Service was impeccable. Food was excellent. Had local entertainment during cocktail hour.

George,
United States of America

Staff is always professional and make us feel at home. Room #37 is the very best. Charles, your front desk mgr took care of our booking and did a superb job!

James,
United States of America

Great beds, linen, clean room and hotel, food was good and interesting if a touch exotic for some palates.

Robert,
South Africa

Really nice staff very friendly view no 1 also
I like it

Fahad,
Tanzania

Location, location, location, very good service, lovely swimming pool, great fish restaurant and so on.

Steffi,
Germany

Staff has generally been very good over the years that I have stayed at Serena.

Edward,
Kenya

The location, the antique furniture and design touches, the cleanliness and attention to detail of housekeeping, the staff , who were all excellent - friendly, professional and very quick to act.
The pool area was well managed and very pretty

On the sea-front of ancient Stone Town, Zanzibar Serena Inn offers 5-star accommodations with a view of the Indian Ocean. There is an outdoor pool with lounge chairs, a cafe and 2 restaurants.

All rooms are decorated with traditional furnishings and feature a satellite TV, minibar and a tea and coffee maker. Each has a private bathroom with a bathtub and shower with free toiletries. There is 24-hour room service and free Wi-Fi.

The Terrace Seafood Restaurant features an open-air rooftop terrace and has ocean views. International and Swahili dishes are available at the Baharia Restaurant. The Pool Terrace Bar and coffee shop serve a wide selection of drinks, snacks and traditional pastries.

Guests can relax and sunbathe poolside or on the beach. Other local activities include swimming, snorkeling, kayaking and diving. House of Wonders is a 5 minute drive away.

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Newest Reviews for Zanzibar Serena Hotel

Robert

South Africa

8.8

Excellent

February 2, 2015

The beach adjacent is beautiful, and has some interesting locals doing their morning and evening exercise along it - don't think this is your Zanzibar 'paradise beach' though.....it is quite commercial and has a fair amount of boat traffic

Great beds, linen, clean room and hotel, food was good and interesting if a touch exotic for some palates.

Steffi

Germany

10

Exceptional

December 5, 2014

As a noise sensitive person I was annoyed by the aircon noise even when switched off. But the staff did everything to find a room which was more suitable to me. They found it in the old Chinese doctor's house. Great thanks for this.

Location, location, location, very good service, lovely swimming pool, great fish restaurant and so on.

Edward

Kenya

5.4

Fair

November 27, 2014

The whole place needs a facelift. And there is a general decline in standards over quite a short period of time. Maintenance of rooms now seems to be a patchwork effort. There is now a little way to go to revert to its 5-star rating, and the justification of its high pricing.

Staff has generally been very good over the years that I have stayed at Serena.

Anonymous

New Zealand

10

Exceptional

November 25, 2014

Staff were very friendly and really helpful, nothing was too much trouble for them. They were as good as any central city hotel we have stayed in. Rooms were clean and air conditioning worked well,great views.

Sandra

The rooms aren't very big, and the showerrooms quite small
Food wasn't brilliant, breakfast buffet was fine especially if you stuck to fresh fruits and the local breakfast which I really liked

The location, the antique furniture and design touches, the cleanliness and attention to detail of housekeeping, the staff , who were all excellent - friendly, professional and very quick to act.
The pool area was well managed and very pretty

Abdul

Dave

South Africa

9.6

Exceptional

July 5, 2014

Third time at least visitor here got upgraded to a suite one of my all time best hotels, location is world class, service old world. The doorman must be best in class ( maybe better than Vic Falls Hotel) . Seafood dinner on the roof is amazing. Nothing too much trouble for the staff which shows with proper training anything is possible, definitely 5 star

Tim

Margaret

Canada

10

Exceptional

May 9, 2014

The food was not as good for a five star but I did not get to the lobster at the terrace restaurant.
I did like the champagne at breakfast.

The patio from my room was spectacular. I liked to sit and watch the water and boats. The whole hotel is in the best location. I was there for 4days and could have stayed longer. Everyone on staff was so helpful and pleasant.
Because of rain the terrace restaurant was not open so I will have to return.

Stephen

Netherlands

9.2

Wonderful

April 14, 2014

I needed a one-day stop between business trips to Nairobi and Dar es Salaam and promised myself I would try Zanzibar and Serena there. You get exactly what you pay for - it's expensive but it's fantastic. The room was really nice - a bit old fashioned but nice and cool (even without a/c) and the net over the bed keeps the mozzies at bay. It's right on the edge of Stone Town but really quiet and tranquil.

Edward

Tanzania

10

Exceptional

February 1, 2014

The restaurants were superb, both Baharia and Terrace.Breakfast was included at the room rate and was wonderful. Service was excellent.The hotel is centrally located in Stone Town, and the view of the sea from the room was spectacular.