Payment/Delivery Options

Base Miles Calculation

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

ABOUT TAX INVOICES

After requesting your Tax Invoice online ,a PDF document will be e-mailed to you within 72 hours,to the e-mail address provided.

If a Tax Invoice has been successfully generated from the South African Airways Tax Invoice System, the onus rests on the recipient to ensure that his/her mailbox has enough space to receive an e-mail - with a PDF attachment; and that his//her service provider or exchange server allows for delivery of such e-mails. South African Airways, can not take responsibility for undelivered e-mails due to any other reasons beyond our control including the above.

Prescribed details required from the South African Revenue Service on a tax invoices

Tax invoices must ordinarily reflect all the following details (Section 20(4)):

Need Help ?

Vous êtes ici :

Engineering

SAAT’s engineering specialists ensure that the organisation maintains its reputation as a centre of excellence in aviation engineering.

Engineering teams, highly qualified in each of their disciplines, provide a range of services to local and international airlines. These include the development of standards and specifications. In addition, Engineering performs engine reliability monitoring as well as the control, evaluation, development and incorporation of mandatory and product improvement modifications.

Engineering staff attend advanced training courses, locally and at the Boeing and Airbus factories, keeping up to date with international best practices, in aviation engineering.

This enables them to reduce aircraft turnaround time while producing work of the highest international standards. An extensive Technical Library provides engineering staff with constantly updated documents and technical information including thousands of manuals, both in hard copy and online. This information includes a Master Engineering List, a Modification Registry, Aviation Directives, Service Letters and Bulletins.

Technical Information is responsible for control, review, distribution safekeeping and procurement of all Technical manuals, forms and documentation

Aircraft Livery drawings.

Technical Information is responsible for control, review, distribution, safekeeping and procurement of all Technical Manuals, forms and documentation. An extensive Technical Library provides engineering staff with constantly updated documents and technical information including thousands of manuals, both in hard copy and online. This information includes a Master Engineering List, a Modification Registry, Aviation Directives, Service Letters and Bulletins which are published on the local Intranet for ease of access.

Engineering teams, highly qualified in each of their disciplines, provide a range of services, to local and International airlines. These include the development of standards and specifications. In addition, Engineering performs engine reliability monitoring as well as the control, evaluation, development and incorporation of mandatory and product improvement modifications.

Engineering monitors the reliability of all aircraft components and systems.

Quality Assurance

SAA Technical, as one of the world's leading Aircraft Maintenance Organisations, places great emphasis on quality.

Regular audits ensure that policies are adhered to and that the quality of work performed conforms strictly to standards prescribed by manufacturers and regulatory authorities, including SACAA, FAA and EASA. Safety indicators are closely monitored.

SAA Technical believes the philosophy of Quality at Source and has implemented inspection to achieve this.

Supply Chain

To take full responsibility of Supply Chain Management for SAAT with strong focus on Procurement; Inventory Management; Legal and Contracts Management, Materials Management; Logistics; Supplier development and BEE Portfolios.

To take full responsibility of Supply Chain Management for SAAT with strong focus on Procurement; Inventory Management; Legal and Contracts Management, Materials Management, Logistics; Supplier Development and BEE portfolios.

To establish procurement direction and management of supply chain for procurement activities that will result in the lowest total cost of ownership.

Interface with appropriate functional groups throughout the organisation to support the strategic objectives requiring supplier involvement and the development of certified and emerging suppliers.

Optimum value and efficient by adopting best purchasing practices in Supply Chain Management, ensuring where possible that open and fair competition has prevailed.

Strives for continuous improvement in our critical business areas and seeks to establish relationships with suppliers that are passionate in their quest for better quality, price and service.

Responsible for proactively and strategically develop, implement and control logistics systems to great seamless flow of goods and services throughout the organisation and improve customer service levels.

Warehousing of the total inventory (spare and tooling) is controlled by a sophisticated inventory controlled computer system, monitoring individual inventory movement and replenishment.

Logistics

Warehousing of the total inventory (spare and tooling) controlled by a sophisticated inventory controlled computer system, monitoring individual inventory movement and replenishments

Air Suspended Truck with qualified drivers to Transport Aircraft Engines anywhere in South Africa.

SAAT is a member of the International Airline Technical Pool (IATP) and have a full Aircraft recovery kit available on site.

Maintenance Planning

Maintenance planning is a department within SAAT operations that is responsible for planning, it is comprised of Engineering planning, Aircraft Routing, Aircraft Returns & Archives and Business systems & IT supports subsections.

These sections maintains an effective and efficient management information systems in ensuring and controlling maintenance activities in accordance with organizational, manufactures and Aviation Authority's requirements.

Engineering Planning

This section is responsible for development of the maintenance programs, procedures and determination of limitations as prescribed by the maintenance planning document (MPD) and the regulatory authorities (FAA, EASA & SACAA) for SAAT to maintain its position as an MRO and maintain airworthiness & safety of the fleet maintained by SAAT. Engineering planning ensures a continuous process of continued maintenance and implementation of maintenance instructions within SAAT for correct maintenance to be carried out on aircraft maintained by SAAT. Below are some of the key functions of this section.

Development of maintenance program for each aircraft type maintained by SAAT.

Manage the Continued Airworthiness and optimization of the Maintenance Programs in order to deliver an effective Reliability Programs, Detailed Work Plan, Subcontract Co-ordination of CAMO and proper control of approved data from the OEM..

Asign limitations as prescribed by OEM’s and vendors for all maintenance tasks.

Review work packages, special inspections, maintenance requirements, AD’s, SB’s, modifications or any “out of phase” work.

Implement additional maintenance requirements based on reliability, historical data and history.

Resolve maintenance queries and render logistical support to other departments by liaising with engineering, MCC and QA

Compile work scopes and coordinate required maintenance with external customers.

Extract information from previous operators and OEM documentation for the development of maintenance program and alignment to SAAT maintenance systems and procedures.

Production Planning

This section is responsible for the generation of work packages while ensuring that correct aircraft receives maintenance at the opportune time in the most cost saving manner with regards to downtime, manpower and material without affecting quality and safety standards. Production planning generates task cards for all routine and special tasks to be carried out on the fleet maintained by SAAT, while ensuring that mandatory work like AD’s, SB’s and EB’s that have been approved are complied with at the correct time and also ensuring that applicable modifications are incorporated when required. Below are some of the key functions of this sections.

Controlling, tracking and controlling of component and engine movement.

Distribute technical instructions and work packages to ensure that all aircraft receives required maintenance as the most opportune time.

Plan and determine critical paths of events with regards to downtime, manpower and material availability.

Monitor work packages, special inspections, maintenance requirements, AD’s, SB’s, modifications or any “out of phase” work.

Perform and control the pre-planning process and critical path analysis of all major maintenance events (CKC, CKD and Special Projects) to support maintenance with the accomplishment of maintenance events within the scheduled downtime.

Render logistical support to production areas, production control and workshops.

Chair regular meetings held with all stakeholders with an aim of ensuring availability of sufficient resources and to deal with contingencies

Develop recovery plans in an event whereby flight operations are affected by delays, incidence or cancellations.

Performs forward planning, flight hours and cycle management.

Maintain stationery for inflight usage by crew

Aircraft Returns & archives

Is responsible for the induction of new and second hand leased aircraft into the SAAT MIS by communicating with all stakeholders and coordinating the documentation requirements.

Aircraft Returns coordinates the process of exiting aircraft by collating and compiling all the necessary documentation to facilitate the ease of return to lessors. This is done by liaising with lessor representatives on site and fleet management to meet return conditions in accordance with lease agreements.

During the lease term of aircrafts, audits are requested annually by lessors. Aircraft Returns coordinates the auditors’ visits for physical aircraft inspections as well as collates documentation required for a successful audit.

On a monthly basis listings of Airworthiness directives, Service Bulletins and Components are provided to the various customers as per contractual agreements.

Performs component inventory management from the induction of an aircraft to the exit, to ensure that the MIS is reflective of the current location of components on the various fleets.

This entails resolving all queries and anomalies to align the MIS to be current , as well as updating the system with installations and removals of components

Provides a safe and secure environment that houses maintenance documentation as per the various aviation authorities’ requirements.

Archives receives, compiles and stores documentation on a daily basis and provides various customers with copies of the documentation as requested.