To View Your Fax History

Click History, or under Account Overview, see your five most recent faxes. Click View all history, which also shows your entire history.

Note: Faxes sent from a number on your Blacklist are blocked. The status displays as blocked, zero minutes, and zero pages. Toll-free accounts are not charged for blocked transmissions.

(Optional) To narrow the fax history list — from the Show: drop-down list, you can select the criteria you want to view: all, sent, received, or blocked.

(Optional) To change the number of history items that display — from the Display drop-down list, select the number of items you want to display on the page.

Understanding Fax Statuses

Incoming faxes display the following statuses:Successful — fax received and forwardedFailed — not forwarded due to account statusBlocked — not forwarded due to sending number being blacklisted.

Outgoing faxes display the following statuses:Pending — starting transmission processFailed — failed to sendSending — task accepted and passed to fax server for transmissionPartial — fax in process and the remaining portion of the fax is in queue to be sentIncomplete — partial transmission sent, ending in errorComplete — fax sent successfully

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