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Travelers slowly get back on track after customs outage fixed at US airports

US Customs and Border Protection said issue fixed at 9 p.m. EST

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Updated: 8:20 AM MST Jan 3, 2017

Travelers slowly get back on track after customs outage fixed at US airports

US Customs and Border Protection said issue fixed at 9 p.m. EST

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Updated: 8:20 AM MST Jan 3, 2017

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WEBVTT INTERNATIONAL PASSENGERS COMINGTHROUGH CUSTOMS LOOKED LIKE THEYHAD BEEN PUT THROUGH THE RINGER.>> THIS IS RIDICULOUS.THIS IS THE LUGGAGE GETTINGSQUISHED.JORGE: LUGGAGEWAS PILED ONCAROUSELS, PASSENGERS JAMMEDINTO LONG LINES.A TO HER WEIGHT AND LOGAN TO GETTHROUGH CUSTOMS.>> THEY HEARD YOU INTO ANOTHERLINE AND ANOTHER.IT WAS CHAOS.JORGE: U.S. CUSTOMS AND BORDERCONTROL CONFIRMING A COMPUTEROUTAGE AFFECTING AIRPORTSNATIONWIDE.PHOTOS SHOW THE SAME SCENELAIDOUT IN FORT LAUDERDALE ANDATLANTA.THE SYSTEMS SHUT DOWN INTO FACT-- AFFECTING INTERNATIONALTRAVELERS.>> THERE WAS NO SYSTEM TO WHOGOT THROUGH FAST AND YOU HAD TOWAIT TWO HOURS.JORGE: WITH THE COMPUTERS DOWNCUSTOMS AGENTS HAD TO PROCESSPASSENGERS MANUALLY.THIS LIGHT -- FAMILY FLYING INFROM PORTUGAL.>> THEY TOLD US TO BE PATIENTAND GET BACK IN LINE.JORGE: MASSIVEDISRUPTIONEXACERBATED BY CONFUSION.WEARY PASSENGERS LEFT IN THEDARK.>> THEY SAID THEY WERE TRYING TOGET US TO TRICKLE IN AND GET THESYSTEM GOING.JORGE: BUT NO EXPLANATION.>> NOTHING I COULD REALLY HEAROR ANYTHING.>> WE WERE TRYING TO GET HOME.IT WAS A SIX HOUR FLIGHT AND WESTAYED IN LINE FOR TWO HOURS.IT IS RIDICULOUS.JORGE: U.S. BORDER AND CUSTOTONIGHT CONFIRMING THE

Travelers slowly get back on track after customs outage fixed at US airports

US Customs and Border Protection said issue fixed at 9 p.m. EST

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Updated: 8:20 AM MST Jan 3, 2017

The morning after a systems outage with US Customs and Border Protection and several international travelers are slowly starting to get back on track, according to CNN.

On Monday night, several airports were affected by an outage that started around 5 p.m. EST and ended around 9 p.m., according to US Customs and Border Protection (CBP).

"During the technology disruption, CBP had access to national security-related databases and all travelers were screened according to security standards," a spokesperson said. "At this time, there is no indication the service disruption was malicious in nature."

While most airports were up and running by late Monday night, according to Customs and Border Protection, several international flights were still affected. Some travelers reported experiencing delays ranging from 30 minutes to two hours, said CNN.

Some places, such as Logan International in Boston, were up and running without additional long lines by Tuesday morning.