Our Certifications

In addition to earning Motorola’s Elite Specialist service provider title, EMCI holds industry recognized certifications such as a Certified Service Center and various Electronics Technician Association, Intl. standards.

Solutions Channel Partner

Motorola Solutions is the leading provider of mission critical two-way radio communications to commercial businesses and public safety agencies worldwide.

Service Specialist

We are an authorized Motorola Service Center. We have our own factory trained staff of experienced service professionals who are totally committed to keeping your system performing at peak efficiency. We utilize the latest test equipment and maintains an extensive inventory of factory original parts.

Certified Service Center

The Certified Service Center (CSC) program is designed as a tool to help consumers find quality service centers, to help electronics and appliance manufacturers select service centers for in-warranty repairs, and to provide a standard for professional service firms that desire to offer outstanding customer service.

Showing our customers that we mean business!

Becoming a Certified Service Center demonstrates to our customers, and the whole industry, that customer service and satisfaction are paramount to our service center. It let your customers know that they are guaranteed high quality. Our service deserves to be recognized, so take your business one step beyond the rest.

Certified Service Center (CSC) status places our business in the elite network of service centers that consumers turn to for quality assurance. Our business will be listed in the CSC directory - to be distributed to industry and consumers, as well as being listed on Consortium Members web sites.

What's Involved?

To attain Certified Service Center status, a service center must comply with specified requirements determined by representatives of all facets of the service industry.

Certification Requirements:

Facility Service Capability

Code of Conduct

Appropriate Test Equipment and Tools

Customer Service and Warranty Policy

Management Skills

Technician Certifications

Licensing and Insurance

Professional Appearance

ETA Certified

In cooperation with Motorola, ETA offers both basic and advanced certifications for Motorola Technicians and Service Stations. Motorola would like for the technicians to take the basic electronics Associate CET exam. Many techs are also choosing to take the full journeyman level CET by taking either the WCM or USMSS certification and others have gone on to attain Senior or even Master level CET certification.