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Frequently Asked Questions

Is Artisan cloud-based?

Yes and no. Single stores normally use Local data, not in the cloud. Connected Multi-Stores and those with traveling laptops use our Cloud 1 or Cloud 2 technology. In all cases the Artisan POS program runs locally on each computer; It is not web browser based. It is the data that is in the cloud. Software running local on each computer is more powerful than browser based software because it has more access to hardware and other system resources. We offer a pallet of choices to use where appropriate whether you are just one station, working from home, on the road, or multi-store.

What are the next features for 4.X?

Artisan POS Version 4.4 is available now for Mac & PC! Recently added in 4.4 is our Cloud 2 technology (a.k.a. Remote Operation). Cloud 2 allows stations and sites to work independent from the Internet, syncing every few minutes or when the Internet is available. 4.4 also includes BOGO, Multi-Vendor (per item), and much more.

On our horizon is Gift Registry, Automatic Billing, Support for Portable Data Terminals (PDT’s), and much more. Check out ourFeature Release Scheduleto see the full list.

What operating systems does Artisan work on?

Artisan 4.x works on both Windows 7 to 10, and Mac OS X 10.9 (Mavericks) or better. You can even have a combination of Mac & PC’s. Put a PC as your register and have a Mac for your office PC for example.

Does Artisan integrate with payment processors?

Yes, Artisan 4.x currently has 3 providers to choose from, Payment Logistics, Chosen Payments, and OpenEdge. Additionally you can bring your own processor by using one of our gateway partners such as BridgePay Gateway. Most processor companies are supported.

How many stations can I have per store?

As many as you are licensed for. We have tested a maximum of 20 stations at one specific location running successfully on all tasks but this scenario has a been a professional setup with multiple high-end servers that supports the connectivity of many computers at the time.

Are there any references?

Yes, we have many references from different types of stores from all over the country and beyond. We are happy to get you a list or to reach out to folks not on the list but may be close you. Over the years we have gained many followers who are enthusiastic about telling their Artisan POS story. Please contact sales to get connected. In the meantime, please review our Case Studies.

About

We offer a feature-rich Point-of-Sale application that runs successfully in all kinds of stores from Apparel to Zoos, and much more. Since Artisan fits well with so many industries, it is very likely that we will work well with yours. Call us to learn more about how Artisan can work for your specific requirements.