Please see Essential items for electric element optionsPlease note that converting this towel rail to Electric Only (eg oil filling) effectively makes it a bespoke, customised item and therefore cannot be returned for a refund after delivery. If this option is selected it will be assumed that the purchaser understands this.

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Delivery & Returns

Please allow two to three working days for delivery

Small items may be dispatched by parcel courier services

Soakology radiators are large items and we prefer to send these by a large parcel or pallet, so please advise if the delivery address might be inaccessible in anyway to a large delivery vehicle

Our Suppliers do their best to keep products in stock but occasionally we run out. We promise to let you know promptly if an item is out of stock

If you might need to return the item, please keep all the packaging provided, including pallets, as intact as possible as it can form an essential part of the return

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