Trip Planning
"What bus do I take ..." "What's the best way to ..." "How do
I get from here to there ..." Call our Customer Service Line at
321-BUSS (2877) for general
information or to obtain a schedule for personalized trip planning
assistance (please know your travel area and have a pen and paper
ready when calling). Customer Service Representatives will be
happy to provide assistance. From Roseville / Citrus Heights please
call our toll-free number 726-BUSS (2877).

557-4545
or TDD/Hearing Impaired 557-4686 or
Click Here to fill out an online formWeekdays: 8 a.m. to 5 p.m. Closed weekends & most holidays.
Call Customer
Advocacy at 557-4545.
We always like to hear good things about RT employees and services.
If you have a compliment or complaint, please be prepared to describe
your situation and include the following details: what happened,
when (date and time), where (location, route number, bus or train
vehicle number). Due to intermittent heavy call volume, you may
be connected to voicemail. Please leave a message, one of our
Customer Advocacy Team members will return your call as soon
as possible - no longer than two business days.

Seniors age 62 and over (with written proof of
age).
Individuals with disabilities
(with written proof of disability). A Medicare card is valid to purchase an RT Disabled photo ID
card. Please see the Discount Fare section of this website or call 321-2877 for a listing
of documentation accepted by RT for individuals with
disabilities.
Students (age 5-18) must show proof of school enrollment
or be accompanied by a parent or guardian to purchase an RT Student
photo ID card. RT Student photo ID cards are good for three years.
Must have proper RT photo ID card for a discount sticker to be
valid.