Both your User ID and your PIN are required to access your Bill Pay account. You
should never enter your PIN if you do not see or recognize your personal Security
Key.

Your personalized Security Key reassures you that you are logging into the authentic
Bill Pay website.

Request PIN Reset

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Please Enter Your ID:

Please note:
To reset your PIN, you MUST have a valid email address stored in our system.
If you do not receive your link to reset your PIN, contact a customer support representative
by calling
888-657-3682.

Your PIN reset request has been received

A secure link has been emailed to the address we have on file. The link will expire in 24 hours.
Follow the instructions within the email. If you need further assistance, please call
888-657-3682
to speak to a customer service representative.

Your bill payment service is highly secure. We'll ask you to answer a challenge
phrase prior to highly sensitive transactions such as this as a means to provide
you with the highest degree of security, fraud protection and privacy.

In order to proceed, you are required to enter the correct challenge response.

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Where do I enter my PIN?

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Our top priority is protecting your personal information. For this reason, we have
made your login experience even more secure. This new level of security will assure
you are using the authentic bill pay site, and it will help us to identify you as
the actual user.

Starting now, the Login screen will ask you to enter your User ID; you will not
be asked for your PIN on this screen. After selecting the Login button your Security
Key will appear. If you recognize your Security Key, you can be assured that you
are at the iPay Technologies bill pay site, and you can then safely enter your PIN
to log into the authentic bill pay site.

This secure process will also help us determine if the computer being used is where
you normally pay your bills. Periodically, we may ask you a challenge question to
ensure your privacy and security.