We believe in the best of all worlds. And for forty years we have relentlessly pursued the promise of making style comfortable and enabling metropolitan professionals to look good longer. At Rockport we get that fashion helps us define who we are. When we dress sophisticated we feel sophisticated and when we have style we feel fashionable. Without compromise we bring this to the people we interact with night and day.

Purpose:

As a STORE MANAGER, you will be supporting the achievement of Store KPI targets by building an emotional connection with customers and living the Brand Values. The core expectations include utilizing expertise and experience to serve and sell to customers and achieving operational excellence, flawlessly execute store operations when responsible for product flow to and from sales floor and/or cashier procedures.

Develops staff by evaluating and providing performance feedback (performance and potential), seizing all coaching and training opportunities and fostering a team environment to meet store and company objectives.

Takes clear accountability for training and execution in-store in all areas, including business, operations, sales/customer service, and visual merchandising to ensure all employees are trained in Retail Standards.

Maintain confidentiality of retail operating information.

Develop seamless communication with other retail store managers.

Adhere to any and all visual merchandising guidelines.

Other duties as assigned by District Manager.

Knowledge, Skills and Abilities:

Proficient retail knowledge – operational and selling skills.

Retail business management skills (fiscal and operational).

Proficient skills in coaching and talent management.

Ability to prioritize and allocate resources effectively.

Well developed ability to read, write, comprehend, and speak (conversational) English.

Ability to effectively present information and respond to questions from groups of employees, customers, and the general public.

Ability to communicate clearly and effectively through multiple lines of communication.