Please use the links on the
left side of this page to navigate through the help section. Be sure to
check out our FAQ section below as well. Thank you for shopping with Chelsey
Minx

FAQ

Q: Do you offer
discrete shipping?
A: Yes we do. All orders come in a plain brown box with no markings or
company logo. The return address is simply stated as CM Distribution.

Q: All the lingerie
items or all the micro thongs are missing from my order. Where are they?
A: Most of our lingerie items are shipped from our East Coast warehouse.
Our micro thongs are shipped from our West Coast warehouse. If you did
not receive two tracking numbers please contact our customer service department
at cs@chelseyminx.com

Q: What size micro
thongs should I order?
A: Our micro thongs run true-to-size, meaning that they are not super
huge like other company's one size fits all lingerie. All micro thongs
are made to wear across the hips so if you have small to average sized
hips then you'd order S/M. If you have larger or more curvaceous hips
then you should order M/L.

Q: When should
I expect to receive my order?
A: Our production lead times very slighly depending on our order volume. Please be sure to check our production schedule noted at the top of our website. If you choose Super Saver Free Shipping it will take up to five to seven days to be delviered (time in transit). This does not include our product lead time. If you choose
Standard 3-5 Day Shipping please allow the three to five days for time in tranist. And Express 2 Day Shipping can be delivered in 1-2 business days. As an example of what you may anticipate; an order placed on a Monday will be shipped on Tuesday and
delivered on Thursday.

Do you have any questions? Please contact us by filling
out this simple email form. Please be advised that ChelseyMinx.com
has an
email only customer service policy. Please
be sure to use an email address you check regularly. Thank
you.