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About CDC.gov

The right person at the right time with the right message can save lives and reduce harm. The spokesperson personifies the organization. We will discuss practical steps to help ensure spokespersons are equipped to respond to the public and media during public health emergencies.

This plan template is provided as part of the Zika Community Action Response Toolkit (Z-CART) for state, local, and tribal, public health staff to adapt to their needs in the context of local mosquito-borne transmission of Zika virus infections. It c...

In order to meet state, local, and territorial health department goals for the Zika response, clear, consistent, and frequent communication ensures that people receive and understand information that can help them make decisions. Communication with t...

Centers for Disease Control and Prevention (U.S). Office for Public Health Preparedness and Response.

Published:

August 2012

Description:

In 2002, the Centers for Disease Control and Prevention (CDC) decided to fill a critical training gap and resource need and developed the Crisis and Emergency Risk Communication manual. When it was written, the central role of crisis communication in...

Centers for Disease Control and Prevention (U.S). Office for Public Health Preparedness and Response.

Published:

August 2014

Description:

This manual introduces the reader to the principles and practical tools of crisis and emergency risk communication (CERC). Principles in this manual adapt (1) writings of classical rhetoricians; (2) a wealth of modern crisis, issues management, commu...

Centers for Disease Control and Prevention (U.S). Office for Public Health Preparedness and Response.

Published:

July 12, 2016

Description:

This teleconference will discuss what can be done to prepare in advance of a crisis or emergency, work to be done in the pre-crisis phase. Additionally, we’ll cover surviving the first 48 hours of a crisis and review key risk communication points/c...