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why my v.c 47247 can't work up to 2 days.

November 1, 09 10:10

goodmorning!!! my english are not good but i'm going to try for the best. i'm glad to be here. i need your help(for anyone who can help me).first i would like from the vaheron constantin to answer to me and then from anyone else. i bought the v.c patrimony 31-day retrograding 47247 6 months ago and until now 5-6 times i gave it back to ''central copmany'' here to greece because after one day please in my haqnd it STOPS!!! SOME THOUSAND EUROS AND IT STOPS.tell me what to do because now i'm sending this my watch is not on my hand but at the company. i'm very angry because most time my watch is at the company and not on my hand.sorry for my english!!! i wish to have an answer...

good morning from Athens first wellcome to this special forum and congratulation for your special watch now for your problem i realy cant say many things but i can assure you from my personal experience that the guys in Palantzian service do excelent job and realy try for the best so i believe that they resolve your problem
filika
vassilis

Good morning from an Athenian who lives in Nicosia. I'm really sorry to hear about your problem. That's an amazing watch.
Your problem is that it doesn't keep the 38 hours power reserve or that even while you wear it it doesn't "charge"?
If the case is the second I would ask for a replace.
Giorgos

Can you please describe the problem? Is it with the retrograde date hand, day of the week, or basic movement's time keeping? I'm sure VC can fix it. Is it VC that is directly communicating with you? Richemont? Or an authorized dealer?
I have the regular production version, ref. #47245. I bought it new over 2 years ago and have never had a problem with it. Before I bought it, I read that it was a very reliable piece with a tried and true movement. I'm curious what type of problem it has because these watches have the exact same movements and features, besides the semi-skeleton appearance of your limited edition version.
I'm sure service quality varies by country/city but I've received great service from VC in Shanghai and NY as well as Richemont in the U.S. Please let us know how things work out, any bad service would be a poor reflection on the brand.
Best Regards, Dan