Locating Network Providers

Find Healthcare Providers at Your Fingertips

With so many changes in the healthcare market these days, it is understandable that one may find difficulty navigating their way through it all. Yet, the Joint Health Management Board (JHMB) believes that you shouldn’t find it difficult to locate the right healthcare provider for you and your family when you need one.

In partnership with its key vendors, the JHMB has created quick guides to help you locate network providers for your medical, dental, vision, behavioral health, and chiropractic care benefits. When contacting a provider, be sure to have your insurance card available–it contains plan information your provider will most likely need to answer your questions, including group number and network.

REMINDER: Don’t Throw Money Away

You can reduce your out-of-pocket costs and avoid unnecessary fees by using in-network providers. You often pay much less for in-network care because:

In-network providers agree to discount or reduce their fees for you as a member of the network.

You don’t have to file a claim; the provider does this for you.

Most non-hospital benefits are subject to only a copay. Whereas, when you use out-of-network providers, you pay a coinsurance of the Usual, Reasonable and Customary cost for most benefits (generally more expensive that a copay).

A provider won’t bill for more than the fee agreed upon by the network. Out-of-network providers often “balance bill” meaning they bill patients for the balance between what they want to charge for services and what the insurance company has already reimbursed them.

Delta Health Systems

If you are enrolled in an Anthem Blue Cross medical plan, Delta Health Systems’ website is your online resource for finding doctors, hospitals and other healthcare professionals that participate in the Blue Cross Network. Visit www.deltahealthsystems.com to search for physicians by name or location. Download the Delta’s flyer for more detailed step-by-step instructions.

Note: You will need to register on the site with your healthcare ID number before you are able to begin your search.

Kaiser Permanente

If you are enrolled in the Kaiser Permanente HMO medical plan, My Doctor Online makes it easy for you to choose the right doctors for you and your family!

In the Find a Provider section, under the map, enter your address or zip code, and choose a mile radius from the drop down box.

Chose a provider

Claremont EAP

FUSD employees and eligible dependents can access EAP Services by calling (800) 834-3773. Your Claremont Intake Counselor will do a brief assessment to help identify a provider that will fit your needs based on the presenting issue, your preferred locations/times, and any other personal preferences (i.e male/female, clinical orientation, any specific language needs, etc.). You will be referred to a provider that is also part of the Avante network in case you need further treatment covered under the Behavioral Health Benefits that Avante provides. You can also begin the process online by going to www.claremonteap.com/pages/help.html and completing the Help Request Form.

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Contact JHMB

If you have questions regarding your benefits, wellness offerings, and/or information provided on this site, you can send a message to the JHMB. We will attempt to respond to all messages within 1 business day.