Lifestyle Transactions

Dis-Chem Pharmacies

Charity

PAIA MANUAL

Legal notices control document for electronic interactions, transacting and communication with the public and guests

Manual prepared in accordance with section 51 of the promotions of access to information’s act, No 2 of 2000 for Legacy Group Holdings (Pty) Ltd (“Legacy Lifestyle”); registration number: 2000/008166/07
This manual includes all companies comprising the Legacy Group of companies; companies managed by the group and associated companies.

This particular Act has gone a long way to ensuring access to information which could contribute towards your decision making processes when interacting with Legacy Lifestyle. There are specific process and procedures as set out in section 10 of the Act that will assist you in gaining access to the required information within the prescribed guidelines. The Human Rights Commission is tasked with helping the public with matters relating to the Act. The Promotion of Access to Information unit can be contacted for this process as prescribed in Section 10 or on any other related queries at:

The categories of records which are available without a person having to request access in terms of the Act.

Information already available in the public domain including information that is available in terms of the latest notice regarding the categories of records in terms of section 52 (2)

Records that may be requested

Kindly note that there are a number of grounds for refusal of access to records.
Company Secretarial/Legal
Human Resources
Financial

Accessing a record held by the Company of for one of the company it Heads

The request must be made to the head of the Company at the contact details as detailed above.

Any request for access to records in terms of the Act must be completed on the prescribed form “A” in terms of the Act and regulations.

The requester must provide sufficient detail on the request form to enable the head of the Company to identify the record and the requester. The requester should also indicate what form of access is required.

The requester must identify the right that he or she is seeking to exercise or protect and provide an explanation of why the requested record is required for the exercise or protection of the right.

If a request is made on behalf of a person, the requester must then submit proof of the capacity in which the request is being made.

The head of the Company must notify the requester by notice, requiring the requester to pay the prescribed fee (if any) before processing the request. The prescribed fee is in the Regulations.

The head of the Company will then make a decision in accordance with the provisions of the Act, whether to grant the request or not and notify the requester of the decision.

If the request is granted, a further fee must be paid for the search, reproduction and preparation, and for any time that has exceeded the prescribed hours to search and prepare the record for disclosure.

Legal remedies are available to a requester who believes that there has been a failure to comply with the Act. The requester may lodge an appeal or an application to court.