From back-end infrastructure to personal productivity, Ergo has the knowledge and experience to match technology to all our client requirements. Our strength is understanding your business. The end goal is always the same, to make businesses more agile and competitive.

Focus on your core business and leave ICT operations and management to the experts. From 24/7 service desk support to managing hybrid clouds, Ergo have the depth and experience to meet the most demanding service level requirements and ensure continuous improvement.

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Competition for talented technology professionals is huge, which is why we make hiring more personal, taking time to match the right people to the right roles. Our technical experience and recruiting know-how help find the perfect fit for both parties.

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Speed of change demands a new generation of digital investments that will drive business enablement and profitability. We support IT leaders, wherever they are on their digital transformation journeys, with our digital assessment methodology.

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Our goal is to deliver the best possible print and document service for you, leveraging the latest technologies and innovation to ensure the performance of your print environment is optimised to maximise employee productivity. We take out costs, add efficiencies, wrap it in end-to-end security and make print integral to digital transformation.

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Agility is key to business success and the cloud is where to get it. We offer a wide range of cloud services – public, private, hybrid – and provide the best of both worlds by integrating or migrating legacy systems to streamline the way your IT is consumed.

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Risks around cyber security and data protection are an ever-increasing challenge for businesses. We provide security lifecycle management, from perimeter testing and threat analysis to mitigating the impact of a breach.

ICT Project Management: Managing Expectations and Goals - Abstract

ICT Project Management: Managing Expectations and Goals - Abstract

ICT project management has become a vital element of IT business today, with communication being the key ingredient to ensuring the management of the project is a success. Kerry-Anne Pollock, IT programme manager at Ergo, talks to Roisin Kiberd from the Sunday Business Post about why communication is so important in the ever changing IT sphere.

However, this transformation takes time and can be a long process which calls for good communication and managing of goals. “I think in a lot of cases, people will talk about digital transformation, but they don’t always know what it is. It’s a huge change to fundamentally deliver, going from legacy infrastructure to a new one . . . We have to translate strategies into tangible business outcomes. Everyone wants digital transformation, but it’s crucial to make sure that aligns with the individual company’s goals,” said Pollock.

It has also been noted that the industry continues to see huge changes at a very quick pace. Pollock said: “From my own perspective, the traditional project manager role is gone. People expect something else instead, more like a thought leader. We’re tasked with coming up with solutions faster, and achieving change.”

This means that project manager has now evolved in to someone who needs to be able to implement the technology and explain it to senior management, as well as being in over all control.“Years ago, a PM would have been seen as someone who came in and planned and controlled, but the role itself has evolved into so much more. We need to have a solid understanding of the technology itself, if we're bringing it in."