Community Management

VALUABLE SOCIAL MEDIA COMMUNITY WORD OF MOUTH

Maintaining a vibrant and engaged social media community can be an extremely cost effective way of disseminating brand information via peer network word of mouth. However, striking the right balance between providing high-value community content and actively engaging / managing community users can be extremely hard to achieve.

Orbital Media have almost 15 years of experience in successfully delivering social media community management in a safe, secure and optimal way.

The benefits of social media community management:

✓ Optimal engagement and reach

✓ Rapid interaction with consumers and customers

✓ Development of brand advocates

✓ Development of word of mouth recommendation.

What's next?

Tell us about your product, market, challenge and budget

We’ll analyse any existing social channels

We’ll do our social listening to determine where channels need to be developed

Development of a content strategy

Activation of community management.

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