ESTIMATED SHIPPING TIMES: (Not Guarantees)
** HOLIDAYS AND BAD WEATHER WILL OFTEN RESULT IN DELAYS.**
- North America: 3-8 Business days. Actual times will depend on your location.
- International: 1-6 Weeks, customs can cause delays. Actual times will depend on your location.

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options

Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

Request a cancellation within: 0 hours of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Digital downloads

Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Privacy policy

I will only use your shipping and billing address, and contact information

To communicate with you about your order

To fulfill your order

For legal reasons (like paying taxes)

Frequently Asked Questions

Changes to products / Customization

Thanks so much for your interest in my shop. I understand sometimes it's hard to find exactly what you want.

However, as much as I'd love to accommodate the custom requests I receive, I don't have the bandwidth to do so at this time.

Although I can't provide you with custom items, I do often add new products to the shop weekly. So, check back with me and you may find exactly what you want!

Where is my order / When will my order arrive

Status: Please click on the tracking number (in blue) provided in your shipping confirmation email. This will give you an general tracking screen.

Delivery Date: If you click on the tracking number one more time (at the bottom) this will give you the detailed USPS tracking information which often provides more details and an estimated delivery date.

Wholesale availability

Yes I love wholesale! If you are interested in placing a wholesale order you can do so here (copy and paste link into browser) 👉🏻https://www.etsy.com/guest-pass/181bb1bc49b151aeb34a1386

If you have any questions please just send me a convo or email me directly at lisa@yellowdaisypaperco.com

Thanks for your interest!

International shipping cost

I only ship with Etsy package labels that include tracking information and customs labels for your orders. Yes, this method of shipping internationally is quite expensive and USPS has been increasing the charges over the past couple of years.

Also, please be aware that shipping times are also lengthy. Items may sit in customs for several days. Thanks so much for checking out my shop!

Address Issues: Shipping to a different address or address given is invalid

Refunds will not be given for invalid addresses entered by the customer. So please validate your address information when you place your order and we will all be happy! 😁

Please make sure your shipping address is correct before you complete the checkout process.

If you inform me of an address change immediately after you complete your purchase and I haven't shipped your item yet, I can change the address for you. Yay!

However, if you don't let me know in time and you've moved hopefully you left a forwarding address with the Postal Service! The post office should forward your mail, it will just take a bit longer.

Lost in the mail

Once the order has been shipped, I no longer have any control over your order.

The best place to find information will be through the tracking number and your local post office. Please check the tracking number provided on your order for details.

If you provided us with the correct address and notice that your tracking information hasn't updated in a few days, don't worry. Sometimes it just gets stuck and then will update again after a few more days.

If it appears to be lost or stuck forever you may want to open a lost mail claim with the USPS. They usually end up finding the package and will deliver it within a few days.

Will my order arrive by....

Please check the shipping information on the items for estimates. You will receive a shipping notification once the order ships with a tracking number. It's always difficult to predict the USPS shipping times and they can't be guaranteed.

During Holiday times there can be (and often are) delays with the Postal Service. Please make sure you order ahead of time.