"This agreement is bittersweet - finally delivering relief, but far too late
for hundreds of thousands who unacceptably faced disrupted health care. As
administrator of the stateís largest employer health plan, Iím grateful to see a
resolution, but we must now focus on preventing future disruptions to health
care. This case of contract gridlock demands legislative action to protect
patients and require mandatory arbitration when large corporations fail to
responsibly reach timely agreements."