Payment Process, Rules & FAQs

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Rules and FAQ's

Booking Process

1. Trekdi Eco Services (Trek'Di) Reserves all rights of admission for any program announced by Trek'Di division
2. Booking for all events will be done on first come first served basis.
3. Bookings for the events are to be made at the office of Trekdi Tours & Adventures by paying the fees and filling up the registration form.
4. Trekdi Tours & Adventures reserves all rights to change the venue/ Dates/ Schedule or cancel the event.
5. Participants, who have registered online will have to pay prescribed booking/ Advance as per stated in the details of the event, within one week after registration. If advance payment is not made within that one week then the registration shall be deemed to be cancelled.
6. For the events where equipment or sleeping bag is issued or rented, participants will have to pay the deposit for same at the Trek'Di office along with the event fees. The deposit can be collected from the Trek'Di office 2 days after the event. Deposit refund will be subject to the proper condition of the issued equipment. In case of damage or loss of the issued equipment, an amount which is deemed correct by Trek'Di authorities will be cut, or the refund may be refused wholly.Please NOTE following points:
1. After online registration your name will be displayed on the website. That does not mean that your seat is confirmed. It will be confirmed only after you went through proper booking process as explained above.
2. It is not essential that your name is displayed on website even after registration at Trek'Di office. The list on the website is not the final list of Trek participants. If you have registered directly at office and concerned person at Trek'Di has given you the confirmation then that is enough. You name may or may not appear on website.

Payment terms and conditions

Payment Terms and Conditions (for programs more than 7 days)
1. The participant will have to pay prescribed booking/ advance amount along with the registration form.
2. Balance payment (if any) shall be made at least 15 days before the departure date of the event. If the balance payment is not made within this period, the registration will get canceled and refund will be given according to the rules and regulations.
3. To avail a group discount, a group should have a minimum five members. Group discount is given per person and will be adjusted in final payment. (Only applicable for program of minimum 4 days duration.)
4. Event fees always include 2.58% service tax. Service tax is payable even in case of cancellation.
5. It is assumed that you have accepted all the terms and conditions and undertakings, when you enroll for an event.

Payment Options

1. Draw a cheque/ DD in favor of Trekdi Tours & Adventures, payable at Pune and mail/ courier us along with the registration form. For out station cheques (cheque drawn of any bank branch out side Pune) please add Rs 100/- extra.
2. A cheque/Demand Draft can be deposited in the ICICI bank ATM collection box along with a proper filled slip. Please refer to the ICICI bank account details for further information. Please do not forget to notify us by e-mail about all the details (your name & contact number, date & name of the event, amount transferred, cheque/DD number, when and where dropped)
3. Fees also can be transferred electronically to our ICICI bank account. Before transferring the amount you are required to confirm with the event coordinator if the seats are available. Direct payment by E- Transfer does not automatically ensure entry to the event. If amount is transferred without consulting the coordinator the registration will not be considered valid and the amount will be refunded by cheque at office.
4. You can also deposit cash in ICICI bank ATM along with properly filled slip.Please refer to the ICICI bank account details for further information. Please do not forget to notify us by e-mail about all the details (your name & contact number, date & name of the event, amount transferred, when and where droppedNOTE: Please note that your booking will not be held confirmed unless we receive the amount and all the details as mentioned above are mailed to us.

E-Transfer Account details (ICICI BANK) and Payment Process

Account Details (ICICI Bank Kothrud Branch) for E-Transfer/Cash Deposit/Cheque Deposit & Its Payment process:
Account Name:- "Trekdi Tours & Adventures"
Account No :- 033805004639
Account Type : Current
IFSC Code: ICIC0000338Email your detailsregister@trekdi.comPlease read the name carefully and do not make mistake while writing cheque or transferring MoneyPlease follow the given procedure to register for event through E-transfer
[Since the name is big, sometime it may happen that website shows that account name is mismatch, but double check account number and IFSC code, and then even if the name is not matching exactly, the transaction will get routed. Please do not forget to intimate us about your transaction details]

1. Call trek coordinator and confirm the Availability of seat

2. Transfer the money to Trek'Di ICICI account

3. Copy the transaction code and save it with yourself

4. Send a mail at register@trekdi.com containing following details(Copy this box in your email and fill appropriate details )

Name of Event for which transfer is done

Mobile No/Nos

Total number of people

Name of all Participant/s

Amount Transferred

If E-transfer

1. Transaction ID

2. Date of transaction

3. The bank from which transfer is made

If Cash Deposit

1. In which ICICI branch deposit is done

2. Date of transaction

If cheque drop

1. Name of your bank

2. Cheque Number

3. Date of drop

4. Drop at which branch/ATM

5. Proper receipt of the transaction will be given to you when you visit office or
on the trek day (whichever is earlier)6. Registration will not be considered Valid till we receive the email and
confirmation of your seat is given by reply to your e-mailNote: A valid Receipt from Trekdi Tours & Adventures Office is the only confirmation of enrollment to the event. In case of E-transfer, the participant should provide us with all the information mentioned above to confirm his/her seat and only email reply from events@trekdi.com confirming your seat will be considered valid.

Cancellation and Refund Policy

Cancellation Policy For Events More than 4 Days Treks
1. Any cancellation request by participant(s) should be made in proper format at Tekdi Eco Services office. The refund (if any) will be given within 15 days after the event is over, irrespective of cancellation date on the cancellation request form.
2. Refund will be paid only by cheque within 15 days after the event is over, irrespective of your mode of payment.
3. Transfer of booking will be permitted where feasible and will be at the discretion of the management.
4. Tekdi Eco Services reserves all rights to modify/change the camp/program and to prepone (advance)/postpone the event and Tekdi Eco Services will not be liable to refund booking charges in such a case.
5. Tekdi Eco Services reserves all rights to cancel any event. In that case only, all fees accepted as 'event charges' will be refunded within 15 days after date of cancellation.
6. In case of cancellation of any event due to reasons beyond control (like Natural calamities, riots, political uncertainty, public transport failure etc. ) of Tekdi Eco Services, no refund shall be payable.
7. Refund Norms
-90% refund if cancellation is made more than 60 days prior to the date of departure date of the event.
-75% refund if cancellation is made more than 45 days and less than 60 days prior to the departure date of the event.
-50% refund if cancellation is made more than 30 days and less than 45 days prior to the departure date of the event.
-50% refund if cancellation is made more than 30 days and less than 45 days prior to the departure date of the event.
-NO refund will be made if cancellation is made within 15 days prior to the departure date of the event.
8. Please note that cancellation charges are calculated of the Total Amount payable and not of advance amount.
Tekdi Eco Services will not be responsible for any losses incurred for any train/air/bus/taxi bookings, hotel bookings or extension to the camp done by clients/participants (either independently or through us) due to cancellation of the event by Tekdi Eco Services. Fees accepted as event charges only will be refunded.
Cancellation Policy For Sahyadri 1 Day - 4 Days Treks
1. Cancellation Should be made in written & Trek'di specific format by E-mail or by hand. The refund will be given within a week after the event is over, irrespective of cancellation date on the cancellation request form. Verbal cancellation will not be taken into consideration.
2. Refund will be paid only by cash /cheque within 10 days after the event is over, irrespective of your mode of payment and subject to the amount of refund. Even in case of trek cancelled by TREKDI the same process will be followed.
3. Transfer of booking will be permitted where feasible and will be at the discretion of the management.
4. Tekdi Eco Services reserves all rights to modify/change the camp/program and to prepone(advance)/postpone the event and Tekdi Eco Services will not be liable to refund booking charges in such a case.
5. Tekdi Eco Services reserves all rights to cancel any event. In that case only, all fees accepted as 'event charges' will be refunded within 15 days after date of cancellation.
6. In case of cancellation of any event due to reasons beyond control (like Natural calamities, riots, political uncertainty, public transport failure etc. ) of Tekdi Eco Services, no refund shall be payable.
7. You can remit the same amount for future trek. The amount to be remitted is subject to the cancellation date. - As per the rules. *The amount remitted has to be utilized with in three month. No refund will be given against any amount remitted. Even though remitted amount is with us one will have to give confirmation of the event well in advance, last minute confirmation will not be taken into consideration if batch is full.
8. Refund Norms
-90% refund if cancellation is made more than 10 days prior to the date of departure date of the event or you can remit the full amount for future trek.*
-60% refund if cancellation is made more than 6 days(148 hours) and less than 10 days prior to the departure date of the event or you can remit the full amount for future trek.*
-40% refund if cancellation is made more than 3 days (72 hours)and less than 6 days prior to the departure date of the event or you can remit 50% amount for future trek.*
-NO refund will be made if cancellation is made within 3 days prior to the departure date of the event.
9. Please note that cancellation charges are calculated on total amount payable and not on advance amount.
Tekdi Eco Services will not be responsible for any losses incurred for any train/air/bus/taxi bookings, hotel bookings or extension to the camp done by clients/participants (either independently or through us) due to cancellation of the event by Tekdi Eco Services. Fees accepted as event charges only will be refunded.

On camp regulations

1. During the camps or treks, the participants shall abide by the instructions and decisions of the Camp Director or authorized representative of Trek'Di.
2. During the camps or treks, in case of any dispute for whatsoever reasons, the decision of the Camp Director or authorized representative of Trek'Di shall be final and binding on all the participants.
3. In the event that the participant(s) disobey the directions / instructions of the Camp Director or authorized representative of Trek'Di, the participant(s) shall be solely liable for the risks, responsibilities and consequences.
4. In case of any medical ailments, disorders etc. which the participants are suffering or have suffered from, it is his/her responsibility to inform the organizers in advance, before commencement of the camp or trek.
5. In case of any medical problems, ailments, disorders etc. or symptoms of the same, arising during the camp or trek, the participant(s) shall inform the organizers about the same, at the earliest.
6. If required, the participant(s) will have to take medical treatment from the doctor/attendant available on the campsite or from the nearest available medical center or hospital. The expenses for all medical treatment and arrangements for the same will be solely borne by the participant.
7. The Camp Director or the authorised representative shall have complete discretion to continue the camp without the participant(s) suffering from medical problem.
8. Consumption of liquor, tobacco products, cigarette etc. is strictly prohibited during the camp or trek. The trek will be considered over only when we are back to home town.
9.Each trekker shall protect the flora and fauna of the place being visited and not throw plastic, wrappers etc. on the trek.
10.Participants should not deface or damage any monument by writing or scribbling on them. Any flouting of the above two rules will be dealt with seriously, and may involve expulsion from the trek or camp, and no refund is admissible in such cases.
11· In case of any injury, sickness, accident, death or any other casualty or loss or damage of valuables or luggage or any equipment; Trekdi Tours & Adventures (Trek'Di), its instructors, organisers, volunteers or any other person involved wholly or partially, either individually or jointly, shall not be responsible in any manner for the same and no claims of the participants, parents, guardians, relatives or friends of participants will be entertained.
12. If the participants have enrolled for the activities like wildlife camping, river rafting, rappelling, rock climbing, valley crossing, river crossing or any other adventure sports/activity, then all the risks and responsibilities related to and arising from such activities shall be solely upon such participants and Trek'Di (Trekdi Tours & Adventures) shall not be liable in any manner whatsoever.

FAQ's

+ What is trekking ?
Trekking is nothing more than walking for pleasure in the wilderness, carrying all the things you require to survive in the wild.
+ Does one need to be extremely fit in order to trek ?
Not at all. One just needs to be reasonably healthy and have a liking for walking in the wilderness with a sack on your back. This basic level of fitness can be easily achieved by moderate exercise for about 15 minutes on a regular basis. That's all it takes ! Being moderately fit also means that you will enjoy the trek more.
+ How many hours of walking does a typical day of trekking involve ?
There is no 'average' value which can be given. It depends on the kind of trek, viz, Himalayan, Sahyadri or a Nature Camp. In Himalayan treks, usually 4-5 hours walking is involved. In Sahyadris, it can be stretch to about 6-7 hours. Nature camps generally involve very less walking.
+ What kind of clothes should one wear ?
Cotton garments, which are not very tight, nor so loose that you end up getting entangled in them while walking, are preferred. Avoid synthetic garments as they will not absorb sweat and and not allow your skin to breathe. Avoid jeans as they can be a nightmare to carry around in case they become wet.
+ Does one need to purchase expensive shoes for trekking ?
No. What you need are shoes with good grip on dry and wet surfaces. While most shoes will have good grip on dry surfaces, they can be extremely slippery on wet ones. You will get such shoes for about Rs. 500-600 in any multi-brand shoe-shop. Avoid buying shoes just before the trek. Use the shoes at least for a week or so before the trek. This will avoid sores and blisters during the trek.
+ What does one need to carry during a trek ?
We will provide a list of the necessary items required when you register for our programs.
+ What about protection from the cold ?
It is advisable to use a sleeping bag during a trek. In case you do not have sleeping bags, we rent them out for our programs. For all Himalayan treks, due to the extremely low temperatures, we will provide you with high quality sleeping bags fir for use in sub-zero temperatures. This cost is included in the trek fees for Himalayan treks.
+ Why don't you provide sleeping bags for the Sahyadri Programs too ?
Simply because in the Sahyadris, sleeping bags, while preferable, are not a must. So we leave the option of using one to you.
+ What about protection from the rain or snow?
You need to carry good quality rain proof clothing to protect yourself from the rain. While trekking, it is more important to protect your sack and its contents than yourself from rain. This is because if all of your clothes get wet, the rest of the trek will be a nightmare. A simple solution to keep yourself AND your sack dry is to use a 'poncho' or an 'irla'. These basically comprise of sheets of plastic which are large enough to cover yourself and your sack at the same time. They also make you look mighty funny in photographs ! They are also great to slide on the snow during Himalayan treks without getting a very cold and wet rear end.
+ What about accommodation during the treks ?
This again depends on the type of program. For Sahyadri programs, accommodation is either in high quality imported tents, or in caves ( yes, you read it right ! ) or in temples. No, don't picturise yourself sleeping in a temple with hundreds of devotees streaming in and out! These temples are all small, obscure ones, which we usually end up having all to ourselves. All our camping locations will be in places where there will be very less human activity other than ourselves. After visiting our camping locations, you will prefer using the caves / temples rather than the tents ! In Himalayan treks, accomodation will always be in tents. In nature camps, it will usually be in a dormitory in the sanctuary.
+ Why should one trek with Trek'di ?
Trekdi has extensive experience in planning and execution of treks on a professional basis in the Sahyadris. It is run by mountaineers who have explored more than 100 forts in the Sahyadris. Hundreds of participants from all over India have experienced the mystical beauty of these mountains with us. We will soon be putting up a 'testimonials' page.
+ Who are the people behind Trek'di ?
Trek'di is run by people who have grown up visiting the mountains on a regular basis. However, we believe in going beyond just visiting the mountains. We believe in taking an interest in the History, Flora and Fauna of the place. We are, in short, a group of youngsters who are in love with Nature, and want to make you fall in love with it too !
+ I wish to come for your treks. How do I register and pay you ?
You can register online on the site on a provisional basis. You can pay us by cash, cheque or DD, by visiting our office. In case that is not possible, you can send us the cheque / DD by post. Please draw crossed cheques in favor of 'Trekdi Tours & Adventures' and NOT 'Trek'Di'. In case of out-station cheques which are NOT payable at par in Pune, kindly add Rs. 60/- as out-station cheque processing charges.
Can you please help me with understanding what these Difficulty and endurance Grades are, and how you define / allocate a rating on them? Is there any standardized (HMI or other such) rating system that is in existence?
Difficulty grade deals with the actual climbing difficulty.
Endurance Grade deals with the stamina requirement and total physical strength required.
one might have to walk 10 Km on straight road in a trek then its difficulty will be (1 easy) but endurance required will be higher (3 medium to high). That's the difference between Difficulty and endurance Now lets consider difficulty level....c
Parameters on which this is decided are as follows
1. Season and climbing route (some route might be easy is summer/winter but difficult in rains or vice versa) eg. Harishchandragad in rains is hardest(5) and in summer comes to medium to high ( 3.5)
2. Difficulty level is always 3 or above if we are going to encounter any rock patch
3. Difficulty rating of rock patches depends upon the height of rock patch, available holds, risk involved
4. Difficulty rating also depends on number of rock patches we are going to encounter.
5. Some places there might not be rock patches but slippery scree or steep mud route which might be risky..then that adds to the difficulty level.>Difficulty level doesn't reflect in climbing conditions
At some treks we might make free climb on an easy rock patch
At some treks we might climb very hard rock patch with the help of trekking equipments.
Then second case is more difficult than first case but still first case is risky than second case. Our ratings doesn't indicate these conditions. Anyway we always carry safety equipments with us but do not use it unless it is very necessary. >Endurance grade Parameters
1. Total straight distance walk involved
2. Total height climb involved
3. Number of hours required to climb the mountain
4. Water availability on the trek route
5. Available resting time..
Whenever the total climbing time exceeds 2.5 Hrs we put the rating 3 and it goes on increasing according to the parameters I have mentioned above.
Anyway these parameters are revised after each trek, all parameters are reviewed ... participant feedback is taken into consideration and then rating is altered. There isn't any fixed scale on which we can rate the forts but experience and above parameters decide the ultimate rating.
However do not compare these ratings with the with the ratings of hardcore climbing activity. They have entirely different and little bit complicated system for the difficulty ratings. Their easiest level will be still categorised as hardest of regular trekking.
+ What are the dangers that could come in way during treks about which I should be aware of?
1. First and foremost danger is that if you are not paying proper attention to the route and your walking you might slip. The surfaces over which you walk could be of many types solid rock, fractured rocks, grassy, sandy, tar, dry mud, wet mud, forest litter etc. You need to pay attention to your steps carefully and walk otherwise losing your grip over the ground might lead to injuries ranging from minor scratch to fracture and if you are exposed to high heights then you may fall down and it could result in death. All these problems could be avoided by just paying attention to the road and tackling it confidently and intelligently.

2. When you are trekking outdoors you must be aware of various types of insects and animals that could cause you pain.

a. While walking quiet frequently trekker comes across a hornet, wasp, honeybee or bumble bee nest/honeycombs. These insects can get disturbed with smoke, sudden and fast motions or loud sound and the one who disturbs these insects pays its price dearly. So best is to avoid such acts and keep a lookout on such things in outdoors so that you do not make any mistake in ignorance

b. While peeping or putting hand in any rocky crack or a crack in wood just look carefully before you touch it. Also while sitting on any stray rock, while stopping to drink water in any natural water source you must look around. Snakes and Scorpions are two threats in such acts. In India we have wide variety of snakes and scorpions. Very small percentage of total species in India are actually venomous snakes but they occur in pretty good numbers and hence we must be careful. Most of the scorpion species are venomous and its bite could be potent for human beings. It is not necessary that every time you come across a snake or scorpion who are venomous but it is better to be cautious. Taking care of these factors is also important while selecting camping spot. It should be away from activity area of reptiles. Spraying strong odor chemicals around your campsite would prevent at least 90% chances of reptile penetration in your campsite.

c. When you walk in jungles where there is good mammal sightings you must be cautious against variety of animals. In India you must take precautions from solitary Indian Gaur (wrongly known as bison) or Gaur flock with fawns, Elephants, Sloth bear, Leopard, Tiger, wild buffalos, domestic buffalos but which are not used to human presence except their owners . Among these I would say herbivorous animals are more dangerous than carnivorous animals. You must take more precautions against elephants, gaurs, bears than any other animals. It is best to be alert from all these animals and keep safe distance even if you have a direct encounter.

+ What if my question is not answered here ?

Great ! We would like to make this list as comprehensive as possible. So drop us a mail at events@trekdi.com. Or call us on our numbers. Or visit our office. See the 'Contact Us' page for details

Statutory Warning : Rock Climbing, Rappelling, Trekking or any adventure activity is potentially risky. For all these events you are at your own risk. Any Owner, Director or employee of Trekdi Tours & Adventures will not be held responsible for any accident or compensation in whatsoever manner.