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Hi,
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The first thing to try would be to clean the unit. If you don't have a DVD player cleaner you can get them at Walmart, Target, or any electronics store. Get one that uses fluid. run it thru a couple times and hopefully all will be well. If not, you need to send it out for service. They will just replace the transport. Generally at a cost of 100 to 150 and two weeks or so for turn around time. Hope this helps

If no disk is detected it means that the lens are dirty or defective.
If the lens cleaner disk, or using Qtips and alcohol did not work, then the lens pickup or the disk drive must be replaced.
this involves precision soldering and must be done by a technician.
Regards.

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HelloHave you tried another USB port on the computer ,also try uninstalling and reinstalling Nero apart from that it could be a fault with the laser lense on the drive itself and will have to be repaired or in this case time to buy another one.

The DVD portable player and the DVD disc came from the same countries?Ur DVD portable player and DVD disc u are using might have the wrong region DVD disc format frequencies.Like PAL frequencies only play Euroupean,Asia,Middle East,Austriala and Africa products.NTSC frequencise play only USA,Canada and Mexico DVD Disc products.

Issue with Logic Riding process due to laser lenth fail to read correcly .... Try to clean lenth with a wet cloth don put anyting beside water...To do So You may have to take off cover look for screw on the side and back cover then take the interior plate on the top of the laser lenth then clean it gentley. with a wet clot then dry it with a dry smoot cloth.. Q-Tip it good ..

If no disk is detected it means that the lens are dirty or defective.
If the lens cleaner disk, or using Qtips and alcohol did not work, then the lens pickup or the disk drive must be replaced.
this involves precision soldering and must be done by a technician.
Regards.