Plussat: We were very impressed with The Omni King Edward from the moment we arrived. The service is impeccable. The lobby, rooms, elevators - everything, really - is first-rate. Our only regret was that we could only stay one night, since it was a quick weekend getaway. This was our first time in Toronto, and we will be back - at the King Edward.

Erinomainen10,0

Plussat: The hotel is beautiful. Really did a wonderful job remodeling. Rooms are quite large with generous seating areas and extra large bathrooms. Location is great.

Hyvä7,7

Plussat: We always love going to the King Edward Hotel when we visit downtown Toronto. The location is terrific if you want to walk, shop, and sight see. We've been choosing this hotel for years.

Erinomainen10,0

Plussat: The hotel property was immaculate and was in walking distance to many places of interest such as Eaton Centre, St. Lawrence Market, Distillery area, St. Michael"s Cathedral, SONY Performing Atrs Center and many fabulous restaurants and bars. The employees of the hotel were motivated in making our experience a great one. The concierge staff were most helpful with their suggestions and directions.

Plussat: We were very impressed with The Omni King Edward from the moment we arrived. The service is impeccable. The lobby, rooms, elevators - everything, really - is first-rate. Our only regret was that we could only stay one night, since it was a quick weekend getaway. This was our first time in Toronto, and we will be back - at the King Edward.

Miinukset: Valet parking, at CAD$40-45 per day, is a bit excessive. Since we were there on a weekend, it was easy enough to find on-street parking.

10,0 Erinomainen

Plussat: The hotel is beautiful. Really did a wonderful job remodeling. Rooms are quite large with generous seating areas and extra large bathrooms. Location is great.

Miinukset:

7,7 Hyvä

Plussat: We always love going to the King Edward Hotel when we visit downtown Toronto. The location is terrific if you want to walk, shop, and sight see. We've been choosing this hotel for years.

Miinukset: Since we book this hotel often ... it would be nice to be recognized and rewarded. Perhaps with a room upgrade or something ...
Most notably though on this last visit I noticed our bed was sagging in the middle. I had to sleep on the edges of the mattress not to fall into the centre.

10,0 Erinomainen

Plussat: The hotel property was immaculate and was in walking distance to many places of interest such as Eaton Centre, St. Lawrence Market, Distillery area, St. Michael"s Cathedral, SONY Performing Atrs Center and many fabulous restaurants and bars. The employees of the hotel were motivated in making our experience a great one. The concierge staff were most helpful with their suggestions and directions.

Plussat: Great room, very clean and spacious. Excellent location walking distance to Eaton's Center, St. Lawrence Market and theatre district. Close to Porter shuttle hotel.

Erinomainen10,0

Plussat: It was a total breeze from start to finish; Great location, Great staff, Clean, Quiet Comfortable!

Erinomainen10,0

Plussat: The location was excellent for central Toronto with excellent access to convention Centre and tourist interests. It was fabulous to have a kitchonette and clothes washing facilities in the room. (I was upgraded to a higher room and the view was amazing too!).

Erinomainen10,0

Plussat: The cleanliness of the room, wifi, location of the hotel, and friendliness of the staff.

Erinomainen10,0

Plussat: Loved the open areas and the food/Service was superb

Erinomainen8,5

Plussat: I love the design and functionality...the bed is soooo comfortable. Gym was small but nice.

Erinomainen10,0

Plussat: It's a historical building right in downtown Toronto

Erinomainen10,0

Plussat: The location, the view, the room and amenities and the bank vault !

Erinomainen10,0

Plussat: Thanks to Collin at the front desk, my stay was perfect! He not only upgraded my room, but he ensured me he'd personally handle my concerns and he did just that.
The hotel is central to everything downtown and you can walk everywhere.

Erinomainen8,0

Plussat: They're staff were very accommodating

Hyvä7,4

Plussat: Getting away

Hyvä7,4

Plussat: Great location and for a downtown hotel, couldn’t beat the price

Plussat: Great room, very clean and spacious. Excellent location walking distance to Eaton's Center, St. Lawrence Market and theatre district. Close to Porter shuttle hotel.

Miinukset: Workout room was small and parking and drop-off area very busy. Breakfast very expensive at the hotel, but Starbucks located across the street.

10,0 Erinomainen

Plussat: It was a total breeze from start to finish; Great location, Great staff, Clean, Quiet Comfortable!

Miinukset:

10,0 Erinomainen

Plussat: The location was excellent for central Toronto with excellent access to convention Centre and tourist interests. It was fabulous to have a kitchonette and clothes washing facilities in the room. (I was upgraded to a higher room and the view was amazing too!).

Miinukset: Nothing really.

10,0 Erinomainen

Plussat: The cleanliness of the room, wifi, location of the hotel, and friendliness of the staff.

Miinukset: Nothing

10,0 Erinomainen

Plussat: Loved the open areas and the food/Service was superb

Miinukset:

8,5 Erinomainen

Plussat: I love the design and functionality...the bed is soooo comfortable. Gym was small but nice.

Miinukset: air conditioning unit was a bit loud, but not unbearable.

10,0 Erinomainen

Plussat: It's a historical building right in downtown Toronto

Miinukset: Overall everything was super no complaints

10,0 Erinomainen

Plussat: The location, the view, the room and amenities and the bank vault !

Miinukset:

10,0 Erinomainen

Plussat: Thanks to Collin at the front desk, my stay was perfect! He not only upgraded my room, but he ensured me he'd personally handle my concerns and he did just that.
The hotel is central to everything downtown and you can walk everywhere.

Miinukset: Parking is a drag, as you must valet park and it takes a minimum of fifteen minutes to get your vehicle if you're lucky. It also cost 45.00 a night to park...

8,0 Erinomainen

Plussat: They're staff were very accommodating

Miinukset: I got a bunch of random charges for 'custom package' and 'upgrade' charge and didnt even get the room i had requested and paid for! It ruined my stay because it felt like a waste of my money. I ended up going down to have them removed, upon check out I had to request the removal of the fees a second time

7,4 Hyvä

Plussat: Getting away

Miinukset: Clean quiet

7,4 Hyvä

Plussat: Great location and for a downtown hotel, couldn’t beat the price

Miinukset: Woke up to the sound of rodents chewing away in the ceiling - horrible!! Also, elevators were extremely slow - waits of nearly 10 minutes to be expected. Bathroom extremely small.

Plussat: Very clean and comfortable, good lighting and great view. Exelent location to downtown entertainment,food and attractions.

Erinomainen10,0

Plussat: I ask for and receive one of the best views in the city. As my first rip outside my country the staff was extremely welcoming & friendly.

Erinomainen10,0

Plussat: Everything was great from the moment we walked in to the moment we left. Being in the downtown area they did the best to make there guests free at home.

Erinomainen8,0

Plussat: Security lady was very nice although we were a loud bunch!

Erinomainen10,0

Plussat: Wonderful beds

Hyvä6,8

Plussat: The woman, Madeline, who checked me in and out was exceptional and is the example for all of the other associates there. She made sure at check-in that I was comfortable, she asked about my flight in, and made sure that I had a map and was situated well to use the PATH and other means to get around Toronto.
The hotel was clean and modernized and room service was excellent. The room service associates were exceedingly polite and friendly.

Erinomainen9,4

Plussat: Bed was very comfortable

Hyvä6,8

Plussat: Center of the city, with access to many restaurants, and most importantly my Client.

Erinomainen10,0

Plussat: Clean and comfy room with a great view of the City of Toronto. Loved the "Club" experience on top of the Sheraton ... it was worth the extra cost. It was great to be able to leave your coat and boots behind and go underground shopping!

Erinomainen10,0

Plussat: The staff were amazing! Very nice hotel.

Erinomainen10,0

Plussat: Great hotel. Right down town. Lots of food options within a few minutes walk. Good conference hotel.

Erinomainen10,0

Plussat: Great hotel in a great location. Excellent staff and facilities. A very festive feel throughout with the MLS Cup in town along with the holidays. Would highly recommend.

Plussat: Very clean and comfortable, good lighting and great view. Exelent location to downtown entertainment,food and attractions.

Miinukset: Ice box or mini fridge is always a nice for a stay but not included in the standard room. Cable included in room not easy to navigate.

10,0 Erinomainen

Plussat: I ask for and receive one of the best views in the city. As my first rip outside my country the staff was extremely welcoming & friendly.

Miinukset:

10,0 Erinomainen

Plussat: Everything was great from the moment we walked in to the moment we left. Being in the downtown area they did the best to make there guests free at home.

Miinukset: Besides the fire alarm that went off in the evening. That was somethings that wasn’t in our control. everything was good. No complaints.

8,0 Erinomainen

Plussat: Security lady was very nice although we were a loud bunch!

Miinukset: The room was rather tight for a "suite"

10,0 Erinomainen

Plussat: Wonderful beds

Miinukset: Nothing

6,8 Hyvä

Plussat: The woman, Madeline, who checked me in and out was exceptional and is the example for all of the other associates there. She made sure at check-in that I was comfortable, she asked about my flight in, and made sure that I had a map and was situated well to use the PATH and other means to get around Toronto.
The hotel was clean and modernized and room service was excellent. The room service associates were exceedingly polite and friendly.

Miinukset: I arrived early Sunday and was in conference all day and jetlagged. I couldn't wait to put in a long rest since I wasn't in conference that morning. I put out the "Do Not Disturb" and latched the door. At about 9:00 am Monday morning housekeeping opened the door. When I got up to see what was going on I told her no services at this time. She said she was having problems with the door because the RFID was flashing yellow (which was explained to me the yellow light meant that the latch was on. She persisted until I let her in. She cleaned the bathroom and left, but my day was just going to have to start I guess. As I saw her throughout my stay she was not the most polite. Very terse "Hello"s, if at all.

9,4 Erinomainen

Plussat: Bed was very comfortable

Miinukset:

6,8 Hyvä

Plussat: Center of the city, with access to many restaurants, and most importantly my Client.

Miinukset: Old, room needs updates. Moldy fountains.

10,0 Erinomainen

Plussat: Clean and comfy room with a great view of the City of Toronto. Loved the "Club" experience on top of the Sheraton ... it was worth the extra cost. It was great to be able to leave your coat and boots behind and go underground shopping!

Miinukset:

10,0 Erinomainen

Plussat: The staff were amazing! Very nice hotel.

Miinukset: Wifi not included. Not crazy on the fact that they make you pay for it.

10,0 Erinomainen

Plussat: Great hotel. Right down town. Lots of food options within a few minutes walk. Good conference hotel.

Miinukset:

10,0 Erinomainen

Plussat: Great hotel in a great location. Excellent staff and facilities. A very festive feel throughout with the MLS Cup in town along with the holidays. Would highly recommend.

Plussat: We stayed to celebrate my husbands birthday and brought our 2 year old, and the hotel concierge and butler service were beyond accommodating! Although it’s a pricey stay, the service made it well worth it!

Hyvä6,8

Plussat: People very friendly...Jon twigg very kind to get door leading into our room fixed.

Erinomainen10,0

Plussat: We inadvertently left somethings in the car that was valet parked. Our bellhop brought our bags up and immediately helped us with our situation. In a few minutes our other items were up in our room. It was so effortless. I also loved how well staffed if was and how ready they were to help us with anything.

Erinomainen9,1

Plussat: Attentive staff

Erinomainen10,0

Plussat: The room was beautiful. Our favorite was the Trump chocolate bars. The kids loved the TV embedded in the bathroom mirror.

Erinomainen9,4

Plussat: The location is great. Short walk to everywhere and multiple places to eat nearby.

Plussat: We stayed to celebrate my husbands birthday and brought our 2 year old, and the hotel concierge and butler service were beyond accommodating! Although it’s a pricey stay, the service made it well worth it!

Miinukset:

6,8 Hyvä

Plussat: People very friendly...Jon twigg very kind to get door leading into our room fixed.

Miinukset: Door didn't work..had to wait to get fixed. Room not ready when we arrived at 330pm, had to wait 20 minutes in lobby. Bed not turned down second night we were there. Hairs found in our bathtub..

10,0 Erinomainen

Plussat: We inadvertently left somethings in the car that was valet parked. Our bellhop brought our bags up and immediately helped us with our situation. In a few minutes our other items were up in our room. It was so effortless. I also loved how well staffed if was and how ready they were to help us with anything.

Miinukset:

9,1 Erinomainen

Plussat: Attentive staff

Miinukset: Need exhaust fans in the bathroom
Lack of TV stations in the lounge - why in Canada could we not see the Stanley Cup playoffs in the lounge???

10,0 Erinomainen

Plussat: The room was beautiful. Our favorite was the Trump chocolate bars. The kids loved the TV embedded in the bathroom mirror.

Miinukset: My only complaint was the the lighting in the bathroom could have been brighter. It was a little dim for applying makeup.

9,4 Erinomainen

Plussat: The location is great. Short walk to everywhere and multiple places to eat nearby.

Miinukset: Be aware that you HAVE to valet park, which costs $50 per night per car. They do not give you the option to park yourself.

Plussat: The staff was great and went above and beyond when needing assistance or needing to find a store

Erinomainen8,5

Plussat: Loved the full wall of windows with shutters on them in the bedroom and windows/skylights in the bathroom. Made the room so wonderfully bright in the mornings. Modern updates gave the room a high-end look and feel. Very beautiful. Very comfortable.

Erinomainen10,0

Plussat: Very convenient to all downtown attractions
Underground parking
Lots of restaurants in area
Walking distance to everything- Union station an easy 7 min walk

Erinomainen8,0

Plussat: The reservation was booked over a month in advance on Kayak for a conference but upon arrival there was no record of my reservation. The Staff were very concerned and were able to get me a room in an otherwise fully booked hotel.

Erinomainen10,0

Plussat: The location was phenomenal, within walking distance of so much -- only a 10-15 walk from Air Canada Centre, a couple minutes from the Rogers Centre/aquarium/CN Tower, and just a short subway ride from the ROM and Casa Loma, etc. The restaurant behind the hotel (Amsterdam Brewhouse) was absolutely fantastic as well. The rooms were so clean and big and comfortable. It was perfect for a weekend getaway. On top of it, the staff was so friendly and helpful, making for an even better stay.

Erinomainen10,0

Erinomainen9,7

Plussat: very nice updated hotel close to many attractions and public transportation.

Erinomainen10,0

Plussat: Great location between Ontario lake and the CN tower!

Erinomainen10,0

Plussat: Location and the updated modern rooms were very clean!

Erinomainen10,0

Plussat: Friendly staff
Great pool
Big rooms
Late check out

Hyvä6,8

Plussat: The location was pretty good with pretty quick access via street car to the main subway terminal. Staff was also very friendly and helpful.

Erinomainen10,0

Plussat: The staff were so friendly and accommodating. The room was spacious, relaxing and the harbour view was just relaxing we actually ended up staying an extra night. Large shower, lots of towels. They brought in a microwave on request.
Location is walking distance (even with a little one) to CN Tower and major central Toronto attractions. It's convenient that you have the parking even after checkout - until 6pm of your departure date.
We came in March but I would consider it again in.summer to use the pool and patio.

Plussat: The staff was great and went above and beyond when needing assistance or needing to find a store

Miinukset: The grout in the shower was a bit dirty and well as the ceiling

8,5 Erinomainen

Plussat: Loved the full wall of windows with shutters on them in the bedroom and windows/skylights in the bathroom. Made the room so wonderfully bright in the mornings. Modern updates gave the room a high-end look and feel. Very beautiful. Very comfortable.

Miinukset: We experienced four minor annoyances. Firstly, the fireplace (which came with a remote - pretty cool) made squeaking noises when it was on. Secondly, the mattress was overdue for a change - my side had a significant body indentation in it. Thirdly, the lower spigot in the shower was not attached to the wall - it stuck out about a foot or so into the shower. Lastly, the old tub is still in the bathroom but really just takes up space (it's a short tub, so no spa-like soaking). None were huge issues, just minor details that should be addressed.

10,0 Erinomainen

Plussat: Very convenient to all downtown attractions
Underground parking
Lots of restaurants in area
Walking distance to everything- Union station an easy 7 min walk

Miinukset:

8,0 Erinomainen

Plussat: The reservation was booked over a month in advance on Kayak for a conference but upon arrival there was no record of my reservation. The Staff were very concerned and were able to get me a room in an otherwise fully booked hotel.

Miinukset:

10,0 Erinomainen

Plussat: The location was phenomenal, within walking distance of so much -- only a 10-15 walk from Air Canada Centre, a couple minutes from the Rogers Centre/aquarium/CN Tower, and just a short subway ride from the ROM and Casa Loma, etc. The restaurant behind the hotel (Amsterdam Brewhouse) was absolutely fantastic as well. The rooms were so clean and big and comfortable. It was perfect for a weekend getaway. On top of it, the staff was so friendly and helpful, making for an even better stay.

Miinukset: The only thing I really didn't like was the fact that parking wasn't free for hotel guests (it was $21/day), but I know that it's a hotel in the downtown area of a large city, so they can't really control that/you should expect to pay for parking.

10,0 Erinomainen

Plussat:

Miinukset: Cost of breakfast, but was still very great food!

9,7 Erinomainen

Plussat: very nice updated hotel close to many attractions and public transportation.

Miinukset: staff could have been more knowledgeable about locations and attractractions

10,0 Erinomainen

Plussat: Great location between Ontario lake and the CN tower!

Miinukset:

10,0 Erinomainen

Plussat: Location and the updated modern rooms were very clean!

Miinukset:

10,0 Erinomainen

Plussat: Friendly staff
Great pool
Big rooms
Late check out

Miinukset:

6,8 Hyvä

Plussat: The location was pretty good with pretty quick access via street car to the main subway terminal. Staff was also very friendly and helpful.

Miinukset: This is definitely not a luxury hotel. Things look nice but the hotel is old with a new coat of paint. You can tell where the renovations were done on a budget so things looked nice, but were not actually done well. In addition, the walls were paper thin. We could hear the people in the next room having a conversation. We did get the hotel for a very good rate, but there is absolutely no way the rooms are worth normal price. The hotel itself is not bad, but it is by no means 'luxury.'

10,0 Erinomainen

Plussat: The staff were so friendly and accommodating. The room was spacious, relaxing and the harbour view was just relaxing we actually ended up staying an extra night. Large shower, lots of towels. They brought in a microwave on request.
Location is walking distance (even with a little one) to CN Tower and major central Toronto attractions. It's convenient that you have the parking even after checkout - until 6pm of your departure date.
We came in March but I would consider it again in.summer to use the pool and patio.

Plussat: We loved spending a night in the hotel. Our first room was next to the elevators - convenient but so noisy!
We were kindly accommodated in a new room after voicing our concern. The room service meal was delicious and great value.
Highly recommended.

Erinomainen8,0

Plussat: Great location and friendly staff. Can’t help but get swept up in the grandeur of the lobby.

Erinomainen10,0

Plussat: Excellent service

Erinomainen9,4

Plussat: We had a few mishaps unrelated to hotel and the staff were SO helpful, kind and industrious. They helped us deal w/mishaps while keeping us comfortable.

Erinomainen10,0

Plussat: The quality of the bed, sheets and pillow. The hotel amenities and the shopping level and access to more.

Erinomainen10,0

Plussat: Excellent old luxury hotel in downtown Toronto, ideally situated next to the railway station. Very nice staff.

Erinomainen8,8

Plussat: Room was very noisy. The front desk was very responsive when I made it known that people next door were very noisy. Also, they charged me for WiFi which seems cheap.

Plussat: The Royal York has a great location and fabulous staff. The rooms are beginning to be renovated and the bathroom is TINY but they work. When they have good prices this is a great option!!

Erinomainen9,4

Plussat: Amazing staff, decadent surroundings, great views, incredibly comfortable beds and accommodations, Union station is across the street for transportation and the hotel itself is like visiting a landmark - it's beautiful. The price is high, but it's for all of those reasons.

Plussat: We loved spending a night in the hotel. Our first room was next to the elevators - convenient but so noisy!
We were kindly accommodated in a new room after voicing our concern. The room service meal was delicious and great value.
Highly recommended.

Miinukset:

8,0 Erinomainen

Plussat: Great location and friendly staff. Can’t help but get swept up in the grandeur of the lobby.

Miinukset: Not great value for money. Paid for ‘upgraded’ room and couldn’t tell the difference. Our reservation at Epic was mysteriously cancelled (eventhough they called twice to confirm reso). Rushed out after only an hour for another event. If the location was anywhere else, wouldn’t stay again.

10,0 Erinomainen

Plussat: Excellent service

Miinukset: Pricey, but worth it.

9,4 Erinomainen

Plussat: We had a few mishaps unrelated to hotel and the staff were SO helpful, kind and industrious. They helped us deal w/mishaps while keeping us comfortable.

Miinukset:

10,0 Erinomainen

Plussat: The quality of the bed, sheets and pillow. The hotel amenities and the shopping level and access to more.

Miinukset: Absolutely nothing!

10,0 Erinomainen

Plussat: Excellent old luxury hotel in downtown Toronto, ideally situated next to the railway station. Very nice staff.

Miinukset:

8,8 Erinomainen

Plussat: Room was very noisy. The front desk was very responsive when I made it known that people next door were very noisy. Also, they charged me for WiFi which seems cheap.

Miinukset: Very few gluten free items on menus
Several times we had a hard time getting in touch with staff (consierge, maintenance, bell desk)
Room was incredibly cramped and looked hastily repaired or shoddily renovated
Room smelled of previous tenants body odour or cigarettes
Closet light was clicking on and off sporadically
Steam room in health facilities seemed unclean/didn't smell good

9,4 Erinomainen

Plussat: Comfortable

Miinukset:

7,7 Hyvä

Plussat:

Miinukset: It was under construction (renovation) and some facilities were closed

9,7 Erinomainen

Plussat: The Royal York has a great location and fabulous staff. The rooms are beginning to be renovated and the bathroom is TINY but they work. When they have good prices this is a great option!!

Miinukset:

9,4 Erinomainen

Plussat: Amazing staff, decadent surroundings, great views, incredibly comfortable beds and accommodations, Union station is across the street for transportation and the hotel itself is like visiting a landmark - it's beautiful. The price is high, but it's for all of those reasons.

Miinukset: Thin walls. A lot of the comfort and decadence was dampened by some people who decided to have a "get together" around 11 PM next door that continued until about 2:30 AM. When it was down to 2 people you might guess what the next hour sounded like.
Needless to say I did not sleep. I had to check out for an early flight around 4 AM, so I didn't bother kicking up a stink with management. I will next time though.
I would stay again, but will request a room not joined if possible.
Other than the inconsiderate neighbours, I loved the hotel.

Plussat: The hotel is modern and it has a great location. Surrounded by amazing restaurants and places of interest. The views are phenomenal and super friendly stuff.

Erinomainen9,7

Plussat: Really enjoyed my stay at the Westin. Right by the lake loved the view.

Erinomainen9,1

Plussat: I love the view of Lake Ontario from the room and the close proximity to the Air Canada Centre and the Hockey Hall of Fame. Very cool to see many of the players in the lobby.

Erinomainen10,0

Plussat: Great location, room was a good size, bed was comfortable, staff was very friendly

Erinomainen8,0

Plussat: This was located on the waterfront with easy access to downtown. The room was comfortable with nice big screen TV (north tower has been renovated).

Erinomainen8,0

Plussat: The decor and overall look of the establishment, the politeness and friendlyness of staff.

Erinomainen8,8

Plussat: Good location and very nice facility. The rooms were quiet and very dark. Great for sleeping!

Erinomainen8,5

Plussat: Hotel was spotlessly clean. Room size was above average. The bed was comfy, with crisp linens. In room coffee and bottled water included. All staff encountered were friendly. New Balance gym gear rental $5/d is a great idea (I didn't use it).

Erinomainen8,2

Plussat: Customer Service
Location

Erinomainen9,7

Plussat: The view, the Heavenly Bed , and the friendly & accomodating staff!

Plussat: The hotel is modern and it has a great location. Surrounded by amazing restaurants and places of interest. The views are phenomenal and super friendly stuff.

Miinukset:

9,7 Erinomainen

Plussat: Really enjoyed my stay at the Westin. Right by the lake loved the view.

Miinukset: Had some construction going on (but never interrupted my sleep) decor was a little older.

9,1 Erinomainen

Plussat: I love the view of Lake Ontario from the room and the close proximity to the Air Canada Centre and the Hockey Hall of Fame. Very cool to see many of the players in the lobby.

Miinukset: Check in was a little hectic because everyone was trying to check in early before the game.

10,0 Erinomainen

Plussat: Great location, room was a good size, bed was comfortable, staff was very friendly

Miinukset: Parking was $50

8,0 Erinomainen

Plussat: This was located on the waterfront with easy access to downtown. The room was comfortable with nice big screen TV (north tower has been renovated).

Miinukset: Bathroom was small relative the suite size.
South tower is not renovated but has slightly better lake views.

8,0 Erinomainen

Plussat: The decor and overall look of the establishment, the politeness and friendlyness of staff.

Miinukset: Booked the hotel with my debit card (i use my debit as a credit card everywhere else). I was not told until i got to the hotel that my debit would not work unless i put down a 300$ deposit down, ontop of my 460$ stay. As a result of this, i had less funds to be able to do what i wanted throughout my stay in toronto.

8,8 Erinomainen

Plussat: Good location and very nice facility. The rooms were quiet and very dark. Great for sleeping!

Miinukset: There is a perfume smell in the main lobby. It is not necessary. Also, the breakfast at the insight resturaunt is overpriced.

8,5 Erinomainen

Plussat: Hotel was spotlessly clean. Room size was above average. The bed was comfy, with crisp linens. In room coffee and bottled water included. All staff encountered were friendly. New Balance gym gear rental $5/d is a great idea (I didn't use it).

Miinukset: Parking is horrendous! The hotel entrance is undergoing renos - there is NO curbside signage to direct you to parking facilities. $50 valet and $40 off-site (over a block away), both with in/out privileges. The price came as a surprise to me as I had read $35 valet online when booking.
Water pressure is lacking in bathroom sink but shower pressure was ok. Restaurant is overpriced. There was no hotel directoy or signage to indicate pool location, nor was it mentioned at check in.

8,2 Erinomainen

Plussat: Customer Service
Location

Miinukset: First impression- No soap - though housekeeping resolved issue quickly
Constant noises Rm 2616. Difficult to have a restful night.
Though I would give the place another chance. I believe my issues were just bad luck.

9,7 Erinomainen

Plussat: The view, the Heavenly Bed , and the friendly & accomodating staff!

Miinukset: The rooms are ( especially bathroom) showing some wear. But still comfortable & nice.

7,7 Hyvä

Plussat: Close to central Toronto, nice view

Miinukset: Everything was expensive, the room, the room serve and the lobby bar

Miinukset: Dated rooms
Not sound proof - could hear everything in hallways and on road (I.e. Sirens)
No fridge in room
Bathroom was very old - needs to be updated badly

8,3 Erinomainen

Plussat:

Miinukset: Unfortunately due to a late flight, I got in at almost 3:00 AM. They put me on the 26th floor. They didn't tell me there would construction starting on the 26th floor at 8:00 AM. It was terrible.
The hotel was not sold out either... It was loud and very difficult to try and get that extra 30 minutes of sleep I needed...

10,0 Erinomainen

Plussat: The staff was very helpful. The room was nice. I have no complaints. Will stay there again.

Miinukset:

8,8 Erinomainen

Plussat: The b.fast

Miinukset:

9,1 Erinomainen

Plussat: Beds were very comfortable.

Miinukset: Carpets were a little dirty

6,8 Hyvä

Plussat: We had one bed that was real uncomfortable

Miinukset:

10,0 Erinomainen

Plussat: Staff was great, rooms were really nice. Would love to stay again !

Miinukset: Being bothered repeatedly for a 40$ valet fee when I came in on go train.

7,1 Hyvä

Plussat: very clear, affordable, and walking distance from downtown

Miinukset: Why would Hilton not offer free WiFi these days for international travelers?

Miinukset: A little expensive but that may just be the prices in Toronto.

7,1 Hyvä

Plussat: I enjoyed the friendly and professional staff.

Miinukset: If you drive into town with a larger vehicle, you will not be able to park onsite. Parking in other locations becomes costly.

2,0 Keskiverto

Plussat: Nothing, I didnt stay there. They gave my room to someone else.

Miinukset: Hilton booked me in an oversold hotel. After traveling 11 hours I showed up and they said i had no room! I paid for 2 nights in advance and it was PAID for. How could Hilton do this? I am a HiltonHonors member, being a member doesn't mean much to them, where is the loyalty? They gave my paid for room to someone else and told me to go find another hotel.
UNBELIEVABLE!!

Plussat: The staff went beyond to meet my needs. Always cordial and friendly.

Erinomainen8,5

Plussat: When we arrived (early) the staff were happy to stow our luggage for us, the staff remembered us, ensured that our luggage was safe and organised for a car to take us to the airport the following evening.
Location was great.

Erinomainen8,5

Plussat: Great hotel. 20 minute walk to the rogers centre and the CN tower. Nice and clean. House cleaning staff were friendly when met in the hallways.

Keskiverto2,5

Hyvä6,0

Plussat: The room was clean, corner room with lots of light. Easy check in and out.

Erinomainen10,0

Plussat: It was walking distance to where I needed to be!
Fantastic room, bed, clean, great desk for work. Loved it! Will be back! Close to eating places. Didn't get to use the pool or fitness centre but great they have them and close to St Patrick station. Staff were great. Love the warm cookie on arrival! Great deal

Erinomainen9,7

Plussat: They allowed us to keep our car in underground parking after check out wothout an additional fee which was very helpful

Erinomainen8,8

Plussat: We had a nice stay. The room was clean and the bed was comfortable. The room was small but fine. I would stay there again. Good downtown location.

Miinukset: Worst hotel MANAGEMENT EVER! Was stuck in DoubleTree Hilton's downtown Toronto elevator for over an HOUR and management did NOTHING!! Only reason I got out was because I called the fire department and THEY got me out. DoubleTree sent an old man with a flashlight over an hour later. If I didn't take it upon myself to call, who knows how many more hours I would have spent there. Then they had the audacity to NOT REFUND either of my 2 nights because it was booked w/ a 3rd party provider. I didn't get stuck in the 3rd party provider's elevator, I got stuck in YOUR ELEVATOR. Avoid at all costs as management will not take care of you. Any other hotel would have refunded and given multiple free nights.

7,4 Hyvä

Plussat: Friendly staff, great location

Miinukset: We didn't get the size of bed that we had prebooked, the hotel was sold out after I had already prepaid.

6,0 Hyvä

Plussat: The staff was very friendly

Miinukset: Found hairs in our bed and some bugs place looks a little worn

9,7 Erinomainen

Plussat: The staff went beyond to meet my needs. Always cordial and friendly.

Miinukset:

8,5 Erinomainen

Plussat: When we arrived (early) the staff were happy to stow our luggage for us, the staff remembered us, ensured that our luggage was safe and organised for a car to take us to the airport the following evening.
Location was great.

Miinukset: Nobody told us about the hotel facilities, our son would have loved some pool time before our flight home.

8,5 Erinomainen

Plussat: Great hotel. 20 minute walk to the rogers centre and the CN tower. Nice and clean. House cleaning staff were friendly when met in the hallways.

Miinukset: Front desk Staff were rude and unhelpful. Someone had vomited in the elevator and when alerted they were rude. Over an hour later when we came back it was still in the elevator.

2,5 Keskiverto

Plussat:

Miinukset: 1st of all it was false advertisement as to what room I would be getting. I booked a room with 2 beds and I got one king for 2 people. I know what I booked & the 3rd party site switched it after booking. Anyway one of the managers who were dealing with people was very rude. To make matters worse they tell you that you can't have any visitors in your room after 9. Never heard of a stupid rule like this ever! Hilton won't ever get my money again.

6,0 Hyvä

Plussat: The room was clean, corner room with lots of light. Easy check in and out.

Miinukset: Extremely loud old fashioned air conditioner, going off and on. No ice machine on Hilton honors floor. Remote did not work, and had no wash clothes in room. Not a luxury hotel.

10,0 Erinomainen

Plussat: It was walking distance to where I needed to be!
Fantastic room, bed, clean, great desk for work. Loved it! Will be back! Close to eating places. Didn't get to use the pool or fitness centre but great they have them and close to St Patrick station. Staff were great. Love the warm cookie on arrival! Great deal

Miinukset: Nothing

9,7 Erinomainen

Plussat: They allowed us to keep our car in underground parking after check out wothout an additional fee which was very helpful

Miinukset:

8,8 Erinomainen

Plussat: We had a nice stay. The room was clean and the bed was comfortable. The room was small but fine. I would stay there again. Good downtown location.

Miinukset:

6,5 Hyvä

Plussat: The location is great.

Miinukset: I had a problem with my reservation and was checked out a day earlier than expected on a group business trip. I was offered no help with my luggage.

Plussat: Couldn't believe how close to everything this hotel was.. amazing!
Outdoor pool on the 17th floor was amazing! Urban sanctuary type deal as sunny with a view of downtown and cn tower

Erinomainen10,0

Plussat: i had a great time, the hotel was clean, the staff was friendly and helpful.

Erinomainen8,8

Plussat: Quick service. When my granddaughter and I arrived, there was water on the bathroom floor, from a leaky toilet. The problem was resolved immediately. Professional and friendly staff.

Erinomainen9,7

Plussat: Staff gracious and kind.

Erinomainen9,7

Plussat: In the theatre district walking distance to Princess of Wales. Lots of restaurants in the area. Friendly staff even offering a bottle of water to take away on check out. Easy access by subway and street car from Unuon Station.

Plussat: Couldn't believe how close to everything this hotel was.. amazing!
Outdoor pool on the 17th floor was amazing! Urban sanctuary type deal as sunny with a view of downtown and cn tower

Miinukset: No issues found during my stay

10,0 Erinomainen

Plussat: i had a great time, the hotel was clean, the staff was friendly and helpful.

Miinukset:

8,8 Erinomainen

Plussat: Quick service. When my granddaughter and I arrived, there was water on the bathroom floor, from a leaky toilet. The problem was resolved immediately. Professional and friendly staff.

Miinukset: Glass walls on the bathroom...greatly reduced privacy.
Would prefer bathroom door with a handle.

9,7 Erinomainen

Plussat: Staff gracious and kind.

Miinukset: Television didn't work all the time. Volume was issue

9,7 Erinomainen

Plussat: In the theatre district walking distance to Princess of Wales. Lots of restaurants in the area. Friendly staff even offering a bottle of water to take away on check out. Easy access by subway and street car from Unuon Station.

Plussat: Very clean throughout the entire hotel. Quiet at night. Friendly staff. Walking distance to many restaurants and bars. Only a 10 minute walk to the Air Canada Centre. Nice workout and pool available for use. The hotel had a parking garage for $35 with in and out access but we parked at the corner public lot for $25 with no in and out access.

Erinomainen10,0

Plussat: Location

Erinomainen8,5

Plussat: The hotel is in the perfect location. The staff was very nice and helpful. The roomsize, the bathroom size and the size of the bed are very good. We only had dinner twice in the hotel, but the service and quality of the ordered food was very good as well.

Erinomainen8,0

Plussat: Very convenient. Close to St. lawerence Market, Air Canada Center, restaurants. I would totally stay here again

Plussat: Very clean throughout the entire hotel. Quiet at night. Friendly staff. Walking distance to many restaurants and bars. Only a 10 minute walk to the Air Canada Centre. Nice workout and pool available for use. The hotel had a parking garage for $35 with in and out access but we parked at the corner public lot for $25 with no in and out access.

Miinukset: The staff was friendly however I felt as if they were understaffed. When checking and out we waited in a bit of a lengthy line. There was also no room service menu in our room and when we called and asked for one they said they were busy and to walk to their in house restaurant and get the menu ourselves. Not a huge deal but not the greatest response.

10,0 Erinomainen

Plussat: Location

Miinukset:

8,5 Erinomainen

Plussat: The hotel is in the perfect location. The staff was very nice and helpful. The roomsize, the bathroom size and the size of the bed are very good. We only had dinner twice in the hotel, but the service and quality of the ordered food was very good as well.

Miinukset: It would have been better to be able to open the window for fresh air and it would have been much better not to have the room directly next to the renovation side where work and loud conversations started outside our room at 08:00 am.

8,0 Erinomainen

Plussat: Very convenient. Close to St. lawerence Market, Air Canada Center, restaurants. I would totally stay here again

Miinukset:

8,2 Erinomainen

Plussat: Location, cleanliness, Restaurant and Bar Staff, Confort.

Miinukset: The rooms are in need of a renovation and the Internet available to the customers should be more reliable and fast.

Plussat: The area you’re in was great and the price we got on kayak made it worth it. Don’t know what the regular price would be but do not think I’d pay more than what I did.

OK4,5

Plussat: Nothing just location

Erinomainen10,0

Plussat: Friendly staff
Easy accessable to every thing in downtown

Erinomainen8,2

Plussat: The number one selling point for this hotel, is that it is located right in downtown Toronto on Yonge street and is one block away from the line 1 College subway station, which is also a stop on the 506 Carlton streetcar line. There are also an unlimited number of reasonably priced places to eat and shop within walking distance of the hotel. The staff were very pleasant and helpful

Erinomainen8,2

Plussat: Staff was was always polite, responsive, and competent

OK5,7

Plussat: Area is great, staff very good

OK5,4

Plussat: The location is good

Erinomainen10,0

Plussat: Loved the hotel and the location just steps from the subway and walking distance from the eatons center. Staff was all very helpful and friendly. Got an upgrade to a king bed room.

Keskiverto2,0

Plussat: Nothing. There is nothing to like. This booking was not in their system and I was asked to leave the hotel!!

Erinomainen8,2

Plussat: The rooms were clean and the beds were very comfortable. I found myself walking in my stocking feet in the room . Something I rarely do in a hotel. Staff were friendly and helpful.

Hyvä7,1

Plussat: As always i think the location is great. Your in the middle of most attractions, theater, shopping.

Plussat: The area you’re in was great and the price we got on kayak made it worth it. Don’t know what the regular price would be but do not think I’d pay more than what I did.

Miinukset: Ice buckets only on every other floor, wanted to go to the bistro on the main floor but it seemed like it was a 5 star place. The fact that there is only one way into the hotel, would be nice to have a door on Yonge street.

4,5 OK

Plussat: Nothing just location

Miinukset:

10,0 Erinomainen

Plussat: Friendly staff
Easy accessable to every thing in downtown

Miinukset: Non

8,2 Erinomainen

Plussat: The number one selling point for this hotel, is that it is located right in downtown Toronto on Yonge street and is one block away from the line 1 College subway station, which is also a stop on the 506 Carlton streetcar line. There are also an unlimited number of reasonably priced places to eat and shop within walking distance of the hotel. The staff were very pleasant and helpful

Miinukset: My room was directly across the hall from a bank of four elevators. Fortunately, the hotel was not very busy or it would have been disturbing. The walls are thin and not well sound insulated. I could too much from the adjacent room. There is a new building construction across the street, so you won't get to "sleep in" on the average weekday. Of course this is a temporary situation beyond Marriott's control, which will auto-rectify once the building is completed

8,2 Erinomainen

Plussat: Staff was was always polite, responsive, and competent

Miinukset: Restaurant is more like a cafeteria with limited menu

5,7 OK

Plussat: Area is great, staff very good

Miinukset: Room smelled of a smoker, horrible view on lower floor

5,4 OK

Plussat: The location is good

Miinukset: Poor service, they didn't have hot water the first day! rude bell desk personal. The cleaning service left trash on the room floor... in general pretty disappointed. Didn't expect this from a Marriot hotel at this price tag.

10,0 Erinomainen

Plussat: Loved the hotel and the location just steps from the subway and walking distance from the eatons center. Staff was all very helpful and friendly. Got an upgrade to a king bed room.

Miinukset: I was on the 2nd floor so I could hear the traffic and people late at night, but it didn't bother me too much.

2,0 Keskiverto

Plussat: Nothing. There is nothing to like. This booking was not in their system and I was asked to leave the hotel!!

Miinukset: The WORST customer service at the hotel and what should I say about Kayak/Getaroom.com not having my booking show on the hotels end??? Where is my money??? I hope I am not getting charged or have been charged as I did not even stay at this hotel because they couldn't even verify my booking - the confirmation or booking number provided in my booking email meant nothing to the hotel. I am looking forward to an explanation!!!

8,2 Erinomainen

Plussat: The rooms were clean and the beds were very comfortable. I found myself walking in my stocking feet in the room . Something I rarely do in a hotel. Staff were friendly and helpful.

Miinukset: No fridge in the room. And there was construction within the hotel.mmElevators were extremely slow from the 14 th floor.

7,1 Hyvä

Plussat: As always i think the location is great. Your in the middle of most attractions, theater, shopping.

Miinukset: We were really looking forward to seeing the newly renovated hotel. However ended up very disappointed. A quick glance and it looks great. When you get up close you can clearly see it was a rushed job and not professionally done which added to all the faults.

Plussat: I travel extensively for business, and my requirements are basic: A clean and quiet room, with a comfortable bed, and a functional desk or workspace. This hotel exceeded my expectations.
I received excellent service from the front desk, and this friendly "can-do" attitude extended to cleaning and maintenance staff. I wouldn't hesitate to return!

Erinomainen9,4

Plussat: Close to everything in downtown, good breakfast downstairs, staff very accommodating, clean and comfortable, reasonably priced.

Erinomainen8,8

Plussat: Easy walking distance to to all the attractions we were in Toronto to see.....Shopping, Hockey Hall of Fame, Roger's Centre, CN Tower, restaurants, bars, etc. Got a great price via kayak and were pleased with our stay.

Plussat: I travel extensively for business, and my requirements are basic: A clean and quiet room, with a comfortable bed, and a functional desk or workspace. This hotel exceeded my expectations.
I received excellent service from the front desk, and this friendly "can-do" attitude extended to cleaning and maintenance staff. I wouldn't hesitate to return!

Miinukset: There's only one elevator, shared by guests and hotel cleaning and maintenance staff, so you should plan ahead for possible delays (or take the stairs if you're on a lower floor).

9,4 Erinomainen

Plussat: Close to everything in downtown, good breakfast downstairs, staff very accommodating, clean and comfortable, reasonably priced.

Miinukset: Nothing I can think of. Add a pool I wouldn't swim or a gym I wouldn't use and add $100 night. You want exercise walk the waterfront.

8,8 Erinomainen

Plussat: Easy walking distance to to all the attractions we were in Toronto to see.....Shopping, Hockey Hall of Fame, Roger's Centre, CN Tower, restaurants, bars, etc. Got a great price via kayak and were pleased with our stay.

Miinukset:

5,7 OK

Plussat: Excellent location, clean.

Miinukset: Staff couldn't bother to look you in the eye, much less greet you. Literally every single front desk staff acted in the same reactive manner--only saying hello in response. Linens were scratchy, towels as well.

Plussat: This is more of a business hotel so don’t expect 5 star luxury but it was significantly better value than other hotels in Toronto. However, it was great for the value, clean, great location and friendly staff. Beds were very comfy but may be too soft for some. I will definitely stay again!

OK5,7

Plussat: Location was good for being in the heart of downtown

Hyvä6,5

Plussat: Location

Erinomainen8,2

Plussat: Fantastic location. Comfortable bed. Easy check in.

Hyvä6,0

Plussat: Location

Erinomainen8,5

Plussat: Overall, the stay was good.

Erinomainen10,0

Plussat: Separate kids pool and play area

Hyvä7,4

Plussat: Location was great and the hotel was great

Erinomainen8,0

Plussat: The size of the room, the location, buffet, clean hotel

Erinomainen8,2

Plussat: The location was excellent, the room size wonderful, the beds supremely comfortable.

Hyvä7,7

Plussat: We found the hotel staff to be welcoming and helpful. The room was basic , but comfortable. The balcony was covered in bird poop and there was a cup of cigarette butts sitting just outside the glass. The hotel is centrally located and within walking distance to attractions.

Plussat: This is more of a business hotel so don’t expect 5 star luxury but it was significantly better value than other hotels in Toronto. However, it was great for the value, clean, great location and friendly staff. Beds were very comfy but may be too soft for some. I will definitely stay again!

Miinukset:

5,7 OK

Plussat: Location was good for being in the heart of downtown

Miinukset: I reserved a room through WestJet that did not exist at the hotel, had to pay extra fees to get a lower class room. The rooms were outdated, the mattresses and pillows were just ok.

6,5 Hyvä

Plussat: Location

Miinukset: They have limited parking for large vehicles and once it’s full, they give you a map to drive around the city to various lots and garages to park. These are not too close. 3 blocks to over a kilometer! The staff was not terribly helpful. They don’t take a few USA credit cards. They lost my paperwork over the course of 12 hours. A lot of what they do is not electronic.

Miinukset: The price of the breakfast; $30 all you can eat, but I did not want to eat much. I was quite shocked and I will not eat breakfast there again.

10,0 Erinomainen

Plussat: Separate kids pool and play area

Miinukset:

7,4 Hyvä

Plussat: Location was great and the hotel was great

Miinukset: Some staff could care less some really went the extra mile !

8,0 Erinomainen

Plussat: The size of the room, the location, buffet, clean hotel

Miinukset: Bed was sneaky...something not right with the bed.

8,2 Erinomainen

Plussat: The location was excellent, the room size wonderful, the beds supremely comfortable.

Miinukset: The only negative was that the room was a little cold.

7,7 Hyvä

Plussat: We found the hotel staff to be welcoming and helpful. The room was basic , but comfortable. The balcony was covered in bird poop and there was a cup of cigarette butts sitting just outside the glass. The hotel is centrally located and within walking distance to attractions.

Plussat: The overall hotel was cute and small. It was a great location to everything. We didnt have a car and it was close enough to walk,uber, or use the train to get to most of the thigs we wanted to do and see.

Erinomainen8,5

Plussat: Great value for money considering downtown location. Clean. Efficient check in and given a room upgrade.

Erinomainen8,0

Erinomainen8,8

Plussat: Walking across the street you could see CN Tower. Everything was in walking distance. Parking was reasonable and had many options. Safe and clean, overall nice place to stay for a reasonable price.

Plussat: Location and underground parking right next door. Very convenient. Staff were welcoming. Room size is small but great for a short stay. A great find in downtown TO considering other pricier options.

Erinomainen8,2

Plussat: The hotel is located very close to all the downtown venues and Union Station for easy access.
It is good value for money, but it is definitely a budget hotel, no frills. Kept very clean, and was adequate for a business stay by myself, but small size of room and lack of amenities would mean I wouldn't bring my family back.

Plussat: The overall hotel was cute and small. It was a great location to everything. We didnt have a car and it was close enough to walk,uber, or use the train to get to most of the thigs we wanted to do and see.

Miinukset: The rooms were small. I wish there were higher floors with more of a city view. Also the tv was in a awkward location to watch. Breakfast was not included, which would have been nice since we stayed for so long.

8,5 Erinomainen

Plussat: Great value for money considering downtown location. Clean. Efficient check in and given a room upgrade.

Miinukset: Room is a bit small but adequate.

8,0 Erinomainen

Plussat:

Miinukset: the rooms are very small and parking is hard to find

8,8 Erinomainen

Plussat: Walking across the street you could see CN Tower. Everything was in walking distance. Parking was reasonable and had many options. Safe and clean, overall nice place to stay for a reasonable price.

Miinukset: Prepaid then charged my account. Still waiting for it back.

8,0 Erinomainen

Plussat: Clean nice and bed was comfortable

Miinukset: Room was very very small no chairs and could barely move around

5,1 OK

Plussat: Downtown location

Miinukset: Booked a room with two double beds, checked in and given a room with only one bed, then told that there were no other rooms available and that even though we'd booked a room with two doubles on Kayak they wouldn't honor it because they only guarantee room type when booked on their website. The hotel was also incredibly noisy - we could hear every little thing on our floor all night.

5,7 OK

Plussat: Rooms were pretty clean
Staff was friendly

Miinukset: No gym (just a deal of paying the next-door full-sized gym $10/workout)
No desk or chair in the room
They didn't find my reservation when I arrived, took 5-10 minutes to figure it out.
Random $23 charge on my credit card at 2am during my stay
On my second day, my card key didn't work and they said apparently I checked out that morning...I definitely did not

7,7 Hyvä

Plussat: Location and underground parking right next door. Very convenient. Staff were welcoming. Room size is small but great for a short stay. A great find in downtown TO considering other pricier options.

Miinukset: TV signal was VHS tape quality - inexplicably bad for a hotel at this price level and location!

8,2 Erinomainen

Plussat: The hotel is located very close to all the downtown venues and Union Station for easy access.
It is good value for money, but it is definitely a budget hotel, no frills. Kept very clean, and was adequate for a business stay by myself, but small size of room and lack of amenities would mean I wouldn't bring my family back.

Miinukset: Rooms are very clean and well kept, with nice white linens, but TINY. Almost brought me back to my university days, the rooms have a dorm room feel about them.

Plussat: When I checked in I expected a standard room with 2 beds, what I got was only 1 bed. When advertising sales details as standard room, there needs to be something noticeable on the website that there standard rooms only comes with 1 bed. Makes for an awful 1st impression.

Erinomainen10,0

Plussat: Just needed a safe, clean place to sleep.. Because who visits a new city only to stay in the hotel room? Nice staff, awesome bar across the street called The Imperial (just a dive, but good food and staff), I'll be back.

Hyvä7,4

Plussat: The view from the 18th floor is incredible.
It was cozy and appealing. Denny's for breakfast down the street. Burrito boyz rescued the night after checking out the bad tapas options. The bed is pretty comfy if you like em soft. Nice storage, nice cleaning staff. It's nice if you don't need too many extras. Security feature to use elevators with room key card

Erinomainen10,0

Plussat: I was very happy with my stay. 3 nights in Toronto for business, but I needed to choose a hotel that would stay within my budget.
The rooms are small, but that did not bother me. 15th floor, wonderful view. Very clean and the staff was very friendly.

Hyvä6,2

Plussat: Clean rooms. Nice decor. Nice staff.

Erinomainen8,0

Plussat: Convenient location.

Erinomainen8,0

Plussat: location and price, clean, friendly enough....

Hyvä7,4

Plussat: Room clean, good size, free wifi

Erinomainen8,0

Plussat: location was perfect for those that want to be near the heart of the action: Eaton Square and walking distance to Wellesley-Church. Rooms were on the small side but Scandanavian decor maximized space utility while still giving the room some style.

Plussat: When I checked in I expected a standard room with 2 beds, what I got was only 1 bed. When advertising sales details as standard room, there needs to be something noticeable on the website that there standard rooms only comes with 1 bed. Makes for an awful 1st impression.

Miinukset:

10,0 Erinomainen

Plussat: Just needed a safe, clean place to sleep.. Because who visits a new city only to stay in the hotel room? Nice staff, awesome bar across the street called The Imperial (just a dive, but good food and staff), I'll be back.

Miinukset:

7,4 Hyvä

Plussat: The view from the 18th floor is incredible.
It was cozy and appealing. Denny's for breakfast down the street. Burrito boyz rescued the night after checking out the bad tapas options. The bed is pretty comfy if you like em soft. Nice storage, nice cleaning staff. It's nice if you don't need too many extras. Security feature to use elevators with room key card

Miinukset: The bar tapas on friday and Saturdays, $10 for ruffles chips and marble cheese? Not worth it. Get a catering company to help out with the tapas options and get more revenue with better food. The pop machine ate my money. My receipt said i would have a deep soaking tub, i did not.
I suggest the sheets get more attention with appearance.
Internet bandwidth is limited, no netflix.
Towels aren't big enough, not enough pillows, bed really bouncy like it's not on a proper frame. The heat was blowing in my boyfriend's face most of the night, should look into a better heating system. The

10,0 Erinomainen

Plussat: I was very happy with my stay. 3 nights in Toronto for business, but I needed to choose a hotel that would stay within my budget.
The rooms are small, but that did not bother me. 15th floor, wonderful view. Very clean and the staff was very friendly.

Miinukset: The TV was temperamental and didn't always work.
Besides that, no complaints.

6,2 Hyvä

Plussat: Clean rooms. Nice decor. Nice staff.

Miinukset: No valet. Parking lot across the street so it was awkward to check in. Neighboring rooms and ankle noises could be heard

Plussat: location was perfect for those that want to be near the heart of the action: Eaton Square and walking distance to Wellesley-Church. Rooms were on the small side but Scandanavian decor maximized space utility while still giving the room some style.

Miinukset: It's on the edge of "fringe" neighborhood, so be careful walking alone or at night. It's the price you pay to be close to the action. Likely because of the competitive price, more than half of the hotel was occupied by people over 70 for the weekend we were there. Weird since it's near the bars, clubs, strip joints, college dorms, and Eaton Square itself.

7,4 Hyvä

Plussat: great downtown location with restaurants, bars, and shopping

Miinukset: Small rooms and small beds

2,0 Keskiverto

Plussat: location

Miinukset: - got a call at my hotel room phone and was scammed for credit card info. went to Front Desk, but got no help. Reported to police
- wifi internet wasn't included
- room was crampy, a small studio basically

8,8 Erinomainen

Plussat: We liked how close to downtown it is.

Miinukset: We wished that the pictures online depicted what the rooms would actually look like. My husband and I had to share a really thin duvet.

Plussat: Booked online through getaroom.com and when we got there the reservation was not there. Had to spend 40 minutes on the phone to get our reservation relocated! Staff was nice but the situation was overall horrible because it was New Year's Eve and they had no rooms available.

Hyvä6,0

Erinomainen8,0

Plussat: Location !! and Parking !!

Keskiverto2,0

Hyvä6,0

Plussat: Beds were comfortable

Erinomainen8,0

Erinomainen9,1

Plussat: Nice big clean rooms felt like home

Erinomainen8,0

Plussat: Great location, nice big clean room, staff was amazingly helpful and kids and I enjoyed the pool, hot tub, sauna and steam room! It's nice you can swim until midnight!!

Plussat: Booked online through getaroom.com and when we got there the reservation was not there. Had to spend 40 minutes on the phone to get our reservation relocated! Staff was nice but the situation was overall horrible because it was New Year's Eve and they had no rooms available.

Miinukset:

6,0 Hyvä

Plussat:

Miinukset: Our room smelt a little musty....but we didn't spend too much of our time in the room. We did a lot of site seeing.

8,0 Erinomainen

Plussat: Location !! and Parking !!

Miinukset: The smell in the hallway carpet was horrible !!

2,0 Keskiverto

Plussat:

Miinukset: Quality of hotel is atrocious.

6,0 Hyvä

Plussat: Beds were comfortable

Miinukset: Parking was $28 per night. Outrageous! Confusing booking thru Kayak. Tried to cancel one of the nights and it would have cost more to cancel one night than I paid for both. Lesson learned--never book a hotel thru kayak!

8,0 Erinomainen

Plussat:

Miinukset: Variouse other tenants in ajacent rooms where quite loud during our stay.

9,1 Erinomainen

Plussat: Nice big clean rooms felt like home

Miinukset: The odd sketchy character outside but to be expected in downtown, not there fault

8,0 Erinomainen

Plussat: Great location, nice big clean room, staff was amazingly helpful and kids and I enjoyed the pool, hot tub, sauna and steam room! It's nice you can swim until midnight!!

Miinukset: Couldn't get through to room service from 9:40 pm on and it room service stops at 10 so we preferred pizza out of the hotel!!!

5,4 OK

Plussat: Ok

Miinukset: Not. Very clean

9,7 Erinomainen

Plussat: My favorite part was the steam room.

Miinukset: The elevator was broken at the time but they were trying to fix it asap

6,8 Hyvä

Plussat: The price seems to be near the best in the area

Miinukset: This hotel is fairly old, part of the bathrooms have been redone and the bed had clean new fresh linens, but other than that the hotel felt a little musty and the carpet was extremely dated.