In&nbsp;Unified CM you should choose (or configure) one or more ''end users&nbsp;''that will&nbsp;be used as MediaSense API users. After you do this,&nbsp;use the following steps to&nbsp;specify&nbsp;the Unified CM end users as&nbsp;API users in MediaSense:

In&nbsp;Unified CM you should choose (or configure) one or more ''end users&nbsp;''that will&nbsp;be used as MediaSense API users. After you do this,&nbsp;use the following steps to&nbsp;specify&nbsp;the Unified CM end users as&nbsp;API users in MediaSense:

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#Sign in to Cisco MediaSense administration by pointing your browser to http://servername/oraadmin, where servername is the IP address of the MediaSense server

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#Sign in to Cisco MediaSense administration by pointing your browser to'''<nowiki>http://servername/oraadmin</nowiki>''', where servername is the IP address of the MediaSense server

Latest revision as of 18:57, 14 August 2012

MediaSense application sign-in fails with administration credentials

When using administration credentials to access the MediaSense APIs, the sign-in fails.

Error Message

Your login credentials (username or password ) are invalid

Possible Cause

The user attempts an application sign-in using administration credentials.

Recommended Action

MediaSense application sign-in requires a separate API User with credentials that are different from the Administration Credentials. An API user can be specified using the MediaSense Administration interface (API users can be imported from the list of Unified CM users).

In Unified CM you should choose (or configure) one or more end users that will be used as MediaSense API users. After you do this, use the following steps to specify the Unified CM end users as API users in MediaSense:

Sign in to Cisco MediaSense administration by pointing your browser tohttp://servername/oraadmin, where servername is the IP address of the MediaSense server