Store Policies

Payment Options

We accept Paypal and United States Postal Money Orders.
Money orders are the preferred payment method.
Orders will not be processed until money order arrives.

Custom Orders

We are very open to custom orders. Check our gallery for inspiration.
When finalizing your order you are required to leave a deposit.
Deposits are based on price of materials needed to complete the order.
Deposits are non-refundable.
To place your order contact your designer directly.
Christopher "Bah'glenn" Negri: BahglennCreations@gmail.com

Return Policy

If one of your items breaks contact your designer. Most repairs are on the house.
This is as per designer and depends upon the extent of the damage.

Small Items (Under $50) are returnable or exchangeable.
Must contact within one month of purchase with receipt.
If item is damaged through use it is not returnable or exchangeable.

Large Items (Over $50) are able to be altered but are not returnable.
Exchanges are negotiable as per the designer.
Must contact within one month with receipt.
Some alterations may have an additional charge.
If item is damaged through use it is not exchangeable.

Shipping Policy

Under most circumstances United States Postal Service will be used.
Order should be processed within one week excluding custom orders.
Order will not be shipped until full payment is made.
If there is an alteration in this time table customer will be notified via e-mail and telephone.

Privacy Policy

All contact and shipping information will be kept private and only be used by Bah'glenn Creations.
Information will be used to contact regarding orders, sales, events, and newsletters.
E-mails & mailings regarding sales, events, and newsletters will be infrequent.