Self Created Storage Folders have Vanished

I have been using Windows Live Mail with no problems. I had created several
folders in the Storage Folders section, and was using these to store old
e-mails sorted by subject. I notice this morning that although the Storage
Folders section still there, the folders I have created have disappeared.
Only the Drafts, Sent and Deleted Items sub-folders remain. Is this
something new, and can I get my data back?

Re: Self Created Storage Folders have Vanished

Look for your missing folders/messages within WLMail's Message Store* under the folder called 'Storage Folders'.

*The path to Windows Live Mail's Message Store folder in its default location, involves a hidden folder, so ensure that "Show hidden files and folders" is checked under Folder Options in Windows Explorer...

--
Cheers,
Peter.R
(Windows Vista Home Premium with Windows Live Mail 2009 14.0.8064.0206)
"There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare

"Debbie4121" <Debbie4121@xxxxxx> wrote in message news:98398FE3-C3A6-4F84-B8EC-F0703DD428BA@xxxxxx

> I have been using Windows Live Mail with no problems. I had created several
> folders in the Storage Folders section, and was using these to store old
> e-mails sorted by subject. I notice this morning that although the Storage
> Folders section still there, the folders I have created have disappeared.
> Only the Drafts, Sent and Deleted Items sub-folders remain. Is this
> something new, and can I get my data back?
>
> Thanks
>
> Debbie

Re: Self Created Storage Folders have Vanished

What version of WLMail do you have (Help->About Microsoft Windows Live Mail)?

I am not sure what you mean by "I am getting live hotmail instead of live mail"...

Are you talking about the default for e-mail links and such?

To set Windows Live Mail as default:

Ensure Windows Live Mail is set as the default e-mail program in all the relevant places as follows:

Firstly, Microsoft Outlook can silently steal some of the the e-mail defaults when you open it, so if you have Outlook installed, uncheck the option: "Make Outlook the default program for E-mail, Contacts, and Calendar" at Tools->Options...->Other [tab] in Outlook. It may also reset itself as the default e-mail handler after an update.

In Vista, apart from making WLMail the default Mail and News handler at WLMail's Tools->options...->General [tab], also set all its defaults through: Start Orb->Control Panel->Internet Options->Programs [tab]->Set programs [button]->Set your default programs->Windows Live Mail, and Windows Live Mail (news).

Also, follow that up by going to: Start Orb->Control Panel->Internet Options->Programs [tab]->Set programs [button]->Set program access and computer defaults->Custom, and check "Windows Live Mail" under "Choose a default e-mail program :"

In XP, apart from making Windows Live Mail the default Mail handler at WLMail's Tools->options...->General [tab], also ensure it is set as the default E-mail program through: Start->Control Panel->Internet Options->Programs [tab].

Then go to: Start->Set Program Access and Defaults->Custom, and check "Windows Live Mail" under "Choose a default e-mail program :"

If these actions fail to reset WLMail to the default e-mail handler, then change the default to some other e-mail program (E.g. Outlook Express/Windows Mail), then go back and change it to WLMail again.

--
Cheers,
Peter.R
(Windows Vista Home Premium with Windows Live Mail 2009 14.0.8064.0206)
"There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare

"syrettj" <guest@xxxxxx-email.com> wrote in message news:dcd29b6fd8cb692252b7543b80e77d15@xxxxxx-gateway.com...

>
> I was able to find the storage folders, however with the latest Live
> update I am getting live hotmail instead of live mail. This does not
> make me happy. Is there a way to go back??? Thank you.
>
> --
> syrettj

Re: Self Created Storage Folders have Vanished

"syrettj" <guest@xxxxxx-email.com> wrote in message news:dcd29b6fd8cb692252b7543b80e77d15@xxxxxx-gateway.com...

>
> I was able to find the storage folders, however with the latest Live
> update I am getting live hotmail instead of live mail. This does not
> make me happy. Is there a way to go back??? Thank you.
>
>
> --
> syrettj

> > I have been using Windows Live Mail with no problems. I had created several
> > folders in the Storage Folders section, and was using these to store old
> > e-mails sorted by subject. I notice this morning that although the Storage
> > Folders section still there, the folders I have created have disappeared.
> > Only the Drafts, Sent and Deleted Items sub-folders remain. Is this
> > something new, and can I get my data back?
> >
> > Thanks
> >
> > Debbie

Re: Self Created Storage Folders have Vanished

--
Cheers,
Peter.R
(Windows Vista Home Premium with Windows Live Mail 2009 14.0.8064.0206)
"There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare

"faxermsn" <faxermsn@xxxxxx> wrote in message news:FD50D19E-A6C9-4BDE-A8FE-0D8C84A35116@xxxxxx

> Thanks for the file paths! My hard drive is getting ready to kick the bucket
> and I needed to back up my the Storage Folder. GOT IT!!
>
> And who in the heck designs an email system with hidden folders as part of
> the back-up process?
>
> Thanks again!
> martin
>
> "Peter.R" wrote:

>> > I have been using Windows Live Mail with no problems. I had created several
>> > folders in the Storage Folders section, and was using these to store old
>> > e-mails sorted by subject. I notice this morning that although the Storage
>> > Folders section still there, the folders I have created have disappeared.
>> > Only the Drafts, Sent and Deleted Items sub-folders remain. Is this
>> > something new, and can I get my data back?
>> >
>> > Thanks
>> >
>> > Debbie

Re: Self Created Storage Folders have Vanished

If you hard drive is failing..you should consider backing up the Contacts database for the default account if you are not using a
Live ID.

--
...winston
ms-mvp mail

"faxermsn" <faxermsn@xxxxxx> wrote in message news:FD50D19E-A6C9-4BDE-A8FE-0D8C84A35116@xxxxxx

> Thanks for the file paths! My hard drive is getting ready to kick the bucket
> and I needed to back up my the Storage Folder. GOT IT!!
>
> And who in the heck designs an email system with hidden folders as part of
> the back-up process?
>
> Thanks again!
>
> martin
>
>
>
> "Peter.R" wrote:
>

>> > I have been using Windows Live Mail with no problems. I had created several
>> > folders in the Storage Folders section, and was using these to store old
>> > e-mails sorted by subject. I notice this morning that although the Storage
>> > Folders section still there, the folders I have created have disappeared.
>> > Only the Drafts, Sent and Deleted Items sub-folders remain. Is this
>> > something new, and can I get my data back?
>> >
>> > Thanks
>> >
>> > Debbie