“Since these individuals are the most active users of the system, management felt their input clearly helped validate Episys' dominance over competitive offerings,” Kitsap said in the announcement.

Member-centric rather than account-centric functionality and automating processes that have required workarounds were cited in the decision to convert from Fiserv’s Spectrum system the credit union had been on for the past 20 years, as was the need for core system flexibility to meet changing compliance demands.

"Symitar's Episys will make it easier for our members to do business with us and optimize how we can leverage the core. It will grow with our credit union as we need, today and well into the future,” said Colin Morrison, chief information officer at Kitsap.

Symitar, a division of Jack Henry & Associates, now has more than 750 credit unions on its Episys and Cruise platforms.