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Aspire Nautilus X Replacement Heads offer you Aspire’s new U-Tech Coil Technology. You haven’t seen this before. Featuring an innovative and highly effective method of airflow in the core structure, airflow enters via the upper airflow chamber. Then it travels down the first coil’s vertical structure to return through the center before exiting the drip tip. Your vape is cooled down and flavor is increased dramatically. Additionally, paired with the specifically spaced coils, the result is one of the most flavor-intense vape experiences available on the market today.

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We want nothing more than for our customers to feel they receive quality products and high quality service. After the receipt of your order, we offer a 10-day return policy on any DOA (dead on arrival) or unused items, factory sealed in the manufacturer’s original packaging. We never charge restocking fees, all we ask is that you cover all shipping and insurance costs associated with returning unwanted items.

Please inspect and test all products upon receipt, the 10-day return window begins regardless of whether the products were opened or not.

After the 10-day return period ends, we try our best to provide as much assistance as possible with any manufacturer defect problems that may arise. We value your business, and always try to work out the best possible solution to issues on a case-by-case basis. We strive to be as reasonable and fair as possible and hope our customers reciprocate.

If we make an error when fulfilling your order, please contact customer service within 48 hours of receiving your package to initiate a claim. A brief email to support@originvape.com alerting us of an error is the quickest way of initiating claims. We make sure to correct any fulfillment mistakes as quickly as possible, and sincerely apologize for any inconvenience.

Incorrectly received items must be returned to us. We provide you with a prepaid return label via email to send back the product(s) free of charge. If we do not receive the item(s) within 30 days, we reserve the right to charge the original card used to make your purchase for the full dollar amount of the product(s).

Our 10-day return policy does not include coverage of accidents and user errors such as over-tightening atomizers, stripping threads, dropping products, water damage, exposure to extreme temperatures, not adhering to manufacturer provided usage instructions, or any misuse of products, electronic or mechanical.

We do not accept returns for normal product wear and tear, for example cosmetic blemishes or natural patina.

To initiate a return or exchange you must obtain a Return Merchandise Authorization (RMA) number. To obtain an RMA number, please contact customer service with your order number and the reason for your request.

After you receive an RMA number, please return your product(s) to us within 30 days. Include information such as order number, name, address, and reason for returning the product(s).

Pack all merchandise safely to prevent damage during transit. We strongly recommend using a shipping method with tracking & insurance. Origin Vape, LLC. is not responsible for loss or damage during transit.

We offer various United States Postal Service (USPS) & United Parcel Service (UPS) shipping options to all 50 States in the U.S., including Guam, U.S. Virgin Islands, Puerto Rico, & all APO/FPO/Other military addresses.

We process all in-stock orders from Monday-Friday (excluding U.S. holidays).

Please note, if you receive a tracking number during a weekend or major U.S. holiday, your order is prepared for shipment, but it is not handed off to a shipping carrier until the following business day.

We reserve the right to additional processing time if any questions or concerns regarding your order arise. We always do our best to get in touch with you via phone or email only when absolutely necessary. Please make sure you provide us with current contact information during checkout.

Any foreseen order processing delays are visibly announced directly on the affected product’s page. If we are experiencing a larger than normal order volume an announcement is made via a site-wide notice.

USPS First-Class Mail (est. 1-14 business days*): Prices are based on the combined weight of items in cart. Rates begin at $3.00 & increase $0.25 per every additional ounce, for a maximum total of 13 oz. Tracking included.

Please Note:The USPS does not guarantee estimated transit time of shipments. Sometimes, due to circumstances beyond our control packages may not arrive on the date which appears in the USPS tracking system. Unfortunately, because of unexpected service delays we cannot guarantee delivery/transit times.

Tracking numbers are automatically generated when we print your shipping label during order processing. An email containing the tracking number with the subject “Your Origin Vape order has shipped” is then sent directly to the email address provided by you during checkout.

Please check your email’s “spam” folders if you did not receive a tracking number.

You may also find & view all tracking information directly by logging into “My Account“

To track the status of your package visit USPS.com and enter your tracking number or call:

Domestic General Information – USPS
1-800-ASK-USPS (1-800-275-8777)

For all USPS shipping options, please allow up to 48 business hours for tracking information to update or begin to show movement in the USPS automated tracking system.

We offer different “Free Standard Shipping” promotions throughout the year. If an order minimum is required to qualify for free shipping, the shopping cart subtotal, after discounts & excluding taxes (NY residents only) must meet the minimum required dollar amount to qualify.

Free Shipping promotions are valid for U.S. orders, including APO/FPO/all military addresses only.

Order changes or cancellations are possible. Please contact us as soon as possible and we will do our best to accommodate any changes. Once an order has shipped, you must return the package to us prior to receiving a refund, shipping fees are not refundable.

Orders with multiple items may be shipped from different warehouse locations and arrive in separate shipments. Your order may arrive in separate packages. Typically, these packages will arrive within a few days of each other. You will not be charged any additional shipping charges under these circumstances. Your original shipping charge will be applied across the multiple packages. In such cases, you may receive an email tracking number for each package shipped to you.