Service Uptime Guarantee

The service uptime for every single cloud hosting account is of essential importance. If you use a server which has frequent problems and your site is not available for extended periods of time, it is more likely that site visitors will not return. If you have an online store, for instance, this will mean lost prospective customers and less income. Your sites can even get penalized by search engines with lower rankings irrespective of how good their content is. To avoid such a scenario, you should always make certain that the hosting service you receive is stable. In this way, the success of your site will depend solely on its content and your advertising campaigns and won't be affected by hosting-related elements that you have no control over.

Service Uptime Guarantee in Cloud Hosting

We guarantee 99.9% server uptime for each and every cloud hosting account on our servers. We take advantage of a high-tech cloud Internet hosting platform in which each part of the web hosting service is managed by a separate set of servers, thus if one machine fails, the other ones inside the cluster will take over immediately. The cloud platform also cuts down the overall load tremendously, so the hosting service is much more stable when compared with a service through which everything runs on a single machine and your sites will perform in the best possible way. In addition, we have redundant Internet lines and diesel-powered backup generators to ensure that your websites will stay online no matter what. Hardware and software firewalls guarantee the proper performance of your machines in the event of DDoS attacks whereas in the case of any software issue, we have administrators overseeing the machines 24/7.

Service Uptime Guarantee in Semi-dedicated Servers

We guarantee 99.9% uptime for each semi-dedicated server package obtained through our company. You can forget all about about your website being offline for some reason because we employ a top-notch cloud hosting platform with a custom-built load balancing system. As opposed to handling everything on just a single server and risking one service to take everything down, we have spread the different services among their own sets of servers. Put simply, your databases, files, e-mails, stats, and so forth, are addressed by separate clusters, and so the failure of one web server will have no influence on the overall service or on your sites. Multiple backbone Internet providers and diesel powered backup generators guarantee that infrastructural problems are not going to affect your sites either. We also have software and hardware firewalls as well as a capable team of administrators to check the incoming and outgoing traffic and to respond to any software issue 24/7.

Service Uptime Guarantee in VPS Servers

All of our Virtual Private Server packages include a 99.9% uptime guarantee. The stability and availability of the service is guaranteed by a number of Internet providers and diesel-powered backup generators. We also employ new hardware for the physical hosting servers where the VPS accounts are created to steer clear of any possibility of hardware malfunction and every part has been tested substantially. The integrity of your information is ensured by using enterprise-level hard disk drives working in RAID and the uptime warranty time includes all maintenance procedures, so your sites are going to be working virtually without any interruptions. Our experienced admins will resolve immediately any software issue which may appear, so even if there's an issue with another VPS server account on the physical web server, your VPS isn't going to be affected. The web server uptime is listed on our website and not hidden in our Terms of Service simply because we can keep our promise and provide an exceedingly reliable hosting service.

Service Uptime Guarantee in Dedicated Servers

While we can't control what you do with your dedicated server, what offline software or script-driven applications you set up on it or when you restart it, we can guarantee that it's going to be accessible at least 99.9% of the time. Your hosting server is going to be positioned in our state-of-the-art facility in the downtown area of Chicago and its uptime and accessibility is going to be guaranteed by powerful diesel backup generators and several Internet providers, so no outages or other infrastructural difficulties will affect the proper work of your web sites at any time. Our qualified team of system admins will make sure that if your server stops for some reason, it'll be restarted immediately. To prevent any chance of failures, we are going to give you a hosting server with new and extensively tested hardware components to ensure that all of your sites are up and running no matter what.