QUA-06 Quality Assurance and Quality claims management in Production

Mass production team is using quality tools to control the product/process conformity to assure compliant parts production. The training module gives recommendations for quality assurance processes to be applied in mass production to avoid quality issues. Despite robust product and process development, quality issues appear in the mass production phase. The problem solving tools (ABP Management training module QUA-13) will help us identify the right root cause but the process of quality problems management (claims to suppliers, internal issues and customer’s claims) is much wider.

Your needs are:

Understand the connection and differences between the Quality assurance processduring project and mass production phase

Understand and correctly apply the right quality tools to be applied in production

Avoid quality problems

Understand the process of supplier/customer claim management

Continuously decrease ppm and cost on non-quality

Target group:

Serial Quality

Project Quality

Production

Continuous improvement

Functional Managers

Training content:

Quality assurance versus Quality control

Project quality tools and their impact on Mass production quality

Mass production quality tools

Control Plan

FMEA

SPC

Regulation charts

Product audit

Product re-qualification

and others

Rules for daily shopfloor meetings (QRQC,…)

Internal/External claim management process

Continuous improvement of quality through PDCA/Six Sigma

Duration: 2 days.

Dates:

In Slovak language:

Spring date - February 08th - February 09th 2018

Autumn date - September 24th - September 25th 2018

In English language:

Spring date - February 19th - February 20th 2018

Autumn date - November 08th - November 09th 2018

Price:In-house module: 890 EUR/day (member), 975 EUR/day (non-member) + travel cost for a group up to 10 participants.Module in Bratislava: 220 EUR/day (member), 250 EUR/day (non-member).In case of 2 or more participants from the same plant we offer 10% discount on the second and all other participants. Refreshment and lunch are included in the training price.

ABP MANAGEMENT

Automotive Best Practice

Leadership company in the EMEA region, providing its customers especially in the automotive industry training, coaching and expert services at the highest level to help them increase efficiency and develop processes and people.