Red Bull Shop

Help & FAQs

Upon successful placement of your order, you will receive an automatic acknowledgement of receipt via e-mail. In case you did not receive the order confirmation, please contact us via the contact form.

Normally, only items that are actually available are shown in our Red Bull Shop. Unavailable sizes you can't purchase. Although our database is updated on an ongoing basis, in exceptional cases, a certain item might be sold out at the time you send your order. However, the availability of the items you selected is automatically verified before the order process is completed and if any item is not available any more, a message will pop up on your screen.

Yes, as a general rule, any item that was sold out in a certain size and/or color might be available at a later time. Therefore, you might wish to visit our Red Bull Shop in regular intervals and verify whether the desired item is available or not.

You will receive a shipping confirmation via e-mail as soon as your package leaves our warehouse. Such e-mail will contain a Fed Ex tracking number based on which you can track the shipping status of your delivery online.

Please be advised that carriers may require someone to sign for your shipment. (If you are shipping to an apartment or an office building, the carrier will require you to sign for the packages and will not be left at the door.)

In case you forgot your password, please click on the link "Forgot password?" during the usual log-in process. In the next step, please enter your e-mail address and make sure it is the one you used for registration. An e-mail with the new password will be sent to the stated e-mail address.