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Director - Aquatics

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Job Details

Nature and Scope:
Under the direction of the Executive Director, the Director of Aquatics administers the policies, procedures and programs of the branch relating to aquatics. This position also supervises all aquatic personnel and is ultimately responsible for swimming pool and aquatic safety as well as swimming pool maintenance and upkeep. The Director of Aquatics has staff supervision, budget accountability, fundraising accountability, membership involvement accountability and program development, delivery and evaluation responsibility. Key ingredients will be that YMCA programs and services in the aquatics department will be administered in a values-centered, mission driven, high quality environment which is centered on member service. This position is also responsible for the direct oversight of the YMCA Swim Team. Experience in USA Swimming is preferred.
The Robert D. Fowler Family YMCA is located in the city of Peachtree Corners which is the largest city in Gwinnett County. The facility is 20 years old and boasts 60,000 square feet of programming space with a six lane indoor pool; sauna, seam room and large whirlpool located on the pool deck. The facility serves 3000 units in a diverse community. The YMCA is located next to the largest subdivision in the county with a large family population. The Fowler Fins swim team has not lost a swim meet in four years and has a USA swim team component.
Qualifications
• A Bachelor’s degree or aquatics background in related field required.
• Two (2) or more years in aquatic supervision, pool operation, training and development of high performing teams is required.
• Must have a background in staff team development and relationship management.
• Excellent interpersonal, written and verbal communication skills.
• Strong customer service skills.
• Hands on experience with utilizing data to make an informed decisions.
• Personal commitment to service and hospitality.
• If internal to the YMCA, must have a YMCA Team Leader certification.
Essential Functions
• Recruit, hire, train, develop, schedule, supervise, and evaluate the employees and volunteers.
• Develop and implement a plan to attract and recruit new members and corporate partnerships.
• Conduct pilots for new programs; develop plans and manage best practices through engagement of the staff team.
• Effectively manage budgets; hold staff accountable for high-quality results using a formal process to measure progress.
• Foster a climate of innovation.
• Monitor progress towards branch’s goals by running and reviewing all necessary reports.
• Lead the Y’s presence at community outreach, including learn to swim programs in offsite locations and provide leadership for summer day camp aquatic programming.
• Coordinates marketing efforts to maximize enrollments and provides ongoing support to the Executive Director on related issues.
• Collaborate with the Association key departments to lead, coordinate and support implementation of key initiatives related to marketing, social media and communications, human resources and financial development.
• Serves as a key staff leader to the annual fundraising campaign.
• Provide leadership to the branch board membership committee.
Critical leadership competencies based on needs specific to role:
1. Ensures a high level of service with a commitment to improving lives.
2. Provides staff with feedback, coaching, guidance and support.
3. Holds staff accountable for high-quality results using a formal process to measure progress.
4. Facilitates change; models adaptability and awareness of the impact of change.
5. Employs, trains and supervises and rewards all aquatic personnel and recruits volunteers when necessary. Coaches and mentors staff and volunteers to succeed. Reviews and evaluates staff and volunteers on a regular schedule and gives positive feedback and constructive criticism. Provides in-service training programs for new and current staff and conducts regular staff meetings.
6. Keeps abreast of current trends and research in the area of aquatics and aquatic programs.
7. Responsible for creating, developing and marketing an effective member centered aquatic program which meets the needs of the community at large. Actively attends and participates with the Aquatic Cabinet. Assists with the interpretation and communication of aquatic program objectives to the Aquatic Committee, Branch Board and community.
8. Provides support and active leadership for the WHY IT MATTERS Campaign. May staff a team or division.
9. Prepares and administers a yearly aquatic budget.
10. Conducts surveys and focus groups and uses other evaluation techniques to maintain constant feedback from participants in YMCA aquatics programs. Responds appropriately and proactively to member concerns. Effective communication from the department is key to member satisfaction and member commitment to the organization.

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