I'd like to see if a replacement USB cap is available for my lost one.

Thanks!
~BG

Quote:

Originally Posted by sergiu

Just so you guys know, I've contacted AudioQuest, asking if a repair is possible to my unit, and the answer is no. So, don't break your DragonFly because they will not even try to repair it. I'm sure mine has only a problem with the jack socket, but they did not ask, so it's obvious they don't provide any repairing services.

Just so you guys know, I've contacted AudioQuest, asking if a repair is possible to my unit, and the answer is no. So, don't break your DragonFly because they will not even try to repair it. I'm sure mine has only a problem with the jack socket, but they did not ask, so it's obvious they don't provide any repairing services.

Here is a little repair for you. It will cost $45.

Might not look as nice but it should sound very similar. I got one today myself. Very nice on the sound. Ebay is your repair my friend.

Might not look as nice but it should sound very similar. I got one today myself. Very nice on the sound. Ebay is your repair my friend.

I've never heard this inexpensive DAC so I can't say it doesn't sound similar to the DragonFly ... but other than sharing the same ESS 9023 DAC chip, the implementation of this DAC vs the DragonFly appears to be much different ...

The DragonFly has:

- Asynchronous USB

- 5 regulated power supplies

- Separate discrete onboard clocks for the different sample rates

- Separate headphone amp with 64-step analog volume control

- Support for up to 24/96 (including 24/88 which the Tenor chip is this doesn't)

- Sample rate indicator

- Silver-plated contacts

But the prices are also vastly different, so I guess you get what you pay for.

I asked about a replacement cap months ago and they did not get back to me. Luckily I found where the cat had swatted it...

Quote:

Originally Posted by sergiu

Just so you guys know, I've contacted AudioQuest, asking if a repair is possible to my unit, and the answer is no. So, don't break your DragonFly because they will not even try to repair it. I'm sure mine has only a problem with the jack socket, but they did not ask, so it's obvious they don't provide any repairing services.

Wow, with customer service like this, I wont ever be being products from this company.

I know these are available at BB in the US and you can get an accidental plan for it in the US

@Sergiu - Sorry, to hear your plight. Hope you find a way of repairing it!

Luckily I bought the Audioengine amp. and it has taken considerable amount of abuse, to the point of my kid pulling it out from the usb & then flinging it into the air before a well deserved dive catch from me.

Wow, with customer service like this, I wont ever be being products from this company.

I know these are available at BB in the US and you can get an accidental plan for it in the US

@Sergiu - Sorry, to hear your plight. Hope you find a way of repairing it!

Luckily I bought the Audioengine amp. and it has taken considerable amount of abuse, to the point of my kid pulling it out from the usb & then flinging it into the air before a well deserved dive catch from me.

It would probably cost more to repair it than a new one, given the manual labor required.

Sergiu, buy yourself one of these which would likely lessen the possibility of damage: