Appointments

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Routine

Telephone Consultation

Extended Access

Self help

Who do I see?

For information on how best to be seen at the Surgery, select the service or condition you require:

Abdominal Pain

Who do I see: GP

Advice: Please book an appointment online, or contact reception on 020 8863 6863 to make an appointment. Routine appointments within 2-4 weeks.

Acute Asthma

Who do I see: Practice Nurse or Clinical Pharmacist

Advice: Please book an appointment online, or contact reception on 020 8863 6863 to make an appointment. Routine appointments within 2-4 weeks.

Alcohol Advice

Who do I see: RISE / AA

Advice: If you’re concerned about your drinking or someone else’s, a good first step is to visit your GP. They’ll be able to discuss the services and treatment available. In Harrow, you may be directed to Compass or WDP depending on your age. Other national groups include:

Blood Pressure Monitoring

Advice: Please book an appointment online, orcontact reception on 020 8863 6863 to make an appointment. Routine appointments within 2-4 weeks.

Blood Test

Who do I see: Health Care Assistant

Advice: Please book an appointment online, orcontact reception on 020 8863 6863 to make an appointment. Appointments for blood tests MUST have been requested by your doctor or other health care professional.

Blue Badge Forms

Boils

Who do I see: GP

Advice: Please book an appointment online, or contact reception on 020 8863 6863 to make an appointment.

Breathlessness

Who do I see: Practice Nurse / GP or A&E for severe symptoms.

Advice: Telephone 999 or 111 if symptoms are severe. For less serious breathing issues such as COPD or chest infections. Please book an appointment online, or contact reception on 020 8863 6863 to make an appointment.

Bruised Ribs

Advice: For pain relief, please search for your nearest community pharmacy. For difficulty breathing, please book a GP appointment online, or contact reception on 020 8863 6863 to make an appointment.

Burns

Who do I see: Practice Nurse / Urgent Care Centre if severe.

Advice: If severe, please search for your nearest Urgent Care Centre. If not, please book an appointment online or contact reception on 020 8863 6863 to make an appointment.

Cellulitis

Who do I see: Practice Nurse / Urgent Care Centre if severe

Advice: Please book an appointment online, or contact reception on 020 8863 6863 to make an appointment.

Cervical Smear

Who do I see: Practice Nurse

Advice: Once you are invited, please contact reception on 020 8863 6863 to make an appointment, on a day that you are not bleeding or on your period.

Chest Infections

Who do I see: GP if it persists for more than 1 week, or other chest issues (asthma).

Advice: Please book an appointment online, or contact reception on 020 8863 6863 to make an appointment. Routine appointments within 2-4 weeks.

Chest Pain

Who do I see: GP or A&E for severe symptoms

Advice: Telephone 999 or 111 if symptoms are severe. If not severe and has lasted for more than a few days, please book an appointment online, or contact reception on 020 8863 6863 to make an appointment.

Childhood Immunisations

Who do I see: Practice Nurse

Advice: Baby Clinic is run by our Practice Nurses, appointments needed for immunisations, please contact reception on 020 8863 6863 to make an appointment. Find out more at NHS Choices.

Chronic Heart Disease

Who do I see: Practice Nurse / GP

Advice: Annual clinic appointments will be sent to all CHD patients, please as for an earlier appointment if you are concerned.

Coils or Implants

Who do I see: GP

Advice: Please contact reception on 020 8863 6863 to make an appointment with the correct GP.

Contraception and Family Planning

Who do I see: Family Planning Clinic / GP / Practice Nurse.

Advice: Visit the North West London Sexual Health website for more information about Family Planning Clinics. Contraception and family planning appointments are available at various times every day. For a GP or a Practice Nurse, please book an appointment online, or contact reception on 020 8863 6863 to make an appointment. Routine appointments within 2-4 weeks.

Cough

Who do I see: Community Pharmacy / GP if persists for more than 3 weeks.

Dental Problems

Depot Injections (Contraception)

Who do I see: Practice Nurse / Family Planning Clinic / GP

Advice: Find out more information here about Family Planning Clinics. Contraception and family planning appointments are available at various times each day. For a GP or a Practice Nurse, please book an appointment online, or contact reception on 020 8863 6863 to make an appointment. Routine appointments within 2-4 weeks.

Depression

Who do I see: GP / IAPT Services

Advice: Visit Harrow Talking Therapies for IAPT Services, or please book an appointment online or contact reception on 020 8863 6863 to make an appointment.

Diabetes Monitoring

Advice: Routine annual clinic appointments reminders will be sent to all our patients with diabetes. Reception staff will direct you to the most appropriate health care professional. Please book an appointment online, or contact reception on 020 8863 6863 to make an appointment.

Diarrhoea

Who do I see: Community Pharmacist / GP if persists longer than 7 days or in a career dealing with food or caring for others.

Drug Addiction

Ear Care / Ear Wax

Who do I see: Community Pharmacy / Healthcare Assistant

Advice: Search for your nearest community pharmacist. If you think you may need ear irrigation (‘syringing’), please speak to one of our Healthcare Assistants who will advise you by booking an appointment online, or contact reception on 020 8863 6863 to make an appointment. Also please check the following information on NHS Choices.

Earache

Who do I see: GP

Advice: Please book an appointment online, or contact reception on 020 8863 6863 to make an appointment.

ECG

Who do I see: Health Care Assistant / Treatment Room Nurse.

Advice: Please book an appointment online, or contact reception on 020 8863 6863 to make an appointment.

Eczema

Who do I see: Community Pharmacy / GP if persists for more than 4 weeks or is infected.

Eye Injuries

Fit Notes (Sick Notes)

Who do I see: Self certify first 7 days, then routine GP appointment.

Advice: For a GP, please book an appointment online, or contact reception on 020 8863 6863 to make an appointment. If you have been discharged from hospital, your hospital team will issue any fit notes for the entire period of your recovery. Please contact the ward staff (even after discharge). Schools should not request a GP letter to confirm absence, this can be written by a parent or guardian.

Flu

Who do I see: Community Pharmacy / GP if persists for more than 7 days or difficulty breathing.

Flu Vaccine

Advice: Please book an appointment online, or contact reception on 020 8863 6863 to make an appointment.

Forms, Certificates and Medical

Who do I see: Medical Secretary

Advice: A medical examination will be booked if necessary. Completion of forms, certificates and medicals are not covered under the NHS. Payment for reports must accompany the request or appointment booking (i.e. in advance). Charges are aligned with the BMA’s guidelines. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. Allow up to 28 days for the process to be completed, you will be contacted by phone when your form is ready for collection. Please note we do not sign passport forms.

Holiday Cancellation Certificate

Who do I see: GP Surgery Receptionist

Advice: Please attend in person or post the documentation and payment. Holiday Cancellation forms are not covered by the NHS, there will be a charge for this service. Payment for reports must accompany the request or booking (i.e in advance). Charges are aligned with the BMA’s guidelines. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 28 days for the process to be completed, you will be contacted by phone when your form is ready for collection.

Insurance Reports

Who do I see: GP Surgery Receptionist

Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.

Medical Reports

Who do I see: GP Surgery Receptionist

Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.

Medication Reviews

Who do I see: Clinical Pharmacist

Advice: Please book an appointment online, or contact reception on 020 8863 6863 to make an appointment.

Missed Contraception / Emergency Contraception

Who do I see: Community Pharmacy / Practice Nurse / GP / Family Planning Clinic

Removal of Stitches

Advice: Please contact reception on 020 8863 6863 to make an appointment.

Ring Pessary

Who do I see: GP

Advice: Please book an appointment online, or contact reception on 020 8863 6863 to make an appointment.

Shingles Vaccine

Who do I see: Practice Nurse / Healthcare Assistant

Advice: Please book an appointment online, or contact reception on 020 8863 6863 to make an appointment.

Sick Note / Fit Note

Who do I see: Self certify first 7 days, then routine GP appointment.

Advice: For a GP, please book an appointment online, or contact reception on 020 8863 6863 to make an appointment. If you have been discharged from hospital, your hospital team will issue any fit notes for the entire period of your recovery. Please contact the ward staff (even after discharge). Schools should not request a GP letter to confirm absence, this can be written by a parent or guardian.

Travel Vaccinations

Who do I see: Practice Nurse

Advice: Please submit completed travel vaccination form to the reception (forms avaialble on practice website) at least 1 month before travelling and contact reception on 020 8863 6863 to make an appointment.

Urine Infections

Who do I see: GP

Advice: Please bring a urine sample into the consultation; sterile pots available at reception. Please book an appointment online, or contact reception on 020 8863 6863 to make an appointment.

Vaginal Discharge

Who do I see: Practice Nurse / Sexual Health Clinic / GP

Advice: You can search for your nearest Community Pharmacist. If you are sexually active you can also visit Northwick Park, or for an appointment please book online or contact reception on 020 8863 6863.

Verruca

Who do I see: Community Pharmacy / GP if painful or it is a recurring issue