Angela Dearing

Deputy Director Housing

Joel Owen

Deputy Director, Development and Asset Management

I'm a member of the Joseph Rowntree Foundation (JRF) and JRHT Executive Leadership Team. My role involves contributing towards the overall strategic direction of both organisations. It also includes the management and leadership of JRHT, in particular the Landscaping, Development and Asset Management Teams. My phone number is 01904 615973.

Our housing and community services team

Below you can find out more about some key members of our housing and community services team. If you have an urgent matter, call 0800 5870211 or you can contact us in a variety of other ways.

Fi Godfrey-Faussett

Community Development Manager

I work with local people across all our neighbourhoods. I help them make the most of their communities and the facilities they have in their neighbourhoods. My role is to help empower the places and communities we work with to be rich in positive relationships. My phone number is 01904 735022.

Sally Houghton

Service Improvement Manager

Contact me if you have an issue regarding improvement of our services. This includes complaints, and matters relating to performance and service delivery. Also emergency planning and procedures, and satisfaction surveys. In addition, I'm also interested in residents' feedback and service improvements. My phone number is 07866 113152.

Joanne Lofthouse

Derwenthorpe Manager

I am a member of JRHT's Senior Management Team. My role includes designing and delivering an effective strategy for engaging with the local communities. It includes Derwenthorpe and the immediate areas. This is to ensure that it becomes a vibrant, successful community. My phone number is 07973 979192.

Debbie Pemberton

Customer Service Team Leader

I manage and coordinate the day-to-day operations of our front-line customer service team. Contact the team with queries about your home, or to find out more about living in a JRHT property. We will answer your question or pass your details to a relevant person to contact you.
My phone number is 01904 735049.

Our care services team

Below you can find out more about some of the key members of our care services team.

For information about our care services and any vacancies we have, please contact the JRHT Customer Services Team at The Garth on 0800 587021.

Kate Thompson

Head of Projects, Care Services

I'm responsible for managing all operational aspects of Hartfields retirement village in Hartlepool. This includes finance, customer relations, and stakeholder management. Also support, housing and social inclusion. My phone number is 01429 855072.

Jill Jenkinson

General Manager (Plaxton Court)

I oversee the running of Plaxton Court. This includes the Fitness Suite, catering, gardens and grounds maintenance, housing, and use of the communal facilities. Also commercial activities - the coffee shop, gym, shop, hair salon and room hire. I am also responsible for the delivery of care on site. My phone number is 01723 340290.

Lynne Lee

Care and Support Manager, Hartfields Retirement Village

Please contact me about your individual care needs and what our service has to offer. Also any concerns, complaints or compliments you may have. I am available to speak to families, advocates or other care professionals. My phone number is 01429 855074.