Our client is the world`s largest dedicated provider within Audio, Event, Video and Web Conferencing solutions. As a division of West Corporation and established in 1991, we have an outstanding track record of delivery and growth. Simply put, we offer technology services and solutions that outshine our competition. Working with, and delivering to, some of the world`s most influential businesses and individuals.

Role:
The role of the Human Resources Officer is to execute the implementation of services, policies and projects. The HR Officer reports to the HR Manager and advises company managers and employees on Human Resources issues.

Attraction, retention and development of a capable and appropriate workforce for delivery of the organisations priorities and objectives

Key Responsibilities:
a) Management of the key HR processes including starters, leavers, transfers.
b) Recruitment (Internal and External) - sourcing, interviewing & short listing candidates, agency and candidate management, recruitment administration.
c) Close communication and liaison with the Payroll team. Ensuring changes to terms and conditions are communicated and the necessary authorised paperwork is obtained.
d) Issuing of offer letters, contracts and variations to contracts.
e) Coordinating the completion of the Security checking process and obtaining of work references for all new employees.
f) Involvement with Disciplinary, Grievance and Performance Management issues. Providing Managers with sound and consistent advice. Includes reminding managers of probation reviews and solutions, note taking at meetings where required and confirmation letters.
g) Health and Safety Administration - including ensuring driving licenses and eligibility is checked, the distribution of Eye care vouchers when required and information provided at Induction regarding H&S responsibilities to new employees.
h) Provision of family-friendly policy advice and administration (inc. Maternity, Paternity, Parental leave, Flexible working and management of Part time hours change and communication).
i) HR Induction Training. To ensure new employees are introduced to the key HR process and procedures.
j) Maintaining HR information on the in house system / databases.
k) Answering general HR queries from Managers and members of staff regarding policies and procedures.

Knowledge/Experience:
a) Good understanding of employment law and employee relations.
b) Strong verbal and written communication skills.
c) Good interpersonal skills.
d) Oracle/PeopleSoft experience or an equivalent system
e) Excellent time management skills and ability to prioritise work to deadlines.
f) Confident, business focused, positive and flexible approach.
g) Experience working in a HR Advisor.
h) CIPD qualified.
i) Fully IT literate.
j) Experience working within a thriving Sales & Marketing environment.

You must have the eligibility to live and work in the UK to take on this role.

You may be required to travel to any of the Company`s sites from time to time in the course of carrying out their duties. Extra hours of work may be required to deliver the role to the satisfaction of the company.