Welcome to Fingermark

At Fingermark we’ve got our finger on the pulse of technology helping us to create digital solutions that make life easier not only for you but, most importantly, for your customers. We’re innovators working at the coalface to design, build and integrate top notch digital solutions into your business.

Based in New Zealand, we are a leading, cutting-edge tech business, working with clients around the globe to develop hardware and software solutions – from outdoor digital signage solutions through to human engagement kiosks.

What we do

In a nutshell, we make products that increase not only efficiency but also, in turn, make life just that little bit easier.

Our global team specialises in thinking ‘outside the box’ to come up with products that will make your business just that much better. We’re world leaders in building digital platforms which will assist you to communicate with your customers in an simple and engaging way. We design our products to be robust but also carry a form that is attractive to users.

Our clients are some of the world’s biggest brand names – business who wouldn’t put their trust in Fingermark if we didn’t deliver something exceptional for our clients. If you want your business to be in front of the eight ball when it comes to delivering the best service for your customers, then make your mark with Fingermark.

P.S: We don’t splash our cash on fancy ad campaigns trying to lure you in. Chances are you are here reading this because you’ve heard about us via word of mouth. That’s the way we like it.

How we work

We’re not here to sell you something we don’t believe in ourselves.

We’re not here to sell you something we don’t believe in ourselves. We need to feel your pain before we can resolve it and we work with top notch, like-minded companies to achieve what we do.

We don’t see any point in fluffing around on the sidelines telling you what might work, we want to become part of your team to understand from the inside how we can solve problems and build digital solutions that are right for your business and customers.

Our team of software developers, engineers, designers and project leaders ensure we deliver what you need – sometimes before you even know you need it. If you haven’t heard of us – chances are pretty good you’ve seen our work – our uniquely developed digital menu boards are found in fast-food drive-throughs around the world. Thanks to us, ordering that KFC burger is a lot easier than it used to be.

Phase one – Exploratory

We become an extension of your everyday operation

We seek to understand your business and discover exactly what your pain points are. This can take a bit of time. It can take some commitment, compromise and soul-searching from you. It is critical that both organisations find the best grounds for working together. This builds trust and sets the foundation and the culture of the engagement.

Phase two – Application and Build

We work with you to find the best solution.

Fingermark is an agile technology company, with software developers, engineers and project leads working in an agile fashion. We love to accommodate unconventional ideas and methods to find the right solutions. This means that nothing is set in stone. Projects are permitted to duck, weave and evolve in ways that allow change through the development process. This approach may take longer but results in solutions and products that have greatest chance of success.

Phase three – Test and Deploy

We deliver solutions that work

Fingermark believes in the Minimum Viable Product approach. You may not drive off the starting line in a Ferrari, at first, but the sturdy, reliable Toyota will be solid, highly functional and get to where you need to go, without a huge initial financial burden. Learnings gained over the initial engagement will help to build the Ferrari over successive project phases.

Our Products

From drive-thrus, bus shelters and subway stations to convenience stores and open-air shopping malls, our LCD displays are the #1 choice of media companies for their outdoor advertising properties.

Do you want to increase staff morale, productivity and keep them safer onsite?

Our revolutionary Parcel Acceptance Terminals will save you time at the post office.

Our Clients

Who we are

Fingermark was started in 2005 by Luke Irving, who believed that great digital solutions could improve customer engagements.

Fingermark was then at the bleeding edge of an industry that has grown to be one of the most relevant in the world, across all industries. Fingermark’s unique experience and set of skills allow us to understand quickly the right solution for our clients and their customers. Fingermark creates proprietary technology from scratch which means we can develop bespoke solutions, build for specific needs. Even though you may become our client, we believe the end user, be it an employee, patient or customer, needs to get the real benefit out of what we build. We are proud or what we achieve and we are constantly refining and adding to our capabilities, as the needs of our clients change, along with developments in technology. We are a small team but punch well above our weight.

Luke Irving

CEO

I am the CEO at Fingermark. After installing new touchscreen POS machines in my bar in Wellington, during a previous life, I became fascinated with the ease of how they worked and set about creating my own designs, before moving onto kiosks, outdoor displays, digital signage and human engagement technology .

Those that know me would say I am borderline obsessed with cricket and, when not hurling down thunderbolts, I can be found running up Te Mata peak in a streak of sweat with my oversized headphones belting out 80s power ballads.

I love technology and thinking up ways it can be used to help the organisations that we work with to better engage with their team members and customers.

Romulo Nunes

I am also Fingermark’s top footballer, a natural born offensive middle-fielder.

David Hepburn

Fingermark Health.

I have spent the past 16 years developing and delivering innovative technology programs with many leading healthcare organisations throughout the world. After, 10 years working in the USA, Europe and the Middle East for Dell Inc, I relocated to New Zealand to work with Orion Health where, as a member of the exec team, I led their global Hospital Solutions business.

I am a keen adventurer, having recently spent 6 months travelling with my wife and three children in Sri Lanka, India and SE Asia – it was quite a journey for all! I also enjoy the muddy back country on a mountain bike.

Rob Brady

Fingermark General Manager.

I am Fingermark’s General Manager. A Chartered Accountant by trade, I am committed to helping Fingermark grow by ensuring we provide innovative and quality solutions that add value to our clients and enhance the engagement with their customers.

After work, I enjoy spending time with my three daughters, a run and a whisky.

Duncan Horan-Gray

Fingermark Project Manager

I am a Kiwi living in Australia bringing to Fingermark 20 years experience of implementing and managing information technology projects. With a career focus on finance systems projects I am now excited to be bringing my project and people skills to the exciting and innovative field of digital display and kiosk technologies.

Fiona and I have been in Australia since 2004 and call Sydney home, but we take every opportunity to get-out-of-Dodge and spend most of our spare time in the bush north-west of Sydney.

Favourite pastimes include picking up the tools to work on the vehicles or the house and still get a buzz from my daily commute on my trusty Kawasaki motorcycle.

Dean Tuara

Fingermark Fulfilment Manager

I have been with Fingermark close to 8 years, having been involved very early in the company I have seen and been involved in its growth with various responsibilities. In a nutshell everything from the start to the delivery of projects apart from selling the solutions thats Lukes job. I am a Qualified Mechanical Engineer and hold a Mechanical Engineering Degree, I have an extensive Technology background and a vast industrial work history in manufacturing and design for 15+ years. In 2016 I was exported to Sydney Australia to manage the operations/installations and establish Fingermark in the QSR sector of the business.

I enjoy my spare time camping and fishing and many other outdoor recreational activities with my wife and children.

Fernando Paz

Fingermark Software Developer.

I have a Bachelor of Computer Science, Certified ScrumMaster and Information Systems Technician with several years’ experience in software development for self-service kiosks, having participated in projects released for big corporations in Brazil, New Zealand and Australia.

As a team leader, I help people bring the best out of themselves through self improvement, genuine commitment and clear communication, all for the sake of achieving a common goal.

When I’m not behind a computer, I am either drawing random people, improvising on my electric guitar or playing soccer.

William Comnisky

Fingermark Software Developer.

I have 10+ years experience developing software and I am highly specialized in web/backend systems and integrations. I am PHP Zend Certified but I also have been working with Java for a while alongside our Java experts. With a Bachelor of System Information, I have acted as PHP UG Coordinator in Santa Catarina State (in Brazil) for almost 6 years. I am passionate about IT but outside of work in my free time, if I am not riding my motorcycle through dirty roads in the wop-wops, I love barbecuing with friends (typical Brazilian!) and my friends say I’m an awesome barbecue man. A tag line I like to use is “Let’s ride!” so get ready and enjoy the journey with Fingermark. I will take you places.

Hema Perumalsamy

Fingermark Support Manager.

I have a Master of Engineering in computer science with 6+ years of experience in ITIL based service support processes and currently all-rounder at Fingermark.

Since starting in this field in 2007 as a Service desk analyst, I have gained good experience in supporting & testing web-based applications, service desk management systems. This experience promoted myself to work in important roles like Senior Service Desk Analyst, Module Leader and Service Recovery Manager. My responsibilities have included leading service desk agents, achieving high quality standard and customer satisfaction.

My job profile is broad and as such work activities are varied so there is no typical working day. But some of my activities include operations, procurement, Logistics & Operations, Testing, QA

The best thing I love about my work in Fingermark is variety. I like not only the base department but also going on secondments to other parts of the business for more experience and a better understanding of the company.

Nitesh Patel

Fingermark IT Technician

I always wondered how technology works and how software affects the real world, that made me choose computer hardware design along with software. I started my journey with Fingermark as an Intern and have moved up to successful team member. Here I am surrounded by innovative people all the time who help me to sharpen my skills

I am participating in variety of projects and my tagline is “Outline your system hardware requirements and I will build it”

Outside of work I love to play cricket and hang out with friends.

John Mann

Sales and Marketing Director – Hospitality

I love clever systems that enhance human interaction with technology in order to automate or streamline processes.

Having worked with bleeding and leading edge technology companies in the areas of hospitality, retail and manufacturing for the past 20 years, I continue to embrace improvement of the ‘total experience’.

Outside the office I’m passionate about family, friends, great food, wine and entertaining around the Weber BBQ. I like all sports, and have a particular fondness for rugby union.

Working as part of an amazing team at Fingermark Global really underpins my belief in clever technology.

Kapil Vyas

Fingermark Operations and Installation Manager

I am a Digital Signage Professional with 9+ years of experience in many applications of digital signage solutions for different kind of industries. I have covered many zones in digital signage selling cycle including; Support, network recommendation, and project installation. with a very solid technical background of many digital signage solutions.

In my free time I love to be with my Family, watch cricket, work on my RC airplanes project & going for long drives.

Ronaldo Santos

Fingermark Software Developer.

I have a degree in Internet Systems and a MBA in Project Management with 8+ years of experience in software development working on SaaS projects for companies in Brazil; I also worked as a software development manager for 4 years.

As a Brazilian team leader, I help our developers to create an inspiring team environment with an open communication culture, and help to manage our local office.

Outside work I enjoy spending time with my wife Priscila, planning our next trip.

Daniel Bathke

Fingermark Software Developer.

I’m an audacious technology maker – always up for a challenge and striving to accomplish inspiring new things.

I have a Computer Science Bachelor degree, Scrum Master certifications and am an Oracle Java Certified Programmer. My strongest fields of knowledge are: Java, Linux, operating systems and low level integrations. I also bring to the team 15+ years of experience in the software field.

My passion is Formula One, I like race cars and technology, but as a hobby I also get into electronics, working out, traveling and electric guitar. I am a family guy, so I love to spend time with my wife and two daughters.

Rafael Lepkoski

Fingermark Software Developer.

I’m passionate about building things to improve people’s lives, and am always looking for a better, faster way to get things done.

During my career I have worked through the entire software development life cycle, analysing, defining functionalities, implementing, validating and delivering applications for desktop, web and mobile platforms.

In my free time I love playing keyboard, reading books or watching a good TV show.

Nelia Potgieter

Accountant

Bryan “Baz” Clark

Service Desk Manager

I am Fingermarks Service Desk Manager and bring to the organization 20+ years of Customer Service experience which includes 11+ years of IT-related service support for both small and large enterprise customers throughout the greater Australasia region.

Having worked for some of New Zealand’s biggest IT providers over the last decade I have a reputation for being highly customer-centric and helping to develop innovative solutions to meet and exceed the customer’s requirements.

When I am not in the office I am kept really busy with competing and coaching fencing, tinkering on projects in my workshop and tackling various DIY projects around my home.

Chris Ware

Fingermark Product Manager

I have a keen interest in new technologies and how they can be applied in the real world to improve how we interact with everything around us. Fingermark’s computer vision solutions are the perfect example of cutting edge technology in action and I’m super proud to be part of the team here at Fingermark HQ.

My roots are in software development and architecture and I still love to code, but I’ve spread my wings further into product development and management in recent times so that I can better understand user needs all the way from ideation to delivery.

I’ve worked in many sectors over the last 20 years, with large enterprises and tiny startups ranging from creative agencies and publishing, to fintech to media video-on-demand platforms and I’ve found that a lot of the challenges with technology, transformation and teams are similar between companies.

Having moved to NZ with my wife and daughter, I’ve left the big city life in London for the lifestyle of Hawke’s Bay’s “Silicon Village” – Havelock North. Living the Kiwi dream – outdoors, beaches, sunshine and beer!

What’s next?

If you think we’d work well together, let’s talk and see what we can achieve. We’re upfront about the fact that to have the best relationship possible, we sometimes need to take our time and get to know each other. Starting with a good foundation is important to us and will help to ensure the product we create is the best it can be.