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KB4089848 will not initialize as Shield blocking cycles approximately every 2 seconds. After halting Shield, appears to start downloading. How do i get the upload whitelisted to allow Shield to be enabled? Long file listing ends up in notification on every cycle, but it rolls so fast I can not get a read on it.

Hours after two successful scans had bright red full screen malware with following: "Internet Security Alert! Code: 055BCCAC9FEC"
URL begins: https://muitomasjhs.info/
lengthy string follows above
Phone number to call to request help from Microsoft was (888)374-9888
Normal actions to close ineffective but able to close Chrome from taskbar.
What action is needed to clear and block future infection? If logs are needed will need instructions.