Please Note: Estimated delivery time varies with each seller. It is based on the buyer's area pin code, seller's handling time and order's dispatched date. For full details on shipping policy, please click here

Know why there is shipping fee:

Sellers may choose to pay the shipping fee themselves, in which case you will enjoy free shipping. However, some sellers may also opt for the fee to be paid by buyers, in which case the below mentioned shipping charges will apply as per the weight of the package:

Weight

Shipping Fee

0 to 0.5 KG

Rs.70

0.5 to 1.0 KG

Rs.140

1 to 2 KG

Rs.210

2 to 5 Kg

Rs.490

Know why there is cash on delivery fee:

Cash on Delivery is a payment method available on Kraftly. It lets you place orders without the need of an advance payment. Cash on Delivery will not be available if your order value is less than Rs. 100. We charge a flat fee of Rs. 70 on all COD orders. Please note that Cash on Delivery is not yet available for all pin codes. This is due to limitations of courier services we use.

Sellers may choose to pay the COD fee themselves, in which case COD is free of charge for the buyers. Some sellers may also choose the fee to be paid by the buyers, in which case a flat fee of Rs. 70 is applied as COD fee.

Return Policy:

The following policies are applicable to all returns, in addition to the shop level policies applicable on the product description page.

• All return requests should be initiated by the buyer within 5 days of receiving their order.
• All price tags and labels on the product should be intact.
• The product should be unwashed, unused and in an undamaged condition.
• The product must be returned with original accessories and in the seller’s original box/packaging as it was delivered to you.

Refund Policy:

For payments made through electronic means like debit card, credit card, net banking, wallet etc. refund shall be made in the same payment mode
For cash on delivery transactions, the refund will be processed in bank account details shared by the buyer.