1. One day in a week won't process orders-- U.S Saturday . Shipping comanies all close on Sunday. Pls choose the right shipping method with concern after Friday.

2. Orders will only be remained for 5 working days after placement when phone number missing or unclear address. Longer than that, order will be cancled and money will be returned accordingly. So pls make sure that you leave correct shipping address and telephone number when place order.

Return Policy

Instruction for Return:

1) All orders must be returned within 15 days of the purchase date. We provide full refund if we detect manufacturer defect. Please contact our customer service department within 7 days of the purchase date.

2) All items must be returned in its original, factory condition, (unaltered, unworn, undamaged and with tags attached with the original packaging) as we do not sell refurbished or previously owned products. Please make sure the wig is INTACT and the LACE has NOT been cut.

3) For any returns, you must contact customer service department to obtain RMA number / Confirmation code. All returns must include the RMA number / Confirmation code. Once the returned package is received & inspected, your refund will be processed and automatically applied to your original payment account. Buyer are responsible for the return shipping charge.

5) If you’re located within the United States, we offer local returns & exchange by emailing us at service@nadula.com for return instruction and information.

Once the return has been authorized with given RMA number / Confirmation code. Assigned returned item(s) will be allowed to be returned for refund. Please include your email address, order number & RMA number .