BCI Certification frameworks for outsourcing enterprises have evolved on two quality-excellence tracks over the years “ Talent Management and Service Delivery. The Service Delivery Master Standards...Read more

The BCI service delivery certification BSDQ™ is awarded to enterprises showing compliance to the BCI SDMS - Service Delivery Standards Release 1.3, which promulgates Service Delivery excellence...Read more

BCI to Breed the First Indigenous Batch of BPO Master Trainers for Mauritius
The budding BPO industry in Mauritius received a major boost when BCI (BPO Certification Institute) inked a deal with NCB (National Computer Board) under the ICT (Information and Communication Technology) Ministry, to breed what will be the island’s first ever clutch of internationally certified BPO Master Trainers. CredForce has been assigned to handle the MTB (Master Trainer Breeding) Project on the ground on behalf of BCI. A special CredForce team will mount the MTB program aligned to the BCI BGSQ12 workforce development standards. A crack team of the elite BCI Certified Lead Trainers shall be deployed in this marquee project for the ICT Ministry of Mauritius, and post completion of the two-week intensive training program, the trainees will take the online CBMT™ assessments for obtaining their prestigious CBMT™ certification.

This project envisages making Mauritius self-sufficient in terms of training expertise demanded for developing a large pool of internationally certified BPO... Read more

NYC Partners BCI for World-Class Certification Programs in Sri Lanka
Sri Lanka’s Business Process Outsourcing (BPO) industry is on the move now. According to FCCISL News Alert Weekly Business Highlight 2010, BPO sector is Sri Lanka's fifth largest exporter. BCI research estimates ICTA’s aim of touching USD 1.0 billion by 2016 is quite attainable considering the excellent quality of human resources. This industry can increase only if the BPO talent-pool is increased annually by at least 15000-20000 in Sri Lanka for the next two three years. Looking at the prospects in the BPO sector, the Sri Lankan government is all set to provide an environment that is conducive for the growth of BPO industry.

BCI has been working on strengthening its footprint in Sri Lanka to help the country meet the rising demand of trained and certified BPO professionals in its growing... Read more

BCI & Youth Affairs Ministry in Sri Lanka to Work Together
Sri Lanka’s BPO industry is on the move now. A worldclass Hambanthota IT park is building up and the island’s reputation as a nation of trained accountants is now ready to be leveraged in BPO. A high power delegation of the National Youth Corps (NYC), with members from the Ministry of Youth Affairs and Skills Development, Sri Lanka visited the India offices of BCI in Gurgaon for talks on formalizing a partnership, which will make it possible for NYC to prepare its cadets – more than 10000 – for the growing Sri Lankan BPO industry. BCI plans to empower the 40-center island-wide NYC network with BPO training and certification capabilities aligned to HCMS21 standards, Release 3.5. On the other front, BCI and the Ministry of Youth Affairs & Skills development plan to work together to expand BPO industry and opportunities in Sri Lanka. The next few months are going to be exciting, even as BCI and different components of the Sri Lankan government will collaborate to invigorate Sri Lanka’s promise as a destination for value-added services.

Partner Preliminary Application

Welcome to BCI! We thank you for your interest in partnering with us. This preliminary application will help us know your organization better and suggest a partnering option most appropriate for it. Hence, a request that you may please fill-in and submit the form presented below.

Once you have completed this step, you will receive a confirmation and suggestion email from us. It will also carry your login information for the next stage of application for the BCI partnering program most appropriate for your organization. We look forward to working together soon!

Please note that beginning October 2013, BCI formally joined the CredForce Consortium – the international group of global standards and credentialing bodies. Activities related to management of customer relationships, customer-support, credentialing logistics, partner-network and invoicing for BCI™ and all CredForce Consortium members are now exclusively handled by the CredForce™ worldwide network. All queries may be safely directed to info.bci@credforce.com

Fields marked with asterisk (*) are mandatory.

Partnership Type*:

Home Country*:

Given Name / First Name*:

Family Name / Last Name*:

Your Email Id*:

Phone(s)*:

Handphone:

Designation*:

Organization’s Details

Organization Full Name*:

(if it is yet to be formed, please write "NEW")

Organization Address*(Corporate Office):

State/ Province*:

City*:

Zip/Pin Code*:

Organization's Website:

Name of the Head of the Organization*:

E-mail of the Head of the Organization*:

Year of Establishment*:

Nature of the organization*:

(if not yet formed, you may mention the nature you plan for it or simply check the
NA box)

Size of the Organization*:

(Annual billings in USD. If your organization is new or is yet to be formed, please
check the NA box)

If you believe that following international standards and attaining certifications positively impacts the business of your BPO organization and your own professional growth in the industry, please do share your thoughts and experiences and tell us how can BCI possibly be of further assistance. You may write to us at how@bci.us.org

BCI is a CredForce Consortium member-credentialing body. Activities related to management of customer relationships, customer-support, credentialing logistics, partner-network and invoicing for BCI and all CredForce Consortium members are exclusively handled by the CredForce worldwide network. All queries may be safely directed to info.bci@credforce.com

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