About the manager

Wyndham Vacation Rentals - Gatlinburg & Pigeon Forge

Wyndham Vacation Rentals - Gatlinburg & Pigeon Forge

Policies

Policies

Payment

This owner does not use online booking. Please contact them and they will be able to offer you a secure way to pay for your stay. Never pay for your vacation rental by wire transfer (such as Western Union or Moneygram) as this type of payment is untraceable.

Property Features

Kitchen

Entertainment

Outdoor

Suitability

Bathrooms

2 Unknown types

Reviews

Reviews (8)

Very Good– based on 8 reviews
Very Good 8 reviews

Excellent

5

Very Good

3

Average

0

Poor

0

Terrible

0

“Very nice with small issues”

Reviewed 12 Mar 2017

We arrived at our condo late Friday night in 26 degree weather. We went in to find a BEAUTIFUL and spacious condo very well decorated comfortable. First thing I wanted to do was turn on the electric fireplace. The flames came on, but the temperature would not. We played with it for a while but settled on turning the heat up instead. We looked all around for Wifi information (because who books a stay anywhere these days that doesn't say they have wifi?). I called the 24 hour customer service line to ask and was informed that there was no wifi at that location. The website said it did or I would not have booked it.
The roads leading to the complex are very dark and intimidating if you aren't used to driving in the mountains, but in the daylight hours we learned our way around.
It was a short trip, but it was a good place to be! Customer service was amazing! Booking was easy and arrival info was simple! I would book again, if they get Wifi!

Response from the managerDear TripAdvisor member,
We appreciate you sharing your feedback on your stay at Glades View 153 with us. Please accept our apologies that the electric fireplace had some difficulties. We will follow up with maintenance and make sure the hot tub is serviced and operating correctly. We are working on getting internet service at the condos. We are very glad to hear that the overall stay was enjoyable. It’s our hope you will stay with us again in the future!
Yours in hospitality,
Amy P

“Very nice, minus a couple small things.”

Reviewed 24 Dec 2016

Overall good stay with a only a couple small things not to our liking.
Pros:
-Very helpful and knowledgeable staff.
-Easy to find location- close and convenient to Gatlinburg/Pigeon Forge, but enough to be away from the crowds.
-Easy access to building/room via elevator/keypad.
-Covered parking with security cameras(big plus with us as we drive nice vehicles and usually carry valuables.)
-Newer and clean apartment with nice furnishings and everything you'd need for your stay.
-Gas fireplace for extra heat.
-Balcony with nice view.
-Quiet neighbors and other unit tenants.
--- Etc., I'm sure I'm forgetting some things.
Cons:
Short list. I'm. It trying to complain really at all, but if I had anything to not like, it would be these:
-As far as security goes: We were just fine and safe the whole time and we came and left with no issue, BUT the front and back door handles leave something to be desired. The front door has a keypad, yes, but no manual deadbolt or chain lock. The back door(yes, I know it only goes to a balcony, but we live in a crazy world) handle was kinda loose and hard to get to lock properly.
-As with any mountain property, you're going to experience stronger winds than lower elevations- not conplaining, that should be expected. However, during our stay when the winds kicked up, we noticed a very loud buzzing/vibrating outside our bedroom. Loud enough to wake us up in the night even with music playing. I assume that either when the building was built that some of the trim/siding wasn't fastened correctly or has since come loose and is now causing the noise we experienced when the winds whip the building.
Overall good stay here. Would definitely recommend to others and would even return here again.

Response from the managerDear TripAdvisor member,
Thank you for taking the time to share your recent experience with us in Glades View 153. We regret that you were disappointed by some aspects of your stay. We can assure you that our housekeeping and maintenance department is taking your feedback seriously and we are looking into the door handles and possibly deadbolts. We are grateful that you chose to spend your vacation with us. We hope to welcome you and your family back to provide you with an exceptional level of service on your next trip to the Smoky Mountains.
Yours in hospitality,
Amy P

“Glades View exceeded our expectations.”

Reviewed 25 Oct 2016

The unit was very clean and well equipped. The location was great and the views of the mountains were awesome.
This condo building has no wi-fi service and it would be nice to have a security chain lock on the unit's door.
We would definitely stay in Glades View 153 again.

Response from the managerDear TripAdvisor member,
We are so glad that you enjoyed your stay in Glades View Condos and took time to write a review. We constantly monitor customer feedback to make our guests experience the best possible and wish to thank you for sharing your experience with us and other potential guests. We look forward to having you come back soon.
Yours in hospitality,
Amy P

“Great location with Nice view!”

Reviewed 12 Aug 2016

Valubale and Amazing location. I stayed for 3 nights with young kids. Very secure place and near to gas station, dollar General, and resturant. Also it's near to the Great Smokey national Park. And less than 10min from Downtown of Gatingburg. And 12min from Gatlingburg Sky Lift.

Response from the managerDear Fahad A,
Thank you for taking time to post a review regarding your stay. We are thrilled that we were able to meet your expectations and you enjoyed your time with us. We are happy that you found our area to be conveniently located to the stores and attractions in the area, but far enough away to enjoy some peace and quiet. We appreciate you choosing to spend your vacation with us, and look forward to having you stay with us again.
Yours in hospitality,
Amy P

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