WASHINGTON, Dec. 20, 2013 – Palama Holdings, LLC, a Kapolei, HI establishment, is recalling approximately 3,600 pounds of raw, frozen marinated chicken products because they may have experienced temperature abuse in the distribution chain, the U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) announced today.

The products were produced Oct. 15, 2013 and Nov. 5, 2013 then were distributed for retail sale in the Hawaiian islands of Oahu, Maui and Kauai and to a nearby military commissary. The packages bear the establishment number “EST. P-11077” in the USDA mark of inspection on the package.

The problem was discovered during shipment when the company’s distributor observed boxes of product swollen with gases from the bagged chicken, an indication that there may have been temperature abuse during storage prior to product distribution.

FSIS and the company have received no reports of adverse reactions due to consumption of these products. Anyone concerned about a reaction should contact a healthcare provider.

Consumers and media with questions about the recall may contact Gary Hanagami, May’s Hawaii vice president of retail sales, at (808) 682-8300.

Consumers with food safety questions can “Ask Karen,” the FSIS virtual representative available 24 hours a day at AskKaren.gov or via smartphone at m.askkaren.gov. “Ask Karen” live chat services are available Monday through Friday from 10 a.m. to 4 p.m. ET. The toll-free USDA Meat and Poultry Hotline 1-888-MPHotline (1-888-674-6854) is available in English and Spanish and can be reached from l0 a.m. to 4 p.m. (Eastern Time) Monday through Friday. Recorded food safety messages are available 24 hours a day.

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Product Label

USDA Recall Classifications

Class I

This is a health hazard situation where there is a reasonable probability that the use of the product will cause serious, adverse health consequences or death.

Class II

This is a health hazard situation where there is a remote probability of adverse health consequences from the use of the product.

Class III

This is a situation where the use of the product will not cause adverse health consequences.