Location

Happening at all Gap, Gap Factory, Banana Republic, Banana Republic Factory and Old Navy Stores in the United States and Canada

Applicable to regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta.

In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and today we're the world's most iconic American brand.

We're represented in more than 1400 stores in over 40 countries, and online. Our unique aesthetic is optimistic cool, elevated American style. We believe in staying true to our heritage while creating what's next.

Don and Doris Fisher always wanted to "do more than sell clothes," and today we're leaders in employee volunteering and social impact.

If you're full of ideas, if you want to work with phenomenal people, and if you think we should leave the world better than we found it, we'd love to meet you.

OVERVIEW

As the Specialist, you are responsible to support the management team to perform -functional tasks as assigned; guiding work, while supporting a positive work environment. Specialists will act as a mentor and role model to other associates to support service behaviors and the execution of tasks in specific areas of expertise. You contribute to a high performing team and consistently deliver a best-in-class customer experience. This role will be focused on connecting with employees and customers to ultimately assist in achieving store performance goals; including meeting the sales budget, building market share, as well as other Company-wide defined goals. As an important part of the Sales Associate team, you will reinforce performance expectations by role modeling behaviors and communicating how to achieve the Brand Vision and achieve or exceed the goals / strategies of the store.

ORGANIZATIONAL LEADERSHIP

Guides processes and completes work based on management direction for a specific functional area within the store

Ensures the consistency of operational processes and execution

Assists the management team to achieve performance goals and execute standard operating procedures

Contributes to the creation of an effortless service culture, delivering best in class, on-brand experiences, exceeding customer expectations, building loyalty and ultimately increasing market share to drive our profitable top line growth

Upholds the commitments to the company's processes, values and Code of Business Conduct

KEY RESPONSIBILITIES

Supports the store management to ensure work tasks are completed in a timely and efficient manner

Executes initiatives designed to drive customer satisfaction and business efficiencies

Provides Support in execution of marketing and visual presentation to promote sales

Reads communications and interacts with store management to be knowledgeable of all current initiatives, priorities and business metrics

Serve as a Brand Ambassador to achieve priorities in store, with customer as the primary focus

Mentor and train individuals; provides on the job training to associates sharing a higher level of knowledge of product and processes

Takes action based upon direction from Leader on Duty and collaborates effectively with employees

Collaboration & Influencing – responds to employees and customers to assistance; support where a need is identified

Trust & Honesty – Acts in line with values and guiding principles

Customer Impact – Has responded to customers with a sense of urgency and utilized a basic understanding of customer behaviors to identify when a customer may need additional assistance

Demonstrated interest and initiative to develop skills and improve capabilities

Team-oriented, approachable, respectful and is looked up to as a role model of the brand

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In 2016, Gap Inc. was named one of the Best Places to Work by the Human Rights Campaign for the thirteenth consecutive year and was the sole winner of the Catalyst award for equality in the workplace in 2016.

2200 TANGER BOULEVARD

70737

High School Diploma or equivalent experience preferred

1-2 years of retail experience preferred with a minimum of 6 months Gap Inc. experience

Ability to maneuver around sales floor, stock room, work with and around cleaning chemicals, and lift/carry up to 30lbs.

Ability to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts

Useful Links

About Gap Inc.

Gap Inc. operates Gap, Banana Republic, Old Navy, Intermix, and Athleta brands—offering quality clothing and accessories for men, women, and children on an international scale.

Meet employees

Meet Some of Gap Inc.'s Employees

Dan L.

Director Of Merchandising, Gap

As Merchandising Director of Men’s and Women’s fitness, Dan lets customers take the lead on GapFit’s collection. He's involved in many fashioning functions, from detailing design to sampling, swatches, selection and clothing production.

Elise P.

Manager, Corporate Strategy & Business Development, Gap

Elise identifies growth opportunities, new products, and new customer bases. It's her responsibility to keep Gap Inc. at the forefront of industry innovations.