You're the best! I searched a lot of sites, you nailed it!
OMG thanks to you! That thing was driving me crazy.
Thanks! Great advice, simple and clear. And it worked!
Thanks a lot. I never knew this before.
Thank you so much. It's fixed!
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"If you notice that there are still lights lit up on your router..."

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Hi allisondawn20011,

Based on te picture (Arris modem) and the situation above, it seems like you only have to press a button. It`s called a STANDBY BUTTON. If you don`t have that feature, try to power cycle everything (with a twist).

This means you have to unplug the power cord. If you notice that there are still lights lit up on your router, you have to find where the backup battery is. If you see it, carefully eject it. Once you remove it, all the lightrs on the device will shut down.

Wait for about 1-2 minutes. Carefully place the battery back into the modem, plug it back in and wait for the lights to be stable. If this does not work, you have to call Comcast to have it reset.

"Line and you still dont get any internet to you ds light you might..."

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The blinking light would mean or cause by one or two things either there is no signal or the modem cant lock out on to their frequency that is cause by too low or a bad modem . You might want to check the cable if there are twisted lines that may affect the feed . Worst come to worst if you see nothing wrong with the line and you still dont get any internet to you ds light you might consider calling their technical support in which will help you on this matter ill give you the comcast telephone number: (1-800-934-6489) they are available 24/7 so you can reach them anytime . you can also chat with their agent on this web site just scroll down to most buttom portion adn you will see chat with an agent heres is the website http://customer.comcast.com/contact-us/.

"You will need to reset the router by pressing the little button on..."

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Unplug it from the power source, wait about a minute, re-plug it in and wait, if the ambar light is still showing, you will need to reset the router by pressing the little button on the back for about a minute, please note that a new password will be needed for your network, since you will reset it and will be open.

If resetting the router does not help, then you need to call your internet service provider to verify that you have service or their server is not down.

"No active users currently connected using the wireless network..."

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It should keep on flashing, it is an indicator that ethernet and modem is working. The wifi light is not on because maybe there`s no active users currently connected using the wireless network. This is normal and If you think that this is not normal try to contact your ISP provider.

Good luck if you need farther assistance, just comment on this post and I will try my best to help you.

"There is no power then call your internet service provider and see if they..."

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Could it be that the modem is off? Please check the power if it is turn on as well as if it is plugged in correctly. If there is no power then call your Internet service provider and see if they can have it working. If they cannot make it work and you are still on the warranty period they might need to replace the device for you.

"Red means not working or not connected..."

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Red means not working or not connected. Have you tried contacted virgin mobiles tech support and ask them does all of your network internet work your digit tv work with programming that you are paying for. It would seem the easiest way is to contact virgin tech support they should be able to tell you and do a diagnosis on the router.

"Router lost the connection settings from the internet and the wireless..."

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Try to power cycle the router and check for the lights if it will lit up properly, if not you can check the settings of the router by accessing the configuration page..it might be that the router lost the connection settings from the internet and the wireless.

"The upstream level of your computer is very high..."

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The upstream level of your computer is very high. Commonly it is due to several spliters or it got substandard or bad wiring. It could be a problem with the Comcast, it could also be a problem with the modem and the pole.

"The power in my house blinked and now my modems ds light is blinking orange..."

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The power in my house blinked and now my modems ds light is blinking orange. I`ve tried unplugging everything and waiting a few minutes and pluggin...

The power in my house blinked and now my modems ds light is blinking orange. I ve tried unplugging everything and waiting a few minutes and plugging everything back in. I ve also tried the pinhole reset. Nothing is working

"I got home the us/ds light was blinking anf the power li...~i have a..."

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I have a arris modem from comcast. Everything was working fine when I left for work, when I got home the us/ds light was blinking anf the power li...

I have a arris modem from comcast. Everything was working fine when I left for work, when I got home the us/ds light was blinking anf the power light was on but the online light was off. The wifi light was blinking. We hyad no pwor outages, nothing was touched or moved. I called tech support at comcast and we hit the reset button, powered it off and on, changed the coax cable. TV works fine. Need help. They told me the modem failed and to replace it.

"My xfinity model has its `us/ds` blinking and the `online` is off..."

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My xfinity model has its `us/ds` blinking and the `online` is off, how to make the `online` on?

I have connected the model to cable wall outlet. the power is on and the `wifi` is on. but the `online` is off. the `us/ds` is flashing. somebody say it is standby, but how to make it ready and online?

" everything is connected correctly to the modem but the us/ds light keeps flashing..."

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I`m trying to hook up my xfinity modem. They sent me a self installation kit. Everything is connected correctly to the modem but the us/ds light ...

I m trying to hook up my xfinity modem. They sent me a self installation kit. Everything is connected correctly to the modem but the us/ds light keeps flashing. Not sure what s wrong. I suspect its because I have DirecTV and satellite signals are coming from all cable outlets in the house. I could be wrong, though. Any help to get this modem going would be helpful. Thanks.

I just want a straight answer to how can i resolve this problem because I`ve been searching and found nothing on what to do when the Us/de led ligh...

I just want a straight answer to how can i resolve this problem because I ve been searching and found nothing on what to do when the Us/de led light keeps on blinking but the cable seems to be working just fine its just that light this case problems with internet access

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I have a comcast modem, the ds light keeps flashing and i have no internet. but my phone and xbox connect to the wifi just fine. i`ve pressed the litt?

The following questions have been merged into this one. If you feel any of these questions have been included in error help us improve our content by splitting these questions into seperate discussions. Please unmerge any questions that are not the same as this one:

I have a comcast modem, the ds light keeps flashing and i have no internet. but my phone and xbox connect to the wifi just fine. i`ve pressed the litt?

Why won t the standby light come on on my computer cable box comcast?

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