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Came here for bank holiday weekend. Was skeptical about staying here having read the reviews, the bad reviews were in fact true. The room was completely different to the double room that was shown on the website, it was in fact two single beds pushed together which as you can imagine was very uncomfortable.
Found that the staff were very...

Thank you for your review. We are sorry to hear the issues you encountered with the restaurant timings and would like to discuss this in further detail with you.Please contact me directly so I can respond to you. gm@hellabyhallhotel.co.uk. I look forward to hearing from you.

Just returned from another visit to Hellaby Hall hotel for afternoon tea. It was excellent. The food was delicilous with lovely finger sandwiches, a selection of cakes, tarts and scone with jam and clotted cream, with pots of tea and coffee, and glass of bubbly. The service and presentation were excellent, and in relaxing character surroundings. It was a lovely...

We stayed here for my birthday treat. Amazing food, large beautiful family room, service from Wendy was amazing, what a lovely lady she is she couldn't do enough for us. Excellent Customer Service from her. A very relaxing stay. Only thing missing would be to have gowns and slippers in our room to head to the spa in, and a...

Thank you for posting your kind review. We are delighted you enjoyed your birthday treat stay with us. The family rooms are a generous size and very popular with our guests. Once again thank you for your kind comments about the excellent customer service you received , in particular from Wendy. I will be sure to share this review with...

Rooms are well equipped and comfortable. Quiet and I always sleep well. Breakfast is very good and varied. The evening restaurant is ok if not a little over rated.
We will return next time we are in the area.

The hotel group that owned this hotel went into administration in May 2015 and I'm not surprised! Here is why:
Dear Mr Gordon
I have just returned from a disastrous visit!
As a present for my sister's 30th birthday, her boyfriend had purchased her a voucher (from Wowcher) for afternoon tea and use of the hotel's spa facilities as well...

I am sorry to hear about your recent experience here at Hellaby Hall. We are investigating this matter and I can confirm we are in receipt of your email which will be responded to by our Regional Operations Manager directly.

Visited Hellaby Hall as a couple. On approaching there is a big carpark with plenty of spaces..The outside of the hotel was nice with hanging baskets, and designated smoking areas. Inside the hotel was immaculate, the lady on reception was very smily and happy, and made us feel welcome. The room itself was bigger than expected. It was lovely with...

Thank you very much for your review and kind comments about the hotel and the team. As with all our reviews I will be sure to share these with the team.
We look forward to welcoming you back in the future.

I purchased an afternoon tea voucher for my Mum and I to have a special treat which included a glass of bubbly. I booked the date with a lovely lady at reception and was initially impressed by the service. On arrival, we were welcomed and were asked to go to the upstairs bar area where our table was again, rather...

Thank you for posting your review.
I am terribly sorry to hear about your experience , I understand the Duty Manager spoke to you on departure and apologised for the error that occurred . If you would like to discuss this matter further then please do not hesitate to contact me directly on sales@hellabyhallhotel.co.uk.

stayed over for one night on a Deal. Found all the staff to be polite, friendly and professional. Asked for more milk in our room and was promptly brought up. Had a 3 course meal in the restaurant and it was superb! Staff very attentive, although the restaurant was very quiet. Room was large and spotlessly clean. Couldn't fault it...

I do work nationally so I tend to stay at a number of hotels. This hotel looked good with good amenities. I have to say that it is well placed and generally in good order. Normally I wouldnt complain but on the day i stayed, there was no hot water in the morning. When I advised reception upon checkout (after...

Thank you for taking the time to leave your review.
I am glad you enjoyed your stay with us but also I would like to apologise for the lack of hot water. Unfortunately we did have an issue with the hotel boiler which was rectified immediately , however I am sorry for the inconvenience this caused you.
I hope we...

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Also Known As:

Hellaby Hall Rotherham

Hotel Hellaby Hall

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