Author
Topic: Clearing my laptop and home network. (Read 3487 times)

Joshyp00

My GF has bought a new laptop and wants to get it setup at my place (i.e. all updates and what not) but I'm a little worried about the state of my network as I'm not very well protected and happily torrent and frequently visit nefarious sites...

I've gone through the "Read this before requesting malware removal help" thread and finished all the scans. I was just wondering if I should be worried about my modem-router and mobile devices - whether they can re-infect my laptop after it has been cleaned, creating a big dirty circle?

I think I've made the final decision to become a fully fledged adult and begin paying for AV protection and MS Office...If anyone could help me out I would really appreciate it. I understand this is all volunteer work and I really respect you guys for handing out your time to noobs like me!

P.S. Sorry for the horrendously long post.P.P.S I just realised there were still items in the quantine menu when I retrieved the log from Malwearbytes? I only hit the "quarantine" button after the scan, was that a mistake?

SuperDave

Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.2. The fixes are specific to your problem and should only be used for this issue on this machine.3. If you don't know or understand something, please don't hesitate to ask.4. Please DO NOT run any other tools or scans while I am helping you.5. It is important that you reply to this thread. Do not start a new topic.6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line. *************************************************************************

Quote

I think I've made the final decision to become a fully fledged adult and begin paying for AV protection and MS Office...

MicroSoft Security Essentials is just as good as most paid for AV's. As for MS Office, you can download OpenOffice which is the same as MS Office

•Warning! Once the scan is complete JRT will shut down your browser with NO warning.

•Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.***************************************************Update Your Java (JRE)

Old versions of Java have vulnerabilities that malware can use to infect your system.

Additional Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and reboot your computer.