Hi,
We are sorry for the inconvenience. Attached is a RMA form (Return Merchandise Authorization).
Please fill up this form and fax it back at 847 960 4981 or e-mail us at info@samstores.com.
Once we receive the RMA form we will provide you with a RMA number.
Please put the RMA number on the form in the column of ' RMA Number' and also on the return label for Samstores.
Thanks.
Samstores

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