A Soft-reset - the process of resetting all the settings of the phone to the factory default! No applications are deleted!A Hard-reset is like formatting a drive! It does format the memory.Everything that has been installed after the first use of the phone is deleted! It will recover the memory of the phone to the state you purchased it!It is done by inputing the following code: *#7370#

NOTE:The battery must be full or the charger has to be connected to the phone so that it does not run out of power and make the phone unusable Start up in Safe Mode so no 'auto start' apps will be running:To make sure that no memory-resident programs start when you reboot your phone,hold down the pencil key when you turn on the phone and hold it on untill you have to enter your PIN code.(When you have trouble booting up the phone with the MMC in it because it got corrupted for some reason, this trick will almost always let you boot up the phone so you can remove the latest installed app which might have caused the problem or if your phone is "unrepairable" you can still back up your important data before you do a format.

A Soft-reset - the process of resetting all the settings of the phone to the factory default! No applications are deleted!A Hard-reset is like formatting a drive! It does format the memory.Everything that has been installed after the first use of the phone is deleted! It will recover the memory of the phone to the state you purchased it!It is done by inputing the following code: *#7370#

NOTE:The battery must be full or the charger has to be connected to the phone so that it does not run out of power and make the phone unusable Start up in Safe Mode so no 'auto start' apps will be running:To make sure that no memory-resident programs start when you reboot your phone,hold down the pencil key when you turn on the phone and hold it on untill you have to enter your PIN code.(When you have trouble booting up the phone with the MMC in it because it got corrupted for some reason, this trick will almost always let you boot up the phone so you can remove the latest installed app which might have caused the problem or if your phone is "unrepairable" you can still back up your important data before you do a format.

A Soft-reset - the process of resetting all the settings of the phone to the factory default! No applications are deleted!A Hard-reset is like formatting a drive! It does format the memory.Everything that has been installed after the first use of the phone is deleted! It will recover the memory of the phone to the state you purchased it!It is done by inputing the following code: *#7370#

NOTE:The battery must be full or the charger has to be connected to the phone so that it does not run out of power and make the phone unusable Start up in Safe Mode so no 'auto start' apps will be running:To make sure that no memory-resident programs start when you reboot your phone,hold down the pencil key when you turn on the phone and hold it on untill you have to enter your PIN code.(When you have trouble booting up the phone with the MMC in it because it got corrupted for some reason, this trick will almost always let you boot up the phone so you can remove the latest installed app which might have caused the problem or if your phone is "unrepairable" you can still back up your important data before you do a format.