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So from check in to right now about 8 hrs... I have gone from hating to loving back to hating with no room for resolve at this point. As I know there are always two to three sides to a story but this place is ridiculous. I have been screwed from one side to the other. ALEJANDRO the active manager...

Staff were attentive...some securities too seriously IE Repremanded for wearing cotton in pool.....Needs Maintenance...always communication issues...get things promised in writing only...We were promised Diamond VIP, Fell Short!!
I maintain buildings...keep them looking new and equiptment working and clean...
I believe this place is close to that, but needs tweaking in the right places...
The staff work hard at attending and...

Loved lounging by the pool at the adult only side. Nice, quiet and Marisol was the most attentive server. Friendly and smiley, she is the best!!
We did find that the hotel needed to do a better job marking the open water swimming conditions. The flag marker was easily missed since it wasn't separate from the other hotel flags.

We just returned from our 4th visit to this resort. Our first time was at the "regular" Palladium, but as soon as we found out about the Royal Suites we never looked back. Don't get me wrong, the main resort is wonderful, but the Royal Suites is just that much better.
Because this is a relatively small resort, it feels...

My wife and i transferred here from the Grand Palladium after 3 disturbed.
From the start we where welcomed with open arms All staff where superb, the Room was situated on the left in the first block on the first floor with a view of the Palladium and mountains, nice room with a Jacuzzi tub next to the bed it...

This trip was a 3 generation vacation, we were looking for relaxation, great service, good food and sun. Right off the start, we were picked up at the airport and driven to the resort in a nice van with just our family, no other vacationers, and no other stops.
We were greeted with a cold drink and smiling happy staff....

My wife and I came to The Royal Suites to relax...and that's exactly the experience we are getting. I've seen negative reviews about the beach, the food and a few other things. Keep in mind, some people complain about everything. This place has beautiful views, a great staff, good food, a perfect climate, and an all around relaxing environment. If...

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3Thank kenny l

vgomezg, F&B Assistant Manage at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear kenny l,
We would like to thank you for visit us and for taking the time to write your review about our property and service. We are pride ourselves in delivering service and experiences that surpass expectations, so thank you for recommending us in all aspects of your visit.
It is a pleasure to know you you had an...

Please read this review in the context of what my wife and I sought from our holiday. A quiet, relaxing break with most of our time sitting by a pool or on the beach. We originally booked the main hotel but having read some reviews, decided to contact the hotel to upgrade to the Royal Suites. Having just got back...

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5Thank Kevin H

vgomezg, F&B Assistant Manager at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear Kevin H,
We would like to thank you for staying with us and for taking the time to write a review about our property.
It brings great joy to read that you enjoyed your stay with us. Our bespoke team strives to make every experience extraordinary and I am glad that we exceeded your expectations, I will share with...

We just got back from a two week holiday and it was fantastic. The staff were the best from the buffet restaurant. Nazly, Luciano, Javier and Tino. They were so nice we would come in for breakfast and they had a table ready and juice waiting. They always made you feel welcome. The bar staff Oscar and Marisol always asked...

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2Thank RonSr101

vgomezg, F&B Assistant Manager at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear RonSr101,
It is a pleasure to read you had an unforgettable experience and that you received an impeccable service during your stay.
I was delighted to receive your TripAdvisor comment, and was especially pleased to read your kind words about our Staff members. It made me happy to know you feel so good with us.
It will be my...

Great hotel, fantastic views, people and resort....food is OK but everything else was great! For good meals venture to Punta Mita, Sayulita or Bucerias.....thanks to Marisol at the pool bar for making our week special....she was great as were all of the folks here....great value for the price even if you do a few meals elsewhere.....Bambu was the favorite place...

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1Thank rpbasarab

vgomezg, F&B Assistant Manager at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear rpbasarab,
Thank you very much for share your comments with us, it's a pleasure to read that you had enjoyed your holidays in our hotel Royal Suites Punta Mita. We are glad to know that you loved the pool bar, the staff, and our Asian a la carte restaurant. We are looking forward to having you with us in...

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Amenities

Highlights

Free High Speed Internet ( WiFi )

Beachfront

Room Service

Free Parking

Restaurant

Fitness Center with Gym / Workout Room

Pool

Spa

Bar/Lounge

Free Breakfast

GreenLeadersGold level

About the property

Beachfront

Wheelchair access

Things to do

Restaurant

Fitness Center with Gym / Workout Room

Pool

Spa

Bar/Lounge

Hot Tub

Tennis Court

Room types

Suites

Non-Smoking Rooms

Family Rooms

In your room

Air Conditioning

Minibar

Internet

Free Internet

Free High Speed Internet ( WiFi )

Services

Room Service

Free Parking

Business Center with Internet Access

Airport Transportation

Free Breakfast

Dry Cleaning

Meeting Rooms

Laundry Service

Concierge

Banquet Room

Multilingual Staff

Conference Facilities

Official Description (provided by the hotel)

The Royal Suites Punta Mita is a newly constructed VIP section within the Palladium Vallarta Resort featuring 100 rooms and first class facilities and services such as a private restaurant with a la carte service, two private bars serving premium beverages, 24-hour room service, a private swimming pool heated during the winter season, unlimited dinner reservations at the theme restaurants, concierge service, and free Internet connection. Adults only during high season....more less

Additional Information about The Royal Suites Punta de Mita by Palladium

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Also Known As:

The Royal Suites Punta Mita By Palladium Hotel Punta De Mita

Royal Hotel Punta De Mita

Hotel Style:

#2 Green Hotel in Punta de Mita

#3 On the Beach Hotel in Punta de Mita

#4 Luxury Hotel in Punta de Mita

#4 Top resorts Hotel in Punta de Mita

#4 Romantic Hotel in Punta de Mita

#4 Spa Hotel in Punta de Mita

#5 Family Hotel in Punta de Mita

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