Explains your rights to you

Helps you prepare your emails

We provide a wide range of flexible email templates for you to adapt to your needs – just slot in the specific details for your case, and in a few short clicks your issue will be ready to go.

Creates a case file for you

Your case file is a secure online location for all important documents regarding your issue. You can upload photos, tickets, copies of receipts or external emails from before you raised your issue with Resolver.

Lets you record all your communications

One of the most important aspects of a complicated issue is keeping a record of all your correspondence regarding the complaint – Resolver does this for you automatically.

Lets you know when to escalate your complaint

If you’re not satisfied with the initial response from the organisation you have an issue with, our escalation process will let you know when you can raise your complaint to the next level of seniority and, ultimately to an ombudsman or regulator, where appropriate.

Here's what some of our 2,636,117 users had to say

I received a £60 parking charge and I was given the link to Resolver by a friend. This is an excellent tool, it would seem, to fight all sorts of cases. Well done Resolver, you enabled me to keep my responses tidy & focused & moreover have now had the parking charge withdrawn. I recommend the use of Resolver & thank them for their help, as I am sure their name behind all my correspondence helped bring the matter to the right conclusion.
Colin S
via facebook

We paid a parking fine in August, but since then had received several demands from the parking company, culminating in a letter from a Debt Retrieving company. Despite the fact that we sent proof of payment, we were not acknowledged. Resolver cleared this up for us in four days. Thanking them so much.
E Oscroft
via email

Great facility and guidance in writing a letter of complaint that ended in a very satisfactory outcome with a private parking charge notice being cancelled. So grateful for a speedy resolution to something that should never have happened. There was no need to escalate into further action but how satisfying and supportive to know this was available and could have been used if it were needed. Highly recommend this service to anyone who needs to complaint and, like me, not so good at putting it into words and in a structured way for sending. Template was easy to follow. The results speak for themselves. Thank you.
Pauline S
via facebook

We paid a parking fine in August but since then have received several demands from the Parking Company, culminating in a letter from a Debt Retrieving company. Despite the fact the we sent proof of payment, we were not acknowledged. Resolver cleared this up for us in four days. Thanking them so much.
E Oscroft
via trustpilot

I've just found that the Financial Ombudsman Service have ruled in my favour - RAC are giving me a prorated value of cancelled policy back plus £50 for additional grief I've suffered, I cannot thank you enough for your help
Phil Cumming
via email

Thank you, the Resolver team, it was easy to navigate my way around the website, but it resulted in a full refund of a Parking charge, I was so relieved,
Thanks again
Thomas Sharkey
via facebook

Gave the support and advice which helped me resolve a dispute over car hire damage in Sweden. Can highly recommend Resolver as a mentor and safety net.
Tom N
via facebook

Resolver facilitated a fantastic result through their complaints channel and saved me from what would have been at least a 5k garage bill. By giving me the means to formally complain I got an excellent result that actually exceeded my expectations. Many thanks resolver.
Graeme L
via facebook

I was having an issue with a car manufacturer. Initially they were not willing to help me. However by using this site they have now agreed to help me. Thank you to the creator of this site and fair play to the manufacturer, you came through in the end!
Nick GC
via facebook

Highview Parking provides

Using Resolver, you can submit an issue about 1 service offered by Highview Parking. Your case will be sent to the correct person or team at Highview Parking and escalated at the correct times, to the correct person, if required.

Highview Parking Private parking tickets

You can use the Resolver system to help you at every stage.
You can use it to escalate your issue to all two levels of Highview Parking complaints.

Want to start a complaint about Highview Parking?

Helping you with Highview Parking

How do I make a Highview Parking complaint using Resolver?

If you want to make a complaint about Highview Parking using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.

How does my Highview Parking case file work?

Resolver allows you to keep a record of any email correspondence sent between you and Highview Parking, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Highview Parking, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.

Is it free to make a Highview Parking complaint via Resolver?

Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).

Contact details

About

To help you get the best response from your Highview Parking complaint Resolver guides you through every step of the process.

To help you get the best response from your Highview Parking complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.

In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Highview Parking complaint.