FAQ’s

The Joining Process

How Do I Join?

It’s a really simple process – and it’s all handled here on the website. Click on join now from the main menu, choose the Gym you want to join, select your type of membership, and away you go. You’ll be a member in just a few simple steps. You can even join The Gym now and delay your membership starting date by up to 1 month.

Can I try before I Buy?

Hey, we don’t call ourselves the flexible gym for nothing. That’s why we offer a range of Short Term Passes to suit every want, need and workout regime.

Providing you’re over 18 years old, you can join up to one of our Short Term Passes for one, three or five days.

Day Memberships are available from just £4.99 with three and five day Multi-Day Passes available from just £12.99 that can be found on our Day Membership Pass page.

What is minimum Age to join the GYM?

You need to be 16 years old to join The Gym.

Can I cancel my Membership?

You are not contractually tied to us for any specified period of time. That means you’ve got complete freedom to cancel at any time, with no penalties at all.

Does the GYM have Corporate Scheme ?

The Gym’s Fit For Work corporate scheme is built around the concept of flexibility – so you choose how you want the corporate offer to work. For more information on Fit For Work please contact the Manager of your local Gym.

Reduce

What is Reduce?

Reduce is an effective, flexible weight loss program designed to cater to your individual convenience. It provides weight loss guidance and supplies healthy meals to your home or office, while taking care of portion control and nutritional balance for you. All you need to do is register and dig in!

How much weight can expect to loss?

With the right follow through, you can lose up to 4 kilograms per month.

I have a hormonal imbalance/ PCOD and have tried and failed to lose weight before. Will Reduce be the answer to my weight loss woes?

Yes. Follow the advice of your Reduce counsellor and this program may well prove to be your way to weight loss

I have doubt. Is Reduce safe for me?

Yes. You won’t be put on a diet that’s high in protein.

If I am not satisfied with the taste, can I add flavour enhancers to my meals?

Yes. You can customise your Reduce meals with herbs, spices and vegetables- in consultation with your counsellor, of course.

What if I don’t like the taste of particular product?

Reduce offers you a variety of products to choose from. You can simply avoid the ones you’re not too fond of eating.

Can I continue the program while travelling?

Yes. Reduce was designed for people with busy schedules, who are constantly on the go. What matters is your decision and discipline to stick to the program.

Do I need to add exercise to my routine to lose weight with Reduce?

No. Reduce allows you to lose weight without exercise. However, adding some physical activity to your routine will not only help you improve the results of your weight loss, but will also help keep you fit.

Are Reduce meals safe for any age group?

Yes. Reduce meals are prepared from all natural ingredients and are safe for people of any age.

is the reduce program suitable for any age group?

Reduce is suitable for anyone between 14 and 55 years of age.

what if i am allergic to a certain ingredient?

You can choose to avoid ingredients that don’t agree with you.

can i go on the reduce diet while lactating? when is the right time to start?

Yes. It is ideal to wait 3 months after delivery to begin the Reduce program.

i prefer eating fresh food over packed food. can i eat homemade salad and dal?

Yes. You can continue eating home-cooked meals as long as you follow your Reduce expert’s advice on ingredients and portion control.

Most popular faq's for the month

how much is the gym per month?

As our monthly price differs from gym to gym, please check the webpage of your chosen gym(s) to see the monthly price. You can check this information on the Find a Gym page.

can i have a no joining fee offer?

Great news if you’re a student, as most of our Gyms will provide a discount to the joining fee. To see if a discount has been applied and how much, please enter your valid NUS Extra card number in the appropriate box and click ‘APPLY’. If you cannot sign up with a valid NUS Extra card, please check the webpage of your chosen gym(s) to see if there are any current offers related to the joining fee.

i am under 18, how can i book my induction?

We will try and contact you on the phone or over e-mail within 2 working days of you joining The Gym. If you have not received any communication within 2 working days, please log in to the Member’s Area and select the ‘Contact Gym’ option on the bottom of the right hand menu. Please then select ‘Under 18 Induction’ in the ‘Nature of Contact’ dropdown menu and type ‘I want to book my induction, I am under 18’ in the ‘Subject’ field. You will then be contacted and an induction booked.

how do i change my ‘home’ gym?

Did you know from as little as £1 extra a month you can have access to an additional Gym(s). Please login to the Members’ Area and select ‘Solo/Bundle Membership’ or ‘Twin Membership’ for these options. If you’re sure you want to change your ‘home’ gym please contact us to discuss your options.

Equipments & Facilities

will i be shown how to use the equipment?

Yes, we provide a free half-hour induction session in which we show you how to operate the equipment. Time slots can be booked in the members’ area.

We provide customize fitness solutions, including meal-diet plan, on your instant demand. Our motto is to encourage people in taking fitness as a necessity, not an option, and believe in themselves and go ‘CROSS FIT STUDIO’ and create a healthy, fit nation.We want to have a disease free society. Awarded by Red FM as “The Best Gym”.