening.

...There was no visible leakage of any of the hoses or connections but I could see the water puddle on the floor was coming from under the water pump located in the front corner.

...I wasn't able to peel the sides off the washer. I disconnected the rear hoses for hot and cold water and the drain hose. I removed the plate on the rear that orients the drain hose.

...I tilted the washer 90 degrees to its front using 2 x 4's to cushion the front so the machine would not be scratched.

....I removed the drive belt underneath. It was easy to remove by hand and did not require loosening screws on any of the pulleys.

...I disconnected the black exhaust hose from the tub with a screw driver and the white drain outlet hose with water pump pliers.

...I then reached into the front corner of the machine through the opening in the back and removed the water pump which is held in place by 3 nut head screws. I used a ratchet set to do this.

...I observed the water pump which is almost all molded plastic. The bushing area in the center attached to the impeller appeared to be wet and rusted. I assumed this to be the source of the water leak. I found the replacement on line at PartSelect site and ordered it. It was much cheaper at PartSelect then other sites.

....When the replacement pump arrived 2 days later , I compared it to the pump I removed. It matched physically including the pulley so then I installed it and re-assembled the washing machine in the reverse order from disassembly.

...I left the louvered panel off and observed the water flow for leaks during the first wash after re-assembly.

...There were no internal leaks and no puddling on the floor, so I replaced the louvered panel and put the washing machine back in place.

The water pump was a bit noisy during the 1st loadbut otherwise the machine ran well. After the 1st load the pump is quiet and the machine runs just as it did before the puddling occurred. It is fine.

After having done this I can say, it was uncomfortable and cramped to reach in through the rear panel opening to remove and replace the water pump. But I could not find a way to lift the top of the machine easily so I could removed the side panels to have better access to the water pump and hoses. If anyone knows a way to do that without unplugging and removing the electronics panel, that would be useful information. Please post it.

It can be done the way I described here because I did it, but that may not be the easiest way if the side panels can be easily removed it would probably be an easier repair.

Washer Made Screeching noise on spin & Rinse

Unplugged Machine, Turned Off Water, Disconnected water and drain hoses. Let water run from hoses ino bucket. Removed back plate where drain hose goes into back of machine. Used pliers to close the clamp holding to drain hose to remove it. I stuffed the exposed water pump opening with towels to keep water from spilling. At this point I leaned the machine over on its front so the back of the machine was facing skyward. I placed a towel over the motor in case water spilled it would not get on the electrical components. I removed the belt on the bottom of the machine from the water pumps pully. I then removed the three screws mounting the pump to the bottom of the machine. I disconnected the other hose from the water pump that comes from the wash tank with the pliers. Once disconnected I stuffed the ends of both with towels to keep water from leaking out. I took the new pump and connected the hose from the washer tub with pliers, mounted the pump back to the bottom of the tub with the three screws, replaced the belt, and reconnected the drain hose, and took the towel off the motor. I then replaced the back plate and set the machine upright. I connected all the hoses back up and plugged it in. It worked great. If you spill water on the motor you can dry it with a hair dryer.

Washer shakes violently during spin cycle

I used the instructions from others and modified them with tips and details based on my own experience:1. Unplug the power, turn off the hot/cold water valves and disconnect the hot/cold water hoses and drain hose. Tip: plug the drain hose with some paper towels to keep the stale water from dripping on your floors.2. Move the washer to an open area like a garage, and position it near a wall (or have a helper on hand who can help you prop up the washer top later). Tip: to simplify things, you’ll want to avoid removing the top completely. Removing the top completely involves removing the inlet water hose and all wires leading to the control panel and the door switch.3. Lay the washer on its side and remove the drive belt from the bottom of the washer.4. Place the washer upright again and remove the lower rear panel held by eight ¼” hex screws.5. With the rear panel off, you will see a black drain hose that connects the tub to the pump. Remove the hose at the pump with a pair of pliers. The hose is just held on with a spring clamp.6. Remove the front panel: pry the top off at 2 front hinge points with a flat head screwdriver. With the top up, remove two 5/16” hex screws holding the front panel and remove the front panel.7. Remove suspension springs: To easily remove the suspension springs, you will need about 12 quarters (or nickels) for each spring. I hope I can describe this part clearly. For the removal of each spring, tilt the top of the tub away from you as far as you can in order to stretch out the spring. Now insert coins between the gaps in the spring coil, alternating the coins on each side of the coil to keep the spring coil straight. Then tilt the top of the tub back toward you to release the tension on the spring and you should now be able to easily unhook the spring from the tub. The coins keep the coil stretched out for re-installation later. Repeat for the other 5 coils. Note: Others have mentioned using a metal electrical box for this, but I can’t visualize it.8. Now raise the washer top and prop it against the wall (or have a helper hold it vertical). Follow the small clear “water level” hose that runs from the control panel to the rear of the tub and disconnect it from the tub. It is just held by a small spring clamp.9. Remove the tub assembly. Remember the position of the tub before you take it out. Place a couple of 4”x4”s (or equivalent) on the ground to support the edges of the washer tub when you turn it upside down. With the springs removed, the drive belt off, and the water level hose and drain hose detached, you should be able to simply lift the tub assembly out. Lay the tub upside down on the 4x4s.10. Remove the snubber ring: There is no need to remove the flywheel if you have a small or fairly shallow socket (or an angled open end wrench). My small socket worked fine. As others have mentioned, remove the snubber ring by backing out the six 5/16” hex bolts that hold the snubber ring in place. Do not remove the bolts completely. The metal retaining plate is supposed to be under spring tension, but mine did not rise when I loosened the bolts, so I had to pry it up slightly with a flat screwdriver to form enough of a gap to insert the new snubber ring. Make sure the new snubber ring is seated evenly and re-tighten the 6 bolts.11. Reinstall: Place tub back into the cabinet, reconnect the thin water level hose, reconnect the drain hose at the pump.12. Spring re-installation: As you hook each spring to the tub, make sure the bottom of the spring is hooked properly to the bottom of the cabinet. Then tilt the top of the tub away from you to stretch the spring out in order to remove the coins. Then tilt it back toward you to remove the tension. Repeat for the other 5 springs.13. Re-install the front panel and the rear panel and place the washer top back in place. 14. Lay the washer on its side to reinstall the drive belt.15. Hook up your hot/cold water, drain hose, tur

I put the washer on the spin cycle and could see that the tub wanted to move. While it was trying to spin I leaned the washer forward and saw that the motor was spinning and the belt was turning, but the tub wasn't. Did some reading and it was the thrust bearing. I ordered the part and replaced them (very easy, follow the directions that come with the set). After install, the tub would spin.

Unplugged and removed the drain and supply hoses from the back; some water will run out so be ready for that. I laid the machine down on two 2x4s to keep from crushing the supply and drain nipples. Just follow the instructions included with the parts, all steps are straight forward accept for two things: 1. they talk about pulling down on the transmission shaft to slip on the retaining clip. With only the end of the shaft sticking out there isn't much to grab on to. I found by using a thin blade scraper inserted into the retaining clip groove, prying downward on the shaft I could then get a regular screwdriver blade into the same groove and expose the entire groove and slip on the clip. 2. they talk about "Adjusting Brake Disengagement" after studying this for a while it just refers to which thickness of thrust washer to use. After trying both the .062 and .032 I found that only the .032 would allow the retaining clip to engage. Rechecking the brake disengagement, everthing seemed to work fine. The machine now has a stronger spin cycle and even bath towels are ready for drying after the normal spin.

Plastic pulley broke

No one would sell me just the plastic pulley,they said that I had to buy the whole motor.160.00 dollars.I keep searching and found partselect.com and they had the pulley on line.I had my part in two days for about 12.00 dollars and it took about 5 min. to install.Just had to tap it lightly with small hammer to move it up the rod to fit in groves.Thank-you partsselect for being honest. BOB N.C.

I disconnected and moved the washer into the garage for optimum work space. Then I opened the top panel (by releasing the two retainer clips between the top and front panels with a putty knife inserted approx 2" in from each side) and taped a spacer block between the back of the tub and the back panel of the washer, to keep the tub from moving toward the back when the washer is tilted.

Then I tilted the washer back against my 2 1/2' high workmate bench (backstopped against the wall). After adjusting the tilt angle to provide adequate access to the bottom of the washer and insure it was was beyond the forward center of gravity, I began the repair.

Working from the bottom, I first removed the drive belt. Then the white dust cap, shaft retaining ring, plastic cam, pulley, and the various washers and bearings leading up to the brake assembly, making note of their order.

Then I removed three of the six 1/2" 10x24 brake stator retaining screws at alternating positions replacing each with one of the three 2" 10x24 screws I had previously purchased the hardware store. Then I removed the three remaining 1/2" screws, and slowly began to remove the three 2" screws alternating a few turns on each in rotation to evenly ease the 200 pounds of pressure from the brake rotor spring.

When the pressure was released, I removed the old brake stator and rotor and placed the new ones on the shaft, then re-compresed the brake rotor spring with the three 2" screws in alternating positions. Then placed three of the original 1/2" screws in the threee open positions, then replaced the three 2" screws with the remaining three 1/2" screws.

Then I reinstalled the remainder ot the parts in reverse order of removal.