After replacing the storage device, try the update again. If this does not fix the problem, try the next solution.

Solution 5: Copy the update to a USB flash drive or CD/DVD

If the solutions above did not fix the problem, copy the console update from your computer to a USB flash drive or CD/DVD and then install the update on your console. For instructions on how to install the system update from a USB flash drive or CD/DVD, see How to get a new Xbox 360 update.

If this does not fix the problem, try the next solution.

Solution 6: Download your profile again

In some cases after an update, you might get the message "Connection to Xbox Live has been lost” when you try to start a game or an app, and you may be signed out of your account. To resolve this problem, try downloading your profile again: