Once the accumulation reaches 5cm on your driveway, we will go out and clear it unless warm weather has caused it to melt to less. More service info…

Do you clear after the City plows?

Yes, as our operators make their first pass after a snowfall they record where the city plow has or has not been. When they finish their first pass they make as many return trips as necessary to clean up after city plows. More service info…

What time of day will you clear my driveway?

We operate 24 hours a day. Our start times are based solely on the snow fall. On average we will start a 10cm or less snowfall after it has fallen or a larger snowfall when 10cm is on the ground. More timing info…

When can I expect my driveway to be done after a snow event?

All of our routes are built to be completed within 6-7 hours however there are a couple factors to be taken into account like when the storm actually finishes, how much snow has fallen and what is forecasted, and will the city be clearing residential side streets or not. More timing info…

When will the laneway markers be set up and removed?

We typically install the markers 2 weeks before the start of the season and remove the laneway markers within 2 weeks of the end of the contract. More markers info…

What is your damage/repair policy?

In the event of accidental damage to property caused by driver or equipment error our operators are required to report it to the office. It is however recommended that our customers call in to verify the report. Worry Free will typically make any non urgent repairs in the spring. More urgent repairs will be resolved immediately. Worry Free Snowblowing has an excellent reputation for repairs. More damage info…

What if there is an emergency and the city plow has me blocked in?

In the event of an emergency please call our office at 613-837-4556 and we will dispatch someone to your location. With our large fleet there is always a tractor within 10 min from your house.