Re: I need to get installation maintenance started urgently on jaws8

From: RAWest <rawest@xxxxxxxxxxxxx>

To: jfw@xxxxxxxxxxxxx

Date: Tue, 06 Mar 2007 17:56:00 -0500

I don't think it is a good idea to copy everything from an older version of
jaws to a newer one in the enu folder.
Because files that FS updated in there were then replaced when you said yes to
all.
Now as it was earlier suggested you or someone will have to run a repair on
the jaws 8 version.
good luck
----- Original Message -----
From: "Ryan MacIsaac" <jrmacisaac@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, March 06, 2007 2:55 PM
Subject: RE: I need to get installation maintenance started urgently on jaws8
Message
Hi,
To do a repair of Jaws 8, you must put the Jaws installation CD in your CD
drive or run the installation file you downloaded from FS when you
originally installed version 8. When you do this on a system that already
has Jaws 8 installed, you will get options to repair or modify the
installation of Jaws. Select the repair option and hopefully this will fix
your problem.
Regards,
Ryan
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of nicol
Sent: Tuesday, March 06, 2007 1:33 PM
To: jfw@xxxxxxxxxxxxx
Subject: I need to get installation maintenance started urgently on jaws8
HI folks
Our employer purchased jaws8 for use at work. One of my colleagues who is
partially sighted have been given the assignment to install jaws8 onto our
machines.
Its not something we can do ourselves as there's a lot of codes that needs
to be entered from a printed document.
So now jaws8 is installed but I wanted to transfer all my settings from
jaws7 to jaws8.
In the first place I set jaws' speed and punctuation and I also made a
setting in the default config file so that I can be able to use the numpad
and extended keys separately.To tell you exactly which settings it is: its
in the default configuration file: insert+f6, control+shift+d, I went to
the keyboard item on the set options menu and I selected the checkboxes:
differentiate between numpad and extended keys and differentiate between
left and right shift keys.
I also have place markers which I use on my survey page which I want to use
and then there is my dictionary files and script files with a few scripts I
created for Microsoft word and internet explorer.So I took the shortest
route: I went into jaws7's enu folder and I copied everything by pressing
control+a and control+c.
Then I went to jaws8's enu folder and I pressed control+v and I said: yes to
all.
So I was impressed when I noticed that the speed of jaws8 is the same as
jaws7; the way I set it and all my configuration settings and dictionary
files were there.
But then suddenly I started getting many annoyances. First of all when I
went into Microsoft word I get an error message box teling me that there is
a problem with a word mag script file.And then I also got an annoying
message: something to do with unknown function call to alerts.
That's what I made out it said. It is probably a function in the default
script file that went corrupt because I copied everything from jaws7 to
jaws8.
So then I tried to find the installation maintenance program of jaws8.
First I went into the programs menu under my start menu, in jaws8, in tools
but there is no installation maintenance; only uninstall jaws.
Then I went into a folder under program files called install shield
information.
And I pressed enter on a setup.exe file, but then jaws said something about:
sound max setup and suddenly jaws freezed.
So then I restarted but nothing happened. So then I couldn't use my computer
at all. So then the I T guys came out and they fixed the problem.
They weren't aware that I clicked on a setup file and interrupted the
install by restarting, they just said that sound drivers went corrupt.
So my colleague wasn't too impressed with me.So now my sound is working
again but I still have the problem of my jaws scripts and functions not
working correctly because I tried to transfer everything from jaws7 to
jaws8.
I realized that I should only copied the dictionary files from jaws7 to
jaws8 and rather create that few scripts myself all over and set the
configuration settings.
I made a big balls up by copying everything from jaws7 to jaws8.
So now I need to repair jaws and I can't find installation maintenance at
all.
It seems as if jaws8 doesn't have installation maintenance, only uninstall
jaws.
Can anyone kindly advise me on how to repair jaws? I want to do it without
having to obtain the cd.
The jaws cds is kept by my colleague and he is a very cranky person and he
won't allow me to use the jaws cds myself and he will jump down on me if he
have to repair jaws because I messed up something.
So I'm really afraid to Ask Him so I need to repair jaws without him
knowing anything.
Another alternative is that I can download the jaws8 setup file from
freedom scientific onto my flash drive and then at work open the file from
my flash drive and it should give me an option to repair, modify or
uninstall then I can repair jaws.
But I noticed the file is 62 mb. Isn't there another way I can restore the
original files without the cd?
If my only other alternative is then to download the file and in that way
repair jaws should I download the demo which is 58 mb or should I download
the http download which is 62 mb.
Your help is desperately appreciated.
At this stage I haven't really encountered any problems that jaws doesn't
read something propperly but it keeps teling me: unknown function call;
unknown function call.
Even if I go into the start menu and I open up a submenu it says that
message to me continuously.
THANKS IN DESPARATION
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