julievincent gave Charles & Keith bags a rating of 1 star and said: "I use to be a strong advocate of C&K until recently...... Most of my Shoes and Handbags are from C&K. All my gifts from my friends are also from C&K because every one knows that i love the brand.... Recently, few of my bags got spoiled continuously and i was very disappointed about it. It was not very long since i purchased them, I went to them to complain and asked them to repair, Totally disappointed to see that they could not do any thing about the issue as well as their irresponsible answer!!!
Now, I would not go back to the brand ANY MORE!!! If this was some cheap brand and they replied so, i would not bother but for a reputable brand, its disappointing...."See all 2 reviews for Charles & Keith bags...