User Intervention Required Message Epson TMU375 receipt printer

I have tried installing the driver a couple different times now for an Epson TMU375 receipt/validation printer. I had previously installed this on two other machines successfully the last one for sure with the same driver, all machines are XP. The newest machine is brand new. I keep getting the message "user intervention required" listed under the printer in control panel and it won't print.

Hi, I have same problem.. After installating machine, it shows "user intervention required", please let me know if anyone is able to find sollution to this.Hi, I have same problem.. After installating machine, it shows "user intervention required", please let me know if anyone is able to find sollution to this.

AnonymousApr 06, 2009

Hi I have the same problem with the TM U295 Printer!!!???

please if anyone can assist Hi I have the same problem with the TM U295 Printer!!!???

please if anyone can assist

AnonymousMay 01, 2009

I m using tm 22o pd printer it working but after 10 15 minuts its show user intervension required plz tell me solution

I m using tm 22o pd printer it working but after 10 15 minuts its show user intervension required plz tell me solution

Uninstall and reinstall the driver
After performing a cold reset on a product installed with USB, a higher DOT4_00x port is created, causing the printer to hang while printing.
NOTE:
This is required with products installed on a USB port only.

Uninstall the USB printer driver.

Remove the HP folder and AIO folder from the hard drive.

Reinstall the USB printer driver.

CAUSE:
This error can occur if when using a network or printing from a laptop. When the print job goes into a pending status, the printer is either in Work Offline or Pause Printing mode.
Hope this helps. Please rate my response.Thanks.Have a good day.

I spent a good week trying to find an answer to this problem... and finally I HAVE THE SOLUTION!!

it's to do with the Port settings.

go to BIOS and change the port settings on your computer.

there are a number of different options that can be selected, just try them one by one, the one that worked for me was "Normal" try that one first, but it may be differnet depending on the printer.

if your LPT port is using it's own driver (not using BIOS to run) you cant change the settings using the BIOS. see if you can change it useing the settings for the dirver. if not try updating the driver. if that doesn't work, and nothing else works, reinstall Windows, that should fix the problem as a last resort.

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I spent a good week trying to find an answer to this problem... and finally I HAVE THE SOLUTION!!

it's to do with the Port settings.

go to BIOS and change the port settings on your computer.

there are a number of different options that can be selected, just try them one by one, the one that worked for me was "Normal" try that one first, but it may be differnet depending on the printer.

if your LPT port is using it's own driver (not using BIOS to run) you cant change the settings using the BIOS. see if you can change it useing the settings for the dirver. if not try updating the driver. if that doesn't work, and nothing else works, reinstall Windows, that should fix the problem as a last resort.

I had the same problem with the user intervention required status on the printer. I tries reinstalling it several times through the Epson Driver Utility but got the same message each time. I got it to work after making two change but do not know which one (if either) got it to work. First i uninstalled the printer driver through Add/Remove Programs and not through the Driver Utility. I also set Dip switch 1-1 to on which enables auto line feed with parallel interface, with other interfaces this switch changes other things.

print the self-test, push the feed botton while powering on...
you can see there the serial interface...
baud rate, data bits, parity, stop bit etc...
then go to the printer and faxes,
right click the epson driver and click properties...
go to the ports window...
click on the epson tm u220 reciept.
click configure port...
adjust the baud rate as same as in the self test...
it works...