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Training Course
Syllabus:

Stepping Up to Leadership: A Course for
Administrative Professionals is available for OnSite Training ONLY

You are asked to take on the challenge of
leadership. This seminar focuses on leadership for administrative professionals
who want the right skills for success!

Form and lead administrative teams, cross-train
administrative professionals, supervise staff members and make decisions that
impact the bottom line.

Taking this course on leadership for administrative professionals affords you
the opportunity to better deal with setting work expectations, influencing and
motivating people to perform well and providing feedback and coaching.

How You Will Benefit

• Acquire
the confidence and self-esteem to help you step up to an administrative
leadership role

• Understand leadership behaviors

• Develop
strategies to influence and motivate up, down and across the organization

• Learn
to set expectations and provide feedback and coaching whether you directly or
indirectly supervise people

•
Identify and apply emotional intelligence behaviors in the workplace

What You Will Cover

• Stepping up to the leadership challenge: leadership behaviors and styles

• Thinking strategically about your role and your organization

• Creating partnerships that get you the information and resources you need

• Leading teams and individuals without direct authority

• Emotional Intelligence (EI): assessing and
developing skills

• Career development strategies: creating your own
personal development plan

Extended Seminar Outline for Stepping Up to Leadership: A Course for
Administrative Professionals

Learning Objectives

Acquire the Confidence and Self-Esteem You
Need to Step Up to an Administrative Leadership Role