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Assistant Office Manager (Medical Practice) at SouthCoast Health

Savannah, GA 31406

About the Job

This position is responsible for assisting the Office Manager in all aspects of medical practice. Supervises clerical staff on a day to day basis, and ensures that work and patient flow are meeting practice goals and objectives.

Qualifications:

Knowledge of medical office procedures, workflow and practices.

Knowledge of customer service principles.

Knowledge of planning, organizing and supervision.

Knowledge of problem solving.

Ability to maintain strictest confidentiality.

Ability to set priorities among multiple requests.

Responsibilities:

Assist Office Manager in overseeing the day to day operations of the practice, including check in, check out, billing, A/R, scheduling and telephone operators.

Ensures good customer service is rendered at each point of service and patient's needs are met.

Ensures patient plans of care and documentation of care coordination and interventions are being carried out while integrating the NCQA, MIPS, PIQ, PCMH, HEDIS measurements and other accrediting body requirements in order to demonstrate results and show quality improvement in patients.

Ensures that invoices are coded and processed in timely fashion.

Education/ Experience:

High school diploma or GED required. Bachelor's degree preferred. Courses in medical terminology, and health care office management highly preferred. Minimum of three years administrative experience including one year of medical office experience. Minimum of 1 year experience in supervisory role.