A: Firstly let us know your lamp data. Such as, power of tube,
input voltage, backup time you need.Secondly We quote according to your requirements.Thirdly customer
confirms the samples and places

deposit for formal order. Fourthly We arrange the production.

Q3. Is it OK to print my logo on emergency power pack?

A: Yes. Please inform us formally before our production and confirm
the design firstly based on our

sample. An authorization letter for using your logo is also
required.

Q4: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control
system and the defective rate will be lessthan 0.5%.Secondly, during the guarantee period, we will send new emergency
power packs with new

order for small quantity. For defective batch products, we will
repair them and resend them to you or we

can discuss the solution including re-call according to real
situation.