O2 & Plusnet win big at uSwitch Broadband Awards

O2 and Plusnet swept all before them at last night’s uSwitch Broadband Awards 2012, held at London's Paramount bar in Centre Point.

Hosted by Greg Davies of The Inbetweeners and We Are Klang-fame, the ceremony saw O2 scoop a whopping five awards, including Best Broadband Provider, Fastest Mobile Broadband and Best Broadband and Home Phone.

In second place on the night was Plusnet with an impressive four gongs, taking in the prestigious Best Customer Rated award, as well as Best Value Home Broadband and Most Likely to Be Recommended.

Notable other wins included Virgin Media, whose fibre optic broadband network helped it to grab the Fastest Home Broadband award, and Best Broadband Innovation for TalkTalk for its HomeSafe security service.

Sky and BT’s TV offerings were locked in a dead heat, meanwhile, scooping Best TV Service and Best Broadband and TV respectively.

Ernest Doku, communications expert at uSwitch.com, said: “With super-fast speeds currently a hot topic and the home broadband market more fiercely competitive than ever before, it’s certainly an incredibly exciting and challenging time for the industry and consumers alike.

“Most importantly, services are improving and providers have recognised that value-adds and customer support are becoming as important as low prices to appeal to savvy consumers.

“These awards show that in a competitive market, some providers are managing to stand out from the crowd for all the right reasons, making it a compelling reason for consumers to select the right package.

“Our awards are predominantly voted for by customers who can provide an honest and objective opinion of their providers. Overall, as consumers we should always bear in mind to our homework to ensure that we get the right package, at the right price.

“But with little between the top providers, it is all still to play for. If suppliers keep pushing the boundaries and improving their services, consumers will be the real winners.”

uSwitch Limited is authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number 312850. You can check this on the Financial Services Register by visiting the FCA website.