Contact Apple About Security Issues

This page includes information about Apple product security and how security researchers, developers, law enforcement personnel, and journalists can contact Apple to report or ask about a security issue.

Customers

Apple account passwords

If you believe that your Apple account (Apple ID) has been compromised, by phishing or otherwise, please sign in to the Apple ID page to change your password immediately.

Keeping your software up-to-date is one of the most important things that you can do to maintain the security of your Apple product. Visit Apple Security Updates to learn how to keep your Apple devices updated and to see details about the security content in recent Apple software updates.

Security and privacy researchers

You can use Apple's Product Security PGP key to encrypt sensitive information that you send by email. When we receive your email, we send an automatic email as acknowledgment. If you do not get this email, please check the email address and send again. We will respond with additional emails if we need further information to investigate a security issue.

For the protection of our customers, Apple generally does not disclose, discuss, or confirm security issues until a full investigation is complete and any necessary patches or releases are available. Apple distributes information about security issues in its products through security advisories. You can also receive Apple security advisories through our security-announce mailing list.

Notifications published by Apple Product Security are signed with the Apple Product Security PGP key. We encourage you to verify the signature to ensure that the document was indeed written by our staff and has not been changed.

Journalists

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information. Other company and product names may be trademarks of their respective owners.