Rider Instructions

BidRide is a unique ridehail platform that connects riders looking for on-demand or prebooked transportation to drivers of both rideshare vehicles and taxicabs in one easy to use app.

BidRide utilizes the bid-ask model to pair riders with drivers for the purpose of negotiating a mutually agreed upon price for a ride. With Bidride you will never get burned by unexpected surge prices and drivers will never work for less than they want.

Watch Our Rider Explainer Video Below!

To find a ride from your current location, input your drop off location on the top. On the bottom of the page chose which type of transportation you would like to use: a taxi or a rideshare vehicle. If you chose “No Preference” you will receive bids from both. Then in the middle of screen chose if you want an immediate pickup or future ride.

To book the ride for immediate pickup chose a price you would like to offer. The app will show you the suggested fare based on the type of vehicle you chose. If you selected “No Preference” you will receive the price of each type. You can adjust the price you would like to offer up or down based on your situation.

Next, confirm the number of riders by tapping on the screen and inputting the correct number. Once you are finished tap on the “Bid Now” button on the bottom.

NEXT

The rider sees the bids from the drivers as they come in. The information shown includes the driver’s name, star rating estimated time to pick up and price offered. The list is default sorted by the driver with the highest star rating listed first. The rider has the ability to filter using criteria such as closest vehicle or cost. The rider can choose any one or multiple drivers with which to negotiate for a ride by tapping on the bid and opening up the bid details page.

The rider is notified that a driver has accepted the rider’s initial offer, the rider can accept or reject that driver and chose another driver. The rider always has the final word in contracting a ride.

Once the rider contracts for the ride with a driver, the rider is asked to confirm the ride details and pay for the ride by taping the confirm and pay button.

When the vehicle arrives at the pickup location the rider receives an in-app notification. The screen also updates to include the route the driver will take to get to the drop off point, driver identification and a quick link the rider can use to share details of the trip with friends.

As soon as the ride is completed, the passenger receives a message offering them the opportunity to tip the driver, rate the driver and comment on the ride. The rider receives a receipt by email