Philips

It’s cost efficient because you don’t have to travel back and forth, it’s time-saving because you have immediate access to the display, and it’s high performance because you can change everything.

Summary of Customer

Philips, a leading company in digital signage solutions, has seen a rapid acceleration in the evolution of the signage industry. Customers use digital signage from Philips in situations such as interactive shopping mall maps, and anywhere else where digital information or advertising can be realized physically.

Philips has seen a shift in digital signage from providing just hardware, to a combination of hardware embedded with a powerful software platform. So, in 2015 they made the decision to create one powerful platform for their Android-based TVs and digital signage screens. Following this decision, they wanted to find a partner to help them make life easier for their clients.

Challenges

Enable clients to change content and settings on demand

Connections need to be possible from anywhere

Availability of connections around the clock

Solution

Philips decided to integrate the TeamViewer Host app into every screen, which provides permanent unattended remote access to each device. Their clients can now remote in and completely control the remote device to execute any task they need to—anywhere across the globe.