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Great location, not great service, could be so much better.....

We stayed 3 nights in late July 2011 as two families of 4 adults and 3 kids in total, on grass camping pitches with electric hook up. The reception staff were friendly & helpful upon check in, we wre directed to our pitches and given keys to the toilets/showers and a barrier pass. There is a £20 per key deposit which is refunded on departure. The pitches are a good size, but are very close together and when the site is busy there is a matter of inches between you and your neighbours. Rules are there for eveyones benefit, but they are not enforced and this leads to people falling out and being angry and frustrated. For example, there was a commercial, sign-written van a few pitches away from us which is supposedly not allowed. This I can live with, but the other rules SHOULD be enforced. Kids and young teens were running around unaccompanied making a LOT of noise until after 1am every night. This is very frustrating when parents let them annoy other campers and the site do nothing to police the situation. We also had groups of kids playing football between tents and cars when there simply isn't room and a field is available for this. I appreciate this should be down to the parents more than the site, but there are many inconsiderate, ignorant parents around and the site should make some effot to enforce the...We stayed 3 nights in late July 2011 as two families of 4 adults and 3 kids in total, on grass camping pitches with electric hook up. The reception staff were friendly & helpful upon check in, we wre directed to our pitches and given keys to the toilets/showers and a barrier pass. There is a £20 per key deposit which is refunded on departure. The pitches are a good size, but are very close together and when the site is busy there is a matter of inches between you and your neighbours. Rules are there for eveyones benefit, but they are not enforced and this leads to people falling out and being angry and frustrated. For example, there was a commercial, sign-written van a few pitches away from us which is supposedly not allowed. This I can live with, but the other rules SHOULD be enforced. Kids and young teens were running around unaccompanied making a LOT of noise until after 1am every night. This is very frustrating when parents let them annoy other campers and the site do nothing to police the situation. We also had groups of kids playing football between tents and cars when there simply isn't room and a field is available for this. I appreciate this should be down to the parents more than the site, but there are many inconsiderate, ignorant parents around and the site should make some effot to enforce the rules that are really needed i.e noise and nuisance. They also have cockerels on-site which are allowed to run loose, so if you get a late night, you will still have an early morning. Rampant kids until 1am, then a dawn chorus of cockerels at 5 am doesn't allow a good nights sleep. Surely a quiet time from 11pm could be put into place and enforced as on other sites to give everyone a chance to sleep.The family bar was a nice area but the service was very poor. Friday night saw one member of staff trying to serve everyone. She adopted a formal queue system to keep it fair, but this resulted in up to 40 mins wait to get served.On Saturday there was a Michael Jackson tribute act advertised for 8pm. We arrived at 7pm but there were already no seats left. Not a problem, but the act then didn't start until 9:30pm, by which time kids were bored and hot and being a handful. There were well over 200 people in there and there were just 2 bar staff. Again 40 mins plus for a drink. The sound system failed and the act was poor, so we left before the end, as did many others. The Cafe is nice and the food of a good standard, but again, service is questionable. We...More

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Stayed: July 2011, travelled with family

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Ask Oatcake67 about Riverside Holiday Park

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

i booked through Hoeseasons which was great value for money.Riverside is in a great location for visiting Southport either by car or the bus comes into the caravan site about 15 minutes drive away.The caravan was lovely i choose a platinum which had 2 bedrooms 1 with on suite and bathroom it was very spacious.The site is mainly residential which means it is very quiet.I did not go to the club as it was off seasons and there was nothing on during the week.I did use the kids play park which my 2 year old enjoyed.There is a leisure club but it closed down a few years ago which is a shame as it looked good

Stayed: May 2010, travelled with family

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Ask MagsCam about Riverside Holiday Park

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC