Category: Employee Engagement

“Microlearning” means undertaking training modules (usually self-directed) in very short but frequent bursts, versus the longer but less frequent classes associated with traditional training. The idea has taken off among online training providers because it’s perfectly suited to their style of delivering education. They argue that “microlearning” is the perfect answer to a number of[…]

The job market remains strong. Job growth is expected to continue into 2019 at a modest but solid 2.5% rate. According to economist Michael Feroli of JPMorgan Chase, even if monthly job growth falls from over 200,000 (this year) to about 160,000 in 2019, the unemployment rate will stay at it’s near-50-year low. Now for[…]

For decades, most organizations handled employee performance in a very staid and traditional way: conduct an annual review during which the employee would be evaluated and graded, with scores typically linked to salary increases, incentives, and promotions/continued employment. But this approach is rapidly falling out of favor. In an oft-cited statistic, business analyst Josh Bersin[…]

In Part 1 of this series, we tried to define workplace culture and understand its impact on the workplace, employees, and business outcomes. In short, good culture produces good outcomes. But how do you know if your culture is good or bad? In Part 2, we examined the red flags that could indicate cultural problems.[…]

Leadership and career development programs can be very beneficial to companies. To start, they are excellent recruiting tools. Prospective employees are always interested in career advancement, enhancing their skills, and maximizing their earning potential. That may be why nearly 16% of organizations have been increasing their professional and career development programs, per the Society for[…]

In Part 1 of this series, we took a close look at workplace culture to understand how it impacts both employees and business outcomes. A positive workplace culture can help employees to be more productive. By contrast, a poor culture doesn’t just reduce productivity, it can also harm employee well-being and raise costs. But how[…]

Workplace culture can be an abstract concept, but it’s something that has very tangible impacts. As a result, it’s important for business leaders to have a good grasp on the culture of the workplace and, if necessary, take specific actions to improve it. In this three-part series, we will look at what workplace culture is,[…]

The Harvard Business Review conducted a massive survey of 7,000 readers on bureaucracy in 2017, and their findings were sobering: “‘Bureaucratic drag’ slows work down, wastes time, stifles innovation, and causes employees to focus too much on internal matters rather than their customers. Not surprisingly, the problem is much worse in larger companies. And it seems to[…]

The holidays, stretching from Thanksgiving through New Year’s, can be a fun and joyous period full of parties, presents, feasts, and festivities. At the same time, stress caused by the added responsibilities, obligations, and personal tasks can affect work performance. Distracted, stressed-out employees struggle more to maintain their productivity… to say nothing of keeping up[…]

Customer service starts with HR. As advisory firm McKinsey and Co. writes, “To be good with customers requires the organization to be at its best internally in terms of services provided to employees.” In other words, while a department like HR doesn’t interact directly with an organization’s customers, it still delivers services and products to[…]