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Re: ScanningProcess.exe

Hi!To repair this problem, please follow the steps below. Please note that this will remove your program permission settings (so you may want to make
note of them), but re-establishing them is a simple process.1.) Hold down the Ctrl and Shift keys together
2.) Right click on the ZA icon near your clock
3.) Choose 'Reset' from the box that comes up
4.) Choose Yes on the Reset Settings dialog box
5.) When prompted, choose OK to restart your system
6.) Follow the on screen configuration prompts after rebootCheers,Fax

Re: ScanningProcess.exe

I have the same problem. I've reset ZA a number of times and the problem seems to disappear for a while. However, as soon as Program Control is set to maximum (and not Auto Learn) the problem comes back.

Re: ScanningProcess.exe

- your system hangs/crash
- Cold shutdown (improper shutdown) or you use utility to speed up shutdown (these often breaks ZA)
- You are infected by malware
- Incompatible software is running on your system (typically security tools like other antispyware, antivirus, firewall, registry tools, etc...)

To really understand if there is any third party software causing conflicts you should try to run your system (for a while) only with ZA and standard MS services and see if you still have problems.

This way:
1.) Click Start -> Run
2.) Type MSConfig in the run box and click OK
3.) Once in MSConfig, click the Startup Tab
4.) Remove the checks from everything except ZLClient
5.) Click the Services Tab
6.) Place a check in "Hide All Microsoft Services"
7.) Now remove checks from everything other than TrueVector Internet
Monitor, and click OK.
8.) Restart your computer

NOTE: You can place your computer back into a normal startup process by
going back into msconfig and choosing the Normal Startup option on the
General tab.

Cheers,
Fax
P.S. Do NOT restore any previous backup of ZA settings. They may be the origin of the problem. Keep ZA at default.

Re: ScanningProcess.exe

I also have the same problem on 2 machines (un-related). One is an old P3-800MHz machine that the above error keep popping every time an anti-virus scan starts. This is a home machine. And ZA Suite was installed just fresh (no more than 2 weeks or so)

The other is a laptop that the co. gave it to me. It happens when I try to install WP X3

Re: Performance Issues with ScanningProcess.exe

Thank you for your help in advance. I have read many of the threads regarding performance issues with scanningprocess.exe and I am confused as ever.
I have MS XP and have ZA vs. 7.0.483.000.
scanningprocess.exe is using up my CPU and makes my computer literally unusable.
I have tried many of the things listed such as: doing a clean install, I manually ran ZA virus and spyware, etc. I have not reloaded my OS or things like that.
I am not a &quot;technical&quot; guy so could someone direct me how to either stop scanningprocess.exe or what I can do to reduce the CPU usage.
Thanks again.

Re: Performance Issues with ScanningProcess.exe

Hi!if you are already tried what suggested here the best is to write directlyto the ZA technical support: www.zonealarm.com/tsform They will give you easy instructions to troubleshoot your problem.Cheers,Fax