Monday, March 05

8:30 AM - 11:30 AM

In a general discussion for public safety, a utility, transportation or enterprise, discuss how broadband networks have transforming voice and data to provide a more efficient and cost-effective means to configure, manage, and operate systems. Examine the technology of moving or operating two architectures, understand the benefits of each architecture,...

Now that FirstNet is a reality, you need to fully understand how FirstNet will operate and impact public safety. Who has access to FirstNet? What is FirstNet Band/14? How do I subscribe to FirstNet? What user devices are available now, and what’s planned? How do devices get approved for use?...

In a general sense, the Internet of Things has been around for a long time through machine-to-machine (M2M) communications. But IoT is like M2M on steroids – it has more access for more users through more channels than M2M typically has. In theory, IoT sounds like a panacea to all...

RF systems are evolving into smart networks which are being integrated with new IP based applications and services. RF professionals are expected to understand, recommend, and implement new capabilities for their public safety systems including public safety video, Internet of Things (IoT), smart antenna systems, cloud services, and IP capable...

Gain a deeper understanding and updated awareness of the established P25 standards, the matching equipment capabilities, and the continued evolution of system technologies and interfaces. Completed P25 Standards, recently published updates and future P25 work priorities will be covered. Content includes a basic P25 overview of interfaces including trunking and...

As early as 2000, the public safety community rallied around the idea of a “NG911” system, later described by the National 911 Program as one that would enable, “the general public to make 911 calls from any communication device in any mode. This could potentially furnish additional enhanced incident information...

It may be annoying when a call is dropped in your apartment's elevator, but what if you’re a first responder during a fire in the building? Your ability to communicate may be life or death. Examine current limitations to two-way radios, cellular and WiFi, as well as new advancements within...

Monday, March 05

8:30 AM - 4:30 PM

For radio technicians with only beginning networking experience, this workshop offers an in-depth introduction to IP technology, terms, and equipment. Review ethernet/IP as the new trend for LMR backbones, how to develop IP addresses, various network elements, and tools to assist in troubleshooting. In addition, learn the benefits as well...

Monday, March 05

9:00 AM - 5:00 PM

Course Cost: $1,299 (through 11/8); $1,399 (11/9 – 3/9)
Certification: Communications Site Installer (R56)
Certification Test: Included in the price of the workshop.
This is a multi-day course that takes place on Monday, Tuesday, Wednesday and Thursday.
STUDENTS MUST BRING A LAPTOP OR TABLET TO THE CLASS.
The Motorola Site Installation Practices (R56) Workshop course...

Speaker

Course Cost: $899 (through 11/8); $949 (11/9 – 3/9)
Certification: ETA International Distributed Antenna Systems (DAS)
Certification Test: included in the price of the workshop.
This is a multi-day course that takes place on Monday and Tuesday.
This course is for anyone interested in learning about the fundamental theories, components, installation, maintenance and support...

Speaker

CANCELLED
Course Cost: $1849
Certification: ETA Fiber to the Antenna-Fiber Optic Technician (FTTA-FOT)
Certification Test: included in the price of the workshop.
This is a multi-day course that takes place on Monday, Tuesday, Wednesday and Thursday.
Class participants will use the latest technology and equipment to learn to properly install, splice, terminate, test, and troubleshoot optical...

Course Cost: $899 (through 11/8); $949 (11/9 – 3/9)
Certification: ETA International General Communications Technician-Level 1
Certification Test: included in the price of the workshop.
This is a multi-day course that takes place on Monday and Tuesday.
The General Communications Technician-Level 1 certification program introduces the attendee to basic elements of various communications concepts...

Course Cost: $899 (through 11/8); $949 (11/9 – 3/9)
Certification: ETA International General Communications Technician-Level 2
Certification Test: included in the price of the workshop.
This is a multi-day course that takes place on Monday and Tuesday.
Expanding on the US Department of Homeland Security COMT program, GCT covers everything needed to complete your...

Course Cost: $899 (through 11/8); $949 (11/9 – 3/9)
Certification: ETA Line and Antenna Sweep
Certification Test: included in the price of the workshop.
This is a multi-day course that takes place on Monday and Tuesday.
For technicians performing a Line and Antenna Sweep using a frequency domain reflectometer (FDR), get an introduction to...

Speaker

Course Cost: $899 (through 11/8); $949 (11/9 – 3/9)
Certification: Microwave Radio Technician (MRT)
Certification Cost: included in the price of the workshop.
This is a multi-day course that takes place on Monday and Tuesday.
Microwave radio continues to be a major part of radio and data transmission systems. Wireless carriers continue to deploy...

CANCELLED
Course Cost: $1,099 (through 11/8); $1,199 (11/9 – 3/9)
Certification: ETA Mobile Communications Electronics Technician
Certification Test: included in the price of the workshop.
This is a multi-day course that takes place on Monday, Tuesday and Wednesday.
The second level of Mobile Communications and Electronics Installation is the Technician level. It is an advanced...

Course Cost: $999 (through 11/8); $1049 (11/9 – 3/9)
Certification: ETA Photovoltaic Installer, Level 1 (PVI1)
Certification Test: included in the price of the workshop.
This is a multi-day course that takes place on Monday, Tuesday, Wednesday, Thursday and Friday
Want to learn how to install solar? Maybe you even want to become certified...

Monday, March 05

11:45 AM - 12:30 PM

In response to requests from the First Responder Community, US and international regulatory authorities have authorized the use of High Power User Equipment (HPUE) on the FirstNet LTE Band 14. The use of HPUE, with approximately six times the output power of standard “Smart Phones,” can provide First Responders with...

In recent years, the development and employment of Artificial Intelligence and Machine Learning algorithms has increased exponentially. Large and small technology companies, Universities, FFRDCs, and a limitless number of other organizations are all creating cognitive engines aimed at enabling computers to think more like the human brain. But what does...

Public safety communication is ever evolving and has become so much more than LMR. Efforts by public safety agencies to successfully integrate new and emerging technologies will only succeed if the agencies implementing them consider factors affecting their ability to talk to one another. In consideration of this increasingly complex...

Location, location, location is not only the key to successful real estate transactions, but also to identifying the right field resources for faster responses. Explore how integrating location sharing and tracking, including geofencing, with broadband PTT provides enterprises, utilities and transportation with a critical communication solution that makes it easy...

The Department of Homeland Security’s (DHS) Project 25 Compliance Assessment Program (P25 CAP) is the only formal, independent process for ensuring communications equipment declared by the supplier actually is P25 compliant and tested against the standards with publicly published results. P25 CAP has taken steps to streamline the program and...

What if your site cannot connect to the power grid? A power line on poles or buried is likely cost-prohibitive. Off-grid power may be your only option, costing far less and it can be designed for the high-level of reliability required to sustain mission critical communications.

Mobile technology, cloud computing, broadband networks and low-cost technology will forever change emergency services 2.0. From body camera files, crime analytics software solutions and evidence collection and tracking, law enforcement is increasingly dealing with mountains of data. They may understand the value of this data and using it to analyze...

Monday, March 05

1:30 PM - 2:15 PM

Learn how LA-RICS is utilizing smart phones and tablets to replace expensive Mobile Data Computers and extend the reach of CAD, RMS and other advanced technologies to officers outside the patrol car. See how this is driving down costs, enhancing officer safety and improving public safety outcomes by empowering the...

Are you looking for ways to improve the productivity of your enterprise team? Connecting your front-line workers on radios with your team members using smartphones, tablets, and laptops has never been easier. Team communications can help organizations eliminate the barriers between devices, networks and locations, and let everyone be part...

FirstNet is a public safety network but other non-public safety users like utilities and transportation may be permitted, especially at times of disaster, as secondary users of FirstNet. Examine who will be allowed to use FirstNet’s network and when.

Get an overview of the technical challenges encountered when designing systems to provide voice, sensor data, personnel and asset tracking in isolated, limited-line-of-sight environments such as tunnels, mines, underground parking garages, collapsed buildings, etc. This will include a review of underground propagation models and existing technologies that should be considered...

The County of Monterey, on its behalf and for over 20 local agencies participating in the Next Generation radio system (NGEN), has administered a project to replace the existing public safety and local government voice and data radio networks with interoperable narrowband VHF, and 700MHz digital trunking technologies. The NGEN...

Toronto Pearson International Airport’s (TPIA) objective is to become World-Leading Mega Hub Airport. This quest will necessitate significant new facilities and investment in technology that allows growth and expansion to meet the 20 year and beyond Business Plan Objectives, even as we deal with the demolition and expansion of facilities...

With the eventual mandatory migration of public safety out of the T-Band, the potential "rebanding" of the 900 MHz band, and the FCC reviewing "Mid-Band" Spectrum for possible broadband sharing, what can we learn from previous spectrum migrations? Hear from experts who have negotiated and performed relocations at 800 MHz...

2:30 PM - 5:30 PM

Coverage modeling of LMR systems has evolved significantly since the days of circles drawn on photocopied base maps. As communications moves into an environment dependent on LTE systems such as FirstNet, we need to expand that understanding to the unique parameters and issues involved with these new technologies. Issues include...

As FirstNet become a reality for public safety, we move into a world where they will need to rely on both traditional LMR and roll out FirstNet LTE communications systems. In addition, it is understood that the network will support voice communications and may ultimately replace land mobile radio networks...

Cellular on Wheels or Wings (COWs), Systems on Wheels (SOWs) and Cellular on Light Trucks (COLTs) are solutions to extend your network when and where it is needed temporarily. More opportunities for deployable technologies come through airmasts, tethered drones, balloons, satellites and even mobile repeaters. Examine the advantages and challenges...

Communications in disaster operations has been problematic throughout history. This presentation will discuss the need and responsibility for disaster communications and define the steps necessary to develop, prepare, and employ a Joint Communications Support Unit for disaster response. Based on firsthand knowledge and lessons learned from numerous disaster deployments the...

This workshop will offer Project 25 user experiences and P25 system case studies. It is structured as a series of presentations from a diverse user group including Federal, State and Local government Systems. Each panel member will conduct a short prepared PPT briefing describing their P25 system, its scope, capabilities,...

The Project Management Institute (PMI) defines a project as a “temporary endeavor undertaken to create a unique product or service.” Projects are undertaken at all levels of an organization. They may involve a single person or many thousands. In this workshop, discuss project management tools and techniques, as well as...

As the next evolution of LTE, 5G is expected to help in those scenarios with support for higher data rates, lower latency and a denser network. But what is 5G? How is it different than just another “G” rollout from carriers? In this overview, discover what 5G will mean to you, as...

Tuesday, March 06

8:30 AM - 11:30 AM

Hurricane Harvey, Hurricane Irma, Hurricane Maria, western wildfires, the Mexico earthquake. Comms and public safety were severely tested in a short span during the early fall of last year. We’ve come a long way after Katrina and Sandy, but comms were still affected - Harvey tested the Harris County early-builder...

Interoperable communications are vital not only for emergencies, but also for planned events, such as large sporting events (Super Bowl and World Series), spectator events (air and sea shows), trade summits (World Trade Organization and Free Trade Area of the Americas), and conferences/conventions (Democratic/Republican National Conventions). Most planned events require...

The approach to network deployment has changed dramatically – there is no longer need to put up 20,000 towers for nationwide coverage. But wireless sites themselves have changed with hetnets, digital antenna systems (DAS) and small cells, so the number of access sites has increased dramatically. Deploying the sites is...

What will FirstNet mean to public safety’s existing 911 communications systems? We will explore the technical, operational, security and financial impacts associated with FirstNet’s introduction into the public-safety-communications arena in the near term. Gain an understanding of the National Cost Study and related maturity model, as well as what legislators...

Many admins think when a new radio system is being implemented, it is a flip of a switch and it's on, ready to go. But there is a lot of planning that goes into transitioning from a legacy radio system to a new communications system, regardless of technology or spectrum,...

An FCC license to operate a transmitter is the single official, and legal, document allowing you to operate the most important resources keeping you in operation. Learn how the FCC licensing system works, how to license your system correctly, the hazards of not maintaining an FCC License, and what your...

LTE initially was a data network, not meant for mission-critical voice. Now that FirstNet has moved to onboarding subscribers, what needs to be considered specifically for voice? And are we at the forefront of next-generation LMR/LTE interoperability, or are we creating the next-generation of interoperability problems? Examine the interoperability of...

Start with a continental breakfast, as you network with your peers. Then discuss successful habits of effective women leaders, the successes and challenges of being at the table as “pioneers,” and how women in tech is timely and relevant. Hear about opportunities and experiences to drive communications technology now and in the...

Tuesday, March 06

9:00 AM - 5:00 PM

Course Cost: $1,299 (through 11/8); $1,399 (11/9 – 3/9)
Certification: Communications Site Installer (R56)
Certification Test: Included in the price of the workshop.
This is a multi-day course that takes place on Monday, Tuesday, Wednesday and Thursday.
STUDENTS MUST BRING A LAPTOP OR TABLET TO THE CLASS.
The Motorola Site Installation Practices (R56) Workshop course is designed to present the...

Speaker

Course Cost: $899 (through 11/8); $949 (11/9 – 3/9)
Certification: ETA International Distributed Antenna Systems (DAS)
Certification Test: included in the price of the workshop.
This is a multi-day course that takes place on Monday and Tuesday.
This course is for anyone interested in learning about the fundamental theories, components, installation, maintenance and support...

Course Cost: $899 (through 11/8); $949 (11/9 – 3/9)
Certification: ETA International General Communications Technician-Level 1
Certification Test: included in the price of the workshop.
This is a multi-day course that takes place on Monday and Tuesday.
The General Communications Technician-Level 1 certification program introduces the attendee to basic elements of various communications concepts and technologies. This...

Course Cost: $899 (through 11/8); $949 (11/9 – 3/9)
Certification: ETA International General Communications Technician-Level 2
Certification Test: included in the price of the workshop.
This is a multi-day course that takes place on Monday and Tuesday.
Expanding on the US Department of Homeland Security COMT program, GCT covers everything needed to complete your ETA certification. These...

Course Cost: $899 (through 11/8); $949 (11/9 – 3/9)
Certification: ETA Line and Antenna Sweep
Certification Test: included in the price of the workshop.
This is a multi-day course that takes place on Monday and Tuesday.
For technicians performing a Line and Antenna Sweep using a frequency domain reflectometer (FDR), get an introduction to antenna system commissioning,...

Speaker

Course Cost: $899 (through 11/8); $949 (11/9 – 3/9)
Certification: Microwave Radio Technician (MRT)
Certification Cost: included in the price of the workshop.
This is a multi-day course that takes place on Monday and Tuesday.
Microwave radio continues to be a major part of radio and data transmission systems. Wireless carriers continue to deploy microwave systems for...

Speaker

Course Cost: $999 (through 11/8); $1049 (11/9 – 3/9)
Certification: ETA Photovoltaic Installer, Level 1 (PVI1)
Certification Test: included in the price of the workshop.
This is a multi-day course that takes place on Monday, Tuesday, Wednesday, Thursday and Friday
Want to learn how to install solar? Maybe you even want to become certified to work in...

Tuesday, March 06

11:45 AM - 12:30 PM

Learn seven key regulatory trends in the NG911 deployment, including reliability, funding, text-to-911 and location accuracy. Regulators are trying to keep up with transition from a legacy 911 network to a next-generation 911 network. Walk through various efforts by Congress, the FCC, and state regulatory agencies to fund the next...

The graying of the wireless workforce and industry emphasis on IP has created a gap in wireless education for new entries into the work force. At the same time, new technologies demand wireless workers to continually refresh and update their knowledge. Advances in wireless are changing the landscape and delivery...

With AT&T's being selected as operator of the FirstNet public safety broadband network, how much has the larger picture for sourcing public safety communications services changed? Will AT&T gain a larger share of non-FirstNet business by leveraging its new status? Will Verizon make serious efforts to compete for would-be FirstNet...

In 2005, Pierce County led a study to address the Federal Narrowband mandate that would go into effect in 2012, and what the impacts would be to Pierce County communications systems and its customer agencies. The study drove out five different recommendations; narrowband, implement a new VHF system, build its...

This session is an executive level cybersecurity presentation that shows leaders how to design a defense in-depth cyber security strategy for protecting their organization. This design is based on four interdependent security zones – Physical Infrastructure Security, Local Host Security, Local Network Security and Edge Protection. The US government’s cybersecurity...

There are many challenges to working in a remote environment in Alaska. In a coverage area about 10% smaller than Colorado, with only 9,500 people, problems include a small construction window due to the weather, and nightmare logistics including only one location with a road and flying in equipment had...

NTIA staff will provide an overview of SLIGP program metrics and the activities grantees conducted to plan for FirstNet. NTIA staff will discuss the upcoming SLIGP 2.0 grant awards. Understand the states’ and territories’ use of SLIGP funds from 2013 through 2018 to prepare for FirstNet, and NTIA’s role in...

Speaker

Integrating narrowband and broadband services in a single device is a game-changer for the LMR industry, offering access to markets that were previously owned by the cellular industry. Broadband data traffic has grown exponentially. However, narrowband technologies were designed primarily for voice, with limited data capability. The challenge has been...

1:30 PM - 2:15 PM

It used to be simple. A company could simply log into the FCC’s website and get an ASR. Need a license? No Problem! Many companies would readily include this service as an incentive if you bought your equipment from them or used their services for engineering or constructing a tower....

With the advent of a nationwide network such as FirstNet, the sheer number of users will need to be managed, as well as to be vetted somehow. A system for creating a Push To Talk ID for each individual, vehicle and device will need to be created and managed, and...

Your radio sites, dispatch centers, and other remote infrastructure sites are vulnerable to many evolving threats. Equipment failures, natural disasters, copper thieves, and even terrorists present real risks. Your job is to protect the reliability of public safety communications so first responders can save lives. Learn from experts at public-safety...

Cybersecurity is constantly evolving, becoming more complex and costly as the number of cyber threats grow. Many organizations are increasing their focus on implementing countermeasures to safeguard their vital assets and data. Without a comprehensive plan for identifying threats and mitigating them before they penetrate networks, hackers, malicious users and...

Public safety communications in the border regions is a complex issue that affects all responder organizations. Emergency response agencies at all levels of government need to exchange voice, video, and data communications to successfully coordinate critical security and public safety operations. Agencies coordinating operations along and across international borders encounter...

In relation to an active shooter event at a school in Washington State, discuss interoperability issues between the school and law enforcement, the role of social media and solutions being created through next-gen communications tools and processes. View an award-winning video created after the event, and discuss the implications with...

At times it seems vendors that tell customers what, when and how to do something. Vendors have the most expertise concerning their products, services or installations, but they tend to be singularly focused for a good reason: their own business interest. There are three basic perspectives to look at when...

2:30 PM - 5:30 PM

Push-to-talk cellular apps were invaluable communications tools during the hurricanes last fall. Satellites and drones supplemented what wasn’t working (or wasn’t working enough…) for comms network coverage and could also be used as delivery vehicles for much-needed supplies. High Frequency Single Side Band (HF SSB) and NVIS may be your...

This session is a hands-on presentation that introduces attendees to hacking tools and techniques used by white-hat hackers for penetration-testing activities. Attendees are encouraged to bring their own notebook PCs to participate in the activities. Software tools will be supplied to the attendees in the form of two USB thumb...

Examine the requirements of public safety for indoor coverage, how it is designed and deployed, the equipment that is needed, and give real life examples to demonstrate its need and use. Identify the challenges faced when delivering public safety communications inside venues, and how digital DAS can enhance both voice...

Over the years, the shape of interference has changed. From channel sharing to UHF-TV issues, to more recent issues of analog and digital channel sharing, broadband to narrowband, BDAs gone wild and even light-fixture interference. Learn the FCC Rules, the types of interference, mitigation techniques and the FCC’s future plans...

In this broad-reaching workshop, discuss some of the initial plans for FirstNet’s functionality and cybersecurity, review the parameters of priority/preemption and local control of the network, and explore the idea of “public safety” grade and resiliency for the AT&T FirstNet network and five nines reliability. Learn what’s available during the...

The term “smart cities” has become a buzzword, but what exactly does it mean? It’s so much more than automated systems within cities, and has evolved into connected communities and services. Move beyond smart utility meters and discover the exciting advancements in technology that will connect cities, communities and services...

Tuesday, March 06

3:00 PM - 4:30 PM

DHS's Science & Technology Directorate is your trusted partner for technology development, adoption, and integration. Think of us as a conduit for transitioning your bold ideas. This open house will focus on S&T’s newly released Integration Handbook, which details technical specifications that are needed to develop interoperable solutions to the...

Tuesday, March 06

4:45 PM - 5:45 PM

This session will provide a "year in review" of key milestones and accomplishments with public safety broadband in the U.S.key leaders within NPSTC will discuss this rapidly changing landscape with a focus on issues that impact first responders at the operational level. Learn the top 10 issues that will impact...

Tuesday, March 06

5:30 PM - 7:30 PM

Membership in ETA’s professional association provides meaningful growth, resulting from the added value members receive through professional development and involvement with other members. One of the privileges of membership in ETA International is your right to voice your opinion about the direction of ETA and to learn how it has...

Speaker

Wednesday, March 07

9:00 AM - 5:00 PM

Course Cost: $410
Certification: ETA International Associate Certified Electronics Technician ( CETa )
Certification Test: included in the price of the workshop.
This is a multi-day course that takes place on Wednesday and Thursday.
The Associate certification is designed for technicians who have less than two years experience or trade school training for electronics...

Speaker

Course Cost: $1,299 (through 11/8); $1,399 (11/9 – 3/9)
Certification: Communications Site Installer (R56)
Certification Test: Included in the price of the workshop.
This is a multi-day course that takes place on Monday, Tuesday, Wednesday and Thursday.
STUDENTS MUST BRING A LAPTOP OR TABLET TO THE CLASS.
The Motorola Site Installation Practices (R56) Workshop course...

Course Cost: $899 (through 11/8); $949 (11/9 – 3/9)
Certification: Information Technology Security (ITS)
Certification Test: included in the price of the workshop.
This is a multi-day course that takes place on Wednesday, Thursday, and Friday.
STUDENTS MUST BRING A LAPTOP OR TABLET TO THE CLASS.
The workshop will prepare attendees to challenge the new...

Speaker

Course Cost: $999 (through 11/8); $1049 (11/9 – 3/9)
Certification: ETA Photovoltaic Installer, Level 1 (PVI1)
Certification Test: included in the price of the workshop.
This is a multi-day course that takes place on Monday, Tuesday, Wednesday, Thursday and Friday
Want to learn how to install solar? Maybe you even want to become certified to work in...

Speaker

Course Cost: $899 (through 11/8); $949 (11/9 – 3/9)
Certification: ETA International Radio Frequency Interference Mitigation (RFIM)
Certification Test: included in the price of the workshop.
This is a multi-day course that takes place on Wednesday and Thursday.
This course is for anyone who is involved with interference hunting in radio services. It will...

Wednesday, March 07

10:15 AM - 11:30 AM

Now that FirstNet is becoming a reality and service will be available in your area, how will your agency determine if and when to transition to FirstNet? Key considerations include coverage; Band 14 build-out; priority and preemption; voice services, PSAP Integration, how to integrate FirstNet with LMR and NG9-1-1, local...

Fiber, microwaves and backhaul – make sure all your pathways don’t end up at the same point! Robust system operation requires knowledge of the various contributors to survivability, hardening, redundancy and resiliency. Covering every inch of the country will require a significant investment that makes this objective somewhat unrealistic. What...

The tower industry is expecting carrier activity to increase significantly in 2018 and beyond. Among the near-term catalysts are the FirstNet buildout, the TV Repack, 4G buildouts and 5G fixed wireless. What does this mean for the owners and operators of critical wireless infrastructure such as towers, small cell, distributed...

Public safety users subscribe to a variety of commercial wireless carriers. While all users are connected to each other via the internet, not all their applications are interoperable. Public safety experienced interoperability challenges prior to the mass adoption of P25 and could be headed in the same direction with fragmentation...

Policy issues are still plaguing NG911 rollouts but are the technical and operational aspects set? Examine the operational considerations to the dispatcher, IT/radio lead within the PSAP, the overall PSAP itself, and the end user. And examine the technical standards developed by NENA and a diverse group of stakeholders. Technologists...

Safe City is a security concept that integrates critical information across a city onto a consolidated IT platform. The systems often promote interoperability between law enforcement, emergency services, utilities, transportation and other agencies to streamline operations and provide situational awareness to all stakeholders involved in the management of a city....

All public safety T-Band users are required by law to exit the spectrum by 2021. However, no one seems to know what their spectrum alternatives are. In addition, the enterprise users of T-Band are being left in limbo. Explore the alternatives and their challenges.

Take a look at how TETRA has grown since entering into North America, and what the future holds. With the growth of LTE, how will TETRA and LTE work together? Is LTE a threat to TETRA’s future, or will it in enhance its growth in the North American market? Also...

A panel of FirstNet early builders and subscribers will interactively discuss the transformative public safety innovation occurring within the FirstNet Ecosystem. Panelists will share case studies of their own innovation projects and answer questions from the audience. Gain an understanding of how the FirstNet Ecosystem supports transformative innovation in public...

The expansion of IoT into the world of public safety offers opportunities but also creates challenges. Take a look into the vast array of IoT that interface with public safety operations including smart devices, applications, smart cities, connected/autonomous vehicles, drones, home assistants, virtual reality, artificial intelligence, GIS, LMR, enhanced PTT...

Utilities provide highly essential services on a daily basis and often require “mission-critical” grade comms systems for both daily operations and often for disaster recovery. As utilities are often a mix of public and private enterprise – sometimes within the same organization – they are often on the cutting edge...

With the explosion of wireless technologies and the merging of radio and IP technologies we are often asked to compare and contrast the various technologies that are available. While most Public Safety LMR systems have moved to P25, and broadband applications have moved towards LTE solutions, questions are still asked...

From modest beginnings as analog gateways supporting talk path patching interoperability between LMR networks, enhanced gateways have evolved into umbrella networks that incorporate push-to-talk (PTT) voice, video and data (VVD) over terrestrial internet and commercial and public safety wireless broadband networks. The current and evolving landscape of these solutions, how...

The last few years have left many of us scratching our heads questioning if our towers can be compliant with the myriad of new legislation being handed down. Many new regulations left several of us with more questions than answers. Do our towers 50’-200’ now need to be marked/lit? Didn’t...

Successful planning for a public safety radio system requires careful consideration to system capacity and configuration options. Using a case study from the County of Monterey, Next Generation radio system (NGEN), discuss the technical, managerial and logistical lessons learned on system capacity planning and radio configuration post 45-Day Reliability test...

Wednesday, March 07

1:00 PM - 2:00 PM

The Importance of Testing Mission Critical Public Safety Mobile Networks will discuss some of the key test and assurance solutions that are related to applications that can streamline the overall deployment and management of complex mobile networks. Deploying a new nationwide network or overlaying state and local networks with new...

Wednesday, March 07

2:30 PM - 3:30 PM

In its 25th year, Hytera develops standards-based solutions with a track record of innovation. We will provide a brief recap of our “Together At Last – LTE and DMR” from the Push-to-Talk track. Finally, we will describe solutions for emergency response such as a wireless ad hoc repeater, broadband mesh...

2:45 PM - 4:00 PM

Smart Cities require a new type of communication. With the influx of data that these cities collect, the end-users of that data must be able to access and respond to it in real-time. This requires a more effective way to analyze and transfer data to the field. It is necessary...

A comprehensive device management strategy is critical for all users to handle voice, data, text, image and video. Two-way radios and other devices are evolving, but are you investing in your device capabilities? Examine new device options – the hardware, the software, the right programming and the network to operate...

Examine how unmanned aerial vehicles (UAVs) – commonly known as drones – are being used across various industries for everything from vertical tower inspections, to helping public safety manage incidents (or avoid them), to their use in agriculture, land management, mapping, and other areas. Discuss the technology, backhaul, FAA rules,...

Reliable communications are a lifeline – so what happens when they are taken away? Radio frequency interference can degrade or block communications – and while some might be unintentional interference from faulty equipment or natural sources, some incidents may be caused by intentional use of a jamming device. The Department...

Looking for alternative means to fund your agency’s NG911 or FirstNet deployment? Learn more about the current grant landscape for state and local government entities, including public safety-related grants from a variety of federal agencies – focusing not only their deadlines, but also recent priorities, award amounts, and examples of...

Wireless coverage within multi-dwelling buildings is more complicated than at first glance. Hear how deploying systems within sports stadiums for mega events can provide valuable insight into the technical and operational requirements needed for creating a working and workable system for your buildings and cities. Examine how each technology such...

IoT devices and products are evolving to interface at very high speeds to the Internet. Billions of these devices will be connected by high speed fiber and wireless technologies.
This session explores the interface connection of IEEE 802.11 (WiGig) emerging IoT products and devices to a Fiber Within The Home (FWTH)...

Once the new national public safety broadband network’s buildout is complete how will mission-critical grade devices and apps use that coverage enhance the capabilities of first responders? For the envisioned first responder broadband network to achieve its aim of attracting developers to the new first responder app ecosystem, developers will...

Frequently, we hear that networks are "closed" and therefore safe, from a cybersecurity perspective. Unfortunately, this approach leads to the creation of trusted networks which are only as strong as their weakest links. As cyberthreats are evolving from eavesdropping and man-in-the-middle attack to DDoS advanced persistent threat (APT), malware/ransomware, network...

4:15 PM - 5:30 PM

Availability of video imagery is increasing exponentially. Public video programs, use by private organizations and even video captured by individuals with mobile devices like tablets and smartphones all contribute to an avalanche of data for law enforcement organizations to access. While this mass of data may contain critical nuggets of...

What happens if your current system is supported by another carrier? How do you fit in if the state has opted into FirstNet, but your municipality uses either a legacy system or another LTE network? You likely can’t replace your system, so how do they overlap, how do they interact? ...

Public safety has experienced major interoperability challenges with the adoption of almost every new technology including land-mobile radio, Computer-Aided Dispatch, and Video systems to name a few. The interoperability challenges in a mobile data world could far exceed those of other technologies due to the vast numbers and types of...

Can renewable energies, with the right battery (energy storage) strategy, be a game changer to reliably power communications (even FirstNet type sites) “Off-grid”? Yes! But avoiding all-too common mistakes are the key to success. Learn from industry experts how to design the system from the start. Includes site assessment, load...

Small cell build-outs are for much more than just greater cell phone usage. Deployments provide a wealth of potential societal benefits, primarily making possible smart cities. Learn how to leverage small cell deployments to create a truly interconnected city. Explore the services small cells enable, and where can they be...

Session Initiation Protocol (SIP) is commonly referred to when talking about IP-based telephony and voice transmission. SIP is used for 911 voice traffic, standard telephony, and radio traffic. Understand SIP telephony, SIP signalling and related protocols used in IP telephony. The goal of this session is to provide an introduction...

More data, more users, more interference and more piece in the puzzle! The role of radio boosters is increasing through the radio bands, along with Distributed Antenna Systems (DAS) and Small Cells. All can be considered radio boosters, and all contribute to the overall level of RF we live with. Cellular...

With the recent announcements by AT&T and Verizon, QPP, i.e. QoS, Priority and Preemption, is a term being used more frequently, particularly when discussing the need for critical users to have prioritized access to LTE network resources. Put QPP into context, explaining why it matters and the tools and services...

Thursday, March 08

8:30 AM - 9:45 AM

As the wireless landscape is changing on both the LMR and cellular sides, the conversation needs to change. Commercial networks are not what they used to be, and the role for private networks is changing. Get an overview of many of the key concepts to modern wireless networks as we...

Thursday, March 08

9:00 AM - 5:00 PM

Course Cost: $410
Certification: ETA International Associate Certified Electronics Technician ( CETa )
Certification Test: included in the price of the workshop.
This is a multi-day course that takes place on Wednesday and Thursday.
The Associate certification is designed for technicians who have less than two years experience or trade school training for electronics...

Speaker

Course Cost: $1,299 (through 11/8); $1,399 (11/9 – 3/9)
Certification: Communications Site Installer (R56)
Certification Test: Included in the price of the workshop.
This is a multi-day course that takes place on Monday, Tuesday, Wednesday and Thursday.
STUDENTS MUST BRING A LAPTOP OR TABLET TO THE CLASS.
The Motorola Site Installation Practices (R56) Workshop course is designed to present the...

Course Cost: $899 (through 11/8); $949 (11/9 – 3/9)
Certification: Information Technology Security (ITS)
Certification Test: included in the price of the workshop.
This is a multi-day course that takes place on Wednesday, Thursday, and Friday.
STUDENTS MUST BRING A LAPTOP OR TABLET TO THE CLASS.
The workshop will prepare attendees to challenge the new ITS certification exam...

Speaker

Course Cost: $999 (through 11/8); $1049 (11/9 – 3/9)
Certification: ETA Photovoltaic Installer, Level 1 (PVI1)
Certification Test: included in the price of the workshop.
This is a multi-day course that takes place on Monday, Tuesday, Wednesday, Thursday and Friday
Want to learn how to install solar? Maybe you even want to become certified to work in...

Speaker

Course Cost: $899 (through 11/8); $949 (11/9 – 3/9)
Certification: ETA International Radio Frequency Interference Mitigation (RFIM)
Certification Test: included in the price of the workshop.
This is a multi-day course that takes place on Wednesday and Thursday.
This course is for anyone who is involved with interference hunting in radio services. It will provide theoretical and...

10:15 AM - 11:15 AM

Strategic planning is critical in an environment where technology is advancing at a rapid pace – especially when it comes to interoperable emergency communications. All levels of government need to ensure current systems are reliable, while planning for the use of new technologies. The Department of Homeland Security’s Office of...

Thursday, March 08

10:15 AM - 11:30 AM

The emergence of LTE into business and mission-critical communications has enabled countless new applications. A number of early adopters have chosen hybrid LTE/LMR critical communications applications. In addition, explore the world of data applications that can make a big difference. From push-to-talk apps to physiological monitoring to, location information, and...

Interoperability is generally driven by the Inter-Sub System Interface (ISSI) or Console Sub system Interface (CSSI). Examine roaming and sharing across adjacent or statewide Jurisdictions by allowing multiple P25 RF subsystems to interconnect and potentially create larger wide-area networks or “system of systems.” Address the benefits and challenges of both...

Broadband is changing so much around the world – from NG911 to drones to IoT to smart cities. These technologies, or better yet 'capabilities,' may merely be components of a new, exciting, dynamic and complex information management ecosystem for public safety, utilities, transportation, manufacturing and other enterprises. It is only...

Measurements of RF transmission line upon to arrival at the job site and during installation can support improvements in construction practices, resulting in lower site cost and improved base station performance. The presentation will talk about how to make measurements of RF transmission line as spools upon arrival at a...

Communications technology is advancing faster than adoption by Emergency Medical Services and Hospitals. Innovations such a wireless broadband, NG911, FirstNet, telemedicine, and ever evolving mobile devices, sensors, imaging and data management offer promises of “better, faster and cost savings.” In public safety and especially in EMS this equates to lives...

The transition to digital radio in the land mobile market has been fraught with fits and starts, misinformation and downright confusion. This session will help make the right protocol decision by separating fact from fiction. All sides state that their digital offering is better than the other, which is especially...

Taking in-building to the next level is 3D visualization, IoT and advanced situational awareness. As a key service for law enforcement and firefighters, these new technologies require a faster mapping process, increased reporting, performance validation and operational advancements that can pinpoint incidents or provide precise blueprints in ways we have...

The CBRS, Mid-Band, 800 band and 900 MHz PDV proceedings will have profound impact whether, and to what extent, public safety and private wireless spectrum is allocated and shared in the future. Will private narrowband spectrum remain available in the future? Will private narrowband share spectrum with broadband commercial allocations...

New network services management platform can now provide cross-layer network management across IP/MPLS network, all run through software. Following on the overview provided in the General Session, review what all this new technology means for FirstNet, including software-defined networking (SDN), Network Function Virtualization (NFV), white boxes, virtual RAN and more.

How often do you have a chance to change the future? Or to write the rules of your own future? The Department of Homeland Security Science and Technology (S&T) Directorate’s First Responders Group (FRG) seeks to equip the first responder of the future with cutting-edge tools and technologies that make...

Thursday, March 08

11:45 AM - 1:00 PM

While most agree that broadband push-to-talk (PTT) is an appropriate and relevant alternative to land mobile radio (LMR) in some situations, its adoption has varied greatly within and across industries. Many companies are unclear on which users to arm with broadband PTT, the timing of these moves, and whether these...

As public safety communications migrates from the LMR world of the past 50 years top our FirstNet/LTE future, the changes are more than just technical and operational. We also need to adjust our financial planning and budgeting. Explore the business models and economics of migrating from LMR to LTE networks,...

New Hampshire is a mostly rural state with three mid-sized cities. To meet the needs of Grafton County Sheriff’s Department (New Hampshire) and FirstNet, fully interoperable cohesive ecosystem was created in an end-to-end public safety LTE solution. In this case study, examine how the operators connected to LA-RICS core and...

As IP-based communication networks become more ubiquitous for Critical Infrastructure Industries (CII), public safety and other entities, learn from a panel of industry experts about examples of valuable use cases that provide opportunities for expanded capacity, new applications, and cybersecurity as some narrowband and LTE network platforms converge in the...

A lot has been said about the use of microwave in general vs. fiber cables for large data backhaul. Each, has their place and this seminar (presentation) will focus on the use of microwave radio, and the differences between conventional microwave as we know it and higher frequency millimeter microwave. ...

Augmented reality as a technology is no longer science fiction. Examine a number of direct, practical applications of augmented reality technology to the fields of wireless communications, public utilities, and public safety. The benefits and drawbacks will be addressed, as will recommended approaches adopting and integrating the technology inside of...

Education is the key for both tower safety considerations and radiofrequency radiation safety. With new technologies coming out all the time you need to know best practices for NEPA/EA requirements, OSHA regulations and FCC requirements. Understand OSHA rules regarding multiple employer telecom work sites, employers’ responsibility for telecom workers claiming...

Cybersecurity often has a chilling effect on public safety agencies that are considering the deployment of NG9-1-1 systems. Because NG911 is an all-IP network, many believe this makes these systems more vulnerable to cyber attack. However, evidence is beginning to show that NG911 networks will be more cyber-secure than current...

Thursday, March 08

12:45 PM - 1:45 PM

Today’s resellers live in a challenging world. To remain competitive and to differentiate themselves from their competitor’s resellers must always be seeking that extra edge to help them gain a competitive advantage and to meet their customer’s needs. Being innovative by offering new approaches and solutions to meet these historical...

Thursday, March 08

2:15 PM - 3:30 PM

Today, we take connectivity for granted, everywhere we go, our phones, tablets and other devices have the ability to connect to the internet. Imagine having a large remote business office that never stayed in the same place for more than two weeks at a time. Now imagine these offices located...

In today’s environment, threats come at you from all angles that can block you from communicating in serious situations. Jamming and interference (intentional or not) can block you from communicating at all. A hacker can intercept your communications and stop it from reaching its destination, or they can let it...

5G requires more coverage than we’ve ever had. We’ll be moving to a completely different model, with hundreds of sites in a single neighborhood, possibly on every street light or stop sign. Densifying the wireless network for 5G will take time and energy and place sites in the most interesting...

Explore how network connectivity as we know it is evolving through LiFi (Light Fidelity) technology and products. The current spectrum has to accommodate more and more users. The sheer number of connected devices are forecasted increase to 20 billion IoT devices by the year 2020. Future network growth is reliant...

The broadband coverage for rural America is relatively poor. However, there is an opportunity to improve coverage by leveraging both FirstNet/AT&T and other federal programs. Delve further into the characteristics of the federal programs focused on rural broadband, and review approaches and considerations for communities when utilizing this approach. Finally,...

What policies and measurement tools are available to ensure that you get the coverage and performance expected from FirstNet or commercial carriers? Everyone talks about optimizing system performance, but how do you really measure it? From sensors to user experience, discover ways to derive greater intelligence from network management data...

Robots are now capable of operating as airborne, land and water based vehicles to improve public safety response. Review the current state of technology with public safety and military robots while examining the role of artificial intelligence and voice control technology. These devices may also function as a communications hub...

Push-to-talk-over-cellular (PoC) services provide an opportunity to let any user have a push-to-talk conversation with others using a cellular device. But there are drawbacks versus traditional LMR, such as most PoC solutions being proprietary to that network or app, and of course, the coverage limitations of a cellular network. However,...

Paging was the de facto standard for alerting for a long time because they were proven and document. Messages were sent in real time, they had priority and preemption and you could send one message easily to many. But paging was a one-way technology, and the word has moved well...

3:45 PM - 5:00 PM

What happens when you need coverage where there isn’t any – a rural area, the middle of a body of water, after a disaster.... With zero connectivity and backhaul, you need a solution that has to be transportable, resilient, secure and cost-effective. Hear examples of new technologies that are portable,...

Take a glimpse into a crystal ball, at public safety technology and operations in the Year 2030 and how the FirstNet public safety broadband network has evolved. Using industry trends and technology roadmaps from leading research institutions, see examples of what a future emergency response may look like for law...

Discuss lessons learned from both large and small data breaches (e.g., Target, small web design company) and the takeaways from them, i.e., the significant change to the legal landscape that continues to occur in the data security/data breach arena which means that no companies are immune from liability. Examine the...

The adoption and utilization of broadband services in public safety continues to increase as public safety agencies look for effective ways to keep first responders connected through critical communications systems. Different users and use cases require different devices and business models to get the right information to the right individuals...

LTE was initially created for data, but as more smartphones used the technology and FirstNet identified LTE as its network of choice, voice has become more and more important. Mission-critical-push-to-talk (MCPTT) is a Push-to-Talk over Cellular (PoC) standard developed by 3GPP (the global body that oversees LTE/5G standards) that is...

Managing and maintaining a fleet of radios and its network is no easy task. Given the emphasis today on topics like FirstNet and Next Generation 911, it is easy to forget about the basics of radio maintenance, which remains key to a well-performing system. New models of maintenance take advantage...

Safe and efficient public transit operations require the use of highly dependable radio networks for a variety of voice and data requirements. And when autonomous vehicles and Intelligent Transportation System (ITS) applications are added into the equation, even more network resources and processing power become involved. Hear about new technologies...

When we think of 5G we think of advances in speeds and applications for the UE, virtual reality, smart meters, and self-driving cars. But what about the design and construction of infrastructure? Advances in technology not only benefit the end user, but also those who work inside the industry. New...

With the advent of mobile phone technology, 911 isn’t working like it should. At the push of a button we can get a ride, a meal – even a dog sitter – delivered to our exact location, but when we’re in an emergency, responders face severe challenges finding our location....

Thursday, March 08

6:00 PM - 8:30 PM

Join ETA at the Annual Awards Banquet to recognize the contributions of outstanding individuals to their industry. For more information, contact Michele Lawson at mlawson@eta-i.org.
KEYNOTE: "Changing Character of Future Warfare (CFW)"
By Michael Macedonia, Ph.D., AVP Research and Innovation, University of Central Florida

Friday, March 09

8:15 AM - 9:30 AM

Examine the different options a PSAP has in implementing Text to 911, including the importance of the FCC registration, operational considerations, cost considerations and how best to deploy text to 911 in your jurisdiction. Get sample policies and public education materials that will make great resource documents for your agency,...

Take an in-depth look at how Fire and Search & Rescue Personnel can incorporate UAV into their workflow. Examine successful implementations of UAV use for government infrastructure and public safety, such as finding lost hikers, locating a lost senior citizen or tracking a fugitive. Get an overview of cost and...

Ongoing risk assessments and business workflow assessments consistently point to employees as the biggest cyber risk in any organization and a key component of cybersecurity preparation. Discuss how cybercriminals are targeting company employees as the entry point from which to launch cyberattacks, and the measures that companies can take to...

Through the Internet of Things (IoT), even the nation’s highways are destined to transcend simply becoming “smart roads.” ODOT is leading the way in developing strategies to make “smarter” happen quicker. The Ohio Department of Transportation (ODOT) was awarded $6.8M in Tiger VII grant funds, and part of its focus...

Now that your state has opted-in to the FirstNet build-out, your agency should consider whether to take service from FirstNet, or a competitive carrier. Agencies are free to enter into individual deals with FirstNet, which could include discounts for infrastructure access. During this session, you will learn about negotiation possibilities,...

Nowadays the DAS technology is used to cover diverse type of indoor coverage applications, among them, cellular, WiFi, public safety radio communications. Because of the natural differences of the applications, a unique type of DAS won’t entirely satisfy each application's needs. When it comes to public safety radio communication, immediate...

New technology combines rugged, low power, remote communication platforms with computer capacity that is designed to run third party applications. The Industrial IoT expands possibilities as companies look for communication platforms that can perform Sensor-to-Server (S2S) functions that streamline operational and cost efficiencies. Big Data is ubiquitous in our society,...

Despite industry discussion of improving firefighter communications over the past few years, has anything actually changed? FirstNet will take some time to roll out, so most jurisdictions will remain using traditional LMR systems for some time. What advances have been made on existing LMR technology, and what advances are planned...

Friday, March 09

9:00 AM - 5:00 PM

Course Cost: $899 (through 11/8); $949 (11/9 – 3/9)
Certification: Information Technology Security (ITS)
Certification Test: included in the price of the workshop.
This is a multi-day course that takes place on Wednesday, Thursday, and Friday.
STUDENTS MUST BRING A LAPTOP OR TABLET TO THE CLASS.
The workshop will prepare attendees to challenge the new ITS certification exam...

Speaker

Course Cost: $999 (through 11/8); $1049 (11/9 – 3/9)
Certification: ETA Photovoltaic Installer, Level 1 (PVI1)
Certification Test: included in the price of the workshop
This is a multi-day course that takes place on Monday, Tuesday, Wednesday, Thursday and Friday
Want to learn how to install solar? Maybe you even want to become certified to work in...

Friday, March 09

9:45 AM - 11:00 AM

Now that all 50 states have opted in, the hard work really begins. Budgets, technology, network service provider, migrating legacy systems, integrating with NG911, rural considerations, cybersecurity, access control. And where do utilities, transportation and smart communities fit in? It’s all so overwhelming but extremely important from both operational and...

Communication and situational awareness can be a significant problem to workers in high noise environments, especially when it comes to workers hearing protection and all-around general safety. Poor communication, insufficient hearing protection or loss of situational awareness due to hearing protection can create hazards in the workplace and have a...

Speaker

What’s the right combination of broadband push-to-talk (PTT) and land mobile radio (LMR) communications that maximizes operational and cost benefits? Hear from these organizations that successfully found the right combination of LMR and broadband PTT to extend coverage, expand users, and enhance the overall communication experience. Get an opportunity to...

Review of the most important aspects of microwave antenna installation and alignment. All aspects of microwave antennas are covered including selecting, installing, aligning, optimizing and troubleshooting microwave antennas and antenna systems.

Speaker

Well-defined open technical standards have been a great boon to the technical advancements of our culture, without which no significant new technology has been adopted. For public safety, the decision between open standards and propriety solution may be hundreds of thousands of dollars. Hear about the standards that are affecting...

The U.S. has allocated 150 MHz of spectrum for fixed and mobile broadband under the newly-created Citizens Broadband Radio Service (CBRS) in the 3550-3700 MHz band. CBRS will be the first multi-tier spectrum sharing framework, in which one or more Spectrum Access Systems (SASs) will actively manage incumbents, priority users,...

Due to the widespread adoption of the NFPA code, the design and installation of public safety DAS has been greatly impacted. Explore the key technical and operational specs called out by the code, and review the results in the actual implementation. Examine ATP (Acceptance Test Procedure) of in-building radio coverage...

Friday, March 09

11:15 AM - 12:30 PM

Hurricanes Harvey, Irma and Maria wreaked havoc on the southeastern United States, Puerto Rico and US Virginia Islands in late 2017. This panel of DHS Office of Emergency Communications subject matter experts who deployed both within the CONUS and to the Caribbean Islands will discuss the issues of destroyed public...

Environmental PIM can be a significant problem to UHF public safety systems, especially when there are high power TV and FM broadcast stations nearby. Degraded Rx sensitivity with the Tx on will be the symptom. This assumes proper Tx to Rx isolation from the duplex hardware has been verified. Environmental...

Speaker

Now that you’ve talked about public safety and automated systems, examine where FirstNet fits into the Smart City paradigm. Will it assist the deployment of connected technologies throughout a community? Will it become the backbone of a smart community? Or will it simply be one of several pieces? Hear from...

Current attack vectors indicate that nefarious attacks are increasingly targeting critical infrastructure across ICS, SCADA, IIoT, and even P25 communications. Most organizations lack a defense-in-depth strategy to address the evolving wireless threat landscape of Wi-Fi, ZigBee, Z-Wave, Bluetooth, P25, and more. These attacks occur from the Internet, the neighboring airspace,...

Speaker

Hear how well the various communications systems operated and interoperated during the fires in California, as well as examine issues pertaining to communications with so many large scale fires in a relatively small geographic area. Explore the changing role of the Communications Unit as it moves from the Logistics Section...

First responders often operate indoors where GPS does not reach and indoor maps are difficult to access and maintain. PSAPs and the general public have been promised major improvements for decades, particular for more accurate location information and location-based call routing, Citizens are used to smartphones and expect more and...

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