PORSCHE CAYENNE 2014

Porsche elevated the public's collective eyebrow if this made the decision to go in the game-utility vehicle business in 2003 using its bulbous Cayenne. However, regardless of the grumblings of purists, this midsize luxury Vehicle has shown itself worth the vaunted Porsche title during the period of two decades.

SAME DAY I BOTH CAR WHEN I REACHED HOME... THE RIGHT SIDE TURN SIGNAL LIGHT FELL OFF AND WAS HANGING FROM THE WIRE. I HAD TO GO BACK TO THE DEALERSHIP TWICE TO FIX THIS PROBLEM BECAUSE THEY DIDN'T HAVE ANYTHING IN STOCK. AFTER 200 MILES ON MY CAR I STARTED TO HEAR A KNOCKING SOUND BETWEEN CONSOLE PANEL AND ENGINE, WHEN I WENT TO THE DEALER FIRST TIME THEY TRIED TO CONVINCE ME THAT IT?S NORMAL BECAUSE THERE IS SIMILAR SOUNDS FROM SOME OF OTHER CARS THEY HAVE IN STOCK. THEY DIDN'T SHOW ME ANY OTHER CARS THAT HAS THIS SOUND WHEN I WAS THERE. THEY STATED THAT ON THEIR REPORT THAT THEY DO NOT KNOW WHAT THE SOUND IS, BUT IT IS ON OTHER CARS AS WELL. I TOLD THEM THAT THE SAME MODEL CAR I TEST DROVE, DID NOT HAVE THIS SOUND, WHY WOULD THE SAME CAR HAVE SUCH A NOISE. THERE WAS NO ANSWER OR RESPONSE TO THIS QUESTION. THEY JUST STATED THAT THEY DON?T KNOW WHAT THIS. I CHECKED 2 OTHER CARS MYSELF AT THE SAME DEALERSHIP, ONE OF WHICH, THE TECHNICIAN WAS PRESENT FROM SAME DEALERSHIP. HE SAID THAT THE CAR WE CHECKED DOESN'T HAVE ANY NOISE, BUT MY CAR DOES. SERVICE DEPARTMENT MANAGER TOLD ME TO DRIVE AROUND TO HEAR IF NOISE GETS LOUDER THEN COME BACK TO DEALERSHIP. THE KNOCKING SOUND ON AND OFF, GOT PROGRESSIVELY LOUDER. I WENT BACK TO THE DEALERSHIP 3 TIMES WITH THE SAME PROBLEM BUT THEY STILL DIDN'T KNOW WHAT WAS CAUSING THIS AND DIDN'T WANT TO DO ANYTHING ABOUT IT. MY CAR ALSO HAVE A PROBLEM WITH THE SECURITY ALARM SYSTEM, IT GOES OFF AT ANY TIME OF DAY OR NIGHT AND THEY DID NOT TRY TO RECTIFY OR RESOLVE THE ISSUE. I ALSO NOTICED FROM BEING AT THE DEALERSHIP, THAT THERE'S ALSO A PROBLEM WITH SECURITY SYSTEM ALARM ON MANY OF THE CARS. WHEELS PAINT CONSTANTLY PEELING OFF. *TR

Date Complaint Filed: 09/02/2014

Component(s): WHEELS

Manufacturer: Porsche Cars North America, Inc.

Date Of Incident: 05/13/2012

NHTSA ID Number: 1105902

Squish VIN: WP1AD2A23EL

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

SAME DAY I BOTH CAR WHEN I REACHED HOME... THE RIGHT SIDE TURN SIGNAL LIGHT FELL OFF AND WAS HANGING FROM THE WIRE. I HAD TO GO BACK TO THE DEALERSHIP TWICE TO FIX THIS PROBLEM BECAUSE THEY DIDN'T HAVE ANYTHING IN STOCK. AFTER 200 MILES ON MY CAR I STARTED TO HEAR A KNOCKING SOUND BETWEEN CONSOLE PANEL AND ENGINE, WHEN I WENT TO THE DEALER FIRST TIME THEY TRIED TO CONVINCE ME THAT IT?S NORMAL BECAUSE THERE IS SIMILAR SOUNDS FROM SOME OF OTHER CARS THEY HAVE IN STOCK. THEY DIDN'T SHOW ME ANY OTHER CARS THAT HAS THIS SOUND WHEN I WAS THERE. THEY STATED THAT ON THEIR REPORT THAT THEY DO NOT KNOW WHAT THE SOUND IS, BUT IT IS ON OTHER CARS AS WELL. I TOLD THEM THAT THE SAME MODEL CAR I TEST DROVE, DID NOT HAVE THIS SOUND, WHY WOULD THE SAME CAR HAVE SUCH A NOISE. THERE WAS NO ANSWER OR RESPONSE TO THIS QUESTION. THEY JUST STATED THAT THEY DON?T KNOW WHAT THIS. I CHECKED 2 OTHER CARS MYSELF AT THE SAME DEALERSHIP, ONE OF WHICH, THE TECHNICIAN WAS PRESENT FROM SAME DEALERSHIP. HE SAID THAT THE CAR WE CHECKED DOESN'T HAVE ANY NOISE, BUT MY CAR DOES. SERVICE DEPARTMENT MANAGER TOLD ME TO DRIVE AROUND TO HEAR IF NOISE GETS LOUDER THEN COME BACK TO DEALERSHIP. THE KNOCKING SOUND ON AND OFF, GOT PROGRESSIVELY LOUDER. I WENT BACK TO THE DEALERSHIP 3 TIMES WITH THE SAME PROBLEM BUT THEY STILL DIDN'T KNOW WHAT WAS CAUSING THIS AND DIDN'T WANT TO DO ANYTHING ABOUT IT. MY CAR ALSO HAVE A PROBLEM WITH THE SECURITY ALARM SYSTEM, IT GOES OFF AT ANY TIME OF DAY OR NIGHT AND THEY DID NOT TRY TO RECTIFY OR RESOLVE THE ISSUE. I ALSO NOTICED FROM BEING AT THE DEALERSHIP, THAT THERE'S ALSO A PROBLEM WITH SECURITY SYSTEM ALARM ON MANY OF THE CARS. WHEELS PAINT CONSTANTLY PEELING OFF. *TR

Date Complaint Filed: 09/02/2014

Component(s): ELECTRICAL SYSTEM

Manufacturer: Porsche Cars North America, Inc.

Date Of Incident: 05/13/2012

NHTSA ID Number: 1105903

Squish VIN: WP1AD2A23EL

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

SAME DAY I BOTH CAR WHEN I REACHED HOME... THE RIGHT SIDE TURN SIGNAL LIGHT FELL OFF AND WAS HANGING FROM THE WIRE. I HAD TO GO BACK TO THE DEALERSHIP TWICE TO FIX THIS PROBLEM BECAUSE THEY DIDN'T HAVE ANYTHING IN STOCK. AFTER 200 MILES ON MY CAR I STARTED TO HEAR A KNOCKING SOUND BETWEEN CONSOLE PANEL AND ENGINE, WHEN I WENT TO THE DEALER FIRST TIME THEY TRIED TO CONVINCE ME THAT IT?S NORMAL BECAUSE THERE IS SIMILAR SOUNDS FROM SOME OF OTHER CARS THEY HAVE IN STOCK. THEY DIDN'T SHOW ME ANY OTHER CARS THAT HAS THIS SOUND WHEN I WAS THERE. THEY STATED THAT ON THEIR REPORT THAT THEY DO NOT KNOW WHAT THE SOUND IS, BUT IT IS ON OTHER CARS AS WELL. I TOLD THEM THAT THE SAME MODEL CAR I TEST DROVE, DID NOT HAVE THIS SOUND, WHY WOULD THE SAME CAR HAVE SUCH A NOISE. THERE WAS NO ANSWER OR RESPONSE TO THIS QUESTION. THEY JUST STATED THAT THEY DON?T KNOW WHAT THIS. I CHECKED 2 OTHER CARS MYSELF AT THE SAME DEALERSHIP, ONE OF WHICH, THE TECHNICIAN WAS PRESENT FROM SAME DEALERSHIP. HE SAID THAT THE CAR WE CHECKED DOESN'T HAVE ANY NOISE, BUT MY CAR DOES. SERVICE DEPARTMENT MANAGER TOLD ME TO DRIVE AROUND TO HEAR IF NOISE GETS LOUDER THEN COME BACK TO DEALERSHIP. THE KNOCKING SOUND ON AND OFF, GOT PROGRESSIVELY LOUDER. I WENT BACK TO THE DEALERSHIP 3 TIMES WITH THE SAME PROBLEM BUT THEY STILL DIDN'T KNOW WHAT WAS CAUSING THIS AND DIDN'T WANT TO DO ANYTHING ABOUT IT. MY CAR ALSO HAVE A PROBLEM WITH THE SECURITY ALARM SYSTEM, IT GOES OFF AT ANY TIME OF DAY OR NIGHT AND THEY DID NOT TRY TO RECTIFY OR RESOLVE THE ISSUE. I ALSO NOTICED FROM BEING AT THE DEALERSHIP, THAT THERE'S ALSO A PROBLEM WITH SECURITY SYSTEM ALARM ON MANY OF THE CARS. WHEELS PAINT CONSTANTLY PEELING OFF. *TR

Date Complaint Filed: 09/05/2014

Component(s): STRUCTURE

Manufacturer: Porsche Cars North America, Inc.

Date Of Incident: 09/04/2014

NHTSA ID Number: 1113414

Squish VIN: WP1AB2A20EL

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

LUXOR BEIGE DASHBOARD IS TOO BRIGHT AND REFLECTS IN THE WINDSHIELD CREATING BLIND SPOTS IN BRIGHT SUNLIGHT. A NEAR MISS HAPPENED BECAUSE OF THE TEMPORARY BLIND SPOT. DEPENDING ON THE GEOMETRY OF THE SUN AND THE CAR THE BLIND SPOT IN THE WINDOW FROM THE REFLECTION CAN BE ALMOST OPAQUE. IF ANOTHER VEHICLE IS SHADED IN THE REFLECTION BLIND SPOT THEN THE SHADED VEHICLE CAN BE ALMOST INVISIBLE.

Date Complaint Filed: 03/18/2015

Component(s): ENGINE

Manufacturer: Porsche Cars North America, Inc.

Date Of Incident: 03/18/2015

NHTSA ID Number: 1167585

Squish VIN: WP1AA2A28EL

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

I WAS EXITING THE HIGHWAY INTO A REST AREA, AND AT ABOUT 30-35MPH THE CAR'S ENGINE SUDDENLY CUT OUT. ALL THE DASHBOARD WARNING LIGHTS LIT UP, THE POWER STEERING FAILED, AND EVEN WITH THE BRAKE TO THE FLOOR THE CAR WOULD BARELY SLOW DOWN. I PUT THE CAR IN PARK AND RESTARTED IT AND IT DROVE NORMALLY. I'M NOW AFRAID TO DRIVE MY BRAND NEW CAR, BECAUSE IF THE ENGINE CUTS OUT IN THE MIDDLE OF AN INTERSECTION OR TURNING LEFT AGAINST TRAFFIC, I COULD BE INVOLVED IN A VERY SERIOUS CRASH. THIS IS MORE THAN JUST AN INCONVENIENCE, IT IS A VERY SERIOUS SAFETY FLAW! IF I WAS MAKING A LEFT TURN AGAINST TRAFFIC AND MY TWO YEAR OLD NIECE WAS IN HER CAR SEAT IN BACK, SHE WOULD BE DIRECTLY IMPACTED BY THE VEHICLE DUE TO THE FACT THAT THE CAR DECIDED TO STOP WORKING! *TR

Date Complaint Filed: 03/18/2015

Component(s): STEERING

Manufacturer: Porsche Cars North America, Inc.

Date Of Incident: 03/18/2015

NHTSA ID Number: 1167587

Squish VIN: WP1AA2A28EL

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

I WAS EXITING THE HIGHWAY INTO A REST AREA, AND AT ABOUT 30-35MPH THE CAR'S ENGINE SUDDENLY CUT OUT. ALL THE DASHBOARD WARNING LIGHTS LIT UP, THE POWER STEERING FAILED, AND EVEN WITH THE BRAKE TO THE FLOOR THE CAR WOULD BARELY SLOW DOWN. I PUT THE CAR IN PARK AND RESTARTED IT AND IT DROVE NORMALLY. I'M NOW AFRAID TO DRIVE MY BRAND NEW CAR, BECAUSE IF THE ENGINE CUTS OUT IN THE MIDDLE OF AN INTERSECTION OR TURNING LEFT AGAINST TRAFFIC, I COULD BE INVOLVED IN A VERY SERIOUS CRASH. THIS IS MORE THAN JUST AN INCONVENIENCE, IT IS A VERY SERIOUS SAFETY FLAW! IF I WAS MAKING A LEFT TURN AGAINST TRAFFIC AND MY TWO YEAR OLD NIECE WAS IN HER CAR SEAT IN BACK, SHE WOULD BE DIRECTLY IMPACTED BY THE VEHICLE DUE TO THE FACT THAT THE CAR DECIDED TO STOP WORKING! *TR

Date Complaint Filed: 06/02/2015

Component(s): TIRES:SIDEWALL

Manufacturer: Porsche Cars North America, Inc.

Date Of Incident: 05/01/2015

NHTSA ID Number: 1188300

Squish VIN: -

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

TL* THE CONTACT OWNS A 2014 PORSCHE CAYENNE EQUIPPED WITH CONTINENTAL TIRES, SIZE: 255/55R18 (NA). THE CONTACT STATED THAT THE REAR DRIVER SIDE TIRE EXHIBITED A BUBBLE ON THE SIDEWALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 10,000.

Date Complaint Filed: 11/23/2015

Component(s): STRUCTURE:BODY

Manufacturer: Porsche Cars North America, Inc.

Date Of Incident: 11/19/2015

NHTSA ID Number: 1241069

Squish VIN: WP1AD2A28EL

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

ON 11/19/2015 AT APPROX 7:20AM WHILE DRIVING THE PANORAMIC SUNROOF EMPLODED ON IT'S OWN, NOTHING HIT IT FROM THE OUTSIDE OR INSIDE. THERE WERE NO CARS AROUND ME ON THE ROAD NOR WAS THERE ANY VISIBLE SOUND OF ANYTHING HITTING US IT WAS JUST A LOUD BOOM AS THE SUNROOF SHATTERED IN AN UPWARD PATTERN AS IF IT WERE UNDER PRESSURE, ALSO CAUSING DAMAGE TO THE PAINT/BODY ON ROOF OF CAR FROM THE GLASS DEBRIS. DEALERSHIP REFUSING WARRANTY BECAUSE THEY DO NOT KNOW WHAT CAUSED IT.

Date Complaint Filed: 05/21/2016

Component(s): UNKNOWN OR OTHER

Manufacturer: Porsche Cars North America, Inc.

Date Of Incident: 05/21/2016

NHTSA ID Number: 1284520

Squish VIN: WP1AA2A2XEL

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

ON MULTIPLE OCCASIONS WE ARE NOT ABLE TO REMOVE THE ELECTRONIC KEY FROM THE IGNITION WHEN THE TRANSMISSION SELECTOR IS PLACED IN THE PARK POSITION. THIS HAS HAPPENED APPROXIMATELY 20 TIMES IN THE LAST SIX MONTHS ON THE STREET IN PARKING LOTS AND AT HOME. I HAVE VIDEO OF THE FAILURE.

Date Complaint Filed: 01/23/2014

Component(s): FUEL SYSTEM, DIESEL

Manufacturer: Porsche Cars North America, Inc.

Date Of Incident: 01/10/2014

NHTSA ID Number: 1035120

Squish VIN: WP1AF2A29EL

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

THE CAR WOULD NOT START AFTER MULTIPLE ATTEMPTS. THE SUV NEEDED TO BE TOWED TO THE NEAREST DEALERSHIP. THEY SAID THE FUEL GELLED AND RECOMMENDED THAT "I" HAVE THE FUEL STATION PLACE THE 'CORRECT ADDITIVE' TO THE DIESEL FUEL. MY HUSBAND HAS HAD TWO DIESEL VEHICLES FROM OTHER CAR MANUFACTURERS FOR THE PAST 4 YEARS, BUT HE HAS NEVER HAD ANY ENGINE START PROBLEMS. HE IS STILL FILLING HIS TANK AT THE SAME STATION. SINCE THEN, I HAVE CHANGED THE DIESEL FUEL STATION AND NOW GO TO ANOTHER BUSY PLACE. THE SAME THING HAPPENED TODAY, TWO (2) WEEKS LATER, WITH A DIFFERENT DIESEL FUEL SOURCE. VEHICLE WOULD NOT START (ODOMETER READS 4980 MILES) THE DEALERSHIP (FROM WHERE THE SUV WAS PURCHASED) COULD ONLY MAKE THE RECOMMENDATION TO MOVE THE VEHICLE, WHICH WON'T START, TO AN INDOOR GARAGE. IN OUR AREA, THIS IS IMPRACTICAL. VERY FEW COMPANIES AND STORES PROVIDE INDOOR GARAGES. I HAVE BEEN ON THE PHONE MULTIPLE TIMES. THE PORSCHE DEALERSHIP HAS NOT BEEN ABLE TO COME UP WITH ANY OTHER RECOMMENDATIONS UNTIL NOW, 7-1/2 HRS SINCE MY FIRST CALL. *TR

Date Complaint Filed: 09/02/2014

Component(s): STRUCTURE

Manufacturer: Porsche Cars North America, Inc.

Date Of Incident: 05/13/2012

NHTSA ID Number: 1105904

Squish VIN: WP1AD2A23EL

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

SAME DAY I BOTH CAR WHEN I REACHED HOME... THE RIGHT SIDE TURN SIGNAL LIGHT FELL OFF AND WAS HANGING FROM THE WIRE. I HAD TO GO BACK TO THE DEALERSHIP TWICE TO FIX THIS PROBLEM BECAUSE THEY DIDN'T HAVE ANYTHING IN STOCK. AFTER 200 MILES ON MY CAR I STARTED TO HEAR A KNOCKING SOUND BETWEEN CONSOLE PANEL AND ENGINE, WHEN I WENT TO THE DEALER FIRST TIME THEY TRIED TO CONVINCE ME THAT IT?S NORMAL BECAUSE THERE IS SIMILAR SOUNDS FROM SOME OF OTHER CARS THEY HAVE IN STOCK. THEY DIDN'T SHOW ME ANY OTHER CARS THAT HAS THIS SOUND WHEN I WAS THERE. THEY STATED THAT ON THEIR REPORT THAT THEY DO NOT KNOW WHAT THE SOUND IS, BUT IT IS ON OTHER CARS AS WELL. I TOLD THEM THAT THE SAME MODEL CAR I TEST DROVE, DID NOT HAVE THIS SOUND, WHY WOULD THE SAME CAR HAVE SUCH A NOISE. THERE WAS NO ANSWER OR RESPONSE TO THIS QUESTION. THEY JUST STATED THAT THEY DON?T KNOW WHAT THIS. I CHECKED 2 OTHER CARS MYSELF AT THE SAME DEALERSHIP, ONE OF WHICH, THE TECHNICIAN WAS PRESENT FROM SAME DEALERSHIP. HE SAID THAT THE CAR WE CHECKED DOESN'T HAVE ANY NOISE, BUT MY CAR DOES. SERVICE DEPARTMENT MANAGER TOLD ME TO DRIVE AROUND TO HEAR IF NOISE GETS LOUDER THEN COME BACK TO DEALERSHIP. THE KNOCKING SOUND ON AND OFF, GOT PROGRESSIVELY LOUDER. I WENT BACK TO THE DEALERSHIP 3 TIMES WITH THE SAME PROBLEM BUT THEY STILL DIDN'T KNOW WHAT WAS CAUSING THIS AND DIDN'T WANT TO DO ANYTHING ABOUT IT. MY CAR ALSO HAVE A PROBLEM WITH THE SECURITY ALARM SYSTEM, IT GOES OFF AT ANY TIME OF DAY OR NIGHT AND THEY DID NOT TRY TO RECTIFY OR RESOLVE THE ISSUE. I ALSO NOTICED FROM BEING AT THE DEALERSHIP, THAT THERE'S ALSO A PROBLEM WITH SECURITY SYSTEM ALARM ON MANY OF THE CARS. WHEELS PAINT CONSTANTLY PEELING OFF. *TR

Date Complaint Filed: 03/18/2015

Component(s): SERVICE BRAKES

Manufacturer: Porsche Cars North America, Inc.

Date Of Incident: 03/18/2015

NHTSA ID Number: 1167586

Squish VIN: WP1AA2A28EL

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

I WAS EXITING THE HIGHWAY INTO A REST AREA, AND AT ABOUT 30-35MPH THE CAR'S ENGINE SUDDENLY CUT OUT. ALL THE DASHBOARD WARNING LIGHTS LIT UP, THE POWER STEERING FAILED, AND EVEN WITH THE BRAKE TO THE FLOOR THE CAR WOULD BARELY SLOW DOWN. I PUT THE CAR IN PARK AND RESTARTED IT AND IT DROVE NORMALLY. I'M NOW AFRAID TO DRIVE MY BRAND NEW CAR, BECAUSE IF THE ENGINE CUTS OUT IN THE MIDDLE OF AN INTERSECTION OR TURNING LEFT AGAINST TRAFFIC, I COULD BE INVOLVED IN A VERY SERIOUS CRASH. THIS IS MORE THAN JUST AN INCONVENIENCE, IT IS A VERY SERIOUS SAFETY FLAW! IF I WAS MAKING A LEFT TURN AGAINST TRAFFIC AND MY TWO YEAR OLD NIECE WAS IN HER CAR SEAT IN BACK, SHE WOULD BE DIRECTLY IMPACTED BY THE VEHICLE DUE TO THE FACT THAT THE CAR DECIDED TO STOP WORKING! *TR

Date Complaint Filed: 04/04/2016

Component(s): EXTERIOR LIGHTING

Manufacturer: Porsche Cars North America, Inc.

Date Of Incident: 03/28/2016

NHTSA ID Number: 1273191

Squish VIN: WP1AF2A26EL

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

I PURCHASED A 2014 PORSCHE CAYENNE DIESEL NEW IN AUGUST 2014 EQUIPPED WITH THE CONVENIENCE PACKAGE WHICH INCLUDES BI XENON HEADLIGHTS WITH "PORSCHE DYNAMIC LIGHTING SYSTEM" (PDLS). THE PDLS IS QUITE COMPLICATED AND HAS SOME GOOD FEATURES BUT IT DOES NOT ILLUMINATE DOWN THE ROAD VERY FAR AND IS DANGEROUS ON HILLY TERRAIN. SOMETHING IN THE SYSTEM MAKES THE TOP OF THE BEAM SHUT OFF SHARPLY SO IF YOU APPROACH A HILL YOU CAN NOT SEE BEYOND THE BASE OF THE HILL. EVEN REFLECTIVE SURFACES ARE NOT ILLUMINATED. I DO A LOT OF DRIVING ON HILLY TERRAIN WITH A LOT OF WILDLIFE. THIS IS A DANGEROUS SITUATION. I HAVE WRITTEN THIS UP ON EACH OF 4 VISITS TO THE PORSCHE DEALER AND THEY SAY UNTIL PORSCHE COMES UP WITH A FIX, THERE IS NOTHING THEY CAN DO. PORSCHE REFUSES TO DO ANYTHING ABOUT IT.