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Shop members

Amy Little

Paul Little

Shop policies

THANK YOU FOR VISITING OUR SHOP! Please send us a message if you have any questions! :)

Accepted payment methods

PaypalVisaMastercardAmerican ExpressDiscoverApple PayGiftcard

Accepts Etsy Gift Cards and Etsy Credits

Other Method

Returns and exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Questions about your order?

Please if you have any problems with your order.

Returns and exchange details

Due to the nature of the products, No returns are accepted. However, If the mistake was on our side, we will gladly fix it FREE of charge! If your item arrives damaged, please send us a message and we will resolve it. We want you to be 100% satisfied & if you are not happy for any reason, please send us a message!

Shipping

CURRENT TURN AROUND TIME IS 10 BUSINESS DAYS! (Please disregard any other time that says earlier than this. Keep this in mind before placing order)

Please note: This is BUSINESS DAYS and not numerical days. Thank you so much for keeping us busy!

Additional policies and FAQs

"Little" is our last name & Paul is a preacher! So heaven was an appropriate touch! We always want to incorporate God in what we do!

How can I order?-

We're trying to move all ordering to Etsy! Www.littletouchofheaven.org
If what you are wanting is not listed, please message us on Etsy!

We get SO MANY notifications every day, it's hard to sort through things! If we haven't messaged you back, it's likely we are bombarded with orders & notifications. If it's very important, we try to address it ASAP. But please be patient with us, as we grow we will figure out a better system. FOR NOW, Etsy is the best place to get ahold of us!

We have:
2 laser cutters that cut 12"x18"
1 laser cutter that cuts 20"x28"
1 CNC Router that cuts 24" x 48" (THIS CAN CUT THICKER WOOD, but the LEARNING CURVE IS VERY HIGH & they have not had any time to learn the new program yet- it will probably be several months before we can get started)

The tallest design we can do for a circular/square shape on the small boards is 12"

One thing that can be confusing is: an 18" item on the smaller board is 18" tall or long BUT the items are narrower. Kind of like zooming out on a camera to fit the image on screen. 18" on the large boards is 18" long or wide & HUGE. It doesn't have to scale down the images.

Our most common sizes are-

Small boards:
12"
18"

Large Boards:
20"
24"
28"

Can you cut thicker?-

At this time the only machine that cuts thicker is the CNC router & it won't be running until we can learn the new system/software

What is your Turn Around Time?-

The ETA varies by the quantity of orders we have! we are typically running around 10-12 business days due to the sheer volume of order we have.

Our machines are running from the time we wake up, until the time we go to sleep! (Every day except Sunday)

How much is shipping?-

Shipping is usually $4.25 for the first item & $1.25 for each additional item. However, if your items are bigger- it could run a little more! If you've placed a large order (20pcs)- then the shipping could be cheaper because we can fit in a flat rate box.

WE CAN MAKE A RUSH ORDER IN 2-3 DAYS! Fees will apply (depends on the amount ordered)

Can you make (insert your idea)?-

We always welcome custom orders, & would love to create something for you! If you have a black & white image, that usually works best for us in our program. SALE PRICING is not available for customs. Also, we will only program it ONCE after the item is paid for. If you'd like additional edits, then programming fees may be applied! Programming is the most time consuming of all the steps & every edit takes a lot of time.

Can I use a coupon code on sale pricing?-

Simply put, no. We can NOT offer any other discounts on top of discounts.

How can I place an order during your $5 sale?-

Send us your complete order on Etsy & we will create a custom listing for you!

More information

Last updated onNov 29, 2017

Frequently asked questions

Incorrect Shipping Address

It is solely your responsibility to check the shipping address before placing an order. We only send to the address on file! We are NOT responsible for any packages sent to the incorrect address or returned back to us. You will be charged an additional shipping fee if it was returned. If you catch your error before your order is processed, please message us. We can NOT change the shipping address, but we will refund your order so you can place another one with the correct information.

Wholesale availability

We DO offer wholesale orders. There is a $100 minimum. Please send us a message for more details.

Care instructions

Please handle with care! The laser cuts an have thin, delicate lines and are fragile.

How can I hang my laser cuts?

They are lightweight and can be hung with COMMAND STRIPS. Some customers have used double sided tape. If mountain on a sign, we suggest wood glue for a strong hold, but craft glue will work as well.

Is there an option to have my order painted?

Unfortunately, the answer is NO. Our prices are low & very affordable because we do not offer this option. There are just too many customizations we already offer & adding paint would severely slow down our production time. However, They are EASILY paintable with spray paint or the cheap .50 acrylic paint you can purchase at craft stores.

Sizing details

All the measurements are the LARGEST measurement & is usually in length. The size you chose is NOT always exact! +/- .5 - 1"