Managed 24/7: Autotask Saves 1 Hour Per Day, Per Employee

With 3 offices across the UK, Managed 24/7 provides innovative best of breed technical solutions and predictive managed network services to leading commercial and educational organizations. CEO and Founder, John Pepper said, “We save 1 hour per day, per employee using Autotask. And we use our customer satisfaction feedback to help our engineers provide even better service. Having this kind of information has helped us keep our engineers happy and led to stronger customer relationships.”

We chose to work with Autotask because of how closely our services team is able to collaborate with sales, we are able to effectively manage our pipeline and plan for what resources we need and when and we can provide a superior customer experience because of all the valuable metrics and widgets we have at our disposal in Autotask.