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Welcome to the Application Performance Management Blog, where you can read the perspectives from APM experts. This Blog provides insights into the Application Performance Management solution, as well as technical details about specific IBM products.

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In this blog I will explain how to configure the connection string for the Oracle Database Extended Agent version 6.3.1. There are three kinds of connection string for the agent configuration. 1) easy connect path as "//<host>:<port>/<service>", for example: //tivp56.cn.ibm.com:1521/oradb Note: this requires the easy connection mode(ezconnect) is enabled in the listener configure file sqlnet.ora. NAMES.DIRECTORY_PATH=(ezconnect, tnsnames) 2) full description path as... [More]

Security Bulletin: Multiple security vulnerabilities has been identified in Websphere Application Server shipped with Jazz for Service Management (CVE-2016-3092, CVE-2016-0377, CVE-2016-0385, CVE-2016-5986) Summary WebSphere Application Server (WAS) Full profile is shipped as a component of Jazz for Service Management (JazzSM) and WAS has been affected by multiple security vulnerabilities. Vulnerability Details CVEID: CVE-2016-3092 DESCRIPTION: Apache Tomcat is vulnerable to a denial of service, caused by an error in the Apache Commons... [More]

The most recent versions of ITM agents bundles includes the options to perform an automatic verification of the needed prerequisites before proceeding with the installation. This is done running the tool called Prerequisite Checker (PRS). It leverages on a set of configuration files where the expected agent prerequisites are listed; the tool executes data collection to compare the obtained information with the prerequisites listed in the configuration files, and if something does not match, it returns a FAIL status for the specific property.... [More]

Hello again! See what our internal staff and customers said were the important issues to view last month for admins All these and more are found in our developer works center titled dWAnswers Find it here: https://developer.ibm.com/answers/ Is APM 8.1 server supported on RHEL 7 platform? http://ibm.co/2cutoLY Getting error messages on my mobile phone for IBM z Systems products http://ibm.co/2cYxqiJ Why does ITM agent installation fails on Windows with error - Cannot load ITMISUtil.dll? http://ibm.co/2cME1JC... [More]

View the latest IBM Performance Managament questions on our forums and see the answers provided... IBM Performance Management forum - Week of Sep 5th Unable to start "scr" on APM 8.1.1 I am unable to start the scr process on our On-Prem APM installation. Installation is APM 8.1.1 Stopped all APM processes using "apm stop_all" and Started all using " apm start_all" - starts all other processes except the SCR . How do I go about debugging it ? Answer: https://ibm.biz/Bdr9N3... [More]

Some applications have thousands of unique URLs to be monitored. Most of them have a base URI and additional paths appended to it. For example: xxxx://com.myco.server/bankapp/acct/create xxxx://com.myco.server/bankapp/acct/update xxxx//com.myco.server/bankapp/acct/delete xxxx://com.myco.server/bankapp/loan/rates xxxx://com.myco.server/bankapp/loan/apply xxxx://com.myco.server/tradeapp/invest/info xxxx://com.myco.server/tradeapp/invest/acct xxxx://com.myco.server/tradeapp/quotes and so on. Monitoring such unique URLs has a monitoring overhead in... [More]

Due to external resource, the response time for one of applications in the XD cell degrades below the service policy goal. Annette, the level 2 operator, receives an email indicating that the Application Requests Above Goal situation triggered. This situation triggers when the rate of requests above goal is greater than 0.5%. In the Tivoli® Enterprise Portal navigation tree, Annette follows the workspace link for the triggered situation. The XDVEAppReqAboveGoalPercentHigh Event workspace is displayed. Annette navigates by a link from the... [More]

Hi and Welcome to the IBM Monitoring Academy Newsletter September Edition In these monthly newsletters we are aiming to share with you our high value content, recent updates and any information you might have missed. It will all be hosted here with external links within the blog so please have a read. Seminar Video This episode with three of our engineers; Mark Leftwich and Shaun Rodger taking you through this month's edition of the newsletter, highlighting this months key topics, and any additional information for you. Direct... [More]

View the latest IBM Performance Management questions on our forums and see the answers provided... dwAnswers - Week of Aug 30 th Why is APM 8.1.3 Transaction Tracking not working for WebSphere MQ monitoring? We have WebSphere MQ version 7.5.0.4. APM level is 8.1.3. The WebSphere MQ monitoring agent level is 07.30.04.00. Transactions data is not seen in APM dashboard in MQ agent aggregate widget. We see "No data available", "None" and "No data to display" in the Status Overview->Message... [More]

Overview This is Part 4 in a series of SUF (Situation Update Forwarder) debugging posts. Debugging the SUF means breaking down the components that allow for events to be sent back to ITM. The major area of event handling include - NetCool Event Management to handle the ITM event and writes the event out to a cache file. - Persistence Directory Cache File to hand the event to the SUF listening process - SUF process to read the cache file - SOAP calls to send the event to the ITM SOAP client - ITM event matching to match the receiving event to... [More]