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It sounds like you have more than one device assigned to use com port 2.

Did you recently add any new hardware?

How is the scanner connected? Serial? Parallel? USB?

Do you have your modem assigned to use the same com port as your scanner?

Have you looked in the device manager to see if any of the devices have the little yellow ! marks? Do more than one device have that mark?

Have you tried to remove the scanner, uninstall the hardware from the OS itself, reboot, reconnect scanner to PC, load "fresh" drivers from then manufacturer website?

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Hi phishphreek80
I have not added any new hardware, I have removed the scanner and all software prorams related to the scanner, after completely unplugging from my computer and replugging in the parallel cable I then reinstalled all the drivers and software needed. No luck with the clean install. I checked to make sure my modem was not installed on the some com port and it is assigned to com port3. Now where do I find the Device Manager, what is it, and how does it work? Thanks