Mistakes Agencies Make: A Story in Three Acts | Lullabot

There’s a Niels Bohr quote that I love: “An expert is a man who has made all the mistakes which can be made, in a narrow field.” After ten years working as a development manager at web agencies, I feel like I’ve made more than my fair share. What follows are three different mistakes that I’ve either made or seen other agencies make in hopes that I might save you, my generous reader, the trouble of making them yourself.