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Jurisdiction: NSW

Australian government agencies are increasingly leveraging artificial intelligence-enabled technologies – including voice based digital assistants – to improve the way citizens and government interact, with Transport for NSW (TfNSW) now employing the technology to improve commuter journeys...

Western Australia is on track to commence its mammoth 12-year train signals upgrade project – allocated $7.4 million in the last budget for the planning stage alone – with a request for tender seeking special advisory services for implementing a new automatic train control (ATC) system...

After years of insufficient emphasis on cultural change, inexperience in managing contract outcomes, and policy reversals by incoming governments, the future of Australian public sector shared services arrangements appear more positive than ever...

Monitoring ICT project progress on a single Whole-of-Government (WofG) dashboard is becoming a favourable way for governments to improve ICT project management – with New South Wales the latest jurisdiction to install such a platform, and Western Australia and Tasmania closely following suit...

Collaboration and communication technologies used by the public sector have come a long way in recent years, with governments now experimenting with a host of new features such as social networking, group conferencing, online profiles, instant messaging, crowdsourcing, and real-time co-authoring of documents...

Security poses a significant challenge to the mammoth task of preparing Australian road networks for automated vehicles – an obstacle that could see the involvement of suppliers working in the broader cyber security space...

Options to modernise land transactions in New South Wales are currently on the table, with the state Land Registry releasing a Discussion Paper on 19 December to identify and address obstacles to technology adoption and digitisation...

A digital records system and mobile devices for non-emergency paramedics will help ease the pressure caused by increasing demand on New South Wales Ambulance’s resources, stated a NSW Audit Office report...

In a departure from the Queensland Government’s previous ministerial arrangements, re-elected Premier Annastacia Palaszczuk has divvied up the responsibilities of former Minister for Innovation, Science and the Digital Economy Leeanne Enoch into other portfolios...