The hotel has all the facilities needed. Also the water park is excellent and included. Only two bad things 1. Price of the meals is too expensive 2. You need to pay for the internet in the room. Free internet is available only in the restaurants but it is very slow.

Amazing hotel, amazing staff, amazing holiday
One thing that wasn't mentioned, you have to pay a 500 dirrum room deposit per night on either credit card or cash at check in. Just meant we had to do a quick but of transferring with money but other than that it was fantastic!

the hotel and service and rooms were great But the hotel manager wasn't that great he started saying things about the hotel that aren't true and wouldn't allow guests in the hotel unless I payed for them and once I payed he the receipt said "accommodation" instead of "guest", my guests weren't going to sleep they were just going to stay in my room for few hours then leave. the hotel night shift manager was extremely rude, the staff wasn't that experienced, at the check in they told me guests are free and the night shift manager said its not, so I don't know who's saying the truth !

yousef from kwt

This upscale 35 floor tower hotel is located in Jumeirah Lakes Towers (JLT), close to Jebel Ali Port, Media City & major …More

The hotel is in a peaceful location being towards the end of the east crescent of the Palm. It has great views front and back of the Burj Al Arab and the Atlantis hotels. The service from all the staff was second to none and nothing was too much trouble. The restaurants were all to a high standard and every meal we had was lovely. It was expensive but then this is the case with most 5* hotels in Dubai. We would certainly stay there again if we went back again.

this is the sixth visit to Dubai and previously I have stayed at the ritz carlton at jbr. staying on the palm was different however the zabeel was a first class hotel. the club lounge facility was good however it was not as personal as the ritz carlton and the 2 hour window for alcoholic drinks was not enough in my opinion. Dubai has lots of hotels so there is now a lot of competition.

jeff from maidstone kent

Jumeirah Zabeel Saray- inspired by the imperial life of the Ottomans. Live like royalty in the breathtaking beauty of the …More

Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.

For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/