Frequently Asked Questions - Complaints/Returns

Please check the year of manufacture again. Based on experience, the registration date is sometimes mixed up with the year of manufacture. If the year of manufacture is correct, it could possibly be that you have a grey-market import.

If the problem continues, please get in touch with us. Feel free to send us a photo of your motorbike too (at This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) and we can then help you to find a solution.

The pattern is printed in black in the bottom part just like the original screen provided by the manufacturer. This print progresses across the actual screen colour in a series of points which become fainter (pattern).

screen printingThis print is to cover the instruments/cables behind the screen on the one hand and on the other hand it is necessary for technical production reasons. We can only produce shields without screen prints in particular cases - the printing of screens which were not designed to be screen-printed is not possible.

Select your screen and desired colour in our shop, then a field will appear underneath which specifies whether the screen has a general operating license. If this is not the case, we can include it in the next endorsement depending on your model.

As a matter of principle, all our screens are manufactured from the same material and through the same production processes. The material testing for general operating license screens is thereby also valid for screens without a general operating license.

This makes registration with TÜV/DEKRA (technical inspection organisations) considerably easier. It is even easier with our form

"Acceptance confirmation in accordance with regulation19 of the german National Road Traffic regulations". You will find this along with general operating licenses on our download page at www.mra.de. Should you wish to make use of these, print the acceptance confirmation AND the associated general operating license and submit this to your TÜV/DEKRA inspector.

Helpful and additional information

Background: A vacuum occurs behind the screen. When the air flow at the end of the screen meets the vacuum, the air swirls. The larger the screen, the larger the vacuum and the larger the resulting turbulence. There is normally no problem for larger drivers because the turbulence is not around the helmet area. Smaller drivers are therefore better off behind a lower screen. It is a common misunderstanding that the windscreen should force the wind over the driver. This is only possible in seldom cases (e.g. Goldwing). It is ideal for the air to flow lightly off the helmet.

If turbulence occurs then the screen is generally, as described above, too high. To determine the ideal length, one can do the following: During the journey, edge slowly upwards until the turbulence is gone. The distance upwards is to be divided by two. The result is the amount by which the screen must be shortened.

Example: If during the journey, the driver edges up and after 10cm the turbulence clearly subsides, then the screen should be shortened by 5cm.

Helpful and additional information

The size of the driver’s body and the seating position play a crucial roll but so do the helmet and even the clothing. The Spoiler screen usually achieves better wind protection for smaller drivers without disruptive turbulence occurring.

Larger drivers get better wind protection with the Touring Screen. Based on experience, screens which are too high are often selected. See FAQ "Turbulence".

Helpful and additional information

TourenscheibeThe shape of the Original screen is, as the name says, modeled on the Original screen.

The Spoiler screen matches the Original but has a small break-away edge at the back end.

The Touring screen has the same form as the Original but has an added upwardly titled wind deflector across the width of the back end. This way the wind pressure is deflected from the upper body and makes relaxed driving possible, even on long journeys. With some models which have steeply inclined shields, the wind deflector is only designed as an extension and is not tilted upwards to avoid turbulence.

The Sport Screen "SP" is a shorter version of the Original screen and gives the motorbike/scooter a modern, sporty look.

The Racing screen was developed for racing and is used by many racing teams. The Racing screen matches the Original screen in the bottom part but has a dome-like raise in the middle. This way the helmet is freed from air pressure and the aerodynamics improved.