Contact Customer Support Team for Warranty Support

In order to help you with your warranty inquiry as quickly as possible, we ask that you provide all information as requested in this form. The more details you can provide, the better, as it will help us to best understand what you are experiencing

Please be advised we are no longer providing complimentary technical support for BlackBerry Playbook devices.
However, support options are available online to assist you. Please visit BlackBerry.com/support where you will find information on the latest software, step by step videos, answers to frequently asked questions, and more.

Requests submitted through our online web form will be responded to within the service hours below.
Service hours: 8:00 AM to 11:00 PM Eastern Time (ET) — 7 Days a Week

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selected by BlackBerry, for the following purposes: (a) BlackBerry's internal use, including without limitation (i) understanding and meeting your needs and preferences, (ii) developing new and enhancing existing services and product offerings, and (iii) managing and developing BlackBerry's business and operations, (b) any other purposes set out in BlackBerry's Privacy Policy; and (c) if you so elect below, to provide you with other information about BlackBerry and/or
BlackBerry products and/or services.