Expert says customers have best luck with systems that are easy to install

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Updated: 6:26 PM CST Nov 15, 2016

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WEBVTT
ED INTO WHAT
HOMEOWNERS ARE BUYING.
KELLY: THIS STORY HITS CLOSE TO
HOME.
JUST LAST WEEK, THIS SECURITY
CAMERA CAPTURED A THIEF STEALING
A PACKAGE.
POLICE MADE AN ARREST THE NEXT
DAY.
THESE IMAGES GET A LOT OF US
THINKING ABOUT HOME SECURITY
CAMERAS.
IT SEEMS LIKE SUCH A BOLD CRIME.
THIEVES SNATCHING PACKAGES IN
BROAD DAYLIGHT, BUT WE SEE IT
EVERY DAY.
THAT'S WHY ANTONIO ESPARZA WITH
BEST BUY HAS BECOME SUCH AN
EXPERT ON DO-IT-YOURSELF HOME
SECURITY.
CUSTOMERS WANT IT.
>> IT'S MAGNETIC SO YOU CAN
ANGLE IT THE RIGHT WAY HE WOULD
LIKE.
MOST PEOPLE WANT WIRE-FREE, NO
HASSLE.
NO HASSLE.
JUST MOUNT THE CAMERA UP AND LET
IT GO OVER WI-FI.
KELLY: POPULAR FEATURES FOR
FRONT DOOR SECURITY --
WIRE-FREE, NIGHT VISION AND
MOTION ACTIVATED.
ALSO, CAMERA QUALITY.
LOOK FOR HD.
THE HIGHER THE NUMBER, THE
BETTER THE QUALITY.
MOST SINGLE CAMERAS HERE RANGE
FROM $70 TO $200.
MOST REQUIRE WI-FI.
THEY HAVE FREE APPS AND ARE
CONTROLLED THROUGH YOUR
SMARTPHONE.
SOME WILL ACTIVATE ALARMS TO
STARTLE AN INTRUDER.
>> SOME HAVE TWO-WAY AUDIO, SO
YOU CLICK ON IT AND SAY HEY, I
SEE YOU.
THE COPS ARE COMING.
KELLY: CAMERAS HIDDEN IN
DOORBELLS ARE POPULAR.
MOST OF THESE REQUIRE NO MONTHLY
FEES UNLESS YOU ADD FEATURES
LIKE ADDED STORAGE.
THE CAMERAS MOST OFTEN RETURNED
ARE THOSE THAT REQUIRE A LOT OF

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Package thefts, crime concerns lead many to buy security cameras

Expert says customers have best luck with systems that are easy to install

“It’s magnetic, so you can angle it any way you like,” he said, demonstrating one of the cameras he sells. “Anything magnetic, it will attach to.”

He said most customers want something simple.

“Most people want wire-free, no hassle (systems), he said. “Just mount the camera up and let it go over Wi-Fi.”

Popular features for front-door security include wire-free, night vision and motion-activated. Camera quality, especially high-definition, is also a factor. The higher the resolution, the better the picture.

Esparza said most single cameras he sells range between $70 and $200. Most require Wi-Fi and have free apps that can be controlled through a smart phone. He said some of the cameras will also activate alarms to startle an intruder.

“Some have two-way audio, so you click on it and say, ‘Hey, I see you. The cops are coming,’” Esparza said.

Cameras hidden in doorbells are also popular. Most of the cameras don’t require additional monthly fees unless the user wants additional features, such as added storage.

Esparza said the cameras most often returned are those that require a lot of set-up. He said customers like it simple.

Police said the cameras can help solve crimes and catch thieves, but they won’t necessarily prevent a crime. Police said the best advice for packages is to not have them delivered to your home, but instead to work, a neighbor’s house or have the delivery service hold it until you can pick it up.