We use a lot of SaaS applications at Catchpoint. We also monitor SaaS performance. I can’t think of any application I use on a regular basis that isn’t SaaS. Being a technology company and having a distributed workforce—relying on SaaS applications makes sense. SaaS is easy. Fill out a form,…

It’s that time of year again. The Thanksgiving week ushered in the year’s biggest sales event, Black Friday and Cyber Monday. Retailers stuck to the tried and tested formula, most websites went live with deals days ahead, unveiling bigger discounts leading up to Black Friday. The deals and offers were…

Black Friday is the litmus test for most ecommerce giants. If your website can sail through Black Friday without a hitch or third-party outage, then rest assured your website performance is on par with industry standards and better than 90% of all ecommerce websites. Third-party tags have become an integral…

Did you know the SaaS (software as a service) model has been around since the 1960s? Back when computers were the size of conference rooms and cost over a million dollars—it was easier for companies to rent computer systems from providers. And so, SaaS was born. I cut my teeth…

Content delivery networks or CDNs are tasked with finding the fastest and most efficient path to deliver content. CDN providers maintain an extensive network of PoPs (points of presence) that dictate the routing paths for the requested content. CDN routing can make all the difference in terms of overall website…

Many of the most sophisticated DevOps teams at companies like Google, Microsoft, and L’Oreal choose Catchpoint Synthetic Monitoring because of its ability to simulate end-user experiences accurately. Over 20 distinct tests, deployed from over 700 nodes across the globe, provide visibility not only into application performance but the entire delivery…

There are multiple protocols and components that keep the complex Internet engine running. And just like any other well-oiled machine, it is important to regularly check whether it is functioning efficiently and delivering optimum performance. The internet is basically a circuit relaying data signals/packets across different paths. One of the…

Even the largest and best-performing enterprises are not immune to the realities of the internet. Factors like latency, packet loss, and congestion can impact the content delivery chain anytime. Latency is the time it takes a packet to travel from the sender to its destination. The distance between sender and receiver directly…

Ecommerce website performance has always been a sort of treasure trove of examples for performance monitoring. Sometimes they’re good examples of best practices and how performance degradations were prepared for and handled in real time. But sometimes, ecommerce performance issues are so significant and customer-facing, that they end up as…

A basic real user monitoring tool is no longer enough to handle the complexities of the modern web. Today’s sophisticated applications call for a RUM solution that is equally sophisticated. If you are already using a RUM solution or are evaluating multiple vendors, then here are some points to consider.…