First Timer’s Guide

Where is Zeiders American Dream Theater located?

We are located at 4509 Commerce Street in the Town Center area of Virginia Beach. We are located on the second level at the corner of Commerce Street and Market Street.

Where should we park?

Town Center offers plenty of FREE parking both on the street or in multiple garages. Check our Parking Map to see the closest parking garages to the theater.

What should I wear?

We just ask that you come fully dressed and comfortable. With the way Virginia’s weather is, it doesn’t hurt to bring a sweater just in case!

What happens if I encounter an emergency and miss my performance?

We understand life happens and it may include missing your scheduled performance. Some shows run for a limited amount of time, and rescheduling your tickets may be difficult. Please contact us and we will do our best to accommodate your situation.

I forgot my tickets at home! What do I do now?

When you get to the theater we can reprint them for you free of charge and get you checked in with no added stress.

The weather is terrible! Will you cancel a performance?

The show must go on! Unless the city officially closes roads to non-essential traffic, all performances will continue as scheduled, regardless of weather conditions. In the event of a show cancellation, the cancellation information is posted on the homepage of our website. We also call and/or email patrons with tickets to the cancelled performance, so please make sure we have your correct contact information.

What’s the best way to show my enthusiasm for a show or artist?

Feel free to applaud, whistle, yell “Woo-hoo!”, or shout out “Bravo!” when the show or artist does something you love. Enthusiastic displays of appreciation are always welcome, although it’s customary to wait for an appropriate opportunity. If you’re not sure when that is, just follow the crowd. (You can boo or hiss if you really hated something, too, although that’s unlikely to make you any new friends.)

Should I bring the kids?

Some shows contain adult themes. Before bringing children, make sure that the show is appropriate for their age or maturity level. Consider reading a synopsis on our website, and check with our staff if you aren’t sure. No babes in arms please.

How safe is it to buy our tickets online?

Very safe. Our secure server software encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. The encryption process takes the characters you enter and converts them into bits of code that are securely transmitted over the Internet. Our staff cannot see your credit card information. Should you run into an issue with your credit card online or unauthorized charges, please don’t hesitate to contact us.