Transportation Payment Benchmark Study: Are You Strategic or Reactive?

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“How do you view freight payment?”

We asked this question on our annual Transportation Payment Benchmark survey and found that most shippers fall into one of two groups: those that view payment as a strategic process and those that see it as simply an administrative burden.

While reactive shippers merely receive bills, potentially audit, and pay them, strategic shippers see value in using systems or outsourcing freight payment to maximize efficiency and gain key data insights. Data from our latest Transportation Payment Study, Are You Strategic or Reactive? found that 65 percent of shippers who outsource payment see it as a strategic process.

But 45 percent of shippers see the freight payment vendor market as confusing, meaning they could be missing out on increased efficiencies.

Check out the full report for a complete breakdown of industry trends backed up with hard data and actionable recommendations.

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Transportation Payment Benchmark Study: Are You Strategic or Reactive?

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