Hello,
The damaged item was picked up by DHL 4 March.
Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part. ...Trevor Charles

I am absolutely delighted with both the helpfulness of your operator, who called back with availability of stock and delivery when I needed them urgently and quality of the shower hand grips. They arrived when promised. My only suggestion would be for you to supply the screws with the item but I suppose this would increase the price which was very competitive. Many thanks....Patsy Hooper

Excellent service as always. Even when things are not straightforward communication was good and the the system worked very well. Well done MyTub!...Robert McNamara

Thanks...Great service !...KCA COOKE HEATING ENGINEERS

Kept me fully updated with the progress of both my recent small orders, and offered prompt and very helpful advice when I made my frequent queries!
Thoroughly recommend them!...Colin

brilliant service, would use again and reccommend to my friends....jennie williams

Why wasnt it packaged in a box It could have got damaged in transit.
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Dear Brian
This is how the goods come to us from the manufactures. As we do not use couriers services the goods are delivered with great care and no need to be packed up to withstand getting kicked around a depot.
Regards
MyTub...Brian Lovett

Thank you a quick and easy purchase that was delivered in a timely manner.
Many Thanks
Mr Wilson...Mr Wilson