All software is preinstalled. The keyboard and mouse are new, not refurbished. A monitor is not included. You must obtain a monitor separately, either from RCI or from other sources. The make and model pictured may not be the make and model you receive. See the Hardware Specifications tab for more technical information and the table below for warranty and fulfillment information.

Product Details

Computer Condition

This is a Condition A desktop. It meets the highest functional and cosmetic standards of refurbished equipment.

Software Included

This computer includes the 64-bit edition of Windows 7 Professional.

Office 2010 Home and Business includes Word, Excel, PowerPoint, OneNote, and Outlook.

This computer also includes Norton Internet Security, donated by Symantec. You will need a license key to activate it. TechSoup will send you this key by email when we approve your request. InterConnection will include additional instructions for activating your preinstalled security software with your computer shipment.

Restoration Options

InterConnection preinstalls the software and provides restoration files for Windows, Office, and Norton Internet Security in a partition of the hard disk. Your computer shipment includes instructions on accessing this partition. (Microsoft and Symantec do not allow refurbishers to distribute installation or restoration discs with this product.)

Shipping, Warranty, and Returns

InterConnection covers this computer with a one-year warranty, which includes troubleshooting.

Each of our refurbisher partners has its own policy regarding shipment, returns, and end-of-life recycling. See About RCI Products for what to expect when requesting products through RCI.

Obtaining This Product

TechSoup will send a message to your organization email address when we approve your request. Please read this message: it contains important time-sensitive information on warranties, troubleshooting, returns, and more.

InterConnection will ship your equipment via ground within 10 business days after TechSoup approves your request. Within 24 hours of shipping, InterConnection will send a second email with tracking information. After that, it may take up to five days (seven days for Alaska or Hawaii) to receive your equipment.

Rules, Eligibility and Restrictions

Product will be distributed only to qualifying organizations, not individuals.

Organizations may request as many RCI products as they need. However, each request may include no more than 10 of any individual product. For requests with more than 10 of an individual RCI product, please make arrangements with TechSoup (subject to inventory availability).

Products are available to organizations with operating budgets of any size.

Healthcare organizations and networks, including hospitals, specialty networks, ambulatory healthcare services, home healthcare and assisted living healthcare organizations, health research organizations, and laboratories.

Products are not available to organizations in U.S. territories.

Recipient organizations must be willing and able to provide information for the purposes of creating a case study or testimonial on this program. This includes how the organization will use the products, what operational and mission impact the products are expected to provide, feedback on the program's overall process, any problems or concerns, and possible improvements.

Organizations that advocate, support, or practice discrimination based on age, ethnicity, gender, national origin, disability, race, size, religion, sexual orientation, or socioeconomic background are not eligible to participate in this program. Organizations must be willing and able to attest that they do not discriminate on any of these grounds in order to receive donations.

TechSoup's refurbisher partner will supply recipients of computers with preinstalled versions of a Microsoft operating system and Office suite with an electronic copy of the Microsoft Registered Refurbisher Program's Eligible Recipient Agreement. Each recipient organization must accept this agreement when first starting each computer.