Microsoft said all users of Windows Live services such as Hotmail, Messenger, SkyDrive and Photo Gallery can now access the tools after a day-long outage that affected people in Europe and the US.

Microsoft puts Windows Live services back online

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Microsoft said all users of Windows Live services such as Hotmail, Messenger, SkyDrive and Photo Gallery can now access the tools after a day-long outage that affected people in Europe and the US. UPDATE: Microsoft says Live services are back on track

The company blamed an issue that was affecting the log-in process via Windows Live ID, which provides single click access to all the accounts a user has on Windows Live.

"Earlier today, an issue began that has caused some consumers worldwide to experience difficulty logging in to their Windows Live ID accounts. This issue has since been resolved and normal operations have been restored to all customers," said Microsoft's Samantha McManus, Windows Live product manager.

Comments

[email protected] said: Comments,[email protected],i am in Oregon and i have not been able to access my hotmail on any of the three servers i use Mozilla, Opera, and Internet Explorer 7 What is going on

melissa(: said: Comments,melissa(:,why wont it let me on hotmail, i need to get my courseworkk off it:(

Ligia said: Comments,Ligia,March 10 - I live in Costa Rica and havent been able to access my hotmail account ... same as prior messages. Who do I need to contact? Where can I get assistance?.

[email protected] said: Comments,[email protected],I have not been able to access my hotmail for the past one week. Kinda frustrating since this is my primary email a/c. Error: http 400 bad request. page temp. unavailble, may have moved. bla...blah. I live in Illinois. Tired of dealing with reps who have no clue how to help!!!

Wendy said: Comments,Wendy,I live in Illinois and have been having probmems for the past five days accessing hotmail. Beats me how MS can claim operations have been restored to customers!

[email protected] said: Comments,[email protected],Sunday 9 Feb UK
Following my last communication I can suddenly access hotmail, however all earlir mail held in my inbox has now been lost.
I must recover vital information so please re-instate that data

[email protected] said: Comments,[email protected],Sunday 9 March UK
I am unable to access my hotmail account having attempted regularly several times daily.
I get the windows live sign in page but clicking on my address the screen goes to log in live but after a considerable delay the message appears, log in failed, contact ISP.
As I can access the internet through my ISP who advise my only course of action is to contact hotmail, please advise what is happening and when the problem will be resolved.
This has been an intermittent problem for more than a week and I depend on this service.

sarah said: Comments,sarah,ya me neither it said on my computer that someone has tried to access my account too many times and that it was on lockdown. this was on thursday Feb. 28,08 here in the united states.

Lunachick said: Comments,Lunachick,Thanks for your help Fran ~ my hotmail is now working albeit quite unstable. i.e. all my folders had disappeared, when I tried to put my emails in the right folders every so often it wouldn't work and quite often when you try and do something it will give the "unable to connect" message.
In future, I am going to back up EVERYTHING I do on hotmail as I have lost all my trust in msn/microsoft and all their employees.
Hope everyone else's hotmail will get back on track real soon.

Fran said: Comments,Fran,Lunachick I live in Canada and I dialed area code 613 310- (surf) 7873 of course this is the phone number my carrier Sympatico gives us and believe it or not, the person I was talking to was in India.
Attention to everyone that cannot connect, please refer to my comment of Thu February 28th that's all it was for me and all is well now.

Lunachick said: Comments,Lunachick,Fran...are you in the U.K? If so, could you please let me have the phone number that helped you. I tried to contact MSN/Microsoft ALL morning, was transferred to 7 (yes, 7!!) different departments and got 7 different answers, none of which solved my problem!
If you (or anyone else) could let me have the number, I would be eternally grateful.
Many thanx

Lunachick said: Comments,Lunachick,Does anyone know the email address of Samantha MacManus, product manager of Windows Live so I can tell her that my email hasn't worked since Tuesday morning and no one at MSN/Microsoft/whoever appears to know how to fix it!
Not a happy bunny

Jacob Clark said: Comments,Jacob Clark,Glad this is online, I need to services to contact my clients and freinds.

Robin Kaye said: Comments,Robin Kaye,So much for allowing MicroSoft to controll my logging into the web.Id rather leave controll to the Mafia.

kelly from barnsley uk said: Comments,kelly from barnsley uk,have been unable to access my hotmail acc since monday night only have access through work not a happy bunny at all someone knows something and they are not leaking the answers

Beryl said: Comments,Beryl,My hotmail account has not been restored and I am still unable to log in, Thursday 13:31 UK

Fran said: Comments,Fran,On Tuesday I could not access my OE or my Hotmail. I chatted with MSN Sympatico twice and found out the problem WAS at their end. I waited all day Tuesday and Wednesday morning, it still wasn't working so I decided to place a call and we got the problem fixed. Besides the problem the whole world was having, somehow my I.D. to connect to my email got changed (had to be by an update) and we switched it back to the correct one and everything is working very well.

[email protected] said: Comments,[email protected],It's 30 minutes past midnite in the U.K on Thursday 28th February and my Hotmail account is still down. I have been unable to access it since Tuesday morning ~ not a happy bunny!
P.S. All the accounts for the other members of my family are all working fine, go figure!

[email protected] said: Comments,[email protected],I have tried several times to access my hotmail today, but all to no avail. we are still having problemaccessing window live hotmail. all necessary messages received are blocked in the system. that is not good enough. 27 February 2008 1458hrs.