Step 3 – Conference call with KIDS consultant

The call centre operator will call back the referring clinician and connect them onto a conference call with the KIDS duty consultant. Any other relevant clinicians can also be added to the conference call.

Step 4 – Management plan

The KIDS consultant will give advice and agree an initial management plan with the referring clinicians. When a decision is made to retrieve the child, KIDS will mobilise a retrieval team.

Step 5 – Further advice

Whilst the retrieval team is travelling to the referring hospital, the KIDS consultant can give further advice regarding the patient’s management if required.

Step 6 – PICU bed found for the patient

A paediatric intensive care bed will be found and the KIDS consultant will liaise with the receiving intensive care unit’s consultant.

Step 7 – Referring hospital updated with progress

KIDS contacts the referring hospital to update them that a PICU bed has been found for the child.