Please be advised that Site sizes vary from park to park and within each park. Sites will be allocated based on the measurements provided during the booking process and it is the responsibility of the guest to ensure estimates are as close to accurate as possible.

If you are unsure, we would prefer you to overestimate or give us a call on 1800 555 666

TERMS AND CONDITIONS
Deposits and Payments - A credit card deposit equivalent to the first nights’ accommodation is required at the time of booking. The Park will process a charge against your credit card and send confirmation to the email address supplied. The balance is due on check in.
Changes and Cancellations – Changes and cancellations for stays during peak season (22/12/08 - 30/04/08) must be made more than [30] days prior to arrival. If a cancellation is within [30] days of arrival the deposit is forfeited. Cancellations at other times can be made up to [2] days prior to arrival. All cancellations will incur a $25.00 administration fee.
Reception hours are [8am to 7.00pm]. Guests arriving outside these times must contact park reception during reception hours to make alternate arrangements. Guests who fail to arrive on the designated day will forfeit the cost of the first night.
Special requests are on request basis only and are not guaranteed at the time of booking. Please contact the Park for confirmation.
A credit card must be produced in the name of the person staying at the Park on check in. Any damage caused may be charged against that card. Minimum booking periods apply during School Holidays, Christmas, Easter, Long Weekends and other local special events. Adult’s rates apply to persons above 15 years. Children rates apply to guests aged 2 to 15 years. There is no charge under 2 years.
With the exception of medically certified guide dogs, dogs are not permitted.
Check out time is 10am. Late check outs can be arranged at an extra charge where available. Check in time is from 2pm.
We reserve the right to refuse a booking at any time from any person reasonably believed to:
• Not be the person named on the booking request
• Not be the person named on the credit card or not be authorised to use the card
• Not be able to pay for any charges
• May cause damage to the property of the Park or other guests
• May exhibit socially unacceptable behaviour
• Be younger than 18 years and not accompanied by a responsible person over that age
• Be concealing a dog or other unauthorised animal
We reserve the right to eject guests from the park who are deemed by management to be behaving in a socially unacceptable way; causing damage; disturbing other guests; using unacceptable language or otherwise breaking Park Rules. No refund will be given and charges will apply for any damage caused.