6 6 C HAPTER 1 Preface In This Chapter About This Guide... 6 Browsers Compatible with Parallels Business Automation - Standard... 8 Connecting to Control Panel... 8 Your Control Panel... 9 Terms and Abbreviations About This Guide Below is the information for this document readers. Audience The audience of this Guide includes Company administrators that have the basic system administration knowledge. Using System Administrator Control Panel an administrator can manage the separate system services including Apache, sendmail, majordomo, proftpd, users and groups. Repair mode (file access to the broken system) is available via the System Administrator Control Panel. Workgroup Administrator Control Panel allows managing company website, user mailboxes, and mailing lists. Typographical Conventions Before you start using this guide, it is important to understand the documentation conventions used in it. The following kinds of formatting in the text identify special information. Formatting convention Type of Information Example Special Bold Items you must select, such as menu options, command buttons, or items in a list. Go to the System tab.

7 Preface 7 Titles of chapters, sections, and subsections. Italics Used to emphasize the importance of a point, to introduce a term or to designate a command line placeholder, which is to be replaced with a real name or value. Monospace The names of commands, files, directories, and domain names. Read the Basic Administration chapter. The system supports the so called wildcard character search. The license file is located in the licenses directory. Preformatted Preformatted Bold On-screen computer output in your command-line sessions; source code in XML, C++, or other programming languages. What you type, contrasted with on-screen computer output. # ls al /files total # cd /root/rpms/php CAPITALS Names of keys on the keyboard. SHIFT, CTRL, ALT KEY+KEY Key combinations for which the user must press and hold down one key and then press another. CTRL+P, ALT+F4 Feedback If you have found a mistake in this guide, or if you have suggestions or ideas on how to improve this guide, please send your feedback using the online form at Please include in your report the guide's title, chapter and section titles, and the fragment of text in which you have found an error.

9 Preface 9 Your Control Panel Your account (balance, payments, subscriptions, if any) can be managed using the Control Panel standard tools set - My Account zone. Your system can be managed using special tools control panels: Workgroup Administrator Control Panel - Control Panel add-on; System Administrator Control Panel - Control Panel add-on; My Control Panel - separate web based tool. So, you have logged in to the Control Panel. The interface is task oriented: you do not need to have all the links and icons displayed all the time. Please, click the tabs at the top of the screen to switch to the needed set of tools: Site. Create and configure websites, manage mail, and perform scheduled tasks; Note: You should have Workgroup Administrator Control Panel installed on your server for creation and configuration of your website. If you have no Workgroup Administrator Control Panel application installed on your server, you would not have Site zone in your control panel. System. Manage the system you subscribed for: manage users and groups, configure services, manage databases, manage domains, and install/uninstall applications on your server; Note: You should have the System Administrator Control Panel installed on your server to manage the system services, users and groups, databases. My Account. Everything connected with managing your Parallels Business Automation - Standard account and your subscriptions: here you can check your account balance, manage financial documents (view invoices, pay orders, etc.), change your billing address, generate renewal orders for your current subscription(s). In addition, here you can change your personal Control Panel login and password, set personal time zone (to make the system messages correspond to a time zone you are currently reside), use your personal mailbox, and adjust location of your Control Panel help bar (display settings); Upgrade Center. Your system upgrades (buy additional resources, register new domains). Here you can also upgrade your current Hosting Plan, or buy a new one; Help. Useful information about FTP, SSH, or settings and access to user documentation. In addition, the Trouble Ticket System can be provided at additional fee. Depending on the task selected (i.e., the tab), the different set of links and icons is shown on the screen. The screen is roughly divided into two panes: the menu to the left and the dashboard to the right. In general, the set of icons (or links) at the Control Panel dashboard duplicates the main menu functionality. However, the main menu shall be considered as the main navigation tool since it always shows the full set of control tools that correspond to the tab selected, without respect to what is going on at the dashboard. And Control Panel dashboard serves as operating tool. Note: The set of tools in your control panel depends on the hosting plan you subscribed for. If you need more applications than your current hosting plan includes, you can upgrade your hosting plan or change it.

10 Preface 10 Terms and Abbreviations Application - Program that performs a function directly for a user. FTP and Telnet clients are examples of network applications. Apache Web Server - A public-domain open source web server (often referred to as simply Apache). Balance - An accounting statement showing the financial condition of a company at a point in time, present assets, liabilities and net worth. Browser - GUI-based hypertext client application, such as Internet Explorer, Mozilla, and Netscape Navigator, used to access hypertext documents and other services located on innumerable remote servers throughout the WWW and Internet. Domain - A division of names guaranteed to be unique. Domains are related hierarchically in a naming model. Download - To copy data from a remote computer to a local computer. The opposite of upload. (Electronic Mail) - A system whereby a computer user can exchange messages with other computer users (or groups of users) via a communications network. FTP - File Transfer Protocol. Application protocol, part of the TCP/IP protocol stack, used for transferring files between network nodes. FQDN - Fully Qualified Domain Name. A fully qualified domain name consists of a hostname and domain name, including top-level domain. For example, is a fully qualified domain name. www is the hostname, yourcompany is the second-level domain, and.com is the top level domain. A FQDN always starts with a host name and continues all the way up to the top-level domain name, so is also a FQDN. GUI - graphical user interface. User environment that uses pictorial as well as textual representations of the input and output of applications and the hierarchical or other data structure in which information is stored. Conventions such as buttons, icons, and windows are typical, and many actions are performed using a pointing device (such as a mouse). Grace period - Time allowed a debtor in which legal action will not be undertaken by the creditor when payment is late. Handler - an internal Apache representation of the action to be performed when a file is called. Generally, files have implicit handlers, based on the file type. Host - Computer system on a network. Similar to node, except that host usually implies a computer system, whereas node generally applies to any networked system, including access servers and routers. Hostname - name given to a host (for example, to a Server). HSP - Hosting Service Provider.

11 Preface 11 Invoice - Itemized list of goods sent by seller to buyer. Usually gives prices, terms of sale, shipping dates or any other information relevant to the sale. IP address - 32-bit address assigned to hosts using TCP/IP. Each address consists of a network number, an optional subnetwork number, and a host number. The network and subnetwork numbers together are used for routing, while the host number is used to address an individual host within the network or subnetwork. A subnet mask is used to extract network and subnetwork information from the IP address. Mail Alias - Simply a forwarding address. Each alias you create simply forwards on to any address that you specify. aliases are often used to create handy replacements for long or difficult-to-remember addresses. Mailing List A list of addresses identified by a single name, such as When an message is sent to the mailing list name, it is automatically forwarded to all the addresses in the list. MIME - (Multipurpose Internet Mail Extensions) types represent the file types you can open with your web browser. Password - A secret series of characters that enables a user to access a file, computer, or program. On multi-user systems, each user must enter his or her password before the computer will respond to commands. The password helps ensure that unauthorized users do not access the computer. PHP - Hypertext Preprocessor, an open source, server-side, HTML embedded scripting language used to create dynamic Web pages. Public-key encryption - A cryptographic system that uses two keys -- a public key known to everyone and a private or secret key known only to the recipient of the message. Script - A list of commands that can be executed without user interaction. Spam - Term used to describe unsolicited or newsgroup posts, often in the form of commercial announcements. The act of sending a spam is called, naturally spamming. SSI (Server Side Includes) - directives that are placed in HTML pages, and evaluated on the server while the pages are being served. They let you add dynamically generated content to an existing HTML page. SSL - Short for Secure Sockets Layer, a protocol transmitting private documents via Internet. SSL works by using a public key to encrypt data being transferred over the SSL connection. Statement - Periodic accounting reports of a company's activities. Usually includes balance sheet and income statement. Subscription - Hosting services provided for a certain period at a certain price. Trial Period - A period of time you can use some services or goods for free, i.e., try them. Trial Subscription - A subscription with trial period when you can use a Hosting Plan for free, i.e., try it. Upload -To copy data from a local computer to a remote computer. The opposite of download.

12 Preface 12 URL - Short for Uniform Resource Locator, a way of specifying the location of publicly available information on the Internet in the form. The first part of the address indicates what protocol to use, and the second part specifies the IP address or the domain name where the resource is located. For example, the URL below points to a file at the domain Vendor - The source of supply, raw materials or finished goods throughout the production and distribution processes. Private Server - behaves just like an isolated stand-alone server that hosts your website(s). Web Server - A computer that delivers (serves up) Web pages. Web site - A site (location) on the World Wide Web. Each Web site contains a home page, which is the first document users see when they enter the site. The site might also contain additional documents and files. Each site is owned and managed by an individual, company or organization.

13 13 C HAPTER 2 Website Basics with Parallels Business Automation - Standard This Chapter focuses on creation and initial configuration of your website using the Workgroup Administrator Control Panel. In This Chapter Adding a Site Configuring a Website Deleting a Site Adding a Site To add a site: 1. Click the Site tab; Note: You should have Workgroup Administrator Control Panel installed on your server to create and configure websites. If you have no Workgroup Administrator Control Panel application installed on your server, you would not have the Site zone in your Control Panel. 2. Select the Add Site link at the left pane. The Add Site wizard will lead you through the site creation procedure. The first step is selection of a new site name (i.e., a domain); 3. Please, carefully read the hints on the screen and set the radio button to one of the variants of domain registration for the new site. Click the Next button. If you have selected a new domain registration, proceed with step 4. If you have selected other options (domain transfer, using domain from your current subscription, or registering a subdomain in a domain from your current subscription), proceed with step 5; 4. Select the domain registration period from drop-down menu. For specific top-level domains (like.us or.co) you will be offered to enter some additional information. Click the Next button. The form for a website IP address selection appears on the screen; 5. Select an IP address for your website: a Mark the Use existing IP address option button to use IP address, given to you by Hosting Service Provider, then select the IP address from the drop-down list; or mark Add new IP address option button to add a new IP address; b Clear the Share IP addresses with other websites checkbox if you want to create a IP-based website; Note: If you are not sure about what type of website you need, then leave this checkbox marked.

14 Website Basics with Parallels Business Automation - Standard Mark one or more checkboxes in Server aliases section if you want your website be available by one or more additional hostnames. If there are no available hostnames for your system, no checkboxes will be offered; 7. You should set the Administrative User to manage your website using FTP. You can choose an Existing User (normally, webadmin) and select a user name from drop-down menu, or add a New User, typing a user name (login) and password; 8. You can optionally type Administrative . This is the address of administrator for your website. Administrative is typically displayed on web server error messages and is used to report potential problems or bugs. Please make sure it is set correctly; 9. In the Options section: a If you want to make your website unavailable over World Wide Web you can check the Make your website public box, which is marked by default; b Prevent hot-linking checkbox. Hot-linking ("bandwidth stealing") by some site owner, refers to linking directly to non-html objects at one-owns website. The victim's server in this case is robbed of bandwidth (and in turn money) as the violator enjoys showing content without having to pay for its deliverance. The most common practice of hot linking pertains to another site's images. So, mark this checkbox to disallow hot-linking to your website content; 10. Click the Next button; 11. Select the payment method: a Mark the Use previous payments option button if you want to use your positive account balance; b Mark one of the active credit card option buttons if you want to pay online; c Mark the Pay later option button if you want to pay this order later in the Account/Billing section of the Control Panel. Note: If you have neither active credit cards nor positive account balance, click Finish to confirm your order, but you should pay for it later in the Account/Billing section of the Control Panel.

15 Website Basics with Parallels Business Automation - Standard 15 Configuring a Website If you have already created several websites, you should first select the website you need. To select the website you want to configure: 1. Click the Site tab. 2. Click the Select Another Site link in the left pane. Select Another Site list appears on the screen. 3. Set the option button to the website you need. 4. Click the Select button. After screen is reloaded the name of the selected website appears on the Site tab and on the left pane. To configure a website you may : 1. Upload content to your website. You can do it in three ways: a Using Microsoft FrontPage; b Via your Control Panel Website Files & Scripts manager; c Using FTP; 2. To make the general settings, click the Website Settings link. Using FrontPage for Your Website FrontPage Extensions provides Web-based and command-line administration for extending servers. Extending websites with FrontPage Extensions enables the site owner to author the site in FrontPage and delegates site ownership and administration credentials. Note: To configure your website using FrontPage, you need FrontPage Extensions installed on your server. To check the list of applications installed, click the System tab and select Applications. To enable FrontPage Extensions for your website: 1. Click the Site tab; 2. Select FrontPage Extensions. The form for creation of the website administrator appears on the screen; 3. Fill the form: a Type the name of a website administrator in the Administrator login name textbox (like john or admin); b Type the website administrator password in the Password textbox; c Click the OK button. As a result, the FrontPage user with 'Administrator' role assigned will be created.

16 Website Basics with Parallels Business Automation - Standard 16 Note: In addition you may enable Front Page Extensions at the Website Management -> FrontPage Management -> General Settings. FrontPage 2002 Server Extensions uses roles to manage user rights. Each FrontPage user is a member of at least one role that possesses corresponding rights. Your Control Panel allows assigning the following roles: Browser Has rights to view pages, view web document discussions, and read lists; Author Has Browser rights, plus rights to participate in web document discussions, subscribe to documents and lists, edit pages and directories, and edit lists; Advanced Author Has Author rights, plus rights to define and apply themes and borders, link style sheets, and recalculate a website; Administrator Has all rights from the other roles, plus rights to configure roles, create local machine user accounts, manage source control, create subwebs, manage web document discussions and subscriptions, manage server health, and manage usage analysis. All of these roles are per website in scope. So, the administrators in this list are website administrators. To perform some administrative tasks that affect settings for all websites on the server, you must be both a website administrator and an administrator for the server. To add more FrontPage web users: 1. Click the Site tab; 2. Select FrontPage Extensions. FrontPage General Settings appear on the screen; 3. Click the FrontPage Users tab.the list of FrontPage users appears on the screen; 4. Click the Add FrontPage User button. The Add FrontPage User form appears on the screen; 5. Fill the form: a Type the user name in the Username textbox; b Type and retype the password in the Password textbox; c You can mark one or more checkboxes in the Roles section of the form to assign one or more user roles; Note: You can add a new FrontPage user(s) without assigning a role. FrontPage users without any roles assigned have no access to a website content. A role can be assigned (or reassigned) to an existing FrontPage user at any moment. d Click the OK button.

17 Website Basics with Parallels Business Automation - Standard 17 To disable FrontPage Server Extensions (disallow connecting to your website via FrontPage): 1. Click the Site tab; 2. Select FrontPage Extensions. FrontPage General Settings appear on the screen; 3. Click the Edit button. FrontPage General Settings in editable form appear on the screen; 4. Unmark the FrontPage extensions enabled checkbox; 5. Click the OK button. To disallow anonymous users editing your website content using FrontPage: 1. Click the Site tab; 2. Select FrontPage Extensions. FrontPage General Settings appear on the screen; 3. Click the Edit button. FrontPage General Settings in editable form appear on the screen; 4. Clear the Site is available for public checkbox; 5. Click the OK button. If you have not used Microsoft FrontPage and would like to know more, see the official page of Microsoft FrontPage (http://www.microsoft.com/frontpage). If you want to know about advanced FrontPage Extensions configuration, please refer to Configuring FrontPage Extensions Using Parallels Business Automation - Standard Control Panel Checking That FrontPage Extensions are Set for a Website There are at least two ways you can check that the extensions have been set in your site. To check the FrontPage is set in your website root document directory: 1. Select the Site tab. 2. In the Website Management section of the left frame, choose the Website Files and Scripts. You will now see all the files that are currently in your 'Root document' directory which is the directory that will house most of the files that your visitors will see when they visit your site. If the extensions have been set correctly, you will see _vti_ files. The first is _vti_bin. If they are not there, choose the Help and Support tab at the top right side of your screen, and take out a new ticket so that the support can assist you. Another way to check your site is to use a FTP Client program such as CuteFTP or WSFTP etc. The extensions will be in this directory../home/youruseridname/yoursitename/html. This 'html' directory, is your 'Root Document' directory. Files must be in that or one of its sub directories to be seen by the visitors who browse to your site.

18 Website Basics with Parallels Business Automation - Standard 18 Publishing Your Website Using FrontPage To publish your website using FrontPage 2002 (Other versions may be similar): 1. Start FrontPage. 2. Click Open Web... on the File pull-down menu. 3. Find and choose the web content folder that is on your hard drive and ready for publishing to your website. 4. Click the Open button. 5. Click Publish Web... on the File pull-down menu. Specify the destination and other options in the popup form fields: a Type your website URL into the field at the top. b Make sure of tow entries in the panel that will show: Publish 'FROM' is the web on your hard drive you want to publish. 'TO', has the correct address of the site you are publishing to: c Enter the User ID and Password you offered when you added the Extensions in your Control Panel. The Panel at left should show your hard drive site files and the panel at right should show the directory that your files will be published to. You should see the _vti_ files in this directory that you have seen before (on page 17). If they are not there, contact support. d If you have sub webs or are not sure whether you do have them, tick that option. 6. Click the Publish button and FrontPage should start transferring your files to your site. To check that your website works, put the address of your site into your browser. If you do not see your website, adjust the network configuration on your computer as this described later in this guide (on page 18). Checking Your Website If your domain name 'has' been delegated to your account, you will see the index file in the 'Document Root' directory simply by entering in your browser and consequently once you have published your site, you will be able to check it by inserting that address. If your domain has 'not' yet been delegated to your account, you maybe have not yet entered the DNS information for this domain, at your Domain name provider's site and until you do this, your domain will not show in your browser. Maybe the site is still on another host somewhere and you do not want to move it until you have this new site set up so there is virtually no 'down' time. In both these instances, if you want to check what you have Published, you will first have to change a couple of settings in your 'Network Connections'. This will allow you to view the site in your browser, without having to delegate it first. To check your website in case your domain was not yet been delegated to your account: If you have Windows XP follow the instructions below. Other versions of Windows may also be similar.

19 Website Basics with Parallels Business Automation - Standard Open the Start menu and then open the Control Panel. 2. Click Network and Internet Connections. 3. Right-click on the Local Area Connection. 4. Select Properties from the drop-down menu. 5. On the Local Area Connection popup form that appears select Internet Protocol (TCP/IP) and click Properties. 6. Under the General tab of the next popup, in the bottom, change the network settings: a Set the option button from Obtain DNS server addresses automatically to Use the following DNS server addresses. b Type into the Preferred DNS server field the IP address of the primary DNS that Provider gave you when you opened your account. c Type into the Alternate DNS server field the IP address of the secondary DNS that Provider gave you when you opened your account. 7. Click the OK button. You should now be able to see your website even though it hasn't been delegated yet. This is because you are seeing it using your Provider Name Server, not the Internet. Important: You will not see the other sites on the Internet using this setting, only your sites with your Provider. Once you have finished checking you non-delegated website, you must go back to the point 6 above and change it back into Obtain DNS Server addresses automatically, then click OK. Restoring FrontPage Configuration in Case of Problems Say, you have enabled FrontPage Server Extensions and started configuring your website using FrontPage. After this, you upload files or scripts using other tools (e.g., File Manager or FTP). In this case, the FrontPage configuration (FrontPage users and their roles) will be broken, and it will be impossible to connect to your website using FrontPage. However, if you still want to proceed with your website management using FrontPage, you can restore the FrontPage configuration (please, follow the instructions below). In case of problems with FrontPage (to restore FrontPage configuration): 1. Click the Site tab; 2. Select FrontPage Extensions. FrontPage General Settings appear on the screen; 3. Click the Repair button.

20 Website Basics with Parallels Business Automation - Standard 20 Uploading Files and Scripts to a Website and Protecting Directories To begin navigating your website directories and files: 1. Click Site tab; 2. Select Website Files & Scripts. The list of directories and files containing in your documents root directory appears on the screen. The list of entries displays the following: Name. The name of a file or directory; Protection. If a 'lock' icon is shown at a directory name, then this directory content is available for selected users only: by a login (i.e., a user name) and a password; Size. A file size; Date. Last modified date. To select a specific directory or file, click the directory or file name. To upload an image or a document to your website: 1. Select the Files tab; 2. Browse to the directory you wish to upload the file; 3. Click the Upload File button. The Upload File form appears on the screen; 4. Fill the form: a Enter the file name and location on your local computer in the File to Upload textbox. Or click the Browse button to locate the file; b You can rename the file on uploading. Type the new file name in the New file name textbox; 5. Click the OK button to upload a file. To upload a script to your website: 1. Select the appropriate Scripts tab; 2. Browse to the directory you wish to upload the script; 3. Click the Upload File button. The Upload File form appears on the screen; 4. Fill the form: a Enter the file name and location on your local computer in the File to Upload textbox. Or click the Browse... button to locate the file; b You can rename the file on uploading. Type the new file name in the New file name textbox;

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