Nighthawk XR500 USB Control Center not recognizing my printer

Router : Nighthawk XR500

OS : Windows 10

Printer : Samsung ML-2165

I tested the USB ports and they recognize the Flash drives, but when I plug in the printer , there is no light on the router (USB) and the NETGEAR Usb Control Center does not see any printers - even if I turn off Firewall / Kaspersky Antivirus.

Re: Nighthawk XR500 USB Control Center not recognizing my printer

NETGEAR confirmed that the ReadySHARE Print feature was mistakenly removed from the XR500 firmware and it will be restored in the next offical firmware release. We just need to sit tight for the next XR500 firmware release.

Re: Nighthawk XR500 USB Control Center not recognizing my printer

To make it happen, the USB connected printer must be recognised, the USB LED must be on even without a connection over the network. Hope you are aware USB hubs are not supported, only one USB device direct connection.

Please re-post in the dedicated forum -> Home Networking -> Nightawk Pro Gaming and don't forget to include information about the installed (and current) firmware.

Re: Nighthawk XR500 USB Control Center not recognizing my printer

Hi, the support I am getting is trough email messages.

Yes, the USB settings is set to Yes. In approved devices there are no devices listed. If I choose Add devices then it ask me to choose a device but since there are no devices listed I can not choose a device.

To me it seems that the router doesn't recognize the printer at all as the light doesn't turn on... I even tried a different printer, same thing. I wanted to ask if anyone else is experiencing the same issue with their printers, hence posting it here on the community forums or is it my router / settings only?

Re: Nighthawk XR500 USB Control Center not recognizing my printer

Just wanted to check in and see if the support team has fixed your issue.

@JasonN Whatever kind of magic support fixes is not the deeper sense of a community. Please share here what XR500 owners experiencing the same problem have to do to make the USB Control Center recognizing the USB port over the Ethernet. Thank you.

PS. Nether quoting with the username link nor using the @UserName form is accepted - HTML is still refused in this forum.

Re: Nighthawk XR500 USB Control Center not recognizing my printer

The ReadySHARE print feature was removed from XR500 if you look on the FW 2.2.1.10 there is no ReadySHARE print feature it was removed so this is why the USB Control Center is not detecting your printer.

Re: Nighthawk XR500 USB Control Center not recognizing my printer

The ReadySHARE print feature was removed from XR500 if you look on the FW 2.2.1.10 there is no ReadySHARE print feature it was removed so this is why the USB Control Center is not detecting your printer.

All Netgear resources on the XR500 are still showing ReadyShare Print to USB as a feature - it's part of the (legally binding!) XR500 Product Data Sheet (available via XR500 Documentation) - beyond the ReadyShare Printer Utilities continue to be available on the XR500 Downloads

Netgear can't randomly remove features which were in place - you are breaking the sales contract in many legislations!

Re: Nighthawk XR500 USB Control Center not recognizing my printer

NETGEAR confirmed that the ReadySHARE Print feature was mistakenly removed from the XR500 firmware and it will be restored in the next offical firmware release. We just need to sit tight for the next XR500 firmware release.

Re: Nighthawk XR500 USB Control Center not recognizing my printer

Have they removed it from XR500 in the latest firmware, because I had the previous firmware and it was the same problem. This is what the USB Control Center looks like. See the picture. It was like that before the update as well. And there was no Printer share option in the Duma settings.

Where does it say that they removed it? Someone from support will call me today and if it is indeed a feature that was removed I do not want them to waste their time and mine too , looking for a solution that would be impossible to find. Do you have a link to that notice perhaps?