I can't keep bluetooth connected on my LG Optimus 4X. It works for a day with a fresh pairing (deleting/re-pairing), but the following day as soon as I connect a call (when the other party answers), the phone drops the connection. So it rings, then poof! Sync still thinks it's there for a bit before saying phone disconnected, and the phone can't turn off the bluetooth (needs a reboot). Any ideas? It's a puzzling one for sure, and quite annoying.

Hi pablo94sc,

I checked our compatibility charts and don't see your phone has been tested, so I can't be 100% sure if it's compatible with SYNC. If you want to check out the charts, here are the links:

Is this the only phone you've used with SYNC? If not, did the others do the same thing? I do have one trick for you to try over the weekend. I'd like you to delete and re-pair your phone from SYNC today, and before turning on your Focus the next time you go somewhere, go into your phone menu and turn Bluetooth off and back on. Let me know if the connection stays.

It happens when I try to use directions. Constantly unable to do a route. Everything else appears to work fine. I find route on iPhone using sync destinations and that part works. When I load to car most of time I get the I'm sorry message. Will get exact wording next time I try it.

Last edited by Jplumbob; 08-30-2014 at 12:58 AM.
Reason: More info. Lol

It happens when I try to use directions. Constantly unable to do a route. Everything else appears to work fine. I find route on iPhone using sync destinations and that part works. When I load to car most of time I get the I'm sorry message. Will get exact wording next time I try it.

Can you try to use SYNC Services (not the app) to see if it also gives you an error message? Let me know what happens when you get a chance.

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