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Job Description

Who are we

Mansion House, is a leading International business & technology consultancy firm with offices in London, NY, Frankfurt, Singapore and Jacksonville in Florida. We concentrate exclusively on the Financial Services Sector. We provide innovative solutions to the Corporate and Transaction Banking, Capital Markets, Wealth and Investment Management communities through our teams of highly skilled Subject Matter Experts/Consultants.

Project/Role

Our Tier 1 Investment banking client requires a Geneos SME to join a US based Geneos Support Team. This role can be based out of either Delaware or Plano, Texas.

Responsibilities:

Production support services including on-call and weekend release responsibilities (Geneos, SharePoint)

Planning, engineering, deployment and support of monitoring and other automation and testing tools

Understand the full project life cycle and take ownership of project deliverables to ensure successful implementation and integration of application changes

Provide SharePoint administration support including, new site requests, governance over existing sites, and produce FAQ's to reduce call volume.

Develops automation opportunities to reduce manual SharePoint support responsibilities such as Application On-Boarding and Data Management.