Daughter lives in Australia so have used Netflights regularly for over 10 years now. Trawl the various sites but always end up at Netflights. I sometimes find flights on their website at a good price but when I ring to get them booked they are already gone, thats when the Netflights staff are really helpful in finding an alternative and I always obtain our visas from them as well. Always helpful, courteous and knowledgeable. Could book flights myself but old fashioned and prefer to talk to someone! Have had no complaints at all so far about any aspect of Netflights and will definitely continue to use them.