At Shikijurku (furthermore known as this hotel), we recognize the social importance of the protection of personal information, and all of our employees act in accordance with our intent to preserve it.

What Constitutes Personal Information
Personal information refers to any information which is obtained from a customer when they make a reservation including their name, address, phone number, mail address, etc., of which any one or multiple pieces of information can be used to identify them.

Our Purposes for Using Personal Information
Personal information is not used for any purpose which exceeds the sending of direct mail to consenting customers (confirmed at the time of check in, reservation or lodging). In cases where it becomes necessary to use personal information which exceeds that purpose, we will notify the customer and request their permission.

Management of Personal Information
The personal information provided by our customers is managed cautiously and securely, and we take safety measures in order to prevent any loss, leaks, destruction, or illegal access of data. Personal information provided by our customers is not released to any third parties except in the cases below.
1. In cases based in law.
2. In any case where it is necessary for the protection of a person’s life, health, or property, and consent of the individual is difficult to obtain
3. In any case where it is necessary for the improvement of public health or for the sound growth of children, and the consent of the individual is difficult to obtain.
4. In any case where it is necessary to cooperate with national or regional public organizations in the fulfillment of their duties.

In addition, there are cases where the handling of personal information provided by our customers is entrusted to external contractors or partner companies, and in these cases we supervise these contracting parties so that personal information is managed properly.

The Release, Revision, or Deletion of Records Retained by Our Company
Only when claims regarding the contents of our customers’ personal information have been confirmed to be from the customer themselves will any requests for the release, revision, or deletion of information be processed. For necessary forms regarding the release of personal information, etc., please send inquiries to the supervisor below.

Regarding This Hotel’s Homepage
Third party sites which are linked through this hotel’s homepage operate on an independent privacy policy to this hotel. We take no responsibility regarding the policies of any third party sites.