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Dear All, I set up a Facebook ad a few days ago and Facebook team said they would review it and revert. I was very happy when a few hours later, I got a mail saying the ad has been approved. When i logged in to check as required, I was informed my profile picture was not good enough and I should change it. This I did.

Since then, whenever I try to log in, I'd get a message saying they are still reviewing the picture I sent.

Does this mean I have been banned?If so, what do I do? What then happens to the advert that has been approved? Will it run?

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I used the link you sent, but I still got the same response. I could not sign in and the response was still the same. "We're still reviewing the picture you sent to us. You can't be on Facebook for now. We're always concerned about your security......"

That means, I can't even attempt to re send the pix as you advised. It means the only option is to wait, Abi?

I would still like to hear from others who have experienced this same situation to know what other options there are.

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Yes, Administrator Tony. It is a new Facebook account. I opened it when I was made to understand that a new account would be better to use to run an ad campaign, with a new page.

I put the profile pix before putting together the ad on Friday. I had had problems with attaching the picture when I opened the account so I skipped it at that time.

I don't know what was wrong with the picture. They mentioned something about it not being clear in the mail where they asked me to change it. I changed it to another picture where my face was showing better.

My page is Famous Blogger and it's promoting blogging, web hosting, as well as other offers. This ad is the first and it's about blogging and web hosting.

Thank you so much for your concern. I apprecIste you and all the team for your useful ideas.

This is the update on the issue of the Facebook account and the advert which was supposedly approved.

I was finally able to log in a few days ago from another device and used their ' Report a problem' menu to report the issue. After this I was able to log in on my computer yesterday.

When I went to the ad manager to check the ad, I discovered it was flagged and stopped from delivering. I then appealed the decision and explained the issue with the profile photo.

However, they later replied saying they have looked at the ad again and will not reactivate it.

What can I do now? The ad was for a web hosting company which I am promoting on a CPA platform.

Reactions and ideas please? Thanks.

ADDENDUM May 1, 2018

What is advisable in view of the above update?

Incidentally, in the intervening period, I have done more work on the pages and have got some followership and traffic, and even a 5.0 review rating! Is it advisable to abandon this page and go back to my old facebook account to set up a new page and then start building it up afresh, or try to amend the advert and landing page and retry the advert on this same page?

I am expecting other forum members who have ever had an issue with Facebook to share what they know here.