Employment

An Exciting Career
Working for an emergency communications agency is an exciting career, especially with a center as technologically advanced as the City of Plano's. As a new employee you will undergo extensive training with our staff. You will learn how to help people in desperate situations and provide life-saving instructions to callers, as well as coordinate police responses and dispatch fire and ambulance services when needed.

Starting salary is $40,000 per year. Please see if you meet our minimum qualifications, then proceed to review and begin the steps in our hiring process.

If you have any questions please email Melodie Jack, operations coordinator, who is responsible for administering the selection / hiring process for call taking and involved with special projects as needed.

Recruiting

Minimum Qualifications

Plano Public Safety Communications wants employees who take pride in the strenuous privilege of 9-1-1 dispatching. We offer extensive job-related training; you are not required to already know how to handle emergency phone calls. However, below is a list of minimum qualifications that one must possess to be considered for the position:

Availability to work a variety of shifts as assigned, including days, evenings, nights, weekends, holidays, and overtime as needed.