October 8, 2018

Member Driven Technologies (MDT), a CUSO that hosts the Episys core platform from Symitar to provide a private cloud alternative for core processing and IT needs, announced that Cardinal Credit Union has successfully implemented the Episys core processing platform hosted by MDT. The CUSO also helped refresh and upgrade Cardinal Credit Union’s website.

IMM, a leading provider of eSignatures for CUs, announced enhanced versions of its eSignature platforms. The new versions of IMM eSign for Credit Unions and IMM eSign plus for Credit Unions are now available.

Surface All Access replaced a program called Surface Plus, which was a financing effort that ended Aug. 31, to move more Surface devices. Microsoft's Surface All Access appears to be a bet that Office 365 bundled with hardware will be appealing along with Windows 10. The program is offered through Dell Financing.

Zyxel Communications announced a new range of ZyWALL Advanced Threat Protection (ATP) Firewalls that bring artificial intelligence and deep learning network security to small- and medium-sized organizations. ZyWALL ATP products are network security gateway solutions that combine signature-based malware detection with the ability to detect malware all on their own.

With Device Guard, Credential Guard, and Application Guard, Windows uses virtualization to provide new levels of protection from malware and advanced persistent threats. Device Guard and Credential Guard remain the two standout security features of Windows 10 - they protect the core kernel from malware and prevent attackers from remotely taking control of the machine. Microsoft has also grouped other virtualization-based protections such as Windows Defender Application Guard under the Windows Security umbrella.

Rubiix, a social spending platform that distributes ad revenues back to users who provide their data, has released a report showing that Venmo is now beating cash from ATMs as a preferred transaction mechanism for millennials. The report noted that "the average Venmo payment was almost exactly on par with the average ATM withdrawal."

Visa will allow dynamic currency conversion for consumers using international ATMs beginning April 13, 2019, says Euronet Worldwide. The rule change enables acquirers and ATM operators to offer the conversion service, which can convert the ATM’s native currency into the cardholder’s currency, on “all international ATM transactions on Visa-branded cards around the world.” In February, the National ATM Council, a trade organization for U.S. ATM operators, submitted a petition to Visa that sought elimination of the prohibition on dynamic currency conversion at ATMs.

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Microsoft’s Airband effort appears to be gaining steam through the company’s steady announcements of additional carrier and vendor participants. The effort is noteworthy in that it is a nonprofit attempt by Microsoft to, in part, leverage TV White Spaces spectrum to build out fixed wireless Internet services in rural areas of the United States, thus crossing the so-called digital divide.

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Splunk announced new innovations across its security portfolio that will help teams to detect, investigate and act on cyber threats to protect their organizations. Powered by new features such as security automation, orchestration and response (SOAR), the Use Case Library and Event Sequencing, Splunk Security solutions can help organizations take a more holistic approach to security.

The author recommends a holistic loan marketing strategy that actively reacts to individuals shopping for loans and proactively creates interest among those who are not. She calls for a three-part, holistic loan marketing success strategy: 1) Set up an alerts program where multiple credit bureaus alert you whenever credit inquiries are submitted; 2) Adopt a turnkey program that sends multiple loan offers for home equity, auto, credit card, personal and other loans through multiple channels; and 3) Create seamless, convenient experiences.

Two in three global consumers (64%) are now “belief-driven” buyers, per a new Edelman report -- up from 50% last year. Such buyers now represent a majority across age groups and incomes and in all eight markets studied this year. Consumers are now just as likely to express purchase intent based on a brand’s values as they are based on the features of a product.

Dynamics 365, Microsoft’s cloud-based CRM and ERP product line, is set to roll out hundreds of new features as part of its fall release that will help IT meet business needs by providing deeper data integration across Microsoft products, more intelligence, and new mixed reality experiences for field workers, according to the software giant.

The author believes that now is the time for cloud-based services and an API-enabled composable architecture which offers a quick and cost effective route to building a versatile core solution. Rather than having to buy, build and maintain a collection of poorly-connected systems, an API-enabled composable architecture lets FIs leverage solutions built on a flexible cloud infrastructure, completely managed and provided as a service by a trusted provider.

CloudKnox Cloud Security Platform is purpose-built to detect, remediate and prevent risks across hybrid-cloud infrastructure. The company says that thier platform provides organizations with a way to reduce the risks against compromised credentials, accidents and insider threats by utilizing Activity-Based Access Controls.

The author states that contact centers consistently undervalue the true financial toll that attrition takes, starting from the point that an agent leaves the organization to the point that the resulting empty seat is filled and fully productive. If these organizations knew how much money they were losing right out from under their noses, there is no doubt they would try much harder to fix the problem.

Virginia Credit Union members can opt in to voice authentication and submit a digital “print” of their voice by engaging in 30-40 seconds of natural conversation. The system measures 140 different criteria and attaches the voice to a corresponding member number. When members call the credit union, those who have opted into voice identification speak naturally for six seconds to confirm their voice belongs to them.