Our team at Mekong Angkor Tours is very delighted to have this opportunity to work with you and your valued company. Working and cooperated with us is very easy and personalized. Let us show you our steps:
Send Your Enquiry
Submit your enquiry on our website www.mekongangkortours.com
Quotes and Non-Commissionable or send your enquiry to us via email:

One of travel consultants will respond to you within one business day. (Our working hours: Monday to Saturday 8:00am-12:00pm, 1:00pm-5:30pm Phnom Penh time). The tour itineraries and quotes will be provided based upon you and / or your clients’ requirements. The quotes we provide usually are the net quotes and non-commissionable, but if you do prefer commissionable quotes, please inform us.

Talking Directly Or Chat online.
Details of your clients’ tours will be discussed through emails and / SKYPE, YAHOO between you and our travel consultants until you and your clients are satisfied with the tour and decide to book with us.

Confirm Booking
Confirm the booking on your end, and send us your client’s detailed name information as in passport and address.
30% of Full Payment
When the booking is confirmed, we will send you a confirmation letter informing you of the tour’s itinerary in details. 30% of full payment deposit, when we send you a confirmation.

Send Invoice
The rest payment is required 21 days prior to the actual arrival date of your clients. This can be done using either a wire bank transfer, western union, or credit card. We will send you the electronic invoice (hard copy of invoice through mail can be provide upon your request).

Confirm Arrival Date
One of our travel consultants will reconfirm all the information with you 15days prior to your clients’ actual arrival date.

Traveling with Us
When your clients are traveling with us within Indochina, our team will supervise every aspect of the group’s tour to make sure your clients with is smooth and satisfactory.

Evaluation Forms
An evaluation form will be given to the guests for them fill it out through our local guides in each city. These evaluation forms will then be sent back our headquarters. we consider and investigate if you are not happy or something wrong with our services, then we will email to inform you about reasons before reach to calculated refundable.

End of Tours and Feedback
When your clients finish their tours, please provide us with you and your client’s feedback so that we will improve our services, and enhance the cooperation
between our two companies.
*** PAYMENT METHOD ***
WESTERN UNION
Western Union is an industry leader in global money transfer with over 355,000 Agent locations in more than 200 countries and territories. Western Union offers money order, money transfer and payment services. You can send money in minutes, the next day, or directly to a bank account, either online or from one of their 320,000 Western Union Agent locations worldwide. Use cash, credit, or debit cards. More info at www.westernunion.comBANK TRANSFER
Bank transfer is a method of transferring money from one place to another. A Bank transfer can be made from one entity's bank account to the other entity's bank account, and by a transfer of cash at a cash office or any bank in the country.

VISA / MASTER CARD
The payment by credit card, 3.5% of expenses are charged from customers. This is for paying the balance in our offices or Local banks in our country.
Note: Bank Fee is on your side
Bank credit transfer as well as expenses, which must be charged or boned by the customer or transferer , are credited on the above account.

PLEASE KINDLY ALWAYS RECONFIRM WITH OUR CONSULTANT BEFORE MAKING SETTLE PAYMENT. AFTER PAYMENT HAS BEEN DONE PLEASE ALWAYS CONFIRM YOUR PAYMENT WITH US.
*PAYMENT POLICY : WE WILL ONLY ACCEPT FOR PAYMENT MENTIONTED DETAILS ABOVE .