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MBA*635 - Decision Making for Business Operations

(3 cr.) Students learn to design and manage the
production processes that create and deliver the
firm's primary products and services to improve
performance of the business. The course strongly
emphasizes the use of analytical models and
methods for the decision-making process. Excel is
the platform considered for decision-making
purposes. Both tactical day-to-day operating
decisions and longer range strategic decisions
are examined through topics that include process
analysis, product design, workforce management,
capacity management (including forecasting),
facilities planning, inventory control and
quality management. Students also explore the
relationship between the production system of the
organization and the marketing, financial and
human resources systems during the creation of
goods and services.
Every Year, All