Ordering & payment process

NOTE : After the payment is made for USD wire transfer, please check with your bank first to confirm the status of the wire transfer. If the payments have been confirmed by your bank to have been received into our Bitmain bank account but the order still shows unpaid, please email us via our support desk with the Order ID, sender name and the swift message.

Before placing an order, you need to create an account. To create an account go to www.bitmain.com, click the down arrow next to the image on the upper right side of the page and select “Register”. Follow the screen prompts.

1) On all product page, you can choose product you want by clicking the picture with your mouse.

2) On the product page, you will find detailed information about product, price, and discount table. Also here you can choose amount of units or check if a Power Supply is needed. After you select quantity, you can proceed with pressing ADD TO CART and you will be transferred further. Please note to read [Notes] before your ordering on that page.

3) On this page you confirm selected units by pressing Proceed to cart.

4) On the cart page, you are accepting all terms checking "I have read....", and to proceed further you can press Checkout.

5) On picture 5 you are inserting delivery address, by pressing New Address. Then select your country, Name and all requested information. By Selecting Shipping method – you can choose what courier you prefer to use for delivery. And then please press SUBMIT.

6) Order has been placed, and you will get a notification that ‘Order has been placed. Please choose payment method and submit within 30 minutes.’

(7) Next you need to select payment method– USD Wire, LTC or BTC. And then submit. If do not select payment method within 30 minutes, the order will be cancelled.

please note that webpage will not accept USD wire orders with amount less than 600$, for such amounts you can proceed only with BTC. And the payment method can’t be changed any more once you submitted.

If you do not choose payment method on the above page, you also can choose payment method in [my order] page via [pay] button within 30 minutes or otherwise it will be cancelled. And you also can click [view] button to view more order details.

(8) On this page, your order has been submitted successfully, please finish payment ASAP.

If you choose USD wire, you will get our bank details, and please finish actual payment within 3 days (The valid period of order for each batch will be a little different, the specific date on website should be as the criterion);

If you choose BTC/LTC payment, you will get BTC/LTC wallet address and you should finish actual payment within 1 hour;

Hello, I have transferred full money on Monday and sent you payment proof, but today is my order expired. My order id is : 0012017080203233 Please checkIf it's possible, please, confirm my payment and make my order valid again, or send me back my money.zura66(at)gmail.com

My Order ID：0012017080201228. Payment with full amounts have been made, Proof of Payment also have been uploaded. Current status is Paying. The amount that is displayed in BANK is USD5.00 less. It seem I am not the only one with this issue of USD5 less. I also have send email to support but not received any feedback yet. Please expedite to verify my payment to fully paid status. Thank you.

I have paid the full amount against the Order ID： 0012017071600341. Payment status paid but from the slowness of the Bank if payment was not on time and now the status of my payment expired and paid please send me my miner or what do I do now?

I made the payment of the order 0012017080304010 5 days ago, but today the status of the order changed to expired, I have sent several emails and I have not received a reply, I attach the transfer order, I hope to respond quickly.

Order from August 3. Paid for 8 and 9 August. Part of the money, the Bank returned in error by the Bank. Order status "Expired". Change the order status that I could pay. I'm afraid I'll lose money. I need to know. Please set status "Paying". I want to pay the order.