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Find and Clean Malware Knowledgebase

We've developed scripts which help us to find and clean malwares infections, backdoors and other infections. Our security engineer uses unique methods to find malwares and other hidden contents or infections. Our engineers use combination of automatic methodology and manual methodology.
For the precautions, we take backup of file that we touched for scanning or malware removal purposes. Once we complete cleaning process, we remove our tools and script from your application and leave your website in working condition.

4) When we find any infection in your application, we ask for permission to start clean up

5) Start cleanup process

6) Reports

What if I don't FTP or SSH Access ?

We'll try best to remove malware infection or other infections. However, in this case we don't give assurance .

Do you take any backups ?

Yes we take backup of all files for temporary purposes. By taking backup, we ensure about your data.

Do you recover replaced or deleted files ?

By looking into existing backup, we can recover replaced or deleted file. If you don't have any backups, then their less possibility to recover files.

Do you store passwords ?

No, once we completed cleanup process, we recommend client to change all passwords

You delete or remove or modify any files on server ?

We only remove infections, backdoor from server. We don't touch any files.

Do you delete or remove or modify any files on server ?

We only remove infections, backdoor from server. We don't touch any files.

When you get start with removing blacklisting

This is final process of the find and clean malware service. If your website is hacked or infected with malwares, etc. Internet Security start puting warninig flags on your website, informing others that your website can harm, whoever visiting website.
Internet security companie's flag can harm your online reputation, which can leads to lose your customers traffic on your website or application.

We contact to following internet security companies / searching, to talk about blacklisting.

Google Safe Browsing

Norton Safe Web

ESET

Yandex

McAfee

Phish Tank

Opera

This process takes some times, however we promise you to complete it in 6 hrs after finishing cleanup process. If the black-listing process doesn't finishes in 6hrs, we recommend client to wait for next 24hrs.