There’s a story going around for the past few weeks about Tesla CEO Elon Musk implementing a solution to the problem of Tesla owners leaving their cars at Superchargers after charging is completed within 6 days of receiving a complaint about it on Twitter.

While Tesla does have a quick feedback loop, whether it’d be through its service centers, or engineers looking through the forums for possible improvements, or even directly to Musk on Twitter like in this case, Tesla does take feedbacks seriously as demonstrated before, but the idle fee wasn’t prompt by the recent complaint on Twitter or Musk’s response.

A French entrepreneur and Tesla owner named Loic Le Meur made the complaint to Musk on Twitter last month:

@loic You're right, this is becoming an issue. Supercharger spots are meant for charging, not parking. Will take action.

In the tweet before the implementation of the program, Musk simply acknowledged the problem and confirmed that a solution is coming, but Tesla owners have been complaining about this for a while and the solution was already in the work – literally for months.

Therefore, while it’s accurate to say that Tesla has a quick feedback loop and that the CEO’s interactions on Twitter are always appreciated by Tesla fans and owners, there’s a limit on how quickly the company can implement a new feature or program and this is a good example of that.