Sounds like the character hasn't been picked up by a census recently - there is a backlog of about ten days or so currently but that wouldn't explain it being a month behind on character level.

To ensure you get picked up by the site, you can run a census yourself - if you download the mod from http://www.warcraftrealms.com/censusmod/CensusPlus-20000-3.6.0.zip and install it, you'll find a button on your minimap with a "C" - use that to open the Censusplus window and take a census, it'll tell you in the chat window when it's finished.

From there, log out of the game (this is important, otherwise the data won't save), and go to http://www.warcraftrealms.com/upload.php to upload the information. Make sure you upload the Censusplus file in the SavedVariables folder as directed on the upload page, not the Censusplus folder, or it won't work! _________________EU-Draenor:
-- Sagart - Tairbh - Buinne - Balgair - Naomh - Eilnich - Ruire - Dubh - Laidir --