WSUS client downloads SP files but won't install

Hi,
I have a single domain with a WSUS server installed on Windows Server 2008 R2. The WSUS version is at 3.2.7600.226. I have several clients that are still using Windows XP Pro and are currently on SP2. We are trying to push out SP3 finally through WSUS (please don't think badly of us this is not by choice :) )

My problem is that some workstation will download and install the SP just fine but some will simply download the files and then re-schedule the SP to install the following week (we install updates on Sundays as they are approved). Then the following Sunday it will re-schedule the install for the next Sunday in an on-going vicious circle.

I have logged into one of these workstations and downloaded and installed the SP manually so I don't believe it is a computer rights problem.

Are the systems running on the Sunday when the install is scheduled? It sounds as though they are not, and based on your settings, the install can only be done on Sunday which could explain why the update is being rescheduled. Presumably it is not failing to install and thus rescheduling.

Arnold - thanks for the reply but as I said in my original post the critical and security patches that I approve apply just fine and the windowsupdate.log shows the SP files downloaded during the Sunday night time.

Dstewartjr - yes the "Reschedule Automatic Updates scheduled installations" is enabled and set to wait for 1 minute after system startup. But this does not also seem to be working in the case of the service pack as I have gone to one of these workstations and rebooted it to see if it will start the install. BUT when I turn on my laptop after updates have been pushed it will apply the updates according to this setting. So again, it seems to be working fine for updates other than a service pack update.

I'm looking at the deadlines link that you sent and I will let you know what I find shortly.

Setting deadlines will forcibly reboot the system without regard to whether you have the option to not auto-restart if there is a logged in user.
This could lead to the user loosing data.
Presumably your test env. means no user is using the system.

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blkfootAuthor Commented: 2012-03-15

I set a deadline of 3:00am so that should cover that scenario correct?

Thanks so much! &nbsp;This solved the problem and all workstations in need of SP3 updated. &nbsp;I appreciate your help and sorry it took a few days to award you the points. &nbsp;If I could give you more I would.<br /><br />Thanks again!

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blkfootAuthor Commented: 2012-03-19

{** edited by _alias99 **}. I really wanted to accept #37725112 from dstewartjr but I clicked on the wrong one. Can you change this and award him the points???

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