Course Title: Ensure a Safe Workplace

Part A: Course Overview

Program:
C5193

Course Title:
Ensure a Safe Workplace

Portfolio:
DSC

Nominal Hours:
60.0

Regardless of the mode of delivery, represent a guide to the
relative teaching time and student effort required to
successfully achieve a particular competency/module. This may
include not only scheduled classes or workplace visits but also
the amount of effort required to undertake, evaluate and
complete all assessment requirements, including any
non-classroom activities.

This unit specifies the outcomes required by frontline managers to facilitate all aspects of team work within the organisation. It involves taking a leadership role in the development of team plans, leading and facilitating team work and actively engaging with the management of the organisation.

Pre-requisite Courses and Assumed Knowledge and Capabilities

NONE

National Competency Codes and Titles

National Element Code & Title:

BSBMGT505A Ensure a safe workplace

Elements:

1. Establish team performance plan

2. Develop and facilitate team cohesion

3. Facilitate team work

4. Liaise with stakeholders

Learning Outcomes

1.1 Team members are consulted to establish team purpose, roles, responsibilities and accountabilities in accordance with organisational goals, plans and objectives 1.2 Performance plans are developed in consultation with team members, to establish expected outcomes, outputs, key performance indicators and goals for work team 1.3 Team members are supported in meeting expected performance outcomes

2.1 Strategies are developed to ensure team members have input into planning, decision making and operational aspects of work team 2.2 Policies and procedures are developed to ensure team members take responsibility for own work and assist others to undertake required roles and responsibilities 2.3 Feedback is provided to team members to encourage, value and reward individual and team efforts and contributions 2.4 Processes are developed to ensure that issues, concerns and problems identified by team members are recognised and addressed

3.1 Team members and individuals are encouraged to participate in and take responsibility for team activities, including communication processes 3.2 The team is supported in identifying and resolving work performance problems 3.3 Own contribution to work team serves as a role model for others and enhances the organisation’s image to all stakeholders

4.1 Open communication processes with all stakeholders are established and maintained 4.2 Information from line manager/management is communicated to the team 4.3 Unresolved issues, concerns and problems raised by team members are communicated to, and followed up with, line manager/management and other relevant stakeholders 4.4 Unresolved issues, concerns and problems raised by internal or external stakeholders are evaluated, and necessary corrective action taken

Overview of Assessment

Products that could be used as evidence include:

• documentation produced in ensuring team effectiveness, such as: • reports • minutes or records of meetings • work journals or diaries • learning and development plans developed with team members • records of actions taken to address issues raised by team members • Processes that could be used as evidence include: • how communication process was managed and implemented to ensure that consultation takes place • how team members were supported and encouraged to meet expected outcomes • strategies to develop and facilitate team cohesion • how performance plans were developed • how team members were guided and supported in performing their role, including induction process for new team members • how performance management system was implemented within work team • how problems and issues within the work team have been addressed • how input and advice was provided to management in relation to human resource management of the work team • how own people management processes were reviewed and evaluated, and improvements identified, reported and acted upon