Out of the Comfort Zone

Friday at 11 AM Pacific

November 25th 2016:Encore: How to Receive Feedback Well

It seems that there is no end to the feedback we get – especially at work. While some of it may be constructive and well delivered, a lot of feedback isn’t that useful. Yet, being seen as someone to “takes feedback well” is important. And of course, without feedback, we don’t grow enough. How can you best receive feedback, get the best from the message even if the deliverer isn’t so skilled? How can you better hear, respond to, act on, and dismiss feedback? How can you take it “less personally”?

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Featured Guest

Sheila Heen

Sheila is a New York Times business best-selling author, founder of Triad Consulting Group & faculty at Harvard Law School. She is co-author of the New York Times bestsellers Difficult Conversations: How to Discuss What Matters Most (2000) as well as Thanks for the Feedback: The Science and Art of Receiving Feedback Well (2014). She has been featured on “Oprah,” CNBC “Power Lunch,” & NPR.
Sheila has spent the last 20 years with the Harvard Negotiation Project. She specializes in particularly difficult negotiations – where emotions run high & relationships become strained. Her corporate clients include MetLife, BAE Systems, HSBC, the Federal Reserve Bank, Standard Bank of South Africa, No