NOTE:
For current employees of Sykes who would like to submit their referrals, please click the login button above and use your NT login and password.
This section below is for non-employees who wish to refer applicants and be rewarded for every successful hires that they referred.

Connect with Social Media

Connecting your Social Media account to your SYKES Careers account speeds up the registration process and how you sign in once your account is created.

Basic Information

First Name*

Nickname

Middle Name

Last Name*

Birth Date*

Gender*

Male Female

Citizenship

Account Information

Email*

Password*

Note:
Password should not be less than 8 characters with at least 1 special character and 1 uppercase letter

Confirm Password*

Security Question 1*

Security Answer 1*

Security Question 2*

Security Answer 2*

Security Question 3*

Security Answer 3*

Membership Information

Are you a member of any of the following organizations:
PESO, DOLE, Sourcing or Recruiter of other Companies,
Account Placement of any schools?

Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY AND FILL IN ALL REQUIRED INFORMATION BEFORE ELECTRONICALLY AGREEING TO THIS AGREEMENT.

IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS LEAD GENERATION (EXTERNAL REFERRAL) PROGRAM AGREEMENT DO NOT CHECK THE "AGREE" BUTTON.

BY CHECKING THE "AGREE" BUTTON, YOU ARE MAKING AN OFFER TO SYKES, WHICH IS SUBJECT TO ACCEPTANCE. SYKES WILL PROVIDE A NOTICE TO YOU VIA EMAIL TO SIGNIFY ITS ACCEPTANCE OF YOUR OFFER. THIS AGREEMENT SHALL TAKE EFFECT WHEN YOU SIGN A HARD COPY OF THIS AGREEMENT BEFORE AN AUTHORIZED REPRESENTATIVE OF SYKES.

SYKES Asia, Inc. (the "Company" or "SYKES") is a digital marketing and customer service global outsourcer, providing customer-engagement services to Global 2000 companies. With global headquarters in Tampa, Florida, SYKES’ sophisticated solutions satisfy the needs of major companies around the world, primarily in the retail, communications, financial services, technology and healthcare industries.

The Sykes Lead Generation Program offers referral fees/cash incentives to individuals unaffiliated with Sykes who successfully refer candidates for screening and possible employment to the Company. This Agreement sets out the terms and conditions of the Program, which includes the attached Appendix-FAQ (collectively, the Agreement). The Company may modify the FAQ from time to time in its sole discretion, including, but not limited to, adding, continuing or discontinuing program terms and conditions, and adjustment of referral fees. Changes in referral fees shall be effective for referrals made following the External Referrer's receipt of notice of such change via e-mail.

By registering to this Program, you agree to the following:

TERMS AND CONDITIONS

Definitions

"Candidate" means a Lead who has been contacted by the E-Recruitment Team, Talent Acquisition or Sourcing Team and has submitted his or her application for employment to SYKES through the E-Recruitment portal, the Sourcing Team, or to any authorized representative of HR/Recruitment.

"External Referrer" means a non-SYKES employee or a former SYKES employee, at least 18 years of age, who refers or submits Leads to the Company pursuant to this Agreement, and who, at the time of effectivity of this Agreement, is neither working for, nor affiliated with, any of the following:

Recruitment and/or Sourcing team of another call center

Headhunters or manpower agencies

Career Placement Office of universities and colleges

Department of Labor and Employment (DOLE) or Public Employment Services Office (PESO)

"Lead" means the potential candidate, whose cellphone number and desired position or role is submitted by the External Referrer pursuant to this Agreement, for consideration by SYKES for employment in positions specified in the FAQ.

"Lead Generation Program" means the Company's program inviting non-SYKES employees/External Referrers to refer candidates for employment. For every referred candidate hired by SYKES, a corresponding referral incentive shall be given to the External Referrer.

"New Hire" means a candidate who has successfully passed the Company's employment screening process, signed the job offer, and is an active employee of SYKES.

"No Call No Show" (NCNS) refers to an attendance infraction committed by a candidate who failed to attend the training and did not advise the Company of his or her absence.

"Referral Incentive" means the amount awarded to the External Referrer for every candidate referred who successfully passes the Company's employment screening process, signs the job offer, and remains an active employee of SYKES for a period of thirty (30) days.

Referral

During the term of this Agreement, the Company may, from time to time, process Leads submitted by External Referrers through the SYKES E-Recruitment Website, Sourcing activities and events, or through an authorized Sykes representative. As an External Referrer you can provide Leads in two ways:

Submission of the Lead’s mobile or contact number and the desired position or role, without specifying any other details, through the E-Recruitment Website, the E-Recruitment Mobile App or to an authorized member of the Sykes HR-Sourcing Team; or

Sending to the potential Lead a link generated after registration through the E-Recruitment Website. The link, which is unique and assigned only to you as External Referrer, will be accessible by the potential Lead. The Lead must, upon entering the landing page of the site, register and create a profile in the E-Recruitment Website.

Requirements

You must agree to the terms and conditions, which shall constitute an offer. You will then receive an e-mail notification from the SYKES E-Recruitment Team of the acceptance of the offer.

Once the Lead/Applicant you referred reaches the interview stage of the employment application process, you will be notified and required to submit the following documents at a specified Sykes site/location:

Tax Identification Number (TIN)

2 valid Government IDs (any of the following)

Driver's License

SSS ID

TIN ID

Voter's ID

Birth Certificate

BDO Account Number (if available) or any other bank

Eligibility

The following additional terms and conditions shall apply for eligibility to receive the referral incentive:

4.1 Successful candidates must confirm that External Referrer was the one who referred him/her (a) through phone to Recruitment or Sourcing personnel; or (b) by submitting documents indicating the External Referrer’s registered full name and ID number provided by SYKES.

4.2 Referred candidates/new hires should complete one week to 30 days of active employment status in SYKES.

4.3 No incentive will be given to External Referrals for new hires who will be tagged as "No Call No Show" or if the new hire is otherwise terminated or resigns his/her employment with SYKES before completing the one week or 30-day period.

4.4 In case more than one External Referrer submits the same qualified Lead, the dispute will be settled by confirmation of the Candidate who must provide the full name and Sykes Referrer’s ID number, or by checking who submitted the referral first.

4.4 All referrals categorized as "cannot be reached" (CBR) and those who failed the assessment may be considered as new leads thirty (30) days following the tagging as CBR or failure of the assessment, as may be applicable. If after the thirty (30) day period the lead is re-submitted by an External Referrer, subject to the other conditions of this program, such External Referrer may still be entitled to the referral incentive.

4.5 For a Lead categorized as CBR, the External Referrer will be given feedback as to the status and will be given two options:

Get in touch with the Lead and get an updated phone number, to be forwarded to the E-Recruitment Team;

Ask the Lead to apply via E-Recruitment Tool and inform the Recruitment or Sourcing Team once completed; or

c. Inform the Lead to go to a preferred Sykes Recruitment Hub as a walk-in applicant and indicate in the E-Recruitment Tool the External Referrer’s assigned ID number and full name.

The External Referrer will still be qualified to receive the incentive if the Lead initially tagged as CBR is assessed by the Recruitment Team, qualifies for employment, signs the job offer and complies with the required 30-day active employment status.

4.6 The External Referrer will still be qualified to receive the incentive if the Lead initially tagged as CBR is assessed by the Recruitment Team, qualifies for employment, signs the job offer and complies with the required 30-day active employment status.

4.7 The External Referrer must have a valid and existing Agreement with Sykes to be entitled to receive the referral incentive. Once the Agreement terminates the External Referral is no longer eligible to receive any referral incentive.

4.8 An External Referrer’s full name and ID Number must be indicated in the E-Recruitment Tool or provided through phone to the Recruitment, Talent Acquisition or Sourcing Team; otherwise, that Lead cannot be tagged to any External Referrer and the corresponding referral incentive.

Referral Incentive

The External Referrer shall be given a referral incentive for every candidate referred who successfully passes the Company's employment screening process, signs the job offer, and remains an active employee of SYKES for a period of thirty (30) days. The amounts may change from time to time as indicated in the Appendix-FAQ, which forms an integral part of this Agreement.

The total fee shall be subject to deduction by SYKES of the necessary amount of withholding and other pertinent taxes that may be required under existing revenue laws or regulations. All other taxes, such as VAT, that may be due or imposed on the referral incentive received under the terms of this Agreement shall be for the account of the External Referrer.

External Referrer shall not be entitled to receive any salary, wage, holiday pay, sickness or medical benefit or any other benefit or remuneration from SYKES.

Term and Termination

This Agreement shall be valid for a period of one (1) year from signing the hard copy, unless sooner terminated or otherwise extended upon mutual agreement of the parties in writing.

Either party may terminate this agreement by giving written notice at least thirty (30) days from intended date of termination.

Representations by External Referrer

As External Referrer, you certify as to the following:

You are 18 years of age or over at the time of registration under this Program.

You meet the essential requirements of an External Referrer as defined in this Agreement and possess none of the stated disqualifications.

You will submit the required documents (TIN No., two valid government IDs, and BDO bank account details if available), and acknowledge that submission of these documents is a pre-requisite for receiving the referral incentive.

You will proceed to the designated SYKES office for the execution of any related agreement, form or document when required and notified by the E-Recruitment Team.

Advertisements

Unless authorized by SYKES in writing, you shall not issue, distribute or circulate any bill, paper, printed matter or furnish any commitment or information, or insert any advertisement in any publication in your name or otherwise relating to SYKES. Only materials approved and/or provided by the SYKES Branding and Sourcing Teams may be circulated by the External Referrer, and in accordance with the written instructions of the SYKES Teams.

Confidentiality

You shall not, during and within three (3) years after the expiration of this agreement disclose to any person, firm entity or establishment any information which you may have acquired concerning the business, products, processes, techniques, systems, programs, methods and/or any other matters relative to SYKES which you may have acquired in the course of or as an incident to your engagement under this Agreement. The said information shall be held in complete confidence at all times by you and shall not be disclosed without the prior written consent of SYKES. In the event that a disclosure of the said information shall be required by law, prompt notice of the said fact shall be given to SYKES so that the latter may seek an appropriate remedy to prevent such disclosure or waive compliance with the provisions of this paragraph, and you shall fully cooperate with SYKES if we elect to challenge the validity of such requirement. You also recognize the right of SYKES to demand the turnover or destruction of all documents, notes, analysis, memoranda, records, computer programs or files containing information, and all copies thereof, related to or concerning the business, products, processes, techniques, systems, programs, methods and/or any other matter relative to SYKES. SYKES may also require you to expunge all of the said information from any computer, word processor or any other device containing such information.

Not an Agent or Sykes Employee

You understand that signing this Agreement does not make you an employee, partner or agent of SYKES for any purpose. You have no authority to assume or create any obligation, make any representations, promises or warranties, or enter into any agreement on behalf of SYKES.

Criminal and Civil Liability

SYKES reserves the right to pursue any and all legal remedies available, including the filing of appropriate criminal charges and civil action for damages in courts of law, for violations of Clauses 7, 8 and 9 above.

Data Privacy Provisions

By clicking "I agree" below and participating in SYKES' Lead Generation Program, I acknowledge that my personal data will be accessible to SYKES' Global Recruitment Team. I also acknowledge that SYKES will process my personal data for any and all legitimate purposes in connection with my participation in this Program, as well as any employment opportunity at SYKES which may suit my profile and qualifications, including events at SYKES where I may be invited, and that my information may be transferred to other countries where SYKES or its suppliers does business.

I also confirm that by referring leads to SYKES pursuant to this Agreement, I am not violating any Data Privacy Laws or regulations and that I have obtained the necessary consent of the submitted Leads.

For purposes of SYKES Lead Generation (External Referral) Program, "Personal Data" includes, but is not limited to, my contact details and resume, educational and business history details, which I may have provided to SYKES or which SYKES may have obtained from available recruitment sites; "Processing" includes any operation or any set of operations performed upon personal information including, but not limited to, the collection, recording, organization, storage, updating or modification, retrieval, consultation, use, consolidation, blocking, erasure or destruction of data.

I likewise understand that SYKES ensures the confidentiality of the personal data gathered and processed and has adequate security measures for the protection of my personal data.

I acknowledge that I am entitled to know whether SYKES holds personal data about me, to have access to that personal data and require it to be corrected in case it is inaccurate, in accordance with local data privacy laws.

I hereby confirm and consent to SYKES' (i) collecting and processing my personal data in connection with assessment and employment opportunities; ii) transferring my personal data to SYKES affiliates, suppliers and third parties; and (iii) being contacted via e-mail, phone or SMS in relation to this Agreement, including job opportunities at SYKES.

I further declare that all the foregoing information are true and correct to the best of my knowledge. I understand that any false information provided herein will mean automatic disqualification from the Lead Generation Program.

Terms and Conditions

LEAD GENERATION (EXTERNAL REFERRAL) PROGRAM AGREEMENT

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY AND FILL IN ALL REQUIRED INFORMATION BEFORE ELECTRONICALLY AGREEING TO THIS AGREEMENT.

IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS LEAD GENERATION (EXTERNAL REFERRAL) PROGRAM AGREEMENT DO NOT CHECK THE "AGREE" BUTTON.

BY CHECKING THE "AGREE" BUTTON, YOU ARE MAKING AN OFFER TO SYKES, WHICH IS SUBJECT TO ACCEPTANCE. SYKES WILL PROVIDE A NOTICE TO YOU VIA EMAIL TO SIGNIFY ITS ACCEPTANCE OF YOUR OFFER. THIS AGREEMENT SHALL TAKE EFFECT WHEN YOU SIGN A HARD COPY OF THIS AGREEMENT BEFORE AN AUTHORIZED REPRESENTATIVE OF SYKES.

SYKES Asia, Inc. (the "Company" or "SYKES") is a digital marketing and customer service global outsourcer, providing customer-engagement services to Global 2000 companies. With global headquarters in Tampa, Florida, SYKES’ sophisticated solutions satisfy the needs of major companies around the world, primarily in the retail, communications, financial services, technology and healthcare industries.

The Sykes Lead Generation Program offers referral fees/cash incentives to individuals unaffiliated with Sykes who successfully refer candidates for screening and possible employment to the Company. This Agreement sets out the terms and conditions of the Program, which includes the attached Appendix-FAQ (collectively, the Agreement). The Company may modify the FAQ from time to time in its sole discretion, including, but not limited to, adding, continuing or discontinuing program terms and conditions, and adjustment of referral fees. Changes in referral fees shall be effective for referrals made following the External Referrer's receipt of notice of such change via e-mail.

By registering to this Program, you agree to the following:

TERMS AND CONDITIONS

Definitions

"Candidate" means a Lead who has been contacted by the E-Recruitment Team, Talent Acquisition or Sourcing Team and has submitted his or her application for employment to SYKES through the E-Recruitment portal, the Sourcing Team, or to any authorized representative of HR/Recruitment.

"External Referrer" means a non-SYKES employee or a former SYKES employee, at least 18 years of age, who refers or submits Leads to the Company pursuant to this Agreement, and who, at the time of effectivity of this Agreement, is neither working for, nor affiliated with, any of the following:

Recruitment and/or Sourcing team of another call center

Headhunters or manpower agencies

Career Placement Office of universities and colleges

Department of Labor and Employment (DOLE) or Public Employment Services Office (PESO)

"Lead" means the potential candidate, whose cellphone number and desired position or role is submitted by the External Referrer pursuant to this Agreement, for consideration by SYKES for employment in positions specified in the FAQ.

"Lead Generation Program" means the Company's program inviting non-SYKES employees/External Referrers to refer candidates for employment. For every referred candidate hired by SYKES, a corresponding referral incentive shall be given to the External Referrer.

"New Hire" means a candidate who has successfully passed the Company's employment screening process, signed the job offer, and is an active employee of SYKES.

"No Call No Show" (NCNS) refers to an attendance infraction committed by a candidate who failed to attend the training and did not advise the Company of his or her absence.

"Referral Incentive" means the amount awarded to the External Referrer for every candidate referred who successfully passes the Company's employment screening process, signs the job offer, and remains an active employee of SYKES for a period of thirty (30) days.

Referral

During the term of this Agreement, the Company may, from time to time, process Leads submitted by External Referrers through the SYKES E-Recruitment Website, Sourcing activities and events, or through an authorized Sykes representative. As an External Referrer you can provide Leads in two ways:

Submission of the Lead’s mobile or contact number and the desired position or role, without specifying any other details, through the E-Recruitment Website, the E-Recruitment Mobile App or to an authorized member of the Sykes HR-Sourcing Team; or

Sending to the potential Lead a link generated after registration through the E-Recruitment Website. The link, which is unique and assigned only to you as External Referrer, will be accessible by the potential Lead. The Lead must, upon entering the landing page of the site, register and create a profile in the E-Recruitment Website.

Requirements

You must agree to the terms and conditions, which shall constitute an offer. You will then receive an e-mail notification from the SYKES E-Recruitment Team of the acceptance of the offer.

Once the Lead/Applicant you referred reaches the interview stage of the employment application process, you will be notified and required to submit the following documents at a specified Sykes site/location:

Tax Identification Number (TIN)

2 valid Government IDs (any of the following)

Driver's License

SSS ID

TIN ID

Voter's ID

Birth Certificate

BDO Account Number (if available) or any other bank

Eligibility

The following additional terms and conditions shall apply for eligibility to receive the referral incentive:

4.1 Successful candidates must confirm that External Referrer was the one who referred him/her (a) through phone to Recruitment or Sourcing personnel; or (b) by submitting documents indicating the External Referrer’s registered full name and ID number provided by SYKES.

4.2 Referred candidates/new hires should complete one week to 30 days of active employment status in SYKES.

4.3 No incentive will be given to External Referrals for new hires who will be tagged as "No Call No Show" or if the new hire is otherwise terminated or resigns his/her employment with SYKES before completing the one week or 30-day period.

4.4 In case more than one External Referrer submits the same qualified Lead, the dispute will be settled by confirmation of the Candidate who must provide the full name and Sykes Referrer’s ID number, or by checking who submitted the referral first.

4.4 All referrals categorized as "cannot be reached" (CBR) and those who failed the assessment may be considered as new leads thirty (30) days following the tagging as CBR or failure of the assessment, as may be applicable. If after the thirty (30) day period the lead is re-submitted by an External Referrer, subject to the other conditions of this program, such External Referrer may still be entitled to the referral incentive.

4.5 For a Lead categorized as CBR, the External Referrer will be given feedback as to the status and will be given two options:

Get in touch with the Lead and get an updated phone number, to be forwarded to the E-Recruitment Team;

Ask the Lead to apply via E-Recruitment Tool and inform the Recruitment or Sourcing Team once completed; or

c. Inform the Lead to go to a preferred Sykes Recruitment Hub as a walk-in applicant and indicate in the E-Recruitment Tool the External Referrer’s assigned ID number and full name.

The External Referrer will still be qualified to receive the incentive if the Lead initially tagged as CBR is assessed by the Recruitment Team, qualifies for employment, signs the job offer and complies with the required 30-day active employment status.

4.6 The External Referrer will still be qualified to receive the incentive if the Lead initially tagged as CBR is assessed by the Recruitment Team, qualifies for employment, signs the job offer and complies with the required 30-day active employment status.

4.7 The External Referrer must have a valid and existing Agreement with Sykes to be entitled to receive the referral incentive. Once the Agreement terminates the External Referral is no longer eligible to receive any referral incentive.

4.8 An External Referrer’s full name and ID Number must be indicated in the E-Recruitment Tool or provided through phone to the Recruitment, Talent Acquisition or Sourcing Team; otherwise, that Lead cannot be tagged to any External Referrer and the corresponding referral incentive.

Referral Incentive

The External Referrer shall be given a referral incentive for every candidate referred who successfully passes the Company's employment screening process, signs the job offer, and remains an active employee of SYKES for a period of thirty (30) days. The amounts may change from time to time as indicated in the Appendix-FAQ, which forms an integral part of this Agreement.

The total fee shall be subject to deduction by SYKES of the necessary amount of withholding and other pertinent taxes that may be required under existing revenue laws or regulations. All other taxes, such as VAT, that may be due or imposed on the referral incentive received under the terms of this Agreement shall be for the account of the External Referrer.

External Referrer shall not be entitled to receive any salary, wage, holiday pay, sickness or medical benefit or any other benefit or remuneration from SYKES.

Term and Termination

This Agreement shall be valid for a period of one (1) year from signing the hard copy, unless sooner terminated or otherwise extended upon mutual agreement of the parties in writing.

Either party may terminate this agreement by giving written notice at least thirty (30) days from intended date of termination.

Representations by External Referrer

As External Referrer, you certify as to the following:

You are 18 years of age or over at the time of registration under this Program.

You meet the essential requirements of an External Referrer as defined in this Agreement and possess none of the stated disqualifications.

You will submit the required documents (TIN No., two valid government IDs, and BDO bank account details if available), and acknowledge that submission of these documents is a pre-requisite for receiving the referral incentive.

You will proceed to the designated SYKES office for the execution of any related agreement, form or document when required and notified by the E-Recruitment Team.

Advertisements

Unless authorized by SYKES in writing, you shall not issue, distribute or circulate any bill, paper, printed matter or furnish any commitment or information, or insert any advertisement in any publication in your name or otherwise relating to SYKES. Only materials approved and/or provided by the SYKES Branding and Sourcing Teams may be circulated by the External Referrer, and in accordance with the written instructions of the SYKES Teams.

Confidentiality

You shall not, during and within three (3) years after the expiration of this agreement disclose to any person, firm entity or establishment any information which you may have acquired concerning the business, products, processes, techniques, systems, programs, methods and/or any other matters relative to SYKES which you may have acquired in the course of or as an incident to your engagement under this Agreement. The said information shall be held in complete confidence at all times by you and shall not be disclosed without the prior written consent of SYKES. In the event that a disclosure of the said information shall be required by law, prompt notice of the said fact shall be given to SYKES so that the latter may seek an appropriate remedy to prevent such disclosure or waive compliance with the provisions of this paragraph, and you shall fully cooperate with SYKES if we elect to challenge the validity of such requirement. You also recognize the right of SYKES to demand the turnover or destruction of all documents, notes, analysis, memoranda, records, computer programs or files containing information, and all copies thereof, related to or concerning the business, products, processes, techniques, systems, programs, methods and/or any other matter relative to SYKES. SYKES may also require you to expunge all of the said information from any computer, word processor or any other device containing such information.

Not an Agent or Sykes Employee

You understand that signing this Agreement does not make you an employee, partner or agent of SYKES for any purpose. You have no authority to assume or create any obligation, make any representations, promises or warranties, or enter into any agreement on behalf of SYKES.

Criminal and Civil Liability

SYKES reserves the right to pursue any and all legal remedies available, including the filing of appropriate criminal charges and civil action for damages in courts of law, for violations of Clauses 7, 8 and 9 above.

Data Privacy Provisions

By clicking "I agree" below and participating in SYKES' Lead Generation Program, I acknowledge that my personal data will be accessible to SYKES' Global Recruitment Team. I also acknowledge that SYKES will process my personal data for any and all legitimate purposes in connection with my participation in this Program, as well as any employment opportunity at SYKES which may suit my profile and qualifications, including events at SYKES where I may be invited, and that my information may be transferred to other countries where SYKES or its suppliers does business.

I also confirm that by referring leads to SYKES pursuant to this Agreement, I am not violating any Data Privacy Laws or regulations and that I have obtained the necessary consent of the submitted Leads.

For purposes of SYKES Lead Generation (External Referral) Program, "Personal Data" includes, but is not limited to, my contact details and resume, educational and business history details, which I may have provided to SYKES or which SYKES may have obtained from available recruitment sites; "Processing" includes any operation or any set of operations performed upon personal information including, but not limited to, the collection, recording, organization, storage, updating or modification, retrieval, consultation, use, consolidation, blocking, erasure or destruction of data.

I likewise understand that SYKES ensures the confidentiality of the personal data gathered and processed and has adequate security measures for the protection of my personal data.

I acknowledge that I am entitled to know whether SYKES holds personal data about me, to have access to that personal data and require it to be corrected in case it is inaccurate, in accordance with local data privacy laws.

I hereby confirm and consent to SYKES' (i) collecting and processing my personal data in connection with assessment and employment opportunities; ii) transferring my personal data to SYKES affiliates, suppliers and third parties; and (iii) being contacted via e-mail, phone or SMS in relation to this Agreement, including job opportunities at SYKES.

I further declare that all the foregoing information are true and correct to the best of my knowledge. I understand that any false information provided herein will mean automatic disqualification from the Lead Generation Program.

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Terms and Conditions

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