The step-by-step guide for both seasoned and new HR department sole practitioners, with clear guidance and useful instructions for energizing and engaging your workforce, and avoiding potentially expensive employment law violations.

This Medical Office Policies and Procedures Manual was developed to assist medical office managers in preparing a Standard Operating Procedures (SOP) Manual for your small to medium size medical practice. It can be custom tailored to fit your front medical office staff and operations.

Follow along with this series of vignettes where nurses interact with clients experiencing a wide range of mental health challenges. In each situation there are two scenarios, the novice scenario helps students to see and anticipate some of the more common errors that a student nurse may make when first dealing with these clients.

It can be very challenging for mental health nurses to care for persons with dementia like Alzheimer's disease. In this pair of vignettes, a novice tries to comfort and re-orient an older man with dementia in a nursing home.

Most of us can relate to being "down" or "blue" at various points in our lives, but occasionally mental health nurses are called upon to care for persons with severe depression. In these two vignettes you'll see how to avoid some of the common mistakes made by novice nurses, and how an expert nurse is able to help a depressed and suicidal client.

Reading a material safety data sheet is like putting together pieces of a puzzle. By knowing and being familiar with every part of the MSDS, employees can clearly understand the big picture of what it takes to maintain a safe facility.

This short training program is designed to heighten awareness relating to needlestick injuries and to provide measures you can use to reduce these potentially serious injuries. First, we’ll look at some basic statistics and then we’ll review important safety rules, reporting injuries, and information relating to the prevention of needlestick injuries.

This continuing education activity has been developed as basic resource for HIPAA Covered Entity personnel such as HIPAA privacy and security officers, privacy contacts, risk managers, counsel, information management and information technology personnel, compliance officers and leadership at all levels interested in establishing a foundation for further in-depth study of HIPAA March 26, 2013, Privacy, Security and Breach Notification rules.

Everyone has heard Canada's population is changing. What does this mean in our day-to-day lives and what does it mean for our futures? How do we respond to social issues like finances, health care, careers, retirement and housing? As well, as the population ages, new business opportunities are becoming apparent. In addition, there will be more career opportunities for people working in the field of gerontology.

Keeping a healthy outlook on life is critical as we age. By using current research and personal stories, this program will focus on the importance of family, friends and the support systems we need as we age. At this stage of our lives and our parents' lives, a sense of loss is normal. Friends and family die, and on top of the emotional turmoil, other monumental changes can occur. Dramatic changes in health, housing and income can also have significant impacts on our mental well-being. How do we cope with these losses and how do we support loved ones going through challenging times?

See the effects of aging on family members. Takes an in-depth look at family dynamics and aging. How do siblings make difficult decisions about and for their aging parents? Often one sibling takes on more responsibilities, which leads to other problems and concerns among the siblings and other family members. Current research on aging families and support systems will be explored as well as personal stories.

Everyone has heard Canada's population is changing. What does this mean in our day-to-day lives and what does it mean for our futures? How do we respond to social issues like finances, health care, careers, retirement and housing? As well, as the population ages, new business opportunities are becoming apparent. In addition, there will be more career opportunities for people working in the field of gerontology.

People understand more and more the importance of maintaining their health. A look at the components that contribute to healthy living, utilizing Health Canada's Key Determinants of Health--income and social status, social support networks, education and literacy, social environments, physical environments, etc. Profiles people living active healthy retirements and inspiring us, regardless of our age, to really live the lives we desire.