Contact Us

If you have any questions or concerns, you are most welcome to contact us.
We do our utmost to help you.

Contact Us

If you have any questions or concerns, you are most welcome to contact us. We do our utmost to help you.

Down below, we have collected answers to the most frequently asked questions to facilitate your purchase. If your question is not answered to your satisfaction, you are most welcome to contact us by e-mail or by the contact form below, and we will respond as soon as we can.

Our mobile shells do not work with wireless charging plates since the charging field does not pass through the shell. One should note that the wireless charging plates give off large amounts of electromagnetic fields, so if used the radiation-reducing benefit of our shell is diminished. We therefore recommend charging the phone using the regular cable. If you are likely to charge the phone wirelessly anyway, you can remove the phone from the shell. Our firm suggestion is then not to charge the phone near your body.

There is always a 5-year warranty on the products you buy. If you can prove that there is a manufacturing defect on the product you always get a new case, however, the warranty does not apply to wear and tear. You pay the return shipping yourself. Please contact us at info@rpofsweden.com if you have any queries about it.

Although our products are milled from a solid aluminum block of 10-12 mm, the shells have a surprisingly low weight of only 40 – 60 grams. The difference is due to which mobile you use, and thus the size of the protective mobile case.

All measurements carried out demonstrate that the mobile phones, under normal conditions, have the same coverage and battery time with the mobile shell mounted. If your mobile phone, without any shell in place, displays a normally functioning coverage, it will not be affected by our shell. However, if you know that your phone usually displays a very poor connectivity, for instance if you live very far from the nearest antenna, there is a small risk that the shell may impair the reception and transmission.

What scientific evidence is there that RP of Sweden’s mobile shells reduce radiation?

With our mobile shells, radiation from your mobile is reduced by 70 – 99%. The explanation lies in our special design of the aluminum shell (patent pending), and the result is confirmed by several leading measuring laboratories in Scandinavia. All those surveys have been monitored and evaluated under the supervision of Professor Olle Johansson.

We follow the Swedish Consumer Agency’s directive on distance selling. According to the Distance Contract Act, you have the right to return defect-free goods without giving any reason. A notice of this must be provided to info@rpofsweden.com as soon as possible, but no later than fourteen (14) days from the date of receipt of the goods. The buyer covers the return shipping costs.

In order for us to be able to process your case quickly, you need to send a copy of your receipt, where the date, name, and product, must be clearly identifiable. Also, if applicable, describe your matter. We will send you feedback no later than 48 hours after you have sent us your e-mail.

We will send your items as soon as possible after we have received your ordering.
We send your goods with PostNord Sverige which delivers directly to the mailbox.
Your package should arrive within 3-7 days.

If you ordered a product that we do not have in stock, you should have received a message about it before you put the item in your electronic shopping cart. It tells you which date we expect to be able to deliver the product.