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CrashPlan Exiting Home Backup Service

22 August 2017

Code42 has announced it will exit its home backup service by Oct. 23, 2018 to focus strictly on its business and education customers. President and CEO Joe Payne said the company will honor its current home subscriptions but will not renew them.

Instead, the company has partnered with Carbonite to serve the home user while inviting small businesses that used the serve to consider its small business plan for $10 a month with the first two months free.

In CrashPlan Discontinues Consumer Backups, Joe Kissell, who has written extensively about home backups, makes a recommendation. "For easy online backups, switch to Backblaze," he writes. "I like Backblaze, and everyone I know who has used it likes it too. It was the runner-up in my Wirecutter article, but now it will move into first place. "

For more information see the text of the announcement below, which includes a link to a video by Payne explaining the decision.

Important Changes to CrashPlan for Home Service

Effective Aug. 22, Code42 will no longer offer new -- or renew -- CrashPlan for Home subscriptions and we will begin to sunset the product over several months.

CrashPlan for Home will no longer be available for use starting Oct. 23, 2018.

At Code42, protecting your data is important to us. As we shift our business strategy to focus exclusively on enterprise and small business segments, you have two great options to continue getting the best backup solution.

Please read on to determine how this change will impact your CrashPlan for Home subscription and what steps you should take to ensure a smooth transition to a new backup solution.