Best Practice in Customizing a role for Provost?

Our Provost is wanting access to all the courses in Blackboard to view (read only) course content in order to follow up with student complaints and review faculty use for areas needing additional training, etc.. The observer role is by user, I need by course. What roles have worked best for you to customize at the course level?

I asked this question months ago and it was a failed endeavor for the most part. Much of the permissions overlap in weird ways on System Roles and with the addition of Goals and Ally we have discovered that we cannot restrict their access for some reason on the Admin Panel...

We did make a role for the Deans and Div chairs so they can search their courses in their Institutional Hierarchy only. Then if they need access once they open the course or Org they have to Quick Enroll to access the material. This was not a big deal on our end as they used to enroll a Chair in every course under them as a TA anyway. If you want the permissions list let me know.

Hi Charlie, I would like the permissions list when you have a moment please. I'm struggling with changing the permissions. When I log on with the account whose custom system role I've modified what I'm expecting to see/not see is not always the results I expect. Very concerning to me so I'm hoping what you did will enlighten me!

We give this System Role to the user in charge of the division and put those courses in a node in Institutional Hierarchy.

Worth noting that after every B2 update and System Upgrade we verify permissions as it seems any update during those processes seem to give them access by default and we have to verify and restrict those settings in the Role again.

Becky, are your faculty union members? I ask because at my institution, we wouldn't be able to do that as a regular practice. Our collective bargaining agreement contains very strict guidelines for how and when a teaching observation happens. I've been asked by department chairs and the like for many of the reasons you cite, but I've had to direct them to the contract.