Waterloo Station

London, United Kingdom
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London Waterloo is one of the UK’s busiest stations. However, after the relocation of the Waterloo International Terminal’s Eurostar service to St Pancras in 2007, the iconic Grimshaw designed station was left largely disused, and has been significantly under provided for in terms of retail.

135,000 sq. ft.

of new retail space

Part of £800m

investment in Wessex route out of Waterloo

Working with London & Continental Railways, Arcadis is project managing major plans to revitalise the original Eurostar terminal including the provision of up to 135,000 sq. ft. of retail space across three levels. When the station re-opens the five former Eurostar platforms will be brought back into regular use for commuter services.

The major retail plan forms part of the £800m remodelling of Waterloo station, in which the additional five platforms will be fully integrated with the rest of Waterloo as part of a comprehensive retail/rail design solution. Not only will this bring additional rail capacity for passengers, but will also benefit the surrounding community by making the station a destination in itself.

Arcadis began working on the project at feasibility stage in late 2015 and achieved full business case approval from the Department for Transport in spring 2016. Scheme and detailed design and procurement are now complete, and the station re-opened for rail passenger use in January 2019. Work now begins on the retail scheme and this fully opens for retail use in 2021.

Retail marketing commences Q2 2019, and the anchor unit has already been let to Time Out Market as their first innovative food and cultural market in the UK.

“We have overcome some major challenges with this project, including working within an existing live railway environment, as well as integrating the priorities of a commercial developer with those of Network Rail, and working to Network Rail’s standard operating protocols, specification and design standards."