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Facility Emergency Management DVD-based training
Facility Emergency Management is a brand new DVD-based Training Program PLUS a resource CD-ROM intended to help small and medium size organizations create facility action plans and institute emergency procedures in order to protect workers, customers, visitors and the nearby community from the effects of an incident, whether it begins inside or outside the facility. More...

Emergency Management Exercises: From Response to Recovery Special
Exercises are a mainstay in the field of emergency management and business continuity planning. Although many companies conduct exercises, and the organizers may be emergency response subject matter experts, they do not excel in the discipline of designing and conducting the actual exercise – which means they simply don’t get the best results out of their effort. More...

Claims professionals and risk managers are increasingly seeing the significance of social media in claims investigations and the defense of litigation.

About two-thirds of the adult population of the United States has a presence on a social networking platform. Over 900 million people worldwide are users of Facebook, and over half visit the site at least once a day. In any given month, over 30 billion separate pieces of content (wall posts, photos, etc.) are uploaded to Facebook, while Twitter processes a staggering 340 million tweets daily from its more than 140 million active users.

From claims investigations and debt collections to employment practices liability and libel claims, social media might get you sued.

Corporate America, too, has jumped on the bandwagon, with companies now constantly touting their social media presence and exhorting consumers to like them on Facebook and follow them on Twitter.

Claims professionals and risk managers are increasingly seeing the significance of social media in claims investigations and the defense of litigation. As more and more people live their lives online, sites like Facebook, Twitter, YouTube, LinkedIn and MySpace have become a digital treasure trove for incriminating photos and online admissions that undermine a claimant’s case.

Social media is here to stay, and it represents a paradigm shift in how people communicate and share information. While this digital age has given risk management and claims professionals a treasure trove of information to be mined in defending all kinds of cases, it is also proving to be a breeding ground for claims and causes of action that were unimaginable only a few years ago.