Delonghi repairs sydney

I need a repairer to overhaul my Bodum Coffee machine -I have had it for a few years now but hardly used -when I finally found a place inmy kitchen for it -it didn't work at all -nothing zilch when turned on not even a light to indicate its on-so a repairer would be good-thank you so much

6 Suggested Answers

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do you use the machine often oil in coffee create residue and can accumulate on the grinder and the residue is so thick that it does not let coffee trus remove the coffee bean and were the beans go u should see the grinder teet use a little tootbrush or anything that might fit in there remove the residue and try it it should be good thanks for using fixya pierre

Ran into this same problem this week - brew /infuser unit is stuck at the bottom of the machine and it doesn't seem to want to move. Cannont replace the drip tray/grounds catching container. After speaking with Sam a wonderful customer service rep at DeLonghi (866-528-8323) I learned the following that saved me from having to send the machine in for repair which could take 2-3 weeks.

Make sure that the machine is unplugged before attempting this repair process.

Open the front door of the machine so that you can see the brew unit.

Take the grounds catching container only (without the drip tray) and put it into position where it would normally be seated.

Carefully try closing the front door.

If the door will not close with the container in position, carefully reach under the door and apply gentle pressure to lift up on the container so that the door can then close.

Plug your brewing machine in. It should power on and then make an internal adjustment which will raise the brew/infuser unit up enough to then be able to once again replace the drip tray and grounds container back into position.

If it does not raise high enough, try unplugging the machine again, wait about 5 seconds and then repeat the same process just described.

Once you are able to replace the tray and container, power the machine on.

Have a cup ready to place under the dispenser as it will release water and coffee as it preps itself for operation again.

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Hi I have the same machine that has been taken apart and so it's now a pile of spare parts. When you say new group head, do you mean the collar of the group head, or do you need a new group handle and basket ? I live in Sydney if you want to get in touch.