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OMS Amazon and E-commerce API Integration

on August 27, 2018

OMS Amazon and E-commerce API Integration

Your consumers expect your items to ship fast and receive their items within two days or even on the same day. To meet these expectations, selling items online becomes a challenge with a limited time to fulfill each order. In order to succeed in this fast-paced environment, additional tools are needed to help automate and quicken order fulfillments previously unachievable. OMS’s E-commerce API integration is designed to serve this purpose since it brings real-time order uploads and downloads between your OMS system and Amazon, as well as dedicated inventory availability control.

While Amazon is the largest e-commerce site our customers have requested to integrate with OMS, we support a number of other platforms as well, namely eBay, Zoho, and ShipStation with their respective APIs. OMS integrates with each site in a similar method as Amazon, whose platform we will primarily cover in this post.

Inventory Control

By setting up the OMS Inventory and Amazon SKU# Reference Table, the OMS API integration system is able to upload and download item quantities to and from Amazon based on the availability reported by OMS in real-time. Both the OMS API user interface and the OMS system are integrated to report the stock level with an assigned warehouse number. This brings much clearer reporting and allows you to determine in real-time what items are shipping via Amazon.

Order Management

The OMS Amazon API integration system allows you to download and upload order fulfillment status with tracking numbers in a scheduled interval, as seen above. OMS supports both Fulfillment by Amazon (FBA) and orders fulfilled by you as the merchant, known as Merchant Filled Network (MFN) or Fulfilled by Merchant (FBM).

In addition, the order management allows you to download and upload specific orders based on their status, as well as which orders to provide and receive from Amazon. This is great if you have orders that may take days to be fulfilled, or want to filter out orders that have not been updated before a certain period of time.

Transaction Activity Log

If you want to view a history of your order and inventory transactions, you can do so right from the OMS Amazon API Manager and log screens without having to launch OMS on your own workstations. This list gives you the unique request ID provided between OMS and Amazon, as well as the status of each order transaction.

What to learn more?

OMS is committed to serving your business and making sure you get the most out of your system. If you want to learn more about how these integrations with leading e-commerce sites can work for your business, please do not hesitate to contact us anytime.

This article was published alongside the OMS Monthly Newsletter for August 2018.Request a demo for these exciting features today!