* All rates are charged in USD, unless otherwise noted. Calling rates are per minute rounded up to the nearest minute and data rates are per MB rounded up to the nearest MB.
Calls to Customer Service are free in major tourist destinations. For exact rates of calls to Customer Service and Voicemail, please refer to the rate finder.

Many smartphones automatically run applications in the background that will use data such as email, weather, social media, location services, etc. We recommend you purchase one of our data plans or disable background applications on your smartphone.

You can enable or disable a data connection to your SIM card. To enable data dial 313. To disable data dial 312.

Free Call, You will be connected to the Self service recharge menu. Have your credit card handy.

Customer Service

154

Charges Apply, See the Rates section for more details.

Toll-Free Calling On/Off

373/282

See Below, you will receive a message saying Toll-free calling is either enabled or disabled.

Auto Recharge On/Off

171/393

See Below, you will receive a message saying Auto Recharge is either enabled or disabled.

Call Forwarding On/Off

102+/103

To enable, dial 102+ followed by the country code and number you wish to forward to.For example 102+18582742686.

Voicemail
Voicemail is automatically enabled. An inbound caller will be directed to voicemail if the call is not answered within 30 seconds, if the phone is switched off or if there is no coverage. A text message will be sent to notify you of a new voicemail.

To change your greeting message, dial 732 from your phone and press the call, send or OK key (ignoring any messages on the screen).To disable voicemail, dial 866 from your phone and press the call, send or OK key (ignoring any messages on the screen).To enable voicemail, dial 869 from your phone and press the call, send or OK key (ignoring any messages on the screen).

Toll-free calling

Family and friends can call you for FREE from USA, Australia, Canada, France, Germany and UK. Share your +44 number with your family and friends along with the following two step process:

Dial the local toll-free number:

US & Canada: 1-866-305-6462

Australia: 1-800-261-038

France: 0805-101-177

Germany: 0800-000-6485

United Kingdom: 0800-376-5637

Enter the +44 global number when prompted.

If the phone is off, busy or outside of coverage, the call will be directed to voicemail.

Please note you will be charged a surcharge of 25c per minute to receive a call.

Auto-recharge
Auto-recharge automatically recharges your account when your balance falls below a set limit. The automatic recharge is instantaneous and you receive a text message when it occurs.

Enable or disable Auto-recharge at any time by signing into your account online or by calling Customer service. You can also change the minimum balance and the charge amount.

ekit offers communication products and services for travellers including international mobile phones and SIM cards, phonecard, PC to phone calling, Travel tools and blog and 24/7 Customer support in seven languages.

ekit is the sole service provider and Contiki shall be relieved of any liabilities and obligations in any terms of loss of any services that are listed on collateral. Please view ekit's Terms of Use or speak to 24/7 Customer service.