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Living Guide Q&A "Incidents and Accidents"

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What To Do if You are Involved in a Criminal Case or Traffic Accident

回答

Police Box

In Japan, there is a police box (koban) in every section of the town district, where police officers are permanently stationed to carry out patrols, prevent crimes, accept a request to search for a missing person or report of lost property, and give directions if you can’t find your destination. If you are in trouble, please feel free to visit the police box for help.

Theft or Assault

If you are a victim of theft or assault, immediately report the case to the nearest police box or police station. If emergency help is needed, call 110. If your bankbook or credit card is stolen, you have to immediately contact your bank or credit card company to request suspension of withdrawal of money from your bank account.

Traffic Accident

If you are involved in a traffic accident, report it to the police even if the accident causes only minor damage. If someone is injured, call for ambulance dispatch.

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Fire

回答

If a fire has broken out, immediately call the fire station on the emergency number, 119. At the same time, you should try to put out the fire at an early stage using a fire bucket or a fire extinguisher, while calling for the help of your neighbors by shouting “Fire (KAJI-DA)!”

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Emergency Case

回答

Dial 119 to call for ambulance dispatchment (“Kyukyusha onegaishimasu”) and give the following information calmly and clearly.

Emergency service needed (Note that 119 is used for both medical and fire emergencies. Make it clear that yours is a medical emergency.)