Service Plans

Service Plans

The Priorclave Preventative Maintenance Plan is designed to keep your autoclave safe, and in efficient working order.

The Maintenance Plan runs on a yearly basis and generally incorporates two scheduled service visits by a fully trained autoclave Service Engineer working from a well-equipped vehicle. The engineer will carry out a thorough service covering all aspects of the autoclave detailing up to 54 specific checkpoints, making adjustments where necessary, to ensure a fully operational condition is maintained. The Tactrol control software will also be upgraded as required, without charge, as new software becomes available.

If during the visit replacement parts are required for your autoclave, your approval will be sought before fitting takes place. All Priorclave parts fitted by our technicians, or despatched by us to autoclaves covered by the Plan will be discounted 15% from current list prices.

For autoclaves within the warranty period there is no charge for parts (please note consumables such as silicone lid gaskets and wandering thermocouples; and damage resulting from external causes, e.g. accidents, spillage, or the effects of a hard water supply, are not covered by the warranty).

At the end of the visit, a completed Maintenance Report and Service Checklist will be presented for your approval, with copies to be kept for your own records. This will prove invaluable if you have to comply with Quality Assurance or insurance regulations.

Benefits of the Priorclave Preventative Maintenance Plan:

NO HIDDEN EXTRAS: The scheduled Priorclave preventative maintenance visits are inclusive of all site time, mileage, and engineer travel time

The quality and safety of Priorclave work is assured by our ISO9001 quality system

Service visits are carried out by highly trained and dedicated engineers, fully experienced with Priorclave pressure vessels, closure assemblies, control systems, and software