From umbrella topics like UX or Taxonomy to more specific terms like Enterprise Content Management or Pre-cart Findability, design comes in when someone has a big mess and they need help fixing it. Read more »

Designing a taxonomy is the process of defining its structure. It details how different relationships will be used, formatting of the labels, and the attributes that will be associated with each term and relationship. The design process is also the right time to consider the governance and maintenance procedures for the taxonomy along with the technical implementation considerations. Read more »

Big Data offers the promise of prediction but the focus on data and processing may prevent us from confronting our real challenges in the information space. Why considering Hard Content may lead to implementation worthy innovation.
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At the end of the day, taxonomies are a means to an end and are rarely valuable on their own. They’re the bridge in the conversation between a business and its customers, an information system and its users. Read more »

Conducting design workshops in professional settings poses an entirely different set of challenges than educational settings. Create an environment where clients can get involved and see results. Read more »

Conducting a design workshop can help bring stakeholders together to iterate potential solutions from within their business context. Every workshop brings new lessons on how to improve collaboration and better design experiences. Read more »