That’s the somewhat ostentatious subtitle of Celia Siegel’s book Voiceover Achiever. It’s an illustrated, conversationally written step-by-step guide to branding your voice-over business, by one of the most amiable experts in our industry.

Will your life change after reading this book? It depends on how you’d answer the following question:

Can you get slim from reading about weight loss?

Or, to put it differently:

Are you an active, or a passive reader?

We all know people (perhaps intimately) who have tons of self-help books in their Billy bookcases that just collect dust. I call them shelf-help books, because that’s what they are. They’re the useless property of passive readers who are all talk and no action. In my estimation, about eighty percent of non-fiction fans fall into this category.

Active readers, on the other hand, absorb and embrace the information like a sponge. They make notes, they do the exercises, and start applying what they’ve learned immediately, and consistently. If that’s you, Celia’s book has tremendous potential to help you transform your business, and even your life. Whether you’re a voice-over, or otherwise self-employed.

And here’s the remarkable thing: Celia does it all in under 130 colorful pages, many of which feature large illustrations.

WHO NEEDS BRANDING?

But why buy a book about branding? I assume you have talent, training, equipment, connections, and even some business skills. You run a small shop. You’re not a company like Coca-Cola or Apple. Do you really need to boil down your essence into some smart slogan and a logo? Celia Siegel:

“The big question in our industry used to be: Do you have a beautiful voice? Do you know how to act? Those are still important. But they’re no longer enough. These days the question is: Are you brandable?”

Here’s the gist of it: In a cacophony of voices, you want to be found and heard. You want to stand out. You want to distinguish yourself from the rest by highlighting what makes you different, and more desirable. That’s what intelligent branding does. And since you personify the service you’re offering, you’ve got to start thinking of yourself as a brand, by -in Celia’s words: “being loud and proud about who you really are.”

That sounds great, but here’s the not so easy part. A brand is not something you can bottle and sell at a supermarket. It lives in people’s minds. A brand is the result of many implicit and explicit associations and perceptions of a product, a service, a person, or a company. It’s what turned brown, carbonized sugar water into a billion dollar business, and Oprah Winfrey into one of the most influential and wealthy people on this planet.

Now, here’s what you need to ask yourself: How can you create and control these associations that set you apart, and help your business perform better? That’s precisely what Celia Siegel does for a living, and her book is loaded with examples of voice talent whose niche she’s helped define.

Chapter by chapter, Voiceover Achiever takes you through the process she uses with her clients, helping you identify what makes you unique, and showing you how to tell the story of your brand through language, visuals, and different media. If this sounds like a daunting task, think again. Celia writes the way she speaks. She keeps it light and playful. She clearly knows her stuff, but she’s never stuffy, and at no point does she come across as a know-it-all talking down to noobs.

TOO MUCH OF A GOOD THING?

As you can tell, this is not a boring intro into branding. It is a book about Celia, Celia’s business, and Celia’s clients. That’s its strength, and its weakness. Examples from the same talent are reused throughout the book, and at times I got the impression that I was reading a long testimonial. All those testimonials are from voice-overs, and not from agents, or from people who are searching for voices for their projects.

I’m glad the people who hired Celia are happy with their new image, but what about the professionals they wish to reach? What’s their feedback? I want to know to what extent business has increased after Celia’s intervention, and how much can be attributed to branding.

Here’s another question: How much are rates part of branding? If we’re in the business of controlling associations and perceptions, the price of a product or service definitely influences how it is perceived. That’s why some people prefer a Rolex over a Seiko, even though the much cheaper Seikos are just as good at keeping time. There’s no mention of rates in Siegel’s book.

A MATTER OF IMAGE

Some of the images in Voiceover Achiever feel like fillers, just as the twelve empty pages of Brand Journal in the back of the book make it look more substantial than it is. I wish there had been more content, instead of pictures of lollipops, unicorns, and bicycles that seem to have come out of a kids magazine.

While I appreciate the examples of websites that have had the signature Siegel makeover, I would have loved to see a before and after, revealing some of the no-no’s of branding. Celia also doesn’t mention A/B testing and other methods as a way to find out what clients most respond to.

Teaming up with a “Brand Buddy” as suggested by Siegel (a fellow vo-talent embarking on his or her own branding journey), might not be ideal. As a sounding board, a colleague could be just as clueless as to what works and what doesn’t as you are. If, on the other hand, you need someone to hold you accountable and keep you on track, a Buddy could be very helpful.

CULTURAL DIVIDE

As a European living and working in the U.S., I’d like to know to what extent branding is context dependent, meaning that a different market may require a different message. In the Netherlands where I was born and raised, humility is considered a virtue, and superlatives frequently found on American websites, are often seen as bragging and off-putting.

I also don’t agree with some of the advice Celia’s giving. She recommends using a personal Facebook profile for business purposes, and I do not. It’s actually against the Facebook Terms of Service (for more about that, click here).

Siegel writes about website design:

“If you’re doing it yourself, I suggest a one-page, endless-scroll website, the simpler the better.”

From an SEO-perspective, websites that use pagination (spreading content over a number of pages) do much better because Google Analytics and other sites measuring statistics count page clicks. Visitors to infinite scroll sites don’t click. Clicking lowers the bounce rate, and increases engagement.

MAKING SOME NOISE

When it comes to spreading the message, I agree with Celia: You have to remind people that you exist. If you want to stand out, it’s no enough to be outstanding. That’s where her book moves from branding to marketing. Siegel explores social media such as Twitter, LinkedIn, Facebook, and Instagram. She lists the benefits of using stickers, branded E-cards, banners, newsletters, and networking. However, there’s no mention of blogs, podcasts, or videos. That’s a big omission in a time where YouTube has become the second largest search engine, and blogs such as this one are huge drivers of website traffic.

I also would have liked to see a few paragraphs devoted to brand protection. Your brand is your intellectual capital, and national and international trade mark registration should at least be discussed. At the same time it’s important that you don’t infringe on someone else’s intellectual property by using names, tag lines, or images that are already in use by existing brands. It could cost you dearly (more on that when you click here).

Last but not least, instead of empty Branding Journal pages, I would have loved a list of recommended resources such as graphic designers, website developers, copywriters, copy editors, SEO-specialists, illustrators, social media experts, and other people who can help you tell your story, and spread your message.

SUMMING UP

Voiceover Achiever covers a vital aspect of our business that, until now, has not been written about in much detail. As such it is a welcome and wonderful addition to the growing list of books about the voice-over industry (click here for a list of other books). Better still, anyone running a freelance business can benefit from Celia’s experience and expertise. However, please keep the following in mind:

No amount of clever branding can cover up a bad product or poor service. It may take years to build a reputation, and it can be destroyed in a matter of minutes.

As you’re reading these words, I’m at VO Atlanta, the largest gathering of voice talent in the world. When people spot me on the conference floor, one of the first things they usually say is:

“Hey, are you Paul from the Nethervoice blog? I thought I’d recognize you!”

Then we’ll chat for a few moments, and inevitably, people start asking me questions about my blog. Of course I love talking about the stories I write, and I’m happy to give aspiring bloggers some pointers.

Now, to save some time I’ve decided to answer some Frequently Asked Questions, and that way you don’t have to take any notes. So, here’s question number one:

Should every (freelance) business have a blog?

That’s a tough one to answer. I can certainly tell you why I blog, and then you should decide for yourself if blogging could be beneficial to your business.

Here’s the thing.

You could own the best store in town, but if nobody knows who you are and where to find you, you’re not going to attract any customers. So, you need to do something to get people in the door. Once your customers have found you, you have to gain their trust. Nobody likes to do business with people they don’t trust.

My blog does a number of things. It brings thousands of people to my website every month. That’s a big deal. It means that out of all the voice-overs sites they could have gone to, they go to Nethervoice.com, and they stay there for a while.

Why do they do that? Because they find something of value that makes them come back again and again. That “something” happens to be my blog. And when they read that blog, they get to know me, and they learn about my take on the business I’m in. It’s a way for me to position myself in the voice-over market place as someone who knows a thing or two about my line of work. This builds trust.

I call this approach “under the radar marketing.” What do I mean by that? Well, I’m not putting up ads that say:

“Better call Paul.

He’s the best!

If you need an international voice, Paul is your man!”

People have become allergic to this kind of in your face, self-congratulatory marketing.

Instead, I write reviews, I give advice, and I tell stories. Most people hate ads, but they love a good story!

Does this approach work for everybody? Absolutely not. I happen to love writing. I’ve been doing it for most of my life. If you don’t like to write, then a blog is not for you. Perhaps you should do a weekly podcast. Others love making videos, or they put out a picture diary on Instagram.

The important thing is to do something that excites you, and that fits you. People can sense whether or not your heart is in it.

How do you become a successful blogger?

Before I answer that question, I’d have to answer another question. How do you define success? That’s not only important for blogging, but for any area in your life. Success is one of those tricky words. We think we know what we’re talking about, but we all have our own definition.

“Success is the continued expansion of happiness, and the progressive realization of worthy goals”

The next questions would then be: What makes you happy, and what are worthy goals?

Money? Fame? Influence?

For some bloggers, success means having two hundred followers. Others want two hundred thousand. Some bloggers look at how much money their blog is making them. My blog makes me happy because it enables me to connect with people from all over the world. Clients and colleagues. And when they tell me: “What you’ve written really helped me today,” that is a success. That makes me happy.

When people write to me and say: “I don’t agree with you, but you really made look at some things in a different way,” that too is a success.

Now, if I would tell you that numbers don’t matter, I would be lying. I am proud that I now have over thirty-nine thousand subscribers. For some bloggers that’s nothing, but I look at it in the context of our small voice-over community.

If you believe that you have something that’s worthwhile sharing, you want to share it with as many people as possible. So, 39K is a nice start!

Now, back to the question. How do you become a successful blogger?

Three words: Content, Personality, and Promotion.

We all lead very busy lives. Every week I ask people to take a few minutes out of their day, and spend those minutes with me. They will only do that if they feel I have something to offer that is valuable and relevant.

My blog is a free service. It’s not a sales pitch, and I think my readers get that, and appreciate that. But there’s something else that I think makes it work.

If you want to appeal to a wide audience, you have to have a unique point of view.

Why do people watch the Late Show with Stephen Colbert? It’s not because he rehashes dry facts from the paper. It’s because he’s Stephen Colbert.

Another reason why my blog has become a success is because I know a little bit about spreading my message. And thankfully, my readers are my best promoters. Without them, I would make as much noise as one hand clapping in a soundproof room.

What should a blogger write about?

If you don’t mind, I have to answer that question with a few more questions.

1. Who is your audience?

2. What are they interested in? What are they hungry for?

3. What do you have to offer that distinguishes you from other bloggers?

One of the things I like to do is to write about topics that are timely, and make them relatively timeless. News is outdated the moment it is published. Analysis lasts much longer.

If you want to give your content more staying power, I suggest you use specific examples to make a general point. For example…

Last year, I wrote about World Voice Day, an international event held every year on April 16th. I used it as an opportunity to write about vocal health. In the past I have written about the Voice Arts Awards. I used that story to talk about the pros and cons of competitions. I wrote about Top Gear presenter Jeremy Clarkson who was fired after physically and verbally abusing a producer. I used his story to identify seven traits of successful colleagues, and the ways they treat the people they work with.

What things should you avoid as a blogger, and what are things you should absolutely do?

Here are a couple of dos and don’ts. Let’s start with a few don’ts.

1. Do not oversell yourself. People love to buy but they hate being sold. A blog is about offering value for free, and about creating a connection. Once people start trusting you, they will start trusting your product, especially if you happen to be your product.

If you wish to increase sales, don’t make it about selling.

2. If you want to highlight what you have to offer, don’t make it all about you. Show people what you’re made of, but avoid the ME, ME, ME-stories. Focus on your readers.

Here are a few do’s:

3. Educate without lecturing. Come across as an expert, but not as a know-it-all. The most compelling way to pack information is to make it fun and light. Make your blog conversational, as if you’re talking to one reader who is sitting across the table from you. Use stories to make a point.

4. Always do your research. Make it easy for your readers to find and check your sources. If you want people to look at you as a reliable source of information, don’t spread rumors or make claims you cannot back up. It may take you years to get a decent following. It takes one stupid gaffe to lose your tribe.

Give your readers an opportunity to go one level deeper by giving them links to sources and resources. It will enhance your credibility.

5. Care about your readers, but don’t care about their opinions. If you feel like stirring the pot, then do it. Push that envelope. If you want to bring about change, you have to start pissing people off. Make a few folks uncomfortable. But be prepared to live with the consequences.

I once wrote a blog post about podcasting that didn’t go over so well with the podcasting community. People started calling me all kinds of nasty names, and I had to change my comments policy because of it.

Some stories come easier than others. On average I’d say I spend at least one day every week on my blog, but usually more. This includes prep time, writing, rewriting, and publishing. It also includes how long it takes me to respond to your comments, tweets, Facebook & LinkedIn messages, and emails.

Absolutely, and this brings me back to the beginning. People don’t do business with someone they don’t know and can’t find. Years ago I was at a voice-over conference, and I did a presentation. At the beginning I asked people how they had heard about me. No one said:

“Because you’re on Instagram, Pinterest, Twitter and Google+.”

Most of them said: “We know you because we read your blog every week.”

Now, you might say: “These people are your colleagues. Not your clients.” Well, I happen to get a lot of business through referrals from colleagues. But my blog is also read by agents, on-camera actors, producers, audio engineers, and other freelancers.

What many people don’t realize is that I’m also a voice-over coach. Most of my students come to me because they’ve read my blog and/or my book.

So, in all modesty I can say that my blog did put me on the map. People visit my website because of it. They don’t go to a voice casting site or my Facebook page to find me. They come directly to me, and I can deal with them on my turf, and on my terms. To me, that’s huge!

How did your blog get over 39,000 subscribers?

Let me tell you: it didn’t happen overnight. It is the result of a lot of calculated small steps, and the support of my readers.

If you want to have that kind of success, the bigger question really is: Why would people come to your website?Why would they want to spend some of their limited time with you, week in, week out?

Here’s the answer:

You have to offer them something of value that is relevant to what they’re doing and thinking, and you have to present your content in a way that’s easy on the eyes.

People also read blogs to find out where someone stands. My most opinionated pieces are the usually biggest hits. People like controversy, and a good rant. As a blogger I have made many friends, and also a few enemies.

In summary: content, relevance, value, personality, and a pleasant format is what brings people to a blog.

But there’s even more to it.

If I were to write for the VO-community only, I would never have gotten where I am today. If you wish to be successful, you have to widen your reach. How do you do that? Start by asking yourself:

What greater community am I a part of?

This is what I came up with:

– Actors & artists

– The self-employed

– The underemployed

– Freelancers

– Solopreneurs

– Small business owners

As a narrator and voice actor, I’m also in touch with:

– Linguists & translators

– Sound engineers

– Bloggers

– Writers

– e-Learning specialists

– Advertisers & Social Media specialists

– People in the entertainment industry

Looking at this list, I had an idea: What if I were to write a blog that would be of interest to all of these groups? That way, I could use the angle of the voice-over industry as an example of a much greater picture. This really brings us back to one of my most important content rules:

If you want to appeal to a wide audience, you have to have a unique point of view.

Take fellow-freelancers for instance. They run into the same problems as I do as a voice-over professional:

• How do you put a price on your product?

• How do you handle challenging clients?

• How do you advertise your services?

• How do you overcome fear of failure?

• Where do you find new business?

Those are some of the things I write about every week.

Using Technology

Last but not least, you have to use technology to spread the word. My publishing platform is WordPress, and I let some of the WordPress plugins do part of the work for me.

A few tips:

1. I optimize my blog for search engines, using the All in One SEO Pack plugin. This allows me to enter a title, a short description of the topic, and keywords to the blog.

2. On the day my blog is posted to my website, I add it to relevant Facebook groups, such as Voice-Over Pros. I try not to post the blog to all groups at once.

3. I add it to relevant LinkedIn groups, to Google+, my Tumblr site. I add it to StumbleUpon and Reddit. Some of that is automated via the JetPack plugin. I usually write special Twitter links with shortened url’s.

4. I make it easy for people to subscribe to my blog. Some bloggers offer an incentive to get people to subscribe. It’s usually a free book or link to a video. I don’t do that, but I’ve heard it works well.

6. People can search for blog content by typing in keywords, or by category.

7. I have a list of the most popular posts, and a list of the most recent posts.

8. I offer them related posts. That way they stay on my site a bit longer. For this I use the Related Posts by Zemanta plugin.

9. I encourage my readers to share my stories with friends and colleagues, and people do.

10. I reward interaction. I do my best to thank every commentator and people who share my content. I believe in the power of PR: positive reinforcement. First-time commentators get an automated thank you note, via the Thank Me Later plugin.

All these small steps combined create a nice wave of publicity, and it’s such a joy to ride that wave with you!

Thank you so much for your comments, and for your continued support. It means more to me than I’ll ever be able to put into words.

If you happen to be at VO Atlanta for the next few days, I’d love to meet you in person!

“Well, ‘it’ doesn’t get old, but I certainly do,” I replied, not knowing that I had spoken too early.

An hour later I got this really boring script about ladders, and I changed my mind. It was poorly written, poorly translated, and I had no idea why they had selected poor old me to narrate it. Yes, it was money in the bank, but in reality I would rather go back to bed.

Let me explain something to you.

I have no particular fondness for ladders. Walking under them brings bad luck, and many of them wobble in a most disconcerting way. Ladders are ugly and dangerous. Just because they take you to the top, doesn’t mean they’re special. They’re just a few steps up from step stools. One of the reasons I became a freelancer is because I wasn’t good at climbing the corporate ladder. So, why out of all people, should I have to sing their praises?

It’s for the same reason they talked me into voicing videos about agricultural insurance, miracle car wax, and motorcycle repair. It’s part of the unavoidable, unglamorous, unexciting work voice-overs do every day in dimly lit chatter boxes.

I must admit: that part of the job does get old and boring. Especially if one has to edit, separate, and name hundreds of files per specific client instructions that make it impossible to do this semi-automatically. Of course the client conveniently “forgot” to mention it at the time of the booking.

Come to think of it: that gets old too. You know, clients trying to take advantage. The other day one of them sent me a message saying that I had “forgotten” to read one paragraph. Of course they would need it right away. The thing is, that mystery paragraph was never in the original script. It was a last-minute addition.

Now, I know that some colleagues would forgive the client for this “mistake,” and record the five or six extra lines pro bono. In my book, however, more words means more money. It’s not that I am greedy. I just happen to run a for-profit business. With the Arctic temperatures we’re experiencing, someone’s got to pay the heating bill!

If you were to ask a contractor to paint your kitchen as a courtesy, right after she’s finished with the living room, do you think she’d do it? Would an Uber driver take you to the town next to your agreed destination, and not charge you for it? Of course not. Then why do some people expect they can get a voice-over to record a few extra lines at no charge?

“Well, the other guy we hired did it.”

“Then why didn’t you ask him to do it?”

“Because he sucked.”

It’s the same old story, and it makes me yawn every time I hear it.

If you’re getting your feet wet as a VO, trust me. There are parts of this job that are “just work.” Work you may hate. For instance, you’ve signed up to narrate a 400-page audio book, and with every chapter you get this nagging feeling that it’s not getting better. In fact, it’s going nowhere. You start wondering how this piece of pulp ever got published. Then you find out this is a vanity project by someone who should have kept his job at the department of motor vehicles.

Argh!

One of the most boring jobs you can get in this business involves speech synthesis. It’s the artificial production of human sounds by computers. The text-to-speech software “runs” on thousands of snippets of sounds (phonemes) recorded by voice-overs. Recording sessions can go on for months and are notoriously tedious (just ask Susan Bennett, the voice of Siri).

Once the engineers have what they need, they can use the program to simulate speech for apps, navigation systems, or virtual assistants such as Bixby and Alexa. Amazon now has a database of synthesized voices that is rented out to developers in need of voices for their applications.

Here’s the kicker. As a voice-over you only get paid once for the database you helped create. That’s it. A colleague of mine heard his voice in at least twenty applications varying from computer games to language courses that were created artificially, and he’ll never see a penny.

Did you know that Adobe’s Voco (the Photoshop of speech) only needs about twenty minutes of recorded target speech to generate a sound-alike voice, producing sound patterns that were not even recorded?

Watch this (and try not to be bored):

Perhaps they should have Voco read that terrible self-published novel I mentioned earlier!

Anyway, thanks to modern technology, the most boring parts of voice-over jobs might be behind us. If we can get machines to say anything we want them to say, why use humans? Computers can work without a break, and don’t require a SAG-AFTRA contract.

In a strange way, that’s music to my ears.

I might lose a few dollars, but very soon people like me won’t have to talk about ladders anymore.

Wise men say that one way to spot the difference between cultures, is by looking at how separate societies approach the concept of work.

As someone who has lived and worked in both Europe and in the United States, I feel comfortable making the following generalization:

In Europe, most people work to live.

In the Unites States, most people live to work.

By “most” I mean more than half.

Here’s the thing: I’ve never had more time off than during the thirty-six years I lived in the Netherlands. I was able to travel the world at a relaxed pace, and recharge my batteries. I had enough time to pursue one or two hobbies, and have a rich and balanced social life.

Once I became a U.S citizen, I learned that most people in America see even a short vacation as a luxury and not as a necessity. The odd American planning a trip outside of the country has one thing on his mind: how can I see and do as many things in as little time as possible? Kids are overscheduled by stressed parents working two jobs, and one of those jobs is to pay for daycare.

I fully realize that I’m brushing with broad strokes, but what’s the end result of these two attitudes?

Countries where people work less like Ireland, Norway and Belgium, are more productive than the United States. In the most productive country on earth, Luxembourg, people work an average of 29 hours a week. On average, Americans put in 33.6 hours a week, only to rank fifth in the OECD list of most productive countries.

These findings support one of the conclusions of a story I wrote this year entitled “Are You Wasting Your Time Going Nowhere Fast?” (click on the title to access the article). It’s a blog post about the difference between being busy and being productive. In it, I offer suggestions to increase your productivity as well as your bottom line, that will actually cost less time!

THE RAT RACE

No matter where you live, running the rat race can be pretty stressful. Some of my voice-over students get stressed out when they have to go into a studio to record. In “Don’t Drive Yourself Crazy,” I describe how you can keep that stress under control.

Now, I have a question for you. If I were an investor on a show like Shark Tank or Dragons’ Den, and you came to me with a pitch to back your business, what would I be looking for? Enthusiasm? A unique product? The answer may surprise you. Read about it in “Would you Survive The Shark Tank?”

MISTAKES AND FAILURES

Eighty percent of new businesses survive past their first year. However, half of all businesses no longer exist after five years. That’s a scary statistic, isn’t it? In “The Secret To Not Getting Hired,” I’ve summed up all the reasons why clients aren’t interested in working with you. Oddly enough, I also invite you to embrace failure as a way to grow personally and professionally. You can read about that in “Why I Want You To Fail.”

When you’re just starting out as a voice-over, it is so easy to make simple errors. Many of my VO-students tell me: “If only I had known…” I tell them: “If only you had read my blog!” The story about “The Seven Worst Mistakes Beginner Voice-Overs Make,” is a good start.

If there’s one thing I have learned in this unpredictable business, it is that success is by no means guaranteed. You can work your tail off and record audition after audition, only to face rejection, time after time. It’s frustrating, and that’s why I say: “VO’s Unfair, so, Grow a Pair!”

Sometimes, you are not the problem, though. You’re just dealing with a terrible customer. Mine was named Elvis, and he was “My Worst Client Ever.”

Attracting clients has always been a major theme of this blog. In “The Key To Promoting Your Business,” I reveal what’s fundamentally wrong with the way many voice-overs (and other freelancers) market themselves, and what they can do about it.

Social media should play an important role in any marketing strategy, but you have to know how to play the game to get tangible results.

Number one my list is spending too much money! It’s so easy to write check after check hoping it will benefit your business. Quite often, it’s better to save and make wise investments. In “Becoming A Frugal Freelancer“I’ll tell you how. This story alone could save you hundreds of dollars, pounds, or euro each year.

Number two of things to avoid is working for low rates. In “Who’s Afraid of Decent Rates,” I urge you to stop blaming one specific group for the ongoing erosion of voice-over rates. You’ll be surprised to learn which group that is.

Number three has to do with the big rotten apple of the voice-over industry, known as Voices dot com (VDC). In their continuous effort to try to dominate the VO-market, VDC bought Voicebank with borrowed money, and it is rapidly turning well-paid union jobs into cheap managed projects. Read all about it in “A Deal With The Devil.” My question to you is:

“Are you part of the problem, or part of the solution?”

As long as you keep investing in a company that does not have your best interest at heart, you keep that company in business. That’s why I’m telling you: “It’s Time To Choose.” Are you in or are you out?

NAMECALLING

The 2017 story that caused quite a stir on social media was “Divided We Stand.” Actually, it was an afterthought about a certain VO Awards show that prompted one commentator to label me a “racist.” Some of my critics thought this person went too far and said so in public. Others kept their mouth tightly shut. To me, that was more hurtful than the ridiculous slander itself. Einstein once said:

“If I were to remain silent, I’d be guilty of complicity.”

In the follow-up article “Paying the Piper,” I take on my critics, and I present ideas to make future award shows better and more relevant.

SQUARE ONE

The last two stories I want to highlight bring us back to the beginning. It’s about our approach to work. A week or so ago, my colleague Paul Stefano posted on Facebook:

“Anybody else finding it hard to just stop during the holidays? Still frantically checking email for auditions, looking at casting sites and generally running at 90 mph. It’s as if all the energy it takes to do this business on a daily basis makes it really hard to hit the brakes!”

I responded:

“Auditions will keep coming in. Always. But precious moments with friends and family will never come back. If we don’t give ourselves the opportunity to enjoy these wonderful times, what are we really working for?”

Working harder and longer doesn’t mean we’ll be more productive. In fact, this blog was born when I dared to step away from my work for a while. I describe what happened in “Feeding Your Soul.” Little did I know that this blog would eventually attract an audience of 39K subscribers and counting!

READING LIST

If you do feel that your voice has earned a rest, and you wish to catch up on some reading, I warmly invite you to look at “The Concise (and incomplete) Voice-Over Book List,” I compiled this year. As an author I will be adding another book to that list in 2018. What are your big plans for the new year?

For now I want to thank you for all your emails, questions, and comments. I hope to meet you in person at VO Atlanta in March where I’ll be doing a presentation, a panel discussion, and a break-out session.

May the new year bring you all the fulfillment and success you so deserve!

Today’s topic is something I approach with trepidation. For one, it’s very delicate and personal. Secondly, some commentators believe it has no place in a discussion about work.

I respectfully disagree.

Hanukkah is being celebrated right now. Christmas is less than two weeks away. So, let’s talk about spirituality!

EVERYDAY ETHICS

For me, spirituality has a clear role in how I conduct myself, and how I conduct business. It permeates everything I do, and it often guides me as to what not to do. It’s a moral compass.

Notice that I do not use the word faith in this context. I avoid it religiously. To me, spirituality is less divisive of a term. It’s more elusive and inclusive.

Whereas faith and religion are often associated with dogmatic, hierarchical institutions, spirituality is first and foremost a subjective individual experience. I cannot and will not define it for you. What I can do, is tell you what it means to me.

When I use the word spirituality, I am referring to a connection to something greater than myself. This can be a physical as well as a metaphysical connection. Spirituality tells me that there’s more to life than the naked eye can observe, and more than science can explain.

Spirituality is linked to motivation and mission. It can provide us with a motive -a reason- that explains and drives why we do what we do. But it’s not as simple and superficial as that. Ultimately, it’s about living a life of meaning and purpose. It’s uniquely personal and universal at the same time.

INTERCONNECTION

To me, leading a spiritual life acknowledges the fact that we don’t live on an island. Whether we realize it or not, we’re all part of a larger whole. We’re all connected. Our individual choices and actions have the potential to influence other individuals. Right now, and in the future. It’s impossible to know to what extent one simple decision will change the course of many lives, but action-reaction is a dominant force of transformation.

Not everyone sees it that way, or acts that way. Too often, nations, corporations, and individuals act as if there’s no tomorrow, and their behavior has no consequences. We fight one another over faith, scarce resources, and land. We poison the planet to make shareholders happy, and we focus on ourselves because we believe we are at the center of our universe. To many, the here and now is all that matters.

We ignore the bigger picture because we refuse to look further than our own backyard. We choose to focus on what divides us, instead of on our common interests. And in doing so, we lose a vital sense of (global) community and interconnectedness. We may even lose part of our humanity.

It doesn’t have to be that way.

CONSEQUENCES

Being mindful of the consequences of our thoughts and actions, makes for a consequential life.

The Iroquois called itSeven Generation thinking. That’s the idea that decisions should be considered for their impact on the seventh generation to come. This focus on sustainability is philosophical and practical at the same time. It is based on a profound respect for this magnificent speck of stardust in the midst of an infinite universe we get to borrow during our lifetime.

That’s my kind of spirituality!

You may have noticed that I am trying to stay as down to earth as possible when it comes to spirituality. Rather than praying for some magical, mystical experience, I choose to also interpret spirituality as doing things in a certain spirit. That’s where the word inspire comes from. Spiritual people lead inspired lives, and strive to inspire others.

So, in what spirit do I choose to conduct business?

MY PERSONAL APPROACH

Well, I believe I’ve been given (and have developed) certain gifts for which I am eternally grateful. What better way to celebrate those gifts than to share them with the world? That’s one of the reasons I use my voice and my pen for a living.

Here are some other spiritual principles that guide me every day:

• I want to be of service, and use my talents to the very best of my ability.

• I want to treat clients and colleagues with class, kindness, and respect.

• I want to do business in an honest, open, and accountable way.

• I want to charge rates that are fair, not only for my benefit, but for the benefit of my entire professional community.

• I want my business to be as environmentally friendly as possible.

• I am totally committed to keep on learning and growing, and –

• I want to assist and inspire others to do the same.

• I won’t take on projects that go against my beliefs, e.g. games that glorify gratuitous violence and turn horrifying aggression into so-called entertainment.

• I want to make this place a better world.

THE ANSWER WITHIN

Freelancing is not for the faint of heart. At one point in our professional lives we’re all going to be tested. Perhaps we’ll hit a long dry spell. Perhaps we’ll receive some horrible feedback. Maybe we will start doubting ourselves, or we’ll feel professionally isolated and alone.

Especially during those times, we have to rely on our WHY. If the answer to the question “Why do I do what I do?” isn’t convincing enough, it will be very tempting to give in and give up.

But if, on the other hand, our inner fire is burning with purpose, we’re poised to get back on track, and turn stumbling blocks into stepping stones. Challenges become learning experiences and opportunities to grow and give.

I believe it is human to crave connection and look for meaning. Otherwise, why are we even here? Why do we even bother?

And should our lives be part of some divine design, I think a life well-lived may very well be measured by the number of meaningful connections we manage to make during our time on earth.

It’s the story of how I got from doing okay, to doing quite alright, professionally speaking.

Almost every week I get emails from readers, asking me to reveal the big secret to my so-called success.

Why “so-called success”?

Well, everything is perception, and perception is everything. We all define success in different ways.

Before I tell you about this secret, you should probably know a bit more about me.

As a freelancer, I work in a highly competitive and increasingly crowded field: I’m a voice-over. I talk for a living. The other day I recorded an audio tour of a gorgeous area in the North of France. Today I’m pretending to be a medical doctor, telling physicians about the side effects of a new cancer drug. It’s a fun job with many pros and cons.

As a player in the new gig economy I have a lot of freedom, no benefits, and very little protection. Weeks of underemployment are usually followed by a crazy busy period where I’m scrambling to finish every project I was hired to do on schedule. It’s feast or famine.

A voice actor’s income can vary tremendously. Some twenty-second commercials bring in thousands of dollars, particularly if you’re an A-list celebrity, which I’m not. An hour of e-Learning or audio book narration may generate a few hundred bucks (before expenses and taxes). Most clients come and go. Very few stick around.

Although my work is not physically demanding, sitting still in a small, dark studio behind a microphone for hours and hours, isn’t exactly healthy. It’s also easy to feel socially isolated because my colleagues are all sitting in small, dark studios in different parts of the world. And I’ll be honest: at times the stress of being out of a job as soon as a project ends, can get to you. Work fluctuates, but bills keep coming.

Even though I think I’m experienced and highly qualified, most of my days are dominated by the search for new clients, and by auditions. Every audition is a crapshoot. Like most of my colleagues, I try to read between the lines of vague specs and scripts, attempting to second-guess what the invisible client is hoping to hear. And most days I’m wrong, and someone else ends up getting the gig.

Now, in spite of this sad story, I love what I do for a living, and I don’t think there’s anything else I’d rather do, career-wise. I’m not a good candidate for a 9 to 5 job. I can’t stand bosses who have risen to the level of their incompetence. I’ve had too many of them. I wouldn’t want to waste hours a day being stuck in rush hour traffic, just to make some corporation happy. I rejoice in the fact that I don’t have to go to endless staff meetings or mandated office parties. Been there. Done that.

My accountant is also pleased because every year I make more money than the year before. There’s still no Lamborghini parked in my driveway, but I can live with that. And every time I book a new job, I realize that there are probably hundreds of hopefuls who are trying to figure out why the client picked that silly Dutch American with the European accent over them.

I know… It baffles me too!

Taking all of that into account, how did I get from doing okay to doing quite alright?

Do I use a special microphone that turns my vocal folds into the Voice of G-d?

Are eager talent agents fighting to add me to their roster?

Am I friends with the movers and shakers of the voice-over industry?

I have to disappoint you. It has very little to do with all of the above.

Sure, I use first-rate recording equipment. I have a number of great agents and a nice network of connections. But the thing that has made a real difference in my career is not something you can buy, and it has nothing to do with other people. So, what is it?

It is a strong belief in the Law of Cause and Effect. The mechanism of action and reaction. Specifically, my preference to rather be at the cause-side of the equation, than at the effect. It boils down to this:

I see myself as the prime instigator of change in my life. Change through choice.

I choose to be proactive (at cause) instead of reactive (at the effect). It’s the difference between sitting in the driver’s seat, and being a passenger. I like to hold the wheel and set the course.

People who share this belief are go-getters. They take the initiative. They take responsibility.

People who prefer to be passengers are usually more passive. They tend to be finger pointers and complainers, who often see themselves as victims. They’ll sue McDonald’s for making them fat, or for serving coffee that’s too hot.

Here’s a question you can ask to determine where someone stands:

“Do you like to let things happen, or make them happen?”

Of course I know we’re not omnipotent, and that certain things are beyond our grasp and control. My attitude only applies to the things I feel I can actually influence, and the person I can influence the easiest is… me.

I control what I put in my body, I control the size of my portions, and I decide how much I exercise. I don’t blame the fast food industry for my expanding waistline. To bring it back to my profession: I don’t blame online casting sites when my voice-over career isn’t where I want it to be. Instead I ask myself what I can do to increase my skill level, to promote my services, and to attract more clients.

Being “at cause” means being accountable for taking or not taking the necessary steps to achieve a specific goal.

That’s why as a voice-over coach I never guarantee results. I tell my students:

“As your mentor I don’t have magical powers that will result in you booking jobs. I will give you tools, but it is up to you to use those tools effectively and appropriately. You are responsible for your own results.”

On a superficial level my proactive philosophy may seem a no-brainer, but it’s not. It is a lot easier to blame and complain, than to take fate into your own hands.

The moment I decided to take charge of my career and be “at cause,” was a turning point in my life. The effects of that decision have brought me to where I am today. From being a spectator, to being an instigator. From doing okay, to doing quite alright.

And you know what?

You can apply this principle in any area, whether personal or professional.

Now, if you’re still with me, you have noticed that this wasn’t the shortest blog post ever, and I apologize.

Old beliefs about the trustworthiness of people disappear. Ideas we’ve cherished for too long, vanish as quickly as melting snow.

The tooth fairy is a lie, parents aren’t perfect, and reindeer don’t fly.

In The Netherlands, every child grows up believing in St. Nicholas, or Sinterklaas as the Dutch call him. In November this legendary bishop leaves Spain on a steamboat loaded with gifts.

His triumphant arrival in Holland is broadcast live on national television. Just like his rotund brother Santa Claus, Sinterklaas will go from town to town to meet as many overexcited children as he can.

The “Sint” (a Dutch version of “Saint”), always brings a big book in which he keeps track of the behavior of every child. In the olden days, nice children would be rewarded. The naughty ones would be punished by one of his helpers.

DUTCH BOXING DAY

In the weeks leading up to Saint Nicholas’ Eve, kids are expected to be on their best behavior. They put their shoes next to the chimney (or radiator), and leave some treats for Sinterklaas’ horse. Children also sing traditional songs before they go to bed. The next morning, they’ll usually find some sweets or a small present in their shoes.

On the evening of December 5th, the Dutch celebrate their version of boxing day. It is still the main gift-giving day in The Netherlands, and retail wouldn’t be the same without it.

In my family, most presents would be accompanied by a rhyme, making innocent fun of the receiver. Sometimes a poem would contain a clue as to where the present was hidden. Some gifts would be disguised in all kinds of creative ways, and the recipient had to guess what he or she was getting.

As a kid, I never doubted the existence of Sinterklaas. After all, he came to my school and he visited my house, year after year. Even when I started having some logistical questions about the distribution of so many presents to so many homes on one single night, I kept the faith. Like every other kid, I was afraid that the minute I’d start believing Saint Nicholas was bogus, I wouldn’t get any presents anymore.

All was well, until that dismal day Sinterklaas came to my Elementary school.

SINTERKLAAS GOES TO SCHOOL

I must have been seven or eight years old. All classes gathered in the gym, which doubled as an auditorium. I can still smell the pungent aroma of sweat and tears this dreary hall was notorious for. We kids were arranged according to our grades, and as we were waiting for the Sint’s arrival, a bespectacled young teacher started playing songs on an out of tune piano. Soon we all joined in.

After about ten minutes we’d come to the end of our repertoire, but Sinterklaas and his helpers were nowhere to be seen. It didn’t take long before docile kids turned into a restless mob of minors. The principal who’d been on the lookout, rushed back to calm the crowds.

“Kids,” he barked, “if you’re not going to be quiet and show some respect, Sinterklaas will be skipping this school. Now, is that what you want?”

“NO!” we answered in unison.

“So, are you going to be quiet?” he asked.

“YES!” we shouted at the top of our lungs. “We want Sinterklaas! We want Sinterklaas!” the whole room chanted.

At that very moment, a rusty, beat up compact car arrived at the gates. This couldn’t be the old man, could it? He was supposed to arrive on a magnificent white horse. Not in a Morris Marina. A few boys in sixth grade stood up to catch a glimpse of the bearded shadow that came out of the car. A single helper in black face called Zwarte Piet (or Black Pete) accompanied the tall man.

“It’s him,” the boys cried. “He’s coming! He’s coming!”

WHO IS THIS MAN?

“Children, children,” shouted the principal. “Remember our agreement. If you can’t be quiet, I will ask Sinterklaas to leave, and you can all go back to your classroom. Now, let us sing a song to welcome our distinguished guest.”

To many children, Sinterklaas was as close to a living legend as one could get. On one hand they would fear him, because he knew exactly what they’d been up to in the past year. On the other, they’d revere him because he was old, wise and dignified. His warm, deep voice and saintly demeanor was enough to turn the biggest chatterbox in the room into a shy and silent mouse.

As my heart pounded with expectation, the doors of the auditorium swung open, and in came Sinterklaas, wearing his traditional red cape and a rather faded mitre. He was holding a long gold-colored crosier. He waved at the children as his helper handed out traditional treats called “pepernoten.”

The second I saw the Sint, I knew there was something familiar about him. Of course I’d seen Sinterklaas before, but that wasn’t it. This was different. First of all, he was wearing thick rimmed glasses. No Sinterklaas I’d ever seen wore glasses.

Secondly, for a man who was supposed to be in his eighties or nineties, he walked remarkably fast and energetic. There was also something very wrong with his white beard. It looked like it had been quickly attached to his face with cheap tape. It seemed to have a life of its own, because the thing barely stayed in place.

As the Sint sat down on a makeshift throne, I noticed something else: his brown shoes. I could have sworn I’d seen those shoes before. But that could just be a coincidence, couldn’t it? Then the principal started talking. He asked Sinterklaas about his trip to Holland, and about his plans for the day.

That’s when it happened.

A DREAM DASHED

Instead of that deep, grandfatherly voice every child had grown up with, “our” Sinterklaas had a relatively high-pitched, young voice. To tell you the truth: He didn’t sound like Sinterklaas at all. Not even like a bad imposter.

I was utterly confused, and I wasn’t the only one. Something wasn’t right, but I still wanted to hang on to my conviction that this man was real. I tried to see in him what I wanted to see. Meanwhile, the girl next to me started crying, and said she needed to go the bathroom.

Then one of the bigger boys in sixth grade whispered something astonishing:

“Jongens, dit is Sinterklaas niet. Het is de dominee!”

“People, this isn’t Sinterklaas. It’s our minister!”

The rumor spread like wildfire through the gym. Soon enough, kids in each row repeated the same phrase:

“It’s the minister. It’s the minister,” until it reached a very uncomfortable looking principal.

I must say he handled it gracefully. He told us Saint Nicholas wasn’t feeling so well, and that he had to cut his visit short. The “old” bishop left as fast as he had come, without much ceremony. Later on, one of my friends claimed he’d found a fake beard in the bushes.

AN ODD DISCOVERY

When I came home that afternoon, the first thing I noticed was a pair of brown shoes on the doormat. I walked up to the study where my dad was working on Sunday’s sermon. He was wearing his usual thick rimmed glasses.

He looked up from his books.

“I’m not much of an actor, am I?” he asked rhetorically. “I’m really sorry.”

He waited a few seconds, and gestured: “Why don’t you come a little closer?”

“You know,” he said, “this morning I got a phone call from your school. The guy who was supposed to be Sinterklaas had fallen off his horse and couldn’t make it. Your principal practically begged me to fill in. I just couldn’t disappoint him.”

I didn’t exactly know how to respond to that. At that age I did not get the irony of a Protestant minister pretending to be Catholic saint. Then my dad continued.

“Paul, today I learned a valuable lesson.”

“What lesson is that?” I asked.

“I learned that just because you can, doesn’t mean you must.

Remember that,” said my father. “I knew I wouldn’t be any good, and yet I forced myself to go through with it. What was I thinking?”

He stood up from his desk and gave me a big hug.

“Papa,” I said with a trembling voice, “may I ask you something?”

“Always,” he said. “What is it?”

“Does this mean I won’t be getting any presents this year?”

“Of course you will,” my dad responded. “The whole school is well aware that I was just pretending to be Sinterklaas, but you know what? The real guy is still out there. Trust me.”

I so wanted to believe my father, but I couldn’t. Not anymore.

That day, my childhood (and the childhood of seven hundred other kids), had lost a bit of its magic, simply because my father couldn’t say no.

COMING HOME

Forty-four years later I look at an inbox filled with voice-over auditions (I’m a voice actor); opportunities other people think I should embrace. But when I look at them, I know I don’t want to be the guy with the fake beard and the brown shoes, arriving in a Morris Marina. And I think of my fathers words:

Just because you can, doesn’t mean you must.

The author and his father.

My dad ain’t no saint, but his words of wisdom are a gift I will treasure for the rest of my life.

Some three years ago, I left for The Netherlands, and knocked on my father’s door. We both knew this was probably the last time we would see each other.

In my father’s presence I once again became the boy I used to be, and we talked about the day my dad impersonated a Spanish bishop.

We laughed.

We cried.

And we said our goodbyes.

My dad died on January 10th, 2015.

This Saturday it will be my turn to play Sinterklaas for the families of the Netherlands-America Association of the Delaware Valley. The day after I will make a saintly appearance at Trinity Episcopal Church, in Easton, Pennsylvania, where I now live.

It’s a well-known Chinese curse, and for me, the past two weeks have been very interesting to say the least. I must indeed be cursed.

It all started with my outrageous blog post Divided We Stand. In it, I talked about a few topics the voice-over community doesn’t quite agree on: WoVO (World Voices Organization), the Union, our rates, and Voices dot com (VDC).

Out of all those topics, what do you think people picked up on? Fair rates? How the Union treats VO as an afterthought? How VDC is trying to monopolize our industry?

Nope!

Let’s put it into context.

The longest strike in SAG-AFTRA history had just ended with a less than ideal deal. VDC took over VoiceBank, and announced it was going after union jobs. VO rates are plummeting. And what were we getting fired up about?

A few shiny statuettes! And it’s all my fault!

If it were not for me and my wicked ways to get hits on my blog, we’d all be happily schmoozing at Lincoln Center (the location for the VAA’s), enjoying an abundance of excellent food AND an open bar at $200-something per person.

But no. This begrudging, predictable party pooper had to rain on everybody’s parade. What a bitter, bad sport he is! This Debbie Downer must hate all things that create community, and he’s probably out on some personal vendetta against the organizers.

Now, hold on one second…

TRUTH OR DARE

It’s obvious that my piece hit some raw nerves, but did I divulge things in my blog that were uncalled for and untrue?

Based on the many responses in the Voice Over Pros Facebook group as well as other comments, people proved my point. As a community we are divided about the VAA’s. Is that a terrible thing? Not at all. There is strength in diversity. It certainly makes life more interesting.

Here’s another fact I mentioned in my piece: you have to pay to participate in the VAA’s. Isn’t that true for many award shows, people asked. Absolutely. That -by the way- doesn’t mean such a show is inherently good, bad, or even relevant. Did I ever suggest that people had to pay to get nominated? Never! Is charging an entry fee the only way to preselect participants? Certainly not.

Are there other costs involved for those who end up being nominated? Of course, and if people believe these expenses are a solid investment in their career, they should go and have a great time (and I don’t mean that in a cynical way).

One of the colleagues I quoted said that the things that had sold him on the 2016 show did not materialize. The other colleague felt it was disingenuous to “honor the dubious distinction of buying temporary adulation and ‘stardom.’ “ Those were real quotes from real people.

What am I getting at? As a former journalist I know the importance of getting my facts straight. If you don’t like ‘em, challenge the facts, but there’s no reason to attack the person, and his/her perceived motives.

FALSE DICHOTOMY

Here’s what really bothers me. The VAA’s are portrayed as something utterly positive. Those who sing their praises are portrayed as the good guys in the industry. The people who don’t, are labeled as being negative. Those who dare to be critical are accused of badmouthing, and are unfriended and blocked from certain groups. Is that how we have dialogue in our community? Are we that insecure, that we can’t handle a bit of feedback?

And here’s another thing that’s not sitting well with me. Criticism of these awards is seen as criticism of those who enter and organize this event. Why the need to make things personal? Can’t we have our reservations about a game, and still like the players? Some have suggested that the people who question the merits of the VAA’s must be jealous or bitter. I can only speak for myself, but I’m neither bitter nor jealous. On the contrary.

CRITIQUE IS NO CRIME

No organization is perfect, and if it wishes to better itself, it can’t just be surrounded by cheerleaders. You need supporters, as much as you need contrarians. You need like-minded people on your team, as well as those who can point out imperfections. Otherwise you end up like those CEO’s on Undercover Boss who are only told what people think they want to hear, until they speak to their employees in disguise.

And speaking of disguise, I have received a number of emails from colleagues who say they agree with my analysis, but refuse to go on the record. The quotes I used in my piece were anonymous on purpose. Some are afraid to speak out, fearing it might have a negative impact on their career. It takes years to build a reputation, and seconds to tarnish it.

Heaven forbid you become known as someone who is opinionated, and who dares to challenge some of the heavy hitters in our industry. It’s better to stay under the radar, smile, and pretend all is well. He who pays the piper calls the tune.

No matter where you stand in this discussion, no one should feel intimidated, and fear for his or her career for speaking one’s mind.

FINDING COMMON GROUND

If you’ve been critical of my assessment, I want to thank you for engaging in a dialogue. I don’t think less of you because we’re not on the same page as far as this topic is concerned. Frankly, we have bigger fish to fry. I respect your choice to support and/or enter this competition, and I hope it was worth it. Perhaps we can agree on the following:

Different people define worth in different ways, based on their experiences, their expectations, and their priorities.

That’s why in the same thread one award-winning colleague says he can “unequivocally quantify the extra earnings directly attributable to relationships and bookings resultant from the VAA’s at well into the six figures and counting,” while another states:

“I have been a pro VO for 23 years and collected various awards over the years (that production companies entered into, not me) and they never, ever got me any gig. Not one. Never, ever, a client told me they casted me because I had an award. Ever.”

Is one right, and the other wrong, or can both exist at the same time? If you accept that last premise, you also have to accept that the value of a win varies per person. Isn’t that true for any award show? Of course it is. I never contested that. It’s especially true for a show very few people outside the voice-over bubble have heard about. It also means that as a promotional tool, the value of winning an award is uncertain. Is that me being derisive, or is that just the way it is?

Awards are by definition selective and exclusive. It’s never a level playing field.

Again, this is not a specific flaw of the VAA’s, but it’s a problem with most award shows. You don’t excuse or fix a problem by pointing out that others are struggling with the same things.

For instance, for years, the stunt people have lobbied for a special Academy Award. The powers that be, decided that those who often risk their lives (and sometimes lose it), are not Oscar-worthy, but those who compose a silly song may walk away with a statue. Is that fair and reasonable? You tell me!

HOLLOW HYPERBOLE

The voice-over announcing the 2017 VAA’s, said:

“Tonight, we honor the leading international talent in the voice-over industry. We recognize the greatest voice actors who impact our ears, our lives, our world.”

Really?

If your publishing company, agent, distributor, radio station, or network wants to enter your work, you’re in luck, and you’re a contender to be among “the greatest.” If they’re not interested, or they don’t want to pay the entry fee, you won’t be considered, even though you might be mega-talented.

The VAA’s were created to provide international acknowledgement of the extraordinary skill and artistry that goes into voice-over acting. Apparently, it’s easier for some people to be acknowledged than others. One commentator remarked:

“I work every day on some cracking radio and the odd TV ad, but mostly, like today, I will go and voice 10 explainer videos for one of the UK’s largest supermarket chains. And you don’t get awards for that I’m afraid. You don’t even get a discount voucher for the shop.”

STRANGE CATEGORIES

And why is there a special VAA for podcasts and not for radio dramas? To me, radio dramas are about voice acting. The podcasts are about people talking about voice acting. And on that note, do the Oscars have an award for the best acting demo reel? Would the Country Music Awards ever award a demo tape sent in by an aspiring singer? Then why on earth are we recognizing demo reels at the VAA’s?

Some have argued that the cream will always rise to the top. I don’t agree. Turds tend to be pretty lightweight too. At any award show, only the people who enter and pay have a chance to be measured and rise. And if the competition in a particular category isn’t very strong, it’s easier for mediocrity to take top honors. In the land of the blind, the girl with one eye is queen.

Some have also suggested that the purpose of these VAA’s is not to boost one’s career, but to celebrate it. If that’s the case, why sell these awards as a marketing opportunity? Why not organize one big VO party for equals among equals? Skip the speeches, the celebs, and the shiny objects. Go straight to the dance floor and have fun under the disco ball!

NEW INSPIRATION

To make the VAA’s more beneficial to our community and beyond, we need a different model.

It’s one thing to point out weaknesses, but another to come up with concrete suggestions for improvement.

This might surprise you, but I’m not entirely against competitions. My wife’s piano and flute students take part in them. It gives them something to prepare for, and an opportunity to get valuable feedback from experts. This feedback is used to reinforce good habits, correct bad ones, and help kids grow as a musician. It’s always about the music, and not about the applause.

In other words, even if you’re not nominated or a winner, you will be able to read your evaluation, and benefit from it. Wouldn’t it be great if the Voice Arts® Awards would do the same? Unfortunately, that’s not the case. This is how it’s done:

“In each category, each judge shall rate each entry on three indices. These indices vary by category and are listed below. For each index, judges enter a score from 1.0 to 10.0, where 1.0 is valued as “very poor quality” and 10.0 is valued as “perfection” in the personal standards of the judge.”

What is there to learn if your performance is summarized in an abstract number?

After a lengthy preselection, all competitors take part in a week of open masterclasses where they work under the instruction of renowned artists to improve their vocal performance, musical expression, song interpretation, stage presence, and skills such as self-management, networking, and interview training. In other words: the actual competition is only a part of the program. It’s as much about coaching and career development. Even those who don’t win, walk away with an invaluable experience.

What about expenses and prizes?

For those entering the final round, Neue Stimmen reimburses travel expenses and board and lodging (up to a certain amount). The two winners receive a cash award of €15,000 each, and an opportunity to pursue a career as an opera singer. The second and third prize winners receive €10,000 and €5,000 respectively. To give you an idea, 1,430 contestants from 76 countries registered to take part in this year’s event. 39 talents qualified for the final round, and 16 female and male singers participated in the semifinals. Now, that’s how you get the best of the best!

I’m not suggesting we turn the VAA’s into an opera competition, but there’s a reason why out of many singing competitions, Neue Stimmen has produced most careers. I like the fact that there’s a focus on extensive feedback, artistic growth, performance, and career development. Oh, and no one has to pay for his or her prize.

DIFFERENT PERSPECTIVES

I hope we can agree that there are different ways of looking at the Voice Arts® Awards. To me, they were best summarized by two colleagues. One of them said:

“Human beings are very simple creatures. Most of them are impressed with shiny things and pay attention to those that have them. That isn’t just in voiceover, that’s in life in general. You can either decide to work with that principle, ignore it altogether or work against it.”

And another stated:

“The real reward is the remuneration for your work. The recognition you ultimately need is from your clients who put food on your table and pay your mortgage who’ve never heard of these ceremonies and conferences. I get the impression that some people are too busy enjoying their pop-shield selfies and frantic tagging at events to ask themselves the honest questions.”

You’ve probably read my blog before, but if this is your first time, you should know that I’m an expat. I was born, raised, and educated in the Netherlands. After a career in broadcasting, I moved to the United States at the end of 1999. To be honest, I never imagined that I would end up here.

As an anglophile, I could see myself living in the UK, and working for the BBC, which I did for a while. But had you suggested that I would move to the States at the age of 36 and start a new life, I would not have believed you. Now, in 2017, there are still times I can’t believe I live in this town in Pennsylvania called Easton. I have an American wife and an American daughter. I even became an American citizen.

THE HOME OF HISTORY

Easton, by the way, has an interesting history. It was one of the first three cities where the Declaration of Independence was read out loud for the very first time. Every year on Heritage Day, thousands of people flock to Centre Square to witness a reenactment of that declaration. I became part of an acting troupe called The Bachmann Players, dedicated to bringing colonial history back to life, mainly through theatrical productions in the historic Bachmann Publick House.

Easton also has the longest-running, continuously operating outdoor farmers’ market in the nation, now in its 265th season. As one of the announcers, my voice reaches most of downtown every other Saturday, as I continue a tradition that started in 1752. Organic produce, anyone?

Most days, I am very comfortable with my decision to leave Holland behind. I love my community, and they often give me the feeling that it’s mutual. On other days, I’m not so sure I made the right choice because I don’t know if I truly understand my fellow citizens.

WHERE AM I

I’m still trying to figure out the American psyche, if there is one. I live in a divided nation that calls itself a melting pot, but I don’t see a lot of melting going on. Being used to the Dutch multi-party parliamentary system where compromise and cooperation is the name of the game, I’m now absorbed by a world of Republicans and Democrats, where conflict and confrontation are the operative words.

Even though America likes to be known as “The Land of the Free,” and “The Defender of Democracy,” people in my neck of the woods don’t seem to give a damn. On one hand they enjoy parades with veterans, boy scouts, and Sousa marches, and they fly the flag every day of the week. In schools and council meetings, Americans faithfully recite the Pledge of Allegiance. But when it’s time to vote, most of them stay home. Some seem more motivated to get their morning cup of coffee, than make the short trip to the polling station. They’ll never miss a football game, but they think it’s okay to skip election day.

To give you an idea, turnout in my Borough in the 11/7 election was 16.88%. Out of 4,704 eligible voters, only 791 people voted. On social media some people called that “a great result.” I have to admit, it was an improvement over the May primaries where only 10.33% voted. Countywide, fewer than one out of four registered voters turned up. I’d say that’s pretty pathetic.

INSULAR MINDSET

People don’t seem to care about the things they take for granted. I’d love to take them on a no-expenses-paid trip to a number of totalitarian countries, to give them a sense of what life is like in a dictatorship. But according to the State Department, only 36% of Americans own a passport, and that makes things difficult.

This also means that 64% of Americans has never left the country. In 2012, the average American received about 12 days of vacation (but used only 10), so even if they’d feel inclined to travel, they wouldn’t get that far. In contrast, most Europeans receive between 25 and 30 days of vacation a year, and they use every single day. What does this mean? For one, I’m no longer surprised that most Americans aren’t able to find the Netherlands on the map, or any other exotic country for that matter. Just so you know, to certain Americans, Canada can seem pretty exotic.

WELL-ARMED

Another thing I fail to understand, is America’s love affair with guns. They call it the “gun culture,” as if the National Rifle Association is a cultural institution. To handle a weapon in Holland, you’re either part of law enforcement, or you’re in the military (and no one wants to be in the military anymore). In the United States, even the mentally ill can go to Walmart (thank you Donald), and get their hands on a firearm. They even come in pink for the girls.

Then we all act very surprised when a disturbed person shoots 20 children between 6 and 7 years old in Sandy Hook, another idiot kills twelve people in a movie theater in Aurora, yet another murders 58 in Vegas, and a Texas gunman kills 26 people attending a church service. No doubt they’re all part of the “well regulated Militia being necessary to the security of a free State,” mentioned in the Second Amendment. Please send your thoughts and prayers, people. That will do the trick.

DEVELOPED NATION

Of course I could ramble on about the American healthcare system. It’s the most expensive and least efficient in the world. The American diet and sedentary lifestyle has become one of the leading causes of death. I could talk about the failing education system with overcrowded, underfunded schools, and uninvolved parents, where teachers have to buy supplies for their students. I could mention America’s tendency to treat symptoms but never the cause, as demonstrated by the highest incarceration rate in the world. The U.S. represents about 4.4 percent of the world’s population, but it houses around 22 percent of the world’s prisoners.

I could go on and on and on, and you would be wondering when I’d make the transition to talking about my work as a voice-over. That’s not going to happen today. Today is personal.

Here’s the thing: my little town of Easton (the Borough of Wilson, to be more exact), is my home.

It’s also the home of Porter’s Pub, Black & Blue, and Two Rivers Brewing. You’ll run into Earl Accordionist on your way to Mercantile Home to see Ron and Ken. At The Quadrant they’ll make you an amazing Righteous omelet, and when you’re done, you go up one floor to buy a used book. You can see a Broadway show at the 90-year old State Theatre, and go to an open mic night at Connexions Gallery. It’s a town where Mayor Sal Panto and State Representative Bob Freeman know who you are, and where you can run into Larry Holmes, whose left jab is still the best in boxing history.

Easton is the two-river town where the Lehigh and Delaware rivers come together. It’s where thousands of bacon lovers meet, and where Crayola crayons were created. Easton is the place where New Yorkers go when they’re tired of living in New York, and where you can find one of the best chocolateurs on the planet, a jovial Belgian who goes by the name of JP. In a few weeks, we’ll light the 106 foot (32 m) Peace Candle, said to be the largest non-wax Christmas candle in the country.

So, whenever I get a bit cynical about this new nation of mine; this land of unlimited opportunities, crazy dreams, and stunning natural beauty, I think of where I landed.

But there’s another skill that’s almost as important, yet we rarely speak about it.

It’s listening.

Do you hear me?

Here’s the weird thing. Early in life, we learn how to walk, talk, and color inside the lines. But did anyone ever teach you how to listen?

We’re instructed to sit still and shut up, or else…. One day, my Kindergarten teacher dragged me by my ear, and shoved me into a corner for incessant talking. To add insult to injury, she taped a huge Band-Aid over my mouth.

I’d love to run into her one day, and tell her how I make a living….

By the way, keeping one’s mouth shut is not the same as being a receptive, retentive listener. Listening is a lost art that begs to be rediscovered. Why? Because we’re so used to tuning things out, and for a very good reason.

TOO MUCH NOISE

I don’t know about you, but on any given day my brain finds it easier and easer to reach stimulus overload. That’s no surprise. Every minute of every waking hour we are bombarded with images, smells, sounds, and other sensations. They all cry out for attention like ravenous septuplets wanting to be breastfed, and it’s too much to handle.

If we’d give equal attention to all our sensory input, we’d go mad. Literally. So, our noggin needs to prioritize what it’s going to pay attention to, and for how long. The rest gets tuned out. While that’s a good thing, we do run into another problem.

As we are drowning in information, our attention span is getting shorter and shorter. In fact, I’m surprised that you’re still reading these words! What’s wrong with you?

You may have heard of this one notorious consumer study claiming that the human attention span has gone down from twelve seconds in 2000, to eight seconds today. In contrast, the average attention span of a goldfish is nine seconds!

I’m not surprised. Goldfish tend to be very good listeners. Although they are a bit slippery, they’d make great shrinks.

Joking aside, my point is that in order to be a good listener, we need to be able to focus on something or someone, and preferably for longer than eight seconds. Why is this particularly important to voice-overs? To begin with, it is vital to the success of our one-person, volatile business, to listen to our clients. We need to know what our clients need to hear from us to be satisfied with our work.

PAYING ATTENTION

One of my students was working on a project, and the client had asked her to give what he called “a decisive read.” “Say no more,” she said. “I know exactly what you’re after.”

A day later she delivered the audio, and guess what? The client was not happy. He called her up and said: “I asked you to sound decisive. I just listened to your recording, and you sound aggressive. I can’t use that.”

“I’m sorry, I really tried,” answered my student. “You asked for decisive, and this is what I thought you meant. How could I have known you wanted something different?”

“Well,” said the client, “you didn’t give me a chance to demonstrate. Before I was able to give you an example, you interrupted me, and said you knew what I was after. Make sure you really understand what the people you’re working with want. Don’t make assumptions. Just listen, and ask questions. Do you think you can do that?”

There was a long pause on the other end of the line.

Lesson learned.

FOCUS AND INTENT

So, the secret to being a good listener has to do with focus and intent. Give yourself permission to focus on someone for longer than eight seconds with the intent to understand (instead of the intent to reply). Be genuinely interested in the other person. Keep your ears open, and your mouth shut.

Resist the impulse to interrupt and fill in the blanks. Those blanks are YOUR blanks, and may have nothing to do with what your client is trying to tell you.

This may sound easy, but in this fast and crazy world filled with manufactured distractions, it’s hard for people to sit still and slow down the running commentary between their ears. That commentary is usually evaluating what we just did, or figuring out what we should do next. It is rarely in the moment.

For us to really listen, we need to be in the moment.

To me, the ability to be in the moment is an essential life skill. There are many ways to achieve this state of mind, and some are more esoteric than others. I like to close my eyes, and slow down my breathing. After watching a documentary about Spartacus-star Andy Whitfield, I added the following mantra to quiet my mind:

BE

HERE

NOW

As you are reading these words, give it a try.

Close your eyes.

Begin breathing more deeply and s l o w l y.

Say to yourself in a soothing voice:

BE

HERE

NOW

BE

HERE

NOW

Thanks for playing along! You may need to relearn what it’s like to be here now (I certainly did), and this could be a good start. Take a few minutes each day to center yourself, and practice being in the moment. It may take you a while, and that’s okay.

Be gentle. Be patient, and be quiet.

LET THE WORDS SPEAK

Now, there’s a second reason why as a voice-over you need to learn how to listen. This has nothing to do with the people around you, and everything with what’s in front of you: your script. No matter what it is, an eLearning module, a historic novel, or a commercial, this script is trying to tell you something. It has a message. It wants to be understood.

While part of your restless brain is still conditioned to skim the words, please take your time to take them in. Don’t tune out. Tune in! Find out how the information is organized, and how the ideas unfold in sentences, paragraphs, and chapters. Some scripts can be like jigsaw puzzles. They come to you in many pieces. The only way to put them together, is to have a clear understanding of the big picture.

As a listener, I can always tell whether or not a narrator knows what he or she is talking about. I can hear the difference between a rush job and a thoughtful recording. I know when a narrator is in love with him- or herself, or with the text. It all comes back to listening. There’s a reason why a well-known Turkish proverb goes something like this:

“If speaking is silver, then listening is gold.”

THE QUIET CONDUIT

Author and radio host Celeste Headlee wondered why people would rather talk than listen. She says that when we’re talking, we are in control. We are the center of attention. I think she’s right.

As a voice-over professional, I see myself as a conduit. It’s not about me. It’s about the message. And the only way to honor the words I am about to speak, is to let them speak to me first.

DISCLOSURE

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