GDPR

We have summarised key information relating to our internal processes, the servers we use, where your data is stored and the security measures in place to help you ensure that you remain compliant with the GDPR when entrusting Glide to process your data. Should you require any further clarification then please do not hesitate to contact the Glide Team via our support centre or on +44(0)1733 602 570.

Glide’s main production servers are hosted by Memset and physically located in Reading (UK) and Dunsfold (UK). We selected Memset as our hosting provider because their entire business philosophy is based around security and service. We have been using Memset since 2012. You can read more about their data centres, GDPR compliance and security policies on the links to their website. We have summarised below some key factors:

Memset are ISO 27001 certified.

Memset do not store, transmit or access data outside of the UK ensuring full UK Data Sovereignty.

Data Centres have multiple WAN, power and cooling sources to ensure continuity in the event of technical issues.

In addition we take full system backups which are encrypted and stored at the Amazon Web Services (AWS) London Data Centre for a period of 2 weeks. Data held here is physically stored within the UK. You can read more about the extensive security accreditation of the AWS servers here.

All data exchanges between your device and the Glide servers is encrypted by SSL.

The Glide Team are highly focused on their mission to create the most configurable workflow management system designed purely for Accounting Firms, to make it easier for Accountants to provide a consistently high service to their clients.

Based in Peterborough the team consists of Chartered Accountants and highly qualified software developers. Almost 200 Accounting firms now use Glide on a daily basis, spread across 9 different countries over 2,000 Accountants use Glide to manage their workload.