Our policies

Credit cards given to us by way of online booking, email or phone are only used to hold your reservation and will only be used in case of cancellation or damages, payments are expected upon arrival by cash, debit or credit card.

Rates are quoted in Canadian Dollars based on a double occupancy basis per night.

Harmonized sales tax of 14% are not included in room rates.

Additional persons add $20 per person per night.

Early departures will be charged for their full length of stay unless we are able to re-book the entire reservation.

Check-in time is between 3:00pm and 8pm unless otherwise pre-arranged.

Check-out time is 11am.

Payment is by cash, debit, Visa, MasterCard and American Express.

We enjoy a non-smoking environment.

No pets please.

Cancellation Policy (Last updated: Jan 2016)

If notification of cancellation is received prior to 14 days to date booked no charge will be applied.

If notification of cancellation is not received 14 days prior to the date booked you will be charged the full length of your stay, the fee will be returned only if we are able to re-book your reservation.

Unlike most hotels, we do not over book our rooms. When you reserve a room, you are committing to us that you will stay at our hotel and we are committing to you that you will have a room. Since we don’t over book, this means if you cancel or change your reservation close to your arrival date, there is no one waiting to book your room. We need a minimum of 14 days to try to book your room to someone else. Our cancellation policy allows us to keep our rates low for all of our guests.