This programme contains strong
language and scenes which some
viewers may find upsetting

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Ambulance Service.
Is the patient breathing?

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OK, and she's not breathing?

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OK, do you want to start CPR?

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Wednesday,
half an hour into the day shift

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and the West Midlands
Ambulance Service

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is dealing with
seven chest pains,

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12 falls and an elderly woman
who is in cardiac arrest.

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You're doing really well.

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WEEPING

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In Staffordshire, paramedics are on
scene with a 75-year-old woman who

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called with abdominal pain.

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Yeah, stand by.

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After assessing the patient,
the paramedics have discovered that

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she's having a serious heart attack.

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They've requested another
ambulance to assist them.

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Control dispatch the nearest
available crew, Dave and Mick,

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to back them up.

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4452.

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You're on scene at this one, please.
Salt Avenue in Stafford.

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The lady there's having an MI.
Asking for a second crew, please.

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Roger.

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You've just been flashed.

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I do apologise.
Will you pay the fine?

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It's your turn this time.
Is it? Yeah.

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I'll have to save up.

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Those pensions are poor.

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Mick retired eight years ago,
but missed his life and rejoined.

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At 71, he has no plans
to retire soon.

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SIRENS BLARE

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By the time they arrive,

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the patient has been showing
symptoms for over two hours.

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Hello. This is Dave, Denise.

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Hello. How are you?

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What's the lady's name? It's Denise.

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You're very cold, Denise.

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We're going to get you in.

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Oh, dear.

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Oh, Denise.

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We've got an ambulance here,
that's the right thing.

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Are you all right?

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Coping? All right?

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We'll sort her out for you,
all right?

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How long have you
been married, then?

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50-odd years. Have you?

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Come on, it's going to be all right.
Have you got somebody you can ring?

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I've rung my son to tell him.

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Are you going to come with us?
Yeah, if you don't mind?

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That's no problem at all.

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Let's put this on the head, make it
more comfortable for you a bit.

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Is that all right?

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Don't run around too much,

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else we'll be picking you up
off t'floor as well.

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Denise, do you feel sick?

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Yeah? This is anti-sickness,
this is, darling, OK?

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Quite often
you've got two patients,

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the actual patient and
the near relative,

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because what's happening to their
relative, it's upsetting.

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One more and you're there.

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So you have got to treat both.

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We're on the way, sir.
We'll be going a bit fast.

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That's all right. All right? OK.

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That's so your wife can have
the best treatment possible

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in the shortest time, all right? OK.

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I seem to be able to talk with
people and have empathy with them.

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But I think we've all got
this compassionate side,

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otherwise you wouldn't do this job.

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There's a hospital two miles away,

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but Denise needs specialist care
from the cardiac unit

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at Royal Stoke
and that is 16 miles away.

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At this time of day,
even on blue lights,

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because it's really busy up there,

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it's going to be about 20 minutes
and it's all time critical now.

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SIRENS BLARE

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Oh, my God.

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They're not going to let
you through.

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Is she all right?

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She's OK, John, yeah, yeah.

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Just trying to get rid of some
of this nasty pain for her.

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OK? Good. We're looking after her,
John. Are you OK?

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Yeah.

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We'll look after her.

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Got it? Done, yeah.

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We'll get you in straightaway,
Denise, don't worry.

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Denise has been suffering her
heart attack for over three hours.

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The cardiac team must
urgently unblock her arteries.

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You just relax, all right?

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You're going to be all right,
don't worry.

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Ready, steady, slide.

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Hiya. Sorry to be so long.

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As you know, John,
your wife's had a heart attack.

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She has had a heart attack.
She has, yeah.

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Which we knew at the time
when we've come here.

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Yeah. They've took her in
to unblock the arteries.

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I would imagine
you've had a lot of challenges

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during your marriage over the years.

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This is another one and
it's going in the right direction

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at the moment, mate, all right?

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OK?

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She's in the best place,
she's having the best treatment.

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OK. All right? I believe you, yeah.

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And everything's going right
at the moment, OK?

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She is, John,
she's a lot more settled.

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You'll be able to see her
in a moment, all right?

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They'll have you
through with her very soon.

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Three miles from
Royal Stoke Hospital,

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Matt and Ryan have just cleared
from their second elderly patient

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of the morning.
Want to eat the oatcakes now?

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There was two bacon.
I think that's bacon and cheese.

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Are they both bacon?
Yeah... That's bacon.

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That's bacon and sausage.

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That's yours. That's sausage.

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Oh, right, this must be bacon.

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Oh, that's just nice.

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It's quite warm now.

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Better with brown sauce on it but
they didn't have any brown sauce.

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Always got to complain, haven't you?

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Ambulance Service.
Is the patient breathing?

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OK.

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The shower or the shed?

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OK. How old is he, please?

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This morning in Staffordshire,

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almost half of all calls
have been for people over 70.

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Somebody's fallen
in a shed and hurt his hip.

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He says he's got cancer
of the spine as well.

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What's he doing in the shed? Yeah.

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Hello, sir. Let's get to you, mate.

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Have you hurt this hip
before at all?

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Right, and have you not been able
to move it since you've fallen?

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Shall we have a quick feel?

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Is it round in your bottom or so?

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Up here in, like, your pelvis?

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What were you doing in your shed?

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Tidying up? Do you keep pigeons?

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Are they pigeons that you keep?

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Oh, right. OK.

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What did you used to do for a job?

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Were you? It's pretty standard,
isn't it, for round here?

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Another one.

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We'll get you some gas
and air for now.

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There's a possibility that
you might have broken your hip.

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We've got to move you at some point.

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We obviously want to give
you some pain relief.

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We don't want to just move
you without. All right, then.

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I'm going to get you some gas and
air and you can start taking that

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now and that should kick in
by the time we have to move you.

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All right. I'll go grab that.

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He's a proper Stokie, aren't you?

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How did you manage to let
your wife know that you'd fallen?

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Right.

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What's your
missus going to be doing?

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Is she going to be coming with us?

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All right, we'll go to speak to her.

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That's normal for it to change
the tone of your voice, OK? Yeah.

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So...

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No. You might have to have an
operation on this leg to correct it.

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Have they?

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You seem very optimistic
about it all!

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It may not be that, we'll see.

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In relation to the long-term,
I don't know...

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That's obviously the hospital's
decision in what they do.

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Yeah, OK.

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Ryan's going to grab your leg
so they go together, OK?

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That's it.

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Ready? One, two, three.

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OK.

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Bring that leg in for me.

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Yeah. So you can see how
your leg is that much shorter

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than the other one.

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I think it's pretty...
It's a good cert

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that you've got a bit of
a fracture to this hip somewhere.

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It isn't really good, is it?

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You're looking good, my love.

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Hair's looking good.

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Is it good? Yeah, it looks better
than mine, doesn't it?

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Oh, dear. Don't worry about it.

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We think he might
have broken his hip, unfortunately.

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Are you coming up
the hospital with him?

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His son's on his way somewhere. OK.

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No, no, no.

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I know!

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You can leave me here now,
if you want.

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You're comfortable?

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So, head end.

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It's the opposite way
to where we are. OK.

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When did you retire, then?
How old were you when you retired?

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Was that from the pot bank? Yeah.

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I bet you have oatcakes
at least once a week, don't you?

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Cost kick a bo against a wo.

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Ambulance Service.
Is the patient breathing?

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Hello, this is
the Ambulance Service.

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In the control room,
a call is in progress for a woman

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who thinks she's in labour in a car

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on the side of a road
near Bridgnorth.

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How far from Highley are you?

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WOMAN:

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MAN:

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Say that again.
What did the other man say?

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Open the sac.

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Right, OK, don't pull that baby.
Do not pull that baby.

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Is the baby out the sac?

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OK, is the baby breathing?

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Tap on his feet for me,
is he crying?

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OK, is he awake?

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Come on, baby.

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OK, so he's not. Is he breathing?
Listen to me - is he breathing?

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Is he breathing? Is he breathing?

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Is he breathing?

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Tap his feet, is he breathing?

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He hasn't cried yet.
Is he breathing, though?

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You need to take him and
put your mouth completely over

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the baby's mouth and nose.

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Blow gently two to three seconds.
Do this five times.

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Do it now.

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Yes.

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Blow gently.

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Have you done that five times?

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Yeah? Is the baby breathing?

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Is he breathing?

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Lovely, that's a good noise to hear.

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How old's Mum?

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She didn't know she was pregnant?

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OK, all right.

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You've done really, really well.

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I'll leave you, Victoria.

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Thank you for your help.

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Not a problem.

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Congratulations to Mum.
Thank you. Bye.

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It's that one there as well?
It's attached to it.

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Mick and Dave have been
at the station on a break

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and are back on stand-by,
ready for action.

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That young girl... Yeah.

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She said, "Who are you with?"
I says, "Dave Minard."

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I think she's in love
with you, mate.

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You can't be saying stuff
like that, Mick.

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Don't get me
into any trouble with the wife!

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4452.

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52, thank you.

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Mick, Andover Place,
Cannock, please.

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56-year-old, cardiac arrest, please.

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SIRENS BLARE

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Mick and Dave are
three miles from the patient.

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To back them up, the control room
also dispatches William and Gail

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in Ambulance 4453.

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53. 4453, thank you.

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Cannock, please,
for a cardiac arrest.

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He's very young
to be cardiac arrest. 56?

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We've got two crews running on it,
they're both running

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between two and a half and
three and a half miles for it.

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For a cardiac arrest, we always
send two in case CPR's needed,

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because it's real hard work
for one crew.

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We back up, naturally.
You know, this is life and death.

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4452.

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The other crew are with you.

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It's very much neck
and neck at the moment.

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I think you'll be
slightly ahead going in.

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Thank you.

0:18:21

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If you grab the two bags, Mick,
I'll grab those. OK.

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Is that it there?

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She's there.

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Hiya.

0:18:47

0:18:49

OK, when was he last seen alive?

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0:18:52

Half past four was
the last breath he took. OK.

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BEEPING

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He's gone, I think.

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0:19:00

There's no point in another coming.

0:19:00

0:19:02

No, no.

0:19:02

0:19:04

He's got a DNR? OK.

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0:19:05

The patient, Paul,
had been suffering from cancer

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and signed a
do not resuscitate request.

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4452, just to confirm this is a K22.

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0:19:18

The gent has got a DNR
in place as well.

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So there's no requirement
for the other crew.

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Thank you, they're
just pulling up outside.

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0:19:27

I'll let them know. Thank you.

0:19:27

0:19:28

53.

0:19:30

0:19:32

Gail, you can cancel, please.

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Stand down, stand down.

0:19:34

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Unfortunately this gent's...
Patient's deceased.

0:19:36

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The other crew are there. OK.

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THEY WEEP

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0:19:47

The DNR was only signed
on the 9th of this month.

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0:19:53

He's got metastatic bowel cancer.

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Poor chap.

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0:20:04

I'll just lift his head a bit

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and we might be able
to shut his mouth a bit.

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For the family.

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0:20:10

OK, sir. Come on.

0:20:12

0:20:14

Hiya.

0:20:22

0:20:23

We've confirmed that
Paul's unfortunately passed.

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0:20:27

Obviously it's a difficult time
for yourselves now.

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If you don't mind,

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0:20:31

we might have to ask you a few
questions just to fill in the gaps,

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0:20:35

if that's OK with yourselves.
That's fine. OK.

0:20:35

0:20:38

My name's Dave and this is Mick.
I'm Mick.

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0:20:40

Has he been in the hospital
recently at all?

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0:20:42

He was in hospital eight weeks ago.

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0:20:44

They discharged him
approximately eight weeks ago

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0:20:47

from Newcross Hospital. OK.

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0:20:49

He's been on
palliative care ever since.

0:20:49

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Right. OK. They gave him between
six and 12 weeks, approximately.

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0:20:57

OK.

0:20:57

0:20:59

I've got to ask for a next of kin.

0:21:04

0:21:07

That's me. That's yourself.

0:21:07

0:21:09

Daughter, wasn't it?
Yeah, middle daughter. Yeah.

0:21:09

0:21:11

And your full name, sorry?

0:21:11

0:21:13

Hello, TeleMed, it's 4452.

0:21:29

0:21:31

Can I pass all these details
of Form 12s, please?

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0:21:34

Yeah, sure. The patient's name
was a Paul Steven Jellyman.

0:21:36

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He was born in Stoke-on-Trent.

0:21:41

0:21:44

Yeah, he was
a delivery driver previously.

0:21:44

0:21:47

I confirmed at 16:57.

0:21:49

0:21:52

He was found supine in his bed.

0:21:56

0:21:58

Certainly most people
who get towards my age

0:22:04

0:22:07

have come across death
quite a few times in their life.

0:22:07

0:22:11

And I've had experience of
holding someone while they were

0:22:13

0:22:18

completely passing away.

0:22:18

0:22:21

My first wife
cardiac arrested on me.

0:22:22

0:22:26

So you can understand what
people are going to go through.

0:22:30

0:22:35

It's like shell shock in a battle.

0:22:39

0:22:42

What helped me was
my son and my daughter,

0:22:45

0:22:51

and I had plenty
of memories to think about.

0:22:51

0:22:55

Good memories.

0:22:57

0:22:58

Undertakers generally
come out within an hour.

0:23:00

0:23:03

They've got our number as well if
there's any problems and obviously

0:23:03

0:23:06

Emma's as well,
and I'm sure there won't be. OK?

0:23:06

0:23:09

All right. I'm sorry for your loss,
anyway. It's all right.

0:23:09

0:23:12

Come on.

0:23:12

0:23:13

OK? Yeah.

0:23:20

0:23:21

Hello, it's the Ambulance Service.
Are you the patient?

0:23:35

0:23:38

Hello, sweetheart. I understand
you've been bitten twice

0:23:38

0:23:40

on your leg by a dog, is that right?

0:23:40

0:23:42

OK. Don't worry, we're going
to arrange some help for you.

0:23:42

0:23:45

Do you know what type of dog it is,
what breed it is?

0:23:45

0:23:49

Jack Russell, OK.

0:23:49

0:23:51

HE HUMS A TUNE

0:23:51

0:23:53

Vehicle not required.

0:23:53

0:23:55

It's the Thursday day shift.

0:23:56

0:23:58

Controller Mike is working out
where to send Matt and Ryan.

0:23:58

0:24:02

HE EXHALES

0:24:02

0:24:04

50, you're not going to believe it,

0:24:04

0:24:06

our regular is asking us to
attend him at Coral bookmakers.

0:24:06

0:24:10

No way!

0:24:10

0:24:11

Third time today
we've been out to him, anyway.

0:24:11

0:24:15

Went mid morning,
we went about two hours ago.

0:24:15

0:24:18

Third ambulance today!

0:24:18

0:24:21

Yeah, we'll go and
have a word with him.

0:24:21

0:24:24

This will be the 17th time
the Ambulance Service has seen

0:24:24

0:24:27

this patient this month.

0:24:27

0:24:30

He just goes out,
calls an ambulance.

0:24:30

0:24:32

When we get there, he refuses
treatment, just wants taken home.

0:24:32

0:24:36

You know, within minutes or hours,
he's back out the door again.

0:24:36

0:24:39

You're losing the battle, really.

0:24:40

0:24:42

I'd love to know how many
times we've been to him. Hundreds.

0:24:44

0:24:48

That's him there, smoking.

0:24:50

0:24:52

All I want is to go home.
You need a taxi, not an ambulance.

0:25:03

0:25:06

We can't take you back home.

0:25:06

0:25:07

Please tell me you haven't asked
for an ambulance to take you home?

0:25:07

0:25:10

I haven't asked for an ambulance.

0:25:10

0:25:11

The lady just said you keep asking
everybody to ring you an ambulance.

0:25:11

0:25:14

No. Three ambulances
you've had today. Have I?

0:25:14

0:25:18

BOTH: Yeah.

0:25:18

0:25:19

You've been taken home
twice already.

0:25:19

0:25:22

10:30 this morning and then you...

0:25:22

0:25:24

I might have done, I don't know.

0:25:24

0:25:26

It's definite.
It's definitely happened.

0:25:26

0:25:29

That's quite worrying, isn't it,
from our point of view?

0:25:29

0:25:31

No. Right.

0:25:32

0:25:34

OK. Just so you know...
I want to go...

0:25:35

0:25:39

We're not happy with your
clinical situation at the moment.

0:25:39

0:25:41

We're not happy. There's nothing
wrong with it.

0:25:41

0:25:44

You keep repeating yourself
over and over, and over.

0:25:44

0:25:46

I have to because you keep on...

0:25:46

0:25:48

But you're telling me you can't
remember having two ambulances out.

0:25:49

0:25:53

How can you not remember that?

0:25:53

0:25:55

VOICE-OVER: We go to
many different regulars.

0:25:58

0:26:00

They expect us to
just take them home.

0:26:00

0:26:02

They expect us to
take them to the pub.

0:26:02

0:26:06

You name it, I've probably
come across it in 14 years.

0:26:06

0:26:10

It's costing the Ambulance Service,
and the NHS as a whole, a fortune

0:26:10

0:26:15

if these people are having 50, 60,
70 attendances through the year.

0:26:15

0:26:20

And the implications it has on other
patients who could have had that

0:26:20

0:26:24

ambulance. So there's other pathways
to look at for these people.

0:26:24

0:26:28

You've got to draw
the line at some point.

0:26:28

0:26:31

I'm a bit concerned about his
mental health, to be quite honest.

0:26:32

0:26:35

If he's saying that he can't
remember having two ambulances

0:26:35

0:26:38

and being taken home twice,

0:26:38

0:26:39

it's not right to sort of keep
allowing this to happen, really.

0:26:39

0:26:43

Yeah, roger that.
I'll chase it up with the police.

0:26:47

0:26:50

Matt and Ryan hope police
can persuade the patient

0:26:51

0:26:54

to accept long-term help, but
they can't leave him on his own

0:26:54

0:26:57

so need to wait
until officers arrive.

0:26:57

0:27:00

Oh, dear.

0:27:02

0:27:04

Ambulance Service.
Is the patient breathing?

0:27:04

0:27:06

Yes.

0:27:07

0:27:08

Let me find out what's going on.

0:27:13

0:27:15

Are you coming with us, yeah?

0:27:15

0:27:17

Are you on the phone
to the Ambulance Service, sir?

0:27:19

0:27:22

Why have you asked for it?

0:27:22

0:27:23

We can't take you home.

0:27:23

0:27:25

Yes, you can. No, we can't.

0:27:25

0:27:26

We're an emergency
Ambulance Service.

0:27:26

0:27:29

DISPATCHER: Right, OK,
I can hear what's going on.

0:27:29

0:27:31

You've just rang...
You've knocked on this chap's door.

0:27:31

0:27:33

It's OK, darling.
I work for the Ambulance Service.

0:27:33

0:27:36

We're on vehicle 4450.

0:27:36

0:27:37

Yeah, this gentleman's
now walked up the road

0:27:37

0:27:40

and knocked on number 46.

0:27:40

0:27:41

I think we've just had
another call for it.

0:27:41

0:27:44

He's asked for an ambulance
to take him home again.

0:27:46

0:27:48

I can't believe
he's knocked on there.

0:27:52

0:27:55

PHONE RINGS

0:27:55

0:27:56

Hello.

0:27:56

0:27:57

Can I request your attendance
on this one, please?

0:27:57

0:28:00

He's a real handful.

0:28:00

0:28:02

We could do with some officers
there pronto, please.

0:28:02

0:28:05

He's knocking on
members of the public's door

0:28:05

0:28:07

asking for them to
send him an ambulance,

0:28:07

0:28:09

even though there's one following
him several yards behind.

0:28:09

0:28:12

This is the third time
we've been called to him today.

0:28:12

0:28:16

There's a question
over his capacity.

0:28:16

0:28:19

He's flagging somebody else
down now.

0:28:20

0:28:23

He's going to be doing it
again and again, and again.

0:28:23

0:28:26

We're with him, mate.
He keeps walking off from us.

0:28:28

0:28:31

We'll deal with it, yeah.
You're on your way.

0:28:31

0:28:34

Watch your feet, Matt.
Why are you stopping cars now?

0:28:34

0:28:37

I'm not stopping cars. He stopped.
We've just seen you.

0:28:37

0:28:40

We just watched. He just stopped.
We saw you flag him down.

0:28:40

0:28:43

You're a bloody liar.

0:28:43

0:28:45

Right, come here a minute.

0:28:45

0:28:47

He keeps walking off every time
they go near him to try and...

0:28:47

0:28:50

..to try and deal with him in
any way or do anything with him.

0:28:52

0:28:55

It takes 30 minutes
for the police to arrive.

0:28:55

0:28:58

He wants an ambulance? Yeah, he's
asking everybody for an ambulance.

0:28:58

0:29:01

Now he's saying he doesn't. He said
he hasn't had an ambulance today.

0:29:01

0:29:04

He's had three.
All he wants, mate, is an ambulance

0:29:04

0:29:06

to take him home every single time.
That's all he wants.

0:29:06

0:29:08

They arrange for their mental health
team to assess the patient.

0:29:08

0:29:12

We'll follow him down and
I'll get a few details

0:29:12

0:29:14

and make sure everything's OK.
All right. You can shoot off.

0:29:14

0:29:16

All right. Cheers, chaps.
Thank you very much.

0:29:16

0:29:19

Something needs to be done.

0:29:19

0:29:21

He's got dementia or something
that nobody's picked up on.

0:29:21

0:29:24

There's got to... There's got to be
something. The only way...

0:29:24

0:29:27

The sooner we put a stop to it,
the better. Unreal.

0:29:27

0:29:31

Ambulance Service.
Is the patient breathing?

0:29:35

0:29:38

Are they conscious?

0:29:41

0:29:42

OK, what's happened?

0:29:43

0:29:45

A wound to the throat?
Has the patient been assaulted?

0:29:48

0:29:51

Right. OK, help is being arranged.

0:29:58

0:30:00

Can you calm down?
Is she breathing noisily...

0:30:03

0:30:06

11pm, and twin sisters
Karen and Julie

0:30:18

0:30:21

are working their regular
Friday night shift together.

0:30:21

0:30:25

Right, listen...
Listen, if you're saying...

0:30:27

0:30:30

If she's not breathing
in and out normally,

0:30:31

0:30:33

you need to help
her breathing, OK?

0:30:33

0:30:35

So, put me on loudspeaker now.

0:30:35

0:30:38

Karen is trying to talk an
aggressive caller through first aid.

0:30:38

0:30:42

Paramedics and police
have been dispatched.

0:30:42

0:30:44

Is she able to talk to you?

0:30:46

0:30:48

Right, all we're trying to
do is help her, OK?

0:30:54

0:30:56

If the blood comes
through that wound,

0:30:56

0:30:58

put another cover on top
so it doesn't bleed out.

0:30:58

0:31:01

Can you please
stop shouting and swearing?

0:31:05

0:31:07

What's your name, please?

0:31:07

0:31:09

There is an ambulance there, OK?

0:31:11

0:31:14

They're coming
as quickly as they can.

0:31:14

0:31:15

Are the crew there with you, sir?

0:31:24

0:31:26

I'll let you go, sir. All the best.

0:31:28

0:31:29

The police are there.
He said the police are there, yeah.

0:31:34

0:31:37

The police are there? Yeah.

0:31:37

0:31:38

I'm sorry, Deirdre, I don't normally
get like this. It's OK.

0:31:48

0:31:52

It's OK. Don't worry.

0:31:55

0:31:57

OK.

0:32:02

0:32:04

Karen's call was the 90th trauma
of the Friday night shift.

0:32:07

0:32:11

By 11:15pm, the control room is
taking a new 999 call

0:32:12

0:32:17

every 20 seconds.

0:32:17

0:32:18

A quarter of them
are alcohol-related.

0:32:20

0:32:23

What's happened?

0:32:23

0:32:24

Is he intoxicated?

0:32:35

0:32:37

In east Staffordshire,
there's an emergency call

0:32:40

0:32:43

for a 17-year-old in need.

0:32:43

0:32:45

Right. Is he awake?

0:32:47

0:32:48

Paramedics Connor and Sam
are the nearest available crew.

0:32:53

0:32:56

# Where you think
you're going, baby

0:32:56

0:32:59

# Hey, I just met you
and this is crazy

0:32:59

0:33:03

# But here's my number
so call me maybe

0:33:03

0:33:06

# Hey, I just met you... #

0:33:06

0:33:08

Sad that I know the words to this,
isn't it? I don't know the words.

0:33:08

0:33:11

# But here's my number
so call me maybe. #

0:33:11

0:33:15

BEEPING

0:33:15

0:33:18

New job. We're going to
a 17-year-old gentleman

0:33:18

0:33:22

who is short of breath
and fighting for breath.

0:33:22

0:33:24

See, I feel incomplete because we
didn't manage to finish the song.

0:33:26

0:33:29

SHE LAUGHS

0:33:29

0:33:31

Ah, here we go.

0:33:31

0:33:33

Hiya.

0:33:34

0:33:36

I've been to you before.
You've been to me before. Yeah.

0:33:36

0:33:40

I'm only joking. Calm down.
Let's sort Reece out.

0:33:40

0:33:43

THEY JEER

0:33:43

0:33:46

OK, right, stop, stop.

0:33:46

0:33:47

Stop, stop!

0:33:47

0:33:49

Listen, all of you, right?

0:33:49

0:33:52

Just shut up a minute.

0:33:52

0:33:54

Shut up a minute.
Let's sort him out, yeah? Yeah?

0:33:54

0:33:58

I said I'd go with him...
Right, lovely, thank you.

0:33:58

0:34:01

A bit of quiet. Right, Reece,
what's happening, sweetheart?

0:34:01

0:34:04

HE SHOUTS

0:34:04

0:34:05

Reece, how much have
you had to drink?

0:34:05

0:34:07

Just a little bit. Yeah.

0:34:07

0:34:09

So, what's happened to you
tonight, then, Reece?

0:34:09

0:34:12

I've had some shots!

0:34:12

0:34:14

He's all right now.

0:34:15

0:34:17

Yeah.

0:34:19

0:34:21

Have we just been drinking, or...?

0:34:21

0:34:23

Just been drinking, yeah?

0:34:23

0:34:25

Obviously, we can't do
our assessment on him,

0:34:26

0:34:28

we can't hear what he's saying while

0:34:28

0:34:31

everyone's going mad
and shouting, yeah? Right, Reece...

0:34:31

0:34:34

Any family or girlfriend?

0:34:34

0:34:37

I think I've had a bit
too much to drink.

0:34:37

0:34:39

Yeah, I think you have as well.

0:34:39

0:34:41

Sam, I think we'd be better
going to the ambulance,

0:34:50

0:34:53

getting him out of this situation.

0:34:53

0:34:55

We'll get you down
to the ambulance first...

0:34:58

0:35:00

Sam and Connor are concerned,

0:35:00

0:35:02

but to make a proper assessment

0:35:02

0:35:04

they must persuade Reece
to go to the ambulance.

0:35:04

0:35:06

The problem is...
The problem we've got, Reece,

0:35:06

0:35:09

is your heart rate and your blood
pressure are too high, right?

0:35:09

0:35:13

Well, I'll sit down
and do it proper now.

0:35:13

0:35:15

Listen, you've had your chance now,

0:35:15

0:35:17

so we're going to go to the
ambulance where it's quiet and calm,

0:35:17

0:35:19

and we're going to assess you there.
I ain't going anywhere.

0:35:19

0:35:22

While Connor and Sam negotiate
with Reece,

0:35:23

0:35:26

15 miles away,
a woman is calling because

0:35:26

0:35:28

her father is in cardiac arrest.

0:35:28

0:35:30

It's the highest category of call.

0:35:34

0:35:36

Two ambulance crews and a paramedic
officer are immediately dispatched.

0:35:36

0:35:42

Can you hear or feel
any breathing now?

0:35:42

0:35:45

In the control room,
Karen's twin sister Julie

0:35:45

0:35:48

must give CPR instructions
over the phone.

0:35:48

0:35:52

Right, OK.
Stop screaming and listen to me.

0:35:52

0:35:54

Listen. Kneel by his side.

0:35:54

0:35:56

Put the heel of your hand in the
centre of his chest and your other

0:35:56

0:35:59

hand on top. Keep your arms
straight and press down

0:35:59

0:36:02

at least two inches.
Don't be afraid to push too hard.

0:36:02

0:36:06

You're doing it at a speed of

0:36:06

0:36:08

one and two and three,
one and two and three.

0:36:08

0:36:10

Keep going.

0:36:12

0:36:13

Don't stop.
Help's being arranged, love.

0:36:13

0:36:16

Stay on the line with me.

0:36:16

0:36:18

Keep going, love. If he starts...
Listen, listen. It's all right.

0:36:18

0:36:22

If he starts to breathe
and move normally,

0:36:22

0:36:25

then just turn him onto his side,
all right?

0:36:25

0:36:27

About one minute,
two minutes for both crews. OK.

0:36:27

0:36:31

Keep going, love.
Lock your elbows out.

0:36:31

0:36:33

Remember, you're going down
about two inches.

0:36:33

0:36:35

One and two and three,
one and two and three.

0:36:35

0:36:38

Keep going.

0:36:38

0:36:41

Is that the crew, love?

0:36:41

0:36:42

12 minutes after
the patient's family started CPR,

0:36:43

0:36:47

the first ambulance has arrived.

0:36:47

0:36:49

OK, love. Well done. Bye-bye, now.

0:36:49

0:36:51

What a night. What a night.

0:36:59

0:37:00

Never mind. Well done. Thank you.

0:37:02

0:37:05

After continuing resuscitation,

0:37:09

0:37:11

paramedics have managed to get
Julie's patient's heart going.

0:37:11

0:37:15

It is a ROSC.

0:37:15

0:37:17

So, if you wouldn't
mind telling Julie.

0:37:17

0:37:19

The Ambulance Service calls this
return of spontaneous circulation,

0:37:19

0:37:24

or ROSC.

0:37:24

0:37:26

Job 208. Yes?

0:37:26

0:37:28

It was a ROSC. Oh, was it?

0:37:28

0:37:29

Yes. Well done. That's great news.

0:37:29

0:37:32

That's really good.
Good, well done. Thank you.

0:37:32

0:37:36

Thank you.

0:37:37

0:37:39

Oh, that's really good.

0:37:39

0:37:41

Oh, I'm chuffed to bits about that.

0:37:41

0:37:43

I've earned my cup of tea tonight.

0:37:46

0:37:48

I'm glad you sit next to me.

0:37:53

0:37:55

I'm glad you sit next to me.

0:37:55

0:37:57

Come on, mate. Come on.

0:38:06

0:38:07

Connor and Sam have persuaded
17-year-old Reece

0:38:10

0:38:13

that the party's over.

0:38:13

0:38:15

I've got a hole in my sock!

0:38:16

0:38:18

Right, then, Reece.
What going on tonight?

0:38:23

0:38:26

I've just had a bit too much
to drink, that's all.

0:38:26

0:38:28

He drank a whole bottle of Ciroc.
A whole bottle? Yeah.

0:38:28

0:38:31

SAM: What is Ciroc? It's like a...

0:38:31

0:38:33

If you need to be sick,
you be sick in that.

0:38:33

0:38:37

OK. I can hack a session, mate!
Dude...

0:38:37

0:38:40

Right, if you're sick,
sick in the bowl, all right?

0:38:40

0:38:43

Can I have some gas and air? Why?

0:38:43

0:38:45

To get HIGH.

0:38:45

0:38:47

I think you've had enough, mate.
You can't have gas and air.

0:38:47

0:38:50

You've had enough.

0:38:50

0:38:51

That's better.
Now we're out of that situation,

0:38:51

0:38:54

we've calmed down quite a bit.

0:38:54

0:38:55

Reece, the problem
we've got is, Reece,

0:38:55

0:38:57

is you're 17 years old, right?

0:38:57

0:39:00

You're pissed. Yeah?

0:39:00

0:39:03

So, our advice is that
you need to go home.

0:39:03

0:39:05

Well, I'm sure I'm just going to
go to sleep when I get up there.

0:39:05

0:39:08

CONNOR: Really? Yeah.
Because I believe that.

0:39:08

0:39:11

We're all back down to
normal again now.

0:39:11

0:39:13

Get back on the session!

0:39:13

0:39:16

Let's do your temperature.
What's going on?

0:39:16

0:39:18

I'm taking his temperature
at the moment, mate.

0:39:18

0:39:21

Are you going to hospital or what?

0:39:21

0:39:22

Nah, I'm coming back in
for the sesh.

0:39:22

0:39:24

Whoa! I'm taking your temperature!

0:39:24

0:39:27

Ah! Oh, Jesus Christ!
How old are you?

0:39:27

0:39:31

That hurt my ear, that one did.

0:39:31

0:39:33

VOICE-OVER: It's hard when you are
with someone that is intoxicated,

0:39:36

0:39:41

because at that moment in time,
you've got a duty of care to that

0:39:41

0:39:43

individual who's called you
because they're intoxicated,

0:39:43

0:39:46

and you can't leave that individual
until you know that they're safe.

0:39:46

0:39:51

Ooh! Hang on!

0:39:51

0:39:53

You didn't tell me
you were doing that! I did!

0:39:53

0:39:56

Maybe you should listen a bit.
REECE LAUGHS

0:39:56

0:39:59

Try listening.

0:39:59

0:40:01

You've got to be so careful that you
don't get stuck in this mentality

0:40:01

0:40:04

of, "I'm only here to deal with
the cardiac arrests, the RTCs,

0:40:04

0:40:08

"the people that are
on death's door."

0:40:08

0:40:10

Yeah, that's a part
of the job that we do,

0:40:10

0:40:13

but the job is
completely different now.

0:40:13

0:40:16

This whole social side,
it's the world live in now.

0:40:16

0:40:19

That's what we deal with.

0:40:19

0:40:21

After checking Reece over,
Connor and Sam are satisfied

0:40:21

0:40:25

there's nothing medically wrong
with him.

0:40:25

0:40:27

They leave him in the care
of his 18-year-old friend.

0:40:27

0:40:30

You can't go out that door.
You've got to go out the side door.

0:40:30

0:40:32

I'm all right, mate. Thanks for
coming. Yes, boss, man! My dog.

0:40:32

0:40:37

Watch your step, now.
I respect you for that, you know?

0:40:37

0:40:40

I'm so sorry.

0:40:40

0:40:41

Take care.

0:40:43

0:40:44

Across Britain, paramedics spend
more than a third of their time

0:40:49

0:40:53

dealing with
alcohol-related incidents.

0:40:53

0:40:56

All right, Baz. Morning, mate.

0:40:58

0:41:00

Lots of drunks and overdoses...
Friday night.

0:41:00

0:41:05

Everybody's on that needs to be. OK.

0:41:05

0:41:07

And there's no obvious problems,
no mixed crews or anything, so...

0:41:07

0:41:10

Excellent.

0:41:10

0:41:11

Bye. Have a good one.

0:41:11

0:41:12

The following evening,
Connor and Sam are back on

0:41:21

0:41:24

for another 12-hour night shift.

0:41:24

0:41:26

Hello? Hiya.

0:41:28

0:41:31

Their first call is to 81-year-old
Thelma, who's fallen at home.

0:41:31

0:41:35

So, what's happened today, then?

0:41:35

0:41:37

Well, what happened was, I was going
in the bathroom, had my wash...

0:41:37

0:41:41

OK. ..turned round to come through
that door

0:41:41

0:41:46

and as I came through, I just...
My legs just went.

0:41:46

0:41:49

Your legs went? OK. Yeah.

0:41:49

0:41:51

And I landed on my bottom, really.
Right. But there's nothing...

0:41:51

0:41:55

Not hurting anywhere? ..hurting.

0:41:56

0:41:58

Can I have a little feel
of your wrist

0:41:58

0:42:00

while we're having a chat, sweetie?

0:42:00

0:42:02

Did you go funny in
your head at all? No.

0:42:02

0:42:04

Or did you just feel like your legs

0:42:04

0:42:05

just went out from
underneath you? Yeah. OK.

0:42:05

0:42:07

And you didn't hit your head
when you fell over? No.

0:42:07

0:42:10

One, two, three.

0:42:10

0:42:13

Ooh, me knee.

0:42:13

0:42:14

SHE GROANS

0:42:14

0:42:16

You did that all by yourself.

0:42:16

0:42:18

That's it.

0:42:18

0:42:19

You just get your balance.
OK. Don't lose me.

0:42:19

0:42:22

We're not going to lose you,
don't worry.

0:42:22

0:42:24

I want to sit down somewhere.
We will.

0:42:24

0:42:25

We're going to get you sat down
on that bed.

0:42:25

0:42:29

That's it. And do a little turn.
Turn and face me.

0:42:29

0:42:32

Is that your frame just there,
just behind you?

0:42:34

0:42:37

I bet you've got a girlfriend.
I have, I've got a fiancee.

0:42:38

0:42:41

Oh, fiancee. I have. Very posh.

0:42:41

0:42:44

Very posh?
We're getting married this year.

0:42:44

0:42:46

That's it. Is that better?
That's better. There we go.

0:42:49

0:42:53

Like I say, if you need us,
call us back.

0:42:53

0:42:55

He's a nice little boy, isn't he?
Lovely, isn't he? He's beautiful.

0:42:55

0:42:58

I'll smack his arse.

0:42:58

0:43:00

THEY LAUGH

0:43:00

0:43:02

You'll make me go red, Thelma.

0:43:02

0:43:05

You be a good boy.
I will be, I will be.

0:43:05

0:43:08

Take care, Thelma.

0:43:08

0:43:10

Ambulance Service.
Is the patient breathing?

0:43:21

0:43:24

Is the patient conscious?

0:43:25

0:43:27

OK. And is it possible to speak
to the patient directly?

0:43:29

0:43:33

Is it a cardiac nature, or...?

0:43:35

0:43:37

"Stabbing and twisting pains
worsening,

0:43:51

0:43:53

"chest and back pain,
short of breath, cancer patient."

0:43:53

0:43:55

Morning. Hello.

0:44:10

0:44:12

What's happening with you,
then, this evening?

0:44:14

0:44:16

OK. I've got...

0:44:16

0:44:19

I've got the full English breakfast
of cancers.

0:44:19

0:44:21

The full English breakfast? The full
English breakfast, so... Go for it.

0:44:21

0:44:24

Bowel, liver, spine...

0:44:24

0:44:27

Yeah. I've missed one.

0:44:27

0:44:28

..bone.

0:44:28

0:44:30

The other thing was that,
the cancer was...

0:44:30

0:44:33

I was given under 12 months.
I've made ten.

0:44:33

0:44:36

Do you want to...?

0:44:38

0:44:40

You grab onto me, sweetheart.

0:44:42

0:44:44

That's it. Do you want a bit
of gas and air to try?

0:44:44

0:44:46

Oh, I don't know.
Fucking hell... Sorry.

0:44:46

0:44:49

You swear as much as you want.
This is it, this is where the...

0:44:49

0:44:52

No?

0:44:53

0:44:54

As soon as you move,
the knives are in.

0:44:56

0:44:58

OK. Just try and relax. And...

0:44:58

0:45:01

It was yesterday...

0:45:01

0:45:02

I've never realised what
it's like not to breathe.

0:45:02

0:45:05

So, you're trying to breathe in...

0:45:05

0:45:08

But the more you're breathing in,
the more it's hurting.

0:45:08

0:45:12

So, is it actually...?
The more you shallow it...

0:45:12

0:45:15

And this is where...
I'm glad you're seeing it now.

0:45:15

0:45:18

Trust me, you are breathing...
Oh, I know I'm breathing.

0:45:18

0:45:20

..which is good.

0:45:20

0:45:22

So, shall we do a few checks
on you, then?

0:45:22

0:45:24

The usual stuff,
and then we'll go from there.

0:45:24

0:45:27

38.4.

0:45:28

0:45:30

Temperature's fine. No, it's high.
That's high. Oh, is it? Yeah.

0:45:30

0:45:34

38.4.

0:45:34

0:45:37

You've got a slight temperature,
your heart rate's slightly raised,

0:45:37

0:45:41

so you might have
a bit of an infection going on.

0:45:41

0:45:44

Good news is, you get to spend
a bit more time with me.

0:45:44

0:45:47

A trip to the hospital.

0:45:47

0:45:49

A trip to the hospital, I'm afraid.

0:45:49

0:45:51

Sorry. We're going to pop
him up the hospital.

0:45:51

0:45:53

I thought that was going to happen.
Yeah. I'm afraid so.

0:45:53

0:45:56

A bit of a temperature.

0:45:56

0:45:57

And with everything else
that's going on,

0:45:57

0:45:59

and obviously, with the pain relief,
get the pain under control,

0:45:59

0:46:01

get this query infection
under control and...

0:46:01

0:46:04

We haven't tried the trumpet yet,
have we, love?

0:46:04

0:46:07

He's got an air horn in there,
so when he needs me,

0:46:07

0:46:10

I have to come running, you see?
Is that to get your attention?

0:46:10

0:46:12

A friend thought it was a good idea.

0:46:12

0:46:14

Just bear in mind
it is quarter past one. Ready?

0:46:14

0:46:17

AIR HORN BLARES

0:46:17

0:46:19

LAUGHTER

0:46:19

0:46:22

I bet your neighbours love you,
don't they?

0:46:22

0:46:26

Thank you.

0:46:26

0:46:28

Nige, do you want me to
let the boys know?

0:46:28

0:46:32

I don't know what difference
it will make, love.

0:46:32

0:46:34

No. Why disturb their night's sleep?

0:46:34

0:46:36

Bolt upright, or...?

0:46:38

0:46:41

Basically, do what we
tell you to do.

0:46:41

0:46:43

INDISTINCT

0:46:43

0:46:44

THEY LAUGH

0:46:44

0:46:46

I'll set Sam on you.

0:46:46

0:46:48

She'll have you
if you don't listen to her.

0:46:48

0:46:50

Anyone would think my driving's
bad with all these straps on you.

0:46:52

0:46:56

It's like a racing harness, this is.
You want to see me go.

0:46:56

0:47:00

Well, I ride motorbikes,
and I also ride...

0:47:00

0:47:03

I also ride for blood bikes as well,
so... Do you?

0:47:03

0:47:06

Yeah. We like... I like my bikes.
Oh, do you do blood bikes? Yeah.

0:47:06

0:47:10

See, I've always wanted
to ride a bike,

0:47:10

0:47:12

and I've said that if I ever did,
I'd want a Bonneville Triumph.

0:47:12

0:47:16

Oh, my God. Right, so you're going
back classic, then? Yeah.

0:47:16

0:47:19

Shall we get going?

0:47:19

0:47:21

She starts misbehaving on the way
in, you give me a shout, Nige.

0:47:21

0:47:24

No, I won't be telling you,
don't worry.

0:47:24

0:47:25

I don't think you would.

0:47:25

0:47:26

So, how many children have you got?

0:47:32

0:47:34

Well, I come from Southampton,

0:47:34

0:47:35

so I've got two daughters
down on the south coast.

0:47:35

0:47:40

And then I've got two boys up here.
Yeah.

0:47:40

0:47:43

And Oliver, my oldest boy,
he gets married

0:47:43

0:47:46

at the beginning of July,

0:47:46

0:47:48

and Nick is going to have my other
grandson at the beginning of July,

0:47:48

0:47:53

so... So exciting.
Oh, it is so exciting.

0:47:53

0:47:56

I just want to make it.

0:47:58

0:47:59

I just want to make it.

0:48:01

0:48:03

One thing that...

0:48:05

0:48:06

It might sound strange to you,

0:48:08

0:48:10

but the one benefit
I've found from having cancer

0:48:10

0:48:14

is that we, Karen and I,
have managed to get our life...

0:48:14

0:48:20

BEEPING

0:48:20

0:48:22

So, our insurances have paid out.

0:48:22

0:48:24

Both boys, we're in
the process of buying their houses,

0:48:24

0:48:27

stuff like that.

0:48:27

0:48:28

So, I can actually
possibly lay here,

0:48:28

0:48:31

and I have done quite a few times,
and say I'm quite happy.

0:48:31

0:48:35

It sounds awful, doesn't it?
No, not at all. It sounds awful.

0:48:35

0:48:38

Why does it? It just does.

0:48:38

0:48:40

You know, I'm lying here happy,
thinking...

0:48:40

0:48:44

I don't want to die, obviously,

0:48:44

0:48:46

but just the fact that
you can help your kids out.

0:48:46

0:48:50

That's the gold in life, isn't it?
That is the gold in life.

0:48:50

0:48:52

Every cloud... Every cloud.

0:48:54

0:48:57

Reality's starting
to hit now, though.

0:48:57

0:49:00

That's the worst part of it.

0:49:00

0:49:02

I think we see the best in people.

0:49:10

0:49:12

I don't know where people
get this inner strength from.

0:49:14

0:49:17

Are you going to hold these
on your lap? Yep. Is that OK?

0:49:25

0:49:29

Was that a comfortable position,
then? That was cracking.

0:49:29

0:49:32

Was it?
We don't want to move you now.

0:49:32

0:49:35

I don't particularly want
to move now.

0:49:35

0:49:36

Shall we just keep you on
for the rest of the shift? Yeah.

0:49:36

0:49:39

I don't think you know until
you get put in a situation

0:49:41

0:49:44

where you have to be strong,

0:49:44

0:49:47

you don't really know
how strong you are.

0:49:47

0:49:50

Right, then, let's get
you sorted out.

0:49:50

0:49:52

Can we just pass them to you?

0:49:57

0:49:59

You're going to roll towards me.

0:49:59

0:50:01

OK. I'm glad we... I know.

0:50:01

0:50:03

Stay relaxed.
You've wanted that cuddle

0:50:03

0:50:05

ever since I arrived, haven't you?
I just want to touch your tats.

0:50:05

0:50:08

You do. Feel free.

0:50:08

0:50:11

I'm glad you said tats then.

0:50:11

0:50:12

Honestly, Nigel. OK.

0:50:12

0:50:14

Ready, steady, slide.

0:50:16

0:50:19

Cancer.

0:50:25

0:50:26

OK, can we get him booked in?
Yeah. I'll get it sorted.

0:50:28

0:50:31

All right, then, Nige. Look after
yourself. Thank you, folks.

0:50:31

0:50:34

All the best, buddy, OK?
Thank you very much. Take care.

0:50:34

0:50:37

It's always hard when
you see someone

0:50:39

0:50:42

that you know may not survive.

0:50:42

0:50:44

How you deal with it, you know...

0:50:46

0:50:48

It's quite an internal thing.

0:50:50

0:50:53

Like anything, you relate it to
your personal experience in life,

0:50:53

0:50:55

don't you?

0:50:55

0:50:56

My fiancee got diagnosed with
cervical cancer when she was 24.

0:50:59

0:51:03

She's been battling that
for quite a while.

0:51:05

0:51:08

When she was about 26,
her bowel perforated

0:51:08

0:51:11

and she had to
have emergency surgery for that.

0:51:11

0:51:13

Since then, they've said
everything's stable

0:51:15

0:51:18

and they've classed her
as being in remission.

0:51:18

0:51:20

But there's always that thought
in the back of my mind

0:51:22

0:51:24

that, you know, maybe
one day it will come back.

0:51:24

0:51:28

I don't know if I've come
to terms with that yet.

0:51:29

0:51:31

Mate. Come here, mate. Come here.

0:51:37

0:51:40

It's not something that
I talk about.

0:51:45

0:51:49

I just bottle it up.

0:51:49

0:51:51

It's just easier that way.

0:51:52

0:51:54

A lot easier.

0:51:56

0:51:58

It's not though, is it,
in the long run?

0:51:59

0:52:02

It may never happen. It may be fine.

0:52:02

0:52:04

But I worry about stupid things.

0:52:04

0:52:07

Selfish things.

0:52:10

0:52:11

I get upset about how I'm going
to cope if she does go.

0:52:16

0:52:19

It's selfish, because it's not me.
Why is that selfish?

0:52:20

0:52:24

Because I'm not the one
that's going through it.

0:52:24

0:52:27

Well, you are. You're going through
it together, though, aren't you?

0:52:29

0:52:32

She's so strong
when she goes through it.

0:52:32

0:52:34

I just... I can't, mate.
I just struggle.

0:52:37

0:52:40

You look at him,
and you just think he's...

0:52:43

0:52:46

He's just amazing, isn't he?

0:52:46

0:52:48

How can he go through all that
and still be so...

0:52:48

0:52:50

..have such a good outlook?

0:52:52

0:52:54

It's... Exactly, yeah.
That's why you talk about it.

0:52:54

0:52:58

I think it upsets the relatives
and the family more than

0:52:58

0:53:02

it upsets the individuals
going through it a lot of the time

0:53:02

0:53:06

because they can...

0:53:06

0:53:08

They accept that
it's going to happen to them,

0:53:08

0:53:10

but it's everyone around
that can't accept it.

0:53:10

0:53:14

Well, in my case, anyway.

0:53:14

0:53:17

I need a cup of tea. I do, too.

0:53:17

0:53:19

Really need a cup of tea after that.

0:53:19

0:53:22

All right. Let's do it.
Off to the next one.

0:53:22

0:53:25

You driving or am I driving?
It's up to you. You'll drive.

0:53:30

0:53:33

Where have I put the keys?
I don't know.

0:53:33

0:53:35

Are they in there? Right.

0:53:36

0:53:38

Shake it off.

0:53:39

0:53:41

Let's do it. Let's go.

0:53:42

0:53:44

Mick and Dave have returned
to Royal Stoke Hospital

0:53:58

0:54:01

where they brought Denise
after her heart attack.

0:54:01

0:54:04

A colleague has news.

0:54:04

0:54:06

I spoke to Kath
in critical care. Yeah?

0:54:06

0:54:09

Unfortunately, she passed away
in critical care.

0:54:09

0:54:12

No. Yeah. Oh, shit.

0:54:12

0:54:15

Shit.

0:54:18

0:54:19

And I don't care if I'm swearing.

0:54:19

0:54:22

Her husband...
John, weren't it? Oh, Christ.

0:54:24

0:54:27

He won't be...

0:54:27

0:54:30

A lovely, lovely guy.

0:54:30

0:54:31

Cheers, Stu. Cheers. All right.

0:54:37

0:54:39

Shit. It has upset me.

0:54:45

0:54:48

You what?

0:54:48

0:54:49

It has upset me.

0:54:49

0:54:52

Yeah.

0:54:52

0:54:53

# Later here this morning... #

0:54:53

0:54:57

Oh, shit.

0:54:57

0:54:59

# If the crowds hold back the rain

0:54:59

0:55:04

# I'll declare my intent
to race again. #

0:55:05

0:55:12

You do feel some jobs
more than others.

0:55:13

0:55:17

You empathise with people's pain,
if you like.

0:55:17

0:55:21

But the job doesn't get me down.

0:55:23

0:55:27

It's a privilege to be able to help
people in their hour of need.

0:55:27

0:55:31

I like to be useful,

0:55:33

0:55:36

and it gets me out the house.

0:55:36

0:55:40

# And I've got nothing on the inside
left to charm

0:55:42

0:55:50

# Just look at me

0:55:50

0:55:53

# And I've got nothing to live up to

0:55:53

0:56:00

# And nothing to reveal

0:56:00

0:56:05

# Go on, run for me

0:56:06

0:56:11

# Go on, run for me

0:56:12

0:56:16

# Go on, run for me

0:56:19

0:56:22

# Because I can't take it back

0:56:22

0:56:26

# Gone the summer

0:56:26

0:56:29

# Gone the past

0:56:29

0:56:32

# Now it's done

0:56:32

0:56:35

# Now it's done. #

0:56:38

0:56:40

Next on Ambulance...

0:56:45

0:56:47

Oh, God.

0:56:47

0:56:49

Oh, shit. Oh, my God.

0:56:49

0:56:51

What was he doing?
Two ambulances, please, if possible.

0:56:51

0:56:54

I'm Nigel.

0:57:26

0:57:27

I believe your husband called us
about a valuation on your prop...

0:57:27

0:57:30

When I get an opportunity,
I look for a way to get my son back

0:57:30

0:57:33

and remove her from my life.

0:57:33

0:57:35

How's your son? Fine, I think.

0:57:35

0:57:38

I'm winning.

0:57:38

0:57:39

This third episode joins the ambulance crews and controllers on shift in Stoke and Stafford. Seventy-one-year-old Mick has already retired once but rejoined after missing life on the road. With his crewmate Dave, he's dispatched to help a woman who called because of pain in her tummy, but she is actually having a massive heart attack and urgently needs the expertise of the specialist Cardiac Unit at Royal Stoke Hospital.

Matt and Ryan's shift sees them dispatched to help proud 'Stokie' Les, who's fallen in the shed. Despite having broken his hip, he seems unperturbed and continues to crack jokes.

Meanwhile, in the control room, call supervisor Steph receives a dramatic call - a woman has gone into labour on her way back from a training course with a colleague and is in a car on the side of the road. The terrified colleague must deliver the baby in the car.

As the crews settle in for the night shift, paramedics Conor and Sam must manage a drunken 17-year-old who's been fighting for breath at a lively teenage party. But it's their next patient who they find harder to deal with. Nigel has cancer that's now terminal. Nigel is philosophical about approaching death - keen just to be able to see his next grandchild born and his son marry in the next few months. It's particularly tough for paramedic Conor to hear as his own partner has had a cancer diagnosis.