Worked as Assistant Manager Admin (HR) from August 2007 to January 31, 2011.

Concise list of Job Responsibilities
Planning and Development of the company
Maintaining and verifying employees” record.
Making Duty Schedules
Maintaining attendance and leave Record.
Meetings arrangements in different departments, with higher management to get feed back and solve internal and external issues and betterment of the company.
Policy making for various departments according to situation.
Making of Rules and regulation and surety to implementation properly.
Job Rotations of employee’s to gain experience in various fields and utilize his abilities.
Arrangement and design various Training and Technical courses for staff to get updated knowledge
Creation of jobs in various departments as per requirement and announcement for jobs and Interviews
Generating extra circular activities Tours, Entertainment and Sports events for employee’s relaxation good mental and physical health.
Maintaining data of employee’s disciplinary actions if any taken against him/her
Maintaining evaluations, promotions and increments.
Maintaining correspondence record.
Maintaining data of client’s his suggestions, complaints and solutions.
Arrangement of seminars and demonstrations in various Colleges, Universities, companies, NGO’S and Government departments etc. to provide updates, features and awareness about IT technology and its positive usage.

Employer

GOL Brain Internet Services Pvt Ltd Peshawar

Worked as a Customer Support Executive and Shift Incharge November 2005 to July 2007

Concise list of Job Responsibilities
Providing Technical support on phone and on site to Wireless broadband /DSL and dialup customer’s
Maintaining duty schedules and technical Training of shift and other staff.
Planning and development of customer support
Data collections from customers in the form of feedback suggestion and complaints.
Providing best and up standard customer support to users.
Meetings with higher management to get updates and provide feedbacks of the customers.

Employer

GOL Brain Internet Services Pvt Ltd Peshawar

Worked as a Customer Support Officer from February 2003 to October 2005

Concise list of Job Responsibilities
Providing Technical support on phone and on site to DSL broadband and dialup customer’s
Data collections from customers in the form of feedback suggestion and complaints.
Providing best and up standard customer support to users.

Employer

SAT Consultants (Medical Transcription Company)

Worked as a Manager Quality Controller (Medical Transcription) from 2000 – 2001

Concise list of Job Responsibilities
Maintaining Medical Transcript data updated and up to the standard required.
Downloading new files for transcription and uploads transcript and final formatted files to clients.
Distribution of files for transcription.
Collections of Transcript files from employees in mentioned time frame.
Quality and final formatting of the Medical transcript files.
Duty schedules for staff.
Arrangement of extracurricular activities for staff.
Maintaining attendance leave and staff record.

Employer

Golden Printing and Publishing Press.

Worked as a Manager from June 1992 – December 1992

Concise list of Job Responsibilities
Maintaining Staff record updated.
Maintaining Material record
Maintaining work distribution for printing, binding, cutting and dispatching.
Distribution of salaries and maintaining over time, evaluations, promotions and increments
Meeting with various business sectors for getting business development.