In my contacts, I created groups, which are now renamed "labels". I can still email my groups by typing the name of the group/label; however, I no longer have the possibility of sharing Google documents with these groups. It used to be easy to share a document with a group of people by simply entering the name of the group. Now that this has become impossible, I have to type in the name of each member of my group, a very time consuming and inconvenient task. I would appreciate your help in this matter. 6 Recommended Answers 15 Replies53 Upvotes

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Last edited 3/8/19

I cannot share Google documents with the contact groups I created. They do not appear when I type in the names of the groups. I have to type in each group member's email address instead.

My staff was also very upset that they couldn't share documents from the share button. I worked with Google Tech Support on this issue and I eventually got passed on to a Collaboration Specialist. They immediately gave me confirmation that this was a new known issue and not a new feature.

The tech said:

"currently we have an ongoing issue with sharing Drive documents with Contacts labels/groups that is being investigated. We are currently waiting on an update from them and all I can offer at the moment"

I plan on showing staff how to share documents through gmail until Google finds a fix for this issue.

This has definitely changed. I have always been able to share with the groups that I have created and now I can no longer do that. It works fine in GMail but not in drive to share docs anymore. Can you please change it back?

The problem has been fixed - I got this message from Google yesterday:

The issue of Contacts labels not autocompleting has now been resolved for Calendar, Drive Share (including Docs sharing), and Forms. Our analysis has determined that Google Groups was not affected by this issue. This issue was caused by a software update which was corrected on March 11. Google Engineering has reviewed the affected software and will make the necessary adjustments to avoid recurrence of this issue.

I can share docs and slides with my labels now, but I cannot share a Keep note. Was this just overlooked? My institution's groups appear for me, but no "group" (label) that I created appears. Teachers would really benefit from a way to send keep notes to specific labels they create.

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