PATIENT ACCESS REPRESENTATIVE

Job Locations
US-AK-Haines

Job ID

2019-1764

Category

CLINICAL CARE SUPPORT

Type

Intermittent

About Us:

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska.We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

Job Overview:

The Patient Access Representative I greets patients and family members in a professional and courteous manner. Obtains and verifies demographic, financial, and insurance information during the registration process, accepts point of service payments or provides guidance for payment options, and clears the patient for service delivery.

Appropriately distributes registration paperwork to patients including Patient Information Form, Notice of Privacy Practices and Authorization for Treatment and Promise to Pay (Assignment of Benefits) and records into forms in the Electronic Health Record according to departmental procedures.

Receives point of service payments at check-in before services are rendered.

Refers all patients without insurance coverage or questions to a Financial Counselor for resolution.