The Director, Membership is responsible for development, promotion and direction of all programs and services that foster and enhance membership within the Society. The Director, Membership will manage the day to day operations of SME’s Membership group including budgeting, financials, marketing, services and staff. The Director, Membership also develops strategy, provides direction, planning, implementation and measurement of membership programs. Create and maintain an awareness of membership activities among the SME staff.

Develop strategies to recruit new members and retain current members. Manage, track and evaluate all membership and renewal activities, including new member and renewal mailings, special appeals and affinity programs.

Partner with volunteer leadership to review the strategic direction and support activities.

Management and development of a medium-sized team 6 -10 direct reports, including talent recruitment, development, and retention

Review membership structure, value proposition and pricing to maximize member benefits and revenue to SME. Develop, implement and support the “SME member lifecycle” for members from first contact throughout their career.

Identify, analyze and report on metrics to monitor membership growth, trends and financial results to support decision-making and strategic planning. Develop models of demographics, growth rates and financial performance.

Work with marketing to design and implement effective recruitment and retention strategies, develop direct communications with members and leaders and manage print and online content. This includes prospect list development to achieve growth in new markets.

Manage affinity programs with third party vendors to maximize member benefits and revenue to SME.

Develop and implement a Member Satisfaction program and monitor progress. Engage staff and volunteers to support the program and drive increased member satisfaction.

Industry Knowledge and contacts in manufacturing or other technical/technology area.

Working Conditions:

Based at SME Headquarters

Some travel required (varies from 20%-30%)

About SME

The Society of Manufacturing Engineers is the world’s leading professional society supporting manufacturing education. Through its member programs, publications, expositions, and professional development resources, SME promotes an increased awareness of manufacturing engineering and helps keep manufacturing professionals up to date on leading trends and technologies. Headquartered in Michigan, SME influences more than half a million manufacturing engineers and executives annually. The Society has members in 70 countries and is supported by a network of hundreds of chapters worldwide. Visit us at www.sme.org.