Privacy Policy

As with all shopping websites, we collect personal information from you when you shop online at flagandbuntingstore.co.uk. We need this information to process and deliver your order, analyse customer purchasing, inform you the status of your order and occasionally to send you special offers and promotions.

The information we collect is:

Your name & address - so we can ensure your order gets to you on time.

Your email address - so we can email you an order confirmation, advise you of the status of your order, ask you for feedback and, if you ask us to, send you emails with details of new products and special offers.

Your telephone number - just in case we have a query about your order. Sometimes our delivery courier will text you with a delivery time (if your order is sent by courier).

Who we share the information with:

We never share your details with organisations for marketing purposes.

In order to process your payment we share necessary data with card processing organisations, fraud prevention agencies, and delivery companies. We ONLY provide them with the information they need to perform their task.

To improve our service we use a feedback management company, Feefo, who may email you to ask for feedback about your order. It is up to you whether you give feedback.

In the unlikely event our business is ever sold to another company, our data records would be transferred to the new owner.