Features

Features

Handmade

Made in Lancaster, Pennsylvania

Item details

Item details

Announcement: Our shop is currently on VACATION! Any order placed after 2pm on Thursday, August 9th will not ship until Friday, August 17th. We ship USPS Priority Mail which is 2-3 business days after the ship date. On August 17th, all new orders will resume shipping the same day or the following business day.

Approx. 4.75" X 4.75" or 5" X 5", 3 ply Cocktail/Beverage/Bar napkins are used for cocktails, appetizers and home use.

**********COLOR VARIATION NOTICE: although every effort is made to photograph my items accurately and describe my products in detail, I cannot guarantee every computer monitor will accurately depict the actual color of the merchandise. Please contact me with any questions about the color or size of any item before purchasing. All sales are final.

**********Updated stock notification - This item is in stock and available for immediate shipment. This item is low in stock. Additional stock will be ready to ship on 4/11/18. We will notify you right away if your napkin order will ship immediately or on the 11th. Orders placed before 12pm eastern time will ship the same business day. Orders placed after 12pm eastern time will ship the following business day. We do make every attempt to ship on Saturday when possible. Regular shipping is USPS flat rate 2-3 day priority mail shipping. Express options are available at checkout.*******

*******With sanitary conditions in mind for this consumable product, all sales are final. No refunds or exchanges on custom orders or in stock products.

Shipping & policies

Estimated Shipping

Our shop is currently on VACATION! Any order placed after 2pm on Thursday August 9th will not ship until Friday, August 17th. We ship USPS Priority Mail which is 2-3 business days after the ship date. On August 17th, all new orders will resume shipping the same day or the following business day.

{Order Time}Listings that are immediately available for shipment will be clearly stated in the listing description. They will ship within one business day (Monday-Friday) after payment has cleared. Custom orders will ship based on the quoted time frame for the order.

{Insurance On Shipping}Shipping price listed includes insurance on your order up to $50. Insurance from USPS is for lost and destroyed packages and does not include time delays on non-guaranteed delivery. If you would like your package delivered with money-back guaranteed, we must discuss shipping via Express Mail. (Minimum $23.99 to start for this service) For insurance purposes on Priority Mail the post office considers a tracking # that shows "delivered" as the final straw. They will not offer a refund if tracking shows delivered, even if it was to the wrong address. (Unfortunately, I learned this one the hard way. It really stinks but that's how they roll.)

Unless discussed otherwise, I ship via USPS Priority mail, which is generally 2-3 days, but it is NOT guaranteed. Orders placed by 12pm eastern time will ship the same day. Orders placed after 12pm eastern time will ship the following business day. I make every effort to ship orders on Saturday when possible. I am not responsible for shipping delays by the USPS, weather/disaster conditions, charges for re-delivery or delays due to incorrect shipping information. If your item is returned to me by the USPS for any reason we are unable to refund the cost of the original shipping. You can receive a full refund on the product if it is in resale condition. You will not receive a refund on the original shipping charges. If you would like to have the item reshipped due to incorrect address info that you supplied, you will need to pay for the second round of shipping.

{Express Shipping}Express shipping rates are money-back guaranteed if they do not arrive by the time stated by the USPS. This is not considered "overnight service." Sometimes the delivery may take up to 48 hours but the guaranteed time will always be stated and that is what they postal service must stand behind. The guarantee is for the shipping charges, not the cost of the product. I cannot refund purchase price, only shipping charges for Express shipping.

{Delivery Address}Orders will ONLY be shipped to the address listed on your Etsy receipt, so please make sure the address is updated and correct. If you make an error with your address you must repurchase the item and let us know to cancel the first sale. We will not update the shipping address as this is not recommended by Etsy.

Payments

Payments

We accept all major credit/debit cards, Paypal, Google Wallet, Apple Pay and Etsy gift cards. We do not accept personal checks or money orders for any reason.

{Stock Updates}Please see individual listings for information on current stock updates. It is possible that an active listing is for an "out of stock" item. We will only keep the listing active if we have a re-stock in production and the re-stock and shipping dates will be noted in the listing. Please keep these dates in mind when purchasing. If it is necessary to request a refund because the product will not be stocked in time for your event, please contact us. We would be happy to assist you.

{Made To Order}Many items are made to order and your order and production of your order will not start until your full payment has been received. All sales are final.

{Custom Orders}Custom Napkin orders should be placed three weeks prior to the event. Please convo me if you're unsure if your listing is ready to ship or requires production time. It will clearly be stated in the listing if it's ready to ship or if there is any time delay. All sales are final.

{Ordering Timeline}Custom Design Napkin orders should be placed three weeks prior to the event. Please convo me if you're unsure if your listing is ready to ship or is considered a custom order. Info will clearly be stated in the listing if the product is ready to ship or if there is any time delay. All in stock napkins ship within one business day, Monday - Friday. While we make every effort to ship on Saturday, we do not consider Saturday a working business day and cannot guarantee Saturday shipping. You're always welcome to contact us with your event date to confirm if you will receive the napkins in time prior to ordering.

{Event Date}Please specify your event date in the Notes to Seller section when making your payment. If you do not specify an event date your order will ship as soon as it's ready or within three weeks of purchase if receiving custom napkins.

{Rush Orders}Rush fee for custom napkin orders placed less than three weeks before the event date will apply. Please convo me with your date and details of your needs. I will do my best every time to assist you.

Returns & exchanges

Returns & exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Additional return information

This is my business and I have been delighting my local customers for seven years now. I truly love what I do and the beautiful creations I spend a lot of time making. I take great care in packaging work before sending them out in the USPS, but unfortunately, I cannot control them once they leave me. Unless discussed otherwise, I ship via USPS Priority mail, which is 2-3 days, but it is NOT guaranteed. I cannot be responsible for shipping delays by the USPS, weather/disaster conditions, charges for re-delivery or delays due to incorrect shipping information. Insurance purchased on shipping does not include time delays on non-guaranteed delivery; it covers lost and damaged packages.

COLOR VARIATIONS:Please also note that, although every effort is made to photograph my items accurately and describe my products in detail, I cannot guarantee every computer monitor will accurately depict the actual color of the merchandise. Please contact me with any questions about the color before purchasing.

DAMAGE:We package and ship all napkin orders in sturdy USPS Priority Mail boxes and padded envelopes. Please contact me if you have problems with your packaging once it arrives.

Should your package arrive beyond repair and utterly destroyed, please make sure you save all packaging, items in the order and take pictures too. I will provide the necessary information, and you will be responsible for filing the claim with the post office. USPS insurance covers boxes that have been "destroyed," minor breaks are not covered; they are considered to be the nature of shipping.

ALL SALES FINAL:****Because my items are made-to-order and consumable, I do not accept returns. And because we're sure no one would like to receive re-shipped napkins that someone else could have handled with their bare hands, we do not accept returns or offer refunds. Returning or refusing delivery will not facilitate a refund.****

PACKAGING:Our napkins are NOT packaged in gift wrap. We personally hand count every set of napkins. The napkins are sealed in a quality clear sleeve with an adhesive strip to keep the napkins safe from any weather elements. The clear sleeve is placed in a recycled paper sleeve that is hand stand with a To/From stamp noting the buyer's name and my name (Shelly, the seller). Your package includes a hand written and personalized thank you note to you, the buyer. All of this will be sent in a USPS Flat Rate Priority mail box or padded envelope depending on the quantity of napkins you purchase. At this time we do not offer gift wrapping. If you would like to gift your napkin purchase we recommend taking the napkins out of the bag and tying a cute ribbon around the napkins and bagging or boxing the napkins for gifting.

Additional policies

Additional policies

I would love to create a custom order for your special event. Please convo me to discuss your party needs and vision for your items.