Terms & Conditions

Website

1. General

By using the 2020 web site you agree to be bound by the terms and conditions in this agreement.

2020 reserve the right to modify, change or substitute or remove without notice any information on the web site at any time.

2020 will use best endeavours to keep the site running and provide access to users. However, the web site may be suspended, restricted or terminated from time to time due to a variety of reasons.

2. User name and password

For member only areas you will need to register with 2020 and set up a user name and password. The user name and password are specific to you and are not transferable.

Your user name and password are needed so that 2020 can identify you. You are responsible for any purchases and payments due for products and services accessed through the web site by anyone using your username and password. Any breach of security of the user name and password should be notified to 2020 immediately.

You may not adapt or circumvent the systems in place in connection with the web site to access the web site other than through the normal operation of logging in with your user name and password.

3. Use of Cookies

Cookies provide information regarding the computer used by a visitor. 2020 may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

2020 may gather information about your general internet use by using Cookies. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the settings section of your computer. For more information please read the advice at AboutCookies.org.

4. Use of Your Information and Privacy Policy

2020 never give your details to third parties to use your data to enable them to provide you with information regarding unrelated goods or services. Your details will only ever be passed to third parties at your specific request, either verbally or in writing to a member of the 2020 team or by you requesting your details are passed via a 2020 web site link. All permissions to pass information to third parties are recorded by 2020 to avoid any doubt.

2020 understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits our site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law.

5. Virus and user protection

2020 makes every effort to check and test material before it is published on the web site. However, we recommend users run an anti virus program on all material downloaded from the web site. 2020 cannot accept any responsibility for any loss, disruption or damage to your data or computer system which may occur whilst using or down-loading material from the 2020 web site.

6. Reciprocal links

The 2020 web site contains reciprocal links to third parties. It is 2020 policy to obtain permission to link to other web sites. 2020 cannot be held responsible for the contents or reliability of the linked web site and does not necessarily endorse the content or views expressed within them. Listing should not be taken as endorsement of any kind. 2020 does not guarantee that these links will work at all times and 2020 has no control over the availability of the linked pages.

7. Images and logos

The copying and use of the 2020 logo and other related text, is not permitted without the express and prior approval of the 2020 Operations Director. Please let us have your organisation’s details and how and why you wish to use the logo.

8. Access termination

2020 reserves the right to terminate access to the web site and the services within it without prior notice for breach of any of the listed terms and conditions or payment for membership, goods and services is not received within 30 days of any invoice.

2020 may also terminate your access to the web site without prior notice to you where:

an event occurs which is beyond our reasonable control or that of our web site provider which in either case prevents 2020 from continuing the service.

you have ceased to trade, become insolvent, or enter into administration.

Members and other customers may terminate the service at any time by giving 2020 written notice of termination by email or in writing.

9. Purchases

2020 makes every effort to ensure that prices shown on the Website are accurate at the time of you placing an order. If the product or service price is defective in any way, 2020 will endeavour to inform you as soon as possible and offer you the option of confirming your order at the correct price or cancelling the order. If you cancel the order 2020 will refund you for any sum that has been paid by you or debited from your credit card for the product or service(s).

2020 Membership

1. Becoming a 2020 Member and Payment

Please visit the 2020 website at www.the2020group.com , call the office on T. 0121 314 2020 or email membership@the2020group.com to become a 2020 Member. Payment is required in full or monthly via Direct Debit. Upon receipt of your membership order, you will be emailed a VAT invoice and confirmation in connection with your Membership. We accept payment via credit card, BACS payment or Direct Debit.

2. Membership Benefits

2020 will send you a confirmation email detailing how you access the benefits associated with the membership type you have subscribed to.

3. 2020 Membership Subscription Notice

Upon receipt of membership order confirmation, the contract between us for the supply of the membership services shall come into force.

A full refund of any membership subscription fee paid will be provided upon joining 2020 within 28 days of purchase, upon request. After which time Membership subscription is an annual recurring subscription and cannot be cancelled part way through the subscription period. Any outstanding fees must be paid in full.
For so long as your account and subscription remain active in accordance with these terms and conditions, you will benefit from the features specified on our website in relation to your membership subscription type.

We may from time to time vary the benefits associated with a subscription by giving you written or email notice of the variation, providing that, if in our reasonable opinion such a variation results in a substantial loss of value or functionality, you shall have the right to cancel your subscription, and we will refund to you any amounts paid to us in respect of any period of subscription after the date of such cancellation.

At the end of any period of subscription for which you have paid, and subject to the other provisions of these terms and conditions, your subscription will be automatically renewed and you must pay to us the applicable subscription fees, unless you cancel the subscription using the cancellation facility on our website before the date of renewal.

4. Use of Your Information and Privacy Policy

2020 understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits our site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law.
Please see our Privacy Policy for further details.

Webinars

1. Making a Booking and Payment

Please visit the 2020 website at www.the2020group.com , call the office on T. 0121 314 2020 or email webinars@the2020group.com to make your booking. Payment is required in full and in advance of the event taking place. Once your payment has been received, you will be emailed a VAT invoice and confirmation in connection with your booking.
We accept payment via credit card or BACS payment.

2. Webinar Cancellation/Substitutions

To cancel a booked webinar or notify us of a substitute delegate please contact 2020 by email at webinars@the2020group.com. Substitute delegates can be made at any time without charge.If you have paid to join the webinar (excluding webinars included with 2020 membership) the appropriate cancellation charge will apply based on the terms below. Where notice of cancellation is received:

More than 14 days before the webinar, you will receive a full refund.

Between 14 and 7 days prior to the webinar, you will receive a 50% refund.

Less than 7 days before the webinar, no refund will be made.

Cancellations of any webinars that are included with 2020 Membership are not entitled to any refund.

3. Notice

2020 accept no liability and is not obliged to refund any fees paid in connection with a webinar if the customer cannot access the live event as a result of any technical issues within your organisation.

Furthermore 2020 does not accept any liability if there are any technical issues which prevent 2020 from broadcasting a live webinar. Every effort will be made to reschedule any events that are postponed for any technical reasons beyond our control.

By registering on our webinars, 2020 monitors the number of computers which access the live event to ensure superior audio quality provided to delegates, as each link is intended for use by one person only.

4. Use of Your Information and Privacy Policy

2020 understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits our site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law.
Please see our Privacy Policy for further details.

Conferences & Seminars

1. Making a Booking and Payment

Please visit the 2020 website at www.the2020group.com , call the office on T. 0121 314 2020 or email seminars@the2020group.com to make your booking. Payment is required in full and in advance of the event taking place. Once your payment has been received, you will be emailed a VAT invoice and confirmation in connection with your booking.
We accept payment via credit card or BACS payment.

2. Attendance

Where events are free for 2020 Members, in order to qualify for free attendance, 2020 membership fees should be paid in full at the time of booking. If membership fees are paid monthly via direct debit then a member must remain a member for at least 12 months, otherwise they will be liable to pay the full RRP for the seminar or conference place. Should membership fees be unpaid or your membership subscription has lapsed at the date of the event, 2020 reserve the right to charge for booked places.

2020 are able to offer some events at no charge to 2020 Members thanks to the support of our exhibitors who may be in attendance on the day.

3. Event Cancellation/Substitutions

To cancel a booked event or notify us of a substitute delegate please contact 2020 by email at seminars@the2020group.com. Substitute delegates can be made at any time without charge.
Free Events – The appropriate cancellation charge will apply based on the terms below. Where notice of cancellation is received:

Less than 5 days before the event, a fee of £30 /£40 plus VAT per person will be invoiced to your firm and will become payable to 2020 Innovation Training Ltd.

Payable Events – The appropriate cancellation charge will apply based on the terms below. Where notice of cancellation is received:

More than 14 days before the event, you will receive a full refund.

Between 14 and 7 days prior to the event, you will receive a 50% refund.

Less than 7 days before the event, no refund will be made.

4. Notice

It may be necessary to change any aspect of events such as the date/venue or less likely, to cancel it. A full refund and credit note of any attendance fees will automatically be made. 2020 Innovation Training Ltd does not accept liability for any other claims.

5. Use of Your Information and Privacy Policy

2020 understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits our site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law.
Please see our Privacy Policy for further details.

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Products

1. Purchasing a Product, Resource or Book

Please visit the 2020 website at www.the2020group.com, call the office on T. 0121 314 2020 or email products@the2020group.com to purchase a product. Payment is required in full at the time of purchase. Once your payment has been received, you will be emailed a VAT invoice and confirmation in connection with your purchase providing you details on how to download the product.

We accept payment via credit card or BACS payment.

2. Money Back Guarantee

If you are not entirely satisfied with the product you have purchased then we offer a 100% money back guarantee if you contact us within 28 days of purchase. Please call the office on T. 0121 314 2020 or email products@the2020group.com for a refund.

3. Refunds

A full refund will be made within 28 days of purchase as outlined in 2 above, after which time unfortunately we are not able to offer a refund.

4. Notice

No responsibility for loss occasioned by any person acting or refraining from action as a result of the material contained in the Product(s) can be accepted by the authors or 2020 Innovation Training Limited. 2020 Innovation Training Ltd does not accept liability for any claims in relation to the use of the Product(s).

5. Use of Your Information and Privacy Policy

2020 understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits our site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law.
Please see our Privacy Policy for further details.

Services

1. 2020 Services and Partner Services

There are a number of services that 2020 either offer direct or are partnerships with carefully selected third parties.Â These services include but are not limited to consultancy, tax fee protection, wealth management, finance, restructuring, cloud accounting, auto enrolment, merger & acquisition.

Please visit the 2020 website at www.the2020group.com, and select SERVICES for a full list of the services that are available.

2. Further Information

There is a contact form on the right hand side of each page where you can contact us for further information on the Service provider. 2020 will either send you further information or will pass your contact details to the third party provider, with your permission.Â You will have the option to opt out from 2020 passing your contact details to a third party partner.

3. Notice

No responsibility for loss occasioned by any person acting or refraining from action as a result of using any of the Service(s) can be accepted by 2020 Innovation Training Limited. 2020 Innovation Training Ltd does not accept liability for any claims in relation to the use of the Service(s).

4. Use of Your Information and Privacy Policy

2020 understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits our site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law.
Please see our Privacy Policy for further details.