Information

Shipping

Shipping; Risk of Loss; Security Interest

I-40 Computers, Inc. will arrange payment for shipping with the carrier, but such costs are the responsibility of Customer. I-40 Computers, Inc. charges shipping and handling fees for every shipment, unless a special promotion or contract term provides otherwise; such cost includes the freight charged by the carrier, packaging, and handling, but does not necessarily equal a direct pass-through of such cost to the customer. Risk of loss is upon Customer once we deliver the product to the carrier. Delivery times are estimates only and we shall not be liable for delays.
I-40 Computers, Inc. retains a security interest in the products until payment in full is received. Customer will be responsible for all shipping and related charges.

Return Privileges

All non-defective returns authorized by I-40 Computers, Inc., whether opened or unopened, will be assessed a minimum 35% restocking fee, and must be authorized for return within 10 days from date of receipt. Manufacturer packaging can not have writing on it. No refunds will be issued after such 10 day period. Authorization may be obtained by e-mailing Customer Service at customerservice@I-40Computers.com. Customer will be issued a Return Merchandise Authorization (RMA) which is valid for 7 days. Failure to return a product within such 7 day authorization period will be deemed to be an acceptance of the product.
Return privileges are subject to various manufacturers' policies. Many manufacturers have imposed certain return restrictions. Consequently, I-40 Computers, Inc. reserves the right to decline specific return requests based on those restrictions. Be sure to ask your Account Manager about specific return conditions before you purchase any item.

Damaged Products

All packages shipped from I-40 Computers, Inc. are inspected prior to shipment. However, from time to time, damage during shipping may occur. Packages that are obviously damaged should be refused upon original delivery attempt. If the package is accepted, then any damage should be noted on the carrier delivery record prior to the driver leaving your premises. Any hidden or internal damage to any product must be reported to Customer Service at customerservice@I-40Computers.com within the first 3 days of receipt to arrange for a carrier inspection and return of the damaged product(s). Please save the product, the shipping carton and all manufacturer packaging. Manufacturer packaging can not have writing on it. Timely receipt of this information is necessary for I-40 Computers, Inc. to file a damage claim. Failure to notify I-40 Computers, Inc. of damage within this time period will be deemed an acceptance of the product, and standard return policies will apply.