16 comments:

Anonymous
said...

The doctor and his nurse (office was in his house and his office staff was all related) when I was 5 or 6 was not opposed to answering his phone at any time of day or night, but this kind of question seems like one of your hand-holding ones.

I have a mentally ill client who does things like that, I figure it is part of his illness. I ask him point blank, why do you think I am workind at 7 PM on Sunday night? Or what are normal business hours ? Or didn't we speak about this 2 days ago ? It seems to focus him on reality.

I think people are up at night and bored. One of the most common calls we get an emergency are people grooming their cat or dog at 2am-- they tried to cut out a mat with scissors and cut a chunk out of the animal instead. What the hell are you doing cutting mats out at 2am?

this is why I tell people at my pharmacy after 5pm has passed that there is a good chance the doctor is out of the office and that even though I am sending the fax right now, the doctor will probably not get it until the next business day... this just shows they don't listen or well think!

As someone who works both in a pharm and Drs office- I can't tell you how many times I've had the "Your dr did not get back to us yet"/"No we didn't hear from the pharm yet" convo. It's absolutely maddening how "Johnny come lately" people are

Good gravy. Yeah, if you HAD been at the office and they hadn't faxed it, he WOULD have called the pharmacy back. Guaranteed. I'm surprised he waited until 11:37 PM. Somewhere he has decided this process benefits from his micromanagement.

Shhesh. I know we only hear about your oddballs...but on a percentage how many of the pages that you return at crazy hours are for legitimate stuff??... Coz you sure seem to have a heck of a lot that are not!! Are these guys prompted by the message service that it really needs to be urgent?

Welcome to my whining!

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