First make sure the LG Fathom is in the on position using MTC cable. Make sure your connection between the handset and computer are secure and snap in correctly. Wait for the charging symbol to appear on the screen. A menu will then appear and you will need to select phone as a modem. Continue normally with the Houdini Detect button and complete the Houdini process.

Pre-Provisioning Instructions

Start Menu button (Windows Logo)

Settings

Connections

Switch USB

VZAccess Manager

Phone will reboot and port will populate

Additional Issues

Always make sure the drivers for the handset have been installed correctly.

If your handset is not being detected view the most common issues below

Damaged data port on the handset itself. Check for water damage or damage to the data port on the handset.