SBBJ

The genesis of State Bank of Bikaner and Jaipur (SBBJ) dates back to the year 1943-44, when the Bank of Jaipur Ltd. and the Bank of Bikaner Ltd. came into existence. In 1960, both banks were incorporated as subsidiaries of State Bank of India and named as State Bank of Bikaner and State Bank of Jaipur. On January 1, 1963, both banks were merged into one entity viz. State Bank of Bikaner and Jaipur. The constitution, capital, management and other matters pertaining to the Bank are governed by the provisions of SBI (Subsidiary Banks) Act, 1959.

SBBJ Case Detail

The genesis of State Bank of Bikaner and Jaipur (SBBJ) dates back to the year 1943-44, when the Bank of Jaipur Ltd. and the Bank of Bikaner Ltd. came into existence. In 1960, both banks were incorporated as subsidiaries of State Bank of India and named as State Bank of Bikaner and State Bank of Jaipur. On January 1, 1963, both banks were merged into one entity viz. State Bank of Bikaner and Jaipur. The constitution, capital, management and other matters pertaining to the Bank are governed by the provisions of SBI (Subsidiary Banks) Act, 1959.

75% of the shares of SBBJ are held by SBI and the remaining by institutions and general public. The Bank took over the business of the Govind Bank Pvt. Ltd, Mathura on 25th April, 1966. SBBJ went public in the year 1997-98 with an issue of

12.21 lakh shares of 100 each at a premium of 440/-. SBBJ is the only public sector bank with headquarter in Rajasthan.

At the time of incorporation, the Bank had a business of 45 crore, net profit of 7.5 lakh and a network of 124 branches (96 in Rajasthan). By March 2013 the business of the Bank increased to 1, 30,590 crore, net profit stood at 730.24 crore.

The number of branches increased to 1049 (862 in Rajasthan) as on 30.09.2013. SBBJ had sponsored three Regional Rural Banks viz. Marwar Gramin Bank (set up in 1976), Sriganganagar Kshetriya Gramin Bank (1984) and Bikaner Kshetriya Gramin bank (1985). These were merged into single RRB viz. MGB Gramin Bank in June 2006. On 25.02.2013 the MGB Gramin Bank (RRB sponsored by SBBJ) and Jaipur Thar Gramin Bank (RRB sponsored by UCO Bank) were amalgamated into a single Regional Rural Bank named 'Marudhara Gramin Bank' sponsored by SBBJ with Head office at Jodhpur. The Bank shoulders Lead Bank responsibility in 9 districts of the State.

Challenge

Research

Solution

Challenge

SBBJ website has both a service and an informative function. The customer for example can visit the site to apply for various types of loan, calculate EMI, know latest interest rates etc

SBBJ had an outdated content management system (CMS) which basically was merely published static content. Because of static contents maintenance was a nightmare. Also the administrator panel was highly unstructured. In addition, the old design of the website was not even no longer fitted the present-day image of our organization and was not mobile friendly.

The objective of the project was to develop a dynamic CMS based on existing content. Along with this, it was very important to make the site easy to manage, for example, to be able to quickly post latest contents, news etc.

Solution

In evaluating various solutions Liferay Portal came forward as the best solution for SBBJ. Componence realized the new portal in a few months' time. As a project approach to implementation SCRUM has been used. The Liferay CMS is ideal for this method because Liferay is versatile in functionality. The new portal was delivered within time and budget limits. The ultimate result is a new portal that meets the vision of SBBJ. The new website is a superb business card to the customer. SBBJ discloses relevant information in an accessible way. The service has improved considerably with the launch of the new website.