Something happened to Dylan’s Google account, and it’s been disabled. He doesn’t know what happened to the account, and no one at Google with the power to help him is interested in acknowledging the problem or letting him back in to the cloud-based services where all of his correspondence and much of the digital trail from the last few years of his life is stored. Google doesn’t own Twitter, though (yet), and he has taken to Twitter to try to draw attention to his problem and urge anyone who will listen not to trust Google with their digital lives.