30 day return policy on all* items.

There will be a 10-25% restocking fee applied to returned items depending on the condition the item and its packaging comes back in .

The customer is responsible for returning products, at their expense, to Radio City.

*certain custom orders are exempt.

Note to Our International (non USA / Canada) Customers:

You MAY want to consider using our shipping partner Bongo International. (See more info below).

Currently we are unable to process international credit card orders (Except Canada) as it is difficult to get address verification for credit cards issued by banks outside of the United States of America and / or Canada.

However we would be happy to process orders with a wire transfer payment or International Money Order.

Please e-mail us at email at

websales@radioinc.com

if you would like to do a wire transfer order and tell us how you would prefer your order to be shipped.

We will reply with your total cost including shipping charges.

All payments must of course be in the form of U.S. dollars.

Also international shipping WILL BE greater than $10USD. The default best rate only applies to

continental US customers. We will contact you with your actual shipping costs after you place your order.

You can calculate ballpark shipping costs by going to the UPS.Com website

http://wwwapps.ups.com/calTimeCost?loc=en_US

and entering our address :

Country : United States

City : New Brighton, Postal /Zip Code: 55112

as the source and your address as the destination address.

Note:
Our dealer agreement with most of our telescope vendors Celestron, Meade and Orion only permit us to ship to addresses inside the United States of America.

Fortunately this is NOT true for Vixen & TeleVue brand telescopes.

Those we can ship to anywhere you are willing to pay the shipping to.

International Shipping is Now Available via Bongo Too!

Radio City has partnered with Bongo International to service our customers Worldwide!

Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers.
Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.

International customers can save up to 82% off typical international shipping rates by following these four easy steps:

Register with Bongo and receive a U.S. shipping address.

Enter the Bongo address as both your billing and shipping address.

Use the credit card that you have on file with Bongo as the payment method.

Once the order arrives at Bongo, log into your account to forward to your country.

If you have any questions, please feel free to contact Bongo through
e-mail.
They will be glad to assist you.