What is the best way to contact CrochetedByParis?

Alternatively, you can fill in a contact from or contact us via our Facebook Page.

ARE RETURNS ACCEPTED?

Refunds and returns will be valid for 7 days after arrival of your item. If returning, the item must be in the same condition it was when you received it and must be unused. If I am not satisfied with the condition of the item upon return, you will not be refunded and the item with not be posted back to you. No postage costs will not be refunded for the postage to you or the return journey.

Custom orders may not be returned or refunded. This is because they were custom made especially for you. Before clicking purchase, please check your listing thoroughly and if you have any concerns or requests for changes, let them be known before purchasing the item, as once you have purchased it, it can not be returned.

HOW LONG DOES IT TAKE FOR AN ORDER TO BE MADE?

Usually orders take around 1-2 weeks for production, however, the may be completed quicker depending on how many orders there are to fulfill. The reason that orders take this amount of time to complete it because everything is made by hand.

DO YOU DO CUSTOM ORDERS?

Yes, CrochetedByParis are more than happy to try and accommodate custom orders. A customer order can range from anything to a change in colour, to a complete item that you have requested.