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ATTENTION: Windows 10 users

Beta 2 build is now available!

If you just upgraded to Windows 10 or running build 10240 or greater of Win 10 pre-release you will need to download and install the new version of ZoneAlarm 14.0.157.000

[Solved] Reset

Re: Reset

Originally Posted by dobber

When I right click on the ZA Icon in the tra, there is no "reset" in the drop down box

Hi dobber,

Here's how to reset zone alarm:

> Hold down the Ctrl and Shift keys together and Right click on the ZA icon near the clock in the system tray
>Choose 'Reset' from the box that comes up
>Choose Yes on the Reset Settings dialog box
>When prompted, choose OK to restart your system
> Follow the on screen configuration prompts after reboot

Re: Reset

Re: Reset

Originally Posted by dobber

I followed these instructions. The box appears but "reset' is not in the box.

Which product and what version are you running? ZAAV, ZASS, ZAES, ZAP, ZA free?

I am running Internet Security Suite (ZASS) ver 9.1 and the reset function shown up when holding both the Ctrl-Shift keys down together and at the same time right-clicking on the ZA icon in the System Tray - see below:

Re: Reset

I followed these instructions. The box appears but "reset' is not in the box.

Both garywa and findley are correct, if you are using ZA Version 7.0.462.000 or 8.0 or 9.1

However Since You did not provide enough information for us to Help you..

It is Sometimes very Difficult toDiagnose and fix a Computerfrom halfway across the Country, without All the Details,without the ability to sit in front of your Computer monitor and see what's going on..