FAQ’s

How is the active tourism product?

Active tourism product is innovative mixing physical exercise with sport outdoors in a natural setting, offering guests the opportunity to move around the island knowing places hidden to the general public, one inexhaustible source of emotions, making their stay in the island unforgettable.

Previous experience is required for an activity?

No prior experience is necessary, activities are designed for first contact and for people who already have a lot of practice, we completely respond to customer needs, however for advanced activities, costumers need to be physically fit. In any of the above circunstances the client shall be accompanied by a guide who will lead the activity creating a safe environment.

What age are the activities directed to?

Generally speaking the minimum age is 10 years if accompanied by an adult, and up to 65-70 depending on the level of the activity.

Do you have experience in activities with children?

Yes, we have experience in activities in natural venues with children through school excursions during the year with primary and secondary pupils. We have worked with town councils in the promotion of mountain sports for beginners.

Need I to bring any own equipment for activities?

Yes, the customers have to bring sports and spare clothes, sports shoes (also spare shoes in the event of canyoning and aquatic caves), sunscreen and energetic food, mainly nuts, 1’50 l water per person and a 25 l minimum capacity backpack.

What is included in activity’s price?

Company will provide all the technical gear, accident insurance for each participant and qualified guide.

How soon can we make a reservation for an activity?

You can make reservations in advance as long as you provide us with date and time. For groups of more than 6 people it is required 50 % of the fee in advance.

Have we coverage in case of accident or illness during an activity?

The company has special insurance and rescue coverage for risky activities in agreement with public hospitals throughout the island.

Can I practice all the activities?

All the activities we offer are designed for beginners. Besides being arranged at different levels depending on the knowledge of the client or sporting level. In the event of having any kind of disability or disease it should be made known to our coaches.