Frequently Asked Questions

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Can I get tickets last minute?

Yes, for almost all of our listings, we provide last minute delivery options, including E-Ticket Instant download, Will Call and Local Pickup options.

Can I ship to an address other than my billing address?

We are happy to accommodate this request on most orders, however, for security reasons you may be asked to provide further identification/documentation. If you have questions, please contact support@ticketsplus.com.

What happens if my event is Cancelled or Postponed?

If your event happens to get postponed, your tickets will be valid for the rescheduled date and time. In the unlikely event that your event is cancelled, we will refund your order without any questions asked!

When will I receive my tickets?

Generally tickets will be shipped within four days of your purchase, unless specified otherwise in the order details. The majority of Tickets are delivered electronically “E-Tickets” or via FedEx.

E-tickets marked as “Instant” will be available for you to download and print within minutes of placing your order in most cases.

100% Money-Back Guarantee

All Tickets are backed by a 100% Guarantee.

Your tickets will arrive before the event.

Your tickets will be valid for entry.

Location

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New York, NY 10001

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Madison Square Garden, often called "MSG" or simply "The Garden", is a 20,000-seat multi-purpose indoor arena in the New York City borough of Manhattan, located near other midtown Manhattan landmarks like the Empire State Building, Koreatown, and Macy's at Herald Square. The Garden opened on February 11, 1968, and is the oldest major sporting facility in the New York metropolitan area. It is the oldest arena in the National Hockey League and the second-oldest arena in the National Basketball Association. In 2016, MSG was the second-busiest music arena in the world in terms of ticket sales, behind The O2 Arena in London. It is home to the New York Rangers of the NHL, the New York Knicks of the NBA, and the New York Liberty of the WNBA. Madison Square Garden is the last of the NBA and NHL arenas to not be named after a corporate sponsor. In addition to professional basketball and ice hockey, the venue is known for hosting high-profile events for boxing, concerts, ice shows, circuses, professional wrestling and other forms of sports and entertainment. The Madison Square Garden ticket office is open Monday - Saturday from 10 AM - 6 PM. Will Call tickets are available for pick up on the day of the event.