The phone is a disappointed. The seller fails to mention that it is not 4G enabled. Its wifi adapter is so weak. Even if you are standing next to the Access Point it only shows 2 bars. Its 3G is pathetic, using it as a hotspot is so erratic/slow. When playing videos from social media the screen turns green Read moreHide

Tecno introduced the “L series” devices to cater for those that care a lot about battery life. Each device in this series is known for its long-lasting battery ; usually above 24hours. The L9 Plus features a long lasting battery with an impressive 5000 mAh, a huge 6.0" screen, fingerprint security and the latest android version the Nougat 7.0. Order for your product on Jumia online and have it delivered straight to your doorstep.

Featuring a sleek design and slim body, the L9 Plus is the right smartphone for your lifestyle.

The Tecno L9 + isn’t just a phone but a battery storage! In fact, I call it a power bank because it doesn’t just have a large battery, it can as well charge another phone via its OTG capabilities.

You can return this product for a refund/replacement, within 7 days after receiving your original order ONLY if you have received the wrong product or the product does not turn on.

If you change your mind after placing the order, a return will be allowed if sent back with the rider during the time of delivery (return on the spot).

For Electronic Tickets/Event Tickets please note these are non-refundable
Please NOTE for electronics that do not function as described in the products manual:

if you reside in or ordered from Nairobi, you will have to send the product to the respective Service Center stated on the product's warranty card or communicated to you by Jumia.

if you reside in or order from other locations, and you notify Jumia of product malfunction within 7 days from delivery, Jumia will pick up the defective item and have it repaired by our partners within 24 days.

If the product is "shipped from Overseas"?

You can return this product for a refund, within 7 days after receiving your original order.
You can return this product ONLY if you have received the wrong product or if the item has been damaged.
You cannot return the product if you change your mind or you don't like the product.
For more information, please visit our FAQ on "Shipped from Overseas products"

- product must remain sealed, except if the product is defective or damaged

- product is still in its original packaging, except if the product is damaged or has missing parts

- product is in its original condition and unused

- product is not damaged except if the product is defective

- product label is still attached except if this is the reason for the return

- product is complete (freebies, accessories, original packaging), except if it has missing parts

- product's original packaging is in good condition

Please NOTE that the products in your possession are your responsibility until they are picked up by our driver or you have dropped them off at a pickup Station. Any product that is not properly packed or is damaged will not be eligible for a return, so please take proper care of the products you might want to return!

What are the next steps?

Once you have submitted your return request, we will contact you within 48 hours to arrange retrieval. You will also have the choice to deliver yourself the product to one of our pickup Stations.

Once the product retrieved, we will proceed to examination.

- In the unlikely event that an item is returned to us in an unsuitable condition, we will send it back to you without refund.

- If examination conclusive and conditions above respected, we will proceed to refund your money or replace the product.

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