General Discussion:
ebay & paypal queries and questions thread...post anything you need to know in hurr

Every time I use them about a week later I will get "as per our terms, your shipment was too heavy / a different size, we are debiting you for an extra £5" and it starts to add up. I'm definitely not weighing / measuring it wrong either since I don't have the issue with anyone else. They are good apart from that but I just find it a scammy business practice.

If you can't send it as a small parcel with royal mail international Tracked/Signed then definitely loads of money to be saved using a parcel broker site

swede wrote: whats up with parcel monkey? I use it last week and saved me a fiver on a parcelforce shipment. unsure how the fuck that works but it did

was a 2.1kg parcel being shipped to sweden. parcel force website said £20, monkey said £15. well good

do feel like I have been ripped off for years now though

Just a broker innit.

edlo wrote: Every time I use them about a week later I will get "as per our terms, your shipment was too heavy / a different size, we are debiting you for an extra £5" and it starts to add up. I'm definitely not weighing / measuring it wrong either since I don't have the issue with anyone else. They are good apart from that but I just find it a scammy business practice.

If you can't send it as a small parcel with royal mail international Tracked/Signed then definitely loads of money to be saved using a parcel broker site

I had that with Parcel2Go with a parcel sent to Hong Kong via Parcel Force. Parcel Force said it had a volumetric weight of 42kg or something silly - I sent a pair of trainers. They slapped a surcharge of £72 and said I had to pay it before I could use their services again. Fortunately the recipient helped me out, measured the parcel his end took photos and sent it to me, I also had a receipt from the post office when dropping it off that confirmed the actual weight. Sent them to Parcel2Go and after two months Parcel Force admitted it was a mistake and Parcel2Go dropped the charge.

Since then, with Parcel Force parcels I've taken photographic evidence of the measurements and weight before posting to cover myself.

Never had any issue with the hundreds of parcels I've sent with UPS, FedEx or DPD via Parcel2Go/Parcel Monkey/Interparcel. it just feels like Parcel Force can't weigh/measure things properly their end.

I thought I had un ticked the international shipping box and had my listing as UK ONLY, turns out I didn't. Messaged the buyer (in USA) to apologise say that this was going to get too expensive and that I would have to cancel the sale, he begged me not to cancel it.

Luckily as it was an auction I was covered in their Global Shipping deal, where you just send them the parcel, they ship it to anywhere in the world free of charge!

Just had someone return an item (didn't fit but the size I listed is correct) and without any input from me, ebay have automatically refunded including the original postage. Annoying to have something returned anyway but £6 loss on postage too doesn't seem fair?

Did the same to me too and have an ongoing dispute with them about it as they should only do that if the item is not as described etc. Listing was private auction with no returns. Correct size and measurements in description.

Obviously it states when this payment will be cleared but just wondering when I'l be able to receive other payments normally without the wait, will it be once my first payment has cleared successfully?

I had a return request automatically approved by eBay yesterday, which is fine, and obviously I won't actually refund the cash until I receive the item back.

in the mean time, I can't use my PayPal until I add funds to cover the negative balance from the pending refund. But PayPal tell me I can't cover the negative balance until the refund is completed on eBay's side.

so it seems I can't use PayPal to buy anything until I actually issue the refund, even though could take a week or more to receive the item back.

is this right??? surely not. would appreciate any advice/anecdotes. cheers!