We walked to the Andaz Tokyo from the Shinbashi Station which took about 20 minutes. We asked directions at the police outstation directly outside Shinbashi station and they pointed to the very tall Toranomon Hills building and we pretty much didn’t lose sight of the building and found our way fairly easy. It was a sunny 70 degree (F) day for our first day in Tokyo!

Andaz Tokyo entrance

The Andaz is housed in a new and very large and sleek building. In fact the Andaz website mentions it’s the second highest skyscraper in Tokyo. The hotel occupies some of the higher floors (37-51) and is only about one year old. The hotel has 164 rooms and most rooms have nice views of various parts of the city.

There is no doorman or bellhops really. As we entered the lobby level there were some front desk staff welcoming people and asking to take our bags as they escorted us to a checkin table. There is a table with some staff on Macbook Pro’s which I initially thought was the concierge desk but remember from our stay in Maui that front desk staff there had a similar setup.

Andaz Tokyo front desk

We were seated and offered beverages and we both asked for a water. The gentleman checking us in went over our details and checked my credit card and passport. Our room wasn’t quite ready (we arrived about an hour before checkin) and they said it should be ready any moment so we sat for about 15 minutes and they came and got us and showed us to our room. We shipped our carryon bags ahead of time from the St. Regis Osaka. It cost about $20 for each carryon and our bags were indeed waiting for us and made the overnight trip unscathed. My initial impressions of the property thus far was good. Kind of a sleek/sexy vibe with a modern edge. All the staff was young and put together well.

Checkin area

Andaz Tokyo hallway

Andaz King Room No. 4834

Our King Room was on the 48th floor and was larger than I was expecting. The room was dark near the entrance and light near the windows. A bit too dark in my opinion initially. The decor was kind of a “modern retro” if you will. Lots of dark wood tones which I like generally. To contrast the dark wood and shadows you will find in the bathroom area the bedroom living area was bright with a greenish carpeting and a 60’/70’s vibe.

Room entrance

Andaz Tokyo closet area

Andaz Tokyo room entryway

Coffee area

Andaz Tokyo bedroom

Andaz Tokyo bedroom

With the shades open we were treated to nice views of Tokyo through the large windows. The bedroom had a long sofa for lounging and a desk area as well. What I do love about Andaz is that the snacks and non alcoholic beverages are complimentary and refilled daily. That gives it a sort of homey feel to it in my view. You don’t have to call for room service if you just want a coke.

View from our room at Andaz Tokyo

Andaz Tokyo bathroom

The bathroom had a decent shower area with an added waterfall shower head (always a plus) and a circular tub directly next to the shower. There were no dual sinks in our room but we certainly can make due without. The ToTo toilet of course had all the bells and whistles and this was one of the new models in which the lid pops up soon as one walks near it.

Andaz Tokyo water closet

Andaz Tokyo shower

Andaz Tokyo bathtub

Andaz Tokyo shower

Tea and coffee drawer

Complimentary in-room beverages at the Andaz Tokyo (except the alcohol)

Andaz Tokyo bedroom

Andaz Tokyo floor plan

Andaz Tokyo room key

Andaz Tokyo room key

The one main negative of our room was that the bed was entirely too hard in our view. It was hard to get comfortable for long periods of time. In fact it was the only thing I didn’t like about the property but its enough for us to hesitate a return visit unless they were to offer a different bed type. This wasn’t a traditional Japanese futon style bed either so I am not sure why it was so hard.

Room Walkthrough below:

Breakfast

In the morning we decided to grab some breakfast. We are not Hyatt Diamond members so breakfast was out of pocket close to $40 per person. I was sick and didn’t feel like messing around and figuring out where to go. I asked for a menu however the buffet was the only option I was told. Fine. The food was pretty decent and I had a ton of the fresh juices to help combat my cold.

My Andaz Tokyo breakfast

Andaz Tokyo breakfast

Andaz Tokyo breakfast buffet

Andaz Tokyo breakfast buffet

Last plate for me

PointsPinnacle Breakdown

I transferred in about 21,000 Ultimate Rewards points to Hyatt in order to have enough points to redeem for our one night stay. The Andaz Tokyo is a Hyatt category 6 property which requires 25,000 points per night. Hyatt is running a promo in that members that registered get 20% of those points back for stays through the end of July 2015. That means I would be getting a 5,000 Hyatt point bonus rebate back into my account thus my redemption would be 20,000 Hyatt points in the end.

Email confirmation

Reservation details

Points redemption history for our stay

The cheapest cash rate for our one night stay was $390 best available rate. However with taxes $477.51 would have been the grand total!! So the 20,000 Hyatt points saved us $477! Not a bad redemption at all. I obtain Hyatt points through some spending on the Chase Hyatt Visa card but primarily through sign up bonuses and spending on my Ultimate Rewards earning Chase cards.

Hyatt.com rate options for the night of our stay

Had we paid cash here is the damage

An overall nice stay and we enjoyed the area the property was located in. Aside from the bed this is really a nice option for a Tokyo trip! If you like a firm mattress then its a no brainer on points. Make sure you check out the rooftop bar for drinks too!