Dark shadow on right side of picture

Canon rebel XTi-
Camera is 3 months old; when I use the flash to take pictures, the pictures have a dark shadow over the right side; does not do it all the time and seems to do it more when camera is turned vertical ( that's weird I know) is it the camera, the flash, the card? I reformated the card and it still does it

I HAVE THE SAME PROBLEM AND COULD NOT FIND A SOLUTION ON CANON'S WEBSITE. DOES ANYONE KNOW WHAT IS CAUSING THIS PROBLEM? I USE THE 28-135 ULTRSONIC LENSES ON A REBEL XT.I HAVE THE SAME PROBLEM AND COULD NOT FIND A SOLUTION ON CANON'S WEBSITE. DOES ANYONE KNOW WHAT IS CAUSING THIS PROBLEM? I USE THE 28-135 ULTRSONIC LENSES ON A REBEL XT.

I am having the same problem. I bought my camera in February. The problem started in November. I get the diagonal shadow when I use the camera in the vertical position in auto mode and the flash is on.I am having the same problem. I bought my camera in February. The problem started in November. I get the diagonal shadow when I use the camera in the vertical position in auto mode and the flash is on.

AnonymousJan 05, 2008

a shadow appears on the right hand corner of my pictures. Very annoying. as camera is brand new. Any suggestions on what it could be, and a possible solution to get rid of it.a shadow appears on the right hand corner of my pictures. Very annoying. as camera is brand new. Any suggestions on what it could be, and a possible solution to get rid of it.

Sounds like a shutter leaf dropping into the image. however, they are usually horizontal and more likely to manifest when in landscape mode. (horizontal, normal)try using flash pointed up to ceiling.also, could need to check for auto sync speed setting. usually 1/125 to 1/60. if its off, it could be catching the shutter in the wrong place.check manual for settings for using flash.mark

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Was everything set automatic?Was it a cloudy day?Did you take pictures in the sun of an object in shadow?Are your indoor pictures normal?If you are sure everything was OK, no shadows, no bright objects in the picture, ISO was not set 400, flash was not forced on, etc., call Canon. There are adjustments that calibrate the camera for outdoors. It may need to be recalibrated.

Automatic settings are not useful in all conditions. The built in flash is not good over 20 ft. Under low light conditions, an external flash is better option, but it costs additional too. Remember that shooting under low light conditions is always a difficult task. By the way, I don't know about such common problem in Canon XTi

If the flash fires a full charge(eg. in a dark environment) then this message will appear whilst it recharges. If the message appears all the time and you cannot take a photo there is most likely a problem. Try taking some pictures without the flash card to eliminate that first.

You could try increasing the exposure level (press AV+/- while rotating the selector wheel to the right) but this will increase the time the shutter is open and increase the possibility of picture blur. Only other thing to do when shooting indoors is to change to a high ISO - 1600 for instance. This reduces the time the shutter is open so working together with the first suggestion you may not notice any difference!

If still too dark, you need a faster lens - you can pickup a 50mm f/1.8 lens quite cheap - this is an excellent indoor lens as the low F number means it lets in lots of light. The fixed focal length means you will have to move around to frame the shot, but they are indispensible for indoor work and a lot cheaper than a f2.8 zoom.

You can copy the photos to a temp directory, then have zoombrowser import the photos from that temp directory (instead of directly from the camera). This way you can utilize zoombrowser's naming function during the import.

DO NOT MESS with a new camera (or any other new equipment).Take/send it back to the vendor, The purchaser has rights also. Number one it must work.I don't know your location but in UK (& Europe) we have very strict consumer legislation.

Seems to be a common problem with the XTi. Some say it's designed to underexpose to avoid washing out the bright parts of scene. Personally I found it a pita. I had to PhotoShop each shot.So I sent it back to the repair facility. They re-calibrated it. Now it works fine.