147 Customer Ratings

35 Customer Reviews

Space was great, service was excellent, and getting in and out of gate is a breeze.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Ronald

Austintown, OH

March 27, 2015

The manager of the store could not have been more helpful. She went out of her way to be friendly and acccomodating!

Staff

5.0

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Latia

Youngstown, OH

February 24, 2015

The staff at my location are very kind and understanding. Always willing to help and do what they can with a positive attitude. The property is always clean and I feel my belongings are safe. The free truck rental was icing on the cake. Definitely will recommend to family and friends with storage needs! Couldn't be more satisfied unless it were free!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Doug

Hinckley, OH

January 24, 2015

The staff was super! I wish I had them working for us !

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Paul

Boardman, OH

December 23, 2014

Kathy is a wonderful person to deal with. Always happy to answer any questions you had or help you in any way.

Staff

5.0

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Robert

North Jackson, OH

November 30, 2014

Professional / clean

Staff

4.2

Cleanliness

4.0

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Lois Kay

Sumter, SC

November 21, 2014

Just to say the Youngstown/Austintown store employees are the best and very helpfull and friendly.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Deborah

Canfield, OH

October 28, 2014

I had gone to another storage facility closer to my home before coming to Uncle Bob's. The advertising they did I felt was false advertising and told them as such. They were cheaper than Uncle Bob's but principal means a lot to me. I would not patronize them on principal. Thank you that what you website states it exactly the same as when you walk in your office.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Anthony

Youngstown, OH

October 18, 2014

Love the location

Staff

4.8

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.3 out of 5 stars

By Gayle

Boardman, OH

October 12, 2014

It was fine

Staff

4.7

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Tywayne

Youngstown, OH

September 27, 2014

Kathy at the Austintown location has gone above and beyond for me several times. Over the years she has met all my expectations and then some. I have recommended this facility to several friends and associates. I would not hesitate to utalize this facility again. You have a real winner with Kathy and whomever is under her leadership.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Meaghan

Youngstown, OH

September 23, 2014

Honestly, I was beyond pleased with my experience during my year at Uncle Bob's. In fact, I told others you probably named it Uncle Bob's because you make customers feel like family!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Heather

Mineral Ridge, OH

August 31, 2014

Frank did a wonderful job. He was so very busy since it was the end of the month but was helping everyone in the office with a smile.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Denise

Youngstown, OH

July 24, 2014

The staff was wonderful! They always had a smile and answered all my questions. I would recommend this Uncle Bobs to anyone!

Staff

5.0

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kathryn

Niles, OH

May 29, 2014

I want to especially thank LaTashia, who works in your call center and was the first person I spoke with. The high standard of professionalism and service she conveyed in our initial conversation has been borne out by all my subsequent dealings with your company and its location in Austintown.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Michael

Youngstown, OH

May 29, 2014

Everything was fine!

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By David

Canfield, OH

April 28, 2014

Got out quicker than I expected

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Cherylann

Youngstown, OH

April 25, 2014

Mgr was so nice and helpful I believe it was Nancy that helped me

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Kendoll

Youngstown, OH

April 24, 2014

The lady was very professional and helpful

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Luz Enith

Youngstown, OH

April 24, 2014

In my opinion I believe that the prices are somewhat high.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Meggan

Austintown, OH

April 23, 2014

Absolutely love the staff at this facility and recommend them to everyone. I will continue to use them annually for my projects.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sam

Youngstown, OH

February 25, 2014

This was my first time renting storage space and everything was explained to me honestly professionally and very detailed.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Tina

Mc Donald, OH

February 25, 2014

Courteous service throughout process. I also think its great that you have a moving van available at no charge

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Amy

Youngstown, OH

February 25, 2014

I had never had to rent a storage before but if I had to rent one again, Uncle Bob's would be the place and also I will recommend to others. Thank you for such great service.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

3.9 out of 5 stars

By James

Youngstown, OH

February 25, 2014

Having no previous knowledge of the company, my expectations were based on the appearance, i.e. size and condition of the property when I first drove in. The price for storage (I was looking for climate controlled) I thought was a bit high, but at least the one month's rent discount was an incentive. The staff were very helpful and patient as I had many questions which they answered to my satisfaction. overall I'm pleased so far with everything.

Staff

4.0

Cleanliness

3.7

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

4.9 out of 5 stars

By Brittiani

Youngstown, OH

February 18, 2014

I have been impressed overall with customer service since the moment I decided to rent from Uncle Bob

Staff

4.8

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Gladys

Austintown, OH

January 24, 2014

This was the 2nd time I had used Uncle Bob's. If I need it again I will go theere again. Thanks

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Stacey

Youngstown, OH

January 23, 2014

extreamly satisfied

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Dawn

Austintown, OH

January 21, 2014

Becky and Kathy are great staff. I have used other storage companies but have never been treated so well!!!!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Rita

Girard, OH

January 18, 2014

Awesome,would recommend it to my family and friends.One of my son's friend rented for a short time.Love the place ,really clean and kept up so nicely.The help is really nice and friendly ,answer all your questions you may have.Will stay with you always.Smile!God Loves You !!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Frederick

Newburgh, IN

December 24, 2013

THE STAFF WAS GREAT. I THANK GOD FOR THEM.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Mary

Boardman, OH

November 4, 2013

The person who worked there, Kathryn, went out of her way to help me She was awesome

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Robert

Youngstown, OH

October 24, 2013

Your associates at the facility represented your company very well!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Mary

Hartland, MI

September 25, 2013

I really liked Becky at the Meridian Road/I-80 location in Austintown, Ohio.
She is the reason for the survey results.
She is an asset to your company!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Marilyn

McDonald, OH

August 5, 2013

Uncle Bob's is well managed, professional and do their best to make their customers feel comfortable.

Staff

5.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Extended Access Hours

Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

54' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Austintown

When the snow flies into Northern Ohio, Uncle Bob's storage units help keep your treasured belongings safe from cold and damp conditions. Located right off Interstate 680 and N. Meridian Road, the facility is also less than a mile away from Interstate 80. The entrance will accommodate trucks up to 54' and tractor trailers, and extended hours make accessing your valuables convenient. Surveillance cameras throughout the facility help keep your belongings safe.

Serving the Communities of:

Austintown, Youngstown, Mineral Ridge
44509, 44510, 44437

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!