CUSTOMER REVIEWS (450)

By e***a

Aug 27, 2019

My dress was just beautiful, the fit was jus for me , I highly recommended.
I received a lot of compliments from family, friends and estranges .

By k***t

Aug 15, 2019

I really must express my sincerest gratitude to the team at this company. Due to limited time, the staff went above and beyond to ensure that I received my wedding dress on time. The finish on the product was really great and not bulky; but above all the specifications on this dress for e.g. style, was exactly as advertised.
Again their customer service is second to none, and they delivered an exceptional product, on time. I'm a completely satisfied customer and I can't wait for that day to finally wear that dress and walk down the isle to meet my baby :-)

By t***n

Aug 11, 2019

I was so pleased with my dress. It fit perfect.

By o***3

Aug 03, 2019

Loving this dress OMG!

By d***e

Jul 21, 2019

Just received this dress - arrived from Shanghai to my door in 13 days with expedited delivery. I went for custom sizes, but it will need to be adjusted somewhat (waist tucked in, and length taken up). It's of a heavier material than I would have thought from the images but other than that, it's like it came off the model!!

By s***s

Jul 17, 2019

I loved my dress - it was really beautiful. Despite having extensive alterations in the UK (£250 worth) it still worked out to be excellent value. The zip broke first time I used it but I intended always to have the zipper taken out and a corset back put in so it didn't matter. The corset back made it perfect and the whole bodice needed taking in, more boning, adjustments to the drape and split, and the front shortening. But everyone has raved about it and I have had so many compliments on my amazing dress. It was perfect for my tropical beach wedding. And for under £400 total I am very happy indeed. All I would say is be prepared that if you buy a dress from abroad like this you have to budget for alterations by a decent seamstress at home.

By h***3

Jun 24, 2019

I was really nervous about ordering a dress online but i am so happy with my dress. All the detail is there and the fabric and material does not look or feel cheap. I picked the custom measurements and it was worth it. I was also surprised that it is as full as the picture and i don"t need an undercoat. The only thing that needs to be altered is the off shoulder sleeve needs to be tightened a little, easy fix.

By l***e

Jun 10, 2019

I love my dress!!! It gave me that feeling I was looking for . It's beautiful, just like the picture. Fits well.

By l***a

Jun 06, 2019

In the process of shopping for a wedding dress, I researched and read the reviews on this site and I was convinced that I was going to give it a try. I must say that my decision was a great one. I absolutely fell in love with my choice of dresses. My husband played a part in narrowing down the pick. It has been over a month since our wedding and people are STILL complimenting the dress and inquiring of where did I get it from. The dress fit perfectly to the measurements that I submitted and my husband loved the dress on me. I would definitely recommend lalamira to others and plan on ordering future items.

By l***a

May 19, 2019

Oh My! It has been 3 weeks since my special wedding day on June 21, 2019 and people are still complimenting on how beautiful my dress was. I must admit that I was a little hesitant on ordering but after I did countless hours of research, I finally built up the nerves to place an order. I sent my own personal measurements (after measuring 3 times to be absolutely sure) and to my satisfaction, the dress was everything I had hoped it to be. IT FIT PERFECT! I had lost a little bit of weight prior to the countdown of my wedding so my mom stitched it around my waistline to give me that firm tight look. I am truly pleased with the product and I have been recommending this company to all the upcoming brides. I must say that I was very stunning in my dress!

By n***e

May 16, 2019

We order this dress for my sisters wedding in india the fit was perfect the dress was well made dress looked gorgeous on my sister, more than what we expected.

By t***n

May 08, 2019

I received my dress and it is so gorgeous. I just love it and can't wait to wear it. I will be passing this dress down to granddaughters one day for sure. They worked with me wonderfully. Gosh, I can't say enough good about them. My wedding date had to be moved up a month and I contacted them and they came though for me. Bless Them all.

By t***w

May 04, 2019

This website help brides and bridepartys on a budget that want high quality wedding dresses with out that price I swear to you this is real I a. So blessed to have found them they made me the most beautiful bride ever my husband been married 2 times before and he said he never seen a more beautiful bride thank yall from the bottom of my heart

By t***n

May 02, 2019

I just received my Wedding Dress. OMG it is so beautiful and I can't wait to wear it. Thank You very much. I did try it on and I'm so sure that it fits just right I just have to wait until I can get a girl friend over here to zip and button me up properly. Love it

By t***a

May 01, 2019

Love love love

By k***m

Apr 29, 2019

Just got my dress today and I could not be more excited to wear it for my big day. This dress is such great material and not to heavy either! Great quality as well.

By r***h

Apr 26, 2019

I was VERY skeptical when ordering this dress but it is BEAUTIFUL. It arrived within two weeks from order date and I can honestly say, I have tried on so many wedding dresses and this one is the dress of my dreams. I ordered a size 8, and it fits me wonderfully except for a couple of areas that need to be taken in but that's not a big deal. The reason why I am giving it 4 stars is because the picture this site has of the dress, the lacey top of the dress is lined but it did not come lined. I also ordered ivory and it came pure white and those are the only cons I can think of. Other than that, I recommend this dress.

By t***a

Apr 20, 2019

Great dress delivery and quality though a few beads were loose, loveee the pink ❤️❤️

By d***e

Apr 17, 2019

So I was one of those, that didn’t read the fine print. I planned my wedding in four weeks so I had to find THE dress quickly. After ordering this I thought man this is a steal! Price is awesome! I got the confirmation email and began to read it. It stated that there was minimum time for tailoring and then for shipping. My heart sank. Because I knew it wouldn’t be here on time. I wrote them a message begging them to help me get it here in time. They responded with they would try their best. They pulled through and the dress was beautiful! So they get all around ratings from me. Not only did they give me what I asked for in the timespan I needed, it was exactly what I wanted and the price for it was a HUGE steal! I highly recommend them! I know looking at the price makes you hesitant because it does seem too good to be true, but believe me when I say it, it’s worth it! Thank you again LALAMIRA!

By d***s

Apr 11, 2019

Just like the picture, fits perfectly.

By a***a

Apr 08, 2019

I bought this in Ivory for my wedding dress and I couldn’t be more happy with how it turned out I highly recommend this website!

By r***a

Apr 07, 2019

Very nice and good quality for a price, really happy what I got, my big day in a September can't wait to wear this dress.

By S***a

Apr 04, 2019

I do love the dress so much! The shipping was fast and customer service was good. Unfortunately I still had to get it altered because it fit a little funny on me despite giving them the measurements of my arms. Overall I think the quality is fantastic for the price!!! Thank you Lalamira! I will share my wedding look soon!

By t***a

Mar 27, 2019

I ordered this dress in Champagne with gold accents and beading. It was gorgeous. Thanks God making my day fabulous!

By a***a

Mar 25, 2019

My dress was everything it was gorgeous sexy and modest. Fell in love instantly.

By a***8

Mar 24, 2019

Absolutely beautiful got mine delivered on Friday and can’t wait to wear it for my big day

By k***a

Mar 24, 2019

My dress is beautiful! The material is great && it came before the actual date that it should have arrived

By a***e

Mar 18, 2019

I'm getting married on the 8th of June, I ordered my dress three weeks ago and it came two days ago. It's absolutely beautiful, such good quality and it fits perfectly! It's true to the pics on here. I'm over the moon. Will upload pics when I get married in two weeks time :) thank you

By a***d

Mar 16, 2019

after I ordered my dress, I found some horrible reviews about these people, but I still kept my order as u don’t really know until it happens to you! Well my dress came today and it was beautiful exactly how I managed it! I can not thank lalamira enough, when you are having to rush a wedding and do everything on the cheap this place is perfect!

I will be now ordering my bridesmaid dresses next ! Thankyou so very much lalamira 10/10

By r***u

Mar 14, 2019

Thank you so much... the dress is breathtaking. I was afraid to open the package when it arrived because I don't want to be disappointed but when I saw the gown it is really beautiful. I made some request regarding the back and they did it. Thank you so much... it is super beautiful... i can't wait to wear in my wedding this coming Dec 2019.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.

3. How can I track my order status?

We will send you an email once your order has been shipped. Please Sign into 'My Account' and click 'My Orders' in the upper right corner.
Click on 'View Details' to check your order status. You can choose to email us to get information on your order.

4. When will I receive my order?

You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 10-16 days to make Formal dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 2-4 days. Standard shipping takes 3-6 days, and Super saver shipping (only for items under $50) takes 15-30 days.

Product

1. What is the best way to choose my size?

Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.

3. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

4. Can I change the design of a dress?

Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to email us.

Payment

Definitely yes! We use the highest industry standards to secure our website and the payment process. lalamira.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery

1. Where do you ship to?

We ship worldwide. There may be particular locations that we might require additional information to ship to. If so, we will get in touch with you ASAP.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. Please email us. Or you can send your correct shipping address to [email protected]. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns

1. What is your return policy?

Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.

2. What is your return/exchange process?

1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order.Please include an explanation and photographs stating the reason for your return.We reserve the right not to accept the returns without prior approval from our Customer Service.
2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
*All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
*Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.

3. Can I return a standard-size dress?

Customers need to contact LALAMIRA Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or has a color error, you are qualified to get a full refund. If there are any other issues with the item, you can still Contact Us and we will do our best to help you. To receive a full refund, if eligible, the item must be returned in its original condition within 7 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We cannot process the return of any faulty item.

My Account

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1. Forget password
Please click this link to reset your password.
If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2. Change password
If you would like to change your password, please refer to the below steps:
1) Simply click 'Sign in' on our website and then click 'My Account' at the top of the website.
2) Click "Account Settings" on the left column and then you can change the password and save the new one.

About LALAMIRA

1. Do you have a store?

We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.

2. Why choose LALAMIRA?

We are industry-leaders who care about our customers, always striving for 100% satisfaction. LALAMIRA boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.