All extras and additional services will attract additional local percentage taxes and surcharges. Prices below are exclusive of these as they vary state to state.

* Important information about car rental insurance

For US citizens
Some US credit cards and personal car insurance policies do provide car rental insurance so please check with your credit card provider and personal auto insurance policy for details.

Visiting the US from another country
It is illegal to drive in the US without car insurance. Your travel insurance probably only covers the excess so check the fine print in your travel insurance policy.

All extras and additional services will attract additional local percentage taxes and surcharges. Prices below are exclusive of these as they vary state to state.

Renter Requirements

All Drivers Must:

Meet the renting location's minimum age requirements.

Have a valid driver's license.

Have a major credit card in their name at the time of rental or meet the locations cash qualification requirements.

Enterprise Locations require a rental deposit in addition to the cost of rental amount.

Age Requirement

To avoid a youthful driver fee, the primary renter and any additional drivers of the vehicle must be at least 25 years of age.

Minimum age to rent a vehicle is 21 years of age. Age surcharge will apply.

Rental rates may be higher for renters between the ages of 21 and 24.

Certain specialty and larger sized vehicles may not be rented to drivers under the age of 25.

Age Surcharge

Renters between 21-24 are subject to Underage Surcharge of around CAD 15.00 per day plus local tax and surcharge. Renters 21 through 24 years of age may only rent economy through full size cars.

Additional Drivers

Additional drivers are allowed with the following criteria being met:

All additional drivers must meet the locations renter requirements.

Additional drivers must present a valid driver's license.

Additional drivers must appear at the rental counter with the primary renter.

Additional drivers must present a major credit card in their name at the time of rental, or meet the locations cash qualifications requirements.

An additional daily fee will apply for additional drivers.

Additional drivers will be added at the rental location.

This fee will vary by regions but "typically" averages CAD 10.00 per day per additional driver and applies to any additional driver except the following:

There is no additional driver fee in the US or Canada for authorised drivers. Authorised drivers would be a spouse or domestic partner (either same or opposite sex) who meets the locations rental requirements.

There is no additional fee in the US or Canada for one surrogate driver for a mobility impaired renter.

Identification

Most locations require 2 pieces of Government issued identification from the renter including Driver's license. At least one piece of identification must have a picture of the renter. International renters must have a valid driver's license and a major credit card.

Payment Policy - Credit Card

At the time of rental, a credit card must be presented with available credit, in the renter's name. In addition to the anticipated cost of the rental, an additional amount may be required. The signature on the back must match the name imprinted on the card and the signature on the rental agreement. In addition, if the renter reserved online, the name printed on the card presented by renter must match the name booked for the online transaction and identification presented.

Please note: Renters who do not have a credit card will need to contact the local office directly.

International renters must have a valid driver's license and a major credit card.

The following credit cards are accepted for rentals in Canada: American Express, MasterCard, and VISA.

Payment Policy - Debit Card

When renting in Canada a credit card in the name of the renter must be presented at the time of rental. Debit/check cards are considered to be any non-credit card bearing the VISA, MasterCard or Discover Card logo. Any non-credit card without the VISA, MasterCard or Discover Card logo is not accepted.

US bank issued Debit/Check cards are accepted as a form of payment at return provided they DO NOT require a Personnel Identification Number (PIN).

Canadian bank issued Debit/Check cards that require the use of a PIN are NOT accepted as a form of payment.

Once you have a confirmed booking, send an email at info@vroomvroomvroom.com we'll check it out for you, we'll answer in one business day.

Deposit

Deposits can vary at each location. Once you have a confirmed booking, send an email at info@vroomvroomvroom.com
we'll check it out for you, we'll answer in one business day.

Drivers License

License must be issued from the State/Province of Residence.

License may not be expired.

No Learners Permits or photocopies of any kind.

A temporary DL will not be accepted.

License must be inspected at the time of rental.

International renters must have a valid driver's license and a
major credit card.

Please Note:

As stated above, expired Driver's Licenses are not accepted. The only exception to this practice is a renter that is Active Military, with an Active Military ID and a Driver's License issued from a state with a Military Extension Policy.

Residents of the Province of Ontario, Canada must hold a G2 License.

International Renters

License must be issued from the Country of Residence.

All drivers must have a valid non-expired driving license and photographic identification to be produced at the time of rental.

Two part license holders must produce both parts.

International Drivers Permit required if the license is not in English

If the driver's license is in a language other than English, but the characters are in English (i.e.alphabet is an extended Latin-based alphabet like German, Spanish, etc.), an International Driver's Permit is recommended but not required.

Please Note: An International Driver's Permit is a translation of the individual's home country driver's license and is not an indication of the status, restrictions or type of license the individual holds.

If the driver's license is in a language other than English and the characters are not in the English language (i.e. Russian, Chinese, etc.) an International Driver's Permit is required.

Please Note: Customers are not allowed to rent a vehicle with only an International Driver's Permit.

Driving Restrictions

Enterprisevehicles are not allowed to travel into Canada or Mexico unless:

You have a corporate contract agreement that allows travel into these countries.

A branch located close to the border may allow limited travel into Canada or Mexico; you must contact the branch directly to determine limitations and availability.

Not all locations allow travel into Mexico. For travel into Mexico you will be required to purchase Insurance covering the rental vehicle while in Mexico.

Mexican citizens may not take US owned rental vehicles into Mexico at any time.

Travel Out of State

You may travel within the state you are renting the vehicle. Typically the states that directly border the renting state are also allowed but you will need to confirm with the location.

Mileage will be unlimited when the vehicle remains within the renting state and any allowed bordering states. However, if wanting to travel outside of those states, mileage is restricted and can result in an additional charge per mile.

Extensions

You will need to contact the Enterprise branch where
you picked up the vehicle to discuss the availability of an extension.

You will not be able to add additional
days on-line once you have picked up your rental vehicle.

When a customer wishes to extend a rental,
the additional charges will be paid directly to the renting location at the
current local rate. The original rate of rental is not guaranteed for the
extended portion of the rental term.

Fuel

At all location: Before returning; you may refuel the vehicle to the same fuel
level you received when you picked up the vehicle.

At airport locations: Youmay refuel or opt to pre-pay for fuel. You can avoid the hassle
of having to fuel up the vehicle before returning.

Please Note:
Prepaid fuel is only sold in full tanks at the discounted price per gallon and
is not refundable. Local fuel rates will vary by the area you are renting a
vehicle.

If a
renter chooses not to refuel the vehicle they will be charged the local
Enterprise rate which is typically above the local pump price.

GPS Navigation

GPS
systems are available at most major airport locations in Canada.

Non-airport locations typically do not have GPS systems
available for rental.

Please contact the location directly or by emailing info@vroomvroomvroom.com
or easier still - reply to your confirmation email. Currently costs are CAD 10 to
CAD 15 per day plus local tax and surcharges.

Child Seats

Enterprise takes child safety and protection very seriously. Keeping your child safe in the vehicle is one of the most important things you can do, so please consider the following steps when renting a child safety seat:

As the customer you are responsible for complying with all applicable seat belt and child restraint laws.

The correct and complete manufacturer's instruction manual will be secured to the child safety seat for your reference. Please advise the rental representative if for some reason the instruction manual is not attached.

Customers must install child safety seats themselves.

Employees of Enterprise may not install the child safety seats; but they carry them to your rental vehicle.

Listed below you will find the types and sizing, as classified by the manufacturer, of seats offered (or similar NHTSA DOT approved child restraint systems) that will be available at most airport locations:

Please Note: Child Safety Seats may not be available at all locations.

If you need additional information contact VroomVroomVroom.ca by sending an email to info@vroomvroomvroom.com, requesting the child seat and advising the age of the child.

Toll

The
TollPass Program offered in these regions is a service which allows the
customer to drive through a designated toll express lane and pay
electronically.

When
one of our rental vehicles passes through a designated toll express lane and
generates an unpaid toll, the toll and any applicable TollPass Convenience
Charge will be charged to the same credit/debit card that is used to rent the
vehicle.

Entrprise
offers the TollPass Convenience Charge, this is a CAD 2.95 charge for each day you
use a toll express lane on roadways covered by our TollPass provider, up to a
maximum of CAD 14.75 per rental, plus the cost of all unpaid tolls.

Insurance Coverage offered by Enterprise

Please note: These are offered by the supplier direct - at the car rental pickup or by contacting:

Enterprise Car Rental Reservations (open 24 hours) 1-800-261-7331

Damage Waiver (DW)

Damage Waiver (DW) is offered at the time of rental for
an additional daily charge. If the renter accepts DW, Enterprise waives or
reduces the renter's responsibility for loss of, or damage to, the rental
vehicle subject to the Terms and Conditions of the rental agreement and
applicable laws. DW is not insurance. the purchase of DW is optional and not
required to rent a car. The protection provided by DW may duplicate the
renter's existing coverage. Enterprise is not qualified to evaluate the
adequacy of the renter's existing coverage; therefore the renter should examine
his or her credit card protections, automobile insurance policies or other
sources of coverage that may duplicate the protection provided by DW. The CDW
is around CAD 20 to CAD 25 per day.

Personal Accident Insurance / Personal Effects Coverage (PAI/PEC)

Personal Accident Insurance / Personal Effects
Coverage (PAI/PEC) is offered at the time of rental for an additional daily
charge. If accepted the PAI contained in the policy provides renter and
renter's passengers with accidental death, accident medical expenses and
ambulance expense benefits. The PEC contained in the policy insures the
personal effects of the renter, additional drivers, or any member of the
renter's immediate family who permanently resides in the renter's household and
who is traveling with the renter against risks of loss or damage. Benefits are
payable in addition to any other insurance coverage the renter or passengers
may have. This is a summary only. PAI/ PEC are subject to the provisions,
limitations and exclusions of the PAI/PEC policy underwritten by empire fire and marine insurance company. The purchase of
PAI/PEC is optional and not required to rent a car. The coverage provided by
PAI/PEC may duplicate the renter's existing coverage. Enterprise is not
qualified to evaluate the adequacy of the renter's existing coverage; therefore
the renter should examine his or her personal insurance policies or other
sources of coverage that may duplicate the coverage provided by PAI/PEC. The
PAI/PEC is around CAD 6.99 per day.

Roadside
Assistance (RAP)

Enterprise
offers roadside assistance protection at select locations. RAP allows
enterprise customers to waive financial responsibility for chargeable roadside
incidents such as lost keys, lockouts, and fuel outages. RAP can be added for
3.99 us or Canadian dollars per day. . Road side assistance protection offers
these services: flat tire, jump start, lockout service, fuel delivery, and key
replacement. NOTE: in NY, CA, NV, and KS the cost of the key will not be
covered, only the service to deliver the key or perform the lockout service. .
Roadside assistance protection is void and of no effect if, at the time of the
incident necessitating roadside assistance, you or any authorized driver were
in violation of the rental agreement, including, without limitation, the
prohibited uses and violations set forth therein. In such cases, roadside
assistance will be available, but standard charges may apply.

Winter
Equipment

Please
check with the rental location or feel free to contact us by email at
info@vroomvroomvroom.com - we'll call the depot for you!