Training Center Manager

Minimum Requirements

1. Education: University degree in Business Management or MBA.

2. Experience: Several years as Trainer or Manager; Training experience or strong ability of developing trainer competencies; Ability to match up training programs target group orientated; Experience in selling trainings; Ability of enthusiastic knowledge transfer; Well developed conflict management; Well developed presentation skills; Leadership Experience (3 to 5 years).

Job Purpose: Managing the training center and steering of training requirements to improve quality of client`s engineers and set standards for an effective operating organization.

Competencies required:

Performance Competencies

Vocational Skills: being able to use up-to-date – and if necessary also detailed – expert knowledge; incorporating far-reaching experience for relevant tasks; ensuring quality by applying expert knowledge and experience

Entrepreneurship: striving for outstanding performances; having the overall well-being of the company in view; assuming responsibility in accordance with own competencies; thinking outside the (functional / regional) box; dealing responsibly with the company’s (financial) means (as if they were his own).

Customer Competencies

Customer Orientation: knowing and understanding the requirements of internal and external customers; maintaining a close relationship with customers, to understand which next step would be the correct one; taking customers seriously; being honest and engaging.

Initiative: initiating, pressing ahead with and completing customer-related activities; understanding changes as opportunities; overcoming hurdles; having courage to try out something new; placing the solution to a problem in the foreground.

Quality: ensuring the specified quality using the means available; eliminating errors or quality defects that occur as quickly as possible, and avoiding them being repeated.

Collaboration: building up and making use of networks (knowing who to address for what purpose); passing on relevant information and knowledge; ensuring the flow of information; giving constructive feedback and obtaining feedback from others; perceiving conflicts and contributing to their solution.

Empathy: seeing things through the eyes of others and understanding and tolerating their point of view; treating others fairly and with respect; recognizing the consequences of one’s own actions for others; knowing what is required and appropriate when dealing with other cultures and adapting to them.

Leadership Competencies

Taking decisions and implementing them: taking logical and timely decisions; being also capable of taking unpopular decisions and assuming responsibility for them; adopting the approach of „what is right?“ rather than „who is right?“ (or “what would be the simplest solution?”).

Acting Strategic: developing clear ideas about the future of one’s field of responsibility; formulating targets and delegating binding tasks to one’s employees, guiding and ensuring fulfillment of objectives; handling changes proactively and convincing one’s employees that changes can mean opportunities.

Promotion and Development: supporting employees in their development through constructive feedback; recognizing potentials of co-workers and promoting them; granting them further room for manoeuver; identifying deficits, agreeing measures to improve them and following up; motivating employees effectively.

If you would like to apply for this position, please feel free to send your English CV to contact@pgrom.com with the mention “Training Center Manager” in the email title.