Vier 4D feedback

Moderator

Full Marketplace

* What did you order?* When did you order?* Did you order directly from the company, or through a distributor or a dealer?* How was the communication?* How easy was it to pay?* How long did it take to ship?* Was the quality appropriate for the price, in your opinion?* Did the item look like the sales pictures?* Were you satisfied with the product?* If you weren't satisfied, how did the company solve your problem?* Would you order from this company again?* Would you buy this company's products second-hand?
* Any additional words/thoughts on this company?

Moderator

Full Marketplace

* What did you order? Will (blank)* When did you order? Mid March 2011 (4D ordering period)* Did you order directly from the company, or through a distributor or a dealer? From 4D mall.* How was the communication? Friendly & fast: When there was a misunderstanding about the payment, they were nice to deal with and everything was solved the following day.* How easy was it to pay? Easy / online payment.* How long did it take to ship? 1 month, they followed their announced schedule perfectly.* Was the quality appropriate for the price, in your opinion? A typical price for 1/3 head.* Did the item look like the sales pictures? Yes.* Were you satisfied with the product? Yes.* If you weren't satisfied, how did the company solve your problem? N/A* Would you order from this company again? Yes.* Would you buy this company's products second-hand? Yes, but depends on the item condition.

Full Marketplace

* Did you order directly from the company, or through a distributor or a dealer?
Directly from the company.

* How was the communication?
Prompt and friendly. Doogi was kind enough to accommodate my request for cheaper shipping.
My package was sent by airmail instead of EMS. Emailing is faster than the Q&A board.

* How easy was it to pay?
Easy via paypal, but I needed to use IE instead of Firefox to check out.

* How long did it take to ship?
They shipped 3 days after I ordered and arrived 1 week 5 days later via airmail.

* Was the quality appropriate for the price, in your opinion?
Yes, 4d makes the best eyelashes for dolls in my opinion.
The hairs are very fine and beautifully arranged.

* Did the item look like the sales pictures?
Yes.

* Were you satisfied with the product?
Very, I'm always pleased with the quality of their products.

* If you weren't satisfied, how did the company solve your problem?
--

* Would you order from this company again?
Yes, definitely.

* Would you buy this company's products second-hand?
Yes, depending on condition.

Full Marketplace

* What did you order? 8 x pairs Eyelashes* When did you order? Feb 2012* Did you order directly from the company, or through a distributor or a dealer? Company* How was the communication? Awesome, Doogi is the best!!* How easy was it to pay? Yes, via PayPal* How long did it take to ship? 13 days (per communication it was shipped International Air Mail)* Was the quality appropriate for the price, in your opinion? Absolutely* Did the item look like the sales pictures? Yes* Were you satisfied with the product? Absolutely* If you weren't satisfied, how did the company solve your problem? N/A* Would you order from this company again? Absolutely* Would you buy this company's products second-hand? Yes
* Any additional words/thoughts on this company? Instead of EMS shipping which would have been more than my order, I had it shipped International Air Mail which only cost me $8 for the shipping. You have to correspond with Doogi at 4D to get an Air Mail shipping quote. He is very prompt in response and understanding.

Full Marketplace

* Did you order directly from the company, or through a distributor or a dealer?
Directly from the company.

* How was the communication?
I had some trouble proceeding to checkout, so I posted on their site asking for help. I also requested airmail instead of EMS for shipping. Doogi took a few days to respond, but was very friendly and helpful. The rest of the correspondence was via email after that, and responses were much quicker.

* How easy was it to pay?
Easy via paypal.

* How long did it take to ship?
They shipped 2 days after payment.

* Was the quality appropriate for the price, in your opinion?
Yes-- I'd say the quality is superb.

* Did the item look like the sales pictures?
Yes.

* Were you satisfied with the product?
Yes, as always. Eyelashes from 4D are still my favorite.

* If you weren't satisfied, how did the company solve your problem?
--

* Would you order from this company again?
Yes, definitely.

* Would you buy this company's products second-hand?
Probably. Depends on the type of item and its condition.

Full Marketplace

* Did you order directly from the company, or through a distributor or a dealer? directly from company

* How was the communication? Their site wasn't working for me (although I had ordered from them years ago and had an account, or should have). But I emailed them and they got back to me immediately, let me know the item was still available and just had me order it through an email. It took a few email exchanges to get the shipping fee and other info but it all went quickly and smoothly.

* How easy was it to pay? Easy, through the email, by PayPal

* How long did it take to ship? I got a shipping notice very quickly and received the item in less than a week from ordering it.

* Was the quality appropriate for the price, in your opinion? The quality is fantastic but it is a pricey item. It was worth it to me, but I think that would be relative to who is buying it.

* Did the item look like the sales pictures? Yes

* Were you satisfied with the product? Yes

* If you weren't satisfied, how did the company solve your problem? n/a

* Would you order from this company again? Yes

* Would you buy this company's products second-hand? That would depend on the second-hand seller!

* Any additional words/thoughts on this company? They included a couple of bags of snacks and they were delicious!