XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).

XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).

Job Description for Retail Department Supervisor

Retail department supervisors work directly with customers to ensure that customers’ expectations are met. They make sure their team is properly trained in merchandising and sales. Additionally, they set sales goals, as well as create and enact plans to ensure the company goals are being met. At times, the retail department supervisor may be in charge of answering phones, working at the front desk, or handling warehouse duties. They must understand the sales and operational aspects of the company. A basic knowledge of inventory control, cash handling, and merchandising are needed in most jobs as well.

These supervisors need excellent customer service skills and must be able to solve customer or staff issues quickly and efficiently. It is important that the retail department supervisor has an excellent understanding of their department to provide training and feedback to the employees that they manage. They must also be able to lead team meetings. Retail department supervisors' hours vary widely. They may work nights, weekends, holidays, and regular business hours as required by their company.

Retail department supervisors need to have at least a high school diploma or equivalent. They also need sales and leadership experience. Retail department supervisors need to have excellent written and verbal communication skills; basic computer skills are also necessary.

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Retail Department Supervisor Reviews

What is it like working as a Retail Department Supervisor at Kohl's Department Stores Inc?

Retail Department Supervisor in Sandusky:

"Flexible hours, compilable pay rate for the area."

Pros: Co-workers are great, atmosphere is friendly fast paced, the charity for children, the customer is put first, the Yes we can attitude, the discounts for both the customers and the associates, the family atmosphere for the customers and the associates,