1. INTRODUCTION OF NEW MEMBER FROM DANA-ILS

The group welcomed Dorothy Grauer from DANA-ILS to the Resource Sharing Group and the members
introduced themselves to her.

2. SHIPPING ISSUES

This was tabled until March meeting since Judy Gardner and Henry Charles were unable to
attend.

3. HOLDS WITH SAME PICKUP

Camden RDS staff had a question about whether Systems would be able to run a report that can
automatically remove holds on items placed with pickup library same as the owning library.
Previously, Katie had asked Chris Sterback and he had said that it is possible to do this.
Ideally the pull list would not have these items. This would save staff time used for
manually removing these holds when they are on the daily pull list. Judy’s approval is
needed. Nita will discuss this issue at the next Access Services Committee meeting.

4. USE OF OVERRIDE FOR PERIODICAL REQUESTS AND POLICY

Patrons can not place a hold on periodical titles using the Deliver/Recall button. If a
request does not have correct citation, our procedure is to try to locate the article, if we
can not find the exact article, or if an article is over 30 pages, we would then send the
entire volume to another geographic campus.

RDS staff does not make a regular practice of requesting items for a user. Staff
override is used to create a hold for a periodical. RDS staff should not routinely be placing
Holds on periodicals in Workflows.

Group agreed that we should only be sending a limited amount of volumes at a time and
once they are returned, only then additional volumes will be sent.

What is our policy on how many volumes can be sent to another geographic location? The
group discussed the max number of volume that can be sent from a periodical title, for
sending between campuses for the same user. The group suggests five volumes. Nita will
incorporate suggestions and seek Judy’s approval for a formal guideline for RUL.

The group also discussed the appropriate properties level setting for place hold wizard.
When RDS staff go into Workflows to help a patron, they should use copy level, not title
level hold.

Volumes should be sent for In Library Use, for ten days (five for library use, five for
shipping).

5. INTERLIBRARY LOAN TO MUSIC LIBRARY

Music Library is not a Pickup location in IRIS for ILL and PALCI or RDS. Patrons cannot
select Music as a pickup location on the forms. Few errors were made by staff recently. Holds
received with a pickup location of Music are sent upstairs to the Douglass hold shelf.

6. RDS PAPER FORMS

The group reviewed the following RDS forms: RDS – Uncataloged Materials; RDS – Paul Robeson
Library, Camden; RDS – New Brunswick Libraries; and RDS – John C. Dana, Newark. The group
agreed upon changes, and with Judy’s approval, the revised forms will be posted on the Staff
Resources page.

Guests are not eligible to use these RDS forms.

7. ARIEL AND WEB POSTING FOR RDS REQUESTS

ILS and Imaging Services (IS) have version 4.1.1 installed on their “web posting” Ariel
stations.

The ILS installation has gone smoothly, but the IS Ariel has had complications with web
delivery.

The Imaging Services at Alex is experiencing problems with Ariel 4.1.1 upgrade on their
web posting stations. Until further notice, please do not send any scanned RDS articles to
Imaging Services. Instead scan and send them to ILS-Alex.

For Dana and Camden users, continue sending articles to them directly. Until Imaging
Services’ Ariel problem is resolved, ILS-Alex has agreed to do RDS posting for all New
Brunswick patrons.

Articles photocopied at branch libraries should still be sent to Imaging Services – RDS
Articles. No change for the branch libraries without scanners.

The IS office is currently handling responses to the web delivery email notification and
AskAL involving RDS users that are having trouble logging in.

Systems has been made aware of this issue and Dave Hoover is looking into it.

8. ANNOUNCEMENTS / INFORMATION SHARING

Eugene/SMLR: The new scanner has arrived but is not yet set up.

Ray/Douglass: New staff member Bill Lynch has replaced Matt.

Dean/Annex: Rae Wong has begun at Chang; Adam is working evenings at Chang.

Glenn/ILS-Alex: Imaging Services is doing a lot of RAPID, about a 100% increase, and ILL is
helping out with student workers. UPS is no longer honoring RU’s $40 processing fee for
replacing lost items. Wednesday, April 12th, there will be an Open House at Alex/ILL Services
for library staff and librarians at 10 AM. An announcement will be coming.

Carolyn & Dorothy/Dana: All is fine with RDS and ILL at Dana.

Katie, Theresa & Mary Ann/Camden: There is nothing out of the ordinary to report.

Kristen/Art: ILL and RDS are steady, with a lot of incoming RDS. Hold Shelf space is
improved.

Linda/Music: There have been a lot of PALCI requests, including provisional. ILS and RDS are
steady. Linda recently received a request for a CD, but Music Library does not circulate
their CDs.

Holly/LSM: A noticeable number of UPS packages for PALCI are arriving in poor condition. Some
patrons have been making simultaneous requests for the same title from multiple PALCI
partners, resulting in 2 or more identical titles on the Hold Shelf for the same patron, who
checks out one and returns the others.

Meghan/Alex: Requests have been stable, but Alex has been processing a lot of outgoing PALCI
requests.

Drue/LSM: PALCI and provisional PALCI requests are up, sometimes more PALCI books than RDS
books in the mornings. The new scanner is expected shortly.

Pat/CAS: Due to renovations on the 2nd and 3rd floors during spring break, 2nd floor staff
are moving up to the 3rd floor, which crowds the library staff a bit.

Meghan/Alex: A new counter is coming for RDS.

Priscilla/Kilmer: There will be no heat or hot water at Kilmer next Monday and Tuesday.

Nicole/Alex: Nicole is back at Alex from Chang.

Nita/Douglass: Nita has been training Rae Wong from Chang library in RDS, PALCI and scanning.
The group’s concern about the slow system response in PALCI was discussed at the February ASC
meeting. Glenn had volunteered to send a formal request to Systems to improve the response.

Next Meeting: The next meeting will be held at Kilmer Library, Media Classroom on Tuesday,
March 28th.