I will try to get you more contact numbers for reference. Thank you.
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If you know someone who is in need of medical assistance, here’s a PCSO service that you can refer to: the IMAP.

Under this program, medical assistance is given to individual patients through the issuance of guarantee letters to hospitals where the patients are confined. A guarantee letter is a certification issued to hospitals for a particular charity patient under the PCSO medical assistance program where the agency assumes the obligation of settling the cost of hospitalization, including the medicines, medical, surgical or blood supplies, and diagnostic procedures.

What are the Requirements for Medical Assistance?
Request for Medicines
• Letter of request addressed to the Hon. Chairman and/or General Manager
• Original/or certified true photocopy of medical abstract duly signed by the attending physician. (Note: Include physician’s license number)
• Prescription duly signed by the attending physician with costing from the hospital pharmacy included:
In cases wherein medicines are unavailable from the Hospital Pharmacy, a Certification on unavailability of medicines from the Hospital Pharmacy must be submitted to PCSO.
• Photocopy of identification card with latest picture of the requesting person with his/her signature indicated at the back.

Request for Laboratory/Diagnostic Procedures
• Letter of request addressed to the Hon. Chairman and/or General Manager
• Original/or certified true photocopy of medical abstract duly signed by the attending physician. (Note: Include physician’s license number)
• Request from the attending physician duly signed (Note: Include physician’s license number)
• Official Price Quotation from the Laboratory Section/Department of the Hospital
In cases wherein Laboratory/Diagnostic Procedure is unavailable from the hospital, a Certification on unavailability of the procedure from the hospital must be submitted to PCSO.
• Photocopy of identification card with latest picture of the requesting person with his/her signature indicated at the back.

Request for Payment Hospitalization
• Letter of request addressed to the Hon. Chairman and/or General Manager
• Original/or certified true photocopy of medical abstract duly signed by the attending physician. (Note: Include physician’s license number)
• Statement of Account/Hospital Bill certified by the billing Officer/Credit Supervisor.
• Endorsement letter from the hospital’s Social Service if there is any, or from the Credit and Collection Officer for Pay patients.

Request for Hearing Aid
• Letter of request addressed to the Hon. Chairman and/or General Manager
• Original copy of Audiological Evaluation Report duly signed by Audiometrist
• One or two price quotations from any hearing aid centers
• Photocopy of identification card with latest picture of the requesting person with his/her signature

Request for Implants/Prosthetic Devices/Wheelchair
• Letter of request addressed to the Hon. Chairman and/or General Manager
a. implant/phosthesis request
– Original or certified true photocopy of medical abstract duly signed by the attending physician. (Note: Include physician’s license number)
b. wheelchair request
– Original or certified true photocopy of medical abstract or medical certificate with wheelchair specification signed by the attending physician. (Note: Include physician’s license number)
• Two (2) official price quotations from two (2) different companies
• One (1) whole body picture of requesting patient for request for wheelchair and prosthetic devices.

Request for Dialysis
• Letter of request addressed to the Hon. Chairman and/or General Manager
• Original/or certified true photocopy of medical abstract duly signed by the attending physician. (Note: Include physician’s license number)
• Endorsement letter from a Dialysis Center or Hospital where PCSO allots an Endowment Fund
• Official Price Quotation from the Dialysis Center/Hospital
• Certification of Acceptance from Dialysis Center/Hospital
• In cases wherein dialysis solution and/or post-operative medicines is unavailable from the hospital, a Certification on unavailability of the dialysis solution and/or post-operative medicines from the hospital must be submitted to the PCSO.
• Photocopy of identification card with latest picture of the requesting person with his/her signature indicated at the back.

I’m from Bacolod. My 14 day old grand daughter needs an immediate open heart surgery at The Heart Center in Quezon City. Pls. help us how to process the Indivual Medical Assistance Program while we are still here in Bacolod City. Thank you very much

Rolando, you can try calling PCSO in Cebu because they are nearest your area at this number (032) 231-7272 or 2342896. You can inquire with them if the processing should be done there or in Manila when you grand child is accepted by the hospital. Hope all goes well for your family.

May I ask Sir if I’ll just send my request letter(for IMAP) to PCSO Chairman’s Office through mail/courier? I live in the province, will I wait for a guarantee letter as I can’t find procedure to acquire this. Thanks. Have a good day.

Thank you po, but i cannot contact any of these nos. at the main office, can you endorse me to a PCSO staff that i could seek help or could follow up if the check for the payment of the chemo for my son is ready for release. Thank you again.

Sa mga government hospitals po ba mayroon ding local pcso? Kasi po I was diagnosed with diffuse toxic goiter, hyperthyroidism as they call it, and I opted for Radioactive Iodine Therapy/Treatment instead of surgical removal or thyroidectomy. Paano po dapat gawin, I already have almost all of the necessary documents, thank you.

HI. Im arnel fulgencio and currently working in a certain hospital, Matanong ko lang po,alam nyo po ba ang mga requirements and procedure on how to be accredited in PCSO Individual Medical Assistance Program?thanks.

What are the requirements for Medical Assistance?
Request for Medicines
Request for Laboratory/Diagnostic Procedures
Request for Payment of Hospitalization
Request for Hearing Aid
Request for Implants/Prosthetic
Devices/Wheelchair
Request for Dialysis

Good day. Last 2010, my mother was confined in hospital in naga city, cam.sur. she expired. during her confinement,i asked assistance from pcso at E.Rodriguez, i went on interview by their social worker, and they gave me verbal assurance that they will pay in full the hospitalization. they even called the hospital to release needed meds. but when the payments came, it is only 20k.the total bill we incurred is more than 80k. i applied for reconsideration for payment only this month, May 2012, but according to them, it is no longer possible. is this true that i can no longer apply for reconsideration for payment? i already had an indorsement from the office of the manager, but when i went to pcso at lung center, the fund and allocation unit did not entertain my request. help me pls.

Arnel, when you were screened, PCSO will categorize your request based on your status of need. ANo ang excuse ng PCSO bakit ayaw nila dagdagan ang bayad? Too late na daw ang request for additional funding? Our problem now is the verbal assurance na walang proof na totoo. Can you ask your congressman for help on this? They can put pressure to PCSO if they want to

im just wandering y i already have an endorsement from the office of the general manager stating to accomodate for assistance, buut wen i went to the fund and allocation dept, still, my request was not entertained. who is giving the decision, is it the general manager or those people in every department?

Hi. This is Charlotte Medina. I would like to know if the PCSO can extend assistance to my half-sister who is now confined at the hospital in full. She is suffering from a Uterus Cancer. As i went through my readings/browsing there is a need for DSWD certification of indigent. Where can i get that? And is it possible that i will be the one to process it since she is already bedridden at the hospital? Would it matter if she is confined at a private hospital? Or not? Thank you. I find this blog very helpful. Have a nice day ahead!

Oh Thank you for your immediate response on my concern. I have another query, my sister now is being admitted at the hospital for the treatment of other complications. When her physical condition alleviates she will be asked to come back again for her operation and chemo therapy. Is it possible that we can request ANOTHER medical assistance from PCSO? (if the one we are requesting now will be approved).

I think you can apply for another one again. Pero syempre dapat pumasa muna tayo sa criteria ng indegency or in need sa DSWD and baranggay for that. If you are deemed in need, then PCSO should be able to help.

Good day! My mother suffered a heart attack and was hospitalized last April. She was discharged after nine days and we just continue taking care of her at home instead of extending her stay in the hospital. Her doctor wants to schedule her for an andiogram and if results will show a blockage to her heart vessels, she needs also to undergo angioplasty. We learned that the two procedures are very expensive depending on how many vessels are affected. We are financially hard up and i want to ask your opinion if we can apply for an assistance in PCSO. Our mother badly needs to undergo this procedure but we dont have the money to pay the hospital. Can you please give us pointers of what to do. Thank you!

First off, you get a certificate of indigence from your baranggay to show you need financial assistance. Then you go to DSWD to get a certificate of indigency, this you will bring to the PCSO office in your area to apply. More often than not, PCSO will ask for the hospital billing, so you try and get a cost from the hospital na rin.

I am emailing in behalf of a friend who is confined right now in orthopedic. I would like to follow up on his schedule for interview on Monday if it shall push through? I tried contacting the numbers of pcso but apparently, its either unattended or not in service. What other alternatives do i have to follow up in behalf of a friend. his name is SANCHO SOLA from los banos laguna. Thanks.

Hello Mr. Blogger
We are residing in Bacolod, Negros Occidental. And my mother underwent dialysis sessions in one of the hospitals there. After her initial dialysis , she was under critical condition that they needed to place her under Intensive Care Unit. After few days, she was revived and after she continued on her dialysis sessions. We are in deep financial problem because of the hospitalization expenses for my mother. Since she need a continues dialysis therapy, that added more to our problem. My first question is, can we bring the case of my mother for medical and hospitalization assistance to the PCSO? My next concern is, since we are living in the province, what will be our option to file for this application, since travelling to manila is also very expensive and we cannot leave our work in case we need to stay longer there for follow up, we are just normal workers that we need to buy medicines for our mother daily.

You can ask for assistance of course.
Look for a PCSO satellite office, one should be available in a government hospital.
You can also go to your local government to inquire or even ask for assistance.

hi my mother in law underwent a surgery and we needed financial assistance from pcso, we already gave all the requirements but they told us that had the request granted it would be months after the release of the financial assistance. ganun po ba talaga katagal? maraming salamat po sa inyong tulong mabuhay po kayo kabayan..

I think letter from you and the medical abstract from the hospital are the primary requirements.
You cna find out more at http://www.pcso.gov.ph
or by going to their nearest office. Baka meron satellite office sa hospital ninyo.

Im from malolos bulacan, do I need to drop @ pcso malolos branch, or much better if mag direct na po kame sa main para mas mapabilis ang process! if so, can you send the address of head office! thank you so much

Thank you Ann for the generous offer. I truly appreciate it but I will need to check with the hospital and get back to you on that. I’m so sorry about your mother. My mother is getting chemo treatment for breast cancer.