ISO 19011 (3 of 4): Audit activities using ISO 19011

This is the third instalment in the ISO 19011 audit series which looks at activities required to successfully prepare for an integrated management audit. In this post we will look at audit activities and elaborate on the graph below:

ISO 19011 audit activities

Whilst initiating your audit, you should ensure that:

The audit team leaders are appointed for each individual audit

Each team leader initiates the management system audit they are responsible for

Conducting an opening meeting

This meeting is required for the following purposes:

Introduction of the audit team

Confirming agreement of all parties to the audit plan

Ensure that all planned activities can be performed, e.g. interviews with personnel, physical inspection of the site and review of documentation

This meeting should be formal and records of attendance should be kept. This meeting should also be chaired by the audit team leader.

Review of Documentation

A review of documentation is necessary to:

Determine the conformity of the system with the audit criteria

Gather information to support the audit activities

Collecting and Verifying Information:

Methods for collecting this information include:

ISO 19011 collecting and verifying information process

Interviews

Observations

Review of documents, including records

Generating audit findings

Audit evidence should be evaluated against the audit criteria in order to determine audit findings. These findings can indicate conformity or non-conformity with the audit criteria.

Preparing Conclusions

The following activities should be carried out when preparing audit conclusions:

Review audit findings against audit objectives

Agree on audit activities

Prepare recommendations

Discuss audit follow-up

Closing Meeting

A closing meeting is required to present the audit findings and conclusions. The audit team leader should explain the following to the auditee:

Advise that the audit evidence collected was based on a sample of information collected.

The method of reporting

The process of handling audit findings and possible consequences

Presentation of audit findings and conclusions in a manner that is understood and acknowledged by the auditee management

Any related post-audit activities

Once the findings have been evaluated, a report outlining findings and any post-audit activities can be drafted.

Note:

You only need to conduct audit activities which comply with your management system.

In the next blog post of this series, we will concentrate on post-audit activities.

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