248 Customer Ratings

59 Customer Reviews

The associate was awesome and helped explain everything I needed to know

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Theresa

S. Euclid, OH

October 15, 2016

I was with bob's storage for 4 years and they were so friendly.We built a very good friendship!Thanks guys!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Brittani

Euclid, OH

September 30, 2016

I was greeted as soon as I entered by Paul. He had no issues finding my quote for rental in the system. It was a quick and we'll explained process from start-to- finish. Plus he had a great sense of humor

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Rosa

Cleveland Heights, OH

July 26, 2016

yes everyone had a wonderful sense of humor ,that made the visit so nice...Thanks guys

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Denise

Cleveland, OH

July 20, 2016

This is my first experience with any kind of storage......and I have no complaints.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Belle

Cleveland Hts., OH

June 24, 2016

the workers got to know me, and were truly concerned when I didn't pay in person. they called to make sure everything was ok.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Virginia

Euclid, OH

May 28, 2016

Excellent service. Will use again.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Danika

Euclid, OH

May 25, 2016

Wonderful place to store your valuables..
Thank you

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Matthew

Cleveland, OH

May 24, 2016

Just keep up the excellent customer service

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Christana

Euclid, OH

April 26, 2016

Will use again if needed

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Anitra

Cleveland, OH

April 23, 2016

It was a great experience the associates made it feel like a home away from home I loved it. I would definitely consider u guys again as well as recommend it to others. Thanks for a wonderful experience

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Porsha

Euclid, OH

March 5, 2016

you have exceeded my expectations because the service here is great. keep up the good work.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lisa

Cleveland, OH

February 23, 2016

The sales associates at Uncles Bob's were very helpful & caring. The storage area was clean. I would recommend this storage place to all my friends or Family.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Samuel

Cleveland, OH

January 26, 2016

Things are looking good as of now

Staff

4.5

Cleanliness

4.7

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Carolyn

Locust Grove, GA

January 26, 2016

They are very friendly and always make me feel comfortable.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By William

Solon, OH

January 24, 2016

Although it was a short stay I was satisfied completely .

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Robert

Solon, OH

December 24, 2015

Both gentlemen at this location were always extremely helpful whenever I needed assistance. I kept a boat on trailer stored outdoors the whole summer and was very satisfied with the service and this location.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Trisha

Cleveland, OH

November 14, 2015

Paul was very great, he is very good in what he does. I wanted cheaper unit but by getting to know me briefly he suggested that I would be happy with climate control and he was correct.
Thank you Paul!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.3 out of 5 stars

By Larry

Cleveland, OH

October 26, 2015

Your staff is exceptional in Customer Service.

Staff

4.0

Cleanliness

4.3

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Karen

Solon, OH

October 23, 2015

The office employees were more than exceptional! We were always greeted with smiles and felt like family! They made sure we were good and if we needed anything they would help. Always gentlemen!! We will definitely miss them!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Patricia

Euclid, OH

September 24, 2015

I've already referred someone who has a large and long term storage need. I'll admit I never used storage before, or if I did it was so long ago I forgot, but I did not expect to have such a friendly, clean and accessible experience. The people at the counter were extremely nice - almost makes you try to find a need to store something again.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Lenshena

Columbus, OH

September 24, 2015

There should be some flexibility in payment due dates. The first of the month is tough for most people because rent and mortgages tend to be due on the first of each month as well.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

2.0

4.6 out of 5 stars

By Trudy

Euclid, OH

August 1, 2015

satisfied

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Barbara

Cleveland, OH

July 30, 2015

Everything was great the could not have been better.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Yvette

Willoughby, OH

July 24, 2015

Given information needed, assistance with viewing the unit. Everything was totally explained.

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.8 out of 5 stars

By Algy

Cleveland, OH

July 2, 2015

Paul was very nice and polite.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jerald

Euclid, OH

June 27, 2015

this is the second time i have used this company and would reccomend to others. The staff is very friendly and willing to assist at all times.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Gwen

Euclid, OH

May 26, 2015

I was satisfied with the service I received. They were friendly, assisted me with questions, explained everything thoroughly to me.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Shakira

Cleveland Hts., OH

April 29, 2015

Great experience overall thank you for all the help!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Terry

Cleveland, OH

April 27, 2015

We have been satisfied with our experience so far and are glad we chose Uncle Bob's Storage.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

3.4 out of 5 stars

By Tracy

Euclid, OH

April 8, 2015

The associate was not able to give me the discount for the following month therefore, I will have to pay the full price for this month.

Staff

4.0

Cleanliness

4.0

Expectations

3.0

Satisfaction

3.0

Recommend

3.0

5.0 out of 5 stars

By Keisha

Cleveland, OH

January 25, 2015

I was really impressed with the customer service. The guys were the best!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Elaine

Euclid, OH

October 27, 2014

Looking for interior small storage.

Staff

4.8

Cleanliness

4.0

Expectations

4.0

Satisfaction

5.0

Recommend

4.0

5.0 out of 5 stars

By Russell

Charlottesville, VA

October 23, 2014

Great experience. Office staff were attentive, observant and overall fantastic.

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.1 out of 5 stars

By Andrew

Cleveland Hts., OH

October 16, 2014

the place is very dark too many lights out. safety issue im pretty sure you cant see cameras @ night

Staff

4.7

Cleanliness

3.7

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Kathleen

Cleveland, OH

September 30, 2014

Thanks!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Erica

Euclid, OH

September 30, 2014

I believe this facility is ran superbly. No complaints or comments

Staff

4.2

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Stacie

Cleveland, OH

September 27, 2014

very nice

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Michael

Euclid, OH

September 23, 2014

Staff were very helpful and friendly. Very happy with customer service.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Elsie

University Hts, OH

August 25, 2014

I will recommend friend and family to use this storage so pleasant your staff is.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lisa

Euclid, OH

July 20, 2014

Jeff and Paul are great!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Lucille

Cleveland, OH

July 5, 2014

Everything was quick and smooth

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Leonard

Univ. Hts, OH

June 9, 2014

The employees at store 117 are exceptional!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Karen

Cleveland, OH

May 29, 2014

Everything was just as explained and accurate.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Pamela

Euclid, OH

May 23, 2014

the gentlemen were great friendly not only to me but every one whom enterd or called very personal..

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kathleen

Strongsville, OH

April 23, 2014

Employee's very helpful and really nice thanks great experience

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kelly

Cleveland, OH

April 23, 2014

Jeff and Paul were exceptional in every way in their dealings with me. They were always business-like in appearance and manner, but yet, they also exhibited a sense of humor if appropriate. If my financial situation were better, I'd never have moved all my belongings out of storage. They were always pleasant to deal with. You should be very proud of them!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By J.

Cleveland Hts, OH

April 5, 2014

fence on the back side near my unit needs
repair THANKS

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Yvette

S Euclid, OH

April 4, 2014

sales associates are very nice and friendly. They treated each person who entered the property (while I was there) with respect.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Eric

South Euclid, OH

March 26, 2014

The service is exceelent; the facilities are always orderly and clear and clean (path during winter snow). I am very satisfied.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kizzy

Bedford, OH

February 25, 2014

I always have a great experience with the staff on Neff Road, whether on the phone or in person. Those gentlemen are VERY friendly, empathetic, knowledgeable, and provide THE BEST customer service I've probably ever experienced. This is my 2nd time storing my belongings at this location and I live across town, but I appreciate and enjoy their customer service so much at this location I had to come back!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Joyce

Euclid, OH

February 5, 2014

Paul, has a great team

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Laura A.

Euclid, OH

January 18, 2014

no

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Samantha

Euclid, OH

January 17, 2014

The most genuibecustomer service that I received in a long time, towards myself and others as I was waiting!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Melanie

Cleveland, OH

December 5, 2013

GREAT GREAT JOB!! I have had a storage there for quite some time now and have recommended you due to the great service that I have received.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lindsey

Wickliffe, OH

November 26, 2013

All of the employees at my storage facility were genuine and very helpful. I was treated very well, as if I was family!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Ethel

Cleveland, OH

November 19, 2013

Because they met my need, right when I needed them.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Rachel

Cleveland, OH

November 1, 2013

From the time I called on the 800 number to inquire about renting a storage unit, my experience was more than I could have asked for. The associate that took the call was very pleasant with me. She was attendative to my questions and the need for the storage. This was to determine the exact size unit I would need. At the location, the associate also exemplified great customer service. My overall experience with Uncle Bob's exceeded my expectation.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By James R.

Cleveland Hts, OH

October 31, 2013

I would like extended access in case I need a late entry (after 9:00 pm) or early entry (approx 5:00 am.) Possible?

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Extended Access Hours

Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

40' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 40' moving trucks.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Cleveland

When the seasons change from hot to cold in Cleveland, you might find yourself wanting a climate-controlled storage unit to store either your winter toys or summer furniture. With extended access hours and free access to one of our moving trucks with your rental, Uncle Bob's Self Storage of Cleveland is looking out for your self storage needs. We are located on Neff Road between Interstate 90 and St. Clair Avenue.

Serving the Communities of:

Euclid, East Cleveland
44117, 44110, 44123

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!