- Download Acronis Report utility from http://www.acronis.com/files/support/AcronisReport.exe;
- Run Acronis Report utility and select the "Create bootable floppy" option;
- Insert a blank floppy disk in the floppy drive and proceed with creating the bootable diskette;
- Boot the computer under consideration from this diskette and wait for report creation process to complete;
- Send the report.txt file from the floppy disk to support@acronis.com along with the link to this thread.

Update: I ran chkdisk on the primary partition which became corrupt. Good news is that the partition became accessible again. Bad news is bunch of critical OS files (and god knows what else) also became lost or corrupt. Each time I tried rebooting I got a message saying "Can't find file X.XXX" and basically it can't boot into Windows anymore until I replaced or repaird those files.

I had two options at this point. One was to try repairing windows, the other was to install a fresh copy of windows on top of the corrupted version (this leaves the filesystem intact while replacing Windows install). I opted for the latter since it was more reliable and my priority was in getting my documents back.

I was able to recover _most_ of the files in the corrupted partition. But now I'm afraid i'll be spending the next several weeks bringing the machine back to where it was before I used my paid Acronis Disk Director program.

I'm truely dissapointed, I decided to use a commercial partition tool so I wouldn't have to deal with this sort of problem. *sigh*

Please create Acronis Report as it is described in Acronis Help Post and submit a request for technical support. Attach the collected report file to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

I tried to create Partition 3 with 1GIG in capacity by taking space from Partition 1. I had to reboot to commit the changes so I did. The operation succeeded without warning and proceeded to rebooting. When it rebooted Partition 3 was created but Partition 1 was no longer accessible. The PC displayed "Disk Error.." on a blackscreen. When I went into the partition with DOS boot disk I recieved "Directory enumeration failed" when I tried Dir. I ran chkdisk on Partition 1 and the partition became accessible again but it also showed random file corruption. It was evident when Windows failed to boot from missing and/or corrupt OS files.

- Download and run Acronis Report Utility;
- Select the "Create Bootable Floppy" option;
- Insert a blank floppy disk in the A: drive and proceed with creation of the bootable floppy;
- Boot the computer from this diskette and wait for report creation process to finish;
- Collect the report file from the floppy.

Having collected the report please submit a request as I have asked above. We will certainly try to provide you with a solution.