Information Technology

Information Technology

Mt. SAC Data Center

Academic Technology & Infrastructure

The ATI Group provides end-user technical support through the Help Desk, for the Campus’
academic computing, desktop computer, telecommunications (voice, video, and data),
and printing needs. Additionally we provide consulting services to the campus community
to assist with defining and purchasing their technology needs.

The Help Deskacts as the campus community’s single point of contact for the resolution of technical
problems.

Network Administration is another major growth area on campus. This group is responsible for server maintenance
as well as network security and integrity. Support of Academic Technology is also
a major part of this team’s responsibility.

The Desktop Support team is responsible for installing, maintaining, and supporting enterprise desktop
computer systems and their peripherals. ATI’s Desktop Support team strives to provide
friendly support for all district owned technology systems including client/server
networks, digital imaging systems, desktop computers, and voice/data communications
systems.

The Telecommunications team is responsible for designing and implementing the physical aspect of the campus
communication infrastructure. Telecommunications at Mt. SAC consists of multiple components:
voice, video, and data networks are the primary components. There are several related
services that the ATI group also support such as the connections from our internal
infrastructure to national and international telecommunications networks.

Printing Services provides 24 hour turn around for almost all of the campus printing needs.

Mail Servicesprovides all incoming and outgoing mail through the United Postal Service and campus
mail.