Positives: Facilities are very clean, well kept. The staff is always helpful and solicitous.
Negatives: All communication is either by phone or mail>> no email?!? Sseriously, this is 2014. I lodged a formal complain after a small oops with my billing. Haven't heard a word. Living overseas, Mail typically takes 2-3 months to reach me and my local number won't reach me. It was a fluke that I got the message and my property wasn't seized and sold. The folks in Topsham I give an A, people in HQ, regional manager I give an F. I know nothing will come of this which is a shame because with a small tweak, I would happily endorse the business. Shame.

Staff

4.5

Cleanliness

4.0

Expectations

3.0

Satisfaction

3.0

Recommend

2.0

5.0 out of 5 stars

By Norman

Miami Beach, FL

September 24, 2014

It is a very clean and perfectly maintained storage facility, offering secure storage with easy access in a convenient location. The staff is friendly, knowledgeable, professional and always helpful. I am always greeted with a smile and any questions or concerns are answered. I would recommend Uncle Bob's in Topsham, Maine to anyone without hesitation!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Wendy

Orono, ME

September 24, 2014

Very professional, clean, organized...other storage facilities do not compare! I was very impressed with the website and the online tour was amazing.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Anonymous

Brunswick, ME

September 24, 2014

No Except Congratulations on operating a clean and efficent business and thank you for that?

Staff

4.2

Cleanliness

4.3

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Janice

Freeport, ME

August 26, 2014

A great place to do storage!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Cindy

Washington, PA

July 25, 2014

Previous customer

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Thomas

Alna, ME

July 25, 2014

I was finalizing the arrangements for my daughter and I expect her expectations were met. The young fellow with whom I dealt was very professional and helpful.

Staff

4.8

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sally Jeanne

Topsham, ME

July 24, 2014

I am extremely impressed by your facility and your employees. Every question was answered and you could tell they enjoyed their work. The entire place is immaculate, including the bathrooms. Well done!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Dave

Litchfield, ME

May 28, 2014

Need light sensors on more time..cut off way toosoon

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Dorothe

Brunswick, ME

April 19, 2014

Big improvement over other storage options in the area.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Linda

Pownal, ME

March 28, 2014

We've had storage units at this facility for 7 years and have never had a problem.
I wouldn't hesitate to recommend you to our friends.

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Elizabeth

Georgetown, ME

March 26, 2014

We have been storing with Access Storage in Topsham for three years. I hope that now it is Bob's storage that the high standard of service and cleanliness will not change. Your staff there are great, and everything is always easy. Please do not try to change anything under new management

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Anonymous

Portland, ME

March 26, 2014

It would be great to get a reminder about payment due just before the late charge rather than after the late charge. I know that it is my responsibility to pay on time but folks do get busy and it would be a great service to send a reminder to folks that payment is due BEFORE the late payment fee is applied.

Staff

4.5

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

54' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Topsham

When it's time to store your belongings out of the summer heat or winter cold, Uncle Bob's Self Storage can help. Choose from our selection storage units, including those with climate control to help keep your valuables warm in the winter and cool in the summer. We have a variety of boxes and packing supplies for sale, and our aisles can accommodate up to 54-foot tractor trailer rigs to help make the move easier. We are located minutes off I-295 at the Lewiston Road exit.

Serving the Communities of:

Birch Island, Brunswick, and Cundy's Harbor
04011, 04252, 04032

Have Questions? We can help!

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