Voľné pozície

Junior Application administrator-IT Assistant- Part Time

T-Systems Slovakia s.r.o.

Place of workŽriedlová 13, Košice

Contract typepart-time

Start dateASAP

Information about the position

Job description, responsibilities and duties

General description

Check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs.

Accountabilities

Generic accountabilities:

Operative interface between Service Delivery Management, Customer, Development, Vendors and other delivery units

Check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs.

Plans, controls and is responsible for complete application-based request fulfilment.

Advertiser

Brief description of the company

T-Systems delivers high-quality services combininginformation and communication technology (ICT). Thecompany's broad expertise in both fields makes thebusiness customer division of Deutsche Telekom apreferred partner for multi-national corporations, small andmedium-sized businesses and public institutions. Over160,000 customers from every industry worldwide benefitfrom the company's special expertise in providingintegrated ICT solutions from a single source. T-Systemsis the only company to offer its own complete ICT portfolioand to combine IT and communication technology toproduce new solutions.