Business Guideline

What is the procedure for playing an order with us?

You may place and order with us by email at info@alliyahrugs.com or by fax at 1-704-973-0843. Please ensure that you provide us with shipping information, name address and preferred carrier UPS, FedEx Ground or tuck line.

Q?

How long will we take to service our order?

A.

In stock product will be shipped within 24Hrs. All the back orders will be delivered in up to 60-90 days with firm purchase orders. Please review our special order policy.

Q?

Do we charge separately for shipping the products to you? What kind of shipping do we undertake?

A.

The choice of shipping is entirely to the customer's. We will arrange for prepaid shipments at your discretion.

Q?

Drop Ship pricing and charges?

A.

We don't have Drop Ship Charges.

Q?

What kind packing do we do?

A.

All our products are packed in 6 mil poly bag which is the safest for area rugs.

Important Form

About us

Alliyah Rugs is one of the industry's fastest growing factory direct hand-made rug suppliers. AR specializes in hand tufted qualities. AR's factory direct division was founded in 2005, under the name of Horizon Rugs.