not one for spamming the forums with stuff but I did promise to mention when my email arrived. It came in early this morning but I’ve only just seen it. I’ve replied with the thumbs up although the address that I was forced to accept isn’t the best one. I’m going to contact support to correct them.

Proofgrade materials arrived today. Paid £42.44 even thought they were a feebie. However they have a value so… meh (although still seems a little high). Positives, they arrived very quickly and in excellent condition. Negatives, had no delivery notice from UPS or Glowforge on their arrival day. That does not bode well for the actual delivery. Luckily we have a nice relationship with our local UPS people (they deliver goods to us all the time) and so I expect they will time a big deliver to our opening hours which the know.

Further digging done and I now know the following. Import VAT is due on the landed value. This means that you get charged on the shipping cost as well. Ouch. The good news (for some) is that if you are a VAT registered business you can claim all of the import VAT back.

No word from Glowforge however UPS has contacted me for my import details. I have provided them and it appears the machine may be with us as early as Monday. Annoyingly, the owner of our property hasn’t actually built the vent that we need (only had 18 months to do it) so even when it arrives I can’t test it.

Meh… our UPS guy came yesterday when no one was around. Left a message saying he was coming today… now guess who is waiting all day long Well at least he’s only bringing the Proofgrade. No news on the GF yet
And VAT for the proofgrade in germany is 46 €