Hire Car Insurance Information

Hire Car Insurance Details

All Letz vehicles have full comprehensive cover up to $2 million New Zealand dollars which covers our vehicle, third party vehicles and any property.

The standard insurance excess is NZD$3,000.00 plus GST for a multi-vehicle accident. If a multi vehicle accident occurs while the car is on hire the maximium you are liable for is NZD$3,000.00 plus GST or the cost of repair, whichever is the lesser amount. On all vehicles the insurance excess on a Single Vehicle Accident is $5,000.00 + GST and this excess is not reducable.

The excess applies to damage to the vehicle or damage caused by the vehicle. This covers damage to the rental car, third party vehicles and property up to the value of NZD$2,000,000.00.

Regardless of who is at fault, the excess must be paid at the time of the accident and if a third party insurance company repays us the excess then this is refunded to you at that time.

Our options to reduce the excess are as follows for cars (contact Letz for details on CDW for Minibuses and Trucks):

Option 1 – Bronze Cover • Automatically included with Hire • Full comprehensive cover up to $2 Million dollars with an insurance excess of $3,000.00 + GST (deductible) • Note: $4,000 plus GST on all agency bookings ie Atlas Choice or Cartrawler bookings • Additional Windscreen and Tyre cover available at $6.90 per day

Option 2 – Silver Cover • $16.10 per day for hires over 3 days (hires less than 3 days can still take cover with a 3 day minimum premium). • Full comprehensive cover up to $2 Million dollars with an insurance excess of $800.00 + GST (deductible) • Additional Windscreen and Tyre cover available at $6.90 per day • For drivers under the age of 25yrs the excess can be lowered down to $1500.00 + GST

Option 3 – Gold Cover • $20.70 per day for hires over 3 days (hires less than 3 days can still take cover with a 3 day minimum premium) • Full comprehensive cover up to $2 Million dollars with an insurance excess of $200.00 + GST (deductible) • This includes Windscreen and Tyre cover with a Nill Excess • For drivers under the age of 25yrs the excess can be lowered down to $750.00 + GST

Letz strongly recommends that all customers take the excess reduction options to minimize excess / deductible exposure and travel with peace of mind.In New Zealand Motor Vehicle Insurance is NOT compulsory so you could be liable for damage done by an uninsured driver if you are not fully protected.If you have paid for excess reduction insurance with an online agency please note that this covers the excess for the rental car only not for any other vehicle involved or property that has been damaged. Our insurance will cover you for all other vehicles and property.

NOTE: On all vehicles the insurance excess on a Single Vehicle Accident remains $5,000.00 + GST

Insurance Conditions

The Hirer must be 21yrs or over and have a full valid drivers licence (we cannot hire to someone on a restricted or learners licence).

Hirers between the ages of 21 and 25 years can reduce their excess as per the options described above.

Credit card details are required to secure a booking, but no charge is made until you uplift your rental vehicle. Payment is taken in full upon collection.

If you do not have a credit card but you do have a Visa or MasterCard Debit card then you can hire a car but we will need to take a bond of $1,150.00. This bond will be charged against the card on pick up of the car and upon safe and timely return of the vehicle this will be refunded. Alternatively you can use a family member’s or a friend’s card, in which case a credit card authorisation form must be signed by the owner of the card as an authorisation for us to use that particular card, we will require another form of ID for the credit card holder when arranging this.

Make sure you fit snow chains perfectly and use the ski/surf racks carefully, because misuse and damage of these accessories and to the vehicle by them are not covered by insurance.

If the rental agreement terms and conditions are breached your insurance may be void. Please avail yourself of our terms and conditions here.

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We're currently getting some serious rain at our Auckland office with flooding being reported throughout the city. Our advice to Letz customers (especially those currently in the lower north island and the south island) is to try and stay off the roads over the next 24 - 48 hours - take a rest day from travelling. Watch out where you park, keep out in the open if you can, away from trees and low lying areas. If you do hit some flooding don't drive through without checking the depth first or take a detour, last year one of our customers lost a front and rear bumper by driving blindly through a flooded road. Check out the Metservice's update on ex-Cyclone Gita below and head on over to their facebook page for the latest updates. Be safe everyone. Gita will pass and the sun will come out again. ... See MoreSee Less

MetService Meteorologist John Law gives us the latest on Cyclone Gita as it bears down on New Zealand. Severe Weather Warnings and Watches are in place for heavy rain and strong winds for many areas ...