Seller details

Tickets

Frequentlyaskedquestions

Is buying tickets on Tixel safe?

Yes, Tixel does everything to ensure a safe transaction. To keep it safe we check
uploaded e-tickets and sellers in multiple ways.

When will I receive the tickets?

Tickets are available to download directly after paying online. We will send you a
confirmation email with the tickets and it's always possible to download your
tickets from your account at My Tickets.

Can I contact the seller?

No, unfortunately not. We want to keep everything as simple as possible. Sellers are
able to sell tickets hassle-free with the matter of clicks. However, we always have the contact
information, just in case of an emergency.

My name is not in the ticket because I wasn’t the original buyer?

Most events do not require your ID to match the ticket name upon entry. It is your
responsibility to confirm that the event does not require name changes before
buying.

Tixel uses modern anti-fraudand confidentiality measures to protectbuyers and sellers.

Rest easy, our Tixel guaranteeensures you will never get ripped off.

If your ticket isn’t what you paid for,you’ll get your money back.

We believe in music for love not profit.
Buy or sell tickets in a community that's always verified, always convenient and always fair.