Lost a big customer today. Actually I should say another big one to SYSCO. Just found out. It’s a sinking ship. No vendor support, no customer service, can’t get ahold of anyone for anything. No one is left in Corona. I can’t say I’m surprised. This thing is hanging by a thread. I think they buy like $16,000+ a week? Big, especially out here. Tell me why these guys were pushed out again? Good thing is the people (USF Corona People)they have on it, are only temporary. As in not in sales or even DSMs. They (USF Corona people)are only there because there’s no one else at the moment. And the former salesman, is all salary. So it doesn’t hurt the little ones anyway. Michael gets paid no matter what. The rest are salary and no impact. __________________The all seeing eye

IKnow, sorry to hear you lost another customer. Why did they leave? Pricing? Deliveries? Scoop? VAS?Or general corporate idiocy?

It's sad to see the rapid decline of USF So Cal. I spoke to one of my former colleagues yesterday. The first paychecks on the new system come out next week. That should convince some people to start looking if they haven't already.

__________________The problem with your gene pool, is that there is no lifeguard.

Originally Posted by FSVETIKnow, sorry to hear you lost another customer. Why did they leave? Pricing? Deliveries? Scoop? VAS?Or general corporate idiocy?

It's sad to see the rapid decline of USF So Cal. I spoke to one of my former colleagues yesterday. The first paychecks on the new system come out next week. That should convince some people to start looking if they haven't already.

It’s a multi unit account and they probably want to continue growing and Corona just cannot support them in that. Would have been brought in house in 2019 anyway. It’s definitely not pricing. Been dropping pricing in the toilet with everyone and cutting checks like crazy. Wait until we take all their rebates away next year though. They will see taking that money was a huge mistake. __________________The all seeing eye

It’s a multi unit account and they probably want to continue growing and Corona just cannot support them in that. Would have been brought in house in 2019 anyway. It’s definit not pricing. Been dropping pricing in the toilet with everyone and cutting checks like crazy. Wait until we take all their rebates away next year though. They will see taking that money was a huge mistake.

Originally Posted by RetiredfoodproJust an observation, if Corona is operated so poorly, why is USF Las Vegas so successful?

I don’t know too much about what goes on in Vegas. I do know that Southern California as a whole, is a total mess right now. San Diego and Corona don’t have enough DSMs or TMs to even cover their footprints correctly. People just keep leaving and they can’t hire fast enough to fill the spots. I really don’t know how long this can continue? Corona will not hit its numbers for the first time since its inception this year. San Diego as far as I know has been down also. I think everyone is going to be working out of La Mirada soon. I mean hell, they had to move a DSM down here from central coast, to cover part of Coronas footprint and central coast was all of La Mirada’s growth since he’s been up there. Those customers also only liked him, which will create a problem and you can bet that Sysco Ventura will take full advantage of that. And you should hear some of the things they are offering lost customers too. The customers know they will pay for it later, so most won’t take it. They are also running around cutting checks, saying they can since they lost a group of people and so they aren’t paying their salary anymore. That’s also disingenuous, because as far as Corona is concerned, only 2 people that left even had a salary. The others we commission only sales people, who pay themselves. It’s getting ridiculous. And that’s putting it mildly. __________________The all seeing eye

Originally Posted by RetiredfoodproJust an observation, if Corona is operated so poorly, why is USF Las Vegas so successful?

Most of the business in Las Vegas is casinos and multi-unit business. There has been a lot of independent growth in the region, but it is the casinos that maintain the division. I would imagine most of the casinos, like Disneyland, gets deliveries every day, probably one or two double trailers. That's a huge number of cases, but not a lot of GP% or GP$. I'm not sure what the EB/MB mix is. Lamb-Weston, Simplot, Heinz, Unilever, Nestle's, Stouffer's, etc probably have huge rebate deals going with the casinos. Also, the majority of the chemical business is through Ecolab. __________________The problem with your gene pool, is that there is no lifeguard.

Pietro and the brain trust in Rosemont think that customers are so in love with all the wonderful things US Foods has to offer that they won't miss the TM that was with them since their first unit. As I and others have stated before, this a relationship business. The individual units may order online or with a customer service rep, but they still get visits from there TMs. AEs don't have the time to visit all the indivdual units of the chains they deal with.

There will be a lot of changes in 2019.Most of them wont be good for TMs on the street.

Quote:

Originally Posted by Meatand3Yes sorry to hear about account loss! US Foods philosophy of taking large multi units in the house will be a huge mistake! I am not doubting this though!

__________________The problem with your gene pool, is that there is no lifeguard.

Ok. So now we apparently can beat the egg people and Sysco on eggs? But only for certain customers and only temporarily? I asked if I could have a shot at such pricing and was told no. Why? It’s only temporary they say. Which is odd to say the least. SRC has always been way above the egg people and Sysco pricing and now, certain people are getting cheaper than that, but not the rest of us? So can someone explain what’s going on? Either this company is losing their a** And will go back in 6 months and triple the price(Like they told the Storm their hot dogs were too cheap and they were raising prices) OR they have been holding us back and shafting our customers on egg prices all along. In which case, they owe our customers an apology and a fat check for those who have been getting I guess raped on eggs for no reason? We can’t even sell eggs on the street most of the time. We can’t compete. That’s not the only item either. I found out about at least 3 more we have never even been able to touch until customers started leaving. Our pads, are exorbitant apparently? Or is it just utter desperation? This is unlike anything I have ever seen. Ever. __________________The all seeing eye

I get that. I make good money I think. Im not going to out myself, but I make well over the average...enough that becoming a DSM would kill me. Anyway, the games are getting old. I cut my teeth doing this right and the games are making me really rethink the kind of people I work for. That’s just sad. I will say it again though, our customers are smart. They know nothing is free. I always treat my customers with respect and it’s gotten to a point where the company, is treating them like they are stupid. Here’s a check now, we will F you later. Like they don’t get that. Come on! I don’t play. I write a decent margin, service my people and make a decent paycheck. That’s it. Again, I just love how they are willing to give certain people a chance to sell things we can’t compete with all of a sudden. Shell games aren’t needed if you are worth it. It’s being proven that we are down and out. Such a shame. Corona was it’s own little powerhouse for a long time. Run a different way than any other OpCos. It made money and so did the employees. Had the best commission structure in the nation. Always hit AOP. Always hit it’s goals. Now, it’s withering away. The people who built it, are gone. It’s pretty sad that a decade of excellence has been completely wasted. __________________The all seeing eye

Also, I have a big problem with going around telling customers that buy $20,000 a week that their sales person who made $200-300 off of them (Off $20,000) was ripping them off. The company is the one with the pads. The customers should ask to see that. Not a sales persons commission, that they only make a percentage of gross profit. Or even 1% of sale, depending. It’s SICK. Maybe they made $10 off a $20 case of one thing, but they only made 25 cents off something else that was $50. So twisted. They are cherry picking and not showing the whole reality. I’m not about that. I’m seriously rethinking about taking my ball and going home. Dirty.__________________The all seeing eye

That confrence call was brutal. Nick Abbley is a force. So are his team. Utter devestation. At least they were big enough to finally admit that Corona is wrecked. Wondering if Sheree is rethinking the b squad she chose? And the man bun. You aren’t in LA anymore little girl. This is real.__________________The all seeing eye

I take it that Nick Abbley is at Sysco Riverside tearing Corona a new one. How many TMs are left? Is "man bun" a certain TM who used to work in West LA? Is anybody making money on the new system?

I am so glad I pulled the plug at the right time.

Quote:

Originally Posted by IKnowStuffThat confrence call was brutal. Nick Abbley is a force. So are his team. Utter devestation. At least they were big enough to finally admit that Corona is wrecked. Wondering if Sheree is rethinking the b squad she chose? And the man bun. You aren’t in LA anymore little girl. This is real.

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