This website called Airquee Online (“the Site”) is owned and provided by Airquee Limited (“the Company”). Use of the Site is governed by the Website Conditions of Use together with the Company’s Privacy Policy and Cookie Policy.

This Privacy Policy applies to the information obtained from anyone visiting and using the Site (“User”). By using the Site the User is deemed to consent to the collection, retention and use of the User’s personal information in accordance with this Privacy Policy.

The Company collects the following information:

Personal details (such as the User’s name, contact details, place of business, delivery address, phone number(s), email address, and secure payment information) which are provided by registering with the Company or submitting an enquiry via the website or carrying out a purchase of Goods from the Company.

User information for the Company’s own marketing purposes. This information may be used by the Company to contact the User with information about the Company’s products and services.

Use of the website and any other information posted on the Site, or via e-mail or otherwise sent to the Company.

The Company will not disclose or sell Users’ personal information to any third party.

IP addresses

The Company may also collect information where available about the User’s IP address, operating system and browser type, and data about Users' browsing actions and patterns. It is used for system administration, inform improvements to the Site, and to report information to third parties when this is required by law.

Security

The company uses reasonable security features to protect User information from access by unauthorised persons and against unlawful processing, accidental loss, destruction or damage. The Company makes reasonable efforts to protect personal data, but the Company cannot guarantee the security of personal or other data transmitted to or from the Site. Any transmission to the Site is at the User’s own risk. All third-party software and service providers used are compliant with the relevant Payment Card Industry standards.

User rights

The Company or its agents may contact Users by post, telephone or fax as well as by email and text message. Users who no longer wish to be contacted in the future by any of these means must notify the Company. Users may request that the Company must not process their personal data for marketing purposes. Requests must be notified in writing by post or e-mail addressed to the Company’s Sales Director.

Users also have the right to request in writing a copy of the information held by the Company subject to a fee of £10.00 payable in advance. If any information held by the Company is incorrect, Users have the right to ask for this to be corrected and updated. Users are requested to help the Company to keep records up to date by informing the Company of any changes to e-mail addresses and other contact details.

Third party websites

The Site may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that the Company does not accept any responsibility or liability for these policies. Users should read such policies before submitting any personal data to third party websites.

Data Retention

The Company will generally keep User data on a host server or in its archives for about two (2) years. The Company may alter this practice according to changing requirements and may keep data for longer periods if the law requires it.

Changes to the Privacy Policy

The Company reserves the right to amend the Privacy Policy from time to time. If any substantial changes are made the Company will post a prominent notice on the website to draw this to Users attention.

Outside the European Economic Area

Data collected from you may be transferred to and stored at a destination outside the European Economic Area ("EEA"). It may also be processed outside the EEA by one of the Company’s suppliers, agents, or partners. By submitting personal data, Users agree to this transfer, storing or processing.