Privacy Policy

Data protection at a glance

The following information provides a simple overview of what happens with your personal data when you visit our website. Personal data are all the data that enables your individual identification. You will find detailed information on the topic of data protection in the Data Protection Declaration provided below.

Who is responsible for collecting data on this website?

The body responsible for processing data on this website can be found in the Imprint. This is your first contact if you have questions about data protection legislation.

How do we collect your data?

Firstly, your data are collected when you provide it yourself. This could be data that you enter in a contact form or when ordering a newsletter.

Other data are automatically collected by our IT systems when you visit the website. This is principally technical data (e.g. the internet browser, operating system, or time when the website was called up). These data are collected automatically as soon as you access our website.

Analysis of your data

Your surfing behaviour can be statistically evaluated when you visit our website. This is principally carried out with cookies and with analysis tools. The analysis of your surfing behaviour takes place anonymously and cannot be traced back to you. You can veto this analysis or prevent it by not using certain tools. Detailed information on this can be found in our Data Protection Declaration under the heading ‘Third-party modules and analytical tools’.

What is your data used for?

Some of the data are collected to ensure correct provision of the website.

Your user behaviour on the internet can be statistically analysed using other data (e.g. via so-called cookies). This type of analysis takes place anonymously and cannot be traced back to you personally. You can veto this analysis. Detailed information on this can be found in our Data Protection Declaration under the heading ‘Third-party modules and analytical tools’.

What rights do you have regarding your data?

You have the right to obtain information free-of-charge at any time about the origin, recipient and purpose of your stored personal data. You also have a right to demand the correction, blocking or deletion of these data. You can contact us in this regard (or if you have any questions on the topic of personal data) at any time at the address provided in the Imprint. You also have a right to complain to the responsible supervisory body.

Data Protection Declaration

I. General and obligatory information

The operator of this website takes the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with data protection legislation and this Data Protection Declaration.

Various personal data are collected when you use this website. Personal data are data with which you can personally be identified. This Data Protection Declaration explains which data we collect and what we use them for. It also explains how and why this takes place.

Please note that the transmission of data on the internet (e.g. during communication via e-mail) may have security gaps. It is impossible to provide complete protection of data against access by third parties.

Responsible body

The responsible body for the processing of data on this website is quoted in the Imprint. The responsible body is the natural or legal person who, alone or with others, decides upon the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

Revoking your consent to data processing

Many data processing activities are only possible with your consent. We expressly obtain your consent before starting to process your data. You can withdraw this consent again at any time. Sending us an informal message via e-mail is sufficient for this purpose. The legality of the data processing already carried out before revocation of your consent remains unaffected by this revocation.

Legally required Data Protection Officer

The law obliges us to appoint a Data Protection Officer, and we have done so. You can contact our Data Protection Coordinator, Ms Ramona Weidle, and our Data Protection Officer, Mr Wolfgang Sanzenbacher, at datenschutz@deha.de or by phone at +49 (0)7156 9457-0.

Your right to complain to responsible supervisory authorities

We hereby inform the website visitor that he or she has a right to make a complaint to the responsible supervisory authorities in the case of infringements of data protection legislation. The responsible supervisory authority for questions regarding data protection legislation is the state Data Protection Commissioner (Landesdatenschutzbeauftragte) of the state in which the company’s headquarters are located. A list of the data protection officers and their contact data can be obtained by following this link:https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

Your right to data portability

You have the right to demand that the data we have automatically processed on the basis of your consent, or in fulfilment of a contract, is provided to yourself or another competent body in a common machine-readable format. If you demand the direct transfer of the data to another competent body this will only take place to the extent that it is technically possible.

Information, blocking, deletion

Currently valid legislation entitles you to receive, free-of-charge, information on your stored personal data, their origin, recipients, the purpose of the data processing, as well as a right to correct the data, block them or delete them. In this regard, and if you have further questions on the topic of personal data, you can contact us at any time at the address provided in the Imprint.

Rejection of advertising mails

The use of contact data (e.g. published within the scope of legislative Imprint obligations) to send advertising and informative material that has not been expressly requested is herewith forbidden. The operator of the website expressly retains the right to take legal steps in the case of the unsolicited sending of advertising information, e.g. spam e-mails.

Changes to this Data Protection Declaration

We retain the right to change these data protection provisions at any time in compliance with statutory regulations.

II. Data collection at our website

Cookies

Some internet websites use so-called cookies. Cookies do not damage your computer and contain no viruses. Cookies serve to make our online presence more user-friendly, more effective and more secure. Cookies are small text files that are laid down in your computer and stored by your browser.

You can configure your browser so that you are informed about the insertion of cookies and so that cookies are only permitted in individual cases; so that cookies are rejected in particular cases or generally; or so that cookies are automatically deleted on closing the browser. The functionality of this website may be limited if cookies are deactivated.

Most of the cookies we use are so-called ‘session cookies’. They are automatically deleted at the end of your visit. Other cookies remain stored on your end-device until you delete them. These cookies enable us to recognise your browser on your next visit.

Cookies that are necessary for carrying out electronic communication, or for providing functions that you want (e.g. the shopping cart functionality), are stored on the basis of Art. 6 Para. 1 (f) GDPR. The website operator has a justified interest in the storage of cookies to provide its services optimally and without technical faults. If other cookies (e.g. cookies for analysing your surfing behaviour) are stored, they are handled separately in this Data Protection Declaration.

Server log files

The provider of the website automatically collects and stores information in so-called ‘server log files’ that your browser automatically transmits to us. These are:

the browser type and browser version,

the operating system used,

the referrer URL,

the host name of the accessing computer,

the time of the server query, and

the IP address.

These data are not combined with other data sources. We reserve the right to subsequently examine these data if we have concrete evidence of unlawful use. The collection of these data takes place on the basis of Art. 6 Para. 1 (f) GDPR. The website operator has a justified interest in the technically perfect and optimum appearance of its website – the server log files must be collected for this reason.

III. Third-party modules and analytical tools

Google Analytics

This website uses the functions of the web analysis service Google Analytics. These are provided by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

Google Analytics uses so-called cookies. These are text files that are stored on your computer and allow an analysis of your use of the website. The information on your use of this website generated by the cookie is generally transferred to a server belonging to Google in the USA and stored there.

You can prevent the storage of cookies by making an appropriate setting in your browser software, but if you do so it is possible that you may not be able to fully exploit all the functions of this website. You can also prevent transfer of the data generated by the cookie relating to your use of the website (including your IP address) to Google and Google’s processing of these data by downloading and installing the browser plugin at the following link:https://tools.google.com/dlpage/gaoptout?hl=en

Opposition to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie is set. This prevents the collection of your data during future visits to this website:
Disable Google Analytics

Demographic features of Google Analytics

This website uses the ‘demographic features’ function of Google Analytics. As a result, reports containing statements on the age, gender, and interests of the website visitor can be created. These data stem from interest-related advertising from Google, as well as from the visitor data of third-party providers. These data cannot be allocated to any particular person. You can deactivate this function at any time via the display settings in your Google account, or generally prevent the collection of your data by Google Analytics as explained in the ‘Opposition to data collection’ section.

Contract data processing

We have a contract with Google for contract data processing, and we implement all the strict rules of the German data protection authorities when using Google Analytics.

IP anonymisation

We use the ‘Activate IP anonymisation’ function on this website. As a result, your IP address is abbreviated before transmission within member states of the European Union or within other nations that are signatories to the agreement in the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. Commissioned by the operator of this website, Google uses this information to evaluate your use of the website and to prepare reports about website activities in order to provide further services to the website operator regarding website and internet use. Google does not combine the IP address transferred from your browser within the framework of Google Analytics with other data. Any user-identifiers (e.g. Cookie-ID) stored by Google Analytics will automatically be deleted from Googles´ servers after 14 months.

The legal basis

The storage of Google Analytics cookies takes place on the basis of Art. 6 Para. 1 (f) GDPR. The website operator has a justified interest in the analysis of user behaviour in order to optimise both its website provision and its advertising.

Google Maps

This website uses the map service Google Maps via an API. This is supplied by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. It is necessary to store your IP address in order to use the functions of Google Maps. This information is generally transferred to, and stored on, a Google server in the USA. The provider of this website has no influence on this data transmission.

The use of Google Maps takes place in the interest of an appropriate presentation of our online provision, and to simplify your finding of locations we refer to on the website. This represents a justified interest within the meaning of Art. 6 Para. 1 (f) GDPR.

This website uses so-called ‘web fonts’ provided by Monotype GmbH (fonts.com or fast.fonts.net) to ensure a uniform appearance. When the website is accessed, your browser loads the necessary web fonts to your browser’s cache so that text and fonts are displayed correctly. For this purpose, the browser you use must make a connection to the servers of fonts.com. As a result, fonts.com is informed that our website has been accessed via your IP address. The use of web fonts from fonts.com takes place in the interests of a uniform and attractive appearance of our online presence. This represents a legitimate interest according to Art. 6 Para 1(f) GDPR.

Your computer will use a standard font if your browser does not support web fonts.

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