Rare times in local KT. Place your mouse over times and items for time conversions and info.

Welcome to the Webkinz Insider Forum forums.

You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact us.

Hello everyone.
Alright, so I once got the Love Puppy Sofa through trading in the Clubhouse. I had put it in my Foxes room, because at the time, I didn't have a specific place to put it. So I had it in her room and I don't remember doing anything with it. But one day I noticed it was missing. I don't think I traded it, because I think I would remember trading a Love Puppy Sofa. Because I probably got something special for it. But I don't remember trading it!

I know no one got on my account, because nothing else was missing and my password is a very good password. I have not shared it with anyone. I know that. Because none of my friends or really anyone I would tell plays webkinz. So I know no one got on my account and took it, that did not happen.

What do you think I should do? Should I just forget it and just try to make myself believe I traded? Or should I call Ganz and see what they can do? I've never called them and I don't think my mom would for me, because it's just webkinz. If I did call them, would they be able to do anything?

Sometimes objects can disappear into walls, no joke...lol It happened with a family member of mine. One of her vehicles disappeared, and it turns out it was in the wall because it was next to the wall. She had to call Ganz on that one...they found it in the wall.

Also, I would check every single room, unles you've already done that. I was looking for an item not too long ago, and knew exactly what room it was in, but when I looked, it wasn't in there. Turns out I had moved it without remembering I had moved it. I also couldn't find an article of clothing once and found it in a dresser a few weeks later. (Even after I had searched all the dressers, or thought I had. arg! lol

Their number is at the top of this forum, in a blue stickie. It's 1-866-WEBKINZ * 1-866-932-5469, (sorry that's so big, I copied and pasted)

Sometimes objects can disappear into walls, no joke...lol It happened with a family member of mine. One of her vehicles disappeared, and it turns out it was in the wall because it was next to the wall. She had to call Ganz on that one...they found it in the wall.

Also, I would check every single room, unles you've already done that. I was looking for an item not too long ago, and knew exactly what room it was in, but when I looked, it wasn't in there. Turns out I had moved it without remembering I had moved it. I also couldn't find an article of clothing once and found it in a dresser a few weeks later. (Even after I had searched all the dressers, or thought I had. arg! lol

Their number is at the top of this forum, in a blue stickie. It's 1-866-WEBKINZ * 1-866-932-5469, (sorry that's so big, I copied and pasted)

Thank you! I think I am going to call. Though, it was a long time ago. I'm almost positive I didn't trade it. I'm going to call them and see what they say. I did check all my rooms, several times. No luck. My mom is on the phone right now, but when she hangs up, I'm going to ask her to call.

I would assume they do, because I know they aren't there on the weekends and you have to wait for the weekdays. I would assume it's from 8-5, or 9-5. Seems I remember seeing that somewhere on here. It doesn't say in the blue sticky. I would try to call before 4, though, because sometimes some companies close their phones lines a little early, so it's better to be safe than sorry. If you can't call them today, though, because you can't call before 5, you could always try in the morning tomorrow.

I told my mom about it. We are heading out right now, so I can't call now. I'm not sure what time I'll be getting home, but I don't think in time. So I'm just planning on calling tomorrow.
I'm not even sure they'll be able to do anything, considering it is a retired item and they'll probably say someone either got on my account or I traded it. I don't believe either of those things happened. I'm not sure what I think happened. The first thing I thought of was a glitch. Could be, but I don't know. I'm just going to call them and tell them my story and see what they can do. Maybe nothing, but it wouldn't hurt to try.
So when I call that number, will a real person pick up? And what do I say to them?

A real person should pick up. I know that many people have been getting real people instead of a recording lately.
I would tell them what you've said here, that you have misplaced an item, and (I would add) that you wonder if it's a glitch, in a wall, and/or what happened to it? You know it was in that certain room last time you saw it, and you've looked all over your house. Your password is secure, nobody has it/you've given it to noone, so there's no way someone got on through you giving them enough information for that to happen. You wonder if there is someway that they could take a look for you and see if they can find it in your house?
I hope they can find it, let us know what happens with the couch!

WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.