3. The CD or network location PLTS was originally installed from must be available. For instance, if PLTS was installed from a CD, the CD must be available during the SP1 install. Copy the service pack to a local folder and have the PLTS software CD in the CD drive while installing SP1. If PLTS was installed from a network location the location must be available during SP1 install.

4. Double-click the PLTSAeronautical92_SP1.msp and follow the installation instructions.

Note: If the .msp extension is currently being used by another program and double clicking the .msp does not start the install process the Service Pack can be run from the command line.

Launching the service pack from command line:

1. At a DOS command prompt, type 'msiexec.exe' to see if msiexec.exe can be found without specifying its full path.

2. If Step 1 returns a message box from the Windows Install, proceed to Step 3. If it is not found, search your computer for 'msiexec.exe', usually found in the system32 folder, and note the full path when found.

3. At a DOS command prompt use the following syntax to run the .msp file directly:

Service Pack and Patch Updates

Check Online Support Center periodically for the availability of additional service packs and patches for ArcGIS and PLTS.

Getting Help

Domestic sites, please contact ESRI Technical Support at 909.793.3774, if you have any difficulty installing this Service Pack. International sites, please contact your local ESRI software distributor.