1、DOA: We accept DOA within 3 days after purchasing date, excluding man-caused damage or (performance) incompatibility.
2、RMA: Goldkey has free maintenances service or replacing new product of the same spec. in case of shortage.

RMA Procedures：

1、Please fill up the RMA form & contact with our RMA department to get the RMA no.
2、When you ship back the RMA parts, please clearly state the RMA number on the outside cartons, attaching the RMA form, informing the purchasing date and confirming the warranty period.

If warranty expires, repairing service is still available with some minor charges of PCB or components change.