Bought a Westinghouse TV. It went dark in 4 month. Repair was going to take 2 months. Finally got BB to agree to exchange. The TV display on the wall includes TVs that are discontinued, but they refuse to put up signs saying the TVs aren't for sale any more. The newer model of the TV I liked costs $500 more bucks. Twice the price of my original TV. Process of exchange took 1.5 hours. Still didn't get a TV. Phone support is no help. You will wait on hold forever if you call. Longer wait if you go into the store. But a TV elsewhere.

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by chrisdooley at Citysearch
March 17, 20121Best Buy

DONT BUY A TV HERE

★☆☆☆☆

Bought a Westinghouse TV. It went dark in 4 month. Repair was going to take 2 months. Finally got BB to agree to exchange. The TV display on the wall includes TVs that are discontinued, but they refuse to put up signs saying the TVs aren't for sale any more. The newer model of the TV I liked costs $500 more bucks. Twice the price of my original TV. Process of exchange took 1.5 hours. Still didn't get a TV. Phone support is no help. You will wait on hold forever if you call. Longer wait if you go into the store. But a TV elsewhere.

Offers great customer service as well as an extended selection of major and minor appliances. Has a wide selection of computer software. You can use the self-serve computers to order special items/services but may need assistance in using the computers; the technology is self explanatory but can be quite confusing.

Offers great customer service as well as an extended selection of major and minor appliances. Has a wide selection of computer software. You can use the self-serve computers to order special items/services but may need assistance in using the computers; the technology is self explanatory but can be quite confusing.

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