This course is for registered participants of the Body of Knowledge Course program. Learn more at http://www.theberylinstitute.org/?page=PXBOKCourses.
What is the history of patient experience and how did healthcare get where it is today? In this course you will travel back in time to explore the past, learning about the many influences that have led to the current patient experience movement that exists today.

What is the history of patient experience and how did healthcare get where it is today? In this course you will travel back in time to explore the past, learning about the many influences that have led to the current patient experience movement that exists today. This one hour facilitated course offers you an opportunity to reflect on the past and look to the future of patient experience.

This course is for registered participants of the Body of Knowledge Courses.