Wednesday Apr 03, 2013

FACT: Live tweet chat tomorrow, Thurs, Apr 4 at 10 am PDT/ 1
pm EDT, on Privacy featuring well known Privacy expert and the Commissioner for
Information & Privacy for Ontario, Dr. Ann Cavoukian along with other
industry thought leaders.

OPINION: Privacy is the not the same as Security which is not
the same as Compliance. And yet you need all three to not only protect your
brand and to manage customer relationships but also to enable business growth
via traditional, social, mobile and cloud computing channels.

OPINION: The common denominator across Privacy, Security and
Compliance is Context. For Privacy, you need to be up front about what you are
going to disclose, to whom, for what purpose, when and via what channel(s) and
perhaps the scope of disclosure too. For Security, you need to understand
authentication, authorization and administration context. Who needs access to
what, when, for how long? And btw, has it been verified that you are who you
say you are? If not, I’d need context for your user authentication. For
compliance and audit, again the question – who has access to what, approved and
administered by whom, when and what the person did with that access. So, context
is key!

OPINION: Contrary to popular belief, Privacy, Security and
Compliance are not at cross-hairs with business growth or user experience.
Customers who know their information, interactions are secure when dealing with
your organization tend to make for happy, satisfied and loyal customers.
Allowing seamless yet secure access via social and mobile channels or enabling
access to cloud applications securely – all part of the master plan to enable
friendly user experience and customer trust intact.

OPINION: No one size fits all for defining Privacy, Security
and Compliance plans. Regions, industries, business units and more all add to
the mix. So, while it makes sense to build in Security, Privacy and Compliance
in your architecture plans versus bolting it on afterwards, IT or Privacy teams
alone can’t be the sole stakeholders.

FACT: All opinions are incidentally up for debate and
discussion. We will be hosting and participating in the Privacy conversation
tomorrow. Feel free to challenge us, ask your own questions and add your
commentary.#PrivQA tmrw at 10 am PDT/ 1
pm EDT on twitter