BISSELL is committed to donating up to $1,000,000 each year to BPF, but is on track to far exceed that goal. BISSELL will donate up to $10 for each pet product purchased* to BPF to help find every pet a home.

Adjust the height of the vacuum using the height adjustment knob. By raising the base slightly, this should help to ensure the brush is rotating freely. If the problem persists, please contact BISSELL Consumer Care at 1-800-237-7691 so a Consumer Care Representative may assist you.