To our clients, customer support is nearly as important as Solve, the CRM product we sell. We get loads of requests each day from hard working business owners. Requests range from very technical to very business oriented. Our team wants to put smiles on each of their faces as fast as possible so they can get back to business. Here’s how we do it …

Utilize “Show related activities” on your mobile device using Solve’s Touch App for iPhone / iPad and Android. This feature will help you “roll-up” all known information related to contacts away from the office and manage project’s on-site by expanding your view, compiling communication history right within the palm of your hands.

When publishing a project blog, or emailing a vCard, Solve now includes a note option providing a personalized touch to sharing information with clients and partners. Solve will even autosave your message to be available for your next publishing or vCard email, even if it’s an entirely different contact or project blog. Now that’s handy!

We’ve released an exciting update to the iPhone / iPad and Android App! Most notably among the improvements, you’ll find that the navigation area has been revamped to incorporate the useful custom search features. Just tap the desired custom search in the main menu area to peek at the selected filter options and then tap the menu icon in the top corner to view the results.