About Madelyn Pendants

Madelyn Co. inspects and individually wraps each item to ensure its safe arrival. As in the nature of hand-crafted goods, the finishes may vary from piece to piece. Some pendants have a high polished finish which may scratch easily, so please handle with care. Care cards are enclosed.
Madelyn Co. has a 100% guarantee policy on the quality and satisfaction of our product line.
To maintain our guarantee, all pendants must be sealed with glue after filling. We are not liable for un-sealed, incorrectly glued pendants or lost pendants due to a broken chain.

Frequently asked questions:

What is Gold Vermeil?
Gold vermeil is 23K gold-plating over sterling silver.

Are the pendants waterproof after they’ve been sealed?
We do not recommend submersing pendants in water after they are filled, this may weaken the bond. We are not responsible for replacing pendants that have lost their bond after being worn in water.

Are chains and cording included?
Chains are included with Titanium and Stainless Steel pendants only. The chains are made of the same metals. Sterling silver, gold-filled chains and the leather cording (no clasp) are sold separately. We do not sell 14K chains.

What is gold-filled chain and why is it the next best thing to solid gold?
Gold-filled wire is made from a solid gold tube filled with a metal alloy in combinations of brass, bronze and/or silver. Electroplating is NOT part of this process. Our 14 karat gold-filled is marked as 1/20 14K. Gold-filled jewelry, with reasonable care, will last a lifetime.

How do I care for my gold-filled jewelry?
Frequent cleaning is recommended to maintain its true beauty. Salt water, chlorine in swimming pools, soap and perspiration take their toll on all fine jewelry. Wipe your jewelry carefully with a soft cloth to keep it clean and free of these elements which oxidize.

Are all pendants fillable?
All pendants can be filled.

Are these pendants only for cremated remains?Our Keepsake Pendants are also designed to hold a lock of hair, dried ceremonial flowers, or soil from the burial site. Select pendants can also be personalized with engraving and hung empty in a display dome.

How long does shipping take?Standard (free) shipping is via USPS Priority Mail (1 to 3 days to most locations). Selecting “Rush shipping” during checkout to have your order shipped via UPS 2nd Day Air®. Upon request, we can ship Next Day Air UPS, Next Day Early AM, Next Day Saturday. Charges for special shipping are according to distance and weight. Please contact us regarding your rush order and we’ll provide a shipping price, as well as a delivery estimate. Please keep in mind that while we process orders as quickly as possible, items that require engraving may not ship the day the order was placed.

I wanted to take a moment to tell you just how beautiful the urn is. My wife and I were truly touched by it. The figurine looks just like our beloved Abbey and we could just not be more pleased with the whole thing. Thank you from the bottom of our hearts!

Holley's urn arrived today. It is simply beautiful! Thank you for going out of your way. It means a lot that you would do that for a total stranger. I have already told my friends and family how wonderful you have been in our time of grief in getting the urn.

Terry S.



via email

Read More

O my gosh its fantastic, love it , thank you , need to order two more , as soon as we get to feeling better , again great job , pat on the back for you

I knew exactly what I wanted but after spending many tearful hours desperately searching the internet, I was about to abandon all hope. Then it suddenly appeared & my prayers were answered. Sophisticated yet sweetly poignant. Made even better when I asked to write my own personalized inscription. The finishing touch was painting the figure to match my dearly loved kitty.

Beautiful urn! Jim the owner was so kind and compassionate on the phone, went out of his way for me to make this extra special for my sweet boy. The quality is amazing, beautiful engraving. This was worth every dollar. Highly recommend. And it’s easy to unscrew in the bottom to insert ashes and I had room for some fur and also added pic.

One of the most difficult moments is the loss of a beloved pet, in my case my 10 yr old English Bulldog. He, without a doubt, was a huge part of my life and my family. The one brightside I can mention was the care and service I received from MyPetForLife (Jim) from the very first moment I reached out, and even after I received the urn, which he made sure to follow up to make sure I was satisfied. The quality of the urn was spectacular and In some way, put me at peace that my dog’s resting place was so beautiful and so detailed. I would recommend MyPetForLife, as in my experience and opinion is the only route to take when a moment such as this unfortunately takes place. They set the standard when it comes to product and service. Thank you MyPetForLife.