"The first step toward increasing revenue and increasing profitability is increasing communication and increasing the flow of ideas, and at the same time creating a sense of urgency so that when somebody comes up with an idea, it doesn't get buried."
- Sam Zell

Nate Silver: "What's really going on is that there's been an extremely stable primary among the 60% of Democrats who did not graduate from 4-year colleges and mostly love Biden/Bernie, and then a relatively volatile one among the 40% who did graduate college, and the media only covers the 40%." But also note that part of the volatility probably comes from people who are watching tone more than policy, which means that changes can be amplified day-to-day or week-to-week much more than by the rollout of some new policy book. It's easy to disrupt the perceptions of a candidate's tone rather quickly, for better or worse.