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Surviving the hurricane and needed to get away for a moment, just to breathe. The hotel was a peaceful resolution to my everyday shelter smelter existance. It exuded small town charm and the hotel staff was helpful and friendly.

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Thank Brendajgb

Response from gretchen1810, General Manager at Best Western Forest InnResponded 9 January 2018

Thank you so much for your great review. I am glad that everyone was satisfactory with your stay and if you ever visit again...come see us.

Hotel was clean and nice. Customer service is very good. The restaurant that is used for breakfast is to Die For, it has a wonderful buffet and a great order menu also. The wait staff are all very friendly, the service is very fast even...More

Review collected in partnership with Best Western

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The staff and service were friendly and great. The rooms are large very comfortable. They are in the process of updating and refurbishing the lobby and rooms. The mattress could have been better but over all the stay was very nice.

Review collected in partnership with Best Western

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Thank Lanny R

Response from gretchen1810, General Manager at Best Western Forest InnResponded 18 October 2017

Thank you for the great review. We always appreciate you and your wife staying with us when you visit Franklin. Thanks again and we will see ya'll soon.

The owner and rest of the personnel are extremely friendly. The restaurant is awesome! The room itself was very nice with new carpet and furniture. I will stay again. Do not let the fact that it is a smaller hotel deter you.

Review collected in partnership with Best Western

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Staff was very friendly and room was clean. Exterior was clean. The breakfast bar is superior to any continental breakfast bar that I have ever ate at. The room we were in had mini kitchen with full sized stove and refrigerator. Would recommend this hotel...More

Review collected in partnership with Best Western

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Thank sabstark69

Response from gretchen1810, General Manager at Best Western Forest InnResponded 31 July 2017

Thank you for the great review. We are very happy that you were pleased with your stay. We hope to see you again soon.