Im beginning to thin of canceling my Vonage. I mean, Everyday theres a problem. Ok anyway! Here is my problem, I have recently gotten my RTP300 and I was delighted the first day to be released from bellsouth, But every day there is a new problem. Last night we noticed We can call people and recieve calls, But they can hear us and we cannot hear them. This is frustrating and a hassle. Any help.. BTW, They CAN talk back when they call us, But when we call them they can't. Argh..

I have had the same problem with the RTP300. If you have an additional router plugged into it, you may experience one-way audio.

I agree, it's frustrating, but it's actually really easy to fix. You can do a couple of things; one of the easiest things to do to fix your problem is to log into the router (http://192.168.15.1), go to the the Applications and Gaming tab, select the DMZ page, and activate the DMZ host for IP address 192.168.15.1. That will most likely fix your problem.

I've been a Vonage customer for over 2 years. I've been through it all. I've had every problem that everyone has ever had. I agree that this particular problem is a major annoyance, but I hope that you are able to get things running smoothly so that you can begin to enjoy the benefits of the technology. I can almost assure you that if you enable the DMZ host as described above, things will start to work as they should.

I wish you the best of luck.

Russ

_________________Comcast HSI in Denver8mbps/768kD-Link VTA & a SoftPhoneHappy with Vonage for over 3 years.

one of the easiest things to do to fix your problem is to log into the router (http://192.168.15.1), go to the the Applications and Gaming tab, select the DMZ page, and activate the DMZ host for IP address 192.168.15.1. That will most likely fix your problem.

An interesting suggestion. I don't know what kind of impact that will have on Voip, but I do know that it will take the administration interface to manage your RTP300 and expose it to the Internet so that everyone else can manage it for you.