Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

Like a lot of others, I have been billed for a service that I did not request. 'ILD Teleservices' has been billing me via 'ATT' on behalf of 'FoneRight'. I contacted 'ILD' at 1-800-433-4518 and was told to contact 'FoneRight' at their new toll-free number 1-866-215-6641. I was able to talk to a very capable and polite customer service person who said that I would be credited with the charges and the account would be closed.

The reason that I am writing this complaint is to document how 'FoneRight' said that I supposedly signed up. Per the service representative, the sign-up was via 'USPrizeDraw.com', and she even gave me the name of the person that supposedly signed up. Obviously, it was not me, and I am wondering if these persons signing up are gaining anything from all of this. Is it possible that they signed up to enter for a prize and just made up phone numbers? I am curious as to whether others were able to find out how their names ended up on billing lists.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.