Hello and Welcome to the GLOBAL LEADER CONFERENCE. Our themes encourage your participation in each session, learning, collaborating, building rapport in a non-sales atmosphere. Our conference format is called "experiential"... the format encourages interaction with peers and subject experts resulting in new and even better relationships and with that, enhanced rapport.

With political uncertainties, rapid changes in transportation infrastructure and increasing travel access to new markets and regions, navigating the intricate complexities in the world of international travel requires a new level of sophistication and expertise for effective travel risk management.

Today’s organizations face the competing demands of having to fulfill duty of care obligations, manage global resources and operate within increasingly scrutinized budgets.

The question becomes: How can employers balance the need to send employees overseas and protect these employees as part of their duty of care obligation?

presented by

TRAVEL GUARD, a Chartis/AIG Company that is a global leader in travel medical, security, and travel assistance.

JODI SIMASINGH is the Senior Sales Manager for Travel Guard . The Relocation Sales and Member Services division provides relocation support products to foreign nationals and their families during their transition. Jodi manages a U.S. sales team to promote global mobility products and services that are utilized by a diverse client base that includes corporations, educational institutions, and individuals. She has worked at Travel Guard / AIG for 8 years. Prior to joining AIG, Jodi was a Business Development Manager for Continental Airlines' national corporate sales for 10 years in various sales positions. She has relocated 3 times within the U.S. during her professional career and can understand and appreciate the challenges of relocating. Jodi holds a Bachelor's degree from the University of Utah in Behavioral Science & Health.

Dr. WILLIAM SPANGLER is the Medical Director for Travel Guard. Dr. Spangler directs a global team of medical professionals including physicians, nurses and paramedics who assist travelers with medical concerns throughout the world. Assistance Services include medical referrals, monitoring, evacuation and repatriation. Dr. Spangler is also the spokesperson and physician for Chartis’ aHead of the Game campaign, which seeks to inform the public about the dangers of concussions in youth sports. Dr. Spangler serves as the team emergency physician for the NFL’s Houston Texans. He is board certified in emergency medicine, with 28 years of experience in this medical specialty. As a graduate of Pennsylvania State University College of Medicine, Dr. Spangler completed his residency in emergency medicine at East Carolina University College of Medicine.

SUSAN WALDAU is the Vice President of Global Account Management for Travel Guard. Susan joined Travel Guard as one of the Houston office’s first employees when they opened in 1990. She has held a variety of positions within the company since then from Supervisor to Manager of Client Relations & VP Operations to her current role overseeing account management for the enterprise. Most recently, she spent over a year in Malaysia assisting with the launch of that center. Susan comes from a 20-year background in the travel industry. Working for airlines, tour companies and travel agencies in several cities in the US, Susan has sales, training, group travel and management experience. She is a graduate of Daemon College with a BA in French Civilization and spent 2 years living and studying in France.

10:00 until 10:30,
coffee break; sponsor tables open

10:30 until 11:25
LEADING the NEXT CONVERSATION on INTERNATIONAL TALENT MOBILITY

An optimal integration between talent management and international mobility programs is the very next competitive advantage, which a few international corporations have achieved.

Thanks to its global leadership, NET EXPAT is well positioned to share specific practices multi-nationals use in 2012 to assess, train, and coach expats and expat partners moving across the globe.

The objective of this presentation is to give participants what they need to take leadership in the conversations on international talent mobility within their organizations.

presented by

DENISE MICHELLE STARRETT, a senior consultant in the NET EXPAT Group. Denise has held management positions in Fortune 500 companies and worked 8 years in Europe with direct responsibilities for the design and implementation of international assignment policies and programs.

Denise provided leadership and direction to both corporate and outsourced service delivery teams. After repatriating in 2006, Denise started coaching leaders in career and life transitions, including expatriates into the US.
She earned a BA in French from Randolph-Macon College, CPC from the Institute for Professional Excellence in Coaching, and Masters in International Management from Thunderbird Global School of Management. Denise brings enthusiasm, a global mindset, fluency in French, as well as multiple perspectives to her work helping individuals and organizations get the most out of international assignments.
In 2011, Denise joined the NET EXPAT Group, which currently helps over 200 International Corporations and thousands of their mobile employees a year through a series of Career & Life transition programs.
NET EXPAT has offices in 57 countries across America, Europe, Africa, and Asia. www.netexpat.com - e-mail: info@netexpat.com

11:30 until 12:00,
special presentation

25 Years of customer service

MICHAEL CADDEN, MBA, SGMS, Managing Director, Living Abroad LLC.

Soon after joining Craighead Publications in 1995 Michael became the force behind converting the printed publications of country information to the Web. With that success he later became the Managing Director of Living Abroad LLC in 2002 and is behind its highly successful transformation, culminating with the acquisition of the legacy Craighead business in 2008. He has created a number of breakthrough presentations and delivered them dozens of times in the USA, Latin America and Europe. Winning topics have included “10 Year Trends in Global Mobility” (2005), “The Dark Side of Short-term Assignments” (2006), “Relocating Generation Y” (2007), “Technology and Global Mobility” (2008) and “Technology vs. Global Employee Privacy” (2009/10). He is the creative force behind the new technology products such as the Global Mobility Portal, OurWorldConnect and upcoming Business Travel App.

12:00
Informal Luncheon followed by keynote session with a variety of thought-leaders from industry and suppliers...and audience participation

Theme
2013 RELOCATION ISSUES, CUSTOMER SATISFACTION™

Moderator: Ed Cohen, Editor, www.GLOBALHRnews.com

ANA C. MONSALVE, IM Team Lead, BP Americas

Ana is responsible for seamless delivery of International mobility (IM) services into Latin America, Angola, Azerbaijan, Egypt, Middle East, North Africa, Brazil. Ana is tasked with building and maintaining relationship with HR Managers and HR Advisors within client groups; monitoring vendors service-delivery to ensure full engagement and support to the assignee transfer process. Ana is involved in Coaching and Mentoring to IM advisors to foster knowledge and proper understanding of policy and processes. Ana gives guidance to client groups on policy and assignment matters. Ana is responsible for delivery of domestic relocation for client groups.

MICHELLE COLONA, Vice-President of National Accounts,
CIGNA International

Based in Houston, Texas, Michelle is responsible for national accounts for North America. Michelle is also responsible for North America sourced business for CIGNA International’s China branch. Prior to becoming the Vice President of National Accounts, Michelle acted as the Regional Vice President of Sales for CIGNA International’s western region. Michelle has extensive experience and expertise in the group insurance industry, specifically in international health care benefits. For more than two decades, she has been creating solutions for multinational employers and their intermediaries to provide global healthcare, disability, life and accident, and travel medical plans for globally mobile employees and international business travelers. Her cost-effective benefit strategies successfully meet both employers’ and employees’ needs. Michelle has supplemented her international health care knowledge with travel to Europe, India, China and various countries throughout the Pacific Rim. She has earned Certified Employee Benefits Specialist (CEBS) designation from the International Foundation of Employee Benefit Plans (IFEBP) and is a frequent participant in National Foreign Trade Council (NFTC) conferences. She instructs Academy by CIGNA Continuing Education courses throughout the Houston area and is regularly sought out by producer, consulting, and employer communities to share her knowledge and insight regarding international health care critical issues, concerns, and related topics.
Michelle began her sales career with CIGNA HealthCare in Washington, D.C. after graduating from the University of Delaware with a Bachelor of Science degree in Human Resources.

LAUREN STOCKARD, GMS I, Business Relations Manager
ADVANCIAL

Lauren Stockard has a decorated experience of over 9 years in the financial services industry and is currently the Business Relations Manager for Advancial Federal Credit Union. Advancial serves over 600 companies and holds more than a billion dollars in assets size. Besides managing the business relations activities for two markets, Houston and Anchorage, Lauren has led a major surge in the expatriate banking program at Advancial. She works with major international companies by providing banking and credit products and services to expatriates in the US. Lauren's efforts led to Advancial's nomination for an EMMA award in 2012. Lauren is also an active member of Women's Energy Network, The Forum for Expatriate Management, Worldwide ERC, and over 10 local international Chambers and organizations. Lauren graduated from the University of Memphis with a BA in Public Relations and has been designated as a Global Mobility Specialist.

With a history dating back to 1937, Advancial is an established and proactive full-service financial institution providing personal, convenient and innovative financial services to individuals and select group partners.
Advancial's primary mission is to anticipate the needs of its users by providing timely, unbiased and intimate financial advice and a full array of technology-enabled products and services that deliver exceptional value. Since Advancial's foundation the ability to provide high level service to members has relied on technological advancements. Over the years Advancial's product offering has been most impacted by technology and starting in the 1970's and 1980's Advancial was able to provide a wider range of products and services to provide fast and easy banking to members.

HASEENA J. ENU, Partner,
Fragomen, Del Rey, Bernsen & Loewy LLP

Haseena is the co-managing partner of the firm’s office in Dallas. Before moving to Texas, she was the managing partner of Fragomen’s Washington D.C. office and, prior to that, she was responsible for overseeing a special practice of the New York office for small and emerging companies, as well as investors, entrepreneurs and other individual clients. Haseena currently represents corporate clients in a variety of industries such as telecommunications, information technology consulting, and manufacturing, including suppliers for the energy industry. Her practice includes all aspects of corporate U.S. immigration, including nonimmigrant visas, permanent residence, citizenship, I-9 compliance, and immigration support for corporate restructuring.

Representative Experience: Haseena represented a joint venture formed from the spin-off of divisions of two major multinational corporations headquartered outside the United States, performing due diligence and advising on immigration aspects of the transaction which impacted more than 500 foreign nationals working in the United States.

Education: Cornell University Law School, J.D., 1994;
Columbia University School of International and Public Affairs;
Brown University, A.B., 1990;
American University in Cairo, Egypt.

2:30 until 3:15
Culturally Thriving or Merely Culturally Surviving?

THE HIDDEN R-O-I of INTERCULTURAL TRAINING

presented by
DEAN FOSTER

Dean Foster will evaluate the market-place of intercultural services and products available and the "deliverables" that they claim to provide.

"Cultural thriving" services like training ensures high-levels of competencies that promote deep and long-term value for the entire organization.

"Cultural Survival" interventions, like coaching and passive web-tools, provide no long-term value for the organization beyond the transactional success of the individual assignment.

By the end of this presentation participants will be able to evaluate the benefits of various intercultural products and services and also be able to assess their ability to provide real ROI for both the international assignees and for the organization.

Michael Hack, LMSW, SAP is manager of Global Behavioral Health & EAP Services within Health Services & Human Resources for ConocoPhillips at the Houston Corporate Headquarters. Michael began his career as a Behavioral Healthcare Administrator and Employee Assistance Professional in New York working within various government and community mental health settings. He was the Managing Partner and CEO of the National Employee Assistance Providers, Inc. and Long Island EAP, Inc. in NY for twelve years. In 2008, Michael relocated to Houston, Texas with his family, to manage Global Behavioral Health and EAP Services for ConocoPhillips. He graduated from SUNY Albany, with a bachelor’s degree in Psychology, a masters degree Clinical Social Work from New York University and earned a Post Masters Certificate in Clinical Practice from Adelphi University's Doctoral Program, New York. Michael is an active member of numerous clinical and business groups on both a national and international level, and is a frequent speaker on corporate health and productivity.

Brian W. Walker, M.Ed, LPC, CEAP is currently the Employee Assistance and WorkLife Advisor for Chevron. Brian has worked in non-profits, school settings and in private practice for 15 years before joining Kellogg, Brown and Root (KBR) as a Sr. EAP Counselor. He has worked in the public and private sectors, both nationally and internationally. Brian obtained a bachelor’s degree in Psychology from St. Mary’s University and a Social Work degree from Dalhousie University in Halifax, Nova Scotia, Canada. He graduated from Acadia University in Wolfville, NS with a master’s degree in Counseling. Brian is a former board member of Houston EAPA and an active member of various clinical and professional groups. He is the author of Propelled By Purpose and a frequent guest speaker.

Neill M. Carson, PhD, President and CEO,
International Assignment Profiles

Neill has an extensive background in behavioral science applications in business, as well as computer and artificial intelligence technologies and is the president of International Assignment Profile Systems, Inc. (www.iapsystems.com), a firm specializing in using technology to match and assist in the preparation of families for international assignments. He has developed Artificial Intelligence (AI) based software systems for selecting employees and managers, and articles featuring his work have appeared in major business publications, as well as professional journals, technology magazines and even NPR (National Public Radio).

Neill is also a Vice President and Senior Organizational Consultant with the Levinson Institute (www.levinsoninst.com ) and is part of the faculty for the Harvard Medical School series on leadership and organizational design for physicians and members of the health care team. His focus is on designing organizations and management structures based of the work of Elliot Jaques, tying strategy to requisite structure through accountability.

A Fellow of the A.K. Rice Institute, Neill has directed over 35 national and regional conferences on leadership, organizational and group dynamics, and management effectiveness. Neill holds a Ph.D. in clinical psychology, was a postdoctoral fellow at Yale, and received his MBA from the University of Houston Executive program.

4:30pm
Reception

CONFERENCE REGISTRATION FEE $250 includes one admission to the full-day November 1st education conference and access to the education materials and faculty, coffee breaks, the luncheon and closing Reception.

Note:
You are invited to become a Global HR News Member-Subscriber @ $99/person for 12-months. This is in addition to the conference General Admission registration fee. You will get the GlobalPressPass™ and you will benefit from an always-lower conference registration rate... lowering the General Admission fee by $99 each future conference. Another benefit of membership is special access to faculty and other key delegates, preferential seating at the conferences, recognition and public thanks by the MC, and discounts on other products and services.

CONTACT news@globalhrnews.com for info about getting the annual GlobalPressPass™ valid globally for 12-months. This means you, as a member, get access to our conferences at a lower fee ($99 off the General Admission registration fee) each conference plus additional benefits to be announced going forward. GLOBAL HRnews Conferences upcoming include Houston on November 1st, New York November 13, London, November 30, Paris December 4, Vevey December 6, Silicon Valley January 24, Basel February 8, Sao Paulo February 26, Rio de Janeiro March 1, Seattle March 28, Frankfurt in April, another EMEA location in April, Toronto in early June, Mexico City and Miami, Chicago, Los Angeles, San Diego, San Francisco, Boston, Montreal, Calgary, Vancouver, Eastern Europe and MidEast and Africa, Asia-Pac, and others to be announced.