NSW Government

"Digitising forms and processes electronically to support organisation shift to mobility and better reporting standards"

Robert Brown

NSW Government

Overview

Seers assisted a major transport agency in NSW Government to digitise a number of paper and excel forms. A NSW State Government Agency had identified a number of improvements to streamline organisation wide processes. They had recently rolled out iPads to all staff with the ambition to enable electronic forms, decision making and analytics / reporting. This was going to require information being aggregated from a number of existing business systems.

Client Needs

Our Solution

Client Benefits & Outcome

Seers group worked with the agency to deliver a digital solution utilising SAP, Holocentric, SharePoint, HTML5 and Angular JS. As a result we delivered the agency a digital experience that:

Provided users with a highly effective mobile platform.

Electronic Forms to capture input for users using iPads

Workflow process to govern the flow of information capture and provide alerts and email notifications, and as a consequence streamline a paper based process.

Dashboards and Reporting made accessible on iPads

Exceed compliance requirements.

Central repository for all forms and information captured.

Reduction in compliance risk through improved governance of content.

Increased productivity for staff responsible for the creation and management of knowledge.

Shift to a process-driven organisation to create a more agile and flexible environment with no loss in regulatory performance.