Chrome extention is empty

Trying to include a member of the family. It's not going well She's got a windows laptop with Windows 10 (fully updated, including latest .NET) and using Chrome as her primary browser. I installed 1Password for windows and the chrome extention and I have gotten it to save some login items (they are in the windows app), but the Chrome extention is completely blank. Searching in all vaults provides nothing, choosing the personal vault (where the login items are stored) and it shows nothing. I've tried to reinstall the extention but no luck.
She's also using an Android smartphone (see other thread I created), but it's on Android 4.4.4 which isn't supported.
Yes, I guess I should've checked for all that before I started what I thought was going to be 20 min. and done, but I must say I expected Windows 10 and chrome support to have been fully implemented long ago.

Comments

Can you check the URL of the saved Login items in the main 1Password window, does it match against the URL of the site's login page?

Right now, 1Password mini will not show all items, it only show items that matches the domain and searching is limited to found items, it is not going to search for all items. If you want to search the database, you can press Control + \ twice to switch to the database search.

For 1Password mini to show the items, you must be on the site's login page first before invoking 1Password mini to fill.

All of this will be improved for sure but it is not going to be a quick fix, we're making progress weekly but it is going to be a while before 1Password 6 Beta matches the feature set of 1Password 4 for Windows or 1Password 6 for Mac.

Just a FYI. I haven't forgotten about this, it has just been a few busy days, so haven't had time to respond. I certainly want to get this 1Password to work and while I don't have daily access to the windows machine I tried setting up this past weekend, I do have a Windows machine running in a VM on my own Macbook, so I can test it there instead. I rarely use that Windows VM, but I'll try installing it there and see how it goes.

I want to mention one thing, we've shipped an update that will load all items by default after unlocking 1Password mini now and in the latest update, we've shipped the first iteration of the password generator for 1Password mini, which will get more design changes very soon.

We're still working on making it smarter to filter to the site you're on when you unlock 1Password mini, so it can fill automatically or show you the list of matching Login items. For now, you do have to unlock, dismiss and open 1Password again to see that list.

Okay, running a Windows 10 VM in VirtualBox on my Macbook. I have just installed Chrome, installed the beta Windows client and logged in using my family account. I then installed the beta Chrome browser extension from the Chrome webshop.
I first thought it didn't work at all, but then I loaded another site in the browser and I was able to use it to login. That was odd I thought and had a look in the Windows app and noticed it had only sync'ed 4 items?!

Do you still have that .agilekeychain/.opvault file via Dropbox? 1Password 6 can open that file as read-only vault and you can then migrate it to your Personal vault stored in the 1Password.com account.

Yeah, got that one still. I found another way to transfer it though by using the share option in the OS X app. Everything is now moved to my personal vault in my families account.
I tested it out on the Windows 10 VM I got running and it works, though not all the time. I tried to logon to a site that uses Disqus for comments and that wasn't possible with the Chrome extension.

That's great news, I'm glad you got it working there now. Let us know if you have any other issues with 1Password 6 Beta.

Disqus is a weird one, sometime it opens up in a limited window that doesn't give 1Password the URL information to find the right item to fill. If you right-click into the login form for Disqus and select 1Password, does 1Password mini pop up with an item for you to fill?

If you log in on Disqus.com instead, it should work to remain logged in for other sites.

@jramskov: It really depends on the browser mainly, but some sites will flat-out serve different pages based on the user agent, so the OS can indirectly be a factor as well. Obviously you can't easily get the URL of the popup itself in these cases, but if you can give us the URL of the page that reads to it and any other relevant steps, we'll be happy to investigate further to see if there's something we can do to to make 1Password more usable in these situations. With the new 1Password Windows desktop app though, a big part of that will be just improving 1Password mini to make it easier to work around situations where 1Password is limited by the way a site is coded. We love a challenge though.

The next update coming soon will have some nice improvements, it will show you the Login items right away after unlocking 1Password mini and a polished Password Generator for the 1Password mini.

As for the roadmap, we don't have a public one but the first goal is to get the first stable update out soon for our 1Password.com customers and keep improving 1Password weekly. There's a long list of improvements planned just for 1Password mini; adding support for credit card/identity filling, adding item's details viewer/item editor, category views and so much more.

If there's something you'd like to "vote" on for the next feature you want in 1Password 6 for Windows, let us know.

Sounds good to me. I just want it to be an as close as possible replica of the MacOS version I must admit that I was suprised it wasn't available already as Windows isn't exactly a new OS

Anyway, it sounds like I can soon move the family member to 1Password. A quick confirmation question: Even though I/we have a family account, the family member using an Android 4.4.4 device (not supported by 1Passsword families) can simply use 1Password "the old way"?

I must admit that I was suprised it wasn't available already as Windows isn't exactly a new OS

1Password 6 for Windows is a new codebase, we had most of this available on Windows for a long time via 1Password 4 for Windows. The other platforms didn't have to do a new one, they were able to rebuild/iterate the existing codebase to support the new 1Password.com subscription (also relatively young for us), we couldn't with the much older codebase in 1Password 4. macOS and iOS uses a unified codebase and has the largest engineering team because that's where we started out from.

Even though I/we have a family account, the family member using an Android 4.4.4 device (not supported by 1Passsword families) can simply use 1Password "the old way"?

If you're syncing via Dropbox, you can still use it yes but you have to manually migrate any changes to your 1Password account.