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At Macy's, you'll soon be able to avoid total human interaction whether you're shopping online or in the store.
The retailer is piloting a web tool powered by IBM Watson, the computing system of Jeopardy! fame, and Satisfi, an inte...

IBM's cognitive supercomputer Watson will soon be helping several of the company's most important customers, who will have the opportunity to ask for his assistance via web chats, email, SMS and smartphone apps
Watson's new role, ca...

IBM CEO Ginni Rometty took to the stage at the Fortune Most Powerful Women Summit to showcase updated Watson technology. You may know Watson as the bot that beat humans on Jeopardy!. However, since that time, Big Blue has been impro...

IBM’s Watson is the new supercomputer that has the power to collect information, answer questions in daily conversations, and facilitate the understanding of data for businesses. Many might remember Watson’s debut on Jeopardy when i...

IBM will hold its first-ever conference for developers who are making bots and virtual assistants with IBM Watson. Part of the Watson Developer Conference will be two bot competitions. One competition is for a bot to get people arou...