FAQ

TRiLOC™ – Frequently Asked Questions

The TRiLOCTM is wrist-worn watch that monitors the GPS location of those at-risk of wandering using 2G/3G/HSPA+ cellular and GPS technology. The TRiLOCTM is the only mPERS device on the market to offer a seamless and cost effective indoor/outdoor location awareness technology. Click here to see the TRiLOCTM information page for a complete list of features. The TRiLOCTM device is up to date with all FCC, IC, SARS and cellular carrier PTCRB certifications.

SafeTracksTM recommends charging the TRiLOCTM device for 90 minutes every day. Battery life is approximately 48 hours when fully charged. Usage and battery usage daily depends on the notification settings (eg: notification every minute compared to every 10 minutes will wear out the battery faster)

The TRiLOCTM will work anywhere there is an adequate cellular signal. SafeTracksTM recommends using the BlueBeaconTM in concert to the TRiLOC in areas that the GPS signal is weak or non-existent. The BlueBeaconTM provides supplemental location data via Bluetooth.

The monthly service fee includes unlimited data and 15 minutes* of Emergency voice calls. $0.75 per minute charge will be assessed after the 15 allotted minutes. The monthly service fee charge is $39.95/ month.