*Shipping timelines are inclusive of processing. Once your order has shipped you will be notified by email and provided with tracking information

Will I receive tracking information for my order?

Once your order has shipped you will be notified by email and provided with tracking information. Note this can take anywhere from 5-10 business days post order.

Why are there no updates on my orders tracking?

The time between the initial package scan and its arrival in the country of delivery, is the lengthiest amount of time. Once it arrives in the country of delivery an estimated delivery date generally updates within a few business days.

Why is my order cost different than my bank charge?

As our prices are listed in USD (as indicated at checkout) you may notice a different charge on your bank statement than on your orders receipt, this is due to the conversion rate processed by your bank.