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When looking for a great Property Manager, there are several things to think about:

1) Will my Property Manager show my property in person or will they just turn over the keys to a prospective tenant and send them to the property alone?

2) Will my Property Manager be on call for emergencies 24/7 & 365 days a year?

3) Does my Property Manager have a team of maintenance personnel who will promptly take care of general maintenance and repairs at a reasonable cost or will I have to call around to find a contractor to take care of repairs?

4) Will my Property Manager be diligent in screening tenants to make sure that I don't end up with a tenant who will not pay rent timely and/or destroy my property?

5) Will my Property Manager charge me upfront fees before the property is even rented and will there be other hidden fees along the way?

These are just a few of the important considerations that must be made when you are seeking the best possible Company to manage your property.

At Morris Property Management & Maintenance, Inc., we pride ourselves in having the best answers to the questions above and would welcome you to contact us to discuss the holistic approach that we are known for in the Propery Management and Maintenance Industry.

138 Comments to Looking for a Great Property Manager? :

I am in my third year relying on Tonya's expertise and professionalism from more than 3,000 miles, and I can tell you this: If you choose another PM to watch over your investment, you're not getting the best manager in town! I have enjoyed zero-vacancy, zero-late payments, and the tidiest, most respectful tennants across three leases. Tonya Morris rocks, and I strongly recommend her to everyone in the market for an absolutely amazing property manager!

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Morris Property Management & Maintenance, Inc. is confident that we can rent your property quickly at a reasonable rental rate. We do not charge the property owner any upfront fees and do not collect a commission until the property is rented. There are no hidden fees to worry about.

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The problem with setting a rent too high is that it can allow a property to remain vacant a good long time. Setting it too low makes tenants think it’s in a bad area or there is something wrong with it. Working with an experienced property management company that knows how to price rents is important for those who want to minimize vacancies. Website

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Terrible maintenance, the apartment I just moved into is gross and unclean, I have tried calling maintenance multiple times about the apartment and no one ever answers the phone. Tonya is a unpleasant person to deal with, she will also ignore you for as long as possible, and will send you to voicemail each time you call. Not fair in pricing, and just the absolute worst property management group I have ever had to rent from. Really regretting signing my lease with her.
DO NOT RENT FROM THEM!!! YOU HAVE BEEN WARNED!!!

So I have been trying to get things fixed in my apartment for awhile now at quail forest apartments. I have called tonya and her husband. He is very rude on the phone and yells at the top of his lungs. I am 25 weeks pregnant with rheumatoid arthritis. the windows in the bedrooms don't open, the Fans in the bathrooms do not work. The front door to the apartment gets stuck. God forbid there is a fire how would i get out? the toliet in one of the bathrooms doesn't flush. and there is possibly black mold growing in the bathroom. i have read some of the reviews on here and it sounds bogus and misleading. tonya you have my phone number, address, and email please contact me before I contact the heath department thank you :-)

In response to unhappy tenant:
I am very sorry that you have negative feelings about our Company and would invite you to identify yourself so that we may resolve them for you. If we have offended you in any way, it was certainly not intentional and we are more than happy to offer our apologies and make things right for you. I cannot answer the phone while I am showing property but would never intentionally miss your call. I return every voice mail that I get within 8 hours. I will even return them in the evenings if I do not have the time during the day. If your new home is not as clean as you feel that it should be or if you have any other maintenance that needs to be attended to, we are here to help you. Please reach out by phone, text or email and we will do what it takes to improve your opinion of us.
Thank you and Merry Christmas! :)

I have not heard anything about all of these issues that you are speaking of
and reporting on our website about until now. Please see your last message
below which has no mention of any problems other than the faucet handles which
are not actually broken. Secondly your team has been out there once to fix the
handles. I have no reason to lie to you or bullshit you. Your not that important
to me, but what is. Is my safe and the safety of my unborn child. I feel that
it is UNFAIR that you don't answer your phone, I feel that it is unfair, beyond
disrespectful and unprofessional that when I call the maintenance man to let him
know that no one has come by he yells in my ear and basically calls me a liar.
So I will forward you the emails and I'm guessing that your memory is lacking I
have spoken to you on the phone :-). So I will put a written and verbal
request in Again for everything to get fixed. And to let you know I don't give a
damn who the
maintenance man is your husband, Gandhi, or the president of the usa he needs
to learn how to talk to a tenant. And if you are okay with him talking crazy and
won't fix the issue terminate My lease. Also if I have to every time I call I
will record it. Please do not re-up my lease in April. There are other tenants
here that have the same issues with yall but won't say anything but I will I
don't have time for bs :-) thank you please let me know what time and date they
are coming to fix EVERYTHING. I also looked up the fair housing law regarding
disabilities maybe we can sit down and go over it together:-). And I also have
an attorney to like I told you before I don't do well with people bs me thanks
have a blessed day:-) also if you want I can post pictures for you so you can
see for yourself
>
>Maintenance came to your apartment on 4/30/14 because you had reported a crack
in the toilet and a problem with the exhaust fan. Our maintenance manager
reported back to me that the toilet was not leaking and the exhaust fan was
working fine. He also repaired a leak under the kitchen sink at that time.
>
>
>On 6/11/14 you reported that the exhaust fan in the bathroom was not working,
one window in the master bedroom would not open and you would like a new screen
door.
>
>
>Maintenance went out on 6/12 and left a note on your door as there was no
answer. They went back on 6/19 - no answer - so they left another message on
door asking you to call and schedule an appointment for them to return. They
finally got in touch with you and replaced a window balancer and repaired the
sliding door. The exhaust fan was working fine.
>
>
>On 8/28 you reported that the exterior light was not working and we replaced
the bulb on the same day.
>
>
>The team has been out there 3 times to replace the faucet handles for you. The
first time, you were not home so they left a note for you to call. The second
time your room mate told them that it was not necessary and the 3rd time they
left a note again.
>
>
>It is my understanding that you pretty much called my husband a liar this
morning accusing him of not coming back out there and you were very rude to him
on the phone. Please understand that we offered to replace those handles for
you because we wanted to make you happy...it is not required by law that we do
this.
>
>
>I feel that it is unfair of you lash out at me and our company for not taking
care of issues that were not reported in the first place. I keep very good
records and I have no record of you asking us to do any of the things that you
allege we have not done. If you have written proof that you have requested that
these things be done, please provide it to me now....did I miss an email
somewhere along the way? If so - please forward it. Regardless...why were none
of these things brought up in the last 2-4 emails that you sent to me?

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