If you want to keep CC 2015.1.2 installed until you’ve had time to update/install your 3rd party plug-ins for 2015.5, be sure to click on “Advanced Options” and uncheck “Remove old versions” when installing the update:

Note: When you uninstall prior versions, it does not uninstall 3rd party plug-ins installed for prior versions.

How to get the updates

Once you’ve updated to the newest version of Photoshop, don’t forget to leave us feedback about your experiences. The quality of Photoshop wouldn’t be what it is today without our passionate and loyal customers around the world. Giving us regular feedback helps us to find and fix issues that we may otherwise not know about. We are listening.

As noted in my blog post, we have worked with 3rd party plug-in developers to use a shared CC location for plug-ins for CC 2015.5. You should update you plug-ins using their installers to make sure you get plug-ins using the latest versioning/SDK and shared CC location. Once you’ve updated your plug-ins using their updated installers for CC 2015.5, you shouldn’t haven’t to reinstall for future releases of Photoshop.

absolute no sensical you not do offline installers who the hell has access to internet on every machine and time to download each time :
see below the problems
Users who want to maintain secure backup copies of the offline CC installers should they ever be without strong connectivity (traveling, at a client site, remote locations, etc.) and need to quickly [re]install their products.
Folks who’d like to download the CC software using one computer with a high-speed network, but install it on other, different machine(s) without redownloading. Creative Cloud for Teams customers have access to the CC Packager, but Individuals (the vast majority of users) do not. Many customers do not keep their work computers online.
People who have slow/limited or unreliable connections to the Internet. These users are often in less-developed countries and benefit from the free disc media offered by Adobe containing the Creative Cloud installers. Will these DVDs still be possible and available?
Of course, there are many locations and premises which disallow usage of the CC Desktop App entirely and/or bar all connection to the Internet.
If installer direct links are not available, then there would be no ability for a customer to roll back or roll forward a single version of the application, unless that capability is built into the software itself (which thus far hasn’t happened). Consequently there would be no way to revert or back out a troublesome product update, which does happen from time to time. Throwing away our insurance policy?
Likewise, there would be no way to install an application to a previous version that isn’t the latest release. This is desirable, for example, when working in Premiere Pro where it is not recommended to upgrade in the middle of a large project. If you want to set up a second machine to work on the same .prproj file, then you want the exact same version of the tool as what you already have, not necessarily the latest version. The reality in fast-changing software is that not everyone wants to be (or should be) on the bleeding edge.
Finally, just basic covering our bases and having a viable workaround in place for when it’s necessary or helpful. Software is built by humans, and both are imperfect. Try as we may, there are always going to be cases where the CC Desktop doesn’t work out for some customers (due to bugs, network or configuration issues, etc.), and having a fail-safe backup solution is simply best practices.

Mr H. if you’re going to blantantly copy/paste someone else’s content at least have the decency to either credit them or do a better job other than just editing out the numerical bullet point indexing. sad

There are some really nice features, but there are still some important bugs present:
– Issues with liquify tool: https://community.amd.com/message/2731165#comment-2731165
– Cyan casting on gray areas. This goes away if Performance > Drawing Mode is set to Basic, but there goes CPU acceleration.
Any ETA for these issues to be solved?
Thank!

Thanks for the reply. I do have the latest driver 15.301.2601 for my 8100 and I have gone already over all troubleshooting listed at Adobe. Please note that the cyan casting is also visible in a new Windows Surface 4 pro; and this one uses Intel video, so AMD is not involved here.
Based on forum posts, I am not the only one experiencing these issues. It is my understanding, from Adobe’s and AMD’s advertising, that these two companies work together to provide high quality products on their professional lines.

It works in most cases. In some cases, if you’re not careful to copy all the required files or the plug-in relies on registry information to be updated, the plug-ins might not work. It’s best to try and use an updated installer to make sure all the required files are installed at the right location. Also, you’ll want to use the updated plug-ins that use the new shared CC plug-in location (so the plug-ins automatically load when a new version is released) and the plug-ins are updated with the Plug-In SDK versioning changes we rolled out for 3rd party developers. Without those updates/changes, you may need to install again and/or you may be loading duplicate/older plug-ins in the future.

1st of all, the installer should have brought the plugins into the new version.
2nd, it should have at least warned you that it was going to make them inaccessible.
3rd of all this document should not be telling people to “install” their plugins, and don’t you mean re-install them? You do realize that what’;s involved there is hunting down the installation files, if you can find them, searching through your email for license numbers etc., yes?
4th of all, what finally did the trick for me after a lot of wasted time re-installing things was to listen to some smart folks who know the workarounds, delete my partially rebuilt plugins folder and copy over the old one from the previous PS version. Sheesh.
5th, Adobe really ought to concern itself more with its paying customers’ time and trouble.

Copying the plug-ins works in most cases. In some cases, if you’re not careful to copy all the required files or the plug-in relies on registry information to be updated, the plug-ins might not work. That said, it’s best to try and use an updated installer to make sure all the required files are installed at the right location. Also, you’ll want to use the updated plug-ins that use the new shared CC plug-in location (so the plug-ins automatically load when a new version is released) and the plug-ins are updated with the Plug-In SDK versioning changes we rolled out for 3rd party developers. Without those updates/changes, you may need to install again and/or you may be loading duplicate/older plug-ins in the future.

I’ve just downloaded the latest version and have noticed a definite slow-down in my operating speed. For example, it takes forever to save a psd file and twice as long to convert one to a smart object. I’ve noticed this over the past few upgrades. I’m just a hobbyist and do not know much about what goes on under the bonnet, so to speak. I don’t want to have to keep tweaking this, that and everything to get a decent performance. I have an i7 processor,16gb RAM, 3TB HDD and W10 which isn’t too bad. What have others experienced?

Some photographers have been reporting that they were able to successfully copy-and-paste plug-ins from the Plug-ins folder of a previous version of Photoshop CC 2015 to the same folder in Photoshop CC 2015.5. Are there any problems that may result from trying that approach and then doing a full reinstall for any that did not copy-and-paste successfully?

It works in most cases. In some cases, if you’re not careful to copy all the required files or the plug-in relies on registry information to be updated, the plug-ins might not work. It’s best to try and use an updated installer to make sure all the required files are installed at the right location. Also, you’ll want to use the updated plug-ins that use the new shared CC plug-in location (so the plug-ins automatically load when a new version is released) and the plug-ins are updated with the Plug-In SDK versioning changes we rolled out for 3rd party developers. Without those updates/changes, you may need to install again and/or you may be loading duplicate/older plug-ins in the future.

A: The Cloud didn’t/doesn’t ask if you want to keep your old version (like your picture above), it just installed the new one and removed the old one with no dialog,

B: That sucks, because…

C: Now I got no plugins in the new version, or the old version with the plugins I USE DAILY.

YOU guys really need to check this stuff before you put it out there. And this was one a MAC… which is usually a flawless process, but your insistence on including the Auto-Uninstall, made even the MAC advantage useless. Maybe it worked right on your computers, but it didn’t on mine. PITA. Why offer the auto uninstall of the old version at all? We can do it manually. Then it’s on us. At the very least it buys us time to re-install plugins. It’s not as convenient a feature as you might think. Come to think of it, that dialog didn’t show up on my Windows computer either. Great job on the new product, but You stink on the install !

A: it doesn’t say anywhere in this article that the installer is going to “ask” you if you want to keep the old version.

The author wrote, and I quote:
“If you want to keep CC 2015.1.2 installed until you’ve had time to update/install your 3rd party plug-ins for 2015.5, be sure to click on “Advanced Options” and uncheck “Remove old versions” when installing the update.”

Maybe YOU should read more carefully and then double check that you’re doing the install correctly before you pull the trigger on a major update. The fact you didn’t and then tried to blame Adobe makes points B and C irrelevant…had you taken the time to ensure you understood the clearly written out process to update but still keep the previous version, you’d still have usable plugins to use while waiting for the plugin developers to update their installers.
Chalk it up to User Error and triple check the info next time.

I have just upgraded my PSCC an LRCC to 2015.5 version, I had to reload my Nik and Topaz software, there doesn’t seem to be any problems with Topaz but with Nik I downloaded the most up to date version and it has installed and opened but I don’t have all the features that are usually found in this software. In the Silver Effex which I use often in the Global Adjustments it doesn’t have any sliders for the Whites or Blacks anymore and the other sections don’t have all the features either. Can someone help me with this problem?
Regards Louisa

Hi,
I’ve updated my desktop machine to PS CC (2015.5) and got all my plugins working OK. So I’ll uninstall PS CC 2015 once everything appears to be OK.
Now I’m trying to do the same on my laptop and keep coming up against the dreaded ‘Installation Failed / Retry. I’ve retried 3 times with the same result. The additional information given is –
Exit Code: 146
————————————– Summary ————————————–
– 2 fatal error(s), 0 error(s), 1 warnings(s)

Hi Jeffery,
Sorry to be a nuisance, but can you please disregard my question above. I shut the laptop down, restarted it, tried the upgrade to PS CC (2015.5) again . . . and it worked perfectly.
Thanks.
Alan

I am getting a “123” error when I try to install the new Updates on a MacBook Pro Retina (Late 2013) running Mac OSX 10.10.5.
Adobe Tech Support tells me that I need to install El Capitan.
Is that true because I would much prefer to continue to use Yosemite 10.10.5

I’m having issues with Photoshop running sloooooooow on El Capitan. There is a plug-in I installed for version 2015 1.2 that reslolved this, and I copied it over to the plug ins folder for 2015.5, but it doesn’t seem to be helping.

I installed 2015.5 not realizing that I would be starting out without all of my plug-ins. I do not have time at present to re-install them. I noticed that the plug-in folder and plug-in files from the previous version still exists, just not the previous version PS files. If I re-install the previous version (where the plug-in folder resides), e.g. 2015.1.2, will that work for the time being (i.e. will the plug-ins work right away with the newly installed previous version)? Or will I lose my previous version plug-in folder in the re-install process?
Also, now that I have installed 2015.5 without unchecking the “Remove old versions” box (I wish I had known about that option!), have I lost the actions that I wrote under the previous version or should they push forward to 2015.5?

Photoshop CC 2015.5 will not start on my Surface Pro 3 with Windows 10. Have uninstalled and re-installed 3 times with no success. I have a valid software subscription. Lightroom works fine. I have not installed Bridge.

I know I should not have installed the latest update!! It crashes constantly. I barely get through editing one photo before it crashes and bounces me back to Lightroom. I’ve submitted the reports on the crash where it says to submit reports. I tried letting it create a new preference file and that didn’t work. I guess I’ll try to go back to a previous version! Running on a Mac with the latest upgrade. So frustrated!

PS CC 2015 > PS CC 2015.5
Having just unwittingly upgraded from one functional version of PS to what appears to be a lessor offering , where we have lost our ‘measurement scale.psp’ file and with it our ability to measure seen material. A file that was formally found for version PS CC 2015 in the following directory structure: C:\Users\imaging\AppData\Roaming\Adobe\Adobe Photoshop CC 2015\Adobe Photoshop CC 2015 Settings.
However with the unannounced and sudden emergence of PC CC 2015.5 out of the cloud, we have searched for the location of *.psp files and an associated path which appears is lost to us.
As a public science education based institution we are engaged in critical mission production work to deadline and operating at an industrial level where Adobe PS plays only one part of our overall digital workflow, yet without it in full operation, all has come to a grinding halt. Therefore having soured the blogs we would appreciate insight into where the new location of the measurement scale.psp file that informs the Image/Analysis//set measurement scale/ and /place scale marker now resides. This has been painstakingly crafted for analysis purposes and critical to our operation. Time is of the essence and we cannot afford the time to beta testing software new ambiguous structural configuration in a live production context. We now look forward a response and simple solution to this vexed issue. Oh and needless to say we are very interested in exploring the possibility of securing an Adobe off-line exemption licence for CC5, so as to ensure on-going product stability. Your support is appreciated.

Greetings Jeffery, thanks for the prompt reply, to repeat the above: We do not have a corresponding path similar to the C:\Users\imaging\AppData\Roaming\Adobe\Adobe Photoshop CC 2015\Adobe Photoshop CC 2015 Settings\ that would or should contain the ‘Measurement Scale.psp’ file as there is no directory nor path for C:\Users\imaging\AppData\Roaming\Adobe\Adobe Photoshop CC 2015\Adobe Photoshop CC 2015.5 setting\ . As this issue has effectively crippled our workflow, please advise at your soonest convenience. So as to save time and not go around in circles perhaps you could email ourselves directly. Cheers
Peter

The color in PS does not match Windows Viewer – pictures print with a cyan cast – look washed out.
I can’t click on the move tool and drag something – bounces to the bottom layer and moves the entire image.
What are the fixes for these problems? I offer digital downloads to customers and I can’t do that knowing their pictures will look horrible when they print.

RE: REFINE EDGE TOOL
Hi!
After using 2015.5 for months now since it came out, my biggest gripe is the now over-complicated “REFINE EDGE” tool that has disappeared and become “select and mask.” Adobe has taken a very very useful tool, gotten rid of it, an replaced it with something that does not, in fact, do the same thing, and is very complicated to use. Could you please use your column and influence to tell Adobe that “improvements” mean something is “made better” not “something useful is replaced by something less useful and more complicated.” Return the old “REFINE EDGE” tool. It worked great! Thanks!

I just uploaded CC 2015.5, and thought i would be great…..but i can’t do anything
When i try to open 2 fils at once it cashes
When i try to add type it crashes
These seem like really simple things but they are now making my job impossible, is there anyway to fix this? or is it a bug with photoshop

Hi,
I use a Win10 PC and recently updated my PS CC to 2015.5. I truly love it! I use a custom workspace and have reset a few shortcuts that work better with my brain 🙂 I’ve also started using a borrowed Ugee 1910b digital tablet (yuck!) bc my bamboo was broken. However, I recently noticed something strange going on (sorry…not sure about the timeline). Now when I add an adjustment layer to anything, it automatically “clips” itself to the layer. To save time, I’ve simply “unclipped” it and gone on with my work. But now I’ve noticed that several of my purchased actions are stopping at “The command ‘Create Clipping Mask’ is not available at this time.” I’ve gone back to the default Essentials workspace and reset all my shortcuts, menus and tools to the defaults, but nothing has changed with that crazy old clipping mask! When I stop the action and look in the action folder to see if there is a shortcut missing or whatever for the “create clipping mask” I’ve noticed it has actually clipped itself like it would if I had added it manually?! Weird….

The creator of the actions says it’s something with PS or something I’ve changed but I can’t figure it out! Please help before I have no hair left at all!

I upgraded to PS CC 2015.5 on a Mac, OSX 10.11.5 recently. I print on Epson 3880, either using paper manufacturers’ ICC profiles, or my own custom profiles created by ColorMunki. I use a Cintiq 22, which is calibrated also using ColorMunki. I have several years experience printing for a gallery, so feel confident in my technical skills printing with PS. So, imagine my surprise when my prints started looking horrible with 2015.5. I did some internet sleuthing and discovered numerous other people have reported similar issues. I have been able to print using colorsync and then loading my profiles, but the results are still unsatisfactory compared to PS 2015/2015.1. So, it think a further debugging is required.

In the latest version of Photoshop (CC 2015.5), scrubby zoom seems to be greyed out. I’ve checked numerous forums, and they all tell me it’s an issue with my graphics card, but I suspect that there was something available in a previous version of Photoshop CC that I’m no longer able to get to now.

Photoshop used to have many more brush textures available to select in the dropdown, that I do not see them in CC 2015.5 (ie. Cloud Texture. Is there a way to get those back or are they available somewhere else?

Hi I was Given a download of Photoshop CC2015 for Christmas I did not know that I only had 72 hours to down load it. I didn’t get it done. NOW I CAN’T GET IT SO WHAT THE HELL DO I DO.
I called a number they just jacked me around, plus they can’t even talk good plan English.