Jaci said this business did the work very quickly. There was a miscommunication at the onset about who needed to contact the insurance company. She had thought this business would contact the insurance company after she went for the estimate but when she brought her vehicle in on Monday, they still had not taken the initiave to contact the insurance company. She thinks that maybe they were busy. She then contacted the insurance company and things went smoothly after that. She added that it only took two days so there was no need to keep her informed except to tell her that her vehicle was ready. She stated that she was very satisfied with everything.

Category:
Collision

Service Date:
01/29/2013

Review Created:
02/11/2013

This review was collected via phone interview by Customer Research Inc.