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It’s time to spring clean that paper clutter

If you’ve hopped on the clutter-clearing bandwagon – saying “goodbye” to things that no longer bring you joy, consider getting rid of your paper bills as well.

When you choose
paperless billing, you’ll receive all the billing information you need online and with less clutter. View your gas usage, daily average temperature and days in billing period (which can help you compare bills) as well as your payment and billing history and more.

Text and email payment alerts can be set up when and how you’d like them.

Learn more about how
natural gas appliances are the more efficient, economical and comfortable choices for your home – new or improved!

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Invest wisely in your home’s comfort

In general, natural gas appliances use less energy and are less costly to operate than their electric counterparts. And, they are the best choice for the environment and for meeting indoor air quality and comfort needs. Time after time, natural gas outperforms other fuels for:

Save money and lower your energy use

Tips you can use

Reducing the temperature setting on your water heater helps you save long-term because water heating accounts for approximately 18 percent of the average home’s energy use. Set your water temperature to no higher than 120 F for efficiency and comfort, and to prevent scalding.

When washing clothes, use warm or cold water instead of hot and save up to 50 percent on the cost of water heating.

Take a quick look at your energy use and save

Set aside less than 10 minutes and you might be able to quickly save money and energy.
My Energy Analyzer is a free, online energy analysis tool to help you better understand your household’s energy use and identify easy ways to save. Log on today and you’ll:

Get customized energy efficiency tips for your home.

Learn about cost-effective solutions for lowering your bill.

Understand where your home’s energy dollars are going.

Learn about other factors that may affect your bill such as weather and energy-efficient appliances.

Here’s the scoop – April is Safe Digging Month

With warmer weather approaching, spring spruce-up and digging projects are soon to be in full-swing. Whether you’re planting new trees, installing gardens, remodeling or adding a swing set to the backyard, be sure to
call 811, the nationwide Call Before You Dig number, at least two working days BEFORE you dig. It’s a
free service. Underground utilities will be marked by professional locators with flags or spray paint at no cost to you. Respect these marks and dig with care!

A simple strike to a phone, cable, gas or electric underground line can cause injury, repair costs, fines and outages. No matter how large or small, every digging project requires a call to 811 – it’s the law! Be sure to encourage your friends and neighbors to visit
call811.com for more information about the Call Before You Dig process.

Keep pipeline precautions in mind

You most likely live or work near pipelines but probably never even notice them during your daily routine, as most are located underground. Pipeline markers are there to help identify a line’s approximate location and can be found anywhere a pipeline crosses a street, highway or railway. Pipeline markers display the material transported in the line as well as the name of and emergency contact number for the pipeline operator.

It’s important to know that markers are not a guarantee of the exact location of pipelines, which do not always run a straight course between markers. While all precautions are taken to ensure safety, pipeline emergencies can and do happen from damage, leaks, a fire or explosion near or involved with a pipeline, or even a natural disaster.

RECOGNIZE A NATURAL GAS EMERGENCY

Look: Do you see persistent bubbling in standing water or discolored vegetation where it shouldn’t be?

Listen: Do you hear a hissing or roaring sound?

Smell: Do you smell sulfur or rotten eggs in the area?

IF YOU SUSPECT A NATURAL GAS LEAK

Immediately leave the area on foot in an upwind direction away from the leak or vapor cloud. Maintain a safe distance and warn others to stay away from the leak!

Seek help from local authorities. Call 911 immediately.

Notify CenterPoint Energy right away. Call 888-876-5686 and give your name, location and description of the leak. Save this number on your cell phone to have it handy.

Call before clearing a clogged sewer

When spring arrives, so do contractors working on excavation and building projects. Occasionally, during this type of work, a sewer blockage can happen, potentially creating a hazardous situation when natural gas and sewer lines intersect underground. For your safety, CenterPoint Energy encourages the following measures:

If a block occurs, do NOT try to drill through it. Call 811 to request the natural gas facilities be located prior to sewer clearing to help prevent potential damage and gas leaks.

If the location marks indicate (or if you suspect) a natural gas line may have crossed a sewer line, contact a qualified professional plumber or sewer contractor for a sewer line inspection. They have cameras specifically designed to inspect the inside of a sewer line.

If a plumber or contractor discovers an issue with a natural gas line, we’ll work closely with that professional to resolve the issue. We are available to help 24/7.

As always,
call 811 BEFORE any digging project to ensure your underground utilities are marked properly. Learn more about
clogged sewer safety.

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We’re building a strong community with neighborhood partners

CenterPoint Energy celebrates National Volunteer Week each April to highlight the many individuals who have committed to strengthening our community through their service. In 2018, 55 percent of our employees volunteered, donating more than 112,000 hours of time (valued at more than $2.8 million) toward a wide variety of nonprofit initiatives that focus on community development, health, human services, education and more, including:

Let us know how we’re doing

At CenterPoint Energy, we work hard to ensure your experiences with us are positive ones. If someone has provided excellent service to you or your experience was particularly good, please let us know. Of course, we always welcome your input on how we can improve our service to you as well!