We suffered a catastrophic failure of our servers on Sunday afternoon, which took down our company website and HostedRedmine.com entirely. We experienced a day of downtime while the server was rebuilt. A temporary server was stood up to allow users to still access their HostedRedmine.com data.

Please be assured that no data was lost and the hard-disks remained healthy.

We are now mostly back to normal, however there might be a few small instances of downtime over the next two days. Please be patient while we work to make HostedRedmine.com better than ever.

Earlier this week, computer security experts revealed a flaw in OpenSSL, which exposes private information sent over encrypted Internet communications. Like much of the Internet, unfortunately HostedRedmine.com was affected by this software bug. We took immediate action and patched OpenSSL so we are no longer affected. In the last hour we also just issued new certificates for HostedRedmine.com with 4096 bits protection.

HostedRedmine.com is now fully protected against the Heartbleed bug.

Because of the risk that some of your personal data was exposed before the patch and new certificate was rolled out to HostedRedmine.com, we recommend that all users consider changing their password now.

For some time now, the HostedRedmine.com Export utility lost the ability to export attachments #189307. This occurred because we migrated these attachments onto Amazon S3 and thus the files were not locally available to be added to the export zip file.

Thanks for your patience during this time of disruption. HostedRedmine.com appears to be performing well at present and we will continue to monitor its performance. If you experience any problems, find the website too slow, or have any suggestions, please feel free to get in touch.