AOL Infestation

My friend has a Dell Desktop that came with icons to connect hom to AOL, Ticali and a few other ISp's. Great for Dell as I expect they make a few bob for putting preinstalling 'em. Can get rid of the Tiscalis and the others but AOL is a stubborn beast. Tried to do it in add/remove but his start menu still displays AOL and it is still active. Is there a way to clean it completely? I HATE IT!!!!