Digital Camcorder

Troubleshooting

How to install my Philips KEY camcorder?

The PHILIPS KEY camcorder supports USB Mass Storage Class. When you first connect the camcorder to a PC running on Windows ME, 2000 or XP via the USB connector, an application will launch to recognize the camcorder as a USB Mass Storage Class Device. Your camcorder is detected as “New Hardware” and will be listed automatically as a “Removable Disk” in Windows Explorer, so there is no need for you to actually install a separate driver.

IMPORTANT! For PCs running on Windows 98, a separate driver has to be installed BEFORE hooking up the camcorder with your PC.

Please install your driver by following the steps below:

Please make sure that you have about 50MB of free space in the hard disk of your computer, if not please delete some of the files before doing the installation. Insert the installation CD into the CD-ROM drive.

An application will run automatically in the background checking whether a driver has been previously installed on your computer. Driver installation for your camcorder will start automatically if no previous driver is detected. (If the application fails to launch automatically, try opening and closing the CD-ROM tray to kick-start the application) Or open the CD-ROM in explorer, find the fscommand folder and double click Win98_setup.exe to run the driver installation

Once the driver is installed, you can hook up the camcorder to your computer for downloading of music via Windows Explorer.

The information on this page applies to the following models:
KEY019/17
.