Are you using the E2 by itself or with CCR or a Gypsy? Which image specifically? I can try it and let you know if same thing happens to me.

Can you post of pic of what it looks like?

ETA: Adding some pics of samples I tried. A) Using machine alone, B) Using machine with Gypsy and, C) Using machine with CCR.

Have you tried adjusting your blade depth, pressure, etc? Is your machine up to date? If yes and yes, you are probably better off calling support. They can walk you through some troubleshooting over the phone. HTH

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