PRIVACY POLICY

Catskill Supply Privacy Policy (January 28, 2009)

Catskill Supply considers privacy of our customers to be very important. This Policy applies to all of the products, operations, services and websites offered by Catskill Supply Inc. Catskill Supply adheres to the US Department of Commerce's safe harbor privacy principles of Notice, Choice, Onward Transfer, Security, Data Integrity, Access and Enforcement.

During the use of our web site, and while doing business with our company, we may collect the following types of information:

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Information you provide - When you order products or Email us, we ask you for personal information (such as your name, email address and an account password) we may retain that information within our organization. We do NOT pass this information to anyone else.

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Catskill Supply cookies - We do NOT store cookies, or any other files, or information, on your computer. We do use reverse cookies. Reverse cookies stores your order information on our servers. You can set your browser to refuse all cookies, and it will work with on our web site.

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Order information - When you order products from Catskill Supply, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request. Additionally, we collection information such as Billing address, shipping address, phone numbers, Email address, etc. We are required to collect this information to process the order. We will not share this information with any other party. We may use this information to obtain authorization for credit card processing. We are required by State and Federal law to retain the order information.

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User communications - When you send email or other communication to Catskill Supply, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

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Email Address - When you order products from our website, we will Email you a confirmation of the order. Additionally, we do provide our shipping carrier with your Email address so that they can send you the tracking number of your shipment. If we have a problem with your order, we may Email you with the problem so that you can decide how you want the problem resolved. At this time, we do NOT Email our customers Specials, monthly specials, announcements, or any other type of sales promotions. In the future if we do decide to Email monthly specials, we will do so with your permission.

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. We also encrypt sensitive information to prevent fraud and thief of information.

We restrict access to personal information to everyone except Catskill Supply employees, contractors and agents who need to know that information in order to facilitate their jobs. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination, civil action, and criminal prosecution, if they fail to meet these obligations.

Catskill Supply processes personal information only for the purposes for which it was collected and in accordance with this Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

When you use Catskill Supply services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Some of our services have different procedures to access, correct or delete users' personal information. We provide the details for these procedures in the specific privacy notices or FAQs for these services.

Catskill Supply regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or Catskill Supply's treatment of personal information by contacting us through this web site. When we receive formal written complaints at this address, it is Catskill Supply's policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Catskill Supply and an individual.

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most changes would be minor. Regardless, we will post any Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Policy changes). Each version of this Policy will be identified at the top of the page by its effective date.