Can my broadband be activated early?

I signed up to plusnet on the 15/12/12. On the 17/12/12 my home phone was connected and I was told my broadband would be connected on the 25/12/12. I'm worried though because we're hoping to skype with my brother who's stationed out in afghanistan on before Christmas as we haven't been able to speak to him for several weeks due to having no internet connection.If anyone could let me know if my broadband can be activated earlier (the earlier the better!!) then that would be great. Or who I should get in touch with to get my broadband activated early?Thank you!

Re: Can my broadband be activated early?

Hi there, I can see you've got a response from one of our agents on your account in the negative... the order is actually scheduled to complete on the 24th so if it hasn't activated that morning already drop us a line here (I'll be in the office and these forums) and we'll get it sorted out that morning for you.

Re: Can my broadband be activated early?

Assuming this a a new broadband connection:-Leave your router plugged in and powered on. Once the router has synched, Broadband light solid green if it's a PlusNet supplied router, call up PlusNet, tell them you have sync and ask them to activate your account early.More often than not this works fine, sometimes BT haven't quite completed the routing work and your Internet connection won't work immediately. The only disadvantage is that you would be billed from the date it was activated even if it didn't work until the 24th. Hope that helps.

Re: Can my broadband be activated early?

Hi chelseahope,I've just activated your account for you, the order completed around 1:47am this morning so you should be up and online shortly Hope it's all good, let us know if there's anything we can do to help.