Privacy, Security and Terms

StellarKayaksUSA.com Privacy Policy:

Stellar Kayaks LLC (DBA "Stellar Kayaks" and "Stellar Kayaks & Surf Skis") believes in protecting the privacy of its customers. The purpose of this privacy policy is to describe the kinds of information that we may gather about you; how we may use that information; how we protect it; when we may disclose it; and the choices you have regarding your information. If you ever have any questions about any of this information, please feel free to contact us.

By visiting the Site, you are consenting to the practices described in the current version of this privacy policy. If you have visited the Site previously, please review the privacy policy again to be sure you are familiar with its present terms.

Non-Personal Information

We automatically collect non-personally identifiable information from you when you visit our Site. This information includes your Internet Protocol ("IP") address, which is the number automatically assigned to your computer whenever you access the Internet. We use your IP address to help diagnose problems with our server and to administer our Site and this number does not identify your name, email address, or other personal information.

We also collect non-personally identifiable information through the use of cookies. A cookie is an alphanumeric file that a Web site puts on your hard drive so that it can remember something about you while you are using the Site or when you return to the Site. Cookies make it easier for you to use our Site. We use a cookie in order to retain the contents in your shopping cart while you are checking out other areas on our Site. When you are done, the products in your cart are still there for you to buy.

We also use cookies to gather certain aggregate usage information about the numbers and frequency of visitors to our Site and individual pages of our Site. This data helps us improve the appearance and usability of the Site. These cookies do not collect personally identifiable information nor do we combine information collected through these cookies with other personally identifiable information about you.

Stellar Kayaks, its advertisers and ad servers may also use cookies, as well as files called "Web beacons" or "clear gifs" to determine on an anonymous basis which advertisements and promotions our Site users have seen and how users responded to them. However, we do not use these technologies to collect personally identifiable information. In your internet settings, you can choose to block cookies, "Web beacons" and "Clear gifs", but be aware this may change the functionality of our website and others too.

Personal Information

We may collect your personally identifiable information, such as your name, shipping address, billing address, email address, phone number and credit card number, in the course of processing your order, or when we otherwise communicate with you. For example, through the order forms on our Site, we collect personally identifiable information necessary for shipping products that you purchase as well as the financial information to necessary process that order.

When you provide Stellar Kayaks with personal information through this website, that information may be sent electronically to servers outside the country where you originally entered the information, such as to the United States. Please be assured that whenever Stellar Kayaks handles personal information, regardless of where this occurs, Stellar Kayaks will use and protect that personal information in accordance with our Privacy Policy.

Information from Other Sources

Information that you give us may be combined with other personally identifiable information (such as order history and demographic information) from third-party sources to make our marketing efforts more efficient. Examples of other information we receive from third-party sources include updated delivery and address information, which we use to correct our records and deliver your next purchase or catalog more easily.

Uses of your Information

Financial information that is collected is used to bill you for products that you request. Contact information from the order form is used to send orders and information about our company to you. You may opt-out of receiving future mailings within the email or newsletter, or contact us direct to do so.

If you register for an email newsletter or if you provide your email address to us, we will send you emails. These emails will inform you of our launch of new products, of special sales, of promotional offers from our partners, of issues we think are important, of potential employment opportunities with Stellar Kayaks that you may find of interest and of other events taking place in our stores near you.

We may use your shipping address to ship your products to you and to send catalog's and other mailings to you. We use your billing address, if different than your shipping address, to verify your billing information. We never share our customer names or addresses, e-mail addresses or other personally identifiable information, other than to the extent described below. If you do not wish to receive catalog's or other mailings from us, please contact us.

Disclosures of Your Information

We do not disclose your personal information to other companies, persons or agencies, except for the purposes described below: Service Providers: We employ other companies and individuals to perform certain services and functions on our behalf. Examples include operating and maintaining our Site, taking orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing consultation and assistance, distributing customer surveys, processing credit card payments, and providing customer service. These companies have access to personal information needed to perform their services or functions, but may not use it for other purposes.

For Your Protection and Ours: We may release personally identifiable information when we believe it is appropriate to comply with applicable law regulation, legal process, or governmental request; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of Stellar Kayaks LLC, our customers, our employees or others. Business Transfers: As we continue to develop our business, we might sell or buy subsidiaries or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing privacy policy (unless, of course, the customer consents otherwise). Also, in the unlikely event that Stellar Kayaks or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Sharing: We may share your name and postal address with other reputable companies so they may send you catalogs about products of potential interest. We do not share credit card information or email address with these third parties. If you prefer that we not share your name and postal address with other companies, please contact us directly to do so.

Personal Information Protection

While no Web site can guarantee security, we have implemented appropriate physical, electronic and managerial security procedures to help protect the personal information that you provide to us for a safe experience on StellarKayaksUSA.com and our other electronic platforms.

External Links

If any part of the StellarKayaksUSA.com Web site links you to other Web sites, those Web sites do not operate under this privacy policy. We recommend that you examine the privacy statements posted on those other Web sites to understand their procedures for collecting, using, and disclosing personal information.

Changes to this Privacy Policy

StellarKayaksUSA.com may update this privacy policy in the future. Please check back from time to time to stay current with our latest policy.

How to contact Us

If you have any questions or concerns about the privacy or security of your information or if you wish to receive a copy of the information we hold about you, you may contact us in any of the following ways.
1. Call us: (413) 225-3125
2. Send us a Letter:
Stellar Kayaks
96 Main St.
Northfield, MA 01360
3. Email us: info@stellarkayaksusa.com

Terms of Use Agreement

By using the Stellar Kayaks Electronic Platforms, you agree to be legally bound by all the terms and conditions contained in this Terms of Use Agreement ("Agreement"). Please read these terms carefully. By using the Stellar Kayaks Electronic Platforms, you also represent that you are at least 18 years old, or you are at least the minimum legal age to enter into a contract in the jurisdiction in which you are using the Stellar Kayaks Electronic Platforms. In addition, when you use any current or future version of the Stellar Kayaks Electronic Platforms, you also will be subject to the terms and conditions of this Agreement. Please print a copy of this Agreement for your records.

We may, from time to time, modify the terms of this Agreement. When we make changes, we will post those changes here. Your use of the Stellar Kayaks Electronic Platforms following any such modification constitutes your agreement to the terms of the modified Agreement. The date of the most recent update is listed at the end of this Agreement.

Privacy

Please review our privacy policy, which also governs your use of the Stellar Kayaks Electronic Platforms, to understand our privacy practices. The terms and conditions of our privacy policy, which are set forth above, are incorporated herein and made a part of this Agreement.

Orders

Stellar Kayaks does sell products for children, but it does not sell products to children. Stellar Kayaks only sells products to adults, ages 18 years and older, who can purchase them with a credit card. Stellar Kayaks reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion, including, without limitation, if Stellar Kayaks believes that user conduct violates applicable law or is harmful to the interests of Stellar Kayaks or its affiliates.

Trademarks

All rights in the product names, company names, trade names, graphics, logos, page headers, button icons, scripts, product packaging, trade dress and designs of all Stellar Kayaks or third-party products or services, whether or not appearing in large print or with the trademark symbol, belong exclusively to Stellar Kayaks or their respective owners and are protected from reproduction, imitation, dilution, or confusing or misleading uses under national and international trademark and copyright laws. The use or misuse of these trademarks or any materials, except as permitted herein, is expressly prohibited, and nothing stated or implied on the Stellar Kayaks Electronic Platforms confers on you any license or right under any patent or trademark of Stellar Kayaks or any third party.

Copyright

All copyright rights in the text, images, photographs, graphics, user interface, and other content provided on the Stellar Kayaks Electronic Platforms, and the selection, coordination, and arrangement of such content, are owned by Stellar Kayaks or its third-party licencors to the full extent provided under the United States Copyright Act and all international copyright laws. Under applicable copyright laws, you are prohibited from copying, reproducing, modifying, distributing, displaying, performing, or transmitting any of the contents of the Stellar Kayaks Electronic Platforms for any purposes.

License and Site Access

Stellar Kayaks grants you a limited license to access and make personal use of the Stellar Kayaks Electronic Platforms and not to download (other than page caching) or modify it, or any portion of them, except with express written consent of Stellar Kayaks. This license does not include any resale or commercial use of the Stellar Kayaks Electronic Platforms or their contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Stellar Kayaks Electronic Platforms or their contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, spiders or similar data gathering and extraction tools.

Neither the Stellar Kayaks Electronic Platforms nor any portion thereof may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Stellar Kayaks. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Stellar Kayaks and our affiliates without express written consent. You may not use meta tags or any other hidden text using Stellar Kayaks’s name or trademarks without the express written consent of Stellar Kayaks. Any unauthorized use terminates the permission or license granted by Stellar Kayaks.

You are granted a limited, revocable, and nonexclusive right to create a hyperlink to any page of Stellar Kayaks so long as the link does not portray Stellar Kayaks or its products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use any Stellar Kayaks logo or other proprietary graphic or trademark as part of the link without express written permission.

Third Party and Co-Branded Web Sites

The Stellar Kayaks Electronic Platforms may contain hyperlinks (“links”) to Web Sites operated by persons or entities other than Stellar Kayaks (“third-party Web Sites”) or to co-branded Web Sites operated by a third party, including affiliates (“co-branded Web Sites”). We provide such links for your reference and convenience only. A link from Stellar Kayaks to a third-party Web Site does not imply or mean that we endorse the content on that third-party or co-branded Web Site or the operator or operations of that Web Site. You are solely responsible for determining the extent to which you use any content at any third party or co-branded Web Sites to which you might link from the Stellar Kayaks Electronic Platforms. Stellar Kayaks is not responsible or liable for any loss or damages incurred as a result of any dealing with any third party website or co-branded website, any merchant or operator of a third party website, co-branded website or any other person with whom you engage in any transaction.

Your Responsibilities

You agree to comply with all applicable law in connection with your use of the Stellar Kayaks Electronic Platforms, and such further limitations as may be set forth in any written or on-screen notice from Stellar Kayaks. As a condition of your use of the Stellar Kayaks Electronic Platforms, you warrant that you will not use the Stellar Kayaks Electronic Platforms for any purpose that is unlawful or prohibited by this Agreement. All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with the Stellar Kayaks Electronic Platforms or any co-branded Web Site will be accurate, complete, and current. You will pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with Stellar Kayaks or any co-branded Web Site at the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any such purchases, transactions or other monetary transaction interactions.

By using the Stellar Kayaks Electronic Platforms, you agree not to violate or attempt to violate the security of the Stellar Kayaks Electronic Platforms, including, without limitation, actions such as: Accessing data not intended for you or logging into a server or account that you are not authorized to access; Attempting to probe, scan, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; Attempting to interfere with service to any user, host, or network, including, without limitation, by way of submitting a virus to or overloading, "flooding," "spamming," "mailbombing," or "crashing" the Stellar Kayaks Electronic Platforms; Sending unsolicited email, including promotions and/or advertising of products or services, and Forging any TCP/IP packet header or any part of the header information in any email or posting.

Risk of Loss

All products purchased from the Stellar Kayaks Electronic Platforms are transported and delivered to you by an independent carrier not affiliated with, or controlled by, Stellar Kayaks. Title to products purchased on the Stellar Kayaks Electronic Platforms, as well as the risk of loss for such products, passes to you when Stellar Kayaks delivers these items to the carrier.

Product Information

Stellar Kayaks attempts to be as accurate as possible in describing its products. We do not warrant that product descriptions or other content of the Stellar Kayaks Electronic Platforms are accurate, complete, reliable, current, or error-free. Most Stellar Kayaks products displayed on the Stellar Kayaks Electronic Platforms are available in select retail stores in the United States and select foreign markets while supplies last. In some cases, merchandise displayed for sale via the Stellar Kayaks Electronic Platforms may not be available in retail stores. Unless otherwise stated, the prices displayed at the Stellar Kayaks Electronic Platforms are quoted in U.S. Dollars.

Colors

We have made every effort to display as accurately as possible the colors of our products that appear on the Stellar Kayaks Electronic Platforms. As the actual colors you see depend on your computer monitor or mobile device, however, we cannot guarantee that your monitor’s or device’s display of any color will be accurate.

Disclaimer

The content on this site is provided with the understanding that Stellar Kayaks is not engaged in rendering professional advice and services to the user. All content is provided “as is,” without warranty of any kind, either express or implied, including, without limitation, implied warranties of merchant-ability and fitness for a particular purpose. Stellar Kayaks makes no warranties, express or implied, as to the ownership, accuracy, or adequacy of the site content. Stellar Kayaks shall have no liability or responsibility for any information published on linked web sites, contained in any content published on the site, or provided by third parties. Please contact customer service if you have any questions on information posted on this site. Please read our site disclaimer below for additional information on the information contained on this website.Stellar Kayaks shall not be liable for any indirect, incidental, consequential, or punitive damages or for lost revenue or profits, whether or not advised of the possibility of such damages or losses and regardless of the theory of liability. You expressly agree that your usage of the Stellar Kayaks Electronic Platform is at your sole risk.

Indemnification

You agree to defend, indemnify, and hold harmless Stellar Kayaks and its affiliates, successors and assigns, and its and their directors, officers, employees, agents, co-branders or other partners from and against any and all allegations, claims, demands, actions, causes of action, proceedings (whether threatened or pending), orders, damages, losses, liabilities, costs and expenses, including reasonable attorney's fees and other legal expenses, and judgments of any kind of nature, incurred by Stellar Kayaks arising out of or relating to your use of the Stellar Kayaks Electronic Platforms, your violation of this Agreement, or your violation of any rights of another.

The failure of Stellar Kayaks to enforce any provisions of this Agreement or respond to a breach by you or other parties shall not in any way waive its right to enforce subsequently any terms or conditions of this Agreement or to act with respect to similar breaches. If any provision in this Agreement is invalid or unenforceable under applicable law, the remaining provisions will continue in full force and effect, and the invalid unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision.

This Agreement is the entire and final Agreement regarding the Stellar Kayaks Electronic Platforms and their content, and supersedes any prior or contemporaneous communications between Stellar Kayaks and you regarding the Stellar Kayaks Electronic Platforms and their contents.