YOUR WISH IS OUR COMMAND

WHAT ARE THE BENEFITS OF USING VIRTUAL JEANIE?

Virtual Jeanie offer a flexible service that can be tailored to suit your needs. We save you time, often allowing you to focus on more profitable areas of your business (or life) and because we are really good at what we do, we are quick – so it’s a really cost effective way to manage your workload – what might take you 4 hours, may only take us 2! We’re also incredibly professional, discreet and reliable.

HOW MUCH DOES THE VIRTUAL JEANIE SERVICE COST?

Virtual Jeanie has a price range starting from £25 per hour upwards depending on the skill and experience required to undertake a particular task. We offer Packages (retainers, basically) and Project Fees too for one off jobs. Please feel free to ask for a quote for the job or task that you have in mind.

HOW DO I KNOW MY PERSONAL DATA IS SAFE WITH YOU?

We take client confidentiality very seriously. We are registered with the Information Commissioner and comply with the Data Protection Act. In addition, our terms and conditions offer you complete protection and we can sign a comprehensive Non Disclosure Agreement if required. Janine is also CRB/DBS checked.

HOW CAN I COMMUNICATE WITH YOU?

You can communicate with us in a wide variety of ways including telephone, email, our website, text, post, Facetime and Skype.

CAN WE MEET YOU BEFORE WE GO AHEAD WITH USING YOUR SERVICE?

Yes! We would love to meet you. You will need to contact us with details of what you need doing and your location and we will come and meet you over a coffee. There is no obligation and no charge for the initial meeting.

DO YOU OFFER A FACE TO FACE SERVICE?

Yes we do. We would be more than happy to come to you - however if you are not within a 10 mile radius of Chobham, Surrey - we will need to charge for mileage at cost, but this will always be agreed with you beforehand.

WHAT ARE YOUR WORKING HOURS?

Our core working hours will be between 8:00am and 6:00pm, Monday to Friday, however we are available outside of those hours by arrangement only.

HOW DO WE PAY?

You can pay via bank transfer straight into our account or via Paypal.

ARE THERE ANY HIDDEN COSTS?

No. We always go through everything and try and think ahead for what will be needed. So when we quote you for the work you need doing, it will be for the full service. Unless of course, you have added some other requirements during the job in hand that were not in the initial quote - however, we will always make sure any costs are all confirmed in writing from both parties if necessary.