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Business Analyst/ Scrum Master Resume

Minnetonka, MN

Detailed Oriented Business Analyst with 9+ years of partnering with Business owners and Technology teams to accurately capture, translate, and document business requirements into specifications for application systems and operational solutions.

Through work experience and additional training, I have acquired technical skills and business intelligence; and a deep understanding of the impact that application technology and computer automation can have on product quality, operational efficiency, and overall business competitiveness.

I have repeatedly made positive differences by effectively communicating written descriptions of business needs and business program functionality, program and process diagrams, data flow diagrams, workflow diagrams - and driving verbal interactions culminating in project approval by consensus.

Defined business requirements and successfully re - engineered business processes for various industries/sectors like Healthcare (providers and Payers)and Retail.

Experience in coordinating sessions with stakeholders for documenting requirements, pain points, solutions and communicating with developers and business users for implementation, acceptance testing and sign off.

Successful experience in communication skills both written and orally. Implementation of strong decision-making skills. Extensively involved in all the phases of SDLC, requirement analysis and Graphical user interface (GUI) business specification, development, enhancement, quality assurance, testing methodologies and implementation.

Strong Project Management skills to understand the project scope, objectives, and timelines with MS Project and explain them to various teams and prepared the “As is” and “To be” documents to help identify the benefits and project requirements.

Managed the team and ensured that synergies across all the projects in the program are achieved and inter project dependencies are addressed effectively.

Engaged with stakeholders and conducted workshops to elicit business requirements.

Conducted GAP Analysis of the AS-IS and TO-BE processes to identify and validate the requirements.

Responsible to translate stakeholder needs to business requirements, creation and review of functional design, user interface design and UI prototypes/mockups.

Worked on GUI development: created screen-mockups to review the requirements and provide feedback on the screen design, created ad-hoc screen mock-up to review with the users.

Assisted the Product Owner in maintaining product backlog, plan release back-log and participate in iteration planning session with development team. Work across multiple agile team to support enterprise level epic.

Worked with Product Owner to define product features and write epic user stories on monitor and track business value delivery.

Translated requirements into user stories using INVEST model and wrote Acceptance Criteria for user stories.

Acted as an interim Scrum Master for two agile teams, Introduced new method such as user story mapping to accelerate development, increase quality and remove major impediments. In eight weeks, reduced time to ship by approximately 30%.

Worked on EDI transactions: 270, 271, 837 and 835 to identify key data set elements for designated record set. Interacted with Claims, Payments and Enrollment hence analyzing and documenting related business processes.

Interacted with department heads to finalize business requirements, functional requirements and technical requirements and also created Business process model.

Performed Requirement Analysis by gathering both functional and nonfunctional requirements based on interactions with the process owners, stakeholders and document analysis, represented them in Requirements Traceability Matrix RTM.

Captured preliminary requirements for search and visualizing of the experiment information.

Facilitated JAD - Joint Application Development sessions to identify business rules and requirements, Documented them in PRDs a format that can be reviewed and understood by both business people and technical people.

Conducted UAT to confirm that all derivative products can be successfully processed through stages of the SDLC.

Created high fidelity mockup diagrams to understand the work flow in user interfaces.

Created and maintained Use Case documents based on the system’s requirements explained the business process flows and created detailed diagrams such as Use Case diagrams, Data Flow diagrams (DFD’s), Activity diagrams, Sequence diagrams, Entity Relationship (ER) diagrams and Work flow diagrams using MS Visio.

Used Business Process Management (BPM) for managing and improving the business process efficiency.

Created ER Diagrams for one-to-one and one-to-many mapping relationships using SQL Server.

Used MS Access and Excel to extract, administer and manipulate large data.

Performed SQL queries using joins and nested queries to fetch data from MS SQL Server.

Prepared and maintained the Requirement Traceability Matrix (RTM).

Performed Risk Management in the project by maintaining a risk register to identify and mitigate risks in the project development process.

Involved in reporting status, milestones, and project plan tracking to project manager and product owner on a weekly basis

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