INTERSECTIONS / THOUGHTS / INSIGHTS

A Twitter Question | A Twitter Answer

What are the top 3 tools an organisation can use to implement social media culture?
A crowbar, a mirror and some cakes. Wasn’t being glib—you’ll have to move some people/attitudes, humanise practises/successes and reward/celebrate change.

The above is taken from my random one hour surgeries I hold on Twitter where anyone can ask me anything related to social / digital media.