If your infant does not require a separate air seat, please contact our customer care center at 1-888-854-3899 for assistance with your booking. If you wish to reserve a separate air seat for your infant, please enter the age of the infant as 1 and make
sure you bring proof of your child's age to the airport. Children ages 2 or older have to purchase a separate air seat.

Karisma Gourmet Inclusive Experience

The Karisma Experience begins the moment you arrive at one of our hotels or resorts. From the first hello, you will encounter a commitment to personal service and comfort that is unprecedented in hospitality. Whether you choose to stay in one of our Gourmet Inclusive® properties, an a la carte hotel, an all-inclusive resort, or a private villa your experience will be one that you'll never forget. Because luxury is more than beautiful architecture and accommodations...it's anticipating the needs of our guests without ever being intrusive.

Karisma offers a wide range of unique properties in a variety of world-class destinations; from adults-only and family-friendly to opulent villas and intimate urban retreats.

As pioneers in the going green trend

Karisma Hotels & Resorts embrace sustainable tourism

Their environmentally-friendly practices in Riviera Maya include solar-powered water heaters, an ozone laundry system that eliminates harmful chemicals, and hydro jet toilets that reduce water use. LED light bulbs are used throughout the resorts, and all garbage is separated and recycled properly. Finally, a 70,000 sq. ft. greenhouse at El Dorado Royale provides fresh vegetables, herbs and flowers to all the resorts.

A new standard in destination weddings

Azul Resorts not only take the hassle out of family vacations, they elevate them. Everything from strollers and cribs to bottle warmers and Gerber baby food are provided. Kids and toddlers will enjoy Fisher Price toys in your suite and at the Azulitos Play House, where they play together, listen to stories and sing songs. Older kids can make new friends in the My Gym Children’s Fitness Center, Arts & Crafts Room and during a variety of other daily activities.

Featured resorts

Premier accommodations on secluded stretch of Caribbean beach. At this brand-new 144-suite resort, couples, wedding parties and families can all savor a Gourmet Inclusive experience that fosters togetherness.
Indulgences include swim-up suites, infinity pool suites and beach butler service.
Families can relax knowing their little ones are in the hands certified professional nannies.
Guests 18 and older are welcome to use the facilities at the neighboring El Dorado Royale and El Dorado Casitas Royale.

Boutique atmosphere on the spectacular Maroma Beach. This 30-room beachfront hotel offers Gourmet Inclusive® services designed to accommodate any group. Contemporary Caribbean suites look out over lush tropical gardens or the white sand and clear waters of Maroma Beach. Families can relax knowing their little ones are in the hands certified professional nannies. Guests 16 and older are welcome to use the facilities at El Dorado Maroma, only steps away.

1 Complimentary dolphin experience, valued at $396, included at Generations Riviera Maya for up to four people per room. Book now through 4/30/18 for travel 1/1/18-12/18/18. 3 night minimum stay, not valid on group bookings. Valid on all room categories. $396 based on 4 people per room, $99 per person. Please refer to the United Vacations® terms and conditions for details. Offers may be withdrawn or changed without notice.

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