The light is red

Light flashes once and then pauses: the modem and Mobile Coverage Extender are not connected. Consult the installation guide of the Mobile Coverage Extender (in French or in Dutch ) or the installation guide of the Mobile Coverage Extender Pro (in French or in Dutch).

Light flashes twice and then pauses: there is no Internet connection. Reboot your modem and check the cabling.

Light flashes three times and then pauses: there is interference with another device. Place your Mobile Coverage Extender (Pro) somewhere else.

Light flashes four times and then pauses: your device is overheated. Move your device to a place with better ventilation.

Light stays on: your Mobile Coverage Extender (Pro) is being set up (or there is a problem). If this takes more than 20 minutes, contact our customer service.

The light is switched off

Light is out: the Mobile Coverage Extender (Pro) is not active.

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