ya.. Residential que on friday for phones = annoying and long.. however, chat support gets flooded and they usually pull the phone people off to help, and when they do that, i have more time to post and bs

good for you lol. my job never changes, its either a busy day or a slow day. it gets really boring

wow.. this one just bugged out on me bc her MAC was giving her error messages and shit.. and she was blaming it on the internet service she was like "ur service sucks" i was like "this isnt caused by optimum.. its your computer crashing"

fucking idiots

haha i couldnt deal with people like that all day. i would lose my job flipping out on them!