Derival said he was working in the back of the store when two men came inside with a gun, ordered him to the ground, then tied his hands using a telephone cord. Derival said he stayed there for about ten minutes while the men rummaged through the store.

"They went all over," he said. "[They pulled out the drawer] and got all of my money."

Authorities said the men stole around $7,000 from a bank bag of cash, then left. Around $2,000 of that, Derival said, was money sent by customers to their family in Haiti. The store is part beauty store, part currency wire service.

Derival said his store does not have security cameras, so the robbery was not caught on video.

"If on my way to get my kids if I stopped here I'd probably have a chance to see those people," said Henry Samedi, a frequent customer. Samedi said he got to the store minutes after the robbery.

Police are still looking for the robbers. It's not clear if the robbery was random. Derival said the customers who wired money will not be at loss, the company will.