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The most helpful positive review

We were from 9-23. October in the hotel ERI Beach. We were because the hotel ERI village was already closed moved to the hotel ERI Beach. With 600 beds it is a very large but still offering a clear view hotel complex. You can tell but the the complex already older and in some places the 'paint' already from is. But altogether power the complex a satisfactory impression. Since there end of the season was were in the first week about 100 guests and in the s … read hotel review

Old hotel need renovation, small rooms. No TV, no air-condition, no shelves to put the clothes (just hangers), poor bath.
Dripping toilet, no towels, didn't change sheets even when asked after my child had an "accident" (peed in bed).
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Food: modest, partly lukewarm or cold. If it was warm, but it was something for everyone
Drink (all-inclusive): was from spenderautomaten and were mostly not properly filled (only water or the wrong taste).
Room: ok, but very noisy
Sleep: the evening entertainment with much too loud music (even the windows on the balcony door through the bass vibrates) on repeated request of us neither quiet or to appropriate time stopped. A night's sleep was impossible, because the music ended at 3:00 a. m. in the morning read hotel review

The beach was easy to reach, much better i found however the beach from star beach, a pity, that we too late discovered, there is a door then, recommendation! The staff was rude, except for a few exceptions. The entertainment was funny, the volleyball game called and then you get there and no one came, already amusing. The food was not tasty, the meat you sometimes had to wait a long time. The room was very cramped and rather poorly decorated. Great was the free wi-fi internet access in the lobby bar. And also the neighboring star beach resort i ... can only recommend!read hotel review

Who loves already daily 13 hour techno music?
Size and number of rooms in the hotel the hotel is huge and has several houses and 3 pools plus children's pool with small slides.
Condition and cleanliness of the room: very run-down, very old beds and mattresses, old sanitary facilities, calcified armatures, broken tiles, doors wedged constantly, air conditioner leaked into the bed (a sign, that these longer has not waited), tv didn't work, only 1 key for 1 room (3 adults), no waschraumschlüssel
Condition and cleanliness of the pools: upon arrival at the 18 may 13 no pool maintenance after ... the winter, says: bucketful sand on the pool floor and strong deposits of algae. Damaged floor tiles around the pool, not cleaned of abflussgitter and carelessly manicured grounds; partly trash.
Inclusive services: all inclusive = buffet unlit and economized example 1 sort of sausage and 2 sorts of cheese (of which 1 was analogkäse) for breakfast, jams artificial, no presentation of the dishes, mostly cold or maximum body temperature, constant repetitions of the food, juices watery syrup and that on an island, on the annual 10 thousand tonnes of oranges harvested!?!, good coffee.
Guest structure. At least 85% russiansread hotel review

Room

3.0

Condition and cleanliness of the room: very run-down, very old beds and mattresses, old sanitary facilities, calcified armatures, broken tiles, doors wedged constantly, air conditioner leaked into the bed (a sign, that these longer has not waited), tv didn't work, only 1 key for 1 room (3 adults), no waschraumschlüssel, fridge available, size ok.

Service

3.0

Friendliness d. hotel was good. Foreign language skills of the staff were english.
Room cleaning: as you in the pre-season was, there was only 1 lady per bungalowhaus seen; accordingly 'rough' was the room cleaning and restaurantreinigung.
Dealing with complaints: after 1 night at change approved, air conditioning system was repaired, on our daily complaints, the techno-beschallung to minimize was only for 2 songs a bit quieter and then it continues unabated. For this' problem 'felt every day someone else' responsible '; not even the hotel manager!

Gastronomy

3.0

Number of restaurants: 1+2 pool bars and 1 bar in the hotel
Quality of the dishes/ drinks:
Inclusive services: all inclusive = buffet unlit and economized example 1 sort of sausage and 2 sorts of cheese (of which 1 was analogkäse) for breakfast, jams artificial, no presentation of the dishes, mostly cold or maximum body temperature, constant repetitions of the food, juices watery syrup and that on an island, on the annual 10 thousand tonnes of oranges harvested!?! , good coffee.
Quantity of the meals: partly very selected see picture
Cleanliness/hygiene: cheapest napkins, lukewarm meal directly after restaurant opening ( keimgefahr not be excluded!?) , no ablageteller for ladle the terrines, cover the terrines often damaged, this cold food
Kitchen style: unfortunately hardly any local except olives and feta

Hotel

3.0

Who loves already daily 13 hour techno music?
Size and number of rooms in the hotel : the hotel is huge and has several houses and 3 pools plus children's pool with small slides.
Condition and cleanliness of the room: very run-down, very old beds and mattresses, old sanitary facilities, calcified armatures, broken tiles, doors wedged constantly, air conditioner leaked into the bed (a sign, that these longer has not waited), tv didn't work, only 1 key for 1 room (3 adults), no waschraumschlüssel
Condition and cleanliness of the pools: upon arrival at the 18 may 13 no pool maintenance after the winter, says: bucketful sand on the pool floor and strong deposits of algae. Damaged floor tiles around the pool, not cleaned of abflussgitter and carelessly manicured grounds; partly trash.
Inclusive services: all inclusive = buffet unlit and economized example 1 sort of sausage and 2 sorts of cheese (of which 1 was analogkäse) for breakfast, jams artificial, no presentation of the dishes, mostly cold or maximum body temperature, constant repetitions of the food, juices watery syrup and that on an island, on the annual 10 thousand tonnes of oranges harvested!?! , good coffee.
Guest structure. At least 85% russians

Location

5.0

Distance to the beach: small beach but right before
Distance to the airport: half an hour
Shopping: nice mall directly from hotel
Excursions: to Chania and Rethymnon very nice, spinalonga less important, knossos would be better
Trip to Santorini with fast ferry circa 150 Euro per person.
Many restaurants nearby, so all inclusive not necessary

Sport & Leisure

3.0

The entertainment was limited to daily 13 hours (from 10 o'clock in the morning until 23 o'clock evening) techno-beschallung deafening volume. First from the pool side of the arena, then in the afternoon from 2. pool and in addition from the adjacent open-air disco. Of course other hits.
Kids club available. Small a beach volleyball court were available.
Beach/pool: the condition and cleanliness of the pools: upon arrival at the 18 may 13 no pool maintenance after the winter, says: bucketful sand on the pool floor and strong deposits of algae. Damaged floor tiles around the pool, not cleaned of abflussgitter and carelessly manicured grounds; partly trash. Plenty of umbrellas and pool chairs were inclusive