happened again..got the email ..20 mins later i checked on the item "no longer available" this seems like its going to be an on going thing. unsub as its wasting my time. ill pay full price to save the fuss.

« Last Edit: October 03, 2017, 06:45 PM by #Tee »

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When youre feeling depressed just treat yourself to a systainer even if its a mini systainer its ok.

happened again..go the email ..20 mins later i checked on the item "no longer available" this seems like its going to be an on going thing. unsub as its wasting my time. ill pay full price to save the fuss.

To avoid such things the site could announce the tool and put it up for list price, then constantly reduce the price (let's say 3-5% per hour). Bids could always be placed, sales would be made the moment the price falls to a bid (first come, first serve) as long as supply lasts.

That would give the users time to react and should still clear out the stock quickly for market value.

And should not take longer than a week to code for a single freelancer.

Remember the good 'ol days, when the recon sale was through dealers and if you missed out you just kind of said 'oh well..." to yourself, and did not have to announce it to the world....?

Now we are describing in detail when emails were sent out and when they were received... what if everyone got the email at the exact same time? what if there were six drills available and you were the seventh person trying to order? It's the same thing with the festool end user classes, six spots and a mass email goes out. It's luck of the draw... you missed out, maybe next time you will be lucky---

Hey @#Tee , I’ve had a myriad of issues with this promotion including notices of the sale that were 45-60 minutes too late. My solution was to unsubscribe from the notification, and then to resubscribe to the notification. That has worked well for me, so far, at this point.

However, be very very patient as the Festool website is extremely slow. When I unsubscribed, Festool announced that they would send a message of acknowledgement of unsubscription to me. I had to wait 20-25 minutes before that came through. You then have to confirm that unsubscription and again wait for the next response. Be patient...be extremely patient.

My best advice is to unsubscribe, put the phone down and walk away for 30-45 minutes. Perform the next step and walk away for an additional 30-45 minutes. After each key stroke you’ll receive a new message...you just have to be very patient and wait for the next step to arrive.

The upside to this horrific work-around is that as of today, I received the sale announcements within 1 minute of the sale as opposed to 60 minutes too late. .

I haven't followed this thread so someone may have already suggested this. Why not sent out email for the tool(s) that will go on sale tomorrow at a set time. People will have a day to decide if they want to try for a tool. That way fewer people will completely miss the sale.

I haven't followed this thread so someone may have already suggested this. Why not sent out email for the tool(s) that will go on sale tomorrow at a set time. People will have a day to decide if they want to try for a tool. That way fewer people will completely miss the sale.

Great idea...It would also allow those of us who are not receiving the emails in a timely manner some time to contact Festool for an update before the sale of the offered item is over.

For those that are dissatisfied with this program - do you feel that last year's (or last month's) disposal sale at Connect was a better avenue ?The one where you had to physically be there and stand in line for hours, or the one where there was no shipping option ?

IMHO this program is much ado about nothing. No need for a program, mailing lists, and other complications. Just post and sell recon tools in whatever order they become available just like everybody else is doing. E-bay, if you are lazy. Unless the purpose here is to stir up customer base, and not to actually offload used stuff.