So what caused the damage? (we know that dust came in the broken windows when WTC2 collapsed; but there was damage before that and after than)

FIREFIGHTER PAUL HYLAND

WTC1We went in, busted through one of the windows, opened up, made like a door. The maintenance guy said I think the elevators are working, or it was the Chief said it. The Chief went around and says take a look at some of the elevators. I think we had amaintenance guy with us at the time. He said these low-rise are working, it will get you up to 16. So we went up to 16, which was great because, walking 16 flights, we wouldn't be able to operate.

Now I'm about 20 to 25 feet from the windows and the building starts to shake, and I look out and I'm just seeing all thesteel from the south tower coming down right in front of my face, just all the steel, I mean, everything.Then someone gave a Mayday to get out of the building. So it took us quite a bit of time to hit the lobby and it was just destroyed. I mean, it looked like -- it wasn't the same lobby 15 minutes ago. It was just completely gone, every window was shattered, all the ceiling tile, the elevator banks had let go it seemed, the floor was all crushed down.

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