Providing care today means making every investment worthwhile and every usable moment count. To achieve this you want to maximize your productivity by reducing the unplanned downtime of your equipment as much as possible.

We want to work together with you to aim for zero unplanned equipment downtime. It’s an ambitious target, but definately worthwhile. Every step closer to zero is a step closer to better care for your patient.

We partner with you in a flexible, tailored way, that focuses on predictive rather than reactive maintenance. In this way, issues may be addressed before they impact your ability to provide continuous care. Which can help you in your aim for systems that are always on and ready.

Count on us, as your patients count on you.

Together we can bring your hospital management and operational efficiency to new levels.

Customer informs Philips of a problem experienced with the product. Philips will diagnose the problem remotely and if possible resolves the issue remotely.

Otherwise a field service engineer will be dispatched with guidance and needed parts for a single visit repair.

Alert response

Alerts that are generated by the device itself or equipment installed at the hospital facility indicating that critical system and/or environmental parameters and conditions are out of specification.

Proactive monitoring

By means of data analytics algorithms, machine and service data is constantly analyzed to identify patterns and trends. These notifications are predictive in nature, enabling a service action to be scheduled in advance without interrupting regular clinical workflow.

More ways to reduce unplanned downtime

Taking control of radiation dose

By continuously looking for ways to efficiently manage radiation dose during clinical procedures, we help enable overall reduced radiation exposure for patients and staff.

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