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News

STEPHEN, MN - Early this morning, starling Poop "Pi" Jaloop Phillips died peacefully at his home from unknown causes. Poopy was born in May 2007 in Bronx, New York. As an infant, he was rescued and adopted by Kathy Phillips and her family. Poopy was known for his fondness of the Resident Evil franchise and the sound of running water. He was the face of the Cracked Egg Studios logo, and he was considered for the host of an unrealized Cracked Egg Studios celebrity talk show called Life with Poopy and as the star of the comedy The Poopy and Crappy Show. He moved to Minnesota in June 2014 to be closer to his mother.

As many of our customers noticed, all web sites operated by Cracked Egg Studios, LLC, including CrackedEggStudios.com, were unavailable from December 18 - December 24, 2013.

Server Compromise

On December 12, our server began experiencing database corruption and by December 14, we learned that our IP address had been added to a number of email block lists. We spent the next few days investigating and our host found that a virus had hijacked our internal Tomcat instance and changed its security settings so that it could bypass our mail software to send SPAM.

On December 18, our web sites were replaced with a generic maintenance message suggesting we would be back in a few hours. Unfortunately, the infection was more persistent than initially thought, so our host's estimate of 6 hours quickly turned into the better part of a week.

How This Affects Users

While there was no evidence that the virus or an unauthorized user had accessed sensitive information (in fact we believe the virus simply propagated from an infected workstation that was connected via SSH), we recommend that any users who submitted any Install, Upgrade, or Import service requests during the month of December should change their site and FTP login information where possible. If you have ever purchased one of these services before December and want to be extra cautious, please do not hesitate to do the same.

We suggest that all users on our sites reset their passwords as soon as they are able.

Changes to Our Implementations

With this recent event, we noted some ways that our server security could be increased and have already done so.

In addition, we will be adding another level of separation to the services that were affected by this infection. Moving forward, we expect to move some internal software to a completely separate Amazon server that can achieve the same functionality without having Tomcat installed at all. Further, we intend to begin processing email traffic through an off-server service as well. These changes should begin rolling out during January.

Rudolph Quits! was written by Ted Phillips in 1997 as a fifth-grade writing assignment, telling a humorous and delightful account of the work relationship between Rudolph the red-nosed reindeer and Santa Claus.

Written by a child for children, it contains 18 illustrations from the original manuscript, plus 2 that were added later. Rudolph Quits! marks the first printed publication available for sale by both Ted Phillips and Cracked Egg Studios.
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Yesterday we moved the Cracked Egg Studios web site to share a dedicated server with the other sites we own. Since we no longer share a server with 100 random sites, and since we've made other performance improvements, this means a faster, more accessible experience for our fans.

While I'll spare everyone from the technobabble, the various changes have yielded speed improvements on the server side by over 70%, and on the client side by about 40%.

Today concluded the site's two-week downtime and revealed a significant number of changes. The web site has been upgraded to the vBulletin 4 software, which made a number of these improvements significantly easier.

VaultWiki Moved

First of all, the VaultWiki tab (and all VaultWiki content) has been completely removed from the site. For VaultWiki customers and others interested, the dedicated VaultWiki site was launched back in January: http://www.vaultwiki.org/
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