Shortly after placing your order, you will receive an email from us confirming your purchase. If you do not receive an email confirmation within 48 hours, please email us. You will also receive a second email from us after your folding bike has shipped with a FedEx tracking number.

To provide you a secure checkout, we accept all credit cards through PayPal. You DO NOT need a PayPal account to process your credit card payment. All you do is just click on "add to cart" for the item you want. It will take you to the secure PayPal page to pay for your foldable bike. Then click on "proceed to checkout" and continue on the left side of the page. For your convenience, we also accept credit card payment over the phone, cashier's checks, money orders and personal checks. View Privacy Statement page for more information.

Our 16” & 20” model folding bikes come assembled and will arrive in a double-boxed to better protect them during shipping. Our Tandem Edition Model requires some minor assembly - front wheel, handlebars, seats and pedals. If you still need help, a local bike shop should be able to help you for around $50.

Our preferred and easiest method of communication is through email, 24-7 at: Info@GreenZoneBikes.com This allows us to keep track of all communications so that we can better serve you. You can also contact us by phone during hours of operation: Monday-Friday 9AM-6PM CST. at 832-802-8800 .

Questions To Ask Other Online Merchants Before Ordering:

1.Do they have a physical address and place of business for local pickup?

2.Do they have a telephone number for contact; and, if so, do they answer or return phone calls?

3.How long have they been selling online?

4.Are bikes and parts in stock or are they back-ordered?

5.Are they a member of the Better Business Bureau; and, if so, how many complaints have been filed against them?