If you joined IHG® Rewards Club at a hotel,
then you will need to create a 4-digit
PIN in order to access your IHG® Rewards Club account.

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The information you provided does not match what we have on file for you. Please try again or call IHG® Rewards Club Customer Care at 1-888-897-0089.

Your IHG® Rewards Club account already has a PIN associated with it. If you use our automated telephone system, your PIN is the same. If you have forgotten your PIN, we can email your PIN to the email address in your IHG® Rewards Club account. Please contact your nearest IHG® Rewards Club Customer Care Center for assistance.

The PINs you entered do not match. Please re-enter one or both PINs to make sure they are exactly the same.

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