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I am a creative writer looking for projects that permit me to fully utilize my aggressive talents.
I write engaging, sophisticated yet user-friendly text and excel at expressing ideas in clear, crisp and correct English that enhances credibility and grabs attention.
My writing is not boring! I often inject humor when called for, and although happy to write in any style, my own individual style is both factual and fun, making for entertaining and educational reading, in a conversational tone.

Experience

Technology III

City of Fargo, Fargo, ND
Feb 2014

• Deployed operating system and more using System Center Configuration Manager (SCCM) 2012
• Worked as a System Administrator for city administration
• Efficiently handled Active Directory, Group Policy management and Windows Server 2008 R2.
• Provided support of computers, peripherals, public Internet access, print management and RFID hardware

Office Assistant

ISS, Moorhead, MN
Jul 2013
- Feb 2014
(7 months)

• Demonstrated excellent administrative skills by working at a fast paced environment
• Mastered customer service skills by providing phone and email support on a daily basis
• Developed interpersonal communication skills by serving a wide range of customers

IT Helpdesk Technician

• Developed problem solving skills by working closely and efficiently with students, staffs and faculties at MSUM
• Assisted clients in application and hardware troubleshooting on various platforms
• Exceled in software, hardware, networking and web app by providing customer support
• Worked simultaneously on Windows and Mac platform throughout the campus