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In many industries, handling customer concerns is closely connected to preparing written replies, which focus on the individual circumstances of the customer and his concerns.

Frequently office products such as Microsoft Office are used. This results in complex system breaks and additional costs for users or IT.

Integration with process and file solutions

CENIT and Pitney Bowes are offering you an output management solution for interactive letter writing, which integrates existing company standards in individual correspondence. In combination with CENIT process and file solutions, process efficiency and consistency in processing is guaranteed.