Computer Commons Survey

1.
Computer Commons Survey

We invite you to take a few minutes to complete our Computer Commons usage survey. Your opinion is important in order for us to improve our services.

* What is the purpose of this survey?The purpose of this survey is to understand the needs of our lab users and improve our service we offer.

* Who is participating?Phoenix College Computer Commons users.

* How long will this survey take?The survey will be conducted online and will take approximately 5 minutes.

* Are there any benefits for me?Although you will not receive any direct benefit from taking part in this survey, the knowledge gained from your participation may help improve the Computer Commons lab environment.

* Are they any risks for me?You are participating anonymously. Your identity will not be known nor can you ever be identified.

* Whom can I contact for additional information? You can obtain further information about this survey or concerns by calling our Computer Commons Help-desk at 602.285.7285 or email commons@pcmail.maricopa.edu.

1.
The year I was born...

Year

Select the year you were born

Select the year you were born Year menu

2.
For the question below, select one that best applies to you.

I am enrolled in...

less than 6 credits

between 6-12 credits

more than 12 credits

Other (please specify)

3.
For the question below, select all that best applies to you.

I use the lab because...

I like the lab environment

I complete my school assignments

I don't have internet at home

I attend class there

I have group work assignments

I need assistance with my assignments

I don't have a computer at home

I meet with friends

I don't have the proper class software at home

Other (please specify)

4.
For the question below, select one that best applies for you.

I use the lab...

daily

weekly

monthly

rarely

never

Other (please specify)

5.
For the question below, select one that best applies to you.

During a week, I use the lab ...

Less than 30 minutes

At least 1 hour

Between 1-2 hours

Between 2-3 hours

Between 3-4 hours

More than 4 hours

Other (please specify)

6.
For the question below, select all that best applies to you.

During my lab visit on a typical day, I use the following resources....

BlackBoard Assistance

Color Printer

Computer Commons Website

Internet

Lab Handouts

Meet in Classroom

Meet Instructor

Microsoft Office

Online Class Resources

Online Research

Paper clips, Staples, Pencil sharpener, etc.

Printer

Scanner

Social Networks (FaceBook, YouTube, Chat, Email etc.)

Socialize with friends

Use Specific Course Software

WebCam

Wi-Fi

Work tables

Other (please specify)

7.
For the questions below, select the rate that best applies to you.

Strongly Agree

Agree

Undecided

Disagree

Strongly disagree

* Overall, I feel satisfied with the services provided by the Computer Commons lab staff.