SaaSOps Engineer - $2500/month - Online Hiring Tournament

Pune,
Maharashtra

Job Description

This event will include all testing for the role. Upon grading the deliverables from the event, we will set up qualified candidates with an interview with the hiring manager. This is a 100% remote, full-time role.

SaaSOps Engineers will work to assure the overall availability and performance of production services against availability and quality SLAs. They will respond to alerts or events that impair or degrade service or could cause outages that impact availability. They will identify root causes, single points of failure, and eliminate them through remediation and execution.

Expectations

• Respond to alerts or events that impact services availability and performance

• Adhere to internal processes for incident and service request resolution, and change management through proper execution and documentation

• Work to eliminate root causes and single point of failures

• Execute continuous product improvement initiatives

Requirements

Bachelor’s degree in Computer Science, MIS, or related fields

2+ years experience in systems administration support of web-enabled service application environments and technologies or IT Operations

Commercial experience in SaaS Ops/Tech Ops/Infrastructure Ops/DevOps

Experience with managing applications in Linux environments and shell scripting and commands

Windows Server knowledge

Good network and file system skills

Experience with monitoring tools

Experience with application performance assessment and improvement

Relative autonomy to pick up new skills

Comfortable “working virtually” with teammates and customers around the world. We do a lot of Skype and video conferencing

Company Description

Crossover is redefining the way people work. Brick and mortar offices are history. The future...of our global workforce will be built from teams collaborating from every corner of the world. We have embarked on an expedition to find and engage with that talent. Crossover has developed a unique method of finding, curating, and managing remote contractors. Our platform connects customers to the worlds best talent for both technical and non-technical employment. But we don’t just find the best, we also provide the tools, training, and relationship building support to ensure success for long term growth.Read full description