The FAA Command Center is told that all the flights over the United States are accounted for and pilots are complying with controllers. There are 923 planes still in the air over the US. Every commercial flight in US airspace—about a quarter of the planes still in the air—is within 40 miles of its destination. Others are still over the oceans, and many are heading toward Canada. [USA Today, 8/13/2002]

Rick Gibney. [Source: Air National Guard]Ed Jacoby, the director of the New York State Emergency Management Office, is flown from Montana to Albany, New York, in a flight arranged by the Montana National Guard, so he can coordinate the thousands of rescue workers involved in his state’s response to the terrorist attacks. [State Government News, 10/2001 ; Stateline (.org), 9/10/2002; Popular Mechanics, 2/3/2005] Jacoby was one of hundreds of state emergency management officials from around the US attending the annual conference of the National Emergency Management Association (NEMA) in Big Sky, Montana, which began on September 8 and was originally scheduled to continue until September 12 (see September 8-11, 2001). [National Emergency Management Association, 8/15/2001; New York Times, 9/12/2001; State Government News, 10/2001 ]Jacoby One of the First to Depart Conference - He was notified that a plane had crashed into the North Tower of the World Trade Center while getting ready for breakfast. In response to the attacks in New York, Jacoby promptly phoned his office and New York Governor George Pataki. He also talked over the phone with Richard Sheirer, the director of New York’s Office of Emergency Management. [Stateline (.org), 9/10/2002] Jacoby was among the first to leave the NEMA conference. [New York Times, 9/12/2001] Reportedly, “[w]ithin hours” of the terrorist attacks, he was in the nearby city of Bozeman, Montana. [Stateline (.org), 9/10/2002]Flown Home in Fighter Jet - Jacoby is then flown back to Albany in an F-16 fighter jet, piloted by Major Rick Gibney of the 119th Fighter Wing, North Dakota Air National Guard. Gibney was originally tasked with flying Joseph Allbaugh, the director of the Federal Emergency Management Agency, back to Washington. But as Allbaugh has made other plans to return to the capital (see (After 11:00 a.m.) September 11, 2001), Gibney is able to fly Jacoby home instead. Gibney flies his fighter from its home station in Fargo, North Dakota, to Bozeman, to pick up Jacoby, and then flies the emergency manager to Albany. [119th Fighter Wing, 10/25/2001; Popular Mechanics, 2/3/2005] Over the next few days, Jacoby will be responsible for marshaling the efforts of 22 state agencies and nearly 17,000 personnel, including 5,200 National Guardsmen and 500 state police officers. [Stateline (.org), 9/10/2002]

Cathal Flynn. [Source: PBS]An Immigration and Naturalization Service (INS) employee tells journalist Seymour Hersh that the 9/11 hijackings were accomplished with guns put on the planes by airport employees. Hersh then calls Rear Admiral Cathal Flynn, associate administrator of security at the Federal Aviation Administration, and tells him, “The guns were put onto the plane by the ramp workers.” When Flynn argues that there are no reports of this, Hersh replies, “Those ramp workers aren’t even checked,” and insists, “There were pistols and they were put onto the plane by the ramp workers.” [Trento and Trento, 2006, pp. 47-8] Although there are some reports of guns being used on the hijacked flights (see (8:20 a.m.) September 11, 2001 and 9:27 a.m. September 11, 2001), the 9/11 Commission, for example, will not say that guns were used by the hijackers. [9/11 Commission, 7/24/2004]

Additional measures are taken to increase the level of security at the FAA Command Center in Herndon, Virginia. [Freni, 2003, pp. 65] After the second attack on the World Trade Center, the Command Center’s doors were locked, and all non-FAA personnel were ordered to leave the premises immediately (see Shortly After 9:03 a.m. September 11, 2001). [Freni, 2003, pp. 64; Spencer, 2008, pp. 81] Linda Schuessler, the deputy director of system operations, is still concerned about the security of the center, and calls the building owner to request additional protection. Soon, armed guards are stationed at all entrances and roaming the floor there. The exact time when this happens is unstated. [Freni, 2003, pp. 65] It is unclear whether the increase in security is a general precaution, or is in response to specific threats against the Command Center.

Joseph Allbaugh. [Source: Greg Schaler / FEMA]Joseph Allbaugh, the director of the Federal Emergency Management Agency (FEMA), is flown back to Washington, DC, after leaving a major conference he has been attending in Montana. [State Government News, 10/2001 ; CNN, 10/4/2001; 119th Fighter Wing, 10/25/2001] Allbaugh was one of hundreds of emergency management officials from around the US attending the annual conference of the National Emergency Management Association (NEMA) in Big Sky, Montana, which began on September 8 and was originally scheduled to continue until September 12 (see September 8-11, 2001). He was the keynote speaker at the conference, and in his speech the previous day, September 10, talked about his focus on improving capabilities and preparing for disaster. [National Emergency Management Association, 8/15/2001; New York Times, 9/12/2001; State Government News, 10/2001 ]Allbaugh Sees Second Attack on TV - Allbaugh will later recall that on this morning, he “turned on CNN” and “actually saw the second plane hit the tower.” He will comment, “I thought it was a movie clip,” but then “reality started sinking in.” When he learned that the plane was the second to have hit the World Trade Center, he knew “immediately it was terrorism.” [CNN, 10/4/2001] Allbaugh went into the meeting he was due to attend and announced: “You all will have to excuse me. I have more pressing matters.” [Associated Press, 9/8/2002] He was then one of the first to leave the NEMA conference. [New York Times, 9/12/2001]Conflicting Accounts of Flight - Allbaugh is subsequently flown back to Washington, although there are conflicting accounts of his journey. Allbaugh will later recall that after leaving the conference, he moved on to the city of Bozeman, Montana, and then “waited a couple of hours for a plane.” Finally, he will say, a KC-135 military tanker plane flies him back to the capital. [CNN, 10/4/2001] According to another account, Major Rick Gibney, a pilot with the 119th Fighter Wing of the North Dakota Air National Guard, was originally tasked with flying Allbaugh home in his F-16 fighter jet, but, instead, an Air Force C-17 cargo plane is diverted to transport the FEMA director back to Washington. [119th Fighter Wing, 10/25/2001] But the Gainesville Sun will report that Allbaugh initially headed out from the conference with Craig Fugate, the director of Florida’s Division of Emergency Management. Fugate rented a car to drive back to Florida and Allbaugh joined him as a passenger. Allbaugh was then dropped off in Missouri, from where he is flown back to Washington. [Gainesville Sun, 10/22/2005] Other emergency management officials that were at the NEMA conference are also flown home on military aircraft throughout the day (see (After 11:00 a.m.) September 11, 2001 and (After 4:30 p.m.) September 11, 2001). [Stateline (.org), 9/13/2001; State Government News, 10/2001 ; Stateline (.org), 10/11/2001]Allbaugh Joins President and Others at the White House - Allbaugh will recall that his flight to Washington takes four and a half hours. After arriving back in the capital, he heads directly to the White House, where he spends the evening with the president, vice president, and many others. [CNN, 10/4/2001] It is unclear when exactly Allbaugh arrives in Washington, though he will be at the White House by 7:15 p.m., when he gives a press briefing. [White House, 9/11/2001]Allbaugh in Charge of Responding to Domestic Terrorist Attacks - In May this year, President Bush put Allbaugh, as FEMA director, in charge of “consequence management” in response to any terrorist attacks in the United States. Allbaugh was charged with creating an Office of National Preparedness to coordinate the government’s response to any such attack (see May 8, 2001). [White House, 5/8/2001; Los Angeles Times, 5/9/2001] FEMA plays an important part in the government’s response to the attacks in New York and Washington on this day. It puts its “federal response plan” into effect, which involves coordinating with 28 other federal agencies and the American Red Cross; it dispatches eight urban search and rescue teams to New York to search for victims in the rubble of the WTC; and it has four urban search and rescue teams sifting through the remains of the crash at the Pentagon. [Government Executive, 9/11/2001; White House, 9/11/2001]

The North Portal entrance to the Cheyenne Mountain Complex in Colorado. [Source: NORAD]The message goes out within NORAD that the military’s defense readiness condition has been raised to Defcon 3. [9/11 Commission, 6/17/2003; 9/11 Commission, 2004] Secretary of Defense Donald Rumsfeld directed that the defense readiness condition be raised from Defcon 5—the lowest level—to Defcon 3 at around 10:45 a.m. (see (10:43 a.m.-10:52 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 326, 554; Goldberg et al., 2007, pp. 131] At 10:52 a.m., an emergency action message about the increased defense readiness condition was issued. [US Department of Defense, 9/11/2001 ; 9/11 Commission, 2004]NORAD Personnel Learn of Defcon Change - Word of the change is then communicated within NORAD. At 11:03 a.m., NORAD’s Northeast Air Defense Sector (NEADS) is ordered to Defcon 3. Four minutes later, at 11:07 a.m., Lieutenant Colonel Steve Usher, the director of combat operations at the headquarters of the Continental United States NORAD Region (CONR) in Florida, announces that Defcon 3 has been ordered. [9/11 Commission, 6/17/2003] And a military log will state that “NORAD has directed Defcon change” at 11:12 a.m. [9/11 Commission, 2004] Staff Sergeant Brent Lanier, an emergency action controller in NORAD’s Cheyenne Mountain Operations Center (CMOC) in Colorado, is tasked with sending out a message about the change to the defense readiness condition. He will later recall: “I’d sent out false Defcon messages during exercises, but I never thought I’d have to send out an actual Defcon change message—but I did. It was frightening.” [Airman, 3/2002]NORAD Officers Discuss Defcon Change - Major General Larry Arnold, the CONR commander, will tell the 9/11 Commission that he hears of the change to the defense readiness condition either from Major General Rick Findley, the director of operations at the CMOC, or from one of NORAD’s computer chat logs. [9/11 Commission, 2/3/2004 ] Usher will tell the 9/11 Commission that the instruction to raise the defense readiness condition comes either from the CONR Regional Air Operations Center or from Arnold. He will add that there is an emergency action message confirming the transition. [9/11 Commission, 2/4/2004 ] Arnold will recall that, at some unspecified time, he calls General Ralph Eberhart, the commander of NORAD, about the change to the defense readiness condition, with the intention of informing Eberhart “of what was ongoing.” [9/11 Commission, 2/3/2004 ]Change in Defcon Affects Who Can Declare a Target Hostile - Steve Hedrick, an air weapons officer at NEADS, will tell the 9/11 Commission that “any change in Defcon is authenticated immediately” with the fighter jets under NORAD control. He will also say that “the main change when a Defcon level changes is in who has the authority to declare a target hostile.” Hedrick will note that the order from Vice President Dick Cheney, that NORAD fighters were “cleared… to intercept tracks of interest and shoot them down if they do not respond” (see 10:31 a.m. September 11, 2001), is “distinct and different from the transition in Defcon levels.” [9/11 Commission, 10/27/2003 ; 9/11 Commission, 7/24/2004, pp. 42]

A KC-10 air tanker. [Source: Jerry Morrison / US Air Force]Two unarmed fighter jets intercept a suspicious target flying toward the United States from the east, which turns out to be some US military aircraft returning from Europe that are unaware of the terrorist attacks in America. [9/11 Commission, 2004; Spencer, 2008, pp. 246-247] The two F-15 fighters belong to the 102nd Fighter Wing of the Massachusetts Air National Guard, and are piloted by Dennis Doonan and Joe McGrady. They were the first fighters to take off from Otis Air National Guard Base, Massachusetts, after NORAD’s Northeast Air Defense Sector (NEADS) ordered the base to launch all of its available aircraft (see (10:30 a.m.) September 11, 2001). However, the two fighters had not yet been armed. Fighters Directed toward Target - The weapons controller the two pilots are communicating with instructs them, “Fly 090 for 100 to intercept,” meaning they are to fly east for 100 miles. Knowing his plane is unarmed, McGrady is concerned that he might have to take out their target by crashing into it. To his relief, when he gets near it, he discovers the target is a convoy of five US military aircraft: a KC-10 tanker plane and four A-10 jets. Those onboard the planes, which are returning to the US from Europe, are unaware of the catastrophic events taking place in America. Fighters Sent toward Boston - Doonan and McGrady radio the A-10 flight lead with diversion instructions. [102nd Fighter Wing, 2001; Spencer, 2008, pp. 245-247] The A-10s are directed to land at Barnes Air National Guard Base in Massachusetts. [Richard, 2010, pp. 22] Doonan and McGrady are then instructed to fly to Boston to establish a combat air patrol over the city. Doonan decides that the KC-10 in the convoy can assist them with refueling once they are over Boston, and radios its pilot with instructions to accompany him. The pilot asks, “What’s going on?” Doonan gives no details, only replying, “It’s serious sh_t and you’re coming with us.” [Spencer, 2008, pp. 247]Aircraft Returning from Europe - The KC-10 has the call sign “Gold 99,” while the four A-10s have the call signs “Mazda 41,” “Mazda 42,” “Mazda 43,” and “Mazda 44.” [Federal Aviation Administration, 9/11/2001; 9/11 Commission, 2004; Richard, 2010, pp. 21] The five aircraft had been on their way to Barksdale Air Force Base in Louisiana, according to author Lynn Spencer. [Spencer, 2008, pp. 247] But the FAA’s New York Center told NEADS that their planned destination was Bangor International Airport in Maine. [North American Aerospace Defense Command, 9/11/2001] According to Spencer, and also to a report written by the 102nd Fighter Wing’s historian, the aircraft have been flying to the US from the Azores, off Portugal. [102nd Fighter Wing, 2001; Spencer, 2008, pp. 247] But the New York Center indicated to NEADS that they came from Morón Air Base in southern Spain. [North American Aerospace Defense Command, 9/11/2001; International Civil Aviation Organization, 1/12/2006 ] Such journeys from Europe to the US are “common flights between the continents,” according to 102nd Fighter Wing pilot Martin Richard. [Richard, 2010, pp. 21]Aircraft Not Answering Radio Communications - NEADS personnel were concerned because it had not been confirmed that the five aircraft were “friendly” and because the aircraft repeatedly failed to respond to NEADS’s radio communications (see (10:31 a.m.-10:47 a.m.) September 11, 2001). [North American Aerospace Defense Command, 9/11/2001] According to Spencer, the aircraft were “out of radio range.” [Spencer, 2008, pp. 247] However, NEADS personnel established that, as the aircraft had only been 174 miles away, they should have been hearing the radio communications. [North American Aerospace Defense Command, 9/11/2001]

Allan Dodds Frank. [Source: CNN]A CNN correspondent incorrectly suggests that a third skyscraper may have recently collapsed in New York. Reporting from Lower Manhattan, Allan Dodds Frank describes: “[J]ust two or three minutes ago there was yet another collapse or explosion. I’m now out of sight, a Good Samaritan has taken me in on Duane Street. But at a quarter to 11, there was another collapse or explosion following the 10:30 collapse of the second tower. And a firefighter who rushed by us estimated that 50 stories went down. The street filled with smoke. It was like a forest fire roaring down a canyon.” [CNN, 9/11/2001] A third tower—the 47-story World Trade Center Building 7—does collapse on this day. It will not come down, however, until 5:20 in the afternoon (see (5:20 p.m.) September 11, 2001). [Washington Post, 9/12/2001; New York Times, 11/29/2001]

The plane carrying Attorney General John Ashcroft, which is heading toward Washington, DC, is threatened with being shot down by the military if it does not land, and is diverted to Richmond, Virginia. [Washington Post, 9/28/2001; Federal Aviation Administration, 3/21/2002 ; Spencer, 2008, pp. 258] Even though the FAA had issued a national ground stop preventing aircraft from taking off (see (9:26 a.m.) September 11, 2001), Ashcroft insisted that his plane take off and fly back to Washington after it landed in Milwaukee to refuel (see After 9:37 a.m. September 11, 2001). And though the FAA has been instructing all aircraft to land at the nearest airport (see (9:45 a.m.) September 11, 2001), Ashcroft told his pilot to ignore an order to land near Detroit, and instead continue toward Washington (see 10:40 a.m. September 11, 2001). [US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001; Ashcroft, 2006, pp. 117; Spencer, 2008, pp. 257-258]Fighters Intercept Ashcroft's Plane - When Ben Sliney, the national operations manager at the FAA’s Herndon Command Center, hears that Ashcroft’s pilot is refusing to land, he notifies NORAD’s Northeast Air Defense Sector (NEADS). As a result, two F-16 fighter jets from a nearby Air National Guard base intercept Ashcroft’s plane, but they remain out of sight and undetected by its pilot. The F-16s’ pilots report to NEADS that the errant plane is a private corporate jet without any markings, which is heading for Washington and does not seem to have any intention of landing. Sliney Wants Plane 'out of My Sky' - Ashcroft’s pilot, David Clemmer, has started broadcasting a message “in the blind,” meaning it is not intended for any specific air traffic controller, stating that the attorney general is on the plane and they are returning to Washington. The F-16 pilots notify NEADS of this, but when a NEADS officer then tells Sliney about the message, Sliney asks, “Can you guarantee me that it is indeed John Ashcroft on that plane?” The officer replies, “No sir, we cannot,” and so Sliney demands, “Then get him out of my sky!” NEADS issues the order to the two F-16 pilots that if the plane will not land voluntarily, then they must take it down. The F-16 flight lead calls the FAA’s Washington Center and arranges for one of its controllers to call the plane’s pilot and tell him that if he does not divert and land, his plane will be shot down. [Spencer, 2008, pp. 258]Pilot Warned Plane Could Be Shot Down - The Washington Center controller tells Clemmer, “Land your plane immediately, or risk getting shot down by the US Air Force.” [Newsweek, 9/24/2001] Clemmer relays this warning to Ashcroft, telling him: “Sir, there’s a shootdown order. If we get any closer to Washington, they might blow us out of the sky.” [Ashcroft, 2006, pp. 118] Clemmer also turns to an FBI agent who has been assigned to guard Ashcroft, and says, “Well, Larry, we’re in deep kimchi here, and basically, all the rules you and I know are out the window.” He tells air traffic controllers that he is carrying the attorney general, but is worried that this information won’t get through to military commanders who control the airspace around Washington. [Newsweek, 9/24/2001] Clemmer will later recall: “We didn’t want to do anything that would jeopardize our safety or the safety of the [attorney general]. I know I didn’t want to get shot down either.” Plane Diverted to Richmond - According to some accounts, Ashcroft finally relents, and, at the insistence of the FAA, his plane is diverted to Richmond. Ashcroft will later recall, “It was a real negotiation [with the FAA].” [Washington Post, 9/28/2001; Newsweek, 3/10/2003; Spencer, 2008, pp. 258] However, according to a 2002 FAA report, Ashcroft’s plane is diverted to Richmond “due to air traffic requests for the release of medevac aircraft in the Washington, DC, area.” [Federal Aviation Administration, 3/21/2002 ] As the plane flies toward Richmond, Clemmer negotiates getting a fighter escort for it. Ashcroft will persist in his desire to reach Washington, and his plane will eventually be cleared to land in the capital (see 11:27 a.m. September 11, 2001). [Washington Post, 9/28/2001; Spencer, 2008, pp. 272]

Weapons load crew members from the District of Columbia Air National Guard arming an F-16 on September 11. [Source: Corensa Brooks / District of Columbia Air National Guard] (click image to enlarge)Two District of Columbia Air National Guard (DCANG) fighter jets take off from Andrews Air Force Base, near Washington, to defend the capital, the first DCANG planes to launch armed with missiles as well as bullets. [Aviation Week and Space Technology, 9/9/2002; 9/11 Commission, 2004; 9/11 Commission, 2/17/2004; 9/11 Commission, 3/11/2004 ] The two F-16s are piloted by Captain Brandon Rasmussen and Major Daniel Caine. [Aviation Week and Space Technology, 9/9/2002] Although Caine was his unit’s supervisor of flying (SOF) this morning, he decided earlier on that he was going to get airborne, and so Lieutenant Colonel Phil Thompson has taken his place as SOF (see (Shortly After 9:35 a.m.) September 11, 2001). [Filson, 2003, pp. 76; Spencer, 2008, pp. 184]Commander Supposedly Gave Shootdown Authority - As Caine and Rasmussen were passing the SOF area on the way to their fighters, they were quickly briefed by Brigadier General David Wherley, the commander of the DC Air National Guard. Wherley had by then received instructions from the Secret Service for his fighter jets to follow (see (10:15 a.m.) September 11, 2001 and (Between 10:16 a.m. and 10:35 a.m.) September 11, 2001). According to author Lynn Spencer, he told the two pilots: “You need to establish a CAP [combat air patrol] over Washington. Intercept any incoming aircraft 60 miles out and use whatever force necessary to keep it from targeting buildings downtown.” Wherley said, “You will be weapons free,” which means the decision whether to fire on a hostile aircraft rests with the lead pilot, and added, “Just be careful.” [9/11 Commission, 7/24/2004, pp. 44; Spencer, 2008, pp. 238] However, Rasmussen will contradict this account, saying that once he is airborne, “we still haven’t been told, ‘You are clear to engage anybody.’ They just said, ‘Get airborne as quick as you can.’” But while the two pilots were getting suited up ready to fly, Caine, who will be the flight lead, had reassured Rasmussen that he would take responsibility for firing on any hostile planes. He’d said: “Whatever you do, don’t be the first one to shoot.… Let me be the first one to shoot, if it comes to that, and then do what I do.” [Rasmussen, 9/18/2003]Fighters Loaded with Missiles - Three DCANG jets took off from Andrews earlier on, but none of them were armed with missiles (see (10:38 a.m.) September 11, 2001 and 10:42 a.m. September 11, 2001). [Vogel, 2007, pp. 446] Missiles were loaded onto Caine and Rasmussen’s F-16s while they were sitting in the cockpits. [Aviation Week and Space Technology, 9/9/2002] Rasmussen will later recall that “we were probably 20 to 30 minutes behind” the previous two jets to launch, “because they were loading heat-seeking missiles on the aircraft.… Once they armed us up, we just rolled right down the runway and blasted off.” The jets take off with hot guns and two AIM-9 Sidewinder missiles each. According to Rasmussen, this is the first time he has flown with live missiles. He will say, “I had never flown with real missiles and had never so much as seen them on the jet.” Communicate with FAA Controllers - After taking off, Caine and Rasmussen communicate with the FAA’s Washington Center, “primarily to control us and give us an idea of the air picture,” according to Rasmussen. The Washington Center normally controls all of the air traffic in the area. However, its controllers are not trained as weapons controllers. Rasmussen will say: “[W]e’re used to working with AWACS [Airborne Warning and Control System] weapons controllers or GCI [ground control intercept].” GCI is “a ground-based radar facility with weapons controllers who will give you the tactical air picture; control and coordinate who is targeting what aircraft; and run the air war that way.” [Filson, 2003, pp. 84; Rasmussen, 9/18/2003]Airborne for 3-4 Hours - DCANG pilot Marc Sasseville, who took off at 10:42 a.m., was initially the CAP commander, but Caine takes over this responsibility from him once he is in the air. [9/11 Commission, 3/8/2004 ; Vogel, 2007, pp. 446] Caine and Rasmussen will remain airborne for three or four hours, which is at least twice as long as the usual maximum duration for an air-to-ground sortie, of about an hour and a half. [Rasmussen, 9/18/2003]

Curtis M. Bedke. [Source: US Air Force]Officials at Barksdale Air Force Base, near Shreveport, Louisiana, are informed that a large plane will be arriving unexpectedly at their base and will require security within the next 30 minutes, and they quickly deduce that the aircraft is Air Force One, the president’s plane, and start preparing for its arrival. [Associated Press, 10/2/2001; American History, 10/2006 ]Officers Given List of Requirements for Air Force One - Colonel Anthony Imondi and Colonel Curtis Bedke of the 2nd Bomb Wing at Barksdale take a call from Air Force One in which they are given a list of requirements requested by the plane’s crew. These requirements include supplies intended to last for at least a day or two, as the president is currently uncertain of his final destination or how long he may need to remain airborne. On the list are, among other things, 150,000 pounds of fuel, 75 box lunches, 10 gallons of orange juice, bagels, muffins, and 25 pounds of bananas. Commander Deduces Plane Is Air Force One - When Lieutenant General Thomas Keck, the commander of the 8th Air Force at Barksdale, learns of the request, he asks his staff, “Who the heck is this?” His personnel say they don’t know, as the plane would not identify itself except to say there were distinguished visitors on board and it was “Code Alpha,” which means top priority. The pilot of Air Force One, Colonel Mark Tillman, then informs the base that the distinguished visitors are four congressmen. However, Keck suspects the plane is more important and soon works out that it must be Air Force One, carrying the president. He then has just 20 minutes to prepare for the president’s arrival at Barksdale. Base Prepares for Plane's Arrival - Keck orders his staff to prepare for receiving a large, inbound aircraft, although he and his colleagues try to keep the plane’s identity secret as much as possible. The order goes out for the requested supplies to be gathered from the dining facility on the base, the commissary, or from off-base stores. The base’s security forces, and fuels and maintenance personnel, are instructed to stand by to service the plane. Keck tells the base’s military police unit that the incoming plane will need a full-on security detail as soon as it stops on the runway. [2d Bomb Wing, 6/30/2002 ; American History, 10/2006 ]Officer Told Air Force One Landing at Nearby Airport - Captain Russell Stilling, an operations officer with the 2nd Security Forces Squadron at the base, is initially told only that an “unidentified aircraft” is inbound. Four minutes later he is called by the Secret Service, which tells him the aircraft is in fact Air Force One, but says the plane will be arriving at Shreveport Regional Airport, not Barksdale Air Base, and asks him to assign extra security police. Stilling only realizes Air Force One is landing at Barksdale while he is still on the phone with the Secret Service and he glances at a camera focused on the base’s runways, which is showing the plane coming in to land. [Times-Picayune, 9/8/2002] Air Force One will land at Barksdale Air Force Base at 11:45 a.m. (see 11:45 a.m. September 11, 2001). [Time, 9/14/2001]

Richard Belme. [Source: CNN]A United Airlines aircraft maintenance officer working at a maintenance facility in London, England, receives a suspicious satellite phone call from an unknown aircraft, apparently made by the plane’s pilot, who sounds distraught, possibly as if he is being choked. Caller Sounds Strange, Makes No Sense - The call lasts for about seven or eight sentences, but the maintenance officer is unable to make sense of what it is about. He will later recall that the caller sounds strange, and tell the 9/11 Commission that this is the “only phone call that he’d ever received of that nature in the 10 years he’s been on the job for United.” The maintenance officer presumes that the caller is the plane’s pilot, because this specific type of satellite phone call can only be made from the flight deck of a commercial airliner. However, the caller’s manner of talking is not professional. The number for the London facility would not have been programmed into the phone, so the caller would have needed to type it in. Caller Possibly Being Choked - The maintenance officer subsequently contacts the United Airlines System Aircraft Maintenance Control (SAMC) at San Francisco International Airport to report the strange call. The FBI is already at the SAMC and is made aware of his report. It is informed that the maintenance officer has said the caller from the plane “sounded as if they were being choked.” However, when he is interviewed by the 9/11 Commission in November 2003, the maintenance officer will state that “it is difficult to say whether or not the pilot was getting choked.” He will say he “doesn’t believe this to be the case and doesn’t recall reporting this,” although he will indicate that it is “possible he previously told someone that it sounded like the person was being choked.” Origin of Call Unknown - The suspicious call comes up as “registration number unknown.” However, the maintenance officer recognizes it as coming from what he will call a “Sat 7 phone,” because, he will say, “the background noise was characteristic of that type of satellite call.” Typically, Boeing 767s and 777s have the equipment to make “Sat 7” calls, although the maintenance officer believes the call is most likely from a 777. The United Airlines legal department will subsequently tell the maintenance officer that “it would be possible to find the station that placed the call, because United must have a record of the phone call.” Satellite phone communication is expensive and each call is itemized when paid for. However, a 9/11 Commission memorandum in November 2003 will state that, at that time, the origin of the call “is still unknown.” Call Unrelated to Two United Airlines Hijackings - According to the maintenance officer, the call is not tape recorded. But according to Richard Belme, a manager at the SAMC, the call is recorded but then only stored for a short time, maybe three months. The maintenance officer’s notes from this day will subsequently be shredded. The 9/11 Commission will conclude that the suspicious call could not have come from either of the two hijacked United Airlines flights because it does not coincide with the timeframe of those flights. Furthermore, United Airlines Flight 93 was a Boeing 757 and so would not have been equipped with the type of phone necessary to make the call. In mid-2003, the aircraft maintenance officer will be told that “this issue [is] over.” [Federal Bureau of Investigation, 9/11/2001; 9/11 Commission, 11/21/2003 ; 9/11 Commission, 11/21/2003 ]

Helicopters belonging to the 12th Aviation Battalion. [Source: United States Army]Helicopter crews with an Army aviation unit based near the Pentagon are initially unable to launch after returning from weapons training, because, they are told, they are “locked down until further notice.” [Army Center of Military History, 11/14/2001 ] The 12th Aviation Battalion is stationed at Davison Army Airfield, which is at Fort Belvoir, 12 miles south of the Pentagon. It is the Military District of Washington’s aviation support unit, and includes three helicopter companies that fly UH-1 “Huey” and UH-60 Black Hawk helicopters. [Military District of Washington, 8/2000] But at the time of the attacks on the World Trade Center, an unspecified number of the battalion’s members were away at the shooting range at Fort AP Hill, for their annual weapons training (see 8:46 a.m.-9:37 a.m. September 11, 2001). They only set out on the one and a half to two hours drive back to base after the Pentagon was hit. One of the battalion’s helicopter pilots, who says the Pentagon is “basically one of our missions,” will later recall that after arriving back at Davison Airfield, his company commander “pretty much had us all get together, and he broke us down into aviation crews… and then he briefed us on what to expect.” The battalion’s helicopters are put “online,” meaning “we preflight our aircraft, got ready, and we went ahead and took everything out.” But, the pilot will say: “then basically we were locked down until further notice. That’s what we were told. And at that point, aviation got hit the hardest, so nobody was flying anywhere unless we had specific permission.… It was a waiting game.” The first helicopter to take off from Davison Airfield transports some engineers to the Pentagon, though the time it launches at is unstated. The 12th Aviation Battalion helicopters will subsequently be involved with supporting Operation Noble Eagle, the new homeland defense mission after 9/11. [Army Center of Military History, 11/14/2001 ]

Russian President Vladimir Putin phones President Bush while he is aboard Air Force One. Putin is the first foreign leader to call Bush following the attacks. He earlier called the White House to speak with the president, but had to speak with Condoleezza Rice instead (see Between 10:32 a.m. and 11:45 a.m. September 11, 2001). Putin tells Bush he recognizes that the US has put troops on alert, and makes it clear that he will stand down Russian troops. US forces were ordered to high alert some time between 10:10 and 10:46 a.m. (see (Between 10:10 a.m. and 10:35 a.m.) September 11, 2001) Bush later describes, “In the past… had the President put the—raised the DEF CON levels of our troops, Russia would have responded accordingly. There would have been inevitable tension.” Bush therefore describes this phone call as “a moment where it clearly said to me, [President Putin] understands the Cold War is over.” [US President, 10/1/2001; US President, 11/19/2001; CNN, 9/10/2002] Putin also sends a telegram to Bush today, stating: “The series of barbaric terrorist acts, directed against innocent people, has evoked our anger and indignation.… The whole international community must rally in the fight against terrorism.” [Russian Embassy, 9/17/2001]

United Airlines issues a press release confirming that Flight 93 has crashed. Flight 93 went down in Pennsylvania shortly after 10:00 a.m. (see (10:06 a.m.) September 11, 2001). The release states: “United Airlines has confirmed one of its flights has crashed near Pittsburgh, Pennsylvania. United Flight 93, a Boeing 757 aircraft, is the flight number involved. The flight originated in Newark and was bound for San Francisco.” The release adds, “United is deeply concerned about a further flight, United Flight 175, a Boeing 767, which was bound from Boston to Los Angeles.” [United Airlines, 9/11/2001] Although Flight 175 hit the World Trade Center at 9:03 (see 9:03 a.m. September 11, 2001), United Airlines will not publicly confirm it has crashed until 11:53 a.m. (see 11:53 a.m. September 11, 2001).

American Airlines issues a statement confirming that it has lost two of its aircraft in “tragic incidents this morning.” The statement identifies the aircraft as “Flight 11, a Boeing 767 en route from Boston to Los Angeles,” and “Flight 77, a Boeing 757 operating from Washington Dulles to Los Angeles.” The statement adds, “Because of the heightened security due to the nature of today’s events, American said it is working closely with US government authorities and will not release more information at this time.” [Associated Press, 2001 ; Associated Press, 9/11/2001; CNN, 9/12/2001] Flight 11 hit the North Tower of the World Trade Center at 8:46 a.m. (see 8:46 a.m. September 11, 2001) and Flight 77 hit the Pentagon at 9:37 a.m. (see 9:37 a.m. September 11, 2001). [9/11 Commission, 6/17/2004]

The US Coast Guard reports having received distress signals from three aircraft that are over the Atlantic Ocean, but these signals are soon determined to be false alarms, and one of the supposedly distressed aircraft is reported as not even flying on this day. [Federal Aviation Administration, 9/11/2001; Federal Aviation Administration, 3/21/2002, pp. S-26, S-29 ]Three Planes Issued Distress Signals - At 11:18 a.m., it is reported on an FAA teleconference that the Coast Guard in Norfolk, Virginia, has received distress signals from United Airlines Flight 947, Continental Airlines Flight 57, and Air Canada Flight 65. [Federal Aviation Administration, 3/21/2002, pp. S-26 ]Command Center Told to Notify Military - Fifteen minutes later, at 11:33 a.m., Jeff Griffith, the deputy director of air traffic at the FAA’s Washington, DC, headquarters, passes on the news about the three planes in a phone call with John White, a manager at the FAA’s Command Center in Herndon, Virginia. Griffith confirms that the distress signals received by the Coast Guard were from planes “in the Atlantic,” and instructs White, “Would you please make sure that NORAD is aware [of the three aircraft], and also the Services Cell,” meaning the Air Traffic Services Cell, a small office at the Command Center that is manned by military reservists (see (Between 9:04 a.m. and 9:25 a.m.) September 11, 2001). White replies, “I’ll do it.” [Federal Aviation Administration, 9/11/2001]Flight Heading to Canada - Around the same time, according to a 2002 FAA report, it is reported on the FAA teleconference that United 947 is now heading toward Gander, in Canada, and is being managed by the Gander Area Control Center, which is the Canadian facility responsible for transatlantic flights. [Federal Aviation Administration, 3/21/2002, pp. S-28 ; MSNBC, 3/12/2010] However, a transcript of FAA communications on this day indicates that it is in fact the Continental Airlines flight that is heading toward Gander. According to that transcript, beginning around 11:40 a.m., White discusses the three suspicious flights over the phone with Doug Davis, the special assistant for technical operations in air traffic services at FAA headquarters. White says Continental 57 was originally destined for Newark, New Jersey, and air traffic controllers “have a track on the target” for this flight, which indicates that it is now heading to Gander. However, White says, controllers are “still looking” for the other two aircraft reported by the Coast Guard. [Federal Aviation Administration, 9/11/2001]Planes Found to Be Safe - At 11:46 a.m., it is reported over the FAA teleconference that “[a]ll three aircraft that the US Coast Guard reported hearing distress calls [from] are accounted for,” and all of them are fine. [Federal Aviation Administration, 3/21/2002, pp. S-29 ] A couple of minutes later, White updates Davis on what is now known. White says one of the aircraft that was reportedly transmitting a distress signal, Air Canada Flight 65, was never even airborne. He says it “landed last night and was scheduled to depart today, but the flight’s canceled.” He adds that another of the flights, United 947, has “returned to Amsterdam,” in the Netherlands. [Federal Aviation Administration, 9/11/2001] Finally, at 12:27 p.m., it is reported over the FAA teleconference that Continental 57 has “landed in Gander.” [Federal Aviation Administration, 3/21/2002, pp. S-33 ]

F-18 fighter jets from Marine Fighter Attack Squadron 321 (VMFA-321) arrive in the airspace over Washington, DC, to assist the air defense of the capital, but NORAD’s Northeast Air Defense Sector (NEADS) is initially unable to authenticate the pilots’ identities. [Spencer, 2008, pp. 264-265] Earlier on, a Marine with VMFA-321 called Trey Murphy, a friend of his who works as a weapons controller at NEADS, to offer his unit’s assistance. Minutes later, Murphy told a general from VMFA-321 who called NEADS, “[W]e could use your airplanes” (see (9:50 a.m.) September 11, 2001). [Spencer, 2008, pp. 188]Pilot Gives Incorrect Authentication Code - Now Murphy tries to get the authentication code from one of the Marine pilots who has arrived over Washington, which will show that he is who he says he is, and that his orders are legal. However, the pilot responds with incorrect authentication, giving a code that has too many letters. Murphy again tries to authenticate him, but the pilot responds, “Dude, I don’t know what you’re trying to tell me.” Weapons Controller Improvises Plan of Action - Murphy quickly realizes what the problem is: The VMFA-321 fighters are not normally part of NORAD, and so do not have NORAD authenticators. Instead, their authenticators are from the Air Combat Command. Realizing this is a problem that will recur as more non-NORAD fighters get airborne, Murphy instructs his fellow weapons controller Michael Julian to help him call the squadron commanders of the non-NORAD jets that are taking off to patrol the Northeast US, so as to resolve the issue. Doing so is critically important because, as author Lynn Spencer will point out, “The authentication system is set up to ensure that a pilot knows he is being given a valid order, and a pilot cannot legally comply with an order unless he can authenticate it first.” Murphy calls VMFA-321 at Andrews Air Force Base, Maryland, over a secured line and quickly improvises a plan of action. Soon after, faxes are sent off over secured lines to the squadrons that are launching aircraft, to make sure they all follow this plan. Murphy Checks in Marine Pilots - The Marine pilots that have arrived over Washington have now devised their own plan for checking in with NEADS. Since Murphy is a former Marine, some of them know him and recognize his voice. They have therefore decided they will accept orders from him alone. After one of the pilots insists to another NEADS weapons controller that he will only take orders from Murphy, Murphy gets on the line and checks him in, saying: “All right! Devil 1-1… I authenticate.… You’re in the [combat air patrol]. Here’s your mission.… I’m turning you over to my controller.” After the pilot responds, “Roger that!” Murphy checks in the rest of the Marine fighters. [Spencer, 2008, pp. 264-265]

An E-3 Airborne Warning and Control System (AWACS) aircraft from Tinker Air Force Base, Oklahoma. [Source: John K. McDowell / US Air Force]An Airborne Warning and Control System (AWACS) plane that is on its way back to its base in Oklahoma is called by NORAD’s Northeast Air Defense Sector (NEADS) and instructed to head to Washington, DC, in order to provide radar and radio coverage, and help NEADS to communicate with fighter jets that are in the airspace over the capital. Poor Communications over Washington - NEADS is having trouble communicating with fighters that have arrived over Washington (see (Between 9:49 a.m. and 11:00 a.m.) September 11, 2001 and (11:25 a.m.) September 11, 2001), and the radio reception is nonexistent when those aircraft go below 20,000 feet. As Major General Larry Arnold, the commanding general of NORAD’s Continental US Region, will later recall, NORAD’s “picture over DC was pretty poor. And the communication was poor.” As a result, “the aircrews themselves” of the fighters over Washington “coordinated the refueling and the combat air patrols.” NEADS Contacts AWACS Heading toward Oklahoma - NEADS weapons controller Trey Murphy therefore gets on the radio to an AWACS belonging to the 552nd Air Control Wing, based at Tinker Air Force Base in Oklahoma. [Code One Magazine, 1/2002; Spencer, 2008, pp. 265-266] An AWACS is a modified Boeing 707 equipped with long-range radar and sophisticated communications equipment, which can track aircraft within a radius of several hundred miles. [New York Times, 9/23/1995; Asia Times, 1/27/2000] The AWACS Murphy contacts had been flying a training mission earlier in the morning, somewhere near Washington (see Before 9:55 a.m. September 11, 2001), but was directed to return to Tinker, supposedly as a result of the “immediate confusion after the attacks” (see (Between 9:05 a.m. and 11:00 a.m.) September 11, 2001). AWACS Told to Head to Washington - Murphy instructs the pilot of the AWACS to turn around and head back toward Washington. He says: “Here’s the deal. We need you to cover the NCA [national capital area].” The pilot responds, “Roger that,” and asks, “Where do you want us?” Murphy replies: “No, no. You’re the one with the big jet with the rotor-dome on it. You tell me where you need to go to get me a surface to infinity look at that area.” As author Lynn Spencer will later describe, with Murphy’s request, “The problem of radar and radio coverage over DC has been solved.” After it arrives over the Washington area, according to Arnold, “The AWACS could talk to the Northeast [Air Defense] Sector and provide a better picture to them.” [Code One Magazine, 1/2002; Spencer, 2008, pp. 265-266]

Passengers and crew members on board Delta Air Lines Flight 1989, which was wrongly suspected to have been hijacked, are finally allowed to get off their plane and are taken to be interviewed by the FBI. [Federal Aviation Administration, 9/16/2001; Federal Aviation Administration, 9/17/2001 ; WKYC, 9/11/2006] Delta 1989 made an emergency landing at Cleveland Hopkins Airport in Ohio after FAA and military personnel mistakenly thought it was hijacked and might have a bomb on board (see (10:18 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 27-28; WKYC, 9/11/2006; Spencer, 2008, pp. 167-169] The plane was directed to a remote part of the airport, far away from the terminal, and the pilots were told not to allow passengers off. No Evidence of Hijacking or Bomb - At 11:28 a.m., Cleveland Airport’s air traffic manager calls city officials and says he has no apparent reason to believe Delta 1989 has been hijacked, and he does not have any specific bomb threats. He says he has just received clearance from the FAA headquarters, which told him the airport had no reason to hold the aircraft unless city officials have other information from the FBI. [Federal Aviation Administration, 9/16/2001; Spencer, 2008, pp. 229]SWAT Team and FBI Approach Plane - Delta 1989’s pilots, Captain Paul Werner and First Officer David Dunlap, are finally informed that the Cleveland Police SWAT (special weapons and tactics) team and a team of FBI agents are coming out to their aircraft. While the FBI agents approach the plane, the SWAT team takes up a position about 50 yards behind it. Lt. Bernie Barabas, the leader of the SWAT team, will later recall, “If there had been some sort of problem and this turned into a situation where this was a live hijacking, or if they started killing Americans, we were going to act.” SWAT Team Sees Pilot with Bloodied Face - Suspicion is aroused when Werner accidentally knocks his head and cuts it while returning to his seat, after going to the cabin to speak to the plane’s passengers. The members of the SWAT team outside are perplexed when they see him leaning out of the window to give the “all clear” signal, with blood running down his face. They then board the plane. [WKYC, 9/11/2006; Spencer, 2008, pp. 270]Passengers Taken off Plane - By 11:34 a.m., according to an FAA chronology, the FBI has commenced a controlled debarkation of Delta 1989. [Federal Aviation Administration, 9/17/2001 ] The FBI agents slowly and carefully remove the passengers in small groups. [WKYC, 9/11/2006] According to some accounts, there are 78 people on the plane. [Associated Press, 9/11/2001; Federal Aviation Administration, 9/16/2001] But other accounts say there are about 200 on it. [Associated Press, 9/11/2001; Newsnet 5, 9/11/2001; WCPN, 9/12/2001] The FBI then instructs everyone that has got off to gather their belongings and line them up on the tarmac. [Spencer, 2008, pp. 270] Every piece of luggage and carry-on baggage will be opened and examined by security agents. [WKYC, 9/11/2006] Bomb-sniffing dogs board the aircraft, which is then searched, but no explosives will be found. Passengers Taken Away and Interviewed - The SWAT team gathers the plane’s crew and passengers onto nearby buses. [Associated Press, 9/11/2001; Spencer, 2008, pp. 271] According to a timeline provided by the Cleveland Airport air traffic control tower, at 12:23 p.m. the passengers are taken to the Federal Facilities Building, located on the opposite side of the airfield to the terminal, where they are debriefed by the FBI. [Federal Aviation Administration, 9/16/2001] But the Associated Press will report that they are taken to a nearby NASA facility, presumably the Glenn Research Center, which is located next to the Cleveland airport. [Associated Press, 9/11/2001; National Journal's Technology Daily, 11/27/2002] After being interviewed separately by FBI agents, the passengers will be put up at a local Holiday Inn. [Portland Press Herald, 9/15/2001]

Colonel Mark Tillman, the pilot of Air Force One, is informed that unidentified fast-moving aircraft are heading toward his plane, and he becomes concerned that these may be armed fighter jets flown by foreign nationals. While Air Force One is heading out over the Gulf of Mexico, Tillman receives a call from an air traffic controller at the FAA’s Houston Center who tells him, “Air Force One, you have fast movers coming up at your 7 o’clock,” which means they are behind and to the left of his plane. Tillman thinks these aircraft could be fighters that are coming to escort Air Force One. He suggests this to Lieutenant Colonel Thomas Gould, a military aide who is accompanying President Bush on the plane. But Gould says: “I haven’t’ asked for fighters yet. We haven’t had the chance to do it yet.” [Aero-News Network, 7/19/2012; Wichita Eagle, 11/13/2012; KFDI, 12/11/2012] (However, a transcript of the Pentagon’s air threat conference call will show that Gould in fact requested fighters to escort Air Force One at around 10:13 a.m. (see (10:13 a.m.) September 11, 2001). [US Department of Defense, 9/11/2001 ] ) Pilot Told about Foreigners Flying Training Missions in the Gulf - Tillman asks the Houston Center controller, “Who are they?” The controller replies: “We don’t know. They just popped up on radar.” [US Air Force, 2/29/2012 ] He says the suspicious aircraft have “come somewhere out of Texas, we think, or somewhere out of the Gulf.” Around this time, Gould tells Tillman that the Air Force has informed him there are “foreign nationals in the Gulf of Mexico” who are out training in American F-16 fighters that are “heavily armed.” Tillman asks the Houston Center controller how fast the suspicious aircraft are flying and is told, “They’re supersonic.” Aircraft Are Fighters Sent to Escort Air Force One - But then Tillman is called over radio by the pilot of one of the unidentified aircraft, who says, “Air Force One, Cowry 4-5, flight of two, we are your cover.” [Aero-News Network, 7/19/2012; KFDI, 12/11/2012] The pilot says his estimated time of arrival with Air Force One is in three minutes. [US Air Force, 2/29/2012 ] The aircraft are in fact two F-16s belonging to the Texas Air National Guard that launched from Ellington Field, an airport about 15 miles south of Houston, in order to escort Air Force One (see (After 9:56 a.m.) September 11, 2001). [BBC, 9/1/2002; Aviationist, 9/9/2011] Tillman will later describe this communication as the “coolest radio call I’ve ever heard in my life.” The reason, he will say, is that even though he can tell the pilots are “Texans, and they had an accent, it was not a foreign accent. So I knew: good people.” [KFDI, 12/11/2012] The F-16s “joined up on us, fighter on each wing, and they protected us for the rest of the day,” Tillman will recall. [Aero-News Network, 7/19/2012] Passengers on Air Force One will first notice fighters escorting their plane at around 11:29 a.m. (see (11:29 a.m.) September 11, 2001). [USA Today, 9/11/2001; USA Today, 9/7/2011]

Several early news reports suggest that US military fighter jets may have shot down an aircraft, perhaps Flight 93. Ireland’s Thomas Crosbie Media reports, “A Boeing 767 has crashed near Pittsburgh, Pennsylvania.… US anti-aircraft fighters are in place—unconfirmed reports say this plane was shot out of the sky by US defense.” [TCM Breaking News, 9/11/2001] Forbes states, “There are reports of a fourth airliner [having] been brought down near Camp David, the presidential retreat in Maryland, by US military fighters.” [Forbes, 9/11/2001] And the Northwestern Chronicle states, “Air Force officials say an airliner has been forced down by F-16 fighter jets near Camp David.” [Northwestern Chronicle, 9/11/2001] However, according to later reports, military officials say US aircraft did not shoot down any of the hijacked planes. [CNN, 9/11/2001]

General Wesley Clark, former Supreme Commander of NATO, says on television, “This is clearly a coordinated effort. It hasn’t been announced that it’s over.… Only one group has this kind of ability and that is Osama bin Laden’s.” [Ottawa Citizen, 9/11/2001]

At around 8:00 p.m., Afghanistan time (11:30 a.m., New York time), Taliban leader Mullah Omar allegedly says, “Things have gone much further than expected.” This is according to what the New Yorker will describe as “Afghan intelligence sources” who monitor the call. (It is unclear what “Afghan intelligence sources” means, since the Taliban control nearly all of Afghanistan at this time, but it could be a reference to Northern Alliance forces; the CIA gave them equipment to monitor the Taliban (see Winter 1999-March 2000).) Omar’s comment takes place over an hour after one of the World Trade Center towers collapsed, which means thousands have been killed in the attacks, not hundreds (see 9:59 a.m. September 11, 2001). An Afghan intelligence official will later say: “They were expecting a reaction. But they thought it would be a Clinton-type reaction. They didn’t anticipate the kind of revenge that occurred.” [New Yorker, 6/10/2002] The “Clinton-type reaction” presumably is a reference to the August 1998 missile strikes on Sudan and Afghanistan during the Clinton administration (see August 20, 1998).

Within two hours of the attacks the 84th Radar Evaluation Squadron (RADES) based at Hill Air Force Base, Utah begins reviewing the radar trails of the four earlier hijacked aircraft, after Pentagon officials have turned to them to find out exactly what happened. Using their own software, the unit has the unique ability to create a “track of interest analysis,” singling out and zooming in on each of the planes. The unit has captured most of the flights of the four planes, but lost sight of Flight 93 at some point. [Airman, 12/2003] The FBI also contacts RADES within hours of the attacks, requesting detailed information on the hijacked planes. [Hilltop Times, 4/15/2004] NORAD official Colonel Alan Scott later will tell the 9/11 Commission that much of his radar data for the “primary targets” on 9/11 was not seen that day. He will say, “It was reconstructed days later by the 84th Radar Evaluation Squadron, and other agencies like it who are professionals at going back and looking at radar tapes and then given that they are loaded with knowledge after the fact, they can go and find things that perhaps were not visible during the event itself.” [9/11 Commission, 5/23/2003] Data reconstructed by RADES will be used as a source several times in the account of the hijackings and military response to them in the 9/11 Commission’s final report. [9/11 Commission, 7/24/2004, pp. 457-459]

Two congressmen, Dan Miller (R-FL) and Adam Putnam (R-FL), are on Air Force One. They have been receiving periodic updates on the crisis from President Bush’s chief political adviser, Karl Rove. At this time, they are summoned forward to meet with the president. Bush points out the fighter escort, F-16s from a base in Texas, has now arrived. He says that a threat had been received from someone who knew the plane’s code name. However, there are doubts that any such threat ever occurred (see (10:32 a.m.) September 11, 2001). [St. Petersburg Times, 7/4/2004]

The New York Fire Department (FDNY) assigns a chief officer to take charge of operations at WTC Building 7. The chief is initially ordered to put out the fires there. It is determined around this time that there are fires on floors 6-8, 17, 21 and 30. However, there are problems with the water supply: There is no water coming out of the hydrant system nearby, and an FDNY chief officer who has been in WTC 7 says he opened a standpipe on the 4th floor of one stairway, but found no water in the standpipe system. This should not be a problem though, as two or three FDNY fireboats have been tied up on the Hudson shore, specifically to provide water to the site, and lines are already being stretched up to the WTC area. However, as the National Institute of Standards and Technology (NIST) will later report, “According to the FDNY first-person interviews, water was never an issue at WTC 7 since firefighting was never started in the building. When the Chief Officer in charge of WTC 7 got to Barclay Street and West Broadway, numerous firefighters and officers were coming out of WTC 7. These firefighters indicated that several blocks needed to be cleared around WTC 7 because they thought that the building was going to collapse.” [Firehouse (.com), 9/17/2001; Time Out New York, 9/27/2001; National Institute of Standards and Technology, 9/2005, pp. 110-111] However, one fire captain later claims to have seen numerous firefighters trying to extinguish fires in WTC 7 at some unspecified time after the North Tower collapsed, until they were instructed to stop doing so (see After 10:28 a.m. September 11, 2001).

Logo of the National Air Traffic Controllers Association. [Source: National Air Traffic Controllers Association]Several air traffic controllers at the FAA’s New York Center and a union official representing them express concern that the controllers are going to be recorded recalling their experiences of the morning’s attacks, but are persuaded to go ahead with the recording. [9/11 Commission, 10/1/2003 ; US Department of Transportation, 5/4/2004 ; Washington Post, 5/7/2004] Mike McCormick, the New York Center manager, has directed that six controllers who communicated with, or tracked, the first two hijacked aircraft participate in a session where they are recorded giving their personal accounts of what happened. [Washington Post, 5/6/2004; Air Safety Week, 5/17/2004]Controllers Apprehensive - According to McCormick, before the session commences there is a general concern among these controllers. He will later tell the 9/11 Commission that they “didn’t want to put things in a formal way that would be used in an investigation. There was also some worry about who would receive the tape.” Local Union President Concerned - McCormick consults with Mark DiPalmo, the local president of the National Air Traffic Controllers Association (NATCA)—the air traffic controllers’ union. DiPalmo is concerned because the tape recording of statements is not a standard procedure. McCormick assures him that the tape will be available only to law enforcement officers, will only serve as a temporary measure until written statements have been prepared, and the controllers will be able to use their taped statements to help them prepare written ones. [9/11 Commission, 10/1/2003 ; US Department of Transportation, 5/4/2004 ; New York Times, 5/6/2004] Ruth E. Marlin, the executive vice president of NATCA, will later say she cannot address the question of why DiPalmo wants the tape to be “temporary.” She will say, however, that if she were in his position, “my concern would be that if tapes were saved permanently, they might be subject to FOIA [Freedom of Information Act] request, and then controllers would be subject to hearing their own voices recounted on television over and over again.” [Washington Post, 5/7/2004]Controllers and Union President Consent - The controllers are reassured that the tape with their recorded statements on will not be used for disciplinary purposes, and will be strictly for use only by law enforcement personnel. [9/11 Commission, 10/1/2003 ] DiPalmo agrees to the recording of the controllers on the condition that the tape is only a temporary record until written statements are obtained, after which it should be destroyed. The recording session commences at 11:40 a.m. (see 11:40 a.m. September 11, 2001) and the resulting tape will be destroyed several months later (see Between December 2001 and February 2002). [US Department of Transportation, 5/4/2004 ]

A number of air traffic controllers at the FAA’s New York Center provide accounts of their experiences of interacting with, or tracking, two of the hijacked aircraft, on a tape recording that will later be destroyed by one of the center’s managers. [New York Times, 5/6/2004; Washington Post, 5/7/2004; Air Safety Week, 5/17/2004]Manager Directs Colleague to Record Controllers - Mike McCormick, the New York Center manager, directs the taping. He will later say he does so because he wants a contemporaneous recording of the controllers’ accounts that will be immediately available for law enforcement efforts, in case agencies like the FBI show up at the center. He is also concerned that the controllers might be taking stress-induced sickness leave in response to the attacks. They would therefore be unavailable to give conventional written witness statements in a timely manner, and their recollections would be less clear when they returned from leave. McCormick tells Kevin Delaney, the center’s quality assurance manager, to record the controllers’ statements, and a tape recorder is then set up to do this. [9/11 Commission, 10/1/2003 ; US Department of Transportation, 5/4/2004 ; Air Safety Week, 5/17/2004]Controllers Gathered Together - At least six of the center’s air traffic controllers are gathered in a room at the center nicknamed the “Bat Cave” for the fact-finding session. [US Department of Transportation, 5/4/2004 ; New York Times, 5/6/2004] These controllers and a union official representing them were concerned about the controllers being recorded, but have been persuaded to go ahead with the session (see (Shortly Before 11:40 a.m.) September 11, 2001). [9/11 Commission, 10/1/2003 ; US Department of Transportation, 5/4/2004 ; Washington Post, 5/7/2004]Controllers Describe Experiences - Beginning at 11:40 a.m., a recording is made on a single, standard cassette tape. The controllers, who were involved in working radar positions during the hijackings and crashes of the first two targeted aircraft, Flight 11 and Flight 175, are asked to make statements. According to Mark DiPalmo, the local president of the National Air Traffic Controllers Association, “We sat everyone in a room, went around the room, said, ‘What do you remember?’” The controllers give their statements in the group setting, with a microphone being passed from one of them to the next. They describe their actions interacting with, or tracking, the two hijacked aircraft. According to DiPalmo, the session is informal, and sometimes more than one person is speaking at a time. The resulting tape lasts about an hour, with each recorded statement lasting about five to 10 minutes. Other Employees Present - As well as the six controllers, approximately 10 other FAA employees are present during the session. (A signing-in sheet will show that about 16 center personnel are there. However, some witnesses will later indicate there may be additional individuals who do not sign in.) Two quality assurance specialists take notes, but these are sketchy, amounting to just three pages in total. After the tape of the session has been made, it is logged into the New York Center’s formal record of evidence. Recording Controllers Not Standard Procedure - Audio taping of witness statements following an accident or incident has not previously been conducted at the New York Center. [US Department of Transportation, 5/4/2004 ; New York Times, 5/6/2004] However, David LaCates, the deputy operations manager there, will tell the 9/11 Commission that, “Since this was an unusual situation,” he believes McCormick wants “an immediate and accurate record of what had happened.” [9/11 Commission, 10/2/2003 ]FBI Does Not Come to Center - Although McCormick is expecting law enforcement authorities to come to the New York Center quickly, none do. Yet, even though he will later claim he wanted the tape made for the benefit of these authorities, McCormick will not reach out to the FBI himself, nor tell FAA headquarters or regional headquarters that no one has come. [9/11 Commission, 10/1/2003 ; Air Safety Week, 5/17/2004]Tape Later Destroyed - Despite its evidential value, Delaney will deliberately destroy the tape of the controllers’ statements several months later (see Between December 2001 and February 2002), before anyone has listened to, transcribed, or made a duplicate of it. [US Department of Transportation, 5/4/2004 ; Washington Post, 5/7/2004] Even McCormick will say he never listens to the tape. [9/11 Commission, 10/1/2003 ] Prior to an investigation by the Department of Transportation’s Office of Inspector General in late 2003 and early 2004 (see May 6, 2004), apparently no one outside the New York Center will be aware of the tape’s existence or its destruction. [US Department of Transportation, 5/4/2004 ]

Colonel Mark Tillman, the pilot of Air Force One, is informed that an unidentified aircraft is heading toward his plane, and one of the fighter jets that is escorting Air Force One then goes and intercepts this suspicious aircraft. [Aero-News Network, 7/19/2012; KFDI, 12/11/2012] Air Force One is flying toward Barksdale Air Force Base in Louisiana and has now been joined by two F-16 fighters belonging to the 147th Fighter Wing of the Texas Air National Guard (see (11:29 a.m.) September 11, 2001). [Rosenfeld and Gross, 2007, pp. 40; Aviationist, 9/9/2011]Pilot Says Aircraft Will Be Shot Down if It Is Hostile - The pilot of one of the fighters calls Tillman and tells him, “There’s a guy coming off New Orleans, looks like New Orleans, and he’s coming off and he’s climbing right at us, he’s coming right up at us.” He says he has instructed the pilot of the other fighter to head out to locate and identify the aircraft, and, he says, if the aircraft is “not a friendly, he’s gonna go ahead and splash him.” Tillman asks the pilot, “Who has got shootdown authority here?” and is told, “You have shootdown authority.” He then phones the president’s office, downstairs on Air Force One, and says to the person who answers, “Let the president know: the fighters on the wing say that I have shootdown authority.” Tillman then hears “a little chuckle in the background,” which, he will later say, is the “president and everybody laughing ‘cause Tillman thinks he has shootdown authority.” Aircraft Is Just a Learjet Flown by a Civilian - The suspicious aircraft is intercepted by the fighter that went to locate and identify it. It turns out to be a Learjet piloted by a civilian, according to Tillman, which has just taken off from Lakefront Airport in New Orleans. “My angle coming in [toward Barksdale Air Force Base] was coming right over New Orleans and he’s taking off, coming right at me,” Tillman will say. [US Air Force, 2/29/2012 ; Aero-News Network, 7/19/2012; KFDI, 12/11/2012] If this is correct, it is unclear why the aircraft was permitted to take off, since the FAA ordered a nationwide ground stop at around 9:26 a.m., which was supposed to prevent any aircraft taking off across the US (see (9:26 a.m.) September 11, 2001). [US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001; 9/11 Commission, 7/24/2004, pp. 25] “It’s the only guy in the country that didn’t get the word we’re not flying today,” Tillman will comment. Finally, according to Tillman, the FAA’s Houston Center gets the Learjet back on the ground. [KFDI, 12/11/2012] Air Force One then heads on to Barksdale Air Force Base, where it will land at 11:45 a.m. (see 11:45 a.m. September 11, 2001). [CBS News, 9/11/2002]

President Bush and his wife, Laura Bush, finally talk over the phone after their previous attempts at calling each other this morning have been unsuccessful. Bush is on Air Force One, which is descending toward Barksdale Air Force Base in Louisiana, while the first lady is at the Secret Service headquarters in Washington, DC, where she has been taken for her own safety. [Kessler, 2006, pp. 136; Bush, 2010, pp. 132; Bush, 2010, pp. 202-203]First Lady Reassures President, Says Daughters Are Fine - Bush and the first lady talk over a secure phone line. [CNN, 9/12/2001] After she hears her husband’s voice, the first lady says to the president, referring to the day’s catastrophic events: “How horrible. How terrible.” She then reassures him that she is okay. [Us Weekly, 10/15/2001; Andersen, 2002, pp. 6] She says she has been taken by the Secret Service to a safe location. Bush is “very relieved,” he will later recall, when the first lady then tells him she has spoken to their daughters, Barbara and Jenna, and says both of them are fine (see (Between 11:00 a.m. and 11:40 a.m.) September 11, 2001). The first lady asks the president when he is coming back to Washington. He tells her “that everyone was urging me not to return, but that I would be there soon,” he will recall. “I had no idea whether that was true, but I sure hoped so,” he will comment. [Bush, 2010, pp. 132] (Bush will in fact arrive back at the White House many hours later, at 6:54 p.m. (see (6:54 p.m.) September 11, 2001). [CNN, 9/12/2001; Sammon, 2002, pp. 128] ) Later reflecting on this call, the president will say his wife “couldn’t have been more calm, resolved, almost placid” during it, which, he will say, “was a very reassuring thing.” [Newsweek, 12/3/2001] The first lady will describe the call, saying, “From the way [Bush] spoke, I could hear how starkly his presidency had been transformed.” Previous Call Attempts Have Been Unsuccessful - Bush and the first lady have been trying to call each other throughout the morning, but until now have been unsuccessful in their attempts. [Bush, 2010, pp. 202-203] Bush was provided with a direct contact phone number for the first lady earlier in the morning (see (10:37 a.m.) September 11, 2001). [United States Secret Service, 2001] But before they made contact, he had “placed several calls,” he will recall, but “the line kept dropping.” Bush will comment, “I couldn’t believe that the president of the United States couldn’t reach his wife.” [Bush, 2010, pp. 132] The first lady had similarly been trying to call the president, but also without success. After she arrived at the Secret Service headquarters (see (10:55 a.m.) September 11, 2001), she “tried to reach [the president], but my calls could not get through,” she will write. John Meyers, her advance man, promised he would keep trying to contact the president for her. The first lady will comment, “It is stunning now to think that our ‘state-of-the-art’ communications would not allow him to complete a phone call to Secret Service headquarters, or me to reach him on Air Force One.” [Bush, 2010, pp. 202-203]

Local media outlets report the arrival of Air Force One, with President Bush on board, at Barksdale Air Force Base, near Shreveport, Louisiana (see 11:45 a.m. September 11, 2001), even though the president’s location is meant to be a secret. [Salon, 9/11/2001; Rove, 2010, pp. 258] White House press secretary Ari Fleischer has given instructions to the pool of reporters on Air Force One to prevent them revealing the president’s whereabouts. He told the reporters they could only say they were at “an unidentified location in the United States.” He also told them to refrain from using their cell phones, and to not even turn their phones on, because the signals from them might allow someone to identify their location. [Salon, 9/11/2001; USA Today, 9/11/2001; Sammon, 2002, pp. 110] Bush’s senior adviser, Karl Rove, who is traveling on Air Force One, will later recall, “The president’s whereabouts were a closely guarded secret, or at least we thought so.” However, Rove will describe, “Watching local Shreveport television on the final approach to Barksdale, we saw our plane appear, preparing to touch down with fighter escorts covering us.” Why a television crew is at Barksdale Air Force Base, and therefore able to film Air Force One landing there, is unclear. [Rove, 2010, pp. 258] Mark Rosenker, the director of the White House Military Office, who is traveling with the president on Air Force One, will suggest that the media “perhaps intercepted a message—whether it be by land line or whether it be by two-way radio on the ground—that we were on our way.” [White House, 8/29/2002] According to Rove, “An enterprising local TV news director had stationed a camera just off the base on the flight path.” Consequently, “Everyone now knew where the president was.” The Secret Service is alarmed, but, Rove will comment, “[I]t didn’t seem likely there was a terrorist cell operating in northwest Louisiana and armed with surface-to-air missiles.” [Rove, 2010, pp. 258] Shortly before Bush records a statement at the base, to be broadcast on television (see 12:36 p.m. September 11, 2001), Air Force personnel will inform the reporters traveling with the president that media outlets have reported that Air Force One has landed at Barksdale. The traveling White House staff will then rescind the instruction that the reporters cannot reveal their location. [Salon, 9/11/2001; USA Today, 9/11/2001]

While President Bush is at Barksdale Air Force Base in Louisiana, officials there receive reports of unidentified aircraft heading toward the base. [American History, 10/2006 ] The FAA ordered that all airborne aircraft must land at the nearest airport at 9:45 a.m. (see (9:45 a.m.) September 11, 2001) and by about 12:15 p.m., US airspace is clear of all civilian air traffic, with the exception of a small number of law enforcement and emergency operations aircraft (see 12:16 p.m. September 11, 2001). [US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001; Federal Aviation Administration, 4/15/2002; 9/11 Commission, 7/24/2004, pp. 29] But for the entire time Bush is at Barksdale Air Force Base, Lieutenant General Thomas Keck, the commander of the 8th Air Force at Barksdale, and White House aides traveling with the president are receiving reports of unidentified aircraft flying toward the base. According to American History magazine, “Under Threatcon Delta, and what Keck’s staff already knew of the day’s shocking events, there was a low threshold for declaring any incoming plane or object a threat.” Therefore, Keck “made sure his staff kept him closely apprised of each questionable target.… If necessary, the commander was ready to give the order to fire on any plane that threatened the base.” Whether the suspicious aircraft are identified, and the reasons they are flying toward Barksdale ever discovered, is unstated. Barksdale Air Force Base is “already a prime target because of its key fleet of B-52s,” according to American History magazine. “Attack on the base by a hijacked airliner was never among the anticipated scenarios, however, so the base’s air security was light.” [American History, 10/2006 ] Administration officials will later tell the New York Times that around this time, there are two reports of international flights that are unaccounted for, and two domestic flights are seen as possible threats. [New York Times, 9/16/2001] Also while Bush is at Barksdale, a report is received that a high-speed object is heading for his ranch in Crawford, Texas, but this turns out to be a false alarm (see 1:05 p.m. September 11, 2001). [Sammon, 2002, pp. 117; Draper, 2007, pp. 142-143]

Air Force One at Barksdale Air Force Base. [Source: Win McNamee / Reuters]Air Force One, with President Bush on board, lands at Barksdale Air Force Base—the home of the B-52 bomber—near Shreveport, Louisiana. [New York Times, 9/16/2001; Daily Telegraph, 12/16/2001; BBC, 9/1/2002] The president’s plane was escorted by fighter jets from the 147th Fighter Wing of the Texas Air National Guard as it came in to land (see (11:29 a.m.) September 11, 2001). [Time, 9/14/2001; Filson, 2003, pp. 87; Bush, 2010, pp. 132] Two of those fighters now land at Barksdale with Air Force One while the other two remain airborne, flying a combat air patrol over Shreveport and Bossier City. Aircraft and personnel at Barksdale were participating in the major training exercise Global Guardian this morning, before the terrorist attacks began (see 8:48 a.m. September 11, 2001), and after touching down, Air Force One taxies past 40 fully loaded B-52s. [Times-Picayune, 9/8/2002; Bombardier, 9/8/2006 ; Draper, 2007, pp. 141] Air Force personnel dressed in full combat gear and brandishing M-16s then set up a perimeter around the plane. [Time, 9/14/2001] Bush initially remains on board, gathering more intelligence. There is no mobile gangway on the tarmac and so he is unable to get off through his usual door in the top half of Air Force One. Instead, the flight crew opens a hatch near the belly of the plane and lowers a set of retractable stairs while Bush continues working the phones. The president finally gets off the plane just before noon and is then escorted away from it amid tight security (see (11:55 a.m.) September 11, 2001). [Sammon, 2002, pp. 111-112] The Daily Telegraph will later comment, “The official reason for landing at Barksdale was that Mr. Bush felt it necessary to make a further statement (see 12:36 p.m. September 11, 2001), but it isn’t unreasonable to assume that—as there was no agreement as to what the president’s movements should be—it was felt he might as well be on the ground as in the air.” [Daily Telegraph, 12/16/2001] Bush will remain at Barksdale Air Force Base for almost two hours before taking off again on Air Force One (see 1:37 p.m. September 11, 2001). [Salon, 9/11/2001; 2d Bomb Wing, 6/30/2002 ]

Raven Rock Mountain, the location of ‘Site R.’ [Source: Unknown]After arriving at the alternate military command center outside Washington, Deputy Secretary of Defense Paul Wolfowitz reports that the computer and communications systems there are hardly functioning. Secretary of Defense Donald Rumsfeld ordered Wolfowitz to leave the Pentagon and relocate to the alternate command center—“Site R”—earlier on, and Wolfowitz was transported there by helicopter (see (11:00 a.m.) September 11, 2001). [Goldberg et al., 2007, pp. 132; Vogel, 2007, pp. 441] Site R is located inside Raven Rock Mountain, about six miles north of Camp David, on the Pennsylvania-Maryland border. [Bulletin of the Atomic Scientists, 11/2001] According to authors Patrick Creed and Rick Newman, it “was designed as a duplicate of the NMCC” (the National Military Command Center, inside the Pentagon). “If an attack took out the NMCC, or it needed to be evacuated for any reason, Site R would become the Pentagon’s primary command center.” Since joining the Joint Chiefs of Staff in 1998 as its director of operations, Vice Admiral Scott Fry had “instituted regular drills and other measures to make sure Site R could rapidly get up to speed in an emergency, without glitches that might be fatal in a war setting.” [Creed and Newman, 2008, pp. 174] Yet when he calls the Pentagon from this alternate command center, Wolfowitz reports that “the computer and communication systems there functioned poorly or not at all.” He is, however, able to participate in video teleconference calls. [Goldberg et al., 2007, pp. 132] These problems are not reported as causing any significant hindrance in the emergency response to the attacks. But Creed and Newman will comment: “The authority to order major military action rested jointly with the senior civilian leaders at both the White House and the Defense Department. Only they, together, could order troops to move, or missiles to fly. If the NMCC went down before Site R was up and running, the communications link required to utilize the nation’s military might be severed, for the first time since the system was put in place in 1947.” [Creed and Newman, 2008, pp. 174-175]

Two A-10 aircraft from Barksdale Air Force Base. [Source: Greg Steele / US Air Force]Because no fighter jets are available at Barksdale Air Force Base, the Air Force Reserve places two A-10 jets, which are intended for close air support of ground forces, on alert in order to defend the base and the president’s plane, Air Force One, which landed at Barksdale at 11:45 a.m. (see 11:45 a.m. September 11, 2001). Lieutenant General Thomas Keck, the commander of the 8th Air Force, is responsible for protecting President Bush and Air Force One from any attack while they are at his base, and he realizes something needs to be done to provide cover for Barksdale. He therefore calls Brigadier General Jack Ihle, the commander of the 917th Wing of the Air Force Reserve at Barksdale, and requests help. When Keck asks Ihle if he can provide “any kind of defense,” Ihle immediately answers, “You got it!” The Air Force Reserve at Barksdale has no fighters, but it does have A-10 Warthogs, which are twin-engine jet aircraft known as “tank killers,” because they can deliver heavy firepower against tanks and ground forces. Despite the plane’s relatively slow speed, the A-10’s “gun is deadly,” according to Keck. Two A-10s are therefore parked at the end of the base’s runway on cockpit alert, with crews ready to take off immediately if required. Keck will later recall, “We felt better having them there, and then NORAD sent over a couple of F-16s before long.” [American History, 10/2006 ; GlobalSecurity (.org), 7/7/2011] (Keck is presumably referring to the fighters launched by the Louisiana Air National Guard’s 159th Fighter Wing to follow Air Force One after it leaves Barksdale (see (1:45 p.m.) September 11, 2001). [Filson, 2003, pp. 87; Associated Press, 12/30/2007] ) Two of the four F-16 fighters from the 147th Fighter Wing of the Texas Air National Guard that escorted Air Force One as it came in to land at Barksdale fly a combat air patrol overhead, while the other two are on the ground with Air Force One while the president is at the base, according to the Bombardier, the newspaper for Barksdale Air Force Base. [Bombardier, 9/8/2006 ]

United Airlines finally issues a press release confirming that Flight 175 has crashed, nearly three hours after this aircraft hit the World Trade Center (see 9:03 a.m. September 11, 2001). The release states, “United Airlines has now confirmed that two of its aircraft have crashed.” These include “United Flight 175, a Boeing 767 aircraft, [that] departed from Boston at 7:58 a.m. local time, bound for Los Angeles, with 56 passengers onboard, two pilots and seven flight attendants.” [United Airlines, 9/11/2001] United Airlines previously issued a press release, at 11:17, confirming the crash of Flight 93 (see 11:17 a.m. September 11, 2001), but this had stated that the airline was, at that time, only “deeply concerned” about Flight 175. [United Airlines, 9/11/2001] However, at 9:22, the United Airlines System Operations Control manager had issued an advisory to all the airline’s facilities, stating that Flight 175 had been in an accident in New York (see 9:22 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 26 ] And Colin Scoggins, the military liaison at the FAA’s Boston Center, will later claim that United confirmed to the center that Flight 175 was down, “within two or three minutes” (see (9:06 a.m.) September 11, 2001). [Vanity Fair, 8/1/2006]

President Bush at Barksdale Air Force Base, accompanied by Lieutenant General Thomas Keck.
[Source: White House]President Bush is provided with a high level of security when he gets off Air Force One at Barksdale Air Force Base, near Shreveport, Louisiana, and is promptly driven to a conference center on the base from where he makes a brief phone call. [USA Today, 9/11/2001; Newseum et al., 2002, pp. 164; Rove, 2010, pp. 258-259] Air Force One landed at Barksdale at 11:45 a.m. and was immediately surrounded by Air Force personnel in full combat gear, with their rifles drawn (see 11:45 a.m. September 11, 2001). [USA Today, 9/11/2001; St. Petersburg Times, 7/4/2004] Bush remained on board while a retractable set of stairs was lowered for him to leave the plane by. Reporters Updated on President's Actions - A dark blue Dodge Caravan now pulls up next to these stairs, and a Secret Service agent and two Air Force officers take positions at the bottom of the stairs. The Dodge then pulls away, perhaps 40 feet back from the plane, and is swept inside and outside with dogs. Some members of the president’s staff come down the stairs from the plane. White House press secretary Ari Fleischer approaches the pool of reporters who have been traveling on Air Force One and who are waiting under the plane’s left wing for the president to disembark. Fleischer gives them a brief update on the president’s actions during the flight and adds: “You will see [the president] disembark here shortly. He will head inside and that’s all I’m going to indicate at this moment. You will have additional information shortly.” Fleischer then answers several questions from the reporters. President Gets off Plane and into Minivan - Bush then descends from Air Force One. [USA Today, 9/11/2001; Sammon, 2002, pp. 111] The Shreveport Secret Service office has been mobilized to oversee security arrangements while the president is at Barksdale. However, there is no presidential limousine waiting to drive Bush away from the plane. [Rove, 2010, pp. 258] Normally the president’s armored limousine would be flown in ahead of time on a military transport plane, but there has been no time to get it to Barksdale. [Sammon, 2002, pp. 112] Bush instead gets into the Dodge Caravan, which is being guarded by a Humvee with a .50-caliber machine gun on top. [Rove, 2010, pp. 258] White House chief of staff Andrew Card gets in with him. The media and some of Bush’s staff, including his senior adviser, Karl Rove, and his communications director, Dan Bartlett, get into an Air Force minibus. [USA Today, 9/11/2001; Sammon, 2002, pp. 112]Bush Taken to Conference Center on Base - The Dodge then drives off at high speed. Bush will later recall that it “blasted off down the runway at what felt like 80 miles an hour. When the man behind the wheel started taking turns at that speed, I yelled, ‘Slow down, son, there are no terrorists on this base!’” [Bush, 2010, pp. 132] The Humvee pulls out behind the Dodge, and the airman manning the machine gun on top cocks his weapon and puts a live round in the chamber. The minibus carrying the reporters follows moments later. [Rove, 2010, pp. 258-259] The small motorcade drives to the Dougherty Conference Center, a two-story building on the base. At the stroke of noon, Bush and his aides enter the building. A car blocks the driveway and several armed soldiers stand guard while the president is inside. [USA Today, 9/11/2001; Sammon, 2002, pp. 112]Bush Speaks to Vice President - Bush and his aides are met by Colonel Curtis Bedke, the commander of the 2nd Bomb Wing, and Lieutenant General Thomas Keck, the commander of the 8th Air Force, apparently as they are entering the conference center. [2d Bomb Wing, 6/30/2002 ; American History, 10/2006 ] Inside, Bush picks up a telephone and speaks briefly with Vice President Dick Cheney, who is at the White House. [Sammon, 2002, pp. 112] Bush tells Keck he needs to get to a secure phone. Keck says there is one in his office, but this is in a different building on the base. [American History, 10/2006 ] The pool of reporters waits in the parking lot outside the conference center for about 10 minutes while the president is inside. Bush and his staff finally come out at 12:11 p.m., to be taken to the 8th Air Force headquarters building (see (12:11 p.m.-1:20 p.m.) September 11, 2001). [USA Today, 9/11/2001; Sammon, 2002, pp. 112]

The FAA’s Command Center in Herndon, Virginia, is informed that a Korean Airlines plane is a possible hijacking, although the aircraft is in fact fine. [CNN, 8/14/2002; Spencer, 2008, pp. 256-257] Korean Airlines Flight 85, a Boeing 747 with 215 people on board, is on its way from Seoul, South Korea, to New York. It is heading for a refueling stop in Anchorage, Alaska, and is currently several hundred miles west of Alaska, over the North Pacific. Pilots Sent Message Signifying Hijacking - The alarm has been raised by ARINC, a Maryland company that airlines pay to transmit text messages to and from their planes. In response to the morning’s terrorist attacks, the company had begun scanning every communication it had transmitted on this day, in a search for other hijacked aircraft. It found a message sent by the pilots of Flight 85 to the Korean Airlines headquarters at 11:08 a.m. that included the letters “HJK,” which is the code signaling a hijacking. ARINC officials are concerned the message was a coded plea for help, and so alert the FAA to it. In response to this notification, the FAA informs air traffic controllers in Anchorage of the suspicious flight, and alerts NORAD to it (see (12:00 p.m.) September 11, 2001). [USA Today, 8/12/2002; Spencer, 2008, pp. 257]Reason for Message Unclear - The reason the Flight 85 pilots used the code for a hijacking in their ARINC message when their plane is not hijacked is unclear. Korean Airlines administrator Michael Lim will suggest the “HJK” code was intended as a question rather than a warning, but this was unclear in the message because pilots are unable to type question marks into ARINC messages. [Anchorage Daily News, 9/8/2002] David Greenberg, the Korean Airlines operations chief, will say the pilots’ message was “innocent, part of a routine discussion on where to divert the flight after airspace in the United States had been closed.” He will add that the pilots used the hijack code “to refer to the hijackings that day.” [USA Today, 8/12/2002] Author Lynn Spencer will similarly suggest that the crew of Flight 85 had “simply been trying to relay to controllers their awareness of the hijackings on the East Coast.” She will add: “It was an odd idea for the pilots to have, and contrary to their training. But for whatever reason—perhaps because of some language or communication barrier, or some training failure—they made a very dangerous bad call.” [Spencer, 2008, pp. 279]Flight 85 Redirected to Canada - At 1:24 p.m., the pilots of Flight 85 will set their plane’s transponder to indicate that the flight has been hijacked (see 1:24 p.m. September 11, 2001). The plane will be directed away from Anchorage (see (Shortly After 1:24 p.m.) September 11, 2001) and escorted by fighter jets to Whitehorse Airport in Canada, where it lands at 2:54 p.m. (see 2:54 p.m. September 11, 2001). Only then will officials be able to confirm that the aircraft has not been hijacked (see September 12, 2001). [Canadian Broadcasting Corporation, 9/12/2001; Yukon Government, 11/13/2001, pp. 16, 18 ; USA Today, 8/12/2002]

One day after 9/11, the New York Times will report that FBI agents in Florida investigating the hijackers quickly “descended on flight schools, neighborhoods and restaurants in pursuit of leads.” At one flight school, “students said investigators were there within hours of Tuesday’s attacks.” [New York Times, 9/13/2001] Also on September 12, the Times will report, “Authorities said they had also identified accomplices in several cities who had helped plan and execute Tuesday’s attacks. Officials said they knew who these people were and important biographical details about many of them. They prepared biographies of each identified member of the hijack teams, and began tracing the recent movements of the men.” [New York Times, 9/13/2001] In September 2002, 9/11 victim’s relative Kristen Breitweiser, testifying before the 9/11 Congressional Inquiry, will cite these news reports and will ask, “How did the FBI know exactly where to go only a few hours after the attacks? How did they know which neighborhoods, which flight schools and which restaurants to investigate so soon in the case?… How are complete biographies of the terrorists, and their accomplices, created in such short time? Did our intelligence agencies already have open files on these men? Were they already investigating them? Could the attacks of September 11th been prevented?” [US Congress, 9/18/2002] In at least some cases, it appears that US intelligence did quickly access existing files on the hijackers. The Washington Post reports, “In the hours after Tuesday’s bombings, investigators searched their files on [Satam] Al Suqami and [Ahmed] Alghamdi, noted the pair’s ties to [Nabil] al-Marabh and launched a hunt for him.” A top Customs official claims that by checking flight manifests and comparing them with other information such as watch lists, he is able to determine the names of all 19 hijackers by 11:00 a.m.(see (11:00 a.m.) September 11, 2001). [Washington Post, 9/21/2001]

An unnamed, young, Middle Eastern man flying from Amsterdam, Netherlands, to Detroit, Michigan, is arrested after his plane is diverted to Toronto, Canada. He is apparently found to be carrying a flight jacket, Palestinian Authority travel documents, and a picture of himself in a flight crew uniform in front of a fake backdrop of the WTC. [Toronto Star, 9/15/2001; Toronto Sun, 9/15/2001; Ottawa Citizen, 9/17/2001] Apparently, the man, who identifies himself as an aircraft maintenance engineer in Gaza, Palestine, was supposed to have arrived in the US a few days before but was delayed for unknown reasons. [CBS News, 9/14/2001] A second man was arrested a few days earlier while trying to enter Canada carrying a similar photo. He also possessed maps and directions to the WTC. Both men are soon handed over to the US. [Toronto Star, 9/15/2001] A similar picture of suspected Egyptian al-Qaeda operative Mohammad Zeki Majoub, arrested in Canada in June 2000, in front of a fake WTC backdrop was found in the luggage of one of the US hijackers. [Associated Press, 3/1/2001; Toronto Sun, 9/15/2001] Canadian officials “believe the photos could be calling cards used by the terrorists to identify those involved in plotting the attacks.”
[Toronto Sun, 9/15/2001]

A few hours after the attacks, German intelligence intercepts a phone conversation between followers of bin Laden that leads the FBI to search frantically for two more teams of suicide hijackers, according to US and German officials. The Germans overhear the operatives refer to “the 30 people traveling for the operation.” The FBI scours flight manifests and any other clues for more conspirators still at large. [New York Times, 9/29/2001] Two days later, authorities claim to have identified teams of as many as 50 infiltrators who supported or carried out the strikes. About 40 are accounted for as dead or in custody; ten are missing. They also believe a total of 27 suspected operatives received some form of pilot training. This corresponds with many analyses that the attacks required a large support network. [Los Angeles Times, 9/13/2001] Yet there is no evidence that any accomplices in the US shortly before 9/11 have since been arrested or charged.

Men in the Palestiani Shatila refugee camp, Lebanon, celebrating the 9/11 attacks. [Source: Associated Press / Mohamed Zatari]Television news coverage on 9/11 repeatedly shows images of Palestinians rejoicing over the 9/11 attack. According to Mark Crispin Miller, a professor of media studies at New York University who investigated the issue, the footage was filmed during the funeral of nine people killed the day before by Israeli authorities. He said, “To show it without explaining the background, and to show it over and over again is to make propaganda for the war machine and is irresponsible.” [Agence France-Presse, 9/18/2001; Australian, 9/27/2001]

David Israelite. [Source: Publicity photo]The plane carrying Attorney General John Ashcroft finally arrives in Washington, DC, landing at Reagan National Airport. [Washington Post, 9/28/2001; Federal Aviation Administration, 3/21/2002 ] Ashcroft has wanted his plane, a small government Cessna jet, to return to Washington since he learned of the attacks in New York while flying out to Milwaukee (see Shortly After 9:03 a.m. September 11, 2001 and After 9:37 a.m. September 11, 2001). [Newsweek, 3/10/2003; Ashcroft, 2006, pp. 115-118] Despite his plane being instructed to land on more than one occasion (see 10:40 a.m. September 11, 2001 and 11:11 a.m. September 11, 2001), Ashcroft has insisted on returning to the capital. [USA Today, 8/13/2002; Spencer, 2008, pp. 258, 272]Plane Lands, Passengers Met by Agents with Machine Guns - Ashcroft’s plane has finally been cleared to land in Washington, and an F-16 fighter jet escorts it in to Reagan Airport. [Washington Post, 9/28/2001; 9/11 Commission, 12/1/2003] After touching down, the plane taxies to the tarmac near Signature Aviation, the private executive aircraft terminal. When Ashcroft and the other individuals with him get off, they are met by numerous agents, some with machine guns at the ready. Apparently concerned about possible snipers, the agents quickly cover Ashcroft with a bulletproof trench coat and pass out bulletproof vests to the others with him. All of them are hustled into a hangar, where several vans are waiting. Ashcroft and his deputy chief of staff, David Israelite, get into a heavily reinforced SUV, while their colleagues disperse to other vehicles. Ashcroft Advised to Go to Classified Site - Ashcroft calls the White House Situation Room to ask where he should go to set up operations. He is connected to National Security Adviser Condoleezza Rice, who suggests that he head to the remote, classified site, where other Justice Department personnel have gone, until it is known if any more attacks are forthcoming. Ashcroft’s vehicle heads toward the site, but due to the roads being clogged with traffic, it turns around and goes instead to the FBI’s Strategic Information and Operations Center in Washington, where Ashcroft will spend much of the rest of the day. [9/11 Commission, 12/17/2003 ; Ashcroft, 2006, pp. 118-120, 129]Conflicting Accounts of Landing Time - The time when Ashcroft’s plane lands at Reagan Airport is unclear. According to a 2002 FAA report, it lands “just before noon.” [Federal Aviation Administration, 3/21/2002 ] According to USA Today, it does not arrive in Washington “until afternoon.” [USA Today, 8/13/2002] And a federally funded report on the emergency response to the Pentagon attack will claim that an unidentified aircraft—later determined to be Ashcroft’s plane—is approaching Washington and leads to an evacuation of the Pentagon site at around 2:00 p.m. (see (2:00 p.m.) September 11, 2001). [US Department of Health and Human Services, 7/2002, pp. A30; Vogel, 2007, pp. 453] Ashcroft’s plane is one of the last aircraft to land in the United States on this day, according to the Washington Post. [Washington Post, 9/28/2001]

Former Israeli Prime Minister Benjamin Netanyahu, when asked what the 9/11 attacks means for relations between the US and Israel, replies, “It’s very good.” Then he edits himself: “Well, not very good, but it will generate immediate sympathy.” [New York Times, 9/12/2001] A week later, the Village Voice states, “From national networks to small-town newspapers, the view that America’s terrible taste of terrorism will finally do away with even modest calls for the restraint of Israel’s military attacks on Palestinian towns has become an instant, unshakable axiom.… Now, support for Israel in America is officially absolute, and Palestinians are cast once again as players in a global terrorist conspiracy.” [Village Voice, 9/19/2001]

The director of the Defense Intelligence Agency informs military leaders in the National Military Command Center (NMCC) at the Pentagon that al-Qaeda is responsible for the morning’s attacks. General Richard Myers, the vice chairman of the Joint Chiefs of Staff, will later describe: “At noon, Vice Admiral Tom Wilson, director of the Defense Intelligence Agency, confirmed what everybody at the conference table had already surmised: The attacks had undoubtedly come from al-Qaeda.” [Myers, 2009, pp. 156] Later in the day, Wilson will inform General Henry Shelton, the chairman of the Joint Chiefs of Staff, of a single piece of intelligence that had suggested a terrorist attack may have been imminent (see 5:40 p.m. September 11, 2001). [Myers, 2009, pp. 159]

Senator Orrin Hatch (R-UT), a member of both the Senate Intelligence and Judiciary Committees, says he has just been “briefed by the highest levels of the FBI and of the intelligence community.” He says, “They’ve come to the conclusion that this looks like the signature of Osama bin Laden, and that he may be the one behind this.” [Salon, 9/11/2001]

Jeffrey Scott Shapiro. [Source: University of Florida]Larry Silverstein, who recently took over the lease of the World Trade Center complex (see July 24, 2001), discusses possibly bringing down WTC Building 7 in a controlled demolition in a telephone conversation with his insurance carrier, according to a reporter who is at the WTC site this afternoon. [Fox News, 4/22/2010] WTC 7 is a 47-story office building located just north of the Twin Towers. The National Institute of Standards and Technology (NIST) will say it suffered some structural damage (see 10:28 a.m. September 11, 2001) when the North Tower collapsed (see 10:28 a.m. September 11, 2001) and it has fires on several floors (see (10:28 a.m.-5:20 p.m.) September 11, 2001). It will collapse at 5:20 p.m., apparently becoming the first tall building ever to come down primarily as a result of fire (see (5:20 p.m.) September 11, 2001). [National Institute of Standards and Technology, 11/2008, pp. xxxv-xxxvi ]Silverstein Allegedly Wants WTC 7 Demolished - Investigative reporter Jeffrey Scott Shapiro, who is at the scene of the attacks in New York, will later recall: “Shortly before [WTC 7] collapsed, several NYPD officers and Con Edison workers told me that Larry Silverstein… was on the phone with his insurance carrier to see if they would authorize the controlled demolition of the building, since its foundation was already unstable and expected to fall. A controlled demolition would have minimized the damage caused by the building’s imminent collapse and potentially save lives.” Shapiro will add: “Many law enforcement personnel, firefighters, and other journalists were aware of this possible option. There was no secret.” [Fox News, 4/22/2010] Preparing a large building for demolition usually takes weeks, or even months. This time is spent on operations such as wrapping concrete columns to ensure pieces do not fly off. [Baltimore Sun, 2/26/1995; PBS NOVA, 12/1996; Construction Equipment Guide, 2/24/2005]Discussion of Demolition Later Denied - Silverstein will later recall discussing WTC 7 over the phone with the commander of the New York Fire Department, and telling him, “We’ve had such terrible loss of life, maybe the smartest thing to do is pull it” (see After 12:00 Noon September 11, 2001), but a spokesman will subsequently claim that Silverstein was referring to withdrawing firefighters from the building, not bringing WTC 7 down with explosives. [US Department of State, 9/16/2005; BBC, 7/4/2008] At the end of a three-year investigation into the building’s collapse, NIST will say WTC 7 “did not collapse from explosives,” but critics will dispute this conclusion (see August 21, 2008). [Associated Press, 8/21/2008; New York Times, 8/21/2008]

Clay Johnson. [Source: National Institutes of Health]A number of senior government officials who left the White House or the Eisenhower Executive Office Building when these buildings were evacuated return to the White House and join other senior officials in the Presidential Emergency Operations Center (PEOC), the bunker below the East Wing. [Sewanee Today, 2/24/2003; Bridgeland, 2012, pp. 5; LBJ Presidential Library, 9/3/2013] The officials were among dozens of government employees who went to the office of DaimlerChrysler in Washington, DC, after they were evacuated from the White House or the Eisenhower Executive Office Building next to it (see (9:45 a.m.) September 11, 2001 and (9:45 a.m.) September 11, 2001). Anita McBride, the acting director of White House personnel, contacted the White House Situation Room and let officials there know who was with her at the DaimlerChrysler building, and arrangements were then made for a few senior officials to go back to the White House (see (Shortly After 9:45 a.m.) September 11, 2001). [Politico, 9/9/2011] These officials head from the DaimlerChrysler building to the White House around midday. [LBJ Presidential Library, 9/3/2013] They are escorted through downtown Washington by members of the Secret Service. [Lindsey, 2008, pp. 86; Crescent, 10/3/2011] The officials who go back to the White House include Nicholas Calio, assistant to the president for legislative affairs; Larry Lindsey, assistant to the president for economic policy; Albert Hawkins, secretary of Cabinet affairs; Clay Johnson, assistant to the president for presidential personnel; Tucker Eskew, director of the White House Office of Media Affairs; and Logan Walters, President Bush’s personal aide. [Draper, 2007, pp. 142; Crescent, 10/3/2011; Bridgeland, 2012, pp. 5] After arriving at the White House, the officials go to the PEOC, where they join Vice President Dick Cheney, members of the Cabinet, and other senior White House staffers. [Lindsey, 2008, pp. 86; Bridgeland, 2012, pp. 5]

Personnel from several agencies searching for evidence at the Pentagon. [Source: Federal Bureau of Investigation]Beginning shortly before midday on September 11, 2001, and continuing until September 12, the FBI conducts a careful search across the grounds of the Pentagon, looking for remnants of the aircraft that hit the building. [PBS, 9/12/2001; Washington Post, 9/12/2001; Goldberg et al., 2007, pp. 159] FBI Special Agent Tom O’Connor is in charge of the initial evidence recovery operation at the Pentagon. His first priority is to locate and gather all the airplane parts and other pieces of evidence from the lawn on the west side of the building. He sends out all available agents to conduct a grid search. The lawn is divided into quadrants, and then agents walk back and forth, sticking a small flag near any evidence they find, getting the evidence photographed in its place, and then scooping it into a bag. [Creed and Newman, 2008, pp. 180] Arlington police officers, military personnel, and others also participate in the search. [Goldberg et al., 2007, pp. 159] They also look for evidence across grass and roadways several hundred yards from the Pentagon. [PBS, 9/12/2001] Some pieces of the aircraft that hit the Pentagon are found nearly 1,000 feet away from the building, on the other side of Washington Boulevard. Thousands of tiny pieces of aluminum have also carried forward over the Pentagon, into its center courtyard. Other pieces of debris landed on its roof, along with body parts from at least one victim. [Creed and Newman, 2008, pp. 29] According to the Defense Department’s book about the Pentagon attack, the searchers find “many scraps and a few personal items widely scattered on the grass and heliport. Plane remnants varied from half-dollar size to a few feet long.” [Goldberg et al., 2007, pp. 159] Authors Patrick Creed and Rick Newman will describe: “Agents found what looked like a big Plexiglas windowpane on the lawn, which might have been part of an airplane window, except it was too big.… Somebody suggested it could be one of the blast-proof windows from the Pentagon, somehow blown 500 feet from the building.” [Creed and Newman, 2008, pp. 180]

John Bridgeland. [Source: White House]John Bridgeland, the director of the White House Domestic Policy Council, and two other government officials head to the Federal Emergency Management Agency (FEMA) headquarters in Washington, DC, where they discuss the government’s domestic response to the day’s terrorist attacks with FEMA officials. In the Presidential Emergency Operations Center (PEOC) below the White House, Bridgeland has been talking about the federal government’s domestic response to the attacks with Josh Bolten, the deputy White House chief of staff, and the two men have identified several questions that need to be answered. They want to know, in particular, how FEMA is responding. Bolten instructs Bridgeland to go to the White House Situation Room, grab Gary Edson, the deputy national security adviser, and then go with him to visit FEMA. Bridgeland and Edson are joined by Lisa Gordon-Hagerty, the director for combating terrorism on the National Security Council, and the three of them then head to FEMA headquarters. FEMA Is a 'Blur of Activity' - Joseph Allbaugh, the director of FEMA, is currently away from Washington, having been at a conference in Big Sky, Montana (see September 8-11, 2001). But when they arrive at the headquarters, Bridgeland, Edson, and Gordon-Hagerty find the FEMA response to the attacks is already under way and Allbaugh’s staff is “a blur of activity.” Their dozens of questions are answered in detail by FEMA officials, led by Liz DiGregorio, the agency’s chief of staff. FEMA Officials Describe Their Response to the Attacks - The FEMA officials, according to Bridgeland, say: “They had activated emergency operations to the highest level and had dispatched urban search and rescue teams, disaster medical teams, and disaster mortuary teams to New York and the Pentagon. They had deployed mobile emergency communications systems and were creating staging areas on the ground to manage the emergency response. They were also thinking ahead to what they should do to meet recovery needs—such as providing grants to first responders, public assistance grants, temporary housing, crisis counseling, help with funeral expenses, disaster unemployment assistance, and more.” The FEMA officials talk about using the US Army Corps of Engineers to help New York City remove debris, and they are considering ways of increasing the capacity of hospitals in New York. When the three White House officials leave FEMA headquarters, Bridgeland takes with him the “Emergency Declaration for the Release of Federal Aid to New York and Washington” for President Bush to sign. When they arrive back at the White House, Bridgeland gives this document to the staff secretary, who controls “all of the paper flow into the president.” [Bridgeland, 2012, pp. 6-8]

At some point during the afternoon of 9/11, WTC leaseholder Larry Silverstein receives a phone call from the Fire Department commander, where they discuss the state of Building 7 of the WTC complex. Silverstein will discuss this call in a PBS documentary broadcast in 2002, saying that he told the commander, “You know, we’ve had such terrible loss of life, maybe the smartest thing to do is pull it. And they made that decision to pull and then we watched the building collapse.” [PBS, 9/10/2002] Some people suggest that by “pull it” Silverstein meant the deliberate demolition of the building. But a spokesman for Silverstein states that he was expressing “his view that the most important thing was to protect the safety of those firefighters, including, if necessary, to have them withdraw from the building.” [US Department of State, 9/16/2005] Yet this claim is contradicted by some accounts, according to which firefighters decided early on not to attempt fighting the fires in WTC 7 (see After 10:28 a.m. September 11, 2001)(see (11:30 a.m.) September 11, 2001). According to Haaretz, “In the afternoon of September 11, the Fire Department informed him that the smaller 7 World Trade Center building, which he owned, was going to collapse.” [Ha'aretz, 11/21/2001] Building 7 eventually collapses at around 5:20 in the afternoon (see (5:20 p.m.) September 11, 2001).

Several of the hijackers have tickets to continue from the destinations of their 9/11 flights. However, they do not take the flights, as all air traffic has been grounded in the US (see (9:26 a.m.) September 11, 2001), and they are presumed to have died in the 9/11 attacks. Flight 77 hijackers Nawaf and Salem Alhazmi, and Flight 175 hijackers Fayez Ahmed Banihammad, Mohand Alshehri, and Hamza Alghamdi are to fly from Los Angeles to San Francisco. Flight 93 hijacker Ahmed Alhaznawi is to continue from San Francisco to San Diego, whereas Ziad Jarrah is to continue to Las Vegas. Alghamdi also has tickets for flights later in September (see September 20-29, 2001). [Federal Bureau of Investigation, 10/2001, pp. 233, 238, 242 246, 288 ]

At FAA headquarters in Washington, DC, David Canoles, the FAA’s manager of air traffic evaluations and investigations, and his staff begin coordinating the collection of forensic evidence that might clarify how the morning’s attacks unfolded. They coordinate the capture and copying of radar track data showing the paths of the four hijacked planes, and obtain air traffic control voice tapes from every facility that had spoken with these planes. FAA Assistant Investigations Manager Tony Mello and other employees will work for most of the afternoon, all night, and part of the following day, gathering data and coordinating with the FBI, Secret Service, Defense Department, White House, and National Transportation Safety Board, making sure these other agencies receive as much evidence as is available. Radar tracks are crudely plotted, showing the flight paths of the four jets, and voice tapes are transcribed. Having been stuck in Chicago when the attacks occurred, (see 8:30 a.m. September 11, 2001), Tony Ferrante, the manager of FAA investigations, will finally arrive at FAA headquarters at 5:00 a.m. on September 12. His first priority is “to ensure that the radar data and voice tapes from every location involved in the attack [are] put under lock and key as soon as possible,” presumably to be kept safe for any investigations. He looks at and listens to the relevant controller tapes, and begins constructing a detailed timeline of the four hijacked aircraft. Along with Tony Mello and others of his staff, Ferrante will spend several days working out the movements of the four planes. FAA radar experts Dan Diggins and Doug Gould will also spend days interpreting the radar tracks of the four planes, piecing together a detailed timeline of their actions from takeoff to crash. [Freni, 2003, pp. 74 and 76-77] The FAA will publish a fairly comprehensive chronology of the hijackings on September 17, though this will not be made public until September 2005. [Federal Aviation Administration, 9/17/2001 ; National Security Archive, 9/9/2005] Presently, it refers any media requests for flight patterns to Flight Explorer, a software company that makes charts of plane routes using information from the FAA’s radar system (see After 8:46 a.m. September 11, 2001). [Washington Post, 9/13/2001] The US military has also started doing its own reconstructions of the radar data for the hijacked aircraft (see (11:30 a.m.) September 11, 2001).

Los Angeles International Airport. [Source: Ric Francis/Associated Press]Los Angeles International Airport, the original destination of three of the aircraft hijacked in the morning’s terrorist attacks, is evacuated except for essential personnel. [Associated Press, 9/11/2001; CNN, 9/12/2001] Officials closed the airport at 9:25 a.m., but now police start evacuating it. For hours, heavily armed agents and bomb-sniffing dogs patrol the terminals. Dozens of Los Angeles Police Department officers and FBI agents search through the airport. A few areas are scrutinized with particular care, such as around a suspicious parcel in Terminal 4, where American Airlines flights usually arrive and take off. However, no bombs are found. [Los Angeles Times, 9/12/2001] While security is heightened at many US airports, the security precautions are particularly high at the Los Angeles and San Francisco airports (see 12:15 p.m. September 11, 2001), since these were the intended destinations of the four hijacked aircraft. [Associated Press, 9/11/2001; Los Angeles Times, 9/12/2001]

CIA Director Tenet tells Defense Secretary Rumsfeld about an intercepted phone call from earlier in the day at 9:53 a.m. An al-Qaeda operative talked of a fourth target just before Flight 93 crashed. Rumsfeld’s assistant Stephen Cambone dictates Rumsfeld’s thoughts the time, and the notes taken will later be leaked to CBS News. According to CBS, “Rumsfeld felt it was ‘vague,’ that it ‘might not mean something,’ and that there was ‘no good basis for hanging hat.’ In other words, the evidence was not clear-cut enough to justify military action against bin Laden.” [CBS News, 9/4/2002] A couple of hours later, Rumsfeld will use this information to begin arguing that Iraq should be attacked, despite the lack of verified ties between al-Qaeda and Iraq (see (2:40 p.m.) September 11, 2001).

President Bush is taken to the headquarters of the 8th Air Force at Barksdale Air Force Base, Louisiana, from where he calls government officials in New York and Washington, DC, prepares and records a speech to the nation, and watches television coverage of the terrorist attacks. [Salon, 9/11/2001; Associated Press, 10/2/2001; American History, 10/2006 ] After landing at Barksdale (see 11:45 a.m. September 11, 2001), Bush was initially driven to a conference center on the base, where he made a brief phone call (see (11:55 a.m.) September 11, 2001). [USA Today, 9/11/2001; Newseum et al., 2002, pp. 164]Bush Driven to 8th Air Force Headquarters - Bush emerges from there at 12:11 p.m. accompanied by his senior adviser, Karl Rove, his chief of staff, Andrew Card, his military aide, some other aides, and several Secret Service agents. [Sammon, 2002, pp. 112; American History, 10/2006 ] He is then driven to “Building 245” on the base—the headquarters of the 8th Air Force—in a small motorcade that also includes the pool of reporters who have been traveling with him on Air Force One. Inside the building, they all can see a sheet of paper that has been taped to a door, with words written in large black type, “Defcon Delta”—the highest possible state of military alert. [USA Today, 9/11/2001; Sammon, 2002, pp. 112] Bush and his staff go to the office of Lieutenant General Thomas Keck, the commander of the 8th Air Force, where they get to work responding to the attacks. Bush Watches TV, Makes Phone Calls - Bush watches the latest developments on a television in Keck’s office. He sees for the first time the footage, shown on CNN, of the World Trade Center towers collapsing. He tells Keck, “I don’t know who this is, but we’re going to find out and we’re going to go after them, and we’re not just going to slap them on the wrist.” There is a secure phone in Keck’s office, and Bush uses it to talk with Vice President Dick Cheney at the White House (see (12:58 p.m.-1:25 p.m.) September 11, 2001), Defense Secretary Donald Rumsfeld at the Pentagon (see 1:02 p.m. September 11, 2001), and White House counselor Karen Hughes, who is also back in Washington. He also talks over the secure phone with New York City Mayor Rudolph Giuliani, New York Governor George Pataki, and New York Senator Charles Schumer. [Associated Press, 10/2/2001; Daily Telegraph, 12/16/2001; American History, 10/2006 ]Bush Prepares Speech to the Nation - Bush and Card together draft a speech to the nation that the president is going to record at the base, according to the New Orleans Times-Picayune. [Times-Picayune, 9/8/2002] However, according to journalist and author Bill Sammon, the speech is drafted by Bush’s press secretary, Ari Fleischer, who is with the president at Barksdale, and edited by Hughes, back in Washington. [Sammon, 2002, pp. 113] Once the speech is ready, Keck escorts Bush to the building’s conference room to be filmed delivering it. [American History, 10/2006 ] The reporters traveling on Air Force One go to the conference room after entering the 8th Air Force headquarters building, and are there when Bush records his speech at 12:36 p.m. (see 12:36 p.m. September 11, 2001). [USA Today, 9/11/2001]Bush Informed of Intelligence about Attacks - Keck remains at Bush’s side for the entire time the president is in the 8th Air Force headquarters building. He works intently, monitoring base security and keeping up to date with the latest information from the 8th Air Force Command. He and his team keep Bush and his aides informed about the intelligence coming in via Air Force channels about the morning’s attacks and ongoing events. After nearly two hours at Barksdale, Bush and his entourage prepare to leave the base. Keck will accompany the president as he is driven back to Air Force One. [American History, 10/2006 ]

The Navy Annex, located next to the Virginia State Police Barracks. [Source: Arlington County After-Action Report]The FBI establishes a command post for its response to the Pentagon attack at the Virginia State Police Barracks, overlooking the Pentagon. [Fire Engineering, 11/2002] Around midday, Assistant Special Agent in Charge Robert Blecksmith arrived at the Pentagon and took over from Special Agent Chris Combs as the FBI’s on scene commander. He had quickly decided that the area around the Arlington County Fire Department’s incident command post by the Pentagon was too crowded and lacked support facilities. He therefore decides it will be safer for the FBI to carry out its operations at the Virginia State Police Barracks, located next to the Navy Annex, a few hundred yards from the Pentagon. Along with Combs, Blecksmith establishes the FBI’s command post there, and starts moving the FBI up to it. The two men will spend most of the afternoon at the barracks, where they work on establishing a Joint Operations Center (JOC) at nearby Fort Myer. [US Department of Health and Human Services, 7/2002, pp. A23 and C50; Creed and Newman, 2008, pp. 178] The JOC will open early the following morning (see September 12, 2001). [Goldberg et al., 2007, pp. 161]

Due to the chaos and gridlock resulting from the morning’s attacks, the FBI is hampered in mobilizing its investigative operation at the Pentagon. Because the Pentagon is a crime scene, it is the FBI’s job to gather and document every piece of evidence there. [Creed and Newman, 2008, pp. 177] Special Agent Chris Combs, the FBI’s representative at the crash site, has been setting up the FBI operation since arriving at 9:49 a.m. [US Department of Health and Human Services, 7/2002, pp. A20 and 1-1; Creed and Newman, 2008, pp. 178] Since before 10:00 a.m., the bureau’s evidence recovery team has been arriving. But although every available agent has been paged, many are stuck in traffic, and it will take several hours before the entire FBI contingent makes it to the Pentagon. The FBI also has a fleet of sophisticated command vehicles and helicopters, plus other specialized equipment. But even though the crash site is within the “FBI’s backyard,” according to authors Patrick Creed and Rick Newman, by around 12:15 p.m. none of this has arrived yet. The bureau’s rapid-deployment gear, which includes everything needed to gather and document evidence, is stored in a warehouse in Washington, DC. But with traffic in the region at a standstill, it is almost impossible to get this through the streets to the Pentagon. Chris Combs asks his boss at the FBI’s Washington field office if any helicopters are available to get equipment to the Pentagon quickly. But several choppers at the FBI facility in Quantico, just 30 miles south of the Pentagon, are reserved for specific duties during government emergencies and are currently locked down. And according to Creed and Newman, other government helicopters the bureau relies upon for backup are tied up, though what they are being used for is unstated. [US Department of Health and Human Services, 7/2002, pp. A22; Creed and Newman, 2008, pp. 177-179] Furthermore, NBC News has reported that the FBI’s top teams have been away from Washington for the last two days for a major training exercise in California (see 10:03 a.m. September 11, 2001). This means about 50 personnel, plus helicopters and equipment, are currently out of place and unavailable. [NBC 4, 9/11/2001]

Garrett McKenzie. [Source: Rudi Williams]Photographers who are taking pictures at the Pentagon, to document the scene of the attack there in as close as possible to its original state, are told to limit what evidence they photograph. FBI Special Agent Tom O’Connor—who is in charge of the initial evidence recovery operation at the Pentagon—and his superiors have put out the word that it is unnecessary to document every piece of the airplane. This is because, reportedly, “the smaller fragments didn’t prove anything, except that there was an airplane there, which was obvious enough from other evidence.” FBI Special Agent Garrett McKenzie, who is coordinating the effort to photograph evidence at the Pentagon, pulls together a dozen photographers for a briefing. He instructs them: “We don’t need to photograph all the plane parts, only unique airplane parts or something specific. Like the pilot’s yoke, or anything with part of a serial number on it. If we have to prove what kind of plane this was, the serial numbers will be what we need.” [Creed and Newman, 2008, pp. 181-183]

Counterterrorism “tsar” Richard Clarke, who is in the White House Situation Room, is informed that Vice President Dick Cheney wants him to come down to the Presidential Emergency Operations Center (PEOC), located below the East Wing of the White House. Clarke heads down and, after being admitted by Cheney’s security detail, enters the PEOC. In addition to the vice president and his wife Lynne Cheney, the PEOC contains National Security Adviser Condoleezza Rice, political adviser Mary Matalin, Cheney’s chief of staff I. Lewis “Scooter” Libby, deputy White House chief of staff Josh Bolten, and White House counselor Karen Hughes. Clarke can see the White House Situation on a screen. But Army Major Mike Fenzel, who is also in the PEOC, complains to him, “I can’t hear the crisis conference [that Clarke has been leading] because Mrs. Cheney keeps turning down the volume on you so she can hear CNN… and the vice president keeps hanging up the open line to you.” Clarke later describes that Lynne Cheney is, like her husband, “a right-wing ideologue,” and is offering her advice and opinions while in the PEOC. When Clarke asks the vice president if he needs anything, Cheney replies, “The [communications] in this place are terrible.” His calls to President Bush keep getting broken off. By the time Clarke heads back upstairs to the Situation Room, it is 12:30 p.m. [Clarke, 2004, pp. 17-19]

Secretary of State Colin Powell learned of the attacks on the US while away in Peru, Lima (see (9:30 a.m.-12:30 p.m.) September 11, 2001). During his seven-hour flight back to Washington, he is frustrated at being unable to communicate with other senior government leaders. In a March 2002 speech at the State Department, Powell will recall, “I never felt more useless in my life than on the morning of the 11th of September. Phones [were] gone because of what happened here and what happened to the [communications] system here in Washington. They couldn’t get a phone line through. I was able to get some radio communications—two radio spots on the way back—but for most of that seven-hour period, I could not tell what was going on here in my capital, and I’m the secretary of state!” [Telecom News, 2002, pp. 4-5 ; Verton, 2003, pp. 149-150] Powell is able to talk by radio with Deputy Secretary of State Richard Armitage. But, according to journalist Bob Woodward, any “real talk” between them “was hopeless.” [Woodward, 2002, pp. 10] Yet, in a 7:40 p.m. press briefing, State Department Deputy Spokesman Philip Reeker will claim that Powell “has been kept in the loop and informed all day.” [US Department of State, 9/11/2001]

Deena Burnett is visited at her home in San Ramon, California, by three FBI agents, and questioned about the calls she received from her husband, Tom Burnett, who was a passenger on Flight 93. Deena has now learned of the plane crashing in Pennsylvania, and a police officer staying with her informed her that this was her husband’s plane. The FBI agents spend over an hour with Deena, asking her about her husband and what he’d said in his four calls from Flight 93. [Burnett and Giombetti, 2006, pp. 71-72 and 74-75] She describes to them how Tom called her using his cell phone and told her his flight had been hijacked. In his final call he’d described how a group of the passengers was going to “do something.” She says her husband was a former college football player and very intelligent, so if he’d concluded he was going to die, he would have taken action. [Federal Bureau of Investigation, 9/11/2001 ] Deena remembers that she’d taken notes, writing down the details of her husband’s calls. But she does not want the agents to have these, saying, “You wouldn’t be able to read it anyway.” They do not take the notes with them when they leave. They will return later in the day and tell Deena specifically not to say anything to anyone—especially the media—about her cell phone conversations with her husband, because it is part of their investigation. [Burnett and Giombetti, 2006, pp. 75 and 81]

President Bush records a speech at Barksdale Air Force Base. [Source: Win McNamee / Reuters]President Bush delivers a short speech to the nation in a windowless conference room at Barksdale Air Force Base, Louisiana, which is recorded and will be broadcast on television about half an hour later. [Time, 9/14/2001; Sammon, 2002, pp. 113-117] Since arriving at Barksdale (see 11:45 a.m. September 11, 2001), Bush has been spending time in the office of Lieutenant General Thomas Keck, the commander of the 8th Air Force (see (12:11 p.m.-1:20 p.m.) September 11, 2001). [American History, 10/2006 ] Bush will later recall that by 12:30 p.m., “it had been almost three hours since I had spoken to the country” (see 9:30 a.m. September 11, 2001) and he is “worried people would get the impression that the government was disengaged.” [Bush, 2010, pp. 133]Bush Taken to Conference Room to Record Statement - A short statement to the nation has therefore been prepared for Bush to deliver. Keck escorts the president from his office to the conference room in the 8th Air Force headquarters building to record it. Bush is also accompanied to the room by his chief of staff, Andrew Card, his senior adviser, Karl Rove, his communications director, Dan Bartlett, his press secretary Ari Fleischer, and several Secret Service agents. [Sammon, 2002, pp. 113; American History, 10/2006 ] A hurried attempt has been made to prepare the room for the president’s speech. [9/11 Commission, 7/24/2004, pp. 325] Airmen have arranged three US flags behind the wooden lectern behind which Bush will speak, and have tried to add some lighting to brighten up the dark room. The reporters who have been traveling with the president on Air Force One went to the conference room after entering the 8th Air Force headquarters building, and are assembled there when Bush comes in. [USA Today, 9/11/2001; American History, 10/2006 ]Tape of Speech Taken to Satellite Truck to Be Broadcast - Bush delivers his 219-word speech in precisely two minutes. [USA Today, 9/11/2001; Woodward, 2002, pp. 19] After doing so, he leaves the room without acknowledging, or taking any questions from, the reporters in the room. [USA Today, 9/11/2001; Newseum et al., 2002, pp. 165] Keck, who stays to watch Bush deliver the speech, then escorts the president back to his office. [American History, 10/2006 ] Master Sergeant Rich Del Haya, the officer in charge of the 8th Air Force public affairs office, is then called to the 8th Air Force headquarters building to collect the videotape of the speech. He runs out of the building with it, accompanied by a CBS network producer and reporter, and drives toward the base’s far north entrance. Gate officials contact a state trooper outside the base, who escorts the three to a satellite truck of the local CBS affiliate. [Times-Picayune, 9/8/2002] The recording of the president’s speech will be broadcast from the satellite truck at 1:04 p.m. (see 1:04 p.m. September 11, 2001). [Sammon, 2002, pp. 117]

President Bush spends most of his time at Barksdale Air Force Base arguing on the phone with Vice President Dick Cheney and others over where he should go next. The media are now starting to ask about the president’s whereabouts, and why he has not returned to Washington. “A few minutes before 1 p.m.,” Bush agrees to fly to Nebraska. As earlier, there are rumors of a “credible terrorist threat” to Air Force One that are said to prevent his return to Washington. [Daily Telegraph, 12/16/2001] In addition, there are reports of other unaccounted for planes that are seen as possible threats: two international flights and two domestic ones. A senior administration official will later comment, “That’s a potential of four missiles in the air, and we were concerned that if Air Force One landed in a predictable place, one of those planes could hit it on the ground.” [New York Times, 9/16/2001] At 1:25, Bush speaks with his chief of staff Andrew Card and the head of the Secret Service detail. He tells them: “I want to go back home ASAP. I don’t want whoever this is holding me outside of Washington.” But the Secret Service agent replies, “Our people say it’s too unsteady still,” and Card adds, “The right thing is to let the dust settle.” Bush acquiesces. [Sammon, 2002, pp. 119] In a book about the Secret Service, author Philip Melanson will later comment on the president’s failure to promptly return to Washington: “If the president appeared less than resolute at any point… it was the fault of agents who were overzealous in their desire to protect him, administration sources have offered.” Yet, “The Service, whose first duty that day or any other day is to protect the president, has never publicly pointed out that Bush could have overruled them at any time and ordered Air Force One to Washington, DC.” [Melanson, 2002, pp. 326]

Attorney General John Ashcroft arrives at the FBI’s Strategic Information and Operations Center (SIOC), located on the fifth floor of its Washington, DC, headquarters. [CNN, 11/20/1998; 9/11 Commission, 12/17/2003 ; Ashcroft, 2006, pp. 120] Ashcroft has returned to Washington after his scheduled engagement in Milwaukee had to be aborted due to the terrorist attacks (see Shortly After 9:03 a.m. September 11, 2001). [Newsweek, 9/24/2001; Newsweek, 3/10/2003]Ashcroft Heads to SIOC instead of Remote, Classified Site - After his plane landed at Reagan National Airport (see (12:00 p.m.) September 11, 2001), Ashcroft was advised by National Security Adviser Condoleezza Rice to head to the remote, classified site, where other Justice Department personnel had gone. But because the roads were clogged with traffic, at the recommendation of Deputy Attorney General Larry Thompson, Ashcroft and his deputy chief of staff, David Israelite, turned around and headed instead toward the SIOC. While on his way to the SIOC, Ashcroft ordered that senior Justice Department officials like Thompson, who was at the remote, classified site, meet him at the center. Ashcroft will later estimate that he arrives at the SIOC sometime between 1:00 p.m. and 2:00 p.m. [9/11 Commission, 12/17/2003 ; Ashcroft, 2006, pp. 118-120]Sophisticated Command Center Can Manage Multiple Crises - The FBI’s new, upgraded SIOC officially opened in November 1998. [CNN, 11/20/1998; Federal Bureau of Investigation, 1/18/2004] The windowless, high-tech command center is 30,000 square feet in size. [Ashcroft, 2006, pp. 120] It can seat 380 people, includes 20 rooms to support its operations, and is equipped with sophisticated computers and communications equipment. It functions as a 24-hour watch post, a crisis management center, and an information processing center. It is capable of handling up to five crises at once. [CNN, 11/20/1998; Federal Bureau of Investigation, 1/18/2004] The SIOC was operational “[w]ithin minutes” of the terrorist attacks in New York and Washington, according to the FBI, and provides “analytical, logistical, and administrative support” for the FBI’s teams on the ground in New York, Pennsylvania, and at the Pentagon. [Federal Bureau of Investigation, 2003] Ashcroft will remain at the SIOC throughout the day, along with most of the FBI and Justice Department’s top officials (see (2:00 p.m.-8:30 p.m.) September 11, 2001). [Los Angeles Times, 9/12/2001; Ashcroft, 2006, pp. 129]

The FBI interviews Eric Gill, a security guard at Dulles Airport who may have encountered some of the 9/11 hijackers attempting to access aircraft the night before 9/11 (see Around 8:15 p.m. September 10, 2001). Gill tells the FBI his story, but the FBI fails to show him a video it has found of the hijackers passing through an airport security checkpoint on 9/11, even though it is shown to all his colleagues, except the partner he was on duty with when he saw the hijackers. The FBI also obtains video of two of the hijackers, Khalid Almihdhar and Salem Alhazmi, at Dulles on the day he says he saw another two of them, Nawaf Alhazmi and Marwan Alshehhi, but does not show this video to him and this video will not be publicly mentioned until 2008. It is unclear what the FBI does with logs for a door through which Gill says the hijackers would have passed, but they are not shown to Gill. Two days later, the FBI shows him poor quality photocopied pictures of the hijackers and Gill identifies two of them as the people he saw on September 10, but the FBI then loses interest in him, as they think one of the men he identifies hijacked a plane from Boston, not Dulles. Another man who may have seen the hijackers the night before 9/11, Khalid Mahmoud, is taken away by the INS and does not return, presumably because he has been deported. Gill will speak to a 9/11 Commission staffer on the telephone about 18 months later, but nothing will come of this. [Federal Bureau of Investigation, 10/2001, pp. 281 ; Trento and Trento, 2006, pp. 38-40, 43-5]

At around 9:30 p.m., Afghanistan time (1:00 p.m., New York time), Taliban Foreign Minister Mullah Wakil Ahmed Muttawakil holds a press conference in Kabul, Afghanistan, and claims that the 9/11 attacks did not originate from Afghanistan. He reads a statement by Taliban leader Mullah Omar, which claims that Osama bin Laden also was not involved: “This type of terrorism is too great for one man,” the statement says. [New Yorker, 6/10/2002]

Members of President Bush’s staff decide to remove any nonessential passengers traveling with the president on Air Force One when it leaves Barksdale Air Force Base, Louisiana, and determine that they will leave behind some congressmen, numerous White House staffers, and most of the journalists that have been accompanying them. [Sarasota Magazine, 9/19/2001; Sammon, 2002, pp. 118; Fleischer, 2005, pp. 145; Rove, 2010, pp. 259]Reporters Traveling with President Reduced to Five - While the president’s staffers are preparing to leave Barksdale, Bush’s chief of staff Andrew Card pulls White House press secretary Ari Fleischer aside and tells him they need to reduce the number of people flying on the president’s plane. Usually, when the president flies, numerous personnel get to his destination ahead of him to prepare for his arrival, but at the present time, Bush’s support team is limited to those already on Air Force One. “Given the heightened sense of security,” Fleischer will later recall, “the Secret Service didn’t want the president to wait for the normal entourage to board the makeshift motorcade that would be assembled upon landing.” Card says the traveling White House staff is going to be reduced and the members of Congress on board will also be left behind at Barksdale, and he tells Fleischer to decrease the number of reporters flying with the president. Card wants the pool of reporters reduced from the current 13 to three, but agrees to Fleischer’s request to make it five. Fleischer decides the reporters that remain with them will be Ann Compton of ABC Radio, Sonya Ross of the Associated Press, Associated Press photographer Doug Mills, and a CBS cameraman and soundman. [Fleischer, 2005, pp. 145-146] White House assistant press secretary Gordon Johndroe passes on the bad news to the reporters. While they are waiting on a bus to be driven back to Air Force One, he comes on board and tells them there will only be five seats on the president’s plane for the media. [USA Today, 9/11/2001]Reporters Angry at Being Left Behind - The reporters and nonessential personnel remaining at Barksdale Air Force Base will be standing on the tarmac and watching as Air Force One takes off from there, heading for its next destination (see 1:37 p.m. September 11, 2001). [National Journal, 5/3/2011] Some of the reporters will be angry at being left behind. As the president and his entourage are approaching the plane, Reuters correspondent Steve Holland will shout out to Fleischer, “Ari, what about us?” Another angry reporter will call out, “Who’s in charge here, the military or the civilians?” [White House, 8/8/2002; Fleischer, 2005, pp. 146]'Skeleton Crew' Remaining on Air Force One - As well as the eight reporters, others removed from the plane include Representatives Adam Putnam (R-FL) and Dan Miller (R-FL), Bush’s senior education adviser Sandy Kress, Bush’s personal aide Blake Gottesman, and several Secret Service agents. [USA Today, 9/11/2001; Sarasota Magazine, 9/19/2001] Fleischer will recall that after the nonessential passengers have been left behind, those who continue on Air Force One are just “a skeleton crew.” [White House, 8/8/2002] Those remaining at Barksdale will be escorted to a building and stay there until another plane flies them from the base back to Washington, DC, later in the afternoon (see (3:30 p.m.) September 11, 2001). [Sarasota Magazine, 9/19/2001]

GTE customer service supervisor Lisa Jefferson had spoken with Flight 93 passenger Todd Beamer for 13 minutes before his plane crashed (see 9:45 a.m.-9:58 a.m. September 11, 2001). Before heading home from work at 1 p.m., she is questioned by phone by three FBI agents, who asked her scores of questions about her conversation with Beamer. Later in the afternoon, an FBI agent phones her at home. He provides her with several numbers to call, should she remember further details about her conversation with Beamer. He also tells her to maintain secrecy about the call. Jefferson later describes, “In fact, he stressed the importance of keeping the matter under wraps.” [Jefferson and Middlebrooks, 2006, pp. 61-62 and 69] It is not until three days later that the FBI first releases information on the call, and that Beamer’s wife learns of it (see September 14, 2001). [Beamer and Abraham, 2002, pp. 185-186] It is unclear why the FBI wants it kept secret until then. Phone calls made by several other passengers from Flight 93 will be reported within a day of the attacks. [Associated Press, 9/11/2001; San Francisco Chronicle, 9/12/2001; Washington Post, 9/12/2001]

From Barksdale Air Force Base, President Bush speaks with Defense Secretary Donald Rumsfeld. Rumsfeld informs the president that it had been an American Airlines plane that hit the Pentagon. Previously, there had been a question as to whether it was hit by a smaller plane or a helicopter. [New Yorker, 9/25/2001; Daily Telegraph, 12/16/2001; Sammon, 2002, pp. 116] Rumsfeld also tells Bush, “This is not a criminal action. This is war.” Washington Times reporter Rowan Scarborough later reflects, “Rumsfeld’s instant declaration of war… took America from the Clinton administration’s view that terrorism was a criminal matter to the Bush administration’s view that terrorism was a global enemy to be destroyed.” [Washington Times, 2/23/2004] Bush reportedly tells Rumsfeld that there will “be a counterattack and that the military [will] not be hamstrung by politics the way it had been in Vietnam.” He says to Rumsfeld, “It’s a day of national tragedy and we’ll clean up the mess. And then the ball will be in your court and [incoming chairman of the Joint Chiefs of Staff] Dick Myers’s court to respond.” [Sammon, 2002, pp. 116]

President Bush announces that the US military has been put on high alert worldwide. [CNN, 9/12/2001; Associated Press, 8/21/2002] Apparently, this occurs in a televised speech that was actually recorded half an hour earlier.

A short pre-recorded statement is broadcast on television, in which President Bush tells the nation that all appropriate security measures are being taken, and he assures people that “the United States will hunt down and punish those responsible for these cowardly acts.” [CNN, 9/12/2001; Sammon, 2002, pp. 117] The 219-word statement, lasting two minutes, was recorded about half an hour ago in a conference room at Barksdale Air Force Base, Louisiana (see 12:36 p.m. September 11, 2001). [USA Today, 9/11/2001; Woodward, 2002, pp. 19]Bush Says US Will Find and Punish Terrorists - Bush begins: “Freedom itself was attacked this morning by faceless cowards. And freedom will be defended.” He continues: “Make no mistake: The United States will hunt down and punish those responsible for these cowardly acts.” He reassures the public that he has been in contact with his colleagues in Washington, DC, and they “have taken all appropriate security precautions to protect the American people. Our military at home and around the world is on high alert status, and we have taken the necessary security precautions to continue the functions of your government.” He says, “[W]e will do whatever is necessary to protect America and Americans.” He concludes his statement, saying: “The resolve of our great nation is being tested. But make no mistake: We will show the world that we will pass this test. God bless.” [CNN, 9/11/2001; White House, 9/11/2001]Bush Remains at Base after Speech Is Broadcast - After the president’s statement was recorded, Rich Del Haya, a military public relations officer at Barksdale, brought the videotape of it to a TV satellite truck outside the base. A technician there put the tape into a deck to be broadcast. However, the uplink failed twice. Finally, the third broadcast goes out to American TV screens. TV anchors emphasize that the president’s remarks are recorded, not live. “The implication,” journalist and author Bill Sammon will later write, “was that the White House had purposely delayed the airing of the tape in order to get a head start on the president’s next secret destination.” [Sammon, 2002, pp. 117; Times-Picayune, 9/8/2002] The 9/11 Commission Report will similarly state that “for security reasons,” Bush’s statement “was taped and not broadcast live.” [9/11 Commission, 7/24/2004, pp. 325] But according to Sammon: “[T]he tape delay had been a function of mere logistics—there were no cables available at Barksdale for a live feed on such short notice. In fact, Bush remained at Barksdale more than half an hour after his taped speech was aired.” [Sammon, 2002, pp. 117]Bush's Delivery of Statement Is 'Not Reassuring' - Some commentators will later be critical of Bush’s performance in delivering his statement. Washington Post reporter Bob Woodward will write: “The president’s eyes were red-rimmed when he walked in. His performance was not reassuring. He spoke haltingly, mispronouncing several words as he looked down at his notes.” [Woodward, 2002, pp. 19] Howard Fineman of Newsweek will call the speech “the low point” in the president’s war on terrorism. [Sammon, 2002, pp. 116] Bush will comment that the “sentiment” of his speech “was right, but the setting—a sterile conference room at a military base in Louisiana—did not inspire much confidence.” [Bush, 2010, pp. 133]

Logan Walters. [Source: SCF Partners]While he is at Barksdale Air Force Base in Louisiana, President Bush receives an intelligence report from the US Strategic Command (Stratcom), informing him that a high-speed object is heading for his ranch in Crawford, Texas. It is already more than 45 minutes since US airspace had been cleared of all aircraft except military and emergency flights (see 12:16 p.m. September 11, 2001). Bush orders an underling to notify everyone at the ranch about this. [New Yorker, 9/25/2001; Sammon, 2002, pp. 117; CBS News, 9/11/2002] In the White House Situation Room, they are also informed of the rogue aircraft. Logan Walters, who is Bush’s personal aide, calls the ranch’s caretaker and tells him, “Get as far away from there as you can.” Senior national security official Franklin Miller then receives a phone call informing him that a combat air patrol (CAP) has been established over the ranch. [Draper, 2007, pp. 142] (A CAP is an aircraft patrol with the purpose of intercepting and destroying hostile aircraft before they reach their targets. [US Department of Defense, 4/12/2001] ) Miller heads to the Presidential Emergency Operations Center (PEOC) below the White House to ask Deputy National Security Adviser Stephen Hadley about the CAP. Both men agree that it seems unnecessarily excessive. When Miller returns to the Situation Room, he sets about calling off the CAP, but finds that it wasn’t even established to begin with, and that, furthermore, the report of a rogue aircraft was a false alarm. [Draper, 2007, pp. 143] A threat to Air Force One had allegedly been received earlier on (see (10:32 a.m.) September 11, 2001), but this too is later deemed to have been a false alarm. [9/11 Commission, 7/24/2004, pp. 554]

Anchorage Air Route Traffic Control Center. [Source: FAA]The pilots of a Korean Airlines passenger jet that is due to land in the US and is considered a possible hijacking, switch their plane’s transponder to transmit the code signaling a hijacking, even though the plane has not been hijacked. [Spencer, 2008, pp. 277-278] Korean Airlines Flight 85 is a Boeing 747 bound from Seoul, South Korea, to New York, and which is currently heading for a refueling stop in Anchorage, Alaska. For reasons that are unclear, the plane’s pilots included the code signaling a hijacking in a text message they sent to their airline at 11:08 a.m. The FAA was notified of this and alerted controllers at its Anchorage Center to the suspicious flight (see (Shortly Before 12:00 p.m.) September 11, 2001). The FAA also alerted NORAD, which launched fighter jets to follow the aircraft (see (12:00 p.m.) September 11, 2001). [Anchorage Daily News, 9/29/2001; USA Today, 8/12/2002; Spencer, 2008, pp. 257]Pilots Send Signal Indicating a Hijacking - Flight 85 entered the Anchorage Center’s airspace at around 1:00 p.m. The air traffic controller there who is handling the flight queried the pilots to determine whether their plane had been hijacked. He used a code word when speaking to them, as a way of covertly asking if the plane was hijacked, in case the crew was unable to speak openly over the radio. However the pilots offered no reassurance that their plane was secure. Instead, at 1:24 p.m., they switch the plane’s transponder (a device that sends information about an aircraft to controllers’ radar screens) to “7500”: the universal code that means a plane has been hijacked. This action sets off “a frenzy of activity,” according to USA Today. Within minutes, Alaska’s governor orders the evacuation of the Trans-Alaska Pipeline, as well as the evacuation of federal buildings and all large hotels in Anchorage. FAA Wants Flight to Remain on Current Course - However, officials at the FAA’s Command Center in Herndon, Virginia, are unconvinced that Flight 85 has been hijacked, and advise the Anchorage Center controllers not to redirect it. The Command Center is in contact with Korean Airlines headquarters, which is emphatically stating it has received no indication that Flight 85 is in trouble. Ben Sliney, the national operations manager at the Command Center, urges the Anchorage Center controllers to keep seeking clarification from Flight 85’s pilots about the status of their aircraft. [USA Today, 8/12/2002; Spencer, 2008, pp. 277-278] But NORAD will instruct the controllers to direct the plane away from Anchorage (see (Shortly After 1:24 p.m.) September 11, 2001). [Anchorage Daily News, 9/8/2002; Spencer, 2008, pp. 278] Flight 85 will continue transmitting the hijack code from its transponder until it lands in Canada at 2:54 p.m. (see 2:54 p.m. September 11, 2001). Only then will officials be able to confirm that the flight has not been hijacked (see September 12, 2001). Reason for False Alarm Unclear - No clear explanation will be given as to why the pilots of Flight 85 switch their transponder to the hijacking code. In August 2002, USA Today will state: “To this day, no one is certain why the pilots issued the alert.… The Korean pilots may have misinterpreted the controller’s comments as an order to reset the transponder.” [USA Today, 8/12/2002; Spencer, 2008, pp. 278-279] Korean Airlines officials will say the pilot of Flight 85 believed that controllers at the Anchorage Center were directing him to send out the hijack signal. Administrator Michael Lim will say: “Our captain was following their instruction. They even told the captain to transmit code 7500, hijack code. Our captain, who realized how serious it is, they were just following instructions.” However, the airline will refuse to make available a tape recording of conversations between the pilot and its officials on the ground in Anchorage. [Anchorage Daily News, 9/29/2001]

The commander of the Alaskan NORAD Region (ANR) orders air traffic controllers to redirect a Korean Airlines passenger jet that is mistakenly suspected of being hijacked, and warns that he will have the aircraft shot down if it refuses to change course. [Spencer, 2008, pp. 278]Korean Jet Indicating Hijacking - Korean Airlines Flight 85 is a Boeing 747 heading to New York, and which is currently due to land in Anchorage, Alaska, for a refueling stop. Although Flight 85 has not been hijacked, its pilots have given indications that the plane has been hijacked (see (Shortly Before 12:00 p.m.) September 11, 2001 and 1:24 p.m. September 11, 2001). [USA Today, 8/12/2002] NORAD has been alerted, and Lieutenant General Norton Schwartz, the ANR commander, has ordered fighter jets to take off and follow the aircraft (see (12:00 p.m.) September 11, 2001). [Anchorage Daily News, 9/29/2001; Spencer, 2008, pp. 257]Commander Threatens Shootdown - While the FAA wants Flight 85 to remain on its current course, ANR wants it redirected. Controllers at the FAA’s Anchorage Center repeatedly query the pilots, yet they give no reassurance that their plane has not been hijacked. Therefore, Schwartz decides he has had enough. He orders the Anchorage Center controllers to turn the aircraft, and says that if it refuses to divert and remains on its current course, he will have it shot down. [USA Today, 8/12/2002; Spencer, 2008, pp. 278] At some point, presumably around this time, Canadian Prime Minister Jean Chrétien is contacted and gives his authorization for Flight 85 to be shot down if necessary (see (Shortly After 1:30 p.m.) September 11, 2001). [Globe and Mail, 9/12/2002]Plane Redirected to Remote Airport - Following Schwartz’s order, a controller instructs Flight 85 to head about 100 miles north of Anchorage, fly east, and then turn southeast for Yakutat, a fairly remote airport with a runway long enough to land the 747. As requested, the plane changes course, which shows those on the ground that its pilot is still in control. NORAD Decides to Land Plane in Canada - However, weather conditions in Yakutat are deteriorating, and it is unclear whether that airport’s navigational aids and on-board maps are adequate to guide the plane over the risky mountainous terrain. Furthermore, FAA controllers discover that Flight 85 has less than an hour’s worth of fuel remaining. ANR personnel brainstorm over what to do, and decide to have the plane land at Whitehorse Airport in Canada’s Yukon Territory. Schwartz contacts the Canadian authorities and they agree to this. [Alaska Legislature. Joint Senate and House Armed Services Committee, 2/5/2002; Anchorage Daily News, 9/8/2002] Escorted by the fighter jets, Flight 85 will head to Whitehorse Airport and land there at 2:54 p.m. (see 2:54 p.m. September 11, 2001). [Spencer, 2008, pp. 278]

The Royal Canadian Mounted Police (RCMP) in Whitehorse, Yukon Territory, Canada, receives conflicting information from the military and other government agencies regarding a Korean Airlines passenger jet that is mistakenly considered hijacked and has been instructed to land at Whitehorse Airport. [Yukon Government, 11/13/2001, pp. 14-16, 35-36 ; Spencer, 2008, pp. 277-278]Plane Redirected to Whitehorse - Korean Airlines Flight 85, a Boeing 747, was due to land in Anchorage, Alaska, for a refueling stop. The plane has not been hijacked, but its pilots have given indications that it is hijacked (see (Shortly Before 12:00 p.m.) September 11, 2001 and 1:24 p.m. September 11, 2001). Because Flight 85 has less than an hour’s worth of fuel remaining, it is agreed that the plane should land at Whitehorse Airport (see (Shortly After 1:24 p.m.) September 11, 2001). [Alaska Legislature. Joint Senate and House Armed Services Committee, 2/5/2002; Anchorage Daily News, 9/8/2002]Aircraft Hijacked or Low on Fuel? - Whitehorse RCMP is first alerted to Flight 85 at 1:25 p.m., when Winnipeg RCMP informs it that Canada’s Department of National Defence (DND) is saying the flight is indicating a hijacking situation, and more information will be forthcoming. Ten minutes later, the DND contacts Whitehorse RCMP itself, saying a potentially hijacked Korean Airlines 747 is en route to Whitehorse Airport. At 1:55 p.m., Transport Canada similarly alerts Whitehorse RCMP to the potentially hijacked Korean Airlines 747 en route to Whitehorse. Then, at 2:13 p.m., Transport Canada Winnipeg advises Whitehorse RCMP that it has received a report from the Transport Canada Situation Center in Ottawa that Flight 85 has been hijacked and is near Whitehorse. However, while the DND and Transport Canada say Flight 85 is under hijack status, at 2:20 p.m. NORAD calls Whitehorse RCMP and says the flight is not hijacked, but instead a low fuel emergency. Nine minutes later, though, NORAD calls again and says Flight 85 might indeed be hijacked, as communications anomalies with the aircraft’s pilot remain suspicious. Due to the conflicting reports it is receiving, Whitehorse RCMP decides to err on the side of caution, and considers Flight 85 to be both hijacked and low on fuel until investigations prove otherwise. Conflicting Arrival Times - Whitehorse RCMP also receives two significantly different reports of when Flight 85 is due to arrive at Whitehorse Airport. At 1:45 p.m., NORAD informs it that the aircraft is 400 miles away and due to arrive in one hour. But 10 minutes later, Transport Canada says the flight is estimated to be arriving in just 12 minutes, meaning around 2:07 p.m. [Yukon Government, 11/13/2001, pp. 14-16, 35-36 ] Flight 85 will eventually land without incident at Whitehorse Airport at 2:54 p.m. (see 2:54 p.m. September 11, 2001). [USA Today, 8/12/2002; Anchorage Daily News, 9/8/2002]

In the Presidential Emergency Operations Center (PEOC) below the East Wing of the White House, numerous key officials are assembled, including Vice President Dick Cheney, his chief of staff I. Lewis “Scooter” Libby, National Security Adviser Condoleezza Rice, White House counselor Karen Hughes, and others. [Clarke, 2004, pp. 18-19] A technician informs Libby that levels of carbon dioxide in the room have climbed too high. Libby remembers that excessive carbon dioxide can affect a person’s judgment, and arranges to have any non-essential personnel—comprising various lower-level aides—removed from the room. [Newsweek, 12/31/2001] According to journalist and author Stephen Hayes, it is in fact David Addington, the vice president’s general counsel, who asks the lower-level officials to leave. [Hayes, 2007, pp. 343]

Deena Burnett, whose husband Tom Burnett was on Flight 93, is told by United Airlines it isn’t aware this plane has crashed. Deena had earlier on learned of an aircraft crashing in Pennsylvania, and a police officer with her informed her that this was her husband’s flight. Yet in her own book, published in 2006, Deena Burnett will describe that she now calls “United Airlines and asked about Flight 93. ‘Were there any survivors?’” She will recall: “They said they didn’t know the plane had even crashed. They suggested I call back or they would contact me when they knew something.” According to her own description, Deena appears to make this call shortly before 11:00 a.m. Pacific Time, meaning close to 2:00 p.m. Eastern Time. [Burnett and Giombetti, 2006, pp. 71-72 and 79] Yet by 10:15 a.m. ET, United Airlines’ headquarters had confirmed that an aircraft had crashed in Pennsylvania, and believed this was Flight 93 (see (10:07 a.m.-10:15 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 47 ] And at 11:17 a.m. ET, the airline had issued a press release confirming the crash of Flight 93 (see 11:17 a.m. September 11, 2001). [United Airlines, 9/11/2001] At what time Deena Burnett hears back from United Airlines after making this call is unstated.

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