Texas, Dallas-Fort Worth-Arlington

IT/Computing

We have an exciting new job opening for Digital Designer to join a newly established team on-site at our client's global HQ's in Addison, Texas. This individual will work closely with a lean, cross-functional team that focuses on evolving some of our existing products. They will also help build creative solutions for new concepts and services, both digital and non-digital, which satisfy customer needs, opportunities, or pain points in our user’s experience. This position requires someone who is comfortable working on loosely defined problems, leading groups in generative creative activities, and working in a learn–fast atmosphere. At times, this team will deliver an idea to a production environment, other times you will be asked to deliver low-fidelity ideas to other teams for execution.

Responsibilities:
o Help lead the design thinking activities to understand user needs, participate in problem definition, and create high and low fidelity prototypes, craft the narrative to share their group’s work with the broader organization
o An especially important responsibility is creating testable MVPs
o Design and user research exercises will be very frequent activities
o When required, development of content strategy and creating information architecture artifacts will also be activities this person will need to handle
o He or she may even pick up some light UI development
o The person in this role needs to be comfortable with learning new skills as the team explores new ideas
o Travel up to 10% of time

Required Skills:
o 5+ years of Digital Design experience
o Bachelor’s Degree or Associates Degree
o Ability to understand what users really need/want; identify areas of challenge & opportunities in our user’s experience
o Flexibility while working in a fast-paced, ambiguous, newly established environment
o Willing and able to experiment early and often
o Collaborate with project team members (Design, Product and Research)
o Facilitates collaborative brainstorming sessions and design workshops
o Helps gather and define project requirements and contribute to product strategy
o Identify and communicate OKRs for measuring creative success
o Articulate user experience rationale to partners, peers, and executives
o Contributes to leadership decisions on process, implementations, and software adoption
o Quickly iterate on multiple interactive design solutions
o Works with project team, brand management and/or key stakeholders to establish design direction for digital projects
o Ability to be an advocate for evidence-based design that balances user needs with business objectives
o Employ insights about people and behavior – verbally and visually – in a way that generates empathy, emotion, and engagement
o Produce required specs and assets to development
o Participates in design reviews with stakeholders to ensure that design meets both business objectives & user needs
o Archive files and document patterns that may have emerged from project work
o Strong command of Sketch App, Adobe Creative Suite, prototyping software and strong graphic optimization skills
o Solid knowledge of user interface design, industry standards and trends, usability best practices, platform and browser capabilities and digital design constraints
o Must be detail oriented with excellent organizational skills and have the ability to prioritize, show initiative and respond quickly in a fast-paced environment
o Strong communication skills
o Must thrive in collaborative work environment and be comfortable seeking input from other team members