Bloghttps://ronaconsulting.com/blog?keys=
enConstructive dissatisfactionhttps://ronaconsulting.com/blog/constructive-dissatisfaction
<div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p><img width="100%" alt="" src="/sites/default/files/blog_images/Newport_Bridge_web.jpg" /></p></div></div></div>Thu, 08 Nov 2018 18:35:43 +0000g_bourke828 at https://ronaconsulting.comThe New Johari Window—a tool for understanding what we know and practice, and what we don’t!https://ronaconsulting.com/blog/new-johari-window%E2%80%94-tool-understanding-what-we-know-and-practice-and-what-we-don%E2%80%99t
<div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p><img width="400" style="margin-right: auto; margin-left: auto; display: block;" alt="" src="/sites/default/files/resize/blog_images/New%20Johari%20Window-400x299.jpg" height="299" /></p>
<p>When I first saw the New Johari Window (shown above) I thought, “Oh, that’s busy. I wonder what it all means?” Learning what it meant made a big difference in my work.</p></div></div></div>Wed, 04 Jul 2018 02:14:41 +0000g_bourke798 at https://ronaconsulting.comCelebrating the vital role of nurses in healthcare https://ronaconsulting.com/blog/celebrating-vital-role-nurses-healthcare-0
<div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p><span style="font-family: Calibri;"><span style="font-size: medium;">National Nurses Week is a time to celebrate the vital role of nurses in healthcare. The week-long recognition begins each year on May 6 and ends on May 12, Florence Nightingale’s birthday. </span></span></p></div></div></div>Thu, 10 May 2018 21:19:11 +0000b_bublitz784 at https://ronaconsulting.comWastehttps://ronaconsulting.com/blog/waste
<div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p><span style="font-family: Calibri; font-size: medium;">In the lean philosophy, any work that doesn’t add value is <em>waste.</em> Waste should be eliminated. That’s not a value judgment on the people doing the work. People shouldn’t have to endure wastes like awkward movements of bending and twisting, looking for supplies or information, clicking too many times when using software, or rushing to prepare a report with bad information that will have to be reworked later. People feel these wastes, and they are ready for better. In my opinion, waste contributes to burnout.</span></p></div></div></div>Sun, 08 Apr 2018 17:41:39 +0000g_bourke777 at https://ronaconsulting.comNational Doctors’ Dayhttps://ronaconsulting.com/blog/national-doctors%E2%80%99-day-0
<div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p><span>It seems like most every day is a “National Day” of something. In fact, according to </span><a href="http://www.nationaldaycalendar.com/"><span><span style="text-decoration: underline;"><span style="color: #0563c1; font-family: Calibri;">www.nationaldaycalendar.com</span></span></span></a><span>, National Doctor’s Day is also National Pencil Day, National Take a Walk in a Park Day, and National Turkey Neck Soup Day. I do enjoy walks in the park and the simple pleasures of using a pencil (love that eraser!), though I am fairly sure I will never have turkey neck soup.</span></p></div></div></div>Fri, 30 Mar 2018 14:31:09 +0000j_hanson774 at https://ronaconsulting.comValue https://ronaconsulting.com/blog/value
<div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p><span style="font-family: Calibri;"><span style="font-size: medium;">In lean (Toyota Production System), value is defined by the customer. To be considered value adding, an activity must meet a high standard: Does it change the form, fit, or function toward customer needs or wants, and is it done correctly the first time (rework is never value adding)? In healthcare, we’ve also added “feeling,” as a patient moves from concerned to reassured. An equivalent question is: Would the customer pay for this activity? </span><sup><span style="font-size: small;">1 </span></sup></span></p></div></div></div>Fri, 02 Mar 2018 06:42:11 +0000g_bourke752 at https://ronaconsulting.comRespecthttps://ronaconsulting.com/blog/respect
<div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p><img width="250" style="float: left; margin: 10px;" alt="" src="/sites/default/files/resize/blog_images/Big_Rock_8380_Blog-250x192.jpg" height="192" /></p>
<p>Working with an improvement team that displayed deep cultural commitment to respect got me curious about “respect.” What is a culture of respect? I saw the usual habits of respect: leave titles at the door, no interrupting, no blaming. This team had something more. Here are a few examples:</p></div></div></div>Tue, 13 Feb 2018 20:51:45 +0000g_bourke745 at https://ronaconsulting.comBeyond workplace heroicshttps://ronaconsulting.com/blog/beyond-workplace-heroics
<div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p><span><img width="300" style="float: right; margin: 10px;" alt="" src="/sites/default/files/resize/blog_images/Planes_1513-300x240.jpg" height="240" /></span></p>
<p><span> </span><span>The world appreciates heroes--they achieve the extraordinary! Workplace examples include the programmer who comes in at 8:00 am after working until 4:00 am installing the latest software version; the nurse who pulls a double shift; the lab scientist who repairs machinery on the weekend, and the administrator who makes the eighth round of revisions to the board report. </span></p></div></div></div>Fri, 26 Jan 2018 22:06:11 +0000g_bourke738 at https://ronaconsulting.comReflections on MLK and his Letter from a Birmingham Jailhttps://ronaconsulting.com/blog/reflections-mlk-and-his-letter-birmingham-jail
<div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p style="margin: 0in 0in 0pt;"><span style="font-family: Calibri; font-size: medium;">With great wisdom well beyond his 34 years, Martin Luther King Jr.</span></p></div></div></div>Mon, 15 Jan 2018 16:47:44 +0000c_vercruysse730 at https://ronaconsulting.comWait…don’t tell mehttps://ronaconsulting.com/blog/wait%E2%80%A6don%E2%80%99t-tell-me-0
<div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p><span style="font-size: medium;"><img width="200" align="left" style="margin-right: 10px;" alt="" src="/sites/default/files/resize/blog_images/Cross_Light_9682-200x291.jpg" height="291" />This crossing sign visualizes the concept of pausing before moving forward together, just like the request to “wait…don’t tell me.” I experienced this pausing before moving forward when helping a 9-year old with her third grade reading homework. She was struggling and asked me to tell her the words she didn’t know.</span></p></div></div></div>Wed, 13 Dec 2017 23:29:26 +0000g_bourke725 at https://ronaconsulting.com