A Very Special Find...From:Shawn & Lillieon Saturday October 13, 08:13:37 AM HST

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Other hotels (not all of them) here have stopped drains in the rooms,TV doesn't work or is so small you have a hard time seeing.Some have kitchenettes that once you go to get your security back they literally charge you for cooking in the room.Go figure.Tight parking and no real respect for the island or people. Just money. The Dolphin Bay is a very rare find and living here (in Hilo) for three years, we've come to know that it is one of the better known "sweet finds" in the city. My wife and I say The Best in town. Stop in and you will agree...say hi to John and Branon too, those guys rock. Aloha. Had the very best time here.Continued success Dolphin Bay.We'll be back.

We have stayed at John's place a handful of times, but it was all back in the 90's... Now that KILAUEA has become a nightly news subject, I find myself longing to experience Mother Nature at her most magnificent place of revelation on the entire planet - the BIG ISLAND of HAWAII! The Dolphin Bay Hotel is the only place I have ever booked, and ever WILL book in the whole State of HAWAII - Period!

My wife and I stayed here for our 5 year anniversary, the first vacation we could barely afford. We really got lucky when we found the Dolphin Bay! The airline lost my luggage on the way there, and the manager took the call that it was found, and drove to the airport and picked it up very early - it was waiting at our door when we got up that morning. We had fresh flowers, frogs on the balcony, directions to the best swimming spots, and we still joke about the overly ripe papaya that nearly fell on our heads in the garden. We have not made it back (yet), but we have told many, many people about this wonderful place.

We stayed at Dolphin Bay Hotel for a week before our children and grandchildren arrived on the big island. We couldn't believe how lucky we were to find such a gem - small, quiet location, and walking distance to shops and restaurants in Hilo town. The amenities offered are a big plus! John and the staff were excellent, friendly and very accommodating. The staff went out of their way to make sure we had the most enjoyable stay possible. We enjoyed the fresh banana bread each day, and the bananas and papayas from the garden.
We will definitely return! Thank you Dolphin Bay

We felt very good in this quiet location with the tropical gardens in a pleasant residential neighbourhood. This is the right adress for those people who don't like big hotels, perfect to explore the east coast and the volcano, with a short walking distance to the shops and restaurants downtown Hilo. John and the staff were extraordinary friendly and helpful. They gave us so many informations about things to do and where to eat. We loved the frogs at night and the banana bread in the morning! Very useful the washer, dryer, flat iron and board. Mahalo for everything!
Barbara and Wolfgang from Frankfurt, Germany

Stayed here back in 2012 when our dtr competed in Merrie Monarch. The Dolphin Bay staff were so accomodating with all the hustle n bustle of this big event. Made it all so special since dtr's halau took first place overall. Here it is again two years after being last year their halau took a break but now are back and the staff at Dolphin Bay again are ever so accomodating to us with taking our reservations for the event which takes place in two weeks. Dtr is competing again and I believe it's a Wendy who has helped us this time around with booking a room. Thank u so much for helping us ppl from Honolulu who scramble around all the time. Look forward in taking in the warmth n serenity of Hilo once again. See u all soon :)

We came home from Hawaii last week and wanted to say thank you to the great staff at Dolphin Bay! So friendly and accomedating. If it was raining, they let us use umbrella's from there, we also borrowed a m ice chest for our picnics. The gentleman in the front office gave us directions and suggestions on things to do and was very knowledgable. He was always running his legs off! One morning I heard him say he'd made 29 pots of coffee for the guests, BEFORE 9:00 AM. The rooms were VERY clean and comforatble. Everything about our stay was very nice. I would definately recommend this hotel if you are staying in the Hilo area. Mahalo

Feb.2014 Hugs to the caring staff whose warm welcome immediately made us feel at home. We enjoyed everything: a gift of avocadoes from the gardener, the hotel's beautiful baby, the musical sounds of the frogs, Rubbles the Boss Cat, board games, daily newspapers, meeting John who can never be fired, vases of flowers, chatting about real Hawaiian culture with Diana, relaxing on a garden bench. A magical place for us. We'll be back!

I'm an artist (flowers outside my lanai), riter and also do online coding for clients. Dolphin Bay Hotel and the neighborhood were perfectly quiet in the early hours with robust coffee ready in the lobby at 5:30 am so I could get my work commitments done and head out for nature exploring when the sun arose. Like having my own studio apartment in Hilo town. Terrific stay and I'll be back!

Great Stay a Few Weeks AgoFrom:Pete Matonison Friday October 4, 08:05:30 PM HST

How I found this site:

Repeat Customer

What I think of it:

Good

Comments:

My wife and I stayed 4 days at Dolphin Bay a few weeks ago. Got a good chance to see things in the Hilo area that we didn't see back in 2010. Hilo and its surrounding areas have some real treasures and offer a totally different look and experience on the Big Island. The Dolphin Bay once again was top notch. Great people and accommodations. Hope to return for a third time one day! Aloha!

When I moved to Hilo in 1976 to attend UH-Hilo, my classmate and I stayed a week (2?) at the Dolphin Bay Hotel while we searched for a room for rent near campus. I plan to visit next month, this time bringing my mom with me to show her all my sophomore-year college memories. I can't wait to show her your hotel, which guests rave about on all the travel sites. A memory that is alive and well!

We loved staying here at the Dolphin Bay! From the fruit trees surrounding the property to the fresh made banana bread in the morning, it was a wonderful experience. Would recommend this hotel to anyone looking for a friendly place to stay. Can't wait to stay here again in the future.

We had such a wonderful stay in December 2012. Wish it had been longer. Staff was always available and helpful. Mr. Rubble (the cat) made you feel right at home. This will be the place we stay if we are lucky enough to get back to Hilo! Thanks for great memories!

Second time at this lovely piece of paradise in Hilo.
We snorkeled at the Kapoho Tidepools, Lava day hike (thanks for the whisk idea), going to the farmer's market, and waterfalls north of Hilo. Can't wait to come back. Loved the singing frogs and the fresh fruit!
Mahalo!

Still recalling fond memories of our one night stay in '96. Arrived after nightfall and left early next morning, but still remember the simple beauty and ambience of this quaint hotel. Will stay here again if ever back in Hilo.

Sue and I truly enjoyed our stay. The rain and coqui frogs were a bonus. I (Jimmy) especially enjoyed spelling your wonderful fresh roasted coffee at 5:30 every morning. Outstanding!! The bakery at 6:30 made our day. Thanks! We also enjoyed your tropical gardens and conversing with the staff. Thanks for all you're help and your continuing help identifying many of your plants. Next time I'll take better notes.

aloha - i stayed here in 1999 and 2000, when i lived kona side. i have nothing but excellent and fond memories of the hotel and gardens. i continue to direct travelers to your hotel. mahalo nui for still being such a superb operation.

Last month I stayed over a week with my daughter in Pele's paradise..sometimes labelled dolphin bay hotel. With John Alexander as our guide we visited her from the air, from the ground and stirred around with his sticks in her tears. A magic place for a better world and the best hotel with the most helpful staff we ever saw. We came all the way from the Norwegian Arctic for this and we will be back within a year - of course we will!

What a wonderful place. We spent two days and enjoy every moment. The staff was great. The coffee and fresh fruit was excellent. It was so nice to came back in the evening and fall asleep to the sounds of nature. We are looking forward to returning.

lived in hilo late 1960's, stayed here with family in early 1980's....glad you (and the rest of hilo)haven't changed all that much....hope to stay here again....might want to bring a busload (small bus) of family members....and when they go back home, i think i might stay in or near hilo....will be in touch.

We stayed here for one night during our two-week honeymoon on the Big Island in October. If we'd known before how fantastic the apartment-style room would be, we would have worked our trip around Hilo for a couple more days, really. Such a great stay and we can't wait to come back with more food for Rubble.

" Thank you " to the friendly staff who make The Dolphin an absolute pleasure to stay at. The gardens - the fresh fruit- the frogs - the comfortable room, will draw us back here every time, we will never need to drive around Hilo looking for accommodation again. ( guys from Australia )

My partner of 8 years and I were just trying to decide the best hotel we've ever stayed in together and decided the Dolphin Bay was it! We just stayed a few days in a snazzy Marriott, but were happier and more comfortable at John's place than anywhere we've traveled! Thank you John Alexander for your wonderful service and your beautiful hotel. We miss you and want to come again soon! Annette and Simeon from Alaska

Enjoyed our stay in Sept. Pastry and fresh fruit were yummy. All staff gave great tips for places to see (and avoid), best view of the volcano action, good places to eat, and even the quilt shops. They have umbrellas, coolers, boogie boards, etc. to borrow for the day. If you want to view Mauna Kea telescopes, you'll need warm clothes, but there are thrift shops to pick up something if needed. We'll do that next time. The garden is a beautiful, quiet walk. Fans in rooms were all we needed to stay comfy at night. Easy walk to town for shopping, museums, restaurants. Felt more like a B&B. Got to know some of the guests and staff. Would definitely recommend for anyone who wants a true Big Isle experience with no golf course, no pool, etc.

As good as expectedFrom:Win Leungon Saturday September 10, 04:43:14 PM HST

How I found this site:

Trip Advisor

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Lovely place - quiet with a nice garden. Loved the papaya for breakfast every morning (and apple bananas when hungry at other times!) Just be sure to ask for a room with a bed away from the corridor light (which is bright). Perhaps the owner/manager would also consider only changing towels if requested? (Other hotels do this by asking guests to hang the used towels back on the rack if they don't want new ones and toss the old ones they want out onto the floor. It saves costs, water, energy and reduces pollution).

We stayed at Dolphin Bay for several days in March...couldn't wait to get back after a side trip to Volcano and Hawi ( loved it there as well). Dolphin Bay offers more Hawaiiana ambiance than any place in the islands. Where else can you help yourself to perfect papayas every morning, coffee and abundant tropical flowers galore.
We would never consider staying anywhere else on the Big Island!

My Wife and I absolutely loved the cozy feeling that the atmosphere provided while staying the one night before having to leave. We wish that we had stayed our entire honeymoon here at the Dolphin Bay Hotel. Such friendly service, and morning breakfast was by far the best breakfast I have ever had at any hotel since I could remember. The danishes were delicious. Thank You
The Dolphin Bay Hotel is the perfect place to stay while vacationing in Hawaii.

My sister and myself stayed for 2 nights in April 2011, and it was just perfect. loved the mornings fresh coffee and bananas and papayas yummie, and the fresh pastries wow, so good. Rooms were so clean and bug free,loved the little kitchen and the garden was to die for, so many beautiful flowers. We will for sure stay there again.

We enjoyed one-night's stay at Dolphin Bay, and were very pleased with our accommodations. We were searching for something more 'local' than a high-end resort, and the staff at DB made us feel like 'ohana. The sound of an all-night rain, along with the chirps from the coqui frogs, made for lovely sleeping sounds. We also enjoyed strolling the grounds the next morning and were amazed at some of the specimens in the gardens. We would definitely stay here again.

My Wife and I Stayed here 25 years ago as a wedding gift 25 years ago. I was stationed in Hilo when I was in the Army. we lived in Hilo for two years. It was a very special time that we have allways cherrished. Our stay at Dalhpin bay was the begining of the best 25 years of my life. We hope to return to Hilo in the near future to celibrate the lasr 25 years, we would love to stay your hotel and remeber where it all began.

We enjoyed a two-night stay in early August and wish we could have stayed longer. This is a great place to stay. It is clean as a whistle, quiet, peaceful, and comfortable - even without air conditioning. The kitchen is well equipped and the full size refrigerator was a nice amenity. Even the frogs' singing at night grows on you! John is a great host and was very helpful with touring and eating suggestions. Hopefully, we'll one day get the opportunity to return to Hilo and stay here again! Keep up the good work! Mahalo and aloha!

Stayed 3 weeks in May in the main hotel in a 2nd floor corner room. I have worked in the motel-hotel-casino business since 1975 and I am picky. Everything was spotless, everyone was charming and helpful. The gardens out back are so beautiful, you find it hard to go exploring elsewhere. In August I will be back for at least a month in one of their apartments across the street looking for a permanent residence and I am so looking forward to another visit. The kitchen is a wonderful benefit and Dolphin Bay is such a relaxing "home" to return to at the end of a busy day.

THE place on Big IslandFrom:Peter Baston Tuesday July 6, 07:19:19 PM HST

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Since 1985 I have been several times in the Hawaiian Islans, mostly on Big Island watching the volcanic activities, and enjoying climate, lifestyle, and lush vegetation. This year I realized that I just had my 24th stay at the Dolphin Bay. I travel a lot, and I have seen many motels and hotels of any kind. The Dolphin Bay Hotel is THE place to stay on Big Island: cozy, friendly, clean, and at affordable prices.
Peter Bast, Hannover, Germany

We stayed for 7 nights. i don't think you will find a cleaner, more pleasant, more reasonably priced hotel to stay. It was a true delight. Everything we needed was there, & if we needed anything else, all we had to do was ask. the experience of eating a banana right from the tree is like no other!! You won't find a better place.

Quite Reluctent at first when we arrived at night time, but found everything just as we expected and more. The staff was so helpful, their flower garden was beautiful, they went out of their way to make sure our time was enjoyable and we had everything we needed. WE just wanted a clean place to lay our heads at night, the noise from the crickets did not bother us at all. Matter of fact, I think it put us to sleep. Would definately recommend and come back again. Perfect for the price.

We stayed here for 4 nights 18th to 22nd April while visiting the Islands, we found the room very well equiped, the gardens lush and inspirational to paint in, the freshly made coconut danishes and ripe bananas were to die for and most of all the staff were so helpful and informative made our stay really special
Thank you

Stayed 4 nights at the Dolphin Bay Hotel. Had a wonderful stay. Staff and owner extremely nice and helpful. We had wished that Kilauea was more active (at least above ground), but you can't force Mother Nature! The trip up to Mauna Kea for sunset and star watching was amazing. And the Imiloa Astronomy Center was a great place to visit after the trip to Mauna Kea. The Dolphin Bay Hotel was a pleasure -- we'll surely stay here again when we journey back to Hawaii

I saw your cat Rubble in Zack Scott´s video at You Tube e decided to enter your website expecting to see him and the other cats somewhere. How lovely of you to let the kitties walk freely. I´m not planning to visit Hawaii, but if I do it one day I will for sure stay at your hotel and ask for cat service! Seems a very peacefull and pleasant place.

Dolphin Bay is a great place with all of the personality you could ever want from a place to stay. Bob took us right up to the room and showed us all of the amenities, pointed us in the right direction with some suggestions and let us settle in. There is a beautiful walk path behind the hotel that has beautiful flowers, banana trees, palms, breadfruit, starfruit, BBQ pit, and a very calming stream that can be heard from anywhere on the property. Night time is very musical with all of the tree frogs, but makes you sleep instantly. If the nature sounds aren't for you check your bathroom for the ear plugs. Morning brings great coffee, conversation, fresh banana, fresh papaya, and amazing sweet bread coconut cream danishes. Trading stories of where to go with other guests is a wonderful way to start the day. Make sure if you are going to use the BBQ at night to bring a head lamp or flashlight and some bug spray, but the overhang will protect you from Hilo style buckets of rain during your stint at the grill. I know for a fact this will only be the first stay of many at the Dolphin Bay. Mahalo nui loa again to everyone that works at the hotel.

Best place ever. We recieved the best explanation of the area from John at this hotel. We were asked what food we like & he drew on their provided map where all types of restaurants were in the area. He suggested things to see & helped us with our itinerary for the 3 days. We compared our stay to staying at our nana & pop's house when we were kids. It felt very homely, it was very clean,& all the little soaps and cleaning products that matter were there waiting for us.
See the lava into the sea at sunset, walk the thurston lava tube, got to the hot springs, go to mauna kea and see the stars. the drive to the later is eary and bare.Safe but be aware its like this. Definitely hire a car, Enterprise have the best rate. Shuttle to pick you up &drop off.
Coffee, tea, banana's, and pastries were provided in a general breakie area. Such a nice gesture. Torches, umbrellas free to use for the stay. Everything was covered. Wished we stayed a week.Felt like i was with family.

Should have booked the room for a few more days. There's alot to do in the Hilo area. Upon desk clerk recommendation we drove out to see where the lava enters the sea. Fun watching the steam cloud turn flash orange when lava burst forth. Be sure and see Lyman Museum, Hilo Market on Wed. or Sat., Hawaii Tropical Botanical Gardens, and Banyon Dr. If you can afford a Helicopter ride over the falls and volcano is a can't miss experience. Staff at hotel are very helpful and friendly. Big, clean rooms. A great value.

The Dolphin Bay Hotel was wonderful. The staff was more than helpful with directions to great places and even loaned us flashlights for our lava flow trip and snorkeling gear along with directions to a great place to see green turtles and beautiful fish. The fresh fruit on the grounds that they let us pick as we wanted to eat it,or the fresh fruit they have at the office is a plesant addition.

Looking for a good resortFrom:Eric Baldrockon Monday June 29, 10:07:53 PM HST

How I found this site:

in google

What I think of it:

useful

Comments:

Right now I'm looking for a nice place on the Big Island where I could have some good rest and joy on my vacation. I've never been in Dolphin Bay before, so I guess I'll try to have a rest there.
--
My Hawaii web design site

Dolphin Bay - it was a very good time in HiloFrom:Markon Wednesday June 24, 11:10:00 PM HST

How I found this site:

web

What I think of it:

great

Comments:

I stayed at Dolpin Bay two years ago and I want to say it was very nice place with friendly atmosphere and relaxing place to have a cool rest. Be sure, I will definitely be coming back soon enough - hope on upcoming summer. I'm looking forward to it!

Hi, our stay during Xmas and new year´09 at Dolphin Bay Hotel was wonderful. We´re still missing the frogs and our "pet gecko". Wish we were there now. We´ll definitely be back sometimes. Best greetings from France & Germany, Anne-Marie & Tim

Visited Hilo and Dolphin Bay in the fall. The staff, facilities, everything was just as I wanted. EXCELLENT. We will be coming back, hopefully this spring. John, please send me a morning Danish, I am having withdrawal symptoms. See you soon.

We spend 4 days with you and the hotel was just perfect! Wonderful garden path out back was relaxing and even the coqui frogs helped to lull us to sleep. Great rates sure help but it's the family atmosphere that makes us say we will be back. Nice touch of plants and it is very peaceful! See you next year!

Hi, Sorry it's taken me so long to get back to say THANK YOU SO MUCH FOR A LOVELY STAY!! We continued our trip around the island staying in B&B's. What a great way to visit and see the island! I share with everyone, my surprise at finding earplugs in our bathroom at your hotel. I'm not really a prude, but considered that we might be hearing moans and groans all night long from near-by rooms. Let me say, at least our frogs in the Pacific NW go to sleep somewhere around midnight!! Those in Hilo, when we were @ Dolphin Bay, forgot about sleeping!! Looking forward to staying with you again in Feb/Mar 09!!

A friend and I are coming back in November 2008.
Cannot wait. Your hotel is at the top of the list of places I want to come back to. This time, don't think I will be going out to view the volcano at night. Still have the scars on my arm from the last expedition!!! It was exciting and oh my gosh, I do cherish the memories. See you soon.....

What a great placeFrom:Olson Familyon Thursday September 18, 04:30:48 PM HST

How I found this site:

Web-site

What I think of it:

Nice

Comments:

This was our first time to Hawaii. We found your Hotel on the web-site by accident, and are we excited and happy that we did. The rooms are clean, the staff and owner are very friendly. The area was pretty. John gave us enough stuff to see and do to keep us busy for 5 days. We loved the bananas and rolls for breakfast every morning. If we ever come back to Hilo we would stay here again.

We've been coming here since we first discovered it in 1995. Our stay in June was excellent, as always. We love the place, we love the laid back atmosphere and old colonial town feel of Hilo. We love the Farmers Market and Suisan for fresh-caught fish. Kilauea volcano was spectacular this time. We can't wait to get back. Thanks for providing such a wonderful place, John.

We stayed for 3 nights at Dolphin Bay Hotel and we think it is a wonderful place. We got good advices as where to go and not, and John Alexander told us what he thought we should see. Thanks to him we did the Kilauea Iki trail and it was a great experience. The flat was clean and nice, and we enjoyed the muffins and the wonderful coffee every morning. We can recommend this hotel to everyone.
Jan Sølve

If you want a quiet out of the way motel this one is for you. Clean rooms, excellent price, and like having your own private tour guide. If you enjoy hearing the frogs and listening to the nightly rain showers this place is for you. I will definately stay here again.

If there is something to see on the Big Island, John knows about it. His tour guiding was very helpful. We visited beaches and volcanoes. We took advantage of the loaner flashlights, with backup batteries that we did not have to use. We were slightly surprised by no AC, but that did not seem to be and issue.

Thanks for a great timeFrom:George Stapleson Saturday May 3, 11:14:15 PM HST

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John and everyone,
KD and I had a great time during our stay for Merrie Monarch 2008. Was just looking up your address to send you a post card from S'pore. We look forward to seeing you all again in 2009. Pity I am now working in the Lion City and don't get to see you as often, but it makes the visits back all the sweeter. Take good care, until we meet again. A hui hou, George Staples

Had a great time!From:Family Kasperson Monday March 31, 12:24:34 PM HST

How I found this site:

through Maikai Ohana Tours

What I think of it:

informative

Comments:

Hello everyone at the Dolphin Bay Hotel,
We had most memorable stay at your place during our Hawaii trip last week.
Honolulu was big city and loved the shops and the restaurants, but when we arrived to Hilo, we just started to relax, and that was so comfortable. Room reminded of my grandma's kitchen in Japan, and the smell was like in Japan. Just felt like home.
Your infos about all the activities were so useful and we'd love to come back again soon.
Curacao is a bit too warm.

Live like a localFrom:Marion Blackon Tuesday March 18, 09:35:56 AM HST

How I found this site:

browsing web

What I think of it:

works great

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I just loved walking down to the Farmers Market, buying all the exotic fruits I'd never seen before, and then stopping by Salvation Army to get a great Aloha dress for $4. After I breakfasted in my kitchen I went right back and got more of my favorite fruits -- and gifts for everyone back home. It feels just like having my own apartment at Dolphin Bay. I've already sent friends who loved it, and discovered other people I know in California who always stay there. John's lava watch updates are a terrific bonus, along with the papayas! Mahalo to all the staff, and I hope I see you soon!

John, just sitting here in the living room looking at your website on my new laptop and reviewing the pics of the new house and garage and thought I would drop a note. You know, after staying with you guys for over 12 years, Gwen and I still consider your place 'home'. You and your staff are the greatest and we appreciate all of you guys. I really liked what you told me in August, you didn't like us building a house there as you would be losing a good customer. Trust us, you won't be seeing the last of us. Thanks for taking an interest in our new home.
Aloha,
Tom and Gwen Moore

When we get to Hilo again,You can bet we will stay at the Dolphin Bay.what a wonderful friendly place.I wouldn't even think about checking out another place.It's 'Dolphin Bay all the Way'

We looked it up on the web, knowing that you would have one.From:Leo and Solange McIntyreon Wednesday August 22, 05:23:00 PM HST

How I found this site:

easy to follow

What I think of it:

nice

Comments:

We discovered you in the 80's and have been staying there ever since when we are on the Big Island - except last year as we now have a place of our own at Volcano. It is wonderful, like home. So friendly and nice and neat. And the wonderful breakfast goodies. Oh the papayas! We have given your name to many people over the years and everyone who got back to us was of our opinion. The best place to stay in Hilo.

Wow... what wonderful memories your site brings back! Just spent a few minutes readings through other's posts, and aaahhh yes... the flood of wonderful aromas from the gorgeous gardens, the feel of the aloha breeze... the walks into downtown to explore... and John! You were so kind to Alex (12), talking to him about the volcano he had yet to see, sharing your pictures, etc. We did make it to Kilauea and it was all that you led us to believe it would be: incredible! My Dad arranged our stay (Leo), and although we only had 3 days with you we will remember forever :) Mahalo!!

The Dolphin Bay Hotel is what the true Hawaiian Aloha Eminates. Having lived on the island of Oahu for five years, it was a treat to bring my family of four to the Hawaiian islands of Oahu and the Big Island. During our two week stay in Hawaii, we stayed in everything from the overpriced, pristine, corporate, marble palaces to the dumpy, overpublisized, under kept, dumps and the Dolphin Bay landed as my favorite place to stay. The warm aloha, morning papaya's and sweet rolls, comfortable, unpretentious accomodations, reasonable pricing, and incredible surroundings offered us the best place we stayed during our vacation. The Hilo side of the island has a true Hawaiiana feel and the Dolphin Bay mimics the noncommercialized beauty the island has to offer. If you are pretentious, you may be better off in the concrete, marble jungle of fancy homogonized 'strip hotels'. If you'd like to get a taste of the real aloha, make sure you save plenty of time in your itinerary for relaxing here!

i stayed at the dolpin bay almost 3 years ago and i LOVED it! our room was so nice and clean.....the people there were so helpful in giving directions and advice on things..the fresh fruit was delicious..i will never forget staying there :)

My husband & I stayed at the Dophin Bay a few years ago and loved it. We're planning a trip back to the Big Island and definitely will be coming back to Dolphin Bay. They are so nice and the gardens are incredible. I especially loved the fresh fruit in the morning. It feels like the ultimate Hawaiian experience.

The Dolphin Bay Hotel was incredible. We enjoyed you hospitality only for a couple days, since we were staying in Kona, however!!!! We fell in love with Hilo and Dolphin Bay played a big hand in that. If we could have, we would have extended our stay. The 'garden' behind the hotel is not to be believed. We have never seen anything so beautiful. I wish I'd learned how to spell the name of those wonderful frogs!!

My husband and I stayed at The Dolphin Bay Hotel as our Son was getting married in Hilo, Hawaii. We knew we would love the hotel just by looking at the Website. When we arrived we were greated like we had been there a million times before. Our Studio was just right for us - a complete kitchen with a bedroom and bath. Everything was completely clean and tidy and it was kept that way by Diana who is a sweetie herself. Fresh towels daily, fresh coffee in the morning along with wonderful muffins and pastry. They even have fresh bananas and papaya available to pick. We walked the gardens and picked a few mountain apple and ate them on the way to the airport.
The Gardens and the stream are heavenly to see and watch. We have already advised family members about this great hotel for when they come to Hilo.
The next time we need a hotel in Hilo, we will definitely be staying at 'our hotel' - The Dolphin Bay Hotel tucked in lush greenery near the Wailuku River and Boiling Pots. We can't wait to see you folks again.
Mahalo for everything, Diane and Leroy Bonga

The Dolphin Bay Hotel was absolutely perfect!!!! We read about it in the Lonely Planet and when we got there it was over & above what we expected. John Alexander is a Blessing on the planet of travellers. He caters for your every need, fruit, flowers, fresh coffee, cakes, helpful beyond belief. He has great staff, that must be hand picked (I wanna work for you) and we
just loved everything about the place. We felt we were leaving home when we left, I was so sad to go, because John evoked a Love for Life that I will have for The Big Island always. Thank You, I'll be back!! Love from Lyn, Eric, Lewis and Ryan Moes

Stumbling upon and then staying at the Dolphin Bay Hotel during the last four days on our visit to the Big Island last month was a huge blessing! John and his staff were warm, gracious and extremely helpful. (John is a veritable font of knowledge about the island...) The rooms and premises were clean and comfortable. John's generous lending of flashlights, walking sticks, beach towels and even a cooler allowed us to explore some of the more hidden nooks and crannies. We had a blast and will definitely stay there when we return to the Big Island!

We have stayed in the Dolphin Bay Hotel twice and have had a very slow paced, island home type experience both times. From the coffee, rolls and fruit in the mornings to the quiet peaceful setting, this is a great place to stay in the Hilo area.

WE HAD A FANTASTIC TIME. THE HOTEL FELT LIKE HOME. WE HAD EVERYTHING WE NEEDED INCLUDING A GOOD SHOWER, COFFEE AND FRESH FRUIT/PASTRIES. JOHN WAS VERY HELPFUL ABOUT GETTING ABOUT HILO AND ACTIVITIES TO CHECK OUT. ALL IN ALL-GREAT!

You have a wonderful hotel and a beautiful garden. We appreciate staying at your hotel when we visit the Big Island not only because of the location itself, but also because of the wonderful knowledge you share.

Great Place to StayFrom:Fred Wallon Sunday December 11, 02:02:36 PM HST

How I found this site:

Travel Agent

What I think of it:

Very Useful

Comments:

My wife and I have just returned home from a trip which included seven nights at Dolphin Bay. We thoroughly enjoyed our stay and the many extras which were included.
We heartily recommend the Dolphin Bay, and will pat our travel agent on the back for his sound advice.

We had a great time in Hiro. Dolphin Bay Hotel is very comfortable. The room we stayed was very lovely and clean. People were kind. Cakes we had on the morning were very tasty. We took a walk on the early morning in the garden. We felt a refreshed. We hope to stay at Dolphin Bay Hotel again when we vist Hilo. Mahalo!

Aloha!
My sister and our two small daughters (5 and 3) live in Kailua-Kona and wanted to go to Hilo for a weekend getaway. We found your place on the net and liked the price for starters (as we wanted to save as much money we could for shopping!) Hehe. From the phone call to book our room, until we left the staff was very nice. The room we had was very clean and comfortable and surprisingly a lot bigger than we expected. We loved walking in the banana forest and picking fresh bananas in the 'lobby' and helped ourselves to all the wonderful papayas and cakes. What I loved the most were the sounds that came out at night. It felt like we were in the middle of a jungle. I LOVED it! We are going back to Hilo in a couple weeks and will definately stay at your place again!
Mahalo.

Our church, Kurtistown International Dream Center, needed to house a guest speaker for an upcoming service and all the hotels were booked because of a holiday during the same time. I remembered what a great time my husband and I had on a previous stay and thought I'd try to see if you still had room. You saved the day when you still had some availability left and our guest speaker and his family really enjoyed their stay there. MAHALO!!

The Dolphin Bay Hotel is a wonderful place to stay while in Hilo. It is close to downtown Hilo as well as Volcano National Park.
It is very well maintained with an outgoing and friendly staff.
This Hotel is truely a Hawaian Gem!

I stayed at Dolphin Bay Hotel 2 years ago with my mother (age 77). My daughter is going to stay with her grandmother in Hilo this fall, and I would like to visit again. With the good feeling I had about the hotel, I checked the homepage, and it brought back wonderful memories of the relaxed and warm feeling we had staying at the place. I look forward to coming back.

Once again had a great time.
The hotel is very nice, I could not imagine staying at any other place in Hilo.
Everyone is always helpful and friendly, the rooms great and the garden fantastic.
Also, thank you for the best breakfast in town: a good cup of coffee and fresh fruit from your garden.
Can't wait to return.
Andrea

I stayed at the Dolphin Bay for a few days at the beginning of August 2004. It was wonderful. All the staff were welcoming, friendly and helpful, the location is brilliant - close to town and the volcanos but not too near, the grounds are very, very special - fruit and flowers in abundance.
It isn't state of the art but I knew that before I went from the website. It does, however, have everything you could possibly need.
I loved it and have recommended it to anyone even thinking of visiting Hawaii.

Once again, I must say 'thanks' for being in Hilo and staying the same (as in comfortable rooms and great service) for the past 13 years. The Big Island remains one of our favorite vacation spots and we've always stayed at Dolphin Bay. Our website has some new volcano pictures from last February.

John, Imagine my surprise when I opened the travel section of the Hilton Head Island Packet this morning and found the Dolphin Bay Hotel and the Alexanders on the front page! For 20 years I've considered DBH 'my home away from home' and the Alexanders my Hawaiian 'ohana'. The gorgeous grounds, comfortable rooms, and warm hospitality that eminates from the hotel and staff have made it so near and dear to my heart. It will always be my Big Island home. Aloha to you and all my wonderful friends there.

Home away from home # 2From:Joe Godfreyon Monday Mar 8, 2004 at 08:56:45

How I found this site:

What I think of it:

Brilliant!

Comments:

We're getting looked up and called about the Mauna Kea stargazing site. A few answers: First, please be asking John, who will always be more up to date and knowledgable. The drive to the Ellison Onizuka Center, 9300 ft. up on 13800 ft. Mauna Kea, is fully paved & well maintained. It's a level area w/ world-class telescope views and some nice facilities/bathrooms. Beyond 9300 ft the road can get rough. A 4wd s/b rented for trips ABOVE 9300 ft. Anne and Joe Godfrey

I think this site is very informative, and I have found it very helpful in my search for a wonderful place to relocate. Hilo seems to be at the top of the list for my husband and I. So, during our search for a new location, I thought we could sign tbe guestbook, then once we've moved to HILO, HAWAII, we'll sign it one final time-- untill then, ALOHA
John & Tonya Cloud

My boyfriend and I stayed at Dolphin Bay Hotel in the beginning of August, 2003, at the end of a trip around the Big Island. It was the nicest place we stayed on the island, and Hilo was our favorite town. The hotel's garden, the Farmer's Market, the Volcano, and John's expert guidance were fantastic, and the sticky buns & coffee in the morning were the icing on the cake.

We LOVE your hotel. I worked for the big ones. 1500 resort rooms and more. I have stayed at the 'best' ones. The Dolphin Bay is in another league - the 'HomeAwayFrom' league. The Big Island is our real home, the Dolphin Bay is our Home Away From Home. Mahalo Nui Loa.

Looks like we're coming back for another round late next Spring! We stayed here for our honeymoon in June of 1991 and have been back ever since. Our daughter is now 8 and this will be her 3rd time on the Big Island and at Dolphin Bay. Wouldn't stay or recommend anywhere else on the Hilo side.

My boyfriend and I just stayed in the Dolphin Bay hotel for three nights, and had one of the best holidays ever. The rooms are clean, comfy and cool, and the garden is beautiful. The staff are friendly and in the know about the best things to see and the best ways to see them.
We will stay here again when we come back to Hilo.

i wish night never came in hilo while i'm there-it would give me more time to stroll the most wonderful grounds and take in all the wonderful plants-i'm a certified orchid 'nut'and the collection on the property is fantastic

John and staff, had a wonderful time with you during Christmas 2002. What a great place! Enjoyed the fresh fruit and Kona coffee every morning.It was our first time to Hawaii and think the Big Island is the best. We will be back!

Hi John
This is the 4th time I am coming in the islands of Hawaii and the second in Big Island.
I am travelling with a family of five, including two little kids ( 7 and 5 years old). I want to tell you what a nice time we had at Dolphin Bay hotel. It is definitely the place to be in Big Island.
Mahalo nui loa, we will sure be back in a couple of years!

My husband, mother, and I visited the Big Island in April 1999our gift to mom for
her 80th birthday. We stayed at several locations on the island, but the Dolphin Bay
Hotel was a highlight. We had a wonderful time, and I'm so glad we shared
the experience because my mother was incapacitated by strokes later that year.
We'll definitely be back.

I loved my stay in Hilo. The people at the hotel were friendly and very informative on places to see, and hikes to be done! They helped us find the height and beauty of natural Hawaii. Coming from Alaska on a 20 hour total transit time, we showed up at the dolphin bay and were greeted warmly. Thanx guys!

Aloha, I was born and raised on the big island and my parents used to use your hotel facilities from time to time. I remember my siblings and I staying on the grounds and eating starfruit, lychee and other fruits right off the trees. I remember exploring the the vast gardens and playing hide and seek with my siblings. Sweet memroies.....
My husband and I were talking about childhood memories and I mentioned your hotel. I was very surprised when I typed in the name and voila up came the web site. We are now planning a weekend ot bring our own children to your hotel. To carry on the tradition of childhood memories made at Dolphin Bay Hotel.......
Aloha Ke Akua,
Henrylyn K. Auwae

I stayed at Dolphin Bay back in the Summer of 1982 when I lived on Oahu. I have since moved to the mainland , yet I reccomend the hotel to every one I know who is going to the Big Island. I tell them going to Hilo is like stepping back in time to Old Hawaii. Dolphin Bay adds to the relaxing nature of Hilo.

Dear John Alexander,
Looking foward to another visit to the Big Island and staying at the Dolphin Bay in another year or so. My wife and daughter and I enjoyed your hospitality in the spring of 1998 (during a nostalgic return to Hawaii for me after being stationed at Pearl Harbor in the mid-fifties). Glad to find you still operating.

Dear John and Staff --
Thank you once again for the wonderfull time and unforgettable memories which you helped us create in our visit to Hilo and the Big Island (Sept 6th-19th 2001). We have never before been to anywhere as enchanting and enticing! We will definitely be coming back just as soon as we can arrange it, and we have recommended DBH to many of our friends.
To anyone looking for a place to stay in Hilo: You just can't do any better than the Dolphin Bay Hotel! John is the most wonderful proprietor and guide, his knowledge of Hilo and the entire island (and especially the volcanoes!) is inexhaustable. He and his staff will make you feel more as if you are staying with your best friends than at a hotel. No swimming pools or five-star restaurants -- just peace and beauty without end!

I have visited your hotel a few times several years ago and it was my absolute favorite
hotel I have ever stayed in. The garden in the back is the most beautiful thing I've
ever seen. I look forward to visiting again (hopefully in 2002)!

I have just recommended this hotel to my uncle in the US. Living in Paris, France, we haven't
had any opportunities over the last 5 years since our visit to tell anyone about your wonderful
welcome, the love you impart for your corner of the Big Island, and the wonderful little apple
bananas and papayas at breakfast time. Come and visit us sometime; see if we haven't learned
a little from you as to what HOSPITALITY means! And you can see our dusty little souvenir on a
kitchen wire whisk.

See what we say about Dolphin Bay!From:Holly Barringhamon Friday Aug 24, 2001 at 02:44:31

How I found this site:

ingrained in memory

What I think of it:

great- like the update

Comments:

We've now stayed at DBH 4 times and will probably continue to do so when we come to the Big Island.

Before I bought my land I stayed here several times. I Have always felt relaxed and calm with the atmosphere, comfort, freindly staff and lovely grounds. I also enjoyed the secluded feeling while only being a pleasant walk to downtown Hilo. I have recommended it to many people. And no, I have no connection to the ownership or management whatsoever.

I had a great vacation in Hilo thanks in great part to my stay at DBH. John, Verna, Ellen...all wonderfully helpful. The aloha spirit abounds at DBH, and, it is truly a beautiful spot. I would never think of staying elsewhere in Hilo.

John, Your updated website is totally outstanding!! I'm so glad you included more about the gardens. I'm always taking pictures of your gorgeous flowers. My anual trips to Hilo and DBH are the highlights of each year. You know I would never stay anywhere else. DBH has become my 'home away from home' and you, your parents, and staff have become my Hawaiian ohana. What else can I say? I'm your #1 fan. Gail

Aloha.
It was a wonderful hotel more than we considered.
We have relaxed in DBH, It is quiet and cozy room.
Especially the delicacy of the papaya surved every morning cannot be forgotten.
Brothers&Sisters were also enjoying themselves very much.
We want return to DBH&Hilo.
Mahalo

John's place is better than home because you don't have to fix breakfast. Homey atmosphere, free Coffee, fresh fruit, baked goods. Genial host and guide. Beautiful jungle garden, No stuffed shirts -peaceful and economical.

Anyone who is thinking of staying in Hilo, and at the Dolphin Bay--do so! We were just in town for Valentine's Day/anniversary and had a great time. Everyone is very friendly and helpful at the hotel, especially John, who mapped out lots of amazing places for us to visit.

Hi John, We stayed at the Dolphin Bay last May and had a great time. We were visiting then with Darrel and Carol who were just back out to see you. The trip to the active lava flows (with your expert advise) is still the highlight of the last year. Our pictures never came out as nice as yours though! And the enjoyable morning conversation with your fresh baked muffins, the papayas and bananas from your garden walk all bring back good memories. Thanks.
Barry, Jody, Nathan, and Matt

We were there in 1973From:Jerry Courtneyon Wednesday Dec 20, 2000 at 20:38:13

How I found this site:

Jeeves

What I think of it:

Very Nice

Comments:

We stayed at your hotel in 1973...nice to see you are still doing the same style of hotel. We enjoyed it very much as it was our first night ever in the HI Islands. I still remember the banana garden and guava nectar available on your grounds. Someday we will return to the Big Island and stay with you again.

We definitely recommend this place, have been back twice since our Honeymoon in 1991 and have been happy each and every time we've stayed here. For more info, check out our homepage from our last HI visit above. Maybe we'll see you for our 10th anniversary!

My freinds and I were at the hotel back in 1989,during the earthquake,a 6.1 shaker! Reminded me of my city of San Francisco! Had a pleasant stay and enjoy every moment in Hilo. Just to say Aloha! Thanks.

I stayed at your hotel about 10 years ago and I thought it was wonderful. It was very clean and the staff was very nice. I was happy to learn (when I called) the hotel is STILL owned and operated by the same people and look forward to staying there in January.

Wey well done.John must have had a hand in creating it, of course. Who else?

Comments:

I have homes away from home all over the world in my escapes from the gray, dismal and cold Seattle winters. In Hawaii, it's the Dolphin Bay, hand down, with its inimitable host, John A. I love walking to the Hilo farmers market and the Hilo fish market in the mornings and buying the fresh vegies, fruit and fish and bring my booty back and preparing meals in the cozy studio rooms. I love hotel's garden and all the lovely orchids. As winter gets closer and closer and becomes more and more of a reality I feel it is time again to pay a visit to Hilo and the Dolphin. John, I hope you will still have a good supply of papays and the delicious little bananas. By the way do you have any ovens that need to be cleaned. Aloha, Clarence Larson

We stayed at the Dolphin Bay in Oct. 1997 and have always remembered it. Loved the abundant fruit and coffee available and the casual setting. The staff was more than helpful in recommending 'where' to go and 'how' to get there - while keeping a low budget in mind. Also, really enjoyed the cat that kept us company during our stay by being insistent on letting it in so it could hang out inside our backpacks!.....is it still there? We always recommmend your place and would definitely come back ourselves.

Hi. We stayed for a night on 9-2 and thoroughly enjoyed our stay. You have a beautiful garden/forest near the hotel and we appreciated the fresh fruits each morning placed outside the hotel. The rooms were also very spacious and we liked having the kitchen. Mahalo from Oregon. ;]

We visited you from May 23 to May 26 2000 and enjoyed everthing very much especially the Dolphin Bay Hotel!!! We want to come back soon.
Perhaps we will go the other way to the lavaflows next time.
We took the way from the Chain of Craters Road in May to get to the molten lava.
It was really overwhelming. Now we are vulcanocrazy !!!
We hope to see you soon (perhaps 2001)
Andrea + Kurt Puffer

Speaking as a repeat guest, to be at the Dolphin Bay is to be at home in Hilo. Not only do your host, John Alexander, and his staff give great recommendations and advice, it's very entertaining to listen and watch as they do so--their love for Hilo is very apparent. Believe it when John tells you a restaurant is good or a place is worth visiting!

We visited you all in July/August of 1986 and really loved
everything about Hawaii, especially Hilo. At the time of our
visit we were told you were having a heat wave, but since we
are from Miami, FL it didn't seem like one to us. We are
looking forward to a return visit someday. ALOHA

As a former Hilo resident, it was cool to see that the Dolphin Bay had a site on the net. When I think of Hilo, I think of this hotel. Really miss the beauty of the Big Island and the hang loose attitude of its people. See ya soon.

John and Verna are the Best!!From:Angela Nascaon Friday Jul 14, 2000 at 14:37:51

How I found this site:

it's linked to ours

What I think of it:

GREAT!!! :)

Comments:

Working at Tropical Helicopters, I have the awesome opportunity of doing alot of work with the Bed and Breakfast and Hotels. And there is no one sweeter than John and Verna!!! :) If you want to know the true meaning of the Aloha Spirit, you gotta stay at Dolphin Bay!!

As a frequent visitor to DBH, I would like to encourage those who visit Hilo to stay at my 'home away from home'. Also give some consideration to spending more than a day or two. In addition to the volcano, Hilo and the whole Hamakua coast are delightful and enchanting,but they require time for exploration.

I wanna back thereFrom:MIKI MURAKAWAon Friday May 12, 2000 at 20:08:16

How I found this site:

What I think of it:

very well done

Comments:

I stayed Dolphin Bay last week only two days and enjoyed very much.It's my favorite place in Hilo.
I wanna come back there right now!
Mahalo!

My wife and I plus another couple will be travelling to the Big Island during Christmas 2000 and my be staying in Hilo for 1-2 days - we read about the Dolphin Bay Hotel in our guide book and it sounds just like the type of accommodation we really like. Hope to see you in the near future.

John and his staff are wonderful and a good source for any type of information. We always enjoy our stay. Don't miss the beautiful walk through the garden in back. Thank-you for such a great place to stay.

An old fan of DBHFrom:Nancy Bruckneron Sunday Mar 19, 2000 at 13:40:19

How I found this site:

knew where to look

What I think of it:

great, lots of tips for newcomers

Comments:

John didn't mention his wonderful botannic garden right behind the hotel. guests can stroll back there, enjoy the birds, flowers, gently flowing stream. You have your own private rain forest steps from your room, as nice as the commercial gardens but on a smaller scale.
if you look closely, you'll find several varieties of orchids growing right around the hotel (not to mention the starfruit, limes & other fruit trees all over the property). we have a great picture of an orchid blooming on the gas meter on the makai side of the building. and the ginger! several types, wonderfully fragrant!
John is the perfect host, can answer any question about the island, always ready with a laugh, and sad to see his guests leave.
i can't wait to return.

We have stayed several times at Dolphin Bay and we will continue to return when we visit the islands. Clean, comfortable rooms in a quiet area. John is an excellent host with many insider tips for places to go. Highly recommended!

Having stayed at the DBH several times, I consider myself a friend of John Alexander. I would recommend you not consider any other place to stay in Hilo. Once you stay there, you will never again consider staying anyplace else in Hilo. MS

BEST place to stay!From:Laverne Sanderson Wednesday Feb 23, 2000 at 20:54:59

How I found this site:

Typed 'Dolphin Bay' at Excite

What I think of it:

Very nicely done

Comments:

Just wanted everyone to know that I've stayed at the Dolphin
Bay twice and will stay there again the next time I'm lucky
enough to visit Hawaii. Very helpful and friendly staff --
at home atmosphere -- and enjoy the breadfruit, papaya, and
bananas -- fresh off the trees in back of the hotel! This
is indeed the best place to stay in Hilo!

Tennessee Greetings to All the Alexanders and Employees at Dolphin Bay:
Without doubt yours is the best place to stay in all of Hawaii. Your Aloha spirit flows freely to all.
We stay home this winter to fix up our new home and have enjoied quite warm weather so far. Hope to see you next season. Ralph & Mary

John and staff, Got home yesterday(11-6-99) and we are both suffering from 'Pele Withdrawals'. Really enjoyed ourselves at your place. Thanks for getting the flowers for Gwen(our 31st aniv). Hope the Kentucky folks are doing ok and hope the girls made it out and back to the lava friday night. Sounds like the flows are picking up. Again thanks for a great time. We'llbe back!!!!!

I am looking forward to spending another few weeks in Hilo with my son Alex. He will be four years old by the time of my next visit in December. I have visited Hilo several times now, as I live in Boston, and Alex lives with his mother in Hilo. It is a wonderful, if a little sleepy, town in the middle of the Pacific, and I can't wait to get back. See you all soon

We recently stayed at the Dolphin Bay. John and his staff were extraordinary hosts.
We loved the papayas, bananas, etc. Walking in the tropical garden was amazing.
The room was clean, neat, convenient and comfortable.
We wouldn't hesitate to recommend the Dolphin Bay and hope to return as guests.

Aloha, John!
I've stayed at your hotel several times, the first being
way back in July of 1991 (before the solar eclipse, which
was really Great!). You were always quite friendly and
helpful. I have fond memories of my stays and plan to
return again next year. Hope that you are doing well and
having fun. How is Kiddo the cat? I always enjoyed
getting visited by that wonderful feline, who was a sweet
moocher! Best of luck to you, now and always. Thanks
for helping to make my trips to the Big Island so fine.
Aloha!
-----Charles Whittle
943 Camp Winnataska Road
Pell City, Alabama 35128

Aloha, John et al (Ellen, Dennis, Verna, Margaret):
Thanks again, guys, for making my and my family's stay in Hilo special. I wouldn't have thought it possible to enjoy the Hilo side of island - or any place on earth - as we did even while encumbered by rain every day of our visit. It made no difference. The rain did not dampen our spirits or slow us down. That had everything to do with you, John. Each day you made special by instilling in me an excitement and anticipation of what lay in store for us. I felt as if I had my own tour guide, who told us of things to do, restaurants to sample, sites to see and even places to avoid. I'll never forget how terrific you made our visit to Kilauea, even lending us your own flashlights and strobe to get in and out safely in the dark. and your photos of the ongoing lava flow were the best, g. brad lewis notwithstanding. God bless you and your wonderful staff.
Vince Kasper, Philadelphia, Pa.

hi john! thanks again for helping us find the way to the
volcano. it sure made this vacation special. the dolphin bay
hotel is really the best place to stay on big island and we
definitely will come back one day.

We've stayed with you many times, each more fun than the previous one. Madam Pele and the Dolphin Bay keep us coming back. Our last visit was 1994 and we're ready to return. Do you have a supply of ripe papaya?

In addition the links to the volcanoes and from there I was getting to the observatories and the photographs of the various places of interest was great. Thanks you opened up your island to me and my family.
We'll visit one day. Were Americans living in New Zealand. On my web site you'll see some other Pacific places and some of my work as a photographer. Keep up the good work!
Best Regards, Brad

Anyone who is thinking of visiting the Big Island of Hawaii and staying in Hilo should consider staying at the Dolphin Bay Hotel. Both times I've visited the Big Island I've stayed here while on the Hilo side and they are fun people, glad to make suggestions if you need to know a good place for dinner or some ideas for day trips or just a jaunt up (or down) the coast. Really relaxing and comfortable. Don't forget to take a walk down amongst the breadfruit trees and flowers behind the hotel.