Terms of Sale and Delivery

“100%-satisfaction” guarantee
If, for any reason, you are not fully satisfied with your purchase, contact us directly, and we will fix it so you are 100% satisfied! You can reach us easily by either phone or email.

Terms of delivery
The delivery time is 3–7 days. We send your order with Postnord, and the package is delivered directly to your letterbox. We have pre-paid postage, so you pay nothing for it!

Right of withdrawal / Claims
We observe the Distance and Doorstep Sales Act pursuant to the recommendations of the Swedish National Board for Consumer Policies. By virtue of the Distance and Doorstep Sales Act, you are entitled to return non-defective ordered goods without explanation. Notification to this effect must be furnished as soon as possible and no later than fourteen (14) days after receipt of the goods. There is always a warranty on the products you purchase (5 years). If it can be proven that the product has a manufacturing defect, the buyer will always receive a new case. The warranty does not apply, however, in the case of damage that is due to wear. You pay the cost of the return postage.

For contact concerning returns, right of withdrawal or warranty issues, please contact us at info@rpofsweden.com. In order that we can process your claim, you must attach a copy of your order receipt containing the date, name and product, and you must describe the claim. We will get back to you within 48 hours of receiving your email. Send return goods to: Box 133, Norra Promenaden 86, 60238 Norrköping, Sweden

Product information
Aluminum Radiation Protection Sweden AB is entitled to change its prices and charge extra fees if it is foreseeable that the prices on the webpage are erroneous. The customer will be notified thereof before the order is sent to permit cancellation or correction of the order. Product images and other information aim to reflect the products as much as possible. However, we will not be liable for any errors that may occur on the website and we cannot guarantee that all images reflect the actual products in a way that is fully correct. The images should only be considered as illustrations. The quality of images can also vary depending on the colour settings on your computer.

Mounting of product
When mounting your mobile case on the phone, it is important to always follow the instructions accompanying your product in order not to risk damaging the product or the phone. The instruction leaflet accompanying the product can also be viewed here.

Payment alternatives

– Klarna Checkout
After identification and risk assessment, Klarna Checkout shows you the payment options available to you. Whatever payment option you choose, Klarna or one of Klarna’s partners will process the payment transaction, while the actual purchase of the goods or service will be processed directly by the store. Product or service-specific questions should therefore be addressed directly to the store.
The payment options currently offered through Klarna Checkout are invoice, account credit, card payment or direct bank payment. Invoice is the default payment option.

Klarna Invoice
Paying via Klarna Invoice means shopping safely and simply. You never need to provide your card information, and you always pay after you have received your goods.

Always get your goods before you pay

Payment time – always 14 days

You never need to provide card information

Always 14 days’ right of withdrawal in accordance with the Distance and Doorstep Sales Act*

Download your invoices from klarna.se

Instalments option

If the payment is delinquent, a reminder fee of SEK 50.00 and default interest of 26.00% will be charged. In connection with a purchase, a credit rating is made, which in some cases involves a credit report. You will then receive a copy of the credit report by post. Personal data is managed as required by law. Klarna processes personal data for the purpose of customer analysis, identification, credit control and marketing. A civil registration number is used as a customer number for the purpose of customer management.

Klarna AccountThe payment method for those who want the freedom to choose how much they pay each month. But Klarna Account is more than just that. In addition to always receiving your goods before you pay, you combine all your purchases in one account. This also applies even if you have shopped in various different stores using Klarna Account. This means you get one invoice, regardless of the number of purchases.

Always get your goods before you pay

Pay from SEK 50/month or 1/24 of the total amount

You never need to provide card information

All your purchases are combined in one account and on one invoice

Shop now – pay at the end of the following month

One advice fee of SEK 29, regardless of the number of purchases

You can pay the full amount at any time

For a purchase of SEK 10,000 with Klarna Account basic terms, the administrative fee is SEK 0. The current annual interest rate is 19.90%, corresponding to an effective interest rate of 29.22%. The credit purchase price is SEK 11,458. The number of instalments is 12, and each instalment amounts to SEK 955. This example presumes that payment takes place over a one year period.

In connection with a purchase, a credit rating is made, which in some cases involves a credit report. You will then receive a copy of the credit report by post.

When you make a purchase from us, you consent to our using and storing your data so that we, in the scope of RP of Sweden’s business activities, can provide you with the service that you as a customer can expect from us.

We manage your data in accordance with the General Data Protection Regulation (GDPR).

The data we store in our customer registry are name, postal address, telephone number, email address, IP number and civil registration number. The aim is to allow us to deliver your goods and provide customer service to you after your purchase. It also allows us to send you information about new products or offers.

Klarna collects information about you as they manage the funds/payments for us. They have a separate agreement for that, which you approve.

We share the data with the freight company we use, so that they can deliver your goods to you.

If/when you contact our customer service, your email is saved so that we can go back in our records and help you if needed.

RP of Sweden will never sell your data to a third party.

We save the data only as long as they are needed.

You can always obtain an extract of the data we have stored concerning you. Just send a signed written request to that effect to our address below:

DisputesAny disputes arising are preferably resolved in dialogue with our customer service. We want you to be 100% satisfied! We observe the recommendations of the Swedish National Board for Consumer Disputes for your peace of mind.