If you are making changes to your order on the same day as your purchase, unfortunately our credit card processor will return this message when processing your refund. No worries, we will process your refund again on the next business day. If you check your order 3 business days later and still see the “failed” message, please contact us.

To pick up your purchases, such as event tickets and t-shirts, just bring a copy of your email confirmation, either printed or displayed on a mobile device. If your student will be picking up for the family, please forward a copy of the confirmation to them.

Event Tickets

No. Everything you purchase at our website, including event tickets, football tickets and t-shirts, will be waiting for you at the Registration tables, located in the rotunda area of the Benson University Center. Please note that on Saturday, all football tickets will be held at the Athletic Ticket Office at Bridger Field House, BB&T Field. The Athletic Ticket Office will open at time TBD. Just bring your email confirmation, either printed or on your mobile device. The tables will be open from 9 AM – 7 PM on Friday and from 9 AM – 12 PM on Saturday.

In general, if an event has an admission cost, this also applies to your student. Athletic events (including the football game) are often free for students to attend, but the free admission enables them to sit only in the student section. If you would like your student to sit with you, they will need a ticket.

Events featuring a meal, such as the Game Day Cookout or Sunday Brunch, are not included on the WFU Dining Plan, so students will need tickets to attend.

During registration, look for the “Student Ticket” icon which will indicate events where students need a ticket.

The Family Weekend block seats are considered “best available” seating, but these are allocated after season tickets have gone on sale. Once we have received our block, we seat families in the order of purchase according to our assessment of the “best” seat. (There are really no bad seats in our stadium!) Often part of our block falls on the visiting team’s side of the stadium, but this is also the side of the stadium where the student section is located. Some families prefer to sit near the students.

Football & Game Day Cookout

The Deacon Club has over 5,000 members made up of alums, friends of Wake Forest and parents like yourself. Membership donations are used to provide scholarship opportunities to student-athletes. By being a member you’re supporting Wake Forest Athletics.

Because of television schedules, the game time is not determined until about 10 days prior. As soon as we are notified, we will post that information here and send it out via our various communications channels.

Please note that on Saturday, all football tickets will be held at the Athletic Ticket Office at Bridger Field House, BB&T Field. The Athletic Ticket Office will open at time TBD. For more information contact the Athletic Ticket office.

Premium parking options for Deacon Club members are available by calling 336-758-3322 ext. 1.

Otherwise, park in the LJVM coliseum lot, across Deacon Blvd. from the stadium. Parking fees vary. We will offer free shuttle buses running from campus to the stadium, beginning 4 hours prior to game time and continuing for 2 hours post game.

If you need accessible seating at the football game, you may want to purchase your tickets from wakeforestsports.com; however, should you purchase your football tickets through our Family Weekend block and need accessible seating, please send an email to familyweekend@wfu.edu ASAP letting us know the total number of your party and how many accessible seats are needed. Be as specific as possible in your message: will you need space for a wheelchair, limited amount of climbing, transportation to the stadium? Please don’t delay in sending us this information – during a sold-out game, this type of seating can be limited.

You must purchase football tickets to enter the student tailgate area. Once inside the gate, the student tailgate areas can be located around the tennis courts. There is not a charge for the tailgate, however, the food may be limited to snack-like items.

Parking

On Friday, parking will be available on Davis Field, adjacent to Scales Fine Arts Center, on a first-come, first-served basis for Family Weekend attendees. After 5 PM and during the day Saturday and Sunday, most campus lots are available for families.

Families planning to drive should park in the LJVM coliseum lot. Parking fees may vary. We will offer free shuttle buses running from campus to the stadium, beginning at four hours prior to kickoff and continuing for 2 hours post game.

Beginning 2 hours prior to kickoff, there will be a special shuttle running between the Benson Center and the David F. Couch Baseball Park, for families with tickets to the Game Day Cookout. This shuttle will not run after the game.

Handicapped parking for both will be in the David F. Couch Ballpark parking lot. Shuttles with lifts are available for transport to BB&T Field both prior to and after the game. For more info and/or to purchase your parking pass in advance, please contact the Athletics Ticket Office at 336-758-DEAC(3322).