In this video we show you how to clear the refrigerator defrost drain tube.Often times the defrost drain tube will get plugged. When this happens on a top mount freezer water will back up from the drain tube causing water to run into the refrigerator section.

In the video show you how to do the repair on a Roper RT18DK refrigerator made by whirlpool.

Make sure you disconnect the power to the refrigerator before you start.Also make sure you take a hot glass of water and run it down the drain to make sure it is clear and clean before you put everything back together.

My mother has a Whirlpool refrigerator. It has the freezing compartment on top. She is having a problem with water pooling in the back floor of the freezer and preventing draining.

Once every month or two, I have to remove the plastic bottom of the freezer and with the help of a hair dryer, loosen and remove the ice. Just like in your video. Then it's good for another month or two.

When this ice forms, it then begins to drip into the refrigerator.

I know about clearing the drain and I do that, but this ice seems to form before it has a chance to drain from the freezer. Any help would be appreciated.