“Invoco will blend seamlessly with our current operations as we expand our (business process outsourcing) footprint in Germany and execute our European customer care strategy,” said Simon Verzijl, group president of Xerox’s commercial business process outsourcing in Europe, in a statement. “Together our goal is to expand service and capability across Europe to new and existing local market and multinational clients.”

The Invoco management team will remain unchanged and continue to be led by Rainer Diekmann, Invoco’s CEO.