Product Management and User Experience Intern

Tuckernuck is seeking an ambitious and detail-oriented Product Management and User Experience Intern who is eager to contribute to a quickly growing, ever-evolving eCommerce start-up. Please note: This position may turn into a full-time, salaried position in September 2014.

To succeed in this role, you must be a self-starter with excellent writing skills and a meticulous, uncompromising eye for detail. By participating in the product management and user experience workflow, your daily tasks will include: product uploads, data entry, maintaining and improving site navigation, and sales analytics reporting using various technologies.

Working alongside our founders, you will have the opportunity to gain a solid understanding of all facets of the company and directly contribute to the overall look and feel of the website. You will be on the front lines of a fast-paced and growing team in an innovative and entrepreneurial environment. Are you ready to dive in?

Responsibilities:

Support site management with all aspects of the product cycle (product preparation, receipt, and launch) and user experience (ease of navigation and path to purchase).

Upload new and edit existing products. Navigate product to all relevant categories. Make the customer experience of browsing through our store easy, convenient and impactful.

Assist in managing site content and merchandising. Coordinate product placement, visibility of key items and execution of promotions.

Analyze sales, conversion and campaign executions using various reporting technologies.

Understand and promote best practices in content strategy, SEO, usability, branding and marketing.

Maintain knowledge of competitive and complementary products and experiences to provide solutions for current site enhancements and future developments.

Monitor, review, and maintain #tuckernucking social fan gallery daily and help approve photos as well as assign to the appropriate products.

Qualifications

You are a college student or recent graduate who is passionate about e-commerce.

You are a self-starter, creative thinker and problem solver.

You are a proactive team player but also have the ability to work independently.

You have a solid eye for detail and great taste for aesthetics.

You pay acute attention to detail, accuracy, and organization.

You possess strong, well-formed opinions about what makes for the best online shopping experiences and are knowledgeable of competitive and complementary products and experiences.

You are an excellent writer with the ability to effectively communicate across multiple platforms: phone, in-person, email, social media...etc.

You have the ability to work well under pressure, handle multiple and competing priorities, and adhere to deadlines.