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There is a perhaps related post four weeks ago, to which there have been no replies. I open Windows Explorer, and highlight a folder. Then hit the DELETE key. The little blue circle icon shows the light chasing its tail endlessly. Task Manager indicates "not responding" and when I hit the white X on red "close" button in upper right corner, I get an error window that says the same thing. There is only a single thumbnail.info file in the folder. If I try to click on another folder, the screen goes gray. This happens only recently, not previously.

I have tried using Cubic Explorer, which I presume uses some of the same code as Win Explorer. It also freezes, and when I go to close it the error window says File Manager not responding.

I tried to delete the file in the otherwise empty folder by finding it using Agent Ransack, a file-finding app. I highlighted the file, one of a large number named ZbThumbnail.info, and tried to delete it. Same problem as when using Win Explorer or Cubic Explorer. So is it the ZbThumbnail.info filename that is the crux? How do I delete such files? I am not able to delete the otherwise empty folders containing them.

I moved some photo JPGs from a couple of folders into one folder, consolidating the photos from the month of October. This left the ZbThumbnail.info files left over.

Now I believe that the crux is NOT any particular file. I got stuck on that ZbThumbnail.info file because that was the only file that I wanted to delete. Now I know that the hang happens any time I right-click when in any app that uses Windows Explorer code.

I have rebooted many many times, with no apps other than Win Explorer opened. I do not believe that it has anything to do with file ownership.

Is there anyway to download and reinstall only Windows Explorer? I am extremely frustrated to be unable to use almost all Win Explorer functionality.

It is not just right click. I highlight a file, and then hit delete key. It is a NoOp -- nothing happens. Something is just plain wrong in Win Explorer. I have two years of work on HD, so I cannot do a destructive install of the factory condition.

ZbThumbnail.info is used by Canon's picture viewer to quickly arrange the viewing order of pictures (taken by a Canon camera and other make as well). It is usually installed when the Canon utilities are installed (along with a utility that's needed to download pictures from camera to the computer).

Uninstalling the program 'Zoombrowser' (from Control Panel; Uninstall programs) will also remove the folder that contained ZBThumbnail.info.

I had this same problem every 1-2 days my Windows Explorer starts malfunctioning. Specifically, whenever I try to enter a folder, the little spinner goes FOREVER until I close the window or reboot. I cannot access any folders or files.

So I opened Process Explorer and started killing processes, then WHAM, explorer started working again. I don't know specifically which process I killed that made this start working again. I hope to figure that out next time this happens, but killing some process most certainly solved this. I killed Carbonite, ipod stuff, itunes stuff, Google crash handler, and some other stuff.

Windows Explorer is not responding, blue circle endlessly rotating

"Windows Explorer has stopped working" error endlessly.Hey guys,
When I am on my computer, I continuously get the "Windows Explorer has stopped working.." error, and then "Windows Explorer is restarting.."
It doesn't matter what I am doing, and it occurs roughly every 1 minute. Sometimes less.
I'm not sure what the problem is. It started...

General Discussion

PC "Not Responding" - Blue spinning circleNew member so sorry if this has already been discussed.:o
I've been all over the internet looking at how to resolve intermittent (every 2-3 minutes) slow responses on my Acer laptop that I've had for over a year. 4 weeks ago I had no problems with it. Since then, the internet window I'm on...