Below some commonly asked questions and answers that we have provided for your convenience. If you have a question about a topic that is not covered on this page, please contact our department using our contact page.

A. You can call and request a credit to be applied to your accountB. You can have your account set up to automatically apply credits to outstanding invoicesC. If neither of the above two occurs, credits will be automatically applied to any open balance after 60 days

We release new books throughout the year. However, due to the seasonality of the hobby industry, a majority of our new hobby books are released in September through March. New catalogs are available in the spring and fall of the year.