Cognitive Dashboards

Technology is the fundamental cornerstone for the finance industry. The digital transformation of financial services is happening due to a transition on the customer behavior and the maximization of benefits generated for all those who participate in the process.

An Integrated Management Framework provides the main support to help you assure services availability and performance, contributing to operational efficiency, customer satisfaction, compliance and innovation, cost reduction and revenue maximization.

Be ready for faster innovation cycles, new application consumption models, new business support metrics, Bimodal IT and DevOps.

COGNITIVE DASHBOARDS

The new digital era asks for new interaction mechanisms. On the one hand, it highlights the importance of dashboards as a summarized model of more complex realities; in the other hand, it recognizes the use of natural language as the easiest input interface for humans.

Cognitive dashboards gets the best of both worlds. They interact using natural language and respond with graphics and filtered views following the textual request expressed by the user.

Based on IBM Watson and Advanced Dashboards technologies, users can ask questions in proficient english and get immediate answers in the form of contextualized dashboards as following:

Answer questions such as:

What are the three most profitable products in my investment portfolio?

How many customers are in line for call center service?

How many incidents are handled?

Which incidents generates major financial losses?

How many technical teams are currently available for support in the New York City area?

cases

IDENTITY AND ACCESS MANAGEMENT

ASSET MANAGEMENT

CUSTOMER CARE AUTOMATION AND MANAGEMENT

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