We use cookies to help you get the best experience from our site and show you more relevant products. Carry on browsing without changing your settings if you agree to our use of cookies. See our cookie policy and find out how to manage cookies. The cookies we use include analytics and advertising cookies.

Re: iPhone 5 Nano Sim

Looking at the o2 twitter feed they are telling everyone it will arrive with a nano sim but I don't think they are talking about orders direct from Apple. When I ordered direct I had no option to tell them I was on o2 at anytime! The website link just explains how to register your o2 nano sim once you have it.... nothing regarding actually getting one. I chat with a live assitant didn't come to much earlier either.....

Sol: Hi I'm O2 : Sol. How can I help?

Nick: Hi, I have just pre pre ordered the new iPhone5 direct from Apple. I had read on the o2 twitter account that the nano sim will be inthe box but at no time did I have the option to tell them I was on o2. Can I order one direct through yourselve please?

Sol: Okay.

Sol: I'm sorry i can't comment on the updates for the pre order .

Sol: But i will help you with the link you need to register and get all the updates for pre order .

Nick: I dont need to pre order, I have done that with Apple. I just need to order a nano sim card from o2 for my contract.

Sol: Okay.

Sol: You will get the new Nano sim with the new iPhone 5 once you get the Phone.

Sol: You will get the Nano sim along with the your new iPhone 5.

Sol: And Congrats for the new phone.

Nick: OK, is this 100% accurate? How do Apple know I need an o2 simcard? I had no option to tell them this when ordering?

Sol: Give me few minutes.

Nick: Just want to make sure it works when I receive it

Sol: You're welcome. It's okay, you don't need to be sorry as I'm here to help you.

Sol: I'm sorry we don't have any updates yet as to from where you can get the nano sim.

Sol: But as the iPhone 5 will be with us from 21 September, you can get back to us on or after this date and we'll then let you know about this.