Frequently asked questions

How to move data from Free- to Pro-Version?

This is a quite easy task, just create a backup in Free- and import it into PRO-Version.
That's how it's done:
Settings -> Backup and Restore your data -> Backup or Restore

Is the mileage logbook accepted by public authorities?

TripTracker provides complete and correct data collection but in the end it depends on you and if the data you entered is reliable and comprehensive.

Has my car an OBDII interface?

All light duty vehicles sold in North America since 1996, as well as medium duty vehicles beginning in 2005, and heavy duty vehicles beginning in 2010, are required to support OBD-II diagnostics, using a standardized data link connector, for state mandated emissions inspections.

Why is OBDII Adapter not working?

First of all you need to pair your adapter with the cell phone, same as with any other bluetooth device. For my optimized adapters the password is: 1234

TripTracker needs to know which car uses which adapter. Therefore you have to assign it to a car. Click here to see how this can be done.
Unfortunately it is impossible to get the absolute odometer value with OBDII but fortunately it can be calculated from another parameter. Therefore you have to enter your cars current mileage once.

Please uninstall all other OBDII Apps since they may block the connection to the adapter.

What is the difference between the Free- and the Pro-Version?

The Pro-Version everything included:
Export,
Journes,
OBDII Displays,
No ads
I only need to take a monthly fee for Sync-Plugin in Pro-Version since I also have to pay the rented servers monthly.

Why are that many permissions required?

TripTracker is a quite functional app and needs therefore some permissions. All of them are explained here.

How to set new permissions ( Android version above 6.0 )

Since Android 6.0 you need to explicitly confirm that the App is allowed to read/write to your file system. If you don't allow that the App will not be able to create your documents or backups and may not work properly. Please give TripTracker its required permissions by enabling them in the screenshot you can see here.