After the recent Windows updates, we noticed that EAR file builds are taking longer than usual. After some investigation on various forums, decided to update ANT and JAVA version in MAXIMO. To check the current version of ANT in MAXIMO folder do following: cd \maximo\tools\ant\bin ant –version Apache Ant version 1.8.1 compiled on April 30 2010 To check the current version of JAVA in MAXIMO folder do these steps: \maximo\tools\java\jre\bin java -version java version "1.6.0" Java(TM) SE Runtime Environment (build... [More]

You may have been in this situation: Today is Monday, a great day to generate Work Orders! But after you click the action: Generate Work Order you get the following error message: BMXAA3191E - PM XXXXX is not due yet, or it does not fall within the active season. And you are sure that the PMs are due! The messages per se do not evidence any error - It's just Maximo telling you the PMs you selected to generate WOs are not due yet - e.g. PM has a montly frequency and you are using the last WO info to calculate next due date - If you generated... [More]

Overview I see a lot of clients who are always asking for updating user status based on their status in Active Directory (AD). While this functionality does not come with base Maximo, it can be accomplished by using a method that involves adding a custom (meaning not in Maximo by default) attribute to Maximo that pulls the status directly from the field in AD that tracks user status. After adding the attribute to Maximo, we can pull the data from AD via the VMMSYNC or LDAPSYNC, and then once we have the information, we can use an escalation to... [More]

Can we change the maxadmin, maxreg and mxintadmin username ? That's not a recommendation that we can give you. What happens is that once you change those usernames in your Maximo environment users will be already created, and Maximo installation process will probably fail with the following error message: Error: CTGIN2080E: Process automation engine database configuration failed. The recommendation in this case, is that you do NOT change the username info for those users while installing Maximo. Thanks and Good luck!

Have you tried report downtime in Workorder Tracking application and the hours field was not accepting the correct downtime or not displaying the correct downtime? Today I have a tip about that. Unlike Person records, Asset records do not contain a field to specify the Asset's time zone. So, when the Asset's Calendar and Shift are evaluated to calculate downtime, that evaluation must assume that the Calendar and Shift have been entered to describe the Asset's available hours in the database server's time zone. For... [More]

I would like to share an example of how to use the Service Contract. because I have not found many examples about it. You can create a service contract with the total cost $ 58,080.00 You could create a service line or a standard service line (Service Items application) Still in Draft status, you can manage the payment, I mean; you can schedule payments as follows: 44 weeks would be approximately 10 months, so I put as a payment period from Feb 01 to Dec 05 Approve the Contract So you will have 10 invoices $5808.00 but you... [More]

Maximo users have the ability to change password or reset it, where Maximo will send you an email notification with the password info for the user. However, some people have asked for a way to provide a notification that goes out to new users after their User account has been created that includes both their Username and Password. In the Communication Template you are able to include the username, but when you try to reference the user's password, it shows up as empty in the message. So, is there a way to include the password in the... [More]

I'm wondering if you ever had to create security privileges to prevent users from deleting attachments in Maximo records. Obviously, you will not want all the users from Maximo to delete the records, so it will be configured by Security Groups. To prevent the users from Add a File to a record you have to revoke access to Create/Save records for this application . However, to prevent them to delete it , you will have to create a security restriction and add to the "View Attachments" dialog. Since this is a common dialog used in... [More]

When you try to delete or remove tasks from a work order already saved, the following error message is displayed: "BMXAA0029E - You are not authorized to perform this action for this record. Contact your system administrator to request changes to your authorization." You probably should not have permission to delete records in one or more security groups Steps to reproduce the problem: 1) Create security group "GROUP_A" “Independent of Other Groups?”- Checked Site:... [More]

Do you want a silent installation for IFIX using imcl command? Here is the right channel! But what is a silent instalation? Silent installation is when do you want install the Maximo Asset Management but you don't use the launchpad, you use commands lines, in this case imcl commands More details here: https://www.ibm.com/support/knowledgecenter/SSPJLC_7.5.1/com.ibm.mam.inswas.doc/install/c_ccmdb_ccmdbinstallsilent.html So now you know how to install Maximo with imcl commands, but how about the IFIX installation? Ok, I can help you... [More]

Please use the following example http://IPadress:port/maxrest/rest/mbo/po/64?&_lid=maxadmin&_lpwd=maxadmin&_urs=1 The first key element is &_urs=1 ,the second is the only MBO should be used and the third the UID should be included in a path /mbo/po/64

DB2 Cost Base Optimizer in AN algorithm that identifies the quickest access path to the data based on information stored in DB2 Catalog. Maximo SQL’s are dynamic that means that path is evaluated before execution for each stamen being executed and every time the statement runs. So, it is time consuming and expensive ( CPU) procedure. I many cases using REOPT(ONCE) could improve maximo performance. This option tells the Optimizer to calculate the access path only once upon first execution of the statement. Steps to take... [More]

We have had some customers ask if MS Office 2016 supported with Maximo 7.5.x and 7.6.x? . Short answer, MS Office 2016 is currently not supported as it has not been fully tested with Maximo. However, if you really still want to use MS Office 2016, you will notice some of the functions in Maximo such as the download list will not work nicely and not allow you to open it like previously. You may get errors like this, when trying to open the downloaded list from Maximo in Excel.. This is because with MS office 2016, a feature called Extension... [More]