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Forms & Publications

Customer / Companion Feedback Form The Department of Children and Families values your opinion and requests that you complete this short survey to assist us in evaluating and improving our services. English | Haitian/Creole | Spanish - ASL Translation

Customer or Companion Request for Free Communication Assistance or Waiver of Free Communication Assistance The Florida Department of Children and Families and its contracted client services Providers are required to provide FREE interpreters or other communication assistance for persons who are deaf or hard-of-hearing. This form helps to identify your communication preferences. English | Haitian/Creole | Spanish | ASL Translation

Customer or Companion Communication Assessment and Auxiliary Aid and Service Record The purpose of the Customer Companion Communication Assessment and Auxiliary Aid and Service Record is to facilitate the collection and coordination of auxiliary aids and services provided to Customers or Companions who are deaf or hard-of-hearing.English | Haitian/Creole | Spanish - ASL Translation

Policy for Filing Complaints by Reason of Disability This chapter establishes uniform procedures for customers and potential customers or companions to file complaints of discrimination against the Department by reason of a disability. English | Haitian/Creole | Spanish - ASL Translation

Summary of DCF Notice of Privacy Policy and Management and Protection of Personal Health Information This operating procedure establishes a uniform process for disseminating privacy standards and policies required by the Health Insurance Portability and Accountability Act (HIPAA) regulations within the Department of Children and Families. English | Haitian/Creole | Spanish - ASL Translation

Auxiliary Aid Service Record Monthly Summary Report This document provides instructions for capturing the information needed to verify the number of Customers and Companions served each month who may require auxiliary aids and services, because they are deaf or hard-of-hearing, as well as those who are deaf or hard-of-hearing low vision or blind, and deaf or hard-of-hearing and limited English proficient.