MyQ 301 not working with Wink

Hi Everyone, I too have the same problem. "No doors found". It seems thee new version of MyQ introduced in Oct '17 is not yet compatible with Wink. Very disappointing as like others I purchased my Wink hub and MYQ controller specifically because of they advertised comparability. I think eac one of us needs to cal bothe Wink and Chamberlin to get active "tickets" open so both see the magnitude of the problem and can get a fix in the next update. The more complaints the higher the priority. Too bad because both are good products. For those of you who can't wait, return your MyQ 301 and get the older 201. Wink claims that this version of MQ works.

Thanks. This is very frustrating as that is one of the reason I choose this solution over a zwave solution. I want to be able enable some automation with my wink hub when the garage opens during a set time frame.

Any updates???, I called wink today and they said that the best way to solve this issue is replacing my garage door motor, is this a joke?. What happened we the customers are supposedly have a customer service that help and give information but in this case we have nothing. For respect to us we need more information,.

Neville, we are aware of the recent reported issues users are having when linking MyQ with Wink. The MyQ team is working diligently on a solution. Visit the MyQ Community for updates, thanks for your patience. Lauren

As a note - I have both a ticket opened up with Wink, and with MyQ. I have also gotten the "we are working on it" message with no date yet. I suggested that they work with marketing and remove the "works with WINK" from their product page as that drove me to purchase the device. I would LOVE at ETA - I don't quite understand how multiple weeks after I reported it, they haven't resolved it yet.

Hi All,I've gotten the link between wink and MyQ to work. I can see the doors and open and close them but its very slow and the status needs to be refreshed to get it to show correctly. If you don't refresh it just shows in process.I still need to be able to figure out how to get my Echo (Alexa) to have the Wink Hub open and close the doors with voice command. Still stuck using the Ap. Any help appreciated.

I have the same issue. After removing and reconnecting the Wink will operate the MyQ garage door once (either up or down) then it will not respond. Have had the system working for a few years now, sometime this winter we started having a disconnect.

I was referred to Wink and Wink said it was a known issue on their end for my situation.

1 link door
2 door works
3 door works for x amount of time
4 door stops working on Wink but still works on Chamberlain
5 remove door from wink both as device but in settings to remove Chamberlain
6 relink myq
7 repeat steps over and over but door stops working

I'm having the same issue. It's especially frustrating because the Wink widgets don't work from the lock screen anymore, and it's 5-6 steps to get into the MyQ app to open the door. I wish Chamberlain would just add some Widgets to the app, or, better yet, enable some sort of geo-fencing feature so the door closes when you leave and opens when you come home.

I have had the same issue for months now and it still hasn't been resolved. If you remove the door and then add it back to wink it works for a day or two and then stops working again. Both companies said they're working on the issue but they're really slow to resolve issues I guess

they said they will check on this and get back with us a week ago and you notice that they still haven't replied. That is the type of response I get when I call them also is it they're working on it but this is been going on for months months and more months