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Legacy mindsets, processes and technology systems have plagued the insurance industry for decades, leading to an antiquated business model that often puts the policy ahead of the user. This policy-centric...

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Application programming interfaces (APIs) never used to be synonymous with business strategy. While APIs were useful for programmers when integrating business applications together, they had minimal value beyond that. But...

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Every organization wants to leave its legacy, but that shouldn’t be confused with a reliance on legacy technologies, operations or mindsets. This may seem like an obvious distinction, but, according...