Bluleader has been announced as the recipient of the prestigious ‘SAP APJ Customer Experience Partner Excellence Award, 2019’. This award recognises partner excellence in driving and delivering superior Customer Experience outcomes and innovation for SAP customers, as well as a dedication to working directly with SAP to maintain a leading market status in all

IFRS 16 IFRS 16 and its Australian equivalent AASB 16 – is the new accounting standard coming into effect on 1st January 2019. Whatever the size or structure of your organisation you must be able to answer this one simple question. IFRS 16 – ARE WE READY? Bluleader has put together the following diagram including

SAP Recognised Expertise in SAP Hybris Cloud For Customer We are incredibly pleased to announce that Bluleader has been awarded the SAP Recognized Expertise Partner status for SAP Sales Cloud (Cloud for Customer). SAP Recognized Expertise is awarded to partners who have met stringent requirements that demonstrate a depth of experience and show a

Join business leaders and collaborate, interact with and learn from their recent CX implementations using SAP Solutions. Hear from key speakers Michelle Lucas (Lion Beverages), and David Williams (Metcash) as well as key executives from SAP Customer Experience (CX). The fourth industrial revolution is set to change the business landscape, and companies that are

In a ground-breaking announcement at the recent Sapphire Now conference in Orlando, SAP unveiled a world first unified customer experience management suite called C/4 HANA. C/4 HANA brings together best of class solutions in CRM, Marketing Automation, eCommerce and Field Service Management The new portfolio, called C/4HANA, is a complement of CRM solutions that

Over the last few years, we have seen a consistent trend of customers engaging with the seller much further down the sales funnel, which in effect is dramatically reducing pipeline visibility. Some studies show over 70% of the buyer’s journey is complete before engagement occurs, thus signalling a significant paradigm shift. At the point

IFRS 16 is here. And there’s some good news for SAP customers As you're no doubt aware, IFRS 16 Leases – and its Australian equivalent, AASB 16 - is here and comes into effect on 1 January 2019. Some companies are on top of it. - others are aware but unsure of their obligations.

Segment, increment and stand out with a new breed of marketing tools using machine learning Marketers want to be in a position to confidently say: “If we spend X then we’ll increase sales by Y.” But while the need to understand performance and optimize strategy is there, many just don’t have the right data

Driving Revenue by Focusing on Data and Analytics Marketing Automation allows companies to realise economies of scale that support demand generation and pipeline velocity. A successful implementation provides the equivalent of hundreds of additional marketing resources while its absence may place the organisation at significant competitive risk. The SAP Marketing Automation solution is focused

If your organisation has people and equipment out on the road, chances are you have some untapped service capacity. You probably sense this yourself, that there are inefficiencies – often in the field – that you can’t quite identify. What if there was a way to bring tools on board that would give you