Residential and Business RBI Plans

Struggling to get a fast, reliable, broadband connection just because you live and work out of town?

Thanks to the Government Funded Rural Broadband Initiative (RBI) we're now a Regional Service Provider for the Rural Broadband Initiative and we're connecting Taranaki homes so you can have access to faster broadband, like no other.

Along with our own Wireless network the RBI gives us extended coverage using 3G & 4G technology over the Vodafone network.

With a range of data plans to suit your needs, PrimoWireless will help banish your internet struggles for good!

To find out if RBI is available at your home or business phone us on 0800 123 774.

Call us on0800 123 774to get connectedto Primo!

30 ANYTIME

30GB

3G Network Only

Up to 10 Mbps

$79

120 ANYTIME

120GB

3G & 4G LTE Networks

Up to 30 Mbps

$99

200 ANYTIME

200GB

3G & 4G LTE Networks

Up to 30 Mbps

$149

250 ENHANCED ANYTIME

250GB

3G Network Only

Up to 10 Mbps

$159

Advertised plans are effective from 22 May 2017

All prices are the monthly charge in NZD and include GST for Residential and exclude GST for Business. Terms and conditions apply and can be downloaded from here.

Advertised connection speeds are subject to environmental factors such as location, line-of-site, noise/interference, network usage and capability. RBI is a best effort service.

4G service is only available on 4G plans and is not guaranteed or available in all areas. 3G RBI is the base service where 4G is not available.

4G LTE is capable of up to 80Mbps, expected performance is between 20-50Mbps however RBI is rated to an expected 5Mbps downstream, there are no guarantees on speeds delivered

*Enhanced plan is only available on limited sites, phone services not available, network performance on enhanced plans are dependant on site load and configuration.

Installation Costs

Connection with 24 month contract - $199 (GST inclusive Residential, ex GST for Business), payable prior to or on day of install.

Modem included

Includes full onsite support from our team of technicians.

Early disconnection fee of $379 if cancelled in the first 12 months, and $189 thereafter (GST inclusive Residential, ex GST for Business).

Payment terms

If you have elected to be direct debited, payment will be direct debited from your nominated bank account on the 1st business day on or after the 5th of the month

Data Caps

To help you stay in control of your usage and limit excessive overage charges, we stop your connection when you reach your cap. To get started again simply purchase a data pack.

Data Packs

These are available in 10GB lots for $20 (incl GST) and are purchased online 24/7 via the Primo Portal. Data pack data is for use anytime and rolls over month to month until used up. It expires six months after purchase.

RBI Phone Line

You can get rid of your copper phone line all-together and move to our RBI Phone service for only $20.00 (incl GST) per month.

This includes free local and national calls and includes free Caller ID. Mobile and other call charges apply.

Other call features such as Voicemail, Call Diversion and Call Waiting are available as an additional cost.

Do you call Australia or other countries often? Then check out our calling add-ons too!

The Equipment

All equipment (including SIM card) supplied to you during the installation remains the property of PrimoWireless Ltd. Primo will manage the modem, configuration changes can only be performed by Primo. Primo will supply a replacement if your modem fails unless you are found to be at fault, in which case you will be charged for the replacement.

A $199 charge will be added to your final account if your modem is not returned within 14 days should you choose to disconnect from Primo.

Static IP addresses

These plans do not come with a free Static IP address. Static IPs can be purchased for $5 per month (GST incl).

Technical Support

Technical support is available by phone during our business hours; which are 9.00am - 5:30pm weekdays .