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Certificate of Excellence

What is Certificate of Excellence?

TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.

For the second year we have celebrated my sister’s birthday with High Tea at the Boardwalk Hotel.
Unfortunately it was quite disappointing compared to our experience the previous year.
Where the table was beautifully decorated with fresh flowers and a display of cakes last year,...More

Dear Esther N,
Thank you for taking the time to provide us with your valued feedback. We value your business and sincerely regret that the service was not aligned with your expectations. I will be sure to address this issue with the relevant departments.
Please...More

We stayed for 2 nights on route to the Shamwari Game Reserve after driving from Plettenberg Bay. The hotel looks and feels like some thing that should be in Disney, Florida. It has its own underground parking and is situated on the boardwalk which is...More

Dear BenhamParty,
Thank you for providing us with your valuable feedback. Your comments have been forwarded to & acknowledged by the relevant management for attention. We look forward to welcoming you back soon and that you will find a visible improvement, trusting your next stay...More

I have stayed at the boardwalk 3 times within the last 8 months. The rooms are exceptionally spacious and the bathrooms are lovely. The hotel has all the amenities one would expect in a 5 star establishment. The staff are very friendly and always ready...More

Dear zeemaparker,
Thank you for providing us with your valuable feedback. Your comments have been forwarded to & acknowledged by the relevant management for attention. We look forward to welcoming you back soon and that you will find a visible improvement.
Thank you for choosing...More

What an amazing hotel, the staff are amazing, the facilities, breakfast, etc etc.
The location is perfect as well as secure parking. The views from the room are to die for and the rooms are spacious and comfortable. The pool area is wonderful with a...More

Dear JHBJHB,
We are absolutely elated about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer.
Thank you for selecting the Boardwalk Hotel, Convention Centre & Spa, we look forward...More

Stayed here from the 4th till yesterday the 11th of January. Myself and my wife stayed here, also, in January 2015 and all I can say is that the warm sense of welcome we originally felt and the general professionalism of the staff that we...More

1 Thank jon65c

Response from tiisetso_sekwati, Guest Relations Manager at The Boardwalk HotelResponded 13 January 2018

Dear jon65c,
Thank you for taking the time to provide us with your valued feedback. We value your business and sincerely regret that the service was not aligned with your expectations. I will be sure to address this issue with the relevant departments.
Please accept...More

TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.

Amenities

Top amenities

Free High Speed Internet ( WiFi )

Pool

Fitness Centre with Gym / Workout Room

Beachfront

Room Service

Free Parking

Restaurant

Bar/Lounge

Spa

Breakfast included

Hotel Amenities

Meeting Rooms

Shuttle Bus Service

Room Service

Free Parking

Airport Transportation

Breakfast included

Dry Cleaning

Business Centre with Internet Access

Laundry Service

Concierge

Banquet Room

Multilingual Staff

Conference Facilities

Children Activities (Kid / Family Friendly)

Babysitting

Room amenities

Air Conditioning

Minibar

Things to do

Pool

Fitness Centre with Gym / Workout Room

Restaurant

Bar/Lounge

Spa

Casino and Gambling

Heated pool

Indoor pool

Outdoor pool

Details

Price range

US$178 - US$317 (Based on Average Rates for a Standard Room)

Hotel class

Star rating provided by Expedia.

Hotel Style

#2 On the Beach Hotel in Summerstrand

#2 Luxury Hotel in Summerstrand

Room types

Non-Smoking Rooms ,

Family Rooms ,

Suites ,

Smoking rooms available

Number of rooms

140

Reservation Options

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Dear Valued Guest,
Yes, most definitely.
We however do not have rooms that accommodate a family therefore additional rooms will be required.
Kindly contact reservations on +27 11 780 7800 for more guidance.
Regards... More

Dear Valued Guest,
Yes, most definitely.
We however do not have rooms that accommodate a family therefore additional rooms will be required.
Kindly contact reservations on +27 11 780 7800 for more guidance.
Regards,
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