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Ciana was born in 2228, and while growing up discovered an interest in psychology. When she was old enough to enter Starfleet she signed aboard a starship as an assistantpsychologist. However, she soon realized that there was not a promotion chain aboard a starship as a psychologist, and despite loving space duty, she applied for a transfer to command.

By 2270, Ciana was head of a special diplomatic division at Starfleet Headquarters, and was directly underneath Admiral Nogura in the chain of command. Despite having a choice assignment at Headquarters, Ciana wanted to advance her career further by being appointed as Starfleet's liaison to the Federation Council. Despite repeated requests to Admiral Nogura, Nogura thought that Ciana's directness did not lend to a successful career in diplomacy.

So in 2270, she successfully lobbied for Captain Kirk to join her department so that he could teach Ciana all of the diplomatic tricks and traits he perfected during the five years he commanded the Enterprise. While Kirk didn't want to be tied to the Admiralty, Ciana was able to persuade him by promising to do everything possible for Kirk to command the Enterprise again when the refit was completed. (TOSnovel: The Lost Years)