Accepting New Client Connections: Be sure this is checked; otherwise, clients will not use the traffic node. As soon as this option is checked, the new setting takes effect automatically via Ajax scripting, and all new Bomgar customer client connections are routed to the affected traffic node per the Atlas cluster configuration.

Network Address Prefixes: When this field is populated, the master node attempts to assign a client to this traffic node if the client's IP address matches one of the network address prefixes. If the client's IP address matches more than one traffic node's network address prefixes, the client is assigned to the traffic node with the longest matching prefix. If the matching prefixes are of equal length, one of the matching traffic nodes is chosen at random. If a client's IP address does not match any network address prefixes, the client is assigned using the method configured on the main Cluster page (see Methods for Choosing Traffic Nodes in an Atlas Cluster).

Enter network address prefixes, one per line, in the form of ip.add.re.ss[/netmask]. Netmask is optional and can be given in either dotted-decimal format or as an integer bitmask. If netmask is omitted, a single IP address is assumed.

You may leave this field blank.

Timezone Offset: This is used only if the method for choosing traffic nodes is set to Timezone Offset. This process involves detecting the time zone setting of the machine hosting the client and using that setting to match the appropriate traffic node which has the closest time zone offset. The time zone offset is derived from the customer time zone setting relative to Coordinated Universal Time (UTC). For countries or zones that use Daylight Saving Time (DST), enter the currently active time zone for the node in question. The cluster offsets for DST automatically.

Bomgar is the leader in Secure Access solutions that empower businesses. Bomgar's leading remote support, privileged access, and identity management solutions help support and security professionals improve productivity and security by enabling secure, controlled connections to any system or device, anywhere in the world. More than 13,000 organizations across 80 countries use Bomgar to deliver superior support services and reduce threats to valuable data and systems.