You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality.

Register a free account to unlock additional features at BleepingComputer.com

Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

BC AdBot (Login to Remove)

okay, so i see there are still some remnants under trusted zones.i can also see some in registry.

please recommend me a proper tool to get rid of any remaining.

thanks.

===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the Malware Response Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take several days, up to more than a week, perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

* Please stay with me until I declare that your computer is clean as most users don't reply anymore once they found out that their computer is running smoothly, but absence of symptoms does not mean that a computer is free from infection.

*It is important not to make any further changes or run any other tools unless instructed to. This may hinder the cleaning process of your machine.

*You must reply within 5 days otherwise this topic will be closed.

I want to ask you a questions before we begin.

Your log shows that you are using a Korean Anti virus program (알약 or Alyak"if I will translate it"), Is this a legitimate Anti virus program and did you intentionally install it?

These programmes allow to share files between users as the name(s) suggest. In today's world the cyber crime has come to an enormous dimension and any means is used to infect personal computers to make use of their stored data or machine power for further propagation of the malware files. A popular means is the use of file-sharing tools as a tremendous amount of prospective victims can be reached through it.

It is also important to note that sharing entertainment files and proprietary software infringes the copyright laws in many countries over the world and you are putting yourself at risk of being indicted through organisations watching over the rights of the authors of such files (i.e. the RIAA for music files, or the MPAA for movie files in the USA) or the authors of the files themselves.

Naturally there are also legal ways to use these services, such as downloading Linux distributions or office suites such as "Open Office."

Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.

If an update is found, it will download and install the latest version.

Once the program has loaded, select "Perform Quick Scan", then click Scan.

The scan may take some time to finish, so please be patient.

When the scan is complete, click OK, then Show Results to view the results.

Make sure that everything is checked, and click Remove Selected.

When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)

The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

3. Please perform a new DDS scan and post the log when you reply. Thanks.

Regards,~Semp

~Semp

You can help me continue the fight against malware by making a donation, Thank you.

If I am helping you and I didn't reply within 48 hours... Please send me a private message.
Topics that are not replied within 5 days will be close. Please don't PM asking for support, post on the Forums instead.
Member of UNITE (Unified Network of Instructors and Trained Eliminators)

autorun.inf was created by flash disinfector and i just left it there.looks like mbam found remaining of security essential that was in registry, so i removed them and rebooted.however, im still seeing them under registry like the linked picture in my previous reply.also, id like to know why mbam constantly blocks ips with the warning popups even when i dont have browser on.

Temporary disable your anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.

Close any open windows, including this one.

Double click on ComboFix.exe & follow the prompts.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

If you did not have it installed, you will see the prompt below. Choose YES.

Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note**:

*If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.*The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help youshould your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).

Leave your computer alone while ComboFix is running.ComboFix will restart your computer if malware is found; allow it to do so.

Note: Please Do NOT mouseclick combofix's window while its running because it may call it to stall.

Warning!

This tool is not a toy and not for everyday use.ComboFix SHOULD NOT be used unless requested by a forum helper, *** If your are not the topic starter DO NOT run this tool as it could cause irreversible damage to your computer.

You can help me continue the fight against malware by making a donation, Thank you.

If I am helping you and I didn't reply within 48 hours... Please send me a private message.
Topics that are not replied within 5 days will be close. Please don't PM asking for support, post on the Forums instead.
Member of UNITE (Unified Network of Instructors and Trained Eliminators)

You can help me continue the fight against malware by making a donation, Thank you.

If I am helping you and I didn't reply within 48 hours... Please send me a private message.
Topics that are not replied within 5 days will be close. Please don't PM asking for support, post on the Forums instead.
Member of UNITE (Unified Network of Instructors and Trained Eliminators)

well, im still seeing security essentials in registry.also, chkdsk fails on my os drive. i believe this was caused by the virus as the drive has only been used for a few days.i ran it through a couple of tools and none of them reported any bad sector, so i dont know..should i just give up and reformat the drive?

Well, the decision of reformatting is all yours and I am here to give any assistance needed. Though doing reformat and reinstalling the OS is always the best choice once you get infected, it will be useless if you keep re-installing some programs that causes the infection.

If you will reformat and re-install OS. Do not backup any programs/applications/installers like .exe, .scr, .htm, .html, .xml, .zip/.rar files...The reason for this is because these files may be infected also. If you replace them after the re installation of OS, it will surely reinfect you again.

Please tell me if you wish to reformat. If you want me to continue the cleaning process please follow the next instructions.

1. We need to execute a ComboFix script. (Tutorials on how to disable your anti virus and anti malware programs can be found

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

2. Please run your Malwarebytes Anti-Malware. Go to update tab and download all updates and then perform a full scan.

The scan may take some time to finish, so please be patient.

When the scan is complete, click OK, then Show Results to view the results.

Make sure that everything is checked, and click Remove Selected.

When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)

The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.

Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them when you reply.

------------------------sodina, I'm not a Korean but I do live in Korea.

~Semp

~Semp

You can help me continue the fight against malware by making a donation, Thank you.

If I am helping you and I didn't reply within 48 hours... Please send me a private message.
Topics that are not replied within 5 days will be close. Please don't PM asking for support, post on the Forums instead.
Member of UNITE (Unified Network of Instructors and Trained Eliminators)

Once the scan is complete, it will display the results. Click on View Scan Report.

You will see a list of infected items there. Click on Save Report As....

Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.

Please post this log in your next reply .

~Semp

~Semp

You can help me continue the fight against malware by making a donation, Thank you.

If I am helping you and I didn't reply within 48 hours... Please send me a private message.
Topics that are not replied within 5 days will be close. Please don't PM asking for support, post on the Forums instead.
Member of UNITE (Unified Network of Instructors and Trained Eliminators)

... they are not really infections, as the report says "not-a-virus" but they are potential treats or Riskware, If you dont use MIRC I suggest you remove it. Please click HERE for details.

Download random's system information tool (RSIT) by random/random from here and save it to your desktop.

Double click on RSIT.exe to run RSIT.

Click Continue at the disclaimer screen.

Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)

~Semp

~Semp

You can help me continue the fight against malware by making a donation, Thank you.

If I am helping you and I didn't reply within 48 hours... Please send me a private message.
Topics that are not replied within 5 days will be close. Please don't PM asking for support, post on the Forums instead.
Member of UNITE (Unified Network of Instructors and Trained Eliminators)

i did link the screenshots of those still remaining in registry. see my reply #2.the second one has been removed, but the first one still remains under the search assistant.ill do another scan using the tool you linked above, once i get home.

i also have another question in case i decide to do a format.which tools can i use to prevent internet security 2010 (security essentials 2010) from getting in.i mean, viruses these days are nothing like what they used to be. one can get infected by visiting a website or installing a free shareware and whatnot. i dont mind reformatting that much as i dont have anything in my os drive.however, i cant even begin to tell you how frustrating it is to do a format and get infected by the same virus again.

i live in usa at the moment, so you helping me in person wouldnt be possible.i really appreciate it. you know, you going out of your way to help out a noob and all

Microsoft has released the latest upgrades to the XP OS platform, which can be referenced HEREIt is critical to stay up to date with the latest upgrades to your Operating System, as this can help prevent future problems.Windows XP Service Pack 3 (SP3) includes all previously released updates for the operating system. I recommend that you visit the link above and apply the SP3 patch.

Visit Microsoft's Windows Update Site FrequentlyIt is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Make sure your applications have all of their updatesIt is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.

Practice Safe InternetOne of the main reasons people get infected in the first place is that they are not practicing Safe Internet. You practice Safe Internet when you educate yourself on how to properly use the Internet through the use of security tools and good practice. Knowing how you can get infected and what types of files and sites to avoid will be the most crucial step in keeping your computer malware free. The reality is that the majority of people who are infected with malware are ones who click on things they shouldn't be clicking on. Whether these things are files or sites it doesn't really matter. If something is out to get you, and you click on it, it most likely will. Below are a list of simple precautions to take to keep your computer clean and running securely:

If you receive an attachment from someone you do not know, DO NOT OPEN IT! Simple as that. Opening attachments from people you do not know is a very common method for viruses or worms to infect your computer.

If you receive an attachment and it ends with a .exe, .com, .bat, or .pif do not open the attachment unless you know for a fact that it is clean. For the casual computer user, you will almost never receive a valid attachment of this type.

If you receive an attachment from someone you know, and it looks suspicious, then it probably is. The email could be from someone you know infected with a malware that is trying to infect everyone in their address book.

If you are browsing the Internet and a popup appears saying that you are infected, ignore it!. These are, as far as I am concerned, scams that are being used to scare you into purchasing a piece of software. For an example of these types of popups, or Foistware, you should read this article: Foistware, And how to avoid it.There are also programs that disguise themselves as Anti-Spyware or security products but are instead scams. For a list of these types of programs we recommend you visit this link: Rogue/Suspect Anti-Spyware Products & Web Sites

Another tactic to fool you on the web is when a site displays a popup that looks like a normal Windows message or alert. When you click on them, though, they instead bring you to another site that is trying to push a product on you. We suggest that you close these windows by clicking on the X instead of the OK button. Alternatively, you can check to see if it's a real alert by right-clicking on the window. If there is a menu that comes up saying Add to Favorites... you know it's a fake.

Do not go to adult sites. I know this may bother some of you, but the fact is that a large amount of malware is pushed through these types of sites. I am not saying all adult sites do this, but a lot do.

When using an Instant Messaging program be cautious about clicking on links people send to you. It is not uncommon for infections to send a message to everyone in the infected person's contact list that contains a link to an infection. Instead when you receive a message that contains a link, message back to the person asking if it is legit before you click on it.

Stay away from Warez and Crack sites! In addition to the obvious copyright issues, the downloads from these sites are typically overrun with infections.

Be careful of what you download off of web sites and Peer-2-Peer networks. Some sites disguise malware as legitimate software to trick you into installing them and Peer-2-Peer networks are crawling with it. If you want to download a piece of software a from a site, and are not sure if they are legitimate, you can use McAfee Siteadvisor to look up info on the site.

DO NOT INSTALL any software without first reading the End User License Agreement, otherwise known as the EULA. A tactic that some developers use is to offer their software for free, but have spyware and other programs you do not want bundled with it. This is where they make their money. By reading the agreement there is a good chance you can spot this and not install the software.

With regards,~ Semp

~Semp

You can help me continue the fight against malware by making a donation, Thank you.

If I am helping you and I didn't reply within 48 hours... Please send me a private message.
Topics that are not replied within 5 days will be close. Please don't PM asking for support, post on the Forums instead.
Member of UNITE (Unified Network of Instructors and Trained Eliminators)