I am going to assume you have already tried to un-install and re-install java from the ‘Add/Remove’ Programs CPL. otherwise you wouldn’t be here. the problem is, when you try to reinstall JRE, it fails with the error &quot;Error applying transforms. Verify that the specified transform paths are valid&quot; Sun suggest you try the Windows Installer removal tool. Although this may not help you if you find the JRE is not in the list.

WHY it fails I don’t know at this stage, but from what I have gathered, for some reason there is a previous version of the application sitting in a MSI in the

Running this MSI will a) install java and b) fix all your problems
at first I couldn’t locate the file so I did a search for
“JRE*.MSI” in the /Documents and Settings/ Folder and it brought it up. (make sure you search in hidden folders.)

Once I ran this install on a users computer, the problem in question (a Citrix launching page) was resolved. no restart required. Easy.