Car Seat

check adaptor fit into universal mount - have you correctlly fitted left adaptor into left side and right adaptor into right side.

check adaptor fit into universal mount - needs to be fully in, verify elasticated fabric not in the way. Is the grey release button in the locked position ?

check car seat is fully located onto the adaptor - should not be able to remove the carrycot without operating the release triggers

Carrycot

Carrycot Not Secure

check adaptor fit into universal mount - have you correctlly fitted left adaptor into left side and right adaptor into right side.

check adaptor fit into universal mount - needs to be fully in, verify elasticated fabric not in the way. Is the grey release button in the locked position ?

check carrycot is fully located onto the adaptor - should not be able to remove the carrycot without operating the release triggers

check angle of reclined seat - adjust to touch the carrycot end, this will reduce movement

Sun Canopy

Too Low for an older child

remove seat support board - the seat base contains a support board to improve posture for a new born, remove this board to allow seat fabric to deflect down under an older child's weight thereby increasing headroom

Seat

Bouncy ride on rough ground

remove seat support board - the seat base contains a support board to improve posture for a new born, remove this board to allow seat fabric to cradle the child in a hammock absorbing shocks and jolts