– Great value energy at competitive prices
– No exit fees – you’re free to leave when you want
– The security of a fixed price contract for a fixed term
– Simple, innovative plans that put you in control, saving time, energy and money
– Hassle-free customer service

Will I need to contact my current supplier?

No, you don’t need to worry – we’ll contact your current supplier and make the necessary arrangements to get you onto your chosen One Select Tariff.

How long will it take me to switch?

Switching normally takes between 2-6 weeks and includes a 14 day cooling off period, which starts from the point we receive your application.

Will I be without an energy supply when I switch?

There is no physical change to your supplies however problems may occur but not with the supply itself.

What if I need my bills or communications in a special format?

We want to ensure that all our customers receive the best possible service to meet their needs. If you have special requirements, let us know and we will make the necessary arrangements. For example, this may include quarterly readings, large print or Braille bills.

My current supplier ensures I know in advance about any planned power cuts or loss of supply, will you?

We operate a Priority Services Register, customers who qualify include those of a pensionable age and customers with a disability or with long term health issues. When you register we can let you know about service changes or outages to ensure you are able to run any equipment you may need.

Do you offer Warm Home Discount?

At this time we do not support the Warm Home Discount Scheme, this is something we will look to support in the future. If you are benefiting from the discount and choose to join us, you will lose this money (currently £140).