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I've purchased several products on the FSS and as we know, it went belly up. I contacted your support (Ticket 7559), to hear if I could transfer the purchases to the REX Store or what other options I had, in case their download server also went down. The products couldn't be transferred but was given new downloads for my licenses, that could be downloaded through your download manager - Great!

However, I was also given a 20% voucher I could use on your store, for future purchases of REX Products. I just tried to apply said voucher on EF and get the error;

"You cannot use this voucher with these products"

Is there a limitation for the voucher I was given, is it expired now, is EF not eligible?