You can choose the Express Checkout option (your billing and shipping info will not be saved for future purchases) or Create an Account the first time you make a purchase. If you create an account, you will just need to remember your login id and password to access your account for future purchases as your shipping and billing address information will be saved along with info about past orders. If you forget your account password, you can have it e-mailed to you from the account log-in page.

We offer very reasonable shipping rates within the US and mainly use the US Postal Service. As postal costs have continued to rise, we are seeking to keep your costs as low as possible, using "flat rate" when possible. Larger packages, such as batting, cutting & press boards, etc., may incur a slightly higher cost. Shipping for International Orders will be confirmed, if requested, and are based on actual costs.

We'll also gladly process your order by phone with American Express, Visa, Mastercard or Discover! When you complete your order in the store, you can choose "will call with credit card" as a payment option.

Call 316-284-2547 or add the comment that you would like us to phone you.

Orders placed from within the state of Kansas will have a minimum 8.5% sales tax added, but will be adjusted to the local tax rate of the destination if higher. International orders (outside the US) may be subject to customs duties and taxes.

We strive to fill orders quickly. However, as Charlotte's Sew Natural is a very active store with lots of walk-in traffic, we can not always be certain that an item will be in stock. We will notify you if there is a problem delivering in a reasonable time. Please let us know if you have a special time frame requirement, and we will always try our hardest to meet this deadline.

We want everyone to be satisfied with their purchases. Fabric is cut specifically for orders. If you have a problem with your order, please let us know at once and we will try to resolve it quickly. We really appreciate your business and want you to be a repeat customer, not just a "one order wonder"! :)

Maybe you'd like to send a "hint" regarding a special occasion to a special someone. Or maybe you'd just like to keep a list of your favorite things for future shopping! Our wish list is easy to use! Just select the items you want into your shopping cart, then select Save Cart "Wish List" and enter your e-mail address and the e-mail address of the person you want to send your "hint" to along with a message. The contents of your cart will be saved with an ID number that will then be e-mailed to both of you. You (or your friend) will be able to retrieve the contents of the wish list by returning to the site and clicking on "check out." Just insert the wish list ID from your e-mail and the contents of the cart will reappear like magic.

If you need help with your order, please feel free to phone 316-284-2547 or e-mail.Thanks for shopping with us!