Seminar, Conference, & Event Registration Services

When you’re coordinating a small scale event, multi-day conferences, trade shows, webinars, or corporate seminars, your attendees deserve the red carpet. When event registrations are handled by our bubbly and professional receptionists, your participants will be greeted with first-class customer service from their first interaction.

Make the most out of your event marketing with amazing live phone support.

When your phone rings, how your callers are treated speaks to the strength of your brand, and ultimately the success of your event. Our professionally trained call center agents are capable of handling calls for any sized event, and working with the software you already use to register attendees.

How does registration outsourcing work?

It’s simple! If you’re already using online registration software, we can pop out to your own systems to register participants. Depending on the complexity of the software, we can answer your calls within the shared call center service or the dedicated call center service level. Often, we’re able to connect directly to your system so there is no double entry or extra time spent on event management than there needs to be.

If you aren’t using a system, we can simply gather the information you require for your specific event for you to follow-up later. Any details you need gathered, like what company you work for or if you prefer the chicken or beef, can be programmed right into our script and sent to you after each call.

The industry experience you need:

Insurance seminars

Financial and Banking Industry registration

Education classes

Hospitality trade shows

Real estate seminars

Leadership seminars

Business seminars

100% customizable. Insert your text here.

Our agents will work with you to create a customized script, designed to reflect the specifics of your event. Consistent info makes things easy for attendees, and last-minute script changes can be made on the fly. Anything you do in your own office, we can do here. For example, if you use the registration process as a sales opportunity, we can script it so our agents are up-selling event sponsorship or exhibit booth opportunities while they’re engaging with a caller.

Welcome to the business benefits seminar.

Outsourcing to SAS means less work for you and great first impressions with supremely professional live operator representation on every call.

Everything is 100% customizable, from how your script is developed to the software we access to register attendees

Leverage amazing lead tracking and reporting at no charge right from our portal

Expand your marketing with agents fluent in Spanish

Having a live agent available adds credibility to your conference or event

You can use us after hours, or in an overflow capacity

Get happy: Live customer service to showcase your brand.

With SAS handling your event registration calls and answering guest questions, you’ll have a lot more time in your day to focus on what really matters; making sure your event goes off without a hitch. From being able to get off and on the phone quickly, to having their questions answered, to attending a fun and informative event, your guests will be so pleased with their experience the excitement will start building after their first interaction with our staff.

Sign me up: Booking, answering questions, and processing payments.

Our event registration service is so much more than answering calls and jotting down messages of who can attend and who can’t. Taking advantage of our order taking services, our operators can go out to your website and complete online event registration forms, process payments, help with accommodations, and more. Our call center is PCI compliant and ISO27001 certified, so all payment information stays secured in our system.

In the event of an emergency where you would need to cancel or postpone your event, reaching out to hundreds of guests can be a real nightmare. With our outbound calling service, our call center agents can handle the brunt of the work by making outbound phone calls to your guests while you focus on the situation at hand. If you’re planning on postponing, our agents can see if the future date works for your guests and reschedule them, or cancel their registration if they won’t be able to attend.

Have questions?

We’d love to hear from you!

Think our registration services would give the perfect live touch to your upcoming perfect event? If you have questions, we have answers. Contact us and we’ll reach back out to give you the lowdown on our inbound solutions and how we can help your brand.

The best companies trust SAS with their brand

About SAS

SAS is a small business call center outsourcing company, providing total customer service and outsourced sales support for 5000+ SMBs worldwide. We’re an intuitive US based call center service provider offering affordable outsourced customer service, inbound and outbound sales, live chat, and email response services.