intrepidsr

intrepidsr

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QUALIFICATIONS
Summary
I am a business-minded, technology-savvy, solution-focused management professional with ten (10) years of proven troubleshooting expertise developed in the telecommunications, land-use planning, and transportation planning and policy.
I have lead and supported real organizational change across industry verticals in corporate tax and treasury, e-business, global voice network architecture planning, human resources operations, marketing communications, and public relations.
My keen ability to identify stakeholders, truly hear them and extrapolate their key concerns and objectives and to communicate these effectively and consistently empowers me to contribute clarity, certainty and stability where and when it is needed. Through this approach, I empower leaders to realize their goals.
Business Skills
Project management; change management; process analysis, development and optimization; business process re-engineering; business metrics development; cost-benefit analysis; business and functional requirements discovery, definition and documentation; excellent written and verbal communications.
Technical Skills
Information management and modeling; content management and meta data strategy development and execution; application development in the Microsoft Office environment; website development on various platforms.
PROFESSIONAL EXPERIENCE
Management Consultant
David S. Rogers Enterprises, LLC, April 2002 - present
Currently supporting the executive operations team of a growing, cash-positive telecommunications carrier in their endeavors to evolve to a metrics-driven management environment. Key deliverables continue to measurably align network operations with corporate objectives, enhance tactical responsiveness to marketplace changes, enable comprehensive strategic capital planning, and generally mature this carrier's operational environment.
* Identified and documented key business issues, articulated the prevailing business model, and brought together key stakeholders toward aligning commercial and technical interests and processes.
* Developed executive quality metrics-based management reports for the senior management team that provides comprehensive visibility into network performance and productivity, voice traffic characteristics and profiles and capital expenditures ROI.
* Established and instituted sustainable business processes and systems to operationalize reporting.
* Collaborated with key stakeholders to create and support a strategic global architecture-planning group in the network operations organization that cultivates an environment ensuring a flexible, scalable and feature-rich network responsive to the changing needs of the business.
* Supporting the ongoing efforts to operationalize this culture change.
Management Consultant / Project Manager
BusinessEdge Solutions, October 2000 - February 2002
Managed the IPO of the Microelectronics Group into an independent publicly traded company (Agere Systems), a $10 million engagement with Lucent Technologies.
* Reporting directly to the Director of Operations for Human Resources, managed a cross-functional initiative to operationalize the post-spin Human Resources environment, including stabilizing information and payroll systems and documenting business processes.
* Managed ten (10) teams numbering up to 40 people that developed dozens of interfaces between Oracle HR and both in-house and outsourced systems.
Internet Strategist
Lucent Technologies, Enterprise Networks, May 1999 - October 2000
Planned the $2 million deployment of an internet-based publishing system that centralized the management of customer, business partner and employee publications, distributed authorship across the business, and enabled personalized customer, business partner and employee web-based communications.
* Lobbied successfully for organization alignment and funding for e-enabling core business processes.
* Evaluated several vendor solutions and made final recommendations to the business.
* Consulted on all aspects of deployment.
Intranet Manager and Developer
Lucent Technologies, Enterprise Networks, November 1997 - May 1999
Managed all aspects of the intranet for this business unit, which supported 34,000 associates worldwide. Responsibilities included managing the development efforts of 120 content owners and micro-site developers, and the quality of infrastructure operations, systems integration, and enhancements. Collaborated with organizations within the business to conceptualize and develop more than 100 mission-critical websites for Lucent customers, business partners, and associates. Consulted on numerous third-party application development and system integration efforts.
Senior Transportation Planner
North Jersey Transportation Planning Authority, June 1996 - Feb 1998
Provided technical support, research, program analysis, and strategic planning and policy recommendations to the central staff, New Jersey state, county and municipal as well as Federal officials. Developed a department-wide relational database management system to consolidate and enable centralized administration for departmental data. Managed the NJTPA web site development and launch, the first website for a Metropolitan Planning Organization (MPO) in the United States.
PUBLICATIONS
* State of New Jersey 1998-2003 Transportation Improvement Program (NJTIP) document.
* "Negotiating Institutional Barriers to Intelligent Transportation Systems (ITS)", American Planning Association Transportation Planning Magazine, April 1997.
* Charter Schools and Private for-Profit Education, a white paper for a former New Jersey Governor, December 1994.
EDUCATION and AFFILIATIONS
* GAP University for Breakthrough Performance, Executive Challenge Course (ECC) for Professional Development, June 1999 - June 2000.
* Master of City and Regional Planning (MCRP), Rutgers University, graduated in May 1996.
* Bachelor of Arts, Political Science, Rutgers University, graduated May 1992.
SOFTWARE TOOLS and PROGRAMMING SKILLS
* Project Management Solutions: Primavera Enterprise Project Planner, MS Project.
* Relational Databases: MS Access, SQL, VBA, MySQL.
* MS-Office suite integration and tool building: MS Excel, MS PowerPoint, MS Word, MS-Outlook, Visio.
* Web Development: DHTML, Javascript, CSS, PHP, MySQL, Perl, Adobe Photoshop.
* Enterprise Information Systems: Brio Intelligence(tm), Interwoven's TeamSite(r), ATG's Dynamo, Oracle 8i HR.