Remote desktop connections and software

Some of the programs and/or services that are commonly used in JAMK can only be accessed from within our own local network. Remote usage of some of these services is possible through Remote Desktop Services. Remote connection is primarily used with internet browser. There is also a separate client software available to almost all devices/platforms if needed.

Common instructions:

Usage rights and licences: Citrix remote desktop connections are available for JAMK staff and students. Both user groups has their own dedicated and secured servers from which softwares are distributed and launched.

License: License is for 40 concurrent users. JAMK ICT-Services tracks license usage and we will purchase more licenses if needed.

Software on servers: There are almost all common JAMK programs installed, that are allowed to be accessed remotely by their license, including some library software and dossiers.

Limitations: If remote connection is not used within 60min, the server drops the connection automatically. Please save your work often.