Security Resource

LOUISVILLE, Ky. — The CMOOR Group has developed three new online courses to educate electronic security contractors on the latest technologies and sales techniques to help company owners grow their businesses.

Divided into three components, the “Security CEU Wireless Series” covers wireless technology used with fire and intrusion protection systems.

The first module, “Wireless Components and Physics,” includes topics such as how alarm systems operate using wireless signals, how wireless alarm components work together to provide effective and efficient fire and intrusion protection and the advantages and challenges of installing a wireless alarm system.

The “Wireless Standards” module covers the current wireless standards which are used to guide the installation of wireless alarm systems and open source standards used in some wireless systems.
The last module in the “Wireless Series,” is “Wireless Troubleshooting.” The segment will cover sending and receiving wireless signals, types of interference which can alter or block wireless signals and the operation of wireless devices and avoiding equipment errors.

The final online course, “Sales in the Security Industry,” focuses on four aspects of the sales cycle: prepare, present, propose and process.

In the preparation cycle, the course explains that sales is not marketing and goes on to show how to introduce the product. For the presentation cycle, the course includes building a rapport, having an agenda, asking good questions and responding to customer questions. During the study of the proposal cycle, students will learn how to handle objections, negotiate and how to make comparisons with competitors’ products. For the process cycle, the course covers strategic selling, relationship selling and asking for the order.

All courses are part of the CMOOR Group’s subscription model program, which offers discounts on all existing and new security courses offered by the firm.

“The CMOOR Group continues to add a variety of new courses that will help in all aspects of a security company’s business,” says Connie Moorhead, company president. “Our broad range of training courses combines industry-valued qualifications and the highest standards, with the advantage of learning anytime and anywhere.”