Application for search public transport, tracking vehicle movement and city navigation

Challenge

Create a prototype and design of mobile application which helps people find public transport easily. The application should be easy to use in typical scenarios. The application is developed for platforms: Android, iOS.

User interview

Stakeholder provided target users for interviews. After 10 interviews, the data revealed some very interesting takeaways and here are some of them:

Pains:

Further persona development

User stories

Based on these persons, we developed the User Stories and Use cases. Below you can see several examples:

— As a merchant, I want to get from A to B (office, home)— As a merchant, I want to avoid t. jams— As a merchant, I want to choose routes— As a Loan officer, I want to see where I am— As a Loan officer, I want to change routes as I go

Use cases

Case #1

Name — As a merchant, I want to get from A to B (office, home)Main actor — Persona "Julia"Trigger — User wants to find out from A to B, so he opens an app start a searchPost Conditions — System shows a list of routes, with additional info

Case #2

Name — Choose route by duration, cost, transshipsMain actor — Persona "Julia"Trigger — User wants to choose the best route based on duration, cost, and amount transshipsPost Conditions — System shows a step-by-step info of the chosen route

Case #3

Name — As a Loan officer I want to change rout eMain actor — Persona "Sebastian"Trigger — User wants to change rout as he rides on one alreadyPost Conditions — System shows another route

User flow

Prototype

Starting with low fidelity prototype, product gradually began to take its form, based on the MVP given by stakeholder. At early stages, the prototype was tested on end users using a cognitive walkthrough method.

One Hand Optimised Mobile Navigation

All main controls are easily reachable with just one hand, so it to become an app you can use on the go.