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Payments

I prefer PayPal but you can also use credit cards, debit cards, Etsy gift cards.

Returns & exchanges

I gladly accept returns, exchanges, and cancellations

Contact me within: 7 days of delivery

Ship items back within: 14 days of delivery

Request a cancellation within: 12 hours of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Returns and exchange details

If you are unhappy with your order, please let me know.
Please, contact me if there is a problem and I will do my best to solve it.
I want my customers to come back again.

Questions about your order?

Please contact me if you have any problems with your order.

Shipping policies

I use Bulgarian Posts for shipping.
I always send priority registered mail.
Please, provide a current shipping address!
Delivery takes 1-4 weeks, but during the busy winter season (November, December and January) it can take a little longer. I can't guarantee delivery date!!!

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.