Turning on this
option can degrade IM performance. Because all inbound messages are already
logged, do not enable this setting unless you are using IM compliance in
intercluster or federated networks.

Step 4

For each node,
assign a database from the External Database option.

If you are using
one external database for your cluster, assign all nodes to the same external
database. If you are using more than one external database for your cluster,
assign the nodes to the external databases based on your capacity requirements.

Step 5

Click
Save.

Step 6

Start the Cisco
Message Archiver service (if this service is not already started).

Step 7

Restart the
Cisco XCP Router service.

Troubleshooting
Tips

If you make
any subsequent changes to the Message Archiver configuration, restart the Cisco
XCP Router service.

(All
releases) If you switch between IM compliance deployment options (for example,
switch from the Third-Party Compliance Server option to the Message Archiver
option), you must restart the Cisco XCP Router service.

Click the radio
button next to the Cisco XCP Message Archiver service in the IM and Presence
Services section.

Step 5

Click Save.

Troubleshooting
Tips

If the Cisco XCP
Message Archiver service fails to start, but the System Troubleshooter
(Cisco Unified CM IM and
Presence Administration > Diagnostics > System
Troubleshooter) shows that the status of the external
database connection is ok, we recommend that you unassign the external database
from the node, and reassign it again.