Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

I purchased a pair of FRS/GMRS 22 channel radios from FrysOutpost.com and sent my rebate form on August 22, 2003. I should have recieved my rebate within 12 to 14 weeks. After 14 weeks I tried calling the number on the rebate form (800-889-7434) and have tried it several times since and it is always busy. I also sent an email inquiring about my rebate to rebates@columbiatel.com and have not heard back and it's now beene over two weeks.

Also, one of the radios quit working after only one use. The talk button no longer activates the radio. So not only have I not recieved the rebate I was promised but the product I purchased is of poor quality and is now completely unusable.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.