You may not have noticed, but Microsoft doesn't profit from making users happy. They profit by making users buy more Microsoft software. Did anyone really expect Microsoft to design this in a way that gave them a disadvantage?

We have a similar situation in the US Senate, where abuse of procedural rules effectively requires at least 60% approval for any legislation. The end result is not cooperation and compromise, but individual senators essentially holding vital legislation hostage to get stuff for their pet projects. Maybe it's because we only have two major parties and winner-take-all elections, maybe it's because we allow bills about many subjects, but it's a dysfunctional system.

Actually it's "When I was a boy of 14, my father was so ignorant I could hardly stand to have the old man around. But when I got to be 21, I was astonished at how much the old man had learned in seven years." -- Mark Twain

Actually you gain the privilege of becoming an administrator for the rest of your career. The only professors I knew who spent a decent amount of time doing real research were retired. The rest spent their time teaching, chasing grant money, and attending meetings. You really have to be a little crazy to go for an academic career these days.