Contact Us

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Need Help? We're here for you!

Here at Baseball Monkey, we're known for our unrivaled customer service. We're friendly, knowledgeable, and efficient. Please feel free to call us at one of the phone numbers listed below if you have any questions regarding an order, shipping, products and returns. We offer a variety of contact methods; you can call us using the telephone, e-mail us or utilize our interactive chat. If you are trying to track your package, please visit our Order Status page.

Due to the volume of e-mails we receive, it may take up to 24 hours for Customer Service to review your e-mail. Please note that due to our incredibly fast order processing times, once your order is placed we will be unable to make any changes to your order. Please double check your order and make sure all the information is correct before placing your order.

In addition to E-Mail and Telephone, you may also use Live Chat to contact Baseball Monkey Customer Service. Live Chat has different hours of operation from our Telephone Customer Service.

Customer Service Phone Numbers

Customer Service: (888) 771 3111

International Orders: (214) 383 8892

Warranty Issues: (214) 383-8861

Customer Service Hours of Operation

- Telephone Customer Service Hours

Monday - Friday: 7AM - 6PM Central

Saturday: 10AM - 6PM Central

Sunday: Closed

- Live Chat Customer Service House

Monday - Friday: 7AM - 6PM Central

Saturday: 10AM - 5PM Central

Sunday: 10AM - 5PM Central

Holidays & Closures:

The Warehouse & Customer Service Department will be closed on the following days: