Frequently Asked Questions

The Moona device uses a tiny accelerometer placed on the pillow pad in order to measure the movements directly on the surface of your pillow. This is a great non-intrusive solution. Signal processing and machine learning algorithms will detect your sleep/wake pattern and will determine your sleep quality by measuring your activity at night.

Yes ! we have done more than 250 user tests and learned a lot from those. We have an onlgoing clinical study with the University Hospital of Nantes, France. It is a controlled, single-blind study, involving 15 subjects over a period of 15 days each.

At the moment, the accuracy of movement-based sleep trackers in measuring sleep stages is 70 to 80%. However Moona doesn’t need to detect your sleep stages to set the right temperature at the right time, because the circadian rhythm of thermoregulation is distinct from your REM/non-REM sleep stages. In the future, we also want to add integrations with other products that could be complementary to Moona in terms of sleep tracking.

Taxes, VAT and/or duties are not included in the prices and may be added in accordance with your local regulations.
Customs fees and import taxes are dictated by the customs office of the receivers country. We do not have control over customs fees as this may vary by country or assessment, and this applies to all purchases shipped from overseas.

The default profile for you is determined through an initial questionnaire inside the app and is based on the sleep research literature we have reviewed. After the 10-day period which will serve as an adjustment to your preferences, a machine learning algorithm will learn over time which profile is best for you, through a feedback mechanism with your sleep quality data.

"Yes. The Moona device runs silently at a maximum of around 25dB, which is quieter than a whisper.
We know how critical it is for the unit to be very quiet, and we have therefore put a lot of effort into that. The sound generating components are a fan and a water pump. We have tested more than 10 fans and pumps and found very good solutions. The airflow has also been engineered to minimize noise and maximize passive cooling (using natural convection expelling hot air at the top of the product).

These days quiet air conditioners have normal decibel levels in the 40 to 60 dB range. So Moona is more than 4 times quieter. "

Yes, in the app, you can set up the temperature profile that the product will follow throught the night. You can set up the temperature at many points during the night (especially including temperature to falla asleep and to wake up).

The product featured in the video is the Moona. It includes the pillow pad, Moona bedside device and a power outlet. Sleep and environment sensors are integrated in the product. And it comes with a free companion app (available for iOS and Android).

There are significant differences between Moona and an AC unit. Moona is in direct contact with your head and neck, regulating the temperature of your skin will have greater impact. You will feel the cooling effect immediately. Moona is a smart product and will continuously adapt the temperature throughout the night, adapting to your sleep profile, as well as environmental factors. And our product is water based, the air will not be too dry in your room as with AC.

"Our testers report falling asleep faster with Moona from the first nights. We expect maximum efficency on night quality after a few nights, after you get use to the product. We expect that Moona will boost your mood, energy and productivity at work with just 3-days to 2-weeks of continuous use.

The estimated operating voltage is AC 90~240V given our power supply module specifications, so it can adapt to any common plug internationally.
By the end of the campaign, we will ask all of our backers what country/format we should consider for their electric plug, so we got your covered wherever you are located.

Last updated: Mon, Oct 2 2017 6:08 am EDT

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