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Great location and service

We made a quick trip into the city for our first Chicago experience. The location of this hotel was ideal for the short time. We arrived in the afternoon and explored the immediate area which was very accessable. All of the employees were very helpful and quick to offer suggestions. The customer service overall as very good. Location was the real selling point for us as we walked everywhere from this hotel. It is easy to find and offers great views.

Stayed: February 2012, travelled as a couple

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Ask xxxadixxx about Park Hyatt Chicago

Thank xxxadixxx

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

The second time we have stayed at this fine hotel, and it was just as good as the first. Super fast check in, friendly helpful staff. Rooms spotless,large super comfortable bed, good size bathroom with separate shower. Excellent room service. Nomi Restaurant is superb. Large inviting bar ad lounge ....Stay here, you will not be disappointed...plus its so convenient to get around.

Stayed: February 2012, travelled as a couple

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Ask EuropeLaSalle_Canada about Park Hyatt Chicago

1 Thank EuropeLaSalle_Canada

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

What a nice hotel! This provided much more value than I expected it to do (and I didn't have low expectations). Was here for a conference and stayed for three nights and here is a summary of +/-

Location : fabulous on Michigan Av and actually has lake view from some rooms (incl 803). Situated just opposite Ralph Lauren and the RL Grill (which was great as well).

Hotel itself : good mix between modern and classic. Standards and cleanliness was very good. Good roomy lounge area downstairs.

Conference facilities : very good and the catering was excellent as well.

Rooms : much larger than expected. Huge bathroom with window across the bedroom for a lakeview (room 803) which was very impressive and nice. The room itself was also very large, great bed, excellent work desk and had all the facilities you might need (excl coffee maker). Very nicely decorated, high standards and very clean.

Fitness room : pretty big, well equipped and connected with the SPA (incl changing rooms). All in all it felt modern and a good place for a nice workout.

Bar / Restaurant : NoMi lounge, bar and restaurant on the 7th floor. Interesting menu with good tasting food. Pretty well stocked wine list and good selection of international and local beers. Service was great and always with a smile (not the least from Stefan).

Service : Excellent, not one bad experience. Everyone very curteous, friendly and professional. A well run team I think.

All in all, this is an excellent hotel that I would recommend to anyone, whether going there on business, for shopping or just a trip away with the family.

Room Tip: get a room with a lakeview

Stayed: January 2012, travelled on business

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Ask RichardU71 about Park Hyatt Chicago

2 Thank RichardU71

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

We have stayed at the Park Hyatt several times in the past years. Stayed for the weekend and enjoyed this time too. Great service for check in. Rooms are spacious with very nice amenities. I love the window seat. I could lounge in the window seat with the sun shining on me and read a book with pillows behind me and a great view of the city. Huge bathroom with a large sunken tub, candles, large bathtowels, two sinks, and large separate shower, private toilet area.

Husband used the work out area and said it was large and had the equipment - treadmill, weights that he wanted.

Nomi lounge and restaurant is always good. Nice food options. They had changed the menus and I always loved their champagne cocktail options - something that they had mostly removed but still had some nice cocktail mixes.

One thing I would like to see is coffee in the rooms. No coffee maker in the room. Husband went down to the lobby and in the "living room" area is free coffee and for that morning they had chocolate brownies with truffles. Nice to have but really didn't want to have to go downstairs to get it. That being said the brownies and coffee were good.