great spare part

Written by: urban y elite anteriores a 2010

31 diciembre 2014

5/5

a great part which was lost on a flight. however it took 3 weeks to arrive, even though the item was showing as in stock and expected delivery 48 hrs.I was then advised (after i had chased) the part was out of stock in the UK warehouse and it would need to be sourced elsewhere, 3 weeks later it arrived after many emails, no phone helpline number in the UK does not help. To be without a pram for this long severely impacted our mobility not to mention the stress it caused. The refund of 8.95 GBP hardly made grounds for good service recovery.