Updates

Feb 13: RESOLVED - Service was sporadically unavailable throughout 11:50pm - 12:30pm (Atlantic Standard Time). We sincerely apologize for the inconveniences this may have caused you. If you were affected by this, please reach out (Contact Us section) and we'll be happy to compensate you. We appreciate your understanding.

Nov 29: BEWARE of emails from "CVS_Reward_Alert@deathbycaptcha.com" about some "$50 CVS Promotion" . Those messages are NOT from Death By Captcha!

Nov 17: RESOLVED - You may have / may be facing issues sending token (puzzle) images Yesterday and during parts of the day Today. We're working on a permanent solution for this and sincerely apologize for the inconveniences. In the meantime, we urge to please use (good quality, private) proxies , as this will substantially increase your success rates for these images.

Support

Our system is designed to be completely user-friendly and easy-to-use. Should you have any trouble with it, simply email us at com, and a support agent will get back to you as soon as possible.

Live Support

Available Monday to Friday (10am to 4pm EST)

FAQ

General

I've got a CAPTCHA that I want to solve. Can you help me? If so,
how does your system works?

Yes. You just need to send us your CAPTCHA image through one of
our API clients, we solve it and we send you back
the CAPTCHA text. Don’t worry! There are many software out there
that can automate this process for you.

I’m a bit lost. How can I use your service?

You can use our service by either using a pre-existing automation
software, or by developing your own automated application. If you
couldn’t find a helpful software or don’t know how to develop an
application that can help you bypass your CAPTCHAs,
click here for additional help.

How can I setup your service in the software that I bought?

You need to register an account in Death By Captcha.

You must then look into your software Settings for “Captcha”,
“Captcha Services” or “Captcha Settings”. Once there, you
must select DeathByCaptcha as your Captcha Solving Service
of choice and enter your username and password.

If Death By Captcha is not included in the software you bought, you can
still use our service through our DeCaptcher,
Antigate or 2captcha
APIs. Alternatively, you could contact your vendor asking to integrate DBC's API, and
we'll be happy to work with him/them to make it happen.

My software is asking for a license key, where can I get it?

Death By Captcha does not require a license key to use the service. If
you are using a software which requires a license key, leave the
field as it is or empty.

What's your port number?

It depends on the API client that your application/software uses:

standard port for HTTP: 80

socket API: 8123–8130

DeCaptcher socket API: 8223

Do I have to pay for incorrectly solved CAPTCHAs?

No! You don't pay for incorrectly solved CAPTCHAs.

The software that you use must have the “Report as incorrect“
function implemented. This function will be responsible of
telling our service if the CAPTCHA that we served was
incorrectly decoded.

Please note that you should report an incorrectly solved CAPTCHA
within an hour (60 minutes) of its submission, because we
recycle space every 60 minutes.

You state you decoded my CAPTCHA correctly, but my application is telling me otherwise.

If the captcha was properly decoded on a timely manner, we cannot be held liable for the upcoming result of your activity. This is so because many factors out of our hands can affect this.

You can verify your recent submissions while you're logged in by going to the Previous Submissions page. There you'll see your submissions (last 60 minutes) and the responses we've given you, allowing you to cross-check your reports.

If we detect your application is marking even correct images as wrongly decoded, we may have to put your account on hold until we can clarify the situation with you.

I don't know how to implement your service/API into my bot, what can I do?

I. You could try software like ZennoPoster or Ubot,
which will allow you to automate almost any particular task you want,
without too much hassle. These process automation softwares give you the tools to easily
create a bot with little-to-none programming skills.

II. You can get a programmer to write a bot script that suits
your needs using Death By Captcha API to solve CAPTCHAs
automatically. If you don't have the required programming
skills to extract, store and send us the CAPTCHA, we recommend
you to hire an overseas freelance programmer to help you in
this task.

The price for this customized script can be in the range of $50
to $250 depending on the expertise of the freelance programmer.
The top websites (that we ourselves use) to hire freelancers are
freelancer.com and
odesk.com

Is your service running 24/7?

Yes, it is.

What types of CAPTCHA do you support? What's the rate per 1K?

Normal text CAPTCHAs (US$1.39/1K base rate, subject to
NSC), recaptcha v2 via token (US$2.89/1K),
recaptcha via image group/coordinate API (US$3.99/1K). If you absolutely
need us to solve another type of CAPTCHA, feel free to Contact Us
and we will get back to you once we have analyzed your request.

Go to the Order CAPTCHAs page for more detailed
information about our Payment Processors and our packages and prices.

I paid about 10 minutes ago and my account isn't credited
yet. How much does it take for the CAPTCHAs to be credited
to my account?

It usually takes from 15 to 30 minutes for the CAPTCHAs to be
credited to your account. If, for some reason, your credit
hasn’t showed up in 30 minutes, there might be a problem with
the information provided when purchasing the packages and our
payment processor may give you a call to verify the data you
provided.

Your payment processor keeps asking me about my personal
information. What can I do to avoid this hassle and get my
CAPTCHAs?

You can avoid this by doing at least one of the following:

Try to order using the same e-mail you used to create your
Death By Captcha account. In case you want to change the email address you
are using in Death By Captcha, you can do so by going to My Account.

Try to avoid using your payment information from a public
network, a proxy, or from a different region/country.

Only insert real/valid information.

The payment processor will not approve your order if you provide
incomplete or invalid information, even if you're paying with a
verified PayPal account.

My bank account was already charged and my order was flagged
for verification. I won't provide my personal information to
your payment processor. Will they keep my money?

No. If you don't provide them the information they require,
they'll refund the money involved in the purchase.

Why do I have to pay more for your service during certain hours of the day?

We rely on a workforce that is mostly located in South Asia and South-East Asia.
The Nighshift Worker Compensation is intended to increase the amount of workers online
during their nighttime, thus, increasing the overall capacity of the service. Please
read about Nightshift Worker Compensation for more information.

How can I keep track of the CAPTCHAs that I send during Nightshift Worker Compensation?

2. On My Account, look for the "User Details & Statistics" section on the right panel.

3. Check the "Nightshift Captchas Total" entry

Technical

Do you offer full technical support?

Yes, but our support is limited to the integration and
troubleshooting of our API clients.

I'm a developer and I'd like to implement your service into
my software. How can I integrate one of your API clients?

You can integrate our service with almost any software/bot/application
using our API clients. Go to
our API clients page for more detailed
information. There you can find the most common PHP and C#
examples. Every API client package contains a README file with
the interfaces explained.

Do you have instructions on how to implement your API?

Yes, refer to the correct API docs section
for information on how to implement the API for each CAPTCHA type.

Would you help me code a bot?

No. We currently can't offer custom programming, considering
that our team of developers is 100% focused on Death By Captcha
internal tasks.

What happens if you can't solve the CAPTCHA after the timeout
(default is 60 seconds)? Do you charge me if the timeout expires?

That solving timeout is purely client-side, so that the client
does not poll for CAPTCHA status for too long. We may charge you
if the CAPTCHA you've uploaded has been solved within our
internal solving timeout tough, which is 3 minutes. However,
with our average solving time around 10—12 seconds,
this is rarely (if ever) an issue.

About Us

Death By Captcha is a premier CAPTCHA solving service. With over 9 years in the CAPTCHA Bypass business, Death By Captcha has become one of the industry leaders in the market. Our teams of technical experts and specialized decoders have worked together to created a system that is both incredibly fast and very accurate. Death By Captcha offers an outstanding low price of $1.39 for 1000 decoded CAPTCHAs, a 24/7 team of CAPTCHA decoders with a success rate of 95% to 100%, an average response time of 15 seconds and several API clients.

Contact

We’re here to help you! Please send us a message to any of the emails below: