This position requires a deadline driven and detail minded individual who will be responsible for maintaining and satisfying investor requirements. Focus will be on commercial mortgage risk management and customer service. Additional responsibilities may be added as company grows.

ESSENTIAL ACCOUNTABILITIES:

Plan and schedule own workload to most efficiently meet benchmarks.

Provide premier customer service to lenders, borrowers, other servicing staff and regional offices.

Review and assess commercial property inspections conducted by third party vendors and regional offices.

Work with customers to resolve any outstanding deferred maintenance.

Conduct due diligence of loan documents to ensure proper loan setup and servicing of the loan.

Prepare borrower requests for investor review, including narrative analysis of the borrower, property, location and market data. Analyze and process borrower request according to lender requirements and company guidelines. Requests include:

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