I am extremely new to Windows 8. I was handed over a work computer today that runs Windows 8, the previous employee set everything up using her personal email information (IE: the email from the main email envelope is her email, and the calendar feature would add details to her personal calendar not the one for work). She is not set up as a user on the computer at all, but her personal details are linked into the system.

I have searched the documents everywhere and have gone through settings for the two applications trying to work out how to remove her personal information from the system and replace it with the work information. She doesn't need to see the new schedules or the times that our employees will be out on different jobs.

Is there a way for me to go in and remove her personal information and replace it with the information for the company? I could sit and question her ethic as an employee for hours as to why she would do it this way, but honestly if her ethic was great, I wouldn't be taking this over at this point. I just need to ensure that the computer is set up for the business not for someone's personal email and calendar and ensure she isn't getting notifications of our future work schedules.

I have been struggling to insert a photo as part of a signature and was trying out various options when I found I could no longer try different pictures because the Single Photo option was suddenly missing from the top menu.

The Photo Album option still exists but where has the Single Photo option gone?

Assume I have read a message to which I wish to either post a question or ask for information from the author od the message (whose e-mail address is at the end of the message. I click on the his e-mail address and I get taken to the screen shown in the image attached.

Please note that "Windows Live Mail" is NOT listed as one of the alternatives. Is there a means whereby I can either add Windows Live Mail to the list or to change what happens when I click on the author's e-mail address so that I am taken to Windows Live mail rather than this list of potential e-mail programs?

2. got new computer (but they only have windows 8) am using the desktop part of the computer & installed a start menu so it "looked" reasonably like windows 7.

3. installed windows live mail on new computer since windows 8 has a weird email program.

4. had win 7 computer backed up, so had all my windows live emails safely there.

5. copied all the old win 7 emails into the NEW win 8 live email program

6. everything worked great,, could get new emails & all the old ones were there.

7. worked around the NEW live mail, by changing names of folders, deleting some emails etc. so the folder list was NOT the same as when I moved them, ( I have tons of folders under my inbox 13 years of saved emails)

8. looked in windows explorer at the folder where the emails were supposed to be saved.

9. but,,,,,,,,,,,, nothing was changed,,, it still was all the old names etc.

10. for example, I changed a folder name (IN live mail)from dog to cat, & deleted cow.

11. but looking at windows explorer it was still dog & cow was still there.

12. opening live mail,,, it was the changed folders cat.

13. so I do not get it..

14. why didn't the folders in windows explorer CHANGE to reflect all my changes in windows live mail?

15. I need to keep backing up this folder , in case something else goes "poof" To use it for restore.

My email server is POP only. I have been using Thunderbird for email, but it hangs up quite a bit.

My ISP does not offer IMAP, so want to keep my POP email, so have downloaded Windows Essentials/Live Mail. WLM receives ok, but will not send. As far as I can tell, I have the same account properties and settings (ports, checked boxes, login info, etc.) in WLM as I do in Thunderbird. And the settings are actually the same as on my old Vista machine using WLM which sent fine. I get this error screen from WLM when sending an email:

my elderly mother with her email access and it's a while since I've used Windows myself. When I set up the computer for her I installed Stardock so she wasn't faced with the fullscreen apps, and I installed Windows Live Mail because that is what she was used to. It was running fine for the past few months until yesterday, but now when she tries to run the program, it hangs, and there's nothing to do but restart the computer. (Task Manager doesn't see it running while it's trying to start up.)

I use Gmail as my primary email but now and again check the Windows 8 mail app for a tidy up. I'm very frustrated because when I delete from the inbox then go to the 'deleted' mail to tidy that up sometime the mail wont delete by pressing the delete icon (top right) or by pressing Ctrl+D even though I've highlighted everything. Now I can't delete from Junk or sent mail.

Is there any way to connect my Gmail account to the Mail Metro App without having to use my Live ID? I have absolutely no desire to tie all my stuff to a MS Live ID. Just want to be able to check my mail.

I have already installed Skype desktop to get around the Live ID crap for the metro version, and I will install Thunderbird if needed, but if I can find a way around it I will use the built in mail client.

I have recently bought a Windows 8 tablet, and also use a W7 PC. I use Outlook on the PC, and will be using the tablet while on the move, sometimes disconnected. I want to be able to take my emails, contacts, calendar and some documents with me on the tablet.

i intend to use SkyDrive for the documents, and will use the mail app, or install Outlook on the tablet to have a copy of emails on it, but I am not sure how to make sure that contacts and calendar are synchronised on both machines. I use a local to UK mail provider (btinternet).

This new sync tab feature in IE11 is handy. But it's also a bit annoying. I have about 7 or 8 PCs I use frequently and I re-install the OS all the time. So I end up with orphan machines that appear in IE 11 sync tabs and I can't seem to find a way to remove them. I also noticed that these tabs mysteriously disappeared on some of my machines.

If I delete my email address from the pre-installed email app, would that have any effect on the main user account, which I log into using that email address, and if I add someone else's email to the app, would our email accounts be synced?

So I have forgot my password for Firefox and entered my email to have them send me a reset link and it has not came and has been quiet some time. Is this usual and is there another way to change the password?

When using Flash Player within IE10 in 8, audio and video synch is fine at standard small screen, but when I go to full screen they do not synch. The video is behind timing with the audio. It looks as though the video skips now and then trying to catch up with the audio. I dual boot with 7 and do not have a problem with Flash within IE10 there, so I'm assuming it's not hardware. This happens on any site using Flash.

All the settings in both Flash Players are the same. The only difference is that my 7 OS is 32 bit with 32bit Flash whereas my 8 OS is 64bit with 32bit Flash.

Why can I not sync my Global Address Book? When I add info via active directory, it updates in the GAB, not in the contact list, and the contact list is what shows on the phone....and is what we need to update as we add info!!!!! Why isn't this possible? That isn't "syncing" that is just refreshing what is already there! We have around 500 employees, and having to log into each of there emails and add new contacts manually is NOT ok.

How do I sync my droid with exchange's GAB? Like I said, I can copy all of the GAB to contacts, but that doesn't do anything? It doesn't update in there when you add or change information..

With Google I managed to import my contacts, but I can't seem to find anything useful for importing email from Outlook to Live. For some reason Roadrunner and Outlook don't work well. I don't have many emails to import but is it possible to import a whole folder? Or do you have to import one at a time. If so, how?

I have used Google Chrome browser for years. Suddenly, it crashed. I uninstalled and reinstalled. No luck. Uninstalled with RevoUnistaller and deleted registry entries and leftover files. Reinstalled several times. No luck. IE, Firefox, etc. all work fine. Have 64bit computer with Windows 8.1 fully updated. Tried stable versions, beta, etc. Crashed when I try to open.

I just bought this new Asus VivoTab Smart. The MS Windows Explorer works fine, it was already on the Start screen. I added 2 ordinary Google search engines, (one in the UK) to the Start screen. (Neither was a Google Chrome). When I try to use either one of them I get this message: "There is a problem with the website's security certificate". Now I have the same thing on my laptop & have had no such problem with them. This is Windows 8.

I have Windows 8.1 - Google Chrome will not load pages at all.I bought this computer brand new about 1 month ago. Google chrome browser was working great until the day before yesterday - all of a sudden, will no longer load pages.- am overwhelmed with all of the posts about 8.1 issues.

My OS is windows 8 and browser is google chrome.pages are loading after refreshing about 30-40 times and even if they load,it is not proper (ie images not displayed....etc).here is the link to video showing the problem..

Quite a while ago, Google started with the pop-up messages on YouTube, asking to merge your Google+ and YouTube channel. At the time I didn't feel like it and selected that I wanted to keep both my Google+ page and my YouTube channel separate from each other on the same Gmail account.

However, on YouTube I now have two different channels. One that in fact is my Google+ profile (no videos) and the old YouTube Channel (with videos) that I already had.

How do I merge these two services from the same Gmail account to one profile?

Google Chrome opens fine when I've just started it. If I close it accidentally or forgot something and have to reopen it after I close it, it will not open. It's almost as if it isn't closing properly but when I check task manager it does not show it running. I have to wait 20 - 30 min. to open it again. I've reinstalled and it still does this. I've tried to find tech support for a free product on Google Chrome sites, but they only support free the products you purchase.

Windows XP did all I ever needed. Heck! Windows 2000 did all I ever needed. I use the phone only as a phone. But I do need email.

Got a Nokia Lumia 520 last month. Set up an email account xxxxxxxx@live.com

Thrashing around with Windows 8.1, now that XP has gone off support. Set up a Windows account xxxxxxxxx@outlook.com.

Still not understanding the difference between 'live.com' and 'outlook.com', but I am able to access email on both these accounts by login with a browser.

But I do not work my email through a browser. I use Thunderbird, and preview with MailWasher Pro to purge any junk from the server.

After over an hour thumping around, have not been able to get Thunderbird or MailWasher to work either the 'live' or 'outlook' account. Maybe problem with pop and smtp addresses. Beginning to think Microsoft allows only working the mail through a browser.

The email account which I actually use, and depend heavily upon, is tied to my ISP. Am considering change of ISP, and therefore a change to a non-isp linked email - like gmail or outlook. BUT... if I can't get Windows emails working except through the browser or phone, Windows email is of no practical use to me.

Any link to something that explains the difference between Windows 'live' and 'outlook'.