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My flight was canceled so I was rerouted through London and was given a voucher for this hotel. The reception area was bright and welcoming and the receptionist was very pleasant and helpful. The room was spacious and very comfortable. My voucher included a meal to their restaurant, when the hostess saw I had a voucher I was relegated to...

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Thank Katherine A

James S, Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Katherine A,
Thank you for taking the time to review your stay with us on TripAdvisor, I am disappointed to read of your experience.
The service levels that you have received are certainly not the standard we aim to deliver and indeed you expect.
I have recently asked for the team to review our pricing strategy regarding the beverage...

We wanted to stay by the airport and this was the perfect hotel. The service was great. The hotel had everything we needed. It made our layover in London easy. We were able to Uber in London for dinner. A great night in London.

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Thank staceycopp

James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear staceycopp,
Thank you very much for taking time out to leave such fantastic feedback about your recent stay with us at the Renaissance London Heathrow Hotel.
I am so pleased that you had a remarkable stay at our hotel. Your kind words about the hotel and the service you received are much appreciated and I look forward to sharing...

I had informed the hotel's staff of the very special nature of our stay prior to transatlantic travel from Heathrow airport the next day. Everything from food to facilities was perfect at the hotel. Maribel and Shalu and their colleagues excelled and added personal cards, extensive decoration and the most welcome and generous upgrade to a suite, we have never...

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2Thank RogerEllman

James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear RogerEllman,
Thank you so much for your rave review following your recent stay with us at the Renaissance London Heathrow Hotel.
We pride ourselves on delivering personalized service, and we are so glad that you were able to experience this first hand.
I am delighted to hear you have enjoyed your stay and the team exceeded your expectations. I...

I stay at various places around the globe and this hotel is friendly and comfortable!
The highlight is undoubtably Sonja in the Executive lounge who is friendly, professional and welcoming to all.
She is a credit to the hotel and her colleagues all aim to make your visit very special!!

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Thank duncanwsteel

James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear duncanwsteel,
Thank you for taking the time to write a review of your stay with us here at the Renaissance London Heathrow Hotel.
I was delighted to read your praising remarks about your experience at our Hotel. I was glad to learn that you were satisfied with our Executive Lounge as well as the friendly and polite service provided...

James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Wesley N,
I would like to truly thank you for the very positive comments throughout and for taking the time to share your excellent experience with us here at the Renaissance London Heathrow Hotel.
It is always great motivation and recognition for our team to hear about guest satisfaction which is our main goal.
As a Renaissance hotel, it...

There is no free shuttle but you can take a local buss at main bus station (5 min walk from Terminal 2) for free. There are 3-4 different buses so it is very easy to get there.
From outside, the hotel looks nothing special but inside is great. Lobby is very welcoming and fancy and front desk and restaurant staff...

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Thank bubbleDC

James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear bubbleDC,
I would like to truly thank you for the very positive comments throughout and for taking the time to share your excellent experience with us here at the Renaissance London Heathrow Hotel.
You have made our staff very happy with your feedback and it is very nice in return to know that you would recommend the hotel to...

I personally have never stayed at any Marriott properties in the recent past. This turned out to be the cheapest by Heathrow hence stayed. As an SPG platinum u was hoping was a decent upgrade but what I got was an extremely low end Marriott silver member upgrade.
The bathroom is so small so small so small it's hilarious.
Other...

We opted for their park and stay before we flew to Berlin for a short break. I managed to park close to the rear entrance. Booking in was easy and I had a very efficient young lady who explained what to do on our return to validate the parking, where our room was located and what was available in the...

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Thank 585Rodney585

James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear 585Rodney585,
Thank you for taking the time to write a review of your stay with us here at the Renaissance London Heathrow Hotel.
I am delighted to hear that we have exceeded your expectations. It is always great motivation and recognition for our teams to hear about guest satisfaction which is our main goal.
I regret to learn about...

Stayed here for one night prior to catching an early morning flight. Had some trouble as the satnav would not accept the final letter. However, a phone call to the hotel en-route provided the answer; the concierge was extremely helpful. Car park was easy to find, access was easy also. The front desk receptionist was friendly and extremely efficient. Room...

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Thank Wele F

James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Wele F,
I would like to truly thank you for the very positive comments throughout and for taking the time to share your excellent experience with us here at the Renaissance London Heathrow.
I am absolutely thrilled that you have had an amazing experience with us and the team exceeded your expectations. Our teams try their best to go...

To stay for a night close to the airport in the RENAISSANCE you can find everything you need: shower, comfortable bed, tea bar, room service, restaurant, bar, quick hotel shuttle etc.
Unfortunately we didn't have time for the wellness area...

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Thank Chris4526

James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Chris4526,
Thank you for taking the time to write a review of your stay with us here at the Renaissance London Heathrow Hotel.
I am delighted to hear that we have exceeded your expectations. It is always great motivation and recognition for our teams to hear about guest satisfaction which is our main goal.
Thank you for your praising...

Amenities

Highlights

Restaurant

Room Service

Fitness Centre with Gym / Workout Room

Bar/Lounge

Free High Speed Internet ( WiFi )

GreenPartner
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Green Partners meet the programme's minimum requirements for environmental activities, but have not yet qualified for a Green Leader badge. The set of requirements include having a towel and linen re-use programme, using energy-efficient light bulbs, tracking energy usage, recycling, and educating staff and guests on green practices.

About the property

Non-Smoking Hotel

Wheelchair Access

Things to do

Restaurant

Fitness Centre with Gym / Workout Room

Bar/Lounge

Room types

Non-Smoking Rooms

Suites

Family Rooms

In your room

Air Conditioning

Refrigerator in room

Internet

Paid Wifi

Free Internet

Public Wifi

Free High Speed Internet ( WiFi )

Services

Room Service

Shuttle Bus Service

Airport Transportation

Dry Cleaning

Meeting Rooms

Laundry Service

Concierge

Banquet Room

Multilingual Staff

Conference Facilities

Breakfast Available

Official Description (provided by the hotel)

Discover a modern oasis at the Renaissance London Heathrow Hotel. With a prime airport location and stylish accommodations, our hotel is ideal for both business and leisure travelers. We offer spectacular runway views, soundproof hotel rooms and easy access to central London....more less

Additional Information about Renaissance London Heathrow Hotel

Address: Bath Road, Hounslow TW6 2AQ, England

Region:United Kingdom > England > Greater London > Hounslow

Price Range:
$126 - $235 (Based on Average Rates for a Standard Room)

Hotel Class:4 star — Renaissance London Heathrow Hotel 4*

Number of rooms: 710

Reservation Options:

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Also Known As:

Renaissance Hotel London Heathrow

Renaissance Hotel Hounslow

Renaissance Hounslow

Hounslow Renaissance

Renaissance Heathrow

Renaissance London Heathrow Hotel Hounslow, Greater London

Hotel Style:

#2 Spa Hotel in Hounslow

#2 Luxury Hotel in Hounslow

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