I recently purchased the prs505 and installed the ebook library software. Everything was going good for the last few weeks and now I keep getting an error message when I try to open the program. It reads " eBook Library has encountered a problem and needs to close. We are sorry for the inconvenience."

I have tried uninstalling and reinstalling but the error persists. My next option is to reformat the computer but I don't want to do something that drastic as yet. Is there anything to do?