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Claudia Carr

My primary focus in recent years has been on supporting my clients with operational and technology transformation programmes. This includes all stages of the transformation from the initial organisation review through to the implementation and embedding change.

Taking a holistic view of the people, organisation strucutres, process and enabling technology, I work closely with my clients to understand their strategic priorities and design transformation programmes which are tailored to their own situation.

Many of these organisations have operated in highly regulated industries including policing and judicial services, banking, alternative dispute resolution, life sciences and consumer protection.

I have over 20 years’ experience of managing and delivering business and technology transformation programmes/projects in the public sector, financial services and process industries.

I started my career as a software designer and developer. During this time I quickly realised that automation on its own was only part of the solution to business challenges. Understanding the needs of end-users and the environment in which they operated was critcal to achieving and sustaining the business benefits that technology could deliver.

Having spent the first few years of my career in the financial services sector, I then moved to a US software provider specilising in the development of software applications for the life sciences and medical dignostics sector. Over time my role became increasely more focused on working with clients to implement the process and organisational changes required to gain maximim benefit from increased automation.

Since joining BearingPoint over 11 years ago I have had the opportunity to build on this experience. True transormation comes from looking outside of the box. My clients benefit from my practical experience and insights gained from multiple industry sectors and different operational environments.

When a child learns to walk and falls down 50 times, he never thinks to himself: “maybe this isn’t for me.”