Mine went offline this morning with a message to check Wi-Fi. According to the thermostat it was online but the app and web page said it was off. I manually turned it to the away temp (85) prior to leaving for work. Just checked and its back online (according to the Nest app) but the temp had moved to 80. I have no routines set to trigger this time of day that would be at that temp. According to the web page, it’s set to 85 but shows it’s cooling to 80 still. I’ve had no Wi-Fi issues at my house lately.

Mine is still showing to be set to 85 yet cooling to 80. I set it to off in the web app and it shows to be cooling to 80. I hope it’s just the issue they are having and showing bad status since I’m at work and cannot verify it. It’s not showing like its offline anymore. If it’s forcing my A/C to run nonstop for 12 hours I could be looking at a high electric bill which defeats the purpose of Nest or even worse in a possibly burned out A/C unit.

From their site:
Some Nest Thermostats and Protects appear offline.
We’re currently investigating an issue that has resulted in a small percentage of Nest Thermostats and Nest Protects appearing offline. While these devices can’t be controlled through the Nest app at this time, they’re online and continue to function, including working to set schedules, allowing for manual adjustments and alerting people to smoke and CO events. We’re actively working to restore remote control of these devices through the Nest app.
2016-07-26T18:58:15.000Z

No issues here. Off line should not mean “No Control”, you should be able to control locally (from the thermostat)

Statement from Nest

We’re currently investigating an issue that has resulted in a small percentage of Nest Thermostats and Nest Protects appearing offline. While these devices cannot be controlled through the Nest app at this time, they are online and continue to function, including working to set schedules, allowing for manual adjustments and alerting people to smoke and CO events. We are actively working to restore remote control of these devices through the Nest app.

If the Ecobee cloud goes down you suffer the same outage, so the cloud DOES affect Ecobee users too.

Everyone that had issues was trying to access Nest remotely. I think the article was blowing it out of proportion, alluding to people’s HVACs not working at all. When in reality it was just remote access was affected.