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10 MUST-haves in an RMM + NOC Provider [Slideshare]

A third-party RMM/NOC provider is like an MSP for the MSP. MSPs help their customers focus on their core competencies that produce revenue, while third-party providers:

free MSPs from cost and labor challenges so they can develop more accounts

bring more devices under management

increase utilization and revenue potential through expanded and advanced managed IT service offerings.

Remember, no two service providers are alike. That's why we've compiled a checklist of 10 MUST-haves in an RMM + NOC Provider. Feel free to click along, and tweet @FollowContinuum any bullets that really stand out to you!

Meet Mary! Mary McCoy is a Senior Demand Generation Programs Manager at Continuum, where she's worked for over two years. Mary has consulted with hundreds of partners, lending website, blog and social media support. Before that, she graduated from the University of Virginia (Wahoowa!) with a BA in Economics and served as digital marketing intern for Citi Performing Arts Center (Citi Center), spearheading the nonprofit’s #GivingTuesday social media campaign. Like her school’s founder, Thomas Jefferson, Mary believes learning never ends. She considers herself a passionate, lifelong student of content creation and inbound marketing.