Hi,
Lately, I'm not able to type question marks and slashes into the "remarks" box of the Evernote web clipper add-on. Other characters show up when I hit their keys but nothing happens for '?' or '/'.
This is on Windows 10, Firefox 59.0.2
This is a bug, but there seems to be no other way to report it.

I am still not able to use the EN Web clipper in Firefox for Mac. The web clipper icon has a red dot on it. When I click on the icon, a blank Mozilla pop up page appears. Can anyone help me fix this?
Thanks very much.

I'm very pleased to announce Web Clipper 6.9.3 for Firefox.
Thanks to the new 'Web Extensions' API in Firefox we're able to jump from version 6.2 to 6.9.3 and provide you the same feature set we have on other browsers. Moving forward, we'll be much quicker to update it. (We'll submit 6.10.1 for review today).
To install Web Clipper for Firefox, go to: https://addons.mozilla.org/en-US/firefox/addon/evernote-web-clipper/
This new version works in Firefox 49 or later. For older versions, please visit the extensions versions page and download Web Clipper 6.2.

I just ran into this with a recent update to Firefox. I mostly use the Outlook web client in Firefox for my email. This week, any action to create a new email stopped working. Click Reply, Forward, or New and Outlook would bring up a new pop-up web page as normal, but nothing gets drawn into it - just get a blank window. I'm not sure why, but if I disable the Evernote Web Clipper add-on, it works, if I enable it, then it doesn't work. Any ideas? I live and die by web clipper and email... HELP!
Follow-up: I did a little sloothing and found that the Web Console in Firefox Tools shows an error when the page does not display. I've included both the correct and incorrect versions as attachments.

I know that Web clipper supports Google for suggestions from Evernote when searching the web, but I was wondering if it supports other search engines as DuckDuckGo. I recently switched to it due to privacy concerns, and I wish I could have that convenience of searching evernote too while doing web searches from DuckDuckGo

I am unable to clip a PDF file when viewing it in Firefox. I doesnt matter if I select, Clip, Bookmark, or Screenshot. Nothing happens when I click Save. Tried sending to both Web and Desktop versions of Evernote. Tried disabling Webroot since it has interfered with other programs in the past. I do use NoScript but I allowed all scripts to run on that page. Uninstalled and re-installed Clipper. I cant think of anything else to try. Clipper seems to work fine with 'normal' web pages for me. Just something with the PDF files. I was hoping to save the time of downloading them and then moving to Evernote. Using Windows 7 and Firefox 38.0.5 Thanks for the assistance.

Is it possible to clip a page when in Firefox Reader View. The normal web clipper works great 80% of the time only giving me the info I want but some articles have adds in the middle of the page and the clipper copys that as well while in Firefox reader view it eliminates all of that but I am unable to clip the page thoughts?

I have been having problems with my Firefox for some time, and eventually disabling each add-on one at a time, I noticed that Web clipper is the one causing the slow down to a point where FF gets unresponsive.
Anyone else with the same problem?
I only have 4 other add-ons:
FEBE, DownThemAll!, Fireshot and Password Exporter.
Cheers,

98% of the reason I'm an Evernote Premium user is so that I can clip Web content in Firefox. While version 6.10.2beta2 works best for me, it and beta1 and 6.9.3 all include a dealbreaker: an increase in memory used until the browser becomes unusable and needs to be restarted. This memory grab proceeds slowly, even if I'm not actively using the browser (maybe due to unattended activity by Gmail, Facebook, etc.). Using the browser heavily makes the memory grab happen much faster.
When I say memory grab, I'm talking about 1.5 to 2 GIGAbytes (according to about:memory) on top of my initial startup size of about 600 MB before the browser gives up the ghost and becomes unusably slow.
Disabling the Web Clipper makes the problem go away. Re-enabling makes the problem happen again. Uninstalling and reinstalling all three versions makes no difference -- if any of those three WC versions is active, the problem occurs.
Right now I'm copying URLs to Chrome and using its WC, but that's not a particularly convenient process for a frequently-used feature.
Firefox 50.0.2 (latest) and latest Win 10 Pro.
Anyone else having this problem?

Hello!
I'm not sure if anyone else has this issue, however for about 3 weeks I can't log into Web Clipper anymore. Right now every time I press the clipper icon, it opens a new blank window and then closes it immediately, I never get to even try typing in my credentials. I tried reinstalling the add-on, no change there.
Firefox version: 59.0.2
OS Version: Mac OS 10.13.4
Clipper version: 6.13.2

every so often while working on some notes in firefox, the notes do not appear to save if I switch from one note to another, and when I scroll the list on the left, I start to see 5 or 6 copies of the same note. It did it again today for the 6th or 7th time on 2 notes I have edited.
Also, I went to the site to open a bug report and there is not a direct link to actually open a support ticket, even though it shows 'open a ticket'. Weird...

I recently upgraded from Firefox 56.x to Firefox Quantum (57.0.1), and the web clipper icon is no longer is showing in the toolbar. Other extension icons are there, and Evernote is still functional -- I can bring up the Note Taker with Ctrl-Cmd-N, and the notes are properly saved to Evernote -- but without that icon, there's no way to get to the clipper itself. Where did the icon go, and how do I get it back?
I'm using a MacBook Pro running Yosemite 10.10.5.
Thanks,
-Kevin

I just found a note I clipped in December - the title then was "40 Team Collaboration Tools To Check Out Right Now". Sadly when I opened the 8.7MB note it had only a title and one very large grey block inside it. Interestingly, if I clicked in the grey area, I got a slideshow of the images in that clip. Opened the same note in a browser - same grey block. Attempting to edit the note locked up my system, so I deleted it.
Went back to re-clip, and it turns out the number of tools has gone down to 37. Also however I tried, the only clip I could get was a grey block. Article / simplified article / selection - all gave me the block. It's a long page, so I used Firefox's built-in screenshot tool to copy the whole thing. Firefox crashed without saving the pic.
One of the illustrations was a recording, so I tried to copy part of the page without that graphic. Grey block.
Also tried printing the page to PDF - Adobe crashed... something tells me I should go to bed.
Don't know whether the page size, content or my browser of choice is the issue here (didn't try in another browser yet...) but for interest, have a look at https://www.scoro.com/blog/team-collaboration-tools-list/

Did Evernote ever fix the "feature" in FF that it opens a blank window if it is installed on your machine? It took me hours of research to find out some time back that the only cure was to dump clipper off my computer. I am wondering if they ever made an effort to fix this. Also is it safe to install now or are there even newer and better bugs that will make me hate my life.

I installed Clipper, but I cant' use it. Not only can't I log in (the window closes), but it keeps notifying me about enabling cookies. But I have cookies enabled! I added evernote.com to whitelist to make sure, but it did not help. Any fix?

As described in the title, web clipper does not work with firefox quantum 57.0.
When I tried to clip the webpage, only a gray rectangle showed at the top-right cornor in firefox, there's nothing more I could, no button, no user interface.
Please fix this! Thanks!

Hey!
It's very annoying to see up to three ALT+ from Evernote webclipper in the same email. I couldn´t find any way to avoiding it. Please, let me know if there would be any. Ootherwise, I will be uninstalling the extension. Thx

web clipper for Firefox does not support yinxiang.com which is Chinese version of evernote, however extension for chrome is support both.
if not support Chinese version (yinxiang.com) how to transfer the data to this authentic version?
Thanks.

Hello Evernote pals! First post here. Pretty happy Premium user.
Experiencing a few issues with Web Clipper. In roughly descending order of importance (to me of course :-) )
tl;dr: In 2017, I need <1s clip speed, near-perfect page parsing (preferably using the *already locally parsed and downloaded content*), and no changes in scroll position of the page should *ever* happen when I click the Clip button.
1. Speed. Clipper needs to be fast and it just isn't. RIght now Pinboard and Pocket are absolutely blowing it out of the water on Firefox on a reasonably quick 2014 rMBP with 8 GB RAM. Pocket may have some advantages due to being "built in" with native code, but as far as I can tell both services are hitting backend servers to do the actual clipping and saving (of course, please correct me if I'm wrong - and that brings its own issues - see #2 below). In any case, I consider the Clipper's speed to be so poor as to be a usability bug. Since I started playing with Pocket recently, clicking on the elephant and waiting for that slow, lumbering spinner of doom while it loads up whatever and talks to whatever is something I have begun to dread. This is too bad since Evernote is quickly becoming my "system of record" / "external brain", as it has for many others here I'd imagine. The performance issue is especially difficult to tolerate as a user given that it's a paid service, and the output of the clips is not always outstanding (and in some cases quite poor actually - see #2 below).
2. Clip Quality. Clipper doesn't do a *great* job with a lot of web pages. I've done a bit of a "bake off" with Pocket and also the Mercury Chrome extension, and found Clipper to be left somewhat wanting - esp. considering that it's attached to a paid product. In a few cases it just barfs on a page that Pocket or Mercury can parse and display just fine. More to the point, I've deduced that it must talk to a backend server that does the actual fetching and parsing, since I've clipped a page on a site that I'm viewing just fine in my browser (e.g. a NYT page), only to go to my Evernote later and find that it clipped the partial page with the "you've hit 10 articles" or whatever warning, making the clip effectively useless. And there's no way to know that a clip "went bad" except by checking my Evernote compulsively, which is ... kind of defeating the point of computers. This is especially annoying considering that I've already downloaded the content locally, with access to the entire page and all images, etc., only to have the article clip extremely poorly because (apparently?) the client is not actually driving the clipping, but some backend service.
3. One Really Serious UX issue: When I clip a page, it jumps back up to the top of the page from where I am. Especially when I'm partway through a long article, this is *extremely* disorienting because I lose my place. Nothing software does should change the user's position on a page, or jump the UI around in a janky way without the user's input..
Evernote PMs, I don't know if y'all are reading these forums, but: please think about prioritizing the Clipper. I use Evernote in large part because I want an external brain where I save things I read on the web. If it isn't "a darn near perfect clip, in less than a second, every single time", it's making me think about its existence, in which case it's not necessarily solving a problem for me but creating one. I would *love* to be delighted by the Clipper instead of ranging from the best-case "it's OK I guess, but I dread clicking because it's going to hang for 3 seconds and possibly lose my place in the article" to the worse "why doesn't this work as well as Pocket, it didn't clip my page correctly at all, nooooo".
I love Evernote. It's very very good, and I want it to be amazing. I know y'all are working hard and have a lot of various codebases to maintain, and probably not enough people to do it all to the level you'd like. So I'll close by saying: thanks for your hard work, and thanks for listening.