ITIL® (Information Technology Infrastructure Library) is the most advanced and industry accepted approach towards IT service management. ITIL® works on set of frame works revolving around best practices in IT service management industry to fulfill customer needs.

ITIL® Foundation serves as the base towards adapting to ITIL® best practices. ITIL® Foundation training helps an individual to understand the key concepts, strategies & terminologies of ITIL® 2011 service life cycle in IT service management.

ITIL® Foundation 2011 is the first level toward the achieving your expertise in ITIL® best practices. ITL Foundation training focuses on imparting basic knowledge on all the process of IT service lifecycle Like Design, Strategy, operation, transition and continual service improvement.

Online Self – Paced Learning:Our versatile ITIL® Foundation online training is designed to meet the requirement of self-learning candidate. The E-learning content is self-explanatory and consist of quiz and exercises at the end of each session. The ITIL® foundation E-Learning content is aligned to Peoplecert and is sufficient for one to self-prepare for an ITIL® foundation examination.

Money back Guarantee:10 Days Full money back guarantee if not satisfied with the quality of the training, do not hesitate as for refund. We value your money, we will ensure you pass the exam even after just going through the E-Learning, speak to our training consultant.

ITIL® Foundation Facilitator Support: Write to us with your queries and get it answered by our SME’s. Do not hesitate, if you have questions even while going through Self Learning training ask us, we are always eager to help.

Practices Papers: Get practice test papers to prepare for your ITIL® Foundation, our Practice Test papers are designed same as actual exam, by going through Practice Test Papers you will have the same feel of the exam and it will build confidence before taking the actual exam.

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SPRINTZEAL’s ITIL® Foundation training offers the most comprehensive approach towards clearing you ITIL® Foundation examination at the very first attempt. VMedu partnered SPRINTZEAL has guided more than 7000+ learner towards their goal in achieving ITIL® service life cycle expertise. ITIL® Foundation training provides in depth understanding of all the aspects of ITIL® standard practices to an individual and organization. Therefore helping them achieve their goal of delivering product with customer satisfaction.

After completing the course you will have clear understanding on:

Increase your visibility in the team.

Identify the areas of improvement with the process.

Understand the basic on ITIL® frame work used in IT service Management.

Understand the terminology and practices used by world leaders in IT service management.

The ITIL best practices are currently detailed within five core publications which provide a systematic and professional approach to the management of IT services, enabling organizations to deliver appropriate services and continually ensure they are meeting business goals and delivering benefits.

The five core guides map the entire ITIL Service Lifecycle, beginning with the identification of customer needs and drivers of IT requirements, through to the design and implementation of the service into operation and finally, on to the monitoring and improvement phase of the service.

There are no perquisite for ITIL® Foundation training. Candidate looking for gaining the knowledge on IT service management practices can go for this.

Are you an ATP to offer this training and certification?Yes, we are an ATP of AXELOS (Peoplecert) through VMedu to conduct this training and certification.

What is ITIL®?

ITIL®® (Information Technology Infrastructure Library) is a framework of best practices in IT service management. ITIL® defines the concepts, strategy & terminologies used worldwide to IT service with customer satisfaction.What is ITIL® foundation?ITIL® foundation is the basic level of ITIL® framework under IT service lifecycle.

Is it mandatory to training for ITIL® foundation to get certified?No, it is not mandatory to undergo training to take up ITIL® foundation exam, however expert suggest to undergo a formal training on ITIL® foundation before taking up the ITIL® foundation exam for better understanding of ITIL® concept and to increase the chance of clearing examination at first attempt.

Who is the governing body for ITIL®?The ITIL® training and certification is governed by Axelos.

What are the levels under ITIL®?One has to undergo below levels of ITIL® to become an ITIL® Master.

ITIL® Foundation

ITIL® Practitioner

ITIL® Intermediate

ITIL® Expert

ITIL® Master

How provides exam for ITIL® foundation?Peoplecert is the authorized body that deliveries exam and certification on ITIL® foundation.

What is the exam pattern for ITIL® foundation?

Exam Pattern:

40 multiple choice questions

1 hour duration

Closed book examination with no negative marking

Passing percentage: 65% and more for gaining ITIL® Foundation certificate.

What is the ITIL® foundation exam passing score/percentage?The candidate has to score 65% i.e 26 correct answer out of 40 to get ITIL® foundation certified.

What is the validity period for ITIL® foundation certificate?ITIL® foundation certificate is life time valid.

Is ITIL® foundation exam fee include in the training fees that I pay?Yes, The ITIL® foundation exam fee is included in the course fee.

Is there a difference between ITIL® v3 foundation and ITIL® 2011 foundation?The governing body released ITIL® v3 foundation in 2007 later it was upgraded to ITIL® 2011 foundation.

Do I need to take up exam for ITIL® 2011 foundation if I’m ITIL® v3 foundation certified?No, reexamination is not required for ITIL® v3 foundation certified candidate.

What is the ITIL® v2 foundation certificate validity?The ITIL® v2 foundation certificate is not valid; candidate has to undergo a reexamination process to get certificated on ITIL® 2011 foundation.

ITIL® Foundation certification exam is conducted by Peoplecert on Behalf of Axelos. Candidate can appear for the examination after undergoing an ITIL® Foundation Classroom/Live WebEx/Online Self-Paced Learning.

Once the training is completed, participants can take the paper based exam on last day of the training in class (Specific Locations) or request for the exam link as per their convenience time through online by writing an email to support@sprintzeal.com

Exam Pattern:

40 multiple choice questions

1 hour duration

No negative marking

Passing percentage: 65% and more for gaining ITIL® Foundation certificate.

I passed my exam I am giving the review now Ryan Carson, I hope this makes sense. I have attended 4 days training in New York last October and took the exam in December I am glad I passed the exam it was nice experience.

Six Sigma training I keep hearing this from many people and on the floor, I contacted many training institute but I am glad I choose Sprintzeal for their best price guarantee and commitment on delivering the training as promised.

I am giving this review before the training start, I hope the training will go well. I received an email asking for the service review I haven’t taken the training yet but if I have to rate before training start then its 4 but I am still looking forward the training which i hope it will go well, i assume it should based on the prompt responses i get.

Great news. I have cleared my Prince2 Practitioner certificate exam, Please take this mail as a token of appreciation from my end for the wonderful training provided by your institute. ID : 9980082524888231. Thank you very much.

The group completed the PMP training with Bruce Maidi yesterday. The training was very worthwhile; Bruce is a great trainer with an unusual sense of humor, a refreshing educator. I’d like to start moving towards the next level of the certification process, give more options.

I took this training from other training company I dint pass the exam, but I had to rely on some company to pass my PMP exam I am glad I did through you Ryan, thanks for the help I finally passed my exam you deserve hike in your pay checks.

Customer Relationship Executive was rude when I called to inform I will be late to training due to traffic and he just snapped at me saying we cannot hold the training for you alone. No complaints for trainer because he was good but not good behavior of the executive.

Trainer is very good, Sumanta is holding excellent knowledge from PMP world and his industry experience with knowledge adding nice mix for aspirants. Good to have session with him. and also Very Good, Responsive towards the early initiation of training.

You are really a very very good person/human.you have lot of patient to deal with us and make us understandable (like i asked lot of stupid questions:) ).Honestly i have no words for representatives and their dealings it is 11/10. it was a lesson learning for me thanks for thatFeedback about trainer!Trainer was very much cool and had lot of patient to explain any question asked by students.More focused about subject and gave real time example and compare to IT industry what made us understand very quickly.I can give him 10/10.It was also good , nice arrangement , good staff selection (trainer) and good environment too .So overall all was good .Thank you Sprintzeal and specially to Kavya .Hope see you soon with different training

I enrolled for the training and was still doubtful whether I will be able to make it for the training because of my schedule, but Sprintzeal had LVC option which saved my time and efforts. I completed my training while working in office.

Naa…!!! You guys aren’t that great what my colleague told me about so 4 stars for you guys. Improvement, please change the training venue next time its little far from city center and its difficult for people to travel and reach their on time.

Guys be aware sometime you guys will be charged more in other companies. Compare this company with others before buying I did and I am happy I chose Sprintzeal. I had to pay less compare to others. I am giving three stars because I had to reschedule the training once which i am not happy if not company is good, training is good, overall it was good learning.

It was easy and comfortable to discuss and get the necessary information which was required prior to training from sprintzeal. Trainer: In a single word , excellent. Sumanta is an excellent trainer with very keep knowledge on the subject. He always kept session very interesting and light and quote excellent real life examples to relate with course material.Training was very good which includes course content , material and venue. I would like to pay bit attention about the venue because on first Sunday class was arranged in Hall 3 which was not an adequate hall to study for 8 hours.Over all i am very satisfied with course content , material and Trainer abilities.

To the representatives Though I have not met them in person, they were cordial over the phone and very helpful in rescheduling my classes from Jan to Feb 2017. Keep up the good jobabout the Trainer: were very knowledgeable, plenty of patience he had with us even when we answered some simple question also wrongly. Soft spoken and gave practical examples for us to understand the topic Having spent good experience in similar field of project management, it was time that certified myself as a professional. I believe that I can be more effective after getting myself certified from Sprintzeal and hope to get better job offers in the market.

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PMI - PMP® is a registered trade mark of PMI-USA and Other PMI Chapters.PMI related Training courses are provided by VMedu - ProjStudyCBAP® - Is a registered trade mark of IIBA.PRINCE2® is a registered trade mark of AXELOS Limited.The Swirl logo™ is a trade mark of AXELOS Limited.The ITIL® is a registered trade mark of AXELOS Limited.ITInfrastructure Library® is a registered trade mark of AXELOS LimitedITIL® is a registered trade mark of AXELOS Limited.CSM® is a registered trademark of ScrumAlliance. All the online courses are accredited by respective governing bodies and belong to their respective owners.