The Junior Training Support Specialist is part of the UiPath Academy team and performs maintenance, administrative and support tasks to enable training for UiPath internal and external users.

UiPath Academy is the world’s first online free of charge RPA massive open online courses platform. Launched in April 2017, the UiPath Academy has experienced instant success with companies and users enrolled from over 75 different countries.

Aside from the massive open online courses platform, the UiPath Academy encompasses all training-related activities, from the creation and maintenance of training materials, to the coordination of trainings, webinars and certification exams.

The UiPath Academy Team is dedicated to enabling transformation through internal and external training programs, providing outstanding support to UiPath customers, partners and prospects as well as to UiPath internal teams.

Key Accountability

Addresses UiPath Academy/training support requests through the UiPath internal ticketing system

Actively monitors and moderates the UiPath Community Forum on UiPath Academy topics

Works with the Academy Architect to set up and maintain courses on the Academy e-learning platform

Minimum 2 years experience in troubleshooting, administering and supporting LMS

Excellent written and verbal English skills

Advanced Excel Skills and Google Analytics

Desired Profile (essential)

Ability to manage multiple tasks and prioritize between key deliverables

Strong written, verbal and interpersonal communication skills

Strong customer service skills

Quality-oriented is a must

Organized and self-disciplined

Enthusiastic and willing to work in a fast-paced environment

Innovative and comfortable with driving initiatives

Some things we offer to you

We are offering flexible working hours in a nice office and free daily premium catering. Competitive salary, stock options for the candidate experience but we believe that working with us to develop a world leading robotics technology is the big plus for you.