In stores, you can use Apple Pay on your iPhone or Apple Watch. Within apps, you can use Apple Pay on your iPhone, iPad, and Apple Watch. On the web in Safari,1 you can use Apple Pay on your iPhone, iPad, and Mac.

To use Apple Pay with Safari on a Mac model without built-in Touch ID, you might need to check your settings. On your iOS device, go to Settings > Wallet & Apple Pay and make sure that Allow Payments on Mac is turned on.

How do I add a card to Apple Pay?

Your bank, card issuer, and AppleCare are ready to help you with issues when you add credit, debit, or prepaid cards to your device. You can contact your bank, card issuer, or AppleCare for help. Or try these steps to get help adding a card to Apple Pay.

When paying in stores with Apple Pay in some countries and regions, if your transaction exceeds a certain amount, you might need to enter your PIN. In some cases, you might need to sign a receipt or use a different payment method.

Will I continue to earn rewards and benefits from my credit, debit, or prepaid cards when I pay using Apple Pay?

Yes. When you pay using Apple Pay, you'll continue to get the rewards, benefits, and security that your credit, debit, or prepaid card provides. Learn more about rewards.

In Japan, you might not receive additional points or promotions offered by a merchant when using Apple Pay in stores.

How do I return an item that I bought using Apple Pay in a store?

The cashier can use the Device Account Number to find the purchase and process the return, just as they would with a plastic credit, debit, or prepaid card payment. To see the last four digits of the Device Account Number:

If the cashier needs your card details to process the return, you can follow the same steps for making a payment:

On the device that you used to make the original payment, select the card that you want to be refunded. Remember to use the card registered within Apple Pay, not your physical card.

On your iPhone, hold the device near the reader and authorize the return with Touch ID or passcode. On your Apple Watch, double-click the side button and hold the display of your Apple Watch within a few centimeters of the contactless reader.

Depending on the return and refund policies of the store, it may take up to several days for the return transaction to appear on your card statement. Apple Pay activity is also included on your card statements.

For items bought using a Suica card with Apple Pay, just return the item to the same terminal where you made the purchase. Make sure to return the item before you use Suica with Apple Pay to make another purchase.

How can I check my recent transactions?

When you view your card in Wallet, you’ll see the last transaction for each credit, debit, or prepaid card. You might also see the last ten transactions for your cards. Just tap the card and tap . Then tap the Transactions tab. Depending on your bank or card issuer, you might see only transactions made from your device. Or you might see all transactions made from your credit, debit, or prepaid card account, including all Apple Pay devices and your actual card. You can also see Suica transactions in the Apple Watch app on your iPhone.

Some banks or card issuers provide only initial authorization amounts to Wallet, which might be different from the final transaction amount. Depending on your bank, you might see different transaction amounts from locations such as restaurants, gas service stations, hotels, and car rental companies. Always refer to the statement from your bank or issuer for final transaction details.

How secure is Apple Pay?

Apple Pay is safer than using a plastic credit, debit, or prepaid card. Every transaction on your iPhone, iPad, or Mac requires you to authenticate with Touch ID or your passcode. Your Apple Watch is protected by the passcode that only you know, and your passcode is required every time you put on your Apple Watch or when you pay using Apple Pay. Your card number and identity aren’t shared with the merchant, and your actual card numbers aren’t stored on your device or on Apple servers.

When you pay in stores, neither Apple nor your device sends your actual card numbers to merchants. When you pay within apps and on the web in Safari,1 the merchant will only receive information like name, email address, billing and shipping addresses that you authorize to share to fulfill your order. Apple Pay retains anonymous transaction information such as approximate purchase amount. This information can’t be tied back to you and never includes what you're buying. Apps that use Apple Pay must have a privacy policy that you can view, which governs the use of your data.

What if my iPhone, iPad, Apple Watch, or Mac is lost or stolen?

With Apple Pay, you authorize each purchase with Touch ID or your passcode. And every time you put on your Apple Watch, you need to enter your passcode to access it. These features help prevent other people from using Apple Pay on your iPhone, iPad, Apple Watch, or Mac.

You can go to your Apple ID account page or use the Find My iPhone app to suspend or permanently remove the ability to pay from that device with Apple Pay. Your cards will be suspended or removed from Apple Pay even if your device is offline and not connected to a cellular or Wi-Fi network. You can also call your bank or card issuer to suspend or remove your cards from Apple Pay. Learn more about what to do if your iPhone is lost or stolen.

When you use a Suica card with Apple Pay, your balance is recoverable, even if you lose your device. When a Suica card is removed from any device, the remaining balance is stored and remains available to re-add to Apple Pay on another eligible device that is signed in to iCloud with the same Apple ID. If your device is offline, your Suica cards will be suspended from use by midnight. You can also call your card issuer or Suica Support (050-2016-5077) to suspend or remove your cards from Apple Pay. You can add your Suica cards back to Apple Pay after 5:00 a.m.

Can I continue to use my plastic credit, debit, or prepaid cards if I suspend or remove my cards in Wallet?

When you suspend or remove your cards in Wallet, your device-specific Device Account Number is suspended or removed. You can continue to use your plastic cards.

I’m an app developer. How can I accept Apple Pay within my apps or on the web?

Using Apple Pay on the web in Safari isn't currently available in China.

Make sure that you sign in to iCloud on all your devices. On your iOS device, you need to set up Touch ID or a passcode. If you turn off Touch ID or remove your passcode, all credit, debit, or prepaid cards will be removed from that device. On your Apple Watch, you need to set up a passcode. If you remove your passcode or sign out of iCloud, all cards will be removed from your Apple Watch.

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