Lake District National Park Authority

The Lake District National Park Authority looks after this unique corner of England,
encouraging people to enjoy and understand its beauty and helping those who live and work here.
We have a statutory duty to conserve and enhance the natural beauty, wildlife and cultural
heritage and promote opportunities for the understanding and enjoyment of the special qualities
of national parks by the public.

One of the ways we do this is through our new Lake District Ambassadors programme. More than 17
million people visit the Lake District every year, many for the first time. People come for a
huge variety of reasons but the top five include walking, exploring the country side, getting
on the water and visiting attractions. A rural and often remote environment, the Lake District
can feel overwhelming to some who arrive and are unsure where to start. That’s where our
fantastic volunteers come in. Based at key locations across the National Park, Lake District
Ambassadors are passionate people, easily identifiable in their vibrant kit, on hand to help
visitors make the most of their trip.

This is an exciting opportunity for you to join our team as a Lake District Ambassador and help
visitors make the most of their time in our incredible National Park.

Key Responsibilities

Be a ‘friendly face’ to visitors and provide helpful and accurate information.

Signpost visitors to attractions and activities.

Help visitors have a great experience of the Lake District by sharing what you love about
it.

Be an ambassador for the Lake District National Park Authority and demonstrate our values.

Personal Specification

Excellent communication skills

A friendly and approachable manner

A love for the Lake District and good local knowledge (or willingness to learn)

Reliability and flexibility

Be open to continuous development

What this role offers

Amazing opportunity to volunteer in one of the most beautiful landscapes in the world

A professional package of training

A dedicated staff supervisor

The space to develop existing skills and gain new ones in a practical working environment;

Support from a motivated and enthusiastic team

A calendar of social and celebration events with staff and volunteers

Reimbursement of expenses.

Time commitment

Lake District Ambassadors operate at key locations over all the major school holidays. We ask
for a minimum commitment of 12 days a year which includes training days.