Term of the Day

Shovelware is a derogatory term used for software that has either been quickly developed without regard to quality or function and features, or software that has been forced on customers such as those that are preloaded on laptops or smartphones by their respective carriers.
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Today, government IT teams are expected to deliver more services with fewer resources. Consequently, many agencies have prioritized legacy modernization, interoperability and shared service models as a means towards increasing IT delivery capacity.
But those approaches are easier talked about than executed. As agencies embark on legacy modernization, it becomes imperative to open up the existing technology so that new innovations can be delivered as needed in a secure way.
In this guide, produced in partnership with Govloop, we will discuss
A five-play roadmap to help those in government get a better sense of where to start on modernization projects.
An overview of the Information Technology Modernization Fund (ITMF).
Featured government success stories highlighting their modernization projects.
The IT Modernization Lifecycle, based on the recent report by the American Council for Technology-Industry Advisory Council.

We have conditioned patients not only to expect opioids for pain relief, but to utilize more and more of them, and the addiction is both psychological and physical. To remedy the situation, a lot of policies and practices and behaviors must change around how the health care system approaches pain. But we do not yet have the data and
analytics we need to determine what specifically to do at the patient level or the policy level. Download this whitepaper to learn more about the resources available and how we can fix this issue.

Read the Gigamon white paper, Harnessing the Power of Metadata for Security, to see why metadata is the new security super power for enterprises looking to separate signals from noise, reduce time to threat detection, and improve overall security efficacy to combat ever more advanced and persistent cyber attacks. Download now!

Technology is quickly moving to the forefront as organizations undertake digital and information technology (IT) transformation projects that enable strategic differentiation in a world where users are leveraging applications and data in new ways. The reality is, most organizations were not born digital but instead have legacy business processes, applications, and infrastructure that require modernization and automation. As a result, businesses must embark on IT transformation to modernize and automate their legacy infrastructure and prime themselves to achieve their digital business goals.
IDC interviewed organizations of various sizes to understand the impact of moving significant parts of their storage environments to Dell EMC Flash Storage, powered by Intel® Xeon® processors. Download this report to learn more.

Technology is quickly moving to the forefront as organizations undertake digital and information technology (IT) transformation projects that enable strategic differentiation in a world where users are leveraging applications and data in new ways. The reality is, most organizations were not born digital but instead have legacy business processes, applications, and infrastructure that require modernization and automation. As a result, businesses must embark on IT transformation to modernize and automate their legacy infrastructure and prime themselves to achieve their digital business goals.
IDC interviewed organizations of various sizes to understand the impact of moving significant parts of their storage environments to Dell EMC solutions, powered by Intel®.
Download this report to learn more.

Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video.

Technology is quickly moving to the forefront of business priorities as organizations undertake digital and IT transformation projects that enable strategic differentiation in a world where users leverage applications and data in new ways. Organizations in all industries must better align with changing customer preferences to avoid being disrupted by a new crop of nimble competitors. Technology will increasingly determine how businesses define and distinguish themselves in the market. IDC has noted that most organizations were not born digital but instead have legacy business processes, applications, and infrastructure that require modernization and automation. As a result, businesses must embark on an IT transformation initiative to modernize and automate their legacy infrastructure to prime themselves to achieve their digital business goals and initiatives.
Intel Inside®. Powerful Productivity Outside.
Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. a

This paper is organized into sections describing the importance of IT infrastructure security and presents essential criteria IT leaders should use to identify end-to-end server security.
1. Trust and the Modern IT Infrastructure Why you should be concerned about server security (or the lack thereof).
2. End-to-end Server Security How Dell EMC defines end-to-end server security. In this section, we also provide crucial characteristics business and IT leaders can use to classify prospective server vendors.
3. Key Security Criteria for the Modern IT Infrastructure The security questions every IT leader should ask of their server vendor before embarking on an IT transformation.
4. Conclusion & Additional Resources
The objective of this paper is to highlight the Dell EMC comprehensive approach to server security. PowerEdge servers come with security built-in, not bolted-on. Using a Cyber Resilient Architecture, Dell EMC commits to end-to-end server security on all PowerEdge servers.

Lodi USD needed a long-lasting wireless infrastructure with enough headroom to support media-rich apps running on tens of thousands of Chromebooks. This case study explains why the school district turned to Ruckus Wireless.

Citizens rely on government social services programs to help combat poverty, disease, disabilities, and economic and physical hardships. Governments are also tasked with providing healthcare, security, and infrastructure services.

Research shows that wellness plans are extremely important to your clients. Employers have very solid reasons for embarking on a wellness program, including increased productivity and lower health costs for their employees. They are struggling to achieve their goals, however. Many employers aren’t sure how to begin a program; even the most advanced employers in terms of wellness are seeking ways to improve their wellness activities

Cloud is not simply a new technology platform, it’s a new way of running your IT processes. Success changes relationships with users, with services and with operations. Learn what to anticipate as you embark on cloud – and how to ensure success not just in your datacenter, but in your business.

While many companies have begun using external cloud infrastructure services, and a smaller number have embarked on internal “cloud-like” initiatives, others are just starting out and trying to determine how to best use cloud computing. This paper written by BMC’s Deputy CTO Herb VanHook, provides an overview of the major models of cloud infrastructure services (IaaS) and the business benefits and best uses of each model.

A few years ago, the fourth largest credit union in Illinois embarked on a marketing makeover. In just one year, Baxter Credit Union (BCU) upgraded its outdated campaign management system and harnessed its scattered member data, creating more meaningful customer experiences and increasing profitability.

Your business is complex. Big data promises to manage this to make better decisions. But the technology services that run your business are also complex. Many are too complex to manage easily, causing delays and downtime. Forrester predicts this will worsen. To combat this onslaught, you need machines to analyze conditions to invoke automated actions. To perform adaptive automation, you need IT analytics, a disruption to your monitoring and management strategy. This report helps leaders prepare for IT analytics that turn big data efforts inward to manage the technology services that run your business. Register to get the full report.