HOFOR ASSET MANAGEMENT TRANSFORMATION

Lise Tarpe-Johansen, Programme Leader for HOFOR’s Asset Management project, was awarded the 2018 IAM Individual Achievement Award for ‘Transforming asset management despite the absence for any burning platform, business urgency or regulatory obligation’. This summarises the HOFOR journey so far.

The motivation to adopt asset management usually requires a pressing business need, a regulatory or other external obligation, or passionate senior executive ‘sponsor’. HOFOR had none of these: it achieves good service levels, has generally benign regulators, adequate financing and a collegiate leadership group.

Nevertheless, and largely owing to the insight, influencing skills and tenacity of the programme manager, Lise Tarp-Johansen, the company embraced a major transformation programme to introduce asset management concepts and business processes, including new competencies, culture and tools, simply ‘because it is the right thing to do.’

HOFOR’s asset management programme is strongly supported by senior management and a growing team of fast-learning champions. Lise and her team guided HOFOR’s business units to understanding and agreeing that asset management was the way forward.