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yes he is right!!! ask yourself this,,,,after 9 years have you had your money worth out the dryer yet? and the washer???
go on treet yourself,,,buy a new lot,,,you know you wont to?
and what a slap in the face for all your friends,,,"look what i got!"
rasssssp!

The problem is the water inlet valve has failed. Although it is only the
cold water the whole valve needs to be replaced. There are 2 solenoids
on the valve 1 for cold 1 for hot the cold water solenoid has failed.
The reason it works in the softner is it uses a separate solenoid to let
water in there.

I just had the same problem last week Aug 1 2009 on our WFK 2401 purchased in 2001

If you hear no motor spinning when it should then it's somethingwith the motor. If you hear motor spinning, esp spin cycle, butthe drum doesn't spin, then probably broken belt ($30 part).

Since I work on cars (this is very much like an alternator+belt) and wanted to avoid a $100 service call (just to come to house) andat least try for a quick fix before buying a new washer, I opened the back, confirmed belt looked ok, so triedreplacing the brushes in the motor, and it worked.

For a good description on how to do this seehttp://dossy.org/2007/05/lots-of-miles-on-our-bosch-wfk2401uc-washer-motor/I took some pics, and time permitting will post more detailsto this dossy site to help fellow owners. I purchased the brushes at partstap.com for $50 (incl tax+ship)

Sounds like an electronics problem. Get a Bosch repair person to look at it. Hopefully, they can reset the computer inside. Otherwise, it's a part that costs more than $200, as I recall, plus too much to do the work.
Bosch's 1-800 person once advised me to unplug my washer - a model 2401 - for a half-hour as a way to reset the electronics. You might try that.
Pray to the appliance gods.
Maybe your machine is still under warranty. Trouble is, you'll probably have to wait for days until an authorized, over-priced repair person comes to visit. Bosch is way behind in service levels here in the U.S. They know it, but it's not worth their time or money to fix, it seems. A long story ....