Crown Equipment Corporation announced the opening of a new regional service training center in Kansas City, Kansas. The company now has a network of eight regional service training centers across North America dedicated to training programs for Crown customers, dealers and employees.

For example, the Crown DP service technician training model incorporates hands-on learning, a ratio of four students to every instructor and ongoing positive instructor feedback. The model requires students to demonstrate for an instructor the skills they learned individually. This helps ensure each student develops the necessary skills to confidently perform service work according to Crown guidelines. The workshops are customizable to match the needs of each technician and participants access the latest interactive modules through Crown’s learning management system. The training is designed to allow technicians to move at their own pace and focus on the particular tasks and skill groups that best serve their organization.

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