About the
Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the
Segment integration

Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.

About the
Google Sheets integration

Send a new row to your Google Sheet to analyze data from a journey and create visualizations.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the
Delighted integration, Segment integration and the Google Sheets
integration.

Journey Triggers

Delighted NPS Response

Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.

Segment Event

Add a contact to a journey when they perform a Segment event.

New Google Sheet Spreadsheet Row

Creates a new row in a Google Sheet.

Conditions

Check Delighted NPS Response

Check the previous NPS response of the contact in the journey.

Journey Actions

Send Delighted NPS Survey

Send an NPS survey via Delighted to the contact in the journey.

Send Segment Event

Send a contextual Segment Event.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey
marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Segment and Google Sheets.