Tag Archives HCID Open Day

My favourite nuggets from Leisa Reichelt's talk at HCID Open Day 2014, organised by City Interaction Lab. Leisa was talking about about affecting good user-centred practices in large and complex organisations via her role at GDS. As usual she had lots of sensible, practical and plainly spoken advice for helping to stay focussed on collaborating to ship great experiences. Notes…

If you forget what you know, what is it? Binoculars? Two circles occluding a horizontal line? Or Voicemail on a mobile phone?A useful aide-mémoire when designing for inclusion, diversity or difference. You are not your user! From an HCID Open Day talk by Ian Hosking.