Terms & Conditions

Cancellations must be made by writing an email or fax. We do not accept cancellations by phone.Cancellations made 30 days prior you arrive receive 100% refund.Cancellations made by 15 to 29 days prior the date you arrive will be refunded 75% of your deposit.Cancellations made by 8 to 14 days prior the date you arrive will be refunded 50% of your deposit.Cancellations made by 7 days or less, will not receive any refund.Please,be aware that if you cancelled a reservation paid with credit card, we will be charging a 3.5% banks fees for the total amount for your authorized deposit.