Self-Service Password Reset Tool

The Self-Service Password Reset Tool has been redesigned and relaunched in March 2019. Using the tool and it's features require a one time process to enroll in the Self-Service Password Reset Tool. Once enrolled, you can use the tool to:

If you already know how to use the Self-Service Password reset tool and want to go to the main menu, click the box below, if you want to learn how to use the tool and it's features, scroll down to the "Tutorials" section just below:

Tutorials

Each of the videos below have closed captions available in both English and Portuguese

How to Enroll (First Time) in the Self Service Password Reset Tool [CC]

How to Re-Enroll or Unenroll in the Self-Service Password Reset Tool [CC]

How to Use the Forgot My Password Option on the Self-Service Password Reset Tool [CC]

How to Use the Change Password Option on the Self-Service Password Reset Tool [CC]

How to Use the Forgot My Username Option on the Self-Service Password Reset Tool [CC]