If something does not work, always check if vanilla CoH works first. Just start 'Company of Heroes (New Steam Version)' in your steam library.If this does not work too, it's probably not a problem with the mod itself.Here are some common problems listed, including a (mostly) working solution.

DO NOT POST IF YOU DID NOT BOUGHT THE STEAM ORIGINAL GAME, OR IF YOU DO NOT HAVE AN ORIGINAL LICENSE KEY OF THE GAME TO REGISTER YOUR COH ON STEAM, WE DON'T AND CAN'T HELP YOU TO FIX YOUR TECHNICAL PROBLEMS ON PIRATES COPY OF COH WHO CAN'T BE UPDATED AND WILL BUG/CRASH YOUR GAME! ON TOP OF THAT, IT IS ILLEGAL, Buy the game, it cost peanuts, you will Have much less troubles and will not waiste our time searching something who work perfectly well on the original game!

First check, if vanilla CoH is working! (CoH without mods, start 'Company of Heroes (New Steam Version)' in your Steam library.)This sometimes happens, if a configuration file or other temporary files are corrupted. This should fix most of the problems:

Rename the folder or delete it. The default configuration will be restored automatically once you start CoH again.Note that replays, savegames and other game settings are inside this folder, so it's highly recommended to make a backup of the folder. Just rename it to something like 'Company of Heroes Relaunch - BACKUP', so it doesn't keep the original name.

This happens with some maps sometimes. Here is a fix:Go to C:\Users\WINDOWS_USERNAME\Documents\My Games\Company of Heroes Relaunch, rightclick the playback folder and select properties.Set it read-only, so the .temp replay can't be created anymore.Note that CoH won't create replays automatically anymore then. You may won't be able to save them anymore too, so this is rather a bad solution.

There can be different reasons for this. If this happens in vanilla CoH too, your graphics card is probably too old.First make sure that your graphic card drivers are up to date, and that you are using the latest DirectX version for your OS. (DirectX should normally auto-update with windows updates)

If this doesn't help, you can try all or a mix of the following things:- Unactivate HD ground and HD inf textures (in BK launcher)- Unactivate shadows in options menu- Use lowest graphic quality options- Run CoH in compatibility modes:Go into your CoH folder, and locate RelicCOH.exe (default in C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\RelicCOH.exe)Rightclick RelicCOH.exe, select properties and go into the compatibility tab. Try running it with older OS versions. (Windows 7, Windows XP)

If you kept everything from the older OS and didn't deleted and reinstalled everything, you may get problems with running Company of Heroes or other games via Steam.The best solution is to completely delete Steam, all Steam games you having installed and everything else related to steam. Then install Steam again, download and install Company of Heroes (New Steam Version) and start it at least once, before you install BK Mod.

If you don't want to reinstall everything, you can let Steam verify your game files too.Go into your Steam library, rightclick Company of Heroes (New Steam Version), click properties and select 'Verify integrity of game cache...' in the Local files tab.You can find an article directly from Steam Support here too. It's described there pretty well.

If the problem isn't listed here, or the solution does not work, start your own thread including as much information as possible.If possible, provide screenshots, the warnings log, system specifications (dxdiag export) and other infos that may be relevant.

Warnings log:1. Go to C:\Users\WINDOWS_USERNAME\Documents\My Games\Company of Heroes Relaunch, using your windows username instead of the placeholder2. Put the warnings.txt file into a ZIP archive and attach it to your post, or open it with any text editor and post its content with pastebin.com (no signup required)

DxDiag export:1. Press Windows key + R and enter 'dxdiag.exe', press enter and wait for the progress bar2. Press the 'Save All Information...' button, name the file like your forum topic and add your username behind it, then save it where you will find it3. Put the file into a ZIP archive and attach it to your post

Attaching files to a post:1. Scroll down to the bottom of the editor, there are different tabs, one is called 'Upload attachment'2. Select a file under 'Filename: ' and press 'Add the file', it will start uploading - add a file comment if possible3. Submit your post, your file will be automatically displayed at the end of your post, available for all users to view/download

Last edited by Armynator on 03 May 2016, 16:17, edited 4 times in total.

Might be you've played a custom map? Try to delete C:\Users\_insert_username_here\Documents\My Games\Company of Heroes Relaunch\playback\temp.rec.If it doesn't help, just reinstall whole mod or even whole coh. Will be much quicker than figuring out the problem.