Frequently Asked Questions

Yes(for brides). Appointments are necessary to ensure that we can provide
each of our clients with our undivided attention . The majority of what we
sell is special order, and many items can be customized. Having an
appointment and working with one of our dedicated consultants allows you to
be educated on all of your options that our boutique has to offer.

No (for bridesmaids, mothers of bride and groom, and eveningwear). Come in anytime Monday to Saturday.
Special note for bridesmaids: first come first served Monday to Saturday ONLY, NO bridesmaid service on Sunday.There is a half hour time limit per bridesmaid group.

We strongly recommend that you make separate appointments . A bridal
appointment can be emotional and require making quite a few decisions. Once
your decision has been made and your order has been placed we recommend
making an appointment at a later date. Keep in mind that bridesmaid require
a minimum four month delivery and you will have to add time for fittings.

Your gown consultation will last for an hour Our bridal salon is open concept therefore you will be able to view all the various silhouettes by all designers. At this appointment you may show her some pictures, or discuss with her what you are looking for. Keep an open mind as our consultant will also make her suggestions on what styles would best suit your figure and beauty. We are always striving to bring in various styles that will make you look unique on your wedding day.

We understand that there are many special people in your life that want to be a
part of this momentous decision, however too many opinions can actually be
detrimental! Try to limit your guests to those who understand your personal style
and the overall look and feel of your wedding so that they can assist you in
selecting a gown that compliments both. There is comfortable seating for three
guests and bringing more would make the seating uncomfortable for them.

You will be working with a dedicated stylist so feel free bring any photos
of gowns that you like. Since our stylist will be assisting you in your
wedding gown please make sure to wear undergarments for hygienic purposes.

Please arrive at the time that your appointment is scheduled for. We often
have appointments immediately before your appointment and (especially
weekends) may not be able to take you early. Furthermore, if you are late,
this may also cut into your appointment time. We also often have
appointments immediately following yours(especially weekends) and therefore,
we may not be able to extend your appointment time due to a late arrival. WE
always try to do our best to accommodate all brides however some situations
we may not be able to.

Our bridal salon carries sizes from 6 to 24 in various styles from different designers. Please keep in mind that a style that you love may not be in the correct size you are looking for as we only carry one size per style. However it would be available to order in your size.

Taking them throughout the appointment can be distracting and may not be the
best use of your time. When you have made a decision on the gown of your
dreams we recommend taking a picture.

We also ask that when you view the photo to remember that our gowns are
samples and may not be in the colour or condition that your gown will be upon it’s
arrival. Also the gown has not been professionally fit to your body and therefore
may not be lying exactly right. Therefore we recommend taking the picture of the
dress on the hanger.

Special order designer veils have a 3-4 months lead time so
making a decision at the time you order your gown is helpful.
You may also may a separate appointment at a later date to
finalize your accessories.

A trunk show is when a designer sends in an extended version
of their collection which gives you an opportunity to see and
try on other designs that perhaps we didn’t select for our store.
There is a discount or special offer that is provided during the
event as an incentive to buy.

Most of the gowns we sell are special-order. A special-order gown
is made specifically for you by a designer, based on the
measurements we take from you, the designer then uses their
pattern that is closest to your measurements to create your gown.
We then fit it to perfection for your body.

We accept MasterCard, Visa, Interac as well as cash and personal
checks. (Personal checks are only accepted for deposit, not final
payment) If you are ordering a special-order gown, we require
a 60% deposit at the time you order your gown. If you are
buying a gown from stock we require 100% payment and you
must take the dress home with you that day.

We have in-house seamstresses and offer alterations for bridal gowns , mothers
gowns, and bridesmaids. Our alteration services for wedding gowns range from
$295.00 to $495.00, any custom changes to the original style of the gown would
be quoted separately. Our seamstresses are bridal specialists and we can only
accommodate a certain number of bridal alterations per month. It is best to
purchase your wedding gown in advance of your wedding if you want to take
advantage of our in-house alteration service.

Alteration Business Hours*

Store Business Hours:

Mon, Wed, Fri, Sat 10am - 6pm
Tue, Thu 10am - 9pm;
Sun 11am - 5pm
Please book an appointment if you are looking for a bridal gown.Bridesmaid service available Monday to Saturday ONLY without appointment (first come first served).