Global ground agents agree crisis management strategy

Pictured: The Global DMC Partners network met in the US to decide on a standardised crisis management strategy

A number of destination management companies (DMCs)
from around the world have joined forces to agree a crisis management strategy.

Members of the Global DMC
Partners collective met in the US to decide on a network-wide initiative that
would lead to a template for crisis management, in the event of a natural or
humanitarian disaster or terrorism.

The network includes DMCs spread from
Ireland to New Zealand, Japan, Brazil and South Africa.

Catherine Chaulet, president of
Global DMC Partners, said: “Our top goal is to ensure our clients receive a
seamless experience with Global DMC Partners no matter what destination they
are going to. Our DMC Partners play a critical role in guaranteeing this goal
is met, so their ideas and feedback are also vital in developing a standardized
contract, proposal and crisis management template.”