Techincals

Yes, we make sure that website is safe to use and your information is protected. So you can have peace of mind when shopping online with Noroze.com

Payment

What payment options do you have available?

You can pay via Paypal or Credit Card(Stripe).

With Stripe you can use any major Credit card or Debit cards.

Do you offer Vat invoice?

Yes you can get in touch with us to get VAT invoice

Can I put my company’s name in details?

Yes, In the billing address there is an option to put your company’s name.

Is payments through Noroze.com safe?

Yes, we use Stripe or PayPal to accept the payments to insure that your information is safe.

General Information

Do out of stock items restocked?

Yes they are usually restocked. But if there is not stock available it will be removed from the website.

Will the product I get the same as I see on the website?

Yes we make sure that you get the item you have ordered.

Do you have newsletter subscription?

Yes we do have newsletter. If you sign up you’ll receive information from us on the latest and greatest from time to time.

Can I cancel my newsletter anytime?

Anytime you want you can cancel your subscription.

Can I cancel my order?

Yes you can please contact us as soon as possible we’ll cancel it. But if it is already dispatched we won’t be able to cancel it.

But not to worry you can return it latter.

What if I receive a wrong item?

Please contact us right away we’ll fix it and get you your right item.

Will I to pay Duty?

Orders from outside the UK and EU may be subject to customs and duties fees upon arrival. All applicable customs fees, taxes and duties are the sole responsibility of the customer. In addition, some orders may experience customs clearance delays. Please note that we do not have control over such delays but we will always update you regarding the status of your delivery.