Saturday, 30 January 2016

E.L.F Haul

Today I received an order from e.l.f and thought I'd share my purchases with all you guys, as it's something I haven't really done before. It felt like my birthday this morning as I'd completely forgotten what I'd ordered and paid for way back in November. Yes, I ordered all these goodies practically 3 whole months ago, but that's not because of e.l.f, in fact they deserve some recognition for their wonderful customer care team. If you follow me on Twitter you may recall my tantrum over Royal Mail's mess up, as they sent my order back to sender after one failed delivery attempt without waiting the standard amount of time for me to reschedule. Unfortunately I didn't find this out until after I'd taken 2 days off to sit around at home all day waiting for my item when they'd assured me of it's arrival, even though it was probably half way back to America at that time. When I finally became privy to this information I contacted e.l.f and they understandingly rearranged to resend my order straight away, and offered to issue a refund if I no longer wanted it. Which made me a very happy bunny and allowed me to kinda forgive Royal Mail, more so as they actually did their job this time round!