Thoughts on Digitizing Public Sectors

Digital technology is considered a critical enabler of public sector reform – or the drive to bring about changes in the structures and processes in governments and their agencies, so that they run more efficiently and cost effectively.

But the rise of a tech-driven public sector, characterized as smart cities and e-bureaucracies, also raises questions about the same security and privacy risks that the private sector is grappling with. It’s made the need to achieve a balance between the benefits and risks an issue on experts’ minds. Everyone’s looking for solutions.