Home Depot Customer Satisfaction Survey

The Home Depot is the largest retailer of construction and home improvement products and services in the United States. The company is offering its customers the chance to take part in the Home Depot customer satisfaction survey found at homedepot.com/survey. This quick and easy to do survey is designed to measure customers’ satisfaction with the services and goods they received the last time they visited a Home Depot store.

Customers’ opinions are not published anywhere; however, the company uses the feedback it gets to come up with strategic measures of ensuring only excellent services and products are offered to its customers. When you take part in this survey, you will help Home Depot to better address and consistently improve customer needs and expectations, maintain a successful brand reputation, and facilitate long-term relationships.

The Home Depot customer satisfaction survey is not a sales effort; rather, it is a study conducted by Marketing and Planning Systems, a national research firm based in Boston, to help the company find new ways of serving you better. In addition, you will stand a chance to win a $5,000 Home Depot gift card for simply taking a few minutes of your time to complete the simple survey.

About Home Depot

Founded in 1978, the company’s proposition was to build giant home improvement superstores. The first two stores opened in 1979 in metro Atlanta. Today, Home Depot operates numerous big–box retail stores across America, including all 50 states, United States Virgin Islands, the District of Columbia, Guam, Puerto Rico, Mexico, and all 10 provinces of Canada.

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How to Enter the Home Depot Customer Satisfaction Survey

You Will Need:

A computer or mobile device with internet access.

A valid sales receipt from Home Depot for the last time you shopped there.

Comments

We bought 3 gallons of paint. The young lad was dealing with 2 customers at the same time. He was fast but we did not feel like we had time to ask a few questions about the paint with primer included. We got the attention on another salesperson and asked the questions we wanted to ask. We left with paint with primer but when we went in the store we didn’t want paint and primer. We were told that all Behr paint has primer now. That’s a good thing because the young fellow had already mixed our paint. We are still not sure if we got the truth or just the convenient answer. We are usually very satisfied with our shopping experiences at Home Depot. This one was and exception.

My wife and I spent hours with Matt Barr in Queensbury Home Depot designing our kitchen. He was so knowledgeable and patient with us. We now have a workable design for our new kitchen. There were many issues he had to solve including 3 door openings and a small space to work with. Thank you Matt for all your help. Our questions were answered completely and satisfactorily. We are grateful to have had such a knowledgeable specialist who made designing our kitchen a pleasant experience.

I was looking for a snow removal brush for my car. Dave S. was so helpful finding one for me. It said the store had some but they weren’t out yet. He looked until he found it.
Thanks Dave. Good employee and pleasant!

I Just Had the best & most helpful & experienced, very knowledgeable, Helpful young Lady that helped me with a big problem (Issue) With smart thinking & hard work (fast too)! She helped so many people & faster then all! I would Hire her in a Second, she’s that good with her job & customers! Shout Out To Brittney! (At the service desk!)!!

My husband and I went to home dot to pick up a great deal of supplies and I saw a gentleman asked if he would help us load and find items. Jason Rodrick was very pleasant and said that was his job. Jason helped us, load our two carts and then went outside and helped load our truck. he also told us we could call ahead and they would get everything so when we got there we could pay and load it for us . Jason made our visit pleasant, easy and quicker than we thought it would be. we enjoy Home Depot and the deals they have given us also. I recommend Home Depot very highly.