System 32

(Recent post system 32 dll error)
Recently my daughter was out on facebook, when she returned to windows she brought back a virus that delete random system32 and windows system files. Windows Defender did not catch the virus. I had to get a system recovery disc from gateway because the virus corrupted the recovery backup as well. Needless to say I am still waiting on the disc from gateway and having to use a friends computer. This virus is very nasty so please cya and watch out.

Have hard-headed smartass children that make it their mission to do the opposite of what they are told even with the site not allowed thru Family Safety. Any thoughts on this would be gladly use to stop the smartasses.

As you have Norton then you will also have the option to run NPE, but using it this way from within the program, I think it only runs in Rootkit mode which is quite aggressive and could take out other programs, but as it got past it in the first place, it could be debatable whether it would find the infection or be able to do anything with it.

I have NPE as a separate .exe in my Downloads folder so I can opt for the Standard scan.

If you have the option for Safe Mode with Command Prompt or can access the cmd prompt from Safe Mode, you can also run mrt.exe from there.

For example, type mrt.exe /F:Y to run a full scan and automatically clean the infected files.

The Kaspersky Rescue Disk after scanning C: could initiate a chkdsk /f to repair any damaged/corrupt files, but a recent scan with it on mine took ~9hrs for it to get through my C: in Win 7 - but it did the job although it wasn't to disinfect - but which may negate the need for you to factory reset your computer with the OEM disks.

As for the kids - tell them if they screw it again by going to sites they shouldn't then you won't get it fixed and they'll be without a computer - or chop their hands off

Have hard-headed smartass children that make it their mission to do the opposite of what they are told even with the site not allowed thru Family Safety. Any thoughts on this would be gladly use to stop the smartasses.

Thanks

It depends on your starting point. Do your children have their own computers?, or do they have accounts on the family computer. In any case, you should have the password for the administrator's account, and your children should have user accounts.

Then when they want to install something, they will have to call you, and you will be able to review what they are installing.