Commercial Fire and Smoke Damage Restoration in Grand Rapids

Mar 5, 2014

It was several years ago. Matt had just started his company about a year or two before, and I had heard about that through the grapevine. I have a duplex in Wyoming that was my starter home, and then I moved out of that and rented both sides out. Long story short, they had a fire one morning on a Sunday, actually one night on a Saturday night a kid playing with a lighter started his bedroom on fire.

I woke up Sunday morning to several voicemails and phone calls that there was an incident over there. So Sunday morning I head over there instead of going to church and find that the bedroom was all burned out, a lot of smoke damage upstairs and that sort of thing. So I gave Matt a call, and he came out basically right away. Did an assessment and let me know kind of an estimate of the damage and made a game plan as far as how to go from there. He boarded the place up and then over the next couple of months worked again with me and the insurance company and the mortgage company to get it fixed.

I called Matt and he came and basically took it from there, so I really didn’t have any planning or foresight or anything like that. It just happened. I reacted to it. I knew he was in the business, so I gave him a call and he kind of helped me with the rest.

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For those of you using Action Restoration Inc. for the first time, your in for the best client/vendor relationship you will find anywhere. Their uncompromising respect to the Customer is unsurpassed. The staff will delight you with their professionalism and attention to the smallest detail. You will experience that you have not only found a company you can depend on, but also a friend to the family. Thank you Guys!!!!

Peggy

Wyoming, MI

Thank you for transforming our disaster from a negative experience to a positive experience through your caring attitudes and customer service.

Dave

East Grand Rapids, MI

Now that the work is completed, I wanted to thank you and your crews for high quality, professional response to our major water damage problem. The Emergency Response was almost immediate. Your Restoration work and the other repairs was Superior. Your crews were neat, organized and professional. I would have never known they were there, except for the day to day progress we saw."In addition, I appreciate your flexibility when we needed to reschedule some work, adding time to its completion, and your patience with our changes to the work to be done. I would not hesitate to recommend your services to others- Job Well Done.

Evelyn

Ada, MI

I just want to say from our Agency to Action Restoration "Thank you". We tip our hats to you on how urgent you responded to our insured. How you recovered and saved precious items. Restoring the home without sacrificing quality. The thing I loved the most your 3 R's: Respond,Recover,Restore- You lived by them. Thank you again, for taking personal interest in our insured by helping with the disruption and stress- but giving them their lives back all in a detailed time frame. We can count on Action Restoration Inc servicing our Clients.

Andy

Holland, MI

Kristin

Being out-of-town when my wife received a phone call from our neighbor saying we have inches of water in the basement was a lot unsettling to me. My wife said “Don't worry.” Well I still worried. My thoughts: we were coming home to a mess in five days. When we slowly opened the basement door, walked down stairs, I could not believe it- My neighbors called the plumber- the plumber called Action Restoration Inc.
Thank you Action Restoration for taking care of my worries, and walking us through the insurance process. You have great knowledge, expertise, but most of all, you Followed Through With What You Said You Were Going To Do and Did It. CAN'T HARDLY WAIT TO TELL MY INSURANCE AGENT ABOUT ACTION RESTORATION

Steve

Cascade Township, MI

Kim VanDis

Starlight Ministries

I just want to say from our Agency to Action Restoration "Thank you". We tip our hats to you on how urgent you responded to our insured. How you recovered and saved precious items. Restoring the home without sacrificing quality. The thing I loved the most your 3 R's: Respond,Recover,Restore- You lived by them. Thank you again, for taking personal interest in our insured by helping with the disruption and stress- but giving them their lives back all in a detailed time frame. We can count on Action Restoration Inc servicing our Clients.