FAQ

Frequently Asked Questions

Call, text or message us with your needs. We will then book your free meet and greet visit (dog training excluded) so that we can discuss your pets needs further, give you access to a copy of our insurance and if you choose our services fill out all the necessary forms and discuss key collection.

We know pets. Whether you own a dog, a cat, a small furry or anything in between? If we don't know your species, we will endeavor to find out about it because we love all creatures be them large or small. As a child Marie-Claire, our head pet carer took horse riding lessons, owned stick insects, giant African land-snails, mice, a guinea pig, cats, a rabbit and lots and lots of rats. Now she owns rescue dogs!.

Yes. This isn't a hobby this is our life, our career, our passion. We are not new to pet care, we know this isn't a 9-5 job and we are proud to offer pet parents in Maidstone care for their pet when they aren't available.

The number of dogs who join us on a buddy group is dependent upon the recall abilities and the mix of dogs we have with us. There are special circumstances, and we do walk a few groups of six, but our buddy groups are generally only four dogs.

We understand that it is far less stressful for your pet to stay in a home environment compared to a kennel. However, we go that one step further and believe your pet should stay in his or her OWN home environment. We offer bespoke care in your home so that this is possible. Contact us today for a free quote.

We can not guarantee to be available if you book us last minute anymore as we are so busy but we do understand that life doesn't always go to plan. If we have your key on file, we will do our very best to fit in a visit or walk to your pet.