Other Services

Assessment / Consulting

Site Assessment Services

Site Assessment Services, utilize the latest technology tools to investigate and assess your material handling systems and components for operational effectiveness. These pre-planned inspections by experienced Daifuku North America service engineers ensure that your system is able to function at full capacity. Site Assessment Services also includes evaluation and assessment of non-Daifuku North America systems as well.

System Performance Baseline

System Performance Baseline offers services to measure, document and monitor system performance over a period of time. Suggestions for improvements, changes or maintenance can result in more efficient performance and longer system life.

System Rework & Retrofit Consulting

As your business grows, so does the impact on your material handling system. Whether your production needs have multiplied or the processes you have in place are changing, Daifuku North America's experienced service engineers can help you adapt your system to meet current needs. A system consultation can also reveal your company's production potential.
Contact Customer Service for a quote at (1-877-529-3221) or Contact Us here.

Project Support

Daifuku North America's factory-trained service engineers are available to help support and/or supervise system installations.

Installation Supervision/Support

Daifuku North America's factory-trained service engineers are available to help support and/or supervise system installations. For nearly 90 years, Daifuku North America has installed material handling systems for thousands of companies around the globe. Let our experience help ensure that your installation is a success.

Commissioning Supervision/Support

Need help commissioning your system? Turn to the experts. Daifuku North America's factory-trained service engineers have supported and supervised hundreds of system commissionings.

System Operation/Maintenance Support

Daifuku North America also provides system operation supervision and maintenance. Our factory-trained service engineers can assist your staff onsite with their day-to-day maintenance responsibilities for both large and small systems.
Contact Customer Service for a quote at (1-877-529-3221) or Contact Us here.

Field Service

Our Field Service team is there when you need them

Field Service Support can be purchased to resolve any unexpected issues with a Daifuku North America or non-Daifuku North America system.

Field Service Support

Do you have a problem that requires onsite assistance? Field Service Support can be purchased to resolve any unexpected issues with a Daifuku North America or non-Daifuku North America system. A factory-trained service engineer will arrive at your facility, typically within 24 hours. Field Service Support is provided on a time and materials (T&M) basis. Our standard rate guide helps make estimating and purchasing easy. And, if you purchase multiple services, you may be entitled to a Field Service Support discount.

Preventative Maintenance

Preventative Maintenance helps reduce the chance of downtime for your critical material handling systems. It consists of regularly scheduled onsite visits by an experienced Daifuku North America service engineer, who will monitor and repair your system to ensure that it is operating at its peak performance. The frequency of visits is based on system type, size and availability of service engineers.
Contact Customer Service for a quote at (1-877-529-3221) or Contact Us here.

Training Services

You can rely on Daifuku North America's experienced training staff for all of your material handling educational needs.

System Operation Training

You can rely on Daifuku North America's experienced training staff for all of your material handling educational needs. Factory-authorized trainers conduct sessions onsite and remotely for both new and experienced employees. The system operations training focuses on keeping operator skills at the highest level and increasing system production.

System Maintenance Training

This training program focuses on system preventative maintenance and repairs and teaches skills to help increase system production and reduce downtime. Courses are typically sectioned by trade (e.g., mechanical, electrical, etc.), but may be combined if desired.

Product Specific Training

Product Specific Training programs are customized to focus on specific Daifuku North America products and include operation and maintenance training. For information about current training courses for SmartCart Automatic Guided Carts, please visit our Smart Handling University site.

Refresher Training

Refresher Training programs are designed for material handling staff members who have received previous training. They focus on basic system operations and maintenance, but can be customized to focus on specific areas of difficulty as well. These classes are important for staff members that need to maintain a high degree of expertise and instruct others.
Contact Customer Service for a quote at 1-877-529-3221 or Contact Us here.