AVIS Pisa Airport(PSA) Fiat Talento 3Seats Rental

29 Car Rental Brands at Pisa Airport (PSA)

Once you have collected your luggage, come out of the terminal building using the main exit and turn right. Continue along the walkway for about 100m until you reach the minibus meeting point (Shuttle Bus Terminal Rent a Car). The Centauro Rent a Car shuttle bus will collect you here to take you to the office.

Serviced by Enterprise Rent a Car. On exiting the arrivals hall leave the terminal building to take the rent a car shuttle. The shuttle stop is just in front of the terminal building. The shuttle operates in 10 minute intervals. Alternatively customers can walk to the rent-a-car building following the red line, 400 meters walk.

Serviced by Enterprise Rent a Car. On exiting the arrivals hall leave the terminal building to take the rent a car shuttle. The shuttle stop is just in front of the terminal building. The shuttle operates in 10 minute intervals. Alternatively customers can walk to the rent-a-car building following the red line, 400 meters walk.

"Our rental location is based only a few minutes from Pisa Airport and we provide a free shuttle service for your convenience. When arriving, please call the number on your booking voucher ( 39 050 700411 or 39 3385703937) to request the shuttle bus. Follow the Car Rentals directions just outside the arrival gate. Stand nearby the Car Rental shuttle platform, until a member of Green Motion's staff will come to pick you up.
Please do not take other Car Rental shuttles.
To ensure you faster operations, please contact us before (by phone or e-mail) to confirm your data (Flight No. and Mobile phone)."

Office is located outside the Terminal, about 500 m (3min by walk), there are banners indicating the place.
Our office situated in VIA DELL'AEROPORTO, 71 - 56121 PISA (PI)
The customer can call supplier's mobile phone +39 3935904751 to ask more information about how to reach the office.

From the Arrivals heading out of the building you will find on your right a BUS parking, look for the "Rent a Car shuttle Bus" which will take you directly to the Car Rental Building every 15 minutes. If you prefer to walk you can follow the red path in the same direction (about 8 minutes walk).

Booked a Fiat 500 or similar. We got a Panda which was ready for the knackers yard. The accompanying document was highlighted with numerous bumps and scratches with a broken wheel trim.
A yellow warning light came on soon after driving away and each time I turned right, the front left wheel screeched. It was a little unnerving when going up hairpin bends. At night the dipped lights were dim.
The mileage was over 102,000 km when collected.
When dropped off Pablo the Panting Panda, the rep didn’t really care after I told him about the faults.
Cheap yes...
Cheerful no...

You really need to make it clearer where the location is. I went to the main rental area which was wrong.
I also found it very difficult to find the location upon returning.
Finally, the car took CNG, and it was difficult to find a service station providing this.
All of the above points could be easily provided on one piece of paper when collecting the car.
Otherwise a good car, and clean. Nice customer service too.

It was difficult to find where we actually pick up the car. Needs to be some additional information when booking or before you collect the car.
They gave us a car that needs methane gas, but very few stations have this, do was impossible to find this type of gas. Seems unreasonable to hire out cars that you can fill up again! Added a lot of unwanted stress to the trip!

We gave the car back with a tiny scratch on one side. It was so superficial that it could easily have been buffed out with a bit of black car polish. We have been charged £755!!! This is ridiculous and it has put us off ever renting a car on holiday ever again.

Rude and discourteous staff.
Coerced me into buying extra insurance I did not need.
Lied openely about not beng able to use my debit card.
Giluia who was at Pisa terminal for Goldcar was the worst person I have ever experienced whilst renting a car. I rent weekly for work and to date this has been my worst experience ever.
I have made a formal complaint and wish my 370 euros to be refunded.

The staff were reasonably friendly at pick-up, probably helped by my being able to speak Italian.
The car we received was smaller than anticipated, but it had enough room for us to travel from Pisa Airport to our destination about 2 hours away. The Lancia Ypsilon was very underpowered! Especially going up hills, which often required dropping down 2 or 3 gears to climb!!!
On the return, the agent commented that they were unable to check the condition of the car, as it was dirty, and that I would have to take it to a car wash before returning it! The dirt was from 18 days driving around white roads and normal roads in Tuscany during which time we experienced a range of weather conditions from heat to thunderstorms and heavy showers of rain. No mention was made at pick-up about returning the car "washed". Nor have I ever experienced this requirement with any other car hire company at Pisa Airport, or any other airport in Italy, over the past 30 years!

It took a long time to go through the pick up process compared with previous experiences. The car was scratched, had no windscreen wash in at all and the Ad Blue ran out. We filled the windscreen wash ourselves and took the car to Hertz in Florence to sort out the Ad Blue.

WE COULD HAVE HAD A BIT MORE OF AN INTRODUCTION TO THE CAR. ALSO THERE WAS A DEEP GASH IN THE DRIVERS SIDE TYRE WALL WHICH WAS NOT ON THE PAPERWORK WHICH WHILST NOT DANGEROUS SHOULD HAVE BEEN NOTICED AND REPLACED AS A SAFETY ISSUE. IF I WASNT IN SUCH A RUSH I WOULD HAVE INSISTED THE TYRE BE CHANGED. HERE WAS ALSO NO INSPECTION OF THE CAR WHEN RETURNED WHICH WE EXPECTED.

The car was of good quality, however a warning light continuously sounded as an oil change/top up was due. The car was not clean upon pick up.
Europcar pick up service was a disaster. We had to queue for over two hours just to pick up the car, with no explanation or offer of compensation. There was not an unsurprisingly large amount of people in the queue - rather there were only two members of staff (there were 8 desk areas) who were very slow. This was completely unacceptable and I will not book with Europcar in the future.

Efficient service. Didn't provide the car that was requested, i dont think a peugeot 308 sw is similar a bmw 2series but the car drove well, was comfortable and modern. Returning the car was quick and straightforward.

My parents collected the car and unbeknown to them were sold some additional insurance, despite saying they didn't need it. The first they knew was a bill in the post when they got home for an additional 180euros. A tad steep when the initial rental cost was only £88. This is in the process of being resolved, hopefully by budget. But beware and make sure you check everything before you sign.

Booked a Mercedes B class estate (or similar) got a Skoda estate which I was told was equal to a Merc...
Thought I then agreed for the delta between used fuel and full tank, not a full tank so again was fleeced of an extra 50 euros.
Price doesn't include VAT which is misleading.
Kids' car seat pricing is a con as is the charge for an extra driver...

The status of the car and the car itself were below my expectations. It was a Fiat Qubo which has central-locking problems and i had to go back to the pick-up location twice. Also it was not the kind of car that i had requested for.

Check in staff visibly frustrated when I said I didn’t want the extra insurance. Insisted I should have it regardless if my card provided suitable cover. As soon as I saw it was the same counter as goldcar I wasn’t surprised by his attitude and was very nervous about renting through them.

Felt very disappointed with how insurance and other tax charges were applied at point of pick up. What went from reasonably priced rental ended up being expensive. Felt deceived from pricing point of view

Counter staff where fine. Tried the usual sale of extra insurance which I didnt require. Explained everything I needed to know. Drop off was fine with key box as it was out of hours, however in hindsight I will try and use a 24 hr one in future. Not overly happy about having to top up AdBlue, this should be their expense. Was told I have 1500km but top up showed 600km. After returning home they have tried to claim i damaged one of the alloys on the vehicle. This damage was present when i collected the vehicle, and have video proof, still waiting to hear back from them.

The instructions suggested that the office was in the arrivals area at the airport. It was not! That resulted in a lot of asking around as the rental company was not listed on a big board as operating from a another off airport location. Very frustrating!

The vehicle was in very poor condition, and after picking the car up I was shocked to realise it had done over 205,000 km which in my view is way beyond the useful life of an average car, let alone one a company is renting out (for a 9 day price that would probably go towards buying 50% of the car). The vehicle was so worn it lacked power in lower gears to the point it felt unsafe, and we were concerned there was a very high risk the vehicle could breakdown. We therefore used the vehicle a lot less than we had hoped to on our holiday. Overall this experience has left me thinking I would be highly unlikely to use this company in the future, or recommend it to anyone else.

Couldn’t find Target Rental desk initially this was because they are also called Liberty and this was the big sign above the desk. Target Rental sign was on a A4 piece of paper on a sign on the desk. It was very busy in the rental terminal so you couldn’t see the sign!

Europcar desk at the airport had a queuing system 5hat meant they served their own customers first even when they turned up after our arrival. It wasn’t until I complained that they dealt with my rental.
The drop off in Verona was excellent.

“Car” a lot bigger than expected - given a Fiat Ducato (9 seats) rather than the advertised VW Caravelle (7 seats) “or similar”. In my view 9 seaters should be in a different category - unbelievable that something like a Ford Galaxy is in the same set of ACRISS/SIPP codes as a massive Ducato! Asked but they did not have any smaller 7 seater available. Very challenging to drive and park due to the excessive size. Long wait in queue at pickup, but staff friendly and to their credit they didn’t do a hard sell on extra insurance when I explained I already had other excess cover. Also good that they didn’t try the usual hire company trick of trying to charge for spurious damages on drop off (it already had a lot of existing scratches)

Collected the car from pisa airport at 5pm via Hertz as the firefly desk was closed. Despite paying for an insurance excess waiver, I had to put a 600 euro deposit on my credit card. The car should have been a Ford fusion or similar but the only cars available were fiat 500s. We picked the biggest (500L). The car had so many dents that I videoed the damage which corresponded with the hire agreement depiction. The fuel gauge also showed slightly less than full. Thankfully the car drove well enough. On returning it the staff at Hertz looked over it and confirmed the damages were pre-existing. ( I videos it again just to be safe).They tried to say the tank wasn't full but I showed them the receipt from the petrol station I had just filled up from and they said the fuel indicator must have been faulty. I would be wary of hiring from them. Luckily one of my party spoke fluent Italian which helped.

I reserved a ‘full size’ car. I was given an Opel Astra and told this is the biggest car they do. An Astra is not a full size car. I was expecting a Mondeo ( Fusion ) sized vehicle. We managed because they had nothing else to give me.

The car was exactly what I ordered but was dirty outside. The member of staff at Pisa airport was very rude and insisted that o bought insurance even though I had it already. The deposit I made as required has not been credited back to my account which is not my experience with others rental companies.

The desk clerk at GoldCar/Rhodium was only intent on selling more insurance. He had no other interest. He repeatedly lied to me to try to influence me into buying the extra insurance, instead of explaining things in a clear manner or asking his colleagues for help if he did not know. Eventually he just left! His other colleague was more helpful in explaining the difference between the AXA/Easyrentcar insurance and the insurance they were trying to push on me.

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