Help & Self-service Resources

How to guides

We’ve created “How to” guides
for all our key services. Use the search bar below to find what you are looking
for or search by category. If you can’t find anything helpful then contact the
Service Desk for assistance.

Please submit your requests for
applications to be installed, or upgraded, on desktop@UCL and desktop@UCL
Anywhere for teaching in 2015/16 by Friday 1st May 2015.
If you don’t tell us what applications you need by 1st May, there is a risk we
will not be able to have your application ready for the start of term.

Good news from Information Services Division. All UCL staff and students will be upgraded to 50GB of personal storage on the network. Plenty for all your data needs for the near future and a vast increase from what most of you currently have. With more than 40,000 accounts to upgrade, migration to the new filestore will take a while; we will be migrating groups of users together at a time.