My Mom was admitted to Heartland for a short time before she was returned to hospital. When ready to discharge from hospital she refused to return and I had to begin my search all over. Staff was rude, if you could locate them. Facility was cluttered and smelled. The other patients there never smiled, they seemed like they were just waiting to die. Concerns taken to Administrator were never addressed.

I recently placed my Dad at Southern Trace in the rehab wing. We felt like we were in a 5 star hotel. The accommodations were top of the line and the best in Saline County. The therapy staff was outstanding. The nurses and caregivers were very attentive to my Dad's needs. And the food……let me just say I gained weight just visiting and enjoying the activities and food. There will never be a question in my mind if anyone in my family needs services provided by a nursing home / rehab center!!!

I have been watching this facility on Facebook. When I look at all the pictures of the residents and the staff there having so much fun, I am blown away. This facility has taken a resident on a hot air balloon ride, residents to the horse races, to the movies, out to eat and shopping almost weekly among many other activities. They even allow pets to live there. If I ever have to go to a nursing home, this is the one I will choose!!!!

This facility took care of my mother for the last 1 1/2 months of her life.You hear horro stories from the public and on the news but until you actually see it first hand it is hard for it t come t life. The staff here was rude and most of them ignored what I thought were simple requests. Helping her take a shower on a regular schedule, changing clothes daily, assisting with meals to make sure she took in adequate nutrition(by the way, the food is horrible, hamburger helper seemed to be the culinary staffs best friend) There were times I came in mid-morning and it was obvious my mother had the same brief on she went to bed in and it wouldbe soaking wet and showing through her pants.I wouldn't recommend this facility to anyone

My mother's final days were spent at Southern Trace. She was loved and cared for by the entire staff. Her meals/snacks were delicious. I would recommend this facility as a professional and caring home when one can no longer live independantly.

Too bad you can't put no stars. This place is a joke & I would not let my dog live there. It stinks, the patients are dirty, the Administration is a JOKE, and the employees are treated like crap. I witnessed a nurse being yelled at for something that I & several others know she did not do. We saw it happen & tried to tell the Administrator & DON that is was not this nurse that did it & tell them who did & they did not care. They reprimanded her in front of family members (my family & Church… we were there visiting the residents) and other staff. I was embarrassed for the employee, not to mention how uncomfortable we all were who witnessed it.

If you care about your loved one then you won't take them to this place. Their turnover is so high as far as employees. They provide horrible patient care. My father was there with Alzhimers and they couldn't even take care of him. He was dirty all the time. Find another place

The biggest problem that I have encountered is the lack of response by the staff to patient needs/requests. I have been there in the early afternoon and my father still in a soiled diaper and in bed. This is uncalled for and just laziness. The smell is another issue. Because of the lack of attention to patient cleaniness and room cleaniness (at times) is terrible as far as smell and cleanliness.