We're With You

During these uncertain times, you can count on us. We're here to help you navigate the unexpected while providing the customer experience you deserve. See below for more information & resources.

ACCESSbank is committed to helping individuals who have been impacted by COVID-19. We're offering interest only options, payment deferrals and fee waivers where appropriate for consumer loan clients who request it.

COVID-19 Relief Programs

Easier ACCESS to Savings

The Federal Reserve announced on April 24, that it would provide relief from the six-per-month limit on transfers or withdrawals from savings accounts under Regulation D, effective immediately. This action,is intended to grant more flexibility to consumers to access their savings deposits at a time when many are facing financial hardships due to this pandemic. Please contact your banker if you have any questions regarding your account. Our retail team can customize a solution to meet your needs. If you don't have a banker, click here to contact us and someone from our team will be in touch soon.

Skip-a-Payment

If you're experiencing a financial hardship at this time, we've provided options below to help. Click on the links to complete our Skip-a-Payment Application or our Debt Relief Form.

EConomic Impact Payment (EIP) Cards

Did you recently receive an Economic Impact Payment Card? Your Economic Impact Payment Card contains the money you are receiving as a result of the Coronavirus Aid, Relief, and Economic Security Act (CARES Act). The EIP Card is sponsored by the Treasury Department’s Bureau of the Fiscal Service as part of the US Debit Card Program. To learn more information, click on the link below to review Frequently Asked Questions surrounding EIP cards.

Covid-19 Scams

The IRS and Cyber Security & Infrastructure Security Agency (CISA) warns individuals to remain vigilant to scams related to COVID-19. Remember, ACCESSbank will never call, email or text you asking or your personal information. Please take the following precautions to protect your finances.

Avoid clicking on links in unsolicited emails and be wary of email attachments.

Additional Resources

It's hard to be smart about your money at a time like this. Our team has compiled a few tips to assist you in managing your finances. Click here to view our latest blog post.

How to Handle Your Banking

We are prepared to serve you at any of our drive-up locations. While our lobbies are temporarily closed to keep our staff and community safe, we are able to support your specific account questions or loan requests by appointment. You can also connect with us through our Online Banking Resources or by downloading our Mobile Banking App.