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Dear Customers,

We would like to thank you all for your continued patience and support during this difficult time.

We are doing our best to keep some kind of normality but without endangering our staff or anyone else.

Our Holloway Road storewill remain closed for the foreseeable future.

We only have one member of staff going into the office on Monday and Fridays to actually mail out your orders. This has as you can imagine created a delay.

At the moment we have about a 2-week delay in mailing out and then what ever the delays may be with delivery in your area.

Some people seem to get their orders reasonably quickly after that but some are still having delays.

Overseas orders can take up to a month to the US or Australia.

We understand the temptation to keep emailing but it only causes further backlog.

We have extended our return period to 60 days.

Thank you again for your understanding,

Stay home, Stay Safe, Keep others Safe

UK Standard Delivery

We aim to dispatch all mainland UK orders within 5 working days. However, sometimes during sale periods or other busy periods, deliveries may take longer. If you have not received your delivery within 10 working days, please contact our Customer Services department.

If you’re not in when our couriers first try to deliver and they cannot find a safe place to leave your parcel, they will leave a card. Please follow the instructions on the card left by the courier to arrange redelivery of your order.