Prices are subject to change during festive seasons including, but not limited to, Valentine's Day, Christmas, Mother's Day and Chinese New Year.

Upon successful order, you will receive an Email Confirmation.

Delivery Schedule

Order placed & confirmed

Earliest Delivery Time slot

By 11am

Same day 1pm - 5pm

By 4pm

Same day 6pm - 10pm

By 4pm

Same day 10pm - 12am

Between 4pm to 11.59pm

Next day 1pm - 5pm

Successful delivery on the first attempt is free for areas within Singapore.

If for any reason the recipient is not at the point of delivery and the flowers cannot be delivered, a relocation charge of S$15 will be imposed for each subsequent attempt to deliver your flowers. Do provide us with the recipient's telephone number to ensure that someone is at home to receive the flowers or gift. Pls kindly note that, for sender which is in overseas, We must Call recipient before delivery.

Delivery Areas & Charges

Delivery is free to most areas in Singapore.

A surcharge of S$30 is applicable for deliveries to the following areas:

A surcharge of S$30 is applicable for deliveries to Sentosa Island & High Security Areas
Overseas Delivery

For overseas flower delivery, orders must reach us 2 days in advance to prepare all necessary transmissions.

For urgent deliveries, please call us at +65 6280 8810.

Cancellation of Orders

Cancellation of orders must be made at least 3 Days before date of delivery. A 10% admin charge will be levied for cancellations.

A 50% charge will be levied for cancellations ( less than 3 days notice ).

For cancellation request received less than 24 Hours before the delivery time slot, the full purchase amount will apply.

Non-delivery due to incorrect details will be treated as order withheld and no refund will be made. However, you will be contacted to make an alternative arrangement.

Substitution

www.BuyFlower.sg reserves the right to substitute any item in an arrangement with another of equal or higher value depending on stock availability.

While it is our desire to fulfill your order as featured on the website, certain coloured materials, baskets or vases may be replaced with new stocks at times, subject to availability.

Change of Particulars

Changes to particulars such as address, card message and et cetera must be made at least 1 day before delivery.

Exchanges / Refunds

All goods sold are non-exchangeable and non-refundable.

In the event of a complaint, please email the picture of the gift within 24 hours from the time received.

www.BuyFlower.sg and its management promises to look into each case and reserves the right to the conclusion.

Essential Information

Please be informed that all complaints must be made within 24 hours of delivery for full replacement or refund of the purchase price should the product or services be found to be defective in terms of workmanship or quality. Pls kindly note that, for sender which is in overseas, We must Call recipient before delivery.

Disclaimer

www.buyflower.sg and its management reserves the right to reject orders at its discretion.

Please note that all terms and conditions are subjected to change without prior notice.