We provide person-centered,self directed and individualized supports to people with developmental disabilities to assist them in making choices that will lead them to actualize their dreams.

Our Function

Independent Support Services provides Self-Directed Services and acts as the Fiscal Intermediary Service to people with developmental disabilities throughout the State of New York. By definition, Self-Directed Services in New York State, as approved by the Federal Courts for Medicare and Medicaid, is a Home and Community based Waiver (HCBS) service. Self-Directed Services is the major service option that supports the implementation of the Self-Determination philosophy of allowing individuals and their families to:

Identify the services that they need;

Select their own staff and community resources; and

Co-manage an approved budget with the Fiscal Intermediary Service.

Independent Support Services as a Fiscal Intermediary Service is a voluntary, not-for-profit agency that acts as the fiscal and business agent for the person enrolled in Self-Directed Services. Independent Support Services does not provide direct services, but rather, as a Fiscal Intermediary Service agency, pays for the supports and services identified in the person's approved Self-Directed Services Plan and Budget. Independent Support Services functions as the official "Employer of Record" and has a Medicaid Provider Agreement approved by the New York State Office of People with Developmental Disabilities.

Please note, we have been given all Support Staff PTO that covered the previous NYC Sick Leave Act, and now this Earned Safe and Sick Leave Act at the rate of one hour for every 30 hours they work as the regulations state since 2014.

This notice will be included in the new hire paperwork moving forward and is being distributed via email to all stakeholders and employees.

In addition, please note that we have added a mileage form for use by families with multiple participants who utilize multiple family-owned vehicles and allow all staff to drive those vehicles. The purpose of this form is to identify who is driving which participant in which vehicle at any one time.

Payday this week is going to be on Thursday 11/9/17 due to the Veteran’s Day banking holiday on Friday. Holidays also tend to slow the USPS mail so whenever possible, please mail your timesheets early.

Also, reminder: Only 24 hours of PTO will rollover into 2018. Check your UltiPro pay stub for your PTO balance. If you are taking time off please remember that PTO is paid time off; if you are working with another participant at the same time as the PTO times to make up hours you cannot receive “Paid Time Off” because you are not “off”, you are working. If you make up hours they must be at different times than the PTO hours. Also please remember when submitting your time sheet for PTO time that you must write the dates, times and hours you would normally work with the participant, mark it as non-billable, not face-to-face, and write PTO for the description/staff action.

With the holidays approaching please be sure to mail your time sheet on time or early if at all possible, to avoid any delays in pay. Please remember that we can only guarantee on time payment for time sheets mailed on time. Mailing them even one day late or after the post office closes can impact the timeline drastically during these holiday months.

Also, with the year coming to a close please review the following important W-2 information and notify us of any desired changes immediately:

Social Security Card Name: Employee name in UltiPro reflects their name as it appears on their social security card.