Privacy Policy

1. Terms and ConditionsAna Hotels Ltd., registered with the National Authority for Supervising Personal Data Processing (NASPDP), processes the data you provided by using the data collection services and online bookings available on this website and at the hotels (1) for dealing with your booking request that you have agreed to when requesting the service, (2) for marketing and promotional purposes, including us asking for your opinion regarding your level of satisfaction with our products and services, in which case our staff/collaborators or specially qualified organizations contracted by us may contact you and (3) to ensure guest safety all hotels are under closed circuit video surveillance.Ana Hotels manages the personal data received during the use of its websites according to the current legislation regarding personal data protection and disclosure of public interest information (according to the 677/2001 act).Should you voluntarily provide Ana Hotels with any kind of personal data, you agree with Ana Hotels recording and managing the data for the purpose and duration of the transaction.Ana Hotels uses your personal information to better understand your needs, to help you finalize transactions and orders, for communication purposes, to provide you with services and support, update you about our services and our limited special offers. We occasionally use the information you provide to contact you about various types of research with regard to our services in order to optimize them and ensure that they meet your requirements. We respect the private character and safety of the information provided when you use our website, including the provision of private data, whereby we apply the current confidentiality policy.

2. Data ProcessingIn order to be able to see the information available on www.atheneepalace-hotel.ro, no personal data are necessary. However, the online booking system, the career services, newsletter updates and contact options require some personal information.

3. Use of DataAna Hotels uses the personal data provided, yet not exclusively, for the following purposes: fulfilling online orders, communicating information about new products, services and special offers etc. the credit/debit card details are utilized exclusively for the processing of payments authorized via the online booking system.

4. Safety of InformationIn order to avoid the unauthorized use of personal data, Ana Hotels uses internal procedures and security technologies towards the protection of personal data collected from www.atheneepalace-hotel.ro.

Our website may include links to other web pages that are outside of our control. Should you access these links, you may access web pages whose confidentiality policies may differ from those implemented by Ana Hotels.

5. NoticeYou are not required to provide us with your data for the purposes mentioned in the first article above. By providing us with your details via this website, we ensure that all the information is safely managed and that the rights offered by the 677/2001 act regarding the protection of personal data and the free data circulation, as well as those rights offered by the 506/2004 act regarding personal data protection and the protection of privacy within the electronic communications sector (the right to access, intervention, freedom from an individual decision, the right to address any issue in court, the right to reject future processing of your data and the right to request their deletion. To exercise any of these rights, you can contact us using the following address: Bucharest, 1C Poligrafiei Street, 1st Floor, Office No. 9, Sector 1 and Postcode: 013704 or email us at office@ana.ro.

6. LegislationWe abide by the requirements of the 677/2001 act regarding personal data protection and the free circulation of this data, amended and complemented by the 506/2004 act regarding personal data processing and the protection of personal privacy within the electronic communications sector. The current confidentiality policy abides by the Romanian legislation currently in use. Should litigation take place, mutual agreement will be sought within 30 business days from the processing of the complaint at our headquarters. Should the mutual agreement fail to be reached before the foregoing deadline, the competence of the Bucharest Court of Law shall be considered.