Credit One Bank® Platinum Visa® for Rebuilding Credit Review

The Credit One Bank® Platinum Visa® for Rebuilding Credit is one of the best options for a very particular type of person: someone with bad credit who needs what amounts to an emergency loan. If, for example, you need credit to cover the cost of vehicle repairs or unexpected medical expenses that you can’t afford in cash, then paying up to $75 in first-year fees for a $300 initial credit line might actually be the most attractive offer you’re going to get. The ability to earn cash back rewards sure doesn’t hurt, either.

With that being said, if you don’t absolutely need emergency spending power, you’re better off placing a refundable deposit on a secured credit card. You’ll get the money back when you close your account, assuming you’ve paid your bill in full, and you should be able to find an offer with no annual fee. Plus, secured cards are just as good for credit building as unsecured cards.

Good way to get an emergency loan with bad credit. Getting an unsecured credit line can be quite expensive when you have bad credit. But that’s less true for the Credit One Visa. There’s no one-time fee for application processing and no monthly fee. And your first-year annual fee will be at most $75 (up to $99 every subsequent year), depending on your creditworthiness. Given that new cardholders begin with a $300 credit line, you’ll essentially be paying as much as $75 for as little as $225 in immediate spending power with the Credit One Bank Card. After all, the first annual fee is assessed when you open your account, thereby reducing the spending power at your disposal.

Secured credit cards are much cheaper. If you don’t absolutely need an emergency loan or $225 to $300 in spending power isn’t enough for your needs, you’re better off focusing on improving your credit at the lowest possible cost. That means getting a secured card instead of an unsecured offer such as the Credit One Card. Secured credit cards require a refundable security deposit, the amount of which acts as your spending limit. This reduces both your costs and the issuer’s risk. There are a number of secured cards with no annual fee, and opening one will help you improve your credit score to the point where you can qualify for a decent unsecured card.

The APR varies widely based on creditworthiness. Your rate could be well above 20% with the Credit One Bank Credit Card, especially if you have damaged credit. But if you have damaged credit, you’ll probably be assigned a rate toward the high end of the range. As a result, you should try to pay for your charges as quickly as possible. WalletHub’s credit card payoff calculator will help you make the best plan for your situation.

Credit-line increases aren’t guaranteed. Credit One Bank says it will consider cardholders for higher credit limits based on their “overall credit performance.” They don’t elaborate about what you need to do or when you can expect a higher limit. Most cards require at least five consecutive months of on-time payments before considering an increase, but you still shouldn’t get your hopes up.

Rewards aren’t that helpful. The roughly 1% cash back that you will earn on purchases pales in comparison to the rate at which you’ll have to pay interest. And if you really want rewards, you can do better with a secured card.

It depends on the type of card you wish to get, the company that issues it, and your overall credit standing. Most secured credit cards require a refundable security deposit of at least $200 that will serve as your credit line. So for example, if you place a $300 deposit, your credit limit will also be $300. With an unsecured credit card for bad credit, like the Credit One Bank Credit Card, the credit line that you will ultimately get approved for is hard to predict. Credit One will make that determination based on your income, debts, and the exact nature of your credit history.

Your account is automatically considered for a higher credit limit based on your credit score and payment history with Credit One Bank. But you can also simply request an increase yourself. To do so, sign into your online account at https://www.creditonebank.com and select “Settings” from the site menu. Then press the “Credit Line Increase” button and follow the steps from there. Just bear in mind that you are unlikely to get approved if you haven’t consistently paid your monthly bills on time. Requesting a higher limit can also trigger a hard inquiry into your credit history, which temporarily hurts your credit score. You can learn more about requesting a credit-limit increase here: http://wallethub.com/edu/how-to-increase-credit-limit/25857/. Please let us know if you have any other questions.

It usually takes about 10 business days to get a new credit card once you’ve been approved. Make sure to activate your card quickly after you receive it, as Credit One may automatically close your account for security reasons if the card is not activated within 14 days of being received.

The easiest way to regain spending power is to pay off some of your balance. If you just got approved for a $400 limit, that would have left you with $325 in available credit considering the card's $75 initial fee. If you then made $325 in purchases, bringing your available credit to zero, you would need to make a $300 bill payment in order to regain $300 in spending power.
It's also important to note that while some credit cards enable you to pay a fee in order to to obtain a higher overall credit limit, this Credit One Visa is not among them. Cardholders are eligible for credit line increases based on performance (e.g. paying bills on time), but you'll likely need to prove yourself for at least six months before this comes into play.

Yes and No. You should be able to use your card basically everywhere that takes plastic, with the exception of automated payment machines, such as the kiosks in train stations and self-serve gas pumps, which only accept chip-and-pin cards. The fact that this card uses chip and signature security is not the main reason why you should question bringing it abroad, however. It charges a 3% foreign transaction fee on any purchase that is processed outside of the United States, which could significantly inflate the cost of your trip.
You should still make sure to have a credit card when traveling, though, both for security and because credit cards charge far lower exchange rates than you'd get when exchanging actual U.S. dollars for Euros at a bank or airport kiosk. None of Capital One's credit cards have foreign transaction fees, for example, which means the Capital One Secured MasterCard ( https://wallethub.com/d/capital-one-secured-credit-card-383c/ ) and the Capital One Platinum Card ( https://wallethub.com/d/capital-one-platinum-83c/ ) could be options.
Let us know if you have any other questions, and have a great time!

No, this card does not have a monthly fee. The annual fee (if applicable) will be billed to your account when it’s opened and will reduce the amount of your initial available credit. Furthermore, you won’t have to pay any interest if you pay your balance in full each month.
Please let us know if you have any other questions. Best of luck!

While Credit One may from time to time approve a transaction that causes your balance to exceed your credit line, it is unlikely to do so with any consistency. Some credit cards allow you to actively opt-in for the ability to outspend your credit line, but “bad credit” credit cards typically aren’t among them. However, it’s important to note that you cannot be charged an over-limit fee if you have not opted-in.

Unfortunately, the issuer does not disclose this information, so there is no way to know for sure. Plus, a lot depends on the nature of your initial performance with the card as well as market conditions. With that being said, it’s unlikely that your first credit-limit increase will be at all sizeable, so you shouldn’t expect a bump of much more than $50-$100. Sorry we couldn’t be of more help.

This card is intended for people with bad credit, which means anyone with a score in the 300 - 639 range has a good chance of getting approved. But with that being said, approval isn’t as guaranteed as it would be with a secured credit card. What’s more, your credit score isn’t the only factor that lenders consider, as your income and existing debt obligations will also be evaluated.
If you’re interested in tracking your credit-improvement progress, you can get free credit scores updated on a daily basis on WalletHub: https://wallethub.com/free-credit-score/.

Yes, you should be able to use your card basically everywhere that takes plastic, with the exception of automated payment machines, such as the kiosks in train stations and self-serve gas pumps, which only accept chip-and-pin cards. However, it charges a 3% foreign transaction fee on any purchase that is processed outside of the United States.

3.3 out of 5

I would give this card "5" Stars. It very simple and straightforward. The website is user friendly. I like the various credit card choices. Credit One reports to all "3" credit bureaus instantly. I received a CLI after 30 days.

Since getting their card my score has increased by at least 40 pts. I started off with a limit of 300.00 and after 6 months of monthly card use I was given a credit increase of 200.00. Now I\'m currently waiting on their platinum MasterCard with a beginning limit of 800.00.

I have been fortunate to not have some of the issues that other reviews have reflected. I do agree with the horrible customer service, and inconsistency of the representatives. I was told after 7 months of never being late and actually paying the account to a zero balance that I would have a CLI credit line increase in 72 hours. % days later I went into my account to see and nothing was there. When I called in the rep gave me another bs story and told me to wait 48 hours. Needless to say the reps are not trained and I am sure they're working from a call center overseas. Lying to your customers will always keep them coming back, (Sarcasm). If you can avoid this card and obtain a Capital One card, you should do so. I opened both accounts at the same time and Cap One has already given me 2 CLI's. Credit One is horrible, please avoid at all costs.…read more

They started billing me bills before I even active this card. I didn’t active this card but somehow I need to pay maintenance fee ? When I called they said I agreed to their terms when I applied a card really ? I didn’t have to sign anything neither was I explained anything yet I agreed to that ? From my understanding if I don’t active a card then I wouldn’t be able to use it therefor I won’t be billed. People don’t be careless like me. Apply your credit card with big banks.…read more

Please be aware of this Credit Card issuer and read your fine print! This is not Capital One, or an affiliate of any reputable bank. (Please do your research on this company and the terms)

Let me explain why this is not a solid choice for anyone, even if you have little, no or bad credit:

1.) This bank appears to be using a logo that mimics that of Capital One. Capital One is not affiliated with this bank, and I'm not sure how Credit One Bank has not been sued on the grounds of copyright. Either way, be warned of this scammy tactic!2.) You will be paying interest in a very secretive and un-ethical manner: -When a charge posts to your account, that is day 1. Day 1 is when intereres begins to accrue.-Any ethical bank will charge you inters test if you have not paid your balance in full from the previous month's statement. -This little devil of a clause can be found in the fine print. Get out your magnifying glass! :-P3.) Credit One Bank feeds on the bottom-of-the-market credit qualifiers who are not aware of credit terms or; have lost their chance with other banks.-A better option would be a secured credit card with a nice $500-$2500 limit.-Discover, and other banks, offer fee free secured cards and even offer you 5% cash back! (Do Some Research, Please!)4.) The fees will sneak up on you and cause your credit to either go down to worse from bad, or you will realize that you're spending a ton on interest and that yearly fee.-This renders he rewards useless. Don't use this card! -Try Capital One's Quicksilver One to earn a flat 1.5% and a $35 / year fee. If used heavily enough, the rewards greatly negate the yearly fee. (Quickly too!)…read more

My credit was shattered (my fault). Filed for bankruptcy in 1996. 10 years later cant get a card. No big deal , i\'m not worried about credit, I dont need it. Trying to put my mistakes behind after 10 years. 2006 bankruptcy over. Credit offers galore. applied for a few cards ,got it. $ 2000---$3000 ---$1500 and more. Same mistakes (yes I have a problem) dont ask.collection agencies after my a-&*. Credit score shattered again. Can\'t file for bankruptcy again. Now I desperately need good credit . Applied for a few more cards. denied. Credit shatterd more. The more I applied the more my credit getting worse. We all know the threats and what these credit cards can do to us? Garnish wages , 1099 c (IRS) etc.( and they can do it). I started paying off these agencies and cards (seriously). scores went up.

Crditone took the risk and send me an offer. (finally I have an offer in my box.) All fees are up front. Whatever it is , they are up front. Got a $ 500 limit . Score went up again.

No problem at all. Apps are awesome, easy to use.

Up front fee$75

Credit line $425, I used some credit. Balance $ 275

Made a payment Regular? 7 days to post. express? $ 10 fee will post next day. again they are up front.

I choose regular paid $100. My balance showed the next day $$125 and as paid.So it will take 7 days for the 100 to show up. Big deal.

What is the complain here? It\'s our bad habits that brought us to this site . Creditone took the risk to send us their offers or card. It\'s a choice if you want to accept it or not. My score jumped again.

We all learn from our mistakes, and dont want to repeat. I will respect their $ 500 limit and pay on time and keep a low balance .Thank you credit one for given me an oppurtinity.

I do save a lot$$$$. By speaking directly to all the creditors I owed , made some great deals. Some accept a settlement for half , some deletion , some stayed but showed as paid in full .We have to accept our faults and call and make arrangements, it works. But you need to pay your debts.

I had this card for over 8 years with zero problems. Then one day I was checking the account on line and noticed that a payment for the entire balance of $1650 was scheduled in 2 days. I had to go to my bank and pay a stop payment fee of $20, because CreditOne rep told me they could not stop the payment. On their site you cannot change or stop a payment once it is put into the system. I did not schedule the payment, my checking account balance was $250 and I had made a $200 payment for that month and no payment was due. The bank said someone in my house had to of set up the payment, what a bunch of crap. I paid the account off and closed the account the next month.…read more

I’ve only had this card for a little over a month so obviously this may change, but so far everything has been great. There is a $75 annual fee that is charged to the card when you get it, so just be prepared to pay that as soon as you get the card to avoid interest or showing a higher balance than you’d like. I used this card a few times for things like gas then paid it in full immediately afterward so the balance stayed at $0, and have had no issues. I got my first statement a few days ago (no interest, no weird fees, etc like other people claim) as well as a $150 Credit line increase at no charge to me.

I have dealt with customer service once to ask a question about the app and had no issues.

Just remember, this card is to rebuild bad credit, so don’t buy anything you don’t have the cash for, and don’t carry a balance. The APR is high because this is a “last resort” card for high risk people, so if you don’t want to pay the high interest then don’t carry a balance.

When I first got the card, my score was almost 560 and it has already gone up to 587. Be responsible and this card will help rebuild your credit :)…read more

PISSED TO THE MAX!!!I really rate yall a ZERO! I've been having my card for a year. Off top I was hit with the annual fee.. ok cool, paid it.Then I was charged a late fee because I didnt pay .39cents. ARE YOU KIDDING ME!!! Im getting charged $36-39 over .39cents....RIPOFF.(fast forwarding) So, yesterday I paid 350.00 to bring my account current but before I paid it, I asked the rep will my card be reopened (was closed due to hard times) he said yes, just call back the day after funds clear and we can reopen the card. Cool! Called back and rep said account doesnt qualify for reopening. WTF!! I paid 350 bc I was told it could be now yall telling me something different. I wouldnt have paid that much if I knew the account couldnt be reopened. Now they keep calling me since I sounded off on three of they reps. Credit One Bank needs to do better with standing by their word. Its not cool at all. Paid remaining full balance and cut up card. Never again will I fool with them.…read more

One of the first companies to give me an unsecured credit line. After about a month or so, they gave me a $150 increase. I\'ve had a couple of little issues with them, but nothing serious. It\'s definitely building my credit.

I am trying to restore my credit so accepted an offer for this card, which charges very high interest, with the plan of paying it off each month and not incurring any interest charges. The first month I pay the balance in full, and then see that I have been charged interest. I figure it\'s an issue of timing, so I call and ask on what date the balance needs to be zero to avoid incurring interest. The rep gives me a date and credits me back the interest; so far so good. The second month I make sure that the balance is zero on the designated date, and guess what? I\'m charged interest again. I call again, and this time the rep tells me that there is no way to avoid paying interest even if I pay off the card each month. They charge interest on your \"average daily balance,\" with no grace period. The rep\'s helpful solution: if I don\'t want to see interest charges show up after I\'ve paid the bill, call them first and they\'ll tell me how much interest to add onto my payment. Um, can you say \"completely missed the point\"?? I get that I can expect to pay high interest rates if a balance rolls over from month to month because of my credit rating, but to screw over the folks who can least afford it by employing practices that I\'ve never encountered before even with cards targeted to people with bad credit, is despicable. If you pay off your balance, you shouldn\'t have to pay interest. The credit card makes money from the vendors who accept the card. Consumers who pay off their balance each month should be rewarded, not taken advantage of.…read more

Credit ones a joke filled out for application last years approved, Then they needed me to send ID SS and Proof of Address send it all in with priority mail, they receive it application once again says approved. 2 days later they need my Birth Cerf, all this for a 300 limit lol I told em to shove it I don’t want their card. Never received a card or anything from them. Now They say I have a closed account with a Balance owed wtf are you kidding me? Idk how to take care of this now…read more

Credit ones a joke filled out for application last years approved, Then they needed me to send ID SS and Proof of Address send it all in with priority mail, they receive it application once again says approved. 2 days later they need my Birth Cerf, all this for a 300 limit lol I told em to shove it I don’t want their card. Never received a card or anything from them. (THE SAME THING IS HAPPENING TO ME NOW I UNDERSTAND, BUT THEY ARE TELLING ME THERE A SUSPICIOUS FRAUD ALERT ON MY CARD AIN'T THAT A JOKE?…read more

I have been reading all these negative reviews. I my self have never had any issues. Most complaints are from people who dont read their disclaimers. Come on nothing is hidden they disclose everything ,is up to you to accept the terms . They dont put a gun to your head and force anything that u have to do. This card is what it is to help . Dont be acting like you have perfect credit when you dont . The price you pay is what you get because you deserve it . Credit one gives everyone a hand and we all have the option to accept or decline . Stop been babies suck it up . If you messed up your own credit its your own fault. Thet have great customer service and are very respectful when you give them the same courtesy. My score has gone up frtom 485 to 695 in a year . No complaints here just pay your damm bills . Stop crying .…read more

I agree...got this card last year... I have used it several times and pay off the balance in 3-4 months and repeated. They have raised my credit limit 3 times in the last year and a half and my credit score has gone from a 470 to a 689. The trick it your credit limit ratio. Which is your available total credit of all your credit cards minus what you owe. High limits and low balances along with activity keep your score high... Keep it up... I will race you to 800.…read more

They were the first company to give me a credit card when I started rebuilding my credit and I just got an automatic credit line increase without having to ask at about 6-7 months. I now have brought my score up almost 100 points and won't close this card because it's my oldest credit card. I have got several other cards now with much higher limits but am happy they were the first to give me a chance. I haven't had any trouble with making payments very easy on their mobile app so it's easy to get them in with plenty of time before due date.…read more

This card has no grace period. If you have just received a discharge from a bankruptcy, you will probably know that this means that interest starts accruing \'the moment\' you make a purchase, not after you do not pay off your bill completely each month. This is a horrible way to start rebuilding credit. One of the key practices for those of us rebuilding credit is use it properly, one primary way is to use credit cards as charge cards, i.e., pay them off every month. The credit company\'s make plenty off of the vendors you buy from, charging interest without a grace period is greedy very unhelpful to those of us getting back on our feet after a BK. I suggest avoiding this company.…read more

The worst credit card ever, no good English speaker, complicated answers, cheating on the annual fee, the wrong way to get customers....awful!!! I just throughout the card... The worst credit card ever I had!

I had this card less than a year to help build my credit after my divorce. I called today to pay it off and close the account since I\'m now getting better offers. The representative explained that I would owe an additional payoff amount. When I asked why the discrepancy and asked to speak with a supervisor, he curtly told me that was the amount I needed to pay because the interest keeps adding to the account every day. Well, DUH!!! But I countered how could I be charged additional days when I am paying the balance today and closing the account today. I was so frustrated after going back and forth with him that I gave in. I also had to pay an additional $9.95 fee to expedite the payment so that it posts today. WHAT. A. RIPPOFF. I have also closed a couple of other credit card accounts in the last few days and those companies kindly removed an annual fee that was recently charged and/or removed other fees to assist me in closing those accounts. I also never had to pay an additional fee to have my payment post the same day. I recommend other banks to build your credit, such as First Premier Bank, Continental Finance, or First National Credit Card. Stay away from this company!!!…read more

Rip off! They are as low as can be do not apply trust me. I now have to fix the mess I now find myself in because of them. They will even charge you for a credit increase to be billed to your card yup find a legitimate credit card company to build your credit up.

`I got this card May 2017 six months after my chapter 7 discharged. My initial CL was $500 7 month later they increased it to $700. In November 2018, I’m believing to be able to purchase a home. My score now is 683, 682and 678. Oh and when I got the card I think It was 606, 582, 550. The reason I filed bankruptcy was due to a job loss and just life. Sometimes things just happen that is beyond our control. However, I’m thankful for this card, monthly I pay the balance down If I use it. I do understand the purpose of this card was to just build my credit. Once I get my house I will more than likely close the account. If you are trying to build your credit I would recommend doing the prequalification sites for cards that don’t pull your credit. That’s my story be blessed all. Oh I almost forgot I have a Merrick Bank Card and I love it. Try them,,,,,,,…read more

I like having the opportunity to rebuild my credit...many people believe this is owed to them, however I am of the belief that its a privilege to be given a 2nd chance. The cost is really only the cost of the annual fee if in fact I'm really working on rebuilding because essentially there is no interest fees by paying the bill by the due date. I've not yet been given an increase in my credit limit but figure it will come sooner than later.…read more

i had this card for about a year. i took out a loan to pay the card off. my bank sent the check to the wrong account. customer service would not help us to get the check put into the correct account. We talked to multiple people until they would hang up on me and my bank. We sent them a copy of the check 3 times and they told us everytime they never received it. So, after about a month and a half of dealing with this nonsense. The lady at my bank called a friend at the actual bank for credit one even though they are not affiliated and somehow got the check into my account. So, immediately after i cancelled my card in August 2017. After thinking the nightmare ended. I started receiving phone calls from credit one. I looked online and they reversed the check and said i owed the full amount that was paid off, this was the beginning of January 2018. My bank could do nothing but send a copy of the check again. I'm still waiting on this to be taken care of. Talk about a nightmare!! I'm not sure how this legal and where the money went. NEVER GET A CARD FROM CREDIT ONE.…read more

I am so frustrated because I paid off my entire balance a month ago and keep getting charged more money. If the balance is paid off how can interest just keep popping up!! I wouldn't be so mad if they actually had a customer service line to call!! I found out that to get any info at all on this I have to mail a letter. How can anything get resolved in a timely manner by writing a letter??! Horrible service and they charge you for nothing. Capitol one is better. Better service too.…read more

I would have given 0 stars but that’s not an option! My review... RUN!!! This card is crap! My husband just got the card 3 days ago only used $40 and have already been slammed with a $75 yearly fee! We are planning on paying what we used and canceling the card! Save you’re self the bs. Their are much better ways to build credit!

Let's be honest, this card is designed to hook people with low to no credit histories. Bottom line. It's the same reason I was approved for this card so don't feel bad if it's the best you can do right now. However, this company is a giant scam. Their customer service is deplorable, their website often doesn't reflect current information (good luck calling them to try and have this corrected), the app....well that's just a joke, oh and for the love of god PLEASE check your balance even if you've paid off your card in full because they will try and trap you with late fees if you are not careful. Credit increases appear to cost you 10% of the credit line increase being offered (at least for me it seemed to average out that way). In short, if you are going to go with this card, make sure to monitor your account because they do NOT have your best interest at heart. While I understand that credit card companies are there to make money, this company is amongst the scummiest of the lot and they will try to hold you hostage while you are building your credit. I would recommend staying away from this card and go with Capital One Platinum and Quicksilver instead (I got all three cards at the same time with a credit score that was in the 500s). While the Quicksilver still has an annual fee and the interest rates are still high on both cards, the company is much more pleasant to deal with, especially if you want the person on the other line to have something other than air between their ears. I've been with Credit One for over two years now and have never had a good interaction with them.…read more

After 2 months I got an increase of $200.00 and am so happy I got this card. I look forward to having more increases in the near future. Thank you Credit One! The increase came right at Christmas time too.

Terrible card. Misleading, possibly fraudulent actions on their website. Would NEVER recommend this card to anyone. Cannot log on to pay then they want to charge for phone payment.....entrapment? What a joke!

I love my card, nothing they said in their "about" section has not been true. Only thing is , it says you can request for increase, but I can't find an option for it where they say it will be or anywhere. & I've also seen many times that you can have more than one credit one card, how's that possible?

On Friday, November 3, 2017 I discovered almost $900 had been withdrawn from my checking account to “Credit One.” Knowing I had not initiated such a payment, I attempted to login to my Credit One account to discover my login information was not working.I called Credit One immediately, and learned there had been several fraudulent charges to my card, and that they had paid off my card balance with my checking account (without my consent, obviously) in order to charge MORE to my credit card. A fraud case was opened on my account. I was told I would be receiving an affidavit that I must sign within 15 business days. I called after one week to follow up, as I had not yet received the affidavit. I was told I need to wait the 15 days before following up. Today is day 15 and I have not received an affidavit.I called Credit One again, to be told that there was NO RECORD of the affidavit on my file! They sent another request for the affidavit to be sent and I would have to wait another 1-2 weeks to receive it. I expressed how upset I was that it may be more than a month for me to get my money back, and I am unable to pay my mortgage in the meantime. She replied that Credit One policy for fraud cases is 30-60 days, and not more than 90 for resolution - IT MAY TAKE THREE MONTHS FOR THEM TO EVEN DECIDE WHETHER THEY WILL REFUND MY $900!!I have experienced fraudulent charges and activity with other credit and bank accounts in the past, and have never had to wait more than 1-2 weeks for things to be rectified. It also completely lacks integrity that they would make a promise to send me a critical piece of communication to sign within 15 days, for me to have followed up twice on it, and for them to not only not keep their promise, but to have zero record of anything about it.If I did anything comparable to renege on my end of the agreements with Credit One, I would be charged late fees and my credit would be affected.

Unfortunately, fraud and account hacking is part of the risk that financial companies must take on in today’s world, and customers expect that their lives will not be upended as a result of doing business with them. Fortunately, consumers have choices also, and I will be making the choice to discontinue my relationship with Credit One as soon as this case is resolved. I highly recommend you choose another credit card company that will quickly make things right if this happens to you (which it likely will in today's world) so you don't end up in my position.…read more

RUN away from this company. Didn't use the card once, got it erroneously and didn't think anything of it until I got a call saying my balance was 77 dollars. What balance? I haven't used the card EVER. Annual fee of 75, are you kidding me? Terrible experience, I'd pay friends and family to leave this credit card for the sake of their mental health. These people are an absolute scam.

I have had this card for a couple of years now and it's been mostly uneventful...a little annoying in that they try to charge for you everything (new credit limit, new promotion, etc), but having the card helped me build my credit when I had none. But the most frustrating thing happened today...I got a call from them this morning asking me to pay my balance in full...I asked why and she continued to ask me for my debit card number. I kept telling her that my payment wasn't due until the 3rd and that I'd make the payment online like I'd been doing for a couple of years and I had to hang up because my son's school was calling on the other line.

I called later that evening to find out what the woman was going on about and the guy kept trying to get me to accept a promotion for a $100 rebate card (that I had to pay $20 for, of course) and I kept telling him that I just wanted to find out what was going on with the card. He wouldn't stop and I asked for a supervisor and he said I would need to call another number. I said, "so you're only able to give me the promotion and not any help on the account I've had for years?" He said yes and gave me the number 1-800-555-1212. I said "That's not your number. That's information." He told me to have a good night and hung up on me and when I tried to call back, it did not ring and I got a recorded message saying, "Call restriction. Duplicate caller" and it immediately disconnected me. Yup, they blocked me from calling customer service because I wouldn't buy their latest "promo."

I eventually got through by going to the site and calling the "Website related inquiries" number and was able to speak with someone. He was just as rude as the first guy. I worked in customer service for a decade and know to kill them with kindness if you want anything done, so there was no attitude that I was giving to warrant this guy's attitude. He repeatedly cut me off when I asked a question, telling me to "hooooold on, hoooooold on, will you?"

Forget this company. I'll be transferring my balance immediately and will make sure everyone I know hears what a terrible company Credit One Bank is.…read more

This card does what it promise to do promptly. If you’re rebuilding your credit, this is your big chance. I got this card with a 400.00 CL. An annual fee of 75.00 came out immediately after activating the card which left me with a 325.00 spending limit. Use some of the funds and paid in full before the due date. Hands up, in one month I got an email stating they’ve raised my CL by 200.00. Yes, one month. I was so excited. Now I wished I wouldn’t had opened a credit card with Access One Visa. I’ve been with them for 3 months with the same CL of 300.00 and I paid my balance in full too but nothing is happening on their end. But Credit One is awesome and I have not had any bad experience with them. I’m looking forward to do more business with them. Hope this help!…read more

Thankful to have been approved for the credit card...gives me a chance to rebuild my credit while giving me a small line of credit that will act as a buffer during the month...as well as knowing I have a real credit card to rent a car and have much needed dental work done, and pay for medical and pharmacy co pays, automotive repairs....just will pay off my balance each month before the due date as a responsible person.…read more

I have had this card for about a month. A week or so after receiving it, I went ahead and paid the upfront fee and the 20.00 I charged in full. 3 weeks later, I received an email that they had increased my limit by 150.00. I plan to pay my bill in full every month and I absolutely refuse to go over 30 per cent of my total spending limit.

DO NOT GET THIS CARD - They suspended my account because I made a payment. They said they want to make sure the payment came from me. I was stranded out of state and needed a credit card for car rental. They would not lift the suspension because they needed to verify first that the payment came from me. Who cares where the payment came from??? It was paid 15 days before the due date. Why would you suspend someone credit card account because they made a payment - no matter who made the payment (In this case it was me who made the payment). Sounds fraudulent to me. Not a trust worthy company.…read more

Happy with this card, Got an increase to $500.00 at about 6 months. Customer service is not bad just don't like the $9.95 charge every month to make my payments. Also The annual fee is a little high, about $10.00 a month.

Thankful to have been approved for the credit card...gives me a chance to rebuild my credit while giving me a small line of credit that will act as a buffer during the month...as well as lnowing I have a real credit card ro rent a car and have much needed dental work done, and pay for medical and pharmacy co pays....just will pay off my balance each month before the due date as a responsible customer...no minimum payments for me ever...Thanks again Credit One…read more

I was very hesitant about applying for this card due to the reviews. When I applied I received the minimal $300 limit. The card took approximately 3-4 weeks to receive which is already longer than expected. They almost charged for the special designed card like $9.95. Before I activated the card, the bill arrived in the mail with the annual fee, design fee and the first payment due 10/25 leaving me with an open available amount of $215. I decided to go ahead and activate the card; however, to alleviate any late fees I was going to call in the payment and they told me it would cost approximately $9.95. I then proceeded to use the app and make the payment. Ok I had options 1) to have the payment credited the next day for a fee (Express) or 2) standard processing 5-7 days. Example: My Payment made on 10/5; and will post 10/6 and funds available 10/13. Almost a week later. I hope this card will increase my credit score. I guess you pay for bad credit. My credit score is at 620 and I’m hoping for the best. Be responsible and use only as needed. Hope this helps!…read more

I gave this card four stars because, while it's kind of a crappy card to have, it is great if you are trying to rebuild credit. That's why I got it. I have an annual $45 fee and a 20.99% APR. I don't remember if I had to secure it initially. This is the first card I have ever had, however, that has SO many fees! There are fees for adding authorized users, adding designs to your card, and increasing your credit limit. All of this was fine as I was just building credit. Now that I have built my credit up over 700 and have some of the much better cards, I felt it was finally time to close the card. They were so nice when I called in and offered me a partial refund of my annual fee that I paid back in February this year (I didn't ask!) and they said if I can just wait until next February, my next account review will be due and I may be able to get the other features of the card that I don't like removed. It's well worth the wait. Even if I end up closing the card in February, this card has actually been pretty decent to me. At least the customer service people were a lot better to me than Bank of America. This is a great card for starting up your credit.…read more

Great card! Pay on time even if you just pay minimum payment and they will increase your balance every 3-4 months without you even asking. Never had any problems with them. If you have poor credit and this card approves you who cares if it has high interest just don't spend anything, use it as an emergency only. All other credit card for bad credit you have to secure it with at least $200 so just be grateful and count your blessings and stop complaining!…read more

This is a card you apply for when you either don't have credit or have poor credit. The high interest rates ensure you remain in debt & paying the minimum monthly ensures you remain mired in debt. This card is similar to a store front predatory service whose business plan is to ensure you remain trapped in a cycle of debt. Couple this with the fact that their customer service is atrocious & their customer service representatives so poorly trained that they are quite incapable of making proactive decisions though they are intent on selling you financial products that will add to your financial burden. On three separate occasions I scheduled automatic payments from my checking account so that I could more easily pay the monthly payments to my Credit One Bank card. On each occasion, the bank removed the scheduling and invariably I would receive a notice that my payment was late. I called the bank each time this occurred and the only response elicited from the representatives was a disingenuous, "I'm sorry" but no explanation of why this occurred nor a solution offered. Avoid this bank at all costs. They are not worth the duress they inflict.…read more

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Ad Disclosure: Offers originating from paying advertisers are noted as “Sponsored” at the top of this page. Advertising may impact how and where offers appear on this site (including, for example, the order in which they appear). At WalletHub we try to present a wide array of offers, but our offers do not represent all financial services companies or products.

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