Fairly flexible schedule Good feedback on your job performance. Great cafeteria to store and eat your food Good job for extra money Thorough paid training You can just come in, check in on computer, do your job and check out on computer

Cons

Low wages to start, minimum pay raise Not much flexibility if you are sick and need to stay out. They will fire you if you are out more than 3 sick days in a season. (Policy when I was there) Not a lot of room for advancement, especially if you are seasonal.

Advice to Management

Pay higher wages that will meet the $15.00/hour standard Don't punish employees for being out sick, the whole place turns into a hotbed of illness!

Great company atmosphere as far as the culture. Casual dress code you can just be your self. Promote from within.

Cons

You will stay seasonal for ever as they rarely open core positions for customer service agents. They will let you come seasonally for 10 years and still not give you an opprutunity to become a full time employee. That's definitely a joke.

Advice to Management

Your MAIN complaint is the budget but you make time and money for what you want how about showing that you recognize the loyalty of said employees.

Current Employee - Customer Service Supervisor/Trainer/Associate in San Diego, CA

Current Employee - Customer Service Supervisor/Trainer/Associate in San Diego, CA

I have been working at Provide Commerce part-time (More than a year)

Doesn't Recommend

Negative Outlook

No opinion of CEO

Doesn't Recommend

Negative Outlook

No opinion of CEO

Pros

Provide focuses on ensuring that all customers receive the best service in the industry and has a knack for hiring very fun, friendly, and outgoing people whom are a pleasure to work with.

Cons

Before the merger with FTD Companies, Inc. started in Jan., management actively made efforts to validate the appreciation of employees (Core and, more importantly, Seasonal). Since then, the company culture has deteriorated and many employees no longer feel valued with strong talent leaving the company for better paying opportunities.

Advice to Management

While ensuring that Customers are on the forefront is important, internally it's just as important the WOW culture once valued be reinvigorated in order for the company to continue to prosper.

I have been working at Provide Commerce full-time (More than 10 years)

Recommends

Negative Outlook

No opinion of CEO

Recommends

Negative Outlook

No opinion of CEO

Pros

Great benefits. PTO time is better than most. Good 401k and match. This is an e-commerce company that was built at the start of the Internet boom. It has survived because we invest in technology and people; We employ the latest technologies and hire the best of the best people to run it. We have grown from a small start-up company to a $1.2B behemoth. I feel fortunate to have worked here.

Cons

Recently acquired by FTD. Much of the top talent is bailing for other opportunities. One round of layoffs already. Expecting more. Future is questionable.

Advice to Management

Good workers are hard to come by. Pay less attention to the bottom line and more attention to the human component, the people that made it happen.

The company provides flexible schedule training so you can easily match your other schedules. Everyone is very friendly and willing to help you if you encounter special situations or problens with customers. Catering meals are available during busy holiday season.

Cons

I like everything there, but maybe the schedule team could arrange the break time better. This is a great seasonal job i had so far.

Advice to Management

Maybe should give seasonal employee one day off for sickness reason, because sometimes one day off is better than the employee go to work but mess up orders.