The goal of Carl’s Collision Center is to be the number one complete car care center in Tennessee. This will be achieved by:

Placing our customers first and treating them like we would like to be treated.

Producing first class, high quality repairs.

Keeping our employees trained and educated with the latest technology.

Maintain a positive appearance of our industry.

Conduct our business in a legal and ethical manner striving to build a lasting relationship with our customers.

Keep updated with new equipment as necessary to be a leader in modern technology.

Cooperate with customers and insurance companies for fair and accurate prices.

ABOUT US

Hopefully you will never need our services but statistics say that every driver will be involved in some type of collision every seven years. Here are a few things to remember when or if the need arises.

Everyone’s safety is always first and foremost.

Always get all the details of the scene including photos, vehicle positions, street layout, etc. This will be helpful later.

Contact Carl’s Collision Center and talk with us about the process of your claim. Insurance companies operate differently and procedures need to be handled correctly. A lot goes into processing a claim efficiently for you and your vehicle. With higher deductibles now, smaller claims do not even go through insurance.

Contact your insurance company if necessary and provide all details. They will have several questions. Inform them of your choice to use Carl’s Collision Center for your repairs. You do have the right to choose Carl’. Do not let them persuade you into another shop you are not comfortable with or inconvenient for you.

Lastly, your vehicle is a big investment and should be treated as such. Always trust your repair needs to Carl’s Collision Center.

Hours of Operation

Monday-Friday: 8am – 5pm

Closed Saturday and Sunday

OUR WORK

CONTACT US

For existing customers, please click here for the status of your vehicle. You can also copy and paste "http://www.myrepairupdate.com/" into your web browser.

I’ve used Carl’s Collision Center’s services from the day it opened and haven’t used another auto body business since then. They have done a wonderful job each and every time I’ve needed them.— Debbie Barrett, Dickson, TN