A podcast about the design, development, and business of great software. Each week thoughtbot's Chad Pytel (CEO) and Lindsey Christensen (CMO) are joined by the people who build and nurture the products we love.

Ben encounters a downed FormKeep and enables a monitoring service, completes the un-grandfathering process for accounts on old tiers, and begins work on improving activation flow. Chris sends out a survey to users and discovers a shift in the Upcase demographics.