PERQ names new client success VP

PERQ announced Tuesday that it has appointed Stephanie Thompson to be its new vice president of client success.

Thompson most recently worked at Gannett as a key account sales director specializing in online and traditional marketing.

In addition to building strong teams that specialize in developing long-lasting client relationships, PERQ said her nearly 15-year background within the automotive, retail and furniture sectors includes managing complex client engagement across multiple communications channels.

“Stephanie brings over a decade of experience building teams responsible for creating an optimal customer experience,” PERQ executive vice president of operations Paul Champion said in a news release. “Among the many qualities she brings to our team is her ability to make our client-facing experience better, more proactive and responsive. She’s an incredible coach and has done a great job empowering our team to be their best.” Champion continued.

In her new role, Thompson has been tasked with leading a broad initiative to refine and expand client onboarding, data reporting and lifecycle processes across each of the verticals PERQ sells to.

“I am honored to put my experience and skills to work for PERQ in this leadership capacity, during what is a very important and exciting time in the company’s history,” Thompson said. “At PERQ, we are completely dedicated to our clients, and, as the team lead for client success, I can tell you that we plan to dramatically expand the value they receive from PERQ products, services and team members.”