WICE General Policies

WICE Membership Policy

WICE membership is valid for one year from date of payment;

WICE membership is not transferable or refundable either in whole or in part;

All course participants must be members of WICE.

Your membership card will be sent within ten business days of receipt of your payment. You may use your
card to take advantage of a number of benefits and discounts (see Membership Benefits section for a list of our partners). Members enjoy free participation in the Bilingual Book Group, WICE Writers' Drop-in and the French-English Conversation group.

WICE Course Registration Policy

There are four different ways to register for a course:

1. Via the WICE website

Use your WICE login and password once you have chosen your course, and pay using your credit card via
Paypal as per instructions. An automatic e-mail confirmation with all relevant details will be
sent to you once your payment has been processed.

2. By post
Complete the online registration form and send it in with your check or credit card number to
WICE, 10 rue Tiphaine, 75015 Paris. If you have an e-mail address, an e-mail confirmation
with all relevant details will be sent to you once your check has been received.

3. By telephone
Call our office: 01 45 66 75 50 and give course information and your credit card number to
our volunteers. If you have an e-mail address, an e-mail confirmation with all relevant details
will be sent to you once your credit card has been processed.

4. In person
You may fill out a registration form at our office and pay by check, cash, or credit card on the
premises. You will be given confirmation at the time, or subsequently if you have an e-mail
address.

We encourage you sign up as early as possible to ensure a minimum enrollment level is reached two weeks
prior to the starting date. Unless otherwise noted, attendees are responsible for their own admission fees
for museum visits or tours. Therefore, please have your tickets ready at the start of the class.

WICE reserves the right to change the time, date or place of a program or to cancel if the event is
under-enrolled, or for other valid reasons. We will notify registrants of any changes and, in the case of
cancellations by WICE, issue vouchers or refunds. WICE tries to reschedule cancelled programs, giving
priority to those who originally signed up.

Last-Minute Sign-Ups

Unless otherwise indicated, you may enroll in a program at the last minute if there is space available. You
must call first, and plan to arrive 10-15 minutes early so you can be registered. WICE programs are limited
to a specific number of participants, especially for museum visits and walking tours. To avoid being turned
away, please call in advance.

Waiting List

If the program is over-subscribed, you will be notified and placed on the waiting list. If your payment as processed a full refund, credit or vouchers are provided to those on the list who do not ultimately get into the program.

Policy on Strikes

WICE stays open and holds classes during transportation strikes and political protests, except in rare
instances when we judge the safety of our volunteers and participants to be in jeopardy. Unless you are
otherwise notified, please assume that a given program is going ahead as scheduled. Call WICE to confirm
if you are in doubt.

WICE Course Cancellation Policy

WICE courses are of several types

Single session: only one meeting

Multi-session: several meetings payable as an integral series

Flexible multi-session: several meetings payable on an individual meeting basis*

YOU CANCEL

YOU GET

seven days or more before course start

a voucher (valid six months) or a refund (less a 10€ processing fee)

less than seven days before course start

a voucher or a refund ONLY if a replacement person is found

if you miss a class or a session

no refund or voucher will be issued

*PLEASE NOTE: In the case of flexible multi-session enrollment, cancellation of an individual session must be completed no fewer than seven days in advance of the first session to be eligible for a refund or voucher.