Personalised care in England remains patchy, shows annual review

Many aspects of the care system in England have improved in the year since services in the community and under council control were more closely tied to the NHS, but some areas have not improved fast enough, shows the annual report from the health and social care watchdog.

Jo Williams, chairwoman of the Care Quality Commission, has warned that “the overall picture [of health and social care] is far from perfect” and that “the next few years will be a crucial time,” as important changes are made to the way healthcare and social care are organised and managed.

The commission’s second annual report to parliament on the state of health and adult social care in England looks at the services being delivered by more than 400 NHS trusts, 1500 registered independent health providers, and more than 12 500 registered providers of adult social care.