How to Register and Order Products

Need help ordering on thermofisher.com? Let us help you find the products you need.

Simply click the button below. Or hover over the "Sign In" link at the top right of any page on thermofisher.com, and click the "Register" button. Complete all required information and submit. You’ll receive a registration confirmation within 24-48 hours.

Once confirmed, you’ve created a basic account that allows you to find technical documentation, transfer or save a cart, access Thermo Fisher Cloud, and save products to your favorites lists. To order products you’ll need to upgrade to an ordering account. See instructions below.

After you register you will have access to:

Shared lists

How to create a shared list on thermofisher.com

Shared lists are a tool to solve for the manual task of copying catalog numbers, URLs, and product names into emails, hand written order forms and various other list-making tools that get circulated around your lab and eventually sent to a purchaser for ordering.

Access shared lists To access your lists, sign in to thermofisher.com, hover over “Account” at the top right of the screen, and click on the “Shared Lists” link.

Create a list To create a new list, click the blue “Create new list" button, name the list, and click "Continue." You may rename or delete the list at any time by clicking on the settings icon to the right of any list.

Add products & ideas To add a product to your list, visit its product page, add a quantity, then click the "Save to List” button. If you have multiple lists, select the correct list from the “Save to list” dropdown, or you can create a new list on the spot. To add an idea, click on the shared list, and in the open field add the general product idea and click the red “Add idea” button.

Collaborate To invite collaborators to your list, use the “Invite collaborators” link on the list page. The settings section allows you to view collaborator status as well as to delete collaborators.

Track and manage your orders

Track your order

To check the status and progress of your order, sign in to thermofisher.com, then hover above “Account” at the top of the screen and select “Orders”. In addition to your open orders, you can view any online or offline order placed in the last year and can filter results by purchase order number, order number, ship-to account number, or date range.

To check your order history, sign in to thermofisher.com, then hover above “Account” at the top right of the screen and select “Orders”. In addition to your open orders, you can view any online or offline order placed in the last year and can filter results by purchase order number, order number, ship-to account number, or date range.

2. Sign in to thermofisher.com, then click “Account” at the top right of the screen. Navigate to “Profile”, then click “Add new address” next to the shipping and billing addresses. Fill out and submit each new address request form.

What is a recurring order?

Recurring orders help take the worry out of reordering your favorite products on time. You can add products you want to automatically reorder, tell us when you want them delivered, and we'll set up the orders for you.

How do I create a recurring order?

Sign into your account and click Account.

Click Recurring orders under the Orders section.

On the Recurring Orders tab, click Create recurring order.

Select how often you'd like to automatically receive this order.

Enter your shipping, billing, and payment information.

Add items. Click Schedule to request the new recurring order.

Once you request a recurring order, one of our customer care representatives will review the order, contact you with any questions, and process it within 1 to 2 business days. You will then receive an email from customer care with the details of your future orders, including order number. Once your order is processed, you will receive an order confirmation email just like a regular web order.

What products can I add to a recurring order?

We allow most catalog products to be set up as recurring orders. At this time, however, we do not allow non-inventoried genomics and clinical diagnostics products to be added to recurring orders. Please contact customer care if you have further questions.

Can I request a specific lot of an item in my recurring order?

If you need a lot-specific item, please contact Customer Care to reserve a lot on your behalf. You can then request a recurring order using the Reserve Number provided to you by customer care.

What does "Start ordering date" mean?

When you set up a recurring order, we ask you how often you want to receive the recurring order. The start date is the date that you want to receive the order (excluding weekends). Once you set up a recurring order, we will process it in 1 to 2 business days.

How do I add products to an existing recurring order?

Sign into your account and click Account.

Click Recurring orders under the Orders section.

On the Recurring Orders tab, click on the recurring order that you would like to edit.

Go to the Order Details section of the page and enter the catalog number, quantity, and reserve number (if necessary), and click Add item.

Once you've added the products to the order, click Save updates.

How do I make changes to an order?

Sign into your account and click Account.

Click Recurring orders under the Orders section.

On the Recurring Orders tab, click on the recurring order that you would like to edit. If you want to remove an item from the order, click the checkbox next to the item name and click the Remove button.

Update the information that you want to change.

Click Save updates.

Our customer care team receives these updates and processes them. Changes cannot be made within 2 business days before the order is scheduled to ship. If you make any changes when an item is ready to be shipped, these changes will not be applied. However, these changes will be applied to all future orders. If you have questions, please contact our customer care team at 1-800-955-6288 ext. 46138 or email giresmaint@thermofisher.com.

Why can't I see some of the changes I made to my recurring order?

If you contacted our customer care team and they made changes to your recurring order on your behalf, those changes will not be reflected on the website.

When will I be invoiced for the order?

You will be invoiced once your order has shipped.

What happens if an item on my recurring order is not available at the time of next order processing?

If an item on your recurring order is not available at the time the order is processed, the item will be placed on back order. Other available items on your order will be shipped to you as normal. To avoid back orders, you can set up reserves for the item. Please contact our customer care team to set up reserves for an item.

How do I cancel/delete my order?

Sign into your account and click Account.

Click Recurring orders under the Orders section.

On the Recurring Orders tab, click on the recurring order that you would like to edit.

Click Delete recurring order.

Confirm that you want to delete the recurring order.

Note: You cannot delete orders that are scheduled to be shipped within 2 business days. However, all subsequent orders will be deleted. If you have questions, please contact our customer care team at 1-800-955-6288 ext. 46138 or email giresmaint@thermofisher.com.

Shared lists

How to create a shared list on thermofisher.com

Shared lists are a tool to solve for the manual task of copying catalog numbers, URLs, and product names into emails, hand written order forms and various other list-making tools that get circulated around your lab and eventually sent to a purchaser for ordering.

Access shared lists To access your lists, sign in to thermofisher.com, hover over “Account” at the top right of the screen, and click on the “Shared Lists” link.

Create a list To create a new list, click the blue “Create new list" button, name the list, and click "Continue." You may rename or delete the list at any time by clicking on the settings icon to the right of any list.

Add products & ideas To add a product to your list, visit its product page, add a quantity, then click the "Save to List” button. If you have multiple lists, select the correct list from the “Save to list” dropdown, or you can create a new list on the spot. To add an idea, click on the shared list, and in the open field add the general product idea and click the red “Add idea” button.

Collaborate To invite collaborators to your list, use the “Invite collaborators” link on the list page. The settings section allows you to view collaborator status as well as to delete collaborators.

Track and manage your orders

Track your order

To check the status and progress of your order, sign in to thermofisher.com, then hover above “Account” at the top of the screen and select “Orders”. In addition to your open orders, you can view any online or offline order placed in the last year and can filter results by purchase order number, order number, ship-to account number, or date range.

To check your order history, sign in to thermofisher.com, then hover above “Account” at the top right of the screen and select “Orders”. In addition to your open orders, you can view any online or offline order placed in the last year and can filter results by purchase order number, order number, ship-to account number, or date range.

2. Sign in to thermofisher.com, then click “Account” at the top right of the screen. Navigate to “Profile”, then click “Add new address” next to the shipping and billing addresses. Fill out and submit each new address request form.

What is a recurring order?

Recurring orders help take the worry out of reordering your favorite products on time. You can add products you want to automatically reorder, tell us when you want them delivered, and we'll set up the orders for you.

How do I create a recurring order?

Sign into your account and click Account.

Click Recurring orders under the Orders section.

On the Recurring Orders tab, click Create recurring order.

Select how often you'd like to automatically receive this order.

Enter your shipping, billing, and payment information.

Add items. Click Schedule to request the new recurring order.

Once you request a recurring order, one of our customer care representatives will review the order, contact you with any questions, and process it within 1 to 2 business days. You will then receive an email from customer care with the details of your future orders, including order number. Once your order is processed, you will receive an order confirmation email just like a regular web order.

What products can I add to a recurring order?

We allow most catalog products to be set up as recurring orders. At this time, however, we do not allow non-inventoried genomics and clinical diagnostics products to be added to recurring orders. Please contact customer care if you have further questions.

Can I request a specific lot of an item in my recurring order?

If you need a lot-specific item, please contact Customer Care to reserve a lot on your behalf. You can then request a recurring order using the Reserve Number provided to you by customer care.

What does "Start ordering date" mean?

When you set up a recurring order, we ask you how often you want to receive the recurring order. The start date is the date that you want to receive the order (excluding weekends). Once you set up a recurring order, we will process it in 1 to 2 business days.

How do I add products to an existing recurring order?

Sign into your account and click Account.

Click Recurring orders under the Orders section.

On the Recurring Orders tab, click on the recurring order that you would like to edit.

Go to the Order Details section of the page and enter the catalog number, quantity, and reserve number (if necessary), and click Add item.

Once you've added the products to the order, click Save updates.

How do I make changes to an order?

Sign into your account and click Account.

Click Recurring orders under the Orders section.

On the Recurring Orders tab, click on the recurring order that you would like to edit. If you want to remove an item from the order, click the checkbox next to the item name and click the Remove button.

Update the information that you want to change.

Click Save updates.

Our customer care team receives these updates and processes them. Changes cannot be made within 2 business days before the order is scheduled to ship. If you make any changes when an item is ready to be shipped, these changes will not be applied. However, these changes will be applied to all future orders. If you have questions, please contact our customer care team at 1-800-955-6288 ext. 46138 or email giresmaint@thermofisher.com.

Why can't I see some of the changes I made to my recurring order?

If you contacted our customer care team and they made changes to your recurring order on your behalf, those changes will not be reflected on the website.

When will I be invoiced for the order?

You will be invoiced once your order has shipped.

What happens if an item on my recurring order is not available at the time of next order processing?

If an item on your recurring order is not available at the time the order is processed, the item will be placed on back order. Other available items on your order will be shipped to you as normal. To avoid back orders, you can set up reserves for the item. Please contact our customer care team to set up reserves for an item.

How do I cancel/delete my order?

Sign into your account and click Account.

Click Recurring orders under the Orders section.

On the Recurring Orders tab, click on the recurring order that you would like to edit.

Click Delete recurring order.

Confirm that you want to delete the recurring order.

Note: You cannot delete orders that are scheduled to be shipped within 2 business days. However, all subsequent orders will be deleted. If you have questions, please contact our customer care team at 1-800-955-6288 ext. 46138 or email giresmaint@thermofisher.com.

Find products

Order options

Place orders

FAQs

Manage orders

Find products

Search for a specific product

Look for a specific product using the search bar at the top of the website.

Shop by application

Shop by application or technique using the navigation bar at the top of the website.Shop by application ›

Shop all products

Browse our product categories using the navigation bar at the top of the website.Shop all products ›

Product selection guides

Order options

Quick orders

You can add multiple products to your cart by clicking the “Quick Order” button at the top of the website.Quick order page ›

Shared lists

Shared lists are a tool to solve for the manual task of copying catalog numbers, URLs and product names into emails, hand written order forms and various other list-making tools that get circulated around your lab and eventually to a purchaser to order.

With shared lists you can:

Create shopping lists that are connected to the latest product and pricing information

Invite your collaborators to add products and general product ideas to the list

View collaborators’ products and ideas in the list, at any time

Order products when you’re ready

Basic instructions

You can create a shared list from product pages or from your thermofisher.com account page. You’ll just need a basic registration, if you don't already have an account, to get started. Then you can add products from product pages as you browse our site. You can invite collaborators to your list using their thermofisher.com username (email address).

A. When you’re ready to place your order, click “View cart & check out.” Your cart is located at the top right of the website. Note: Carts created on previous visits will be located in the “Orders” section of your account.

B. If you have a quote or promotion, enter it in the right-hand box and click “Apply.” A message will confirm that the quote has been successfully applied to the order. Note: You can store one P or D quote in your profile.

C. Click “Generate Web Quote”, which will create a PDF version of your quote.

D. A PDF will be created, based on the products located in your current cart. Click “Save” or open to view your quotation, with the option to then print.

Place orders

Add products to your cart

On the product page, enter the quantity and click "Add to Cart."

You can add multiple products to your cart by clicking the “Quick Order” button at the top of the website.

Review your cart

When you’re ready to place your order, click "View cart & check out" from the cart drop down menu, which is located at the top right of the screen.

Note: Carts created on previous visits will be located in the “Orders” section of your account.

Enter a quote (when applicable)

If you have a quote or promotion code, enter it in the right-hand box and click "Apply."

A message will confirm that the quote has been successfully applied to the order. You can store one quote in your profile.

Begin checkout

Proceed to checkout by clicking "Begin check out."

You'll be able to review the shipping and billing details for your order. Select the correct shipping address (which may be different than your default address). To create a new ship-to address, click "New or additional addresses."

Note: New address requests can take up to two business days to process.

Proceed to payment

Click "Proceed to payment."

The purchase order field is required. You can indicate any reference number for quotation purposes. An option to add your credit card details can also be used (in selected countries, where applicable). Submit any additional requests in the “Special instructions” box.

Note: Information entered here will be reviewed, and will cause a delay in your order. Additional emails can also be added to the order.

Submit order

Once your order has been reviewed, place your order by clicking "Submit Order."

Once your order has been placed successfully you will receive an Order Number and an email confirmation.

FAQs

Shared lists

Shared Lists are a tool to solve for the manual task of copying catalog numbers, URLs, and product names into emails, hand written order forms, and various other list-making tools that get circulated around your lab and eventually sent to a purchaser to order.

How do I create a list and add products?

You can create a list right from the product page: click on the “Save to list” button, enter a list name in the text box, and click “Create.” This will create a list and add the product and quantity to the newly-created list.

You can also visit the shared lists page (located on the Orders page in your account, or under the “Shopping Tools” section in the footer) and by clicking on the “Create new list” button on the landing page. Note: List name cannot exceed 150 characters, and cannot contain the following special characters: ?,/,\,%,^,!

How is a shared list different from favorites?

Shared lists are an evolution over favorites. With shared lists, not only can you save the products you need to a list, but you can also share them with your fellow research collaborators, lab manager, and fellow lab members. Those collaborators can then contribute to the list by adding products necessary for a successful collaboration.

How do I access a list?

If you are a registered user, you can access your lists from the list landing page that can be reached from Account › Orders › Shared Lists. You can also click on the list link in the invitation email you received.

If you are new to thermofisher.com and you received an invitation to collaborate on a list, you will need to register with a basic account using the same email address that received the invitation. Once registered, the list can be accessed from Account › Orders › Shared Lists, or under the Shopping Tools section in the footer.

Who all can collaborate on the list?

You can invite anyone to collaborate on a list. The invitees will then need to sign in with their thermofisher.com username and password. If they’re not already registered, they can create a basic registration profile using the same email address that received the list invitation. They can access the list once their account is approved and activated.

Registration is simple, and now allows users access to a range of features.

Please note that list owners are responsible for whomever they invite to the list. The owner can remove collaborators from the list in the “Settings” menu within the list.

How many collaborators on a list?

You can invite as many people as you want to a list.

How will a collaborator know when they’ve been invited to participate in a shared list

Invited collaborators will receive an email from the list owner with an access link to the list.

Existing thermofisher.com users can sign in with their existing account credentials to access the list.

List invitations are specific to the email address they are sent to. Your account username should always correspond to the email address where you received the invitation.

If you sent or received an invitation to a different email address other than the one used for your username, please request the list owner to send the invitation to the right email address. NOTE: At this time, lists are unavailable to users who do not have an email address as their username.

Users new to thermofisher.com can create a new account using the email address that the list invitation was sent to, in order to access the list.

I created a list and invited my labmates to join. How will I know when my invitee joins the shared list?

When you invite someone to join a list you created, the list’s status will be updated and an icon will show up next to the list. This icon indicates the respective list is shared.

Who can change the name of the list?

Only the list owner has the option to rename a list.

Who can delete the list?

Only the list owner has the option to delete a list.

I received an invitation to a shared list. Why can’t I access it using the link provided?

We’re working hard to make our shared lists feature available to as many of our customers as possible. Shared lists are currently accessible to users with accounts in the following regions:

Austria

Belgium

Czech Republic

Denmark

Finland

France

Germany

Gibraltar

Guernsey

Hungary

Italy

Jersey

Liechtenstein

Luxembourg

Monaco

Netherlands

Norway

Poland

Portugal

Slovakia

Spain

Sweden

Switzerland

United Kingdom

Australia

New Zealand

If you’ve tried to access a shared list and were unable to do so, please check back soon for availability.

At this time, shared lists are also unavailable to users who do not have an email address as their username.

Customers who access thermofisher.com through a procurement system (B2B customers) may not use shared lists.

Which products can be added to a list?

Eligible products will have an “Add to a shared list” link on their product pages.

Subscription and custom configurable products can’t be added to the list.

Products that have the following as their price cannot be added to a list:

Request a quote

Learn where to buy

Contact us

We encourage users to use the "Idea" field instead to add such products to the list.

Do all collaborators on the list see the same product price?

Not necessarily. Each collaborator will see their account-specific prices for the products on their list. So the price visible to one collaborator might not be the same as the price for another collaborator on the same list.

What is the purpose of the "General product idea" text box?

You can use the “Idea” feature as a universal catch-all box to capture general product ideas, and any information relevant to the list. The text within the idea box is limited to 250 characters.

Can collaborators create an order from the items in a list?

Yes, anyone with access to the list can check out the products in the list by adding them to a cart.

When checking out, users will fill their individual carts and follow the current checkout system tied to their own account.