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If you haven’t received an answer on this yet, if you go to the Chevy website down at the bottom there is a Help Center section, under which click on Chat Now. It will pull up another window where you can select Track My Vehicle Order and just give the representative your order number.

I’ve never found the Chat to work for tracking my order. The just tell me to contact my dealer. Frustrating! I actually find out more on the internet than what my dealer knows. Chevy used to have a list of specialists for the different models of vehicles, which I found very helpful. I can’t find that anymore. They must have done away with that feature. I just ordered a 2018 Chevy Equinox 2.0L Turbo and would like to track it. That is part of the fun of ordering a new vehicle.