You
can buy our products in 3 ways - by sending us an e-mail, sending a fax or
registering on our website and buying figurines online.

The
prices for figurines and military historical miniatures listed on the site include
VAT 22%. Buyers residing outside the EU, as well as clients from the EU having
a legal VAT number can get our goods without the inclusion of local VAT. For
updates, please contact us prior to payment.

Online Shop

To
place an order at our online shop, please register using the REGISTER link on
the home page. When registering, please double check your shipping address and
e-mail address - this information will be used to fulfill your order. Please do
not forget your password for the online shop - passwords are stored in
encrypted form, and we cannot recover them.

After
registration, add selected items to your shopping cart using the ADD button in
the line of your chosen figure. Here you can view and verify the contents of
your shopping cart, you can change the quantity or remove items from your cart.

Upon
completion of the selection of products you can either pay with your credit
card using a secure system of online payments or get an invoice for payment by
bank transfer.

When
conducting on-line payment, to confirm your order click SEND. You will see the
entire order, including the shipping price. If the information is correct -
click CREDIT CARD PAYMENT and enter the necessary information.

When
choosing the method of payment through a bank, the relevant terms of the order
will be specified in the invoice.

After
the payment is completed you will receive a confirmation email at the
registered e-mail address and within 1-2 working days your order will be sent
to the address you have provided.

E-mail
or fax

You
can also order by e-mail: sales@artig.lv or fax: +371-67166369.

If
you place your order via e-mail or fax, we will contact you within 2 working
days.

You
can make a payment for the order placed by fax or e-mail with bank transfers to
the account of the company listed in the invoice

Special
requests

In
order to implement a special request or special order, contact us by e-mail:
sales@artig.lv or fax: +371-67166369.

DELIVERY

Shipment
of the order is made within 1-2 working days from receipt of confirmation of
payment or credit card payment. Shipment is made from the city of Riga, Latvia
by mail "Latvijas pasts". The duration of delivery is 5-15 days,
depending on the distance. We also perform shipments with a courier service of
your choice, which must be negotiated in advance.

The
prepared parcel is sent to the address specified in the order or indicated in
fax or e-mail. Each parcel is checked by us for careful packaging, quantity and
quality of products before shipment.

At
your request we can buy insurance for your products. In this case, please
contact us by email: sales@artig.lv or info@artig.lv for more information.

At
your request we can make a shipment by a courier of your choice, for which you
need to contact us for further information, because shipping costs may differ
from that counted in the order at the on-line shop.