If you ordered a pattern and did not receive an email with the download information:

The email will be sent to the email address associated with your PayPal account.

If you paid by echeck it will be sent automatically when the payment has cleared (which can be several days).

If you didn’t pay by echeck and you have checked the email connected to your PayPal account, it’s possible that a spambot ate the download email. Please email sales@ twistcollective.com; we will correct the situation as quickly as possible.