A technical writer for all seasons

Month: April 2018

Much of my technical writing career has been spent working in the trenches directly with technical teams. Unfortunately, this means I don’t know any junior technical writers anymore. I’ve seen a lot in my time as a technical writer, and if I did advise new or junior technical writers, it would be the following:

When I was in college, I took an on-campus job in my college’s computer lab that I still consider to this day to be a very formative experience. The director of the computer lab helped me discover the technology chops that I still carry me to this day. He had a penchant for scouting student… Continue reading Learning new software: A personal retrospective

The technical writer profession takes it on the chin sometimes. So much so, community-based technical documentation – user forums, wikis, blogs, and other social media – is becoming a go-to source for technical documentation and training. On how to perform technical tasks and thus to open another front for criticism on the traditional role of… Continue reading Does it take a community to document a technical issue?