Document Control Systems

By: International Air Transport Association (IATA)

USD 2,200

Document control helps you ensure compliance with industry regulations and reinforce quality management within your organization. This hands-on course gives you a test environment to build your own document control procedures, including: process mapping, referencing and amendments. You will also learn how to maintain a document infrastructure and distribute control documents so that they are current and accessible to all stations.

What you will learn

Upon completing this course you will know how to:

Build a document control system that satisfies your quality management requirements

Follow a document throughout its life cycle, from creation to retirement

Create standards to maintain the integrity of your document control system and make your documentation available for auditors

Course Content

Document hierarchy

Quality manual

Policy and procedures

Work instructions

Records

Document consistency and referencing

Communication style

Numbering systems

Controlled document list

Circulation list

Document retention and amendment

EU-OPS, ICAO, ISO requirements and resources

Process and document ownership

Periodic review

Documentation standards

Defining a corporate standard

Document security and control

What documentation means to auditors

IOSA documentation requirements

Operational Management and Control Systems

IOSA Audit Standards

IOSA Documentation Review Requirements

Activities

This course uses a series of practical exercises to help you build your own document control procedures.

A final examination is given at the end of the course.

Who Should Attend?

This course is recommended for Airline and Ground Service Provider managers working in:

Quality

Flight and ground operations

Maintenance

Safety

Certificate Awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.