Privacy Policy

Content of Customer Information

1.1 customer information shall be obtained only for the purpose of delivering and improving the Services and will not be processed in any manner incompatible with this purpose;

1.2 customer information shall be adequate, relevant and not excessive in relation to the abovementioned purpose for which it is collated and/or processed;

1.3 customer information shall be accurate, and where necessary, kept up to date and reasonable steps shall be taken to ensure that information which is inaccurate and/or incomplete, having regard to the purpose for which it was collected, is erased or rectified;

1.4 customer information shall be kept in a format which permits identification for no longer than is necessary for the purpose for which the information was collected or processed.

Customer Consent

Customer information may only be processed if:

2.1 the customer has unambiguously given his consent; or

2.2 processing is necessary for:

2.2.1 the performance of a contract to which the customer is a party; or

2.2.2 in order to take steps at the request of the customer prior to entering into a contract; or

2.2.3 for compliance with a legal obligation to which ISA is subject; or

2.2.4 the performance of a task carried out in the public interest or in the exercise of official authority vested in the recipient; or

2.2.5 for purposes of the legitimate interest pursued by ISA, except where such interest is overridden by the interest for fundamental rights as reflected in the constitution.

Access to Customer Information

ISA shall ensure that:

3.1 access to, or disclosure of customer information will not be authorized without the documented commitment of the intended recipient so as to maintain confidentiality and the rightful use of such information;

3.2 access to customer information by ISA personnel, contract workers, consultants, service providers or suppliers will be restricted to the level of access needed to effectively perform delegated or contracted duties and/or the level of service needed to render a reliable and effective service to E2 Solutions customers.

Preventative Measures

ISA shall ensure that appropriate technical and organizational measures shall be taken against the unauthorized access, processing or disclosure of customer information

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Website Terms

Website Terms and Conditions of Use Relating to the International Society of Audiology (ISA)

Website Terms and Conditions of Use Relating to the International Society of Audiology (ISA). These Terms and Conditions
(“the Terms and Conditions”) govern your (“the User”) use of the International Society of Audiology (“Provider”) website
located at the domain name isa-audiology.org (“the Website”).

By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice.
The User may not access, display, use, download, and/or otherwise copy or distribute content obtained on the website for
marketing and other purposes without the consent of the Provider, unless such content states expressly otherwise.

Electronic Communications

By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that any
and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not
limited to the requirement that such communications should be in writing.

E-Commerce & Privacy

The Website allows persons registered as members with the Provider or wishes to be registered with the Provider (Persons)
to register on the Website. Registration as such Person on this Website is at such person’s risk. The User indemnifies and holds
the Provider harmless against any loss, injury or damages which may be sustained as a result of registering as a Person on the
Website.

All prices quoted on the website are quoted in Unites States Dollars (USD)

The private information required for executing the payments placed through the e-commerce facility, namely the Users personal
information and credit card details, will be kept in the strictest confidence by the Provider and not sold or made known to third
parties.

The Provider undertakes that it has taken all reasonable precautions to secure the credit card processing that is carried out
to receive payment for services provided. The Provider cannot be held responsible for security breaches occurring on the Users
electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of
adequate virus protection software or spyware that the User may inadvertently have installed on his/her device.

Payments and creation of contract

All payments made through the Website are subject to these Terms and Conditions.

Payment of the whole price must be made for the membership type you wish to receive before your application can be accepted.

Once payment has been received the Provider will confirm the acceptance of your application payment by sending an email to the
email address you provide in the application form or account held with us as a registered person with the provider.

Refunds Policy

Annual membership fee refund requests may be allowed under the following circumstances:

Where an applicant has requested for cancellation of the application for membership which is still being processed.

Where an applicant’s application was declined by the International Society of Audiology.

Minimum Refund Requirements

Refund can only be paid if the Provider has received the money and it has been entered into its accounts, and all debts to Provider
have been paid.

Refunds will only be made into the account of the person/organisation that has made payment to the Provider.

Refunds will be made in Unites States Dollars (USD) only.

Request for refunds shall be made by e-mailing gd@e2.co.za requesting a refund.

Updating of these Terms and Conditions

The Provider reserves the right to change, modify, add to, or remove from portions or the whole of these Terms and Conditions from
time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the
Users obligation to periodically check these Terms and Conditions at the Website for changes or updates. The Users continued use of
this Website following the posting of changes or updates will be considered notice of the Users acceptance to abide by and be bound
by these Terms and Conditions, including such changes or updates.

Copyright and Intellectual Property Rights

The Provider provides certain information at the Website. Content currently or anticipated to be displayed at this Website is provided
by the Provider, its affiliates and/or subsidiary, or any other third party owners of such content, and includes but is not limited to
Literary Works, Musical Works, Artistic Works, Sound Recordings, Cinematograph Films, Sound and Television Broadcasts, Program-Carrying
Signals, Published Editions and Computer Programs (“the Content”). All such proprietary works, and the compilation of the proprietary
works, are copyright of the Provider, its affiliates or subsidiary, or any other third party owner of such rights (“the Owners”), and
is protected by International Society of Audiology international copyright laws. The Providers reserve the right to make any changes to
the Website, the Content, or to the services offered through the Website at any time and without notice. All rights in and to the Content
is reserved and retained by the Owners. Except as specified in these Terms and Conditions, the User is not granted a license or any other
right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content.

Limited License to General Users

The Provider grants to the User, subject to the further terms of these Terms and Conditions, a non-exclusive, non-transferable, limited
and revocable right to access, display, use, download and otherwise copy the current and future Content for personal, non-commercial and
information purposes only.

This Website and the Content may not be reproduced, duplicated, copied, resold, visited or otherwise exploited for any commercial purpose
without the express prior written consent of Provider. The User may not frame nor use framing technologies to enclose the Provider Website or
the Content nor any part thereof without the express written consent of Provider.

The Provider and the Owners, their affiliates or subsidiary reserve the right to refuse service, terminate accounts, remove or edit content,
or cancel orders at their sole discretion.

Any unauthorised use may result in further investigation of such conduct by the Provider.

Limitation of liability

The Website and all Content on the Website, including any current or future offer of products or services, are provided on an “as is” basis,
and may include inaccuracies or typographical errors.

The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Provider nor any holding
company, affiliate or subsidiary of Provider, shall be held responsible for any direct or indirect special, consequential or other damage of any
kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content of the Website or any functionality
thereof, or of any linked website, even if Provider is expressly advised thereof.

Privacy: casual surfing

The User may visit the Website without providing any personal information. The Website servers will in such instances collect the IP address of
the User computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of
visits, average time spent at the Website, pages viewed, etc. The Provider uses this information to determine use of the Website, and to improve
Content thereon. The Provider assumes no obligation to protect this information, and may copy, distribute or otherwise use such information without
limitation.

Choice of Law

This Website is controlled, operated and administered by Provider from its office within the Republic of South Africa. If the User accesses
this Website from locations outside of South Africa, that User is responsible for compliance with all local laws.

These Terms and Conditions shall be governed by the laws of Switzerland. If any of the provisions of these Terms and Conditions are found by
a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give
effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect.

These Terms and Conditions constitute the entire agreement between the Provider and the User with regard to the use of the Content and this
Website.

All queries can be directed to George Dempster by e-mailing gd@e2.co.za or calling 0027 83 2844 957.

Refund Policy

Refund Policy

Annual membership fee refund requests will be allowed where:

An applicant has requested for cancellation of the application for membership which is still being processed.

Funds that have been wrongly deposited or transferred to the ISA’s bank account by a registered person or public, provided that such person provides proof of such payment.

Refunds are paid on condition that the ISA has received the funds and those funds have been entered into its accounts.

Refunds are made into the account of the person that made payment to the ISA.

Annual membership fee refund requests will be rejected where the member was granted access to the secure member platform.

All queries can be directed to George Dempster by e-mailing gd@e2.co.za or calling 0027 83 2844 957.

ISA - Privacy Policy

Content of Customer Information

ISA shall ensure that:

1.1 customer information shall be obtained only for the purpose of delivering and improving the Services and will not be processed in any manner incompatible with this purpose;

1.2 customer information shall be adequate, relevant and not excessive in relation to the abovementioned purpose for which it is collated and/or processed;

1.3 customer information shall be accurate, and where necessary, kept up to date and reasonable steps shall be taken to ensure that information which is inaccurate and/or incomplete, having regard to the purpose for which it was collected, is erased or rectified;

1.4 customer information shall be kept in a format which permits identification for no longer than is necessary for the purpose for which the information was collected or processed.

Customer Consent

Customer information may only be processed if:

2.1 the customer has unambiguously given his consent; or

2.2 processing is necessary for:

2.2.1 the performance of a contract to which the customer is a party; or

2.2.2 in order to take steps at the request of the customer prior to entering into a contract; or

2.2.3 for compliance with a legal obligation to which ISA is subject; or

2.2.4 the performance of a task carried out in the public interest or in the exercise of official authority vested in the recipient; or

2.2.5 for purposes of the legitimate interest pursued by ISA, except where such interest is overridden by the interest for fundamental rights as reflected in the constitution.

Access to Customer Information

ISA shall ensure that:

3.1 access to, or disclosure of customer information will not be authorized without the documented commitment of the intended recipient so as to maintain confidentiality and the rightful use of such information;

3.2 access to customer information by ISA personnel, contract workers, consultants, service providers or suppliers will be restricted to the level of access needed to effectively perform delegated or contracted duties and/or the level of service needed to render a reliable and effective service to E2 Solutions customers.

Preventative Measures

ISA shall ensure that appropriate technical and organizational measures shall be taken against the unauthorized access, processing or disclosure of customer information