A Guide to
BankMobile Vibe
Services and Fees

It's important to understand how your account works. This guide lists the fees and key terms associated with your account. Some fees may vary by school program and account type.
Please log in to see the fees associated with your specific account and learn about ways to manage your money responsibly.

BankMobile Fee Schedule

Effective July 3, 2017

Overview of Fees

We offer BankMobile Vibe, an FDIC-insured checking account. Although you're not required to open it, it's one of the options to receive your refunds electronically. If you choose this account, you can continue to use this account as your primary account after graduation.

Monthly Fee

Per purchase

ATM withdrawl

Cash reload

Overdraft

$0No monthly fee for students*

$0

$0in-network$3.00out-of-network

$4.95or less

$0

ATM balance inquiry (in-network or out-of-network)

$0

Customer service (automated or live agent)

$0

Inactivity

$0

BankMobile Vibe has 2 other types of fees:

Outgoing Wire Fee

$25.00

Card Replacement Fee

10.0

* $0 for enrolled students, as identified by your school or with a deposit of $300 or more per statement cycle. Otherwise, $5.95

You can access all of your funds for free with online bill pay, personal or official checks and using over 55,000 Allpoint ATMs.

Please see fee schedule below for more details.

Account Usage

Use Allpoint® Network and Customers Bank ATMs to avoid ATM fees.

Fee Name

Fee

Explanation

Minimum deposit to open account

$0

There is no minimum opening deposit for this account.

Monthly Service Fee

$0 for enrolled students, as identified by your school or
with a deposit of $300 or more per statement
cycle

Otherwise, $5.951

BankMobile partners with your school to distribute your financial aid refunds.
Through this partnership, your school provides BankMobile with your student
enrollment status on a monthly basis. This information is used by BankMobile to
determine your eligibility for a waiver of the monthly service fee. If your
school indicates to us that you are currently enrolled with them, you will be
considered to be an “Enrolled student”. In any statement cycle where you are
considered
to be an enrolled student, you will not be charged a monthly service
fee.

Non-enrolled students, as identified by your school, will be charged a monthly
service fee. Similarly, if your school is no longer partnered with BankMobile
or if you enroll with another school which is not partnered with BankMobile,
you will be charged a monthly service fee. However, you may still avoid this fee by having a deposit of $300 or more in a
given statement cycle. Qualifying deposits include direct deposit, check deposits and cash deposits such as those made via Green Dot® Reload @ the Register™.

BankMobile does not provide overdraft protection services.

Fee Name

Fee

Explanation

BankMobile will not authorize ATM withdrawals or one-time or recurring debit card transactions when there is not enough money in your account.

Unavailable funds fee for returned or paid item

$0 per item

No unavailable funds fees will be charged for any transaction.

BankMobile will not authorize ATM withdrawals or one-time or recurring debit card transactions when there is not enough money in your account.

Other Fees

Fee Name

Fee

Explanation

Card replacement fee

10.0

The fee will be charged for each replacement card order.

Outgoing wire transfer (domestic) fee

$25

The fee will be charged for each transfer requested by you that is debited from your account and delivered to another U.S.-based bank account via wire.

Green Dot® Reload @ the Register™ fee

$4.95 or less

Ask the cashier to add cash directly to your card at participating retailers. A fee of $4.95 or less is charged by Green Dot per deposit. This fee is paid at the register. You can add any amount from $20 to $500 per day as long as card limits are not exceeded.

Additional Information

Processing Policies

Posting order (the order in which deposits and withdrawals are processed)

Summary

Typically, we post credits first and will pay all other items by type in the date and time order of the transaction received unless a) it is a check or a converted check that contains a serial number or b) a date and time stamp is not present. Items with serial numbers will be paid in serial number order and items without date and time stamps will be paid in the order they are received.

Funds Availability Schedule

When funds deposited into your account are available. For more information please refer to the Funds Availability Policy contained in the Account Terms and Conditions. Paper checks mailed with a deposit slip to BankMobile (P.O. Box 9830, New Haven, CT 06536) will be made available the next business day after the check is received.
For checks deposited via EasyDeposit℠ Mobile refer to the Funds Availability Policy.

Dispute Resolution

Summary of agreement

1 The monthly service fee will only reduce an account to a zero balance, which may result in customers being charged less than $5.95 per statement cycle. The monthly service fee may be applied to the customer's account within 5 business days after the close of their monthly statement cycle.

Accounts held at Customers Bank, Member FDIC and Equal Housing Lender
BankMobile Privacy Statement
The BankMobile Vibe Debit MasterCard® is issued by Customers Bank pursuant
to license from MasterCard International Incorporated. The card is administered by BankMobile a Division of Customers Bank.