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Keeping managed services relationships healthy

Understanding your customer and what is driving their business is all that is required for good business relationships. If you can show your customer that you understand them and their business. Evidence, objectivity, transparency, and accountability contribute to the success of the managed services relationship. More important still is the quality of experience you offer your customer in how that information and those behaviours are delivered.

ServiceFrame is software enabling behaviour, insuring good performance, and delivering accurate and appropriate information to underpin the business. It is a commitment to the customer reflecting the values and capability of the Service Provider. We care about this and invest in tools and process to do it well.