About DLK Skin Care & Day Spa

Located in Manhattan, DLK Day Spa has been in business for more than 25 years and describes itself as the "best-kept secret on the Upper West Side." This cozy 1,000-square-foot spa's interiors are highlighted by earth tones and high ceilings with music and lighting adding to the relaxing atmosphere. There are also five treatment rooms where services are performed. DLK specializes in European-style skin care performed by European-trained aestheticians, deep-pore cleansing by full extraction, acne treatments, and anti-aging treatments. The spa prides itself on helping clients look and feel better with customized treatments such as massage, a variety of skin-care services, European facials, microdermabrasion, photorejuvenation, glycolic and enzyme peels, body waxing, and electrolysis. One of the spa's most popular facial treatments is the European Facial, which incorporates a face and shoulder massage, a full extraction of blackheads and whiteheads, gentle exfoliation, personalized mask and moisturizing treatment. DLK provides services to clients seven days a week.

Customer Reviews for
DLK Skin Care & Day Spa(8)

Not only is the space dark and dingy, but my massage therapist was terrible. Despite my asking for deep tissue, particularly on my shoulders and back, she spent most of the "massage" smearing oil onto my arms and legs with extremely calloused hands that scratched my skin. Giving *myself* a massage would have been more relaxing and effective. When I called the manager afterward to tell her what a bad experience it was, she blamed it on me... told me I should have spoken up (which I did). Heed the others' advice about horrific customer service; I should have.

JenniferM

July 2, 2012

Massage that never happened

I made an appointment here for a Swedish massage a week out. When I arrived at this small converted apartment with no air conditioning I was told that while my name was "in the book", no one had assigned a massage therapist. There were no massage therapists there so I was out of luck. I planned my whole day around this appointment and strategically scheduled it for my first day of vacation. What a disappointment! In her defense, she did try to give me a discount on my next visit but I have no interest in giving any money to a business that is incapable of taking an appointment.

tiffania.chin

January 29, 2012

Facial

Loved it

aLLYSON

June 4, 2011

DLK spa

I went to DLK while looking for a new waxer. I had a brazilian wax and she used the same stick to spread the wax throughout the whole wax.... I am not an expert but that does not seem hygenic. When I left I had so many stray hairs that were missed. I would never visit this place again and would not recommend it to anyone.

DawnB

March 6, 2010

Love this place!!!

For Christmas, I received a spafinder gift certificate and found DLK on spafinder.com. Since the location was convenient and the prices were economical, I went to try it out. I got a facial with Angela and she worked wonders on my skin! I left feeling so refreshed and relaxed. Already looking forward to my next appointment with Angela, my miracle worker! :)

BeaR

March 5, 2010

20 years of great facials and wax!

I have been going to DLK for my monthly facials/waxing since the early 90s. I recently received a SpaFinder gift card and I wouldn't go anywhere else even though I now that I could use it at hundreds of other places! I regularly do the European Facial to clean the pores and recently I started doing Microdermabrasion and Photo Rejuvenation sessions. I go to DLK for the many many years of expertise and relaxing atmosphere.

Angela N

March 5, 2010

Excellent pore cleansing facial

I am so glad I have found a place where they do full extractions! The staff here is friendly and knowledgeable and they made me feel very comfortable. I will be back ! Thank you so much!

CorporateA

March 1, 2010

Poor customer service

My only contact with this spa has been for booking/cancelling a facial. I booked online using SpaFinder, then due to scheduling conflict (as well as my impression that the spa wasn't the kind I was looking for-- I like high-end, medical spas that are staffed by nurses and doctors), called and left a message to cancel the appointment. In my message, I asked for someone to call and/or email me to confirm cancellation so that I wouldn't be charged a no-show fee, which is equal to the cost of the facial I booked. Days passed and I did not receive a call. I called them back and spoke with someone over the phone to cancel the appointment. The representative was a bit intrusive in trying to ask the reason for my cancellation and pushy in trying to get me to reschedule. I definitely appreciate people asking for feedback, but when a spa employee pressures you to book a new appointment in place of your cancelled one, it often agitates the customer and makes the spa seem desperate for business. Also, failing to call to confirm a cancellation seems a poor business practice, especially when the business charges a hefty no-show fee. I won't be going here.

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