To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.

The issue in GetHuman-danlauni's own words

Acct * ********Thomas Loveland *Please cancel service, without addition Billings. This couple is in their **’s and really just got sucked in by the money grab. As your protocols can only market and is all automated they have been unable to get this equipment removed since it’s installation, without the additional costs of “ the contract” that any responsible installer would see they did not understand and were incapable of using the system. The installer verbally advised if they could not operate the system that there would be no charge to cancel within ** days. I’m certain that is not reflected in your contract. Because of their age and health all that’s being created is a lot of stress because of the complicated electronic system you us. Please respond to: *****@***.com. *Thank you

GetHuman-danlauni did not yet indicate what AT&T should do to make this right.

I have an issue with AT&T too

How GetHuman-danlauni fixed the problem

We are waiting for GetHuman-danlauni to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed

Find similar issues & fixes

Follow other customers in the midst of the same issue or find a prior solution.