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Very pleased - good communications, easy to book in and fixed the problem

07.12.16

Steven, Volkswagen Golf

we found this company to be extremely polite helpful and courteous , they where determined to get to the bottom of our problem and did so very efficiently .

04.12.16

Robert, BMW 3 Series

Very helpful team best job done in my car and the service is more than 5 stars my car is fix in one week and is excelente condition
After this date i just go to this garage thank you very mutch for everyting

03.12.16

Wilson , Renault Megane

I was looking for garage who can fix my car. I have took it to many different garages which the try to cone me with the big invoice and the thinks I don't know no nothing about faults with my Mercedes.
Now I find garage which the friendly with great prices.
I'm very happy with the job and even the price I have paid.
I will use the same garage again and again.
Nice people.

I was very pleased with this garage and would certainly recommend and use them
again. I found them to be honest and competitively priced. They were also polite, friendly and not in the least pushy. Two small problems occurred and not only were these resolved extremely promptly but l also received some money off my bill. I left them thinking l would trust them completely.

03.11.16

Lynne, Kia Picanto

We arrived at 08.30 with our Ford c-max for a new clutch we were told it would be ready for 5pm very reasonable price as per quote and a good job done car ready on time will use this garage again thanks guys

29.08.16

Mark, Ford Focus

Had car to go through Mot as had failed previously, needed two rear tyres changed and rear cluster brake lights shorting and brake pads. Car passed Mot handed over £280. Did this in January, my previous tyre had a small puncture which I had to re inflate every 2 weeks. I went on holiday for 3 weeks in April and noticed the tyre flat. So I pumped it up again and ever since I've had to do it every week now, took it back and the guy who took my money did not seem interested. I have checked the light cluster and that is still not working so obviously my car is legal. Please don't use these guys.

05.06.16

Abdool , Peugeot 308

I had the clutch replaced at this garage and this was completed successfully as the car seems fine so far. However, I have also asked for A/C recharge and they were not able to complete the job, they have advised that the EIC condenser has a leak and needs replacement. I have been charged £20 for this job even though my AC still does not work. Was agreed with Sam that he will call me the next day to provide a quote for the condenser replacement, he did not bother to call me back at all. Also they have not re-filled the engine coolant after completing the works, had to buy new coolant on my way home.
Not very professional garage overall, had to call several times to get updates for collection time and did not even get response.

Being new to the area I didn't know any garages and have been impressed with west lake
They had excellent customer service, dropping me home twice, and dropping my car off for me once it was done
The price was more than I'd hoped, but they broke it down for me, offered to leave the old parts with me, and knocked off the price for brake fluid
The car now feels safe and for an old car, better than ever
Great job

Car was booked in for brake pads and decided to have the mot done as well Burbank garage said it didn't need brake pads doing and the car had failed the mot so booked it back in a week later and had the bits done and had it retested for mot which it passed the one thing I found with this garage was how honest they were where a lot of places would of done the brake pads even if they needed doing or not so I would definitely recommend this place and will be using them again

22.11.16

Christopher , Vauxhall Vectra

Excellent comms, accurate pricing, and a professional and prompt service - would definitely use again.

The diagnostic found that the flywheel had to be replaced together with the clutch kit. The job was done very quickly, price was competitive and the car runs perfectly now. I will definitely use their services again.

20.09.16

Cvetan, Audi A3

Did everything asked at the price agreed. Very friendly and much cheaper than the £85 quoted by F1 Autocentres.

06.09.16

Andrew, Jaguar Xj

Will recommend

05.09.16

Georgina, MINI Hatch

Cost more than quoted only due to the fact my car had a rusty downpipe that needed replacing. Great work however and got a replacement car to use in the meantime!

Excellent customer service! Will be using them from now on, and will definitely be recommending them

23.11.16

Dean, Vauxhall Corsa

Amazing hassle free service, also repaired head lamp free of charge, I couldn't fault service, it was the best customer service from owner and his team, highly recommend with 5+ stars, he helped me out big time and gave me a car to use, went out their way to make me feel at ease, would always use now and 100% recommend to anyone, they've restored my faith in mechanics !!! Well done and keep up this brilliant service :) regards Rachel.

31.08.16

Rachel, Honda Civic

brilliant service. Picked up my car from my home in the morning and dropped off in the evening. did exactly what I asked for.

18.07.16

tim, Suzuki Grand Vitara

Excellent garage very friendly and very helpful will definitely use again no hidden extras just straight talking so anyone can understand fast and efficient and best of all very cheap thanks will see you next time

16.05.16

Glenn, Peugeot 207

Good polite mechanic, explains everything very well. Only problem was the price, was quoted £25 ended up paying £50 which is double the price I had in mind. I suppose this is the trick of quoting estimated price it can vary a lot. I would suggest speaking to the mechanic in advance to understand how is works.

Being a mechanic and a gentleman is a rare quality, and not surprising Marius and his team posses that. To my surprise Marius was able to correctly diagnose the engine faults by only listening to the symptoms. No call out charge, no strings attached! Voila. The car was collected from Aberdeen for a very nominal charge, and delivered back to me in 5 days. The diagnosis after stripping down the half engine was what exactly Marius thought initially. Very rare quality in today's day and age. Will use them, and recommend everyone solely to him.