employee engagement survey, employee engagement programs

Shaw Hotels & Consultancy Services Pvt. Ltd.

As one of the best Mystery Shopping and consulting firms in India, we help organizations build value by measuring and increasing their customer service levels. Simply put, we provide our clients with end-to-end solutions and world-class insights that generate tangible and measureable results.

Mystery Shopping :

Signal services such as our Mystery Shopping Assessments and CAS (Call Audit System) are immensely popular and are consistently helping corporations realign their services to customer expectations.