storage space

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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Lostdogsmn

Asked on April 11, 2012 at 05:02 PM

Hello

I currently have the free plan, I use it on my site for lost dogs, where we get zero money, so I was hoping to stay with the free service. I just received a notice that I am at my space limit. Can you tell me, the 100mb, is that per month? Or total ever?

If its per month, when is my date that it will be available again at zero?

Thanks for contacting us for the clarification on storage space. Kindly note that this is for entire period. You can however free some space in your account by deleting old forms or can upgrade to Premuim account for more space allocation (1GB); http://www.jotform.com/pricing/

Lets know if you need further assistance. Thanks for choosing Jotfrom!

Lostdogsmn

Answered on April 11, 2012 at 05:31 PM

Thank you so much! I deleted them all, (saved elsewhere) you guys are awesome. Thank!Tammy

Lostdogsmn

Answered on April 22, 2012 at 05:17 PM

HelloI just got a message saying my monthly form usage is almost up. Can you tell me when the cycle starts over on my acct?

JotForm Support

Goldo

Answered on April 22, 2012 at 05:47 PM

Account limits reset every first day of the month, so May 1st 2012 is the next reset.