Hi Arife,
> > > replacemnt of ris at ripe.net is activated. it's called ris-int at ripe.net.> > > we can start to use this new list for internal communications.
> > >
> > > ris at ripe.net would be received by us until the begining of July.
> >
> > I'm not quite sure if I understand. We should start using ris-int at r.n,
> > but everybody currently on ris at r.n, should be on the ticket queue and get
> > those mails until he/she decides to unsubscribe.
>> You're right! It's not still clear for me how xrtt works. When we have
> progress on RIS ticket system, I will check out those things with you
> guys before making a big change.
FYI:
My wishlist for RIS (and if/when it moves to xrtt, OPS) ticketing
system is to be able to check the status and all correspondence
on a particular ticket, regardless of receiving yes or all
e-mail coming in to the queue.
For the *current* ops ticketing system one can see the status
via the iii pages, or by doing a "req -show <ticketno>" on the
command line (and "reqq" shows open ticket queue)
I don't know xrtt, but similar functionality would be quite nice.
-- Rene