MW Nails

Time Out says

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(21)

2 out of 5 stars

Time Out says

Since the sad closure of the Chichester Rents branch of this hilarious nail joint, the larger Spitalfields outpost is now London's only MW Nails - more's the pity. This wonderfully silly themed beautician's is decked out entirely, and authentically, from the salvaged innards of an American Airlines Boeing 747. Brightly lit beauty stations made up of roomy re-upholstered plane seats (think business class rather than Easyjet) accommodate travel themed treatments like the long lasting 'Two Weeks To Tahiti' manicure (£39) or the quick file and polish 'Shanghai Shape' (£9). If you've got something more luxurious in mind, your treatment will take place over in VIP- where you can indulge in a two person pedicure station with an ex-Air France first class seating system. Handbags and coats are stored, naturally, in the overhead lockedrs, and mini cans of gin and tonic are served from the hostess trolley. The sense of fun does not detract from the quality of the service, even if the the beauticians are dolled up like the cast of Pan Am. Finally, an affordable airline we're happy to spend some time in.

Manicurist was very rude and did a terrible job; did not even remove my previous shellac polish completely, before putting on the new varnish as well as leaving plenty of skin around my nails. When I went back the next day pointing out how you can see the old nail varnish under the new she was extremely defensive and made a half attempt to 'fix' it. Definately will never return.

Highly disappointed, very expensive for poorly painted nails. And like another reviewer I have found the skin around my nails peeling. Moreover I was cut not once but twice during my manicure. Even though I did not complain my biggest problem was the fact that instead of saying sorry, this was turned around onto me and I was informed this was my fault because I had left it too long since my last manicure. Now the base of 2 of my nails look horrible and black from however they cut me. I'm ashamed to show my nails because I am embarrassed at how much I pay for nails that look like they were painted 4 weeks ago and have dry skin all around them.

It was awful experience for me, it seem that the lady was doing my nails didn't have enough experience. My manicure in the end was horrible I could do myself a better job probably. It's not what I have expected from professional:(

Not the best pedicure I've had sadly. The person who I was booked with was given to a last minute walk in just before I walked through the door. I was 5 minutes early too! I ended up with another girl who was quite brisk and curt. She hacked at my cuticles and although the massage was nice I was only given a short 25 minutes instead of the full 45 I was due and the paint job was average at best with several smudges I had to fix at home. The girls chatted amongst themselves rather than engage with any of my comments. Meanwhile the lady who had taken my slot was being asked if she was ok, offered drinks and was still being given her pedicure when I was ushered upstairs! I was shown to the waiting area and left with no direction on how long to wait. How do you know this isnt my first time getting a pedi?!? The girl then promptly left the shop to get her lunch without saying goodbye or offering to take payment. Had I not been unable to leave through fear of smudging my nails I would've just walked out! When I finally just got up to pay I had to ask for my mailing discount and decided not to leave a tip. Not overly impressed with the professionalism or quality. I think it must be hit and miss thought because the lady that took my booking seemed to be ok!

The
real appeal of this place is the original theme – décor made of recycled plane
parts, staff dressed like air hostesses, treatments names inspired by colourful
destinations… It’s fun the first time round but the novelty fades away pretty
quickly.

The
treatment (mani and pedi combo) was good – no smudges, cuticles checked, nice
massage… But nothing outstanding, just the regular service I would expect from
any salon. Being a little on the pricey side I did expect a little more. Plus,
we had a few disappointing stuff along the way – like when the coat hanger was
full so we had to drop our bags and coats on the floor.

I should have paid more attention to the reviews. My appointment was really late, so the receptionist ended up doing it. They don't do any cuticle work at all whereas other places would with a file and polish. The polish wasn't very good in itself and I wouldn't say it was the best selection of colours. For the same money I can get a way better file and polish with Nails Inc.

If you are looking for the most professional finish for a manicure, this is the place to go. I can honestly say these girls are so precise at what they do, I now won't go anywhere else. Don't be put off by the negative reviews, if you're looking for a quality treatment in a fun, pleasant environment then do try MWNails.

online booking system is rubbish, you think you've booked even though the are full (shows availabilitirs!) then it takes your deposit anyway. You'll never get this back. Made me feel stupid when I turned up for an appointment that hadn't actually been booked, later admitted it often happens.

Won't respond to emails about the return of the 2 deposits I paid trying to book when the available slots weren't abailable. It's 2015!!!

It's expensive and pedicure was 10 mins less that advertised. Little rushed, they just wanted as many people through as possible.

This place was interesting but in no way is it going to become my regular nail place. The prices are pretty steep and once the novelty of the airplane themed nail salon has worn off you aren't left feeling like you got any thing extraordinary. I opted for a shellac manicure, but it has been the only time I have had shellac where it didn't even last a week. No care was taken and it felt completely rushed. The painting of my nails was ok but they just didn't look as perfect as when I go to my usual lady on high street ken, who charges a fraction of the cost. This is not somewhere I would ever recommend to anyone.

Awful awful experience! My friend took me there for a birthday treat (costly for her as she was paying for 2) and we had the £29 half hour manicure session. Two of the worse staff I have ever experienced. So unfriendly and rude. Didn't offer us anything to drink (we thought we would treat ourselves to some prosecco but decided not to bother). One of the staff was just cleaning around us and ordered around by the two doing our nails. They never said a word to us and when we was waiting for our nails to dry they went and got changed in to their normal attire, they couldn't wait to get us out of the door. We had booked in for 8pm for a half hour manicure and the shop closed at 9pm so not like they would be staying late, seeing as we was the only two people in there. Not what I have ever been used to in 'professional' beauty salons.

However, I was pleased with how the manicure turned out, I think they both did a good job on both our nails.

Awful awful experience! My friend took me there for a birthday treat (costly for her as she was paying for 2) and we had the £29 half hour manicure session. Two of the worse staff I have ever experienced. So unfriendly and rude. Didn't offer us anything to drink (we thought we would treat ourselves to some prosecco but decided not to bother). One of the staff was just cleaning around us and ordered around by the two doing our nails. They never said a word to us and when we was waiting for our nails to dry they went and got changed in to their normal attire, they couldn't wait to get us out of the door. We had booked in for 8pm for a half hour manicure and the shop closed at 9pm so not like they would be staying late, seeing as we was the only two people in there. Not what I have ever been used to in 'professional' beauty salons.

However, I was pleased with how the manicure turned out, I think they both did a good job on both our nails.

It is overpriced - you can get the same long-lasting pedicure less than half a mile up the road for £10 less - and with a smile!

The girl doing my nails was unbelievably rude. She kept shouting at her colleagues for things she needed (having not set up properly before sitting down to do my nails). This included her barking at the receptionist for a cup of water - without offering me one. I was put sitting in the reception area for my pedicure alongside people who were waiting for their appointments. There was no space for my bag, which was treated as an inconvenience caused by me.

I had Two weeks to Tahiti - which on the website is said to include a massage. There was no massage - just a 30-minute stressful experience never to be repeated.

Must say I am very surprised by bad reviews. I have been here a few times as work near by. Always found the staff friendly and chatty and the manicures look great and last well. Excellent choice of colours / products available and the loyalty scheme is good.

I went to the one in Spitalfields and thought the Salon was great. However the day after I had my nails done the skin started peeling down the tips on my fingers. I spoke to a friend who's a beautician and she said this was because they had not just cut the cuticles but the skin around it. really not what i would expect from a professional manicure. i went in to see the manager but was told she wasn't in that day but they apologised profusely and promised she would call the next day. well that was five days ago and i'm still waiting! i'm afraid its a classic case of image over substance and although i appreciate it may not be reflective of all the staff there it shouldn't have happened and I would have thought being a new salon they would have taken it more seriously as i work in the area in a an office full of women and will not be recommending to any of them. MW Nails maybe you should pay more attention to the quality of service rather than the quality of decor if you want to get people coming back to you

At last - a nail bar with real vintage glamour! Fantastic treatments that really last, staff that really go the extra mile in helping you choose the perfect colour and an achingly cool interior. It’s Pan Am meets Farah Fawcett sipping a Cosmopolitan whilst listening to Diana Ross, glamour all the way! The perfect place to get you in the mood for the office Christmas Party. I’m already planning my “Jamaica Gel” in time for New Years Eve. Hurrah for MW Nails!

I visited MW nails with a girlfriend for a pedicure. The place is a scream, so much fun, we felt like we were going on holiday. The manicure stood up to four weeks sandal wearing (it was early September) and lots of admiration and comments. Hope to get a visit in before Christmas.

I have had acrylic nails for going on 25 yrs so understand just how fussy I am about them!! It has taken sometime finding a new salon after the lady who did my nails for for 14 years moved to another country and a big Thank you to Timeout for rating this Salon ....it more than met my expectations. The technician was outstanding and the environment fabulous. I would happily recommend this salon to all my friends - something I would only do if 100% confident.