Consumers Energy Appliance Recycling Program

Privacy Policy

LIVE CHAT NOTICE AND DISCLAIMER

CLEAResult’s live chat services are provided to support customers trying to schedule appointments online.

CLEAResult will never ask you to disclose sensitive personal information such as credit card numbers through live chat. Please do not share credit card numbers, social security numbers, or any other sensitive information through live chat.

CLEAResult may keep transcripts of your live chat for quality assurance purposes. We will not disclose live chat details to third parties, but they may be visible to third parties that provide online platforms through which we communicate with you. Your live chat conversation transcript may be added to your CLEAResult customer record.

CLEAResult does not accept any liability for any injury, loss, or damage incurred by use of or reliance on the information and advice provided via the live chat service.