There never is a dolly available to use. I had to leave several times without being able to complete my goals.
HAVE DOLLIES AT HAND FOR PEOPLE TO USE

Staff

5.0

Cleanliness

3.7

Expectations

2.0

Satisfaction

2.0

Recommend

4.0

5.0 out of 5 stars

By John

Surprise, AZ

June 24, 2015

Keep up the good work

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Sean

Chicago, IL

May 27, 2015

It's great

Staff

4.0

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sharron

Chicago, IL

April 30, 2015

Positive and easy process. I have never used a storage facility before. I would recommend your facility to others.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Stanley

Chicago, IL

April 30, 2015

I was very pleased with the staff who was very friendly and helpful in helping me to select the right size storage space for me. They even explained the benefit of me earning a free month of service on the storage space that I'm using. It turned out fine, the worksite is easily accessible and the security system is just fine.

Staff

4.8

Cleanliness

4.7

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Philip

Oak Park, IL

April 23, 2015

The staff at Uncle Bob's was very helpful and accommodating to us. We needed a place to store most of our belongings after a fire and the assistance we were given was truly helpful.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Tennille

Chicago, IL

April 20, 2015

The employees that I met were Monica and Lawrence. They both were very nice and helpful. I'd definitely recommend this facility to friends and family. All of my questions were answered.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By James

Chicago, IL

April 3, 2015

Lawrence is one the most professional people I have met in all my seventy years he was not only helpful but went out of his way to help, when he saw me on the monitor he met me half way with the cart I needed, you have found a real dedicated person in Lawrence I can't think of a better person you could have in that position.
Keep up the good work

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Javier

Chicago, IL

January 22, 2015

It's a great places very happy

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Javier

Chicago, IL

January 22, 2015

It's a great places very happy

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Maggie

Chicago, IL

December 30, 2014

The gentleman that service me was the greatest he was not only professional he was nice and firendly to talk with, as a single women you want to feel safe around a stronger in a place like a storage busniness, and I was just that safe. So let him know that I have told others about your company in hopes they will come and have thier things stored safe with you. Thanks!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Patricia

Chicago, IL

November 27, 2014

Just Thank You.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Nedra

Chicago, IL

October 28, 2014

I was worried about where i would be able to store my items and could i afford it. I spoke with a gentleman name Chris who was extremely helpful to my situation. When I came to the office Lawrence was straight to the point and reassuring. Thank you all so much!!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Valdemar

Oak Forest, IL

August 9, 2014

Sara and Lawrence were great. I have used other storage companies before and none compare to Uncle Bobs. Anything I needed was taken care of right away. I was extremely happy with my experience with Uncle Bobs.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Mercedes

Oak Lawn, IL

June 29, 2014

Your service was impeccable, Sarah... The lady that work there, took customer service to a another level!!! Thank you so much, you just don't see this type of service everyday. Uncle Bob's the best!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Levar

Chicago, IL

June 4, 2014

Need more dollies

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.3 out of 5 stars

By William

Chicago, IL

May 29, 2014

Everything worked out good.

Staff

4.5

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

3.8 out of 5 stars

By Rhonda

Chicago, IL

May 29, 2014

I just feel you shouldn't have to pay for an entire month of service if your are not storing for the entire month it should be prorated

Staff

4.0

Cleanliness

4.0

Expectations

3.0

Satisfaction

3.0

Recommend

5.0

5.0 out of 5 stars

By Mark

Oak Park, IL

May 29, 2014

associate was very courteous and knowledgeable.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Josue

Chicago, IL

May 23, 2014

The renting process was smooth and quick. The online pre-application procedure made everything even faster. Great service at the door. Thanks.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Valerie

Oak Park, IL

April 28, 2014

make parking more accessible by front door

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Carlos

Chicago, IL

April 25, 2014

Lawrence the manager represents your company in the best light. Very professional and overall great personality and helpful every second of the way.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Anonymous

Chicago, IL

April 25, 2014

your employees where very helpful... other places i have been too treat you like a machine ... ( can;t realy say. Also ,,,,i liked your rate and hope it will stay the same for some time!!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.1 out of 5 stars

By Christopher

Cary, NC

April 2, 2014

Process was painless, the facility was secure and clean, and the value was good.

Staff

4.0

Cleanliness

4.3

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

4.7 out of 5 stars

By Michelle

Tucson, AZ

March 26, 2014

Everything was as I imagined it would be.

Staff

5.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Max

Chicago, IL

March 26, 2014

Lawrence could not have treated me better!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Hillary

Chicago, IL

March 26, 2014

I don't remember his name, but the employee was extremely helpful and welcoming, and the whole space was neater and cleaner than I've even seen a storage facility. I was apprehensive about renting storage, but after my first tour I felt very good about the whole thing. Thank you!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By David

Chicago, IL

March 26, 2014

the only problem I had was that you guys have a sign posted that carts are available but I didn't see any around

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sheree

Chicago, IL

March 8, 2014

With this being a family move that was necessary Sarah made the storing easy for us even took time to explain added questions we had about boxes and using the wardrobe.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Cheryl A

Chicago, IL

March 1, 2014

Your staff, whether on the phone or in person, are always very pleasant and seem genuinely happy to try to help with any request. Thank you

Staff

5.0

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

2.9 out of 5 stars

By Louella

Chicago, IL

February 28, 2014

The place is very well kept and the initial gentlemen who signed me up was excellent, but the lady who is now in the office on north Austin is not a good person to have in the office, even if she is the owner or his wife, i don't care she was rude and she lied but hopely i will be leaving soon. The facility is very nice and in general the place is a very nice place to store your items...

Staff

3.3

Cleanliness

5.0

Expectations

2.0

Satisfaction

2.0

Recommend

2.0

5.0 out of 5 stars

By Kumaran

Oak Park, IL

February 28, 2014

The manager was extremely friendly and made the process of renting an unit very easy. He was a pleasure to do business with. The storage unit is clean with easy access.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By L'Tanya

Broadview, IL

February 24, 2014

great place

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Doris

Oak Park, IL

February 23, 2014

Would like to see more carts available and have a check-out and check-in system.

Staff

4.7

Cleanliness

4.3

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Melvinia

Oak Park, IL

February 20, 2014

I'm grateful for the management at the Austin Avenue location because Lawrence is so so helpful. I really Appreciate him and his Great Customer Service Skills!!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Stan

Chicago, IL

January 22, 2014

always helpful and professional

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Thomas

Lacon, IL

January 1, 2014

I do very much like the indoor facility where I keep my things. I have been with you for years now, and will most likely continue to rent, provided the rent does not increase to the point I will need to seek out other facilities. Thank you for your consideration.

Staff

4.8

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Linda

Chicago, IL

December 18, 2013

Storage carts aren't available anymore. This is such a disadvantage to go to the office to request a cart. I suggest, rent them out,when returned, refund my renters fee.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sheila

Chicago, IL

November 23, 2013

Excellent services.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jasmine

Oak Park, IL

October 24, 2013

Even through the transition the staff was helpful and informative. They always were friendly, prompt and helpful.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Monique

Bellwood, IL

October 24, 2013

Best storage I have ever rented

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

40' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 40' moving trucks.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Chicago

Running out of storage room for your valuables? Want to help make sure they survive a snowy, wet Chicago winter? Uncle Bob's Self Storage can help. Choose from a variety of unit sizes, some of which are climate controlled. Our storage facility is located on North Austin Avenue, just off West Dickens Avenue near Aiello Park.

Serving the Communities of:

Cragin, Elmwood Park, and Oak Park
60302, 60707, 60651

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!