Digital HelpQ&A For Digital Photography

Digital Help is designed to aid you in getting the most from your digital photography,
printing, scanning, and image creation. Each month, David Brooks provides solutions
to problems you might encounter with matters such as color calibration and management,
digital printer and scanner settings, and working with digital photographic
images with many different kinds of cameras and software. All questions sent
to him will be answered with the most appropriate information he can access
and provide. However, not all questions and answers will appear in this department.
Readers can send questions to David Brooks addressed to Shutterbug magazine,
through the Shutterbug website (www.shutterbug.com), directly via e-mail to:
editorial@shutterbug.com
or fotografx@mindspring.com
or by US Mail to: David Brooks, PO Box 2830, Lompoc, CA 93438.

Keep Your Raw File Conversion Software Up-To-Date
You might want to make a note for your readers, the Canon EOS 30D creates a
raw file with a .CW2 file extension. Adobe's Photoshop Elements 4.0 [in
Editor and Browser] gives error messages that indicates it is either an unreadable
file or a corrupted file.John

Just go to the Adobe website and the Photoshop/Camera Raw download section and
download the latest upgrade for Camera Raw. It now includes support for your
camera. Go to: www.adobe.com/support/downloads/detail.jsp?ftpID=3368.
Is The Canon EOS 5D Worth It?

Q. Just read your comment from last October to "Monte" (Shutterbug
Forums at www.shutterbug.com) about the Canon EOS 5D. Really liked your articulate
perspective. I'm about to jump on the merry-go-round. Now that you've
had a few more months to evaluate the 5D are you still in love? Any problems,
issues, regrets? Thanks.Mitchel Whitehead

A. Since doing the extensive testing that was the basis of my report
in the February 2006 issue of Shutterbug I have maintained my high regard for
the camera. One of my main reasons for purchasing a Canon EOS 5D for my own
personal use is that I have used Canon SLRs professionally for many years and
also have a fairly good sized collection of Canon EF lenses, as well as other
special purpose lenses which are well matched and supported by the 5D's
full-frame sensor. I find the files produced by the 5D are of high quality and
require minimal correction and adjustment from the raw capture. They produce
very good fidelity in relationship to the subject's values.
I am not a "camera enthusiast" as such, they are just tools to me
and either they function well or don't. The 5D is a good and effective
tool that serves my purposes well and is adaptable to all of the various subjects
I photograph and the conditions under which I photograph. As long as it continues
to perform reliably I expect I will be satisfied with my investment.

Scanner Dilemma
Q. I have had a Microtek ArtixScan 120tf film scanner for several years and
have had a lot of trouble with it (either the machine itself or the software).
Microtek technicians have been helpful, but the problems remain unresolved.
I am considering getting a Nikon Coolscan 9000 as I do both 35mm and 120. What
are your thoughts on the Nikon? I don't want to get stung again! Also,
have you had any feedback on the Microtek 120tf?Andy Wittenborn

A. You must just be unlucky to have a problem Microtek ArtixScan 120tf,
as I have had nothing but good feedback on that particular scanner. My personal
view of the Nikon Coolscan 9000 is that it is good hardware, but like with all
Nikon scanners the software leaves much to be desired. And considering the fairly
high price for that scanner it is not something I would consider
or recommend.
My strategy and what I have recommended is to use a flat-bed for 120 and larger
film and a dedicated 35mm scanner. Usually the two scanners cost less by a considerable
amount than the Nikon 9000. Unfortunately the best 35mm scanner, the Minolta
DiMAGE Scan Elite 5400 II, was not purchased by another company, as far as I
know, when Minolta quit the photo business. It is the best 35mm scanner, but
I hear there are still a few new ones available.
And Epson just announced new Perfection V700 and V750 flat-bed scanners with
great features and specifications and at very affordable prices, as well as
the best software for scanning there is, LaserSoft's SilverFast Ai 6.
I expect to have one delivered for test and review shortly.

EXIF Camera Data Access In Photoshop Elements
Q. After I download the pictures I took with my Canon EOS 10D, either all the
information about the pictures is gone or I do not know where to retrieve them.
While the pictures are still in the CompactFlash, using the camera I still could
playback the pictures and recall their vital information such as ISO, speed,
aperture. However, I could not find this information by viewing the pictures
directly from the CompactFlash on my computer, or after downloading the picture
to the computer (I have a PC, and use Adobe's Photoshop Elements 2.0).
Julian Nguyen

A. I believe the problem of not being able to access the EXIF camera
data is that it is not supported by Elements 2.0. If you upgrade to Adobe's
Photoshop Elements 4.0 and use it to download and process your Canon EOS 10D
camera files, you will have full and convenient access to all of your camera's
EXIF data on your computer.

Image Size And Photo Quality
Q. I am constantly sending web-size files to newspapers and other publications
for potential sales. When they are interested they usually ask for larger files
prior to publication. Since I usually shoot raw files exclusively and have files
in the 20MB range, I end up burning a CD and sending it along. Everyone seems
to be using a different compression software with varying degrees of success.
Any ideas on what software I should be using?Graham

A. If you are asked to send a larger file that requires burning it
to a CD-R, just save it in TIFF, a non-lossey format that preserves all of the
original quality. To reduce file size the easiest and most effective application
I have used is ImageReady. This is a utility (application) that is a companion
part to both Adobe's Photoshop and a smaller and simpler version
that is part of Adobe's Photoshop Elements. It is accessed by the Save
for Web File command. In addition to a well designed and flexible control interface,
ImageReady supports a before and after side-by-side comparison window. That
can help you judge the effect of the different rates of JPEG or GIF image file
compression you apply.

Spraying Inkjet Prints For Protection
Q. I came upon your website (www.shutterbug.com) while searching for tips on
spraying digital pictures with protective coatings. Yours was the only website
I could find that actually sounded helpful. Could you please tell me what I
am supposed to spray my digital prints with? Someone told me hairspray, but
that left my pictures with little spots when held to the light. Please help!Annette Reed

A. There are special sprays made to protect and help preserve inkjet
prints. One popular brand is made by Premier Imaging Products (www.premierimagingproducts.com).
These sprays are available from suppliers of ink and paper, and most
professional-type photo stores like Calumet, B&H, and Adorama. For an online
Internet supplier you might try www.inkjetgoodies.com or www.inksupply.com.