How to Write the PERFECT Outbound Telemarketing Script The outbound telemarketing script is your manuscript for success on the telephone. Regardless of the products or services you sell, the outbound telemarketing script trains the new employee, refreshes the veteran team member, and turns your prospects into customers. Best of all, it defines your offer and […]

Up-Sell, Cross-Sell and Bundling – Using the telephone to increase performance and results. Your telephone sales and customer care departments are more then just standalone elements to your organization. They are integrated units that can work together to build your sales successes. Together, your team can sell more products and services and utilize your database […]

Structuring your telemarketing program to meet business objectives Yesterday’s telemarketing campaigns have collided with today’s new regulations. From in-house organizations to national outbound service agencies, senior management is restructuring its game plan to meet FTC guidelines. The new “Do Not Call” registry has changed the landscape of telemarketing. The challenges are daunting. Consumers that […]