Crozscore:

Crozscore:

Software Description:

Tenfold is more than just a sales dialer solution that helps you provide a better experience for your customers at every call. The system delivers you actionable customer intelligence with fast and easy access to unified view of the most relevant customer information during the interaction process. Tenfold collects and aggregates data and automatically creates a profile for every customer. This instant access to customer profile when the interaction is ongoing empowers your agents to perform and provide customers with everything they need and more.
With Tenfold, reps can easily gain deeper insights about their customers, allowing them to fully understand their needs, wants, and more. This, in turn, empowers your reps to provide better response and make smart decisions in an instant. TenFold improves agent-customer conversations, thanks to its smooth and friction-free integration with the world’s leading CRM platforms as well as popular phone systems. Chances are Tenfold can easily be incorporated into your existing phone system, eliminating the need to acquire and set up specific phone models and overhaul your communications system.

Software Description:

Our IVR VoiceXML Platform gives operators and solution providers the ability to rapidly develop and deploy innovative voice applications from VoIP to PSTN networks. This powerful IVR solution is fully compliant with the W3Cs VoiceXML 2.1 specification and is integrated with automatic speech recognition (ASR) and text-to-speech (TTS) software to enable advanced interactive services, and real-time calling applications. It can be installed in common hardware or Cloud VM servers.

Software Description:

The AcuCall comprehensive “Blended Call” Suite includes CRM, Dialer, ACD, IVR, IP-PBX, Recording, Scripting, Social, Chat, Email, and more. For “Big-Data” Enterprise customers, the AcuView Dashboard provides Multi-site/Multi-campaign Data Aggregation in Real-Time from a single view. English and Spanish language interface with HIPAA and PCI Certifications are standard to the platform.

Features:

Call Tracking

Dashboard

Lead Management

Notifications

Contact Management

Contact Sharing

Features:

External Integrations

Call Disposition

Call Recording

Call Tracking

Multi-User

Features:

Contact Management

Contact Sharing

External Integrations

Supplier Management

Customer Management

Chat

Calendar Management

Lead Management

Marketing Automation

API

Softphone

Scheduling

Dashboard

Email Integration

Project Management

Notifications

Data Export

Data Import

Click-to-Dial

Call Disposition

Call Tracking

Custom Data Forms

Call Recording

Multi-User

Summary:

No key features associated with this application.

Summary:

No key features associated with this application.

Summary:

Omni channel unified

FAQs:

No FAQs associated with this application.

FAQs:

Who are the main user groups of this service?

Yes, it's multi-user admin. The front panel can be configured for several users and specific permissions.

Does this service offer guides, tutorials and or customer support?

Yes, this product is provide with online guides, tutorials and customer support.