It's easy to find your way around spideroffice.co.uk. Just click on the cascading menu bar to access the pages you wish to see. If you are lost in the site just click on the Home page button. This will take you out of the store and back to the website's main page. You can access the Home page from anywhere on the site.

The website has a shopping basket facility that works just like a shopping basket in a supermarket. If you click on the Add to Basket button, next to a particular product, the item will be placed in your basket. You will see confirmation that you have placed the item in your basket and then be taken back to the product you've just selected.

You can recheck the contents of your basket at anytime by clicking on the View Basket button in the top right hand corner of the page. You should see a new page listing the contents of you basket, from where you can change the quantity, remove an item or check out.

To place your order click on the Check Out button on the top right hand side of any page on the site.

You will automatically be redirected to a secure area of the website. From here you are required to read and accept Spider Office Terms and Conditions, complete your shipment details and payment method.

On completing your order you will see a receipt screen confirming it. You should print this out and keep it safe for future reference. Providing you have submitted your email address correctly, you will also receive an email confirming your order.

You can feel confident that your details are secure while transmitted over the Internet to Spider Office.

The Spider Office Check Out process is encrypted using 128 bit Secure Socket Layer (SSL) encryption. When you begin the check out process a padlock symbol will appear in the bottom right hand corner of your web browser. This indicates that the encryption process is working. If for any reason you do not see the padlock do not proceed with the order and contact Spider Office.

You can choose to transmit these details with your order after completing your order online, or you can place a telephone on 0121 328 0831. We will not process any order until we have received full and accurate shipping and payment details.