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NS55

Moosomin

Level 2 Contributor

7 reviews

“The best place to stay!”

Reviewed March 14, 2016
for a stay in February 2016

The word "excellent " sums up everything about this wonderful condo....location, affordability, spacious, well equipped. Best holiday ever!! Owners are concerned about your comfort and open to any suggestions to enhance your stay. The balcony is large. You are able to get a nice breeze with open windows...a/c controlled in each room. Kitchen excellent to work in....well equipped. Support staff very accommodating and prompt. No complaints at all!! Booked for next year!!

Value

Rooms

Location

Cleanliness

Service

Would you recommend this hotel to a friend?
Yes.

Was this review helpful? Yes

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Management Response

15 Mar 2016

Well that's what happens when you have the best vacationers ever! Can't wait to have you guys back next year!

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Your condo was ideal for our family Christmas holiday getaway-- beautiful, spacious, comfortable, well-appointed, fantastic location, parking and security, and, of course, the pool! It really was an ideal stay! We loved spending the days at the beach, snorkeling and swimming, and taking advantage of all the great activities Cozumel has to offer. Returning to the condo later in the day, relaxing by the pool couldn't have been more pleasing. In the evening, your condo is so well located that we could easily walk to many restaurants and shops. The information about Cozumel you kindly provided was also very helpful. Thank you for having us! We'd love to return to your condo at Las Ventanas again one day! In fact, we've already mentioned it to many friends!

Would you recommend this hotel to a friend?
Yes.

Was this review helpful? Yes

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Management Response

15 Mar 2016

And we would love to have you and your friends visit us in the future! Feel free to share our booklet, video link or Facebook page.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

We stayed at Sasha's hideout at Las Ventanas for for 2 weeks in July and had an amazing holiday. The apartment is furnished beautifully and is spacious and clean. It is perfectly located close to all amenities but off the busy main road and a few blocks from the ferry and town square. The beaches and food was amazing. We are already planning our next visit!!!!

Value

Rooms

Location

Cleanliness

Service

Would you recommend this hotel to a friend?
Yes.

Was this review helpful? Yes

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Management Response

4 Nov 2015

Theresa, Thanks for choosing our wonderful Sasha's Hideout for your vacation in Cozumel. We are glad you had a great time and make sure you get hold of us for specials deals as a returning guest. You'll find some cool updates on your next visit, including some new linens in the rooms and lounge, a big cooler box, ice blocks and beach umbrella for your trips to the east and south beaches. I am glad you left some of your favorite restaurants in our suggestions book too!

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

We stayed here over the USA spring/Easter break. The apartment is immaculate and the furniture is of good quality. There is a maid who comes in every day to clean. We booked over TripAdvisor and has no issues. The apartment complex is safe and secure, has an elevator to reach the third floor, has a pool and is walking distance to a local grocery shop and restaurants. We would come back again. Great place to unwind with plenty of room for family to spread out.

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Liked best:The location, comfort and cleanliness of the place.

Liked least:Smell of gas from utilities room.

Travelling group:Extended Family

Would you recommend this hotel to a friend?
Yes.

Recommended for:

People with disabilities

Older travelers

Families with young children

Was the property as advertised?

Would you recommend the location of this property?

Was it a good value for the price paid?

Did the property offer wi-fi/internet access?

Was this review helpful? Yes

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Management Response

17 May 2015

Thanks very much for your feedback, so glad you enjoyed your stay! We have had the laundry checked out, and are also making some improvements from your valuable feedback emails, including a "Welcome to Sasha's Hideout" booklet that contains directions to our favourite restuarants, local amenities and cozumel attractions. Please contact me at Lasventanasc303@gmail.com next time you plan to be in Cozumel as we would love to offer you discount as returning guests.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC