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"You need to have your phone fixed at the samsung service center..."

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You have to check the mouth piece or microphone of your cellphone if your receiver cannot hear you during calls. If all your callers cannot hear you, it is possible that there is a problem with your mic.
Try to restart your device and try to call again.
If it is still not working, try to backup the contents of your device and perform a factory data reset.
If after the reset, it is still not working, you need to have your phone fixed at the Samsung service center.
But temporarily, you can also make use of your headset with mic if you are making calls.

"The original batteries of samsung needs not to be initially charged because of whatever happens..."

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The initial charging could be up to four hours only. Enough hour to fully charge your phone. The original batteries of samsung needs not to be initially charged because of whatever happens, the battery could only last up to four to 6 hours when use consecutively. Either way, there is no need to actually initially charge it, just charge it until it is fully charged.

"After you have power cycle your device those call logs will now be removed...."

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After deleting the phone logs it is still showing, power cycle the device by powering off then remove the battery and let it stay for 30 seconds then put it back in power on the device. After you have power cycle your device those call logs will now be removed.