Daily Sales emails sending to Do Not Email constituents

When ringing up sales in Daily Sales and email receipt is selected, constituents with emails marked Do Not Email are still receiving email receipts.

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Email receipts from daily sales will be sent to all email addresses, regardless of whether or not the address is marked as Do Not Mail. To avoid sending emails to these addresses you may want to try one of the following:

1. Switch the primary email address on the constituent to an email address not marked Do Not Email

Go to Constituents > Constituent Record

Go to the contacts tab

Select the email not marked Do Not Mail and hit the dropdown arrows, then Edit

Check the box labeled Set as primary email address

​​​2. Choose a different receipt method when checking out​

From the Daily Sales screen select Print Receipt or No receipt when completing the sale

From the Advance Sales screen select the Add Payment screen and select Print Receipt or No receipt under Receipt Options

NOTE: If you do not have a different receipt option please see this article on how to enable those

3. Switch to an email address not marked Do Not Email

From the Daily Sales screen, use the dropdown box with the emails to select an alternative email

From Advance Sales go to the Add Payment tab and select an alternate email address from the dropdown