Support

Subscription FAQ

How does Casetify Monthly work?

At $10/month, you'll receive your token via email every 30 days. Redeem to customize your backplate or select from thousands of our Artist Collections. $40 for your first Bezel Bold case if you don't already have one, then enjoy the subscription for only $10/month thereafter.

What's included in the Casetify Monthly?

Interchangeable backplate plus VIP treatments including promos.

Is there a fee to join?

No, there's no membership fee.

What is the cancelation policy?

You can cancel Casetify Monthly at any time. No cancelation fees.

Which device is the Casetify Monthly available for?

Currently, Casetify Monthly is available for iPhone 5 and iPhone 5s only.

Can I skip this month?

Yes! You can skip as many months as you'd like. The redemption tokens unused remain valid in your account.

How do I redeem my monthly Casetify Token?

Once you've signed up, you'll receive a Casetify Token every 30 days via email. Or check for your token in your Subscription Settings.

Can you combine Casetify Tokens with other promotion/discount codes?

You cannot combine token redemption with any promotional offer.

What is your return policy?

We want you to love your Casetify as much as we loved making them. But, if for any reason you want to exchange it, send us an email at hello@casetify.com.