Murex Change

· Optimissa staff have a successful track record in programme / project management of many Murex green field initiatives.
· Integration of Murex with existing client systems, either as part of a Murex driven project or as consultants within other systems projects.
· Health-check – a review of system environment and process against best practises.
· Performance and stability review to allow formulation of improvement plans.
· First tier on site support of Murex users can be supplied or used to augment existing team strengths as required.
· Second tier and environment support staff can be supplied to provide or augment existing client services.
· Reporting DataMart design.

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Murex Support

· Creation/Reviewing of global support model.
· Optimissa are currently acting as a full support outsourced service within a client’s organization.
· The facility to outsource and run remotely within the low cost facility within Optimissa exists (AMS).

Support

Optimissa have a mature ‘Support Practice’ which offer a full range of support services, which includes the use of the Madrid based service centre. This offers a fully outsourced, cost efficient, “all level” service support option.

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The services offered range through:
· Staff Augmentation – providing expert resources to client managed teams.
· Replacement onsite / offsite of entire system support teams.
· “Full Outsource” solutions, incorporating the flexible Optimissa methodology that has a proven track record within the low risk migration of service to the low cost Madrid based centre.

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And include a:
· Full consultation service, advising on all elements within the existing support environment, providing planning and execution of the migration to “best of breed” state.

DavidHatton

Head of Murex

David has over 25 years’ experience of working in top Investment Banks. During this time he has worked across a wide range of asset classes and from back office through middle to front office, with risk and finance included.
Much of this experience has involved working with Murex, with roles setting up and managing application support groups, system implementations and Murex configuration projects.