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If you just upgraded to Windows 10 or running build 10240 or greater of Win 10 pre-release you will need to download and install the new version of ZoneAlarm 14.0.157.000

[Solved] invalid spyware detection

This relates to CNMOP6d.DLL which is part of the installed software to support a Canon ip5000 printer.
This has been installed on my windows XP computer for a couple of years without any problems whatsoever. Today, when I attempted to print a document, This file was quarantined as containing the Trojan-Spy Win32.Zbot.gen . I have uninstalled and re-installed the printer software, and the file, despite being a fresh copy from the installation CD, was again quarantined.
Has any-one else found this, and if so, how have you fixed it?
I am running 9.1.008.000 of TrueVector, Security Suite and Driver.
I am running Antivirus 8.2.0..42 DAT 1011704192
I am running Antispam 6.0.0.2383
Latest AV update 13/02/2010 14:51

Re: invalid spyware detection

Originally Posted by alistairm

This relates to CNMOP6d.DLL which is part of the installed software to support a Canon ip5000 printer.
This has been installed on my windows XP computer for a couple of years without any problems whatsoever. Today, when I attempted to print a document, This file was quarantined as containing the Trojan-Spy Win32.Zbot.gen . I have uninstalled and re-installed the printer software, and the file, despite being a fresh copy from the installation CD, was again quarantined.
Has any-one else found this, and if so, how have you fixed it?
I am running 9.1.008.000 of TrueVector, Security Suite and Driver.
I am running Antivirus 8.2.0..42 DAT 1011704192
I am running Antispam 6.0.0.2383
Latest AV update 13/02/2010 14:51

I really need to get my printer working again.

Hi,
Sounds like a false postive, but to be sure upload the file CNMOP6d.DLL to VirusTotal
VirusTotal is a free service that analyzes suspicious files against 40+ AntiVirus engines(I may be wrong on the number of AV engines used but its quite a large number). You'll get an online report fairly quickly.

Assuming it's a false positive you can exclude the file from the virus scan and report it as a False Positive

Re: invalid spyware detection

Many thanks for the quick response.
I have excluded it from the ZoneAlarm scan, and I can now print again

This is the result from VirusTotal

File CNMOP6d.DLL received on 2010.02.13 17:17:26 (UTC)
Current status: Loading ... queued waiting scanning finished NOT FOUND STOPPED
Result: 1/41 (2.44%)
Loading server information...
Your file is queued in position: 2.
Estimated start time is between 46 and 66 seconds.
Do not close the window until scan is complete.
The scanner that was processing your file is stopped at this moment, we are going to wait a few seconds to try to recover your result.
If you are waiting for more than five minutes you have to resend your file.
Your file is being scanned by VirusTotal in this moment,
results will be shown as they're generated.
Compact Compact
Print results Print results
Your file has expired or does not exists.
Service is stopped in this moments, your file is waiting to be scanned (position: ) for an undefined time.

You can wait for web response (automatic reload) or type your email in the form below and click "request" so the system sends you a notification when the scan is finished.
Email: