The more you fly, the faster you'll enjoy benefits like priority boarding; or earn points to unlock Points Club, where you'll enjoy benefits like lounge access, or The Qantas Club to start your journey off right.

Booking help

In addition to making bookings on qantas.com, bookings can be made through Qantas Contact Centres. Bookings and changes (where allowed) may also be available at selected Qantas airport locations and through webchat and selected social media channels in some countries. There is no booking fee when you book your flights on qantas.com (other fees may apply). A fee applies for bookings made or changed through Qantas Contact Centres, Qantas airport locations, and social media.

If you're calling our contact centres in Australia or New Zealand you may be offered our call-back service.

Our call-back service means you'll no longer have to wait on the line to hold your place in the call queue. If you opt-in to this service, simply select your preferred call-back number and we'll let you know when one of our telephone consultants will call you back.

It's all part of our ongoing plan to make it easier and quicker for our customers to call us. If you have any feedback on our new call-back service, be sure to let the team know when you next give us a call.

Calls from mobile phones: Network providers may impose additional fees or charges for calls made from your mobile, including toll free numbers. Check with your provider before calling.