Multiple relationship records are created for tribute gifts when bulk processing transactions even when an existing relationship record is associated with the transaction in the Blackbaud NetCommunity plug-in

After tribute gifts are bulk processed in the plug-in, you may encounter situations where an acknowledgee appears twice on the same tribute. This may occur when two or more of the bulk-processed gifts designate the same acknowledgee, regardless of whether or not the acknowledgee is new or linked to an existing relationship.

Article
Number:51335

Products:

Blackbaud_Internet_Solutions

Blackbaud_NetCommunity_BBNC

Blackbaud does not suggest bulk processing for tribute transactions. When bulk processing transactions, the Blackbaud NetCommunity plug-in has no way to identify that the group of transactions contains the same acknowledgee twice. It will add all of the information for each transaction.