Help customers find the information they’re looking for quickly by guiding them with tiered categories.

3) Go mobile & do it well.

Do a service to your buyers & sales teams alike. Customers can place orders on their mobile devices & your internal team can utilize the mobile eCommerce site as a selling tool on-the-go, in the shop, or at events.

Utilize device recognition to deliver the most optimized version of your website for desktops, phones & tablets.

Don’t just go responsive, as UX & site speed will likely take a hit. Keep mobile templates speedy & user-friendly per device with adaptive template technology.

Chat with customers on your website real-time to answer their questions quickly & keep them from going elsewhere.

Allow customers to re-order products easily based on order history.

If access to anything on your site requires authorization, make it easy to inquire with digital application forms.

5) Make multiple commerce channels easy (on you & your customers).

Allow customers to order 24×7 from desktop, mobile & selling partners, but still give the sales team “concierge” customer service touch.

Make it easy for buyers to make purchases wherever they are. Optimize checkout on your eCommerce website, & also be prepared for them to quickly & easily place orders with their customer service or sales reps.

Compile multichannel orders in one location so your customers can find their order history regardless of how or where each order was placed.

Not sure where to start? Singularity’s got you covered.
Call us at 720.408.2660.