To be clear on which health care sector supported living insurance is aimed at, it is worth clarifying that it covers the domiciliary care and supported living service providers and is targeted at agencies and companies providing care at home.

Care homes insurance covers owners of buildings used for residential care of the young, vulnerable and disadvantaged members of our society.

With the growth in our ageing population and, in a lot of cases, resident’s preference to remain in their own home, a whole range of support services are needed through local homecare services, local authorities and agencies. These services can include:

Housekeeping and domestic work

Cooking

Nursing and healthcare

Carers respite service

Personal care

Gardening and repairs

Home health care is one of the fastest growing sectors in the health care industry and organisations providing these services face many risks whilst carrying out their daily tasks.

Due to the very nature of their working environment, travelling and working at different locations and in potentially unsafe households where risks are difficult to control, insurance cover with a wide range of benefits is required.

A “one size fits all” approach may not give you the most suitable insurance cover. This is where an insurance broker such as CLA will be able to research several providers and tailor a policy that is most appropriate for your business.

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CLA (Risk Solutions) Limited is authorised and regulated by the Financial Conduct Authority (FCA) under reference 468690, verification may be obtained on the FCA website www.fca.gov.uk or on: Tel No 0800 111 6768

If you are unhappy with our service we have a complaints procedure, details of which are available on request via email to Adrian.Littler@cla.uk.net. You may be able to refer a complaint to the Financial Ombudsman Service (FOS) if you are unhappy with how we deal with your complaint.
The FOS website is www.financial-ombudsman.org.uk.