We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Way overpriced, dated, and not close to even 4 star

I stayed here as it was close to airport and I was flying 20 hours in a plane next day and wanted good nights sleep and quality hotel.
First thing, I wanted to print boarding pass. I asked where is the business center. I got a funny look and they said it's just a room with an old slow computer. Well it was in fact that. Total joke. I have stayed at 2 star places with a better place to print something. This was a closet by the back office with a phone switch in it. Dirty, and the computer was the slowest thing I have ever used.
After 15 minutes, a couple of browser crashes I gave up on printing my boarding pass. That cost me 45 min the next day at airport.
The rooms are dated, have antiquated systems (air condition is the oddest thing I have ever seen). I cannot believe I paid $220 for this place, and that was via Hotwire which just upsets me even more. Hotwire said it was 4.5 star, which is a half star under 5, right?
Wow, what a rip off.
The only reason it gets 2 out of 5 from me is that most of the people that worked there were friendly, and the room service breakfast was delivered ontime (although without salt/pepper/ and sugar) and I paid for eggss and a big pot of coffee.
Would not recommend this...I stayed here as it was close to airport and I was flying 20 hours in a plane next day and wanted good nights sleep and quality hotel.

First thing, I wanted to print boarding pass. I asked where is the business center. I got a funny look and they said it's just a room with an old slow computer. Well it was in fact that. Total joke. I have stayed at 2 star places with a better place to print something. This was a closet by the back office with a phone switch in it. Dirty, and the computer was the slowest thing I have ever used.

After 15 minutes, a couple of browser crashes I gave up on printing my boarding pass. That cost me 45 min the next day at airport.

The rooms are dated, have antiquated systems (air condition is the oddest thing I have ever seen). I cannot believe I paid $220 for this place, and that was via Hotwire which just upsets me even more. Hotwire said it was 4.5 star, which is a half star under 5, right?

Wow, what a rip off.

The only reason it gets 2 out of 5 from me is that most of the people that worked there were friendly, and the room service breakfast was delivered ontime (although without salt/pepper/ and sugar) and I paid for eggss and a big pot of coffee.

Would not recommend this place.More

Show less

Room Tip: don't expect to be able to print anything.

Stayed: October 2012, traveled solo

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Ask McDanielism_DC about Brisbane Riverview Hotel

1 Thank McDanielism_DC

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

In Brisbane for work - will always stay here when I have to go to Bris from now on. First impression was the very pleasant front desk staff. Friendly and helpful. Room was very spacious and comfortable. Bed and pillows comfy. I actually enjoyed the more traditional decor which was a bit of a change to the norm these days. Sure, a bit of a refurb would probably be good but I hope this place doesn't lose it's character in the process. 2 minute walk to Breakfast Creek Hotel for excellent dinner. I didn't eat breakfast but others I travelled with did and all were happy with what they had. Check out easy and staff were again excellent including very friendly door staff who helped us with our bags to the taxi. All in all a good stay and would be happy to recommend.

Stayed: October 2012, traveled on business

Ask Rob1404 about Brisbane Riverview Hotel

1 Thank Rob1404

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

We stay here 4 nights a year at the same time each year with work. The undercover free parking is a bonus but get in early as it fills up quickly.

The location is excellent to the city and airport. Reception staff are the most friendly and helpful we have ever come across. The rooms one would consider old world charm possibly with some future updating. The views of the river and surrounding areas very pleasing to the eyes.

Internet access too costly. Better off using your own. Housekeeping need to pick up their act as the bathroom was only partially cleaned each day during our stay.

Breakfast was very tasty and plentiful and good selection on the menu. For fitness fanatics like myself, the pathway along the river is excellent for jogging/walking.

One negative but not really a biggie is the elevators in a morning. House keeping have one locked and leaves only one for guests trying to get down to reception. Can be a painful wait if you are in a hurry.

Overall we enjoy our stays here and look forward to next year's stay.

Room Tip: Get a river-view room overlooking the river.

Stayed: June 2012, traveled on business

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Ask WE_R_OFF_and_RACING about Brisbane Riverview Hotel

2 Thank WE_R_OFF_and_RACING

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

BrisbaneRiverview, General Manager at Brisbane Riverview Hotel, responded to this reviewResponded August 26, 2012

Thankyou for your review and I am glad you enjoy your stay with us each year. The hotel is currently planning a refurbishment and we hope to commence in the next few months with an upgrade to our internet being part of it.I have also followed up your comments on our housekeeping and have passed them onto our Executive Housekeeper.Once again thanks for the feedback and we look forward to welcoming you back for your next visit.KInd regardsBrett WhickerGeneral Manager

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

As already mentioned, the decor is of the olde worlde style. Not a big deal, except the dark colours made my room feel rather claustrophobic. Other rooms with more of an open plan design were much lighter.

It's situated on a busy road and location is a compromise between city and airport access. Good position if you want an easy transit to both. Also convenient to the Valley, river and other restaurants/cafes.

I stayed on about the 6th floor and never noticed any traffic noise, but I am a heavy sleeper.

I submitted my details for their in-house loyalty program, and in spite of qualifying for a reward, never heard from them.

Stayed: September 2011, traveled on business

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Ask DocFreeman about Brisbane Riverview Hotel

2 Thank DocFreeman

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

BrisbaneRiverview, General Manager at Brisbane Riverview Hotel, responded to this reviewResponded August 26, 2012

Thankyou for your feedback and I am gald you enjoyed your stay. The hotel is currently in the planning stages of a complete refurbishment and we hope to commence in the next few months.In regards to our viewpoints program if you can email your details to sales.rv@viewhotels.com.au we will followup and ensure your points are rewarded. I am unsure of why the delay occured and can only apologise.RegardsBrett WhickerGeneral Manager

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

The hotel claims a 4.5 star rating but is let down by the very dated decor. In the first room we were given the sofa bed was broken such that its end sloped to the floor quite badly. The second room was right next to the lifts which operate all night, banging through the room as they moved up and down. A shame really as otherwise the level of soundproofing is very good. The rooms themselves are quite large but so very very dated that although clean give the impression of being less. The sofa bed was very hard and certainly not suitable for an adult (ok for a child) but the 'main' bed was comfortable. There were quite a few minor hazards in the room with fingers trapped in the drawers and bits of body bruised by pertruding hadles etc., which would be worth concidering when refrurbishment takes places.

On the plus side the parking is good and the staff efficient if sometimes, some were a bit impersonal. The food prices are high for the quality of the hotel especially the breakfast in the room option.

Al in all I would stay again, but only if the room was well away from the lifts, but not for much longer, without improvements taking place, as competition in the area offers similar standars at more cometative rates.

Stayed: August 2012, traveled with family

Ask jjphg about Brisbane Riverview Hotel

1 Thank jjphg

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

I spent one Saturday night at this hotel as my employer had scheduled a conference there.

The service level from the staff was high and the breakfast was excellent. I appreciated the free underground parking and the surprisingly good river view from my first floor room. The hotel is on a busy road but there was no traffic noise at all in my room.

The room itself however was quite a letdown, it was very large with a sofa in front of an LCD TV but the decor harks back to the early 1980's! I am sure it was all very grand back then but now it really needs some modern carpeting, furniture and drapes. It really seemed quite gloomy in the room, not bright and airly like modern hotel rooms!

With a refurbishment this hotel would live up to it's 4.5 star rating easily but at the moment there are more modern alternatives available in Brisbane for the same price or less.

Stayed: July 2012, traveled on business

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Ask billichka about Brisbane Riverview Hotel

3 Thank billichka

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

BrisbaneRiverview, General Manager at Brisbane Riverview Hotel, responded to this reviewResponded July 24, 2012

Thankyou for your review of the hotel and I am glad you enjoyed our service and breakfast. The hotel is about to a commence a full refurbishment and the intial designs have now been completed. We are hoping to commence very soon with a view to completion in early 2013.Kind regardsBrett WhickerGeneral Manager

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.