Editorial review from Citysearch

TWC....why I ask...why? Apparently this is the most supported internet service provider in NYC but it does not live up to the hype what so ever. I had to have my modem replaced over 5 times due to defections found within the circuit boards. To be most upset with, the prices are RIDICULOUS! I'm paying close to $300 for what? Cable that always freezes when flipping through on-demand channels and modems that always show defects? Not to mention horrible internet service. I'm supposebly paying for a ''20 MB upstream connection'' Hahah..no. I've ran numerous internet speed tests and my internet...