Reviews

Reviews (7)

“New Braunfels--A Trip to Little Germany”

Left on 08/19/2013 for a stay in August 2013 | A FlipKey verified reviewerReviewed Aug 19, 2013Stayed Aug 2013

The condo was very clean & located near all the attractions. Loved the fact that the property bordered the Comal River & we could tube from the Tube Chute all the way to our condo. Enjoyed the pools even though the bigger pool was closed during our last 2 days. Kudos to the Property Managers who lent us all tubes for the river, free of charge. I would definitely stay here again & plan on coming back again soon.

Peggy S.

TX, United States

“GREAT BEYOND OUR EXPECTATIONS!!!”

Left on 08/07/2013 for a stay in August 2013 | Peggy S.Reviewed Aug 7, 2013Stayed Aug 2013

I had read a couple of negative reviews on our unit and I am so happy to report that every single one of those issues has been resolved. The unit was spotless with clean linens and plenty of them. GREAT balcony, stocked kitchen, pool & river access!!!! Our check-in was a little slow but staff was extremely helpful and professional! We'd stay here again and again!!! AWESOME!!!

Gregory L.

Texas, United States

“Waterwheel K-203”

Left on 07/30/2013 for a stay in July 2013 | Gregory L.Reviewed Jul 30, 2013Stayed Jul 2013

Check in/out was easy. Property location was convenient and right on the Guadalupe River, very close to Schlitterbahn. Unit was very clean and comfortable. Would stay here again.

Victoria R.

TX, United States

“Fun times”

Left on 07/21/2013 for a stay in July 2013 | Victoria R.Reviewed Jul 21, 2013Stayed Jul 2013

The condo location was great (right by the pool)and we loved the big patio. It was nicely decorated and had everything we needed. My only complaint is about the cleaning service, one of the blankets smelt like urine and another one quilt had drool stains on it. We ended up washing all the sheets and blankets to be safe.

Jill R.

TX, United States

“Noisy neighbors”

Left on 07/13/2013 for a stay in June 2013 | Jill R.Reviewed Jul 13, 2013Stayed Jun 2013

The floors are very thin and the people above us were up all hours of the night and weren't quiet about it!!! Also one of the pools was closed with no explanation as to why. Everything else was great!!! River City was great about everything!

A FlipKey verified reviewer

Arlington, TX, United States

“Not what I expected from this company”

Left on 07/09/2013 for a stay in July 2013 | A FlipKey verified reviewerReviewed Jul 9, 2013Stayed Jul 2013

Was very dissatisfied with a few items and the response to my concerns is terrible. There was a lot of good things but the bad things made it unpleasant. We did not have blankets for the couch bed which made it very cold, we did not have pillow cases for the pillows and the couch bed mattress is like sleeping on coils. I am not a complainer but the bed was horrible. We also didn't receive wrist bands so the security staff kept questioning us and our guest very time we were at the pool. I did call Courtney yesterday and had to leave a message with another staff young lady and its 300 pm Tuesday and still have not heard back from her. I did tell them for what we paid for our room this is unexceptable. Hope I will get a call back soon.

John M.

Mississippi, United States

“cleanliness”

Left on 06/27/2013 for a stay in June 2013 | John M.Reviewed Jun 27, 2013Stayed Jun 2013

there was wet carpet at the master bath door when we checked in after 2 days they determined the leak was coming from a shower head in condo above ours there was ejaculate in the master bath tub the day we checked in also. the leak had been going on long enough to give a strong mildew smell to hall and master bedroom. the owner of this condo needs to know that the problem is upstairs. as far as reserved parking, that is a crock it is first come first serve the numbers on the spaces mean nothing.

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