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Smartphones

Smartphone questions? Ask a smartphone technician for answers

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Ok, it is the headphone jack that has faulted, if it cannot be cleaned it will need to be replaced

I am really sorry about this and you are going to have to return the iPhone to have this replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.

I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service by clicking one of the stars at the top of the page, then submit, that would be greatly appreciated.

Very low sound volume JA: What's the brand/model and Operating System (OS) of your smartphone? Customer: Jitterbug onetouch JA: How long has this been going on with your One Touch? What have you tried… read more

I cannot get my Apple X phone to ring. JA: What Operating System (OS) are you running on your X? Customer: I have no idea JA: How long has this been going on with your X? What have you tried so far? C… read more

how to set a number of rings before it answers JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: I phone 6s JA: How long has this been going on with your… read more

i purchased a new iphone 6 plus case yesterday from the apple rep He must have pressed mute or no volume, when he changed the old case to the new one. The phone is in the house. The house has been tor… read more

if I have, say an unblocked iPhone, can I buy several SIM cards for each country I'm staying in? That way whilst in France I can meet friends and give a local french number, in Italy the same, in Engl… read more

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

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JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.