How Should IT Embrace BPM?

What are the major challenges encountered when introducing the BPM discipline and approach to a company’s existing approach to using information technology to improve operations? For example, what issues do you face when planning to integrate the BPM approach to existing approaches for specifying requirements and developing a technical design? Do you encounter conflicts and gaps with existing concepts and principles?

Comments

As some advocate, CIO should become Chief Process Officer, and IT can help not only help automate process, but also optimize process, manaage process innovation as well.
BPM s about manaaging knowing from flowing, "I"-information driven IT will analyze both process effectiveness and efficiency, breakdown process silos, and improve end-to-end customer experience or engage & empower employees throughly. thanks.