A poor reputation When I talk to my friends about my job in Officience, I often get ironic comments such as: “oh yeah, you’re the one stealing our job”. We can debate endlessly about the “necessary evil” that is BPO

The values of today’s outsourcing, according to Sylvain Pierre, Head of Process & Data BU at Officience’s. Smartsourcing, a new way to outsource “Over the past 10 years, companies have been using outsourcing mostly as a way to drive their