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Quality Sticklers

BMS is ISO-Certied – Who Cares?

“Blow Molded Specialties is an ISO-certied company” sounds very dry and formal, so we decided to share what it actually means to the people at BMS. So a bunch of us – Tom Boyd (President), Antonio Soares (Quality Manager and Production Manager), Sarah Cook (Marketing Manager), and Avril Cook (COO) – got together and had a conversation about ISO and BMS: the good, the bad and the ugly. We’ve distilled that rather passionate hour-long conversation into a series of questions and answers that represent why ISO is so important to us, and why it should matter to you as well. Continue reading bms-iso-web-2016…

3

Obsessive Project Management

Leading the Way with Our Value Development Process

Our quality management system is ISO 9001-2008 certied, and our Value Development Process (VDP) is part of that system. But we insist that it be more than that. To us, our VDP means no surprises for clients, no miscommunications or misunderstandings, and no disappointed expectations. It’s crucial that we be completely up front with our clients, whether we can or can’t give them what they need. Continue Reading 8 Steps to Success 8steps…

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Old Fashioned Customer Service

You Matter To Us

We will:
Show up on Time
Do What We Say
Finish What We Start
Say Please & Thank You