Course Outline

Progressive case study exercises to illustrate the intent, benefits, and tools that could be used.

Each of the four phases is covered in exercises that allow the participants to discover the intent of the phase and its component elements.

The benefits of understanding and following each phase is discussed and emphasized.

Tools (and the alternative tools that might also meet the intent) are described and information is provided on how the participant might learn more about that tool.

The gap analysis tool introduced in the online training is reviewed and each participant takes part in an activity where they initiate the gap analysis tool and learn how to complete the analysis at the organization. Emphasis is placed on how to continually improve the supplier development process.

Final Examination (1-Hour) - an online examination to evaluate and assess knowledge and application of CQI-19 delivered during the training. Participants must bring a laptop.