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Infopackets Reader Steve G. writes: " Dear Dennis, Thank you so much for your article on How to Disable Full Screen Popup Ads in Android ! Lately I have been inundated with full screen ads appearing on my smartphone and I have no idea where they are ... coming from. I tried your suggestion in the article, which says to wait for the full screen ad to appear, then press the app button on my phone to see where the ad is coming from. The problem is that these full screen ads don't have a title, so unfortunately I can't tell where the ad is coming from. You also suggested using a firewall but I am not ... (view more)

Infopackets Reader Sam G. writes: " Dear Dennis, I work from home and also own an Android smartphone, which I use to communicate (via text messages) with friends and family. Because I am home all the time, I use WiFi on my phone instead of data. ... Therefore, I purchased a very cheap 'pay as you go' data plan for when I'm away from the office. The problem is that my data is being eaten away by apps on my phone whenever I'm on the go. I have tried disabling 'background data' on my Android phone to limit which apps can use data, but this is incredibly time consuming because each data permission is ... (view more)

Infopackets Reader 'Emmy-Lou' writes: " Dear Dennis, I am having trouble accessing eBay. The error message I get is: 'This site can't be reached. The connection was reset.' Other times, it is 'This site can't be reached. eBay unexpectedly closed the ... connection'. On the page with the error message, it says to: 'Try: Checking the connection, checking the proxy and the firewall, and Running Windows Network Diagnostics'. The official error message is ERR_CONNECTION_RESET (but sometimes it is ERR_CONNECTION_CLOSED ). Can you help? " My response: Troubleshooting this error message can be rather ... (view more)

Several Google devices such as the Google Home and Chromecast appear to be causing temporary WiFi outages on home routers. Google says it's working on the problem, but some critics believe it's a design flaw rather than a bug. Originally it appeared ... the problem was specifically restricted to one gadget, the Google Home Max, and affected only "Archer" brand routers. However, later reports have identified the problem in other models of the Google Home smart speaker, along with the Chromecast range that 'casts' Internet audio and video to a television set. WiFi Dropping Out Reports ... (view more)

One of the key security protections in WiFi has a serious vulnerability, a researcher has revealed. The exploit has to do with the protocol "WPA2" - currently considered the most secure protocol commonly used on WiFi routers and hotspots. Here's ... what you need to know about the WPA2 exploit. What's the problem and what does it affect? Security researcher Mathy Vanhoef has published a demonstration for what he's called "KRACKs," short for key reinstallation attacks. That's a way of exploiting a weakness in WPA2 (WiFi Protected Access II), the security system that is most ... (view more)

Microsoft wants to use unused TV frequencies to provide Internet service in rural areas. It believes its size could help bring down the costs of the technology. The system is known as white-spaces technology and uses wireless frequencies that are in ... the band reserved for over-the-air TV broadcasts but aren't currently being used. While Microsoft plans to use some of these frequencies, it wants the government to reserve at least three frequencies in each local area for use with the technology. (Source: nytimes.com ) Tech Works Like WiFi In principle, wireless Internet signals can be sent ... (view more)

Netgear is launching its own take on a multi-router system in order to improve WiFi across an entire home. It's not a new idea, but Netgear says its tweaks should give it a significant edge over rival setups. The logic of Netgear's Orbi and similar ... systems is that a single wireless router isn't always enough to cover an entire home adequately. Wireless signals can be weakened by passing through walls and floors, as well as being affected by metal such as pipe work. While that problem has always existed, it's become more noticeable as demand for high-bandwidth activity such as ... (view more)

Are smart devices a security risk? Security firm Rapid 7 seems to think so. According to the researchers, a range of Internet-connected light bulbs had at least nine security flaws. While the potential consequences are hardly life or death, it could ... be a blow to the concept of smart devices in the home. Osram's Lightify range of light bulbs lets users control lighting via a smartphone or tablet app. The idea is partly to allow more precise controls, such as dimming a bulb or even changing its color, and partly to allow users to remotely access the lights. For example, if a home owner is ... (view more)

Infopackets Reader 'Sisi' writes: " Dear Dennis, After I upgraded to Windows 10, I can no longer connect to my wireless network. However, when I connect my laptop to my router using a ethernet cable, it works fine. How can I get my wireless network ... to work again? " My response: There's a lot of reasons that the WiFi won't work after upgrading to Windows 10. The top two reasons are that the driver for your wireless network adapter needs to be updated, or it's possible that Windows 10 does not support your wireless adapter. With that said, I'll describe a systematic approach to resolving this ... (view more)

Infopackets Reader Sonja S. writes: " Dear Dennis, I have a very perplexing question that has been bothering me for the last little while. For the longest time, I have been using an app called ES File Explorer for my Android smartphone, which allows ... me to connect to a shared Windows folder on my Windows PC using my WiFi connection. However, it appears that ES File Explorer now contains a bunch of bloatware and is constantly scanning my SD Card, and alerting me of programs 'requesting sensitive information'. I was wondering if you can tell me if there is another Android app I can use to share ... (view more)