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Nice staff and spacious rooms. I was disappointed that the ice maker in my room didn't work and they don't have any public ice makers. There was also a bit of commotion on my floor around 4 am but seems like it was an isolated incident.
There is an airport shuttle.

Hi Brandi,
Thanks for taking the time to give us your feedback, we greatly appreciate it. I'm sorry we didn't meet your expectations. I will pass this onto the staff so that we get these issues taken care of. I am glad you enjoyed the staff and the comfort of your suite. We look forward to seeing you on your...

The staff goes the extra mile to make customers feel comfortable and well cared for and they are so genuine. I have been here for one month and really feel at home with the staff. From the girls out front Cynthia in the AM and Sandra in the PM, to Jeremy and Elvia, they are always sincere and courteous. The...

Hi Ms. Stone!
Thanks for your feedback in regards to our staff and hotel. We are happy to serve you during your business trip. I will pass on the information to our staff. Please let us know if you need anything during your stay. We are delighted to have you here!
Cynthia Meza
Assistant General Manager

Massive rooms. Super clean. The staff is kind. The location is right off the highway. There are a few nearby places to eat. The breakfast is good and beds are cozy. I will stay here again. The rooms have a full kitchen which is very nice.

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Helpful?

Thank AR-BRAY

Management response:

It is so great to hear that you enjoyed your stay with us. I will share your wonderful comments with the entire staff we are constantly striving to improve our services so this will definitely motivate all of us to continue our quest.
Thank you,
We hope to see you again soon,
Richard Stewart
General Manager

Spent Labor Day weekend with my family here. Check in process could have better, but all in all it was a good experience as my family was comfortable. Outside appearance needs some sprucing up. Close to the Airport.

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Helpful?

Thank Ozi A

Management response:

Thanks for choosing Residence Inn Greenspoint and it's great to hear you enjoyed your recent stay with us. Your feedback has been shared and sprucing is on the way.

Stayed here recently while in Houston and hotel is nice but could use an update. Hotel is near airport which is good. Room was clean and breakfast was standard fare for residence inn. Staff were friendly and helpful when asked questions.

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Helpful?

Thank pjkiss

Management response:

Thank you for taking the time to review our property. I will take this valuable information and share it with our entire staff. The need for updating will be shared with management.

We had stayed a night with half of my girl scout troop. We arrived early, and the staff was welcoming and accommodated us in. The young lady who tended to us let us know about the services they had. The over night person was quick to help us when we needed extra pillows and sheets. Omg the cleaning ladies are...

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Helpful?

1Thank Rhonda M

Management response:

Thank you so much for your wonderful comments they will shared and celebrated with the entire staff.

Average Residence Inn. Rooms were clean and smelled clean. Did request extra pillows when made reservation. Did not receive. The beds were super soft.
The big positive was the shuttle driver did take us to a restaurant we wanted to eat at. It was out the regular area, but he was more than happy to get us there and pick...

I often stay here for business, but even an overnight guest will enjoy the benefits of staying here. Approximately 10 - 15 minutes from IAH, and usually advertised for $89/night. The hotel van will take you within a 5 mile radius to hotels and shopping. The staff here is absolutely the best attribute of the hotel. I feel like family...

We ended up at this hotel because our flight from Phoenix to Boston had a missed connection in Houston. It was muggy and hot that night and people were cranky! I want to give kudos to our shuttle driver - mid 20s - 30 black man who was courteous and friendly. He got a shuttle full of cranky travelers to...

We're catastrophe adjusters. We found this hotel because the others were booked. We were headed out for dinner when we went by the lobby. No need to go out they had plenty of wine, beer, soda and food. Everyone was happy and chatting. I am so glad we happened upon this place. I only wish we had enough claims to...

Residence Inn Houston Intercontinental Airport Hotel at Greenspoint outclasses other north Houston hotels by offering our guests the true home-away-from-home experience. Location is key. We're located just 5 miles from the George Bush Airport and offer fast and free airport shuttle service. The Residence Inn Suites Hotel in Houston at Greenpoint also sits near a variety of exciting activities including Splash Town Park and the Houston Zoo. When you're ready to unwind, our 50% larger Houston hotel suites welcome you with all the comforts of home: full kitchen, separate living area, deluxe bedding and a work area with free Wi-Fi. As the premier choice of Houston Intercontinental Airport hotels for extended-stays, we offer more value every day. Enjoy free breakfast daily, Evening RI Mix (M-W) , an indoor pool and whirlpool, fitness center and SportCourt(R). Make Residence Inn your choice among extended-stay suites in Houston for apartment-style living and a warm, homelike environment....more less

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Also Known As:

Residence Inn Houston Intercontinental Airport At Greenspoint Texas

Houston Residence Inn

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