Thank you for an amazingly professional and kind service. I still cannot believe how easy it was to send a gift to Syria. The recipient loved the gift - Andre Hein, Chad

You are wonderful, thank you for both orders!!! Have a great Christmas and Happy New Year. - michaela sieberova, United States

My family received the gift right on time and was delighted! Your packaging and shipping are amazing. I will be a return shopper. Thank you for your excellent service - Susan Warren, USA

It is actually my first time to try this kind of service, and no doubt it helped me feel the recipient of my gift so special on his birthday! Thank you very much for a great service. - Christine Gica, United Arab Emirates

Thank you for your promt assistance in this matter and for working to resolve it in a timely manner. I look forward to dealing with you. - Zohra Cincotta, United States

I completely understand and really enjoyed using your service which I will use in the future and recommend to all my friends but next time. - Kholofelo Masenya, South Africa

Thank you so much again for providing us with such an excellent efficient service. - Mr Richard Simmonds, United Kingdom

Standard Shipping: Your gift would be delivered in 4 to 5 working days.

The cut off time is 11 AM (time in canada) Monday through Fridays.If we receive the order after that, we will proses your order on the next business day and inform you about it.

Your order would be processed based on the success of your payment.

The cut off times refer to the recipient's time zone.

If no-one is available to receive the gift, a calling card will be left or alternatively goods can be left with a neighbor.

We cannot be held liable if, through no fault of our own or our couriers, we are unable to deliver your gift on a specific date and/or time. We are not responsible for the reliability or otherwise of the overseas postal/courier services. We are not liable for the payment of import or export duties, if goods are impounded by the Authorities of the country to which you are sending, payment of those duties are your''''''''s or the recipients responsibility

All Gift consignments are insured for damage or loss in transit but we are not insured if for whatever reason the customs dept of the destination country decide for whatever reason to impound the goods.(More relevant to Worldwide "long-haul" destinations). We cannot be held liable for any loss including consequential loss if a gift does not arrive on a specific date and/or time.

Please Note: If the given address or phone number of the recipient is wrong and we are not able to reach them despite our best efforts, we will have to charge you 50% of the order value and the shipping costs towards material wastage. Sometimes, if the delivery area is remote we may have to charge you extra delivery charges depending on the location and the nearest available city/town. This will, however be done with your permission and only after communicating the issue on hand to you. We will try our best to avoid such a situation before contacting you about this.

While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.

Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.

If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.

Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.

Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

At Giftsnideas, we have a friendly refund policy to ensure your online purchase is hassle-free and we make every effort to ensure that you receive excellent service. Our Refund policy is applicable for the below cases.

Product Not Delivered.

Mismatch of the Delivered Product with description on the website.

Late Delivery of Product, i.e., wrong date as we do not guarantee specific time for delivery.

Complaint Process:

At Giftsnideas, we make every effort to ensure that customer support resolve the customer issues fast and impeccable. Customer can raise their Complaints by sending email to customerservice@giftsnideas.com within 30 days from the delivery date. In case of any delivery issues,
we request customers to send photos of the product's received and Order details.

Refund process in 3 easy Steps:

Customer should raise a Refund request within 30 days from the delivered date.

After verifying all the order information, we process the request for cancellation.

Post cancellation of the order, refund amount will reflect in your account within 5-7 business days.(Does not include Saturdays, Sundays and Holidays).

Partial refunds shall be applicable in cases of Bad Delivery or Late Delivery, which is solely at the discretion of the company.

You are wonderful, thank you for both orders!!! Have a great Christmas and Happy New Year. - michaela sieberova, United States

Thanks a million for delivering the gifts to my girl and translating my message from English to Russian did wonders - Peter, UK.

Thank you giftsnideas.com team for fast, execellence and reliable serives. - Mahmoud ELRAYAH, United Arab Emirates

I completely understand and really enjoyed using your service which I will use in the future and recommend to all my friends but next time. - Kholofelo Masenya, South Africa

Want to thank you for the service, the gift was received. You really have a very good service. Thanks a lot! - leticia torres, Chile

Thank you for the recent delivery to UK for my sister's birthday, she was very pleased with the gift, I will contact you again if I have a need and recommend you to my friends. - June R Doncaster, United States

Thank you for your great customer service! I shall certainly use your site. - Alexandra Seber, United Kingdom

Security Policy

Your safety is guaranteed because Giftsnideas.com uses a high grade 256 bit encryption to encrypt your information before transmitting over the Internet. This encryption makes it very secure by preventing anyone from hi-jacking your important details.