complaint regarding aircel india

sir my name is mukesh kumar vaishnav i have mob. no. 8946969856 and on 9th feb 2013 aircel india hasdeduct 30 rs. from my main account without my permission and when i called costmar care for return my balance but they only make complaint about deactivate this servise and not refund my balance .Again I comlaint to custmar care for refund my balance but custmar exucutive mr. Amrish kumar has deactivate my sim card as he was drunk and in next 24 hrs my outgoing calls barred.So please do needful.

Though the money is deducted from my card, but I have not received facility of Rate Cutter. My Calls still charges at 1.2p/sec.
When I have inquired at Customer Care (121) they simply behaved very rudely and told me 85 Rs. is not being recharged in my A/c.
When I made complain at Customer Care (198), they accepted that Rs. 85 is recharged on my A/c. But told me that Ratecutter facility is dropped by Aircel in Kolkata Circle. When I demanded the return back of my money they simply hang up.
I sincerely request you to take strict action against such illegality and help me to refund the money.

1 year ago

Rahul gupta

sir my name is Rahul gupta i have mob. no. 8432850026 and on 11th jan 2018 aircel india has deduct 30 rs. And 9 rs. Deduct on 13th jan 2018 from my main account without my permission and when i called costmar care for return my balance but they only make complaint about deactivate this servise and not refund my balance .Again I comlaint to custmar care for refund my balance but he is ignore me.So please do needful.