Freshworks opens Sydney data centre

Freshworks has opened a data centre in Sydney, its first data centre in the Asia Pacific, as the company expands its footprint in the region.

The company said the new data centre, which is ISO 27001 certified, will bring added security for Australian customers by enabling them to store their data onshore.

In a statement, Freshworks said the move will help it meet data sovereignty and privacy requirements of customers in enterprise and the public sector, adding that its offerings are broadly aligned with Australian Privacy Principles.

“Australia is a fast-growing market for Freshworks. We have seen increased demand from our customers to host their data locally and we are excited to be able to support this,” said Sreelesh Pillai, GM of Freshworks Australia.

Freshworks says it has more than 8000 customers in Australia and New Zealand — including OfficeMax, Booktopia, Showpo, Salmat, Harvey Norman, Randstad and Cabcharge — and upwards of 100,000 globally.

“We set up our Sydney office just over two years ago, and are proud to have launched our first data centre in such a short time frame. It is testament to the growth we’ve had in Australia, particularly within the larger enterprise space,” Pillai said.

Salmat CTO Dave Glover said, “Salmat is pleased about the launch of the data centre as the ability to host data locally is increasingly important for a number of our clients. It’s great to see the Freshworks team supporting us in meeting the needs of our clients.”

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