Tuesday, August 10, 2010

Need customer service? Head to the laundry room.

In a move that would make Rosie, the Jetson's robot maid proud, your washer and dryer will be able to speak directly to customer service. ApplianceMagazine.com writes that to send information, the customer holds the phone mouthpiece over the appliance power button and press a button on the appliance to send the diagnostic data. Each tone corresponds with a specific potential maintenance need and can be identified by trained service technicians over the phone, allowing them to evaluate the information and provide feedback based on the data that was received.