Student Loan Services

Learn how Goodway Group helped a private, nonprofit organization streamline the production of personalized communication regarding student loans.

This organization sends out regular communications to students based on where they are in their lives and their relationship with their student loan. As a result, there is a wide range of information that can be included in the letter: student loan basics, terms for repayment, resources for students who have fallen behind in their payments, and managing default. Goodway created a fully automated, data driven process that produces and mails personalized letters within 48 hours, including approvals.