Logistics Processes connects multi-modal transportation to the wider supply chain function and its many, interlocking components. This course sharpens learners’ ability to optimize the variables that create efficiencies within day-to-day operations while managing operational liabilities and obligations. Whether applied to simple modal choices or complex (multi-carrier/multi-modal) projects, learners will be able to maneuver materials, finished goods and information efficiently through all points and processes before, between and after transportation links.

Building on the detailed study of each transportation mode in the Transportation Systems course, Logistics Processes continues the learning for any professional who wants or needs a more in-depth understanding of the industry. Graduates of both courses are ready for more advanced, management-oriented logistics courses like Logistics Decision Modelling and Integrated Logistics.

Logistics Processes helps professionals learn how to move products and related information through multi-faceted supply chain operations from source to destination—on a national and international scale—using single or multi-modal systems in a safe, time- and cost-efficient manner.

Course grads will be able to:

Understand and select the best warehousing, materials handling, and unitization strategies to minimize the cost, time and space needed to handle and store goods between transportation links.

Procure logistics suppliers using sound selection criteria and develop performance metrics for cost-effectiveness and service quality.

Negotiate stronger contracts and prepare complete Bills of Lading that avoid common errors and omissions and formalize service expectations, legal responsibilities as well as rates.

Minimize the company’s exposure to damage, loss or liability through the use of proactive risk management strategies, adequate insurance and more successful claims.

Facilitate smoother international trade for their companies by having a good working knowledge of: documentation required for international transportation, Canada Customs import/export processes, current Incoterms and the role of customs brokers.

Over 90% of Logistics Processes grads recommend the course to their colleagues.

Logistics Processes Course Fee:

There are two options for Logistics Processes:

Online course with hardcopy and PDF textbook

$800 plus applicable tax

Online course with PDF textbook chapters only

$750 plus applicable tax

There is an additional International Fee of $125 plus 5% GST per course for students taking the course from outside Canada. There are no refunds issued for courses taken directly through CITT once your registration and payment has been received and processed.

Please note: This only applies to courses taken directly through CITT. Fees for CITT courses taken through our partner educational institutions are set by those institutions.

Logistics Processes Course Materials:

Your course textbook, Logistics Processes: A Canadian Perspective, is published by CITT. A printed copy of the textbook plus access to PDF chapters on your course website is included in the $800 course registration fee. There is a $50 discount available if you opt to use the PDF chapters only.

Please note: This only applies to courses taken directly through CITT. Textbook fees for CITT courses taken through our partner educational institutions are set by those institutions.

Logistics Processes Course Work and Final Exam:

Course work for Logistics Processes includes:

10 short, multiple choice quizzes (10%)

Participation in 2 online, group discussion assignments (10%)

A business case study report (30%)

An online final exam (50%)

On average, students tell us that Logistics Processes requires a commitment of 4-6 hours a week to complete the readings and assignments, participate in discussions, and prepare for the final examination.

Multiple Choice Quizzes – 10% of course mark

Students complete 10 short quizzes (one per week) throughout the course of the semester. There is one quiz for each chapter in the Logistics Processes textbook, and each quiz includes 10 multiple choice questions. Each weekly quiz is due at 11:59 pm EDT each Sunday. Quizzes can be completed early for learners who need to plan ahead for business travel, vacations or other commitments, but must be completed before their individual deadlines.

You'll automatically receive your grade for each quiz immediately after you submit your responses, so you can see which questions you got correct, learn the correct answer for any questions you got wrong, and assess your learning as you go.

Participation in Group Discussion Assignments – 10% of course mark

During the semester, students will participate in 2 online group discussion assignments. The first discussion will take place over the course of the first 5 weeks of the semester. The second will take place during the next 5 weeks. These online discussions engage students in reflection, dialogue and debate, challenge you to apply the course material in real world business scenarios, and enable you to learn from your classmates and facilitator in addition to the course materials.

Group discussion assignment marks are based on the quality, quantity and timeliness of your responses in the discussions. In general, students are expected to contribute 3-4 high-level comments to each discussion.

Highest marks are given for comments that:

offer substantive ideas to the discussion

provide major insights or direction for the group

demonstrate excellent preparation and familiarity with the relevant course materials

reflect relevant professional experiences of the learner

help to clarify or synthesize ideas

use direct quotes from the readings or other materials to support the discussion

respond critically to other learners’ comments

are shared early in the week to give other learners time to read and respond

Business Case Study Report – 30% of course mark

The major project for Logistics Processes is the preparation of a report based on a business case study scenario and questions. Learners are challenged to analyze the scenario provided, and apply the skills and knowledge gained throughout the course to prepare a detailed 10-12 page report including a high-level executive summary.

Final Exam – 50% of course mark

The final exam for Logistics Processes is held online, is 2.5 hours long, and is open-book. The exam is made up of two sections:

Essay-style questions
These questions are based on a case study that is circulated to all learners one week prior to the exam date, and involves applying the knowledge learned throughout the course to that scenario.

Multiple choice questions
This section of the exam tests learners on the course materials in general, and is not based on the case study specifically.

The final exam period runs over the course of several days at the end of the semester. You can choose any (continuous) 2.5 hour window of time to begin & complete your exam during the exam period. Once exam period dates have been set for each semester they are available on the Key Dates page.

This exam requires access to a computer with a reliable internet connection. In order to reduce the chances of technical issues, learners should use the Firefox web browser.

Learning Assessment and Grades

Grades are reported as Honours, Pass, or Fail. To obtain a Pass, learners must earn a minimum grade of 50%. To achieve Honours, learners must earn a total grade of 80% or higher.

The final grade is based on both term work and the final examination, as follows:

Multiple-Choice Quizzes – 10%

Participation in Group Discussion Assignments – 10%

Business Case Study Report – 30%

Final Examination – 50%

Approximately one month after the final exam, you will receive your course results from CITT.

Logistics Processes Language Options

Although the learning materials and course site are in English, a francophone facilitator is available and learners have the option of completing the formal report and answering exam questions in French if they desire.

Questions about Logistics Processes or the CCLP program of study and professional designation?

You can also visit ourFAQ section for answers to the most commonly asked questions that have helped thousands of supply chain and logistics professionals decide to enrol and start deepening and demonstrating their logistics and supply chain expertise with CITT and the CCLP program of study and professional designation.

Or simply contact the CITT team—we'd be happy to help you out by answering your questions or processing your course registration for you. We're available 9am to 5pm EDT, Monday to Friday. Give us a call at 416-363-5696 ext. 0 or email us at info@citt.ca.

You can also fill out the form below if you'd like us to contact you with more information or an answer to your specific question.

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