everything about the clinic [Wayne State Universtity] seemed good to me. i had never been to another one but its definitely scary going in and they know how to talk and treat everyone going through this. their on call service is also great. i once called at 4 am and the doctor called me right away... they were phenomenal. i would call with everything because it was such an unknown and scary time i was going through, esp when getting sick but they were always there for me with advice and their calming nature.

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Age

29

Treated

2015

Success with this Doc

Yes

Race

Ashkenazi Jewish

Income

$50K - $99K

Occupation

Marketer or PR

Order & Number of Docs Seen

2nd of 2 Docs

Treatment

1 IVF

Diagnosis

PCOS

10

Describe your experience with Wayne State University.

everything about the clinic seemed good to me. i had never been to another one but its definitely scary going in and they know how to talk and treat everyone going through this. their on call service is also great. i once called at 4 am and the doctor called me right away

During treatment, did you feel like you were treated like a number or a human?

I had seen a different doctor in the practice when i had my ivf but i got sick and ended up seeing Dr. Awanuga during the time as well because my doctor was out of town. When i started again, my other doctor was no longer in the practice so I started seeing Dr. Awanuga and the second i walked in (3 years later) he knew exactly who I was from what had happened to me.

Describe your experience with your nurse.

they were phenomenal. i would call with everything because it was such an unknown and scary time i was going through, esp when getting sick but they were always there for me with advice and their calming nature.

How was your experience with Awoniyi Awonuga?

see my previous message about him. the caring and compassion and knowledge about everything and me was great. and really helped calm my nerves. he explains everything and puts up with my crazy questions and neurosis

What one piece of advice would you give a prospective patient of Awoniyi Awonuga?

listen to what he has to say. he knows what hes talking about. and has plenty of experience.

Describe the costs associated with your care under Awoniyi Awonuga.

it was all based on insurance. anything done up to an official diagnosis of ivf was covered by insurance with co-pay. once i started the treatments my insurance did not cover but payment plans were set in place and eventually we were able to pay in full

10

Doctor

Awoniyi Awonuga

Communication

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

Wayne State University

Southfield

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

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2

Age

40 - 41

Treated

2014 - 2015

Success with this Doc

No

Treatment

3 IUI, Donor Sperm

Diagnosis

—

2

They [nurses at Wayne State - Southfield] were very good, but displayed frustration with my questions....They called in a prescription, but forgot to order sharps so that I could administer the medication myself on a weekend day...It [cost] was a lot. My insurance covered nothing...

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Age

40 - 41

Treated

2014 - 2015

Success with this Doc

No

Race

Prefer not to answer

Income

—

Occupation

—

Order & Number of Docs Seen

2nd of 3 Docs

Treatment

3 IUI, Donor Sperm

Diagnosis

—

2

During treatment, did you feel like you were treated like a number or a human?

Office seemed interested in making money

Describe your experience with the nursing staff.

They were very good, but displayed frustration with my questions.

What specific things went wrong at this clinic?

Failed to call in prescriptions to pharmacy

Failed to send your chart to another clinic

Lost results

Failed to convey critical information

How was your experience with Elizabeth Puscheck?

She was fine, but I wish she would have explained my chances of getting pregnant a bit more. Everything seemed wishy-washy.

What one piece of advice would you give a prospective patient of Elizabeth Puscheck?

Do your homework. Be prepared to pay a lot of money.

Describe the costs associated with your care under Elizabeth Puscheck.