“They’re just getting mad, saying, ‘This is not all right, this is not OK, you can’t do this to us,'” Mah continued. “The police are in here and the fire department’s in here and they’re telling us that they can’t do anything, that we just have to stay put.”

The emergency responders were onboard due to a distress call from at least one passenger. Without the air conditioning, the cabin had become almost unbearably hot and people needed water.