Nest app: Great product. Review

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Great product.Setup could not be easier. I happened to setup while updates were being done on their system and could not log into my account. I called cust. service and was assured it would be ready within a few hours. 20 minutes later I was up and running. I like it so much I purchased another one for my upstairs system. I do seem to have a problem with one that disconnects too often leaving me with no remote access. I found cust. service very helpful the first time I dealt with them and plan to call them for guidance. All in all a great product.

Can't register thermostatGot a new Nest thermostat, installed it in my house, but the mobile app will not accept my thermostat's I.D. number. The app doesn't even give an error message, it just deletes what I enter. Since Nest advertises that it can be accessed via the web, it should be accessible via the web. This has been going on for three days now. Is anyone reading these reviews at Nest Labs?
Update on 1/3/2013: I reset the thermostat back to factory defaults, got a new Entry Code & entered it into the app. The mobile app now works correctly. The app is great, once you get your thermostat registered. Seems like Nest's servers are losing the Entry Codes. Resetting the thermostat and re-entering the necessary info was a pain, though.

Love the concept, potential for more dataThe nest is completely unparalleled, so one cannot complain too much! An amazing tool for saving energy and money, it makes me wish everything in my house was collecting and giving data and hooked up to my mobile devices and the web.
However, there are some small (hopefully simple) additions to this app and the reporting that would be very useful.
When one is looking at the energy usage data, it would be great if the following information was provided:
•The actual temperature when your furnace or AC is not working (I'd like to see how low or high it went while I was away, for example).
•Energy comparison for how much money would be saved with the furnace or AC running at certain degree levels overnight and while gone (that is, to compare if the amount of energy used to bring the temperature back up or down when one returns or when the day begins is more or less than if a more comfortable temperature had just been maintained).
•What the temperature outside was (to better understand changes in heating/cooling hours).
•Comparisons with other homes / usage in the area (much like our energy company provides; best understood in percentage increase or decrease on certain days).
Thank you for an amazing product and a nice app to go with it! I think the app has more potential, however!

App problemsI also spent a lot for this product because they touted the ability to control your thermostat from your phone. The ability to connect to nest via the app is terrible! Only bought one nest and won't buy another till they fix this problem. Don't buy a nest until you read better reviews on this app!

Not HappyNot happy with the reliability of this app and it connecting with the Nest. I spent a lot of this and it doesn't work most of the time. I tried calling their help and got nowhere. There has to be a problem with the app. Please update!!!