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100% Guaranteed Tickets

All transactions on TicketIQ.com are 100% guaranteed.
TicketIQ and its ticketing e-commerce partner, TicketEvolution.com, have carefully screened and certified its ticket sellers to ensure that all consumer interactions on TicketIQ.com are conducted with integrity, reliability, and convenience.

What is TicketIQ’s Low Price Guarantee?
A growing portion of TicketIQ’s inventory is backed by a "LOW PRICE GUARANTEE." Whenever you see you’ll know that you won’t find a lower price for your event than with TicketIQ. If you find a lower price on any valid ticket website, we’ll give you credit for 110% of the difference, redeemable on any TNTickets, IQ Certified + Low Price Guarantee listings. For Low Price Guarantee claim requirements, click here.

Who am I buying this ticket from?
Your purchase is being made from a TicketIQ verified ticket seller. Upon purchase, you will receive a confirmation email from us with all of the details on the specific ticket seller associated with your transaction.

BBB Accreditation
BBB has determined that TicketIQ meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. For additional information, please visit TicketIQ’s BBB Business Review here.

What is an IQ-certified ticket seller?
IQ-certified ticket sellers are local ticket brokers that have been rigorously screened and approved to sell on TicketIQ.com.

How will I receive my ticket?
Generally, purchase-confirmation emails and tickets are delivered within an hour of checkout. Please allow up to 2-days if the purchase was made on the weekend.

What is TicketIQ’s refund policy?
Refunds, exchanges, or cancellations are not permitted. Unlike most durable goods you buy in a store, a ticket only has value for a specific seat at a specific time. Therefore, there are no refunds, exchanges, or cancellations on any order once it has been submitted.

What if my event is cancelled?
If an event is officially cancelled and not postponed to a new date, you will receive a complete refund for your order from the specific ticket seller associated with your transaction.

To ensure a good ticket buying experience, TicketIQ and TicketIQ-certified sellers abide by and comply with the National Association of Ticket Brokers Code of Ethics available here.