What is an in-game ID?

An in-game ID is a unique sequence used to identify your player profile in free to play games. If you ever need any help, our support team can use the ID to locate your profile as quickly as possible.

How do I find my in-game ID?

Each free to play game may call the in-game ID something different, and the process for locating the ID can vary. For steps for a specific game, please click or tap a title below. If your game is not listed, please try the options included in the Other games section.

If you're unable to locate an in-game ID, when contacting our customer support team please include your email address along with as much information about the game as possible (profile name, level reached, amount of in-game currency, etc.).

Big Fish Casino

In Big Fish Casino, your in-game ID is called a Friend Code. It can be found by following the steps below:

Open Big Fish Casino

From the main lobby, select the Settings button (it's the gear icon in the top right).

In Gummy Drop!, your in-game ID is called the User ID. It will only be visible if you've linked the game to your Facebook profile. If you've linked to Facebook, use the steps below to locate your User ID:

If you need help from customer support for a game not listed above, when contacting our customer support team please include your email address along with as much information about the game as possible (profile name, level reached, amount of in-game currency, etc.).