In recent months, both Uber and Lyft changed their policies, announcing that it would allow riders, drivers, and passengers with claims of sexual assault against the companies to pursue their cases in open court. Previously, because of the agreements signed by drivers and passengers, victims were forced to mediate their claims against the companies privately.

Instead, now sexual assault victims can bypass the arbitration clause and pursue damages in court. The change in the policies of both companies does not extend to all riders with a claim against the company, but only those who have sexual assault claims. Uber’s change in policy came just days before a deadline to respond to a lawsuit filed against the company by 14 women who claim they were assaulted by their drivers. The woman asked the company to waive the arbitration clause.

Under the new policies of both companies, they have also agreed that anyone who settles their sexual misconduct case against the company is no longer required to sign a confidentiality agreement. Both companies have also agreed to work on a safety report that will include information on sexual assault complaints that the companies receive.

Critics of Uber and Lyft have blamed their issues with sexual assaults and other crimes against passengers on the systems they use to screen drivers. If you have been a victim of a crime from an Uber or Lyft driver, you should speak with an attorney. Call me, Conal Doyle, Los Angeles personal injury attorney, at 310-385-0567. I can help. Call today to learn more.