One of the most highly publicized software development project failures belongs to the Federal Bureau of Investigation (FBI). Before 2000, many of the agency’s records were paper-based, preventing collaboration and analysis enabled by modern-day computer systems — a major shortcoming made public by the events of 9/11.

With the recent rise in software copyright claims filed (such as Oracle’s lawsuit against Google for copyright/patent infringement related to Java), companies are realizing more than ever that indemnification protection against costly lawsuits is important.