Founded by warranty experts with over 50 years’ experience, ARW brings peace of mind and savings for any type of RV, from diesel engine Class As to travel trailers. Our award-winning administrative team works hard to bring you reliable coverage and great service.

FREQUENTLY ASKED QUESTIONS

RV repairs can be expensive. Our warranties offer peace of mind by covering those repair costs and getting you back on the road.

We cover all the essential mechanical components, systems, and appliances that keep your vehicle functioning, from the motor (we cover gas and diesel engines) and transmission to the septic, refrigerator, AC, water heater, fresh water system, slide-outs, and more.

How common are breakdowns?

An RV has all the potential issues of a house and a vehicle, so it's no surprise that even well-constructed units commonly suffer mechanical failure.

RV manufacturers don't have the ability to build every item themselves, so they purchase many of the systems and appliances from third party companies, which can cause quality control problems in even top-of-the-line models.

Approximately 30% of RVs will break down within two years of use. Almost 80% will need repairs by their fifth year of operation, and almost all will break down within ten years.

Why should I choose ARW?

Here are a few quick reasons why we think we're the clear choice for RV owners:

We are a partner, not just a broker, with our plan administrator. This means we work closely with them to ensure that customers receive the coverage that they purchased as quickly, conveniently, and transparently as possible.

Our plans are backed by an A-rated insurance company.

Our customers can use any repair facility in the US or Canada, and we pay the facility directly without rate negotiation.

No RV inspection is needed to begin coverage. Companies often use the inspection as a way to deny claims later.

We provide dedicated account managers, not just pushy salespeople, to ensure quality and transparency throughout your coverage. This, along with an excellent service department, gives customers the attention they need to get back on the road.

Are your warranties fully insured?

America's RV Warranty provides coverage that is backed by an A-rated insurance company.

Beware of RV warranty companies who offer coverage backed by risk retention groups. These companies could go out of business and leave you without coverage or a refund. By choosing a company with coverage that is backed by an insurance policy, you can rest assured that you're covered for the long term.

Why is it called an extended warranty?

The term "extended" means that the coverage lasts for much longer than a manufacturer's warranty, which is often a one year warranty.

Technically, extended warranties are not warranties—they are vehicle service contracts which cover repair costs in the event of a mechanical breakdown. Warranties can only be offered by RV manufacturers.

However, they function just like a warranty and cover the same things a warranty covers, so throughout the RV industry they are known as extended warranties.

Is a warranty the same as insurance?

A warranty and an RV insurance policy cover different issues. In simplest terms, insurance covers accidents and damage, while warranty policies offer a service plan to cover the costs of mechanical failures and breakdowns.

Depending on the RV class, a liability insurance policy may be required. Motorhomes require this coverage since they are motor vehicles, but travel trailers do not.

You might need coverage earlier than you think. Manufacturer's warranties cover different items for different lengths of time, and some RV manufacturers offer only limited warranties that cover the first year after the RV purchase.

By purchasing coverage while your manufacturer's warranty is still in effect, you can lock in a better rate. Used RVs and older rigs cost significantly more to cover, so much so that owners often spend less total for more years of coverage when they buy early.

Our warranties cover all items for the duration of the plan, so purchasing while you still have manufacturer's coverage helps you avoid a lapse in coverage.

Keep in mind that many manufacturer's warranties are not transferable, so even if your recreational vehicle is new to you, it may not come with a warranty. Ask the selling dealer to be sure.

Do your warranties include benefits in addition to the coverage?

Yes! Each warranty plan comes with a number of benefits for your RV, including things like roadside assistance, towing, 24/7 concierge service, and travel expense reimbursement.

Yes! We love full-time RVers. Call us at 844-200-7314 to hear all about it!

What is an exclusionary policy?

While the mention of exclusions might sound sinister, an exclusionary policy actually offers the most complete available in the RV industry.

The term "exclusionary" refers to the way covered items are defined. Learn more about it on our blog post about the different policy types.

The bottom line: either type of policy will help during a mechnical breakdown, and you choose should the one that fits your needs and your budget.

Where can I go for repairs?

You can use any licensed repair facility in the United States or Canada. If your vehicle is disabled at the campground or roadside, we can tow it or you can use a mobile mechanic—we'll even pay the service fee to the mobile mechanic.

Some people prefer to return to their dealership for repairs. That's fine with us, and it does not affect your service plan.

All you have to do is inform the repair facility that you have a service plan and mention that ARW is your warranty provider. We'll take care of the rest.

If you have questions about how claims are processed, give us a phone call at 844-200-7314

What if I break down after hours?

If you have an emergency after regular business hours, you can call our 24/7 concierge service to receive roadside assistance. They will also help you to submit a claim online.

Do I have to pay for the repair and wait for reimbursement?

Nope. We pay the repair facility directly for any covered repairs.

Is the deductible charged on each item?

No. The deductible is charged per claim, which is essentially per visit to the repair facility.

If you go in for repairs, whether you need one covered item repaired or ten, you'll pay the same deductible.

Will you tow my disabled vehicle to a service center?

Yes! If your RV or tow vehicle breaks down roadside or is immobile in a campground or RV Park, we'll tow it to the nearest RV repair center.

Can I use my warranty for routine maintenance?

America's RV Warranty protects against breakdowns, so we're here for you when the unexpected happens. Preventing those issues is the RV owner's responsibility, and maintenance is the best protection against breakdowns in the first place.

REVIEWS

MEMBER BENEFITS

When the unexpected occurs, EAN works with emergency services to provide personnel with vital medical information and alert those closest to you. In case of an emergency, EAN automatically contacts up to four people of your choosing, notifying friends and family of the situation.

EAN’s emergency specialists are available 24 hours a day, 7 days a week, 365 days a year, and your information is collected in their secure database to ensure your complete privacy.

Telemedicine is the perfect healthcare solution for RVers who live life on the road. CareClix allows users around-the-clock access to doctors and medical advice no matter where they are. Users can make appointments or simply log in to video conference with a doctor, and it’s easy to use on iOs, Android, PC, or tablet. When you sign up with ARW, simply add CareClix to your plan and kiss the waiting room goodbye.