At Newcastle Wine School we believe in being open and up front with our customers, so with this in mind we have developed our Privacy Policy - a quick and simple summary explaining how we manage, share and look after your information.
This privacy policy sets out how Wine Friendly Ltd. (trading name Newcastle Wine School) uses and protects any information that you give us when you use this website.

What Information we collect about you and how it is used
When booking a wine tasting or wine course with us, we request your name, email address, delivery address, phone number (optional) and in the case of WSET courses, your date of birth. We collect this data to process your registrations for any courses or tastings and to deliver your purchased services to you as well as to send you information regarding the course or the tasting on which you are registered (or have registered interest in). In some cases, your booking requires us to post materials to you as well, such as in the case with gift vouchers and those WSET courses which require materials to be provided to students in advance of the course date.

When contacting us with regard to Corporate or Private Wine Tastings or Events via the web site we request your name, email address, phone number and company name (if applicable). This information is used to respond to your request for information on how we can potentially assist with your corporate or private event enquiry. If Newcastle Wine School is not best suited to assist with your request, we may provide these details to another Franchise Owner within the Local Wine School network who can better cater to the needs of your request and/or enquiry. We do not share this information outside the Local Wine School network. In some circumstances, the data may be stored in our internal support system for further action. This data is stored indefinitely for reference but you may request its deletion by contacting us as below.

How we collect your personal data
When you provide it to us directly, for example when you book onto one of our tastings or courses or subscribe to the Newcastle Wine School newsletter
When our systems collect information or personal data indirectly. Please see below for additional information around Cookies.

Sharing your personal data with third parties
For us to provide you with certain qualification courses, such as WSET courses, we must share some of your personal data with these approved organisational bodies to be able to provide you with your booked courses. We provide this information when required by these organisations in a way that is both secure and sensitive.

In order to fulfil our newsletter emails, we collect and store your: first name, last name, email address and company name (if given). We use a third-party provider to deliver our newsletter emails. We gather statistics around email opening and clicks using industry standard technologies.
We are also required to co-operate with regulators (like the Information Commissioners Office) and law enforcement agencies (like the police or the Serious Fraud Office). Although it does not happen often, regulators and law enforcement agencies can require use to share information with them as part of an investigation, and this may include your personal data.

Your Rights
You have a number of individual rights relating to the processing and storage of your personal data. They are as follows:

The right to be informed

The right of access

The right to rectification

The right to erasure

The right to restrict processing

The right to data portability

The right to object

Rights in relation to automated decision making and profiling

Further information can be found at the Information Commissioner’s Office website.

Withdrawal of consent, erasure, and information access
Please email info@newcastlewineschool.com or contact us at Wine Friendly Ltd. 14 Lassells Rigg, Prudhoe, NE42 5QT if you wish to do any of the following:

To withdraw your consent for activities for which you have previously consented

To request a copy of the information that we hold on you

To request the deletion of information that we hold on you

Cookies
Cookies are small text files that are placed on your computer by websites that you visit to identify you. They are widely used in order to make websites work, or work more efficiently, as well as to provide you with a faster, more efficient, and enhanced service.
We use Google Analytics cookies to collect information about how our visitors use our site. This software provides us with information regarding your engagement and usage of the website, but will not store, save or collect any personal information. We use this information to improve your experience. More information here: www.google.co.uk/intl/en/analytics/privacyoverview.html

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Changes to this privacy policy
This privacy policy is reviewed and updated periodically and was last updated on 28th May 2018.