FAQ

You will find below answers to questions posed by our clients, and if you did not find an answer to your question, please do not hesitate to contact us.

At what time does the session begin, and when does it end?

There are two timings: For the first, the session starts at 8:00 a.m. and ends at 4:00 p.m. For the second: (which is the most frequently used): the session starts at 4:00 p.m. and ends at 9:00 p.m. In the two timings, the number of the session’s hours remains the same, which is equivalent to three days of eight hours each according to the first timing, and five days of five hours daily according to the second timing.

What is the cancelation policy?

If you cancel before two weeks (14 days) of the session’s start, you will be fully refunded. If you cancel in less than two weeks of the session’s start, you may attend it at any time in the future. Or, if we were obliged to cancel or modify the session timing, we will inform you as soon as possible of the cancellation and new timings. In this case, the clients not satisfied with the new location or date may be fully refunded.

If I was registered in the session and could not attend it, and could not inform you in advance that I won’t be able to attend, what happens?

If you were not able to inform us that you won’t attend, you will incur full fees.

I have registered to attend a session, and I need to modify the registration to attend another session, is it possible?

Yes, absolutely. You are able to modify the registration to attend the same session at another timing, and to do the modification as much as you want, if you inform us at least two weeks before the session begins.

What is the dress code?

Most of the participants wear casual clothing, please dress as you see fit. If you will attend a session outside your country, please take into consideration the climate differences in the other country and wear what suits the new climate.

Will I have enough time to discuss with the trainer my private matters?

During your attendance at one of our sessions, you can coordinate sessions or meetings with the trainer to discuss your own projects or any questions related to training. Moreover, the trainer will be available before the beginning of the session and after it ends … You can organize private meetings with him after the session. For further information about the trainers in the “Dubai Accelerated Learning Center”, please click here.

How will the session be?

Our sessions are characterized by the existence of learning activities and games, which vary widely in order to keep you motivated and active all the time. Our sessions are also characterized by cooperation, the classroom will be divided into groups of 4-5 members, and you will be a member of one of the groups. We encourage you to ask questions, provide comments, and debate at any time you want (only if you want to). Moreover, the breaks have been scheduled properly to give you an opportunity to relax, renew your energy and make your phone calls.