“Immediately after every lecture, meeting, or any significant experience, take 30 seconds — no more, no less — to write down the most important points. If you always do just this, said his grandfather, and even if you only do this, with no other revision, you will be okay.”

“The issue of craft is the difference between good and great. When you go from good to great, there’s this element of delight and magic that has to happen in design… That’s where great design comes from — great design changes us. We smile, we laugh.”
– Maria Guidice

“… a wise person is made, not born. Wisdom depends on experience, and not just any experience. You need the time to get to know the people that you’re serving. You need permission to be allowed to improvise, try new things, occasionally to fail and to learn from your failures. And you need to be mentored by wise teachers.”

“People tend to have one of three ‘styles’ of interaction. There are takers, who are always trying to serve themselves; matchers, who are always trying to get equal benefit for themselves and others; and givers, who are always trying to help people.”

“So what I want to argue for is not that we should give up on our ideas of success, but we should make sure that they are our own. We should focus in on our ideas. and make sure that we own them, that we are truly the authors of our own ambitions. Because it’s bad enough, not getting what you want, but it’s even worse to have an idea of what it is you want and find out at the end of a journey, that it isn’t, in fact, what you wanted all along.”

“Pay attention to when the cart is getting before the horse. Notice when a painful initiation leads to irrational devotion, or when unsatisfying jobs start to seem worthwhile. Remind yourself pledges and promises have power, as do uniforms and parades. Remember in the absence of extrinsic rewards you will seek out or create intrinsic ones. Take into account [that] the higher the price you pay for your decisions the more you value them. See that ambivalence becomes certainty with time. Realize that lukewarm feelings become stronger once you commit to a group, club, or product. Be wary of the roles you play and the acts you put on, because you tend to fulfill the labels you accept. Above all, remember the more harm you cause, the more hate you feel. The more kindness you express, the more you come to love those you help.”
– McRaney

“A human being should be able to change a diaper, plan an invasion, butcher a hog, conn a ship, design a building, write a sonnet, balance accounts, build a wall, set a bone, comfort the dying, take orders, give orders, cooperate, act alone, solve equations, analyze a new problem, pitch manure, program a computer, cook a tasty meal, fight efficiently, die gallantly. Specialization is for insects.”
— Robert Heinlein