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Frequently asked questions

The classic version is free and can be used to its full extent. In the classic version, you can manage an unlimited number of employees, rooms, devices or similar resources. Your customers can book online via the mobile app, your website and your Facebook page. You always have all customer data handy. Our chargeable premium version additionally offers further features, such as an email reminder for your customers, additional business apps for tablet, mobile and desktop and much more. A detailed list of all the classic and premium version features can be found here: TIMIFY Plans

We want to show you all the possibilities that Premium offers. We give all users who sign up access to Premium and all our apps for 14 days free of charge. If you don’t want to have access to Premium for these 14 days, or would like to delay your Premium experience, contact one of our CRM team via email or live chat and we will arrange this for you.

After the free trial end, if you don’t want to continue using our Premium features, your account will be automatically downgraded to Classic. The information and data that you have already included is saved, and you can continue using our Classic features free of charge.

If you wish to continue using our Premium features, you can do it yourself from your account. Just follow the instruccions you'll find on your calendar.

We accept payments by CreditCard of Paypal. If you are not able to pay with CreditCard or Paypal, please do not hesitate to contact us via the live chat. We will create and invoice for you and you can pay by bank transfer.

Of course. If you are using Classic, you can upgrade to Premium at any time direct from your TIMIFY account. Please do not hesitate to contact us via chat, our website or from your TIMIFY account, in case you need some assitance by upgrading.

To downgrade or go back to the free plan during the trial period, contact our CRM team who will switch your account to Classic.

There are two options of payment to choose from: monthly or yearly. We offer an discount for the yearly payment, which does not apply for the monthly payment plan. You will find all details about the different prices for the monthly and yearly payment here