Support

Warranty information

The Cosine AM1 comes with a 1 year warranty and a NO DOWNTIME GUARANTEE.

Free phone support for machine repair consultation

Machine repairs are fully covered if the AM1 malfunctions

Cosine maintains a ready inventory of machine components if the situation arises that we need to replace something on your AM1

Cosine expert technicians will come out to your facility to repair your machine within one week

No downtime guarantee: If your printer is having warranty-related issues, Cosine can run the print at Cosine's facility during that time. All we ask of you is to cover the cost of material and expedited shipping.

Print Consultation

Unlimited phone support with a Cosine expert

File reviews

Work directly with a Cosine specialist developing customized settings to achieve the best print quality.

Simplify 3D/slicing help

Recommendations on slicer settings based on nozzle size, filament material, and print geometry.