2. Automatically change status on issue in service desk when I change status on related issue in software project?

3.When I have one issue in Service Desk and other one related issue in JIRA . Can development and service desk write comments on one place (to see comments on both platforms, Service Desk and Software) ?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...