Datadog is a network monitoring tool that helps companies gain visibility into application performance. The software provides an overview of a product to a single SQL query and correlates app performance or errors with infrastructure... Read more

Firewall Analyzer by ManageEngine is an on-premise log management solution that caters to businesses across various industries. Key features include network administration, compliance reporting, data visualization, event and web logs,... Read more

Logz.io is a cloud-based log management and log analysis solution with alerts and machine-learning algorithms. It based on open-source log analysis platform the ELK Stack (Elasticsearch, Logstash, Kibana). Key features include alerts,... Read more

LogDNA is a cloud-based log management solution that enables DevOps and engineering teams to aggregate multiple system and application logs into a centralized platform. It provides various features including filters, search, timeframe... Read more

EventLogAnalyzer by ManageEngine is an on-premise log management solution designed for businesses of all sizes across various industries such as information technology, retail, finance, education and more. Key features include event... Read more

Netwrix Auditor is a log management solution that allows administrators to manage server log files, security events and syslogs across the company network. The solution alerts administrators in real time on critical events. It allows... Read more

EventSentry is an on-premise network monitoring solution that helps businesses monitor the performance of their IP-based devices such as routers, switches and workstations. EventSentry offers four core functionalities: managing logs,... Read more

Logsign is a cloud-based solution that helps users collect, index and retain log files. The solution filters, parses, classifies and normalizes logs. It manages and stores both centralized and distributed logs as per companies’ structures... Read more

Related guides

Buyer's guide

Even a small instance of negligence regarding IT security can be disastrous and will haunt your organization for years to come. Lax security measures lead to data breaches, which snowball into full-fledged customer management nightmares.

This is why small and midsize businesses (SMBs) should use a diverse range of IT security tools, including log management software. It protects you from hackers and cybercriminals by preventing the theft of confidential data. It provides insights to SMBs that help them resolve IT issues and meet compliance regulations.

Each record is called a log entry, which could be details of customers browsing a website or the IP address of devices used by remotely working employees who are trying to access a file in the database.

Log management tools can quickly sift through tons of log entries and send alerts about abnormal events or errors. For instance, you can set rules to receive alerts when customers face website browsing issues, such as a 404 Page Not Found or 500 Internal Server Error. You can also set alerts for when employees try to download unauthorized applications to their computers.

Common Features of Log Management Software

Log management solutions are ideal tools for troubleshooting, managing compliance and improving IT security. Here are some of the most common features of these tools.

Searchable repository

Store and search logs of different devices and systems, such as network IP address and device locations, in a single database.

Log monitoring

Monitor logs of systems, networks and devices, including firewalls, web/email gateways and printers.

Create rule-based alerts to be notified about new devices, servers and network logs, as well as potential cyberattacks or system errors.

Dashboards

Visualize data as charts and graphs on customizable dashboards.

User management

Assign your employees access rights and role-based permissions to ensure that the right employee, IT expert or administrator is alerted to issues they can resolve.

What Type of Buyer Are You?

Businesses that deal with sensitive information, such as financial statements and medical records, need to actively monitor log entries for potential threats.

However, a large wealth management firm may have different expectations from log management software than a small medical practice. The complexities of the software and pricing will differ for both buyers. That's why each buyer should understand their needs and find a solution that fits their budget and available IT resources.

Below are the two most common buyer groups and their specific concerns.

SMB buyers

A feature-rich IT security solution is desirable, but could be a overkill for SMBs that have a small internal IT team.

If it's unrealistic for midsize businesses, imagine what a nightmare it would be for a small business with a handful of staff—and sometimes, just one IT administrator. That's why SMBs should opt for a plug-and-play log management tool that offers just enough functionality to set up the basic, but essential, security measures.

Enterprise buyers

Large organizations need extensive IT security management as they're often prime targets of data breaches. Therefore, it's necessary for them to meet many compliance regulations.

If you're a large wealth management firm, you should be prepared for compliance audits such as the annual SEC examinations. Log management tools let you track security risks and improve your company's readiness for compliance audits from regulatory bodies.

But not all large organizations are the same. Some businesses need to look further than basic log management solutions and opt for security information and event management (SIEM) systems. These are robust security tools that let you monitor proprietary log data and offer advanced threat detection with forensic analysis of incidents, real-time log monitoring, user monitoring, detailed analytics and more.

Another option is Managed Security Services (MSS), which offers similar capabilities to SIEM. However, MSS is a managed solution, where you outsource security event log management, monitoring and investigation to a third-party security service provider.

Outsourcing security can be financially beneficial to businesses that lack a competent internal IT team, as well as to businesses that are implementing a threat detection and response solution for the very first time.

Key Considerations

After understanding whether your needs align with those of an SMB or enterprise buyer, you should analyze the features, pricing and use cases of the available products. Here are some of the top considerations for small businesses looking to invest in log management software:

Functionality requirements. The core functionality of log management solutions is collection and storage of event data in a centralized location. This might suffice for small businesses whose primary concern is log auditing to meet compliance requirements (such as PCI, HIPAA and Sarbanes-Oxley Act).

But SMBs that need active threat detection and response tools should request additional functionalities such as event correlation, rule-based alerts and advanced reporting capabilities from vendors.

Pricing considerations. SMBs typically consider the total cost of ownership (TCO) before buying software. The TCO includes software configuration fees, maintenance costs, support fee and other expenses.

The budget constraints of most small businesses has resulted in subscription-based solutions hosted on the cloud being more popular than on-premise solutions. SMBs don't usually have to pay upfront for cloud-hosted solutions as they usually have subscription-based (monthly/annual) pricing models.