Strategy

Strategy

STATE CORPORATION MISSION is to introduce a proactive principle of providing public services, providing them with a single provider through convenient modern channels using technological solutions and providing a high level of service.

VISION OF STATE CORPORATION - The state corporation is a single platform for receiving services and services that meet the needs of service recipients using proactive, customer-oriented and innovative approaches.

We are always with you, we provide quality services throughout your life;

We are a close-knit team, we think differently, but we are moving towards the same goal;

We sincerely strive to help everyone who needs our help;

ABYROI

It is an honor for us to serve our people conscientiously, responsibly and honestly;

We tell the truth, keep our word and take responsibility for our actions;

We declare zero tolerance for corruption, violations of rights and laws;

NÄTIJE

Our customers get a quality result;

We reward employees for achieving results and development;

We are constantly improving our skills;

ASHYQTYQ

We increase the involvement of citizens and businesses in digitalization;

We are open to everyone, we solve problems without hiding and not hiding them;

We are developing innovation and leadership through digital technology.

In order to ensure the continuity of the process of providing public services, by order of the Authorized Person of the Committee on State Property and Privatization of the Ministry of Finance of the Republic of Kazakhstan dated April 8, 2016 No. 01, 70 branches and 1 representative office of the non-profit joint-stock company “State Corporation “Government for Citizens” were established in the regions of the country.

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Contact information

010000, Nur-SultanYessil district,10 Mangilik Ave.

The Central Branch for the Coordination of Social and Pension Services
located at: Nur-Sultan, ul. Kravtsova, 18. It works
daily from 9.00 to 18.30 hours with a lunch break from 13.00 to 14.30
hours (except Saturday and Sunday and holidays)

Office for the provision of information and consulting services in the social and labor sphere (Contact Center) 1411 (call is free, daily from 9.00 to 20.00 hours, seven days a week)

WORK SCHEDULE

Schedule work of front offices: from 9 a.m. to 8 p.m. without lunch break, Mon-Sat Schedule for receiving applications at specialized public service centers: from 9 a.m. to 6 p.m. without lunch break, delivery of the results of public services from 9 a.m. to 8 p.m.)