Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

1. Pay upfront using your credit card or PayPal;2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or3. Pay the workshop once your car service and/or repairs have been completed.

"Bridgestone Merrylands were great, they called me up to advise that there were more things needed to..."

"Bridgestone Merrylands were great, they called me up to advise that there were more things needed to be done. Of course they told me the reason and the price. So they gave me the option to do them or not.
Appreciate the honesty they gave and speediness of their labour work, they have gone past and beyond the service I usually get from mechanics. Definitely will be going back to them and highly recommend to others."

"They rang me and said my car needed two replacement globes for brake and reverse light. When I check..."

"They rang me and said my car needed two replacement globes for brake and reverse light. When I checked those lights after I picked up my car, they are all in working condition. Not sure they were trying to rip the customers off!"

"Would like to say as a first time customer using AutoGuru I am happy with the service and the outcom..."

"Would like to say as a first time customer using AutoGuru I am happy with the service and the outcome that has lead me to Doulman workshop, extremely pleased with all the services, from friendly customer services from all the staff, very professional and I would definitely recommend Doulman workshop to anyone that is looking for A+ Customer Service and services. Very happy customer.
Thank you
Anne😊"

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