Carlton Technologies, Inc. is proud to announce its partnership with CipherLab USA, a global manufacturing leader of mobile computers and scanners designed and deployed by some of the world’s largest logistics, retail, distribution, government installations, and healthcare companies.

Over the past 20 years, Carlton Technologies, Inc. has established itself as the leader in automatic identification and data capture/collection industry, offering certified pre-owned equipment, repairs and mobile device managed services. Fostering relationships with leading industry Mobile Device OEMs like CiperhLab allows Carlton to offer innovative technology solutions to customers when looking to refresh install bases to a newer device. As a value-added service, Carlton offers managed services which ensure devices are expertly configured, tested, and deployed to the field to increase operational uptime.

“Our mission is to help maintain and manage devices for our customers through expert repairs as well as shepherding them through technology updates with an endgame of helping to control inventory control and deployed assets,” says Ryan Bracken, CEO, and Founder of Carlton Technologies. “What excites us about our partnership with CipherLab, is that it gives us the ability to offer cutting-edge mobile devices for those looking to refresh to the latest technology while also ensuring devices are configured based on their business-specific requirements.”

Through building out capabilities and transitioning to a full, end-to-end mobile device solutions provider, Carlton is well positioned to continue to grow. Carlton Technologies serves as a trusted partner for its customer’s Operations and IT Departments through managing their entire mobile device fleet by providing a single point of contact for all issues related to their equipment, including sourcing and procurement.

About Carlton Technologies, Inc.
For 20 years, Carlton Technologies has been servicing, selling, managing and integrating a wide variety of mobile computing devices, professionally refurbished and brand new, enabling employees to be more productive in the workplace and on the road. Through strategic partnerships with the major device original equipment manufacturers, like CipherLab, Carlton offers superior uptime management and excellent service to companies looking to procure or support their large install bases of mobile computers, barcode scanners, or barcode printers.

About CipherLab
CipherLab is a global leader in the design, manufacture, and marketing of Automatic Identification and Data Capture/Collection products and systems. The company’s mobile computers and scanners are integrated into the networks of some of the world’s best known logistics, retail, distribution, government installations, and healthcare companies, helping them run more efficiently and effectively onsite and on the road. CipherLab USA is headquartered in Plano, TX.

Carlton Technologies Inc.

We know the world of mobile computing and would love to talk with you about it.

Tell Us What's Broken

Online Customer Center

You can easily create a Return Merchandise Authorization (RMA) using our Customer Center. Simply select your device from the list and tell us what’s broken and we’ll provide you with a repair price. You then confirm the details and print the RMA to accompany the device(s)you are sending to us. If you can’t identify the issue, check “unknown problem” and ship the device(s). We’ll get back to you with a quote.

We Fix All Major Brands

We repair smartphones and tablets from all major manufacturers, including Apple, Samsung and Blackberry and many others. In all cases, we follow our industry leading seven-step repair process which has proven to deliver good-as-new performance from equipment serviced by Carlton. What’s more, all repairs are covered by a 90-day, comprehensive Carlton warranty.

We Fix All Major Issues

Broken screen, buttons or speaker? Damaged housing, bad battery, board failure, power-up problems? We fix all of them—and more—to work good as new, with all repairs covered by a 90-day Carlton warranty.

Select Turn-Time and Shipping

Choosing a Turn-Time

Our standard turn-time for repairs is three days. One-day turn-times are an optional upgrade. The choices are yours. In both cases, the turn-time does not include the day we receive the device.

Shipping Options

You choose your return shipping transit time when you ship us the device. Our standard return shipping (included in the price of the repair) is UPS Ground. UPS Next Day Air is an optional upgrade.

Send Us Your Device

It Couldn't Be Easier!

Go to our online Customer Center. Complete and print out an RMA. Box and send the device to us in Holland MI. We look after everything else. There are no surprises. Most importantly, your repaired smartphone or tablet will perform like new and is warrantied for 90 days!

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