is there an update to where i dont have to read 5 paragraphs of text and show hidden files and feel like im hacking my own computer just to get this to work, i honestly dont have time for that, got stuff to do...

I've tried this method twice. The second time, I tried deleting the cache and preferences BOTH by manually removing them, AND by then relaunching InDesign CC 2107 while holding command+control+option+shift and letting the application delete them itself. InDesign CC 2018 still crashes — not immediately, but after I either create a new document (just an empty page) and try to save it, or when I try to open an existing document. I'm not even being allowed to navigate to where I want to save or open.

I can only tell you that, having finally got CC ID2018 working, I think that renaming (in case you need to roll back to them) the InDesign Defaults and SavedDate files or trashing them ( as specified in this article Troubleshooting 101: Replace, or "trash" your InDesign preferences.) and then doing a 'fresh' install of ID 2018 (where no previous settings are imported) should work.

But that's just my experience and I think it's a shame that the upgrade path has been difficult on this version.

I've also been having crash on startup issues with InDesign 2018. ID 2018 crashes every time I try to start it. Even immediately after an uninstall and reinstall. With all the preferences deleted. Even after installing the patch. I see the opening screen but none of the menus are live, and when I check the Windows 7 Task Manager I can watch it change from "Running" to "Not Responding." Yesterday for an hour or so at the end of the day I tried opening it running it as administrator, and it seemed to work well then. But this morning, even running as administrator, it's up to its old tricks.

So today I reinstalled the patch, rebooted the machine, and it worked again (but only when I ran as administrator). Until I quit and restarted (you know, to save some preferences I'd set and wanted to keep), at which point it went down again. So after that I reinstalled the patch (again) and rebooted (again) and then it worked (but only when I ran as administrator). But I'm not looking forward to going through this routine every time I need to restart ID.

If there's anything you can do to help me get this running consistently, I'd appreciate it.

my client was unable to open an interactive pdf created in InDesign CC 2018. i have been trying to create a new one, but ID crashes every time i try. i plan to go back to the 2017 version, but if it is helpful for you to trouble shoot this problem, here is the link to the crash report i paste on Pastebin.com. InDesign CC2018 crash report - Pastebin.com

i think its hilarious that adobe has not addressed this situation, the most that has come from this is "send us your crash report". which i did, and they said they had a fix, and wanted to contact me, so i gave then all my info and said yea lets do a conference call or something to resolve this... havent heard a word from them yet... i love the fact they feel the need to update something on a yearly basis for the sole purpose of charging us a yearly account and yet no one is saying anything about it. That "oh well nothing is wrong with our product but we are billing people so we have to do something" mindset is just revolting as far as i am concerned. This post is MONTHS old and no resolution, wtf get your **** together...

i talked with him this morning, it appears to be an issue with fonts. My InDesign is now working after applying a patch, however you may need to wait for an official update, but it seems they are aware of the problem.

There were no updates so the Indesign 2018 update I did originally that crashed would have been the latest one. Fingers crossed it hasn't for a while so hopefully it will work now. I have not upgraded to HighSierra yet but it seems that other people dont have any issues.

I do not see the option to create a crash report as I have to force-quit the program through the task manager. I tried hiding my fonts and starting with ctrl-alt-shift to erase preferences. To no avail.