."Andrew Manshel, who used to work at Bryant Park, runs a great web site called the Place Master, with all sorts of finely detailed information about how to create great public spaces. Mostly likely, in almost any city in America, Andrew would be the #1 guy in town in placemaking." Aaron N. Renn, Urbanophile

Tag Archives: safety

The bedrock principle of restoring public space is making people feel safe there. Visitors will only return to a downtown or park if they perceive it to be safe (and, of course, it must actually be safe!). The principal reason people avoided Bryant Park before 1990 was because they were afraid to go there. But why did they feel unsafe? What makes people afraid to spend time in certain places? I suggest that what makes people afraid to be in certain public spaces is a feeling of being unable to predict how other people they see in the space are going to behave, which makes them concerned for their physical safety. When people go outside of places where they feel they are in control, they look for certain markers that communicate to them that the other people they encounter in the space will behave in ways that they expect – and make them feel more certain that they will not be physically threatened.

People feel safe with what they know and people they know. If they don’t personally know the people they are going to encounter, they sense that people who have traits that are as much like theirs as possible are going to behave towards them in ways that they can anticipate. In prehistoric times, perhaps, one had circles of trust: your family and then your tribe were much less likely to pose a physical threat to you then those outside your tribe. Maybe in that environment, we developed carefully honed sensitivities about the cues that told us who was a threat and who wasn’t. As a result, we are suspicious of difference. Sameness generates feelings of predictability and therefore safety. Continue reading →