I've had Capture NX2 on my MAC for a long time. I needed to upgrade to the latest version to process files from a D800. It appears that my previous versions ID code is not valid and it seems as tough I would need to purchase the latest version to use Capture NX2. I have a fully operational Capture NX2 version 2.2.7 and now the new version (2.3.5) is telling me I need to buy a code. Is that correct or am I doing something wrong here??

This software will update a previously installed full version of Capture NX Ver 2.3.0 - Ver 2.3.4 to Ver 2.3.5. Capture NX 2 Ver. 2.3.0 - Ver 2.3.4 must be installed before proceeding with this update.

you should have a code for capture nx and capture nx2 and i think your only alowed to load the sf on to 5 computers with those codes. pretty sure they started enforcing the code limit a while back so you may need to delete nx/nx2 off an old machine or something. i know i got a limit warning once a while ago but i did something or other but cant remeber what, probably a full reinstall.

I had the same problem as you did when I upgraded CapNX2. Contracted customer support and the fun began. Couldn't peovide what they consider a valid serial number, even though it worked. I had to provide proof of purchase, since they don't have records of who owns its products (my assumption.) So, I took a pic of the original software disk, showing the serial number, and send them a screen capture. A couple days later I received a new serial number to use, All this for a program I rarely, if ever, use.

It only shows four groups of five in the Help, About, screen, but I got five / five with both CaptureNX and CaptureNX2 upgrade. If you put it in your MyNikon account, you can go back and dig it out of there, too, as it stores all five groups.

Happy Thanksgiving, Jack, and watch out for the wild turkeys in the neighborhood

You will need to upgrade in an incremental manner as you have not kept up with the software updates. As stated on Nikon's website, you can not upgrade from 2.2.7 to the latest version, you will need to find the update from 2.2.7 to 2.3.0 then do the upgrade. And the key is five groups of five which your software will already implement if you do an incremental upgrade. HTH

When I tried upgrading NX2 over a year ago and they wanted 2 license codes, the second from I don't know how many years ago from NX (?), it became obvious to me that Nikon does not want software customers.

I know some still swear by NX2 providing the best conversions, but I found that it can no longer compete against ACR. Maybe you need to work a little more in getting the colors you want, but in terms of IQ, noise control, flexibility, and speed, ACR wins hands down IMHO. ACR and CS6 have certainly extended the life of my D300...

I find this of interest because I just installed a trial version of CaptureNX2 - version 2.0.0 which came with my recently purchased used D700.

What happens after the trial period if I elect to register the software? It seems to me I'd end up purchasing a license for my current old version then have to buy an upgrade license. But what about the incremental upgrade issue? I'm new to Nikon and have no idea about how this all works so I apologize for my ignorance.

Wes Bailey wrote:
I find this of interest because I just installed a trial version of CaptureNX2 - version 2.0.0 which came with my recently purchased used D700.

What happens after the trial period if I elect to register the software? It seems to me I'd end up purchasing a license for my current old version then have to buy an upgrade license. But what about the incremental upgrade issue? I'm new to Nikon and have no idea about how this all works so I apologize for my ignorance.

You can upgrade without a license within the trial period. Also, the license for 2.0.0 will be good for updates also. When I updated, one required re-entering my serial #. 2 others didn't.

runamuck wrote:
You can upgrade without a license within the trial period. Also, the license for 2.0.0 will be good for updates also. When I updated, one required re-entering my serial #. 2 others didn't.

When I try to update Capture NX2 I receive an error message from the Nikon Message Center that I could not communicate with the Nikon server - this message occurs every time I've tried to update the software. Any thoughts?