Over 3 million people trust Angie's List to help make the right choice

Be informed to avoid costly mistakes

Shop with us to ensure a fair price

Our complaint resolution team will help if a project goes bad

+See Verified Local Reviews

Over 1,172 reviews forSan Antonio Epoxy Floor Contractors from people just like you.

F

"The owner,

, offered semi-transparent stain with pigment for $2,300 for the deck measuring 12 X 22 stating the bottom of the deck needed" ...More to also be stained. My deck is an above ground deck extending from the second story. I was taken aback by the price, and would have sought another estimate, however my preference was to keep the natural look of the cedar. Which he quickly stated could be done for $1,300. He did not measure but the width of the deck so, I assumed I was getting a "deal" not the regular price of $2.50 a sq ft he had quoted. I agreed on a clear semi-transparent stain which he then stated the price was $1,000 less but still a semi-transparent. It was made known to me that choosing clear would result in a redo in 18 to 24 months instead of the 3 to 5 years that the stain with pigment would require. He also requested payment in CASH to be left outside and paid before the job was begun. I contacted him and declined the job as I would not be leaving money outside nor paying before the job. He then agreed to accept payment after the job stating he had already purchased the stain. He did also state during this call that he had confirmed with the owner of Paradise Decks that the bottom must be stained to honor my warranty. I later verified with the owner of Paradise Decks who stated he never spoke to

nor stated this was necessary as it is not. I did pay for the service in cash. I stipulated that the work was not to begin until the weather cleared and the french doors that were laying on the deck were installed. There had been several days of rain before the Monday the job was completed. The door had not been installed and the night before it had rained so I was surprised to hear from the owner who contacted me at work and stated he had a crew at my residence to begin the job. I questioned the weather and the effect it would have on the job and concern for the door that had not yet been installed due to the weather. He became irritated and stated the deck was dry and the job would dry before nightfall as the sun was out. He stated that the door would be taken care of and would not be in the way and that he needed to keep his crew working. Against my better judgment I allowed him to proceed since he should know his business and the risks involved in staining in the conditions that day's weather presented. Later that evening, the deck was still wet but looked very attractive, viewing it through the window. The person who applied the stain was present and stated that the stain was a good quality - not a water

and that his parent's deck had the clear stain. He also reiterated that the only difference was that I would have to restain quicker possibly in 18 to 24 months. I asked to be placed on a call back so that I could establish a schedule for on-going maintenance. He also told me what to look for as a sign of when to contact them. By May 8th I texted the owner sharing pictures of the deck already mildewing and graying. I asked for him to come assess the results. He responded that he would come look when there was better weather. I again texted him on June 26th and called him on the 27th after not getting a response. He stated he was out of town and would contact me to schedule an appointment upon his return. On

2nd I again followed up with the owner. An appointment was made for the 7th - he texted me shortly before our appointment time and stated he was out of town and that he hadn't forgotten about our appointment. So by this time, he knows my concern and has not once come to see the deck. When I pushed for a resolution, his response to my concern which I believe boils down to the poor business decision to complete the work during the weather we were experiencing, was that I had chosen an inferior stain that was just a water proofer and " we can't play God and predict the weather.....We will not, however, be completing any work for free." I am dumbfounded that with today's technology this professional could not access information about the weather to make decisions as to whether to complete a job or not AND he had stated that it would dry the day the job was completed. I am disappointed that he would not take responsibility and do the right thing and make good on the job without additional cost to this consumer. I have since called a reputable staining company who states the bottom of the deck is not to be stained, there are meters to check the moisture content in the wood - the cost would have been less than $780 for stain with pigment and that the clear stain would have to be maintained every 3 months and is not recommended for this area or the location of my deck. Needless to say, I am not doing going to pay additional funds to

to correct the issue as he states he will redo if I pay for materials, supplies and a "nominal" fee. I have already paid once for this job and I should not have to pay for the poor business decision he made to proceed to stain under the weather conditions present at the time of the job.

-Rebecca F.

A

"They were very responsive and meticulous. When painting the fences and staining the deck they made sure all other areas were covered and we received no overspray" ...More at all. Someone was at my house for two days straight over 8 hours a day and one day there were two gentleman there. I believe the gentleman's name who did the pressure washing and staining of the deck was named

and he was especially careful. He took the time to hand stain any parts that were close to the house or suspended up high in the roof supports. He taped off a lot of areas like fan controls and a weather station I had to insure they would not get stain on them. He also did an excellent job cleaning my driveway. Finally

hand painted the fence that came up close to the house to insure no paint was put on the house itself.
I know lots of people will think 3500 is a lot of money for this kind of job, but the amount of labor involved is pretty incredible. They were on a very high extension ladder and even on my roof a few times to stain the upper parts of my deck cover. I have done this kind of work myself and have received quotes from other companies. For the time and effort and the amount of detail they put into the job, I feel my money was well spent.
They even pulled all of the heavy objects off the deck and made the effort to come back a couple of days later after the stain was dry to put them back.

Angie's Answers

"Etiquette and tipping experts agree that tipping a contractor and his employees isn't expected because contractors offer to do a job for you at a specific price. Any extra money they would want would be built into their bid. Also, it's a business relationship rather than one where they are performing a personal service for you like a waiter or a maid. But if the employees do extra jobs around the house, then experts say it is appropriate to tip a cash amount equivalent to the task; "tip gifts" such as cookies and drinks can count. "The key to tipping is whether or not it was outside the scope of what was normally expected," says Mark Brenner, author of "Tipping for Success!"

My opinion is that a little bit of courtesy (snacks, drinks, expression of appreciation etc.) goes a long way and upon completion of their work you feel compelled by a job well done to offer a little extra in the form of a tip - go for it, but do not feel obligated.

I agree with your choice - this is about the only product that can realistically, for a large room, be taken out and cleaned up after a flood and reused, thouhg carpet can be if you strip it into smaller pieces to carry wet, AND you have somewhere to wash and dry it - that is usually the problem. However, bear in mind it still has to be done within about 2 days or mildew/mold will grow on it, and may or may not be totally removeable. My personal preferences - mostly because their products are consistent, the joints stay snapped together, and they are not overly soft (a problem with cheap vinyls) are Pergo, Tarkett, Armstrong.
Whatever you buy, be sure it can come back apart - some plank products are not made with a self-adhering contact glue in the joints that prevent you from taking it apart again, and some brands their snap design, while maybe better at preventing joint separation, cannot feasibly be unsnapped without tearing or breaking it off.
Also, be sure whatever brandname and product line you choose it 100% vinyl (other than the urethane surface protective layer) - many vinyl floor products have paper or fiber cores or other water-absorbing components.
Remember that, on concrete, since it wicks soil moisture through it, you till need a 6 mil vapor barrier under the flooring and positively sealed all around the edges to avoid the risk of mold growing on the underside of the vinyl.

Agreed. If you have existing cracking in porcelain you need to know the cause first. I don't know of any reputable contractor that would dare install tile over existing tile. Also, any manufacturer warranties for defects would be null due to improper installation. Did the contractor offer this solution or did you ask for it? The mear fact that he is agreeing to or offering it tells me you need to leave this guy for someone who knows what they are talking about before he does only half the job which will have to be redone in the near future, costing you more in the long run.

I get so many calls from customers that were talked into a "cheaper" way to do something only to find the work very sub-par. The sad part is they are out the money they spent in the first place along with the additional amount I have to charge just to undo what the first contractor did before I can do it right. This floor could end up costing you double what it should if it's not done right.

Epoxy Flooring reviews in San Antonio

B

Rating

“

I got a quote from the owner for resurfacing my back patio floor with epoxy. The patio is 29 feet by 10.5 feet. He started with a high quote but said that he could come down to 2K if I would have the work done in the next few days. He said that he was able to offer that price if I did it soon and because they had a 2 day opening that week; that they ...More are normally completely booked.
The owner's worker,

did all the work by himself and the owner said that he would finish in 1-2 days. He had just had brain surgery the week before but didn't mention it until the end of the job. As it turned out, the overall job looked good but upon closer inspection of the floor, the steps, and the premises, a number of mistakes were made.

showed up on day 1 on time and the owner

, reviewed what he was to accomplish and said he would deliver the materials to him later. Because it was a cash deal, the owner requested I pay him one half or $1000 cash, up front, which I did but didn't like too much.

went to work scraping the raised spots and imperfections on the old floor. After awhile he plugged in his high powered blower. I checked on him a few times, but did not want to slow down his work. I started doing some chores indoors but looked out the windows periodically. I noticed that the blower that I had been hearing for at least an hour was turned on but simply sitting on the patio floor, plugged in and running. Previously, this had given me the impression that he was out there working. After awhile it was apparent that he was done with the floor and steps and I thought it must have been done correctly, especially since it had taken him several hours. The owner brought the floor materials, mixed them and

went to work applying the coating. This is only done once and has to be pretty correct the first time as you cannot undo the coating once it is already on the surface. Nor can you walk in the finished area. From the door, it looked pretty good although it was wet. When he was finished he asked me to look at it from the backyard so I walked around to the back. He did have materials strewn about the yard but said he would clean everything up. He also promised to clean up the paint chips that were strewn all over the grass and walkway from the scraping he had done earlier.

directed my attention to small chips and holes around the

of the patio and had me point out all of the areas he missed, keeping me focused on that portion of the job. He touched them up. He said we could not walk on the patio for a few days; that it was done. Pat seemed to be extra nice the first day.

showed up on day 2 on time and looked at the floor and walked on it in his socks. He invited me to go out as well.

kept continually talking and raving about the floor and took some pictures of it because, he said, it looked so good. He was talking so much that I couldn't focus on the details of the floor, as he kept me engaged in the conversation. I agreed at the time, but hadn't had a

to really inspect anything.

showed up and attempted to hurriedly clean up some more until

came back with the clear top coat material. He helped

apply half of it and then knocked on the front door and came in and collected the rest of the cash money from me: $1K.

was not as talkative or as nice on day 2. He said I should wait 2 days before I walked on it.

said if there were no more questions he would clean up and leave. I actually went out back and helped him pick up some of the paint chips because he had not picked up most of them. I went in the house. Later that day, in the evening, I noticed burn spots on the back grass. There were about 8 of them, one the size of a basketball.

did not say anything about them. I figured he dumped out some chemicals and had some drippings at the end and just left. I spent weeks watering and patching the spots trying to get rid of them. I still have a large spot where grass hasn't ever grown back. This is very disappointing as I had spent a lot of time and money grooming the new sod until it was lush and green.

never did clean up the old paint chips as good as he said he would. I let him go at the time, because I knew he had done 90% of the job by himself and I hadn't seen the burn spots yet. A day or two later I noticed that Pat had

a large amount of the paint chips under the bushes at the

of the patio. There were hundreds of them. I had to clean them up myself. I noticed that my bushes looked different...not as full, not the long branches extending upwards. Pat had just broken them off and disposed of them in order to hide the damage.
When we were able to walk onto the finished floor several day later, we noticed a baseball sized bubble in the middle of the floor. We had to put a hole in it to get it to go down. There were about 10 other smaller bubbles near each other, that popped on their own and left permanent craters in the floor. We noticed all of the

mistakes(10-12) that could have been avoided with a little more attention to detail by

. We found that he had rolled the epoxy over bugs, over debris, over loose paint chips, over loose flaps sticking up from the floor, etc. We live with looking at those mistakes every day. The owner had repeatedly said that there is no touch up or fixing spots because he would have to buy a whole new kit and that is at least $100. We think that he should repair them if he wants us satisfied with the work, etc.

”

- Cynthia P.

F

Rating

“

They showed up and power washed and stained in the same afternoon. We asked for a thick, shiny glaze under the patio's and a thinner version on the uncovered parts. It continued to look splotchy and not shiny like we asked for. In no way was it thick. I think the owners name is

@ 210-426-2230. He sent the guy back ...More to apply another coat as the splotches did not disappear. It has been almost 7 mos. The splotches never went away and the shine is non existent. It looked better in it's dry, unfinished state. I am currently looking for new bids to do it correctly. I think they applied it onto my wet patio and that is the problem. The only explanation I have heard is that "sometimes it just looks like that". Really? I almost forgot….the worker poured the chemicals onto the roots of my new plants during his cleanup. The plants and grass nearby have had to be replaced twice because the chemicals killed the area. Overall AWFUL experience.”

- Colleen D.

N

Rating

“

Process went very well. The owner,

, showed up promptly at the time agreed along with his crew. All were polite, respectful, and it was clear they knew what they we doing.

, although he had done so previously in our discussion about the job, once again explained the process, what was going to take place ...More over next few days and what expectations there were of me.
I had previously emptied the garage and cleared all items off the floor.

and his team acid washed, scrubbed and cleaned the existing garage floor concrete surface in preparation for day 2 patching, application of the epoxy base coat and full coverage application of the colored

I had ordered with the job. Floor looked awesome at that point but I was reminded the job wasn't finished, to stay off the floor and let it set/cure overnight (24hrs).
Day 3,

and his assistant showed up on time to vacuum and sweep up the excess colored

that did not stick/adhere to the epoxy basecoat. There seemed to be a lot of excess but it was also clear that when I stated I wanted 100% coverage, I received 100% coverage.
The process was then completed with the application of a clear, epoxy polymer top coat that made the "new" garage floor "pop". We are very satisfied with the result, with many of our friends neighbors commenting on how great the floor looks, would most definitely recommend this company to others and considering other locations at are home where we can use their services.
Appreciate the opportunity to provide comment. ”

- Tim C.

A

Rating

“

Fast response, fast estimate, fast turnaround. Showed up when they said they would and completed all promised work. Three day process. Did not cut any corners on quality, amount of

, etc. It IS expensive, but far better than how builders typically coat garage floors and not a job I would want to do with a cheap Home Depot kit.
”

- Maureen H.

A

Rating

“

We called and made an appt. with Mr.

to do an estimate. He arrived promptly at the agreed time. He was engaging, friendly, and very knowledgable about his work. He was the last of three estimates that we received, but his price was the best and he seemed to have a better process. Also, he said his crew would move and replace ...More and refrigerator and water filter tank to complete the work - with no additonal charge. (Others said they would work around it or we could have it moved and replaced at our expense). The date was scheduled and the two members of the crew arrived on time and began work immediately. They moved (and thoughtfully plugged in) the refrigerator to another outdoor outlet and removed and replaced the water filter tanks. They sanded the floor and then added primer, texture sna topcoat. It took most of the day. The crew was very friendly, engaging and explained their work. Truly a professional job that looks beautiful. If it holds up as expected it will be great addition to our home. I would highly recommend this company.”

- Jay N.

A

Rating

“

From the beginning

let me know that the staining the decks would not look uniform due to the patch work on the deck of different concrete. He was very upfront and

with me. After he arrived I decided to get the front porch done also.

was very professional and upfront with the ...More expectations of the concrete look. It was not quite what I expected but it was what he promised the concrete could look like. I thought that the price was a little high but

assured me that the price is not above what other companies charge.

went above and beyond to make sure my experience was a good one. I was not totally satified with the look at first but

assured me that it would darken up and it has and the concrete looks good. The worker that

had to come out used 2 gallons of stain on the concrete. He told me usually they only use less than a

. He called me after completion to ensure that everything was to my satisfaction. Overall very professional and a stand up company... ”

- John O.

F

Rating

“

I purchased the Big Deal on April 12, 2014 and finally made a call to

on May 14th to inquire about having my fence professionally stained. I asked my partner to call the contact number provided and a man using no personal name or business name answered. He was surprised by the

on the line. He said yes, but still offered no personal name.
At that point a couple of

questions were asked. Question one was an inquiry as to if the offer included pressure washing the fence before staining was included and question 2, what was the estimated coverage area that the $500 "Big Deal" was going to cover? We never got an answer to whether or not pressure washing was included and instead of indicating how much fence the deal covered he replied with a 75' fence normally costs $850. When we responded to him and reiterated that we had already purchased the big deal from Angie's List he started asking us about how much fence we had. We told him it was a small residential lot and that we were under the impression, according to his Angie's List ad, that a free estimate would be provided. At that point he hung up the phone.
I myself called him back immediately. I was surprised that I received the same no name or appropriate business greeting. When I explained that he and my partner must have had a conflict, he (

) indicated he had no problem. At that time I asked the same questions again and got the same answers in a unprofessional and disrespectful

. At that point I again indicated that I simply wanted to know what the coverage area for $500 worth of service would be? He again replied with how much fence do you have. I was beginning to get irritated so I asked him to come out to my home and do the estimate. He again hung up.
I immediately contacted Angie's List Member Services to file a complaint against this business. When I told them that I had actually purchased a fence staining and separate concrete staining from the same company they offered refunds on both Big Deals.
Long story short and regardless of their A/L 2010 Super Service Award, I will not use and definitely would not recommend

(San

) because it is apparent they (he) did not want to do an advertised Free Estimate on a "Big Deal" and he was rude and unprofessional on the phone. My recommendation: Find another contractor who at least seems like they want your business.

”

- Vincent A.

A

Rating

“

The company was punctual and did the promised work on time. The work was very good. There were a lot of plants (trees and landscaping) that had to be worked around which was one reason the price was (2600 for the fence and 200 for the patio) what it was. The fence was power washed on one day and the stain was applied the next. the patio and sidewalk ...More were completed on the second day. I had no complaints and would recommend the company.”