Email Client Setup

A: These instructions are for reference only as a service to our customers. When tested, the instructions were found to work with the latest available version of each program; however, changes in the software since publication may cause these instructions to become out-of-date and invalid. We do not provide support for these programs; if you have difficulties using these software programs, please consult the software's documentation or contact the maker of the software program.

Due to a number of providers blocking the SMTP port (port 25) in order to try to deter spammers and unsolicited bulk email, we have set up a second SMTP server to be used by those that cannot send with port 25. The main differences between the two servers are:

Instructions on setting up your e-mail account with a number of popular e-mail software packages are below, with instructions on setting up either SMTP connection. Be sure to replace domainname.com with the domain name you are setting up e-mail for.

Microsoft Outlook Express Go to the Tools menu and select "Accounts..." A new window will open up. Click on the Add button, then select "Mail..." Another new window will open. Enter the following information:E-mail Address:
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Click on the Next button. Enter the following information:My incoming mail server is a: POP3 :serverIncoming mail (POP3, IMAP or HTTP) server: mail.domainname.comOutgoing mail (SMTP) server: mail.domainname.com Click on the Next button. Enter the following information:Account name:
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Password: Enter the password for the e-mail address. Click on the Next button. Click on the Finish button. The window will close. On the previously opened window, select the account you just created. Click on the Properties... button. A new window will open up. Click on the Servers tab. Enter the following information:REGULAR CONNECTIONCheck the box next to "My server requires authentication".Click on the OK button.

Microsoft Outlook

Go to the Tools menu and select "E-Mail Accounts..." A new window will open. Click on the radio button next to "Add a new e-mail account". Click on the Next button. Click on the Add... button. On the next screen, click on the radio button next to "POP3". Click on the Next button. Enter the following information:Your Name: Enter the name you want to be displayed with mail sent from this account.E-mail Address:
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Incoming mail server (POP3): mail.domainname.comUser name:
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Password: Enter the password for the e-mail address.REGULAR CONNECTIONOutgoing mail server (SMTP): mail.domainname.comClick on the More Settings... button. A new window will open.Click on the Outgoing Server tab.Check the box next to "My outgoing server (SMTP) requires authentication".Click on the radio button next to "Use same settings as my incoming mail server".Click on the OK button.

Go to the Edit menu and select "Preferences". Expand "Mail & Newsgroups". Select "Identity". Enter the following information:Your name: Enter the name you want to be displayed with mail sent from this account.Email address:
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Select "Mail Servers". In the Incoming Mail Servers box, click the Add... button. The Mail Server Properties window will appear. Click on the General tab. Enter the following information:Server Name: mail.domainname.comServer Type: POP3 ServerUser Name: username%domainname.com Click on the OK button. The window will close. Enter the following information in the previous window:REGULAR CONNECTIONOutgoing mail (SMTP) server: mail.domainname.comOutgoing mail server user name:
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Netscape 7

In the regular Netscape window, select the "Mail" tab from the Tab Bar. If the Account Wizard does not appear, go to the Edit menu and select "Mail & Newsgroup Account Settings". If you already have an SMTP server set up and wish to continue using it, do not change any settings under Outgoing Server (SMTP) Settings. To use our SMTP server, enter the following information:REGULAR CONNECTIONOutgoing mail (SMTP) server: mail.domainname.comPort: 25Check "Use name and password".User name:
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Use secure connection (SSL): Select "Never".

Click "Add Account". Select "Email account", then click Next. Enter the following information:Your name: Enter the name you want to be displayed with mail sent from this account.Email address:
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Click Next. Select "POP" for the type of mail server. Enter the following information:Incoming server: mail.domainname.com

Go to the File menu and select "Network Configuration". The Internet Mail Options window will appear. Enter the following information:My Internet e-mail address is:
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Click on the Receiving (POP3) tab. Enter the following information:POP3 host: mail.domainname.comUser name:
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Password: Enter the password for the e-mail address.Connect to server on TCP/IP port: 110 Click on the Sending (SMTP) tab. Enter the following information:REGULAR CONNECTIONSMTP host: mail.domainname.comConnect to SMTP server on TCP/IP port: 25Check the box next to "Login using my POP3 settings for username and password".Click on the OK button.Uncheck the box next to "Login using my POP3 settings for username and password"Uncheck the box next to "Login with username:"Uncheck the box next to "Authenticate by doing a prior POP3 mail check"Click on the OK button. Calypso

After opening Calypso, click the Create A New Mailbox button. The Calypso Mailbox Wizard will appear. Enter the following information:Enter a name for this Calypso mailbox: Enter your desired mailbox name. Click on the Next button on this window and the next two, arriving at the window asking about the account's name. Enter the following information:Enter a name for this e-mail account: Enter what you wish for the account to be called.Enter your real name: Enter the name you want to be displayed with mail sent from this account.Enter the e-mail address for this account:
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Click on the Next button. Enter the following information:Select the radio button next to "POP3".User ID on incoming mail server:
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Name of incoming mail server: mail.domainname.com Click on the Next button. Enter the following information:Select the password authentication method for the incoming mail server: NormalEnter the password for the user ID on the incoming mail server: Enter the password for the e-mail address.Confirm the password: Re-enter the same password. Click on the Next button on this window and the next one displayed. Enter the following information:REGULAR CONNECTIONName of SMTP mail server: mail.domainname.comSelect the authentication method for the SMTP mail server: Use POP accountClick on the Next button.Click on the Finish button.Go to the Mailbox menu and select "Accounts", then "Properties", then the name of the account you just set up. The Properties window will appear.Click on the Mail Server tab.Enter the following information:Port: 75Click on the OK button.

Programming FAQs

We have both CDONTS and ASPmail installed. We will install free component for free and custom component for $10 one time installation fee.

2. Do you provide an ability to password-protect websites and/or allow for custom error pages?

Yes, we provide password-protected directory and custom error pages.

3. Do your servers support asp.net , *.aspx scripts?

Yes, we do support ASP.NET

4. How to disable ASP.Net custom error?

This tag should then have its "mode" attribute set to "Off".

5. How do I create custom 404 page?

Create 404.asp inside your wwwroot.

6. Why after I installed FrontPage extensions, it still does not work? It says the extenstions are not installed?

Make sure that there's no FrontPage Web installed. If you are uncertain, you should delete the file \_vti_pvt\services.cnf or rename it to "services.org", and try to uninstall and reinstall FrontPage from control panel

7. Why it always shows "Coming Soon..." even I have already uploaded my home page?

Note: Your database can reside anywhere inside your domain; placing it in the Data folder outside of the wwwroot folder is more secure. If your database resides in different folder under your wwwroot, adjust the path to: strDbPath = "d:\websites\yourdomain.com\wwwroot\datafolderpath\yourdatabase.mdb"