Google/IMAP frustrating problem

Hi - I do work for a business that their domain/email is hosted thru google apps and they are using gmail IMAP. The problem we are having is that the owner has MANY folders. In the send/receive settings in Outlook 2007 I've set it to just download headers, which wont allow him to open up an actual email unless its checked to sync, and if we leave the default settings, the send receive hangs on 62% for eternity, and will never fully complete. Someone also suggested to change the root path to "Gmail" which didnt work, because it never showed/synced the folders that are there if he logs into the account via Google. I'm starting to hare IMAP. Any suggestions to get this working will be greatly appreciated.

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