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Job description

The Customer Solutions Analyst will be responsible for working directly with customers to understand and analyze their problem, working with a solutions architect to define the optimal solution, managing the solution through development and implementation, and maintaining a relationship with the customer by providing updates and walkthroughs as needed.

Description:

The role will be responsible for working directly with customers to understand and analyze their problem, working with a solutions architect to define the optimal solution, managing the solution through development and implementation, and maintaining a relationship with the customer by providing updates and walkthroughs as needed. The Consulting Analyst will be guided by the Company's Modeling process, which will help ensure that engagements run consistently, smoothly, and focus on accelerating business value to our customers.

Customer engagements will involve the analysis of specific business problems, which may span multiple divisions and involve several sources of data, including which include business databases, log files, and/or documents. The Consulting Analyst is not expected to be a domain expert in every engagement area, but will need to perform preliminary research to have a general understanding of the problem domain, so that they can provide intelligent suggestions, with a vision of the big picture, as our customers often focus on the immediate problem without seeing how things connect together.

Throughout the solution development process, the Consulting Analyst will need to work with multiple internal teams to ensure that the project is completed on time, while meeting/exceeding expectations of the customer. This requires elements of project management to schedule meetings and time of shared resources.

This is a role that inherently deals with ambiguity, so the Consulting Analyst must be comfortable working with a standard framework, but willing to proactively learn and help move projects forward even when dealing with uncertainty.

Position Based in Houston, TX but must be able to travel depending on the customer location, travel up to 65% may be required.

About you

Qualified candidates will have:

Successfully demonstrated solution design with multiple teams and stakeholdersA skill set in data modeling including data transformations, joins, queries primarily for data reporting, BI, analysis or integration projectsProgram management capability is required to define the customer solution, and to manage several projects simultaneouslyPassion for solving complex business problemsStrong written and verbal communication skills are necessary to participate in customer workshops, and to translate the project requirements to internal teams

Required:

A., B.B.A. or BS in Information Systems, Information Management, Math, Economics, Engineering, Statistics or a related field2-5 years of experience as analyzing complex business problems and defining effective customer solutionsDemonstrated success as a Project Manager in IT Data projects for the Oil and Gas industryExperience working with multiple teams for a final deliverableInterest in machine learning and data science

Preferred:

Experience working directly with external customers is heavily preferredKnowledge or experience with SQL or another query languageAbility to mock up reports/user interfacesExperience with Tableau, PowerBI, or other BI toolsWorking knowledge of statistics and experience with software such as R is desirableProgramming abilities such as Python, Java, etc… are desirable

What we offer

Brunel Energy provides specialist personnel to the international oil & gas, petrochemical, power generation and construction industries. Our clients are predominantly major operating companies and international engineering or construction companies. Through a network of 40 offices in 5 continents (Europe, Americas, Asia, Africa and Australia) we currently second over 8,000 Technical Engineering Specialists to the largest multinational Oil & Gas Companies and major EPC Contractors, through well-established global supply agreements.

Compensation:

Full Time;

Competitive wages and benefit package.

About us

Our Client has pioneered the a knowledge-centric technology that has been developed over the past 4 years, while solving the most complex operational challenges of Global Fortune 500 industrial companies. Their Platform turns human expertise and data into digital knowledge for employees to make better and faster decisions.

Their Knowledge Platform expedite extracting knowledge from data silos and information sources, to reveal their relationships in the context of optimizing assets and processes.

Their Global Fortune 500 customers, GE, Chevron, Maersk, Saudi Aramco and Shell are increasing profitability by accelerating digital transformation with digital knowledge. This digital knowledge enables employees to make thousands of decisions that optimize key assets and workflows, 3 to 10 times faster than alternative solutions.