Business

Services

Business Services

Since 2003, we have been helping small and medium-sized businesses throughout the Phoenix metro area lower their costs, increase their data security, and boost their productivity. Our mission is to help companies just like yours get a real return on your technology investment and to do this, we provide state-of-the-art business IT services that enable you to get ahead of the competition and achieve greater success. We are staffed and structured for fast, expert On-Site Support& Remote Support IT Services.

Although technology might have changed over the years, our passion for helping people hasn’t. We’ve been in the business for a while now and our high customer retention rate and early adoption of proven cutting-edge technologies means that we’re the team of choice when it comes to eliminating downtime and helping businesses like yours flourish. So whether it’s network and server support, data security and backups, or a managed services, Mobile Tech Support is the best choice for professional, end-to-end IT outsourcing.

Common business challenges that can be solved with the right technology include the following:

Growing your business – Your business’ IT network builds the foundation for all growth. With a customized plan to address your company’s unique needs, we can help you build a flexible, expandable IT network that will make it easy for your current and future employees to communicate, collaborate, and share.

Strategic IT planning – To maximize your business’ investment in IT, you need an IT plan that will address your current and future needs. We can give you the skills and experience of a CIO without the payroll burden of hiring a CIO.

Increasing productivity – When your business’ IT network is managed appropriately, all employees should have access to the data they need, whenever they need it, regardless of where they are working. We can create and maintain a customized IT network that ensures all employees have access to the data they need so they can be productive.

Complying with regulations – If your vertical market is governed by state or federal regulations, you need to safeguard all electronic data in specific ways. We can help you build a secure IT environment that will meet your specific regulatory requirements.

Coping with business changes – As your business changes, so will your IT needs. You can count on us to help your business plan and implement the best IT solutions to meet your current and future IT needs.

Business continuity planning – Your business needs to have a backup plan that will allow your business to operate, no matter what happens. We can help you create and implement a customized plan that ensures that your critical IT systems and data are always available, no matter what happens.

Securing your data – Regardless of your vertical market, your business relies on proprietary data being secure from external attacks and internal abuse. We can help you create a layered defense that protects your data

We believe that businesses of all sizes and with any budget should have access to better technology, and we have built long-term relationships with a wealth of clients across a wide range of industries who rely on our team of experts to keep their employees productive.

Whether you are changing IT companies, starting up, or looking to move away from an in-house IT department, we are here to help. We can provide additional IT resource to support a short-term project or provide long-term technical support.

The following are some of the Business Services we offer

Infrastructure Management Services:

Servers and Workstations Configuration and Troubleshooting

User Accounts Management

Folder Access Security

Group Policy Management

Network Infrastructure Configuration, Monitoring, and Security

Advanced Backup, Disaster Recovery Design, and Implementation

Virus and Malware Protection

Migration to Cloud Services

Virtualization and Migration from Physical to Virtual Environment

Managed IT Services

Server installations and decommissioning

Server support (diagnostic and troubleshooting assistance)

Server Reboots

Network cable installations and modifications

Plugging a console port for remote support

Reading system messages

Physical inspections

Taking pictures of equipment

Backup tapes changes

Verifying equipment serial numbers

Hardware upgrades

Hardware installations

Data Center Moves

Deployment assistance

Network equipment installation and configuration

Equipment location verification

Demarcation extensions

Equipment inventories

Data center walkthrough to identify problems

And many more services…

Help Desk and Laptop Services for your staff:

We provide proactive maintenance, comprehensive virus and malware protection for your desktop and laptop computers, and a responsive Help Desk so your employees can work efficiently every day.