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Posts Tagged "leading"

Many workplaces today are in the unprecedented position of having five generations working together, side-by-side. While the exact definition of each generation may vary slightly, any office or workplace today could include members from the traditionalists (born 1927-1945), baby boomers (1946-1964), Generation X (1965-1980), millennials/Generation Y (1981-1996) and Generation Z (those born in 1997 or later).

While most would agree that generalizations like generational buckets are helpful only to a point, multigenerational workforces challenge employers to meet a broad range of needs and expectations. Making the matter more complicated: Typical full-time and part-time positions are now being augmented with gig economy roles such as freelance, contract and temporary employment options.

You don’t need to be told why it matters to be transparent and honest at work–that much is a given. So is the overall usefulness of expressing yourself clearly, confidently, and with as few filler words as possible. But in the effort to do that, many of us fall back on common expressions that might sound totally fine in social situations but can do some quiet damage in the workplace. One of them is “I’m sorry.” Another is “to be honest.”

The latter turn of phrase–and versions of it, like “honestly,” “frankly,” “if I can be honest with you,” or “let me be frank”–is easy to resort to when you want to cut through the crap, come clean, or offer your unvarnished opinion. But these expressions also tend to attach themselves to–and subtly encourage–certain messages that are either better left unsaid or ought to be rephrased. Here are times when “to be honest” can make you sound less authoritative around the office.

Many of the most successful people had to fight tooth and nail for opportunities to learn new skills and advance up the corporate ladder. That’s often because what they wanted to learn and achieve wasn’t in sync with what their bosses wanted for them. You’re not a data scientist. You’re not cut out for engineering. Sales isn’t what you do. Lines like this are still used all too frequently when employees tell their managers that they want to move in a new direction.

But this is only half the story. Managers are under tremendous pressure to generate results. You have annual quotas, quarterly goals, and increasing competition. Who has time to let employees go learn skills that may not be relevant for years, or may not serve your unit at all?

I hear these challenges all the time as I work with managers at all levels, particularly in large corporations. I’ve also faced them myself with the companies I founded and scaled. It’s a tough balancing act. But I’ve learned key lessons to help managers turn lofty goals — such as making learning and development a central pillar of the workday — into real actions that mitigate damage to, and even help strengthen, the bottom line. Here’s how.