The Director of Cafes is an inspirational people leader, tasked with communicating and leading a shared vision for café organization.

They will build and develop a talented team which delivers results, encourages and fosters our culture and creates one-of-a-kind customer experiences.

Serving as the point person for all things Cafes, this position will work directly with cafe managers and baristas to develop and execute business plans for each of our unique cafes which reflect the strong community they operate in.

This person will work closely with the Vice President, Retail to set policies and expectations that are consistent between regions, accomplish big picture goals, and ensure standards are met.

In addition to working directly with retail, this position will be expected to communicate and partner cross functionally with all HQ departments in order to provide an unsurpassed coffee experience.

The Director of Cafes is responsible for creating an engaged and high performing team through coaching and direction.

Qualifications

• 5+ years multi-unit management experience, preferably in café, restaurant or other food service industries.