Windows Remote assistance is a great tool, most people use third party tools such as VNC clients for ease of use - however WRA can just be as simple.

Another benifit is that you don't have to open up any ports to the internet to make this work, all is done over your secure VPN tunnel.

In this gudie, I will quickly demonstrate how you can initiate the session to the end user from your computer easily without the need for the end user to initiate the wra session.

2 Steps total

Step 1: RDP into your Domain Controller

We RDP into the domain controller because we need to quickly find the IP address/Computer name of the machine we want to remotely initiate the session for.

1. Open up a CMD promt.
2. Type in 'net sessions'
- the cli command 'net sessions' will list the AD account name logged into the computer by their ip address and will allow you to easily locate and identify their IP address/computer name to initiate the session.
3. Take note of the IP address/Computer name of the user you wish to loginto.

Step 2: Initiate the WRA Session

After you have located the computer name / IP address you are ready to remote into the users machine.

1. From command promt, type in 'msra' which loads Microsoft's Remote Assistane GUI tool.
2. If you're on the DC; Enter in the IP address/computer name of the computer you want to connect to and begin - once the end user accepts the connection you are good to go.
3. If you type from cmd promt msra on your workstation with win7, you will first need to select 'Help someone who has invited you' and then select advanced options where you may enter in their IP address/Computer name.

Enjoy!

This guide shows you the benifits of using WRA and a little bit of old fashion cli to initiate the WRA sessions from your end, and then the user only needs to accept you remoting in and you are hot to trot!