True Quality CleaningStraight talk about caring for fine garments & household textiles from an expert who calls it like it is. In plain English.

If a true quality cleaner didn't provide you with
detailed information -- in writing -- about their knowledge,
expertise and skills, their stain removal, cleaning and restoration
processes, or their specialized equipment, technologies and
facilities, you'd have no reason to entrust your fine garments to
them. Or to any other cleaner for that matter.

Detailed information about the "ins" and "outs" and "hows" and
"whys" of a cleaner's processes and craftsmanship is the service
equivalent of the "extended test drive." After all, you wouldn't
buy a new vehicle without first kicking the tires would you? So why
would you entrust your fine garments and household textiles to a
cleaner without first asking the probing questions?

Truth is, detailed information about processes and craftsmanship
is the exact opposite of the tired, meaningless cliches you're
accustomed to hearing from almost every cleaner: we meet or exceed
the industry's highest standards; we focus on the details; we
provide great cleaning, fabulous service and quick turnaround; each
and every day we work hard to earn compliments from our customers;
we treat your everyday wear as if they were fine couture pieces; we
give your garments the care that only we can provide; and our
packaging is the talk of the town. Etc. Etc.

You'll also notice that, consistent with these meaningless
platitudes, their testimonials tend to focus on the friendliness of
their staff and the broadness of their smiles. Not a whisper about
their processes or craftsmanship.

It's enough to make one throw up!

At a true quality cleaner, educating you and answering your
questions is a small price to pay for your custom.