An account manager is meeting with a customer who is interested in a Cisco IP Communications solution. Thiscustomer manages a large enterprise campus and three small branch offices. Which Cisco CallManagerExpress feature should the account manager discuss with this customer?

A potential customer has several global offices, including one in North America, two in France, and one inGermany. This prospect is investigating cost-effective voice mail and auto attendant, and has asked for yourrecommendation. What application would best meet the needs of the customer?

Cisco Unity Express

Cisco CallManager

Cisco Unity

customized XML applications

You require an easy-to-use, web-enabled tool to demonstrate to a prospective custo...

You require an easy-to-use, web-enabled tool to demonstrate to a prospective customer the benefits of aconverged network in terms of productivity enhancements and real estate savings. Which tool should you use?

Cisco ROI analysis

customized hurdle rate analysis

Cisco CNIC

business case from the industry of the prospect

The operations manager of a potential customer is concerned about implementing a V...

The operations manager of a potential customer is concerned about implementing a VoIP solution because ofthe possibility of interoperability issues with existing equipment. Which differentiator would be most appropriateto position a Cisco IP Communications solution against competitors?

Cisco IP Communications solutions are based on tested and verified designs that ensure the tightintegration of all equipment and applications, enabling customers to migrate slowly to completeconvergence and retain legacy equipment and existing applications.

A Cisco IP Communications solution offers investment protection for a large installed base, as well asretention of legacy equipment.

Proprietary software and IP phones are often used to enable an existing PBX system for IP-basedcommunications, locking the customer into using specific products indefinitely. With a Cisco solution, PBX-enabled devices can be used on the network.

Together, which two products provide a complete solution for the SMB or enterprise...

One of your potential customers has concerns about choosing a Cisco IP Communications solution because,according to the competition, IP telephony solutions cost more than they are worth. Which strategy would bemost appropriate to defuse this concern?

Unlike traditional office environments where voice and data are separate, Cisco IP Communicationssupports the idea of a converged network where the telephony and IP components are integrated.

Cisco IP Communications solutions are based on tested and verified designs that ensure rapid ROI. Ciscoor its IP telephony specialized channel partners can also customize these solutions to meet businessdemands and realize cost savings resulting from existing equipment or applications.

An IP-enabled PBX inevitably reaches a point called the golden phone, at which an addition requires morethan just a phone. In fact, it requires a card to support the phone, and possibly a new shelf of a cabinet tohouse the card. These upgrades end up being very costly and offer the customer no flexibility to implementnonproprietary solutions in the future.

With low operating and capital costs, a Cisco IP Communications deployment will pay for itself in 18 monthson average and will provide an average annual savings per user of US$334. The drivers of the ROI aredetermined by the unique network circumstances of the customer, such as the speed of migration, theremaining life on the PBX, and the extent of the data upgrade.

When used together with Cisco CallManager Express, Cisco Unity Express provides a ...

The finance manager from a prospective client organization has expressed an interest in improving businessprocesses and making intelligent business investments in technology.The marketing manager is eager to improve lead generation and distribution, and the IT manager would like tosimplify network management and streamline the delivery of end-user support. Given this scenario, whichbusiness driver is most appropriate to sell a Cisco IP Communications solution?

reduce operating costs

improve business processes

improve business development

improve asset utilization

If a customer is specifically interested in reducing the cost of IT overhead, whic...

A potential customer has just described its system, which includes equipment that connects its users, providesmany advanced services, connects to the PSTN, and is owned by the phone company. Which of the followingsystems does the customer most likely use?

PBX

packet-switched network

Centrex

key system

Which answer would be most appropriate if a potential customer asked how to protec...

Which answer would be most appropriate if a potential customer asked how to protect against viruses andattacks if Cisco IP Communications shared its data network?

Cisco recommends purchasing CSA for all of your Cisco CallManager servers. This proactive software usesleading-edge behavioral technology to detect and prevent attacks before they cause damage.

Because security is only a concern if you do not purchase the Cisco Self-Defending Network, Ciscorecommends adding the Cisco Self-Defending Network to your integrated solution.

Cisco network security policies are an integrated part of Cisco IP Communications. A set of guidelines andsoftware services can be implemented to secure against virus attacks, services attacks, hackers, and IPphone attacks.

Security is not a concern with Cisco IP Communications. Most viruses and attacks only affect the datanetwork

An account manager is meeting with a customer who is interested in a Cisco IP Comm...

An account manager is meeting with a customer who is interested in a Cisco IP Communications solution. Thecustomer needs to support a variety of analog devices, voice mail, auto attendant, and 200 users. Whichsolution should the account manager discuss with this customer?

a full Cisco CallManager solution

Cisco CallManager Express with Cisco Unity Express

a full Cisco CallManager solution with Cisco Unity

Cisco CallManager Express

You are meeting with the IT manager of a firm that is planning to use a Cisco 3845...

You are meeting with the IT manager of a firm that is planning to use a Cisco 3845 Integrated Services Routerwith Cisco CallManager Express. The customer plans on deploying 100 Cisco IP phones to start. How manyadditional Cisco IP phones will be supported by this solution?

20

140

44

100

The IT manager of an enterprise firm is deciding whether to purchase licenses for ...

The IT manager of an enterprise firm is deciding whether to purchase licenses for Cisco CallManager Express.The typical branch site in question has 50 analog phones and keeps 10 IP phones for the dynamic needs ofsalespeople who might come in as needed. Will Cisco CallManager Express support the number of analogphones and IP phones described, and what are the maximum analog phones and IP phones possible?