Vacation Hold

I reviewed the information on vacation holds and note that Oregon is not included for that service hold. What options are available to reduce our mlonthly charges while we are away from home for 3-4 months. We are snowbirds and leave Oregon to go to Arizona for the winter months and really don't want to pay over $200 for services we won't be using. We still need access to our e-mail and phone for messages.

Re: Vacation Hold

Hi Montanagirl,

I can look into this for you. To protect the privacy of your account, please send me a private message verifying your first and last name, the phone number, street address, and the account number associated with your services. To send a private message click on my name "ComcastChe", then click private message me.

I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: Product, Support, Leadership.We ask that you post publicly so people with similar questions may benefit from the conversation.Was your question answered? Mark a Best Answer!

I am an Offical Comcast Employee.Official Employees are from multiple teams within Comcast.We ask that you post publicly so people with similar questions may benefit.Was your question answered? Mark a Best Answer!

I am a Comcast Employee.Please post so people with similar questions may benefit.

Our hearts go out to those impacted by Storm Riley this past Friday and those who may be impacted this week by Storm Quinn in the Northeast Division.

To help residents and emergency personnel stay connected during this time, Comcast is opening up Xfinity WiFi outdoor and SMB hotspots in these communities to anyone who needs them, including non-Xfinity Internet subscribers.

This will be starting at 4:00 PM ET on Monday, March 5, 2018, through Friday, March 16, 2018.