Are you kidding? Amy wasn't "fun" to work for but she wasn't a nightmare like Karen Smith is! Smith is absolutely the worst manager imaginable. For someone who's been in the business as many centuries as she has been, she knows less about CV than most reps/managers I've met. She's obnoxious, cold and many offices have shared their contempt for her, asking me not to bring her in with me. They need to finally boot this dead waste! Wonder what damaging info she may have on a higher up that they still have kept her???