How happy are you with your results?
Did your results meet or exceed your expectations?

(5)

Medical Skills, Techniques & Knowledge:

Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?

(5)

Accessibility:

Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?

(2)

Personality:

Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?

(4)

Office & Support Staff, Nurses:

Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?

(2)

Appointments, Waiting Time:

Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?

(7)

Price:

Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?

(2)

Office & Surgical Facility:

Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?

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