Client Relationship Manager

Rapidly growing market-leader with an Innovative product used by the world’s elite businesses

Great, team-oriented Client Service environment

A place where people look forward to coming to work every day and where you can flourish if this is the right place for you

Our Company

IBISWorld is growing. Fast. And to keep up with our rapid growth, we’re looking to build on our biggest strength: our people.

IBISWorld is more than just a market research firm on Wall Street. It’s a place where great people work together to serve great companies every day. Our people are growing (personally and professionally!) almost as fast as our business.

We are now the global leader in industry market research with a very loyal following of the world’s elite businesses. How did we get here? It’s all about our people…and to keep up with demand we are looking to add even more talented people to our team.

Our mission is to be the premier provider of high value-added information to the largest and most influential enterprises in the nations where we operate. We do this while maintaining a culture where people are passionate about their work and are surrounded by like-minded, intelligent achievers. Your mission is to find out how you can be a part of our progression and innovation.

Since our inception in the United States, we’ve grown to a multimillion-dollar business, making us one of the fastest-growing small businesses in the United States. We believe that IBISWorld offers a great opportunity for people who share our vision of delivering great value for our customers and for ourselves. We are looking for people who want more than a job – people who are seeking a career. You’ll be given an opportunity to push your boundaries, find out what you’re really capable of, work with and learn from smart people and enjoy a journey where you will be part of building a world-class organization.

The Role

We are seeking energetic Client Relationship Managers (CRM’s) with previous successful experience in account management, inside sales, client service or similar job roles. You will manage and grow an existing book of business. You will provide proactive service to ensure that we assist clients in using our data to help their businesses succeed and will be responsible for all account management activities.

You will liaise with business owners, managers and procurement departments to renew client contracts and will maximize revenue growth by uncovering new opportunities and by pursuing areas where other IBISWorld products meet the client's needs. This full-time position is based in our New York, NY office located at 40 Wall Street.

Reporting to the Client Service Division Manager, you will be responsible for:

Proactively call new and existing clients to maintain & build relationships within the company.

Developing new contacts within your client base to spread awareness of our services.

Proficiency with Microsoft Office applications (Microsoft Access a plus but not req.).

Ability to travel domestically for occasional client visits and events as necessary.

You will be rewarded with a Competitive base salary + Commissions with first year earnings ranging from $50,000-$85,000, comprehensive benefits package including: 401k, medical, vision, and dental insurance, as well as commuter benefits, paid vacation, life and disability insurance.

If you think you are the ideal candidate for this role please apply by submitting your resume and a short cover letter addressed to Patty Corey. No phone calls please. If you would like to know more about IBISWorld please visit our Careers Page.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Applicants must be available to work full-time in our NYC office. IBISWorld does not pay relocation costs.

EQUAL OPPORTUNITY EMPLOYERIBISWorld provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status or genetics. In addition to federal law requirements, IBISWorld complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Are you a legal US resident or authorized to work in the US without visa sponsorship from IBISWorld?
*

Yes

No

If hired, are you able to perform the essential functions of the job for which you are applying, either with or without reasonable accommodation?
*

Yes

No

If hired would you have a reliable means of transportation to and from work?
*

Yes

No

I choose not to disclose

Completing this section is completely voluntary. IBISWorld is an Equal Opportunity Employer and does not discriminate in hiring or employment because of race, color, national origin, sex, age, disability, gender identity, sexual orientation or veteran status. Various government agencies request statistical data regarding our hiring, but no information gathered will be used in employment decisions.