Projecting a virtual presence is indeed possible, but so long as we insist on the necessity of face-to-face gatherings and the overstated value of sprawling physical facilities, we are not likely to direct adequate resources and attention toward implementing true net centricity.

The authors also make overstated claims about the impact of Britain's "Next Steps Initiative" (NSI), under which most of the British civil service has been transformed into a set of special quasi-independent service agencies.

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