Windows 8.1 OS was released recently by Microsoft. After upgrading windows 8 to windows 8.1, when installing PLC Utility, it will notice that “The version of windows is not supported by WinPcap 4.1.3”.

Root cause of the problem

The problem does not affect normal use of Powerline models.

We will release new Utility to fix this problem. And you can refer to the following solution at present.

In case the above solutions cannot solve your problem please click here to contact Technical Support. Please include the ID of this document in the mail. TP-Link representatives will help you further diagnose the problem.