Shipping & policies

Estimated Shipping

Most orders ship the same day as payment received, or by the next business day. sometimes a little more if we are really busy. (NOT ON Weekends or Holidays )

We use the United States Postal Service (USPS) First Class Mail to ship purchases both domestic and internationally.

Note: If you need your order in a rush, please upgrade your shipping during check out.

SHIPPING ADDRESS

Domestic purchases will be shipped to the address you have on file with Etsy.

You may ask us to ship to a different address by sending us a convo through Etsy, Or in the “note to seller” section when you are paying for your item/s.

DOMESTIC ORDERS

Most domestic orders will be sent with tracking, also known as delivery confirmation. Your confirmation number is emailed to you by Etsy when we mark your order “Shipped”. Please check your “spam” box if you don’t receive shipping confirmation from us through Etsy.

INTERNATIONAL ORDERS

Delivery confirmation (tracking) service may not be available unless you purchase insurance or upgrade your order to International Priority Mail during checkout.

Customs fees, duty taxes, VAT (Value Added Tax) are the buyer's responsibility. All countries have lists of items that can’t be shipped either into the country. Please make sure the items you are purchasing meet those requirements.

We can only send international packages to the address on record at Etsy, please ensure the address information is correct.

Payments

Payments

****************************************************************************************Note: If you need your order in a rush, please upgrade your shipping during check out.****************************************************************************************Orders shipped to a Texas address are charged 8.25% sales tax.

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Additional return information

Please check the items when your order is received. If there are any discrepancies, please notify us within 7 days.

If you are not satisfied with your item(s). You may return the order for a full refund, minus shipping fees. Item(s) must be in original condition.

PLEASE READ: Refunds will not be issued under the following circumstances:

1). Custom or personalized orders.

2). Orders made using a coupon are not eligible for a cash refund. 2a). Items purchased with a coupon are eligible for exchange only.

3). Refunds will not be given for invalid mailing information such as address and forwarding address errors or for lost packages.

We try very hard to work and communicate with all customers to make sure orders are correct and that you receive quality products. Please feel free to contact us at any time if you have issues you would like to discuss.

Additional policies

Additional policies

We do accept custom orders and will be happy to work with you to create whatever combination of jewelry making supplies you need.

If you see something you like and would like a larger quantity than is offered, Please contact us as, often, we have a larger quantity available,

Discounts may be applicable depending on the size of the order.

Thank you for shopping at JZjewelrysupplies!

- Please make sure that our products are stored away from and out of the reach of small children and animals. - None of our items are not intended for young children (under the age of 12) or to be used as a toy.- Never leave a young child unsupervised with any beads, jewelry, or findings. -- Jewelry making components may present a choking hazard to an unsupervised child which can unfortunately result in tragedy.- Please take the same precautions for pets as they can be just as curious as children.