Modular construction pioneer Portakabin has launched an integrated
customer experience service across its business, connecting seven
European regions.

March 13, 2017 09:02 AM Eastern Daylight Time

LONDON--(BUSINESS WIRE)--This investment signals the largest investment in information technology
since the company was established more than 50 years ago.

This new digital vision will give Portakabin customers, staff and supply
chain partners the benefit of a single integrated information system
across the company, both in the UK and in all its pan-European
operations.

It sees a unified Customer Relationship Management (CRM) system
implemented across several business units, boosting operational
efficiencies to benefit its customers spanning seven European regions.
The integrated solution will support Portakabin in gaining more
intelligence from its customer insights and help drive growth. This
flexible cloud platform can scale quickly to meet demand, offering
Portakabin more agility in a rapidly expanding global market.

Most importantly, the ambitious project will provide a personalised and
seamless experience for customers – from the very first contact through
to building design, manufacture, completion and post-handover support.

IT specialists from Portakabin and partners Getronics, Dell Boomi and
Microsoft have been working on the development and implementation of the
transformation, with more than two million customer records being loaded
for the UK and Ireland alone.

Commenting on the partnership, Dominic Ruscillo, IT Director of
Portakabin said, “These advanced system capabilities will generate even
greater insight for the design, manufacture and delivery of fantastic
buildings and meet the precise needs of our customers and building
users. We are proud that our history of industry-leading innovation is
continuing and that information technology has become central to the
company’s business strategy, helping to propagate dynamic new ways of
working. We are looking forward to the roll-out of this visionary
programme throughout 2017.”

Mark Cook, Group CEO at Getronics said, “No matter what industry you
operate in, today’s businesses must deliver a consistent experience to
customers across multiple touchpoints. Getronics has a long history of
working with customers to manage complex change projects, and we
understand the importance of demonstrating results fast to both internal
and external stakeholders. Portakabin is an industry leader and
innovator, so we’re pleased to partner with them on this important
project as they embark on their digital transformation journey.”

Portakabin also announced a five-year IT outsourcing contract with
Getronics, which will see the company streamline its IT Infrastructure
and services. In addition, the agreement will see Portakabin transform
its end user estate to deliver Workspace-as-a-Service, delivering
productivity benefits back to its employees.

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For further information about Portakabin, please visit www.portakabin.co.uk
or call 01904 681533 to speak to our press office.

Notes to Editors

Portakabin is a registered trademark which must only be used to
refer to modular buildings manufactured by Portakabin. Portakabin
is not a generic term.

Portakabin is the market leader in the design and manufacture of modular
buildings and advanced off-site construction.

The company provides buildings for hire and sale as well as refurbished
buildings and site accommodation solutions for any sized organisation in
any sector.

Portakabin has delivered more than 50 million square feet of space in
the last 50 years and employs more than 1,750 people across seven
European countries.

Getronics

The Getronics family is an ICT Services group consisting of the
Getronics and Connectis brands and is owned by the AURELIUS Group, a
holding company headquartered in Munich, Germany. With an extensive
history that extends over 125 years, the Getronics family has nearly
4,600 employees in 22 countries across Europe, Asia Pacific & Latin
America, and has a complete portfolio of integrated ICT services for the
large enterprise and public sector markets. This includes Workspace,
Applications, Unified Communications, Data Centre, Cloud, Consulting,
Partner Technology, Managed Services and Security.

Getronics is a leading member in the Global
Workspace Alliance, a unique model that provides customers with a
consistent IT service throughout the world, with one single point of
contact and billing entity, delivering services to over 90 countries.
The GWA manages 10m workspace assets globally, and was ranked number 3
by OVUM among other leading global vendors for workplace management.