Job Description

What is the job?

We are looking for a Dutch speaking Technical support agent to support mainly corporate clients with a range of hosting and server issues. Please note the technical issues are not basic problems like password resets and you will receive calls from people with strong IT knowledge themselves like internal helpdesk or system admins. The Dutch Technical support agent will as well prepare technical documents and monitor company forums to provide customers with updates and advise. Please note that in this Dutch job you will be required to support English calls and emails as well.

Who is our client? Careertrotter is delighted to work for this growing IT company who have offices all over Europe and beyond. Our client is offering a range of IT and Data solutions that are highly in demand. They have established an office in the city centre from where they provide Dutch technical support and English technical support to a range of SME clients. Due to growth, they are now looking to expand their Dutch technical support team in Dublin.

Who are we looking for?The ideal candidate is near native Dutch with excellent English and has a degree and/or back ground in IT. Ideally you have knowledge of the following technologies and solutions; GNU/Linux, HTML, virtualization, POP or SMTP etc. In addition, you have some experience as a Dutch 1st line support agent in Dublin. Besides all of that, we are looking for a person who has excellent soft-skills as well and who can explain a technical issue in layman's terms.

Where is this language job based?This Dutch Technical support job is based in Dublin. In fact it is based in the city centre and within close range of Dart and Luas stations. So regardless of where you currently work or live if you are looking for a Dutch technical support role in the City centre there is no better place to be than with our client.

Interview process and salaryOur client will conduct face-to-face interviews as well as a technical test. Salary ranges between €24 to €28K depending on experience and our client offers pension and healthcare insurance after the probation.