During the last fifteen minutes, our suppliers have suffered a large service outage causing a significant number of customers' broadband connections to drop.

If you have been disconnected from the Internet during this period and are having problems getting back online then please switch your modem/router off for twenty minutes or so before powering it back up and attempting to reconnect.

We'll update this post as soon as any more information becomes available.

This is an update to the previous post regarding the service outage and associated dropped connections.

We've done some network balancing to try and ensure continuous good service, however with the football on tonight you may notice some slowdowns as the network will be busier than usual.

We're continuing to monitor this issue and will maintain the balancing measures. There have been no further drops today.

If you have been disconnected from the Internet and are having problems getting back online then please switch your modem/router off for twenty minutes or so before powering it back up and attempting to reconnect.

We'll update this post as soon as any more information becomes available.

This is an update to the previous post regarding the service outage and associated dropped connections.

Our suppliers have advised of a major service outage affecting users all over the country this morning. Some customers may therefore be experiencing intermittent broadband connection loss.

If you have been disconnected from the Internet and are having problems getting back online then please switch your modem/router off for twenty minutes or so before powering it back up and attempting to reconnect.

We'll update this post as soon as any more information becomes available, and sincerely apologise for any inconvenience caused.