RMV: New Online Service

As part of Governor Patrick's ongoing efforts to make government services more efficient and accessible, the RMV unveiled its newest customer-friendly online service. Registrar Rachel Kaprielian says Massachusetts drivers will now be able to view their driving record through secure online access and download or request a certified copy. The driver record transaction adds to the “Express Lane” services on the RMV website.

Drivers have two options for obtaining a copy of their record online. Their unattested driving record can be viewed onscreen, and can be downloaded, saved and/or printed for $6. A certified copy of their record which contains the Registrar's signature can be ordered online for $20. The RMV will send the requested certified copy to the address of the driver listed on the record. Kaprielian says multiple safeguards are in place to protect each driver's private information.

In January, Registry customers were given the ability to look up their licenses online to determine when they expire and whether they can renew online.

One thought on “RMV: New Online Service”

Dear Mrs Kaprelian: I have the following questions/comments I would like to pose /make. Please see below. a. It is hard to see efficiency. Will my roads have less pot holes? No. My taxes fill the pot-holes. Where is the efficiency? b. If I have to pay $20 for an autographed version of my record, as opposed to $6 for the lack of the autograph, this will reduce my fiscal ability, which will in turn reduce my ability to further finance the so-called efficiency of the government. c. As regards the ability to look-up the expiration date of my license, what ever happened with taking a driver license out of one’s pocket and observing the expiration date of the license with one’s very own eyes? If you lack the ability to perform the aforementioned action, you shall have no business driving in the state of Massachusetts, or at any other state for that matter. d. Everybody in the state of Massachusetts knows they have to renew the driver license in person, at the office every 10 years. If the picture on your driver license looks like you from 10 years ago, unless you are highly delusional, you should be able to successfully deduce that you are to appear at the RMV office for the renewal. If you are unable to arrive at that conclusion all by yourself, a) you shall have no business driving in the state of Massachusetts b) you are not likely to be able to satisfy your patriotic duty of being taxed the last breath out of you (see remarks by Joseph Biden) and thus shall not be seen fit for a candidacy of being a sponsor of government’s efficiency. e. This “online service” requires some taxpayer-sponsored personel to operate; however, the first sentence of this article says “…to make government services more efficient…” I thought more efficient meant I would get more for my money?My apologies if this does not regard the government we are talking about. f. As regard “..multiple safeguards are in place to protect each driver’s private information”. The third term of service of the RMV website is as follows “There is no reasonable expectation of privacy in the use of this website.” So what is it precisely that is being protected? g. The website also enables one to request a record of someone else. Identify thieves have fake SSNs, fake DLs, and post office boxes. There is nothing on the website that prevents somebody from requesting MY record for no good reason. .Again, what is being protected?