Warranty

Original Warranty

All ListenClear sound processors and receiver units carry a 1-year warranty from the date of purchase that covers defects in materials and workmanship. Physical damage and water damage are not covered by this warranty

Loss and Damage

All ListenClear sound processors under the original warranty are also covered by loss and damage insurance. This insurance is provided free-of-charge at the time of the original purchase. ListenClear will replace your lost or damaged sound processor (a $250 deductible applies and is limited to 1 claim per device).

Extended Coverage

At any time, ListenClear offers you the option to purchase up to two (2) additional years of warranty coverage for $100 per device per year.

To purchase an extended warranty, please call our Customer Support line 1-888-320-0424

Out-of-Warranty Repair

Our ListenClear sound processors are designed and manufactured by the top US manufacturers and are robust and reliable. If for some reason your out-of-warranty sound processor stops functioning, factory repair services are available. ListenClear devices are repaired for a flat service fee of $150.00. This repair service will extend your warranty for an additional 6 months.

Clean and Check Service

If you feel that your device might be in need of an evaluation and a good thorough cleaning, we’ll perform that service for a flat fee of $50.00. If it requires repair, our prevailing flat $150 charge will apply.