Free Resources

Understanding Fees

Credit card processing is a fee-for-service business. As a merchant services provider, TransFirst® offers merchant accounts and a host of products and services that enable businesses like yours to accept credit, debit and prepaid cards as well as other electronic payments.

Consider merchant account fees to be a cost of doing business and being competitive within your market. However, it’s a cost that generates its own revenue stream in the form of purchases made by cardholders who might not shop with you if they had to pay cash. By accepting credit cards, you are realizing income that generally more than covers what you spend on credit card processing each month.

Before you negotiate a merchant services agreement with TransFirst, we want you to understand the fees involved. Download Understanding Merchant Account Fees to find out what you need to know.

200,000

Richard Hari in your Colorado credit card customer service operation is one the best people I've ever dealt with in any type of business. I had a problem with credit card processing for my very, very small business. I was told I would get a call in two business days. Richard called in about 20 minutes. He was patient and took time to walk me through the process. Great job and a credit to TransFirst.

- Online Retailer | Bruceton Mills, WV

Two key things here. #1 – This program has saved me hundreds of dollars a year, and #2 – the service. The last time I called my question was answered in one simple phone call. We didn't take credit cards for a long time due to the expense ... I am so glad I took the time to listen when you came in because this is so much better.

- Restaurant Owner | Palm Bay, FL

TransFirst has done everything they said they would do, and they do it every month with service and savings. We are saving very big dollars each month, so we are very happy with the service.

- Police Benevolent Association | McDonough, GA

I'm writing to thank you for the superb customer support you've offered us in the setting up of our account. Your prompt replies to my questions, even through your illness, speaks very well of your organization and your own sense of responsibility. I would ask you to kindly forward this note to your supervisor, because I want him/her to appreciate your 'above and beyond' approach to your clients.

- Vision Care Provider | Windham, VT

I am extremely happy with TransFirst! The Transaction Express saves me hours a week with the ease of transactions and the up-to-date reporting. The service team is knowledgeable and eager to help. The best part, though, is the savings. Patrick made it so easy to switch merchant accounts. I wish I would have done it years ago!