Your student Health Cards will be mailed to your current address this week. If you need a temporary card in the meantime, they are available in the Health Insurance Brochures.

Lactation / Milk Expression Room Available

If you are a student needing this facility and would like more information, please contact Jenna Moroney at jmoroney@kentlaw.edu or 312/906-5005.

How to get a Replacement Upass

Lost or Stolen: If you lose your U-Pass or it is stolen, you need to go to CTAHeadquarters at 567 West Lake Street, 2nd Floor. Replacement cards cost $35.00 (cash, credit card, or money order only) and you will need to bring a valid Chicago-Kent student ID card. Replacement passes are sent to Chicago-Kent five to seven days after you apply. You will be notified by email once it arrives. Please note: CTA will replace lost or stolen U-Pass cards only one time per academic year.

On a Bus: If your U-Pass is captured in bus equipment, the bus operator will ask you to complete a customer service card and allow you to ride free. If needed, a free transfer will be provided. You must bring the customer service card, along with your valid Chicago-Kent student ID card, to CTA Headquarters at 567 West Lake Street, 2nd Floor to apply for a replacement. Replacement passes are sent to Chicago-Kent five to sevendays after you apply. You will be notified by email once it arrives. If you fail to get the customer service card, it can take up to two weeks to replace your U-Pass.

On the El: If your U-Pass is captured in rail station equipment, locate a customer assistant and inform him or her of your problem. The customer assistant will have you complete a fare discrepancy report (FDR) and issue you a free transit card valued at $3.60. You must bring a copy of the FDR, along with your valid Chicago-Kent student ID card, to CTA Headquarters at 567 West Lake Street, 2nd Floor to apply for a replacement. Replacement passes are sent to Chicago-Kent five to seven days after you apply. You will be notified by email once it arrives. If you fail to get the FDR, it can take up to two weeks to replace your U-Pass.