Posts Tagged ‘auto’

These bastards never seise to amaze me. I can’t even cancel Auto-renewal? Last time I wrote I had changed my expiry date so they failed to get my money. Then they sent me notices of an outstanding amount owing. Then after I responded, they canceled my account. 10 days later they billed my credit card by guessing at the new expiry date!!! WTF is up? prosecuted

Good day <First Name>,

Thank you for your email. Unfortunately we can not post date the cancellation of your Spot service. As per the Terms and Conditions of Service which you agree to when activating your Spot device, Spot service is based on an auto renewal policy and therefore will auto renew each year. Should you wish to cancel service at that time, please contact customer care and we will be happy to assist you with your request.