Cisco VoIP Telephones

Important information about VoIP telephone service

Before moving a phone to another office or building, please notify IT Services via the Order IT site so we can update your E911 location information.

In the event of a power outage, telephone and network service in most
locations should be available for approximately 20 minutes via a UPS
(uninterruptible power source). It is important to know the location of
an analog phone (also know as "plain old telephone service") for use in
an emergency; consult your Department IT Contact if you're not sure
where to find one. Depending upon the extent of the emergency, e.g., a
major earthquake, cellular service may also be unavailable.

Overview

The Cisco VoIP phone transmits calls over the same data
network that your computer uses. Combining voice and data over the same
network means that you have more control over your phone and its
features.

Cisco technology adds the ability to associate your primary
telephone number with your login ID, password, and associated profile
preferences. Because your profile is associated with your login, you can
log in to any Cisco phone within your call group and place or receive
calls on that phone as if it were your own.

Features

Receive calls from any Extension Mobility (EM) phone with a simple login

Up to three calls per line, with a fourth reserved for conferencing and transferring

Phone types and models

A number of phone types and models have been deployed throughout the University and hospitals; see the Cisco VoIP Telephone Models and User Guides web page for a list of current models with links to both online and printable user documentation.