Business Terms and Policies

Business Terms and Policies

At Jackie’s Java we are proud of our coffee and want you to love it just as much as we do! If for any reason you are not completely satisfied with your coffee you may return it for a full product refund or product exchange. Simply give us a call or send the product back to Jackie’s Java PO BOX 270233 Fort Collins, CO 80521. If you are returning an opened bag of coffee, at least 50% of the product must be returned to qualify for a full refund.

If you need to cancel your order for any reason please call us. If the order has not already shipped we are happy to offer you a 100% refund.

Shipping Policy: Our coffees are roasted to order and therefore we do need two business days from the time we receive your order until the time we ship it. All shipments can be tracked via USPS or FED EX.