Terms and Conditions - Digital Subscription

Digital Subscription Terms and Conditions -
Australian Community Media

About Digital Subscriptions

A digital subscription provides you with unlimited
access to an Australian Community Media (ACM) website.

In order to create or activate your digital
subscription, you will be required to create and/or link
your subscription to an email address. The login details
associated with your digital membership and/or digital
subscription including username and password must not be
shared with any other person.

If any misuse of your login details is detected or
suspected by Fairfax (including the concurrent use of
your login details and/or the use of your login details
on more than the maximum allowable concurrent sessions),
your subscription may be terminated and you will not be
eligible for a refund.

For more information, FAQ or to contact us via the "help
link on the relevant ACM website.

Processing and Payment

ACM will process your digital subscription purchase as
promptly as possible. Your payment details must be
verified before your subscription can be activated.

If your initial payment authorisation is revoked, your
subscription will be terminated. We reserve the right to
reject any subscription order at any time.

Unless specified otherwise in the Cancellation policy,
all charges are non-refundable.

If for some unforeseen reason your complete access to
our services is unavailable for a continuous period of
more than 24 hours you may be eligible for a credit of a
pro-rated amount for the period of the service outage.
For avoidance of doubt if you are unable to access our
services due to problems not related to Fairfax then you
are not eligible for a refund or credit of any nature.

Pricing

When you purchase a digital subscription, you agree to
pay the price stated at the time of your order. You also
agree to the billing frequency specified at the time of
your order.

Any discount eligibility is determined at the time of
order. Discounts cannot be applied retrospectively. All
prices are in Australian Dollars (AUD).

ACM reserves the right to change the prices and fees at
any time. We will provide you with 14 days' notice if
the regular rate of a digital subscription changes from
what was stated at the time of your order.

Price changes will take effect from your next billing
date after the notice period. If You do not wish to
continue your Digital Subscription at the revised price,
you may cancel your subscription before the end of your
current direct debit pay cycle. See clause 11.

Third party fees and charges

If you have purchased your digital subscription through
a third party (not directly through ACM), these Digital
Subscription Terms and Conditions of Sale may not apply
to you. ACM is not liable to you for any claims related
to purchases made through third parties. Please contact
the third party directly to address these claims.

When you use your digital subscription, you may incur
other additional changes, such as telecommunications
fees, data fees or service provider fees. You are
responsible for paying any additional charges.

Promotions

ACM may at times offer special promotions and offers.
The specific terms and conditions of each offer will be
stated at the time of the promotion and will apply in
addition to these Digital Subscription Terms and
Conditions. In the event of any inconsistency between
the terms and conditions of a special offer and these
Digital Subscription Terms and Conditions, these Digital
Subscription Terms and Conditions will apply.

You may be required to provide your payment details when
you sign up for a promotion. If this is a direct debit
offer, your subscription will be automatically renewed
after your initial payment at the standard subscription
rate unless you cancel.

From time to time ACM offers promotional items with its
digital & bundle subscriptions. From time to time and at
its discretion, ACM will communicate with its
subscribers about the availability of such items and how
to redeem them.

From time to time ACM offers promotional pricing that
will apply for the the term agreed when accepting that
promotional offer. Pricing will automatically resume at
your standard subscription rate unless you cancel.

Cancellations

You can cancel your digital subscription at any time by
visiting the My Account section of the website.

Digital subscriptions are non-refundable.

When you cancel, you cancel only future charges
associated with your subscription. You may notify us of
your intent to cancel at any time, but the cancellation
will become effective at the end of your current billing
period. You will continue to have the same access and
benefits until the end of your current billing period.

If you cancel a standard term subscription, you may be
entitled to a pro rata refund for the unused portion of
your subscription.

ACM right to change digital products

ACM reserves the right to modify the content,
inclusions, type and availability of any digital product
at any time. In the event your subscription package
changes, you will be given 14 days notification prior to
when you would need to make a decision to cancel and not
be affected. Your package change will automatically take
place from your next billing cycle.

We reserve the right under special circumstances to
enable free access to our subscriber content for a
limited period of time. During this time subscribers
will not be eligible for a refund.

If any or all of our digital products are temporarily
unavailable, you will not automatically be entitled to
receive a refund. We reserve the right to issues refunds
or credits at our sole discretion. If we issue a refund
or credit, we are under no obligation to issue the same
or similar refund in the future.

Trial terms

If we grant you access to a free trial subscription and
you do not cancel or opt out of the trial prior to the
expiry of the term, you will automatically be converted
to a paid subscription upon expiry of the term. You may
cancel or opt out of the trial online or by visiting the
My Account section of the website.

Your Privacy

You agree that your name, address, email address, year
of birth, postcode, gender and mobile/telephone number
will be collected and stored by ACM and used for the
purpose of managing Your subscription, communicating
with You about Your subscription and to notify You of
any associated customer offers or benefits or future
subscriptions, unless otherwise notified by you.

Information on how we handle your personal information
is explained in our Privacy Policy. You can obtain
further information on the ACM Privacy Policy by
visiting Privacy.

Disclaimers

You agree that any errors made in entering your contact
information and order details are your responsibility
and ACM is not liable for any consequences that may
arise as a result of such errors or incorrect
information, including but not limited to sending the
subscription to the address as notified by you.

To the extent permitted by law, ACM is not liable to you
for any loss or damage incurred by you in connection
with your subscription, whether direct, consequential,
special, indirect or other loss or damage. In any event,
ACM's maximum liability to you is limited to the value
of the subscription fees paid within the previous twelve
months.

Your Obligations

It is your responsibility to ensure that there are
sufficient clear funds available in your account to
allow a debit payment to be made in accordance with a
direct debit request.

For those with a home delivery component to their
subscription, it is your responsibility to notify ACM if
your newspaper is not being delivered.

It is your responsibility to report to ACM if newspaper
deliveries continue to be made and/or payments continue
to be deducted, if you believe a cancellation should
have been processed.

It is your responsibility to check your account
statements to verify that the amounts debited from your
account are correct and notify ACM if you believe you
are being billed incorrectly.

ACM will not refund past subscription payments if a
subscriber has failed to contact ACM directly to cancel,
or to report unexpected payments or non-delivery.

General

You agree that all subscriptions provided, benefits
accepted or offers made by ACM shall be deemed to be
provided in Australia, notwithstanding your location,
and the terms of such subscriptions, benefits and offers
shall be governed exclusively by New South Wales law,
and the Courts of New South Wales shall have exclusive
jurisdiction to determine any such matters that may
arise involving or alleged to involve ACM.

To the extent applicable, the Fairfax General Conditions
of Use also apply to use of ACM Publications in the
Fairfax Network by subscribers. Please visit Conditions

You acknowledge that these Digital Subscription Terms
and Conditions may be modified by ACM from time to time,
including but not limited to terms relating to fees and
charges, cancellation and modifying your subscription.

You will be notified of any changes to these
Subscriptions Terms and Conditions by ACM on ACM's
Subscriber Services Support webpage. Please visit Support.

Definitions

In these terms and conditions:
"Australian Community Media", "ACM", "we" or "us"
means Rural Press Limited.
"Subscriber", "Customer" or "You" means a person
who is a subscriber to an ACM website.