How do I receive the funds for a transaction performed on my website?

Your merchant bank is responsible for the transfer of funds, once you have settled / performed a refund, the transaction usually takes between 24 and 48 hours to reflect in your bank account. For international cards or if the amount is above R5000 it can take 3-5 working days to appear in your account. A refund on a specific transaction will take between 7 and 10 working days.

Firstly please make sure that you have settled all transactions in your MyGate Web Console: