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Those tasked with building and maintaining resilient services and systems at scale are aware of the concepts behind “Infrastructure as Code”. Configuration management tools and services such as Puppet, Ansible, Chef, and others have become a staple in the provisioning, management, and more of critical components of systems worldwide.

With the growing popularity of ChatOps (the concept of moving actions and context related to Operations into a persistent group-chat tool) more and more teams are beginning to find even more efficiencies and benefits. What does it look like when teams have begun to manage much of their infrastructure from the interface of group-chat? How can ChatOps help scale not only the infrastructure and software that we are building but the business as it grows. This talk will point out the often misunderstood challenges of complex systems, scaling companies, and how ChatOps is solving these very problems.

Jason Hand writes, advises, and lectures around the world on the principles and nuance of DevOps. He has spoken at companies including Comcast and Verizon, as well as dozens of conferences, Meetups, and webinars and was named "DevOps Evangelist of the Year" by DevOps.com in 2016... Read More →