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Sunday, December 28, 2014

Solved -- Shockwave crash on Chromebook

Go to the chromebook's menu

Go to settings

Show advanced settings

Privacy

Clear browsing data

Adobe Flash Player storage settings. You will now see a browser page open. In that page you will see what looks like a drawing of the Flash Player settings but it's not an image. It's your flash player settings.

The fourth tab on it is Protected Content Playback. Click the reset license files button.

Friday, December 26, 2014

Restore ribbon settings the hard way Microsoft Office 2010

I forgot to export my ribbon settings before uninstalling Word from my Windows 7 computer, and now I want my ribbon settings.

I found them in the location below, which fortunately I had backed up because I always back up the entire user folder. Note that AppData is usually hidden, so you'll have to change your visibility settings.

Thursday, December 18, 2014

How to get to BIOS on SONY VAIO E Series

1. Shut off the computer entirely. Wait until lights are off.
2. Press the red "assist" key once and do nothing else.
3. You will soon see a menu with bios set up as one of your options

Warning: I went into BIOS to password it. I saved it and tried to boot. On the first boot, it wouldn't accept my new password. It was a total freakout. I then discovered that if you shut it down and start fresh, it will take the BIOS password.

Monday, December 8, 2014

Amazon goes above and beyond

When there's been a mistake, a company should make their customer whole. In this case, when I reported to amazon.com that a package never arrived, one which they showed as delivered, they issued a refund plus a $5.00 gift certificate for my trouble. The gift certificate makes me more than whole.

Customers can sometimes be made happy enough. And they've kept their so-far untarnished record with me.

Sunday, December 7, 2014

How to Safely backup an external hard drive using Crashplan

First configure your external hard drive to have a static drive letter. To do this, go into computer management, then disk management. All your drives are listed in the top pane of the middle section of the dialog box, including removable media. Then right click on the external drive of your choice, and select Change Drive Letter and Paths from the popup menu. The Change Drive Letter and Paths dialog box displays for the selected drive showing the current drive letter. To change the drive letter, click Change. It is best to select a letter between M and Z (inclusive). Verify the new drive letter. Now every time you plug in your external hard drive, you'll get the same drive letter.

Configure crashplan to never remove deleted files from your backup archive. To do this, go into crashplan settings, click on the backup tab. Next to frequency and versions, click "configure." Next to "remove deleted files" you will see a sliding graphic. Make sure it is all the way to the right at "never." The reason to do this is that crasplan cannot distinguish between files that have been deleted from your computer and those that are temporarily unavailable because a drive is disconnected.