Voluble captures the naturally occurring flow of online consumer conversations and converts it into litigation-ready evidence.

Voluble captures the naturally occurring flow of online consumer conversations and converts it into litigation-ready evidence.

Courts are listening to the voice of the consumer online

Nearly 200 million Americans use social media. For the first time in history, we have access to a real world, real time database capturing exactly what consumers are saying related to issues of interest in a wide variety of commercial litigation matters:

Courts are listening to the voice of the consumer online

Nearly 200 million Americans use social media. For the first time in history, we have access to a real world, real time database capturing exactly what consumers are saying related to issues of interest in a wide variety of commercial litigation matters:

The Voluble Approach

Experienced

Our process was developed and is conducted by litigation consultants who understand both the nuanced issues involved in complex commercial legal disputes and the extraordinary level of rigor demanded of evidence relied upon by expert witnesses.

Collaborative

From the outset of each project, we work collaboratively with attorneys and/or experts to determine the scope, key questions, and realistic objectives for the analysis.

Customized

We customize our searches based on the needs of the case and can scrape specialized sites relevant to the case and also use Facebook’s, Twitter’s and other sites’ APIs to collect additional relevant information.

We provide reliable data for law firms and experts

We develop robust analyses and insights based on online consumer conversations across a comprehensive and customizable array of websites and social media platforms. Our experienced litigation team then transforms this broad collection of online consumer conversations into relevant and reliable data for expert reports.

We provide reliable data for law firms and experts

We develop robust analyses and insights based on online consumer conversations across a comprehensive and customizable array of websites and social media platforms. Our experienced litigation team then transforms this broad collection of online consumer conversations into relevant and reliable data for expert reports.

Attorneys and Experts

We would be pleased to discuss your litigation needs and provide some initial insights and direction at no charge. If you would like to find out more about our services generally or discuss a specific project, please contact us.