"The Dental and Implantology unit situated at Saint James Hospital in Malta is a very rare find, offering exceptional customer care! From the very first contact with the clinic we had prompt replies to all questions. It may sound funny when you talk about having dental work done, but from the time you enter the door of this clinic you know you have made the right decision, right down to the price.

"I have had two implants and I am satisfied with both. The price was as quoted each time and acceptable. My only regret was that I could not also have orthodontic treatment at the same clinic as this service was not available there. Having said that the implantologist did his utmost to assist at all times and always demonstrated excellent customer care. His approach is exemplary. I do recommend this clinic and have in fact already done so to various friends and colleagues. "

"My treatment consisted of removing my upper teeth and having 4 implants. The procedure was painless. I now have a beautiful bridge.
With results like this it was worth every penny! I can now eat everything without any fear.
I have always had a great fear of dentists but thanks to Dr Mark Diacono and his team who reassured me along the way all went very well! I recommend Dr Diacono who was always very patient and ready to address all of my fears.
I can now smile with confidence!
A very big Thank you!"

"I had a check up and repair to a chipped front tooth. It was the most comprehensive check up I have had. I understood why I was having problems with my flossing from an excellent briefing using my X-rays and my chip was fixed by a dental artist. After six months it is still perfect and my next check up indicated my new flossing regime is working, hurrah!"

"I went through a long lasting restoration process and there is one thing for sure:
I have never met any kind of dental professionals and staff so committed and capable. Not everything was easy-going but whenever a problem occurred they did everything (!) to resolve it. Accompanied by friendliness and caring, which is hard to find anywhere in the world."

"The Dental and Implantology Unit at St James Hospital offers great staff - my dentist was very attentive and thorough, and gave me a holistic overview. It was exactly what I need and I will definitely return
The Dental and Implantology Unit at St James Hospital offers a clean, attractive premises, no waiting time, prices on the higher side but overall a great user experience - excellent staff and aftercare service"

"I needed dental implants or full time dentures but I was always afraid of the big decision. I had spent several years going round dentists...root canal treatments, one of my teeth had cracked, regular fillings and several tooth extractions. I had several teeth missing. I was all the time covering my mouth, as I could not smile without showing the big gapes over my upper gum. Lack of teeth made me feel Old, at the age of 43. My sister convinced me to visit the Dental Unit. I meet Dr Diacono, we spoke and we discussed my fears. My fear of dentures, which I was forced to use at that time and teeth that were shaped badly! I had several visits to the unit preparing for the implants. All the time Dr Diacono patiently reassuring me. We planed a date, an anesthetist was booked. Entering the Unit that morning I was met by the receptionist, this ladies gives you a very good feel when you enter the Unit, and always makes you welcome with a sincere smile.
The team was ready for me, sterile packs, everywhere scrubbed and clean....this was the day. A vein flow was sited, Dr Diacono asked me for my favorite singer and Elvis was the last voice I heard.
When I woke up I was wearing my temporary teeth. No More Dentures, no more gapes. I had my new teeth on! I left an hour after waking up, walking to the car.
Analgesia plans had been made ahead. I cannot say I was pain free, but I was prepared. My face was swollen, and bruised, I felt like a boxer after a good match. I still managed to eat and chew.
Three months later I got my new set of teeth, with the colour and shape I had chosen. And my face looks great. It looks the same, no it looks better. Now I can freely smile. No need to cover my face any more. Its an expense that I am seriously considering of repeating on my lower jaw without any fear. At the clinic you are treated like family, and to be honest ..... I miss you! You are a great team!
The clinic was chosen because of the good reviews I had read, even though at the time nothing was going to convince me to have all my teeth extracted at one go. I feel like visiting friends and not worry about the pain when going to a dentist. Making appointments is quiet easy. The chirpy receptionist reminds you the day before of the appointment. Everyone makes you feel at home. The place is clean and very professional. Thank you guys, you made my dream come true!"

"6 incisors cowns
First of all amazing staff. The receptionist at the dental unit has a wonderful smile that makes your day.
I had a dental treatment with Dr. Susanne Diacono.
The entire experience was very positive. A very experienced dentist who does her job with passion.
I liked Dr Susanne's ability to answer all my concerns and questions.
The end result of the treatment was fantastic.
The nurses were very nice and everyone just make you feel at ease and comfy...
Also the premises look very clean and fresh.
I highly recommend this clinic and Dr. Susanne in particular."

"As an older person, I recently reached the stage where I needed extensive dental work as my teeth were failing and my severe gag reflex rendered dentures of any kind impossible.
A comprehensive treatment plan was drawn up and carefully discussed with me before going ahead. This required the extraction of several teeth, initially planned for five but I believe there were more. I had approximately six implants in my upper jaw and three in the lower jaw. But the crowning glory (no pun intended) was the bridge work for the upper jaw. This is of the highest standard, and great care was taken to ensure a good colour match with what is left of my own teeth. It looks completely natural and I am not sure that anyone would be aware of how much effort and expertise went into reaching this stage. I would have really hated one of those bright white bridges that you see too often!
This was expensive treatment, but I view it as investment for life. The implants and bridge fitted have a projected life, with good care and hygiene, of 15-20 years although the bridge may need changing after 10-15 years due to wear.
I would find it hard to recommend the work of this clinic highly enough. I am a very difficult dental patient as I have a severe gag reflex, which makes almost all treatment impossible without sedation. This in turn led me to being very nervous of visits to the dentist.
The care, consideration and encouragement of the professional staff here has brought me to a stage where I am comfortable entering the dental surgery - a simple visit that previously would have left me in a state of near collapse.
Obviously this amount of work took a fair amount of time, and I always received what I consider to be the highest standards of care and courtesy. Everyone from the Receptionists, through the very lovely dental nurses to Mark and Susanna Diacono and the various anaesthetists were outstanding. Quite apart from the care at the time of the appointments, I appreciated the follow up phone calls to ensure that I was OK and recovering well.
If you are a nervous patient, have a sensitive gag reflex or require any kind of dental work, but especially the extensive type of treatment I have had, I strongly recommend you visit the Dental and Implantology Unit; I am confident that you will receive the same world-class treatment I have."

"Dr Mark Diacono is an excellent dental surgeon who put me at ease and designed my beautiful new dentures. I had all my own teeth
extracted when i was 26 so have worn dentures for many years. Unfortunately my jaw bone is almost gone, so Mark suggested i needed a
bone graft or just 2 implants placed at the front, which is what i had done, he built up the gum part of the denture so now i show my
bottom teeth a little, and my upper denture looks amazing and so natural. Thanks Mark and the team for returning my smile and
confidence, i am more than happy and would say don't wait any longer- just go for it!"

Hi Dr. Diacono,
I would like to let you know that to date I am doing fine with all the treatment done. I am eating everything and most important of all, no pain at all. So at the moment we are enjoying our last month in Malta until we hopefully come back again next year.
I would like to thank all your staff, they were all very helpful during the course of the treatment which made it so much easier for me. So much so that it felt like coming home when coming to your practice. (Sue, Krista which I remember from the initial treatment 8 years ago. The receptionists, apologies I forgot their names, and all your assistants . One of them saved my life one particular Friday when you were not at the clinic and I thought that 2 inserts came lose and were coming down, You really have a good team.
Would also like to thank Dr, Klaus that during the years done wonders with my broken and bad teeth until it was time to refer me to you.

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