Customization, Deployment and Training

IDS provides a variety of services to support customization and deployment of our solutions to meet the specific needs and objectives of our clients. These solutions include Bridge Optimizer®, NBI Optimizer®, Roads Optimizer®, WaterNet Optimizer®, and SewerNet Optimizer®. Our enthusiastic team includes professional engineers, experienced software developers, project managers, and subject matter experts. The team will work with you on-site or remotely to identify your organization’s requirements and tailor the solution to ensure organizational efficiency, cost-effectiveness, and successful deployment. Our team will continue to work with you to support and fine-tune the solution through our post-implementation services.

Our services include:

Customize solution based on your organization’s data schema, planning policies and scenarios, and required forms of data reporting and presentations.

Customize solution’s preservation methods database to reflect your organization’s experience and practices for the selection criteria and constraints on using preservation methods.

Customize the solution’s cloud-based services interface to allow users 24/7/365 access to the solution’s analytics functions, reports, maps, charts, plans, documents, and other system functions using a web browser. The cloud-based interface can be hosted on client’s premises or on IDS high-performance high-availability secure cloud services.

Training and post-implementation support to your team to ensure fast productivity and continuous improvement (link to training courses).