So I was handed my BES a few months ago. And someone recently asked for me to deploy them the Sametime Messenger (which I've never done). So I try to do a simple push of a software config and it won't go.

This package hasn't been pushed out in some time. After some reading I see that I must do a software config for each BlackBerry Device series... which makes sense because I am running all new 8830's. Now what I don't get from the BES Domino Admin Guide.. is what downloads I need that distinguish the models apart. I re-downloaded the sametime messenger and tried to do a new software configuration [defined it for the 8800 series]. But it still won't push... Am I missing some handheld specific software here?