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Case study, Duke's Deli, Lanark

Duke’s Deli in Lanark receives successful makeover from QED

Glasgow-based retail and catering specialist QED has recently completed a successful refurbishment project at Duke’s Deli, a popular café and delicatessen in the historic market town of Lanark, South Lanarkshire, Scotland.

Duke’s Deli is owned and run by young entrepreneur Stuart Anderson. It acts as the high street outlet for Battlefield Bakery, which is based on Stuart’s family farm, and where most of the food sold at the deli is produced. This includes bread, sandwiches, paninis, cakes, desserts, fresh coffee, wine and beer.

Stuart acquired Duke’s Deli in 2016 and, after running it for just over a year, decided to put his own stamp on the business by doing a complete refurbishment. This included the installation of a brand-new serve-over counter from the QED Avalon range with refrigerated and ambient counter top displays and back-bar shelving. In addition, a selection of new stainless-steel food service equipment was carefully integrated into the retail scheme.

The refurbishment also entailed increasing the dining area of the café and introducing a new range of contemporary tables and chairs to provide an enhanced dining experience for the customers.

The result has been a complete transformation of the business, with greatly improved display areas for food and drinks and a much more practical environment in which to present the products and serve the customers.

According to Stuart, there has been a measurable increase in food and drink sales since the refurbishment was completed, together with a lot of compliments from the customers about the improved ambience and comfort of the café.

Duke’s Deli, which is located on Castlegate in the heart of Lanark, is open 9 am to 5 pm Monday to Saturday and also holds evening wine tasting events once a month until 8.30 pm. In anticipation of the future success that the new look business will deliver, Stuart is optimistic about the prospect of opening at least one further Duke’s Deli outlet in the future.