Business Writing for Support Staff

Business Writing for Support Staff​​​

HR Competencies

• Communication

Objective

To help administrative assistants and executive-level support staff develop the writing skills essential to their positions. Participants will learn how to maximize the writing process, from planning to proof- reading. In addition, they will work with typical business documents like email, procedures, and minutes. The seminar format includes exercises, individual guidance, and group discussion.

Outline

Planning

Identifying goals for business writing

Crafting business writing habits

Identifying the purpose

Analyzing the audience

Selecting the medium

Choosing the approach

Organizing for results

Writing

Formatting for readability

Writing for clarity

Being concise

Considering tone

Stimulating reader response

Revising

Punctuating properly

Using possessives, plurals, and pronouns correctly

Eliminating jargon

Creating coherent sentences

Checking for errors

Designed For

Administrative assistants and support staff who wish to improve their writing skills

BONUS: Individual Review Option:

The instructor will confidentially review your writing and return it to you during the session. Please email up to three short documents (maximum five pages) to lbarbeau@msec.org, ATTN: Jenny Morse. Documents must be received one week prior to date of workshop.

Facilitator

Jenny Morse, Ph.D., Appendance

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