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Cabinets To Go!

And it's all Chinese. What quality "all plywood" do you think they use? The kind with the extra formaldehyde or with some other toxic substance? You can't even find the same company supplying them for longer than a year or two before it goes out of business and on to the next supplier.

I just wanted to add that we had the opportunity to carry Chinese cabinets in our showroom, and I couldn't find any that would pass my quality control assessment. Much less get a KCMA seal of approval. If you want to read about how tough cabinets have to be to pass that testing, read about theKCMA testing procedures.

Cabinets To Go!

i am cabinet shopping right now. i had intended to buy online. after checking out a few local places. actually SEEING/TOUCHING what i would get. then getting estimates. there is very little price difference. and they come fully assembled, not that that matters to me. its just the way its done here.

quality. these are all RTA cabinets i am looking at. i saw a 10x10 for $1300. and they didn't look half bad. the quality wasn't great, but on a real budget, i could live with them.
but i am going the next step up. my 10x10 would be about $2600. but i am not getting 10x10. my 2 estimates are just under $6000. i am being told i have a large kitchen, idk about that. but it is much larger than a 10x10.

anyway. from what i have seen. you get what you pay for. and if you pay for undermount slides, you get better quality cabinets.

Cabinets To Go!

Cabinets To Go!

I have cabinets bought from them and love them we used them for our bar in the game room, it has a granite counter top no problem. They are sturdy and we have had a lot of contractors comment on how they look and how ell they are built. I plan on putting them in my kitchen.

Cabinets To Go!

Their cabinets are junk.
they are a cheaply made Chinese RTA cabinet.
The quality control at all levels is terrible.
The manufacturer spits out inconsistent garbage.
It is common for moldings to vary in width by up to a 1/2".
Colors are inconsistent(not just stain and wood variation, they use different paints so the same color can be noticably different between cabinets)

The customer service is appalling.
The owner is nothing more than a shady dishonest used car salesman.
It is common to see adds for 90% off your new kitchen.
What can you buy for 90% off?
Pieces of damaged cabinets.

Their regular priced cabinets are junk.
The plywood is sub-standard.
Plywood backs on base cabinets are only 2/3 of the height.

The company has an internal practice of saying absolutely anything to get a sale.
They will tell you anything you want to hear.
30 year comprehensive warranty.
After 6 months when your hinges fall off the cabinets though, customer service calls the "normal wear and tear".
I guess their cabinets are not meant to be opened and closed.

Another common lie is the delivery time frames.
Salespeople will regularly tell you anything from 1-3 weeks lead time.
Hardly ever happens.
Common practice for them is to order a full kitchen, collect your money, promise an unreal delivery date, but never let you know that 4 of your cabinets are backordered for 2 months.

Take a close look at their showrooms
Cabinets are damaged in every showroom I've seen.
Drawers dont close properly, hinges are failing, etc.

You get what you pay for.
What you pay for with Cabinets to go:
A lot of headaches.
An inferior product at an inflated price.
Negligent design(most salespeople have never been trained for kitchen design)
Empty promises.
Lies
An enormous advertising campaign.

Read your sales receipt.
The printed verbiage is very different from what they say.
Try asking your salesperson to put their promises down in writing.
Then try getting the owner to honor anything.

Stay away.
If you have been duped by this company, call your credit card company and cancel the charges.

Look online.
You can find the same chinese cabinets at half the price.
If you want to buy this inferior product, dont bother with Cabinets to Gos inflated prices.

Cabinets To Go!

Quote:

Originally Posted by CABINETSTOGO

Their cabinets are junk.
they are a cheaply made Chinese RTA cabinet.
The quality control at all levels is terrible.
The manufacturer spits out inconsistent garbage.
It is common for moldings to vary in width by up to a 1/2".
Colors are inconsistent(not just stain and wood variation, they use different paints so the same color can be noticably different between cabinets)

The customer service is appalling.
The owner is nothing more than a shady dishonest used car salesman.
It is common to see adds for 90% off your new kitchen.
What can you buy for 90% off?
Pieces of damaged cabinets.

Their regular priced cabinets are junk.
The plywood is sub-standard.
Plywood backs on base cabinets are only 2/3 of the height.

The company has an internal practice of saying absolutely anything to get a sale.
They will tell you anything you want to hear.
30 year comprehensive warranty.
After 6 months when your hinges fall off the cabinets though, customer service calls the "normal wear and tear".
I guess their cabinets are not meant to be opened and closed.

Another common lie is the delivery time frames.
Salespeople will regularly tell you anything from 1-3 weeks lead time.
Hardly ever happens.
Common practice for them is to order a full kitchen, collect your money, promise an unreal delivery date, but never let you know that 4 of your cabinets are backordered for 2 months.

Take a close look at their showrooms
Cabinets are damaged in every showroom I've seen.
Drawers dont close properly, hinges are failing, etc.

You get what you pay for.
What you pay for with Cabinets to go:
A lot of headaches.
An inferior product at an inflated price.
Negligent design(most salespeople have never been trained for kitchen design)
Empty promises.
Lies
An enormous advertising campaign.

Read your sales receipt.
The printed verbiage is very different from what they say.
Try asking your salesperson to put their promises down in writing.
Then try getting the owner to honor anything.

Stay away.
If you have been duped by this company, call your credit card company and cancel the charges.

Look online.
You can find the same chinese cabinets at half the price.
If you want to buy this inferior product, dont bother with Cabinets to Gos inflated prices.

don't pay any attention to this. spam all the way. i have seen diy cabinets, and they are fine.

Cabinets To Go!

Well, to the 2 posts that cry spammer.

I have had a lot of experience with Cabinets to Go.

Have fun with customer call backs.

Their cabinets are definitely junk.

For anyone that does not believe be just make sure to ask the following questions when you go to their stores:
1. What is covered under the warranty?
Ask specific question like:
If my hinges come loos from the cabinet is that covered?
If the hinges or drawer slides break is that covered?
If the plywood delaminates what is covered?
Have them put all this in writing on your sales receipt.
2. Can I see the warranty in writing?
The actual written warranty is so vague it is scary.
3. Ask your salesperson what type of training they have had.
4. How long have they worked there.
5. Ask if they will be able to give you an accurate delivery timeframe.
Before you sign on the bottom line, have them put down in writing a discount per week that they miss their deadline.
6. Ask if any cabinets are on backorder, they will rarely tell you upfront on their own if they are.

Then look around at the cabinets in the showroom.
Open and close all of the doors and drawers.
Take note of how they are scratched and worn.

This is not an old company. Most showrooms have only been open for 2 years.
If the cabinets are in that poor shape already, how do you think they will look in your home?

Cabinets To Go!

Quote:

Originally Posted by CABINETSTOGO

Well, to the 2 posts that cry spammer.

I have had a lot of experience with Cabinets to Go.

Have fun with customer call backs.

Their cabinets are definitely junk.

For anyone that does not believe be just make sure to ask the following questions when you go to their stores:
1. What is covered under the warranty?
Ask specific question like:
If my hinges come loos from the cabinet is that covered?
If the hinges or drawer slides break is that covered?
If the plywood delaminates what is covered?
Have them put all this in writing on your sales receipt.
2. Can I see the warranty in writing?
The actual written warranty is so vague it is scary.
3. Ask your salesperson what type of training they have had.
4. How long have they worked there.
5. Ask if they will be able to give you an accurate delivery timeframe.
Before you sign on the bottom line, have them put down in writing a discount per week that they miss their deadline.
6. Ask if any cabinets are on backorder, they will rarely tell you upfront on their own if they are.

Then look around at the cabinets in the showroom.
Open and close all of the doors and drawers.
Take note of how they are scratched and worn.

This is not an old company. Most showrooms have only been open for 2 years.
If the cabinets are in that poor shape already, how do you think they will look in your home?

Below is one of our forum rules, please read:

"I just wanted to post a quick reminder here. This is a "how to do it yourself" site and not a "why I hate this product" site. If you have a question about a product or need help with it please post about it. If you're here just to make some sort of public statement about a product or company then this is not the place for you.

Thanks.
__________________
Nathan

"He is no fool who gives what he cannot keep to gain that which he cannot lose." - Jim Elliot"