A spokeswoman for the company told ZDNet News: "No email has been lost. Definitely not. The service is now back up and running and we've cleared 25% of the backlog already (1pm) and by 7am tomorrow (Tuesday) the backlog will be clear. We're taking our time so we don't lose email."

Asked what happened the spokeswoman said that information was not yet available but that technicians are working on the "glitch" now. "We don't know when the problem occurred... an explanation is due to be sent out as soon as possible. We always post explanations on our web site as soon as a problem happens. It's like a diagnostic".

Thank You

By registering you become a member of the CBS Interactive family of sites and you have read and agree to the Terms of Use, Privacy Policy and Video Services Policy. You agree to receive updates, alerts and promotions from CBS and that CBS may share information about you with our marketing partners so that they may contact you by email or otherwise about their products or services.
You will also receive a complimentary subscription to the ZDNet's Tech Update Today and ZDNet Announcement newsletters. You may unsubscribe from these newsletters at any time.