I saw you got a res from an RMA with FrozenQ. I was wondering how you contacted them. I bought a FrozenQ bay Res 4 months ago that came with a leak as one of mounting screw holes had been drilled too deep and I've not been able to get any response from their RMA. I got a promise from one of the founders that I could RMA, but still no other communication.

Any secret to getting through to FrozenQ and actually getting a replacement product?