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TwilightCreative

Shop owner

Announcement❤ Welcome to Twilight Creative. We love creating beautiful prints, logos, invitations and graphics. Please feel free to ask any questions before purchasing any of our designs. Twilight Creative is my passion, but it is not my full time job. Rest-assured I want to create something beautiful for you, but sometimes beautiful takes time & patience. Thank you so much for stopping by, stay a while, browse and enjoy! ❤

Announcement

Last updated on May 4, 2016

❤ Welcome to Twilight Creative. We love creating beautiful prints, logos, invitations and graphics. Please feel free to ask any questions before purchasing any of our designs. Twilight Creative is my passion, but it is not my full time job. Rest-assured I want to create something beautiful for you, but sometimes beautiful takes time & patience. Thank you so much for stopping by, stay a while, browse and enjoy! ❤

Reviews

It's beautiful! Well worth the wait :D came with clear instructions and multiple file sizes. So the logo covers everything from watermark to banner to logo. Will order from again when I get my art store up and running!

Shop policies

Last updated onMarch 2, 2013

Welcome to Twilight Creative Design. I love creating and strive to give my customers quality design and exceptional customer service. Please do not hesitate to contact me with any questions, comments or concerns. I look forward to working with you.

❤ Follow us on Facebook: https://www.facebook.com/twilightcreativedesign

Accepted payment methods

Pay with Visa

Pay with Master Card

Pay with American Express

Pay with Discover

Pay with PayPal

Payment

❤ Payment is required before the start of any design work.

❤ For custom orders, I will set up a reserved listing or send you a Paypal invoice.

❤ I only accept payment via Paypal.

Shipping

❤ All design files will be sent electronically (usually via email).
No shipping is required.

❤ Upon completion of your design you will receive the following files:
- Logos (.eps, .jpg and .png)
- Banners & graphics (.jpg, and .png)

❤ Please contact or email me regarding any information you're not sure of. I am happy to talk about your ideas and establish a good understanding of the type of design you want before you make any payment or place an order.

❤ You will receive a proof (usually within 48 hours) via Etsy convo. When you approve the design, all of your files will be sent to the e-mail address attached to your Etsy account.

Refunds and Exchanges

❤ Refunds can not given on pre-made logo and banner designs, once the files have been sent to you or if work has commenced on a design.

❤ For custom design orders, refunds will not given after first set of drafts are sent. If for any reason you choose to cancel the order after the drafts are sent, I will still email you the most recent draft concepts in all specified file types. If a refund is issued it will be solely at my discretion.

❤ All unused design ideas and draft concepts are the property of Twilight Creative and may be used in future concepts and ideas.

Additional policies and FAQs

❤ Please note due to copyright and time factors, I can not show proofs of logos and banners prior to a purchase being made.

❤ Please choose carefully and use your discretion e.g a long business name will not work in a design that I have used a short business name in etc. Usually this information is clearly provided in the listing details.

❤ Changes and revisions on pre-made logo & banner designs include changes to text and colour. Slight changes to graphics can be made. Creating an entirely new concept does not constitute as an edit. There is a maximum of three edits after initial set of drafts are sent. Please note: changes are dependent upon the specific design. If you would like changes made, please check BEFORE purchasing. Multiple changes or changes to and entire design, will be at an additional cost.

❤ Pre-made logos and banners will be resold, unless an additional fee is paid. This is only an option if the design has not already been sold previously. Please read listing information for details. Once you pay the fee, the design will never be resold, however, copyright is still retained by Twilight Creative.

❤ All logo designs are created using Illustrator which is the industry standard for creating professional vector logo designs. Etsy shop banners & graphics are created using a combination of Photoshop & Illustrator.

❤ Sold designs may be used in Twilight Creative's online portfolio and Facebook page.

❤ Most sample names are fictional for sample use. All designs are original to Twilight Creative. Some design elements used are not original to Twilight Creative.

❤ My design work is close to my heart. Often hours are spent on one design and because of this, I feel very passionate about my designs. When you purchase any design from Twilight Creative, you are purchasing the exclusive rights to use that design for any intended commercial or personal purpose. Twilight Creative does retain copyright to the design and this means, that designs should not be changed or altered without first consulting with me. If you need changes made, in most cases I am more than happy to help. Whilst I am no artist, this is my art form, so all I ask is that you are respectful of my work :)