Internet + TV

Conditions

Fixed Internet speed: the indicated maximum speed is a theoretical speed. In practice, it cannot be attained by all customers. The download speed in your home will depend on the distance between the connection point and the exchange, the availability of VDSL, your IT installation, and the indoor cabling. To surf at maximum speed, these factors must be optimal. The use of Wi-Fi can also reduce your surfing speed. Go to www.proximus.be/internetspeed to discover the surfing speed in your home.

Unlimited fixed Internet data: personal use, cf General Terms and Conditions. As from 750GB, internet speed will be reduced until the first day of the following month, unless the customer activates an Extra Volume of 150 GB for free via MyProximus. More info on www.proximus.be/internetpolicy.

Proximus TV: For more information about the availability of Proximus TV, HD coverage, the possibility to connect several TV sets, or the offer of channels and packages in your region: www.proximus.be/tv.

TV Replay: TV Replay is free of charge for all customers who already have or who opt for one of our Familus or Tuttimus Packs. The availability of TV programs and TV Replay depends on the television channels and any authorizations they may have received to exploit said programs. Also available on a PC, tablet and smartphone via the Proximus TV app. The list of channels available in TV Replay on Proximus TV and the Proximus TV app, as well as the specific terms and conditions, can be found on www.proximus.be/tvreplay. TV Replay is not available for Scarlet customers.

Proximus TV application: offer valid in Belgium for all Proximus TV customers with a MyProximus account on Proximus' fixed or mobile network, in a zone with Wi-Fi or 3G/4G coverage, via terminals such as tablets, compatible smartphones and laptops. However, Proximus’ TV guide is accessible to all Internet users in Belgium.