May Ashworth, an 86-year-old British woman, believed that search queries at Google were handled by human staffers. And so, she did what any considerate human being would do — bolstered her Internet questions with “please” and “thank you.”

Ashworth’s grandson Ben John was so charmed by the query he found on her computer last week (“please translate these roman numerals mcmxcviii thank you”) that he tweeted out a photo, which went viral.