I don't accept returns or cancellations

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Returns and exchange details

Printables: As these products are digital printable files and as such it is impossible to tell if they have been printed or not, no refunds will be given. However, I will do everything possible to ensure that you are 100% happy with your printable purchase! Message me if you have any issues :)

Additional

Discounts :
Message me if you would like to place a large order and we'll work out a discount for you :)

Frequently Asked Questions

WHEN WILL I RECEIVE MY FILES AFTER PURCHASE?

All instant downloads are INSTANT! Just follow the links to download your files and you can start working on them straight away!
For custom made templates, I can usually email you proofs within 48-72 hours - often much before!

I HAVE A MAC, CAN I STILL WORK ON THESE FILES?

Yes, absolutely. These files are compatible with computers and Macs. You will just need to have the relevant program installed on your computer/Mac (see item's description) like Word, Pages, or Acrobat. Free trial versions of Word are available, from the Microsoft website, if needed.

TEXT - CAN I CHANGE IT, ADD, DELETE, OR CHANGE COLOURS?

Yes, on Word document templates or editable PDFs, font size & colour can be changed. You can delete words and add words.
It’s a good idea to print a draft before printing in batch, as colours often look different on computer monitors or tablet screens to how they print.
For listings that have 'shape' headings, those headings cannot be re-typed as they are part of the design, but you can change their colours, position and size. These 'shape' headings will be clearly indicated in the item's description.
Please read all of the listing details for further clarification. :)

FONTS on Word document templates - IS IT EASY TO INSTALL FONTS?

Yes, just follow the instructions and links provided in the instruction file to download and then install the fonts. You will need to close and reopen Word/Pages after installation so that the files display correctly.
If you’d rather use a different font, install the ones I’ve used first, and then you can change it to any other font installed on your computer or Mac.

CAN I REALLY PRINT THESE TEMPLATES AT HOME?

Yes, most definitely. The quality of most home printers is excellent. Printing at home is quick, easy, low cost, and allows you to play around with colours and wording (making sure you're happy) before you decide to print many copies.

WHAT PAPER SHOULD I USE?

I would recommend using a lightweight card - for example 80lbs to 100lbs, or about 200gsm. Choose a card of a light colour, nothing too dark that the designs don’t show up.
It’s a good idea to check with your printer's manual for maximum weight/thickness but most printers will print on the weights mentioned above.

HOW WOULD I CUT THE INVITATIONS ETC TO SIZE AFTER PRINTING?

You can easily cut them to size using a hobby/craft knife (X-Acto for example) and a metal or steel ruler - just follow the cutting guides on the templates. If you already have a guillotine, even better!
It’s also a good idea to cut on a surface that doesn’t mind a few cuts! Once you get going, you’ll be surprised how quick it is.

CAN I PRINT THEM AT A COMMERCIAL PRINTERS?

Yes, you can take/email the files to your local or online copy or print shop. Check the format of the files they require and if they ask for PDFs and your template is a Word document, you can easily save this file as a PDF - simply go to ‘File’, ‘Save As’, then choose PDF from the options available under ‘Format’ or ‘Type’.

WOULD YOU HELP ME IF I GET STUCK?

Certainly :) I’m always happy to help. Please send me a message and I’ll get back to you within 48-72 hours (often much before).

WHAT ARE YOUR TERMS OF USE?

After purchase, you may print as many times as you wish, either for personal use or to give away as a gift. The digital file or printed version may not be shared, redistributed or sold. By purchasing the templates, you agree that the files are for personal use only.