Interactive / experiential Solutions

Interactive Solutions are at the heart of retail engagement, with increasingly tech savvy shoppers expecting a more personalised, more dynamic shopping experience. VIVID recognises the need to deliver real-time customer engagement, through true omni-channel seamless experiences where shoppers have quick access to information on products and services whether in store, online or on the go. For its clients, VIVID ensures full integration with a store’s CRM and CMS platforms.

Mobile Technology

It is vital that retailers have a clear mobile strategy that engages with today’s shoppers and most importantly connect to tomorrow's. VIVID provides the expertise in delivering the technology required for "2030" shopping. Mobile platforms provide a win-win for both the retailer and the shopper. From way finding to personal shopping, loyalty and payment, personalised media, music and “gamification”, retailers must ensure they build a competitive and future proof mobile platform.

SOUND Technology & COMMERCIAL SOUND SYSTEMS

As retail outlets increasingly compete for customers, the advantage of providing a unique and customised in store experience is more important than ever. Well designed, well implemented and well maintained audio systems in the retail environment, whether standalone or as part of a converged technology system, can deliver key benefits to the retailer, in-turn benefiting the sales process by increasing the time customers spent in store, time spent browsing, influencing consumer opinions and the perception of particular brands. VIVID’s team of Acoustic experts will scope out the store's infrastructure, the client’s needs and objectives, and recommend or design the right audio solution.

in store media systems, IT, CMS & Media Platforms

Information Technology has evolved from a backroom function that facilitates business into a key consideration for retail brands looking to capitalise on digital content. As customers choose to use mobile devices - and social platforms - to manage and improve how they live their life, it is crucial IT infrastructures are able to support current demands, as well as future ones. VIVID will deliver a range of signage and media systems, including bespoke solutions. As a digital partner, VIVID will work with the brand or store’s IT departments to ensure the correct platforms are in place.