More responsive support – move away from a ‘one-man-band’ support company

Our Solution:

Core IT has implemented a hosted solution that provides a Remote Desktop application and hosted exchange through a virtual environment. Putting safety and security first we have installed anti-virus and Webroot to protect their solution and data. Core IT provide Crane Corp with 24/7 support with a dedicated help desk that not only look after the hardware, software and solution but the users too. Each part of the solution is backed up and has redundancy at a number of different levels.

Since working with Core IT, Cranecorp have a much more reliable solution, a faster solution which has greater efficiency for everyone within the team. They now have greater efficiencies, a reduced risk of down time and data loss that gives the board and management team peace of mind which they require. They have recently completed a rebrand to Crancorp Australia with new sites opening across WA and NT Cranecorp Australia now has the right partnership in place with Core IT to assist in supporting them to implement their growth strategy and achieve their goals.

ABOUT CRANECORP AUSTRALIA

Cranecorp Australia (incorporating Goldfields Crane Hire)is the leading serviced based crane hire company in the Goldfields region. Their head office is located in Henderson, Perth and have regional depots in Kalgoorlie, Leonora and Leinster with new depots recently opened in Geraldton, Tom Price and Darwin.

Established in 1994, the Cranecorp Australia Group is a highly competent, customer focused organisation that is dedicated to providing the best equipment, service, and technically advanced lifting solutions to some of the regions prominent mining and processing companies, including BHP Nickel West, Kalgoorlie Consolidated Gold Mines, Goldfields, Northern Star, Anglogold Ashanti, Karara Mining and Paddington Gold.

A team of professional operators and riggers, with extensive skills and experience enable Cranecorp Australia to competently execute large and contractually challenging projects. A specialised team of technical specialists and office staff supports this expertise.