Our ‘NED Yo’ style yo-yos all have glow-in-the-dark side pogs and the entire casing on the green Ned Yo glows in the dark.

Q: My yo-yo isn’t working properly. What do I do?

The Learn to Yo Equipment and Foundation videos will answer most questions on how to use your yo and fix common set-up issues. If you still have questions after watching, contact our Customer Care team with an explanation of how the yo-yo is malfunctioning (it is possible there is an easy fix). Be sure to indicate the style and color of the yo-yo if you need a replacement.

Q: I’ve watched all the videos and my yo-yo is still not working properly. How can I replace it?

If your school sale is still running, return the yo to your school for a free replacement. If your school sale is over, contact our Customer Care team. Defective items will be replaced by new product and shipped to you at no charge. Be sure to indicate your mailing address, the color, and item name if you need a replacement.