This casino, having been independently reviewed by our experts, is not recommended or endorsed by VSO. We strongly recommend visiting a VSO approved casino which has been tested and proven fair whilst offering a great selection of products, services and customer rewards.

Universal Slots Casino Review

Who doesn’t dream of taking a rocket ship ride into outer space? Universal Slots goes intergalactic with its website theme, which features an adorable purple rocket ship blasting off as its logo. The site layout is a pleasing mix of black, blue and deep purple. The promotions and VIP club also follow the theme, with the player earning star points for rewards. The site is easy to navigate, with information on banking and customer service that's highly accessible.

Universal Slots launched in 2018, but the parent company Mirage owns a handful of other Bitcoin-friendly casinos floating around on the net, all licensed in Curaçao. The parent company doesn’t appear to have a website, though, so it remains to be seen how good Universal Slots casino's reputation really is. The website design is definitely entrancing, but how do the casino’s promotions and banking policies look? Read our honest Universal Slots Casino review to find out.

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How to Join the Crew

Universal Slots has a welcome bonus for ‘new crews’ aboard its spaceship. When placing your first deposit you can expect to get a 100% match bonus, with plenty of free spins on a space-themed slot. Your second deposit will see you with a 50% match bonus plus another round of free spins, and finally your third bonus offers the same conditions as the second: a 50% match bonus along with even more free spins.

With all those free spins, your head will certainly be spinning like a planet. However, it’s important to note that these match bonuses come with playthrough requirements – 40x for the 100% bonus and 30x for the 50% bonus, and you’ll need to deposit at least $25 to receive the prize.

There are also Happy Hours to be taken advantage of from 2 pm until 6 pm every day. This is quite a nice perk for daytime players, and a good incentive to come back to Universal Slots casino – just like our review team did. As always, players need to be 18 in order to sign up and take advantage of bonuses.

Universal Slots Bonus and Promotion

Spin a Sky-High Number of Slots

Universal Slots has nearly as many slots as there are stars in the sky, including plenty of live games and table games. The site allows you to search not only by the category of games, but also by software developer. From games developer iSoftBet you can find a lot of movie-themed slots such as Basic Instinct, Rambo and Paranormal Activity. You can also play the cutesy 3 Charms Crush, which comes with a progressive jackpot. There are tons of slots from NetEnt, Habanero, Microgaming and many more, and you’ll be sure to find the slots you love here, whether you’re looking for steampunk-, fantasy-, Egyptian-themed or classic slot machines.

The table games fans among you will also be pleased with the variety of games available to them. Apart from the standard blackjack and roulette, you’ll also find baccarat, several varieties of the hold’em style games, war, keno and a couple of bingo rooms. You can also sample casino games and slots for free before placing a bet, which is great for tentative players who want to try before they buy.

You should also know that not all slots are accessible to all players, as some developers don’t operate within certain countries. So, in a casino like this one, which welcomes players from around the globe, it’s extra important to check the terms and conditions to see if any of these restrictions apply to you.

Missing VIP Offers

While Universal Slots casino seems to have a newbie-friendly bonus for your first three deposits, further inspection by our review experts revealed that the VIP scheme is missing something. Every $10 bet will earn you a star point, and 20 star points can be exchanged for $1 cashback – which means that you can only receive $1 back for every $200 played.

There’s no tier system, birthday gifts, personal account manager or any other of the perks that one usually expects from a VIP program at an online casino. This might turn away new players who are looking to spend more and be rewarded more as an exclusive member. You may also get bored if you feel like you're playing with real money but not raking in any rewards.

Small Screen Options

If you prefer to play on your mobile device rather than on your laptop or desktop, you will be pleased to hear that all of Universal Slots' 1,000+ casino games are also available for the small screen. You can still search for slots with ease, either by filtering by developer or by name, or by browsing through the categories.

The live chat button follows you wherever you go. The icons for the slots are a bit small, with three in a row on display. But overall, the design translates smoothly for in-browser play on your phone without any download required.

Readily Available Chat Support

Universal Slots offers a 24/7 live chat feature, and the chat button is readily available as you navigate the site. There's also an email address and an online form that you can use to contact the support team, but unfortunately no phone service is provided.

Interestingly, our reviewers also found the Universal Slots casino Instagram page, which you can follow to see posts of cool and spacey promotional artwork about the site's software providers. We especially liked the images of ‘Planet NetEnt’ and ‘Planet Play'n GO’. This channel could also be a useful way of getting in touch with the casino if you prefer to use social media rather than live chat or email. Universal Slots also has a detailed FAQ page and banking pages which can answer many basic questions you might have about using the site.

Banking and Cashout

At the Universal Slots online casino, our review experts came across a plethora of deposit options. These include the most popular European ewallets like Neosurf, Skrill, ecoPayz and AstroPay, plus this online casino is also Bitcoin-friendly. Thankfully, you won't be charged any fee for making a deposit, although the minimum deposit is $20 – which is just a little steeper than at some other casinos around.

Withdrawals are also fee-free, and the minimum you can withdraw for most banking methods is $25. However, your withdrawals are also subject to a maximum limit, which is $500 per day and $3,500 per week. This may not be good news for high rollers who would rather have access to larger winnings more quickly. Still, for most deposit methods, Universal Slots pledges to get your winnings to you between 0 and 2 days. That's a lot faster than some other sites will guarantee.

Look Somewhere More Established

Universal Slots has a cool theme and a truly massive variety of online games to play. Plus, the fact that the site accepts Bitcoin will certainly catch the eye of those among you who prefer to deal in cryptocurrency. However, it’s difficult for our reviewers to recommend the Universal Slots online casino for a handful of reasons.

First of all, while you get a nice deposit bonus as a newbie, you won't enjoy that many other promotions as a veteran player. There's no real VIP scheme to keep players going, either. The corporation which runs the site, Mirage Corporation, is a shadowy figure that's hard to locate on the internet.

The English versions of the promotions and banking pages are littered with misspellings, which seems to us to hint at a sense of unprofessionalism. Perhaps, if some of the kinks are ironed out in the future, this could be a great place to play – especially with the site's great games variety and Bitcoin-friendly disposition. However, for the time being, it might be a better idea to try out a more well-established online casino instead.