Vehicle available to be shipped to your home. Contact
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Carvana-Touchless Delivery To Your Home Review

BEST car buying experience EVER!!!!

by kat300 from DealerRater.com

December 3, 2018

5
5
5
5
5
4.3 (2316 reviews)

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

2016 Jeep Wrangler Unlimited Sport Review

Very happy with this vehicle

by Carhy from White Lake, Michigan

May 7, 2019

5

This vehicle was what I was looking for and met all my needs for a vehicle I am Very happy with it, and the Dealership I purchased it from

Vehicle available to be shipped to your home. Contact
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Carvana-Touchless Delivery To Your Home Review

Taking the Stress and Pain out of Car Shopping

by Captain Nemo from DealerRater.com

December 3, 2018

5
5
5
5
5
4.3 (2316 reviews)

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

2017 Jeep Wrangler Unlimited Sport Review

Jeep wranger

by April from Escanaba,mi

February 25, 2019

5

Love my 4 door jeep wrangler. xxxxxxthrough the snow here in Upper Penninsula like no problem. Is quiet inside and heats up fast! Great vehicle

Vehicle available to be shipped to your home. Contact
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Carvana-Touchless Delivery To Your Home Review

Where Do I Start . . .

by TheMartins1998 from DealerRater.com

December 3, 2018

5
5
5
5
5
4.3 (2316 reviews)

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

2014 Jeep Wrangler Unlimited Sport Review

Great car, love it!!!!

by Wrangler lover from Las, Vegas

March 24, 2019

5

The Jeep met all of needs..... absolutely love it!!!!! Would buy again from LV Cars. Thank you so much Robert and Angie ..... you are the best

I have been a luxury car driver for more than 2 decades, and finally decided to get something FUN. Purchased 2019 JLUR. This is a beast!. Will climb over darn near anything right off the dealers lot w/out having to do lift kits and all of the extras that people spend money on. The freedom panels come off and store in the back easily and can be done by 1 person. This gives you the feel of the classic 80's Targa top, or a convertible. Going to enjoy this vehicle for YEARS to come!

My sister bought a car from here and loves it! Super comfortable and nice
!! I was with her and I loved the way this guys treated her, very respectful and carrying staff!!!

2011 Jeep Wrangler Unlimited Sahara Review

Mechanics Told Me it Never Comes in the Shop

by SBD555 from Vista, CA

April 4, 2019

5

I heard 2011 was a great mechanical year for the Jeep Wrangler. Thus far, it's lived up to its reputation. A few problems here and there, but that's to be expected during the natural life of a car. My problem is finding someone who is a good diagnostician and/or who is honest and willing to fix my car in lieu of trying to sell me a new one.

The sales person Edwin is the true definition of what world class service is. He was attentive and followed through. We worked with Sam for the financing and he was through and didn't gives the run around. Efficient and good service.

2010 Jeep Wrangler Unlimited Sport Review

Beautiful machine

by Rubiowner from Midlothian va

May 12, 2019

5

Most beautiful vehicle ever owned, easy to work on and modify and incredibly fun to drive on and off the road. Excited for what’s to come.

Just bought my second car from this place, great experience. My parents bought there cars here when I was little and now I am. Friendly staff and they always are willing to take the time when I come in for service or sales. When you go ask for Ark, he has been there for at least 12 years. Willing to go the extra step.
Crystal S.

2017 Jeep Wrangler Unlimited Smoky Mountain Review

Beautiful jeep.

by Kc_boy from Kansas City

May 3, 2019

5

This car is beautiful but I have to get rid of it. It's a nice jeep tho. Good at off roading & crusied with the hard top off.

Jason Pham took very good care of me on my new car. Took care of my issues and concerns. I was in and out. Very good personality and humble man. I would definitely send customers his way. 2 thumbs up to him and this dealership.

2017 Jeep Wrangler Unlimited Big Bear Review

Fun vehicle

by Vettepbm from Rochester, NY

March 7, 2019

5

No problems, coming up on 2 years owning. Fun to drive. Love it in the summer when the top is off, able to enjoy the fresh air, and be outside with the dog.

Bought used truck over 4 years ago and still happy. i flew in from San Diego, was picked up at hotel next morning by salesman in truck,they rewrote loan for better deal than original quote, and truck was better in person ,found on cars.com

2014 Jeep Wrangler Unlimited Sport Review

Love this car.

by Dettegribbs from Scottsdale, az

April 25, 2019

5

It’s so fun and practical. It’s a rough ride, but that’s to be expected. I traded in a Tesla together another Wrangler, I liked it so much.

In the last 5 years we have purchased 2 now 3 cars, this has been the best experience. Max was very informative about the truck we test drove and even knew about all the extras. He took the time to show us how most of them worked too.(that's a first) He also did whatever ya do to get the phones blue tooth to hook up. We had to take our last car to Verizon to do that...(yes we are older and don't know how to do much ) Max was so helpful. Overall we appreciate how honest he was in finding answers to questions he didn't know the answer, His personality and humor, he kept us laughing and that's an A+ for us!

2012 Jeep Wrangler Unlimited Rubicon Review

A lot nicer than the old ones

by Jeeping again from Munith mi

May 7, 2019

5

I bought the Jeep because I like them and have owned a few. I always sell them because I got sick of the ride and lack of interior room. The 4 door jk is very nice and a lot smoother ride than the 2 door models. I have 2 small children in car seats and they fit fine in the back seat

I purchased a used Toyota 4x4 vehicle without test driving on the freeway. After the purchase I had to drive approx. 100 miles on the freeway to get home. The steering shook a lot and the vehicle drifted to the right. The next day I called Acura and explained the problem. They were more than happy to have me return the vehicle so they could repair it. While they were making repairs I walked across the street to the Toyota dealership and found exactly what I was looking for. I asked Acura if I could cancel the contract so I could purchase the other vehicle and they were very cooperative in doing so.

2017 Jeep Wrangler Unlimited Rubicon Review

It’s a Jeep thing

by Bigdog from West lafayette ohio

May 3, 2019

5

Well kept collectors edition 75th anniversary one of a kind. Garaged . Maintenance up to date. Sharp vented hood. Alpine stereo great speakers. All original equipment, made to enjoy the weekends and summer months

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