Assistant - No connection

Got a notice from DJI about updating firmware. OK, so I installed the 1.08 Assistant, turned on the P2V, turned on the controller, connected the USB cable and waited... and waited... and waited.

The program says "skip", so I clicked that. And waited....

I tried installing it on a different W7 computer. This one said "failed to install driver". Tried the Assistant again. Same thing: nothing. When I connect the USB instead of the usual "ba-bink" connection sound it just sounds like "bonk".

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