Hi Everyone.
Please done bite, i am new around here and relatively new to the BES Scene.

I have been into BB for a few years, but only within the Past 12 month BES and BB Management were added to my job roll when our previous BES Admin departed the company rather unexpectedly.

So over the past 12 months i have don't my best to get to grips with BES from never having used it before; to doing day to day tasks within a medium sized business.

After a recent problem i have been in contact with Vodafone and they have informed me that out BES server is no longer supported as it is the older V4.0. (However they assisted with my issue)

Now i am usually a fan of if its not broke don't fix it.. However I feel for continued support we had best do the upgrade.
Now I have been quite lazy about this and Vodafone are going to preform the upgrade for us.
My initial question are.. Is there anything I should do to exchange before the upgrade (2003).. Also.. Where do i find my CAL number? It is a prerequisite in the Vodafone doc and i don't have a clue where to find it.