Re: "Add to calendar" for SERIES webinars only adds the first date to Outlook Calendar

Also asking if there is any update on a fix for this? It seems to be a major missing piece in GTW functionality to be able to create a series of webinars but only have "add to calendar" work for the first one (mine are on different days of the week)

I have recently scheduled a series of webinars using your custom occurrence feature. i also selected that attendees only need to register once, the issue is that when attendees register and attempt to add all the occurrences to the calendar only one shows up (outlook calendar). please advise

Missing info for multiple sessions

we run webinars with 2 same sessions in 1 day. We run them as Custom with registration to all of the sessions.

After submitting the registration form, the registrant obtains an email mentioning correctly both sessions. When he/she wants to add the event into his/her calendar (Outlook), the invitation states only 1 session time (the first one). No choice is possible.

Is it possible to change the downloaded ics file settings so it offers both options of sessions?

Re: Missing info for multiple sessions

I'm sorry about the limits of recurring events within Outlook. Unfortunately we don't have a permanent solution when the recurrences may be multiple and/or not in regular patterns. Please see the comments on this thread for possible workarounds.