Ambulatory Care Centre (Adults)

Main Address

Hours

The centre is open seven days a week.

Monday to Friday: 8am – 8pm
Weekends and bank holidays: 9am – 5pm

Ambulatory care is same day emergency care.

Our ambulatory care centre offers easy access to diagnostic tests, hospital consultants and specialist staff in one place. It is a way of providing safe care designed around the needs of the patients. The aim is to avoid unnecessary hospital admissions.

The adult service is consultant led with a multi-disciplinary team of more than 20 staff including medical and emergency physicians, community matrons, GPs, surgeons and a full range of hospital based specialities working together in the acute care of patients.

The service is not pathway or condition led to ensure that all patients can be considered. All patients must be referred and clinically accepted by the ambulatory care team.

Objectives

The service aims to prevent unnecessary hospital admissions and provide better experience for our patients.

Client Groups

The centre is focussed on providing the right care for our patients, in the right place.

We treat:

Adults needing emergency care who are referred by their GP

Patients redirected from our emergency department

Patients who have been in hospital, providing support to go home as part of our enhanced recovery programme

This is a day treatment service so patients may be required to come back the following day.

General Enquiries

020 7288 5940

Referral

In hours please bleep the consultant on 2622 or the sister on 2731. Alternatively, come to the centre to discuss the referral in person with a member of the clinical team. Out of hours please discuss with the on call consultant physician. A referral form, once clinically accepted, will have to be fully completed and then an appointment will be made for you to give to your patient.

External staff:

To refer to the service, please call the hospital switchboard on 020 7272 3070 and ask to speak to the ambulatory care consultant and you will be put through to the on-call bleep. Out of hours you will speak to the duty medical registrar. If accepted we will usually ask you to send the patient on the day to the ambulatory care centre. If clinically appropriate we may ask the patient to attend the next day.