Analyst

Doug Miles

Doug Miles is head of the AIIM Market Intelligence Division. He has over 25 years’ experience of working with users and vendors across a broad spectrum of IT applications.

He was an early pioneer of document management systems for business and engineering applications, and has most recently produced a number of AIIM survey reports on issues and drivers for ECM, Capture, Records Management, SharePoint and Social Business/Enterprise 2.0.

Doug has also worked closely with other enterprise-level IT systems such as ERP, BI and CRM.

AIIM (www.aiim.org) is a 65,000 strong worldwide community that provides education, research, and best practices to help organizations find, control and optimize their information.