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It was Tet, so everywhere was expensive or booked up and after walking around for the best part of an hour we walked into this one and looked at a very large double room with a balcony and bathroom.

The room cost $15 a night and had a warm shower, TV and fridge, unfortunately the downside was a springy warn out mattress, no working air-con or fan (which made it really hot in the evenings), holes in the towel, stains on the sheets and there was a smell of dampness and damp patches on the ceiling. It defiantly needs a bit of a refurbishment!

I stayed for 2 nights with my girlfriend and had not read any of these reviews until we took the room on, luckily we never had any issues with the staff. They were really helpful and gave us a map and told us where the sights are and where to go for the fireworks display for Tet. They also arranged a bus to Hue for us for $10 (not sure if this was a rip off or not as travel in Vietnam is fairly expensive).

I did notice one of the guest arguing with the receptionist over a stolen sim card but we never had anything stolen from our room (although we always kept the key and didn't leave anything valuable in the room).

My only annoyance would be when we were booking up some flights for ourselves in our room, I sent my girlfriend to get our passports and they would not give them to her until we had paid, she even offered to bring the money down straight away or for them to come up to the room to collect the money but the receptionist just kept repeating; it's against our policy to give you back the passports until the money has been paid! This meant my girlfriend had to come back to the room get the money, pay reception and get our passports and by this time our information had timed out!

We couldn't connect to their wi-fi but instead used an open network, so that we didn't have to go down to the reception area.

Other than this we really enjoyed our time in Hoi An and feel this hotel should not reflect on the the people or town itself ;)

Stayed February 2013, traveled as a couple

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One word: rodents! I was looking for inexpensive accommodation, and this place was less expensive than other places I inquired at. The room was in the attic on the 4th floor, and there was an opening towards the stairs that made me ask if there was any chance of rodents coming in. I said I had food, and would it be safe in my room? They said it would be fine. I woke up in the middle of the night, and I heard a rodent in my room. The rodent had got into my food bag that I hung from the ceiling. I switched to a room they had listed at a higher price, and they gave me the same rate, which was decent. But, it was still on the 4th floor, and the rodents probably just come in right under the roof eaves. I had my food on a coat rack, and they jumped to open a hole in my food bag, and sunflower seeds dropped onto the floor. Thereafter, I showed the staff, and they saw the evidence, but they didn't offer anything for compensation. I asked for a place to store my food, and they said the reception desk would be fine, which was correct. But, the rodent(s) then went into the bag I kept my soap, and ate the soap. When I brought this up to the staff, they just kept saying that since they didn't actually see the rodent in my room, they wouldn't do anything. They were quite rude about it. I checked out to a much nicer hotel for $15, that was about 100 times better. But, even at check-out, the main staff member I dealt with tried to charge me an extra night, but then another staff member showed that the other staff member was charging the last night twice. The main staff member was yelling at me, and she said sorry once when she realized her mistake, but it was not very geniune.

Stayed January 2013, traveled solo

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We'd stayed there without knowing how the tripadvisor's users say about this hotel.actually it's hardly can say this is a hotel.it was a worst choice i've ever made during 15-day-trip. my laudry bag had been conquered by the ants family and it was a discusting experience which made me to throw my clothes away into the trashcan in the end.. my friend was shocked when she found an red ant walking through the bed she sleeps, right beside her head. Cleaness is totally awful in this hotel and also awful the manager. she tried her best to be kind before we decided to stay in there but turned out to be rude after everymoment we hand in our passports. Our room's airconditioner had a problem so we'd asked for a room change but all we could understand was she'll fix that so we should go out for trip and if it doesn't work after we comeback then we can change our room. Fortunately, the airconditioner had been fixed but in the night while i was just getting into the bathroom to take a shower she abrutly come into our room and ask for the remote control of the airconditioner. Probably other rooms had similar problems we had. Moreover, the manager rudely asked us for the key ,which turned out to be her fault to lost, but we've never heard "sorry" or any other excuse for that happening. OVERALL HORRIBLE EXPERIENCE THAT AFFECTED WHOLE TRIP IN HOI AN. NEVER COMING BACK HERE!!!!

Stayed November 2012

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It was the most terrible hottel in my trip.In the first time staff seems like very friendly but after that she looked irritated all the moment we'd stayed in herei recommend u never go thereeven the price is unreasonable and room,towels,sheet of bed is very very dirty.All of the room has a lot offf antsmy and my friends laudry was be house of ant. When i was sleeping on the bed they walked on my bodybecause of this hotel i felt hoi an is the most terrible city in my memory.You never never com this hotel

Stayed November 2012

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