Only the Apple Store offers Personal Setup. We’ll show you some key features of your iPad, set up your email and get you started with iCloud. We can even help you download apps from the App Store. Or join us for free workshops at your favourite Apple Retail Store. You’ll learn about iOS 8, built-in apps, iCloud and more.

Whether it’s a cover, keyboard or connector, we have all the latest iPad accessories. You can even use the Apple Store app on your iPad to pay for accessories yourself and get on your way, fast.

Before you arrive

Back up the data on your existing iPad to iCloud. For instructions on how to back up your iPad, read this Support page.

Create an Apple ID if you don’t already have one by visiting the Apple ID page.

What to bring with you

Your carrier account password, if you have one.

Your Apple ID and password.

Does the iPad include a warranty?

Products that you purchase in Australia are covered by Australian consumer law. For more details, click here. Your iPad also comes with 90 days of complimentary telephone technical support and a one-year limited warranty from Apple. To learn more about how Apple will service your iPad, click here.

Purchase AppleCare+ to get up to two years of expert telephone technical support and additional hardware service options from Apple. For more information, click here.

Can I return my iPad if I change my mind?

If you are not fully satisfied with your iPad purchase, you can return your undamaged iPad within 14 days of purchase for a full refund. Learn more about Apple Retail Store purchase policies.