I would like to thank the posters and moderators of this forum. Finally after reading all the positive posts about the customer service and quality I purchased my first Hublot.

While on vacation in St. Thomas I had the pleasure of visiting the Hublot boutique and speaking with Carlos. He immediately struck me as a knowledgeable and sincere person who was passionate about the brand. After speaking with Carlos and looking around the boutique I saw the Big Bang King Black Magic on one of the display stands, it really made an impression. I thanked Carlos and told him that I needed to think about the watch and would make a decision before the end of the business day. After leaving and trying to weigh the pros and cons of the purchase, and of course discussing it with my wife, I kept thinking about the posts here and how the company represents itself. The fact that Mr. Biver and other representatives of Hublot take the time to get involved and post replies here is astonishing to me.

Of course I returned and purchased the watch from Carlos, which is when he made a statement that seemed so very true to this brand. He said "Welcome to the family."