Delivery times begin one business day after the order is placed. You will receive an e-mail containing your Tracking Number once your package has been shipped. Visit My Order to check the most up-to-date status of your order.

As soon as you place an order, you will be receive a confirmation email to the email address used for registration. The email contains all the details of your order. If you do not receive this email, and it is not present in your inbox, please check in your junk or spam. In case you do not find it there either, please contact customer service at support@lapassione.cc in order to ask for an extra copy.

You can check the status of your order by logging directly into your account and clicking on “My Orders” and you will have the opportunity to verify in real time the progress of your request. The system is constantly updated.

Our couriers will attempt to contact you before delivery. If you are not available, you can always call the courier to arrange delivery on another day. It is very important to be present, because in case of damage when traveling, you can immediately open a dispute to the courier, checking the integrity and the product before signing the package.