If you have a bespoke profile you'd like to create or match, please upload the image onto our file upload service. Once received we will get a price back to you within 48 hours. If you're after a bespoke size or material just give us a call on 0800 181 4122.

If you have a bespoke profile you'd like to create or match, please upload the image onto our file upload service. Once received we will get a price back to you within 48 hours. If you're after a bespoke size or material just give us a call on 0800 181 4122.

2-4 DAY DELIVERY TO MAINLAND UK

Standard delivery is £14.39, this is a 2-4 working day service on unprimed, primed goods and 4-6 working days on Satin goods. We pride ourselves on being the cheapest delivery provider of skirting boards online.

Available to all UK mainland addresses. With this service you can request a weekday delivery date of your preference (excluding weekends and bank holidays), from a minimum of 4 working days from when you place your order.

Please note 4pm is our daily cut off period, after this time your order will be processed on the next working day.

All deliveries will be made between the hours of 8AM - 6PM, if you cannot be in during the delivery timescale, your order will be left in a safe place at address.

Chosen delivery dates are upheld where possible. In the circumstance where this can’t be adhered to, a member of our customer service team will contact you to arrange a new convenient day / time for you.

You will receive an email and a text message a day before your order is due for delivery.

We advise all customers not to book a fitter for your skirting board until you have received delivery and you are happy with your order.

If our standard delivery timescale can't be achieved, the office will contact you in advanced. If you have any questions regarding delivery, call our friendly staff on 0800 181 4122.

SATURDAY AM DELIVERY TO MAINLAND UK

Available to all UK mainland addresses, with this service you can expect to receive your skirting board on a Saturday AM that falls no sooner than 3 days from when your order confirmation is received.

Saturday deliveries are upheld where possible. In the circumstance where this can’t be adhered to, a member of our customer service team will contact you to arrange a new convenient time for you.

We advise all customers not to book a fitter for your skirting board until you have received delivery and you are happy with your order.

PLEASE NOTE

The delivery schedule is upheld wherever possible and deliveries are typically completed between 8am – 5:30pm

Delivery is to a ground floor location, access permitting and is a one-man, curbside only delivery. Please note – due to this being a one man service, larger items may require additional assistance to help the driver unload.

Your order will be delivered by either our fleet of vans or our selected courier service. The couriers are unable to call prior to delivering your items.

All deliveries that are made without signature are done so at the risk of the buyer, we cannot process any claim with our delivery partners for damages without a signature on delivery. It is the customers responsibility to be at the delivery address on the agreed date of delivery.

If you do not advise us that you will not be in and no alternative arrangements have beed made, the goods will be left without signature in a safe place.

MDF.

Our MDF and MDF Veneered boards are sourced from all over Europe. The material is certified by the Forest Stewardship Council (FSC).

Medium-desity fibreboard or MDF is an engineered wood product made by combining hardwood and softwood residual. It is generally denser than plywood making it the perfect material for skirting board, architrave and other internal mouldings.

MDF has quickly become the first choice for trade buyers, why? It's cost effective and doesn't have knots or holes which can be found in natural woods. It will not expand or contract with changing temperatures and once in place won't budge.

All our MDF is moisture-resistant (MR) and is perfectly fine to use in kitchens and bathrooms where mopping and cleaning will occur.

Oak.

Our Oak is American Solid White Oak which is most commonly used for house hold woodworking projects. Oak is among the finest of hardwoods, it's strong and beautiful, especially when finished properly.

Our Oak boards are First Grade which means they have a ratio of 90% clear 10% knots. If you're after Character Grade please let us know.

White Oak is a closed grain hardwood meaning it is almost impervious to water. It's fairly straight-grained which is great for skirting board and architrave.

Oak is still widely used throughout the construction industry. It has stood the test of time and will no doubt be as popular in years to come.

We recommend opting for the lacquer finish as it really enhances the tones in the wood.

Bespoke.

If you'd like something we don't sell online, just get in touch and we'll sort it.

Our bespoke service includes;

Custom Sizes

Custom Profiles & Matching

Custom Timbers

Custom Paint Colours

Whether you're buying MDF or Oak, our boards are finished to the highest quality, we only sell goods that we'd want in our own homes. To see the quality of our boards without spending a penny, order a free sample today.

Rebate Service.

Our rebate service is perfect for anyone who is trying to hide pipes, cables or dosen't want the hassle of replacing old skirting board.

How to work out your Pipe and Cable Rebate?

We've done the hard work for you here, simply follow our chart! Make sure your measurements fit into our standard rebate sizes. If you need a bespoke rebate just get in touch and we'll sort it.

Skirting Depth

15mm

18mm

25mm

Cable Rebate Size

9mm x 20mm

12mm x 20mm

19mm x 20mm

Pipe Rebate Size

9mm x 40mm

9mm x 40mm

9mm x 40mm

How to work out your Skirting Over Skirting Rebate?

Working out what rebate you need is easy, simply measure the height and depth of what you're covering. Once you have those two measurements you can work out which board height and depth you need.

As a rule; We always add 10mm to the height of what you're covering and we always leave a board depth of 6mm for strength.

Add 10mm to the height and minus the depth from our boards to make sure it leaves 6mm. We can supply 15mm, 18mm, 25mm and 30mm board depths. So for our example we could use 18mm board depth (18mm - 10mm pipe depth) as it leaves us enough strength in the board.

Returns & Refunds

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase emailed to us at sales@metresdirect.co.uk

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)Any item ordered in error such as, wrong dimensions, colour, finish etc.Any item not in its original condition, is damaged or missing parts for reasons not due to our error.Any item that is returned more than 7 days after delivery.For the above cases we will refund 50% of the order value excluding any delivery charges.

Refunds (if applicable)Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-3 Business days.

Late or missing refunds (if applicable)If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at sales@metresdirect.co.uk

Exchanges (if applicable)We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@metresdirect.co.uk

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance.