Comments: In January 2017
I posted a negative review regarding Designer Lifestyles LLC regarding a bathroom remodel and the subsequent scheduling/pricing
issues. After posting the review, Jon (Business Owner) made several attempts to contact me via phone with negative results.
When Jon could not make phone contact with me, he came to my residence in person to seek a resolution to my complaint. Jon
agreed with my complaints and took ownership of the issue. He made a genuine apology and offered his services in hopes of
resolving the complaint. At that point I had completed the majority of the bathroom remodel myself. Jon asked permission for
his company to check my work and complete the remaining tasks. I agreed and Jon sent three of his employees to my residence
a few days later. The employees arrived on time, dressed in a professional manner and were very polite. They made light work
of the remaining tasks, thoroughly cleaned their work area when finished and even offered advice for future DIY projects.
After the employees left, Jon came back to my residence to check their work and see if I was satisfied. Jon explained the
issues I initially encountered with his company were inexcusable but occurred due to a chaotic move from their old office
to a new one. Despite the issues, I was impressed with his determination to satisfy his customer and maintain a reputable
business. I would absolutely recommend this company to others looking for a reputable company which has good moral values
and an owner who believes in personal responsibility and customer satisfaction. I will utilize their services again.

Description of Work: We had NuCore Luxury Vinyl flooring installed in 4 rooms.

Comments: The contract was handled very professionally
and the crew was on time and completed the work as scheduled (2 days). We had some issues with transitional pieces not working
properly and we were promised a resolution would be made. One of the workmen came back on the second day after the install
had been completed and fixed all the transition work. We also reported a piece of tile in our bathroom had been broken and
that was taken repaired today. So very happy with management and crew in making our home look beautiful.