The role of theVP of Operationsis to plan, execute and finalize projects according to the facility’s strategic plan. This includes acquiring resources and collaboration of team members to successfully coordinate assigned projects. As a member of the management team, she/he participates in institutional planning, policy development, priority setting and management decisions. Will have full operational responsibilities for departments assigned by supervising executive.

Major Responsibilities:

Drives operations by:
• Working with the Administrative Team to respond to Division and Group requests for market/facility information.

• Collaborating with the Administrative Team and physicians to enhance existing or develop new opportunities for services.

• Ensuring the application of Customer Service principles in meeting and exceeding the expectations of internal and external customers to provide satisfaction.

• Managing fiscal operation of assigned departments using the budget as a guideline for revenue and expense analysis on an ongoing basis to determine potential variances and make adjustments where necessary.

• Customer Service Orientation: The ability to provide excellent customer service, especially by responding to customers' questions and needs in a timely and efficient manner and to work cooperatively with other employees/departments. Required

• Demonstrated customer service skills with both internal and external customers. Required