September 2017

Both enterprise and service provider networks, whether PSTN-based, cellular or mobile-based, or IP-based, provide monitoring ability to the administrators of the network. Most of the network monitoring involves providing analytic information so the network administrators know how the network is behaving. Some monitoring involves line tapping, both for “lawful intercept,” and in the case of call centers, to help (or hopefully) improve your experience. Let’s take a further look at some specific monitoring applications.

Back in June, I wrote a blog about using Gateways for SIP trunking if there are PSTN lines inside the enterprise. And this makes sense for sure given 40% of enterprises are still PSTN on their internal networks.

But there are other options for interfacing your enterprise with a SIP trunk. Certainly, an SBC is a great choice if you have SIP throughout your network.

Mobile payment has been around for some time. In some cases, there are mobile apps you can download from your bank, allowing you to do with your smartphone whatever you can do online. There are also services like PayPal for person-to-person or person-to-business payments and mobile wallets such as Vodafone’s m-Pesa, which is branchless banking.

But there is an increasing trend to use chat platforms to perform financial transactions.

In my August 15th blog, I introduced a whitepaper we have about IoT and Real-Time Communications. I’ve gotten a few comments about that blog and whitepaper along the lines of “I hadn’t really thought of that” to “it’s inevitable.” The reason Dialogic wanted this whitepaper and is making it available are for those very reasons – to get people to think about what might be possible. Our industry knows real-time communications very well and there is opportunity for us to grow there.