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John Wagner of CBP talks about his agency's new customer service kiosk. Allyson Robinson of OutServe-SLDN discusses legal hurdles facing gay service members seeking equal treatment. Gary Barlet of USPS' Inspector General Office talks about smartphones and tablets. Greg Juneman of IFPTE discusses the impact of potential furloughs on members of his union. Former NASA CIO Molly O'Neill discusses Fed-RAMP security testing.