Objective:To assist the Leader’s Secretariat and Caucus with the tracking, drafting, research and administration of correspondence.

Responsible to the Director of the Leader’s Secretariat for:

1. Correspondence

Preparing correspondence on behalf of the Leader’s Secretariat and Caucus to constituents and members of the public, stakeholder groups, community groups, and government officials at all levels that is high quality, accurate, proof-read and within message box of the day.

Working closely with other departments - Communications, Stakeholder Relations, Legislative Affairs and Issues Management – to ensure drafted correspondence is appropriate and in line with NDP policy.

Having key correspondence reviewed and approved by relevant departments, on behalf of the Leader’s Secretariat.

Assisting with responses to event invitations for the Leader, as required.

2. Administration

Deal with day-to-day inquiries from the public, staff and MPPs directly and where appropriate triage with Caucus Service staff to ensure that inquiries are directed to appropriate staff and responded to in a timely fashion.

Electronically track inquiries from the public to the Leader’s Office and advise the Director as to current trends and controversial issues.

Assist with the organization and triaging of the Leader’s Queen’s Park inboxes.

Assist with the organization of a centralized correspondence database that can be used by caucus staff and Members’ offices.

3. Public Relations

Contacting constituents and general public as required, by email, written correspondence, telephone, or in person.

4. Advisory/Research Duties

Keeping informed of NDP policy and the caucus position on topics of current interest and concern; performing specialized research at the Director’s request; making inquiries and collecting information in connection with correspondence received by the Leader’s Office; liaising with Critic Offices and other caucus staff to pro-actively determine follow up to key correspondence.

5. Other Duties as Assigned

QUALIFICATIONS:

Knowledge appropriate to the position of the NDP and/or Canadian labour movement, and of the Ontario Government and public affairs.

Excellent communication skills and exceptional writing skills; ability to work with the public; ability to work with minimal supervision; ability to work under pressure; ability to do general research.

Good political judgment and discretion essential

Proven experience working with confidential information is an asset

Strong office organization skills and attention to detail are essential.

Excellent computer skills including electronic list management and record keeping

Experience in the Labour movement or NDP organization and election campaigns would be an asset.