HECK Kältetechnik GmbH

Privacy policy

1. Privacy at a glance

General information

The following information provides a simple overview of what is happening with your personal data when you visit our website. Personal data are all data with which you can be identified personally. For detailed information regarding the subject of data protection, please see our privacy policy listed below this text.

Data collection at our website

Who is responsible for the data collection at this website?

The data processing is being carried out by the website operator. For said website operator’s contact data, see the legal notice of this website.

How do we collect your data?

Your data are collected, on the one hand, by you communicating these to us. This can, for example, be data that you enter into a contact form.

Other data are automatically collected by our IT systems upon your visit to the website. These are, first and foremost, technical data (e.g. Internet browser, operating system, or time the page was called up). The collection of these data occurs automatically as soon as you enter our website.

What are your data used for?

Part of your data is collected to ensure an error-free provision of the website. Other data can be utilised to analyse your usage behaviour.

Which rights do you have with respect to your data?

You have the right to receive at any time, free of charge, information regarding the origin, recipient and purpose of your stored personal data. You, furthermore, have the right to demand rectification, blocking or erasure of these data. You may contact us, at any time, regarding this as well as regarding other questions regarding the topic of data protection at the address stated in the legal notice. In addition, you have the right to lodge a complaint with the responsible supervisory authority.

Furthermore, you have the right to demand, under certain circumstances, the restriction of the processing of your personal data. For details regarding this, see the privacy policy, section “Right to restriction of processing”.

Analysis tools and tools of third party providers

When visiting your website, your surfing behaviour is being analysed statistically. This is primarily effected with cookies and so-called analysis programmes. The analysis of your surfing behaviour is typically performed anonymously; the surfing behaviour cannot be traced back to you. You may object to this analysis or you can prevent it by not using certain tools. For detailed information regarding this, see the privacy policy below.

You may object to this analysis. We will inform you about your options to object in this privacy policy.

2. General information and mandatory information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this privacy policy.

When you use this website, various personal data are collected. Personal data are data with which you can be identified personally. The privacy policy at hand explains which data we collect and what we use these for. It also explains how and for which purpose this is done.

We would like to point out that the transmission of data on the Internet (e.g. in case of communication via e-mail) may be subject to security vulnerabilities. It is not possible to fully protect data from being accessed by third parties.

Information regarding the Controller

The Controller for the data processing at this website is:

HECK Kältetechnik GmbH
Bahndamm 13
D – 33803 Steinhagen
Germany

Tel.: + 49 (0) 5204 – 9180-0
E-mail: info@heck-kaeltetechnik.de

The Controller is the natural person or legal entity who/which on its own or jointly with others decides about the purpose and means of processing of personal data (e.g. names, e-mail addresses, etc.).

Withdrawal of your consent to data processing

A lot of data processing processes are only possible with your express consent. You may, at any time, withdraw a consent already granted. For this, an informal notification to us via e-mail is sufficient. The legality of the data processing performed prior to the withdrawal shall remain unaffected by the withdrawal.

Right to object to data collection in special cases as well as to direct marketing (Art. 21 GDPR)

If the data processing is carried out based on Art. 6 Par. 1 Lit. e or f GDPR, you have the right, at any time, to object, on grounds relating to your particular situation, to the processing of personal data concerning you; this shall also apply to a profiling based on those provisions. For the respective legal basis on which a processing is based, please see this data protection policy. If you object, we shall no longer process the personal data concerning you unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or if the processing serves for the establishment, exercise or defence of legal claims (objection in accordance with Art. 21 Par. 1 GDPR).

Where personal data concerning you are processed for direct marketing purposes, you shall have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this shall also apply to profiling to the extent that it is related to such direct marketing. If you object, your personal data shall subsequently no longer be used for the purpose of direct marketing (objection in accordance with Art. 21 Par. 2 GDPR).

Right to lodge a complaint with the responsible supervisory authority

In case of violation of the GDPR, the affected party shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of its habitual residence, its place of work or place of the alleged infringement. The right to lodge a complaint shall exist independent of other remedies under administration law or judicial remedies.

Right to data portability

You shall have the right to have data which we processed in an automated fashion based on your consent or in fulfilment of a contract provided to you or a third party in a commonly used, machine-readable format. If you request the direct transmission of the data to another Controller, this shall be done only if technically feasible.

SSL and/or TLS encryption

For security reasons and to protection the transmission of confidential contents, such as inquiries that you are sending to us as operators of the website, this website is using an SSL and/or TLS encryption. You can recognise an encrypted connection by the address line of the browser switching from “http://” to “https://” and by the lock symbol in your browser bar.

If SSL and/or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

Information, blocking, erasure and rectification

You have, at any time, within the confines of the applicable statutory provisions, the right to information, free of charge, regarding your stored personally identifiable information, its origin and recipients, and the purpose of the data processing, as well as, where applicable, a right to rectification, blocking, or erasure of these data. You can contact us, at any time, regarding this as well as regarding other questions regarding the topic of personal data at the address stated in the legal notice.

Right to restriction of processing

You have the right to demand the restriction of processing of personal data concerning you. You can contact us, at any time, regarding this at the address stated in the legal notice. The right to restriction of processing shall exist in the following cases:

If you contest the accuracy of the personal data concerning you, we will typically need time to verify this. For the duration of the verification you have the right to demand the restriction of processing of personal data concerning you.

If the processing of your personal data occurred / occurs unlawfully, you can demand restriction of the data processing instead of erasure.

If we no longer need your personal data but you still need them for the exercising, defence or establishment of legal claims, you shall have the right to demand a restriction of processing of personal data concerning you instead of erasure.

If you have objected in accordance with Art. 21 Par. 1 GDPR, a balancing between your and our interests needs to take place. As long as it has not yet been determined whose interests prevail, you shall have the right to demand the restriction of processing of the personal data concerning you.

Where the processing of the personal data concerning you has been restricted, such data shall, with the exception of their storage, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

3. Data collection on our website

Cookies

The web pages utilise, in part, so-called cookies. Cookies do not cause any damage on your computer and do not contain any viruses. Cookies serve for making our offer more user-friendly, more effective, and more secure. Cookies are small text files that are stored on your computer and which your browser saves.

Most of the cookies we are using are so-called “session cookies”. They are automatically deleted after your visit ends. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognise your browser again upon your next visit.

You can configure your browser such that you are informed of the setting of cookies and can allow cookies only in select cases, exclude the accepting of cookies for certain cases or in general, as well as activate the automatic deletion of cookies upon closing the browser. In case of the deactivation of cookies, the functionality of this website may become restricted.

Cookies that are required for the carrying out of the electronic communication process or for the provision of certain functions desired by you (e.g. shopping cart function) will be stored on the basis of Art. 6 Par. 1 Lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of its services. To the extent that other cookies (e.g. cookies for the analysis of your surfing behaviour) are stored, these will be covered separately in this privacy policy.

Server log files

The provider of the pages automatically collects and stores information that your browser automatically transmits to us in so-called server log files. These data are:

browser type and version

operating system used

referrer URL

hostname of the accessing computer

time of the server inquiry

IP address

A merging of this data with other data sources is not being performed.

The collection of these data is performed on the basis of Art. 6 Par. 1 Lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website – for this, the server log files must be captured.

When calling up our pages, your browser loads the necessary fonts directly from Adobe in order to be able to display them correctly to your end device. In the process, your browser establishes a connection to the servers of Adobe in the USA. From this, Adobe obtains knowledge of the fact that our website was called up via your IP address. According to Adobe, no cookies are stored in the provision of the fonts.

Adobe is holding a certification in accordance with the EU/US Privacy Shield. Privacy Shield is a framework between the United States of America and the European Union which is intended to ensure compliance with European data protection standards. For additional information, see: https://www.adobe.com/de/privacy/eudatatransfers.html.

The utilisation of Adobe Typekit web fonts is necessary to ensure a uniform typeface of our website. This constitutes a legitimate interest in the meaning of Art. 6 Par. 1 Lit. f GDPR.

Google Maps

This website is using the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

For the utilisation of the functions of Google Maps it is necessary that your IP address be stored. This information is typically transferred to and stored on a server operated by Google in the USA. The provider of this website has not influence on this data transmission.

The utilisation of Google Maps is carried out in the interest of an attractive presentation of our online offers and for ease of findability of the locations specified on our website. This constitutes a legitimate interest in the meaning of Art. 6 Par. 1 Lit. f GDPR.

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