Quick Pass

Quick Pass allows customers to check in for services at the Development Services Center remotely from their home, office or mobile device. Once you check-in, text alerts notify you of estimated service time and when you are approaching the front of the line. If you change your mind, you can cancel the request and reschedule for another day. Regular business hours are 7 a.m. – 5 p.m., Monday, Tuesday and Thursday, and 7:30 a.m. – 5 p.m. on Wednesday, excluding holidays.

Services provided through this system at the Development Services Center include entitlements (variance, special use request and other planning requests); building and civil permits for construction; business licensing; cashiering/acceptance of payments for those projects; and zoning questions.

Check-In Online

Follow these instructions to check-in for service from your computer or mobile device:

Click here to check-in for service or to view estimated service times.

Enter your name and mobile phone number and click "Next" at the bottom of the page.

Select the desired service to check in.

You will receive a text alert of estimated service time. Follow the prompts to receive status updates (S), to leave the service queue (L), or to get Help (H).