When should a refund be given and for what reason? Also, he wondered how the DOT would pay for such refunds.

“My budget strictly pays for everything today. If I put in a new program, there would have to be more money in my budget. In a constrained environment, would that mean a fare increase to pay for that?” He told WCBS 880 reporter Fran Schneidau.

He noted that several different kinds of tickets are offered for sale. Some of them, like the monthly passes with the sliding monthly discount of 55 percent.

Given these and other factors, he said a refund policy is not feasible.