Previous problem with Zone Alarm

Until a few weeks ago I had Zone Alarm installed, then because I was suddenly unable to access the Internet, due I was told, to Microsoft doing something that they shouldn't have done, I had to uninstall it and instal a different firewall. I preferred Zone Alarm and I wish to re-install,it but only if the previous problem has been dealt with and is unlikely to re-occur.

It Is curous that you claim that my ZA was not set up properly, it certainly was - by a professional and had been peforming perfectly for 3 years until Microsoft did something daft, my concern is to ensure that it will not happen again! Can you reassre me?It Is curous that you claim that my ZA was not set up properly, it certainly was - by a professional and had been peforming perfectly for 3 years until Microsoft did something daft, my concern is to ensure that it will not happen again! Can you reassre me?

Solution #2 thewomble was the answer that I needed - (thank you) - not ginko jumping to wrong conclusions.

For the record (and I emphasise this) my ZA was set up correctly - by a pro' - and as I know that it is not a Microsoft product I did not seek their advice and I switched to another firewall once I had taken advice from colleagues who had sffered the same problem and worked out what was happening. Hopefully this is something that Microsoft will anticipate in future.

I shall however make further enquiries here in the UK tho' before I decide whether or not to re-install ZA.

Solution #2 thewomble was the answer that I needed - (thank you) - not ginko jumping to wrong conclusions.

For the record (and I emphasise this) my ZA was set up correctly - by a pro' - and as I know that it is not a Microsoft product I did not seek their advice and I switched to another firewall once I had taken advice from colleagues who had sffered the same problem and worked out what was happening. Hopefully this is something that Microsoft will anticipate in future.

I shall however make further enquiries here in the UK tho' before I decide whether or not to re-install ZA.

Thanks ginko for the helpful info' I shall be discussing this with colleages and see where we go from there.

The tragedy is that Microsoft can afford to be so arrogant, it is not exactly constructive for such a major industry - I can only assume that it will become worse as they go on - which they will do at their peril, they have only to look at the history of the arrogance of certain aspects British Industry and its sad consequences for us all. When they come unstuck, as thet undoubtedly will, it will be a catastrophe for them - and us!

However, as pointed out I did not contact Microsoft at all w.r.t this, I eventually got in touch with Fixya (because a colleage who had initially contacted ZA was away on business), and it was the womble that told me what I needed to know in the first instance - that ZA had issued an update to fix the problem. As this is the case we shall see what happens next- could be good.

Thanks again,

donfox35Thanks ginko for the helpful info' I shall be discussing this with colleages and see where we go from there.

The tragedy is that Microsoft can afford to be so arrogant, it is not exactly constructive for such a major industry - I can only assume that it will become worse as they go on - which they will do at their peril, they have only to look at the history of the arrogance of certain aspects British Industry and its sad consequences for us all. When they come unstuck, as thet undoubtedly will, it will be a catastrophe for them - and us!

However, as pointed out I did not contact Microsoft at all w.r.t this, I eventually got in touch with Fixya (because a colleage who had initially contacted ZA was away on business), and it was the womble that told me what I needed to know in the first instance - that ZA had issued an update to fix the problem. As this is the case we shall see what happens next- could be good.

The problem occurred because ZAwas not setup properly.Once you do not chose to block any software that is needed for your network or for your system, the firewall won't give you any trouble.Just ensure that you authorize all vital software full access through the firewall.

Reassure what? A firewall it is not something that you fix or setup once for all.A firewall must be adapted continuously when you change network settings or install new software.And sure, setting up a firewall on a personal computer is a user level operation, you need to learn how to set it up by yourself.I cannot see how you can keep doubting about what is told you on this simple matter.Why do you ask me , or Microsoft guys, if you think you know the problem already .The solution is all above, read also Zone Alarm help to understand what a firewall is and how it works.

Regards.

Reassure what? A firewall it is not something that you fix or setup once for all.A firewall must be adapted continuously when you change network settings or install new software.And sure, setting up a firewall on a personal computer is a user level operation, you need to learn how to set it up by yourself.I cannot see how you can keep doubting about what is told you on this simple matter.Why do you ask me , or Microsoft guys, if you think you know the problem already .The solution is all above, read also Zone Alarm help to understand what a firewall is and how it works.

I mean a firewall keep changing its settings each time you install a new software, and ask you what to do, all you have to do is grant access to programs and devices that must be trusted, like your router or modem internet connection.

For the rest ZA does the same thing as the built in Windows firewall, only it has a more colored and user friendly interface.

I mean a firewall keep changing its settings each time you install a new software, and ask you what to do, all you have to do is grant access to programs and devices that must be trusted, like your router or modem internet connection.

For the rest ZA does the same thing as the built in Windows firewall, only it has a more colored and user friendly interface.

Listen mate I spent 20 years working on local networks, all I can tell you is that if the update suggested has stand alone setup it will work the same as ZA installation.I am here to help you , not to put in discussion my knowledge or Microsoft technician competence, I am sure the guys over there know better than you, and probably someone knows better then me.If you need help, the worst you can do is refusing experts tip at start, you get nowhere.

Listen mate I spent 20 years working on local networks, all I can tell you is that if the update suggested has stand alone setup it will work the same as ZA installation.I am here to help you , not to put in discussion my knowledge or Microsoft technician competence, I am sure the guys over there know better than you, and probably someone knows better then me.If you need help, the worst you can do is refusing experts tip at start, you get nowhere.

Regarding the problems with Microsoft operative system and its updates I wan to tell you one list thing that can be in some way enlightening.Everybody (me included) is annoyed with microsoft problems with other software.The fact is that Microsoft bulds and sells the most popular Operative System (OS).The OS (windows), is the basic environment on wich all software run and is installed.Microsoft never adapt the operative system to any other software, they do not give a toss about ZA, Adobe, Firefox, or any foreign make software. It is the software that must adapt to Windows, with a continuous work from softwarehous programmers, Microsoft just keep going on is way.It is Microsoft that built the little universe in which you (or Zonealarm) moves when you use your computer.If you noticed a problem between Windows update and ZA you must write to ZA programmers, not to uncle bill. I am sure they will appreciate.

PS: unless your computer froze or returned an error message, your problem was still a matter of settings, due to MS Update or not. this is true, believe me or not.

CheersRegarding the problems with Microsoft operative system and its updates I wan to tell you one list thing that can be in some way enlightening.Everybody (me included) is annoyed with microsoft problems with other software.The fact is that Microsoft bulds and sells the most popular Operative System (OS).The OS (windows), is the basic environment on wich all software run and is installed.Microsoft never adapt the operative system to any other software, they do not give a toss about ZA, Adobe, Firefox, or any foreign make software. It is the software that must adapt to Windows, with a continuous work from softwarehous programmers, Microsoft just keep going on is way.It is Microsoft that built the little universe in which you (or Zonealarm) moves when you use your computer.If you noticed a problem between Windows update and ZA you must write to ZA programmers, not to uncle bill. I am sure they will appreciate.

PS: unless your computer froze or returned an error message, your problem was still a matter of settings, due to MS Update or not. this is true, believe me or not.

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Related Questions:

To allow all Web sites in the Internet zone to run scripts, use the steps that apply to your browser:
Windows Internet Explorer(all versions except Pocket Internet Explorer)
Note To allow scripting on this Web site only, and to leave scripting disabled in the Internet zone, add this Web site to the Trusted sites zone.

On the Tools menu, click Internet Options, and then click the Security tab.

Click the Internet zone.

If you do not have to customize your Internet security settings, click Default Level. Then do step 4

If you have to customize your Internet security settings, follow these steps:a. Click Custom Level.b. In the Security Settings - Internet Zone dialog box, click Enable for Active Scripting in the Scripting section.

Click the Back button to return to the previous page, and then click the Refresh button to run scripts.

Mozilla Corporation's Firefox version 2

On the Tools menu, click Options.

On the Content tab, click to select the Enable JavaScript check box.

Click the Go back one page button to return to the previous page, and then click the Reload current page button to run scripts.

Opera Software's Opera version 9

On the Tools menu, click Preferences.

On the Advanced tab, click Content.

Click to select the Enable JavaScript check box, and then click OK.

Click the Back button to return to the previous page, and then click the Reload button to run scripts.

That`s a critical infection and I`m affraid that you can't recover these files else from the original source. Usually infected files are taken by the antivirus software and moved to a secure zone and locked so you can't access them without antivirus approval.

Solution
If you receive an error that states "K9 Web Protection Not Responding," please click here. Otherwise, continue below.
You may be unable to access the Internet using K9 in a couple cases:Case 1: Your firewall is blocking K9If you are using a desktop firewall, it may appear that you cannot access the Internet. To resolve this issue, you will need to configure your firewall to "always allow" the following program to access the internet:
C:\Program Files\Blue Coat K9 Web Protection\k9filter.exe
Please consult your desktop firewall documentation for instructions on how to do this. Note that the location of this file will be different if you chose to install K9 in a different location.Case 2: You are connected behind a proxy serverIf you are REQUIRED to use a proxy server to access the Internet, you will be unable to use K9 Web Protection at this time. Examples of environments where proxy servers are common include schools, businesses, libraries, and hotels -- potentially any environment where one internet connection is shared over a large network. We hope to offer proxy compatibility in a future version of K9.

hey budy me aso treated this sort of problem in recents with some of mine clients..buddy this is a virus attack which is common now a days...mccaffe update of july season is helpful to iradicate that one for sure..n please remove the zone alarm n go for it.it will work for u.gud lukkkkkkkk

it is possible for the person to remotely access your machine if you do not have a firewall installed. I reccomend zone alarm free edition as a good free firewall. Websites in your favorites that were not there before could signify a virus on your computer. I would download the free copy of avg anti virus to scan your machine and check. Hope this helps.