Yes. You can access CIAYO Comics through desktop or mobile application. It’s free, provided that you have a working internet connection and a device to access CIAYO Comics.

Can I share CIAYO Comics to Social Media?

Yes. You can share it to your Facebook, Twitter, Tumblr, and Google+ accounts. If you want to share your CIAYO Comics activity to your social media feed, please adjust your setting on Settings > Account.

What if I found trouble in my application?

Close the application and delete your cache. Make sure that you have closed any other application before trying to access CIAYO Comics.

Check your internet connection.

If the above suggestions did not work, try to uninstall and reinstall the app.

If you want to speak with one of our Customer Service about your inconvenience, please contact us via hello@ciayo.com and describe your problems, preferrably with your device’s information or website browser version.

I can’t download the application

If you failed to download the application, please check your Internet connection first. Then make sure you have enough memory left in your device to install application. You cannot download this application if you don’t have sufficient memory on your device.

As one of the platform for premium webtoon comics in Indonesia, CIAYO Comics Plus+ offers you a range of exclusive comics which can only be accessed by members of CIAYO Comics Plus+, a premium subscription service by CIAYO Comics with no ads and early access for select webtoon comics.

How do I subscribe?

You can subscribe to CIAYO Comics Plus+ by looking for the “Go PLUS+” button in the CIAYO Comics app from Android or iOS and tap it. Subscription through CIAYO Comics’ website will be added soon.

What’s the method of payment of CIAYO Comics Plus+?

We accept methods of payment by Google Pay, App Store, and MidTrans.

How do I cancel my subscription?

If you subscribe through Android and iOS, you can cancel your subscription through Google Play Store or Apple App Store. This will cancel your automatic payment for the next month. You can still enjoy CIAYO Comics Plus+ and our premium webtoon comics for the remaining month.

Can I download the exclusive comics?

Yes, you can download our exclusive Indonesian webtoon comics and/or early access episodes brought to you by CIAYO Comics Plus+. You can always access your downloaded files even after you cancelled your subscription. It is part of our premium service.

Can I use my Plus+ account in another device?

The subscription status of CIAYO Comics Plus+ is bound to your account. We do not impose any limit on the amount of device you’re using as long as your account is still subscribed to CIAYO Comics Plus+.

Help, my subscription status is suddenly gone!

Contact hello@ciayo.com with your registered email and attach a proof of payment in your mail.

Help, I can’t activate my subscription!

Contact hello@ciayo.com with your registered email and attach a proof of payment in your mail.

Will the app get faster when I subscribe?

Our developers strive to deliver the best possible digital comics platform in terms of speed, staibility, ease of use, and every other aspects that will enhance your reading experience. We are committed to bring this experience for both Plus+ and free users.