Microsoft has led the way in applying software-defined networking to unified communications with its Lync SDN API, but a networking expert says more work is required to make communications and SDN a truly powerful combination.

If you thought consumerization killed UC, think again: 70% of our 488 respondents have or plan to put systems in place. Of those, 34% will roll UC out to 76% or more of their user base. And there’s some good news for UCaaS providers.