To deliver with the highest efficiency the technical skills and experiences learned combined with personal values and desirable attitudes. Meet the client & expectation and satisfaction towards company success.

SKILLS:

SEO & SMM SERVICE:

 Keeping an eye to the latest Google's algorithm and analysis about the method.
 Proficient in On Page SEO.
 Great Content Management Skills without Changing the Meaning.
 Experienced in Off Page SEO.
 Link combination, Ancho…

To deliver with the highest efficiency the technical skills and experiences learned combined with personal values and desirable attitudes. Meet the client & expectation and satisfaction towards company success.

 1st and 2nd Line Technical Support; Answering Support Queries via Phone, Email, Remote and Desk-side Support.
 Maintained a High Degree of Customer Service for all Support Queries and all Service Management Principles.
 Take Ownership of User Problems and be Proactive when Dealing with User Issues and to Log all Calls in the Service Desk Ticketing System.
 Monitoring of Ticket the Queue and Ensure all Request and Issues are Resolved in an Efficient and Timely Manner.
 Set Up, Install and Test PCs and Peripherals for Users.
 Served as Technical Resource to Answer Questions, Identify Needs, Make Recommendations, and Carry Out Research.
 Maintained Professional and Technical Knowledge by Reviewing Related Professional Publications.
 Undertake any other Reasonable Duties as Requested by the IT Manager and Service Desk Team Leader.

Zenoradio brand ambassador - Bangladesh

“Mamun did a great job! He understanded the requirements and my small video training, which I've did and applied the best practices for the job.I highly recommend him, if you need serious and motivated person!”

5.00

Need someone to do research on potential customers and email them

Sep 2014 – Sep 2014

22 hrs
@ $3.33/hr

Earned $73

“Thanks! :) Very good work”

5.00

Researcher

May 2014 – Jul 2014

23 hrs
@ $2.22/hr

Earned $50

“Great contractor!”

5.00

Contact fanpage owners

Jul 2013 – May 2014

Fixed Price
$150

“Great experience working with this provider, was flexible and able to work to my specifications, A++ seller!”

5.00

Web researcher and admin assistant wanted for lead generation and more...Marketing experience is a plus

Jun 2014 – Sep 2014

162 hrs
@ $3.00/hr

Earned $497

No feedback given

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Web researcher and admin assistant wanted for lead generation and more...Marketing experience is a plus