I can't connect toshiba BDX3400KU media player to the internet (verizon)

The blu-ray player works fine, but I have tried a dozen times to configure it to connect with my wireless router. I'm sorry, if I knew what I'm doing wrong, I'd do something else. I have Verizon Fios and I've connected a dozen or more wireless phones, tablets, laptops, etc. but this has me stumped. The on-line manual and the instructions on the screen of the box are scant and confusing. I can't explain the problem because I don't have a clue. I'd just like to know if it is possible to connect with my provider. The box is connected to my Maxent TV by HDMI. Sorry I can't be more specific.

6 Suggested Answers

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.Goodluck!

Your IP address for you linksys router needs to be changed. More than likely there using the same IP address such as 192.168.0.1.
You have to convert your linksys router to a switch and change the IP address range it uses to on that doesn't conflict with the Verizon router.
10.150.1.1 should work.

Anonymous

HI If the browser shows working offline and wireless is connected fine then it could be an issue where work offline is checked in the browser.In internet explorer 6 its found on File in the menu, if work offline is already checked, check it again to remove the check mark and then try, if its internet explorer 7 its found on tools, the same steps and in firefox under file, Also try this step as well, if its internet explorer go to tools-internet options-and in internet options-go to connections tab-there is dial up and networking box-remove the dial up connections from the box-and check the one never dial a connection

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

My netflix stopped working cause I didn't update my Credit card info when I got a new card.

I can browse Vudu just fine but after getting billing info correct for netflix, Doing a system factory reset of the visio I still get a Not connected to the internet message when trying to start Netflix.

Seems like the DNS on your router has failed to provide address info for your BR player. I would first try this:

Unplug the Blu-Ray player

Unplug your router for 20 seconds

Plug your router back in and wait for the Wifi symbol or WLAN light to turn on

Plug in and turn on the Blu-Ray player

If that fails, I would double check the WiFi settings on the Blu-Ray player, make sure that you have the SSID and passkey correct.If that still fails, I suspect that your router's DHCP table has a problem with it. You may need to consult your router's manual for instructions on how to clear the DHCP table. The easiest way to do this is to perform a factory reset on the router. You will have to redo any configurations you may have applied to the router such as WiFi name (SSID) and pasword.

After setting my BD60 up and getting the internet configured so that it worked properly, this weekend, I still didn't have a Netflix icon. I then found out from Panasonic customer support that only the BD65 and higher models are Netflix enabled, even though Netflix shows that all Vierra equipped machines can receive their service. Very frustrating! Now I have Youtube on my Blu-ray player which I could care less about. On the bright side my BD-Live feature now works.

Have you updated your Blu-Ray player recently? All BD players need to be updated from time to time because of the growing technology of Blu-Ray. Its always been a con of BD players. Best thing to do is have your player connect to the internet. I hope this is the back of your player. Connect your Cat5 (Ethernet cable) to your BD player and than to your router or modem. The port should look like this on the back of your player.

Once you have this connected start your player and it will have a option in the menu to update. Once the update is complete Toy Story 3 and all new BD discs should work. If not, its possible that the disc is bad. More often you just need to update the player.