Product Tags

Shipping Policy

Please kindly note that shipping time is determined by the specified items/categories that you have purchased as well as the shipping method for your package.

The entire time frame for order delivery is divided into two aspects:

Processing time: It includes order verification, tailoring, quality check and packing.

Shipping Time: Mostly refers to the period for items shipped from our warehouse to the destination.

Processing time for each category is listed in the corresponding item page where you can easily located for.

Please note that iDreamMart processing time may vary by the occurrence of hot season sale, holidays and force majeure. The related information will be noticed in an email or site’s illumination manner.

Your order will be dispatched from our warehouse after the finishing of packing, the shipping courier will be applied based on which you have selected while you were proceeding to order placement.

Please check below shipping methods available, and it may instruct you on determining which is a time saver.

Shipping Method

Delivery Time

Price

Air mail

15-20 Days

Free

Express

3-6 Business Days

$25 Per Order

Email for package shipment with the detailed tracking information will be sent to your mailbox for account registration. You may also login your iDreamMart account and find the related information by checking your order archive.

Return Policy

Before returning faulty goods, please contact us first via iDreammart contact form to discuss the issues you are having with the merchandise received. In over 90% of cases we are able to sort out the problem instead of asking customers to make returns.

If there are irremediable defects with the goods, you can return or exchange them under our 7 Days Return warranty.

You may follow the following steps to return the merchandise to iDreamMart.

1. As long as we confirmed the product defects, our customer service representative will send the return back address to you. 2. Make sure the merchandise is in its original packaging, and place it in a shipping box. 3. Describe the problem(s) of the dress(es) you have received. Print them or the email content with our customer representative into a paper. And put it into the return back package. 4. We will refund to you in 2-3 business days after receive your return back package and re-examining it from iDreammart QC(Quality Check) department.

Generally we advise you to return faulty goods by Post Office shipment facility rather than couriers like DHL, UPS which may cost much more.

For a kindly reminder that the package for return is in following conditions: