Founded in 2003, SunView Software’s ChangeGear is a fully-integrated ITSM Platform built with powerful features and affordable pricing to meet all of your IT service management needs.

Founded in 2003, SunView Software is a leading provider of IT Service Desk software that enables companies to better track, manage, and deliver services across the enterprise. SunView has implemented Service Desk and IT Service Management processes and best practices for hundreds of enterprise organizations in all vertical industries. Our proven approach emphasizes flexible and rapid deployment options allowing companies to deliver cost-effective IT services, gain greater visibility into their IT infrastructure, increase security, eliminate system downtime, and ensure regulatory compliance. SunView solutions enable organizations to realize quick wins and gain fast ROI.

SunView’s flagship product, ChangeGear, is based on ITIL (IT Infrastructure Library) best practices.

Modern, Intuitive User Experience

ChangeGear introduces unique role-based views into the Service Desk designed to maximize efficiency and productivity. The new interface utilizes the latest HTML 5 and responsive web technologies to deliver a sleek look.

Persona-based Dashboards

ChangeGear offers intuitive and responsive dashboards that aggregates key metrics for each end-user based on their role. Over 65 ITSM metrics are available for easy configuration of dashboards.

Workspace for IT Staff

ChangeGear includes a new Workspace that enables IT Staff to efficiently perform their daily activities by providing a consolidated view into all their activities, metrics, and resources.

ChangeGear is a fully-integrated Service Management Platform with powerful features and affordable pricing built to meet all of your IT service management needs.

Purpose-built for Service Management on a single, scalable platform. One platform with the flexibility to provide the solutions you need, from Service Desk and Change Management to a full ITSM suite DevOps toolkit. SaaS or on-premises available.

The ChangeGear Service Management Platform lets you choose the solution that best fits your organization.

Choose Your Solution

The ChangeGear Service Management Platform lets you choose the solution that best fits your organization.

Help Desk - Ticketing + KB

Change Manager - ITIL + DevOps

Service Desk - Service Desk + ITSM

Resources

Video

Video

The Service Desk & IT Support Show took place at London’s Olympia on 8-9 June 2016. View our short video to hear why effective change management has never been more important in today’s agile enterprise.

Guide

Datasheet

White Paper

There can be many misconceptions regarding IT Service Management today. This eBook 50 takes a comprehensive look at the most vital aspects of ITSM and breaks them down in a style that's easy to apply to the real world of IT.

Infographic

Blog

Modern change management solutions are designed to simplify and streamline collaboration through automation and robust messaging tools. Empower your IT team to collaborate effectively with the right strategic tools. Find out more about three change management systems that fuel better communication.