​At the UKASFP conference, Dr Wendel Ray from the University of Louisiana at Monroe, reminded us about Don Jackson, one of the founding fathers of what’s become the solutions-focused approach to change.Jackson took a view of people not as isolated individuals to be thought about or studied separately, but as part of the small or larger groups to which they belonged. Then any particular individual’s behaviour is seen as them adapting as well as they can to the way the group is operating.

The problem might be hard, but the solution can be easy. That’s a central insight of a solutions-focused approach. If we get too tangled up in thinking about the problem, analysing it and talking about it, we might miss the simplicity of doing something different – which may well be unrelated to the problem in any obvious way, yet improve things quickly. A nice example here, in this Guardian Weekend column by Oliver Burkeman.​