We operate a 7 day money back guarantee policy. We only send out products that are in perfect condition. If for any reason you are not completely satisfied with the quality of our products please contact us at sales@groceryshoppingonline.co.uk with the details of your order and the nature of the problem.

We will issue a returns number and address, you may then return the sweets to us for a refund.or exchange.

However Items ordered in error will be subject to a 20% restocking charge. The return shipping costs shall be the responsibility of the customer and not Grocery Shopping Online.

We cannot accept returns that have been tampered with, or opened. Items ordered in or made specially cannot be refunded,

DEFINITIONS

In order to simplify the Terms and Conditions we have provided definitions of certain words or phrases. Where the words or phrases have been used this is the definition we are referring to:-

"Contract" an agreement to sell the item(s) which you have placed on order through our website and which incorporate these Terms and Conditions.

Order: means an order placed by you for one or more of our products.

You, Your: means the person that is placing the order or simply using the website.

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian.Grocery Shopping Online, and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion

PRODUCT DESCRIPTIONS

Grocery Shopping Online, and its associates attempt to be as accurate as possible. However, Grocery Shopping Online does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Grocery Shopping Online, itself is not as described or you are not entirely satisfied with the quality of the sweets, your sole remedy is to return it within 14 days including the original documentation. The cost of returning the package shall be the responsibility of the customer and not Grocery Shopping Online, although a refund will be given after the goods have been inspected by Grocery Shopping Online.

COPYRIGHT

All content included on this site is the property of Grocery Shopping Online or its content suppliers. The software application provider and author for "osCommerce", is used under the GNU GENERAL PUBLIC LICENSE and all original authorship and credit for osCommerce remains the intellectual rights of osCommerce.com

We aim to protect legitimate credit card owners from fraud and therefore will report to the relevant authorities any person using or attempting to use a card without apparent authority

QUESTIONS

Questions regarding our Conditions of Usage, Privacy Policy,or Sweet Ingredients, can be directed to our support staff by clicking on the "Contact Us" link in the side menu. Or you can email us at: sales@groceryshoppingonline.co.uk