COVID-19 UIF PROCESS & FAQ’s

COVID-19 UIF PROCESS & FAQ’s

• Any UIF contributing business facing distress, on lockdown and unable to pay salaries due to lockdown can apply. • Companies are encouraged to apply on behalf of their employees using the e-mail address ([email protected]) • Automatic reply with all the required documents and step by step on the process to follow. • Completed applications and documents must be submitted to [email protected] • Hotline number: (012) 337 1997

Who has to apply for the Covid19 Relief Benefit? • Employers who are unable to pay salaries of their employees during the lock down period can apply for the Relief Benefit.

What is the deadline for the submission of applications? • The Covid19ters Benefit is applicable for the lock down period, no applications will be entertained once the lock down is lifted.

Do employers who are not registered with UIF qualify for the Relief Benefit? • No, an employer need to be registered with UIF to qualify for the Benefit. • Companies who registered after the 15 March 2020 may not be eligible for the Benefit

When an employer submits a claim with a list of his workers, we will check it against our database. If we find workers who are not registered, the application will be returned back to the employers to provide to provide an explanation.

Where the Fund has agreements with Bargaining Councils or Employer Associations, the funds will be transferred to the Bargaining Council or Employer Association. Thereafter, the Bargaining Council or Employer Association will transfer to the individual companies to pay their employees.

Where the Fund has an agreement directly with the company, funds will be transferred to the company to pay the employees.

There are instances where an agreement with a company will be that the funds be paid directly into the employee’s account.

No, labour centres are closed, however all UIF services will be available online. • A Guide for electronic applications is available at www.Labour.gov.za • An SMS will be sent to beneficiaries who have been receiving benefits payments to confirm whether their banking details are still the same as when they applied and that they’re still unemployed.

The employer has the right to let you stay at home for the period of the lock down, but they need to assist employees to apply for the Covid 19 TERS Relief Benefit so that employees do not lose income.