Management is a key factor in the success of a company, but other factors such as interest rates are more important in company failures.
[Hint]

TrueFalse

2 .

Important managerial skills such as verbal communication skills, managing time and stress, managing individual decisions and recognising, defining and solving problems are behavioural skills and therefore cannot be learned effectively.
[Hint]

TrueFalse

3 .

A charismatic leader who does not consult employees regarding the substance of a significant change in direction, but uses their personal charm and energy to overcome resistance, is demonstrating aggressive timidity.
[Hint]

TrueFalse

4 .

Understanding of the five social factors that Parsons identified as covering the ways in which human beings form relationships forms an important element of matching skills in the managerial setting.
[Hint]

TrueFalse

5 .

Affective managers tend to display minimal non-verbal clues and do not give away their feelings by their body language or tone of voice.
[Hint]

TrueFalse

6 .

When non-verbal and verbal behaviours of an individual are conflicting, the body language used contributes more to the communication than do the words of the message.
[Hint]

TrueFalse

7 .

There are advantages and disadvantages associated with different learning styles, so one learning style can be seen as the 'best' and we should all try to learn it.
[Hint]

TrueFalse

8 .

Communication flows in your firm will be improved if you recruit people with exactly the same communication profile.
[Hint]

TrueFalse

9 .

Individuals whose perceptual system favours the auditory mode are well matched with those favouring an experiential mode.
[Hint]

TrueFalse

10 .

Kolb’s work on the Four-stage Cycle and Senge’s work on learning styles are connected.
[Hint]