The PlayStation 4 reliability complaints are skyrocketing

So those lucky guys in America are coming up to their first week that the PlayStation 4 has been in retail and the early complaints about the systems lack of reliability don’t seem to be going away, in fact they appear to be gaining traction.

There are three consistent complaints at the moment which are:

PlayStation 4 shows no video

If you plug your PS4 in and there just isn’t any video showing on the screen then you are probably sitting with a HDMI port error. According to reports this is quite a common occurrence but one that is easy enough to fix.

Look inside your HDMI port and you may see a little piece of metal sticking up, you need to take a pin and push this back down and then reinsert your HDMI cable. If the cable doesn’t go all the way in still then you are going to want to take your console back for a replacement. If the HDMI cable goes all the way in and you still have no video then the problem is likely related to something else.

Red Light of Doom

Still looking for that catchy title but the second issue that is cropping up everywhere is a report where the light on the front of the PlayStation turns red and nothing else happens.

Apparently this is due to the PlayStation 4 over heating and could be resolved easily enough by simply ensuring your PlayStation 4 has enough room around it for the fans to circulate the air properly.

Blue Light and blank screen

The third issue is the most worrying at the moment. This is when the light on the PlayStation 4 is blue and yet there is nothing on the screen at all. This is when you have confirmed it isn’t the aforementioned HDMI problem.

Sony has a prescribed help page, but there is no known fix at the moment. What is more worrying is that there are reports that the Foxconn manufacturers may have been subjected to internal sabotage. According to a forum post that has since been removed, the interns at Foxconn decided to strike back at Foxconn for how badly they are treated by ensuring that PlayStation’s from their manufacturing lines would have issues.

And Google translate turns that into

“One such high-end products, this is Sony and Microsoft unite against Apple key step, but unfortunately a small Japanese handed it to Foxconn, Foxconn brought them over to our group of interns North believe that it is wrong, this time it really wrong, Foxconn did not treat us as human beings, we do not see it as a high-end product, in addition to cope or deal with, these products can reboot is our highest expectations, ha ha, etc. ps4 9 ? 9 officially listed, it is the Sony losses and the closure of Foxconn day! ! Common pray!”

Other posters on the same forum are reporting PS4’s arriving with missing pieces, missing screws and one even being shipped with its hard drive outside of the shell.

Making things worse at the moment are reports that Amazon are doing a shoddy job of packaging the PS4’s for delivery with this image showcasing how little effort the packers are putting in to ensure your high end entertainment device will arrive safely.

The air pockets aren’t going to do much use like that.

Now it is still early days and it’s impossible to really say if there is a problem or not but this is also how the Xbox 360’s RROD reports started. Only time will tell if Sony has released a half baked product or not but by the time it releases in South Africa next month we should know for sure.

One thing going for Sony at the moment is their incredible history of manufacturing excellence, I’m still leaning towards these being isolated incidents but at the same time I’m not rushing to get a launch day console anymore. Mainly because I’m broke but also because of this…okay no it’s because I’m broke.

I'm cranky, arrogant and ever so amazingly annoying but when you get to know me you will also realise I'm honest and incredibly good at describing myself... now pass me that beer View all posts by Gavin →

Back when the 360 / PS3 / Wii launched Social Media wasn’t what it is today and therefore the Vocal Minority didn’t have such a strong voice.

Today 1 person in 10 000 says something and it’s a clusterfuck.

deltaphilips124

my Aunty Julia recently got Jeep Compass SUV by working from a
computer. read the full info here http://www.Bay35.co?

https://twitter.com/Firehawk305 iPrimal

You’re welcome.

Umar Moe Moe

For every bad report there are 10 positive ones…This is why, never buy launch

ToshZA

Wait for the slim.

Umar Moe Moe

Slim 2000 EX plus Alpha ZX

ToshZA

I’m going to nod and pretend I understand what you said.

Umar Moe Moe

Awww man, Street Fighter reference

ToshZA

That’ll be why I don’t know it

oVg

$99 extra but the graphics still look the same. BUT ITS SLIM LOL
Gamers… sigh

P.S. I hope they release a pink model.

Umar Moe Moe

Lol Gamers losing their shit over Slim….hehe….it’s inevitable.

oVg

It sounds like a nightmare. Imagine being one pissed off production line worker. All one has to do is bend a pin in every HDMI port as it passes for inspection. How many consoles do they make a day? about a million before their 15 minute toilet break.

CaptainNemo42

15min? What are we running here, a charity?

oVg

This is MURICAAAA Get those Asians to work because our unemployed people are all at Mc Donalds.

ToshZA

At least its not the UK. You’re unemployed with a kid, but live in a house made of bricks, get free healthcare, get a monthly allowance, can support both you and the kid, and still play online games. Oh, and the kid goes to school.

oVg

Don’t forget dog food allowance

ToshZA

hahaha, I don’t know if they have that, but if they do, how fkn ridiculous?

oVg

Why do you think the hippies always have a dog when they go to get the doll.
That Country is running on their grandparents post war money, yet the yobos have no respect for their elderly.

Yob nation. I would not be surprised if a footballer is selected prime minister.

ToshZA

Well MURICA has them beat, a foreign movie star becoming Guvna of Cali…

oVg

Job is now Terminated

ToshZA

He’ll be back.

oVg

bwahahahaha

oVg

This is turning into a News24 comment thread.
Need more coffee…

ToshZA

Incidentally, I’m drinking a cuppa atm. I love coffee.

$onysucks

yob nation?, at least we dont shoot people for their shoes and put a warmonger into power….twice….

Alien Emperor Trevor

That’s the kid’s mom.

ToshZA

OOOH OUCH

Brian Murphy

Yeah, because South Africa’s unemployment rate is so much lower than the US’ lol.

RinceandRepeat

HAHA! Well said, now get back to work!

Pieter Kruger

Amazon reports Sony halted all production to investigate issues!

Pieter Kruger

” Sony Blue Light Of Getting Punched In The Balls” not the only issue? Below taken from IGN.

Lots of those are more niggles than real issues though… controller got an article all of its own coming later

iAmWeasel

Will that article also consist of speculations without any figures to back them up, with a few rumors tacked on, and a sensational eye-catching headline to boot?

RinceandRepeat

Trolling this early on a Monday? Shehs, you are indeed an inspiration. Still waiting for the SONY flag bro!

Alien Emperor Trevor

Shehs? Bit early to be slurring isn’t it?

RinceandRepeat

You install skype yet, or do we all have to wait for you to grow into a real man?

Alien Emperor Trevor

I did install Skype I’m a real man!

RinceandRepeat

Lol Welcome!

Alien Emperor Trevor

My boss just gave me his MBA research proposal to proofread. First correction in under 1 second. It’s not spelled “propsal.”

RinceandRepeat

BWAHAHAHAH! Wow… Just wow..

Hammersteyn

Still picking up my console in December. If it’s broken I send it back till I get one that works, easy. Sure there may be issues. Heck most of the reviews on Amazon was positive and those that were negative were for trolling purposes only.

I know you don’t like Sony and are loyal to Microsoft and I’m sure your console will be released in South Africa before the world ends so don’t worry about that. I must also commend you on all the effort you took to assemble all this negative information.

ToshZA

Don’t hate on the MS dude, their kinect will find you!

Hammersteyn

Haha I’m not hating, I mean @pieterkruger:disqus really went all out. He almost deserves a Bells

Ooooh, 13 issues versus a million consoles. Doesn’t sound like a very high failure rate to me.

Hammersteyn

My favorite PS4 complaint on Amazon “One of my peasant friends bought this antiquated brick, and tried to show me how nice it was. It overheated on a glass table about 10 minutes
into game play, and then would not turn back on, even three hours
later. It appears to be bricked. Consoles suck, grow up and get a PC.”

Kromas

Hahahahahahahahaha …. Comment of the week even if it does come from Amazon.

Do you take comfort in relishing in this ? Consider the costs, Why would Sony do this deliberately and why do console gamers deserve to be ridiculed because of these issues. Can you imagine the costs involved here ? And there seem to be sabotage at play ? Shows you how fucked up humanity is. I can almost see the glee on your face because you think a console is beneath you. Whatever man.

Hammersteyn

Chill bud, I’m picking up my console on December 13. Already confirmed my pre-order with BT Games and I have the cash ready as well. Getting Killzone too.

Someone pointed out that there is a lot of complaints on Amazon and I found it funny that someone from the master race posted that his “friends” console broke which is obviously bullshit but it does point how how some people would troll the PS4.

Alien Emperor Trevor

Don’t lie – you’re a Master Race fanboy! trollol!

Hammersteyn

Hahaha

Darren Peach

I am also picking up mine. I am touchy.

Hammersteyn

I kinda figured it out.There are some other commentators on this page relishing our fear an anxiety for picking up a broken console day one. Water on a ducks back if you ask me.

Darren Peach

Yeah, What the Master race does not realise is most of us console fanboys are also part of the Master Race, I just got sick of always sitting in front of my god dam pc. All day at work, All night when I got home from work……I remember, In a space of three months I bought three 6k plus cards cause I was worried I was missing out. In retrospect, I could have bought a lounge suit or a nice fridge. What the master race is oblivious to is they are constantly upgrading and throwing money down the drain for a slightly higher rez, More assets on screen, All superficial nonsense that adds no value to the game. It makes it look 10 percent better across a generation.

I’d be dead of alcohol poisoning by now!! Nope, but I piss myself a little every time Sony locks a thread to stop people complaining!!!

Hammersteyn

Tell you what, The XBOX One’s turn is coming.

Rikus

Yeah, but unfortunately a smaller percentage of users will have issues. Less consoles shipped = less issues

Hammersteyn

Hehe, MATHS!

iAmWeasel

Xbox One is launching in North America and Europe at the same time, so will most likely move more units at first.

Rikus

Yeah, I know. I was just trolling Pieter a bit

Pieter Kruger

Xbone won’t overheat. PS4 tested as “not getting hotter than current gen consoles”. This was tested at 23 degrees ambient only! Now Imagine a nice warm day in Africa……. that small PS4 unit with power brick built into it will melt faster than an igloo in hell!

Hammersteyn

Xbox has to launch as well, that’s all I’m saying.

iAmWeasel

Both consoles will be fine dude. This is 2013 and these are companies which are mature enough to build hardware which won’t overheat all willy nilly. You really think Sony wouldn’t have tested it in all kinds of varying conditions, considering the kind of money they are investing into it.

TiMsTeR1033

This is bad man… if this keeps up ill be joining you in getting an Xbone..

Pieter Kruger

Not necessary really! ???? Locking threads is the “saambreel in you gat oopmaak” part of the Sony Customer Care Service! ????

Rikus

Sorry, but I’m not seeing any locked threads there. Those locky-thingies you are seeing are actually threads containing hyperlinks.

LOL!!! Man, I love you for referring to that. I mean like bro love, the non-icky kind.

Melasco

With over a million units sold, you will have loads of complaints, and those will still be a very low percentage. Show us some stats first A few early rumors about some emo kid in a factory won’t change my opinion that the PS4 will be a high quality item like the rest of Sony’s products.

We should have some solid information within a few weeks, if stats show that the PS4 is crap, I’ll be the first to gooi ‘n vloermoer… Trust me, but until then, no reason to worry. The Microsoft guys should be the once worried about history repeating itself.

harry

The real question is whether a company can ride that early success to continued sales through the next spring and beyond, when consumers have tried out the system at their friends’ houses and gotten a better idea of what its software lineup actually brings to the table. In short, selling out on launch day is a necessary, but it’s not a sufficient condition for a console’s medium- and long-term success.

idiot

UnholyMunk

Red Light of Doom = Red Lining?

Alien Emperor Trevor

When the Xbone fails to connect to the cloud it gets a silver line.

Hammersteyn

I bet when they claim for insurance on lightning damage for the XBOX One MS will reply that it can’t be lightnings fault because that’s how the XBOX connects to the Cloud.

UnholyMunk

I literally snorted coffee out of my nose with that comment! Well played, good sir, well played!

melodicmizery

i actually got one that works, the amount of features they took away is ridiculous. sony needs to get there shit together

melodicmizery

-live game streaming on ustream free for 30 days to 5 viewers, then 100$-1,000$ a month after lol. (twitch is free though and works good)

-day 2 and i only have 300/500 gigs available. by the end of the week im going to be in trouble lol

-data problems, my ps4 started rebuilding its database out of nowhere for no reason, then i put battlefield in and it shut off followed by a corrupting save file losing everything

-save files are pretty big compared to before (around 20m, takes long to copy and backup)

-you can see ps3 friends online but they cannot see ps4 friends online.

-friend has signed on and off notification gone

-usb use gone (can use for saved games only)

-cant store video, no video file support (cant store/play mp4s avis etc) (you can store recorded share option in game footage, but you cannot transfer it to usb)

-cant store mp3 (supposenly adding later but will they add videos?)

-cant play cd’s -no cd player

-you cant sort trophys, per game, or all. its one way and thats it. you cant sort by earned date, earned, not earned, you cant do anything

except view them the way they are listed there is no changing the view at all)

-friends list seperate tab and no status bubbles/comments above names

-games are gigantic installs (30gigs to 100gigs mandatory game installs i downloaded b4 the entire day on my 60m connection)

-100 gigs gone at launch you get 408 gigs not 500 gigs

-themes are gone

-cant determine which friends are on ps3 or ps4 its just a plain generic list with no details

-doesnt say when someone was last online, so if someone hasnt signed on in 5 months you wont know to delete them. you can store more friend though but why make it harder to shuffle through?

– no 3d support (havent tested but thats what i heard)

– no chord when buying a controller

– no external hard drive support (same as usb use gone above)

– controller r2 and l2 feels like triangles spearing your fingertips and most games are making r2 mandatory to fire instead of R1 as a selling point for the controller. they also WONT let you change the button configuration to fire on R1. Controller hurts middle finger badly.

– no pause menu or select button, there is a share and options button. the options button will pause the game sometimes depending on the game

– there is audio in the controller but most games dont seem to be using it at all

-avatars are the same free ones from ps3 that came out in 2006

-cant load a list of your premium avatars from ps3

-cannot pause downloads

– sharing video file, if file fails at any point there is no resume. (i was uploading a short 200m video of about 3 minutes of playin and it

failed had to start all over which by that point i had lost interest. this is a cool feature but you can only upload it to facebook and the

files are pretty big so unless you have something spectacular like 100 kills in a round then all your doing is taking up gigs worth of

background memory.you can though edit them to be smaller but you can only edit one snippet)

– cannot organize downloaded games. might not be a issue at first but what happens when you have 50 games in a year and there all over the place and you cant categorize them at all. on ps3 you had folders you could make and move files around. there is no folders games are just thrown into one section like the ps store

– sub accounts cant use share option? (havent tested this, heard it)

-photos seem to be gone, no photo tab, cant import photos no more, i dont think you can send photos either in a message anymore. for this i mean usb import of photos. you can take screenshots of the game but you cant import a guy grilling a chicken on a ps3 to send to friends in a message as a joke or any merry christmas pictures

-cannot turn the light off on the controller. may not seem like a big issue at first but wait till it flashes in your face a thousand times

like a strobelight it gets annoying fast!!!

-no backwards compatability

– no blu ray remote support (not a big issue for me but others seem to be really mad at this)

– only 2 usb slots which sucks but since you cant use it for anything anyways it dont matter at this point

-unstable ps plus, disconnections and being booted to the menu. cant play certain games offline. if were paying for a internet connection to our cable company then theres no reason why we should have to pay sony to be online. if were paying for dedicated connection then that proved false on launch day with the disconnections.

-price tag, if all the above features are removed then why is the ps4 more then the ps3? it should be the same price as a wii when you think about it they do the same thing. all the media has been removed and you only have a gaming system and quite frankly there is no games that knock my socks off right now.

– dlna support gone, media servers gone

-controls make your hands sweat more then usual

Rikus

Sorry, that is a bit too long for me to read, but I have scanned a couple of the “issues” you have, and to be fair, a lot of the things you have listed Sony said before the console launched. You had the chance to know exactly what you were buying. Also, Sony said that they are investigating adding the media capability later.

Yes, you do have a couple of legitimate points, but I feel for the most part you are just nitpicking.

RinceandRepeat

Man this doesn’t sound very good. Still, to be expected… Or is it…

TiMsTeR1033

Might be getting Xbone after all..

RinceandRepeat

You think they aren’t going to have issues day one?

TiMsTeR1033

What if they don’t? then Sony will be royally fucked!

RinceandRepeat

If they rolled our the 360 and had issues can you imagine what issues they are going to have with the Kinect 2.0?

Lies started by jealosu xboners
They are still in denial and try and do crazy maths to prove the xbox has he better gpu.
But the games been 720p focused shows the xbones very weak BUDGET gpu for what it is. Where we get true 50% more processing power with 1080p.

https://twitter.com/Firehawk305 iPrimal

Mine works just fine. I will say that anyone who gets one should wait to play Battlefield 4. It is loaded with bugs that cause consistent crashing, and the corruption of save files. Having said that, I love playing Black Flag, and Injustice. There is the added bonus of sharing my skills with all my friends whether it’s over Facebook, Twitter, Ustream, or Twitch.

http://www.originalplots.com/ Bryan

I have a PS4 and am not having any of these problems. I feel bad for those that do, but hey, that’s what a one year warranty is for. Just send it in. Sabotage, Nuclear War, Zombie Apocalypse, who knows what will happen. Xbox better have their crap together because they’re next in line on the PR chopping block. lol Please excuse me, I have to get back to AC4, Blackbeard needs me.

The welshman

They can shove the ps4 if you think I’m gonna pay to play online !!!!!

Only minor thing going on with my ps4 is the controller’s R2 button makes an annoying sound when you press it (i play fifa and bf4, both use R2 a lot) other than that it’s perfect. I got it through amazon and yes the packaging was shitty haha, also they didnt even ask for a signature they just left it under the mat…

william lakey

Playstation…im sorry SONY you are some of the most raggedy mutherfuckers ive had the misfortune to witness and become a part of. for starters you crooks introduce the PS 4 which is supposed be the future of gaming, with no play back ability for PS 1-3 classics. you create new beta tester games and charge full prices for dumb ass shit noone really wants to play on PSN. you force everyone who plays COD Ghost to get a Playstation plus account or they cant use network features and play online. and dont even fucking get me started on the PS Vita which i also own. PSP play back for the vita and PS one Classic playback for the Vita would be cool if you even remotely had any of the shit people played for the systems. how TF are you going to offer Gex and not Spyro the Dragon or Crash Bandakoo for PS1 classics? and the shit that you do offer your sloppy ass design and programming team didnt even bother to do right. Example? Sim city 2000? clearly has R1 and R2 features based on the original controller for PS1… only the vita has single bumpers on either side of the controller? so how the fuck are you supposed to use L2, R2 functions?? 0.o retarded. you eve managed to fuck up Crono Trigger. its fucking 2014 we dont want to play games at gameboy pocket sized screens anymore. its the fucking future yet you assholes couldnt spent another few months to program half your classic games to fit the PS Vita Screen size? these are basic and easily fixable problems but you fuckers at Sony care nothing about the consumer your selling bullshit too. your the worst type of corporate scum and i will never purchase another fucking sony product ever. ill sell the fuck out of sony stuff hell ill trash the shit because thats where it belongs. and ill tell every random person i pass why they should even consider purchasing a playstation gaming console of any type.

Brian Murphy

Before you go on that quest, I’d strongly urge you to retake remedial English.