How long does delivery take?If your items are in stock and depending on your location, most parcel deliveries will take 1-2 days (next day if placed the morning before – please inform us when placing your order that you would like your products the next day). For larger items or bulk quantities a pallet delivery may be required. Pallet delivery is generally 2-3 days as standard (next day pallet delivery can be arranged at additional cost).

Some items will come from other locations and some are made to order. In these cases you will be notified before payment on when to expect your delivery.

Saturday deliveries are not as standard, however if you require a Saturday delivery it can be arranged at an additional cost. Please ask for details and prices.

If you are in the Berkshire or Oxfordshire area it may be possible to pick up your items directly from our showroom or warehouse - depending on stock availability, please speak to one of our team.

How much will my delivery cost?Delivery prices depend on size, weight, product, quantities and location. We WILL offer you the best possible carriage charges.

Unlike some other suppliers we DO NOT hide large carriage charges into the price of our products. Simply add your products to the cart, submit your no obligation order and we will contact you as soon as possible (in business operating hours) with the best possible carriage prices.

Will my delivery arrive all together?
In most cases, yes. However, if ordering a number of different products there is a chance that your goods may arrive as separate deliveries. This is because some items may not be in stock at the time of order (of which you will be informed) or that some products are stored at different warehouses or are shipped directly from the factory.

PLEASE NOTE: If you have any special delivery requirements, please make sure you inform us when placing your order.

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When you sign up for a specific newsletter, we (Plastor Limited) add your email address to a corresponding mailing list. While it is there, we know that we can contact you by email regarding that topic.

You can always have your email address removed from our mailing lists. There are multiple ways to do it:

Once your account is registered, just sign in and unsubscribe from newsletters in profile settings.

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Send an email to enquiries@plastor.co.uk.

We may use a third-party email service (MailChimp and/or iContact) to send newsletters. Some members of our staff can view mailing lists with email addresses. That way they’ll be able to remove your email address from the mailing list, should you request us to do so.

Please note that mailing lists are independent from each other. If you decide not to receive newsletters at all, you’ll have to unsubscribe from all the mailing lists. Even if you do that, you’ll still receive account-related emails (such as order status notifications, password reset emails, and more). It is essential for operating an online store.

If you decide that you no longer want to use our store and would like to have your personal data removed from our database (or if you’d like to get all the personal data associated with your account that we have), please send an email to enquiries@plastor.co.uk.

If you believe that your personal data has been misused, you have the right to lodge a complaint with a supervisory authority. We’re obliged by EU General Data Protection Regulation to let you know about this right; we don’t actually intend to misuse your data.

When you sign up for a specific newsletter, we (Plastor Limited) add your email address to a corresponding mailing list. While it is there, we know that we can contact you by email regarding that topic.

You can always have your email address removed from our mailing lists. There are multiple ways to do it:

Once your account is registered, just sign in and unsubscribe from newsletters in profile settings.

Use the “Unsubscribe” link in our newsletters that you receive.

Send an email to enquiries@plastor.co.uk.

We may use a third-party email service (MailChimp and/or iContact) to send newsletters. Some members of our staff can view mailing lists with email addresses. That way they’ll be able to remove your email address from the mailing list, should you request us to do so.

Please note that mailing lists are independent from each other. If you decide not to receive newsletters at all, you’ll have to unsubscribe from all the mailing lists. Even if you do that, you’ll still receive account-related emails (such as order status notifications, password reset emails, and more). It is essential for operating an online store.

If you decide that you no longer want to use our store and would like to have your personal data removed from our database (or if you’d like to get all the personal data associated with your account that we have), please send an email to enquiries@plastor.co.uk.

If you believe that your personal data has been misused, you have the right to lodge a complaint with a supervisory authority. We’re obliged by EU General Data Protection Regulation to let you know about this right; we don’t actually intend to misuse your data.