X-mas interview on ABC Radio Australia

I was interviewed again on Christmas Day for an early morning radio audience in Australia. I told them how we do it here, how others do it here and how it isn't done at all.

Amongst a few other more important things, I mentioned the importance of volunteers and how hospitals are increasingly giving patients so-called "informative invoices" to show how much their 'free' operation would cost if it had to be paid for directly.