Pharmacy Technician II

Built in a natural setting in Shiloh, Illinois, Memorial Hospital East is a 207,212 square foot hospital offering a complete line of services for our patients, visitors, and the community.As a member of BJC HealthCare, Memorial Hospital East provides employment for more than 450 people.

Facts at a Glance:

Private Patient Suites: 94

Intensive Care Unit Beds: 6

Surgical Suites: 4

Labor, Delivery, Recovery, Postpartum (LDRP) Rooms: 16

C-Section Rooms: 2

Medical/Surgical Rooms: 72

Emergency Department Treatment Rooms: 6

Observation Rooms: 6

Cardiac Cath Labs: 2

MRI: 1

CT: 1

General Radiology Suites: 2

Ultrasound: 2

Nuclear Medicine Suite: 1

Medical Staff: 294

Allied Health Professional Staff: 80

The Pharmacy Department service includes the provision of comprehensive pharmaceutical services to all inpatients of Memorial Hospital East. Services are provided to all patient populations from newborn to geriatric upon written order from a medical practitioner who is on staff and authorized to prescribe by the Memorial Hospital medical staff.

Maintains quality assurance standards and maintenance of required documentation. Includes maintaining regulatory cleanliness compliance.Assists in the preparation of medication orders which includes management of workflow, and basic preparation and dispensing, including non-sterile compounding.Use of automated/electronic systems to manage product preparation, inventory management, patient records, and regulatory compliance.Maintenance of inventory which includes inventory storage, ordering, rotating, beyond use dating, and cleanliness.Become proficient in compounding sterile preparations, or other advanced skill.

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

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VIEW JOBS11/18/2018 12:00:00 AM2019-02-16T00:00Job Description
Health is everything. At CVS Health, we are committed to increasing patient access to care, lowering costs and improving the quality of care. Millions of times a day, we're helping people on their path to better health— from advising patients on their prescriptions to helping them manage their chronic and specialty conditions. Because we're present in so many moments, big and small, we have an active, supportive role in shaping the future of health care. Pharmacy Technicians are at the forefront of our purpose as they deliver compassionate care to our millions of patients every day.
Come join our team of dedicated and caring Pharmacy Technicians who demonstrate our core values of Accountability, Caring, Collaboration,Innovation and Integrity in everything they do in our pharmacies every day. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, we have a place for you on our team to use your skills and talents to serve and care for our patients and customers.
The Pharmacy Technician position provides individuals with an opportunity to work in a leading retail pharmacy company and in a role that positively impacts the lives and health of others. You will work in an environment where the highest professional and ethical standards are maintained as well as full compliance with all Federal, State and Local laws and regulations. Pharmacy Technicians take important steps to ensure all medication needs and regulatory compliance standards are met for our patients and they demonstrate ethical conduct and maintain patient confidentiality at all times.
Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team's ability to promptly, safely and accurately fill patient prescriptions all while providing caring service that exceeds customer expectations. If you like working in fast-paced environments and demonstrating compassionate, genuine care for patients and customers, this job is for you!
As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification requirements according to your State's Board of Pharmacy guidelines. Your Pharmacy Technician duties will be restricted by your manager at first until you complete all necessary requirements. Once you satisfy all requirements and expand your Pharmacy Technician duties, you have the opportunity to continue to build your clinical, technical and insurance knowledge and expertise by leveraging available tools and training to build your pharmacy career.
Are you ready to help people on their path to better health? We are ready to have you join our team and help you on your career path to achieve your goals!
Please note in select markets the collective bargaining agreement rules regarding the Pharmacy Technician would apply.
DISCLAIMER:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Required Qualifications
* Must be at least 16 years of age
* Licensure requirements vary by state
* Attention and Focus
o The ability to concentrate on a task over a period of time without being distracted
* Customer Service Orientation
o Actively look for ways to help people, and do so in a friendly manner
o Notice and understand customers' reactions, and respond appropriately
* Communication Skills
o Use and understand verbal and written communication to interact with customers and colleagues
o Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
* Mathematical Reasoning
o The ability to use math to solve a problem, such as calculating day's supply of a prescription
* Problem Resolution
o Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem
o Choosing the best course of action when faced with a complex situation with several available options
PHYSICAL DEMANDS:
* Remaining upright on the feet, particularly for sustained periods of time
* Moving about on foot to accomplish tasks, particularly for moving from one work area to another
* Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm
* Extending hand(s) and arm(s) in any direction
* Bending body downward and forward by bending spine at the waist
* Stooping to a considerable degree and requiring full use of the lower extremities and back muscles
* Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately
* Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication
* Visual Acuity:
o The worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
* Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects
Preferred Qualifications
* Previous experience in a pharmacy, retail, medical, or customer service setting
* Previous experience as a Pharmacy Technician
* PTCB National Certification
Education
* High School diploma or equivalent (preferred)
Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation's largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.
CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel
CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/
CVS HealthO FallonIL

VIEW JOBS10/29/2018 12:00:00 AM2019-01-27T00:00Job ID: 1177581
Employment Status: Part-Time
Regular/Temporary: Regular
Your Career. Made Better.
Built in a natural setting in Shiloh, Illinois, Memorial Hospital East is a 207,212 square foot hospital offering a complete line of services for our patients, visitors, and the community.As a member of BJC HealthCare, Memorial Hospital East provides employment for more than 450 people.
Facts at a Glance:
* Private Patient Suites: 94
* Intensive Care Unit Beds: 6
* Surgical Suites: 4
* Labor, Delivery, Recovery, Postpartum (LDRP) Rooms: 16
* C-Section Rooms: 2
* Medical/Surgical Rooms: 72
* Emergency Department Treatment Rooms: 6
* Observation Rooms: 6
* Cardiac Cath Labs: 2
* MRI: 1
* CT: 1
* General Radiology Suites: 2
* Ultrasound: 2
* Nuclear Medicine Suite: 1
* Medical Staff: 294
* Allied Health Professional Staff: 80
The Pharmacy Department service includes the provision of comprehensive pharmaceutical services to all inpatients of Memorial Hospital East. Services are provided to all patient populations from newborn to geriatric upon written order from a medical practitioner who is on staff and authorized to prescribe by the Memorial Hospital medical staff.
Join Us!
Role Purpose
Under the direct supervision of staff pharmacists, according to standard procedures, prepares medication orders, assists in dispensing and transporting medications, conducts complex sterile and/or non-sterile compounding, such as TPNs, hazardous drugs. Competent in the use of various automated/electronic systems and maintains appropriate records.
Responsibilities
Maintains quality assurance standards and maintenance of required documentation. Includes maintaining regulatory cleanliness compliance.Assists in the preparation of medication orders which includes management of workflow, and basic preparation and dispensing, including non-sterile compounding.Maintenance of inventory which includes inventory storage, ordering, rotating, beyond use dating, and cleanliness.Assumes primary responsibility for a specific task or function or area of specialty which includes training, system maintenance, inventory management, workflow, and process improvement, as well as use of electronic/ automated systems.Become proficient in preparation of complex sterile compounds (TPN and hazardous drugs), or other advanced skill with additional responsibility.
Minimum Requirements
Degree
High School Diploma or GED
Experience
2-5 years
Supervisor Experience
No Experience
Licenses & Certifications
State Bd Pharm RegistrationPharmacy Tech Certification
Preferred Requirements and Additional Job Information
Experience
5-10 yearsBenefits Statement
Note: not all benefits apply to all openings
* Comprehensive medical, dental, life insurance, and disability plan options
* Pension Plan*/403(b) Plan
* 401(k) plan
* Tuition Assistance
* Health Care and Dependent Care Reimbursement Accounts
* On-Site Fitness Center (depending on location)
* Paid Time Off Program for vacation, holiday and sick time
* Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center
Legal Statement
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
Equal Opportunity Employer
BJC HealthcareShilohIL

VIEW JOBS11/14/2018 12:00:00 AM2019-02-12T00:00Job Objectives
Provides pharmacy consulting services to customers regarding the effective usage of medications, awareness with drug interactions and offering preventive healthcare services such as immunizations. Responsible for ensuring the proper compounding, dispensation, review and verification of prescribed medications within regulatory guidelines, company policies and procedures.
Supports the efficient workflow of the pharmacy and assists the pharmacy manager in identifying ways to optimize pharmacy financials, inventory management and enhance customer experience
Job Responsibilities/Tasks
Customer Experience
* Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues in a timely manner and answers questions to ensure a positive customer experience.
* Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
* Develops strong relationships with most valuable customers by anticipating customer needs and proactively offering services. Supports efforts on enhancing customer experience by increasing focus on healthcare services (e.g. patient consultation, medication management, drug therapy reviews, and perform retail, clinical, or wellness services such as immunizations, flu shots, and diabetes awareness) thereby promoting the shift of the pharmacy role from transactional to interpersonal.
Operations
* Counsels patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service.
* Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and accurately dispenses prescribed medications when necessitated by workload.
* Ensures the pharmacy operates in accordance to regulations, company policies and standards. Assists pharmacy manager with establishing procedures that promotes the efficient workflow of the pharmacy including assigning roles, coordinating activities and soliciting employee suggestions. Responsible for the opening and closing of the pharmacy and shift change duties.
* Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist has the ultimate responsibility for ensuring that the elements of Good Faith are present.
* Maintains current knowledge of information technology associated with pharmacy systems such as Intercom Plus, registers, automation, StoreNET to provide support to customers as well as pharmacy staff. Proposes and implements enhancements to pharmacy systems to further promote productivity.
* Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and participates in 3rd party audit.
* Follows-up with medical providers' offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questions
* Performs retail, clinical, and wellness services such as immunizations, flu shots, diabetes awareness and other preventive healthcare services.
* Assists and supports the pharmacy manager in analyzing performance data including pharmacy financial, customer service, and implementation of procedures for pharmacy asset protection and inventory management. Reviews KPI's with Pharmacy Manager, Store Manager, and Healthcare Supervisor.
* Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Participates in community outreach activities to promote the pharmacy business and further enhance growth opportunities.
* Partners with Central Pharmacy Operations for customer registration, 3rd party reviews, and assists with resolving customer issues to support the Well Experience locations. In virtual environments, conducts virtual product review by following specific company procedures and guidelines (e.g. using specific photographs taken by the technicians sent electronically during the F4 process and reduce transactional tasks).
People & Performance Management
* Assists the Pharmacy Manager with staff hiring and training. Reinforces the direction of Pharmacy Manager in staff performance by coaching, and providing constructive feedback, monitoring customer service, and fostering employee development.
* Promotes teamwork and motivates team members by establishing expectations, monitors and recognizes progress, and fosters a shared vision.
Training & Personal Development
* Maintains current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, company publications, and communications. Maintains awareness of developments in retail and management and pursues best practices that would enhance performance
* Obtains necessary certifications, education credits and training such as People Plus Learning modules as required by the Company
* Seeks professional development by monitoring one's performance, solicits for constructive feedback, and leverages pharmacy manager and store manager as mentor and coach
Communications
* Supports the Pharmacy Manager and Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.
Basic Qualifications
* Willingness to obtain BS in Pharmacy or Pharmacist Degree from an accredited educational institution prior to start date.
* Willingness to obtain pharmacist licensure in the states within the district within 90 days of hire per district guidelines.
* Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
* Certified Immunizer or willing to become an immunizer within 90 days of hire.
Preferred Qualifications
* At least 1 year experience as a pharmacist in a retail setting including prescription filling and verification, records and legal compliance, pharmacy oper
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