Experience Details

Job Title: IT Manager

Job Role:
Installation/Maintenance/Repair, IT/Software Development

Career Level: Manager

Job Details: • Changed the 20 years old NCR System to an advanced fully computerized Oracle system (ERP) using a UNIX server as the Data server, Windows 2000 as the application server.
• Linked all company branches worldwide via FR/VPN and Terminal Service along with VOIP.
• Installed the company’s intranet and Website along with office collaboration, mail, and internet access using Microsoft SBS 2000 server.
• Adopted and Implemented a CRM solution (Goldmine).
• Lead a major qualifying training program for all company personnel.

Experience Details

Job Title: Technical Supervisor

Job Role:
Installation/Maintenance/Repair, IT/Software Development

Career Level: Experienced (Non-Manager)

Job Details: • Changed the old style of work to a fully computerized system.
• Created a multi-user application for work follow-up and automatic billing.
• Supervised, trained, and supported users.
• Future material evaluation and new material installation.
• Advisor for graphics and DTP needs.