Information about an automated message

August 28th, 2018

At approximately 3:00 p.m. this afternoon, the Waterloo Region District School Board became aware that a list of subscribers to the School Messenger information system received a pre-recorded voice, email or text message inviting them to a school meeting. The message, which reached parents across our community, was distributed as a result of an internal training error as the School Messenger system was being tested for the upcoming school year. This system offers a communication service which can provide subscribers with important updates or emergency information in a timely manner.

We, along with School Messenger, would like to assure our community that there has been no breach of privacy, advise that anyone who received this message may disregard it, and apologize for any confusion this may have caused.