Warranties

Defective OEM and Compatible toners and ink cartridges.

Please see “return & exchange” for more information on our most convenient return policy in the case of defective items purchased.

Damage caused to your printer/copier/fax

BH Toner warrants that under normal use and subject to the conditions stated below, items purchased at BH Toner will not cause damage, abnormal wear or deterioration to any compatible machine.

In the unlikely event of your machine failing or being defected as a direct cause of an item you have purchased at BH Toner, we will reimburse you up to $150.00 for service and repair.

This warranty is dependent upon the customer providing BH Toner with satisfactory evidence that the machine's failure was due to a defect in the item purchased at BH Toner, including a written statement from an authorized service company stating the reason for failure and the corresponding invoice. This statement must be on authorized company letterhead, dated and signed by the company's field or service representative.

Please allow 21 days between sending us proof of damage to processing your request and issuing payment.