After spending hours on end dealing with angry, distraught, frustrated, and downright abusive customers, it's easy to imagine this lovely unicorn drawing was enough to get World of Warcraft customer service representatives to reverse a permanent ban.

While I cannot confirm whether or not this image, currently making the rounds at Reddit, is real or fake, I can confirm that if I worked for Blizzard customer service I would have had the exact same reaction to scoring free unicorn art in one of my tickets, even if it is sadly lacking in the rainbow department.