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Room was surprisingly spacious. Good to be able to open windows. Did have to make a slight repair to the toilet as the flush mechanism was undone. Location was great for us as we were passing through on our return to Lisbon, although it is not located in a particularly interesting part of Coimbra. The tapas menu was good and...

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Helpful?

Thank Roberta C

AntonioEsteves_GM, General Manager at Tivoli Coimbra Hotel, responded to this review

Greetings from Tivoli Coimbra!
Thank you for sharing your experience during your recent stay in Coimbra.
We are glad that you liked our spacious and comfortable rooms, premium location near the city center and the service provided by our restaurant collaborator Helena Pinto to which I will pass your comment.
We are sorry for the inconvenience caused by the inefficiency...

The hotel is totally acceptable for a short stay. It is clean and neat, well located, you can safely leave your car at the hotel for a nominal charge, the rooms are a decent size and the shower had sufficient water pressure. Unfortunately the night we stayed, the air conditioning in our room was not working. We did not discover...

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Thank jmk773dgt

AntonioEsteves_GM, General Manager at Tivoli Coimbra Hotel, responded to this review

Dear Guest,
We would like to thank you for taking the time to place a review about your recent visit to our Hotel.
We are sorry about the inconvenience caused by air conditioning inefficiency. We have a maintenance team that is attentive to all situations. I guarantee that measures have been taken to address this timely lapse.
Regarding the mattresses...

Front desk very helpful. Restaurant and bar staff were almost invisible and offered no assistance unless directly asked. When non Portugese speakers are there for breakfast, a greeting or explanation of the buffet would be most helpful. I want to respect this different culture than my own, but need help knowing how things work.

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Thank K9120TTtomf

AntonioEsteves_GM, General Manager at Tivoli Coimbra Hotel, responded to this review

Dear Guest,
We would like to thank you for taking the time to place a review about your recent visit to our Hotel.
We are sorry that we have not responded to your expectations regarding the breakfast service. The comments and observations of our customers are for us an added value important because they allow us to correct our mistakes...

Staff very friendly and helpful. Comfortable and clean room. Very good shower but the temperature was not stable making the bath quite annoying. Very good breakfast with many options. Walking distance to old town and many options of restaurants in the area.

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Thank Fabricio H

AntonioEsteves_GM, General Manager at Tivoli Coimbra Hotel, responded to this review

Greetings from Tivoli Coimbra!
Thank you for choosing to stay with us and we hope that you had a good journey home.
We are glad that you appreciated the service provided by our friendly and attentive staff, our comfortable and clean room and our delicious breakfast.
We are sorry for the inconvenience regarding the water temperature. Our maintenance team was...

The hotel is very nice.
Overall, the hotel is quite good and comfortable. This was the biggest and most comfortable room I have ever stayed in a hotel, during a business trip.
The room was very big, and was clean.
The bed was comfortable and so were the pillows. The only downside is that, unless you ask for it, you...

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Helpful?

Thank FilipePinheiro

AntonioEsteves_GM, General Manager at Tivoli Coimbra Hotel, responded to this review

Greetings from Tivoli Coimbra!
Thank you very much for sharing your experience during your recent stay in Coimbra.
We are pleased that we respond to your expectations and delighted to hear that you found our rooms comfortable and appreciated our delicious breakfast.
Thanking you once again for your remarks. I look forward to welcoming you once more.
Best regards,
António...

Good information from the staff, good location of the hotel and a pleasant room. The car parking service is very interesting for the customers. We are very statisfied with our stay in Coimbra and with our stay at the hotel.

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Thank lionelp872

AntonioEsteves_GM, General Manager at Tivoli Coimbra Hotel, responded to this review

Greetings from Tivoli Coimbra!
Many thanks for sharing your experience at the Tivoli Coimbra.
We are delighted to hear that you had a pleasant stay with us and that you appreciated the service provided by our friendly staff, as well as, premium location, comfortable rooms and parking reserved exclusively for our customers.
Looking forward to welcome you back soon in...

Wifi doesn't work good in some rooms, bathrooms are well, but they can be improved. Staff is really kind and the cleanse is quite good. It is a good hotel to spend a few days if you are planning to visit Coimbra. Well located and public transport close to the hotel.

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Thank Beatriz R

AntonioEsteves_GM, General Manager at Tivoli Coimbra Hotel, responded to this review

Greetings from Tivoli Coimbra!
Many thanks for letting us know about your experience at the Tivoli Coimbra.
We are glad that you appreciated the service provided by our friendly staff and premium location near the historic center.
Some of our apartments have undergone recent renovations. However we want all our guests benefit from a modern and welcoming environment and so...

The hotel is nice, rooms are clean, breakfast is good. Getting online is annoying as we had to get a different username and password for each device every 24 hours (we stayed 3 nights). At a time where every campground offers free WIFI that seems very customer unfriendly.
Making the reservation was also difficult. I could not call the hotel...

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Helpful?

Thank familyoffive53

AntonioEsteves_GM, General Manager at Tivoli Coimbra Hotel, responded to this review

Dear Guest,
We would like to thank you for choosing us for your stay and hope that your trip back home has been pleasant.
Please accept our apology in relation to the reservation process. What you describe clearly does not fit into the service standards that our customers deserve and which we plan to offer.
We are already taking actions...

There aren't all that many hotel options in Coimbra, but for us this fit the bill. It was close enough to the major tourist sites without being too close and all that entails. It was convenient to shopping for snacks, water, sandwiches, etc., ( there's a Pingo Doce a block away) which we very much appreciated. The room was spacious...

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Helpful?

Thank davidjt2016

AntonioEsteves_GM, General Manager at Tivoli Coimbra Hotel, responded to this review

Greetings from Tivoli Coimbra!
Many thanks for sharing your recent experience at the Tivoli Coimbra and the score given to our services.
We are glad that you appreciated the premium location near the historic center, our delicious and varied breakfast, big and comfortable rooms and the service provided by our friendly and helpful staff.
It is very rewarding for the...

A confortable hotel very conveniently located. . Walking distance from center.
Parking cheap.
The staff efficient and pleasamt. Coimbra is a city very easy to see With enough restaurants with good quality in general.

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Helpful?

Thank 559pmm

AntonioEsteves_GM, General Manager at Tivoli Coimbra Hotel, responded to this review

Greetings from Tivoli Coimbra!
Thank you very much for sharing your experience during your recent stay in Coimbra.
We are glad that you appreciated our comfortable rooms, premium location near the historic center, the service provided by our friendly and attentive staff and parking reserved exclusively for our customers.
Looking forward to welcome you back soon in Coimbra.
Best regards,...

The Tivoli Coimbra combines tradition with contemporary style. Located in the centre of Coimbra, near Rua da Sofia, the Tivoli Coimbra is an excellent 4-star Coimbra hotel which simply oozes comfort and well being. Leisure also takes on a cool feel in the atmosphere of the Tivoli Caffe Coimbra, in the meeting rooms and in the surprising and fully renovated superior rooms. Leave your car in the hotel's private car park and take a stroll around this city of tradition....more less

Additional Information about Tivoli Coimbra Hotel

Address: Rua Joao Machado 4 5, Coimbra 3000-226, Portugal

Region:Portugal > Central Portugal > Coimbra District > Coimbra

Price Range:
RM252 - RM419 (Based on Average Rates for a Standard Room)

Hotel Class:4 star — Tivoli Coimbra Hotel 4*

Number of rooms: 100

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Also Known As:

Tivoli Hotel Coimbra

Hotel Style:

#2 Business Hotel in Coimbra

#4 Family Hotel in Coimbra

#5 Luxury Hotel in Coimbra

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