Customer Service

Overview
The Customer Service Department provides the following services

Providing customer service by assisting customers in a timely and accurate manner

Processing payments

Account Billing: Bill customer accounts monthly

Investigating meter tampering and invoice charges

Meter reading and installation

Dispatch of work orders and custom

Our Mission
To provide superior service to our customers by being knowledgeable, accurate, timely, helpful, and courteous. It is also the mission of Billing / Customer Service to ensure that meters are read in a timely manner and verification of readings are done prior to bills being processed and mailed, accounting for funds collected, and balancing to the General Ledger accounts.