Call Center

Phones

E-mail

Working hours

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center

Phones

0700 10 000 (Vivacom)

17 21 (A1 and Telenor)

(+359 2) 962 41 02

Fax

(+359 2) 962 78 59

0700 10 000 calls for Vivacom subscribers are at the price of local call for people calling from all around the country - the difference between long-distance and local call is covered by Raiffesienbank. 17 21 calls for subscribers of mobile operators A1l and Telenor are at the price of internal call/within the same network – A1-A1 or Telenor-Telenor depending on customer individual plan.

Business centers for small enterprises

We set up 23 specialized Business Centers in order to be closer to you at any time and to support the successful implementation of your projects.

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Credit Mastercard Business

You are an owner of a small business or a freelancer - facilitate your work with Mastercard Business!

Mastercard Business is a credit card that gives access to a company credit limit. An unlimited number of Mastercard Business cards can be issued to your company employees to pay for their business expenses with the cards.

Advantages

Manage your company expenses

Pay with the business card to contractors and partners in their retail outlets and on the Internet. Book tickets, hotels and everything needed for your business trips. For every card transaction you get comprehensive information in the monthly statement that may be electronic or on paper.

Make contactless payments

Your card needs only to touch the POS terminal and you can make a contactless payment; no PIN is required for small purchases up to BGN 50.

Take advantage of a grace (interest-free) period of up to 50 days

You pay no interest on card purchases if you repay the whole debt until the due date for repayment in the monthly statement.

Attractive loyalty programme

For every BGN 1 in the country you get 1 point. You can exchange the points for money on the card at any time via Raiffeisen ONLINE or at a Raiffeisenbank’s office at a ratio of 100 points = 1 BGN.

Details

International credit card

Currency

BGN or EUR

Additional cards

Possibility to issue an unlimited number of cards to the company credit limit

Use of the card

For purchases at a POS terminal at retail outlets and on the Internet, for bookings, reservations, cash withdrawals at ATM or POS all over the world.

Grace period

From 20 to 50 days for purchases

Interest (on annual basis)

18.9% only on the used amount for the period of use

Basic fees

There is a monthly service fee of BGN 6.30 for the first card and BGN 4.30 for the next cards