A note about accessibility
There are many ways to file supporting documents. You can also file documents with the Agency Secretariat by email, courier or fax if you have difficulties using the file transfer system.

What if I can't access the secure file transfer system?

You may need to use a different internet browser (like Chrome, Firefox or Internet Explorer) or you may need to update your browser to the latest version. You also need to use a browser that has JavaScript enabled.

How to upload files

Step 1: Click on "Secure Folders"

Once you've logged in, you will see several options. Click on "Secure Folders" to continue to the file upload system.

Step 2: Click on the folder that's related to your form

First time users: You will only see one folder. Click on the folder to open it.

Returning users: You may see more than one folder. Click on the most recent folder (at the top of the list) to open it.

Step 3: Click on the "Non-Confidential" folder

What if I have confidential documents?

If your case is being handled through adjudication and you filed a request for confidentiality, you must upload a public version of the document from which the confidential information has been redacted.

You can upload the public version in the "Non-Confidential" folder.

You must also upload a confidential version of the document, which:

contains and identifies the confidential information that was redacted from the public version; and

states "CONTAINS CONFIDENTIAL INFORMATION" on the top of each page.

You can upload the confidential version in the "Confidential" folder. The confidential version is only filed with the Agency at this stage in the proceedings.

Step 4: Upload your supporting documents

Click on the upload button to add your supporting documents to the "Non-Confidential" folder.

Step 5: Log out

Please click "Logout" in the top right corner.

This step ensures that the Agency is immediately notified about your documents.

How do I send my supporting documents to the other parties?
If your case is being handled through adjudication, your supporting documents will automatically be sent to any email address(es) that you entered on the last part of the form.