What is Hybrid Cloud Computing?

Hybrid cloud offers businesses the opportunity to take a stair-step approach to the cloud while also giving them the comfort and security of controlling critical data inside a private, highly-protected cloud.

Defining 4G/LTE

4G/LTE is really two terms in one. 4G is a collection of fourth generation mobile data technology. All 4G standards must conform to a set of specifications created by the International Telecommunications Union. LTE stands for Long Term Evolution, which is not really a technology, but a standard for wireless communication.

Why Cloud Contact Centers

The demands placed on customer service and contact centers are higher than ever. Organizations want contact centers that can scale quickly to meet customer demand, and want agents that deliver personalized customer support.

Hosted PBX vs SIP Trunking

SIP trunking or hosted PBX? That is the VoIP implementation debate. Both are viable approaches when looking for a VoIP solution, which is the only problem. It’s up to you to decide which makes the most sense for your business.

Business Factors Driving UC Adoption

What is IAM and Who are the Major Players?

As the number of connected devices in the workplace skyrockets and Bring-your-own-device (BYOD) continues to be the norm, maintaining data security in the enterprise continues to be a significant challenge.

Security Threats to Protect Against

The ubiquitous presence of mobile devices in the workplace, increased connectedness of devices and the sophisticated nature of network intrusions, are just some of the security threats organizations need to watch out for.

Disaster Recovery vs Business Continuity

While not every business will experience a disaster on the magnitude of a violent attack, there are plenty of smaller disruptions that can threaten data, cut off communications, and ultimately affect bottom lines.

Cloud Contact Center Challenges

Cloud contact centers have emerged as a mainstream alternative to traditional on-premise or outsourced contact centers. Talk to providers about their philosophy and solutions to see if they match business your business goals.

What is Managed WAP

Organizations considering a Managed WAP environment, either from a managed cloud provider or a self-managed on-premise option, should ask about cloud managed WAP as well. Many providers offer multi-site management of wireless access points.

Benefits of SDN

Software Defined Networking (SDN) is a technology that has turned traditional enterprise networking on its head. SDN is a disruptive innovation that essentially creates a virtualized version of the physical network, that can be centrally managed by software.

4G/LTE Devices

Companies implementing an enterprise mobility strategy, should look to 4G/LTE devices as a reliable connectivity toolset. The ability to leverage more reliable and cost-effective mobile connectivity, along with better application performance.

DRaaS: What Is It and Do You Need It?

Today’s businesses produce a staggering amount of data that must keepflowing in the face of business-killing disasters, as any interruption to a business’s operations can cost the company millions in revenue.

Biggest IAM Mistakes and How to Avoid Them

The trick is to select and implement an IAM solution that protects and manages digital identities while also providing identity governance, security policy enforcement and user-based access control. Before moving forward with an IAM framework, watch out for these commons missteps to avoid scope creep and cost overruns.

Overcoming Concerns About G Suite

As cloud-based collaboration tools become more accessible and affordable, businesses of all sizes are finding themselves considering which platform is best suited for their business. For many, Google’s G-Suite is an appealing option because of its familiar look and feel, simple pricing, and ubiquity in the market.

Cloud-based applications and Industry 4.0

In an Industry 4.0 world, manufacturers have the ability to make more informed decisions using real-time data collected from powerful embedded networked sensors in machines, assets and applications. Strategies should be addressed early and often.

Which UC Provider is Right For Your Business?

All providers aren’t created equal. You’ll drive yourself mad trying to compare all of the features across various providers. Ask yourself (and your UC vendor candidates) these questions before signing on the dotted line.

Big Data Service Providers Unlock the Value of Data

If your organization is considering stepping up its game when it comes to your data, it’s important to ask smart questions about how Hadoop, big data analytics services, and cloud options fit into your overall big data strategy.

The Rise of Mobility and Its Effect on Business

Rather than viewing mobility as an obstacle of growth, UC&C adopters are capitalizing on these communication solutions to answer the mobility challenge and are reaping the benefits of this cloud-based technology.For the most part, the features and tools that fall under the UC umbrella seem as if they were built with the mobile worker in mind.

Common Concerns of Managed WAP

Since the introduction of managed WAP or cloud-managed WLANs, the typical profile of an organization that has adopted this type of infrastructure has been a small company with multiple remote offices. Those in the hospitality industry and retailers have long been perfect candidates.

Why Your Business Needs G Suite

Choosing the right productivity tools for your team can help promote collaboration, innovation, and superior service for your customers—essential elements to sustainable growth and success. Different businesses have differing needs and might wonder which solution is right for them.

Hybrid Cloud - Download this Checklist

Considering a move to a hybrid cloud can reduce costs for your organization, offer greater flexibility, and security and performance of dedicated servers or private cloud. Use this checklist to help you along.

What’s Your UC Plan Missing?

With application performance, Quality of Service and security challenges that come with enterprise communication, many believe that Unified Communications-as-a-Service will continue to be an area for expansion.

UC&C- Does One Size Fit All?

While flexibility at work means a lot of different things to a lot of different people, the underlying theme revolves around individuals wanting the ability and support to work from anywhere and at any time.