Perform third-level desktop support for hardware, software and peripherals, devices. Install software applications and devices to existing or new hardware setups. Image, setup and deliver new computers. Maintain, analyze, debug and troubleshoot computers. Complete support functions following procedures to effectively prioritize and respond to requests in accordance with established service level agreements. Coordinate with other members of Technical Services as needed to resolve problems.

Perform third-level desktop support for hardware, software and peripherals, devices. Install software applications and devices to existing or new hardware setups. Image, setup and deliver new computers. Maintain, analyze, debug and troubleshoot computers. Complete support functions following ... View More