Technical Solutions Architect, Bell Media

Bell is a truly Canadian company with over 137 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.

To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.

If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.

Bell Media is Canada's premier multimedia company with leading assets in television, radio and digital media, including CTV — Canada's #1 television network, and the country's most-watched specialty channels. It is a critical component of Bell’s commitment to leverage strategic investments in broadband networks to offer Canadians the best available content on any of the four screens they choose: television, smartphone, tablet and computer.

Position Description:

We are seeking a motivated Technical Solutions Architect, a devoted problem solver responsible for the overall execution and organization of the development effort for various components of our digital applications, with a primary focus on our customer user management and direct-to-consumer/ OTT workflows. The Technical Solutions Architect has the ultimate responsibility of making technologies work together and, as a result, is a key role that contributes heavily towards the success of any project. They transform the requirements into architecture and design documents used by the rest of the team to actually build the solution.

Technical Architects are also responsible for guiding development as well as obtaining buy-in and acceptance of the technical architecture. They understand and predict from afar how all the pieces will fit together and identify potential issues and risks early on to develop mitigation strategies and contingency plans. The successful candidate will have advanced communication and negotiation skills, as well as an innate ability to simplify complex technology concepts and to plan, prioritize and seamlessly integrate all moving parts to deploy successful solutions.

Job Duties/Accountabilities:

Own the customer user management and direct-to-consumer/ OTT system integrations, working closely with vendors and internal teams

Support existing and new user management and OTT workflows, including investigation into customer issues

Suggest enhancements to existing to improve customer experience based on investigation into customer issues

Analyze and evaluate business and technical requirements from RFP/BRD and architect and design the proposed technology solution

Producing architectural documents that define, describe and specify solutions for committed projects using our core product as the foundational elements. Component diagrams and descriptions, sequence diagrams, and non-functional requirements are examples of the information expected in architectural documents.

Work closely with development teams and external vendors, leading the creation of high-level designs that realize solutions

Work closely with development managers and project managers to ensure successful delivery of solutions, focusing on ensuring that all committed customer requirements are met and are implemented according to high-level design

Please apply directly online to be considered for this role. Applications through email will not be accepted.

Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.