Pros: Easy to use. Value for money, customer service staff are supportive and helpful, as a charity we have benefitted alot and saved alot of money. Thank you.

I have found this software very easy to use for my small company

Jul 31, 2017

Shirley Broad

Payroll Manager

Selkent Ambulance Service

1-10 employees

Used the software for: 2+ years

Reviewer Source

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: The system is easy to follow. The help is also very quick to come back. The price is also reasonable for a small company

Cons: I feel the reports could be easier and the year end could be improved on. I think it would be nice to have someone available after working hours

For ease of use and practicality, it takes all the hard work out of the payroll

Jul 26, 2017

Kevin Simpson

Accounts and Administration

Caldey Island Estate Co. Ltd.

11-50 employees

Used the software for: 2+ years

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Nice, simple and easy-to-follow functions. If you're basically a non-technically-minded book-keeper, it keeps everything clear, and if you get it a little wrong at first it's easy to backtrack and put it right.

Cons: No complaints at all with it, though the automatic enrolment pension requirements did cause a little hiccup, which was probably down to confusion on my part anyway.

Easy-to-use payroll software.

Jul 24, 2017

Eric Middleton

Finance Manager

St Philips Church

Philanthropy, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

4
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: It is easy to move from one one screen to another and then back again. Tailoring reports is very flexible.

Cons: Each tax year's records are stand-alone. So compiling records for a calendar financial year or any other period that involves more than 1 tax year involves extra work.

No euphemisms, no jargon and no problem - this software just works. That's it!

Jul 09, 2017

Ajit Rai

Director

Wellside Business Limited

Management Consulting, 1-10 employees

Used the software for: 2+ years

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: Love the software, love the kind people at technical support and love the vibe that Thesaurus Software are in business to help others do business well. Other vendors are only in it for themselves unfortunately.

Pros: Very intuitive and it works. Simply no jargon and non of that endless stream of annoying ad ons that you have to pay for just to have some extra piece of functionality. Whatever ad ons that are needed will be really needed by you and hence you will see the value of purchases them.

Cons: It would be great if there was some kind of front end graphical dashboard. Other than that I cannot fault it - oh yes is there a way to produce invoices using this product?

Escape from Sage/ Tas

Jun 28, 2017

Zoe Lawson

Director

KP

Electrical/Electronic Manufacturing, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I now have more time to get one with my work thanks to Brightpay.

Pros: At last a payroll system that doesn't require a lot of extended time, just gets on with what is required. Having changed from Sage/ Tas to this I can say it is like escaping from a maze of confusion into the bright sunshine! I changed initially as we are a small company and needed to sort out pension provision that could be easily done via our payroll. Sage/Tas were unhelpful and it looked to be very expensive. Thank goodness I found Brightpay. Pensions has still been a bit of a challenge, but with the assistance of Brightpay we are there now!

Cons: No major issues, and there was an update that fixed an alignment issue if weekly pension pay didn't match with one that had been set up. All good.

Excellent Product

Jun 24, 2017

Chris Somers

Company Secretary/Accountant

PCS Accounting Services

Accounting, 11-50 employees

Used the software for: 2+ years

Source: Software Advice

4/5

Overall

4
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Cons: 1. Holiday pay entry. Calculation of pay is manual. Why isn't it number of hours or days or weeks.
2. Payment of one off amount has to be either No of hours or days

Never used any payroll software previously but enjoyed using Brightpay

Jun 05, 2017

Eurig Williams

Partner / Chartered Accountant

Y Brodyr Williams

Transportation/Trucking/Railroad, 11-50 employees

Source: Software Advice

4/5

Overall

5
/
5

Ease of Use

4
/
5

Features & Functionality

4
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Ease of use, layout and inclusion possibilities of payslips.
We operate minibuses and private hire vehicles where the employee hours vary from week to week. Brightpay's ability to accrue holiday pay based on hours worked and to show this on the payslips is very useful saving independent spreadsheets.

Cons: Really impressed with the fact that payslips can be translated into so many languages some of which I've never heard of.
And yet translation into Welsh not available - Please show some respect and recognize the continued existence and use of one of the oldest languages in Europe. Consider also the existence of the Gaelic and Cornish languages. Offer these translations and market the availability.
The Welsh language also has official status in Wales. This means that public organisations should give information and provide services in Welsh, as well as in English. The ability to provide Welsh payslips would be advantageous to companies seeking to show support or actively running their companies in and with Welsh as the main language.

Brightpay is childs play!

Jun 02, 2017

Carol York

Office manager

TEIGN TYRES

Retail, 1-10 employees

Used the software for: 1-2 years

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: Keep up the great work everyone @ BrightPay

Pros: If you have just the slightest knowledge of payroll (used to use HMRC software), you will find BrightPay a breeze.
Its simple to use, all calculations are done for you. You can print detailed payslips, which was a first for me. I can also send information straight to our Automatic Enrolment pension provider. Has a great employee calendar to keep track of holidays, sick days and absences. As the title says, its so easy to use it is child's play.

Cons: There isn't anything negative I can say about this software, except the new cloud service that has recently appeared should be available without extra charge! It would be a useful tool to have for my employees!

Simply brilliant payroll software

May 30, 2017

Andrew Gaunt

Director

Penwortham Hill Limited

Retail, 11-50 employees

Used the software for: 2+ years

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: Highly recommended and will save you a fortune

Pros: I haven't found a feature that I have needed that isn't in this package, and compared to the package I was using before this represents outstanding value.

Cons: Until the latest version I had to calculate the journal entries to put into Sage by hand, but now in the latest version even this is taken care of!

Finally payroll software that just works

May 30, 2017

Jonathan Porter

Director

ne-web

Computer Software, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: It seems it will do bank transfers too, so you never have to leave the application, though haven't tried that yet. If its anything like the rest it will work great. Recommended.

Pros: I got this when I set up our pension scheme as the Basic PAYE Tools wouldn't do it, so was a manual process. This is such a time saver. Another benefit is that it emails PDF payslips all at once. Integrates with HMRC for RTI, and also for coding notices which is great. Also interacts with Nest pension provider.

Cons: I find it difficult to write about the cons. Could be a bit cheaper for very small employers with 4-6 staff maybe.

Licence rip off

May 29, 2017

Tim Phillips

Director

FWML

Construction, 1-10 employees

Used the software for: 2+ years

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

1
/
5

Value for Money

Comments: great to now, just thoughtless process on licenses. I'll be leaving.

Pros: Works great when it isn't ripping you off as detailed below unable as it is to recognise that one individual may work for others and have one PC.

Cons: I have my own small business (free licence) and work for a company and do their payroll (standard licence). Now I can't access my own software as it treats me as a payroll bureau despite different details entirely (email etc) just working on the same lap top.

Enjoyable use

May 28, 2017

Sarah Willett

Treasurer

Heart of Gissing CIO

1-10 employees

Used the software for: 2+ years

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: As a volunteer I need to get the job done fast and accurately and so it is very helpful

Pros: Makes me feel confident to do this role. All detail is clear and payslips are welcomed for clarity.

Brightpay Payroll

May 27, 2017

James Killoh

Payroll Clerk

James Killoh Transport

Transportation/Trucking/Railroad, 11-50 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I had been a Sage 50 Payroll customer for around 20 years but found it getting ever more expensive and difficult to get in touch with customer care when you needed them with lengthy waits on hold. I needed to renew my Sagecover and they wanted to put me onto a monthly subscription, the amount they wanted just did not represent good value for money to me so I started to look at other options which was a big decision after using the same software for so long and having to learn another product from scratch . I trialed Moneysoft which also gets good reviews but I didn't really like the very old fashioned 1980's looking interface very much although it did the job. Then I tried Brightpay and was immediately impressed, it covers all the features I need including RTI and Auto Enrollment at a fraction of the price of Sage for the amount of employees I have. Moving data from Sage and setting things up took a little bit of time but this was mostly double checking everything was correct. The user interface is great and I find it easy to use, it's not quite so in depth as Sage so maybe misses a few features but this makes it less cluttered and easy to learn and operate. Also there's no need for dedicated stationery everything can be produced on plain paper which is another cost saving. I had a couple of initial queries and customer care answered these promptly. I would highly recommend this product, it's fantastic value for money.

Pros: Nice modern user interface.
Easy to learn and operate.
Covers RTI and Auto Enrollment.
No need for dedicated stationery.
Excellent value for money.
Fixed yearly fee includes all legislation and feature updates and support.

Cons: Would be nice to be able to attach documents to employee records i.e. contract of employment, disciplinary letters, etc.

May running payroll a joy not a chore!

May 26, 2017

Peter Robertson

Bookkeeper

Ashby Signs Ltd

Electrical/Electronic Manufacturing, 11-50 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: Very easy to pick up and use with help screens that do just that. So much better than Quick Books (desk top) and half the price for more functionality. It's win, win, win!!

Pros: The way Brightpay handles auto enrollment and statutory leave/pay. And that it creates a csv file to export payments to Nat West Bankline.

Cons: Allows only one user. A second user who has limited access (eg to holiday files only) would enable us to use that function.

Brightpay review

May 26, 2017

David Register

Finance Manager

About with Friends

Philanthropy, 11-50 employees

Used the software for: 2+ years

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I would like to be able to change working patterns easier, like to record half sick days, the report writer could be easier

Pros: Very easy to use, simple steps to follow when adding staff. Reporting directly to HMRC is a great time saver

Cons: Doesn't load into bank, I have staff working over several departments so would like to record this better to then run a journal from

Excellent payroll package

May 26, 2017

Kevin Sweeney

Treasurer

Tomorrow's Women Wirral

Philanthropy, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: Excellent package providing all our payroll requirements, and the complimentary licence for us as a registered charity is much appreciated.

Pros: Very easy to use and is efficient and flexible, giving comprehensive standard reports without the need to formulate our own.

Fantastic, so easy to migrate from another package.

Apr 27, 2017

Alison Hays

Financial Controller

C I Sport Ltd

Retail, 11-50 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

4
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: Superb customer service

Pros: Everything all under one roof, no separate logging into pension, employees payslips all in one place where they can reprint if need be.

Cons: Holiday only shows what they've had to date, doesn't include what's already been booked!
HMRC think it's a new employment first time you use it.

Excellent software

Apr 26, 2017

Martina Hardy

Office & Finance Manager

Allsorts Pre-school & Nursery

Primary/Secondary Education, 11-50 employees

Used the software for: 2+ years

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

4
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: I would have given you 10 stars for your customer service helpline. Any time I am stuck, I have help straight away from your helpline staff. Can I especially commend Customer support representative for her kind assistance.

Cons: As a small educational charity with 11 part-time staff, this is a considered expense every year. I hope we can continue to afford the software.

Excellent Software that keeps on improving

Apr 25, 2017

Alan Dean

Director

Coreix Ltd

Computer Software, 11-50 employees

Used the software for: 1-2 years

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Easy to use, powerful and constantly improving, significantly cheaper than Sage. We previously used Sage 50 Payroll and find this software to be significantly easier to use with no real training required to get everything working. All the main features we need are included and they have released newer features such as cloud employee self service in the last year which further improve things. Good support and overall highly recommended.

Cons: It would be nice to see the software fully in the cloud, but, that is really a wish for the future than a real complaint.

So simple

Apr 14, 2017

Mike Carter

Treasurer

Hexham New Church

Philanthropy, 1-10 employees

Used the software for: 1-2 years

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: Absolutely brilliant value.

Pros: Incredibly easy to use. I use the Mac version. After a year struggling using HMRC PAYE Tools this was a complete relief. Really quick and intuitive even for the novice at payroll. Easy reports. Very easy to send RTI reports to HMRC. Customer support very good via email.

Cons: Obvious help or a help button while using Brightpay is missing. However there are hints, and I have found a good help section on the website.

Brightpay Review

Apr 10, 2017

Daryl Griffiths

CEO

Burnett Barker Solicitors Limited

Legal Services, 11-50 employees

Used the software for: 2+ years

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: We've been using BrightPay for over 2 years now for our 30+ employee payroll, having switched from Sage Payroll which we'd been using for 10-15 years. We have had no reason whatsoever to rethink that decision and have been really impressed with BrightPay.

Comments: I have used this product for some time now and find it easily compares with Sage for a fraction of the price and the support is both excellent and free. The product is very user friendly and I would highly recommend it.

Pros: Easy to use and report design is so simple to do

Cons: No ability to add in half day holidays

Excelent product

Apr 04, 2017

Peter Smith

Chairman

Long Stratton Day Centre

Philanthropy, Self-employed

Used the software for: 2+ years

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I have been using it for about 3 years. We are a small charity with 1/2 employees. The fact that it is free to small users is a big bonus. We could not afford a paid product.

Pros: Does what it says on the tin.

Cons: None

Excellent Product

Apr 04, 2017

Alan Ogston

Sole Practitioner

Ogstons Chartered Accountants

Accounting, Self-employed

Used the software for: 2+ years

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Clear and easy to use for novices. Easy to file RTI monthly returns. Ability to process reports, payslips etc in .pdf form for emailing a great saver in time, stationery and postage.

Cons: Not found any yet, in 4 years. I had used other programs previously but this is the best to date!

BrightPay Review

Apr 04, 2017

Richard Lawn

Treasurer

St Peter's Church, Colchester

Philanthropy, 1-10 employees

Used the software for: 2+ years

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: This is an attractive, easy to use, piece of Payroll software.

Comments: I only have clients with one or two employees and once set up the operation of the system is extremely fast. It is possible to calculate wages and submit them to HMRC in less than 10 seconds.

Pros: Speed and ease of operation. Friendly and helpful staff when phoning.

Cons: The free version is only available for one client which at my end of the market means that it is not cost effective to have a bureau licence. I would suggest that the free version should cover, say, a maximum of 3 clients with 3 staff or less or even consider a "small bureau" licence in the region of, say £60 + Vat for this.

Amazingly Brightpay!!

Apr 04, 2017

Mary Spicer

Company secretary

R&R Metals Ltd

Construction, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I absolutely cannot say enough how good this is- I panicked with auto enrolment after using basic tools for years - I tried various other payroll software and found them complicated and even more stressful - Brightpay was a breeze and I love it and cannot recommend it enough- my only regret is not having used it a long time ago - Brightpay is my friend!!!!!

Pros: Ease of use, no complicated drivel! I found it so user friendly!!

Cons: Nothing!!

Great payroll software and not just for payroll bureaux

Feb 22, 2017

Christopher Roberts

Finance Director

Trident Honda

Retail, 51-200 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: As a motor dealership with around 80 staff, in multiple departments - sales, service, parts, forecourt, admin and accounts, our payroll is fairly complicated. We were previously using a bureau but wanted to bring our payroll back in-house. We were able to import our employees and payroll data and the whole process has been much more straightforward than expected. You'd think it would be hard to love payroll software, but it really is a delight to use.

Pros: Incredible value for money. Beautifully written. Fully featured, with RTI and Auto-enrolment. Ability to email payslips or use a cloud self-service portal. Ability to email pension letters. Built in report writer.

Cons: Too easy to change addition/deduction descriptions and then the reporting doesn't include them. No nominal journal available, although the comprehensive reporting makes that a minor issue. Some features are hard-coded to the minimum legal levels - e.g. holiday pay, so it is difficult if you are a generous employer.

Recommendations to other buyers: If you want to report on additions and deductions, you seem to have to create them and make them available to all employees and be very careful not to change description during payroll input.

brightpay review

Feb 13, 2017

Hazel Liddle

Treasurer

Tuxford Methodist Church

Self-employed

Used the software for: 2+ years

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: Would recommend Brightpay to everyone, so easy to use. Have no problems with the product

Pros: Peace of mind .

Recommendations to other buyers: Give it a try .

Mr

Feb 13, 2017

Jonathan Higgins

Director

BeaconSeek Ltd

Telecommunications, 1-10 employees

Used the software for: 2+ years

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: For micro businesses, this software covers all the bases - and it's free for a small number of employees!

Bright Pay Review

Feb 12, 2017

Nisha Soman

Director

Oncall Care Service

Medical Practice, 51-200 employees

Used the software for: 1-2 years

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I am using this software for last 2 years. I highly recommend this software. Easy use

Bright Pay New User

Feb 10, 2017

Marcia Cooke

Treasurer

Rye Lane Baptist Chapel

1-10 employees

Used the software for: 6-12 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I used the free payroll software previously offered by HMRC, however when he new regulations regarding pensions came into play I had to source an alternative for our charity. I am very pleased with my choice which offers many features and reports that make my task so much less onerous.

Pros: Layout, availability of options and reports.

Cons: The reports were not that easy to locate at first.

Recommendations to other buyers: Try it. You won't be disappointed.

Excellent Payroll Software

Feb 10, 2017

Michael Eccleston

MD

Eccleston & Hart Ltd

Electrical/Electronic Manufacturing, 11-50 employees

Used the software for: 2+ years

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: An excellent package with fast, friendly support.

Pros: Easy to use and adaptable to our requirements

Cons: Pity there is not a Linux version but at least Apple is supported. I use this software within a VM in Linux.

Recommendations to other buyers: I would recommend this rather than any other well known brands, due to the friendly none autocratic support.

Best value Payroll Software we have had in 20 years of practice

Feb 08, 2017

David Fowler

Accountant

David Fowler, Accountants

Accounting, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

4
/
5

Ease of Use

4
/
5

Features & Functionality

4
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: Simple and straightforward to install and use [unlike many of the larger competitors] it contains the majority of functions required by most payroll departments. It is so easy to add extra payments or deductions without lots of messing and links. There are so many facilities It would take a week to list them all. A brilliant top value pack.

Pros: Everything is built in - it is so easy to use
There is no charge for charities and super small businesses that wish to run their own payroll.

Cons: I can't think of any problems - they have all been ironed out over the past few years.

Recommendations to other buyers: If you want an easy straightforward piece of kit, this is the one to go for. Whether you are a 1-man-band or a large corporate it should handle your requirements. Well worth consideration.

Fantastic system

Feb 07, 2017

Valerie Oakes

Accounts/Payroll Administrator

Taylors Pitstop

Retail, 11-50 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: This system is so easy to use, the support if needed is fantastic. Although initially, I didn't use it to its full potential (holiday calendar). I am finding this very useful and so easy.

Pros: Everything.

Cons: Nothing.

Recommendations to other buyers: Go for it!

CALCULATED HOLIDAY PAY

Feb 04, 2017

Derek Johnston

Sole Trader

1st Choice Commercial Cleaning

Management Consulting, 11-50 employees

Used the software for: Less than 6 months

Source: Software Advice

4/5

Overall

4
/
5

Ease of Use

3
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: THE CALENDER DOES NOT CALCULATE TRUE HOLIDAY PAY FOR EMPLOYEES NOT WORKING A FULL YEAR OR STARTING OR FINISHING
BEFORE THE YEAR END
EXAMPLE WILMA SCOTT
AN EMPLOYEE WORKS PART TIME 4 DAYS PER WEEK
HER EMPLOYMENT START DATE WAS 17TH AUGUST 2016
HER EMPLOYMENT ENDED ON 22ND JANUARY 2017
COMPANY HOLIDAYS RUN FROM 6TH APRIL EACH YEAR
EMPLOYMENT LENTH 22 WEEKS
NO MATTER What YOU CLICK ON THE CALENDER IT SHOWS HER AS HAVEING 22.4 DAYS HOLIDAY
MANUALly I HAVE CALCULATED SHE IS ENTITLED TO .43 DAYS HOLIDAY PER WEEK AS SHE HAS WORKED FOR AROUND 22 WEEKS
THE CALENDER SHOULD SHOW HER DAYS ENTITLED TO AS 9.69DAYS FOR THE PERIOD OF TIME SHE WAS EMPLOYED

Pros: Easy to use
Good support
Good value for money

Cons: DOES NOT CALCULATE TRUE HOLIDAY ENTITLEMENT

So glad I changed to BrightPay

Feb 02, 2017

Sandra Reeves

Propriator

Farm Admin & Secretarial Services

11-50 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: As a self-employed Farm Bookkeeper/Secretary working for a number of businesses, I've used a couple of different payrolls over the years and recently came across BrightPay when looking for a payroll that dealt with pension auto-enrolment seamlessly with out costing a fortune, unlike the payroll program I was using. I found it relatively easy to change over midyear and have now converted several of the farms where I work. I initially talked to some of the BrightPay staff at a seminar for bookkeepers and they were very helpful; I've only had to contact the helpline once during conversion and they were brilliant. The online documentation and video tutorials are a great help, clear and easy to follow. I love the way you have a visual flag that the RTI and Pension return need to be sent - something that was easy to miss on my old software if you got interrupted by phone or someone coming into the office during the payroll run. Option for cloud backup so can access data from a different location and still run payroll if snowed in and can't get to the office!

Cons: On fortnightly pay can only enter 1 x fortnightly figure - the staff are used to seeing 2 x weekly figure on payslip.

Recommendations to other buyers: If converting mid-year it takes a little longer to import data and check everything agrees than you think it will. If on weekly or fortnightly pay tie in conversion with tax month end.

Excellent product - does everything we need

Jan 31, 2017

Tomi Eni-Ibukun Akanle

Pastoral Assistant

RCCG Open Heavens Dundee

Philanthropy, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: We're a small charity with only 2 employees, and needed payroll software that is easy to use. BrightPay ticked all the boxes - we use the free version because we're only 2 employees. When we downloaded it, I participated in the online training course (also free), as I'm not a trained HR or payroll person. We've now been using the software for over 6 months and have never had any issues. I've never even had to contact customer support - it's been so good.

Pros: Easy to use
User-friendly layout

Brilliant Software for Small Businesses

Jan 30, 2017

Beate Simpson

Director

Spirit In Stirrups Limited

1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I'm a 'One-man-band' and BrightPay is a fantastic piece of software. It makes Pay Roll child's play every month. The customer service was superb and the representative talked me through the initial set-up process step by step. No matter how 'simple' my question may have been, I felt important and understood and definitely well looked after. I have recommended this product to all my business friends.

Recommendations to other buyers: Using this software couldn't be easier. Everything is self-explanatory really and the Telephone Customer Service is superb!

Comprehensive, simple and free.

Jan 29, 2017

Noel Popplewell

Proprietor

Noel Popplewell & Co

Accounting, Self-employed

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: A comprehensive software that is simple to use. As a small employer, I think this is an excellent product and it is provided free of charge until you have more than three employees. Produces all the documents you will ever need and includes the online filing facility.

Pros: Free and simple to use

Cons: None

Recommendations to other buyers: Try for yourself.

Easy

Jan 29, 2017

Helen Pease

Boss

Withyslade

Farming, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: At the moment I only have the free version but it has changed my life! It is so easy to use and I am hoping the auto-enrolment will be the same. My accountants have made out it is really complicated but from what I've managed to do so far it doesn't seem too bad!

Pros: Quick and easy. Tells you what to do

Cons: None so far

Recommendations to other buyers: I wish I had had this a few years ago.

Very happy with payroll software

Jan 28, 2017

Raymond Scullion

Self employed garage owner

RS Motors

Management Consulting, Self-employed

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I am new to real time paye and have found this to be perfect for my needs

Pros: Ease of use

Cons: " Newbies " to pay could do with an info page explaining how it all works

Recommendations to other buyers: Can highly recommend brightpay for your payroll needs

Payroll made easy

Jan 28, 2017

David Mead

Director

Atomic80 Limited

Mechanical or Industrial Engineering, Self-employed

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I required something easy to get to grips with on starting my own business and a search on the HMRC website listed BrightPay as approved software. Reviews found on the internet were positive so I downloaded the software for a trial period. Never looked back.

Pros: Easy to use
Clear and concise
Connects easily with HMRC
Excellent rates for micro-businesses

Cons: None to date

Recommendations to other buyers: With a free trial period, what have you got to loose?

Brightpay Review

Jan 27, 2017

Tony Corpes

Senior Partner

T & S Tree Surgeons

Construction, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: My accountant recommended me to BrightPay I have 2 Employees and was being hounded by my previous payroll provider to buy additional addons that I neither wanted nor needed. Plus an expensive annual fee. I did the Pension webinar with BrightPay which enabled me to action pensions for my employees without any costly Third party involvement. My previous payroll provider wanted high amount for their version of the same thing. Since using BrightPay I have not had to use the free support it really is very simple to use. My accountant has helped with advice on a couple of minor issues at the beginning but that aside I would and have recommended this payroll package to anyone.

Pros: Its free for small employers and easy to use.

Cons: Can't think of anything as yet

Recommendations to other buyers: Try it

Brightpay Software recommendation

Jan 24, 2017

Kay saunders

Accounts

C&E Plant Sales Ltd

Mechanical or Industrial Engineering, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I have to say Brightpay is a fantastic piece of software, ease of use, everything you could need to do your Wages, RTI, Auto-enrolment, keeps you up to date with everything that's happening so you do not miss deadlines for reporting vital information to HMRC avoiding nasty fines. Simply the best by far as we are a small business and haven't the time or know how with all that's what, helpful knowledgeable staff to offer guidance to all.....Thanks, Brightpay for making wages and reporting somewhat less daunting.

Pros: Everything you could need.

Recommendations to other buyers: Highly recommend at least looking at the demos online and see how easy it is to use and all the facilities it offers, once you get going you would wonder why you used anything else.

Transformed payroll

Jan 23, 2017

Katherine Boyce

Manager

Flexicare

Philanthropy, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

4
/
5

Features & Functionality

4
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: As a small charity with just 3 employees, using the HMRC tax calculator and creating our own payslips was time-consuming. Now payroll is easy and straightforward and payslips are professional.

Pros: Simple.

Better than HMRC basic pay

Jan 23, 2017

Leona Anderson

Practice Manager

Glenlyon Dental

Medical Practice, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: We have under three employees and previously used HMRC basic pay. We have used this system for the past four months and it's brilliant, does everything for you and it is so easy to understand. The video help is great too. Would recommend and have done so!

Pros: Everything is laid out in an easy to understand format.

Cons: None as yet.

Recommendations to other buyers: Go for it you won't be disappointed.

Lifesaver

Jan 20, 2017

Heather MacLean

Owner

Waggytails Dog Walking

Management Consulting, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: It could be renamed Payroll for Dummies, so easy to use, does everything you would expect and more.

Pros: Email payslips, expense reporting, this does it all for you! ease of use for a novice!

Recommendations to other buyers: This has saved me so much time, being self employed and doing it all myself. This software is invaluable!!

Bright Pay

Jan 20, 2017

Deirdre Grant

partner

Bike Paints

Management Consulting, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: When auto enrolment loomed I needed to find a software that was suitable for me and if possible free as I only employ 2 staff, I came across Brightpay, and can honestly say I have never looked back.

Pros: It is easy to use and if unsure the help session is easy to understand.

Cons: The only difficulty I had was at the beginning of auto enrolment as I have to manually create the file for sending the file to my pension provider but now that it is up and running it is ok.

Recommendations to other buyers: If you are considering BrightPay then don't hold back go for it.

BrightPay is PERFECTION.

Jan 20, 2017

Jenny Philpott

Administrator

Polyne Garage

Mechanical or Industrial Engineering, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: BrightPay is quite simply EXCELLENT!! I so wish I'd found them years ago!

Pros: BrightPay does absolutely everything I need, is so user-friendly and the customer support team are exemplary.

Cons: None.

Recommendations to other buyers: Change to BrightPay today!!

Very Bright!

Jan 19, 2017

Jane Knowles

Partner

R K & J Knowles

Construction, Self-employed

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I have recently started using Bright Pay to do my Payroll and love it! It is quick and simple to use and means I can do the wages in minutes. I have already recommended it to a number of friends.

Pros: Easy to set up and use.

Cons: The built-in payslip is not the best but is adequate for the job.

Recommendations to other buyers: Go ahead - it is really straightforward to use.

Great Payroll Package

Jan 19, 2017

Kevin McCallister

Chairman

Sedgley Conservative Club

Food & Beverages, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I've been using Brightpay since Real Time Information has come in its a great easy to use payroll package for a very reasonable annual cost I recommend any small business to use it.

Pros: Easy to use.

Cons: Its easiness to use.

Recommendations to other buyers: Don't hesitate go for the package.

Brightpay Software

Jan 17, 2017

Sarah Wells

Parish Clerk

Blundeston & Flixton Parish Council

Public Policy, Self-employed

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I have used BrightPay Software for several years now and have never had a problem in any way. It is always up-to-date and it always works. What more can I say

Pros: It is always up-to-date and it always works and it is free.

Cons: None

Recommendations to other buyers: I would have no worries about recommending this software to others

Great customer support

Dec 30, 2016

Stewart Warner

Window cleaner

Window cleaning

Consumer Services, Self-employed

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: Easy to use and very helpful email support. Would definitely recommend.

Pros: Simple to use

Cons: Haven't found anything yet

Feedback

Dec 23, 2016

Emma Robinson

Sole Practitiioner

Core Accounting

Accounting, Self-employed

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

4
/
5

Ease of Use

5
/
5

Features & Functionality

4
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: Great product - would recommend it!
Support is quite good, although rushed at times - maybe as it is free!

Pros: Easy to use.

EXCELLENT

Nov 30, 2016

Paul Morton

Managing Director

RJ Electrical Co Ltd

Construction, Self-employed

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I have found the software intuitive and easy-to-use with all the features I needed to run a successful payroll, including the recent introduction of the pension automatic enrolment scheme. I would certainly not hesitate to recommend this product.

Brightpay Review

Nov 28, 2016

Elaine Wright

Office manager

Ostreme Community Association

Philanthropy, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I have found Brightpay very easy and straightforward to use.

Pros: Easy and reliable

Cons: None so far

Recommendations to other buyers: Good easy system to use for your Payroll purposes

Brightpay

Nov 28, 2016

Rebecca Thorpe

MD

RFT Business Solutions Ltd

Marketing and Advertising, Self-employed

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: Great product, good value for money and fabulous support

Makes payroll so easy.

Nov 21, 2016

Simon Boulter

Owner

Aids4DailyLiving

Retail, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: In a previous larger business, I used my accountants to do all of my payroll. However, after selling up and setting up a much smaller business I decided to give Brightpay a go. Found it to be a really excellent system, and with only three employees - free!
Had I realised how easy it could be, I would have used it when I was employing 20 people (and saved a fortune).

Fantastic product

Nov 20, 2016

Ian Bremner

Treasurer

Airdrie Baptist Church

Philanthropy, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: Very easy to use - simple set up and reporting. Recommend strongly.

Pros: Easy to use
Good reports
Internet capability

Recommendations to other buyers: Definitely take a trial and i'm sure you will end up buying. Much better than Sage Payroll

BrightPay Payroll

Nov 19, 2016

Glenn Musson

Managing Director

GKM Accountants Ltd

Accounting, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I have been using BrightPay for 3 years. I am very happy with it. It does everything I require of payroll software. I have recommended it to several of my clients and they are also happy with the program.

Pros: Inexpensive. Does the job. Completely free for small payrolls.

Cons: None so far

Recommendations to other buyers: Download it and try it.

Dishonest and misleading practice on the free trial

Nov 16, 2016

Kabir A

Director

KBR Accountancy Ltd

Accounting, 51-200 employees

Used the software for: Less than 6 months

Source: Software Advice

3/5

Overall

3
/
5

Ease of Use

3
/
5

Features & Functionality

1
/
5

Customer Support

1
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: The software was okay, nothing to write home about. There is very confusing information about the way the software works. This is not a cloud solution, but they refer to the "cloud" a few times in the promotion. The software needs to be installed on a local device.
If you do try the trial software. Be warned, it will take your data and then lock it and not give you access once the trial is over.
The customer support team will then try and hold you to ransom to get your own data back! Best avoided

Recommendations to other buyers: Avoid - better solutions out there

Superb Payroll Software

Nov 13, 2016

Sandie Vivian

MD

1948

Management Consulting, Self-employed

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I had no real understanding of payroll when I started this product, but it 'walks' you through everything as you set up. I used the free version because the company was small, but there was loads of really good functionality.
I've only needed to ask for help twice and on both occasions the response was swift and answered my questions. I also like the fact that this is not on the cloud (yes, maybe a bit of a philistine!) and it can be backed up so if you have any issues your data is safe. RTI is great and always submitted really quickly and without any issues.

Pros: Easy set up, good support, great functionality, good reporting and payslip production, good employee database

Cons: Nothing

Recommendations to other buyers: Go for it! I researched a lot of products, tried a couple and never looked again after I found this one :)

Brightpay - for those people who want an easy to use payroll system

Nov 11, 2016

Ian Townson

Director

Green End Consulting Ltd

Management Consulting, Self-employed

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: Set myself up in business and needed some software to do my payroll for me. Brightpay is very easy to set up and use and does all the linking to HMRC etc so you don't need to worry about it. Easy to produce documentation as well. Not experienced a tax yearend yet but if it is easy as the payroll processing I will be a happy bunny.

Pros: It's ease of use.

Cons: Not experienced any problems so far

Recommendations to other buyers: Try it.

Superb

Nov 06, 2016

Charles Tyers

Owner/Director

Fenland Castings

Electrical/Electronic Manufacturing, Self-employed

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I use Brightpay for my payroll instead of HMRC as it has pay slip (HMRC does not) It also keeps me up to speed regarding Auto Enrolment. Brightpay is a doddle to use and far easier than the HMRC system it has more plusses than minuses, I would recoment it to anyone who needs to run a payroll system. It is easier and cheaper to use than Sage/TAS payroll which are mega costly.

Pros: The simple input for running payroll and the reminders generated about auto enrolment

Cons: None worth talking about

Recommendations to other buyers: Does exactly what it says on the box. Dead easy to set up and use.

VERY HAPPY

Nov 04, 2016

Clare Shambrook

secretary

D PENN

Farming, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

4
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: As HMRC have decided not to support Auto enrolment with their basic PAYE package I decided to move to Bright Pay a few months before my staging date.

Pros: Though it is very different visually to the HMRC BASIC PAYE software it was relatively self explanatory and easy to use.
I have had to ring three times for help - my call has been answered quickly and my query resolved equally fast.

Great tool for a small business

Nov 03, 2016

Jill Boyle

Hotelier

Guest House

Hospitality, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

4
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I've been using Brightpay for just over a year. It is very easy to use. When I struggle and have a problem, I call customer support. There's never a long wait and they take me very slowly through my problem to a solution

Pros: An all in one package

Brightpay Review

Nov 02, 2016

Haydn Henderson

Director

Pangea Recruitment Limited

Management Consulting, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I've been using this product for free (no catch 100% free) for my small business (2 employees) since HMRC introduced mandatory RTI. To be honest it has been a lifesaver as we just didn't have the budget or the necessity to have a huge payroll system. It even incorporates the HMRC mandatory (another one!) pension scheme - although I am yet to activate this personally but I'm sure it will be as easy as the other aspects of Brightpay.

Pros: It's free and easy to use, a few clicks and our payroll and RTI reports are completed and submitted to HMRC - leaving us free to run our business.

Cons: I can honestly say I haven't found any problems or "cons" so far.

Recommendations to other buyers: Get this! even if you don't meet the criteria for a free licence.

Horseshoe Garage.

Nov 02, 2016

Phyllis London.

Admin.

Horseshoe Garage

Mechanical or Industrial Engineering, Self-employed

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I am 80 years & still running the office for the boys, I hate computers ! but I found it much more user friendly than the Government programme.
However, I have registered with NEST, the one employee, who is eligable. When I click into Enrollment Summary, a message appears saying 'No employees have been enrolled in this scheme'. No contributions have been made. When I click on NEST Schedule, 'Enter manually', I don't know how to. Also, NEST
Reference. Do they mean NEST ID. I have that.
I don't know when I need to start paying. 2 dates have come up, 1st December. 2016, and 31st December, 2016.
I know the amounts, do I need to set up D.Debits from the Business account, for their share ? Also the employees personal bank account, that will make it easier if he changes employment, or will it be deducted from his salary each month.
I hope you can help, I find it quite a headache.
Kindest Regards, Phyllis.

Pros: Easy to understand and use.

Cons: Government Pension Scheme.

Recommendations to other buyers: You will not find a better one.

Review

Nov 02, 2016

Katriona Smith

Bookkeeper

Boyce & Co

Legal Services, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

4/5

Overall

4
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I think this is a great product very simple with all the extras built in easy for a one stop package for paying your staff. I have just found one or two things more difficult when setting up, like linking to the pension provider etc. Then having called customer support I was given the help required quickly and efficiently. Overall I have had a good experience and have recommended this product to others, I also use it in other places that I work.

Pros: Simplicity easy to transfer the required details over to HMRC or chosen pension provider!

Cons: Some difficulty with the set up and setting up to transfer to pension provider specifically

Recommendations to other buyers: If you have a problem call customer support they are very helpful and efficient, also ensure that any details used for transferring data to pension providers needs to be exact!

Brightpay review

Nov 01, 2016

Catherien Wainwright

Director

CMW Business & Accounting Solutions Ltd

Accounting, Self-employed

Used the software for: Less than 6 months

Source: Software Advice

4/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

4
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I use the one-company free version and for free it is absolutely brilliant.
I find it very easy and intuitive to use (especially as I am not a payroll expert)
The integration with HMRC is problem-free - never had an issue (unlike other cloud based solutions eg Xero).
Master data maintenance is also very easy to use and the reporting is comprehensive.
I would rate this 4.5 out of 5 overall (sadly it wouldn't let me select 4.5)

Pros: the reporting function and ease of use with FPS/EPS integration
Free version

Cons: I should like CIS reporting included in free version

Recommendations to other buyers: I would highly recommend

Review of Brightpay

Nov 01, 2016

Liz Crossley

Owner

Liz Crossley Farm Services

Farming, Self-employed

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: Since discovering Brightpay 2 years ago, I have introduced it to 6 of my clients and have now agreed to take on a Payroll Bureau on the basis that I can use Brightpay for this purpose. It allows me to use sub contractors easily in order to process the payrolls and exchange information very easily. The set up process has been surprisingly easy and the support from Brightpay has been excellent

Pros: Programme easy to understand. Help pages very straight forward and easy to understand . Support line well staffed and e mails are responded to quickly. The cost of the programme is very good especially for SME's where only 2 or 3 staff but with full AE obligations to comply with.

Cons: Very easy to end up with a duplicate copy of the same payroll on your PC. Quite easy to replicate a salary increase which can result in an overpayment in the next month if not carefully checked.

Recommendations to other buyers: Use is and enjoy using it. My 21 year daughter is going to be able to work for me while at Uni, thus helping me and also earning herself some cash./

Simple to use and easy to get going

Nov 01, 2016

Carl Thomas

Director

Codality Ltd

Computer Software, Self-employed

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

4
/
5

Ease of Use

4
/
5

Features & Functionality

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I was contemplating using the HMRC basic PAYE tools for my new one-man business but past experience put me off. I found BrightPay after researching alternatives and have been using it for a few months now with no problems at all. I wouldn't say any accounting task is an absolute pleasure but it has become an easy activity and something I don't worry about any more.

Pros: Simple GUI, quick to set up, good facilities to send data to HMRC.

Cons: I've been caught out once or twice when the current month has moved forwards automatically. It's very easy to scroll through the months once you realise this.

Recommendations to other buyers: Try the free version, it's quick to get up and running.

Brightly Software

Nov 01, 2016

Nick Grace

Director

Elderberry Construction Ltd

Construction, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

4/5

Overall

4
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: Easy and quick to install and use. I only use the very basic functions but it works for me. Currently use for free as small company but have paid for in the past and still very good value.

Pros: Easy to use. Excellent phone support

Cons: None that I've found

Recommendations to other buyers: Give it a go and save on accountant fees

An Ideal, easy-to-use Salary Package

Oct 31, 2016

James Tuke Tuke

Managing Director & Head of Training

Thurston Helicopters Ltd

Management Consulting, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: We are a small business with under 3 employees but this package will work with much larger enterprises than us but for us it is free to use which is excellent. We will soon be having to provide pensions and the package covers this as well and reports all RTI data to HMRC automatically. I can't recommend it more highly

Pros: The fact that it's free for small SMEs

Cons: None really now that printing bugs on the previous version have been eliminated

I have recommended this software to all friends with small companies

Oct 31, 2016

Giles Giffin

Director

Giffin Consulting

Management Consulting, Self-employed

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I stumbled across this software by chance and the reviews looked good - I wanted a cheap payroll package for a company with 1 employee, I am financially literate but technology illiterate.
It took a very short time to set up, once I had found the relevant passwords from my UK government gateway account. Monthly it takes me a matter of minutes to do all necessary reports, filings and print outs; year end is almost as simple.
I had a query re the software at the fiscal year end, which their help desk responded to immediately and led me through what to do.
really this seems about as simple as you could hope for.

Pros: User friendly system. Free for small companies. Great support

Cons: Payroll tax and HMRC reporting is always going to be worrying unless you an expert, so as with any system I am nervous in doing my returns.

Mr

Oct 30, 2016

Jonathan Plant

Director

First Service Financial Ltd

Insurance, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: Very few problems - it just does what it says on the can. Prints and emails payslips - including logo on printed payslips, and sends RTI information to HMRC.

Pros: Simplicity and ease of use.

Cons: Would be even better if you could link to Accounting Software.
An improvement would be to add P11D functionality and link to HMRC for this.

Recommendations to other buyers: A good marketing offer is that it is free for 1-2 users. Well worth trying it out.

WHY DID WE WAIT

Oct 30, 2016

BRIAN ELSMORE

DIRECTOR

GNOSALL GIFTS LTD

Retail, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

4
/
5

Ease of Use

4
/
5

Features & Functionality

4
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: AFTER YEARS OF LETTING OUR ACCOUNTANTS COMPLETE OUR PAYROLL AS WE FELT IT WOULD BE TIME CONSUMING TO CARRY THIS OUT BY OURSELVES, ESPECIALLY WITH THE GOVT. REQUIRING R.T.I. WE WENT WITH BRIGHT PAY.
WE FOUND THE SYSTEM EASY TO USE, AND FEEL MORE IN CONTROL OF OUR OWN BUSINESS.

Recommendations to other buyers: OUR REVIEW TITLE IS "WHY DID WE WAIT" MY ADVISE TO ANYONE CONSIDERING RUNNING THEIR OWN PAYROLL IS SIMPLY THIS.....
DO IT NOW WITH BRIGHT PAY. WE HAVE SAVED HUNDREDS OF POUNDS ON OUR EXPENSES TO OUR ACCOUNTANTS. BUT MORE IMPORTANTLY FEEL THAT WE HAVE A GREAT PARTNER IN BRIGHT PAY HELPING US IN OUR PAYROLL NEEDS.

I can do it

Oct 30, 2016

Darren Tickle

boss

Audio Tech Technical Services Ltd

Transportation/Trucking/Railroad, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: It is Very easy to get started and to use . i dont use many of the features as I just need the main pay package. My accountant has not picked up that iv made any mistakes so the credit must go to the Bright pay package as its certainly not me.

Pros: Easy, When Iv had any problems the help line has assisted me .

Free version

Oct 29, 2016

Peter Roe

Director

Proetec ltd

Computer Software, Self-employed

Used the software for: Less than 6 months

Source: Software Advice

4/5

Overall

4
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: Been using the free version for several years now and it has never let me down. Had some small issues which are usually related to me guessing how it works and the support has been excellent solving my problems. Does everything I need as a 1 man band.

Pros: Ease of use and support.

Cons: Online help is a bit limited

Recommendations to other buyers: Always raise a support question if you can't find the answer two any issues with the help. The turnaround from support is impressive considering I am use a free service. If I hade more people in my company I would certainly pay for this software.

Brightpay

Oct 29, 2016

Nick Weate

Director

Poolfield Accounting Services Ltd

Accounting, Self-employed

Used the software for: Less than 6 months

Source: Software Advice

4/5

Overall

5
/
5

Ease of Use

4
/
5

Features & Functionality

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: Quite easy to set up and then straightforward to use. Set up instructions were much clearer than alternative products I looked at.

Pros: Ease of set up and use.
Clear instructions.

Cons: None as yet

Fantastic system

Oct 29, 2016

Charles Crawley

Owner Manager

Boston Lodge

Hospitality, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I've been using brightpay for about 3 years now and can thoroughly recommend it. It is intuitive to use and if you run into any problems, just email their team and they will sort it out very quickly, I mean, they really don't keep you waiting. They don't rest on their laurels though, they are improving this extremely good payroll system with improved functionality all the time. Give it a try, individuals and accountants who operate payroll for clients will be very happy with this highly efficient system.

Pros: Brightpay is free to use if you only have a few employees but I would gladly pay if they introduced a charge.

Cons: Nothing to dislike.

Fabulous customer support via e-mail

Oct 28, 2016

Robin Wyatt

CEO

Robin Wyatt Vision Ltd

Philanthropy, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

4/5

Overall

3
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

4
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: We were attracted to this service principally for price reasons. For now, we only have one staff member, and it's free without limitations for up to three employees. Doing payroll for the first time is a bit of a learning curve, and we were a bit peaved to find that we didn't get a response when we tried to contact support via the web form. However, when we tried via e-mail instead, we found that we got very thorough, rapid and personable support.

Pros: - Free for the first three employees.
- Very attentive customer service via e-mail.

Recommendations to other buyers: Don't use the web form for getting in touch with support staff.

Small Bsiness Payroll Software

Oct 28, 2016

Paul Hamill

Senior Consultant

CHKR Ltd

Computer Software, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

4
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I originally did some research into payrol software suitable for a small business that would also grow should the compant need this.
BrightPay also satisfied HMRC requirements for their reporting purposes.
The decision was something of a 'no-brainer'. The software is updated regularly to keep pace with changing legislation/HMRC requirements.
On the one occasion I needed support, this was available immediately by telephone. The resolution was immediate and all the more impressive as it was free - really free, no strings attached.

Recommendations to other buyers: BrightPay offer a solid product, backed by great support, with a host of functionality as standard. Try it!

Does what I want it to do

Oct 28, 2016

Sebastian Swana

Director

Exeter Tutors

Primary/Secondary Education, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: We've been using Brightpay for about 5 months to do our HMRC submissions. It has lots of features we haven't explored yet, but most seem intuitive and the the system seems to work very well.
The one time I had to contact customer support they were able to respond quickly and their advice was straightforward.

Pretty good software

Oct 27, 2016

Gerard Garcia

Consultant

cm2v Ltd

Banking, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: Easy to use intuitive application, structured in an orderly way to walk you through the process of your payroll. Regular updates.

Pros: simple, fresh look & feel, process driven menu

Cons: NIL

Recommendations to other buyers: If you want to manage your payroll without a worry, use brightpay

Really good software

Oct 27, 2016

Bharat Shah

Director

Learning Academy Private Limited

Primary/Secondary Education, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: Have been using this since more than a year. Ideal for small business with simple requirements. Very easy to set up first time and the year end transition was quite seamless. Quite impressed with this software (meets HMRC's requirements for a small business).

Pros: Very easy to set up, easy to run, RTI filing is quite seamless, reports (including payslips) generated have professional look and can be customised (using company logo).

Cons: Perhaps could be linked to calendar for reminders.

Recommendations to other buyers: It is free for up to certain users, otherwise good value for money.

Top Payroll Software

Oct 27, 2016

Steve Barker

MD

Bankfield

Management Consulting, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

4
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: Great software for small business use, easy to use and complies with HMRC

Pros: simple and low cost

Cons: None

Recommendations to other buyers: give it a go!

Great piece of software and straight forward to use

Oct 27, 2016

David Freeman

Director

DNF Ltd.

Telecommunications, Self-employed

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

4
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: Having struggled with HMRC tools for a while I chose to use BrightPay and it has been so easy to use. This is now my second year using it and it takes me minutes to complete my payroll.

Pros: Executes payroll in a simple and effective way. Produces payslips and summaries.

Cons: It took me a while to see how to change the small business relief allowance and update that to HMRC when I became unable to claim for it.

Recommendations to other buyers: Very simple, accurate and effective, does PAYE in minutes and if you are a small enough business then you can run the free version.

Bright Pay

Oct 27, 2016

Colin Pitman

Chairman, Board of Charity Trustees

Lincolnshire Rural Activities Centre

1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: Just to say the system is easy to use, it does what it says on the packet and if there is something that you don't understand it is so easy to work through the system and get it sorted

Pros: Ease of use and functionality. Doesn't feel that if you do something you shouldn't, that the whole world will crash

Cons: Not had a problem, which is very refreshing and builds confidence in the system

Recommendations to other buyers: Use it>

BrightPay is brilliant!

Oct 27, 2016

Kristina Studzinski

Owner

Off the Line Vineyard

Farming, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

4/5

Overall

4
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I run a small developing business and this is the first time I have operated payroll. I had concerns that payroll operation would be time-consuming and difficult but BrightPay has been so easy to use and creates professional looking payslips and forms. I have saved myself the costs of employing some one else to operate payroll and now understand everything thoroughly.

Pros: Very simple to use and fantastic customer support.

Great software and support

Oct 27, 2016

Jon Skinner

Director

Stabat Limited

Management Consulting, Self-employed

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: As a small business keeping costs down is in important and as currently only one employee the software is free. I had a problem on first set up and the support was fast and really excellent and much better than my experience with other software companies. If I manage to grow my business and take on extra staff I will definitely stay as a paying customer.

Pros: Clear and simple and full features available even as a non-paying user and the excellent support was also free

Cons: None that I have encounted

Recommendations to other buyers: My experience has been first class and I have recommended it several times and they have also been pleased with the software.

Comparison with Sage payroll

Oct 27, 2016

sue norman

Director

Masterclass Solutions Ltd

Hospitality, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

4/5

Overall

4
/
5

Ease of Use

4
/
5

Features & Functionality

3
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I have used sage for many years and am comparing it with that. I think it works very well. Once I got used to it it is very easy to use. I do not use all the features as I only have a small number of employees but on the whole I would recommend it.

Comments: Good for payroll. Attractive and easy to use. Unfortunately we cannot get to work so well with Nest pensions. Amounts payable vary with Nests some months and we have never been able to upload to Nest via BrightPay.

Pros: Good for just payroll.

Cons: We have never been able to upload to Nest via BrightPay for pension payments. Always have to enter manually on Nest website.

Recommendations to other buyers: Nest do not want payments when BrightPay said the first payment was due after setting up the pension. Be careful when starting off on a pension scheme.

Payroll Software

Oct 26, 2016

Sue Middleton

Director

Quest Aerospace

Mechanical or Industrial Engineering, Self-employed

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

4
/
5

Features & Functionality

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: Very easy to use once set up. Can also keep records of employees. All very automated but allow a bit of time to set up which also entails registering with hmrc.

Pros: Very quick and easy

Recommendations to other buyers: Need to set up your hmrc account and get user id and pwd before you can use rti. This can take around a week asxyou need an authentication code which is sent in the post so plan aheaf. Brightpay then logs in and submits the info for you when you nake the request using their software

Great product

Oct 26, 2016

Christopher Macrae

Co-Director

The Works M&B Ltd

Construction, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: Simple to use in every day operation. Reduces my workload and saves me time. Incredible its free as we are only classed as two employees. A must product

Recommendations to other buyers: take up the free trial, you wont look back

Employer with one employee

Oct 26, 2016

syeed ahmed

General Practitioner

NHS

Self-employed

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: I have been using Brightpay for over 3 years to pay our childrens nanny. It is free as only one employee very user friendly.