Our Customers Say

The Custom Windows team did a first class job from measuring, explaining the options, giving us samples to decide with, and most importantly, references from other satisfied customers. The installation crew were as perfect as one could ask for in terms of a flawless installation, cleanup and leaving the house in as new condition.

Custom Windows was the only window company that could replace ALL our windows. Don’t be mislead by the other window suppliers as they cannot replace all the windows with exactly the same product or decline to bid on all the window replacements.

W. Z., Houston, TX

We had Custom Windows replace all of the windows in the brick home we were remodeling. We were living out of state at the time and all of the arrangements were made by phone and e-mail. When we arrived at our new home months later we were so pleased with the windows, they were exactly the windows we wanted. They surpassed our expectations. The staff worked with us in a friendly and informative manner throughout the entire long-distance process.

I would highly recommend them for any new or replacement windows.

J. M., New Caney, TX

After interviewing several window companies, we chose Custom Windows to replace the twenty-five single-pane aluminum-framed windows in our home because of the quality of the products and the knowledge and professionalism of Custom Windows and their willingness to answer our questions and respond to our requests. The installation of the windows caused minimal inconvenience for us, and the installers were respectful of our property. Our decision to replace our windows with the double-pane, vinyl Low-E windows from Custom Windows has proven to be a cost effective, energy saving investment.

P. & W. P., Spring, TX

The Custom Windows team are great. Punctual; clean before, during and after the job; but most importantly they are very professional in keeping the customer informed of the options and the process. They are the best!

A. F., Cypress, TX

Kathy and I recently contracted with Custom Windows to install vinyl double pane Low-E replacement windows for our home. I would like to share with you our excellent experience.

We had 27 windows replaced on our two story home. We solicited bids from four contractors, all BBB accredited businesses. After evaluating the bids, Custom Windows was chosen based on the following criteria:

From the start, these people were a pleasure to work with. They arrived promptly for the first meeting and took the time to answer all our questions. Their people also provided in depth, detailed responses to our follow up questions during the bid evaluation process. After the contract was signed, Custom Windows kept us informed as to the windows manufacturing progress and the scheduled installation date.

The installation crew was professional, careful, and innovative. One cold rainy day they were able to keep working by installing tarps over the first floor windows to keep the work area dry. My concerns of glass shards getting into our pool were put to rest when they installed a barrier of sheet plastic between the house and the pool. That was impressive.

The windows look fantastic!

I could cite many other examples of the extra efforts Custom Windows took to provide us with a top quality installation, but I’ll simply say Kathy and I will definitely recommend them to our friends. Custom Windows is a class act.

J. M., Houston, TX

Received these notes from the same customer in the months following installation…

It’s about 35° outside now. I used to have to have to wear a heavy fleece pullover to keep warm while sitting and working at the dining room table. Now, I’m comfortable in a long sleeve shirt. What a difference these windows make!

We just received our electric bill for May. Compared to the same period last year, our average daily usage (kWh) is down more than 13%! And, this year the average daily temperature was 90° compared to 88° last year. The only thing different is the new windows. Needless to say, we are pretty happy.

J. M., Houston, TX

Received further comments from the same customer 2 years later.

The windows were installed two and a half years ago. We’ve had not problems with them. Our summer energy bills have dropped about 25% to 30%.

J. M., Houston, TX

Everything was done in time and at expected cost, but to a much higher quality and far less damage to the building as expected. Very high quality and professional. Highly recommended.

H. N., Houston, TX

The windows look great! You have a very professional and talented group working with you. Thanks for the super job on our replacement windows!

D. H., Lake Conroe, TX

I am ecstatic with how this turned out Props to your install guys..they were very professional, quick, and did an excellent job.

R. W., Katy, TX

The windows look great! You have a very professional and talented group working with you. Thanks for the super job on our replacement windows!

D. H., Lake Conroe, TX

When former customers told us how good your crew was, we thought they couldn’t possibly be THAT good. They were! Quality of craftsmanship, respect for our property and speed of installation were outstanding, and yet the crew would take time to answer any question. They were the kind of people you want as neighbors and friends.

From our first meeting through very reasonable costs, turn-around time and installation, I always felt we were your highest priority. You can be sure we will be telling others about this A+ company.

R. & G. B., Friendswood, TX

We are really really enjoying our windows. They are wonderful and really make a difference with these powerful winds we have had in the last week. And then we had sideways rain and thunderstorms the other night and I slept thru it. I didn’t even know it had rained until I went outside. They are fantastic!!! Thank you again.

J. N., Houston, TX

Okay, several people asked me to share the information about replacing the windows in our house. Remember this reference when you’re looking to do the same!

The owner of Custom Windows is very thorough and knowledgeable. He is prompt and responsive…all around a pleasant person to work with!

The installers were fantastic! They are licensed and insured…and very trustworthy. They did an excellent job in replacing our windows and also with the clean-up afterwards. They were even considerate about my 10-month-old’s nap schedule! It is not very often that someone who has a job to do asks when the baby will wake up, so they can start banging away.

All of this great service, and the product is superb! We have windows that are self-cleaning and extremely efficient. Some windows that block out the UV rays, heat, etc. tend to be darker, but these have a new technology that allows the sunlight you want in your house, without the adverse effects.

Add this one to the list! Custom Windows!

H. C., Spring Valley, TX

I love my windows and can already tell a big difference just with the noise reduction. Your guys were fast and professional.

T. H., League City, TX

The employees of Custom Windows did just a magnificent job installing our windows.

Our custom windows are just the most beautiful and efficient windows, they have brought the outside into our home. The double pane, low E glass has allowed us to open our drapes to enjoy the beautiful outdoors.

The installation was done skillfully and professionally. The crew was most efficient and respectful. The clean up could not have been done any better, even if I had been there to monitor the process myself.

We are looking forward to next spring when we finish having the remaining windows completed.

Our energy consumption in May of 2007 is 6% less than in May of 2006, and with the remaining windows being completed next spring we can expect even greater savings.

I have to tell you that we tell people all the time about you and your windows. Hope you’ll get lots of business! We appreciate the good work your company does.

M. R., Spring, TX

Just a note to inform you that we are very, very satisfied and thrilled with the entire relationship we have had with Custom-Windows … from sale to installation you have been our “hero” … it has truly been a pleasure, “You are as good as the best and better then all the rest” … Please feel free to use us as a reference for future sales. Your installation crew was and is the best I have ever dealt with.