Privacy Policy:

For clients

Mindsoother Therapy Center is committed to maintaining the confidentiality of our clients. We do not share or disclose personal information or data about our clients to any other party except as requested by the client in writing, with the exception the following situations:

Suspected child abuse or dependent adult or elder abuse, for which we are required by law to report this to the appropriate authorities immediately.

If a client is threatening serious bodily harm to another person/s, we must notify the police and inform the intended victim.

If a client intends to harm him or herself, we will make every effort to enlist their cooperation in insuring their safety. If they do not cooperate, we will take further measures without their permission that are provided to us by law in order to ensure their safety.

Among the therapists at Mindsoother Therapy Center for the purposes of clinical supervision

We abide by HIPAA practice standards.

In order to keep your information secure and stay up-to-date with the latest guidelines, we may modify this privacy policy at any time. Therefore, we recommend that you check this policy periodically.

For online users and email subscribers

We collect and use minimal information from you in order to give you the best experience when using our website or digital content. This information includes:

Name and email address, when you sign up for our newsletter and email updates or contact us via our website

Billing information, if you purchase products or service through our website

We may use the information that you give us to email you recommending content that you’d enjoy and updating you on what’s new at Mindsoother, or to run social media promotions.

The information you provide us is voluntary, and you can opt-out at any time upon request. You also have the right to unsubscribe from emails, request that your data be deleted, or request a copy of your data. Keep in mind that choosing not to provide certain information may prevent you from getting the most out of our website and services.

Mindsoother LLC is committed to maintaining the confidentiality of our subscribers. We do not share or disclose personal information or data about our subscribers to any other party except as requested by the person in writing.

Any information shared with us through emails or our website is protected by this privacy policy.

In order to keep your information secure and stay up-to-date with the latest guidelines, we may modify this privacy policy at any time. Therefore, we recommend that you check this policy periodically.

Communicating Via Text or Over the Internet:

There are limits to protecting your confidentiality via text over the internet. While we do our utmost to preserve your confidentiality, we cannot guarantee privacy. Please consider the information you submit over the internet prior to sending.

There are several ways you can communicate with us without having to send information over the Internet: in person, by phone, by regular mail.

Social Media and Technology Policy:

Privacy in use of social media cannot be guaranteed. Any use of technology carries some risk of breach of confidentiality. Here’s what Facebook.com privacy policy disclaimer says:

Although we allow you to set privacy options that limit access to your information, please be aware that no security measures are perfect or impenetrable. We cannot control the actions of other users with whom you share your information. We cannot guarantee that only authorized persons will view your information. We cannot ensure that information you share on Facebook will not become publicly available.

Please be mindful of the needs of your privacy and confidentiality when using social media.

Last Updated May 2018

Fees:

We understand that therapy can be a big time and financial commitment!! Our goal is to help you get the help you need and meet your goals in an efficient and timely manner so that you can live your desired outcome as quickly as possible!

As therapists with many years of experience helping children, teens and adults transform, we have established fees that are commensurate with our experience and consistent with other mental health providers in our area.

Fees vary by service. Please call or email for details.

Insurance:

We are an out-of-network provider for insurance companies. If your insurance plan provides out-of-network mental health coverage for you and your enrolled family members, you can expect to receive reimbursement for our services, once you have satisfied your deductible. We are happy to help you navigate this system to ensure you receive the payments you are entitled to.

As a service to our clients and their families, we will submit your paid claim directly to your insurance company for you. Three easy steps – you pay us, we bill them, you receive payment (according to your plan coverage).

We also gladly accept HSA credit cards for your convenience.

We recommend that you check with your insurance provider to find out the exact coverage included in your plan. Here are some helpful codes you can give them for the services we provide:

CPT Code 90791: Initial Assessment/Evaluation

CPT Code 90834: Individual Therapy, 45 minutes

CPT Code 90847: Family Therapy with Client Present

CPT Code 90846: Family Therapy without Client

CPT Code 90853: Group Therapy

Here are some helpful questions to ask your insurance company regarding your plan: