Terms and Conditions

Use of the Edit24-7 website, www.edit247.com, or the contracting, purchasing, or ordering of Edit24-7 services constitutes acknowledgement and acceptance of the terms and conditions set forth on this page. All agreements, contracts, communications, and interactions with Edit24-7 or the Edit24-7 website are governed by these terms and conditions.

“The customer” is defined to be any user of the Edit24-7 website or any person or entity that contracts, purchases, or orders Edit24-7 services.

Failure to comply with these terms and conditions may, without notice, result in termination of the customer’s access to the Edit24-7 website, termination of any services in progress, and termination of all contracts and contractual obligations to the customer in addition to other remedies.

These terms and conditions may be modified, amended, altered, changed, rewritten, or revoked by Edit24-7 at any time, for any reason and without notice, at the sole discretion of Edit24-7. Continued use of the Edit24-7 website or continued contracting, purchasing, or ordering of Edit24-7 services constitutes acknowledgment and acceptance of these terms and conditions as modified, amended, altered, changed, rewritten, or revoked.

1) Services Provided

Edit24-7 exclusively provides document proofreading, light editing, and academic style checking. These services apply solely to the textual content of documents as described in the service descriptions throughout the Edit24-7 website, especially the Proofreading, Light Editing, Students & Academics, and FAQ pages. We do not comment upon, edit, or alter in any way videos, photos, music, recorded speech, software, or any other non-text file or document. If a submitted document contains embedded or attached non-textual content, only the textual content will be proofread, edited, or style checked by Edit24-7.

Edit24-7 academic style checking exclusively corrects formatting, grammar, spelling, punctuation and the order of items within bibliographical references and citations. Edit24-7 does not supply missing references, citations, or information contained within references or citations.

The academic style checking of references and citations that is offered at no extra charge with proofreading or light editing does not include document formatting services of any kind. It does not check, alter, modify, or provide any information whatsoever regarding fonts, word spacing, line spacing, margins, the physical placement of items within documents, page layout, the location on a page of any item, colors, shapes, themes, effects, size, choice of label type or ordering scheme, orientation, paper, page breaks, borders, indentation, alignment, arrangement, columns, grids, tables, charts, or anything else that relates to the presentation or appearance of text or other items.

Document formatting as part of academic style checking is available for an extra charge of 0.6¢/word. It is included in the “Overall Document” option of “Academic Style Checking” on the order form in the “Student/Academic” category. An additional charge may apply.

2) Prices, Explanation of Prices

Prices for Edit24-7 services and the explanation of prices are as presented on the Prices & Turnaround page of the Edit24-7 website. The Prices & Turnaround page of the Edit24-7 website may be modified, amended, altered, changed, rewritten, or revoked by Edit24-7 at any time, for any reason and without notice, at the sole discretion of Edit24-7. Continued contracting, purchasing, or ordering of Edit24-7 services constitutes acknowledgment and acceptance of the prices and explanation of prices as modified, amended, altered, changed, rewritten, or revoked on the Prices & Turnaround page of the Edit24-7 website.

3) Accuracy of Customer Information

The customer is responsible for providing true and accurate personal identification and payment information, including but not limited to name, email address, phone number and credit card information. Failure to provide correct and accurate information may result in Edit24-7 refusing to provide service, interrupting service, or terminating service. The customer assumes all responsibility for problems, errors, issues, delays, refusal of service, interruptions of service, and termination of service as well as full legal liability arising as a direct result of providing false or inaccurate information.

4) Financial Fraud or Theft

Edit24-7 is not liable or responsible for the fraudulent use of credit cards or any other payment method used to purchase its services. Edit24-7 is not liable or responsible for any fraud or misrepresentation by the customer related to the contracting, purchasing, or ordering of services.

5) Account Membership

The customer assumes all responsibility for any activity that occurs under the customer’s Edit24-7 account or password. The customer is responsible for maintaining the confidentiality of the customer’s password, which is made available by Edit24-7 exclusively to the customer (see our Privacy page). Any order placed by a user logged-in to the customer’s account is the full responsibility of the customer subject to all the terms and conditions set forth on this page.

6) Business Name and Website Content: Ownership, Copyrights, Trademarks, Service Marks, and Use

The business name, “Edit24-7,” and all content on the Edit24-7 website, www.edit247.com, is the sole property of Edit24-7. Such content includes but is not limited to text, service descriptions, policies, prices, photographs, images, illustrations, logos, icons, display modules, audio and video, html, XML, software, trademarks, and any other representations, depictions, and explanatory aids appearing on any page, popup, tab, or other display on the Edit24-7 website. No portion of this content may be used, copied, reproduced, republished, retransmitted, or printed without the express, written consent of Edit24-7. All such content is protected by United States and International copyright and trademark law. All copyrights for all Edit24-7 content belong to Edit24-7. These terms and conditions do not grant any rights in connection with any trademarks or service marks of Edit24-7. All rights are reserved.

Other websites may link to the Edit24-7 website provided that (i) Edit24-7 is not portrayed in a false, misleading, derogatory, or offensive manner; (ii) we are notified by email at
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; and (iii) the operator of any such website agrees to remove the link immediately upon request from Edit24-7.

Except for the normal use of a website and its content by purchasers of services, prospective purchasers of services, or anyone with a personal interest in learning about a company and its services, no other use of the Edit24-7 website or its content is permitted without the prior, written consent of Edit24-7. The permitted use described in this paragraph is subject to the terms and conditions set forth on this page. The permitted use does NOT include: (i) any commercial, resale, or derivative use whatsoever; (ii) collection or use of service descriptions or prices, or (iii) the sharing of account information with another company.

Any interaction whatsoever with the Edit24-7 website constitutes agreement (i) not to change, alter, modify, or affect in any way the Edit24-7 website including its content, the presentation or appearance of its content, its software, its network connectivity, or any other aspect; (ii) not to gather, mine, or extract data from the Edit24-7 website or from its network or internet traffic; (iii) not to transmit to the website any harmful items including but not limited to viruses, worms, malicious code, malware, or harmful data; and (iv) not to transmit to the website cookies, trackers, monitors, or any form of spyware or data gathering software.

Edit24-7 reserves the right to deny or terminate access to the Edit24-7 website to anyone at any time, without notice, for any reason, and without explanation.

7) Customer Content: Definition, Ownership, Copyrights, and Use

“Customer content” is defined to include (i) all materials submitted by the customer to Edit24-7 for service; (ii) any additional, supporting materials provided by the customer to Edit24-7; (iii) all materials proofread, edited, or otherwise serviced by Edit24-7 for the customer, that is, drafts of these materials produced or altered by Edit24-7 as a product or outcome of service; and (iv) feedback provided by the customer to Edit24-7 on the customer’s My Account page or by any other means.

All copyrights, intellectual property rights, ownership, and control over customer content are retained solely by the copyright holder, intellectual property rights bearer, owner, or controller of the original materials submitted to Edit24-7. (This may be the author or authors, the author’s employer, the publisher, a purchaser of the content, or some other entity.) Edit24-7 will not share, sell, distribute, reproduce, publish, or transmit any customer content without the express, written consent of the customer. All customer content is kept strictly confidential by Edit24-7. See our Privacy page for more details.

Edit24-7 expressly prohibits the association of Edit24-7 or any Edit24-7 trademark, editor, staff member, or affiliate with the viewpoints expressed or content contained in any serviced material submitted or presented to any recipient or audience for any purpose whatsoever.

8) Responsibility for Customer Content

The customer assumes all responsibility and legal liability for customer content. This includes all responsibility and legal liability for offenses such as copyright infringement; plagiarism; and making statements that are false, misleading, defamatory, libelous, offensive, threatening, prohibited, fraudulent, or in violation of any law. It is not the obligation or the policy of Edit24-7 to investigate or to make a determination as to whether the customer has, or could, commit any of these offenses by means of the customer’s content. The customer is solely responsible for making such a determination. Edit24-7 reserves the right to refuse or terminate service if we have any question, doubt, or concern--however well or poorly justified--that the customer risks committing any of these offenses by means of the customer’s content.

The customer represents and warrants that the customer owns or otherwise controls all rights to submitted materials and that submitted materials do not contain statements that are false, misleading, defamatory, libelous, offensive, threatening, prohibited, or in violation of any law.

The customer is responsible for reviewing all changes and revisions that Edit24-7 makes to submitted materials. Edit24-7 provides the markup that shows every change and revision, enabling the customer to easily check each change and revision. The customer’s responsibility to review all changes and revisions constitutes (i) an acceptance of all changes and revisions and (ii) an acceptance and acknowledgement that Edit24-7 is not responsible or legally liable for the customer’s content, including the finished draft that has been serviced by Edit24-7.

9) Service Content: Definition, Ownership, Copyrights, and Use

“Service content” is defined to include (i) all revisions and suggested revisions made by Edit24-7 to materials submitted for service, (ii) all descriptions, demonstrations, depictions, and explanations provided by Edit24-7 of revisions or suggested revisions, and (iii) any other written or verbal communications provided by Edit24-7 staff or editors in the course of providing service, which may pertain to submitted materials, writing techniques, or writing in general. Service content includes the “markup” produced, in part, by the word processing software used by Edit24-7 for proofreading, editing, or otherwise servicing a document.

All service content remains the intellectual property of Edit24-7. All copyrights for all Edit24-7 service content belong to Edit24-7. Service content provided by Edit24-7 to the customer is only licensed to the customer for the customer’s own private use or for private, internal use by business and institutional customers. Except for private use, no service content may be used, copied, reproduced, republished, retransmitted or printed without the express, written consent of Edit24-7.

10) Indemnification

BY CONTRACTING, PURCHASING, OR ORDERING EDIT24-7 SERVICES, THE CUSTOMER HEREBY HOLDS HARMLESS AND INDEMNIFIES EDIT24-7 FROM ALL COSTS, EXPENSES, AND ATTORNEY FEES ARISING FROM OR ASSOCIATED WITH EDIT24-7 FROM ANY DEMAND, CLAIM, OR LEGAL ACTION TAKEN BY ANYONE IN RESPONSE TO (I) CUSTOMER FINANCIAL FRAUD OR THEFT, (II) CUSTOMER CONTENT, BOTH SUBMITTED AND SERVICED MATERIAL, OR (III) ANY VIOLATION BY THE CUSTOMER OF THE TERMS AND CONDITIONS SET FORTH ON THIS PAGE. FURTHER, THE CUSTOMER HEREBY HOLDS HARMLESS AND INDEMNIFIES EDIT24-7 AND ANYONE ASSOCIATED WITH EDIT24-7 FROM (IV) ANY OTHER DEMAND, CLAIM, OR LEGAL ACTION ARISING FROM USE OF THE EDIT24-7 WEBSITE OR THE CONTRACTING, PURCHASING, OR ORDERING OF EDIT24-7 SERVICES.

THE CUSTOMER WILL BE WHOLLY RESPONSIBLE FOR ALL REASONABLE ATTORNEY FEES, COURT COSTS, AND ANY OTHER COSTS TO EDIT24-7 OR ANYONE ASSOCIATED WITH EDIT24-7 ARISING FROM CLAIMS AGAINST THE CUSTOMER BASED ON (I) FINANCIAL FRAUD OR THEFT, (II) CUSTOMER CONTENT, SUCH AS THE OFFENSES LISTED IN SECTION 8, “RESPONSIBILITY FOR CUSTOMER CONTENT”, (III) ANY VIOLATION OF THE TERMS AND CONDITIONS SET FORTH ON THIS PAGE, (IV) FAILURE TO FULFILL ANY OBLIGATION RELATING TO THE CUSTOMER’S ACCOUNT OR ORDERS PLACED UNDER THE CUSTOMER’S ACCOUNT, OR (V) FROM ANY OTHER DEMAND, CLAIM, OR LEGAL ACTION ARISING FROM USE OF THE EDIT24-7 WEBSITE OR THE CONTRACTING, PURCHASING, OR ORDERING OF EDIT24-7 SERVICES. EDIT24-7 RESERVES THE RIGHT TO TAKE OVER THE EXCLUSIVE DEFENSE OF ANY CLAIM FOR WHICH WE ARE ENTITLED TO INDEMNIFICATION. IN SUCH AN EVENT, THE CUSTOMER WILL PROVIDE EDIT24-7 WITH ALL COOPERATION THAT IS REASONABLY REQUESTED BY US.

11) Disclaimer of Warranties

Edit24-7 gives no assurance, guarantee, or warranty that service descriptions or any other content of the Edit24-7 website, services performed, or service content are accurate, complete, reliable, current, or error free. The Edit24-7 website and Edit24-7 services are provided on an "as is" and "as available" basis and at the customer’s sole risk. To the fullest extent permissible by applicable law, Edit24-7 disclaims all warranties and conditions express or implied with respect to any information, content, or materials on the Edit24-7 website, produced by Edit24-7 services, or contained in Edit24-7 service content, including any implied warranties or conditions of fitness for a particular purpose, merchantability, or non-infringement.

Edit24-7 gives no assurance, guarantee, or warranty regarding the accuracy, currency, or applicability of any Edit24-7 website content in relation to specific individuals, entities, situations, or circumstances and disclaims all liability in respect to such content. Edit24-7 gives no assurance, guarantee, or warranty regarding the opinions, responses, reactions, evaluations, or judgments of readers, hearers, or recipients of customer content that has been serviced by Edit24-7.

All turnaround times and dates, including those designated by the phrase, "To Be Completed By," appearing on the Edit24-7 website, advertising materials, order form, order confirmation webpage, and order confirmation email are estimates. These estimates are made without Edit24-7 having had the opportunity to review the customer's order. Edit24-7 does not guarantee or warrant the accuracy or reliability of these estimates. Edit24-7 disclaims all liabilities and warranties express or implied with respect to these turnaround times and dates.

12) Liquidated Damages Provision

The customer acknowledges and accepts that all remedies for all claims against Edit24-7 shall be limited in total to the amount paid by the customer for the Edit24-7 service order about which claims are made. In no event is Edit24-7 liable for damages in excess of the amount paid by the customer for the order in question.

13) Limitation of Liability

In no event is Edit24-7 or anyone associated with Edit24-7 liable for any damages whatsoever in any way related to (i) Edit24-7 services, (ii) use of the Edit24-7 website or its content, or (iii) any inability to access the Edit24-7 website or its content, including the customer’s "My Account" page. Such damages include but are not limited to any direct, incidental, indirect, consequential, special, punitive, or exemplary damages of any kind; lost revenues; lost profits; lost business; business interruption; harm to business reputation; poor grades; poor evaluations; poor reviews; harm to professional reputation or career; breach of confidentiality; or any other damages, whether based on warranty, contract, tort, negligence, strict liability, operation of law, or any legal theory, whether or not Edit24-7 is advised in advance of the potential for such damages.

In no event is Edit24-7 or anyone associated with Edit24-7 liable in full or in part for any censure, sanctions, fines, penalties, or punitive actions of any kind arising from objections, charges, or complaints, legal or otherwise, about customer content, including material serviced by Edit24-7, or that are in any way related to Edit24-7 services or the Edit24-7 website. If, for any reason, the customer is obligated not to use an editing service or “outside help” on materials serviced by Edit24-7, Edit24-7 is not liable or responsible for any censure, sanctions, fines, penalties, punitive actions, damage to reputation, or undesirable consequences of any kind arising from the customer’s violation of this obligation.

Edit24-7 is not liable for any claim, loss, or injury based on any errors, omissions, or other inaccuracies in Edit24-7 website content or service content or mistakes or errors in Edit24-7 services.

14) Terms and Conditions as the Basis of Our Agreement

Edit24-7 has allowed its website to be publicly accessible, including all content, relying on the limitations of liability and disclaimers of warranties and damages set forth in these terms and conditions. These terms and conditions form the fundamental and essential basis of the agreement between Edit24-7 and the customer. These terms and conditions apply even if the contract between Edit24-7 and the customer is found to have failed in its fundamental or essential purpose or has been fundamentally breached. If the customer is dissatisfied with any Edit24-7 performance, material, term, or condition, the sole and exclusive remedy available to the customer is to discontinue use of Edit24-7 services.

15) Technical Disclaimer and Limitation of Liability

Edit24-7 reserves the right to terminate website access and all service to any customer in the event that a virus or other harmful software or data is suspected to be contained in the customer’s submitted material or is otherwise transmitted by the customer to Edit24-7 or to our website. If a refund is issued, it may be subject to fees including but not limited to bank and transfer fees, Edit24-7 processing fees, payment processor fees, administration fees, editor costs, and overhead costs. If it is determined that the customer did, in fact, transmit a virus or harmful software or data to Edit24-7, other appropriate remedies may be pursued to the fullest extent allowed by law including for damages to Edit24-7 and for costs to remove the harmful items and repair the harm done, including to our customers.

Edit24-7 is not liable or responsible for any damage to computer or network hardware or software, or any other damages, resulting from the transmission of a computer virus or other harmful software or data from the Edit24-7 website or from any interaction with Edit24-7. Edit24-7 is not liable or responsible for any problems, errors, issues, delays, or interruptions of service due to technical problems including problems with file transfer, problems opening or printing files, or any inability or failure on the part of the customer to understand or properly use email or the Edit24-7 website or any of its features.

16) Quality of Service

Edit24-7 strives for perfection. We cannot, however, guarantee that proofread, edited, or otherwise serviced material will always be “perfect” or “error free.” Our motto, “Perfect English in your own words—FAST,” is not intended to be a guarantee. We attain the highest standards possible by offering the services of the best professional editors available and by continually focusing on quality.

The customer is responsible for reviewing all changes and revisions that Edit24-7 makes to submitted materials. Edit24-7 provides the markup that shows every change and revision, enabling the customer to easily check each change and revision (as well as see what was not changed or revised). If the customer finds any mistake or error on the part of Edit24-7 editors, Edit24-7 will gladly fix it in a timely fashion at no additional charge. In such a case, the customer is responsible for contacting Edit24-7 and may be asked to describe the problem in writing and indicate in writing the location of the problem in the document.

Edit24-7 is not obligated to provide a refund if a document serviced by Edit24-7 contains errors in grammar, punctuation, spelling, or any other mistakes or errors. In general, it is not our policy to provide a refund due to the presence of such errors. Please contact us if you are not completely satisfied with the service you have received, and we will do our best to address your concerns.

17) Refusal of Service

Edit24-7 reserves the right to refuse service to anyone for any legal reason at any time, at our sole discretion and without explanation.

18) Interruption of Service or Website Access, Scheduled Maintenance

Edit24-7 is dedicated to providing service 24 hours a day, every day. If, however, circumstances beyond our control cause any delay, service interruption, or interruption of access to our website, Edit24-7 cannot be held responsible or liable. Such circumstances include technical problems, such as software, internet, network, or server problems; natural disasters; sickness, injury or death; and any other problem that interferes with our ability to provide service or website access. If such a circumstance causes any delay, service interruption, or interruption of website access, Edit24-7 is not obligated to issue a refund and retains sole discretion in regard to issuing a refund.

If scheduled or unscheduled maintenance is performed by a service provider, utility provider, landlord, government agency, or any other provider or vendor to Edit24-7, including but not limited to an internet service provider, hosting service, application support provider, power company, or telephone company, Edit24-7 cannot be held responsible or liable. If such maintenance causes any delay, service interruption, or interruption of website access, Edit24-7 is not obligated to issue a refund and retains sole discretion in regard to issuing a refund.

Edit24-7 customers should be assured that it is critically important to us to be available at all times and to meet or exceed every commitment. We work hard to proactively prevent any inconvenience to our customers, and we will work hard to minimize any inconvenience if we are unable to prevent it. In the event of any unforeseen problem or scheduled outage, we will make every effort to communicate with our customers in advance, if possible, or otherwise in a timely fashion.

19) Termination of Service

Edit24-7 reserves the right to cancel or terminate any service to any customer at any time, at our sole discretion, for any legal reason and without explanation. Furthermore, Edit24-7 may at any time, at its sole discretion and without notice, discontinue or terminate its business altogether, including operation of our website, performance of all services, and any other use of our business name. Edit24-7 is not responsible or liable for damages of any kind resulting from such termination.

20) Contractual Obligations, Cancellation by the Customer

A contract between the customer and Edit24-7 takes effect when Edit24-7 receives payment for services. Such payment may be for a “pre-order” in which the customer purchases services to be used at an undetermined future time.

An “order” is defined to be a formal request by the customer that Edit24-7 perform specific services. The "placing" of an order by the customer constitutes a formal request that Edit24-7 commence performing the requested services. Edit24-7 provides an online order form on the Edit24-7 website that enables the upload of one or more documents for which the customer requests service. The customer is responsible for providing all the information required by the order form and for uploading the documents to be serviced. All the information provided by the customer on the order form must be correct and accurate. The customer assumes all responsibility for any problems, errors, issues, and delays as well as all legal liability resulting from providing incomplete or incorrect information on the order form or omitting to upload the documents to be serviced. After all the required information has been entered on the order form and the documents have been uploaded, the customer must click on “Submit” on the order form to place the order. Upon clicking on “Submit,” either the customer is redirected to a payment processor page to make payment or pre-ordered credit is applied as payment for the order. Once the customer has paid for the order, the order has been placed.

Since Edit24-7 pricing is based on the total word count of an order and the service ordered by the customer, the customer is advised that entering an incorrect word count on the order form is grounds for the termination of service, all contracts, and all contractual obligations to the customer. Any refund issued as a result of such termination is subject to fees, costs, and penalties including but not limited to bank and transfer fees, Edit24-7 processing fees for the original purchase, Edit24-7 processing fees for the refund, payment processor fees for the original purchase, payment processor fees for the refund, administrative fees, editor costs, overhead costs and a 15% penalty based on the standard price of the requested service at the time of the termination and the actual total word count of the order.

The total word count of an order is the sum of the word counts of each of the documents contained in the order that are submitted for service. The order form requires that the customer enter a word count for each document submitted for service. The word count may be determined by any convenient means, but it must accord with the word count displayed by Microsoft Word 2010. If the customer wishes to exclude a portion of any document submitted for service from the request for service, the customer must clearly identify the portion to be excluded in the “Additional Comments” section of the order form. In such a case, Edit24-7 will not perform the requested service on the excluded portion of the document. In some cases, the customer may omit the word count of excluded portions of a document from the word count entered on the order form for that document. However, in some cases the customer may not omit the word count of excluded portions of a document. If an excluded portion of a document must be read, reviewed, acknowledged, considered, or in any way taken into account by Edit24-7 in order to adequately perform the requested service on any document contained in the order, the word count of the portion may not be omitted from the word count of the document entered on the order form. Edit24‑7 may determine, at its sole discretion and without explanation, whether a portion of a document must be read, reviewed, acknowledged, considered, or taken into account in order to adequately perform the requested service on any document contained in the order.

The Statement of Work for a given order consists of the conjunction of (i) the order form information entered and confirmed by the customer, (ii) the descriptions of ordered services on the Edit24-7 website, and (iii) the terms and conditions set forth on this page.

The customer may cancel an order at any time prior to Edit24-7 completing the order. The order is completed when serviced materials are made available to the customer for download on the Edit24-7 website. Refund of payment is at the sole discretion of Edit24-7 and may be subject to fees including but not limited to bank and transfer fees, Edit24-7 processing fees for the original purchase, Edit24-7 processing fees for the refund, payment processor fees for the original purchase, payment processor fees for the refund, administrative fees, editor costs, overhead costs and a 15% penalty based on the standard price of the requested service at the time of the cancellation and the actual total word count of the order.

21) Pre-order Credit Refunds

Pre-ordering is a means to allow customers to take advantage of volume discounts by purchasing a large volume of service in advance. Pre-ordered credit is measured by the amount of service purchased, not by the dollar amount paid; therefore, if we raise prices, this will not affect the customer's credit balance.

The customer may request a credit refund at any time based on the customer’s remaining credit balance. While there is no penalty or any other fee associated with a credit refund, the customer accepts that the refund amount will be based on the original purchase price of the pre-order minus the standard prices of orders placed using this credit at the time the orders are placed--not the discounted prices associated with the pre-order. In other words, the volume discount is lost if the full volume of service pre-ordered is not used.

For example, suppose a customer were to pre-order $500.00 worth of service but place only one order for 3750 words (15 pages) of light editing before requesting a refund. The price of the order at the discounted, pre-order rate is $75. The standard price of the order is $123.75. Since the customer will not fully use the volume of service pre-ordered, the refund would be $500.00 - $123.75 = $376.25.

22) Order Refunds

Edit24-7 is not obligated to provide any refund whatsoever under any circumstance. We reserve the right to issue a refund at our sole discretion.

23) Jurisdiction

Edit24-7 is subject to the laws of the County of Los Angeles in the State of California, USA. The customer agrees that these laws shall exclusively govern all matters pertaining to the Edit24-7 website, Edit24-7 services, or any matter related to the terms and conditions set forth on this page. Venue shall be in Los Angeles County for any litigation or other proceeding involving Edit24-7 or anyone associated with Edit24-7 or any other party pertaining to the Edit24-7 website, Edit24-7 services, or any matter related to the terms and conditions set forth on this page.

24) Priority of These Terms and Conditions, Disputes and Litigation

The terms and conditions set forth on this page supersede any prior agreements, oral or written, between Edit24-7 and the customer with respect to any matter discussed in these terms and conditions. The failure of Edit24-7 to exercise or enforce any right or provision of these terms and conditions shall not constitute a waiver of such right or provision. If any of these terms or conditions is found by a court of competent jurisdiction to be invalid, unlawful, void, or unenforceable for any reason, the parties nevertheless agree that the court should endeavor to give effect to Edit24-7’s intentions as reflected by the term or condition, with all other provisions of the terms and conditions remaining in full force and effect. The parties further agree that the term or condition in question shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining terms or conditions.

Prior to initiating litigation, the customer agrees to advise Edit24-7 via certified mail of the alleged dispute. This notification must be sent within 30 days of the date the customer became aware or should have become aware of the alleged dispute. Edit24-7 is entitled to reasonable attorneys' fees, court costs, expenses, and any other costs for enforcing or defending any aspect of these terms and conditions and any legal dispute related to the use of the Edit24-7 website or our services.

25) Service Descriptions, Terms and Conditions on Other Pages of the Edit24-7 Website

Edit24-7 prices and services are described on various pages of our website in addition to this Terms and Conditions page. Use of the Edit24-7 website or the contracting, purchasing, or ordering of Edit24-7 services constitutes acknowledgement and acceptance of (i) our prices and services as described on other pages of the website and (ii) any terms and conditions set forth on other pages of our website. In particular, use of the Edit24-7 website constitutes acknowledgement and acceptance of the policies set forth on our Privacy page.

The prices, service descriptions, terms, and conditions appearing on other pages of our website may be modified, amended, altered, changed, rewritten, or revoked by Edit24-7 at any time, for any reason and without notice, at the sole discretion of Edit24-7. Continued use of the Edit24-7 website or continued contracting, purchasing, or ordering of Edit24-7 services constitutes acknowledgment and acceptance of these terms and conditions as modified, amended, altered, changed, rewritten, or revoked.

26) Service and Price Changes, Currency, Quantities, Advance Payment

Edit24-7 may at its sole discretion, any time and without notice (i) alter, change, modify, supplement, or discontinue any service offering, (ii) introduce new service offerings, and (iii) raise or lower prices, change discount rates, change its price structure, or change its method of determining prices.

All prices quoted are in U.S. dollars (USD) unless otherwise stated. Edit24-7 reserves the right to limit quantities and to request payment prior to commencing service.

27) Third Party Websites

The Edit24-7 website contains links to third party websites, that is, websites that we do not operate or control in any way. Edit24-7 is not responsible for the information, products, services, practices, terms, conditions, or privacy policies of these websites. We encourage you to be aware when you leave our website and to read the terms, conditions, and privacy policies of the websites you visit.

Some third party websites may display Edit24-7 content or provide links to our website. Please be advised that the terms and conditions appearing on the Edit24-7 website supersede third party terms, conditions, or representations in regards to the Edit24-7 website or the contracting, purchasing, or ordering of Edit24-7 services. All Edit24-7 terms and conditions are in full force and effect when accessing Edit24-7 web content from a third party website.

28) References and Citations

As indicated on our Proofreading, Light Editing, and Students and Academics pages, we do not (i) supply missing references or citations, (ii) supply missing information within references or citations, (iii) correct factual information in references or citations, or (iv) check the factual correctness of information contained in references or citations. The customer assumes all responsibility and liability for missing or incorrect references or citations. The customer should be aware that a missing or inaccurate reference or citation may be grounds for charges of plagiarism or copyright infringement.

29) Customer Service

Edit24-7 provides live customer service and email replies to questions directed to Edit24-7 customer service. The purpose of Edit24-7 customer service is to help explain and answer questions about the information provided on the Edit24-7 website, to help navigate the Edit24-7 website, and to assist customers with concerns about our services. It is not the purpose of Edit24-7 customer service to provide technical support relating to email, printing, opening files, or using the standard interfaces provided by the Edit24-7 website. Any delays or problems caused by customer technical inabilities or attempts by Edit24-7 customer service to assist with such inabilities are the sole responsibility of the customer. Any technical assistance provided by Edit24-7 customer service is offered “as is” and is not warranted or guaranteed to be accurate. Any information about Edit24-7 services or terms and conditions provided by Edit24-7 customer service is superseded by our website content, including the terms and conditions set forth on this page. Edit24-7 is not responsible or liable for misinformation about our services or terms and conditions provided by Edit24-7 customer service if it is in conflict with any information published on our website.

30) Communications

The customer consents to allow Edit24-7 to communicate (i) by email, (ii) by providing information on the customer’s My Account page of the Edit24-7 website, (iii) by posting notices on the publicly viewable portions of the Edit24-7 website, and (iv) by telephone. Under no circumstances will a telephone call be initiated by Edit24-7 for purposes of marketing or sales; a telephone call would only be initiated by Edit24-7 in the event of a problem, question, or issue with an account or order.

The customer agrees that all agreements, notices, disclosures, and other communications that Edit24-7 provides by email, on electronic forms, on the customer’s My Account page, or on the publicly viewable portions of the Edit24-7 website satisfy all legal requirements that such communications be in writing. Such communications include email and web content accessible from links in email sent by agents or representatives of Edit24-7, such as payment processors.