Stop losing money to fraud!

Stop Scams, Spam and fraud!

Fraud is a common occurrence for ecom stores, stop scammers from placing orders on your store and avoid chargebacks.

About Fraud Scanner

If you spend time manually reviewing and cancelling orders marked “Fraudulent” or are receiving chargebacks from orders marked High Risk of fraud, this app will save you time and money.

Reviewing potentially fraudulent orders can take a lot of time, and can cost a lot of money in chargeback fees. And, with an increasing amount of online scammers, it’s easy to miss potential fraud if you are reviewing orders manually. The time it takes to comb through orders looking for high risk customers could be better spent marketing your business or fulfilling orders to legitimate customers.

That’s why we created the Fraud Scanner app. Our app takes the stress out of dealing with fraudulent orders; this app will automatically cancel orders labeled by Shopify as a High Risk of Fraud.

Here’s how it works…

Simply install and activate the app, and instantly you will never have to worry about reviewing your Orders for fraudulent customers ever again. Just set the dashboard to “Activate” and our app will actively find and cancel any new orders that are marked with High Risk by Shopify. All orders before installation and while the settings are Deactivated will not be affected at all.

Features:

Cancel orders marked High Risk of Fraud automatically

Activate / Deactivate settings

Easy 10 second installation

Get more control over your orders

We are shop owners ourselves and understand how frustating it can be be worry about finding and canceling orders marked for Fraud before shipping out products. We created this app for ourselves, but after realizing how well it works, we decided to offer it to other stores owners as well!

Most recent reviews

XBODY UK

Cancels fraudulent orders but order confirmations are still sent to us, which means we still have to manually log in and check every order. This defeats the whole purpose of the app!

Developer reply

April 29, 2019

Hi, per our communication with you, this is something completely out of our control as Shopify does not all apps to access the Checkout system and the confirmation email is sent before we are able to access the order. We sympathize with your frustration since it's frustrating for us as well, but please understand that this app works entirely as described/intended and we have done everything in our control to create and offer a product that works to cancel fraudulent orders. Also, as high volume store owners ourselves, we strongly recommend not using a shipping setup that ships goods on orders that have been canceled since that would essentially ship any order that has been previously canceled. We hope you can appreciate our humble position here and we would greatly appreciate any modification or removal of this review.

Kindly,
Jonah, Founder

aboniks

Rating

2 of 5 stars

Last edited

March 22, 2019

Easy install and clean uninstall. Automatically cancels transactions flagged by Shopify as high-risk. If that's all you want, the app will deliver it.

This developer is technically proficient and fairly responsive, but inclined to cut corners. Email from app users may be discarded by overly aggressive spam filters. Don't expect them to spell your name correctly in correspondence.

Developer reply

March 14, 2019

Thank you for your review. Per our extensive conservations outside of this review and the many changes we’ve made to our systems, I am sorry that you did not find your support experience up to your standards. We strive for fantastic customer service and make sure to promptly and efficiently answer any and all emails in our inbox. We also work closely with Shopify to ensure that we are always in compliance with their strict privacy and disclosure guidelines, so it’s unfortunate that you feel this way. After deliberating with the Shopify team they were more than impressed in the effort that we made to satisfy your concerns, they also found them to be a bit bizarre. However, as a customer we respect your opinion and will continue to work to improve your experience in the future.

We look forward to having you as a customer and working to improve all of the aspects listed in your review.

Sincerely,
Jonah
Co-Founder
10x Apps

Kappa USA

Rating

5 of 5 stars

Posted

January 30, 2019

Simple but important app that automatically cancels high-risk orders. We get a lot of orders and so this app cuts time it takes to manually cancel orders. Customer support is pretty responsive and helpful as well.