Concert & Outlaw Field Information

Idaho Botanical Garden Member Benefits

Members purchasing tickets ONLINE will receive their discount by using their unique Member ID as the “offer code” (do not include dashes (-). If you are a brand new member, you may contact ExtraMile Arena at (208) 426-1766 to purchase your tickets during pre-sale.*

If you are a brand-new member, your Member ID may not be available on Ticketmaster.com. In this case, you may contact the ExtraMile Arena Box Office at (208) 426-1766 to purchase your tickets during pre-sale using a temporary password given to you by IBG staff. *

* When purchasing tickets by phone, the ExtraMile Arena Box Office can access membership information and sell tickets at the discounted rate. However, if the phone calls roll over to the national Ticketmaster phone line, the reps do not have access to IBG member ID’s and cannot sell the member discount tickets. Please call the ExtraMile Arena Box Office back, visit them in person, or please book online for your easiest convenience. Thank you for your understanding.

Garden will-call does not include tickets purchased online through ticketmaster.com – Photo ID required of original purchaser required.

Garden members enjoy additional special benefits at the Outlaw Field concerts. Show your Idaho Botanical Garden membership card to enjoy a members-only entrance line staffed by friendly Garden volunteers, sign up at the Garden member’s booth for special passes to other Garden events, and more.

DAY OF SHOW TICKETS

Ticket prices may increase on the day of the show. There are no Garden Member discounts on day-of-show tickets. Tickets sold at the gate are cash only.

Important Notice about Third-Party Ticket Sellers:

Tickets will be sold exclusively through the ExtraMile Arena Box Office, Ticketmaster, and the authorized Fan Clubs. Purchase your tickets only from these sources to ensure authenticity.

If you buy tickets from a third-party seller or broker:

We cannot be responsible for tickets purchased through unauthorized third parties

GENERAL ADMISSION

Outlaw Field Concerts take place outdoors on a large, grassy field and are all general admission shows. Guests are encouraged to be courteous to others, however, they are welcome to enjoy the concert while standing, sitting, and/or dancing.

Guests are welcome to find a spot for their blanket or low-back chairs wherever they feel comfortable within the field’s perimeters. Please avoid standing on pathways obstructing concert-goers passing by and the view of those sitting on the edge of pathways.

WEATHER

All concerts are held rain or shine. Be prepared for extremes such as heat, wind, or rain. Dress accordingly, as the temperature may drop noticeably after sunset. No umbrellas, please.

SMOKING

Smoking is permitted only in designated areas. Thank you for your cooperation.

PHOTOGRAPHY

Cameras with removable lens, video cameras and recording devices are prohibited. At some shows no photography will be allowed.

NO RE-ENTRY

Once you have entered through the gate, you may not exit and re-enter.

CHAIR & BLANKET RULES

• Low back chairs are welcome.

• 8” max from ground to front of seat bottom

• 30” max to top of chair back in highest position

PLEASE NOTE: The Garden will be closed to the public for the Outlaw Field concert dates.

Garden Suite Concert Seating

The Idaho Botanical Garden offers a limited number of reserved premium locations to enjoy the Outlaw Field Summer Concert Series. Your group will not have to worry about early arrival to secure some of the best seats in the Garden. Members can purchase Garden Suite seating during the member presale and anyone can purchase any remaining Suite seats once the show goes on sale to the public.

Garden Suite Adirondack Seating

• Reserved seating in Adirondack chairs

• Table beverage service provided

• Sold in pairs

• Access to private restrooms

• Member line access

Garden Suite Picnic Table Seating

• Reserved seating for 4 at tables

• Partial sunshade

• Table beverage service provided

• Access to private restrooms

• Member line access

Garden Suite High Top Table Seating

• Reserved seating for 4 at high top tables

• Partial sunshade

• Table beverage service provided

• Access to private restrooms

• Member line access

Garden Suite Area Seating can only be purchased through the ExtraMile Arena Box Office

Office Hours Monday to Friday 10 a.m. – 5 p.m. Only ExtraMile Arena Box Office staff can sell Garden Suite tickets at the Arena Box Office or by phone at (208) 426-1766. Ticketmaster cannot sell Garden Suite tickets and Suite tickets are not available for purchase online. Garden Suite tables and Suite Canopy reservations need to be made in advance and cannot be purchased day-of concert or at the door.

Outlaw Field Garden Suite Seating Ticket Refund Policy

If the concert is canceled and not rescheduled, you will be issued a full refund. If the concert is rescheduled, your Garden Suite Table or Suite Canopy purchase will be transferred to the rescheduled date.

Food & Drink

FOOD

Food and beverages will be available for sale. You are welcome to bring a soft, collapsible cooler that is 30 quarts or smaller and pack your own picnic. No hard-sided coolers will be allowed into the venue. All beverages must be sealed/unopened before entering Garden. Guests may bring in beverages that are non-alcoholic and in a factory sealed container that is not glass. Empty water bottles may be filled up with water at no cost inside. No alcohol, guns, knives, or glass containers may be brought inside. On-site cooking or barbecues are not allowed. Please pack out whatever you bring into the venue.

There will be 2 ATMs on site. Beer and wine will be available for purchase with ID.

Lodging, Parking, Shuttle

Stay with our lodging partner – Click the logo below

PARKING

Parking is free but limited. Parking staff will direct you to available spots. As there are limited exits from where we are located on Old Penitentiary Rd, please expect a wait for parking staff to ‘funnel’ vehicles out to Warm Springs Ave as safely and efficiently as possible. We encourage you to bike, car pool, or take public transportation.

FREE SHUTTLE

Parking is limited. Guests are encouraged to use the free shuttle service from Downtown Boise. Shuttles will pick up guests on Main Street between 8th and 9th in the bus zone starting 30 minutes before doors opening. The first shuttle will return to pick up guests after the show and will be staged at the Accessibility drop off/pick up area 30 minutes before shows end (outside the main gate.) After that time, the shuttle will pick up from the main pick up/drop off lot adjacent to Warm Springs Ave.

RIDE YOUR BIKE

We encourage guests to go green and ride their bikes to the event. A bike corral will be available on site and you will receive a FREE event voucher to redeem for a ticket into your choice of an Idaho Botanical Garden event.

Large Event Notification

To the neighbors and surrounding community of the Idaho Botanical Garden:

On occasion attendance at a Garden event creates a higher than normal traffic pattern. We have created an e-mail notification system to provide advance notice of possible congestion. Please sign up for the “Large Event Notification” e-mail list to be notified of upcoming events in addition to a forwarded reminder on the day of the event. We hope you can use this to minimize the inconvenience these events may cause.

We value our partnerships with the businesses and residents in our neighborhood!

We encourage all guests with special needs to contact the ExtraMile Arena Box Office at (208) 426-1766, and every reasonable effort will be made to accommodate the need. As accommodations are limited, we can better serve those who assist us with advance coordination. Once on site, should you require any assistance or have any questions, look for our guest service personnel or Garden volunteer– they are there to help you!

A designated area offering a limited number of spaces is held in compliance with the Americans with Disabilities Act (ADA) to accommodate guests with mobility impairment disabilities and their companions. This space is designed to accommodate guests with accessible needs, up to three companions per accessible needs guest, and companions’ low-back chairs.

After the Idaho Botanical Garden member line opens, concertgoers with mobility impairment disabilities and up to three companions may enter through the member gate. Please see guest service personnel for early access, or if you need assistance through the grass terrain.

Parking Staff will direct vehicles displaying an ADA license plate or placard to the ADA parking areas (limited availability). Guests with accessible needs can also be dropped off close to the Outlaw Field entrance near the Idaho Botanical Garden Administration building. Please look for the directional signage to guide you. A golf cart will be available for transport for those needing assistance to and from the Idaho Botanical Garden parking lots and Outlaw Field entrance points. Golf cart transport will also be available immediately following the end of the concerts.

Shuttles will pick up guests on Main Street between 8th and 9th in the bus zone starting at 30 minutes before doors opening. The first shuttle will return to pick up guests after the show and will be staged at the Accessibility drop off/pick up area 30 minutes before shows end (outside the main gate.) After that time, the shuttle will pick up from the main pick up/drop off lot adjacent to Warm Springs Ave.

A limited quantity of Assisted Listening Devices will be available for check out, please see a guest services staff, or IBG volunteer for assistance.