Linksys wireless router connectivity problem

Installed a Linksys Wireless G Router 1X on our main computer, using a Linksys adapter (receiver) on my son's new computer (desktop) about 50-60 feet away in another room....was able to connect him to internet a few times but cannot get a consistent connection and he gets bumped out as well. Is this possibly a range issue, the router claims 100-150 ft? Would I be better off returning this router to exchange for another model with stronger signal? If so which model?

I think the problem may be the external adapter on his computer. He has a new HP but could not get an internal wireless adapter, no room for it inside, so we had to get one that plugs in outside (Compact Wireless G USB Adapter 2.4 GHZ). The router is working fine on my laptop. I even carried it back to my son's room where his computer is located and got an excellent signal. The signal on my son's HP is still intermittent and I have changed the key value. Not sure where to go with it next.I think the problem may be the external adapter on his computer. He has a new HP but could not get an internal wireless adapter, no room for it inside, so we had to get one that plugs in outside (Compact Wireless G USB Adapter 2.4 GHZ). The router is working fine on my laptop. I even carried it back to my son's room where his computer is located and got an excellent signal. The signal on my son's HP is still intermittent and I have changed the key value. Not sure where to go with it next.

2 Answers

Anonymous

Re: Linksys wireless router connectivity problem

FYI We took the external adapter back and got the internal adapter. We were told that the internal modem could be taken out and replaced with the wireless adapter since there were no available slots and we were not using it with a phone line so we did not need the modem. The connection is excellent now.

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As i remember Linksys goes with Straight Through Ethernet cable. Always, good thing is to connect your computer to Wireless Router using LAN port. Set DHCP (Automatic) connection for your computer. After receiving ip from router you can setup your Wireless Router using GUI, and setup your Wireless Network, SSID/Security. From adapter to adapter there can be some misc problem with WEP/WPA/WPA2 and so on, so it maybe your issue, or OS blocking connection to Wireless Networks without security.

Make sure you are plugging the SMC into the WAN port on the Linksys router and not the LAN ports. Your internet connection (which is your SMC) should always plug into your WAN port on the Linksys. Any computers that you may need to plug in, like Desktops that are "wired" and not "wireless", should plug into the LAN ports on the Linksys. If you are not using the WAN port on the Linksys for your SMC modem, then that would explain why you cannot get to the internet on wireless or wired computers.
Here's why you are getting the "low connectivity" message:

Computers don't understand why the Internet is connecting or not connecting...so the "low connectivity" message you keep receiving has nothing to do with your wireless signal strength. To a computer NIC, "low connectivity" means your network adapter could not find a DHCP server and receive a valid IP address. When this happens, your network adapter assigns an IP address to your computer in the following range...169.254.0.0, and will display the "low connectivity" message until it is able to receive a valid private IP address from the DHCP server. You can verify this by going to START | RUN and typing "cmd" (without the quotes), then hit ENTER. A black box will pop up....then type "ipconfig" (without the quotes) and hit ENTER. This will show you your IP address, subnet mask, and gateway address, and you can verify that your IP address is in the 169.254.0.0 range. A valid private IP address is typically in the 192.168.0.0 range, but could also be in the 10.0.0.0 range, or the 172.16.31.0 range.
Also, make sure you have DHCP server enabled on the Linksys router for the LAN. This will ensure your "wired" and "wireless" computers receive a valid IP address.
The WAN port on your Linksys router should be configured to "Obtain an IP address automatically using DHCP".

If you want to use the wireless portion of your router, you would need a wireless adapter installed on your desktop. If you are getting internet on your desktop then this means that your wired connection is fine to the router is fine. The WMP54G adapter will work with your router, however if you are not planning on connecting to the internet wirelessly through the router then there is no need to purchase the adapter. Hope that this helps you out.

Your computer is not yet connected to the wireless network of the router. Also, make sure that your wireless computer has a wireless adapter installed on it. You may verify it on the Device Manager. If you're using a laptop with built in wireless adapter , make sure that the switch for the wireless connection is on so that it will detect the signal of the router.

If you cannot still connect wirelessly, let me know of the following:
- model number of the router
- operating system of the computer
- wireless adapter installed on the computer (built in or external)
- brand of wireless adapter installed
- wireless settings of the router (SSID, wireless security)

Do you have a connection wizard that you can run on your computer? Linksys offers them for downloading at their website. Try that -
have you named your home network so your wireless connection can "find" it? You don't mention how your main computer is networked in. A wireless adapter for a notebook will need to have a Linksys connection wizard run on the laptop.

If you have a Linksys router connected to your main computer, it should already have the piece of software you need. Most likely, you'll need to put it on a flash drive and install it from that onto your laptop. the wizard helps also to diagnose the right settings.

If you want to post what you are using for your main network (linksys router?) and which operating systems you are using, that will help.

For example, in Vista, you'll need to enable the option for "network discovery" under your laptop's control panel/network and sharing center.

You also need to have certain settings on your main computer for the wireless to work - there are two main types of wireless connections - B and G. Most of today's routers and cards will do both, but if you have an older router, it might not be set up to handle the newer or combined types. They run on different frequencies, so your laptop might not be "reading" your router's frequency.Also, if you have other wireless/radio frequency equipment near your laptop, it can interfere with the signal being received right.

You also need to be sure that your firewall allows the linksys system to access your computer (allowed programs).

There are some question's that should probably be asked before we begin. Generally a wireless adapter or network card is present in a computer to allow it to access a wireless router which is connected to an internet service provider (generally a dsl connection through a phone line or a cable modem from your cable provider. Your request seems to be to get a computer to talk to a wireless router to talk to a wireless router to talk to your internet service provider (dsl or cable). I will assume after reading this that you probably have or will get a wireless adapter for the computer to talk to one or both of the wireless routers you appear to have. Wiring two wireless routers in the same house may be useful if the home is large or the wireless routers operate on different bands (a, b, g or frequencies) and you have different computers that require the different bands. however both wireless routers are in my experience connected to each other using a wire. Once we clarify the above we can probably address the connectivity issues for the devices you require.