If you want a bit more free floor space and a comfortable chair for relaxing while reading or watching TV, request a room with a king bed. Bathrooms here are spacious and have large vanities. Free snacks are served every evening, 6-8 pm.
Smoke free premises. 51 units. 3 stories, interior corridors. Accessibility (Call).

Guest Ratings

Cons: The room was not clean - there were fingernails all over the floors. Both employees I spoke to at the front desk were unfriendly and somewhat rude. I will not stay at this hotel again.

9.0

Geoffrey

Wonderful

Business Traveler

02-16-2018

Pros: For a best Western a terrific, modern room with all of the extras found in much more expensive hotels.

Cons: A bit hard to find.

10.0

Scott

Exceptional

Group Traveler

02-16-2018

Pros: Price

Cons:

1.0

David

Very Poor

Family with Young Children

02-16-2018

Pros: Convienient location.

Cons: Room was filthy, mold in the shower, cheap towels, noisy air conditioner and horrible odor. The following morning, the breakfast was inedible. I literally took one bite of the "egg" and ham and spit it out.

7.0

Verified Hotel Guest

Good

Solo Traveler

02-16-2018

Pros: Friendly staff.

Cons: Workout room is poor to say the least, this is not a 3 star property.

4.0

Jim

Disappointing

Traveling as Couple

02-16-2018

Pros: the location was good and the staff was excellent

Cons: Cleanliness somewhat poor and room was very small. Staff was excellent, however in my opinion this is not a 3 star hotel.

9.0

Douglas

Wonderful

Group Traveler

02-16-2018

Pros: Very friendly and helpful staff.

Cons: No

10.0

Scott

Exceptional

young couple

01-21-2018

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

mature couple

01-19-2018

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

mature couple

01-08-2018

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

mature couple

01-02-2018

Exceptional

Pros:

Cons:

7.5

Anonymous

Good

mature couple

01-01-2018

Good

Pros:

Cons:

7.5

Jeff

Good

solo traveller

12-23-2017

Good

Pros: It was clean. Breakfast area was very small

Cons:

10.0

John

Exceptional

young couple

12-19-2017

The place to stay !!!!

Pros: Staff are very friendly and helpful.Breakfast had eggs ,sausage ;waffles ; and more, Easy location to The Ark and Creation Museum. Town is very easy to get around in, The place to stay if you like clean quite rooms,

Cons: I could not stay longer !!!!

8.8

Anonymous

Excellent

young couple

12-19-2017

Good stay. No problems

Pros: Complimentary breakfast was great. Among the best I've had.

Cons: Low def tv

9.6

Curtis

Exceptional

review category group of friends

12-16-2017

Exceptional

Pros: The bed was very comfortable and everything was clean.

Cons: The first morning the biscuits were gone,we had to wait while they baked more, and the juice machine was out of order,but they did finally come in with jugs of juice from the store.

9.2

Jaquon

Wonderful

young couple

12-11-2017

Superb

Pros:

Cons:

2.5

Matthew

Poor

young couple

11-23-2017

Horrible room, horrible experience -...

Pros: Nothing. At over $100 it was the worst room I have ever stayed in for the money.

Cons: Booked through booking.com and was put in the smallest room in the hotel behind the elevator. Barely enough room to walk around the bed. The bathroom fan rattled and sounded like a truck was driving by. The heater in the room was so loud we turned it off the whole night and slept under the covers. The lobby was getting painted, so the breakfast area was a mess. Worst money ever spent.

9.6

Philip

Exceptional

young couple

11-20-2017

was all good

Pros: everything was great, staff n all

Cons: had to pay little more then I wanted to

6.7

Jonathan

Pleasant

solo traveller

11-16-2017

For a quick overnight stay,...

Pros: Under construction and little old but the rooms were re-done and were decent for the price

Cons: Common areas are showing their age

5.4

Romia

Fair

young couple

11-14-2017

Would not go back. Grossed...

Pros: The staff were very nice, very friendly.

Cons: Eggs were like rubber. The morning after we stayed we noticed a shadow on the sheet on the bed. I lifted the sheet and there was a 6 inch reddish brown spot on the mattress pad. It was definitely not left by us. There is no way house keeping didn't see that when they changed the bed before us.

7.5

Thomas

Good

review category group of friends

11-12-2017

Slightly above average

Pros: The Spa Tub

Cons: Overpriced for the quality of the room

4.6

Thomas

Disappointing

young couple

11-10-2017

Get a bathroom wall.

Pros: The Chinese delivery was amazing and its conveniently located.

Cons: No wall between the room and the toilet made it impossible to have restroom privacy. Very inconsiderate design and made us decide not to come here again.

10.0

Anonymous

Exceptional

mature couple

10-29-2017

Exceptional

Pros:

Cons:

7.5

Anonymous

Good

mature couple

10-29-2017

Good

Pros:

Cons:

10.0

Anonymous

Exceptional

young couple

10-26-2017

Exceptional

Pros:

Cons:

7.5

Anonymous

Good

review category group of friends

10-23-2017

Over all, we had a...

Pros: Beds were very comfortable. Good breakfast choices. Rooms very clean.

Cons: My biggest complaint was that when we checked in I told the clerk that we would be paying in cash when checking out . He said that was not a problem because the card would not be charged until we checked out. On the morning of check out I told the clerk we would be paying cash. He said that was impossible because he started charging the rooms around 3 to 4 am in the mornings. Needless to say, this was very disappointing. I contacted Best Western by email asking if this was a policy that was an option with their hotels. They said they would pass my information to the Florence, KY location. It has been several weeks and we still have not had a response from them. There are several of us "girls" who take trips together and we all share in hotel expenses. This has never been a problem until now.

10.0

Anonymous

Exceptional

family with young children

10-19-2017

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

review category group of friends

10-16-2017

Very pleasant.

Pros: I've stayed at two Best Western Hotels this year. I have found both to be very clean, friendly, and with extremely comfortable beds. Previously this year my husband and I traveled to Nashville. The first night we stayed in a Best Western. The next night an extremely expensive hotel. We actually liked Best Western better.

Cons: I would like turkey bacon on the breakfast bar. This hotel only had sausage.

5.0

Anonymous

Fair

family with young children

10-13-2017

Passable

Pros:

Cons:

6.7

James

Pleasant

young couple

10-11-2017

Pleasant

Pros:

Cons:

8.8

Lee

Excellent

young couple

10-10-2017

Fabulous

Pros:

Cons: Everything was ok but the fire alarm went off at 3:40 am. Everyone went to the parking lot or to their cars and waited for the all clear. But at leased it all went smoothly!

10.0

Anonymous

Exceptional

mature couple

10-05-2017

Exceptional

Pros:

Cons:

7.5

Richard

Good

family with young children

10-01-2017

Good

Pros:

Cons:

10.0

William

Exceptional

young couple

09-26-2017

Exceptional

Pros:

Cons:

7.5

Curtis

Good

family with young children

09-25-2017

Very good stay on a...

Pros: The first impression from the wonderful receptionist (Adrea Lynne) was excellent. Our first room had a broken AC and she immediately switched us to another room that was right beside of the rest of our family in the next room over. The rooms were very clean and the beds were comfortable, the bathroom was roomy and again very clean.

Cons: The morning breakfast was a bit rushed and the receptionist/attendant was overwhelmed with that duty and with the desk duties also. This was the case each morning we were there so it was not just with one receptionist.

10.0

Jessecuster1

Exceptional

review category group of friends

09-25-2017

Exceptional

Pros:

Cons:

10.0

Barbara

Exceptional

review category group of friends

09-18-2017

Comfortable, easy access to interstate...

Pros: Room was very clean and updated in decor. Continental breakfast was excellent with fresh fruit. Staff was accommodating and helpful. If opportunity arises for another stay in this area I will book at Best Western.

Cons: Coffee was just a little weak.

10.0

Kimberly

Exceptional

young couple

09-15-2017

Exceptional

Pros:

Cons:

10.0

Ann

Exceptional

young couple

09-11-2017

Great stay

Pros: Overall ,all eas good

Cons: Not getting the wake up call that was requested,front desk was not covered at all times,Hot tub was covered in concrete.It was advertized as a hot tub and swimming pool which we liked.needs to have blow dryer mounted on wall,refrigerators need a freezer and there needs to be an ice machine on all floors.The dining area needs to be bigger to handle folks.needs more than one pancake cooker.More than one person at desk.

7.5

Yekaterina

Good

family with young children

09-06-2017

Good

Pros:

Cons:

9.2

Ava

Wonderful

review category group of friends

09-05-2017

Great

Pros: Everything was great

Cons: To many kids

10.0

Cherolee

Exceptional

family with young children

08-28-2017

A real gem!

Pros: Rooms were updated and very clean, beds wonderful. Outdoor swimming was clean, a big hit with the kids. Breakfast area roomy, we actually ordered in dinner and ate there - 9 people.