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Do the batteries charge? Are they charged? The green indicator normally is the status signal that the battery is charged and the red indicates that the battery needs charging or is charging. If you plug in a charged battery, some chargers will flash red momentarily then go out. This is an indication that the charger checked the battery (red light) and if the charge is good, the red light will go out. I hope this helps you.

You can charge the batteries with your offboard charger and the battery pack still on the scooter just plug the charger into the charger port on the side of the battery case and then plug it into the wall socket and charge overnite Will work just like if you removed the battery pack from the scooter. Hopw this helps you

This is not right. They should last much longer then that. I have one of the more expensive 18V lithium batteries (the one with the button on it that tells you if it needs charging or not) and I can use mine almost all day before it needs to be recharged. I do construction work and I use my Ryobi products almost all day. Either both batteries are bad (I don't believe that is the case) or the charger is not charging them all the way to a full charge. With this charger, you do need to make sure that you remove the batteries as soon as the green light comes on. It is not good on these batteries to stay charging after they are fully charged. You also should not leave the charger plugged in without any batteries charging.Please tell me more about the charger. When you plug in the charger, does the red light come on? When you plug in a battery, does the red light stay bright and the green light blink? Does the red light go off and the green light stay on bright when you remove it from the charger?If the charger is not working correctly, then return it for a new one.

sounds like a charger inhibit problem. Whenever you charge your chair the charger inhibit shuts down the chair so it can't be moved while charging. If you are getting this then that function is not working. Lets try this if you know of someone who has a chair or scooter with an off-board charger see if you can borrow it. Plug the off-board charger into the charger port located under the front of the joystick (don't have the on-board charger plugged in) and then turn the charger on. turn the chair's power on and you hopefully will see the lights blinking again indicating a charger plugged in (charger inhibit) the lights on the charger should be red and yellow (yellow turning green when fully charged) If you still get the problem with the off-board charger then your problem is in the controller or power module and this requires a new one. If Medicare paid for your chair you can call Repair Xpress @ 1-877-81-3733 or Roadrunner Mobility @ 1-800-467-2668 to have them fix it for you and bill Medicare for most of the repair costs. Hope this helps you

there is 3 possible problems i think here, one the conection to computer is faulty, 2 the battery it selfs is busted wont hold its charge, 3 there is a switch that decides charge and no charge on main board and its faulty, if its number 3 its a big problem very hard to replace if you have warenteee that is your safest bet or search ebay for a secound hand board, 2 try another batter to see if it holds the charge, 1 wiggle the conection to see if you see any charge goign to batter at any one time, is all i can say to help you here. hope this helps