FAQ's

This survey is designed to provide you with an opportunity to express your views about your day-to-day work experience at Western.

Survey results will provide valuable insights about a number of key topics related to positive work environments. Example topics include: work engagement, workplace safety, communication and collaboration, involvement in decision-making, individual and team recognition, respect and opportunities for learning and career advancement.
Questions ask you to indicate your rating about how much you agree or disagree with a particular statement.

There are three open response questions to express your ideas about how to make the workplace better and an opportunity to provide feedback about Western’s Strategic Plan as it undergoes a review this academic year.

We want Western to be a great place
to work. We want to identify what is
working well, and where there is opportunity for improvement. Western’s President Vice-President Group and Deans
support your completion of this confidential survey and are interested to hear
what you have to say. Information gathered from the survey will be used to:

Encourage dialogue and
action planning to improve the work experience within a faculty, division, or
system-wide

Inform the strategic plan
as it undergoes review and renewal

Provide a benchmark to
measure our progress against.

Overall Western results will be
shared with Western’s campus community.

Your participation in this confidential survey is vital to
helping provide an accurate picture of what it is like to work at Western. By
completing the survey you will contribute to enhancing the work experience at
Western.

Participation is
voluntary... and we hope you do respond. A high participation rate leads to
better information that will serve as the basis for dialogue about what is
working well and where there is room for improvement.

Western is working
in collaboration with Metrics@Work, a survey firm with extensive experience in
both the public and university sector.
Metrics@Work is located in St. Catharines, Ontario; they will handle the
administration and secure data housing of the survey.

All full-time and part-time faculty and
staff will receive an e-mail link to the on-line survey from Metrics@Work
inviting participation.

If a paper survey is preferred these will
be made available through your immediate leader or by contacting Metrics@Work.

No. The anonymity
and confidentiality of responses to the survey are of top importance.

No information that can identify individual
respondents is being reported to the University.

Faculty/Department or Division reports are
generated only where the participation rates are high enough to support
anonymity and confidentiality. If you choose to complete the open-ended questions,
they will be reviewed by Metrics@Work and they will remove any identifiers,
such as names or references to specific work units/departments so that
anonymity and confidentiality is protected.

Metrics@Work will destroy on-line and paper
records three months following survey administration.

We want a strong
response because a high participation rate leads to better information that
will serve as the basis for dialogue about what is working well and where there
is room for improvement.

The President/Vice President team will send
an e-mail invitation to all staff and faculty informing them of the survey.
Survey “Ambassadors” from across Western
will assist leaders in their work unit/department by providing up-to-date
information and to encourage colleagues to participate in the survey on a
voluntary basis.
Western’s Communication staff will announce
and provide on-going broadcasts about the survey through the website and
Western News.
Metrics@Work will send general e-mail
reminders once the survey is in process.

If you have
questions, concerns or if you require the survey in an alternate format or need
to make alternate arrangements to access the survey, please let your leader
know. Send your survey questions to WE SPEAK or call HR Help at 519-661-2194.

From November 19 until December 7, 2012,
when the survey is available to all staff and faculty, if you would like to speak directly with someone from Metrics@Work
about the survey, call Metrics@Work during regular business hours at
1-800-726-4082 ext. 21 (available from 8:30 a.m. to 5:00 p.m. Monday to
Friday) or email Metrics@Work.

Making meaningful
use of survey results, to strengthen engagement and build a collaborative
culture is a key focus of this and past culture surveys.
Western last completed staff and
faculty culture surveys in 2006 and 2003 and the results of these surveys
helped shape and guide a number of strategies both at the
faculty/division/department and on Western-wide levels. Examples of strategies
to help support a more collaborative and constructive culture include:

-
Western Staff and Leaders’ Conference

-
Professional Network Forum

-
Western Leaders’ Forum

-
Western Award of Excellence for Staff

-
Improved access to Educational Assistance resources for
Staff

-
Ongoing skill development workshops for leaders

-
Academic Leaders Summer Conference and BASICS Program

Following each of these surveys,
many faculties and divisions held debrief meetings and created action plans to
improve the local work experience.