If you do not have a telephone available to you, you can be notified by mail of changes in the status of the offender in your case. Please contact: Victim Assistance100 High St. NE Salem, OR 97301 (503) 588-5253

After locating the inmate in your case, choose option number two for registration.

Once you are registered , VINE will automatically call you when the inmate in your case has a change in custody status.

VINE will call you every 30 minutes for 24 hours or until you enter your 4-digit PIN code.

What is a PIN code?

Your 4-digit PIN code is used by the VINE service to confirm that you received the proper notification.

You should choose a PIN number that is easy to remember and also write it down.

When VINE calls, you will need to enter your PIN code at the end of the notification message.

Entering your correct PIN is the only way to stop additional notification calls.

Important VINE Facts

VINE will call you automatically when an inmate is released, transferred, or escapes. Do not be startled if you receive a call from VINE in the middle of the night.

All telephone registrations with the VINE hotline are anonymous. No one can access your telephone number or PIN code.

No one can change or cancel your registration

You may register more than one phone number. Use the same PIN code for each registration.

If you are not home when VINE calls with a notification, the service will leave a message and call back within two hours.

If you do not have an answering machine or message service, VINE cannot leave a message.

You may call VINE as often as you want from any location to check on an inmate's custody status.