Language translation and privacy

The language translation function used by this website is machine automated therefore, should translation alter the intended meaning of the original wording as it was in the English language, then that original wording and meaning shall prevail.

We take your privacy seriously and we are committed to keeping your information safe. Your personal data will be used to process your query in accordance with our privacy policy. We may also share your information with our third party service providers to carry out surveys or works on our behalf. For more information on how we collect and process your data, please see our privacy notice.

Service alteration

Do you have a smart meter installed and are considering
moving your meter? Please click here for more information.

A service
alteration is not a new connection but a change to location of your supply
point and meter. Perhaps you are
renovating your property, building an extension, or demolishing a part of the
property, all of which means the electricity meter is in the way. If
this is the case you need to contact us and ask for a quotation for a service
alteration.

If you do not require the meter and incoming supply
position moved but you need an overhead power line, underground cable
or an electrical substation diverted as part of your project you’ll need to
apply for a diversion.

If your works fall outside the scope of a service alteration or you are unsure
of your requirements please contact us to discuss.