How can I order a replacement amaysim SIM?

Quick answer

If your SIM becomes damaged, you lose it, or you need another one to fit a new device, you can order a new SIM under Replace SIM in My amaysim. Once here, click Order a replacement and select your delivery option (Standard delivery is FREE and should arrive within 2-7 days).

Once you’ve received your SIM in the mail, return to Replace SIM in My amaysim and select Activate my replacement SIM. This will swap your existing amaysim number onto the new SIM.

Order your replacement SIM

If your SIM becomes damaged, you lose it, or you need another one to fit a new device, you can order a new SIM for your existing amaysim number under Replace SIM in My amaysim. Once here click Order a replacement and select your delivery option (Standard delivery is FREE and should arrive within 2-7 days).

For those in metro Sydney and Melbourne, you can choose to have your SIM delivered via express delivery ($10) to receive your SIM via next day delivery.

The SIM you'll receive will be a 3-in-1 SIM so you can punch out the Standard, Micro or Nano SIM your device requires. This means no matter what type of SIM your device needs, we’ve got you covered!

If you need the SIM more urgently, you can purchase a replacement SIM for $2 from our range of retail stores that includes Coles, Woolworths, Australia Post, 7-Eleven and more.

Activating your replacement SIM

Once you've either received or purchased your replacement SIM, activating your replacement SIM is easy! Simply return to Replace SIM in My amaysim, select Activate my replacement SIM and enter your 13-digit SIM number - this will swap your existing amaysim number onto the new SIM.