Fix Banner Oracle issues with Java in macOS

Issue: If you start Mozilla Firefox in macOS and see nothing but a white screen, this is usually due to an issue with Java, which is required. This document describes the steps necessary to solve this issue.

Uninstall the current version of Java on your system

Click on the Finder icon located in your dock. On the Finder menu along the top left of your screen, select Go > Applications.

In the Search box in the upper right corner, type in JavaAppletPlugin.plugin and press the return key.

In the search results, right-click on the JavaAppletPlugin.plugin file and select Move to Trash.