Baggage

Baggage's Rules of VAir

Hand-Carry Baggage
Each guest is allowed to carry two pieces of cabin baggage. The main cabin baggage shall not exceed 56cm x 36cm x 23cm and not more than 10kg with combined weight.
Please note that your hand-carry baggage must attach a “Handcarry” tag. This baggage should also be able to fit under the seat in front of you or the overhead compartment. These dimensions include wheels, handles and side pockets.

Checked Baggage
Checked baggage allowance can be purchased at a discounted rate online or a standard rate at the airport. Each passenger can purchase up to additional 45 kg. Maximum dimensions: single length should not exceed 140cm. Maximum weight: 32kg/ baggage

Check In

Where to check-in at the airport
V Air operates from Terminal 1 at Taoyuan International Airport, the largest international airport serving Taipei.

Suggested check-in time
You must check-in at the airport check-in counters at least 2 hours before departure.
Check-in counters closes 45 minutes prior to the scheduled flight departure time.

Always allow sufficient time to clear security, customs and immigration border control before departure.

Contact

Fare Rules

Fare Rules of V Air

Infant Fee
- An infant is defined as an individual age older than 8-days old and younger than 2 years old. An infant younger than 8 days old will not be accepted. 2 year-old children or older cannot adopt the infant ticket price. Each adult can carry one infant on board; each flight can carry 6 infants maximum.
- Ticket price for an infant is USD 30. Parents (Relatives) may be required to present a proof of the infant's age (a passport) upon check in. Please contact our V Air call center in case you have special requirements for the infants upon booking or at least 48 hours before the flight.

Destination Change
- Changes permitted at least 4 hours before flight departure (and during business hours).
- Subject to a USD 50 change fee plus any fare difference, all fees are charged per guest and per sector. Processed only at call center.
- No refund will be made if fare differences exist in destination change.
- Seat selection will be canceled from the original flight.
Please be noted that new seat selection is available based on passenger's ticket fare.

Date / Time Change
- Permitted up to 24 hours before departure via Manage Booking VAir and 4 hours before departure via call center(and during business hours).
- Subject to a USD 40 change fee (USD 50 via call center) per guest and per sector, plus any fare difference.
- No refund will be made if fare differences exist in date/time change.
- Seat selection will be canceled from the original flight.
Please be noted that new seat selection is available based on passenger's ticket fare.

Name Change
- Changes permitted at least 4 hours before flight departure (and during business hours).
- Subject to a USD 50 change fee. Processed only through the call center.The fee is charged per guest and per sector.

Cancel / Refund
Ticket is non-refundable. No show or failure to check in / board on time will result in forfeiture of the fare

Tax Refund
- Guest must submit a refund request within 90 days of scheduled departure date of un-flown flight.
- Subject to processing fee USD 40 per guest and per flight sector. Processed only at call center.

No Show
- Non-refundable. Check your itinerary for strict check-in and boarding times.

In Flight Comforts

V Air flights do not offer complimentary food and beverage.

Company Profile

V'Air's Company Profile

V Air is the Airlines of Taiwan, its business operations are based on low fare carrier which established in November 2013 and officially launched on 17 December, 2014 for Taipei-Bangkok service. “V” symbolizes young generation as it can mean “Voyage”, “Vision”, “Vivid”, “Victory”, “Venture” or words that correspond to Taiwanese young generation’s characteristics.

By end of 2015, V Air expand the network to Japanese and Korean destinations and will operate a fleet of Airbus A320 and A321s aircraft to support the initial operation with all economy configuration. V Air will end 2015 with a minimum 5 aircraft and current plans are to expand the fleet by introducing at least 2-3 aircraft every year.