Fullerton India Credit Company Limited (FICCL) has bagged the Gold award for Excellence in Business Process Management (BPM)

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Published: 01 April 2009

Fullerton India Credit Company Limited (FICCL) has bagged the Gold award for Excellence in Business Process Management (BPM) and Workflow with Newgen Software’s BPM solutions. The company has bagged the award for the Pacific Rim region.

The Global Awards for Excellence in BPM and Workflow recognizes user organizations that have demonstrably excelled in implementing innovative business process solutions to meet strategic business objectives. The awards are given for five geographical regions: Europe, Middle East Africa, North America, Pacific Pacific Rim, and South & Central America with each region receiving one Gold and one Silver Award.

In order to streamline the workflow and imaging process, Fullerton deployed the BPM solutions provided by Newgen. The implementation by Newgen Software at FICCL covered the entire gamut of processes including loan origination and booking, collections and prospect tracking, loan against gold and early warning processes. FICCL currently has more than 825 branches across the country.

“We are honoured to have been presented with this award. One of the most important factors which contributed to our success has been the ease with which business process change has been enabled through Newgen’s OmniFlow. The solution has enabled us to do this quickly and economically”, said Pramod Krishnamurthy, executive vice president, technology, FICCL.

Speaking of the successful implementation of their solution Rajvinder Kohli, VP—Sales, Newgen Software Technologies, said, “The recognition is a reflection of our commitment towards our customers to provide them with best services. The deployment of OmniFlow BPM Suite at Fullerton India Credit has created history by enabling them to open more than 800 branches in just two years. The solution provides total automation for Loan Origination, CRM and Collection processes, including implementation of a unified interface that integrates four different core applications seamlessly.”

About the awards:

The annual Global Awards for Excellence in BPM and Workflow is co-sponsored by WfMC, BPMFocus.org and BPM.com and now in their 15th year. While judging the winners, particular attention is paid to implementations that have showed processes extending beyond the corporate boundaries to support customers, suppliers, trading partners and more. There are five geographical regions: Europe, Middle East Africa, North America, Pacific Pacific Rim, and South and Central America. Each region receives one Gold and one Silver Award.

About Newgen Software:

Newgen Software Technologies Limited is the market leader in Business Process Management (BPM) and Document Management System (DMS), with a global footprint of about 700 installations in over 30 countries. More than 100 of these implementations are large, mission-critical solutions deployed at world's leading BFSI, BPO and Fortune Global 500 companies.

Rated as the #1 Most Influential Thought Leader in Business Process Management (BPM) by independent research, Nathaniel Palmer is recognized as one of the early originators of BPM, and has led the design for some of the industry’s largest-scale and most complex projects involving investments of $200 Million or more. Today he is the Editor-in-Chief of BPM.com, as well as the Executive Director of the Workflow Management Coalition, as well as VP and CTO of BPM, Inc. Previously he had been the BPM Practice Director of SRA International, and prior to that Director, Business Consulting for Perot Systems Corp, as well as spent over a decade with Delphi Group serving as VP and CTO. He frequently tops the lists of the most recognized names in his field, and was the first individual named as Laureate in Workflow. Nathaniel has authored or co-authored a dozen books on process innovation and business transformation, including “Intelligent BPM” (2013), “How Knowledge Workers Get Things Done” (2012), “Social BPM” (2011), “Mastering the Unpredictable” (2008) which reached #2 on the Amazon.com Best Seller’s List, “Excellence in Practice” (2007), “Encyclopedia of Database Systems” (2007) and “The X-Economy” (2001). He has been featured in numerous media ranging from Fortune to The New York Times to National Public Radio. Nathaniel holds a DISCO Secret Clearance as well as a Position of Trust with in the U.S. federal government.