TV FAQs

What TV packages can I get?

The Virgin Media TV package you can get depends on your broadband package – but you can see all options available during the signup process.

For Sky TV & Media options we can add various services at your request, like Sky Sports or Movies or one-off events. If you want anything different, just get in touch via phone, email or livechat.

Do I need to buy a TV package?

No not at all, it’s totally up to you. However, some of our broadband packages can be cheaper if taken with a TV or Media option.

Who is my TV provider?

If you’re in a Virgin Media cabled area your TV package will be provided by Virgin Media.

If you can’t get Virgin Media at your property, then we use Sky Broadband & TV who offer all the channels that you know and love, like Sky Sports and Movies.

What do I do if the TV isn’t working?

Please get in touch with our customer support team via phone, email or livechat, and we’ll be able to talk through any technical issues, arrange an engineer or put you through to the best team to help you.