FCC Study Shows Many ISPs Fail to Deliver Advertised Broadband Speeds

For Immediate Release

FCC Study Shows Many ISPs Fail to Deliver Advertised Broadband Speeds

WASHINGTON - The FCC Tuesday published the results of a study measuring the real-world performance of most major U.S. Internet service providers. While the study indicates some providers are consistently delivering their customers the promised network speeds, it reveals that many providers are falling well short of their advertised claims.

"No matter how industry tries to put a positive spin on these results, the report shows conclusively that many Americans are simply not getting what they pay for. This study indicates Comcast, Cox and Verizon FiOS largely perform well, but other companies like Cablevision, AT&T, MediaCom and Frontier all fail to deliver their customers the quality of service promised.

"The fact that providers using the same technology turned in very different performances indicates that delivering promised speeds can be done, but some ISPs are simply failing to properly maintain and provision their networks. It's completely inexcusable that millions upon millions of Americans are paying for something they're not receiving.

"In every other industry, giving your customers less than what they paid for is a very serious offense. ISPs should be held to the same standard, no matter how much they try to spin their way out of it."

###

Free Press is a national, nonpartisan organization working to reform the media. Through education, organizing and advocacy, we promote diverse and independent media ownership, strong public media, and universal access to communications. Learn more at www.freepress.net

Further

Surrounded by a massive police presence, the country's top law enforcement official told a group of carefully screened students at Georgetown's Law School that, "In this great land, the government does not tell you what to think or what to say." In his speech, only announced the day before, Sessions went on to denounce uppity knee-taking football players and defend his boss' call, hours before, for them to be fired. We may need to upgrade the ole Irony Alert buzzer. It can't keep up.