All items are shipped via USPS First Class Mail. All orders will have delivery confirmation and a tracking number.
We also offer USPS Priority Mail and Express delivery with additional charge.

* Most Domestic orders will leave our Warehouse within 2 to 4 business days AFTER CLEAR OF PAYMENTS excluding Holidays.

*SHIPPING TO CANADA

We ship to Canada VIA USPS INTERNATIONAL FIRST CLASS MAIL. We also offer USPS PRIORITY MAIL (US$17.00) and USPS EXPRESS MAIL (US$35.00) upon request.

Note to Canadian Buyers Only:

Shipments via First Class International typically take 3 - 4 weeks due to the slow Canadian customs process, so if you need your item sooner please choose the Express delivery during checkout.

* SHIPPING INTERNATIONAL & CANADA:

o WE SHIP WORLDWIDE VIA USPS INTERNATIONAL FIRST CLASS MAIL. We also offer USPS PRIORITY MAIL (US$17.00) and USPS EXPRESS MAIL (US$35.00) upon request. A signature Confirmation of US$12 will be required for certain countries and items. Signature Confirmation is highly recommended for any packages.

o USPS INTERNATIONAL EXPRESS MAIL(US$35) is available upon request. Please contact us at info@ prominentresults.com

o Buyer will receive an email notification of shipment from USPS/Paypal with an LC shipping number. Please be advised that the LC shipping number is a proof of shipment, but NOT to be used for tracking the package delivery status at usps.com

o Without insurance, we can only provide you with a scanned receipt from the postal service, showing your package has been mailed, but cannot obtain any further information on the location of such package.

o If the package was randomly selected to be checked by your local custom, please expect the package will be delivered between 40 - 45 days from the date the package was shipped. Please contact us at support@ prominentresults.com if you still haven't received the package after 45 days
from the date the package was shipped.

o The item you won will be shipped within 2 working days after payment has been received.

o The International shipment with Signature Confirmation is a guaranteed delivery service (extra days/weeks might be needed for delivery.)

The United States Government prohibits us from accepting the return of underwear. However, if the item you received does not match your confirmed order and is unworn/unused and in its original unopened package, please email us at - support@prominentresults.com

Please include the ITEM#, NAME, & a brief description of the problem in your email. Your email will be respond withing 24 hours.

* RETURNS FOR CORRECT ITEMS :

We will be glad to accept your returns, if the item you received does not match your confirmed order and is unopened/unused and in its original unopened package, please email us at - support@prominentresults.com

Please include the ITEM#, NAME, & a brief description of the problem in your email. Your email will be respond withing 24 hours.

* RETURNS FOR REFUNDS AND CANCEL TRANSACTIONS

We will be glad to accept your returns, if the item you received is unopened/unused and in its original unopened package, please email us at - support@prominentresults.com

Please include the ITEM#, NAME, & a brief description of the problem in your email. Your email will be respond withing 24 hours.

o Pease be advised 1: The shipping postage is non-refundable.

o Pease be advised 2: 15% of restock fee will be charged.

* EXCHANGE - IF you (a) received the wrong item or (b) ordered the wrong item(it's rare but it happens), condition (a), we will re-ship you the correct item; condition (b), we will invoice you the shipping charge.

Please email us first.

* We will offer returns for store credit. We are not responsible for items that do not fit. Items may arrive with minor warehouse markings that will come out when washed.

* Please note that shipping postage is non-refundable.

Refunds will be processed within 5 business days from receiving the item back to our location.

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FEEDBACK POLICY
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We will be gladly exchange positive feedback for each customer. If, for any reason you are not satisfied with your purchase(s), please contact us and we will make it right for you.

Should you have any questions, please feel free to contact us at : support@prominentresults.com Thank You!