Description of App:

Apple Watch Support:

Version:

Free or Paid:

Device(s) App Was Tested On:

iOS Version:

Accessibility Comments:

Major improvements in this update. While focus problems exist when swiping around to explore it, if moving your finger on the screen you can find all info clearly marked.

VoiceOver Performance:

VoiceOver reads all page elements.

Button Labeling:

All buttons are clearly labeled.

Usability:

The app is fully accessible with VoiceOver, but the interface could be easier to navigate and use.

Other Comments:

currently my favorite transit app. I have not tested it on a route but found planning one and getting very detailed info about each leg of the trip very well done. Seeing nearby lines and ETA of next buss is also nice. Explore the screen through touching different areas rather than swipes will give you access to all elements as far as I can se.

User Options

27 Comments

#1 We should act colectively to make it fully accessible

Submitted by Francisco crespo on 9 October, 2015

Hello.
Specially for latin american users, this app offers much better coverage than any other in market. Version 4 has made accessibility even worse and it is not too difficult for them to make it fully accessible. I already sent them feedback but got no response. I encourage everybody interested on enjoying the app to send e-mails asking for better Voiceover support.

#2 Accessibility Improvements in Version 4.10.0

Submitted by Dalia on 31 March, 2016

Pleased to see that accessibility improvements feature in the latest update:

What's New in Version 4.10.0
• Best Way Today—Moovit finds & sends you the best route for your commute each day, twice a day, every day, so you’re on your way with a single tap
• Connect & Sync — Sync your favorites rank & points through the cloud so you never lose them
• Speed and performance enhancements
• Accessibility—Moovit now works with VoiceOver for blind riders

#5 App works in my area

Submitted by gailisaiah on 1 April, 2016

Hi all, Just downloaded and found that my local transit can be used with this app. Now just have to figure out how to use the app. So if anyone knows of a tutorial or has suggestions, just post here. Thank you.

#6 Heads-up About a Small 4.10.2 Issue

Submitted by Lindham on 22 April, 2016

First off, Moovit is an amazing app, both for functionality and accessibility reasons. However, updating to 4.10.2 introduced a very strange, (Hopefully temporary), bug. I clicked into the app after the update, and I couldn’t click on anything. Swiping through the tabs didn’t work, and pressing any button redirected my Voiceover focus to the phone’s status bar.

Fortunately, I found my brain and tried resetting the phone. (As in, holding down the Home and Power buttons, not factory resetting). This seems to have fixed it, and everything is working normally again.

FYI, I am using an iPhone 6 with IOS9.3.1. Hopefully this was just a fluke!

#7 moovit and ios 10 any issues?

Submitted by Luca on 16 September, 2016

I still havent upgraded to ios10 becuase this app is very important fo rme; someone todl me that the navigation tab doesnt work in ios 10, when changing destination; can you confirm or rpovide a workaround in ios10?

#8 Interested in your feedback

Submitted by Moovit on 30 January, 2017

Hi,
I'm Orit Tepper, I'm responsible for making Moovit accessible with Voiceover (and Talkback). This forum is a great way to know what concerns you and how we can improve.
Just to answer a few questions that I see here:
- Moovit is fully compatible with iOS 10, so go ahead and upgrade
- Sometimes we have glitches but usually we fix them by the next version. Feel free to let me know if you find something that we've overlooked
- In terms of coverage, Moovit is available in 43 languages and in over 1200 cities across the world, so chances are we just might be available in your city!

Thanks for this great forum. If anyone has any personal stories or experience of how Moovit has impacted them please let me know. Sharing these stories with our team motivates our team :)

#9 Hey, are use this all the

Submitted by bryan mcglashan on 29 January, 2017

Hey, are use this all the time, it's very useful. What would be good though are next stop announcements. For instance, you're sat on a bus and voice-over will announce the next stop that you are approaching

#10 Simply an awesome app

Submitted by Raul on 29 January, 2017

Hey Orit,

I just wanted to say tahnks for this great app and the great work on accessibility. I remember checking the app a couple of years ago but it wasn't very VoiceOve friendly. Now it is really useful, not only to find out the best route to a place, but also to know when to get off the bus or train, as long as there is internet signal.
I wish my country's transit data was even more open so Moovit could be more useful. But that's something we can change.

#11 Brilliant App

Submitted by Hubert on 29 January, 2017

Hey, this app is brilliant, I never wanted to get on a bus on my own because I didn't want to miss my stop, this app certainly is helping with that on an occasional bus journey, would definitely recommend it.

#16 The Change Destination Option

Submitted by Danny Norris on 14 December, 2017

Hi all. I use this app all the time in my area. Being blind and hard of hearing I feel more confident that I am getting on the right train. My iPhone talks directly to my hearing aids so I can hear it in the noisy environment. You gotta love this technology right?
Orit, I come across a problem when I’m in the Line Tab and I want to change my destination. at times it only shows just 3 or maybe 4 stations but the rest of them don’t show up. I finally figured out that if I do a 4 finger tap at the bottom to take my Voice Over cursor to the bottom, the rest of the stations shows up. I can then do the single finger swipe up to find my station. Would you please take a look at this? It would be really confusing for others if they haven’t figured it out.
The reason I figured it out was that I did a 3 finger tap on the screen that only had the 3 or 4 stations and Voice Over said there were 26 rows and that was when I did the 4 finger tap at bottom.
I have the iPhone X iOS 11.2.1. This was doing it on the iPhone 7 also.
Thanks for a great navigation app.

#17 The Change Destination Option

Submitted by Moovit on 24 December, 2017

Hi Danny,

Glad to see that you are finding Moovit helpful.

Thanks for letting us know about the problem! We'll definitely look into it. Feel free to email us about future problems or to check for updates with this issue at the following email address: accessibility@moovitapp.com

#18 New email

#19 Get off alerts?

Submitted by Laura Tosetto on 28 February, 2018

Hi,
I've been using this app for a while to plan my journeys and view timetables, and I find it very useful. I have a question though: how do I get the get off alerts to work? When I tap on "start live directions" it shows up the directions screen but I don't get any notifications at all. Has anyone experienced this problem? Thanks in advance!

#20 It will warn you 2 stops

#21 I know... but

Submitted by Laura Tosetto on 28 February, 2018

I know how it works, but the point is that I don't receive any notifications at all, being that two stops or just one before. I don't know why, though. Maybe it's because there are exactly two stops between the one I get on and the one I need to get off.

#22 Same here

Submitted by Danny Norris on 1 March, 2018

Hi. Same here for me. I’ve only seen it work 2 or 3 times with the notifications but I figured it is because I’m in the tunnel and not getting a good connection. But come to think of it, on my last stop which is outside the tunnel, I will only get a get off notification only when I am right at the platform or after I get off. Would be great if Moovit can somehow figure out where we are at within the tunnels and can tell when we pass each stop. And would be nice to have the notifications popup right after we leave the next to last station or something.
Danny

#23 Accessibility of Moovit on Apple Watch

Submitted by Angel of the Ocean on 20 March, 2018

I'm using Moovit on iPhone 5 and it is a wonderful app. I was considering the possibility to buy an Apple watch and I was wondering if the accessibility is the same and are all the options that are available on the phone available on the watch?
Sorry for my ignorant question, but I still don't have the watch so I would like to be sure that it works fine.

#24 Yyes

#25 Announcements on every stop

Submitted by Krister Ekstrom on 20 March, 2018

I would like to say that i agree with Brian who said that he wanted announcements of every stop along a route. I too want that feature at least as an option to toggle on and/or off. It could come in handy if you're new to a certain bus route or only travel it occationally. It would also be good for having while the phone is in your pocket and the app is on in the background.

#26 moovit on apple watch odd?

Submitted by Will on 31 March, 2018

hi ok, for me, when i load moovit on my series 3 apple watch, it is showing me, where i am now with family, all of the local busses but i can't start live directions etc. i have 8 pages of busses, it seems, yet on the phone i have my home routes etc. am i doing something wrong? when i am say, at home, can't i just fire up the app on the watch, state where am going if previously undertaken the journey, and leave the phone tucked away, asking for live directions from the watch?

#27 Get off alerts (stops notifications)

Submitted by Shai on 21 November, 2018

Hi,

It is Shai from Moovit.

We provide get off Alerts for the last two stops on the routes. when there is no GPS connection (subway, tunnels etc.) we can't provide this information since we don't know the user location.
We will look into providing configurable option to get notification on every stop (from the setting screen).
You can contact our accessibility team directly through this e-mail for accessibility@moovitapp.com if you have question and want to report on any problems.