Updated Feb 24, 2015

Overview

Holiday Inn Express Hotel and Suites Courtenay is a newer (built in 2009), centrally located hotel with value-added features like a pool and complimentary breakfast, Wi-Fi and airport shuttle. These features make it well suited to business travellers and families looking for a modern hotel with extra amenities.

This 100% non-smoking hotel offers 91 rooms and suites over four floors. Standard room features include a 32" flat screen TV, a mini-fridge, a microwave, a coffeemaker, a hair dryer, a desk, air conditioning and two queen beds. Suites also include dishes, cutlery and either two queen beds and a separate bedroom area with a king bed or a separate bedroom area with a king bed (and jetted tub in some rooms) and a living room area with a sofabed. Free Wi-Fi and local calls are available in all rooms. Pets are allowed for an additional $15 per night.

Amenities at the hotel include an indoor pool with a 32' waterslide, a hot tub, a fitness centre, guest-operated laundry facilities and a business centre. Free amenities include: parking, newspapers, airport shuttle running between 8 am and 4 pm (reservations required 24 hours in advance) and complimentary hot breakfast buffet are available to all guests.

This hotel is about a 10-minute drive from the Inland Island Highway and a 3-minute drive from the downtown area. A grocery store and shopping plaza are about a 10-minute walk away. The Courtenay Riverway 5 km riverside walkway is right beside the hotel. Mount Washington Alpine Resort and Strathcona Park can be reached in about 50 minutes by car while Comox Valley Airport is a 15-minute drive away. (All distances and travel time estimates: Google Maps).

The majority of reviews used for this analysis were positive and focused on the staff, rooms and amenities.

The majority of reviewers were very happy with the service they received and some thought the hotel was well-managed. The staff were routinely complimented for being friendly, knowledgeable and accommodating.

Many guests felt the rooms were spacious, clean, modern and comfortable. Some comments were made about the beds being comfortable and the linens being of good quality.

It was generally felt that the breakfast was "good quality for a hotel of this caliber". Some guests also enjoyed the pool area for its cleanliness and waterslide.

Stephanie lives on Vancouver Island, BC, where she enjoys all things West Coast. She has daydreamed about travelling since childhood and has visited over a dozen countries since, but Canada is always at the top of her list.

Guest Reviews

Rated by Guests

9.1 / out of 10

"Excellent"

Ranked by Guests

#

2 / out of 8

hotels in Courtenay

The average guest rating for Holiday Inn Express Hotel & Suites Courtenay Comox Valley SW is 9.1 out of 10 based on 2296 reviews from past guests. This average guest rating ranks Holiday Inn Express Hotel & Suites Courtenay Comox Valley SW at #2 out of 8 hotels in Courtenay.