Casework Master Class - Mental Health Awareness

The course is specifically aimed at caseworkers and office managers working within the constituency.

It provides professional guidance on how to deal with acute situations of crisis as well as providing staff members with clear and pragmatic guidance on how to deal with mental health casework.

The course also provide attendees with clinical understanding of mental health disorders plus practical guidance on how to deal with members of the public exhibiting signs of mental illness.

The course finishes by providing guidance on the coping mechanism use by mental health professionals working in the field, providing vital insight into the tried and tested techniques capable of de-escalating volatile situations and best practise guidance on how to reduce the level of stress experienced by staff.