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Sid's Review

Service

Total Experience

Will Recommend

Sid C.

Az, AZ

11/30/2016

Dreamcoat Flooring

at this point we don't have a very good rapport

The first time I worked with Dreamcoat Flooring they did a great job, but the second job did not turn out the way I hoped. I've been trying to get them to come back to take care of problems that came up, but they won't call me back! The floor started wearing off 2-3 weeks after installation. I've called about 8 times and gotten no phone calls back. I called the day before yesterday and said you need to call me back or I'm going to turn you in to the registered contractor.

Like I said, the first time he did a great job. This time he had a guy do the job who I think didn't do the installation correctly. All i want is for him to come out and take a look and see what needs to do to fix it and he hasn't done that. I know the owner there too, so I don't know why he isn't calling me back. All I can say is at this point we don't have a very good rapport.