This is where the rubber meets the road. Telecom invoice auditing. Every piece of paper that comes into your office from a carrier is a place to save money. Incorrect charges, setup fees you were never supposed to pay, items not billing to contract terms – there are a lot of reasons you are paying too much for your telecom services.

Let’s start with wireline best practices. (wireline= Here is what you should be looking for…. And as we always remind you, if you don’t have a good way to showcase these overcharges, then you should look into Clearview – our TEM Software. Clarity counts. When you See, You Save.

Telecom Invoice Auditing – Cursory Audit Items

Here is what you need to be watching for every time – the “easy stuff” that you should be able to find in a cursory overview of your telecom invoices. Clearview makes this a lot easier, as it automatically flags a lot of these items. (Get a Demo to see how)

3rd party billing

Local calling plans

Low and/or no usage lines

LD calls on LEC invoices

Inside wire maintenance

Usage rate compliance

Slamming

900/976 unauthorized calling

Installation, termination & repair charges

Thrifty invoices

Telecom Invoice Auditing – Comprehensive Audit Items

If you’re doing a more thorough audit, or having a telecom expense management firm like Valicom do it for you, these are the deeper items they should be looking for. We also use Clearview when we perform audits. (Get a Demo to see how)