Silgan Holdings

Net Promoter Score 2018 Benchmarks

Estimated Net Promoter Score is

14

Silgan Holdings is a Connecticut-based American manufacturing company that produces consumer goods packaging. The company was founded in 1987 by two former executives of Continental Can, Phil Silver and Greg Horrigan - their names contributing to the company name. Through several acquisitions of rival companies, and the pursuit of contracts with Del Monte Foods and Nestlé, Silgan Holdings' share of the market rose from 10% in 1987 to 36% in 1995. Later acquisitions in the late 1990s and early 2000s left the company with debt problems noted by both Forbes and the New York Times, however by the early 2010s the company was consistently profitable.

Silgan Holdings employs around 17,000 staff within its own and its subsidiary companies. It is currently headquartered in Stamford, Connecticut, and possesses factories across North America and Europe.

Quick facts about Silgan Holdings

Traded as

NASDAQ: SLGN
S&P 400 Component

Founder

Phil Silver and Greg Horrigan

Industry

Packaging manufacturing

Revenue

$6.2 billion US Dollars

Headquarters

Stamford, Connecticut

Net Promoter Score for Top Brands compared with Silgan Holdings

What is Net Promoter Score?

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.