Price Match Promise

We’re passionate about offering our customers the best possible price on any product. We try to be as competitive as possible but, if you do manage to find a product for less somewhere else, we’ll always try to match the price!

How to achieve a price match

Please read our terms and conditions below before contacting our sales team on 01794 830005. You’ll need the competitors website address available so our sales team can verify the match and process your order over the phone.

Returns and Exchanges Policy

Skates.co.uk offers a really simple returns policy.

To take advantage we recommend you use our Collect Plus* service.

If you’re not happy, as long as it’s still unused, you can return any product within 14 days for a return or exchange. You can also get an extended returns period if you're giving the order as a gift, by stating the date on the checkout process.

1 Hour Delivery Slot

We offer a 1 Hour Delivery Slot with our UK Next Day service. On the day of delivery you’ll receive a text from our courier alerting you of your 1 hour window.

Have any questions? Give us a call on 01794 830005 and we’ll be happy to contact our couriers for you.

100% Secure

We have 3 levels of security in place to make sure your payments are as secure as possible:

1. We use Secure Sockets Layer protocol (SSL​) which has the highest encryption key length commercially available, making it extremely hard for anyone to get hold your information whilst you’re placing an order!

2. We have partnered with Comodo​ who monitor site security whilst you’re making a payment with us.

3. We use a service called "3D Secure​" which is effectively an online pin service that adds an extra security layer to online payments.

Returns and Exchanges Policy

Skates.co.uk offers a really simple returns policy.

To take advantage we recommend you use our Collect Plus* service.

If you’re not happy, as long as it’s still unused, you can return any product within 14 days for a return or exchange. You can also get an extended returns period if you're giving the order as a gift, by stating the date on the checkout process.

*Orders returned through Collect Plus will be charged a £3.95 return fee.

International Delivery

International Delivery

We offer world wide delivery. For information regarding international delivery please click here.

Price Match Promise

Price Match Promise

We’re passionate about offering our customers the best possible price on any product. We try to be as competitive as possible but, if you do manage to find a product for less somewhere else, we’ll always try to match the price!

How to achieve a price match

Please read our terms and conditions below before contacting our sales team on 01794 830005. You’ll need the competitors website address available so our sales team can verify the match and process your order over the phone. Click here for our full terms and conditions...

Trustpilot

Trustpilot

Here at Skates.co.uk, we’re proud of our reputation as we do our utmost to make our customers happy.

But don’t just take our word for it; pop over to our Trustpilot page to see what our lovely customers have to say!

Trusted Stores

Google Trusted Stores

Here at Skates.co.uk, we’re proud of our reputation as we do our utmost to make our customers happy.

Trade Counter Opening Times Mon-Fri 9:30am - 4:00pm Weekends: Closed For the trade counter only: We are not a shop in the traditional sense, think of it more like Argos, view the products online and pick up.