Frequently Asked Questions

Questions to ask an American Standard Dealer

STEP 1: CONSIDER YOUR HOME
Take a look at your current home environment and identify your comfort needs. Start by answering the following questions:

Do your heating and air conditioning bills seem too high?
Are any of your current HVAC system units too noisy?
Do you have a problem with humidity in the summer? Dry air in the winter?
Are there rooms that are always too hot or too cold?
Do you have pets or do any family members suffer from allergies?
Do cooking odors linger?
Is your current system still covered by a warranty?
Do you want more control over managing energy costs?
Do you want a unit that is backyard safe?
Do you want a system that’s easy to maintain? With a filter that’s easy to replace?
Is your current outdoor unit unattractive?
Is your current furnace’s short cycle constantly turning on and off?

STEP 2: FIGURE OUT YOUR SYSTEM
Use this simple program to get a better of idea of which system can best meet your home comfort needs based on region, home size and average energy use.
What’s right for my home?

STEP 3: TAKE INVENTORY
Based on your current situation and home system, your American Standard Customer Care Specialist can help custom design a system and apply the precise American Standard technology to achieve maximum efficiency, reliability and comfort to fit your needs and budget. Have this information ready when you set up your appointment:

Model and Serial Numbers
Make a note of the model numbers and serial numbers on your current equipment. These should be found on a nameplate on the back of your unit (see image for example). And search your home files for the available paperwork.

Your Specific Needs
Be ready to talk about where you live, the structure of your home, and any specific comfort needs (see Step 1). This is especially important and can streamline the discussion, helping your determine the proper system type and size, and other components, for your home.

Financing
Remember, you‘re investing in year-round comfort—not to mention the long-term comfort of you and your family. Ask your American Standard dealer about various financing options, with approved credit, being offered by the dealership.

STEP 4: SET UP YOUR APPOINTMENT
Remember, the more prepared you are, the simpler the process. So ask as many questions as you would like, during the call, in the email and at your kitchen table. Your American Standard Comfort Care Specialist has the answers. You can even have them perform a structural analysis of your home if you would like, or instruct you on system maintenance and thermostat settings, because a understands your complete comfort goes beyond heating and cooling.

So what can you expect as an Avalanche Heating, Cooling, and Plumbing customer?

Quality and value from a locally owned and operated company.

Flexible appointments that fit your schedule.

Fast service 24 hours a day - 7 days a week.

Trained service professionals that you can trust in your home.

People who will treat your home or business with the respect it deserves.

A written, flat-rate estimate you approve first before any work begins.

Industry leading warranties and guarantees.

100% satisfaction guarantee

How is Avalanche different from other service companies?

Avalanche differentiates itself by our commitment to exceed your expectations on every service experience.

The emphasis on making that experience a pleasant one is woven into everything we do. It is our goal to find the best solutions for your needs with custom tailored approach with your family.

We aim to find the right products and services to best fit your budget, expectations, and needs to be able to guarantee 100% satisfaction.