In case you have any queries
concerning the purchases in our place please find below the list of frequently
asked questions :

Can I return
or exchange glasses if they do not fit me?

Of course. Each consumer who is
a customer Optique-exclusive.pl is entitled to return prescription frames (purchased
without lenses) or sunglasses within 14 days of receiving the shipment, without
giving any reason. Each prescription frames (purchased without lenses)
or sunglasses offered at Optique-exclusive.pl may also be replaced within 14 days
of receiving the the shipment.

Is there any
warranty for glasses and if so under what conditions?

All products purchased at
optique-exclusive.pl are covered by 2
year manufacturer’s warranty. The warranty covers only damages
resulting from product hidden defects. Damages in connection with the improper
use of goods are not covered by the warranty.

What is One Year Unconditional Warranty ?

One Year Unconditional Warrantyis a guaranteegraned byLuxotticaPoland Sp.zo.o.andEssilorPoloniaSp.ofo.o.
and applies Luxottica spectacleframes consisting of Essilor Crizalcoated lenses. One Year Uncoditional Warrantyauthorizes toreplace worn or damagedglasses with
the new,
regardless of the cause oftheirdestruction. One Year Unconditional Warranty deals
withbrands suchasChanel, Prada, Dolce & Gabbana, Giorgio Armani, Bvlgari, Persol, MiuMiu.
One Year Unconditional
Warrantydoes not includetheloss ofglassesas
a result ofloss or theft, as
well asthe exchange ofEssilorlenseswithCrizalcoatingon thelensesof differentpower.

Do you have
a stationary store where I could try on and buy your glasses?

We invite you to visit our
store Optique Exclusive at Nowy Świat 1 in Warsaw, Poland.

If I like
the concrete model of glasses which is not available on optique-exclusive.pl
can you order it for me?

If the productcomeswith a
portfolioof our brandsand comesfrom the current collection, there will be no
problemwith ordering wantedglasses.If it isa modelderivedfrom the previouscollection, accessibility issuesare considered individually.

Could I
order lenses for frames purchased at optique-exclusive.pl?

Of course, we work in
co-operation with Essilor, which is the leading manufacturer of lenses.

Polarization,
what it is?

Polarization is responsible
for the reduction of blinding glare from flat surfaces such as concrete or
water glass.