Reverting changes when the box looses focus is also not very usable behavior imho.

Agreed. There needs to be something between the two behaviours.

Best solution would be for the edit box to remain an edit box (not go back to presenting the text in final form) when it loses focus and only save changes and present the text when the 'OK' button is pressed.

I hope that makes sense, describing how something switches from being a text editing box to a rich HTML display of that text is hard to do.

Edit box is still very buggy. Random code appeared a couple of times: I've tried to delete when I caught but the autosave if not highlighted think as meant that I missed at least one; and now the page for this model

Best solution would be for the edit box to remain an edit box (not go back to presenting the text in final form) when it loses focus and only save changes and present the text when the 'OK' button is pressed.

Makes perfect sense to me, a highlight around the OK/save button when changes are made would be very helpful in such scenario.

@Aotrs Commander: Looks borked to me Can you try to clear the description, save that blank description, hard reload the edit page and see if it's removed then. Worked for me when remnants of old descriptions were shown below the edit box.

Unfortunately, I no longer have the option to edit it. The edit function has completely vanished on my editing page!

It is, as they say, a bit FUBAR...

I thought it'd happened again on one of my other models, but that seems to have saved the text okay. But it's clearlt very temremental, and several orders of magnitide harder to work with than the old one. (And that actually had RTF as well.)

I have wasted another entire evening trying to upload new models, while trying to figure out the new layout, AND work around the bugs.

There really is too much happening all at once here, a new pricing structure, AND a buggy new web design, seemingly all rushed through in an ill thought out way. I hate to be critical, Shapeways customer service 'on the ground' is superb. But I have little time to give to the website, and I really cannot afford the time I am expending chasing my tail through numerous bugs and unclear processes.

Right now, I have to abandon my evening's efforts, as it seems now that the good old Product Inventory Management is not working either. Every time I try to update a markup, the price totals disappear, and the change does not save to the model page.

I give up. I'm off to bed. Please tell me this is all leading somewhere very definite and final, and you aren't throwing darts into the wind with all this.

How about this? A button that says "Edit", and clicking that button is the only action that begins editing. Then a button that says "Save", and clicking that button is the only action that saves changes.

If you want to get cute, they can be the same button.

It's better not to build nonstandard, unsignaled behavior into the interface. Just use buttons like every other site does. It's OK. People get out their credit cards when they understand how a site works, and feel confident and familiar navigating in it. They do not do this when the design is so clever that they have to think how to do every task, and mouse over interface elements to find out what they are.

I'm sorry for the soapbox rant. This is actually true.

The only complicated, interesting, engaging, intriguing thing on this site should be the parts. The site design should be so simple and obvious that no one even notices it.

Mouseover descritpion text pops the 'tooltip' "Click to edit", click & edit - does that work for you?

Nope, there's no tooltip popup. It's completely screwed, I'm afraid.

I don't think it uses any html (at least, not to my knowledge, not different to any of the others. I did have to put in <BR><BR> to make it break the paragraphs on them all (because having a simple text field would have been too much like trouble, right....)

I think the random code that appears IS html code, but why it keeps cropping up everytime I deleted it is a good question.

There really is too much happening all at once here, a new pricing structure, AND a buggy new web design, seemingly all rushed

I must fully agree.

This time it's like trial and error. And it seems that designers are really hindered to work with this page.

Also doing pricing changes, csv .... and many other things.

Why not do that step by step:
- a new clear and easy buying interface (first tested by the designer comunity and then going live)
- an additional edit interface also first tested

both can be done without eliminating the old ones. Then the new interfaces can be set to default after test. All the designers can do their daily work without troubles, taking a look on the new design in the background.
And we all will see the major troubles when doing some work with one or two items.

That's one of the major rules in IT business. Never go live with new software for your major business processes without having some overlapping time with the old software.
Selling of items and managing (new) items by the designers are two of your most important processes. Aren't they?

How about this? A button that says "Edit", and clicking that button is the only action that begins editing. Then a button that says "Save", and clicking that button is the only action that saves changes.

If you want to get cute, they can be the same button.

It's better not to build nonstandard, unsignaled behavior into the interface. Just use buttons like every other site does. It's OK. People get out their credit cards when they understand how a site works, and feel confident and familiar navigating in it. They do not do this when the design is so clever that they have to think how to do every task, and mouse over interface elements to find out what they are.

I couldn't make B) happen, I am using a 100mm cube as a test model... but what I think is happening is that the scale for issue A) is a factor of 10 out per axis, if a model is small to start with the pricing bug could make the model seem too small for a materials, thus the material disapears (if that makes sense?)... what size model were you using?

Sorry. Just super annoyed with shapeways of late. The programming staff are inept. And keep making things live without testing thing and adding tones of bugs but are slow to actually fix them. Instead they make more changes that add even more bugs.

For example major sales issues like truncated edit box is likely only 1 line of code to fix but it does not get fixed.

Follow me on twitter http://twitter.com/mctrivia or my blog at http://4ddice.blogspot.com/

Oh no, that's not a new bug...it was in the initial 'new' model page update and was reported directly via Shapeways Live chat ~11 days ago... I do sympathise with you, but please can we keep things civilised and pro-active

Currently shapeways is listing the price on all my co-creator models by figuring the price on the uploaded model and NOT the MAXIMUM VOLUME I entered in the co-creator template. Many of my designs are showing up cheaper when you look at the model or my store front, and then jump to the correct price only after one clicks on the model to purchase it. Basically they are being advertised at a false lower price and this will surely confused and upset new shoppers.

This was posted to a different thread a few days ago. Despite getting a reply that they were working on the problem it still hasn't been fixed 3 days later. Thought posting it here might help actually get it fixed.

Currently shapeways is listing the price on all my co-creator models by figuring the price on the uploaded model and NOT the MAXIMUM VOLUME I entered in the co-creator template. Many of my designs are showing up cheaper when you look at the model or my store front, and then jump to the correct price only after one clicks on the model to purchase it. Basically they are being advertised at a false lower price and this will surely confused and upset new shoppers.

This was posted to a different thread a few days ago. Despite getting a reply that they were working on the problem it still hasn't been fixed 3 days later. Thought posting it here might help actually get it fixed.

A few questions before I add this issue to 'the list'
a) Are you logged in when you view the co-creator model?
b) Are you in a EU country (when logged in) when viewing the co-creator page?
c) Is the price in USD or Euros (or both at different times)? - for me in the UK, the model page shows Euros, but going to the 'personalise' page shows USD.
d) What is the model?

I do like that the new page layout allows HTML entry. Maybe I should see if I can add javascript. If so I could fix the problem myself.

It allows HTML, but it seems to get rid of <script> blocks and add leading empty lines constantly (hmmmmm... like the zip files...) as well as go out of edit mode when you change windows.

It did work for a little bit. Seems like someone fixed that loop hole though. There are so many cool things I could do with javascript. Though there are so many bad things others could do that I am surprised it worked at all.

Follow me on twitter http://twitter.com/mctrivia or my blog at http://4ddice.blogspot.com/