8 WEEKS, IN PERSON

4 EXPERIENCED TEACHERS

Who Can Get Involved

JUNIOR UX DESIGNERS

With some experience who want to take their interaction design skills to the next level

VISUAL DESIGNERS

And Project Managers looking for a better way to define customer requirements

PRODUCT MANAGERS

And heads of online looking for a more customer-centered approach to the product development

SOFTWARE DEVELOPERS

And designers who want to know more about usability and the user-centered design process

START-UP FOUNDERS

And business owners who believe UX can help grow their business

PROJECT MANAGER

Building on your awareness for customer research & insights within the UX / UCD framework

What Will You Learn

PROTOTYPING

The importance of visualising the interaction of your screens and elements

UX PRINCIPLES

A detailed overview of the UCD process and its underlying principles

WIREFRAMES

Turning the requirements into sketches and wireframes to communicate your ideas

RESEARCH

From discovery to validation, learn how to involve your end users in the process

INTERACTION DESIGN

Learn the ability to turn this data into great designs

USER TESTING

Learn user-centered interaction design to evaluate a product by testing it on users

Testimonials

Joe, Junior UX Designer

“It was highly interactive, taught by really warm, passionate instructors. It was a great mix of teaching and testing. I liked working with the other classmates.”

Matilda, Connected Experience Coordinator

“Now that I have completed the course I will be more confident to challenge people’s assumptions when we are building new products, and I feel more confident that this is the right path for me.”

KAREN, FREELANCE DESIGNER

“I have learnt that UX is a lot to do with psychology, communication, deep listening, understanding and empathising with your clients/stakeholders/customers. I hope to be able to apply this to everything I do”

Neil Mather, Product Manager

“The biggest takeaway is that UX exercises your creativity and puts you in an excellent state of mind. It helped that the teacher was very passionate about her subject.”

COLIN CRERAR, CEO

“The course was a really good introduction and overview to UX. It presented all elements of the process from inception to completion, with an opportunity to work through an idea while learning important concepts.”

AMY JONES, DIGITAL PRODUCTION ASSISTANT

“The interaction was really good – I also really appreciated the resources as it was good to go over them after the course. Sometimes it’s hard to take all of the information in, having the resources allowed me to do so in my spare time.”

Course Structure

What is User Centered Design

– Models and Approaches

- UCD process

- Further reading

The Discovery Phase

– Gathering requirements & competitor analysis

- Who, what, when, why

Ideation

– Persona creation

– Storytelling

– Flow diagrams

– Task analysis

Design

– Sketching

– Wireframing

– Intro to prototyping

Prototyping

– When and why

– High and low fidelity prototypes

– Tools incl Axure & Proto.io

Responsive and Inclusive Design

– Responsive design principles and techniques

– Inclusive design: accounting for disabilities and other limitations

Validating

– Usability testing methods

– Techniques and tools

– Conducting usability testing

Showcase

– Presenting to stakeholders

– Building a portfolio

Training Partners

The Trainers

Charlotte Gauthier

Charlotte has helped organisations from seed-stage startups to major publishers better understand their users, design compelling experiences, and launch amazing products. Currently Lead UX Designer at the Guardian, previously Head of Product & UX at startups in Berlin and London. An experienced product and UX leader who’s equally at home building and mentoring product teams having honed my product & UX, skills through years of designing and building apps and websites.

Lead UX Designer

Guardian

Hara Mihailidou

As Head of UX at JustGiving Hara ensures that both consumer and non-profit audiences have a delightful and cohesive experience across channels. Hara Mihailidou has previously worked for brands like Microsoft, Skype, O2, Hearst as well as Seren EY Service Design agency. Her educational background is on Interactive Media (MA, London College of Communication) and Computer science (BSc) and she is an ambassador of design for good.

Head of UX

Just Giving

Dimitris Kontaris

A Senior User Experience Consultant with diverse experience from working with startups and indie developers, Universities, big consultancies like Accenture. More recently working at Thomson Reuters and HSBC. He has designed iOS, Android, and hybrid apps, GOV.UK websites, SAAS, and complex financial platforms. His educational background is in Mathematics (BSc), Digital systems and elearning (MSc), and Human Computer interaction with Ergonomics (MSc, University College London).

Senior UX Consultant

HSBC

Sophie Lepinoy

User experience designer with nearly 20 years working experience including 7 years in design and research. Passionate about education, currently teaching Lean user experience design and graphic design. Mentored start-ups at Google Launchpad and designed for leading start-up LoveCraft. Inspired by Google Ventures and Lean UX. Holding degrees in business, graphics, web design and development from University of the Arts and University of London.