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One view. One point of data entry. One happy HR team

We support our customers in achieving the single most accurate record of their employees. And it all starts with reliable HR data, held in a central and secure repository. HR Manager flexes to meet the requirements of your organisation, boosting efficiency, cutting down on admin time and reducing human error allowing your employees to do more of what they do best.

What it can do for your organisation

Let your HR team get back to doing what they do best

HR Manager software takes some of the administrative strain from HR teams, allowing employees to keep their own records up to date, while letting you gain insight and reports from key areas of your organisation. Download our brochure for more information on how HR Manager can help you.

Details and specification

We take your security seriously

Attention to detail and dedication to the security of our customers is of paramount importance to us and we’re proud to have received accreditation for our efforts.

ISO9001 Quality System Management

Accreditation ISO9001 is an internationally recognised standard for quality management systems, scrutinising all areas of business life. We’ve been ISO9001 accredited since 2009.

ISO14001 Environmental Management

Accreditation ISO14001 is an internationally recognised standard for the development of an effective Environmental Management System and it exists as a framework to assist organisations in developing their own environmental management system. We gained ISO14001 accreditation in 2011.

ISO27001 Information Security Management

It’s all about your needs

Our Workforce Management Solutions can be hosted by us or managed by you on your premises, but our hosted customers benefit from:

Nightly backups of the system

These will be held for 30 days, so you won’t have to stress about losing any of your data should the worst happen.

A swift turnaround

There will be a build of the environment within a few days of contract signature (we don’t like to waste time).

Monitoring and on-call resource

Get 24/7 monitoring and on-call resource to deal with “system down” issues 365 days a year.

99.95% uptime

That’s a 99.95% uptime of virtual machines. (We’re working on the 0.05%.)

Recovery

We have a recovery point objective (RPO) of 36 hours and a recovery time objective (RTO) of 24 hours.

We're here for you

We aim to create a long-lasting partnership with every Mitrefinch customer to ensure your Mitrefinch software and systems grow with your organisation’s needs for years to come.

UK-based support desk

Get help from our friendly team by phone or email, or check our dedicated support portal for answers to your questions.

A dedicated account manager

Every Mitrefinch customer is assigned a dedicated account manager, there to assist you and help you to keep realising the full potential of your Mitrefinch investment.

Professional Services

Our Professional Services team of consultants, engineers and project managers are here to support you. You can also sign up to our subscription-based Virtual Assist and In-Project Response services to get assistance when you need it most.

We ensure things run smoothly

We’re on hand every step of the way from the installation of your chosen product and beyond, keeping things on track.

We supply the best hardware

Fitted by our expert engineers and designed to withstand everything life throws at it.