Thoughts

Monday, August 20, 2012

Square is a neat way of capturing a credit card transaction on your iPhone. You just plug the device into the audio jack on the iPhone, then swipe the credit card.Today I signed up for Uber, and in the process, I was able to enter my credit card details by pointing the iPhone camera at the credit card.Neat!That got me thinking - is the Square device even needed? Seems a lot more convenient to just use the camera.Maybe this would cause problems with a subset of the people whose credit cards you are charging. The swipe seems "official", whereas taking a picture of the card seems scary and insecure?

Tuesday, July 05, 2011

My iPhone 4 power switch broke recently. Apple very generously replaced the iPhone even when it was a few days out of warranty.

The restore from backup worked great. I hadn't encrypted the backup, so I had to re-enter passwords - a minor inconvenience.

Unfortunately, I was continually alerted to needing to enter my voicemail password. I tried the usual suspects for the password, but none of them worked.

I accessed the self-service for so-called Premier business customer, and there was a very useful looking menu item: "Reset Voicemail Password"

Unfortunately, there was the not-so-useful message to call a number.

Being the long weekend, I had to endure this extremely annoying popup for 3 days before I could call.

So, I called the number, and the voice system gave me the following options:

Activate Wireless Service

Assistance with an Existing Order

Assistance with using Premier Website

Billing Questions

Financial Liability Transfer

Repeat these options - press or say 9

Nothing about Voice Mail, and I couldn't even hit zero to speak to a person

So I took my chances and pressed "2", gave my phone number, and spoke to somebody who said that was "Business Support" or something, said to call 800-331-0500, and transferred me to that number.

After a few minute, spoke to somebody. Gave my phone number, name, employer, last 4 of IMEI number. Then miraculously, I could go to the Voice Mail tab in the Phone App on the iPhone, and choose a password. Heaven - no more alerts popping up.

Then the support person said "Do you want me to send you information on how to use the Self Service website?"

"But I know how to use the self service website" I replied - It tells you to call the (wrong) number"

Hence followed a circular discussion - I couldn't make her understand that the self service web site was deficient, and that was why I was calling the number - not that I didn't understand how to use the Self Service Website.

Thursday, April 07, 2011

I'm really excited that after nearly 3 and a half years of using Prosper, I am near to making a positive return! That's right, I am now only $100 down, but I am trending to positive returns! There are so many charge-offs, that so far, all the interest I've made - $1,024.89 has been reversed by the charge-offs $1,125.76. If Prosper ever holds another debt sale, I might be positive sooner than I think.

It got me thinking - it's tough to make money lending to consumers. No wonder credit cards have to charge exorbitant fees and charges.

One strategy that I've been following is to monitor loans that become overdue. Then, immediately that they become Current, list in the Notes Trading section, with a tempting 1% discount.

Luckily (and purposefully??), Prosper allows you to see what happened to the Notes that you sold:

Tuesday, March 08, 2011

I enjoyed listening to the Jason Calacanis interview with Blair Harrison of Frequency on This Week in Startups.

Frequency is a very good idea and product. For me, the key feature is "Auto Scan", which Frequency describes as:

Auto Scan mode is the same as "Autoscan" on a car stereo.

In this mode, Frequency will play you a 15 second excerpt of each video in the feed you're tuned to before automatically advancing to the next clip. It's the fastest, simplest way to quickly watch a series of videos to find one you want to watch in its entirety, without having to click around endlessly.

However, it was not quite working as I expected.

For example, I searched for my current favorite thing - "khan academy". This is the page I got back:

Unfortunately, the Topics are not related to the Khan Academy. Some of the clips are, and it would be nice to have Auto Scan on the clips in the search results.

Interestingly, when I clicked on the PBS clip about the khan academy, I got this page:

This page does have a khan academy Topic, and I can then do Auto Scan, but it would be good to see the topic directly on the Search Page. (either that, or my mental model of how Frequency works is missing something)

Wednesday, February 23, 2011

Searching on the internet, I found this interesting article, written after the September 2010 Christchurch earthquake:

Some of New Zealand’s older buildings need to be knocked down before another quake does it for us, says Euan Smith Professor of Geophysics at Victoria University’s Institute of Geophysics - and more so because a bigger jolt could be on the way (keep reading).

Professor Smith said the country needed to learn several lessons from the Saturday’s earthquake in Christchurch.

The first lesson, for local authorities and policy makers, concerns what happened to the unreinforced masonry (URM) structures in this earthquake, Professor Smith told the Science Media Centre.