New technology, assignments designed to improve service

8:22 PM,
Dec. 8, 2012

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David Ellison says mornings are busy at the Manitowoc Public Library and, on Friday, he was right.

The 26-year MPL veteran employee - "Collections Development Coordinator" if you please - was at the reference desk ready to help visitors hunt down information using the Internet, microfilm, books or whatever else might come in handy.

Most of the library's 25-plus public computers were in use. Bob Felde, 73, was checking out which 2013 major league baseball road trips he might want to take with a La Crosse company. One 12-day lodging, transportation and ticket package features 15 teams playing ...