Packages sent outside of EU may be subject to the customs fees, taxes and import duties of the country to which you have your order shipped. These charges are always the recipient’s responsibility.

All orders within EU purchased from exentri.com are shipped out from our warehouse in Sweden.
Orders to Norway purchased from exentri.no will be shipped from our warehouse in Oslo.

Exceptions! Orders to:

Spain, Portugal & Andorra: will be shipped from our warehouse in Spain Italy: will be shipped from our warehouse in Italy USA & Canada: will be shipped from our warehouse in USAChina, Hong Kong, Singapore & Taiwan: will be shipped from our warehouse in Hong KongCroatia, Serbia, Slovenia, Makedonia, Bosnia & Montenegro: will be shipped from our warehouse in CroatiaAustralia & New Zealand: will be shipped from our warehouse in Australia

We aim to ensure that you receive your order as quickly as possible. All orders will be shipped within 3 business days after confirmation. Please notice that this does not mean that you will receive your package within 3 business days.

How long the shipping takes, depends on where you are located and on the postal system in that current country. Kindly note that orders are not handled nor shipped out on weekends and local public holidays.

Tracking

Orders purchased from exentri.com will be shipped as an unregistered parcel to your post box, without tracking number. Please allow until the estimated date for your order to arrive. Local delays in your area may occur. If your estimated delivery date has passed and you haven’t received your order, please send an email to post@exentri.no so we can help you further.