Cancellation Policy

Cancellation / Refund / Transfer Policy

Cancellation / Refund / Transfer Policy:

CANCELLATION POLICY

Our policy applies to all transfers and cancellations regardless of original sign-up date.

POLICY FOR Regular Session Rock Out!, Pre-K Rock Out!, Video Bing Bong, Arty Bing Bong, Advanced Rock Out!, Advanced Video Bing Bong, Drum Out!, and any and all regular session classes: All enrollment fees include a non-refundable deposit (All sessions = $150.00 // except Pre-K Rock Out! = $100.00). If the Rocker’s enrollment is cancelled within two (2) weeks of the session’s start date, there will be no refund issued. If the Rocker’s enrollment is cancelled prior to two (2) weeks of the session’s start date, a refund of the enrollment fee, minus the $150.00 non-refundable deposit and minus a processing fee (the amount of which will vary), will be issued.

If you wish to transfer your Rocker’s session to another session, approval by RBL of such transfer will be determined on a case-by-case basis and per availability. RBL cannot guarantee a transfer is possible.

POLICY FOR Summertime Rock Out! Camp, Summer Video Bing Bong Camp, Wintertime Camp, Spring Break Camp, and any and all week long camps of any kind: All week long camp enrollment fees include a $150.00 non-refundable deposit. If the Rocker’s enrollment is cancelled prior to four (4) weeks of the camp in question’s start date, a refund of the enrollment fee, minus the $150.00 non-refundable deposit and minus the processing fee (the amount of which will vary), will be issued. If the Rocker’s enrollment is cancelled within four (4) weeks of the start date of the camp in question, no refund will be issued.

If you wish to transfer your Rocker’s camp week to another week, approval by RBL of such transfer will be determined on a case-by-case basis and per availability. RBL cannot guarantee that a transfer is possible. If a transfer can be made, there is a penalty fee in the amount of the $150.00 non-refundable deposit and of a processing fee (the amount of which will vary) if the request to transfer the Rocker’s camp week to another week is made within two (2) weeks of the original camp week’s start date.