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Cookie Policy

By accessing and using the warwickprint.co.uk Website you are agreeing to our use of cookies.

1. What is a cookie?

A cookie is a small text file which is stored on your computer or other device such as mobile phones or tablet devices by a website. Cookies allow a website to remember your preferences whilst visiting the site in order to provide you with a more personalised experience. They help to make websites work efficiently and can allow site owners to track how a site is used to provide useful data for making improvements.

We use two types of cookie:Session Cookies – these are temporary cookies created when you visit a site. Some expire after a brief time period, others remain on your device for as long as you are browsing the site but these are always deleted once you leave the site or close the browser.Persistent Cookies – these remain on your device and are re-activated each time you visit the website that created that particular cookie. They expire after a pre-set time period or can be removed manually.

2. How does the warwickprint.co.uk Website use cookies?

The warwickprint.ac.uk Website uses cookies to provide enhanced functionality and to gather information about how the site is being used to collect customer order details and help us continually improve the user experience.

Unless you have adjusted your browser settings to refuse cookies, our website will issue cookies as soon as you visit. If you have switched off cookies then some of the functionality of our site may not be available to you.

Please note that not all the cookies on our sites are set by us. Please see the section below on third party cookies.

3. Information We Collect

We gather various pieces of information when you use the warwickprint Online Shop:

Name and Billing Address: This information is essential in processing your payment

Delivery Address: Required when purchasing items to be delivered

Degree / Student Information: In order to process certain orders made we will ask you to provide your University ID number and programme of study

Item Specific Information: Some items may request additional information relating to the purchase of that item. This information is only requested when purchasing the particular item.

4. How the Information is Used

The information collected may be used in a number of ways:

Process Your Order: To successful process a payment, confirm the order has been placed and provide the goods or services purchased

Process Refunds: Details of orders placed through the warwickprint.co.uk online are retained to allow processing of refund

Communication: In the event of a problem with your order we will use your information to attempt to contact you and resolve the problem

5. Who Can Access Your Information?

Your information is only accessible by members of staff at the warwickprint and generally only by staff in the department or college responsible for managing the item you have purchased.

6. Third party cookies

Please note that due to the use of some 3rd party software on this website for social functionality such as Facebook ‘like’ and Twitter ‘tweet’ buttons, you may be presented with cookies from 3rd party websites. We don't control the dissemination of these cookies and you should check the relevant third party's website for more information.

7. How can I manage my cookies?

The majority of web browsers allow you to control the way you wish to use cookies. If you’d prefer not to allow cookies to be used when browsing our website, you can turn cookies off in your browser’s settings.

Analytical cookies allow us to count the number of visitors to our website and to see how visitors move around the website when they are using it.

Cookie Name

Provider

Description

_utma,_utmb,_utmc,_utmz

Google

These cookies are used to collect anonymous information about how visitors are using our site, such as number of visitors, where visitors have come from, and what pages are most visited. No personal data is collected

Privacy Policy

We know the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

This Privacy Policy explains the information practices that apply to personally identifiable information that we collect about you as an individual when you visit and/or use our website. Any information that we collect about you while you are visiting or using our website will be handled in accordance with this policy and will not be shared except in accordance with this policy. This Privacy Policy does not apply to information about you collected by our affiliates or third party websites that may post links or advertisements on or otherwise be accessible from the Warwick Print website. The information collected by these affiliates or third party websites is subject to their own privacy policies.

Information We Collect:

In order to process your order, we require your name, billing address, phone number, email address and credit card information. We use this information to process your order and, if any questions should arise, to contact you about your order. We also collect your order information and purchase and payment history. You have the option not to provide information, however, withholding information may prevent you from being able to use some of our website features.

Use and Disclosure of Information:

We use the information that we collect about you to maintain, improve, and administer our website, operate our business, provide products and services that you request, administer your account, inform you about products and services that might be of interest to you, and personalise your online experience.

We may also disclose information, including Personal Information, we collect about you in other circumstances as required or permitted by law. For example, Warwick Print reserves the right to disclose Personal Information, including account information, when we believe such disclosure is appropriate to cooperate with an investigation of activities claimed to be unlawful, to enforce our Terms of Use, or to protect the rights or property of Warwick Print or others. In addition, it is possible that our customer information, including your Personal Information, may be transferred to the new business entity as one of University of Warwick’s assets. In such an event, we will update this policy to reflect any change or control of your Personal Information.

How to manage your account:

If you wish to change your name, e-mail address, telephone number, password, communication and/or opt-in preferences after you have registered, you can request these changes by contacting us via email: enquiries@warwickprint.co.uk, phone: 024 7652 4729 or by writing to: Warwick Print, The University of Warwick, Westwood Campus, Avon road, Coventry, CV4 8GL, UK

Website Security:

We maintain physical, electronic, and procedural safeguards designed to help us protect your non-public personal information. For example, we use Secure Socket Layer (SSL) technology to encrypt your credit card information when you purchase products through our website. When you establish an account at Warwick Print, you choose a password to help protect your account information. A password is only as strong as you make it: you should select a unique password and keep it safe.

Warwick Print authorizes only those persons who need to know personal information to administer your account, to provide or inform you about products and services, or to maintain, improve or administer our website to access your personal information.

With respect to certain website hosting and other products and services provided to you, we may obtain access to data about your end users or customers. We generally process and use such end user and customer data on your behalf and under your instructions in accordance with our role as a mere processor of any such information on your behalf.

Problems Signing In

Our sign-in process is designed to help protect your privacy. If you have trouble signing in to our website, please ensure that you are using your registered username and/or correct password. If you are using your registered e-mail address and correct password, and you continue to have trouble signing in to our site, please contact us.

Order Confirmation

Warwick Print sends an email notice confirming acceptance of each order you place to the e-mail address you provided to us when signing up for a Warwick Print account. If you receive a confirmation for an order you did not place, please email us immediately enquiries@warwickprint.co.uk or call us 024 7652 4729.