Share The Post

20, September 2014:iPhone running armband company NeoSleeve has today unveiled their new FAQ page for public viewing and consumption. The new page exists for both current and would-be customers and details frequently asked questions about the company’s new product, the NeoSleeve armband for iPhone 5s.

Michelle Davis from NeoSleeve support stated that the decision to create this page was due to the company’s need to answer repeated questions from the public, and that NeoSleeve aims to do away with any unnecessary communication. This is to be achieved by directing repetitive inquiries to the FAQ page, keeping NeoSleeve’s customer service more consistent and saving the time of both the company and the consumer.

This approach to streamline a company’s customer service is not new, and is generally expected of established companies. NeoSleeve is, however, rather fresh, and was therefore not expected to have many questions asked of them at this point in time – and none to have been asked frequently. Ms. Davis claims that this is a good sign of public interest in NeoSleeve: “People are intrigued by NeoSleeve… They want to know what we’re all about, and that’s getting the team down here pretty excited.”

While the FAQ list is currently somewhat short, the company intends to update the FAQ page regularly. In the meantime, any questions that have not been answered in the FAQ, or are not discussed on the NeoSleeve product page on Amazon.com, can be directed to Michelle Davis from NeoSleeve support at michelle@neosleeve.com.