Order Confirmation

To bid on auctions, you have to send some deposit by PayPal to get “Bid Limit”.
Our system is automated bidding system and you can bid real time directly on Yahoo Auctions through our system.
You cannot cancel your bid unless you are outbid. Please understand description of auction carefully BEFORE you order.

Payment Method

We accept following payment methods for Auction Service. Payment Currency is Japanese Yen ONLY.

If you want to use MoneyBookers, please contact us. We handle it manually on our system.

Exchange Rate

We charge you Japanese Yen directly to your PayPal or credit card.
PayPal or credit card company will charge you your local currency. They use their own exchange rate.
PayPal charge you 2.5% of exchange fee. Credit Card companies don‘t disclose their exchange rate.

Cancellation

OWe do not take any cancellations once you bid and won the auction. We just purchase items on your behalf.
We don&lsquot guarantee product satisfactions.

Payment Deadline

Each Auction must be paid within 7 days after we pay to the seller.
Our system blocks your new orders if you have unpaid auctions more than 7 days.
On the 14th day, we will charge you your PayPal or credit card.

Late Fee

If you don‘t pay for auctions more than 14 days for some reasons, we will charge you 300 yen each a day as a late fee.

Tax or Duty in your country

We are NOT declaring reduced value nor sending package as a gift.
Noppin member has to take responsibility for import duty or taxes in your country.
Please check your local customs office BEFORE you order

We used to take surcharge for heavy items for packing. Like 5,000 yen for a set of 4 wheels.
Instead, we charge all of packages 100 yen per 1 kg except for EMS. If you use EMS, surcharge by weight is FREE.
This surcharge will be charged if you use, Parcel , Mail or FedEx.We don’t charge both “Surcharge by Weight” and “Surcharge by Measurement” . We charge one whichever is higher

Shipping Weight (Kg)

Up to 1kg

- 2kg

- 3kg

- 4kg

- 5kg

- 6kg

+ per 1kg

Surcharge (JPY)

100 yen

200 yen

300 yen

400 yen

500 yen

600 yen

+ 100 yen

E M S

FREE for “Surcharge by Weight” but “Surcharge by Measurement” could be applied.
Please check “Surcharge by Measurement” for EMS below. ’

Parcel

100 yen / kg (100 - 3,000 yen per package) For Air, SAL & Surface.

Small Packet (Mail)

100 yen / kg (100 - 200 yen per package) For Air, SAL &amp Surface.

Printed Matter (Mail)

100 yen / kg (100 - 500 yen per package) For Air, SAL &amp Surface.

Other Door to Door company (FedEx)

100 yen / kg We will charge you surcharge by “Volume Weight” For further detail, please contact us.

Surcharge by Measurement

“Surcharge by Measurement” is depending on the length of the longest side. It is not depending on shipping method. It also apply to EMS. We charge these Surcharge by Measurement

Length(cm)

Up to 60cm

to 70cm

to 80cm

to 90cm

to 100cm

to 120cm

+ per 10cm

Surcharge(JPY)

FREE

1000 yen

2000 yen

3000 yen

4000 yen

5000 yen

+ 1000 yen

< Example of Surcharge by Measurement >

Electric Guitar 2,000 - 3,000 yen

Fishing Rod 2,000 - 3,000 yen

Large Stuffed Toy 1,000 - 2,000 yen

Umbrella 1,000 - 2,000 yen

Surcharge by Item

Antiques

Breakable items

Concert Tickets 1,500 yen

Detailed Inspections (Standard inspection is free)

Surcharge for Domestic Shipping in Japan

We charge 500 yen per package.

Most our clients believe domestic shipping in Japan for us is easier. But it is not true.
Our main business is shopping service for overseas clients. It is Export business and domestic sale is not our routine. Accounting and taxation is completely different between international sale and domestic sale.
We also have to charge you consumption tax (5%) on our service charge as the service is within Japan.

Surcharge for Re-Packing

Re-packing means in this section is not our first standard packing.
Some clients want to add something to a package AFTER we finished packing.
To save international shipping for our clients, we try to reduce unneeded space in packages when we pack.
(Cut upper part of carton box. )
So, if something added, most likely, we unpack and re-pack from the beginning with new packing material.
We can hold items up to 60 days in our warehouse before you ship. If you are planning to add something,
please just send us a packing order when you really finish ordering.
We usually don't accept re-packing after you send a packing request.
But if we have to, we have to charge for re-packing. It is from 500 yen.

Surcharge for Other Special Requests

Special packing material

We sometimes need special packing materials for like unfoldable posters or heavy car parts.
We have to buy packing material like wood plates or plastic containers.
We will have to charge for those materials and labor cost.
If you are planning to purchase large and heavy items, please ask us before you decide.

Disposal fee

If you have unneeded part on your item, we can dispose them to save international shipping cost.
Small things are no problem. Like you don't need outer shoes box and ship shoes only.
We don't have to charge any disposal fee.
But glasscases for dolls, heavy car parts, wooden boxes and so on, we have to bring them to our city's facility
to dispose them. They charge by weight and by material. We will charge disposal fee and other expenses.

Detailed inspection

As we explained on General Rules for Auction Service, our auction inspection is just to identify the item is correct.
We do not check conditions, minor damages and so on. For inspections for bulky items like a bunch of staffed toys,
keychains or trading cards from one auction. Most of auctions provide only approximate quantity or just a photo with no list.
It is very difficult to check or identify if everything is correct. And it is very time-consuming task.
So, we only count and check up to roughly 10 pieces. If we need to check everything, we will ask you extra service charge by time.
We would ask you 3000 yen per hour.

We will charge Payment Handling (3.5%) each time you are paying with PayPal, Credit Card, or Moneybookers.

< What’s Payment Handling >

We are buying your items on your behalf and we have to pay actual amount to a seller.
For example, you want to buy something at 10000 yen from a store. Of course we have to pay same amount of money 10,000 yen to the store without any deduction. If you can pay 10000 Japanese Yen in cash to us, there would not be deduction.
But payment from you is by PayPal, credit cards or Moneybookers. They take certain percentage of fee by deducting from the payment.If you send 10,000 yen by these online payment companies, we only receive about 9,650 yen and we cannot pay to a real store.
You need to add 3.5% on the total to make up for the difference.

Explanation about cost of Auctions

Shipping from the Seller

It is range from 0 to 2500 yen range.
It really depends which carrier the seller use, weight, mesurement or where the seller is located.
About 10 % of seller kindly pay the domestic shipping ! It is FREE for you too.
We only charge you ACTUAL amount we had to pay.
Please understand we choose shipping method by our judgement if the seller give us
shipping options. We choose most safety and reasonalble method based on our experience.

Bank Wire Fee

This is Bank Wire Fee when we transfer money to the seller's bank account.
It is usually paid by buyers. We charge fixed 250 yen per transfer.
If we can send money for multiple auctions to single seller at one time,
you just pay 250 yen for every auctions from a same seller of course.

Yahoo Final Fee (5%) (If needed)

I don't think it is right but some sellers take Yahoo Final Fee(5%) that they have to pay Yahoo Japan for the auction ended successfully.
But as long as the seller says that he/she takes 5% added on the final fee, we should pay for this.

Sales Tax (5%) (If needed)

If an auction seller is selling items for his/her business on Yahoo,
they have to pay sales tax (5%) to the Japanese Tax Office.
Some business seller charge 5% sales tax added on Auction Final Price.
It is usually described on the auction. But mamy cases, they don't charge sales tax extra.
They just think the final price is including tax.
If the seller is selling items as his/her own personal items, you don't have to pay the sales tax.

Other Expense (If needed)

Some sellers take charges for packing material and so on.
We pay these charges if needed. We charge you actual amount.

Example 1

US client won 1 used Anime DVD at 4,800 yen from a seller on Yahoo Auction.

Auction Cost

Won Price 4,800 yen x 1

4,800 yen

Domestic Shipping from the seller

240 yen

Bank Wire

250 yen

Auction Cost Total

5,290 yen

Our Service Fee

600 yen ( 4,800 yen x 12.5% )

Sub Total

5,890 yen

Payment Handling (3.5%)

206 yen (5,890 x 3.5%)

Payment Part1 Total

6,096 yen

International Shipping (EMS)

1,500 yen (Up to 500 gram)

Surcharge

Free (EMS)

Payment Handling (3.5%)

52 yen (1,500 yen x 3.5%)

Payment Part2 Total

1,552 yen

You will be charged 2 times. Part1 is when you accept price quote. And Part2 is when you pay international shipping. We charge you international shipping separately later as we don’t know shipping weight when we quote the price.

You need to pay 250 yen for bank wire if the’s payment method is only bank wire only.

You can hold your items in your Storage Space up to 60 days in order to combine with other orders.

You can hold your items in your Storage Space up to 60 days in order to combine with other orders.
It is just an example when you ship one auction alone internationally from our office.

Example 2

French client won 3 quantity of dolls at 10,000 yen each from 1 auction (Dutch Auction)

Shopping Cost

Won Price 10,000 yen x 3

30,000 yen

Domestic Shipping from the seller

1,600 yen

Bank Wire

250 yen

Shopping Cost Total

31,850 yen

Our Service Fee

3,750 yen ( 30,000 yen x 12.5 % )

Sub Total

35,600 yen

Payment Handling (3.5%)

1,246 yen (35,600 x 3.5%)

Payment Part1 Total

36,846 yen

International Shipping (EMS)

9,400 yen (Up to 5,000 gram)

Surcharge

Free (EMS)

Payment Handling (3.5%)

329 yen (9,400 yen x 3.5%)

Payment Part2 Total

9,729 yen

For Dutch Auction, we charge our service charge on the total. Not on each item.

Of course domestic shipping from seller is combined and bank wire is needed only one.

Example 3

Singaporean client won 2 auctions of music CDs from Yahoo Auction Store.

Shopping Cost

Won Price (1) 1,200 x 1

1,200 yen

Consumption Tax (5%)

60 yen

Won Price (2) 2,250 x 1

2,250 yen

Consumption Tax (5%)

112 yen

Shipping from the seller

500 yen

Bank Wire

250 yen

Shopping Cost Total

4,372 yen

Our Service Fee

1,000 yen ( 500 x 2 auctions)

Sub Total

5,372 yen

Payment Handling (3.5%)

188 yen ( 5,372 x 3.5%)

Payment Part1 Total

5,560 yen

International Shipping (Air Mail)

610 yen (Up to 400 gram)

Surcharge

100 yen

Payment Handling (3.5%)

24 yen (710 yen x 3.5%)

Payment Part2 Total

734 yen

We charge you our fee on each auction even though the seller combine domestic shipping.

We only charge one time combined domestic shipping and bank wire off course.

We will charge surcharge because of small packet. If you use EMS, we don’t charge you any surcharge.