93 Customer Ratings

17 Customer Reviews

Excellent service with top of the line staff displaying extraordinary professionalism!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Michelle

Plano, TX

February 27, 2015

Really satisfied with unit and Uncle Bob's.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Karen

Plano, TX

August 27, 2014

It would be great if exiting the Plano Parkway property were easier. It is very cumbersome to have to drive all the way back to exit instead of just being able to exit right in front of the office.
Hope you will give this some consideration.

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Wendell

Plano, TX

May 29, 2014

She was very helpful with all my questions and very courteous

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Iola

Plano, TX

May 29, 2014

Available and knowledgeable staff. I've never rented a space before and staff made it easy.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Larry

Plano, TX

April 2, 2014

The storage unit manager was fantastic, always upbeat and happy. She was a joy to work with, very courteous, professional, and helpful.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Christine

Plano, TX

March 31, 2014

What a wonderful experience. Your manager was so helpful. I had a lot of anxiety about my parents moving from Houston and storing their items and the process going smoothly. Everything went as planned without any problems.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Holly

Plano, TX

March 26, 2014

I received all the information and my information package just as i was told I would. Its always good to have your expectations met.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Sherri

Dallas, TX

March 4, 2014

I feel like Carol always goes above and beyond for each client. She is never without a smile and always does her best to serve the customer. She remembers conversations we have had in the past, so she certainly personalizes her service; which ultimately keeps customers and makes lots of cash for Uncle Bob's!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Carolyn

Plano, TX

December 24, 2013

Carol, the manager was always friendly and willing to help with any questions and had a positive attitude.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Chris

Carrollton, TX

December 6, 2013

I do not remember the lady's name off the top of my head. But she is at the Plano Pkwy and Coit location. Very nice lady.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Julie

Plano, TX

November 23, 2013

This was the first time I ever used a storage facility. Everything went exactly as I was told with no surprises. Greatly appreciated.

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Carl

Plano, TX

November 17, 2013

Carol is absolutely one of the best customer service people I know. She remembers and calls me by name, always has my statement ready, and has one of the most upbeat attitudes of all the folks I deal with.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sharon

Plano, TX

November 12, 2013

The best customer service I have ever experienced. I have never been disappointed in the many years I had storage there. I was always met with a friendly welcoming smile from Carol. She is very knowledgeable, detailed, and meticulous in the work she does and always exhibited a desire to help me as the customer. She really really cares. She has been exceptional. Should I ever need storage again I will be back. :)

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Cristina

Dallas, TX

October 24, 2013

Thanks for always keeping the storage safe and burgluray Free.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Shonett

Plano, TX

October 23, 2013

Carol is a benefit to this company. She deserves a raise. Very personable and always has a smile.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Hoormazd (Max)

Plano, TX

September 23, 2013

Great experience! One of the few businesses out there that still believes in great customer service! Thanks Carol!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

54' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Plano

For Plano residents in need of storage space for their belongings, Uncle Bob's Self Storage offers a choice of eight different sized units, many of which also have climate control. Our storage facility is secured for your safety with extensive lighting and surveillance cameras, and you can access your belongings whenever you need, seven days a week. We are located on W. Plano Pkwy near President George Bush Turnpike.

Serving the Communities of:

Dallas, Prestonwood, and Buckingham
75252, 75075, 75248

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!