Riedel Retail Corp. Terms of UseWelcome to glassware.riedel.com, our website for Riedel Retail Corp, Inc. (“we,” “our,” “Riedel,” or “Riedel Crystal”). This site is provided as a service to our customers. Please review the following terms and conditions of use, which govern your use of the site. When you access, browse or use our website, you indicate that you accept these terms of use, and all documents, policies, and guidelines incorporated by herein (collectively referred to as “Agreement”), and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

This Agreement does not alter in any way the terms or conditions or any other written or online agreement you may have or will have with Riedel. Riedel reserves the rights to change or modify any of the terms and conditions contained in this Agreement or any policy or guideline referenced herein at any time and in its sole discretion. If the Agreement is changed, we will post the new terms on the website, along with the effective date of the changed or modified Agreement. Any changes or modifications will be effective upon posting of the new Agreement on the website as revised, and your access to or use or browsing of our website following the posting of such changes or modifications will constitute your acceptance of the Agreement as revised.

AVAILABILITY TO US RESIDENTSThis policy applies to, and is intended for, the use of persons residing in the United States, and for the delivery of products and services within the United States.

PRIVACY POLICYAt Riedel, we are committed to protecting and respecting the privacy of customers and visitors who use our website. We have therefore created a Privacy Policy (“Policy”) to explain our privacy practices and procedures. To learn about Riedel’s information collection and use practices and policies, please refer to our Privacy Policy.

We process information about you in accordance with our Privacy Policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

INTELLECTUAL PROPERTY RIGHTSLimited License We are the owners or the licensees of all intellectual property rights in our site, and in the material published on it. The works contained on this site are protected by copyright laws and treaties around the world. All such rights are reserved. Riedel grants you a limited license to access and make personal, non-commercial use of our website and the content displayed on it. The content of our website, and the site as a whole, are intended solely for personal, non-commercial use by the users of our site. You may download, print and store selected portions of the content, provided you (1) only use these copies of the content for your personal non-commercial use, (2) do not copy or post the content on any network computer or broadcast the content in any media, and (3) do not modify or alter the content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. We reserve complete title and full intellectual property rights in any content you download from our website. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the content without first obtaining permission from Riedel.

Copyright

All content, copyrighted materials, and copyrightable materials on this website, including but not limited to Riedel’s, its affiliates, and its subsidiaries’ logos, designs, text, graphics, pictures, sound files and other files, page layouts, and the selection and arrangement thereof (“Protected Materials”) are ALL RIGHTS RESERVED. Except as provided, these Protected Materials may not be copied, downloaded, reproduces, modified, published, distributed, transmitted, transferred or used to create derivative works without first obtaining permission from Riedel.

Trademark

Riedel’s trademarks, service marks, registered trademarks and trade dress may not be used in connection with any product or service that is not Riedel’s, in any matter that is likely to cause confusion among customers or in any manner that disparages or discredits Riedel. These trademarks, service marks and registered trademarks may not be copied, imitated, or used, in whole or in part, without the prior written permission of Riedel, its affiliates, or subsidiaries. All other trademarks, service marks, registered trademarks and trade dress, product and service names and company names and logos that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Riedel.

VIRUSES, HACKING, AND OTHER OFFENSESBy using this website, you agree not to submit or disseminate any harmful message, data, information, text or other material, including without limitation, viruses, “Trojan horses,” “worms,” “logic bombs,” “time bombs,” “zombies,” “cancelbots,” or any other computer programming routines that may damage, interfere with, surreptitiously intercept, or expropriate any system, program, data, or personal information of Riedel or any third parties.

You must not attempt to gain unauthorized access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

RELIANCE OF INFORMATION POSTEDCommentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

OUR LIABILITYTHIS WEBSITE AND THE INFORMATION, CONTENT, MATERIALS, PRODUCTS AND SERVICES INCLULDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY RIEDEL ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING.

IN NO EVENT SHALL RIEDEL BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH (I) THE UISE OR UNABILITY TO USE THE WEBSITE OR THE CONTENT, MATERIALS, INFORMATION, TRANSACTIONS, PRODUCTS OR SERVICES PROVIDED ON OR THROUGH THE WEBSITE, OR (II) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS OR OTHER INACCURACIES IN THE WEBSITE OR THE CONTENT, MATERIALS, INFORMATION, PRODUCTS OR SERVICES ON OR AVAILABLE THROUGH THE WEBSITE, EVEN IF RIEDEL OR ITS AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Certain State Laws do not allow limitations on implied warranties, or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations, may not apply to you and you may have additional rights to those contained therein. In such states, Riedel’s liability is limited to the greatest extent permitted by law.

INDEMNIFICATIONYou agree to defend, indemnify and hold Riedel harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees arising from or related to your use of this website, or your breach of any representation, warranty, or other provisions of this agreement.

INTERNATIONAL USERS AND APPLICABLE LAWglassware.riedel.com is controlled, operated and administered by Riedel from its offices within the United States of America. Riedel makes no representation that materials on this site are appropriate or available for use at other locations outside of the United States and access to them from territories where their contents are illegal is prohibited. You may not use the Site or export the materials in violation of the U.S. export laws and regulations. If you access this site from a location outside of the United States, you are responsible for compliance with all local laws.

The laws of the State of New Jersey, without regard to principles of conflict of laws, will govern this Agreement and any dispute of any sort that might arise between you and Riedel. Any dispute arising between you and Riedel that is not resolved pursuant to the Dispute Resolution section below shall be resolved exclusively by the state and/or federal courts of the state of New Jersey.

DISPUTE RESOLUTIONBefore initiating any legal action, due to the high cost of litigation, in time and money, both you and Riedel agree to the following dispute resolution: In the event of any claim, action dispute or controversy arising from, or related to any transaction conducted on our site, the party asserting the dispute will first try to settle such dispute in good faith by providing written notice to the other party. The notice must be sent by registered mail, must describe the issues of the dispute, and must include substantiating documentation related to the dispute. The parties agree to 30 days from receipt of dispute to respond or settle dispute. For disputes against Riedel, notice shall be mailed to: (address needs to be included).

Both parties agree that the dispute resolution procedure must be satisfied prior to either party initiating any legal action of any claim against the other party.

LINKING TO OUR SITEYou may create a hyperlink to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.

If you wish to make any use of material on our site other than that set out above, please address your request to inquiries@riedelusa.com.