Extremely happy with mine, even after getting over the new-vacuum-daddy obsession with watching it navigate. Now I just pick up the big stuff, start the vacuum, and walk away. Aaaaand cut the long hair off the beater-bar every once in a while.

Got one 2 weeks ago... defective battery... but customer service is very friendly - new battery is on the way.
Only customer service number that goes directly to customer service. Wild concept.
Buy the "Pet brush" if you have carpets - it's much better. Turns this into the XV-21

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