portable air conditioner Amcor NanoMax A-12000E-NM

I bought the portable air conditioner Amcor NanoMax A-12000E-NM a/k/a
NanoMist. The instructions were very poor quality. The page entitled
"STOP! it's important to read these easy set-up instructions" is
highly defective and missing steps, such that it simply can't be
followed and should be discarded, and the company Amcor agreed with
that on the phone. They would save customers and themselves time and
frustration simply by pulling such page from each box.
Given that poor quality, i worry that the machinery is low quality
too. But the machine seems to have functioned relatively okay in the
little i've used it. (One seller of this model shows it at webpage
<http://www.purennatural.com/prod_desc.php?prod_id%3 .)
(Generally, portable units seem to be a good idea. You can use less a/
c and energy if you can use the unit as follows: its hose must vent
out a window, but within that limitation the hose is quite flexible,
and each model probably has a directional vent, so with the hose and
the vent you can change where the a/c is pointing, 360 degrees, so
that it's right on you, night and day. Also, with a moderate amount
of hassle you can truly port the whole unit to another window.)

But, on reflection, at least Amcor admitted that their page of
assembly instructions omitted steps, poorly identified the 16 assembly
parts, etc., and was worse than nothing. In contrast, there are
companies that produce similarly poor work and try to tell the public
that the thing is fine.

I guess one cheap way for Amcor to partially improve its admitted
quality problem, at least for buyers who use the Internet, would be
for Amcor's page in the product-boxes to at least cite the web
location of the similar page and urge buyers to check to see if the
company has changed its writing on the Web versus the boxed version.

You'll be pleased to learn that they've taken your particular problem into
account - the inability to read and follow simple instructions, or maybe
it's your dyslexia - they have a movie for you to watch. You'll see that it
really isn't as difficult as you make it out to be. BTW: They don't tell you
to open the cardboard box, so I'll include those instructions here:
For those of you that cannot understand the simple written instructions
included with the unit, or you are an engineer or homoaner, and therefore,
are unable to "read between the lines", we present the following: They are
as easy as 1-2-3.
1. Wait for your Amcor NanoMax A-12000E-NM a/k/a NanoMist to be delivered
after ordering it from your favorite eBay retailer.
2. Carefully open the cardboard box without injuring yourself.
2.1 Unpack the contents of the cardboard box.
3. Watch the assembly / installation video available at
http://www.amcorgroupusa.com/index.html

So, for Web searchers/potential buyers of portable air conditioners:
- the more posts here, the more you'll be likely to find this thread,
hopefully
- Amcor admitted that its page of assembly instructions boxed with the
product was unintelligible to Amcor.
- The boxed page seems not to be on the Web. That might be good --
maybe Amcor revised the boxed page to correct the fact that Amcor
could not decipher the page.
- Who knows, maybe Amcor has much different and worse quality control
on their technical writing versus on their technical production, so
that one might be able to trust the quality of the product, or not.

So, for Web searchers/potential buyers of portable air conditioners:
- the more posts here, the more you'll be likely to find this thread,
hopefully
- Amcor admitted that its page of assembly instructions boxed with
the
product was unintelligible to Amcor.
- The boxed page seems not to be on the Web. That might be good --
maybe Amcor revised the boxed page to correct the fact that Amcor
could not decipher the page.
- Who knows, maybe Amcor has much different and worse quality control
on their technical writing versus on their technical production, so
that one might be able to trust the quality of the product, or not.

Oh, and a bit more detail: the Amcor technical people were quite
matter-of-fact in saying that the product-boxed, 'stop-and-read-this-
first' not-on-Web instruction page was just flatly wrong, and wrong in
a way likely to be imperceptible to step-by-step readers assembling
the unit for the first time:
Step '2' had 8 substeps, and i had done them, and Amcor said flatly
that those 8 substeps had erroneously arranged the order of steps and
omitted steps, and i should reverse those 8 substeps, and then ignore
the page entirely, because such substeps 2-1 through 2-8 had failed to
include at the right times the attachment of the thin "spiral water
pipe with connector" inside the wide exhaust hose, which inclusion
would be accomplished, they said, at the right times in about 4
additional steps if one were to ignore such Stop! page and use only
the full, 14-page manual.
And indeed their express abandoning of their Stop! page did work.

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