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Drupal Site Helps Citizens Connect with Government

The Colorado General Assembly website represents the state Legislature and its four service agencies: the Joint Budget Committee, the Office of the State Auditor, the Office of Legislative Legal Services, and the Legislative Council Staff.

Collectively, these institutions needed a digital hub to publish and distribute information related to the legislative process. Accordingly, Elevated Third focused its build around three tenets: efficiency, accessibility, and education.

Efficiency

With a vast library of bills, reports, audits, and schedules to publish, Elevated Third had a steady stream of content to work with. The challenge was organizing this information within the new site architecture.

Drupal, Elevated Third’s content management system of choice, enabled the company to synchronize with the Colorado General Assembly’s internal servers and automatically upload content to a specific location on the website. This minimized the administrative burden of manual content entry and ensured that relevant information would be easy to navigate to.

Managing content with efficiency means less time pouring through stacks of old documents and more time focusing on policy, not only for legislators and staff, but also media outlets, publishers, and involved citizens.

Accessibility for Political Participation

Often, the complexities and gritty details of legislation intimidate people and act as a barrier to entry. But, you shouldn’t have to be an expert on the legislative process to participate in it.

With this in mind, Elevated Third took a topic-centered approach to site navigation. Rather than arranging bills and documents by number, as was the case on the old site, bills could now be found according to topics and content tags, or by a “most accessed bills” section. This eases the burden on less familiar users. If they have a general idea of what they are looking for, they can find it.

Legislative Education

The legislative process is inherently complicated and, as much as Elevated Third loves Schoolhouse Rock, it takes more than “How a Bill Becomes a Law” to grasp it fully. While Elevated Third’s commitment to accessibility and efficiency demanded that the Drupal site gives average users the ability find what they needed, it didn’t want to restrict its potential as an education tool.

From a user experience perspective, this balance was struck with a commitment to simplicity and clarity. Bill progression graphics showed the history and status of the legislation, without overwhelming the user with complexities. Committee summaries and sponsor pages gave users an idea of how different actors can impact the process. Elevated Third felt that these simple cues would encourage engagement with the site and cultivate more political participation.

Breaking New Ground

In one of the largest and most comprehensive projects in Elevated Third’s history, the Drupal overhaul of the Colorado General Assembly website tested its strategic and technical prowess. The result: a centralized hub for all kinds of civic engagement.

Elevated Third has a long history of working with state and government agencies, such as DORA, PERA, and the state of Colorado. The Colorado General Assembly Drupal website redesign offered Elevated Third yet another opportunity to exercise its civic pride.

The Government of Australia is standardizing on Drupal for hundreds of government departments and agencies across Australia, starting with the country’s homepage. Drupal enhances digital services to millions of citizens.

Warner Music Group creates and manages the web and mobile sites for more than 300 music artists like David Bowie, Kid Rock and Justin Bieber. With Drupal, Warner serves millions of yearly visitors, promotes news, music releases, and more.

Lush, the handmade soap company, uses Drupal to tell stories that inspire millions of customers, who access the site on a variety of devices. Lush’s responsive design delivers a seamless experience that blends content and commerce.

Timex delivers localized sites around the globe with an engaging mix of product, social and editorial content. Shoppers appreciate the easy-to-navigate catalog and intuitive online shopping experience.

Royal Mail of the UK turned Drupal and Drupal Commerce into a commerce data server by developing a clear, easy to use REST API serving multiple sites.

Fiji.travel introduces millions of tourists in new and existing markets to Fiji through beautifully presented offerings, interactive maps and planning tools, and information entered directly by tourism industry and curated by the site owners.

Puma was able to unify their content and commerce experiences for the first time by using Drupal. They have centralized content workflow and created a much more efficient process around content creation, approval and publication.

Since moving to Drupal BBC Good Food has seen a 50% reduction in their time-to-market, 500% increase in the amount of social shares of recipes, and within one week of launching a responsive site, their mobile traffic overtook their desktop.

Drupal fulfilled Gatwick Airport’s need for a digital marketing platform in a fast-changing political atmosphere where speed and persuasion matter, and billions of pounds of economic development and jobs in the region are at stake.

Greenpeace chose Drupal for their global Greenwire platform to put "bits in the ether to put boots on the ground." It has helped Greenpeace change the face of volunteering and empower thousands of people become to become active volunteers and make a difference in the world.

Drupal gives the University of Minnesota the ability to let campuses, departments and others control their own sites and content directly, while maintaining central control over brand, security, and more–at massive scale.

The Global Disaster Preparedness Center has built a knowledge- and experience-sharing platform on Drupal that is helping humanitarian groups form communities of practice and be better prepared for future emergencies.

Americans rely on the Federal Emergency Management Agency for information in times of crisis and disaster, and the agency puts its trust in Drupal to deliver FEMA.gov to anyone on any device at those critical times.

Savant, the company behind the home automation software powering Bono’s castle and Steve Jobs’ yacht, has the association that many luxury brands could only dream of. But as they made the leapt into building products for the mass market it became apparent that the brand elements and brand communication did not live up to that cache.

The SAPAN Institute is a non-profit organization dedicated to the education, collaboration, advancement and celebration of South Asian performing arts. SAPAN came to Function1 with a need to modernize and streamline their existing WordPress site. Drupal 8 was launched while our UX team was collaborating with SAPAN to create a sleek, vibrant look, and after reviewing the many features and enhancements, it was decided that this exciting platform would be used to build out the non-profit's new site. This decision had the new sapanarts.org migrated to Drupal very quickly and set them up on a feature-rich platform that would be easily extensible into the future.

ShoreTel is one of the largest providers of cloud, premises-based, and hybrid business telephony and unified communications solutions.

Having received the 2014 New Business Product of the Year, and the Unified Communications 2014 and 2016 Product of the Year awards, ShoreTel is recognized throughout the industry as both a leader and an innovator.

At their 2015 ShoreTel partner conference the company proudly unveiled a new, unified ShoreTel brand and product portfolio. Behind the scenes, significant upgrades had been made to their website and marketing technology to enable a world-class demand generation team.

ShoreTel went on to deliver significant improvement in web engagement and online lead generation. Find out more about their journey.

When it’s time to complete their tax return, hundreds of thousands of citizens in the Australian state of Victoria need to consult the State Revenue Office (SRO). The department’s role is to administer state taxes, duties, levies and benefits, however with no online self service option they were no longer meeting the community’s needs in the digital age. Originally designed for desktop PCs, the site also provided a poor user experience for the high proportion of users visiting on tablets and smartphones.

The Rainforest Alliance is a growing network of people who are inspired and committed to working together to achieve their mission of conserving biodiversity and ensuring sustainable livelihoods. Last Call Media is proud to be a key technology partner in their efforts.

Denver nonprofit Youth on Record desperately needed a new website to better showcase its groundbreaking work in youth music education and grow its brand. The Elevated Third team needed experimentation and learning time in the Drupal 8 platform. A pro-bono website redesign project was the answer to both. They built a smart, edgy site for a deserving client, and cut their teeth on Drupal 8 in the process.

Elevated Third has a long history of working with state and government agencies, such as DORA, PERA, and the state of Colorado. The Colorado General Assembly Drupal website redesign offered Elevated Third yet another opportunity to exercise its civic pride.

Revera is a privately owned Canadian company, founded in 1961 and headquartered in Mississauga, Canada. Revera is a leading owner, operator, and investor in the senior living sector and employs approximately 45,000 people.

Formed in 1890, Sevilla FC is one of the oldest and most relevant soccer teams in Spain. The club has won a number of trophies and titles that make it one of the most successful teams in Europe in recent times. Sevilla FC has become the only club in history to have won the Europa League five times.