TV 42pfl7606h/12 & tnt HD

Hello

I have a TV 42pfl7606h/12, working well from 1 year, and since 1 week I can't watch TNT HD TV from DVB-T.
I have the following message : video format not supported.
non HD channels still working.
I'm living in France.

I have a TV 42pfl7606h/12, working well from 1 year, and since 1 week I can't watch TNT HD TV from DVB-T.
I have the following message : video format not supported.
non HD channels still working.
I'm living in France.

I have apply the last firmware : 000.014.101.000, but no change.

thank you for you support

Hi JCA.

Welcome to the forum.

Could you please confirm where you watching TV from? is it from the internal tuner or a digital box? If a digital box, how have you connected this?

Could you please confirm where you watching TV from? is it from the internal tuner or a digital box? If a digital box, how have you connected this?

Best regards,
Benedickte

Hi Benedickte
I'm using the internal Tuner, and I'm located in France. Since 1 year the HD Channel work fine, but since 2 week I can't watch HD channel, just SD.
I have launched a new Scan : same issue
If I display status of the channel from the Option Menu, I have 95 from the signal level and 100(BER:0.0 X1E-6) for the quality.

Hi Benedickte
I'm using the internal Tuner, and I'm located in France. Since 1 year the HD Channel work fine, but since 2 week I can't watch HD channel, just SD.
I have launched a new Scan : same issue
If I display status of the channel from the Option Menu, I have 95 from the signal level and 100(BER:0.0 X1E-6) for the quality.

Thanks
Regards

Hi JCA.

Could you please try another TV with same setup and see if you're experiencing the same ?
Are you using an amplifier/signal booster ? If so try to remove this.

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