If you are still see a popup window giving you a load error, then MovieFinder is encountering an unexpected error. We would be happy to assist you in resolving this matter. If you can highlight the error message, please do so and copy/paste the error text into an email to support@moviefinderonline.com. Please include any information that my have led up to this error to assist us in correcting the problem. The more information the better... help us help you!