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What people say about UP

“United Policyholders organization should be the first line of information to all fire victims. They are positive people who are earnestly trying to help others through a difficult time. They can provide professional people and lay people to answer most any question a fire victim could have.”

Janice Johnson, Wildfire Survivor 2013

"I can't thank you enough for watching all the fine print and ensuring what we need."

Fire Survivor 2013

“We honestly can say we would not have survived this catastrophe without your insightful, wise, sound wisdom.”

Wildfire Survivor 2014

“We are so grateful to have wonderful UP looking out for us and putting together amazing amounts of information to help us understand 'the process' and cope with the trials and tribulations!"

Jeff Smith, Wildfire Survivor

“I am so very grateful for the help as it is a true insider's guide to wading through the quagmire after a catastrophe. Thank you, thank you, thank you!!!”

Marjie, Superstorm Sandy Survivor

"Your home is probably underinsured. Don't wait to find out the hard way like we did. UP's tips will help you avoid a nightmare and protect your most valuable assets."

Ken Klein, Wildfire Victim 2003

"I want you to know that I will be forever indebted to you and all of the other volunteers that gave so freely of their time to help otherwise complete strangers through a very difficult ordeal. I could not have come this far without you. Thank You"

Ben F., Wildfire Survivor

"Thanks for your excellent website. My insurance company was giving me a hard time, but now I'm finally able to understand the process."

2008 Vandalism claimant

"Just wanted you to say Thank you, too, for being here for all of us. It's a crazy time, as you well know and it's comforting to have a 'voice of reason' around"

San Bruno Explosion/Fire Survivor 2010

"The workshop was really informative! We learned so much from your panelists, and plan to use all this good info as we move forward. Thanks so much!"

Carolyn Tuite, San Bruno Explosion/Fire Survivor 2010

“I don't know how we would have found answers or how to begin if they had not coached us through the process.”

Wildfire Survivor 2014

“Thank you does not say enough.”

Wildfire Survivor 2014

“Our employees appreciated the practical help they got from UP, and that UP looked out for their best interest after Hurricanes Katrina and Rita."

HR Policy Specialist, Chevron Corp.

“From the survivor surveys to their Roadmap to Recovery workshops, UP is a critical component in recovery for not only families but for communities.”

Karla Heard-Price, Waldo Canyon Fire Survivor 2013

"Thank you for all the work United Policyholders is doing to protect the public. I truly appreciate your organization in the fight to improve the landscape of home insurance coverage."

Nancy, Witch Creek Fire Survivor

“Whenever I felt confused about any topic I first looked it up in the yellow book. Then I could go deeper based on what I read. Or I knew when to call it good.”

Wildfire Survivor 2014

Tropical Storms Irene and Lee - Property Damage Claim Help

Here is a partial list of claim tips and resources United Policyholders is offering those affected by Hurricane Irene. For more information search the Claim Tips Library.

Water Damage Library archiveThis Library was originally created after Hurricane Katrina in 2005 as a resource for property and business owners, policyholder advocates, elected officials and the media. It is designed to explain and help solve insurance claim problems faced by home and business owners after large scale catastrophes. The Library contains tips, articles, bulletins, forms, reports, statistics, links and a wealth of information.

Recent News and Articles

WCNY RadioListen to this radio show to hear storm recovery and insurance tips from New York experts and UP .