Mediation is a process of dispute resolution in which one or more impartial third persons intervene in a conflict or dispute with the consent of the parties and assist them in finalizing a consensual and informed agreement. In mediation, the decision-making authority rests with the parties themselves. Recognizing party needs, cultural differences, and variations in style, the mediation process allows the parties to define and clarify issues, reduce obstacles to communication, explore possible solutions, and, when desired, reach a mutually satisfactory agreement. Mediation is a conflict intervention process in which parties consider the suggestions of a third party that is agreed upon in advance. The parties are not bound to accept the mediator’s recommendations and suggestions.

Mediation can be an effective means of settling conflicts and breaking negotiation deadlocks. Our mediators are discreet, neutral, fair, knowledgeable and unbiased. They consider all angles and are extremely focused on conflict resolution. We help the parties understand the issues and find their own solutions. We suggest other solutions and explain the issues to each side. We prepare all recommendations quickly. We try to resolve conflicts through mediation as quickly as possible.

GAMS has been involved in business dispute resolution for years. Our goal as mediator is to provide fair unbiased insight and creativity, and to discover and explore options for satisfying the needs of the mediation parties. We offer national and international mediation services, our mediators will work creatively and fairly to resolve the disputes before them whether it is around the corner or around the world. We don't stop until the problem is solved.

GAMS is absolutely dedicated to helping its clients resolve their disputes. When your business needs effective dispute resolution and is considering mediation, please consider allowing GAMS to help you.

When you wish to provide for mediation in your business contracts and would like Global Arbitration & Mediation Services ("GAMS") to conduct the mediation please insert the following into the agreement: