Scan to SMB not working with PC hostame in the template of the address book

Product Name: VersaLink® C7020/C7025/C7030 Multifunction Printer

Operating System: Not Applicable

In some customer networks, on Versalink products, it is impossible to work with a smb scan in the address book if you enter the host name of the recipient pc.There is a network error.If we enter the IP address, it works.I also found that in this case, if we want to scan using network discovery, it finds nothing and incident mark.This is annoying for mobile PCsDo you have an idea?

Re: Scan to SMB not working with PC hostame in the template of the address book

What i know That this machine is not supporting Microsoft networking or NetBios over TCP/IP so scanning by hostname will not work .So as workaround solution you can access to the router and reserve the IP Address on the device MAC Address for each computer then configure the scan using the IP address ;by this method you will avoid to configure static IP address from the PCs/laptop level .