Asia Pacific

Welcome, let’s get your product registered

A few easy steps is all it takesRegister your product to activate your warranty and gain access to exclusive product features, special offers and more, in just a few simple steps.

Please provide a little information

Where can I find my serial number?

Looking for the serial number? Follow these steps:

Look in the Help > About menu in the software itself.

Nuance serial numbers will be in one of these two formats:

18 characters
XXXXX - XXX - XXXX - XXXX - XX

14 characters
XXXXX - XXX - XXXXXX

If your software came bundled with a scanning device from one of the following manufacturers: Brother, Xerox, Canon, Dell, HP, Konica, Okidata, or Kyocera, or others, you can locate your serial number by opening the HELP menu and selecting ABOUT. It will NOT be on the device or CD sleeve.

If the software is not/no longer installed: look on the CD sleeve (with the exception of the instance listed above).

If you bought the software online, and you don't have the CD sleeve anymore or you downloaded the software: go to http://www.findmyorder.com to view your receipt.

If your serial number is HHC-HHC-HHC, the product is already registered to an organization. You do not need to register the serial number.

If you didn't order online or none of the above worked, please contact Customer Service they will be happy to assist you!