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Very convenient hotel.
The rooms are confortable and clean.
The restaurant is good and very welcoming. Staff friendly and helpul. Especially Mr. Deepak.
Parking facilities are there.
Very nice place indeed.
The breakfast buffet is just incredible. The nicest we had during our trip

The Maple Leaf Hotel has reasonable location. However we found it run down and the staff were not at all helpful in providing basic needs, like towels. The food was average, but the wait staff did their best.WiFi was poor and difficult to use.

This place is centrally located right next to famous eating joints of Lucknow which made a foodie like me very happy. The Staff is friendly and helpful. They have nice Breakfast spread and they add new things daily. The room service is a bit slow however the food they serve is delicious. The toilets are small. Overall a nice place...

Dear Guest,
We are deeply humbled and delighted to know that you found our services and
amenities to be upto your satisfaction and you thoroughly enjoyed our
hospitality.
We look forward to welcoming you back at The Maple Leaf in the near future.
Warm regards,
Abhinav Chaurasia
Front Office Manager

This hotel is located in the heart of Lucknow,the hotel gives huge discount but staff is a bit rude and unhelpful.However it's a good hotel to stay at because of the amenities they provide such low prices.

Dear Sir,
Thank you for sparing your time for updating your experience on TRIP ADVISOR and for your kind comments.
We hope to welcome you back in the near future.
Warm Regards,
Abhinav Chaurasia
Front Office Manager

This is one the worst hotel I have ever stayed in. The hotel policies are weird. I had a double occupancy room but they gave me wifi password only for two devices. So, both of us could only use wifi either on our phones or laptops. The hotel staff was rude and had no courtesy at all. They give huge...

Dear Guest,
Thank you for taking time to share your feedback. We take your feedback positively, so we can continuously improve our services.
The comfort of our guests and facilities are our top priorities and we are disappointed to hear that we were not able to delight you as much as we intended to. We value your patronage and I...

I visited this hotel twice.
PROS--
1. Location is good.
2. All the basic amenities present
3. Well maintained
4. Smooth check-in
CONS--
1. The attitude of the staff at reception is a little apathetic.
2. There is a door in between 2 rooms in few rooms and you could clearly hear the chatter from next room.That can be quite...

The hotel is clean with quite helpful staff. Clean towels, clean room the price is justified... No complaints regarding that.
One thing could be improved though... Hand towel should be provided instead of tissues

Dear Guest,
Greetings from The Maple Leaf, Lucknow!!!
Thank you for taking the time out to share your feedback regarding your recent stay with us. I am delighted to hear that you had a memorable stay.
Looking forward to serve you again at The Maple Leaf during your future visits to Lucknow.
Warm Regards
Abhinav Chaurasia
Front Office Manager

Location is good, this is only positive point.
Front Desk- Staffs pathetic and rude, they made me pay for the breakfast separately as if I was running with their money. They have no manners how to behave to customers. They offered me early check-in but totally compensated with their attitude.
Room- It is so small that you can't even walk...

Dear Mr. Aseem,
Thank you for your recent stay at THE MAPLE LEAF and for your valuable feedback.
First of all I personally apologize on behalf of my entire team. As you checked in early on 21st July 2016 around 7.40 AM, we did not charge any extra amount for the same, but the breakfast which was complementary was for...

The hotel location is opposite to the family court and hazratgung market is nearby. So location wise its ok. Rooms are smaller but rates are high comparing the product and service you get. The staffs are not welcoming at all. The staff at the front desk gives excuses with no head and toe. They actually try to make you fool....

Dear Mr. Soumyadeep,
Greetings from The Maple Leaf Lucknow !!!
Thank you for taking the time to share your feedback on Trip Advisor. Our continuous endeavor is to improve both the quality of the product and service. We take your feedback extremely seriously and it has been discussed with our concerned departments . Please accept my sincere apologies.
Our endeavor...

I stayed in this hotel last year. The rooms were quite good with comfortable bed. The staff was kind enough to offer me early check-in. The only point which goes against is the access to this hotel is through a crowded place full of non-veg restaurants where people are standing outside either eating their food or waiting for their order....

Dear Mr. Sachin,
Thank you for sparing your time for updating your experience on TRIP ADVISOR and for your kind comments.
We hope to welcome you back in the near future.
Warm Regards,
Abhinav Chaurasia
Front Office Manager

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