About the Seller

Seller Description

National Artcraft has been in business since 1949, making our company one of the most continuously reliable suppliers in our range of products which includes component parts, kits and supplies for the craft, hobby, art and pottery fields. We manufacture, import and distribute these products worldwide and stand behind every product we offer. Operating from a large office and warehouse complex in Northeast Ohio, our convenient location and efficient staff offer quick and reliable service as we have done in the many decades serving the creative individual.

Marketplace Guarantee Claim

Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...
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Returns Policy

Returns accepted within 45 days of order shipment. If the return is the result of a manufacturers defect or National Artcraft error, 100% credit including shipping will be refunded to customer. If requested, a replacement of the returned item can be sent. All credits are issued through Rakuten.com ...read more

Shipping Info

When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:

Standard Shipping: 3 to 9 business daysExpedited Shipping: 2 to 6 business days

If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more

This dealer goes out of his way for customers. In spite of a lost item by the US Post office, they sent me a replacement telling me to keep the first one if it ever shows up. It was also a great price so what else can I say.