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New miller digital elite question

07-06-2013, 10:20 PM

Just got my new digital elite hood and did a little welding to try it out and my only complaint is it doesn't stay flipped up very well. I have the knobs on the side as tight as possible. Is there something I'm over looking that will help prevent the hood from flipping back down so easily?

Comment

I have the same issue and have tried several things in the hope of fixing it, but none have worked for very long. Keeping the knobs tight helps the most, but they strip out if you really crank on them. Adjusting the hood back closer to your face helps, but I hate it when my nose bumps the window or the hood hits my neck. When I first got the Digital Elite hood the detent button on one side was bent slightly and not dropping into the holes. I took that side apart and was able to bend the button slightly and this helped, but it requires additional attention about every couple of weeks because it wants to move back out of position. Removing the O rings and trying different O rings has also been tried with mixed results. I do mostly TIG and have just learned not to raise the hood as much as I used to. The hood itself works great except for this problem, so I've just learned to live with it. If Miller came up with a significant improvement for this I would be one of the first in line to try it.

Comment

Thanks for your feedback on our helmets. It's always appreciated. We have received this feedback from a handful of customers and are in the process of updating the design of this mechanism. We cannot give a timeline to an updated design, but in the meantime, adjusting the depth of the headgear by moving the helmet towards the face can reduce the tendency for the helmet to drop down as easily, along with tilting the helmet all the way up so it engages the detent to help keep the helmet in the up position.

Thanks again for your posts, we always appreciate hearing from our customers.