What do I get from Piriform's Priority Support?

If you have purchased one of our premium products and have an issue with it, you can get priority email responses from the Piriform support team.

You will be sent a login to our support site where you get rapid replies from our team on any aspect of your purchase.

We aim to answer all tickets within a maximum of 4 hours during our working day of 8am-8pm AST. If your ticket goes unanswered for longer than this, then bells ring and our support manager gets quite agitated :)

We do not currently operate an automatic renewal process. If you wish to extend / renew your license, you can do this by simply completing a new purchase through our website.