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Superlative in every respect. Entrance, welcome, service, decor, design, architecture, rooms, food- enchanting.
As minor a criticism- the rooms are too hot (its minus 12 degrees outside) and the strange food takes getting used to, but the chefs are more than accomodating- just ask/ arrange...More

Thank JEHSAH

Response from 鄙の座, 支配人 at HinanozaResponded 3 weeks ago

The other day, thank you for staying at the seat of Akan Tsuruga Bessou Hinanoza.
I am very pleased to have you in your stay at this time.
We hope that you will be able to enjoy this hotel. We will continue to provide guidance...More

This is my third visit. Everything in the hotel become old. Staffs not professional as before. Price still very high. Some furniture in my room even broken. I can't even see smile on staffs' face. As a conclusion. No fourth visit.More

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Thank Nyson

Response from 鄙の座, 支配人 at HinanozaResponded 27 August 2017

The other day, thank you for staying at the seat of Akan Tsuruga Bessou Hinanoza.
When you use this time, it is not possible to provide satisfactory hospitality, we apologize to all the staff heartily.
It is the mission of our hotel industry to offer...More

This ryokan is featured in many books showcasing the best Japanese hotels. Located on the side of Lake Akan, we drove here after our visit to Furano. The onsen street area is basically on one area of the lake and most of the hotels are...More

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Thank Peter C

Response from 鄙の座, 支配人 at HinanozaResponded 25 August 2017

The other day, thank you for staying at the seat of Akan Tsuruga Bessou Hinanoza.
I am very pleased to have you in your stay at this time.
We hope that you will be able to enjoy this hotel. We will continue to provide guidance...More

Had to move from suite room 501 to 401 in middle of the night cos the air conditioner failed to function. 401 only has two chairs while 501 has a sofa set good for lounging. Food was average unless you like plain steamed or cold...More

Thank Hotabouthotspring

Response from 鄙の座, 支配人 at HinanozaResponded 11 July 2017

The other day, thank you for staying at the seat of Akan Tsuruga Bessou Hinanoza.
When you use this time, it is not possible to provide satisfactory hospitality, we apologize to all the staff heartily.
It is the mission of our hotel industry to offer...More

We spent one night here during our Hokkaido trip. The hotel is beautiful and really quiet and peaceful. The moment you enter you are in a zen and quiet place. Service was very professional and great. The room we had was beautiful. It was on...More

Thank rotterdamerik

Response from 鄙の座, 支配人 at HinanozaResponded 3 June 2017

Thank you very much for staying at Akan Tsuruga Bessou HINANOZA the other day.
We are pleased that our staff is happy with your stay at this time.
Also, concerning the two points you pointed out this time, I am very sorry.
We hope that...More