A Global View on eGovernment and eGovernance in Switzerland

Olivier Glassey

Abstract

In this work we propose a framework to give a global analysis of eGovernment and eGovernance in Switzerland. First we discuss the eGovernment strategies and the eGovernance policies of the Federal Government, of the Cantons and of the largest cities in Switzerland in order to identify the overall directions of the Swiss ePolicies. We then propose a mean of measuring the proximity of eGovernment and its different generic functions. In order to do so we analyzed different international studies and defined an indicator based on 21 elements of measures grouped in six dimensions of proximity. In this paper we present briefly the results of two surveys conducted in 2002 and 2003 on the official Websites of the French-speaking Swiss Cantons. To conclude this work we give some hints for the application of a methodology based on proximity measurement.

Keywords

e. government; e. governance; Public Administration in Switzerland; Strategy of e. government