What ‘normal’ are you rushing back to?

‘In the rush to return to normal, use this time to consider which parts of normal are worth rushing back to.’ Dave Hollis – Over Grow The System

A few of the ‘normal’ parts of my life that I feel are worth rushing back to are hugging friends when I bump into them, the freedom to move about as I choose and taking for granted that I will have a steady stream of income to maintain my lifestyle.

The interruption to our routines that COVID-19 has generated is so profound that it has created an opportunity for dental practices to consider what parts of normal they think are worth rushing back to. And what parts of normal are not.

This is a chance for dental teams to hit the reset button. Decide what works well in their team and what does not.

This current situation is unique as it pushes aside the usual daily irritants. Many of us are recognising the deeper things that truly matter. Family and friends, freedom, health and an optimistic future. Also, having a job at a thriving practice with a team who value one another.

This is a powerful mindset for yourself and your team to have when making plans for your return to regular business once the current restrictions have been lifted.

I encourage you to use this opportunity to create a better ‘normal’ for your team.

Online course ‘Transform Your Team Through A Powerful Team Culture’ (CLICK HERE)

Using the above helpful resources, an effective program would be:

DAY 1 – MONDAY

In their own private time, have all team members (including the owners and managers) complete the Team Member Satisfaction Survey. Send the results to the manager of this project. The manager should be someone thoughtful who can assess, and later deliver, the feedback in a helpful and constructive manner.

DAY 2 – TUESDAY

Conduct a Zoom meeting with your team in attendance and play the online course ‘Building a Successful Team’ via ‘share screen’.

DAY 3 – WEDNESDAY

Conduct a Zoom meeting with your team. The manager of this project will share the feedback provided by the team on their Team Member Satisfaction Surveys. The author of various items can be kept anonymous if requested. During this meeting, you will develop a growing list of attitudes and behaviours to keep and a list to minimise/modify.

DAY 4 – THURSDAY

Conduct a Zoom meeting with your team in attendance and play the online course ‘Transform Your Team Through A Powerful Team Culture’ via ‘share screen’.

DAY 5 – FRIDAY

Conduct a Zoom meeting with your team and the free download Team Culture Guide, design your new and improved Team Culture.

If I can assist your practice in this project, please let me know. I would love to see practices coming back from this challenging time better than before!

“The secret of change is to focus all of your energy, not on fighting the old, but on building the new.” Socrates

Julie Parker was a dental nurse and receptionist for many years before becoming the first non-dentist to own a practice in Australia in 2003. After 10 very successful years, Julie now shares her wisdom and knowledge to other practice owners to facilitate their path to success.
Charles Kovess practiced law successfully for 20 years before becoming a motivational speaker and transformation coach, bringing out the unique and extraordinary capacities of individuals, by accessing and harnessing their passion.

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