Compare prices and check carefully for hidden extra charges. Be confident that the car hire company you choose is trustworthy and professional.

Check terms and conditions and ensure that you are covered appropriately by insurance. Clarify what is included and what is not in every offer.

Realize that some extra services may be provided at an additional charge/expense. If you require a child seat or booster seat be sure to tell the company your child’s age, as there may be differences in child seat policy from country to country.

Upon delivery of your car be sure to:

Check that the car is in good condition. If there are any visible dents, scratches or any other physical damage, be sure that they are all are noted on your contract and do not forget to check that there is a spare tire inside the car. Ask the company’s representative to explain how to operate any unfamiliar features of the car.

Exchange phone numbers with the car hire company’s representative to ensure the highest level of customer service. If needed ask the representative for directions to your destination as they will be glad to help. Please do not forget to take a road map which our company provides free of charge.

Ask the car hire representative about the type of fuel the car requires, whether it is unleaded gasoline or diesel. To avoid extra charges please ensure that your hired car is returned with the same amount of fuel with which it was received. Be sure that the level of the fuel is written down in the contract.

Confirm that the contract clearly states the location where you have agreed to drop off your rental car and the correct final date and time of your rental period.

Ask the representative what you have to do in case of an accident. Be sure that you have sufficiently understood the procedure.