And ounce coz some guy rang raging about solicitor stuff, and i was like just yeh mate, yeh yeh np mate" put phone down and then had no information for the other people!

Kept getting phone calls about stuff i had no idea about so i ended up putting the phone down on them hahahaha. There fault for putting me on the phone when i obv know fuck all about solicitor stuff![/QUOTE]

Its not being snobby, its called being proffesional. Clients dont want to be told cya mate! when they are paying upwards of £100 per hour for advice!

and if you dont know the answer to a question, put them on hold and find out who to put them through to. Your a receptionist not a solicitor, your not expected or allowed to give legal advice!

Its a bit of common sence to be honest!

08-03-2010, 04:45 PM

pauljono1120

Well... it's well hard, when you get them chatting to you, then the staff asking me what they should do.

I'm no fucking expert!

I was expecting a nice computer, do abit of typing filing, maybe answer 1 or 2 calls.

Not sit from 9-4pm answering the phone writing down bullshit pretending im well interested in soliciting! If I wanted to answer calls and do nothing else I would of applied to a call centre.

08-03-2010, 04:49 PM

Rob T

You are there to do a job and make money, that's all.

Born to sponge.

08-03-2010, 04:51 PM

1inchPonch

I hate when people call me "mate". A guy i'd just employed called me mate on his first day and I told him that if he ever did it again he would be collecting his P45. I especially hate it when people i've never met before call me mate. I've never fucking met them, how can I be their mate?

I don't think what you're doing is called "soliciting" unless you came home with a bleeding arse hole, you've not been "soliciting".