Help please - Partner Determination

I found one of my problems and I am having difficulty finding the fix=2E I would like to determine my Employee Responsible Partner by using the Organization Model and then the Postal Code attribute=2E I am having difficulty adding the Postal Code comparison=2E

I copied Determination Rule 10000162 (Partner 1 - Employees for Responsible Org=2E Unit)=2E To this copy, I added Postal Code to the container, but have no idea how to connect this Container Element to the postal code of the Sales Prospect=2E Any assistance is greatly appreciated=2E

I'm new to SAP CRM area so excuse my thought if they are wrong=2E According to the description of the Org Det Rule (PARTNER_1) it accepts only one input parameter which is for the Responsible Org Unit=2E You might have to modify the underlying Function module of this Org Det Rule to include Postal code=2E Instead there might be another Org Determination rule which has both Resp=2E Org Unit and Zipcode=2E

On the other hand in your Org Model if you can assign values to Postal code Attribute of each Org Unit (or each Position under an Org Unit if multiple Positions under one Org Unit)=2E Based on the Postal code of the Sales prospect it should be able to determine the right Org Unit (or Position) which will use PARTNER_1 Org Det Rule to find the Employee responsible=2E Right?

You are correct, rule Parter_1 only accepts one input parameter=2E I copied it and added Postal Code to the container=2E I am not an abaper, nor do we have an experienced abaper on the project, can anyone tell me if I do indeed need to change the function module? This rule uses module CRM_ORGMAN_ORGOBJECTS_FIND_2=2E I have not found a rule that has both Org Model and Post Code in it, but I will look again=2E

I am assigned the responsible Postal Codes to the people who are responsible for them as attributes in the org model=2E With the existing Partner 1 rule, it reads the Org Model and responds with a list of people under that Sales Office=2E I need to have it select only one person and the only way I can do this is through post code because it is a 1 to 1 relationship=2E

In your Org Model under Sales Offices, can't you define Positions and assign Postal Codes to each Position=2E Also each position should have exactly one person (employee) assigned then it should work=2E Example would be if you have a Chicago Sales Office then create as many positions as there are Sales Reps in Chicago office (one position for each Sales Rep) and then assign set of Postal codes to each Position=2E Only problem with this is if more Sales Reps join in a Sales office then more positions will have to be created in Org model=2E

This is exactly what I have setup=2E Created the Sales Office, assigned Positions to the Sales Office and one Owner/User to each Position=2E We are on the same wavelength and both agree that it should work=2E However, I think the problem is in the access rule=2E When I add the Postal Code to the rule, it says the agent is not found=2E

Thanks for at least agreeing that logically this should work, now I just need to get it figured out configurally/programatically=2E

This is exactly what I have setup. Created the Sales Office, assigned
Positions to the Sales Office and one Owner/User to each Position. We
are on the same wavelength and both agree that it should work. However,
I think the problem is in the access rule. When I add the Postal Code
to the rule, it says the agent is not found.

Thanks for at least agreeing that logically this should work, now I just
need to get it figured out configurally/programatically.

To determine the Organization Data, I have modified rule 14000146 (Orgman_24) and added Postal Code and Product Category (Prod=2E Category does not work at this time, but I get the expected Org Data anyway)=2E Once I enter a Sales Prospect, the Org Data is determined=2E

Once the Org Data is determined, I want to take that information and the Postal Code of the Sales Prospect to determine the Employee Responsible=2E This is where my problem is=2E I would think that I could modify rule 10000162 (Partner_1) and add Postal Code to the container (like I did to Orgman_24), but this is not working=2E I'm trying to figure out how the functional module works, but cannot determine where the import fields are read=2E If I use Partner_1 as delivered, I do get the multiple Positions listed in a selection box, but my positions are a 1-1 relationship to the postal codes, so if I get this working, the selection box won't be needed=2E