Objective:I am an adaptable and a quick learner, a dependable team player who is seeking a position as a freelance writer Education:East Aurora High, Aurora ILLAmerican International University Bachelor of Business Administration September , 2006• Concentration in Organizational Psychology and Development• Relevant Course Work• Social and Organizational Psychology• Personal Psychology• Employee Training and Development• Decision Making• Financial Management• Global Strategic Management• Concepts in Organizational Behavior • Managerial Accounting and Organizational Controls

Associates of Arts in Business Administration American Intercontinental University• Concentration in Healthcare AdministrationRelevant Coursework• Medical Office Procedures• Medical Records• Medical Terminology• Computer Applications• Business Ethics• Business and Society• Business Management and Leadership

Problem solving Skills• Effectively diffused the conflicts of the guests • Able to come up with the solutions to better meet the needs of the guestsProfessional Skills• Communicate well with people , love to meet the needs of customers• Possess a strong understanding of the customer service industry• Assisted with Public relation, register control and assess control