Call tracking in industry

Automotive Industry

Over 14 years’ experience in the automotive industry working with the largest and most demanding groups.

Calltracks are experts in the industry and our products match the needs of large and small dealer groups. We work with over 300 dealerships supporting them with all the data and information they need at a branch, regional, and head office level. We work hard to solve our clients’ problems.

Featured case studies

"Sandown Group is a leading supplier of new and used Mercedes-Benz and smart cars across 6 locations in Surrey, Dorset, Wiltshire and Hampshire. They provide the best possible service with the help of their really experienced and highly motivated staff. The company use innovative marketing to reach and engage with customers and are very active in all online channels. The Marketing and CRM team is headed by Keith Jackman who is also Dealer Principal in Basingstoke."

Sandown Group

"The Richmond team had been working with another tracking supplier but wanted a much more detailed and granular analysis to aid decision making. Calltracks came on board about 4 months ago and immediately saw the value of the new ‘Rapid Response’ alerts. Richmond became one of the first users of the alerts and worked with Calltracks to evolve the product features."

Richmond Motor Group

"Renault never knew where calls were coming from and now have full visibility. Decisions were made in the past based upon subjective views and are now based upon the data. Calltracks has changed things massively. We now track traffic by channel which is mind-blowing. It’s opened a whole new world. Complete and accurate reporting has changed our way of thinking."