Kelly D. Taylor, SCLA, Claims Consultant

Kelly Taylor

About the Expert

Proficient in testifying as to; all lines of claims standards and practices for the investigation, evaluation of damages and coverages thru to the negotiation of multiline claims settlements. The meaning and purpose of the Insurance Code, 790.30 Unfair claims practices, the California Fair Claims Practice Regulation 2695 and I am qualified to discuss and teach these principals in any forum including court.

Areas of Expertise

Insurance - Bad Faith

Insurance - Customs and Practices

Insurance - Property Casualty

Expert's Profile

I have forty-one years’ experience in the adjustment of insurance claims. During the forty-one years I have been employed by USF&G, General Accident, California Capital Insurance Company, and Civil Service Employees Insurance Company, all of whom at the time of my employment sold residential and commercial property insurance including but not limited to surety and fidelity lines of business. My titles at these companies have included Adjuster, Supervisor, Claims Manager, Supervisor Adjuster in Charge, Assistant Superintendent, Home Office Claim Manager, Property Specialist, Property Director and Home Office Claim Technical Manager. During this time, I personally directed staff, independent appraisers, and adjusters handling all lines of first and third party property, casualty, personal and commercial insurance claims in California. I was a member of the original committee to promulgate the first “Fair Claims Practices” regulations under John Garimendi when he was the first elected Insurance Commissioner in California. I have developed excellent skills in communications and educating the public on the scope and purpose of claims adjustments, coverage's and ways to reconcile our differences and keep focus on the needs of everyone.

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