Today I am configuring a new server according to the standard. After I compile EA4 using CloudLinux + All Basic Options + ZendGuard profile, I choose suPHP as php-handler in MultiPHP Manager menu. And then create one hosting account and install WordPress. But, when I try to install new plugin via dashboard, I get error message: Installation failed: Could not create directory.

I do not know how to solve this problem. While on another server using the same settings, there is no problem at all. Including when I use PHP Selector though.

Staff Member

You mentioned using suPHP, however could you verify the specific version of PHP associated with the account is configured with suPHP? EasyApache 4 offers the ability to use multiple versions of PHP, so check to verify the account in-question uses a version of PHP with suPHP enabled.

Also, since you are using CloudLinux, let us know if running the following command makes a difference: