The Samsung Care service will replace screens and batteries and well as repairing ports and cameras for handsets both in and out of warranty. All uBreakiFix technicians are Samsung-certified and "use genuine Samsung parts", and tools for the repairs. Plus, the companies plan to add nearly 200 additional service locations by early 2019. Devices that will be accepted include the Galaxy S6, Galaxy S7, Galaxy S8 and Galaxy S9 (all associated variants) as well as the Galaxy Note 5 and Galaxy Note 8. "This announcement marks a fundamental shift in our care offerings to consumers and underscores our commitment to provide Samsung customers with support anywhere, anytime our customers need it". Apple customers can walk into any Apple store and get their smartphone fixed in no time.

It also gives Samsung phone owners an Apple Care-like presence around the country, where users can get their devices services without having to send them off or trust an unauthorised third-party to carry out the work.

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