Provides customer support by phone, email or instant message to business customers. Serves as primary contact for inbound customer issues. Escalates more technical product related issues to proper Product Support department. Processes a high volume of customer inquiries of FIS products and services and resolves a targeted percentage of those inquiries. Troubleshoots customer problems, identifies t

The role of Senior Java Engineer is to design, develop, and mentor engineers, in building software solutions and integration components. This position will lead an effort in building features around mobile, web, and server software applications, as well as internal and external supporting tools. This role is responsible for leading the team through the sofware development lifecycle by developing b

Executes security controls to prevent hackers from infiltrating company information or jeopardizing programs. Researches attempted efforts to compromise security protocol and recommends solutions. Develops and publishes enterprise policy relating to use of Open Source Software. Manages the process for the scanning and approval of Open Source Software. Creates information security documentation rel

Receive calls to verify activity on Credit, Debit and Prepaid cards with the cardholders and our Issuers. Excellent oral and written communication skills. Ability to work independently without close supervision. Ability to work effectively in a multi task, high volume environment. Self Motivated and results oriented. Capable of prioritizing and meeting deadlines. Professional demeanor in dealing w

Receive calls to verify activity on Credit, Debit and Prepaid cards with the cardholders and our Issuers. Excellent oral and written communication skills. Ability to work independently without close supervision. Ability to work effectively in a multi task, high volume environment. Self Motivated and results oriented. Capable of prioritizing and meeting deadlines. Professional demeanor in dealing w

Build strong partnerships and relationships with business and technical leaders Serve as the functional lead that is accountable for overall Business Systems solutions, from initiation to project closure Develop and apply a structured business architecture approach and methodology for capturing the key views of the business Identify and analyze improvements to the business, opportunities for stake

Learn Gain understanding of FIS' presence in the financial technology (FinTech) industry and the complex array of bank solutions Learn about the account management organization and the different roles, tools and processes that drive the sales process Access professional development opportunities and career guidance resources Participate in a summer reading program and leadership discussion series

Performs procedures necessary to ensure the safety of information security as it relates to all areas of the Company. Responds to information security related questions and inquiries using established information security tools and procedures. Resolves and/or performs follow through to address all information security inquiries. Validates information security controls using software and industry s