You should know better

Stories about people who really have no clue…but really should. The simplest of tasks confuse them. If they do get something right, they do not hesitate to congratulate themselves about how much of a genius they are.

I work in a school. So I get a LOT of stupid questions, from staff and students. Just recently I've put up the classic "If the helpdesk thinks your question is stupid they will set you on fire" sign. Here are a few of...

Had a customer call up one of the other techs that I worked with, and explain that he could not communicate with one of their servers. He told the other tech what he had done to troubleshoot, and then declared that "I think there's...

I'm two days out of college, working tech support for an ISP (a lot of funny times) I get a frantic call from a panicked woman."The Internet is broken, fix it!"So we go through all the basic steps, I can query her modem and...

Mondays are always a great day for the helpdesk. It seems an overwhelmingly large number of users do something over the weekend that causes them to forget most, if not everything, they knew the week before. I'm used to unlocking an account or two...

From the Daily WTF:"At my company, the powers-that-be determined that, because we rejected a lot of job candidates, my group was ineffective at hiring new employees,"Kendall writes, "thus, the responsibility of hiring new developers was shifted to a group much more proficient at hiring:...

Back in the 90's I worked for a small mobile communications + computer/network installation outfit (we used Lantastic!). This was my first computer-job, and what I thought was a good launchpad for a computer-related career. I was young, that's for sure...I'm certain that out...

Maybe I like memes a little to much but I don't care. Rage face comics make me smile, especially this one.Every week someone says to me "hasn't worked since you upgraded me to Windows 7" when in fact all I've done is installed Office...