Return Policy

For the first 30 days after the original shipment date of your order, if for any reason you are not satisfied with your purchase and you have not damaged the product through neglect or misuse, then you may contact Customer Support to obtain a return authorization number and shipping instructions. Once the product has been returned to us, your purchase price, less shipping and handling, will be refunded to you. The boxes can not have been opened. A restocking fee may be deducted at the discretion of the manufacturer.

We do not refund any shipping costs.

Returns after 30 days past the invoice date will not be accepted.

We do not offer exchange for this item.

How do I return:

1- Contact us via email, esip@magicxraymarker.com for an Authorization Number.

Return Policy

For the first 30 days after the original shipment date of your order, if for any reason you are not satisfied with your purchase and you have not damaged the product through neglect or misuse, then you may contact Customer Support to obtain a return authorization number and shipping instructions. Once the product has been returned to us, your purchase price, less shipping and handling, will be refunded to you. The boxes can not have been opened. A restocking fee may be deducted at the discretion of the manufacturer.

We do not refund any shipping costs.

Returns after 30 days past the invoice date will not be accepted.

We do not offer exchange for this item.

How do I return:

1- Contact us via email, esip@magicxraymarker.com for an Authorization Number.