PrivacySarah Jane Country Craft will not collect or retain any personal information knowingly supplied by you for release to any third parties without your consent unless we are required to do otherwise by law.Product AvailibilityEvery effort will be made to ship any products that appear on Sarah Jane Country Craft within 5 working days in Australia,allowance must be made for international orders.In the event that a product is not available the customer will be contacted and then the order will either not be processed or a full refund of that item will be undertaken.No Refunds and ExchangesIt is a policy of Sarah Jane Country Craft not to offer a refund or exchange a product owing to the nature of the products.Lost or Damaged ItemsSarah Jane Country Craft will not be responsible for items lost or damaged using regular postal services either within Australia or Overseas.