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System errors:
=============
Error: (03/20/2014 10:36:27 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (03/20/2014 10:36:27 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (03/20/2014 10:36:27 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (03/20/2014 10:36:27 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (03/20/2014 10:36:27 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (03/20/2014 10:36:27 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (03/20/2014 10:36:25 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (03/20/2014 10:36:25 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

CodeIntegrity Errors:
===================================
Date: 2014-01-01 14:36:33.274
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2014-01-01 14:36:32.666
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

krisinluck

Posted 23 March 2014 - 07:37 AM

More fun this morning with the computer. My Library is empty. I have photos ready to put in eBay listings today, and they are gone, along with all the other Library folders.

I don't think whatever is whipping on my computer (and my wallet) is very happy with the work we are doing.

Also dealing with another weird issue: I was reading an article and all of a sudden, the url changed and sent me to a full page ad for some video game. It wasn't a new place for me to read, but I got out asap.

Is it safe for me to download and install an antivirus program? Suggestion for the best free option???

Crowbar

Posted 23 March 2014 - 08:50 AM

Crowbar

Teacher

GeekU Moderator

4,216 posts

Hi there, I am not seeing anything bad in the last few log files.I would like to concentrate on getting you a working anti virus.

Libraries - The library is just a collection of different areas on your drive.is the library screen completly blank, or are there the default folders in there?If completely blank, then please try this method here

Not sure how they dissapeared on your machine, do you know one of your photo's file name? Please do a search for a file, or a folder, that should be in your library.

Since you have already run Combofix in the past (I see traces of it on your system) let's run it again,If you have the combofix icon on your desktop please delete it, and download a fresh copy - Step 1Please download ComboFix from Here or Here to your Desktop.

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

Double click on ComboFix.exe & follow the prompts.

Accept the disclaimer and allow to update if it asks

Also allow the installation of the recovery console

When finished, it shall produce a log for you.

Please include the C:\ComboFix.txt in your next reply.

Notes:1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.2. Do not "re-run" ComboFix. If you have a problem, reply back for further instructions.3. If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.

Step 2Avast - Something is weird there, so I would like you to uninstall Avast and reinstall.Please only use Windows to uninstall, don't do it with ccleaner, or any other program.

If you installed avast! in a different folder than the default, browse for it. (Note: Be careful! The content of any folder you choose will be deleted!)

Click REMOVE

Restart your computer

Now download the Avast installer from hereScroll down and download the Free version, you can always upgrade to the paid version later.Before installing Avast, please disable Spybot, if you can't disable it, please uninstall it. You can re-install it later, but it's rather useless, and MalwareBytes Pro will protect you much better. Please consider leaving it uninstalled.I would like you to also disable MalwareBytes at this time, you can restart it's protection after Avast is installed.

Have you had any other AntiVirus programs on this computer in the past?

krisinluck

Posted 23 March 2014 - 10:16 AM

When I started ComboFix, I went to take photos of the next batch of listings so I wouldn't be freaking out while it ran.

20 minutes later, I came in to check on it. It had completed Stage 48. That was 15 minutes ago. Nothing since.

Until I hear back from you on that issue, I am going to take care of Avast.

There is NO Avast on my system. No folder, no nothing.

When I rebooted after SafeMode, I was greeted with the following in the middle of my screen: "The Recycle Bin on C:\ is corrupted. Do you want to empty this drive?" When I tell it yes - even though it is empty already - it comes right back up.

krisinluck

Posted 23 March 2014 - 06:17 PM

krisinluck

Member

Topic Starter

Member

116 posts

Well, Google has started up the same mess it was in the first place. I'm on Firefox now, since Internet Explorer is running so slowly pages time out. So far, Firefox is doing great. Maybe I can get some work done on Firefox?

I got rid of SpyBot through the Control Panel. After the reboot - the problem was back. I have no clue what is going on with this machine.

Crowbar

Posted 24 March 2014 - 11:13 AM

I don't believe that this is any malware causing your issues at this point.
I may send you into the windows forum if I can't find the answer to your problem.

HAving said that, let's try this program out, I swear by it...

Download Windows Repair (all in one) from this site Install the programme, then right click on the icon and select Run as administrator.

At the welcome screen, you will see a bunch of tabs - click on Step 2: Optional

In this tab please click on the Check button - if it finds any errors, click on the Do It button next.

This will cause your system to restart, and will run chkdsk, which could take anywhere from 20 mins to a few hours, so do this when you have time to let it run.

After this is finished, restart the program (right click icon - run as administrator) and go to Step 3: Optional
Click on the Do It button.
This will run a Windows utility called System File Check, which looks for modified or corrupted system files, and fixes them.
Reboot your computer after this runs.

Next, restart the program again (right click icon - run as administrator) and go to Step 4 tab
Please click on the Create button under System Restore and then the Backup button under Registry Backup.

After the backup completes, click on the Next button, then click on the Start button (in the program, not the Windows start button)

Now in this screen I would like you to please uncheck all boxes and then check the following boxes:

01

03

04

06

07

09

11

20

22

25

26

Then click on the Start button (in the program)

Reboot after this runs

Use the computer for a little while and let me know if it's better at all.