We request all our valuable customers to insists on verifying the credentials of the pick up boys coming from Garudavega International courier services and also to insist a Garudavega Brand Packing material if doubts kindly contact
(83745555611)**pick up charges applicable depending on the distance

Terms & Conditions

The customer is responsible for customs/ duties/ charges and will not hold GarudaVegaDelivery Services Pvt Ltd (Herein after called as GVDSPL) against any of the associated charges and/or delays arising due to customs clearance.

The customer is solely responsible for the dimensions and weight specified to be correct and if there are any variations to the weight and/or dimensions, the customer could be charged for the extra weight and additional processing charges occurring due to change in dimensions/weight declared and also the shipments could be stopped due to discrepancy in dimensions specified.

GVDSPL is not responsible for shipment held for any reason beyond our control like government agencies, natural calamities or unforeseen events.

The customer also agrees not to ship any prohibited items listed in GVDSPL website (subject to changes from time to time) and is solely responsible for the consequences arising out of it if sent.

Return shipment charges and also possible custom charges will be borne only by the Customer provided if there is no mistake of GVDSPL.

Claims on Shipment value above Rs.1000/- would be entertained only upon insurance of the packages.

In case of damage of shipments because of solely GVDSPL mistake, refund will be given in 90 days.

Claiming conditions:
Complaint must be given within 72hrs in writing from the shipment delivery date, along with proof.

GVDSPL is not liable For the Following

Delayed shipments: we will make every effort to deliver your shipment according to our regular schedules. GVDSPL is not liable for any delays,

on account of Picking up a shipment

Transporting a shipment (including delays causes by diversions)

Delivering a shipment

We reserve the right , without admitting liability to refund transportation/shipping chages so. But GVDSPL is not obligated to do so.

circumstances beyond our control : GVDSPL is not liable if shipment is lost(includes misdelivered) or damaged because of circumstances beyond our control. Those circumstances includes:

An act of God for example earthquake , cyclone, storm or flood etc…

Force Majeure for example war, plane crash or embargo.

Any defect or characteristic to do with the nature of the shipment. Even if known to us when we accepted it

consequential damages: GVDSPL is not liable for the following , whether they arise in contract or any other form of civil aviation, including negligence , and even if they are our fault.

Consequential or special damages of loss.

Other direct loss

Breach of other contracts

GVDSPL is liable for

Extent of our liability: our liability for lost or damaged shipment is limited to the lowest of these 3 amounts:

INR 1000/- or

The actual amount of loss or damage as per the GVDSPL Invoice

The actual value of the package. This does not include any commercial utility or special value to the shipper or any other person.

What ‘actual value’ Means: the lowest of the following amounts determined as the time and the place we accepted the shipment documents (meaning any shipment without commercial value).

Package meaning any shipment with commercial value.

The cost of repairing or replacing the parcel or

The resale of fair market value of the parcel

The actual value of the parcel cannot be more than the original cost to you plus 10 percent.

any claims on documents will be entertained upon taking the insurance– DHL/Fedex/UPS etc.