Staff Profiles

Mark

Mark has worked in the pest control field since 1998, across a range of organisations, including a local authority and Centre Parcs, national and smaller contractors.

Mark is a particularly affable character with an infectious laugh that represents his enthusiasm for his chosen profession of pest control. He has a depth of experience from 18 years in the business across most aspects of pest control.

He has a particular interest in wildlife management, holding the Deer Stalking Certificate levels 1 & 2 and is also a Certified Marksman.

Mark is a proficient trainer, and has delivered pest awareness training to many NHS staff over the years.

Mark’s take on his job:

Pest control has enabled me to travel all around this country and
the world from managing a team of pest control officers in Luton to
treating a Boeing 737 for cockroaches at a major UK airport, to catching
venomous snakes in residential areas of Sydney, Australia. I've been very
lucky to have had these opportunities and worked with some great people
from CEO's to caretakers. Whoever my clients are, they get looked after
and always come back to me for advice.

What clients think of Mark:

On a separate note, Mark has been here today and carried out a routine check inside the Cathedral. I like him a lot and I think he represents your business well.

Stephen Brooker
Birmingham Cathedral

I just wanted to say that I was really impressed with Mark who has been coming out to see us. He has a wealth of knowledge and has been so professional, helpful and friendly. It has been a pleasure dealing with him, and he is a real asset to your organisation.

Sam Preece
Greenscope Garden Nursery

May I just take the opportunity to pass on how impressed we have been at Shenley Fields with the support of your operative, Mark Bower, in his support to liberate our site from foxes and return the grounds to the safe occupation of the children? He was so supportive and helpful. I will unquestionably be recommending your services to other schools and colleagues as a consequence.

David Aldworth
Shenley Fields

Phil

Phil is the most recent member of the team.

He chose pest control as a second career having spent many years in construction
related industries.

Phil is incredibly practical which is a real bonus when solving pest
control problems and going that extra distance to undertake pest proofing works.

From Phil

I consider myself to be a people person; I enjoy problem
solving and helping people so working for Positive Environmental is very
rewarding. Outside of the job, I’m married with two children and I enjoy
walking my mad boxer dog in the countryside at the weekends, watching movies
and visiting the local for the odd pint or two!

What clients think of Phil:

I can’t thank your team and in particular Phil enough. We had been let down by other pest control companies but Phil solved the (rat) problem on the first visit and made sure the pest problem had been resolved over the following weeks.

Phil was reassuring at all times and his knowledge was second to none, I would recommend you to anyone experiencing pest control problems in the future.

Shaun Bagley
Hereford

Phil, the technician was great. Friendly, informative and very efficient – he knows his wasps! I would highly recommend them for this service.

Sophie Atkinson
Ludlow

Glen

Glen has over 25 years of pest control experience across a broad range of industries.
He has worked extensively in a Technical role for a major supermarket, in a local authority
team, and for a number of major contractors. Glen has advanced training and experience
in a number of specialist areas of pest control including bed bugs, cockroaches and pharaoh ants.

Comment from Glen:

The most important and enjoyable part of my job is using my experience not only with
positives staff but also my customers. Having creatures in your home is not only frightening
but sometimes overwhelming.

My job is not only to eradicate the problem but also put the customers mind at rest.
My job doesn't finish when I leave as I am always at the end of the phone for my customers.
Making them happy is what counts in my role and which is why I still thoroughly enjoy my job.

What clients think of Glen:

Glen was fantastic. He put my mind at rest and explained the whole procedure to me and
what preparation I needed to do before treatment started. I have been a gibbering, crying
wreck over these vile bed bugs and he has been very kind and considerate, even saying I could
ring him at any time with my worries. Excellent professional service – highly recommended.

Steve

Steve has worked in pest control since 2009, following an earlier career as an HGV driver.

Steve primarily delivers domestic pest control treatments in Worcestershire, though
has a wide breadth of experience, including bird control works.

Steve is not adverse to getting his hands dirty and will gladly undertake minor
building works to prevent rodent entry and to clear out filthy and verminous premises.

He also finds time to fit in his all-consuming parrot keeping and fishing activities.

As for the five ratings that you requested feedback on: I would rate ten out of ten in
all listed categories. Steve Green got the job done successfully (rat infestation in ceiling)
and was diligent in his follow-up return visits. I am grateful for the service which you
provided as a company and would happily recommend your good selves to another.

Luke Dark,
Redditch

I thank you very much for your service. Mr Green who came to the property was very
helpful and done a good job. None of us want rats. Thank you for your service.

Mrs Haden,
Redditch

Steven Green’s manner and advice was excellent, he was warm and friendly and
gave exceptional service (attending to a rat infestation in the attic). He is a
credit to your Company.

Barbara Marshall,
Bromsgrove

Olli

Olli is the youngest member of our team, though has now been working
for Positive Environmental for 5 years, albeit on a part time basis.

Olli is mostly engaged on larger environmental projects, such as unpleasant
clearance of bird contamination, abandoned houses, attic clearances, and bird control projects.

Qualified in July 2014, he also undertakes a wide range of pest control treatments.

Olli is currently renovating a house, is a keen countryman and spends too much time shooting.

We have called upon the services of Positive Environmental over the past two years
to help eradicate pest control, and so far the success rate has been 100%, even
when we experienced a particular problem in eradicating determined moles who were
particularly destructive. The work was carried out in a professional and courteous
manner (by Olli) and we would have no problems in requesting continued assistance
should the circumstances call for such.

Chris Towers,
Ledbury

Martin

Martin qualified as a pest control technician in 2007, joining us on a
part time basis in 2015, primarily undertaking pest treatments in domestic properties.

We found the service that you provided to be 100% in every way. Your man Martin
turned up on time, put our minds at rest (concerning the rat infestation in attic)
and carried out his job with total success! I can recommend the service you provided
100% and would like to add that you have a 'gem of an employee' as far as Martin is
concerned. Thank you.

Janet Buckingham,
Redditch

Carol

Carol is our Administrator and keeps the office running very efficiently and the Technicians in order. In her spare time Carol is a keen cyclist and walker and is a serial traveller on cruises.

Sue

Sue is our Marketer, spending many hours talking to clients about the benefits of Positive Environmental and our unique pest control services.