United Bank Shifts Branch Consolidation In Ellington

Stuck in long lines at United Bank's Somers Road branch in Ellington? Relief is on the way.

United Bank is changing the Ellington branch consolidation plan that it put into effect after merging with Rockville Bank in April.

United said Thursday it will seek approval to reopen the former Rockville branch at 12 Main St. in Ellington. The Main Street branch had been closed — consolidated with a United branch at 287 Somers Road, less than a mile away — as of two months ago.

But customers of the merged bank complained that the Somers Road location couldn't handle the customer traffic from both branches. That led to traffic congestion in the parking lot and longer wait lines inside, the bank said.

So the bank has decided to consolidate in the larger Main Street branch, closing the Somers Road location, except for a drive-up ATM.

The changes cannot take place for at least 90 days while state approval is sought, the bank said.

William H.W. Crawford IV, the bank's chief executive, said he thanked "our customers for not only expressing their concerns about this branch location but showing patience as we worked together to implement the best solution."