Google changed the way it serves up Search Engine Results Page (SERP) results earlier this month for searches assumed to have local intent. The results on page one are now more relevant and focused than ever for self-storage operators. ...More

A delinquent self-storage tenant who is storing a couple of cars continually ignores collection attempts until, finally, he returns a call. Using plenty of profanity, he tells the facility manager to "do what you have to do" in regard to his vehicles, as the tenant has no ...More

Target marketing is a way for self-storage operators to find prospects who fit the profile of their key customers, allowing them to concentrate their budgets on the most potentially profitable opportunities. ...More

Inside Self-Storage (ISS) has released its 2011 Factbook, a comprehensive collection of articles addressing the complete self-storage experience, from the initial stages of development and finance through the nitty gritty of facility operation. ...More

Realistically, no one can be a superstar on the job every day. Still, it’s important that most days you are at your best. The December issue of ISS, our annual staffing, training and management issue, is here to help, with articles for both self-storage managers and owners. ...More