We are so sorry for the trouble. This morning we were notified of an issue with our thumbnail generation process. From a user’s perspective it means that newly uploaded photos aren’t being seen by the rest of the family. Our engineers have identified the problem and are working on a fix.

Please note that the photos you have already uploaded (and continue to upload) are completely safe and you will not need to repeat the process. Once the fix is deployed, these thumbnails will start to be created automatically again and within a few hours we expect everything to have caught up.

So sorry for the inconvenience.
Thank you for your patience.
The Lifecake Team