Our collection of outdoor patio heaters are high quality, easy to assemble and even easier to enjoy. Bring the warmth and ambiance of a fireplace to your patio, deck or backyard. These attractive patio heaters are the perfect addition for extended long warm evenings in your backyard, on the deck or patio entertaining friends and family.

All Fire Sense products are warranted to be free from defects in materials or workmanship for one year from the date of purchase.

Within this period, Fire Sense, also know as Well Traveled Living (WTL) will, as its sole option, repair or replace any components which fall in normal use. Such repairs or replacement will be made at no charge to the customer for parts or labor,
provided that the customer shall be responsible for any transportation cost. This warranty does not cover failures due to abuse, misuse, accident of unauthorized alterations or repairs.

Mantels Direct is committed to providing the most outstanding and personalized customer service in our industry. Our service representatives are experts in electric fireplace specification and selection. Each member of our team is empowered to make your experience a positive one. To help ensure your experience is the best possible, we offer a Satisfaction and Refund Guarantee, Price Match Guarantee, Authorized Internet Distributor Assurance, and Manufacturer
Warranty Pledge:

We want you to be completely satisfied with your fireplace purchase, so if for any reason you are not, we will refund 100% of your purchase amount should you be dissatisfied with any fireplace product. Within 14 days, simply call or email for return authorization number and instructions. We will ask that you return the item in the original packaging, in sellable condition. For complete details,
click here.

Mantels Direct offers quality fireplaces at prices that are extremely competitive with other authorized sellers. If you find a better price, before your purchase, we will match that price to ensure you get the best price. The item must be available for purchase at that price from an authorized reseller, whose authorization we reserve the right to verify. For complete details, click here.

Buying from someone that you trust and that manufacturers endorse is important. We are one of just a few certified authorized distributors of fireplace products on the internet. Authorized means that we have a direct relationship with each manufacturer regarding price, warranty and service issues. There are several unauthorized internet retailers out there, who can not guarantee your satisfaction with warranty and service issues.

We only carry the most respected fireplace brands in the industry. These manufacturers provide the most significant warranties – we guarantee it. Warranties range from 1 year to 10 years depending upon manufacturer and item. You will find complete details on your product's warranty in the 'Warranty' tab of that product.