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Budget Plan

Take the “peaks and valleys” out of your energy bills.

Enroll in a budget plan to spread your projected annual energy costs into more predictable monthly payments. You still pay the same amount annually, but the cost of your consumption is spread out over 12 months to determine your monthly budget amount. The plan starts out based on the prior 12 months of use at your address and adjusts as needed over time.* The budget is not a cost savings plan but is designed to help avoid highs and lows in your bill and make your utility bill more predictable.

To be eligible for a budget plan, your account must be current and you cannot have any outstanding charges. Note that it takes two business days for any payment to clear, so you cannot enroll immediately after making a payment.

What if my monthly usage is different from what you predicted?

We look at your usage and the cost of the energy being used every three months to make sure it is as accurate as possible and may make adjustments to reflect that in your bill. You will be notified on your bill a month ahead of time if your plan needs to be adjusted. That way, there are no surprises at the end of each month or the year.

What if you overcharge or undercharge me?

Although we do check your usage and make adjustments throughout the year, it could happen that we have overcharged or undercharged you by the end of the year. We treat the 12th month of the budget plan as a “settlement month” in such cases. If you paid for more than you actually used over the plan year, we will reduce that month’s bill to reflect your credit. If you didn’t pay enough to cover usage for the year, you can choose to either pay the amount over the next 12 months or pay one lump sum in the 12th month.

I paid off my bill already. Why aren’t I eligible?

If you’ve just paid a bill, it can take up to three days for your payment to clear and your account to become eligible for budget billing. Please check back in three days. We apologize for any inconvenience.

Can I enroll in other billing options if I’m on a budget plan?

*NOTE: If you have not lived at your address for 12 months, the usage the plan is based on may not be consistent with your actual usage. We recommend at least 6 months of service at an address to help ensure the stability of your budget plan.