Care

At Pottery Barn, we take great pride in the quality and craftsmanship of our products. Attention to design, materials, safety and construction is our priority. We carefully inspect your order prior to shipment. Upon receipt, please inspect your purchase and notify us of any damage; we will arrange for a prompt replacement. If, within 7 days for Quick Ship upholstery and 30 days for all other products, you are dissatisfied for any reason, you may return your purchase for a refund of the merchandise value. Mattresses are final sale and may not be returned or exchanged.

We cannot accept returns on monogrammed, personalized, special-order items, or on items damaged through normal wear and tear. We also cannot accept returns of final-sale items which are identified by a price which ends in .99.

For returns of items purchased from your Pottery Barn registry, we will gladly provide a refund or exchange for the merchandise within 90 days of your event or within 90 days of purchase, whichever date is later.

You may return merchandise through the mail for a refund or replacement. For detailed procedures for returning items through the mail, please contact Customer Service at 1.888.779.5176, 7 days a week, 5:00am - 9:00pm (PT).

Description

With its thick weave and variegated espresso color, our Torrey armchair captures the organic beauty of rattan. Styled with rolled arms and a curved back, this piece is reminiscent of turn of the century garden furniture. Click to read ...

Description

With its thick weave and variegated color, our Torrey sectional captures the organic beauty of rattan. Weatherproof and maintenance free, it’s actually made of a durable synthetic, so you can leave it outdoors year round. Plus, the versatile components ...

Description

Crafted of a rugged synthetic that captures the beauty of wicker, our ottoman can be left outdoors year round. Click to read an article on recommended care. 25.5" sq x 18.5" h Woven from variegated Ecolene® strands that replicate ...