Catalogs

If you do not wish to receive our catalogs, please email us. Type your name, address, and tracking code EXACTLY as they appear on the catalog mailing label. Your name and address will be removed from our mailing list. Please note that you may receive 1 or 2 more catalogs as they may already be in the process of being mailed when you make your request.

If you wish to cancel your subscription to our Email Flier, go to the Removal page and submit the completed form.

Having Problems Ordering Online

The most common problem when ordering online is that your browser may not be configured properly. Sometimes the security settings of your browser are set too high and this can prevent your order from being processed. If you are having problems adding items to the shopping-cart, we can try to help you adjust your browser settings.

Call our customer service line at 800-644-2442 and ask for the web-site manager. Our support hours are from 10:00am to 4:30pm EST. Please be at your computer, online, and at our web-site so we can quickly try to solve your ordering problem.

Incorrect Images

With so many items online, sometimes the image does not match the description. We apologize for these errors and will correct them as soon as we are able however, we can only honor the price that matches the description, not the image.

If you find an error, please let us know. Click here to report an image error. Please include the item # that is shown incorrectly. Thanks for the help.

International Orders

Additional freight charges will be added to your order based on the weight and destination. All international orders are shipped via USPS International. For the exact charges, you may call Customer Service at 1-610-644-2442 (9:30am to 4:30pm E.S.T.), fax to 1-610-889-9549 or email us.

Please note that any customs transactions will be your responsibility. Street address and telephone number are required. Some Carriers will not deliver to a PO Box or an APO/FPO.

Our Guarantee

If for any reason you are not satisfied with your purchase, you may return it for replacement, credit, or a full refund within 30 days. Special Order items and purchases made through Lay-away, may only be returned for merchandise credit. Shipping and handling charges are not refundable. Please allow 2 - 4 weeks for refunds. For credit card orders, please allow 2 billing cycles for your credit to appear. Not responsible for printer's errors. All orders are subject to availability, all prices subject to change. No adjustments after 30 days.

Sign-Up For Weekly Sales Flier

We send out a weekly Email Flier containing sales, new item announcements, and other specials, many of which can only be found on our web site. If you would like to receive this flier, click here.

This is an Opt-In email and once you submit your email address, you will receive an email, at the address you supplied, to which you must respond. Once you have verified your email address, you will begin receiving our flier within the next week.

We do not make your email address available to other companies

If you wish to cancel your subscription to our Email Flier, go to the Removal page and submit the completed form.

Terms & Conditions

If the merchandise is being returned, exchanged or is damaged please call Customer Service Mon. - Fri. 9:30am to 4:30pm E.S.T. 800-644-2442. Have your Invoice and Customer Numbers available. Please make sure your merchandise is properly packed with the original packing material and original box and carton.

After customer service approves the return send to:

Worldwide Collectibles & Gifts

2 Lakeside Avenue

Berwyn, PA 19312-0158

All Howard Miller clocks and curios are subject to a 5% restocking fee and return freight costs if the order is cancelled after being shipped.