General Terms and Conditions of Sale

The following General Terms and Conditions of Sale govern the offer and sale of products on our website ("Scuderia Ferrari Online Store"). The products purchased on Scuderia Ferrari Online Store are sold directly by YOOX NET-A-PORTER GROUP S.p.A. (the “Vendor” or “YNAP”), company with sole shareholder subject to direction and coordination of Compagnie Financière Richemont S.A., with registered office in Italy at via Morimondo, 17 – Milano 20143, business register number, tax code and VAT number 02050461207, fully paid share capital of EUR 1.347.794,33. Requests for information should be made through our Customer Care service. For further assistance, please go to our Customer Care area where you will find information on orders, shipping, refunds and returning products purchased on Scuderia Ferrari Online Store. Remember that you can always contact the Vendor through Customer Care. For any other legal information, please visit the following sections: General Terms and Conditions of Use, Privacy Policy and Return Policy.

1. Our Business Policy

1.1The Vendor offers products for sale on Scuderia Ferrari Online Store and its e-commerce business services are available exclusively to its adult end users, i.e. "consumers".

1.2“Consumer” means any individual who is acting for purposes outside of his or her trade, business or profession. If you are not a "consumer", please do not buy any products on Scuderia Ferrari Online Store.

1.3The Vendor reserves the right not to process orders received from users who are not "consumers", and any other order that does not comply with its business policy, such as orders for which there are reports or suspicion of fraudulent or illegal activity. In such cases, the order will be considered null and void, and the Vendor will inform the user that the contract of sale will not be executed.

1.4These General Terms and Conditions of Sale exclusively regulate the offer, transmission and acceptance of purchase orders relating to products on Scuderia Ferrari Online Store between the users of Scuderia Ferrari Online Store and the Vendor.

1.5The General Terms and Conditions of Sale do not apply to the provision of services or the sale of products by third parties that are present on Scuderia Ferrari Online Store via links, banners or other hypertext connections. Before sending orders and purchasing products and services from third parties, we recommend that you verify their terms and conditions. Under no circumstances shall the Vendor be deemed liable for the supply of third party services or for the execution of e-commerce transactions between users of Scuderia Ferrari Online Store and third parties.

2. How to execute a sale contract with the Vendor

2.1To execute a contract of sale for one or more products on Scuderia Ferrari Online Store, you must fill out the online order form and send it electronically to the Vendor, following the relevant instructions.

2.2Before proceeding to purchase your products, we ask that you carefully read the General Terms and Conditions of Sale and the Return Policy, print a copy using the print option and keep it safe for your own personal use. Before proceeding to purchase your products, we will provide you with a summary of our commercial and contractual conditions of sale, a summary of the main characteristics of each product ordered and its unit price, the type of payment you may use to purchase each product, shipping methods for the purchased products, shipping and delivery costs, the Vendor's information, address and how to contact the Vendor, and the delivery date of the products. The Vendor will also provide you with a summary of the terms and conditions for returning purchased products. You will be reminded of the legal guarantee of product conformity, and we will provide you with information for contacting our after-sales service and we will also remind you of the option of using the European Commission's platform for alternative out-of-court resolution of disputes, available on the website ec.europa.eu/odr.

2.3On the order confirmation page, which appears just before the completion of the sale contract, and which contains a reference to the General Terms and Conditions of Sale and the Return Policy, we will provide you with a summary of the main characteristics of each product ordered, the price, and the cost of shipping (including any additional fees you may be charged if you choose shipping that is faster than and/or different to standard shipping). The sale contract shall be deemed completed when the Vendor receives your order form electronically and the order information has been verified as correct.

2.4When you proceed with submitting the order form, you will be notified that sending it implies the obligation of paying the price indicated therein. Before submitting the order form, you will be asked to identify and correct any possible input errors.

2.5The order form sent to the Vendor will be filed in our database for the time required to process your order and as stated by law. You may access your order form in the My Orders section.

2.6English is the language used for finalising the contract with the Vendor.

2.7After your order form has been submitted, the Vendor will process your order.

2.8The Vendor may not process orders that do not provide sufficient guarantees of solvency, are incomplete or incorrect, or if the products are no longer available.In this event, we shall inform you via email that the contract has not been executed and that the Vendor has not processed your purchase order, specifying the reasons thereof. If the products displayed on Scuderia Ferrari Online Store are no longer available or for sale at the time your order is received or fulfilled, then the Vendor shall inform you of the unavailability of the ordered products within thirty (30) days from the day after you submitted your order to the Vendor. If you have already paid for the products ordered, the Vendor will refund the amount paid without undue delay and the contract between the parties will be deemed terminated.The Vendor reserves the right not to process orders in the cases outlined in sub-section 1.3.

2.9By submitting an order form, you unconditionally accept and undertake to observe the provisions of these General Terms and Conditions of Sale in your contract with the Vendor. Should you not agree with certain provisions of these General Terms and Conditions of Sale, please do not submit your order form for the purchase of products on Scuderia Ferrari Online Store.

2.11Upon submission of an order form, the Vendor will email you an electronic purchase order receipt containing the General Terms and Conditions of Sale, a summary of the Return Policy, and all the information contained in the summary of commercial and contractual conditions displayed before sending the order.

3. Guarantees and product price indication

3.2The Vendor does not sell second-hand products, flawed products or products of lower quality than the corresponding market standards.

3.3The main characteristics of the products are shown on each product page on Scuderia Ferrari Online Store. The images and colours of the products offered for sale on Scuderia Ferrari Online Store may not correspond exactly to the true garments due to the Internet browser or monitor used.

3.4Prices are subject to change. Please check the final price before sending your order form. In the event of a recognizable error in the indication - by YNAP - of the product price or calculation of the amount requested at payment, YNAP will reject the order and contact the user to offer them the opportunity to purchase the product(s) at the correct price.

3.6All products come with an identification tag with a disposable seal attached.

4. Payment

4.1Payment of the price of the products and the costs of their shipping and delivery must be made using one of the methods indicated on the order form. Under no circumstances will you be charged more than the cost incurred by the Vendor relative to the payment method chosen by you.

4.2In the case of payment by credit/debit card, all details (for example, card number or expiration date) will be sent via an encrypted protocol to Banca Sella, or to other banks which provide remote electronic payment services, without third parties having any access whatsoever thereto. These details will not be used by the Vendor except for carrying out procedures relevant to your purchase, or issuing refunds in the case of returns, subsequent to the exercise of your right to return, or for reporting cases of fraud on Scuderia Ferrari Online Store to the police. The price for the purchase of products and the costs for their shipping and delivery as indicated on the order form will be charged to your account at the moment in which the purchased products are shipped.

5. Shipping and delivery

For information about product shipping and delivery procedures, please visit the Customer Care area. Please read this section carefully. The information provided therein is an integral part of these General Terms and Conditions of Sale and, consequently, it shall be assumed that you have fully read and accepted them when you submit your order.

6. Customer Care

7. Return Policy

Please click here for details of our Return Policy, which is part of these General Terms and Conditions of Sale.

8. Refund times and procedures

8.1

Regardless of the payment method used, the full or partial refund will be processed by the Vendor as quickly as possible and, in any case, within fourteen (14) days of the date the Vendor was notified of your decision to withdraw, once full compliance with the return procedures and the returned products have both been verified.

8.2The Vendor will refund you using the same payment method you used for purchasing the returned products, unless you have expressly agreed with the Vendor on a different payment method and under the condition that you will not be subject to any additional charge as a consequence of the refund. If the recipient of the products indicated in the order form is different from the individual who made the payment for such products, and if the right to withdraw from the sale contract is then exercised, the refund will be

9. Pre-ordered products

9.1The Vendor may, in certain cases, offer you the chance to pre-order one or more products that are not yet available for purchase on Scuderia Ferrari Online Store and that form part of the next collection. Products available for pre-order will be labelled to that effect on the product page. For each item, the Vendor will indicate the estimated shipping date and will send you a confirmation email once the package has been shipped. If your order contains both products that are already available and pre-order products then they will be shipped at different times but the shipping costs will be charged once only. If your order contains only pre-order products but with different shipping dates, then the products will be dispatched all at once on the latest estimated shipping date.

9.2Pre-order products can only be purchased using a credit card. The Vendor will not request payment from your bank until the products ordered have been dispatched. When the order is placed, the Vendor will ask your bank to verify the details provided; the validity of your card may be confirmed by authorising a payment of 1 euro. This authorisation is not a charge; your card will only be charged at the moment of shipping.

9.3Unless otherwise stated in sub-section 9, these General Terms and Conditions of Sale apply in full to pre-ordered products.

10. Privacy Policy

10.1You will find information on how we process your personal data in our Privacy Policy.

10.3For further information on our Privacy Policy, you can contact our Customer Care, selecting "Privacy", or send a request to the registered office of the Vendor (YOOX NET-A-PORTER GROUP S.p.A., via Morimondo, 17 – Milano 20143).

11. Governing law and dispute resolution

11.1Without prejudice to the application of mandatory consumer protection provisions, the General Terms and Conditions of Sale are governed by Italian law and in particular by the Italian Consumer Code and by Italian legislative decree no. 70 of 9 April 2003 ("Implementation of Directive 2000/31/EC on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market").

11.2Please note that the European Commission provides a platform for alternative out-of-court resolution of disputes, available on the website ec.europa.eu/odr.

11.3For any disputes arising from orders and/or these General Terms and Conditions of Sale, the competent court shall be that of the consumer's place of domicile or residence in accordance with applicable law or, at the consumer's request, the Court of Milan.

12. Amendments and updates

The General Terms and Conditions of Sale may be amended from time to time due to changes in the law. The new General Terms and Conditions of Sale are effective as of the date of publication on Scuderia Ferrari Online Store.