The Future of Bill Payments

Easy, reliable and secure way to accept and process all bill payments across India

BillAvenue is a unified interoperable online bill payments platform built on the Bharat BillPay (BBP) infrastructure developed by the National Payments Corporation of India (NPCI). It offers an 'Anytime, Anywhere' bill payment facility to customers across India through a network of agents via multiple payment modes with instant confirmation of receipt of payment.

Inter-operability

Facilitates interoperability among participants in the Bharat BillPay network. Consumers can make bill payments of any biller at a single touch point via multiple modes.

Integration

Connects to NPCI to get access to all the billers. Utility companies and agent institutions simply need to connect to BillAvenue to enable all customers to pay bills.

Adherence to Standards

Instant Confirmation

Furnishes instant payment confirmation
receipt in the form of SMS / email / print out as desired by the customer.

Key Participants

Bharat Bill Payment Central Unit (BBPCU)

National Payments Corporation of India (NPCI) has been authorized as the BBPCU by Reserve Bank of India (RBI). It sets business, technical and security standards and procedures for all participants in the Bharat BillPay system. The BBPCU also undertakes clearing and settlement activities.

Bharat Bill Payment Operating Unit (BBPOU)

BillAvenue has been authorized by RBI to function as a BBPOU and operate as a Biller Operating Unit (BOU) as well as a Customer Operating Unit (COU). As a BOU, BillAvenue offers Billers access to the entire universe of consumers and as a COU, it on-boards Agent Institutions to offer maximum customer touch points for bill payments. BillAvenue enables seamless bill payments through multiple online and offline channels and supports all possible modes of payments.

Billers

Service providers who will collect payments from customers for services rendered through the BBPOU.

Agent Institutions

Entities who wish to offer or are currently in bill payment, collection and aggregation business can operate as an Agent Institution under a COU on receiving authorization from RBI. They may further on-board agents and / or set up customer service points in various regions and locations.