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My husband and I need to come to Tucson 4 times a year and had been staying at one of the Embassy Suites for over six years. For our stay on Sept 9 ,2012 I decided to try the Hilton East and am so glad I did. We stayed in room 737 on the executive floor on the seventh floor....
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Issue_Resolution, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your review. We are so glad you enjoyed the Executive Level. We are so pleased you had a restful night. Our Serenity Bed mattresses are made especially for Hilton and we get lots of guest compliments about them. We found your reservation for your next stay with us and have upgraded you to the Executive Level so...
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