Menelik, 06 Oct 2013I bought this phone in kenya a few moths ago its ok but i had to factory reset the phone twice... morei have experience the same problem...dropped mine a few times and is still working, the front camera is working ok but I only have a few issues with the update. Its taking too long.

i also bought this phone in kenya, it has the feel of a premium phone yet its a mid range android device. I love it but the only problem is that alcatel are slow on releasing updates... I only had one so far. Since android kitkat is on the way and the device is running on ice cream sandwich, is a huge letdown to the device users.

I bought this phone in kenya a few moths ago its ok but i had to factory reset the phone twice just because the front camera wasn't working i dropped it a few times the cheap plastic chipped off obviously i even got a scratch the os is pathetic android 4.0.4 outdated and useless the gameplay is ok but you still need to put dead trigger on low graphics to play it the front camera is rubbish the hdr 8mpx camera is a rip off and the Alcatel manufacturers are liars and thieves they said that they will release an android 4.1 jellybean update where the hell is it we are in october the phone is laggy and outdated do not buy.

SonaRiva, 27 Aug 2013In Carrefour.
The Cover price is LE 29
The Screen protector is LE 22
I bought both from Car... morecan you please answer my questions
1-is it only available in carfour rl-oubour or is it available in the other branches (el-maadi or dandy mall)

Mine has a problem with proximity sensor working intermittenty. Otherwise it's a fine phone. But I would like to add a point concerning manufacturer's shameful and deceptive communication.

The manufacturer (Alcatel/TCL) did not deliver update to Jelly Bean (4.1) that was promised during phone release.

What is worse, until late September, german facebook profile for Alcatel One Touch (facebook.com/AlcatelOneTouchDE) provided false information about coming update release (that it's being tested, etc).

Finally the whole profile was deleted, and email questions about possible update and the facebook profile are being answered that profile was not an official site and update to jelly bean has never been planned. Outrageous!

sikobies, 20 Sep 2013go to settings sdcard&pone storage then preferred installation location and choose let t... morehow you use your phone without that buttons and do you upgrade your firmware after root?

HarTsat, 14 Sep 2013I'm using this phone nearly 6 months. It's good one, but I always have problems with memory. I... morego to settings sdcard&pone storage then preferred installation location and choose let the system decide
by doing this apps will be installed in phone or sdcard according to their importance
concerning the upgrade,the mother company in china answered all our emails with one word there will be no upgrade
for the root,i rooted my phone and remove the bottom buttons and now i have a full screen
to do this search the internet and you will find the way

I'm using this phone nearly 6 months. It's good one, but I always have problems with memory. I use 16 GB SD memory card, but often I need to delete some apps for installing others. This problem is that I have planty of memory on my Memory card, but can't do many works. After some apps installing the phone says that memory in Internal is full, but how it was full. Anybody knows how to solve problem?
The second problem is that Alcatel isn't going to update the device to Android 4.3 or maybe 4.2. It's a pitty.
The 3rd problem is that you can't find any root video for this phone!

Abdo Elgendy, 30 Aug 2013Dear All
I didn't find this mobile in Cairo
Please I need to buy this mobile from Cairo if ... moreYou can find it in Carrefour, Select Mobiles, Deltaweya, ..etc
Also if you search google in arabic for it.
There are some sites in Egypt that may help you like mob4me.
I have it and I enjoy it.

Arif, 30 Aug 2013Never , ever buy this phone , i am using it and it sucks , I hate Alctel, they will never ever... moreI don't care for such update because This 997D is already very helpful.
It is fast, accept many applications
Also it is really reliable.
So no need to give negative evaluations.