Cristina Ghica

The frictionless flow of information is a defining feature of today’s information economy. The ability to transfer customer data, employee files, financial records, and other information around the globe quickly and cheaply has opened up a world of opportunity for many businesses. It also presents a new world of risks.

The potential for misuse of sensitive personal information has triggered legislative and regulatory action worldwide – the risks are high. Privacy laws are continually evolving, vary by jurisdiction, are interpreted unpredictably, and are in a constant state of flux. Even the most well-meaning, conscientious company can make a false step as it captures, uses, transfers and discloses personal information.

The same applies to cybersecurity, which is becoming increasingly complex. The consequences can be serious: heavy fines, injunctions, government audits, even criminal liability. Perhaps more importantly, companies that run counter to privacy and cybersecurity standards find themselves open to negative media attention and the immeasurable damage of lost consumer trust and confidence.