Get Inspired

Many folks know they want a fireplace, stove or insert, but are not sure what they are specifically looking for.
Browse through the collection of images in our Idea Gallery, check out our Before & After pictures,
or view our profile on Houzz.com
to get a better idea of what can be possible for your home.

Service & Support

Having issues with your fireplace, stove or insert? Browse this section to watch technical support videos, request a service call and find answers to commonly asked questions regarding maintenance, installation, purchasing, operation, service and more.

Question

What does the term zero clearance mean?

Zero clearance has two meanings. The first is whether or not the fireplace can be placed on a floor without footings. All of our fireplaces are classified as zero clearance, meaning they do not need special footings. The second meaning of zero clearance is if you are able to finish up to the face of the fireplace, so that no metal shows after installation is complete. There are several models on our website that are capable of this clean-faced, zero clearance finish. Check with your local dealer on which models are suitable for this type of installation.