The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

Exam Topics

The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

Identify the customer needs and environment for a Cisco Unified MeetingPlace solution

Identify the appropriate business decision makers for a MeetingPlace solution

Identify the appropriate questions to ask for a MeetingPlace solution

Identify the common needs and business initiatives in a MeetingPlace solution

Identify a well-qualified MeetingPlace customer

Position MeetingPlace as a customer solution

Identify the key MeetingPlace strengths in a competitive environment

Identify the key MeetingPlace weaknesses in a competitive environment

Identify the key MeetingPlace opportunities in a competitive environement

Identify the key MeetingPlace threats in a competitive environment

Respond to common MeetingPlace customer objections

Position the potential MeetingPlace solution

Communicate the Cisco Unified MeetingPlace value proposition

Associate MeetingPlace solutions to particular business drivers

List the MeetingPlace features

List the MeetingPlace benefits

Describe the MeetingPlace packaging and pricing options

Determine the MeetingPlace ROI

Selling MeetingPlace Solutions (SMPS) is the recommended training for this course.