Centrica Energy & Centrica Storage Limited (BASIS lead – was going to manage a team of BASIS people to do the work, but the scope of the project changed, so Paul got another SAP BASIS Administrator onto the project and worked with him to build a new SAP environment for Centrica Storage Ltd, based on the Centrica Energy SAP systems)

Hitachi Rail (provided technical knowledge and guidance)

Centrica Energy (covered for Gaye Berry for 2 weeks, then went on to provide further assistance. Proved that LVM could actually be used (the project originally thought that it could not be))

Surrey County Council (stepped in at very short notice, to rebuild a production SAP Solution Manager system on Windows Server and DB6. Included installing and patching DB6)

HOPE (provided SAP BASIS technical assistance over phone and e-mail)

Wilko (SAP BASIS lead – identifying SAP performance and reliability issues, then presenting recommendations to the business, as well as promoting getting additional Capgemini staff on-site if required)

Southern Water (technical go-live review of a new customer facing SAP system)

Planning and designing new processes or solutions which address the business requirements, whilst ensuring the overall integrity of the SAP system. This requires close liaison with all business units and projects impacted by SAP

Leading role in introducing new technologies, building new end-to-end systems and managing the operational integrity of the business systems solutions.

Main responsibilities:

Team leader of 2 full-time members of staff and management of contractors during short-term projects. Duties include interviewing and selection, management, time control

Administration and development of SAP EP, BC and ITS environments

Successfully designed and implemented secure stand-alone connections between remote sites and local SAP servers via the Internet using ADSL, CITRIX, IAC clients and WYSE terminals. Liaised with Barclays security to develop a plan for a secure, robust solution which would be integrated into the Barclays WAN (would be a first for Barclays Bank)

Production support consisting of problem solving on interface failures, exports and other technical incidents. Involves discussions and contact with the business area affected by the problem and our own support areas

Joined as a junior member of the SAP BASIS team whilst on an industrial placement year from University (I was the SAP Centre’s first placement student – they have continued to have placement students since then):

Replaced an external contractor to manage the rollout from SAP GUI 4.0b to 4.6d to the Barclays group (worldwide) as part of the Group Wide Rollout Project. Spent 4 months visiting Barclays Bank Strategic Business Units around the UK to provide technical expertise in multiple IT environments