topic Re: Soundlink Revolve 3.0.4 update ruined sound quality in Portablehttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/272889#M13833
<P>Mitch71 If you had looked at previous posts on this thread you would have seen that I have had sound issues with my speaker. Instead you thought you’d be a smart arse and verbally attack me with your child like tantrum. Very big of you!</P>Fri, 07 Feb 2020 09:53:36 GMTdmcd67692020-02-07T09:53:36ZSoundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/231992#M11875
<P>I just updated my Bose Soundlink Revolve to the new firmware and the sound is definetely changed. It sounds as if the code that controls the merging of the stereo to mono was changed. The bass also sounds off. It simply sounds unsettling to me and the speaker is now unpleasant to listen to. Being that the firmware jumped from 1.5.0 to 3.0.4, lots of code may have changed under the hood which contributed directly or indirectly to what is now poorer sound quality in some ways. It does not sound garbled, just sounds unsettling in some way. My caution would be not to update since now we can't revert to earlier firmwares.</P>Fri, 23 Aug 2019 03:52:28 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/231992#M11875eugeneviv2019-08-23T03:52:28ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232072#M11879
<P>Hi&nbsp;eugeneviv,&nbsp;</P>
<P>&nbsp;</P>
<P>Thanks for posting and reaching out to us today. I am sorry to hear that you are having issues with your speaker and would love to assist you further.&nbsp;</P>
<P>&nbsp;</P>
<P>Could you please attempt to perform a reset on the speaker via:</P>
<P>&nbsp;</P>
<UL>
<LI>Disconnect the power cord</LI>
<LI>Power on your&nbsp;product using battery power</LI>
<LI>Press and hold the&nbsp;<STRONG>Multi-function</STRONG>&nbsp;(•○•)&nbsp;button for 10 seconds until the product&nbsp;lights glow.</LI>
</UL>
<P>&nbsp;</P>
<P>The speaker may need to be reset to fully install the software update, I would also recommend using different devices and streaming services to ensure that this is not the cause of the issue.&nbsp;</P>
<P>&nbsp;</P>
<P>I look forward to hearing back from you and if any other community members have also experienced this issue please do let us know.&nbsp;</P>
<P>&nbsp;</P>
<P>Kind Regards,</P>
<P>Hector B&nbsp;</P>Fri, 23 Aug 2019 12:39:34 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232072#M11879Hector_B2019-08-23T12:39:34ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232173#M11885
<P>Yes , even I upgraded my bose Revolve +sound link to 3.0.4&nbsp;</P><P>&nbsp;</P><P>And now I regret ... Bass is off&nbsp;</P><P>Connectivity to previous devices are also slow&nbsp;</P><P>&nbsp;</P><P>I cannot enjoy the sound now <span class="lia-unicode-emoji" title=":loudly_crying_face:">😭</span>&nbsp;</P><P>Please send me instructions to rollback to previous upgrade .</P><P>And I even tried the resetting steps but didn't work&nbsp;</P><P>&nbsp;</P><P>Please help&nbsp;</P>Fri, 23 Aug 2019 20:17:17 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232173#M11885SuryaSagar2019-08-23T20:17:17ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232197#M11890
<P>Hello SuryaSagar,&nbsp;</P>
<P>&nbsp;</P>
<P>Thank you for your post and welcome to the Bose Community.&nbsp;</P>
<P>&nbsp;</P>
<P>I'm sorry to hear that you are experiencing some problems with your SoundLink Revolve Bluetooth speaker.&nbsp;</P>
<P>&nbsp;</P>
<P>For your connectivity issues, I would recommend clearing the pairing list from the speaker. To do this, please hold the Bluetooth button for approximately 10 seconds until you hear "Bluetooth device list cleared". Then please remove/forget the speaker from any devices that you have connected to.&nbsp;</P>
<P>&nbsp;</P>
<P>Regarding the issue you are detailing with the bass on the speaker, have you change anything about your setup?&nbsp;Sound characteristics change depending on the location and environment of the sound source. Moving the system closer to a wall or corner, or placing it on or near hard surfaces, increases bass response.</P>
<P>&nbsp;</P>
<P>Additionally, you may be able to adjust the bass controls from the source you are using.&nbsp;Be sure to turn off both audio enhancements and special equalizer settings found on the source.&nbsp;</P>
<P>&nbsp;</P>
<P>Let me know how you get on with these steps.</P>
<P>&nbsp;</P>
<P>Warm regards,</P>
<P>Charlotte G&nbsp;</P>Fri, 23 Aug 2019 22:36:58 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232197#M11890Charlotte_G2019-08-23T22:36:58ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232201#M11891
<P>I was half way downloading the new firmware when i became curious about what this update actually does because it was blank in the 'What's New'.. Lucky i checked online and saw this, so thank you for the heads up, really appreciate it. So i've cancelled the update. I'll let friends know who also have the Revolve not to update yet and follow this thread for updates!</P>Fri, 23 Aug 2019 22:46:54 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232201#M11891Lyric72019-08-23T22:46:54ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232207#M11893
<P>Thanks everyone for your repiles. Hector, I tried following what you said and the sound quality did not revert. I think it sounds better and more focused in the midrange and treble but the bass sounds like it's in a box. Charlotte, the bass has much less warmth, resonance, and fullness. I'm learning to live with it but something definetely changed and it has nothing to do with speaker placement. I actually had to move it closer to the wall to make it sound fuller, but the overall bass quality is poorer now than it had been before.</P>Fri, 23 Aug 2019 23:18:21 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232207#M11893eugeneviv2019-08-23T23:18:21ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232208#M11894
<P>Hey,</P><P>How long does the software take to download for..?</P>Fri, 23 Aug 2019 23:30:11 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232208#M11894States232019-08-23T23:30:11ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232210#M11895
<P>I was on 4G and it was 15minutes and barely reached halfway.. i turned off the speaker though to break the connection as i didn't want to risk losing sound quality.</P>Fri, 23 Aug 2019 23:32:24 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232210#M11895Lyric72019-08-23T23:32:24ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232215#M11896
<P>Hi Charlotte,</P><P>&nbsp;</P><P>Thanks for the T-steps. I will clear the Bluetooth lists and update back with my observations ...</P><P>&nbsp;</P><P>But there is a definite change in the sound quality ... I am using the way it is before .. I changed nothing from the source.&nbsp; &nbsp; I tried on multiple devices but am still not getting the sounds that I love from the speaker that came before the update ...&nbsp;</P><P>&nbsp;</P><P>And I agree voice is much clear with this update ... But bass is very very terrible poor ...</P><P>And unfortunately I can't live with this update and new changes ...</P><P>&nbsp;</P><P>Please help me to get back to previous version .. will it be possible if I visit the Bose service center to downgrade my frimware ... Please suggest ..</P><P>&nbsp;</P><P>Thanks&nbsp;</P><P>Surya&nbsp;</P>Fri, 23 Aug 2019 23:51:37 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232215#M11896SuryaSagar2019-08-23T23:51:37ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232218#M11897
<P>Hi&nbsp;<SPAN>Charlotte,</SPAN></P><P>&nbsp;</P><P><SPAN>I tried clearing the Bluetooth connections by holding Bluetooth button for 10sec ... And it worked . Now I am able to connect to my paried devices very quick as it was before ..</SPAN></P><P>&nbsp;</P><P><SPAN>Thanks for your Help on this .. But I am still unable to digest the truth that I am using my bose speaker with poor base sounds .. please suggest ...</SPAN></P><P>&nbsp;</P><P>Thanks&nbsp;</P><P>Surya&nbsp;</P>Sat, 24 Aug 2019 00:11:49 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232218#M11897SuryaSagar2019-08-24T00:11:49ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232222#M11898
<P>Hey.</P><P>I actually love the new update, &nbsp;made it sound very clear and I liked how they change the base too...</P>Sat, 24 Aug 2019 00:24:57 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232222#M11898States232019-08-24T00:24:57ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232229#M11899
<P>I made a full reset, uninstalled the app too and sound ok now.</P><P>But, it will be great when the app includes equalizer!</P><P>Thanks</P>Sat, 24 Aug 2019 01:29:05 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232229#M11899AndresPulido22042019-08-24T01:29:05ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232230#M11900
<P>&nbsp;How do you uninstall the software ??</P>Sat, 24 Aug 2019 01:30:55 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232230#M11900States232019-08-24T01:30:55ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232231#M11901
<P>Bose took away the ability to do that for all their updatable products, we have to wait for the next release and hope it's better or live with what we have now.</P>Sat, 24 Aug 2019 01:51:00 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232231#M11901eugeneviv2019-08-24T01:51:00ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232297#M11904
<P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="IMG_7826.jpg" style="width: 309px;"><img src="https://community.bose.com/t5/image/serverpage/image-id/6220iDC5DBDA065012DEC/image-size/medium?v=1.0&amp;px=400" title="IMG_7826.jpg" alt="IMG_7826.jpg" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>Hola,</P><P>Creo que realmente depende de la fuente en que está emitiendo el sonido (música), el día de ayer actualicé al nuevo Firmware (3.0.4) y realmente no se percibe cambios en el sonido; esto es bajo mi concepto, por otro lado lo tengo en mi oficina donde trabajo, pues le hice una cajita con unos pequeños agujeros para que los bajos suenen mas profundos y que el sonido salga en una sola dirección ya que es realmente lo que necesito. Esperemos que en la aplicación puedan adicionar Ecualizadores. Saludos amigos.</P>Sat, 24 Aug 2019 14:03:21 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232297#M11904Dannyflow2019-08-24T14:03:21ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232537#M11921
<P>It was while I was updating my speakers that I decided to see what was new in this update.</P><P>&nbsp;</P><P>Once my speakers had been updated using the desktop updater (not the app) they did sound horrible and the bass tin like. OMG - what had just happened ?</P><P>&nbsp;</P><P>I followed this troubleshoot tip, cleared the bluetooth lists and reset the speakers and the sound quality has returned to being great. I was worried as these are fantastic little speakers. We got rid of our traditional HiFi and now stream thru Spotify in Hi-res and they sound awsome. We take them everywhere from the backyard to Transatlantic cruises. Love them !</P>Sun, 25 Aug 2019 20:29:34 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232537#M11921Corky632019-08-25T20:29:34ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232549#M11922
<P>Great to hear! I believe the sound quality did get better after I reset my Revolve, too. At first after updating (also with the desktop app), they sounded very bad. Now they sound good, but I'm not sure if it's because I got used to it or resetting did make the sound better.&nbsp;</P><BLOCKQUOTE><HR /><LI-USER uid="126440"></LI-USER>&nbsp;wrote:<BR /><P>It was while I was updating my speakers that I decided to see what was new in this update.</P><P>&nbsp;</P><P>Once my speakers had been updated using the desktop updater (not the app) they did sound horrible and the bass tin like. OMG - what had just happened ?</P><P>&nbsp;</P><P>I followed this troubleshoot tip, cleared the bluetooth lists and reset the speakers and the sound quality has returned to being great. I was worried as these are fantastic little speakers. We got rid of our traditional HiFi and now stream thru Spotify in Hi-res and they sound awsome. We take them everywhere from the backyard to Transatlantic cruises. Love them !</P><HR /></BLOCKQUOTE>Sun, 25 Aug 2019 21:33:40 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232549#M11922eugeneviv2019-08-25T21:33:40ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232644#M11926
<P>This is the perfect update. On firmware 1.0.5 it didn't sound good on full volume. But now it's very clear.</P>Mon, 26 Aug 2019 11:18:30 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/232644#M11926Praful soni2019-08-26T11:18:30ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/233121#M11946
<P>Dear Hector,&nbsp;</P><P>I have updated my Revolve+ ver.1.0.5 to ver.3.0.4. I have never heard of the Bose community, but was ought to find it because of the update. Seems it reduces low frequency (bass) and increases middle frequency (voice). I checked it with voice files which I listened to before, the speach became more clear, but music quality became worse. I bought my Bose to listen to the music, now it has quality as cheaper competitors. Please if you have an access to the decision makers in Bose, let them know about our opinion, and what is date when you're going to release the patch, and are you going to? Thanks!</P>Tue, 27 Aug 2019 19:38:49 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/233121#M11946Gaart2019-08-27T19:38:49ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/233383#M11970
<P>I guess i should of read this message board string prior to upgrading the firmware. Having the same sound issues as all of you. I will try the steps outlined for resetting the speakers to see if that works. The depth of sound was lost and i pray those steps work to recover the Bose quality sound.&nbsp;</P>Wed, 28 Aug 2019 17:08:54 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/233383#M11970dolivares442019-08-28T17:08:54ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234004#M11992
<P>I have also updated my <U><STRONG>Bose Revolve SoundLink</STRONG></U> speaker's firmware to <U><STRONG>3.0.4,</STRONG></U> and <U><STRONG>it was really a very bad decision to update</STRONG></U>. I am facing terrible connectivity issues to all the devices which I was earlier able to connect and play audio smoothly (with the previous firmware). Now this speaker only works with very few devices. The rest of the devices are either unable to pair or unable to play audio smoothly. Audio is occasionally jarring while playing through the speakers even from these few devices. I really want to downgrade the speaker to its earlier firmware until Bose fixes this issue, otherwise I will not be able to use this at all.</P><P>And I even tried resetting the speaker by pressing and holding the power button for 10 seconds and removed the speaker pairing from all my devices and tried to re-pair again. However it was only able to pair with few devices like my iPhone Xs. There rest of the devices are not able to pair or play audio smoothly. This is a very bad quality control problem from Bose being such a premium brand.</P>Sat, 31 Aug 2019 09:27:16 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234004#M11992aravindc2019-08-31T09:27:16ZBose Revolve SoundLink 3.0.4 Firmware Pairing/ Connectivity/ Audio Streaming Problemshttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234005#M11994
<P>I had updated my <U><STRONG>Bose Revolve SoundLink</STRONG></U> speaker's firmware to <U><STRONG>3.0.4,</STRONG></U> and <U><STRONG>it was really a very bad decision to update</STRONG></U>. I am facing terrible connectivity issues to all the devices which I was earlier able to connect and play audio smoothly (with the previous firmware). Now this speaker only works with very few devices. The rest of the devices are either unable to pair or unable to play audio smoothly. Audio streaming is poor and is occasionally jarring while playing through the speakers even from these few devices.&nbsp;</P><P>&nbsp;</P><P>And I even tried resetting the speaker by pressing and holding the power button for 10 seconds and removed the speaker pairing from all my devices and tried to re-pair again. However it was only able to pair with few devices like my iPhone Xs. There rest of the devices are not able to pair or play audio smoothly. This is a very bad quality control problem from Bose being such a premium brand.</P><P>&nbsp;</P><P>I really want to downgrade the speaker to its earlier firmware until Bose fixes this issue, otherwise I will not be able to use this at all.</P>Sat, 31 Aug 2019 09:31:04 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234005#M11994aravindc2019-08-31T09:31:04ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234019#M11995
<P>Hello aravindc,</P>
<P>&nbsp;</P>
<P>Thank you for reaching out and welcome to the Bose Community.&nbsp;</P>
<P>&nbsp;</P>
<P>I am so sorry to hear that you are having issues with your SoundLink Revolve speaker.&nbsp;</P>
<P>&nbsp;</P>
<P>Thank you for taking the time to complete the product reset to try and resolve this issue, that was a great starting point, can I please ask when you did this, did it then ask you to choose a language?&nbsp;</P>
<P>&nbsp;</P>
<P>Also can I please ask how far away from the speaker you were when trying to set up other devices? It would be helpful to know what devices, in particular, that you were not able to connect?&nbsp;</P>
<P>&nbsp;</P>
<P>I look forward to your response.&nbsp;</P>
<P>&nbsp;</P>
<P>Kind Regards,&nbsp;</P>
<P>Vicky W&nbsp;</P>
<P>&nbsp;</P>
<P>&nbsp;</P>
<P>&nbsp;</P>Sat, 31 Aug 2019 13:27:57 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234019#M11995Vicky_W2019-08-31T13:27:57ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234031#M11996
<P>Yes after the reset the speaker asked to confirm language as English and I long pressed the muti function button to confirm the same. And I tried not once, but multiple times to reset the speaker in an effort to somehow get it connected to my devices which were otherwise connecting earlier with older firmware.</P><P>&nbsp;</P><P>And with respect to your question regarding the distance from speaker while trying to connect to the speaker, the devices are just 12 to 15 feet away from the speaker.&nbsp;</P><P>&nbsp;</P><P>I am able to consistently connect to my iPhone Xs. For the rest of the devices the behavior is as follows:</P><UL><LI>Device pairs once after several failed attempts but does not establish a connection and retain it</LI><LI>Device does not pair at all</LI><LI>Device pairs and connects, but all I hear while streaming audio is interrupted audio with crackling noise</LI></UL>Sat, 31 Aug 2019 13:52:56 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234031#M11996aravindc2019-08-31T13:52:56ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234035#M11997
<P>I love the sound quality of Bose products but, I've learned that you shouldn't update the firmware EVER without checking the internet. The standard troubleshooting procedure is always similar and has never worked for me with my ANC headphones. I definitely won't be updating from 1.5 on my new revolve speakers.</P><P>&nbsp;</P><P>I'm sorry<SPAN>&nbsp;that everyone else in the thread has been affected by this - Bose should be doing more thorough regression testing on new firmware instead of putting the burden of testing on their customers.</SPAN></P>Sat, 31 Aug 2019 14:14:48 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234035#M11997pemerick072019-08-31T14:14:48ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234044#M11998
<P>Thanks for confirming that for me aravindc, I completely understand why that would be causing frustrations.&nbsp;</P>
<P>&nbsp;</P>
<P>Can I please ask which make and model the other devices are?&nbsp;</P>
<P>&nbsp;</P>
<P>Many Thanks.&nbsp;</P>
<P>Vicky W</P>Sat, 31 Aug 2019 15:09:33 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234044#M11998Vicky_W2019-08-31T15:09:33ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234073#M11999
<P>Same problem here ! How to downgrade pleas ?</P>Sat, 31 Aug 2019 17:58:17 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234073#M11999Pilpiu2019-08-31T17:58:17ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234113#M12001
<P>Same. Updated it couple of days back.&nbsp;</P><P>&nbsp;</P><P>Sound is absolute **bleep**.&nbsp;</P><P>&nbsp;</P><P>It's disgraceful a company such as BOSE would do this.&nbsp;</P><P>&nbsp;</P><P>I'm done buying from these chaps.&nbsp;</P><P>&nbsp;</P><P>Any fix in future?&nbsp;</P>Sat, 31 Aug 2019 22:18:08 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234113#M12001Batman_Superman2019-08-31T22:18:08ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234120#M12002
<P>Other devices were Oneplus 3T and a GPD P2 Max Ultrabook. Both these devices connected and streamed flawlessly before the firmware upgrade. It is evident that the issue is because of the new firmware. So if you could guide us how to downgrade then it would be of great help until you guys work on fixing the issue. And I guess I am not alone, there are others who are facing this issue as well.</P>Sat, 31 Aug 2019 23:15:09 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234120#M12002aravindc2019-08-31T23:15:09ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234148#M12006
<P>Hi All,</P><P>&nbsp;</P><P>I Have 2 Revolve Plus I usually use to listen to music. I updated one of the speakers to 3.0.4 and yes, I notice the sound difference.</P><P>&nbsp;</P><P>The 1.5 bass sound is deeper and wider while the 3.0.4 is not. On the mid range the 1.5 is also bolder.</P><P>&nbsp;</P><P>Overall I prefer the 1.5 compared to 3.0.4.</P><P>&nbsp;</P><P>This also applies to the pairing. If I stream from 1.5 to 3.0.4, the character of the sound follows the 1.5, and the other way around.</P><P>&nbsp;</P><P>I would suggest anybody to postpone the update to 3.0.4. Stick with 1.5 unless you have connectivity problems with win10 as the update news about 3.0.4.</P>Sun, 01 Sep 2019 04:31:30 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234148#M12006chendehau2019-09-01T04:31:30ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234225#M12008
<BLOCKQUOTE><HR /><LI-USER uid="64463"></LI-USER>&nbsp;wrote:<BR /><P>Hi All,</P><P>&nbsp;</P><P>I Have 2 Revolve Plus I usually use to listen to music. I updated one of the speakers to 3.0.4 and yes, I notice the sound difference.</P><P>&nbsp;</P><P>The 1.5 bass sound is deeper and wider while the 3.0.4 is not. On the mid range the 1.5 is also bolder.</P><P>&nbsp;</P><P>Overall I prefer the 1.5 compared to 3.0.4.</P><P>&nbsp;</P><P>This also applies to the pairing. If I stream from 1.5 to 3.0.4, the character of the sound follows the 1.5, and the other way around.</P><P>&nbsp;</P><P>I would suggest anybody to postpone the update to 3.0.4. Stick with 1.5 unless you have connectivity problems with win10 as the update news about 3.0.4.</P><HR /></BLOCKQUOTE><P>&nbsp;</P><P>&nbsp;</P><P>Well, thanks a lot for your feedback. As a user who has a setup of a QC 35 II, I have previously feel the problem of being the first to update the firmware of my bose products. So took out all data connections of the app to avoid downloading and installing new firmwares without my intention to do it.</P><P>&nbsp;</P><P>After seeing the new firmware, I patiently waited for some feedback, and here it is.. Bose is probably following some strategy which leads to bad&nbsp; firmware releases. So I will stick with 1.5 version on my revolve and do not upgrade.</P><P>&nbsp;</P><P>Thank you bose for your efforts in developing new firmwares, but for me, as much as I appreciate the intention, it is a waste of time. Won't upgrade and probably most of the people would start doing the same u</P>Sun, 01 Sep 2019 17:11:12 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234225#M12008dashskullsasq2019-09-01T17:11:12ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234304#M12012
<BLOCKQUOTE><HR /><LI-USER uid="110630"></LI-USER>&nbsp;wrote:<BR /><P>Thanks for confirming that for me aravindc, I completely understand why that would be causing frustrations.&nbsp;</P><P>&nbsp;</P><P>Can I please ask which make and model the other devices are?&nbsp;</P><P>&nbsp;</P><P>Many Thanks.&nbsp;</P><P>Vicky W</P><HR /></BLOCKQUOTE><P>I replied to your comment, in this thread, is there any further updates please?</P>Mon, 02 Sep 2019 04:25:06 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234304#M12012aravindc2019-09-02T04:25:06ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234489#M12030
<P>NOOOO! I am in the club now too..</P><P>&nbsp;</P><P>already updated and the sound is TERRIBLE. I can not use it anymore..&nbsp;</P><P>I tried reset BT list, reset speaker several times (tried both, reset by long pressign --- button and also long pressing power button) and it does not help in any way..</P><P>&nbsp;</P><P>And! I found another bug. The USB audio mode does not work anymore. It connects, but absolutely no sound..</P><P>&nbsp;</P><P>PLEASE! make another update to fix this. Or allow us to downgrade.. Please.&nbsp;</P><P>I have revolve for two weeks and I was really happy owner. Now I am so angry and feel so bad about this. I want to throw the device against the wall ATM. I have a party today and I cant bring there this.. It sounds like a $20 speaker now..</P>Mon, 02 Sep 2019 16:21:34 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234489#M12030Ondrej772019-09-02T16:21:34ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234593#M12037
<P><LI-USER uid="127414"></LI-USER>&nbsp;<BR /><BR />hmm... I just upgraded both my Revolves and I don't hear any difference in the audio tones to what they were before.&nbsp; I have tried playing them through my phone with BT and also tried them connected via wire with my win 7/64 laptop.<BR /><BR />So I also wonder what you mean by USB audio.&nbsp; My revolves either play audio via BT or connected to a wire and switched to "AUX" mode.&nbsp; My USB connection is only used for charging as far as I know (or you can teach me something new <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> )<BR /><BR />BTW - on my laptop after the upgrade I tried (a) connecting one with BT, (b) connect two with party and stereo mode and (c) connecting two with a stereo wire splitter and two AUX's connected with wire.&nbsp; The sound worked and sounded fine in all situations.</P>Mon, 02 Sep 2019 19:39:30 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234593#M12037joelirwin2019-09-02T19:39:30ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234600#M12039
<P>USB audio is like external USB sound card mode. It worked before.</P><P>And sound downgrade feels also my wife without my mention. She just asked me what is wrong..</P><P>It looks like wrong update, unfinished. Like BOSE volume depending autoequalizer does not work or I dont know. The sound is flat, Bass lose its resolution and punchy character, especially at lower volume, what is most important for me</P>Mon, 02 Sep 2019 20:04:41 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234600#M12039Ondrej772019-09-02T20:04:41ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234625#M12042
<P>I'm in the same nightmare with my new revolve!</P><P>I buy Bose products for sound quality,&nbsp;but after this update I regretted having spent my money for this speaker that sounds very bad.</P><P>I tried to fix it following the reset procedure but nothing changed.</P><P>Please Bose provide a new update... &nbsp;this is very serious problem detected by many users and requires an urgent solution that lives up to the name of the manufacturer.</P><P>Lorenzo from Venice</P>Mon, 02 Sep 2019 21:19:26 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234625#M12042Lorenzo832019-09-02T21:19:26ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234696#M12047
<P>No more replies from Bose on this thread.</P><P>They have gone quite on this one&nbsp;<img id="smileyfrustrated" class="emoticon emoticon-smileyfrustrated" src="https://community.bose.com/i/smilies/16x16_smiley-frustrated.png" alt="Smiley Frustrated" title="Smiley Frustrated" /></P>Tue, 03 Sep 2019 06:35:13 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234696#M12047aravindc2019-09-03T06:35:13ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234866#M12062
<P>So, I returned my revolve to reseler to fix this. If they would not be able to fix it, I will want my money back. Because I bought it for its sound which is actually different. It seems to me like when you buy a TV with superb colours and then some update make it tint to magenta.. I can not accept this..</P>Tue, 03 Sep 2019 17:09:33 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234866#M12062Ondrej772019-09-03T17:09:33ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234925#M12065
<P>I have a feeling a lot of people will return their product if they don't fix it soon... Me one of them.&nbsp;</P>Tue, 03 Sep 2019 21:00:58 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/234925#M12065Lyric72019-09-03T21:00:58ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235059#M12068
<P>I guess there is no attention from Bose, since this thread was already marked as resolved. We shoud be ranting in a new thread infact. But when I tried to open a new thread the moderator smarly merged it into this already resolved thread, and showing disregard to all the rants here.</P><P>&nbsp;</P><P>THIS IS WRONG BOSE!!!</P><P>&nbsp;</P><P>We purchased a premium product and this kind of support will only tarnish your image.</P>Wed, 04 Sep 2019 09:39:06 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235059#M12068aravindc2019-09-04T09:39:06ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235173#M12075
<P>I also update the Bose soundlink Revolve+ to 3.04 version.</P><P>The sound quality is completely changed and it is awful. My Bose soundlink Revolve+ is linked to my PC by bluetooth. After it has updated, the sound works like robots. The sound is unclear and awkward.</P><P>Please tell me how I can change the version back to the previous one. I cannot tolerate the sound quality!!!</P>Wed, 04 Sep 2019 15:55:42 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235173#M12075zingkit2019-09-04T15:55:42ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235190#M12080
<P>I was able to fix the mono sound by following the instructions provided but i still have connection issues and the mids are now louder minimizing the lows. I get the 'Bose Speaker lost' message now. Never did before. I had planned on using them this weekend for a barbecue but had to resort to my old non Bose bluetooth speakers. The sound is not much different than other speakers therefore not worth the high price tag. Have had them for a while so i did get some use out of them. Time to move on..</P>Wed, 04 Sep 2019 16:29:54 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235190#M12080dolivares442019-09-04T16:29:54ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235194#M12083
<P>I just notified CNET.COM so they can update their production view post firmware 3.0.4 update. Will be doing the same for other popular review sites.</P>Wed, 04 Sep 2019 16:49:34 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235194#M12083dolivares442019-09-04T16:49:34ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235239#M12088
<P>Hello everyone,</P>
<P>&nbsp;</P>
<P>Thanks for posting! It was previously stated that a product reset had resolved this issue, has anyone tried the reset outlined below but still experiencing issues?&nbsp;</P>
<P>&nbsp;</P>
<P>To reset your product:</P>
<OL>
<LI>Disconnect the power cord</LI>
<LI>Power on your&nbsp;product using battery power</LI>
<LI>Press and hold the&nbsp;<STRONG>Multi-function</STRONG>&nbsp;(•○•)&nbsp;button for 10 seconds until the product&nbsp;lights glow.</LI>
</OL>
<P><LI-USER uid="126813" login="dolivares44"></LI-USER> I am sorry to hear that you are experiencing connectivity issues, have you tried any other Bluetooth devices with the speaker? If so what was the outcome? Are you still able to connect via Bluetooth without the Bose Connect app? Have you tried clearing the pairing list of the speaker as outlined below?</P>
<P>&nbsp;</P>
<P>To clear the product memory of connected Bluetooth® devices:</P>
<OL>
<LI>Power on your&nbsp;product</LI>
<LI>Press and hold the&nbsp;<STRONG>Bluetooth</STRONG>&nbsp;button for about 10 seconds until you hear a tone.</LI>
</OL>
<P>I hope this helps, I look forward to hearing from you!</P>
<P>&nbsp;</P>
<P>Kindest regards,</P>
<P>Zoe C&nbsp;</P>Wed, 04 Sep 2019 19:56:10 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235239#M12088Zoe_C2019-09-04T19:56:10ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235288#M12093
<P><SPAN>Hello Zoe,</SPAN></P><P><SPAN>thanks for reply</SPAN></P><P><SPAN>i’ve tried to reset it several time without any success. I’m very <STRONG>straightforward</STRONG>, finally I’ve changed with another speaker since I cannot accept to get a BOSE for sound quality and listen such cheap sound after 2 hours from purchase.</SPAN></P><P><SPAN>Bad experience for me.</SPAN></P><P><SPAN>Best regard</SPAN></P>Wed, 04 Sep 2019 21:51:41 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235288#M12093Lorenzo832019-09-04T21:51:41ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235306#M12094
<P>Hi Zoe,</P><P>&nbsp;</P><P>Despite this thread being marked as resolved, you should be able to see more comments since then that this issue has actually continued to linger.</P><P>&nbsp;</P><P>I'm also having this issue with my two Revolve Pluses and the sound quality most definitelty degraded after updating to 3.0.4.</P><P>&nbsp;</P><P>As with most of the people here, I have performed both troubleshooting steps, where I held the multi-function button for 10 seconds to reset the products, and cleared my Bluetooth pairing lists.</P><P>&nbsp;</P><P>At this point, I'm sure a lot of us are simply hoping that Bose will acknowledge that this is indeed a botched update and that a hotfix is in the works. If not, I hope no other batches of this product are affected and that we can simply go to our local Bose stores to have our updated units replaced.</P>Wed, 04 Sep 2019 23:04:33 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235306#M12094controlpoints2019-09-04T23:04:33ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235351#M12102
<P>Dear Zoe,</P><P>&nbsp;</P><P>I have tried your method several times and also reboot my PC several times. However, this does not help. The bass is still lost and the sound is like chicken squeaking. I cannot tolerate the sound anymore. I have only bought it for a month. It is definitely the worst product I have bought.</P><P>I found that the problem is that the PC bluetooth recognises the device as&nbsp; Bose Revolve+ Soundlink Hand-Free AG audio. The volumn become less than before and only the treble sound left.</P><P>Please ask the technician how I can downgrade my firmware.</P><P>Or please ask the technician to fix the firmware as soon as possible.</P><P>&nbsp;</P><P>zingkit</P>Thu, 05 Sep 2019 08:31:20 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235351#M12102zingkit2019-09-05T08:31:20ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235372#M12103
<P>Hi Zoe.</P><P>As you can read in my reply, I tried those several times WITHOUT any positive results. Issue is NOT SOLVED.&nbsp;</P><P>Please read all replies, because there are many of us who tried resets and cleaning BT list withou acceptalble result.</P><P>So there have to be another solution.. I return my speaker to reseler to fix this or got my money back and now I have to decide, if I will buy another BOSE or not.. And I guess I am not alone. So do not underestimate the situation. I wish my good playing revolve back, but if this will not be possible, I do not want it.</P><P>Best regards. I pray for some solution..</P>Thu, 05 Sep 2019 10:34:45 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235372#M12103Ondrej772019-09-05T10:34:45ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235384#M12104
<P>Hello everyone,</P>
<P>&nbsp;</P>
<P>Thank you very much for your contributions on the Community. I am very sorry to hear that you have been experiencing either connectivity and/or sound quality issues with your Soundlink Revolve Speakers since the latest firmware update. I would also like to thank you for taking the time to try the different troubleshooting steps suggested by the moderation team. I understand that this is very frustrating and I would like to reassure you; we are taking the problems you are encountering very serioulsy and&nbsp;we have asked our engineering team to look into this.</P>
<P>&nbsp;</P>
<P>Regarding the post marked as solution, please note that it is an 'Author Accpeted Solution', which means that the author of the thread found the post useful to him. I understand that this may not be the&nbsp;case for everyone and we will continue to support all users who contribute to the thread.</P>
<P>&nbsp;</P>
<P>Of course, we will keep the Community updated and let you know as soon as we hear from the engineering team. In the meantime, I would be interested to hear whether anyone else experienced similar issues, and whether the troubleshooting was helpful.</P>
<P>&nbsp;</P>
<P>Thank you for your understanding.</P>
<P>&nbsp;</P>
<P>All the best,</P>
<P>Anne</P>Thu, 05 Sep 2019 12:06:54 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235384#M12104Anne_S2019-09-05T12:06:54ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235471#M12113
<P>I too just updated to 3.0.4 -- My Revolve+ SoundLink is at work and I keep the volume pretty low.&nbsp; Since updating music comes through as though there's bad radio reception.&nbsp; Lots of fuzz - incredibly frustrating.&nbsp; Tried the 10-second reset but it didn't work.&nbsp;&nbsp;</P><P>&nbsp;</P><P>I've tried playing music on Pandora and TuneIn - my speaker was once proudly displayed on my desk and has now moved behind my computer to offset the sound.&nbsp; How do we get this speaker back so I can proudly display again?</P>Thu, 05 Sep 2019 16:22:27 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235471#M12113minnesotajosh2019-09-05T16:22:27ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235756#M12128
<P>I'm experiencing the same sound quality issue and going through the provided steps has not resolved the issue. Very dissapointing.</P>Fri, 06 Sep 2019 15:38:21 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235756#M12128stephenr1232019-09-06T15:38:21ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235806#M12132
<P>My revolve used to amaze people with the deep bass n crispy sound. I only had to crank the volume halfway to fill up mu room..now it's not the same and its obvious.</P><P>Please bose, do something soon</P>Fri, 06 Sep 2019 18:33:35 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235806#M12132Shenid932019-09-06T18:33:35ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235812#M12133
<P>My revolve used to amaze people with the deep bass n crispy sound. I only had to crank the volume halfway to fill up mu room..now it's not the same and its obvious.</P><P>Please bose, do something soon.</P><P>Thanks in advance</P><P>&nbsp;</P><P>&nbsp;</P>Fri, 06 Sep 2019 18:46:18 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235812#M12133Shenid932019-09-06T18:46:18ZBose Revolve+ Sound Quality Changeshttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235876#M12142
<P>Dear Bose</P><P>&nbsp;</P><P>As I updated the Revolve+, I found the sound dissapointing refering the previous version.</P><P>&nbsp;</P><P>I've reset the unit and the Bluetooth conections,&nbsp;</P><P>&nbsp;</P><P>The problem includes the Aux conections, bass has disapear from the ecuation.</P><P>&nbsp;</P><P>Can I downgrade the firmware either getting a new update soon???</P><P>&nbsp;</P><P>Thanks in advance</P>Sat, 07 Sep 2019 01:19:59 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235876#M12142ramarsi2019-09-07T01:19:59ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235934#M12140
<P>It must only be a particular batch of Bose Soundlink Revolve speakers that are affected by the update....I updated mine as well, and I have no change in sound quality. I went against the grain and updated mine (even after reading this thread) through the Bose Connect app and my Revolve sounds the same. I have no connection issues, or degraded sound quality.</P>Sat, 07 Sep 2019 13:03:16 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235934#M12140nativemills12019-09-07T13:03:16ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235973#M12143
<P>Update from earlier post - I compared my updated speaker from work to my wife's, who hasn't updated.&nbsp; Neither her nor I could tell a difference seperately or while in party mode.&nbsp; &nbsp;I may have been hypersensitive to the community comments.&nbsp;</P>Sat, 07 Sep 2019 17:21:51 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/235973#M12143minnesotajosh2019-09-07T17:21:51ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/236067#M12145
<P>I wish I'd never done the firmware update, sound quality now is nothing like it was when I purchased over a year ago! Have tried all the fixes you have recommended to no avail. Please fix this!</P>Sun, 08 Sep 2019 01:51:37 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/236067#M12145dmcd67692019-09-08T01:51:37ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/236536#M12165
<P>try to downgrad to 3.0.4 to 1.5.0&nbsp; by connect to usb and goto&nbsp;<A href="https://btu.bose.com/?p=-1#section=start" target="_blank" rel="noopener">https://btu.bose.com/?p=-1#section=start</A>&nbsp; and&nbsp; before update firmware</P><P>type&nbsp; a&nbsp; d&nbsp; v&nbsp; up down&nbsp; on keybord&nbsp; &nbsp;it will show advance mode might can select&nbsp; 1.5.0 firnware&nbsp;</P><P>&nbsp;</P>Tue, 10 Sep 2019 06:50:39 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/236536#M12165banmai2019-09-10T06:50:39ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/237192#M12187
<P>Banmai's solution was almost feasible. Typing A D V (Up Arrow Key) (Down Arrow Key) on your keyboard does pull up the Advanced panel, but the update option only does get you the 3.0.4 update option. It does not let you downgrade to 1.5.0.</P><P>&nbsp;</P><P>Has anyone ever tried this option and re-installing the 3.0.4 firmware to see if it somehow improves sound quality?</P>Thu, 12 Sep 2019 22:27:55 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/237192#M12187controlpoints2019-09-12T22:27:55ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/237487#M12206
<P>After the 3.04 Update the sound was very thin cheap...</P><P>but after &nbsp;the 10 sec reset, everything works fine in good old quality.</P><P>My device was produced late 2017, so for me problem solved...thx</P>Sat, 14 Sep 2019 07:01:00 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/237487#M12206Behaviour2019-09-14T07:01:00ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/237501#M12208
<P><LI-USER uid="127162"></LI-USER>&nbsp;That does not work.I guess there is no way to downgrade the device firmware! And there seems to be no update from Bose regarding the issues being faced for certain devices atleast.</P><BLOCKQUOTE><HR /></BLOCKQUOTE><BLOCKQUOTE><HR /></BLOCKQUOTE><BLOCKQUOTE><HR /><LI-USER uid="127162"></LI-USER>&nbsp;wrote:<BR /><P>Banmai's solution was almost feasible. Typing A D V (Up Arrow Key) (Down Arrow Key) on your keyboard does pull up the Advanced panel, but the update option only does get you the 3.0.4 update option. It does not let you downgrade to 1.5.0.</P><P>&nbsp;</P><P>Has anyone ever tried this option and re-installing the 3.0.4 firmware to see if it somehow improves sound quality?</P><HR /></BLOCKQUOTE><P>&nbsp;</P>Sat, 14 Sep 2019 08:13:52 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/237501#M12208aravindc2019-09-14T08:13:52ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/237519#M12209
<P>I reinstall firmware 3.0.4 &nbsp;and then reset by hold multifunction button and reset Bluetooth&nbsp;</P><P>&nbsp;</P><P>sound quality of bass not changes .</P><P>&nbsp;</P><P>Bose must to be solve this problem.</P><P>&nbsp;</P><P>&nbsp;</P>Sat, 14 Sep 2019 10:48:26 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/237519#M12209karnth2019-09-14T10:48:26ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/237608#M12211
<P>Bose chose to remove the option to revert to earlier firmwares for consumers due to a decision from corporate. You used to get a choice with at least 4 or 5. Then it became 2. Now it's only the current one. I believe it was the wrong choice.</P>Sat, 14 Sep 2019 19:56:13 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/237608#M12211eugeneviv2019-09-14T19:56:13ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/237668#M12214
<P>I am unable to pair my new android phone to my Bose Revolve.&nbsp; I disconnected my old iPhone but when switching on the speaker it still says pairs to Liz's iPhone. The iPhone has been reset and has mi sim.&nbsp; Just thought I think the settings have been saved in iCloud?&nbsp;</P>Sun, 15 Sep 2019 08:26:32 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/237668#M12214lizzie.dunn@btinternet.com2019-09-15T08:26:32ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/237673#M12215
<P>Hello Lizzie,&nbsp;</P>
<P>&nbsp;</P>
<P>Thanks for&nbsp;reaching out via the Bose Community. Welcome to the site.</P>
<P>&nbsp;</P>
<P>It sounds like your speaker is still paired to the phone. To set up a new connection, press and hold the Bluetooth button on the speaker for a few seconds or until you see the Bluetooth LED begin to pulse blue. If you continue to have issues/no longer wish to connect to the iPhone, please press and hold the Bluetooth button on the speaker for around 10 seconds. The device list will fully clear and you will be able to establish a new connection with your chosen device.&nbsp;</P>
<P>&nbsp;</P>
<P>Kind regards,&nbsp;</P>
<P>&nbsp;</P>
<P>Jeff G&nbsp;</P>Sun, 15 Sep 2019 08:42:18 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/237673#M12215Jeff_G2019-09-15T08:42:18ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/237691#M12217
<P><LI-USER uid="111210"></LI-USER>&nbsp;Is there any update for the devices which are going through issues like, connectivity problems, and sound problems. There seems to be no more updates from Bose or resolution for the users who are actually facing issues with the devices post upgrade to 3.0.4!</P><P>&nbsp;</P>Sun, 15 Sep 2019 10:00:33 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/237691#M12217aravindc2019-09-15T10:00:33ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/237692#M12218
<P>Hello aravindc,&nbsp;</P>
<P>&nbsp;</P>
<P>There have been a very small number of reports regarding this, and we were unable to replicate the issue on two units we tested in our office product room, regardless, we escalated this up the chain to our QA and Development team&nbsp;to get this looked into. We will update this thread&nbsp;with any news as soon as we get it.</P>
<P>&nbsp;</P>
<P>Thank you for your continued patience.</P>
<P>&nbsp;</P>
<P>Kind regards,&nbsp;</P>
<P>&nbsp;</P>
<P>Jeff G</P>Sun, 15 Sep 2019 10:06:31 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/237692#M12218Jeff_G2019-09-15T10:06:31ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/237741#M12221
<P><LI-USER uid="111210"></LI-USER>&nbsp;can you tell me if there were any sound tweaks included in the 3.0.4 update? What changes were made that fall under "general cleaning under the hood"? It's not that my Bose now sounds bad, it still sounds good but I feel like there was a change in the bass level (reduced bass) as well as the overall volume level (it doesn't feel as loud at max volume). I think it would be great if you guys would incorporate an EQ in the Bose Connect app so that end users can adjust the sound to thier personal taste. The EQ could have a "Bose Default" button to set the sound back to the Bose reccomended settings.&nbsp;</P>Sun, 15 Sep 2019 16:04:29 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/237741#M12221stephenr1232019-09-15T16:04:29ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/237902#M12227
<P>Hello Stephenr123,</P><P>&nbsp;</P><P>Thanks for reaching out.&nbsp;</P><P>&nbsp;</P><P>To be completely honest, 3.0.4 has been an incredibly incremental update regarding changes. The changelog is as follows:&nbsp;</P><P>&nbsp;</P><P>Released&nbsp;20&nbsp;Aug 2019</P><P>Version:&nbsp;<EM>3.0.4</EM></P><P>Enhancements</P>
<UL>
<LI>Improved Bluetooth® pairing process with Windows 10</LI>
<LI>Fixed bugs and did some general cleaning under the hood</LI>
</UL>
<P>&nbsp;</P>
<P>These are&nbsp;the only changes that were made to the firmware. Despite this, we have as mentioned, escalated due to the reports above.&nbsp;</P>
<P>&nbsp;</P>
<P>Kind regards,&nbsp;</P>
<P>&nbsp;</P>
<P>Jeff G</P>Mon, 16 Sep 2019 14:26:02 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/237902#M12227Jeff_G2019-09-16T14:26:02ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/238055#M12235
<P>That is not solving the problem. Maybe you should just admit you have no clue what to do and your solutions are not working. I own 4 revolve plus and they all do this. 1200 dollars I have invested. I am going to back to Amazon and give the product a 1 star review.</P><P>&nbsp;</P>Tue, 17 Sep 2019 06:00:10 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/238055#M12235park2019-09-17T06:00:10ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/238056#M12236
<P>Thank God I searched on line for any issues with the firmware update. Fortunately, the update from the app was taking forever and I killed it.</P><P>&nbsp;</P><P>I have 2 Revolve speakers for nearly 3 years that I love and take everywhere. Stereo mode always blows everyone away when they hear them. I would have cried if the sound quality got ruined. Very disappointed Bose is not acknowledging there is a problem.</P><P>&nbsp;</P><P>Leary about buying the new sonos competitor version. It doesn't have stereo mode. How can you release a new speaker without stereo mode? You do realize its a way to sell more speakers, right?</P>Tue, 17 Sep 2019 06:05:48 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/238056#M12236masimca2019-09-17T06:05:48ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/238485#M12255
<P>This also happened to my soundlink 2 with firmware update. Who ever is running Bose sound quality the last few years has killed the eq settings and it’s killing Bose’s reputation.</P><P>&nbsp;</P><P>Bose please hire back who ever was setting up your equalizer sound settings 3 years ago!</P><P>&nbsp;</P><P>Im buying your products, because your hiding from fixing issues, and it’s clear in your canned outsourced responses to simply reset the device!&nbsp;</P><P>&nbsp;</P><P>Your customers are screamimg to fix audio quality!&nbsp;</P><P>&nbsp;</P><P>Listen to them!&nbsp;</P><P>&nbsp;</P><P>Reset your firmware engineers please,</P><P>&nbsp;</P><P>Kind regards, John</P>Thu, 19 Sep 2019 03:27:08 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/238485#M12255jd322019-09-19T03:27:08ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/238497#M12257
<P>Rightly said&nbsp;<span class="lia-unicode-emoji" title=":face_with_tears_of_joy:">😂</span> Reset your firmware please!</P>Thu, 19 Sep 2019 06:54:06 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/238497#M12257aravindc2019-09-19T06:54:06ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/238690#M12263
<P>I know the Bose QA team is trying to reproduce the problems being addressed on this forum so i want to make sure they have all of the info they need. After resetting the speakers they do sound better since but mids are higher than the lows now. I think that is fine for some folks based on what type of music they listen to but what drew me to these Bose speakers was their lows. It's what added the depth of sound. These are small bluetooth speakers so depth of sound is really important. Big sound from a little speaker is what everyone would say. Now its just loud.</P><P>&nbsp;</P><P>These are only the sound issues. There are issues with linking two Bose speakers using the Bose Connect App. I literally have to try 5 or 6 times to link my two revolve plus speakers before they actually connect.&nbsp;&nbsp;I want to make sure that Bose QA team is also looking into the connection issues when linking two Bose speakers together. Linking two revolve plus speakers might also help them hear the sound difference.&nbsp;</P>Thu, 19 Sep 2019 21:52:12 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/238690#M12263dolivares442019-09-19T21:52:12ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/238692#M12264
<P>I'm the original poster (who also said the issue was "resolved" after a reset). I agree with&nbsp;dolivares44 - the speakers aren't night-and-day better after the reset, if better at all. The bass is still weak, even though the speakers are clearer in the mids and highs. I do not think the issue is -really- resolved as work still needs to be done in my opinion to bring it to where it should be. All I meant to do is give Bose the benefit of the doubt since I'm slowly learning to live with the speakers, but they definitely are bass shy now compared to how they used to be.</P>Thu, 19 Sep 2019 21:56:53 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/238692#M12264eugeneviv2019-09-19T21:56:53ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/238829#M12266
<P>I need to throw my hat in the ring on this, also.</P><P>&nbsp;</P><P>My Bose App auto-updated my Revolve and I've noticed a drop in bass and depth ever since then. I first noticed it playing Massive Attack's 'Protection' on one of my usual playlists. The track no longer hits hard in my room like it used to. The lows are perceptibly weaker.</P><P>&nbsp;</P><P>I would really appreciate it if Bose would allow me to swap out my Revolve with another product.</P>Fri, 20 Sep 2019 14:51:46 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/238829#M12266HospitalistDoc2019-09-20T14:51:46ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/238834#M12267
<P>Hello&nbsp;HospitalistDoc,&nbsp;</P>
<P>&nbsp;</P>
<P>Thanks for reaching out and welcome to the Bose Community Forums.&nbsp;</P>
<P>&nbsp;</P>
<P>I am sorry to hear that you are having issues.&nbsp;</P>
<P>&nbsp;</P>
<P>As mentioned by <LI-USER uid="111210" login="Jeff_G"></LI-USER>, we have passed this onto the relevant team and are awaiting feedback from them.&nbsp;</P>
<P>&nbsp;</P>
<P>As soon as we know more, we will update the community.&nbsp;</P>
<P>&nbsp;</P>
<P>We thank you all for your continued patience.&nbsp;</P>
<P>&nbsp;</P>
<P>Kind Regards,&nbsp;</P>
<P>Vicky W&nbsp;</P>Fri, 20 Sep 2019 14:58:29 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/238834#M12267Vicky_W2019-09-20T14:58:29ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/238964#M12278
<P>I have just done <STRONG>another</STRONG> Master Reset (3rd I think) and hey presto I have my rich and full sound back!</P><P>Very happy and loving my Revolve Plus again <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P>Sat, 21 Sep 2019 05:27:08 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/238964#M12278dmcd67692019-09-21T05:27:08ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/239069#M12281
<P>Hello&nbsp;dmcd6769,</P>
<P>&nbsp;</P>
<P>Thanks for getting back in touch and letting us know what helped you solve your issue, this is very helpful for other members of the community who might have the same issue as you get to their solution quicker.&nbsp;</P>
<P>&nbsp;</P>
<P>Should you need anything else then please get in touch, have a lovely day!</P>
<P>&nbsp;</P>
<P>Kindest regards,<BR />
Zoe C&nbsp;</P>Sat, 21 Sep 2019 18:32:29 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/239069#M12281Zoe_C2019-09-21T18:32:29ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/239163#M12287
<P>I decided to perform multiple resets in a row (I did three) and my bass levels are now back where they used to be. I have no idea why this worked but for those still experiencing sound issues you might want to keep trying the master reset.</P>Sun, 22 Sep 2019 15:53:49 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/239163#M12287stephenr1232019-09-22T15:53:49ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/239179#M12288
<P>Thanks dmcd6769 for figuring this out. It worked for me too!</P><P>&nbsp;</P><P>I performed 3 ten-second holds of the multi-function button and, for good measure, a few ten-second holds of the power button. After this, the bass is back and sound overall seems better than before the update.</P><P>&nbsp;</P><P>Info on both kinds of reset can be found here. <A href="https://www.bose.com/en_us/support/article/resetting-the-speaker-soundlink-revolve.html" target="_blank" rel="noopener">https://www.bose.com/en_us/support/article/resetting-the-speaker-soundlink-revolve.html</A></P>Sun, 22 Sep 2019 17:42:16 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/239179#M12288eugeneviv2019-09-22T17:42:16ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/239648#M12298
<P>I think I have to agree with you eugeneviv! The sound is even better than it was before the update, seems to have a bit more of a punch.</P>Tue, 24 Sep 2019 12:26:39 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/239648#M12298dmcd67692019-09-24T12:26:39ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/239836#M12304
<P>Ok. I just followed the advice from dmcd6769 and eugeneviv and it yielded very interesting results.</P><P>&nbsp;</P><P>For context, I have two Revolve Plus speakers that I always use in Stereo Mode.</P><P>&nbsp;</P><P>When I went through multiple resets, It worked for one of my Revolve Plus speakers, but not the other. From here on in, I'll name the better sounding speaker as 'Ikora', and the other 'Osiris'.</P><P>&nbsp;</P><P>I first tried the three 10-second holds of the Multi-Function button, then at least five 10-second holds of the Power button on Osiris. Then, I tried the same routine on Ikora.</P><P>&nbsp;</P><P>To test it out, <SPAN>I tried it on both Flat and Jazz EQs for Apple Music and used the following tracks with more refined bass and none of the thumpy dance tracks:</SPAN></P><P>&nbsp;</P><P>This Life by Vampire Weekend&nbsp;</P><P>Night So Long by HAIM</P><P>Loved Ones (Saudades) by Armando Young</P><P>&nbsp;</P><P>I first used Osiris as the source (Left) of my Stereo Mode then Ikora as the secondary (Right) speaker. It made the sound muddy for both speakers, lacking bass, regardless of the EQ or song.<BR /><BR /></P><P>Next, I tried Ikora as the source (Left), then Osiris as the secondary (Right). To my surprise, the Jazz EQ made the sound muddy so when I switched to Flat, the sound overall was more rounded in terms of both bass and treble.&nbsp;</P><P>&nbsp;</P><P>Overall, I'm glad that at least there's an unofficial workaround with this whole fiasco. For now, I'm using Ikora as my source speaker, and probably later tonight, I'll try doing more resets on Osiris to hopefully carry the fix over.</P><P>&nbsp;</P><P>Thank you&nbsp;<LI-USER uid="128011"></LI-USER> for figuring this out!</P>Wed, 25 Sep 2019 00:41:01 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/239836#M12304controlpoints2019-09-25T00:41:01ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/243492#M12454
<P>I did the update as well and I connected my speaker to my Mac and apparently it was using the SBC codec rather than AAC. I think the reduction in sound quality might have to do with that.</P>Fri, 11 Oct 2019 16:17:01 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/243492#M12454yxjl2019-10-11T16:17:01ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/244059#M12491
<P>"<SPAN>probably later tonight, I'll try doing more resets on Osiris to hopefully carry the fix over."</SPAN></P><P>&nbsp;</P><P><SPAN>any updates on this?</SPAN></P><P>&nbsp;</P><P><SPAN>It is my observation that</SPAN></P><P><SPAN>- there is a problem with sudden bass reduction in 3.04 firmware</SPAN></P><P><SPAN>- it can be fixed by doing a combination of multiple soft and hardresets (it is still unclear what exactly is causing the issue and why this is fixing it)</SPAN></P><P>&nbsp;</P><P>However, your post suggested that restoring the original sound performance doesn't seem to work with every speaker affected. What is it now?</P>Mon, 14 Oct 2019 19:18:32 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/244059#M12491audiofanatic6662019-10-14T19:18:32ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/245562#M12559
<P>It can not be fixed by the multiple resets in all cases.. I did lot of BT clear and factory resets WITHOUT any positive response.. The sound is still very flat, like on $20 BT speakers..</P>Mon, 21 Oct 2019 15:32:24 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/245562#M12559Ondrej772019-10-21T15:32:24ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/246431#M12584
<P>Any news?</P><P>&nbsp;</P><P>&nbsp;</P>Thu, 24 Oct 2019 22:53:41 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/246431#M12584Chris mentel2019-10-24T22:53:41ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/246564#M12590
<P>I have good news, maybe for others too..</P><P>After my struggles with terrible sound after via app update and no succes with reset operations i tried the web / PC updater way... and! The updater said that my firmware is 3.0.4, but my voice commands are only 1.5 - so it looks, like the update was not finished, even the mobile app said it was.. So I reflashed the firmware again, then did recommended reset of speaker via long press power button and for sure long press multifunction button too and sound is much much better, maybe the same like before first update...</P><P>So.. Wish you succesfully atempt too...</P>Fri, 25 Oct 2019 16:09:35 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/246564#M12590Ondrej772019-10-25T16:09:35ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/246796#M12597
<P>I will test it.</P><P>Thanks</P><P>&nbsp;</P>Sat, 26 Oct 2019 21:34:18 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/246796#M12597Chris mentel2019-10-26T21:34:18ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/246921#M12608
<P>AND!</P><P>do not forget reset BT connection list FIRST! Before update.. Because I quess the first unfinished updage was wrong becuse the speaker conected to phone BEFORE it was all done.. and that was, I think, the reason why it was not finished fully..</P>Sun, 27 Oct 2019 19:53:50 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/246921#M12608Ondrej772019-10-27T19:53:50ZRe: Soundlink Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/246933#M12609
<P>Hmmm&nbsp;</P><P>I can hear no Differenz.</P><P>I have the bose revolve with Firmware 1.50</P><P>I Update the speaker first with my iPhone, then i read your new tip</P><P>I connect this speaker with my PC ( bose installer). And re update the new Firmware.</P><P>But i can not say its better.</P><P>I have this speaker 3 days, and the Update is going Automatik From my iPhone.</P><P>I hope for a new Update.</P><P>Thanks for your tips</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P>Sun, 27 Oct 2019 21:07:28 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/246933#M12609Chris mentel2019-10-27T21:07:28ZRe: Sound Link Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/246986#M12610
<P>Hi,</P><P>I tried all the steps still the bass is off. Did hard reset thrice and soft reset 4 times but still same issue.</P><P>&nbsp;</P><P>I also checked by placing the speaker to other locations but still same issue. Bass is totally off. The speaker sounds like cheap entry level Bluetooth speaker.</P><P>&nbsp;</P><P>Please help. <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span> <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span> <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span> <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span> <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></P>Mon, 28 Oct 2019 05:31:28 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/246986#M12610Vishalmittal_20002019-10-28T05:31:28ZProblem with firmware 3.0.4 updatehttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/247705#M12651
<P>After the 3.0.4 update for Revolve Plus the right speaker in stereo mode starts after the left at the beginning of every song! It’s really annoying. &nbsp;When will this be fixed?</P>Thu, 31 Oct 2019 04:28:39 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/247705#M12651MPCoyle2019-10-31T04:28:39ZRe: Problem with firmware 3.0.4 updatehttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/248119#M12673
<P>I'm gonna pile on here with my grief about 3.0.4. I use an external bluetooth transmitter to send music from my home stereo to my Revolve+. Before the update, the volume controls on the Revolve+ controlled the volume on the speaker directly. After the update, the volume controls only work to remotely control connected bluetooth device audio levels. While that's fine for a phone or computer, it's no good for my purposes.</P><P>&nbsp;</P><P>I had this speaker for 2 years. Called to complain. Got them to waive the repair fees and sent the device back. Of course when I got the "fixed" speaker it's exactly the same as before. Bose did not understand my issue and wasted everyone's time fixing parts that weren't broken.</P><P>&nbsp;</P><P>We need either a) a new version of the firmware that gives back the previous volume control or b) the ability to roll back. Simple as that.</P>Fri, 01 Nov 2019 19:36:12 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/248119#M12673horizons12019-11-01T19:36:12ZRe: Sound Link Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/248380#M12689
<P>reinstall the 3.04 firmware connecting the revolve over USB to a PC and using the web updater. I did it on one of my two Revolve+ and the sound quality didn't change with the update (compared them before and after).</P><P>&nbsp;</P><P>Maybe there's an issue with the firmware update being processed wirelessly over the Bose Connect App, the app is constantly losing connection to the Revolve in daily use and trying to set up Party mode is so slow and unreliable that it's borderline useless.</P><P>&nbsp;</P><P>It would be interesting to know how others have installed the firmware update since we have both have positive and negative feedback here and if reinstalling the firmware over web updater fixes the problem.</P>Sun, 03 Nov 2019 11:52:08 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/248380#M12689audiofanatic6662019-11-03T11:52:08ZRe: Sound Link Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/248384#M12690
<P>I used the PC to update both speakers via USB.</P><P>It says my speakers are up to date and no other option given but to disconnect.</P><P>What shame Bose has made such a mess of something that was a very good product.</P>Sun, 03 Nov 2019 13:51:30 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/248384#M12690Corky632019-11-03T13:51:30ZRe: Sound Link Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/249203#M12724
<P>context is missing in your post</P><P>&nbsp;</P><P>are you saying you initially installed the update over the App on "your speakers" (more than one speaker?) and the sound deteriorated on both, re-installing over the webupdater failed because it doesn't give you the option?</P><P>&nbsp;</P><P>Did you try several resets as well?</P>Wed, 06 Nov 2019 14:58:33 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/249203#M12724audiofanatic6662019-11-06T14:58:33ZRe: Sound Link Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/250192#M12766
<P><STRONG>Here is the reason for the appalling 3.0.4 firmware update that has killed our once great speakers, the all new #BoseSmart.</STRONG></P><P><STRONG>Bose y</STRONG><STRONG>ou also killed the QC35's with firmware updates and introduced the 700 series, I see a hideous pattern here!</STRONG></P><P>&nbsp;</P><P><STRONG>DISGUSTING!!!!</STRONG></P>Mon, 11 Nov 2019 08:39:25 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/250192#M12766dmcd67692019-11-11T08:39:25ZRe: Sound Link Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/251973#M12837
<P>Does exists a way to downgrade the firmware?</P><P>Or at least to flash again the same firmware 3.04?</P><P>&nbsp;</P><P>Thanks</P>Mon, 18 Nov 2019 09:33:09 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/251973#M12837Fryc2019-11-18T09:33:09ZRe: Sound Link Revolve 3.0.4 update ruined sound qualityhttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/252569#M12867
<P>Whilst I am over the moon that I was able to fix the the issues with the sound quality and bass on my Revolve Plus I am still very irate that the issue arose in the first place and as such have uninstalled the Bose Connect app which forces the firmware updates. Why Bose don't we get to choose&nbsp;whether we want to install these firmware updates that obviously aren't tested properly before being shoved on to your unsuspecting and loyal customers.</P><P>My QC35's were ruined by an update, luckily the retailer I purchased from gave me a brand new pair.</P><P>I won't be re-installing the Bose Connect app unless we the consumers get to choose whether to update firmware or not.&nbsp;</P>Wed, 20 Nov 2019 07:10:09 GMThttps://community.bose.com/t5/Portable/Soundlink-Revolve-3-0-4-update-ruined-sound-quality/m-p/252569#M12867dmcd67692019-11-20T07:10:09Z