Job Description

For one of our clients, an international IT company, based in the South of Germany we are currently recruiting a Finnish and German speaking e-Logistics Project Manager.

The Job.

– First point of contact in giving customer support to existing b2b clients
– Answering any queries related to the business platform via phone and email
– Writing reports and analyzing incoming queries and trying to solve them on your own
– Creating effort analysis for client requests in close cooperation with the developer and IT infrastructure team
– Creating new offers for the client and managing signed contracts for additional services to the existing products

The Profile.

– You are fluent in Finnish, German and English
– You have min. 1 year of experience in customer service/technical support on the phone
– You are team- and customer-oriented
– You are able to work autonomous and in a team
– You have excellent organization skills and you are pro-active and motivated
– You have very strong knowledge in MS Office (Excel and Outlook)

The Offer.

– Salary based on level of experience (30.000 € – 35.000 € gross/year) + additional benefits
– Shift work from Monday to Friday 7:00 AM to 6 PM (rotative)
– Career opportunities: workshops and training to develop your career
– Working in a young and dynamic company which is constantly growing
– International and multicultural environment
– Team building events and free beverages
– Support in finding a flat in the city
– Start date: to be confirmed