Software Architect

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Root Cause Analysis Chart

At Sologic I worked with an excellent team to design their new RCA charting application UI. The process began with an existing product which was outdated and failing to deliver on customer expectations. After becoming familiar with the legacy application and its user experience I spent time interviewing existing customers who were dissatisfied. I drew some sketches of what I thought would improve current users’ experience and got buy-in from the product team. I built a prototype in HTML and CSS. After a few iterations we decided on a UX theme and got to work.