My name is liesl shepley, someone hacked and copied my account and is still using my pr...

GetHuman-ljshep's customer service issue with Facebook from October 2018

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Help with my Facebook issue

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Tip from another customer

If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.

The issue in GetHuman-ljshep's own words

My name is liesl shepley, someone hacked and copied my account and is still using my profile since approx ****. Friends told me they started messenger through Facebook and are using my profile with name and photo of my mother and I. I disabled my Facebook account in approx **** thinking it would do the same to whoever copied my Facebook. I am on messenger but with no photo. I would like Facebook to delete both accounts, Facebook and the connected messenger. Thanks

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