We are excited to announce that industry leader Greg Sanker will share a presentation about ITIL4 Change Control. Learn all about:

* Scalable, adaptive approach to managing changes* Focusing on change outcomes, not the process* The five core capabilities of modern change control

Greg Sanker is an IT service management author, speaker, and practitioner with decades of global IT experience, ranging from a Fortune 10 tech giant to the public sector. An international speaker known for his practical been-there-done-that advice, Greg frequently blogs about excellence in service management on ITSMTransition.com and was recently named an Top 25 Thought Leader in Technical Support and Service Management by HDI.