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I usually stay at the airport hotel because I have an early flight to the UK – or further. This time I had an evening meeting in Cork City and have a mid-morning flight today (snow permitting). It was a pleasure to find this card on my bed when I arrived yesterday. Better than chocolates. The team here are great, anyone who has read tales of my travel cockups will know that I sometimes don’t get things “quite” right – they have sorted me out on more than one occasion.

This shows a personal touch – even if it is a system, it’s a nice system.