Privacy Statement

The Gender Society's Privacy Policy Statement

To protect your privacy, The Gender Society adheres to the following principles for customer privacy and data protection...

WHY WE OBTAIN INFORMATION

When you create a new user profile on the site, we will ask you for information that will enable you to use specific features available only to registered users. The primary reason we obtain this information is because we operate as a social network and so your profile information needs to be available to other members. Also, many of our features need access to your profile information in order to operate correctly.

We never ask you to divulge your real identity. However, your email address is most important so that we can contact you if we need to, although we will never spam you.

The Gender Society hates spam and we will never bombard you with mail. Also, we do not share your information or sell it to any third parties. Your privacy and your confidence in our integrity are of the utmost importance so would never do anything that may compromise either.

We may periodically use your information to alert you to updated information and other new services from The Gender Society and to send you our 'almost monthly' newsletter, The Gender Society Tribune.

You will also be able to opt to receive notifications from the forums and other areas of the site and will of course, be able to opt out again when you want.

As the Gender Society is a social networking community, you must expect that other members may contact you using our own on-site messaging service. That means we never have to divulge your email address to other members. However, when you receive an on-site message, you will receive an email from us to let you know it's there.

Some of your basic information, is available to other members who look at your profile. The amount of information we display depends on the membership level of the person looking at your profile. Basic members will not see any contact information at all. Full members are able to see more, including some contact information like your Skype user name for example. However, we will never display your address, phone number, Zip/Post Code or email address.

Try clicking on somebody else's name in the forums. You'll then be taken to their profile. The information members see is generally your femme name, your city and country and your membership level. There will also be information about your participation in the forums and other Gender Society services and you can also add a picture and/or icon to your profile.

The information we ask for is divided into two sections - your public profile info and information which is for the eyes of TW staff only (in reality that's just me at the moment). The public info contains the kind of things that other people always want to know about other members. We don't ask for your age but we do ask for your date of birth. The software needs to know that so it can send you a birthday greeting each year and add you to our birthday list. Your DOB does appear in your public profile.

The other info we ask for which is not public, is generally used in emergencies only and never, ever divulged to other members, sold or given away. In the ten years we have been established, the use of this contact information has saved a few lives when people were feeling desperate. We can't promise to be there 24 hours a day but having this info can really help when a potential suicide situation does arise.

We also need to have a post code or zip code to use with proximity searches that show you which members live in the same area that you do. Obviously, we never give away actual addresses, phone numbers or zip/post codes in the results. Your private information stays private. You will also find that most of it is optional anyway so you don't have to enter everything we ask for (only the fields with asterisks next to them need to be filled out).

So please rest assured that at The Gender Society we guard our member's data well and there is no hidden agenda. If there were we would not have survived since 1999!

YOUR SECURITY QUESTION

When you register you will be asked for a security question and password which we can use to ensure you are the account holder if you approach us with a query. We cannot discuss user's accounts otherwise and you will also be asked for this information when you request a new password. Therefore, please make your answer something that you won't easily forget and make sure you type it in a way that can be easily entered again when the time comes.

For example, a user who's question is, "When is my cat's birthday?" types the answer, "July 16th". If weeks later, he needs to request a new password and in answer to his security question he enters, "07/16", the security check will fail.

REGISTERED USER PROFILES

When
you register, your information is protected by use of a password which you can change whenever you like via your "Edit your Profile" page.
Therefore, only other logged in members will be able to see your profile.

Each person who registers must have a unique email address and user name. Duplicate
profiles using the same email address or user name are not permitted.

We highly recommend that you select a password which is neither common or known to others.
Your initial password is generated by the system but you can change it as soon as you have logged
in for the first time. We encourage you to NOT use information such as your Social Security Number, Phone Number or Date of Birth as your password.

If
you are a previous registered user and you have lost or forgotten your password,
you may only obtain it by email using our "Forgot Password" feature.
Click the link on any login page to request your password be emailed to the contact email address you specified when you registered. We
cannot provide your password by any other means.

We
will provide you with the means to ensure that your personal information is correct
and current. By following the "my profile" link provided on our system, you may view and edit
personal information you have already given us. Once you register, you won't need to do so again. Wherever you go within the the Gender Society community, your information stays with you.

REFUND POLICY

We believe that the customer is (nearly) always right so our policy is generally to refund your money without quibble.
We offer a full six-month Full Membership guarantee. If, during your first six months of Full Membership, you are dissatisfied and decide to leave, please let us know what the problem is and ask for a refund. We can't be fairer than that.

Again,
let us emphasise that we do not sell or pass on any of your private information to anyone
outside of The Gender Society . This is a very important principle for us to adhere
to if our member's trust is to be maintained.

We reserve the right to make changes to the above policies at any time and without notice.