See how our point-&-click user interface works

Type-in conversational responses for every situation. Configure responses with point-and-click functionality. Then, test and deploy all on your own.

BENEFITS

Customers

Intelligent, accurate, human-like self-service option

Fast, accurate, always available answers, task completion

Seamless, contextual escalation to live support when desired

Greater self-service resolution as smart agents adaptively learn

Business

Engage more customers with fewer resources

Efficiently handle explosive messaging and chat growth

Optimize Maximize highly skilled/high cost live agent spend

Increase brand loyalty, sales CSAT with better CX

Who We Are

Rulai is shaping the next wave of customer experience (CX) with an award-winning research team comprised of global leading experts in the field of machine learning and artificial intelligence. The company’s Interaction Design Console, a no code chatbot development tool for business users, is making groundbreaking contributions to AI development across natural language processing, deep learning, and personalized recommendation systems. Co-Founder, Professor Yi Zhang, holds the distinction of being part of the first team in the world to publish research on neural networks for language models working with dialog systems. Rulai, founded in 2016, is based in Campbell, California.