Mystery Caller: Prepay handset under £100

Mystery Caller has £100 and is looking for the best prepay handset for that price. Each family member is on a different network, so he is also after a deal that includes a sufficient number of cross-network monthly minutes

6: Orange

Mark then asked: “So what do you need to know then?” His rudeness had sunk to new depths

Only two of the networks truly shone this week, which was hugely disappointing considering how straightforward this scenario was.

Orange easily finished bottom, which was down to Mark’s completely negative attitude and utter rudeness. For some reason Tony at Vodafone seemed to take ages to grasp the point of my call and while Virgin performed better this week, Grace recommended handsets that weren’t near my budget of £100.

The T-Mobile CSA was too hesitant and vague when it came to details, and Backa from O2 was solid until he was stumped on handset specs. It was Three’s Laura that put in a flawless performance, presenting everything in an easy-to-understand fashion and in doing so perfectly meeting my needs.