OUTAGE RESOLUTION: Google Drive – 2014/02/24

What happened?Google Drive experienced an issue.

Who was affected?Some users of Google Drive were affected by this outage.

What was the impact?The affected users were not able to access Google Drive.

What was the timeline of the incident?Start: 2014/02/24 11:45 – IT support analysts discovered an issue with Google Drive.2014/02/24 11:50 – IT support analysts contacted Google to report the outage.End: 2014/02/24 11:55 – Service was restored.

This outage information is based on the information available to IST at the time this alert was drafted. More information about this outage can be found at www.ist.ualberta.ca or by contacting the IST Help Desk at 780-492-9400 and will be added as it becomes available.