Me: “Well, the part could range anywhere from $50 to $3,000. But again, it all depends on the year, make, model, and what part is broken.”

Customer: “I don’t appreciate being patronized! There is no way that this could cost $3,000!”

Me: “Well, ma’am, it could depending on what the damaged part—”

Customer: “I want to give you a business tip: if a customer asks for a price, you give them an exact price! You don’t give them a ball park figure if they ask for an exact price, and you certainly don’t make up outrageous figures like that. If you expect to stay in business, you should work on being more helpful! *slams down phone*