The first time I heard it was from some guy who claimed that the other party responsible for signing his paperwork had, in fact, signed the document. Problem: I know the guy's signature and that wasn't it. Even after explaining this to the guy he says, "You can trust me. You have my word."

The second time I heard it was from a little old lady. She was having some difficulty signing her paperwork due to a medical condition that affected her hands, so I told her, "You can just initial or make some other kind of mark that's friendlier for your hands." Her response: "This is ridiculous. I don't know why I have to sign at all. You see me sitting here." Uh, yeah...the people I forward these documents to are going to get a little picky about there not being some kind of ink on this paper. We talked a lot about Power Of Attorney and she almost told me to get bent. Seriously?

The last time I heard it was from some young chick that was clearly ... battling some demons (read: strung out on drugs). She was asking our help to access some funds that belonged to her daughter. This woman's mother had worded her agreement in such a way that excluded the junkie from having access to them. Good job Grandma! We explained that we couldn't help her at all with her inquiries and she says, "But my mom said it was okay that we do this. Trust me."