A life-saving drug has been recalled, and now some families are having trouble getting the right medication. WXII 12's Veronica White speaks with a pharmacist about the confusion.

A life-saving drug has been recalled, and now some families are having trouble getting the right medication. WXII 12's Veronica White speaks with a pharmacist about the confusion.

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Updated: 10:33 AM EST Nov 4, 2015

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WEBVTT STICKERS BARS.-- SNICKERS BARS.NICOLE: BACK TO THAT STORY NOWABOUT A LIFE-SAVING DRUG THATHAS BEEN RECALLED.A LOT OF FAMILIES ARE WORRIEDABOUT THIS, AND THERE ISCONFUSION.VERONICA WHITE SPOKE WITH ALOCAL PHARMACIST ABOUT THEM.VERONICA: ALLTHE EPINEPHRINEINJECTOR SEVEN RECALL BECAUSETHEY COULD DELIVER THEWRONG DOSAGE.IF SOMEONE HAS A SERIOUSALLERGIC REACTION AND DOES NOTRECEIVE THE INTENDED DOSE, THERECOULD BE BIG HELP -- HEALTH CONSEQUENCES.INCLUDING DEATH.THE COMPANY RECEIVED 26 REPORTSOF DEVICE MALFUNCTION IN THEU.S. AND CANADA.NO FATAL OUTCOMES HAVE BEENREPORTED.THEY ARE ARRANGING FOR THEREIMBURSEMENT OF ALL RECALLEDPRODUCTS, BUT FOR NOW, FAMILIESNEED REPLACEMENTS QUICKLY.A LOCAL PHARMACIST SAYSTHAT ITIS CRUCIAL FOR THE FAMILIES TOGET EPI PENS.BUT GETTING THE $500 PERCEPTIONIS NOT EASY FOR MANY.A LOT OF PEOPLE DON'T KNOWIT, THE EXPIRATION DATES ARE SOSHORT YOUR YOU'RE LOOKING ATLESS THAN SIX MONTHS.IF YOU DO NOT HAVE INSURANCE ANDYOU HAVE A BAD ALLERGY AND YOUHAVE TO RENEW THIS THING EVERYSIX MONTHS JUST BECAUSE IT GOESOUT OF DATE, AT $500, THAT CANBE COST PROHIBITIVE.VERONICA: CUSTOMER SHOULD

Confusion after life-saving drug recalled

A life-saving drug has been recalled, and now some families are having trouble getting the right medication. WXII 12's Veronica White speaks with a pharmacist about the confusion.