In Your Cart

Shipping & Returns

RETURN POLICY
We are confident you will be satisfied with the quality and reliability
of all the products you purchase here at DCC INSTALLS & SALES. In the
event you are not satisfied with any of the products we will happily give
you a "FULL" refund with in 30 days of your purchase (less shipping
and handling). Simply give us a call on (706) 860-3768 for a "Return
Authorization" number. Once we have determined the products are in
good working order a Full refund will be issued. (If Decoder wires have
been cut we will NOT be able to accept them on refunds).

SHIPPING:
We have tried our best to provide you a wide variety of ways to get your
products to you. You can select from the following methods:

U.S.Mail --- All Services

United Parcel Service (UPS) --- All Services

Shipping Charges
Your shipping charges are calculated automatically by our shopping cart
software. Your shipping charges are calculated by using the weight of
your items and then the shipping service you have selected. Unfortunately
not all of the shippers have web based calculators, in fact the only web
based calculator is UPS.

The U.S. Mail uses internal tables that attempt to calculate an accurate
shipping charge. To keep the U.S. Mail rates as accurate as possible we
will contact the Post Office web sites or by telephone to determine your
exact shipping charges manually. We prefer that you contact us once you
have finished your order so we can give you the exact shipping costs.

Recycling
In an effort to keep your shipping charges as low as possible we try and
recycle shipping materials. We will recycle boxes, and packaging materials
(peanuts, news papers and shredded materials) to keep your costs as low
as possible. As hard as we try to keep packaging costs low we still need
to add $2.00 to your shipping charges to cover things like labels and
tape and transportation to the Post Office etc.

Insurance & Surcharges
All packages shipped are insured to the closest $100 of value. (UPS)
UPS charges us and you $0.35 per $100 after the first $100. In addition
UPS charges $1.00 surcharge for delivery to a residence.

USPS charges

$0.01 to $ 50.00

$1.30

50.01 to 100.00

2.20

100.01 to 200.00

3.20

200.01 to 300.00

4.20

300.01 to 400.00

5.20

400.01 to 500.00

6.20

500.01 to 600.00

7.20

600.01 to 700.00

8.20

700.01 to 800.00

9.20

800.01 to 900.00

10.20

900.01 to 1,000.00

11.20

1,000.01 to 5,000.00

$11.20 plus $1.00 for each $100 or fraction thereof over $1,000
in desired coverage

Shippers Web Sites
Below you will find the web sites of our shippers, you can check on the
costs for shipping your orders via these sites.