I’m not sure how you got into this situation, but your online reputation has taken a hit. Maybe it was an unhappy customer, a bad customer experience – or just a troublemaker trying to ruin your day. You now may have some rather unflattering reviews online...

Reputation Management It’s a fact that most people want to know that others have had a positive experience with your business before they will spend any money with you. They will search for you or your company on Google Places, Yahoo Local, Yellow Pages, Yelp,...