RE: Latitude 5175: Bluetooth woes

Addendum: I re-flashed the most recent BIOS at the recommendation of a friend who's undergone similar issues with another Dell device with the same chipset -- bluetooth device is back. Struggling with re-pairing with the mouse now.

RE: Latitude 5175: Bluetooth woes

I work at a company that uses several of these tablets and one by one they are all having this exact issue. I have attempted to update all drivers and windows updates, as well as a fresh install of windows 10 and bios updates. But they are all unfortunately either failing or have failed to stay connected. I have found no instance of any fixes or dell looking into a fix as of yet.

RE: Latitude 5175: Bluetooth woes

I just bought this tab refurbished, and after working initially, the bluetooth did exactly the same as yours. I ordered an ASUS bluetooth usb nubbon, which worked immediately and perfectly until I restarted the computer, at which point, it also disappeared. After removing it and another restart, the original BT options had returned (***). Initially I couldnt get it to connect, but after a few restarts and some fiddling and many attempts, it is now working again. I don't know how or why any of this worked, but it worked for me.