A direct line with the citizenry

In order to ensure effective communications and facilitate dialogue with the citizenry, the Ministry of Economy and Finance provides two major channels of information: the Public Relations Office (Ufficio Relazioni con il Pubblico - URP) and a FAQ (Frequently Asked Questions) service.

The main contents are hardly ever the first thing we see about a webpage. Users with certain disabilities, who must use a keyboard or screen reader, must first analyse a series of elements (browsing, lists, tools, etc.) in order to find the contents that interest them. In order to remedy this problem, we have adopted an “easy browsing” mechanism that makes it possible to quickly access contents of interest.