Competency Areas

The Competency Based Development System consists of unique modular programs designed to focus on areas that are important to the success of an organization. The system was created to reinforce organizational competencies and address performance gaps while giving participants the ability to apply what has been learned in their own work environment.

Competency Areas:

Values

Vision

Attitude

External Awareness

Professionalism

Initiative

Results Oriented

Stress Management

Creative Thinking

Decision Making

Customer Acquisition

Customer Experience

Interpersonal Skills

Communication

Influence

Diversity

Conflict Resolution

Teamwork

Adaptability

Change Management

Management Controls

Human Resources Management

Leadership

Curriculum Areas

The competencies taught through our iMAP process are delivered through six different curriculum areas. Select your area of interest below to learn more.