Despite the Covid-19 epidemic, Taffy Mail is still accepting orders. Payments are still being taken on the 1st of each month, but whilst our usual shipment date would be the 15th, we’ve found over the last few months that we’ve suffered delays from our suppliers, slower packing times due to being able to fit fewer people in the warehouse, and then delays with shipping through Royal Mail. As a result, we’ve found that despite our best efforts, boxes have typically been shipping closer to the 18th, and are taking slightly longer to arrive. We’re still sending a notification upon shipping, so keep an eye on those junk folders!

Hurry!

This month’s subscription closes in:

Past Boxes

October’s Box

November’s Box

December’s Box

Don’t just take our word for it!

See what other happy subscribers and fans are saying about Taffy Mail and the American treats included!

Tracey

Always amazing as usual, I love the one off boxes they do, always jam packed full of excellent goodies and I’m never let down. Definitely recommend!

Abigail

Been getting this subscription box for a few months now and its honestly the best thing ive signed up for!
Absolutely great customer service, always so helpful and quick to reply!
Love love love it!

Alison

Taffymail is always a highlight of the month in our house and has been for a few years always a good selection of treats and always well worth the money customer service is also amazing always happy to help and quick to fix a problem here’s to many more happy boxes to come

Vince

A fantastic company, the food is superb, if you’re looking for a mystery subscription box, this is the one!

Frequently Asked Questions

Got a question? Don’t worry, take a look through some frequently asked questions and see if they answer your query. If not, simply fill out the contact form or email us and we’ll do out best to get back to you as soon as possible. Usually, if we’ve been eating candy, it’s pretty quick!

What American sweets and treats are included?

You can see a selection of American sweets, sodas and treats that could be in your Taffy Mail by taking a look here.

When will my Taffy Mail be dispatched?

We send out Taffy Mail boxes via Royal Mail on or before the 15th of every month. We aim to have them delivered to you within 3-5 working days.

Can I send Taffy Mail as a gift?

Of course you can! To send Taffy Mail as a gift, simply enter your recipient’s address details (instead of yours) when checking out. Enter your payment information and we’ll make sure Taffy Mail is sent to your recipient.

Where can I manage my plan?

You can manage your plan by heading here and entering the email address you signed up with. You will be sent a link where you can log in and update the recipient’s name, address, email address and billing information associated with your subscription.

What payment methods are accepted?

We accept Visa, MasterCard and American Express, made secure via Stripe.

How do you process the recurring monthly charge?

You will not be charged until the 1st of each month. For example, if you sign up on the 19th of August, you will not be charged until the 1st of September. Your payment information in secured and encrypted via Stripe. Every month on the 1st, your payment information will be charged for your subscription.

How do I change my subscription?

No problem! If you would like to change your subscription to a different sized Taffy Mail, just simply cancel your current subscription and then sign up again to the plan you would like.

How do I cancel my subscription?

We’re sorry to see you go! If you would no longer like to receive Taffy Mail, please send an email to support@taffymail.co.uk stating the email address you signed up with and we will process your cancellation for you. Please ensure you email us at least 48 hours before your next payment is due, to allow us enough time to cancel your subscription.

How do I update my payment information and/or address?

When you subscribe or when a payment is made, you will receive an email with a personalised link where you can update your payment information and/or address. Please ensure you email us at least 48 hours before your next payment is due, to allow us enough time to update your subscription.