Due to Google's recent change in 3rd party log-in protocols, our integration with their systems are currently off line. We are working on repairing the integration, thank you for your patience.

In the mean time, we are offering account transfers from GoogleID log-in to Snail ID log-in. To open a transfer request ticket please email support@snailgamesusa.com, with the subject line "Google Account Transfer Request!"

Make sure to include the following info:1. Account ID (Your Gmail Email address)2. Character Name (With exact capitals)3. Server Name4. Game Name5. Destination Snail Account ID (The Snail account registerd already and with no character under it, you want to transfer into)

Our customer service team is standing by 24/7 to assist with all account or billing issues.