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Maids, and their male equivalent Butler, are the sole Nohrian class that can use Daggers. Unlike the Ninja class and its promotions, Maids are limited to B Rank Daggers, limiting them from using the most powerful Daggers, but still providing a wide range of Daggers. Overall, Maids are a combination of a Ninja and a Cleric, using daggers to damage and inflict stat penalties on enemies like the former while healing with the latter. While they lack in HP and Defense growths, they make up for it in Speed and Skill to dodge, thus they should avoid the front lines as much as possible. Having a balance in Strength and Magic growths, they can grow somewhat competently offensively, though their higher stat caps in Magic allows them to heal more and use Flame Shurikens and Felicia's Plate to more effectiveness than the Ninja's promotions.

Maids and Butlers are also the only classes in Fates who can achieve an S Rank in Staves, and by extension the only classes that can use the legendary Staff Bifröst.

Maids wear black dresses, a white apron and headpiece as part of their uniform, similar to traditional 19th-century housemaids. However, there are several parts of the uniform that do not match that of traditional housemaid uniforms. One such change includes the dress being a knee-length frock dress, which is normally unsuitable for housework, with black stockings covering up most of the maid's legs. Another addition includes the frilled collar they wear, which was probably added to indicate that they work for the Nohrian royal family, with a gem that sits at the centre of the collar which indicates the Maid's allegiance: blue if friendly, green if allied and red if an enemy. Also, the white apron only covers the lower legs and is tied with an enormous ribbon.

Maids, along with their male equivalents, are the only Nohrian classes that are able to wield Shuriken.

Generic Maids cannot be selected as assistants for My Castle. This could be owing to the fact that Felicia and Flora already fill the role for the Maid class (including Jakob as a Butler, therefore resulting in a Faceless taking the generic Maid's spot.)