How Integration of VICIDIal and WebRTC Empowered Contact Centers?

VICIDial is well known open source call center software. It has been in use by many small to large scaled contact centers for their business for many years. There are many evolutions made by the VoIP developers to improve the functional and operational module of VICIDial with the VICIDial customization services. One of the latest and in trend innovation in this field is integration of WebRTC and VICIDial. The WebRTC provides a communication tool to exchange voice, video and/or data in real time using a web browser. The integration of VICIDial and WebRTC has empowered many contact centers. How? Let’s unveil.

The WebRTC solution which is also known as WebRTC client or WebRTC based phone or WebRTC Phone works directly from a web browser and as it is integrated with the VICIDial solution, the agents can utilize both, WebRTC and VICIDial in a streamlined manner.

Top 5 Reasons Why Investment In Voice Broadcasting Solution Is Worth?

Business growth is all about keeping connection active with the existing connections and reaching new people in mass. The Voice Broadcasting Solution is one of the most effective solutions which can help in achieving both aforementioned important business goals. If you are still wondering, is it worth spending in a voice broadcasting solution or not? This article will share top 5 reasons why it is worth spending in this solution to contribute in your business growth.

1. Brand Benefits
The voice broadcasting system allows sending a voice message to your customers, prospects and staff in your own voice. A voice message of a few seconds in the voice of the owner or a manager creates a greater impact among its audience. Read More

Why You Must Use vTiger CRM to Benefit Your Business?

vTiger is one of the most popular CRM (Customer Relationship Management) Solution. It is used by many small, mid and large scaled companies around the globe due to a host of features and benefits it offers. The vTiger CRM system has contributed to the growth of many companies by making the operations and lead management streamlined and well organized. If you are still not using this amazing CRM solution, then here are top 5 reasons to use vTiger CRM Solution for lead management and business operations.

Free Open Source License with Affordable custom modules
The vTiger CRM system is free to use and come with a lifetime free license. Thus, you don’t need to pay anything additional to start using it. You can also take a help of your developers or any vTiger customization service provider company to apply white label. Read More