Building Effective Teams

The program is designed for executives, managers and team-leaders who strive to raise team spirit and gather members of the group, team or department around a common idea, vision or goal.

About training

The key to effective and harmonious teams, durable results and creative problem solving is trust. Trust leads cohesive teams in place where members work more productively together, supporting each other to meet deadlines and achieve the common goal.

This program provides you and your team members with the skills and tools for communicating more effectively through mutual understanding and trust, in any type of business or social situation.

Program has two phases:

1) Preparation

In this stage, via an online questionnaire, participants will:

Create their own case studies for the training by assessing the communication style of the person with whom they don’t have good communication at the moment, or ‘person X’

Assess their own communication style

Other team members (3-15) assess their communication style

2) Training

During the 2-day training program, participants test Persona’s communication models through a series of interactive workshops, and as a result of the training create action plans with concrete steps to improve communication with their difficult person and improve relations with all team members.

Topics covered in two-day training:

1) Communication styles in the function of team building

Persona’s “Model of communication styles,” in view of building a superior team

The basic needs of each communication style

Evaluation of personal style and the style of the associates in the matrix of communication styles.

Collaboration among team members of different communication styles.

Conflicts and resolving conflicts among team members of different communication styles.

2) Building trust in teams

The definition of trust

The four elements for building trust within the team

The strengths and weaknesses of each communication style in the process of confidence building

The Platinum Rule to build trust

The definition of empathy

The importance of empathy skills projections

Behaviors of projecting empathy

3) Superior teams in action

How to run a meeting

How to use the time

How to reduce weaknesses

How to react in tension

How do they see other styles in tension

What motivates them

How to make decisions

Flexibility of team members

Introduction of tensions within the team

4) Characteristics of top teams

The difference between the group and the team.

Logical levels as a tool for building high quality teams.

Developing team spirit and belonging.

R.I.D.A.R.T. model – the quality of team interaction.

Stages in the team construction

Defining the team’s values and team mission

5) Communication styles and top teams (role play)

Strengths and weaknesses of different communication styles in the process of building a superior team.

Role play – participants are based on the positions in the matrix of communication styles divided into small groups and work as a team on a given topic

The program will provide:

Insight into how your team members perceive your communication and behavioural style.

Insight into specific contributions and motivations of each team members, and the factors that will foster cooperation

Skills to build trust within teams and to project empathy

Capacity to deal effectively with relationship tensions and situations involving change, as a team.

Understanding of strategies that lead to individual achievement and team success.

Tools and skills to overcome common team failures such as missed deadlines, conflict, stress and inefficiency.

These new skills are easy to learn and immediately applicable to real-life work challenges. You will receive feedback on how team members perceive your natural communication style, ability to project empathy, and level of interpersonal flexibility. We help you understand your strengths in trust building, and more importantly, provide skills to minimize or eliminate any weakness.

Contact us

For all the additional information contact us via phone +381 11 3423 980, or e-mail office@atriagroup.org

Carl is English and was originally a chemist and has spent all of his working life in big business, working in the pharmaceutical industry predominantly at the interface with other companies managing relationships on projects from the very technical to the financially huge. For last 10 years he has lived and worked outside the UK and over the past 20 years has written and delivered training courses across the globe, from Cape Town to Brussels, from Manila and Hong Kong to Philadelphia and Rio de Janerio, focussing on conflict management, relationships and the need for cultural insights. His interest in finding solutions to seemingly impossible situations led him to found ‘InsideOut Solutions’ in Switzerland from where he coaches executives, individuals and teams and runs training courses tailored to the specific needs presented. A member of ICF, Carl is both a NLP practitioner and a coach.

A lawyer and trainer for over 15 years and a member of Erickson’s Training faculty, Silvia developed her career mainly in Intellectual Property, anti-counterfeiting, protection of rights and innovation, allowing creativity to be part of her legal work. She trained and mentored young lawyers helping them develop their capabilities and build their businesses. This work later became her inspiration towards Human Development, which eventually brought her to the amazing world of coaching and Solution Focused Development, transforming her world and empowering her clients. Drawing on her background and line of work in training, mentoring, and entrepreneurship, she became an advocate for the development of creativity and innovation in Business and Talent. An ICF Professional Certified Coach (PCC), Registered Mentor she coaches and facilitates groups and teams of entrepreneurs and business executives. Professionally linked to companies for over 20 years, she founded her own branded company “Beyond Bright Minds” with the mission of bringing more creativity and innovation to education and lifelong learning, talent management, business, environment and to society for global contribution to progress, prosperity and well-being. Silvia is bilingual Portuguese and English working in both languages as a trainer, coach, and mentor.

For 18 years Jan has been working on various management positions and his main area of interest was always potential of people development. He studied ČVUT FEL – Economics and management of electrotechnology and energetic in Prague. For 2 years he worked in Czech Television and after that he entered into industry of mobile technologies where he worked until 2014. Jan’s last position in corporate world was in T-Mobile as Vice President of Residential sales. As a leader he used coaching methods as a tool for sales performance increase. Since 2008 he has been developing coaching career and in 2010 he established company InnerVoice, where the main motto is „Everything, what a human being really needs to know is inside him“. His passions are sport and initiating change in people. He is ICF (International Coach Federation) accredited coach on the level of ACC. In his coaching practice he is using solution focused approach together with various „inner game“ techniques. Besides ICF accreditation Jan is certified Erickson Professional Coach and certified NLP Practitioner by Erickson College (Vancouver, Canada). Jan highly values continues development in area of self-awareness. He thinks that we, as humans, have great potential and our main purpose is to discover it and develop it..

Dragana is HR consultant with extensive experience in the field of employee development and training. During her career she participated in the creation and implementation of a variety of development projects, workshops and training programs for more than 20 companies. She has over 7 years of HR experience and her areas of expertise are improving employee relations, communication skills, employee motivation and cooperation.Dragana is a business coach of Erickson College, certified Persona Global consultant and certified PCM (Process Communication Model) Trainer and PCM Coach. She is certified consultant for the SHL assessment tools, and for Hogan assessment tools. Dragana has an educational background in Psychology. Prior to joining Atria Group team, Dragana also worked as a psychoterapist and psychological counselor and has completed education in O.L.I. integrative psychodynamic psychotherapy, as well as a basic level of education in body psychotherapy. She is also certified for use of biofeedback and neurofidbek methodology by Biofeedback Association of Serbia.

Dušan is a co-founder and Senior Partner in Consulting Company ‘Atria Group’, which is present and working in Serbia, Czech Republic, Switzerland and Portugal. Over the course of last 14 years he has been engaged in development of human resources, primarly in corporate environment, and later on in consultancy projects. Dušan is an international coach of Ericcsson College (Vancouver), a consultant for training methodology of Persone Global (San Francisco), licensed trainer (with rights to certify others) for using psychometric tools CEB SHL (Washington/London) and a certified NLP coach (IN-NLP / Hambourg). His fields of expertise are systematic development of human resources, assessment of employees’ potential and capabilities, as well as reinforcing teams and managers through development projects, with focus on training and business coaching.

Predrag is a senior partner at Atria Group. His role in the company is international business development. In addition, he is a mentor, trainer and coach with extensive international experience. As a trainer and coach Peđa works with companies and individuals around the world (Serbia, Czech Republic, Portugal, Germany, Poland, India, Singapore, Brazil, Qatar, Austria, Bulgaria etc.). His areas of expertise are: coaching, NLP, leadership development, effective communication, sales and presentation skills. He has had the opportunity to lead several large projects in the area of leadership development and change in corporate culture, as well as number of different training and coaching programs. So far he has more than 1.000 days of training and more than 2.000 hours of coaching. Before he became a professional trainer and coach, Predrag had spent ten years in various sales positions. He worked as a sales representative of US-based “Arrow Electronics” for Serbia and Montenegro, sales engineer for company “Vita Elko” and regional sales manager in the Japanese company “Omron Electronics” for South East Europe. Predrag graduated electrical engineering at the Department of Physical Electronics at Faculty of Electrical Engineering. The structure, resistance and flexibility are the most important characteristics of his work. Some of his titles are: NLP Master Trainer (IN NLP), NLP Fellow Member Trainer (IANLP), Master Coach Trainer (ICI), Professional Certified Coach (PCC) – ICF (International Coach Federation) (since 2010), ICF Mentor Coach, PCM Certified Trainer, Persona Global Master Consultant.