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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

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624marcelorodriguez

Province of Barcelona, Spain

23

The staff was bad-mannered and unpleasant.

The most important thing in a hotel is its staff. So here 90 percent of the staff was bad-mannered and unpleasant. I had the feeling I am somewhere else, not Italy. It is definitely not a 5 stars hotel.

Room Tip: Don't choose this hotel.

Stayed: June 2016, travelled with friends

Rooms

Cleanliness

Service

Ask 624marcelorodriguez about Hotel Montebello Splendid

3 Thank 624marcelorodriguez

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Charming and very attractive boutique hotel located not too far to walk from the main attractions of Florence. Alternatively a taxi takes only seconds to arrive and the cost is minimal compared with other cities.Nice bar and dining area with a small al fresco area which is charming for a leisurely breakfast. Breakfast is generally good, especially the fresh orange juice. We only tried the dinner menu once because we were in central Florence for dinner on other occasions. The menu was good and what we had was well served and prepared. However, we found most menus in Florence were all pretty similar.Our "suite" was very small compared with other hotels. We felt it would have been more comfortable if it had been turned into a single room instead of a sitting area and sleeping area. The out look was of a small quiet street. There are probably better rooms than ours so suggest other people ask for one with a balcony overlooking the garden.Concierge service was lacking in personal considerations. In fact mostly they seemed slightly resentful if you asked them to book a tour, private car or other amenities. They preferred to just hand out a simple brochure and expected us to make the arrangements ourselves. Maybe this is usual for Italy, but it was new to us. However, they were very good about charging our electric scooter in the lobby.

Room Tip: A room overlooking the small garden would probably be better than ours was.

Stayed: June 2016, travelled as a couple

Sleep Quality

Cleanliness

Service

Ask Ancientraveller about Hotel Montebello Splendid

1 Thank Ancientraveller

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

This hotel has a very modern architecture. It is located in a place known for his handicraft. The strange thing that you notice is that the person who shows you the room has to indicate where you can switch the lights on and off: it is behind the head of the bed. Very discreet but very difficult to find when you lie on the bed. A detail of course.Otherwise I have to say that the wifi was functioning pretty fast, one thing that is important for professional use.The people are very kind, and smiling. I was here just for one night, and for the evening barbecue, this one was perfectly correct.

Stayed: June 2016, travelled on business

Ask Gil E about Hotel Montebello Splendid

Thank Gil E

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

It is a classy hotel, it raises mostly to the standards of a 5* hotel. If you're looking for a true Italian experience, this isn't the right place, the personnel is too uptight. Also, the room we're we stayed in wasn't soundproofed, the noise from the street could be heard.

Stayed: June 2016, travelled as a couple

Ask Alexandru F about Hotel Montebello Splendid

Thank Alexandru F

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

My husband and I celebrated our 32nd wedding anniversary in Italy and this was by far our favorite hotel. The room was large, the bed was super comfortable and the staff were very helpful. We would definitely stay here again!

Room Tip: We were on the third floor. The room was perfect.

Stayed: May 2016, travelled as a couple

Location

Cleanliness

Service

Ask rcox1389 about Hotel Montebello Splendid

Thank rcox1389

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

This was our favorite hotel in Italy! The room was big and comfortable. The beds pillows and sheets where great. The staff was very friendly and accommodating and the breakfast was awesome. If I go back to Florence I will definitely stay here again.

Stayed: May 2016

Ask Courtney W about Hotel Montebello Splendid

Thank Courtney W

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC