Don't see an appointment time that fits your schedule? Please email us your preferred days/times and we will do our best to accommodate if we can.Sometimes our online scheduling doesn't recognize where we might be able to fit in a client into the schedule, please give us a call if you don't see something that works for you.

Infinity Massage and Wellness' Policies.

Please read carefully and understand fully.

Cancelation PolicyWe understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is requiredwhen cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you may be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment. For most, this will not be enforced...because we understand that "life happens". If it is a chronic case (to be determined by therapist), the cancelation fee will be enforced.

No-showsAnyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment at the full appointment time rate as listed on the site. Discounted appointments/packages will not be honored at that price for missed appts. It will be the responsibility of the client to pay the "no-show" fee prior to their next appt. If you have not paid your "no-show" appt fee prior to your next appt, your next appt will not start until it is paid for in full. You will also be expected to pay your current session at the same time (prior to the session starting).

Late ArrivalsIf you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.