Issue

"Windows - No Disk" error when booting the computer using the Symantec Recovery Disk

Error

Windows - No Disk Exception Processing Message 0xc0000013

Solution

The above error may be seen when booting the computer with
the Symantec Recovery Disk (SRD). This error is related to the Microsoft Windows
Preinstallation Environment (WinPE) having an issue interacting with a hardware
device.

WORKAROUND:

1. To confirm that the problem is not due to a
bad burn of the SRD, try booting a different computer using the SRD. If a
different computer is also not able to boot using that disk, try burning a new
SRD disk

2. This can also be caused when WinPE is encountering an error
while accessing a USB device. Detach all USB devices such as external hard
drives, printers, scanners, USB hubs, and USB enabled monitors. If the mouse and
keyboard are USB attached, leave those plugged in. Reboot the system to the SRD.
If the error is not seen, then the problem is related to one or more of the USB
peripherals.

3. If still getting the same error, it might be related to a
problem with one or more of the hard drives on the system. Boot from a Windows
installation CD and format the hard drives as NTFS. Then, reboot the computer
using the SRD

4. If still getting the same error, remove all external and
internal hardware which is non-essetial such as network cards, modems, sound
cards, memory card readers, and unconnected storage controllers and then reboot
the computer using the SRD.