How The Airline Industry Gets to Trample on Consumer Rights

FEATURING JAMIE COURT – United Airlines has become synonymous with brutal treatment of its passengers after a video of a Vietnamese American doctor being brutally dragged down an aisle has gone viral. David Dao was one of four passengers that United Airlines was attempting to remove from its full flight at Chicago’s O’Hare airport to accommodate 4 staff members. Flight crew called in aviation police who manhandled Dao who had to be hospitalized and may need reconstructive surgery.

Protests on social media and at airports against United Airlines have drawn attention to just how fed-up American consumers are at the routine abuse and gouging they face from carriers. It turns out the airline industry is exceptional in how a special allowance by the federal government enables it to overbook seats and remove paying passengers involuntarily in order to serve their bottom line.