Will not connect to internet, through broadband, or wireless

Answers :

Was it always giving this problem ??? If it wasnt .. 1.) Try to remember a date that it worked last ? 2.) click start, all programs, axcessories , system tools, system restore. 3.) follow the onscreen instructions to restore your computer to a time when it worked last. If the internet never worked / or the above didnt work / or it said restore failed. 1.) shut down computer 2.) turn back on, On the boot screen it will say something like press F9 to enter boot menu 3.) press that key 4.) when the boot menu appears, select system recovery 5.) follow the onscreen instructions to recover your system to factory condition. WARNING THIS ERASES ALL YOUR PERSONAL FILES. BACK UP WHAT U NEED BEFORE TRYING. or you can try this. 1.) download superantispyware (FREE VERSION) www.superantispyware.com 2.) copy it to a flash drive 3.) install it on the affected machine 4.) run it. alternatively you can 1.) click start 2.) control panel 3.) user accounts 4.) add or remove user accounts 5.) turn on the guest account 6.) follow onscreen instructions to enable guest account 7.) click start 8.) select log off 9.) log in using the guest account 10.) now see if you can access the internet 11.) if you can ,, then install super anti spy ware www.superantispyware.com (FREE VERSION) run it. do a complete scan. it will detect and remove the virus on your computer causing the issue. Thats the 4 options you have. Give the last one a try first and then move on to the rest. Formatting is garanteed to fix your problem. Thats the second option i gave you booting from the recovery partition.

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