We need to swap phones that are on opposite sides of the building. We have a Nortel BCM400 and I am unable to figure out how to do this I cannot just rewire the jacks because they are punched down in 2 different locations of the building. We have tried using the set relocation feature on the BCM but the sets are holding the extension instead of moving it. Can someone please help me out with this I need to get it done as soon as possible.