Ontario has strict water quality standards, which Utilities Kingston continually meets and exceeds. There are a series of filtration, treatment, monitoring and backup systems in place to continually supply high quality drinking water to every home and business within the urban area of Kingston.

This resource helps explain the risk factors for freezing pipes and explains steps that building owners can take to help prevent this from occurring. As well, we explain the processes and responsibilities involved if your water service does freeze.

Water conservation

Water is fundamental to life, yet is often taken for granted. By using water wisely today, we can reduce costs and environmental impacts while ensuring that future generations have the same access to clean water that we enjoy.

Water conservation saves you money and keeps water affordable for the future.

Only one per cent of our planet’s water is accessible and fresh.

Canada’s per capita water consumption is the second-highest amongst developed countries.

Water conservation delays the need to build more water treatment and distribution infrastructure. It also reduces the large amount of electricity needed to pump and treat this water.

In 2011, Utilities Kingston employed 120 workers to operate over $1 billion in water treatment, water distribution, and wastewater treatment infrastructure assets.

Utilities Kingston offers the following programs to help our residential and commercial customers use less water and prevent run-off pollution:

You know that conserving water is wise, but did you know that it’s illegal to discharge storm water into the sanitary sewer? Get financial assistance to disconnect illegal foundation drains and sump pumps, and more! Learn about our preventative plumbing program.