Supporting Software Quality Assurance processes and activities, including but not limited to QA and UAT (User Acceptance Testing);

Assisting in the development of IT Service Management processes and procedures; particularly as they relate to Changes, Releases, Incidents, and Problems;

Developing the Production Release and deployment plan(s);

Providing post go-live support during the first week of post Production deployment, and supporting ongoing Production trouble-shooting activities and fixes;

Providing the Project Manager and SCMS Team Leader with detailed work breakdown and activity estimates as well as activity/status reports on an as-requested basis;

Developing and delivering presentations, briefing notes, and other material as required;

Providing written and/or verbal reports, as required and / or specified by the Technical Authority; and,

Providing guidance, coaching and knowledge transfer to SCMS Section team members on an ongoing basis.

Skills and Qualifications

The qualified candidate must have:

Ability to learn new software products;

Fluency in English (speaking, reading and writing) to communicate to management, clients, end users and/or team members; and,

Valid Reliability level security clearance.

Don’t miss out on this opportunity, apply online today!

Eagle is an equal opportunity employer and will provide accommodations during the recruitment process upon request. We thank all applicants for their interest; however, only candidates under consideration will be contacted. Please note that your application does not signify the beginning of employment with Eagle and that employment with Eagle will only commence when placed on an assignment as a temporary employee of Eagle.