Can I send you letters?

If you are based in the UK, we recommend sending items via Royal Mail, as this ensures that it reaches us promptly.

If you are not from the UK, we recommend sending parcels with a tracking number, as international items can easily be delayed or misplaced in the mail system.

Please do not send any perishables, and make sure to wrap fragile items well, as they may not survive the journey!

Do you offer work experience?

Unfortunately, this is something that we are not able to offer at this time.

I have a Shadow of Israphel question!

Are the characters NPCs or players?

The characters that you see in Shadow of Israphel (SoI), are advanced AI NPC’s...only joking - they’re real people!

I’m a good builder, can I help out?

The people that help with the builds are close friends of Simon and Lewis. These are the only people allowed onto the SoI server.

Is there any way to get onto the SoI Server?

The SoI server is a closed Whitelist server of which there is no way to gain access to. We are already a large community of friends and don’t currently require additional peoples’ assistance.

When will the SoI map be downloadable?

The map will be available to download once the series has completed. There are also some plans to perhaps turn it into an adventure map.

When will the next SoI be released?

Shadow of Israphel is not created to a schedule and is released once the quality is of a high standard.

It is not cancelled.

Can I download your video/audio and put it on my channel?

No, that is a breach of copyright law; we are well within our rights to have it removed by Youtube and will follow up a copyright claim for its removal.

If you wish to use our content, you must email [yogscast@gmail.com] to put in a request for its use. This does not guarantee its usage and unless you have written permission from us you will not be allowed to keep the content.

Where can I download 'The Yogpod'?

Please note: Chrome users may have trouble accessing RSS feeds, due to a lack of native support. Please visit the Chrome store, then search for an extension which enables RSS feed support.

I want to send you some art!

Awesome! Send it as an attachment via email to [yogscast@gmail.com]. We will take a look as soon as possible, and either use it in a video or feature it on our Facebook page.

Please don’t always expect a response; we receive a large amount of emails every day - but we do read every single one of them!

You can also post it to us at our PO Box address. However, please note that any art sent in will be kept - unless requested otherwise in a letter included with the artwork - so make sure you’ve taken a photo of it before you send it!

How do I make my Youtube channel popular?

Here’s the principles we follow on a daily basis. Hopefully they will help you too:

Use the highest quality equipment you can afford so you don’t sound too loud/quiet/distorted and your videos arent recorded at below 30 FPS.

Pick a niche/game that is massively popular and focus on filling gaps that appeal to that audience - e.g. achievements or boss guides.

Use what you’re good at! If you’re a talented musician/builder/programmer/artist, you can carve out your own niche - e.g. parody songs, speciality mods or animations/live-drawings.

How did you begin?

Simon is a naturally funny person and part of Lewis’ goal was to "share him with the world." Lots of people enjoyed hearing his unique perspectives on things as they played games together - and it all started from there. Plus some World of Warcraft raiding 'guides'.

We have since expanded the number of Yogscast channels to include many of our old raiding buddies from World of Warcraft, and others we picked up along the way in our gaming lives.

How did you get your name?

Our name came from a World of Warcraft Guild we used to be a part of - the 'Ye Olde Goone Squade' (YOGS) from the Something Awful Forums.

Can I ask for technical support with games/software?

We recommend that you first visit the official website for the game or software you are having issues with, as we do not possess technical support knowledge.

If you would like help in setting things up, please feel free to browse our forums for help, or post your issue/server set up problems in the relevant area, and the community may be able to help you.

Can you play my map or join my server?

Please do not email us map files as attachments, submit them to either of those forums instead. If your map gets popular and located in the Minecraft or Yogscast forums, then there is a possibility that we will review it one day.

Regarding server visits, we’re always pressed for time, so don’t have the time to join other servers.

We have had reports of server addons which allow users to import skins and usernames to impersonate us and other Minecrafters. If you see us on a server, it’s very likely that it isn’t us, but instead an impersonation attempt.

Can I join the Yogscast?

We have a hiring section in our forums for positions that we look out for. We will post in there if at any time we are looking for additions to our group. Every thread is read, and kept in mind if we are looking at recruiting a new staff member.

Please note that we usually are only looking for additional admin, moderating or editing staff, and not Youtube content producers.

Make sure that you have read hiring info in the forums before applying, otherwise your application will automatically be rejected.

When do you livestream?

Livestreams are not scheduled events, and usually only occur at special times of the year, such as for the Christmas Charity Drive.

If one is going to take place it will be announced on the Facebook/Twitter, and also on our website. You can always follow us on Twitch.tv which tells you when we go live!