I want to change the firstname/lastname in my forum account information, so I click on "Click here to edit your account information." That brings a popup that shows my firstname/lastname, occupation, etc. I edit the firstname/lastname fields, then click "Update". I'm then asked to "Please reauthenticate your account" by entering e-mail address & password. I do so, then I get a message that says my account was successfully updated.

If I immediately check my account info again, it appears the change was made. But if I exit the browser, re-launch, and go to my profile page again, firstname/lastname are back to what they were previously. So the edit didn't "take".

I'm on a Mac, and I've tried this same process using Safari and Firefox, same results every time.

For the past year there has been an ongoing problem with post attribution. Specifically, random members have encountered a bug where posts they have made, both in the past and present, suddenly begin displaying a different members username as the posts author. The member profiles typically still display the correct listing of posts for each user involved, but within the individual threads a level of confusion is caused by the username mismatch.

This issue is well known, and correctable on a case-by case basis. If you encounter such a glitch simply click the Report offensive post link located below one of the affected posts and state that you have encountered this particular glitch. Unfortunately the engineering staff is minimal due to Cnets current financial situation so it may take some time (in a few previous cases, months) before your account can be repaired. In the mean time, though, rest assured that your account is still fully functional and has not been compromised, and that once the fix is applied all of your posts previously attributed to another user will once again be attributed to you. Just try to be patient and make the best of your temporary alias.

But it may be related to your username attribution issue; I do not believe we've had a member attempt to change his/her account information while experiencing that particular glitch. Hopefully it will be resolved once your username is corrected.

It was working during my tests the other day, but failed just now. It appears the Javascript is updating the page but not the server, causing subsequent queries to send back the old information. I am reporting the issue, which may be fixed as soon as Thursday.

Sorry Splashes, we had to roll that fix back. The team is looking into a better solution. At this time you won't be able to edit your first/last name. Contact me directly through my email link if you want me to make those changes for you.

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Track this thread and email me when there are updates.Please read before posting

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