Time spent on content and product management updates are reduced by 50%

With Episerver, companies are able to stay nimble in today’s changing markets. The primary gain for many of the interviewed organizations is the ability to build once and have similar content published across multiple sites. This means that development effort can be refocused on functionality and ways to improve the customer experience.

Cloud-hosted service offers huge savings over on-premise solutions

In moving to the Episerver cloud platform for CMS and digital commerce, running on Microsoft Azure, organizations can avoid the costs of infrastructure hardware and associated maintenance costs that come with on-premise servers.

Users can also scale the delivery of content to greater geographical regions, while also being able to handle bursts in customer browsing activity associated with promotions and major product releases.

AI-based personalization and campaigns increase revenue

Organizations using the Digital Experience Cloud are able to leverage AI-based personalization to deliver highly relevant content and messaging for specific customers. This can increase conversion rates by 3% and basket sizes by 5.5%.

The Episerver Digital Experience Cloud enables you to provide richer and more personalized content, helping to form a deeper connection with the consumer. In addition, customer service representatives are able to draw product information directly from sites on the Episerver platform to enhance the positive customer experience.

Several interviewees cite that customer satisfaction scores and NPS ratings have improved since moving to the Digital Experience Cloud.

These average monthly savings would enable you to spend more money on launching more complex web characteristics such as:

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Improving user experience with updated to design and ease of use.

The ultimate Episerver evaluators assets

We’ve bundled together our most valuable assets to help you simply assess whether Episerver could be your next content management or commerce provider.

What's in the bundle?

The full Forrester Total Economic Impact reportDownload the full TEI report from Forrester for a more detailed breakdown of their ROI findings.

4 Steps to Simplify the Digital ExperienceThis guide goes through the fundamental steps of the digital customer experience and gives hands-on advice on how to improve the effectiveness of your digital marketing using Episerver.

A Guide to Mastering Ecommerce OptimizationThis guide examines the entire customer journey to show how each step along the way can be optimized for better results with Episerver’s built-in features.

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