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Error 403 Forbidden

Hello!
I try to install refbase 0.9.5 on my webserver (Apache 2.2, PHP 2.5, MySQL 5.0) but I keep receive the ”403 forbidden error” when I launch http://…/install.php. I changed the permissions of the files but with no success. Any suggestions?

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PHP 2.5 is ancient. Are you sure that's right? refbase requires version 4.4 (available since 2005) or above.

403 is most often caused by incorrect ownership or permissions on the files or directories that are needed. This is not something special to refbase & you might be able to see if this is the problem by accessing the 'index.php' that ships with refbase and/or by accessing another file in that directory. You can also often consult your file logs to get more details on the error.

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I can think of no issues with the refbase distribution that would make index.php work & show.php NOT work. You might contact your hosting provider for assistance. If the files have the same permissions, they may not have the same user/group owner. If they have the same user/group, the next thing to check would be if you had some sort of setting that explicitly allowed index.php, but disallowed other files (copy/rename index.php to index2.php & see if you can load that). Some hosts are mis-configured (e.g. in httpd.ini or .htaccess) to disallow may files by default.

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It's the same.
I installed on the server other applications such as Wordpress or Open Journal Harvester without problems. The thing is I want really bad to install refbase because I liked the facilities and I think will help me a lot at work. At the research institute where I'm employed it's currently undertaking a strategy to publish online the academic papers. Is there a possibility to receive assistance in exchange to a fee or a donation?

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Either direct access to the server or "extreme handholding" would be needed to troubleshoot this: we haven't seen it reported in the past and there's not much to go on still. It is unclear to me if you've inspected/changed httpd.ini or .htaccess files. It is also unclear if you tried other troubleshooting (copying index.php to another name and seen it work, for example). More detailed logs would certainly make things much easier.

If you want to go that route, contact me by email outside of these forums so we can work something out.

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