minionofeckerd

This is officially my first Barrel of Crops after five years of Wooting. I'm just really worried that the order is going to be canceled. It is still listed in my account under previous purchases and my bank account was charged.

Double0doug

minionofeckerd wrote:This is officially my first Barrel of Crops after five years of Wooting. I'm just really worried that the order is going to be canceled. It is still listed in my account under previous purchases and my bank account was charged.

mikebbass

My wife tried to get one for the first time yesterday, even though she failed like a deadite in an S-Mart, she has taken the first step, and once you start down the dark path forever will woot dominate your destiny.

codex

mikebbass wrote:My wife tried to get one for the first time yesterday, even though she failed like a deadite in an S-Mart, she has taken the first step, and once you start down the dark path forever will woot dominate your destiny.

rhmurphy

ThunderThighs wrote:The developer looked into a few specific cases and they all had multiple attempts at ordering to day (22 in one case!). I'm sure many of these happened during the 7:30 sale when it stayed up longer than it should.

He says the message you are seeing caused by users submitting orders over and over again, be it with multiple tabs, multiple browsers, multiple computers, etc.

That describes me to a "T". For the 10:00 sale, I was hitting the ridiculously large button on two computers and my Android tablet; on one computer, I had Firefox, Chrome, and Internet Explorer open, all with multiple tabs.

Sparksterchan

I hope Woot splits up the sale of Bunnies Ogling Carrots in future Woot-offs. I wasn't able to sit and watch yesterday, but twice I loaded the site and the bag was up. To have had two chances to get my second bag was pretty awesome (even if I really had no chance because everyone had clogged the servers by the time I saw the bag... XD).

mikebbass

Sparksterchan wrote:I hope Woot splits up the sale of Bunnies Ogling Carrots in future Woot-offs. I wasn't able to sit and watch yesterday, but twice I loaded the site and the bag was up. To have had two chances to get my second bag was pretty awesome (even if I really had no chance because everyone had clogged the servers by the time I saw the bag... XD).

I agree it made the entire wootoff much more fun and unpredictable (RANDOM!!!)

wollern

I agree. Despite the hiccup at the 7:00-bag (well, actually, it was more of a full body heave) it was still tons more fun than the usual waiting around 'til c.1:00-4:00pm & then vomiting out 3000 bags of fun. Think of it this way, woot! was able to ferment whine throughout the day instead of just making one large batch.

hackman2007

Sparksterchan wrote:I hope Woot splits up the sale of Bunnies Ogling Carrots in future Woot-offs. I wasn't able to sit and watch yesterday, but twice I loaded the site and the bag was up. To have had two chances to get my second bag was pretty awesome (even if I really had no chance because everyone had clogged the servers by the time I saw the bag... XD).

I agree as well.

People are extremely pissed this time because of the server issues. But I think once the server issues are ironed out, a lot more people will be happy. There is a possibility people will still try to hammer the servers trying to score more than one, but I imagine that happens anyways with people that have multiple computers (two accounts).

blkh2bio

I dunno how, but I managed to score my second Benefits of Carrollton on my phone (iPhone 3GS) of all devices (take that iPhone 4S). I received tracking info last night, and I hope that Woot continues to multi-crap in the future.

GuardianBob

blkh2bio wrote:I dunno how, but I managed to score my second Benefits of Carrollton on my phone (iPhone 3GS) of all devices (take that iPhone 4S). I received tracking info last night, and I hope that Woot continues to multi-crap in the future.

Mainly because all the trigger happy Woot-off watchers tried to get one while the server was having a problem. They didn't persist, so once the server was fixed, those on slower connections had a shot at it.

bjmcrawford

hackman2007 wrote:There is a possibility people will still try to hammer the servers trying to score more than one, but I imagine that happens anyways with people that have multiple computers (two accounts).

I think a lot of us who were hammering the servers - and I know I'm in that category - did it simply because we didn't get confirmation for some time after the order went through. As soon as I got my email, I stopped trying to get one - and I got the email at about 8:35 Eastern time, after it had been up for at least half an hour, maybe 45 minutes.

I think quicker confirmation emails - if possible - would have eased a lot of the pressure on the system. I never got the regular confirmation (though I did have one time, probably the successful one, where the confirmation applet failed to load very early on).

baqui63

ThunderThighs wrote:Ok, I've been trading email back and forth with the developers and customer service about the message some of you are seeing ...

In regards to the "no order lines" error during the 11:30 sale, that was an error in our system that was fixed and did not occur again today.

I hope this helps explain some of the message y'all were seeing today.

Thank you. That explains the problem I had (which eventually went away after I tried changing a bunch of things... I'd probably ordered 20 or 30 Barrels of Creosote by that time... woot is the only site where I click submit more that once (sometimes over 200 times).

BTW- Add my voice (well, post) to those who prefer the multi-bag format to dumping them all at once.

hackman2007

bjmcrawford wrote:I think a lot of us who were hammering the servers - and I know I'm in that category - did it simply because we didn't get confirmation for some time after the order went through. As soon as I got my email, I stopped trying to get one - and I got the email at about 8:35 Eastern time, after it had been up for at least half an hour, maybe 45 minutes.

I think quicker confirmation emails - if possible - would have eased a lot of the pressure on the system. I never got the regular confirmation (though I did have one time, probably the successful one, where the confirmation applet failed to load very early on).

I was in that category as well. But I am referring to future Bunnies Ogling Carrots offerings. Splitting them up is a good thing, but people will naturally try to "game" the system and get more than one.

omh1009

+Keeps people interested in the rest of the woot-off.
+The short woot-off(one day) format is less stressful on the body.
+The bag, although still a challenge to obtain, with several small recurrences through out the day gives different time zones a fairer shake.

In my opinion this was a good run. Improvement is necessary in the delivery of notifications of successful purchases. Ideally the confirmation page will load properly and not hang on the "processing" page.

If this still isn't possible, then confirmation e-mail should be delivered before the next batch of crap is put up for sell.

To complete the formula, we also must help. We know we can't buy more than one per account, don't clog the system by trying to buy again in the same account. It won't work, and if for some freaky reason it goes through it will be cancelled.

Woot scientist blamed a lot of the problems on multi-tabs ordering frenzies; I don't see that stopping with all the times people went through the whole order process and getting stuck in the "order processing" page just to get the "your order is NOT in" message (if you ever get it).

So great move on the short woot-off, Excellent on the spread out bags. This curves the "please buy 3" and "Take one for the team" whining that plagues the forum during the 3 day woot-offs.

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