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Was very disappointed, was there for 4 days and room never cleaned. Had to go get clean towels from desk. Manager was to contact me on what they would do about this but never ...
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Was very disappointed, was there for 4 days and room never cleaned. Had to go get clean towels from desk. Manager was to contact me on what they would do about this but never did. Half the fun of staying in a hotel is having maid service.forwhat we paid I expected a lot more« less

I stayed for one night and I checked in after 1000 with my children; when we arrived on the second floor it smelled as if they had just finished fumigating. The room was large...
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I stayed for one night and I checked in after 1000 with my children; when we arrived on the second floor it smelled as if they had just finished fumigating. The room was large enough and had all of the amenities including a full sized refrigerator and dishes but it looked like it had been simply dusted, there was a stain on the wall that looked like blood and the same stain was on the shower nozzle. I was kind of disappointed that the room was in that condition because Hawthorn has always been one of the names that I associated with comfort and luxury at an affordable price. Other than that I appreciated the hot breakfast and the customer service.« less

I was conducting a one week training course at Fort Hood and chose Hawthorn Suites because of its close proximity to the installation. The room was large and clean, the Intern...
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I was conducting a one week training course at Fort Hood and chose Hawthorn Suites because of its close proximity to the installation. The room was large and clean, the Internet speed was consistently fast and the hot breakfast (eggs, sausage/bacon, biscuits and gravy, breads, bagels, juices, coffee and other goodies) provided a nice start to the morning. The hotel is also well located and near every restaurant known to mankind. The staff is very friendly and the price is very reasonable. I highly recommend this hotel.« less

The employees here were very helpful with any question or need we had while staying here in Killeen, Texas. The room was very clean, housekeeping did an excellent job of keep...
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The employees here were very helpful with any question or need we had while staying here in Killeen, Texas. The room was very clean, housekeeping did an excellent job of keeping our room clean & neat each day we were here at this hotel.« less

This is a little gem of a hotel if you are on business. The staff are absolutely professional and the service great. The breakfast is FOR REAL! Real food and a wide choice of ...
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This is a little gem of a hotel if you are on business. The staff are absolutely professional and the service great. The breakfast is FOR REAL! Real food and a wide choice of eggs, bacon, sausage, biscuits, muffins, bagels, cereals and juices. They also have a free wine and cheese "mixer" a couple of days a week and the wine was very nice. In all an excellent value for money which conforms to GSA lodging rates if you are a government traveler.« less