Our experience with Grote was and continues to be a very satisfying and positive experience. Our salesperson was very knowledgeable and told us up front what are options were, and work diligently to get us in a vehicle that was within our price range, and comfortable monthly payments. It has been a year now since we purchased our truck and we have had no problems. We utilize the service department regularly for oil changes, and the service staff is wonderful, Patrick and Bob are so polite and my wait is never long, their prices for service is very reasonable, the best I've found in town. Bob will keep you laughing, he is so funny. They even have coloring books and crayons for the kids which I found very useful when having to bring my grandchild with me at times of service. Grote is true to it's motto " They are truly for the people" and I stand by that, we have even referred family member, who have purchased vehicles and they are also very please with their service. Andre and I are customers for life, and when we're ready to upgrade to our next truck, Grote will definitely get our business. If you're in the market to purchase a new vehicle, please give Grote a try, I promise you, you will not be disappointed.

2017 Ford Edge SEL Review

Scared to drive on a Rd trip

by Didge7174 from Grand Island

March 22, 2019

3

2017 Ford edge titanium , had to replace tires before 30000 miles. Took on trip and whole radio, GPS, touch screen quit working. Button s below would not work either. Driving thru snow storm and can't get defrost to turn on. Very scary. Called Ford for assistance and got someone over seas. Told us to contact our dealership, was told not a safety issue for recall. Really!!!!! Was told to take to a dealership in AZ. And leave so they could look at it, no rental or loaner car. I'm like thousands of miles from home.

We were struggling to find a car that fit our needs and were referred by our mechanic to Josh at Point Auto. He had a vehicle that he had just gotten that he thought we might like and immediately started detailing it for us so it'd be clean when we got there. (FYI we had already tested a horribly dirty car that day that the dealer had made NO EFFORT to clean up for us, despite forewarning we were coming.) We got it inspected and it was really well-maintained for its year and they agreed to get the few things fixed within 24 hours, as we were in a time crunch. Really friendly guys and easy to work with. Good communication and we felt we got a good deal on a reliable car. We're from out of town but I'd be glad to come back to Point Auto when we need another car in the future.

2018 Ford Edge Titanium Review

Reluctant shoppers come to big city.

by PB &CE Brown from East of okc

April 22, 2019

5

This vehicle is quite an up grade for us . Veru pleased so far. Drives like a car and rides extremely nice. Has all the bells and whistles we were asking for.

We received excellent customer service from our salesman James Mendez, he came in on his day off so we could pick up our vehicle a day early. Great guy to deal with would recommend Bob Thomas Ford to anyone. Thanks again James.

2019 Ford Edge Titanium Review

2012 Ford Fusion

by Jim from Buda, TX

May 13, 2019

5

This car meets all of my expectations for personal comfort with the seating design, the leg room, and technology. The performance is outstanding. Driving it is an wonderful experience.

Imagine having the dreaded "Check Engine" light blinking at you when you're 200 miles from home. That's what happened with my 2010 Dodge Challenger Rallye SE. It was Sunday night when the dreaded light appeared. The following Monday morning, at 7 .A.M. I limped into Glenbrook Dodge in Fort Wayne without an appointment. The cheery technician asked if I have a warranty (I did) and said, "We'll have a look for you." NOT ONE HOUR LATER...the technician came back and said an EGR valve needed to be replaced (for a $100 deductible), but that the car was safe to drive around town until my next payday. He also suggested cleaning the fuel injectors and throttle-body, which didn't seem unreasonable at 51,000 miles. When I returned for service, the friendly staff serviced my car and had me on the road within 3 hours or so. I drove back to Chicago and...wait for it...got 31 M.P.G. highway from my well-maintained V-6 Challenger. I'd buy a car from them or ESPECIALLY go back for service in a heartbeat!

2017 Ford Edge Titanium Review

Fabulous Ford

by Dondat from McHenry, Il

April 8, 2019

5

Drove a Ford vehicle everyday for the better part of 30 years. LTD, Crown Vic’s and Explorers
That took abuse from fleet use and never quit. Transmissions typical Ford but they lasted 100000 miles or better. This Edge by far comfortable, adequate power and smartly styled. Excellent value for the money.

Everything was fantastic. From the newly remodeled location to the service, staff, and inventory. From the time you enter to the time you leave it's like a five star hotel. They have wonderful customer service from opening the door to helping meet your needs and showing you everything you need to know. Dakota Bailey! What can I say? He's the best. Takes the time and the man hours to invest in his customers and finding the best deal to suit your needs as best as he can. He is smooth as silk and you don't feel pressured into anything. He answers your every question in great detail and if he doesn't have the answer he goes above and beyond to find it for you. I had the pleasure of talking to him on and off for two years now since my girlfriend has purchased two cars from the Happy Car Store (Dakota Bailey). He took the time to look into my situation of my previous purchase aside from this dealership before I knew how great it was. That was two years ago, he gave me pointers and was happy to assist me to get me in the market to be able to work with him and purchase a Hyundai Elantra. I followed his advice and he found the perfect car and deal for me. I told him what I was interested in and he had already narrowed it down to 'the perfect car for you' and he was spot on. I'm so glad he cares and is passionate about his job that he went above and beyond to make the car buying process efficient and painless. Dakota Bailey is as some would say, "the best in the midwest." Thank you again to Dakota Bailey and the finance team for making my dreams possible. I'm absolutely in love with my investment of my 2017 Hyundai Elantra.

2019 Ford Edge Titanium Review

New Vehicle

by FRuiz from Austin TX

April 24, 2019

5

I just purchased this vehicle and it is a great vehicle. I would recommend this car to anyone. When you are looking for a vehicle make sure that you go to Riata Ford.

Once again Zach took care of us and made the experience easy and fun. we have purchased or leased more than ten vehicles from this dealership and they are joy to work with.

2016 Ford Edge SEL Review

Most bang for the buck

by X5SLAYR from Havre de Grace, MD

May 10, 2019

5

First off I think Ford hit the nail squarely on the head when they redesigned the second generation Edge.
Styling is cutting edge and the interior is as well appointed as many SUV's costing several thousand more. It rides well and the comfort level goes well beyond other vehicles in its class. Performance, also exceeds my expectations for a vehicle this size.

This place is the most stress free dealership I ever been to and they don???t just get you approved with the first place they can they look for the best rates and deal they can get you and do their best to get you into a car you can afford and actually like I will most definitely be going back there as soon as my car is paid off to buy another one...will not be trading in my Kia tho 😎I like it way to much...a big thanks to Pete for being patient with my youngster and big thanks to finance guy(can???t remember his name sorry) who ended up getting me a cheaper monthly payment than originally quoted thanks again big city! And Damien for staying over the night of purchase!

2014 Ford Edge SE Review

Best car I have ever owned

by Kim from Edmond, Ok

May 11, 2019

5

I owned o e for 8 years and totaled it and found a newer one and had to buy it because I NEVER had any issues with it and loved everything about it. The newer ones have 4 cylinders and mine has a V6. I don’t like the newer ones!

I love this car lot n highly recomend it to anyone. Best car lot i have ever came across. They care about their customers,great staff,great prices,great cars,very careing n passionate about their job as well as their customers. I couldnt be happier. Joe was our sales guy n he is the best but all of their sales reps r very good amd their mechanics r awsome n good at what they do. I love this place. DONT SHOP ANYWHERE BUT HERE!!!! THE BEST STAFF AND STORE EVER!!!! TY GUYS SO MUCH EXSPECIALLY U JOE N BOSS!!!!🌹💝

2017 Ford Edge SEL Review

Value

by Dc from Sioux falls

April 26, 2019

5

Much better than anticipated. Purchased low mileage used. Loaded titanium. Gas mileage not great. All wheel drive with 20 inch tires. Very quiet on the road.

We visited and contacted many dealerships buying this car, and this was by far the friendliest and lowest pressure shopping experience. Like any car sale, shoppers need to go in with research done and sale price firmly decided upon, because the finance manager's job is to make as much money as possible. This dealership is no different in that respect, although the finance guy I worked with was pleasant enough and relented enough to land on my desired price. My salesman was John Conklin - excellent to work with, and I highly recommend him.

2018 Ford Edge Titanium Review

Extremely roomy

by Karen from WINTER HAVEN

May 8, 2019

5

The legroom in both front and back is remarkable. I do wish the seats were a little wider and deeper for the driver but that's a very minor issue. I especially like the quiet ride and the fast pickup from the engine.

Ryan Johnson and everyone were great. However I had no desire to trade cars but the problems my 08 towncar was having pushed me into the trade. However, had a problem been taken care of properly in December of 2014, I might not of had the problem that brought about the trade. Moisture was getting into the AC and heating system that probably caused the failure of the system. It took from 12/15/14 to 2/26/15 to correct the problem. John Elliot is aware of all of this. I should have pushed harder to get the problem fixed, but I am not a pusher. Also at that time I had just lost my wife and had a hip replaced
so my mind was on other things. I have no complaints about the way I was treated. But I do feel the problem could have been fixed sooner and might have prevented the problem that brought about the trade. But we don't know that for sure. It is a strong possibility. Anyway, your staff is great.

2017 Ford Edge SEL Review

A perfect size retirement vehicle for my wife & me

by Rovin Juan from Underwood MN

April 30, 2019

5

Very quiet, comfortable vehicle for our travels on the road. Fold down back seat provides for plenty of cargo. Leg room and power seats are appreciated.

I recently purchased a 2010 VW Jetta from Raptor, I'm really enjoying the car.I live nearby and have watched the "Major Remodel" of this building and facility prior to reopening and it turned our beautiful. Very clean, relaxing environment. Knowledgeable staff and LOTS of selection, fair pricing. I would feel comfortable recommending them to a friend of family. Satisfied Customer, welcome to the neighborhood.

2014 Ford Edge SE Review

Beautiful crossover

by Mah4283 from Lake charles LA

May 10, 2019

5

I love everything about it especially the gas mileage And the power of the car as well. The sport version is what I really want with the rims

the sales rep I spoke with today was jaun he was very polite and knowledgeable and while I did not purchase a vehicle today I will make southwest the first place I go when I'm ready to trade in/up ! they had a great selection of vehicles to choose from and the lot was nice and clean.

2010 Ford Edge Limited Review

So far so good

by Having fun from Lakeland Florida

April 7, 2019

5

So far so good and very comfortable and easy to drive and my family like it and it’s very dependable and very comfortable for family traveling

All service items were performed in an acceptable amount of time and the charges were as I expected with no surprises. The only exception was concerning the battery replacement, which was concerning a warranty issue and the charges related to it. There was a slight communication issue which I take partial blame for. The issue was quickly resolved and the charges were adjusted accordingly, to my satisfaction. I feel that I was treated with due respect, as I have been with all previous visits. I don't feel that any additional service was forced on me, as has happened to me in previous experiences at other automotive service providers. I was even credited with a discount after I paid my bill. The credit was offered by E-mail while I was waiting for the services to be performed and I didn't read it until after I got home.This was very much appreciated and totally unexpected. I am amazed with your consideration and honesty.

2019 Ford Edge Titanium Review

Much more comfortable than the Prius traded in

by Ifallsguy from Tifton, GA

May 2, 2019

5

This car (2019 Ford Edge Titanium 2WD) has surprised me in the power and handling it has. Easy to merge on Interstates with short entry ramps, great handling, lots of cargo space. It has taken a bit to get us to the placement of all the controls, having moved from a 2016 Prius. The infotainment center is excellent and the Sync 3 system is easy to use. If you are looking for a new (or late model) vehicle, you really should consider looking at an Edge.

Personal service and always helpful. Even though they are always busy, they take the time to explain things to me. Women are not looked down on, like other places I have been. There are even woman's magazines in the waiting room.

2019 Ford Edge SEL Review

Roomy and smooth driving

by Ford owner from Moncton NB

April 22, 2019

5

Just took our new Edge to Boston was a great smooth drive better than expected gas mileage better than expected. Great vehicle highly recommend this vehicle

Got us in,received our service and we left. All done with no problems by expert service department. We will come back.

2019 Ford Edge Titanium Review

Love this ST model!

by KJAgrands from Juoiter, FL

April 20, 2019

5

The 2019 EDGE ST met my husband’s need for a sporty vehicle and my desire for second SUV (we own an Explorer which we love but didn’t need another 7-passenger vehicle). This vehicle met all our needs and surpassed our expectations!
This vehicle can find you a parking space and it can park itself! It has cameras all the way around and also has “driver assist” which keeps you in your lane, xxxxs the engine when you’re stuck at a bridge (we live in Florida on an island) and restart once you take your foot off the brake!
In the transmission “sport” mode, you can use the paddle shifters on the steering wheel to manually shift through its 8 gears.
This car is not only an eye pleaser, but a wonderful, fun vehicle to drive.

After totaling my car this week, Dennis was able to give me an amazing deal on a 2018 Ford Escape. So happy and thankful for integrity!

2019 Ford Edge Titanium Review

Many compliments from neighbors and strangers

by Ron white from Deptford, NJ

May 8, 2019

5

I actually went to buy an explorer and once I drove the edge I was sold. Has alot of leg room and it has all the luxuries I had in my previous vehicle. I love how it hugs the road as well as the feel of safety driving it. I would highly recommend the Ford edge .

Andrew/Keith/Cindy/Scott have always met and exceeded my requests (albeit picky) and expectations with every visit. Prices on tires were the best by more than $250 compared to over 5 local competitors. Professional, kind & courteous, knowledgeable on equipment & parts, respectful on customers wishes. I will continue to take all of vehicles to Max Platt Ford for all my service work and will continue to recommend them to all I know!

2019 Ford Edge ST Review

I LOVE MY EDGES

by Apoole99 from Tucker

April 29, 2019

5

They are great cars to have. Great on gas and good on power. They are right size. Nothing too big nothing too small. Its the perfect vehicle for me

I walked into Max Platt knowing exactly which car I wanted to look at. David pulled it right up for me without any questions about my choice or how I planned on paying (most sellers first concern) I loved everything about my car & David went right into getting me the best deal he could. He was able to find another discount while we were on our test drive even. He stayed an hour after the dealership closed explaining all of the discounts & what my loan was going to look like. I put 100$ down to save the car & picked it up the next day when everything was approved. David went to my car with me and explained everything inside and out. He explained all of my mirrors, buttons, switches, controls, and even set my blue tooth on my phone so I could use my cell phone hands free while driving. I am very pleased with my new ford and I am very pleased with David and the car buying experience he provided me with. I will be sending anyone and everyone to Max Platt to speak with David from here on out.

2017 Ford Edge SEL Review

Great SUV.

by Don M from Thornton, Colorado

April 10, 2019

5

Handles great, great acceleration, gas mileage, very comfortable, smooth riding. Very luxurious for a very good price. It makes driving a pleasure for a change.

* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.

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