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Reviews

I very foolishly dropped and broke the screen of my iPad mini, these guys fixed it perfectly within 24 hours and at a reasonable cost. The staff is friendly and the store is bright and clean. I will be a return customer

Yelp User

awesome

Facebook User

This place was great!! Top notch friendly quick service. Super to work with. Took care of my kids phone very nicely. I will go back to them for anything I ever need and highly recommend them!!

Facebook User

This place was great! With a whole house of Apple products, it's so convenient to just walk in and get our iPhone fixed. The second they looked at the phone they knew exactly what it was and fixed it for a great price.

Yelp User

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Experimac Website User

This place is great. They offer discounted prices in preowned Apple products! They also buy, sell, trade and repair here. They take great care of your stuff and give you the best service!!

Yelp User

This store is amazing...the staff are so friendly and helpful. I was able to get my Mac Book Air repaired and even an iPod for my nephew.
Their pricing is way cheaper than the Apple Store or any other major chain phone stores. I highly recommend using their services.

Yelp User

Thanks for fixing our phone today, and for the case too. You guys are AWESOME!!!!!!!!

Facebook User

I was very impressed with the service here, I've done a lot of research on pricing to and they are the least expensive for my iPhone 5 and my iPad mini. I highly recommend this place, took them 45 minutes to fix my phone which to me is really fast. Staff was very friendly and helpful. I want to tell everyone I know just to make sure that this company stays in business, because It's Nice to have a store that sells all the accessories you need, and I'm sure I will drop my phone again.

Yelp User

Facebook User

5 stars is not enough. This place is fantastic. Their knowledge of Apple products and their customer is second to no one. I highly recommend them. This business is the definition of honesty and integrity. They care about their customers and want to make you happy. Im so glad I don't have to go to the chaotic apple store anymore.

Facebook User

This place is wonderful!!! I worked with Nadine and ohhh how helpful she was.. This woman knows her stuff in all Apple.. If you are looking for an apple item go see Nadine.. She mainly works at the Chandler location and sometimes at the one in Gilbert.

Fantastic support. Helped me with questions and support when an unfortunate accident happened with my apple device on a day the store was closed. You will not regret reaching out to this company as your first step if you need support with any apple device.

Facebook User

Oh wow! We used this place one other time and they were fast and cheap! My daughter just broke her phone and they knew exactly what was wrong with, how to fix it, and bonus...it will be ready in less than am hour! Amazing

Yelp User

Took my busted iPad mini to Experimac last week. They were super nice and attentive. Screen replacement price was completely reasonable and much less than other repair places in South Chandler. I brought my iPad in about hour before they closed. They indicated they might be able to squeeze it in by end of day but first thing the following morning was more likely. Sure enough, my iPad was ready first thing the following morning. Couldn't be happier with the customer service, the work and the cost. I will definitely be back. Thanks guys.

Yelp User

The workers were very kind and helpful. It only took them 45 minutes to fix my phone. My phone was pretty messed up and it did cost too much for them to fix it.

Yelp User

Needed to replace a broken home button on a 5s. I went in and the young lady asked me to fill out a form while she took my phone to the back to work on it. As i finished the form she returned my phone with a working button. Flawless work. Wonderful experience. I'll be taking another phone to get a screen replaced.

Google User

Did wonders with my wife's laptop new battery & more memory

Facebook User

Well, I would like to do a little homework before I make purchases. I went to the Apple Store and looked at the new Mac's. Their prices for the new computers are a little rich, but that's what you get if you want to Apple. I decided to look into a used Mac. I looked at two other stores before finding this one. I actually came across their advertising on the side of the road-1 of those little lawn signs saying they were down the street. Dropped in and I was impressed. The owner was great to deal with and she didn't try to blow any smoke up my you know what. Her prices were right in line with the other two stores, maybe a smidge or a smidgen a half less. I found myself busy like normal so I didn't make it back to this location for a couple weeks. I just happened to be in the neighborhood so it seemed like a good day to drop by and see what Macs they had. They just received a pretty decent new Mac and the pricing was where it needed to be. I bought it and she threw in a couple keyboard protectors. The next day I received a call from them letting me know that this computer just happens to have a three year extended warranty on it so she grabbed my email and sent that information over. Overall, I'm going to say this is a pretty great experience. Super friendly, knowledgeable and not pushy.

Yelp User

It's amazing what they can fix here! If the Apple Store says they can't fix something, experimac can...and at a great price! I wish I would've found this place sooner. And great customer service as well. Can't recommend this place enough!

Yelp User

Hands down the best place I have done business in a long time! Honest and fair to say the least. I dealt with Apple, they told me they could upgrade my iMac all I had to do was come see them. I called Experimac and told them and they explained to me that Apple couldn't do what they were saying and explained why. Upon further research they were right, Apple was going to try to sell me a new Mac. I went to see them at Experimac because I could trade in my iMac for a better model and pay very little out of pocket. They transferred all my files and called me the next morning to pick up my new machine. I brought it home and had an issue. They couldn't see it but the HD was going bad or had an error. They worked to get another system and transfer things. Long story short I spent about 4 hours in their store (by choice) I watched them turn away business to Apple or Sprint, Verizon etc because the person could save money. Not once did I see them just say yes to anything they always asked questions and always made sure the customer was on the winning side.After several hours here I walked out with a system that is much much much better! All in all they did a fabulous job. I learned a lot, I had no clue they sold Mac's everything Apple. I thought they were just a repair and upgrade shop but they are much more! I would go here anytime anything Apple doesn't work, or you want an upgrade, or just need another. At a fraction of the price you can walk out of there with your new toy and still have money to go next door and get a steak or the other way and get a doughnut!! The staff here is A plus! I wish I could give them more than 5 stars!

Yelp User

Nadine and Sierra are absolutely amazing! Exemplary customer service as well as fast and reasonably priced. They fixed my phone in no time and it looks like nothing ever happened to it. Will use again and recommend to all my friends and family!

Google User

Nadine and Sierra are the best! They're super helpful and extremely customer service oriented!

Facebook User

The nicest people to do business with and I will be back. I will recommend them!!!!!

Facebook User

My wife destroyed her iPhone 6 display, and Experimac was simply awesome! They fixed her phone in about an hour, and were so friendly and accommodating - great experience!

Yelp User

They provided quick and efficient service...I will truly recommend them to all that need repairs.

Facebook User

My iPhone 5 screen started bulging out and so I took it here after Walid the owner was quick to reply to my message. It turned out to be a bulging battery so it cost only $30. Got it repaired while I waited and now I'm a happy customer. The sales/repair girl was nice too. She answered all my questions with a friendly smile! I would go back for all my non warranty apple product repairs.

Yelp User

I have used experimac on 2 occasions and both times the staff has been super friendly and took care of my problem in quick fashion

Yelp User

Worked with Nadine. Very professional on the phone answers my questions and after looking over a few places and making phone calls went with Experimac. They have a quick service and very informed. I would definitely use them again and recommend them to others.

Yelp User

Sierra was super helpful! She knew immediately what the problem was with my daughter's phone.

Brought my kids iPad mini to them to get an estimate on a screen repair. Price was reasonable and they did a good job quickly! Highly recommended !

Yelp User

These are great folks that provide fast and friendly service! Keep up the great work guys!

Google User

Everyone at this store delivers incredible customer service. They fixed my mother in law's mac book so quickly which saved us from having to go to the apple store. I'm so happy to have a mac store so close to home with great prices, nice staff and used mac products in great condition at reasonable prices. Thank you!

Yelp User

I very foolishly dropped and broke the screen of my iPad mini, these guys fixed it perfectly within 24 hours and at a reasonable cost. The staff is friendly and the store is bright and clean. I will be a return customer.

Yelp User

These guys rock! I bought a 13 Mac book and a few weeks later an I-pad. Fair prices, friendly above and beyond service. Don't take a risk with electronics. This is the place to go.

Yelp User

Great service and prices! My husband loves his new iPad!

Facebook User

Very friendly staff. Affordable prices. Great service.

Yelp User

This store is amazing...the staff are so friendly and helpful. I was able to get my Mac Book Air repaired and even an iPod for my nephew.Their pricing is way cheaper than the Apple Store or any other major chain phone stores. I highly recommend using their services.

Yelp User

Great service and friendly staff! My phone was fixed quickly and I got tempered glass protection.

Yelp User

Lifesaver. This place is great. Fixed my Mac and my iPhone. Incredible service...promised a ton and delivered more. I highly recommend.

Yelp User

Awesome place, great prices and service!!

Facebook User

Reasonable service.

Google User

Great customer service! They take the time to answer your questions, give you the best possible options, and do their best to help solve all your Mac needs. So glad to have a place like this available in my area!

Facebook User

Took my MacBook in and Sierra was so helpful and nice, she was so down to earth. Ended up getting the problem solved too. So thanks Sierra at experimac!!!?

Facebook User

Experimac saved my vacation! I got my iPhone battery replaced at a moments notice for a very low cost and was able to actually take pictures and video for the ENTIRE DAY (previously my battery would die after about 1 hour of use) while on vacation! Thanks so much!

Facebook User

I took my daughters computer here because of a couple issues. Sierra was so patient and diligent in trying to figure out the issue. In the end, she figured it out and fixed the issues. I added a new hard drive and some ram, and my daughters 6 year old mac was like new. I was taken back by the high level of service by Sierra, since good service is hard to find today, let alone great service, which is what I would say wad the level of service we received.

Facebook User

Brought in my computer and fixed it less than 30 min. Customer service was outstanding. The staff brought the technology talk to a level where each and every person could understand. Well done?

Facebook User

Great customer service and prices.

Google User

Best customer service, they have helped me with every question I have had and they had everything I needed!

Facebook User

Went to get my shattered LCD screen on my macbookpro fixed. I was so happy for the price that I paid and they also had a college student discount! I will be sending people your way! One of my classmates is coming with a water damaged keyboard. Thank you for being so nice and fast and excellent pricing! I love the work that was done! I would love to get the name of the person who repaired it and the person who greeted us because they did an amazing job! When I brought in my laptop they looked excited to work on it, which I have never seen out of a person before. It really shows how passionate they are about their job! Go here for your apple repairs! Do NOT go to the Apple store because they may not even look at it!Thank you we will definately be back in the future!!!!

Yelp User

Fast, friendly, and they did a great job on repairing the screen on my iPad. Experimac is well worth going to for any Apple needs.

The 90-day limited warranty covers both device sales and repairs, for repair or exchange (at Experimac's discretion). This warranty is for mechanical defects from the original purchase store only. If the repaired device has been previously opened, physically damaged or liquid damaged, the device may be considered compromised and therefore the warranty may be deemed void.