History is all about learning from the past so we can apply it to the future. Being familiar with the history of CRM will teach you exactly what CRM is, what it will become and, hopefully, help your current solution or pending implementation be successful. This Infographic: Lessons from the History of CRM, outlines the history of CRM in a brief but clear and understandable format. Learn more about Compare Business Products. This organization is a great resource for business product information to buyers at small, medium and large enterprises. And for more information on anything to do with CRM, I encourage you to visit our CRM page. With over 24 years in CRM expertise, we can provide you with CRM assessments, implementation, customization, training, top of the line add-ons, consultations, or anything else you may need. Oh…and a great blog for even more valuable CRM knowledge and advice.