Confirmed: Inbill saves 32% of your Zendesk-based customer service time

We are moving on with the private beta and currently serving a few customers who use Zendesk for customer service. One of them just reported that their metrics showed 32.2% decrease in processing time with Inbill for the same amount of all-range customer tickets. And remember: Inbill is not quite ready for the prime-time, so currently it only has essential features.

This is huge news for businesses accepting customer support inquiries through Zendesk or similar helpdesk software. We plan to complete the basic set of features to open up the beta for everybody without the waiting list. After that we’ll introduce even more time- and effort-saving billing support features for your business.

This beta user comes from the online dating industry which is traditionally heavy on billing inquiries from customers. Your mileage may vary, and we gladly welcome you to check your own ratio: Sign up.