Severe icing from the cold has forced the Haverstraw-Ossining Ferry to shut down its service due Thursday. Ferry customers in the northern suburbs had to take buses on Thursday to connect to Metro-North trains.

The extreme cold also forced the New York Racing Association to cancel live racing at the Aqueduct Racetrack on Thursday. It said racing will resume as scheduled on Friday.

While most people would prefer to stay inside, for those without heat, shelter from the cold was hard to find. At an apartment building in Brooklyn some residents said they spent the night without heat and hot water.

Some tenants of 465 Ocean Parkway said the heat has come back on sporadically, but others said it was still too cold in their apartments and were using their ovens and space heaters to warm up.

“I went to Home Depot and bought four electrical heaters,” one tenant said. “The super said heat is on but I guess it’s not working right.”

A knock at the super’s door went unanswered. A note had been left on the door from a tenant asking for more heat.

Later, the super spoke with CBS 2’s Alice Gainer off camera, saying there were no issues with the boiler and that everything was working fine.

Several doors down at 435 Ocean Parkway, residents said the boiler there broke and some were struggling to stay warm, but others were taking it in stride.

“I don’t think it’s a big deal. The boiler is entitled to be broken once in a while and the super is on top of it,” tenant Regina Bulayevskaya said.

According to city code, building owners are required to provide heat of at least 68 degrees between 6 a.m. and 10 p.m. if the temperature falls below 55 degrees outside. If it falls below 40 degrees, the inside temperature must be at least 55.

If you find yourself in a similar situation, you should first attempt try to contact the building owner or super. Otherwise call 311.