CASE warns Ofo Singapore as users complain of fewer bikes

SINGAPORE: Even as bike-sharing company Ofo faces cash flow problems, it must continue to ensure that it has enough bicycles for its users in Singapore, said the Consumers Association of Singapore (CASE).

In response to queries from Channel NewsAsia, the consumer watchdog’s executive director, Mr Loy York Jiun, said on Wednesday (Jan 2): “There have been reports that Ofo China is encountering cash flow problems.

“Hence, CASE has reached out to Ofo Singapore to request for more information on the situation in Singapore.

“Notwithstanding the above, Ofo Singapore still has an obligation to their existing customers to deliver a minimum level of service – there should be sufficient bikes available to meet the needs of their existing pass holders until their passes expire,” Mr Low added.