Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

I was a customer of Nextcard Inc, which was taken over by the FDIC in February of 2002. When I signed up I was promised a 0 Apr on all balance transfers. A few months later the Apr was jacked up to 18.9% with no explaination. I e-mailed several times about this matter and never once did I get a response.

Shortly after my apr had increased I recieved a notice in the mail stating that my account had been closed and that the FDIC had taken over the account. I, like many others had signed up for Nextcard because they promised a low apr and I was trying to illiminate my debts not increase them. I feel like we have all been violated and anyone who still has a remaining balance or despute should be compensated. I have never experienced such poor customer service from a company.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.