Free Malware Removal Forum

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My Windows 7 system was working fine. Now whenever I try to run any media file, the WMP app says that I am missing Windows codecs and pops up a window for me to download the missing ones. Like another poster to the forum, I noticed it was "Programm Compatability Manager" (with 2 ms). Clicking this link takes you to the totalcodec.com site asking you to pay money for the downloads. An ovious scam or virus. I have used Spyhunter to clean my system.

My nickname is deltalima and I will be helping you with your computer problems.

The logs can take some time to research, so please be patient with me.

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Please note the following:

I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.

The fixes are specific to your problem and should only be used for this issue on this machine.

Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.

If after 3 days you have not responded to this topic, it will be closed, and you will need to start a new one.

It's often worth reading through these instructions and printing them for ease of reference.

If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.

Please reply to this thread. Do not start a new topic.

Remove P2P Programs

I notice there are signs of one or more P2P (Peer to Peer) File Sharing Programs on your computer.

Note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.

Click on start

Then Run

In the open text entry box please copy/paste appwiz.cpl Then click enter.

Press the "Remove" or "Change/Remove"...button to uninstall the programs listed above(in red) and any other P2P you have installed NOW.

Take care when answering any questions posed by an uninstaller. Some questions may be worded to deceive you into keeping the program.

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