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Newbie and can't log on any help please.

Hi There,
I'm new to geeks toy and only saw it last week on a you tube channel.
I downloaded the trial, but didn't have .network so download I think V 4.5
My software then installed but I keep getting two messages,
The first is when I click on the geeks toy short cut, it reads access to path c\programData\AGeeksToy\AGeeksToy\settings-betfair\Bulk.xml' is denied. I click ok three times and it starts.
Then I try and log in and it says,
The API returned the following error codes,
Header error code:OK
Login Error Code: API error
Minor Error Code: Login Task-execute-exception
Ng Error Code Error Code: The underlying connection was closed: An unexpected error occurred on a receive.

It has been like this since I downloaded the software,
Does anyone have any ideas what I can do?
Sorry if posted wrong, new to all this.
Thanks
goodsouls