Not sure if it was mentioned or not, but right now, Start doesn't have a way for cable users to check their usage, so they are not charging for overages on those packages.

Can't really bank on that being forever, but having unlimited on all the cable tiers right now is really nice.

Read in another thread the other day that they do send letters to abusers, and do have procedures for deterring them.]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27920742Thu, 17 Jan 2013 10:43:41 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27920279
2 - Quality of service is very important, which is why I ask "why are people staying if they are complaining". I figure there must be some reason why people are sticking to Rogers (esp. after they have done some level of comparison to other companies... maybe even tried them and stayed... or came back!)

3 - I am staying because Rogers just made me an offer I could not refuse. I am very happy with the level of service, but not the price. I now have a comparable price for what I need.

I hope I did not offend; I may have misinterpreted the spirit of your reply.]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27920279Thu, 17 Jan 2013 08:38:33 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27919470
Look, if bandwidth is all you care about then use teksavvy but Rogers does do unlimited bandwidth, just for 100 more a month. Back when the caps were lower that was the price I had to pay. (50 then but the amount doesn't make too much of a difference)

But apparently my comment is the dumbest because I don't hate Rogers the way everyone else does. Now you also said I'm choosing what should be most valuable when I said speed, fine allow me to reword, bandwidth only controls price while speed shows up on everyday performance. If you cared about the service and only the service all you would see is speed, this is not Comcast no one will ban you from the network they will only increase your bill. So, to make absolutely clear, if you want something better please pay for it. If not please stop complaining and calling the company evil, you entered into the contract with them if you don't like it things can be adjusted.]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27919470Wed, 16 Jan 2013 22:24:39 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27917509
Now with Apple TV, Netflix, streaming and the like I have no choice but to make the call to Rogers to move to Teksavvy. I can tell by the amount we're using each day that we're going to quickly blow the cap and I refuse to pay the amount Rogers wants for the higher bandwidth packages.

Besides the DNS issues as of late I have no complaints about the stability of my service for the last 7+ years. But the caps with the amount of streaming we are doing are totally unrealistic as is the pricing of their higher packages. I just have to get around to making the call because I know I'll have to go through retention, say no numerous times and then go through the sign-up process with Teksavvy but I'm left little in the way of other options at this point.]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27917509Wed, 16 Jan 2013 12:56:16 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27912931
said by bt:

Give it a week or two, their speeds will be changing to match the new Rogers speeds very shortly.

And don't forget the $3 price increase from Rogers ($2.25 after discount!), which makes the difference in monthly cost between them and Start $1.20. Though to be fair Start's pricing might change with the new speeds.

Rogers also has purchase or rental of the modem required.

I see start has changed their "speeds".. they look nice... in fact at 1st glance they seem to be the same as Rogers.

For $50 on Start I can get 35/3 with 250GB cap (plus cost of modem) so say $53/month (3/month assuming modem lasts 3 years)

For $52/month on Rogers I get 200 GB cap (this includes the modem rental)

Start looks like a decent option; but not worth the switch (for me)...]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27912931Tue, 15 Jan 2013 09:17:07 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27911135
Can't really bank on that being forever, but having unlimited on all the cable tiers right now is really nice.]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27911135Mon, 14 Jan 2013 16:38:39 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27910838
said by bt:

The Start package I would be interested in would give me 100GB allowance, the bandwidth is slightly less (would make no big difference) but the price is actually $5/month more + modem purchase. Not worth the switch... The lesser tier has a significant drop in speed.

Give it a week or two, their speeds will be changing to match the new Rogers speeds very shortly. Nice.... It does provide one with more choices if they are unhappy with their current provider.]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27910838Mon, 14 Jan 2013 15:17:56 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27910819
said by RLBL:

The Start package I would be interested in would give me 100GB allowance, the bandwidth is slightly less (would make no big difference) but the price is actually $5/month more + modem purchase. Not worth the switch... The lesser tier has a significant drop in speed.

Give it a week or two, their speeds will be changing to match the new Rogers speeds very shortly.

And don't forget the $3 price increase from Rogers ($2.25 after discount!), which makes the difference in monthly cost between them and Start $1.20. Though to be fair Start's pricing might change with the new speeds.

Rogers also has purchase or rental of the modem required.]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27910819Mon, 14 Jan 2013 15:13:21 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27910776
said by bt:

Nope true... but I have read too many negative reports on others (start, acanac, distributel etc...)

Start has nearly universally positive reviews to date... No matter, I have an acceptable deal with Rogers.. funny I called last week (Thurs/Fri) and was told what I had was the best they could do. I called today and they gave me 80GB for nothing...

The Start package I would be interested in would give me 100GB allowance, the bandwidth is slightly less (would make no big difference) but the price is actually $5/month more + modem purchase. Not worth the switch... The lesser tier has a significant drop in speed.]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27910776Mon, 14 Jan 2013 15:06:24 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27910520
said by RLBL:

Nope true... but I have read too many negative reports on others (start, acanac, distributel etc...)

Start has nearly universally positive reviews to date...]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27910520Mon, 14 Jan 2013 13:57:05 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27910277
said by bt:

I am reading too many reports of slow speed during peak times on teksavvy...

So don't go with Teksavvy. They aren't the only cable alternative out there. Nope true... but I have read too many negative reports on others (start, acanac, distributel etc...)

Anyways I was just offered a package/price that suits my needs so I am not looking to leave anymore. I called Friday and was told jack... today I called after seeing what NB gets and they gave me additional usage for free.]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27910277Mon, 14 Jan 2013 12:57:32 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27910215
said by RLBL:

I am reading too many reports of slow speed during peak times on teksavvy...

So don't go with Teksavvy. They aren't the only cable alternative out there.]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27910215Mon, 14 Jan 2013 12:38:56 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27908019
I am reading too many reports of slow speed during peak times on teksavvy...]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27908019Sun, 13 Jan 2013 15:58:54 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27905972
Price wise, a ton of generous discounts for two years. (70% off internet, 20% off cable even though I should get zero discount on cable and 25% off both wireless and home phone.) As long as I don't get audited, my 20% off cable will stay for two years.

Performance wise, my VPN can max out my 150/10 connection on torrents. If that's not performance I don't know what it. Digital cable's quality is still better than fibe tv, satellite and netflix or other OTT. If anyone thinks otherwise they must be out of their mind. ]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27905972Sat, 12 Jan 2013 16:28:10 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27905831
said by J E F F:

#1: DSL in my area is a joke, 1.8meg max. #2: I currently receive 70% off of my cable.

No other reasons. Tho with satellite, when it rains it pixelated the TV.

I am debating leaving Rogers all together tho, cable only thing holding me back, I still want some stuff. Though if more apps come out for Apple TV or LG such as apps for commercial stations like Fox, CBS, NBC, ABC, CNN, etc, I'll part way. I can put an antenna in the attic for local programming.

For that one can sub to a VPN and stream off of their cites.

I currently have a 25% discount. If they offer me something equal or better I might stay with Rogers . I only have the one service as well as wireless so I am not sure they will do something for me.]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27905831Sat, 12 Jan 2013 15:29:44 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27905054
#2: I currently receive 70% off of my cable.

No other reasons. Tho with satellite, when it rains it pixelated the TV.

I am debating leaving Rogers all together tho, cable only thing holding me back, I still want some stuff. Though if more apps come out for Apple TV or LG such as apps for commercial stations like Fox, CBS, NBC, ABC, CNN, etc, I'll part way. I can put an antenna in the attic for local programming.--If you can't explain it simply, you don't understand it well enough. - Albert Einstein]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27905054Sat, 12 Jan 2013 10:22:12 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27904269
said by joeblow3:

Ya may get a better price for a short introductory offer but it's not worth the effort to change. They are all the same.

That is pure ignorance, but not surprising in this forum.]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27904269Fri, 11 Jan 2013 22:20:11 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27903337
said by JCohen:

I gotta agree with BT on the stupidity of that comment; ......and honestly the only thing that I miss is the 1Mbps upload, although I barely miss it and 512Kbps is suiting my needs just fine. The speed difference 28Mbps to 18Mbps isn't a big issue, just means that I need to wait longer for downloads to complete.

Well, to me this is just the most Retarded comment I've ever seen.

LOL, just kidding although I do disagree with it.

BOTTOM LINE, THIS IS WHAT WE GET WHEN WE POST NEGATIVE COMMENTS ABOUT OTHER PEOPLE'S OPINIONS.

This aint the schoolyard back home Dorothy.

It's the real world. People have a right to express themselves whether we agree with them or not............]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27903337Fri, 11 Jan 2013 16:43:49 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27903103
said by bt:

Seriously I'm tired of people on extreme or express bitching about their caps, If you really cared about your internet speed would be the most important factor and you would be on ultimate.

That is hands down the dumbest comment in this thread. I gotta agree with BT on the stupidity of that comment; I used to have extreme with TekSavvy and now I have express with Start and honestly the only thing that I miss is the 1Mbps upload, although I barely miss it and 512Kbps is suiting my needs just fine. The speed difference 28Mbps to 18Mbps isn't a big issue, just means that I need to wait longer for downloads to complete.]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27903103Fri, 11 Jan 2013 15:50:05 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27902886
said by bt:

Seriously I'm tired of people on extreme or express bitching about their caps, If you really cared about your internet speed would be the most important factor and you would be on ultimate.

That is hands down the dumbest comment in this thread. Hey here's a Ferrari with a top speed of 300MPH. Now don't take it out of the driveway or we'll penalize you.

Thanks for the speed Rogers.]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27902886Fri, 11 Jan 2013 15:00:51 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27902605
said by Epichappy:

Seriously I'm tired of people on extreme or express bitching about their caps, If you really cared about your internet speed would be the most important factor and you would be on ultimate.

That is hands down the dumbest comment in this thread.

I'm fine with you considering speed the most important thing for yourself. But saying that anyone who doesn't feel that way is wrong, that's what I have a problem with.

Why would I need 150 Mbps when it is only the usage limits holding me back?

I don't need the speed to stream HD video - at 18 Mbps I can have multiple HD streams going and not notice a slow-down.

My system updates are scheduled for the middle of the night. I don't care if they take an hour or two to download instead of 5 minutes. Besides, they're running in the background.

None of the games I play would run any better with a faster connection, they all use well under the 18 Mbps while playing, and the ping won't improve by upping the speed either.

About the only thing I'd use more speed for is digital downloads.]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27902605Fri, 11 Jan 2013 13:52:34 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27902421
said by TOPDAWG:

nope no idea WTF tek is doing and how start is in all rogers areas but tek cable is not. I was shocked tek cable is not even in barrie yet but being as they're not there I don't see them coming to midland anytime soon.

Start is on the aggregated model, where they can put their hardware in a single location to provide service to the entire Rogers network.

Teksavvy got into the game earlier and are on the disaggregated model, where they have to put hardware in each city (in larger cities, multiple locations within the city) to provide service to just that one city (or in larger cities, just a portion of the city).

In theory Teksavvy could switch from disaggregated to aggregated, but it would probably mean they'd be taking losses on what they've put in place now.

(Disaggregated is being phased out, so whether they want to or not they'll be switching eventually)]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27902421Fri, 11 Jan 2013 13:15:13 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27901735
http://www.dslreports.com/forum/Re-Why-Do-you-stay-27901735Fri, 11 Jan 2013 10:36:59 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27901719
Still wish had an uncapped 3rd party in my area.]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27901719Fri, 11 Jan 2013 10:34:09 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27901595
http://www.dslreports.com/forum/Re-Why-Do-you-stay-27901595Fri, 11 Jan 2013 09:52:38 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27900975
http://www.dslreports.com/forum/Re-Why-Do-you-stay-27900975Fri, 11 Jan 2013 00:24:13 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27900675
First, I have never had an issue with rogers' service, support, sales, or otherwise. The only thing they have ever done to get me angry was the stupid MSO password bridge lock on the SMC but I have the cisco now and its MSO password stays the same... also cusadmin appears to have all the same rights on the device.

Anyway, they are fast when I need them to be, the cable offers all the channels I need (in 1080i but this is ATSC/QAM's fault not rogers', and my AVR Does pretty good DE-interlacing) Their home phone functions and they rewired my house so If I do cancel I can put in a skype phone adapter or anything else to my main line, unlike bell who doesn't use a port, but directly connects the line. So for those of you who have an issue, get a better package. Seriously I'm tired of people on extreme or express bitching about their caps, If you really cared about your internet speed would be the most important factor and you would be on ultimate.

So, price...It is not the best but if you want good quality you need to pay a lot, sure fios is cheaper and faster, but that is in the US and I am in Ontario :( . So why do I stay? I suppose because I have disposable income and value quality, if bell's 175/175 was in my area I might switch... but still I would loose my yahoo email and have to have a person in my house... I hate people.]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27900675Thu, 10 Jan 2013 21:52:24 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27900588
said by TOPDAWG:

I stay cause I can't get anything else. DSL tops out at 3MB here cause I'm to far from the CO and no 3rd party's have unlimited cable in my area. So it's rogers unlimited business 10/2 for 87 a month for me.

I don't like it but all I can get.

Yes I am considering that plan... I do not care about the uploads but things will download 3 times slower on that plan.]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27900588Thu, 10 Jan 2013 21:20:43 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27900166
said by RLBL:

That is what I will do... thank you.

I spoke with a rep today and they advised that I call mid-April and see what I can get

Depending on the rep you get, you might not have to wait. It's been awhile so I forgot that my original switch from Teksavvy to Rogers was for Extreme+ at 30 or 40% off for 1 year.

Part way through that I heard about the 70% off deals, so called in to switch to that (since I could get Ultimate for less than what I was currently paying for Extreme+!). I fully expected to have to pay a cancellation penalty to break my contract, but they said it wasn't a problem for me to switch over to the new deal penalty free.]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27900166Thu, 10 Jan 2013 18:56:15 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27900000
I don't like it but all I can get.]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27900000Thu, 10 Jan 2013 17:52:35 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27899938
said by dabonz:

I like Rogers but sometimes they piss me off lol especially when they decided to up the price from $50 to $100 for over data allowance

you know you can get a bizness account for $154.00 I think for unlimited data download but the line aint that fast i think its 12mpbsdownload.

My question is why cant they offer that to a residential account ?you know the Extreme and up like I'm willing to pay some coin for that

Register "Dabonz" as a sole proprietorship, or as a L.P. and then get business service.]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27899938Thu, 10 Jan 2013 17:34:26 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27899860
you know you can get a bizness account for $154.00 I think for unlimited data download but the line aint that fast i think its 12mpbsdownload.

My question is why cant they offer that to a residential account ?you know the Extreme and up like I'm willing to pay some coin for that

Now I discipline myself for data allowance but 250 GB is peanuts on The Fiber optic is 500 GB that's is a bit more reasonable.

Its not a free market --- its a regulated marked primarily and the regulators [CRTC, etc.] are heavily influenced by nationalists [leftists] who believe they have the best interests of Canadians and the content Canadians are exposed too.

Charlie Wilson, CEO of GM in the 1950's famously once said, "What's good for General Motors is good for America."

You cn change the names to those of any of ROBELLUS, VIDEOTRON, SHAW, and their respective CEO's and change the country to 'Canada' and you'll have the scenario just about right.]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27899572Thu, 10 Jan 2013 15:49:26 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27899428
said by JCohen:

At the moment? Don't have the money right now to spring for the "start-ups" of other companies.

Start offers free transfer if you have an existing cable internet account, they also offer modem rentals or you could purchase outright for $100 for a DCM476. Very true, however I had my eye on Teksavvy since I would need phone service as well, and I'm avoiding Bell. ]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27899428Thu, 10 Jan 2013 15:12:14 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27899337
said by Ree:

I wasn't even a customer when I got the 70% discount, I was still with Teksavvy at the time. I just said something to the effect of "I heard you're offering 70% off Ultimate internet. I'd like to sign up if that's true". The front-line CSR didn't know what I was talking about but transferred me and the second person had me signed up in no time.

So you don't really need to threaten to cancel to get a good deal. Just call to ask what the current offers are (or ask for a specific one if you've heard about one on DSLR).

That is what I will do... thank you.

I spoke with a rep today and they advised that I call mid-April and see what I can get]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27899337Thu, 10 Jan 2013 14:49:58 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27899323
http://www.dslreports.com/forum/Re-Why-Do-you-stay-27899323Thu, 10 Jan 2013 14:46:34 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27899320
said by RLBL:

I always fear threatening to leave in hopes of being forward to retention.. what if they say "sorry to see you go, but don't let the door hit you on the way out" - lol.

I wasn't even a customer when I got the 70% discount, I was still with Teksavvy at the time. I just said something to the effect of "I heard you're offering 70% off Ultimate internet. I'd like to sign up if that's true". The front-line CSR didn't know what I was talking about but transferred me and the second person had me signed up in no time.

So you don't really need to threaten to cancel to get a good deal. Just call to ask what the current offers are (or ask for a specific one if you've heard about one on DSLR).]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27899320Thu, 10 Jan 2013 14:45:55 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27899318
I do have 2 cell phones though...]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27899318Thu, 10 Jan 2013 14:45:21 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27899236
said by RLBL:

That "contract" ends in May at which point I have to call and negotiate something. I always fear threatening to leave in hopes of being forward to retention.. what if they say "sorry to see you go, but don't let the door hit you on the way out" - lol.

I have been happy with the service, just not the price for what I am getting (a 70% retention offer would be great because I would bump it up to a higher tier in a heartbeat)

They do have 70% off promos if you keep at least one other service at full price. ]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27899236Thu, 10 Jan 2013 14:23:39 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27899009
said by MyrddinEmrys:

At the moment? Don't have the money right now to spring for the "start-ups" of other companies.

Start offers free transfer if you have an existing cable internet account, they also offer modem rentals or you could purchase outright for $100 for a DCM476.]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27899009Thu, 10 Jan 2013 13:25:43 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27898950
(Thanks Ree... wholesalers and not resellers)

I wonder about retention offers: I am currently on a 25% discount on extreme so I am not really complaining about the price, but a 120GB cap is terrible.

That "contract" ends in May at which point I have to call and negotiate something. I always fear threatening to leave in hopes of being forward to retention.. what if they say "sorry to see you go, but don't let the door hit you on the way out" - lol.

I have been happy with the service, just not the price for what I am getting (a 70% retention offer would be great because I would bump it up to a higher tier in a heartbeat)]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27898950Thu, 10 Jan 2013 13:09:06 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27898794
http://www.dslreports.com/forum/Re-Why-Do-you-stay-27898794Thu, 10 Jan 2013 12:25:10 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27898669
said by RLBL:

I understand that with the resellers, if things are working:great... if anything goes wrong, you are on your own (I am a previous DSL customer who had to leave a reseller because Bell was jerking me around...)... but are there more reasons (consistency/quality of service, uptime, downtime(s) etc...)

Just to start, they're actually wholesalers not resellers.

But to answer your question, I stay for 3 reasons:

1) I have no complaints about service. Haven't had downtime in as long as I can remember

2) I have no complaints about price. Full price is expensive, but it's so easy to get retention discounts to bring things to a reasonable level.

3) I have no other options (or didn't when I signed my last contract). At the time my only options were Bell's 5mbps/800kbps connection (available through Bell or any number of wholesalers), or Rogers (no wholesalers in my area at the time). Since I could get WAAAY faster internet for about the same price as 5/800 from Teksavvy, I made the switch. There's now Rogers wholesalers in my area, so I may switch in the future, but it's going to be hard if Rogers still has 70% discount retentions offers at that time...]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27898669Thu, 10 Jan 2013 11:58:49 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27898364
http://www.dslreports.com/forum/Re-Why-Do-you-stay-27898364Thu, 10 Jan 2013 10:40:49 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27898279
http://www.dslreports.com/forum/Re-Why-Do-you-stay-27898279Thu, 10 Jan 2013 10:21:10 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27898271
For those who like to do alot of heavy traffic... say 8 hours of HD Netflix each day, Get the latest games off Steam(5-10GB each), Windows Updates (another 1 GB), Loop some 10 hour long version of gangnam style in 1080p youtube(someone might just do this...)

If you heavily exceed the small usage limits Rogers puts on most packages... it's not worth the cost.

True wholesalers are great in price, but the large companies they wholesale from always makes things difficult when something is wrong with the actual connection to the isp...

Lets go for a Niche scenario where an Indepent ISP which works as a wholesaler might be nicer. You live a long distance apart, but want to feel close, so you decide to have a video chat open 24/7 Assuming a low quality steam.. that's 480kbit a sec... if you leave it open all the time that's up to 171GB by itself.

Okay enough with the possibly unrealistic use cases.. here is a real one. Each Blu-ray disc is about 25GB. 12 discs will consume your entire usage on the highest tier rogers offers. (3 for the lower tiers)]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27898271Thu, 10 Jan 2013 10:18:02 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27898178
I have had INET with rogers for 6 years since I moved into their territory and have NEVER had a problem with them. Line is fast and it is always stable. So why should I shop around and rock the boat.

Ya may get a better price for a short introductory offer but it's not worth the effort to change. They are all the same.

Bill]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27898178Thu, 10 Jan 2013 09:48:08 EDTRe: Why Do you stay?http://www.dslreports.com/forum/Re-Why-Do-you-stay-27898065
Its not a free market --- its a regulated marked primarily and the regulators [CRTC, etc.] are heavily influenced by nationalists [leftists] who believe they have the best interests of Canadians and the content Canadians are exposed too.

If the market was in fact a free market then we would have transparent access to far more choices coming out of the USA.--David Mozer IT-Expert on Call Information Technology for Home and Business]]>http://www.dslreports.com/forum/Re-Why-Do-you-stay-27898065Thu, 10 Jan 2013 09:00:52 EDTWhy Do you stay?http://www.dslreports.com/forum/Why-Do-you-stay-27897979
I read a lot of complaints about service and price( and everyone has the right to complain, and should when they do not feel they are getting the value they pay for), but I ask "Why do you stay?"

I am curious because I am trying to make a decision whether to stay with Rogers or not as my primary source for all entertainment in my house is now from the internet. Can anyone comment on why they have decided not to go with any resellers and stay with the big boys?

I understand that with the resellers, if things are working:great... if anything goes wrong, you are on your own (I am a previous DSL customer who had to leave a reseller because Bell was jerking me around...)... but are there more reasons (consistency/quality of service, uptime, downtime(s) etc...)