SCORE FAQ's

What is SCORE?

SCORE is our own platform that has essentially been designed to help your business generate good quality leads. You plug in your categories, questions and branding and for a small set up fee and subsequent monthly payment, you get a brand new scorecard straight out of the box.

And how much does it cost?

We have three different packages, details of which can be found here (click on this link).

I think that our requirements might not be covered by what is in your brochure - can we do some sort of bespoke package?

Yes, of course we can! Just get in touch via this site and we’ll be in touch to book a call so we can find out some more about what you’re after.

What software does SCORE use?

SCORE is a SaaS product developed by us specifically to help businesses generate leads

We use a CRM system that you do not appear to integrate with - how can I get all of the data I need?

Don’t worry, all of our SCORE clients (regardless of whether we integrate with their CRM systems or not) would have access to their own admin portal where they could export all of the data into a CSV file for their own use.

How many questions do you recommend?

It’s obviously completely up to you, but we would usually recommend a maximum of 5 categories with anywhere between 5 and 8 questions per category. A maximum of around 40 questions is usually enough.

And what type of questions can I ask?

Typically we recommend simple yes/no questions, but you can have multiple choice questions or ones on a sliding scale if you wish.

Can I have questions where my clients can type in their answers?

The system doesn’t currently hold the functionality for allowing verbatim comments, but if there is something specific that you want to ask then this can be included on the sign-up page at the start of the scorecard.

What about nested questions? I.e. if someone answers ‘yes’ they go down this route, but if they answer ‘no’ then they go down that route instead?

We hope to have this functionality on the platform in the future but as things stand, this isn’t top of the priority list. However, you can have different content on your results page depending on an answer to a certain question.

Does the PDF report have to be sent to my client at the end of the scorecard?

No, not at all. If you would rather your clients just see a ‘congratulations’ page then we can apply this - it then allows you to review the data internally and choose how to follow up from then on.

How do we pay?

Once you have agreed to sign up to SCORE, we will forward over our specifically designed payment link so that you can input all of your details for the set up fee. You can then choose to start your subscription straight away, or after 30 days. The sooner you sign up, the further ahead in the queue you are.

Can we upgrade or downgrade our package as we go along?

Absolutely, yes. You can upgrade or downgrade your package during your subscription as your requirements dictate. If you want to do this, just let us know and we’ll start the ball rolling.

And what if I want to cancel?

Again, this is more than okay. SCORE is a monthly subscription with no minimum term so if you decide to move on then just let us know and we will get everything terminated for you.

So how long does it all take?

Currently we are expecting that once we have everything we need from you, your scorecard should be complete within around 3 to 4 weeks.

And what would you need from me?

Everything you want to include on your scorecard! Copy for the landing page, the information you want to capture on the sign up page, your questions/categories/weightings, copy for the PDF report and results page, and any branding / imagery / specific fonts if appropriate. If we require anything else during the set up phase then we will contact you straight away.