The Inventors Assistance Center provides patent information and services to the public. It is staffed by former Supervisory Patent Examiners and Primary Examiners who answer general questions concerning patent examining policy and procedure.

The Patent Electronic Business Center (EBC) assists customers with filing their electronic patent application submissions via the Electronic Filing System (EFS-Web) and with the review of patent applications in Public and Private PAIR. The EBC offers support with electronic filing, eOffice Action,