Assistant Director, Service Coordination

Description/Job Summary

POSITION SUMMARY:

The Assistant Director for Service Coordination is responsible for ensuring that all services are operated in compliance with RHD and DIDD regulatory requirements. Duties include overseeing all service delivery and the systemic processes designed to monitor
and maintain services to individuals supported. The AD will oversee a caseload of individuals supported by the agency ensuring that the persons supported's Individual Support Plans (ISPs) are followed. Assistant Director will provide training and support to
Residential Leadership Team (RD, RSM, and Home Managers) to ensure staff are trained around ISP goals and services provided. This position also service as the agency quality assurance leader/auditor for individual service charts and medical records ensuring
files are up to date with all regulatory and compliance documentation.

ESSENTIAL JOB FUNCTIONS:

Coordinates and monitors the implementation of the Individual Support Plan (ISP) process in collaboration with the Residential Director; the delivery and follow-up of the individual supported care; and assures the appropriate service plans are followed

Coordinate each service recipient’s medical and psychological appointments to ensure that necessary follow-up care is completed and documentation is collected and filed

Works to align service delivery with quality standards, organizational goals and Department of Intellectual and Developmental Disabilities (DIDD)/ Managed Care Organization (MCO) initiatives that advance the care and coordination of services for individuals
served

Coordinates and monitors the assessment and treatment planning process; the delivery and follow-up care of individuals supported in collaboration with the RN Consultant and Clinical Consultant

Assures that the appropriate services plan and person centered practices are followed

Establish and maintain open communication with staff and Circle of Support

Promote a positive working relationship through interaction with community and agency organizations, as well as state and local entities

Assure that all files and individual records are kept in a complete and organized manner.

Serves on Agency Management team and responsible for supporting Administrator On-Call rotation

QUALIFICATIONS:

Bachelor’s Degree in a Human Services, Special Education, or a related field such as: psychology, education, rehabilitation, counseling, or social work. A combination of education and experience may be accepted in lieu of a bachelor’s degree.