Also please bear in
mind that the upload is a 3 stage process, first you sign in, then video is
made and finally your video is uploaded. If you press the X at any point this
will cancel the upload. You will see a "Congratulations, your video has
been uploaded" when it's uploaded. Only click the ticks, if you click a X
it stops the process.

If you are still
having problems after that it would be useful to know at which stage the
process is failing? Are you getting as far as putting your YouTube/Facebook
password in? Is it failing before that and at the same point each time? If
that's the case which element is on screen at that point as it is likely that
there is a problem with that element.

n

nur nasuha

On Fri, 21 Apr, 2017 at 1:50 PM

First time i uplpad its succeeded...but at the second video.....after 100% done prepared my video suddenly its said for the some reason your video cant be upload to youtube! I tried about 3 times...and its failed at 3rd stage...

Matthew Cook

On Tue, 25 Apr, 2017 at 1:55 PM

Please raise a support ticket, save your scribe to your online directory (cloud icon), let us know the name of the scribe in the ticket and we can take a look for you.