Superfast delivery, cheapest product by £30. Well packed and informed during the whole order process. RECOMMENDED

Very good

Very good! Can't say anything else, we were very satisfied! Thanks!

good and i hope

good and i hope

Never been called Monsieur before but I …

Never been called Monsieur before but I liked it. Managed to get an item that was out of stock everywhere else and it came so fast considering it came from France to UK. Definitely will be buying from these guys again.

Excellent service & price

Excellent service & price. Will definitely recommend Woodbrass

Super service

Super service , R A S

Very good service delivered on time

Very good service delivered on time. Easy internet site to search and pay

Good customer service over the phone …

Good customer service over the phone and swift on time delivery. Very happy with the goat skin bass drum head. Sounds great. Thanks guys.

Straightforward service, good prices

Good range of products in stock at good prices. All delivered with no fuss

Hi all.
I am a newbie drummer and was looking around for entry level electronic kits to buy... ended up with a Roland kit from Woodbrass, part of the bundle with throne etc... was a very good deal (and if you have a VAT Registered company you can buy through then you can also save the VAT!!!).
When I placed the order it was all shown as in stock but I soon had an email that said the throne was out of stock as a result of which the whole delivery would be a month or more late... sinking feeling time...
Obviously not good enough... anyway, worried by some old customer service bad reviews, I called them up and Valentin was very helpful. He apologised for their error and immediately offered an upgraded throne for no extra charge.
Within 24 hours of the original order I got the despatch email and the whole package arrived on Monday having ordered it the Friday before.
Everything came in good order with a DPD tracking facility...
As a result I would highly recommend Woodbrass. Great priced deals; option to get VAT free if a company; great customer service.
As a redult just ordered some extra parts to upgrade the kit!!
Thanks Woodbrass; Merci beaucoup Valentin!!