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Solutions for Intelligent Automation

Boost business value with smart solutions

Delivering the Promise of Automation

NTT DATA helps you transform your business with automation solutions that ensure sustained value and deliver continuous business outcomes. We combine our deep business, technology and industry expertise with automation solutions enabling humans, autonomics and virtual agents to collaborate and ensure enterprise innovation and growth. Our automation ecosystem is secure from design through to delivery and combines in-depth process expertise with proprietary machine learning and cognitive intelligence systems to set you up for success.

A strong culture of innovation drives all our efforts. We have over 40 years of technology research and development and deep investments in autonomics, business intelligence and data analytics, machine learning, robotic process automation, virtual and cognitive agents. Our automation solutions combine unique methodologies, intellectual property, tools, and industry partnerships to simplify your operations, improve your efficiency and reduce costs across your IT and business ecosystem.

Clear the Customer Service Hurdle

Four of the top five challenges when implementing automation are related to leadership and change management. Is your enterprise up to the task? Our recent research may surprise you.

READ OUR POINT OF VIEW PAPER

Intelligent Automation in IT Infrastructure

Automating your IT infrastructure can deliver better customer outcomes faster and at a lower cost. But how can your organisation take advantage of everything digital has to offer, while at the same time tackling potential threats? Here’s what you need to know.

Kris Fitzgerald discusses automation and technology within the workplace in this Business Reporter interview.

“Automation is not about replacing man with machine or human agent with robot. It is about supporting human abilities and ingenuity. Automation enables people to do what they’re best at: create and innovate.”

NTT DATA Services has deployed 2,500+ bots that collaborate with more than 15,000 professionals to provide RPA services to our global clients.

Succeed with Automation

Solutions for Intelligent Automation is a collaborative ecosystem where bots, people and virtual agents are empowered to play the part to which they are best suited. The ecosystem incorporates capabilities across our business and technology landscape.

Each enterprise is unique. As is each automation story. We can help you draft you own success story with our end-to-end capabilities and an ecosystem that is secure from design through to delivery.

Tanvir KhanPresident, BPO Services, NTT DATA Services

“Automation is not about technology alone. It’s an entire shift in the mindset of an organisation, and how it operates and delivers services. Automation-driven operations is a new discipline altogether.”