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Guide to Social IT Basics

When IT organizations utilize social media, it can efficiently help more people inside and outside the data center quickly access more services and knowledge. Combine people's knowledge and good will and the essence of information technology service management (ITSM) can be more fully realized.

It can be tempting to stray from the security roadmap security professionals have put in place when data breaches like the Sony and Anthem breaches are all over the news. But experts say it's crucial to stick to the security basics.

The Open Data Platform has arrived, but not all Hadoop vendors are on board. The initiative, aimed at boosting interoperability, formed a backdrop for discussion at the Strata + Hadoop World 2015 conference.