T-Mobile Outage in East Orange, Essex County, New Jersey

T-Mobile US is a major wireless network operator in the United States. Its headquarters are located in the Seattle metropolitan area. T-Mobile US provides wireless and data services in the United States, Puerto Rico and the U.S. Virgin Islands under the T-Mobile and MetroPCS brands.

Problems detected at T-Mobile

T-Mobile in East Orange, Essex County, New Jersey problems in the last 24 hours

Apparently "Tony" the manager have some issues with me paying my bill AND asking questions about my phone with the manager here. Just waiting for the other associate to be done so I can ask HIM.
What a joke, @TMobile . Talk to your manager about attitude problems.

@TMobileHelp @JohnLegere I took care of it. Casting notified me at the end of December, after repeated attempts to text me for work. I resolved my issue and Casting CHANGED THEIR NUMBER due to lost man hours trying to contact actors using your service. I lost month$ of work and sold my jewelry for food.

Daily reminder: I most likely would have been able to afford SAG’s dues by now if my cell phone carrier had not been blocking text messages from NYC’s primary casting company for MONTHS. It’s why I’m asking for help. @TMobile @JohnLegere

@TMobile @JohnLegere not understanding how my data can be capped and I don’t receive service for almost the whole month and now all they say is we can give u a 20 dollar credit and that’s it I lost almost an entire month of service after paying my bill how does that work

@JohnLegere I was dating a guy who developed a bad habit of making plans and not showing up or calling. He couldn’t understand why I broke up with him and kept texting me how much he missed seeing me for months afterwards 😳 @TMobile #MyFunnyBreakUp

@nyc311 @TMobile @TMobileHelp @BilldeBlasio @NYGovCuomo I want to put an official complaint @TMobile @TMobileHelp, I want to report this situation. I want them to understand that they must, fulfill and give a quality service.

@nyc311 @TMobile @TMobileHelp @BilldeBlasio @NYGovCuomo Thank you! @nyc311 I will report to @TMobile @TMobileHelp, it is time for them to understand that they must provide a quality service, if customers like me, are punctual and pay our bills should they comply and give quality.

@JohnLegere Very poor data service (even on most expensive package) of @TMobile in #NYC Please do something. @TMobileHelp Don’t wanna switch to @verizon or @ATT after using your service from last 5 years.

@AmberBaldet @lorenzofb @TMobile is the worst. Luckily our funds were off the exchanges and in a cold wallet when the sim swap took place. We’re also sure it took us more time to get everything back to status quo with customer support than it did for the hacker to sim swap and break into our accounts.

@TMobile what is up with the #network I have to consistently restart my phone I’m an @UberEats @Postmates delivery guy I can’t afford to turn my phone on & off and then I don’t find out till 5 minutes later

@TMobileHelp @JohnLegere The rep from@T-Mobile said there is nothing he can do. This is the same answer I received before. This is not acceptable; Hence I talk to the CEO which got me nowhere. This issue was caused by T-Mobile representative on pre-order day which they preordered the wrong watch #TMobile

@TMobile I have been a loyal customer for years and got many people to sign up with you but not happy with having to return the signal booster I had attached to my daughter’s number and having to pay a fee. Not satisfied with this at all!!!!

@TMobile @TMobileHelp Your ‘executive expert’ was a nightmare on the phone. We will be switching carriers. Condescending, passive-aggressive in a sing-song voice blaming me for something your sales team could have said in 30 secs to protect my PRIVACY is not ‘having my back.’ A decade long customer.

@TMobileHelp is blaming me with their condescending ‘EXPERT.’ I highly advise not being a customer for a DECADE, have something they did improperly that exposed my sensitive contacts. @7OnYourSideNY Id like to imform you to prevent others from being blamed for a privacy issue.

Hey @TMobile and @JohnLegere quit pandering to the Orange demagogue in the Whitehouse or me, my company, my family and friends are all leaving the network. For "Mr. Anti-corporate" that's some pretty shameful greediness.

@JohnLegere @ATT @TMobile We’re still trying to leave @ATT My husband sent his official orders moving us where we have no signal with them to cancel & they responded to someone else saying his orders are fake via email sending his orders & personal indentity info out!

@TMobileHelp The iPhone X series has been out for more than 6 months and this service was promised by both TMobile and other carriers, at this time TMobile is the only carrier to not provide this service to postpaid customers.

@MrJoshuaPack @donotspam81 @JohnLegere They will cap home service as well. Tmobile has already put out a statement to the government that 5g home service will not happen if the sprint merger is not approved

@JohnLegere I think it has been about 4 years that my husband has gone without voicemail. Today he received a sales call for TMobile TV. I said no, because no voicemailing &asked not to be called back for sales. 4 minutes later someone else called to sell tv service. #NOvoicemail