Ben does an excellent job of not just describing a series of events and points of recommendation but of illustrating the emotion behind the same. He does so in a very realistic fashion, as well. Reading the book, I felt as if I was experiencing a fraction of this emotion, appreciating both elated and dark moments. With his recommendations, Ben was not afraid to show both sides of an argument. His examples were not hypothetical or academic, but built on real experience, making the read much more enjoyable.