CPM governs its registrants to protect the public and ensure that all Manitobans receive quality care. If you are concerned about a physiotherapist’s conduct or competency, you may file a formal complaint with CPM. Follow the Process outlined on this page.

Process

If you have a concern about your physiotherapy treatment or your physiotherapist’s conduct, you may wish to discuss this with your physiotherapist or his/her supervisor. If you are not comfortable doing so or have communicated your concern and are unsatisfied with the response, you may follow these steps to file a formal complaint with the College of Physiotherapist of Manitoba (CPM).

Step 1: File Complaint
Write a letter to CPM to provide information about your complaint against a registrant. State your concern clearly and provide as much detail as possible. Mail the letter to: