2 answers

Hey Adelina,
HTML is a language that changes your formatting in your text in our surveys. You are usually most likely using our Text Editor to make these changes, and not hard-coding in HTML. Check out this link – http://www.w3schools.com/tags/ it will show you what HTML tags look like and see if you have any of these in your page descriptions or titles. If you do, and you would like to run an Offline survey, remove anything that looks like the HTML tags in the document above before and after the text. I hope this helps, if you still need assistance, it’s probably best to contact our support team!
-Jon