Forwarding Messages

FWD_EDGE_ADJ Messages

Explanation A runtime error occurred in GSR adj's engine layer. The reason for the failure is displayed. Please call Cisco Support with the error information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

FWD_HAL Messages

Explanation A runtime error occurred while trying to access the specified field of the specified object in the Platform Independent SW Data Structures. The reason for the failure is also displayed. Please call Cisco Support with the error information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message

%FORWARDING-FWD_HAL-2-ADJ_ERR GSR adj internal error: [chars]

Explanation A runtime error occurred in GSR adj module. The reason for the failure is also displayed. Please call Cisco Support with the error information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Explanation A runtime error occurred while trying to walk and update dependent objects in the forwarding chain. The reason for the failure is also displayed. Please call Cisco Support with the error information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message

%FORWARDING-FWD_HAL-2-ECD_ERR GSR ECD internal error: [chars]

Explanation A runtime error occurred in GSR ecd module. The reason for the failure is also displayed. Please call Cisco Support with the error information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message

%FORWARDING-FWD_HAL-2-ECD_TRKR_ERR GSR ECD internal error: [chars]

Explanation A runtime error occurred in GSR ecd tracker module. The reason for the failure is also displayed. Please call Cisco Support with the error information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Explanation A runtime error occurred while apply the Fast convergence CLI. The reason for the failure is also displayed. Please call Cisco Support with the error information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message

%FORWARDING-FWD_HAL-2-HW_OCE_NULL --

Explanation A runtime error occurred in GSR MPLS module. The reason for the failure is also displayed. Please call Cisco Support with the error information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message

%FORWARDING-FWD_HAL-2-IDB_ERR GSR IDB internal error: [chars]

Explanation A runtime error occurred in GSR IDB module. The reason for the failure is also displayed. Please call Cisco Support with the error information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message

%FORWARDING-FWD_HAL-2-INIT [chars], error: [dec] [chars]

Explanation A runtime error occurred while initializing GSR Hardware Abstraction Layer (HAL) module. The reason for the failure is displayed. Please call Cisco Support with the error information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Explanation A runtime error occurred in GSR FIB module. The reason for the failure is also displayed. Please call Cisco Support with the error information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message

%FORWARDING-FWD_HAL-2-LDI_ERR GSR loadinfo internal error: [chars]

Explanation A runtime error occurred in GSR loadinfo module. The reason for the failure is also displayed. Please call Cisco Support with the error information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Explanation A runtime error occurred in GSR mpls module. The reason for the failure is also displayed. Please call Cisco Support with the error information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Explanation A runtime error occurred while connecting to SysDB Please call Cisco Support with the error information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message

%FORWARDING-FWD_HAL-2-PBTS_NULL_LDI --

Explanation --

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message

%FORWARDING-FWD_HAL-2-PFX_ERR GSR prefix internal error: [chars]

Explanation A runtime error occurred in GSR prefix module. The reason for the failure is also displayed. Please call Cisco Support with the error information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message

%FORWARDING-FWD_HAL-2-SHMWIN_ERR [chars], error: [dec] [chars]

Explanation A runtime error occurred while operating on a shared memory window. The reason for the failure is displayed. Please call Cisco Support with the error information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Explanation A runtime error occurred while trying to register the specified interface with Stats module for statistics collection. The reason for the failure is also displayed. Please call Cisco Support with the error information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Explanation A runtime error occurred while trying to unregister the specified interface from Stats module for statistics collection. The reason for the failure is also displayed. Please call Cisco Support with the error information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Explanation A validation error occurred while doing an LSP/TE statistics operation. Please call Cisco Support with the error information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Explanation A runtime error occurred in GSR L3VPNOIP module. The reason for the failure is also displayed. Please call Cisco Support with the error information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Explanation The FIB encountered an unrecoverable error after one or more crashes. It is attempting to purge all hardware and software resources before starting a clean initialization. The platform does not support hardware resource recovery and is resetting the line card to recover all hardware resources. Please call Cisco Support with the error information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message

%FORWARDING-FWD_HAL-2-USED_BY_BGP_STATUS_CHANGE Used by BGP status changed from [chars] to [chars] on obj 0x[pointer]

Explanation Used by BGP status on the loadinfo changed. This is not generally expected and config needs to be examined to understand the cause. Please call Cisco Support with the error information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Explanation A runtime error occurred, whereby Platform Manager returned an unexpected error while looking up an interface. If the error is 'Resource temporarily unavailable' then the error is not fatal. Any other error is unexpected, and more serious.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Explanation An error was encountered while processing a notification of a change to the packet path info for one or more adjacencies. Forwarding for the affected adjacencies may now be inconsistent.

Recommended Action Restarting the affected client may solve the issue. If not, Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Explanation An error was encountered while processing a message of the given type from client for HAL notifications of changes to the packet path info for adjacencies for a given interface type. Forwarding for the affected adjacencies may now be inconsistent.

Recommended Action Restarting the affected client may solve the issue. If not, Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message

%FORWARDING-FWD_HAL-6-CHANGE_MTRIE_MODE_CLI_INFO WARNING: Mtrie mode you selected will only take effect on Engine 3 linecards and will be effective on each linecard after it has been reloaded. Please reload using the command: hw-module reload location r/s/CPU0

Explanation This command requires reprogramming all the prefixes in the LC hardware.

FWD_L2HAL Messages

Explanation A runtime error occurred while trying to access the specified field of the specified object in the Platform Independent SW Data Structures. The reason for the failure is also displayed. Please call Cisco Support with the error information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Explanation A runtime error occurred in GSR L2HAL module. The reason for the failure is also displayed. Please call Cisco Support with the error information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Explanation A runtime error occurred while trying to walk and update dependent objects in the forwarding chain. The reason for the failure is also displayed. Please call Cisco Support with the error information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Explanation A runtime error occurred in GSR L2HAL module. The reason for the failure is also displayed. Please call Cisco Support with the error information.

Recommended Action Revert the config wherever the same LC is configured as both edge facing and core facing card.

Error Message

%FORWARDING-FWD_L2HAL-2-CONFIG_NOT_VALID Engine 3 LC cannot have different types of encaps under same bridge domain. Revert those configs.

Explanation A runtime error occurred in GSR L2HAL module. The reason for the failure is also displayed. Please call Cisco Support with the error information.

Recommended Action Revert the configurations wherever the LC have different types of encapsulation under same bridge domain.

Error Message

%FORWARDING-FWD_L2HAL-2-HW_OCE_NULL --

Explanation A runtime error occurred in GSR MPLS module. The reason for the failure is also displayed. Please call Cisco Support with the error information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Explanation A runtime error occurred in GSR L2 FIB module. The reason for the failure is also displayed. Please call Cisco Support with the error information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message

%FORWARDING-FWD_L2HAL-2-SHMWIN_ERR [chars], error: [dec] [chars]

Explanation A runtime error occurred while operating on a shared memory window. The reason for the failure is displayed. Please call Cisco Support with the error information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Explanation A transient error occurred while initializing GSR Layer 2 VPN Hardware Abstraction Layer (L2 HAL) module. The reason for the failure is displayed. No action is required as this does not affect the forwarding operation.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message

%FORWARDING-FWD_L2HAL-6-INIT_RETRY [chars], error: [dec] ([chars])

Explanation A transient error occurred while initializing GSR Layer 2 VPN Hardware Abstraction Layer (L2 HAL) module. The reason for the failure is displayed. No action is required as this initialization will be retried.

Recommended Action Please collect console logs and identify both PD_UPDATE failure and FIB PLATF_UPD_FAIL message to correlate the root cause of the failure. Recommended action need to be driven as per the 'FORWARDING FIB PLATF_UPD_FAIL' message.

Recommended Action Please collect console logs and identify both PD_UPDATE failure and FIB PLATF_UPD_FAIL message to correlate the root cause of the failure. Recommende action needs to be driven as per the 'FORWARDING FIB PLATF_UPD_FAIL' message.

IP_TUNNEL Messages

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Explanation IP tunnel MA failed to add a tunnel to one of its database. This may result in inconsistent behavior for this tunnel and/or errors in modifying/deleting this tunnel.

Recommended Action process restart tunl_gre_ma

Error Message

%FORWARDING-IP_TUNNEL-3-DEST_LOCAL Tunnel-IP MA: Interface tunnel-ip [unsigned int] uses destination [chars], which is a local IP address on interface CH[hex]. This is not allowed and tunnel interface state will remain DOWN.

Explanation It is invalid for a tunnel destination to be a local IP address. When this message is displayed, the user must change the tunnel destination or change the IP address on the local interface. When this is corrected, the tunnel will re-evaluate its state and come UP if possible.

Recommended Action Change the tunnel destination or change the IP address on local interface.

Error Message

%FORWARDING-IP_TUNNEL-3-DEST_TUNL Tunnel-IP MA: Interface tunnel-ip [unsigned int] with destination [chars] is reachable through another tunnel, interface 'CH[hex]'. This is not allowed and the tunnel interface state will remain DOWN.

Explanation 'On some platforms, it is invalid for a tunnel to be reachable through ' 'another tunnel. This is because the platform cannot encapsulate the ' 'packet more than once on the same router. When this message is ' 'displayed, the user must change the tunnel destination or change the ' 'route that makes the tunnel reachable. When this is corrected, the ' 'tunnel will re-evaluate its state and come UP if possible.

Recommended Action Change the tunnel destination or change the route that makes the tunnel reachable.

Recommended Action Please provide the output of the following command: show tech-support tunnel-ip

Error Message

%FORWARDING-IP_TUNNEL-3-EAIDB EA IDB error: [chars]

Explanation EA IDB related error.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message

%FORWARDING-IP_TUNNEL-3-FEA FEA internal error: [chars]

Explanation FEA internal error.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message

%FORWARDING-IP_TUNNEL-3-NETIOIDB NetIO IDB error: [chars]

Explanation NetIO IDB related error.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Recommended Action The P2MP tunnel fails to program the tunnel information updates. To recover, please try: shut and no shut the tunnel source interface, or restart the gre_ipip_ea process. For further action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

%FORWARDING-IP_TUNNEL-3-SRC_DST_CONFLICT Tunnel-IP MA: Interface tunnel-ip[unsigned int] uses source [chars] and destination [chars] which is in conflict with src-dst pair of tunnel-ip[unsigned int]. This is not allowed and for that reason tunnel-ip[unsigned int] state will remain DOWN.

Explanation It is not allowed to configure a tunnel with same pair of source and destination as an existing tunnel in the system. On display of this message user must change the source address or destination address to a unique pair of addresses that does not exist in the system. On successful resolution of this conflict will bring the tunnel interface state back to UP state, if other criteria to bring the interface satisfied.

Recommended Action Modify source or destination address of the tunnel that caused the conflict to make a unique par of source and destination that does not exist on the box.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message

%FORWARDING-IP_TUNNEL-3-UNSUP_PROTO Unsupported protocol [[dec]]

Explanation Unsupported protocol.

Recommended Action No action is required.

Error Message

%FORWARDING-IP_TUNNEL-3-VERSION GRE tunnel packet received with bad version number ([dec])

Explanation A GRE tunnel packet was received with a bad version number.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Explanation The Tunnel-IP EA process has retried programming tunnel interface(s) because other processes are not ready.

Recommended Action If the retry does not succeeded in some time, remove and re-create the tunnel.

Error Message

%FORWARDING-IP_TUNNEL-4-ENCAP IP Tunnel Encapsulation fail: [chars]

Explanation Failed to encapsulate the packet.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Explanation The Tunnel-IP EA needed to reset its shared memory due to a non-graceful reset scenario. The Tunnel-IP EA may have crashed due to a problem in its own process, or it may have induced a crash on itself due to a critical client error.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.