Banyan Tree is certainly gonna exceed your expectations! I've stayed at the Peninsula, the Conrad and Hilton Millennium previously but I must say Banyan Tree definitely offers a higher end service. Their staff is all very well trained to anticipate your need before you ask for it :) This is something very hard to achieve despite many hotels with big names said they can offer but end up it's just something on the commercial surface, nothing particular. But here you can really find staff who is there with a soul aim of making your stay an enjoyable one indeed, they'd do every little thing and go the extra mile indeed. The Thai restaurant Saffron is a MUST visit! Though the most famous restaurant lies on the rooftop but Saffron cannot be left out. The staff called Mo there served our dinner that night and she is really really friendly and genuine and made our dinner a memorable one. She's passionate to her job and I think that's something not every good hotel management can do, thx Mo! I think the hotel can do more promotion on the yoga/Muay Thai class that the gym offers. Needless to stay, the spa is spectacular and after you did the spa you can enjoy a 40-50% off shopping at the gallery there! If I'd name a downside I'd say the pool isn't that big and the view from the pool deck is not as good compared to the pool at Hilton Millenium/the Peninsula but service quality is impeccable. Food is awesome and do opt for the option on the Executive floor (it's worth it) :D

Traveller from Hong Kong

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This family-friendly Bangkok hotel is located in the business district, within a 15-minute walk of Canadian Embassy and …More

This hotel was perfect in every way. Staff is friendly and discrete. Hotel is beautiful and in an excellent condition.
Room was so spacious, clean and comfy, we enjoyed to return to our room after a dynamic day in a chaotic Bangkok. We got a free upgrade to 30th floor and the view was stunning, looking right to the Lebua tower. You get complimentary water and fruit in your room every day. Comfortable bed.
Breakfast has a big selection of meals for asian people as well as for westerners, very delicious too. And the pool... amazing!! The view, a relaxed atmosphere, and for everyone having the same fear as I had - it is quite big and doesn't get crowded at all. Any time of day, you can come, sit, relax and just enjoy. I would have just one suggestion for improvement, since we visited during wet season, pool water was a bit chill and we would prefer if the pool had a water heater, but it didn't bother us much. Gym is also very well equipped and clean, open 24hrs.
Hotel location was just perfect, direct bridge to a BTS station is a huge plus. Also it is in a walking distance to Sathon pier on Chao Phraya river - express boat is my favourite way of transportation in Bangkok. Bangrak market, which was open every evening is also very close.
This was definitely the best hotel we had stayed in during our trip to Thailand. Every aspect of this hotel was wonderful, I would recommend this to anyone wanting a retreat in Bangkok. We will definitely come back.

Traveller from Zagreb

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This family-friendly Bangkok hotel is located in the business district, within 1 mi (2 km) of Saint Louis Hospital and …More