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Filing a Claim

In the event you should have any missing or damaged items after delivery, note all items damaged or missing prior to signing any documents for the driver. Note: The carrier has up to 120 days to locate any missing items. Keep a copy of all documents you sign. Call carrier contact representative and have them mail the necessary claim forms to you.

It is your responsibility to:

Complete all claim forms within 30 days.

Follow instructions on forms.

Keep a complete copy of the claim forms for your personal files.

Household moves are NOT covered by the University's insurance, nor is the University responsible for loss or for filing claims. However, the Office of Procurement Services will provide assistance to expedite your claim. If you have any questions about completing the forms or filing the claim, do not hesitate to call your carrier contact representative.