Smart Business InsuranceComplaints & Disputes

Our company understands the customers' rights include the right to raise a dispute or a complaint in order to seek an appropriate solution.

Smart Business Insurance is an Authorised Representative of United Insurance Group which holds a current Australian Financial Services Licence No: 327131 and is responsible for the financial services that Smart Business Insurance provides to you.

Please contact Smart Business Insurance if you have any complaints about our services;

UIG is a member of the Financial Ombudsman Service (FOS), an External Dispute Resolution body, which is a free consumer service. If your complaint cannot be resolved to your satisfaction within twenty business days, you have the right to refer the matter to the FOS (details below). Further information is available from our office, or contact FOS directly on 1300 780 808 or visit

Any information contained in this website is for informational purposes only and is in no way to be considered personal, financial or legal advice.You should contact an authorised insurance adviser, accountant or solicitor to obtain advice in relation to your specific situation . Use of this website does not create a relationship between SMART Business Insurance and the reader.