Select the new BlackBerry Enterprise Server service account name from the Names list.

Click Add, and then OK.

From the Server Roles tab, select Server Administrators and Database Creators from the Server Role list.

Note: If you are running BlackBerry Enterprise Server software version 4.1 or later, add the System Administrators role to add BlackBerry smartphone users in a role-based administration environment. For instructions, see the BlackBerry Enterprise Server for Microsoft Exchange: System Administration Guide.