Criteria

Institution conducts a survey or other evaluation that allows for anonymous feedback at least once every five years to measure employee satisfaction. The survey or equivalent may be conducted institution-wide or may be done by individual departments as long as all departments are covered by a survey. The institution has a mechanism in place to address issues raised by the evaluation.

Applicability

This credit applies to all institutions.

Scoring

Institutions earn 2 points for meeting the criteria outlined above. Partial points are not available for this credit.

Measurement

Timeframe

Report on the most recent employee satisfaction evaluation conducted

Sampling and Data Standards

Institutions may choose to use a representative sample to measure employee satisfaction.

The information presented here is self-reported. While AASHE
staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.