Tag: fix

Occasionally users report that their white-list or safe-list in the web management interface suddenly shows up as “empty” and they cannot add any more IP addresses or networks to it. That bug was already previously documented in our knowledge base, and has been resolved/fixed as of version 4.1.5.

The misbehavior is caused by the fact that an Admin has added the same IP or network twice to the list(s).
Upgrading to the latest version will prevent Admins from adding any more duplicates… but it does not sanitize the existing lists, so you will still have to “clean” your lists manually before you can see them again. Continue reading

We have just released version 4.0.13 of our Syncplify.me Server! software. This version features the following improvements:

Fixed a bug in the DiskAES256 encrypted Virtual File System (VFS) – this bug prevented files from being correctly downloaded if the client requested odd-sized or unaligned buffers

Very important: to fix this bug we had to change the way we encrypt files at-rest via DiskAES256 VFS; so if you use this particular type of VFS, please, make sure you download all your files to a non-encrypted location before you update to 4.0.13, after the update please delete all files from the location that was protected by the DiskAES256 VFS and re-upload them all. We sincerely apologize for the hassle.

We have just released version 4.0.5 of our Syncplify.me Server! software. This version improves compatibility with Internet Explorer (Chrome and Firefox were already perfectly supported) and fixes a couple of little glitches in the web interface.

Note: regardless of these improvements, Internet Explorer is still causing a lot of trouble, so we strongly recommend to use a better browser and limit the use of IE to view-only/read-only situations. Chrome and Firefox, on the other hand, work like a charm and can be used for all your configuration purposes.

We have just released version 4.0.4 of our Syncplify.me Server! software. This version fixes an issue that occurred while uploading a user’s public key in PEM format (the key length was erroneously detected).

We have just released version 4.0.3 of our Syncplify.me Server! software. This version fixes a specific issue that only affected Windows Server 2012 R2 Datacenter edition; the problem may have occasionally stopped the REST API service when certain conditions were met. Now it’s fixed.