Won;t print a Word document

HAVING PROBLEM after recent Windows 10 update. The printer is ON THE WiFi NETWORK. It shows up on my Dell PC, Windows 10 OS. Set as DEFAULT PRINTER. I select print in any program and I can look at the print status queue and see it spooling. Then it disappears as if it's printed. But the printer never prints anything. So, WHERE IS THE PRINTED document going? I've done all of the disconnects, power off, router off, reboot, uninstall, reinstall, check software upgrades, run HP diagnostics even after the cows came home . . . . .

The frustrating issue is that my wife's Dell laptop, which is in the office above mine in our house, is configured EXACTLY THE SAME WAY and she can print everything she wants and everything I send her on the printer which is 12 inches from my elbow . . . .

Won;t print a Word document

‎06-26-201809:00 AM

Nope. My IT guy was here, went through everything, tried your fix, still won't print from my printer. When the driver's reloaded and the printer is found, it shows up as a FX-printer. Reloaded from the disk -- shows as printer w/scan disabled, but still won't print from my computer. My wife ran three test files from her printer upstairs -- started immediately and printed each time.

We connected the printer using a cable. No luck.

The IT tech and I decided the printer is proof that black holes do exist -- and one is in this printer. So, time to dip into the budget and find a comparable replacement, hopefully on sale . . . and uses the same cartridges I have in my inventory . . .

This one will be subject to the Office Space solution with the axe in the garage . . . . .

Won;t print a Word document

That said, the analogy of black holes existence was quite hilarious, loved the quip!

However, I must clarify that the printer isn't the issue here, considering it works absolutely fine when printed from your wife's computer!

If it wasn't the UAC security settings as I had suggested earlier, it's probably an issue with the driver and here's what you may want to do, instead of the office space solution:

I recommend you delete the driver at the root level and retry, follow the steps below:

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose `Delete' or `Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between "printui.exe" and "/s")

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

Then, use this link to access the HP website, find the drivers compatible with your windows and install it: Click here

If a full feature driver from HP is not available for your printer, you must install the built-in print driver. A full feature driver for one or more Windows versions is not available for your printer, either from the CD that shipped with your printer or from the HP website.

NOTE:

Where is the download button? The HP print driver is built into the Windows operating system or is installed through the Windows Update feature on your computer. You do not need to download anything from a website in order to print, scan, or fax.

Won;t print a Word document

I suggest you try the below steps to get one step close to the taste of victory.. 😉

Step 1: Delete job files and restart

Whenever a print job is sent to the printer a file is created in Windows. Sometimes these files become corrupt and cause problems. To properly reset your printing environment, delete these print job files manually and restart both the computer and the printer.

Won;t print a Word document

RIDDLE-DECIPHER -- I feel like a midway game. . . you're spending all your time and money on me with no return . . . not even a goldfish . . . . So, here are two.

I had gone through this process before -- found it on the FORUM -- up through "If the print job becomes stuck again."

It did, so I went through the

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE AND FOLLOW STEP 2 ONWARD.

(By the end of this article all the issues should be resolved)

NOPE. Did get the INTERNAL TEST PAGE TO PRINT.

Alternatively, The best way to resolve the issue is by using the HP Guided Troubleshooter:

CLICK HERE FOR STEPS AND DISABLE FIREWALL TEMPORARILY TO CHECK IF IT WORKS.

(simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).

This took me to the same fix URL as the previous step.

Ran the HP PRINT AND SCAN DOCTOR 5.1 Again. The end result.

So, I'm batting .000 for the past 7 days at bat . . . . I went out and honed the axe this afternoon . . . . And put an HP8710 in my HP shopping cart. Now if I can just sell enough lemonade on my little stand on the corner to pay for it . . . . .

Won;t print a Word document

‎07-16-201809:49 AM

I'm currently dealing with the same issue listed in this thread and have followed all the listed steps with no success.

I created several documents with mail merge and printed more than 400 copies in May and June on my HP Color Laser Jet Pro MFP M477fnw. I opened the documents to print another round this weekend and they spool, then disappear. In Devices and Printers, they never show up.

Won;t print a Word document

‎07-16-201807:54 PM

Appreciaed reading through all of your various potential solutions for the, out-of-the-blue, "Word won't print," nightmare! I've been experiencing the same issue for the past three days and unsuccessfully attempted all of the suggestions you outline, as well as those offered on HP Support and Windows Virtual Assistant printer support, including uninstalling and reinstalling, confirming drivers, firmware, security services, unplug/wait/plug/restart for my HP Color LaserJet Pro M452dn. All to no avail, I decided set a system restart point prior to the 7/1/18 and 7/11/18 "critical" Windows 10 updates. Am back in business! It's been a frustrating experience, to be sure, and, I'm not certain if I've lost anything by reverting back to a previous version, but I am, knock on wood, printing docs from MS Word (2007). I decided, 72 hours in, that the July updates must be the culprits, given the recent initial hit 'n miss ability to print from Word, and then unable to print from Word at all, though able to print e-mail and other non-MS Office documents/files. While this may not be the "correct" solution, technically, Word docs are printing, and I need to return to producing an variety of printed materials. Hope this is somewhat helpful.