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Packed with people standing in line to get in but they still wouldn't open the other section. Presence not acknowledged for almost 5 minutes. Aussie waiter needed to be more alert & attentive. Food delicious!! except for underdone pancakes which was redone & comped.

Took family out for breakfast and it was great! Had the bacon and eggs, with amazing hash browns, and the river rock bread! They've stepped it up!

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Thank kimmerFernie

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ParkPlaceLodge, Manager at Max Restaurant - Park Place Lodge, responded to this review

Dear kimmerFernie,
Thank you for taking the time to write us a review. We are happy to hear that you had such a great breakfast with your family. We hope that you will be back to try some of our new lunch and dinner items as well! Thanks again, we look forward to seeing you again soon.
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Ate breakfast 4 days sampling eggs with meat and pancakes. Food looked good in presentation and tasted very good too. Some days service was slow but always pleasant. Menu a little small but still its breakfast not dinner

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Thank osborncats

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ParkPlaceLodge, Manager at Max Restaurant - Park Place Lodge, responded to this review

Thank you for reviewing the Max Restaurant. We are pleased that you had a chance to try a number of things from our menu throughout the course of your stay. We have provided your feedback to the kitchen and service staff. We appreciate your comments, as we are always striving to provide the highest level of service for you and...
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Sometimes you don't want to venture out after a hard business day, It is awfully nice to have a good restaurant in your hotel. That doesn't always happen. Good food, good service and varied menu, hits on all main points. Slightly pricey, but not bad.

Helpful?

Thank MarlinRatch

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ParkPlaceLodge, Manager at Max Restaurant - Park Place Lodge, responded to this review

Dear MarlinRatch,
Thank you for your kind review. All reviews are shared with all team members and your words were much appreciated. We look forward to seeing you again next time you visit Fernie.
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The food was good. The atmosphere was wonderful and the service was outstanding. the beer and wine selection was very good.

Helpful?

Thank Laura K

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ParkPlaceLodge, Manager at Max Restaurant - Park Place Lodge, responded to this review

Dear Laura,
Thank you for taking the time to send us a review about the Max Restaurant. We are thrilled to hear that your dining experience was such a positive one. We look forward to seeing you and your husband both when you return to Fernie next summer!
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We only ate at Max's for breakfast the 2 mornings we had in Fernie and we had the Eggs Bennie (both types) both times. With $5 off per person per breakfast (thanks to our staying at the Park Place Lodge) the prices couldn't be beat. Service was excellent. Very friendly and upbeat and not at all intrusive. We didn't have...
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Dear TanFyfe,
Thank you for the glowing review. We appreciate the kind feedback on both the food and the service at Max Restaurant. On your next visit, we hope to see you at lunch or dinner time as well!
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I wished I'd read Snowgriz's review before ordering lunch here this week. Although I've never had a complaint in the past after eating in the Pub, the fireplace room or the restaurant, this time was more misses than hits. The list: 1. The Monte Cristo sandwich had stale (freezer-burn?) flavoured turkey which was dry/tough so I dissected my sandwich to...
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Dear dont_tie_me_down
We are very sorry to hear that you did not have a satisfactory experience, we are particularly sorry that we did not notice your dissatisfaction so that we could fix the situation. We will certainly be seeking to contact you so that we can provide you with a personalized apology.
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I am a local resident of Fernie, and I inquired about having a private breakfast buffet put on the morning after a family wedding. Shayne B. and her staff were very willing and eager to do this for our fairly large group. Just want to give Shayne and Kayla and the rest of the kitchen and dining room staff a...
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Hi Karen B,
Thank you for sharing your group’s positive dining experience in Max Restaurant and we are glad to hear that we contributed to your wedding weekend being a success. We have passed along your kind words to all of our staff and we look forward to having you dine with us again in the future.
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We Sometimes the food has been very good and other times bordering on terrible. Stick with the pub style food like wings and the meal should be good. Service is usually very good as long as the place isn't packed.

Hi Snowgriz,
We are very sorry that your recent experience in our restaurant did not meet your expectations. Despite our location inside a hotel, our local customer base is a very valuable part of our clientele and we take great pride in the relationships we have with many of our Fernie customers. Your review suggests you have dined with us...
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