Please join us for a morning seminar on 4 May 2017 (7h30 - 10h00) at LexisNexis South Africa, 124 Western Service Road, Building 9, Harrowdene Office Park, Woodmead 2191. The seminar is free of charge.

Lawyers and law firms are no longer doing the same things they used to. Increased access to legal knowledge, changing client demands, the impact of Legal Tech, and the emergence of alternative legal service providers, has led to a dichotomy, which legal industry analyst Jordon Furlong refers to as legal work (not requiring a lawyer or where the lawyer is peripheral) versus lawyer work (only a lawyer can do it).

Adding our specific South African and African transformation agenda, the overall impact on traditional law firm business and staffing models is fundamental. Which skills will be relevant to the next generation of rainmakers? And which to those new specialists in law firms that focus exclusively on improving processes and systems, data analytics, etc.? How do you assess the current status quo and measure the Return on Training Investments? Which (digital) means are best suited to educate your staff quickly and effectively? Where are the knowledge platforms of the future? How do we ensure even better, profitable and task focused performance under pressure?

Nigel Clark, course leader of the Professional Services pathways at our Cambridge Marketing College, our training partner for the CIM Certificate and Diploma, looks at how Professional Services still struggle to implement a truly client-centric culture. Read the full article here.