For Each OrderWhen calling or sending in your order to Customer Service, include the following:
1. Your purchase order document, to include:

* Billing and shipping addresses
* Name, phone number, and email address for order contact
* If ordering product to be delivered via email, include the name and email address of the person to email
* ISBN and product titles
* Quantity
* Prices and totals (including applicable sales tax)

2. If paying by Credit Card, include the name, phone number, and email address of the person our CS Agent is to contact to obtain Credit Card information. DO NOT INCLUDE CREDIT CARD INFORMATION IN ANY WRITTEN CORRESPONDENCE

3. We cannot ship to a residence unless order is prepaid or charged to Visa, MasterCard, or American Express. It is necessary to include the billing address associated with the credit card

4. If your organization is tax exempt, include a copy of the exemption certificate when placing your first order with our company.

5. Orders over $500 must be provided in writing to Customer Service

Canadian OrdersCanadian customers will have to pay customs charges for books shipped to Canada. Please contact customer service for more information 800-328-1452

TermsNet 30 days from invoice date for qualifying accounts. All others are prepaid or credit card. Prices in this catalog reflect all discounts. Prices do not include taxes where applicable. A shipping-and-handling charge will be applied to all invoices within the continental United States. Minimum shipping-and-handling charge is $10.00. Orders over $100 is 10% ground shipment. Method of shipment is at our discretion. If you wish to specify particular directions, an additional charge may be required. (An additional charge will be required for shipments outside of the continental United States.) The shipping-and-handling charge is billed as a separate item on the invoice.

PricesPrices stated in this catalog are in effect at the time of publication and are shown at school price
(list price less educational discount). Prices are subject to change without notice.
We will provide quotations and/or bids as may be required by your school or state.

Examination Copies for Listing and AdoptionsWhere a listing or adoption is required prior to purchase, examination student and teacher editions and selected materials may be sent for review by qualified committees or individuals. If your decision does not include Mondo Education by EMC School, please help us Go Green! and recycle our programs and join our conservation effort. Simply call our Customer Service Department at 800-328-1452 and ask for a call tag to be issued and we’ll arrange to pick up the materials. This is a complimentary service.