I have a question about the program who do I ask?

Get Points

How do I earn Points?

To see all points earning opportunities check out the Earn Points section.

Can a friend and I pool our points together?

No, we do not allow for the pooling of points into one account.

Use Points

How do I know if I won a Contest/Trade-In?

If you win, you will be notified via email if you are the winner of the Contest/Trade-In with instructions on how to claim your prize.

How do I know if I am an Instant Winner?

You will instantly receive a message on the screen confirming you are the Instant Winner. You will then be notified via email that you are the Instant Winner with instructions on how to claim your prizes.

I just won a Contest/Trade-In ...how do I get my prize?

For prizes we ship, we offer free shipping to addresses within the continental United States. We will ship your prize to you 3-8 weeks from the closing of the Contest/Trade-In (as long as you have provided the correct shipping information), unless otherwise specified. If you need to correct this information, edit your Profile by clicking your username in the upper right hand corner of the page.

For prizes you pick up, you will also receive a winner notification email with the pick-up details.

How do I enter a Contest?

First choose a Contest you are interested in entering (be sure that you are logged in so that you have access to the points you have collected). For Featured Contests, enter the number of entries you would like in the box - each Contest will indicate the points needed per entry. Then click the Enter button. Points will be deducted from your account once you submit your entry. For Standard Contests, click the Enter button – each Contest will indicate the points needed for entry. You may go back to the Standard Contest and enter again (pending the Contest will accept multiple entries).

How many Contest entries can I get?

You can use points for as many Contest entries as you want unless it’s limited. In fact, the more entries you buy, the better your chances of winning!

Welcome back to 1390 THE FAN

It appears that you already have an account created within our VIP network of sites on .
To keep your points and personal information safe, we need to verify that it's really you.
To activate your account, please confirm your password.
When you have confirmed your password, you will be able to log in through Facebook on both sites.

*Please note that your points, prizes and activities will not be shared between programs within our VIP network.

Welcome back to 1390 THE FAN

It appears that you already have an account on this site associated with . To connect your existing account just click on the account activation button below. You will maintain your existing VIP profile. After you do this, you will be able to always log in to http://1390thefan.com using your original account information.