Set up a refund policy

APR 2012

You can now set up a refund policy for your event, offering partial (or full) refunds to entrants, which they can request automatically, saving the hassle of approving each refund request individually. Here's how:

On your event page click 'edit refund policy'

Now you can specify how much to refund up until how many days before the start date:

Your main event page will show something like this:

Entrants requesting a refund will see a screen like this:

Should they agree, their refund will go through without you having to do anything, and if you have a
waiting list set up (and the event is full) their space will be offered to the next in line.

You can still make refunds at your discretion whether or not a refund policy is set up.