311 City Services

Featured Services and Programs

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Check Status of Service Request

13 Service Request Types Available via Service Tracker

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Chicago’s Open311 brings unprecedented levels of openness, innovation and accountability to the delivery of City services. We’ve reinvented and reinvigorated City service delivery with the latest in digital technologies.

Open311 provides the technology to submit photos with service requests, allowing for more accurate and detailed reporting of issues to City departments. The 311 Service Tracker lets you track service requests from submission to resolution of issue and status email sent to requester.