How we can help you

Understanding the aged care system and all the steps you need to take to access services that suit you;

Understanding your rights and how to stand up for yourself or a family member;

How to get help to stay living at home with your family for as long as possible;

Which places are culturally appropriate for you and your family;

How to deal with a problem you are having with an aged care service provider.

We can provide you with information and talk through your options so you can sort things out yourself. Or you may like us to support you in a bigger way, maybe even speak up for you. Contact us to talk about how we can help you.

Elder abuse

Elder abuse is becoming a rising concern within communities. If this is happening to you from your family or friends, you may like to speak to someone who understands culture and family dynamics. We will work with you, by your side, every step of the way to help you resolve your issue.

Calls are confidential and you can choose to remain anonymous. Families or representatives are also welcome to call on your behalf.

There is no shame in speaking up to protect your rights and maintain the quality of life you deserve.

Dorothy’s story

Dorothy* is 53 years of age and lives in her own home. She looks after her three grandchildren during the week and often takes them to school. Dorothy has Type 2 Diabetes, her health had been deteriorating for several years. Cleaning, washing and looking after the garden had become more of a struggle, especially as she didn’t have anyone to help.

Dorothy wasn’t aware that because of her health condition, she could get aged care services to help her. She met an Advocare representative at a health event, explained her situation and was told that she could access help at home through a home care services program.

We helped Dorothy with the steps needed to get an aged care assessment, and now she has a support worker regularly visiting to help her with cleaning and gardening. This has given her the ability to care for her grandchildren as well as maintain her home and attend to her own health needs.