Frequently Asked Questions

Lee’s Hardwood Floor FAQ’s

Have a question about your flooring purchases? Browse the questions below! If you don’t see an answer to your question, we invite you to contact us and someone from our team will be happy to help! Also be on the look-out for our upcoming blog for the latest news on design tips, products and more!

Service & Installation

If the schedule is going to change we will call the day before installation and let you know when the installer will arrive at your home. Otherwise we will arrive on time for the appointment you were given when signing up. Most installations start in the morning.

We will move furniture for an additional charge for all product types except for sand-and-finish hardwoods. Because the process of sanding/sealing/staining/finishing hardwoods requires all areas of hardwood to be free of furniture, it is the homeowner’s responsibility to have furniture and personal belongings relocated.

Solid hardwood floors, both pre-finished and site-finished, can be refinished. Some engineered hardwoods can also be refinished but require inspection to determine this. Laminate floors cannot be refinished.

We recommend the Bona hardwood floor cleaning product line; and we carry these products in the store. Do not use products containing citrus oil or furniture cleaners like Murphy’s Oil Soap on your new hardwood floors. Do not use steam cleaning systems.

Need Your Hardwood Floors Refinished?

For a FREE estimate contact Lee's Hardwood Flooring Sanding & Refinishing Experts Today! If you would like immediate assistance give us a call at (919) 870-6176.

*

*

*

Lee's Hardwood Floors

LHF. Inc. was founded in 1983 by Daniel Lee. Daniel started his career in hardwood floors in 1980 traveling the Southeastern coast restoring custom homes historic properties and installing gymnasium floors. Some of the gymnasiums Daniel worked on include the Dean Smith Center and North Carolina Central University.