Please remember that most postal and courier services only deliver on working days (Mon-Fri). If you need delivery on a Saturday, please choose one of our Saturday delivery options.

All our items have a weight value; you pay for the combined weight of all items in the order. We keep all rates as low as possible and we never over-charge you for postage.

All parcels are packed with adequate protection and fragile items are sufficiently re-enforced to protect the item while in transit.

*We endevour to ship all items as fast as possible. Ocassionally during peak times orders can take longer to ship - please accept our apologies if this is the case.

We only ship to a credit/debit card's billing or a business address.

Additional fraud checks may need to be carried out and identities verified - this may cause delay to your order. We aim to carry out these checks as quickly and efficiently as possible. The time can be reduced by checking for emails from Heaton Catering Equipment Limited and supplying a daytime contact number with your order.

**Next day delivery is available subject to stock availability, cleared funds and customer address verification. We will send your order by the quickest means possible at the rate you have paid.