Customer Service

At SIG SAUER Customer Service is always a priority and we are constantly working on delivering a world-class customer service experience. However, there are times when call volumes into our Customer Service Center are very high - thus increasing hold times. Below is a guide on how to reach us in the most expedient manner:
Please be advised that contacting us during the peak call times detailed below may increase your wait time experience. If you are calling about information or services on an existing firearm, please be sure to have the serial number ready for the customer service representative.
Peak Call Volumes Monday All Day and Weekday’s 12pm – 3:30pm EST
Lightest Call VolumesWed - Fri: 9am - 12pm EST
Thank you for your cooperation and loyalty to the SIG SAUER brand.
For your convenience, please refer to our FAQ page prior to submitting your inquiry.

SIG SAUER® and Blaser® are proud to announce the formation of Blaser USA. Blaser USA will be the exclusive distributor of the Blaser line of hunting rifles, hunting shot guns and competition shotguns. For information on these Blaser products please contact Blaser USA. SIG SAUER will continue distribute the Blaser LRS2 tactical rifle. Product inquiries for the LRS2 should be directed to SIG SAUER Customer Service at (603) 610-3000 x1.

We would like to announce that Hammerli has been purchased by Carl Walther GmbH of Germany. SIG SAUER is no longer selling or servicing Hammerli products. Effective immediately, please direct all Hammerli related service issues and questions including those regarding the Trailside models, to one of the following companies: