Consumer feedback about Primary Children's Hospital

I went to two specialists. I did not receive calls from the doctors to report test results. I had used the communication portal, and sent messages but there was no return messages. I feel like my son's case was left a little high/dry. I said so in a message but heard nothing. They do nothing to initiate follow-up. It is very clear, that you must follow up and advocate. The one doctor we saw too, was just a tad flippant in response to questions.

Primary children’s hospital takes great care of our children, with specialty departments to reduce time between diagnosing and treating our young loved ones. While here visit their cafeteria. Great food at very reasonable prices. When bring a sick child into a hospital you already have enough stress. This hospital and their friendly staff try their best to reduce the stress levels. There can be waits at times but any hospital will have a waiting period it is the nature of a hospital to be seen in order of your ailment. I hope that you never need this facility or its staff but should you need it understand this is the place to go. There is parking close to the Emergency room, there is a parking garage for regular visitors, and across the street accessible via Skywalk/Bridge is an outpatient clinic for follow up visits. This allows the doctors to focus on the emergencies as well as the follow up visits. There are also some walls where construction is ongoing where the children that are in the hospital can write on the wall. If you can find space you or your child can write a message as well. I wouldn’t hesitate to bring my children here if needed

All the nurses and Drs are really nice they care about their patients. Always asked if we had any questions and my family felt safe in their care. They are super nice and great with kids my daughter loved the nurses ( when needles arent involved )

My experience here with my new born child was fantastic, life or death situations and he stayed here almost three months of his life I grew close to doctors and nurses as family. They took very very good care of my son, I'm glad we were sent here where they know what they're doing.

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