We sometimes look at issues but we give a much higher priority to pull request
because it means somebody spent some time hunting for the cause of the problem
and figuring a possible solution.
Odoo enteprise customers may open tickets for bug they encounter on databases
covered by their contract and the odoo enterprise team will quickly
investigate it and fix it if it's a bug (usually the same day sometime it
takes more time when the issue is complex).
It's the same team that process github issues and pull request so the priority
is Enterprise customer tickets, then pull requests then github issues on a
best effort basis.
Of course when an issue is serious, ignoring whoever submitted it, we look at
it promptly.
On 07/29/2015 07:18 PM, Eva Pinter @ xpansa wrote:
> Hi Antony,
>
>
> I totally understand that everyone can contribute to the improvement of Odoo,
> but if you want also to have functional people (like me, I do not write a line
> of code) checking the system and reporting issues, you may also want to check
> what these people have to say.
>
> So, I do not believe that asking for a solution from everyone is the way to
> go. There must be a better way.
>
> Regards
> --
>
> Best Regards,
> Eva Pinter
>
> Sales and Marketing Director,XPANSA Logistics | ERP, BI, E-commerce, Data
> Mining and DMS consulting
> *Xpansa CLOUD | Full Business IT Infrastructure |*
> https://xpansa.com/products/xpansa-odoo-alfresco-bi-saas/
> *mERP |** Odoo Android App | *_merpapp.com _
>
> /// site : xpansa.com
> /// mail : eva.pinter@xpansa.com <mailto:roman.gurinovich@xpansa.com>
> /// phone, IE : +44 (0)7596 40 30 99
> /// skype : epinter
>
>> On 29 Jul 2015, at 01:02, Antony Lesuisse <al@openerp.com

>> <mailto:al@openerp.com>> wrote:
>>
>> The solution is to create pull request telling the issue AND providing the
>> fix. Or to quote linus 'Talk is cheap. Show me the code.' :)
>>
>> PLEASE dont create both an issue and a PR, if you have a patch only create a
>> pr explaining the issue and providing the fix. It's explained here
>> https://github.com/odoo/odoo/wiki/Contributing
>>
>> We mainly process PRs and moslty not issues (unless its a security problem).
>>
>> In 1 year we processed 2516 PRs and there are still currently 438 PR to
>> process (please use the filter from the wiki to get the accurate number).
>>
>> https://github.com/odoo/odoo/wiki