About Us
MC Products has over 20 years experience in the field of manufacturing equipment and 'kit' bags, with a proven reputation in the Police, Security and Prison sector.
Working closely with operational Police Officers, our in-house design facilities are constantly developing and improving products for covert and overt Police operations.
The MC Products PROTEC range of uniformed accessories is indicative of today's modern police force. With many improved features including the latest in materials and fittings, the products are robust and hard-wearing meeting today's demanding environment.
The key to our success is innovation, and to this end the company has recently pioneered the covert shoulder holsters, radio holsters and modular system designed for undercover operations.

About Us

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Payment
To ensure the fastest and safest turn around MC Products would like to recommend paypal as our preferred payment method.
1. For UK buyers only we accept Paypal, most major credit and debit cards, cheques and postal orders. If sending us a cheque please make it payable to MC Products UK Ltd and include a with your ID otherwise we wont be able to identify the payer.
2. International buyers, please note we ONLY accept payments through paypal in GBP Pounds Sterling. If ordering from outside of the EU, MC Products UK Ltd is not responsable for any custom duty or import tax.
3. All payments are expeted in no more than 3 days after making your purchase.

About Us

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Shipping
We take great care packaging every item to ensure safe shipment to you. Most of our items are sent with Royal Mail on a recorded delivery, this can take between 1 and 7 working days for delivery and will need to be signed for at the given address when delivered, if nobody is present at the time of delivery your address should be carded and the item will be taken back to your local post depot to await collection. Our heavy items are sent on a 24 hour Parcel Force sevice and the same procedure will apply.
Unless it states otherwise ALL of our quoted shipping charges cover mainland UK only, this does on some items exclude the highlands of Scotland, Northern island and all of the Channel Isles. If this applies to yourself then please contact us before making your purchase for an accurate postage quote.
Please note when receiving your item there may be a postage label indicating how much the carriage cost, this covers us for shipping only and to keep in mind that our postage and packing charge not only applies to the shipping of your item, but includes a small amount for the picking packing and materials.

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Terms
1. INTRODUCTION
This Site is owned and operated by MC PRODUCTS UK Ltd. We strive to offer all our customers reliable goods and an excellent level of service. If you have any queries, please contact us on 0151 548 0144 or @mcproducts.co.uk or Units 1 & 2 The Yardley Centre,Yardley Road, Knowsley Industrial Park (North),Knowsley,Merseyside L33 7SS UK We shall do our best to provide you with answers and solutions.
2. ACCEPTANCE OF TERMS
Before using the Site or purchasing any goods available here, please read these terms of use. Your use of this Site and any contracts for the purchase of goods ("Contracts") are subject to these terms and by placing an order you agree to be bound by them. We reserve the right to review and revise these terms from time to time without prior notice and by continuing to use the Site after any such revision you agree to be bound by such changes. Nothing in this document affects your statutory rights as a consumer. You can find out more about your statutory rights by contacting your local trading standards office or Citizens' Advice Bureau.
3. GOODS, ORDERS AND AVAILABILITY
The Goods will be as described in this Site, from time to time It is possible that some information on this Site may contain technical inaccuracies or typographical errors. We reserve the right without notice at any time to amend, improve or correct any information on this Site and to discontinue, temporarily or permanently, any range or line of Goods.
We only accept orders from adults aged 18 or over.
Occasionally the Goods you order may be out of stock, sold out or unavailable for some other reason. The display of any Goods on this Site is an invitation to you to offer to buy them; it is not an offer to sell them at the listed price. If you place an order for Goods then it shall be an offer to buy them and shall be subject to acceptance by us. We reserve the right to reject any order or to cancel any order (whether or not it has been confirmed by us and payment has been accepted) if the Goods are unavailable or for any other reason (such as without limit if the Goods have been displayed at an incorrect price due to a typographical or other error).
If we cannot deliver any part of your order, then we will inform you and we may offer you an alternative product. If the alternative is not acceptable or none is available or offered then we will refund you for any payments made for the undelivered Goods.
If you are a consumer you have the additional right to cancel the contract without reason and receive a refund. [This is a legal requirement in respect of many types of goods (see reference to Distance Selling Regulations) and may be good business practice in all cases] You must inform us in writing of your desire to cancel within seven working days starting on the day after the day the goods are delivered to you. You should contact us by letter, fax or email at the address shown above. You must return the goods to us at your cost and we advise you to ensure the goods are adequately insured during any return journey. If you have not returned the goods within 14 days of cancellation or if requested we can collect the goods from you at your cost. We shall refund the total amount of money paid by you for the goods, less any costs to collect the goods if required, within 30 days starting with the day on which we receive a notice of cancellation in writing from you.
4. INDEMNITY
You agree to fully indemnify and keep us and our affiliates, officers, agents, partners and employees fully indemnified from and against all liabilities, claims, actions, expenses or costs (on a full indemnity basis) made by any third party due to or arising out of your use or misuse of the Site your breach of these terms or your breach of any rights of a third party.
5. PRIVACY
We are committed to protecting your privacy. In general, you can visit this Site without telling us who you are or revealing any information about yourself. If you decide to purchase Goods we will need information, such as your name and address. We store such information on a computer. We may use this information to provide you with a more personalised service and to tell you about special offers and any changes in our service which we believe you will find valuable [(when you place your order you will have an opportunity to tell us that you do not wish to do this)]. We do not sell, trade or rent personal information to others We may choose to do so in the future with appropriate third parties. If you object to any of these uses at any time, then please inform us by writing to MC Products UK Ltd Units 1 & 2 The Yardley Centre,Yardley Road, Knowsley Industrial Park (North),Knowsley,Merseyside L33 7SS UK or e-mail us at @mcproducts.co.uk . We also collect information automatically about your visits to our site, such as browsing patterns, but information collected in this way is only used in aggregate from rather than being linked to identifiable individuals.
6. LAW
Your use of the Site and any purchase by you on the Site will be governed by English law and will be deemed to have occurred in the United Kingdom. If you have any disputes with us over the Goods or any other aspect of the Site, then these will be exclusively resolved in the English courts.

About Us

Payment

Shipping

Terms

Returns

Returns
1. Should your item be damaged in transit or faulty upon its arrival then please inform us within 48 working hours and post the item back to us with the completed returns slip within 7 days of reciept of goods. Unfortunately any goods found to be faulty after this 7 day valid period may not be exchanged, however each case will be dealt with on an individual basis. Once we have your item back it will be inspected and we aim to get your refund or replacement processed within 48 hours.
2.If you are not completely happy with your purchase, or it was not quite what you were expecting we will be happy to refund your purchase, although we do have a few conditions.
A. You inform us of the return and sent it back to us with the completed returns slip within 7 days of receipt.
B. The item in question has not been used.
C. If exchanging a non faulty item further carriage charges will apply.
Unfortunately for non-faulty goods shipping charges are non refundable.
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