Help Center

Help Center

What is the blockchain fee?

The blockchain fee, also called the 'miners' fee is a bitcoin transaction fee that is charged to users when performing bitcoin transactions. The fee is collected to reward miners for maintaining the Bitcoin network.

You need to pay the blockchain fee to ensure your bitcoin transfers arrive in a timely manner. The blockchain fee is one of the main tools used to speed up bitcoin transactions, which are often slow due to high congestion on the Bitcoin network. The lower the blockchain fee, the lower your transaction's priority in the Bitcoin network.

Your Visa Debit & Prepaid Card will be issued by Contis Financial Services Ltd who is authorised by the Financial Conduct Authority to issue e-money (Firm Reference Number: 900025) and is a member of Visa. Please note the Visa card is an electronic money product and although it is a product regulated by the Financial Conduct Authority, it is not covered by the Financial Services Compensation Scheme. We ensure that any funds received by you are held in a segregated account so that in the unlikely event that Contis Financial Services Ltd becomes insolvent your funds will be protected against claims made by creditors.