Kudos to Brian and Phil at Champion Chrysler. Their attention to detail and true customer empathy is a credit to the owner's of this dealership. I own and manage multiple hotel properties and the 1st rule of building an exceptional team is the hiring people that truly have an innate ability to interact with customers with a caring attitude. These 2 gentlemen have proven this to me time and time again. They truly care about the customer.
Thank You,
Joe Rodrigues

2018 Jeep Compass Latitude Review

Great car

by Rose77 from Chicago IL

May 14, 2019

5

This car is absolutely amazing. It’s great in the snow and very reliable. Go to see Jared at Arlington Heights CDJR! He’s so great! He helped me find exactly what I was looking for! He’s young but extremely knowledgeable.

I worked with Phil in the service department and Anita in the body shop. Both we're extremely helpful and made sure any questions I had were answered immediately. I could not believe the difference in how the car looked and performed. And the young man who did the interior detailing should get a raise!

2018 Jeep Compass Latitude Review

Love this car!

by Shelz from Lakeland, Fl

May 11, 2019

5

I absolutely love everything about this car! It is so comfortable and reliable. The buying process was so easy and fast. I appreciate that they valued my time.

I was in the market for a used vehicle and looking to get out of two vehicles because one of them I was having issues with. I had some negative equity and wanted to get rid of the two payments for one and I was told it was impossible at another dealer. I called Tony and he showed me how to make it happen and put me into a brand new Buick Lacrosse for less than I was paying on the two others. He makes the process so smooth every time and always finds a way to get it done for me.

2018 Jeep Compass Trailhawk Review

Like sofar

April 28, 2019

5

So fare we like the choice we made on the purchase of our 2018 Jeep Compass and the fetchers that it has we are enjoying.

Very pleased with every aspect of my service experience at Champion, they fit us in and handles our repair quite fast. highly recommend !

2018 Jeep Compass Latitude Review

I love it. But

by M&M from Bradford

April 12, 2019

5

My Daughter drives it daily. Great vehicle, but we live in Vermont long winters. I am not happy that Jeep put an all season tire in the North East. Which in turn cost us another $800.00 dollars for Snow tires. My Bought a 2018 Renegade, loves it to. Slid on all seasons in 4 wheel drive = FENDER BENDER. Come on Jeep on off road tires in the future. We shouldn't have keep buying tires for the seasonal changes. Thanks P.S. I drive a Dodge Ram 1500 hundred, and I love it. switched from a chevy for ten years. Great job on the Pick-up.

Love my new vehicle! Called to ask for a certain car, color, options-had it within a few days. Fast, great service. Would highly recommend.. Thank you to a friendly Jud for making my experience at Dick Scott Motormall amazing😄

2018 Jeep Compass Limited Review

Very sporty, yet economical

by Paula from Canal Winchester

April 6, 2019

5

I downsized from a full size Ram pickup truck due to health issues. This is a perfect fit for me, as I am but 5 ft tall. I love the 4 wheel drive option, since I'm a born and raised southerner and need it for those snowy Ohio days.
It's a true joy to feel comfortable, yet safe, and this vehicle delivers.
I love the panoramic sun roof!!!!!!

I leased a new Buick LaCrosse with Dave Kern as my salesman! It was a wonderful experience during the buying process! I also have to say - I was in an auto accident about 2 months after I brought my new car home and Dave made sure to help take care of me! He helped with getting my car to the auto body as well as any questions / concerns that I had! I would highly recommend Sundance and Dave! Thank you for the all around care!!

2018 Jeep Compass Trailhawk Review

Needed a new engine at 2450 miles.

by Pam from Pawleys Island, SC

March 31, 2019

3

I was 700 miles away from my home when the service engine light went on. Luckily I was near a dealer. Bottom line - there was water in a cylinder, which was a factory defect. I was without my vehicle for 6 weeks because a new engine needed to be ordered. I bought the car brand new and only had it for 3 months, by the way. The warranty covered everything. When I got it back, the stop start feature wasn't working. I have been waiting for SEVEN months for the battery for that to be available!!!

Always have a good experience with service here. I've been using the same dealership for all my service needs for 6 years now and have never had an issue with them.

2018 Jeep Compass Latitude Review

My dream car

by MarkL from Hartford, CT

March 30, 2019

5

The Jeep Compass 2018 is hands down the best car I could imagine owning. It is tough, stylish, affordable and high tech. It makes the driving experience much more enjoyable. I wake up every morning excited to able to drive my Jeep.

I've had 3 previous older vehicles that were quiet but now I have a brand new 2018 Jeep Compass that sounds like it's 20 years old and constantly has a sweet smell. Jeep service guys can't find anything wrong with it but something has to be wrong for it to make all this unnecessary noise.

Bear with me here, because I want to give a thorough and honest review. I bought a 2013 Jeep Grand Cherokee at Dick Scott 2 years ago from mostly because they had the car I was looking for, but also because it was convenient that they were in Fowlerville where I lived. Though to be fair, I looked at dealerships all over SE Michigan for the better part of a year before making a purchase decision. The Sales experience was not bad and probably better than most but also nothing that made me go "Wow!" I can't remember my sales person's name and haven't heard from him since but that's typical, I think. When I purchased the car, I also purchased the extended warranty because I drive vehicles for a long time and I was concerned mostly about all of the electronics on the newer vehicles. I initially took the car to Dick Scott's service department for basic maintenance and a few minor issues that I was surprised were covered under the warranty I purchased like a rattling seat and stereo firmware upgrades. Each time took the car in, I left feeling impressed by the customer service and support. I always left feeling like I was the most important customer that day...sort of like I was flying first class. But the truth is, while I appreciate it, I really didn't think a ton about it until I recently moved and took my car to another Chrysler dealership only 3 miles from my new house. My car developed a noise that sounded a bit like a playing card in the spokes of a bicycle. The noise admittedly came and went so when I wasn't going to need it a few days, I dropped it off at the closest dealership. I am not writing a review about that dealership here, so I won't go into a lot of detail but I will say that while they had the vehicle for 4 days, they did not identify or fix the problem. The attitude and lack of desire or effort to address my concern stood in such stark contrast to what I had become accustomed to at Dick Scott was astounding. So much so that I drove an hour back to Dick Scott just to ask them for help. I spoke with Scott Combs, the service manager and explained the situation to him. It was like going home again. The welcoming attitude alone was enough to make me feel better, but over the next 2 days, I became blown away by how much effort Scott and his team (especially Nick Lennard) put into fixing the issue and making me feel appreciated and valued as a customer. It was so far over and beyond that this review does not even come close to describing my appreciation. The thing is, this experience made me realize how much different the service I had thought was normal before, was actually comparatively superb. It is definitely NOT convenient for me to continue take my car to a dealership an hour away, yet I will do so in the future. The value of their outstanding customer service makes any inconvenience absolutely worth it!

2018 Jeep Compass Limited Review

Awesome ride, stylish and great on gas

by C Fos from Brownstown

March 22, 2019

5

Comfortable ride. Apple car play and android play are a Godsend. Great headroom and leg roomfor people over 6 feet tall. Powerful 4 cylinder engine feels more like a v6.

Bryan was extremely helpful and I will return for future services because of him

2018 Jeep Compass Limited Review

I absolutely love it

by AlexiaR from Bismarck, ND

March 14, 2019

5

This vehicle has everything I wanted, not the color I wanted because it sold, but can't complain! Dylan Hocking reached out to me and told me the that one had sold, and got me into one that was the exact same, but just a different color! So far, I am loving it.

Ask for Andrea! I contacted Lafontaine for a new truck purchased and Andrea was all 10's! I hate the buying process and Andrea made it easier than any other purchase I ever done. Very professional and was on top off the whole purchase. Not a snag or no hidden problems that usually come up! Ask for Andrea Szymanski if you want a great buying process!
A and K LaRose

2018 Jeep Compass Latitude Review

Great Value - Every Feature You Could Ask For!

by CarsReviewer12398 from Wilmington, NC

March 13, 2019

4

Purchased a 2018 Compass Limited with 12,000 miles; it has every feature (minus a sunroof which is not something I wanted) that I could have asked for. Navigation, Heated Seats & Steering Wheel, Rain-Sensing Wipers, etc. It looks nice, drives nice and checks every box I needed it to. The only drawback is the "get-up & go" is lacking a bit, but I think that's only because I'm used to driving performance vehicles like BMW & Lexus prior to this purchase. I would definitely recommend it if you're looking for a smaller SUV and would happily make the purchase a 2nd time.

I have only owned this 2018 Compass Latitude 4x4 for 2 weeks but I find the negative reviews are wrong. As far as being under powered if you think the Jeep is try driving the 2018 Santa Fe I traded. Now that's under powered. So far for the money I would say this exceeds my expectations and I have not experienced any of the negatives that others reported. I would recommend the Jeep Compass to anyone.

They came and picked up my car same day i called. I was really nervous about getting my car fixed everyone says "your car never feels the same after it gets work done" but i feel like that doesnt apply to my situation. My car needed a lot of work done to it and when i got it back it felt like it had never gotten damaged. It drives really nice and it looks amazing! I received a call with updates and they answered any questions i had. There were no suprises i knew exactly what going on and if anything had changed. They took their time and they sure know what they're doing.

2018 Jeep Compass Latitude Review

Impressed

by Doug from Canon City, CO

March 8, 2019

5

Impressed with the performance vs the value of this vehicle! Interior and exterior designs are a bonus! Plan on enjoying this vehicle for a long time!

Champion Chrysler's service department is making an excellent attempt to provide a better customer service experience. It IS noticeable compared to other dealer experiences I have had over the past 40 years.
Keep up the good work. Many dealers don't realize how important after-sales treatment is for future purchases. Champion is getting it right.

2018 Jeep Compass Latitude Review

Bells and Whistles

by John from Kingsport, TN

February 27, 2019

5

The limited version has more bells and whistles that I have not even figured out. The car drive smoothly not as much power as a V6 but still has the get up and go. The leather seats are comfortable and easy to clean. The heated seats and steering wheel are nice features. The safety on the vehicle is great.

My wife and I went into Champion Chrysler Jeep to look at and gather information about the Jeep Grand Cherokee. Loren was the salesperson that waited on us and we were so fortunate. He didn't act like a salesperson but more of a friend who wanted to help us make an informed decision. It really helped when he told us that he not only owned a Grand Cherokee but it was his third one. We drove the Grand Cherokee and what really sold us was that he found a model that suited us. The model we came into see, that we thought was the right one, wasn't what we bought. Loren showed us a model that saved us several thousand dollars and still had the equipment we needed. That is what we call service and looking out for us. Thank you, Loren, for making this the most enjoyable experience ever! To the Champion management, you have a gem of a salesperson.

2018 Jeep Compass Latitude Review

Only owned it a week and a half .

by silver bullet from haverhill Ma.

February 25, 2019

5

Silver Billet is the color on exterior,Black interior.nice ride for a smaller s.u.v. .Handles well on curves.I had a Renagade before ,Compass has more room.

The service department at Graff keeps my old car going. I'm always treated well, and my car is usually ready when they tell me it will be. (Sometimes, the jalopy needs more work than initially anticipated.) This repair was such that I had to leave my car there for a few days; I very much appreciated being able to use a loaner vehicle. I also appreciate that the necessary work is explained to me (with my non-mechanically inclined mind) in a way that I can understand, but not in such a way that it's condescending or "dumbed down."

2018 Jeep Compass Latitude Review

Lots to love

by TJ from Alexandria MN

February 21, 2019

4

Overall I’m very pleased with the Jeep. Very comfortable ride.
The narrow wheelbase is an issue on icy roads with above average winds. I haven’t come close to the “expected” fuel mileage.
It has great ground clearance and I put it through the paces in heavy snow. Didn’t ever feel like I might get stuck. Honestly- I was impressed. Handled nicely.
Small pet leave. It’s hard to fully clean the back window with the overhang.
Big pet peeve. If your going to put auto start in a vehicle, put one in that works. I shouldn’t have to be line of sight and within arms reach for it to work. Seriously $30,000 and I had to go buy an Astro start. What joke.
Decent vehicle.

Kyle and Trevor work hard to find us the exact car we were looking for. They worked well to find value in our trade in. They stayed late at night to close the deal. Even though we kept them here 2 hours past closing we NEVER felt rushed or pushed so they could get out the door, nor did they try to push the car at all! The vehicle sold itself! Fantastic service and fantastic vehicle! Free Oil changes for the first year were quite a surprise! The lifetime engine warranty was very impressive! I was nervous going with a dealership I hadn't heard of or worked with before, but they did everything in their power to get the vehicle up here the same day we wanted to see it! Their service was above and beyond all expectations!

2016 Jeep Compass High Altitude Review

Best car

by Gaby from Streamwood IL

April 11, 2019

5

I have always liked a the brand Jeep and for it to be able to be my first car is amazing. I am in love with it

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