NAV UPGRADATION

Microsoft continuously releases new versions and hot fixes of Dynamics NAV to improve or add the features. To take advantage of this new release, Ricksun has packaged an equally exciting service for you – A "Fixed price Upgrade to latest version of NAV (2016), without spending thousands from your IT Budget".

We’re convinced - you don't have to spend big bucks in just upgrading to NAV 2016. We’ll show you the new features and how these add value to your business, making NAV 2016 a solution for your future – at a minimal cost.

Why use Rickun Upgrade for NAV?

Guaranteed ROI: Use Ricksun Upgrade ROI process for NAV to prove the upgrade investment. With this process you can easily review major changes between versions, translate it to economic benefits for your customer organization, and simple build an economically justified business case for an upgrade. Your customer can maximize the return on investment sooner.

On time delivery: Our processes used for upgrade reduces the most monotonous and time-consuming parts of an upgrade, which helps us to make upgrades faster, more cost efficient and to eliminate the risk of human errors. We can help make the project appear simpler in the eye of your customers.

Fixed and less cost: For most of the end customers, an upgrade looks like a big white elephant and there is always a doubt on ROI. We always find the most effective upgrade solution for you and reduce your risks by providing fixed and less - cost version upgrades, including customizations.

CUSTOM MOBILE APPLICATION DEVELOPMENT

During 2012 alone, consumers around the world purchased a staggering 821 million smartphones and tablets, and that number increased to more than one billion for 2013. Furthermore, they are using them to access websites in increasing numbers. A comparison of website traffic during the fourth quarters of 2012 and 2013 showed that the use of traditional PCs declined from 81.6 percent to 73.2 percent, while the use of tablets rose from 9.6 to 14.6 percent and the use of smartphones increased from 8.8 to 12.2 percent.

The prevalence of mobile devices means that enterprises looking to improve efficiency are starting to depend on custom mobile apps to put company resources right in the palm of their customers’ hands. Mobile apps for business are a great way for enterprises to stay in tune with customer needs and save money on marketing tools. It also benefits company-client relationships, as clients will have support whenever and wherever they are.

Although much custom mobile application development focuses on improving the customer experience, mobile apps for business do far more than make it easier for customers to complete purchases. They also help your company operate more efficiently, thus reducing costs, and allow you to collect vast amounts of data that can be analyzed to target future strategies or marketing campaigns. Custom mobile application development can also encompass solutions for field services and retail execution management.

FIELD SERVICES MANAGEMENT APPS

Personnel in the field, such as technicians, can provide better customer service and optimize their schedules if they have access to the information they need. A field services management app allows technicians to check on parts, track their time, receives critical changes to work orders in a timely manner, issue invoices and much more. It also allows office personnel to send new work orders as they arrive, and keeps them informed of the tech's current location.

Field services management encompasses the need to schedule, optimize and dispatch technicians or other personnel who perform their duties in the field, such as at clients' locations. Providing outstanding customer service is a crucial part of field services management. Technicians who arrive late or without the necessary equipment, sales representatives who cannot commit to a delivery time or drivers who attempt to make deliveries after hours can create a negative perception in the minds of your customers.
Managing field services can be quite challenging. Here are some of the most common issues faced:
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Rising fuel costs

Lack of real-time, two-way communication

High customer expectations

Prioritizing tickets to minimize related costs

Lost information needed to invoice customer correctly

Lack of data that could benefit analytics

Field service management software is designed to meet the major challenges that businesses face. A well-conceived, properly implemented field service management app can help managers as well as field personnel by providing the solutions to the most critical needs, which are:

Dispatching personnel in a timely manner with tickets worked in such a way as to reduce time and fuel costs between jobs

Management of parts and inventory to include quantities on-hand, in-process or back-ordered

Integration with mobile devices to allow office personnel to push work orders or other communications to personnel, allow personnel to access data needed, use web maps to locate service addresses or digitally record customer's signature

Real-time notification to field personnel of work order changes or appointment cancellations

One or more calendars to make scheduling more efficient, faster and more easily managed

Customer-facing portal offering clients the ability to request a specific day or time, track the status of their work order or access their account information

Link technicians' billable work or travel time to individual tickets

If you would like to learn more about how a custom field service management app could help improve your efficiency, contact Ricksun. We have created a variety of apps to solve the needs specific to field service management. Our dedicated, knowledgeable team is ready to design a great solution for your business.

RETAIL EXECUTION MANAGEMENT APPS

Manufacturers often have no way of knowing what happens to their products between the times the retailer accepts delivery and the customer makes a purchase. Many have little or no control over how a retailer executes a promotion, such as product displays. Mobile apps for retail execution management make it easier to collect data in retail locations, allowing problems -- such as a store that has no product on hand for a promotion that is about to launch -- to be corrected in a timely manner.

Retail execution management software is not just for wholesalers and manufacturers who furnish retailers with their products. Retail operations can use it to monitor the performance of each location individually. Retail execution management software can streamline the process of managing field personnel while improving productivity and efficiency.

RE management applications have numerous advantages for businesses ranging from the smallest manufacturer to the largest retail chain. Some of the most important highlights are

Offline mobile data collection allows field personnel to do their jobs even if cellular coverage is unavailable or lost

Business processes can be streamlined. Detailed, real-time information about store conditions can be accessed. Automatic reports can be used to monitor how effectively plans were executed and to analyze methods of improving future executions.

Although it is critical for each store to implement a promotion properly, retail execution management involves multiple issues before, during and after the planned execution. Retailers must have the supplies they need to execute a promotion, such as banners, racks or flyers. They must plan their staffing needs to accommodate the plan. If the retailer needs to be resupplied during the promotion, field personnel must be able to respond quickly. The streamlined communications provided by the software allow for not only real-time reports, but also bi-directional feedback.

The collection of data is important to plan future promotions. Even if they are offline, field personnel can make notes, such as how quickly the retailer sold out of a particular item or size, that can prove beneficial. Analyzing key performance indicators help determine the performance of each store before corrections are too late to help.

If you are interested in using retail execution management tools to become more proactive, contact Ricksun today. Our teams have the skills and expertise to help you find the best solution for your issues.

WHY CHOOSE RICKSUN FOR YOUR CUSTOM MOBILE APPLICATION DEVELOPMENT

Our team is committed to providing our clients with the best product possible for each customer's specific needs, and we take the time to determine exactly what those needs are. We help streamline your business processes by extending your company’s mobile employees to access data on their mobile devices, such as iPhone, iPad or any Android devices. Our Agile-based project management methodology is a catalyst for our rapid application development cycles, which greatly reduce the time-to-market of your custom mobile apps. Custom mobile apps must be accessible via any operating system or device that users might choose for their mobile communications. People tend to become very frustrated when they find that their favorite device cannot manage a particular app, and they will fix the blame on whoever provided the app (meaning you). The same thing goes for apps that do not recognize the need to create displays that are easy for mobile-device users to read and navigate. In other words, a good mobile app is not just a scaled-down version of your website. At Ricksun, we ensure that your custom app will incorporate all of the functionality and features that you need.

CLOUD SOFTWARE

Modernization represents the changes that every organization must face as the generations of technology, skills and expectations are inevitably replaced by the next ones. Migrating a legacy app to the cloud will completely rejuvenate your business.

The basic idea of cloud computing can be traced as far back as the 1950s and the use of static terminals to access software residing on a server. However, it was not until the dawn of the 21st century, when the web became more dynamic and less focused on documents, that cloud computing made its first appearance

The traditional model involves physically installing software on a server or desktop, complete with the purchase of licenses for every user to be granted access to the software. When new versions or patches are released, the process must be repeated. As a company adds employees or needs additional functionality, new licenses or software must be purchased and installed.

Cloud software eliminates these steps. The software does not reside on the users' machines. Instead, users access the software through the Internet, or in some cases, an intranet. In addition to the basic software, applications can be created for a fully customized experience.

Cloud software is completely scalable

Because it resides in the cloud, software is not taking up room on your physical machine

Updates can be pushed automatically to all users at the same time

Software and data residing in the cloud are accessible from any device that can connect to the Internet

Cloud solutions typically require less up-front expense and less maintenance

Resources are shared and allocated according to demand

Moving to the cloud is an effective way to modernize your IT quickly. Deployment can be almost instantaneous as there is no need to physically receive or install a cloud app or software. Since software-as-a-service, commonly known as SaaS, is priced on a subscription fee or usage rate, it is normally more economical than purchasing a "lifetime" license for a product to be physically installed on the user's computer.

Ricksun has the expertise to help you with your next project, whether you are moving to the cloud for the first time, already use SaaS, need a specific cloud app developed or are interested in a complete mobilization solution. We offer a variety of solutions for your IT needs and concept-to-implementation of SaaS application developments.

Microsoft Dynamics NAV

MS Dynamics NAV is today the world's leading Enterprise Solution for mid market enterprises. One of the most cost-effective and adaptable integrated business solutions that has helped companies in their quest to grow, MS Dynamics NAV has the largest number of implementations worldwide amongst its class of products. A true enterprise level solution, NAV (formerly Navision), has one of the lowest possible total cost of ownership amongst its category of solutions. Its unique architecture and extremely efficient development environment ensure that unlike most other competing products, NAV (formerly Navision) customization and implementation can be completed within just a few weeks and by small teams.

The Freedom to Focus

MS Dynamics NAV frees you up from the worries of your IT Systems and affords you the freedom to stay focused on your business needs.

True enterprise level solution

Flexible architecture and extremely efficient development environment

Customizations/Implementations are completed within a few weeks by small teams

One of the lowest possible Total Cost of Ownership amongst its category of solutions

Fixed Asset Management

Microsoft Dynamics NAV for business intelligence and reporting

Microsoft Dynamics NAV gives you direct access to real-time, business-critical information and a wide range of analytical tools to help you manage budgets, create and consolidate reports, and look for trends and relationships.

What's more, Microsoft Dynamics NAV is built on industry-standard Microsoft technology and integrates with other Microsoft business intelligence (BI) products and technologies. So, you can start with the basic modules and Microsoft Office Excel and then add functionality and tools as you need them.

Unified View in Real Time

A completely integrated solution - which maps to your entire business in real time, MS Dynamics NAV enables you make better decisions by providing a unified view of customers, products, inventory, sales and distribution. You can choose from application areas for financial management, manufacturing, distribution, CRM and e-business and pay for only what you use.

Get More from Dynamics NAV

Enterprise information is transparent, whether you manage the back office, the warehouse, or the shop floor. If a customer calls to change his order in the last minute, for example, you can check the production status, and adjust plans immediately from the sales order. When you invest in MS Dynamics NAV, you invest in enterprise technology that grows and develops with your business.

Microsoft Dynamics NAV, can help you:

Raise productivity by connecting key business functions and processes

Improve performance and customer satisfaction by making processes more efficient and transparent

Support smart decision-making through complete visibility into your business

Grow your business by helping you adapt quickly to changes in the business environment.