Rated 2 out of 5�by solo8985L cute ... but high maintenance
After only 9 months this unit is telling me I have to REPLACE DRUM for about $200 ~~~ that's nearly as much as the unit cost me NEW!
The toner typically lasts about three months at an expected run of 2000 pages, so that's less than 10,000 pages and the drum fails??
We are a pretty busy solo doctor office, but I can't imagine having to buy a new drum every year.
It also seems to have phone line issues that require us to unplug the unit and restart it from time to time ~ no rhyme or reason.
January 20, 2015

Rated 4 out of 5�by HappyCustomer Pretty Durable
We have billing twice a month and this last us a month.
December 22, 2014

Rated 5 out of 5�by Cake Brother DR400 Drum
Excellent quality of printing following installation. Easy to install with no hassles.
Instruction caution about powder that may come off drums during instal but I did not experience that.
Quick and easy-works great
March 1, 2010