Building better conversations

Inference provides virtual agents that automate and facilitate interactions between organizations and their customers. Blend our automation and AI with your people for a better customer experience.

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Always on. In the cloud.

Let your people focus on what they do best and our virtual agents will do the rest.

Inference’s software-as-a-service offering is used globally by Government, Fortune 500 and small businesses. Our customers trust Inference virtual agents to automate transactions, support live agents and handle millions of conversations across phone, text and web.

Virtual agents work 24x7 and can be introduced without professional services for an immediate return on investment.

Your agents can work on tasks across different channels. They can perform back office functions as well react to changes in your business in real-time. They’re security conscious. Fully PCI compliant. Fully HIPAA compliant.

Get two free agents now

We'll provide you two free agents for two weeks to let you get started automating customer interactions. Otherwise, book a personal demonstration at a time that suits you to understand more. If you'd rather more technical information, you may want to head over to our Resource Center.

About Inference

Inference Solutions is a global leader in customer engagement and self-service solutions. Our cloud service is available in North America, Australia, New Zealand and the UK. Used by small businesses through to Tier 1 Carriers and Government organizations. Our DNA is in applied research in artificial intelligence systems for natural language processing.