Feedback & Complaints

As part of our ongoing commitment to the highest levels of customer service we invite all of our WooHoo customers to submit feedback on any issues they have

How do I leave feedback or make a complaint?

We've made leaving your feedback as simple as possible. Follow these simple steps if you wish to leave any feedback or complaints.

Log into your WooHoo account

Navigate to Help & Support

Leave your comments!

Consumer NZ Advisory Service

As NZ Tax Refunds are a Consumer Trusted business, any customer of NZ Tax Refunds may get advice from the Consumer NZ Advisory Service in relation to a complaint. The contact number is 0800 266 786. Please mention that you are seeking advice from the Consumer NZ Advisory Service in relation to NZ Tax Refunds.

Consumer NZ Disputes Resolution

NZ Tax Refunds use Consumer NZ as their disputes resolution service. The contact number is 0800 266 786. Please mention that you have been referred to the Consumer NZ Dispute Resolution Service by NZ Tax Refunds in relation to a dispute.