I've never worked for an organization that has cared more about both the advancement of the company as well as each individual employee. They really try to make your life as easy as they can (as long as you put effort into your job) with excellent benefits, opportunity for advancement and the willingness to be open with both other employees as well as management. The CEO genuinely cares about all employees and always has an open door.

Cons

A lot is expected of you during training and it can be a bit tedious but also really helps give you a strong foundation for what you will be doing in your position.

Advice to ManagementAdvice

The company events that are planned are great team-building exercises, even with people that aren't in your department. It might be beneficial to have one more of those each year and make it more available for remote employees to join as well.

Low pay. Average benefits. Half the people that work here have no work ethic, the other half pick up the slack. This does not seem to matter when it comes to promotions, those seem to have no basis for being handed out. The development department is going downhill fast, avoid at all costs.

This site is also riddled with fake reviews. Don't believe them.

Advice to ManagementAdvice

Making a poor internal hire to replace the vp of engineering has resulted in many people leaving. Pay more and get someone more experienced and less concerned about covering their own rear.

When I worked there, there didn't seem to be a strategic vision or plan. The senior management was comprised of mostly family members, and there seemed to restructure departments randomly and frequently.

Advice to ManagementAdvice

I met some great people there, so HR and recruiting did a solid job of building out a staff.

Young staff is very alive and usually growing quickly, but the Vista model has low base salary that will not sit well with experienced sales people. Most leave the company after they realize they can get 40K more base with similar commission at a non-Vista company.

Cons

Low Base salary, and tedious activity based time tracking which tough to handle with a heavy work load.

Advice to ManagementAdvice

Remember to communicate better when making major changes to pricing structure. Client expect it and would protest less if they had time to prepare.

Good group of young employees who make up the constituency of the company. Many don’t have experience, but really want to make an impression, and hope to use Mitratech as a platform for bigger things. They draw strength from one another, and believe, albeit too ideally, in what they are doing.

Cons

Management is under a lot of pressure to fill ranks with low salary constraints, esp. in development and sales. Which often spills over into fake reviews, and positive recommendations on various job sites, in an attempt to bring in new hires at low salaries, compared to industry norms. Someone said it before, "dont let the fake reviews fool you".

The product offering is cobbled together through acquisition, not with a focus on making all the products work together through tight integration on a single platform, but instead to push cross selling of new offerings on unsuspecting customers. In the sales cycle, Mitratech is facing many new competitors in various formats, who long ago recognized the changing landscape of technology, software as a service, mobility, and accessibly. Even though Mitratech dug into a deep market niche over time, they are severely behind, and find it difficult to sell against newer competitors who are gaining traction on various fronts, with better, more economical, strategic solutions. Mitratech clearly looks like the old man in the room clinging to nostalgia in every sales cycle.

Sales management is misguided. It comes across as highly misleading, with a desire "use" for self gain, with little or no empathy to the company or fellow employees. Moral is overtly low, and the company is only buoyed the young culture of the office. Many young people come for the experience, and low bar needed for entry, but move on when something better comes along. The inexperience of new employees and management provides lack of upward mobility and industry experience, making it difficult to get things done, while being effective.

Advice to ManagementAdvice

The main thing Vista needs to do is: CLEAN HOUSE! Reexamine the people you have put in key management positions. If your strategy is to bring in new hires at below industry standards with regards to salary and experience, than at least provide them with managers who have real experience, and leadership skills.

Refocus sales, marketing and development strategies to capitalize on a shifting technology landscape. Devise a long term strategy that implores a higher recurring revenue stream around a core, integrated offering with better pricing. Don't focus on single large license wins as much, but more of a subscription approach to build momentum, and make the company more more desirable for the future, esp for acquisition. Find people who understand the shifting sands in enterprise technology, and not those trying to use a cookie cutter approach to sales and development learned in the past, which is no long effective.

-Opportunities to work on projects you wouldn't get at other companies-Career mobility within and across sister companies-Focus on continuously improving; few problems persistent over time and "that's just the way it is;" successful employees must also embrace evolving and your own professional development-Small company feel with the financial backing and support of a larger company

Cons

-Speed and focus on process isn't for everyone; if you do not appreciate quick pace and efficiency it will not be a strong cultural fit-Career proposition isn't understood by all; lots to take advantage of if you know the opportunity for what it's worth; believe this to be true for all levels of the organization

Advice to ManagementAdvice

-Keep doing what you're doing and maintain focus on people and their development; they're your greatest asset

No shortage of opportunity to learn, grow and be challenged for people who think creatively about their careers. For a company of its size, Mitratech takes training very seriously and puts a lot of time and effort into onboarding. While it's not all perfect, the company takes culture and communication very seriously. Very transparent in terms of sharing company performance, values, priorities, reasons for decisions, etc. Casual atmosphere and a lot of great people to work with. Minimal politics.

Cons

Change is a constant when "continuous improvement" is a core value. Not a fit for everyone. Still a relatively small company, so advancement may not be as obvious as rungs up a ladder.

Advice to ManagementAdvice

Keep working to be a great company. Challenge yourselves to be true to the values you measure everyone else by.

People are great across the board - helpful, enthusiastic, energeticVery flat organization - you will interact with all levels, right up to the CEO. Senior management is very accessible and involved.Strong backing from Vista Equity Partners, the equity firm that owns Mitratech as part of its portfolio. That also provides opportunities within Vista, outside of Mitratech.Competitive compensation and benefitsSenior management is excellent and listensVery, very young workforce

Cons

Small company environment means that sometimes, things seem a little half-baked, or not thought outWork-life balance is a challenge; feels like an "always on" type of placeProcesses can be a bit overwhelming for a small company. This may seem contradictory, with tons of process in a small company, but that is a function of being part of the Vista portfolio. Vista drives out best practices to all of its portfolio companies.Products can sometimes be a bit buggy, or behind the curveCareer paths can be hard to figure out or don't really existAlso as a small company, highly impacted by swings in sales performance. A bit worriesome, at times.

Advice to ManagementAdvice

Keep the focus on transparency and communication; continue to LISTEN to the employeesBetter define the career paths and progressionsMore investment in development and QA/Testing resourcesGet more field (employees and customers) input on the roadmap and product features. In the latest release (4.0), it seems that some key, common sense (to customers) feedback was ignored.