Additional Contacts

Note: Internet email is not secure and should never be used to communicate confidential information. Please be cautious in sending us messages about your health or providers that you might not want other people to see. Our health care providers will not diagnose or provide medical advice using unsecured email.

Billing

Email your questions about a billing statement or payment. If you need to speak with someone directly, please call 866-306-7643.

Make a Gift

Make a gift to support patient care, medical research and education at Beth Israel Deaconess Medical Center.

Media Relations

Email Media Relations at Beth Israel Deaconess Medical Center if you are a member of the media and have a request for information. If this is urgent or you are on deadline, please click here.

Patient Relations Office

Email the Patient Relations Office to assist you in resolving concerns or complaints about patient care or services, to file a formal complaint or to commend a staff member.

PatientSite

PatientSite is a personalized messaging system that allows a patient to communicate with his/her provider through this secure, user-friendly website.

Learn more or enrollwith your Beth Israel Deaconess Medical Center provider. In the event your physician is not included in PatientSite's provider list, please contact the department to check on the physician's participation status.

Remember that regular email is not secure, so please do not send a message intended for your provider or any other confidential information to this address.

Research

Email the Research and Academic Affairs Office to assist you in resolving questions, concerns or complaints about research related patient care, laboratory issues, or services, to file a formal complaint, or to commend a Researcher or member of their staff member.