Our business plan

Our vision and values underpin everything we do and have guided our current four year Business Plan that outlines 'Our journey to 2022'

Through ‘Our Journey’, we want to achieve our mission to be ‘a customer focussed and inspirational business creating aspirational homes and communities’ by achieving four primary outcomes over the next four years. Achievement of these outcomes will determine the success or otherwise of this plan.

That’s why our Business Plan outcomes are:

Excellent services

Thriving communities

More and better homes

Engaged colleagues

We’ve consulted with our customers and partners in agreeing our Business Plan and our focus for the next four years will be on making sure we deliver these outcomes