Symptom

﻿This article will help to explain what the colors in the Gap Analysis Chart represent.

Environment

360 Multi Rater

Resolution

There are 5 possible colors on the gap analysis charts (this applies to the first two columns where you select the two columns to compare). For the actual gap, it will only be red or green depending on the direction of the gap. So for the first two columns the change in color depends on the percent of the rating in the scale (e.g. a rating of 3.45 on a 1-5 scale equals 61.25%) and not directly mapped to ratings (so we can support different rating scales with the same 5 colors).