Release Notes for Cisco Security Manager 4.0.1

Published: September 17, 2010

Revised: September 30, 2011

These release notes are for use with Cisco Security Manager 4.0.1.

Release 4.0.1 is now available. Registered SMARTnet users can obtain release 4.0.1 from the Cisco support website by going to http://www.cisco.com/go/csmanager and clicking Download Software in the Support box.

Introduction

Note Use this document in conjunction with the documents identified in Product Documentation. The online versions of the user documentation are also occasionally updated after the initial release. As a result, the information contained in the Cisco Security Manager end-user guides on Cisco.com supersedes any information contained in the context-sensitive help included with the product. For more information about specific changes, please see Where to Go Next.

Security Manager efficiently manages a wide range of networks, from small networks consisting of a few devices to large networks with thousands of devices. Scalability is achieved through a rich feature set of device grouping capabilities and objects and policies that can be shared.

•Performance Monitor 4.0.1—Performance Monitor is a browser-based tool that monitors and troubleshoots the health and performance of services that contribute to network security. It helps you to isolate, analyze, and troubleshoot events in your network as they occur, so that you can increase service availability. Supported service types are remote-access VPN, site-to-site VPN, firewall, Web server load-balancing, and proxied SSL.

This document lists the ID numbers and headlines for issues that may affect your operation of the product. This document also includes a list of resolved problems. If you accessed this document from Cisco.com, you can click any ID number, which takes you to the appropriate release note enclosure in the Bug Toolkit. The release note enclosure contains symptoms, conditions, and workaround information.

Supported Component Versions and Related Software

The Cisco Security Management Suite of applications includes several component applications plus a group of related applications that you can use in conjunction with them. The following table lists the components and related applications, and the versions of those applications that you can use together for this release of the suite. For a description of these applications, see the Installation Guide for Cisco Security Manager 4.0.1.

Note For information on the supported software and hardware that you can manage with Cisco Security Manager, see the Supported Devices and Software Versions for Cisco Security Manager online document under Cisco Security Manager Compatibility Information on Cisco.com.

•Support for Cisco IOS XE Software releases 2.5 and 2.6. These releases are known as 12.2(33)XNE and 12.2(33)XNF, respectively, in Security Manager. The only new feature supported in these releases is for DMVPN phase 3, which allows direct communication between spokes. Otherwise, software support is equivalent to release 2.4 (known as 12.2(33)XND).

•Support for Cisco ASA 5585 IPS Security Services Processor.

•Support for changes to the mechanism used for downloading sensor and signature updates from Cisco.com.

•You can now configure AAA access control using a RADIUS server for IPS devices running IPS Software release 7.0(4).

•A new device property, License Supports Failover, for ASA 5505 and 5510 devices that indicates whether an optional failover license is available on the device. The property is set when you discover device policies, or you can manually set the property. Failover policies are deployed to these devices only if the property indicates that the device has a failover license installed. This helps eliminate deployment failures due to failover licensing issues.

•IPS signature tuning has been enhanced. If you modify a signature policy with more than one tuning contexts, Security Manager can copy the policy to other contexts when appropriate and with your permission.

Installation Notes

Do not modify casuser (the default service account) or directory permissions that are established during the installation of the product. Doing so can lead to problems with your being able to do the following:

•Logging in to the web server

•Logging in to the client

•Performing successful backups of all databases

Internet Explorer 8 is supported, but only in Compatibility View. To use Compatibility View, open Internet Explorer 8, go to Tools > Compatibility View Settings, and add the Security Manager server as a "website to be displayed in Compatibility View."

You can install Security Manager server software directly, or you can upgrade the software on a server where Security Manager is installed. The Installation Guide for Cisco Security Manager for this release of the product explains which previous Security Manager releases are supported for upgrade and provides important information regarding server requirements, server configuration, and post-installation tasks.

Before you can successfully upgrade to Security Manager 4.0.1 from a prior version of Security Manager, you must make sure that the Security Manager database does not contain any pending data, in other words, data that has not been committed to the database. If the Security Manager database contains pending data, you must commit or discard all uncommitted changes, then back up your database before you perform the upgrade. The Installation Guide for Cisco Security Manager for this release contains complete instructions on the steps required for preparing the database for upgrade.

We do not support installation of Security Manager on a server that is running any other web server or database server (for example, IIS or MS-SQL). Doing so might cause unexpected problems that may prevent you from logging into or using Cisco Security Manager.

•Ensure that all applications that you are upgrading are currently functioning correctly, and that you can create valid backups (that is, the backup process completes without error). If an application is not functioning correctly before an upgrade, the upgrade process might not result in a correctly functioning application.

Note It has come to Cisco's attention that some users make undocumented and unsupported modifications to the system so that the backup process does not back up all installed CiscoWorks applications. The upgrade process documented in the installation guide assumes that you have not subverted the intended functioning of the system. If you are creating backups that back up less than all of the data, you are responsible for ensuring you have all backup data that you require before performing an update. We strongly suggest that you undo these unsupported modifications. Otherwise, you should probably not attempt to do an inline upgrade, where you install the product on the same server as the older version; instead, install the updated applications on a new, clean server and restore your database backups.

•If you install RME on the same server as Security Manager, do not apply the MDF.zip file available with the RME IDU patch. Applying this file will damage the device support files in Security Manager, and you will need to contact Cisco Technical Support to correct the problem. If you install RME on a server separate from Cisco Security Manager, this restriction does not apply.

•Security Manager 3.x users cannot upgrade directly to Security Manager 4.0.1. They must first upgrade to 4.0 and then to 4.0.1.

Service Pack 2 Download and Installation Instructions

Service pack 2 is a cumulative update that also includes the updates that were found in service pack 1. You can apply Cisco Security Manager 4.0.1 Service Pack 2 to a Cisco Security Manager 4.0.1 installation whether that installation has an earlier service pack installed or not.

To download and install service pack 2, follow these steps:

Note You must install the Cisco Security Manager 4.0.1 FCS build on your server before you can apply this service pack.

Step 7 Run the fcs-csm-401-sp2-win-k9.exe file that you previously downloaded.

Step 8 In the Install Cisco Security Manager 4.0.1 Service Pack 2 dialog box, click Next and then click Install in the next screen.

Step 9 After the updated files have been installed, click Finish to complete the installation.

Step 10 On each client machine that is used to connect to the Security Manager server, you must perform the following steps to apply the service pack before you can connect to the server using that client:

Important Notes

The following notes apply to the Security Manager 4.0.1 release:

•You can use IPv4 addresses only in Security Manager. Although some of the device software Security Manager supports allows you to use IPv6 addresses on commands, Security Manager does not support IPv6 addresses directly. If you want to configure IPv6 features using Security Manager, you can use FlexConfig policies.

•You cannot use Security Manager to manage an ASA 8.3+ device if you enable password encryption using the password encryption aes command. You must turn off password encryption before you can add the device to the Security Manager inventory.

•ASA 8.3 ACLs use the real IP address of a device, rather than the translated (NAT) address. During upgrade, rules are converted to use the real IP address. All other device types, and older ASA versions, used the NAT address in ACLs.

•The device memory requirements for ASA 8.3 are higher than for older ASA releases. Ensure that the device meets the minimum memory requirement, as explained in the ASA documentation, before upgrade. Security Manager blocks deployment to devices that do not meet the minimum requirement.

•If you have a device that uses commands that were unsupported in previous versions of Security Manager, these commands are not automatically populated into Security Manager as part of the upgrade to this version of Security Manager. If you deploy back to the device, these commands are removed from the device because they are not part of the target policies configured in Security Manager. We recommend that you set the correct values for the newly added attributes in Security Manager so that the next deployment will correctly provision these commands. You can also rediscover the platform settings from the device; however, you will need to take necessary steps to save and restore any shared Security Manager policies that are assigned to the device.

•A Cisco Services for IPS service license is required for the installation of signature updates on IPS 5.x+ appliances, Catalyst and ASA service modules, and router network modules.

•Do not connect to the database directly, because doing so can cause performance reductions and unexpected system behavior.

•Cisco Secure ACS 5.0 is not supported by Security Manager 4.0.1, even though ACS 5.0 is supported by Common Services 3.3.

•If you do not manage IPS devices, consider taking the following performance tuning step. In $NMSROOT\MDC\ips\etc\sensorupdate.properties, change the value of packageMonitorInterval from its initial default value of 30,000 milliseconds to a less-frequent value of 600,000 milliseconds. Taking this step will improve performance somewhat. [$NMSROOT is the full pathname of the Common Services installation directory (the default is C:\Program Files\CSCOpx).]

Caveats

This section describes the open and resolved caveats with respect to this release.

For your convenience in locating caveats in Cisco's Bug Toolkit, the caveat titles listed in this section are drawn directly from the Bug Toolkit database. These caveat titles are not intended to be read as complete sentences because the title field length is limited. In the caveat titles, some truncation of wording or punctuation may be necessary to provide the most complete and concise description. The only modifications made to these titles are as follows:

Open Caveats—Release 4.0.1

The following caveats affect this release and are part of Security Manager 4.0.1.

Note In some instances, a known problem might apply to more than one area, for example, a PIX device might encounter a problem during deployment. If you are unable to locate a particular problem within a table, expand your search to include other tables. In the example provided, the known problem could be listed in either the Deployment table or the PIX/ASA/FWSM Configuration table.

Your Security Manager license grants you the right to install certain other applications—including specific releases of RME and Performance Monitor—that are not installed when you install Security Manager. You can install these applications at any time. See the Introduction to Component Applications section in Chapter 1 of Installation Guide for Cisco Security Manager 4.0.1.

Product Documentation

For the complete list of documents supporting this release, see the release-specific document roadmap:

Obtaining Documentation, Obtaining Support, and Security Guidelines

For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

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