U.S. Retailers Rethink Stores to Lure Customers

Reuters

21 May 2012

Retailers are shrinking the size of their stores and adding new technologies and services to help lure customers and keep up with online competitors, according to a Reuters article. “We will always have stores,” Kurt Salmon retail strategist Madison Riley said in the article. “But they’re going to get smaller, they’ll have new technology and different services.”