A blog for Small Business Consultants and the vendors who serve them. It contains Opinions on business success, News in the SMB consulting space, and Information on what I'm up to.All material Copyright (c) 2006-2017 by Karl W. Palachuk unless otherwise noted.

Sunday, July 02, 2006

More Small Business Symposium Planning

Meanwhile, over in the Managed Services tent, Amy Luby, Chris Rue, and I are working with Christopher Goebel from Microsoft on a couple of Panels.

Amy, Chris, Chris, and I going to present some ideas from our own experiences with Managed Services, along with a question and answer period. I believe we're doing the show twice. July 10th at the Small Biz Symposium in Boston.

I think the billing for the event will go something like this: "Dramatically increase your utilization and profitability while increasing and retaining your customer base by offering proactive IT monitoring and management services." We make no promises about losing weight or better mileage. Other than that, we got it all.

The session will cover:

How to get started

How to position to customers, and structure the right service levels and corresponding billing considerations

Personnel consideration and staffing up

Tips, Tricks and Tools of the trade

Amy, Chris, and I all started out with different approaches to this business. So we each have a little different spin on how to get started and what to do with Managed Services.

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I make every attempt to honestly state what I believe and enjoy the freedom of posting whatever I feel like on this blog. This is a big complicated world and I have many interconnected personal and professional relationships.

I may in some way receive money or other benefits from any of the products, services, or companies mentioned in this blog as a direct or indirect result of my actions on and off this blog. Any experience mentioned here is just my experience and I have no knowledge about whether it represents a typical experience with any products, services, or companies mentioned.

Whenever it is possible to have both an honest and a misleading interpretation of my statements, please assume honesty. Thanks. - karlp