need some return advice/ info!

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Jan 30, 2010

hey guys im ordering my nexus one on february 12th. ive read all about the screen issues and dead pixels and ppls phones bricking and dieng......... if my phone does one of these things is it possible to replace it???????? ive read about all the return issues..... so im just wondering if its possible to return and or replace the device.........

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Jan 21, 2010

Odd, must say I've read the opposite, being in the country of the company you're buying from, if anything, should give you extra rights over me in the UK... surely Google are obliged to replace it as per your consumer rights, as you have a contract of sale?

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Jan 5, 2010

lolz nope. but ive read that when the pone bricks or somehting stops working on its own htc wont replace the device....

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If you've rooted the phone, they won't replace it, even if it's a manufacturing defect. So if you root and somehow manage to brick it (I have no idea if that's even possible, rooting my phone hasn't even occurred to me to be something I might want to do) you will not be able to get it replaced under warranty.

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Jan 29, 2010

If you've rooted the phone, they won't replace it, even if it's a manufacturing defect. So if you root and somehow manage to brick it (I have no idea if that's even possible, rooting my phone hasn't even occurred to me to be something I might want to do) you will not be able to get it replaced under warranty.

They will still fix hardware faults for a fee, I expect

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This is true and you can replace your phone in the US. You get 14 days everywhere BUT cali. Cali gets 30 days grace period. As long as your phone hasnt been dropped, water damage etc you can send it in for a repair. This of course doesnt mean wait 13 days and call in and say I opened the box and the screen was cracked.