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Business Systems Analyst/Unique HR/Mumbai

Job Overview

Help drive development, delivery and adoption of tools within the content organization

Partner with the global content team to research and identify pain points and develop them into business requirements for new tools or methods

Using a consultative approach, conduct requirements gathering sessions across the organization to extract cross-vertical business rules paying attention to mainstream as well as outliers

Collaborate with other business analysts to drive a holistic view of global content tools requirements and create synergies in methods, processes and tools around the world

Write and deliver tools functional definitions to the technical organization

Conduct post-development testing and training to drive adoption of the new tools

Evaluate, analyze and recommend third party tools and external systems as required

Enable the team to follow Agile/ Scrum methodology

Work with the design, architect & development leads to understand a project conceptually and provide inputs to those projects and guiding estimation & execution conversations using subject matter expertise that has been developed over time

Lineup the project work into user stories and work to refine and prioritize the product backlog and detail the user stories

Act as a key facilitator within the Content team between the power users, global stakeholders and the engineering team