Tag: facebook chatbot

Slack is one of the new methods of communication for team members. It will help your team to be working out of one virtual office instead of spreading out through different applications and opening infinite tabs on their browsers.

Most important is that every team member needs to be updated on progress regularly. And, that’s achieved through communication, as you need to provide your team members with updates on tasks. But that can be time-consuming.

That’s why using Slack and keeping it all in one place will help your team to be more productive and building a chatbot for them will provide better communication between them.

For a successful business, there must be a successful team, and the most important aspect for achieving this is communication.

Here are five basic communication tasks that your Slack bot should have:

Communication Tasks

Your chatbot can manage the mailing lists and provide you with a database that will keep your team up-to-date. And the chatbot can provide internal knowledge databases that will be easily accessible for everyone. It will especially help new team members to catch on.

2) Telephone Clients

Chatbots can assign someone from your staff to make the phone calls that need to be done for the day, or even spread and divide the list of clients that need to be contacted equally for everyone. In this way, every team member will have the same amount of time to work on the team project.

3) Information

Chatbots can provide the team members with information on which member of the team is assigned with which task, and in this way, if they need to contact someone, they will contact the right person without disturbing others. Or, they can quickly ask for help from a person that is involved in their segment of the project.

Assign your chatbot to keep track of the tasks and the progress of every team member and give you updates. And, it can give the team members updates of the overall status of the project, as well. This will keep everyone in the loop.

5) Anonymous Feedback

Give your chatbot the ability to send anonymous feedback to the project manager or to you. With this, you may get better insight if there is a problem inside your team, and you can resolve the problem constructively.

Final Thoughts

Using Slack as your virtual office is a big deal for your team members, and it will help them to be more organized, and also save time.

Building for your team a customized chatbot will improve their efficiency and better the communications between them.

The limit of chatbots’ capabilities has been pushed further by giving them Voice.

Voice-activated chatbots are future human interactions via machines. This is because some programs interact through voice and have Artificial Intelligence coding inside their core. I’m going to give you some examples of what the most used voice-activated chatbots can do for us today. Yes, I’m talking about Amazon’s Alexa, Google’s Assistant, iPhone’s Siri and Microsoft’s Cortana.

♦ Travel
They can help us find airfares, and book and buy air tickets. They are the best travel companions, as they know everything about every place.

♦ Email
They give updates for new emails, and they can read our emails and even write a new one for us and send it.

♦ Messaging and Calling
Messaging options are the same as email; they can search our contact list and send a text to someone or call someone for us.

♦ Sports
They can give us updates on sports matches.

♦ Music
They are the best DJ to our ears; there is no more a need for someone to play a song for you ─ you can ask your chatbot, and it will not say no.

♦ Weather
Gives updates on the weather, and alerts for inclement weather.

♦ Social
Yes, they are social in some ways, as they can tell you a joke ─ even a bad one ─ but definitely, they can help us with information when discussing various topics with our friends, and even straighten out our facts.

♦ Translation
You can go everywhere on the planet with us ─ they will help order coffee in Italian if you are traveling in Italy, so you don’t look dumb.

♦ Basic Tasks
We can set them to do basic tasks for us, like order supplies every Monday, or send your coworker a text the next day, so you don’t forget, etc.

Each bot will have various skill sets and knowledge basis, but don’t worry, as shortly they will upgrade and provide us with much more.

♦ Voice Controlled Home
We will enter our home and interact with our devices and our house through Voice. Devices will have the ability to be controlled through an App and will quickly be transformed into voice controlled devices. Either Alexa, Siri, Cortana or Google will be the connection that will provide us to control these devices through Voice.

Bots are there to offer us help in a variety of fields, but a few companies are pursuing the home segment of Voice control even further, with one of them being Josh.ai. And they are doing a good job, so far, as by using their assistant, you can give a set of tasks all at once, which is little different with the other assistants where you must tell them to do one thing and then another. This is something to look forward to, for sure!

Chatbots are among us, and they are expanding because of the needs of the people getting information quick and easy.

They are proven to be our best pals when necessary, and with the travel industry, that is what we need.

Here are 5 ways how chatbots impacted the travel industry and how they can help us to simplify our vacation plans:

1. Do the Search for Us

Finding the right accommodation and travel route that fits your needs can be a little tricky doing it the old fashion way.

With the use of chatbots, we are skipping on the phone delays and late responses from the sales agents. Instead of calling from one to another travel agency, we can do that with a use of a program.

The most important aspect is that they are able to find the cheapest price that is provided on various sites and save us some money.

2. Book

The ability to instantly book online saves time and gives us the opportunity to catch and secure the deal we found immediately.

3. Info

Information is everything, and searching websites looking for answers, is time-consuming and can get a little frustrating.

For example:

Baggage allowance

Time you need to get to the airport

What gate we need to use

Where can we find the lounge bar

Is there a kids corner

A well-trained bot can provide information about the surrounding areas and give us tips and suggestions for sightseeing or a good restaurant close buy from the location of our accommodation

A bot can tell us all of this info instantly.

4. Update

The constant updates will give us a piece of mind that the flight is on time, delayed even canceled.

With these kind of updates, we can prepare up front and adjust, if needed.

5. 24/7 Support

Having someone that we are able to contact 24/7 about some unexpected issue is extremely helpful.

Imagine having your own personal travel guide who can help during your travel; it can be your companion that can provide the right information at the right time.

The connection between the chatbot and the internet can be a powerful tool if used correctly.

Can you imagine sightseeing a new city and the chatbot knowing your location and interests, giving you constant suggestions that will provide you a better experience in the city ─ instead of looking at the map and doing searches on the phone ─ instead of losing time ─ you can know that you won’t miss the things you like.

Final Thoughts From ChattyPeople

If you own a travel agency, you need to rethink why you haven’t built a chatbot yet.

Here at ChattyPeople, we can help you create your customized chatbot that will provide the experience that your clients deserve.

Chatbots are reshaping the workplace and the way we do business today.

They provide us with the time that we need to achieve more.

Prepare yourself for the “Dawn of the Bots” that is rising. Yes, chatbots are rising and starting to move from simple code to Artificial Intelligence machines that will upgrade their knowledge base, day by day.

Enterprise Chatbots are programs powered by Natural Language Processing and Artificial Intelligence code that makes them multifunctional and able to learn.

This ability makes them a very powerful tool that every company should possess today.

How can we get the best out of chatbots? And, how can we improve our productivity at work?

Here is how. . . it’s as simple as A B C. . .

⇒A for Automation

Chatbots can provide automated support responses to customer inquiries that will make your employees’ work much easier and productive as they focus on other segments of the job.

⇒B for Back Up

You can build your Bot to back up all of the progress from all of your team members in case of a computer crash or whatever scenario it would be. And, you will provide your employees with peace of mind that will help them focus better on their projects.

⇒C for Convenience

It’s convenient to have one tool that can do more things at one time. C also stands for connected. Chatbots can connect your employs to a virtual environment and act as a Virtual Assistant.

Assign a chatbot to every team you have, as a VA. They can help with completing some of their tasks, such as setting up meetings, assigning other duties to the team, providing them with project updates, and so forth.

Final Thoughts

Be prepared ─ every company will have their own chatbot ─ so you should be taking advantage of this trend, as well.

Chatbots will help you to attract new customers and is a must-have tool for everyone.

Use our platform here at ChattyPeople to help you with building your chatbot today.

Use our trial offer and start building your chatbot for free.

What we want at ChattyPeople is to make Happy People with Chatty bots. We want to help entrepreneurs and small companies get in touch with their customers and experience this new technology that will benefit them in so many ways.

With the expansion of chatbot technology, the market and traditional ways of doing business are changing. Chatbots impact all companies, in every field.

Here are 7 ways how chatbots will impact the insurance industry:

1. The Shopping Process

The insurance market differs from other markets. It’s more involved with a person selling insurance than just going and shopping for something.

With the chatbot platform, the insurance market is reshaping. Now you can get the right product for you with the right premium calculated and presented instantly and purchase your insurance policy at the same time.

2. Simplify How Things Work

With the use of a finger, we can do everything now in a much quicker and simpler way than dealing with a real person.

With simple questions and answers, we are able to provide the chatbot with the necessary information that is needed so one insurance premium can be built.

3. Top Sales Agent

We all have received phone calls with insurance policy offers, and the person behind the phone would never stop talking to allow us to tell them that we already have one or don’t need one.

And the saddest things is when you need one and try the 1-800 phone number, you are driven through ridiculous menus and lose so much time and effort. Finally, you can speak with someone for the policy you intend to buy, but by then, you no longer feel like talking or buying a policy.

With insurance chatbots, we are skipping all the unpleasant experiences we had and going straight to the point and finishing quick, saving us time.

One chatbot, one tool. With multi-functional features where they can be equipped with knowledge of three various agents, they can provide customer support, be your sales agent, and be the claim handler, all at the same time.

With simple information provided to the chatbot, you will finish the claim easily and even can upload pictures instantly of the damage.

6. A More Personal Experience

Knowing that the chatbot is there for you at any time and will give you all the necessary information makes it a more personal experience than the traditional way of doing business with one agent.

With providing all above-mentioned tips, companies give more quality of service, which is the number one objective to all consumers in whatever market there is.

Final Thoughts

The bottom line is that peoples’ choices are chatbots instead of humans, where they will be able to address their matter 24/7 and be able to get feedback right away ─ and the companies who can provide this will stay in the market.

Hire the “Layer” chatbot. This is really amazing, as this is something that blows my mind.

Now you can sue Equifax with the use of the DoNotPay Bot, and it will be free for a sum up to $25,000. The DoNotPay Bot already has proven itself to be useful, and the main reason for its creation was, “Don’t pay your parking ticket.” In fact, it has helped a lot of people with their parking tickets.

What the insurance industry is doing is putting chatbots to use to make it easier for people to shop for their policies and to reach a claim agent “chatbot” 24/7.

This will and is changing the insurance industry forever.

5. Market Research

Marketing research, in the past, was a pretty costly thing to do, by hiring a company that would provide the market research for you.

With chatbots, the industry is changing rapidly, and with chatbot interaction, we can gather useful data at no cost at all.

6. Working Environment

This one is pretty impressive ─ Everyone can have their own personal assistant.

A Virtual Assistant, or VA, will help with your day to day tasks and work along with your team members’ tasks. Plus, it will constantly update you on the project’s success, and so many other things too.

7. Marketing

This is an opportunity for companies to establish a successful and much more targeted marketing strategy.

With the use of a chatbot as a marketing promoter, it will lower the cost of your marketing campaign.

8. Health

Baidu is launching Dr.Bot who will help patients by giving information about their problems before they see an actual doctor.

With Dr.Bot, you will skip the lines, and it will be easier and less embarrassing to ask personal questions, as well.

The Health Industry is not quite there yet, but I believe that chatbots will impact this industry, as well, by helping people in life-threatening situations by monitoring their health and giving constant updates to their doctors.

9. Travel

The tourism industry can benefit a lot from chatbot development.

Chatbots can serve as a companion on your vacation. With their enormous databases, a chatbot can provide you with insights and tips of your surroundings and offer suggestions of things to do.

It will have the feeling of hiring a personal tour guide.

10. App Industry

With the rise of bots, we are finding ourselves in the crossroads of a changing App industry.

There are so many useless Apps today that they are making the chatbot’s abilities much more efficient.

With chatbot implementation into messaging Apps, developers cut the process of downloading and installing, and you can use the bot instantly.

With these changes, a new gateway of interactive Apps has opened for developers, and it is implementing a new way of interacting human vs. human Apps, as well.

Final Thoughts From ChattyPeople

If you are interested in creating your own chatbot, ChattyPeople can help.

We offer a free startup bot building tool, and you can even integrate your bot into Facebook Messenger for free. All of this with no coding required!

Murray Newlands is an Entrepreneur, Investor, Business Adviser and Speaker.

He is a well-respected contributor, and you can find his articles in various online magazines, such as Forbes, Entrepreneur and others. Murray writes about chatbot technology and the advantages chatbots are bringing to the business world.

You can visit his blog, MurrayNewlands.com and find out more about chatbots today, and stay tuned in with us at ChattyPeople, as well, as he is the creator.

Put your talent to work and make a product that will serve the needs of the people.

If we compare the big brands that build business empires, they all have something in common:

They tell their story and stand behind their product.

If you feel that you have the potential to build a multimillion company, share your story with people. Give them the reasons why you are doing what you are doing and provide them with the purpose of using your product.

Today, companies are in a much different position from the businesses that started the dot.com era.

With the expansion of fast-growing technologies, everything is much easier and costs less than before. If you have maintained a sustainable business over the past few years, it’s time to expand in various fields.

Think globally ─ if you could get back time, would you take advantage of the internet and get in the dot.com business right away?

I would.

The opportunity is here, and the next big thing is rising; take advantage of chatbot technology while others are not.

When you start to grow your company, it will be harder to keep track of everything. You need to create a system that will help you be more efficient, and help you monitor all segments of your business.

4. What is My Point?

The advice mentioned is a fundamental element of building a business empire.

People who think differently are taking risks.

Those running alongside the technological advancements are the ones that have bigger chances to succeed.

5. What am I Talking About?

Chatbots. Yes, I’m talking about chatbots.

Let’s go through it one more time to see how chatbots can help you to grow your business:

Can a chatbot help you to make a product?

Well, no, not exactly. But the use of a chatbot as new technology is in trend, and it attracts Millenials who are starting to use it and embrace it ─ more so with each passing day.

It will help you a lot, trust me. It will help you provide awareness and spread the word, along with telling your story.

Give a chatbot the opportunity to help, and you will find it more useful than you might imagine.

6. Expanding With Your Chatbot

Now is the time and opportunity to use your chatbot to get into different fields, where other companies still haven’t started using a chatbot yet as a business tool.

Be among the first, and it will make a difference in your business.

Chatbots are not expensive. In fact, they are surprisingly cheap, and they are cheaper than the tools we have used before. Plus, it’s easy to build one using our free bot building platform, ChattyPeople.

7. How Can Chatbots Help With Your System?

They have proven themselves so far ─ chatbots can help you be more organized than ever before.

Build your personal chatbot ─ build it your way ─ so it can help you track and monitor all activities of your business.

First Step and Final Thoughts

Create one chatbot for starters and see, if together, you can impact the digital world.

In fact, you have the opportunity right now to build the next big thing for free.

Yes, for free, using our platform, ChattyPeople, and take advantage of the starter plan. Build your first chatbot today ─ No coding required. Our platform is easy to use, so register now.

“The way to get started is to quit talking and begin doing.” ─ Walt Disney

Facebook gives developers the option to create a chatbot for free by using their own platform, with which platform you can integrate your chatbot to their Messenger App and give your clients a personalized chat experience.

FB updates their Messenger Platform this April and will be adding a new tool to enrich conversations even further.

As I already have mentioned, it’s for developers, as you still need to have some advanced knowledge that will aid you in creating your chatbot for free.

Open-source communities are spreading in our world. With this liberal way of thinking, we can achieve much more and improve technologies created.

Here are some open-source codes that you can start with that will help you to create a chatbot:

Chatterbot Eliza ─ Chatterbot Eliza is the first-of-its-kind chatbot and it’s the code that everyone began to use to develop and improve this technology. This code dates from 1966.

Amazon Machine Learning ─ Amazon gives the opportunity to a developer to use their machine learning technology. It provides a visualization tool with wizards that will guide you through the process. It’s the same code that is implemented in Alexa.

Alice Bot ─ A.L.I.C.E. (Artificial Linguistic Internet Computer Entity) ─ Alice isinspired by the Eliza program. It was created back in 1995 and was rewritten in java in 1998. This program is thought to be the strongest program of its kind and has won the Loebner Prize three times, in 2000, 2001 and 2004.

3. Free Bot Building Platforms

With the creation of chatbots and their rise over the internet, dozens of companies have started to offer service platforms that will help you to create a chatbot.

It’s free to get started, then to upgrade, the cost depends on the user’s account, varying from around $20 per month to more than a thousand.

These platforms help you to create a chatbot without knowledge of coding, and they offer customer support and will be there for you while you and your company grow.

Final Thoughts From ChattyPeople

Why do we do what we do? Simply because we want to help entrepreneurs and companies “big or small” with today’s technology and allow them to experience the use of their very own chatbot for their business.

If you did your research, now is the time to see if you have become a chatbot expert and take our quiz.

Take a pen and piece of paper and write down your answers to these 10 questions. The answers are given below.

10 Quiz Questions:

1. When was the idea of a chatbot formed?
a) 1950
b) 1980
c) 2000
d) All of the above
e) None of the above

2. When was the first bot created?
a) 1956
b) 1966
c) 1996
d) All of the above
e) None of the above

3. What is a turing test?
a) Guideline for telecommunication advances
b) Guideline for creating an intelligent machine
c) Guideline for integrating a chatbot inside the Facebook Messenger App
d) All of the above
e) None of the above

4. What was the first bot’s name?
a) Botty
b) Deep Blue
c) Eliza
d) None of the above

5. What was the main reason companies decided to go with a chatbot?
a) Trend
b) 24/7 Customer Support
c) Help the chatbot movement
d) All of the above
e) None of the above

6. Why did people pursue the development of chatbots?
a) New career opportunity
b) Improving AI machine development
c) A new way to distinguish them in the society
d) All of the above
e) None of the above

7. What does NLP stand for?
a) New Leap of the People
b) Natural Language Process
c) Numeric Length Process
d) All of the above
e) None of the above

8. What is Machine Learning?
a) When a machine learns to do something for you
b) The ability is given to a machine to self-learn
c) Expand the knowledge base of a machine
d) All of the above
e) None of the above

9. How does AI implementation benefit the chatbot?
a) Gives the chatbot ability to mimic human behavior
b) Improves chat interaction
c) Recognizes words and phrases and makes meaningful responses
d) All of the above
e) None of the above

10. What did Amazon succeed with Amazon Echo and Echo Dot?
a) They gave a chatbot a “body” and put it into the physical world
b) Gave chatbots a “Voice”
c) The ability to control smart gadgets in your home
d) All of the above
e) None of the above

Now, check how many answers you have guessed correctly!

Answers:

1. When was the idea of a chatbot formed?

a) 1950
b) 1980
c) 2000

2. When was the first bot created?a) 1956
b) 1966
c) 1996

3. What is a turing test?
a) Guideline for telecommunication advancesb) Guide for creating an intelligent machine
c) Guideline for integrating chatbot inside Facebook Messenger App
d) All of the above
e) None of the above

4. What was the first bot’s name?
a) Botty
b) Deep Bluec) Eliza
d) None of the above

5. What was the main reason companies decided to go with the chatbot?
a) Trendb) 24/7 Customer Support
c) Help the chatbot movement
d) All of the above
e) None of the above

6. Why did people pursue the development of chatbots?
a) New career opportunityb) Improving AI machine development
c) New way to distinguished them self in the society
d) All of the above
e) None of the above

7. What does NLP stand for?
a) New Leap of the Peopleb) Natural Language Process
c) Numeric Length Process
d) All of the above
e) None of the above

8. What is Machine Learning?
a) When a machine learns to do something for you
b) The ability is given to a machine to self-learn
c) Expand the knowledge base of a machined) All of the above
e) None of the above

9. How does AI implementation benefit the chatbot?
a) Gives the chatbot the ability to mimic human behavior
b) Improves chat interaction
c) Recognizes words and phrases and makes meaningful responsesd) All of the above
e) None of the above

10. What did Amazon succeed with Amazon Echo and Echo Dot?
a) They gave a chatbot a “body” and put it into the physical world
b) Gave it a “Voice”
c) The ability to control smart gadgets in your homed) All of the above
e) None of the above