Place an Order
Feel free to browse through our product list and send us email if you
have questions about our products, payment or shipping. When you want
to purchase an item, simply click to put it into your shopping cart
and fill out the size & quantity. After you finish shopping, click
“Proceed to Checkout” and fill out the information step by step.
Usually, we dispatch the order within 1-2 business days after payment
is confirmed unless the item is out of stock.

Customer Service Standard and Feedback
All sales are final. Please look through the descriptions and pictures
to gain a thorough understanding of the item, price and shipping terms
before placing an order. If you are uncertain about any products, please
feel free to contact us.

Our office hour is 9:00 AM - 5:00 PM, Monday to Friday, Beijing Time,
except major holidays. We usually reply customer email within 1 business
day.

Payment
We Paypal and other major credit cards (via Paypal). Please contact
us if you would like to pay in other methods (such as bank transfer
or Western Union).

Signing up for a PayPal account is easy and free, and takes just a few
minutes to complete. Once you're done, you can send your payment in
minutes.

You can sign up for a PayPal account by clicking at the picture below:

All orders
are usually sent to logistic company for processing within 1 business
day upon successful payment confirmation. You should be able to receive
your item within 4 -15 business days (depending on the shipping method
you choose), excluding Saturday and Sunday.

We make utmost effort to deliver within the benchmark time. However,
if delay is caused by unforeseeable factors, such as natural disasters
or customs issues imposed by your government, we will not be liable
for any loss or delay for factors beyond our control.

Back Orders
If your item is not in stock, you will be emailed with the option to
cancel your order. Should you choose to wait for inventory replenishment,
we will also inform you of the estimated arrival time.

Return of Product
Good sold are not returnable unless it is damaged upon arrival. So please
check your items immediately upon delivery and email us within 2 days
if you find any damaged or missing items.

Replacement and Refund Policy
You may request for a replacement or a refund if you receive damaged
products, or if you do not receive your order within 30 days. If you
receive defective or damaged products, we will either replace it with
a new shipment or refund you.

Import Tax
& Duty
Import tax and duty is not included in price.

Cancellation of Orders

We reserve
the right to reject an order. It can be due to, but not limited to,
the followings: