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Personal Capital Credit Card Survey

General

Personal Capital would like to understand your preferences in credit cards and card rewards programs. We'd love to hear what you like so we can see if we can design something better. The survey should take no more than 10 minutes, and you'll be entered to win an iPad mini. Thank you for your participation!

1. In an average month, for purchases where credit cards are accepted, how do you pay? Please distribute your total spending between these different payment methods with the total adding up to 100%. *This question is required.

Credit Cards

Debit Cards

Cash

Checks

Other

0 out of 100% Total

2. Which of the following describes how you pay your credit card bills each month? *This question is required.

I always pay the full balance of all my credit cards every month

I usually pay the full balance of all my credit cards every month

I sometimes pay the full balance of all my credit cards every month

I rarely pay the full balance of all my credit cards every month

I never pay the full balance of all my credit cards every month

3. What is the name of the credit card that you put most of your monthly credit card spending on? (e.g., American Express Gold Card, Chase Freedom, Marriott Mastercard, United Airlines Visa, etc.) *This question is required.

4. For this credit card, why do you prefer it to your other/previouscards? Select the top three reasons: *This question is required.

It's my oldest card

Most prestigious card

Best rewards

Accepted most place

Better customer service

More flexible with payments and fees

Lowest interest rates

Highest credit line

Best fraud protection

I trust it most

5. What type of rewards do you earn with this credit card? *This question is required.

Airline miles

Points

Cash back

Other travel rewards

Retail store rewards

I do not earn rewards

OtherPlease enter an 'other' value for this selection.

6. What is the interest rate on this credit card? *This question is required.

0%

<5%

<10%

<15%

<20%

I don't know

Please read the following description of a credit card that may be offered by Personal Capital and answer three related questions:

Personal Capital Visa Signature Credit Card

Rewards: ​Earn up to 3% cash rewards on up to $1 million in credit card spend, provided as a statement credit or a deposit to your Personal Capital account once a quarter:

3% for advisory clients with over $1 million invested with Personal Capital

2% for clients with less than $1 million invested with Personal Capital

Integratedcredit card information and servicing as part of Personal Capital's dashboard

Additional Perks

Car rental collision damage insurance

Extended warranty on products purchased

Mobile device insurance

(1) Real-time authorization control is a mechanism to alert you when a bank is considering rejecting a transaction to give you the opportunity to override the decision

7. On a scale, how likely are you to apply for this card if available? (0: definitely NOT, 10: definitely) *This question is required.

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8. Why or why not? *This question is required.

9. On a scale, how likely would you replace your primary card with the above card? (0: definitely NOT, 10: definitely)*This question is required.

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10. In selecting a card, rank the top three factors that are most important to you. *This question is required.Order the items from the following list. First select an item with the spacebar to show a menu of possible ranking positions. Next, click a ranking position to order it in the ranked list. Note the menu will display more ordering options as you add items to the ranked list.

Drag items from the left-hand list into the right-hand list to order them.

Prestigious card

Good rewards

Accepted everywhere

Good customer service

Flexible payment options

Low interest rates

High credit line

Fraud protection

Trusted reputation

No annual fee

11.Is there anything else that you feel is important for us to know when designing a new credit card to improve your experience relative to existing cards?

12. What is your gender? *This question is required.

Male

Female

13. Which of the following best reflects your total household income, before taxes? *This question is required.

Less than $20,000

$20,000 to $29,999

$30,000 to $39,999

$40,000 to $49,999

$50,000 to $74,999

$75,000 to $99,999

$100,000 to $124,999

$125,000 to $149,999

$150,000 to $174,999

$175,000 to $199,999

More than $200,000

Prefer not to answer

14. In order to enter in the drawing for an iPad mini, please submit your email address: This question requires a valid email address.

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