MAIN FEATURES:

Fully Customisable Surveys

Client Dashboard

Makes it easy to create and edit surveys, as well as provide management reports on each survey’s findings

Management Alerts

Establish thresholds to key questions which, if not met, send out an instant alert via email or SMS to the duty manager, who can then meet with the disgruntled guest and manage his complaint

Guest Loyalty

USay response rates are often above 90%, while the unique eVoucher system allows customers to be rewarded instantly and directly when they complete a survey Online Review Auto-Prompt- When the overall score of a survey meets a certain threshold, a thankyou email is sent to the guest which includes a link to key online review sites such as TripAdvisor, Google Places, Yelp and your Facebook Business Page

Social Media Integration

Increase your social media footprint by prompting survey respondents to share a message about your business with their followers and friends API Integration: An API allows you to integrate USay with all your existing software applications, thus allowing you to develop highly customised surveys and data collection systems