Consumer Healthcare

Prescription

Privacy Policy

This Privacy Policy sets out the basis on which we process personal data about you. iNova Pharmaceuticals (Australia) Pty Limited (iNova), respects the privacy of its online visitors.

The content on our sites may include, among other items of interest, entertainment, games, surveys, sweepstakes, and contests, and may also include advertising and opportunities to shop online. We may also provide information on our company and our products, and may also offer opportunities to apply for employment or create an employment profile and obtain information about job vacancies. We hope that you enjoy our site and will come back often to visit!

The Personal Information We Collect, Manage and Share.

We collect personal information, such as names, addresses, e-mail addresses, hobby or activity information, demographic information (age, gender, etc.), employment and job preferences, taste or other preference information, and the like, when voluntarily submitted by a visitor and through use of online tools including cookies and web beacons. Visitors may choose to submit personal information online to enter contests, to obtain information or submit a comment, to register for a loyalty program or chat room, or to place an order. We may also obtain contact lists, demographic, and other information from other sources. For the convenience of our customers and to better serve you, we combine the data obtained about you from all sources.

Use and Disclosure of your Personal Information

You may choose whether to submit personal information. In some cases, personal information is required to enable your participation in certain features. If you elect not to provide any information requested, we may not be able to provide the services requested.

We collect personally identifiable information for our business purposes including but not limited to enter you in contests and notify you of results, to e-mail you with updates and news, to respond to your questions or comments, to register you for certain features, to send you updates when job vacancies that fit your profile arise (in the event that you submit your resume), to provide personalised content, information, and/or to send out brochures, coupons, samples, offers and other information on our products or our company. We ask visitors providing e-mail addresses to let us know if they would like further information or updates from us or our site; only those who request it will receive follow-up e-mail or other communications from us. We may also ask if you would like to receive information about other products available from members of our family of companies. Only those who expressly ask to receive such information online will get it. If we are not sure of your preferences we may ask you about them. We also offer visitors an “opt-out” option at any time they wish to cease receiving e-mails or other information from us.

We will not disclose or use information that was collected for a particular purpose for another purpose unless you consent to this use or disclosure.

We may share your personal information with service providers who assist us in providing the information and/or services we are providing to you. This means individuals and organisations outside of iNova, such as mail houses and IT service providers, website hosts and back-up service providers, will sometimes have access to personal information held by us and may use it on behalf of iNova. We may send all or a portion of the information we collect to other countries and we use cloud based service providers who use assets located in other countries to manage our data including data supplied by you. We require our service providers to adhere to strict privacy guidelines and only use this information for authorised purposes. The recipient of the personal information may be located in other countries where data privacy laws are not equivalent to those in force in Australia.

In connection with the sale of one or more of our brands or a part of our business to a different company, we reserve the right to transfer your personal information to a new owner. In all these cases, however, we will take reasonable steps to help safeguard your personal information. We will only share your information under terms and conditions that require recipients to protect the privacy and security of your personal information.

We will otherwise only use or disclose personal information about you:

• In accordance with this Privacy Policy;
• For any other purpose communicated to you at or near the time your personal Information is collected;
• As permitted or required by law;
• If we believe it necessary to provide you with a service you have requested;
• To implement our website terms and conditions of use;
• To protect the rights, property or personal safety of another iNova client, any member of The public or iNova; or
• If you have provided your consent.

Except as described in this privacy policy or as required by law, we will not share your personal information with any other third party unless we have your consent or you were notified about this practice when we first collected your personal information.

Non-Personal Information

Any non-personal information, communications and material you send to this site or to us by e-mail are on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, unless we expressly agree with you otherwise in writing, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products. Any information you send to this site must be truthful, not violate the rights of others and be legal.

How Do We Use “Cookies” and Web Beacons and other online tools to track your use of our sites?

What are cookies?

“Cookies” are data files that a Web site sends to your computer while you are viewing the site. These data files include information that allows our site to remember important information that will make your use of the site more efficient and useful to you. Our sites use cookies for a variety of purposes. We use cookie technology and IP addresses to obtain non-personal information from online visitors, and also to provide registered visitors with the best possible personalised online experience.

How do we use cookies?

Visitors to our sites use different web browsers and different computers. To make your visits as easy as possible with the technology you use, we automatically keep track of the type of browser (e.g., Internet Explorer, Netscape) and operating system (e.g., Windows, Macintosh) used by a visitor, and the domain name of the visitor’s Internet service provider. We also track the total number of visitors to our site in an aggregate form to allow us to update and improve our site; personally identifiable information is not extracted in this process. This data tells us if more visitors prefer certain features or areas to others, which helps us keep our site fresh and interesting to the majority of our visitors. We also use cookies to help prevent children from entering certain areas or features intended only for adults or teens.

How do we use cookies to personalise your experience at our sites?

Cookie technology helps us deliver content tailored to a visitor’s interests, and allows us to make ordering products, entering and participating in sweepstakes and contests, and offering other functions at our site easier for our visitors. Sites that offer online shopping use cookies to remember and process the items in your shopping cart. Where permitted, we may associate personal information with a cookie file in such instances.

What if you don´t want cookies?

If you don’t want cookies, you can set your computer to warn you each time a cookie is being sent or turn off all cookies through your browser (e.g., Internet Explorer or Netscape Navigator). (Check your browser HELP menu to learn the correct way to change or update your cookies.)

What are Web beacons and how do we use them?

Some of our Web pages and e-mail updates may contain electronic images called Web beacons, sometimes known as one pixel GIFs, clear GIFs or pixel tags. On Web sites, these allow us to count visitors who have viewed our pages. In promotional e-mail messages/newsletters they allow us to count how many subscribers have read them. Web beacons allow us to develop statistical information about the activities and features that most interest our consumers for the purpose of providing more personalised content. They are not used to access personally identifiable information without your consent.

We also use other online tools to monitor use and performance on our sites.

What about Chat Rooms, Message Boards, or other Interactive Forums?

We may offer chat rooms, message or bulletin boards, or other types of interactive areas where visitors may post comments or information for our visitors’ enjoyment. If there is a chat room, bulletin or message board, social networking opportunities or other interactive areas where personal information may be posted at this site, be sure to check posted rules before entering, as you will be bound by them as well as our iNova General Terms and Conditions. Rules for participation in interactive features may include age and other restrictions on participation. As you know, anything you post online is available for the world to see. We make no representations and undertake no obligations as to information you voluntarily post.

Security

We will maintain physical, technical and organisational measures to protect your personal information against misuse, interference and loss, and from unauthorised access, modification or disclosure. We also use our best efforts to be sure that third parties who work with us as our agents to make this site and its contents available to you and agree to protect personal information that they must access in order to serve our site and our visitors, and honour your preferences about contacts you receive. Where we no longer require the personal information for the purpose for which it was obtained, we will take reasonable steps to delete the information and or ensure it is de-identified (as reasonable in the circumstances).

Access to Your Information and Correction

We want to make sure that your personal information is accurate, up to date, complete, relevant and not misleading. You have the right to gain access to personal information that we hold about you and seek correction or deletion of such information. To gain access to personal information or request correction or removal of information you think is inaccurate, please email: privacy@inovapharma.com.

Changes To This Privacy Policy

We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this site. Application of the Privacy Policy: Unless we specifically provide otherwise, this policy only applies to this site and our online activities, and does not apply to any of our offline activities.

Other Websites

We may offer links to other sites outside of the iNova company. However, we try to link only with Web sites that share our values. You should always check the privacy policy of any linked Web site to understand their personal information collection practices, including how they may use cookies. We are not responsible for the content or information collection policies of sites operated by other companies. If you visit another site, you should review their privacy and other policies.

How to Contact Us

For additional information about our on-line privacy practices or if you have any complaints regarding this Privacy Policy (including whether you think we have breached any relevant privacy laws), please contact: privacy@inovapharma.com.

Our Brands

iNova has a broad range of prescription medicines and consumer healthcare products in several therapy areas.