Reviews about Botanix Cloutier

Guillaume Leclerc

2018/02/10

1 /5

The warranty offered is -worthless-, they do not care about customer service one bit. We purchased 2 apple trees this spring, the kind with 4 different grafts on them. As you can see in the pictures below, that is the state they were in when they DENIED our warranty claim, saying there were still leaves on the branches. For one of them, "leaves on the branches" is generous to begin with, for the other, half the branches don't have leaves, which would mean that we're losing out on multiple grafts. On a tree that was sold as having a multitude of apple types, that is not what is expected at all. We would never recommend doing business with them for any plant you expect to keep in the long term. Treating them like a short term flower shop may be a safer approach.