Civilization IV Complete Edition

Activation

When I try to activate Civ IV using the key provided, I get the following error message:

"Activation process has been terminated. Please make sure the SERIAL has been entered correctly.
Press BACK to attempt another activation, click MANUAL ACTIVATION to activate manually or press CANCEL to abort. In case the problem still persists please contact mailto:support@securom.com.

Too many activations on different PCs have been performed with the entered SERIAL. No further activations are allowed."

The serial is of format XXXX-XXXX-XXXX-XXXX-XXXX.

Am I missing something here? Or does the key gamersgate provided me just not work?

Replies

I sent you a message earlier but I had some web problems so I am resending the answer in case you did not get it. Here it is:
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According to the program error, it looks like your serial key was sent more than one from your computer. Try to play the game as if it was activated already. If it does not let you play then it is most likely an error in the activation severs. You can contact the support email shown in the message, they can reset their server to allow you to activate again. Some people with the same error have been helped by support. They might ask you to provide the key you used to activate your game. I hope it helps.