QUANTITY

Measurement Guide

We measure our bags in a highly standardized fashion. Length and width are always calculated from the dimensions of the base of the bag, while height is measured from the base to the lowest point (top center) of the design.

Shipping:All products qualify for free shipping! Everything we ship is processed, carefully packed, and usually leaves our warehouse via FedEx SmartPost within two business days. After processing, orders usually arrive within three to eight business days. Please reference the tracking number provided for updated shipping information. Free shipping is limited to the Continental US only.

Guarantee: Dooney & Bourke products prove their enduring value by actually improving with age. All products sold by ILoveDooney.com are eligible for Dooney & Bourke's company guarantee. Customers must fill out and return the guarantee card that comes with each Dooney & Bourke product.

At this time, ILoveDooney.com only accepts payment options drawn from U.S. based accounts. Sorry for any inconvenience.

Refunds & Returns: We will gladly refund your purchase within 30 days provided the merchandise is unused and in its original packaging. To request a return form, please email service@ilovedooney.com.

If you believe your product is defective please contact Dooney & Bourke for a repair or replacement at (800) 347-5000 or CustServ@dooney.com. Dooney & Bourke will reimburse shipping charges for defective merchandise. Please refer to the Warranty Card included with your purchase for more information.

Colors, Patterns, and Pricing: Actual product colors and patterns may vary slightly from colors and patterns shown on website. Product prices and product specifications may be subject to change.

Bulk Orders: Our products are not for resale. Therefore, we respectfully reserve the right to limit shoppers to five (5) product purchases per month.

Customer Service

ILoveDooney's talented customer service department is committed to providing our customers total satisfaction. Every time. Guaranteed.

Please feel free to contact us with any questions you may have or to share your thoughts on the site - all comments are welcome! We look forward to hearing from you and sincerely appreciate your business.

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Our Promise

We're committed to providing you with quality Dooney & Bourke handbags and accessories at the lowest possible price.