Sure you can post a case! As far as including an image just click on "click here to upload!" next to the "File" row. Upload the picture you want to include. Check the box "Embed picture in post". One big point to note is that the file must be 9,999 kb or less in size. If you have an image that needs to be included and needs to be greater than 9.999kb. Let us know and we'll try to help.