Hiring two more staff members to help with FreeBSD development projects, security, and release engineering.

Educating
the public and promoting FreeBSD. We are preparing the debut our new
online magazine, the FreeBSD Journal. We created high-quality brochures
to teach people about FreeBSD. We also visited companies to help
facilitate collaboration efforts with the Project.

Sponsoring BSD conferences and summits in Europe, Japan, Canada, and the US.

Native English speaker or equivalent fluency – this person will
interact with customers all over the world, via phone, chat and email,
using English as the common language. Successful candidate will likely
be a native English speaker, though we know from speaking with our
customers in Europe and elsewhere around the world that there are many
non-native English speakers who communicate as effectively in English as
any native speaker.

Must have reliable, good quality high speed Internet connectivity –
this person will have an extension from our VoIP PBX colocated at one of
our customers in eastern Canada. We know from experience that voice
quality is acceptable up to at least 250 ms latency where there is
relatively minimal jitter. The typical residential DSL or cable
broadband service in first world countries anywhere in the world should
suffice. The first Internet connection is the employee’s responsibility.
Where a secondary connection is available at a reasonable cost, we will
reimburse the full cost of the secondary Internet connection for
purposes of redundancy and multi-WAN testing and experience.

Firewall support experience – must have experience supporting
multiple vendors’ firewalls. Experience specifically with pfSense is
highly desirable but not required, as anyone experienced in firewall
support should be able to pick it up quickly.

Solid customer service skills.

Senior-level system administration skills on FreeBSD – while minimal
actual system administration is involved (short of some involvement
maintaining our hosting servers), such skills are key to being able to
support and help maintain pfSense and derived products.

Some programming background – while not a programming position,
everyone on our staff must at least have the ability to read PHP code
and make minor modifications.

Self-motivated and able to complete tasks with minimal supervision
and guidance – our entire team is always willing to help, and some time
to get up to speed is expected, but we don’t have time for significant
hands-on management of staff and don’t micromanage. Everyone is required
to complete assigned tasks with minimal oversight.

Desirable qualifications

Experience in a consulting role highly desirable – our existence, as
with any consulting-focused company, is dependent on highly detailed
and timely time tracking.

Prior experience in work from home positions desirable (unless you’re going to be based in Austin, TX)

Responsibilities

Support – Phone, ticket and live chat support are a significant
portion of this role. Most all support requests are setting up new
installs, or adding things to existing installs. Very little of what we
do is break/fix support, as short of network problems outside the
firewall and occasional hardware issues, as anyone experienced with
pfSense knows, once it’s up and running, it “just works.” Quality
Assurance – assist in QA testing, and contribute to the development of
more automated QA processes and procedures.

Company information
This position is with ESF LLC, the corporation behind the pfSense
project. We’ve been in business for going on seven years, and have been
offering support and related services for nearly six years. We’ve grown
significantly every year, are stable and solely self-funded (we answer
to our customers and the community, not investors).
If you’re interested, please do get in-touch.

We sit down to chat with Justin Sherrill of the DragonflyBSD project
about their new 3.6 release. Later on, we'll be showing you a huge
tutorial that's been baking for over a month - how to build an OpenBSD
router that'll destroy any consumer router on the market! There's lots
of news to get caught up on as well, so sit back and enjoy some BSD Now -
the place to B.. SD.

Alexey Vatchenko (av<at>bsdua<dot>org) wrote in to
tell about his hotplug-diskmount
port for automated disk mounting.

The hotplug-diskmount
port is a plug-in for the OpenBSD hotplugd(8) daemon to automatically mount removable disks to the
filesystem. It works with any disk types (SD cards, USB mass storage
devices, card readers and CD/DVD drives). The hotplug-diskmount
program is intended to be used in single user environment on desktop or
laptop where the convenience of automatic mounting is really helpful.