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Online Banking Login

Online Bank Login

Lost or Stolen Cards

MasterCard Debit Card Information:

For Lost/Stolen Cards: Please call Wayne County Community Federal Credit Union immediately at (330) 669-2117 or (330) 682-2117 during normal business hours. If it is after normal business hours for the credit union, then call (866) 987-1457 to have your card blocked. On the next/following business day, you will need to call the credit union at (330) 669-2117 to have a NEW card number issued. Remember: If your card has been lost or stolen and we are not notified within 24 hours, you could be liable for all transactions that were done with the card and card information. We cannot put stop payments on any transactions being done with your debit card.

For Any Disputes:

You must ALWAYS contact the merchant first - noting the date, time and person you spoke with before disputing anything with the Credit Union.

If the merchant will not do a refund, you will need to call (866) 987-1457 Monday - Friday 8 a.m. to 8 p.m. in order to dispute the transaction(s). There is a fee of $25 for EACH dispute in question that will be charged by the credit union. You as the member could be liable for the first $50.

VISA Credit Card Information:

For Lost/Stolen Cards: Please call Wayne County Community Federal Credit Union immediately at (330) 669-2117 or (330) 682-2117 during normal business hours. If it is after-hours, please call (800) 808-7230 from 7 a.m. to 9 p.m. (Customer Service Line), or (800) 991-4964 after-hours for the Customer Service Line. If your card has been lost or stolen and we are not notified within 24 hours, you could be liable for all transactions that were done.

For Any Disputes:

You must ALWAYS contact the merchant first - noting the date, time and person you spoke with before disputing anything with the Credit Union.

If the merchant will not do a refund, you can dispute the transaction through Visa by calling the Customer Service line at (800) 808-7230.

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*APR = Annual Percentage Rate. Rate based on creditworthiness and term of loan. Rates are subject to change at any time and are not guaranteed. **APY = Annual Percentage Yield.
Your savings are federally insured to at least $250,000 and backed by the full faith and credit of the United States Government, National Credit Union Administration, a U. S. Government Agency. Wayne County Community Credit Union is an equal opportunity housing lender.