E-mail aliasing in Odoo

Email aliasing is a default feature in Odoo which allows the user to fetch contents to ERP records directly from incoming emails. The feature is a type of automation. Since we can configure the E-mails to fetch contents directly; it reduces the human effort and simplifies the business process.

To do so we have to follow the following steps.

1. Configure default alias name and alias domain

2. Create a record in model ‘Aliases’

3. Change ‘message new’ global function according to your need

4. Configure incoming mail with an Action

Configure default alias name and alias domain

The first step is to configure the default alias name and domain. We can fetch the alias domain from ir.config parameter. To perform these two tasks, we have to add following fields.