What do you like best?

ESkill has so many options, it fits any situation. With their Off-the-Shelf ready to use options based on Subject or Job and the ability to customize and create your own for unique or individual needs, there is something for everyone and every need. I also love the ability to review each question before making a decision on what you will use.

What do you dislike?

Their strength is a bit of a weakness. There are so many choices it can be overwhelming without help. But that's where their consultant and/or customer support is helpful.

Recommendations to others considering the product

Take time to know what you're looking for. With all the choices, it's best to think about the job and skills needed before hiring, and then choose the ESkill test(s) that support that.

What business problems are you solving with the product? What benefits have you realized?

Helping clients create a stronger, objective hiring system so they know more information about candidates. This allows them to make better decisions and have a stronger on-board process. Benefits are clients are surprised less and go into a new employee situation with more knowledge and less emotion.

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What do you like best?

What I like best is that applicant's are able to access the assessments easily and comprehensive results are automatically sent to the administrator.

What do you dislike?

I dislike how the set up is between test creation and maintenance - the flow is not all quite there. It would be nice if while creating the test, you would be able to view the questions added at the same time instead of needing the review the questions on a different screen. This would decrease the amount of time needed to create a quiz.

Recommendations to others considering the product

The representatives of eSkill handle any admin questions in a timely fashion while also taking the extra steps in being available for training on uses.

What business problems are you solving with the product? What benefits have you realized?

We are able to pre-screen applicants through the thorough testing and are able to easily compare applicant results with one another. By being able to test the applicants through a secondary vendor - eSkill - we are able to get an all-around look of each applicant.

What do you like best?

I like that this product is based on research and that the results of the survey correlate to employee performance. I also really appreciate that they allow you to create your own tests

What do you dislike?

I wish there were more Ambulatory care focused questions for their healthcare questions

Recommendations to others considering the product

I think if you use it to screen applicants it provides very valuable information. It was great to work with our rep to modify questions and I even use it for my healthcare competencies. Their team is honest and helpful and they check in with me every few months use to make sure I am satisfied.

What business problems are you solving with the product? What benefits have you realized?

We have been using eSkills to identify candidates with good Customer Service. We have also been using the test den to create our own tests for current employees so we don't have to use paper and manual grading

What do you like best?

eSkill is easy to use, easy to organize, and easy to work with. eSkill has a testing platform for every situation you can possibly think of. I love using eSkill. It makes my job easier and helps me to get more done in a shorter period of time. Also, they were so helpful during the set up phase and allowed me to take sample tests without charging our account or using our test credits.

Also, there is an option to customize your assessments. They have tons of pre-written questions that you can pick and choose to create your very own customized test, and you can give it a custom name. It's like an assessment salad bar.

All you need is the applicants email address and you are good to go. Send the assessment and the rest is easy peasy. You will get a notification when the applicant completes the test. eSkill keeps all of the completed assessments organized for you. It's easy to go back and find for reporting purposes.

eSkill is by far the best assessment service out there. I would highly recommend this service to anyone that needs to test candidates for hiring.

What do you dislike?

I honestly do not have any complaints about eSkill. That's the truth!

Recommendations to others considering the product

If you are looking for an quality solution for your assessment / hiring needs, eSkill is your best option.

What business problems are you solving with the product? What benefits have you realized?

We use eSkill for Microsoft Excel assessment. eSkill helped us establish a benchmark for this test, by allowing several of our employees to take this assessment for free. That was a huge help.

What do you like best?

The ease and flexibility of the testing has been beneficial for assessing employees. When I have questions, the eSkill team is always prompt in finding the answer, usually withing an hour of my emails.

What do you dislike?

The only downside of eSkill is that candidates need an email address to sign in to the test. While most candidates do have an email, those that do not have to create one or use a friend's email.

Recommendations to others considering the product

eSkill offers the most flexibility and best value of any testing my company looked at.

What business problems are you solving with the product? What benefits have you realized?

With the skill testing, we have been able to screen candidates for a higher level of detail orientation. This has made interviewing more effective and most candidates that are hired are more successful in the training portion of on-boarding.

What do you like best?

I really enjoy the simplicity of purchasing a test package, being able to customize my assessments to include multiple skills and with one credit, and the multiple views to assess candidate scores.

What do you dislike?

I wish there where a way to get credits back if there is an assessment that goes incomplete.

Recommendations to others considering the product

It's simple, effective and not at all overpriced. You can really get what you need without paying for things you don't.

What business problems are you solving with the product? What benefits have you realized?

We are assessing potential new hires prior to spending time to bring them on-site for in-person interviews. This allows us to be more cost effective as a company and bring in the best possible candidates they are more likely to be successful.

Response from eSkill Team of eSkill

Thank you Nick for your feedback. We are happy that you find eSkill simple, flexible and effective. As far as the credits are concerned, we are brainstorming with the app development team for an option to store and re-use credits if the assessments are incomplete. Though this scenario seldom happens, so it is quite a business challenge to cover it. Thank you for your suggestion.

What do you like best?

The ability to customize the tests. My favorite piece of the assessment is being able to access a user's mult-task ability with the timed interactive assessment questions. This helps when hiring technical customer service roles as they would be on the phone and using multiple systems while speaking to the customers. It allows for us to see if a candidate would be able to handle the fast-paced environment.

What do you dislike?

Some of the assessments that have scenario based questions are out-dated and the person on the recording is speaking very slow which is not realistic. They are not sure when they will be able to implement new changes to those recordings and when they checked into it they also did not have a timeline, however suggested we make our own personalized scenario based questions.

Recommendations to others considering the product

I highly recommend using the subject section when creating your test and then going question by question to keep and/or eliminate any questions that you feel will or will not be relevant. This really helps with customizing your assessment to be in line w/the skills sets you are seeking. Personally I combined several subjects and customized to one assessment. It was time consuming to go thru all of the questions however in the end I feel it was worth it to ensure that we were asking relatable questions and not just random unrelated questions.

What business problems are you solving with the product? What benefits have you realized?

Uncovering multi-task abilities, typing speeds, customer problem resolution questions/scenarios which can assist in finding quality candidates. Additionally doing trial testings on current high and low performers and we believe this can also be helpful for potential coaching opportunities.

Response from eSkill Team of eSkill

Thank you Margie for your feedback. I am happy that you find eSkill useful when creating your technical customer service assessments. We have many new and updated subjects in our near-term pipeline, and hope you were able to create the dictation scenarios at the speed you prefer.

What do you like best?

The in-browser test experience. Being able to test on such vital skills such as word processing, spreadsheets, etc without requiring the user to actually have the software on hand is a huge plus.

The automated notification emails to applicants and hiring managers are also very nice (even customizable).

It is amazing how customizable the tests can be and how much tests we have to choose from.

What do you dislike?

It does not test on Google Sheets/Docs. Our organization uses Google sheets/Docs almost exclusively (all though it is similar to MS office their are some subtle differences).

It would also be nice to have a more user friendly portal for managers to use when creating their tests.

It would be great to see a dashboard that can compare candidates for a specific job, i.e. tell me which of our 5 candidates did better on subject A and which did better on subject B, furthermore, if they did not do well on subject B how might that affect our organization?

Recommendations to others considering the product

Evaluate how eSkill fits into your hiring workflow; does it integrate with current hiring systems?

What business problems are you solving with the product? What benefits have you realized?

Hiring candidates that are qualified for the job or have the ability to learn quickly.

The largest benefits we've realized are ease of testing over the internet, (our previous test used to be a paper test), ease of grading tests (our paper test required HR to grade each test), and the ability to see fairly and consistently graded results immediately.

Response from eSkill Team of eSkill

Thank you for your feedback. I am happy that you find eSkill tests easy to use over the internet. The eSkill Application Programming Interface (API) allows it to fully integrate your test results and reports with your Applicant Tracking System (ATS) or Learning Management System. Please visit the API and integration page for more information. Also, we already have Google Apps subject that covers Google Docs and Google Sheets. As far as the redesign is concerned, we have plans to change it by the end of Q3 2018. In our new Test Center version, we will test your suggestions regarding the reporting options. Our database queries are indeed not so complete at the moment, so we will take into consideration the needs of our users and implement the changes where possible.

What do you like best?

Easy to use, wide variety of tests, no technical problems - these are my top 3. With our prior testing service, there were many technical problems that required my time trying to solve - sometimes we had to bring the tester into the office rather than have them test at home.

What do you dislike?

That we had to make a test for each of our offices for each of our job roles. It seems cumbersome. We should be able to have one test for each role and be able to have all of our offices use the test but yet on the backend we can identify who the office was that sent the test.

Recommendations to others considering the product

don't be hesitant about asking eSkill to update a test - they will get it done if they can

What business problems are you solving with the product? What benefits have you realized?

We are hiring a lot of marketing people. Our previous testing service did not provide any Adobe CS testing. eSkill does. As a matter of fact, I requested that they provide an updated Adobe CS test for the new version and they built one in just a few months. We are getting some talented people because we're able to test their graphic capabilities.

Response from eSkill Team of eSkill

Thank you for your feedback. I am happy that our team can help and we have managed to fulfill your needs so quick. Our client success managers are there to gather all your needs and we are doing our best to update everything that technology speeds up. I can see the trouble of looking in the backend and identify the office that sent the test. We will work on a solution to make it more user friendly and bring this option in the front end.

What do you like best?

It is a web based system that has a very accessible TA team for us to utilize. It is also very user friendly and we are able to capitalize not being required to proctor the tests in instances where it is not necessary.

What do you dislike?

Sometimes customizing a test or bundling the tests does not work as well as it could.

Recommendations to others considering the product

I would encourage others to go through the same testing of the use of the system from a variety of user types before making a decision. It was time well spent for us.

What business problems are you solving with the product? What benefits have you realized?

We utilize the system a the state workforce agency so the system does not solve any of our own business problems. However, we offer this product free of charge to the businesses of our state which is provides the benefit of a screening tool for many small businesses that may not have the need for a full system on their own.

Response from eSkill Team of eSkill

Thank you for your feedback. You can choose relevant questions and tests from an extensive library with over over 500 professional subjects, 600 ready-made tests, and many thousands of selectable questionsthat can be combined into an unlimited number of tests that fit your business needs. Standard tests can also be modified and saved as custom tests. Our client success managers are always there to help you configure the tests according to your needs, so please do not hesitate to give us a call. I am so happy you integrated our product in your business as a free incentive for your clients. Please do not hesitate to give us a call if you need assistance that is more technical. Our team is always there to help.

What do you like best?

For all of the applicants that say they have a skill set, we will learn from the test that we created if they do have the skills. I also like that I can create my own tests. They also give you an easy to use ranking.

What do you dislike?

there are so many tests to go through in order to find the one I need.

Recommendations to others considering the product

get help from the company to filter through the super long list of tests and questions

What business problems are you solving with the product? What benefits have you realized?

We hire people that can actually do the job. It has saved us time from putting applicants through the process that could never handle the job.

Response from eSkill Team of eSkill

Greetings Chris, and thank you for your positive review. I can see how one might be overwhelmed by the long list of tests, but as you can imagine, our first priority is to cover as many job positions as possible. One way to reduce the time you scroll through the list is simply type a keyword such as “Adobe”, “Photoshop” in the list of subjects or tests, and the list will automatically jump and find the tests that contain your desired domain. Also, please do not hesitate to call us for any challenges you might encounter when customizing your tests. Our client success team is there to help.

What do you like best?

It is great that I can mix and match assessments together and add or delete questions for an already predetermined assessment.

What do you dislike?

There is a lot and it can be overwhelming. There is a lot I have to remember to do (copy a job, save a job, add my email address in to the system to receive notifications when someone takes an assessment...) and it would be nice if some of these things had a default instead of me having to manually do them.

Recommendations to others considering the product

There is a lot you have to remember when setting up a new assessment. Once you've done it, then you're good, but there is just a lot to remember to do.

What business problems are you solving with the product? What benefits have you realized?

Assessments helps us to determine if what they are verbally telling us align with the assessment results.

Response from Haley Fairbrother of eSkill

We understand the process can be overwhelming. We appreciate your feedback and have sent your suggestions to our Product Development Team. Please keep in mind your Client Success Manager is here to help you with the process whenever you need it!

What do you like best?

What do you dislike?

Question bank needs more simulation for some common software features.

Recommendations to others considering the product

When evaluating testing, the ability to have control over the test was far above the rest of who we were evaluating at the time.

What business problems are you solving with the product? What benefits have you realized?

We had issues evaluating admin hires. We needed a metric that would help us measure the truthfulness in resumes and actual skill. Not only did we get a great standardized measuring tool, we were able to add more metrics on other categories that we deemed necessary.

Response from Haley Fairbrother of eSkill

Thank you for taking the time to review eSkill! We are happy to hear that eSkill has helped you solve your hiring issues for Admin positions. Please contact us directly for any content requests, we will happily send all suggestions to our Content Development Team.

What do you like best?

I like the ease of the program and the many different subjects offered.

What do you dislike?

I dislike that as a test proctor, I cannot get the testing code to not show up on the tester's computer. This opens me up to having the test code copied and customers take the test without a proctor.

Recommendations to others considering the product

This is a great tool to judge customer skills for employers. I recommend it to anybody serving the public. We are a One-Stop service offering employment services to the public. We are also the only agency in the area who offers free typing tests and 10 key tests. We have designed a system around eSkills for employment testing and employers in the area trust that we offer a good product that fully tests the applicants skills.

What business problems are you solving with the product? What benefits have you realized?

The typing and 10-key tests are recognized by local employers, so applicants can come to our One-Stop and take the test for free and receive a certificate for their job applications.

Response from eSkill Team of eSkill

Greetings Kimberly, and thank you for your positive review. Our content is validated by a team of experts and we can always make changes to the clarity of the questions. Could you be more specific as to what questions sounded unclear to you? Thank you a lot.

What do you like best?

I like that we can customize the test and that the test taker is only taking one test on multiple subjects versus taking separate tests for each subject and i like that we have an account manager to assist us 24/7.

What do you dislike?

I have not found anything i dislike as of yet.

Recommendations to others considering the product

Great Product

What business problems are you solving with the product? What benefits have you realized?

We are able to test our candidates on certain skills. It is easier for our candidates to take the tests and for us to pull results based on different formatting.

What do you like best?

When I have an issue, I get immediate attention. My customer service representative is happy to help and solves almost all issues. When she is unable to provide an immediate solution she gets her IT folks involved. To date, there has been no issue that has not be handled.

What do you dislike?

We are Pacific Standard time and so there are some time challenges on occasion. However, the eSkill customer service team must take work home as I generally will at least get an email response letting me know they have received my message.

What business problems are you solving with the product? What benefits have you realized?

We have been able to customize different assessments to meet the demands of our customers. This has allowed us to qualify candidates and get them placed on time meeting the client needs.

Response from eSkill Team of eSkill

Thank you for your feedback. I am happy that our team can help. Our client success managers are there to gather all your needs. We can implement in the email automation system an auto reply, though we like to use as less boots as possible in our customer service processes.

What business problems are you solving with the product? What benefits have you realized?

Response from eSkill Team of eSkill

Thank you for your valuable feedback. Your suggestion is obvious in our case, as we have such a large library and many reports are generated. Thank you, it should not be a problem to add a search box and increase the maximum limit of displayed results.

What do you like best?

I find eSkills a wonderful product to use. There are very useful tests and such a huge library to chose from. I have never found a subject that eSkills does not have a test for. I find the program very easy to navigate and use.

What do you dislike?

The library is so big that I sometimes find it hard to find the exact match that I am looking for. It takes some digging but I eventually do find it.

What business problems are you solving with the product? What benefits have you realized?

Skills Testing let's me and my clients weed out people who say they have a specific skill but don't. It also allows us to figure out where more training is needed.

Response from Haley Fairbrother of eSkill

Thank you for your positive review! We understand our extensive library can be overwhelming. Whenever you need help customizing your test that best fits your needs, please contact us directly. We will be happy to assist you in configuring your assessment.

What business problems are you solving with the product? What benefits have you realized?

Response from Haley Fairbrother of eSkill

We are glad that eSkill has helped you assess candidates more accurately and quickly. Your dedicated Client Success Manager is always here to help when you need it! Please never hesitate to reach out for any challenges you might encounter when customizing your tests.

What do you like best?

The bank of questions is a great starting point for assessing skills for most positions.

What do you dislike?

Overall the questions are useful, we would like to be able to add questions from time to time that are more specific to a position and our industry but the cost for this additional functionality outweighs the benefit.

Recommendations to others considering the product

This product offers a good basic set of questions for skill evaluation. Spend time selecting your questions and work with the support team to refine questions.

What business problems are you solving with the product? What benefits have you realized?

We need to assess basic computer knowledge related to MS Office and skills related to a position before making an offer to a candidate.

What business problems are you solving with the product? What benefits have you realized?

Response from eSkill Team of eSkill

Hello, Gloria. Thank you for your review and suggestion. Many users appreciate the ease of the administration of the tests. As far as the menu bug, I already transmitted the suggestion to our development team. Thanks again.

What business problems are you solving with the product? What benefits have you realized?

Response from eSkill Team of eSkill

Hello Amy, thank you for your valuable feedback. We are glad that your staffing company can pinpoint the right candidates easier. We can certainly implement the “Back” option. Thank you for your valued business.

What business problems are you solving with the product? What benefits have you realized?

Response from eSkill Team of eSkill

Greetings, Joseph. I am very disappointed to read your experience with eSkill. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with sincerity. Our client success managers can help you configure your tests and the deployment plan, and your have access to a massive 600+ subject library for building tests from a selection of ready-made job-based and single-subject tests that fit specific needs. Thank you for your thoughts.

What do you like best?

I like that I have the ability to create tests based off my needs! I can use the premade templates but can also mix in questions that most pertains to my job.

What do you dislike?

It took some getting used to with creating the tests. Creating the tests isn't as user friendly as some other sites I have tried, but you get the hang of it after a while. I also wish there was a typing test where you could type a paragraph. Everything seems to be typing addresses and account info etc.

What business problems are you solving with the product? What benefits have you realized?

We went from paper tests to the computerized which brings our application process more current with our competitors.

What business problems are you solving with the product? What benefits have you realized?

Response from eSkill Team of eSkill

Thank you Nicholas for your review. I am glad you like the administrator view. You can personalize your testing screens by displaying your company logo in the header for your test, and choose a color scheme that will best reflect your brand identity. Also, you can personalize your assessment invitation emails by setting up and using your own email invitation templates. These features are included in the Premium and Enterprise package.

What business problems are you solving with the product? What benefits have you realized?

Response from eSkill Team of eSkill

Thank you Kelly for your review. We are glad you had a good experience with eSkill. Also, please do not hesitate to call us for any inconvenience you might encounter when customizing your tests. Our technical support team is there to help 24/24h.

What business problems are you solving with the product? What benefits have you realized?

Response from Haley Fairbrother of eSkill

Thank you for your kind review! Our simulation questions do accept all common methods as a correct answer. Your Client Success Manager is always here to help you configure the tests according to your needs, so please do not hesitate to give us a call if you need assistance.

What business problems are you solving with the product? What benefits have you realized?

Response from eSkill Team of eSkill

Greetings and thank you for your valuable review. I am glad you can use our tests for testing Microsoft Office skills and other computer skills. Our product offers class-leading advanced simulation tests that replicate real-life work environments that require no additional plug-ins. In 2018, we are planning to add new Microsoft Office and Call Center Simulations.

What business problems are you solving with the product? What benefits have you realized?

Response from eSkill Team of eSkill

Hello Elizabeth, thank you for your feedback. Our client success managers are here to help you find the best solutions for your company, and I apologize for any misunderstanding regarding the documentation. Thank you for your understanding and for choosing eSkill.

What business problems are you solving with the product? What benefits have you realized?

Response from eSkill Team of eSkill

Greetings and thank you for your feedback. We really appreciate that you closely work with our client success managers and they can free up some of your time with our services. We take into consideration the possibility of personalizing the data format in our tests.

What business problems are you solving with the product? What benefits have you realized?

Response from eSkill Team of eSkill

Thank you for your positive review. You can always call our client success managers and they will help you configure the tests based on your specific requirements. He or she will be there to help you deploy your assessment tests and processes in accordance with your goals.

What do you like best?

eSkill has a wide variety of questions which allows us to create customized tests for our clients. eSkill is always willing to listen to our needs and find solutions...even if that means additional configuration is needed.

What do you dislike?

Look is a bit outdated, they have taken this request already and are looking to make changes.

What business problems are you solving with the product? What benefits have you realized?

Provides us with a comprehensive look into a candidates skills and abilities.

Response from eSkill Team of eSkill

Thank you for your positive review. I am personally so pleased to see that so many of our users like our customization options. And yes, our look is a bit outdated, however, we are working on our redesign both for the website and the application. Thank you for your observation.

What do you like best?

The eskill testing system is very easy to use and covers a wide range of testing options. Those testing options are very practical in terms of usage and relevance to what we look for in measuring candidate competence.

What do you dislike?

Some of the "useability" is a touch basic but this doesn't impact on its overall effectiveness.

Recommendations to others considering the product

Go for it - although the cost does appear too competitive certainly compared to other similar sustems/suppliers it is extremely goo.

What business problems are you solving with the product? What benefits have you realized?

Core candidate competence when looking to assess suitability for vacancies. This is both for permanent and temporary roles and those of technical nature and those not.

What business problems are you solving with the product? What benefits have you realized?

Response from Haley Fairbrother of eSkill

We are happy you find eSkill easy to use! You can view the Score Notification email addresses under the 'Edit Test' option for any assessment. Please let us know if you need any further assistance, we are always happy to help!

Response from eSkill Team of eSkill

Thank you for your review and for your trust in our product. You can assess skill gaps and training needs in the post-employment phase. Thank you for your suggestion regarding the time setting for each test. It is quite difficult to implement it, but our dev team will surely come with a solution. We will take it into consideration at our next development stage.

What business problems are you solving with the product? What benefits have you realized?

Response from eSkill Team of eSkill

Thank you for your review and for your trust in our product. We are glad that you can navigate easily through our options and please do not forget that our client success managers can help you configure anything you might need based on your specific job requirements.

What business problems are you solving with the product? What benefits have you realized?

Response from eSkill Team of eSkill

Thank you for your trust and positive feedback. We are here to help and our team is constantly improving the product experience. Our client success managers can help you configure anything you might need based on your specific job requirements, so that you can free up some time in your business.

What business problems are you solving with the product? What benefits have you realized?

Response from Haley Fairbrother of eSkill

Thank you for taking the time to give us feedback! We have sent your request to our Content Development Team. We update our subject library content regularly so please never hesitate to send us subject requests. We are glad utilizing eSkill has made your process easier!

What business problems are you solving with the product? What benefits have you realized?

Response from eSkill Team of eSkill

Thank you for your trust and positive feedback. We are here to help and our team is constantly improving the product experience. You can choose relevant questions and tests from an extensive library with over 530 professional subjects, 650 off the shelf tests and and many thousands of selectable questions that can be combined into an unlimited number of tests that fit your business needs. Also, you can choose to make simulation tests from a wide range of disciplines, including Microsoft Office, Software, Language, Clerical, Customer Service and Call Center.

What do you like best?

What do you dislike?

In the past we purchased unlimited testing each year. Our testing needs have decreased and we now purchase a set number of tests to be used over a specified period of time. It is nice to have this option, however, it would be nice to purchase the tests as needed.

What business problems are you solving with the product? What benefits have you realized?

We test applicants for various roles. eSkills enables us to learn the skills of our applicants before making crucial hiring decisions.

Response from eSkill Team of eSkill

Thank you for your trust and positive feedback. We are here to help and our team is constantly improving the product experience. You can choose relevant questions and tests from an extensive library with over 530 professional subjects, 650 off the shelf tests and and many thousands of selectable questions that can be combined into an unlimited number of tests that fit your business needs. Also, you can choose to make simulation tests from a wide range of disciplines, including Microsoft Office, Software, Language, Clerical, Customer Service and Call Center.

What business problems are you solving with the product? What benefits have you realized?

Response from eSkill Team of eSkill

Thank you for choosing eSkill as your primary test assessment provider. This kind of feedback keeps us going. The customization option is included in the product, however, the editor is part of the Premium Packages. In the editor, you can create and edit your own test questions. With this tool, you can write or upload your own proprietary questions. Start with a standard job assessment test or configure one with the help of our client managers.

Learning about eSkill Skills Testing?

* We monitor all eSkill Skills Testing reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.