Terms & Conditions

Payment Policy

We have a 2 night minimum stay on weekends. (Friday & Saturday, or Saturday and Sunday, October 1st to April 30)

Friday nights can be booked individually by request. However Saturday nights cannot, except during our low season (May 1st to September 30).

During our peak season from 18th December to January 31st there is a 2 night minimum on all rooms.

A deposit of 100% of one night's rate is required to secure your reservation. This will be taken 21 days prior to your arrival and is non-refundable.

The balance will be charged 7 days prior to arrival. Reservations using gift certificates adhere to same policies as credit card bookings.

Breakfast is served from 8:00am for in-house guests.

Check in 2pm. Check out 11am.

We offer complimentary transfer to/from Matiatia ferry building for hotel guests. A complimentary pick up does not include the Sealink ferry from Half Moon Bay to Kennedy Point but we are happy to arrange a taxi in advance.

Strictly no smoking in rooms; a penalty equivalent to one night's accommodation will be applied should smoking be evident. Sorry, no pets.

Cancellation Policy

The Oyster Inn is a very small hotel therefore we must adhere to a strict cancellation policy. Cancellation within 21 days of arrival date: first night of the booking. Cancellation within 7 days of arrival date: 100% forfeit of the total booking price. If a cancellation fee applies, it will be charged to the credit card number supplied to confirm your reservation.

If using gift certificate(s), our 21 day and 7 day terms will also apply to the value of the certificate, with balance charged to the card provided should there be insufficient value on the certificate.

In the event of a cancellation within our notice periods where penalties apply, we will do our best to on sell the room. If successful, we will offer an accommodation voucher to the value of the penalties applied.