My advice: use this only to remove the upper layer of your make up. It will remove 20% of your make up, but not more. Follow up with an eye make up remover, and then use the foaming mousse of Chanel with a Clarisonic (or something similar)

This creamy cleansing milk needs to be massage into dry ski for about a half minute or so before it transform itself into a smooth oily cleansing oil. I love that this product requires to be massaged with in turn might stimulate the skin to increased blood floow. I am not a person who remember to regularly massage my fase, so spending a minute with this cleansing milk each night is a nice relaxing experience.

I have sensitive skin prone to redness and stinging. Having use this product for a month now have not made by experience any adverse effects.

LOVE this cleanser. I have to say the smell is what got me hooked in the beginning, it makes you start the day feeling so energised and refreshed with a touch of softness. I used the La Mer Cleansing Lotion and this is far better. It doesn't leave a film afterwards, cleanses the skin well and leaves it soooo soft. The price is also much better than the La Mer one and I only need one pump in the morning so it goes a long way. I chose to use this only in the morning when I don't have any makeup on as a gentle cleanser. I sometimes forget to massage it on dry skin and instead put it on a damp face whilst in the shower and it still works fine. Love it and will keep purchasing!

I hesitated to buy it as it is expensive and I don't like to put lots of money in a cleanser that stays only a few seconds on my skin, still this is great and I love it!! I love the thin texture, the fact that it removes makeup easily, doesn't irritate my eyes, or my skin, which is easily irritated as I started using retin A two weeks ago .it rinses off so easy. Leaves my skin feeling soft, hydrated. it works so nicely, smells very nice too, this is after all Chanel!!I am sure I can find a similar product for a lot less, so I am not sure I will repurchase. Unless I find it at a nice discount.

I really like this cleanser, how i use it, i massage one pump of it onto my dry face and then wash it off. then i do this a second time but on my semi wet face and by the end of the second wash my face is super clean and a different kindoff clean instead of my face feeling really tight it just feels clean, supple and moisturized! definitely recommend this:) it also smells really nice haha

I was a little disappointed with this cleanser. For the price, I was expecting more, but it doesn't even feel luxurious on my skin. I don't feel any cleaner using this product than I do by simply splashing water on my face. I think Neutrogena Extremely Gentle Cleanser is a far better product for a fraction of the price.

I really wanted to love this, and in the first week or so i did, but at about the two week mark, i had noticed some blister like bumps all over my chin which seemed to get worse as the days went on. Usually I'm not one to return items but at $56AUD I found myself at the counter exchanging this for a different cleanser. It's a shame because the smell is amazing.

Love this product! I was really quite skeptical about how well this product would remove all my makeup. I was pleasantly surprised when I saw how well it worked! It leaves my skin feeling soft and refreshed. The scent is really nice as well. The only reason I did not give this product an overall rating of 5 is because it says you can use this on your face and eyes and I tried it on my eyes and was not impressed! After using it as an eye makeup remover, my eyes started to burn a little and my eyes were a little cloudy for a while. The next morning when I woke up the skin on my eyelids was dry and flaky, so for that reason I gave it an overall rating of 4! As a cleanser I LOVE the product!

Love this product! I think it's an absolute ultimate for your skincare routine. It's gentle enough to use everyday but effective at removing makeup.It's such a great product it leaves my skin incredibly plump and soft and is very easy to use.The reason I don't give it 5 stars is because I also have the Mousse version of this product and I do prefer it. I find I use slightly more of this product because it doesn't foam up and spread like the mousse does so it isn't quite as cost effective as the mousse.I like having both however and I use a small amount of this product to remove makeup and then followed with a small amount of the mousse to actually cleanse my skin.I would definitely recommend this and probably suggest it for people who wear minimal makeup with dry to normal skin.