Which invoices can I pay online?

Once you set up an online payment to Waterloo Region with your bank, you can pay:

Waterloo Region Finance Invoices

Waterloo Region Housing

Waterloo Region Sunnyside Home

Waterloo Region Community Alzheimer's Program.

Each payee category has its own Unique Identifier, which will be printed on each invoice (see examples in the chart below).

If you receive invoices from more than one area of the Region, you must set up a separate payee category for each area. For example, to pay an invoice for Sunnyside Home - Long Term Care and an invoice issued by the Finance Department, Waterloo Region Sunnyside Home and Waterloo Region Finance Invoices must be listed as separate payee categories.

Payee Categories

(Invoices You receive from:)

Unique Identifier

Waterloo Region Finance Invoice

Customer Number

(Axxxxxx)

Waterloo Region Housing

Tenant Number

(txxxxxxxx)

Waterloo Region Sunnyside Home

Resident Number

(xxxxx)

Waterloo Region Community Alzheimer's Program

Client Number

(CAP xxxxx)

How do I set up online payments?

Log in to your bank's website, follow the instructions to add Waterloo Region as a new payee, and include your unique identifier (printed on the invoice). You are now ready to make a payment.