My Service Advisor, Robert Luu, was awesome. He was thorough and passed along all costs before doing any work. Suggested some additional work that needed to be done (that I was already aware of) without a hard "upsell"...makes me want to return to your business for additional work. Everything was done in a timely manner and looked good. I appreciate the customer service offered by Robert and the rest of your team!

Consumer Review

New truck

by Jim from Murfreesboro TN

April 18, 2019

5

I have been very happy with this new truck. It is very quiet while driving. Very little road noise. Plenty of room and handles very well for a large truck.

Vehicle available to be shipped to your home. Contact
the dealership for details.

Dealer Review

Vroom has a very streamlined process

by Berk757 from DealerRater.com

December 3, 2018

5
5
5
5
5
3.7 (1196 reviews)

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.

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