Rozek validates that we’re doing lots of things right with a list of 12 things about Grade.us that he really likes (our price, every element of the product design, our focus on the customer, the diversity of sites we integrate with, etc.) and 3 criticisms or suggestions for improvement (need better review-getting tips, alternative page layout options, and minor technical kinks ironed out) with which we agree and have already addressed or started to address.