DOHA: Aster Medcity, south Asia’s largest quaternary care hospital, has announced the opening of its helpdesk in Qatar.

It will assist patients to know more about Aster Medcity and, if required, facilitate in seeking treatment at the hospital. The helpdesk will be housed at Aster Medical Centre on C Ring Road, Doha.

Aster Medcity, in Kochi, Kerala, India, is part of Aster DM Healthcare, the leading healthcare conglomerate in the Middle East and India.

The integrated medical township provides services of the best international standards at the lowest cost in the subcontinent. The first phase of the mega project opened this April.

Dr Azad Moopen, Chairman and Managing Director, Aster DM Healthcare, said: “Aster Medcity is unique as a global healthcare model with high-end infrastructure, cutting-edge medical technologies and excellent knowledge partnership with healthcare innovators from different parts of the world. “Aster Medcity will be a game changer in healthcare delivery model in the region. The helpdesk will function as a gateway to Aster Medcity’s holistic treatment of global quality standards for patients here.”

Announcing the launch of the helpdesk, Dr Harish Pillai, CEO, Aster Medcity, told a press conference: “We are pleased to open the helpdesk, which will provide a direct and easy access for patients from the country to avail world-class treatments at the multi-speciality healthcare destination in South Asia. Patients will also be able to avail follow-up treatment through the Aster healthcare network across Qatar. “Aster Medcity introduced a unique and unparalleled model of care, reducing the need for patients to travel to other countries in the world for treatment. The medical city will be a major healthcare destination in South Asia once fully operational,” he added.

“Our growth in general and in Qatar in particular is a testimony to that fact. We will continue to strive to provide the best healthcare services. Through our growing network of medical centres, clinics and diagnostic centres here, we have been able to provide primary and secondary healthcare services to patients. Our new 50-bed hospital in Doha, slated for opening in 2015, will further consolidate our position as the leading private healthcare provider in the country.

“The helpdesk aims at helping our patients to seek further consultations and treatment at one of the best quaternary care hospitals in the world. With Kochi being only four hours away from Doha, with good air connectivity, Aster Medcity would be the first and ideal choice for patients here to avail specialist treatment,” he added.