HOW IT ALL WORKS!

Although over 99.5% of domestic airline’s checked bags are picked up at the baggage carousel, lost luggage is an unfortunate part of airline travel. The airlines conduct an extensive three-month tracing process with the remaining .5% of unclaimed bags in an effort to reunite them with their owners, resulting in an astonishingly small fraction of a percent of bags that are ultimately orphaned. Claims are paid on these remaining lost bags and only then do the airlines sell the remaining unclaimed baggage property to Unclaimed Baggage Center. These purchasing agreements provide an important service to the airlines by giving a second life to unclaimed items.

FIND OUT WHAT HAPPENS TO THESE ORPHANED BAGS

The lost bags arrive by the tractor-trailer load at our processing facility to be sorted and priced.

Clothes are dry-cleaned and laundered at our in-house facility, the largest in Alabama.

Fine jewelry is cleaned and appraised.

Electronic equipment is tested and cleared of personal data.

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Sell

Donate

Trash

Our staff sorts out only the best items for our retail floor.

About half of the remaining items are donated through our Reclaimed for Good program, helping people around the world.

About half of the remaining items, which are unsuitable for retail or donation, are thrown away.