Hello, I'm a doctor and did some time ago a form in google docs to keep organized list of all the surgeries performed. The problem is that the form was locked and the claim was that I had violated one of Google's terms of service, but I have no idea

Hello, I'm a doctor and did, some time ago, a form in google docs to keep organized a list of all the surgeries performed. The problem is that the form was locked and the claim was that I had violated one of Google's terms of service, but I have no idea what I did wrong and why the form was locked. The most serious is that now I can not access the data i've stored. I've asked for a review but nobody answered. How can i recover that data? Can I rely on google docs for important issues like that?