Was using my laptop working fine then message came up battery is low yet i had my laptop plugged into mains help my laptop went off checked fuse on plug still dose not work made sure all the points were connected do you have any idea my laptop is just over a year old thankyou angela

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First check your power supply earthing system.because some time earthing is not properly working than its damage electric system so we face some problem in laptop.unnecessary current was flow on motherboard than some operation going fail.

Well all I can think of is that the AC adaptor died, the laptop ran on the battery until it drained. So now you have a dead adaptor and a very low battery. Is there any local PC shop (not likely I know) where you could have the adaptor checked or replaced? Do you have access to a voltmeter? If yes check the output of the adaptor (across center pin and outside metal end) Does anyone else with you have the same HP, you can temporarily use that battery to check Laptop health/working condition.

This problem has been solved. After testing the output voltage on the main board and then the battery, it seems that the battery just gave up. It went from giving at least a 2hour life, to zero overnight without any other indiction of a problem.

This isn't a software issue. If your laptop is still under warranty have it serviced. If not, see if the costs involved are even worth it. Something within the hardware sounds like it caused a chain reaction and has affected more than just the battery.

You may have a defective battery. It no longer delivers the required voltage to make your laptop work optimally. Some components will not work when those do not receive enough electricity. When you insert the plug to the mains you get the required power to make the components of your laptop work. You may try to remove your battery and plug to the mains. If this works without problems, then you must change your battery.

First do not remove battery and use charger only. Lets start at the beginning first if you are using a UK three point plug check the fuse in the plug. Next some adaptors have a small green light on when connected to the mains. Another way to check the adaptor is, if you no someone with a multi meter (used to check voltages etc) get them to check if there is a reading from the end you plug into the computer should read 19volt. That would check your charging adaptor. Battery well if adaptor is charging then it is almost likely to be your battery.If you have to replace the battery take it with you when you go for the replacement and ask them to check it in another laptop if they wont do this go elsewhere.By what you say you have a fault with the adaptor.Good luck