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Category: Phones

We have an Altigen MAX1000-R phone PBX. One day I decided it’d be cool if the boss could call in and get straight to the person he needed most at that given moment. Sometimes he needs to talk to accounting, sometimes a project manager, and other times the sales department. I crafted a special automated menu he gets whenever it’s his cell phone number that calls in. Here’s how I set it up.

I was not currently employed at my current job when we got our Altigen phone system installed. I’ve had to learn a lot of things about it, usually from pestering our dealer. Here’s a little trick I learned recently about connecting POTS phones to the system.