Major cities in Germany and the rest of Europe are about to become disaster zones. An unprecedented heat wave is crippling Berlin, while Paris is threatened by riots and looting in the aftermath of a devastating storm. In Emergency 2012, rescue specialists with their state-of-the-art gear await the player's commands to restore peace and stay on top of the situation. Everything is available, from rescue helicopters and tow trucks to fire engines with turntable ladders and, as a new feature, even surveillance drones.