Accomplishments

Aircraft Maintenance

In recent years, this company invested a lot of effort in its growth. Despite a significant investment in the maintenance department, the team was having trouble keeping up. Management even studied the possibility of outsourcing. The team was able to get the job done by complying with maintenance planning, but the overtime rate exploded. In addition, employees were often waiting for their work assignments, and communication was virtually non-existent between employees and team managers. Management observed the working atmosphere was becoming tenser and had doubts about being able to continue the company’s growth.

Before

A FewChallenges

Management behavior

Non-integrated performance management culture in the role of supervisors