Archive

Mark is going to be featured in a TriWest ad in Vetrepreneur magazine. This is a series of ads featuring veteran small business owners that are vendors for TriWest. TriWest encourages supporting veteran owned small businesses. They truly set aside business for the cause. In fact, not only, do they support veteran owned businesses, they chose to try Better Direct while Mark was deployed. They have been valued customers ever since. Below is a behind the scenes shot from the shoot that will be in the magazine. Thank you again TriWest. Your Loyal Operations Manager… Read More

There is a lot that I can learn still from our fearless leader Mark Evans. I like the way that he takes time to teach me the small things that I need to learn so I have an advantage on understanding my customers’ needs at a much larger scale. I started with Better Direct when there was only 2 employees, we are now at 11 employees and growing, Better Direct has given me direction and the skills to maintain long term relationships with my clients. – Josh Breese www.betterdirect.com… Read More

Busy week this week – hope everyone is enjoying the new web site. Happenings this week: 1. The purchase order odometer is close to flipping to…113200. 2. We had a launch party for the web site. It was awesome. 3. We had a surprise birthday party for Mark. He is 29 again! 4. WhatsUpGold was added to our line card. It is a network monitor. Take a trial – you know, free stuff! 5. Arizona reached 100 degrees for the first time this year, April 21st, 2012. Read More

Everyone here really makes you feel welcome and never have I once felt like the NEW GUY. I like what I do and I enjoy coming to work and being able to learn and grow as an employee. (It sounds a little sappy I know.) I appreciate the opportunity to work with such outstanding people and I will always give my best. – Mario Herrera www.betterdirect.com… Read More

Is the American work ethic on the decline? Not long ago I went to a store arriving just as they were getting ready to close. The clerk said, “oh you arrived just a minute too late”. I responded, “aren’t you closing a minute too early”? I interviewed a large number of people over the last year and in the course of the interview I inserted a math question. What’s 2% of 700K? The best answer I received was “that’s a lot”. I like everyone, I like the clerk, and I enjoyed all the folks that have come in for an interview. I… Read More

What it is: Network Management Software Features and Benefits: Discover – all devices on your network so you know if bad guys are on or if good guys bring a lot of devices Map – the network so you eliminate manual counts and drawing and pass that compliance requirement Monitor – what is happening to all devices in real time so you know what has a light footprint and who hogs the bandwidth Alert – when something on the network goes wrong or looks fishy, you’ll know first Report – quickly so you know what’s up and can tell anyone who needs to know… Read More

Better Direct’s new and improved website is live! Thank you for all your patience while the site was under construction. Please feel free to check out the new website, and leave a comment if the mood strikes you. As I mentioned in my last update, customer service is of the utmost importance to us – and if you think that we are doing a great job or that we can improve please let us know! We think our customers rock, and we look forward to being able to assist you in the future! Sincerely, … Read More

Better Direct’s new and improved website is live! Thank you all your patience while the site was under construction. Please feel free to check out the new website, and leave a comment if the mood strikes you. As I mentioned in my last update, customer service is of the utmost importance to us – and if you think that we are doing a great job or that we can improve please let us know! We think our customers rock, and we look forward to being able to assist you in the future! Sincerely, Your dedicated Operations Manager -Chelsea Hassler… Read More

Welcome to this week’s BLOG. By now I am sure I have millions of die-hard-fans. As you know I attempt to blend a little humor with a topic that has recently besieged me. This blog has a very serious tone, so be warned. Seriously, I love saying that, it makes what I’m about to say THAT much more dramatic! (Not really.) ((Is this proper use of parentheses?)) I love my job. I do. At the end of around 19 out of 21 days, I say, “That was a great day!” I sound like an old fork lift operator unloading crates… Read More

Hey there! Things are changing at Better Direct, we are close to launching our new and improved website, so stay tuned to www.BetterDirect.com for the changes. Below are some of the new features (only a couple, I don’t want to give them all away). Customer Comments – how are we doing? I know that every company always says that customer service is the most important thing to them, but they might different standards than we do at Better Direct! We pride ourselves on customer service, and while we may not always be perfect, we really do try. If there… Read More