The people at Iko Poran are incredible. I know that the guy who runs the agency books multiple groups at a time, yet is still able to check in on us to make sure that everything is going well. He was readily available to us throughout my groups trip. He is also really good about getting back to you if you have any questions, and he was very helpful in setting up our trip. He also makes sure that you are prepared to stay in Rio during your trip. He also had an assistant who was always with us when we volunteered. She was also really helpful throughout our trip. All in all, I had a great experience in Rio. – Armando Dominguez