The Museum is committed to accessibility for all visitors. For general access information, call 617-267-9300, or e-mail access@mfa.org. For program information, call 617-369-3189. For more information about website accessibility, see Website Accessibility Statement.

Parking and Entrances

Parking

Accessible spaces are available in our garage and parking lots located on Museum Road. Payment for parking may be made in the lobby of the garage, or by credit or debit card at the exit gates. Should you need assistance, there is a help button on the gate. Scan your membership card to receive the discounted rate.

Valet parking is available at the Huntington Entrance (payment by credit card only). Regular member and nonmember parking fees still apply; the $3 valet parking fee is waived for those vehicles with HP plates or placards.

Entrances

The Linde Family Wing Entrance on Museum Road is reserved for schools, groups, and visitors with disabilities.

The Huntington Entrance (465 Huntington Avenue) and the State Street Corporation Fenway Entrance (200 The Fenway) are accessible with a drop-off area in front, and ramps to the left and right of the stairs. All entrances are equipped with power-assist doors.

Wheelchair Accessible

Mobility Devices

Wheelchairs and Rollators

Manual wheelchairs and Rollators (walkers with wheels, padded seats, and backs) are available free of charge on a first-come, first-served basis at all entrances. Please return wheelchairs and Rollators after your visit.

The MFA also welcomes your personal walkers, wheelchairs, and scooters.

All events in the Museum are wheelchair accessible; however, not all doors in the Art of the Americas Wing are on power assist.

Personal care attendants are admitted free of charge.

Wheelchair Accessible

In the Museum

Service Dogs

The MFA welcomes service dogs. Service dogs must be on a leash or harness and under the control of the owner at all times. In accordance with federal and state law, emotional support, comfort animals and pets are not permitted in the Museum or as part of outdoor MFA events.

Gallery Seating

Many Museum galleries have permanent benches or couches. Free gallery stools are provided on a first-come, first-served basis. These lightweight folding seats are available at Sharf Visitor Center. Please return them at the end of your visit.

Gallery stools are not usually allowed in the Gund Gallery or other special exhibitions, but if you need to use one during your visit, please inform the protective services staff before entering the gallery.

Restrooms

All Museum restrooms with the exception of the pair in the upper Rotunda, have fully accessible HP stalls. Two Family, or unisex, bathrooms are available on Level G, below the Sharf Visitor Center.

Dining

All dining areas at the Museum are wheelchair accessible. For more information on our dining options, visit Dining.

Assistive Listening Devices (ALD) and Maps

Assistive Listening Devices (ALD)

An assistive listening system is available for gallery tours and talks from the Sharf Visitor Center and a separate system is available for programs in our auditoriums. Headsets and neckloops are available.

For visitors with hearing aids with a T-coil switch, there are induction loops at all entrances, the box office, and the Information desk at the Sharf Visitor Center.

Large Type Maps

Large type maps are available at the Sharf Visitor Center.

MFA Guide and Other Resources

MFA Guide

MFA Guides with audio and video commentary offer an overview of the Museum’s collections as well as focused tours of special exhibitions. They are available for rent at all ticket desks and are free for visitors who are blind and visitors who are Deaf. Read below for special tours and features and visit MFA Guide for more information.

Audio Description

ASL Interpreted

Assistive Listening System

For Visitors Who Are Blind or Have Low Vision

Audio Description

This tour is available on the MFA Guide, and includes more than 200 stops in English. All adult English stops in the Art of the Americas and Contemporary wings have description. You will find additional stops throughout the Museum, as more are being added each year. Visitors can request a unit with a tactile dot over the number 5, which includes a screen-reading or “voiceover” feature. Visitors may also want to make use of a zoom feature. These MFA Guides may be borrowed from the Sharf Visitor Center.

Blind or Low Vision Access

Audio Description

Beyond the Screen

A self-contained tour and satchel that offers materials for visitors who are blind or have low vision and a companion. These materials focus on a exhibition in the Asian collection and are available, free of charge, at Sharf Visitor Center.

Blind or Low Vision Access

Tactile Art Cards

Explore the MFA with your children and learn interesting facts. Tactile cards focusing on one object with a raised line graphic, Braille, and large print are available at the Family Art Cart on weekends, October through June. Recommended for all ages.

Blind or Low Vision Access

Audio-Tactile Book

Style: Period Details Explored in Teapots is an audio-tactile interactive book that is part of the learning gallery on level 2 of the Art of the Americas wing. Available at Sharf Visitor Center.

Blind or Low Vision Access

A Feeling for Form

A Feeling for Form is a program that provides tours for visitors of all ages who are blind or have low vision. See A Feeling for Form, below, for more information.

For Visitors Who Are Deaf or Hard of Hearing

Neckloops, Onscreen Transcripts, ASL in MFA Guide

In addition to headphones, we offer neckloops, which are compatible with t-coil hearing aids. Every MFA Guide stop also includes the option of onscreen text transcripts. We also offer an American Sign Language version of the MFA Highlights tour on the MFA Guide. You will find the ASL tour listed with the other languages. If you wish to get a device with no headset, please go to the Sharf Visitor center.

Assistive Listening System

ASL Interpreted 1 pm

FM Assistive-Listening Systems

Headsets and neckloops are available for lectures, concerts, and films in Alfond Auditorium, Remis Auditorium, and in the Riley Seminar Room.

Portable FM assistive-listening devices, with either headsets or neckloops, are available at the Sharf Visitor Center for drop-in tours and gallery talks. For programs held in Riley Seminar Room, or for reserved tours and scheduled classes, please reserve devices in advance. For reservations and further information, please call 617-369-3302.

Access Programs

In addition to inclusive experiences and events, the MFA has some specific programming for visitors with disabilities.

Website Accessibility Statement

The Museum of Fine Arts, Boston (MFA) is committed to facilitating the accessibility and usability of its website, http://www.mfa.org/, for all people with disabilities. The MFA will be implementing over time the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) as its web accessibility standard, which will also bring the MFA into conformance with the Section 5-8 Web Accessibility Standards developed by the United States Access Board.

Please be aware that our efforts are ongoing. If, at any time, you have specific questions or concerns about the accessibility of any particular web page on http://www.mfa.org/, please contact us at webmaster@mfa.org. If you do encounter an accessibility issue, please be sure to specify the web page in your e-mail, and we will make all reasonable efforts to make that page accessible for you.