Frequently Asked Questions

Look here for common questions and answers.

If you can't find your answer, post in the help chat

Start by saying hi to your group in the group chat. Just a simple "hey guys, just joined and looking forward to raiding with you!" is fine.

Next, take a look at any upcoming games in your group. If you see one you like, click the join button. Keep track of when it starts, because you want to be online on your xbox/ psn 10 minutes in advance so the game creator can send you an xbox/ psn invite.

If you don't see any games that work for you, you can post your own game. Try to post at least 24 hours in advance for best results. It'll automatically email all members when you post a gaming session, so don't double post or create fake gaming sessions. If you don't want to get these emails, just click "my account" at the top, edit your profile, and check the box to stop getting email notifications.

You can also leave and join a group at anytime, so if you don't like this group click browse groups and find one you like better.

Click the blue "new gaming session" button to post your next gaming session. At work? Post it now so others can see it and join so you're ready to go later. You have to manually invite everyone using the XBL/PSN messaging system, so make sure to do that a little before your game time. As the session creator, the others are expecting you to invite everyone into a party.

Creating a gaming session will automatically email all members of your group when you post a gaming session, so don't double post or create fake gaming sessions.

If you don't want to get these emails, just click "My Account" -> Edit Profile, drop down "more notification options," and uncheck the box that says "[Email] New Group Game

If you want more information on Game Session types (Default, Group Only, and Friends only), check out the article below for Game Session Types

Click the blue "join" button next to any game to join it. Then make sure to be online and signed into your Xbox/Playstation approximately 10 minutes before start time, so the game creator can send you an invite.

If you don't get an invite, send them a message through XBL/PSN asking for an invite. You can also try chatting with them right on the game lobby page on the100.io. Using @all in the chat will send a notification to all users who joined. If no one invites you then start inviting the other players on your own.

You also have the ability to Create a Custom Character and Add it to any game session you've joined

One way to invite users who are not on your friends list is to send PSN "Party" invites, not Fireteam invites. The person running the game sets their Fireteam to public, when they are in the raid (or whatever) and then tells everyone that they can join on them. (Everyone can hear this because they are in the voice Party.) From the PSN Party listing, you can join the Fireteam of a Party member by selecting that player in the Party listing. (But you can only join on them if you are their friend or their Fireteam is set to public.)

You can set your time zone by going to My Account -> Edit Profile -> Timezone, and then click update after you select your time zone. All times on the site will then display in your time zone when you are browsing while logged in. If you are not logged in, all times display in US Pacific time.

Hint: If you're ever unsure, all times displayed on this site will list the time zone code next to the date of the session.

For any default groups ("x Company #"), anyone can navigate to these groups via the "Browse Groups" up in the header; they can even come across groups that are at capacity. If they know a group they are looking for, they can also navigate to a group via Google search. Default groups' games are visible to all, so even a user not in that group has the ability to join sessions posted to that group.

Making a Session "Group Only" will prevent the session from being listed in the Public Games listings, however anyone that can navigate to the session page will be able to join the session.

To find previous game sessions within a particular group, go to the group page and scroll down below the Upcoming Games. Drop down the "Recent Games" link to see the 10 previous games in that group.

To find previous sessions that you have taken part in, go to your Dashboard by finding the link of the same name in the header, choose the My Games tab, and then scroll below the Upcoming Game. Drop down the "Recent Games" link to see your 10 most recent game sessions.

Reporting no-shows should only be used in cases where an user fails to communicate prior to the start of the session that he will not be attending the session. If the user leaves the session prior to the start time, that is not worthy of a no-show report.

However, reporting users as no-shows is important to help keep the site functioning as intended.

To mark someone as a no-show, go the gaming session and click mark as a no-show. More than one user must mark them as a no-show to prevent fraudulent activity.

If you find another player especially friendly or helpful, click the star button on their profile to award them a karma point.

Karma can only be give once per person, so if you see someone with 10 karma points, that means 10 different people thought they were awesome.

How do I give Karma?

You can give someone Karma by clicking the give karma button on their profile. You can only give a person Karma once.

There is a time and activity threshold before you can give Karma. You need to have used the site for a week or two, and created or joined an "average" number of sessions in that time to increase your activity score. The exact details of the requirements for being able to give karma are kept unspecified to prevent abuse of the Karma system.

Reporting users is a feature that allows another user to report users who are not being respectful and or not following the rules of the site. This helps the100.io to function with helpful and friendly users.

To report a user, go to their profile and click report user. If you can not find their profile, refer to your game session history or read the article above on how to find a user

Use @[username] in a chat to send a message to that user's attention, and they will get an email notifying them that someone mentioned them in chat with a link to the room they were mentioned (as long as they have not turned off the email notifications for mentions or turned off all gaming notifications).

If the user has a space in their name, substitute an underscore (_) for the space or use multiple underscores (_) if they have multiple spaces.

To tag Fear Broner use @Fear_Broner

To tag N E O O N E X use @N_E_O_O_N_E_X

The @[username] can be used anywhere in the message

The @[username] can be used multiple times in a message to mention multiple users.

Within a game session lobby ONLY, "@all" can be used to notify all members that are currently signed up for that session

You will be removed from a group if you are not active in that particular group for 45 days. Performing the following actions qualifies as being active in the group:

Creating a game session

Joining a game session

Posting a message in the group chat room

If you are inactive for a period of time, you should receive an email asking, "Do you like [group name]?" If you wish to stay in the group, select the "I want to stay in this group" option, and that will reset your inactivity timer.

If you are removed from a group and can't find any emails like what is described above, you can search for your previous group and rejoin it using the "Join" button on the group page. Finally, if you don't remember which group you were previously a member of, or the group is full when you attempt to rejoin, you can email [email protected] and he can get you added back into your former group.

If you have an existing group/clan, or want to create one more specific than our general groups, you can do so here. Once you create your group, make sure to spread the word by sharing your group link with any existing members, and sharing on social media and forums to recruit new members. Private groups don't appear in the public directory, and we don't auto-fill them with new users who signup. If you don't want to promote your group yourself, consider becoming a mod of one of our auto-generated public groups instead.

We do offer some privacy options like not displaying group chat publicly, but this is not meant to be a 100% secure communications tool, so please don't post anything sensitive/ confidential anywhere on the site. Also, you're welcome to make your group approval-required and be as selective as you want about who you let in, but this site is meant to be a friendly place for people to find others to play videogames, so please don't be rude/ mean/ power hungry/ fascist about it.

IF YOU CREATE A PRIVATE GROUP, YOU NEED TO PROMOTE IT YOURSELF.

If you don't want to spend time promoting, please don't make a private group, join a public group where we handle all the promotion for you, and you just focus on playing.

You can find out about and create a new Private Group by clicking on the "Private Groups" link in the footer on the100.io page, or by clicking here

As a SUPPORTER you can set up Calendar Syncing on iOS for your gaming sessions.

To set up calendar syncing, you'll need to know your user number. To find this, go to your Dashboard, and look at the web address. It should be something like: https://www.the100.io/users/1234/dashboard

The user number for this example is 1234

For iOS 8 & 9:

1. Access SETTINGS, then MAIL, CONTACTS, CALENDARS.

2. Once there, tap the ADD ACCOUNT, scroll to OTHER and tap it.

3. Choose the ADD SUBSCRIBED CALENDAR option.

4. For the server, you'll want to key in:

webcal://www.the100.io/users/UserNumber.ics

- Where UserNumber is the number determined from going to your dashboard

5. Tap the NEXT link, and wait for the server validation to complete.

6. Once it's finished, you can customize the name to dispay in the list of calendar accounts. No username or password is needed.

7. USE SSL should stay turned on, and then select SAVE.

Tap the NEXT link, and wait for the server validation to complete. Once it's finished, you can customize the name to dispay in the list of calendar accounts. No username or password is needed. USE SSL should stay turned on, and then select SAVE.