Shipping & Returns

Shipping

We provide several shipping options:

Ground

2nd day

3-day select

Overnight

Customers are charged the actual shipping cost of each shipment. A separate credit card charge will be processed for this. UPS is our carrier of choice, as they provide us with highly negotiated rates.

Please note on your order which shipping option you would prefer.

Shipping Policies

All wine is stored and shipped from New York state.

All bottles are sent in styrofoam shippers.

Our goal is to ship orders as quickly as possible. Most orders are shipped out within 1-2 business days. We don’t like to have wine shipping over weekends, as there is no way to predict what sort of warehouse environments/temperatures they will be stored in. In many cases, orders that are placed on Thursdays and Fridays will be shipped on the following Monday to ensure their safety.

Weather Policy

During the very hot and very cold months, we will wait for approval to ship your order. We can also hold your order for more appropriate shipping weather.

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Travelling From May 23 - June 9

Thanks for visiting Cellaraiders. I will be out of the US until June 9th. Therefore we will resume shipping on June 10th. I will be answering emails, though there might be a day or 2 delay in my response due to the remoteness of my travels. Phone calls will not be returned until my return on the 9th. Sorry for any inconvenience.