Facility Reviews Summary

Nice area. Professional manager. (Manager is nearby but off-site.) Clean units. Good prices.

Reply from Manager on February 20, 2019

Good morning Todd,
Thank you for taking the time to review our facility. We are glad that you have enjoyed storing with us. We definitely have a great manager with Joy who always strives to provide top notch customer service every time. Thank you for being a valued customer and storing with us. We appreciate your business.

Would definetely recommend!

Chris Vaught

January 30, 2019

I reserved my space 2 months ahead, then had to change timing. Big one was not available so I got 2 smaller. Then a big one came open and Joy called me to let me know. On moving day, I needed another one too and there was one right across the drive. Joy got it for me. They, Joy, goes above and beyond! Thank you.

Reply from Manager on February 20, 2019

Good morning Chris,
Thank you for the kind review. We are thrilled that Joy was able to find the right units sizes to accommodate your needs. Moving items into storage is stressful enough already. We always try to go above and beyond to ensure that your storage experience is an easy one.Thank you for storing with us and being a valued customer. We appreciate your business.

Absolutely

Danielle Griffith

October 14, 2018

Having just moved across the country with a moments notice, I really appreciated the kind, sweet, and personal touch that Joy gives. It made an impression to get not only an email to confirm my reservation but a text message to confirm a time when we could meet as well as a text to say she was on site. Nowadays you don't get that personal added touch and that was the deciding factor for me. I have done nothing but tell family and friends what a GREAT experience. Thank you! A difficult situation has been made a little easier because of Joy.

Reply from Manager on October 16, 2018

Good morning Danielle,
thank you for taking the time to review our Martindale location. I am so glad that we could make your move across country a little less stressful. We always try to go the extra mile with each and every customer. Your referral is the best compliment that we could get!

Easy peasy!

Shane Leyda

October 3, 2018

Working with Martindale Storage, especially Joy, was an absolute pleasure. Joy was extremely helpful and professional. The units were very clean and easily accessible, and the billing was simple and convenient.

Reply from Manager on October 4, 2018

Good afternoon Shane,
Thank you for taking the time to review our facility. We are happy to hear that you had such a great expierence with our manager and that you found our billing simple and easy to use. We try and ensure that the storing process is simple and easy as we know that everyone is busy! Thank you for your business!

Absolutely!

Sue Howard

October 3, 2018

The storage unit was awesome, Joy was always willing to go the extra mile to help, and billing was simple. I would recommend them to anyone.

Reply from Manager on October 4, 2018

Hello Sue,
Thank you for the kind review. We are always willing to do what it takes to help a customer. Thank you for storing with us. We appreciate your business.

Far exceeded my expectations of a rental unit.

Linda Hoagland

September 23, 2018

Company is very professional, from beginning to end. I had never needed to use a rental facility till now, but every thing exceeds my expectations from customer to service, to clean dry ,easy access unit. Thank you, Joy

Reply from Manager on September 27, 2018

Hello Linda,
Thank you for taking the time to review our facility. We are thrilled that your experience with our manager and facility was fantastic. We appreciate your business.

Tracie

September 19, 2018

Joy was so pleasant to work with when I was looking for a unit. She came out right away showed me several and they're very clean and I couldn't be more pleased. thank you

Reply from Manager on September 27, 2018

Hello Tracie,
Thank you for your kind review. We are happy that we could provide the right storage space for your needs. We appreciate your business.

Clean and we'll maintained with excellent customer service!

Heath Wood

September 19, 2018

Reply from Manager on September 27, 2018

We always strive to provide top notch units and we are thrilled that you have had a great experience.

clean, easy access

kathy

May 14, 2018

It's so easy to get a storage unit from this company. Their friendly staff is great to work with and goes well beyond competitors with excellent service. We highly recommend this company! The units are clean and site is well secured.

Reply from Manager on September 27, 2018

Thank you for taking the time to review our facility. We love getting feedback especially from happy customers. We are glad that we could make you storing experience such a positive one and appreciate you storing with us!