4. Context of the Organization
4.1 Understanding the Organization and its Context
4.2 Understanding the Needs and Expectations of Interested Parties
4.3 Determining the Scope of the Quality Management System
4.4 Quality Management System and its ProcessesClass Workout – Clause 4 Team Activity – Clause 4

8. Operation
8.1 Operational Planning and Control
8.1.1 (Not used in AS9120B)
8.1.2 Configuration Management
8.1.3 (Not Used in AS9120B)
8.1.4 Prevention of Counterfeit Parts
8.1.5 Prevention of Suspected Unapproved Parts
8.2 Requirements for Products and Services
8.2.1 Customer Communication
8.2.2 Determining the Requirements for Products and Services
8.2.3 Review of Requirements for Products and Services
8.2.4 Changes to Requirements for Products and Services
8.3 Design and Development of Products and Services
8.3.1 General
8.3.2 Design and Development Planning
8.3.3 Design and Development Inputs
8.3.4 Design and Development Controls
8.3.5 Design and Development Outputs
8.3.6 Design and Development Changes
8.4 Control of Externally Provided Processes, Products, and Services
8.4.1 General
8.4.2 Type and Extent of Control
8.4.3 Information on External Providers
8.5 Production and Service Provision
8.5.1 Control of Production and Service Provision
8.5.1.1 Control of Equipment, Tools, and Software Programs
8.5.2 Identification and Traceability
8.5.3 Property Belonging to Customers or External Providers
8.5.4 Preservation
8.5.5 Post-Delivery Activities
8.5.6 Control of Changes
8.6 Release of Products and Services
8.7 Control of Nonconforming OutputsClass Workout – Clause 8 Team Activity – Clause 8

An on-site class is $5000, plus instructor travel expenses, plus $100 per student for materials. An all-inclusive price will be quoted.

A copy of the AS9120B standard will not be needed for the course exercises. Students are welcome to bring a personal copy of the AS9120A and AS9120B standards. The class size should be at least 4 students and no more than 25 students.

Whittington & Associates

We are committed to providing expert training, effective consulting, and valuable auditing. If you have any questions about our services, please contact us at 770-862-1766, or Larry@WhittingtonAssociates.com.