Kontra:
I think airplane was small in Doha to Amritsar sector . There are not too many flights

PER

DOH

Bagus 6,0

Kontra:
The plane was delayed at the start but that's was ok you need a safe plane but we missed the next flight. You don't flight to Cuba so missed all the next day flight to Cuba but you lost all four bags and not helping to get them back so missed the rebooked flights again, so stall waiting someone to find them.

FRA

DOH

Hebat 10,0

Pro:
Service is great, planes were on time or only minimal delay. Wifi access, food is pretty descent, blanket and pillow plus small package with toothbrush. Stewardess very friendly and helpful!

LHR

DOH

Hebat 10,0

Pro:
Everything....The service,the food,the in-flight entertainment(so many films to chose from) the flight attendants were brilliant,the flight was smooth it went by so fast as though time didn't exist.I recommend Qatar Airways to everybody.

Kontra:
The food was an express snack! For a 2.5 hour flight, I think it’s seriously a shame!

AUH

MEL

Biasa 2,6

Kontra:
Very limited food served at inappropriate times with no flexibility. No information provided on what meals would be served at what times. Very limited entertainment. Very long uncomfortable flight compounded by crew hawking duty free goods like vendors at a fish market, waking many of those who had been fortunate enough to fall asleep.

MAN

AUH

Hebat 10,0

Pro:
Could not fault anything... great boarding. Service, food and flightsnothing....

Kontra:
Nothing..... the staff could not be more helpful if they tried

AUH

BNE

Bagus 6,3

Pro:
Crew tried to make the best of the situation.
Food

Kontra:
How do you seat my wife, my 2 year old daughter and me all seperatly from each other and since our first flight from London refuse to change our seats for us.
Knowing that we couldn’t choose our seats when checking in initially!!!
We were not the only ones separated on this trip and we all had to sweet talk each other so we could swap and sit together.
This makes the life of the crew so hard as it is not their fault and clearly many people were affected!!
Lastly stop using small planes for your Brisbane flights!!!!!!!
We pay good money and deserve better. This is not the first time

Kontra:
Did not get reserved seats even after confirming twice on the website.

IST

JED

Biasa 2,0

Kontra:
I asked the website to change the destination. The reply came 12 hours before the flight. I couldn't wait so i took another flight and paid for another ticket.

JED

DMM

Biasa 2,0

Kontra:
The e-Ticket wasn’t bought. I had to stay at the airport for 2 hours and finally no ticket was issued. Very disappointed. It’s my last experience with you.

CAI

DMM

Bagus 6,3

Kontra:
Had to make an emergency landing in Riyad for some reason, which delayed the flight for over an hour.

JED

CAI

Bagus 7,3

Pro:
Staff were friendly, aircraft were clean and comfortable, with the entertainment being as entertaining as it should be. Food was decent and baggage policy is nice and generous. Seats are comfortable with great legroom, and good width and pitch.

Kontra:
Transiting at Jeddah (South terminal) on economy class is an AWFUL experience, I wouldn't wish it on anybody. It's just a small block with 6 or 8 gates inside it which is much too small for the amount of people who wait for those flights. It's really difficult to find anywhere to sit and there's no paid lounge in the South terminal. Facilities are very poor with no WiFi and filthy bathrooms. What's more, all parking positions at Jeddah are currently remote gates, so everybody is bussed to the planes. Hopefully this will all change, at least to some degree, when the rebuilt airport opens.

Kontra:
The ICE on this flight is ancient, the seats are narrow, food was okay, nothing special. This is an old 777, which needs a refurbishment badly. Boarind experience is blah. After checking in you find yourself in a waiting hall with all the other passengers.

DXB

CGK

Hebat 8,0

Pro:
Service

Kontra:
Nothing

SYD

BKK

Bagus 7,3

Kontra:
Too long of a wait for "parking" after landing

CCU

DXB

Hebat 8,0

Pro:
no

Kontra:
food was average

OSL

DXB

Hebat 9,0

Pro:
Full plane. Boarding could have been easier with two entry points into the plane

Kontra:
The food- ran out of options- I’m not vegetarian but they had no options at all.
The crew- not particularly engaged or attentive
The drinks- poor selection, warm
Our luggage came out damaged and the airline would accept no liability

MCT

LHR

Hebat 8,0

Kontra:
Slow check in at Kathmandu

MCT

BLR

Hebat 10,0

Pro:
Excelleng servive

Kontra:
Nil

MCT

CDG

Hebat 10,0

Pro:
New Muscat terminal is lovely.
service very attentive and food v. Nice.

MCT

SIN

Oke 4,6

Kontra:
1. Limited waiting areas before boarding
2. Shuttles to airport from plane can be bothersome

Pro:
Service is great, planes were on time or only minimal delay. Wifi access, food is pretty descent, blanket and pillow plus small package with toothbrush. Stewardess very friendly and helpful!

DOH

ZRH

Hebat 10,0

Pro:
Same as earlier flight

Kontra:
Nothing

NBO

DOH

Hebat 8,6

Pro:
Everything frim the xrew I could at the JKIA, NBO to Delhi.
One thing more from my city Lubumbashi, I didn't care about getting my phone bzttery low. I could chzrge my phone all the journey long. And from Nairobi, I dodn't czre at zll about my phobe, because I knew I could charge dur to the usb device.
If ever something to complain about, I'll let you know.
Regards
Richzrd DIAS

ARN

DOH

Hebat 9,3

Pro:
The plane was Dreamliner. It was huge and nice. Great staff on board , very friendly .

Pro:
I have tall family members and they had enough legroom even at the back of the plane. Service was excellent. Snacks and drinks were regular on offer even between meal. Very nice, professional staff even after 13 hours of flight. Just excellent. Thank you for this very pleasant experience. Will definitely fly Singapore Airlines again.

Kontra:
There is room for improvement with the special meals. The non gluten brun was very hard. In general it would be nice if passengers could pre-order from a set selection of foods online what they would like on their tray. This would hopefully lower the amount of food that sadly goes to waste. Also it would be nice to have gluten free snacks on board. Flying with celiac disease is not easy.

Pro:
Travelled in Airbus 380 for the firstvtime and I was impressed by size of the plane and comfort in economy class. Enough of leg space to bend my leg and avoid bad blood circulation. Overall comfortable flight.

Kontra:
Again I found behaviour of few Crew Members a bit rute for instance i asked hor headphone from one of the attendant and she immediately told me that it cannot be missing as she put the headphone there by herself making me feel like as if i stole the headphones. I was bit speechless though i really wanted to reply to her but it would have been rude.
Second thing I did not like about flight was foir serving. In our over 7 hour flight, we were just served breakfast in the morning just 2 hours before landing. Its not healthy to keep customers hungry what if the customer is diabetic. Airline need to understand that up in the sky we are dependent on them for our basic needs and it should be respected.

SYD

AUH

Oke 5,6

Pro:
Good value for money.

Kontra:
Expensive wifi. Limited entertainment selection.

AUH

AMS

Oke 5,6

Pro:
As above

MAN

AUH

Bagus 7,0

Pro:
Good crew

Kontra:
Service could have been better

TSE

AUH

Hebat 8,0

Pro:
The flight was comfortable even though it was full. Punctual too.

Kontra:
Not able to check in on line. Had to queue for 50 minutes at the check in desk.
The passport control was almost as bad . I arrived at the airport 1 hour and 45 minutes before departure. By the time I had check in and pass through passport control and security it was just 20 minutes until flight departure time

Kontra:
Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!

EDI

DOH

Hebat 10,0

Pro:
Liked comfort and srvice

Kontra:
Doha to Lahore flight plane was a bit older than Edinburgh was new and exciting

AKL

DOH

Hebat 8,0

Pro:
I really like the Qatar flight from Auckland to Manchester. But beware now that the Akl leg leaves 1 hour later the transit in Doha is officially 1.15hr. But since the first leg is always getting in and you have to bus to the terminal, transit time is about 30 mins. Although they are efficient and i made it this time, i wouldn't want to do this with kids.

Kontra:
Short transit time

DOH

AMD

Bagus 6,6

Pro:
Boarding was great as well as comfort and crew. the flight was ok

Kontra:
however there was no internet and bad entertainment. You couldnt really navigate on Oryx One and it was hard to select the autoplay or map. There was no remote unlike the B787 between MAN and DOH. Pre-download things on laptops, tablets, phones or whatever ifyou are not going to sleep on the flight. It also took 3 hours because of UAE and Qatar :(

Pro:
Staff were friendly, aircraft were clean and comfortable, with the entertainment being as entertaining as it should be. Food was decent and baggage policy is nice and generous. Seats are comfortable with great legroom, and good width and pitch. Boarding and ground services at Heathrow are great as always.

Kontra:
The IFE doesn't have the most intuitive user interface and the flight map stopped working at my seat. Also, the seats looked worn and as though they had seen better days though they were still comfortable.

Pro:
Food was good, and the crew were very patient and polite - went out of their way to make us comfortable.

Kontra:
The aircraft seemed to be really old. The entertainment system on the seat I was allotted did not work, and I had to change seats. In the new seat, the entertainment system worked, but the seat didn't recline, and I had to change seats again - from an initially allotted aisle seat, to a middle seat.
Also, the food service time was weird - we got a full lunch about an hour before we landed, which didn't make sense, and had to wait almost 5 - 6 hours between brunch and our next meal - a movie snack. Most passengers were famished by the time the lunch was served.
Also, why was there no wifi?

DOH

DEL

Hebat 9,0

Pro:
NA

Kontra:
NA

DOH

LHR

Hebat 9,0

Pro:
Seats are great!

Kontra:
The food options were not that good this time.

DOH

BKK

Bagus 7,6

Pro:
Good service/Crew food quality and choice good.

Kontra:
Need more choice of British TV Programmes rather than American

Pro:
Travelled in Airbus 380 for the firstvtime and I was impressed by size of the plane and comfort in economy class. Enough of leg space to bend my leg and avoid bad blood circulation. Overall comfortable flight.

Kontra:
Again I found behaviour of few Crew Members a bit rute for instance i asked hor headphone from one of the attendant and she immediately told me that it cannot be missing as she put the headphone there by herself making me feel like as if i stole the headphones. I was bit speechless though i really wanted to reply to her but it would have been rude.
Second thing I did not like about flight was foir serving. In our over 7 hour flight, we were just served breakfast in the morning just 2 hours before landing. Its not healthy to keep customers hungry what if the customer is diabetic. Airline need to understand that up in the sky we are dependent on them for our basic needs and it should be respected.

LAX

AUH

Hebat 8,0

Pro:
Service

Kontra:
Tv Options

SYD

AUH

Hebat 8,3

Pro:
Aircraft, crew, comfort, ground staff.

Kontra:
Food and entertainment are average. Movies are old.

ORD

AUH

Biasa 3,3

Kontra:
The crew is the most arrogant and ill mannered from all the other international airlines I have flown with - so please be ready for a very unwelcome experience.
I had also worded this out as a complain to them, but received a very lukewarm and uninterested reply.

Pro:
Fabulous service from start to finish
Excellent cabin, spacious & impeccably clean
Super choice of food and drinks
We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble.

Kontra:
Boarding at Bali Airport is chaotic. This can hardly be attributed to Qatar Airways but this needs to be sorted out. When boarding began, it started with "Group 1" rather than business and other priority customers. It ended up rather chaotic with boarding halted at the end of the escalator causing a very uncomfortable situation as people struggled to get off the escalator.

BEY

DOH

Hebat 10,0

Pro:
The crew was absolutely amazing

Kontra:
More movies on the system

MAN

DOH

Hebat 8,0

Pro:
As efficient as ever

PER

DOH

Hebat 10,0

Pro:
Great service from all staff ,

Kontra:
Nothing

AKL

DOH

Hebat 8,0

Pro:
I really like the Qatar flight from Auckland to Manchester. But beware now that the Akl leg leaves 1 hour later the transit in Doha is officially 1.15hr. But since the first leg is always getting in and you have to bus to the terminal, transit time is about 30 mins. Although they are efficient and i made it this time, i wouldn't want to do this with kids.

Pro:
I do like few thinks apart from most importance thing such as blanket..!
We have asked for blanket at night due to freezing cold the crew has replied sorry the ground staff has forgot to load the blankets to the air craft .

Kontra:
Well pilot was very nice experienced.smootj
Takeoff and landing.thank you sir!

MCT

RUH

Biasa 2,0

Pro:
Impossible to enjoy a flight you didn't choose and were forced to fly on due to a schedule change, especially when the flights you'd booked had much better timing for a fixed teacher's holiday schedule. Avoid Oman Air unless you are sadistic and enjoy forced flight changes and no compensation.
As I was forced to change to a flight to one arriving at 03.10 with my work starting at 06.00, I tried (and failed due to a lack of space and fidgety neighbour) to sleep all the flight to be fresh and professional for my work. The booked flight which was forcibly cancelled got me home 9pm the night before work. Oman Air refused a suggestion to upgrade me to business class so I could try and sleep.

Kontra:
I am a teacher. I can't choose my holiday times. I get three fixed weeks in summer. In both 2017 + 2018 Oman Air changed their schedule forcing me to change my flights. I was out of pocket for a small amount - they refused to pay the $27.60. I was to arrive home at 9pm for an 06.00 start to work they changed my flight so I arrived at 04.00. I asked for an upgrade to business class to try and sleep. They ignored the request. They instead sent me a copy of the small print saying that they were allowed to change anyone's flights and give zero compensation if the 'client' is informed two weeks in advance.
I will avoid Oman Air from now on, even if they seem to offer the best times to fly.

MUC

MCT

Bagus 7,0

Pro:
Quick boarding and disembarking. Polite crew members.

Kontra:
One bathroom was out of order so there were often long waiting times. Nor were the bathroom engagement lights working so it appeared to be vacant when it was occupied. Food and announcements were too frequent for a late night flight - only 2 hours to sleep on a 6 hour overnight flight.

MCT

AUH

Hebat 8,0

Pro:
Even though it is a short a fligh, the snacks provided is good.

Kontra:
no comment

MCT

MAN

Oke 5,6

Pro:
The entertainment kept the kids happy

Kontra:
The food- ran out of options- I’m not vegetarian but they had no options at all.
The crew- not particularly engaged or attentive
The drinks- poor selection, warm
Our luggage came out damaged and the airline would accept no liability

Kontra:
The landing was awful very big shock and impact that hurts in the head and neck.

JED

RUH

Biasa 3,6

Pro:
staff were friendly.

Kontra:
my flight was cancelled without letting me know the reason, although they offered me another flight (two hours later) but still clear reason should be mentioned.
also seat was broken.

AMM

RUH

Oke 4,3

Pro:
food is good, and boarding might also be ok. that is it :/

Kontra:
services in board the plane was very bad. This includes: (seats, bad smell and not function bathroom, crew service is bad when flight is off the ground, broken sealing). in general the airplane is very old as usual.

Pro:
Clean aircrafts, average leg space and nothing less in services then what you get from other airlines as well.

Kontra:
I found crew members bit rude to few customers. Crew members need bit more training in handling pressure on the flight. Also i noticed biased approach of crew members towards customer in comparison to the well dressed and not so well dressed customers.

SYD

AUH

Bagus 7,0

Kontra:
Poor food quality. When long haul involves 4 flights in total MUCH more variety is required. When the snacks are predominantly cheese based, then that's repeated x4
Entertainment was poor. Not enough comedy, not enough documentaries and again by the 4 th flight, well just try to sleep as you've done all the good movies

AUH

LHR

Bagus 7,3

Pro:
Breakfast was slightly better than dinner choice

Kontra:
Window seat is quite cramped and I am not sure why I had to pay to choose a seat before this flight but not for my previous flight to Singapore which resulted in me getting one of the last seats available which was a pretty cramped window seat.
Also too many repetitive announcements

TSE

AUH

Hebat 8,0

Pro:
The flight was comfortable even though it was full. Punctual too.

Kontra:
Not able to check in on line. Had to queue for 50 minutes at the check in desk.
The passport control was almost as bad . I arrived at the airport 1 hour and 45 minutes before departure. By the time I had check in and pass through passport control and security it was just 20 minutes until flight departure time

AUH

HKG

Bagus 6,0

Pro:
Main meal (Singapore noodles) was actually ok.

Kontra:
The cabin crew had a very difficult time dealing with the annoying passengers, who were mainly tourists returning from Abu Dhabi. They had a tough job, but it was all very negative and stressful.

Pro:
The 2 trips were fantastic. From checking in to getting off the aircraft, service was a-okay.

Kontra:
No comment.

MCT

DOH

Oke 4,6

Pro:
Flight was on time, touch down smooth

Kontra:
The screen for my seat was not working correctly so could not do anything except wait for flight to finish

DOH

MEL

Hebat 9,3

Pro:
Awesome leg room in economy. Helpful staff.

Kontra:
Main courses weren’t all the great.

DOH

SYD

Hebat 10,0

Pro:
Everything

Kontra:
Nothing

AKL

DOH

Hebat 8,0

Pro:
I really like the Qatar flight from Auckland to Manchester. But beware now that the Akl leg leaves 1 hour later the transit in Doha is officially 1.15hr. But since the first leg is always getting in and you have to bus to the terminal, transit time is about 30 mins. Although they are efficient and i made it this time, i wouldn't want to do this with kids.