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About

Who we are

Operating throughout the South West and now in and around London, Ideal Lifts Service Ltd provide a local and professional service for all types of lifts. Our experienced and highly trained lift engineers provide maintenance, repair and refurbishment services to keep passengers and goods moving.

Our personal approach to all aspects of work and attention to detail will ensure we keep your lift in the best possible condition, as well as keeping you up to date with the latest technology and statutory requirements.

24 hour callout

We maintain a number of lifts in care homes, apartment blocks, schools and hotels throughout Devon, Cornwall and beyond, so we full appreciate how important a reliable lift is to people.

For this reason we pride ourselves on providing outstanding preventative maintenance, should your lift fail however, then our locally based network of engineers are available 24 hours a day to give a rapid response when you need us.

Priority access to our 24/7 emergency callout service is available to all of our customers, 365 days a year.

Why choose us?

We do things differently...

• No travelling time charges on callouts – No hidden charges
• Free surveys and condition reports
• Fully qualified engineers with many years experience
• A genuine 24 hour emergency callout service
• Fixed price repair quotes – No hidden costs
• Dedicated Account Manager – Always speak to the same person
• All engineers are qualified first aiders and are CSCS certified
• Straight forward honest advice
• A rapid callout response service from locally based engineers
• Flexible contracts and terms tailored to you and your lift equipment
• A high level of first time fixes - Short and long term options
• Highest quality equipment chosen over cheaper products on repairs and refurbishments
• A trustworthy and friendly team you can rely upon
• A strong and highly valued reputation
• Pride in our work and appearance
• Clear lines of communication
• Established supplier network with most spare parts available from stock or next day
• We offer the care, attention and dedication that you and your lifts deserve