ComputerTalk will show you how to improve customer experience by leveraging your Microsoft investment to seamlessly integrate Office 365, Skype for Business (and Teams), Dynamics, and other applications into the contact center.

The event is free to attend, with seating available on a first-come, first-registered basis. A catered lunch will be provided and attendees will be registered to win a certified Skype for Business UC device.

ComputerTalk, will discuss:

The role of the contact center in the digital transformation strategy

How to leverage the contact center to turn vision into reality

How ComputerTalk’s technology roadmap fits with Microsoft’s

Ways to utilize your Microsoft Technologies in Help Desk and Customer Service scenarios