HostGator has been known as a top web hosting provider by doing something great in the business that is delivering the top-rate products, giving best support and keeping their promises. You can make use of following coupon codes to avail discount offer from them:

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I have hosted over 70 websites with HostGator on their VPS server and been paying them $95 month for over five years now. I was very happy with them and had no problem with the fact that i could get the same hosting features for half the cost elsewhere.

Then came summer of 2013 and HostGator got acquired by EIG. Since then the quality of service at HostGator has gone down exponentially. HostGator's servers go down more often than before (couple hours in less than two month) and their customer service takes for ever to respond to the simplest issues (they used to answer phone calls under a minute - now it takes almost 30 minutes).

It looks like that I'm not alone either. A simple search on Twitter and webmaster forums will show you how upset their customers are and how many people are switching away from them on a daily basis.

It's sad to see a good company like HostGator getting destroyed. I highly suggest staying away from them.

We have been with hostgator since January 2013. Since then, we have experienced downtime but nothing compared to this last last week. 1st major downtime lasted about 20 hours and today we are at 15+ hours so far. They perform migrations without notice and change TOS often. Unfortunatly for us, this week brings in 1/3 of our yearly business. Support is poor and practically non-existant.

Hostgator will not enforce their own terms of service. Despite many abuse reports proving TOS violations, they refuse to act and seem to be in fact protecting a hate website.

Reports have included links to images of a naked under age girl being held by a very much older nude male, as well as posts advocating date rape of a 15 year old girl. and others posts showing what look like underage boys engaged in sex acts.

This is potential harm to minors and is a violation of their TOS.

There is also a beastiality image showing a nude male having sex with a decapitated pigs head, again a violation, as their TOS states obscenity is prohibited.

There are many more such posts and images, but Hostgator will not enforce their TOS.

If anyone is thinking of joining Hostgator I would recommend that you look elsewhere first.

The stoppedv supporting their free sitebuilder without any notice. I only found out when my sites were down for days. They got them back up but I lost 1rst page search spots. Now even my wordpress sites are taking 40-60 seconds to load. Custom service says its a PROVO saturation issue. Hostgator was good for years but now there always another issue that causes me to lose money. Something is now broken at HG.

Hostgator Review

Review by Lori Soard

HostGator is one of those well-known names in the web hosting industry. Thereare a couple of reasons for this. First, they advertise widely, so their namehas likely popped up in your search results or when you've been browsing onwebsites about web hosting. The company was founded in 2002, so has been aroundfor about 15 years now. This means it has had enough time to go through somegrowing pains, work through those issues, and find its own hosting companyrhythm. Today, they have about 12,000 servers they manage and a 90% customersatisfaction rating.

Brent Oxley started the company out of his dorm room in Florida. In 2006, thecompany had grown to the point that they could no longer fit in their2000-square feet of office space and they were having trouble finding enoughtechnologically inclined talent to staff their offices. They moved from BocaRaton to Houston, Texas, taking up residence in a 25,000 square foot space. Outof their fifty Florida employees, forty of them moved with the company to Texas.Host Gator has settled in the Texas area and remained through today, althoughthey've moved cities.

From 2002 to 2008, the company grew to 100,000 customers. Then, in 2009, thecompany saw massive growth and doubled that in less than a year. HostGator hascontinued to expand into other countries, including China, Russia, and Mexico.Their current office is in Austin and is now 100,000 square feet.

Hosting Plans and Pricing

It isn't hard to see why this company has had such massive growth when you lookat the wide range of plans they have to offer. Not only do they offer sharedhosting, but WordPress hosting, cloud hosting and virtual private servers. Youhave the ability to become a reseller or to purchase your own dedicated server.Another advantage to going with a company that offers a variety of plans is thatas your business grows.

Shared Hosting

If you're looking for shared hosting, HostGator offers three plans for allbusiness sizes. Basically, they don't limit how much you can use, but if you area big drain on the resources on that server (25% or more) then you may violatetheir TOS and lose your ability to host with them. The normal running of abusiness shouldn't create any issues, unless you have a streaming site orsomething that is bandwidth heavy.

The Hatchling Plan

Allows you one domain and unmetered bandwidth and space.

You can get a rate as low as $3.95 per month, but you'll have to sign up forthree years and pay for 36 months upfront to get that rate. If you choose to paymonth to month, you'll pay $10.95/month. There are many other levels, dependingupon how much you want to pay in advance, and each level will save you a littlemore on your monthly rate.

Includes full support.

Set up on cPanel with one-click installations.

Baby Plan

The baby plan is recommended by HostGator as their ideal shared hosting plan.You'll gain a couple of things by going to the Baby plan and the costs are alittle different.

Instead of only being allowed a single domain, you can install multipledomains on this plan.

Unlimited space and bandwidth (again, within reason).

Unlimited parked domains.

Private SSL.

Dedicated IP for $4.00 more per month.

Rates start as low as $5.95/month paid upfront for 36 months of hosting and$11.95/month paid on a month-to-month basis.

Business Plan

The Business plan is the largest of the shared hosting options. You gaineverything with the Hatchling and Baby plans plus:

Free dedicated IP

Free private SSL

Anonymous FTP

Rates start at $5.95/month when paid 36 months in advance and $16.95/monthwhen paid by the month.

Cloud Hosting

There are some real advantages to going with web hosting and it doesn't costmuch more to go this route, especially for the smaller sites that only need asingle domain and less memory. HostGator states that their cloud hosting istwice as fast, has four times the resources, and offers a statistics dashboardso you can see how your site is performing on multiple levels. The cloud planshave similar name to the shared hosting plans, but the word "cloud" is added tothe end.

Hatchling Cloud

If you have a small business, or are just getting started, then this is the planfor you. The Hatchling Cloud plan offers:

Single domain

2 GB memory (this should be more than enough for a small business unlessyour site is extremely image or video heavy)

2 Core CPU (speed of the processor)

Unmetered storage and bandwidth

Local caching

Starts at $4.95/month when you pay for 36 months in advance and goes up to$12.95/month when paying one month at a time.

Baby Cloud

HostGator's middle of the road cloud hosting plan is the Baby Cloud plan. Itincludes everything that comes with the Hatchling Cloud plus:

CPUs - 4 Cores

4 GB memory

Unlimited domains

Unlimited parked domains

Plans starting at $7.95/month when paid 36 months at a time and $13.95/monthwhen paid on a month-to-month basis.

Business Cloud

In the cloud hosting platform, you gain a bunch of features when you take outthe top level of hosting. The Business Cloud plan offers everything that theother two plans have and then some.

CPU - 6 Cores

6 GB memory

Dedicated IP

Private SSL

Unlimited domains

Costs start at $9.95/month when paid in 36-month increments and $19.95/monthwhen paid one month at a time.

WordPress Hosting

Some business owners simply want to focus on building up a following online andthey don't have the time to deal with worries about installing various types ofsoftware and tracking backend features. If you want just what you need in orderto build a WordPress based website, look into WordPress hosting, which typicallyincludes WordPress specific support features as well.

HostGator offers a platform that is specifically created with WordPress users inmind and claims that they are 2.5 times faster and have advanced securityfeatures to help users avoid the many hackers that target the WordPress CMS.They also offer free migrations so you can easily move your WP site onto theirservers without the hassle usually involved in making sure the database andfiles are all moved correctly.

Starter Plan

1 WP site

100,000 visits per month

1 GB backups

2X relative compute power

Unlimited email accounts

Unmetered storage space

Plan starts at $5.95/month for 36 months at a time and $14.95/month whenpaid monthly.

Standard Plan

Up to 2 sites

200,000 monthly visitors

2X relative compute power

2 GB backups

Rates start at $7.95 when paying for 36 months in advance and go to $20.95per month when paying a month at a time.

VPS

If you're looking for a more customized solution to your web hosting needs, butyou are not yet able to afford a dedicated server or justify the expense, then aVPS may be the right choice for you. You'll gain full root access for custominstallations and control of your hosting platform. A VPS can also scale withyour business growth.

Snappy 2000

2 GB RAM

2 Cores CPU

120 GB disk space

1.5 TB bandwidth

Plan starts at $29.95/month when paying 36 months in advance and$89.95/month for a month at a time.

Snappy 4000

4 GB RAM

2 Cores CPU

165 GB disk space

2 TB bandwidth

Plan starts at $39.95/month when paying for 36 months and $129.95/month whenpaid monthly.

Snappy 8000

8 GB RAM

4 Cores CPU

240 GB disk space

3TB bandwidth

Plan starts at $49.95/month for 36 months in advance and goes to$159.95/month for month-to-month plans.

Dedicated

If your business has grown to the point that you need more speed andreliability, then you'll likely want to get on your own dedicated server. Youwill be the only customer on this server, meaning no one else can drain theresources. HostGator offers HHD and SSD hard drives. Servers are hosted in aUS-based data center. Of course, you also gain full root access and a fullyredundant network. They offer managed or semi-managed solutions, depending uponyour level of knowledge and need. All have unmetered bandwidth.

Value Server

4 Core/8 Thread Intel Xeon-D CPU

8 GB RAM

1 TB HDD

Linux or Windows for operating system (OS)

Plan for managed server starts at $118.99/month for 36 months and$189.00/month when paying monthly. However, rates can change based on whetheryou choose managed or semi-managed and other options.

Power Server

8 Core/8 Thread Intel Xeon-D CPU

16 GB RAM

2 TB HDD or 512 GB SSD (your choice)

Linux or Windows OS

Plan for managed starts $138.99 month for 36 months in advance and $249.00month-to-month.

Enterprise Server

8 Core/16 Thread Intel Xeon-D CPU

30 GB RAM

1 TB SDD

Linux or Windows OS

$149.01 month for 36 months in advance and $289.00 month-to-month.

Reseller

Reseller plans are a bit different in that they give you the ability to becomeyour own hosting company (sort of). Reseller plans come with WHM panels andbilling software, control of resource allocation, and a 99.9% uptime guarantee.You will also receive private name servers according to your domain name.

Aluminum

60 GB disk space to use between all your clients

600 GB bandwidth

Unlimited domains

$19.95/month when you pay for 36 months in advance and $29.95/month whenpaid monthly.

Copper

90 GB disk

900 GB bandwidth

Unlimited domains

$24.95/month when you pay for 36 months in advance and $41.95/month whenpaid monthly.

Silver

140 GB disk space

1400 GB bandwidth

Unlimited domains

$24.95/month when you pay for 36 months in advance and $59.95/month whenpaid monthly.

Overall, HostGator offers nearly any type of hosting plan you'd need along withstrong support for each type. Whether you are a startup that needs a basicshared plan, or you are a growing mid-sized business ready for a dedicatedserver, you can find what you need. As your company grows, you won't have tochange hosting companies to gain the services you need, which can save you timeand money migrating to a new server.

5 out of 5 Stars

Control Panel

HostGator uses cPanel with all of its hosting plans and keeps it updated withthe latest version. cPanel is a very intuitive control panel to use withone-click installations of popular software, access to phpMyAdmin and theability to add emails to your domains. In addition, you can access backend typefeatures, such as restoring your website from a backup or checking websitestats.

Features

Feature

Included

One-click Installer

√

Custom Error Pages

√

Web Based File Manager

√

IP Deny Manager

√

Redirects

√

Hotlink Protection

√

Unlimited MySQL Databases

√

phpMyAdmin

√

PHP5, PHP7, Ruby on Rails, SSL, Perl, Python, CGI

√

SSH Access and Cron Job Scheduling

√

FrontPage extension

√

5 out of 5 Stars

Support

On the surface HostGator seems to stack up when it comes to customer support.They offer multiple ways to contact them 24/7/365. They claim to backup yoursite each week off-site. They list 24/7/365 server monitoring. I really wantedto give them five stars here, because they are doing a lot of things right. Hereis what I like about their support:

Can phone, email, start a support ticket, use forums, use knowledgedatabase, or use live chat feature. The ability to get help 24 hours a day isenticing.

I like the idea of them monitoring the servers, because they'd likely catchany DDoS attacks for example.

However, they lost a star from me when I tested out their system anonymously,because even though the support was there and they did answer my questions theyjust didn't go above and beyond. Perhaps with hundreds of thousands of customersthey simply can't give me that undivided attention I'd like, but I found theinteractions very impersonal and even felt a little stupid with some of thequestions I asked. However, I asked very specific questions that I felt a newbiewebsite owner would ask to see what the response was. In one instance, I waspointed to a video tutorial on webmail. What I would really want as a newbiewould be to have someone walk me through the steps.

In addition, when digging deeper and looking at reviews on their customerservice, I found a number of one and two stars reviews across the Internet. Onesite compiled a list of complaints they'd gotten from their own readers.Customers stated things such as:

The rate going up so much after the introductory period and HostGator notmaking that clear enough to them.

Customers stating that their service was throttled as soon as the 30-daymoney back guarantee (now 45 days) period was over.

Customers complaining about a lack of knowledge from support attimes.

Now, to be fair, some of the complaints were with issues such as not enoughthings being in other languages. While HostGator is a global company, they areheadquartered in the United States, so I'm not surprised this is a slight issue.Hopefully they will continue to improve in this area, so I didn't mark them downfor this.

I'll share more of my experience with the CS below when I give my verdict ofthis hosting company.

4 out of 5 Stars

Refund Policy

Their money-back guarantee is for 45 days, which should allow people to see howwell the hosting works for them and get a good idea of average speeds. Granted,I only tested them for two weeks, but my uptime stats were strong and I nevernoticed an issue with throttling. Of course, my test site was very basic. Iuploaded a test site that I use for this and is about the size of a smallbusiness site with some images, mostly text, and a few additional featuresinstalled, such as a shopping cart.

I didn't actually try to attain a refund, so I'm not certain how easy thatprocess would be, but since they state it on nearly every page, I would thinkthey would comply if a customer was really dissatisfied.

5 out of 5 stars

The Verdict

HostGator is a good choice for companies looking for an all-around solution forhosting.

4 out of 5 stars

There are a couple of reasons I withheld that star. First, I hosted with them anumber of years ago, and the customer service at the time was atrocious. I woundup taking my toys and leaving for another hosting company. However, they seem tohave cleared up the issues of reps not being polite and they were very fast torespond as well. I am going to chalk the previous experience up to growing painsand perhaps poorly trained customer service reps.

The other reason I withheld a star was the confusion with the rates afterintroductory period. I really want you to be aware of that, so you can buy a lotof package up front and save as much as possible in the long run. That is whatmakes this hosting a great deal. First, you'll save money, and second therenewal rates go up to about double after your introductory period. So, if yousign up for 36 months, your monthly rate won't go up for 36 months. However, ifyou sign up for 12 months, your rate will go up after the 12 months are up.

Things I really liked about my HostGator experience were how easy it was to setup my test site and that it is very familiar as it runs on the same cPanel thatmany other hosting companies utilize. Another advantage to going with a companythat offers a variety of plans is that as your business grows you can simplymove to a new plan without having to completely move your website.

HostGator also lists that they still offer the FrontPage extension. WhenMicrosoft stopped updating and supporting this HTML editor a number of yearsago, many servers stopped offering the ability to use FrontPage with anextension. This is actually a difficult feature to find a real bonus to anyonewho still utilizes the software to build basic websites.

Overall, HostGator is a good choice for the beginning website owner. The abilityto start with a WordPress package is also very helpful to beginners. I'drecommend this hosting company.

Hostgator Staff Answers Our Questions!

We offer a 45 day money back guarantee. You can cancel at any time during the first 45 days and receive a full refund. Just fill out the form at hostgator.com/cancel.php explaining why you wish to cancel, request a refund, and one of our cancellation team members will get everything taken care of for you.

We have a 99.9% uptime guarantee. If you feel as if your site has been down or unreachable for more then an hour in a given month, give email support@hostgator.com stating your site has been down during a given time frame, our admins will investigate, and if a months credit is due because of downtime, our sales administrators will post a credit to your account.

We offer support any cPanel issues, and general servers issues. We will not help you design your site, or write scripts. We have 24/7 live chat and phone support which will give you immediate assistance, or if needed, you can email sales@hostgator.com for billing questions, or support@hostgator.com for advanced technical support. We work on tickets in the order they were received. If there is a high volume of tickets, your response time will be a little longer.

Host Gator strides to be the best web hosting company out there, and feel as if we provide the highest quality support the industry has to offer. There are plenty of employees who work for us that use to work for other hosting companies, such as Dream Host. With people defecting from other hosting companies to come work for us, we must offer something that no one else can!.

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