Vacuum won't pick up any dirt - there's no roller marks when vacuuming carpet. Roller does turn and filters are clean.

Answers :

Hi,\015\012\015\012When you turn the roller, you should feel some resistance from the belt. Remove the base blate that surrounds the beater bar. Check the belt. Take care in removing the beater bar, so you can get it back in the same way it comes out. Clean the beater bar while you have the bottom open. If you remove the beater bar to replace the belt, take the time to inspect the cavity behind the beater bar where the vacuum picks up. That is where vacuums usually stop up. Reassemble the vacuum. If necessary, slip the belt over the motor shaft and then slide the roller undre the belt. Install the beater bar back in the sockets and replace the base plate.\015\012Best regards,\015\012\015\012--W/D--

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