The other day I got a package that wasn't right either. I got my blinds, but not the extra cards. I also got the completionist pledge for Way of the Fighter when I just ordered the SDE minis. I have emailed them, but have yet to hear back. If they send me a shipping label I would happily send it back, because I would hate to think that someone else isn't getting their stuff. I think I got someone else's stuff by mistake. I understand that making mistakes is part of being human.

I did get a reply back from ND. They said that they there had been a slight hiccup with shipping a few of the packages. I think the label probably got put on the wrong box. I understand mistakes are made. They apologized and sent me a shipping label and it is on its way back to them. They are going to send me the extra cards for RRI that I had not received. They did a professional job when it came to fixing the problem.

I fear what going to happens when the so awaited time of SDL waves shipment begins. They continue with amateurs behavior long time for a company with years of experience acquired over all their existence. They took the step bigger than the leg and now they can not handle it (again).

A reason to understand why some customers verified how ND/SPM presence shrinks in every GenCon event.

Not like my experience is a symbol of experiences at large, but just for the record I got mine last week and I had all my pieces. A little chewed up about all the minis being throw into one baggy tho, maybe thats just me but that just seems lazy at best and disrespectful at worse. Cant wait to try it out however.

Not like my experience is a symbol of experiences at large, but just for the record I got mine last week and I had all my pieces. A little chewed up about all the minis being throw into one baggy tho, maybe thats just me but that just seems lazy at best and disrespectful at worse. Cant wait to try it out however.

That’s basically how they packed SDE:FK. I can understand it, given they didn’t do the retail packing. It caused one of my lawbots to be off his base, but that was an easy fix. If they were made from a less durable material, I’d have been annoyed by the packing.

Now I just need to get my missing items. I’m hoping I’m on the tail end of the mailing and not missed.

That’s basically how they packed SDE:FK. I can understand it, given they didn’t do the retail packing. It caused one of my lawbots to be off his base, but that was an easy fix. If they were made from a less durable material, I’d have been annoyed by the packing.

Now I just need to get my missing items. I’m hoping I’m on the tail end of the mailing and not missed.

Ah man that totally sucks that your missing stuff, I had a few of my models broken off the base, easy fix like you said tho.

SPM/ND have not posted any updates, but i still have not received the missing blinds/dices/cards so far. Hope they can post an update to know if shipping is completed before sending an email to inquire on those items.