Trade Conditions

Trade prices are in Euros, unless a type error.

Prices do not include any sales tax or import duty (if applicable).

Please note that for all international orders (orders delivered outside
European Union) , you may be subject to import duties and taxes, which
are levied by the recipient country´s government once the product
reaches your country. For all international orders, all additional
charges for customs clearance, import/customs duties and taxes are
payable by you (the customer/recipient). Such charges are not included
in the delivery fee or purchase price of our products. We have no
control over those charges and cannot determine what they may be. We
are not authorised by international governments to charge import duties
on their behalf. Customs duties are not always applied. Each country
has its own rules for determining whether customs duties will apply.
Some countries only charge customs duties if the parcel has a value
over a certain amount. Based on your country´s customs rules, it is
possible that your parcel will fall below that threshold level.

Customs policies vary widely between countries. You should contact your
local customs office for further information. When ordering from us you
are also considered the importer of the ordered product and you must
comply with all laws and regulations of the country in which you are
receiving the goods.
In some countries like Brazil the duties can be as high as the 60% of the total order, while in USA can be of 0%.
We will not be responsible for the payment of any customs duties under
any circumstances. We are not able to offer a refund for returned goods
which are returned because the customer wishes to avoid paying any
customs duties imposed. When ordering from us you agree to pay any
import duties which may be imposed by your country´s government.If you
refuse to pay any import duties imposed cand thereby prevent delivery
of your order (or if you accept delivery and then attempt to return the
item(s) for a refund), you will remain liable for the purchase price of
the product and you will be charged the full purchase price of the
order and the shipping price together with any shipping amount incurred
in the return of the goods to us and any customs duty or penalty
imposed by your government.

Cost of shipping is not included in the prices of products. Xicoy will
ship per the customers shipping preference as much as possible.

Normal shipping methods are FEDEX, and UPS worldwide. Airmail is
posible in Europe and some other countries. All airmail
orders will have the local VAT tax added, independently of country of
destination.

Method of payment is Credit Card, Paypal or by bank transfer before
shipment. Due at the increase of credit card fraud, we are not able to
process the cards manually, you will be redirected to a safe pay site
for the online payment process in a secure environment..

VAT, Taxes:

All orders will be charged with the local sales tax TVA (IVA) that
currently is set at 21%, with only the following 2 exceptions:

1) Shipments inside the European Community to companies with a valid
VAT id number and registered for Intracommunitary sales. Check if your
VAT Id number is authorized for Intracomunitary operations trough this
web site:
http://ec.europa.eu/taxation_customs/vies/vieshome.do?selectedLanguage=EN

2) Shipments outside European Community.

Goods exported to outside the EC are
exempt of VAT. In this case the invoice will not have VAT tax added,
but the invoice need to have the export documents from Spanish customs
attached to certify that the goods have been sold outside EC.

This mean:

a) There is no practical posibility to
generate these documents when shipment method is trough regular post
(airmail). So, always that "airmail" is choosen as shipment method, the
VAT will be added to the invoice.

b) FEDEX and UPS
are the shipment methods that allow us to generate
the apropiate export documents easily. Thus, all orders shipped outside
EC trough these carriers will not have the VAT added on the
invoice. As we have to supply to the Spanish customs office a original,
full value invoice, always the shipment will leave with a full declared
value. Not posible to ship with a declared value less than the real
value, because the invoice without tax and export papers will not
match.

Returns:

Returns of items that are in good coditions but have been
incorrectly ordered, or customer changed his mind, are subject to
standard restocking fee of 15%. Xicoy will not
accept returns for custom made products (special sizes, etc)
that can not be resold to other customers. Shipping
charges from Xicoy and to Xicoy will not be refunded in any case. See our shipping conditions
for details:
http://www.xicoy.com/catalog/shipping.php?language=en

Free Shipping:

Conditions:
-Valid on orders shipped to European Community countries, USA and
Canada.
-Valid on orders placed exclusively trough this website. Orders
received trough other channels (Phone,email, etc) are excluded.
-Orders should include a minimum of products manufactured by Xicoy
(Xicoy Electronica brand), about 100EUR to EC destination and 200EUR to
USA/Canada/European countries outside EC for shipments up to 1kg.
-This promotion is not compatible with any other discounts.
-Shipments to remote areas or subject to special export rules (Ex.
Canary Islands) are not included on this promotion.
-If a order is returned due at reason different to a manufacture
defect, the cost of shipment will be deducted from the refund amount.
-Xicoy reserves the right to withdraw this promotion at any time or to
particular orders/individuals.