Category Archives: Cisco Unity Connection

We have been taking about Cisco Unity Connection administration guides. In my last article we have seen Installation of subscriber node to Unity Cluster. Voice mailbox users can be created in Cisco Unity Connection via three different methods such as Local Users, LDAP integrated Users, CUCM Users via AXL integration. The first two options are… Read More »

Hi there, we have been working with Cisco Unified Communications Manager configurations guide line. I’m gonna introduce Cisco Unity Connection articles here and take you to the Cisco Unity Connection expert series, as a kick start, we have covered Cisco Unity Connection Web Inbox configuration in previous article. Well, we already aware about how to… Read More »

We have been working with Cisco Unity Connection Messaging System, as I said earlier, there are lot many ways to access Cisco voicemail service apart from the traditional IP Phone voicemail access. Cisco Unity Connection Voicemail to Email Relay is awesome feature that allows you to forward a voicemail to the user’s email inbox as… Read More »

Hi there, so far, we have seen SCCP and SIP integration between CUCM and Cisco Unity Connection messaging system. Today, I would like to talk about Exchange Server Configuration for Cisco Unity Connection that allows SMTP relay of voice mail to email. What is SMTP relay? CUC will send voice mail as an attachment .wav file to… Read More »

I have been working on customer request states that they need a ‘Read Only Admin in Cisco Unity Connection Messaging System. The purpose of this user is to monitor some configuration, the user is not supposed to modify any major configurations. Request seems to be simple but unlike Call Manager, there is no User Group, Roles and… Read More »

The optional Cisco Unity Connection server, available as part of Cisco IP Telephony Solutions, delivers voice-messaging capability for users when they are unavailable to answer calls. Cisco Unity Connection SCCP Integration is used to connect CUCM and CUC together. CUC is compatible with 3rd party PBXs and products, even it supports 3rd party non-IP based… Read More »

Cisco Unity Connection messaging system is an awesome product that delivers voice messaging feature for small business VoIP and unified communications infrastructure. Cisco Unity Messaging system voicemail can be supports single server or redundant (Cluster) deployment. Production network uses two Cisco Unity Connection servers in a cluster along with SIP trunk redundancy from Call manager.… Read More »

I have been working on a case related to Message Waiting Indicator MWI Issue, where the customer was saying the Message Waiting Indicator MWI of secondary line on a Phone is not working. The customer had a phone where primary line is his personal extension and secondary line (Line 2) is a shared line for… Read More »