About This Job

Location

Medallia’s mission is simple: to create a world where companies are loved by customers and employees alike. Hundreds of the world’s best-loved brands trust Medallia’s Software-as-a-Service application to help them capture customer feedback everywhere the customer is (on the phone, in store, online, mobile), understand it in real-time, and deliver insights and action everywhere—from the C-suite to the frontline—to improve their performance. Founded in 2001, Medallia is growing quickly with more than 1000 employees globally in Silicon Valley, New York, London, Paris, Sydney, Buenos Aires, Austin, Washington D.C., and Tel Aviv.

THE TEAM:

The Medallia People and Culture team speaks directly to its name. The company’s cultivator of talent, champion of development, and safekeeper of culture, People and Culture defines Medallia both as a brand and employer. Inspired to find and bring out the best, we’re responsible for our people processes: recruitment, hiring, onboarding, benefits, performance management and growth, and support during life-changing moments. Our team balances playfulness and collegiality with dogged ownership of our work. So, what’s missing? YOU!

THE ROLE:

Are you passionate about finding the best ways to deliver ongoing feedback through employee rewards? Hungry to try new and creative approaches to compensation? Do you think globally then find ways to bring programs to life locally? Then this may be your dream job- we don’t just want traditional solutions, unless they happen to be the best ones.

We’re looking to add a Compensation Manager to our tiny but mighty Rewards & Analytics team. In this role you will play a key role empowering leaders with data to drive people decisions, and counseling business and HR partners. On a daily basis, you will create dynamic tools and models to interpret and analyze data, and communicate your recommendations to HR Business Partners, Talent Acquisition Partners, and business leaders.

YEAR ONE GOALS:

Enhance Medallia’s recognition program to scale for all departments, globally, finding new ways for managers and peers to reward amazing work;

At Medallia, we don’t just accept difference - we celebrate it and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law.

Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and state disability laws.

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About Medallia

Medallia is a cloud-based customer experience software platform—enabling companies to capture customer feedback and understand it in real-time.

Meet employees

Meet Some of Medallia's Employees

Natalie N.

Sales Development Representative

Natalie works on the Inside Sales Team to find new customers interested in partnering with Medallia. She helps these partners improve customer experience at their respective companies.

Shwetha S.

Senior Manager, Implementations

Shwetha works with a portfolio of Medallia clients to design and implement the best customer experience programs. She works to maximize client results and make a real change in their customer experiences.