Service & Parts

More than 4,000 self-propelled machines are repaired by our specialists every year

About Service

We offer our customers full product support

Experienced technicians

Highly trained technicians

Extensive parts inventory

Customer training

After-sale customer support

Multiple service locations

Parts

Average parts delivery within 24 hours

We maintain a large stock of replacement parts at each service center

We strive to minimize your mechanical downtime by offering 24/7 on location service

Our unique inventory system allows quick access to the parts you need

Off Season Service

Off Season Service Work can detect the wear of equipment at an early stage and identify hidden defects. Preventative maintenance extends the life and quality of your equipment.

Call to schedule your off-season service work now!

MAXI CARE

Your investment in CLAAS should come with peace of mind. We strive to increase operating reliability, keep your repair risk to a minimum and keep your farm within a profitable margin.

xtraCARE. For the entire machine

With xtraCARE, you will enjoy comfort and security beyond the standard CLAAS warranty, even in subsequent years. With individually defined terms, this service agreement includes covered repairs for the entire machine.

sysCARE. For all important systems and components

sysCARE is the ideal service agreement if you are looking for protection against unexpected repairs without making a major investment. Important systems and components are covered by this contract.

driveCARE. For the complete drive train

Engines, gearboxes, hydrostatic ground drives, axles and final drives can all incur costly repairs. The driveCARE service agreement offers you protection for all important drive components at an attractive price.

The benefits to you

Flexible scope of service agreement (xtraCARE, sysCARE, driveCARE)

Performance of all covered repair work by your CLAAS service partner

Variable contract terms

Exclusive use of ORIGINAL CLAAS parts

CLAAS TELEMATIC and online monitoring systems

CLAAS TELEMATICS is a remote diagnostics of your combine and tractor via mobile and internet technologies.

The benefits to you

The analysis of the necessary information via the Internet

Optimization of business processes: an analysis of working time

Optimization settings: remote control

Time-saving service and remote diagnostics

A complete overview of the machine with one click anytime anywhere!

Service Centers

Each service center contains state-of-the-art equipment with all necessary tools and diagnostic equipment.