Customer Reviews

Fixed rate plans offer secure savings with Starion Energy. Customers also appreciate the availability of green energy options, and Better Business Bureau reports that the company responds well to official complaints.

However, many consumers report discomfort with Starion Energy's techniques, which include telemarketing and door to door sales. Often variable rates are promoted to customers with the promise of savings, though after the initial first few months consumers may receive inflated energy bills. In November, 2014, the company faced a $50 million class action lawsuit in New York launched by the law firm Sanford Heisler for allegedly participating in "bait-and-switch tactics" that misled customers on the savings they would make.

Rate Plans

Variable Rates

With variable rate plans, the rate you pay for electricity or gas changes each month, and there is no rate cap. You can cancel without paying a fee, but must give 30 days notice. There is no contract.

Fixed Rates

On fixed rate plans, the rate you pay for energy remains the same throughout your entire contract period. There is an early cancellation fee of $100, and contract lengths are 6 or 12 months.

Green Energy

Available in fixed rates options, green energy plans offset your energy usage through the purchase of Renewable Energy Certificates (RECs) on your behalf. This means that you do not receive renewable energy at your home, but instead RECs support the generation of green energy elsewhere in the United States.

Plans Available in Your State

Fixed rates are definitely your better bet with Starion Energy. But fixed rate and green plans are not offered in every state.