Technical Support

Quality support is at the heart of the Cacheonix Systems customer care strategy. Various support resources are available for both registered users and users evaluating our products.

We suggest that you use the resources in the following order:

Cacheonix Documentation

Cacheonix wiki provides a wealth of information to help you understand, configure and program with Cacheonix.

E-mail Support

Whether you are an existing customer or just evaluating Cacheonix, we are here to help.Please e-mail us at support@cacheonix.com and we will be happy to assist you. We will respond as soon as possible. Please don't forget to specify the OS name, the product version, and the error messages to speed up the processing of your request.

Online Support Forum

Cacheonix support forum is a great and often times the fastest way to receive support, suggest new features, share tips and give advice to your peers. The forum is constantly monitored by Cacheonix engineers. Get started today by taking advantage of the free advice directly from the developers of Cacheonix Systems and from some of our most knowledgeable Cacheonix users in the world.

Suggestions and Feature Requests

We are interested in making Cacheonix serve your needs better. If you have any suggestions or if you are looking for a new feature, please visit Cacheonix support forum or just e-mail us at support@cacheonix.com. The requests for the new features that happen to be in high demand will be considered for the next upcoming release of Cacheonix.