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95% of my orders came wrongly... missing something.. or not as I order...
I really don´t known what else I can do... I already complained several times, and nothing changed.
They received a group of around 15 teenagers, during 3 days they stayed in the hall until 1 AM doing a lot of noise, I also complained 3 days, after...

This year I have stayed in ths hotel for at least 16 stays of 1 week each and still repeating. If you have to stay in the northern area of Mexico City for business purpose, Fiesta Inn is the best option based on service, room size and accommodation, food & service, location. Only critic would be that the gym is...

Highly recommend this hotel - perfect location, good atmosphere, fast and very oriented service, delicious food, very clean and large rooms. Nothing to complain about. We will come back to this hotel many more times in the future.

Everything was very good! THe Hotel is perfect for a sty during a business trip! Staff is freindy, the Rooms are clean, the food is good, you have the possibility for sports, it is close to many companies and there are nice restaurants around.

Good afternoon Philipp
Thank you for the time and the kind comments are very pleased to know we cover your expectations 100%.
It will be a pleasure to serve again
Come back soon
Best regards
Maritza Lazo
General Manager

The check in was slow and had a hard time speaking English with them. Had to pay almost everything up front, the room, and money for extras like food and laundry. The place was very clean the rooms were OK but the bathroom was very small for me. Food was great and a good size menu for all night. I...

Good morning Doug
Thank you very much for the time to answer the survey , it is very gratifying to know that you enjoy your stay and we cover your expectations for the internet .
We work in our areas of opportunity
It will be an honor serve again in this home.
Come back soon
Best regards
Maritza Lazo
General...

Large room, nice interior design .
The room actually had an iron and iron board , rare in Mexican and Latin American hotels.
No frills, but very decent and good value for your money.
The are is an industrial area so not much to do in the evening but there is a Starbucks close by and a good Argentinian restaurant.

Good afternoon Michael
Thank you very much for your time to give us feedback and the positive feedback are very valuable to us, we will continue working to meet the expectations of service and quality at 100%.
I tell him that just opened a very large shopping center a few meters from the hotel, which we can give more options...

Check in service was really slow. What got me upset was that I was in line already and the reception staff passed someone in front of me (was not a vip client) to checked them in before me! Horrible service and the guy that checked me in saw what happened and that I was upset and didn't even apologized or...

Good afternoon
First of all I offer an apology, it became feedback with staff to resolve this problem.
I reiterate my apology and I personally put under him.
We hope give us a new opportunity to serve you again and give you the service you deserve.
Best regards,
Maritza Lazo
General Manager

If you are visiting for tourism, this is not the place, it doesnt have fast acces to transport. Just taxis. Far away from the interests points Hotel located next or INTO a government facility, no kidding. Big price for what you get.

Good afternoon
Thanks for the time to answer the survey and comments in relation to the building is shared with the SAT, however it is defined.
It is a hotel for business and fences are some industrial areas, so if you are looking for tourist sites is a little ways.
It will be a pleasure to welcome you again in...

This hotel is friendly, safe and the food is just fine......a very good choice if you plan to stay in the Tlalnepantla district of Mexico City. Some rooms could use a bit more sound proofing but overall a very pleasant stay at this hotel.

Good afternoon Mr.
Thanks for giving us your opinion of the hotel facilities and service, for us it is satisfying to have met their expectations.
We continue to improve to meet the standards of quality and service.
It will be a joy to be back in this house.
Sincerely,
Maritza L.
General manager
Fiesta Inn Tlalnepantla

Hotel room was booked by our Company, it did take 65 minutes through on and off heavy traffic to reach the hotel from the International Airport.
Check in was quite fast and painless. Our rooms on the second floor were all newly renovated, as was the whole interior of the hotel. Painters were working on the underside of the outside...

Good afternoon
Thanks for your time to give us a review, we will continue working to improve the quality and services.
In July we conclude remodeling.
So soon in this home.
Sincerely,
Maritza Lazo
General Manager

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