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Create a new account

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Please provide an email address for which you have access. Once the registration page below is completed, an email will be sent to the email address with a link to activate the new account. This link will expire in 24 hours.

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Select a password. Passwords must contain:

8 letters

One capital letter

One lower-case letter

One number

One special character (!,@,%,$,*,etc.)

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Go Paperless

Opt into our Go Paperless campaign. By going paperless, you will receive instant notification when new letters are available to be viewed online. You will no longer receive paper mail; however, your letters will always be available for review and download via the Member Portal.

These options can be changed later within your My Account page.

Would you like to go paperless?
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Warning
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By accessing this government computer system you are consenting to system monitoring for purposes such as law enforcement. You should only check the status of or change your own benefits, or benefits of those you have been authorized to do so with the Department of Children and Families (DCF), Social Security Administration (for SSI) or the Agency for Health Care Administration (AHCA). Unauthorized use of this computer system may subject you to criminal prosecution and penalties.

I Agree
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Go Paperless confirmation:
By opting into our Go Paperless campaign, you will no longer receive letters through US Mail for the members on your account.

Report if your address has changed, you are or become pregnant or any other changes that could affect your Medicaid eligibility or Medicaid coverage

Cooperate with all AHCA inquiries and surveys

Choose providers who participate in the health plan you choose

Privacy Policy

This is a private computer system, the computer and any data accessed on it is private property and protected by law. It is for authorized use only. Users (authorized or unauthorized) have no explicit or implicit expectation of privacy. All use and activity on this system is subject to monitoring.

Notice to individuals and entities other than recipients or personal authorized representatives

Information contained on this system must be protected under the guidelines set forth by Law enacted by Congress entitled Health Insurance Portability and Accountability Act of 1996 (HIPAA) - if you are not familiar with your personal responsibilities under this law or do not intend to comply - do not access this system and DO NOT PROCEED WITH LOGIN. Unauthorized or improper use of this system may result in administrative disciplinary action and criminal or civil penalties pursuant to federal and state laws.

By continuing to use this system you indicate your awareness of and consent to these terms and conditions of use. DO NOT PROCEED WITH LOGIN if you do not agree to the conditions stated in this warning.

We cannot create an account unless you read and accept this policy.

Electronic Signature:

By selecting I Agree below means you have read, understood and accept this policy, rights and responsibilities.