Topic not covered?

Renew subscription

My account is up for renewal on 8 Feb. I wanted to confirm the amount I would be charged on 8th Feb - would it be 49$ as shown on the website?

Sayali

M

Mike Metcalf

On Tue, 31 Jan, 2017 at 1:47 PM

Hi,

You should probably RAISE A TICKET if you wish to contact customer support about billing questions.

-Mike (videoscribe user)

Matthew Cook

On Tue, 31 Jan, 2017 at 1:53 PM
Admin

Hi Sayali,

I've converted your post into a support ticket and sent a reply. Please check your email for further information.

S

Sayali Kale

On Wed, 8 Feb, 2017 at 10:22 AM

I was charged $144 for the same exact thing instead of $49 as shown on your website. I did not see your reply in time and cannot believe that one needs to cancel their subscription just so that they don't get ripped off. Please refund me the amount as this is extremely unethical on your part.