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Why join RFA?

RFA is able to provide its rapidly growing client base with first-rate service as a result of our industry specialized, top-tier talent. We pride ourselves on ensuring staff members come first and fully recognize no one knows our technology and clients better than our current talent. RFA Executives promote a culture strongly focused on employee development that continually results in long-lasting employee bonds. By strongly encouraging internal advancement, we make sure to provide our staff with the opportunities and resources necessary to build their skills and expand their horizons.

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The SharePoint developer will be responsible for designing, implementing, and maintaining Enterprise SharePoint/SharePoint 365 environments and solutions, which include department sites, team sites, flow applications and Power BI reports. This person will be responsible for maintaining SharePoint custom applications, creating and maintaining SharePoint sites, and proposing and implementing governance strategy and controls. Responsibilities will also include SQL based integrations between SharePoint and constituent systems.

This position will be responsible for supporting our applications environment. This position is responsible for planning, installing, configuring, maintaining our systems and enterprise applications as well as resolving key technical issues for RFA clients. This role will collaborate with technical leadership and other technical team members in other departments to review, analyze and implement application solutions designed to address client-specific requirements. This role will be involved in site reliability maintenance, server administration, data integrity and network monitoring.

The Client Services Engineer provides technical assistance to computer system users. Responsibilities include answering questions or resolving computer problem for Clients in person, via telephone, or from remote location as well as providing assistance concerning the use of computer hardware and software, printer installations, word processing, electronic mail, and operating systems.

The Client Services Engineer provides technical assistance to computer system users. Responsibilities include answering questions or resolving computer problems for Clients in person, via telephone, or from remote location as well as providing assistance concerning the use of computer hardware and software, printer installations, word processing, electronic mail, and operating systems.

The Client Services Engineer provides technical assistance to computer system users. Responsibilities include answering questions or resolving computer problems for Clients in person, via telephone, or from remote location as well as providing assistance concerning the use of computer hardware and software, printer installations, word processing, electronic mail, and operating systems.

The Service Desk Engineer is the first line of support services to our customers via telephone, remote control software, or through on-site visits. To our callers it is the first experience of RFA’s high service standards, maintaining that standard is the main responsibility of the Service Desk.
Our candidates are solution-oriented problem-solvers who can thrive in a fast-paced, sometimes stressful environment while maintaining a professional and composed demeanor. He/ She will utilize their active listening, critical thinking and communication skills to continuously provide exceptional support services while promoting RFA’s brand as a client-centric, full-service technology provider.

The Service Desk Engineer is the first line of support services to our customers via telephone, remote control software, or through on-site visits. To our callers it is the first experience of RFA’s high service standards, maintaining that standard is the main responsibility of the Service Desk.
Our candidates are solution-oriented problem-solvers who can thrive in a fast-paced, sometimes stressful environment while maintaining a professional and composed demeanor. He/ She will utilize their active listening, critical thinking and communication skills to continuously provide exceptional support services while promoting RFA’s brand as a client-centric, full-service technology provider.

The Service Desk Engineer is the first line of support services to our customers via telephone, remote control software, or through on-site visits. To our callers it is the first experience of RFA’s high service standards, maintaining that standard is the main responsibility of the Service Desk.
Our candidates are solution-oriented problem-solvers who can thrive in a fast-paced, sometimes stressful environment while maintaining a professional and composed demeanor. He/ She will utilize their active listening, critical thinking and communication skills to continuously provide exceptional support services while promoting RFA’s brand as a client-centric, full-service technology provider.

The Client Development Manager position will be responsible for maintaining RFA’s client base and supporting further expansion into the Financial Service Industry.
Our ideal candidate will be a strategic, execution-oriented Client Development Manager with 2+ years’ experience in an outside sales or sales support role and have a proven track record selling IT Services and Solutions to the Financial Service industry, in a consultative sales environment. In addition to staying abreast of industry trends, RFA’s competition and best practices, he/she will help build and manage existing accounts by striving to understand clients’ overall business requirements and technology needs.
As RFA’s Client Development Manager you will be responsible for providing superior client service to an existing client base while up-selling and cross-selling RFA’s suite of IT services and solutions.

RFA (Richard Fleischman & Associates) has an Client Services Engineer job opening to support our clients in San Francisco, CA. This job is visible to all levels of Senior Management and awards the exciting opportunity to join a rapidly growing, global IT services provider. TheClient Services Engineer must display a high-level of professionalism and sound judgment at all times by promoting superior service to RFA clients. Our ideal candidate will have experience providing IT support to the financial services industry and have worked for a Managed Services Provider (MSP).
Specifically, the on-site Client Services Engineer will interact directly with our elite client base ensuring they receive our first-rate service. This role will deliver RFA clients with a high-level of hardware and software support by efficiently providing technical assistance relating to installations, upgrades, applications, email, and operating systems. The Client Services Engineer will also be responsible for servicing system users by efficiently resolving issues while carrying out troubleshooting activities and configurations as needed.