As occupational therapy clinicians we know the importance of empathy all too well. In order to help individuals achieve optimal functioning within their lives, we most see the world from their perspective. OTs are often faced with situations where we must provide support, comfort, and/or motivate others. This is why it is crucial for OTs to understand the difference between showing sympathy or being empathetic towards someone. This year's AOTA conference was extremely insightful and filled with valuable information. During one of the lectures I attended, this video was played. It does a good job describing the difference between the two. Enjoy!