The latest on what's still a problem, what's getting fixed, and what's been taken care of, direct from the Blogger team.

Thursday, May 21, 2009

Some users are seeing an 'Operation Aborted' error message when trying to load their blogs from Internet Explorer. We're looking into this and will update this message when we have a fix.

We apologize for the inconvenience.

Update (May 26): We are still working on resolving this bug. This only affects viewers using IE to view the blog; for right now, blog owners can either move the Followers gadget lower in their sidebar, or remove it altogether. Either action will eliminate the pop-up dialog box in IE.

We understand there are reports of users in China currently blocked from accessing Blogger and Blogspot URLs. We are looking into the matter and are working to ensure that the service is restored as soon as possible.

Thursday, May 14, 2009

Some users are reporting failed logins when publishing via FTP. We are investigating.

Update: After considerable debugging, we believe this is isolated to no more than a few dozen accounts. We have discovered several web hosts who appear to be throttling login attempts from unknown IP addresses; please verify with your web host that Blogger's IP addresses are whitelisted. If you continue to see problems, please report them in the Help Forum and we will research the issue further.

Friday, May 01, 2009

Some users are having trouble publishing posts on their FTP-hosted blogs. We're looking into this now and will post an update once we have more info.

Thanks for your patience.

Update: As of 3pm PST, we have identified the root cause and expect a fix to be implemented within 2 hours.

Update #2: This has been fixed. We apologize again for the interruption in service.

Update #3: As of Saturday morning, some users are reporting ongoing FTP-related issues. We are aware of these reports and are actively trying to isolate and correct them. We will post an update as soon as we have more information.

Due to a recent code update, some users are seeing reports of error code bX-r1ezpk. We are aware of the cause of the problem and are working on a fix right now. We apologize to those users affected, and will update this post as soon as we have verified that the fix has been fully rolled out.

Today, we became aware of a bug affecting Blogger's comment feature. Within four hours of identifying the bug, we began to roll out a fix to all users affected. We take Blogger issues very seriously, and sincerely apologize for any inconvenience caused. The bug has been fixed; if you're still experiencing problems, please post details in our Help Forum.