BitDefender Error 1001, 1002, 1007

Error Repair Guide - Fix Error 1001, 1002, 1007

By Joe Vanderham, January 23, 2011

BitDefender's software offers great virus, spyware, and spam protection. But like any software, it's bound to have some quirks. A few of the more common errors that you might be having may be in this quick repair guide.

Error -1001 and error -1002 are known to come when there are problems with the connection between a users computer and BD's servers, causing the connection to the server to time out.

To fix this problem, try the following steps...

● Go to "Start" and open "Run". Type in "ncpa.cpl" and click "OK"

● Right click on "Local Area Connection"(you may have it named different) and then click "Properties"

● Double click on "Internet Protocol (TCP/IPv4)" you will see a new window. Select the "Obtain DNS server address automatically" radio button and click "OK". Do the same for "Internet Protocol (TCP/IPv6).

Error -1007 is a download error. These occur when an update fails to download.

To repair this error, the steps below...

● Restart your computer into "Safe Mode"

● Go to "My Computer" and open "C:\Program Files\"

● Right click on the "NAG" folder and select "Properties". Then select the "Security" tab and grant "Full Control" to all accounts that are shown.