Healthcare and Medical

Wait List to Notify and Update Waiting Patients

Improve patient experience using live updates

We know your job has challenges

Patient's Patience

Patients wait on average 37 minutes per visit after their booked appointment time. Waiting patients can be upset or disgruntled from long waiting periods. When patients enter the waiting room and see other waiting patients, you can immediately sense the frustration.

Impatient Patients

Few things are as important as reputation. Patients who are satisfied with their care visit more often and refer friends. The reverse is also true, dissatisfied patients will generally post reviews on sites like Google giving people an easy forum to post their experiences about bad medical care.

Doctors require time to diagnose and treat. Dealing with disgruntled and irritated patients that had to wait long periods is not part of the expected work day. LadderChat will manage your patients and set expectations.

Your front desk team is focused on booking appointments, billing and chasing patients. Let LadderChat handle common questions like "How long is the wait to see the Doctor?" or "How many patients ahead of me?". Try our patient pager at your hospital - the personal patient call message.

LadderChat Wait List App LadderChat’s wait list app is great for keeping track of your waiting customers. It is simple to use and is proven to increase customer experience and retention for your business. Automated messages are sent when customers join the list, move up…

How to setup your PayPal subscription Setup your PayPal subscription to easily turn on or off your service without interrupted service. After logging into LadderChat with your username and password, click the navigation icon on the top right hand corner of the screen: …

Why healthcare practices need a patient pager system: Making a booking, calling ahead, arriving early – doctors still run over time! On average, patients wait up to 37 minutes for their GP in Australia. This problem isn’t isolated to down under though, it is a…