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HulaMarket

How It Works

Buy, sell or donate cool stuff with local parents like you. Reuse, Recycle, De-clutter. Keep the money or donate to your fave charity. It’s all good.

Post an Item for Sale

Describe your item, and add up to 4 photos. Select a category and condition.

Decide what to do with the Proceeds

Keep them or donate them to a charity.

Arrange a Pick Up

Have a buyer? Sweet. Use HulaMarket messaging to arrange a convenient pick up time and location.

Get Paid

All items are purchased securely and safely via credit card or PayPal. The listing price minus a 10% transaction fee will be transferred to the seller 72 hours after the sale.

FAQ:

Seller’s FAQ

Q: Who is a good candidate for selling items?

A: HulaMarket can be used as a way to recycle goods that your kids have outgrown, de-clutter and make some money while you’re at it.

HulaMarket can also be a great fundraising vehicle for charities and PTOs—any seller has the ability to choose the option to donate proceeds to one of the charities listed.

HulaMarket can also be a way for crafty parents to sell handmade goods to other parents. Think Etsy, but local.

Q: Is listing on HulaMarket free?

A: Yep, list as many items as you want on Hulafrog for free. It’s only once an item is sold via credit card that a 10% fee is taken. This fee covers the credit card processing and transaction cost and goes toward running the HulaMarket. (Consider it similar [though much less] to a consignment shop taking 50% of the sale for marketing the business, bringing buyers to the sale, and paying for overhead.)

Q: How do I get paid?

A: The seller will get paid 72 hours after the buyer pays for the item via PayPal or credit card. Hulafrog’s Buyer Protection provides a 72-hour window for the buyer to request a refund. Hulafrog holds the buyer’s payment during this time to allow time for the buyer to pick up the item and review it. After 72 hours, the payment is released to the seller.

There are three Payment scenarios:

Seller has a PayPal account and the email address on it matches the one the seller is using to log into HulaMarket (A.K.A. the seller’s Facebook email). If so, the seller will receive an email from PayPal to say the funds have been transferred.

The Seller does not have a PayPal account: The seller will be prompted to create one to accept payment.

The Seller’s HulaMarket log in email is different from what’s on the sellers PayPal account. In this case the seller will have to add the HulaMarket account email to his or her PayPal address to claim the funds. (Psst. It’s important to verify the email or the funds will not transfer!)

Q: What methods of payment can be used by buyers?

A: HulaMarket accepts two methods of payment — credit card or PayPal.

Q: Do I need a PayPal account to accept payment?

A: Yes. If you don't have a PayPal account, you can create one in a matter of minutes.

Q: Can a buyer request a refund?

A: Yes, a buyer can request a refund within 72 hours of the initial transaction time (this transaction time is always listed on the Transaction & Messages page in 'My Stuff'). If a buyer requests a refund, the seller will be notified via an email. And any requests for a refund after 72 hours would have to be worked out between buyer and seller.

Q: Can I dispute a refund?

A: Yes. You'll receive an email from HulaMarket if the buyer requests a refund. If there is an issue, for example, the buyer still has the item, you can dispute the refund. Instructions regarding how to dispute a refund will be in the email.

Q: How can I reach out to a buyer after I have received a message saying my item has been sold?

A: You'll get an email from HulaMarket saying your item has been sold with a link to message the buyer. In most cases, the buyer will message you as soon as he or she completes the purchase. You can also always go 'My Stuff' to message a buyer.

Buyer’s FAQ

Q: How do I purchase an item?

A: Find an item you like, and click on BUY. You’ll then be prompted to pay with credit card or PayPal.

Q: Can I purchase items on HulaMarket’s Facebook Group?

A: No. The HulaMarket Facebook group is a great way to browse items and share them with friends. If you’re interested in an item, click on it and to go to the items detail page on Hulafrog.com, where you can purchase it.

Q: Why do you have to log in using Facebook?

A: We believe knowing who you are buying and selling with is critical to the credibility and safety of HulaMarket. HulaMarket will always include important information pulled from Facebook like the person's name, email address, and town in which they live. You have to live within one of the towns covered by the local HulaMarket you're using to buy and sell.

Q: What towns do you have to live in to buy and sell on HulaMarket Red Bank, NJ?

A: .

Q: What does Sale Pending Mean?

A: When an item says Sale Pending, it means a sale is in process, in other words, someone has paid for the item but has not yet picked it up. If within 72 hours, the sale falls through, "Sale Pending" will be removed and there will be an opportunity to scoop up the item when it becomes available. You can request to be alerted if an item becomes available by clicking the 'Alert Me' button and your name will be put on a wait list.

Q: How does the wait list work?

A: If you click 'Alert Me' button on any 'Sale Pending' item, you’ll get an email letting you know the item is available. If you want to scoop it up, act fast when you get notified. The first person to click "Buy" and fill out payment information, will get the item.

Q: What should happen at Pick Up?

Q: Can a buyer request a refund?

A: Yes, a buyer can request a refund within 72 hours of the initial transaction time (this transaction time is always listed on the Transaction & Messages page in 'My Stuff'). If a buyer requests a refund, the seller will be notified via an email. And any requests for a refund after 72 hours would have to be worked out between buyer and seller.

Q: Can I dispute a refund?

A:Yes. You'll receive an email from HulaMarket if the buyer requests a refund. If there is an issue, for example, the buyer still has the item, you can dispute the refund. Instructions regarding how to dispute a refund will be in the email. You'll have 48 hours to dispute the refund.

Q: What happens if I can't get hold of the seller to arrange a pickup?

A: If the seller does not respond to your outreach, you can click on the "Request a Refund" button. You'll need to request your refund within 72 hours of purchasing the item.