Configuring QnA

Select the placed QnA component to access and select the Configure icon which opens the edit dialog.

Settings tab

Under the Settings tab, specify settings for topics (questions) and replies (answers) :

Topics Per Page
Defines the number of questions/posts shown per page. Default is 10.

Moderated
If checked, posting of topics and comments must be approved before they will appear on a publish site. Default is unchecked.

Closed
If checked, the forum is closed to new questions and comments. Default is unchecked.

Rich Text Editor
If checked, topics and comments may be entered with markup. Default is unchecked.

Allow Tagging
If checked, allow members to add tag labels to their post (see Tag field tab). Default is unchecked.

Allow File Uploads
If checked, allow file attachments to be added to the question or comment. Default is unchecked.

Max File Size
Relevant only if Allow File Uploads is checked. This field will limit the size (in bytes) of an uploaded file. Default is 104857600 (10 Mb).

Allowed File Types
Relevant only if Allow File Uploads is checked. A comma separated list of file extensions with the "dot" separater. For example : .jpg, .jpeg, .png, .doc, .docx, .pdf. If any file types are specifed, then those not specified will not be allowed to be uploaded. Default is none specified such thatall file types are allowed.

Flag Posts
If checked, allow members to flag others' questions or answers as inappropriate. Default is unchecked.

Flag Reason List
If checked, allow members to choose, from a drop-down list, their reason for flagging a question or answer as inappropriate. Default is unchecked.

Custom Flag Reason
If checked, allow members to enter their own reason for flagging a question or answer as inappropriate. Default is unchecked.

Moderation Threshold
Enter the number of times a question or answer has to be flagged by members before moderators are notified. Default is 1 ( one time).

Flagging Limit
Enter the number of times a question or answer has to be flagged before it is hidden from public view. If set to -1, the flagged question or answer is never hidden from public view. Else, this number must be greater than or equal to the Moderation Threshold. Default is 5.

Tag field tab

Under the Tag field tab, the tags which may be applied, if allowed under the Settings tab, are limited according to namespaces chosen.

Allowed Namespaces
Relevant if Allow Tagging is checked under the Settings tab. The tags which may be applied are limited to those within the namespace categories checked. The list of namespaces includes "Standard Tags" (the default namespace) as well as "Include All Tags". Default is none checked, which means all namespaces are allowed.

Suggestion Limit
Enter the number of tags to be displayed as a suggestion to the member posting to the forum. A value of -1 means no limits. Default is 0.

Sort Settings tab

Under the Sort Settings tab, specify how the posted comments are sorted when displayed.

Sort By
Check all allowed sort selections : Newest, Oldest, Last Updated, Most Viewed, Most Active, Most Followed and Most Liked. Default is Newest, Oldest, Last Updated.

Set as Default
Pull down to select one of the checked sort options to appear as the default. Default is Newest.

Select Time Options for Analytics Sorting
Pull down to select one of All, Last 24 Hours, Last 7 Days, Last 30 Days. Default is All.

Site Visitor Experience

Identifying Answers

One answer can be marked as a correct or useful answer using the Select Answer button. Once a Question is marked as Answered, another answer cannot be selected until the first one has been unselected using the Unmark Chosen Answer button.

Once selected as a viable answer, it may be unselected using the Unmark Chosen Answer button.

Once an answer is selected as the viable answer, an indication that the question has been Answered is displayed next to the question topic on the main QnA page.

Moderators and Administrators

When the signed in user has moderator or administrator privileges, they are able to perform the moderation tasks permitted by the configuration of the component, regardless of who authored the question or answer.

They also have the ability to identify answers.

Members

When the site visitor is signed in, depending on the configuration, they may

post a new question

edit or delete questions they authored

may also flag others' questions or answers

may identify answers for questions they authored

Anonymous

Site visitors who are not signed in may only read posted questions and answers, translate them if supported, but may not add neither a question nor answer, nor flag others' posts.

Additional Information

More information may be found on the QnA Essentials page for developers.