iLEARN is a REP (Registered Education Partner) of DevOps Institute for the CASM course.

For an online verification of the accreditations, do a research with ICONS - Innovative Consulting S.r.l. of wich iLEARN is a business unit.

DevOps is a cultural and professional movement that stresses communication, collaboration and integration between software developers and IT operations professionals.

The DevOps Institute is bringing enterprise level DevOps training and certification to the IT market. Working with thought leaders from the DevOps, ITSM, IT training and certification community, the DevOps Institute is setting the standard in quality for enterprise grade DevOps training and certification.

iCONS ? Innovative Consulting is a Registered Education Partner of DevOps Institute, thus providing its complete set of training courses.

The Certified Agile Service Manager (CASM)® course provides an introduction to Agile Service Management ? the application and integration of agile thinking into service management processes and process design projects. Agile thinking improves IT?s effectiveness and efficiency and enables IT to continue to deliver value in the face of changing requirements.

A Certified Agile Service Manager (CASM) is the operational counterpart to a Certified Scrum Master (CSM). Working together, ScrumMasters and Agile Service Managers can instill agile thinking into the entire IT organization as the basis of a DevOps culture.

Prerequisites

To be eligible for the exam leading to certification candidates must fill the following requirements:

Complete at least 16 contact hours (instruction and labs) as part of a formal, approved training course

It is recommended that students complete at a minimum 6 hours of personal study by reviewing the vocabulary list and pertinent areas of the course learner manual and by completing the sample exam

To be able to take the exam, it is necessary to have read and accepted the terms and conditions of the examination institute. The acceptance of such terms and conditions will have to be confirmed when taking the exam.

Teacher language

Spanish

Material course language

English

Exam type

Paper

Certification

Certified Agile Service Manager official certificate*

*For a paper copy of the certificate, please contact us when you purchase the course.