Thank you for writing in! I would be glad to help you with your questions.You can contact me directly:MarkTechnical & Installation Specialist Office (800)-366-4204 ext. 4857My work hours are 10AM to 7PM Eastern Standard Time

For complete MSDS information; Please go to our Website @ LumberLiquidators.com and at the bottom of the page click on Flooring 101, MAPEI Ultrabond Urethane Cleaner MSDS , enter, then click on the PDF to open.

1. Remove excess wet adhesive using a plastic scraper.2. Moisten a clean, white cotton towel (do not pour this product directly on the floor).3. Rub affected area with the moistened towel until the adhesive is removed.4. Clean area with soapy water5. Dry area with a seperate clean, white coton towel.6. Repeat as necessary.

Answered on 6/15/2011 by customer care 2

Q:

I used this cleaner when laying my hardwood floor but it left a residue which did not coming up with mild soap and water as recommended. Any ideas?

It could be that the adhesive was left on the finish to long and it caused a blemish in the finish. The cleaner will remove the adhesive, but it will not be able to fix areas where the adhesive may have bonded to the finish. It is very important to remove any adhesive off the finish right away. If you would like to consult with Mapei's technical service the number is 1-800-992-6273.