They’re the tip of the iceberg of unhappy customers who hired “Mr. Move,” they say because of the company’s competitively low quotes.

But once their property was loaded onto trucks, they say the company demanded more.

“When it was time to unload, they told me although we agreed on $900 for the move it was going to be $1900,” Zanca recounted.

Tommy Zanca kept records of his move from January of 2012.

“They refused to open the truck and unload anything until I gave them cash,” he said.

Kiera Jones’ $500 dollar move was bumped up to $15-hundred.

“He tells me in his exact words, and I quote are, “Because that’s what I tell you, you have to pay,” Jones said.

She says she tried without success to reason with “Mr. Move” owner Dunwoodie McDuffie.

“Basically I let him know I think they’re trying to scam me out of some money and his response was I’m going to scam you out of some more money the longer you go on with this stupid and then he used a couple of expletives,” Jones said.

She was so frustrated about how she was being treated, she recorded a phone conversation she says she had with McDuffie.

“There’s only one thing here that resolves the problem, know what that is, cash resolves the problem,” was heard the audio recording. “Hell no I’m not professional.” “I’ll be professional when I get my money.”

It was Megan Bagley’s complaint three weeks ago that launched an investigation.

The Louisiana Public Service Commission regulates small moving companies like “Mr. Move.”

In a statement, Commissioner Eric Skrmetta said, “The LPSC identified possible violations of commission rules, as well as possible criminal law issues.”

That’s when Mandeville Police stepped in and eventually charged McDuffie with extortion.

1 Comment

Bayinnah Simms

Yes I’m so happy to hear they are in jail they moved me August of last year ripped me off damaged my property I have the entire video of my belongings coming off the truck messed up. I reported them to the attorney general I have there response and all. Amanda was just as bad as that little guy with the foul mouth. I was planning to file with small claims court. I will b happy to share my video with the news people