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Abstract

Voice and image (e.g., text and graphic) information are communicated by using interconnected computer and telephone networks. Image information may be conveyed by one or more "presenters" to one or more "attendees" through a central computer server in the computer network. An attendee, on the other hand, can send inquiries to a presenter through the server. Verbal information passes between the presenter(s) and attendee(s) via PBX services of the telephone network. The server and PBX services are coupled so that the computer controls telephone connections between users of the system.

Country

United States

Language

English (United States)

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Computer-Mediated Communication System Using Both Telephone and
Computer Networks

Voice and image (e.g., text and graphic) information are communicated by
using interconnected computer and telephone networks. Image information may
be conveyed by one or more "presenters" to one or more "attendees" through a
central computer server in the computer network. An attendee, on the other
hand, can send inquiries to a presenter through the server. Verbal information
passes between the presenter(s) and attendee(s) via PBX services of the
telephone network. The server and PBX services are coupled so that the
computer controls telephone connections between users of the system. In the
figure, users of the system are shown to include PRESENTERS who present
text, graphic, and verbal communications to ATTENDEES in an audience;
MODERATORS who may screen inquiries, furnish a written or verbal
introduction, or interrupt a presentation as deemed appropriate; a
COORDINATOR who controls the presentation of information; and USER HELP
individuals who respond to communications problems or questions experienced
by other users. The latter three users are optional. Each user has a computer
terminal (not shown) attached to a host computer (not shown) connected to a
computer network. Each user terminal is attached to Service Programming
which runs in either the user's communication environment or in a special
conferencing SERVER. Service Programs are software used in (a) setting up a
presenta...