Assertive Supervision

Practical Real World Approaches for Dealing with Poor Performing and Difficult Employees

California POST and STC Certified Training

24 Class Hours - Tution $300

This workshop is for sworn and civilian law enforcement supervisors, including corrections and probation. This is also and excellent course for aspiring supervisors.

Let MCA help you develop the technical knowledge and interpersonal skills necessary to fairly and effectively deal with your most difficult employees. Gain a clear understanding of disciplinary due process and the proper way to document poor performance and bad behaviors.

Learn how to get support from your superiors when you take on a problem employee. Build confidence in your ability to confront even the most difficult employees. Understand that it is possible to hold employees accountable for their job performance and behaviors at work and gain their respect at the same time.

Course Objectives

How to establish and assert your authority without infringing on employee rights

How to develop performance standards that clearly communicate your expectations