Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%

Harm: Minimal harm or potential for actual harm

Scope: Some

Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature

Harm: Minimal harm or potential for actual harm

Scope: Few

Provide special eating equipment and utensils for each resident who needs them

Harm: Minimal harm or potential for actual harm

Scope: Few

Store, cook, and serve food in a safe and clean way

Harm: Minimal harm or potential for actual harm

Scope: Many

Safely provide drugs and other similar products available, which are needed every day and in emergencies, by a licensed pharmacist

Harm: Minimal harm or potential for actual harm

Scope: Some

Have a program that investigates, controls and keeps infection from spreading

Harm: Minimal harm or potential for actual harm

Scope: Few

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms

Harm: Potential for minimal harm

Scope: Some

Give or get quality lab services/tests in a timely manner to meet the needs of residents

Harm: Minimal harm or potential for actual harm

Scope: Some

Keep accurate, complete and organized clinical records on each resident that meet professional standards

Harm: Minimal harm or potential for actual harm

Scope: Some

Corridor and hallway doors that block smoke

Harm: Minimal harm or potential for actual harm

Scope: Some

A fire alarm system that can be heard throughout the facility

Harm: Minimal harm or potential for actual harm

Scope: Many

Automatic sprinkler systems that have been maintained in working order

Harm: Potential for minimal harm

Scope: Many

Properly installed electrical wiring and equipment

Harm: Potential for minimal harm

Scope: Many

Let the resident or the resident's legal representative the right to access or purchase copies of all records

Harm: Minimal harm or potential for actual harm

Scope: Many

Store, cook, and serve food in a safe and clean way

Harm: Minimal harm or potential for actual harm

Scope: Many

Dispose of garbage and refuse properly

Harm: Potential for minimal harm

Scope: Many

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms

Harm: Potential for minimal harm

Scope: Some

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests

Harm: Minimal harm or potential for actual harm

Scope: Many

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