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The company's privacy policy

Selena Travel Mongolia website www.selenatravel.com (the "Site") is run by Selena Travel LLC (“we”). We are registered in Mongolia with a special tourism business certificate number ITO/157"C". Our registered official address: Selena Travel Office, Peace Avenue 79, Bayangol District, Ulaanbaatar, Mongolia (location), POB 349, Ulaanbaatar 26, Mongolia (postal). In this Privacy Policy references to "we" or "us" are deemed to include any third party acting on our behalf.

This Privacy Policy applies to the entire contents of the Site and to any correspondence by e-mail between you and us. It sets out the basis on which any information that we collect from you, or that you provide to us, will be processed by us. Please read the following to understand our views and practices regarding your information and how we will treat it.

We will take reasonable care to keep your information secure but, to the extent permitted by law, in the absence of our negligence we cannot be held liable for any loss which you may suffer as a result of unauthorised third party access to your information provided whilst using the Site.

If you use the Site to purchase merchandise/products and/or request information and/or enter any form of promotion and/or complete a survey or any other form of interactive contact made via the Site, we will require some or all of the following: your name, address, e-mail address, contact details telephone number, confirmation you are aged over 18, sometimes payment details including credit/debit card details and mailing delivery address.

Subject to your consent we will store your details in order to e-mail you with details of new products and special offers for Selena Travel Mongolia and, if requested, relating to any brand of the Selena Travel group of companies of which we are a member. All such information is held on a secure server and is treated as confidential. We will not otherwise sell, distribute or disclose information about you as an individual or your personal usage of the Site unless required or permitted to do so by law.

We will control the information which you provide during any visit to the Site. When you visit the Site, we recognise only your domain name and not your e-mail address. We will see your e-mail address only if you fill out a form or send us an e-mail message. We or our appointed agent may use the information collected to help improve the content of the Site and the service we offer to you. We or our appointed agents will not sell, rent or transfer your information except in an aggregated form to any third party or as required to do by law.

We may log and use your Internet Protocol address. We may use this information in conjunction with your personally identifiable information in order to improve our profile of you so that we can provide you with a better and more personal service.

Cookies

In some areas of the Site we may use 'cookies' - a software application that helps us customise our services to the interests of the user and to better personalise the content viewed. A user's navigation of the Site is stored on their computer's hard drive as a 'cookie' and if they have logged in, may store their registration information too so that the user does not have to provide it on subsequent visits to that area of the Site.

We may use this information to research and understand how our user's habits are similar or different so that we can enhance the viewing and shopping experience on the Site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system may issue cookies when you log on to our Site.

Data Protection

All photos are used for the website is property of Selena Travel Mongolia and Selena Travellers and all rights are reserved. Moreover, all texts are used for the website are copyright to Selena Travel Mongolia.

If you would like us to remove your information from our database or if you no longer wish to receive information about our products and services, you may notify us by email to market@selenatravel.com.

We would like you to keep the information about you up-to-date. You may change any of the basic information we keep about you at any time by adjusting your account details in the "My Account" section when you have logged in to the Site. If you wish to be deleted from our mailing list please unsubscribe by notifying us by email to market@selenatravel.com.

By using the Site, you signify your consent to the collection and use of your information (including any personal data contained therein) in the manner and for the purposes described in this Privacy Policy. For our part, we will abide by the terms of this Privacy Policy. If we decide to change this Privacy Policy, you can decide whether or not you wish to continue to provide the same or additional information to us on the revised terms. If decide to do so, your original information will be held by us under the Privacy Policy applicable at the time when that information was received by us unless that information is subsequently refreshed or replaced by you in which case we shall hold the information on the terms of the Privacy Policy applicable at the time of receipt of the refreshed, repeated or replaced information.

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent stop such processing at any time by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at market@selenatravel.com.

Third Party Websites

Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Contact

Questions, comments and requests regarding this Privacy Policy are welcome and should be sent to market@selenatravel.com.