My first job was helping my dad landscape in the summers, and although he violated many a child labor law (totally kidding Child Protective Services—I was 16, able-bodied and got a free lunch every day), he allowed me to wear whatever I wanted. A t-shirt and shorts? Don’t mind if I do.
During my stint as a waitress, I wore khaki pants and a black shirt. The shirt was great, but the khakis were a...

Integrating a Revenue Management System into Your Operations: Managing the Human FactorWhen it comes to setting rents, human input based on first-hand market knowledge is invaluable. But some feel that a subjective approach to multifamily pricing is no longer adequate in today’s times of advanced technology. Revenue management systems for the real estate industry have surpassed people power when...

Last fall, I became the manager of a 156-unit community in Avondale Estates, Ga. Our community was built in 1984 and it has its challenges, but it also has a lot of potential as an older and more established community in the metropolitan Atlanta area.
As Manager, I have a charge to make myself available to over 300 residents. I’m the only one in the office to answer calls, schedule appointments,...

Learn from owners/managers and thought leaders about how to leverage rental payment history to improve screening processes in the NAA Education Conference session Dr. Jekyll and Mr. Hyde? Rental Payment Data Helps Identify the Best Residents.Based on new data on the NOI impact of current rates of rent default in the multifamily industry, renters are a higher-risk group than the overall U.S....