Recent reports in this category are shown below:

Summary: Ms B complains that, when the Council provided accommodation at Property X and Property Y when she and her family were homeless, the Council did not deal properly with her requests to review each property's suitability and failed to deal properly with disrepair at both properties.

Summary: Ms B complains that, when the Council provided accommodation at Property X and Property Y when she and her family were homeless, the Council did not deal properly with her requests to review each property's suitability and failed to deal properly with disrepair at both properties.

Summary: Miss X complained about the way the Council dealt with her homelessness application. It arranged unsuitable accommodation while it considered her application and review requests. It took too long to make a final decision and it did not follow the correct process for carrying out a review. Overall the Council took 55 weeks from the time she first applied to reach its final decision to accept the main housing duty.

Summary: Mr K complains about the Council's decision to refuse his application to join its housing register. As a result, he and his family continue to live in accommodation unsuitable for his disabilities.

Summary: Miss X complains the Council has failed to provide housing support following her application for housing in May 2017. She says she is homeless and is in priority need because she has a dependent child.

Summary: Miss X complains that the Council made her unsuitable offers of accommodation when she was homeless; did not reimburse her within a reasonable time for storage charges she paid while she was homeless and living in temporary accommodation; took too long to consider and reply to her complaints; did not fully address her complaints that some officers made unprofessional comments in its reply to the Stage Two complaint; wrongly told her she was ranked first on the shortlist for a property which would be ready in September 2016. She therefore stopped bidding for other suitable properties advertised on the Home Move scheme for two months.

Summary: Mr X complains the Council has failed to consider medical evidence he provided showing he requires two bedroom accommodation due to his medical condition. Mr X says the Council agreed to review his housing application but it has never informed him of the outcome.

Summary: Miss X complains about the suitability and affordability of the interim accommodation the Council placed her and her family in, between June 2017 and January 2018, while it made a decision on her homelessness application. She also complains the decision took too long.

Summary: A man (Mr X) complained about the way Bristol City Council handled his homelessness and housing applications. He also complained about the way the Council stopped paying for storing his belongings after it decided it did not owe the family housing duty.

Some of the cookies are essential for parts of the site to operate and have already been set. To find out more, see our cookies notice.

;

Javascript is not enabled!

It appears that your web browser does not support JavaScript, or you have temporarily disabled scripting. Either way, this site won't work without it. Please take a look at how to enable javascript for more help.