FINAL FILING DATE: We are accepting applications until 5:00 P.M., on Monday, July 22, 2013

TENTATIVE TEST DATE: Oral Interview – August 13, 2013

SUPPLEMENTAL QUESTIONNAIRE
IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL APPLICATION. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION The Human Resources Department is accepting applications for the position of Senior IT Analyst in the Information & Technology Department. The normal work schedule will be Monday through Friday from 8:00 a.m. to 5:00 p.m. A flex schedule may be available.

DEFINITION To plan, organize and coordinate the implementation of an assigned information technology area such as development, internet, network, network security, systems administration, and telecommunications; to manage related operational data processing systems; and to perform a variety of professional and technical tasks related to assigned responsibilities.

DISTINGUISHING CHARACTERISTICS
The Senior Information Technology Analyst is the advanced journey level in the Information Technology Analyst class series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing the duties, and by the nature of the public contact made. Employees perform the most difficult and responsible types of duties assigned to classes within this series and provide technical and functional supervision over professional and technical personnel.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from an Information Technology Program Manager.

Exercises technical and functional supervision over assigned professional and technical personnel.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Plan, prioritize, and review the work of personnel assigned to an information technology function.

• Develop schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner.

• Participate in evaluating the activities of staff, recommending improvements and modifications.

• Provide and coordinate staff training; work with employees to correct deficiencies.

• Provide and/or ensure follow up on trouble calls/tickets; correspond with or meet customers as needed to understand and resolve concerns.

• Perform the most difficult and complex work related to assigned information technology area.

• Plan, organize and coordinate implementation of an assigned area of information technology systems implementation and maintenance.

• On a continuous basis, know and understand all aspects of the job. Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.

• On a continuous basis, sit at desk for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.

1. How do you balance employee demand for more flexibility with growing security constrains?

2. Please describe your experience with Network Security including a difficult network security incident you have worked on. Provide details about your role, the nature of the incident, and what you did to address it.

3. Please describe the most difficult business problem you have solved, how you contributed, and what the outcome was.

4. Please describe your experience developing/engineering a network design that you consider complex. Describe the requirements that made the design complex and the equipment type and brand you used to implement your solution.

5. Please describe your most recent experience as a technical lead, your responsibilities, and challenges you faced as a lead.

SELECTION PROCESS Applications will be screened to the most qualified candidates. Those candidates will be invited to an oral interview exam weighted 100%. Scores earned from the oral exam will establish the Employment List. Candidates within the top five ranked scores will be certified to the department for final consideration. Final appointment is contingent upon a check of past employment references, passing a City-paid pre-employment medical exam, a drug and alcohol screening test, and a fingerprint check.