The Ombudsman will receive, investigate, and work to resolve complaints filed on behalf of consumers of long-term care services, primarily in nursing homes. The Ombudsman will also support our volunteer program, provide community education, and systemic advocacy related to long-term care. Candidates must have a Bachelor's Degree in social work, social services, a health-related field, or any other related field. Commensurate experience may be considered in lieu of Bachelor's Degree. Candidates must possess excellent communication and human relations skills, and a demonstrated commitment to advocacy on behalf of consumers of long-term care services. Candidates must have the combined qualities of excellent interpersonal and administrative skills. Computer proficiency required. Daily travel in Northwest Ohio required. Position is based in ABLE's Toledo office. Salary based on relevant experience. Excellent benefits.