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FOREWORD BY THE CEO​

The Kwa-Zulu Natal Liquor Authority was established on 01 August 2012, with a legislative mandate to control and regulate the retail sale and micro manufacture of liquor in the province of KwaZulu-Natal.​The liquor regulatory function in the past resided directly with the Department of Economic Development and Tourism. However all matters pertaining to liquor policy and legislation still remain with the Department whilst the Liquor Authority is the implementing Agency.

In this regard the Department
is the only shareholder of the Authority. The MEC for Economic Development,
Tourism and Environmental Affairs appointed new members of the Board of
Directors as of the 1st May 2015. Adv. Buthelezi is the chairperson
of the Governance Board of the Liquor Authority whilst the deputy chairperson
is attorney Ms Silochini Pillay, the other members are Brigadier AR Harry,
representing the SAPS, Ms Stella Khumalo and Ms Sulosh Pillay.

In order to execute their mandate as the Accounting Authority the Board is tasked with ensuring that the Authority is well-structured, well-resourced in terms of human and financial capital and has well developed plans to execute its function as the Liquor Regulator in the province. In the main their oversight function includes amongst others to secure transparency, accountability and sound management of the revenue, expenditure, assets and liabilities of the Entity are managed efficiently and effectively.

The staff complement of the Authority currently sits at 100, 81 permanent and 19 contract employees, 33 are deployed to run and manage the district offices, providing easy access to clients and stakeholders and the public seeking our advice and service. In each of the districts and in the Durban Metro there are three personnel- a local committee secretary- a social responsibility practitioner and a compliance inspector.

There are five Business Units within the Authority responsible for the following portfolios:

​Liquor Licensing and Administration​

Social Responsibility

​Compliance and Enforcement

Corporate Services

Office of the CEO and the Board

The functional areas of responsibility for each of the Business Units are fully described in the website.

The KZNLAs priorities are:

To optimise our Liquor License Management System and Call Centre in a manner that will become more receptive and responsive to our client needs.

Ensuring that our Local Committees provide an effective and efficient service to our stakeholders, both internal and external.

Implementing a stakeholder relationship management strategy.

Improving the turnaround times for all types of liquor license applications and

Improving the range and quality of our service throughout the province.​

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The Entity conducts its work without fear or favour and it understands that whilst liquor revenue contributes generously to our national fiscus we are mindful that liquor abuse not only has a devastating effect on the individual, the family, the community but also on our national psyche. Therefore the Kwa-Zulu Natal Liquor Authority will strive in earnest to pursue its mandate, underpinned by espousing values of fairness, transparency, honesty and integrity. In doing so it will offer the people of Kwa-Zulu- Natal service excellence.