How To Speed Up Invoice Payments As A Trades Business If there is one thing guaranteed to keep any small business owner awake at night, it’s cash flow. According to research data, the average small business in the UK (those with less than £1 million turnover), waits an average of 71 days to get paid. …

Keep Jobs On Track With Client Sign Off Have you ever been asked to do more than you were booked to do when you get on the client site? Scope creep is not just a common occurrence for trades businesses, it is something that if left unchecked, has the potential to seriously eat into …

Record Job Progress For Better Marketing Down The Road When it comes to finding good tradesmen to carry out a job such as rewiring a house, building an extension or converting the garage, there’s nothing better than a word of mouth recommendation. Nothing except an online review, that is. That’s right – modern consumers looking …

Turn Up Your Time Management For More Profit With Better Job Management Have you ever been guilty of losing sight of your next site visit, forgetting an appointment entirely until it was far too late or not arriving on time to a job? One of the pervading stereotypes of tradespeople such as plumbers, builders, joiners …

Going Paperless – For Your Sanity And Theirs As the head of a trades business, we reckon it’s pretty fair to say you approach money saving and cost-cutting as something of a sport. And why not? With Brexit bearing down on us, the headlines dominated with tales of a flagging economy, struggling high street and …

Streamlining The Quote Process Can Boost Sales And Customer Relations We all love fast service. How often have you stared at your boots muttering to yourself as you’ve stood in line for half an hour at the builder’s merchants or found yourself waiting 20 minutes just to order a cup of coffee? Whether you’re quoting …

How To Improve Your Customer Communications If you plan to stay in business, good customer service is non-negotiable. Today’s customers, whether they want a new carpet laying, a new kitchen fitting or an old leak fixing expect to receive a high level of customer care, no matter how much you might be invoicing them. A …

Digital Has Come Of Age – Why Every Trades Business Needs To Go Digital Almost every industry and business sector has been transformed by digital technology. Think about it. You can order your dinner from an app on your phone without talking to anyone or needing to leave the house. You can order materials from …

Getting To Grips With Job Management Software You might think we’re biased, but we’re just going to say it; job management is coming of age. We know that you’ve heard it all before and you’ve been told you must update practically every aspect of how you do everything from recruiting a new apprentice, electrician or …

Introduction to Sales & Marketing Digital Systems If there's two areas of a business that can seriously benefit from sales and marketing digital alignment, this is it. It seems obvious, but it’s something many small businesses fail to do. This means you could well be missing out on crucial knowledge – such as how marketing …