FootPrints Service Core

IT service management for mid-size organizations

BMC FootPrints integrates IT service and asset management for end-to-end business services, and it's easy to install, use, and support. With configurable capabilities that streamline service delivery, FootPrints improves customer satisfaction and IT's reputation with your business users.

Improve efficiencies by simplifying and automating routine tasks.

Reduce total cost of ownership by enabling users to resolve common issues on their own.

Improve satisfaction with an easy-to-use interface and mobile capabilities.

Maintain compliance as you document, record, and centralize IT tasks.

Create business value and reduce risk with better visibility into the IT environment.

Video: See how FootPrints Service Core works

This tour shows how FootPrints Service Core can effectively deliver IT and business services using popular self-help capabilities, an extensive knowledge base, powerful analytics, and more. (1:30)

Take a closer look

Enable customers to select services according to their business needs, 24x7.

Save time troubleshooting known issues.

Reduce training requirements for new IT staff.

Video: Cast & Crew saves money with FootPrints (video)

The CIO at Cast & Crew talks about how FootPrints helped his department align IT with the needs of the rest of the business, including creating efficiencies in payroll automation, accounting, asset management, and more.

Design the best FootPrints solution for your business

Supplement your FootPrints Service Core solution with optional capabilities designed to have real-world impact on how your business functions.