Customer service

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FAQ

It is possible to pay with Swedish kronor (SEK), Euro and Dollar. For Euro and Dollar only bills are accepted and change is given in Swedish kronor. It is also possible to pay by credit card.

At the Royal Stables you can pay with Swedish kronor and by debit card, but not with Euro and Dollar.

Is it possible to take wedding photos in the palace parks?

It is permitted to take wedding photos for private use in our palace parks. Please respect the following: it is not permitted to set up bulky photography equipment and/or props, to cordon off or drive vehicles onto our park areas or in any other way disturb other park visitors. Please note the special stipulations for photography in our Image and Media Gallery.

Can I pre-book a ticket for the general palace tours?

Tickets can be purchased on the same day at any of our ticket offices; no advance purchase available.

Are there any storage lockers at the royal palaces?

The Royal Palace of Stockholm: There are a few storage lockers available at Tickets & Information and in the Tre Kronor Museum. However, we would recommend not bringing any large bags with you. The other royal palaces and visitor attractions: No storage lockers available.

Can I take my bag into the royal palaces?

Small bags are permitted at our visitor attractions. Rucksacks should be carried in your hand or on your front. Do not leave any bags unattended. Bags and cases with wheels are not permitted.