Privacy Policy

PLYMOUTH ROCK ENERGY– COMMITMENT TO YOUR PRIVACY

Thank you for visiting Plymouth Rock Energy (www.plymouthenergy.com).To better protect your privacy, we provide this notice explaining our information, practices and the choices you can make about the way your information is collected and used by us. Because we gather certain types of information about our users, we feel you should fully understand our policy surrounding the capture and use of that information.

SHARING OF INFORMATION

Plymouth Rock Energy will never sell information about individual userswith any third party except to comply with applicable law or legal process or to protect personal safety of our users or public.

THE INFORMATION WE COLLECT AND TRACK

Plymouth Rock gathers two types of information about users:

Voluntary submissions: Through our website, you can request product and services information, and engage in various activities like entering contests or sweepstakes, voting in polls or otherwise expressing an opinion, subscribing to one of our services, such as newsletters, or participating in one of our online forums or communities.

Your personally identifiable information may be required to engage in these activities as well as to receive products and services that you may have requested. The types of personally identifiable information that may be collected on our website include but are not limited to: name, address, e-mail address, telephone number, fax number, business type and utility account number.

Types of channels where you can submit voluntary information:

Contact Us /Request a Quote forms: We offer forms for users to contact our customer service, sales, management, etc. to request information, ask a question or get response to anything of relevance. Your information will not be sold or shared with any third party.

Electronic newsletters: We will offer a free electronic newsletter to users. Plymouth Rock Energy gathers the email addresses of users who voluntarily subscribe. Users may remove themselves from this mailing list by following the link provided in every newsletter that points users to the subscription management page. Users can also subscribe to the newsletters at the time of registration.

Polling: We may offer interactive polls to users so they can easily share their opinions with other users and see what our audience thinks about important issues. Opinions or other responses to polls are aggregated and are not identifiable to any particular user.

Tracking: We may also collect certain non-personally identifiable information when you visit our web pages or use our applications, such as the type of browser and operating system you are using, your IP address, your device identifiers, your Internet or wireless service provider, and location-based information.

HOW WE USE THE INFORMATION

Voluntary Submissions: Plymouth Rock Energy may use the information you provide voluntarily to fulfill requests for our products and or services, to respond to inquiries about offerings and to offer other products, programs or services that may be of interest. We may also use any information given by you to enhance your experience on our site, whether to provide interactive or personalized elements on the sites or to better prepare future content based on the interests of our users.

As stated above, we use information that you voluntarily provide in order to send out electronic newsletters and to enable you to participate in polls, surveys, etc. We send out newsletters to subscribers on a regular schedule and occasionally send out special editions when we think subscribers might be particularly interested in something we are doing.

Tracking: Plymouth Rock Energy uses tracking information to determine which areas of our sites users like and don’t like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you. We track search terms entered in search function as one of many measures of what interests our users.

PRIVACY OPTIONS – OPT OUT POLICY

YOUR CONSENT

By using this site, you consent to the collection and use of this information by Plymouth Rock Energy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

HOW TO CONTACT US

If you have any questions or concerns about Plymouth Rock Energy’s Privacy Notice or its implementation please contact us via email at customercare@plymouthenergy.com or by clicking on the Contact Us page. You can also send mail to the following address:

Our Company

Plymouth NY Green and Plymouth National Wind are Green-e Energy certified and meet the environmental and consumer-protection standards set forth by the nonprofit Center for Resource Solutions. Learn more at green-e.org.

Plymouth NY Green and Plymouth National Wind are Green-e Energy certified and meet the environmental and consumer-protection standards set forth by the nonprofit Center for Resource Solutions. Learn more at green-e.org.

This offer is FOR NEW RESIDENTIAL CUSTOMERS ONLY. Offer ends on November 30, 2017 (“Offer Period”). Open to legal residents of NY, NJ, PA, OH, MD, and IL, 18 years of age or older except employees, associates, officers, directors, representatives & agents of Plymouth Rock Energy, LLC (“Sponsor”). To participate: Enroll for Plymouth Rock Energy services and refer your friends and family to enroll during the Offer Period. Once all parties are billable customers and remain enrolled for ninety (90) consecutive days, the referring customer will receive a $50 Visa Gift Card (Approximate Retail Value “ARV” = $50) and the referred customer will receive a $25 Visa Gift Card (Approximate Retail Value “ARV” = $25) (hereafter, “Offer”). Terms, conditions and restrictions on gift card may apply, as designated by issuer. Lost or stolen gift cards will not be replaced. No substitutions/transfers permitted. Offer may not be redeemed for cash. Sponsor not responsible for failures or malfunctions whether caused by equipment, programming used in this Offer, human processing error, or otherwise. By participating, you agree to be bound by these Terms & Conditions & the decisions of the Sponsor. Sponsor can void Offer from any individual(s) believed to exhibit fraudulent behavior or any attempt to corrupt or impair the administration, security, fairness or proper administration of this Offer. Sponsor: Plymouth Rock Energy, LLC.