Dell Has No Clue

So I have my laptop, but I still don’t have all my accessories. I called Dell today to find out when I would get them, they said they don’t know when they can send it out because they don’t know what is back ordered or if anything is back-ordered. THey gave me two options cancel the order and re order again, or wait. Either way I don’t have the products I bought. Hey what do I care they can’t start charging me for the laptop until I get my full order. So as long as they mess around I have a free laptop. DAMNIT DELL GET WITH IT.