Help Center

How do I set up my recKEY for the first time?

Open the recKEY by gently lifting the back cover and install the battery. Ensure that the negative pole is downwards.

Setting up the recKEY app:

iOS users:

Download the recKEY app from the Apple App Store.

Open the application and start the set-up process.

Turn on Bluetooth and enable Locations Services to allow recKEY to connect.

Click Find Me to select your recKEY to pair, you may customize your recKEY name to avoid confusion and tap “Connect”. The set-up confirmation would follow as your device beeps and the recKEY would appear as “Connected”.

Click Find Me to select your recKEY to pair, you may customize your recKEY name to avoid confusion and tap “Connect”. The set-up confirmation would follow as your device beeps and the recKEY would appear as “Connected”.

Windows users:

Download the recKEY app from the Microsoft Store.

Open the application and start the set-up process.

Turn on Bluetooth and enable Locations Services to allow recKEY to connect.

Click Find Me to select your recKEY to pair, you may customize your recKEY name to avoid confusion and tap “Connect”. The set-up confirmation would follow as your device beeps and the recKEY would appear as “Connected”.