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Topic: Invalid Picture (Read 845 times)

Hello!We have an older implementation of @Vantage (v9) on Windows Server 2008. It just started giving an error when starting the fax server; "Invalid picture". Nothing logged that I can see, just prevents the @vantange from starting.

Applied support may be your best bet here, but I'm thinking that you have a fax queued that has a bad or missing image file. When F@ starts, it checks the queues and tries to send but if its seeing a missing file its not able to send.

May also check that server for errors as it could have a failing/failed drive or something.

I had the same thought after I posted, went through and removed the Inbox/Outbox images, but no luck. Not sure why, but don't have Shadow Copies enabled on this, I'm sure it was a good reason at the time.... I'll dig around some more, perhaps a reference in the registry.