FAQ

Do you charge transaction fees?

Do you offer a free trial?

Yes, we offer a fully functional 14-day free trial, during which you can test drive X-Payments to see if it's right for you. No credit card is needed to sign up and there's no obligation to purchase.

Is my data safe and secure?

Absolutely! 99.9% average uptime guarantee and 24/7/365 monitoring. Check uptime here. X-Payments Basic, Pro and MultiStore plans are hosted with a US data center that is protected using the same level of security and encryption that the big companies use.

Can I use my own domain name for X-Payments checkout page?

You can. Just let us know your domain name and we will configure your X-Payments account to use it.

Do I need my own SSL certificate?

We provide a free shared SSL certificate for Basic and Multistore plans and Extended Validation (aka Green Bar) SSL for PRO plan. But you can also use your own SSL certificate.

Can I upgrade from the free trial to a paid plan?

Yes, sure! If you upgrade during the 14-day free trial or within 6 days after that, all of your data will remain intact.