Welcome to Crowne Plaza Dallas Downtown

Crowne Plaza® Hotel Dallas Offers Downtown Location

Ideally situated in the heart of downtown, the Crowne Plaza® Hotel Dallas - Downtown provides travelers a home base with a short walk to the Dallas Convention Center and just six miles from Love Field Airport. Contemporary decor, elegant furnishings and signature Crowne Plaza® amenities provide a haven for business and leisure guests alike.

Corporate and professional travelers enjoy easy access to the West End, Bank of America Plaza, Uptown McKinney Avenue, Renaissance Tower and Earl Cabell Federal Building. 30,000 sq. ft. of meeting space for up to 600, and perks such as a Crowne Meetings Director, a two-hour RFP response and a Daily Meeting Debrief, our facility is certainly "The Place to Meet" among hotels in downtown Dallas, Texas and a great place to host a wedding, banquet or reception.

Leisure guests also appreciate our hotel's convenient downtown locale. Dallas, Texas attractions, such as the West End district, American Airlines Center and the House of Blues, are less than a mile away, so you can easily walk to some of the major Dallas destinations.

The Crowne Plaza® hotel Dallas - Downtown meets the needs of our guests with quality amenities, including 24-hour Fitness and Business Centers, an outdoor pool and our THRIVE Restaurant & Nightclub. Take advantage of the complimentary shuttle and sleep well with Crowne Plaza Sleep Advantage® amenities.

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Special Needs

IHG Green Engage

This is an IHG® Green Engage Hotel.

You can be assured that when you stay at an IHG Green Engage Hotel, you are participating in an advanced, world-wide sustainability effort. We understand that it is important for you to have an active role in protecting our environment and that's why we've made it easier for you to choose a hotel that matches your sustainable values.

What is Green Engage?

Green Engage is IHG's innovative sustainability effort based on an advanced online tool which measures the day-to-day environmental impact of participating IHG hotels. This online system monitors energy, water and waste usage of individual hotels while providing recommended actions to improve the property's energy conservation and carbon footprint score. IHG created Green Engage to ensure that our hotels are designed, built and run for optimal sustainability. We encourage you to participate as an environmentally responsible traveler by staying at an IHG Green Engage hotel

How can you make a difference by choosing an IHG Green Engage Hotel?

When you choose a Green Engage hotel, you can help our hotels reduce energy by up to 25% per year. We have over 656,000 rooms in over 4,400 hotels in 100 countries and territories around the world. From smart design and carefully selected lighting to bio-friendly cleaning materials, we really can make a substantial difference as one of the world's largest hotel companies. Thanks for joining us in this effort.

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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Friendly people

ByM A Riddick II

March 25, 2015

There were some great parts to my stay. The best part of my stay was the small kit with the lotions and the bed spray. I wish I knew where to get that for myself. There were a few things that I was not happy with considering the cost but I was there to be a part of something that took my mind off od it for the most part. The staff was excellent.

Posted by HotelStaff

March 26, 2015

Dear M A Riddick II,
Thank you for staying with us at the Crowne Plaza Dallas Downtown and for taking the time to complete our HeartBeat Survey. We are very sorry that it took so long after your initial call to get an engineer to your room to make the necessary adjustment to your heating system. We are glad the engineer was knowledgeable and able to take care of the issue. Unfortunately, we do not know the specific details of the night of your stay, nor the delays that occurred, but we will look into them so we can prevent it from happening to future guests. Being an older property issues with the balcony doors, plumbing and climate control are constantly an issue, and we attempt to keep enough staff on hand at all times to deal with such issues as they come. It appears that on the night of your stay, either there were more than expected issues or for some reason we were short staffed. Either way, we are sorry that you had such an unpleasant experience. As for the odor in the hallway, we are aware of the issue and working on a solution for the future. Thank you again for staying and for your comments.
Sincerely,
Brian Angerer
Front Office Manager
Crowne Plaza Dallas Downtown

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Great Location

ByHD77

March 25, 2015

Awesome hotel within walking distance to the West End District.

Posted by HotelStaff

March 26, 2015

Dear HD77,
Thank you for staying with us at the Crowne Plaza Dallas Downtown, and for the incredible five star review. We are very glad that you enjoyed yourself and the West End District. Thank you again for staying and for your comments.
Sincerely,
Brian Angerer
Front Office Manager
Crowne Plaza Dallas Downtown

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ByStJames

March 24, 2015

It is a poor image for the hotel to have all the smokers standing around the main entry - smells bad and looks trashy.

Posted by HotelStaff

March 25, 2015

Dear StJames,
Thank you for staying with us at the Crowne Plaza Dallas Downtown and for your five star review. We actually do provide alternate locations for smokers to partake in a cigarette or cigar, but many choose to smoke in front of the building while waiting on taxi cabs or their vehicles to be brought around by our valet. Thank you again for staying with us.
Sincerely,
Brian Angerer
Front Office Manager
Crowne Plaza Dallas Downtown

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Great Front Desk Staff but Expected Better Quality from Crowne Plaza

ByERB66

March 22, 2015

Overall the hotel needs to be updated - everything seem dark, musty, and dingy. The room we were in had a balcony but the room itself was small. Not much room for luggage and the bathroom was very small. However, the bed was comfortable and room was clean. Very disappointed in the appearance of the hotel shuttle van - it was extremely dirty and nasty - not professional appearance I expected. Location of hotel is not very desirable especially if you are walking to the West End District. Everyone smoking stands right outside the front door and you have to walk through it. The front desk staff was very friendly and helpful, especially Bradley. We checked out after two nights and went to another hotel.

Posted by HotelStaff

March 24, 2015

Dear ERB66,
Thank you for staying with us at the Crowne Plaza Dallas Downtown, and for your comments. We are sorry that you did not enjoy your stay with us. The issues you have brought to our attention will be addressed to the best of our ability. Thank you again for staying.
Sincerely,
Brian Angerer
Front Office Manager
Crowne Plaza Dallas Downtown