Category - Digital Transformation

As we approach the end of Q1, I reflect back on what has been a manic start to 2019. Despite the dreaded B word, without doubt, 2019 has kicked off positively. One of the best parts of my job is that I get to meet with...

The very nature of Higher Education, how it is delivered and the role of institutions in society and the economy is changing, and will continue to change significantly in the next decade. Universities are competing...

Customer Relationship Management (CRM) systems are not a new idea. Businesses and organisations have been using these systems for several years now, in order to manage their relationships as effectively as possible with...