ACT! 2000 (5.0) to ACT! 2010 database conversion

We currently posess ACT! 2000 (5.0) and would like to upgrade to the last version. We have 2 databases, and the matter is I can't get these databases converted by the ACT! 2010 assistant.

I followed every hints I saw on the internet, but I end up with 2 differents errors. For the first database, The assistant crashes and tell me "Object reference not set to an object" while beginning to convert opportunities.

In the second error, the assistant freezes (no error message) while finishing to convert contacts (the contact converting progress bar is full, but the assistant doesn't pursue the upgrade, even one night after).

Re: ACT! 2000 (5.0) to ACT! 2010 database conversion

Okay, I've just done what you suggested (it lasted all the day) and I immediatly tried to import it to ACT! 2010 via the assistant.

Before I had an "Object reference not set to an instance of an object" error while beginning to convert opportunities. Now I have another error which tells me that 'value can't be null' (don't know the exact translation because I use a french version) while beginning to convert notes and history.

So I ran ActDiag.exe V6.0 to clean and repair the base but all seemed to be already perfect (all crosses gone green by the first shot).

Re: ACT! 2000 (5.0) to ACT! 2010 database conversion

I've done exactly the same things for my other database (which stucked on converting contacts while importing via ACT! 2010), but I still have a problem.

I've created the empty copy, launched ActDiag and imported the data from the original 6.0 database, but instead beginning to convert contacts, it keeps on 'scanning contact', with full progress bar. It resembles to the same problem I had before by directly importing from ACT! 2010 without passing by ACT! 6.0.

Although, I launched several instances of ActDiag 2000 and 6.0 before creating the empty copy and doing the import. It seems that some contacts might be corrupted ? If it is, how could I automatically delete corrupted data with a tool ?

Re: ACT! 2000 (5.0) to ACT! 2010 database conversion

Although, I launched several instances of ActDiag 2000 and 6.0 before creating the empty copy and doing the import. It seems that some contacts might be corrupted ? If it is, how could I automatically delete corrupted data with a tool ?

There isn't any tool that would automatically delete corrupted data and it does appear that is your problem. There is database repair service available. Please check your private messages, upper right corner of the screen.