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Topic Review (Newest First)

05-13-2008 03:23 AM

FocusRacingAustrali

Quote:

Originally Posted by bdnld4482

yea , can anybody say deadthread.

Yeah
What happen to you?

05-12-2008 09:54 AM

bdnld4482

yea , can anybody say deadthread.

05-11-2008 09:07 PM

pantherdan

Read my "Massive Speed System Debacle" thread. I didnt bad mouth them before. I am just fed up with them. Promise after promise, but they dont follow through. When you make promises and dont follow through, promises turn into lies.

Minx20, its not just the extra mile that makes a business good. I ordered specific items from them and they havent made the effort to give a person WHAT THEY PAID FOR. I paid for a strut bar AND fog light mod. I have yet to receive a fog light mod. Any business that will bend over backwards for one person and not even lift a finger for another isnt a good business in my book.

05-01-2008 05:38 PM

Minx20

In a nutshell, the point is with any business and their dealings is that you cannot please all the people all the time. It just will not happen.

The only difference between differnent business is which ones go the extra mile to resolve issues, not weather or not it is just one Foci owner upset or 100.

And yes, I have had dealings with Massive, my first purchase from them being today.

Read my sig. Plus Karl and Steve know where to get gigantic pizzas after the shop closes. (no this doesn't involve sausage pizzas either gutter brains...)

04-21-2008 12:33 PM

Detonator

ive never had a problem with them

04-16-2008 10:30 PM

illinipo

^^ I am going to see them this Saturday, similar situation, I live 4 hours away lol Karl basically said hell yeah come on down

made my day pretty much cuz theres absolutely no way i'd make it up there on a weekday

04-16-2008 09:49 PM

2007ZX3Stick

guys here is my story from massive. they close at 5pm local time and i get off at 430ish. its basically a 2 hour drive in rush hour traffic. i called them and told them i would like to get some parts. no problem to them that i show up an hour and half after they close. not to mention the didnt even bat an eye when i asked to have my strut bar installed by them. karl didnt even charge me labor for doing it. after he installed it we sat around for another hour or so and talked.by this time its 730pm and they have been closed for 2 and half hours. yes i spent 300 in parts but i cant find one single buisness that will stay open late for you just so you can get a few parts. i mean come on that is the best customer service i have even seen. now the only bad part is i nailed a pothole on the way home and bent a stock steelie wheel and lost my hubcap. but with them no problems at all i would definatally buy from them again no questions asked.

04-15-2008 03:43 PM

Peregrine

^^^Dude, it's safe to order from them. Trust me.

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