More than Outsourced IT

Leader of Results

We Provide Better IT Support
With a Measurable ROI

At DivergeIT, we value the connection with our clients. You run your business a certain way using measurable key performance indicators to meet your goals, and so do we!

It’s important to not just claim great IT Support, but create and use internal key performance indicators to hold us accountable on providing outstanding service for our clients. We run your business the way you run your business.

* all photos used are actual employees of Diverge IT

We Put a Face
to Your IT Support

When you call in, you will be talking to a real support engineer, not an answering machine. Our dedicated IT experts will then utilize an IT Scorecard to measure the quality and efficiency of each ticket handled, keeping us on top of our game to make sure we are always operating above industry standards and providing the best quality IT Support.

Our Account DashboardKeeps Us On Top of Your Network

With our highly detailed Account Dashboard, we monitor every detail of your network in real-time – from servers and workstations to security and downtime monitoring. This report is set up to optimize your success and ensure your network is running at it’s best, in turn leading your business efficiency to run at it’s best.

We Hold Ourselves to
the Highest IT Support Standards

Each of our experienced team members know exactly how their performance impacts your business. We measure everyone’s ticket priorities as well as the speed, close rate, and number of tickets being handled. We strive to provide you with better IT Support because when your business is successful, we are successful.

We’re Constantly Looking Out
for Any Potential Threats

With our Operations Report, we’re never in the dark when it comes to the protection of your network. We see potential threats like networks lacking password protection and inactive users so we can help you resolve them before they turn into major problems effecting your business. We don’t believe you should wait for IT Support, and can monitor our support desk response time so you are never left waiting to speak with someone.

JARROD KOCHManaging Partner

What Sets Us Apart

At DivergeIT, we provide innovative IT support that goes off the beaten path. As proponents of “divergent thinking,” we believe in opening our minds in all directions to seek out multiple options as opposed to one predetermined solution. We constantly seek creative ideas to help businesses function more cohesively. And we communicate clearly without all the technical jargon, so you’ll always understand how we are helping your business grow.