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Server growth is a costly issue for organizations that rely on terminal services. To avoid post-installation application conflicts, applications must be tested up front to determine which applications will collide and, therefore, must be separated and run on different Terminal Server silos - a timeconsuming and costly process. Servers are routinely underutilized because each one is locked into a specific configuration, capable of serving only a limited set of non-conflicting applications, typically using just 25% of capacity. Often, 20 servers are required to support 1, 000 users. Microsoft SoftGrid for Terminal Services completely changes this situation.