With a stay at Excelsior Hotel in New York (Upper West Side), you'll be minutes from Theodore Roosevelt Memorial and Rose Center for Earth and Space. This family-friendly hotel is close to Central Park and Rockefeller Center.

Rooms

Make yourself at home in one of the 199 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Rec, Spa, Premium Amenities

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities include gift shops/newsstands and tour/ticket assistance.

Dining

Enjoy a satisfying meal at a restaurant serving guests of Excelsior Hotel. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

Great location, pretty, away from the hustle and bustle of Times Square/Midtown

Not a business hotel. Need to pay for WIFI. No room service. No coffee machine. Only coffee available is at the breakfast room and they charge you $2.50 just to get a cup in the morning. Not the expense but the nuisance and inconvenience. No shops on site. Just vending machine. They try to pretend to be upscale here but nothing about it is upscale - from the property to amenities to service. Hugely disappointing.

Great location, pretty, away from the hustle and bustle of Times Square/Midtown

Not a business hotel. Need to pay for WIFI. No room service. No coffee machine. Only coffee available is at the breakfast room and they charge you $2.50 just to get a cup in the morning. Not the expense but the nuisance and inconvenience. No shops on site. Just vending machine. They try to pretend to be upscale here but nothing about it is upscale - from the property to amenities to service. Hugely disappointing.

The Excelsior is a classic hotel that is the absolute opposite of an impersonal chain hotel. From management to front desk to housekeeping the Excelsior staff is welcoming and extremely accommodating. We have stayed at the Excelsior several times during the prior couple of years and our rooms are consistently clean, comfortable and quiet. Rates will vary based upon the season and supply and demand factors but typically we have found the Excelsior to be the best hotel value in the upper west side.

Fee for WI-fi but as a workaround we used our smartphone as a hot spot for our tablets so really no problem.

The Excelsior is a classic hotel that is the absolute opposite of an impersonal chain hotel. From management to front desk to housekeeping the Excelsior staff is welcoming and extremely accommodating. We have stayed at the Excelsior several times during the prior couple of years and our rooms are consistently clean, comfortable and quiet. Rates will vary based upon the season and supply and demand factors but typically we have found the Excelsior to be the best hotel value in the upper west side.

Fee for WI-fi but as a workaround we used our smartphone as a hot spot for our tablets so really no problem.

I love the Excelsior, the staff, the location, the cleanliness, just so easy, so accommodating.

Always the desk personnel are lovely, the last day, the 29th, the desk man was a bit condescending. I've never had that experience before, but upon asking him about leaving my bags after check-out, asking about a taxi to the airport, he almost dismissed me, as if I were an annoyance. Unfortunate, but true. The desk man when I arrived on the 2nd, was lovely, very patient, very accommodating. I've stayed here before, never had that experience, so it must've been a bad day for him.

I love the Excelsior, the staff, the location, the cleanliness, just so easy, so accommodating.

Always the desk personnel are lovely, the last day, the 29th, the desk man was a bit condescending. I've never had that experience before, but upon asking him about leaving my bags after check-out, asking about a taxi to the airport, he almost dismissed me, as if I were an annoyance. Unfortunate, but true. The desk man when I arrived on the 2nd, was lovely, very patient, very accommodating. I've stayed here before, never had that experience, so it must've been a bad day for him.

Expert Reviews

"Located in the Upper West Side between Central Park and Columbus Avenue, the 16-story Hotel Excelsior overlooks the verdant park, the Hayden Planetarium, and the Museum of Natural History, which is only a five-minute walk away. The lobby is furnished with a marble floor and warm wood paneling, while the second-floor lounge contains leather seating, a working fireplace, a library, and an assortment of games. Filled with natural light from the large windows, each of the 200 rooms has dark wood furniture and all-white linens..."
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