VoIP

There is absolutely no doubt in our collective minds that voice still plays a very important part in commercial communication, and it is recognised as the most likely way new business will communicate with a company, NGO or corporate entity that they would like to interact with. In fact, in our experience voice far outstrips email, SMS or any other forms of non verbal written communication in most business arenas, which is why we at MacroLan provide state-of-the-art commercial voice services that have been designed and built from the ground up to suit each individual clients commercial objectives.

VoIP, or Voice Over IP, burst onto the scene in the early 2000s in South Africa and promised to be the perfect communication solution for everybody from SMEs to large corporations. Unfortunately for many VoIP didn’t deliver on its promises: the cost was often high, call quality was low and calls were frequently dropped.