Return Denied

I have been denied returns for 365 days at Best Buy because of a few recent returns. Sadly, the two returns that flagged it were $1 and $3 respectively.

I went through my credit card transactions--I've spent over $20,000 in 2017-2018 at Best Buy, but now I'm unable to make returns for one YEAR?!

This seems like a cruel joke. I called the company, The Retail Equation, and they are emailing me a report--but offered no way to challenege this punishment. I called Best Buy customer service--no one was able to help me.

If this doesn't get fixed, I will no longer be shopping at Best Buy--which is very frustrating.

Has anyone experienced this and have they found any avenues that removed this 365 day ban on returns?