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Posted on: February 26, 2018

City Launched EnerGov Solution for Permit Automation

In alignment with strategic priorities to improve efficiencies, Missouri City launched its EnerGov solution for permit automation on Thursday, March 1, 2018 which will allow staff the ability to track land development projects and to significantly improve customer service.

City staff is now using EnerGov, a product of Tyler Technologies, for all permitting and plan review processes, such as those involving building, planning, Community Development Block Grant (CDBG) applications, alarm and liquor licenses, Code Enforcement, Public Works, and Fire inspections.

“In Fiscal Year 2017, the Planning Division responded to approximately 985 projects, and the plan review team issued 3,837 building permits with an estimated $124,991,075 in project value. This new software solution will provide us with the opportunity to further expedite our permitting process and see even greater success this fiscal year,” City Manager Anthony J. Snipes said. “Across all departments, my staff is constantly reevaluating current methods and practices to ensure that the most up-to-date technology and solutions are implemented. New solutions such as EnerGov highlight staff’s proactive, creative approach to managing day-to-day operations under a tight budget.”

Through intensive training, project management and implementation of a new centralized land development tracking system, Tyler Technologies and staff have been working throughout the past 18 months toward achieving the following main objectives:

Implementing a reliable, transparent and efficient system to make it easier for the City’s customers to do business;

Improving communication throughout the development process for internal and external stakeholders;

Providing intuitive online services that utilize mobile technology to provide the community with access to services and important information; and

Enabling staff to work smarter while investing valuable time into providing excellent customer service to citizens and commercial partners.

“While the official Go-Live date is scheduled for Thursday, we ask that our residents, business owners, developers and contractors be patient with the review team today, tomorrow and Wednesday, as we install the new software product, perform final training of employees and finalize the technological transition,” City Manager Snipes said. “We thank everyone in advance and assure residents that our ultimate goal is to become more efficient, more accessible and more responsive to the needs of all of our constituents.”

For more information about Missouri City, please watch the City website: www.missouricitytx.gov, like us on Facebook—fb/MissouriCityTX, follow us on Twitter, Instagramand Snapchat—@MissouriCityTX and watch Missouri City Television (Ch. 16 on Comcast and Ch. 99 on AT&T U-verse).