Conditions of use

Warning : Please pay attention to the fact that this "terms and conditions" policy is just a translation of the french policy. Only french policy can involve Lily marquise sarl. French "terms and conditions" policy is avaible under this translation.

PREAMBLE

These terms are concluded between, on one hand, the company Lily Marquise, SARL, references: RCS PARIS, Siret: 487 729 394 00014 Head office: 84 rue Saint-Martin 75004 Paris Hereinafter referred to as "Lily Marquise" and, on the other hand, people wishing to make a purchase via the websites of Lily Marquise http://www.frenchlingerieshop.com (www.frenchlingerieshop.com), hereinafter referred to as "Users".

These conditions relate exclusively to physical persons not traders. The parties agree that their relations will be governed solely by this contract, to the exclusion of any condition previously available on the site. If a condition were to be lacking, it would be considered to be governed by the standard practices in the area of distance selling whose companies have headquarters in France.

OBJECT

These conditions are intended to define the terms of sale between Lily Marquise and the User, from ordering to services, through the payment and delivery.They regulate all the stages necessary for the placing of the order and monitor this command between the contracting parties.

ORDER

The user has the option of placing its online ordering from the catalog online. The order can be registered on the site only if the user has clearly identified by the entrance to his client code and his password to it are strictly personal.Any order constitutes acceptance of prices and descriptions of products available for sale. The company Lily Marquise agrees to fulfil orders received on the websites only to the limits of available stocks of products. Lily Marquise undertakes to inform the user of a lack of availability of the product.

CATALOGUE

The catalog is offering Lily Marquise’s product. Any errors or capture images in no case may involve the responsibility of Lily Marquise, which reserves the right to change the specifications of the items without prior notice. These terms are subject to change without notice.

PRICES

Prices are quoted in euros all taxes. They take account of the VAT applicable on the date of the order. These prices do not include the expenses of treatment (port, the package....) those amounts will be charged according to prices in force. Any change in the applicable rate will be reflected on the prices of products. After that date, they are subject to change at any time. Nevertheless, prices can't be subject to change once the customer placed his order. Similarly, if one or more taxes or contributions were to be created or modified, decrease or increase, the change will be reflected in the sales price of items present on the sites of Lily Marquise. Prices on the site are guaranteed for the duration of online presence and within the limits of available stocks. Prices (Outside fee or All taxes included) are directly dependent on the place of delivery. For orders which the delivery address is outside the European community, the articles are charged duty free. Those prices listed may be increased because of tariffs or other local taxes or import duty or taxes of state. These rights and amounts are not within the purview of Lily Marquise and will be paid by the recipient and on its full responsibility in terms of payment statement to the authorities (and / or) agencies in the country concerned. We advise the recipient to find out about these issues with the relevant local authorities.The prices in currencies other than the euro, is only an indication, even if the exchange rate should be updated regularly, billing and payment will be made in Euros. They are valid in principle for the duration of the "collection", but can vary depending on exceptional events beyond our control. In any event, the posted price during ordering will be taken. Due to the fluctuation of currencies (dollar, yen) these prices can also vary upwards or downwards.

PAYMENT

To ensure the security of payments, Lily Marquise and its managed sites are using the service to secure payment of the bank CIC or paypal service. Those services incorporate the standard SSL security. Confidential information (credit card number to 16 digits as well as the expiration date, the code CVX) are directly transmitted in encrypted on the server of the bank without transiting on physical media server Lily Marquise. When the order is validated: The request for payment is routed in real time on the manager of home secure. This one sends a request to the network card. The manager of home electronics issue a certificate that will be the proof of the amount and date of the transaction in accordance with the provisions of sections 1316 et seq of the Civil Code. Orders will be honoured only for those which payment has been granted to the bank.

DELIVERY

Deliveries are performed throughout the world. The offer is in full compliance with French law and it is the responsibility of the buyers to comply with the import laws in force in their states or their country. All shipments are made by the carrier in accordance with the purchase order. The average time for receipt of shipments is related to each designer and will be a minimum of 2 weeks (until 5 weeks), nevertheless, it is only an illustrative average time and by no means a commitment on our part, delivery time may be longer in case of supply difficulties or delay in delivery from our suppliers. A fixed sum including transportation, the cost of packing and preparation is required for each shipment depending on the destination. The total indicated on the order form includes such costs.

COMPLAINT

Any fault found on the external appearance of the package (or cardboard packaging damaged or opened, ...) during the delivery must be subject to reservations on the delivery receipt for any subsequent claim.

CONTROL ANTI FRAUDS

Lily Marquise SARL controls all the orders which were validated on its sites. These controls aim at protecting Lily Marquise SARL from abuses operated by the defrauders. For an order which presents an address of delivery different from the bill-to-address, our services could be brought to contact the two people mentioned; namely the person attached to the bill-to-address and that indicated to the address of delivery. Within the framework of these procedures, our services could be brought to require all the parts necessary of you to the releasing of your order: documents in proof of residence and flow to your name, but so justifying of residence in the name of the person indicated for the address of delivery etc…

GUARANTEE SATISFACTION:

The products offered on this site were rigorously controlled. If you were not fully satisfied with your purchase and in the most strict respect with the French regulation for the mail order trading and by electronic media, you have 7 days after the delivery of your order to turn over it, partially or entirely (1). So you could ask for an exchange or ask for refunding (2) of it. In this case the expenses of return are the responsibility of the Customer.NO RETURN OF GOODS WILL BE ACCEPTS WITHOUT WRITTEN PRIOR AGREEMENT (EMAIL OR MAIL).For obvious reasons of hygiene, the lingerie could be accepted only in its intact packing of origin. If you have a doubt about the size of breeches and if our table of measurements and sizes did not raise it, superimpose the breeches received on one of yours to compare their dimensions. The reference of the products at the company Lily Marquise sarl must imperatively be made through a carrier including a tracking and a delivery proof, preferably with insurance. Lily Marquise cannot be held for person in charge in the case of loss or of spoliation. (1): All items are subject to the legal guarantee provided by sections 1641 et seq of the Civil Code. The User benefits for articles of a security enabling him to return defective items delivered in accordance with Articles L. 211-4 et seq of the Consumer Code (2): Reimbursements by Re-credit of your bank card in Euros exclusively, or in the form of having in the 30 days which follow. Only the products can claim with refunding other than all with the expenses and/or taxes. The guarantee is exerted within the framework of a normal use and other than the wear of the product, as well as shocks, torsions and accidents due to a bad maintenance or incorrect use. THE CARRIAGE COSTS ARE ALWAYS THE RESPONSIBILITY OF THE CUSTOMER FOR THE ARTICLES UNDER GUARANTEE

SIGNATURE AND EVIDENCE

Any Users of this site who is not the holder of a customer number must follow a registration procedure to obtain the customer number. This issue is personal. Any loss or omission must be denounced Lily Marquise promptly by completing the contact form from the site. Any order signed by the User with "double click" constitutes an irrevocable acceptance that can be challenged only within the limits provided in these Terms and Conditions. The "double click" associated with the procedure of authentication and non-repudiation and protection of the integrity of messages is an electronic signature. This electronic signature has value between the parties in the same manner as a handwritten signature. All orders for our products outweighs the full support to these conditions of sale. In all cases, the provision online of the number credit card and the final validation of the order, will proof your total agreement of the order in accordance with the provisions of the Act of 13 March 2000 and will engage the payability of due amounts when entering the order. This validation is proof signing and explicit acceptance of all transactions on the sites.However, in case of fraudulent use of his credit card, the customer is invited, as soon as its finding, to contact Lily Marquise.

RESPONSIBILITY

The company Lily Marquise has requires, for all stages of order taking, as well as for the steps after the conclusion of the contract, only an obligation of means. So Lily Marquise committed to describe with great accuracy products sold on the Internet sites of Lily Marquise. Nevertheless, the responsibility for Lily Marquise couldn't be engaged in case of its failure to implement its obligations if it would be attributable to the fact unforeseeable and irresistible to a third contract or in case of force majeure as defined by the French Jurisprudence . Similarly, the responsibility for Lily Marquise shall not be incurred for any inconvenience or damage inherent in the use of the Internet, including a break in service, an external intrusion or the presence of viruses.

PERSONAL DATA

Lily Marquise reserves the right to collect data on the user, including through the use of cookies. Data collection by Lily Marquise, the controller, is necessary to take into account requests from the user. Through Lily Marquise you agree to receive proposals by mail of other firms or agencies or to be informed of Lily Marquise’s bids. Pursuant to the Act of January 6, 1978, the User has a right of access, rectification and opposition data concerning: * Either by writing to info@frenchlingerieshop.com * Either directly on the Internet in my area client / I change my personal details /: check I am no longer interested in the tender and no longer wish to receive them * Either by mail by writing to Lily Marquise - Customer Relationship Service - 84 rue Saint-Martin 75004 Paris FRANCE, giving us your full name, e-mail address and if possible reference customer. By indicating to Lily Marquise his e-mail, the user may receive an order confirmation. Depending on the choice made when creating or consulting his account, the user is likely to receive offers from Lily Marquise, as well as offers from other trading partners, by mail, telephone or text message as indicated at the account creation. If he does not want to, he may request at any time, either directly on the Internet in "my space / my newsletters, or by mail to the address indicated above. Users are informed that this automatic processing of information, including the management of e-mail addresses, has been the subject of a statement to the CNIL register number : 1256190, dated October 9, 2007. Lily Marquise implements all means to ensure the confidentiality and security of data transmitted on the web. As such, the website uses a secure mode of payment type Secure Socket Layer (SSL). As part of monitoring the quality and training of our customer service, some calls may be recorded.

INTELLECTUAL PROPERTY

All elements of the site Lily Marquise, whether visual or sound, including the underlying technology, are protected by copyright, trademarks or patents. They are the exclusive property of Lily Marquise. The user who has a website on a personal basis and who wishes to place, for personal use, on its site a link simply referring directly to the homepage of the site of Lily Marquise, must apply for authorization to society Lily Marquise. in the case,it is not an implicit agreement of affiliation. However, any hyperlink to the site of Lily Marquise and using the technique of framing or in-line linking is strictly prohibited. In all cases, any link, even tacitly authorized, will have to be removed upon request of the company Lily Marquise.

PROVISION FOR RETENTION OF OWNERSHIP

Goods shipped remain the property of Lily Marquise until the last day of their payment in accordance with the terms of Act No. 0335 of May 12, 1980. UPRIGHT In the event that one of the clauses of this contract would be null and void by a change in laws, regulations or by judicial decision, it does not in any way affect the validity and enforcement of these general conditions of sale.

DURATION

These conditions apply for the duration of online services offered by Lily Marquise.

PROOF

The computerized registers, stored in the computer systems of society Marquise Lily and its partners in conditions of reasonable safety, shall be considered as evidence of communications, orders and payments between the parties.

CONSERVATION AND TRANSACTIONS ARCHIVAGES

The filing of purchase orders and invoices is done on a reliable and durable so as to correspond to a precise and durable pursuant to Article 1348 of the Civil Code.

LAW AND COMPETENCE

These conditions are subject to French law exclusively. The nationality of the customer, the country of delivery, the currency used for the settlement or the language used for the purchase order or descriptions of products are in no way an exemption for french law regulating relations between the customer and the vendor.

Warning :Please pay attention to the fact that this "terms and conditions" policy is just a translation of the french policy. Only french "terms and conditions" policy can involve Lily marquise sarl. French policy is avaible under this translation.

If you have any questions about this Privacy Statement or concerns about the way we process your Personal Data, please contact us using the Contact Us form.