I was shocked to see the site is celebrating its 10th anniversary. That’s 10 years that Flanders has been giving free advice, in plain English, on how to make a good website. And yet the web is still crammed with sites that suck – sites that don’t even follow the most rudimentary principles of good design, usability and online marketing.

Flanders isn’t the only long-standing evangelist for good websites. Gerry McGovern has been publishing his free e-newsletter on best practice web content management since 1996. Jakob Nielsen’s excellent Alertbox e-newsletter on web usability has been going since 1995! It’s also free.

It’s obvious the message about what makes a good website isn’t getting through. I’m really curious about what website managers know about what creating a successful website. Who do they turn to for advice? And what do those people tell them? Any insights would be most appreciated.