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Cookie Kwan is a Real Estate Agent, famed for being "#1 on the West Side." While outwardly friendly, she is ferociously territorial and will not hesitate to use intimidation on anyone she feels might be encroaching on her turf. For example, Gil is very frightened of her and despite being desperate to make any sale or follow any lead, he stays very far from Cookie's coveted West Side and is too terrified to even talk about the area lest he incur her wrath.