First, we'll need to collect a few basic details about your event. Once you've provided that information, you'll have access to our full suite of tools to promote your event, manage your attendees, and make your event as successful as it can be!

Paid Events

There's no cost for you to sell tickets or collect payments for your events, and attendees pay a service fee of only $0.99 + 5% of the ticket's face value, regardless of whether they order online, by phone through our live 24/7 in-house call center, or through our walk-up locations. Attendees can choose to receive will-call tickets, print-at-home tickets, mobile tickets, or physical tickets for no additional cost.

Free Events

For free events, there's no cost for you or your attendees. Zero. Nada. Free events are always free!

Donations

Running a fundraiser or non-profit event? When using PayPal or your own merchant account, you can collect additional donations from your ticket buyers. Brown Paper Tickets charges no fees to you or your contributors for this service.

Brown Paper Tickets Credit Card Processing

You can collect payment through Brown Paper Tickets' credit card processing for no additional fee. For payments collected this way, we send payment within ten (10) business days after the end of your event for the full face value of tickets sold.

Your Own Credit Card Processor

If you have your own merchant account, you can collect payments directly using Authorize.net, PayFlow, PayPal Website Payments Pro, PayPros, or USAePay.

PayPal

You can use your PayPal Payments Standard account to process sales and receive your funds immediately.

Contact us 24/7 at at 1-800-838-3006 ext 3 or by email at Support@BrownPaperTickets.com. You can also find an overview of our features on our Services page or see answers to common questions in our Help Center.

DETAILS

Help with this form:

EVENT NAME

SHORT DESCRIPTION

FULL DESCRIPTION

EVENT NAME

Your event's name is the first thing potential attendees will see when browsing events or viewing your event listing. If your event doesn't have an official name, it's common to use the name of the performer or speaker, or a 2-3 word description of the activity.

SHORT DESCRIPTION

The Short Description is displayed in search results, in our daily and weekly event mailing lists, and in submissions to third-party event listings and event calendars.

FULL DESCRIPTION

Use the Full Description to describe your event as completely as possible. It's common to list performers or presenters along with a short bio for each. Additional details, such as a description of the expected activities, help create interest for potential attendees and can greatly increase attendance. This is your chance to create a verbal picture of your event!

VENUE

ADDRESS

CITY

STATE

ZIP/POST CODE

COUNTRY

Public Contact Info

PUBLIC NAME

PUBLIC EMAIL

PUBLIC PHONE

VENUE

This is the name of the venue in which your event is being held. A list of known venues will appear as you type in the venue's name. Choosing a venue from this list will allow your event to appear on the venue's calendar, making it easier for your event to be found by potential attendees. Click the venue in the list to automatically fill in the rest of the address form.

If your venue does not appear in the list of known venues, a new venue listing will be automatically created.

If you do not yet know the location for your event, please enter "To Be Announced" for the venue name and address.

ADDRESS

Please enter the full street address for the venue in which your event will be held.

CITY

Please enter the city in which your event will be held.

STATE

Please enter the state or province in which your event will be held.

ZIP/POST CODE

Surprisingly, the ZIP/Post Code is one of the most important parts of the venue's address. It's used to provide local event recommendations via our mobile app and event mailing lists, and to clarify the venue location for the event maps.

COUNTRY

Please choose the country in which your event will be held.

PUBLIC NAME

Please enter the name of the organization hosting the event or the name of a contact person for the event. This information will be displayed publicly on your event listing and is provided to attendees who have questions about your event.

PUBLIC EMAIL

A contact email address or phone number is required for your event. This information will be displayed publicly on your event listing and is provided to attendees who have questions about your event.

PUBLIC PHONE

A contact phone number or email address is required for your event. This information will be displayed publicly on your event listing and is provided to attendees who have questions about your event.

EVENT START DATE

EVENT END DATE

SALES CUTOFF TIME

MAX AVAILABLE TICKETS

DELIVERY METHODS

Physical Tickets

Your ticket buyers can choose to receive a printed ticket for no additional cost. Physical tickets are printed and shipped to the attendee within 24 hours of purchase.

Will-Call Tickets

Rather than receiving a physical ticket, your attendees' names will be added to a list that you can download or print. Simply check their IDs at the door of your event and mark off their names when they arrive.

Print-At-Home Tickets

Your attendees will have the option to print their own ticket using a plain paper printer.

Mobile Tickets

Tickets can be sent to your attendees' mobile phones. Tickets delivered this way can also be safely distributed to the attendee's party using our patent pending Transfer-to-a-Friend™ service.

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Add This Date

EVENT START DATE

Please enter the day and time that doors open for your event. For series events, you should add a separate date for each performance.

EVENT END DATE

Please enter the end day and time for this event date.

SALES CUTOFF TIME

Physical ticket sales will end three days before your event begins. All other delivery methods will end at the Sales Cutoff time. A final sales list will be emailed to you 10 minutes after sales end.

MAX AVAILABLE TICKETS

Please enter the maximum number of tickets available for this date or choose "Unlimited".

DELIVERY METHODS

All ticket types include a unique barcode. Barcodes can be scanned using our iPhone and Android scanning apps or compared to your Door List to check for validity.

SALES END TIME

MAX PER ORDER

MIN PER ORDER

INTERVAL

MEMBER DISCOUNT CODES

PRICE TIERING

PRICE NAME

The Price Name is displayed on your event listing and used on your Attendee List and Event Reports to identify the admission level.

PRICE

Use this to set the purchase price for this admission level. Free admission levels can be added by setting the price to 0.00.

PRICE DESCRIPTION

This optional field can be used to provide your attendees with a description of this admission level. This field is commonly used to explain differences in admission levels, such as VIP vs. General.

SALE TYPE

Standard SaleAttendees can purchase tickets or register for free events using a standard checkout process.

DonationAllows your patrons to make a donation directly to you. There are no service fees attached to donations made this way, but donations can only be made for events using payment options other than Brown Paper Tickets' Credit Card Processing. Payment options can be set on the Payments screen.

Donations may not be used for admission.

PRICE TYPE

Fixed PriceAttendees will pay the exact value entered in the Price field, plus any applicable service fees.

Variable PriceAttendees can choose to pay the value set in the Price field or any amount higher. This is commonly refered to as "Pay-what-you-can" pricing.

SERVICE FEE

Choose whether the service fee is added to the ticket price and paid by the buyer, or subtracted from the ticket price and paid by you. Obviously, this doesn't apply to free admission levels or Donations, since there is no service fee for either.

HIDE PRICE WHEN SALES END

When enabled, this price will be removed from the event page and ticket widget when the price sells out or sales for the price end.

LAST-MINUTE DISCOUNT

This feature allows you to automatically reduce the price shortly before sales end to help sell any remaining inventory. Prices with a Last-Minute Discount will be promoted on Brown Paper Tickets' Last-Minute Discount Mailing List and listed in Last-Minute Discount searches.

MAX SALES

Please enter the maximum number of tickets available for this admission level or set to "Same As Date" to use the Date Max Sales as the limit.

DISPLAY PRICE

Use this option to hide the price from the public. This can be used to create a separate admission level for recording specialty tickets through our Box Office system or for pre-creating admission levels that can be manually activated at a later time.

PasswordIf a password is entered in this field, the admission level will not be displayed unless the buyer enters this password on the event page. If multiple admission levels use the same password, they will all be displayed to users entering that password.

SALES START TIME

Use this to set a specific start time for this admission level or choose "Immediately" to offer this admission level as soon as sales become active for the date.

SALES END TIME

Use this to set a specific end time for this admission level or choose "Same as date" to offer this admission level until sales end for the date.

MAX PER ORDER

Set a maximum quantity that can be purchased in a single order. The default maximum is 50.

MIN PER ORDER

Set a minimum quantity that must be purchased at one time. This can be used in conjunction with the Max Per Order option to set a specific quantity that users may purchase, such as for a "Table of 10" admission level.

INTERVAL

This option can be used to require attendees to purchase in multiples, such as for a "buy-two-get-one-free" admission level.

MEMBER DISCOUNT CODES

You may enter unique codes that can be used to purchase tickets at this price. This is commonly used for discounted "fan club tickets" or for ticket giveaways.

The admission level will not be displayed until a user enters a valid discount code.

If a Max Per Order is also set, this will be the maximum quantity that can be purchased using a single code.

Codes may be up to 25 characters long and should consist solely of letters and/or numbers (no spaces or special characters such as $ # @ % & etc.).

Enter one code per line.

PRICE TIERING

When you select an admission level from the drop-down menu, this admission level will only become active and visible when the selected admission level sells out. This is commonly used to offer "early bird" discount tickets.

For events with multiple dates, the tiered price only becomes active when the selected price sells out for that specific date.

CURRENCY

PAYMENT COLLECTION METHODS

Brown Paper Tickets' Credit Card Processing is the easiest and safest option for selling tickets to your event. With Brown Paper Tickets' Credit Card Processing, your customers can order online, through our mobile site, and from any of our walk-up locations.

Your Credit Card Processor

Brown Paper Tickets offers integrations with Authorize.net, PayFlow, PayPal Website Payments Pro, PayPros, and USAePay. When using your own processor, your customers can order online, through our mobile site, and from any of our walk-up locations.

PayPal Payments Standard

By enabling this payment method, you can use your own PayPal account to collect payment from your ticket buyers. PayPal is not available for mobile or walk-up sales.

CURRENCY

For US Dollar events, ticket buyers will pay a service fee per ticket of $0.99 + 5% of the ticket price. This service fee does not apply to free tickets or donations.

To see the service fee pricing for other currencies, please visit our Pricing page.

BROWN PAPER TICKETS CREDIT CARD PROCESSING

There are no additional fees for collecting payments using Brown Paper Tickets' credit card processor.

Note that only one credit card processing option (either Brown Paper Tickets' processor or your own processor) can be active for each event.

United States/Canada/Puerto Rico
Within ten (10) business days after your event ends, a check/cheque will be generated and sent to you for the full face value of tickets sold through our credit card processor.

UK/Europe
Within ten (10) business days after your event ends, an electronic payment will be sent to you for the full face value of tickets sold through our credit card processor.

YOUR CREDIT CARD PROCESSOR

You can collect payments directly through your own credit card processor using the Authorize.net, PayFlow, PayPal Website Payments Pro, PayPros, or USAePay gateways. At the time of the transaction, you will receive the entire value of the order, including the Brown Paper Tickets' service fee. When your event ends, you will be sent an electronic invoice for the value of our service fee.

Note that only one credit card processing option (either Brown Paper Tickets' processor or your own processor) can be active for each event.

PAYPAL PAYMENTS STANDARD

You can allow your attendees to pay you directly using your verified PayPal account.

Events offering PayPal as the only payment options will not be available through our mobile website or our walk-up locations.

KID FRIENDLY

NON-SMOKING

DOG FRIENDLY

WHEELCHAIR ACCESSIBLE

CATEGORIES

CURRENT CATEGORIES

KEYWORDS

Use this field to add any keywords you believe people will use to search for your event. We recommend adding any common misspelling of performers' or presenters' names.

LIST EVENT PUBLICLY

Disabling this setting will prevent your event from being displayed in our search results, shown on our main page, listed in our mailing lists, or distributed to our third-party promotions partners. Please note that when this option is disabled, although we will not actively submit your event to search engines, it will not necessarily prevent your event from being found by them.

LIST EVENT ON GOOGLE

When this setting is enabled, we'll tag your event for inclusion in Google's event listings, as long as the following is also true:

The event is set to display publicly

The event location includes a valid venue name, city, and country

If the event is in the United States or Canada, the event location includes a valid state or province

The event has at least one active future date

KID FRIENDLY

Are kids allowed at your event?

DOG FRIENDLY

Are dogs allowed at your event?

NON-SMOKING

Is smoking banned at your event?

WHEELCHAIR ACCESSIBLE

Is your event wheelchair accessible?

CATEGORIES

Please add the categories that most appropriately describe this event. Although there is no limit to the number of categories you may add, there is no benefit from adding inappropriate categories.

CUSTOM URL

VERBIAGE

I am "Selling Tickets"

I am "Registering Attendees"

VIDEO ID

TICKET BOX LOCATION

Above event description

Below event description

MINIMIZE TICKET BOX

Yes

No

SIDE COLUMN ORDER

IMAGES

CURRENT IMAGES

CUSTOM URL

You may use this field to create a custom domain name for your event. A custom domain name can aid in marketing, since it can be easier for potential attendees to remember. Custom domain names associated with past events will remain active for 15 months, and will be released for re-use after 18 months (if they are not moved to a more recent event).

VERBIAGE

Are you "selling tickets" or "registering attendees"? Although this setting has no effect on the functionality of the checkout process, displaying the correct terminology to your attendees during that process can help eliminate confusion and aid sales.

VIDEO ID

Enter the video ID for your YouTube or Vimeo video. Enter only the ID, not the full URL.

TICKET BOX LOCATION

Our standard event pages display the admissions levels and the "Add To Cart" button above the event description. Use this setting to display those options below your description instead. This can be useful if your event has more than 2-3 admission levels.

MINIMIZE TICKET BOX

When this option is enabled, your admission levels and the "Add To Cart" button will not be displayed until the user clicks a "Begin Order" button. This can be useful if your event has more than 5-6 admission levels.

SIDE COLUMN ORDER

Use this setting to change the order in which your video and images are displayed.

IMAGES

You may add as many images as you wish. Images must be between 10K and 10MB in file size, and must be a valid image format such as GIF, JPG, PNG, etc. Uploaded images will be automatically converted to the appropriate sizes for use on the Brown Paper Tickets website.

Typically, it's best to add your event's logo, images of any performers or presenters, event posters, and any other promotional images.

QUESTION

Responses will be available in the Complete List view in your Attendee List report.

QUESTION TYPE

Questions can be optional for attendees or required as part of the checkout process. Please note that questions are not currently compatible with mobile checkout. If any of your questions are required, you should disable mobile tickets on all dates for this event.

ANSWER TYPE

Select how your question should be answered. Options include single or multiple-line text answers, or multiple choice answers presented as radio buttons or a drop-down menu.

MINIMUM AGE

SETTINGS

BEGIN SALES

Use this option to delay the onsale date for all of your dates and admission levels.

ADMISSIONS TAX

Some cities require you to pay an admissions tax on revenue collected for your event. This setting will reduce the "face value" of your admission levels and cause the face value plus the admissions tax value to equal the value you've chosen to collect for your admission levels. Please consult your tax advisor to determine if this is the correct way to collect tax for your event.

SALES TAX (GST)

This setting will allow you to collect a sales tax (VAT, GST, etc.) value in addition to the price of your admission levels.

WEBSITE

Does your event have an official website? If so, enter its URL here.

FACEBOOK URL

If you've created a Facebook page for your event, enter the URL here.

TWITTER USERNAME

Your Twitter username will be used to create a link to your event's Twitter page.

GOOGLE ANALYTICS ID

If you use Google Analytics to track your marketing results, you can add your Google Analytics ID here to automatically place GA code on your event pages. Please note that this code will not be used to track sales, only event views.

NOTES FOR ATTENDEES

This message is displayed to your attendees when their order is completed.

END OF EVENT MESSAGE

This message is displayed on your event page when sales for your event have ended.

DATE/TIME NOTES

This message is displayed near the date selection area on your event page.

CALL CENTER INSTRUCTIONS

Please provide any additional information that you believe would be helpful for our call center staff when answering questions from your attendees.

MINIMUM AGE

If your event has a minimum age requirement, please enter it here. Attendees will be notified of this requirement during the checkout process.

FAST CHECKOUT

When this feature is enabled, attendees are not given the option to "continue shopping" and are routed directly to the payment page when checking out. This can be useful for one-time events by keeping the buyer focused on the checkout process. Additionally, if you've enabled "Custom CSS" or "Custom Header & Footer" in your Profile settings, your attendees will see this custom layout throughout the checkout process. This can be useful for creating a branded checkout experience.

REQUIRE ALL ATTENDEE NAMES

Enabling this feature will require buyers to enter a separate name for each attendee. This can reduce sales and is only recommended if the collection of attendee names is necessary for your event.

COLLECT COMPANY/ORG NAME

Use this to collect a company or organization name for your attendees in addition to the attendee name.

EMAIL ME WITH EVERY SALE

When this feature is enabled, you will receive an email with every purchase.

EMAIL ME A DAILY SALES REPORT

When this feature is enabled, you will receive daily emails showing your sales totals. A more extensive version of this information can be found on the Reports page at any time.

DISPLAY TICKET QUANTITIES

This feature allows buyers to see the quantity of tickets remaining for each publicly displayed admission level.

REQUIRE ASSIGNED SEATING

Brown Paper Tickets offers an advanced assigned seating system, which can assign specific seats to each ticket buyer or allow them to choose their own seat location at the time of purchase. When this option is checked, our staff will contact you regarding your venue's seating configuration and build your seating chart using that information.

SAVE SETTINGS AS DEFAULTS

When checked, this will cause most settings for this event to be saved as your default settings. Any new events you create will then use these settings.