Cannot recommend Andrews more highly. They have provided me with advice and information over the past 10 years, despite requiring only finder and agreement service.
Tenant and myself receive written notice of tenancy renewals which are followed up to ensure contracts reissued well before renewal date. (Try using another agent and you could be without tenancy agreement for months) I receive reminders for the annual gas check and I am reminded until Andrews are certain a test has been carri... read full review

Over the years it seems I have dealt with all the members of staff at Romford and I have found them all to be professional and certainly helpful. Even though I manage my own property they are always willing to give advice and guidance. They always find me the right tenants and ensure everything runs smoothly. Any requests or queries by me are discussed and dealt with efficiently and effectively. The best thing is - when I re-let my property, I have no worries. Thank you Nathan and the rest of... read full review

This was my first house that I am going to rent and Nathan was amazing he talked me through everything exsplaining everything in detail, he was also very easy to get hold of by phone and all ways called back if I couldn't get in touch with him. In my opinion he deserves a pay rise.... read full review

Amazing service I received from this branch because every time you call Maria Lowrie she has always been very helpful and understand and quick to take action to any queries.
Well Done !!... read full review

What can I say apart from the service I received from Nathan was second to none.
From start to finish he was brilliant. This is the 2 be properly I have used Andrews and I won't use anyone else as the service else where just doesn't cut it.... read full review

Comment on agent fees

Fees were high for what they are but I had reduced rate as my 2nd time renting

Its always a difficult process to find tenants, especially if you get it wrong and the whole process to remove them is a worry both in time , stress and Money.
With have worked with Andrews, for nearly five years now and they are easy to do business with. They keep you informed and give you a very fair appraisal to what you property if worth on the rental market. I hope to use them again when the need arises. They have an excellent set up with the after sales and I can recommend 365 on call for ... read full review

Nathan is a very good guy in person and officially .
From the first day I spoke to him over the phone to enquire about a property in this same development
(KINGS PARK), He demonstrated complete professionalism, coated with a huge sense of interpersonal relationship. Then meeting him in person when I came to view the property was awesome, he took his time in convincing me about the property and the benefits that were not physically evident at that moment, which was basically one of the reasons... read full review

I have let my property through Andrews the last 6 years and have had consistent excellent service and good tenants. I have also rented properties through Andrews and Nathan has always gone the extra mile to ensure I get just the right home
Having been burnt before from other letting agents, I would never let my property with anyone else... read full review

Ben Nichols and his team are the most efficient estate management agents I have ever met. They always respond to queries very quickly and have a very friendly and professional way of dealing with their tenants. Due to this, I recommend them unreservedly to anyone looking for a very good property to rent.... read full review

I would like to thank Nathan from Andrews in Romford for giving me an excellent service on renting my property.
He was extremely professional from start to finish, giving me peace of mind at all times.
Within days of taking the property to the market an offer was received and progressed without hiccup.
He is a credit to the company and I would therefore certainly recommend Andrews Lettings.... read full review

I found Nathan to be extremely professional in his handling of the letting of my flat. He was quick to find tenants for my property and, furthermore, was very helpful in giving me advice and encouragement with regard to a situation relating to a previous tenant from another letting agency. He has also agreed a very competitive rate for the letting and management of my property, and has kept me fully informed throughout this process. I trust that this will be the start of a long and happy land... read full review

Having dealt with Nathan before we knew to expect excellent service and he didn't let us down. From initial valuation through the marketing phase and also talking us through the reference process we found the experience to be a very pleasant one. We will definitely use Nathan and Andrews again to find us tenant's for our properties.... read full review

Nathan was fantastic!
Very polite & very knowledgeable.
He was able to answer all my questions, made me feel comfortable on this new step & was always available to help.
The customer service has been spectacular & the process was smooth.... read full review

I have just rented a 2br flat and have found that everyone has been so helpful with everything. Any questions I had were answered and the whole experience has made everything easier for me and my partner.... read full review

So fantastic! Very helpful from the first phone call to the pick up of the keys. Very attentive and really focused on finding a place for us. Was also very easy to get in touch with.... read full review

As a first time renter Andrews was a great company to be working with, and completely left me at ease with the whole process. I dealt with Nathan who was very professional and replied immediately to any concerns and questions I may have had. Will definitely recommend to friends.... read full review

Nathan was very helpful from the outset. The process ran smoothly with Nathan quickly responding to any questions I had. Also, so far as a tenant, they have resolved any issues swiftly.... read full review

I have enjoyed the services of Andrews Lettings Romford for 2 years now.They are always prompt in acting upon any issues and always come back with a positive result.I have never had to worry about my property.I recently needed assistance about clarifying issues of council tax with the local council.Kerry was sraight in there and she ensured it was all sorted out promptly.Many thanks Kerry.... read full review

As a first time landlord I spent allot of time trying to find the right letting agency so was really happy I chose Andrews and Nathan to let my property.
They offered a great service, really easy to get hold of and upfront and honest at every step of the way and Nathan really understood my needs as a first time landlord including finding the right tenant for me based on my situation.
Would definitely recommend... read full review

This property was rented out for the first time some 10 years back with Andrews as sole letting agents. A few tenants have moved in and out during this time. Nathan started taking care of the letting process for my house some 7 years back. I must admit it has been much easier and a load off my mind, letting Andrews and Nathan in particular take care of the whole process. He had been very polite, approachable and thoroughly professional throughout these years. Many thanks to Nathan and all the te... read full review

Without a doubt the best estate agent we have ever dealt with. Works tiredlessly to find us not just any place but exactly what we are looking for. Honest and committed. And all round decent chap. Thank you Nathan!!!... read full review