results-oriented professional with solid knowledge of management
and best practices for the related business context. perform daily functions and
requests according to appropriate internal policies and procedures.
demonstrate a commitment to continuous improvement, to include the use of contemporary
applicable technology. bilingual in german and english.

support
the efforts of 5 different stores in the akron/cleveland area including a store
rollout from the ground up. demonstrate service skills leading to recognition
for positive performance reviews all 3 years with the company. provide customer
service by greeting and assisting customers, and responding to customer
inquiries and complaints. direct and supervise employees engaged in sales,
inventory-taking, reconciling cash receipts, or in performing services for customers.

monitor sales activities to ensure that customers receive
satisfactory service and quality goods.

inventory stock and reorder when inventory drops to a
specified level.

instruct staff on how to handle difficult and complicated
sales.

hire, train, and evaluate personnel in sales or marketing
establishments, promoting or firing workers when appropriate.

assign employees to specific duties.

examine merchandise to ensure that it is correctly priced
and displayed and that it functions as advertised.

beau's grille, akron/fairlawn hilton, akron, oh

server, 03/2006 c 04/2007

ensured
every guest entering into restaurant is acknowledged properly and greeted
warmly. stood as the front interface to guests and recognized importance of
demonstrating a professional gesture and polite behavior within this dining
facility associated with a 4-star hotel.

assisted in sitting the guests when they arrived, took
their orders, and serve food and beverages, cleared used cutlery and
replaced table settings when guests leave.

provided polite service to customers, recommending daily
specials and beverages.

checked with customers to ensure that they are enjoying
their meals and took appropriate action to correct any complaints or
requests.

crowne plaza - quaker square hotel, akron, oh

server/bartender/line cook/baker, 09/2003 c 03/2005

inspected
food preparation and serving areas to ensure observance of safe, sanitary
food-handling practices. turned or stirred foods to ensure even cooking; seasoned
and cooked food according to recipes or personal judgment and experience.

observed and tested foods to determine if they have been
cooked sufficiently, using methods such as tasting, smelling, or piercing
them with utensils.

weighed, measured, and mixed ingredients according to recipes
or personal judgment, using various kitchen utensils and equipment
including regulating temperature of ovens, broilers, grills, and
roasters.

baked, roasted, broiled, and steamed meats, fish,
vegetables, and other foods; washed, peeled, cut, and seeded fruits and
vegetables to prepare them for consumption.