In case of emergency or crisis

About each item, we recommend you to ask someone understands both Japanese and English (or your mother language) before you ask us.

Dial 110 when calling police in case of a crime or an accident

If you dial 110 without a city code, you can contact police anytime to make a report. When reporting from a public telephone, 110 can be called by pushing the red emergency contact button. (Same as calling 119.)

When you call, report in this order;

The situation of the accident or crime.

The location or address where it occurred.

Your name.

If you report that there is an injured person, an ambulance will be dispatched.

Dial 119 when calling for a fire engine in case of fire, an ambulance in case of injury or sudden illness

The fire department has both fire engines and ambulances.

When you call, report in this order:

The reason for your telephone call; whether fire or medical emergency. You must remain calm and tell clearly.

The location from where you are calling.

Your name and phone number.

Preparations for earthquakes

Nobody knows when an earthquake happens, that's why it's terrible.

It is best to prepare and store an emergency kit consisting of: food, drinking water, flashlights, radios, first aid kits, a head protection called "Bousai Zukin", heavy gloves, jackets with long sleeves and strong shoes.

When the disaster occurs and your life seems to be in danger, you need to evacuate to safe place and save yourself.

In case of evacuation, please go to elementary schools, junior high schools and high schools.