Small Business IT Support Melbourne

Small Business

Onsite Service

Personal Service

Our IT support service is focused and personal.

Your IT infrastructure is your most valuable business tool. We can help you protect it.

We can help your business with:

Threat Protection and Management

Whether from without or within, threat management requires a multi-levelled approach which encompasses network security, hardware and software configuration, data storage considerations and employee authentication and behaviours. We can develop a plan for your business to minimise risk and maximise the safety of your systems.

Improving Current IT Infrastructure

Need to improve the performance of your IT equipment? Need to ensure the safety of your data or protect your network and systems against threats? Need to reduce your IT infrastructure costs? We can help you with all of these goals.

Cloud Services

Hosting all or parts of your IT infrastructure in the ‘cloud’ can provide many benefits to small business, including:
• ease of set up and management
• access to advanced features and services too complex or expensive to implement in-house
• flexibility to adapt to changing requirements over time (scalability)
• potential cost savings
We can help select the services that best suit your business, implement them and provide ongoing management as required.

Advice and Information

There are more options than ever in the IT services and equipment market today. We can help you make the best choices for your business with a thorough assessment of your current and future requirements, existing equipment and budget.

Implementing New Hardware and Software

We can supply, install, configure and maintain new hardware, software and cloud services to help you grow your business, improve productivity and performance, add new capabilities or reduce costs.

Hardware Management and Servicing

In order to maximise the security of your IT infrastructure, the safety of your data and minimise downtime, both in-house and cloud-based servers require regular maintenance. Office workstations, laptops and in-store PCs should also be regularly serviced. Regular scheduled hardware testing, software updates, performance and usage monitoring and security audits will help avoid potentially costly problems before they happen.

Testimonials

I would like to thank you most sincerely for upgrading my computer with the supply and installation of a new hard drive and other information that you kindly provided. Your prompt and excellent service, along with your professionalism impressed me very much and I would have no hesitation in recommending both you and your business to my friends, family, colleagues and businesses.

Kelvin DunnMontmorency

Mat Shaw of Shaw IT Services has been my IT guru for over 5 years now.

He has assisted in my office moves and all of my ‘dumb’ questions. If anything drastic has happened, Mat will ensure I don’t have any lengthy down time and is acutely aware of any potential impact on my business.

My backups, maintenance and upgrades all happen smoothly and as a small business owner it is a stress I don’t have to deal with. I have and will continue to recommend Shaw IT Services to others.

Contact Us

Operating Hours

You can call, SMS, email or Skype us any time! If it is outside our normal operating hours (or we’re busy and not available right away), please leave a message and we will get back to you as soon as we can.

Our standard operating hours are:

M – F

9:30am – 6pm

SAT & SUN

Closed

We understand everyone has their own busy schedule and will always do our best to accommodate your requirements outside of these hours (after hours charges may apply).

Personal Service

Onsite Service

Remote Access Service

Cloud Services Management

Phone and Email Support

At Shaw IT Services, we are a small business too, so we can offer the kind of personal, focused service that you understand is so important to your customers.