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Return Policy
They want you to be completely satisfied with your LivingXL purchase. If you are not completely satisfied with your purchase, simply return the item to us within 60 days of your receipt. They will either send an exchange or refund the cost of the item - your choice. Returned products must be in new condition, be in the original packaging and include all original parts. To return an item, simply follow the instructions below. You are responsible for return shipping charges.
Unfortunately, they cannot refund original shipping and handling charges unless an error occurred by them in shipping your order.
Non Furniture Returns
Complete the Exchange/Return form included with your order. You can also download and print a copy of our Return Form.
Repackage the item enclosing the completed Exchange/Return form
Affix the adhesive return label that was included with your order. Simply peel the label from the upper right corner of the packing list. If you do not have the label, send the return to the address below
Ship the package to us via UPS or any insured carrier.
Ship the return package to: LivingXL.com -Attention: Returns -555 Turnpike Street -Canton, MA 02021
Furniture Returns
If you want to return a furniture item, please call them at 1-800-535-7639. They will help arrange the shipment of the item back to them or directly to the supplier.
Non Returnable Personal Care Products
For reasons of consumer protection and health codes, certain personal care products may not be returned if they have been opened. If all the security seals are unbroken, then any personal care product may be returned. If you have any questions, you can call at 1-800-535-7639 or email them at help@LivingXL.com

Shipping Info.:
Shipping and Handling
Living XL ships to all 50 states in addition to U.S. territories and possessions. Most items are shipped from their distribution center in Massachusetts within 2 business days. However, some items are shipped directly from the suppliers and may take additional shipping time.
Most items will be shipped via UPS or the U.S. Postal Service.
Occasionally, due to size constraints, it maybe necessary to ship your order in 2 different packages. If this occurs, there is no additional charge for the 2nd shipment. Unfortunately, they do not ship International at this time. Their rates are as follows: A few heavier items will have an additional shipping charge. Furniture, wheelchairs, and hammocks shipping charges are based on order weight. These additional charges are noted in the product description.
Standard Ground Delivery *
up to $20 $5.95 -$20.01 to $55 $8.95 -$55.01 to $80 $10.95 - $80.01 to $105 $13.95 - $105.01 to $145 $16.95 - $145.01 to $200 $19.95 - $200.01 to $250 $23.95 - $250.01 to $300 $26.95 -$300.01 and over $29.95 -Gift Cards Free Expedited Rates *
Add to Standard Shipping Next Day and 2nd Day delivery: is only available to the 48 contiguous states. is not available to APO/FPOs is not available for furniture, wheelchairs, lift chair, hammocks 2nd Day Air $10.00 - Next Day Air $20.00