Have you ever felt frustrated because you were given more information than they could possibly remember? This is called “information overload” and it can happen on the first day or first week of a new job, starting at a new school, or beginning a new class.

Mastering all the new information in the first day or even the first week is an unrealistic expectation. Look at the handout, Information Overload and fill in the chart.

Question #1:

A. What behaviors or feelings can result if an intern receives too much information too fast?

B. What are appropriate responses to receiving too much information?

Question #2:

A. What behaviors or feelings can result if a new intern does not receive enough information to do the job properly?

B. What are appropriate responses to receiving too little information?

Teacher Notes

Provide students with a personal example of when you felt overwhelmed by receiving too much information. Discuss what feelings came up for you, and how you responded. Facilitate a class discussion based on the Information Overload handout. Offer the following suggestions if they are not mentioned:

This activity gives students an opportunity to reflect on their internship experiences and the key takeaways from related lessons, such as what skills, techniques, and concepts can be applied to college and future work.