I have had a 4 tuner card for 10 years. Last week I moved from Denver to Canon City, Co and had to get a new cable card but to activate/pair the card they need the Host ID and Data ID numbers and it been so long I have forgotten how to find those numbers.

One more thing to add, I have tried to set up the tv signal in WMC several times but it skips the page where it tells you to call the cable company. I think that is where the info I need is found. Could you please help me!!!!

I created a ticket with Ceton support yesterday but absolutely nothing from them yet.

Thank you for the link. all works the same except the page where it tells me to "Call Your Cable TV Company" does not show up, it skips this step. Is there another way to get those numbers??.. Is it because I had WMC and my Cable Card installed with another cable company and I just removed the cable card to return to Comcast. I got a new cable card from Spectrum cable and just ran the WMC TV setup and the call cable company never showed up.

Thanks for trying but nothing works. I tried the Ceton support but after 5 days, no reply AT ALL!! Nothing. Phone # does not work either.
I tried a clean install of Windows but the page in WMC/ TV Setup/"Call Cable Company" does not show up in the TV Setup menu and this is where I would find the Host ID and the Data ID numbers. The Ceton TV Diagnostic Tool does not show the host ID as the card is not paired. The only thing I need is the Host ID and the Data ID and I have been trying for 4 days to get this and cannot figure out how to get those numbers.

I suspect there is a DOS command that could get them but I don't know it. Or is there another way??? I am at my wits end. Help Someone, Please........

Here's something to try...a bit of a stretch possibly. If your install is the default setup, if you go to http://192.168.200.1 on your WMC machine, it should bring up the Ceton InfiniTV diagnostic web page. Somewhere in all of the information on those pages should be what you're looking for.

Hmm, I ran the Ceton Diag utility on my setup and the values that come back there are the same values that show up under the Cable Card tab of the diagnostics web page (I have a Cisco cable card and the section under Cable Card has some links that kick back values from the cable card).

Sorry, I don't know of any command line util that will echo back what you're looking for.

For what it's worth, I use Spectrum, and I never had to call them and tell them those numbers. And the diagnostics always say my cablecard isn't activated, but it has always worked. When I called Spectrum the first time after getting my cablecard I just had to give them my account information and they could see all my devices (cable modem, set-top box, cablecard) and they said they were all on and working.

If you use the Ceton Diagnostics application, you should try clearing tuners and finding tuners. Then re-run Digital cable Advisor, then TV Signal Setup.