Utility Bill Assistance

If you are facing a utility shut-off or are low on fuel supplies, GLCAP can help. We can help provide assistance with utility payments, including help during the winter months through the Emergency Home Energy Assistance Program (EHEAP), and help during the summer through the Summer Crisis program.

Notice on Appointments

Please note that due to the GLCAP will be suspending in-person appointments for the Emergency Home Energy Assistance Program (EHEAP) in accordance with widespread safety measures to prevent and delay spread of the coronavirus. Those seeking assistance should still schedule an appointment using the link below or by calling 1-888-441-4327. Appointments will be conducted via a phone call from our utility assistance staff. Documentation listed will still need to be provided to GLCAP to receive assistance, and can be provided via fax, email or drop off.

Emergency Winter Heating Assistance

The Emergency Home Energy Assistance Program (EHEAP) is available November through March to provide utility bill assistance for electric and heating bills. EHEAP can help you avoid a utility shut-off, reconnect a utility, or provide bulk fuel supplies such as propane, wood, and kerosene for households with less than a 25% bulk fuel supply.

The service is available for eligible residents of Ottawa, Sandusky, Seneca and Wood counties.