DESCRIPTION

iTrack
Enterprise is a full featured help desk system designed for
organizations that support products or software for internal users or
external customers. It has all the features of iTrack Workgroup, and
adds bug, contact, client, product, and license databases. Typical
users include software developers, government agencies, manufacturers,
banks, MIS departments, and other companies that support internally
developed products or external customers.

iTrack is a comprehensive support tool
used to track and resolve support calls, e-mails and user
inquiries. Whether you offer telephone support or a maintain a
corporate help desk, there has never been an easier way to improve
service and reduce support calls.

iTrack was developed to provide an alternative to
expensive and complicated call and customer management
systems which can cost thousands of dollars per user.
In contrast, iTrack can be installed and functioning in
a few hours, and costs just $19.95 per user.

Even at these low prices, iTrack includes advanced
functionality such as: Automatic email to staff and customers;
Secure login by username and password; Mutliple networked users with
record locking; Advanced filter and search by any field combination;
Relational tables; and Group level security to prevent unauthorized changes.

Running a support, customer service, or help desk has never
been so easy. Order today and start enjoying the benefits of
automation with iTrack.