Our plane had mechanical problems at a previous destination which caused a chain reaction of delays. We were supposed to depart at 11:59pm. We departed closer to 3am and arrived 3 and a half hours late. As I result I missed an appointment costing me $75. This is our second JetBlue flight this weekend, both of which had major delays and greatly hampered our trip.

I spent 11 hours at the airport waiting to fly out to Nantucket. The entire time we were told the flight wouldn't be canceled. At 12am it was finally canceled. By that time there was only 1 seat left the next day to Nantucket. My flight the next day was canceled as well.

The only thing I liked was the flight attendant. He was very cheerful.

Four flights were being called at the same time through the same gate A1A, Kansa, Detroit, some college flight and Hartford. The terminal was so packed I almost fainted. Need to improve the sound quality of microphones when calling flight numbers it Was too low and I arrived at my destination 20 minutes late even though my flight was on time.

Gate 35x at National just doesn't work. A woman fell on the ice trying to get to the shuttle bus, on which we sat for a long time before leaving for the plane. After a chaotic boarding, the plane sat around as the flight became late, and the pilots gave no explanation for the delay or hint of when we might take off.

There is nothing pleasant about arriving at the airport 1 hour and 20 minutes before departure time and being told that your plane is already on the tarmac and that you will not be able to board.

There was also nothing pleasant about having to spend $300 on a rental car (with a junk transmission) and tolls while navigating through DC and NYC to get to our destination when we should of been on a plane overhead the night before. Absolutely the worst travel experience I've ever had.

You pay an additional fee for EVERYTHING!! You may think your tickets are cheap but if you add the price of a $50 carryon, $5 if you want a drink, additional fees if you want to choose your seat (such as being next to your children or spouse) it really ends up being the same if not more than other airlines... plus you're sitting in the worlds skinniest seats

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

No service /selections. Paid for movie and fat child continually shut off TV w his fat arm on my armrest Boarding is very poor no assists as flight attendants virtually unattentive LAX dirty disgusting and no shops seating or restaurants
No mvmt to allow stiff swollen legs all cramped in tiny seats. I pay bag fees while others get free checked bags at the gates. Many people are able to carry huge extra backpacks w no enforcement from staff Slows the whole trip down

Dulles International Airport on a beautiful June 3, 2016. Flight was from Dulles to Hartford and due to depart at 12:30 pm.
12:30 pm - Notified flight delayed an hour or so because they didn't have a flight attendant for the flight.
2:00 pm - Notified flight delayed because Flight Attendant was found but on way.
4:00 pm - Notified the Flight attendant would not be able to make it, but they were looking for another one.
6:00 pm - Notified a Flight Attendant was found and was on a plane that was inbound and would be landing any minute. Notified plane with Flight Attendant arrived at gate and they would be there any minute and we could begin boarding.
6:45 pm - Flight was CANCELLED!!!!!
I could go on about how I was rebooked on an 11:00 pm flight on American Airlines out of Reagan, my checked bag was not returned to me and I was told it was on another plane United plane that would beat me to Hartford, they shuttled me to Reagan. I got to Hartford and my bag was not there......SURPRISE!!
This was ridiculous and thank god I was traveling alone and had time. I felt bad for the families with small children who had to suffer through this stupidity.

The attendants at the check-in desk were great. The helped resolve all issues from passport information to overweight luggage. I wouldn't have made my flight if not for them

There were 3 different flights to my trip. The first flight I was served a small bag of cheeze its and a Coke. I had two flight changes with only one hour to get to the next terminal check-in and start loading. No time to eat. That one small bag of cheeze its had to last me for 20+ hours travel time. It was all I was served. Wish I'd received a little more info on my booking info that would have warned me to pack my own lunch

No inflight entertainment and the seat did not recline. I guess there are pros and cons in the exit row. I also had no choice but to buy the more expensive seat since all others were taken at check-in.

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