Terms & Conditions comply with:THE CONSUMER PROTECTION (DISTANCE SELLING) REGULATIONS 2000 E-COMMERCE REGULATIONS 2002Additional information on the above regulations, should you require it prior to purchase, is available in other formats and languages on request from the Office of Fair Trading www.oft.gov.uk

We reserve the right, at our discretion, to refuse to supply goods you order.

Payment

Payment is accepted by Visa, MasterCard, Maestro/Switch, Solo, Delta, Visa Debit, Cleared payment must be received in our bank prior to dispatch of goods. Please allow approximately 4 days for UK deliveries.

All products remain the property of Pooh Corner until payment has been received in full.

All prices are shown including VAT; Ashby &Co Ltd reserves the right to change prices at any time. All goods are subject to availability. If we do not supply the goods we will refund any money already paid. We will not be liable for compensation for damages of any sort if we do not supply the goods.

The price for the goods will be stipulated at the time when you place your order. We are entitled to make adjustments to the price to take account of any increase in our suppliers' price or if due to an error or omission the price published for the goods on our web site is incorrect. We will inform you of the correct price and give you the option to cancel your order.

DeliveryAll deliveries will be subject to an appropriate delivery charge; this will be detailed on the site or advised before delivery, or on request for a quotation.

On-line orders will be charged at the standard rate shown on the site to UK Mainland Customers only. We are only a small operation and use the local post office ( Royal Mail) We strive to dispatch within one working day of receipt of cleared funds wherever possible but no guarantees are given that this will always be achieved.

Whilst we hold large stocks of products, these are also sold by our retail shop. It is possible therefore, that on rare occasions, an item could become out of stock before we can remove the listing from the website. Should this occur, we will advise you of restocking time and of alternative products that are available. We will give you the option to wait for delivery, cancel your order or select a replacement product. Any money received will be fully refunded should you choose to cancel your order.

You will be responsible for the goods once delivery is made or if delivery is delayed by you when attempted. You will also be responsible for any additional costs incurred directly as a result of you delaying delivery.

Suitability of Goods

Goods are not sold on a trial basis.

As a result of continuing product development the specification or design of goods may vary without notice.

Products may vary from the images shown on this website due to continuous product design changes and improvements made by manufacturers.

Returns

Any goods returned to us without prior authorisation will not be accepted by Pooh Corner for a refund or exchange.

The returned goods must be received by Pooh Corner within 14 calendar days of our initial date of shipment to you in order to qualify for a refund.

Faulty Goods

If within 7 calendar days of receiving the goods you wish to return a faulty item for a replacement or refund you must call Pooh Corner to advise that you are returning the goods .

Other Returns

We can only accept the return of non-faulty goods providing the goods are complete with all relevant packaging in an unused and re-sellable condition. A refund of the purchase price (less a 20% restocking fee and the initial carriage charge) will be given as soon as possible or within 30 days of receipt of the returned goods at our premises. You are responsible for the return carriage and insurance of the goods back to us.

For health and safety reasons due to the nature of some goods, in particular merchandise that has been worn, used or altered; these will not be accepted for a return or exchange. Please contact us should you require any further information.