Whirlpool 36" Downdraft

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This vent was installed by a builder. The vent was not anchored properly, so it wobbled when turned on. About one month later it was broken and replaced. The other problem was the air duck connected to the air outlet. The air flow had to make three turns before it went out. The seemed to weaken the sucking power of the vent. I am not sure if this is also the cause of the broken one. It is a decent vent. But, if it is not installed right, problems will appear.