The vast majority of product launches, reorganizations, mergers and improvement initiatives either fail or grossly disappoint. In all, roughly 90% of major projects violate their own schedule, budget or quality standards.

Warren Buffet once shared: “In looking for people to hire, you look for three qualities: integrity, intelligence and energy. And if they don't have the first, the other two will kill you.” Most people believe they operate with integrity and transparency, but the dirty little secret is that your customers may see you as biased or not as valuable as you think.

SPECIAL REPORTS

A new breed of drug-resistant head lice is driving a new wave of product solutions. DSN Senior Editor Michael Johnsen takes a deeper look at what retailers and suppliers are doing to combat "super bugs" in this special report. Read more...

IN THIS ISSUE

Drug Store News highlights parents' and suppliers' search for new solutions to the "super bug" problem; takes a closer look at retail clinics and what five top chains are doing to stand out in the space; recaps what's new and trending in the skin, sun and bath care categories; and more! Read more...