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I don't have mine in front of me but it does not look like you have the blade holder positioned correctly. I'm pretty sure the brass knob portion of mine sits flush with the black carrier. Make sure the blade holder is sitting in the correct position.

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my sc came in damaged and wouldn't cut. had to replace the carriage. not sure , but I'm with iron bar. check to see if the tool holder is in the correct groove. I'm also a newbie. had my cutter since may. so I'm not sure if this will help, but I'm running a lot more pressure than you . on a lot of stuff I'm running speed at 300 and pressure around 100

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I don't have mine in front of me but it does not look like you have the blade holder positioned correctly. I'm pretty sure the brass knob portion of mine sits flush with the black carrier. Make sure the blade holder is sitting in the correct position.

The blade doesn't even touch the vinyl, it's flush.

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my sc came in damaged and wouldn't cut. had to replace the carriage. not sure , but I'm with iron bar. check to see if the tool holder is in the correct groove. I'm also a newbie. had my cutter since may. so I'm not sure if this will help, but I'm running a lot more pressure than you . on a lot of stuff I'm running speed at 300 and pressure around 100

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so you checked and all the carriage rollers are engaged in the track? just verifying as we have seen many times where a carriage wheel will jump off the track in shipping and the picture made it look like your carriage is sitting a little cock eyed. could just be the angle but that will cause the blade holder to stay up off the vinyl

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so you checked and all the carriage rollers are engaged in the track? just verifying as we have seen many times where a carriage wheel will jump off the track in shipping and the picture made it look like your carriage is sitting a little cock eyed. could just be the angle but that will cause the blade holder to stay up off the vinyl

Now it is making some test cuts but it is being weird with the pressure.

I don't think the pressure should be up in the 170's

The blade is place as specified (half the hight of a credit card, the blade just doesn't do a smooth cut.

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1/2 a credit card length is about 10 times too much blade . . . cant remember what the pressure numbers are on a titan as they are different on every cutter I have touched over the years - with some that is not a high number - on a graphtec that would be astronomical - again on some of the old mh cutters with one series of mainboards they had it would have been low - I say set it at what works properly

from our old friend skeeter

To start with, you should set your blade depth correctly, by taking the blade holder out of the machine, and firmly cut across a piece of scrap vinyl, you will be cutting. You should only be cutting the vinyl and barely a mark on wax paper backing, Adjust blade to get there, Then put the blade holder back in machine, and use the force of the machine to get there, same results, only cutting the vinyl and barely a mark in wax paper backing.

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the ribbon cable is correct - it curls back and forth so it doesn't crimp. I am confused as the description I reposted above is nothing like the 1/2 a credit card as you described using.
if you call support tomorrow during regular business hours they will walk you thru the troubleshooting to find the problem. on the user forum we try to suggest problems we have seen over the years but do not work for uscutter - we all volunteer our time

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the ribbon cable is correct - it curls back and forth so it doesn't crimp. I am confused as the description I reposted above is nothing like the 1/2 a credit card as you described using.
if you call support tomorrow during regular business hours they will walk you thru the troubleshooting to find the problem. on the user forum we try to suggest problems we have seen over the years but do not work for uscutter - we all volunteer our time

I appreciate your help so much, thank you!

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OK, I have to say that I can't even see anything in that sideways video, and if I were you, I would take the whole blade holder apart, take out the blade itself from the bearing, throw a drop of sewing machine oil in the hole, replace everything, and start fresh, again making sure the carriage is on track correctly. That puppy is still probably not seated properly.

For the record, my SC unit when I owned it ran with pressure around 300. FWIW.

And instead of a test cut, send a cut command from your software, using a small 2" text sample like the word "GO"

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Now it is making some test cuts but it is being weird with the pressure.

I don't think the pressure should be up in the 170's

The blade is place as specified (half the hight of a credit card, the blade just doesn't do a smooth cut.

that sounds like it is too far out. I didn't have a chance to log on earlier. so just seeing all this. I'm sure customer serv can help you mon. if you are still up shoot me a txt I will see if I can help any. 828-413-1104

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watching the last videos I'm going with the others with it looks like the carriage may not be seat properly. the front white roller looks to be in track. is the rear 1? primal told me the drop of oil tip, it worked. as far as setting the way I set mine was another tip I found online. just barely out and test it by hand on post it notes. correct only cuts the top sheet

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the ribbon cable is correct - it curls back and forth so it doesn't crimp. I am confused as the description I reposted above is nothing like the 1/2 a credit card as you described using.
if you call support tomorrow during regular business hours they will walk you thru the troubleshooting to find the problem. on the user forum we try to suggest problems we have seen over the years but do not work for uscutter - we all volunteer our time

I appreciate your help so much, thank you!

The wheel was off the roller, I couldn't tell that it was until I moved the carriage all the way to the left haha