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Payments

We accept PayPal only.
If you do not have a PayPal account you can use your credit card to pay also by following the link below
http://www.etsy.com/help/article/361

Items will not be shipped until payment is received and cleared. Once all clear an email to confirm shipping date will be sent

Returns & exchanges

I gladly accept returns and exchanges

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Items on sale

Returns and exchange details

Full refund of product minus shopping cost only within 14 working days after package received. Must be returned in original condition or no money will be returned after inspection.
If for any reason you are not satisfied on arrival of your item/s please contact us via email to resolve any issues you may have before leaving feedback.
laurajaynewicks@gmail.com

We will not be responsible for any damages or losses after delivery of item/s.

Shipping policies

Each item will be allocated a tracking number after purchase.
We Use Australia post satchels which state 2+ days however depending on your location this may take longer.
Delivery time 3-5 Business days depending on location.

If you are an international customer wanting postage please message me prior and I can arrange postage to you.

Additional policies

Colours of items may differ from which every viewing platform you use.

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.