In a highly competitive and dynamic industry, the success of telecom organizations depends on balancing new applications with profitability, customer satisfaction, and (ultimately) keeping good customers from going to the competition. Ultimately, this leading telecom provider needed an optimization tool that could help them drive profitability without increasing acquisition expense. FICO® Xpress Optimization Suite generates

In saturated, contested telecom markets, credit origination has become a strategically important capability in acquiring and retaining the right mix of customers. Being quick and adept at making enormously complex decisions — involving product bundle eligibility and pricing, deposits, credit limits, device financing rates and terms — has far-reaching effects beyond market share and current

Banks and credit unions of all sizes struggle with similar issues when it comes to reliance on outmoded processes. Under pressure to grow in today’s competitive market, many are evaluating systems and processes with an eye toward building in efficiencies and improving the customer experience. The conclusion many have reached is that manual origination workflows

Whether you’re a wireless provider booking customers, an online marketplace adding sellers or a payment card network recruiting partners, onboarding is a critical rst step that affects how risky and rewarding new relationships turn out to be. Are you making precise data-driven decisions that maximize customer lifetime value from the start while creating a foundation