Insurances

Other

Additional riders can be registered for free at the pick up location

Local taxes on included features

Transfer included

Traveling on a motorcycle through the great wide open of America and make your own American Dream come true. Experience the feeling of freedom and breathe the fresh air of the mountains or the sea while you drive. Feel the dust of the road on your skin and drive through breathtaking landscapes. That’s no problem anymore! To rent a motorcycle in the US is as easy as renting a car! See All Motorcycles

Whether you want to travel across the country or simply explore the area, a Harley Davidson allows you to hit the road and enjoy the "American Dream". EagleRider is proud to offer a complete package of Motorcycles and services to meet your needs.

Rental Terms and Conditions - Season 2018/19:

Motorcycle Equipment

Helmets for a Driver and Passenger, saddlebags and security locks are included from all locations.
A perfect fitting for the rental helmet cannot be guaranteed. We recommend that you bring your own helmet.

Price Determination

The pick up date determines the pricing for the entire rental.

Rental prices are calculated based on 24 hour rental periods, starting with the pickup date and time of the vehicle. Even a slightly delayed vehicle return will result in late fees of USD 25 per hour.

Rental Duration,
Special-Event Surcharges

Minimum Rental Duration: 2 Days** / 3 Days for One-Way Rentals

For the following special events, EagleRider applies a special event surcharge of US$45 per rental day (to be paid at pick up):
For rentals originating in Daytona Beach, Ft. Lauderdale, Miami, Jacksonville, Pensacola, Tampa, Fort Myers or Orlando during the time frame 09.03.-18.03.18 and/or 08.03. - 17.03.19 (Daytona Bike Week) and during the time frame 18.10. - 21.10.18 (Biketoberfest).
During this event, there is also a 3 day minimum rental period.

For rentals originating in Billings, Denver, Grand Junction, Jackson, Minneapolis or Salt Lake City during the time frame 06.08. - 12.08.18 (Sturgis Ralley).
During this event, there is also a 5 day minimum rental period.

For rentals originating in Washington D.C., Atlanta, Chicago, Minneapolis, Pittsburgh, Detroit, Milwaukee, Philadelphia, Nashville or Cleveland during the time frame 29.08. - 02.09.18 (115. Birthday of Harley Davidson).
During this event, there is also a 5 day minimum rental period.

** 1 day consists of a 24 hour period starting at the noted pick-up time.
Attention: Dropping off a motorcycle even minutes late can lead to a late fee of at least US-$ 25 per hour.

Last pick up at 16:30. After 16:30 transfers are not possible.
Holidays(all locations are closed): 01.04.18, 28.05.18, 04.07.18, 03.09.18, 22.11.18, 25.12.18 and 01.01.19

Pick-up on the day of arrival from an international flight is not permitted!

Age Requirement / Additional Drivers

21 Years of Age for Drivers. Additional drivers can be added at no additional cost and must be registered at the time of pick-up. Passengers must be at least 1.50 m tall.

Transfer

The transfer is included with rentals of at least 3 days or more. EagleRider will pick you up at all Airport and City Hotels within 7 miles (approx. 11.2 km) of the pick-up location. Please arrange your transfer after your arrival by phone.

For rentals lasting less than 3 days, renters are responsible for their own transportation to the pick up location.

Drivers License

A Class 1 or A drivers license is required!
The "German" Class 1A, 2A drivers license is permitted only if it is indicated at the time of booking.

Note concerning Insurance

The Collision Damage Waiver (CDW)/VIP is included in the rental price. The deductible is 2,000 US-$ per damage (including theft, tires and wheels, as well as towing expenses up to 100 US-$). The deductible will be refunded by HanseMerkur Reiseversicherung AG after your return and a proper claim being filed for reimbursement.
Damages not included in the deductible reimbursement policy:

Damage result from a failure to adhere to the terms and conditions of the rental company

Damage due to overheating/undercooling

In addition to the Basic Liabitlity Insurance, a Supplemental Liability Insurance in the amount of 1 Million Euro is included.

Deductible

Damage done to the rented motorcycle is generally the responsibility of the renter. This includes theft and vandalism. In order to protect customers from this liability, an insurance is included in the price which reduces the liability of the renter to a deductible of US$ 2,000 (included in the PLUS package).
In order for the insurance to remain active, strict adherence to the rental terms and conditions of the rental agreement is required. The procedure in case of an accident must also be adhered to, which includes the immediate notification of police and rental car company in an accident including another driver. Also, the driving limitations must be followed.
The rental company (EagleRider) will collect the deductible in case of a claim. This deductible will be reimbursed upon your return home by HanseMerkur Reiseversicherung AG
You will receive a reimbursement up to the full amount of the deductible, even in cases of:

Theft

Damage to tires and wheels

Towing Expenses up to 100 USD

Damages that are not covered by the collision damage waiver offered by the rental company

The following steps must be followed on location in case of a claim:

You must notify the police immediately and get a police report in case another party is involved

You must notify the rental company immediately

When returning the vehicle you must request and sign a damage report

You must request a final bill for the damage repair, which may not be available until after your departure.

Please send the following documents to this address in order to request reimbursement of the deductible:
HanseMerkur Reiseversicherung
Siegfried-Wedells-Platz 1
20354 Hamburg

The Damage- and Police-Reports

A copy of the rental agreement

Proof of payment of the deductible (either a receipt or a credit card statement showing payment)

Final bill for damage repair

FTI reservation number and confirmation

In the following cases there will be no reimbursement of the deductible:

Damage due to failure to obey the rental terms and conditions

Damage due to reckless/careless handling of the motorcycle

Damage due to reckless driving, drunk driving, or loss of consciousness due to medication or drugs.

If the key to the vehicle has been lost or damaged

Private property lost or damaged due to an accident or theft are not covered

Damages that are exluded from the vehicle insurance

Follow-up costs such as Hotels, phone costs, or towing (over 100 USD) are not covered

Security Deposit

750 US-$, made at the time of pick-up using a major credit card (no Debit- or Prepaidcard). The credit card will be pre-authorized and there will be a hold on this amount, however the card will not be charged for this amount.

One-Way Fees
(Paid at the Rental Location)

One-Way rentals are possible between all locations upon request.
All costs are to be paid at the rental location and are subject to local taxes.
0 - 150 Miles 175 US-$
151 - 500 Miles 275 US-$
501 - 750 Miles 325 US-$
751 - 1000 Miles 425 US-$
1001 - 2500 Miles 595 US-$
2500 or more 795 US-$
Sending luggage to the drop-off location using FedEx can be arranged by EagleRider on location (Fees apply).

Not Permitted

-Driving on gravel roads, beaches, and non-public roads.
-Driving through Death Valley between June and August
-Traveling to Mexico is only permitted with the expressed written consent of EagleRider.
Failure to obey will void insurance coverage.

Note

EagleRider reserves the right to substitute the motorcycle confirmed to rental client. Should EagleRider not be able to provide confirmed motorcycle a similar or better model will be provided to the client.
For an additional fee, you can guarantee your Motorcylce Make and Model. If you choose this option, the tour operator will request the specific model to check for availability. If your model is not available we will contact you with further options or the option to cancel the reservation.
All noted fees and insurance coverage/terms reflect current conditions and these are subject to change without notice during the season. All amounts to be paid on location are subject to sales taxes.

Cancellation Policy

Until 31 days prior to pick-up 25%
30.-21. Days prior to pick-up 30%
20.-11. Days prior to pick-up 60%
10 Days or less before pick-up 95%
For alterations made to existing reservations less than 30 days prior to pick up, the existing reservation will be cancelled (fees apply) and a new booking will be made.

Rental Terms and Conditions - Season 2019/20:

Motorcycle Equipment

Helmets for a Driver and Passenger, saddlebags and security locks are included from all locations.
A perfect fitting for the rental helmet cannot be guaranteed. We recommend that you bring your own helmet.

Price Determination

The pick up date determines the pricing for the entire rental.

Rental prices are calculated based on 24 hour rental periods, starting with the pickup date and time of the vehicle. Even a slightly delayed vehicle return will result in late fees of USD 25 per hour.

Rental Duration,
Special-Event Surcharges

Minimum Rental Duration: 2 Days** / 3 Days for One-Way Rentals

For the following special events, EagleRider applies a special event surcharge of US$45 per rental day (to be paid at pick up):
For rentals originating in Daytona Beach, Ft. Lauderdale, Miami, Jacksonville, Pensacola, Tampa, Fort Myers or Orlando during the time frame 06.03.-15.03.20 (Daytona Bike Week) and during the time frame 17.10. - 20.10.19 (Biketoberfest).
During this event, there is also a 3 day minimum rental period.

For rentals originating in Billings, Denver, Grand Junction, Jackson, Minneapolis, Sturigs, Rapid City or Salt Lake City during the time frame 02.08. - 11.08.19 (Sturgis Ralley).
During this event, there is also a 5 day minimum rental period.

For rentals originating in Phoenix, Flagstaff and Scottsdale during the time frame 11.04. - 15.04.19 (Arizona Bike Week).
During this event, there is also a 3 day minimum rental period.

** 1 day consists of a 24 hour period starting at the noted pick-up time.
Attention: Dropping off a motorcycle even minutes late can lead to a late fee of at least US-$ 25 per hour.

Last pick up at 16:30. After 16:30 transfers are not possible.
Holidays(all locations are closed): 21.04.19, 27.05.19, 04.07.19, 02.09.19, 28.11.19, 25.12.19 and 01.01.20

Pick-up on the day of arrival from an international flight is not permitted!

Age Requirement / Additional Drivers

21 Years of Age for Drivers. Additional drivers can be added at no additional cost and must be registered at the time of pick-up. Passengers must be at least 1.50 m tall.

Transfer

The transfer is included with rentals of at least 3 days or more. EagleRider will pick you up at all Airport and City Hotels within 7 miles (approx. 11.2 km) of the pick-up location. Please arrange your transfer after your arrival by phone.

For rentals lasting less than 3 days, renters are responsible for their own transportation to the pick up location.

Drivers License

A Class 1 or A drivers license is required!
The "German" Class 1A, 2A drivers license is permitted only if it is indicated at the time of booking.

Additional Liability Insurance

An additional liability insurance is included in your reservation providing coverage of the renter and all registered additional drivers up to EUR 10 mio. against third party claims for property damage and injuries.

Insurance

Damage done to the rented motorcycle is generally the responsibility of the renter. This includes theft and vandalism. In order to protect customers from this liability, an insurance is included in the price which reduces the liability of the renter to a deductible of US$ 2,000 or US$3,000 for theft (including tire and wheel damage and towing costs up to US$ 150.)
The deductible will be reimbursed by the HanseMerkur Reiseversicherung AG when you return home.
In order for the insurance to remain active, strict adherence to the rental terms and conditions of the rental agreement is required. The procedure in case of an accident must also be adhered to, which includes the immediate notification of police and rental car company in an accident including another driver. Also, the driving limitations must be followed.
The rental company (EagleRider) will collect the deductible in case of a claim. This deductible will be reimbursed upon your return home by HanseMerkur Reiseversicherung AG
You will receive a reimbursement up to the full amount of the deductible, even in cases of:

Theft

Damage to tires and wheels

Towing Expenses up to 100 USD

Damages that are not covered by the collision damage waiver offered by the rental company

The following steps must be followed on location in case of a claim:

You must notify the police immediately and get a police report in case another party is involved

You must notify the rental company immediately

When returning the vehicle you must request and sign a damage report

You must request a final bill for the damage repair, which may not be available until after your departure.

Please send the following documents to this address in order to request reimbursement of the deductible:
HanseMerkur Reiseversicherung
Siegfried-Wedells-Platz 1
20354 Hamburg

The Damage- and Police-Reports

A copy of the rental agreement

Proof of payment of the deductible (either a receipt or a credit card statement showing payment)

Final bill for damage repair

FTI reservation number and confirmation

In the following cases there will be no reimbursement of the deductible:

Damage due to failure to obey the rental terms and conditions

Damage due to reckless/careless handling of the motorcycle

Damage due to reckless driving, drunk driving, or loss of consciousness due to medication or drugs.

If the key to the vehicle has been lost or damaged

Private property lost or damaged due to an accident or theft are not covered

Damages that are exluded from the vehicle insurance

Follow-up costs such as Hotels, phone costs, or towing (over 150 USD) are not covered

Security Deposit

750 US-$, made at the time of pick-up using a major credit card (no Debit- or Prepaidcard). The credit card will be pre-authorized and there will be a hold on this amount.

One-Way Fees
(Paid at the Rental Location)

One-Way rentals are possible between all locations upon request.
All costs are to be paid at the rental location and are subject to local taxes.
0 - 150 Miles 175 US-$
151 - 500 Miles 275 US-$
501 - 750 Miles 325 US-$
751 - 1000 Miles 425 US-$
1001 - 2500 Miles 595 US-$
2500 or more 795 US-$
Exception: For Trike and Slingshot rentals, special One-Way Fees apply on request.
Sending luggage to the drop-off location using FedEx can be arranged by EagleRider on location (Fees apply).

Not Permitted

-Driving on gravel roads, beaches, and non-public roads.
-Driving through Death Valley between June and August at your own risk, no insurance coverage will be provided.
-Traveling to Mexico is only permitted with the expressed written consent of EagleRider.
Failure to obey will void insurance coverage.

Note

EagleRider reserves the right to substitute the motorcycle confirmed to rental client. Should EagleRider not be able to provide confirmed motorcycle a similar or better model will be provided to the client.
For an additional fee, you can guarantee your Motorcylce Make and Model. If you choose this option, the tour operator will request the specific model to check for availability. If your model is not available we will contact you with further options or the option to cancel the reservation.
All noted fees and insurance coverage/terms reflect current conditions and these are subject to change without notice during the season. All amounts to be paid on location are subject to sales taxes.

Cancellation Policy

Until 31 days prior to pick-up 25%
30.-21. Days prior to pick-up 30%
20.-11. Days prior to pick-up 60%
10 Days or less before pick-up 95%
For alterations made to existing reservations less than 30 days prior to pick up, the existing reservation will be cancelled (fees apply) and a new booking will be made.

USA Rental Cars

When booking a rental car through our site, you can cancel your reservation until 48 hours before pick up – free of charge. Cancellations must be received during our regular business hours. For later cancellations, the terms and conditions of the tour operator apply.

USA Camper

1 Deductible Reimbursement: The USD 2,000 - 5,000 deductible paid on location in case of an accident will be reimbursed by HanseMerkur Reiseversicherung AG. Detailed information can be found in the Rental Terms and Conditions.