Warranty Information

Shipping Details for this Item:
Orders placed by noon PST will ship same day
Shipping rates are a flat rate program based on weight
Shipping carrier options include UPS Mail Innovations (items up to 1 lb), FedEx Smart Post (items up to 9 lbs), FedEx Home or Ground (items up to 50 lbs), FedEx 2 day (up to 20 lbs).
Orders ship to 48 U.S. contiguous states only (no Alaska, Hawaii, Military or Canada). PO Box orders allowed on orders under 9 lbs only using UPS MI or FedEx Smart Post
No freight claims of any kind, including but not limited to loss, damage, or stolen goods are allowed for shipments using UPS Mail Innovations or FedEx Smartpost. Freight claims up to $100 are allowed using FedEx Ground or FedEx Home or FedEx Express
Ships from Edmond, OK 73013
Return Policy for this Item:
Returns accepted within 30 days. Return authorization required. 20% restocking fee applies on all non-defective returns. Returned items without an RMA will be rejected. Contact Customer Service for an RMA. RMA must be written on outside of shipping carton (not on product packaging). If shipping labels are placed on, or RA numbers written on the manufacturer's boxes, the product will not be in resalable condition, and, in turn, will not be eligible for return. All original packaging and materials, including all parts, accessories and instruction manuals from the manufacturer must be returned with the product. Failure to comply may result in denial of RA credit.
This supplier does NOT pay the cost of return shipping charges on broken or defective merchandise. They do NOT refund the original shipping charges either. However they do not charge to ship a replacement once the item is returned. Insurance is not included on UPS MI or FedEx Smart Post shipping methods. $100 insurance included on standard FedEx shipping method. If item is broken in transit, a claim will be filed with the carrier if insurance is applicable. If the item is defective, it must be returned.

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