Billing Options

In addition to our standard monthly paper billing and payments received through the mail or in person, the following are available:

Online Payment

The benefits of online payment go beyond eliminating checks. It’s an online resource that will allow you to access your account information anytime you need. The benefits include:

Access to your account information 24 hours, 7 days a week

View, print or download current and previous billing statements

Review energy usage and payment history

Pay your bill with an account from your bank, or by credit or debit card (Visa or MasterCard)

Pay online and continue to receive paper bill statements in the mail.

Go paperless – instead of a bill in the mail, receive an email notification indicating your monthly bill is available.

To view your bill and/or make a payment, click here or just click on the Make Payments link at the top of the page.

SmartHub Mobile App on Phone or Tablet

To get the Smarthub Mobile App on your phone or tablet, search the Apple® Store or the Android® Market for SmartHub (all one word). If duplicates appear, the correct App is provided by National Information Solutions Cooperative.

You must have the app to pay your bill through your cell phone or other mobile device.

Direct Pay - Automated Payment Plan

Your payments are automatically deducted from your bank account/debit/credit card on the due date.

You will receive a bill so you know the dollar amount and date it will be withdrawn from your account.

Budget billing is available for monthly billed residential members to help “even out” expenses.

Your history of electric usage is averaged out and a constant monthly payment is determined for billing.

Each month you receive a bill showing the calculation based on your meter readings, but the dollar amount payable will remain constant.

The budget year begins on the bill you receive in May. The 12th month is referred to as a “catch-up month”. On the bill you receive in April, you will be billed exactly what you owe in accounts receivable rather than the budget amount. Either a debit or credit may show on the bill. A new budget is then established for the upcoming year.

Requirements:

Energy usage history for 12 months.

Good credit history for 12 months.

Account paid in full at the start of the budget year.

Account is set up on a Direct Payment Plan.

Questions? Call our Billing Team at 218-429-0430 or 877-634-4314.

Mille Lacs Energy Cooperative's Mission

It is the mission of MLEC to enhance the quality of life for people of our communities and surrounding areas by consistently providing safe, reliable, affordable electric service, and other value added services and technologies while holding our employees, our communities, and our environment in high regard.

Touchstone Energy® Cooperatives is a national network of electric cooperatives across 46 states that provides resources and leverages partnerships to help member cooperatives and their employees better engage and serve their members. By working together, Touchstone Energy cooperatives stand as a source of power and information to their 32 million member-owners every day.