Amtrak Northeast Regional Train 188 at North Philadelphia

We are deeply saddened by the loss of life and injuries to Amtrak passengers and employees as a result of the Amtrak Northeast Regional Train 188 derailment north of Philadelphia on Tuesday evening.

As always, our first concern is taking care of our customers and employees. We have established a Family Assistance Center in Philadelphia to work closely with the family of passengers and crew on the train. Family members are encouraged to call the Amtrak Incident Hotline (800-523-9101) with questions about individuals on the train. For our employees, the Amtrak Employee Assistance Program is staffed with trained counselors to support our employees and co-workers.

We are supporting fully with the NTSB and other agencies as part of the ongoing incident investigation. Due to the investigation, it would be inappropriate for us to comment or speculate about any information that is being investigated.

On Thursday, May 14, modified Amtrak service with fewer frequencies than normal will be provided between Washington and Philadelphia, Harrisburg and Philadelphia, and New York and Boston. There will be no Amtrak service between New York and Philadelphia, but New Jersey Transit will honor Amtrak tickets between New York City and Trenton.

Additional updates will be provided when available.

Update: Wednesday, May 13 2:45am

We are deeply saddened by the loss of life from Amtrak Northeast Regional Train 188 that derailed north of Philadelphia Tuesday evening. We ask the news media to be respectful of our customers, our employees, and their families.

There were approximately 238 passengers and 5 crew members on board. Individuals with questions about their friends and family on this train should call the Amtrak Incident Hotline 800-523-9101. Amtrak has also established a Family Assistance Center to work closely with family and friends of individuals on the train. Local emergency responders are on the scene and an investigation is ongoing.

On Wednesday, May 13, modified Amtrak service will be provided between Washington and Philadelphia, Harrisburg and Philadelphia, and New York and Boston. There will be no Amtrak service between New York and Philadelphia, but New Jersey Transit will honor Amtrak tickets between New York City and Trenton.

Other Amtrak Service between New York and Albany-Rensselaer; New Haven and Springfield, Mass., and other points will operate.

Injuries reported in incident, all Amtrak service canceled this evening between New York and Philadelphia

This evening, Amtrak Northeast Regional Train 188, operating from Washington to New York derailed north of Philadelphia. There were approximately 238 passengers and 5 crew members on board. Initial reports are that several passengers have been injured and taken to local medical facilities for treatment. Local emergency responders are on the scene and an investigation is ongoing.

Northeast Corridor service between New York and Philadelphia is suspended.

Individuals with questions about their friends and family on train 188 should call Amtrak’s Emergency Hotline at 800-523-9101.