I was talking to them a few days ago, all is in order, getting ready to Anno. As mentioned above, just fire them an email, they will get back to you very quickly. Thus far my experience with the group has been excellent

i am sorry, wasn't trying to complain, posting on the forum about order updates is quite normal in my country, didn't know it would cause misunderstanding.
I sincerely apologise. and thanks for the update! looking forward to your great product! sorry guys!