DELIVERY TIME
Most of our products are delivered within 5 working days from order
confirmation, should you require your goods sooner, please contact our
Sales Team on 020 8332 7999 or email us using the contact form on
this site. We will inform you of earliest possible delivery date. If you need your goods by a specific date please
contact our office.
Please note that for Saturday delivery orders must be placed before 5pm on Tuesday.

DELIVERY CHARGES
We have a minimum delivery charge of £4.50 once you have entered your
delivery address and country in the checkout section your total invoice
amount will be calculated including delivery and VAT 20%.

DELIVERY OF YOUR GOODS
We will send you an email on the day of dispatch, your goods will be
sent on a courier service (excludes weekends and Bank holidays) and
should arrive between 9am and 5pm, please ensure
that you are available to take the delivery and sign for the goods. If
you are not in the courier will leave you a card with their contact
details so you can arrange a suitable delivery date. For EEU Countries
delivery time is 3/4 days

VISITING US AND COLLECTION OF GOODS
You are more than welcome to visit our Retails shop in Ewell Village, Richmond or Byfleet in Surrey Monday to Saturday 10am till 5pm (Excluding Bank Holidays) We have plenty of free parking available. You can come and collect your order, subject to prior arrangement.

ORDERS FROM COUNTRIES NOT LISTED ON OUR SITE
Please place your order by phone, fax or email (do not order via the
website) and we will reply to you with delivery cost and time to your
desired country.

All sensitive information is encrypted using a 256 bit key between the
customers web browser and the web server. Any credit card information is
encrypted before being stored in the database, and is deleted as soon as the
payment has been processed.