I concur that there is no obvious place to change this on the site. Right now you need to contact your CRM rep who will send in a request. The new email will be inputed and your customer will get a new login code. Kinda like starting all over again. That's how it works right now. There are plans to make that easier in the future.

In addition to that I would like to know about new customers accessablity to owner auto site, to my understanding at this point a new customer looking for a repair shop can not log into or make a appointment to the site in it's present form. I would like to know if this will change in the near future?

We do have a plan to create shop landing pages sometime this year that will give key shop information. A consumer/non-customer could request an appointment from the shop from these pages. We're not certain how it will integrate with Ownerautosite.com yet.