Due to the recent severe impact of Hurricane Maria, service will continue to be suspended in Puerto Rico, where there will be no pickups or deliveries.

Continue to visit here for updated information on service delays, including ZIP Codes where no pickups or deliveries are being made.

Resources

To be notified via email or text when the status of your package has changed, select the Notify me with Updates feature when tracking your shipment on ups.com.

For more information about the service impact on UPS® Freight pickups and deliveries, visit UPS Freight. To track air or ocean freight shipments, visit Flex® Global View.

Contact your local The UPS Store directly for information about any impacts to hours of operation. Visit The UPS Store to find the location nearest you.

UPS Access Point™ locations’ hours of operation may be impacted in affected areas. Track your package on ups.com for updated information regarding the status and location of your package.

Note that the UPS Service Guarantee does not apply when transportation networks are disrupted due to events of this nature. For more information, refer to the UPS Tariff/Terms and Conditions of Service.