Payment & Insurance

What is addiction rehab?

Addiction rehab is a clinical and therapeutic approach that works to help individuals modify their thoughts, attitudes, and behaviors so they can live fulfilling lives that are free from addiction. Rehab centers use specialized therapies and modalities to help clients prepare for reentry into society by breaking their mental and spiritual dependence on addictive substances, providing life skills training, and teaching them relapse prevention techniques.

Do I need addiction rehab?

If you are physically or emotionally dependent on an addictive substance such as drugs or alcohol, you may benefit greatly from enrolling in an addiction rehab program. Some other signs that you may need rehab include wanting to quit using drugs or alcohol but being unable, continuing to use even though you know it’s causing problems, losing control over your usage habits, or giving up other activities you enjoy to use drugs or alcohol.

How effective is addiction rehab?

According to the National Institute on Drug Abuse, rehab programs are very effective in managing addiction. Of course, individual treatment outcomes depend on client participation in treatment, the appropriateness of treatment and related services, and the quality of interaction between the patient and his or her treatment providers.

How long does drug and alcohol rehab take at Nova?

Nova Recovery Center offers a 90-day drug and alcohol rehab program. Our treatment program is highly individualized, so your treatment team may recommend that you spend more than 90 days in rehab if it would be most beneficial for your long-term sobriety.

Will rehab cure my addiction?

Addiction is defined as a chronic disease, similar to diabetes or hypertension, so, unfortunately, there is no cure. We do not claim to cure addiction, but we can help you rid your life of harmful addictive habits and find freedom in lifelong sobriety. To achieve this, we provide important life skills training, relapse prevention techniques, and recovery support services to help you manage your addiction and maintain your sobriety.

Do I need inpatient or outpatient treatment?

Inpatient and outpatient treatment options both provide a number of benefits depending on your circumstances. Although we highly recommend our inpatient treatment program, intensive outpatient treatment may provide you with more flexibility if you lack childcare or other resources. Please contact our admissions team to learn more about our program options.

How is Nova different from other addiction treatment rehab centers?

Instead of merely treating the symptoms of your addiction, Nova seeks to treat the deeply-rooted, internal causes of your addiction. Many times this relates to trauma, guilt, shame, and spiritual distress. Our trauma-informed approach to addiction treatment allows us to provide a fluid and balanced individualized treatment program that supports lasting recovery. Learn more about what makes us different.

Will my program be gender-specific?

Yes. All addiction treatment at Nova Recovery Center is gender-specific, with the exception of our Intensive Outpatient Program, and men and women are separated at all times, even during meals. We find that this provides the best opportunity for success and eliminates distractions.

How do I enroll in rehab at Nova?

We provide a simple and easy admissions process. Call our admissions team to get started with your enrollment or fill out the form at the bottom of our Admissions page. A member of our team will contact you with more information.

Why is long-term rehab more effective than 30-day treatment?

Long-term rehab provides you with more time to understand and resolve underlying issues, gives you an extended period of time to stay sober in a safe place, decreases your risk of relapse, and provides more opportunities for you to develop a peer support community. Learn more about the benefits of long-term treatment here.

Is Nova an accredited addiction treatment facility?

Yes. Nova is associated with the Joint Commission, the NAADAC, the Association for Addiction Professionals, and the National Association of Addiction Treatment Providers (NAATP). Please visit our Accreditations page to learn more about these organizations and what it means to be certified and/or accredited.

What does it mean to be a “luxury” rehab center?

Luxury rehab centers typically offer more luxurious settings, offer a wider range of services, are located in more secluded areas for added privacy, and have an onsite chef that prepares the food for all residents.

Should I travel to a different city or state for treatment?

The decision to travel for rehab is best left up to you and your family, but there are many benefits to traveling for rehab. Some people prefer to put distance between themselves and their triggers by traveling out of state for rehab. Others find that embarking on a journey to begin their life in recovery gives them a fresh start somewhere new. Being far from home for rehab also reduces the temptation to walk away and increases the likelihood of completing the program.

Will anyone know I am at Nova?

You have complete control of this information. As a Nova client, you are entitled to complete confidentiality with regards to your participation in treatment, and Nova staff will not inform anyone of your stay without explicit consent from you. Upon admission, you will be asked to complete a consent form to release information, listing any and all entities that you will allow to seek information about your treatment. This list can be added to, amended, and rescinded at any time.

Will I lose my job if I enroll in drug and alcohol rehab?

You cannot legally be fired for enrolling in drug and alcohol rehab. The Americans with Disabilities Act (ADA) prohibits employers from discriminating against employees who are suffering from alcoholism or drug addiction and protects your employment status while you take a leave of absence to complete rehab.

What kind of payment options are available?

You may choose to use your insurance benefits to supplement the cost of treatment. We work with several private insurance companies in the United States. You may also utilize Employee Assistance Programs (EAP) or third-party healthcare loans to pay for treatment.

Will my insurance cover the cost of addiction treatment?

Depending on your insurance policy, you may have out-of-network substance abuse benefits available. The most common substance abuse benefits available are detox, residential treatment, partial hospitalization, intensive outpatient, and outpatient. Depending on your policy’s out-of-pocket maximum and coinsurance, utilizing substance abuse benefits can make treatment more affordable. Contact an admissions coordinator for additional information and a verification of your benefits.

Is Nova an in-network provider?

No. Nova currently does not have any in-network contracts with private insurance companies. Nova does work with private insurance companies as an out-of-network provider or through single case agreements.

Will I be able to make phone calls during treatment?

During your first seven days of treatment, no outgoing phone calls are allowed, unless it is an emergency. This time period allows you to focus on yourself and acclimate to the residential treatment program. After this time period, you will be permitted up to two scheduled, ten-minute phone calls per week. For incoming calls outside of the schedule, a message will be taken and given to your counselor if the individual calling is on your approved caller list.

Can my friends and family visit?

Yes. Visitation is available after your first week in our care, and family and friends will be welcome to visit you every Sunday from 2:00–4:00 p.m. In addition, visitors can bring you approved items such as clothing, books, or hygiene products that you may have forgotten.

What happens if I’m in rehab during the holidays?

Clients spending the holidays in rehab also have an enjoyable time. On Thanksgiving and Christmas, we provide a two-hour visitation for clients and their families and our head chef crafts a delicious buffet-style meal for clients and their families to enjoy together. Read more about spending the holidays in rehab on our blog.

Can I work out?

Yes. Nova’s onsite certified personal trainer leads a fitness program for men and women in recovery. Gender-specific group training sessions meet five days a week and clients are also welcome to use the volleyball and basketball courts for recreation on the weekends.

How often will I meet with my counselor and recovery specialist?

You will meet with both your counselor and recovery specialist twice a week. In the event that your counselor or recovery specialist is sick or on vacation, one of our qualified staff members will hold sessions at this regularity until their return.

Will I be required to go to recovery meetings?

Yes. Our program requires that clients regularly attend recovery meetings around the Austin area. On Sunday evenings, we have an in-house speaker meeting.

Will I attend outings?

Yes. Off-campus activities are scheduled twice monthly and come at no additional cost to treatment. These outings may include bowling, putt-putt golf, a movie, or outdoor activities.

Does Nova provide evidence-based treatment?

Does Nova use the 12-Step Program?

Yes. Recovery Specialists at Nova lead clients through the 12-Step Program by facilitating Big Book groups, spirituality, and awareness groups. Recovery Specialists also meet individually with clients twice a week to provide assistance as they actively work through the 12 steps in rehab.

Will my family be involved in my treatment program?

Our staff will regularly contact a designated loved one to provide progress updates on your progress through our treatment program. We also highly encourage participation in our Family Program, which is a three-day experience that involves the whole family. This program promotes familial healing with group therapy sessions, educational lectures, homework assignments, and experiential work.

Can I bring my pet?

Clients are not permitted to bring their pets with them to drug and alcohol rehab at Nova Recovery Center, although our sister company Eudaimonia Recovery Homes does permit clients to bring their pets with them to certain sober living apartment homes.

My loved one refuses to go to rehab. Can Nova do anything to help?

Our staff may be able to provide intervention assistance or we will arrange to connect you with a professional interventionist. We pair our clients with professional interventionists based on their individual circumstances and financial ability.

Where is Nova Recovery Center located?

Nova’s long-term inpatient rehab center is located in Wimberley, Texas. Nova also has medically assisted detox centers in Austin, Texas and outpatient treatment centers in Austin and Houston, Texas.