Testimonial List

Think about the true cost of not having access to your systems or email for a day and compare that to what Carceron offers.

Having come from a chap IT solution before Carceron, I can easily say you get what you pay for. In fact, with Carceron you get more than what you pay for. Not only do we have peace of mind knowing help is just a quick email/phone call away, but the staff at Carceron go above and beyond to solve any computer issues you may be having. With our old IT company we were always on “their time” and they had an attitude like “yeah, we’ll get to it..” And all the money you think you are saving with the cheap solution – it ends up costing you in lost productivity. For some companies it might be ok to not have working computer systems for a day, but a lost day in productivity easily runs your cost up for the cheap guys. We learned the hard way.

United Egg Producers is a small office with about 8 employees and although we’re small we have dealt with multiple network intrusions before Carceron. The really crafty intrusions are happening without you noticing it. For example, one of our computers was infected with a program that was sending thousands of unsolicited email using our mail-server’s IP address. This was going on for over a month when one day we noticed our legitimate emails were being rejected by the mail servers of people we email regularly. It turned out our IP address had been blacklisted and now we couldn’t talk to the world! Once you are blacklisted the only way to fix it is to find the bot, and wait to be removed from the blacklists automatically which can take over a month. It embarrassing to tell one of your Board members you email him for the next 15-30 days. If we had the proactive monitoring Carceron offers I’m sure this wouldn’t have happened. There are other times (before Carceron) I’ve actively seen a virus through our network and shutdown several computers and another time almost $100,000 was wired from our bank because our accounting computer had an infection that rerouted us to a fake version of our banking site. In the last scenario we were luckily because the bank halted the transaction even though all the pass codes matched. Again, think about the true cost of not having access to your systems or email for a day and compare that to what Carceron offers.

Derreck Nassar
( Director of OperationsNorcross, GA
)

It’s wonderful to be able to pick up my phone and say “Hey guys, got a problem over here” and they fix it. Amazing how many times they know it before I do.

When it comes to our IT management, it is not something we feel we can afford the cheap route. When our systems are down, our entire company is “down” so no computers to us means NO revenue for us. IT is one of the areas we choose to pay for the extra care and the knowledge that when we need them, they will have our backs.

We don’t have the time or expertise to be on top of every new development that hits the computer/network environment or to monitor that all my computers are safe for each new virus. To do this we would need to hire a full time person and that seemed over the top. Using managed IT services, I don’t have to constantly check each computer for current updates, then to determine if they are even relevant. I don’t have to worry about my backups every few hours and am not constantly checking to see if they are working. The hours I don’t have to do all this allows me to bring in firm revenue. It’s wonderful to be able to pick up my phone and say “Hey guys, got a problem over here” and they fix it. Amazing how many times they know it before I do.

Paula Grothe
( Tax Manager,Alan Grothe, CPA
)

Carceron has supported our IT for many years. They are always relevant with their expertise.

Pricing and value are serious considerations that go hand in hand. Carceron offers pricing options. I like to have choices that fit our unique needs.

Monitoring and Preventive Support are vital in our operation. We run seven days a week and almost 24 hours a day. Carceron is monitoring constantly. I can be assured that power or connectivity disruptions are detected by Carceron. I expect and receive notice for interruptions that occur by outside conditions.

Carceron has supported our IT for many years. They know the ever changing industry that is digital technology. They are always relevant with their expertise.

Jimmy Ross
( President,Ross Memorial Healthcare
)

I highly recommend Carceron for IT, Security and Data Management. We have used services for the past 6 yrs., its money well spent.

We used a couple of different IT companies over the years before hiring Carceron, I can say with all sincerity we have paid more for the same services. We have also tried the less expensive firms, and as you can imagine the level of competency and service was terrible.

I am personally Challenged to say the least when it comes to IT, so I rely on my provider for everything. We handle several National accounts and it is critical that we have a company that is responsive to our needs. Comparing the upper and lower cost providers, I feel that the balance that we were looking for was fulfilled by Carceron. We have had problems, but Carceron handled the problems timely and professionally.

Value is based on the level of service and professionalism, Carceron has without a doubt meet my expectations.

We currently are a 3.5 million dollar per year company, 95% of our business is handled directly online. Carceron has provided the necessary Software, Hardware and expertise in implementing a program for our backup data onsite and offsite. With data security being priority we trust Carceron. When we used the other companies we constantly had problems with Viruses and Spam, this cost thousands in damaged hardware, lost time.

I highly recommend Carceron for IT, Security and Data Management. We have used services for the past 6 yrs., its money well spent.

Joe Mayeaux
( President,Illumatech
)

"...in my mind you provide more value than the other companies we interviewed."

Your price is competitive and in my mind you provide more value than the other companies we interviewed. IT management is about “fixing a critical problem quickly and when it happens”. The cheapest guy is never there to do that. They don’t have enough qualified people on staff so someone waits. You don’t want that to be you when you have to get something fixed.

Maintenance and support is critical to any business. How do you protect your business without it. It is cost of doing business for a prudent owner. Enough said.

Mike Owens
( CEO,Hartsfield Warehouse
)

My opinion is that Carceron represents a “good value”.

Although I always shop around for services for my company, the least expensive is not always the right choice. Sometimes you get exactly what you pay for. I think it’s more important to feel that you are getting a good “value” for the service. My opinion is that Carceron represents a “good value”. I think it would also be beneficial to let this potential client know that you have clients that have been with you for over 10 years.

If this company doesn’t have someone on staff that is fully capable of handling the functions listed above, then it makes perfect sense for them to rely on Carceron. It also makes sense to put your IT support with one company so that when something does go wrong, you exactly where to go for help.

Richard Colley
( President,Henning Mediation & Arbitration
)

They are not just interested in giving us the lowest price on services but focused on improving our business results.

It is extremely critical that our IT business partner understands our environment and can not only manage our business software and applications effectively, but can also partner with us to recommend new IT solutions to make us more efficient and drive results to the bottom line. Carceron has been that type of partner for us through the years. They are not just interested in giving us the lowest price on services but focused on improving our business results.

Our systems availability and performance are extremely critical to our success in meeting the needs of our customers and their implementation timelines. Without the proactive monitoring and systems health checks we would never be able to achieve our IT performance that we do today.Many times Carceron proactively tweaks our systems and network to prevent an outage or performance degradation. I rely on their expertise and direction to keep my systems and applications running and performing to their best and highest levels

Steve Triplett
( Chief Operating OfficerUnistructures
)

We cannot put a price tag on the peace of mind we have everyday knowing that someone is monitoring and protecting our data around the clock.

Price: Carceron provides great service for IT problems and recommendations for IT solutions. If you looking for an IT service provider to just support everyday IT problems at a cheap price, then Carceron is not what you’re looking for. If you are looking for an IT provider to build a long term relationship with, grow with, and share innovative ideas with Carceron is what you’re looking for. You have to consider the life-cycle of what you’re paying for. Carceron is a growing company and you can be assured they will be around for a while.

Monitoring & Preventative Support: Protecting the health of our network is one of the most important investments we make every year. It is hard to understand this until someone has hacked your system, stolen sensitive data, and corrupted your entire network. Imagine a huge deal is on the line, you go to log-in to your computer, and all the info you’ve compiled and saved is gone. We cannot put a price tag on the peace of mind we have everyday knowing that someone is monitoring and protecting our data around the clock.

Carceron was there with the right back up system and support. We count on Carceron to help us run our business as efficiently as possible.

Backup solutions are an imperative part of any business's technological strategy to protect and recover critical data in the event of catastrophic data loss or damage to network servers and workstations. In addition to having this peace with our on and off site Datto backup system through Carceron, we recently put it to work as a virtual server to run our entire network while we did some long overdue upgrades to our main network server. It was a seamless process and our group didn't skip a beat. All modifications to data and files during the repair period were automatically updated as we went back online with the upgraded server. Carceron was there with the right back up system and support. We count on Carceron to help us run our business as efficiently as possible.

Tim von Gal
( PartnerUrban Expositions
)

... Carceron are known as the premiere IT consultants in the business.

Chad Massaker and the team of consummate professionals at Carceron are known as the premiere IT consultants in the business. Chad cut his teeth in the field of electronic communications with the US military, and he approaches every challenge facing each of his clients with the same no-nonsense focus of a well-orchestrated military maneuver. Without bluster or fanfare, Chad steps in and quickly solves the problem at hand with the most effective solutions for that circumstance while preserving the appropriate options for the mission and evolution of his clients. Believe me, you want this man and this firm on your side.

Rob Hill
( Real Estate CoordinatorHill Corporate Partners
)

They come to my level to speak about technology, unlike other IT vendors I've used.

I hired Chad's company when our company had a change in ownership and we needed to align with a local IT vendor. Chad immediately came to mind. He and his team were able to assess my IT needs and immediately went to work building our new server. They also educated me on technology and handled our recent office move. They are available anytime I need them and have an incredible customer service approach. They come to my level to speak about technology, unlike other IT vendors I've used. I intend to partner with Carceron for many years to come and I'm glad I was lucky enough to find such an excellent partner for my business

Larkin Dailey
( OwnerSnelling Staffing
)

The team has been a pleasure to work with...

Piedmont Investment Advisory has retained Chad Massaker and his team at Carceron to assist us in setting up and maintaining our IT network. The team has been a pleasure to work with and I have been satisfied with the solutions they have provided us.

Zachary Scheidt
( PartnerPiedmont Investment Advisory Partners
)

...excellent communicators.

We have hired Carceron to assist multiple clients and each time the experience has been fantastic. Carceron has a phenomenal team of infrastructure consultants, all of which are excellent communicators.

Chris Spears
( Chief Marketing TechnologistArke Systems
)

IT is not a headache for my company, it is a point of pride and we have Carceron to thank for that.

Carceron Systems Group has provided my company turnkey IT services for over 4 years. It is a pleasure to work with Chad and his knowledgable group of people. IT is not a headache for my company, it is a point of pride and we have Carceron to thank for that.

Jon Levy
( OwnerStone Forest
)

After having been a customer of Carceron for a long time, I just wanted to tell you how much we appreciate the fine job you and your staff have done...

After having been a customer of Carceron for a long time, I just wanted to tell you how much we appreciate the fine job you and your staff have done in “keeping us going” so to speak. We love it when we have a problem that all we have to do is call in and you can fix it 98% of the time, remotely. You have kept us abreast of new innovations in technology, giving us options that will keep our company on the cutting edge

Ann Clanton
( Henning Mediation
)

In all of my dealings with Chad, he has done exactly what he said that he was going to do, in the time frame that he said that it would be done in.

Chad and the entire Carceron team have done a great job managing all of our IT needs. He is very responsive to any issues that may come up and gives us priceless guidance on what our future IT growth needs to entail. In all of my dealings with Chad, he has done exactly what he said that he was going to do, in the time frame that he said that it would be done in. Chad is an overall great person to work with

Chad is a leader who truly gets that investing in his people is investing in his company's success.

I have had the personal experience to spend a significant amount of time with team Carceron. What amazes me is how passionate and dedicated this team of IT professionals are to their jobs and to each other. Chad is a leader who truly gets that investing in his people is investing in his company's success. If you want to do business with a company that cares about their associates as much as their clients, then Carceron is the company for you. They understand that to be the leaders in the IT consulting industry they have to be leaders in servant leadership as wel

Rick Crain
( Business & Executive CoachAtlanta, GA
)

Chad and Carceron have provided excellent IT Services...

Chad and Carceron have provided excellent IT Services for Pediatria HealthCare for Kids. They do what they say and they do it in a timely manner. I would recommend Chad and Carceron to anyone needing a partner to help them solve their IT challenges.

Regarding Carceron's pricing, my company originally started with a lower priced service provider that lead us to a dead end in terms of our ability to grow. Carceron provided us with cost effective pricing and great service along with a plan that allowed us to grow and expand our company's services.

We are a Healthcare service provider which operates 24 hours a day, 7 days a week. Carceron monitors our network and keeps our remote locations compliant with the multiple regulations needed to secure our HIPPA compliance. They have maintained and backed up our network while monitoring for potential risk. Carceron has provided a comprehensive IT service plan which has allowed our company to focus on what we do without worrying about our IT network.

Joe Harrelson
( PresidentPediatria Healthcatre for Kids
)

I recommend his services without reservation

Chad has a reputation for developing civic capacity. He was a valued member of the Cobb County School District Facility and Technology committee. During his time on the board this group was invaluable in making recommendations for advancing technology in the school system. I recommend his services without reservation

John Abraham
( Board MemberCobb County School Board
)

I know my clients will get Platinum Service with him and his team

I can't think of any other IT services individual I have met that has the capacity to network among people at all levels as Chad has succeeded. He is easy to understand, gets right to the point and makes clear what his intentions are from the first agenda point. I have enjoyed sharing clients with him and am eager to share more as I know my clients will get Platinum Service with him and his team. Working with him as a fellow Assistant BNI Director is really a team effort. Chad is truly a team player and wants to help in any way he can to make sure everyone on his team succeeds. Its a pleasure to work with you, network with you and just to hang around!

We made the decision to move to a managed services program for our computer and IT needs and picked highly recommended Carceron to implement this. Carceron is up to date on all the latest trends and we look forward to really leveraging technology to help us accelerate our business operations.

David Alexander
( PartnerReferrals4Life
)

I am confident that I made the right choice in going with Carceron for all of our cloud services.

When I started my second business, I knew that I needed my technology infrastructure to be both highly flexible and adaptive. The cloud seemed like a natural fit. Carceron helped me choose which cloud platforms were best for my business and handled the implementation as well as the ongoing support. Several years later, I am confident that I made the right choice in going with Carceron for all of our cloud services

Eric Stein
( PresidentInsured Solutions
)

We would recommend Chad and Carceron for anyone's business.

Chad's company set-up and currently services our network. They have done a great job in helping us maintain our system and solve issues in a timely manner. They also protect our data with weekly back-ups and keep it in a safe for protection. We would recommend Chad and Carceron for anyone's business.