Compare CustomerICare vs. Velocify

Buying the most effective CRM Software for your organization is vital to improving your company’s productivity. In our platform, it is simple to assess various solutions to see which one is the proper software for your needs. Here you can match CustomerICare vs. Velocify and check their overall scores (7.0 vs. 9.0, respectively) and user satisfaction rating (85% vs. 93%, respectively). You can even browse the specifics of pricing, conditions, plans, capabilities, tools, and more, and determine which software offers more benefits for your business. In practice, select the software that allows you to change the features and price terms to complement your company growth or lack of it. Our experts made sure to review all popular Customer Support Software solutions that you can find out there, but among all the ones we reviewed these three caught our special attention: Freshdesk, Salesforce Essentials, Zendesk.

Useful Links

Supported Integrations

WordPress

Magento

Joomla!

Drupal

Shopify

ZenCart

Zendesk

Infusionsoft

iContact

HubSpot

GoToWebinar

Eventbrite

Constant Contact

MailChimp

Marketo

Recurly ®

SlideShare

Magento

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Contact Velocify for full pricing details or if you want a package customized for your business needs. Velocify readily offers four packages:

Standard Designed for smaller teams 2-10 Users

Plus

Designed for small teams with additional configuration needs 3-15 Users Includes Standard features plus other additional functionalities

Advanced

Designed for Mid-sized Businesses 16-100+ Users Includes Plus features plus other additional functionalities

Velocify for Salesforce

Designed for Salesforce.com Sales Cloud Clients 2+ Users

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

QUICK LINKS

Both CustomerICare and Velocify were evaluated by a group of independent B2B experts who prepared a full examination of all crucial elements of each app. Their final rating was calculated by means of unique SmartScore model that provides a separate partial score to each element such as: main features, client support, mobile support, security, client satisfaction and reviews in other media. We realize useful features are not the only factor crucial to a company so we make an effort to pay attention to all aspects of a solution prior to calculating its final score.

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FinancesOnline is available for free for all our business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.