Unlike "order discounts," where the discount isn't applied until checkout, markdown discounts revise the item to reduce the price. When you mark down an item (e.g. 20%), the item's price on eBay relects the markdown, and the discount will be applied at checkout. When your sale ends, we will mark your items back up to their pre-markdown prices, which may take several hours.

No. This selection does not affect the items included in the offer; it only determines how the offer is worded for the buyer. Items will be included in the sale event regardless of the size of the discount. The criteria for inclusion in a sale event are:

Items must have strike-through pricing (STP), or percentage or dollar discounts

Items must meet the inclusion/exclusion rules selected or be included in the selected SKUs or Item IDs

No. Sale events are merchandising opportunities for already discounted items. A sale event only created through Promotions Manager does not apply an additional discount. If you want to apply a % discount to a set of items, use the Discount + sale event section.

Items must have a Buy It Now option. No Auction types are supported. Best Offer type with a Buy It Now component is supported, but discounts will only be applied if a purchase is made through Buy It Now. Once
the buyer has made a "best offer bid" and that bid is accepted, the item is no longer eligible for order discount offers.

When entering or selecting SKUs for SKU based offers, multi-variation (color, size, style, etc.) items/listings must include the parent SKU ID to be eligible for the offer. Child variation IDs do not need to
be added and will automatically be fetched per the parent SKU ID. If only the child SKU ID is included in the offer, this item will be ignored.

Items with a Minimum Advertised Price, or MAP, treatment (item price is not displayed because it is below the Minimum Advertised Price) are not supported.

In order to enhance the relevance of cross-sold items that are displayed on the Item page, the eBay promotions tool will use an algorithm based on item price, shipping price, and quantity sold to determine the order in which your configured items are displayed. If your items are new and do not have sales history on eBay, the promotions tool will use the order in which you provided the SKUs to determine the display position.

There is currently no way to change the order. The order is determined based on sales over impressions, so the best performers get the prime placements.

Large inventory sets: If offer is a storewide offer or maps to multiple categories, Promotions Manager fetches the other items in the offer for the same category and then displays the item based on popularity (impressions / sales).

Small inventory sets: If the # of eligible items is less than 500, Promotions Manager grabs all of the eligible items and displays based on popularity, e.g. (sales / impressions).

We recommend sellers to break out promotional offers into logical inventory groups that people would tend to shop as a whole. The promotions team is working on improving this functionality.

If you have more than 500 SKUs for the promotion, the best practice is to select items by Store category. You can also create a second Store category for items to be placed in a promotion. If you cannot create new Store categories, you will need to separate the items into different order size promotions.

The total discount from your special offer will be applied to the buyer's order subtotal. The order discount is then itemized across all items (primary and related) applicable to the offer on a cost weighted basis. This is an industry standard that's designed to protect sellers from buyers getting an item for a steep discount when returning the more expensive item. To prevent buyers from getting any discount when returning part of the order and no longer satisfy the discount conditions, you can change your return policy to not accept partial returns.

Yes, Promotions Manager allows you to set offers to activate at a future date/time and specify the date/time when the offer should automatically deactivate. Once an offer is live you can also edit it, put it on hold, or end it prior to the specified end date.

The eBay tool for creating and managing promotions does not currently support the ability to schedule offers to be held or reactivated at a specific time. When you choose to pause an offer or resume an offer, it will take effect within 15 minutes.

You can exclude up to 100 SKUs from a promotion on an item by item basis or by exclusion rule using eBay or seller Store category. This can be done as part of Step 2 of offer creation, "Choose qualifying items for your offer." You would select "Create exclusion rule."