[Naval Medical Center] Not good on answering questions after hours but you can go to the hospital if needed. Staff is knowledgeable and kind. Very helpful and encouraging. Wish they did ivf. They can do iui but not with injectables. I would say major con is the limited options or adjustments they can offer, but major pro is the service is covered all by Tricare except semen wash, which was $240.00... They were all great although not available on weekends. They normally called back within 24 hours.

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Age

35

Treated

2018

Success with this Doc

No

Race

European

Income

$50K - $99K

Occupation

Nurse or HC Services

Order & Number of Docs Seen

2nd of 2 Docs

Treatment

4 IUI

Diagnosis

Poor Egg Quality, Unexplained

10

Describe your experience with Naval Medical Center Portsmouth.

Not good on answering questions after hours but you can go to the hospital if needed. Staff is knowledgeable and kind. Very helpful and encouraging. Wish they did ivf. They can do iui but not with injectables. I would say major con is the limited options or adjustments they can offer, but major pro is the service is covered all by Tricare except semen wash, which was $240.00

During treatment, were you treated like a number or a human with Shawn Redding at Naval Medical Center Portsmouth?

Everyone in the office was kind and caring. Even though I saw allot of people everyone made a effort to hear my questions and concerns as well as answer them to the best of thier knowledge. I do wish there were more care options like injectables but those are not offered due to it being a military hospital.

Describe your experience with your nurse at Naval Medical Center Portsmouth. (Assigned nurse: Yes two one was sheril I believe)

They were all great although not available on weekends. They normally called back within 24 hours. Very kind and compassionate

What specific things went wrong at Naval Medical Center Portsmouth?

Provided conflicting information

How was your experience with Shawn Redding at Naval Medical Center Portsmouth?

He always answered my questions. He really cared and explained everything. His staff was awesome and very helpful. He explained all e risks as well. He always explained and did a great job with my surgery. He has a calm relaxed, but straight forward approach. I think you have to understand being a military facility he is limited in options but felt he did a good job with what tools he has to work with

What's one piece of advice would you give a prospective patient of Shawn Redding at Naval Medical Center Portsmouth?

Ask lots of questions. Try and stay as informed as possible especially due to the multiple staff you will see

Describe the protocols Shawn Redding used in your cycles at Naval Medical Center Portsmouth and their degree of success.

Letrazole 2.5 mg day 3 through 7 one iui day after trigger. I did for if these cycles. I produced follicles but never got pregnant

Portsmouth clinic [Naval Medical Center] is very nice and has great equipment but Langley doesn't even compare. Portsmouth's clinic is also in an area of the hospital that feels a little more quiet and set aside but Langley is not this way... The nurse at Portsmouth Naval is great but the same can't be said for the various ones at Langley.... I wish there could be more protocol on specific locations and she worked in one location. The communication with The Jones Institute could be better as we didn't have the paperwork the first time due to we didn't get it from the clinic the day before. I feel like the strategies and if thkngs arent happening positively then doing something different the next time.

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Age

35 - 36

Treated

2017 - 2018

Success with this Doc

?

Race

European

Income

$50K - $99K

Occupation

—

Order & Number of Docs Seen

1 Doc Seen

Treatment

2 IUI

Diagnosis

Unexplained

8

Describe your experience with Naval Medical Center Portsmouth.

Portsmouth clinic is very nice and has great equipment but Langley doesn't even compare. Portsmouth's clinic is also in an area of the hospital that feels a little more quiet and set aside but Langley is not this way

During treatment, were you treated like a number or a human with Trimble Spitzer at Naval Medical Center Portsmouth?

With military medicine sometimes there is a feeling of being a number. Dr Spitzer has been great though and has thoroughly explained things through the process and always answered any questions we've had.

Describe your experience with the nursing staff.

The nurse at Portsmouth Naval is great but the same can't be said for the various ones at Langley.

How was your experience with Trimble Spitzer at Naval Medical Center Portsmouth?

There could haven been a bit more communication on different aspects of procedures during different phases. Other than that Dr Sputzer has been great. I've seen others have complaints about her bed side manner not being good but I haven't experienced anything like that.

What's one piece of advice would you give a prospective patient of Trimble Spitzer at Naval Medical Center Portsmouth?

Ask questions if you have any while you're in the office.

Describe the protocols Trimble Spitzer used in your cycles at Naval Medical Center Portsmouth and their degree of success.

I wish there could be more protocol on specific locations and she worked in one location. The communication with The Jones Institute could be better as we didn't have the paperwork the first time due to we didn't get it from the clinic the day before. I feel like the strategies and if thkngs arent happening positively then doing something different the next time.