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About The Porter Automotive Group has been family owned and operated since 1925! It all started with a small Buick & Chevrolet Dealership founded by John F. Porter. Today, the Porter Automotive Group consists of five auto brands. Porter Hyundai is located in Newark, DE, and is your premier Hyundai dealership for Newark, New Castle, and Wilmington. Come see us today, you'll be glad you did!

My Limerock (2010 Hyundai Genesis Coupe Trak) was scheduled for service at Porter Hyundai (Newark, DE) after service appointment at Piazza Hyundai (West Chester, PA) where customer service was unacceptable and advised for passenger seat bag light on my dashboard required "replacement of passenger cushion to repair ($1,410.00) and no recalls". Rather than having the work performed by Piazza Hyundai, I scheduled an appointment with Porter Hyundai, who advised "tech inspected and found connector not plugged in and zip tie was on wrong cable from previous dealership repair. Tech took pictures to document and completed recall correctly and light is now off and system works correctly." Cost $90.31. The Porter Hyundai representative suggested I request refund of $124.02 from Piazza Hyundai charged to diagnose the air bag problem, provided photographs, and said for Piazza to call him if any questions. Refund has been requested from Piazza Hyundai, very upset with Piazza Hyundai, and Limerock will visit Porter Hyundai for any and all future service. :)

I've been coming to Porter for many years, and the main reason I continue to have my vehicles serviced there is Brad. He knows me by name, is not pushy, and recommends things I need versus the kitchen sink. I just wish he could service my Chevy Truck as well (although I do take that across the street).

would liked more interaction on what the recalls were and how they effected my car....limited amount of interaction....have had excellent communications in pass visits...no follow up on progress of the repairs....waited two and a half hours with no follow up... in the past the service personnel have kept me informed..... but I will return...past experences will bring me back....

Thank you very much! We always try and inspect the car and let you know if there is anything needed. We also try and let you know what can wait as well. Thank you for coming in and we look forward to serving you again!

Everyone is completely accommodating, especially Brad. Everything is taken care of in such a timely manner and I've never had an issue scheduling an appointment. Thanks guys for being an exceptional service center!

Thank you for the five stars and the excellent review. No need to thank us we thank you for choosing us! We really appreciate your business and look forward to serving you again!Michael Bistline302-453-6800 ext 3515

Location

Address

About The Porter Automotive Group has been family owned and operated since 1925! It all started with a small Buick & Chevrolet Dealership founded by John F. Porter. Today, the Porter Automotive Group consists of five auto brands. Porter Hyundai is located in Newark, DE, and is your premier Hyundai dealership for Newark, New Castle, and Wilmington. Come see us today, you'll be glad you did!