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I am bewildered by the poor business practices of the motel owners. The motel is replete with debauchery--people who solicit guests for services. My vehicle was broken into on more than one occasion. The motel is Asian-friendly and non-inclusive in terms of rates. The women at the front desk are exemplary of good customer service, but I have to wonder...

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Thank Jerry973

love2goaround, Public Relations Manager at Country Inn - Ontario, responded to this review

Dear Jerry,
Thank you for taking your time writing this review, and we are very sorry if we offended you in anyway. The rates are all the same no matter what, if the number of the beds are the same. We always give out the best customer experience we can, and we deeply apologize that we didn't fully deliver it...

We got a nice and clean room for a good price.
Only the carpet was a little bit dirty.
The staff was very friendly and helpful.
We got at check in tickets for the breakfast
and a remote control for the TV.
The breakfast was with hot waffles, cooked eggs,
toast, muffins and cereals.
A friendly chinese man collect the...

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Thank Siegbert M

love2goaround, Manager at Country Inn - Ontario, responded to this review

Dear Siegbert M,
Thanks for giving us this awesome review, and we appreciate the details you pointed out. Your review helps our team to make Country Inn a more perfect and comfortable place. We would love to see you again in your future visit here at Ontario!
Happy travels,
Jerry Lee
Manager

The only good thing about this hotel is the room was clean. The staff is terribly rude. The breakfast was not good and you paid extra for it and then they were rude when you went in to eat. The police had to come in the middle of the night. It was not a place I would recommend or stay...

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Thank Ronnie H

love2goaround, General Manager at Country Inn - Ontario, responded to this review

Dear Ronnie H,
Thank you for sharing your experience with us.
I deeply apologize for your imperfect experience with our stuff, and I will speak to my staffs with regards to the breakfast and being rude. We are always looking for opportunities to improve our motel, and make our customers to enjoy as much as they can.
Best regards,
Jerry...

I'm going to be very blunt. Stay away from this hotel.
The hotel (really a motel), presented me with the Absolute worst hotel stays in my entire life. I do a lot of traveling and trust I speak the truth.
Desperate due to Embassy Suites canceling my reservation, and after a very long work day of meetings and 2 plane...

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Thank DevSab C

love2goaround, General Manager at Country Inn - Ontario, responded to this review

Dear DevSab C,
Thank you for taking your time writing this review.
We apologize that our room wasn't at its best when you arrived. We understood that you had a hard time when Embassy Suites cancels your reservation, and you were just trying to find a place to stay. We appreciate your feedback about our room, and we do whatever...

I was looking for a place to stay on my way through Los Angeles. The rooms are nice and clean. It is located right off the highway. There is some noise, but I'm used to that, it was not loud enough to matter. I did not have the breakfast, but it is something that is offered. That is a nice...

Stayed for business. The rooms are updated but all exterior facing doors next to a very noisy highway. You check in and get your room key & TV remote, which I found very strange. Also, there was a item on the check-in slip about how anyone staying in your room needed to be a spouse or family, so trying to...

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Thank Trevor W

love2goaround, General Manager at Country Inn - Ontario, responded to this review

Dear Trevor W,
Thank you for taking your time to share your experience with us. We apologize that our hotel wasn't at its best when you stayed.
We have been trying our best to improve room quality for our customers, and we are currently trying to fix the problems you experienced in that room.
There are procedures that we do...

My family and I stayed here for a weekend for a sports competition nearby and loved it! The room was very clean (I have OCD, so this is a true compliment), the staff is exceptionally friendly, ample parking and my kids LOVED the waffles for breakfast. We can't wait to come back!

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Helpful?

Thank Mia H

love2goaround, General Manager at Country Inn - Ontario, responded to this review

Dear Mia H,
Thank you for sharing your feedback with us! I am glad you guys had a great time here at our motel, and I hope you guys also had a great time at the sport competition. I too, love the
waffles for breakfast, and you know it's the best with the honey!
I really appreciate your valuable feedback,...

Stayed one night. Average hotel., we did not enjoy our stay and we did not sleep well. I woke up twice to find bedbugs crawling on me, I had to sleep on the sofa. The next morning I complained to the Staff and got very little reaction BAD BAD EXPERIENCE

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1Thank Bob G

love2goaround, General Manager at Country Inn - Ontario, responded to this review

Dear Bob G,
Thank you for taking the time to share your experience at 777 Motor Inn. I am sorry that you did not enjoy your stay.
With the bedbugs problem, I deeply apologize. Bed Bugs are a very serious issue. Our Hotel does not take this lightly and it is one that is acted immediately. We have our hotel...

Stayed here for two nights and received a fair price for them. I stayed on bottom floor room next to pool so room was a bit noisier than I care for. I could also hear the traffic on Grove plus some of the neighboring rooms.
Room itself was huge for the price and clean with a very nice bath etc....

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Helpful?

1Thank Noel E

love2goaround, General Manager at Country Inn - Ontario, responded to this review

Dear NEofAZ,
Thank you for giving us a valuable feedback. I am really sorry about the noises you received, and we appreciated that you point it out for us. Our team has been implementing things that would drop the noises from the outside, and it will certainly make our rooms more comfortable for our guests. I am really glad that...

Stayed here for 5 nights. The rooms were spacious and clean. The front desk was more than helpful with all our needs. There are washers & dryers on site in case you need it and free wifi. Complimentary breakfast every morning. Great location, across the street from McDonald's and a delicious Mexican restaurant.

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1Thank Christine J

love2goaround, Manager at Country Inn - Ontario, responded to this review

Welcome to Country Inn Ontario, the perfect choice for your trip to Southern California. Consider us your temporary home whether you are traveling for business or spending some quality time vacationing with family. Our spacious rooms and comfortable amenities will provide you with the rest and relaxation you need during your travels. As a pet-friendly hotel, we warmly welcome your furry companions to join you on your trip. Our delightful staff is available at anytime to help make your stay an enjoyable experience.
Our hotel in Ontario, CA is enhanced with a southwestern decor, fresh flowers, and stately palm trees. Property features include free Wi-Fi, on-site laundry facilities, complimentary hot breakfast, an exercise room, and a business center. Our sparkling pool lies on a flagstone patio and is ideal for relaxing under the California sun. We offer a variety of room types to suit guests needs including both non-smoking and smoking rooms. All rooms are equipped with a mini-refrigerator, microwave, coffeemaker, cable television with premium channels, and a phone that includes free local calls. Inquire for special group rates and services.
Country Inn Ontario is centrally situated in the heart of the San Bernardino County allowing guests to easily explore all the attractions in the greater Ontario and Inland Empire area. Our property is conveniently located near the 60 freeway for easy access to shopping, dining, and theaters. We are just minutes from Ontario Mills and only a few short miles away from Victoria Gardens and the Ontario Convention Center. Explore all Southern California has to offer!...more less

Additional Information about Country Inn - Ontario

Address: 2359 S Grove Ave, Ontario, CA 91761-5660

Location:United States > California > Ontario

Price Range:
$78 - $92 (Based on Average Rates for a Standard Room)

Hotel Class:2.5 star — Country Inn - Ontario 2.5*

Number of rooms: 72

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Also Known As:

Country Inn - Ontario International Airport Hotel Ontario

Best Western Ontario

Ontario Country Inn

Ontario Best Western

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