Support the catering operation to improve the customer food service experience, delivering excellent customer care and ensuring the highest level of cleanliness throughout all work areas.

Main responsibilities

Ensure you are aware of, and comply with all client and company health & safety procedures and standards at all times. This includes but is not limited to Food Handling, COSHH, Uniform Standards, Personal Protective Equipment, Manual Handling, Fire Regulations and quality control

Complete, maintain and update all Food Safety and Health & Safety paperwork correctly on a continual basis to ensure full compliance

To ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements, including but not limited to Food Information Regulations and Reference Intake labelling

Ensure pre and post service checklists and cleaning schedules have been completed before and after all food services

To ensure the highest level of customer care is adhered to at all times by role modelling the ESS Way values and behaviours at all times to colleagues and customers

Manage and drive the completion of all compulsory training with all team members

Advocate the delivery of all company and unit profit protection procedures, reporting any issues to your line manager

To proactively up sell and demonstrate an excellent knowledge of products provided to customers and clients

ESS Support Services Worldwide is the defence, government, offshore and remote business sector of Compass Group UK & Ireland. It provides food and support services to major companies and organisations operating in remote sites, defence, central and local government departments, police, prisons & offshore sectors.