Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: MYR 200.00 per stay

Breakage deposit: MYR 500.00 per stay

Optional extras

Buffet breakfast is offered for an extra charge of MYR 38 for adults and MYR 19 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Getting around

Recent reviews

Room is quite clean and well facility.
Only that they do not have hair dryer.

Mar 3, 2018Verified Hotels.com guest review

A Traveler, sg2 night trip with friends

Vouk Suites at Mansion One, Penang

Very Good8.0

The studio apartment basically clean except that the sofa needs attention badly. it dirty & smells. I think the housekeeping should report to the management that the sofa need reholstering.

Dec 31, 2017Verified Hotels.com guest review

A Traveler, sg2 night trip

Vouk Suites at Mansion One, Penang

Good6.0

Comfy but need improve the front desk training

We are waiting more that 40mins to check in and get the room key . When I request for extra blanket and pillow from housekeeping, the girl answer the phone just say whatever finished and they are busy whole day!

Sep 1, 2017Verified Hotels.com guest review

YAP, as1 night family trip

Vouk Suites at Mansion One, Penang

Very Good8.0

Well located for shopping and sight seeing.
Good as a temporary home away from home.

Jul 28, 2017Verified Hotels.com guest review

A Traveler, au3 night romance trip

Vouk Suites at Mansion One, Penang

Very Good8.0

Good place to stay, modern spacious apartment (2br & 2br), with good kitchen facilities, although lacked a washer and dryer in our apartment. Big master bedroom and good sized 2nd room.
Relatively close to various food choices and hawker centres, including Northam Cafe. Most other hawker centres (Pulau Tikus & New World) can be reached by walking 15-20mins. Otherwise most places including Gurney is a short 5min Uber or Grab ride away.
No facilities like swimming pool or gym was the only minor thing of note and getting to the front entrance can be a little confusing at first as you need to enter via the Vouk Hotel entrance and drive around the back.
Housekeeping and reception were friendly and willing and quick to attend to any issues. Overall a good holiday apartment and would stay again.