d bean

HIPS stops even valid installations!

This is annoying!

HIPS Stops ALL installations! Even when they are legitimate!

2 people have this problem

David Engelsmeier

said
over 1 year ago

I am not able to install any software on my computer at this time. Everything gets blocked saying that I am not authorized, even though I'm logged in as Administrator on this computer. What do I need to change to correct this?

R

Russell Sage

said
over 1 year ago

II'm having same problem. I think it started when I had an update for NVIDA GeForce Experience. Soon after that I had problems connecting to games. I had not tied the problem together yet. Didn't take long and I couldn't even start the games. After a month of so, trying everything. I've un-installed the games so I can re-install them. I'm not able to. I get accesse denied. I've completely uninstalled and re-installed my NVIDA Drivers. I still had to manually install my NVIDA drivers. I couldn't get the install to run. Still not able to install GeForce Experience. It just silently fails. Haven't tried to re-install games. I've notice VIPRE has had problems. I'm seeing messages that VIPRE stopped working and I have to tell it to restart. I noticed in HIPS that my games are still listed. I've tried toremove them from the execption list, but when I do VIPRE throws an exception I'm guessing I'm going to need to un-install and re-install VIPRE now. Not sure whatelse to do.

d

d bean

said
over 1 year ago

I uninstalled VIPRE. was the only way to be able to do anything

R

Russell Sage

said
over 1 year ago

I found solution to my issue. I had to completely uninstall NVIDA drivers using a NVIDA driver removal tool (DDU.exe) in SAFE mode, restarted PC. Then I completely uninstalled VIPRE. I ran CClearner to make sure it was all gone. Of course after uninstalling VIPRE I made sure to disconnect from the Internet. I installed NVIDA drivers and the Installer completed without errors. It also installed GeForce Experience which is what I wanted. Then I re-installed VIPRE. During the install VIPRE told me that I needed to uninstall Malwarebytes which I did. After that I was able update GeForce Experience and video Drivers, It took a couple of days for the Virus definitions to catch up to the latest. VIPRE installed every individual one for the year. I would have though when it re-installed that it would update and apply the latest definition. I guess they're not accumulative. Anyway, I thought it about it and I think it might have been Malwarebytes that did something to VIPRE and caused VIPRE to do something to my profile which prevented me from making any changes to any files or programs. Looking at Security and Permission on another computer I didn't see any difference in profiles. Now, I removed myself as an Administrator. I'm a Standard User. I have an Administrator account which I use to do install and changes. Other than that I just use my new account. I've re-installed my games and was able to play them this past weekend (12/03 to 12/04). Everything seems stabilized.

d

d bean

said
over 1 year ago

I have no intention of going through all that to use the program. You shouldn't have too! That is so windows 3.1 mess!

V

VIPRE QA Team

said
over 1 year ago

Hello d bean,

In the VIPRE Firewall settings, you can set the Process Protection to Block with Notify. Ever time VIPRE blocks a code injection that will notify you on the screen. On the notification, if you click the down arrow, there will be an option to Create a rule to allow it in the future. That will allow the installation to continue.

Thanks,

Samantha

d

d bean

said
over 1 year ago

Except that, it never worked that way! it still does it! on just about everything! Annoying.

B

Brian Johnston

said
over 1 year ago

Hi d Bean,

Please open a support ticket. We will need a tech to look at your specific install.