KROHNE – Privacy Notice

We at KROHNE want you to know that we care about your privacy. We want you to know exactly how we use the information you provide to us in the course of using our Website. By accessing and using our Website, you agree to be bound by the terms of this Privacy Notice and the terms of our Internet Disclaimer and Statement. If you are not willing to agree to these terms, please do not use our Website.

You are not required to provide any personal information in order to visit our Website or to obtain the information that is freely available to all visitors. However, in order to fully utilize our services – i.e., to configure products to your specifications and to order our products from our e-shop – you must register with us.

If and when you decide to register, you will be asked to provide your e-mail address and other information necessary to process your order. Except as otherwise stated herein, we do not provide that information to third parties.

We are committed to maintaining the trust of our users. If you have any questions or concerns about the privacy or security of any information that you have provided, please do not hesitate to contact us.

Handling of InformationWe retain and store all information you voluntarily transmit to us when using our Website ("User Information"). You are, of course, free not to provide any of the information that you are prompted to provide when utilizing particular features of our Website, but you should bear in mind that your failure to provide us with certain information may affect your ability to use such features and/or to order products through our e-shop.

We use the User Information for purposes such as servicing your orders, responding to your questions and requests, and improving and personalizing our communications with you. Except as stated below, we do not sell or otherwise distribute or transfer to any third parties any User Information and we keep all User Information in confidence.

In order to fill your e-shop orders and to optimize our services for you, we reserve the right to share your User Information with our subsidiaries and affiliates, our suppliers, our agents, dealers of our products, credit reporting agencies and fraud protection services, entities supporting our web services including this Website and any other persons or entities to whom we must provide your User Information in order to comply with applicable law. We may also share your User Information with carriers or other persons and organisations involved in the delivery and servicing of your order. We reserve the right to transfer any User Information in connection with a sale or other transfer of our business or assets.

Subscription to our NewsletterKROHNE offers various newsletters that you can order for free. If you wish to subscribe to our newsletter(s), we need the confirmation that you are the owner of the given e-mail address and that you agree to receive the newsletter(s). These data are collected only for the purpose of being able to send you the newsletter and to document our authorization in this regard.

During the registration process, you will receive an e-mail with a confirmation link. A transfer of the data to third parties does not take place. The subscription of the newsletter and your consent to the storage of the e-mail address can be revoked at any time for the future. For statistical purposes, we perform anonymous link tracking. If you have any questions, please contact us by e-mail: newsletter.de@krohne.com.

CookiesCookies help us to personalize your future visits to our Website and to provide you features that we think will be of interest to you. Cookies also help to prevent you from being asked to register or made to re-enter your password every time you visit our site.

Most browsers offer you information about how to avoid, alter and/or identify and remove cookies. You are, of course, free to delete from your hard drive any cookies that we have issued to you. However, your future visits to our Website may then be less personalized and convenient.

SecurityThe use of certain features of our Website require you to select a user name and password. It is important for you to protect the confidentiality of your user name and password and to protect against any unauthorized use of your computer or network. We have no technical or other means to protect you from any unauthorized use of your user name and password.

While we have taken reasonable steps to protect the security of User Information, we cannot guarantee that your User Information will remain permanently secure. There is always a possibility that your User Information could be lost due to technical problems or stolen from our databases. We are not responsible for any such loss or theft or for any other unanticipated security breaches.

Access to Your User InformationIf you wish to know what information we have stored about you or your business please contact us at web@krohne.com. At any time you may instruct us to permanently delete any such information.

Modifications to Privacy NoticeWe reserve the right to modify this Privacy Notice and our Internet Disclaimer and Statement at any time. You should check this Privacy Notice and our Internet Disclaimer and Statement periodically for changes. If at any time you choose not to accept these terms and conditions, please do not continue to use our Website.

etracker
KROHNE uses the services of etracker GmbH, Hamburg, Germany (www.etracker.com) to analyse usage data. Here, cookies are used which enable the statistical analysis of the use of this website by its visitors as well as the display of usage-relevant content or advertising. Cookies are small text files that are stored by the Internet browser on the user's device. etracker cookies do not contain any information that could identify a user.

The data generated with etracker is processed and stored by etracker solely in Germany by commission of the provider of this website and is thus subject to strict German and European data protection laws and standards.In this regard, etracker was checked, certified and awarded with the ePrivacyseal data protection seal of approval.

The data is processed on the legal basis of Art. 6 Section 1 lit f (legitimate interest) of the EU General Data Protection Regulation (GDPR).Our legitimate interest is the optimization of our online offer and our website. As the privacy of our visitors is very important to us, etracker anonymizes the IP address as early as possible and converts login or device IDs into a unique key with which, however,no connection to any specific person can be made with. etracker does not use it for any other purpose, combine it with other data or pass it on to third parties.

You can object to the outlined data processing at any time provided it is related to your person. Your objection has no detrimental consequences for you.

Further information on data protection with etracker can be found here.

Matomo (formerly Piwik)This website uses Matomo for web analytics purposes. This will use cookies and text files to transfer usage information (including your truncated IP address) to our server and store it for analysis after it has been anonymized. The information generated by the cookie will not be disclosed to third parties. You can prevent the installation of cookies by your browser settings; However, we would like to point out that in this case you may not be able to use all the functions of this website to the full extent.