CDE: the donor experience project

by
Joe Burnett

Following on from the introduction to the lightbulb moments and the best case history of all time, we bring you no less than seven new videos that explore the fundamentals of fundraising. Ken Burnett shares lessons from the Commission on the Donor Experience and delivers five really short insights that will transform your fundraising.

by
Ken Burnett

SOFII’s new video series focuses on fundraising as it should be, while recognising what goes so badly wrong when it falls short. Each month throughout 2018 SOFII will release several of these short videos for you to download and watch as the series builds into a template for fundraising change.

by
Terry Hunt

The Commission on the Donor Experience could be seen as a watershed moment for the not-for-profit sector. Terry Hunt, partner at The Future Customer gives his candid opinion on the future in a specially-commissioned article.

by
The Commission on the Donor Experience

by
The Commission on the Donor Experience

The six steps to change outlined here provide windows onto a vast body of work compiled through 2016 and early 2017 by upwards of a thousand individual volunteers for the Commission on the Donor Experience (CDE).

by
Helena Sharpstone

by
Charlie Hulme

In this blog post connected to the Commission on the Donor Experience Project 3, Charlie Hulme sets out two facts that could be the difference between the fundraising sector prospering or disappearing altogether.