The Future of Consumerist

Over the last twelve years, Consumerist has been a steadfast proponent and voice on behalf of consumers, from exposing shady practices by secretive cable companies to pushing for action against dodgy payday lenders. Now, we’re joining forces with Consumer Reports, our parent organization, to cultivate the next generation of consumer advocacy.

Stay tuned as Consumerist’s current and future content finds its home as a part of the Consumer Reports brand. In the meantime, you can access existing Consumerist content below, and we encourage you to visit Consumer Reports to read the latest consumer news.

Let there be limits

Delta Air Lines
Delta is switching to larger aircraft and adding flights to airports in Punta Cana, Nassau, Freeport, Key West, Miami, Ft. Lauderdale, Sarasota, Orlando, and more. The airline also says that more than 2,000 seats have been added to airports along Irma’s path to help customers evacuate the area.

The carrier has also capped one-way fares in all cabins at $399 for flights to and from southern Florida through Sept. 13.

“There’s only so much airline capacity to any destination,” the airline said in a statement. “When bad weather hits, there’s typically a surge of last-minute demand. Normally, these last-minute fares may be expensive. When bad weather may affect a city or region, an airline can make more last-minute, lower-fare seats available to help people who need to travel find and get an affordable fare.”

JetBlue JetBlue is “offering any remaining seats in select markets” at reduced fares starting at $99 and going up to $159, including taxes, until Sept. 13. However, “due to high interest in this offer, seats are predominantly sold out,” the airline said on Thursday.

American Airlines
American said that although most of its flights out of Florida have sold out, it has put a limit of $99 on the price of one-way ticket for a main cabin seat, also through Sept. 13.

United Airlines
The airline has sold out all seats out of the state through Friday, and has added six new flights, All those flights have been capped at $399, the airline said, reminding travelers that it has also enacted a travel waiver and has expanded the cities and dates of that waiver. More information is available on United.com.

“We are suspending operations in South Florida beginning tomorrow afternoon. This will extend into the weekend,” a United spokesperson told Consumerist.

Traveler complaints

While price-gouging is illegal in Florida after a declared state of emergency, airlines are regulated by the federal government and thus, are not subject to state laws.

To that end, after many travelers reported fares of more than $1,000 for seats on flights out of Florida, the Department of Transportation said that it has received consumer complaints from areas impacted by Harvey and Irma, and that it will evaluate whether they raise any violations of our regulations.”