The New Theatre is situated in the vibrant and historic City of Oxford, and has been the home of variety for over 100 years. With a capacity of 1785, the theatre plays host to leading opera and ballet companies, West End musicals, contemporary dance and sell-out pop and rock concerts. This planned seasons includes Jersey Boys, Kinky Boots, Nativity the Musical and Welsh National Opera. The venue has recently had some key development, including a new Piano Bar, Ordertorium and upgraded seating and has real potential to continue the growth the venue has already started to experience.

Main Purpose:

As a member of the venues’ senior management team the Theatre Manager will assist the Theatre Director in achieving the objectives in the venue plan and promoting the company values. The Theatre Manager will be responsible for ensuring that operations are efficient, customer focused and enhance the reputation of the theatres.

Key Responsibilities:

Collaborative

Work constructively with all venue personnel and foster positive working relationships between departments. To actively participate in venue meetings including operations and risk.

Performance management of staff including direct line management. Conduct appraisals for staff as agreed with the Theatre Director.

Be a worthy ambassador for the company your relationships with stakeholders including; producers / promoters, artistes, sponsors (potential and actual), ATG personnel outside your venue, contractors and other local agencies such as the local authority or business associations.

To work alongside community groups, often in conjunction with the Creative Learning department.

To work as a member of the senior venue team to develop the annual business plan.

Ambitious

To constantly strive to become better at what we do.

To actively seek opportunities to make improvements to the operation of the theatres including recognising profit generating possibilities. In conjunction with the Theatre Director to implement, manage and monitor new innovations.

To be committed to the attainment and exceeding of targets and to encourage others to follow suit.

To work on specific projects as agreed with the Theatre Director.

To effectively communicate to interested parties the theatres’ performance against key performance indicators. To work alongside others in order to improve our results.

To work with the Theatre Director, and others, to produce capital expenditure proposals to the central capital expenditure committee.

Smart

To deputise for the Theatre Director in their absence. This will include, though not exhaustively; liaising with our Business Director and Manager, chairing and attending meetings, responding to requests for information, representing the theatres to the media and liaising with the company’s human resources department regarding personnel issues.

In conjunction with the Theatre Director and our Business Partner assist in the production of the venue budget and forecasting of that budget thereafter. To accurately forecast future income and expenditure, ensure that relevant parties are aware of their budget lines and generate methods for improving forecasting accuracy. To be able to explain any variance to the budget figures at the earliest opportunity.

Managing specific expenditure as agreed with the Theatre Director.

Administrative tasks which may include, though not exhaustively; payroll compilation, purchase order production, settlement compilation, calculation of rechargeable payroll and staffing rotas.

To produce reports as agreed with the Theatre Director.

To understand and comply with venue and company policies and procedures in areas including, though not exhaustively; stock management, cash management, risk management, human resources, information technology and customer experience. To keep abreast of policy updates and to communicate these effectively to relevant parties.

To be conversant and compliant with local licensing stipulations.

To be aware of building security and make considered recommendations to the Theatre Director.

To operate with integrity at all times including compliance with the company’s bribery and corruption policy.

Passionate

Your primary focus must be the delivery of the best possible customer service and the motivating of colleagues to follow your example.

The duty management of performances.

Housekeeping checks with the cleaning contractor and Maintenance Manager.

To constantly seek to develop yourself and others through training and knowledge.

Skills, qualities & experience required;

Essential

Numeracy and literacy skills

Interpersonal and communication skills

Desirable

An interest in theatre

Experience of managing a team

Experience of a retail environment

Experience of managing performance

An innovative and confident decision maker

Experience of working in a fast paced environment, managing multiple objectives simultaneously

To apply please return your completed application form, available as a download from this page, to Liz Arkwright, Theatre Administrator at Aylesbury Waterside Theatre.

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