New battery will not work

I put the new battery in and tried to charge it. The phone says the battery is charged but once i unplug it from the charger i am unable to turn my phone on. With the charger i can turn my phone on but it will not work.

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Hi there! It sounds like you have our Linx stick vacuum or hand vacuum model. Plug only the charger into an outlet, the blue light on the charger should flash once. If the light on the charger flashes once then the charger is fine. Try resetting the battery by following these quick steps below.

1. Remove the battery from charger or cleaner
2. Unplug the charger
3. Insert the battery into the vacuum and turn the unit on for 30 seconds (even if it has no power)
4. Remove the battery
5. Plug the charger into an outlet, make sure the light on charger blinks blue once.
6. Insert battery into charger

The light should be a solid blue, indicating the battery reset worked. If so, allow the battery to charge for 3-4 hours, completely deplete battery on your next use and re-charge. If the light on the charger is still blinking, your battery will need to be replaced. I have included a link where you may go to purchase a replacement battery if needed. Hope this helps!

Are you sure it was fully charged before? Could you see the full battery bars?

It sounds like your AC adapter (the charger) has likely gone bad. The phone battery probably wore down, and when you plugged it into the charger, the charger couldn't charge it, so the battery remained dead.

Since the battery is not charged, you can't turn the phone on at all when it's not connected to the charger. And when you do connect it to the charger and turn it on, you get the intermittent charging because something inside the adapter has a faulty connection -- sometimes it works, sometimes it doesn't.

You can easily verify if the charger is the problem by getting a new charger (they're not too expensive) and seeing if the phone will work and/or charge with the new charger.

If the new charger doesn't fix the problem, post again here and we'll go from there, but I think the new charger will take care of it.

I too have been experiencing problems. Replaced the battery but it happened again.
The battery says it is at almost 100% capacity however several times in the day, when I go to turn it on it doesn't respond. I end up taking the battery out and then have to connect it to a charger (USB) so that the charging light blinks red once and then turns off. I can then put in the battery again and it will start up again.
If I don't connect it to the charger cable to drain (get the red light to flash once), and try just putting back in the battery, I've noticed that the screen has a faint glow as though it was on but the screen is completely blank.
I'm starting to think that there must be a short circuit somewhere because I'm going to assume that the new battery is good.

First try drying out your phone for a day or two with lots of dry moving air gently blowing past and around it, the phone must be unplugged and battery removed during this process, then once everything has been dried try charging the battery in another phone just like it, if it charges and see it it will power the phone, if the battery works put t back into your phone and try to turn it on. If it doesn't work in your phone but it does in another then its the phone, if the phone works with another battery its the battery but dry them both totally first, even a few tiny specs of moisture can screw up your phone when power is running through it, so be careful. Cheers!