Donor Care Officer - Hong Kong

On this page

Job - 2014-05-14

Greenpeace exists because this fragile earth deserves a voice. It needs solutions. It needs change. It needs action.
Greenpeace is a non-profit environmental organisation, with a presence in 40 countries across Europe, the Americas, Asia and the Pacific. To maintain its independence, Greenpeace does not accept donations from governments or corporations but relies on contributions from individual supporters and foundation grants. As a global organisation, Greenpeace focuses on the most crucial worldwide threats to our planet's biodiversity and environment. We are now calling on brave and inspiring individuals to join us.

Donor Care Officer

We require enthusiastic service-oriented people to handle donor services and conduct outbound calls in purpose of meeting objectives for the specific telemarketing projects. You will have a pleasant and flexible platform to use your professional skills.

The job:

Provide donor services to maintain maximum donor satisfaction

Conduct inbound / outbound calls

Meet the objectives set out for the specific telemarketing projects

Perform other administration duties as required

Working location:

Sai Wan

Working hours:

From 10:30am to 7:00pm

Monday to Friday, five days’ work per week

No evening shift is required

Requirements:

Post-secondary education

Customer services / call center working experience of no less than 2 years, preferably outbound calling experience and demonstrable experience in handling customer enquiries at a high customer satisfaction level