Re: some mysterious downloads everyday every 3 hours

I have 4 iphones on $160 plan. We rarely use 4G data however in all 4 phones everyday every 3 hours some data gets downloaded.

On 3 phones, it is rather small but on one phone it is relatively high. For example, in 15 days one phone used up 1.8 gb whereas the other 3 used 0.3 gb.

I checked iphone settings and they seem to be right. Who is downloading this data everyday every 3 hours?

Is it ATT?

Regards,

Sankar

,

By chance are you all using iMessenger? if so , this could be where the data usage is coming from. imessenger will use data instead of text messenging. As for the updating every 3 hours. At&t doesn't do live, up to the minute , data updates and this is why you see the data change every 3 hours. I hope that this little bit of information helps.

Re: some mysterious downloads everyday every 3 hours

By chance are you all using iMessenger? if so , this could be where the data usage is coming from. imessenger will use data instead of text messenging when send messages from idevice to iDevice. As for the updating every 3 hours. At&t doesn't do live, up to the minute , data usage updates and this is why you see the data change every 3 hours. I hope that this little bit of information helps.

Re: some mysterious downloads everyday every 3 hours

I have 4 iphones on $160 plan. We rarely use 4G data however in all 4 phones everyday every 3 hours some data gets downloaded.

On 3 phones, it is rather small but on one phone it is relatively high. For example, in 15 days one phone used up 1.8 gb whereas the other 3 used 0.3 gb.

I checked iphone settings and they seem to be right. Who is downloading this data everyday every 3 hours?

Is it ATT?

Regards,

Sankar

With all the auto updates that are automaticly running on the iphone it could be anything, facebook, twitter, itunes, icloud backup to name a few that are automaticly on the phone, not to mention any apps that you have installed.

Re: some mysterious downloads everyday every 3 hours

In theory, I would think it shouldn't be possible if cell data is off.

Feel free to get a second opinion, by using an app like 'My data manager"

In Settings -> General, it'll show you which apps/services have been using your data going back a ways.If you 'reset statistics' in there, you can start it over. If you do that, the phone or the app just might tell you where that data is going.

-Alex

Employee Contributor*

*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Re: some mysterious downloads everyday every 3 hours

Hi,

Thanks for all the replies. I took people's suggestions and this is what I know and I am happy with the outcome.

1. As expected, if I turn off cellular data, data does not get downloaded. I previously took my 17 year old son's word for it but then I turned off cellular data on my iPhone and it did not download the data until I turned it on.

2. What I was worried about, that in one iPhone, data download was 10 times more than all the other three.

I deleted the iCloud backup for that iPhone and after that the problem seems to have gone away. His data downdowload is on par with the other three.

3. I still have every 3 hour download, but as one writes that ATT does this in 3 hour increments. Since these downloads are miniscule, for now I am satisfied.

Re: some mysterious downloads everyday every 3 hours

I was referring to the gentleman who was only using 3GB per month. But I do stand by my statement aboud iCloud backups. Lose your phone and see how much you miss having a backup to restore from. I hope your daughter at least does a backup to a pc using iTunes.

Re: some mysterious downloads everyday every 3 hours

this thread helped me a little with the same issue. I still don't understand why the iCloud back up (if that's the issue) uses celullar data when it's on wi-fi. Also, records a lof usage at 6am, when the phone is not even on....thanks

Re: some mysterious downloads everyday every 3 hours

diegova11 wrote:

this thread helped me a little with the same issue. I still don't understand why the iCloud back up (if that's the issue) uses celullar data when it's on wi-fi. Also, records a lof usage at 6am, when the phone is not even on....thanks

@diegova11, iCLoud backup does not use cellular data. It only works over wifi. I think you found the wrong old thread, there are several others that explain the 3 hour usage records. In short, that is just the way ATT's data billing system works. The time of each usage record does not necessarily mean that is when the data was used. That is just when the data use is being reported. The reported data could have been used many hours prior.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.