I would appreciate any advice or opinions are regards what would/could be the position in the below outlined matter.Iwll exclude names etc

1. Person A signs up as member of a Website that hosts many auction houses and allows for biddingat the auctions . There are 2 ways of bidding .(1) Leaving an "autobid" whereby the Website waits untilthe Live auction is runningn and then bids UPTO the maximum needed to win,or stops when theautobid amount is exhausted. (2) Bidding Live as the auction is proceeding. Either way bids go tothe Website company and thence to the specific auction house.

2. Person A enters a bid for a particular LOT in a specific auction INTO the website system

3. Person A then realises that the Bid has been placed on the wrong LOT number and thereforecontacts the Website Who then advised that they have REMOVED the autobid from theirsoftware system. The Website also advises that they will contact the Auction housesconcerned and will get them to Re Start their software at the auction house end to romove theauto bid from THEIR system Note the bid is NOT now on Person A's account as has been removed.The Auction House then REFUSES the request of the Website to Re Start their computer systemseven though it is 6 hours until the LOT comes up at auction.

4. Person A then receives an invoice from the Auction House for the LOT in question as no one else bid .

I guess questions are (1) was refusing to restart the software at auction house end acceptable , bearing in that they knew reason as is not unknown to be done at all ? (2) WHO placed the Bid ,since it was removed from Person A'a account ?