September 2017 Producer’s Letter: It’s Expansion Season

“Might solve the problem to a degree but not entirely.. People may not play but still read forums, they see name purge inc and they'll log toons for names, or the people that do still play could contact those that don't play anymore via Facebook, email, text, etc and be like, "oh by the way, name purge inc" and well you still have your problem.

Just my two cents and playin devil's advocate”

Well to be completely honest, I added other stuff to be nicer to people. If it were my decision and my game, I'd only put it in the in game mail but send it to all characters. Don't log in or have friends who play who'll tell you? Too bad. But after playing these games since 1999 and enduring too many merges, I'm more than done with how they handle names even though I've only been hit a couple of times with an X.

“Well to be completely honest, I added other stuff to be nicer to people. If it were my decision and my game, I'd only put it in the in game mail but send it to all characters. Don't log in or have friends who play who'll tell you? Too bad. But after playing these games since 1999 and enduring too many merges, I'm more than done with how they handle names even though I've only been hit a couple of times with an X.”

You're too nice. I'd just do it without telling people. If you haven't logged on in the last two years, then, apparently, you're not that connected to your characters, so you won't have any heartburn about the X at the end of your name.

“will the KA be included in the next expansion? and if so will the money we just spent on the 50% off be returned?”

Just speaking from past experience.
KA (and ToT) will probably be included in the purchase of the next expansion. That has been how they've done previous content expansions since I think it was Echoes of Faydwer in 2006.

Refunding the price of buying KA now? Highly unlikely. Why would they? You didn't HAVE to buy it, just chose to before the next expansion released and you've already got the goodies that came with it, which you won't be able to get with the next expansion. I'm sure you'd not want to give back all the expansion purchase exclusive items (like the level 100 character) with that refund?

For example, I had bought the Mara adventure pack (those used to be a separate purchase) like a week before EoF released only to find out that the 3 adventure packs were going to be included with the expansion purchase. SOE did not give refunds.

The only time I've seen refunds have been on things like purchases of races and classes right before they changed what was offered to F2P players. If people had bought it within X days, they got a refund for their purchase. They might have done the same with dungeon maker when they gutted it and made it free.