TD Bank, National Association is headquartered in Wilmington and is the 2nd largest bank in the state of Delaware. It is also the 9th largest bank in the nation. It was established in 1852 and as of September of 2016, it had grown to 25,177 employees at 1,293 locations. TD Bank, National Association has an A+ health rating.

friendly banking!

I personally have accounts at a few different banks. But of all of them, TD bank is my favorite. I find the longer hours especially nice due to my busy work life. It is open later than my other banks. I also find them to be friendly and professional. I went to Vegas and had an issue where my account/card was declined( had been frozen), a quick call to the customer service resolved this issue right away. It turned out they had frozen my account due to the activity being different. I was a little frustrated when the card was not working at first but realizing it was done as a protective measure I appreciated it. In the long run better safe than sorry. I really value that they are looking out for me as their valued customer.

TD Bank Is Good, But Fees Are A Little High

I love being a customer of TD Bank. They are always willing to answer questions on the website or on the phone. I love that they are open late on certain days and that you can deposit checks or cash in the ATM 24 hours a day. That is very convenient. I am happy with the service they provide and have been a customer for over 10 years. I do also like that they changed their overdraft policy as that would be the one reason that I would have switched banks. I will continue to be a customer of theirs for years to come. The one downside is the monthly maintenance fees and the fees if you use a different ATM (other than theirs). I think this is the norm across all banks though, so I don't think that it would help me much to switch based on this reason.

TD Bank - The Bank Of FEES

When I first opened my account I was told it was a free checking account. I quickly learned that it is "free" unless your balance is under $100 during any point in your statement cycle. I've incurred this $15 fee a few times because I use my TD bank account as an extra account. I have automatic deposit set up which always covers in the event that my balance is under $100 but that does not matter at this institution. Even if your ending balance is over $100, you will get a $15 fee for going under during statement cycle. I also have a shared account with a family member which has a nice balance. When I called to speak with customer service I was told I could change my checking account to one that will only charge $3.99/mo. Are you out of your mind? I will not give 4% of my account to anyone, I'd rather take this account to PNC with my other accounts. I really felt this need to write this review for people who live paycheck to paycheck and would be greatly affected by the $15 fee. My suggestion is to go to your nearest PNC bank and open an account with them. I've had PNC for 4 years and I have never had any issues.

Secaucus NJ Branch Is Horrible

I was trying to open a checking account at the td branch in secaucus NJ (1262 Paterson Plank Rd, Secaucus, NJ 07094)While I was waiting for one of the advisor I notest that the tellers were not busy with clients so I was asking them very politely a few questions about opening an account. They responded to me in a very mean way and made me feel like why should I bank here? A lady by the name Beta gave me a very bad attitude and she was very rude to me I just left the bank without seeing the advisor and I ended up opening my account in a different branch with a much better behavior from tellers. At the new branch I mentioned this bad experience with the branch manager and I was told that this is not the first time that they get complaints on the tellers from the secaucus nj branch. Td bank is not a bad choice but depending what branch you are choosing (definitely not in Secaucus NJ)Good luck!