Account Executive (first sales hire)

Relevant's mission is to support community health centers
as they work to improve outcomes for their largely low-income and
underserved patients. We do this by providing smart,
friendly analytics software, along with hands-on support and consulting to
help health centers tackle all kinds of data challenges.

Before launching Relevant in 2015, our founding team spent more than a decade
working in health centers, and we've turned that experience into a compelling platform
for data, reporting, and population health. We're bootstrapped, profitable,
and growing. In three years, we've supported countless data initiatives,
generated lots of excitement, and seen some notable successes.

As our first sales hire, you'd be responsible for guiding potential customers
through the full sales cycle. You’d also be helping to hone our sales
methodology, build the team, and shape our product development, with the
opportunity to take on increasing responsibilities over time.

Main responsibilities

Run an effective, collaborative sales cycle. Working with our
co-founders, you'll own the entire sales process, from lead generation to
product demos, developing strong relationships with stakeholders, negotiating
contracts, and closing deals.

Develop product and domain expertise. Become an expert on our product and how
it's used at health centers. This means learning all about health center
operations: clinical quality improvement, informatics, data
and reporting needs, finance, front-office workflows, and more.

Create sales and marketing collateral. Improve the materials we
use during the sales process, and develop new items:
brochures, testimonials, case studies, ROI analysis, maybe a cute
snail-mail package introducing our company to promising leads?

Build market awareness.
Research where our offerings fit in the competitive landscape:
among EHRs that offer built-in population health functionality, and also
among other analytics, pophealth, and BI offerings. Understand the broad
market dynamics shaping the delivery of primary care, e.g. the increasing
importance of value-based contracts.

Help shape our platform's development.
You'll be constantly learning about the needs of prospective customers. Bring
this knowledge back to our product team to help inform ongoing development of
our platform.

Preferred qualifications

2+ years sales experience. Since this is our first sales hire, we're
interested in someone who's done this before. Ideally, you've had experience
selling software with a contract value of $50K/year or more into healthcare
organizations.

Ability to connect with potential customers. Our goal is to have real
conversations with customers about the problems they're trying to
solve. You've got the skills–empathy, active listening, intelligence—to lead
discussions with a variety of health center stakeholders, leaving
them with the conviction that Relevant "gets it."

Killer instinct (in the nicest possible way). You can be friendly but
persistent. You're ethical, trustworthy, and you like to win.

Tech savvy. You get excited about finding ways to accomplish a task with
fewer clicks. You're interested in learning all about how our analytics
platform works under the hood, and will be comfortable explaining the
technical bits to IT folks on the other end of the call.

Excellent writing ability.
We’re looking for someone who can write polished, friendly, professional
emails to potential customers, as well as develop high-quality sales
and marketing collateral. Ideally, you’re a person who loves language and
takes pride in writing well.

A desire to make healthcare better, with a focus on
equity and social justice. We’re not the kind of startup chasing
growth for growth's sake. We’re building tools used by safety-net
organizations that are fighting health disparities, and are looking for
candidates who find this focus compelling.

Be nice. As a company, we think feelings matter a lot.
We’re looking for people who understand this, who are easy to work with, and
whom other people always want on their team.

Working at Relevant

Join a small team of people (currently, there's just under 20 of us) who love
what we do and continually strive to delight our customers.

Help us build a company culture that's friendly, respectful, and
encourages continual learning.

Our office space in downtown Manhattan is provided by WeWork, which
means we get all sorts of nice amenities, including social spaces with
couches, lots of natural light, and free coffee and
beer. Here's what it looks like:

How to Apply

Send an email to [email protected] with the subject line "Sales Account
Executive." When responding, include a resume and a note in the body
of the email explaining your interest in the position. Please also include the
phrase "zinc atrium proof" somewhere in your note, so that we know you
read this.

We’re committed to building a diverse company. Applicants who identify with
groups that are under-represented in the technology industry are strongly
encouraged to apply.