Product Returns

At RS we want you to be entirely happy and satisfied with everything you buy from us. That's why we offer our returns guarantee.

If you're unhappy with your purchase for any reason, you can return it to us, in its original condition and packaging, within 30 days* of the invoice date and we'll replace it or credit your account.

What do I need to do?

Log in

Go to my account

Select the relevant order from your order history

Choose the product you wish to return from the list by clicking the ‘Return a product’ button.

Where do I send the items I want to return?

Please make sure the items are replaced in their original packaging and then packed securely and clearly labelled.

For terms and conditions, please see Section 12 'Cancellations and Returns' in our conditions of sale. It is your responsibility to make sure the items are securely packaged, labelled and transported in accordance with all applicable laws and regulations (including those relating to the transport of hazardous materials).