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Shop policies

Thank you for visiting Handmade by Hapa's Metalgami (Silver Origami) Sculptures and Jewelry.

Handmade in the USA by me!

Japanese-American and Hawaiian inspired jewelry

Accepted payment methods

Visa

Mastercard

American Express

Discover

Paypal

Check

Returns and exchanges

Refunds:
New condition, non-earring jewelry may only be returned after notification and must be returned within 15 days of receipt, unworn and in their original packaging.

For hygiene reasons Earrings may not be returned.

Postage will not be refunded and the customer must bear the cost of returning the item, except where the item is found to be faulty.

Damaged Items:
I apologize if jewelry arrives in unsatisfactory condition. If you have received damaged or faulty merchandise, please contact me and explain the situation. Together I'm sure we can work together to remedy the situation to your satisfaction.

Shipping

International buyers are responsible for any customs fees required by their home country.
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Please contact me if you'd prefer to arrange local pickup. Of course, shipping fees will be refunded for SF BAY AREA pickups.

Additional policies and FAQs

FAQ

Q1: What materials are the Origami jewelry composed of?
A1: The pendants are composed of 99.9% silver (also referred to as .999 fine silver) and the findings are composed of Sterling Silver.

The metalgami/origami portion of the jewelry design actually has a higher percentage of silver than sterling silver. Sterling Silver is actually composed of only 92.5% silver.

Q2: Are the pendants attached to the necklace?
A2: The pendants float freely on the necklace. In most cases if you desire, you can easily place the pendant on another necklace.

Q3: I would like to order necklaces as gifts for my wedding attendants. Can I order more necklaces than are shown?
A3: Please contact us with the quantity of pendants you desire and the date of your event. We will try our best to fulfill your order.

Q4: Can I order custom Origami designs?
A4: Please contact us with your request and we will try our best to fulfill your custom order.