FanPass

Digital Ticket Delivery

FanPass allows you to gain access to the ballpark quickly and conveniently by using your credit card as your ticket to entry into Progressive Field.

By selecting FanPass as the method of delivery, the credit card that you use to purchase Indians game tickets is also your ticket for entry into Progressive Field.
Having tickets delivered electronically provides a fast and secure method for obtaining tickets, and allows Indians fans to avoid delivery fees and/or waiting in will-call lines at the ballpark.

Buy early and save - by selecting FanPass you can save 10-20% off the paper ticket price.

Single Game Tickets

For a single game purchase, when you select FanPass, your tickets will automatically be loaded onto the credit card you used to purchase the tickets.

Upon arrival at the game you can go directly to any gate, no need to stop at the ticket window.

Your credit card will be swiped by the usher at the gate and seat locators will print right there at the gate.

If there are any issues with your tickets, there is a manager at every gate for immediate troubleshooting.

Frequently-Asked Questions

Will I receive Regular Paper Tickets?

No. All of your Indians season tickets will be received through your My Indians Account where they can be managed and distributed online.

How Do I Distribute My Tickets Online?

You can digitally deliver single or multiple games to any desired recipient's credit card (FanPass) or email (TicketFast) quickly, easily and for FREE.

Is My Credit Card information Safe?

Yes. The full credit card number is encrypted in the ticketing system and once entered into the system cannot be accessed again. In addition, neither the card's expiration date, security code, nor your billing address is required for FanPass use.

Which Gates At Progressive Field Are Entry Points With FanPass?

Every gate at Progressive Field is able to scan all digitally delivered tickets. In addition, each gate will have a ticket window that can answer any FanPass questions.

How Will I Use The Loaded Value On My Tickets?

The loaded value on your tickets will print on the seat locator when you enter Progressive Field. That barcode will allow for use at the concession stands or in the Team Shop.

Can I Sell My Tickets On StubHub?

Yes. You can sell your tickets via StubHub just as you have in the past.

How Will I know When My Tickets Are Ready To Be Managed Online?

You will be sent an email notification before the season letting you know when you can access your tickets online. This access will be earlier than in the past when paper tickets were mailed to you.