Learn from your customers

Customer feedback surveys with a clear purpose.

1

Set goals and asking the right questions

Each Upswing campaign begins by choosing from a set of available business goals, each containing a predefined set of multiple-choice questions designed to identify the big opportunities to improve your business.

Read more: The science behind the questions we use.

2

Incentivize engagement

Next, select a micro-incentive that motivates customers to take your survey: A free item, like a cup of coffee, a discount off their purchase, or Free wifi for some time

We suggest the amount of respondents needed to get statistically reliable data to help you select the right number of incentives to offer.