Integration and connectivity: Enhanced CICS® API and SPI support with removal of
data size restrictions for transfer between programs using Containers and
Channels, and simplified interoperability between TXSeries and CICS Transaction Server (CICS TS) regions
using TCP/IP networking protocol for Distributed Program Link

Usability: Advanced features such as workload management and monitoring
tooling added to its powerful and intuitive Web-based administration console
to ease administration, providing a consistent look and feel with the rest
of the IBM® Software
Portfolio

TXSeries for
Multiplatforms is a distributed CICS Online Transaction Processing (OLTP)
environment for business-critical mixed language applications. It is widely
used for integrating data and applications between distributed solutions and
enterprise systems. It is also used for the deployment of high-performance,
distributed CICS applications
written in COBOL, C / C++, and PL/I. This integrates well into mixed-language,
multiplatform service oriented architecture (SOA) solution.

The latest release, TXSeries for Multiplatforms V7.1 offers significant
enhancements in integration and connectivity, system resilience, application
development and problem determination tooling, Web administration console,
and installation. Earlier versions of TXSeries vastly simplified infrastructure,
enhanced the administration capabilities by introducing the Web administration
console, improved usability, system resilience, and interoperability, addressed
a large number of customer requirements.

Support for containers and channels:TXSeries for Multiplatforms V7.1 delivers
the new containers and channels functionality, a group of new APIs providing
enhanced options for transmission of data within the enterprise. The restriction
of a maximum of 32 KB of data that can be passed between programs by using
a COMMAREA has been removed, giving application programmers greater flexibility
for taking program design decisions.

Channels provide a more flexible and
more structured method of passing data between program components. Variation
in the size and number of containers can conveniently be accommodated to allow
easier evolution of the interfaces between programs. The size of a container
is limited only by the amount of storage available. There is no limit to the
number of containers that can be added to a channel. This mechanism also removes
the need for programs to sense the exact size of the data returned. When containers
go out of scope, they are automatically destroyed, so that the programmer
is relieved of storage management concerns.

Channels can be used by
applications written in any of the programming languages supported by CICS.
Options on the container and related API commands are provided for data conversion,
providing a much simpler mechanism than that employed with a COMMAREA. While
in COMMAREA applications data conversion is controlled by the system programmer,
in the case of containers and channels it is controlled by the application
programmer.

Interoperability between CICS regions over TCP/IP:TXSeries for
Multiplatforms V7.1 now enables TXSeries CICS regions and CICS TS regions to interoperate over Internet
Protocol (IP) for Distributed Program Links (DPL). With this new functionality,
networks can be standardized on IP, resulting in simplification of configuration
and administration and thus making the system robust. Customers can continue
to use their existing connection definitions to route work between TXSeries and CICS TS
systems using ISC over SNA. SNA and IP Interconnectivity networks and definitions
will be able to coexist, with existing IP-based protocol support across TXSeries CICS regions
continuing to work as in the previous releases.

This IP Interconnectivity
for DPL function offers similar capabilities to those provided using other
Intersystem Communication (ISC) protocols, including transactional syncpointing
(without support for restart and recovery), security controls, and support
for the exchange of either COMMAREAs or channels and containers. In addition, TXSeries offers
SSL encryption and authentication support for this IP interconnectivity protocol.

Improved system resilience, problem determination, and application development
tooling

Isolation of memory usage: Memory used internally by TXSeries and
the user applications will be segregated starting from this release. This
will prevent applications from overwriting system memory across the boundary
in most cases and hence improve overall reliability and problem determination.

Task history logging: History of all tasks executed through an application
server process aids better problem determination. This provides a first information
report on occurrence of a problem. The system can be configured through the
Web administration console to enable this logging.

Transaction mapping between the backend regions and the front end applications:
Linked programs across regions can be mapped to one back level region to obtain
critical information such as the transaction, program and application ID information
from the front-end region.

TXSeries along
with IBM Rational® Developer
for zSeries® provides
support for syntax checking of CICS TS applications written in COBOL and
PL/I. Further, enhancements have been made to ensure BMS map compatibility
between TXSeries and CICS TS.

Work Load Manager (WLM) enhancements: TXSeries WLM has been enhanced in this
release for faster region takeover which helps maximizing the throughput.
This also ensures higher availability of Application Owning Regions (AOR),
which avoids transaction ABENDS in case of AOR change overs.

Enhancements to Web Administration Console and Installation packaging

Enhanced usability in selecting multiple applications for start and shutdown
using a pop-up window

Improved performance and usability by moving WLM attribute validations
from the server to the client

Intuitive reorganization of WLM view using groups perspective

Improved granular control for users on monitoring data

Ability to monitor multiple regions concurrently

Installation enhancements include:

Now uses InstallAnywhere, as the installer program, for installation packaging

CICS OLTP
supports the base-level CICS API with the fundamental transactional qualities
of atomicity, consistency, isolation, and durability. By providing services
that interact with the underlying hardware and software, TXSeries hides
the complexity of your IT systems without compromising function. Developers
can focus on solving tangible business problems with application logic rather
than failure detection, failure recovery, and synchronizing access to shared
data.

CICS SFS
is a VSAM-emulating, record-oriented file system that can provide indexed,
relative, and sequential access to file-based data. It allows developers to
store fully recoverable file-based data that can be processed in a batch environment.
The CICS SFS
files can be shared among TXSeries, CICS TS, and non-CICS applications, such
as IMS.
This maximizes the ability to interoperate in an enterprise environment.

The design of TXSeries for Multiplatforms facilitates best practices
of CICS program
design by supporting the separation of the presentation logic, integration
logic, business logic, and data access logic elements of an application. This
enables COBOL, C, C++, PL/1, and Java specialists to develop modern, reusable
applications that fit into a corporation's enterprise-wide requirements. Data
sources can be included in a single unit of work, providing two-phase commit
for data integrity across the network.

TXSeries can
be integrated as a component of your SOA, enabling end-to-end, distributed
mixed language solutions through integration with WebSphere. The Java Connector
Architecture (JCA) interface provided in the CICS TG can connects TXSeries to
the WebSphere SOA
server products such as WebSphere Application Server, WebSphere Enterprise
Service Bus, and WebSphere Process Server. WebSphere MQ can be used to connect TXSeries to WebSphere Message
Broker, or to any other product that supports native MQSeries® transport.

TXSeries also
provides extremely good connectivity with CICS TS on z/OS® through full CICS Intersystem Communication (CICS ISC) support. TXSeries can
act as a gateway to CICS TS on z/OS by handling terminal concentration,
protocol conversion, or intelligent business logic locally. This can increase
the performance of CICS TS on z/OS and protect it from client-originated
disruption.

Uniquely, TXSeries allows
you to scale up to CICS TS on the mainframe if the needs of your business
grow.

Delivers a vastly superior administration interface with advanced features

TXSeries for
Multiplatforms V7.1 comes with an advanced and user-friendly administration
console. This console is designed to be very similar to the WebSphere Application
Server administration console, which will reduce the learning curve significantly.
The new admin console is Web-based and can run on any supported Web browser.
(Internet Explorer or Firefox). It supports true remote administration and
configuration of CICS regions, other servers, and resources.

New functions include:

Enhanced usability in selecting multiple applications for start and shutdown
using a pop-up window

Improved performance and usability by moving WLM attribute validations
from the server to the client

Intuitive reorganization of WLM view using groups perspective

Improved granular control for users on monitoring data

Ability to monitor multiple regions concurrently

Existing functions include:

Display of current status information for all configured TXSeries regions,
SFS servers and Peer to Peer Communication (PPC) gateways

Intuitive grouping and sorting of information regarding TXSeries systems,
properties, resources, and transactions, and so on

Assistance with the configuration of TXSeries resources using drop-downs,
radio buttons, tables and online help, and so on

Problem determination capability that enables viewing, filtering and searching
of event logs, with error codes now hyperlinked to message explanations

Ability to edit environment files

Ability to run arbitrary CICS commands

Easy configuration through the powerful and intuitive Web administration
console

Ability to define and configure a monitoring profile to include specific
transactions, programs, and fields

Ability to graphically view of the generated monitoring data

This new administration console is available on all TXSeries supported platforms. It replaces
the existing tsconfig utility on Windows systems.

Delivers significantly enhanced integration and connectivity

TXSeries for
Multiplatforms V7.1 delivers major integration and connectivity enhancements
allowing for simplified interoperability with CICS TS and CICS TG on standard protocols.

TXSeries now
includes a group of new APIs, which introduce containers and channels. The
restriction of a maximum of 32 KB previously applied to the amount of data
that can be passed between programs by using a COMMAREA is removed by the
introduction of containers and channels. Containers are named
blocks of data for passing information between programs. Any number of containers
can be passed between programs. Containers are grouped together in named channels.
Channels can be used as a standard mechanism for exchanging data between programs.

Channels provide a more flexible and more structured method of passing
data between program components. Variation in the size and number of containers
can conveniently be accommodated to allow easier evolution of the interfaces
between programs. The size of a container is limited only by the amount of
storage available. There is no limit to the number of containers that can
be added to a channel. This mechanism also removes the need for programs to
know the exact size of the data returned. When containers go out of scope,
they are automatically destroyed, so that the programmer is relieved of storage
management concerns.

The ability to interconnect CICS regions over TCP/IP for Distributed
Program Link (DPL) lets you to take advantage of Internet Protocol (IP) networking.
Just as TXSeries CICS regions
can communicate with one another over IP, with this enhanced capability, TXSeries CICS regions
and CICS TS
regions can also interoperate over IP. This provides an alternative to Systems
Network Architecture (SNA) in connecting to CICS TS. All CICS TCP/IP workloads benefit from simple
and robust system and workload-management facilities. Existing IP based protocol
support across TXSeries CICS regions
continue to work the same as before.

Provides improved system resilience, problem determination, and application
development tooling

TXSeries for
Multiplatforms V7.1 continues to expand its core value propositions by delivering
enhanced system resilience, improved problem determination, and application
development tooling.

Memory used internally by TXSeries and the user applications will be segregated
starting from this release. This will prevent applications from overwriting
system memory and hence improve overall reliability and problem determination.

History of all tasks executed through an application server process will
now be available to aid better problem determination. This will provide a
first information report on occurrence of a problem. The system can be configured
through the web administration console to enable this logging.

Linked programs across regions can be mapped to one back level region to
obtain critical information such as the transaction, program and application
id information from the front end region.

TXSeries along
with IBM Rational Developer
for zSeries provides
support for syntax checking of CICS-TS applications written in COBOL and PL/I.
Further, enhancements have been made to ensure BMS map compatibility between TXSeries and CICS TS.

WLM has been enhanced in this release for faster region takeover which
helps maximizing the throughput. This also ensures higher availability of
Application Owning Regions (AOR), which avoids transaction ABENDS in case
of AOR change overs.

Customers and IBM Business Partners who have applications running inside
the Encina® OLTP
monitor function in isolation from the base CICS OLTP server, should not upgrade to TXSeries V6.
Refer to the statement of direction regarding Encina support, as published in Software
Announcement 205-322, dated December 6, 2005.

Security handling is simplified when you use TXSeries in conjunction with a mainframe.
A new External Authentication Manager (EAM) module uses the Lightweight Directory
Access Protocol (LDAP) to integrate with the version of RACF® that is
supplied with z/OS V1.7,
or later. All system users can be centrally defined and maintained in a RACF repository.
Users and system administrators can maintain a single user ID and password
for both TXSeries and CICS TS.

Installation and version-to-version migration is significantly enhanced
with InstallAnywhere as the installer on all platforms. Using an industry-standard
installation program enables quick and easy customization. InstallAnywhere
installer program can be run as a GUI, a command-line console, or as a silent
install without user interaction. In addition, InstallAnywhere installer program
makes it easier to integrate into packaged applications that rely on the transaction
monitor facilities of the TXSeries OLTP as a component of larger industry-specific
solutions.

TXSeries for
Multiplatforms V7 extends support for the most recent versions of other products
that are commonly used by TXSeries clients, including databases, communications
subsystems, and system compilers for all supported programming languages.
Also added is support for Acucorp open systems COBOL called ACUCOBOL-GT. ACUCOBOL-GT
is a COBOL development system that includes a compiler, a source-level interactive
debugger, and nearly a dozen support utilities. ACUCOBOL-GT lets you write
a program once, and run it in any other TXSeries platform without recompiling.

A major revision to the documentation library provides a much clearer product
overview, leading to faster and easier product deployment and administration.
The TXSeries documentation
is dramatically reduced in size and complexity:

The Concepts and Planning guide is completely revised.

A single installation guide is available for all platforms, reflecting
easier installation and configuration.

The documentation library is fully incorporated into the standard Eclipse-based
information center. You can search all installed Eclipse-based IBM information
centers in one search.

Also included is a new system function diagnostic facility that provides
additional internal state information. This facility can help IBM support representatives
to remotely diagnose potential problems.

Accessibility by people with disabilities

The following features support use by people with disabilities:

Supports interfaces commonly used by screen readers

Can be operated using only the keyboard

Does not require the user to make responses within time limits

Has command-line interfaces to allow for customization of display attributes
such as color, contrast, and font size

Communicates all information independent of color

Supports interfaces commonly used by screen magnifiers

Provides documentation in an accessible format

Does not flash the screen at rates that could induce epileptic seizures

Section 508 of the U.S. Rehabilitation
Act

TXSeries for Multiplatforms is capable as of April
21, 2009 , when used in accordance with associated IBM documentation, of satisfying
the applicable requirements of Section 508 of the Rehabilitation Act, provided
that any assistive technology used with the product properly interoperates
with it. A U.S. Section 508 Voluntary Product Accessibility Template (VPAT),
containing details on the products accessibility compliance, can be requested
on the following Web site

IPLA licenses can be transferred from one machine to another within, but
not limited to an enterprise. You may aggregate the capacity for all the processors
the product is operated on to achieve a more economic price. This will result
in a single Proof of Entitlement (PoE). It is your responsibility to manage
the distribution of Value Units within the limits of the entitlement of the
product license.

Subscription and Support must cover the same capacity as the product license
entitlement. Subscription and Support will be available in the country in
which the agreement is made.

A transaction-processing monitor is a key component of a healthy corporate
IT system. It manages and augments the transactional processes that keep an
organisations revenues flowing.TXSeries for Multiplatforms has, for more than
a decade, delivered high-performance transaction services in a robust and
extensible environment. It lets you maximize existing COBOL, C/C++, PL/I and
Core Java skilled
employees and IT assets across AIX, Microsoft Windows, SUN Solaris, HP-UX PA-RISC,
and HP Integrity platforms.

TXSeries for
Multiplatforms is a distributed OLTP environment for mixed language applications.
It is widely used for reliably and efficiently integrating data and applications
between distributed solutions and enterprise systems, and the deployment of CICS applications
written in COBOL, C, C++, PL/I, and Core Java (J2SE).

IBM intends,
during the second half of 2009, to deliver new inbound SOAP interface support
specifically for, TXSeries to support the standard-based in bound
SOAP interface for application integration. This capability will then allow
TXSeries-based applications to be integrated into an SOA environment, enabling
them to be made available as services.

With this statement of direction, all licensed users of TXSeries for Multiplatforms
V7.1 can plan to make their TXSeries applications available as services. This
will allow them to participate in an SOA environment, confident that the IBM CICS portfolio
of products continues to be well-aligned with the evolution of SOA.

All statements regarding IBM's plans, directions, and intent are subject
to change or withdrawal without notice.

The Publications Center is a worldwide central repository for IBM product publications
and marketing material with a catalog of 70,000 items. Extensive search facilities
are provided. Payment options for orders are via credit card (in the U.S.)
or customer number for 20 countries. A large number of publications are available
online in various file formats, and they can all be downloaded by all countries
free of charge.

Information about publications is available through mysupport. To subscribe,
visit

The program's specifications and specified operating environment information
may be found in documentation accompanying the program, if available, such
as a README file, or other information published by IBM, such as an announcement letter. Documentation
and other program content may be supplied only in the English language.

Limitations

For additional information, refer to the Terms and conditions section
of this announcement, or to the license information document that is available
on the IBM Software
License Agreement Web site

Planning information

Software Subscription and Support (also referred to as Software Maintenance)
is included with licenses purchased through Passport Advantage and Passport
Advantage Express. Product upgrades and technical support are provided
by the Software Subscription and Support (also referred to as Software Maintenance)
offering as described in the Agreements. Product upgrades provide the latest
versions and releases to entitled software, and technical support provides
voice and electronic access to IBM support organizations, worldwide.

IBM includes
one year of Software Subscription and Support (also referred to as Software
Maintenance) with each program license acquired. The initial period of Software
Subscription and Support (also referred to as Software Maintenance) can be
extended by the purchase of a renewal option, if available.

Packaging

The media pack for TXSeries for Multiplatforms contains:

QuickStart CD-ROM (contains Quick Start Guide and Publications)

Program CD-ROMs

CICS Universal
Client CD-ROM

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation
of security features, administrative procedures, and appropriate controls
in application systems and communication facilities.

IBM Software
Services has the breadth, depth, and reach to manage your services needs.
You can leverage the deep technical skills of our lab-based, software services
team and the business consulting, project management, and infrastructure expertise
of our IBM Global
Services team. Also, we extend our IBM Software Services reach through IBM Business
Partners to provide an extensive portfolio of capabilities. Together, we provide
the global reach, intellectual capital, industry insight, and technology leadership
to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services
sales specialist, visit

PVU is the unit of measure by which this program is licensed. PVU entitlements
are based on processor families (vendors and brands). A Proof of Entitlement
(PoE) must be obtained for the appropriate number of PVUs based on the level
or tier of all processor cores activated and available for use by the program
on the server. Some programs allow licensing to less than the full capacity
of the server's activated processor cores, sometimes referred to as sub-capacity
licensing. For programs which offer sub-capacity licensing, if a server is
partitioned utilizing eligible partitioning technologies, then a PoE must
be obtained for the appropriate number of PVUs based on all activated processor
cores available for use in each partition where the program runs or is managed
by the program. Refer to the International Passport Advantage Agreement
Attachment for Sub-Capacity Terms or the program's License Information to
determine applicable sub-capacity terms. The PVU entitlements are specific
to the program and may not be exchanged, interchanged, or aggregated with
PVU entitlements of another program.

For general overview of PVUs for processor families (vendors and brands),
go to

Sub-capacity licensing on a per processor or per Value Unit basis is available
for selected middleware products. To offer sub-capacity licensing, IBM software products
implement IBM Tivoli® License
Compliance Manager within their offerings so that you can monitor and report
quarterly to IBM on
the use of the programs on a continuous basis.

To be eligible for sub-capacity licensing terms on this product, you must
agree to install and configure IBM Tivoli License Manager for IBM Software,
in accordance with the IBM Tivoli License Manager publications, and to enable
the collection of program use data on all eligible machines subject to sub-capacity
terms.

For those machines running programs with sub-capacity licensing terms,
you must use IBM Tivoli License
Manager for IBM Software
to monitor program use and submit to IBM an IBM Use Report each calendar quarter. Multiple
copies of IBM Tivoli License
Manager for IBM Software
or IBM Tivoli License
Manager are not required. You can use more copies if you need them to support
your operational environment, but only one copy is required to monitor all
your sub-capacity licensed products.

Additionally, if this is the first product you have licensed under sub-capacity
terms, you must agree to the terms of an attachment to your Passport
Advantage or Passport Advantage Express contract and
submit a new Passport
Advantage enrollment form. First-time sub-capacity clients also have
an opportunity to ensure a primary business contact is established for their
contracts.

For more information on required and entitled license capacity, license
requirements, and reporting, refer to Software Announcement 205-093, dated April 19, 2005.

If you order (this product) under sub-capacity terms, IBM Tivoli License
Manager for IBM Software
will be made available to you if you do not already have one. You must install
and configure this tool for your sub-capacityproducts. Alternately, you can
use Tivoli License
Manager. Once the license manager software is installed, you will be required
to register online (IBM may need to contact you in order to finalize the
registration process.) You must monitor program use on a continuous basis
with an IBM Tivoli License
Manager for IBM Software
and submit IBM Use
Reports to IBM on
a calendar quarterly basis.

IBM Tivoli License
Manager for IBM Software
is documented in the following customer publications, which are available
from IBM Publications
Center at

The information provided in this announcement letter is for reference and
convenience purposes only. The terms and conditions that govern any transaction
with IBM are
contained in the applicable contract documents such as the IBM International
Program License Agreement, IBM International Passport Advantage Agreement,
and the IBM Agreement
for Acquisition of Software Maintenance.

Licensing

IBM International
Program License Agreement including the License Information document and Proof
of Entitlement (PoE) govern your use of the Program. PoEs are required for
all authorized use.

Part number products only, offered outside of Passport Advantage, where
applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also
referred to as Software Maintenance).

License Information form number

Program name Program Form number
number
TXSeries for Multiplatforms 5724-B44 L-SBRY-7NNJGS

The program's license information will be available for review on the IBM Software
License Agreement Web site

Limited warranty applies

Yes

Warranty

IBM warrants
that when the Program is used in the specified operating environment, it will
conform to its specifications. The warranty applies only to the unmodified
portion of the Program. IBM does not warrant uninterrupted or error-free operation
of the Program or that IBM will correct all Program defects. You are responsible
for the results obtained from the use of the Program.

IBM provides
you with access to IBM databases containing information on known Program
defects, defect corrections, restrictions, and bypasses at no additional charge.
Consult the IBM Software
Support Handbook for further information at

IBM will
maintain this information for at least one year after the original licensee
acquires the program (warranty period).

Program technical support

Technical support of a program product will be available for a minimum
of five years from the general availability date, as long as your Software
Maintenance is in effect. This technical support allows you to obtain assistance
(via telephone or electronic means) from IBM for product-specific, task-oriented
questions regarding the installation and operation of the program product.
Software Maintenance also provides you with access to updates, releases, and
versions of the program. You will be notified, via announcement letter, of
discontinuance of support with 12 months' notice. If you require additional
technical support from IBM, including an extension of support beyond the discontinuance
date, contact your IBM representative or IBM Business Partner. This extension may
be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the
original licensee, you may obtain a refund of the amount you paid for it,
if within 30 days of your invoice date you return the program and its PoE
to the party from whom you obtained it. If you downloaded the program, you
may contact the party from whom you acquired it for instructions on how to
obtain the refund.

For programs acquired under the IBM International Passport Advantage Agreement,
this term applies only to your first acquisition of the program.

For programs acquired under any of the IBM On/Off CoD software offerings,
this term does not apply since these offerings apply to programs already acquired
and in use by you.

Authorization for use on home/Portable computer

The program may be stored on the primary machine and another machine, provided
that the program is not in active use on both machines at the same time. You
may not copy and use this program on another computer without paying additional
license fees.

Volume orders (IVO)

Passport Advantage applies

This product is only available via Passport Advantage. It is
not available as shrinkwrap.

Software Subscription and Support (also referred
to as Software Maintenance) applies

Yes. Software Subscription and Support (also referred to as Software Maintenance)
is included with licenses purchased through Passport Advantage and Passport
Advantage Express. Product upgrades and technical support are provided
by the Software Subscription and Support (also referred to as Software Maintenance)
offering as described in the Agreements. Product upgrades provide the latest
versions and releases to entitled software and Technical Support provides
voice and electronic access to IBM support organizations, worldwide.

IBM includes
one year of Software Subscription and Support (also referred to as Software
Maintenance) with each program license acquired. The initial period of Software
Subscription and Support (also referred to as Software Maintenance) can be
extended by the purchase of a renewal option, if available.

While your Software Subscription and Support (also referred to as Software
Maintenance) is in effect, IBM provides you assistance for your routine, short duration
installation and usage (how-to) questions, and code-related questions. IBM provides
assistance via telephone and, if available, electronic access, to your information
systems (IS) technical support personnel during the normal business hours
(published prime shift hours) of your IBM support center. (This assistance is
not available to your end users.) IBM provides Severity 1 assistance 24 hours
a day, 7 days a week. For additional details, consult yourIBM Software Support
Handbook at

Software Subscription and Support (also referred to as Software Maintenance)
does not include assistance for the design and development of applications,
your use of programs in other than their specified operating environment,
or failures caused by products for which IBM is not responsible under the applicable
agreements.

For additional information about the International Passport Advantage Agreement
and the IBM International Passport
Advantage Express Agreement, visit the Passport Advantage Web site
at

System i Software Maintenance applies

No

Educational allowance available

Not applicable.

On/Off CoD

To be eligible for On/Off CoD pricing, customers must be enabled for temporary
capacity on the corresponding hardware, and the required contract - Z125-6907,
Amendment for iSeries® and pSeries Temporary
Capacity On Demand - Software - must be signed prior to use.

IBM has
transformed its delivery of hardware and software support services to help
you achieve higher system availability. Electronic Services is a Web-enabled
solution that offers an exclusive, no-additional-charge enhancement to the
service and support available for IBM servers. These services are designed
to provide the opportunity for greater system availability with faster problem
resolution and preemptive monitoring. Electronic Services comprises two separate,
but complementary, elements: Electronic Services news page and Electronic
Services Agent.

The Electronic Services news page is a single Internet entry point that
replaces the multiple entry points traditionally used to access IBM Internet services
and support. The news page enables you to gain easier access to IBM resources
for assistance in resolving technical problems.

The Electronic
Service Agent is no-additional-charge software that resides on your server.
It monitors events and transmits system inventory information to IBM on a periodic,
client-defined timetable. The Electronic Service Agent automatically
reports hardware problems to IBM. Early knowledge about potential problems enables IBM to
deliver proactive service that may result in higher system availability and
performance. In addition, information collected through the Service Agent
is made available to IBM service support representatives when they help answer
your questions or diagnose problems. Installation and use of IBM Electronic
Service Agent for problem reporting enables IBM to provide better support and service
for your IBM server.

If you are an IBM Business Partner -- Distributor for Workstation Software
acquiring products from IBM, you may link to Passport Advantage Online
for resellers where you can obtain Business Partner pricing information. An IBM ID
and password are required.

Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.

Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products
and services which are announced and available in your country can be ordered
under the applicable standard agreements, terms, conditions, and prices in
effect at the time. IBM reserves the right to modify or withdraw this announcement
at any time without notice. This announcement is provided for your information
only. Additional terms of use are located
at: