Category Averages missing on Progress Reports when run by Advisor

When an Advisor clicks on a student's name in their Gradebook, and selects the Progress tab, some Category Averages do not display for the student. This occurs when the student is also an Advisee of this teacher.

Article
Number:53996

Products:

Faculty_Access_for_the_Web

Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.

Alternative Solution:

To display the categories on the Progress report, select to Display using: Class ID instead of Course name.

The report can also be run to display all progress information by selecting the Reports tab in FAWeb and selecting the desired parameters.

If the issue continues, please create a case. Contact Support and reference this article.

Environment

Affected Version (from previous KB)7.82.104, patch 16

Resolved Version (from previous KB)7.86.93, patch 1

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