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I got to spend a fair amount of time at Hertz (O’Hare Airport) turning in the van and picking up a much smaller car. It wasn’t supposed to take very long. Except …
1) they were out of cars, so it was 45 minutes. Ok, I can live with that – I had my iPod and knitting. I also had a box of “stuff” that had been left in the van. Had not planned on leaving anything in the van. So there I sit with a box at my feet surrounded by all these elegantly dressed people with their fancy suitcases. Go figure, I just ignored them.
2) USAA forgot that I was in the US and bounced my credit card. Not a good time, glad I had a back up. Their excuse later was …. they sent me an email to request that I log on to answer their questions.

All of part two I had no clue about until end of the afternoon when I stopped in to some friends in order to get a fixed phone for an 800# call and to access email. Not like all of us always have email.

So, meanwhile, I get through Costco on a debit card (same account as the credit card) without difficulty. Go figure, I can’t.

Stopping by a friends I call USAA and they tell me about their wonderful attempts to thwart fraud on my account. I tell them about the ugliness of standing at the Hertz counter and having my credit card refused. They tell me about sending an email. I ask them why they would think I had email while traveling.

We both take a breath. I once again give them phone numbers, they once again apologize and assure me there should be no problems. Huh.

Heading back to Chicago. Have not heard from the daughter since we parted ways at her orientation. Didn’t put her number in my phone.

So I have just sent her an email with my number and asked her to call …….