Forum: Service in the storm

Friday

Jun 27, 2008 at 12:01 AMJun 27, 2008 at 8:09 PM

Recently a storm blew threw and took out two power poles on the line feeding our subdivision. I called for assistance and was told that just about every place in the Tri-County Area had power problems.

Recently a storm blew threw and took out two power poles on the line feeding our subdivision. I called for assistance and was told that just about every place in the Tri-County Area had power problems.

I explained our situation - only road out blocked, and no power - to "Kathy," who in all that mess took the time to listen to me and discuss our problem with genuine concern. Once she realized we had some extra difficulties, she dispatched someone right away.

Two trucks arrived within a half hour. The next morning it was all cleared up and the power was back on.

I hear stories about how the service isn't what it used to be at AmerenCILCO, but if the effort those linemen put in is any indication, I think things are pretty darn good.

Ronald Rainson

Morton

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