Rajab Itambo

My mission is to work with people and see that they perform to the best of their capabilities.

Accreditations and Expertise

Rajab attained the Higher National Diploma from the Kenya Military Institute where he studied management and leadership skills to deliver at high levels of responsibility with maximum effectiveness.

A wide range of training has equipped him with skills to lead, coach and mentor staff. He is passionate about training and motivating staff to improve working spirit and customer services.

During his time at Travelport in Tanzania and across African markets, he drove significantly higher market share and customer satisfaction levels.

Rajab is a people- person who is very customer-centric, building confidence through trustworthiness.

Business Experience

Rajab has been working in the Travel, Tourism and Hospitality industry across African markets for over 10 years. Winning and retaining new customers, coupled with high levels of service delivery have been key in achieving organizational objectives.

He has been in various senior leadership positions, working with teams to open up new markets, driving sales and managing existing customer portfolios.

In his previous position at Travelport he developed new business across East and West Africa.

In 2012, first as Regional Business Development Manager, based in Kenya, and then Country Manager, Rajab and his team successfully migrated the Travelport business to a fully owned Sales and Marketing Organisation, both protecting the business and improving customer loyalty.

Leading Beyond the Ego: How to Become a Transpersonal Leader

TRANSPERSONAL LEADERS operate beyond their ego, continuing personal development and learning. They are radical, ethical and authentic while emotionally intelligent and caring. They create performance-enhancing and sustainable cultures.

This book (published by Routledge, March 2018) is a game-changer in how it provides a journey for leaders to develop into Transpersonal Leaders through managing both their ego and their emotions, by increasing their awareness and bringing their values to full consciousness.

An essential read for current and aspiring organisational leaders, HR professionals, executive coaches and mentors, Leading Beyond the Ego is a vital point of reference for anyone in a leadership position who wants to embrace the right kind of leadership for today and the future.

This cutting edge approach to leadership, which can also be used as a personal manual or core text for higher education programmes, has been acclaimed by business and leadership experts: