We hope you will love your new things but if you don’t, you are welcome to return your items free of charge. Here’s how to do it:

To a Store
Bring your items and proof of purchase into store within 28 days from the day your parcel arrives, for a full refund via the original payment method.

By Post
Please send your return by post or courier within 28 days from the day your parcel arrives for a full refund via the original payment method.

Paypal Refunds
You will need to return your goods by post, if PayPal was your original payment method and you would like the refund back to your account. If you make your return to a store, we will only able to give you a House of Fraser gift card to the same value. You'll still have 28 days to return.

International Returns

Please note: if you return your purchase to us from outside of the UK, it will be at your own risk. We cannot accept any responsibility for items lost or damaged in transit. It is your responsibility to pay any delivery charges, duties and taxes incurred to return your purchase.

Product Description
The Lapal jacket is a longer length soft
down filled jacket inspired by Transglobe expeditions to the north pole. This style fuses together fashion with performance. This jacket protects and insulates while maintaining the signature Henri Lloyd design aesthetics. ...

Product Description
Therma-Tour zip jacket is ProQuip?s latest innovation in
windproof golf clothing and combines a lightweight quilted polyester outer shell with ultra-warm Thinsulate lining. The sleeves, back and side panels have been made with a power stretch fabric that responds ...