A unique telematics system that keeps you CONNECTED with your vehicle from your mobile app. That’s not all… CSE MetaTrak Connected Car also brings you Emergency, Security and Smart Drive which will give you peace of mind, wherever your journey takes you.

Features

Emergency

Emergency Call

In case of an emergency (e.g. if you are having a sudden heart attack), click the SOS button on your DriveJet mobile app to call our Secure Operating Centre (SOC).

Our SOC will verify your needs and dispatch the nearest medical assistance to you as quickly as possible.

Emergency Crash Alert & Response

In case of an accident, MetaTrak automatically detects the collision whenever the impact threshold is exceeded. The system will send YOUR EXACT LOCATION to our SOC.

If the crash severity is high, our SOC will direct emergency response services to you immediately.

Security

Enhanced Security with ADR

1. ADR Theft Alert Management

If your vehicle is driven without the ADR tag, you will...

Receive a theft alert on your DriveJet mobile app

Followed by a call from our SOC to verify the theft

If theft is confirmed, our SOC will collaborate with the Police to recover your stolen vehicle as quickly as possible

2. System sabotage

If your vehicle battery is disconnected, you will receive a theft alert followed by a call from our SOC.

3. Virtual Car Alarm

You can activate secure mode to protect your vehicle with our Virtual Alarm. If your vehicle is driven with secure mode activated, you will receive a theft alert.

4. Car Alarm (if connected)

If your car alarm triggers, you will receive an alarm alert.

Compensation Guarantee

If stolen car is RECOVERED within 72 hours, compensation towards car repair cost up to RM3K

If stolen car is NOT RECOVERED within 72 hours, compensation with cash RM9K

Smart Drive

Enhanced mobile app connectivity with DriveJet

With an in-depth view of your vehicle in the palm of your hands, you are able to experience the following features:

Support

ADR tag button is for emergency immobiliser override. If the immobiliser is activated through the DriveJet mobile app and cannot be deactivated (e.g. due to no GSM coverage or mobile data), press the ADR tag button inside the vehicle to override the system.

All our devices come with internal memory units. When you enter into a location without GSM coverage, all events and tracking information will be captured and stored into our device memory unit. All the stored data will then be transmitted to our servers when the GSM signal is restored and none of the tracking data will be lost.

Therefore, if you drive into an enclosed area without GSM (e.g. basement), and the last event captured before entering the basement is IGN ON, your mobile app will show the IGN ON status although the car is parked. However, as soon as the car drives out of the basement and the GSM coverage is back, all events on your mobile app, including IGN OFF and ON events while the car was in the basement, will be updated accordingly

Privacy is our highest priority. SOC will only initiate tracking upon receiving alert automatically from your car and will proceed to track your stolen vehicle after verifying with you and when you have confirmed that your car is being stolen. If it is a false alert, SOC will terminate the alert and disable the tracking.

You can set Ignore mode through your mobile app to ignore all alerts. However, please note that when you activate Ignore mode, the system will no longer receive any security alert notifications and all services will be compromised. Compensation Guarantee (CG) does not apply when the vehicle is in Ignore mode.

Disclaimer

The information and Materials provided on this web site are intended to provide general information to the public and every effort has been taken to ensure that the information set out in this web site is accurate. However, visitors to this web site are advised that:

The information and Materials provided does not replace or alter the laws of Malaysia and other official guidelines or requirements.

The terms of this web site shall be governed by the laws of Malaysia.

CSE does not accept any responsibility or liability whatsoever whether in contract, tort, equity or otherwise for any action taken as a result of reading, or reliance placed on CSE because of having read, any part, or all, of the information in this web site or for any error, inadequacy, deficiency, flaw in or omission from the information provided in this site.

Any links and references to other web sites, locations, organisations or people not within CSE are provided for convenience only and should not be taken as endorsement of those web sites or information contained in those web sites nor of locations or organisations or people referred to.

CSE also does not impliedly endorse any web site, organisation or people who have off-site links to this web site.

The products and services you see on this site may not be useable by some older vehicle models. For more information, please consult the nearest authorised dealer. All visitors who ignore this disclaimer do so at their own risk.

Privacy Policy

At CSE we intend to give you as much control as possible over your personal information; to us it is important that you feel comfortable in visiting our web site. There are times however when we may need information from you. Any personal information that you may give us including your e-mail address is used in the following ways:

If you give us personal information in order to receive the information in return from us - for instance brochures and catalogues - we collect and store that information. That information enables us to fulfill your information request.

If you review or download information, we track the visit. That information is helpful, amongst other things, to provide you with tailored information and to give us information about which part of the site is frequented.

We do not sell any of the information collected or stored about you. The web site may contain links to non-CSE web sites. CSE is not responsible for the privacy practices of such web sites.

CSE customer login

Please select the login from the selection below based on the product you have installed on your vehicle.