Re: Distribution List problem Outlook 2000

1. do the messages get returned? or
2. do the recipients receive only the text? or
3. do the recipients receive gibberish attachments?

Suggestions:

1. We have had a small but growing number of errors from the recipient's mail server stating that an attachment could not be sorted out from the text of the message ("conversion failed"). With OL2K configured for "Corporate Workgroup" mode, we open the Options dialog, click Internet Email, and change the encoding to Base64, and this solves the problem.

2. Hmmm...

3. This can occur when addressees are configured to always be sent rich text. Two ways to check: (1) create a new message to the recipient and double click her/his address; (2) double-click the recipient's e-mail address in her/his record in the Contacts folder. Try turning off rich text if you find it.

Re: Distribution List problem Outlook 2000

Actually, I use only PAB, and it has a checkbox for RTF. Since I upgraded to 2000, I haven't noticed it getting set inadvertently, although it sometimes happened when I used the right-click-add-to-PAB in 97.

Also, on second thought, I think I mixed up my scenarios 2 and 3 in my original message. RTF messages did lose their attachments for some recipients, maybe before Outlook became so dominant.

Re: Distribution List problem Outlook 2000

[img]/w3timages/icons/cool.gif[/img]When I get failed mailings from one of my lists, I find that it's always the people with off-beat ISPs who have restrictive limits on attachment/mail sizes, or who have AOL and the attachments get "converted & perverted".