Overview:

The Enterprise Technical Account Manager (ETAM) will be the senior member of AAG’s existing Account Management team. The ETAM will be responsible for maintaining and expanding relationships with AAG’s strategically important large customers. Leading business focused, commercially strategic conversations and understanding the challenges faced in the SME market are key skills for this role. Supported by the Account Managers and Pre-Sales Technical team, the ETAM will be very much customer facing, using existing technical knowledge to advise and guide customers with regards to how technology can assist the strategic direction of their business. This is a target driven sales role and will focus heavily on expanding the footprint and wallet share within each customer account.

RESPONSIBILITIES:

Business development:

Proactively lead a strategic account planning process that develops major accounts in line with AAG’s business objectives

Communicate the AAG business value proposition

Develop overall strategy to grow account, find new areas of business and understand customer needs

Customer enablement:

Capable of being able to assume both a “hunter” and “farmer” role as required.