I don’t think there is such a rule. I think it’s the opposite, that you can’t get feedback removed that is ambiguous, e.g. “Not great” or “Weak”. If Amazon can’t tell whether it’s the product or the seller being described they won’t remove it.

I don’t think there is such a rule. I think it’s the opposite, that you can’t get feedback removed that is ambiguous, e.g. “Not great” or “Weak”. If Amazon can’t tell whether it’s the product or the seller being described they won’t remove it.

I have had feedback “Great” with a 3 for almost a year now, leaving me with less than 5 stars and less than 100%. Since I sell only a small amount now, that hurts some. Nothing I can do about it, but be glad it will fall off soon. This is only one of several little side jobs that I have, but the income does help, so I am not ready to quit yet. It will go away, it just takes a year.

Not really. Lifetime rating. I’d have it removed. If it doesn’t fit criteria write. It might say that you weren’t courteous when contacted when they really meant they didn’t contact. Used to happen a lot.