Answers for "It appears you do not have an active Support Contract or entitlement and as a result, cannot open a Support case !"https://answers.splunk.com/answers/712060/it-appears-you-do-not-have-an-active-support-contr.html
The latest answers for the question "It appears you do not have an active Support Contract or entitlement and as a result, cannot open a Support case !"Answer by nickhillscplhttps://answers.splunk.com/answering/712082/view.html
Asking a silly question... do you have a support contract with Splunk?
Your entitlement to open support cases is linked to your splunk.com user ID.
If your organisation has a support contract, you need to get your splunk.com ID linked to that support agreement before you can raise cases.
An existing admin at your org should be able to add you, or failing that your account manager should be able to arrange for your entitlement to be setMon, 07 Jan 2019 14:59:14 GMTnickhillscpl