Keeping it human: Designing for Emerging technology

Seeing Ikea launching it's unintuitive and irritating VR store experience made me think "there has to be more to emerging technology than this". So much of the use of Augmented Reality, Virtual Reality, Conversational UI, Artificial intelligence is a pure novelty value play to generate a buzz, generally because they're created without thinking properly about the human user and their actual needs. This talk looks at how to keep it human in the excitement of all this fabulous new technology.