For many professionals, a client exit survey is a terrific tool for tracking internal performance and gauging customer satisfaction – but maybe not so much for lawyers. While solo practitioners and firms of all sizes make many efforts to learn ...

One of Long Island’s most important economic sectors is still deeply mired in the recession, downsizing rather than growing. No, it’s not the manufacturing or the service industry but the nonprofit community, which is struggling through a gloomy winter. In ...