What is Kaodim Compare Guarantee?

The Kaodim Compare Service is a feature via our Website that permits Service Users to receive quotations and book a specific Service Professional for a Service. The Kaodim Compare Guarantee may offer a gratuitous quantum of compensation for certain Services where the Service rendered is not to the satisfaction of the Service User, subject to the terms and conditions below.

In the event that:

(i) a Service User has selected a quotation from a Kaodim Service Professional and click Book on our platform; and

(ii) a Service User has ordered and paid a Service Professional; and

(ii) the Service has already been performed by the Service Professional; and

(iii) the Service User is not satisfied with the performance of the Service,

the Service User is eligible for our Kaodim Guarantee provided that the Service User submits the Kaodim Guarantee Claim Form provided by Kaodim.

The Kaodim Guarantee process differs for each Kaodim Compare Service Type and is explained in the following: