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Neighbor Not Found- can't visit other hotels- PLEASE HELP!

I just restarted playing pet hotel after being away for a little over a year. I can't visit any neighbors at all. Whenever I attempt to visit a neighbor's hotel a mssg pops up that says "neighbor not found". When I go to the social heart icon on the right of my screen and go to the visitors tab, I click on the player256 (bellhop- I think it's automatically there for everyone) it gives me the same mssg. It's extremely frustrating because I can't finish quests or give gifts, etc. Please help! I've switched phones from when I played a couple of years back & I lost all my friends from the game center, so I have no game center friends anymore.

Dimi, welcome and sorry if you are a real player, in that case removing the link from your profile would be great.

Various profiles and also comments in the abandoned parts of this forum still contain suspicious links. IMHO taking care of such links is an important part of an administrators or moderators job. I won't report them anymore, but be aware that those links aren't always posted by newbies. Be careful if you get PMs by those members.