The entertainment was comprehensive. I also liked the number of options for the complimentary beverages.

The economy seats are not as comfortable as advertised. The breakfast was good, but the chicken dinner was bland.

KHI

DXB

Excellent 10.0

Service, atmosphere

CAI

DXB

Okay 5.3

Decent leg room in economy; good entertainment system & food/drink

I was expecting to pay for only 10 kg excess baggage according to my own scale but was charged for 15 kg and the check-in staff was rude and unwilling to listen; in-flight staff were not polite, pushing past passengers without any word; such a disappointment as I expected much higher standard of service and courtesy. Nothing beats Singapore Airlines.

DXB

CGK

Good 6.6

in-flight staff were not polite, pushing past passengers without any word; such a disappointment as I expected much higher standard of service and courtesy. Nothing beats Singapore Airlines.

Again, no aisle seat for SkyTeam Gold member.
Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here.

BCN

AMS

Excellent 9.3

The food was excelent

I have to pay to pay a little more confort

LAX

AMS

Mediocre 2.0

My bagage broke

I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it

The service was excellent along with the flight being very comfortable.

A little more options in entertainment in the hindi language would be much better for people who do not like to watch English entertainment. Along with that free wifi would be kind of good to have for people who need to work on the flight or check out important emails.

ATH

FRA

Mediocre 2.6

Flight was fine...

When two passengers got into a brawl over who knows what, it took two hours for the police to come on board and take them off the flight.
They should have been removed quickly.
Missed connecting flight.
Messed my day up big time.

BOS

MUC

Okay 4.0

Worst food ever. Stewardess could not figure out where my seat was . Seemed unfamiliar with the plane.

BLR

FRA

Excellent 9.3

Could have more options for entrainment

FRA

CAI

Okay 5.3

Didn’t like absolutely nothing

We had to walk from gate z all the way to gate B carrying all the bags which was painful, the plane was very tight and old that I had to put all my carry on bags in the floor. I personally had to help the crew members to pick up the food trays because they were very limited and no entertainment at all which was really boring.

Legroom is poor but unlike the Newark-Athens leg, I was able to get an aisle seat that allowed me to stretch a bit.
Choice of English language movies is poor.
Depending on the price I would still prefer the Delta non stop flight from US to Greece because of the movie choices and ease of use of remote control.

BKK

HKG

Excellent 10.0

It was comfy, the crew seemed genuinely happy, and the food was good. Never going to complain about smoked salmon.

I didn't like that my connecting flight was with another airline

FLL

DXB

Good 7.3

The entertainment was comprehensive. I also liked the number of options for the complimentary beverages.

The economy seats are not as comfortable as advertised. The breakfast was good, but the chicken dinner was bland.

CAI

DXB

Okay 5.3

Decent leg room in economy; good entertainment system & food/drink

I was expecting to pay for only 10 kg excess baggage according to my own scale but was charged for 15 kg and the check-in staff was rude and unwilling to listen; in-flight staff were not polite, pushing past passengers without any word; such a disappointment as I expected much higher standard of service and courtesy. Nothing beats Singapore Airlines.

in-flight staff were not polite, pushing past passengers without any word; such a disappointment as I expected much higher standard of service and courtesy. Nothing beats Singapore Airlines.

FLL

DXB

Good 7.3

The entertainment was comprehensive. I also liked the number of options for the complimentary beverages.

The economy seats are not as comfortable as advertised. The breakfast was good, but the chicken dinner was bland.

DXB

CCU

Okay 4.3

Despite me telling the crew a number of times that he temperature was FAR too low, no change was made. Now I am not a first time flyer and I know flights can get cold. I had a sweatshirt, socks, shoes, two blankets wrapped and it was still cold to the point that I put the blanket over my head. When I looked around the flight almost every single person was completely wrapped in blankets and had hoods, sarees, and scarves wrapped around their heads. I had my 1 year old infant who already had a head cold that I feel was worsened by the cold dry air. I spent my first few days in Kolkata pretty sick. I know the cold air doesn’t cause the illness but it certainly worsened any stuffy nose I had into a full blown cold and chest congestion. I was VERY upset by the discomfort on this flight especially after having a wonderful flight with Emirates from New York to Dubai. I really felt like the crew did not care despite clear discomfort the passengers were feeling. It was incredible how visible the discomfort was yet nothing was done to fix the temperature. The freezing cold air kept blowing right on everyone theoughout the flight.

CAI

DXB

Okay 5.3

Decent leg room in economy; good entertainment system & food/drink

I was expecting to pay for only 10 kg excess baggage according to my own scale but was charged for 15 kg and the check-in staff was rude and unwilling to listen; in-flight staff were not polite, pushing past passengers without any word; such a disappointment as I expected much higher standard of service and courtesy. Nothing beats Singapore Airlines.

ATH

EWR

Excellent 8.6

Better food than out of Newark.
Crew helpful as always.

Legroom is poor but unlike the Newark-Athens leg, I was able to get an aisle seat that allowed me to stretch a bit.
Choice of English language movies is poor.
Depending on the price I would still prefer the Delta non stop flight from US to Greece because of the movie choices and ease of use of remote control.

I payed extra 35$ for my seat but there was no leg space at all . There were already two metal boxes under my seat I literally crunched my feet under the seat . Worst travel of my life. The food options were over by the time they came to us. So had to eat what was remaining. Not good at all

FRA

CAI

Okay 5.3

Didn’t like absolutely nothing

We had to walk from gate z all the way to gate B carrying all the bags which was painful, the plane was very tight and old that I had to put all my carry on bags in the floor. I personally had to help the crew members to pick up the food trays because they were very limited and no entertainment at all which was really boring.

BOS

MUC

Okay 4.0

Worst food ever. Stewardess could not figure out where my seat was . Seemed unfamiliar with the plane.

ATH

FRA

Mediocre 2.6

Flight was fine...

When two passengers got into a brawl over who knows what, it took two hours for the police to come on board and take them off the flight.
They should have been removed quickly.
Missed connecting flight.
Messed my day up big time.

DEN

MUC

Excellent 10.0

The service was excellent along with the flight being very comfortable.

A little more options in entertainment in the hindi language would be much better for people who do not like to watch English entertainment. Along with that free wifi would be kind of good to have for people who need to work on the flight or check out important emails.

The flight left > 2 hours late from JFK to Abu Dhabi, and my connection was changed midair. Instead of changing it to the next flight, they changed it to a flight 16 hours later so I missed my entire day of meetings. The paid internet did not work inflight so I couldn't check my connection or receive emails. The crew was not friendly, and they also wouldn't give anyone any information about their connections during the flight, which resulted in ~80 people rushing the crew and the desk. It was very messy.

Had to take a United flight to a different destination.
No compensation for something I had no control over.
When I am at an airport and have the opportunity to catch an earlier flight you have room on, you charge me.
When this kind of thing happens - I pay with my time.
Sucks

ATH

FRA

Mediocre 2.6

Flight was fine...

When two passengers got into a brawl over who knows what, it took two hours for the police to come on board and take them off the flight.
They should have been removed quickly.
Missed connecting flight.
Messed my day up big time.

BEY

FRA

Good 7.0

Seating, cleanliness, crew courteousy, entertainment.

Boarding process unclear, poor announcement, and messy. No wifi, choice and quality of food. Entertainment was erratic at times.

BOS

MUC

Okay 4.0

Worst food ever. Stewardess could not figure out where my seat was . Seemed unfamiliar with the plane.

We had to walk from gate z all the way to gate B carrying all the bags which was painful, the plane was very tight and old that I had to put all my carry on bags in the floor. I personally had to help the crew members to pick up the food trays because they were very limited and no entertainment at all which was really boring.

BEY

FRA

Good 7.0

Seating, cleanliness, crew courteousy, entertainment.

Boarding process unclear, poor announcement, and messy. No wifi, choice and quality of food. Entertainment was erratic at times.

FRA

LAX

Mediocre 2.0

Had to take a United flight to a different destination.
No compensation for something I had no control over.
When I am at an airport and have the opportunity to catch an earlier flight you have room on, you charge me.
When this kind of thing happens - I pay with my time.
Sucks

The flight left > 2 hours late from JFK to Abu Dhabi, and my connection was changed midair. Instead of changing it to the next flight, they changed it to a flight 16 hours later so I missed my entire day of meetings. The paid internet did not work inflight so I couldn't check my connection or receive emails. The crew was not friendly, and they also wouldn't give anyone any information about their connections during the flight, which resulted in ~80 people rushing the crew and the desk. It was very messy.

AUH

RUH

Poor 0.0

I couldn't catch this flight because the previous connecting flight was canceled.

I payed extra 35$ for my seat but there was no leg space at all . There were already two metal boxes under my seat I literally crunched my feet under the seat . Worst travel of my life. The food options were over by the time they came to us. So had to eat what was remaining. Not good at all

FRA

CAI

Okay 5.3

Didn’t like absolutely nothing

We had to walk from gate z all the way to gate B carrying all the bags which was painful, the plane was very tight and old that I had to put all my carry on bags in the floor. I personally had to help the crew members to pick up the food trays because they were very limited and no entertainment at all which was really boring.

ATH

FRA

Mediocre 2.6

Flight was fine...

When two passengers got into a brawl over who knows what, it took two hours for the police to come on board and take them off the flight.
They should have been removed quickly.
Missed connecting flight.
Messed my day up big time.

SFO

FRA

Excellent 8.6

I liked the seats, the space for our legs and the crew members

DEN

MUC

Excellent 10.0

The service was excellent along with the flight being very comfortable.

A little more options in entertainment in the hindi language would be much better for people who do not like to watch English entertainment. Along with that free wifi would be kind of good to have for people who need to work on the flight or check out important emails.

One particular airhostess was little rude ..too much wait time in Dubai

FLL

DXB

Good 7.3

The entertainment was comprehensive. I also liked the number of options for the complimentary beverages.

The economy seats are not as comfortable as advertised. The breakfast was good, but the chicken dinner was bland.

ATH

EWR

Excellent 8.6

Better food than out of Newark.
Crew helpful as always.

Legroom is poor but unlike the Newark-Athens leg, I was able to get an aisle seat that allowed me to stretch a bit.
Choice of English language movies is poor.
Depending on the price I would still prefer the Delta non stop flight from US to Greece because of the movie choices and ease of use of remote control.

DXB

CGK

Good 6.6

in-flight staff were not polite, pushing past passengers without any word; such a disappointment as I expected much higher standard of service and courtesy. Nothing beats Singapore Airlines.

DXB

CCU

Okay 4.3

Despite me telling the crew a number of times that he temperature was FAR too low, no change was made. Now I am not a first time flyer and I know flights can get cold. I had a sweatshirt, socks, shoes, two blankets wrapped and it was still cold to the point that I put the blanket over my head. When I looked around the flight almost every single person was completely wrapped in blankets and had hoods, sarees, and scarves wrapped around their heads. I had my 1 year old infant who already had a head cold that I feel was worsened by the cold dry air. I spent my first few days in Kolkata pretty sick. I know the cold air doesn’t cause the illness but it certainly worsened any stuffy nose I had into a full blown cold and chest congestion. I was VERY upset by the discomfort on this flight especially after having a wonderful flight with Emirates from New York to Dubai. I really felt like the crew did not care despite clear discomfort the passengers were feeling. It was incredible how visible the discomfort was yet nothing was done to fix the temperature. The freezing cold air kept blowing right on everyone theoughout the flight.

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