Our Story

Founded by ecommerce veterans and backed by some of the best venture investors, we are changing the way you shop online – one in-person return at a time

The Road to Happy Retuns

Happy Returns co-founders met at HauteLook, an early flash sale retailer that was acquired by Nordstrom. After the acquisition, David and Mark worked on the highly successful Return to Rack program that enabled HauteLook shoppers to return products to Nordstrom Rack stores.

The insights gained working on Return to Rack led to founding Happy Returns, specifically, that online shoppers overwhelmingly prefer to return in person to avoid the hassle and wait of returns by mail. Happy Returns is building a network of physical return locations called Return Bars to enable in-person returns from online shoppers. Think "buy online, return to store" for retailers without stores.

Mark and David photgraphed at Happy Returns Santa Monica

Mark Geller · COO & Co-Founder

Former head of mobile at HauteLook, Mark Geller created and managed HauteLook’s successful Return to Rack program.

Our Investors

"We believe returns are the next major area for innovation and disruption in commerce."

Greg Bettinelli · Partner, Upfront Ventures

Our Investors

"We believe returns are the next major area for innovation and disruption in commerce."

Greg Bettinelli

Partner, Upfront Ventures

Careers

We’re always looking for happy people to help build our company, at both our headquarters in Santa Monica, CA and at Return Bars around the country. Check our LinkedIn profile for a list of open positions.