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Support Request: Billing Failed - Billing Interupted

Description

I'm using a card present Authorize.net account and I'm getting the "Billing was interrupted because an error occured while transmitting your data" I found a previous article saying that it was because the card wasn't reading track 2, I found that in the logfile as well. I have a keyboard emulated MagTek usb reader. Heres an example number as dumped into notepad %B###....^LAST/FIRST^###...?;###...=###...?
Settings for my card reader (MagTek Mini Swipe 21040108 3 Track)

The card reads/tests fine but for some reason when I use the settings above it still comes up with this error.
I've talked to Authorize.net already and they say its an API problem, as seems to be obvious from the log files.

So what am I doing wrong?

P.S.
Sorry, if this is a duplicate, it didn't appear in my support req list.

Answer: (4)

Re: Billing Failed - Billing Interupted

5/8/2007 6:25 PM

Another problem is this error occurs if you manually enter the data as well. I'm sure this isn't intended by why is the option for manual input available when you select "Card Present"? Or is it intended and just doesn't work right?

Re: Billing Failed - Billing Interupted

5/9/2007 5:23 PM

Hello,

I'm sorry but unfortunately our developer team has determined that there is a problem with Authorize.net if you have a card present account selected.