Crowdsourcing offers many promises for the public sector, but where to start? Perhaps with lessons from the next generation. Kendra Smith is a Post-Doctoral Scholar for Public Service and Community Solutions and research fellow at the Center for Urban Innovation at … More »

“Civic engagement doesn’t happen by default. Technology can help government leaders reach community members.” So argues Stephen Goldsmith, Daniel Paul Professor of the Practice of Government and Director of the Innovations in American Government Program at Harvard’s Kennedy School of Government, in … More »