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Contact customer service at 903-575-4000. You will need to supply information concerning location or address and type of sign. Our staff will direct your report to either the Texas Department of Transportation or street department as needed.

Streets

Contact customer service at 903-575-4000. You will need to supply information concerning location or address and type of sign. Our staff will direct your report to either the Texas Department of Transportation or street department as needed.

The City will cut back low hanging limbs over the street to a height of approximately 15’, and will keep overgrown shrubs or limbs cut back to the curb or to the edge of pavement if no curb exists. City crews do not cut limbs on private property, or any with entangled lines or wires. Call the street department at 903-575-4000 to report streets blocked by downed or overhanging limbs, or overgrown shrubs. Call the appropriate utility company if fallen or overgrown limbs on your property have involved lines or wires.

The streets department continually monitors culverts and drainage areas in which the city holds easements; paying special attention to those with frequent stoppage issues from rain and debris runoff. To report a drainage concern, call a customer service representative at 903-575-4000.

Street lights are maintained by AEP. To report an outage, call 903-575-4000, with the nearest address and the pole number. Your complaint will be reported to AEP who, in most cases, will have it repaired within 72 hours.