What we will do

We will remove a cycle immediately if it is a hazard to public safety. If it appears to have been abandoned, we will attach a notice allowing 14 days before we remove the cycle.

When we remove a cycle we will leave a notice at the site that says why the cycle was removed and how it can be reclaimed. We hold cycles for 14 days before disposing of them.

If your cycle has been removed

If you find a notice saying we have removed your cycle, you may claim the cycle back by using the same My Account 'Environmental reporting' service for an 'Abandoned cycle', as set out above. You must give a clear description or photograph of the cycle and tell us where it had been parked.