Casino Shift Manager
Salary

With just under three-fifths of Casino Shift Managers in the United States reporting more than 10 years of experience, the field is heavily weighted toward experienced professionals. Average pay for Casino Shift Managers is $51K annually and can range from $32K on the lower end to $86K per year near the higher end. Medical benefits are awarded to most, and a strong majority earn dental coverage. Work is enjoyable for Casino Shift Managers, who typically claim high levels of job satisfaction. Making up 70 percent of those who took the survey, male Casino Shift Managers greatly outnumber their female counterparts. This snapshot results from replies to PayScale's salary survey.

XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).

XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).

Job Description for Casino Shift Manager

Casino shift managers are responsible for overseeing a casino's general operations and work schedules during their shifts; this position is supervisory in nature and often referred to as the "assistant manager." and it is supervisory in nature. Casino shift managers work within the casino, either in an office or on the floor to circulate among tables and observe customers and employees. Hours and shifts for this position vary greatly, as many casinos are open twenty-four hours. Formal education is not strictly required, but this person should have prior experience in the field and a great deal of knowledge of casino games and procedures.

A casino shift manager will have a wide array of duties, including: supervising all activities on the casino floor; ensuring accordance with company procedures and adherence to management policy; enforcing gaming regulations; verifying and signing credits; handling all irregularities or customer service issues; supervising cash drops; counting table games; recognizing and reporting any suspicious activity; approving employee schedules; conducting meetings; and writing reports.

Those in this position should be knowledgeable of, and able to recognize, any forms of cheating within the casino. Of course, they must have in-depth knowledge of casino games and dealer procedures, as well as expert customer service and communication skills. Natural leadership skills are also essential.

Casino Shift Manager Tasks

Assist managers and supervisors to streamline operations and promote the highest quality of service.

Coordinate, lead, and encourage employees and resolve team issues.

Review staffing needs and adjust staffing levels according to level of demand.

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Pay by Experience Level for Casino Shift Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Casino Shift Managers with a lot of experience tend to enjoy higher earnings. Survey participants with less than five years' experience pocket $36K on average, but those with five to 10 years of experience enjoy a much bigger median of $48K. The average pay reported by folks with 10 to 20 years of experience is around $61K. Respondents who claim more than 20 years of experience may encounter pay that doesn't quite reflect their extensive experience; these veterans report a median income of around $62K.