Background. In order to enter the free trade area, demands of service quality in dental health are increasing. According to Riset Kesehatan Dasar, percentage of people who received dental care have been increased from 29.7% in 2007 to 31.1% in 2013. Requirements for full dentures have been expected to rise from 54 million in 1991 to 61 million in 2020. One of the dental and oral health services for full dentures in Surabaya, is RSGM-P Universitas Airlangga. Because requirements of medical care have been increased, so the rate of public health services should be enhanced. The way to improve public health service is by knowing about standard of health services. Standard of health services is rated on patient satisfaction with services quality. Purpose. The aim of this study was to determine rate of patient satisfaction with service quality of clinical students in case full denture at RSGM-P Universitas Airlangga (period January 2013 to June 2016). Methods. This study was designed as an observational analytic study with cross sectional and used total sampling which is analyzed quantitatively with questioner and interview to 55 respondents. Result. 52,73% respondents are satisfied with service quality of clinical student in full denture and 47,27% respondents are dissatisfied. The satisfaction rate is influenced by assurance, empathy, reliability, responsiveness, tangible, medical service and professionalism. It is known by value of p < 0,05. Conclusion. 52,73% patients in case of full dentures in Prosthodontics Clinic of RSGM-P Universitas Airlangga are satisfied with service quality of clinical dental student.