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Description

♥ A custom printed invitation insert made to coordinate/match any invitation design in my shop.• add this listing to your cart with your invitation design in the same quantity and same paper selection

Coordinating 3.5" x 5" insert cards will be printed front and back side and typeset with the wording of your choosing...perfect for registry information, venue information, special celebration instructions, bring a book baby shower requests, etc.

::::::::::::::::::::::::::::::::::::::NOTE: This is for design and text only...this listing is not available with a photo. If you would like a photo card, please request a Custom Order. Additional fees apply for photo cards.

::::::::::::::::::::::::::::::::::::::How to order your coordinating insert:

{1} add this listing to your cart with the invitation design of your choosing in the same quantity

{2} include the information for your insert along with the information for your invitation in the "Note to Seller" section during checkout.

::::::::::::::::::::::::::::::::::::::COMMUNICATION: Correspondence regarding details of customization will be managed through the Etsy Conversations feature. Communication is key to a satisfactory turnaround time so if you’re new to Etsy, please click here and learn about the Convo system: www.etsy.com/help/article/4364

::::::::::::::::::::::::::::::::::::::IMPORTANT COLOR NOTE: the colors that display on your screen are hardly ever an exact representation of the actual color of a physical printed item...for one thing, screens "glow" and paper does not :-) Additionally, however, different programs can represent colors differently on the same screen/device...and add to that the fact that different types of printing processes will print colors differently.

Any and all designs resulting from the purchase of this listing are copyrighted in their entirety as compiled/arranged. Your purchase is intended for personal use only. Reproducing the design purchased or a substantially like design is unlawful activity as provided for in US Copyright laws.

♥ A custom printed invitation insert made to coordinate/match any invitation design in my shop.• add this listing to your cart with your invitation design in the same quantity and same paper selection

Coordinating 3.5" x 5" insert cards will be printed front and back side and typeset with the wording of your choosing...perfect for registry information, venue information, special celebration instructions, bring a book baby shower requests, etc.

::::::::::::::::::::::::::::::::::::::NOTE: This is for design and text only...this listing is not available with a photo. If you would like a photo card, please request a Custom Order. Additional fees apply for photo cards.

::::::::::::::::::::::::::::::::::::::How to order your coordinating insert:

{1} add this listing to your cart with the invitation design of your choosing in the same quantity

{2} include the information for your insert along with the information for your invitation in the "Note to Seller" section during checkout.

::::::::::::::::::::::::::::::::::::::COMMUNICATION: Correspondence regarding details of customization will be managed through the Etsy Conversations feature. Communication is key to a satisfactory turnaround time so if you’re new to Etsy, please click here and learn about the Convo system: www.etsy.com/help/article/4364

::::::::::::::::::::::::::::::::::::::IMPORTANT COLOR NOTE: the colors that display on your screen are hardly ever an exact representation of the actual color of a physical printed item...for one thing, screens "glow" and paper does not :-) Additionally, however, different programs can represent colors differently on the same screen/device...and add to that the fact that different types of printing processes will print colors differently.

Any and all designs resulting from the purchase of this listing are copyrighted in their entirety as compiled/arranged. Your purchase is intended for personal use only. Reproducing the design purchased or a substantially like design is unlawful activity as provided for in US Copyright laws.

Payments

Payment can be made using Etsy Payments or PayPal. Orders that require expedited printing need to be paid using the PayPal payment gateway (a PayPal account is not needed to use the PayPal payment gateway...check out with your debit or credit card as a Guest via PayPal).

Returns & exchanges

I gladly accept cancellations

Request a cancellation within: 12 hours of purchase

I don't accept returns or exchanges

But please contact me if you have any problems with your order.

Returns and exchange details

It is my goal that you be delighted with your purchase and the service you receive. If there is ever an issue, please contact me and I will make amends as the situation allows. Because most all of the items I offer in my Etsy shop are customized and made when ordered, returns or exchanges are not accepted for the majority of items. Be assured, however, that I am always happy to work with my customers if an issue with a purchase arises. Details by type of item are listed below. ↓ ↓ ↓ ↓ ↓

PRINTED STATIONERY AND OTHER PRESS ITEMS:
In general, due to the nature of the product, refunds are not given for custom printed items. If your printed item(s) arrived damaged or there are flaws from the printing process, please contact me *upon receipt* of the items with a photo of the damage or issue so I can arrange a re-print. A replacement for damaged or flawed items will be made. A replacement will also be provided if I made an error on your custom/personalized printed item(s). Return of the damaged, flawed, incorrect item is not required.

DIGITAL/PRINTABLE FILES:
In general, due to the nature of the product, refunds are not given for customized/personalized digital purchases that have been commenced, approved and/or delivered. I will, however, work with you to provide a replacement if I made an error in creating/producing your file(s).
*Refunds will not be given for Instant Download digital files.*

WOOD ITEMS/CAKE STANDS:
Refunds will be given for regular stock items purchased within 3 days of receipt. Return postage must be paid by the buyer and items must be returned to me complete and in their original condition before refund is made.
Custom made wood items will be addressed on a case-by-case basis.

ITEMS DAMAGED OR LOST IN TRANSIT:
Replacement or refund requests for items damaged during shipment are to be made within 48 hours of receipt of the item...we'll be working at a distance, so please document damage to box, packaging and item by photograph in order to expedite the process for shipping insurance claims.
Refund requests for lost items require a 15 day wait by USPS before an insurance claim is honored. (An item is considered "lost" by USPS if the tracking has not been updated to a delivered status).

PROOF APPROVAL:
Many printed items require approval of a digital Proof prior to finalizing and printing. Digital Proofs are sent for printed invitation and guest book orders as part of the process. Proofs are sent via the Etsy Conversations system and all communication regarding proofing and finalizing takes place via Etsy Conversations. If you do not approve a Proof for print and the time to have your order printed and delivered to you is close to your event, one of two things will happen:
1) if all of the information needed to produce your order was included on your order and appears to be complete and correct as far as can be known, your order will be printed with the information provided at purchase.
2) if your order is missing information required or appears to be incorrect as far as can be known, your order will be cancelled and a refund (less any design time that has been incurred) will be provided.
If you are slow to respond to request to review a digital Proof of your order, please do keep in mind that it will also delay printing and delivery of your order.

ORDER CANCELLATION REQUESTS:
You may cancel your order and request a full refund within 12 hours of purchase if no work has commenced on your custom item. Full refunds will not be given if work has commenced on a custom item purchase before a request to cancel is received. Refunds for work that has commenced will be addressed on a case-by-case basis. Refunds for cancellation requests initiated by a customer will be processed within the time frame of 3 business days.
Instant Download purchases can not be cancelled as the file is made available immediately.

Shipping policies

• Shipping specifics are located in item listings.
• Note that upgrading shipping does not lessen the standard turnaround time for printed items, only the transit time. Turnaround times for printed items vary by the item and are outlined in individual listings.
• If you would like to receive an item more quickly than the stated turn around time I can often accommodate expedited processing...specific conditions apply. Kindly make contact *prior* to purchase.
• General shipping information by type of item is below ↓

PRINTED STATIONERY ITEMS:
Print orders for invitations, labels, other stationery, guest books, etc. ship to you directly from the stationery printing company that I partner with for printed paper items. Paper goods are packaged to protect against moisture and humidity in transit. Most orders ship by USPS Priority Mail although larger purchases may be sent by FedEx or UPS. Shipping upgrades are available by special request.

WOOD ITEMS:
After your purchase you will receive a personal note including the intended ship date for your package thru the Etsy convo system. When your item(s) ship you will receive a message and email giving specifics as to the shipping and delivery of your item.

Most items are shipped by USPS Priority Mail. Your domestic postage for a package will always include Delivery Confirmation and custom wood items are shipped insured. More expensive items are shipped with Signature Confirmation. I wrap and package all items for shipment with proper care and respect of delicacy. I prefer paper for cushion but do use some bubble/styro to protect some items. I try to avoid styro packing peanuts if at all possible.

DIGITAL/PRINTABLE FILES:
You can generally expect a first Proof/Draft of printable invitations within 12-24 hours of your order if placed Sunday - Thursday during my regular business hours. Multiple digital item orders and/or decorations will be Proofed within 48 hours.
**Note that my turnaround times for print-quality digital files are relative to how readily available you are for collaboration**

• Shipping specifics are located in item listings.
• Note that upgrading shipping does not lessen the standard turnaround time for printed items, only the transit time. Turnaround times for printed items vary by the item and are outlined in individual listings.
• If you would like to receive an item more quickly than the stated turn around time I can often accommodate expedited processing...specific conditions apply. Kindly make contact *prior* to purchase.
• General shipping information by type of item is below ↓

PRINTED STATIONERY ITEMS:
Print orders for invitations, labels, other stationery, guest books, etc. ship to you directly from the stationery printing company that I partner with for printed paper items. Paper goods are packaged to protect against moisture and humidity in transit. Most orders ship by USPS Priority Mail although larger purchases may be sent by FedEx or UPS. Shipping upgrades are available by special request.

WOOD ITEMS:
After your purchase you will receive a personal note including the intended ship date for your package thru the Etsy convo system. When your item(s) ship you will receive a message and email giving specifics as to the shipping and delivery of your item.

Most items are shipped by USPS Priority Mail. Your domestic postage for a package will always include Delivery Confirmation and custom wood items are shipped insured. More expensive items are shipped with Signature Confirmation. I wrap and package all items for shipment with proper care and respect of delicacy. I prefer paper for cushion but do use some bubble/styro to protect some items. I try to avoid styro packing peanuts if at all possible.

DIGITAL/PRINTABLE FILES:
You can generally expect a first Proof/Draft of printable invitations within 12-24 hours of your order if placed Sunday - Thursday during my regular business hours. Multiple digital item orders and/or decorations will be Proofed within 48 hours.
**Note that my turnaround times for print-quality digital files are relative to how readily available you are for collaboration**

Additional policies

Thank you for considering a purchase from Old Ways: Fuss&Feathers! It is my goal to provide you with unique items of quality for your enjoyment.

I believe that customer service is an important part of your experience so I welcome questions and requests. I am generally able to respond promptly during my regular U.S. business hours (9:00 - 6:00 EST, Monday - Friday). I don't keep any regular hours on Saturdays however you may find me here sometimes. I do not do design work on Sundays or US Holidays.

Correspondence regarding details of customized items will be managed through the Etsy Conversations feature. Communication is key so if you’re new to Etsy, please click here and learn all about the Convo system: www.etsy.com/help/article/4364

The photos you send to me are stored in a safe electronic environment and will be used only for the purpose of creating your customization. All photo files are deleted once the final product has been sent to you.
♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦

If you plan to print digital items at a commercial print shop or office store, please know (or contact them to find out) how your digital file needs to be set up for their process. If you plan to print digital items at home keep in mind that they tend to be heavy on ink usage. I'm always happy (when appropriate) to change a background to white to help you save ink.

I welcome requests for Custom Orders....I enjoy building ideas into finished product so don't hesitate to drop me a Request if there is something special you've been looking for and can not find.

It would be my pleasure to work with you on translating items in my shop to a language other than English....please send a Request for a Custom Order.

Thank you for considering a purchase from Old Ways: Fuss&Feathers! It is my goal to provide you with unique items of quality for your enjoyment.

I believe that customer service is an important part of your experience so I welcome questions and requests. I am generally able to respond promptly during my regular U.S. business hours (9:00 - 6:00 EST, Monday - Friday). I don't keep any regular hours on Saturdays however you may find me here sometimes. I do not do design work on Sundays or US Holidays.

Correspondence regarding details of customized items will be managed through the Etsy Conversations feature. Communication is key so if you’re new to Etsy, please click here and learn all about the Convo system: www.etsy.com/help/article/4364

The photos you send to me are stored in a safe electronic environment and will be used only for the purpose of creating your customization. All photo files are deleted once the final product has been sent to you.
♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦

If you plan to print digital items at a commercial print shop or office store, please know (or contact them to find out) how your digital file needs to be set up for their process. If you plan to print digital items at home keep in mind that they tend to be heavy on ink usage. I'm always happy (when appropriate) to change a background to white to help you save ink.

I welcome requests for Custom Orders....I enjoy building ideas into finished product so don't hesitate to drop me a Request if there is something special you've been looking for and can not find.

It would be my pleasure to work with you on translating items in my shop to a language other than English....please send a Request for a Custom Order.

FAQs

Your information for customizing personalized purchases such as invitations, guest books or gift items should be put in the "Note to Seller" section during the Etsy checkout process so they will come to me on your order.

Standard production times can be found in the "Shipping" tab on each listing. Note that production time ("ready to ship by") is the time it takes to create your order so be sure to factor in shipping time as well. Most printed orders arrive within 7 to 10 business days if digital Proofs are approved promptly. I can sometimes accommodate a faster turnaround if your event is near...please contact me before placing an order to inquire about expedited service.

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.