IES Ombudsman

As we work together to create the right school environment in the best interests of our students, it is essential that there is a close and trusting relationship between each school and its parents.

Where there is a complaint which the mentor teacher or head of year is unable to resolve, the next step is for the assistant principal or principal to look into the matter.

If a satisfactory solution cannot be reached within the school, complaints should then be addressed to the “Huvudman” - the organisation behind the school - which is Internationella Engelska Skolan I Sverige AB.

These complaints can be referred to our head of pastoral, Mr Jeremy Elder via e-mail jeremy.elder@engelska.se or by letter to:

Mr Jeremy Elder,

Internationella Engelska Skolan, Huvudkontoret,

Nytorpsvägen 5B,

183 71 Täby.

Any complaints will be investigated in a factual and objective manner after hearing from the school, parents and students involved.