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Certificate of Excellence

What is Certificate of Excellence?

TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.

The hotel is a bit lost between modern and antique when it comes to physical and service features. I was fortunate enough to have their honeymoon suite with a 2 seater jacuzzi bath and a well designed room that gave you passage, lounge, seating area...More

Dear Mr. DazzaB777, thank you for having so positively valued our rooms, views and food. We take note of your comments and we will continue to improve day by day to offer a better service. We look forward to welcoming you back to our hotel...More

This hotel is a nice clean hotel but not really suitable for children as the pool is used as a therapy pool.The romantic dinner which is offered in a package is a little hit and miss although good when they decide on the menu.A little...More

Dear Ms.Judith W, thank you for leaving your comment on TripAdvisor. We take note of your comments, which always help us to improve. We hope to welcome you in our hotel on more occasions. Greetings and see you soon.

The hotel is old and needs renovations. NO AC in the rooms. Front desk told me they ONLY tuen it on if it's above 26 degrees IN THE ROOM! What?!? There are stairs everywhere. The access to the garage is rediculous and the charge 22€...More

Hello SJ, thanks for leaving your comment on TripAdvisor. We regret that your stay did not meet your expectations. We follow a green energy policy, so our air conditioning system is only automatically activated when it exceeds the temperature of 26 degrees outside, not before....More

We were here for a conference. Some of the unfortunate "highlights" were:
- doesn't accept payment in advance for guests you would like to invite (our guests ended up paying themselves because the reception staff was not able to put everything on one bill for...More

Dear AveCortenbergh, thank you very much for giving your opinion on TripAdvisor. We are sorry for not meeting your expectations regarding your stay at our hotel. We take note of your comments, which always help us to improve. We hope we can receive you in...More

Stayed here for a Conference. The number of delegates meant that the wifi is patchy. We all complained. Room fine, but no shower gel until I asked! No tissues. Sloppy housekeeping. Breakfast very average. Scrambled eggs cold. Good cheese and cold cuts. Poor fruit selection....More

Dear Robert, thank you very much for giving your opinion on TripAdvisor. We regret that your stay in our establishment did not meet your expectations and we appreciate your comments, which always help us to improve. We hope that on another occasion you want to...More

TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.

Amenities

Top amenities

Restaurant

Pool

Room Service

Fitness Centre with Gym / Workout Room

Breakfast included

Bar/Lounge

Spa

Free High Speed Internet ( WiFi )

Hotel Amenities

Room Service

Breakfast included

Business Centre with Internet Access

Dry Cleaning

Meeting Rooms

Laundry Service

Concierge

Multilingual Staff

Room amenities

Air Conditioning

Minibar

Things to do

Restaurant

Pool

Fitness Centre with Gym / Workout Room

Bar/Lounge

Spa

Hot Tub

Details

Price range

USD 94 - USD 183 (Based on Average Rates for a Standard Room)

Hotel class

Star rating provided by Expedia.

Hotel Style

#3 Family Hotel in Escaldes-Engordany

#4 Luxury Hotel in Escaldes-Engordany

#4 Romantic Hotel in Escaldes-Engordany

Room types

Suites ,

Non-Smoking Rooms ,

Family Rooms ,

Accessible rooms

Number of rooms

157

Reservation Options

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