Bad customer service and pain in the ass site

Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.
The community moderator provided the following reason for archiving:
Duplicate

I have purchased the Ego mower, Ego blower, Ego hedge trimmer and the Ego trimmer. I WAS happy with everything until I had a problem with the battery on my mower. I called them and was helped with a nice lady and after jumping through all of there hoops even having to call Home depot corporate to get a copy of my receipt they sent me an email on Sept 12 stating the would be sending me a new battery and I would have it in 5-7 days. It is now Oct 3 and I have not received the battery and have emailed them 3 times over the last 10 days and have not gotten a response. I have been borrowing my neighbors gas mower to mow my yard and I guess I will be purchasing a new mower seeing the season is almost over here. It will not be a Ego mower.