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You're connected to a Wi-Fi network but you're not logged on

Open the browser on your phone and try to load a website. The browser is directed to the start page of the Wi-Fi network. Follow the instructions to log on. If you can't log on to the Wi-Fi network, turn off Wi-Fi on your phone and connect to the internet using the mobile network.

Open the browser on your phone and try to load a website. The browser is directed to the start page of the Wi-Fi network. Follow the instructions to log on. If you can't log on to the Wi-Fi network, turn off Wi-Fi on your phone and connect to the internet using the mobile network.

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If a connection is rejected by a Wi-Fi network, you can't access the internet using Wi-Fi. Wi-Fi networks use different security settings. If you can't connect to a Wi-Fi network, you may need to change the security settings.