This same delay is present when we perform uptime checks. The entire path between EU & Australia also contains over a dozen hops. Each hop has the potential to break the connection, be overloaded, suffer downtime, ...

For us to monitor websites worldwide, we need to be close to the source.

When you sign up, we determine your default uptime monitoring location based on the IP address you sign up with. It's a simple check to set a default, where we take Paris as the fallback location for all our EU clients.

We'll use the closest available location where we have servers to do our primary probes. For our Australian users, that will now be a server based in Sydney.

Once we detect downtime, we'll use a secondary location to confirm that there is indeed a problem. To confirm this, we'll use a server located in another country which is also served by another cloud provider.

Our Sydney server is run on Vultr, so we'll use one our Digital Ocean servers to confirm the downtime. This way, we eliminate false positive alerts that are caused by connectivity issues at a single cloud provider.