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Customer Reviews

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Excellent

All reviews (1)

100%
would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

elizabeth m

August 2015

Well placed and very well presented hotel

Stayed here as a base while visiting friends and family all over London.

Easy to drive to and excellent links for tube with station a pleasant 5min walk away. The rooms were New England style, very well presented and clean, and they were serviced daily, breakfast was excellent with staff asking all preferences rather than set options. The reception area was more Victorian/Edwardian but equally well presented. The gardens are lovely although exits into garden were often closed as though we were being discouraged from using this lovely outside area. I think it's worth mentioning that the bar in this hotel is not open as such but you can request a drink from reception staff, although the wine options were very limited and I was not infact able to buy a glass of wine as the type I liked couldn't be sold by the glass, unfortunately for me it was Merlot or Merlot which meant I didn't take any, this was a bit of a disappointment. Also it is probably worth confirming with the hotel where your room is as ours was on the top floor but there is no lift and we did find the stairs a bit difficult, especially the last flight which are more narrow and steeper than the rest. Overall though a really lovely enjoyable stay