Global Inbound Services

Our Global Inbound Services (GIS) connect carrier and operator networks, and enterprise contact centres with their customers in different worldwide locations at minimal set up costs. The GIS services also facilitate geographic expansion into new markets. The GIS include a number of access options

International Toll-free Service (ITFS) allows directly-dialled international calls to be made from over 125 countries free of international charges to callers

Universal International Freephone Number (UIFN) allows callers to make calls from over 75 countries with a single unique number

Local Number Service (LNS) or Direct In-dialling Service (DID) provides additional flexibility by offering network access to callers using local fixed or mobile numbers from over 100 countries

Local Number Service (LNS) or Direct In-Dialling Service (DID) is another access option under the Global Inbound Services. The subscriber can choose to order local fixed or mobile numbers, where available. Local call charges may apply to the caller, while called subscriber will be charged for the international call.

Enables instant service expansion into new markets at no additional cost

International Toll-Free Service (ITFS) enables directly-dialled international calls to be made from fixed and mobile phones free of international charges to the callers. Full charges are paid by the called subscriber. Different ITFS numbers will be assigned for each country.

Alternatively, customers can choose to order a Universal International Freephone Number (UIFN) – one single unique number that can be dialled from different countries to reach the same customer. ITFS and UIFN are access options under the Global Inbound Service to offer to customers (telecommunications operators, international carriers, contact centre providers and service providers as well as multi-national enterprises).

Enables instant service expansion into new markets at virtually no additional cost

Cookies on the PCCW Global website.

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the PCCW Global website. However, if you would like to, you can change your cookie settings at any time.