1.0 Overview

The information in this Readme file pertains to the Update for Novell ZENworks 10 Asset Management SP3 (10.3.4).

2.0 About Version 10.3.4

This version provides fixes to some of the issues discovered in ZENworks 10 Asset Management SP3.

Some version 10.3.4 changes might have been included in the English version of the ZENworks 10 Management SP3 guides after they were translated into other languages. We recommend that you check the English documentation for a complete list of the documentation updates. All untranslated documentation updates will be incorporated into the non-English versions of the online documentation with the next media release of ZENworks.

3.0 Deploying Version 10.3.4

3.1 Planning to Deploy Version 10.3.4

You must consider the following guidelines to plan for the deployment of version 10.3.4 in your Management Zone:

Upgrading from ZENworks 10 Asset Management SP 3 (10.3.4) to ZENworks 11 or 11 SP1 is not supported. If you choose to deploy version 10.3.4, you can directly upgrade to ZENworks 11 SP2 after ZENworks 11 SP2 is released.

If your Management Zone consists of ZENworks Asset Management 10.2.x Windows Satellites and managed devices, you can deploy version 10.3.4 to the devices only if the ZENworks 10 Asset Management SP3 update has been downloaded and is available in the Management Zone. The ZENworks 10 Asset Management SP3 update is deployed first, and subsequently version 10.3.4 is deployed. Therefore, the device reboots twice.

You must deploy version 10.3.4 first to the Primary Servers, subsequently to Satellites, and finally to managed devices.

If your Management Zone consists of ZENworks Asset Management 10.3, 10.3.2, 10.3.3, or 10.3.4 Primary Servers and ZENworks Asset Management 10.2.x/10.3/10.3.1/10.3.2/10.3.3 managed devices and Satellites, and if you choose to deploy version 10.3.4:

Ensure that the ZENworks Asset Management version of a managed device is earlier than or the same as the ZENworks Asset Management version of its Satellite and Primary Server.

Ensure that the ZENworks Asset Management version of the Satellite is earlier than or the same as the ZENworks Asset Management version of its Primary Server.

Refer to the following table to understand the ZENworks Asset Management support matrix:

Managed Device

Satellite Servers

Primary Servers

v10.2

v10.2, v10.2.1, v10.2.2, v10.3, v10.3.1, v10.3.2, v10.3.3, v10.3.4

v10.3.4

v10.2.1

v10.2.1, v10.2.2, v10.3, v10.3.1, v10.3.2, v10.3.3, v10.3.4

v10.3.4

v10.2.2

v10.2.2, v10.3, v10.3.1, v10.3.2, v10.3.3, v10.3.4

v10.3.4

v10.3

v10.3, v10.3.1, v10.3.2, v10.3.3, v10.3.4

v10.3.4

v10.3.1

v10.3.1, v10.3.2, v10.3.3, v10.3.4

v10.3.4

v10.3.2

v10.3.2, v10.3.3, v10.3.4

v10.3.4

v10.3.3

v10.3.3, v10.3.4

v10.3.4

3.2 Downloading and Deploying Version 10.3.4

For instructions on downloading and deploying version 10.3.4 as an update, see “ZENworks System Updates” in the ZENworks 10 Asset Management System Administration Reference.

4.0 What’s New

5.0 Issues Resolved by Version 10.3.4

Some of the issues identified in the initial version of ZENworks 10 Asset Management SP3 have been resolved with this release. For a list of the resolved issues, see TID 7008244 in the Novell Support Knowledgebase.

If there are multiple types of operating systems in an environment and if one Primary Sever is on Windows and another Primary Server is on Linux, KB Merge might not finish in some cases. You see the following error message in ZENworks Control Center:

An error occurred during the KB Merge. If this problem persists, please contact Technical Support.

Workaround: If the first Primary Server is on Windows and the second Primary Server is on Linux, modify the pathnames for the second Primary Server:

On the Linux Primary Server, go to /var/opt/novell/zenworks/tmp/kb/pre.

The filenames currently have the path as part of the filename. Rename the following files by removing the "C:\Program Files (x86)\Novell\ZENworks\conf\pru\" path:

Select the products, click Action, then select Update knowledgebase with Local Product Changes to apply the changes.

6.2.3 Unable to perform the In list function on existing Web Intelligence reports with a Firefox 7 browser

The In list function cannot be performed on existing Web Intelligence reports when you use a Firefox 7 browser. This is because BusinessObjects Enterprise XI 3.1 SP1 does not support the Firefox 7 browser.

Workaround: None.

7.0 Legal Notices

Novell, Inc. makes no representations or warranties with respect to the contents or use of this documentation, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc. reserves the right to revise this publication and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes.

Further, Novell, Inc. makes no representations or warranties with respect to any software, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc. reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to notify any person or entity of such changes.

Any products or technical information provided under this Agreement may be subject to U.S. export controls and the trade laws of other countries. You agree to comply with all export control regulations and to obtain any required licenses or classification to export, re-export, or import deliverables. You agree not to export or re-export to entities on the current U.S. export exclusion lists or to any embargoed or terrorist countries as specified in the U.S. export laws. You agree to not use deliverables for prohibited nuclear, missile, or chemical biological weaponry end uses. Please refer to the Novell International Trade Services Web page for more information on exporting Novell software. Novell assumes no responsibility for your failure to obtain any necessary export approvals.