Uncle Bob's Cares WhatOur Customers Think!

98 Customer Ratings

(4.5 out 5)

Helpful/Friendly Staff

4.6

Appearance/Cleanliness

4.6

Expectations

4.2

Satisfaction

4.4

Likely to Recommend

4.5

27 Customer Reviews

5.0 out of 5 stars

By Michelle

Magnolia, TX

July 23, 2015

We have used Uncle Bob's on 2 separate occasions. Both experiences have been wonderful. Associates are always friendly and helpful and facilities are well kept and clean. Feel very confident leaving property there. Thanks!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

2.1 out of 5 stars

By Chris

Tomball, TX

June 30, 2015

Pricing of property does not reflect the benefits.

Staff

2.7

Cleanliness

2.0

Expectations

2.0

Satisfaction

2.0

Recommend

2.0

5.0 out of 5 stars

By Eric

Pinehurst, TX

June 2, 2015

The girl in the office could not be more helpful. She is great.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Hilda

Magnolia, TX

May 27, 2015

The associate was knowledgeable and helped me decide what size storage space I needed for my things

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Pamela

Pinehurst, TX

April 28, 2015

When we moved our belongings in it was dark and the entire back area was not lit. This happened on both occassions, a month apart. I contacted the store and was assured it would be addressed. I have not been back to check. The reason we chose Uncle Bob's was because of the security and lighting

Staff

5.0

Cleanliness

5.0

Expectations

2.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Roman

Houston, TX

April 28, 2015

We checked other storage facilities. Chanelle and Amber were so helpful, professional, and just so pleasant to work with that this helped us make the final decision to go with this storage facility! They did a great job and make a great team! Keep up the great work girls! You ROCK! This facility is super clean!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jason

Pinehurst, TX

April 27, 2015

Never had a problem and always had a great experience everytime I visit my unit.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Cheryl

Houton, TX

April 23, 2015

Great place

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Katherine

Waller, TX

March 31, 2015

The staff is wonderful and the facility and grounds are always clean. I am very happy with Uncle Bob's !!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Elizabeth

Waller, TX

March 26, 2015

The staff was very friendly. Walked me out to the storage unit to show it to me and then explained everything in detail. Made contact with me to verify the facts of me reserving a unit and using the truck. Sounded very interested in making sure they could help me with the process. Excellent customer service.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Alice

Houston, TX

November 24, 2014

My storage was there for 4 years. I worried if anything would be damaged with I got it out of storage. Everything was perfect. Thank you for taking such good care of my personal items. I had alot of fine furniture in my storage unit. I will use Uncle Bob's again if the need arises......but hopefully I'm finally settled!

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Timothy

Tomball, TX

October 23, 2014

The 'Pinehurst' store on 249 in Tomball is easily confused with another store you have on a Pinehurst Lane (or something like that). When logging on to the internet and searching for a contact number for the 249 store the number for the other store is almost always the one we are referred to.
Thanks

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jose

Houston, TX

October 7, 2014

The self storage is pretty good with a good variety of units and the security system implemented seems to be very appropiated.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Joseph

Pinehurst, TX

September 24, 2014

The associates were all amazing. Very helpful and was always pleased with my visits. The facility was always clean, and easily accesable. I will be using Uncle Bob's next time I need storage! Thank you for your services!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Josh

Waller, TX

August 28, 2014

overall im happy with the service but the price hike recently has really killed my appeal since i have rented the same space for at least 2years or more

Staff

5.0

Cleanliness

5.0

Expectations

3.0

Satisfaction

4.0

Recommend

3.0

4.7 out of 5 stars

By Elizabeth

Tomball, TX

August 25, 2014

Associate was extremely helpful. The last time I was there we had no dolly or other means of caring our things in & therefore we had to carry the bulk of it. Thank goodness, I did have a little dolly with me. Being seniors it was a little hard. Each section was missing I checked had NO FLAT BED.

Staff

5.0

Cleanliness

4.3

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

4.5 out of 5 stars

By Tommy

Magnolia, TX

August 25, 2014

#288, is always very friendly and mindful that life goes on and 1 month you may have to pay the late fee. They are understanding and compassionate. Great location!!!

Staff

4.8

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.5 out of 5 stars

By Angela

Magnolia, TX

August 1, 2014

I was in hurry that day, and she was trying to help get me through everything quickly, so things may have been missed on both parts. Moving day is rough, when you don't know when you will get to be with your stuff again. SO far though it has been a great stay with ya'll.

Staff

4.7

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.3 out of 5 stars

By Michael

Magnolia, TX

July 1, 2014

Expectations were meet, however, do wish air condition storage temps were closer to 76-78 than 80 degrees.

Staff

5.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

4.9 out of 5 stars

By Adena

Montgomery, TX

June 26, 2014

found a spot at a fair rate

Staff

5.0

Cleanliness

4.3

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jonathan

Magnolia, TX

June 2, 2014

John was super friendly and helpful. We left our unit unlatched the second night we had it and I was promptly contacted by john to let me know. That made me feel very secure that they actually go around and inspect thoroughly. A+ job in my opinion.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Elise

Magnolia, TX

April 26, 2014

The only thing I wish were different about my storage space is that I wish it had a LIGHT. I am paying for climate controlled inside storage. My 10x20 space only gets ambient light from the hallway. This will make it very difficult to sort through my stuff when needed...

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

4.3 out of 5 stars

By Colon "Spencer"

Magnolia, TX

March 26, 2014

Employee got me in and out. Importqant because I was tired and in a hurry.

Staff

5.0

Cleanliness

4.3

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

4.6 out of 5 stars

By Robbie

Tomball, TX

February 27, 2014

I answered probably to recommending to friends only because I think Uncle Bob's is a tab bit overpriced. However, I stay due to convenience and friendliness of employees.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

4.0

4.4 out of 5 stars

By Roxanna

Magnolia, TX

February 27, 2014

I just really appreciate the convenience of location, and the security factor. My office team is very awesome!

Staff

4.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Francisco

Houston, TX

October 24, 2013

Keep the good job

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.4 out of 5 stars

By James

Pinehurst , TX

September 23, 2013

Your manager,Connie was top notch.always friendly and willing to help if needed.

Staff

1.0

Cleanliness

1.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Humidity Controlled Storage Units

Dri-guard Humidity controlled storage is designed to protect goods from an extreme rise in humidity levels inside the space, regardless of the outside humidity. Reducing humidity helps protect against mold, mildew and moisture damage to furniture, metal, fabrics and paper.

Climate & Humidity Controlled Storage Units

These spaces combine climate controlled and humidity controlled storage in one. Also known as Dri-guard Plus, combo spaces offer the comfort of temperature control with the benefits of humidity control in one space. This is the best storage environment available for temperature and humidity-sensitive belongings like furniture, metal, fabrics and paper.

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

54' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Pinehurst

The summer in Pinehurst is hot and humid, and you'll want to take good care of your valuables. Without a basement, finding a safe place to keep your possessions can be problematic. Uncle Bob's Self Storage, located just off State Highway 249, near Decker Prairie Road, can help you store your belongings safely in climate and humidity controlled storage units, protected against extreme climates. Find us north of Tomball Town Center Shopping Mall.

Serving the Communities of:

Decker Prairie, Magnolia
77355, 77354, 77375

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!