Music Software Users Installed Tracking Program Unknowingly

By THE ASSOCIATED PRESS

Published: January 5, 2002

Thousands of Internet users who installed popular software for sharing music and other computer files also unwittingly accepted a program that tracked their Web surfing habits.

The companies that produce LimeWire, Grokster and KaZaA have since posted new versions of their software, without the tracking program. The maker of LimeWire also issued an apology.

About 150,000 LimeWire users and up to 50,000 Grokster users downloaded ClickTillUWin last month when they obtained new or upgraded versions of the file-sharing software. A few hundred thousand people got it through KaZaA.

The tracking program in question links Internet users to an online sweepstakes game, ClickTillUWin. Players pick numbers and win cash prizes based on results in the Pennsylvania Lottery.

The game is free, although users first view an advertisement. The program collects information about sites visited over the last two days to better place ads.

These types of programs exist elsewhere on the Internet, and what prompted concerns in this case was the lack of disclosure or an option to reject it.

Mike Calderone, president of Strategic Advertising Services Inc., which runs the ClickTillUWin game, said outside distributors had been instructed to get users' permission before installing the software — but that was not done.

Greg Bildson, chief technology officer of LimeWire L.L.C., said the company was led to believe the program did no more than link to a game, making the permission request unnecessary.

Robert Regular of Cydoor Technologies Inc., which distributed the ClickTillUWin software to the file- sharing companies, said the program was not supposed to collect information until users activated it — and had an opportunity to be notified and decline if they so chose.

Mr. Regular said he did not believe that deception was intended by any of the parties.

Mr. Calderone said his company lost an unknown amount of business because of the controversy.

Antivirus software companies initially classified the program as a Trojan horse, but some of them later backed down.

housands of Internet users who installed popular software for sharing music and other computer files also unwittingly accepted a program that tracked their Web surfing habits.

The companies that produce LimeWire, Grokster and KaZaA have since posted new versions of their software, without the tracking program. The maker of LimeWire also issued an apology.

About 150,000 LimeWire users and up to 50,000 Grokster users downloaded ClickTillUWin last month when they obtained new or upgraded versions of the file-sharing software. A few hundred thousand people got it through KaZaA.

The tracking program in question links Internet users to an online sweepstakes game, ClickTillUWin. Players pick numbers and win cash prizes based on results in the Pennsylvania Lottery.

The game is free, although users first view an advertisement. The program collects information about sites visited over the last two days to better place ads.

These types of programs exist elsewhere on the Internet, and what prompted concerns in this case was the lack of disclosure or an option to reject it.

Mike Calderone, president of Strategic Advertising Services Inc., which runs the ClickTillUWin game, said outside distributors had been instructed to get users' permission before installing the software — but that was not done.

Greg Bildson, chief technology officer of LimeWire L.L.C., said the company was led to believe the program did no more than link to a game, making the permission request unnecessary.

Robert Regular of Cydoor Technologies Inc., which distributed the ClickTillUWin software to the file- sharing companies, said the program was not supposed to collect information until users activated it — and had an opportunity to be notified and decline if they so chose.

Mr. Regular said he did not believe that deception was intended by any of the parties.

Mr. Calderone said his company lost an unknown amount of business because of the controversy.

Antivirus software companies initially classified the program as a Trojan horse, but some of them later backed down.