Reviews

Pillow Butler

For White Glove Customer Support, contact our Pillow Butler to answer any of your questions. From what pillow is best for your sleeping style to how to select the best sizes for your sheets and comforters, our Pillow Butler offers concierge quality customer service. Available Monday through Friday from 9:00 A.M. to 5:00 P.M. Pacific Time at 1.866.downetc/1.866.369.6382.

Ask the Diva

When money is no option, invest in the premium pad on the market. Lily Pad waterproof mattress pads protects your mattress and offers soft comfort. What makes this one great is its breathability. It is also noiseless which is a plus so baby doesn't wake up. Invest in keeping your mattress in the same condition it came in, cause your baby deserves the best!

Care

Shipping

Down Etc product orders are processed within 3 -5 business days and shipped via UPS Ground, unless otherwise specified. Our shipping charges are based on your total order cost. See the chart below or visit our Shipping Tab. Shipping is free for orders over $150.

Total Order

Shipping Charges

Up to $25.00

$9.95

$25.01 - $100.00

$19.95

$100.01 - $150.00

$29.95

$150.01 - and Over

Shipping is free

Currently, we do not ship internationally through our website. If you are interested in international shipments, contact us at 1.866.369.6382.