Terms and Conditions

All Rural Arbor Products Ltd (also known as RAP Ltd) is a company registered in England & Wales no: 4165438 with offices at 74 Priory Ridge, Shrewsbury, Shropshire SY3 9EJ. The company (RAP Ltd) and officials are authorised and regulated by the Financial Conduct Authority.

All clients will be bound by the terms and conditions of their Policy brokered by Clark Thomson and underwritten by Royal & Sun Alliance Insurance (the Policy Summary can be accessed from the website menu but the full Policy document should be requested from Clark Thomson).

The amount payable is inclusive of the Annual Premium, Insurance Premium Tax and Policy Holders Fee. To keep client costs down, all policy renewals are on 1st July annually. The stated cost is payable whenever an owner joins the scheme, although the Broker has in the past reduced the premium after 1st January for the remaining months or part thereof. A renewal notice is sent out in June each year with details of the new costs from 1st July. Any owner not returning their payment by 1st July will be assumed not to require cover for the forthcoming year.

Clients are advised that should they require ‘proof of delivery’ they should send their applications and payments by Registered Post. Cover will commence immediately upon receipt of your application and payment or, at the latest, within 2 days of receipt unless a future date of commencement is otherwise requested. This is excepting weekends and bank holidays. Clients will be issued with a Certificate of Cover as confirmation that they have been insured.

Renewal notifications will be issued annually in early June to the email address where previously given, or otherwise by post. It is the responsibility of all clients to inform RAP Ltd immediately if there are any changes to the original details supplied, particularly where there has been a change to the email address, changes to the postal address or sale of the woodland.

RAP Ltd takes the privacy of its clients very seriously and will only disclose personal data to a third party for purposes connected with the policy.

Public Liability cover only is covered under the RAP Ltd policy and there is no age limit on trees owned by RAP Ltd policy holders.

It is a condition that in respect of crop spraying by or on behalf of the Insured on the Insured’s own land that all reasonable precautions are taken to prevent loss of or damage to stock and crops belonging to owners of adjacent properties. Also that notice is given to the owners of animals likely to be present in fields or areas bordering those to be sprayed of the Insured’s intention to carry out spraying operations.

Due to continuing adverse climate conditions being experienced in the UK owners are reminded that they are advised to inspect their woodlands regularly to assess for damage or disease and carry out any remedial work recommended to ensure the public are safe.

All clients should be aware that any money received in payment for their insurance cover is paid into a designated statutory trust account before being forwarding to Clark Thomson Insurance Brokers. This money ceases to be the client’s money once their cover commences and is then held on behalf of Clark Thomson who then forward this to Royal & Sun Alliance, the underwriters. Any interest on such monies held in the statutory trust account become part of the firm’s assets. By taking out insurance cover with RAP Ltd, or renewing their current cover, clients are considered to have accepted this arrangement.