Rescue box

I have been a subscriber od rescue box for about 2 years now. They are suppose to log onto your computer and fix your problem. My Microsoft Outlook stopped working last week and I had very important emails to send out - which I could not send. I phoned rescue box several times to try and get the problem sorted out and was eventually told by them - after 2 days of struggle - that I must insert the disk and re-load Microsoft oulook again.

I was not prepared to do it as I would loose all my info in the files then. Desperate I phoned another computer business - Susmic - and my problem was fixed in 10 minutes. I have not heard of these people before - but they were able to assist me in a jiffy. I always felt so secured having this insurance - but was dissapointed in their service to help me in need. Why pay for a service that cannot be delivered! Hooray for Susmic - they even did this free of charge for me!

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