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She said: “The pilot was very apologetic and said he was in a difficult position.

“I had said to him I would apologise and I know I shouldn’t have sworn at her but her attitude to me was appalling.

“He said he would try and get me a free replacement flight.

“When I went back to my seat to collect my things everyone was saying how ridiculous it was that I had been kicked off because they saw how she had acted towards me.”

Mrs Humphreys said she was flying back from Malaga to sort out healthcare for her ill 91-year-old mother and subsequently missed an important appointment.

An EasyJet plane (Image: PA)

She claims when she went to the customer service desk to try and get a replacement flight, as requested by the pilot, she was told that due to the airline's policy and because she had been abusive to staff she did not qualify.

She said: “They said it was the first time a pilot had requested a free flight for a passenger who had been kicked off a flight, because it should either be justified or not and if it wasn’t justified I should have been able to fly.”

She has had to pay another £78 for a flight tomorrow, said the treatment she received was “insulting”.

She said: “Their customer service is dreadful.

“I am now booked on another flight tomorrow and I have had to ask for passenger assistance to make sure I can have help with my bag.

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“So somebody now has to accompany me to the plane all because this air hostess wouldn’t turn one bag around to help me.”

A spokesman for EasyJet said: “EasyJet can confirm that a passenger was not permitted to travel on flight EZY7180 from Malaga to Liverpool on 12 June as a result of disruptive behaviour towards the operating crew.

“Disruptive behaviour will not be tolerated and the safety and wellbeing of passengers and crew is always easyJet’s highest priority.”