Very nice and well put together dealership compared to some of the other ones around this area. We were recommended here by a family member for the best deal on a Lexus and was able to get it here with Thien Nguyen.

My salesman Ken was very kind and helpful with understanding my needs and wants. The journey was a bit rough the first year, 2017, having to wait one whole year to buy this car, because of the damages done to it by the toyota repo man, which should of never of happened. Moving forward, when it was sold back to me by toyota, I did not know nor was I informed that the vehicle was damaged by the repo, during the re-purchasing of this vehicle that is. Now having to eat $5,919.00 and be upside down, and plus the price of another vehicle, is the bad news. Now, financing $29,834.46, Because I wanted to be happy with my vehicle, so I got the this one. I am Not 100% happy with the deal , but I am hundred percent happy with the car! thank you Ken

A disagreement on the down payment prevented me from getting a car I had looked for and wanted for an extended period of time.. initially the agreement was for a full cash down payment equaling $2,100... I told them that I could possibly be willing to trade my current car in as part or the whole amount down.. from there on they told me that they could only take my car as trade in for $ 1,000 .. (noooo) and then on top of that a $1,000 cash...well I didn’t want to take 1000 for my car so I said I could do the 2000 cash.. they said the banks refused the cash and would only do it with the car as trade in.. I told them I didn’t want to use my car as trade in once again , and they gave me a buyback option on my own car for $1300.... none of it made cense to me as being in a consumer position.. So in the end I didn’t get my dream car although I was willing to pay 100 more in a cash down payment.. sad day

I took my truck in for first oil change. Supposedly I got a full multi-point inspection. When I drove off the dealer the sound coming from the muffler was different than when I took it in. I immediately found a parking lot and pulled in to it. After checking the muffler and not finding anything I open the engine hood. I immediately saw that whoever took the air filter assembly apart to check the filter could not put it back together. It was totally not right. I put it back together as it properly goes. If something so simple was not done right I wonder what happens when one needs major service done. It’s kind of hard for me to recommend service here after such a minor thing was messed up!!

Overall service was great. However your loaner car policies need to be reevaluated. They are so not customer friendly, sufficient, or convenient. I struggle to understand how I can notify you 24 hours in advance if my car breaks down umexpectantly.

Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.

Just sold my Car to them today. Entire process took around 25 minutes. Drove in with my 9 year old car. They inspected my car for about 10 minutes and gave me an estimate on the spot. Their offer was higher than what the car dealership had offered me. I expected the offer. I had my title with me. So, we completed the transaction there...it took around 10-25 minutes more. They gave me a cashier's check, that i enacted with my bank that day. Very simple and efficient !

I only talked on the phone with them. The car I was interested in was under contract with someone else. I was only in the area for the day. The next day they contacted me as the other person backed out. By then I was 200 miles away and unable to return for several days. They offered to hold the car for me, I opted not to put any money down, by the weekend the car was still available but we decided to buy new. They were very nice and did keep me updated.

Our family has been buying new cars from the Gillman family since 1959. They are an outstanding dealership with knowledgeable employees. I purchased a Honda CR-V last night, and my buying experience could not have gone any better. James Mollere was friendly and helpful; and Doug Sanders was a pleasure with do business with. Gillman Honda gave me a fair trade-in amount; and the new car was priced competitively. I'm happy to do business with the good folks at Gillman.

* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.

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