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What Do Our Customers Say?

We love to hear back from customers about their rental experience with us. After every customer returns home from their rental, we invite them to leave a review of their experience and then share these reviews with you here. We hope you find them a useful way of choosing the right options for your car hire. We also ask customers to rate their overall experience using our unique Car Rating.

Check out the reviews below. You can use the 'Filter The Reviews' options to narrow down your search for any other reviews you'd like to read. Choose to filter the reviews by supplier, car type or location or any combination of these e.g. all 7 Seater Minivan's at Orlando International Airport.

Miami International Airport (MIA) on 03 Jul 2014

Hassle free, easy processing, prepaid experience! Loved that I didn't need to pay anything additional at the counter. The ordering details online was accurate and lots of info available. My vehicle was brand new and gorgeous! Only thing I would suggest is that perhaps the rental agent provide SUNPASS as an option or perhaps this can be included as an option online with USCar Hire? Wonderful experience and would use USCar Hire every time!

Orlando International Airport (MCO) on 02 Jul 2014

Third time I've used you and yet again I wasn't disappointed. New self service machines in mco were much much better as well!!
One possible improvement might have been to offer the sunpass thing. I forgot about the toll roads again but thankfully had some dollars. An option to add this would be good if possible.

Orlando International Airport (MCO) on 02 Jul 2014

Alamo were great apart from trying to sell us an upgraded car which we did not need - the midsize SUV was perfect for 5 nomad sized adults. We managed to get three large suitcases in the boot of the Rogue. I would have appreciated some tuition however as I have never driven an automatic before fortunately my other driver had

7 Seater Passenger Van (MVAR)

Boston International Airport (BOS) on 02 Jul 2014

Smooth transaction as always. Used the Alamo self serve kiosk at Boston airport which was easy and took hardly any time. Car rental depot right on airport with plenty of mini vans to choose from. More than happy to use you again.

Orange County Airport (SNA) on 02 Jul 2014

Very straightforward site to use. Booked car within 2 days of pick-up in John Wayne Airport California and process was super simple. No up-sale talk from agent, gold-inclusive package was ideal choice with all insurances and taxes and 4 drivers. Have now booked 7-seater for pick-up at Boston Logan Airport. These prices are always the best prices with the best customer service and prompt service.

San Francisco International Airport (SFO) on 02 Jul 2014

Everything worked like a dream from pick up to drop off, the booking system was easy to use and regular emails and reminders along the way. Also found the app very useful.
A bit of useful info for San Francisco which no-one tells you is what to do if you drive across the Golden Gate Bridge, you know you need to pay a toll, but the booths tell you not to stop, so we just drove through, worrying about being fined, but apparently the car hire company just bills your credit card retrospectively.

7 Seater Fullsize SUV (FFAR)

Fort Lauderdale International Airport (FLL) on 01 Jul 2014

Kiosk at FLL didn't work for me (complained about invalid drivers license number) - but worked for a friend of mine who was there at the same time. Had to use the desk, declined all upsale / fuel / insurance, and got the car swiftly (no queue at desk either). Was a bit spiffed when the Nissan Armada was delivered, but actually bigger and better car than the Tahoe (less mpg, but it's the US so who cares...)

7 Seater Fullsize SUV (FFAR)

Las Vegas Airport (LAS) on 01 Jul 2014

Smooth pick-up (through service terminal at LAS), got exactly the car I liked (rented Full size SUV; Chevy Tahoe or similar and got an almost brand new Tahoe). Had the car for three weeks and would have loved to take it home with me (;-))
Returning the car (LAS) was a piece of cake. Took two minutes with a friendly employee.
So; great experience, both the company and the car!