Client L

Client L was referred in for a 10 day specified activity after an offence involving alcohol. L was not known to services and would avoid working with professionals due to trauma she sustained in her past. Throughout the sessions L engaged with the work she was completing, barriers were overcome by having a needs centred, service user led holistic approach at all times and her trust in the service and her worker continued to develop.

Part of the sessions were around her self-esteem and confidence so groups were included. L said she found these a huge benefit, looking at issues with other women that had experiences they could share in a safe, supportive environment.

L completed her specified number of RAR days and continues to engage voluntarily. Her order has now been taken back to court and revoked due to good progress. L reduced her alcohol units from 40 per week to 10 and has seen significant improvements in her physical and mental health, she reports better family relationships as a result of completing work on conflict resolution and has gained a voluntary post through attending the alcohol group.

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"3SC have been excellent partners. They have been supportive and prepared to fight our corner. They are focused on quality performance and have helped us deliver good results. Their values are our values.
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Trevor Smith – Chief Executive Officer, Hull CVS

"The Society of St James has been working with 3SC for a couple of years now.
I have found the support and guidance from Jo Rowe invaluable as to providing structure and advice in the collation and recording of information.
This in turn has helped me immensely in fine tuning our service and to be able to see at a glance where our strengths and weaknesses lie.
Thanks to advice given, I have been able to improve the monitoring of my teams and implement positive changes in areas such as support planning and risk assessments.
I also feel that this partnership experience has improved my professional capacity as a manager and feel more confident in leading a team and providing a quality service to our clients
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Mark Gray - Team Leader, Society of St James

"The RNC Assessment Centre is part of the 3SC ATW network for Wales. We find the 3SC team to be very approachable and receptive to work with. We receive warm, prompt handovers containing all the information we need to support the customer through the assessment process.
The 3SC system is user friendly and makes processing data fast and efficient. Our Contract Manager is in regular touch through face to face meetings, email and phone calls and is always available if we have questions. Our experience as one of 3SC’s delivery organisations meant we did not hesitate to choose them as our sub-contractors when we successfully bid for the DWP SES contract and they have once again proved to be responsive, customer-led partners.
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John Lynch - Director of Learning and Curriculum Royal National College for the Blind

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"Using the web-based portal that 3SC has built to enable the delivery of the Access to Work programme has meant we, at AbilityNet, can work with a greater efficiency than ever before in delivering this kind of support. The fact that the system is bespoke and cloud-based means all the boxes are ticked around security measures, which for us is an immense advantage.
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Dennis Dearden - Director of Sales and Marketing, AbilityNet

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