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ServiceNow will integrate its IT Operations Management with Google Cloud to give enterprises greater visibility into cloud services

Channelnomics Staff

Google Cloud, the enterprise cloud computing division of Google, continues to expand its enterprise capabilities with a new partnership with ServiceNow, which is bringing its IT Operations Management (ITOM) to the rising platform.

The Lowdown: ServiceNow will provide ITOM capabilities to Google Cloud’s enterprise customers, enabling them with discovery and service mapping capabilities that improve infrastructure management and monitoring. Through ServiceNow’s ITOM capabilities, Google Cloud enterprise users will fine-tune their service deliveries and improve cloud expense management.

The Details: In a secondary phase of the partnership, ServiceNow and Google Cloud will collaborate on improving cloud service deployment and self-service capabilities. The first implementation, planned for this summer, includes ServiceNow support for the Google Deployment Manager, which enables Google Cloud users to specify all the resources needed for application in a declarative format using YAML.

The Impact: Under the new leadership of CEO Thomas Kurian, Google Cloud is embracing partnership with complementary software vendors and service providers to extend its capabilities and compete with market leaders Amazon Web Services and Microsoft Azure. Analysts say partnerships with complementary vendors such as ServiceNow is giving Google Cloud the much-needed resources to support enterprise-level cloud instances.

The Buzz: “Our collaboration with Google Cloud will help customers optimize their investments while leveraging Google Cloud’s global infrastructure,” said Pablo Stern, senior vice president of IT Workflow Products at ServiceNow. “Ultimately, we’re taking a big step forward on our shared goal of helping enterprises navigate digital transformation while simplifying and streamlining the critical work of IT.”