Visual & Communication Designer

NOTE: This job listing has expired and may no longer be relevant!

$104,890 + 9.5% Superannuation

Permanent Full Time

CityLab is a space to prototype and test new ideas and city services with the community comprising a team, way of working, physical space and digital presence. CityLab is seen as a role model for visionary thinking, collaboration and experimentation for the Smart City Office, City of Melbourne and our external partners.

CityLab team members are looked to as intrapreneurs within the City of Melbourne who challenge our current ways of working; help envisage new possible futures; prototype and experiment with new ideas; and coach and up-skill their colleagues along the way. The team and its partners’ capabilities comprise a combination of human-centred design, agile, open innovation and digital skills.

How this position makes the difference to City of Melbourne…We have an exciting and rare opportunity for a visual and communication design, digital design and human-centred design expert to join our team!

You will support the projects being delivered in the Smart City Office and CityLab team, including the delivery of a service transformation program for City of Melbourne. The purpose of the service transformation program is to consider the future service needs of our customers and define the organisation’s unique value proposition and role delivering to these needs.

You’ll interact with a large variety of projects and lead in designing visual storytelling artefacts and service prototypes that effectively communicate and bring to life a project’s journey and findings to both customers and stakeholders throughout City of Melbourne.

The successful incumbent will have the ability to contribute innovative thinking and design solutions at each phase of the project lifecycle. You will have a keen eye for detail and can work cross-functionally with various teams both internally and externally. With your excellent organisational, time management, communication, and interpersonal skills, as well as the ability to work in a highly collaborative environment, you will be a critical member of every project team you work in.

You will bring… (Selection criteria)

Demonstrated experience in visual and communication design with a digital focus. This includes the development of digital products from ideation through to low and high fidelity interactive prototyping based on insights provided from research

Demonstrated experience working on project teams using agile delivery methods

Strong visual communication and written skills, including development of stand-alone and presentation communication artefacts

Ability to create a safe space to explore new ideas that respects diverse perspectives, engenders positivity and favours action-bias.

To view the physical requirements of this position, please visit the Application Page.

City of Melbourne is an equal opportunity employer committed to providing a safe working environment that embraces and values child safety, diversity and inclusion.

If you have a disability and require advice and support during the recruitment process, we encourage you to apply or contact us on the details listed below.

City of Melbourne recognises the value of the diversity and strength of Aboriginal and Torres Strait Islander cultures to the heritage of all Australians and encourages Aboriginal and Torres Strait Island people to apply. You will be supported in your application via our Aboriginal Employment Officer, Mariah.

City of Melbourne’s People and Culture Operations Team and our Aboriginal Employment Officer, Mariah, welcome your general questions on (03) 9658 9140 between the hours of 8:30am and 1:00pm Monday to Friday.

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