I ordered a coat that was too big for me (my mistake), returned it to be refunded and ordered the right size. Returning was easy, I got refund in a few days and my new order arriwed in a few days (outside UK). I couldn't be more satisfied with their customer service! Now I'm a happy owner of the most beautiful winter coat I've ever had.

The size charts and product descriptions are very accurate and helpful. Clothes are awesome and of good quality.