eCommerce

We treat eCommerce as an integral place of your retail operations rather than partitioning it as a separate piece.

With that in mind, we provide a central catalog that serves all channels of retail, especially eCommerce. It’s one central place to manage all catalog information and enrichment, whether it’s digital imagery or lengthy descriptions. No more separate silos of catalog information.

Working with our CRM Suite, customers are recognized across any channel whether it’s online or in-store. They can register online and their purchase history, personal information, customer rewards, and more are available in-store and vice versa. See our CRM section to learn more.

All Stored Value Services function on our eCommerce integration. Whether it’s supporting gift card purchases online or in-store, we make no distinction between the two. This goes beyond just gift cards and includes Loyalty Programs, Coupons, and Promotions; we make them universally available on any channel.

We support a variety of eCommerce platforms such as: Demandware, Magento, Shopify, and Woo.

Because we've structured your retail management around a central hub, you can control your Available-to-Sell through Real-Time Availability. Being able to consider all the inventory in your stores allows you to selectively expose it online for sale.

All inventory is updated in real-time. This gives you an endless aisle where you can process an order online and fulfill from a store or warehouse, and even allow the customer to pick-up in a store nearby. Our robust Order Management System dispatches these orders to the locations or to a warehouse.