I booked ticket in 27,Feb,2015 for trip Venezia to Firenze, but I have not recieve confirm mail

I booked ticket in 27,Feb,2015 for trip Venezia to Firenze, but I have not recieve confirm mail. money was redrawn, And I need ticket now. I think it is problem in my Naver mail account ( oyo_o@naver.com ). can you send me confirmation mail or again to my gmail account [ cpaoyo@gmail.com ]. I need fast reply. cause This ticket is for today's trip