Shipping & policies

Estimated Shipping

Most of my items are shipped in Biodegradable, Recycled, Poly Mailers so that I can ship First class. If the package is over 16 ounces, I will ship Priority.I ship within 48 hours. If you check my Reviews, you will see that I am quite speedy.

Payments

Payments

Most buyers purchase from my shop using PayPal or Etsy's Direct Check. These are easiest for me. But if you rather send a check or money order, that's fine too.Fiber folks must be conscientious and dependable because I have never had a bad transaction. If you need time to pay or have to cancel a purchase, just let me know. I'm naievely trusting and trustworthy.

Returns & exchanges

Returns & exchanges

If you aren't happy, let me know. I will do an exchange or give your money back, or whatever it takes to have a happy customer. Buying fiber is hard from a picture. Ideally, you need to feel, caress, and, yes, even smell it.

Additional policies

Additional policies

Please let me know if you have allergies to fragrances because I store my fiber with lavender sachets. I can rewash the yarn before I send it out.