Terms of Use

Submitting a Refund Application

As a customer, you can request a refund during the first 14 days, after your deadline has expired. If you have received a plagiarized paper from us, we will not impose any limitations on the refund's timeframe. However, please provide us with valid proofs that the writer has plagiarized.

* Valid proofs imply the provision of quality plagiarism reports from Turnitin, WriteCheck, and iThenticate. These are the only plagiarism checking systems that can be regarded as reliable. Please, do not submit plagiarism reports delivered by SafeAssign.com. Also, please do not forget that we will not accept handwritten reports. Tables of contents, title pages, references lists, and properly formatted quotes are not considered as plagiarism.

If your paper is a continuation of a previous paper, we will not be responsible for any plagiarism detected in the original paper you upload to our company. We will review only the passages written by our professionals.

If you are completely dissatisfied with the quality of your paper, please, contact our Refund Department, and we will take care of the matter. If we find your claims to be justified, we will return a formal letter in 3-4 days. You will receive a partial or full refund, depending on your situation.

Revisions

You can enjoy the advantages of our free revision policy, if you request a revision in the first 48 hours after your deadline expires. If you are late, additional compensation will be needed to revise your paper. If the writer agrees to review your order for free, you will not receive any refund.

If you have ordered a long paper (more than 20 pages in length), you are eligible for a free revision during the first 30 days after your deadline expires.

You cannot apply for a free revision, if the instructions for your revision are different from the original order instructions. Also, if you fail to upload essential order materials before the writer starts working on your paper or uploads the completed work, you will have to pay additionally.

If you want to use our free revisions policy, please, consider the deadline for your revision and provide thorough recommendations to revise your paper. If they are complex, we may need up to 24 hours to meet your requirements. We will do everything possible and impossible to complete the revision on time.

You are entitled to check personal messages from the writer and our administration regularly. Many customers delay their communication with the writer and/or fail to attach the materials needed for their paper on time. You are responsible for supplying the writer with essential information regarding your order.

Our company provides customers with the possibility to resort to a free revision within 14 days while without “Extended Revision” option customers have only 48 hours. This option costs only 30% of the order price. Please remember this fee cannot be reimbursed if a client does not apply for a free revision. Also, keep in mind that the clients are not allowed to modify original and free revision request should be made according to original instructions.

A Full Refund

You can be eligible for a full refund, if you have made a double payment or placed the same order twice. Please, contact our support representatives once it happens.

You can be eligible for a full refund, if we do not find a writer for your paper.

In case of a full refund, you will not own any rights to the materials provided by our company.

A Partial Refund

You can be eligible for a partial refund, if you have accidentally placed an order with a wrong number of pages. We will reconsider the price and refund the difference.

The amount to be refunded can be reduced, if you fail to indicate the level of complexity needed for your paper. For instance, you choose PhD instead of High School.

If the instructions provided to the writer are contradictory, we may need to recalculate the amount of refund to be administered upon your request.

Once a writer is assigned to your paper, the process of cancelling your order will be the following:

Refund percentage

Passed deadline

100%

10-19% of the deadline

90%

20-29% of the deadline

80%

30-39% of the deadline

70%

40-49% of the deadline

60%

50-59% of the deadline

50%

60%+ of the deadline

* You cannot cancel your order, when 1/3 of the deadline is left to delivery and the writer is working on your paper. If the paper was finished and uploaded, you cannot cancel your order.

All tips are non-refundable. The payment for custom writing/editing/proofreading/rewriting/formatting may be refunded only. Tips cannot substitute an additional or compensation order.

Late Verification

If you do not respond to our questions or queries to confirm your financial details, we will have to postpone the deadline for your paper. It will be calculated since the moment such confirmation was provided. You will have to extend the deadline. Otherwise, additional compensation will be required to make sure that the writer can cope with your hot order.

Word Count Issues

Our pages are counted, based on the number of words (approximately 300 words per page). If you need the writer to make calculations, we will review these rules and how they apply to your order. We will recalculate the price of your paper, based on its complexity.

PowerPoint presentations include speaker notes, between 100 and 150 words per slide. You are responsible for choosing the appropriate type of order, when you request assistance with PPT.

As for online tests, we will calculate the cost of your paper based on the number of questions in them. On average, 5 test questions make up one written page. So, if you have 25 questions, you will have to pay for 5 pages.

Delivery/Deadline

If you need your paper to be delivered early, we will request appropriate compensation. If you need your paper before the deadline, we will recalculate its cost and request additional payment. If the writer finishes your paper before the deadline but without additional compensation, you will lose your right to request a refund in the future.

If the writer did not meet the deadline for your paper, you can be eligible for a partial refund. We will recalculate the cost of your paper according to our pricing structure, as posted on our website.

Order Type

You should be attentive choosing the most appropriate type for your order. Make sure you do not confuse essays with dissertations or online tests. We cannot provide a refund, if you fail to pay for the amount of services ordered from us.

In terms of "rewriting", our services will be limited to rewording the original text. If you ask the writer to do anything additionally, we will request a compensation for these services.

We strongly recommend that you check your messages from time to time. Effective communication with the writer and our support representatives will bring a better result, particularly if you need to approve the topic proposed by the writer.

Our aim is to provide a new option which can help students write their researches taking as guideline excellent examples of any kinds of papers. This option is new and progressive; it is even easier than buying a custom written paper! Due to this service you can find and choose what you need by yourself without paying almost anything.