Supplier in Director not participating with Salehoo anymore

Just contacted Christmas Central to see about dealing with them. They are in your directory but per sales rep have not dealt with Sale Hoo for months. Directed me elsewhere. As a new member I am concerned I will run into this again. If you are not dealing with them they should deleted from your directory.

Please note that many of the suppliers listed in our directory have been here since SaleHoo started, they sales rep that dealt with you may be new. But it is true, SaleHoo doesn't deal with any of the suppliers apart from reviewing and processing their application, and when they have concerns pertaining to their SaleHoo listing.

Like Marc, I am curious as to why they sales rep directed you elsewhere, regardless of where you found them you are still a customer and they could have readily done business with you.