Working around the clock to make up for their mistake, Microsoft has already put up the web page that allows users globally (Malaysia included) who currently use a Microsoft Surface Pro, Pro 2 and Pro 3 (sold before 15th of July 2015) to replace their faulty AC power cords. This follows concerns that units have been reported to cause fire hazards.

Users using the Surface Pro 4 will be not be involved as their cords are fine to begin with.

It’s a bad week for manufacturers, especially Microsoft. After reports of child labourers used in their acquisition of cobalt minerals for lithium batteries, it seems that Redmond will be issuing a global voluntary replacement/recall for Surface Pro charging bricks and cables.