Frequently Asked Questions

What type of files do you accept?jpg, pdf, eps, and flattened psd.

What is a bleed?A bleed is the area in which your artwork is cropped so that we can insure your color goes to the edge. We require an 1/8″ inch bleed on all products. For example, if you are doing a 4×6 card your new document size would be 4.25×6.25. Remember this extra space is for images or backgrounds only not any text – it will be cut off. If you are unsure that your file is correct please go to the template section and download the correct file.

What is Aqueous Gloss?Aqueous gloss is a coating that protects the ink and allows the ink to dry faster.

What is UV Gloss?UV gloss is a glossy coating that gives your finished product a polished look. Not available on all products.

Do you Guarantee Color?Yes, if you have a previous sample we can color match your job for a small fee.