Job Opening: Account Support & Sales Representative

Skills and Requirements

The ideal candidate will have strong interpersonal communication skills, a high level of comfort using web-based tools, a natural curiosity and desire to learn new skills, the ability to efficiently manage his/her time, enjoy performing a variety of tasks in the course of a single day, and be comfortable working independently, and proactively. All candidates will be considered, but the following is preferred:

Education:

Bachelor’s Degree

Work History:

Healthcare

Locum Tenens

Recruitment

Web-based business

Software-as-a-service

Sales and Marketing

Experience & Skills:

Live Chat Support

Video Conferencing

CRM Software

Google Suite for Business

Email Marketing Programs

Writing technical documentation

QA testing

Job Description, Hours, and Location

LocumsMart Account Support & Sales Representatives perform a variety of tasks related to the daily activity of LocumsMart’s clients. You will be expected to develop relationships with LocumsMart’s Users, and come up with custom, proactive strategies for anticipating their needs, and maximizing the revenue generated on any of their workflow activity that is assigned to you by the Support Manager. Duties and responsibilities fall into 3 categories:

User Support – perform tasks as necessary to properly support LocumsMart’s Users

Answer all incoming calls/chats/emails, and route them to the proper person

Development – assist in testing and development of LocumsMart’s software products

Perform user-case testing of application as requested

Update User Support Documentation and materials as requested

You will work from our office in Midtown Manhattan during online support hours of 9am-6pm, Monday to Friday. You will be required to work additional hours as necessary to perform your duties.

Compensation and Benefits

Salary: Competitive annual salary between depending on skills and experience.

Unlimited Incentive Bonus Opportunity: Following a 90-day probation period, you will be eligible to participate in an incentive program, based on gross profit received on support issues assigned to you by the Support Manager. Incentive bonuses are accrued throughout the year, and paid out over regular pay periods in the following calendar year.

Employment Benefits: Following a 90 day probation period, you will be eligible to receive the following benefits: