WEX Inc. CEO: ‘Workers Will Leave Because of their Boss’

Mike Dubyak, CEO of WEX Inc, makes being outdoors an important part of his personal time.

How do executives stay organized? What are their management strategies? And what do they do for fun? Executive Suite seeks answers to the behind-the-scenes questions.

Mike Dubyak

Age: 62

CEO of WEX Inc.

CEO since 1998

WSJ: Employee turnover was high when you took over. How have you slowed it down?

Dubyak: When I took over in 1998, we did a company survey, and it was not very positive. More than 40% of employees said they planned to leave in less than a year. It smacked me right in the face. Here we were, building partnerships externally, but we weren’t succeeding internally. Now, the annual attrition rate, including voluntary and involuntary, is 10% to 12%. We’ve stemmed it by being more realistic, by putting the right processes in place, and by making sure people know it’s a two-way street.