Wellington Town Centre Post Office. An Apology.

Users of the Market St, Wellington Post Office will have seen the premises change over the last 12 months.

The WH Smith franchise fizzled out and stock dwindled. Eventually emptying completely and fittings removed. Then the start of a redecoration, paint being put onto the freshly plastered walls giving hope that something positive was going to happen.

The staff sat in the cold, coats on, even though the doors were closed. Small handwritten notes taped to counter advertising jobs for months on end.

I use that branch a couple of times a week, most weeks. Always a queue, always a couple of staff on, but rarely more.

It closed on 22nd of Jan. A childlike handwritten note suggesting it was temporary for a day or so, rather than a week. Or longer.

I asked the Post Office what was going on. A Post Office Spokesperson said: “We sincerely apologise to customers for any inconvenience caused by the temporary closure of Wellington Post Office.

“We understand and appreciate how much communities rely on our services. We would like to reassure customers that the decision to suspend services at any of our branches is never taken lightly. We take very seriously any decision to temporarily close a branch, and will only do so when it is warranted.

“We are working hard to restore services for the community as quickly as possible. The alternative branches in the area include Brooklands, Leegomery, Admaston & Hadley.”

3 thoughts on “Wellington Town Centre Post Office. An Apology.”

How awful for those who rely on the local services and don’t drive so making it a nightmare to travel to the nearest PO mentioned. Most banks have gone from the town which left the PO as main place to deposit and withdraw cash for customers and businesses. Very poor!!

What’s happened to our services now. ? I have had to change banks four times in as many years due to branches closing down. What are us octogenarians and those older with no transport and little knowledge of the internet to do! Talk about care in the community, that’s it all talk