High-growth online ticketing firm opens new office in Penarth

TicketSource, which is one of Wales’s fastest-growing companies, has moved to new offices in Penarth in a bid to accommodate its growing team.

Just last year, the online ticketing and box office management system was named the 20th fastest-growing company in Wales at the Fast Growth 50 Awards – after an increase in revenue of 180 per cent from 2013 to 2015.

Over the past few months, the company has been recruiting new staff and has moved to larger premises in Station Approach, Penarth. Previously home to Royal British Legion, it’s been redeveloped into high-tech office suites.

Launched in 2004, TicketSource is now used by more than 20,000 event organisers throughout the UK, USA and Europe. In 2016, it handled sales for 75,574 events.

It recently employed two new box office administrators and is looking to take on a number of computer science graduates, experienced mobile app and software developers, as well as a business development manager.

The company has also announced it’s to sponsor a range of high-profile arts events this month, including the second annual Cardiff Fringe Theatre Festival, which starts on July 15th.

Alexander McLauchlan, co-founder and marketing director at the firm, said: “After thirteen years in business it’s gratifying to see TicketSource growing faster than ever, and mostly as a result of word of mouth.

“We have always prided ourselves on our high standards of service and our personal touch, which has led to very high rates of client referral. In fact, personal recommendation by existing users is still the most likely way for new users to hear about us.

“Going forward, our goal is to continue to build on our past achievements; seeking out the latest technologies and making them available in a cost-effective format to event organisers and venues of all types, sizes and budgets.”