Jan 2013 - Aug 2013

Social Media Manager Services and Support

Activision

Social Media Strategy, Social Data Analysis, Services and Support.
Tasked to design and define social data capture systems and create actionable KPIs. Delivered social data integration with enterprise CRM, coupling everything from front-facing social tweets to back-end consumer behaviors.
Tasked to design and define community advocacy and community support initiatives. Delivered community powered support services via gamification mechanics for 1v1 chat and multi-brand community forums.

May 2012 - May 2013

Advisor

The Social Network Fund

I am providing crowd funding strategies, digital marketing programs, and social media deployments for national non-profit and crowd funded enterprises. Design and oversee eWOM marketing campaigns, for development of creative projects and leveraging social capital for start-ups.

Jul 2012 - Jan 2013

Director of Social Media (Contract Consultant)

Fox Filmed Entertainment

Digital / Social Media Campaign Management, Analysis, Research, & Support working in both Fox Theatrical and Fox Television Units focusing on Social Data Metrics, Campaign Conceptualization, Management and Data Analysis for various Films and Television shows. Social CRM Data Design, Capture, Segmentation, & Integration.

Education

Education

Ojai Valley School

2014 - 2016

Master of Business Administration (M.B.A.)

Cornell University - Johnson Graduate School of Management

An Executive MBA program run through the Johnson Business School @ Cornell.