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Abstract

The objective of this paper is to identify the critical success factors and to examine their relationship with the benefits of ubiquitous supply chain management (USCM) adoption. To achieve it, this research firstly selected the critical success factors and the benefit issues related to the adoption of USCM through the literature review, case analysis and interview. Second, after collecting the survey data, we empirically investigated the relationship between critical success factors and USCM adoption benefits. Data analysis showed that the adoption of USCM was significantly associated to management factors such as USCM planning, management support, relationship management, new USCM model, process management and risk management. In addition, there was significant association to technical factors such as USCM system infrastructure, USCM technology application, efficient USCM use, USCM network foundation, enacted technology acceptance and USCM development plan. On the basis of research findings, this paper proposes a model of USCM adoption, which is a guideline helping one find the academic foundation for further studies and a practical insight of USCM adoption and ubiquitous computing applications.