Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

This position is responsible for the design, implementation, administration, and maintenance of the Radiology Information System. The incumbent works directly with faculty and staff of Radiology to maintain operation function of the system, and is the primary driver for all changes and improvements of the system. Also functions as a major component of greater EMR initiatives.

Responsibilities

Resolves analytical incident activities that include assessment, triage and closure of complex and varied information technology problems that are handled through the Altiris Application Suite.

Do advanced troubleshooting for customer using provided tools and analytic skills.

Daily reviews the incident management activities, providing end-users with timely problem solving and technical support at the desktop level.

Collaborates with other ITS staff on a routine basis regarding technical troubleshooting and problem resolution, unit coverage, product recommendations and other projects as needed.

Rollouts of new machines, cascading of existing equipment, and dissemination of new standard.

Participates in location/shift rotation with the Client Support team on a limited basis.

Participates in the Radiology Support team on-call rotation.

Participates in regular collaboration with Team Lead, other team members, and Radiology IT group.

Manages RIS-centric projects and initiatives.

Knowledge / Skills / Abilities

Extensive knowledge of Radiology Information System design and analysis.

Knowledge of Epic EMR and Epic Radiant design, build, & operations.

Proficiency in the various desktop operating system environments and basic desktop application suites, including word-processing, spreadsheet, and email.

Ability to effectively communicate with employees at all organizational levels.

Demonstrated human relations and communications skills, and ability to work in a team environment.

A strong commitment to excellence in service.

Knowledge in Citrix, WBT.

Knowledge of Radiology workflow from CPOE to Resulting.

Familiarity with patient/hospital applications and practices.

Qualifications

Qualifications

Required

B.S. Degree in Computer Science or Healthcare-related field, or equivalency

A deep understanding of Radiology workflow from a clinical, operational, and billing point of view

Five years’ experience focused on EMR/RIS design/build, operations and/or support

Three years’ experience that includes experience in customer support

Demonstrated success in managing small IT projects in a Healthcare setting

Certification or completion of vendor training in an EMR or RIS environment

Qualifications (Preferred)

Preferred

Epic Radiant Certification

Certified Radiologic Technologist background

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements

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EEO Statement
The University of Utah Health Care is an Affirmative Action/Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah Health Care is committed to diversity in its workforce. Women and minorities are encouraged to apply.