About Us

Express Wed Global Privacy Policy

Express Wed, LLC. (“Express Wed”, or “we”, “our” or “us”) has created this privacy policy (this “Privacy Policy”) in order explain our privacy practices. The following discloses our information-gathering and -dissemination practices for the community platform offered by us at our website (ExpressWed.com, the “Site”) or mobile applications. The platform and related services provided by Company, the Site and mobile applications, including without limitation information provided by Company to potential and actual Contractors and Clients (whether in writing orally or otherwise howsoever) in relation to the services, together are hereinafter collectively referred to as the “Express Wed Platform.”

By using the Express Wed Platform, you do hereby warrant and represent that you have read, understand and agree to all terms and conditions stated herein, and our Terms of Service (the “Terms of Service”). This Privacy Policy is incorporated into, and considered a part of, the Terms of Service, and any terms not defined herein have the meanings ascribed to them in the Terms of Service. This Privacy Policy and the Terms of Service govern the use of the Express Wed Platform offered by Express Wed, and you are giving Express Wed permission to use and store such information consistent with this Privacy Policy and the Terms of Service.

A user of the Express Wed Platform is hereinafter referred to as a “User,” or collectively, the “Users.” In this Privacy Policy, "you" and "your" refer to an individual User of the Express Wed Platform.

Users Outside of the U.S.

Important Information for Users Outside of the U.S. – Transfer of Data

We primarily store data about you, including personal information, on servers located and operated within the United States. If you reside outside of the United States, in order to provide and operate the Express Wed Platform, we may send and store your personal information (also commonly referred to as personal data) outside of the country where you reside or are located, to the United States. Therefore, our collection and use of your personal information is subject to the United States’ laws related to privacy and use of personal data and information. These laws, including what is determined to be “personal data and/or information,” are different and may be less protective than those applicable to you in your country of residence. By accepting the terms of this Privacy Policy, you acknowledge, agree and consent to (1) the transfer to and processing of personal information on servers located outside of the country where you reside, (2) our collection and use of your personal information as described herein and in accordance with the laws of the United States that may be different and may be less protective than those in your country and (3) that you are taking a risk by using the Express Wed Platform.

Links and Information

The Site contains links to other websites. Please review Section 11 of our Terms of Service, for more information.

Information Received by Express Wed

Personal Information. Express Wed collects Personal Information (i.e. data that allows someone to identify or contact you such as your name, address, geographic location of your computer or mobile device, telephone number, email address and bank account and other Financial Information) only if you voluntarily choose to share such information with Express Wed. However, in order for you to take advantage of particular opportunities provided through the Express Wed Platform, we may require that you furnish Personal Information. When you register your account, sign up for newsletters, complete forms for optional programs, surveys, contests and other entries, and through communications transmitted through Express Wed, applications and your use of the Express Wed mobile application, we collect information including your name, address, phone number and email address.

You also may choose to send Express Wed personally identifying information in an email message containing information or inquiries about the Express Wed Platform.

Cookies and Other Technologies.

When you visit websites on the Internet, your browser may automatically transmit information to the websites you visit throughout every visit. Like many websites, we may use “cookies” to collect information. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. We may utilize persistent cookies that only Express Wed can read and use to save your login information for future logins to the Express Wed Platform, to assist in processing items in your shopping basket, to hold session information, and to track user preferences. We may utilize session ID cookies to enable certain features of the Express Wed Platform, to better understand how you interact with the Site and to monitor aggregate usage by our users and web traffic routing on the Express Wed Platform, to track the number of entries in Express Wed promotions, sweepstakes and contests and to identify visited areas of the Express Wed Platform. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Express Wed Platform and then close your browser. Third party advertisers on the Site may also place or read cookies on your browser and we may use Flash cookies (or local shared objects) to store your preferences or display content based upon what you view on the Site to personalize your visit. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you will not be able to use all portions or all functionalities of the Express Wed Platform.

We and our service providers may also use "pixel tags," "web beacons," "clear GIFs," or similar means in connection with the Express Wed Platform and HTML-formatted email messages to, among other things, track the actions of Users and email recipients, to determine the success of marketing campaigns and to compile aggregate statistics about Site usage and response rates. We may also engage one or more third party service providers to serve online advertisements on our behalf. They may use a “pixel tag” to collect information about your visits to the Site and to other websites, and they may use that information to target advertisements for goods and services. We will not share this information with third parties in a manner that personally identifies you except as provided herein.

Device Information. When you visit and interact with the Express Wed Platform, Express Wed may collect certain information automatically, including, but not limited to, the type of computer or mobile device you use, your mobile devices unique device ID, the IP address of your computer or mobile device, your operating system, the type of Internet browsers you use, and information about the way you use the Express Wed Platform (“Device Information”). We may use Device Information to monitor the regions from which Users navigate the Site and for security and fraud prevention purposes. Device Information may be personally identifying in some circumstances. Tools are available with the goal of anonymizing certain Device Information (like the TOR network), which are forbidden on the Express Wed Platform. While we respect your right to hide this information, we believe that doing so is in conflict with the spirit of our platform, and having an open and honest marketplace. When using such tools, you will not be able to use all portions or all functionalities of the Express Wed Platform.

Identity Verification. We may collect Personal Information, such as your date of birth, or taxpayer identification number, and address, to validate your identity or as may be required by law, such as to complete tax filings (“Identity Information”).

Financial Information. To help Contractors setup a payment account and help Clients make payments to Contractors and pay the Fees, we may collect financial information, including name, address, credit card number, bank routing numbers, tax information, and any other payment information (“Financial Information”).

Location Information. When you visit the Express Wed Platform via a mobile application, we may use GPS technology (or other similar technology) to determine your current location in order to determine the city you are located within and display a location map to offer a better service for our Users. We will not share your current location with other users. If you do not want us to use your location for the purposes set forth above, you should turn off the location services for the mobile application located in your account settings or in your mobile phone settings and/or within the mobile application.

Third Party Information. If you registered through a co-branded version of our Express Wed Platform through one our Partners (as defined below), they may provide us with basic information such as your name, address and purchase history related to your wedding needs. We may receive additional information about you, such as demographic data, payment information, or fraud detection information, from third party Agents (as defined below) and combine it with other information that we have about you. Finally, Express Wed works with third party agents to perform identity checks and criminal background checks on Contractors, and we receive information from them such as publicly available information about their criminal history.

Public Areas. You may have the opportunity to create a profile, which consists of information about you, and may include Personal Information, photographs, work history, skills, hourly pay rates, feedback/rating information and other information, including your username (“Profile”). The information in your Profile may be visible to all Users and the general public subject to the privacy choices you make within your Profile. If you choose to post a job via the Express Wed Platform, the contents of such listing will be publicly viewable.

Express Wed's Use of Personal Information

Express Wed uses Personal Information (including Identity Information and Financial Information) and non-Personal Information for the following general purposes:

To operate and make available the Express Wed Platform,

To connect Contractors and Clients and facilitate transactions and payments,

For billing, identification and authentication, and fraud prevention,

To analyze Site usage and improve our products and the Express Wed Platform,

To contact you and deliver administrative notices, marketing notifications and offers and communications relevant to your use of our products and the Express Wed Platform via email, SMS, push notifications, or otherwise,

To provide you with customer support,

For internal market research, troubleshooting problems, and detecting and protecting against error, fraud or other criminal activity,

To enforce our Terms of Service, and as otherwise set forth in the Policy.

Advertising Ads are a standard part of user experience on the Internet, and Express Wed believes that targeted advertising enhances this experience. Express Wed may use Cookies and other technologies and Personal Information to place ads where they believe interested parties will see them. In addition to banner ads, Express Wed may advertise products, companies and events that we think might interest you through the email address you provide. Your choice regarding third party ads are set forth in the Choice / Opt out section below.

Analytics and Market Research. Express Wed may analyze Personal Information and web navigational data based on your interests and may use the analysis from this information in a way that doesn’t reveal a User’s Personal Information (“Market Research”) in order to market the Express Wed Platform, improve the likelihood of a sale to a group of Users, and increase the likelihood that a group's experience with the Express Wed Platform is relevant to its interests as a whole.

Express Wed uses data at the individual level to sell products and services to Users who express an interest in these products and services, through a poll for example, or to Users who can be presumed to have an interest based on results from our Market Research.

Cell Phone Numbers. Express Wed may use your cell phone number to call or text you in order to provide you notifications about jobs, for marketing purposes and to administer the Express Wed Platform. If you would like more information about our policy, or to opt out, please review below or Section 9 of our Terms of Service. You may be liable for standard SMS and per-minute charges by your mobile carrier. Express Wed may also message you via “Push” messaging, which you can opt-out of on your mobile device. Data rates may apply.

You can opt out of receiving certain promotional communications from Express Wed sent via text message at any time by following the instructions provided in text messages from Express Wed to text the word, "STOP". Please note that your opt-out is limited to the phone number used and will not affect subsequent subscriptions. If you opt-out of only certain communications, other subscription communications may continue. Even if you opt-out of receiving promotional communications, Express Wed may, subject to applicable law, continue to send you non-promotional communications, such as those about your account, transactions, servicing, or Express Wed’s ongoing business relations.

Financial Information. We use Financial Information solely as authorized by you in accordance with the Express Wed Platform. To keep your financial data secure, we do not store full credit card information on our servers. We have contracted with a third party to process your payment card information.

With Whom Does Express Wed Share Information?

We only share the information we collect about you as described in this Privacy Policy or as described at the time of collection or sharing, including as follows:

Third Party Agents. To operate the Express Wed Platform, including processing your transactions, we may share your Personal Information with Our agents, representatives, contractors and service providers (“Agents”) so they can provide us with support services as follows:

Email origination,

Identity/background check requirements,

Fraud detection,

Receipt or support services,

Customer relationship management services,

Financial transaction fulfillment, and

To otherwise help us provide the Express Wed Platform, including all of the things described in the preceding section.

Third Party Partners. Some Express Wed content is "sponsored by" or "presented by" other companies. If you connect to the Express Wed Platform through a co-branded version of our Express Wed Platform through one of our third party service partners (“Partners”) or otherwise participate in one of our partner programs with such a Partner, we may share information about your use of the Express Wed Platform with that Partner in order to offer the integrated platform and to measure how the partnership performs. We may share your information with our Partners in order to receive additional information about you. We may also share your information with Partners to create offers that may be of interest to you. Please check such Partner’s privacy policy before revealing information about yourself. If you don't want these Partners to have your Personal Information, you can choose to not participate.

Other Users. As Authorized by your use of the Express Wed Platform, Express Wed facilitates contact between Users and reserves the right to share a User’s contact information with another User or their legal or other representative in order to facilitate the resolution of a dispute related to or arising from an interaction between two or more Users of the platform (e.g. phone number, or email and postal address).

Anonymous or Aggregated Data. Express Wed collects, stores and shares certain data about the use of the Express Wed Platform on an aggregate and/or anonymous basis. Express Wed does not link this information to anything personally identifiable to you if shared with third parties.

Legal Obligations Express Wed may disclose Personal Information or User Generated Content, including location data or communication data, to a third party if required todo so by law or pursuant to a warrant or subpoena. Express Wed reserves the right to disclose Personal Information from both private and public areas of the Site in the absence of a warrant or subpoena if we are given reason to believe, in our sole discretion, that someone is causing injury to or interference with the rights of Users, the general public, or Express Wed, to comply with a judicial proceeding, court order or legal process.

It is our policy to provide notice to Users before producing their information in response to law enforcement requests unless (i) we are prohibited by law or court order from doing so, (ii) we have reason to believe the User’s account has been compromised such that the notice would go to the wrong person, or notice would otherwise be counterproductive or would create a risk to safety, or (iii) it is an emergency request and prior notice would be impractical (in which case we may provide notice after the fact). Law enforcement officials who do not want their requests disclosed should provide an appropriate court order or process establishing that notice is prohibited, or provide sufficient detail for Express Wed to determine whether a request falls into one of the exceptions above.

Business Affiliates. Finally, Express Wed reserves the right to transfer, sell and/or distribute all information collected through the Express Wed Platform to an affiliate, subsidiary, or third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or part of our business, assets or stock. We will use our best efforts to ensure that the new entity follows this Privacy Policy with respect to your Personal Information, as and to the extent required by applicable law.

Third Party Sites

As part of the functionality of the Site and the Express Wed Platform, you may link your Express Wed account with online accounts you may have with third party sites, such as Facebook. If you connect your account with one of these services, you may be giving such third party services access to your Personal Information or Contact Data.

Choice/Opt-Out

You may opt-out of receiving communications from us and our partners, remove your information from our database, and choose to not receive future communications unrelated to the Express Wed Platform by cancelling your account; if you wish to do so, please contact us at info@expresswed.com

During registration you choose whether to receive marketing correspondence from either Express Wed or its partners and whether you want to participate in a variety of Express Wed programs. This information remains on your Profile where you can, at any point, easily edit it to indicate that you have changed your mind. After logging on, click on your profile on the top right of any page, then select “Notifications.” You may then click on "email alerts," and make your selections. If you purchase anything through Express Wed, we may occasionally contact you with information about special events, sales, activities, promotions, contests, submission opportunities and programs. You always have the option to ask Express Wed not to contact you with this information again.

If you receive unsolicited email from a Express Wed domain, please contact us at info@expresswed.com.

Express Wed's Information Retention Policy

To preserve the integrity of our databases, we may retain information submitted by Users for an indefinite length of time as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. If required by law, we will delete Personal Information by erasing it from our database. We will also respond to User requests to delete or correct account or Personal Information, which you can do by contacting Express Wed at info@expresswed.com, or by selecting the “Notifications” option under your account icon in the top right corner of your home page or on your device.

User Generated Content

For each User seeking to provide services via the Express Wed Platform (each, a “Contractor”) who has provided Express Wed with any videotape, film, record, photograph, voice, or all related instrumental, musical, or other sound effects, you consent to our use of these materials as User Generated Content in accordance with Section 14 of the Terms of Service.

Express Wed’s Security of Collected Information

Your Express Wed account is password-protected so that only you and authorized Express Wed staff have access to your account information. In order to maintain this protection, do not give your password to anyone. Also, if you share a computer, you should sign out of your Express Wed account and close the browser window before someone else logs on. This will help protect your information entered on public terminals from disclosure to third parties.

Express Wed takes reasonable precautions to ensure that your information is secure on its system by backing up data in separate backup drives and uses public key access encryption and firewalls on both our main and backup servers. Express Wed has staff dedicated to maintaining this Privacy Policy and other privacy initiatives, periodically reviewing security and making sure that every Express Wed employee is aware of our security practices. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, Express Wed cannot guarantee the security of any information you transmit to us, and you do so at your own risk. While Express Wed will use commercially reasonable efforts to ensure the security of all credit card and all other Personal Information, we expressly disclaim any liability for any unauthorized access to or use of our secure servers and/or any and all Personal Information and/or Financial Information stored therein, and you agree to hold Express Wed harmless for any damages that may result therefrom. If you have any further questions on this issue, please refer to the Terms of Service, available at info@expresswed.com.

Express Wed expressly disclaims any liability that may arise should any other individuals obtain the information you submit to the Express Wed Platform.

How Can Users Access and Edit Their Information?

Express Wed believes strongly in giving you the ability to access and edit your Personal Information. To update your Personal Information, click My Account at the top of any page. There you can view, update and correct your account information. You may edit your account information at any time -- all you need is your username and password.

So that we can protect the integrity of sensitive data, there are certain pieces of information, such as your age, that you cannot alter yourself. For example, since children under 18 are not allowed to register as Users, we need to take reasonable measures to preserve the accuracy of our Users' ages. You have a right to access your personal information. Please contact us at info@expresswed.com to find out how to access and change information you cannot access through your account.

Our databases automatically update any Personal Information you edit in your profile, or that you request we edit. Information transmitted through boards, chats, polls or through any other means remains in our databases and becomes the property of Express Wed upon submission.

Notification of Changes

Express Wed's security and Privacy Policy are periodically reviewed and enhanced as necessary. This policy might change as Express Wed updates and expands the Express Wed Platform. Express Wed will endeavor to notify you of any material changes by email, but will not be liable for any failure to do so. Express Wed also encourages you to review this Privacy Policy periodically. If you do not understand any of the terms or conditions of any of Express Wed's policies, you may inquire regarding the same via email at info@expresswed.com.

Children’s Privacy and Note to Parents and Guardians

We do not knowingly collect personal information from children under 13 years of age. The Express Wed Platform is not directed to children under the age of 13 and children under 13 are not permitted to use the Express Wed Platform. If we become aware that we have unknowingly collected personal information from a child under the age of 13, we will make commercially reasonable efforts to delete such information from our database. If you are a parent or guardian of a child under the age of 13, and you believe that your child has provided us with personal information, please contact us using the information in the “Contacting Us” section at the end of the Privacy Policy.

Your California Privacy Rights

California’s “Shine the Light” law permits customers in California to request certain details about how certain types of their information are shared with third parties and, in some cases, affiliates, for those third parties’ and affiliates’ own direct marketing purposes. Under the law, a business should either provide California customers certain information upon request or permit California customers to opt in to, or opt out of, this type of sharing.

Express Wed may share personal information as defined by California’s “Shine the Light” law with third parties or affiliates for such third parties’ or affiliates’ own direct marketing purposes. California residents may obtain information about our compliance with this law by sending us an email or letter to the address specified in the “Contacting Us” section below. Requests must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that Express Wed is not required to respond to requests made by means other than through the provided email address or mail address.

How Can I Reach Express Wed Staff?

If you have technical problems, questions or other issues related to your use of Express Wed, please click the link Contact Us on the home at the bottom of any page of the Site. You can also contact us at info@expresswed.com.

Express Wed's staff will respond to all requests sent through mail or email from Users and parents interested in knowing more about what personal information is stored on the Express Wed database, or if they want their personal information nullified, or have additional questions regarding privacy.

Contacting Us

If you have any questions about this privacy statement, the practices of the Site, or your dealings with the Express Wed Platform, you may contact us at info@expresswed.com.