Packages for HR (Human Resource), accounting, inventory planning and
purchasing, customer service, tracking orders, etc.. Traditionally
they were run on mainframes, but now they migrate on Unix and even on NT.
Usually extremely expensive (easily can cost 5-10-20 mln $ for installation
- and more). The trend is more and more towards IT outsourcing. For
installation clients usually invite consultants - and pay them VERY well.

� www.siebel.com
- Siebel Systems (eBusiness, CRM). "It costs seven
times as much to acquire a new customer as it does to keep a current customer".
Increase company productivity by providing everyone in your company with
a single, comprehensive view of every customer-at every touchpoint-and
across all channels. Build customer loyalty and profitability by
offering unparalleled levels of customer service and support.
�
www.usi.net/solutions/training/courses.html?softTrack_id=1007&software=Siebel
- Siebel Courses
� www.clarify.com/reroute_page.html
- clarify.com is now on nortelnetworks.com
� www.vantive.com
- was acquired by PeopleSoft