The university experience has not been improved by the introduction of tuition fees 10 years ago, students and lecturers say.

A decade ago, Lord Dearing produced a report on higher education, paving the way for the then Prime Minister, Tony Blair, to introduce tuition fees.

But the National Union of Students said students had gained little in return for thousands of pounds spent in fees.

The University and College Union said poor staff pay had not been resolved.

Speaking ahead of a conference on the 10th anniversary of the Dearing Report, NUS vice-president Wes Streeting said: "For students and their families, the most significant impact of the Dearing Report is that it paved the way for the £3,000 variable yearly fees that they now pay.

Students are being turned into consumers of their education, but they have precious few consumer rights

Wes Streeting, NUS

"As a group, students now stump up more than the 25% contribution to the costs of higher education that Lord Dearing envisaged.

"But where are the corresponding improvements in the education they receive?

"And where is the industry money that Dearing also recommended should be pumped in to the sector?

"Students are being turned into consumers of their education, but they have precious few consumer rights."

Many were now forced to sign "one-sided student contracts" promising to work hard but had in return "little recourse" for poor quality teaching, he said.

Ministers are due to review the fees system in two years and many predict that the £3,000 cap on what universities can charge will be raised or possibly lifted completely.

A changed landscape

Sally Hunt, general secretary of the University and College Union, said that the low levels of staff pay that the Dearing Report identified in 1997 had still not been settled.