Category : Fleet maintenance

Category Archives: Fleet maintenance

We have yet another inViu routes update!
The saga continues with a special new messenger feature that allows employers
and dispatchers to communicate with mobile workers right in the app! If you’re
an inViu pro user
you already know the features of the messenger plugin:
you can create messages with work orders, driving destinations, and addresses
and send them right to the drivers’ navigation systems. Similarly, the inViu
routes messenger does exactly this, but instead of sending messages to
navigation systems they go directly to the employee’s Android smartphones.

You may be asking yourself: “how is this helpful? Couldn’t you just text
message the employees?” Well, aside from the fact that you are saving tons of
money by using smartphones for GPS tracking instead of a costly system that
requires a tracking device and a navigation system, it also opens the
possibility of applying GPS tracking to all types of mobile workers – not just
vehicle drivers. Let’s not forget that it also serves as a complete task,
logistics, and employee management system, with backlogs and audit trails that
can be exported from inViu pro, ENAiKOON’s telematics web portal. If you
weren’t convinced that this is the perfect business app before, you will be now
with the integrated communication system made available with the messenger
plugin. Here are some of the features and benefits:

Easy communication and task management

This is the most important feature for managers. Tracking the internal
communication and task delegation is key to controlling the workflow and
minimising errors within a company’s operations. With inViu routes messenger,
all of your staff communication and tasks will be logged in inViu pro. Having
an overview of all tasks and employee locations eases the dispatching
process.

Clear job acceptance and verification process

Employees can easily accept tasks and respond quickly using predefined,
editable status texts without leaving the app. This process is streamlined so
that drivers can safely and easily communicate with the dispatcher.

Convenient routing and navigation

What makes the inViu routes messenger unique is that you can send messages
with an embedded destination address for specific driving jobs or
location-based tasks within the app. The address will open up in the inViu
routes map and further in a navigation app installed on the phone.

This app would be ideal for any transport or logistics company wanting to
make the switch from navigation systems to GPS tracking with smartphones. This
comprehensive dispatching system only requires the use of the online software,
inViu pro, and Android phones. As mentioned above, the use of smartphones makes
dispatching and task delegation possible for all employees, not just for
drivers. For instance, sales reps on foot can receive client location info on
the go or bicycle courier companies can send all of their work orders to their
employees’ mobile phones.

The messenger plugin can be activated with an additional monthly
subscription along with inViu pro. With the subscription, all of your mobile
workers will see the new “my messages” option in the main menu of inViu routes.
Download the app in
Google Play or contact
ENAiKOON for additional information on the messenger plugin, inViu routes,
or inViu pro.

According to Berg Insight’s research, the commercial vehicle fleet
industry plays an essential role in the European economy. “The 6.2 million
medium and heavy trucks accounted for more than 75 percent of all inland
transports, forming a 250 billion Euro industry.” The research also states that
in Europe, the number of fleet management systems in active use is forecasted
to increase from 2.5 million units at the end of 2011 to 5.7 million by 2016.
This increase in the popularity of fleet management systems is attributed to
its effectiveness in increasing both efficiency and productivity.

No wonder more companies are using telematics to manage their fleet.
Telematics solutions for fleet dispatching and coordination are reliable and
affordable, making them a worthwhile investment with great ROI for businesses.
Legend,
for instance, is the biggest towing company in Dresden, Germany, and they use a
system that has significantly improved their management and operations.

Legend has a large fleet of vehicles to “assist, salvage, and transport”
their customers. The company has a diverse set of jobs that require meticulous
coordination of their fleet. Vehicles are dispatched throughout the day to
various locations. Emergency calls are a regular occurrence, and they must be
able to react quickly to any situation. Knowing the location of a tow truck
closest to the scene is essential.

The towing company’s CEO, Karsten Hiehle, knew their solution for better
dispatching and coordination was the telematics system from ENAiKOON. The GPS
tracking device, locate-04, was installed on every service vehicle and the web
portal, inViu pro, was used to analyse the collected data.

“With ENAiKOON’s telematics solutions, we increased the performance of our
vehicles by 40% and customer satisfaction with our improved efficiency,” says
Mr. Hiehle. “The detailed reports on our staff’s driving behaviour allowed us
to provide personalised training for them, resulting in a 30% decrease in fuel
consumption. In addition, thanks to ENAiKOON’s GPS devices, we were able to
avoid over 20 fines for alleged driving violations by proving that the vehicles
were elsewhere during the alleged times of the violations.”

As a result, the fleet management system did not only improve the
dispatching of vehicles, but also decreased company expenses with fewer fines
and better driving. “Our investment in telematics has more than paid for itself
for Legend,” adds Mr. Hiehle. For more on this fleet management solution or to
receive a free trial kit, contact ENAiKOON at sales@enaikoon.com.

How do you know your truck or construction machine is due for service?
Scheduled maintenance of vehicles is important for any business that relies on
the performance of its vehicles. Transport and logistics companies must
meticulously plan their fleet’s maintenance schedule to avoid vehicle
failures,delays extra costs and fines. In the past, this was done by manually
tracking service dates, vehicle mileage, and vehicle conditions. Today, things
are a little different. With the help of telematics, companies are now able to
receive automated reminders with customised thresholds for a seamless
maintenance program.

How this works is that the telematics device attached to each vehicle
collects vehicle data, such as mileage and operating hours, and sends this
information to the ENAiKOON servers. ENAiKOON limit-checker then receives this
data and compares actual mileage and actual operating hours of each vehicle
with predefined thresholds and sends out alerts in case of upcoming or overdue
maintenance measures to the responsible persons.

This way, scheduling upcoming maintenance for each vehicle and detecting
overdue maintenance is automated, resulting in increased productivity and
reliable vehicle performance. Tobias Strahl, the operations manager of KAMAG,
shares his story on how telematics increased their business efficiency.

Mr. Strahl is the operations manager for KAMAG Transporttechnik GmbH &
Co. KG, a transport company in Ulm, Germany, that has been offering transport
and logistics services for over 40 years. In addition to their logistics
services, they also offer full-service solutions that include maintenance and
repairs of their clients’ vehicles. For this reason, having an accurate and
automated maintenance schedule is critical to KAMAG’s business.

Known for their use of cutting-edge technology, it was a breeze for KAMAG to
adopt a new telematics system. Once they learned of the ENAiKOON fleet
management solution, they installed the locate-04 GPS tracking device on all of their vehicles. Access to
the ENAiKOON web portal, inViu
pro, allowed Mr. Strahl and his team to view the location data for their
entire fleet. When the limit-checker plugin became available, KAMAG did not hesitate to
add it to their system as it made it possible to set customised alerts for
their service schedule.

“Before we found out about ENAiKOON limit-checker, we had to manually
calculate and check for upcoming general, safety, and individual vehicle
inspections,” says Mr. Strahl, regarding the time-consuming work involved in
ensuring the timely delivery of their full-service benefits. “Now we are
equipped with an advanced, multi-level alert system. We can plan every upcoming
inspection and routine maintenance included in our full-service plan,
determined by the date, operating hours, or distance travelled.”

Mr. Strahl is now able to promptly send out their maintenance crew, already
informed of their task with an action plan. The ENAiKOON system and its
software have helped the company increase the availability and quality of their
fleet, gaining trust and loyalty from their customers. To learn more on how to
improve your fleet’s vehicle maintenance, contact ENAiKOON at sales@enaikoon.com.