An extremely poor level of service by three doctors I have seen at this practice!!!By the time you sit down they are walking you out the door...I would only ever use this practice to get a blood tests done as they bulk bill but any concerns take them to a real doctor. The three of them couldn't care less!!!

It really depends what doctor you get. Some Drs excellent, there is also a good looking doctor who is often on on weekends who is really nice. I would give Craigie Medical 5 stars on the basis of these doctors alone. However, not all the doctors are as nice. You really need to know the doctors by name and tell the reception staff which ones you are happy to see, it is the only way to ensure a good experience. And unfortunately the only way to find out who is decent and who isn't is by trying them... therein lies the problem.

Worst Dr I have ever seen, extremely rude and forget asking any questions when they had told you what's wrong. I thought Dr's were meant to answer your questions but not the one I saw. My girls were extremely upset when we left. Never going back and would rather pay for a Dr who can give you the advise you need and is happy to help, would rather pay for that any day.

I have just got back from a visit to Craigie Medical Centre at 7.30pm on a Saturday night, expecting the worst. I was so pleasantly surprised to be greeted by a very welcoming receptionist who was so kind and lovely to my 5 year daughter who I suspected has fractured her arm. We (and I think this was lucky too) saw the Doctor 4 minutes later and he confrimed my suspicions and referred us to Joondalup or PMH for Xray. We were lucky there too- no waiting for Triage, clerk or emergency Nurse; Had to wait 10 mins for Emerg Dr who fixed her dislocated arm within 2 minutes and we went home....

My husband and I have been attending this centre now for 3 years and are very happy with the service. You will miss out if you want a particular doctor and they have already worked the maximum load. However, if it's urgent you can see another doctor. If it's not urgent, why not ring ahead of a visit and ask if it's likely that your chosen doctor would be able to see you? In many other Doctors' surgeries you can't get an appointment for days. Here, if your prepared to wait, you can get to see a doctor much quicker.

Yes, it's true that they do not phone results. It's the same for everyone and can cause extra trips if the results have not arrived, as has happened to us. As their policy is that only the doctor gives you the results, and only in person, at least you can be quite confident that you got the right results and they are kept confidential.

For a clinic that only charges the Medicare fee, I'm surprised how well run it is and how friendly I have found the staff at such a busy and not exclusive centre.