Reliance Jio - Internet Usage Alert

Experience:

Without an internet, it's very difficult to pass a day. And not only internet but the high-speed internet is the daily requirement. What if you forget the validity of your plan and You used an internet too much.

Jio is offering daily 1.5 GB high-speed internet quota and It's a common thing to forget validity and to check how much data we have used is a very tedious task. Jio solved this issue and gives the best customer service for data usage via SMS.

Jio sends an SMS once a user used 50% of high speed internet.

By this reminder, a user can upgrade their plan or may stop unnecessary use of the internet. And the good this is Jio sends this SMS in two languages, English, and local language.

Learnings:

1. After selling a product, Good customer service is important.

2. No need to check data usage by dialling a number.

3. Perfect description with local language can help users to understand it more clearly.

Suggestions:

Nothing as such

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