Re: An In-App Purchase has been returned

There is a warning message displays in my itune connect's In App Purchase page but there is nothing highlighted in the table. This is very stange. Is there anyone having the same problem? Or can anyone help?

I have the same error message and there is no highlighted row in the table. Also I can't manage to send a new in app purchase to review. When I presses the button "Submit For Review" I am always received the following erro rmessage "You must upload a screenshot before submitting an In-App Purchase for review" But I am sure I uploaded screenshot.

Clearly something is going on, and of course this happens when I'm just about to submit my first app. Some of us are not pros at this coding stuff and seriously cant be dealing with this right now. It is expected to work on your end so that I don't assume that it is something I have done. I have tried creating multiple iAP's for multiple different apps and this message shows up the second I create an iAP. Nothing is even highlighted. Come on Apple...Why doesn't your products just work huh?

Same here, also just before I wanted to release a new App. The funny thing is that my IAP Sandbox Testing is messed up as well, transactions wouldn't download hosted content or they are not appriately finished when I call it in the payment queue. Something is fishy here.

I had a big drop in sales on last Sunday, and thought that discussed issue was a reason (looks like I've got a few sales before accident happened and zero after), but on Monday I had new sales in usual range for this day (but still at the bottom border of range).

Will try to test sales on my friend's device tommorow.

Guess we have to contact Apple support with this issue cause it doesn't tend to magically disappear.

No, there is clearly nothing we can do or a solution. Its a screw up on their part, and its like they dont realize how important it is that it needs to work. Some companies launch campaigns with apps that need to be released exaclty in a time frame or could cost them hundreds of thousands. I talked to them on the phone and repeated myself about 1000 times what happend, cause they were clearly thinking it was my fault. Best thing to do is call them really quick, tell them about the error, and refer them to this disucussion so they realize how important it is. Also, we should all refresh the page 1000 times until there is a million or so views, maybe then they will get to it haha.

Having the same issue here and adding my voice. To any Apple representatives reviewing this discussion: we all understand you are overworked, underpaid and instructed to never admit failure. But, please at least make an effort to acknowledge our concerns, and take some action to resolve or clarify the situation for us. Thank you.

I'll update you as soon as I get any news, but honestly I don't expect to get any more news until the issue simply "disappear".

We are right in the middle of a development sprint and are not in the process of submitting an app update and waiting for a review so it doesn't directly affect us. But I was wondering, are any of you stuck in the submission / review / approval / release process because of this?

FYI, I never got a second reply from Apple, but earlier this week I submitted a bunch of new IAP, they got approved without any problems the next day, and as soon as they got approved the error message disappeared.

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