Geeks on the Way Recognized for CRM Implementation & User Adoption Program of the Year
LAS VEGAS--Geeks on the Way was named the winner of the CRM Implementation & User Adoption Program category in … [Read more...]

CRM in the Eye of Adversary Economic Climate
In the current global economic recession, the market strategy of choice is customer retention, and customer service is a core ingredient in this … [Read more...]

If you don't think social media and IM or on-line chat isn't important, think again. Read this press release from RightNow On Demand CRM. With the recession is full swing, you need to capture every … [Read more...]

The Recession is producing a cut-throat approach to sales.
In the past, SaaS companies used to go after customers using a traditional hosted or shrink-wrapped software.
Now SaaS is going after … [Read more...]

28th generation release allows companies to more effectively grow their business without growing capital expense or headcount
The Service Cloud transforms the quality and lowers the cost of service … [Read more...]

FrontRange Launches HEAT® Service & Support™ 9.0 to Help Organizations Increase IT Effectiveness in Challenging Economic Times
PLEASANTON, Calif. - FrontRange Solutions, a leading developer of IT … [Read more...]

Runaway success of company's SaaS WMS and financial growth spur expansion into new San Francisco headquarters
SAN FRANCISCO -- 2008 marked a major milestone for SmartTurn as the leading On-Demand … [Read more...]

Salesforce.com releases Service Cloud, the next-generation solution for customer service
Salesforce.com rolled out its next-generation solution for customer service. The Service Cloud is built on … [Read more...]