FAQ

Sampling: Samples can be made ready in a week's time with customised prints. Screen set-up charges are 15 USD per colour with a minimum of 50 USD. We need client's courier account details to send samples.

Fabric: Jute bags are generally coated inside with PP or LDPE lining until and unless otherwise specified. Colours are dyed to match PMS, however exact colour matching is not possible due to the natural fibres. The shade may differ slightly from lot to lot.

Dyes & Paints: Azo Free Direct Dyes are used in all our bags to follow EU Standards. However full colour fastness is not guaranteed in this oxy cellulose fibre. Reactive colours can be used on special request to improve colour fastness. The inks used for printing are pigment cols and also Azo free.

Printing: Bags are silk screen printed and might have registration variation as printing is done by hand and not with help of machines. Printing cost depends on number of cols used and coverage area. Printing costs 10 US Cents for the first col. and then 5 US Cents for additional cols approximately.

Lead Time (Customised Bags): 4 to 6 weeks based on style and quantity. When production time allows, rush orders may be pre-approved at no charge. Lead time may change due to delay in receipt of artwork, pre-production proof / sample (if required). Please indicate if the requirement is within a specific time frame.

Customised Bags: Customised sizes, shapes, handles, fabric colour as well as prints can be provided. Contact us for quotes for development of the same.
Over-runs & Under-runs: We reserve the right to ship 5% over or under and will bill accordingly.

Disclaimer: As the bags are made from a natural fibre and are hand crafted, variation should be well accepted as a beauty of the product and should not be treated as a flaw.