I've got exactly the same problem!!! I took a day off work yesterday so my NBN could supposedly be connected and the technician could access the port in my house. Still no internet!!! The technician was in and out as he had to access the pit somewhere down the road, etc. Told me when he'd finish that it would only take 30 minutes as my node had to be switched over and then I would be up and running.

Called TPG just after 5pm last night as still had no internet yet the router was configured correctly and my laptop and phones were both picking up the wireless but no internet. After the usual rubbish of going through the router info they tested the connection and surprise, surprise, no connection! Was told they would escalate it to the technician immediately who would get in touch. Still no contact from anyone apart from a text this morning saying that if I had any queries to email an email address which I did. Still no response.

Mind you my friend who is just up the road, was connected to her NBN at 7:30am this morning by Aussie NBN with no problems at all.

It looks like I'm paying for something that I don't even have access to and therefore I'm going to have to make numerous phone calls to get the bill adjusted or get the Ombudsman involved. Not happy at all Should have just gone with another provider

NBNco guy came in on Friday 20 July at 11am and i took a day off from work, NBN TPG worked from Friday 11:30am only to Saturday 6:30pm...i got no internet on Saturday night all Sunday until Monday 23 July, i rang TPG on sunday the 22 July morning and been told that one engineer will contact me within 24 hrs, stayed at home all Sunday and no one from TPG call me back!!

rang TPG again at Sunday night and i threatens TPG to report this issue to ACCC and Ombusman and TPG told me tomorrow (today Monday 23 July) my internet will back to work, Monday 23 July when i was at work TPG rang at 11:27am and he told me the internet back to normal but im at work can’t use it, back home from work and only found the internet back off again on the same time at 6:30pm what the ****