Community Balanced Scorecard for Community Engagement Program for Community-based Management of Acute Malnutrition (CMAM): A User’s Guide and Toolkit (CMN 2015)

November 1, 2015

The Community Balanced Scorecard for Community Engagement (CBSC-CE) is a tool designed to measure an organization’s performance, technical capacity and needs in community engagement programs for Community-Based Management of Acute Malnutrition (CMAM). This tool was developed by the Coverage Monitoring Network (CMN). Between 2012 and 2015, the CMN has supported over 150 CMAM coverage assessments globally, helping to identify key lessons in community engagement programs and common boosters and barriers to access across CMAM services. This tool was developed based on the lessons learned during these coverage assessments and other field experiences globally.

Engaging the community to support a CMAM program is manageable and effective when broken down into the phases of the Community Engagement Framework, a process designed to guide practitioners in better community engagement programming. Community engagement activities should be initiated and sustained during all stages of CMAM programming.