Venue rating

Booked a treatment through Wahanda. Then received a phonecall from a staff member, advising they could do the treatment for £5 less if I cancelled my Wahanda purchase and paid the salon directly. I politely declined.

Several hours later, I receive a text message informing me that they have cancelled my appointment through Wahanda as they have 'been sent the wrong commission' so it's 'not worth it'. Was told I could still keep my appointment with the salon, if I could pay in cash on the day.

I was shocked not only by the lack of professuionalism, but also because the salon has, on this occasion, used Wahanda to advertise, following why they have tried to cut the Wahanda out of the deal. I will be going elsewhere.

My appointment hadn't shown on their system so I booked in myself. Great highlights at a fraction of what i had paid elsewhere. Will definitely go back, as 'offer' price is the standard fee. Bargain, and staff were fab!