Terms

50% deposit is required to reserve your order. Items are not reserved until payment has been received. In the event of a cancellation, the payment may be refunded up to 30 days prior to the event.

Final changes & numbers are due 30 days prior to event date. Items may not be deleted within 30 days of the event. Additions are allowed as long as items are in stock or can be ordered. Additional expedited shipping charges may apply for items not in stock.

Delivery for the in town is $60.00. Fees for out of town are calculated at $2.50 per mile from our warehouse to your location. Delivery is a two hour window of time between normal business hours.

If you wish to have a specific time for your items to be delivered, an additional $50 fee will apply.

You must be ready for us to deliver with a contact person on site. Any time constraints or restrictions may result in additional charges. List of 3 REQUIRED on site contacts for the day of the event that can answer any questions and/or provide additional information about set up& locations. Additional charges will apply for wait time if contacts are unable to be reached.

Linens will come to you in a plastic bag inside of a red mesh bag. Upon returning them all linens need to be placed back in the red mesh bag only. This will prevent mold & mildew if linens have any kind of moisture on them.

While we here at Spielman’s can and do perform miracles, we unfortunately cannot control the weather. In the event of severe weather your event can be rescheduled without additional charges if items have not been loaded, delivered or set up.

If there is a chance of severe weather during delivery and/or teardown of your event, Spielman’s reserves the right to postpone installation or move up teardown so it can be done safely.