Please enable javascript to see the dynamic graph content

Businesses using IT were asked to identify the extent to which IT was used in selected business processes during the year ended 30 June 2012.

Overall, more than half of these businesses reported that they used IT to a high extent in accounting (61%) and invoicing (56%) business processes.

Extent of IT use in business processes(a), by business process, by extent, 2011-12

Low to moderate extent

High extent

Any extent

Not at all or Not applicable(b)

%

%

%

%

Accounting

25.7

60.8

86.5

13.6

Production/service operations

23.3

29.5

52.8

47.2

Invoicing

20.4

56.5

76.8

23.2

Stock control

15.1

16.9

32.0

68.0

Marketing

25.1

22.2

47.3

52.7

Human resources including payroll

22.0

42.9

64.9

35.2

(a) Proportions are of all businesses with IT use.

(b) This value is derived from two response options Not at all and Not applicable, which have been combined for quality purposes.

Across the selected business processes, the propensity for businesses to use IT to a high extent increased with each successive employment size range. For example, for accounting processes this ranged from 54% of businesses with 0-4 persons employed to 91% of businesses with 200 or more persons employed.

Footnote(s): (a) Proportions are of businesses with IT use. (b) This value is derived from two response options Not at all and Not applicable.

Professional, scientific and technical services recorded the greatest proportion of businesses using IT to a high extent to undertake invoicing processes (68%). This was twice the proportion of businesses in Agriculture, forestry and fishing that reported using IT to a high extent to undertake invoicing processes (31%), the lowest of all industries.

Further data relating to extent of IT use in business processes can be accessed via the Downloads tab.