Support: WinTV-HVR-1955, WinTV-HVR-1950 and WinTV-HVR-1975

Latest applications and driver updates

WinTV version 7 application and driver

Note: If you have run HCWCLEAR, you must reboot your PC and leave the WinTV-HVR-1950 installed. After a reboot you will see the Found New Hardware Wizard installation message, hit Cancel. then continue below.

Note: to use the WinTV-HVR-1950 with Microsoft's Windows Media Center application in Windows Vista or Windows 7, you only need the WinTV-HVR driver.

WinTV v7 application and TV tuner driver download package

This download is a complete installation package, including drivers for supported WinTV products plus the WinTV v7 application and utilities.

Installation notes:

A valid WinTV application CD-ROM will be needed to install this WinTV v7 version. Any WinTV v6 or WinTV 7 application CD can be used during the install. If you do not have your original WinTV CD-ROM but would like to update to WinTV v7, you can purchase a new CD on the Hauppauge webstore for $9.95

If you have a WinTV v7.2 CD-ROM with Extend, then the latest version of WinTV Extend will also be installed.

To install the WinTV v7 application update

Download the WinTV v7 installation package to your PC. After downloading this file, the file is normally saved in the Download directory on your PC

Insert your original valid WinTV CD in your CD-ROM drive

Run wintv7_cd_3.9 from the Download directory on your PC

This will complete the driver and application installation for your WinTV.

To install WinTV v7 on a PC or laptop without a CD-ROM drive

If your PC or laptop does not have a CD-ROM drive, do the following:

at the conclusion of the installation a dialog box will pop up saying "Activation required"

Click Enter Product Code

You will find the Product code on your WinTV v7 Installation CD

Enter the Product code including dashes and dots

Release notes for WinTV v7 version 3.9G:

Update to the WinTV-HVR-955Q driver to fix problems seen when switching channels quickly

Fixed an error "You do not have access to make the required system configuration modifications..."

Increased Pause Buffer bar size

Fixed TitanTV tvpi file association bug

New NOVA-HD-USB 2 driver to fix issues in Turkey and other countries with low symbol rates

New HVR-1975 driver to fix issues with 6875 Symbol rate

Fixed no Extend tab showing on upgrade installation

Note to Windows Media Center users:

If you want to use WinTV-HVR-195x to watch and record analog cable TV with Microsoft's Media Center application, do the following:

When you run Media Center, go to Tasks / Settings / TV / Set Up TV signal
At 'Set Up your TV signal', click NextAt "Regional settings', make sure your region is correct and click NextAt 'Download TV options', click Next.
At "TV Signal', click 'I will configure my TV signal manually' and click Next
You will then see: Cable / Satellite / Antenna. Chose the source of your TV signal (Cable for use with analog cable TV) and click Next.
Click through the rest of the settings, set up your Guide listings and click Finish. Then return to the main menu.

To install the latest Windows driver only:

Double click the downloaded driver. This will install the WinTV-HVR-22xx Windows driver.

At the completion of the driver install, you should see a message which says Drivers have been updated successfully.

At this point, the Windows driver will be installed.

Windows Media Center

Note to Windows Media Center users:

If you want to use WinTV-HVR-195x to watch and record analog cable TV with Microsoft's Media Center application, do the following:

When you run Media Center, go to Tasks / Settings / TV / Set Up TV signal
At 'Set Up your TV signal', click NextAt "Regional settings', make sure your region is correct and click NextAt 'Download TV options', click Next.
At "TV Signal', click 'I will configure my TV signal manually' and click Next
You will then see: Cable / Satellite / Antenna. Chose the source of your TV signal (Cable for use with analog cable TV) and click Next.
Click through the rest of the settings, set up your Guide listings and click Finish. Then return to the main menu.

Go to TV + Movies and then live TV to watch and record TV.

Setting up your TV tuner in Windows 7 Media Center

Here is a screen by screen view of the setup of Windows Media Center. It was based on the WinTV-HVR-1600, but the setup with other WinTV-HVR products will be similar.

Use this utility to enable or disable the built-in IR receiver/blaster hardware on the WinTV-HVR-1850 and WinTV-HVR-2250 for use with Windows Media Center. You would disable the built-in IR receiver/blaster if you are using an external USB attached Windows Media Center remote control.

To use this tool:

Download and install the Hcwcirconfig tool

After installing the Hcwcirconfig tool, run the program. The tool will be located in Start / All Programs / Hauppauge WinTV / HCWCIRConfig Tool

WinTV Radio application for use with WinTV version 6

Notes:

this application runs with WinTV version 6 on WinTV boards equipped with FM radio

WinTV v7 has a built-in FM radio application

To install, download to a temporary directory and run RADIO32.EXE
New features include 30 presets and local/distance reception. Also, name radio stations by creating a preset and then clicking on the freq display and typing in the string you want.
Click here to see instructions on using the new WinTV Radio32 application.

Prodinfo: get information on your Hauppauge TV tuner

Prodinfo.exe is a program you can run which will extract information about the WinTV product you have installed such as model and serial number, MAC address, revision, and features which can be used to identify the exact model of your product. The driver for the device must be installed in order to run Prodinfo.exe

Yes, the WinTV-HVR-1950 can be used in Windows 7, Windows XP or Vista Media Center.Please note: you will only be able to configure WinTV-HVR-1950 as either a Digital tuner or an Analog tuner. You will not be able to switch between Digital and Analog channels.

NTSC Analog CableTV or over-the-air analog TV: You can use your cable TV from the wall to connect to the WinTV-HVR-1950 and receive all of your basic Cable TV channels. You can also use a roof top antenna to receive "over-the-air" TV.

Note: After June 2009, most areas in the United States no longer broadcast over-the-air analog signals.

ATSC over-the-air digital TV: Supports all ATSC formats, up to the high definition 1080i format! Note: For ATSC digital TV, a rooftop/out door antenna is recommended for optimal results/signal strength.

No. The WinTV-HVR-1950 has an ATSC over-the-air digital TV receiver built-in and supports all ATSC formats, up to the high definition 1080i format . The WinTV-HVR-1950 will support ATSC broadcasts that are currently being transmitted over-the-air. It will not be able to decode HD broadcasts that come through your cable or satellite box. The WinTV-HVR-1950 also will support clear QAM cable TV channels through your direct cable TV line if available from your cable TV provider.

Using the WinTV 7 application the WinTV-HVR-1950 will record in a transport stream (TS)
For ATSC and Clear QAM digital TV recordings, the recording format and bit rate is exactly the same as the broadcast format (i.e. ATSC 1080i is recorded at 1080i).
For NTSC analog cable TV recordings, our HardPVR is used to create Transport Stream files (TS)

Note: TS files can be converted to MPEG files using options in the WinTV 7 configuration menu.

Note: The WinTV 6 application recording are in MPEG format for both digital and analog.

Note: Not all recordings made with ATSC/QAM signals are DVD compliant.

If you are watching a digital TV channel and you see choppy video, no audio or a black screen, then it is possible your PC is not fast enough to decode and play the digital TV channel you are watching. Please verify that your system meets the minimum requirements for using the HVR-1950

Digital TV, especially ATSC high definition digital TV, is very CPU intensive. Many graphics cards have special built-in hardware to speed up decoding of high definition TV channels.

On graphics cards without special video decoding features, you can often improve the playback performance by using the Video Renderer settings located in the settings menu of WinTV 7. To open the setting menu click on the “gear” button located in the lower left of the WinTV 7 screen.

The default mode is EVR. The other modes are VMR9, VMR7 and Overlay. Each mode uses a different process to render video. Try each mode and use the one which gives you the best results. To use hardware acceleration put a check in the box “use hardware acceleration when possible. This will allow your graphics system to use hardware acceleration for video decode. Note: graphics hardware acceleration does not work on all systems. After making a change in video rendering settings Wintv must be restarted to take effect.

If you are using WinTV 6 then the render options are part of a separate program called Primary. Changes in the Primary applet must be made with the WinTV application closed. Open the Primary program by going to Start – All Programs – Hauppauge WinTV – Primary. After making changes close the Primary applet and open the WinTV application.

The file size of a digital signal capture depends on the bitrate of the digital signal. The bitrate is set by the broadcaster and cannot be user configured. Bitrates for digital signals can range anywhere from about 1.2 Mbits/sec up to 19.3 Mbits/sec. Most of the time these bitrates are variable and not constant. Capture sizes for ATSC & QAM recordings are approximately 1.7 Gigabytes per hour up to 8.3 Gigabytes per hour.

Analog Broadcast.

The WinTV application has to convert analog signals to digital in order to record. There are four recording profiles. The following list shows recording file sizes for burning to 4.3Gb DVD:

This can be caused by a corrupt Channel database so you will need to uninstall and reinstall. First you need to go to start, all programs, Hauppauge Wintv and in that folder run
“uninstall Wintv7” (or remove Wintv7 using control panel "add/remove programs) then you need to remove the backup channel database.

Windows Vista, 7 and 8 go to C:\program data ( this folder is a hidden folder so if you do not see it you need to “show hidden folders “ in your search
Options) once you can get to this folder you will see a folder label “Hauppauge” delete this folder.

Windows XP go to C:\documents and settings\all users\shared documents\application data ( this folder is a hidden folder so if you do not see it you need to “show hidden folders “ in your search Options) once you can get to this folder you will see a folder label “Hauppauge” delete this folder.

Then download the latest version of Wintv7 located in the support section of the website and reinstall (note: you must have your original CD to validate the download.)

WinTV v7 Controls

click to enlarge

Making connections to your WinTV

There are four ways to make a TV connection to a WinTV

Antenna: you can plug in an antenna to receive ATSC over-the-air HD TV

First time installation of WinTV v7 or during a reinstallation: “WinTV board not found” or “No TV tuner available”

Click Windows Start, click on Control Panel and click on Device Manager

In Device Manager, click on Sound, video game Controllers

You should see your Hauppauge product

Step 2: If the Hauppauge device has a yellow exclamation mark

Click on the Hauppauge device to open it. If you see the following:
"Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)"
This appears to be a bug in Windows 64 bit OS since the Hauppauge Windows drivers are signed.

The following is the easiest fix to Error Code 52 on Windows 7 or Windows 8 64bit.

In Device Manager, right click the Hauppauge product under Sound Video and Game Controllers with the exclamation mark and select Uninstall. If you have a USB product you might see multiple listings, please right click the first one on the list.
(For this example we will use the WinTV-HVR-950Q. )

On the Confirm window please check the box for “Delete the driver software for this device” and click OK

Repeat the uninstall for the other two WinTV-HVR-950Q entries (Note: you won’t be asked to ‘confirm device uninstall’ again)

Once the drivers are removed, right click on Sound, Video, Game controllers and click Scan for Hardware Changes

Windows should now look online automatically for the 950Q drivers

Take a look after a few minutes if the drivers are installed automatically properly under Sound Video and Game Controllers.

This can be caused by a corrupt WinTV v7 Channel Database. You will need to uninstall and reinstall the WinTV v7 application and the Channel database to fix this.

To uninstall WinTV v7, click Windows Start, click on All Programs, click on Hauppauge WinTV run Uninstall Wintv7. You can also or remove Wintv7 using control panel "add/remove programs".

Then you need to remove the backup Channel database:

Windows Vista, 7 and 8: Go to C:\program data ( this folder is a hidden folder so if you do not see it you need to “show hidden folders “ in your search
Options) once you can get to this folder you will see a folder label “Hauppauge”. Delete this folder.

Windows XP: Go to C:\documents and settings\all users\shared documents\application data ( this folder is a hidden folder so if you do not see it you need to “show hidden folders “ in your search Options) once you can get to this folder you will see a folder label “Hauppauge” delete this folder.
Then download the latest version of Wintv7 located in the support section of the website and reinstall (note: you must have your original CD to validate the download.)

Settings.xml file is corrupt or missing

Solution: Uninstall WinTV v7 and then reinstall WinTV 7

Click Windows Start -> Control Panel and then click Programs and Features

Find Hauppauge WinTV 7 and double click on this. This will start the uninstall process

When you are finished uninstalling WinTV v7, reinstall it from your WinTV v7 CD