An online threat prevention strategy should be more than a collection of security tools. It needs to be an integrated and intelligent approach. A complete threat prevention solution not only enhances the performance of prevention tools, but it also increases the efficiency of operations teams by enabling them to quickly deploy patches and implement new technology without impacting network performance or relying on maintenance windows.
Read this solution brief in local language to learn how you can gain 50% in team productivity.

The goal of automation is not to eliminate or replace human labor, but to increase productivity and quality beyond what is possible with your existing team, so as to realize economies of scale and predictable quality levels. With automation, your team is able to manage more endpoints, because automation eliminates routine and mundane responsibilities or efforts, giving your technicians the time to focus on higher priority and more complex tasks. In addition, as a managed service provider (MSP), you receive a fixed fee for your services. As a result, you need to provide service in the most efficient way possible while delivering the highest levels of consistency and quality. Building automation into your IT services business will enable you to do so. In this eBook, you’ll learn tips and best practices to successfully incorporate automation into your IT services business, including:

In an age of tech-savvy customers and self-service channels, do companies still need to invest in contact centers and staff to provide support?
The answer is, yes.
READ THIS PAPER TO:
Examine the strategic role of the contact center to deliver differentiated customer experiences while driving increased revenues and cost savings.
Learn essential strategies for promoting associate productivity and satisfaction.
Leverage cross-sell and up-sell opportunities that benefit the customer.
Share lessons learned from EnergyAustralia’s experience.

Live Chat software can help you to increase online sales conversions and customer service productivity - if you use it correctly. To maximize your live chat ROI it's important to select the right live chat vendor. This PDF provides some essential tips that you should consider in making the best selection.

Application Portfolio Optimization (APO) provides executives with tools and information to assess the quality and condition of application assets as well as a means for understanding the impact of proposed application changes.

Going with a single-vendor collaboration platform is an easy call, right?
Employees can communicate and share more easily, and your IT team only has to deal with implementation from one vendor, not dozens.
But, in case you’re still pondering, here are five reasons a collaboration suite makes sense:
Saved time and increased productivity
Lower costs and less complexity
End-to-end security compliance
Scaling at your pace
Control over the back end
Download the Better Together eBook for complete details.

Going with a single-vendor collaboration platform is an easy call, right?
Employees can communicate and share more easily, and your IT team only has to deal with implementation from one vendor, not dozens.
Still pondering? Here are five reasons it makes sense:
Saved time and increased productivity
Lower costs and less complexity
End-to-end security compliance
Scaling at your pace
Control over the back end
Download the eBook for complete details.

All of these elements of growing connectivity have the potential to significantly increase productivity, streamline operations and enhance service levels to citizens and stakeholders. But these benefits are only one side of the story. The added complexity of the new eGovernment environment also creates many new challenges, as government agencies search for effective ways to secure and control access to the rapidly growing number and variety of gateways to their ecosystems.

As digital business evolves, however, we’re finding that the best form of security and enablement will likely remove any real responsibility from users. They will not be required to carry tokens, recall passwords or execute on any security routines. Leveraging machine learning, artificial intelligence, device identity and other technologies will make security stronger, yet far more transparent. From a security standpoint, this will lead to better outcomes for enterprises in terms of breach prevention and data protection. Just as important, however, it will enable authorized users in new ways. They will be able to access the networks, data and collaboration tools they need without friction, saving time and frustration. More time drives increased employee productivity and frictionless access to critical data leads to business agility. Leveraging cloud, mobile and Internet of Things (IoT) infrastructures, enterprises will be able to transform key metrics such as productivity, profitabilit

Zendesk Support helps you improve relationships with your customers and provide them with a seamless experience. Improve customer satisfaction, increase agent productivity, scale your support operation, and better manage your team. Watch the demo and take advantage of your support efforts to benefit your entire company.

Small and midsized businesses (SMBs) face many challenges as they adapt to today’s new style of doing business. Shifting government regulations, threats to network security, requirements for 24x7 application availability and the demands for new methods to work with customers, suppliers and employees require ongoing investments in IT. These issues impact SMBs even harder because of budget constraints and limited IT resources. SMB’s who learn how to efficiently utilize IT assets and increase IT productivity will be successful.

More and more IT is becoming an important competitive tool and strategic resource for small and medium businesses. Learn how HP helps increase the productivity of IT staff without driving up costs through the use of the HP ProLiant Gen9 servers.

Productivity gains are related to the rapid adoption and optimization of applications and software. HP helps small and midsize businesses increase the productivity of their application investments through the use of the HP ProLiant Gen9 servers.

This eBook is for contact center management and business executives looking for ways to increase the efficiency and productivity of their contact center.
• If yours is an existing contact center with infrastructure that has been built up over the years, this eBook provides best practice steps to break down the resulting application silos, unify them, and improve the operational efficiency of your contact center.
• If yours is a new contact center and you have the opportunity to build your infrastructure from the ground up using modern technologies, this eBook will provide best practices to prevent building application silos.

More and more IT is becoming an important competitive tool and strategic resource for small and medium businesses. Learn how HP helps increase the productivity of IT staff without driving up costs through the use of the HP ProLiant Gen9 servers.

Productivity gains are related to the rapid adoption and optimization of applications and software. HP helps small and midsize businesses increase the productivity of their application investments through the use of the HP ProLiant Gen9 servers.

Technology enables business transformation To thrive in today’s idea economy, small and midsize companies like yours are using technology to transform their business. Like your peers, you know that mobile applications, cloud-based solutions, and advanced analytics can help you increase productivity, reduce costs, and grow your business. Older servers, storage, and networking products weren’t built to handle the exploding amount of data that is being shared today. In order to take advantage of these modern applications, many companies have found that they need to close the gap between what their business demands and what their IT systems can deliver.

Productivity gains are related to the rapid adoption and optimization of applications and software. HP helps small and midsize businesses increase the productivity of their application investments. Download this asset to learn more about the use of the HP ProLiant Gen9 servers.
Sponsored by: HPE and Intel®