To make your existing domain name work with your PhotoBiz site, you need to have your domain name servers pointed to our Data Center. Below are instructions on how to change your name servers with Godaddy. If you need assistance, you can contact Customer Support at 1-866-463-7620. We are available Monday through Friday from 9am to 8pm Eastern Time.

Note: Changing your name servers does not transfer your domain registration. You will need to keep your domain current with your current registrar.

IMPORTANT EMAIL NOTE:

If you have domain-based email (i.e. info@mydomain.com), please send your email provider's MX records to our Support Team BEFORE you change your name servers (the next step). If you change your name servers before we have your email's MX records set up on our servers, your email will go down. Your email will be restored within 2-24 hours after your MX records have been added to our servers.

Select the domain name you want to use, click the gear icon (Settings) and select Manage DNS.

Under Nameservers, click Change.

Under Choose your new nameserver type, select Custom.

Enter the following Name Servers in the first two boxes: 1) ns.rackspace.com 2) ns2.rackspace.com

Click on Save.

If you're using the List View, follow these steps

Select the domain names you want to modify.

From the Nameservers menu, select Set Nameservers.

Under Setup type, select Custom.

Enter the following Name Servers in the first two boxes: 1) ns.rackspace.com 2) ns2.rackspace.com

Click on OK.

After you update your name servers it may take up to 24-48 hours for your new website to be active. If you are working with a Portfolio Site, you will not be able to preview your site or click on Publish until your domain has propagated. Once the 24 hour period has passed you will need to click Publish for your site to become active.

Important: You must change your domain's name servers in order for your domain name to be active with your PhotoBiz website. Name server changes take 24-48 hours to propagate. If you have set up a Splash Intro page, make sure to update your Splash Intro links to reflect your new domain setup.

If you need assistance with this or any aspect of your PhotoBiz account, you can reach our Support team at 1-866-463-7620 Monday-Friday from 9am to 8pm USA Eastern Time.