How to bid live online with RoseberysLive

Roseberys London are delighted to offer their clients the opportunity to follow our auctions and bid live online from anywhere in the world, using Roseberys in-house live bidding platform RoseberysLive.The system is easy to use and offers our clients a way to bid securely and directly with us, without the use of services provided by third parties. This is a complimentary service with no additional surcharge.You pay what you would do if you were bidding in the room.You can browse our catalogues and bid live with Roseberys when you are connected to the internet on your PC, laptop, tablet or mobile phone. A live audio and video feed allows you to view the auctioneer and listen to the bidding as if you were in the auction room.

If you are trying to Log in but cannot remember your password, simply click the “Forgot Password” link on the Login page and follow the prompts. You will need to enter your Username, Email and click Submit.

You will receive an email from us with a link to reset your password.

Please double check your inbox and any junk folders in case it has been filed incorrectly.

Bidding

Live auctions are traditional auctions held at our auction venue. You can choose to buy online via our bidding system or attend the auction to bid in person. Make sure you check the location, date and time of the auction so you don’t miss out.

Before the auction, we will display a link on our catalogue page and on all lot pages to take you through to the Live Auction.

It will look like this:

Click on this to be taken to the auction.

The Live Bidding Page shows the live feed, the bidding panel (where you can see current bid and place bids online), the lot image and lot description.

(Labradoodle belongs to our Managing Director and is for example only, Roseberys do not endorse the auctioning of staff pets!)

This can be viewed on any device. Make sure you’re using Google Chrome or Firefox for the best bidding experience.

The live bidding page will update in real time as the auction progresses.

To place a bid in the Live Auction, make sure you are aware of the current asking price and then simply press the “Bid Now” button where the asking price is displayed. The system will show if you are the high bidder or if you have been outbid.

Online bids are processed in real time so you need to be ready to click “Bid Now” or you might miss out.

If the auctioneer takes the room bid before your online bid you will be informed on-screen that this has happened. At this point you will need to bid again if you want to buy the item.

Live auctions will have Buyer’s Premium applicable which is not included in the bid price so always make sure you double check the Buyer’s Premium on your item so that there are no surprises when the invoice arrives.

Current bid is the current highest bid on that lot. This allows you to make a more informed decision on how much you want to bid.

If you enter £200 and someone has already placed a bid of £100, the current bid will be £110 and you will be the current highest bidder.

If you enter a bid that is lower than someone else’s maximum bid you will be informed that you have been outbid. You can then make the decision to increase your bid if you would like to. Enter a new maximum amount and click ‘Change Bid’.

If you are the current highest bidder on the lot you will be informed on screen.

If there is a reserve on the lot you will be informed if the Reserve has not been met.

You can keep track of your bids and at any time by clicking on the “My Items” link at the top of the page and navigate to the relevant tab. You will also be able to see if you are the current highest bidder on any of the lots.

If you have placed an Absentee bid on a lot and receive an email that you have been outbid, this means that another bidder has placed a higher absentee bid on the same lot.

This gives you the opportunity to increase your absentee bid and still have a chance of being the successful buyer of that lot. This can be done in the “My Items” section, from the catalogue or on the lot page.

All items will have a ‘Starting’ price, this is the minimum amount you can bid on this lot. If you attempt to place a bid below this amount you will receive on-screen notification that your bid is too small.

Check the Starting price displayed next to that lot and place a bid equal or more than that amount.

Auctions can be fast paced environments and sometimes when an online bid is placed, the auctioneer has already taken a bid at the same amount from a buyer on in the auction room. In this case the auctioneer may give the floor buyer priority.

You will see a message on the live bidding page stating that “the auctioneer gave priority to a room bidder”. If you want to buy the lot you will need to bid again at the next asking price.

Features of RoseberysLive

Search You can search for items using the search box on the right-hand side of every page of the website. Alternatively you can search in an auction catalogue using the 'Search this catalogue' dropdown search box.

Watchlist You can now keep track of your favourite items from any Roseberys auction by adding the item to your watchlist using the link on the item page. You can view all the lots in your watchlist by clicking on the ‘My Items’ tab in your account, where you can also track any items you have left pre-sale commission bids on via Roseberys website. The results of the lots will also be displayed on this page.

Item and Keyword Alerts Roseberys auction alert service can help you find the items you are looking for. Simply enter the item keyword and we will email you directly when we upload an item on to the site that matches that keyword. You’ll find a list of your alerts in the ‘My Alerts’ section of your account, and you can amend or delete them at any time.