Crozscore:

Crozscore:

Software Description:

This tool is built for B2B software and technology companies. It provides customer support by enhancing internal collaboration and breaking down the barriers that can trip up most organizations.
TeamSupport's most important capabilities include advanced customer service portals, integrated screen recordings, real-time internal collaboration, built-in reporting tools, and multi-channel support.
Advanced Customer Service Portal is designed to fit right into user's website so his customers can get answers 24/7: customers can submit and check up on tickets, search the knowledge base, add screen recordings/attach files, and participate in community forums.

Software Description:

Interakt is an All-In-One Customer Engagement and Support suite.

Capture: Acquire new leads through exit popups, notifications, live chat and custom forms.

Retain: Segment and manage leads and user activity data through in-built CRM. Provide real-time 24/7 support through live chat, helpdesk and a knowledge-base. All of this with just a one time simple javascript integration.

Anyone with an online presence that wants to engage with their site visitors would benefit from Interakt. It helps you create a point of contact between you and your site visitors.

Software Description:

Teamleader enables small and medium sized businesses to organise their business, build better relationships and collaborate with their team in a single tool.

A simple interface and a variety of integrations allow your business to stay efficient, optimize workflow and work smarter.

Features:

API

Chat

CRM Integration

Dashboard

Inventory Tracking

Notifications

Scheduling

Task Scheduling/Tracking

Feedback Management

Analytics

Customer Management

Email Integration

Social-Media Integration

Features:

Marketing Automation

Notifications

Third-Party Plugins/Add-Ons

Customer Management

Dashboard

Scheduling

Audience Targeting

External Integrations

Email Integration

Multi-User

Lead Scoring

Lead Management

A/B Testing

API

Data Import

Data Export

Conversion Tracking

Contact Management

File Sharing

File Transfer

Features:

Vacation Calendar

Attendance Tracking

Employee Database

CRM Integration

Chat

PayPal

BitCoin

Stripe

Multi-Currency

Click-to-Dial

Conversion Tracking

Time Management

Payment Processor

Billing/Invoicing

Budgeting

File Sharing

Batch Permissions & Access

External Integrations

Contact Management

Contact Sharing

Data Visualization

Forecasting

Data Import

File Transfer

Data Export

Notifications

Email Integration

API

Project Management

Google Apps Integration

Third-Party Plugins/Add-Ons

Gantt Charts

Multi-User

Call Tracking

Dashboard

Scheduling

Calendar Management

Customer Management

Lead Management

Task Scheduling/Tracking

Lead Scoring

Summary:

Customer Management: Users can easily and quickly access information on issues they've had recently, who else has been contacting them, and what products they are currently using.

Ticket Management: Includes easy to use features like reminders, and customizable automations.

Products & Inventory: Users can tie tickets to products to better track where customer issues are coming from and associate feature requests and bug fixes appropriately.

Collaboration & Teamwork: TeamSupport allows its users to collaborate effortlessly with the team using a variety of features like the water cooler, groups, and internal chat.

Teamleader helps you and your team work smarter so your small business thrives. Bringing CRM, project management and invoicing together with an intuitive software solution, Teamleader enables your team to collaborate, organize and build your business.

Who are the main user groups of this service?

Teamleader enables small and medium sized businesses to organise their business, build better relationships and collaborate with their team in a single tool.