PappaRich (Melbourne City – QV)

PappaRich QV was the first franchise to open in Victoria before the Chadstone and Doncaster stores and since its opening earlier this year. I avoided the restaurant for months because usually the curiosity factor is high and the management work out the kinks of the service and etc. Even after many months, the QV store is extremely popular.

We ordered the Ipoh Hor Fun with Prawns & Chicken Strips, and it was quite pleasant tasting. The soup was seasoned well, and with the large chillies and chicken pieces, it all came together nicely.

Their Roti Canai with Curry Chicken is a departure from the usual Roti Canai’s you would find elsewhere or from those frozen packets in Asian Groceries. What makes it so different is that the Roti here is extremely dry, but crisp and crunchy nonetheless. The ones you would find in most other Malaysian restaurants are layered, oiled and although crisp on the outside, it would be soft and pull-apart inside.

The Curry Chicken accompaniment was reasonably tasty, but with the chicken being all bones and skin it was a tad disappointing. The Dahl is surprisingly good, but nothing really out of the ordinary from what you may find in ChilliPadi Mamak in Flemington.

The real highlight of this dish is the sambal, as I mentioned in the Chadstone review, it has all the right things. A bit sweet and a huge kick of heat. Probably could eat that all day.

Their drinks menu is extensive with a lot of variety, we ordered the Soya Bean with Grass Jelly and it was extremely delicious. Not too sweet, and just the right amount of creaminess. Would order again!

Their Iced Red Bean drink was also quite nice, with their sugared Red Beans at the bottom with shaved ice. Not overly sweet but still sweet enough for those sweet tooths.

Impressions

Service here was decent, food came quick enough. My main issue here is that when we requested for some extra sambal, they wanted $3 for basically one spoonful. I’m not sure if this is consistent with the Chadstone and Doncaster stores, but when we did ask fore more sambal in Chadstone, and we were not asked to pay for it. We did mention this to the staff at the counter when paying, and he said that this was something the management from the PappaRich franchisor have decided upon.

Can’t say I’m that impressed with this decision to be honest. Not the best way to treat your customers when you start micro-charging them. Alas, can’t do anything about it though. Will see if Chadstone have started charging next time we visit. Would I go back to PappaRich QV? Maybe not. We didn’t have the best experience here, the food was a slight letdown, definitely less tasty compared with Chadstone. Plus there are plenty of Malaysian restaurants to choose from in the city.

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