Ambucor service boasts an average interrogation compliance rate of 85 percent for actively monitored pacemaker and ICD patients

May 8, 2015 — The ScottCare Corp. announced it will highlight Ambucor, the company’s employable labor service division for CIED monitoring, at the 2015 Heart Rhythm Society Scientific Sessions in Boston, May 13-16.

Based in Wilmington, Delaware, Ambucor personnel monitor patient device activity 24 hours a day, 365 days a year, working as employees under the direction of healthcare providers and following mutually agreed upon policies and procedures.

Ambucor customers demonstrate notably high remote interrogation compliance for implanted devices. In 2014, Ambucor achieved an average interrogation compliance rate of 85 percent for actively monitored pacemaker and implantable cardioverter defibrillator (ICD) patients. Actively monitored patients — those who were interrogated at least once during the year — accounted for nearly 80 percent of all patients. In comparison, one recent independent study indicated an industry-average interrogation compliance rate of 65 percent for actively monitored patients, with less than 50 percent of all patients being actively monitored.

Eileen Paris, R.N., a device nurse with Cardiology Physicians P.A. in Delaware, said initial connections for device implants are documented by Ambucor in less than two days. “Ninety-eight percent of my remotes are returned within 48 hours thanks to the Ambucor team,” she said. Such compliance success has enabled customers to vastly improve patient care without increasing the burden on their existing staff.

Ambucor’s remote CIED patient data management is commonly facilitated through the use of ScottCare’s OneView customer relationship management (CRM) software, which automates transfer, capture and reporting of remote and in-clinic ICD, pacer, ICM and ILR interrogations for all major device vendors.