frequently asked questions

our response time

E-mail messages are received and read by Bon Secours Charity Health System between the hours of 9:00 a.m. and 5:00 p.m., Monday through Friday. Most messages are replied to the same day; however, some inquiries may take several days to receive a response.

medical advice

We do not offer medical advice via e-mail. Concerns pertaining to medical diagnoses and treatments should be discussed with your physician.

If you do not have a physician, please visit our physician locator, or call: