STRATEGIC

With all of the changes to the ISO 9001 and ISO 14001 standard, I will be visiting some of the new topics and provide some insight.
One specific area causing a lot of discussion has been risk.
In ISO 9001:2015:
6.1 Actions to address risks and opportunities
6.1.1 When...

Auditing corrective actions can be difficult. Often, on the first pass most corrective actions seem OK. The difficult part is scrutinizing them and evaluating them for their potential to prevent the problem from happening again.
Has the problem been well defined?
A lot of the issues with...

The importance of understanding your legal requirements is really key for having a strong management system. A management system is a tool for supporting your efforts in achieving compliance to your legal requirements. It is amazing how many companies I audit that take such a lackadaisical...