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I recently submitted a PPI claim with MBNA. They have writtne back to me to say they're not upholding my complaint as they wrote to me in 2013 regarding the PPI. However, they wrote to my old address. I have proof of address for the time up until I moved again in 2015 and I have been told to send it in to them to have it reassesed.

But they have said they're upholding the Plevin part of my claim (I had no idea about this) and will be paying me £1300 within 28 days.

Am I right in thinking that the Plevin payment only comes into play if the PPI complaint is rejected? If so, should I send this proof of address off to them now, or wait until the cheque comes? I don't mean hope they forget and issue me too much should my PPI complaint be upheld, but more will it slow down the issuing of the £1300?

I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.

No problem. The site loves having lots of sections. However, a number of them don't really need to exist and could be removed.

I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.

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