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We checked in exhausted having driven 13 hours to pick up a family member from the hospital. The room was hot. The air conditioning never made the room less than a balmy 78. The handle to the bathroom was broken. The toilet was disgusting and...More

Thank Yolanda C

Response from FrontDesk_GM, General Manager at Inn of AmericaResponded September 14, 2017

Dear Yolanda,
Feedback from our guests is always appreciated as it helps us improve our operations. We're sorry to hear that your room was not suitably cleaned prior to your arrival and the A/C did not function as it should. What you experienced is not...More

I checked into the hotel at 11:30pm on Saturday, July 15, and paid cash for my room. This required me to make a $12.00 "key" deposit, which meant I had to return the two room entry cards at 11:00AM to get my deposit back. Check...More

Thank barbarajean974

Response from FrontDesk_GM, General Manager at Inn of AmericaResponded July 20, 2017

Dear Barbara,
Please accept our sincere apologies for the inconvenience you experienced during our check-out process. We strive to provide our guests with smooth and efficient service, and we regret that your experience with our deposit system was not a positive one. We will discuss...More

Its a cheap hotel so there is not much to expect. Buy it was worst. Dirty, non smoking rooms smell like a chimney, there are bugs in the rooms. Front desk looks just like the rooms. Over priced for the conditions.More

Thank Javier P

Response from FrontDesk_GM, General Manager at Inn of AmericaResponded April 24, 2017

Dear Javier,
Thank you for taking the time to give us constructive feedback on your stay. We are saddened to hear that you had a negative experience at our hotel. We apologize for the conditions that you encountered during your stay. We will talk to...More

We stayed for one night and were glad it was not longer. The room was OK but dated and dingy. I have seen better rooms at half the price. At the check in desk , I felt like we were at the "Bates Motel". The...More

1 Thank Rick L

Response from FrontDesk_GM, General Manager at Inn of AmericaResponded April 6, 2017

Dear Rick,
We strive to provide all of our guests with clean and comfortable accommodations at a great value, and we are disappointed to see that you did not enjoy your stay or the value we provided. We apologize for the noise outside of your...More

This was very noisy and next to busy road. Sharon was the absolute best at the front desk and was very accomadating. This motel could be cleaner. It was convenient to locate and near lots of shopping and restaurants.More

Thank Henry G

Response from FrontDesk_GM, General Manager at Inn of AmericaResponded April 3, 2017

Dear Henry,
We appreciate you taking the time to share feedback about your stay with us. We'll be sure to commend Sharon for the excellent service she provided. It's our goal to make sure our guests have clean, quiet accommodations, and apologize for not meeting...More