The Effective Supervisor

This dynamic, one-day program introduces managers and supervisors to the: nuts and bolts of complying with equal employment opportunity laws in a “plain English” format. Our presentation focuses on the practical, “how to” aspects of dealing with employee issues that often arise in the workplace under the ADA, the FMLA, and pregnancy and workers’ compensation laws. We also discuss many other problems that are familiar to managers and supervisors: discipline and documentation; performance appraisals; the management of “problem employees” (as well as employee problems!); and promotion, demotion, and discharge. Our day ends with a review of the ten key steps to becoming an effective supervisor. Our presentation uses “real world” examples which are brought to life through attendee role play and training films. Each attendee receives a comprehensive, easy-to-use workbook which will serve as a valuable reference resource long after the seminar is over.

Some of the topics covered by this seminar include:

What are the equal employment opportunities laws, and whom do they protect?

What does the EEOC do, and how does it investigate charges of discrimination?

What is a “disability”?

What is a “reasonable accommodation”?

What does “qualified” mean within the context of the ADA?

To what extent are pregnant employees entitled to special consideration under the law?