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CNA Financial Corporation, through its subsidiaries, operates as an insurance holding company. The company is a subsidiary of Loews Corporation.
The company’s insurance products primarily include commercial property and casualty coverages, including surety. Its services include risk management, information services, warranty and claims administration. The company’s products and services are primarily marketed through independent agents, brokers and managing general underwriters to various customers, including small, medium and large businesses, insurance companies, associations, professionals, and other groups.
The company’s core business, commercial property and casualty insurance operations, is reported in three business segments: Specialty, Commercial and International. The company’s non-core businesses are managed in two business segments, Life & Group Non-Core and Corporate & Other Non-Core. Each segment is managed separately due to differences in their markets and product mix.
The company’s property and casualty field structure consists of 49 underwriting locations across the United States. In addition, there are five centralized processing operations, which handle policy processing, billing and collection activities and also act as call centers to optimize service. The claims structure consists of 2 regional claim centers designed to handle the high volume of low severity claims, including property damage, liability and workers' compensation medical only claims, and 16 principal claim offices handling the more complex claims. The company also has a presence in Canada, Europe, and Singapore consisting of 15 branch operations and access to business placed at Lloyd's of London (Lloyd's) through Hardy (Hardy Underwriting Bermuda Limited and its subsidiaries) Syndicate 382.
Specialty
Specialty provides management and professional liability and other coverages through property and casualty products and services using a network of brokers, independent agencies, and managing general underwriters. Specialty provides solutions for managing the risks of its clients, including architects, lawyers, accountants, health care organizations and professionals, financial intermediaries and public and private companies. Product offerings also include surety and fidelity bonds and warranty services. Specialty includes the following business groups:
Management & Professional Liability provides management and professional liability insurance and risk management services and other specialized property and casualty coverages. This group provides professional liability coverages to various professional firms, including architects, real estate agents, accounting firms, law firms, and other professional firms. Management & Professional Liability also provides directors and officers, employment practices, and fiduciary and fidelity coverages. Specific areas of focus include small and mid-size firms, public, as well as privately held firms and not-for-profit organizations, where tailored products for these client segments are offered. Products within Management & Professional Liability are distributed through brokers, independent agents, and managing general underwriters. Management & Professional Liability, through CNA HealthCare, also offers insurance products to serve the healthcare industry. Products include professional and general liability, as well as associated standard property and casualty coverages, and are distributed on a national basis through brokers, independent agents, and managing general underwriters. Major customer segments include aging services, allied medical facilities, life sciences, dentists, physicians, hospitals, and nurses and other medical practitioners.
Surety offers small, medium, and large contract and commercial surety bonds. Surety provides surety and fidelity bonds in all 50 states through a network of independent agencies and brokers.
Warranty and Alternative Risks provides extended service contracts and related products that provide protection from the financial burden associated with mechanical breakdown and other related losses, primarily for vehicles and portable electronic commun

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