Eye-on-Retail Daily Tipsheet Archives

“Family Dollar CEO Said to Guard Job” by Shelly Banjo at WSJ. “Dollar General said the chief executive of Family Dollar Stores, Howard Levine, shrugged off multiple requests to pursue a merger between the country’s two largest dollar chains out of fear he would have to step down as CEO, according to a letter sent to Family Dollar’s board of directors late Wednesday.”Read more

WSJ: “Shopper Malaise Hangs Over Target” by Paul Ziobro & Anna Prior. “Target posted a 62% drop in earnings for the fiscal second quarter ended Aug. 2, as losses in Canada continued and margins shrank because of heavy discounting. The price cuts didn’t entirely work. Target rang up 1.3% fewer transactions at U.S. stores open more than 13 months, its seventh straight quarter of falling traffic.”Read more

“Target sees signs of progress, but cuts outlook for year” by Kavita Kumar at Star-Tribune. “You see this sometimes when new CEOs come in: companies lower the bar,” said Brian Yarbrough, an analyst with Edward Jones. “It gives them a better opportunity to beat numbers and to gain Wall Street’s confidence.”Read more

“Home Depot’s CEO Will Never Make My ‘Worst’ List” by Herb Greenberg at Real Money via Dallas News. “I mentioned to Blake that I was impressed as I shopped his stores throughout Southern California, the Chicago area and Connecticut…He: “You’ve only been in the ones that worked.” Me: “Ones that worked?” He: Yep. It’s up to the store manager, and we usually promote an assistant manager to store manager, and they don’t always have what it takes. But you don’t know that until they get the job.” That floored me, because rather than just acting like it was a big success, he was acknowledging how hit-and-miss it can be and how hard, in practice, it really is.”Read more

Australia: Meet Costco Mum at Herald-Sun. “The Canberra mum runs the “Costco Mum” Facebook page, which offers price and deal advice to the 8600 people who like her page…Mrs. Romano started the page to try to get discussion going about deals and experiences, and soon the page took off. “They’re all American brands so you don’t always know what you’re buying, so I thought it would be a good idea to have a page where I could do product reviews,” Mrs Romano said.”Read more

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“Sears Reports Q2 Net Loss of $573 Mil” “Sears Full-line stores experienced comparable store sales growth of 0.1% for the quarter as compared to a decline of 0.8% in the second quarter of last year.” Read the release

“Sacramento’s epic environmental battle – plastic bags” by Jessica Calefati at San Jose Mercury News. “Lobbyists have launched a frenzied eleventh-hour effort to kill a bill that would make California the first state to outlaw flimsy plastic grocery bags…”This bill is not about helping the environment,” Daniels said. “It’s a cash grab for grocers who will get to keep all the money they make when they start charging customers for so-called reusable bags.”Read more

“Home Depot launches “Smart Home” partnership in Canada” by Brian Platt at The Star. “At a “Smart Open House” on Tuesday, Home Depot representatives demonstrated a line of products ranging from light switches, blinds, thermostats, security cameras and door locks that all interface with an app called Wink.”Read more

Target Q2 Earnings Call Highlights

Kathee Tesija

Q2 comparable sales (US) were strongest in hard lines driven by both toys and electronics… also positive in our less discretionary food, health and beauty categories, while they were down slightly in apparel and down low single-digit in home.

U.S. comparable transactions were down 1.3% completely offset by an increase in the average basket.

We are pleased that the U.S. traffic trend improved a full percentage point compared with the first quarter.

Second quarter digital sales increased more than 30% over last year…reflects a nearly 50% increase in visits to our mobile website.

TargetExpress: We plan to expand our test of this new format to several additional locations outside the Twin Cities next year.

Store pickup: About one-fifth of guests engaged in additional shopping in-store when they picked up their online purchases.

About 14% of our digital sales today are being picked up in-store.

Subscription orders account for more than 15% of digital sales.

We are exploring gifting subscriptions, which would allow guests to register for subscriptions that are easy for gift givers to fulfill.

This fall when we rollout standard ship from store capabilities to 35 additional markets, we will be within 1 to 2-day ground transit of 91% of the U.S. population.

Of the 70,000 items in a typical Canadian Target store, about 30,000 items will be new between now and the holiday season.

In Canada, on September 7, we will be launching two new lines of cleaning products, Better Life, an all-natural line of cleaning products designed by two fathers with charismatic packaging.

John Mulligan

We are working to moderate our promotional intensity to a level we believe is more appropriate in the long run.

In the U.S., second quarter sales penetration on REDcards was 28.8%, up more than two percentage points over last year.

REDcard penetration in Canada was 4.8% in the second quarter, more than double last year’s 2.3%

This quarter the Canadian comp was down more than 11%.

We are currently forecasting U.S. comparable sales will be flat to up 1% this quarter.

We are encouraged by the positive comps we have seen so far in August.

Brian Cornell

I am impressed with the progress that John and the team made in the last three months, including a strategy review that is the most comprehensive effort I have seen in my career.

I want to be a good student of the business, but clearly we have to have a sense of urgency here and a sense of pace.

Eye-on-Retail is a daily tipsheet read by thousands of Retail Merchants/Executives every weekday morning. Eye-on-Retail is unique because it’s timely, smart and fun. It’s created bright and early every morning and delivered between 7-8 am CT. We love data, earnings reports, executive presentations and stories off the beaten path that get at what’s really happening in the world of retail. Contact us at info@shiftmarketinggroup.net.