Can I get a refund or exchange my ticket?

To request a refund you will need to contact the event organizer directly. Because Ticketleap is the ticketing system, not the event organizer, Ticketleap cannot refund or exchange tickets on behalf of the event organizer.

You can contact the event organizer through their Ticketleap event page. Go to the About tab and scroll to the bottom of the page. Then click the Email Us button.