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Personally I did not stay in the facility I booked and payed for the stay as a gift.
And my friends really enjoyed it , they really enjoyed the part of nature , a very quiet,
and relaxing environment and where very happy with the service . I definetely recommend it.

Excelente lugar, excellent place.I went with my family and daughter total of 7 and they gave us excellent attention not counting we went when there was alot of people.they offer free wifi and excellent room service

We were really excited to stay here but after two nights it really came up short. we 2 couples stayed mid week and the place was very quiet, they had pretty much every room in the place open but they put us in the 'old' rooms, facing the street, our rooms were nothing like what is portrayed on the web...

I went there for a weekend scape. Is a nice hotel with comfortable locations with many things to do: biking, sauna, swimming pools, billiards, table games, soccer. The staff was very friendly. If you a can take a room away from the highway because some are very noisy. The food was very good.

Grounds are very nice. Two pools one up front the other in back. It was the time of year when some kind of tree blossom flies into the air which went in the pool and I guess they get sick of cleaning it because they left it that way for some time. I could see other guests pointing at the...

What was supposed to a relaxing family weekend turned into a weekend dealing with poor customer service. Never once was anything fully explained or put in writing what was included and not. Get an answer from one worker than ask the next and it was different. I'm all about tipping but never felt anyone was due anything. The manager tries...

Horrible service. A flawed approach to "all inclusive". Only half of the menu was available until we talked to Edwin the manager. Not once were we asked if we wanted a drink however they went to everyone else. We have not checked out but I am sure there will be loopholes in "all inclusive". Don't waste your time and money.

This has never happened to us. We checked in and out within an hour. The hotel rooms were absolutely run down and the decor lacked any sense of style. The jacuzzi was filthy. All for the price of 440k COP. We changed to the Mariscal Robledo which is cheaper and gorgeous !

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