Shipping and returns

Shipping

Pricing

Prices on this website are listed in New Zealand Dollars (NZD), American Dollars (USD) or Euros (EUR).

Delivery

Postal freight will be charged according to the number of books ordered.

For New Zealand orders, shipping costs $7.50 per order. If your order is more than $40, shipping is free.

For Australian orders, shipping costs $15 for one book and $2 for every additional book in your order. For example, the shipping cost for sending 5 books to Australia would be $23.

For orders to the rest of the world, shipping costs $20 for one book and $2 for every additional book in your order.

Please note that we are not able to deliver to PO Boxes.

International delivery

Please note that we do not own the rights to sell some books to some countries. If this affects your order we will contact you.

Cancellation

An order may be cancelled at any time prior to its shipment. Please note that we aim to have your order processed and shipped within one working day of receiving it.

Delay in supply

We will advise you if your order is delayed for any reason.

Returns

If you are not satisfied with your purchase from our site, you may return it up to 30 days after receipt. Please send your return to:

Gecko Press
9 Holland St
Te Aro
Wellington 6011
New Zealand

Before making a return, please email office@geckopress.com with the following information:

Your name

Email address

Description (title or ISBN) of the product being returned

Reason for returning the product

Please include the original order number. Please note that you are responsible for the return shipping costs. Once your return is received, a credit will be issued to the credit card used for payment of the original order. Shipping charges will not be refunded.

Refunds typically take two weeks to process. Make sure you keep your return tracking number so you can confirm your order has made it back to the warehouse.

If the reason for returning the product is because of manufacturing faults, we will either replace the product or fully refund the purchase price.