Learn more about your rights and responsibilities when using the Exagym website.

Welcome to the Exagym website. Exagym provides services and products to you subject to the following terms, conditions, notices and disclaimers as amended from time to time at the discretion of Exagym. By accessing, browsing or utilising any or all of the services and products within the Exagym website, you acknowledge that you understand and agree to the terms, conditions, notices and disclaimers contained herein.

If you do not agree with the stated terms, conditions, notices and disclaimers, Exagym advises that you do not use the web site for any information or purchasing. Exagym reserves the right to amend, change or omit the site within the world wide web at our discretion.

International

No international orders are accepted from the Exagym web pages.

Ordering

An order placed by you is an offer to purchase a particular product at the price and delivery charges specified on this website. Exagym reserves the right to accept or reject your offer for any reason. Prices, products, delivery charges and product/service availability are current at the time of issue but are subject to change at any time without notification.

To efficiently process your order you must submit your name, email address, mailing address, credit card number and the expiry date of your credit card. You must provide accurate personal details and information and must not transmit any material of any kind which contains a virus, malicious computer code transmitted on, or through the website, or other harmful component.

Your contract with Exagym is operable when Exagym advises that your order has been accepted and receipt of your payment is confirmed.

Payment

Exagym accepts the following credit cards:- Visa, MasterCard, American Express and Diners Club International. Please note that your credit card is automatically charged once your order is processed on line.

Bank transfer payments can be made to the following account – Bank Name: Westpac Account Name: Exagym BSB: 032191 Account No: 125178. If you wish to make a transfer instead of using a credit card online, please contact us on (02) 9953 4490.

At present we are not able to accept web payment made with a non-Australian credit card, given the limitations that we face in establishing that the user of the card is legitimate. Payments from overseas customers are not accepted via Electronic Funds Transfer.

We can also accept company, bank or personal cheques provided adequate identification can be supplied. Please contact us on (02) 9953 4490 if you wish to use this method.

Termination

Exagym (where appropriate) reserves the right to refuse service, terminate accounts, and/or cancel orders at its discretion and at any time without notice. All restrictions, licences granted by you and all disclaimers and limitations of liability by Exagym set out in the Terms will survive termination.

Leading retailer of the highest quality products

Exagym is Sydney’s leading retailer of a comprehensive range of premium fitness based products and accessories. We supply everything from Swiss Balls to a complete gym fit out that are ideal for both commercial and home use. Our success in the industry since 1982 has come about by delivering the highest quality products to the consumer and commercial markets.

Hire before you buy

At Exagym, we value your satisfaction. As such, we encourage you to try your equipment before
you buy so that you can be certain that it will fit your needs and will help you achieve your
fitness goals! We have a comprehensive range of hire fitness equipment that you can hire for a
4 or 12 week period and then decide to buy later.

Visit our showroom or explore our website to view the latest and most innovative fitness products and solutions on the market today

Visit our showroom 6 days a week or buy fitness equipment online 24/7. Our showroom has highly trained and friendly staff to match you with the perfect home treadmills, exercise bikes, elliptical cross trainers, weight benches or home gyms to get you off to a winning start! For your convenience, you can also purchase online as we distribute our stock Australia-wide.

Safe online shopping

We have gone to great lengths to provide you with the safest online shopping. Exagym uses the
Braintree Payment Gateway for its online credit card transactions, providing a safe and secure
means of collecting payments via the Internet.

Unsurpassed customer service, reliability and after market product service

We
pride ourselves on giving our customers the best in service. Our service does not start from the
sale and end when the product is delivered to your home. You can be certain that we will be
here to help answer any and every question leading up to the sale so that you can make the
right decisions on what to purchase and we will also be here to help you after the sale to make
sure that your product is always performing.

Free on-site product education

Unlike our competitors, we are the only supplier of fitness equipment to provide free on-site
product education to the Sydney metro marketplace. Once you have your product, we will show
you how to use it and get the most out of your product.

All products come with full manufacturer’s warranty

Our products are backed by a manufacturer’s warranty. This means that in the event of a product fault or defect, our customer service team will quickly determine how to best resolve your problem with minimum inconvenience to you. We keep a record or your serial number and proof of purchase so if there is a problem, we will take care of it for you to get you back training in the quickest time possible.