The next steps in your on boarding process is to schedule an Offshore Technology Assessment with one of our IT Consultants. This short 30-min assessment of your current technology ensures your team enjoys a smooth experience from day one and puts your team on the right trajectory for success.

To schedule your offshore technology assessment, complete the form here.

What is an Offshore Technology Assessment?

Technology is a key component in your success offshore. All of the time, effort and financial investment spent recruiting and training can be quickly eroded if you experience slow connections, poor quality meetings or simply not preparing your systems for secure global access. This assessment will arm you with the tools and information needed to be prepared and productive from the start. It also helps your BPO optimise their systems so that they are compatible for your specific applications and systems.

Please enter your contact details to begin your assessment

The 5 Point Assessment Covers

1

Security

We’ll assess and advise on the tools and methods you can adopt that will protect yours and your clients’ information while demonstrating due diligence to clients, insurers and other stakeholders.

2

Speed

We conduct a connectivity test between your office and your BPO facility to optimise the international connections to deliver speedy results.

3

Communications

We’ll provide the trade insights on cost effective configurations, applications and hardware to ensure meeting rooms and computers are setup for effective and seamless cross-shore collaboration.

4

Training

We’ll advise on working practises and applications to make the time you spend training your new team members as effective and efficient as possible.

Your Offshore Technology Assessment will be performed by a specialist Offshore Technology Consultant who has direct experience working with hundreds of Australian firms operating in the Philippines, just like yours. The service is a mandatory component of your on-boarding process to ensure any hurdles are identified and addressed early. It’s your best opportunity to gain a comprehensive insight into what technology works, what doesn’t, and how to get your firm on the right trajectory offshore.

Who should attend the assessment?

The assessment is a business level consultation designed for the people who will work directly with your new remote team members. It is not a deep technical discussion. Therefore, your IT staff are not required to attend.

What you will get?

Following your assessment with our offshore expert, you will receive a detailed report outlining any potential areas for IT improvement and proposed best practice solutions. It will also provide your BPO with a brief summary of your IT systems, so that they can be optimised accordingly.

Complete the webform on this page to schedule your assessment.

Please enter your contact details to begin your assessment

About

A combination of Process and Technology is our 'secret sauce' for achieving a scalable global workforce.

For over ten years now we have helped multi-site companies increase their productivity through better process and IT systems. With improved productivity comes bigger margins, more 'throughput' and faster growth. Using our skilled team and advances in technology, building a better business is easier than ever.