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FICO offers all licensed clients use of a secured, self-service Web portal for Product Support, FICO Online Support. FICO Online Support allows users to self help on their issues 24 hours a day, 7 days a week.

Pharma and Life Sciences

Education

Retail

Learn how BMW sped up its customer communications

“Using FICO Customer Communication Services, we get a
secure, highly flexible, robust solution with a low cost of entry, and
we can leverage the expertise of a valued partner, which allows
our in-house maintenance support to focus on other key internal
priorities and platforms.”

Authoring Tools

Resources

Customer data is more widely available than ever, but leveraging data to drive smarter decisions requires new thinking and a new kind of agility. Cloud-based decision management – the seamless marriage of data-driven insights and codified decision logic with applications that reach your customers where and when they want – is the key to operationalizing analytics to automate and optimize customer engagements. The FICO Analytic Cloud is where this journey begins…

HSBC

Samsung

To fine-tune cardholder credit limits, Samsung Card turned to FICO Credit Capacity Index. Samsung Card is now able to identify cardholders with the capacity to handle additional credit, as well as those who are risky.

Shell

With dramatic increases in optimization capabilities over the past decade, Shell sought a next-generation solution using FICO® Xpress Optimization Suite to help maximize each plant’s economic operating benefits.