Skeddly Blog

Service Level Agreement and System Status

We are introducing a new Service Level Agreement. In basic terms, our commitment to all of our customers is the following:

Your actions will start according to their scheduled start time, and

Your actions will continue to execute without delay

If we don’t deliver on our commitments, then any delayed action executions will be free. You can read the details on our Service Level Agreement page.

This new Service Level Agreement is effective starting September 1, 2014.

In addition, in an effort to be completely transparent, we have set up a system status page. Similar to the system status pages for many other products, like Amazon Web Services, ours will give the current status for our various components. You can see the history of the last few days. If an event occurs, information will be posted there.