The bundle includes the most popular add-ons as well as the add-ons that are the greatest contributor to agent productivity. And you get it all for a single discounted price – you save 50% over purchasing individual add-ons. You save even more (over 50%) if you purchase one of the multi-site options.

With this bundle you can add the following additional functionality to the free Awesome Support core engine:

The ability for all participants (agents, customers, admins) to use e-mail as the primary means of managing tickets

The ability for internal agents to set private notes on a ticket

Create and manage FAQs

Create FAQs while responding to a ticket

Get notified via SLACK and SMS of important ticket events

Pre-configure responses so agents can quickly respond to frequent questions with just a click of a button

Store files on a 3rd party server to save space on your host

Stamp tickets with Statuses that mean something to you (create your own status labels)

Recurring Subscription Notification

The pricing for this (and most other add-ons) is set as a subscription by default. However, you are free to cancel the recurring subscription at any time – you will still be entitled to the one year of free updates and support from the time of your last payment. The software will generally continue to work without additional payments. However, you should be aware that, as with all software, a future update of any of WordPress / Awesome Support Free Core could include a breaking change. At that time, if you are not on a subscription plan, you will need to purchase a new license to obtain the compatibility updates necessary for the product to continue to work.