Coyright 2002 by Central Michigan University. Intellectual Property Rights owned by Central Michigan University. This material is copyrighted, and any further reproduction or distribution is prohibited without the permission of the copyright owner.

Librarians from the Florida Distance Learning Reference and Referral Center, a statewide reference service, Central Michigan University, a public university, and Springfield College, a private college, discuss the issues surrounding the provision of library services to distance learners. The authors share the challenges and successes of serving a distant clientele within their different institutional settings.