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Sales and delivery conditions Broadcast Support

Ordering
All prices on the web page is exclusive of VAT. Order confirmation is sent to you in mail. Remember to print out the order confirmation or save it if you later need information. We keep no trade contract in a way so that you can access it later.

Order Confirmation
Once you have sent your order you will receive an email confirming that we received your order. This email contains information about what you bought, payment and delivery addresses, prices, and an estimated delivery price. We always regulate the delivery price to the actual price.

Payment & Billing
When you order from us, you have 2 options for payment:

1. Bank Transfer:

2. Credit card / PayPal:

You can also choose to pay with your credit card via PayPal. We accept many credit cards. VISA, MasterCard, American Express, JCB and many more.

Broadcast Support drag the purchase price inclusive delivery price when we have dispatched the goods to you. The estimated delivery price you see in the basket and in the order confirmation is the maximum prices you will pay for delivery. We always regulate the delivery prices to the actual price.

Security for payment by card
We have a agreement with PayPal. All transactions to PayPal for payment at broadcastsupport.eu is encrypted via SSL.

Delivery time
Delivery will be informed by e-mail. Broadcast Support can split an order into multiple deliveries each with its own invoice.

Delivery price
Besides the price of products you will also be charged for freight. When you order, we calculate a maximum delivery price. The price will always be regulated in accordance with with the actual delivery price. You can always count on the prices seen in shopping basket is the maximum amount you are charged.

Shipping
Broadcast Support use DSV for all dispatch.

Complaints - new products. Warranty 1 year
In the unlikely event that you receive a damaged or defective product, we will exchange or refund the product price via the original method of payment only. If you request a replacement, we will despatch your replacement item (subject to availability) once we receive the return. We will ask you to return the goods to us securely packaged, so they will not be damaged further. Together with a copy of the invoice. Please specify which damage.

Complaints - used products. Warranty XX days
In the unlikely event that you receive a damaged or defective product, we will exchange or refund the product price via the original method of payment only. If you request a replacement, we will despatch your replacement item (subject to availability) once we receive the return. We will ask you to return the goods to us securely packaged, so they will not be damaged further. Together with a copy of the invoice. Please specify which damage.