All content, information, material, text, graphics, logos, data and web design is the property on serengetionline.com. Any use of any materials from this site is strictly prohibited.

Damaged Goods & Risk of Loss

We are not responsible for any shipping delays caused by the carrier. The risk of loss passed to you upon delivery to the carrier.

In case of damage or shortage in shipments, note the discrepancy on the invoice or receipt and notify Serengeti Trading immediately with a copy of the invoice and packing slip. We will cooperate to help you secure a satisfactory adjustment.

Conditions

You consent to receive communications from us via e-mail.

If you use our site, you are responsible for the confidentiality and maintenance of your information, login and password and you agree to accept responsibility and accountability for the activities that is made under your account name and password.

We try and keep the website up to date, but if it should happen that a product is sold out or out of date, you will be reimbursed immediately.

Serengeti Trading reserves the right to limit quantities.

If you have any questions you can contact us via e-mail or phone us.

Shipping information

Please note that your address must be correct.

We utilise Canada Post for most deliveries and are not responsible for any shipping delays caused by the carrier.
Delivery cost is based upon the value and weight of the order. The tables below show the delivery costs.

Merchandise Total

Up to $49.99
$50.00 to $99.99
$100.00 to $149.99
$150.00 to $249.99
$250.00 to $499.99
$500.00 to $1000.00

Charges

$14.00
$19.00
$24.00
$32.00
$50.00
$95.00

Delivery times vary from one to two weeks. Please note that your address has to be correct and no Postbox deliveries are accepted. Please ensure that you include a complete physical address, business name if you have your order shipped to a business address.

Payment

All prices are in Canadian Dollars. We accept Visa and Mastercard when ordering online. If you fax in your order we can only accept Visa and Mastercard.

If you are uncomfortable with ordering online, you can fax your order to 604-589-4606 or e-mail us at [email protected] with full details of your address, telephone number, credit card number, security code (CCV) at the back of your card (last three numbers)

Prices

Prices are in Canadian Dollars. Some prices at our retail locations may differ from those on the web. Prices quoted exclude the Goods and Services Tax and British Columbia Provincial Sales Tax. Due to market conditions, all prices quoted on the web are in effect at the date of printing and are subject to change.

Although all efforts have been made to ensure accuracy, prices and specifications are subject to errors.