With the wave of personal assistants, such as Siri, Cortana and Google Assistant, and new startups leveraging AI and analytics to build personal companions, it's becoming clear we are moving toward a new voice-controlled relationship with technology. As we have already seen in the consumer market, it is all but a given that these voice-activation systems will eventually make it into the enterprise environment, as the potential benefits of these systems could be tremendous in simplifying and automating activities. Although it may be a long time before we see the full likenesses of "HAL" from "2001: A Space Odyssey", the technology is already here that can improve the ways businesses operate.

Lights, camera, action! Think how much easier it would be for a physician to just say "System: update Mary Smith's chart with the following: "Patient experiencing abdominal pain, issue pharmacy order for 200MG of ‘SuperAntiGas', signed Dr. FeelBetter." Or in a conference room, instead of the struggle to figure out which remote control puts on the projector and the screen, a simple voice request "System: turn on projector, turn on TV and dim lights."

Security will be critical if we are to start having our enterprise systems relying on voice commands - should anyone be able to command critical equipment or systems just by speaking? The answer, clearly, is no. Privacy too is a top concern, and while the physician example above seems simple enough, we need to think about this in context of regulations. Are a patient's rights - as per HIPAA regulations in the U.S. - violated if these verbal commands expose the patient's medical information to third parties?

Secure accessWe are already seeing the next step of voice recognition systems where the technology is able to support secure access.

Banks are among those introducing voice authentication to their telephone banking systems. While this may leave some customers a little concerned over the security of their account, my feeling is that it will follow the adoption cycle we saw in e-Commerce where the initial concerns for credit card fraud needed to be overcome before we saw the meteoric rise in online purchasing.

We will continue to see innovation in voice recognition systems and improvements that will enable voice system security to be viable in an enterprise environment and ensure that only authorized users with the right privileges can perform the associated actions.

Whereas your microwave might not be spying on you, some devices will be always-on, always listening and potentially recording. A few well-publicized cases of privacy invasion, commercial espionage or legal jeopardy could stall adoption. This suggests that a big On/Off switch or function needs to be included in voice-first products so that users may get the benefits without risking the downsides of constant monitoring. A reliably secure software access would also need to be in place in the products to prevent and detect hacking efforts.

Building even more effective voice recognition systems The first use cases are primarily around voice response systems - whether from a call center perspective or those implemented in our cars and smartphones. But as many of us know from firsthand experience, this works marginally at best. Recognition and contextualization need to be refined through technological developments before we can realistically think about enterprise-wide adoption.

Research programs such as Carnegie-Mellon University's Sphinx project continue to enhance language recognition capabilities. An Internet Trends report by Mary Meeker indicated that in 2016, Google's voice recognition system could recognize over five million words with around 90 percent accuracy - but that's still not extensive or accurate enough. Is 90 percent accuracy good enough to interact with a life support system in a hospital or a utility provider's network?

It's not just about recognition of the words either, it is about what to do with the words. Here is where cognitive engines and AI come into play. Some of the biggest players in the industry - for example Microsoft, with its open source cognitive recognition engine - can be leveraged to understand the context of the words. "How do I get to Penn Station?" may sound simple enough, but it needs to be put into context. Location awareness could indicate you likely mean Penn Station in NYC and assumptions about transportation mode. If you were sitting at Columbus Circle in NYC, the answer could be, "Take the A or C subway line to the 34st St. Penn Station stop," but here we assumed it was Penn Station New York and not Penn Station Newark or Philadelphia.

The search for a deeper meaningThe real challenge comes in what is behind the voice recognition systems - both from the integration of the IoT devices to the system, and ensuring the commands requested make sense. Here, we need to further leverage those cognitive engines as a check and validation system. Think of someone accidentally giving a command to "Turn off cooling system to reactor 4" instead of reactor 3, which has already been shut down, or a doctor using the system to prescribe a harmful dose of medication because he accidently said 400 grams instead of 400 milligrams. These might be extreme examples, but there will need to be a holistic view of the actions that are being automated to prevent human error and bring in broader intelligence to understand the actions related to voice-controlled requests. For example, maybe "Turn off cooling system to reactor 4" was correct, but the system would then need to understand the set of operational procedures to implement those actions.

Creating an API platform for true voice integrated solutionsAn interesting element that could tie in strategically with the development of true voice-controlled enterprise environments comes from the innovations occurring in the traditional voice communication world. We are seeing the explosion of CPaaS (Communication Platform as-a-Service) in the enterprise, leveraging APIs to transform today's applications into voice-integrated solutions. Some of the major voice communication vendors are now entering this market, providing CPaaS infrastructures with a standardized set of APIs to enable companies to integrate communications into their business processes.

While we traditionally look at integration as things like incorporating voice and video services into existing applications - think of a banking application that allows you to move from an online application to a voice call with your banking advisor - I believe these will play a big part in that "voice-first" environment by leveraging the rich API infrastructure of CPaaS to communicate to applications and things.

Behind the communications infrastructure requirements, just how CPaaS or other platforms communicate with devices really needs to be standardized before we will see rapid development of voice technology. Each of today's consumer-based voice-controlled systems have their own interfaces, own API integrations and, as with the historic "Beta vs. VHS" battle from decades ago, may lead to product obsolescence. Just as a consumer doesn't want to invest in the latest "smart coffee maker" only to find that the platform that controls it was just discontinued, an enterprise wants to ensure that investments they make into new technologies won't be obsolete before they are able to realize a return.

The best is yet to comeThe good news is there are a set of technologies in the works to help minimize potential obsolescence. Frameworks like IoTivity are being developed to build a standardized platform. We are already seeing the value, benefits and rapid expansion of new voice applications for consumers. In the near term, we will see some of the basic use cases move into the enterprise. Longer term, as advances continue to be made in voice recognition, voice security and simplification/standardization in device connectivity, we will see more and more voice-first activities in both the consumer and enterprise world to help reduce complexity and improve our productivity.

Internet of @ThingsExpo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world.

The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago.

All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades.

With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be!

With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend 21st Cloud Expo, October 31 - November 2, 2017, at the Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY, and learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.

Every Global 2000 enterprise in the world is now integrating cloud computing in some form into its IT development and operations. Midsize and small businesses are also migrating to the cloud in increasing numbers.

Companies are each developing their unique mix of cloud technologies and services, forming multi-cloud and hybrid cloud architectures and deployments across all major industries. Cloud-driven thinking has become the norm in financial services, manufacturing, telco, healthcare, transportation, energy, media, entertainment, retail and other consumer industries, and the public sector.

Cloud Expo is the single show where technology buyers and vendors can meet to experience and discus cloud computing and all that it entails. Sponsors of Cloud Expo will benefit from unmatched branding, profile building and lead generation opportunities through:

Featured on-site presentation and ongoing on-demand webcast exposure to a captive audience of industry decision-makers.

Showcase exhibition during our new extended dedicated expo hours

Breakout Session Priority scheduling for Sponsors that have been guaranteed a 35-minute technical session

Online advertising in SYS-CON's i-Technology Publications

Capitalize on our Comprehensive Marketing efforts leading up to the show with print mailings, e-newsletters and extensive online media coverage.

All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades.

With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend @CloudExpo | @ThingsExpo, October 31 - November 2, 2017, at the Santa Clara Convention Center, CA, and June 12-4, 2018, at the Javits Center in New York City, NY, and learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.

Delegates to Cloud Expo |@ThingsExpo will be able to attend 8 simultaneous, information-packed education tracks.

There are over 120 breakout sessions in all, with Keynotes, General Sessions, and Power Panels adding to three days of incredibly rich presentations and content.

Join Cloud Expo |@ThingsExpo conference chair Roger Strukhoff (@IoT2040), October 31 - November 2, 2017, Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY, for three days of intense Enterprise Cloud and 'Digital Transformation' discussion and focus, including Big Data's indispensable role in IoT, Smart Grids and (IIoT) Industrial Internet of Things, Wearables and Consumer IoT, as well as (new) Digital Transformation in Vertical Markets.

Financial Technology - or FinTech - Is Now Part of the @CloudExpo Program!

Accordingly, attendees at the upcoming 21st Cloud Expo |@ThingsExpo October 31 - November 2, 2017, Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY, will find fresh new content in a new track called FinTech, which will incorporate machine learning, artificial intelligence, deep learning, and blockchain into one track.

Financial enterprises in New York City, London, Singapore, and other world financial capitals are embracing a new generation of smart, automated FinTech that eliminates many cumbersome, slow, and expensive intermediate processes from their businesses.

FinTech brings efficiency as well as the ability to deliver new services and a much improved customer experience throughout the global financial services industry. FinTech is a natural fit with cloud computing, as new services are quickly developed, deployed, and scaled on public, private, and hybrid clouds.

More than US$20 billion in venture capital is being invested in FinTech this year. @CloudExpo is pleased to bring you the latest FinTech developments as an integral part of our program, starting at the 21st International Cloud Expo October 31 - November 2, 2017 in Silicon Valley, and June 12-14, 2018, in New York City.

The upcoming 21st International @CloudExpo | @ThingsExpo, October 31 - November 2, 2017, Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY announces that its Call For Papers for speaking opportunities is open.

Dr. Jack Jachner is Vice-President Cloud, North America Region, Alcatel-Lucent Enterprise. He is focused on accelerating the shift to the cloud with new subscription-based models for the voice and networking portfolio in the North America region.

Prior to this appointment, he championed business development in the region for ALE OpenTouch Communications solutions for MLE and SMB markets. With 18 years of experience at ALE, he has held leadership positions in product development, in operations, in the research labs and in the CTO, and recently in regional business development. He holds several dozen patents in the field of unified communications, and represents ALE thought leadership as a speaker at industry events.

Jack received his Doctorate of Science in Engineering from MIT in Digital Signal Processing, a Master of Science in Engineering from MIT in Data Networking, and is a graduate in Electrical Engineering from McGill University in Montreal.

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.

DXWorldEXPO LLC announced today that ICOHOLDER named "Media Sponsor" of Miami Blockchain Event by FinTechEXPO. ICOHOLDER give you detailed information and help the community to invest in the trusty projects. Miami Blockchain Event by FinTechEXPO has opened its Call for Papers. The two-day event will present 20 top Blockchain experts. All speaking inquiries which covers the following information can be submitted by email to [email protected] Miami Blockchain Event by FinTechEXPO also offers s...

DXWorldEXPO | CloudEXPO are the world's most influential, independent events where Cloud Computing was coined and where technology buyers and vendors meet to experience and discuss the big picture of Digital Transformation and all of the strategies, tactics, and tools they need to realize their goals. Sponsors of DXWorldEXPO | CloudEXPO benefit from unmatched branding, profile building and lead generation opportunities.

With tough new regulations coming to Europe on data privacy in May 2018, Calligo will explain why in reality the effect is global and transforms how you consider critical data. EU GDPR fundamentally rewrites the rules for cloud, Big Data and IoT. In his session at 21st Cloud Expo, Adam Ryan, Vice President and General Manager EMEA at Calligo, examined the regulations and provided insight on how it affects technology, challenges the established rules and will usher in new levels of diligence arou...

Dion Hinchcliffe is an internationally recognized digital expert, bestselling book author, frequent keynote speaker, analyst, futurist, and transformation expert based in Washington, DC. He is currently Chief Strategy Officer at the industry-leading digital strategy and online community solutions firm, 7Summits.

Digital Transformation and Disruption, Amazon Style - What You Can Learn. Chris Kocher is a co-founder of Grey Heron, a management and strategic marketing consulting firm. He has 25+ years in both strategic and hands-on operating experience helping executives and investors build revenues and shareholder value. He has consulted with over 130 companies on innovating with new business models, product strategies and monetization. Chris has held management positions at HP and Symantec in addition to ...

Cloud-enabled transformation has evolved from cost saving measure to business innovation strategy -- one that combines the cloud with cognitive capabilities to drive market disruption. Learn how you can achieve the insight and agility you need to gain a competitive advantage. Industry-acclaimed CTO and cloud expert, Shankar Kalyana presents. Only the most exceptional IBMers are appointed with the rare distinction of IBM Fellow, the highest technical honor in the company. Shankar has also receive...

Enterprises have taken advantage of IoT to achieve important revenue and cost advantages. What is less apparent is how incumbent enterprises operating at scale have, following success with IoT, built analytic, operations management and software development capabilities - ranging from autonomous vehicles to manageable robotics installations. They have embraced these capabilities as if they were Silicon Valley startups.

The standardization of container runtimes and images has sparked the creation of an almost overwhelming number of new open source projects that build on and otherwise work with these specifications. Of course, there's Kubernetes, which orchestrates and manages collections of containers. It was one of the first and best-known examples of projects that make containers truly useful for production use. However, more recently, the container ecosystem has truly exploded. A service mesh like Istio addr...

Predicting the future has never been more challenging - not because of the lack of data but because of the flood of ungoverned and risk laden information. Microsoft states that 2.5 exabytes of data are created every day. Expectations and reliance on data are being pushed to the limits, as demands around hybrid options continue to grow.

Poor data quality and analytics drive down business value. In fact, Gartner estimated that the average financial impact of poor data quality on organizations is $9.7 million per year. But bad data is much more than a cost center. By eroding trust in information, analytics and the business decisions based on these, it is a serious impediment to digital transformation.

Business professionals no longer wonder if they'll migrate to the cloud; it's now a matter of when. The cloud environment has proved to be a major force in transitioning to an agile business model that enables quick decisions and fast implementation that solidify customer relationships. And when the cloud is combined with the power of cognitive computing, it drives innovation and transformation that achieves astounding competitive advantage.

As IoT continues to increase momentum, so does the associated risk. Secure Device Lifecycle Management (DLM) is ranked as one of the most important technology areas of IoT. Driving this trend is the realization that secure support for IoT devices provides companies the ability to deliver high-quality, reliable, secure offerings faster, create new revenue streams, and reduce support costs, all while building a competitive advantage in their markets. In this session, we will use customer use cases...

Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...

DXWorldEXPO LLC announced today that "Miami Blockchain Event by FinTechEXPO" has announced that its Call for Papers is now open. The two-day event will present 20 top Blockchain experts. All speaking inquiries which covers the following information can be submitted by email to [email protected] Financial enterprises in New York City, London, Singapore, and other world financial capitals are embracing a new generation of smart, automated FinTech that eliminates many cumbersome, slow, and expe...

The best way to leverage your Cloud Expo presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering Cloud Expo and @ThingsExpo will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at Cloud Expo. Product announcements during our show provide your company with the most reach through our targeted audiences.

DevOpsSummit New York 2018, colocated with CloudEXPO | DXWorldEXPO New York 2018 will be held November 11-13, 2018, in New York City.
Digital Transformation (DX) is a major focus with the introduction of DXWorldEXPO within the program. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term.
A total of 88% of Fortune 500 companies from a generation ago are now out of bus...

With 10 simultaneous tracks, keynotes, general sessions and targeted breakout classes, @CloudEXPO and DXWorldEXPO are two of the most important technology events of the year. Since its launch over eight years ago, @CloudEXPO and DXWorldEXPO have presented a rock star faculty as well as showcased hundreds of sponsors and exhibitors!
In this blog post, we provide 7 tips on how, as part of our world-class faculty, you can deliver one of the most popular sessions at our events. But before reading...

Cloud Expo | DXWorld Expo have announced the conference tracks for Cloud Expo 2018. Cloud Expo will be held June 5-7, 2018, at the Javits Center in New York City, and November 6-8, 2018, at the Santa Clara Convention Center, Santa Clara, CA. Digital Transformation (DX) is a major focus with the introduction of DX Expo within the program. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive ov...

DXWordEXPO New York 2018, colocated with CloudEXPO New York 2018 will be held November 11-13, 2018, in New York City and will bring together Cloud Computing, FinTech and Blockchain, Digital Transformation, Big Data, Internet of Things, DevOps, AI, Machine Learning and WebRTC to one location.

DXWorldEXPO | CloudEXPO are the world's most influential, independent events where Cloud Computing was coined and where technology buyers and vendors meet to experience and discuss the big picture of Digital Transformation and all of the strategies, tactics, and tools they need to realize their goals. Sponsors of DXWorldEXPO | CloudEXPO benefit from unmatched branding, profile building and lead generation opportunities.

@DevOpsSummit New York 2018, colocated with CloudEXPO | DXWorldEXPO New York 2018 will be held November 11-13, 2018, in New York City. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's largest enterprises - and delivering real results.

Dion Hinchcliffe is an internationally recognized digital expert, bestselling book author, frequent keynote speaker, analyst, futurist, and transformation expert based in Washington, DC. He is currently Chief Strategy Officer at the industry-leading digital strategy and online community solutions firm, 7Summits.

DXWorldEXPO LLC announced today that Dez Blanchfield joined the faculty of CloudEXPO's "10-Year Anniversary Event" which will take place on November 11-13, 2018 in New York City. Dez is a strategic leader in business and digital transformation with 25 years of experience in the IT and telecommunications industries developing strategies and implementing business initiatives. He has a breadth of expertise spanning technologies such as cloud computing, big data and analytics, cognitive computing, m...

There is a huge demand for responsive, real-time mobile and web experiences, but current architectural patterns do not easily accommodate applications that respond to events in real time. Common solutions using message queues or HTTP long-polling quickly lead to resiliency, scalability and development velocity challenges. In his session at 21st Cloud Expo, Ryland Degnan, a Senior Software Engineer on the Netflix Edge Platform team, will discuss how by leveraging a reactive stream-based protocol,...

Digital transformation is about embracing digital technologies into a company's culture to better connect with its customers, automate processes, create better tools, enter new markets, etc. Such a transformation requires continuous orchestration across teams and an environment based on open collaboration and daily experiments. In his session at 21st Cloud Expo, Alex Casalboni, Technical (Cloud) Evangelist at Cloud Academy, explored and discussed the most urgent unsolved challenges to achieve fu...

The standardization of container runtimes and images has sparked the creation of an almost overwhelming number of new open source projects that build on and otherwise work with these specifications. Of course, there's Kubernetes, which orchestrates and manages collections of containers. It was one of the first and best-known examples of projects that make containers truly useful for production use. However, more recently, the container ecosystem has truly exploded. A service mesh like Istio addr...

As DevOps methodologies expand their reach across the enterprise, organizations face the daunting challenge of adapting related cloud strategies to ensure optimal alignment, from managing complexity to ensuring proper governance. How can culture, automation, legacy apps and even budget be reexamined to enable this ongoing shift within the modern software factory?
In her Day 2 Keynote at @DevOpsSummit at 21st Cloud Expo, Aruna Ravichandran, VP, DevOps Solutions Marketing, CA Technologies, was jo...

We call it DevOps but much of the time there’s a lot more discussion about the needs and concerns of developers than there is about other groups. There’s a focus on improved and less isolated developer workflows. There are many discussions around collaboration, continuous integration and delivery, issue tracking, source code control, code review, IDEs, and xPaaS – and all the tools that enable those things. Changes in developer practices may come up – such as developers taking ownership of code ...

Cloud computing budgets worldwide are reaching into the hundreds of billions of dollars, and no organization can survive long without some sort of cloud migration strategy. Each month brings new announcements, use cases, and success stories.