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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

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Tybit

Toronto

279

Reservation paid and room not available

The location is a great one if you like to get out of your room and walk at the nice Porto da Barra. We have done it 9 years ago and it was great in this no frills place. Unfortunately we got there this time and our reserved and paid room was not available. The reception started taking our bags to “our room “ but we noticed that it was not what we reserved. They said it was “even better than the one we reserved “
and they could not find our reservation. Fortunately we had a copy of it and could show that it was paid in full and the room we paid for.
We went to see the alternative room they offered . It was a room in an apartment at a next door building.
I wasn’t prepared to be sharing an apartment with people I don’t know.
The reception tried for one hour to contact the owner to understand what happened. We found another hotel immediately and left.
Next day we got the payment back to our account by PayPal.
I don’t think we will go back there or recommend it for our friends.
Mistakes happen, but the general attitude of take it or leave it is not what we expect from a “Pousada” in Salvador. We asked to use the bathroom downstairs ( they have a bar) to find it without toilet paper. Ask for it...The location is a great one if you like to get out of your room and walk at the nice Porto da Barra. We have done it 9 years ago and it was great in this no frills place. Unfortunately we got there this time and our reserved and paid room was not available. The reception started taking our bags to “our room “ but we noticed that it was not what we reserved. They said it was “even better than the one we reserved “ and they could not find our reservation. Fortunately we had a copy of it and could show that it was paid in full and the room we paid for.We went to see the alternative room they offered . It was a room in an apartment at a next door building.I wasn’t prepared to be sharing an apartment with people I don’t know.The reception tried for one hour to contact the owner to understand what happened. We found another hotel immediately and left.Next day we got the payment back to our account by PayPal.I don’t think we will go back there or recommend it for our friends.Mistakes happen, but the general attitude of take it or leave it is not what we expect from a “Pousada” in Salvador. We asked to use the bathroom downstairs ( they have a bar) to find it without toilet paper. Ask for it and witness an attitude of “couldn’t care less “. I am sorry for them. That isn’t what made them a great place in the past.We are native speakers and have lived in Salvador in the past. No cultural issues here or misunderstandings.More

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Date of stay: November 2017

Trip type: Travelled as a couple

Ask Tybit about Village Novo

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

I arrived at this place during Oct-16, it was pretty late at evening so there were not too many available options. The receptionist did not speak a word of English (which is pretty common in Brasil), but she didn't even try to be helpful and use a translation app as I suggested. The room did not feel clean at all, the place is old, bottom line - I just wanted to sleep the night and walk out. Unfortunately, my room was on the first floor, so I heard all the street noise until about 3 AM. When I wanted to check out at morning, another receptionist claimed I didn't pay, as the previous one told me they were out of paper to print the receipt. The only good thing I have to mention is the location, yet, as mentioned - at least from the first floor you hear everything.

Date of stay: October 2016

Ask 415maayann about Village Novo

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Had the pleasure of spending my winter holidays at this delightful, boutique hotel.In fact, the hotel is a period building beautifully restored by American entrepreneur Bryan Houck and his wife Cristiane Da Silva. They run this jewel of hotel like a true home - their staff too make you feel incredibly at 'home'.

I must return asap

Room tip: If you want to be in the thick of Salvador get a room at the front.

Date of stay: February 2016

Trip type: Travelled with friends

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Ask sun2011017 about Village Novo

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

My wife and I and various family have been visiting Village Novo over the past 8 years, and we can honestly say there is no down side to staying here. The staff is friendly, the location ideal, the food is great, and the price affordable and more than fair. It's a unique place that provides a perfect beach setting for experiencing Salvador.

Date of stay: August 2016

Trip type: Travelled with family

Ask michaelleejordan about Village Novo

Thank michaelleejordan

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Nice hotel at barra beach, excellent views from the restaurant and rooms above. It has and old feel to it, and good service. The breakfast is great in the morning and the juices are great. The location can´t be better.

Room tip: The rooms with a view a dream

Date of stay: February 2016

Trip type: Travelled as a couple

Sleep Quality

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Ask enric l about Village Novo

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

The hotel provides sufficient lodging for an experienced traveler. The hotel is poorly managed . We had prepaid directly to hotel since July, and we would have left and gone somewhere else had we not prepaid. Stayed for 8 days only got maid service 2 of those days and we had to ask for it then. We also had ask for toilet paper. The beach was overcrowded with locals from the nearby Favelas. But I didn't come for the beach, I came for the Afro-Brazilian culture, which is amazing! Had the good fortune of meeting great people including an anthropologist who agreed to be our tour guide for as many days as we wanted.Salvador is an amazing place to which I hope to someday return, but I will probably stay at the Sheraton.

Room tip: Stay at another hotel.

Date of stay: October 2015

Trip type: Travelled as a couple

Value

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Service

Ask PatriciaRoc about Village Novo

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC