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Shipping & Returns

Please note we use Expresspost and must be signed for on receipt of delivery.

Orders can be tracked Here using the tracking code on your order history.

Where possible we will try to adhere to better lead times. In the unlikely event of a delay we will contact you immediately and inform you of the estimated date of delivery. Products are subject to availability and delays may sometimes occur beyond our control. If your order is not available we will contact you to give an estimated date of availability.

If returning a product for any other reason than being faulty it must be unused, in resalable condition and any tamper resistant / security seals must be intact, if this seal is not intact the item cannot be re-sold and will not be accepted by our returns department.

You are entitled to return a product in the below circumstances :

· Damaged in transit (all seals intact)· Faulty and not working· Within 14 days of delivery under distance selling regulations (all seals intact)

If you are returning an item because of an error on our part or because it is damaged or defective, we will send you a postal label for returning the item.

When returning an item(s) please ensure that you include a brief explanatory note which must include your name, order number and reason for return.

To obtain a return order number please email onlinesales@petermark.ie or telephone 353 1 6614888.