All too confusing? Call us on 087 362 8000; or send us an email to info@takealot.com. One of our friendly employees will get back to you pronto.

When do I get it?

Prepaid codes are delivered to you via email as soon as payment has been approved.

When do I get it?

Once payment has been approved, purchased eBooks are added to your Digital Library, ready for you to download.

When do I get it?

Gift vouchers are delivered via email to the recipient as soon as payment has been approved.

Of course you want to know — When do I get it?

We strive at all times to get it to you on time but here are some indications:

If we say In Stock, we dispatch within the time frame of the shipping plan you selected.

If we say In Stock (You can also collect in cpt), the stock is available from our Cape Town warehouse and you can collect on the same working day if your payment has been authorised and you collect before 5pm.

If we say dispatched between X and Y days then it takes X to Y days to receive from a supplier and it will then be with you within the time frame of the shipping plan you selected.

If we say Pre-order it means that your item will be dispatched to you on the day it's released and arrive with the time span of the shipping plan you chose.

And then there's the Weekend. In order to receive goods on the weekend, select our weekend delivery option when checking out.

If this is all too confusing, call us on 087 362 8000 or send an e-mail to info@takealot.com. One of our friendly employees will get back to you pronto.

If your order is eligible for COD, it will be displayed as a payment option for you at checkout.

Free Exchanges & Returns for 30 Days

Returns

If you are not completely satisfied with your purchase, simply return the items to us in their original condition and packaging within 30 days of receipt and we will issue a credit which can be used to place a new order.

Exchanges (Fashion, sportswear and shoes only)

Wrong size? Don't quite like the colour? You can exchange your purchased item for a different size and/or colour up to 30 days from the day you received it, completely free of charge.

The item must be unworn and unused (other than trials) with the original tags still attached. Packaging should be returned in an undamaged condition with the item

When does this policy not apply?

If the item is:

older than 30 days

opened, unsealed, used or missing any accessories

a digital product such as an eBook, electronic voucher, gaming code or other digital download;

an audio or video recording or computer software that has been unsealed;

a newspaper, periodical or magazine;

a foodstuff, beverage, or other product intended for everyday consumption;

a nursing or maternity product that has been unsealed, including (but not limited to) breast pumps, bottles, formula, maternity underwear, nappies and wipes;

a beauty product or fragrance which has been used; or

a product which has been personalised for you or made to your specifications.

Johan, South Africa. 8 December 2014

Ashley, South Africa. 11 February 2015

Bought this as a gift, but the recipient loves these things so they must be good!

Anni, South Africa. 9 December 2014

Great product, really easy to use and does not take up too much counter top space. After months of researching I finally purchased the Dolce Gusto, not dissapointed! The great thing is that you are able to modify each serving to your preferred taste!

Emile, South Africa. 11 May 2015

Great

Paulo, South Africa. 4 August 2016

Nice flavour, a little expensive, but that's Nestle's fault...

Shawn, South Africa. 3 December 2014

Fantastic coffee machine! From start to steaming cup of coffee within 2 minutes, which includes heating the water. I like the fact that you can set the strength of the coffee with the dial on the machine. Thereâ€™s no guessing like the other â€œpodâ€ machines. Each capsule has a recommended strength shown on the cap.
The cappuccinos are my personal favourite. The americanos are also very good. The milo capsules are great for the kids as well. The only downside, is that only Nescafe currently makes the capsules for the Dolce Gusto machines. But their range of coffee is wide and of a good quality.

Andrew, South Africa. 4 December 2014

Great machine! I absolutely love how quick and effective it is. I just hope the coffee selection becomes broader over time

Anton, South Africa. 5 December 2014

Using this machine for a week now. Making an average of 2 beverages (coffee) per day in my office. Clean, quick, convenient and easy to use, especially in the office environment. Glad I made this choice above the other machine. It has the smallest footprint to fit neatly on the desk. Looking forward to trying all the other available beverages.

Amanda, South Africa. 4 December 2014

Great machine. Easy to use.

Siksha, South Africa. 2 August 2016

Enjoyed this flavour

Nastasja, South Africa. 12 January 2016

A really adorable machine that makes amazing coffee easily! In love with this machine.

Charmaine, South Africa. 9 May 2014

Excellent service and good product. Very happy so far.😀

Denelle, South Africa. 23 March 2014

Gorgeous and makes great coffee

Elgar, South Africa. 3 December 2014

Great tasting coffee. Easy to brew. A variety of flavours for different brews

Imraan, South Africa. 7 December 2014

Easy to use. Good quality end result. Large variety of drinks unlike the more expensive Nespresso. Recommended

Elton, South Africa. 30 August 2016

Excellent product. Easy to use. No mess, no fuss. Wide variety of pods.

michael, South Africa. 5 December 2014

What a nice little gadget for the kitchen.Nice range of coffee flavours. Works like a dream

Laura, South Africa. 4 December 2014

Awesome coffee machine. Great variety of flavours. Quick and easy.

Barry, South Africa. 27 August 2014

Very easy to operate. Great tasting coffee

Sheyaam, South Africa. 3 December 2014

Awesome product

Gavin, South Africa. 28 January 2015

Great flavour to accompany great service

Jackie, South Africa. 25 February 2015

Love it

Adrian, South Africa. 20 January 2014

A really good cup of flavoured coffee, worth the buy

Marussia, South Africa. 28 July 2014

excellent qualify and value, best coffee ever

Nazneen, South Africa. 10 December 2014

Love this coffee shop quality beverages every time. So many different flavours and all of them tasty!

Armand, South Africa. 30 December 2014

I don't drink coffee or any hot drinks for that matter but this machine, wow. Really easy to use. Very fast. Flavours are very nice and well worth the money.

Stacey, South Africa. 15 July 2015

LOVE LOVE LOVE THIS MACHINE! We put it to work every morning making cup after cup of coffee, chocochino, milo, chai tea and even iced tea! It works really fast, heating and cooling the water in seconds. It comes ready to use, and is easy to clean, and easy to use. The only downside is we keep running out of capsules - a bottomless box of capsules would be fantastic.

ismail, South Africa. 5 December 2014

I was tracking Coffee machines for a while before purchasing and I must say I found more than a Coffee machine. 2 Thumbs up for the product and Love the deal Takealot gave me

Celeste, South Africa. 8 December 2015

WOW that is all I can say. I am totally in love with this machine as I am not really a big coffee drinker BUT you can make tea, iced tea AND hot chocolate as well. AND the coffee tastes AWESOME!!!!

Dylan, South Africa. 15 January 2014

Great product, highly recommended.

Kausar, South Africa. 9 December 2014

Simple easy to use. Love it!

Gerhard, South Africa. 10 June 2014

This is such a nice machine, love having Coffee House quality beverages at home any time.

Magdalena, South Africa. 30 May 2014

lekkerste koffies ooit!!!!

Lynn, South Africa. 17 July 2015

Absolutely brilliant machine, quick, easy to use, and a nice variety of coffee's and hot chocolate to choose from. Love my new addition.

Nick, South Africa. 13 January 2016

A good looking and stylish machine that makes great hot or cold drinks. Very easy to set up and operate.

The capsule range is fairly restricted and only readily available via takealot.com or the dolce gusto website. It is also fairly pricey at R 89 for 8 or 16 drinks depending on whether the drink requires one or two pods (capsules).

NB! NOT COMPATIBLE WITH NESPRESSO CAPSULES or alternative brands that are generally compatible, and offer far greater variety, often at a lower cost. The Dolce Gusto uses much larger pods than those used in the Nespresso, Caffittaly, My Coffee, and other similar brands that are generally compatible with each other. The smaller pod machines can be used with the Mug & Bean and other capsules available on supermarket shelves.

If you are happy with the Nestle range of products it is a good machine. You can also get products like Milo and Nestea Peach that are not available in other ranges as far as I know.

The service and delivery from Takealot were great as usual. I just wish that there had been better information on the compatibility issues on the site before I bought it, as I was under the impression that it could be used with the Nespresso and compatible capsules.

Heinz, South Africa. 4 December 2014

Great machine, great coffee, works very well and quick
Only downside for me is water tank capacity, but easy to refill

Shaun, South Africa. 9 November 2015

besides being able to make warm and cold beverages. there are no compatible capsules as well as it cost roughly R90 for 8 special coffees or 16 americano coffees which works out to being very expensive. unless you have deep pockets its not a recommended capsule machine

Sherodeen, South Africa. 28 November 2014

LOVE the machine!! Makes THE best coffee ever!!Perfect everytime

Gavin, South Africa. 8 February 2016

AWESOME PRODUCT
SHOWED HAVE MORE SPECIALS ON THIS PRODUCTS.
BEST ON THE MARKET.

Brian, South Africa. 4 December 2014

This is the best

Albertus, South Africa. 4 December 2014

Even I can make a cup of coffee now
.

thesan, South Africa. 10 January 2016

the machine is made by delonghi and the capsules by Nescafe. It works well enough except the capsules required for this machine are only those made by Nescafe Dulco Gusto as opposed to the more widely varied options available for any Nespresso machine (made by so many varied, other coffee manufacturers). This means you are locked in to their upper end pricing, limited options, out-of-stock problems etc. Stick with a Nespresso or Nespresso pod compatible machine.

Jo-anne, South Africa. 19 March 2015

Very good product.

Dallace, South Africa. 4 December 2014

I've started making excuses just to use my Dolce Gusto - the range of drinks is outstanding. Loving it!

Shahkera, South Africa. 11 December 2014

great

Janine, South Africa. 27 April 2016

Super easy to use. Worth every cent for sure!

Sophie, South Africa. 4 December 2014

I don't know where to write a message to ask my question. But I want to know if every capsule of Dolce Gusto can work on this machine, like the capsule for tea or coffee latte or cold drink and others ???

it would be great if someone can answer me !!!
thanks

Karen, South Africa. 22 June 2015

Very nice and easy to use.

Jal, South Africa. 7 October 2015

Excellent product, highly recommended. I own two of these machines and so far they have worked well. We must use bottled water, local tap water clogs the machine. takealot capsule prices equal those of large retailers and they get delivered. Easy!

Lelanie, South Africa. 5 February 2016

Excelent buy! Love it every time I use it

Jorge, South Africa. 20 July 2015

Great machine. Excellent coffee and kids love the hot chocolate. A must have in your home

Zaheera, South Africa. 8 June 2016

It was an excellent buy. The Dolce Gusto is in a class of its own. Each family member gets to enjoy a drink of their choice with such a wide variety of pods that are available.