Honest Pricing

Our Guarantee

HD Buttercup is committed to presenting you with the best possible prices. If you’re considering purchasing one of our products and find the identical brand name, size, weight, color, quantity, material and model number, we’ll gladly meet that competitor’s price. Simply email us the active URL address of the competitor’s website to support@hdbuttercup.zendesk.com, along with your name, phone number, shipping zip code, and the details of the price difference and we will refund the difference between the price you paid and our competitor’s price.

THE ITEMS MUST MEET THE FOLLOWING CRITERIA TO QUALIFY FOR OUR HONEST PRICING

The product is not a closeout, discontinued, damaged, open-box, flash sale or clearance item.

The product must be identical (quantity, brand, color, finish, grade, fabric, and configuration)

The product is in stock and available for immediate shipment from the competitor at the time of the price match request.

The advertised price is from a California based authorized retailer.

If a competitors price is from an online marketer, shipping cost, return cost policies, must be included when comparing prices.

The Honest Pricing cannot be applied to previous orders. The email notifying us of the price difference must be sent within 3 hours of the completion of your order with HD Buttercup in order to take advantage of the offer.

We will not match prices of an internet retailer that violates MAP (Minimum Advertised Price) price set by the manufacturer. HD Buttercup is an authorized retailer of brand name furniture manufacturers, therefore we stand behind the product as well as price policies set by the manufacturers.

HD Buttercup reserves the right to verify any ads, manufacturer and model details prior to completing the price match.

Online Pricing

While we strive for accuracy, manufacturer online pricing restrictions and ever changing selection makes it unfeasible to maintain accuracy on all prices. In the event of a price discrepancy between our website and our showroom, the showroom pricing will be deemed accurate. The prices listed are for the configurations as shown. Changes to finish, color, grade, fabric or leather may lead to price changes. Please contact us and we will be happy to help you with product pricing and information.

Information Accuracy

We have taken great care to provide you with information that is accurate and useful. Please notify us if you find an error and we will do our best to correct it. We ask that you contact us directly at support@hdbuttercup.zendesk.com or visit our stores to confirm information about pricing, color, features, dimensions, availability and special order lead times.

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