How do I place my order?To start the order process, please fill out an inquiry form found on the "ORDER" page. You will receive a response within 24 hours to further discuss the details of your order.

How far in advance should I place my order?The sooner, the better! To ensure availability and avoid disappointment, I recommend ordering 4 weeks in advance of your event. However, we do always work hard to accommodate last minute orders, so even if you need something in just a couple days, fill out a contact form and we will try our very best to fit you in the schedule! Keep in mind that weekend availability fills up faster, while weekday availability is usually more open. * We will book weddings up to 12 months in advance, with the recommended time frame being 6-12 months in advance *

Do you have a store-front?No, Joyful Whisk is a licensed home-based business in Santa Clara, CA. (Dreaming of a store-front one day!!)

Do you deliver?Yes, we do offer delivery, however availability for delivery is limited. Our weekday delivery schedule is more open, while weekend delivery fills up quicker. Let us know the date/time/location needed, and we can generate you a quote for delivery. Our pick-up (in Santa Clara) schedule is much more flexible. We will work with your schedule and be as accommodating as possible!​* Delivery is required for tiered cakes *

Do you make fondant cakes?No. On occasion, small amounts of fondant will be used for details on a cake, but for the most part we are a buttercream focused bakery. We do not cover cakes in fondant, or make any toppers/figurines out of fondant.

Do you offer allergy-friendly options?Gluten-Free: Yes. We offer gluten-free cake/cupcakes in Chocolate, Vanilla, & Carrot. All of our frostings are/can be made gluten-free.Nut-Free:Yes. All of our menu items are nut-free other than peanut butter frosting.Vegan/Dairy Free:No. We unfortunately do not offer vegan/dairy free options.* Please keep in mind, while we do offer gluten-free and nut-free options, everything is made in the same kitchen. We work with extreme caution to avoid cross-contamination, but can not 100% guarantee that our kitchen is gluten/nut free. *