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I/A

Responsible for the navigation, organization, interaction design, and business/user process engineering for leading-edge Web solutions, software, mobile and other interactive devices. This involves application of user-centered design methods to translate user needs, business objectives, and technology capabilities into world-class user experience for leading companies. Additionally, this role involves leading tracks of work, being the client point of contact, and guiding developers and other designers/ Information Architects in projects. Key Responsibilities Evaluate existing sites in terms of their persuasiveness, emotional design, and conversion; assess properties for usefulness, usability, visual design, content, and branding Lead participatory design/user testing sessions; lead Information Architects in the sessions Identify and document meaningful patterns from the user research, audit the findings; provide recommendations to the client/internal team based on findings Lead development of personas/segmentations based on research findings; integrate personas/segmentations with related deliverables such as opportunity maps and wireframes Prepare, conduct, and analyse behavioral in-context research events Identify opportunities to create business value and improve the user experience Execute participatory requirements gathering sessions, participate in debrief sessions Conduct and analyze stakeholder interviews to understand key success factors for a project or pursuit Present concepts to clients and internal stakeholders with research and best practice annotations Provide consultancy to other IAs in layout, placement and content of design elements towards persuasive design strategy; mentor junior Information Architects towards client delivery and excellence Provide guidance to Visual Designers for creating optimal emotional engagement and “connectedness” Develop Navigation Model, Primary and Secondary Navigation structure; develop Sitemap as required Analyze task flows, task decompositions and create optimal Task Flow Develop frameworks describing key aspects of proposed experience, how it reconciles business/user needs Present concepts to clients and internal stakeholders with annotations Collaborate with Project Manager and Project Director to assemble a quality IA team for small to medium projects; assist with management of the IA schedule and resource plans Lead and motivate the IA team to realize overall goals and deliver a successful project on time Provide direction to, and help set up evaluation criteria for, other Information Architects Conduct periodic Knowledge Sharing sessions Job Requirements* Bachelor's degree required or equivalent military experience Degree preferred in design-related discipline: Interaction, Information or Interface design; Human-Computer Interaction; Design Planning; Graphic Design; Communications 4-5 years of industry experience Candidates must be versed in user-centered design methods and techniques Proficient to expert in: InDesign, Illustrator, Photoshop, Visio, Microsoft Office Excellence in analytical thinking, process-oriented skills, verbal and written skills Experience working on multiple projects simultaneously, ability to work collaboratively on multi-disciplinary teams Prior experience in a consulting firm or agency preferred, prior experience in UI design for mobile devices a plus