PRODUCT HIGHLIGHTS

"They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews

"They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews

"They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews

"I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews

"I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews

I think it depends on your area and services. My sister in law hates it but she's had it for about 6 years (idk why she doesn't change but complains!) She says they charge her different prices each month. My husband and I just got the X1 services (phone, internet, and TV) with the voice remote and its pretty good. Haven't had a major issue. Had a small issue with the phone but it was fixed fast. My internet connection is always strong and I've heard others complain that theirs always goes out.

Personally, I absolutely LOVE it. My package also includes the movie channels (HBO, Starz, etc), so On Demand has so much to offer for us. My kids also have a ton to choose from, so they also enjoy it.

Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.