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As someone who’s professionally interested in UX, I thought I’d share my recent user experience upgrading from my iPhone 3GS to the iPhone 5 in London. This is of course, only one instance. Your mileage may vary (and I hope it does).

Last week Skype announced a design competition asking designers to submit chat styles for their recently released and somewhat controversial Skype 5 client. The new interface design had been in open beta for a few months, and featured a consolidated single window with a contacts sidebar, and a default style that had a frankly rather ridiculous amount of padding on nearly every element.

I’ve seen a lot of projects fail when by all accounts, they shouldn’t have. The reason for this nearly every time, was that the requirements gathering stage of a project was done poorly, or sometimes not at all. Sometimes this is driven by budget or deadline constraints, and sometimes it’s because the people responsible are just unaware of how to go about gathering requirements in a structured manner, and if you’re one of those people, or know one of those people, then please read on.