Help & Services

INTRO

Welcome to "www.arenawaterinstinct.com", the official online store of www.arenawaterinstinct.com. The access and use of www.arenawaterinstinct.com are activities regulated by these General Conditions of Use. The access and use of this website, as well as the purchase of products on www.arenawaterinstinct.com imply the reading, knowledge and acceptance of these General Conditions of Use, and General Sales Conditions. This website is managed and maintained by Arena S.p.A- registered office: via C.da Cisterna, 84/85 62029 Tolentino (MC) Italy - VAT/Tax code 00660160433- registered in the Macerata companies register under no. 00660160433.

For assistance and/or information concerning orders and shipping, refunds and return of products purchased on www.arenawaterinstinct.com, suggestions and other general information on the services offered by www.arenawaterinstinct.com, please contact www.arenawaterinstinct.com, by email at service@arenaonlineshop.com. For any other legal information, please consult the General Sales Conditions, Withdrawal and Privacy Policy of www.arenawaterinstinct.com. The Manager can modify or simply update these General Conditions of Use, in full or in part. The changes and updates of the General Conditions of Use will be notified to the users in the Homepage of www.arenawaterinstinct.com as soon as they become applicable, and they will be binding once published on the website, in this section. Should you not agree with the General Conditions of Use of www.arenawaterinstinct.com in full or in part, please do not use our website.

The access and use of www.arenawaterinstinct.com, including the visualization of the web pages, communication with the Manager, possibility to download information on products and purchase of said products on the website, constitute activities carried out by our users, exclusively for personal purposes and not related to any commercial, entrepreneurial and professional activity. By accessing the site, you will be the only one liable for the use of www.arenawaterinstinct.com and its contents. In fact, the Operator cannot be deemed liable for the use of the website and its contents which is not compliant with applicable laws, by any of its users, granted the Manager’s liability for fraud and serious fault. In particular, you will be the only one liable for the communication of wrong, false information and data or relative to third parties, without their explicit consent, and for the improper use of said data.

In conclusion, since all the material will be downloaded or otherwise obtained through the use of a selected service at the user's risk, any liability for possible damages to the computer systems or losses of data due to downloading operations, will be borne by the user and cannot be attributed to the Manager. The Manager declines any liability for possible damages due to the impossibility to access the services offered on the website or possible damages caused by viruses, corrupted files, errors, omissions, service interruptions, deletions of contents, problems related to the network, providers or telephone and/or telecommunication connections, non-authorised accesses, data alterations, lack and/or faulty operation of the user's electronic devices.

The user is liable for the preservation and use his/her personal information properly, including the login information that allows to access reserved services, and for any detrimental consequence or prejudice derived to the Manager or third parties due to improper use, loss, or stealing of said information.

PRIVACY POLICY

Please read carefully the Privacy Policy – in order to understand how www.arenawaterinstinct.com collects and uses your personal data and for which purposes - also applied to users that access www.arenawaterinstinct.com and use the relative services, even without purchasing any product.

INTELLECTUAL PROPERTY RIGHTS

All the contents of www.arenawaterinstinct.com, in any format, published on www.arenawaterinstinct.com, including web pages, graphics, colours, schemes, tools, the characters and design of the website, the diagrams, layouts, methods, processes, functions and software relative to www.arenawaterinstinct.com, are protected by copyright and any other intellectual property right boasted by the Manager and other rights of proprietors. The reproduction of www.arenawaterinstinct.com and and its contents, whether in full or in part, is prohibited in any form, without the explicit written approval of the Manager. The Manager boasts the exclusive right to authorise or forbid the direct or indirect, temporary or permanent reproduction, in any way or form, whether in full or in part, of www.arenawaterinstinct.com and its contents. With regards to the use of www.arenawaterinstinct.com, you are exclusively authorised to (i) visualize the website and its contents, (ii) perform any other temporary reproduction activity which is not related to any personal economic purpose, considered provisional or additional, and integral and essential activity for the visualization of the website and its contents, and (iii) any other navigation activity on the website, performed exclusively in view of a licit use of the same site and its contents. Any additional reproduction activity shall be authorised by the Manager from time to time or by the authors of the single works available on the website, if needed. Said reproduction activities shall be anyhow performed for licit purposes and in compliance with copyrights and all the other intellectual property rights of the Manager and authors of the single works available on the website. The authors of the single works published on www.arenawaterinstinct.com boast the right to claim the legitimacy of their work at any time, and to oppose to any alteration, editing or any other change of the same works, including any act that may cause prejudice to the works, and be detrimental for their image and reputation. You agree to comply with the copyrights of the artists that chose to publish their works on www.arenawaterinstinct.com of that have collaborated with the latter, to the creation of new expressive and artistic forms destined to be published, even if not exclusively, on the website or that form an integral part of it. Moreover, you are not authorised under any circumstance, to use the contents of the website and any single work protected by copyright and any other intellectual property right, in any way or form. For example and not limitedly to, you cannot alter or anyhow, modify the protected contents and works without the consent of the Manger and of the single authors of the works published on www.arenawaterinstinct.com, if needed.

LINKS TO OTHER WEBSITES

www.arenawaterinstinct.com contains hypertext links (the "links") to other websites which are not related to www.arenawaterinstinct.com. The Manager does not control neither performs monitoring activities on said websites and their contents. The Manager will not be deemed liable for the contents of these websites and rules adopted by the latter, also with regards to your privacy and handling of your personal data while browsing through said sites. Therefore, please be careful when connecting to these websites through the links available onwww.arenawaterinstinct.com and read carefully the relative conditions of use and regulations on privacy. Indeed, these General Conditions of Use and the Privacy Policy of www.arenawaterinstinct.com are not applied to websites managed by other subjects other than the Manager. www.arenawaterinstinct.com provides links to other websites, only with the purpose to facilitate its users in their search and navigation activities, and to facilitate the online hypertext connection to other websites. The activation of the links does not imply any recommendation or warning by the Manager for accessing and browsing these websites, neither any guarantee about their contents, services or products offered by said sites and sold to the Internet users.