Living Well is an independent social enterprise that focuses on the development and delivery of innovative health and wellbeing services for everyone living with HIV. We have a solid reputation for high quality services that reflect person centred values and achieving a more collaborative relationship where the clients are active partners in their own health and wellbeing. Examples of the services we provide include: Counselling, Psychotherapy, Life Coaching, Hypnotherapy, Drama therapy and Complementary Therapies.

JOB PURPOSE - This is an exciting and dynamic position in which you will be expected to coordinate and develop Living Well’s range of wellbeing and support services for clients living with or affected by HIV. You will be responsible for the development and implementation of strategies that promote awareness of Living Well and manage the uptake and referral of new and existing clients.

Main Duties and Responsibilities

Manage the coordination of clients contact with Living Well from initial engagement to the promotion of new services and groups.

Plan strategies to promote and market services across funded boroughs

Liaise with key stakeholders, such as healthcare professionals and other providers.

Attend relevant meetings across the funded boroughs.

Register new clients on our Salesforce database.

Liaise with practitioners and manage the referral flow through the database.

Update Calendars for room bookings including private clients

Check invoices from practitioners

Ensure client’s records are updated on the database as needed.

Attend relevant meeting and present services when necessary.

Assist the Director and Data Manager with budgets.

Prioritise own workload in order to meet deadlines, ensuring that the Director is kept up to date of any changes.

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