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Reinstalled windows, lost my internet connection

ohdannyboy

Posted 15 June 2009 - 10:52 PM

ohdannyboy

Member

Member

19 posts

Hello, can anyone help me please!

I kept getting the dreaded blue screen with the message `unmountable bot volume` so I formatted my computer and reinstalled windows. (IBM NETVISTA 8181 KAJ windows XP pro)
Windows works fine but now I cannot connect to the Internet. In the device manager it says my Ethernet controller is not installed, I assumed this is the problem, so I tried to install one of the drivers on my computer but it doesn't work. I have tried to download other drivers, but the only drivers I can find are driver `updates` rather than the original drivers themselves.

Can anyone help please

Thank you

Daniel

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rshaffer61

Posted 16 June 2009 - 12:43 AM

rshaffer61

Moderator

Moderator

34,114 posts

Go HERE to Lenovo's website.The first 4 network drivers are the choices for original drivers for your model of laptop. One of them will work. Please do the following and I will see if this will give us the information to be more specific on which driver is for your system.

Download and install EVERESTOpen it.1: In left pane expand Computer folder.2: Click once on Summary3: In upper menu, go Report4: And then to Quick Report-Summary5: Save it in text file, and paste it in your next post.

rshaffer61

Posted 16 June 2009 - 07:18 AM

rshaffer61

Moderator

Moderator

34,114 posts

OK I am going to say you don't have wireless internet and if not then that takes out one of the selection.I doubt also you have Token Ring so that's another selection not used.That leaves two that we have to chose from. Now the big question is how old is the system? I would say download both the first and second drivers and try both. I am inclined to believe the second one is the one that will work.

Now with that I noticed something on your Everest report that needs to be addressed.

OS Service Pack Service Pack 1

Once we do have you back online you will need to go to Microsoft's Update page and get all Critical UpdatesThis is important as there are Security and Bug fixes that need to be addressed by those updates. As soon as you get those then I advise you get one each of the following:

Antivirus, Spyware, Malware and Firewall

There are free programs GTG recommends for each of the above and if you would like I can suggest the ones we like the most or that I personally use.

ohdannyboy

Posted 18 June 2009 - 06:16 AM

ohdannyboy

Member

Topic Starter

Member

19 posts

thanks. I have tries to install those drivers but it still doesn't work. Can't really figure out what I am doing wrong, could it be that the components are burnt out. I know that the cable is ok though.

rshaffer61

Posted 19 June 2009 - 06:55 PM

rshaffer61

Moderator

Moderator

34,114 posts

Malwarebytes is what alot of us suggest. You can get it in my signature below.

Please download Avast from my signature below. Please make sure you do the registration as it is good for a year or more. When it is due simply just reregister it.Avast in my opinion is better because:

It's FREE to the Home UserIt Updates it's Definitions dailyYou can scan Individual Files, Folders and DrivesNo buying new versions every year

Please let me know how everything is working now. I'm sorry for the long pause in my reply. I was busy all day outside of the home.