Arburg GmbH+Co. KG, Lossburg, Germany, is taking another step in customer support by extending its high standard of service worldwide. In future, international service technicians can benefit from the same high standard of training whether they attend a training course at the company headquarters in Lossburg or receive decentralised training in their own local language.

The program has started with Jason Ding, most recently Head of Service at Arburg’s subsidiary in Shanghai. He received basic training at headquarters from September to November 2014 and will be the first trainer at a subsidiary to train service technicians at local level. In future, this model will become a regular feature at Arburg, enabling native speakers to cover training course content with staff and customers in a professional way without language barriers.

“You are the first employee from a subsidiary to be trained as a trainer,” said Arburg Managing Partner Renate Keinath when she presented Jason Ding with his new trainer certificate on 18 November 2014. “We are very pleased that you will be able to share the experience and expertise you have gained here in Lossburg with our service technicians in China in future.” Jason Ding has already been working for Arburg in China for 18 years, mainly in the service area. In organisational terms, he is now part of the Product Training department and thus has access to the relevant documents at headquarters, enabling him to provide expert training for the technical team in China and, later, in other Asian countries.

Jason Ding believes it makes very good sense to train Chinese service technicians in their native language: “In China, it’s still difficult to find suitable employees with good English skills. That’s why training in the local language is better suited for communicating all the content in detail.” Now that he has received basic training as a trainer, Jason Ding will pay regular visits to the company’s German headquarters to see the latest interesting developments at first hand, so that he can incorporate these into his training courses in China.

Hanser best titles --- Order now with early bird discount!

Hanser is the only publisher specialized in rubber an plastics industry presenting in 2015 ChinaPlas. To celebrate this great event and to thank the trust and support from the readers and colleagues, Hanser would be glad to present the best products during ChinaPlas 2015 and offer the opportunity of on-site sales with the best prices. More noticeably, for the first time in ChinaPlas, Hanser would start an early bird pre-sale to give extra benefit to our customers. To view the early bird presale book list please see（ChinaPlas catalogue）

Early bird discount: 25% on the RMB retailing price (tax included) at fairwithfree shipment within mainland China. Discount until May 15th. Limited number of early bird titles,first order, first get.

LPKF Laser & Electronics AG, Garbsen, Germany, has received an order worth 2.5 million from a Chinese electronic manufacturer for Laser Direct Structuring (LDS) systems. This is the first phase of a large-scale order LPKF was expecting in the fourth quarter of 2014, but which the client postponed.

With LPKF's Laser Direct Structuring systems, circuit pathways can be imprinted directly onto three-dimensional plastic components. This saves on space and weight, making it particularly suited to the manufacture of components for small mobile end devices such as smartphones.

In the LDS patent dispute in China, the Supreme People's Court has released its decision to reject LPKF's appeal to review the case. This means that the LDS patent in China remains invalid. However, outside China, it continues to be valid in all significant markets. "We will continue to build on our LDS business in China, even without the patent. The higher quality and greater cost efficiency of our systems in the production process are the decisive factors here," says Ingo Bretthauer, CEO at LPKF.

LPKF Laser & Electronics AG, Garbsen, Germany, has received an order worth 2.5 million from a Chinese electronic manufacturer for Laser Direct Structuring (LDS) systems. This is the first phase of a large-scale order LPKF was expecting in the fourth quarter of 2014, but which the client postponed.

With LPKF's Laser Direct Structuring systems, circuit pathways can be imprinted directly onto three-dimensional plastic components. This saves on space and weight, making it particularly suited to the manufacture of components for small mobile end devices such as smartphones.

In the LDS patent dispute in China, the Supreme People's Court has released its decision to reject LPKF's appeal to review the case. This means that the LDS patent in China remains invalid. However, outside China, it continues to be valid in all significant markets. "We will continue to build on our LDS business in China, even without the patent. The higher quality and greater cost efficiency of our systems in the production process are the decisive factors here," says Ingo Bretthauer, CEO at LPKF.

2015 Plastics Technology Conference in Guangzhou

The first international conference for Plastics Technology for high efficiency in mold making and injection molding, takes place on 18th and 19th May 2015 in Guangzhou, just before Chinaplas 2015. The conference is organized SKZ – German Plastic Center.

Cost effectiveness and automation will be some of the main topics on this year’s Chinaplas. Experts estimate by the end of 2017 the number of industrial robots working in China to be higher than in the European Union or North America. The amount of operational units is expected to double from 200000 to 400000.

The goal is to improve the product quality and reproducible cycle times. Prior to the Chinaplas, this conference will provide a unique insight in the recent state and new developments of molding tool and injection molding machine production, as well as automation.

Experts from global enterprises will present current and new technologies, applications and solutions in various lectures and be available to discuss the topics with the audience.

The presentations will be given in English or Chinese and translated by a professional conference interpreter.

Make sure that you attend this meeting to identify the main changes and trends and to develop adequate strategies for today and tomorrow.