Casino Jefe Review

CasinoJefe is an online casino established in 2014 that runs on a multi-software platform offering games from a variety of suppliers. It is operated by LuckyDino Gaming Ltd and is registered under the jurisdiction of Malta. Last updated: April 4, 2016.

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Review of CasinoJefe

Last year I took a look at Lucky Dino Casino, a funny sounding online betting site that had a slew of games, very fast payouts, and an excellent mobile layout, all of which helped combine to make the spot one of the best new casinos last year. Recently, Lucky Dino's owners unveiled their newest casino site, CasinoJefe, a fun themed site featuring a cat in a luchador mask (truly) as its mascot. How does it perform?

Software and game selection

Casino Jefe has a web-based platform, with games supplied by Net Entertainment and Microgaming Quickfire. The site has an intuitive and fun looking theme, which features the aforementioned feline wrestler on the prowl throughout Mexico. Curiously, I think it may be the first web-based casino that I have ever come across that will not allow you to browse the list of games that it offers before you sign up. So it is fortunate that the site sports an easy to navigate layout, which make it easy to register an account and find the game you want to play. I found myself able to register an account, make a first deposit, and start playing in under five minutes, which is about average for an online casino.

The games on offer total roughly 240 or so high quality video slots, classic slot machines, table games, and video poker machines. The games feature excellent presentation, and includes gems such as Guns n Roses, Frankenstein, Scarface, Reel Rush, Immortal Romance, Thunderstruck II, Hot Ink, and Hellboy among many others in the game library. There is nothing here though that you won't have seen at the countless other in-browser casinos that have sprung up over the past few years.

What does set this casino apart from others though is that as you play at Casino Jefe you have the opportunity to advance in rank and level up to earn free spins and other prizes. This sort of "gamification" is a disguise about as thin as a luchador's mask, and it is obviously designed to dangle a carrot in front of you to keep you returning to the casino. However in this case it has a great chance of paying out in your favour, as best of all, at Jefe you don't have to meet any wagering requirements for the many free spins rewards that are paid as prizes. You simply select the game that the free spins are paid on, hit spin and collect whatever you win, and you can then withdraw then and there if you like.

One thing that I didn't like in the games section is the fact that there are none of the large progressive jackpots on offer from Net Entertainment or Microgaming, save for the in-house Casino Jefe jackpot wheel. This is a real shame, as both companies offer some of the best known and most popular progressive jackpots in the world today with the likes of Mega Fortune, Hall of Gods, and Mega Moolah.

Banking and customer support

The banking options at this casino are adequate, with players being able to deposit via a variety of credit card, banking, and common eWallet solutions. Transactions for most deposits are handled instantly. I am pleased to report that payouts are also handled very quickly, and I received a my first test payout to a Neteller accounts in under a day. One thing to watch out for thought are the withdrawal fees, especially if you like to regularly deposit and withdraw. The first withdrawal each month is free but after that you will have to pay 3% up to a maximum of €25 for each withdrawal. The other drawback that I can see in this department is the casino reserving the right to pay withdrawals of more than €20,000 over 10 monthly instalments.

Customer service is available through email and live chat. Regular players who have achieved level 4 or higher in the casino will find that there is a 15 minute guarantee for service between the hours of 10am and midnight CET (support does not operate outside those hours). If you don't receive a response to your support enquiry within that timeframe the casino will deposit €10 cash into your account. Now that is the kind of accountability that I like to see. I found the reps on hand to be helpful and friendly, and they were able to steer me in the right direction so that my identity verification documents were accepted without issue.

Security, Fairness, and Responsible Gaming

I was happy to see that Casino Jefe offers SSL encryption technology at all times to their players, which means that your personal and financial info is secure when being transmitted to and from the site. Believe it or not, there are still some casinos that don't protect their customers with basic security like this, so thumbs up to the management of this casino for taking security seriously.

There is no third party accreditation or published payout percentage reports that show the actual payouts of Casino Jefe's games. However many of the games publish their theoretical RTP values in the help file that is accessible by clicking the question mark icon in the bottom left corner of every game. The casino holds an EU license to operate from the Malta Gaming Authority, but it it not currently licensed to accept players from the United Kingdom.

Responsible gaming is directly addressed through a dedicated page which gives tips on preventing addiction, giving links to counseling agencies, and also giving players the ability to set limits on their time, wagering, or deposit amounts, or even self-exclude from the site should they feel the need to.

Conclusion

Casino Jefe is well run and fun casino to play at. Most importantly, there is a great selection of games and the payouts are handled quickly and efficiently. There are a few small issues that prevent it from being ranked among the highest echelon though, including the limited live support hours and the large withdrawal limitations. If you're not a high rolling VIP these things will not matter much though, so for most of us this is a casino that I can heartily recommend.

Comments

Casino Jefe is on my Top5 casinos list. I love their interface, i love that everything is very comfortable to find here. To load a game is very easy and you can change a game very fast. Menu is a top one for sure.
I started to play here with 11 no deposit spins. And free spins here always are wager free!
And the most exited part at this casino is loyalty program. You are getting free spins if you achieving next bounty. It's not so big prize but if you win from these free spins- all money are yours.
Also you get bunch of free spins when achieving new level. And the cherry on a cake is Jefe wheel where you can win 500 or 5000 eur jackpot. And it's not impossible by the way, however i still didnt had luck to do it. And to achieve next spins is not very easy. However one time i won over 100 free spins and because it's wager free it's really great gift.
So i have made here 500 eur in deposits and got back 360 eur back at the moment. Not a good result but that loyalty program forces to play:)

sister site to luckydino but with their own concept. They have put alot of work in the layout and it shows...i find it very userfriendly and professional at the sam time. Being a siter to Lucky Dino, you can expect fast payout and a very good game selection, livechat which in my experience is always very friendly. Im also fond of their jefewheel where you can win cool prizes like free spins and cash (usually you have to deposit to spin but still a great idea). Their regular offers are only free spins offers and no match bonuses which Im not so fond of because unless you are very lucky, the value of the winnings is most of the time less than real match bonuses (but this only concerns you if youre a bonus player).

CasinoJefe, brother casino of lucky dino,
already pre-registered long time ago for the grand opening, i was so excited that time, especially for the Jeff Wheel Feature when reaching level 3 u can spins a wheel to win prizes, spins, or cash. i made a deposit time ago, not managed to get a wheel spin, took a 100% deposit bonus on first deposit, because 20 spins isn't much especially on starburst not. there support is fantastic super fast with responding, the casino is great very nice design all games are easy to find, and mobile casino is working perfect too! only bad thing which is changed is there payment processor, since started they processed withdrawals super quick, and in the weekend too! know they have a company who send the cashouts for them, and they don't work in weekends, and when it's bank holidays it can take super long to get you're money, i hope they change this back soon, cause that's the only part which keeps me away since i play mostly in the weekend. rest assured Casino Jefe is a great casino!

I think it's almost been a year since I first discovered this casino. I was introduced to them by their generous free spin offer- I say generous not because of the amount of spins but because they were wager free. I didn't win anything really but it made me interested in their site. I did claim their welcome bonus that gave wager free spins as well and I managed to make a nice withdrawal out of it. I have spoken to their customer service a few times and never have I been disappointed with them. I really like their game selection and I have played there a few more times- unfortunately those times without withdrawal. But I definitely recommend them.

Another great casino with a very cute theme. It's interesting and offers some exciting offers and promotions and adventures. There offers are slightly different to the normal offers online casinos stick to religiously, which is great! They also offer mobile which is smooth and easy to navigate. They have a huge variety of netent slots and a few microgaming (on mobile). You have a choice to choose between a 100% bonus on first deposit or wager free spins instead. Should you choose the bonus there is a 50 % wagering requirement attached to this which is quite high. But besides this a great casino ...just sceptical to play here as I haven't heard of any staggering wins.

1 member gave thanks for this useful post: CL-Ed

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