Contact Us

This field is not required, but depending on your question, we may ask you to provide a photo if necessary.

Step 1

I'm contacting you about...*

Step 2

First, please list your order number*

If you do not know your order number, you must provide either the email used to place the order, or the EXACT billing name. Thanks!

How can we help you with your order?*

Step 3

Please describe exactly what needs to be changed, and include your order number*

Because order adjustments are time sensitive, not all order adjustments are possible. However, we will make every attempt to adjust your order, if possible. Thank you for your understanding

Sorry to hear that. What exactly was the problem? Please include your order number.*

Also include any relevant photos illustrating the problem, if necessary. One of our reps will contact you as soon as possible. Thanks!

Please list the batch number, printed on the bottom of your 180mL bottle*

Some older bottles may not have a batch number, if so, please write "0"

Sorry to hear about that. Why didn't you like the juice? Please include your order number.*

Also include any relevant photos illustrating the problem, if necessary. One of our reps will contact you as soon as possible. Thanks!

There appears to be some confusion. OneHitWonderEliquid.com does not accept payments for declined orders. However, anytime a purchase is made online, or in store, anywhere in the world, banks run "pre-authorization" charges. These charges do not remove funds from your account. Instead, your bank is simply freezing these funds for up to 9 days until it can confirm no transaction was made. These funds will automatically be released to you. There is no action that you, or 1HW, can do to speed up this process. We know it can be frustrating to wait on funds, but this problem is entirely the result of how the world financial systems operate. Thank you for your understanding.

How can we help you with this order?*

Thanks, one of our customer service agents will respond as soon as possible.

Step 2

How can we help you with a potential order?*

How many bottles would you like to order, and what country are you planning on shipping them to?

We will review your request and email you a quoted price. We look forward to speaking with you!

Yes! We ship everywhere in the world with FREE shipping on orders of two or more bottles, even on international orders. We have about a great success rate shipping internationally. If your package does not get delivered, we will attempt a reshipment, or a total refund; all at no additional charge!

However, we recommend all customers shipping to the Middle East, Singapore, and Indonesia to use Priority Mail International. This will not only speed up the delivery time, but it will also insure your package is delivered successfully, with no issues at customs!

If you have any other questions regarding shipping, please tell us.*

One of our customer service agents will respond as soon as possible. Thanks!

Always! You can find new deals weekly by checking out our Deals Page, and by following us on FaceBook & Instagram. Otherwise, use code: FREEMILK to get free shipping and a 15mL sample of the Milk Man with any bottle order.

If you have any questions about our deals, please let us know.*

Thanks! One of our customer service reps will respond as soon as possible. We look forward to speaking with you!

Good question! 1HW does not typically offer sample packs. However, we always include a sample with all orders of Wonder Wire and Apparel. Please leave a comment with your order letting us know what sample you’d like to receive with your order. Thanks!

If you have a question about samples, please let us know*

One of our customer service agents will respond as soon as possible. Thanks!

Step 2

Please provide a photo of your Military ID*

From all of us at 1HW, we can't thank you and your family enough for your service. As a sign of our appreciation, we'd like to offer you a special discount on every bottle ordered. Once we verify your ID, one of our customer service agents will email you your Military Discount Code.

Step 2

What seems to be the issue with another vendor?*

Please list the batch number, printed on the bottom of your 180mL bottle*

Some older bottles may not have a batch number, if so, please write "0"

Please describe the exact problem, and if necessary, a photo.*

Sorry to hear that! 1HW only wants you to have the best vaping experience possible. If you could please describe the exact problem, and if necessary, a photo. One of our reps will contact you as soon as possible. Thanks!

Please describe the situation.*

Thank you for your help. We will try our best to help clarify any issues or concerns you have with this vendor. One of our customer service agents will respond as soon as possible.

Let us know*

Thanks! One of our customer service agents will respond as soon as possible.

Step 2

Great, please fill out our Sponsorship Form. We will review your application, and if we decide to sponsor you, we’ll let you know. Thanks!

Step 2

How can we help you?*

Thanks, one of our customer service agents will respond as soon as possible.