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You're the reason we are here so We're Listening...

It's our goal at McDowell ARH Hospital to always provide you with the best patient and family-centered care.

Below you will find Service Excellence data that shows how patients recently rated their experience. This information is compiled and measured from patient comments given to our patient satisfaction surveyor, National Research Corporation (NRC).

Patients are randomly selected to receive a phone survey. A NRC representative will ask you some questions about your hospital stay or visit at one of our ARH facilities. We encourage you to answer these questions and openly express your opinion of the care you received.

Your feedback is important to us as we continuously look for the best way to improve our care and our services. Help us as we strive to make ARH better for you and your family.