Royal Mail has announced plans to make it easier for customers to post and return parcels at Customer Service Points in Delivery Offices nationwide. From April 2017, they will be able to print delivery and return labels at all of Royal Mail’s 1,200 Customer Service Points.

Easier to post and return parcels

Royal Mail’s new self-service Labels to Go solution sends an email containing a unique QR code to any customer wanting to return items online or buy online postage. When scanned at a Customer Service Point, the QR code produces a postage label which can be applied to the parcel.