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It's no secret that Dell's been struggling lately -- after years as the alpha dog of the PC market they've recently slipped to number two behind arch-rival HP -- and now today they're officially tightening the corporate belt with announcement that they're planning to layoff nearly ten percent of the company's workforce. The BBC doesn't get specific about where they'll be trimming jobs, but anyone who's been in Dell Hell better pray that the cuts don't come from tech support and customer service.