Re: TWC Wifi-finder access denied trying to login

Getting the same thing and the Spectrum app says I am not on their network...which technically I am home on my TWC network, but I hope this is not another ploy to make us switch over to the more expensive Spectrum plan.

Re: TWC Wifi-finder access denied trying to login

Ok, let me explain this better. I have the TWC WiFi-finder app on 2 mobile phones: an iPhone and an Android phone. Everyone else in the household has mobile phones and the TWC WiFi-finder app. We bought a new cable/internet/ wfif modem for the house, and had it registered with TWC/Spectrum. All was fine with all TWC apps before the new modem. The other apps work fine, no problems logging in. The TWC WiFi finder app however, sees all the mobile phones as not connected to the internet, ask you to login in to your internet modem with your cable modem credentials, and it gives you back an error message access denied. The TWC WiFi-finder app will not let you login to the app using your modem credentials, which is weird because the devices ARE connected to the WiFi in the house via the modem. The app itself according to the AppStore hasn't been updated in almost a year. I'm pretty sure the app itself needs a serious update. I will attach 2 screen shots of the problem for you to see