The patient must be able to trust his/her doctor, and that means that the doctor must decide, without bias, what is best for the patient. If the doctor crosses that boundary against having a relationship, the doctor is now thinking about what's best for the doctor, not what is best for the patient. Then, by having a relationship, the doctor is no longer neutral but is now involved.

I am finding that the Doctor/Patient Relationship is not what it used to be. For one thing, you have to go through the NP in between your 10 minute appointments. No one comes to the phone anymore and when they do, they are abrupt. I don't have a primary care dr at the moment, I see a specialist every 6 months and use urgent care for anything else that comes up.