Courtyard By Marriott Kansas City South

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Hotel Description

!Rooms: 149

#Check-in time: 15:00

#Check-out time: 12:00

Styish rooms and an ultra-cool lobby with a bistro and coffee bar make the non-smoking Courtyard Kansas City South a hit with our guests looking for a getaway with hip decor and hot amenities. Rich reds and contemporary patterns set the scene at this modern, three-story Courtyard, where all 149 rooms offer free Wi-Fi, flat-panel TVs and premium cable (and free HBO). Pack your sneakers and take advantage of the on-site the exercise room. Before heading out for the day, visit the 'Go Board,' a touch-screen information panel where you'll find driving directions, weather forcasts and restaurant listings at your fingertips. End the day with a soak in the hot tub or dip in the hotel's heated indoor pool. As for eats, in the lobby you'll find the Courtyard's signture Bistro, which serves breakfast and dinner — indulge in a cocktail, some wine and a light, freshly prepared sandwich, pizza or a salad. Parking is free. The Courtyard is 20 miles from Worlds/Oceans of Fun, and 20 minutes by car from Isle of Capri Casino and the Kemper Museum of Contemporary Art. Kansas City International Airport is 40 miles away. "The staff" at Courtyard Kansas City South "is so helpful and friendly," say our guests, who call the hotel a "great place" with "great value" and "everything that's important to the traveler."

Courtyard By Marriott Kansas City South Guest Reviews

OVERALL AVERAGE SCORE: Very Good | 4.19 out of 5

Exceptional | 5 out of 5

Very easy to locate; the hotel was nicer than we expected; the staff was incredible. We know that we will go back to this same hotel.

Pros: Very impressed.

6

3

Pleasant | 3 out of 5

BY: Cindy McG, Des Moines, IATue, 22 May 2012

Was discouraged that this was a host hotel for the KC5i50 Triathlon race. I have 4 things I think could be improved upon...
1. We were told that we would have access to purchase Starbucks coffee at any time, it would be available 24 hours. When we were ready to leave the hotel at 5am, the person on staff said they didn't know how to work the coffee machine, but the night before, the on staff night manager said any staff member at the front desk, no matter the time, would be able to prepare coffee for us.
2. Normally a host hotel allows for late checkout in order for us to get back from a race and be able to shower and pack up prior to heading to our next race city. I had to have a lengthy discussion with the night manager in order to get just a half hour past normal checkout time. Made for a stressful end to our race because we knew we had to get back by 12:30 just to get packed up and get out of the hotel. If this hotel is to be a host hotel for this event in the future, there should be enough housekeeping staff at the hotel on Sunday afternoon to accommodate the racers/athletes in order to have a 1 to hour 2 late checkout in order to get back from the race course. We had to miss the award's ceremony in order to get back in time. Most host hotels for racing events make allowances for such things - that's part of being a host hotel.
3. We were under the impression (restaurant availability times as we were told by staff) that we would be able to order dinner between 5 and 10pm. When we arrived in the downstairs restaurant at 7pm, there was no one in the restaurant to place an order with, and the lights behind the bar were turned off. We waited around for 15-20 minutes. A few other athletes had ended up ordering pizza because there was no one there to place our dinner order. We ended up driving to go get dinner - when we stay at a hotel, we prefer to have one with a restaurant so we can just relax prior to a race.
4. At most Courtyard Marriott hotels you can't hear a thing through the walls. I was in room 210, and there was an adjoining door to the room next door. The family next door was very noisy until 11:30 - I went over and asked them if they could just direct their voices away from the door as I needed to be up at 4am. They were great and didn't make a noise after I asked them to not be quite as noisy. It just seems that this hotel has cut a lot of corners - very disappointed in the un-kept promises by this hotel. I will be choosing a different hotel for this race next year. I normally stay at Courtyard Marriott and have not had issues in the past. I wasn't going to write a comment on all of this - I've never done a bad review before, but I decided that as a business owner myself, I would want to know how I could improve the overall business. I'm not writing this just to complain, but in the hope that you can make changes for future guests in your hotel. Best wishes, Cindy.

Pros: Cleanliness.

Cons: No follow through on promises.

6

4

Very Good | 4 out of 5

BY: KeithSun, 25 January 2015

Pros: The staff was very friendly and helpful. The room was very nice and bed was comfortable.

6

2.5

Fair | 2.5 out of 5

BY: MariaTue, 23 September 2014

Cons: Hotel was so-so. They didn't have samples of lotion. Who doesn't have samples of shampoo, conditioner and lotion? Isn't that basically a staple of these kinds of places?

6

2.5

Fair | 2.5 out of 5

BY: CassandraSun, 24 August 2014

Pros: That it had a balconey

Cons: The breakfast was a little pricey. No microwave in room or fridge. Most people that goes out to eat when in a hotel but no place to put your left overs

6

4

Very Good | 4 out of 5

BY: Verified Hotel GuestWed, 6 August 2014

Pros: The staff was very friendly and helpful. There is an ice machine on all floors with easy access.

Cons: Location is not the greatest.

6

5

Exceptional | 5 out of 5

BY: BryanTue, 29 July 2014

Very comfortable beds

Pros: It was right off the highway, easy to get to.

Cons: No complementary breakfast

6

2.5

Fair | 2.5 out of 5

BY: PatrickTue, 29 July 2014

Pros: Convenient to the interstate as anything worth doing is a drive. To include eating. A/C worked well. Lobby is nice and well appointed.

Cons: No refrigerator in the room, rooms were small and even though you have a patio it is tiny. Indoor pool was small and room was hard to breathe because of chlorine.

6

1.5

Poor | 1.5 out of 5

BY: PhilSat, 26 July 2014

Cons: The room was handcapped room which was not suitable for our stay, specially bathroom. I did not ask this type of room.

6

4

Very Good | 4 out of 5

BY: Verified Hotel GuestTue, 24 June 2014

Pros: Even though it was an older Courtyard, it was still very modern and pretty clean.

Cons: The only thing that I did not like was that there was not a microwave or fridge in our room. I also didn't like the hair that was all over our bathroom.

6

5

Exceptional | 5 out of 5

BY: NicoleTue, 3 June 2014

Pros: CLEAN AND COMFORTABLE. VERY QUIET.

Cons: THE BISTRO WAS WAY TO EXPENSIVE AND LIMITED ON CHOICES.

6

2

Disappointing | 2 out of 5

BY: Verified Hotel GuestTue, 20 May 2014

Pros: it was clean and neat.

Cons: I was here without a car. The hotel was remote, no eating places and the restaurant closed frequently.

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