ACERCA DE ESTE BLOG

Welcome to the Application Performance Management Blog, where you can read the perspectives from APM experts. This Blog provides insights into the Application Performance Management solution, as well as technical details about specific IBM products.

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In many cases, the KFWITM392E logon error is displayed during registration. This error often indicates a network problem in connection with a firewall / NAT configuration. As a solution, a new interface can be built that maps both the internal and the external address. Some links can help during the configuration General configuration of new interface http://www-01.ibm.com/support/docview.wss?uid=swg21640137 Firewall scenarios for Tivoli Enterprise Portal... [More]

Hello folks, I'm back with another quick blog for you. Sometimes a customer might run into an error similar to this one when they're trying to do a remote deploy of an agent - KDY0008E: The file K20WIX64.dsc was not transferred to target-system from hub-tems-name. The file download did not complete because either this file could not be written to the agentdepot directory or there was a communication problem during the file transfer to the target system. There are a number of possible causes for these message... [More]

MS Lync Agent is compatible with all server roles and collects data for almost all roles but the v8 version of agent displays data related to specific features (i.e. data related to roles installed on server). The Lync features which are supported by v813 agent are listed below. ... [More]

How are data for hung threads related attributes collected? These attributes belong to the attribute group "Application Server": Hung Threads Total: Total number of detected hung threads. The valid format is a positive integer. Hung Threads Blocked: Number of hung threads detected in the BLOCKED state. The valid format is a positive integer. Hung Threads Waiting: Number of hung threads detected in the WAITING state. The valid format is a positive integer. Hung Threads Timed Waiting: Number of hung threads detected in the TIMED_WAITING... [More]

In the past, there was the desire to stop a single situation on an agent. Very often sql queries were used for this. Unfortunately, these commands do not work reliably and can cause various other problems. . An example of SQL query is: ========================================================= HTEMSN:/opt/IBM/ITM/lx8266/ms/bin # ./kshsoap SOAP.txt URL.txt =====>> SoapRequest: 'http://172.17.1.4:1920///cms/soap' l'240 ... [More]

To all the APM Questions Weekly followers, this blog is moving to our new APM Developer Center here: http s:// deve lope r.ib m.co m/ap m/bl og/ next week. View the latest IBM Application Performance Management questions on our forums and see the answers provided... IBM Performance Management forum - Week of Mar 20th Question about requirements "Agent rows written per minute" Please clarefy about this term "Agent rows written per minute". 1) Is this attribute for each one agent or this count of the... [More]

By Amir Hossin & Oneil Richardson So how can one collect Application Performance Management (APM v8) on-premise server logs ? Almost always IBM Support want your APM 8.x server logs to help diagnose issues. There is a collectLogs.sh script in the Performance Management server at the following default location: /opt/ibm/ccm Which can be used specifically to gather the server logs and supporting components when executed. The collectLogs script captures all installed server component logs and generates a single compressed file with... [More]

The new ITCAM for J2EE v7.1 IF4 fix has just been released today. This is a cumulative Interim Fix for the J2EE v7.1.1.0. There are some new features included in this fix including support for the folllowing versions: JBoss EAP 6.1.0, JBoss EAP 6.2.0, JBoss EAP 6.3.0 and JBoss EAP 6.4.0 are now all supported. JBoss Wildfly 9.0.2 support on mutiple standalone servers, either using the GUI or silent configuration is also supported. If you are using the silent configuration to configure, you can use the jboss-ALIAS_INSTNAME to... [More]

ITCAM for J2EE 7.1.1 IF4 (7.1.1.0-TIV-ITCAM_J2EE-IF0004) is now available! http://www-01.ibm.com/support/docview.wss?uid=swg24040521 It is highly recommended to have the interim fix 7.1.1.0-TIV-ITCAM_J2EE-IF0004 installed. It is available starting from Mar 30th 2017 and can be downloaded from here:... [More]

If you encounter licensing errors while installing RPT for use with ITCAM for Transactions, these tips resolve the problems. Upon running launchpad.exe if you encounter this error it is because the install cannot find the ..\disk1\ directory. Place this directory parallel to the RPT_SETUP directory and try again. After downloading and unpacking... [More]

After configuring the APMV8.1.3 WebSphere Agent and Data Collector on Windows with a WebSphere V8.5.5.x Application Server running IBM Control Desk when the Application Server is restarted it will fail and produce a Java Core dump. After a review of the Java Core dump the following is found: From the DumpAnalyzerReport.txt as below: "This is a WebSphere... [More]

SAP HANA DB Agent is available for IPM V8.1.x, but there is also a version for ITM V6.3 infrastructure. It is not directly available on Passport Advantage because it is not included in ITM or ITCAM licenses. You may want to contact IBM representative to obtain the license and enable download from PPA. You can find below some information related to the new SAP HANA Database agent: 1. Name of the package: IBM Monitoring Agent For SAP Hana Database V7.1 Multilingual Multiplatform (CNAM8ML). 2. Released in April... [More]

If you want to create an Agent Builder agent that collects data using JDBC, below are the steps. We will use this agent to collect data from Microsoft SQL Server. 1° in the Agent Builder, start creating a new agent: File -> New -> Agent. Click Next 2° specify a project name, and modify the location, if needed Click Next 3° specify the operating system(s) to run on. Note: In case your SQL Server is using SQL accounts for authentication, you are not bound to an operating system, but if you are using Windows authentication, the... [More]

ITCAM for Microsoft Application SQL Server Agent uses a set of "cursors", generally associated to specific attribute groups, to perform data collections. These cursors can be triggered on demand by TEMA requests or can be interval-driven; depending on the attribute group, there can be different methods to gather the needed data. Into the file koqcoll.ctl you can find SELECT statements from specific tables, and invocation of binary files like koqsql. Attribute group "Database Detail" is collected by the cursor koqdbd, that... [More]