Table Reservation Tool (TRT) Terms of Use

1. Introduction

The Table Reservation Tool (TRT) is a dependent web application (‘widget’) on our website. By sending a request for reservation you are declaring your understanding of the validity of the following terms of use.

Conflicting, deviating or supplementary general terms and conditions are only considered as stipulations if we have expressly confirmed these in writing.

2. Use of TRT, Disclaimer

You may use TRT free of charge.

TRT allows you as a customer to send a request for reservation to us in a simple manner.

We reserve the right to:

Refuse requests for reservation without giving a reason; you are entitled to a table only once we have accepted your request for reservation;

Cancel a previously confirmed reservation; you will however be separately contacted in this case. We are required to have particular grounds for such a cancellation; these grounds will be shared with you in such a case. Conceivable and acceptable cases are possible overbookings due to reservations made directly in our restaurant, whose conflict with your request for reservation was initially unnoticed by us. We will of course make every effort to avoid such cases;

Fulfil your request for reservation of a specific table with the allocation of another table.

A confirmation of reservation should be understood only as a general table reservation. Nevertheless, we will endeavour to meet your requirements for a table booking to the best of our ability. Conceivable and acceptable cases are possible partial cancellations from guests so that a smaller table is sufficient;We may allocate the table reserved by you to another party if at the time of reservation you have not claimed it in person: in such a case we will inform you beforehand and inform you of the impending cancellation. There is no longer an entitlement to the reservation following cancellation.

Check requests for reservation for evidence of misuse (deliberate double booking or fatuous requests) and subsequently refuse them if necessary.

Prevent conspicuous users from using the TRT in future;

3. Liability

All liability for our free TRT is – as far as legally permitted – excluded.

4. Data Protection, Privacy

We collect your personal data within the scope of TRT usage only for the implementation of reservation requests or if you have expressly agreed to send information about our restaurant.

5. Technical Implementation

The technical implementation of requests for reservations takes place via HoReCa Digital GmbH, METRO-Str. 1, 40235 Düsseldorf. HoReCa Digital GmbH does not act as a provider in this case but is instead contracted by us to perform this service on our behalf. HoReCa Digital GmbH can provide any or all deliverables owed in the scope of this contract, particularly services, via subcontractors. HoReCa Digital GmbH intends to provide these services in the future through its subsidiary Hospitality.systems GmbH.

6. Miscellaneous

We reserve the right to adjust these terms of use at any time and to use the updated version for further reservations. The reasonableness of possible changes is not important as every request for reservation is treated as a new reservation. This also applies if we have saved your data for repeat reservations with your consent.

Should a provision of these terms of use be or become wholly or partially void, ineffective, unenforceable or infeasible (‘incorrect provision’), this shall in no way affect the validity or enforceability of the remaining provisions.

These conditions of use are subject to German law.

The sole jurisdiction for all disputes arising out of or in connection to this contract, its realisation or its implementation is – as far as legally permissible – the location of our restaurant according to its legal information.