Ensuring Enterprise Reliability To Drive Business Success

Always-on customers are reshaping markets and fuelling business revolution at thought-speed. Competitors are rapidly revitalizing services and creating new ones. New competition is fast developing and exploiting entirely new markets. Every business is under increasing pressure to make customers happy and keep up.

Can you stop sluggish services and end-user experiences damaging your business? Would you like to free up more IT resources to innovate and enable business success?

Tony Davis, Enterprise Management VP & Senior Consulting Fellow, will share experiences from 13 years with FedEx; where he was accountable to executive leadership for total reliability of the multi-billion dollar revenue channel - fedex.com. He will also discuss best practice for running a global implementation of both ‘off the shelf’ Application Performance and End User Experience Monitoring solutions as well as proprietary predictive monitoring systems with full data integration.

In this golden age of software applications, delivering a great customer experience at scale is a business differentiator. Microservices platforms, containers and cloud-native applications promise faster time-to-market but introduce unparalleled complexity. Added value can quickly be eroded by failing to understand and manage your application performance across environments that are in a constant state of change.

Join us for this special webcast, where guest speaker Dean Davison, Principal Consultant, Forrester Research will discuss findings from the recent Total Economic ImpactTM (TEI) of CA Application Performance Management (APM) that can assist businesses evaluating this solution – including the potential to realize: $5.4 Million NPV, 316% ROI and payback in 3 months.

Joining Dean, Pete Waterhouse, Advisor, CA Technologies will outline the essential elements of a modern APM solution needed to deliver these outcomes.

In this webcast, you will learn:
• The benefits of using an agentless application monitoring approach in Docker environments
• How an open data model is key to understanding and tracking microservice relationships and dependencies
• The importance of analytics-driven monitoring to help detect anomalies, predict problems and prevent alert storms

The collection of performance, usage, and error/crash data is a critical first step in building an application or infrastructure based analytics engine. Once collected, the normalization of this data into a proficient repository, that makes the data available to be analyzed, becomes the foundation of your Analytics initiatives.
In this interactive webcast, experts from CA Technologies will facilitate some key topics related to using the ELK stack as a basis for their Analytics engine, sharing their lessons learned and best practices. The ELK stack is a set of products (Elasticsearch, Logstash, and Kibana) provided by Elastic used to log, store, and visualize both structured and unstructured data. We’ll answer these questions, and more in this webcast:
•Why leverage the ELK Stack as part of your analytics strategy?
•Lessons learned in running Elasticsearch at scale (Master Nodes + Client Nodes + Hot Nodes + Warm Nodes)
•How to best support multi-tenant SaaS solutions with ELK
•Elasticsearch is just one component of a Lambda Architecture, what else can/should be used?
•How you can leverage CA’s new Agile Ops analytics platform to predict performance anomalies, end alert storms and false positives and leverage machine learning for faster root cause analysis.

Modern application technologies make it possible to provide a better user experience than ever before. With elevated end-user expectations, the difference between success and failure is an organization's ability to efficiently harness the power of complex application architectures to meet customers demands. An application performance management solution that sees through the data deluge to answer critical questions is more important today than ever before.

In this webcast, we will explore:
-Application performance management's role in modern IT organizations
-CA Application Performance Management's role in providing stellar end-user experience
-New innovations within CA Application Performance Management

Over the past 20+ years, IT has mastered the art of collecting performance and user data. But to succeed in today’s application economy, you need to learn how to take this information and evolve into a data-driven business. Your success hinges on ensuring that every customer experience is the best it can be, and that means gaining insight across the vast complexity of your mobile, web and application environments. In this session, learn how analytics can sort the wheat from the chaff in your performance data to highlight key business insights that will separate you from your competitors and gain you a seat in the boardroom.

The new CA Application Performance Management (CA APM) Jenkins plugin helps organizations to leverage CA APM in the pre-production environment by integrating with Jenkins, one of the most popular continuous integration tools. With this plugin, the critical pre-production test data can now be seamlessly brought into Jenkins and presented in a unified cross-build or per build dashboard. It enables the users to configure build pass or fail conditions and automate the decision making process without any manual intervention. Watch this webinar to learn more and see the demo.

Microservices, Cloud Foundry and Dockerized applications are adding a new layer of complexity to an already complex application environment. When application issues arise, it becomes difficult to pinpoint the source and, too often, you find yourself in lengthy war rooms or assigning experts to triage every issue. As a result, brand loyalty, customer satisfaction and innovation are negatively impacted. The old approach to application performance management just isn’t working. A new approach is needed. In this session you will learn how to monitor these new modern applications to ensure the customer experience. We’ll also demo CA APM in action monitoring a Dockerized application.

The digital revolution within society is in full swing, as the rate of consumer-facing technological advancement accelerates to unprecedented levels. Your users have never been so tech aware, and businesses need to keep up in order to stay relevant in the current marketplace. The pressure on businesses is two-fold – not only do they need to successfully transform themselves and their processes, but they need to apply that transformation to their customers’ experience.
So where do organizations need to focus their digital transformation efforts in order to be successful? And what part does analytics play in this digital revolution? How beneficial is a comprehensive and experienced analytics partner to organizations currently attempting to transform digitally?
During this webinar we will discuss the difficulties organizations are encountering when undertaking their digital journey, investigate why some organizations are more successful at digital transformation than others, and take a look at the impact and repercussions of failing to successfully transform in 2017.
Huge business challenges are also often opportunities, and where some businesses struggle, others will excel. Organizations today need to view digital transformation as their defining moment, and reap the benefits moving into the future.

The Application Economy means that our apps are the face of our business, yet what impressions are they leaving? CA APM is the premier business enabler to help you drive app user loyalty so that every user transaction becomes a loyalty-building experience.
In this webcast, we will explore how CA APM will help your organization answer key questions such as:
•What is the quality of my user's experience?
•If the quality is poor, why?
In addition, we will explore how simplified monitoring makes CA APM easier than ever.

In today's digital world, customer experience is the new battleground. And to compete in the application market, not only do your apps have to look and feel great, they also have to deliver immediate, accurate response and flawless end-to-end performance.

Watch this demo to discover how with CA App Experience Analytics you can:

• Optimize the customer journey across web, mobile and wearables
• Improve digital performance with insights to determine if an issue is with the design, code or infrastructure
• Design for the experience with real-user insights

Listen in to learn how you can get to app greatness. We’re looking forward to seeing you there!

It’s a paradox that too many tools and too much data can actually lead to not enough insight into what is really going on with your users’ experience across web, mobile and wearables. To best improve your users’ digital experience you must be able to observe users from an outside-in view. With the end user’s experience top of mind you are able to make experience focused improvements in design, development, and performance across various channels. Equally important is to have the inside-out view to find and fix problems fast. Finally, it’s is critical to have an integrated view of both outside-in and inside-out analytics.

In this webcast you’ll learn:
•How to understand the experience of all of your customers across mobile, web and wearables
•How to identify and address problems that can impact user experience even at times when you have no active users
•How to monitor user experience in conditions where security or other concerns prohibit direct end-user monitoring
•How a holistic view of user experience can help you see wide and deep: across all channels and from end to end

In the App Economy, every business is a software business and apps are the face of your business – this is especially true in Financial Services. Your customers expect quick access to their accounts and financial information and fast transactions. If you do it right – they will come back for more. CA’s Application Performance Management solutions provide the capabilities to help you make every user interaction a loyalty-building experience whether through web or mobile.

The demonstration includes the following:

CA Application Performance Management (APM) - speed and simplify the triage of performance issues with innovative, patent pending features that help you solve problems fast

The new competitive battleground for business is customer experience. Your success hinges on ensuring every customer interaction is the best it can be, but for businesses undergoing digital transformations, that means developing comprehensive monitoring across a growing number of channels while gaining valuable insights into all aspects of the customer experience. To successfully deliver a five star experience you need insights that will allow you to optimize the complete buyer’s journey across web, mobile, and wearables and provide flawless operational performance.

This recorded demo introduces a new offering brought to you by the creators of CA Application Performance Management.

In the App Economy, every business is a software business and apps are the face of your business – this is especially true in Retail. Your customers expect a consistent omnichannel shopping experience and if you do it right – they will come back for more. CA’s Application Performance Management solutions provide the capabilities to help you make every user interaction a loyalty-building experience whether through web or mobile.

The demonstration includes the following:

- CA Application Performance Management (APM) - speed and simplify the triage of performance issues with innovative, patent pending features that help you solve problems fast

The new competitive battleground for business is customer experience. Your success hinges on ensuring every customer interaction is the best it can be, but for businesses undergoing digital transformations, that means developing comprehensive monitoring across a growing number of channels while gaining valuable insights into all aspects of the customer experience. To successfully deliver a five star experience you need insights that will allow you to optimize the complete buyer’s journey across web, mobile, and wearables and provide flawless operational performance.

Join us for an exclusive webinar with Donnie Berkholz, Research Director from 451 Research to learn about the latest market trends, the importance of becoming a data-driven business and the need for analytics.

Over the past five years, the State of DevOps report has surveyed more than 25,000 technical professionals worldwide to better understand the technical practices, cultural norms, and lean management practices we associate with DevOps, and to understand how DevOps affects IT performance and organizational performance. The team behind this effort includes the principals of DevOps Research and Assessment (DORA), Gene Kim, Jez Humble, Dr. Nicole Forsgren, and Puppet.

Join DevOps icon and noted author Gene Kim, and Aruna Ravichandran of CA Technologies, as they take an in-depth look at the 2016 State of DevOps Report, this year’s most influential and exhaustive industry research project.

In this webcast, we will explore:

•The key findings of the 2016 State of DevOps Report
•How high performers continue to accelerate away from the pack, year over year
•The business value of DevOps
•How DevOps improves quality and security
•The technical practices that enable DevOps outcomes

Continuous Integration and Continuous Delivery have dramatically accelerated the rate of innovation within both large and small organizations – allowing teams to build and deploy software faster than ever before.

Yet, as release automation accelerates the volume, variety and velocity of application changes, an entirely new set of challenges have appeared. Let’s state the obvious here – DevOps, empowered by continuous integration and delivery, doesn’t merely end at deployment. In fact, the fun is just getting started.

Part of the mission for today’s IT monitoring teams relates to tracking build numbers, status, success, failure and the rest. Yet, if 80% of application performance problems can be tied to some environmental change, clearly, there’s more to the story.

In this webinar we’ll discuss these issues and more, along with some of the relevant capabilities supported via the integration of CA Technologies Application Performance Management and the CloudBees Jenkins automation platform. Watch to see first-hand how tying together APM and release automation can help identify and remediate changes that impact applications performance, turbocharging the software pipeline.

Your organization relies on applications as the face of its business. But what do you rely on to make sure they are up and running and performing as expected? If your application fails at 3:00am – how will you know? If your application is working well in your home country but not in other locations – how will you know?

This is where synthetic monitoring can help. In this webcast, you’ll see how you can start 24x7 monitoring of your web site or application in less than 3 minutes with a self-service SaaS solution -- CA App Synthetic Monitor (ASM). With almost 100 monitoring stations around the world, CA ASM never sleeps and is constantly monitoring the availability and performance of your application providing a real-time view of actual end-user experience.

In this webcast, we’ll explore the following benefits of CA’s synthetic monitoring solution:
•Visibility into cloud-based applications outside enterprise control
•Ensures availability using synthetic transactions to check systems when there is no real user traffic (the “3 AM problem”)
•Captures real user interactions for replay, to help ensure complex services are performing correctly
•Pinpoints problems through comprehensive browser-based end-user perspective to provide optimal experience

In today's be anywhere, do anything world, mobile is king. And to compete in the mobile app market, not only do your apps have to look and feel great, they also have to deliver immediate, accurate response and flawless end-to-end performance.

Join the on-demand version of the CA Mobile App Analytics live demo to discover how you can:
•Identify and fix app problems before they impact users
•Gain deep visibility into performance from mobile to mainframe
•Monitor application health with real-time crash alerts
•Slice and dice data to discover the key insights that keep users coming

In today’s Application Economy, applications are your new first impression and your customers have high expectations. The quality of a customer’s experience is increasingly defined by the quality of the digital experience delivered to them. That means there are more opportunities to impress, as well as more pressure to provide an optimal experience. As the need to impress customers with a superior digital experience increases, so does the complexity and size of modern application architectures. Application Performance Management can help you deliver optimal digital experiences – but there are key considerations you must make when selecting a solution.

In this webcast, we will explore:

• The key challenges organizations face to deliver optimal digital experiences in an increasingly complex application environment.
• How to best utilize Application Performance Management to increase visibility, decrease risk and reduce complexity.
• Steps any organization can take to evaluate their current state and improve the quality of the digital experience they deliver.

Just a glitch in app experience can turn loyal customers into lost ones. While modern applications can be simple to use, behind a pretty face can be a complex array of microservices, APIs and other backend services. That’s why application performance monitoring and management solutions from CA can simplify the complex to help you find and fix problems fast—so you can deliver exceptional user experiences. This makes for happy customers. And happy customers make for healthy businesses.