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If you wish to ask any questions regarding engraving please call our customer service team on 0345 319 0008 who will be happy to assist you or see our FAQ's below.

FAQ's

Question: How long does it take for an item to be personalised? Answer: Usually personalised products are dispatched within 3 days of receipt of the order unless 'next working day' delivery is select at the checkout.

Question: What are the delivery options for items that have been personalised & engraved?Answer: All delivery options are stated on this page under the 'delivery & returns' section.

Question: What happens if the personalised item message is incorrect?Answer: The message that you type during the personalisation process is the exact message that will be engraved. Please make sure that you enter your message correctly.

Question: Can I return personalised engraved items?Answer: If you do choose to have your jewellery engraved then we only offer a 50% refund as we cannot resell your personalised item.

Question: Do you offer personalised engraving For all products?Answer: If an item is suitable for engraving there will be a tick box on the product information page which says "personalised engraving". If there is no tick box the item cannot be engraved.

Question: Can I order non-personalised engraving and personalised engraving items In my order?Answer: You can order non-personalised engraving and personalised engraving as you require in your order.

Question: Can I order more than one personalised engraved item in my order?Answer: You Can order as many personalised engraved items as you require in your order.

Question: Does the personalised engraved jewellery come in gift packaging?Answer: All personalised engraved jewellery items are supplied with gift packaging.

The Following products are available for free, Please select one of the following:

Promotion valid from 15/02/2018 until midnight 11/03/2018 or whilst stocks last . Spend £99 on selected brands and receive a Limited John Greed Photoframe with free personalised engraving (1x NK4892) for FREE. To benefit from this offer, add £99 worth of applicable products into your basket, and the free gift will automatically be added to your basket and discounted at checkout. Please note: Excludes sale items, and full price items from PANDORA. Click here for full Terms and Conditions

Show him how much he means with this stylish Stainless Steel ID Bracelet from John Greed. Engraved with 'Family is forever', this is the ideal gift to celebrate your unique bond. It can even be personalised on the back with a message of your choice. Crafted from polished stainless steel.

This bracelet is finished on a curb chain with a lobster claw clasp.

This piece of jewellery has been specially designed and created as part of the John Greed jewellery collection. Our mission is simply to make jewellery that we love and inspires you. From on trend fashion to classic designs we have collections featuring almost every style and material.