WE ASKED FOR FEEDBACK

And our Customers showered us with Check out the experience they had, in their own words.

“Customer oriented thinking from the SwitchMe team and especially Field Executive Irfan Basha. They are amazing and words aren't enough to describe his dedication, sincerity and helpful nature.”

Suvam Nandi, Bangalore Saved Rs. 32,92,950HDFCSBI

“The team at SwitchMe were fantastic, always on the ball and thorough in terms of movement of documents, which allowed me to switch loan providers with minimum running around and worry - their service is worth every rupee, surprised they don't charge more than they do.”

Kunal Rakshit, Mumbai Saved Rs. 27,24,365SBIHDFC Ltd.

“You guys came and literally saved me! Words are not enough to thank the team, but you made the unimaginable happen”

“With the help of SwitchMe advisor the loan switch was done seamlessly. The dedicated field executive who provided doorstep service for document collection and submission. The switch was very cost effective as well.”

Sunil Chaturvedi, Mumbai Saved Rs. 22,83,142ICICISBI

“I was fearful about SBI bank demands , but SwitchMe team help me for understand SBI need. Your head office follow up of customer & your on role coordinator. Surely for Home loan transfer I'll recommend.”

Sharad Raut, Pune Saved Rs. 5,67,197Axis BankSBI

“Initially I did not have trust on SwitchMe, but the team gained that trust by its efforts & successfully transferred my home loan. Follow up for documents is my favorite part about SwitchMe.”

Sudesh Sawant, Mumbai Saved Rs. 1,99,111Reliance Housing FinanceSBI

“Thanks for your services. I am really satisfied with same and want to recommend your service to my colleagues."

Nikunj Nangalia, Delhi Saved Rs. 6,76,632SBISBI

“Usually loan transfer agents take a lot money, but its not the case with SwitchMe. They have done loan transfer with very nominal fee and professional way. SwitchMe personnel knows about loan switching process efficiently. They have given proper communication and ease in switching my loan from LIC HFL to SBI. Irfan from SwitchMe has helped out at each step and courteously took care of Loan switch. Very good experience and money saving.”

Manoj Kumar Juturu, Bangalore Saved Rs. 12,64,038LIC HFLSBI

“I am happy to say that SwitchMe is a genuine firm. They give proper folder to gather the documents and do regular follow-up with client.”

“Thanks for your support. Advisors assigned to me, Gloria and Mohammed Irfan help was really appreciable. I am sending your number to couple of my friends who are also in a process of shifting the bank loan accounts.”

Dinesh Naik, Bangalore Saved Rs. 8,14,720SBISBI

“I was surfing the possibility of Home Loan switch to SBI Maxgain and came across your website and got super excited (as if a small boy found a hidden candy!) and signed up and paid the fees instantly. Reason for signup was based on the fact that all the paperwork will be taken care by your team and I don’t have to run around taking leave from my office to convert the home loan. I am very impressed by your end-to-end services for switching the Home Loan. Great Job!”

Abhijeet Roychoudhury, Pune Saved Rs. 8,60,044Axis BankSBI

"Switchme made the entire process very easy even though I stay in Pune and the loan process was in Mumbai. Abhishek, Sundar and Raju were always very helpful and ready to support any time. I will recommend SwitchMe to all my friends and family members. Very good experience.”

Sachin Srivastava, Mumbai Saved Rs. 22,68,742DHFLSBI

What is the best thing about SwitchMe

“SwitchMe personnel know the loan processes and made it seamless for me”

“Thank you !!! "SwitchMe" team for your entire support during the process of loan transfer from documents pick up, process, query resolve, time to time feedback, sanction & finally disbursement. If I think to do this process by myself specifically in city like Mumbai, the same would not be as easy or simple that you guys make it.”

Sujeet Baghel, Mumbai Saved Rs. 2,74,745IDBISBI

“Thanks for all the help in getting the home loan switch process. It was pretty smooth and all the communications were very courteous. I would definitely recommend others who are planning to switch. Special thanks to their executive, Irfan for all the work he put in.”

Girish Setty, Bangalore Saved Rs. 7,83,739LIC HFLSBI

“I really appreciate your timely support and the efforts. Special thnx to Mr. Raju Gaskanti for his help.”

“Thanks for your services. My home loan successfully transferred and SwitchMe help me a grateful saving of my EMI. They have given proper communication and ease in switching my loan from DHFL to Bank of Baroda. I will definitely recommend this service to my friends.”

Rahul Nalawade, Navi Mumbai Saved Rs. 3,20,621DHFLBank of Baroda

“SwitchMe provided a fantastic professional service to me in transferring my home loan from LICHFL to SBI which I thought would never happen considering SBI's stringent requirements. But they persisted and helped me in getting this transfer done.”

“I sincerely thank you for the excellent support and service that I have received from SwitchMe – I would like to extend the appreciation specially to my Home Loan Counsellor, Raju who has been extremely helpful. He has been instrumental in ensuring that the entire process was seamless and without any hassles.”

Nasir Mulla, Mumbai Saved Rs. 4,18,588HDFCSBI

“SwitchMe helped me in a very smooth transition of loan from BOI to SBI with minimal efforts from me. The entire team is very supportive and proactively kept me updated on the progress. It was otherwise very difficult for me to take out time from daily office routine and complete the entire process but SwitchMe has good knowledge on the procedure and completed the entire process efficiently. I would strongly recommend them.”

Gaurav Goli, Navi Mumbai Saved Rs. 3,41,598Bank Of IndiaSBI

“I signed up with SwitchMe as I was planning to switch my home loan from HDFC to SBI Maxgain. Unfortunately due to my outstanding loan amount I did not qualify for it, but I want to appreciate Abhishek for the way he helped me out with multiple options which can help me save. Not only is he highly knowledgeable, he's also very helpful and clear on communication. I'd definitely recommend these services to my friends.”

I tried various banks for a home loan but due to lack of process, it got stuck for over 3 months. While searching for the process in frustration I came across SwitchMe and that changed my whole experience.

They guided me on each and every step and even suggested me the next course of action proactively to ensure we are always one step ahead when it comes to bank demand for various documentations. They helped me from start to finish which includes the immediate change of property due to an earlier property documentation discrepancy.

Thanks to SwitchMe, who based on their experience were able to get me the home loan from SBI so quickly. Anyone who wants to run through a peaceful process and buying a home for the first time. I would recommend them to utilize the excellent services from SwitchMe. Their thorough professionalism ensures that one stays a happy customer always. Thank you SwitchMe. :)

Took a home loan from SBI

How Rahul Saved 12.9 Lakh Rupees by Switching his Home Loan

In the home loan market, even today we come across home owners who are not aware that they can switch their existing home loans and save as much as 10 – 30% of their home loan amount. So we feel a great satisfaction and pride with every customer we help save. It is one more step for us towards making the home loan market customer friendly.

Here we are sharing the story of one of our happy customers – Mr & Mrs Prajapati

Earlier this year in March 2015, Rahul Prajapati contacted us to evaluate switching his home loan. He had a loan from ICICI bank with the interest rate of 11.5%. Since most bank interest rates at the time were much lower, clearly a switch would be beneficial. After a fair bit of research we found a particular loan with SBI to be the best choice.

However we soon found out that switching to this loan of choice wasn't going to be the usual smooth process. Here is why.

As our Home Loan Advisor, Abhishek Soni started the loan switching process, he realized that there was a problem. Rahul was the fourth owner of the property, and the previous owners hadn't registered the property at all. Hence, SBI was reluctant to give a takeover home loan. As it turns out, in Rahul's case, an age-old adage stood true: Where there is a will, there is a way.

Despite SBI's numerous objections, our HLA persisted to help Rahul get the loan of choice. However, even after numerous calls & follow ups with SBI, the switch seemed impossible. Suddenly, out of the blue, Rahul got a call that his home loan had been approved! SBI had re-examined the case and decided that Rahul was, in fact, eligible for switching his loan to their bank. It was time for the Prajapatis to celebrate! The new interest rate on the SBI loan was 9.55%. This small drop in the interest rate amount led to a substantial saving – a whopping 12,94,650 Rupees.

And this was one more customer case that we closed on a positive note. It was a pleasure for us to process Rahul's case and help him get the best home loan possible.

How LIC HFL Helped Prasad Get Through A Lot Of Debt

This is Prasad's story. And what a story it is!

Prasad had taken a home loan of Rs. 10Lc from IndiaBulls Housing Finance Limited. Immediately by the end of the FY, he had repaid Rs. 3Lc from the total loan. For this loan, Prasad was being charged a high interest rate of 12.78%. Everything was fine and Prasad was making regular repayments until unexpectedly, a member of his immediate family had to undergo a serious and expensive surgery, costing Rs. 10.5Lc. Prasad tried to gather the money by applying for a top up loan of Rs. 8Lc. However, he was denied the same and was informed that he can only be given a top up of Rs. 5Lc even though he was eligible for the entire top up request. Prasad gathered the entire amount required for the surgery by borrowing some money from a relative and charged the rest on to his credit card.

He approached an HFC lender for a loan transfer and top-up loan. For this process, Prasad would have to pay processing fees. To his relief, the HFC agreed to pay off all his debts and sanction a total loan of Rs. 25Lc.

Before we tell you what happened next, let us explain why Prasad's case is special. After he bought his home, Prasad partitioned it off into two parts. He registered the two parts in different names, effectively making it two separate houses. For the disbursement of the loan, the HFC asked Prasad to submit the property documents of his second home in addition to his own home's property documents. Since Prasad had already handed over his own property documents, he did not want to mortgage the other house as well. He refused to give the documents, and at the last stage, they cancelled his loan!

Pushed by the fact that the interest on the credit card payment was climbing, Prasad decided to transfer his existing loan to yet another lender. This was a dire situation for Prasad as his credit card interest was steadily increasing and he had also paid a sizeable sum to the HFC and the agent as processing fees. To make matters worse, his already low CIBIL score took a bad hit due to his loan being cancelled and he was unable to pay the credit card dues, because of the sizeable amount paid in the form of processing fees. He was in a more troubling position than he had been before.

It was in this stressful situation that Prasad approached SwitchMe for help. Our Home Loan Advisors jumped into action and started studying all his available options. They spoke with multiple lenders and then zeroed in on LIC Housing Finance Corporation for transferring his loan. While no one was willing to even consider his loan transfer application, LIC paid off his 12Lc loan with IndiaBulls, Rs. 1.5Lc fee to the HFC referred to earlier, Rs. 3.90Lc credit card debt and Rs. 5Lc that he had borrowed from his relative, a sum of nearly Rs. 25Lc!

All's well and that ends well right? There's more!

LIC HFL reduced Prasad's interest rate on the original loan from 12.78% to 9.60% and charged him only 11.78% on his top-up loan.

An elated Prasad says, 'You guys came and literally saved me!'

Prasad hadn't expected this in his wildest dreams and SwitchMe's Home Loan Advisors went the extra mile to make it happen. They took it upon themselves to solve his problems urgently and his loan switching procedure was completed in just one month. The swift and decisive action taken by SwitchMe helped Prasad secure his future and took a huge burden off his shoulders.

Home Loan Transfer from DHFL to SBI saved Sunil 5.53 Lakhs

Has this ever happened to you?

You're getting ready in the morning and you put on a pair of jeans that you haven't worn in a long time. You casually put a hand in the pocket and voila! out comes a 100 rupee note. It's such an exciting feeling to discover money when you least expect it. Now try imagining how you would feel if out of the blue, you discovered Rs. 5,53,500 in your pocket! Surreal as it sounds, that's what happened to Sunil Kumar when he signed up with SwitchMe for a free home loan evaluation.

Sunil had taken a home loan for a property in Kalyan and in January 2015, he had an outstanding balance of Rs. 12,95,500. He had taken the loan from Dewan Housing Finance Corporation (DHFL) and he was being charged an interest rate of 11.86%. With a remaining tenure of 16 years, his interest amount would be very high.

Sunil was facing a lot of issues with DHFL and so he decided to transfer his loan to another bank. He hired an independent agent but unfortunately for him, the agent wasn't a reliable one. He took Sunil's money and did not deliver on his promise of switching the loan. And so, when Sunil came to SwitchMe for help, he was still stuck with the hassles of DHFL and on top of that, he had a deep mistrust towards financial service providers.

Our Home Loan Advisor Abhishek, thoroughly explained the SwitchMe process and gained Sunil's trust after which he initiated the loan transfer process. After studying Sunil's details, Abhishek recommended that the loan be transferred to State Bank of India since it was offering an interest rate of 9.85%. The new interest rate would reduce Sunil’s loan tenure by 46 months, saving him a total of Rs. 5.50Lc! As luck would have it, our HLA found that Sunil had all the documents necessary to transfer his loan and the transfer was completed in just 2 weeks.

There are many others like Sunil who are stuck with a bad loan but delay getting it transferred. Once the home loan enters the floating-rate period, some lenders increase the interest rate due to which the EMI suddenly increases putting a great strain on the monthly finances. There is a constant struggle to juggle expenses like income tax, school fees, bills etc and an inflated EMI can be too much to handle. In cases like these, you should always transfer the loan as soon as possible.

Today, Sunil Kumar feels secure about his future finances. He says, 'SwitchMe has worked very genuinely and I know I will reap the benefits in the long run. It has reduced my headache since I was stuck with DHFL for a long time'.

"SwitchMe provided a fantastic professional service to me in transferring my home loan from LIC HFL to SBI which I thought would never happen considering SBI's stringent requirements. But they persisted and helped me in getting this transfer done.

Their personnel were knowledgeable, attentive to details and did not hesitate to do multiple visits at bank/home to collect/submit documents on our behalf. Their executive Irfan in particular went extra mile in ensuring that we don't face any hiccups in the loan approval and disbursal process. I sincerely thank Ashwini and Irfan for delivering on their promises and for staying on course at all times despite delays at my/bank's end. Thank you Switchme team!"

City - Bangalore Saved Rs. 1,02,068 LIC HFL to SBI

Home Loan Transfer from HDFC to HDFC saved Anup 4.01 Lakhs

This is the story of Mr. Anup Deshpande and his experience while transferring his home loan through SwitchMe. Like many of our customers, Anup signed up for an online home loan evaluation after going through our website. Anup had taken a home loan with HDFC and was quite keen on switching to SBI Maxgain. HDFC was charging Anup an interest rate of 10.36% which was much higher than SBI's 9.55% and Anup felt it would be a good idea to take advantage of the low interest rate as well as the Overdraft facility that Maxgain offers.

Now an interesting thing about Anup's case was that he is currently based in Malaysia, his family resides in Aurangabad and his property is located in Indore! This made it very troublesome for him to manage his finances. Anup was visiting his family in Aurangabad for a week when he signed up with SwitchMe and he was hoping to get the process wrapped up during his visit. Since he was on a very tight schedule, he decided to enrol SwitchMe's help.

Our Home Loan Advisor, Abhishek Soni, spoke with Anup over the phone. After doing a thorough assessment of his home loan, Abhishek realized that Anup's home loan would not qualify for a transfer to Maxgain. Reason: The minimum loan for SBI Maxgain is Rs. 20Lc. After studying all the options, Abhishek came up with a brilliant idea. Since Anup had severe time constraints, Abhishek advised him to transfer his home loan within HDFC to a lower interest rate. Anup did not know that he had the option of doing so and Abhishek helped him understand why it was his best option.

Even though SwitchMe would not officially be able to assist Anup for an internal switch within HDFC, Abhishek explained the whole process to Anup and guided him through all the details. Anup was so impressed with Abhishek’s knowledge and helpfulness, that he wrote an email to SwitchMe expressing his happiness.

Here's what Anup wrote:

“I signed up with SwitchMe as I was planning to switch my home loan from HDFC to SBI Maxgain. Unfortunately due to my outstanding loan amount I did not qualify for it, but I want to appreciate Abhishek for the way he helped me out with multiple options which can help me save. Not only is he highly knowledgeable, he's also very helpful and clear on communication. I'd definitely recommend these services to my friends.”

At SwitchMe, we pride ourselves in the fact that ‘We work for the Customer and not the Lender’. Abhishek demonstrated this ideal by going above and beyond of what was expected from him. Aren't our HLAs awesome?