Romania is attracting a lot of outsourcing clients and emerging as a global force in the Business Process Outsourcing arena. The country owes this rise to fame to the high levels of technical and language skills of the local talent. Apart from English, numerous citizens are multi-lingual and can fluently converse in French, German, Finnish, […]

Outsourcing has almost become synonymous with nations like India, China and even the Philippines. There are however, fledgling destinations like Romania that are in the process of making a mark on the Business Process Outsourcing market. Romania is not particularly new to the arena, with an Information and communications market worth over $5 billion. Europe, […]

Recent reports reveal that Poland, Europe’s undisputed outsourcing leader, is now facing new competition from countries like Romania and Ukraine. This was disclosed by a report published by Jones Lang LaSalle, a real estate services company. These countries are stepping up their position in business process management (BPM) by the virtue of lower wage costs […]

WNS began its journey way back in 1996. In the past 16 years they have cemented a leadership position in the Business Process Outsourcing industry. WNS entrenched their presence in the market with its in-depth domain knowledge, global delivery network and operational excellence along with a holistic partnership approach. Cross industry focused approach in offering […]

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Payroll has become a major concern for companies as they find it difficult to coordinate the whole process keeping in line with the organizational standards. In case of small businesses, the process is a time consuming as well. This is because the companies have to consider factors like employees count, costs, complexities, payroll taxation, and […]

Research Reports

The outsourcing industry has been witnessing a growth in the recent years and Asian countries like India, Philippines, China and Malaysia have become the favourite outsourcing destinations of US and European companies. This industry has been witnessing a lot of developments in the recent years and has seen a lot of integration of technology. The […]

Knowledge Base

We attempt here to share some knowledge which could be useful to the BPO community. We will list questions even if we don’t have answers for them. Hopefully, one of you will respond to those queries. Please do feel free to correct/improve the knowledgeBase. What is the job growth in the BPO sector when compared […]