“I hate haughty 5-star hotels. I don't want you to carry my duffel or fawn over me. So I love the Crowne Plaza - down-to-earth people on staff that want to help you with YOUR issues, and let you be otherwise. And the water bottles on check-in is a nice touch. The included breakfast is INCREDIBLE.”

“Customer service was superb!
Room was spotless and beds were super comfortable.
Breakfast was best in the industry!
Location to downtown St Louis attractions was perfect.
My highest compliments to Janice at the front desk checkin... she made us welcome and should be the "poster lady" for Crowne Plaza!!”