in need of technical support

As for mine, I did that just because I said I would (was in the middle of a ADL when I was trying to help earlier) but it looks like I'm running driver version 6.14.0010.7256 on a ATI Radeon HD 4600 AGP. I can verify that driver works, with minor artifacts. (Some are a bit annoying but nothing I can do at the moment)

A tip for reinstalling drivers if you need to do taht, get Driver Fusion. That's the best way to make sure you can scrub your drivers clean out. It's the update to a old tool people might remember. ^^

And since it's different than what you expected, you might want to see if there is a downgrade for that particular one. That's not ati ^^.