I was contacted by phone by a fund raiser for Mothers Against Drunk Drivers (MADD) several months ago. The caller asked me to purchase a magazine subscription and a donation would be made by the publisher to MADD. The only magazine I subscribe to is Reader's...

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Customer_Care1

Customer_Care1

Hello. We're so happy you resolved your issue with our customer service team. We do strive to give the best service to our reader's and we are thankful for your business.

I just went to my USAA credit card. I have one returned check. ?????? Two charges for subscriptions. As far as I'm concerned you can cancel both subscriptions, refund the charges, explain the returned check and give me the credit. Reader's Digest takes much too long,...

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Customer_Care1

Customer_Care1

Hello Ms. Miller,It sounds like you responded to an offer that put you into our auto renewal program. All of our offers that have auto renew, have the verbiage near the form ...

I am in receipt of a bill for a Rd's book. Several weeks ago, maybe a month, I returned a book to you that to my knowledge I never ordered. At this point I have no idea the name of book. If I recall correctly, I had some kind of communication about the fact that I...

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Customer_Care1

Customer_Care1

Dear Customer,Our customer service dept will be happy to help you with the book and magazine issues you are having. Please call us at 877-732-4438 or email us at customercare...

Readers Digest - Bad Customer service

Sep 26, 2017

I have emailed, phoned, and tried to live chat with Reader's Digest to no avail. I was intetested in the Daily Planner for 2018. Last year, I bought it for $10. I was told to call this year for this offer. Why doesn't anyone respond? At this point, it should be free. No one should have to go through so many problems to receive a product.

I am dealing with Macular degeneration, and it is difficult to be able to read my new magazine. My subscription started just recently, with 1 issue received after I got my free copy in the mail. I would like to add more money to switch to the large print magazine. ...

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rollo2016

rollo2016

You might be able to cancel your current sub online and then wait a couple of days and re-subscribe for the large print version. Or, if you haven't paid for the original sub, ...

I recently sent in a preprinted postcard, for a oneyear special price of Readers Digest, for about 8 dollars. sounded too good to be true. I guess there are really no free lunches. Just got a bill for about $74, for three years. Do they really think I will do this?? I...

I received a "second notice" of an offer to get a free year of one of two magazines I am paid up for until 2017. I wrote them a scathing letter, attached the ripped up envelopes and "invoice" and told them I would no longer be a subscriber when my subscription ends. I...

I am Ezhumalai. Almost 3years to till date i like to read Readers digest books. am receiving a sweepstakes winners amount Rs-15,00,000+ Bonus Rs-2,00,000.Totally (Rs-17,00,000 cash, Rs-6,00,000 worth Car and Rs-45,00,000 worth some other prizes also in during this...

I received a collection notice from Readers Digest saying that I have to pay $62.62. when I called and asked what this was for they told me it was for a book titled “How to do just about anything” or something like that and when I told the lady that I did not order it...