d. sub-headings, numbering and bullet-points in formal essays - but
use them in reports.

e. asking questions.

Julie, I'm your practice
teacher, you're my student. And I have to tell you to refrain from using terms
such as "loony", "fruitcake" "nutcase" and "one sandwich short of a picnic" to
describe people with mental illness.

Oh, come on, Clare! Don't be so PC.
Are you telling me you've never used those expressions?