I want to enjoy your game with the gamepad.
I look forward to your reply how we could solve this problems.

Thank you and best regards,
Andrew

MY xbox controller will not work Yet steam says "Controller enabled" I got this game based on controller support . I hope there is a fix or I will be calling for a refund on the grounds of false advertising

I have a Logitech Wireless F710, and I had a similar sounding problem but eventually solved the problem. I'm not sure if other models are the same but mine has a switch on the controller to select either Direct or XInput, I have to switch it to XInput to get it working perfectly. Originally I was trying to run TWD via the Logitech profile launcher with no luck, but there's no need to use it. Just launch the game by itself, switch to XInput mode and power on the controller

We test our games using wired xbox and logitech controllers. Unfortunately we do not have access to all the various versions of controllers that logitech and other companies make. We have confirmed that wired official xbox and some made for xbox (like madcatz) controllers work with our games. If you have an official xbox controller, and it is not working, please make sure you have plugged in the controller, and if needed, turn it on, before launching the game you wish to play. This will ensure the game recognizes the controller. If the game is started before you plug-in or activate the controller, it will not be recognized until you restart the game.

We have confirmed that wired official xbox and some made for xbox (like madcatz) controllers work with our games. If you have an official xbox controller, and it is not working, please make sure you have plugged in the controller, and if needed, turn it on, before launching the game you wish to play.

Same problem here. The Cordless Rumblepads don't have the switched mentioned earlier. Disabling the Logitech profiler software does not help either. As long as the controller is plugged in the game detects it and assumes it's an Xbox controller thus I'm not sure there is a way to override it via the profiler software, but I might give that a try. Actually I'm pretty sure that won't work being that I had a different profile loaded when I first launched the game and it seemed to completely ignore it and assume it was an Xbox controller.

Can we at least get an option in-game to swtich to keyboard, that way we probably could use the Logitech profiler software to mimic the keyboard controls and get what we want.

I got my PS2 controller emulated properly as a 360 pad by emulating it through x360ce, which you can get from the TocaEdit site the comment above me mentions. Get that and create a profile for your controller in the main TWD folder. Then also download the dinput8-x360cev21.zip that the above comment mentions, and extract the dinput8.dll file from the spoofer folder (not the blocker folder) into the main TWD folder as well. Should work like a charm.

I got my PS2 controller emulated properly as a 360 pad by emulating it through x360ce, which you can get from the TocaEdit site the comment above me mentions. Get that and create a profile for your controller in the main TWD folder. Then also download the dinput8-x360cev21.zip that the above comment mentions, and extract the dinput8.dll file from the spoofer folder (not the blocker folder) into the main TWD folder as well. Should work like a charm.