Missing channels on display

Grandpa66@sbcglobal does not know if this is a TiVo or my DVD player. I am working off a satilite receiver to the DVD player. When I display channels with Satilie remote it will display channels up to 9999. When I display menu on DVD remote it only goes up to 400 or 500. If ikey in a channel manually like 640 it will go to this channel. I would like to find out if there is a fix or software update. Thanks for any and all effort that will be put into this problem.Send reply to above E-Mail address. If yo need me to answer any issues that I did not cover please feel free to contact me. I will be glad to answer any question.

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Related Questions:

You may have to set the channel 3/4 switch on the lower right rear of your TiVo to match the output setting of your Apex converter. If your Apex converter is equipped for L/R audio and video output you will get better results using a three-conductor cable to connect to your TiVo.

The Tivo Series 3 uses two CableCards, one for each tuner. It is possible that the CableCard that is responsible for receiving channels on Tuner 1 is defective, has become corrupted, or otherwise is not paired correctly. Call your cable provider and have a tech look at it.

Missing channels are a sure sign that your CableCard is not paired correctly or is defective. Sometimes, the issue can be as simple as a clerical error, where the serial number of the CableCard was not entered correctly into your cable provider's system. Call your cable company and have a tech come out to take a look at your CableCard configuration.

Set up your infrared blasters connected from your IR port on the Tivo and by placing the two lead lights in front of your cable box so it (the cable box) can read the signal. Then go to Channel settings accessed through Tivo Central and follow the questions. It will ask you to change channels until the remote is working correctly. This all worked on a different "input" on my Mitsubishi TV (it has multiple inputs. I have the cable input on a different "input" to make it work.
Hope this helps. Call TIVO tech assistance because they are the ones who talked me through this.