You can text the Convoy team at (425)629-0692, or email us at support@convoy.com.

Reporting an Issue in the Convoy App

If you're on a load in progress and run into any issues that we at Convoy should know about, you can report an issue in the app. This will flag one of our Live Operations team members, who will then reach out to you directly to resolve the issue. Note, this is the same process for requesting detention.