Diamond certified ratings dashboard

CUSTOMER SATISFACTION
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Customer LOYALTY
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Helpful Expertise
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Company Credentials
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Phone SURVEY RESPONSES FROM 11 VERIFIED CUSTOMERS
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Nina C.

VERIFIED California Dreaming Construction CUSTOMER

1
of
11

Quality 10

1010

Loyalty
Yes

CRITIQUE

I've given their name out to friends and family. The owner, Kevin, is the nicest person. He listens really well. He takes notes on exactly what you want, and he'll meet you at Lowe's or anywhere you need him. He's great.

The remodel is beautiful. Everyone who comes in remarks that it's beautiful. Kevin is very reliable. If he said he was going to be there at 9:00AM, he was there at 9:00AM. He also explains the stages of the remodel so you understand and know what to expect, and all his referrals for cabinets and floors were great.

Regan R.

VERIFIED California Dreaming Construction CUSTOMER

2
of
11

Quality 10

1010

Loyalty
Yes

CRITIQUE

This year I've been through four contractors, and he's the only one I would hire back. He saved me.

I had four contractors before him who messed me up in various ways, but he saved me. He has no ego. He's not just a good contactor, he tries to be as fast as can, but he never compromises quality. He's honest, and he answers the phone. Because of him, I'm thinking of buying a piece of land and having him build me a house from scratch, not a remodel. His finish work is impeccable. I just keep calling him back for jobs because I know he can do the work.

Sonja C.

VERIFIED California Dreaming Construction CUSTOMER

3
of
11

Quality 10

1010

Loyalty
Yes

CRITIQUE

He has done work for us for 12 years, and he's been 100% wonderful. Everything he's done for us has been great. In fact, sometimes he's even more particular than I am in getting something right.

Give him a 20. He's super smart. He figures stuff out and can take almost anything and make it work. He's the best. He started working on a condo for us more than 12 years ago. He's also worked on our house in Napa, and everything he does is just great. It's done to perfection. He's also very accommodating. We've worked with lots of contractors, but he's the best guy we've ever worked with. He's on top of everything. He's super low key, extremely knowledgeable, and creative. You give him a problem, and he figures it out. He's the best I've used in 30 years.

Diamond certified VIDEO PROFILE

Diamond certified company PROFILE

Kevin Oliva, Owner

California Dreaming Construction provides a variety of remodeling services for residential clients in Napa, Sonoma and Marin Counties. The company has the training and equipment to handle everything from small household projects to full-scale kitchen and bathroom remodels, and it’s available 24/7 for the convenience of its customers.

Owner Kevin Oliva says his hands-on approach to remodeling has been an important aspect of California Dreaming Construction’s success. “I really enjoy the problem-solving side of construction work, and I make sure to explain things as I go along so my clients know what to expect. The more informed they are about the details of their projects, the easier it is for them to make the right decisions.”

California Dreaming Construction extends this customer-oriented attitude to its estimation process, which Mr. Oliva says is designed to make clients feel as comfortable as possible. “When I give someone a price for a remodeling service, that’s exactly what they pay. I always keep my promises and make sure my clients’ needs are met, and they really appreciate that.”

Company Profile

California Dreaming Construction provides a variety of remodeling services for residential clients in Napa, Sonoma and Marin Counties. The company has the training and equipment to handle everything from small household projects to full-scale kitchen and bathroom remodels, and it’s available 24/7 for the convenience of its customers.

Owner Kevin Oliva says his hands-on approach to remodeling has been an important aspect of California Dreaming Construction’s success. “I really enjoy the problem-solving side of construction work, and I make sure to explain things as I go along so my clients know what to expect. The more informed they are about the details of their projects, the easier it is for them to make the right decisions.”

California Dreaming Construction extends this customer-oriented attitude to its estimation process, which Mr. Oliva says is designed to make clients feel as comfortable as possible. “When I give someone a price for a remodeling service, that’s exactly what they pay. I always keep my promises and make sure my clients’ needs are met, and they really appreciate that.”

Company Philosophy

“I approach every project with a high level of integrity and do whatever it takes to ensure the work gets done correctly. For me, remodeling is about more than making money–it's about helping my clients improve their homes and providing them with services that exceed their expectations.”

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for kitchen and bathroom contractors that have earned the prestigious Diamond Certified award. For California Dreaming Construction, the best way to keep customers happy is to always put their needs first. “My clients’ homes are my top priority, so I focus on taking care of every part of the job for them,” affirms owner Kevin Oliva. “They never have to worry about my work-I leave them with final products that will ‘wow’ them every time they walk in their doors.”

California Dreaming Construction has been providing remodeling services for residential clients in Napa, Sonoma and Marin Counties since 1992. The company has the in-house capabilities to handle everything from small household projects to complete kitchen and bathroom remodels, and it’s available 24/7 for its customers’ convenience.

Unlike remodeling contractors that take on multiple projects at once and leave onsite management responsibilities to less experienced employees, California Dreaming Construction provides every job with the hands-on expertise of Mr. Oliva himself. “Handling every aspect of the work myself means I don’t have to rely on subcontractors,” he says. “My clients like knowing who they’re dealing with and having that person onsite at all times. If they have any questions about their projects, I’m able to immediately answer them.”

Ultimately, Mr. Oliva sees California Dreaming Construction’s ability to combine skilled craftsmanship and high-quality materials as its most important attribute. “The best part of my job is seeing homeowners come into their new kitchens or bathrooms for the first time and say, ‘Wow, this is so beautiful!'” he shares. “Everyone wants a beautiful home, and I utilize my skills and experience to make that a reality for my clients.”

Industry Info

Take simple steps to prepare for a kitchen or bathroom remodeling project. From faucets to countertops to cabinets, homeowners have numerous options when it comes to kitchen and bathroom remodeling projects. Sometimes, the sheer volume of choices can leave even the most decisive and focused homeowners feeling like they’re over their heads. According to Kevin Oliva, owner of California Dreaming Construction in Petaluma, the best way to deal with this is to slow down and take inventory of your options. “There are many ways you can go with remodeling projects, so it’s smart to start by thinking about the direction you want to go with layout and materials,” he explains. “Those will be your main expenses, so narrowing down what you want is a good starting point.”

Mr. Oliva says narrowing down your preferred layout and determining if it will require major overhauls or structural changes can help you refine your budget and the timeline of your project. “Considering materials will allow you to figure out the rest of the pieces. Tile or hardwood floors, Corian or tile showers, granite or manufactured material countertops…all of these choices have pros and cons when it comes to budget, function, and aesthetics.”

If you’re flipping a home for a fast resale, you’ll likely choose different materials than if you’re planning to live in the home long-term. “Homeowners want long-lasting materials that will be comfortable and fit their style,” says Mr. Oliva. “If you’re going to be renting or selling the home, you still want everything to be functional and done correctly, but you might not use the same high-end products you would choose for your own home.”

The same is true for families on a budget or those who want value without an exorbitant price tag. “Take faucets, for example—they can range from $100 to $1,000, especially in bathrooms,” says Mr. Oliva. “But the most expensive fixtures and faucets don’t do much more than products you can get for $200. That’s why it’s important to weigh your wants and needs against your budget.”

Mr. Oliva adds that your contractor should take an integral role in the decision-making process by advising you on brands, materials, surfaces and other choices. “Good contractors enjoy problem-solving and helping their clients,” he says. “They should be willing to work with you to nail down the details that make your project the right fit for your home.”

Frequently Asked Questions

A: That depends on the size and scope of the job, as well as the materials you choose. Before any work begins, I’ll give you an individualized timeline based on your specific project and preferences.

Q: How much will the job cost?

A: It depends on a lot of factors, but I’ll give you a customized bid based on your specific project. I’ll also go over the bid with you and help you understand the value you’re getting for your dollar.

Q: How do I decide which cabinets I want?

A: I can recommend a few places where you can look at different types of cabinets and find the styles you like.

Q: Can you help me with the details of my project?

A: Yes. Most remodeling projects aren’t as overwhelming or difficult as people think. I’ll walk you through your entire project and explain your choices. You don’t need to worry about the details—I’ll take care of everything for you.

DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Kevin Oliva

Expert CONTRIBUTOR PROFILE

Kevin Oliva is a 31-year veteran of the construction industry and owner of California Dreaming Construction, a Diamond Certified company. He can be reached at (707) 200-7469 or by email.

Kevin Oliva: Building a Dream

By James Florence, Diamond Certified Resource Reporter

PETALUMA — Given his natural love of building, when Kevin Oliva got a chance to do it professionally, it was practically a dream come true. “During my mid-20s, I was doing landscaping work, and even though I enjoyed the building parts like constructing decks and fences, I wasn’t really into the planting and gardening aspects,” he recounts. “So, when my friend asked if I wanted to work for his new construction company, I didn’t hesitate. After working for a couple of different contractors over the next few years, I got my license in 1992 and started my own company.”

Today, as owner of California Dreaming Construction, Kevin says his two favorite parts of his job are customer interaction and industry innovation. “I really enjoy working with and getting to know my clients. The other thing I like is the fact that I’m constantly learning. There are always new products coming out and new ways of doing things, so I enjoy staying up-to-date with the ongoing developments.”

A lifetime resident of the North Bay Area, Kevin expresses his appreciation for the temperate local climate. “I love the weather here—I don’t know how people live in areas where it’s always raining or where there’s extreme heat or cold. Also, we have a pretty good economy in the Bay Area, so it keeps us busy as a business.”

Outside of work, Kevin is a self-described car nut and can often be found in his garage, tinkering with his latest project. “I’m really into muscle cars, primarily Pontiac GTOs,” he says. “After working on one, I’ll drive it around for a while before selling it and starting on a new one. I’ve been working my way up to a special edition GTO called The Judge, which I had when I was younger.” In addition to working on cars, Kevin enjoys watching sports (“I love local teams like the 49ers, Giants, Warriors and Sharks.”) and hanging out with his sons, Nick and Daniel. “My boys are really into computers and film, and they’re always working on some new film project. It’s kind of like how I am with cars.”

In his life and career, Kevin espouses the importance of maintaining high standards of quality. “I never have and never will cut a corner when doing a job for someone,” he affirms. “I always go the extra mile to make sure things are done right, because I never want to get a call back. Of course, there will always be minor issues that need to be addressed, but I’ve never had a major complaint about my workmanship, which I think is a direct result of keeping things at a high standard.”

When asked what his life might look like if he were to retire tomorrow, Kevin says he’d spend more time on his automotive avocation. “I’d be at my shop, working on cars. Currently, I wake up early every morning for work, so I guess instead of heading to the jobsite, I’d head to the garage.”

Ask Me Anything!

Q: Do you have a favorite TV show?
A: I have a couple, both car-related: “Graveyard Carz” and “Street Outlaws.”

Expert articles

Advice for a Remodeling Project

by Kevin Oliva, a Diamond Certified Expert Contributor

PETALUMA — If you’re planning your first home remodeling project, there are a couple of steps you can take to be more prepared. One is to gain insight from others who have been through the process before. Talking to friends or family members who have experienced a remodeling project firsthand will help you develop realistic expectations and avoid beginner’s mistakes.

Another way to prepare for your remodeling project is to research any new fixtures or appliances you’re planning to purchase. This is especially important with a kitchen remodeling project, which may entail several new appliances (oven, refrigerator, microwave, dishwasher, etc.). Before purchasing, you’ll need to make sure the products you choose are going to be compatible with your kitchen’s layout. Also, energy and ventilation requirements can factor in, so you’ll want to address these in advance. Overall, when it comes to new appliances, a little research can go a long way toward avoiding a poor choice.

Expert video tip

Video: Getting Insight for a Remodeling Project

with Kevin Oliva of California Dreaming Construction

Complete Video Transcription:

PETALUMA — Host, Sarah Rutan:One of the best ways to prepare for a home remodeling project is to gain insight from those who have already been through the process. Today we’re in Petaluma with Diamond Certified Expert Contributor Kevin Oliva of California Dreaming Construction to learn more.

Diamond Certified Expert Contributor, Kevin Oliva: When getting ready for your remodel, you should always talk to a friend or family member that’s been through the same experience, whether it be a kitchen or bathroom, because they’ll really give you a heads-up what to expect. And do your research on the products that you’re choosing to make sure that they’re really going to function the way that you want them to, and they’re going to fit into your lifestyle. I’ve had people have two dishwashers in a kitchen because it works for them, but not everybody needs that, or your microwave placement – if you’re short, if you’re tall. It really makes a difference, so I think research for the homeowner is huge.

Host, Sarah Rutan: To learn more from local top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

Diamond Certified RATINGS ON California Dreaming Construction

Rated Highest in Quality and Helpful Expertise

California Dreaming Construction

11 SURVEYS

RATING

4 CONSECUTIVE YEARS SINCEApril 2016CERT2348

DIAMOND CERTIFIED PERFORMANCE GUARANTEED

Diamond certified ratings dashboard

CUSTOMER SATISFACTION
i

Customer LOYALTY
i

Helpful Expertise
i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials
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Workers Compensation

Liability Insurance

License Verification

Business Practices

Current Complaint File

Legal & Finance

Phone SURVEY RESPONSES FROM 11 VERIFIED CUSTOMERS
i

California Dreaming Construction:
Average 9.6 out of 10 based on 11 unique customer surveys of customer satisfaction.

Nina C.

VERIFIED California Dreaming Construction CUSTOMER

1
of
11

Quality 10

1010

Loyalty
Yes

CRITIQUE

I've given their name out to friends and family. The owner, Kevin, is the nicest person. He listens really well. He takes notes on exactly what you want, and he'll meet you at Lowe's or anywhere you need him. He's great.

The remodel is beautiful. Everyone who comes in remarks that it's beautiful. Kevin is very reliable. If he said he was going to be there at 9:00AM, he was there at 9:00AM. He also explains the stages of the remodel so you understand and know what to expect, and all his referrals for cabinets and floors were great.

Regan R.

VERIFIED California Dreaming Construction CUSTOMER

2
of
11

Quality 10

1010

Loyalty
Yes

CRITIQUE

This year I've been through four contractors, and he's the only one I would hire back. He saved me.

I had four contractors before him who messed me up in various ways, but he saved me. He has no ego. He's not just a good contactor, he tries to be as fast as can, but he never compromises quality. He's honest, and he answers the phone. Because of him, I'm thinking of buying a piece of land and having him build me a house from scratch, not a remodel. His finish work is impeccable. I just keep calling him back for jobs because I know he can do the work.

Sonja C.

VERIFIED California Dreaming Construction CUSTOMER

3
of
11

Quality 10

1010

Loyalty
Yes

CRITIQUE

He has done work for us for 12 years, and he's been 100% wonderful. Everything he's done for us has been great. In fact, sometimes he's even more particular than I am in getting something right.

Give him a 20. He's super smart. He figures stuff out and can take almost anything and make it work. He's the best. He started working on a condo for us more than 12 years ago. He's also worked on our house in Napa, and everything he does is just great. It's done to perfection. He's also very accommodating. We've worked with lots of contractors, but he's the best guy we've ever worked with. He's on top of everything. He's super low key, extremely knowledgeable, and creative. You give him a problem, and he figures it out. He's the best I've used in 30 years.

Lillian T.

VERIFIED California Dreaming Construction CUSTOMER

4
of
11

Quality 10

1010

Loyalty
Yes

CRITIQUE

I would have no qualms about using him. He does what he says he's going to do.

He was very understanding. He was willing to make any changes and work with me during the process. I was very satisfied.

Deepak S.

VERIFIED California Dreaming Construction CUSTOMER

5
of
11

Quality 10

1010

Loyalty
Yes

CRITIQUE

They're meticulous, they're experts in what they do, they're reliable, and they're also very reasonable.

Their willingness to work with us and their attention to detail

Jan D.

VERIFIED California Dreaming Construction CUSTOMER

6
of
11

Quality 10

1010

Loyalty
Yes

CRITIQUE

He's the best.

Everything, and everything he says is accurate.

Roberta G.

VERIFIED California Dreaming Construction CUSTOMER

7
of
11

Quality 10

1010

Loyalty
Yes

CRITIQUE

He's consistent, thoughtful, clean, and he does good work. He doesn't leave a mess.

His courtesy

Teri B.

VERIFIED California Dreaming Construction CUSTOMER

8
of
11

Quality 10

1010

Loyalty
Yes

CRITIQUE

I have told my own clients that he is as good as any contractor they will ever find. His prices are moderate, and he is the most creative problem solver I have ever found. I have been using and recommending him for 12 years.

I like his quality and his creativity. The clients I refer to him always come back thanking me. He makes me look good for referring them to him. They all rave about him.

Kathy N.

VERIFIED California Dreaming Construction CUSTOMER

9
of
11

Quality 9

910

Loyalty
Yes

CRITIQUE

He's good and trustworthy.

I trusted him.

Martin W.

VERIFIED California Dreaming Construction CUSTOMER

10
of
11

Quality 9

910

Loyalty
Yes

CRITIQUE

Kevin is rigorously honest, and when he says he'll do something, he does it. He does get stretched at times, but when something isn't right, he keeps at it and makes sure it gets done right.

He does good work. I can trust him, and I like him. He's a craftsman. He's careful, and he takes responsibility.