ENHANCE GX-M2 mouse buttons not working

There are a few different buttons on the ENHANCE GX-M2 gaming mouse. They include a DPI up and down (+ and -) buttons in the center of the mouse which will adjust how sensitive the mouse is to movement, a profile button, as well as back and forward buttons on the side of the mouse.

When clicking the DPI up and down buttons, does your mouse become more sensitive to movement?

If you press the back and forward buttons and they are not working, they may not be programmed for the game you're using or have no effect.

Try different games or internet browsers for the back and forward buttons, do they work now?

Please contact customer service if the troubleshooting above does not solve the problem.