Comment on agent fees

This company has scammed so many people , I have finally got a outcome , this company also opened a new company called OLIVER KNIGHTS , also scammed allot of landlords and tenants.
I have finally got the person behind this all, Osman Malik who was also known as Usman Iqbal and Ayaan Malik who are brothers both are scam artist, there have used other people name to build a company and also have shafted them.
My private investigator will have more information on these guys which i have been ...

I too want to join forces with anyone to stop this company from ripping people off. I rented a property last year from them 2013. They let me a property illegally. I had to move out and lost £1000\'s of pounds. They were unscrupulous on every level. I was put in a vulnerable situation and nearly lost my job because of the problems. Once they had my money they would not return it. They are possibly the most dodgy company I have ever dealt with. I'm amazed they are still trading if I\m hones... read full review

What agent could do to change your mind?

The agent could have given me my money back on the property as soon as it became apparent that they had illegally let it. instead they left me high and dry. when i finally managed to get my cash back, they wouldn\'t return the ‚£300 administration fee (even though i\'d only had the property 4 days) They wouldn\'t return calls or emails. They should also have offered some recompense for the ‚£1000 I spent moving in and out of the illegally rented property. Disgusting

Avoid GSE at all costs!
Firstly, they failed to put our deposit into any sort of safe deposit scheme, despite this being written in our contract that this would be done. Upon chasing them up on this, they were seemingly uncontactable as anyone that could deal with it was conveniently \'out of the office\'.
Furthermore, they have not passed on rent to our landlord for months.
Guy Salmon were clearly out just to scam people and should not be trusted.... read full review

Hi Everyone,
I am also a victim of their scam. My friend and I were going to rent an apartment via them. However 3 days before the move, (everything all paid for) they told us the ¢â‚¬Ëœbad landlord' pulled out, leaving us stranded, no money, and no place to live.
After looking at their company profile, it seems them have been liquidated since2011!! So everything is a complete scam! This is criminal. How could authorities let them run loose like this is my question?
Since the incid... read full review

I am in the same boat, they owe me money. Please can you let me know what can be done. I have already given notice for my property, and paid the Guy Salmon for new property which i am not getting now because they are liquidating. Although they messaged me today asking me about my account details and the amount they owe me. I am not sure when and how much am i getting back or if i am getting my money back. I am really worried and dont know what to do next.... read full review

Hi All,
This estate agency made contact with us. We checked out the website and they were also on major property websites therefore we decided to let our flat.
We rented a flat through them and our details were given to another estate agency called Hox City (agent\'s name: Nabil Khan) which I believe were working in nexus with Guy Salmons.
Hox City duped us of 6 months upfront rent and deposit and after a month Guy Salmons disappeared from the scene. They duped us of a months rent. We immed... read full review

Landlord hasn\'t seen a penny of our rent. Worried about our deposit. I knew there was something fishy about these guys but we were on a move deadline. Please set up the fbook page.... read full review

Me and my husband, we\'ve lost a lot of money with the Guy Salmon Estates as well. My name is Elaine and my phone number is xxxxxxxxxx . The thing is that not only this case is a fraud, but it\'s a criminal case as well, since all the staff who worked there knew what exactly is going on and I\'ve been a witness of them faking tenant references, as well as neglecting the receipt of a payment from my tenants, who have definitely paid their bills 3 months in advance.
We\'ve got to find these pe... read full review

They are a complete scam!
I understand that there are several of us in fairly similar situations where Guy Salmon has tricked or cheated us out of money.
They have no closed down and filed for liquidation. If all of us could collect our statements together and turn to a legal advisor that would increase our chances of getting our money back.
Email me on Madeleinebjorlin@gmail.com
If you wanna take part in getting your money back from these guys!!!... read full review

This company\'s office in 4 excel has been CLOSED!!! They rented us a property which has already been rented by others for 2 years. Everything they said was lie. They still let us to sign the contract, but close the office today. And no one answer the phone.... read full review

THEY ARE TERRIBLE!
We recently moved out of flat and we are still awaiting our deposit and rent owed to us - c. 3000 GBP. It\'s been almost 1.5 months now! We have called/email them on multiple occasions - either the manager Kamran (Ayaan is on paternity leave) is on lunch, on a call, out of office etc. They NEVER return any calls! We have contacted the landlord, who didn\'t have any luck either.
We have filed a case in Small Claims Court against Guy Salmon Estates. I will keep you posted!... read full review

What agent could do to change your mind?

TERRIBLE

Attached Files

This is a message to everyone who has been scammed by this company, my name is Abrar Khalid and I was director for this company for a year before my name was taken off and replaced with someone else. Non of you know me and I don't know any of you but believe me when I say I feel everyones pain. Let me make it clear now that I was not involved in this scam nor was I aware of any of what they were doing to everyone. I myself have been a victim of their scam and am paying a heavy price.
A few t ...

We let our property 22 July and after repeated requests by phone,email and in person we have been told by the one staff member in the office that we cannot have the landlords deposit and the rent owed to us as the principle Aayan Malek is on "paternity leave" and there is no one in accounts! Newham trading standards are investigating. I advise all landlords to stear clear of this fraudulent company.... read full review

Very disappointed with them, not instructed my tenant to pay the rent to our account.. The tenant keep making payment to them and they holding it for ages... Not answering the calls, switching off their mobiles, not returning the MSG, constantly lying about staff members being on holidays and account department never works... Ayaan\'s and Osman\' mobile not working... Disaster.... And the tenant itself horrible .... 2 police visit since May... Council on our heads... How to recommend you?... read full review

What agent could do to change your mind?

Jade Pearman Osman Malik pls return the calls and answer the emails.....also pls pay our rent and instruct the tenant to make payment to landlady account

AVOID LIKE THE PLAGUE - Worryingly illegal and immoral practice. Have been chasing unpaid rent for months, despite evidence from the tenant that it has been paid to the agents.
Also be wary of fraudulent registration of the tenancy deposit schemes - it clearly seems to be re-occurring problem with Guy Salmon Estates, also known and trading as GSE London Limitied. Fraudulent registration of addresses and company directors also seem to be alight issue - the actual \'director\' is Osman Malik, ... read full review

What agent could do to change your mind?

Paid the rent and register the deposit in good time.

Attached Files

I'm owed Â£2300 by Guy Salmon and have been left homeless as my new property fell through at the last minute and I had already moved out of my previous place. I have nowhere to go and no money to rent somewhere new. I need help. What can we do? ...

WARNING TO ALL
These agents rented my property for two years on false pretence to a so called tenant and then behind my back and without my consent rented my property on a short let. It was lucky I got my property back but they never paid me my last rented and never returned the tenants deposit of over £3000. The tenant went back to China crying! Despite several calls and emails they never answered anything
Don\'t be fooled they don\'t have a customer service department ; it is just a ... read full review

I\'d also like to warn anyone about this agency! If you are a current tenant, please check that your security deposit has been secured with one of the Tenancy Deposit Schemes-it most likely hasn\'t and you probably won\'t get it back. I have been struggling for months to get mine back. They have told me a web of lies about the whereabouts of my deposit-promised the accountants would pay it over, a cheque would be sent etc... But still fighting to get it back. If you are a prospective tenant-STAY... read full review

What agent could do to change your mind?

They seem to be a fraudulent operation. They have not returned my deposit and continuously lie about it.

I was completely unhappy with the service
so far recieved. Having vacated the property nearly two months ago I am still awaiting a deposit which I was told had already been \'transferred\' into my account. The office is
Now not responding to my emails and when I ring I am told a manager will return my call... I am still awaiting that phonecall. I have found them completely unprofessional and would not recommend them to any colleagues, friends.... read full review

What agent could do to change your mind?

Adhered to the tenancy contract, returned the deposit when they said they would. Not to mislead clients.

Attached Files

Hello Fol,
I would not count on them calling you back. I used to rent through Guy Salmon Estates and they have been useless at (almost) every step of the way. Is your deposit registered with a tenancy deposit protection scheme? They are required by law to register your deposit, but unfortunately that doesn't mean they have actually done so. Good luck and I hope they have repaid it by now. If not, you can always consider taking them to court: http://www.adviceguide.org.uk/england/law_e/law_legal ...

I rented a flat through Guy Salmon Estates for approximately 2 years and unfortunately I cannot recommend them at all. They were slow at making repairs which ultimately resulted in a water leak causing significant damage to other flats and costs for the landlord. Even for minor repairs they had to be called almost on a daily basis to manage them.
It was generally a reason to celebrate if they showed up to agreed appointments. Even when I moved out, they failed to show up and I had to hand ove... read full review

Dear Guy Salmon Estates,
Based on my past experience, I believe it would be a pointless waste of (my!) time to discuss my case with you again. As far as I am concerned this is now settled and I will not rent through your company again and certainly will never recommend you to anyone else.
But perhaps you can explain something to me (and every other visitor to this site): You say that you "always register the deposit or have your landlord register this". Either your so called &quo ...

This letting agent advertises properties with fake rent prices in order to attract customers (lower than the final price you will pay).
They make mistakes in your letting contract (make sure to read it carefully)
They never reply to emails or letters after you have signed your contract and pay the fees.
The worst I\'ve ever experienced.
Avoid them!... read full review

What agent could do to change your mind?

be honnest

Attached Files

Dear Customer231,
We have reviewed your review and are very disappointed to learn of your experience.
It is very difficult for us to determine who you are from your name and you haven't selected the staff member that you dealt with.
I would be grateful if you could e-mail us on customerservices@guysalmonestates.com
Kind Regards
Customer Services ...

I would never use these estate agents. I think some of the agents are in the wrong business as they are not at all interested or concerned about selling. I rang to arrange for a viewing of a property for sale. Spoke to Mo first. He said that he would call back and never bothered. I then called back and this time spoke to Akmal, who said that Mo had not called back because he was seeking information from the property owners whether they wanted to go ahead with the sale or not. Akmal said tha... read full review

Dear Ruksana,
Thank you for taking the time to leave the above feedback.
We are very sorry to hear that you are unhappy with the service provided by Guy Salmon Estates and would really like the opportunity to investigate the issues you have raised further.
Please could we ask you to contact us on customerservices@guysalmonestates.com and we will be more than happy to help.
Kind Regards
Guy Salmon Estates ...

Do not deal with this agent I repeat DO NOT , most agencies are desperate to sell properties so they will tell you all kinds of lies to get you to put money down or get money from you and Guy Salmon estate is definaltey one of those agents
I placed a deposit on a house after being told that a lot of people are interested in the property and if I choose to not go ahead my money would be Fully refunded, till this date they are still giving me excuses and still telling lies that they would get the... read full review

What agent could do to change your mind?

Stick to their contract and what they say
They need training on how to be professional and a truthful company

Attached Files

Dear Sandra,
We are extremely disappointed to learn that you have had an unpleasant experience with Guy Salmon Estates, we take all complaints very seriously and would appreciate that you contact us at customerservice@guysalmonetsates so that we can look in to this in further details. We always aim to respond within 2 business hours.
Customer Service ...

BE WARNED - DO NOT USE GUY SALMON ESTATES !! This is by far the worst estate agent I\'ve had the misfortune to come across. From the outset I saw the signs that this outfit are parading as a business and it\'s a huge compliment calling it a business. We hoped initial impressions were wrong ALAS they were not. Things went from bad to worse to lowest of the low. There is NO customer service. Kamran has an unfortunate and highly undesirable attitude that I\'ve never seen before in a customer fa... read full review

Dear Jackie,
Firstly, I would like to apologise for the dissapointing service recieved from Guy Salmon Estates. We do take Customer Service very seriously and have only been made aware of the comments left on this site recently.
I understand from your review that you were refunded your fees and as a business we make it clear as to the time it takes for refunds when a property is first put under offer and a deposit taken. However I sincerely apologise for the behaviour of one of our custom ...

I have never in my whole life recieved such disgusting customer service. After our flat fell through due to the landlady deciding to sell last minute, our agent Kamran ignored us completely. It took us 2 weeks to get our deposits back and that was only after writing formal complaints to the manager, 3 emails, 5 phone calls, 11 texts and a trip to the office in person. During that meeting in person, I was intimidated and met with an aggressive, unproffessional and rude manner.
I advise anyone... read full review

Terrible and unfortunate experience with the agency! Not just one, but also several different factors as you will read below: The short version: Stay Away!
Whatever you do, check what you are signing. Do not send any money until the contract is signed. Do not trust what they tell you verbally. Have everything in writing. And even after that, they will disappoint you. And, we wish you good luck trying to get your money back! You will eventually, but the hassle.
What the agent promises, and ... read full review

What agent could do to change your mind?

Customer service would have been a start. The first agent should not even work in the industry.

Attached Files

Dear Metin,
Firstly, I would like to apologise for the dissapointing service recieved from Guy Salmon Estates. We do take Customer Service very seriously and have only been made aware of the comments left on this side recently.
We have appointed a customer service representative and would be grateful if you could e-mail your details to customerservices@guysalmonestates.com so that we can look in to this further.
Kind Regards,
Customer Service ...