CEOs need to stay on top of ever-changing technology, regulatory and marketing conditions. To that end, COMPTEL is hosting a timely panel for competitive telecom executives, led by long-time telecom lawyer Andy Lipman, a partner at Bingham McCutchen LLP. Telecom is such a changing kaleidoscope of issues that its a good time to address certain […]

When attempting to separate yourself from the crowd, dont be afraid to turn to those around you for a little help. Thats just part of the message former NFL running back and current ESPN personality Merril Hoge will give today during his keynote address, Find a Way, at the Channel Partners Conference & Expo. And […]

ThinkEngine Networks Inc. said Tuesday Release 3.0 of its conferencing software is generally available. Enhancements to the software include the ability to create a set of conferencing capabilities that can be assigned to subscribers; to block certain numbers from dialing into the service; and to emulate other competitors call flows. The softwares operator assistance and […]

Pack a Punch With Pure-Play VoIP resellers struggling to hang on in a market dominated by cablecos, attention has turned lately to the business model surrounding these virtual VoIP providers and the big margin punch the back-office can pack. A new crop of back-office enablers has arrived to help.

With Pure-Play VoIP resellers struggling to hang on in a market dominated by cablecos, attention has turned lately to the business model surrounding these virtual VoIP providers and the big margin punch the back-office can pack. A new crop of back-office enablers has arrived to help. Like their mobile cousins, VoIP virtual network operators (VVNOs) […]

Best-in-class organizations have two times less staff than other organizations to manage the wireless device lifecycle, according to a recent study by Aberdeen Group. The research firm says the discrepancy is because those companies have well-documented wireless policies to ensure accountability and compliance. Could it be that they also have access to better resources such […]

The beauty of hosted call center technology is deceptively simple: In a world with a high commoditization of network services, the hosted contact center lets agents and VArs move up the value chain, reduce attrition and become resources that customers ask to address real business needs. For businesses, it provides an opportunity to leverage the […]

Google Inc. said Tuesday Chief Financial Officer George Reyes is retiring. The 53-year-old will remain at the Internet giant to assist in the search for his replacement and to help ease the transition. Google said it expects a new CFO to be in place by the end of the year. Reyes, who has been with […]

Verizon Business introduced Tuesday a new Collaboration Calculator, a tool that the company said will allow organizations to measure how well their members work together and gauge how to improve collaboration. The Web-based tool, developed by Frost & Sullivan, is designed to help large businesses and government agencies measure the effectiveness of existing collaborative initiatives […]

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