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The purchase gives you access to the best practices of this area. You can upgrade the service to perform evaluations with them later.The purchase gives you the right to access to the best practices and to use the questionnaire to carry out an evaluation by yourself or the people you invite, taking advantage of our optimised web interface

Service detailed description

Highlights

Quick 18-question questionnaire to assess the maturity of organisational practices in relation to the Wevalgo Operational Excellence model.

Can be answered by a single person or used to make an internal comparison with several participants.

Illustration of the "Maturity Matrix" result

Questionnaire short description

The questionnaire is based on Wevalgo's Operational Excellence model, which includes six areas of Excellence as illustrated below.

Strategy Excellence

From vision to strategy: what are the strategic elements defined (vision, mission, strategy, strategic objectives), are they based on robust analyses and are they well understood?

Strategy implementation: how is the strategy communicated and deployed throughout the organisation to ensure full staff buy-in and operational ways of working aligned with the strategy?

Agile strategy: how is the strategy reviewed and adapted to external events and internal performance?

Performance management Excellence

From objectives to data: how are objectives and performance indicators defined and used; how are the data needed to build indicators collected?

Meetings - Decisions - Actions: how are management meetings managed to make the right decisions and actions?

Visible management: do managers use standard management routines? How is the visual display used in the performance management system?

Improvement Excellence

Problem solving: how are cause analysis and problem solving techniques defined and used appropriately?

Continuous improvement: how is continuous improvement implemented and by whom? Is it monitored?

Transformational improvement: are there more significant improvements that require project and change management approaches? How are they deployed?

Innovation and sharing: how is innovation and knowledge sharing managed? Are good external practices being sought or adopted?

Process management Excellence

Adopted: are the processes defined in the right level of detail and in accordance with practice? Are they being used effectively?

Standard and adapted: are the processes both standardised and adapted to different situations?

Methods & tools: are the methods and tools defined, standard or chosen in relation to local needs and the organisation's strategy?

Organisation Excellence

Structure: is the definition of the organisation's structure (organisation chart) based on factual criteria and is it well communicated?

Roles and responsibilities: are roles and responsibilities clearly defined, at the right level of detail and well understood by everyone?

Communication: are bottom-up, top-down and cross-cutting communications well organised and effective?

Employee engagement Excellence

Leadership and behaviours: how are the level of Leadership and good behaviours developed?

People development: how are people skills assessed, anticipated and developed?

Reward and recognition : Are people recognition and rewards appropriate?

One team: does everyone feel that the entire organisation is one team? Is diversity well managed? Is health and safety a priority?

Get instant and full access to reports as soon as evaluations are completed.

Gain multi-level analysis on several axis that can be explored in varied depths and dimensions through a user friendly results menu. A few samples of the results report are shown below

Maturity matrix

Instantly understand the level of maturity of the practices and its meaning

Results by organisational dimension

Compare performance across your own, relevant and entirely customisable organisational dimensions. For example by geographical locations, departments, hierarchical levels or any other you see fit. Zoom in to breakdowns by category, subcategory and/or question

Results by evaluator and category

You can see detailed results to better understand the causes of your organisation performance

Heat map

Visualise the performance and their drivers at a glance across all categories and sub-categories

To see a full example of report result, click here

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The practices described in these services are thorough, informative and useful. It changes from articles on websites written to be referenced by Google where there is not much else but generalities.

RF

It is obvious to us now: we start with these questionnaires ourselves, and then, if necessary, we call on a consultant.

RF

On the web there are good practices that are too general....not practical in fact. Unlike those that are rich and detailed. They really help to understand what good practice is and how to apply it in real life. We feel that this is from real experience and not from theory.

RF

These questionnaires have nothing to do with surveys, unlike traditional online questionnaires. Here it is added value, it is analysis. I was really surprised (positively).

RF

We had a consultant who used the online questionnaire to prepare individual interviews with us. From the beginning, he was able to ask us in-depth questions and challenge us on specific answers thanks to his knowledge of my answers and the ones from all the participants. It was much more...See moreWe had a consultant who used the online questionnaire to prepare individual interviews with us. From the beginning, he was able to ask us in-depth questions and challenge us on specific answers thanks to his knowledge of my answers and the ones from all the participants. It was much more productive; it revolutionizes the way interviews are conducted. I won't do it again without it, I see how much time we're wasting otherwise.

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