Business Phone Service in Dover, DE

Despite the surge of smartphones, social media app, people still look for a telephone number when they want to contact a business. To ensure you maintain connection with current and potential customers, choosing the right telephone service provider for your Dover, DE business should be a priority. It is extremely beneficial to have a phone service that keeps you connected the old fashioned way. Because this is such an important part of customer contact, you want a service that is not only affordable and reliable, but you also need one that provides all the features you need to incorporate into your business. Compare the best small business phone service providers in Dover, DE at MyRatePlan below.

What is Dover, DE Business VoIP Phone Service?

The new generation of phone service is VoIP, which stands for voice over Internet protocol. It is has become more ubiquitous over recent years and is considered an improvement over POTS. More and more business are making the switch to VoIP every day, and because of its relative cheapness, it's proven the ideal choice for start-ups as well.

VoIP calls can be made through the Internet can have exceptional quality for your Dover, DE business. In fact, with a good Internet connection, a VoIP call can have the same call quality as POTS, or better. In order to get the most out of VoIP, you need to have a reliable business internet connection that is appropriately fast. MyRatePlan Internet Speed Test Currently, there is a speed test that will tell you whether or not your connection is sufficient enough to support good quality VoIP calls. It is available through MyRatePlan.

Many providers in Dover, DE also have a package that enables you to pay a set amount of money to make an unlimited amount of calls. This allows you to get service without having to worry about per minute charges. VoIP calls are carried differently than traditional ones. Instead of being transferred through an analog signal, they are sent over the Internet after being converted into digital form. Because the Internet is everywhere and doesn't require the use of an expensive phone network, VoIP is much cheaper than POTS. You can make and receive many calls, even internationally for a lot less money. You'll find many VoIP providers even give you option to pay a flat rate to place and receive as many calls as you would like, eliminating per-minute charges.

How to Choose The Best Business Phone Service Provider in Dover, DE

The growing popularity of this service has encouraged numerous companies to enter the market. Some business owners find it hard to choose a provider because there are so many options to consider. Nevertheless, it's worth taking the time to compare the features, prices and reputations of different firms. The extra effort can produce considerable long-term savings.

Business people must evaluate their needs, wants and limitations before selecting providers. For example, it's wise to look at the available features and determine what functions are likely to be useful more than once or twice. It also makes sense to calculate the necessary number of lines and establish a realistic spending limit.

Next, compare the plans available from several commercial phone services. Look for the least expensive option that supplies enough features and extensions. Thoroughly research the provider's reputation to make sure that its system works reliably. If a company intends to eventually close offices or hire additional staff, it should check the rates for various numbers of lines.

Keep in mind that dependability and honesty are more important than the lowest rates. A low monthly bill won't compensate for missed sales opportunities if the phone service isn't reliable. MyRatePlan helps Dover, DE business owners find affordable services that they can rely upon. Please scroll down to see a detailed comparison.

What About Traditional Business Phone Service in Dover, DE?

Although VoIP has become very popular in Dover, DE, many businesses still use a traditional PSTN phone service. When this type of service is used, calls are transferred through a public switched telephone network, and the PSTN is accessible nationwide. The network for a traditional phone service is comprised of telephone lines, mobile networks, satellites and cables. The PSTN was actually the first phone network created, and it has been in use for almost 100 years.

The cost of making calls with a PSTN service is more expensive than VoIP because the infrastructure for the network requires expensive maintenance. Since the PSTN is analog, it's not very good at sending data over long distances.

Any time a call is made with a PSTN service, the data must stop at several points along the network, and the data must flow through equipment that is owned by several different companies, which can make calls made with the service significantly more expensive. Although many parts of the system have been converted to digital components, the last part of the PSTN network is analog.

Analog Phone Systems and PBX in Dover, DE

Most Dover, DE businesses choose to use a private branch exchange, also known as a PBX system. A PBX system allows the system to route calls to the correct line and enables the use of other calling features such as voicemail, call forwarding, multiple extensions and others. Businesses can locate the PBX system at their office or a remote location.

An analog PBX system requires multiple pieces of hardware that need to be purchased, installed and configured, so you need to keep these expenses in mind if you are considering using one. For example, the hardware alone can cost over $1,000 to purchase. That price does not include installation and configuration which will require the expertise of a professional technician.

If you are interested in an analog PBX system for your Dover, DE business, you should be aware that expansion can be challenging and expensive. Most PBX systems only support a limited number of lines, so if your business eventually requires more capacity than you originally designed the system for, you may be forced to purchase more expensive hardware.

All electronic equipment eventually fails and will need replacement. Since an analog PBX system requires more electronic equipment than VoIP systems, the potential exists for higher costs due to the replacement of electronic hardware. There is also the risk of your equipment becoming obsolete as providers modernize their telephone systems. Phone companies will place less emphasis on analog technology as they phase out analog and refocus on more affordable and efficient VoIP technology.