Safe Shopping

Yes, shopping online with Eskimo Joe’s is safe. To process your credit card we use only world-class payment gateways who specialise in state-of-the-art security for credit card transactions.

Are my contact details safe with Eskimo Joe’s?

Yes, your contact details are safe with Eskimo Joe’s. We respect your privacy and are committed to protecting it. For more information see Eskimo Joe’s Privacy Policy.

What about the special deals and offers from Eskimo Joe’s?

Eskimo Joe’s regularly features "Promotions", or "Deals", or "Offers”. During this time, a product listed will be available to order at a special price for the "Offer Period"

Is it safe to order online from Eskimo Joe’s?

All products carrying the Eskimo Joe brand are sourced from only the highest quality, global suppliers and fully HACCP and SGS certified, and in the case of Eskimo Joe slush machines fully warrantied and CEE, NSF, UL, ETL, CSA, GOST, certified.

Is my delivery safe with Eskimo Joe’s?

Eskimo Joe uses only Nation-wide 3rd party logistics providers with proven fast, reliable service, and full track and trace capability.

What if there’s a problem with my Eskimo Joe’s delivery?

If you have received something that is damaged or faulty; or you believe it may have been incorrectly delivered or ordered; or if for whatever reason you are not satisfied when you receive your Eskimo Joe’s order we apologise, and we are here to help you. For more information see Eskimo Joe’s Returns, Refunds and Cancellations policy.

If you have any questions or comments about Eskimo Joe’s safe shopping please contact us by using the support centre on the website. We aim to respond to all queries within 2 business days.

Last Updated: 31/08/2015

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