Privacy Policy

This privacy policy (the “Policy”) sets out how DIAKRIT International Ltd (“we”, “us”, our”) uses and protects any information that you (any user of our Website, enquirer or customer) give to us when you use this website, We are committed to ensuring that your privacy is protected. You can be assured that any information we ask you to provide and by which you can be identified, will only be used in accordance with this Policy. If this Policy changes we will publish an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect and how we use it.
Last updated 1st October 2015

Your consent
Before you may register on the Website you need to consent to the processing and transfer of information as set out in this Policy. You also consent to the processing and transfer of information as set out in this Policy by providing us with your personal data.

What we collect
The information we collect include:
(a)information relevant to the situation, such as your name, e-mail address, phone number, the name of your company/organization, contact preferences, that you provide to us by registering as a user, filling in forms, etc.;
(b)demographic information such as country and postcode;
(c)information about your visits to this site, such as traffic data, cookies, location data, weblogs, IP-address and other communication data; and
(d)other information that we may need in order for you and your company/organization to register on and use the Website.
We sometimes may supplement the information that you provide with information that is received from third parties. For instance, if inaccurate post codes are received, we may use third party websites to fix them.

What we do with the information we gather
We require the above information to manage your account, provide better access to our web portal, handle surveys and in particular for the following reasons:
(a)provide products and services requested by you;
(b)improve our products, services, online order system and Website;
(c)monitoring or improving the use, quality and satisfaction of our Website, online order system, and/or our products and services in connection with surveys;
(d)internal record keeping; and
(e)marketing research purposes.
We may further use your email address to send promotional emails about new products, special offers or other information which we think you may find interesting. By submitting your email to us you specifically agree to receive such emails, but you may at any time object to any use of your personal data for such marketing purposes by contacting us or by clicking on the unsubscribe link in the emails we send.

Transfer to third parties
We do not pass on your details to any third party without your permission except as set out in this policy or in circumstances where we are required to do so by law or a duly authorized law enforcement agency.
Where appropriate, before disclosing personal data to a third party, we require the third party to take adequate precautions to protect that data and to comply with applicable law.

Within the company group
To help us provide good services and products, your personal data may be shared with legal entities within the DIAKRIT International Ltd group globally, in which case those companies will take steps to safeguard your personal data in accordance with this Policy.

Outside the company group
There are also times when it may be advantageous for us to make certain personal data about you available to companies that we have a relationship with or that perform work for us. These companies may for example help us process information, manage and enhance customer data, assess your interest in our products and services, conduct customer research, satisfaction surveys or any other processing in accordance with the purposes for which the information was originally collected or for purposes to which you have consented. We may also disclose your personal data to third parties if we are selling or buying a business or asset or ourselves are about to be acquired by a third party.

Third country transfer
The data we collect from you may be transferred to, and stored at, a destination outside the EU or the European Economic Area (EEA). It may also be processed by staff operating outside the EU/EEA who works for us or for a company that we have a relationship with. By submitting personal data to us you specifically agree to such transfer.

Cookies
We use our own cookies to recognize you when you visit our website in order to keep you logged in during the whole visit, we also use it to improve the website’s usability and personalize the website for you by keeping your settings and preferences.

Third Party Cookies
In addition to our own cookies, we work with various reputable companies to help us analyze how the Platform is used, and to optimize our Website to deliver the best possible experience. The following companies help us achieve this through use of cookies:

Google Analytics and Google Website Optimizer
Google Analytics and Google Website Optimizer are services provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use our website, our mobile site and any DIAKRIT embedded on third party sites. Google Web Optimizer uses the same cookies to measure how different users respond to different content. The information generated by these cookies (including your truncated IP address) is transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your, and other users’, use of our website, mobile site and DIAKRIT, compiling reports for us on website activity and providing other services relating to website activity and Internet usage. Please note that Google only receives your truncated IP address. This is sufficient for Google to identify (approximately) the country from which you are visiting our sites, but is not sufficient to identify you, or your computer or mobile device, individually.

Opting Out
We think it is important that you are able to control the collection of personal data relating to your use of DIAKRIT, and have therefore made sure that you can opt out of any personal data collection using cookies or other technologies as set out below.

Cookies:
You can use the settings within your browser to control the cookies that are set on your computer or mobile device. However, please be aware that cookies are important to many aspects for the Platform – if you set your browser to reject cookies, you may not be able to enjoy all of the features of the Platform. To find out how to see what cookies have been set and how to reject and delete cookies, please visit http://www.aboutcookies.org.

To opt-out of analysis by Google Analytics on our website and other websites, please visit http://tools.google.com/dlpage/gaoptout.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Sensitive personal data
We would not ordinarily seek to collect sensitive personal data (that is, personal data relating to your racial or ethnic origin, political opinions, religious or other beliefs, membership of a trade union, physical or mental health, sex life, or details relating to the commission or alleged commission of a criminal offence). However, in the unlikely event that you provide us with this information, you consent to the processing and transfer of the information as set out in this Policy.

Controlling and updating your personal data
You are entitled to request a free of charge notification once per year regarding the personal data about you that is processed by us. Such a request shall be made to us in writing and be signed by you.
Further you may demand us to, and we will, rectify, block or delete any personal data that is inaccurate.
Users of our online order system may also update their contact information inside the online order system after logging in to the system. For questions on how to update your personal data, please email our Help Desk at info@diakrit.com.

Feedback and queries
We welcome any feedback about this Policy, our Website or any aspect of the company: please send any comments by email to our administration team at info@diakrit.com. If you provide us with any contact details in order for us to respond to your query such contact details will only be used for that purpose.