I came home crying today. I arrived for my appointment early, watched several gals exit the salon. All looked great, blonde and silky, short and sassy, gray and soft. When I went into the new salon, it was trendy and clean. Eveyone was friendly, even the other customers. Several people complimented my curls. Why is it your hair, which has looked like crap for the last 3 months, looks good right before you get it cut/colored/ruined. The stylist was very nice, she listened to my concerns, looked at my pictures, answered my questions reasonably, took plenty of time for the consultation prior to doing anything to my hair. I was feeling pretty confident. That's why the horrible outcome hit me so hard. I do not know any one who would be happy walking out of a salon with this mess especially after dropping $120. It was all I could do to force myself to complete my errands before going home to hide. Granted I admittedly have high hopes every time and very possibly unrealistic expectations. But really I know with absolute certainty that this stylist would not leave the house if her hair looked as mine did after an hour and a half in her chair. My poor sweet husband did his best to console me. "It will look better after you do it yourself". Which is obviously true because it can't look any worse. But really is it too much to ask to really "look like you just left the salon"? That fresh, shiny bouncy look and feel. So here's the description: The good - nice darker color; the bad-sulfate shampoo and cones; the ugly - totally flat, stringy, fried looking top layer of hair . I know you are thinking - did you tell her? Yes, very nicely. Her response was - If we cut the top any more (for more height) you will have a total afro (like that is a bad thing first of all)and then she said "let the color settle in for a couple of days and then if you still aren't happy I will cut it again for free." Really? Sorry I just cannot bear to post pics. Thanks for listening.

I'm so sorry to hear that. I am terrified of having my hair cut after a few terrible experiences like yours. Maybe a few days to settle and some DT may help to get it back to its former self. Good luck and patience

I'm sorry this happened to you the same thing happened to me last week too! I went into a salon and absolutely hated the way I left. Have you tried twisting your curls on top? When I first started CG, I had a big problem with frizz on top, as most of the heat damage happened on the canopy. Maybe try twisting the curls back into shape about midway through drying with a little bit of a styler or oil or something. Not very much at all, but enough to coat the hairs as you try to twist a bit of shape into them. It won't be perfect, but it might help

It's been about a week and I've acclimated to my new 'do. Luckily for me, my problem was that it looked basically the same, with a lot less thickness and no layers like I asked, so it wasn't a totally jarring experience. Like your man said(just like mine aren't they cute?), you will make it look good again, I promise!

I agree with deep conditioning, and give it a few days, I wish you had a pic to show, maybe a b&a but I completely understand, 4 years and a couple weeks ago I let a friends daughter (who was graduating cosmetology school the next day cut my hair showed her a picture, (I don't have on my phone sorry) about nape length short in back and longer on sides, she gave me a cut .... short all over, not a hair was longer than 2 maybe 2 1/2" I was mortified, paid her anyways and cried for months. Starting Googling how to make hair grow fast, was introduced to hair care forums, and now here I am. Anyways the cut wasn't bad, it just wasn't what I wanted so it took me about 3 years before I trusted anyone near my hair with sissies, I then explained everything to her, made her let me watch her cut it and get a ruler to measure. (Yes I tipped her nicely)
I hope you grow to at least deal with it for the time being and thank god hair grows back!! Try some biotin and folic acid for 3 months. Best of luck to ya and ((**hugs**))

Oh I'm so sorry this happened to you Have you tried styling it yourself yet? I think many of us rarely love when someone else styles our hair - its usually the products or the technique. I normally like to come home after a cut and style it myself to get a feel for it. Also, remember that sometimes hair takes a little while to adapt to a new cut, I'm sure you will get the hang of your new 'do in no time. If you feel up to it, post pics - youre in the right place for advice, ideas, and encouragement!!

Ugh... I know the feeling. I went through the same thing this week. It's the disappointment of walking out of a salon looking worse than when you went in.

Hope you managed to make it look better

Originally Posted by princesspie

This was it exactly!! I did it myself this morning and it is better. I had just received some Curl Keeper in the mail and tried that. It really helped the top as well as making the rest more curly. The two things I really wanted to accomplish with the cut have not significantly changed. Achieving more height on the top and dealing with the straight hank of hair at the nape of my neck.
Should I go back for a recut? A scary thought - but a definite option. Thanks for the responses. It really does help! It's sad that so many curlies have these experiences, do straighties suffer as often?

I have yet to walk out of a salon looking like "I just walked out of a salon" (unless I get a blowout). This is why I never schedule a hair appointment right before I have to be somewhere.The thing is, it took ME years to figure out how to properly care for and style my hair, so how can I expect the average stylist to know how to do it right off the bat? Even now, knowing my hair very well, I still have bad hair days, so I'm not going to get upset at someone who only handles my hair 4-6 times a year and can't style my hair like I can. It's the cut that matters, IMHO, not how they style it.

If you hated the results, why would you go back for a fix? I know that many people do this, but I would ONLY do that if I had been working with the stylist for a long time, and maybe there was just a "goof". I never like the way my hair looks - or feels - when I leave the salon. Including my last Deva stylings. I dont like their products, or how much conditioner she used, and the product overload. But I liked the cut and color.

.[QUOTE=Libra_Moon;1965829]I agree with deep conditioning, and give it a few days, I wish you had a pic to show, maybe a b&a but I completely understand, 4 years and a couple weeks ago I let a friends daughter (who was graduating cosmetology school the next day cut my hair showed her a picture, (I don't have on my phone sorry) about nape length short in back and longer on sides, she gave me a cut .... short all over, not a hair was longer than 2 maybe 2 1/2" I was mortified, paid her anyways and cried for months. Starting Googling how to make hair grow fast, was introduced to hair care forums, and now here I am. Anyways the cut wasn't bad, it just wasn't what I wanted so it took me about 3 years before I trusted anyone near my hair with sissies, I then explained everything to her, made her let me watch her cut it and get a ruler to measure. (Yes I tipped her nicely)
I hope you grow to at least deal with it for the time being and thank god hair grows back!! Try some biotin and folic acid for 3 months. Best of luck to ya and ((**hugs**))

Attached Thumbnails

Growing out Pixie since 5-10-2008 with some trims and anxiety chops along the way...

This salon sent an email asking about my experience. I responded honestly. One owner called me and left a very nice message apologizing for my disappointment
and offering her services for free. I did not have time to call her back before I got an email from the other owner who told me they had refunded all my money and would love for me to come in and let them make it right. Really this is the best customer service I've experienced in a long, long time. I may decide to let the owner give it a shot.

I know how depressing it is when you look worse going out than you did going in. That was excellent customer service though... The refund would definitely help me to deal with the cut a little better, at least. I think you should let the owner try to fix your hair, since they would be more experienced than the first stylist hopefully they would be able to fix it. And for a $120 cut, I would definitely have expected someone to know how to cut it correctly!

I think the problem is definitely the cut. I cannot get rid of the triangle head shape since the salon visit. While I was trying to get more lift prior to the cut the shape now is definitely much much worse than before the cut. I would love to get it tweeked but I'm really afraid there will be no improvement just less length which I don't want. I'm considering it though. I just don't speak the stylist language - not sure how to explain what I'm looking for - after all I took pictures the first time and that didn't help at all.

There's a thread on the salon/stylist forum called "what should I tell my stylist" that gives a lot of good information on how to communicate so your stylist will understand what you want. I don't think I can link things on the app, but I would definitely check that out. Maybe you'd be able to go in for a consultation with the person doing your hair the second time, and see if they think they'd be able to change the cut. That way you could get an idea of what they would be doing, and if you don't think it would help, you wouldn't be obligated to having it cut again.