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Advert unavailable. I can't watch the ad video.

Sometimes you may get Advert unavailable message when you tap the free reward icon. It happens when players have reached the view limits or when our ad partners do not have any videos to offer you.

We make every effort to provide broadcast promo-video for every request, but there is no way to guarantee that every button tap will produce an ad play as there are many factors that go into determining ad availability.

Awem Help Center

Advert unavailable. I can't watch the ad video.

Sometimes you may get Advert unavailable message when you tap the free reward icon. It happens when players have reached the view limits or when our ad partners do not have any videos to offer you.

We make every effort to provide broadcast promo-video for every request, but there is no way to guarantee that every button tap will produce an ad play as there are many factors that go into determining ad availability.