The Company: My client are the market Leader in Flow, Level, Pressure and Temperature Instrumentation

The Role:

Handling incoming customer enquiries by telephone, e-mail and faxHandling of customer enquiries received via action reports from external Field Sales Engineers.Prequalification of technical requirementsPrequalification of commercial requirementsPreparation of quotesLiaise with Product Specialists for non-standard applicationsQuotation follow-upsLiaise with Field Sales Engineers Own and manage all customer issuesLiaise with Named Account/ project engineers to hand over information on large projectsLiaise with order entry and logistics teamHigh quality customer liaison during quote phaseLearn Product Knowledge via formal training and on the job trainingGain knowledge and understanding of commercial awarenessAttend training courses and workshops as requiredMaintain an understanding of the business including specific industry segments

Requirements:

Ideally educated to Degree level – technical degree or equivalent relevant industry qualification.Must have English Language and Maths GCSEPrevious work experience in the process industry or with instrumentation is essential or alternatively commercial sales experience with products such as Flow, Level, Pressure and TemperatureUp to 12 months on the job training within a regional teamGood communication skills and telephone mannerExcellent interpersonal skills and a high regard for exceptional customer serviceComputer literateAble to multi-taskAble to work under pressureMust be able to work as a team member and also as an individual This job was originally posted as www.totaljobs.com/job/81431817