Dish tv-pincode not valid by dish tv customer care

State :Andhra PradeshComplaint Details : calling customer care guys, sent proof of pincode that is valid for Manikonda (Ranga reddy dist.) holding – 500089. but they still say – pincode is not valid. what the *** going on? if you guys don’t update the pin in your details, why me (customer) has to suffer and you enjoy the payment with no discount. I could not watch TV from the past 10 days by paying you?