Reservists with a Command Access Card (CAC) can login BUPERS Online (BOL) to view their Annual Retirement Point Record/Annual Statement of Service History (ARPR/ASOSH). This online service is available to all:

Drilling Reservists

Navy Operational Support Center Administrators

Those non-drilling IRR members, Retired Reservists (Gray Area) and personnel on the Retired List (receiving pay) who do not possess a CAC and wish to view their online point record may contact the nearest Navy Operational Support Center for assistance.

The Navy Personnel Command Customer Service Center can be reached at 1-866-U-ASK-NPC (1-866-827-5672) and can also provide members with a verbal of their Reserve point record.

After the brief introductory comments press "1" to speak with a Customer Service Agent and complete the following:

Caller identifies themselves as a Navy Reserve member requesting information regarding their point record.

The Customer Service agent will read a privacy statement and request the member's SSN for verification and to look-up a member's record.

The Customer Service agent will access the member's record and provide point capture information verbally.

RETIREMENT WITH PAY APPLICATION

We are experiencing a high volume of retirement applications at this time.Processing times may be

delayed.Please keep in mind that all retirements are retroactive to the effective date.We are working

hard to complete all retirements as quickly as possible.Thank you for your patience and understanding.

***CME FAQ UPDATE***CME FAQ UPDATE***CME FAQ UPDATE***

Continued Medical Education (CME) courses must be submitted to and reviewed/ approved by the Bureau of Medicine and Surgery (BUMED) prior to NPC Pers-912 crediting retirement points.