I am a friend or relative of a current/past resident

McKinley Park Care Center is a nightmare. Please, please visit this facility prior to placing your family member and do not acquiesce to pressure from hospital discharge planners. McKinley's website brings new meaning to the phrase "bait and switch". Their website promises a dated, by clean facility with a healthcare professional (Dr, NP or PA) on staff 5 days a week and most weekends. They also promise a an excellent nursing and physical therapy staff, as well as activities for patients during the day. I only wish even a small portion of their claims were true. This facility was intended to be a short term stay for my father (2 weeks) before he would be bridged to Sutter Rehabilitation Institute. He was only at McKinley for 3 nights before our family worked tirelessly to transfer him. In 3 nights he physically and mentally regressed due to depression and over medication. He had been doing beautifully in the hospital and this facility was literally stealing his will to improve. This facility was every nursing home horror story that one has ever heard. In three nights my poor father experienced the following:
1.) Bathing which consisted of a nurse dipping a corner of a bath towel in water and washing his neck and shoulders. He then took the other half of the towel to dry him. Bathing wipes from the hospital were on his nightstand. When we asked the nurse to use those, he said "this is good enough".
2.) He was left to sit in soiled Depends even after he notified staff. On the day he was discharged, he told the staff that his Depends were soiled, they checked and said no, you're fine (a lie). When we got to Sutter Rehab Institute they noticed right away and insured that he was properly cared for. He was allowed to sit in that mess during his entire transfer to the new facility because they were too lazy to tend to his needs. In addition, if the sheets were wet or soiled, the dirty sheets were rolled in a ball and left at the foot of his bed. It took my mother to remove them when she arrived the next morning.
3.) The "nutritious meals" that were promised were literal slop. I honestly would not serve those meals to an animal (and yes McKinley Care Center, I took photos). Lunch on the day my father was discharged literally made him gag (we have yet to figure out what it was supposed to be). I noted that most in my father's area had family bring them food, as they could not eat what was served. There were also times when my father's meals would be missed. We would have to remind staff that he had not eaten. When he asked for more water we would be lucky if someone brought water an hour later. When my mother went to find some herself, she was told that there wasn't any and if she wanted some she would have to go to the staff lounge.
4.). We were promised physical therapy twice a day (PT is critical for him to get better). We were promised this by the head of physical therapy. We were lucky if he received PT 1x per day. On his last day at McKinley, they brought him into the PT room and said, "Can you stand?" When he could not yet stand on his own they replied, "Ok, you're done for today".
5.) Finally, when my father was discharged, McKinley's physician (the first one we had seen in 3 days) and their social services representative came out to have us sign paperwork. We were told that all paperwork was completed and we called our own medical transport company for his ride to Roseville. We no sooner arrived at Sutter Rehabilitation Institute when I received an urgent call from McKinley stating that we still had more paperwork to sign and I needed to return immediately. In addition, when I arrived to sign the forms I was met by his nurse. She asked , "Where is your father, I have been looking all over for him! It's time for his medication." I informed her that he had been discharged 3 HOURS AGO! She said that she had been looking all over for him. She had NO IDEA that he had even be discharged. I'm not surprised as many patients were left to sit outdoors or in the halls for hours. We usually helped patients inside as staff was too busy to check on them.
I could go on about the sub par care at McKinley. I also believe that my father was overmedicated. While he had refused Norco, all signs point to the fact that he was given the medication (I'm sure to keep him sedated so that he would require less attention). His room was filthy with the trash cans usually overflowing. His glasses, urinal, and other belongings were usually found on the floor or under the bed.
He is now at an amazing rehab facility getting the care he needs and that every patient deserves. McKinley needs to be closed and soon. It is filthy and the standard of care is deplorable. Shame on you McKinley Care Center- patients deserve better.

I am a friend or relative of a current/past resident

My cousin is a resident of McKinley Park. A lot of the rooms are facing a patio so they can go outside if they are able. The place is clean, people seem friendly, and they have a lot of staff. She also likes the food there, which is good.

I am a friend or relative of a current/past resident

McKinley Park Care Center was a very good place. If I needed to recommend it to anybody, I would do that. They had hospice care and rehabilitation care. My family liked it. We didn't have problems with them. Their service was good. The staff provided good care. They had somebody come in from midnight until 8:00 to sit with my brother. The place was very clean. They always came in to check if we had garbage.

I am a friend or relative of resident

Really would like to give no stars but this site won't accept that.
My grandmother entered McKinley Park Care Center for rehabilitation after hip surgery. At the time her mental capabilities and health were excellent for her age. I watched her mental and physical health decline during her short stay at McKinley Park Care Center. She developed severe diarrhea and became lethargic and disoriented. I alerted the staff about her condition and urged them to take her off a medication for anti-constipation. They repeatedly ignored my requests. Days passed as my grandmother became sicker and sicker. Finally they ran some tests and admitted her to the hospital the same day. She was diagnosed with C-difficile and died in the hospital a day later. The staff should have been trained to recognize the symptoms of C-difficile as it is an opportunistic bacterial infection that the elderly in hospitals and care homes are susceptible to. They were helping her with frequent bathroom trips for days but did recognize this common symptom of C-Diff or take her off the anti-constipation medication! In summary I believe the staff is poorly trained, there are unsatisfactory methods of communication between family and care-givers and as a whole they don't appear to be invested in quality patient care. Do not send your loved one to McKinley Park Care Center!

I am a friend or relative of a resident

McKinley Park Care Center is probably the worst. They just weren't attentive at all. At one point, we found some of my mother's medication on the ground. They are not supposed to leave her unless she takes the medicine, so finding it on the ground is not a good sign. The floors were dirty, and there was an odor. The room she had was loud and dirty. I think that one had about three people in a room, and it was crowded with not much privacy. Her location was by the nurse's stand and their game room which was very noisy.

I am a friend or relative of a resident

McKinley Park Care Center was not very good because they had too many orients. It's going to take a long time for them to come up to our standards. They're learning I guess, but it's hard for them to understand the way we live. They do good work and everything, but sometimes the job is more important than the people that are in there. They seemed to take care of the patients pretty good and keep a watchful eye on them to some point. Regarding the facility itself, it was clean but it was more like a hospital. I think they have enough staff but they're not well orientated. They need to improve on care for their patients and visitors.

Technology and entertainment

Guest services

General

About
McKinley Park Care Center

McKinley Park Care Center is a premier post-acute rehabilitation facility in East Sacramento. We provide therapy services and around the clock skilled nursing care in a comfortable and friendly environment. We are a Five Star Rated Facility for Registered Nurse staffing, having one Registered Nurse present in the building twenty-four hours per day. This sets us apart and allows us to provide the highest quality of care to our residents.

McKinley Park Care Center is situated on a majestic, tree-lined street in one of Sacramento's most prestigious and established neighborhoods. Our entire staff is proud to offer compassionate care with unrivaled expertise to everyone who enters our door.

We thoroughly assess each individual to determine a customized rehabilitation plan that reflects each person's abilities, needs and desires. In addition to our focus on rehabilitation, keeping the mind and body active has always been a top priority at McKinley Park Care Center. Our staff regularly provides a wide array of activities guaranteed to satisfy every lifestyle. We strive to make McKinley Park Care Center relaxed and enjoyable. We welcome you to come visit and tour McKinley Park Care Center soon.

Our Services

Partners

Resources

Who We Are

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.