Reach BoA Customer Service On Twitter

By Ben PopkenJanuary 16, 2009

Bank of America is now on Twitter, user “BofA_help.” They have a pretty boy named David Knapp who is here to solve your problems and answer your questions about Bank of America. He seems to be both handling inbound requests and scanning for people on Twitter with BofA problems and reaching out to them. Certainly faster than sending Ken Lewis a letter. (Thanks to Brandon Savage!)