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Introduction

In the heart of Maspalomas, Hotel THe Koala Garden is a modern and sophisticated accommodation in a spacious complex. With a fun splash park, right outside the children’s club, and mini cooking club inside, the kids have their own great space to explore. Apartments overlook the seven free-form pools and with lovely sun terrace areas to relax in, adults can chill sipping a refreshing drink. Enjoy a trip to the beach to dip your toes in the sand on the complimentary bus and return for some al fresco dining in the buffet restaurant. This is the ideal choice for couples, friends and families alike who are looking for a relaxing holiday.

Restaurants & bars

Please note: a smart dress code may apply and facilities between restaurants and bars may vary. Reservations may be required and a supplement may be payable dependant on board arrangement. Information based on previous season and could be subject to change.

Our Promise

*Local charges apply. We endeavour to show you images of the actual room described however, this may not always be possible; actual view and/or room size or layout may vary e.g. you may not see an image of a sea view or garden view in the image but you will have the option of booking your preferred view when selecting your preferences.

Board Basis

All Inclusive

The All Inclusive package includes a buffet style breakfast, lunch and dinner in the main restaurant. Snack are available at selected times between meals for a minimum of 3hrs per day. Local wine, beer, spirits, hot drinks and non-alcoholic drinks are available until 23:00.

Information based on previous season and could be subject to change.

Restaurants & Bars

Eucalyptus

Buffet. Serves breakfast, lunch and dinner with show cooking. Located on the poolside. Please note that the hotel requests that beach wear is not worn.

Pool Bar

Pool bar (open between 10.00am and 11.00pm). Serves food.

Sports Bar

Sports bar located on the poolside showing live sports (open between 6.00pm and 11.00pm).

Please note reservations may be required, a supplement may be payable dependent on board arrangement and information based on previous season and could be subject to change.

Spa & Beauty

Massage treatments* (min age 18yrs). (open between 10.00am and 6.00pm, depending on occupancy).

Other Facilities

Reception - equipment for hire includes motorised scooter*, pushchair* and wheelchair*. Services available include luggage storage and motorised scooter charging*.

Free Wi-Fi is available throughout the hotel.

*Local charges apply. We endeavour to show you images of the actual room described however, this may not always be possible; actual view and/or room size or layout may vary e.g. you may not see an image of a sea view or garden view in the image but you will have the option of booking your preferred view when selecting your preferences.

Sleeps:

Room facilities:

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Free Child Places

*Local charges apply. We endeavour to show you images of the actual room described however, this may not always be possible; actual view and/or room size or layout may vary e.g. you may not see an image of a sea view or garden view in the image but you will have the option of booking your preferred view when selecting your preferences.

Things to do

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TripAdvisor traveller rating

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TripAdvisor awards

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Rating summary

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Kevin W

bad food

17 Feb 2019

hotel room large and spacious , more than enough sunbeds ,staff friendly, but if you want hot food you have to put your plate in microwave - food is cooked but goes totally cold on the serving trays/dishes .2 bars be warned there is a small sports bar with seating for 30 the other bar is the pool bar outside and there's only one bar person serving both. also entertainment is outside and if it rains will be cancelled . pools cleaned daily but there is a scum line round edge . would not say this is a 4 star

Wander05882325254

Relaxing holiday

09 Feb 2019

Nice hotel, rooms are lovely and clean and are a good size, only nitpicking when I say food could be kept warmer but the variety was good, bar closes abruptly at 11pm so come prepared from duty free, overall a nice place to holiday.

Andrea19629

Great Hotel

06 Feb 2019

We stayed for 21 Nights from the 15th Jan-5th Feb...It was great! Lovely clean rooms and lots of swimming pools. The hotel staff from the cleaners to hotel reception were all lovely. They could not do enough for you. I am a vegetarian and told the restaurant this and they had a large range of veggie dishes available every day, not just pasta and chips! I also had a birthday cake and wine delivered to my room when my husband mentioned it was my birthday which was lovely. I also found that it was a good place for small children as its very family friendly. We have been to several hotels where they put the children in a different part of the restaurant in case they disturb other guests but here children were always made to feel welcome by staff. We were in zone 1(room 109) and this was slightly away from the main hotel building, but it didn't matter as it was a nice walk around the complex to the pool bar or playground. I have to mention our cleaner, she was a diamond, a very hard working lady but always happy! Infact all of the staff were hardworking but always happy to help. We didn't go the entertainment as it was a bit late for us with a three year old but we attended some of the cocktail making classes with the animation team and they were good. We are actually thinking of returning next year as we had such a good time!

wjulie06

Nice accommodation

14 Jan 2019

Stayed for 5 nights. Comfortable room. Food was ok, all staff were lovely, excellent service. Entertainment team were really good. Good selection for all inclusive drinks. Nice family accommodation. Not much to do close by as holiday world was closed. Taxis are cheap.

phil6610

Briiliant stay with great food, fantastic staff

30 Dec 2018

We stayed 11 nights with Jet2 with our 17 years old son and the accommodation was really nice, clean and everything was well provided. The staff was helpful and friendly and the food was varied, well presented and plentiful. The areas with the different pools were attractive, well presented with plenty of sun loungers. The pools were cleaned everyday and the activity team was enthusiastic. The evening entertainment was very good and the timings for pools, food and entertainment worked very well. The resort is quiet from 22.30 and 7.00. There was bars and a bowling alley nearly but not a nuisance. The shuttles buses were useful for those who cannot do the 40 minutes walk to the beach. The resort felt safe and we walked into the hills from the hotel, which was a pleasant change from walking the beaches and promenades.

jms_clark

This one's high on our shortlist for next years holiday...

24 Aug 2018

The recent refurbishment at this hotel is obvious throughout the rooms and all public areas. We really would be struggling to find any significant faults with this hotel!Rooms were admittedly a bit plain, but were very bright, spacious, clean, comfortable and in very good condition. Air conditioning in the living area and bedroom really helped with a good nights sleep. Rooms were cleaned with towel amd bedding change on a daily basis. Safe and w-ifi were included unlike many other hotels, although wi-fi was almost unuseably slow at peak times.All inclusive buffet restaurant was excellent, with plenty of variety, and was always kept fresh, and the waiting staff were cheery, pleasant and efficient.There was a good choice of pools, and one of our few criticisms was that unless you were down very early, sunbeds could be hard to get.Location is pretty good, it's away from the hustle and bustle, but only a 10 minute complimentary bus trip to either the water park or the beach and shopping at Meloneras. 5 minutes walk also gets you to the busy market or to Holiday World, and less than 5 euros in a taxi for the busier heart of Playa del Ingles.We also couldn't fault Jet2 either, from a surprisingly efficient check in at Glasgow (less than 20 minutes at midday on a Saturday saw us from our taxi right through to the other side of security) Reps were available daily in the hotel, and the Resort check in service really makes a difference to the return journey.Whilst everybody looks for different things in a holiday, this one certainly ticked pretty much all the boxes for us, and it is highly likely we will be booking this one again through Jet2 for next year!

Xxden

Great week in the sun

04 Jun 2018

Excellent week in the sun with family (4) kids loved it although no inflatables allowed in pool. Life guard s with every pool.
Accommodation brilliant very clean n comfy bed settees for kids.
Food beautiful and fresh and local beverages brilliant.
Would come back again. Beach via bus but we’re pool people. Watch out for those trying to sell you things and their tactics of friendliness ! WiFi good near main building but weaker in rooms

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An infant is classed as under 24 months and must be under 24 months on the return date of travel

Discount will automatically be applied at the time of booking

Offer valid on villa holidays booked from Friday 2nd March 2012 at 2pm

Jet2holidays reserve the right to amend or remove this promotion at any time prior to a customer booking

Applicable to new bookings only

Customers must be aged 18 or over to place a booking

If dates are changed by customer after the promotional period, or changes made to flight/holiday dates outside of the promotional period the discount will no longer apply

All other terms and conditions as per the Jet2holidays website apply.

Free Child Places Ages

Free child places up to 12 years for All Inclusive

Terms & Conditions

Free Child places are subject to availability and are only applicable on selected hotels / departure dates / departure points / room types and board basis. Free Child Places may be added or withdrawn at any time prior to booking and the latest availability will be shown prior to booking.

Free Child places are available for holidays departing on or after the 1st April 2013.

One Free Child place is available when there are at least 2 full paying adults. There can only be one Free Child place per room on the booking. Multiple Free Child places can be booked as long as there are at least 2 full paying adults per child place and each Free Child place is assigned into a different room and there is availability of free child places.

The child age where a Free Child would be applicable is displayed on the hotel description page of the brochure and on our website. The child age on the date of return must not exceed the specified age to be applicable to a Free Child.

Free Child places are still required to pay flight taxes and charges. The basic flight fare, one piece of check-in baggage, accommodation and shuttle transfers form the ‘FREE’ element of the price. Air passenger Duty (APD), airport taxes and charges are still applicable and will be included in the price shown at time of booking. All other ancillary charges on the flight or during the holiday, such as legroom and in-flight meals, room upgrades, and optional meal arrangements, shall be chargeable.

Free Child Places cannot be combined with any other promotions or offers, unless otherwise stated.

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