La Sensual Boutique will gladly accept eligible merchandise received within 15 (fifteen) days from the date of purchase. You can return for refund, exchange or store credit. The customer must obtain a Return Authorization Number (RA#) online before the merchandise is mailed back.

As the customer you are responsible for the shipping fees back to La Sensual. Please ship whatever shipping method you prefer. La Sensual Boutique strongly recommends adding delivery confirmation and/or signature confirmation to all return packages as La Sensual is not responsible for any packages lost in the mail stream. It is the customer's responsibility to research any lost package shipped back to La Sensual that may have been lost in the mail stream.