I spoke with a B of A associate and she was able to assist me by providing a solution to my situation. She connected me to a DMP that quickly assessed my situation and assisted in creating a manageable repayment plan.

The weight of my financial burden was greatly lifted. Bank of America was there when I needed help not only to restore my financial stability but my piece of mind as well.

I have been with Bank of America for many years. They have always looked after my interests. They have like other banks, notifications that one can set up, but they go the extra mile.

On a pleasure trip, I noticed on the plane that someone contacted me regarding the fact that my Bank of America had possible fraudulent charges.

I opened the email, and it was asking me questions, I thought to ensure that it was me calling. On the ground I found that they held my card when I went to make a purchase.

I called them, they asked me if I recently opened an email- I said I did. They told me that Bank of America would never contact me by text or email, that they would call me directly.

I stopped giving info about myself when I saw that they were asking about my account in detail. I believe that there was one fraudulent charge that they removed.

It did not come from my vacation location. I was grateful that they told me they would watch the card closely, we changed the password and I also watched the card closely.

They did this so that I could use the card on vacation, but when I returned home 6 days later the card would be cancelled and a new one issued.

That took a lot of surveillance as well as accommodation of my needs. I will never forget that. I will never leave Bank of America.

I am a part of an organization that has many users under its main account. I set up the app last year as well as the alerts and for a year I have been getting alerts for every persons accounts under the organization.

The problem is the online access does not let me disable the alerts and I still get alerts for over 40 accounts all through the month as well as at the beginning of each month.

They tell me I can turn it off with the APP but it will not let me turn off the alerts. I just updated to the latest version and it tells me as it has in the past that I cannot change the alerts at this time.

Have worked in IT networking for over 15 years and I know that this is a programming bug that affects users who are with organizations with multiple accounts.

A very bad secure flaw. Hopefully someone in IT will look. Hello 10lpr32, thanks so much for getting in touch with us!

My development team is happy to look into this further for you. Please reach out to me directly at mobileappstore bankofamerica. This app is only available on the App Store for iOS devices.

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