135. Ah, my condolences

I'm a PHL hub hostage of US Scareways. Their FF program is pretty decent, and the Star Alliance network is worth it. It's a discount airline, but it is what it is, and it has a good employee ownership rate.

But they all suck one way or another, and will continue to suck as long as the market prefers discount tickets on Priceline, Kayak, etc. Everybody SAYS they would pay more for better service, but that's not what the market says. I'm pretty jaded about airline complaint threads on DU, because the market reality is that people will buy the cheapest ticket they can find. That's what drives the whole industry.

Take those Southwest people, f'rinstance. They line up at those crazy posts for boarding like trained monkeys. They seem pretty happy and their tickets are rock bottom.