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We have stayed here quite a few times. It was owned by Harrah's, but now it's Hollywood Casino. A lot of money has been spent to update the casino and it's very nice. The rooms in the hotel, however, need rejuvenating. The hallway carpets are...More

1 Thank TravelingBirdsWeAre

Response from HollywoodCasinoSTL, Manager at Hollywood Casino St. Louis HotelResponded 5 September 2014

Thank you for your feedback. We are very proud of our new casino! We are always looking for ways to improve.

We enjoyed our stay at this casino resort. Bookings.com was able to find us a deluxe room for only $109. per night. Had breakfast at their coffee shop "Aroma" and dinner at a very nice Italian Restaurant on site. Clean and fun. Park in the...More

Thank VirginiaSnowbirds

Response from HollywoodCasinoSTL, Manager at Hollywood Casino St. Louis HotelResponded 7 September 2014

We appreciate your feedback and are so glad that you had a nice time. We can't wait to see you again soon!

Lets just say I like to gamble and I get lots of free rooms at various casinos. I rarely use my free rooms at Hollywood unless I don't have another choice. The whole place needs a facelift. Everything is old and worn out. The last...More

1 Thank ShyLhmy

Response from HollywoodCasinoSTL, Manager at Hollywood Casino St. Louis HotelResponded 7 September 2014

Thank you for your feedback, and we wish that your experience at Hollywood Casino St. Louis had been more enjoyable. As you can tell we have worked very hard on upgrading our casino and we are always looking for ways to improve. Stay tuned! We...More

Our flying club' annual one week convention was held in this hotel. I was concerned about our upcoming stay after reading many reviews knowing I would be trapped for a week in this property. There's good and bad things here but they are all manageable....More

1 Thank Jim M

Response from HollywoodCasinoSTL, Manager at Hollywood Casino St. Louis HotelResponded 7 September 2014

We are pleased that you and your group had a nice trip. We are always working on ways to improve and grow. We very much appreciate your suggestions and feedback. We look forward to having your group back again in the future.

When we checked in there was an error with Expedia that had my husband and I booked in 2 separate rooms for 2 nights. We were then rather curtly told that they did not have any room with king size bed after we'd driven 8...More

Thank shelleysqrd

Response from HollywoodCasinoSTL, Manager at Hollywood Casino St. Louis HotelResponded 7 September 2014

We are sorry that this visit did not meet your expectations. We are looking at making changes to some of our operational hours to better suit our guests needs. Also, we have a great night club on Friday and Saturday nights here. We hope you...More

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