Customer Comments for OriginalWheels.com

May 25th, 2012

We love to hear from our customers about their experiences with us. The best way for us to improve our customer service is to know if our customers feel we did a good job, or if they feel we need to improve on any aspect. We will always try to address any customer complaints or issues that may have come up during their order and do the best job we can to correct any issues. We also just love to hear when our customers are happy! At OriginalWheels.com we strive to offer the best customer service we possibly can, and here is a place for our customers to tell us how we’re doing.

Excellent value for the money. This was my first purchase using your company and it definitely won’t be the last. Have 3 imports in the family and I look after my vehicles by using quality parts.You all have earned my trust and my business. Keep up the good work. Arthur Guruswamy January 7th 2014

I ordered a wheel, It came to me within one week in perfect condition. The sales staff was professional and quick to help me select the correct wheel for my car. Thanks for a great shopping experience.

I recently ordered a replacement wheel for my son’s 2002 Olds Aurora. The salesperson was very helpful in asisting me with my order and they kept me constantly informed as to the status of my order and when I could expect to receive it. The wheel came and it was an exact match to what was on the car. The wheel was in great condition and looked new. The shop was able to mount the tire to the new wheel without any issues and it looks great on the car. I would highly recomend this company for any of your replacement wheel needs without hesitation. Great Job!!! A+++

This is a compliment message. I wanted to compliment Junior at OriginalWeels.com on how well he helped me obtain the rim for my 2004 Ford Mustang. I ordered the item online and recieved a prompt call from him directing me to send photos to be sure it was an exact match. I sent the pictures and then he promptly directed my rim to be sent to me and it was in my hands in record time. I really appreciate the hard work he did and the precision in which he did it. My car desperately needed the rim because the old one was bent. It is my spare vehicle but I rarely wanted to operate it for fear that the tire may pop. Thank you Junior for all your help.

I have used OriginalWheels twice for the same stock wheels on my ford truck. Two of the wheels on my truck had factory defects that caused them to leek through the rim. The replacement rims I received were not just looking like new but solved my problems. obviously tested and confirmed to be quality used wheels at a very fair price.

I would really like to commend Jr. on his great customer service. I was in a jam and only needed one rim. He helped me through a few phone calls to get the rim I needed. It arrived promptly and in beautiful condition. I would highly recommend Original Wheels to anyone looking for like new wheels.

The wheels for my Santa Fe were in perfect shape and solved my rough riding problem. Wonderful finish and there were no issues in the mounting process. Great price and quick delivery, too! I’ll tell my friends and wouldn’t hesitate to go this route again. Thanks for the great service.

I recently had a problem on the road, here in Calif., that caused both of my wheels & tires on the right side of my 2006 Chevy Uplander van, to be destroyed. I went to a local Chevrolet Parts recycler, and had 4 wheels shipped out, from various locations around Calif. Every one of these used wheels came in bent. I then found OriginalWheels.com, online, and was very pleased to find that they could send me brand new, factory replica wheels. I was very happy with the price, and the shipping was very quick. I had my wheels within 36 hours. The wheels arrived packaged very well, in heavy cardboard boxes, and, fit my van perfectly. I would not hesitate to use OriganalWheels.com again if I needed to.

We just received my new original factory Ford steel wheels! To start with the packaging the wheels were shipped in was GREAT! And the wheels are awesome! Normally it is kind of hard to get excited about a “factory steel wheels” but for our original 1972 Ford Bronco project, these worked great with their factory hub caps. These OriginalWheels worked out GREAT! Thank you, Hedrick Speedsports

I ordered one rim for my 2008 Ford Ranger for one that had a slight bent where the tire and rim meet. Today I got new tires and had the new rim installed with a new tire and it looks fabulous. I’m definitely ordering from this company again if I ever need another rim.

I ordered a rim for my 2008 Ford Ranger from originalwheels.com when one had a bend in it from when I accidentally hitting a curb. The rim practically looked brand new when I received and will use these guys again if I ever need another one.

Hit a pothole and needed a new wheel for my 2010 Mustang GT..the Dealer wanted over $500 for a used wheel and would take a couple weeks to find one for me. I found Original Wheels and within a few days I had my wheel. Excellent and fast service! The wheel I received was clean and looked brand new, which was better then I expected !! and I saved hundreds of dollars compared to what the dealer wanted to charge me for a replacement used wheel. If I need to replace another wheel on any of my vehicles, I will defiantly order from Original Wheels again. Even the dealer was impressed with the quality and speed that I was able to get the new wheel. They were going to start using the site !!

I ordered a wheel from you and had it sent to the Mercedes dealer in New York where my daughter’s GLK was being repaired. You saved me several hundred dollars and were a delight to do business with. Thank you for a terrific experience!!

Yes, I was skeptical when first reviewing this site but the BBB (Better Business Bureau) endorsement is very credible and I placed an order for 4 BMW ORIGINAL EQUIPMENT RIMS for my X5. The people with whom I talked on the phone were exceptionally cordial and helpful. The wheels arrived within a few days of the order, and THEY ARE IMMACULATE. FULLY AS GOOD AS BRAND-NEW FOR LESS THAN 1/2 THE COST FROM THE DEALERSHIP. 1000% SATISFIED I AM!

My experience with Original Wheel was great! Ordering on their web site was fast and easy, and my new wheel arrived just days later. The wheel was clean and flawless and looks great on the car.
Thanks Original Wheel, you really deliver!

Needed 2 wheels for my BMW 525I and used the internet to shop around. Most places had my style on back order and wanted me to place a deposit for ones coming in. Contacted OriginalWheels and my size and style were in stock!!! Ordered them and received in timely fashion. HIGHLY recommended and will use them again—SERVICE was awesome!!! Many thanks to OW for superior customer satisfaction!!

I give two thumbs up for Original Wheels. Great customer support with helpful folks at the phone. Bought a wheel for my 1991 Honda Civic a while ago. Just got it installed. No blemishes on the rim, had a fresh coat of paint, no dents, it was as if brand new! Will buy from Original Wheels again. Also, I should give my regards to the folks at Original Wheels who pack the wheels for shipment. Perfectly packed in custom packing material that would do any industrial packaging course proud.

I had an excellent experience dealing with Original Wheels. Good price, friendly staff who knew the products and best of all a follow-up call to make sure I received the product on time and it met my expectations. Highly recommend Original Wheels.
best,
r

My order experience at Original Wheels was great! I received them in amazing time and found the entire process good. The wheels were in perfect condition as well. Thanks for the wonderful experience and I know where to call if I need wheels again!