You can find out about pool closings three ways:- By calling the pool at 961-9422, where we will leave a message.- By checking the Aquatic Center Facebook page- By signing up to receive automatic texts. Send a text to 81010. The message should be the following @vmacinfo

The Aquatic Center may close because of cool temperatures, thunder or lightning, low attendance or murky water. It also may become necessary to close the pool to sanitize it after a swimmer becomes ill and has an incident.

If at 12:30 pm the temperature is 72 degrees or cooler, the pool will not open. Weather will be monitored; if conditions improve the pool may open later.

If lightning is spotted or thunder is heard, the pool will be cleared of all patrons for at least 30 minutes.

If attendance is 15 patrons or less for more than 30 minutes, the pool reserves the right to close.

If the main drain in the deep end cannot be seen or the water is cloudy, the pool reserves the right to close. Read more.

The City of Indianola offers many options for our residents to pay their utility bills. All methods are free of charge to our customers. Customers can make payments by cash, credit, debit, or check within City Hall at 110 N. 1st St. You can also sign up to have payments automatically deducted from your checking or savings account by filling out a short form in our offices. Two drop boxes are also conveniently located on the premises in the south parking lot and west door. Customers can also pay by phone, 24/7, by calling 877-885-7968 or online by visiting the link provided below. Both options allow payment by credit, debit, checking or savings. Pay Online

Indianola residents' recycling schedule is based on their location. Recycling is picked up by Waste Management on one of four days, every other week. To view and determine your recycling pick-up day or the schedule, please clink on the link provided. Recyling Information

Residents living within the city limits (and limited areas outside the city limits) have electric, recycling, waste water, water, and storm water services through Indianola Municipal Utilities and City of Indianola. Application for utility service must be filed in person at the City Clerk's office located at 110 N. 1st St. For more information please visit the link below. Hook Up My Utilities

The city allows limited use of alcohol in parks. Special permits are issued from the Parks and Recreation department, subject to a damage deposit. Please call 515-961-9420 for more specific information.

Banner Range is a multi-use shooting facility that offers a safe, clean shooting environment for handguns, rifles and shotguns. The range is operated by the Iowa DNR and is staffed with professional certified range safety officers during all operating hours. The shooting range is located at 13796 Elkhorn Street between Des Moines and Indianola on US Highway 65/69 in Warren County. The Banner Shooting Range telephone number is 515/961-6408 for a recorded message that provides an updated list of range hours. You may also email the range at BannerRange@dnr.iowa.gov and a range representative will respond to you.

The City of Indianola Fire Department purchases and/or receives donations of a limited number of smoke alarms for distribution to City of Indianola residents who may otherwise not be able to afford them (see above section for more information). If you can afford a smoke alarm but have a question or concern regarding installation of your own smoke alarm, please contact the office of deputy chief at 515-961-9405.

You can visit the National Highway Traffic Safety Administration's Child Safety Seat Inspection Station Locator website to find a location near you. The City of Indianola, Fire Department does offer child safety seat installation and inspection program. To schedule an appointment or for questions contact Fire Medic Bob Soukup at 515-961-9405.

The purpose of emergency warning equipment is to let drivers and pedestrians know that an emergency vehicle is on the way to an emergency. By Iowa state law, we do have certain privileges extended to us. Those being, to carefully proceed through controlled intersections and travel against the designated flow of traffic. These privileges have rules that the legislation and department policy put on the drivers of these emergency vehicles. The main rule is that we cannot do these things unless there are lights flashing and sirens going. Even in the middle of the night.

Each fire truck only carries two firefighters and it is necessary to have enough firefighters on the scene of an incident. There are a number of specialized roles that firefighters undertake at the scene of a fire, and firefighting is a very labor-intensive activity. If you get behind because there are not enough firefighters on the call, it is more difficult to extinguish a fire quickly.

If you are a resident of Iowa* and are older than 15 years old, you need a photo id with your current address to sign up for a library card. If your photo id does not list your current address, you can also bring a piece of mail pre-printed with your current address.

Children under 16 need parental permission. A parent or guardian can bring a child to the library to sign up for a card.

*In addition to being an Iowa resident, you must live in a community which participants in Iowa's Open Access library program. Almost all communities in Iowa participate in this program. Communities in Warren County that are not Open Access participants are the incorporated towns of Ackworth, Martensdale, St. Mary's, Sandyville, and Spring Hill. Residents of rural Warren County are Open Access participants.

Deadlines are used as a tool to determine whether there is enough interest in a class/activity to invest time and money. If a class minimum isn't met by the deadline, the activity may be canceled. In fact, the quickest way to kill a program is to wait until after the deadline to try to register!

Does missing the deadline mean you can't get into the class? In some cases, participants will still be able to register for an activity until the class is filled. Missing a deadline doesn't always mean you have to miss the activity.

But early registration guarantees you and your family members a spot in your favorite activities, as some classes fill before the deadline.

Most programs and classes have two fees, the full fee for nonresidents and a discounted fee for residents.

A Resident is any person who lives within the city limits of Indianola. This is not to be confused with school attendance, because city and school district boundaries are not the same. You may have an Indianola mailing address, but reside outside of the city limits.

Indianola residents make a significant contribution to the financing and operation of the Indianola Parks and Recreation Department through city property taxes. These taxes are paid whether or not individuals participate in programs or use facilities. Therefore, Indianola residents receive a discount off the regular fee.

To ensure equity, nonresidents (those living outside the Indianola city limits) will pay the regular program or facility fee.

The Indianola Key Card Program focuses on opening doors to recreation for children who could not otherwise afford it. By using the Key Card, the holder is eligible to receive up to $100 per child per year to be applied to many Parks & Recreation classes, events and programs. Pool passes are also available at a reduced rate.

Eligible families and/or individuals receive a free identification Key Card which will be provided by one of the following agencies:

Refunds/credits will gladly be given as long as your refund request is made by 5:00pm on the business day prior to the start of the program, less all costs already incurred. Any time after that date, a pro-rated refund/credit will only be granted for illness, medical reasons or other unavoidable circumstances. Physician's written verification required. Must make request within 7 working days.

The Warren County Sheriff's Office performs fingerprinting services for the purpose of background checks and employment. The cost is $10.00 per card. These services are offered Monday, Wednesday, Thursday and Friday between 12:30 PM and 1:30 PM. The individuals in need of this service will need to bring their blue applicant cards (preferably not filed out) to the 2nd floor Sheriff's office in the Warren County Courthouse (115 N. Howard St. Indianola, Iowa) with the required fee.

Trust your instincts! If you think something is wrong, then it probably is. Citizens can be a huge help in preventing criminal activity before it occurs and before someone is a victim. In any case, wouldn't you sleep better just having it checked out?

If you believe such an order has been violated, you should contact your attorney as soon as possible for legal advice. If the violation of such an order may cause concern for the safety of the child involved, you should contact your local law enforcement agency immediately to discuss the matter with an officer.

Contact the Patrol Supervisor for any complaints regarding officers. For any other personnel complaints contact the Chief of Police. All contacts maybe made by calling 515-961-9400 or emaildbutton@indianolaiowa.gov.

The Indianola Police Department does not generally unlock vehicles. The only exception is an emergency situation such as a child locked inside a vehicle. This is due to the increasing complexity of car security systems and side-impact airbags; attempts to open may cause damage to a vehicle or injury to an officer. Please contact a locksmith to open vehicles.

Criminal records are only available through the Division of Criminal Investigations (DCI). You may go to the DCI website to get more information on how to get criminal records or contact us and we will provide information on how to get a criminal record. Division of Criminal Investigations Weblink

It is best that everyone in the vehicle wear a seat belt. Iowa law requires the front driver and passenger wear seat belts. Children over 4’9” tall and usually over 80 pounds must wear a seat belt. Children under that height and weight requirement need to be in a booster or child safety seat depending on their height and weight. Any passenger in the back seat of the vehicle and under the age of 18 is required by law to have their seat belt fastened. Seatbelt Brochure

Currently the Fire Department has a certified child seat technician Bob Soukup. You may call during normal business hours 515-961-9405 for available time to check your child's safety seat. Shelley Jensen with the Department of Health and Sanitation may also be contact 515-961-1074 for child seat safety checks. Safety seat Inspection station lookup

We recommend citizens advise us if they are leaving town and their residence will be unoccupied. Please call or come to Indianola Police Department to fill out vacation check form. Bring to the police station or email to pallsup@cityofindianola.com. Vacation house check request form

The outdoor sirens are sounded during severe weather if there is a tornado warning issued for any part of Indianola by the National Weather Service; or they are sounded if a tornado is spotted by a public safety employee or by a trained spotter, and the tornado is a threat to Indianola. We do not sound an "all clear" siren, so if the sirens are sounding, it means a tornado is believed to be in the vicinity. The sirens are tested the first Saturday of every month.

A car can be legally parked on the street for no longer than 72 hours. If the car has been parked for a continuous period of 72 hours or more the vehicle will be tagged and impounded by the Police Department. All parking regulations maybe read in Chapter 69 of City ordinances page 357. Chapter 69 Parking Ordinances

The Code of Iowa, Chapter 321.438(2) states it is illegal to operate a motor vehicle with excessively dark or reflective windows. In addition, the law mandates that a rule be written defining "excessively dark or reflective". The rule adopts the National Highway Traffic Safety Administration Standard for automotive windows, which establishes a minimum of at least 70% light transparency.

The snow ordinance is found in chapter 69.10 of the city ordinances. Be sure to watch the news or listen to the radio, our watch for our website, twitter (IndianolaPD) and facebook notices (Indianola Police Department) to be advised when the snow ordinance is in effect. Such a ban shall be of uniform application and the police department is directed to widely publicize the requirements, using all available news media, in early November each year. When predictions or occurrences indicate the need, the Chief of Police shall proclaim a snow emergency and the police department shall inform the news media to publicize the proclamation and the parking rules there under. Such emergency may be extended or shortened when conditions warrant.This section shall not be construed as suspending parking limitations or restrictions imposed by any other section of this chapter, except that, in the event of a proclamation pursuant to this section, this section shall supersede any ordinances in conflict with this provision.

All peddlers, solicitors or transient merchants must have a permit from the city before they can attempt to sell their products. You may ask to see their permit before any other action is taken. If they cannot provide the permit you may call the police to report illegal peddlers.

Contact us at the main phone number 515-961-9400 to schedule and to have the necessary departments notified. This form maybe filled out and returned to the Indianola Police Department or emailed to pallsup@indianolaiowa.gov Temporary Work Street Closure

The Iowa Sex Offender website contains detailed information about Iowa code, and several other areas of interest. The registry allows you to search by name, address, map, email, telephone or a vehicle plate. You can read the sites Frequently Asked Questions (FAQ) page if you have more questions. Iowa Sex Offender site

The costs can run from $150.00 to disconnect a sump pump being discharged to the sanitary sewer and plumb it to discharge outside, to approximately $900.00 to remove the perimeter tile from the floor drain and install a sump pump. The true cost will ultimately depend on the situation and the type and number of illegal connections. A licensed plumber will be able to provide a better estimate.

The average inspection should only take about 30 minutes. The City will inspect the sump pump system, interior floor drains, footing drains, yard drains, roof drains and downspouts. We will also televise the sewer line. Homeowner will be responsible to make sure the cleanout cap is removed.

Yes, pursuant to City policy, a program is offered for homeowners. Subject to certain criteria, homeowners may be eligible for either a reimbursement or loan as long as the work is done within 90 days. For more information, please contact the City at 515-961-9416.