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The Olympus DSS Player Pro R5.0.14 Patch0003 is now available for download. R5.0.14 Patch 0003 resolves an ‘Unhandled Exception’ error message reported by users in the field. Olympus reports that the issue was caused by memory leak and has now been addressed. The patch can be downloaded from the eDist FTP site or from…

As of September 3, 2013, Firmware v1.20 was made available for DS-3500 and DS-7000 digital voice recorder users. This Firmware provides 1 New Feature and 1 Bug Fix. At this time, I haven’t been cleared to discuss the new feature but I can tell you not to hold your breath. We perform extensive testing on…

Olympus recently released a patch for existing Olympus Dictation Management System (ODMS) Release 6 users. Now available for immediate download, ODMS R6.2.1 includes two primary enhancements and three bug fixes. Windows Server 2012 Support: ODMS R6.2.1 addressed a known issues reported in the field by users working with Windows Server 2012 in a Terminal Service…

Users still working with the Olympus DSS Player Pro R5 will be happy to know that Olympus released a patch on August 20th that resolved a few reported issues from users in the field. For starters, R5.0.14 Patch 0002 addressed an issue that was causing error messages to appear during download using an Olympus digital…

Olympus Released Olympus Dictation Management System (ODMS) Release 6.2.0 Patch 001 Olympus recently released ODMS R 6.2.0 Patch 0001 to address a reported issue that caused an error message to be display while downloading from an Olympus digital voice recorder. As a result, this issue caused ODMS to intermittently fail during the download process. We…

All good things must come to an end and the end for Philips SpeechExec Pro Version 5 was on July 1, 2013 as it is now officially retired from service support. We had a great run with version 5 but there is something so much better now available, SpeechExec Pro Version 7.5. If you are…

Philips SpeechControl v3.2 and Dragon NaturallySpeaking Update 09/2017 SpeechControl version 4.0.400.20 is now available for download from the Philips website. In July of 2013, Philips Speech Processing Solutions (SPS) released Speech Control Version 3.2 Build 320.40. This release includes 3 New Features and 3 Feature Enhancements. The Speech Control, previously known as Device Control Center,…

Get to know the CES Team, below is a short bio for each of the Certified eSupport Team Members. We look forward to serving your Speech Recognition and Voice Processing Needs. Joshua Stewart | Branch Manager Joshua Stewart has over a decade of experience supporting and educating the Voice Processing & Speech Recognition…

Certified eSupport, Corp. is an organization made up of talented engineers, certified trainers, and network administrators. We focus on speech recognition, dictation, and transcription—including software and hardware, in standalone and enterprise implementations. We hold MCSE, MCP, A+, Network+, Healthcare IT Technician, WestLaw Next, and Master HIPAA certifications, and we specialize in healthcare, legal, and corporate solutions.