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We originally wanted a hotel that was closest to the Tennessee Aquarium. So when I emailed the general info email address on the hotel webpage asking how far away they were, the hotel manager emailed me back within 20 minutes to give me the information I needed. 20 minutes? That was amazing customer service. And since I was making the...
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Thank you for taking the time to tell us about your experience at Holiday Inn Express CHATTANOOGA DOWNTOWN.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in...
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