If you would like to edit your order but the option is not available online, or if you need to change something else about the order (such as quantity, paper stock/finish, ship speed) please contact us for assistance.

Exceptions
Certain products may not be able to be edited after your order is placed:

Checks

Some photobooks

Digital products

Mailing Services

Design Services

Products ordered on the Promotional Products tab

If you need to make changes to one of these products after you have ordered, please contact us.

The moment you submit your order, we start working to get it to you as quickly as possible and it cannot be changed. Need it done even faster? We can't edit the shipping speed of an an existing order, but it may be possible to cancel your original order and apply the merchandise credit to a new order - with expedited shipping.

To cancel your order, check out the Can I cancel my order? FAQ. Once your order is successfully cancelled, a merchandise credit for the order amount is applied to your account. Then you can reorder using the merchandise credit and select a faster shipping speed.

If you would rather we do this for you, give us a call and we'll do everything possible to get your order to you as quickly as possible.

Don't worry, if you already placed an order with an error in the billing address, but received an order confirmation email, than the error did not affect the processing of your order. If any errors do happen to arise, we will contact you.

We take your privacy very seriously. To ensure your billing information is secure, our billing system is completely automated. This means we are unable to change your billing information once an order has been submitted. However, you can update your information during the checkout process the next time you place an order.

Beneath your list of addresses, de-select the Use this address as my billing address check box and click Next.
Note: If the Use this address as my billing address check box does not appear, that's ok! Just click Next and you will be able to edit your saved billing address on the following page.