No reply to email.

‎12-01-20199:49

Hi there. How long does it usually take for them to reply to emails? I emailed over 24 hours ago and still nothing.

I want to cancel before going live as they’ve messed me about and on the phone said I should receive an email in 72 hours. It’s now over that so I decided to email, it’s now past 24 hours when they give you the time frame so does anyone actually know do they reply to emails or just pure ignorance.