I just noted that none of my four S2 DTivos have had the problem - I thought one did but it's seemingly a feature of a V1.3.1 TivoWebPlus that it doesn't show the Tivo Data 'to be recorded' items while V1.3.0 does.

Using TivoWebPlus if I view all of my channels and then look specifically at channel 1100 I can see scheduled recordings over the next few days, but they don't appear in the ToDo list.

Here is a question: Did anyone without a connected phone line have this guide data issue, or did only those that keep a phone line connected have this happen?

Forced a call and now the 8 oclock o'reilly factor recordings ARE showing up. I just hope I didn't induce any other problems. On Christmas eve I've got about 10 Dirty Jobs episodes and then Christmas day I've got about 10 or more Mythbuster episodes listed to record - I hope that's a marathon and not a listing error.

Two days ago the thing fixed itself. Last night it was updated again and now the problem is back. WL of "Blade Runner" 1/1 on AMC disappeared along with "NBC Nightly News" the week of 1/1. Can't find "Blade Runner" in a search but it's in the Guide. Nucking Futts!

Not sure what another "me too" post is good for, but I'm gonna do it anyway.

I have 3 D-Tivos and two of the three are screwed... not sure why the third isn't. Unfortunately, when I first noticed it (on just 1 Tivo a couple of days ago) I thought it might be the TiVo, so I did a "Clear program information..." and lost all of my SPs before I came hear to read it was a DirecTV data problem

Anyway, Tivo1 seemed to get fixed and now it has the problem again. This needs fixing quick!

One of my HR10 boxes just got bitten by this. It was fine yesterday, showing To Do items for the next two weeks, but today, the To Do list is empty and the history shows everything is not set to record because of a change to the Season Pass. My other two boxes (an HR10 and an HDVR2) are fine. Both HR10s have 6.3a, the HDVR2 has 6.2.

One of the programs I have a season pass for is ABC News - it's on every day, but TiVo is not going to record it. I also have a season pass WishList for Entourage in HD, which will be shown in a marathon on 12/31, but TiVo is also ignoring this.

I called DirecTV and was immediately transferred to a technical specialist. I spoke with Rusty, a very nice woman, who knew all about this problem.

I reported one thing to her that I don't recall seeing in this thread: My last service data download and indexing date are both on 12/21, with the last service data download attempt was on 12/23 at 5:29 AM and the last status as "None." Could these be the cause of the empty To Do lists? I had a full To Do list yesterday, 12/22, but today 12/23 I do not. Rusty was going to pass this up the chain ...

After apologizing profusely for the problem, her only suggestions were to:

(1) delete and re-create the season passes in the hopes that it would populate the To Do list; and
(2) restart the recorder and wait 24 hours for another service data download

She did say they were working on a fix, and I asked her if 6.3b would fix this, but after looking it up, she didn't have any details on what 6.3b would fix.

At this point, I'm not going to recreate season passes. I'll wait until tomorrow to see if I get any new service data downloads or indexing, and see what impact that has on my To Do list.

My HR10 didn't record late night Networks again. The old "somebody deleted .." showed up in the history. It's still running 6.3a. Not really a problem right now, but I hope 6.3b comes along shortly for me. I'm going to trim the SP list to see if it helps. Maybe after the holidays (and 6.3b) I'll do a clear and delete to help it out.

Can everyone who's having these problems check their System Info page and report back the dates and status of the Service Data Download and Indexing? If the dates are not "current", this could be an indication or cause of the problem ...

I called DirecTV and was immediately transferred to a technical specialist. I spoke with Rusty, a very nice woman, who knew all about this problem.

I reported one thing to her that I don't recall seeing in this thread: My last service data download and indexing date are both on 12/21, with the last service data download attempt was on 12/23 at 5:29 AM and the last status as "None." Could these be the cause of the empty To Do lists? I had a full To Do list yesterday, 12/22, but today 12/23 I do not. Rusty was going to pass this up the chain ...

Same here (The observation about indexing and Service Data Download, that is, not talking to Rusty.)

Quote:

Originally Posted by drew2k

After apologizing profusely for the problem, her only suggestions were to:

(1) delete and re-create the season passes in the hopes that it would populate the To Do list;

I tried that several times since this bug has been happening. Does nothing. By the way: If you do this, you have to pick the show from the guide. You can't search by title or other criteria, it won't find it when in that mode. If you pick an affected show from the guide and choose "get a season pass" it creates a season pass that shows "0 upcoming episodes" (when in this screwed up mode).

Quote:

Originally Posted by drew2k

and
(2) restart the recorder and wait 24 hours for another service data download

That works, and you don't have to wait 24 hours either. Twice when I've noticed this problem and rebooted, within an hour or so after the reboot the unit re-indexes and everything is fine again. However, last service data download status still says "none".

Twice I have cleared this problem with a reboot (most recently, this morning).

From the pattern I've observed, it looks like the failing service data download is a symptom of the problem, not the cause. A reboot clears the problem (after an hour or two) and, therefore, allows the next Service Data Download to succeed (assuming the problem doesn't come back before it is scheduled to occur).

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My To Do list is full again, and the SysInfo page shows Indexing completed at 10:38 AM today, about an hour after I restarted the box.

I'll keep monitoring the indexing status and To Do list, and hope I won't have to start playing reboot roulette ...

I think if others haven't already noted or reported the info showing for Indexing and Service Data Download to DirecTV, maybe we should be, as this may help someone at DirecTV and/or TiVo resolve the issue.

I don't know that I have an SP probs on my RCA DVR80 but I just realized that my wishlists are all screwed up. My keyword wishlist for Star Trek normally returns over 80 hits and now returns 0. A browse thru the EPG on Spike TV definitely shows some upcoming stuff that should match.

I forced a reboot to no avail so now I'm forcing a call.

Coincidentally, I had a random reboot occur on me on 12/18/06 probably around ~11:15 pm Pacific time. I was in the middle of watching a recording of Mad Money and my 11 pm news recordings got interrupted and split into 2 as a result.

Hope D* fixes this prob soon and I don't miss anything. My To Do list still shows a lot of stuff scheduled to record.

The forced call didn't help (yet). This is the first time I've ever had any notable probs w/DirecTiVo. I hope this isn't the beginning of the end.

To answer drewk2,
Service data download:
Last successful: Friday, December 22 at 2:37 am
Last attempt: Saturday, December 23 at 5:30 am
Last status: None available

Indexing: Friday, December 22 at 7:53 pm

edit: Doh. Looking at my recording history, I do see many shows that weren't recorded on 12/22 (Friday) because "someone in your household modified the Season Pass..." Luckily none were important.

To responding to my own earlier post. My Star Trek keyword wishlist is back to normal (I didn't edit it nor any other WLs) and now returns 67 hits instead of 0. I forced another reboot after the call I placed and things seem back to normal.

My service data download info is unchanged but the last Indexing time is now Saturday, December 23 at 6:19 pm.

its just DTVs secret way of trying to get people to move to their own crappy dvr. they screw up tivo a bunch of times and when people call and complain DTV hints "tivos are very outdated and our newer dvrs are much better and don't have this issue"

even though this was meant as a joke I'm starting to believe this a bit now.