Qualtrics Help:

Qualtrics Frequently Asked Questions:

Does your Qualtrics account have these problems?

You have only have the opportunity to submit one survey?

You do not have “Distribution Survey Tab”

Answer:

You most likely have a “self-enroll” account. You will need to obtain a code to upgrade your Qualtrics account. You will need complete Step 1 through Step 4 below in the "Setting up a Qualtrics account" section.

This will change the status of your account from “Self-enrolled” to “UKY-standard”

Setting up a Qualtrics account:

Step 1: Login to https://download.uky.edu/ (Must have Link-Blue userid and password) Important: If your Link-Blue account resides on the MC domain, you will need to add "MC\userid" when logging into the UK Application Download webpage.

Download Page Login

Step 2: Search for “Qualtrics”

Step 3: Click the link to request a Qualtrics Account

Step 4: Complete and submit survey

Step 5: You will receive an email from [noreply@qemailserver.com] with full instructions for creating a Qualtrics account. Go to https://uky.qualtrics.com/ and click on “Please click here to create an account”

Step 7: Enter your first name, last name and phone number (optional). Click the “Finish” button

Step 8: Enter the code found in the Qualtrics email found in Step 5

Step 9: Verify your email address. You will receive an email from Qualtrics [noreply@qemailserver.com]. Click on the link in the email to verify your email address. If you didn't receive this email, you can click “Resend Verification Email."

Step 10: You will receive a"Successful User Activation" message. Then click "Click Here to Log in." This will take you to the Qualtrics login page. Log in with your email and new password.