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Allscripts Healthcare Solutions's

Business Segments Description

Our portfolio addresses a range of industry needs, with the goal of helping clients
to connect communities across multiple care settings, encourage efficiency and
deepen the engagement of the patient in his/her own care. Our principal solutions
consist of the following:

Electronic Health Records

Allscripts offers a suite of EHRs for hospitals and health systems, as well
as physician and community practices. Built on an open platform with advanced
clinical decision support, our EHRs provide analysis and insights. Each of our
EHR offerings delivers a single patient record, workflows and consolidated analytics.
Our innovative technology-based solutions are designed to improve patient care
delivery and outcomes. Our EHR solutions consist of the following:

Sunrise Acute EHR is a comprehensive interdisciplinary clinical solution for
larger hospital facilities with a combination of services lines. The solution—including
Sunrise Ambulatory to support health systems on a single platform for both inpatient
and outpatient care—provides decision guidance, including computerized
provider order entry, note and flowsheet documentation, clinical summary views
and other key workflows necessary for driving quality care. Offerings include:

Sunrise Surgical Care

Sunrise Rehabilitation/Madonna

Sunrise Anesthesia

Sunrise Wound Care/TRUE-see

Sunrise Emergency Care

Sunrise Access Manager

Sunrise Pharmacy

Sunrise Hospital IQ

Sunrise Oncology

Sunrise Clinical Performance Management

Sunrise Laboratory

Sunrise Health Information Management

Sunrise Radiology

Sunrise Patient Administration System (international)

Administrative and operational modules are likewise available. Functionality
is also offered on mobile devices.

Allscripts Paragon EHR is an integrated clinical, financial and administrative
solution tailored for community hospitals and health systems. It is part of
the EIS portfolio that supports the full scope of care delivery and business
processes, from patient access management and accounting through clinical assessment,
documentation and treatment. It offers integration with OneContent, an enterprise
content management solution, to automate workflow across the enterprise for
all content types, such as documents and images.

Allscripts TouchWorks EHR is designed for larger single and multispecialty
practices and is built on an open platform that brings data sources together.
This open platform feature, along with the ability to customize workflows, allows
clinical staff to effectively coordinate and deliver both primary and specialized
care. Functionality is also offered on mobile devices.

Allscripts Professional EHR is for small- to mid-size physician practices.
Allscripts Professional EHR works in Accountable Care Organizations (“ACOs”),
Patient-Centered Medical Homes and Federally Qualified Health Centers, and enables
practices to adhere to government initiatives like Meaningful Use and the Medicare
Access and CHIP Reauthorization Act.

Modules available with TouchWorks and Professional EHRs include:

Allscripts eRecruit

Allscripts eChart Courier

Allscripts Clinical Performance Reporting

Allscripts iAssist

Allscripts Practice Management

Allscripts Payer & Life Sciences initiatives endeavor to optimize the value
of our EHRs. We believe that a successful value-based care environment requires
more efficient communication and collaboration among all stakeholders in the
healthcare continuum. To that end, we collaborate with payers, providers, life-sciences
companies, pharmacy benefit managers and other partners to develop new programs,
processes and content to enhance clinical solutions and improve outcomes for
patients. Data offerings from our providers enable payers and life-sciences
organizations access to a real-world resource for research, insight and analysis.
Programs include:

Through precision medicine, healthcare is evolving from a one-size-fits-all
model to a personalized approach aimed at customizing diagnostic, therapeutic
and preventive interventions. 2bPrecise™ solutions seek to bring the intelligence
and insights of precision medicine to the workflow of the clinician —
while making this knowledge available for research and pharmacogenomics.

In 2017, Allscripts acquired NantHealth’s provider and patient engagement
solutions business, including the FusionFX solutions and components of NantOS
software connectivity solutions. The FusionFX solutions improve the patient-clinician
experience by bringing molecular medicine insights directly to the point of
care.

Services

In addition to our solutions, Allscripts offers customizable professional and
managed service offerings. From hosting, consulting, optimization and managed
IT services to revenue cycle services for practices, Allscripts partners with
clients to meet their goals. The following is a list of some of the services
we provide:

Allscripts Architecture Advisory Services

Hosting Solutions

Allscripts Comprehensive Care for Joint Replacement Consulting

Managed Services: Application Management and Staff Augmentation

Allscripts Proactive Application Monitoring Service

Managed Services: IT Service Management (Full IT Outsourcing)

Assure

Managed Services: Managed Technology Deployment Model

Clinical Quality Program

Managed Services: Service Deck

Consulting: MU3 Readiness Assessment and Rapid Design Services

Premier Support

Consulting: FollowMyHealth Engagement and Optimization

Revenue Cycle Consulting Services

Consulting: Patient-centered Medical Home

Security: Advanced Security Add On

Consulting: TouchWorks EHR Optimization

Sunrise Upgrade Center

Education Services: Experiential Learning

Support: Professional Safeguard

Education Services: Virtual Instructor-led Training

TouchWorks Multi-Year Subscription Upgrade Service

Our strategy is centered on the vision of enabling smarter care at virtually
every point of the healthcare continuum. Given the breadth of our portfolio
and global client installed base, we believe we are well positioned to connect
physicians and caregivers to patients and payers across all healthcare settings.
Smarter care is a strategic imperative for healthcare organizations globally
and requires a balance between managing costs while maintaining the highest
quality of care. We believe that our solutions are well-positioned to facilitate
such transformation in the future of healthcare by offering community connectivity,
interoperability, data analytics, and consumer engagement features and functionality.
These key strategic areas all help healthcare providers better manage populations
of patients, especially those with costly chronic conditions, such as diabetes,
asthma, and heart disease, to help bring down the cost of care and improve patient
outcomes.

Community Connectivity – Our care coordination solutions improve safety
and quality as a patient transitions from one care setting to another. We help
build assessments, monitor results, track outcomes, and make modifications in
a person’s care plan. Healthcare is a group effort, and having full visibility
into a patient’s care plan is critical. Access to comprehensive patient
information is key, and our community solutions help create an organized, longitudinal
patient record spanning all points of care.

Interoperability – We employ a wide array of interoperability tools to
support our clients’ desire to connect to numerous stakeholders in the
industry, including other healthcare providers, labs, imaging facilities, public
health entities and patients, as well as other third-party technology providers.
Our unique open platform is a proven, scalable and user-friendly technology
that connects both clinical and financial data across every setting. We also
offer Application Programming Interfaces (“APIs”) based on the Fast
Healthcare Interoperability Resources (FHIR). With this unique open platform,
clients can connect to any certified application or device, which saves time
and money and gives clients full access to a variety of innovative solutions.

Data Analytics – Healthcare organizations need to analyze dependencies,
trends, and patterns so that they can develop business and clinical intelligence
to better manage patient populations. Data-driven decisions require real-time,
clean data for better decisions at the point of care. Insights and analytics
serve as the foundation for informed analysis and effective planning.

Consumer Engagement – Our patient engagement software helps healthcare
organizations achieve better outcomes, reduce emergency room visits, and decrease
hospitalizations. Our software also integrates with solutions across an organization,
regardless of a provider’s software. With a patient engagement platform,
individuals and their families have the opportunity to become active members
of their care team, which improves results.

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