The CMT Music Awards return to Nashville on June 5th, and you’re invited to attend like the star that you are! Go backstage, walk the red carpet, attend rehearsals, and more with a VIP or Ultimate Insiders Experience. Official packages are on sale now.

CMT Music Awards VIP Experience

Q: Can I acquire Accessible Seating as part of CMT Music Awards Ultimate Insiders Experience?

A: Most venues offer accessible seating areas to accommodate their guests. Availability and type of accessible seating tickets will vary based on each venue’s policies and/or the type of event taking place. If you would like to inquire about accessible seating as part of a VIP program, please reach out to us at guestservices@cidentertainment.com or 888-805-8930 immediately after purchase. We will go over any available options.

Q: Is there a minimum age to participate in these experiences?

A: Yes! For the CMT Music Awards Ultimate Insiders Experience, all patrons must be 21 years of age or older. For the CMT Music Awards VIP Experience, fans of any age may participate!

Q: When will the taping of ‘CMT Crossroads’ take place?

A: The taping will take place during June 2-5, 2019. Exact timing will be announced closer to the event, and the original purchaser will receive an informational email with all of the event details.

Q: What day will the CMT New Artist Showcase be?

A: All pre-show events will take place during June 2-5, 2019. Exact timing for the CMT New Artist Showcase will be announced closer to the event, and the original purchaser will receive an informational email with all of the event details.

Q: When Will the Meet and Greet opportunities take place for the CMT Music Awards Ultimate Insiders Experience purchasers?

A: All pre-show events will take place during June 2-5, 2019. Exact timing for the meet and greet opportunities will be announced closer to the event, and the original purchaser will receive an informational email with all of the event details.

Q: When will the backstage tour take place?

A: The backstage tour will take place during June 2-5, 2019. Exact timing will be announced closer to the event, and the original purchaser will receive an informational email with all of the event details.

Q: When will the private tour of the CMT Headquarters take place?

A: The private tour will take place during June 2-5, 2019. Exact timing will be announced closer to the event, and the original purchaser will receive an informational email with all of the event details.

Q: When will the viewing of rehearsals and soundcheck happen?

A: The exclusive viewing of rehearsals and soundcheck will take place during June 2-5, 2019. Exact timing will be announced closer to the event, and the original purchaser will receive an informational email with all of the event details.

Q: When will I get my photo opportunity on-stage?

A: Exact timing will be announced closer to the event, and the original purchaser will receive an informational email with all of the event details.

Q: When will I get to pose with a CMT Award?

A: Exact timing will be announced closer to the event, and the original purchaser will receive an informational email with all of the event details.

Q: How will I get my red carpet photo?

A: Red carpet photos will be framed and shipped directly to your home. The original purchaser will receive more information as we get closer to the event.

Q: Where will I receive my tickets?

A: We will have a separate check-in area for you to pickup your ticket, credentials and merchandise. As it gets closer to the event, the ticket purchaser will receive an informational email including the exact time and location for check-in. Please remember to bring valid photo identification with you in order to redeem your package.

Q: If I’m unable to make it to check-in during check-in hours, how can I receive my gift bag?

A: All gift bags must be redeemed on site at our Event Check-in. Unfortunately, we are unable to ship out any gift bags post-event. Please note, the red carpet photo will be mailed to you after the event.

Q: Is parking included?

A: Parking is not included with this package, but parking may be available at the concert venue. Please refer to the venue’s website for more information regarding parking.

Q: Can I purchase a CMT Music Awards Ultimate Insiders Experience or a CMT Music Awards VIP Experience at the Box Office?

A: No, these packages will not be available for purchase at the Box Office. You must purchase online ahead of time.

Q: What is an on-site experience host?

A: The on-site experience host is basically an extension of our Guest Services team at the event itself. He/she will be available for any questions or concerns that may arise during the VIP program.

Q: The people attending the concert with me may be arriving late. How would they get their tickets, merchandise, etc.?

A: The original purchaser will check in for all package materials, and he/she will then be able to distribute accordingly. Thus, we advise for your whole party to come to VIP check-in at the same time to make it quick and easy.

Q: Can I use my CID package for a contest/giveaway or to promote my website/product/event?

A: No. CID Entertainment’s trademarks, intellectual property, tickets and other offerings may NOT be used for advertising, promotions, auctions, contests, sweepstakes or any commercial purpose, without express written consent from CID and its partners. Please see our purchase policy for more detail.

Q: I purchased a package as a gift, but I will not be in attendance. How can my friend and family member pick up their ticket on my behalf?

A: In order to accommodate this, the original purchaser must contact our Guest Services team at 888-805-8930 or guestservices@cidentertainment.com to authorize an alternate pick-up person at least 2 weeks before the event date. This authorization will allow a friend or family member to pick up the package on the purchaser’s behalf. All informational emails and correspondence will still go to the original purchaser and it is up to him/her to relay the information to the guest that is attending the event.

Q: What if I change my mind and don’t want my package?

A: All packages are non-refundable. Please refer to the Purchase Policy for complete details.