Another awesome feature from BookSteam! Clients can now book multiple participants per class session.Give me an example where it would be useful?
Mike has two kids, Jill and Patrick, who both love Math. Mike wants to enroll both of his kids into the mathematics class. School that offers math classes uses BookSteam to schedule classes online. Mike goes to the school's BookSteam booking page, selects two participants, picks class date/time, enters information for both kids and books the class. It's that easy!

We're excited to let you know that the staff future working hours, one of your most requested features, is now live! You can now setup future working hours for Staff members. It is useful for those staff members who have fluctuating schedules throughout the year. For example, in January staff, Jenna, is working Monday through Friday 9:00am to 5:00pm, but in February it changes to 11:00am to 6:00pm. To set it up, simply go to the staff profile (located under Settings/Staff), open 'Working Hours' tab, select 'Future working hours for location:' option and click '+Add' button.

From there, set your new future working hours and click 'Save'.For more details see our help link by clicking here. Alternatively, see all other time management tools for Staff here.Stay tuned for more exciting updates. New features coming soon.

12/05/2017

2017 was an amazing year for BookSteam and we're ending it with a complete booking page redesign. Everything was updated to the new vers...

2017 was an amazing year for BookSteam and we're ending it with a complete booking page redesign. Everything was updated to the new version and it is live right now. To see the new layout simply load your booking page in the browser. Here is what the new Locations tab looks like:

Staff and time selection:

‘About’ section was also added to the booking page. To add a description to the 'About' section, go to Settings>Business Details tab and under About field enter desired text. 'About' section can now be set as a default landing/home page on your booking mini website in the Marketing>Mini Webpage tab under 'Default Homepage display tab:' option.Lastly, Look and Feel tab was updated as well to better match your business design aesthetics.

9/23/2017

With our latest feature, clients can now book recurring appointment or class sessions online. To activate this feature please navigate to th...

We received many emails from our customers requesting for classes to be displayed in a list view on their booking page. To bring this awesome feature to you as soon as possible our development team has been working overtime. Now the List view option is finally here!Sounds good! Where is?You can switch to List view in the Settings > Preferences > Scheduling Rules tab under Class Rules section.

Show me an example of this List view!

Display or Hide days with no classesIn the list view, you can display or hide days that do not have scheduled classes. This option is located in the Settings > Preferences > Scheduling Rules tab under Class Rules section.

Bonus featureYou can also display cancelled class in the list. Simply cancel class from your calendar as usual and in the cancellation option select 'Display this cancelled class in your onlineschedule' and click 'Yes'.

on your booking page Cancelled class will be displayed

To view difference between List view and Calendar view see this help link.

3/21/2017

Resource scheduling was the most anticipated feature of this year and it's finally here. Resource scheduling can be use...

Resource scheduling was the most anticipated feature of this year and it's finally here. Resource scheduling can be used to reserve rooms or equipment which are linked to your services, preventing double bookings.Let's get started. First, you need to create resourcesAdding resources is super easy, simply go to Settings > Resources and click "Add New Resource" button. Add as many resources as you'd like and specify their location.

For more information view our help link here.Second, assign created resources to services or classesUnder Settings > Services edit your service and link resources based on location (same applies to classes).

For more detailed instructions click here.Finally, booking with resourcesFrom your calendar, in the new appointment window you will see new resource selection (system will automatically assign first available resource but you can select another one).

Resource allocation from online bookings will be done automatically, resources will be assigned based on their availability.For more details see out quick help guide.

Overview of resources in calendarView booked resources in one quick glance from your BookSteam calendar.

Service Groups
With service groups you are able to group services you perform together, such as wash, color and blow-dry. You can also add 'available time' to the service group (in between services) which will open up that time for other bookings. Adding service group to the calendar is easy, in the calendar tab simply click 'add new appointment' and under Service select created service group. For more details follow our help guide at http://booksteam.com/Support.aspx?sid=1127

10/18/2016

We’ve got some exciting news for all the ecommerce businesses out there. Today we released a new feature, promotions, or mo...

We’ve got some exciting news for all
the ecommerce businesses out there. Today we released a new feature, promotions, or more
specifically - advanced promotional codes. You’ll want to use this as soon as you hear
how useful this feature is and how it can spur your revenue.

This simple, yet effective, marketing strategy gives your
customers yet another reason to book your services. What promotional codes can do is
market your services on your ecommerce site with a special discount. This
discount is linked to a specific code that allows customers to get the offer.

Promotional codes, also known as discount or coupon codes,
consist of numbers and/or letters (e.g. ‘50OFF’) that you choose yourself.
These special codes are extremely successful as they urge people to book, which is
good for both your business and your customers. They are also very easy to use, so
even less computer savvy individuals will be able to enjoy this feature. But don’t take our word for it, scientific research has confirmed that
incentives such as these affect people’s happiness and their overall approach
to shopping/booking. What’s also great, promotional codes work well with both, returning and first-time customers.

What are the key features of these promotional codes?- Promo codes can be linked to the specific services, classes, staff members and locations (even if locations are in different timezones).- Selected discount can be a percentage or a fixed dollar amount.- Code availability (when code can be used) can have a date range, set hours or selected days (e.g. Monday, Wednesday, Friday).- Booking window (for the days services can be booked online) can also have date ranges, set hours and various days.- Code usage limit can be set on a global scale or per client.Show me how to create a Promo codeFor detailed instructions on how to create a promotion code and other tips and tricks please see our support help link at https://booksteam.com/Support.aspx?sid=1121So, what’s your excuse? Jump on the bandwagon and start promoting!

Another major feature release: multi languages! We've translated client side booking page and clients' management panel into French (Français), Spanish (Español), Italian (Italiano), Portuguese (Português), Russian (Русский), Norwegian (Norsk), Chinese (中文), Japanese (日本語) and German (Deutsche). We will be adding more languages in the near future, stay tuned.Where is it?

When a client books online they are asked to provide a valid email address to create a unique profile (where they can view, cancel or reschedule their bookings). Sometimes the same client may end up with duplicate profile records because they signed up multiple times using different email addresses. When that accurs, you can simply merge duplicate profiles into one account. All data (booking history, notes, packages and gift certificates) will be combined as well. Navigate to the 'Clients' tab, select duplicate client profile and click 'Merge' button.