Why You Should Buy a Used Car From Us

Bourne's Auto Center is a family owned and operated PreOwned dealership less than one mile from Rte 24. Were a short drive from Boston, Cape Cod, Rhode Island, Worcester ...
Read more

Bourne's Auto Center is a family owned and operated PreOwned dealership less than one mile from Rte 24. Were a short drive from Boston, Cape Cod, Rhode Island, Worcester and service all of New England! We attract clients from all over the country with our low fixed pricing and our customers keep coming back because they love our no pressure atmosphere and 200 car selection. We staff a full service department capable of working on any make or model. We have the car you want at the price you need

These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.

Buying a used (or as they say now, pre-owned) car can be a really unpleasant experience. My experience in buying a car At Bourne's over the past three or four weeks was nothing like that at all. There was absolutely no pressure from anyone - no "I gotta talk to my manager" stuff - nothing like that. They were patient with me with no annoying follow-up phone calls while I tried several cars before deciding on one of the ones they had.
When I finally settled on the car, they allowed me to take it to my mechanic, who found some issues, including pointing out some damage to the front bumper cover. Bourne's has a service and body repair facility right there and they took care of all of the minor issues to my satisfaction, including replacing the bumper cover at no additional cost.
They are straightforward with the pricing - no hassle, which essentially means "This is the price". I like that. At the time of the actual sale, the finance person outlined three options for extra protection packages for sale with the car, but there was no pressure to buy them - just information provided.
The one small hitch in the whole deal was they were unable to get the insurance stamp for the registration transfer to the car I purchased, but they solved that problem with a creative solution so I could take the car home anyway.
Everyone I encountered there was very friendly. I recommend them without any reservation whatsoever.

Bourne's Auto Center responded to this review

3/02/2015

WOW! Thank you for taking the time to provide us with a genuine review of your experience. We are thrilled you liked our "No Hassle" pricing and customer service philosophy. The experience you described is exactly what we expect from our team. If you have any further questions or concerns please do not hesitate to contact us.
Thanks Again,
Michael Kelley
General Manager

Bourne's Auto Center responded to this review

3/02/2015

WOW! Thank you for taking the time to provide us with a genuine review of your experience. We are thrilled you liked our "No Hassle" pricing and customer service philosophy. The experience you described is exactly what we expect from our team. If you have any further questions or concerns please do not hesitate to contact us.
Thanks Again,
Michael Kelley
General Manager

JoeShea352/28/2015 01:35:19 PM

5.0

Overall Rating

Customer Service

Quality Of Work

Friendliness

Overall Experience

Price

Reason for My Visit:SALES(USED)

Would I Recommend this Dealer:Yes

Who Helped Me:Carlos Machado,Mario Lee

Went in to buy my new car today and had a great, hassle free experience. Went very quickly and got to test drive the car before making the final decision. Carlos and Mario were very helpful and explained everything very well for me. Would highly recommend Bournes Auto Center to a friend!!

Bourne's Auto Center responded to this review

3/02/2015

Thank you for awarding us with a 5 star review! It was a pleasure assisting you with your purchase and we are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. Your recommendation is very important to us and we look forward to providing those customers with the same experience. If you have any questions or concerns please do not hesitate to contact us.
Thanks Again,
Michael Kelley
General Manager

Kim Rizz2/28/2015 01:34:51 PM

5.0

Overall Rating

Customer Service

Quality Of Work

Friendliness

Overall Experience

Price

Reason for My Visit:SALES(USED)

Would I Recommend this Dealer:Yes

Who Helped Me:Michael Kelley,John Benner

I had visited a few dealerships before coming to Bourne's and I had been pressured tremendously by salesmen even after telling them multiple times I was not buying that day (just test driving). Bourne's was the exact opposite. They were extremely helpful, courteous, and had an excellent vast selection! I purchased a beautiful 2013 Hyundai Elantra GS Coupe. John Benner, the sales associate I worked with, was very knowledgeable and never once pressured me. I would recommend them to anyone.

Bourne's Auto Center responded to this review

3/02/2015

Thank you for taking the time to review your experience. It was a pleasure assisting you with your purchase of our Hyundai. Your recommendation is extremely important to us and we look forward to providing them with the same experience. If you have any questions or concerns please do not hesitate to contact us.
Thanks Again,
Michael Kelley
General Manager

Lorri19622/28/2015 10:04:37 AM

5.0

Overall Rating

Customer Service

Quality Of Work

Friendliness

Overall Experience

Price

Reason for My Visit:SALES(USED)

Would I Recommend this Dealer:Yes

Who Helped Me:Andrew Gesner,Matthew Galliher

I test drove 3 cars. I liked them all but the 2012 Lexus RX 350 was my favorite. Matt was very nice and helpful. He had all 3 cars ready right after the other. He was very professional and he reviewed the recent servicing that was done on the SUV. Andrew went over the financing with me. The whole process was easy. I like the "no haggle" atmosphere. I would highly recommend Bourne Auto Sales.

Bourne's Auto Center responded to this review

3/02/2015

We are thrilled that you were able to find a Lexus that best fit your needs! It was a pleasure assisting you with your purchase and it is great to hear you enjoyed our "no hassle" atmosphere. If you have any questions or concerns please do not hesitate to contact us.
Thanks Again,
Michael Kelley
General Manager

Laura612/28/2015 06:42:50 AM

4.8

Overall Rating

Customer Service

Friendliness

Overall Experience

Price

Reason for My Visit:SALES(USED)

Would I Recommend this Dealer:Yes

Who Helped Me:Carlos Machado,Mario Lee

The associates who work for Bourne's are not pushy, they listen to your needs for a purchase, budget, car size, when you need it by. Stand by what they sell, they want you to be a repeat customer, they will do everything to meet your needs. The customer service is amazing.

Bourne's Auto Center responded to this review

3/02/2015

WOW!! Thank you for your business over the years. Thank you for your unbelievably kind words about our dealership. If you have any questions or concerns please do not hesitate to contact us.
Thanks Again,
Michael Kelley
General Manager

This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.