Notice for Prepaid Refund

Dear RCL /RTL mobile subscriber

This is with reference to closure of 2GI GSM, CDMA, and mobile voice services. As per TRAI direction, you can claim a refund of your unspent prepaid balance electronically to your bank account by submitting the information as mentioned below:

Subscriber’s name

Subscriber’s postal address

Subscriber’s mobile number (the number against which the refund sought from Mls RCL/RTL)

Subscriber’s alternate mobile number for communication

Subscriber’s email address

Bank account number

IFS Code, Bank name and Branch

Copy of Proof of Identity (Pol) (to be attached) Id name with number

Copy of Proof of Address (PoA) ( to be attached) Id name with number

The above information can be submitted to us through any of the modes mentioned below and you will be provided acknowledgment for future reference: