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Forty years after joining L’Oréal, Jean-Paul Agon makes for an unlikely revolutionary.
Yet the chairman and chief executive officer of the world’s biggest beauty company is more bent on change than perhaps at any other time in his storied career, which has seen him methodically rise from product manager to strategic visionary. “I have tried to completely transform L’Oréal to adapt it to what I thought would be the world of tomorrow,” said Agon, whose key accomplishments include catching the digital wave early, pioneering record-producing programs in sustainability and social responsibility and driving growth in key emerging channels, including Asia and travel retail.
Despite his long tenure, Agon shows no signs of slowing down — or resting on his laurels. “If I have one obsession, it is to try to adapt L’Oréal to the evolution of the world, the evolution of consumers, of what they want, what they need, what they desire, in order to permanently be ahead of the game,” he said during an exclusive interview in the company’s expansive New York headquarters in Hudson Yards.
The fixation on being number one is not new to Agon — his successor as ceo and chairman, Sir Lindsay Owen-Jones, was known for driving quarter