They answered my questions and concerns and took care of everything very quickly. The 2 orders still do not show up in my order history but they did email me to confirm that they shipped out the 2 orders.

When placing an order though, I would check to make sure that the order shows up in your order history. This may or may not mean their is a problem with your order but it is always a good idea to double check on your order if it does not show up in the order history within 24 hours.

I really don't know what to tell you. 99% of our customers have been receiving their order confirmation e-mails which contain their tracking number.

-A

Hm, is the tracking number only for the expedited shipping option?

Both domestic USPS First Class and USPS Priority contain a tracking number. International orders are assigned a custom's number which is really only useful in letting you know it was shipped, or if you need to contact customs about a delayed package.

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