Stayed for one night only . Staff freindly and helpful. Breakfast very good . Would stay again if in Cheltenham again .

1 out of 5

by A verified traveler from Berkshire

Big let down

Posted Sep 5, 2016 on Hotels

It did not appear as a 4 star hotel at all. The housekeeping left a lot to be desired. The room was very small and cramped for a 4 star hotel outside of London or a major town. The furniture was unstable and person could easily slip from the bed and bump their head against mantelpiece or cabinet. I would definitely not recommend this hotel to anyone.

4 out of 5

by A verified traveler

Posted Aug 30, 2016 on Hotels

Overall a great hotel. Bathroom needs some updating. Otherwise excellent.

Townhouse in good location for city centre

Cons: Move coffee and tea into small area opposite bathroom, and provide light for mirror in bedroom area utilising the bigger table. TV too small

Location: Cheltenham is a lovely place with some great shops and restaurants

Facilities limited, room could do with a makeover as layout is not well thought out. TV is too small for room, bathroom light not bright enough above mirror, no shelving for toiletries and bag in bathroom, water pressure for shower not strong enough.
Breakfast was very good, and staff nice.