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The Professional Association for Customer Engagement (PACE), formerly the American Teleservices Association (ATA), is the only non-profit trade organization dedicated exclusively to the advancement of companies that utilize contact centers as an integral channel of operations. PACE members include companies with inbound or outbound contact centers, users of Teleservices, trainers, consultants, and equipment suppliers who initiate, facilitate, and generate telephone, Internet, and e-mail sales, chat service, and support.

American Marketing Association - The American Marketing Association (AMA) is the world's largest and most comprehensive professional society of marketers, consisting of more than 45,000 worldwide members in 92 countries and 500 chapters throughout North America.

The Promotion Marketing Association, Inc. (PMA) is the leading nonprofit trade association that represents the multi-billion dollar promotion marketing profession. The mission of PMA, founded in 1911, is to encourage the highest standards of excellence in promotion marketing. As the "voice" of the industry, it represents member interests and promotes better understanding of the importance of promotion in the overall marketing mix.