Should he have the right to act like a complete ass? No. But he's there for one purpose.....to help them out. Shit....the people usually end up with a bunch of free shit. So they could act a little differently. It's the same thing with Bar Rescue. The guy is a huge dick....but these people come out with a BUNCH of high end free shit.

Seriously.

If I had a failing restaurant and reached out to Ramsay I would be like... These our my ears, they are yours, and here are the keys to my restaurant, change w/e the **** you want.