Delivery Information

We hold the majority of our products in stock however due to our extensive product range, a small range of products are sent directly from the manufacturers, these products may incur different delivery charges.

Delivery costs may be subject to change should stock not be available locally or when stock is offered in made to measure

Due to the recent Nationwide concrete and clay products shortage some products may carry a lead time, please contact us to check stock in your area before placing an order

Orders placed before midday Mon to Fri (excluding bank holidays) will be processed same day. Orders received after midday will be processed the following working day, at which point our 2-3 working day delivery lead-time begins

We aim to deliver orders to UK Mainland in 2-3 working days and will contact you via email or telephone to confirm an exact delivery date once your order has been processed

We are unable to deliver on our own vehicles to the Scottish Highlands & Islands but are happy to deliver to a shipping forwarding company on your behalf

Our delivery vehicles include articulated lorries, please advise us in the comments section when placing your order if there are potential access restrictions to the delivery address(es)

A signature will be required on delivery of goods. If this is an issue please let us know in advance

Returns and Refunds

Returns and Refunds

In the unlikely event that you need to return an item, please contact our team within 14 days of accepting delivery of the item. We cannot accept returns on special orders, if you are unsure if your item is a special order, please contact us prior to placing the order.

Please call us on 0330 123 1885 or email us at [email protected] if you have any delivery or stock questions or queries, a member of our team will be happy to help

Free delivery on orders over £250!Free delivery on orders over £250 Terms and conditions apply

As seen on Channel 4's Grand Designs,Eco Slate is a unique 100% recycled andrecyclable slate, able to perform on pitches as low as 10o.

Roof Stores are an online merchant of quality roofing and associated products. We know that whatever you need for your job big or small, we will be able to supply from an extensive range of stock. Our website is designed with the consumer in mind, being able to supply the householder taking on that DIY project, to the larger Roofing Contractor.

If you are unable to find what you are looking for, or need some help, our customer services team (0330 123 1885) are on hand Monday to Friday 8.00am-5.00pm. We pride ourselves on our excellent customer service and the team are available for technical help, stock availability or specialist product and advice. You just need to check out our Trust pilot reviews to see what a helpful and friendly team we have!

We feel we set the standard on the choice, quality and competitiveness of our products. This makes us the only choice for all your roofing requirements.