2.8. Old Version Appears Even after an Upgrade

I upgraded from version 5.x or 6.x to a later release, but when I launch Excel the old software still loads.

You have the old version listed as an active add-in in Excel. The cure is simply to remove it from Excel's list. Use the instructions below, based on your version of Excel.

There is no need to have any Palisade add-ins checked (ticked) in Excel's add-ins list; they will all run just fine without that. You would place a check mark in Excel's list for a Palisade add-in only if you want to force that Palisade add-in to start every time Excel starts. For more, please see Opening Palisade Software Automatically Whenever Excel Opens.

Excel 2010, 2013, and 2016:

Click File » Options » Add-Ins.

At the bottom of the right-hand pane, click the Go button.

Excel's list of add-ins appears. Remove the check marks from old versions of Palisade software.

Click OK and close Excel.

Excel 2007:

Click the round Office button at the upper left of the Excel window.

At the bottom of the left-hand pane, click Excel Options.

In the middle of the left-hand pane, click Add-Ins.

At the bottom of the right-hand pane, click the Go button.

Excel's list of add-ins appears. Remove the check marks from old versions of Palisade software.