Accessing and Using mygov.mt

The website uses a vertical menu. This is made up of interactive buttons and not links. It is also split into sections with sub menu items. To focus on the vertical menu, users may click Alt + W. Once users click on the heading, it expands and the sub menu items can be browsed and activated by pressing the Enter key.

Registering for an e-ID account

(Maltese Citizens)

You must have an e-ID to use e-Government Services. The e-ID, or electronic identity, is a trusted authentication mechanism for citizens and businesses to identify themselves to electronically access services from across government.

If you don't have a new Identity Card, then you need to visit the Registration Offices in Blata l-Bajda Malta or in Rabat (Gozo), and apply for a new Identity Card while also providing an email address. The registration for an e-ID account will be made automatically with your request for a new Identity Card.

Registering for an e-ID account

(eResidence Document Holders)

You must have an e-ID to use e-Government Services. The e-ID, or electronic identity, is a trusted authentication mechanism for citizens and businesses to identify themselves to electronically access services from across government.

After confirming your identity, the Registration Authority will send you an email called ‘Activate Account’ including a button and a link to activate your account.

Click on the button OR copy and paste the URL into your web browser.

Figure 1: Activation Email

You will be redirected to the new e-ID Sign On page, where you need to enter your e-ID username (this is the same as your ID number) and your document number (this is the document number on your ID Card or Residence Permit Card). Please look at the samples provided on the screen if you have difficulty identifying the numbers to be used. Click on 'Activate' to continue with the activation process.

Figure 2: Activation using eID number and document number

You will now be asked to create a password for the first time, as can be seen in Figure 3. Type in a new password and confirm the password by typing the new password again in the next text-field. Make sure that the new password contains both letters and numbers. Finally click on 'Apply' to log in.

Figure 3: Creating your password for the first time

You will then be logged on and redirected to mygov.mt, as shown in Figure 4