Guest Ratings

Cons: The breakfast was little to be desired. That was my only complaint.

7.0

Anonymous

Good

08-11-2017

Pros: cleanliness

Cons: Continental breakfast was lacking to the point of why even offer it. And the walls are thin. We had noisy neighbors. But it was not that annoying. Overall, I would stay again. But off a better continental breakfast.

10.0

Anonymous

Exceptional

08-11-2017

Pros: Great price, great location, very nice hotel!

Cons:

6.0

Anonymous

Pleasant

08-11-2017

Pros:

Cons: Mold in the bathroom

5.0

Anonymous

Fair

08-11-2017

Pros: Location, location, location. Every road we drove took us to something amazing. And being rite next to the mammoth site was awesome for our kids

Cons: The recliner did not recline. This made it extremely hard to relax after a full day of outdoor activities in the heat of summer

6.0

Anonymous

Pleasant

08-11-2017

Pros: Location.

Cons: The continental breakfast was very poor.

2.0

Anonymous

Poor

08-11-2017

Pros: Clean. good rates.

Cons: Room was not cleaned until afternoon despite numerous requests at 9am, 10am,& 11am. Staff not available on several times for assistance. Stayed here since the 1990's but now I am thinking about taking my business to another motel.

7.9

Anonymous

Good

09-28-2015

very nice

Pros:

Cons:

8.8

Anonymous

Excellent

08-24-2015

Fabulous

Pros:

Cons:

8.3

Anonymous

Very Good

06-20-2017

Hotel met our expectations

Pros: Hotel was clean Location was good Staff was friendly

Cons: Not much for breakfast bar

6.3

Anonymous

Pleasant

06-05-2017

Pleasant

Pros: The property was located next to the Mammoth site and travel route to Angostura Reservoir was convenient.

Cons: The tub drained VERY slowly. Both the sink and tub could use some Liquid Plumber.

5.8

Anonymous

Okay

08-15-2016

OK but one night was...

Pros: Location was OK. Walking distance to a pretty good restaurant for dinner. OK if you are looking for standard lower cost accommodation with no frills.

Cons: The included breakfast was less than basic, would have been better to not offer it. One of the rooms had a really unpleasant smell !

7.5

Anonymous

Good

08-11-2016

Good

Pros: Pleasant

Cons: Beds

5.0

Anonymous

Fair

05-30-2016

Disappointed in service

Pros:

Cons: When we arrived our toilet seat was broken. It took 2 days and several reminders to get it fixed. Staff was not friendly. When I checked out I had to ask the manager to come out and print me a new receipt since I was leaving earlier than I intended. Felt like I was bothering him. The breakfast was quite meager and there was no one there to see when more food was needed by the guests. My experience here left a bad enough taste that I avoided Super 8 motels the rest of my vacation!!

7.1

Anonymous

Good

03-07-2016

Good

Pros: Great restaurant within walking distance

Cons: No hot water, no coffee available after breakfast

7.5

Anonymous

Good

06-19-2017

Good

Pros:

Cons:

10.0

Anonymous

Exceptional

04-05-2017

Exceptional

Pros:

Cons:

7.1

Anonymous

Good

10-11-2016

Good

Pros:

Cons:

7.9

Anonymous

Good

06-23-2016

Good

Pros:

Cons:

8.3

Anonymous

Very Good

06-14-2016

Very good

Pros:

Cons:

7.5

Anonymous

Good

08-17-2017

The Hotel was close for...

Pros: The room had a recliner, which was comfortable.

Cons: The breakfast was a little disappointing, it said continental I expected more choices of muffins, differents fruits. etc.

7.9

Anonymous

Good

08-14-2017

Nice stay nice staff

Pros: Need a little more vaiety at the breakfast bar.But the staff was delightful.

Cons: Only that it didn't have fresh eggs and sausage,or sausage gravy.

10.0

Anonymous

Exceptional

08-14-2017

We had a very peaceful...

Pros: Extremely pleasant and professional staff, and wonderfully clean. Location was perfect for us!

Cons: Breakfast choices.

5.0

Anonymous

Fair

08-13-2017

Did get $20 discount for...

Pros: Air conditioner, warm water,

Cons: Not having outlets that didn't work

9.2

Anonymous

Wonderful

08-12-2017

Superb

Pros: Staff was excellent and worked with me on a booking issue.

Cons:

10.0

Anonymous

Exceptional

08-07-2017

Exceptional

Pros: Extra friendly staff.

Cons:

9.6

Anonymous

Exceptional

08-07-2017

Great place as long as...

Pros: Great ppl. Very accommodating.

Cons: Breakfast was bad. Waffles had mold, all dairy products were either on last day of expiration or expired

5.0

Anonymous

Fair

08-05-2017

I got what I paid...

Pros: It is located right where the Mammoth Site is and there's a nice little restaurant close by.

Cons: Hotel a bit rundown. TV cable service did not work properly. Many missing channels. Asked for handicap accessibility room when booking but did not get. Wife had to wheel herself down to the lobby to use restroom.

10.0

Anonymous

Exceptional

07-17-2017

very nice great for our...

Pros: It was very nice enjoyed the stay!

Cons: all I can say is there should be picnic tables out in the yard. We brought our own lawn chair but picnic tables would have been great

9.6

Anonymous

Exceptional

07-10-2017

Great place to stay

Pros: The staff were excellent, and it was in a great location nearby a few fast food places and restaurants and just down the hill from the Mammoth exhibition.

Cons: The coffee was average (at best!).

3.8

Anonymous

Poor

07-07-2017

Poor

Pros:

Cons: Smelled like cigarette smoke. Carpet dirty and stretched out. Bumpy enough to trip over. Hair left in bathtub. Dirty coffee maker. One shampoo, no conditioner, and only two soaps for three people. Could not find laundry room and no one was at the desk to ask.

9.2

Anonymous

Wonderful

07-06-2017

A Mammoth time in Hot...

Pros: For the price I paid and the convenient location plus the friendly staff and cleanliness, I was well satisfied.

Cons: The complimentary breakfast was not my favorite, but OK.

6.3

Anonymous

Pleasant

07-04-2017

Pleasant

Pros: Beds and pillows were hard morning continental breakfast was terrible the waffles were left out exposed only a few choices . Also noticed two flag poles out front one was for the state flag the other for the US flag. no flags were being flown. the owner or the manager was not flying the flag because its not required. I'm a veteran along with two others I met in the lobby. this was a weekend to celebrate or independence show some respect for our fallen and those who serve. those veterans pay the tab to help keep your doors open. I will not stay in a super 8 again

Cons:

8.8

Anonymous

Excellent

07-04-2017

Close to National Parks

Pros: Located slightly out of the way but not too bad. Room was quiet,beds comfortable. Plenty of parking. 20minute drive to Wind Cave National Park. Not far from Custer State Park.

Cons: Poor breakfast choices but typical for the region.

6.3

Anonymous

Pleasant

07-01-2017

Good beds but cramped room

Pros: Beds we're comfortable

Cons: Room with two queen beds was very cramped. Bath and sink also very cramped.

8.3

Anonymous

Very Good

06-24-2017

Just another Super8

Pros: Was next door to a very good restaurant. Was easy to find.

Cons: Toilet ran all night. Finally figured out the chain was getting caught in the flapper valve. So after using the toilet you had to raise the handle until chain came out. Toaster waffles, biscuits and gravy, yogurt, cereal, and toast pretty much it for breakfast.

5.8

Anonymous

Okay

06-23-2017

They don't honor their commitments

Pros:

Cons: They don't honor a confirmed room rate, even when shown they have agreed to it through a booking agency. They make you pay rack rate at check in. Internet does not work, even after logging on.

7.1

Anonymous

Good

06-23-2017

Just ordinary

Pros: Beds comfortable. Nothing special about the room, just ordinary. Restaurant next door had good food. Breakfast merely adequate.

Cons: Wi-Fi very slow.

8.8

Anonymous

Excellent

06-16-2017

A So, So Super 8

Pros: The location was just OK. There was steakhouse close by, but we chose to go back into town.
The staff was friendly, but I get frustrated with having to deal with people who don't listen to me. I make sure to state our needs up front and most of the time the staff seems to be stuck with a script they must follow. This means we have to repeat things sometimes several times.

Cons: Super 8 motels, in general, have gotten very bad about what they offer for breakfast. Real butter is not offered. The fruit was already gone. The sweet rolls were packaged in cellophane bags and probably a couple of days old. So, a decent breakfast is no longer available.
The staff was friendly, but I get frustrated with constantly having to deal with people who don't listen. I make sure to state our needs up front and most of the time the staff seems to be stuck with a script they must follow. This means I have to repeat things sometimes several times.
In this case we need a room close to parking because I have medical equipment to lug in. I stated this on the reservation and repeated it when I reached the desk. After receiving a room assignment, I had to restate this to the staff and get the room changed.

10.0

Anonymous

Exceptional

06-14-2017

Exceptional

Pros: The location is right next to the Mammoth site and Woolly's Grill restaurant.

Cons:

6.7

Anonymous

Pleasant

05-18-2017

Good value for the money

Pros: The hotel was a great price and had all the amenities we needed.

Cons: The property was fairly dated and the breakfast was not much. The hotel had post-cards for sale, but the manager didn't know how to ring them up or didn't want to be bothered. We were over-charged by a lot both times we bought some. However, at such a low price, it wasn't a big deal, but... I was charged 20 cents extra to cover the tax on two thirty-five cent post-cards. Basically, he didn't want to make change.

5.4

Anonymous

Fair

05-15-2017

Port breakfast

Pros: Price

Cons: The breakfast

6.7

Anonymous

Pleasant

05-14-2017

Probably would not stay again

Pros: Clean and fairly quiet

Cons: Breakfast was poor and host at desk was very hard to understand and very, very slow

6.3

Anonymous

Pleasant

05-09-2017

Pleasant

Pros:

Cons: The beds were small and hard.

10.0

Anonymous

Exceptional

05-02-2017

Hot Springs Super 8

Pros: Beds were very comfy &amp; in a very quiet location with a restaurant next door. We had our yellow Lab with us and we asked &amp; were given a ground floor room close to the Exit for potty breaks. Breakfast was slim pickins; it could have had some more options. Bathroom was way too small but clean. Otherwise clean place to stay.

Cons: Breakfast options could have had more options to choose from.

10.0

Anonymous

Exceptional

11-14-2016

Any closer to the Mammoth...

Pros: Great location- right next door to the Mammoth Tar Pit at Hot Springs; Guest laundry was a bonus; Staff were very polite &amp; cheerful; and they have an abundant collection of information on the surrounding area &amp; attractions. Delivered everything I expected from a Super 8.

Cons: Breakfast wasn't as varied as I hoped.

8.8

Anonymous

Excellent

10-28-2016

No complaints

Pros: $40 per night including breakfast (off season) - perfect location - friendly staff - comfortable beds. We just needed a clean place to spend the night. This was it.

Cons: Walls are really thin.

5.8

Anonymous

Okay

10-17-2016

Okay

Pros:

Cons: Breakfast was poor precooked waffles. Juices were watered down not a selection at all to eat.