Hermes is the UK's largest home delivery courier, handling over 160 million collections and deliveries every year. They offer customers a wide range of flexible and affordable delivery options at a time that is suitable for the consumer and fits within their busy lifestyles. Their hassle-free delivery experience offers high levels of satisfaction from their network of over 7,500 lifestyle couriers with a flexible and friendly approach, ensuring that up to 95 per cent of parcels are delivered first time, every time. Hermes partners with a number of catalogue and retail brands in the UK including ASOS, QVC, Tesco, Next Directory, sit-up channels, John Lewis, New Look, Debenhams, Arcadia Group, JD Williams, Damart, Lakeland Limited and M&M Direct. In Germany, Hermes are also the country's largest independent home delivery service. In the UK Hermes offer a fully tracked 2 to 3 day service plus a Next Day service for time sensitive customers at a competitive rate. In addition there is the Hermes Stated Day service for key occasions including Birthdays, Anniversaries and Fathers day/Mothers day, enabling parcels to be delivered on the specific day. The vast majority of Hermes customers arrange deliveries and collections on-line using the myHermes service, which offers customers a simple and convenient solution and state of the art Proof Of Delivery services for parcels which require confirmation of receipt or a guaranteed handover.

If you want to contact Hermes with a question about your delivery or returns collection, you can contact your retailer directly, or call the Hermes head office customer services department using the telephone number provided. Hermes are also happy to hear from those who are interested in becoming an independent courier and providing services to Hermes in their local areas.