Customer Service Sales

To find a job that I can perform from home, so I can stay home with my daughter. I would love a job working with people, organizing and typing.

SKILLS

Self-motivated

50 WPM

Organized

Time management classes.

Work with all Microsoft Office programs.

Ability to manage competing demands

Strong attention to detail

Customer Service skills / Customer relationship management

VOLUNTEER EXPERIENCE -

Organized a local book club, American Girl Tea Party Fundraiser, and West Manheim Flags for Soldiers.

EXPERIENCE -

3RD KEY CLAIRE’S (NORTH HANOVER MALL)

May 2016 - Sept 2016

Acting manager on duty, which required opening and closing the store. Reviewed emails, daily sales goals, assigning employee duties, leading the team, customer service, meeting sale quotas, performance reviews and plans, printing end of the day sales (including Deposit slips, cash counts, daily report, daily tender, return receipts, weekly deposit, weekly performance plans, and sometime payroll), depositing cash at the bank and signed off on returns. I improved sales and was rewarded customer service bonuses. I was acknowledged for my customer service, self-motivation, organization and time management.

CASHIER / MONITER WEIS

Aug 2015 – Nov 2015

I scanned and bagged items, cleaned registers, pulled coupons at the end of the night, key holder to the registers. I had to clear certain coupons, correct prices, answer questions on receipts, be knowledgeable of store deals / the types of coupons, and I also had to make the final decision in giving a customer discounts or taking an item off for them. I improved sales and was rewarded customer service bonuses. I was acknowledged for my customer service, self-motivation, organization and time management.

EDUCATION -

MASTER IN CHEMISTRY / IN PROGRESS

HACC – Gettysburg Campus GPA: 3

Major: Chemistry

Related coursework: Math (Pre-Algebra College Algebra), Biology, English (101 and 102), Writing, and Fundamental Studies on organization; motivation; goals and time management.

DIPLOMA / JANUARY 18, 2015 -

South Western SH GPA: 3.5

Related coursework: Chemistry, Math (Algebra 1 and 2, Probability and Staistics academic and AP), English, Writing, Microsoft class, Digital Media classes (3), Graphic Design and even a business class on how to succeed, set up goals and organization.