Can't send emails - Mozilla

This is a discussion on Can't send emails - Mozilla ; OK so I have downloaded the new Thunderbird and since then I can not
send emails. I can recieve them but not send them.
Does anyone know what is going on here?...

Can't send emails

OK so I have downloaded the new Thunderbird and since then I can not
send emails. I can recieve them but not send them.

Does anyone know what is going on here?

Re: Can't send emails

jc@t4iam.com wrote:
> OK so I have downloaded the new Thunderbird and since then I can not
> send emails. I can recieve them but not send them.
>
> Does anyone know what is going on here?
>

What error message it shows?

Re: Can't send emails

>
> What error message it shows?

Send Message Error
Sending of message failed.
The message connot be sent because connecting to SMTP server
mail.t4iam.com failed. The server may be unavailable or is refusing
SMTP connections. Please verify that your SMTP server is correct
and try again. or else contact your network administrator.

I did contact my host admin and they checked the server, it is working
fine (I am recieveing emails) plus I can send them from the lame
network my host makes available for users. Admin said it might be the
port or somthing like that but I am not the brightest when it comes to
admin.

Re: Can't send emails

On 09/20/2006 07:44 AM, jc@t4iam.com wrote:
>> What error message it shows?
>
> Send Message Error
> Sending of message failed.
> The message connot be sent because connecting to SMTP server
> mail.t4iam.com failed. The server may be unavailable or is refusing
> SMTP connections. Please verify that your SMTP server is correct
> and try again. or else contact your network administrator.
>
> I did contact my host admin and they checked the server, it is working
> fine (I am recieveing emails) plus I can send them from the lame
> network my host makes available for users. Admin said it might be the
> port or somthing like that but I am not the brightest when it comes to
> admin.
>

Re: Can't send emails

Re: Can't send emails

jc@t4iam.com wrote:
>> What error message it shows?
>
> Send Message Error
> Sending of message failed.
> The message connot be sent because connecting to SMTP server
> mail.t4iam.com failed. The server may be unavailable or is refusing
> SMTP connections. Please verify that your SMTP server is correct
> and try again. or else contact your network administrator.
>
> I did contact my host admin and they checked the server, it is working
> fine (I am recieveing emails) plus I can send them from the lame
> network my host makes available for users. Admin said it might be the
> port or somthing like that but I am not the brightest when it comes to
> admin.
>

Are you saying I should set a master password?... because I do not have
any set at this time.

Re: Can't send emails

jc@t4iam.com wrote:
> Nir wrote:
>> is server name is correct?
>
> Yes, same as incoming and I am recieving mail.
>
>
>>>> also goto Tools>Options>Privacy>password>View Password.
>>>> select password for that account . click in *Remove*
>>>> Start Thunderbird and check.
>
> Are you saying I should set a master password?... because I do not have
> any set at this time.
>

No need of that as it has no effect in this problem.( also you may
set a Master Password to protect your saved password and username )
Just click on 'View Saved Password' button

It will open 'Password manager' window
Select 'username' for the outgoing mail server of that problematic
mail account .
click on 'Remove' ( not 'Remove All' ). it will remove username
and password entry for that account.
restart Thunderbird.
Try to send a mail it yourself.
Thunderbird will ask for usename and password.
put that properly.
if you are still getting same problem the try to check it in other
email client like OE to check that whether it is server issue or not.

Re: Can't send emails

jc@t4iam.com wrote:
> Nir wrote:
>> is server name is correct?
>
> Yes, same as incoming and I am recieving mail.
>
>
>>>> also goto Tools>Options>Privacy>password>View Password.
>>>> select password for that account . click in *Remove*
>>>> Start Thunderbird and check.
>
> Are you saying I should set a master password?... because I do not have
> any set at this time.
>

"Yes, same as incoming and I am recieving mail." - are you sure
your Incoming server name and outgoing server name are same?

Re: Can't send emails

Nir wrote:
> No need of that as it has no effect in this problem.( also you may
> set a Master Password to protect your saved password and username )
> Just click on 'View Saved Password' button
>
> It will open 'Password manager' window
> Select 'username' for the outgoing mail server of that problematic
> mail account .
> click on 'Remove' ( not 'Remove All' ). it will remove username
> and password entry for that account.
> restart Thunderbird.
> Try to send a mail it yourself.
> Thunderbird will ask for usename and password.
> put that properly.
> if you are still getting same problem the try to check it in other
> email client like OE to check that whether it is server issue or not.

Nir... I really appreciate your help... so I just tried your latest
advice but still no go... every time I try to send an email the window
that comes up with the blue and white 'action' bar never spins like it
used to and then the can not connect window comes up.

Re: Can't send emails

jc@t4iam.com wrote:
> Nir wrote:
>> No need of that as it has no effect in this problem.( also you may
>> set a Master Password to protect your saved password and username )
>> Just click on 'View Saved Password' button
>>
>> It will open 'Password manager' window
>> Select 'username' for the outgoing mail server of that problematic
>> mail account .
>> click on 'Remove' ( not 'Remove All' ). it will remove username
>> and password entry for that account.
>> restart Thunderbird.
>> Try to send a mail it yourself.
>> Thunderbird will ask for usename and password.
>> put that properly.
>> if you are still getting same problem the try to check it in other
>> email client like OE to check that whether it is server issue or not.
>
> Nir... I really appreciate your help... so I just tried your latest
> advice but still no go... every time I try to send an email the window
> that comes up with the blue and white 'action' bar never spins like it
> used to and then the can not connect window comes up.
>

have you tried to check it through other email client like OE?
and are you sure that your Incoming server name and outgoing
server name are same? according to my knowledge , they should be
different like in Gmail

Re: Can't send emails

> have you tried to check it through other email client like OE?
> and are you sure that your Incoming server name and outgoing
> server name are same? according to my knowledge , they should be
> different like in Gmail
>
> Incoming Server name : pop.gmail.com
> Outgoing server name : smtp.gmail.com

I am using Mac so I don't do OE... for my host, Incoming and outgoing
POP names are the same. I verified this many times with admin...

I did not have this problem before I downloaded the new version of
TB... I was running TB for almost 5 months with no problems at all.

Then yesterday after donwload I tried to email and nothing...

thanks...

Re: Can't send emails

jc@t4iam.com wrote:
>> have you tried to check it through other email client like OE?
>> and are you sure that your Incoming server name and outgoing
>> server name are same? according to my knowledge , they should be
>> different like in Gmail
>>
>> Incoming Server name : pop.gmail.com
>> Outgoing server name : smtp.gmail.com
>
> I am using Mac so I don't do OE... for my host, Incoming and outgoing
> POP names are the same. I verified this many times with admin...
>
> I did not have this problem before I downloaded the new version of
> TB... I was running TB for almost 5 months with no problems at all.
>
> Then yesterday after donwload I tried to email and nothing...
>
> thanks...
>

I just went back and checked... port 110? Are you sure its supposed to
be that?
Outgoing server port

Re: Can't send emails

Moz Champion (Dan) wrote:
>
> I just went back and checked... port 110? Are you sure its supposed to
> be that?
> Outgoing server port

I think that 110 is for incoming, it is listed under server settings as
the default, in my... account settings > sever settings

if I go down to the bottom of account settings and click on outgoing
server it shows 777 as port number.

Re: Can't send emails

On 09/20/2006 01:38 PM, jc@t4iam.com wrote:
> Moz Champion (Dan) wrote:
>
>> I just went back and checked... port 110? Are you sure its supposed to
>> be that?
>> Outgoing server port
>
> I think that 110 is for incoming, it is listed under server settings as
> the default, in my... account settings > sever settings
>
> if I go down to the bottom of account settings and click on outgoing
> server it shows 777 as port number.
>

Re: Can't send emails

jc@t4iam.com wrote:
>> have you tried to check it through other email client like OE?
>> and are you sure that your Incoming server name and outgoing
>> server name are same? according to my knowledge , they should be
>> different like in Gmail
>>
>> Incoming Server name : pop.gmail.com
>> Outgoing server name : smtp.gmail.com
>
> I am using Mac so I don't do OE... for my host, Incoming and outgoing
> POP names are the same. I verified this many times with admin...
>
> I did not have this problem before I downloaded the new version of
> TB... I was running TB for almost 5 months with no problems at all.
>
> Then yesterday after donwload I tried to email and nothing...
>
> thanks...
>

Re: Can't send emails

Mumia W. (using mozilla) wrote:
> On 09/20/2006 01:38 PM, jc@t4iam.com wrote:
>> Moz Champion (Dan) wrote:
>>
>>> I just went back and checked... port 110? Are you sure its supposed to
>>> be that?
>>> Outgoing server port
>>
>> I think that 110 is for incoming, it is listed under server settings as
>> the default, in my... account settings > sever settings
>>
>> if I go down to the bottom of account settings and click on outgoing
>> server it shows 777 as port number.
>>
>
> The outgoing port number should be either 25 or 587.
>

I would second this. After all, it isnt workiing now.
Change the port number to 25 then try to send, if that doesnt work go to
587.