Mobile Network Keeps Dropping

Heya guys, my mobile network keeps dropping mid-call. This happens whether I initiate or receive the call. Reception is good. I am using a Huawei P9 Lite and this was not an issue on giffgaff. Having browsed the EE forums I don't appear to be the first person experiencing this. Is it affecting anyone else here? If so, have you found a solution to it?

Have you tried to remove the SIM/ reboot the handset? You could also try the SIM within another device, as this would determine whether it's an issue with the current SIM or the phone you're using!

Sadly, we're not able to discuss other customers experiences, however; if you've tried the above methods and there's still no improvement, please don't hesitate to drop me a private message and I'll look into your account in further detail. -Ashleigh