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You can pay your order in any form you wish, there are NO HIDDEN charges even you pay with credit card in Netpay.

NO DELAY shipping for credit card payment

Delivery policy applicable to all type of payment. Shipping period of credit card payment will not delayed deliberately

Payment Acknowledge

We will inform by system automatically about your payment once you paid by Netpay or you have updated the order status. You can set ones mind at rest and wait for your ordered items

You also can direct bank in to our account without go through NetPay

Our Banking Details:

You may make payment to:

*ASAP MARKETING SDN. BHD.*

MAYBANK

512987010760

Send us the physical payment proof and shipping info to asap@hotmail.myOR Whastapp to this number (019-3022366)IMPORTANT!!

Kindly inform us and update your order status once you have made payment and which account you are using.

BUY WITH CONFIDENCE

How does the Lelongs Buyer Protection Program work?

If you made a purchase at Lelong from a BPP qualified seller and did not receive your item, please try to contact the seller to resolve the matter. Often it is just a miscommunication or misunderstanding problem.

Allow enough time to receive the item - usually 7-14 days. Keep in mind that the seller needs time to receive and confirm payment and ship out the item. If it is still unresolved, follow the steps below to make a BPP claim.

To process a claim, you need to submit the following documents no later than 60 days from date of when a claim file is opened:

The fully completed and personally signed Buyer Protection Program form.

Police report must be filed. The backup copy of the police report ?photo copy or scan copy. (Compulsory)

Emails communication / SMS with the seller.

Any other information or documents reasonably required by Lelong.

Lelong reserves the right to make a final decision at our sole discretion on any claim and make changes to this policy from time to time as it deems fit.

* Lelong.my reserves the right to modify or make amendments (or any part thereof), either temporarily or permanently, at any time or from time to time, with or without prior notice.

Buyer makes the payment to the seller before the auction has ended or before seller confirmed the order even though there is a transaction record under Lelongs system.

Purchases where you have been compensated by a third party, such as PayPal, courier company etc.

Items that are returned or lost due to error in shipping address provided by you to our system, including being returned for undeliverable as address, refused or unclaimed.

Items paid for with cash or instant money transfer services such as Western Union or MoneyGram.

The excess amount above the listed price paid by the buyer is not covered.

Shipping / Postage / Handling Fees are not covered in BPP.

Transactions made through COD/COC (Cash On Delivery / Cash On Collection) method.

Non-physical purchases such as ebook, software, game points, online game tools etc.

Buyers?remorse

We do not cover for any claim against seller, if the seller unable to deliver products or services due to the following reason:

Flood

Fire

All Natural Disaster

Bankruptcy / Business Failure

* Lelong.my reserves the right to modify or make amendments (or any part thereof), either temporarily or permanently, at any time or from time to time, with or without prior notice.

Maximum Three Business Days Shipping*

In most cases we are able to ship the same day OR next business day (Monday - Friday), provided the order is placed before 12.00pm. We cannot guarantee this but make every efforts to do so.

This is our major commitment to our customers.

*Domestic shipment (Within Malaysia): Shipping may take 1-3 business days from the date of shipment.

Three Business Days Shipping does not apply to:

International Orders.

Orders placed on Saturdays, Sundays, or holidays.

Orders for large props or Special Order items.

Pre-order items.

How are shipping and handling charges determined?

Shipping and handling rates are determined by the total weight / dimension of all of the merchandise ordered, secured wrapping and packing cost, also handling cost from our warehouse to Pos office.

We are not only handle your order speedy, but secure to minimize your chances of loss irritation.

Shipment update:

We will update daily shipment status every business day before 6.00p.m. Buyers will be inform by Lelong e-mail and SMS once we updated.

When your shipment arrives:

When you receive your shipment, please open and inspect merchandise on the same day as delivered. Try on any wearable items and if there are issues please contact us immediately.

Package / Merchandise that arrived damaged in transit must be reported to us the same day. Please have the delivery driver make a note if the package they deliver shows signs of damage before signing for it.

System will pick up the most expensive Shipping fee, which is RM20 for ulimited items and quantity in this case

You only need to pay RM20.00 instead of RM40.00

Please read and understand our Terms Conditions prior purchase:

1. All items are quoted in Malaysia Ringgit, postage fee is excluded.

2. All items price are non-negotiable.

3. All items sold are not exchangeable or refundable.

4. Full refunds guarantee in case of out of stock.

5. There might be some color difference compare with actual items due to lighting and monitor setting.

6. Due to human measurement method is used, there might be 1-2cm variation. This will be considering as normal.

7. We only accept NetPay, credit card, cash bank-in or online transfer for payment through the above mentioned bank account.

8. All items are thoroughly inspected before delivery. We will fully responsible if the product(s) damaged on arrival due to delivery mishandling. Please report to us via email within 48 hours from the time of package arriving. Any report after 48 hours shall not be entertain.

9. We will ship out your item within 3 working days. We will contact you if the shipment will later than 3 working days. A shipment tracking reference also will update you after item posted out.

10. We reserve the right to amend our terms and conditions without prior notice when it deemed necessary.

11. By placing an order with us, you agree to be bound by the Terms Conditions.

Warranty Policy only applied on IT product, please refer to individual product option

Questions & AnswersDo you have any questions to ask merchant about this productAsk Seller

Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.