Privacy policy

The processing of your personal data is performed for the purposes of:

customer administration;

passenger administration;

marketing, direct marketing and public relations;

loyalty programs;

safeguarding and protecting our company, sector and organisation;

market research and assessment of products and services;

administration of disputes and fraud control;

personalizing and enhancing your customer experience.

Brussels Airlines may disclose your personal data to its affiliates and commercial partners.

Since our company operates internationally, you agree that your personal data may be transferred to locations outside the European Economic Area, including to countries that do not offer an adequate level of protection, such as the US.

Such transfer of personal data may be required by applicable law or necessary for the execution of the contract between you and Brussels Airlines. If not, we will protect your personal information during such transfers using appropriate contractual clauses and assurances from our contracting parties.

You have the right to access your data and, if appropriate, to request rectification of any erroneous data relating to you. You may furthermore, at any moment, object by means of a simple request and free of charge, to the future processing of personal data relating to you for the purpose of direct marketing. These rights may be exercised by sending an e-mail to legal@brusselsairlines.com.