PaymentWe accept all major credit cards including VISA, Master, AMEX, Discover, and PayPalCalifornia Ship To Address will be automatically billed for 7.5% Sales Tax in the transaction. Please contact us if there is any exceptions

Shipping
Items will only be shipped to lower 48 states. If your shipping address is in
Hawaii, Atlantic, Alaska, and Puerto Rico, please contact us for a detail
shipping quote.

Most of the products will be shipped by FedEx, UPS, or USPS. Please open
the box and inspect right away, and make sure all items are included within the
package and there is no visible damage before you sign for the package. If
there is any visible damages on the item please refuse
if it’s not acceptable, or mentioned shipping damage next to your signature and
contact us for further instructions.

Large
equipment will be put on pallet and ship by freight. If your order is going tobe shipped by a freight company, a PRO# will be
provided AFTER the order is picked up from our facility. It is the buyer’s
responsibility to check the tracking number for delivery status. Please contact
the freight carrier to confirm delivery appointment (2
hours window) at least 1 day prior to delivery date, and be sure to be
available at delivery location during the drop. Freight company WILL charge
redelivery and it is the buyer's responsibility to cover the charge if a miss
delivery occur.Shipping
cost is for commercial address ONLY. An additional $60 will be charged if
shipping to a residential address. Liftgate is NOT
included.

Please
fully inspect the unit before you sign the bill of landing. If there is any
visible damage on the merchandise, you may refuse the delivery on arrival. If
you chose to sign for a damaged merchandise, please make sure to notify the
driver and make a note on the bill that the product was damaged on arrival, and
take photos of the damaged cargo while driver is still at sight. If you signed
the bill without making any notes on damages, it will be difficult to file a
claim in your favor. Kitchen of Glam does not take part of the mistake later on
any damage was to be found. For more detail on shipping policies, please visit our shipping &
delivery guidlinehttp://www.kitchenofglam.com/articles.asp?ID=57
Please contact us if you have any question!

ReturnThe item can be return if it is 100% brand new, never use, and received within 3 days. And we will charge 30% Restocking fee unless we send out the wrong item. The buyer WILL BE responsible for the shipping price from their end to us prepaid, and the shipping price we have prepaid to ship to the customer at the first place. Even if an item is a free shipping item, we have prepaid the shipping and the customer needs to be responsible if the item needs to be returned.