Lost luggage (still no resolution)

Note: This review is about an experience that happened more than 2 years ago.

Lost luggage (still no resolution)

Departure from Corfu was delayed by 1 hour and 30 minutes with no explanation.

Some of the passengers pointed out to the stewardess that the luggage wasn't on the tarmac but they got no response. The crew didn't speak French, paid no attention to us and their explanations in English were hard to understand.

I'm 6'2" and 242lbs and it was impossible to fit into the seat. My knees hit the seat in front of me and I'm not even going to go into the rest. The tray table was at a 45° angle when it was down. Luckily, the seat was half-smashed in so I had more room on my right side.

When we arrived in Nantes half the luggage was missing, including mine.

This was May 11, 2014 and as of now, December 23, 2014, I've received no compensation, no excuses, no phone call, nothing. This is despite my repeated e-mails, some of which they admitted to receiving, but there has still been no resolution as of this the moment.

It's been 226 days! Who can I turn to who actually has the power to influence this airline? Where can I file a complaint? Against whom? We have decided not to go again: 1 for this reason 2 we are disappointed with this type of vacation