Victory in HardTalk isn’t ‘winning’ the argument and glowing in the immediate aftermath, even though it feels good. To truly emerge victorious, you should be able to achieve your long-term result – and chances are, despite some bumps on the road to victory,...

Feedback is a huge part of HardTalk. Without it, it just won’t work. Giving and receiving feedback isn’t always easy, which is why so often it gets avoided. And even on the occasions where it’s discussed and acknowledged, we have to do more than...

HardTalk isn’t just reserved for the crisis-level conversations that have the potential to send a business into a tailspin. In fact it’s designed to mitigate this where at all possible. But of course people are messy and are the root of most cultural and...

HardTalk founder Dawn Metcalfe helps you get a handle of those real life HardTalks giving you a headache. Have a ‘Dear Dawn’ of your own you’d like some advice on? Get in touch via dawn@hardtalk.info. Dear Dawn, My boss is passive aggressive....

In the HardTalk programme we address an all-too-common BrainDrain: When we most need to understand we seek to explain. It’s a strange phenomenon, but when we try to influence others rather than listening to understand what they don’t agree with or why they...