he e-hail app pilot, which launches this month, will allow paratransit customers to electronically hail yellow or green taxicabs on demand, similar to popular on-demand ride services such as Uber, Lyft, and others.

The author of the report, Regina Clewlow, said in a statement that although ridehailing is complementary to transit and helps reduce vehicle ownership, ridehailing services are facilitating a shift away from more sustainable modes of transportation.