Technology would boost test scores, as engaged and motivated students acquired advanced skills, problem-solving abilities, and a growing thirst for knowledge.

By 2001, educational materials developer William D. Pflaum had begun to suspect that technology was not the all-purpose solution it had seemed. He decided to see how computers were really being used in U.S. classrooms and embarked on a yearlong road trip to a cross-section of elementary, middle, and high schools throughout the nation. In this book, he recounts his journey. Although he did find technology application to admire, too often he found broken promises: millions spent for little measurable gain, problems instead of solutions, a fix instead of a fix.

This inside look at computer use in our schools shares the voices, experiences, triumphs, and frustrations of educators and students in urban, rural, and suburban settings. The author provides insight into the key roles that computers currently play in the classroom and clarifies what we must do ensure that the promise of technology is fulfilled . . . and that students truly benefit.

WILLIAM D. PFLAUM'S oldest son went off to college lugging an Osborne computer. The Osborne, the earliest commercial portable computer, weighed 20 pounds and had a 3-inch screen. Back then, Bill believed in the promise of computers for his family, himself, his business, and schools. He still does.