AU3Record won't record in a certain program

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First let me say I am not a programmer - just a business owner trying to find a way to speed up a very repetitive task. So forgive me if I use the wrong descriptions, words, jargon etc. I am on a PC with Windows 7 trying to use AU3Record 3.3 to paste values from excel into an engineering program called RISA 3D. However, the recorder will not record any mouse or keyboard movements in that program. I successfully did some practice runs using several other programs like AutoCAD, PhotoShop, Word, and another engineering program called TEDDS. In all those other programs, the entire macro records perfectly and I can run it subsequently with success. When I start record, I can see the script being recorded as I work in excel. When I move the mouse to RISA it simply stops scripting even though the recorder is still active. When I move back to excel or any other program, it resumes scripting.

I do know that RISA 3D does not offer an API. Is it possible they wrote the program in a way that this sort of macro recorder can't be used?

If this is something a non-technical person like me can fix, please write your answer in layman's terms. If not, you can make your questions and/or suggestions as technical as you want, as I have a programmer friend I could call in to help if it gets over my head.

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Sorry man, I think this is getting over my head quickly. I don't even know what you mean to "try this with the window open". I don't want to waste your time so maybe I need to get my programmer friend in here - I'm sure he'd understand what you are talking about. It sounds like it can be done though, as long as we can write some lines of code?