Barbara Parcel needed help fast, but her nursing home refused to call 911.

Staff at Wildwood Healthcare called its private ambulance company instead. Care Ambulance had no units, and that caused critical delays.

13 Investigates obtained internal documents from CARE, revealing a policy of not turning over calls to 911.

The company has put out memos to stop the practice, but 13 Investigates discovered Indiana has no rules on emergency response times.

The lack of guidelines is prompting lawmakers to conduct a top-down review of the system, requiring ambulance companies, nursing homes, hospital associations and the State's EMS directors to document their procedures.

State Sen. Patricia Miller will lead the in-depth study. From the Senate chambers on Thursday she talked about the desired result.

"To ensure that everyone gets the appropriate ambulance service and the appropriate care when the ambulance service arrives," she said.

Mopeds

A widow's words are perhaps the most convincing argument about a loophole in Indiana law allowing suspended drivers, some with a lifetime ban, to get back on Indiana roads on 50cc mopeds.

They have no license and no insurance and too often are under the influence.

Sandra Jackson's husband was thrown to his death mere months after Indiana lawmakers discussed tougher standards, raised by 13 Investigates.

"He drove up there on a scooter. He had no helmet. He was very much impaired," she said, before describing how police found him near a pole in Fulton County.

Rep. Milo Smith, a Republican from Columbus, says Indiana is a House vote away from closing some of the gaps, starting with plates and registration at the BMV.

But the real issue is whether to require insurance. Moped drivers with lifetime suspensions must convince insurance carriers they're worth the risk.

"So if they lose their license to operate a car or truck, why should we allow them to ride a small motorcycle and not make it to be insured as well?" Smith told 13 Investigates, explaining why he will support a Senate amendment to keep the insurance requirement in the bill.