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Yep ... me also getting lag spike problems. Died 10 times or more because of that :/
I will explain how it happens and you will say is it same as for you or not.
Game play goes smoothly and in some moment (no real reason for this) game stops responding. After 1 minute clicking "you are disconnected" message appears. After re-login game goes smoothly as before.
I noticed some remarks about these spikes:
- PC performance doesn't affect this. I have pretty good pc right now.
- it is not ISP problem (I am sure about this 95%). Mine ISP is quite big and stable.
- after login some times appear "mouse click lag spikes" (game do not respond on mouse clicks), but after keyboard turn right/left everything fixes
- it is doesn't matter will you kill l2 process or wait till "disconnected" message appears, after relogin is everything ok.
- same lag disconnects on active character and market characters. Maybe for market character is more frequent because 3 times in a row I got lag disconnect during 20 minutes after login.

As others have pointed out, the North American Aion servers are hosted in the same facility as the EAST coast L2 servers (Phoenix and Devianne). So yes, problems at a data-centre level that affect one game may affect the other too.

Having said that, I do not think NC is incompetent enough not to provision sufficient bandwidth for both games. For what it's worth, I don't get any lag in L2 (Phoenix) or Aion (Nezekan), two servers both hosted in the same physical location.

This is not to say other people don't have problems! I myself have experienced routing issues in the past to NC's data centre. But I think NC keeps a close eye on their links to that data centre, since it is basically a single point of failure for what will be by far their most profitable game in the West. Any congestion affecting that data centre will therefore be taken very seriously. Keep bugging Support about it and hopefully they can help resolve the issue.

people need to get a clue that wehre their internet connection starts doesn't EMEDIATELY go into ncsoft network..

people thousands of miles away have to traverse a large number of routers and network exchanges to get to that point..

i don't know HOW often i've explained this in the simpliest of terms yet people ignore it.... so unfortunately i have to side with Jyrki. Reguardless of how often or how simple things are explained... people are idiots and refuse to think even halfway intelligently.

Majority of the routers/exchanges and whatnot specially some of the large backbones are not well maintained... peoples internet is slow/lackluster not because of their ISP specially usually, but the route to the other end is such a royal screwup that your lucky to even connect.

As others have pointed out, the North American Aion servers are hosted in the same facility as the EAST coast L2 servers (Phoenix and Devianne). So yes, problems at a data-centre level that affect one game may affect the other too.

This is not the case. Our East coast servers are not located in the same place as the Aion servers.

This is not the case. Our East coast servers are not located in the same place as the Aion servers.

In all these "lag" issues i've only had it really bad once and then i couldn't log on this site either. I live near Toronto.
At the risk of being shot i think its not NC problem but how the different isp get to the servers.

very few players log and write on forums,not enough time for grind and write,if they would all log and write you could see its not ''same players lag problem'' is almost ''everyone 's lag problem''
the reason ive started writing,its because i cant almost move every night in game.
if it is not a nscoft problem but a worldwide routers/connections problem that appeared some months ago,then i guess we all have to quit game......
since nscoft cant fix lag,since our internet provider cant locate the problem,then the worldwide internet is not capable of running L2???

how was L2 able to run smoothly 1 year ago?

since kamael update i begun to see my toons ''freezed'' then after 1-2 minutes the message on screen ''you have beed disconnect'',and when i was loging again i was dead from mobs that never lag......
during this dc from game i never had dc on other programs like VENT MSN

ive changed computer and internet provider trying to find out what was causing this,then i saw that most people on my clan were having same problems.
then people begun to public shout or hero shout FIX THAT LAG so i knew it was all over.

the only days i played with 0 lag was on pts.why pts was not laging at all?

since last event i almost never dc(excluding the week when the vitality pots reward was and all servers went down over and over) but i have a constant lag that becomes heavy after evenings.

This is not the case. Our East coast servers are not located in the same place as the Aion servers.

My bad - I was acting on old information. Now that I do a bit of investigating that doesn't seem to be the case.

Last time I tried though (and admittedly this was back in Aion closed beta), my route to Phoenix, and my route to Nezekan, was ~exactly~ the same up to the last hop (actually I think the servers were even on the same subnet). Ok so this doesn't necessarily mean they are in exactly the same place, but they were pretty close IAD.LLNW.NET ... northern Virginia. Possibly Reston (this is just a guess ... my employer has an office in that area though and I know that there are a heap of data centres around there).

But yeah the route seems to be different now ... doesn't even pass through the same backbone anymore (LLNW.NET for Phoenix, PCCW for Nezekan). Actually my route to the Aion servers is a lot nicer now ... only 8 hops down from 13 and a good 30-40ms less ping than to the L2 east servers. So fair enough - they aren't hosted together after all it seems.

Having said that, I've seen server/network outages affect both games at exactly the same time before.

There is no point to, the majority of the L2 community hears some of the most outlandish rumors, and immediately turns it into some amazingly stupid conspiracy theories about anything negative, and latch on to them like its biblical, and not like any sort logical explanation given is ever correct in their eyes at that point, so why waste the time?