Knowledge base

Strange characters and question marks appear in MS Word when a new document is exported.

Modified on: Tue, 30 Aug, 2016 at 1:11 PM

If you are seeing characters like Â, â€™ or other strange Latin letters where spaces and punctuation should be, first check your version of Word (Help/About). Then:Word 2002 - Go to Edit/Links in the Word doc. Select all graphics in the list and Break Link button (on the right).

Word 2007 -
Go to File/Info tab. Under 'Related documents' on right side of the
screen click 'Edit links to files'. Select all the images and click
Break Link.

Word 2010 - Go to File/Info tab. Under 'Related
documents' on right side of the screen click 'Edit links to files'.
Select all the images and click Break Link.