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The hotel has a fine top-floor spa facility and... - Review of The Ritz Carlton

The Ritz-Carlton is located in the elegant and modern business section of Santiago and is conveniently situated for restaurants and shops. The rooms are excellent, comfortable, and well supplied with toileteries and the staff is welcoming and helpful in giving advice. The hotel has a fine top-floor spa facility and swimming pool, with an outdoor terrace that provides a superb view of the city and the surrounding mountains, which are snow-covered much of the year. The food is the dining room is substantial but not exceptional. However, the breakfast buffet is very good. Our one reservation is that the hotel lacks a proper coffee shop or café where guests might obtain a light lunch or dinner, but there are many good eateries in the neighborhood.

Room Tip: Ask for an upper-floor room to enjoy the outstanding views of the surrounding mountains, particulaly...

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Stayed September 2013, traveled as a couple

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Ask Strathcool about The Ritz Carlton

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

To the Ritz's credit they have made a significant upgrade to the lobby and restaurants. Arola is truly worth a visit for tapas and the Estro restaurant is a vast improvement on what they had before. The big terrace area and more modern look are a welcome change of pace. The traditional bar off the lobby has remained and I like it.

The rooms are a Ritz Carlton standard type room with a separate shower and tub setup in the marble bathroom. The rooms have the standard Ritz bedding, pillow top and duvets. The style is traditional with green and pink colors.

What I wish they had:1.More water pressure in the shower.2. A light blocking strip on the room door.3. More English channels on the TV there are very few (Fox News would help)4. A quieter A/C which is pretty noisy when running.5. Free internet as it is too costly (though I get it free).

Notwithstanding the above this hotel is really a good choice in Santiago. Service is actually very good in a country where service is often misguided or slow. The staff speak English well and are eager to help. As a gold member I often receive upgrades which I welcome and see the front desk staff trying to be extra kind.

The location in a better part of town and agreeable walking area is another large plus as Santiago traffic is awful and having walkable restaurants/malls etc is useful.

Sadly, you will pay New York prices for the Ritz Carlton with $15-20 USD cocktails, $8USD beers, $35 breakfasts and a pretty high room rate. I do find the incidentals rather overpriced.

Given the nice bar, great restaurant option, good service and location I must recommend this hotel if you can accept the price.

Room Tip: Floor 14th gets spa/gym noise

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Stayed October 2013, traveled on business

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Ask FlyOneWorld about The Ritz Carlton

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Truly a great place to stay in Santiago, especially when on business. The location is prime, the staff is attentive and the downstairs bar is everything you can ask for in an old-style classy setting. Wifi is a little expensive and not always easy to use (logged off on its own every now and then). Other than that, no complaints whatsoever.

Stayed October 2013, traveled on business

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Ask Zinoviev about The Ritz Carlton

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Very friendly staff and very helpful with restaurant recommendations. Had a wonderful meal at one of the places they suggested...probably one of the best pieces of fish I have had anywhere! Room was comfortable and centrally located to my business meetings. Would definitely stay here again; highly recommend.

Stayed May 2013, traveled on business

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Ask koko214 about The Ritz Carlton

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

This is a noble hotel with friendly service but I would not recommend it as it has outragous prices for wifi services in the room with no option to book anything less than 24 hours for more than 10 USD. The result is that gusest hang around in the lobby where the wifi is free. Apart from this are the prices clearly on the high end, eg 6 USD for a small beer in the bar.

Stayed September 2013, traveled on business

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Ask Balimaster about The Ritz Carlton

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Very good hotel in Santiago located in Las Condes. Rooms are well appointed and service is top notch. Only downside is small bathrooms, though they are quite nice. Recommend this hotel highly. Location is near much of the business district and Reuben will drive you anywhere with copious amounts of good information

Stayed September 2013, traveled on business

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Ask Seaurchineceviche about The Ritz Carlton

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Let's say it is a classical ritz hotel - furniture and style are everything but modern. Hotel is perfectly located in Las Condes and nice to visit the beautiful city of Santiago. The pool, restaurant and amenities are real 5* ... The service is 6*

Stayed September 2013

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Ask Stephen-Gent_Belgium about The Ritz Carlton

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Located in the heart of the exclusive business district, El Golf. 205 elegant appointed rooms, including 52 Ritz Carlton Club level rooms and 15 Executive Suites. Meeting facilities includes 8500 sq ft of flexible space and Technology Concierge....more less

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Also Known As:

The Ritz-Carlton Santiago Hotel Santiago

Santiago Ritz Carlton

Ritz Santiago

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