Update: “T-Mobile is sharing the love this Valentine’s Day with an amazing offer: for two days only, on February 11 and February 12, all phones are FREE. This includes our latest smartphones, like the T-Mobile myTouch 4G, T-Mobile G2 with Google, HTC HD7, and Samsung Vibrant. This offer is available in T-Mobile Retail, T-Mobile Premium Retailer, and participating Retail Partner locations only while supplies last, for new customers, upgrades, and add-a-lines with a 2-year contract.”

T-Mobile is preparing to host an “All Smartphones Free” sale coming up this weekend, February 11th through the 12th. Comparable to the Father’s Day Sale they held last year, we’ve received the above and below screen show showing the free smartphones will be available on “qualifying plans on new 2-year contracts.”

The question that will undoubtedly be on the minds of the existing customer is whether or not this will pertain to them? That’s a question we can’t answer but given T-Mobile’s newfound stamina to ramp up business, we can understand a focus on bringing in new traffic. As soon as we get more details we’ll post them right away!

On February 11-12, T-Mobile Will Invite America to Feel the Valentine Love with an All Phones Free Offer That Includes Its Latest Smartphones

BELLEVUE, Wash.–(BUSINESS WIRE)–T-Mobile USA, Inc. today announced a Valentine’s offer to fall in love with. On Friday, February 11 and Saturday, February 12, all T-Mobile phones, even the fastest 4G smartphones running on America’s largest 4G network, will be offered for free at T-Mobile retail stores with qualifying plan on two-year contract. The promotion marks the latest effort by the company to make it easier and more affordable for people to join the data revolution and step up to 4G, enabling them to stay connected with their loved ones not only through voice calls, but also photos, texts, video conferencing, social media updates and more.

“T-Mobile’s Valentine’s promotion makes it easier for anyone to get their favorite smartphone and keep connected on America’s largest 4G network.”

To celebrate, T-Mobile has also teamed up with New York Times best-selling author and TV personality Khloé Kardashian to spread the word about how using smartphones is the best way to keep in touch with loved ones and tell them how you feel about them. For a special Valentine’s video starring Khloé, visit T-Mobile’s YouTube and Facebook page on Wednesday, February 9.

“Smartphones offer people incredible flexibility to stay connected and express their love to the people that matter most,” said John Clelland, senior vice president of marketing, T-Mobile USA. “T-Mobile’s Valentine’s promotion makes it easier for anyone to get their favorite smartphone and keep connected on America’s largest 4G network.”

With affordable unlimited calling, texting and data plans, T-Mobile is giving its most connected customers options that take advantage of the latest devices. With the Valentine’s promotion, consumers can choose from a selection of 30 devices, no phones excluded, including a variety of brands such as HTC, Garmin, Motorola, Nokia and Samsung. All phones will be available while supplies last, so customers are encouraged to arrive early to stores to secure the latest and most popular new devices, including:

T-Mobile® myTouch® 4G

HTC HD7

T-Mobile G2® with Google™

Samsung Vibrant™

Both those in love and those looking for love have two days to get the smartphone they’ve been eager to get their hands on. For additional promotion details and a list of participating stores, visit T-Mobile online.

Limited-time offer on 2/11/2011 and 2/12/2011. No rain checks. Mail-in rebate card may apply. Participating locations only; see store for details. T-Mobile’s HSPA+ 4G network not available everywhere. See coverage details at T-Mobile.com.

About T-Mobile USA, Inc.

Based in Bellevue, Wash., T-Mobile USA, Inc. is the U.S. wireless operation of Deutsche Telekom AG. By the end of the third quarter of 2010, approximately 130 million mobile customers were served by the mobile communication segments of the Deutsche Telekom group — 33.8 million by T-Mobile USA — all via a common technology platform based on GSM and UMTS, the world’s most widely-used digital wireless standards. Today, T-Mobile operates America’s largest 4G network, and is delivering a compelling 4G experience across a broad lineup of leading devices in more places than competing 4G services. T-Mobile USA’s innovative wireless products and services help empower people to connect to those who matter most. Multiple independent research studies continue to rank T-Mobile USA among the highest in numerous regions throughout the U.S. in wireless customer care and call quality. For more information, please visithttp://www.T-Mobile.com. T-Mobile is a federally registered trademark of Deutsche Telekom AG. For further information on Deutsche Telekom, please visit www.telekom.de/investor-relations.

About David Beren

David is the founder and Editor-in-Chief of TmoNews.com. He considers himself a Jedi Knight, capable of leaping tall buildings in a single bound and a connoisseur of fine cell phones. He has been involved in the wireless industry since 2003 and has been known to swap out phones far too many times in any given year. Should you wish to contact him, you can do so: david@tmonews.com.

Wow I just bought my mytouch 4G last week with the 100 mail in rebate. So if I take this back will they still honor the new offer? And is this a instant discount or will you pay the full price up front and wait on a rebate?

jarjon76

Some of you need to read the story and read what’s on t-mobile’s ad. The answers to your questions are all there.

soooooooo since i am due a upgrade i can gt a phone for free on Friday right????
it better not be for just new customers shesh….u just had a promotion where new customers get a free G2 when they buy one! lol
cause i want a new phone DX

Shelby

Yes, you can. Full upgrades for existing customers count. =)

http://tinkerdroid.com Vinny

What does “Full Upgrades” mean? Does that mean that if I am still under contract I cannot get this offer?

guest

If you read the article it says for new customers, add a lines, and “upgrades”. For all you people who complain about Tmo not caring about existing customers, they are including you in the promo too.Stop your complaining now!!!

guest

If you read the article it says for new customers, add a lines, and “upgrades”. For all you people who complain about Tmo not caring about existing customers, they are including you in the promo too.Stop your complaining now!!!

Thagreat93

they dont carecuz u have to be fully discounted not partical that bull

Anonymous

No they aren’t. Not according to the T-mobile loyalty supervisor i talked to. I’m 21 months into the contract .Been with Tmobile since it was voice stream.

guest

If you read the article it says for new customers, add a lines, and “upgrades”. For all you people who complain about Tmo not caring about existing customers, they are including you in the promo too.Stop your complaining now!!!

Wtf I just picked up 2 mt4g at a car toys store 29.99 each after rebate… paid 281$ w tax. Rebate card is still in my hand (filled it out online need to mail proof) expected to get $200 for 2 phones..can I return them for a full refund? Or am I SOL?

Chyeah

What state do you live in and when did you buy them?

Chyeah

What state do you live in and when did you buy them?

Djkonflikt713

Wtf I just picked up 2 mt4g at a car toys store 29.99 each after rebate… paid 281$ w tax. Rebate card is still in my hand (filled it out online need to mail proof) expected to get $200 for 2 phones..can I return them for a full refund? Or am I SOL?

UMA Fan

Can someone explain how the DELL Streak knows its getting a 4G signal? With the G2 and mytouch 4G you get an H indicating either 3G or 4G since its the same 3G signal scaled up for 4G speeds. How does the dell streak accomplish distinguishing between the two without constantly doing a speed test?

Anonymous

My guess is that the DS7 was programmed to show “4G” instead of “H” unlike all the other 4G capable phones….I wouldn’t be surprised to see 4G next to the signal strength on the new Galaxy S 4G and all other 4G capable phones going forward. If TMO wanted, they could probably release a minor update to change the “H” to “4G” on all current HSPA+/4G devices

evan

it actually shows 4g or 3g, sold one today and it showed both

http://twitter.com/SaykredCow Suraj Ithikatt

Yeah, I hope someone can do some digging into this. The Dell Streak 7 definitely fluctuates between a 3G or 4G indicator. This should be big news… how could this possibly be accomplished?

Anonymous

I don’t understand what the concern is. My G2 changes from 3G to H all the time (depending on my location). I’ve seen this happen with a number of devices. You’d think a stationary device such as a store demo wouldn’t change since it really move, but i guess whatever happens between a device and the network @ any given time could cause this?

http://twitter.com/SaykredCow Suraj Ithikatt

No, Look carefully, the G2 changes from a ‘G’ to an ‘H’. Which is GPRS service. The three indicators on the G2 and myTouch 4G as of now are ‘G’ ‘E’ and ‘H’. ‘H’ indicated the HSPA connection which can either be 3G or 4G. So how does the Dell Streak 7 know it’s getting the ‘faster HSPA+’ when it’s the same connection as the 3G?

Anonymous

I think i’ve seen a “G” on my G2 like once since i’ve had it. I’ve seen my G2 change from 3G to H many times though (it shows 3G as i’m typing this)…..You don’t list 3G as one of the indicators of the G2/MT4G. As far as the DS7 showing 4G, i guess that can be programming…..It may show 4G thru a “wider range of speeds” whereas other devices may be more sensitive to data speed readings…..I haven’t spent too much time with our store demo…I’ll try to keep a closer eye on it tomorrow to see if it changes

http://twitter.com/SaykredCow Suraj Ithikatt

No, Look carefully, the G2 changes from a ‘G’ to an ‘H’. Which is GPRS service. The three indicators on the G2 and myTouch 4G as of now are ‘G’ ‘E’ and ‘H’. ‘H’ indicated the HSPA connection which can either be 3G or 4G. So how does the Dell Streak 7 know it’s getting the ‘faster HSPA+’ when it’s the same connection as the 3G?

http://twitter.com/SaykredCow Suraj Ithikatt

Yeah, I hope someone can do some digging into this. The Dell Streak 7 definitely fluctuates between a 3G or 4G indicator. This should be big news… how could this possibly be accomplished?

Chlnmtchll

does it apply if im not able to upgrade till november can i still renew my contract and get a free phone>?

Anonymous

no…u have to be fully discount eligible to qualify

Anonymous

no…u have to be fully discount eligible to qualify

Thagreat93

prob not they wont let me upgrade til april n my amount due is 0

Thagreat93

prob not they wont let me upgrade til april n my amount due is 0

http://twitter.com/stevegowski Steve Pstragowski

Its simple. If you cant wait 3 or 4 months for the superior phone of your dreams or its also out of your budget, then heres your chance to get a phone that was awesome last year for free. Though the only phone worth getting on this list is the MT4G…At least it has 4G and a FF cam so you wont be completely behind the times.

jarjon76

Behind the times? These phones do more than enough things for the average consumer. I guess you’re the type who buys phones every 6 months.

Thagreat93

yea but u 4getting the vibrant is still the top phone on tmobile i have the vibrant and compared it wit the mytouch it not the best phone it just name

yyevo

“… it not the best phone it just name”

What the hell? Are you a caveman? The Hulk? No one is taking advice from someone that can’t write a complete sentence. What are you trying to say anyway?

Go back to school!

Sorry.. go bak 2 skool

yyevo

“… it not the best phone it just name”

What the hell? Are you a caveman? The Hulk? No one is taking advice from someone that can’t write a complete sentence. What are you trying to say anyway?

Go back to school!

Sorry.. go bak 2 skool

yyevo

“… it not the best phone it just name”

What the hell? Are you a caveman? The Hulk? No one is taking advice from someone that can’t write a complete sentence. What are you trying to say anyway?

Go back to school!

Sorry.. go bak 2 skool

Thagreat93

yea but u 4getting the vibrant is still the top phone on tmobile i have the vibrant and compared it wit the mytouch it not the best phone it just name

TyRetr0

I have a G2 already I could sell that for $300 add a line get a MyTouch 4G for free and cancel My G2 line? No problem right?

Anonymous

Are you outside of buyers remorse? If so, you must take into account the ETF. Also keep in mind there will most likely be a mail in rebate….i personally dont think its worth the trouble….esp with all these new phones that will be coming out this year

Anonymous

Are you outside of buyers remorse? If so, you must take into account the ETF. Also keep in mind there will most likely be a mail in rebate….i personally dont think its worth the trouble….esp with all these new phones that will be coming out this year

jarjon76

The G2 is a fine phone. Quit trying to cheat the system.

jarjon76

The G2 is a fine phone. Quit trying to cheat the system.

Chyeah

Further more you would have to pay for a seperate data plan on two lines. In the long wrong run you would pay more, just stick with your G2.

Mr Tibbs

Just in time for the iPhone 4!! Oh DAM thats not t-mobile!!!

Jsbenavidez00

whats with the iphone..really people its a name.. why go with old 3g reception when u can have multiple device that are hspa+.. all verison is doing is putting out an old product that cant multi task.. good luck with ur iphone…..

I guess they’re discounting their outdated phones to make way for the new ones.

Dare

does this include tablets?

GTwoAddict

Really? free “smartphones”, im hoping you were just being sarcastic.

Dare

geez rude, when they did the buy one get one free “phones” it included the galaxy tab and when u click all phones on the tmobile website it gives u the tablets and the laptop, but thnx for being a prick…

jarjon76

Read the story and read the ad. You deserved to be called out for asking a question that has already been answered. Geez.

Ha!

Dare… you suck at life. Read the ad and the answer is there.

Ha!

Dare… you suck at life. Read the ad and the answer is there.

GTwoAddict

Really? free “smartphones”, im hoping you were just being sarcastic.

Rooting4TMO

Looks like a pretty good deal if you are in the market for a new tmo phone. I’d get the mytouch4g or the G2 for the extra speed if I was in the market.

http://pulse.yahoo.com/_NGL335ELKNHV3TAORTRVSMQXDY PeteT

Just tried to get the upgrade even though I’m only 17 mos in on my current contract. The TMO operator added a note to my account to allow the upgrade, but after talking to my local store they said they will not honor an upgrade with just a note on the account. You have to eligible for it, no exceptions.

http://twitter.com/iDiotGear Rob Daman

can you call the retention department and just have them ship it to you?

http://twitter.com/iDiotGear Rob Daman

can you call the retention department and just have them ship it to you?

Islandbred

yea..same question, is this promo only for the tmobile store as the site mentions? in the past, ive seen loyalty has been able to offer the same promos as the web/store.. if its instore only, that means they’d probably require you to pay it all up front which is a crazy $200 while waiting for a big rebate.. i like doing my upgrades thru Loyalty department becuase they can waive activation, bill you installments, give you $20 unlimited loyalty data plan, etc..

Islandbred

well, probably because the poster was not yet out of their contract.. but has anybody verified if this promo will also be available thru retentions? usually retentions has more power than anybody so the OP should’ve been able to just do the upgrade this friday being 17 out of 24 months into contract..

Aerofanbig

they might….still 5 months out of renewal eligibility. You are eligible at 22 months

Aerofanbig

they might….still 5 months out of renewal eligibility. You are eligible at 22 months

Islandbred

yea..same question, is this promo only for the tmobile store as the site mentions? in the past, ive seen loyalty has been able to offer the same promos as the web/store.. if its instore only, that means they’d probably require you to pay it all up front which is a crazy $200 while waiting for a big rebate.. i like doing my upgrades thru Loyalty department becuase they can waive activation, bill you installments, give you $20 unlimited loyalty data plan, etc..

Guest

Does it apply to existing T-mobile customers?

Ulsterman

I keep checking the online upgrade price for me and it has been totally erratic since this was announced.

Anonymous

So i called up T-mobile and asked if i would be eligible for the free phone. The account supervisor said that i won’t, and that this doesn’t work with upgrades but rather new contracts.

B_andy24

Im a sales rep for t-mobile and its going to be for upgrades this year well when we sell them

Anonymous

So i called up T-mobile and asked if i would be eligible for the free phone. The account supervisor said that i won’t, and that this doesn’t work with upgrades but rather new contracts.

N1/Vibrant

Would anybody know if this would refer to the new “Samsung Vibrant 4g” or the “Nexus S?”

Aerofanbig

Nexus S is NOT a Tmobile phone, it is a Google phone, sold exclusively through Best Buy. It just runs on Tmo’s network. And the V4G isn’t even out yet so no, it will not apply

Aerofanbig

Nexus S is NOT a Tmobile phone, it is a Google phone, sold exclusively through Best Buy. It just runs on Tmo’s network. And the V4G isn’t even out yet so no, it will not apply

Ha!

Negative.. those are newer phones. Nexus S is not sold by Tmobile, they only provide service.

Ha!

Negative.. those are newer phones. Nexus S is not sold by Tmobile, they only provide service.

Ulsterman

This will only work with a full upgrade. ‘Upgrade plus’ qualified customers will be at the store managers discretion.

remmrem

Tmob told me today I can get a free smartphone in the store only. They should offer this deal over the phone as well. The deal is only good for those upgrading (2 yr contract extension) or will get a new contract for the first time. Its a good deal though for those who have the $49.99 unlimited mins plan.

jarjon76

You can get this deal over the phone. You just have to know which department to speak to.

remmyrem

does anyone here disagree with the fact that you MUST enter into web plan w/a smart phone? Its just ridiculous.

jarjon76

In order to use your smartphone to its full capabilities, you need a data plan. You can get a data plan for $10. Quit being so cheap or don’t get a smartphone.

Ha!

Exactly JarJon76!!

Ha!

Exactly JarJon76!!

Aerofanbig

its rediculous to buy a smart phone expecting not to pay for data usage lol 30$ a month is the same unlimited price I’ve been paying since 2009 with my G1

Ha!

Who wants a smart phone with no web? All the functions in the smartphone require online data! SMH.. people want everything for FREE.

remmyrem

does anyone here disagree with the fact that you MUST enter into web plan w/a smart phone? Its just ridiculous.

Jackel

i got my phone on june 19 2010… its a mytouch 3g slide. Could i trade in mine and get one of these phones, like the G2 for free?

I am a T-Mobile customer & was VERY excited to try to get in on this deal, so I went into a T-Mobile store to check it out…the catch? If you want the “good phones”, like the T-Mobile myTouch 4G or T-Mobile G2 (& about 15 other “really good” phones) you are REQUIRED to get the $30/line/mo “Unlimited Web” data plan (which is really “limited” to 5GB {speeds are slowed after 5GB [but at least there's no "overage" with this plan, you just slow wayyy down]}), which you need to keep for the 2 years of the contract. Now, granted, if they didn’t require the $30/line/mo data plan, you’d have a really cool phone & not be able to use most of the features everywhere, but still, $30/line/mo EXTRA is a lot.

…that is $720 EXTRA, on top of whatever plan you have. In my case, I have 5 lines in a Family Plan, so for me to get 5 “free” T-Mobile myTouch 4G’s, I’d need to agree to pay $3600, on top of my current bill, over 2 years…that’s too much!

…that’s $1100 extra for “free phones”. Needing to agree to pay $3600 for 5 “free” phones, is what killed this deal for me. $3600 on top of my current bill is NOT FREE. I currently pay $125(ish)/mo for 5 lines & 800 minutes. Doubling that & paying an extra $150 for just the DATA on each line, was not acceptable.

T-Mobile really needs a “FamilyWeb” (or something) plan, some feature to pay X per month for Unlimited Data on ALL lines of a Family Plan…maybe $50? But even that is alot, $50/mo extra would make my bill be $175/mo. Also, “Unlimited Data” needs to REALLY be Unlimited…or they need to advertise it as a “5GB data” plan.

I wonder if Revol or some other Wireless Carrier can give me something better?…this is going to be really bad for T-Mobile, if I leave them simply cuz I missed out on this seemingly nice deal (scam). I would like to agree to extend my contract for 2 years & not get the $30/line/mo data plan right now…I just wanna have & use the phone & decide on a “data plan” later. Even without the Data Plan, I’m worth $3000 to T-Mobile over 2 years & I’ve been with them since Jan 2003.

Would they rather give me the phones, make me happy & keep me…or let me go? (I’m not under contract, so they don’t really get to decide if I go, the point is would they rather keep me?) I don’t have Unlimited minutes, right now, with T-Mobile, which I’m pretty sure I can get with Revol…now if Revol just has Unlimited Web & I can get 5 lines for about what I’m paying now, I’m in!…then the problem is just how to get my sweet sweet myTouch 4G???

Aerofanbig

So you just want everything for free, with Tmobile having no incentive to give you free things? The data plan is standard on smart phones. If you’re not going to use data, why do you want DATA capable phones? Makes no sense. They still frequently offer deals using the cheaper 200mb per month data plan for 10-15$ a month, but THIS deal, with THESE phones, requires THAT plan. Or pay full price for these phones, which is around 500$ each, and remain off contract, and still have to pay 15-30$ for data.

…sure!…but no, THEY are the ones offering “free phones”…I’m just pointing out how this “deal” is not a “deal” at all, it is a Scam. Those “free phones” cost $3600 over 2 years. $1100 more than just buying them at full price. That is a Scam in my book…or at the very least it’s “not free”.

> …with Tmobile having no incentive to give you free things?

T-Mobile’s incentive for giving me a free phone, should stop at the 2-year contract, not also requiring the most expensive data plan on Earth.

> If you’re not going to use data, why do you want DATA capable phones?

I want a data-capable phone & a data plan, BUT NOT AT THAT PRICE (did you even read the post?). But anyway, you CAN use some features on the phone without data, so, right now, until T-Mobile’s data plans come down in price, I just want the phone (for “free”, like advertised) & I’ll gladly agree to a 2-year contract, to accomplish that.

…sure!…but no, THEY are the ones offering “free phones”…I’m just pointing out how this “deal” is not a “deal” at all, it is a Scam. Those “free phones” cost $3600 over 2 years. $1100 more than just buying them at full price. That is a Scam in my book…or at the very least it’s “not free”.

> …with Tmobile having no incentive to give you free things?

T-Mobile’s incentive for giving me a free phone, should stop at the 2-year contract, not also requiring the most expensive data plan on Earth.

> If you’re not going to use data, why do you want DATA capable phones?

I want a data-capable phone & a data plan, BUT NOT AT THAT PRICE (did you even read the post?). But anyway, you CAN use some features on the phone without data, so, right now, until T-Mobile’s data plans come down in price, I just want the phone (for “free”, like advertised) & I’ll gladly agree to a 2-year contract, to accomplish that.

> …using the cheaper 200mb per month data plan…

…any non-Unlimited data plan is useless.

> …but THIS deal, with THESE phones, requires THAT plan.

You have that much money?…then buy it for me…

Ha!

seriously… unless your streaming movies or online games.. you will never reach 5GB. I stream music (Pandora) and movies and never surpassed 1 GB in a month.

You just want everything free.. el cheapo

YaddaYaddaSomething

Or you can wait for the promo to be over and then buy the phones at a higher price point (IE: No free phone after rebate) and cry even more.

The average person honestly doesn’t need a smart phone. It sounds like you don’t need one if you aren’t willing to spend that much. When I was on AT&T and the iPhone just came out, you bet I wanted one! I found out what the price was to have the internet, said “No thanks” to the rep and moved on with my life. I knew that I personally didn’t have that sort of money to spend and knew my financial limitations. From what I’m reading you’re just belly aching. Is it cool to have a smart phone? Sure! It’s a social status.

No one is forcing you to get a MyTouch 4g or G2. You can get yourself a Gravity T and call it a day with a $50 mail in rebate to make it free with no internet package obligation. Much like a Honda Civic will get you to the same place as a Hummer. Just that one is bigger and larger than the other with a few bells and whistles, but they both do the same thing: Drive from point A to point B.

T-Mobile is a company, just like any other company out there. They are there to make a profit. They want to make current and new customers happy (IE: Free Phone) for the services the customer wants. At the same time, there needs to be a profit. For smart phones, you are using bandwidth, thus you have to pay to use said bandwidth. Saying that T-Mobile is scamming people is non-sense because of the fact you don’t agree with the rules set forth. If you go ahead and switch to another carrier, you’re going to find yourself in the same exact position: Whining about an internet package required for your services.

You really only have three choices:

1) Get a non-smart phone and still get a free phone in the end.

2) Buy a smart phone at full price, no contract extension to bypass the internet package agreement (Which then I’ll ask, why do you want a smart phone if the main feature of the phone is to have portable internet access?)

3) Get yourself a smart phone, pay the extra amount, and be happy with your device.

http://twitter.com/TheCurlyFitChic TheCurlyFitChic

They are free AFTER a rebate. So if you want a MyTouch 4G, you pay $200 in store and do a mail-in rebate. that is what I was just told. I don’t know what the rebate is on any of the other phones.

http://twitter.com/TheCurlyFitChic TheCurlyFitChic

They are free AFTER a rebate. So if you want a MyTouch 4G, you pay $200 in store and do a mail-in rebate. that is what I was just told. I don’t know what the rebate is on any of the other phones.

Jpb Misc

I got a MyTouch 4G not even 2 months ago. I am *just* outside of the buyer remorse time allowed by California. I paid $200 plus for the device and signed a 2 year renewal. NOW they have this promo. I spend $1100/year on my phone bill for my line alone. I have 3 lines. So instead of offering me some sort of rebate (even $50-100), they say to me, rather pissy too, that it isn’t their problem that I used my upgrade just before Christmas, and I do not qualify. I HAVE BEEN WITH THEM FOR 7 YEARS. I have always paid between $80-90/mo for my line. That’s $7700 from my line alone, and they can’t give me even a partial rebate?? In 7 years, this is the FIRST time that I have ever looked into switching to Verizon or AT&T!!! I’d be happy if they politely told me that I was not eligible, but since it was *just outside* of the buyers remorse time/price match time, they’d give me a $50 rebate, I wouldn’t be complaining now. I’d be happy to pay $150 for the phone, keep paying my almost $100/mo and not say a peep. Instead they tell me basically that it’s not their problem and they do not care one iota about customer loyalty!!

JPB

After about a dozen phone calls and chats with online customer service, I was finally escalated to the loyalty department who agreed to give me a partial refund. I’m okay with that. Not free, but half the cost. I’m good.

JPB

After about a dozen phone calls and chats with online customer service, I was finally escalated to the loyalty department who agreed to give me a partial refund. I’m okay with that. Not free, but half the cost. I’m good.

JPB

After about a dozen phone calls and chats with online customer service, I was finally escalated to the loyalty department who agreed to give me a partial refund. I’m okay with that. Not free, but half the cost. I’m good.

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