We decided to to set up a place where people could buy them because of our own trouble making one. After a LONG time trying to make one unsuccessfully, we searched in vain trying to find a place that sold ones we could just buy, and we noticed that there seemed to be a lot of other people with the same desire.

We make enough profit to run the site (as we deserve to for providing the service), but after the cost of buying it from the manufacturer, the shipping costs, website creation, hosting, bulk discounts, etc., the profit is very small.

We decided to to set up a place where people could buy them because of our own trouble making one. After a LONG time trying to make one unsuccessfully, we searched in vain trying to find a place that sold ones we could just buy, and we noticed that there seemed to be a lot of other people with the same desire.

I agree that a pre-manufactured IR-Pen is essential for the broader uptake of this technology. However, I feel you need to be clearer on your website on the location of the momentary switch, given the IR-Pen is most used by Whiteboard Application users. The momentary switch at the end of the pen is useless for a majority of Whiteboard users.

I feel you need to be clearer on your website on the location of the momentary switch, given the IR-Pen is most used by Whiteboard Application users. The momentary switch at the end of the pen is useless for a majority of Whiteboard users.

I couldn't agree more. And, the home page of infraredpens has "use with E-Whiteboard" in big white letters, further misleading people with respect to the ease of use of the pen. None the less, I already submitted an order of 2 pens prior to discovering the momentary switch issue. Conveniently, their posted return policy states that they will "only accept returns or replace products which are defective as of the time they left the manufacturer"

-sigh-

Also, I have submitted some questions to them via their contact page and never received a response. Not too sure about their professional business front.

We have responded to virtually every contact we received. There was a period at the beginning where we were simply swamped with feedback, and were trying to finalize things with our shipping process.

Your feedback is greatly appreciated. The pen does in fact work quite well with the whiteboard; but you are correct that a momentary switch closer to the front would be much easier. We are already working on offering another pen with this capability.

The pen does in fact work quite well with the whiteboard; but you are correct that a momentary switch closer to the front would be much easier. We are already working on offering another pen with this capability.

This is why I wish you had a reasonable return policy. I feel I just wasted $55+ . Not impress so far, and I haven't even received the pens.

We were unaware that a momentary switch on the top rendered the pen useless to many potential users of the wiimote whiteboard. We made the decision to discontinue selling this pen due to your responses, and we are in the process of creating a more convenient pen. For those who have already ordered one, if we are able to accomplish this, we will more than likely send you out at least 1 pen with the more convenient design (although this will have to be confirmed when all this is finalized). Stay tuned.

We were unaware that a momentary switch on the top rendered the pen useless to many potential users of the wiimote whiteboard. We made the decision to discontinue selling this pen due to your responses, and we are in the process of creating a more convenient pen. For those who have already ordered one, if we are able to accomplish this, we will more than likely send you out at least 1 pen with the more convenient design (although this will have to be confirmed when all this is finalized). Stay tuned.

His pen did not cost $55; he ordered two pens. I feel the best response we can give to this thread is an e-mail I just sent to a customer that wanted to cancel his order based on the discussion here:

"There is nothing wrong with the pens we were selling; they will work with the wiimote whiteboard, and they are perfectly functional. In fact, they are the best solution that is currently commercially available. The only problem is that we have since found out that many members of the forum would rather have a pen that has a momentary switch closer to the index finger.

We are responding to this feedback by actively searching for a more convenient solution for the whiteboard, since members of the forum like yourself are our most important customers. However, our product is not defective and will work as advertised. If we are able to find a pen that is more suitable to users of the whiteboard, we are PROBABLY going to send people like yourself a pen that is even better for your needs. We cannot guarantee that because we have not yet been able to create such a pen (although we are getting close).

If there was an easy solution for the wiimote whiteboard, everyone would be doing it. You have seen yourself the difficulty that people are having finding a workable solution to this problem. But nonetheless, the Streamlite pen is the best solution out there right now. We would gladly cancel your order if the pen had not been shipped, but unfortunately it has been already. Bear with us as we try to find a solution to the problem that has perplexed everyone involved, not just us.

I appreciate that you link to my website from http://www.infraredpens.com/tutorials.html.However, the link description is somewhat misleading in my opinion since there's no real tutorial on my page, nor do I specifically offer information for Windows users.