Why Ambs Call Center

Why We Should Work Together

“What makes you guys so special?” is a question that we get asked quite often. We could provide a list of reasons of why our call center and telephone answering service is the best. Chances are it would sound just like the other companies that popped up in your Google search.

Instead, it’s our people, passion and culture that is the secret to us delivering the best service available anywhere to you and your customers.

What really drives and fuels our passion is when our clients share with us how we’ve made a positive difference in their company. Offering the best telephone answering services and call center services available is what we’re all about.

A Proven Process for Your Success

Ambs Call Center has developed its own proven process to ensure that your experience and results as our customer is second to none. We have years of research and knowledge to make sure you take advantage of the best practices for what is working for those in your industry. The following gives you a glimpse into the process that we follow.

Getting to Know You

Listen to and gain understanding of your answering service needs

Define your objectives

Confirm we are an excellent fit for you

Implementation Meeting

Gathering information needed to handle your calls

Review how you would like calls handled

Recommend best practices of what is working well for others in your industry

Set-up

Programming of your account using proven process templates

Testing of programming

Live demo with you and your team with our Sales Coordinator and Operations Manager