RSS export of vacancies - Only featured vacancies : No / Profile : Rooms-->Housekeepinghttp://recrutementplazaatheneelemeurice.profils.org/handlers/offerRss.ashx?LCID=2057&Rss_Profile=3720
en-GBhttps://dc-careers.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=144&idOrigine=502&LCID=2057&offerReference=2018-144
Rooms/HousekeepingInternshipParis (75)2018-144 - Stage Gouvernante H/F<b>Division & Department : </b>Rooms/Housekeeping<br />
<b>Contract Type : </b>Internship<br />
<b>Position Overview : </b><br />
Il était une fois le Palace de demain...
Embelli, agrandi mais surtout sublimé par un esprit Haute Couture qui en fait désormais l’adresse parisienne du luxe…sur mesure.
Depuis 1913, il est situé avenue Montaigne, emplacement idéal pour flâner dans les boutiques tout en admirant la tour Eiffel. Avec leur décor « à la parisienne » les chambres et suites offrent des vues inoubliables tantôt côté ville tantôt côté jardin ouvrant sur la cour intérieure aux célèbres stores et géraniums rouges.
L'Hôtel Plaza Athénée accueille le Tout-Paris sur une des avenues les plus prestigieuses du monde, l'avenue Montaigne.
Rejoignez nos équipes toutes animées par les mêmes valeurs : celles de l'Esprit Plaza Athénée.
Dans votre poste, vous aurez la possibilité de développer votre :
Passion : Vous offrez un service irréprochable à nos clients.
Personnalité : Vous êtes naturel(le), positif (ve), et favorisez le sur-mesure.
Respect : Vous adoptez une attitude, un comportement et une présentation digne d'un Palace.
Esprit d'Equipe : Vous respectez les différences et participez au travail d'équipe.
Créativité : Vous participez à la création d'expériences nouvelles et inoubliables pour les clients et anticipez les nouvelles tendances.<br /><br />
Dans ce nouveau cadre, nous vous confierons les missions suivantes :
Bien connaître le travail des femmes de chambre et les procédures de nettoyage
Apprendre comment la lingerie est gérée et participer à la distribution des uniformes et le comptage de linge
Apprendre comment produire une décoration florale et la mise en place en chambre.
Voir les fonctions de la gouvernante des lieux publics et ses équipiers
Découvrir le service technique
Aider la gouvernante d'étage dans ses tâches quotidiennes : Répartition, gestion et contrôle du travail des femmes de chambre.<br />
<b>Location : </b>Paris (75)<br />
<b>Language / Level : </b><br />
French : Fluent<br />
<b>Language / Level : </b><br />
English : Fluent<br />
Thu, 13 Dec 2018 11:07:06 Zhttps://dc-careers.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=760&idOrigine=502&LCID=2057&offerReference=2018-760
Rooms/HousekeepingInternship228 Rue de Rivoli 75001 Paris2018-760 - Stage Gouvernant(e) H/F<b>Division & Department : </b>Rooms/Housekeeping<br />
<b>Contract Type : </b>Internship<br />
<b>Position Overview : </b><br />
Les équipes du Meurice vous attendent pour partager des moments inoubliables !
Rejoignez nos équipes !
<br /><br />
Votre stage :
- Gérer une équipe plus ou moins importante de personnel d'étages (directives, formations, contrôle de la bonne exécution des tâches effectuées)
- Contrôle des chambres pour les départs et les recouches : s'assurer de la propreté des couloirs et des offices
- Effectuer l'interface avec la réception
- Gestion des stocks et suivi des problèmes techniques
- Suivi du client<br />
<b>Location : </b>228 Rue de Rivoli 75001 Paris<br />
Thu, 13 Dec 2018 08:53:28 Zhttps://dc-careers.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=773&idOrigine=502&LCID=2057&offerReference=2018-773
Rooms/HousekeepingPermanentBlacknest Rd, Sunningdale SL5 7SE Ascot 2018-773 - Cloakroom Attendant<b>Division & Department : </b>Rooms/Housekeeping<br />
<b>Contract Type : </b>Permanent<br />
<b>Position Overview : </b><br />
Providing a seamless guest experience with courtesy and respect, you will maintain a well organised cloakroom and provide the highest levels of cleanliness and efficiency in all public areas.<br /><br />
Cleaning and presentation of public and back of house areas
Organise and maintain a clean and efficient cloakroom
Responsible for stock levels within the public areas of the hotel
Constant contact with guests, providing a seamless service from their arrival to departure supporting with directions and information they may require
Report any guest requests and maintenance issues immediately to your supervisor or the Guest Services team
Check the standard of the linen supply and return any damaged linen
Keep VIP lists up to date and note any special requests by guests
Carry out spring cleaning as scheduled<br />
<b>Location : </b>Blacknest Rd, Sunningdale SL5 7SE Ascot <br />
Wed, 12 Dec 2018 23:02:10 Zhttps://dc-careers.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=772&idOrigine=502&LCID=2057&offerReference=2018-772
Rooms/HousekeepingPermanentBlacknest Rd, Sunningdale SL5 7SE Ascot 2018-772 - Housekeeping Supervisor<b>Division & Department : </b>Rooms/Housekeeping<br />
<b>Contract Type : </b>Permanent<br />
<b>Position Overview : </b><br />
Each corner of Coworth Park is kept in pristine condition and our housekeeping team take the greatest pride in spotless presentation. You will join a team of five Housekeeping Supervisors who oversee a team of up to 40 Housekeeping Attendants and House Porters to ensure that housekeeping is carried out safely and correctly and provide the highest standards of cleanliness and comfort for our guests and colleagues.<br /><br />
Responsible for assigning and supervising activities for all Housekeeping team members, by leading, coordinating and motivating the team.
Check arrivals and departures and any traces on a daily basis
Work closely with the Coordinator to check the computer system throughout the day for updates of rooms
Ensure clean, orderly and well maintained hotel areas to Dorchester Collection standards
Assist in key control and the worksheets for the team
Be proactive with guests throughout the hotel when responding to queries they may have
Ensure all equipment is well maintained and in working order
Assist with monitoring the linen, cleaning and guest supply stocks to prevent damage, over use and wastage
Manage housekeeping areas ensuring a high standard of cleanliness
Quality control of guest, public and back of house areas
Coordination of daily housekeeping operations
Inspection of areas and bedrooms for cleanliness and that the required standards are met
Complete all required reports correctly and in a timely manner
To ensure a high standard or appearance and conduct are adhered to and any matters are reported directly to the Senior Housekeeper, Deputy Housekeeper or Head Housekeeper.
Ensure the store rooms are regularly cleaned and tidy.
Ensure special attention is paid to our VIP rooms
Report maintenance issues and check rooms following completion by the Engineering team<br />
<b>Location : </b>Blacknest Rd, Sunningdale SL5 7SE Ascot <br />
Wed, 12 Dec 2018 23:02:08 Zhttps://dc-careers.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=428&idOrigine=502&LCID=2057&offerReference=2018-428
Rooms/HousekeepingPermanent53 Park Lane, Mayfair W1K 1QA London 2018-428 - House Porter<b>Division & Department : </b>Rooms/Housekeeping<br />
<b>Contract Type : </b>Permanent<br />
<b>Position Overview : </b><br />
The successful candidate will be responsible for ensuring all housekeeping stores are well maintained as directed by the Floor Supervisor
You will assist in any way that may be necessary to ensure the efficiency and smooth running of the Housekeeping Department
You will be tasked to hoover and dust corridors, carpet edges, dust tops of wall lights, mouldings and wash down walls as well as replacing corridor, bedroom and sitting room lights when necessary
A key part of your role will be to assist Room Attendants when required in duties too heavy for them or even assist them in cleaning the room as well as assist in moving furniture in public areas, offices etc. when required
You will be key in ensuring the smooth running of the department at all times through effective teamwork as well as assisting in the training and development of colleagues when required<br /><br />
Experience as a Room Attendant or Porter in a luxury Hotel environment beneficial
Good organizational skills
Self motivated and well presented
Good level of spoken English required<br />
<b>Location : </b>53 Park Lane, Mayfair W1K 1QA London <br />
Fri, 07 Dec 2018 23:02:32 Zhttps://dc-careers.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=483&idOrigine=502&LCID=2057&offerReference=2018-483
Rooms/HousekeepingPermanent53 Park Lane, Mayfair W1K 1QA London 2018-483 - Evening Room Attendant<b>Division & Department : </b>Rooms/Housekeeping<br />
<b>Contract Type : </b>Permanent<br />
<b>Position Overview : </b><br />
The ideal Evening Room Attendant will have a passion for making a difference in our guests stay while displaying excellence in personal grooming & presentation
You must take pride in providing discreet and outstanding service by maintaining the highest standards of cleanliness in all guest rooms, bathrooms and suites
As part of your daily routine, you will enjoy setting up rooms for our special VIP & high profile guests
As an Evening Room Attendant you are self-motivated, organised and well presented with a good command of spoken English and high attention to detail<br /><br />
<br />
<b>Location : </b>53 Park Lane, Mayfair W1K 1QA London <br />
Fri, 07 Dec 2018 23:02:29 Zhttps://dc-careers.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=251&idOrigine=502&LCID=2057&offerReference=2018-251
Rooms/HousekeepingPermanentBlacknest Rd, Sunningdale SL5 7SE Ascot 2018-251 - House Porter / Valet<b>Division & Department : </b>Rooms/Housekeeping<br />
<b>Contract Type : </b>Permanent<br />
<b>Position Overview : </b><br />
Our House Porters touch all areas within housekeeping, you will conduct cleaning, maintenance and housekeeping delivery tasks and provide a flawless valet service, all whilst providing a consistently outstanding guest experience.<br /><br />
Take great pride in providing flawless delivery and service to all departments within the hotel
Impeccable valet service while consistently providing outstanding guest experience.
Carry out room moves and furniture arrangements
Pack and unpack guest belongings as per standards
Pressing and laundry to be undertaken as per CP standards
Count of linen and stock control and discrepancy report to Linen Keeper
Cleaning and presentation of public and back of house areas
Exceeding our guests' expectations by providing discreet and personalised service
Report maintenance problems on the spot
Hand items of lost property to the Housekeeping Supervisor
<br />
<b>Location : </b>Blacknest Rd, Sunningdale SL5 7SE Ascot <br />
Fri, 07 Dec 2018 17:09:28 Zhttps://dc-careers.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=608&idOrigine=502&LCID=2057&offerReference=2018-608
Rooms/HousekeepingPermanent228 Rue de Rivoli 75001 Paris2018-608 - Ultimate Leader Program H/F<b>Division & Department : </b>Rooms/Housekeeping<br />
<b>Contract Type : </b>Permanent<br />
<b>Position Overview : </b><br />
Rejoignez une Collection qui vous offre l'opportunité d'un vrai plan de carrière !
Désireuse de recruter et former ses managers de demain, la Dorchester Collection, vous propose en tant que jeune diplômé(e), d'intégrer notre Ultimate Leader Program.
Rejoignez nos équipes toutes animées par les mêmes valeurs :
Passion : Vous offrez un service irréprochable à nos clients.
Personnalité : Vous êtes naturel(le), positif (ve), et favorisez le sur-mesure.
Respect : Vous adoptez une attitude, un comportement et une présentation digne d'un Palace.
Esprit d'Equipe : Vous respectez les différences et participez au travail d'équipe.
Créativité : Vous participez à la création d'expériences nouvelles et inoubliables pour les clients et anticipez les nouvelles tendances.<br /><br />
Sur une durée totale de 2 ans, vous évoluerez en tant que superviseur et assistant manager au sein des deux Palaces Parisiens de la Collection: le Meurice et le Plaza Athénée. Au contact de pairs expérimentés, vous bénéficierez en plus d'un accompagnement opérationnel, de l'ensemble des formations de la Dorchester Collection Academy.
Ces 2 années sont réparties sur an par hôtel en restauration et en hébergement (une année en hébergement, une année en restauration).
Au Meurice, dans votre rôle de Maître d'Hôtel/ Gouvernant vous aurez l'opportunité de développer :
• Votre passion en étant engagé(e), motivé(e) et déterminé(e) à fournir un service exceptionnel car vous êtes garant(e) de la qualité de service donné aux clients
• Votre esprit d'équipe en créant un climat de confiance et un environnement harmonieux<br />
<b>Location : </b>228 Rue de Rivoli 75001 Paris<br />
<b>Language / Level : </b><br />
English : Fluent<br />
Tue, 04 Dec 2018 12:54:32 Zhttps://dc-careers.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=808&idOrigine=502&LCID=2057&offerReference=2018-808
Rooms/HousekeepingPermanent701 Stone Canyon Road 90077 Los Angeles 2018-808 - Room Attendant <b>Division & Department : </b>Rooms/Housekeeping<br />
<b>Contract Type : </b>Permanent<br />
<b>Position Overview : </b><br />
As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of food quality and service delivery. Additionally the execution of your position will be in accordance to our company policies, standards and procedures.
Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture.
Passion: We love what we do. We determined to deliver our best, every day.
Personality: We are each unique and extraordinary. We encourage personalities to shine.
Respect: We respect and celebrate our differences. They add new brilliance to our culture.
Working together: With a shared vision and network of support, we become unstoppable
Creativity: We approach each day with a creative curiosity to add new delight to our guests' experience on every level
This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.
Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.<br /><br />
Perform job functions with attention to detail, speed and accuracy.
Prioritize and organize.
Be a clear thinker, remaining calm and resolving problems using good judgement.
Follow directions thoroughly.
Understand guest’s service needs.
Work cohesively with co-workers as part of a team.
Work with minimal supervision.
Maintain confidentiality of guest information and pertinent hotel data.
Satisfactorily communicate with guests, management and co-workers to their understanding.
Strip and make beds, changes bed linen on a daily basis. Including roll-away, sofa beds and baby cribs.
Responsible for following cleaning equipment issued: radio, cleaning supplies, caddie, and vacuum.
Dust all furniture, drawers, windows ledges, closets, picture frames.
Replenish all required amenities such as linen, terry and supplies in guest rooms.
Cleans ashtrays in the patio area and rooms as needed.
Attends guest calls requests on a timely manner.
Reports maintenance work tickets according to procedures.
Reports to Housekeeping office any/ and all rooms with DND, PL or
Refused services, late services or will call.
Reports all Lost and Found items according to department’s procedures.
Attends and participates in the 10 minute pre-shift meeting briefings.
PHYSICAL DEMANDS:
The physical demands described here at representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to do the following:
Ability to speak clearly
Close vision, distance vision. Color vision, peripheral vision, depth perception and ability to adjust focus
Frequent walking, standing and sitting at times
Be able to work in a standing position for long periods of time (up to 8 hours)
Be able to reach, bend, stoop, and frequently lift up to 50 pounds
Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills<br />
<b>Location : </b>701 Stone Canyon Road 90077 Los Angeles <br />
<b>Language / Level : </b><br />
English : Fluent<br />
Mon, 03 Dec 2018 18:21:45 Zhttps://dc-careers.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=217&idOrigine=502&LCID=2057&offerReference=2018-217
Rooms/HousekeepingPermanent45 Park Lane W1K 1PN Mayfair2018-217 - Housekeeping Attendant<b>Division & Department : </b>Rooms/Housekeeping<br />
<b>Contract Type : </b>Permanent<br />
<b>Position Overview : </b><br />
Awards and accolades:
45 Park Lane is shortlisted for Hotel of the Year award at the 2017 Hotel Catey awards
45 Park Lane was awarded Best Boutique Hotel Award at the European Hospitality Awards 2016
45 Park Lane was recognized with the “Best Employer Award” at the Hotel Catey’s 2015<br /><br />
Housekeeping Attendant role overview:
The ideal Housekeeping Attendant will have a passion for making a difference in our guests stay while displaying excellence in personal grooming & presentation.
You take pride in providing discreet and outstanding service by maintaining the highest standards of cleanliness in all guest rooms, bathrooms and suites
As part of your daily routine, you will enjoy setting up rooms for our special VIP & high profile guests
You are self-motivated, organised and well presented with a good command of spoken English and high attention to detail<br />
<b>Location : </b>45 Park Lane W1K 1PN Mayfair<br />
Mon, 03 Dec 2018 14:38:19 Zhttps://dc-careers.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=418&idOrigine=502&LCID=2057&offerReference=2018-418
Rooms/HousekeepingPermanent53 Park Lane, Mayfair W1K 1QA London 2018-418 - Cleaner<b>Division & Department : </b>Rooms/Housekeeping<br />
<b>Contract Type : </b>Permanent<br />
<b>Position Overview : </b><br />
We are looking for people who enjoy cleaning to come join our lovely housekeeping team here at The Dorchester.
The role is based in a gorgeous 5* hotel, looking after our guests to the highest standard and creating beautiful memories for anyone who comes through our doors<br /><br />
No previous experience necessary! If you enjoy cleaning and would like to work in a beautiful environment then this is the role for you.
Spoken english is beneficial<br />
<b>Location : </b>53 Park Lane, Mayfair W1K 1QA London <br />
Sun, 18 Nov 2018 23:01:54 Zhttps://dc-careers.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=695&idOrigine=502&LCID=2057&offerReference=2018-695
Rooms/HousekeepingPermanent701 Stone Canyon Road 90077 Los Angeles 2018-695 - Housekeeping Supervisor<b>Division & Department : </b>Rooms/Housekeeping<br />
<b>Contract Type : </b>Permanent<br />
<b>Position Overview : </b><br />
Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture.
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
Assist Housekeeping management in managing daily activities.
Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
Document and resolve issues with discrepant rooms with the Front Desk.
Prepare, distribute, and communicate changes in room assignments.
Communicate issues to next shift.
Complete required paperwork.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.
Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Enter and locate work-related information using computers and/or point of sale systems.
Read and visually verify information in a variety of formats (e.g., small print).
Perform other reasonable job duties as requested by Supervisors.<br /><br />
OPERATIONS:
Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS).
Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
Protect the privacy and security of guests and coworkers.
Ensure uniform, name tags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
Select appropriate cleaning chemicals and necessary personal protective equipment for various surfaces and cleaning jobs, following OSHA regulations and corporate standards.
Perform other reasonable job duties as requested.
SUPERVISORY RESPONSIBILITIES:
Provide assistance to co-workers, ensuring they understand their tasks.
Speak to guests and co-workers using clear, appropriate and professional language.
Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
Talk with and listen to other employees to effectively exchange information.
Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).
Assign and ensure work tasks are completed on time and that they meet appropriate quality standards
Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job
Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood
Document and report outstanding issues that need to be handled to the manager/supervisor after shift is complete.
Identify room assignments and type of cleaning required for each room.
Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements
PHYSICAL DEMANDS:
Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance
Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces
Stand, sit, kneel, or walk for an extended period across an entire work shift
Grasp, turn, and manipulate objects of varying size and weight<br />
<b>Location : </b>701 Stone Canyon Road 90077 Los Angeles <br />
<b>Language / Level : </b><br />
English : Fluent<br />
Thu, 15 Nov 2018 22:29:45 Zhttps://dc-careers.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=246&idOrigine=502&LCID=2057&offerReference=2018-246
Rooms/HousekeepingPermanentBlacknest Rd, Sunningdale SL5 7SE Ascot 2018-246 - Housekeeping Attendant<b>Division & Department : </b>Rooms/Housekeeping<br />
<b>Contract Type : </b>Permanent<br />
<b>Position Overview : </b><br />
To keep each corner of Coworth Park in the best possible condition and take the greatest pride in spotless presentation.<br /><br />
To clean and maintain allocated areas, ensuring an outstanding environment and exceptional guest experience.
Cleaning of guest and public areas as per standards in a timely manner.
Make up beds, clean and set up sitting room, bedroom and bathroom promptly, in accordance with departmental standards.
Turn down and night service for occupied rooms and suites
Keeping service and linen areas tidy and stocked
Exceeding our guests' expectations by providing discreet and personalised service
Care and presentation of equipment/ knowledge of chemicals usage
Report maintenance problems on the spot
Hand items of lost property to the Housekeeping Supervisor
Maintain a professional and polite guest conversation at all times
<br />
<b>Location : </b>Blacknest Rd, Sunningdale SL5 7SE Ascot <br />
Fri, 09 Nov 2018 14:56:10 Zhttps://dc-careers.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=702&idOrigine=502&LCID=2057&offerReference=2018-702
Rooms/HousekeepingPermanent53 Park Lane, Mayfair W1K 1QA London 2018-702 - Linen room assistant<b>Division & Department : </b>Rooms/Housekeeping<br />
<b>Contract Type : </b>Permanent<br />
<b>Position Overview : </b><br />
<br /><br />
To assist the Linen Room Supervisor in providing a prompt and efficient service to all departments by helping control the linen exchanges and deliveries.
To ensure the linen cupboards are emptied at regular intervals throughout the day and is never left to become blocked.
To sort, count and pack the trolleys with dirty linen, to be sent out daily to Royal Jersey Laundry.
To ensure the dirty linen count is accurately transferred on to the despatch list to go with the dirty linen.
To ensure the clean linen is stacked on the shelves in the correct manner
To deal with any lost property using the correct procedure.<br />
<b>Location : </b>53 Park Lane, Mayfair W1K 1QA London <br />
Tue, 09 Oct 2018 08:34:05 Zhttps://dc-careers.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=701&idOrigine=502&LCID=2057&offerReference=2018-701
Rooms/HousekeepingPermanent53 Park Lane, Mayfair W1K 1QA London 2018-701 - Public area attendant<b>Division & Department : </b>Rooms/Housekeeping<br />
<b>Contract Type : </b>Permanent<br />
<b>Position Overview : </b><br />
<br /><br />
Keeps all lobbies and public area facilities such as lobby restrooms, Meeting Rooms, business centre, the front desk, lobby lounge in neat and clean conditions.
Responsible for cleaning and maintenance of all public areas in the hotel, meeting rooms and public restrooms.
Accountable for the highest level of service to enable seamless guest experience
To attend training (ongoing & induction) & maintain Housekeeping & Hotel standards
This role is required to be aware & compliant with safe working practises as laid down under the Health and Safety Act as applicable to your place of work. This will include awareness of any specific hazards in the work place
Inspect condition of furniture for tears, rips, and stains and report damages.
Restocks all supplies including toilet paper, soap and hand towels in the lobby wash rooms.
Makes sure all surfaces are clean and tidy.<br />
<b>Location : </b>53 Park Lane, Mayfair W1K 1QA London <br />
Wed, 03 Oct 2018 08:58:00 Zhttps://dc-careers.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=491&idOrigine=502&LCID=2057&offerReference=2018-491
Rooms/HousekeepingPermanent9641 Sunset Blvd 90210 Beverly Hills 2018-491 - Assistant Director, Housekeeping<b>Division & Department : </b>Rooms/Housekeeping<br />
<b>Contract Type : </b>Permanent<br />
<b>Position Overview : </b><br />
Responsible for assisting the Director of Housekeeping and in the director's absence, manage the daily shift operations of Housekeeping and Laundry as well as third party vendor relationships such as but not limited to contract labor, off site laundry and off site dry cleaning. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction, strong partnership with engineering, grounds and front office all while maintaining the operating budget.
Individual needs to have a professional appearance and warm, accommodating confident, enthusiastic, motivating personality and abide by the principles, goals and policies in The Beverly Hills Hotel Pledge. Due to the nature of the hospitality industry, employees are required to work varying schedules, including holidays, to accommodate the business and demands of the hotel.
Manages 10 to 12 subordinate managers and supervisors who supervise a total of 75 to 100 employees in the Housekeeping,
Laundry/Valet, and Uniform Departments.
Recruits, interviews, hires, trains, recommends performance evaluations, resolves problems, provides open communication and recommends discipline and/or termination when appropriate
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
Supervises team members to ensure completion of daily tasks and assists with further development of their potential within The Dorchester Collection
Holds regular daily, weekly and monthly communication biefings with team members of all levels.
Oversees the ordering of all supplies to ensure that par levels are mantained and that purchasing is in line with budget
Carry out inspections of rooms, public areas and back of house areas on a regular basis to ensure that high standards are maintained at all times.
Ensure that linen is properly controlled and ensure that quality of linenlaudnry service is reviewed daily.
Advise and coordinate special event dsecorations ie. Christmas holidays.
Ensure that uniforms for all staff are maintained and controlled and coordinated with designers as required
Propose and initiate when approved, new services and products for our guests.
Work closely with Director of Engineering to oversee maintenance of all rooms and public areas as required
Conduct regular maintennce walkthroughs of the property with engineering management to identify any areas that require remedial action and to coordinate the timely completion of such.
Work constantly with the engineering management team to ensure that any out of order rooms are returned to inventory.<br /><br />
Appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems in a timely and transparent manner.
Responsible for overall direction, coordination, and evaluation of these units.
Participates in all relevant meetings
Establishes a relationship with all of the departments of the hotel to ensure smooth operation and servicing of clients
Professionally manages any conflicts or challenges from internal or external clients
Performs administrative duties as required including expense reports, and vacation/sick day requests
Reviews outgoing correspondence including, proposals, contracts, and email messages to ensure accuracy and continuity of Dorchester Collection brand image
Participates in team brainstorming to exceed hotel financial and business goals
Develops and/or maintains and improves business relations with all customers and clients
Promotes the DC brand at every opportunity and lead by example through the values of the company
Performs any other job related duties as required and requested
PHYSICAL REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical ability to stand and or walk continuously.
The physical ability to occasionally climb on a ladder to heights in excess of 12’.
The physical ability to frequently crouch, push/pull, squat and work above the shoulders during the performance of the daily job routine.
The physical ability to use both hands for continuous grasping, fine manipulation and occasional fingering.
The physical ability to continuously carry up to 25-35 pounds of weight both on flat surfaces and up and down stairs for distances of up to 150 feet.
The physical ability to occasionally lift up to 25-35 pounds of weight between the floor and waist, occasionally from the waist to above the shoulder. This weight will be constituted by the following items, but not limited to them: trays, trash bags, bulk food, cleaning and paper supplies, cases of bottled water, etc.
The physical ability to occasionally push/pull various items such as paper and cleaning supplies, cases of bottled water, trash bags and containers, furniture and folding tables weighing up to 25-35 pounds distances of between 3’ and 150’.
The physical ability to work at heights and on uneven surfaces frequently.
The physical ability to work indoors and outdoors in all temperatures and weather conditions when required by the hotel.<br />
<b>Location : </b>9641 Sunset Blvd 90210 Beverly Hills <br />
<b>Language / Level : </b><br />
Spanish : Intermediate<br />
Fri, 28 Sep 2018 18:33:40 Zhttps://dc-careers.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=665&idOrigine=502&LCID=2057&offerReference=2018-665
Rooms/HousekeepingPermanent53 Park Lane, Mayfair W1K 1QA London 2018-665 - Linen Room Attendant<b>Division & Department : </b>Rooms/Housekeeping<br />
<b>Contract Type : </b>Permanent<br />
<b>Position Overview : </b><br />
The Linen Room Attendant is responsible for assisting the Linen Room Supervisor in providing a prompt and efficient service to all departments by helping control the linen exchanges and deliveries
A key part of the role is also to press, using the calendar, coasters, cocktail napkins and doylies
The successful candidate will also need to maintain constant contact with the outside laundry (and the Hotel laundry) to ensure an adequate supply of clean linen and uniforms for all outlets
<br /><br />
Previous experience working in a similar environment is essential
Passion for delivering 5* service
Good level of spoken english <br />
<b>Location : </b>53 Park Lane, Mayfair W1K 1QA London <br />
Wed, 12 Sep 2018 16:56:04 Zhttps://dc-careers.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=394&idOrigine=502&LCID=2057&offerReference=2018-394
Rooms/HousekeepingPermanent701 Stone Canyon Road 90077 Los Angeles 2018-394 - Turn Down Attendant<b>Division & Department : </b>Rooms/Housekeeping<br />
<b>Contract Type : </b>Permanent<br />
<b>Position Overview : </b><br />
Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture.
As a turn down attendant that basic functions are to clean and stock a total of 22 daily credits, fulfills guest’s requests in an orderly and timely manner and consistently maintains all DC standards of quality and service.<br /><br />
Essential Functions:
Thoroughly clean sinks, toilets, shower walls, mirrors, tiles, counters and all floor surfaces using cleaning cloths, soft sponges, toilet brushes, and cleaning products, vacuums carpets, cleans rooms patios.
Provide turn down service; which may include change of bed linen, including roll-away beds, sofa beds and baby cribs.
Responsible for following cleaning equipment issued: radio, cleaning supplies, caddie, and vacuum.
Dust all furniture, drawers, windows ledges, closets, picture frames.
Replenish all required amenities such as linen, terry and supplies in guest rooms.
Cleans ashtrays in the patio area and rooms as needed.
Attends guest calls requests as supervised on a timely manner.
Reports maintenance work tickets according to procedures.
Reports to Housekeeping office any/ and all rooms with Do Not Disturb, Privacy Light or Refused services, late services or will call.
Reports all Lost and Found items according to department’s procedures.
Attends and participates in the 10 minute pre-shift meeting briefings.
Physical demands:
The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and color vision.
Work environment:
While performing the duties of this job, the employee occasionally works in outside weather conditions so must be able to withstand all weather conditions.
The noise level in the work environment is usually moderate.<br />
<b>Location : </b>701 Stone Canyon Road 90077 Los Angeles <br />
Mon, 06 Aug 2018 20:21:13 Zhttps://dc-careers.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=531&idOrigine=502&LCID=2057&offerReference=2018-531
Rooms/HousekeepingPermanent45 Park Lane W1K 1PN Mayfair2018-531 - House Porter<b>Division & Department : </b>Rooms/Housekeeping<br />
<b>Contract Type : </b>Permanent<br />
<b>Position Overview : </b><br />
The ideal House-porter will have a passion for providing outstanding guest service and display excellence in personal grooming & presentation
You must be physically capable to carry on such duties as moving heavy furniture, changing curtains and cleaning the public areas
As it is an extremely fast paced environment, you must display a positive, ‘can-do’ attitude at all times, being ready to assist in any way that may be necessary to ensure the efficiency and smooth running of the Housekeeping Department
You must be self-motivated and have an eye-for-detail, as you will deal with high profile guests
If you enjoy making a difference in our guests stay, please do not hesitate to apply!<br /><br />
<br />
<b>Location : </b>45 Park Lane W1K 1PN Mayfair<br />
Wed, 01 Aug 2018 10:52:53 Z