General Information On GL Extensions & Matrox Video CardsBy default, GL Extensions are set to ON for all video cards except the Matrox G400/450/550 series. We highly recommend that you leave this option at its default setting. Setting GL Extensions to OFF may cause certain issues with the game, including:

1. Make sure the host is the fastest computer participating in the game. During network play, it is recommended that the host computer be equal to the recommended CPU speed. The faster the Host computer, the better overall game performance will be.

2. All players should play with a good frame rate. All players in a multiplayer game should make sure to adjust their display resolution so that they have a smooth frame rate. Due to the method used in the game's networking, a slow or choppy frame rate on one computer can affect the overall multiplayer game performance, especially if it's the host.3. More memory improves performance. The more RAM the Host machine has, the better performance and stability for the players in the game.4. Limit the number of players. The number of players in the game can greatly affect performance, particularly for low-end systems. 5. Setting the maximum number of players in the game to a lower number may improve performance. Low-end system players may have better performance joining smaller games, particularly over the Internet.

How do I configure my firewall or router for online play? What ports need to be opened?The specific UDP ports that the game uses are 28060, 28061, 28062, and 28070 through 28081 (inclusive.) These ports need to be opened in the Out-bound direction to join games. They will also need to be opened in the In-bound direction if you want players outside of your firewall to be able to join your dedicated or non-dedicated servers behind your firewall. Please consult your router manufacturer's manual for information on how to set these ports.

Configure your Network SettingsView your settings in the Network Control Panel to make sure you at least have the following listed on each computer: Client for Microsoft Networks Your Network Adapter> TCP/IP Protocol Make sure all computers have the proper protocol installed. If you are setting up a home LAN, it is suggested that you use TCP/IP. NOTE: Some home network systems also require the IPX/SPX-compatible protocol to work correctly. IPX is not supported in Windows 2000. If you wish to try to use IPX for this operating system, please see the Windows help site (http://support.microsoft.com) for assistance.

Crashing After Selecting 1280x1024 or Higher Display Mode?The game may crash to the desktop or display an error message when you attempt to start a game after changing display modes in the setup screen. This occurs if your monitor or its driver does not support the display setting you selected. If this occurs, we recommend that you start the game in Safe Mode by selecting the Play Star Wars™ JKII Jedi Outcast™ (Safe Mode) shortcut in your start menu. Safe Mode restores the game to its default settings, which resets the display mode to 640x480. If you have modified any controls, you will need to reassign them when you start the game again. You may need to select the correct driver for your monitor or set your monitor to Plug and Play to select higher display modes.

I am getting disconnected from my multiplayer game after being online for a while.This can happen if your ISP connection is set to automatically disconnect after a certain period of inactivity. You can disable this option in your Internet Options on your Control Panel before playing, to prevent being disconnected mid-game. You may be dropped from the game if you try to quickly reconnect after being disconnected from your ISP. This will happen if your ISP assigns you a new IP address, which causes the game to not recognize you as the same player. Restarting the game will resolve this.

If you experience any performance problems when running Jedi Outcast™, you may want to make adjustments based upon the amount of memory on your 3D graphics card and the speed of your system. If you experience performance problems after adjusting settings in the Main Menu Setup screens, we recommend that you adjust these settings based upon the following guidelines:

Access the Windows Control Panel by selecting the Windows Start Menu, Settings and then Control Panel. Here you should see an icon called "Gaming Options" or "Game Controllers". Please double-click on this icon and make sure that your joystick is listed as the correct model and has a status of "OK."

Next, select your joystick, click on Properties and select "Settings." Choose "Calibrate" and follow the prompts on-screen to guide you through the calibration process (note that some digital controllers do not allow you to manually calibrate the controller but you should be able to test it here).

After the calibration process is complete, please access the TEST option and determine if the crosshair symbol (+) is centered as well as that all buttons are functional. Once this is done, please attempt to play the game and see if the problem you were encountering has been resolved.

Windows 9x: Configure your game controller to Windows 95/98 controller ID 2 or below. Any higher and the game will not recognize the stick. Check this in the 'Game Controllers' Control Panel.

When you enter the game and your joystick is connected, hit ESC, click the CONTROLS option at the top of the screen and then click MOUSE/JOYSTICK on the left side of the screen. Click the Enable Joystick option here, so that it says "Yes."

There are NO joystick profiles/presets to load in Jedi Outcast™. You will now need to go to the CONTROLS menu and assign each and every function that you wish to use in the game to a button on the controller, just as if doing a custom keyboard configuration.

However, you do not need to map the joystick X and Y axis to Movement. It should turn left/right and move forward/backward by default. Manually mapping the forward/backward or left/right movement controls to your joystick in-game can cause problems.

The joystick should now work in the game using whatever button assignments you have selected in the CONTROLS menu. You will need to set up Multiplayer controls separately, since multiplayer mode uses a separate executable file and it saves a separate settings/configuration file.

Please note that if multiple players use the same installed version of the game (players share the same system), there is only one saved settings file for all players (for each single player and multiplayer). Therefore, if one player wants to use a joystick and another player on the same system wants to use the keyboard, you will have to continually reconfigure the Control settings each time a different user plays on the system. The alternative solution here (for advanced users) is to make backup copies of the jk2config.cfg and the jk2mpconfig.cfg files (in the game's GameData\Base folder on the hard drive) for each player, and then manually swap these configuration files before each player plays the game.

Please download and install the Jedi Knight II: Jedi Outcast™ 1.04 update (available here). This update is required for multiplayer compatibility with other players who have the update installed.

System Hangs After Clicking on Find Players Button in Windows 95 OSR2If you are running Jedi Outcast™ on a low-end system with Windows 95 OSR2, the system may appear to lock up with a looping sound after you click the Find Player button on the Find Server screen. This may also occur when you click the Search button in the Find Player window. In most cases, the system has not locked up and should move to the correct screen. This may take as long as two minutes on some systems.

Hit enter, and then hit the ~ key to exit the console. This should stop the problem of the point-of-view looking up by default when you enter the game, however this controller still has some setup issues when trying to configure movement in the game. Please contact Gravis for further suggestions.