Company Summary

We're a software development company that focuses on innovative Service Management applications. We help organizations of all kinds track their requests for help. Some examples would be troubleshooting devices for internal employees or servicing customer service requests. Our customers exist in all markets thanks to our flexible approach. We track any incoming help request and we provide a product that supports any "service" scenario.

Team

Shiraz Amin Hemani

CEO

Shiraz is a seasoned professional and effectual closer with a proven ability to train staff, implement effective business development protocols, and provide granular implementation services with a unique endpoint approach. From January 2008 to August 2012 Shiraz served as the Business Development Manager for MacsDesign Studio, makers of the Web Help Desk application.

MacsDesign Studio was acquired in August 2012 for $20M by SolarWinds.

Jan Siemaszko

Creative Director

Most recently Jan built 352 Media group's small business Web Development division from the business plan stage all the way to a fully functioning division.

His responsibilities required him to provide creative direction for clients and to take point on internal marketing efforts.

Nathan earned his Bachelor's and Master's degrees at the University of Florida in Computer Science. Nathan brings 14 years of software development to the group. He's also been in a leadership role for the last seven years, where he's headed a team of several software developers.

He's also aided in many management aspects of the entire IT department, including hiring, interviewing, and resolving interpersonal conflicts.