Members of the Cornell community have reported receiving phone calls whose caller ID indicates they are from a Cornell number (like 607-255-XXXX), and/or from off campus local numbers, but when they pick up, they discover it is a marketing/phishing call.

In early March CIT will be upgrading our current email routers. This process will take four days as we transition to the new routers. The new inbound email routers will support industry best practices in spam quarantine management. With the upgrade of the email routers spam will no longer be rejected, it will be quarantined in the PureMessage system.

Box launched an updated user experience back in September, making it even easier to work in Box. We encourage you to try the new Box experience. To try the new experience on your Box account go to https://cornell.app.box.com/on/allnewbox.

To see everything the new interface includes go to: http://itnews.cornell.edu/check-out-new-box-user-experience

All college owned computers currently have “Identity Finder” software installed in order to assist faculty and staff in identifying confidential, restricted, or personally identifiable, information that might be stored on them. Beginning in November 2016, CALS OIT will reinitiate the effort of automatically running Identity Finder on all college owned computers on a quarterly basis.

Following the completion of Identity Finder scanning on college owned computers, a results window similar to the image below will appear. If the software locates data that it identifies as potentially confidential, restricted, or personally identifiable, it is up to each employee to act upon the Identity Finder results and decide how to handle the data.

The Cornell “Guide to Data Discovery” can be found here and suggestions on handling Identity Finder scan results can be found on CIT’s Identity Finder website:

Microsoft has removed Outlook 2011 for Mac from the Office 365 Portal and announced that the email and calendar application will no longer be supported as of October 2017. For these reasons, and to focus support resources where there is greatest demand, as of March 31, 2017, Outlook 2011 for Mac will no longer be supported by the IT Service Desk and the Cornell Office 365 team.

On October 21, 2016, support will end for Symantec Endpoint Protection (SEP) and PGP Encryption. Individuals who installed Symantec Antivirus from Cornell websites on their personally owned computers need to remove SEP and install / enable one of the following options. Computers that are not transitioned away from SEP by October 21 will have out-of-date virus definitions, making them increasingly vulnerable to attack.

There is not a free home use license under Cornell’s current contract, CIT recommends the following free options:

Policy changes by the world’s major email service providers are increasingly starting to affect delivery of Cornell email for people who have chosen to automatically forward their Cornell email to another non-Cornell account.

In response, on May 31st, CIT will change the method used to automatically forward Cornell email.

Starting Monday, May 23, 2016, in order to better protect Cornell’s community against malicious email attachments that often pose as something legitimate, the IT Security Office has requested that a list of file types most often used to deliver malware be blocked from Cornell’s email systems. This change aligns our systems with those of many of our peer institutions and industry best practices.