For those in need of emotional and psychological support at this difficult and challenging time, Trent PTS is continuing to provide a service for all patients registered with a Greater Nottingham GP. This is NHS funded. If you would like psychological support anybody aged 18 years or over can self-refer. Please go to our website to complete a referral and we will be in contact to arrange your first appointment.

As we continue to accept new referrals we are now offering our services by phone, webcam, using online text-based therapies or through online support packages so as to maintain social distancing.

You can also call the telephone number below, to talk to a member of our team about the services we offer.

Following developments of the Coronavirus pandemic and in the interest of patients and staff safety we have made the difficult decision to suspend the booking of all routine appointments for the time being.

We will be operating a telephone triage system and will be still offering telephone, video consultations and emergency appointments.

There will also be limited access to the practice by keeping the main doors closed. People attending the surgery for an appointment will need to press the intercom for access.

There will be a letter box where you need to put your prescriptions requests. If you normally collect it from the surgery, please use the intercom to advise the receptionist which pharmacy you'd like to collect it from when it's ready.

These decisions have been made following advice from Public Health England. Thank you for your understanding.

NHS app

We are pleased to say that our surgery is now live on the NHS app. Please follow the simple instruction to set it up. You can book all non-urgent GP appointments, telephone consultations and some nurses appointments (smears, removal of sutures/clips,diet advice). For more information, visit www.digital.nhs.uk/services/nhs-app

GP+ Nottingham City – extended hours access for patients

Offering Evening & Weekend Appointments bookable through your GP practice, patients registered at this practice are able to access additional routine appointments during evenings and weekends through the new GP+ service.

Appointments are available to see GPs, Practice Nurses, Clinical Pharmacists and Physiotherapists in a fully equipped accessible location on Upper Parliament Street in Nottingham City Centre.

Opening hours are:

16:00-20:00 Monday – Friday

9:00-13:00 Saturday & Sunday

This is not a walk-in service, appointments are required and booked through the reception team at the surgery. For more information visit: www.ncgpa.org.uk/gpplus

NHS HEALTH CHECKS

The Practice offers free NHS health checks for patients age 40-74. Letters will be sent out shortly to those eligible to make an appointment with nursing team.

NHS BREAST SCREENINGEligible patients registered at Churchfields Medical Practice are being invited for routine breast screening throughout 2017 by Nottingham City Hospital Breast Screening Unit. Over the next few months, women aged 47-73 will be receiving an invitation to be screened. More information regarding the screening can be found at www.cancerscreening.nhs.uk

National Diabetes Audit - this practice is taking part in an important national project about diabetes care and treatment in the NHS. Theis project is called the National Diabetes Audit (NDA). We will send anonymous information about the care and treatment received by our patients with diabetes. This information is strictly controlled. If you do not want your information used, please inform a receptionist. This will not affect your care. You can get more information from www.hscic.gov.uk/nda

Information sharing agreement (MIG) - The practice has enabled software to share your GP medical record with urgent care services. This means that if you need urgent care treatment (A&E, Out of hours GP, Walk-in centre) the clinician treating you will ask for your consent for them view your GP medical record; if you do not wish them to view your GP medical record you can decline access. This will only work if you have provided us with consent to share information from your record with other healthcare providers - please click on the 'Enhanced Data Sharing Model' heading below for more information and a consent form.

The type of information shared is restricted and includes a summary of current problems, current medication, allergies, recent tests, diagnosis, procedures, investigations, risks and warnings – all this information is currently held in your GP system record.

Family & Friends test - The feedback we're getting from the Family & Friends test is mostly very positive - thank you. We've also had some helpful suggestions for improvement, that we're looking into. You can complete the Family & Friends test online (the patient survey button at the bottom of the home page) or in the practice (feedback box). We also send text messages after your appointments here giving you the option to share your feedback.

This practice currently offers patients’ facilities to book, view, amend, cancel and print appointments online.We also offer the facility for all patients to order online, view and print a list of their repeat prescriptions for drugs, medicines or appliances. We are also now able to to offer patients facilities to view online, export or print any summary information from their record, relating to medications, allergies and adverse reactions. We will need to see photo ID to set these up - please speak to a receptionist for more information

Family & Friends Test

From 1 December 2014, we will be providing the opportunity for patients to complete the 'Friends & Family Test' after every interaction with the practice. This short survey is available under the 'Have your say' section to the right and in the practice (feedback box). If you're signed up to receive text messages from the practice, you'll get a message inviting you to complete the survey after each appointment at the practice.

This is a government initiative that all practices across the country have to implement. If you have difficulty completing this survey yourself, a family member or friend can do it on your behalf. From January, the results of this survey will be published monthly by NHS England, on the NHS Choices website. We welcome all feedback and will be making ongoing attempts to make all our patients aware of this survey.