FALAMOS PORTUGUES

About Kaimana Tours

FAQ

General:

Is giving a tip (gratuity) required?

Gratuity is never required but if you enjoyed your experience, a tip is always greatly appreciated!

Can I bring my own snacks and drinks?

Yes. Water is provided for Diamond Head and Makapu'u Lighthouse tours only, and it's always a good idea to have extra food on hand.

How do I reserve a tour?

To reserve, please email us at kaimanatours@gmail.com to request more information or to book a tour for a specific date. You can also fill out the online reservation form HERE

How do I pay?

Reservations must be held with a credit card. For other payment options, please call Kaimana Tours at (808) 392-2223 or (808) 230-0023.

What is your cancellation policy?

Please cancel at least 24 hours in advance. If you cancel less than 24 hours before your scheduled tour, you will be charged the full price. To cancel, please call Kaimana Tours at (808) 392-2223 or (808) 230-0023.

Where do you pick us up?

Pick-ups are available at multiple Waikiki locations. Pick-ups are also available at the Kahala Hotel for an additional fee. Please call Kaimana Tours at (808) 392-2223 or (808) 230-0023 for exact locations.

Can we schedule our Hanauma Bay and Diamond Head shuttles on different days?

What should I wear to this activity?

Can I bring my own snacks and drinks?

Yes. Water is provided for you on the hikes, but we always recommend bringing extra supplies.

Is this activity suitable for children?

All of our activities are suitable for children. The hikes are easy to moderate, with clearly defined paths. The snorkeling trip is great for good swimmers, but there is also a large beach for those who don't swim.

What else should I bring?

It is recommended that you bring head protection to protect your head from sun damage, and always wear sunscreen.