Sr. Dev Ops Engineer

Posted on May 17, 2019 by
Auto Club of Southern California

Costa Mesa, CA 92626

Engineering

Immediate Start

Annual Salary

Full-Time

Teamwork. Integrity. Dedication.

Together, we make a difference.

If you are a career-minded, service-driven professional looking to join a fast paced organization then you have come to the right place. AAA is a member service organization affiliated with the national AAA network. With offices across the U.S., we're united by common mission and common values of excellent member service. With more than 14,000 employees in 21 states, we provide legendary service to 16 million loyal members. With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization. You will find that being part of a very successful team is extremely rewarding.Road to Success Starts Here!

Implement and enhance ITSM tools per business requirements utilizing Agile principles for development. Provide day to day operational support and maintenance including changes to application to achieve optimum performance levels. Conduct unit testing and assist with the installation of new modules, releases and version upgrades. Act as a Tier-2/3 support for system 7x24x365; Participates in on-call support for critical systems and available to work flexible hours as required by assigned projects or system problems. Proactively develop and maintain technical knowledge in a specialized area, remaining up-to-date on current trends and best practices. Complies with applicable laws, regulations, standards, policies and procedures.

Qualifications

5 years' experience with ITSM tools such as Remedy or Service Now including development, configuration, and implementation of required modules and data integrations with an advanced knowledge of the platform.

Hands on experience with implementations and/or migrations to the Remedy platform. Proficient in JavaScript, Java, and HTML. Experience integrating third-party software and APIs with Remedy using REST and SOAP.