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Shipping Options:

EMS (express mail service)

EMS (Express Mail Service)
[Order Date: Until May 31, 2016] The postage is 1,500 yen flat rate.
[Order Date: From June 1, 2016] The postage is 2,000 yen flat rate.
※From June 1st (Wednesday) 2016, Japan Post change the shipping fee of EMS. Accordingly, we also revise the shipping fee. We ask for your kind understanding and cooperation.
※ In the automatic delivery of e-mail received from Rakuten does not reflect the [tax commodity prices] and [postage]. Please be sure your order confirmation e-mail confirming that we send from our shop on the next business day.
※ overseas delivery will be excluded from the free shipping campaign.
※ mail shipping for items is the overseas delivery excluded.

Notes：
Settlement of credit card with debit function we kindly ask you to refrain from.Use amount before the change will be refunded at a later date, but until it is refund will be state of the double withdrawals.In the case of overseas delivery, but will cause modification of tax and shipping is always, that when done credit card authentication is again, the amount of time of change also will be debited from the account.
※ If you are purchasing goods with a credit card with a debit function, immediate credit card authentication is performed, the price will be deducted from your designated account.
※ If you are using a credit card issued overseas, there is the case that card authorization does not pass. In that case, please note that we will cancel your order.※ There is indeed selfish, it becomes correspondence of Japanese only. Please please acknowledge.
※ In the receive countries, opportunities for tariffs and other import taxes and customs fees are imposed at the time of customs clearance, will be your receipt person of your burden.

Payment Options:

Credit Card

We accept credit and debit cards.
The following credit and debit cards can be used:
•Visa
•MasterCard
•American Express
•JCB

Return Policy

Returns
In order to make a return smoothly, thank you in advance contact.※ There is indeed selfish, it becomes correspondence of Japanese only. Please please acknowledge.
E-mail: puerariaplaza@shop.rakuten.co.jp

※ If you have not previously you contact us, you may not be able to accept your return or exchange.
※ Shipping regarding exchange or return of goods by the circumstances of the customer, will be borne by the customer. You might not be accepted if it is determined that the returned or exchanged due to deliberate or malicious.
※ For within unopened merchandise one week after delivery, I will take a return or exchange.
※ returned goods at the time on the careful so as not to crush boxes, to help you use the cushion material, please send us always in the cardboard. In addition, for the box collapse damage of goods by the time of return, there is a thing that can not be accepted for return.

※ There is indeed selfish, it becomes correspondence of Japanese only. Please please acknowledge.