Does Havenly accept returns?

We do. With that said, each vendor has their own return policy, so in order to understand your options, please check the product details page for the return policy of the specific vendor in question. If the policy is not listed, please reach out to hello@havenly.com and we'd be glad to direct you.

Many items are returnable, if they are in new condition and the return is processed within 30 days of order placement. Restocking fees may apply in certain cases, and custom items are non-returnable and non-refundable.

Note that if you are returning an item that arrived damaged or defective, we require photos of the image to initiate the return.