Technology Support Center

How can we help you today?

Installing Malwarebytes Anti-Malware

Modified on: Wed, 22 Jul, 2015 at 12:29 PM

In order to install Malwarebytes Anti-Malware, you will need to go to their website and download the installer. First, make sure you are using Google Chrome. It is the beach ball looking icon either on your taskbar or on your desktop. Then click here: www.malwarebytes.org If that for some reason doesn't work, you can manually type that address into the URL bar at the top of your browser. Once you are on their website, choose the Download Free Version button.

The download should automatically start when you see this page, but if after 10 seconds it does not, click the green Download Now button. While it is downloading, you can click on it at the bottom left. This will cause it to auto open as soon as the file is done.

If you get this window, press Run.

Choose your preferred language and then click on OK.

Choose Next.

Click on the "I accept the agreement" button and then click on Next.

Click Next.

Click Next again.

And click Next yet again.

You can uncheck the "Create a desktop icon" if you do not want a shortcut placed on your desktop. Then click on Next.

Click Install. This process may take a couple minutes.

Once the install is finished, uncheck the "Enable free trial of Malwarebytes Anti-Malware Premium." Then click on finish. The program should now start up. For a guide on using the program, please read: My computer may have malware!

None of this helped me!

If the above does not help, please submit a ticket or call us at 1-866-904-4332.