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Jeff Meyer

CIO, Neighborhood Health Plan of Rhode Island

Survey

Consumer Trust in Health Insurers Remains High Despite Frustration

As indicated in HealthEdge’s previous Voice of the Market survey, member satisfaction is at the top of health insurance executives’ list of priorities in 2018. To better understand consumers’ overall satisfaction with their health insurers, HealthEdge, in partnership with market research firm Survata, completed a survey of over 2,500 primary health insurance subscribers in May 2018. Download the report to learn more about how the rise of consumerism, and the growing size and influence of age groups like Millennials, has created an incredible imperative for health insurers to take the steps now to meet and exceed consumer expectations.