FPA provides "Worry Free, Fixed Fee" Managed IT Support Services so that our clients take a more proactive and cost effective approach to managing and maintaining their IT Infrastructure.

Managed Services

FPA provides "Worry Free, Fixed Fee" Managed IT Support Services so that our clients take a more proactive and cost effective approach to managing and maintaining their IT Infrastructure.

Network Infrastructure

Did you know that FPA also specializes in assisting small and medium-sized businesses in getting the most from their computer systems and computer system infrastructure?

Network Infrastructure

Did you know that FPA also specializes in assisting small and medium-sized businesses in getting the most from their computer systems and computer system infrastructure?

Development Services

Did you know that FPA also specializes in providing custom application and web development services to clients requiring unique software, web, and eCommerce solutions?

Development Services

Did you know that FPA also specializes in providing custom application and web development services to clients requiring unique software, web, and eCommerce solutions?

Best service available anywhere, I'm sure. Telephone support is quick and accurate. SM is as good a consultant as can be found. Knowledgeable and reliable. Top level.

Curt SlettenBoulevard Management
FPA Client Since 2001

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NETWORK INFRASTRUCTURE SERVICES

Project Implementation Services

As with anything FPA does, it all comes down to our "how" that differentiates us most. And it's no different when it comes to our Project Implementation Services. As a certified partner with all major hardware and software providers (Microsoft, Citrix, Cisco, VMware, SonicWALL, Dell, HP, ESET, Symantec, and ShoreTel to name a few), we have the experience and expertise to take on any technology intrastructure related project.

All successful technology projects begin with planning. As they say, "proper planning prevents poor performance". An important part of this planning is the input of those who are most affected - the stakeholders and the end users. We are involved with clients from the beginning to ensure that the objectives of the project are met during implementation.

Planning

We meet with our clients at the onset to determine and document the goals and objects of the project to ensure that what we're ultimately going to deliver meets these inital objectives. This high level plan is then formalized into a step-by-step Implementation Plan that we use throughout the project to ensure the quality and accuracy of what we're delivering. We also use it as a basis for much of the ongoing communication during the project to ensure the client is constantly kept up-to-date.

Procurement

Through our partnerships, we will then work to determine the lowest available costs for our clients and, once approved, will procure all hardware, software, and related components. This is part of the full-service approach we offer to our clients.

Delivery & Setup

We deliver and configure dedicated file servers, routers, switches, firewalls, workstations, and all other project related components. This setup includes installation and configuration of all network interface cards, UPS units, and backup equipment. In addition, system diagnostic routines are always performed to test equipment prior to use.

Network Operating System Installation

FPA Technology Services, Inc. will perform a comprehensive surface analysis of your network hard disk drive. We install the network operating system onto the file server and create workstation boot disks. Network printing is set up including configuration of all print servers, print queues and operators. Creation of users, user groups and trustee directory assignments is also performed.

Cable Installation

Prior to installation of cabling, our FPA consultants will meet with clients during the planning phase to ensure that all current cabling requirements as well as future considerations are met. We work closely with third party cable installers to insure that all cables and connectors are properly installed and tested with a minimal amount of business interruption.

System Installation

After the hardware has been configured and the network operating system has been installed, we deliver and install all hardware and software in designated locations at the client site. We test all hardware and network operating procedures and configure all software applications for optimum performance on the network. We install and configure tape backup equipment and software, as well as Uninterruptible Power Supplies and automatic shutdown software.

Network Customization

FPA Technology Services, Inc. does everything necessary to prepare the network for a client's use before the client sits down to use applications on the network. This may include a variety of customization procedures - definition of all users and security passwords, creation of custom system menus and specific menus for each user, creation of custom login scripts for each user, and specific configuration of each user's workstation to have access to the appropriate resources.

Network Support

As in all other areas, FPA provides timely network support to clients through a variety of methods. We understand the need to respond quickly when our clients require support for their network. Although many questions can be answered over the phone, we provide on-site service quickly and efficiently. With remote access communications software and modems, we also have the ability to troubleshoot on-line from our office. Network support contracts are available.