Retail Solutions

Improve Customer Service With Well-Connected And Informed Staff

Create a positive shopping experience for your customers with well informed and coordinated staff. Improve communications between store associates and managers to create a real-time flow of information and turn shoppers into loyal brand advocates. Extend the benefits of real-time communications into your warehouse and distribution centers, creating an efficient operation that delivers the highest level of customer satisfaction.

Staff Communications And Management

Respond to customers quickly, create cohesive teams, check inventories instantly and accelerate re-stocking with seamless connectivity. When staff and sales associates are empowered and informed, you elevate service to a higher level. Supervisors equipped with the right technology can manage employees and operations more efficiently. Store managers can access the real-time information they need to ensure customers are attended to and requests are met. Lightweight, discreet communication solutions that fit your environment and employees make the difference between seamless service and dissatisfied customers.

Warehouse And Distribution

Connect every worker so you can streamline and automate your processes, better manage risk and respond to customers quickly. Motorola’s multi-purpose two-way radios, accessories, and industry-leading applications ensure teams can communicate clearly and reliably, from the line to the loading dock. Our business-critical applications are designed to streamline production and distribution in noisy, fast-paced environments.

You can run warehouse operations safely and seamlessly while meeting the most demanding deadlines with a communication solution adapted to your needs. Motorola Solutions’ next-generation solutions connect workers clearly and safely, even in the loudest places. High-performing digital radios and accessories eliminate noise in the background and automatically adjust volume to match noise levels. When talking is not feasible, teams can communicate safely with text messaging.

Now you can create an environment where orders are fulfilled rapidly, products are shipped efficiently, and workers feel confident they are safe.

Fleet Management

Ensure a smooth flow of finished goods and improve supply chain visibility so you can deliver to customers on time. Motorola Solutions’ next-generation solutions help you optimize your vehicles to service the supply chain and ultimately, your customers. Applications that track vehicles and shipments enable more on-time and accurate deliveries, all while improving safety and complying with regulatory requirements. Drivers are safer, costs are lower, and customers are satisfied.

High-performing digital radios and accessories eliminate background noise and automatically adjust volume to match noise levels, whether it is heavy traffic or high decibel equipment. When talking is not feasible, your fleet can communicate when convenient with text messaging. And with hands-free features, you have greater safety in the driver’s seat.

You’ll have a next-generation communication solution designed for your needs. So your operation can meet its deadlines safely and efficiently.

Connect Without Boundaries

Move beyond network, device, and geographic boundaries.

How do you make communicating as easy as if your team was standing next to each other?
Whether you’re in the office, on site, or at a conference hundreds of miles away, with Motorola’s Team Communications solution your team is always just a “push” away.

Your workers can use the devices they already own – whether it’s smartphones, radios, tablets, computers or telephones – or you can equip them with ones that are right for their responsibilities and workplace. They’ll have access to real-time information and the colleagues they need to get the job done right. And you leverage the devices and infrastructure you already have in place.

One platform. One provider. All your communications equipment. Connect all teams instantly, from any network or device, and with added intelligence with Team Communications from Motorola Solutions.

Radios
Use radios (whether MOTOTRBO, APX or 3rd-party brands) for workers who need the loudest, clearest audio on a purpose-built device that can handle the worst conditions.

Smartphones
Use WAVE's iOS or Android app for instant connectivity to teams and individuals from any location.

Computers
Use dispatch applications to talk with team members, create and tear down patches between channels and manage user access from wherever your laptop goes.

Telephones
Add telephony integration with WAVE to add PTT capabilities to the infrastructure you already have in place.

Internet of Things
Augment your communications with sensors and data designed to simplify your workflows and increase intelligence.

Using Unified Workgroup Communications, network, device, and geographic boundaries are overcome – your team members can connect from their preferred device to other team members, anywhere, anytime with business-critical information.

The Fragmented Workforce Is Finished.

IT understands communication boundaries. Motorola Solutions knows how to tear them down. No matter how many networks, devices, apps, cities, and facilities are in play, every member of your team can communicate. Instantly. Seamlessly. Effortlessly.

Understaffed, Overworked, And Still In Command.

What happens when you rollout robust and reliable push-to-talk communications without replacing equipment, retraining staff and taking on huge capital expenses? Talk to us to find out.

Maximize Response, Minimize Escalation

In the moments that matter, nothing matters more than immediate response. Searching for people or numbers, leaving voicemails, and sending emails take time you don’t have. Push-to-Talk ensures information is transmitted instantly with real-time intelligence, so your teams can respond quickly, maintain control and avoid chaos.

The Right Fit For Your Team's Infrastructure And Budget

No organization rests easy during rip-and-replace capital outlays. A better alternative? The Team Communciations Solution can be implemented immediately, integrating existing equipment seamlessly with push-to-talk capabilities. That allows you to build on the full value on earlier investments – with no carrier, device or network limitations.

Components

MOTOTRBO

With long shifts, high turnover, tight margins and tough competitors, keeping your teams connected discreetly, affordably and efficiently is more important than ever. Motorola’s lightweight, comfortable MOTOTRBO radios with clear audio, continuous coverage and long battery life streamline in-store communication. Whether your staff is supervising associates or assisting shoppers, they can improve the experience with real-time information, right when it’s needed.

MOTOTRBO seamlessly integrates voice, data, text messaging and GPS to help resolve equipment issues and reduce unplanned downtime faster. Employees communicate and collaborate more efficiently and effectively, wherever they work. All while protecting their safety and enhancing overall productivity.

DMR (MOTOTRBO) Radios

The MOTOTRBO two-way radio portfolio offers you a wide choice of devices, from simple voice-only models to feature-rich voice and data radios. All work together seamlessly to deliver advanced features to enhance your safety, productivity and efficiency.

MOTOTRBO Systems

No matter how large or small your enterprise, MOTOTRBO offers a wide range of systems specifically designed for your business – for the days ahead and the years beyond. You get the best of two-way radio with digital technology and enjoy integrated voice and data communication, increased capacity, enhanced features and exceptional voice quality, across the city and around the globe.

MOTOTRBO Applications

Benefit from solutions designed to fit your needs and strategies to be more productive, more efficient and more effective. Find the application to meet your specific needs and take your communications to the next level.

MOTOTRBO Accessories

MOTOTRBO radios are already best in class, but to help you work at your best, you need enhancements targeted to your specific workplace. Motorola developed a line of accessories with unique features designed to optimize the performance of your radio in your work environment, unleashing the full power of the industry’s most advanced digital radio platform. From discreet Bluetooth earpieces to efficient battery solutions, Motorola’s complete portfolio of accessories optimizes the performance of your MOTOTRBO radio. They are designed to help you perform your best, wherever you work, and unleash the power of the industry’s most advanced digital radio platform.

WAVE OnCloud

WAVE OnCloud is a Push-to-Talk (PTT) service that connects phones, computers and radios together — all while making the most of your existing resources, systems and investments. Because it lives in the cloud, WAVE OnCloud is inherently cost-effective.

Levate The Customer Experience With Seamless Communications

There’s never been a better time to Create a positive shopping experience for your customers with well informed and coordinated staff through Unified Communications. Have one of our representatives contact you for a complimentary analysis of your communications needs.