IBM ThinkPad T43: Rescue and Recovery Issue

‎11-21-201102:32 PM

Hello there,

I have an IBM ThinkPad T43. The Rescue and Recovery program opens every time I power on my laptop after a failed attempt to restore my laptop to the factory settings. I can't even login to Windows because the Rescue and Recovery program opens up immediately after I turn on the power. I tried restoring my system to factory settings using the program and the Product Recovery Disc I purchased from Lenovo, in hopes to resolve the issue, but every time I'm prompt "IBM failed to restore your system".

How do I stop Rescue and Recovery from opening and resume with normal startup into Windows? What should I do so that I am able to restore my laptop to factory settings?

Please help if you have any suggestions. I greatly appreciate it! Thanks!

Re: IBM ThinkPad T43: Rescue and Recovery Issue

‎11-21-201103:09 PM

Well, my assumption is that since you've tried running the restore (ie, reset the computer to the factory settings), you don't have a Windows-install to actually boot into anymore. Since the restore failed, you have a half-installed system, and the only way to get it back to booting normally again would be to reinstall the system - either by using the factory restore, or a stand-alone Windows install-CD.

Re: IBM ThinkPad T43: Rescue and Recovery Issue

‎11-27-201109:13 PM

I did a full HDD wipe using PC-Doctor from a bootable CD, and tried restoring the laptop with the Product Recovery CDs. BUT I got the same message... "IBM Product Recovery failed to restore your system." Ugh!

I choose the "Restore your system to factory default settings." I insert the correct discs when I am prompted to. When the laptop is done copying all the data from the CDs, it reboots itself. Then it brings me back to the Rescue and Recovery menu with a window that says, "Precoessing..." Then "BAM!" that message pops up and the whole process is aborted...