The first and last name of the Member must match the name as it appears in Activation Lounge/FastAct.

Heads-up for Members:

As you wait to print the Member's order deets, please inform them of the following:

Their new phone must be picked up in the same store where their order was made. The phone will be available for pick-up for 7 days after it arrives in store. A waiting time may be required for any pick-ups past that date.

They can trade-in their current phone at time of pickup and use its trade-in value towards their new Samsung Galaxy S6 and/or accessories.

To reduce line-ups and wait times, please recommend that they pick up their phone before 12pm or after 5 pm, depending on store hours of operation.

At the time of phone pick up, we will require the following:

POS receipt

Security deposit receipt (if applicable)

A printed copy of the order confirmation

Valid photo ID

If a Member used a credit card to pay for their order and a security deposit was required, please remind them that the security deposit will be collected when they pick up their phone in store.

The phone number on this form is the Virgin Mobile phone number assigned to their new Samsung Galaxy S6 order. If a Member would like to transfer their current phone number, they can do so when they pick up their phone.