Patients participate with informed consent. Each of our case contributors has a careful conversation with patients and/or caregivers about their rights and options if they consent to be filmed.

Among their protected rights, filmed patients have the right to withdraw consent at any time, and we will remove their video from ReelDx immediately. We also ensure that no protected health information is associated with a video case, such as names, medical record numbers, etc.

It’s worth noting that we have never had a patient or caregiver withdraw consent, and close to 100% of patients who are asked, consent to be filmed. We have consistently found that patients and their families have a strong and sustained desire to play a role in improving medical education.

No, broadcasting in group settings or sharing access is not a permitted use of an individual ReelDx subscription, per our stated Terms of Use.

If you have an institutional agreement with ReelDx, we hope you are broadcasting ReelDx in your curriculum, presentations, and other educator or group/classroom activities!

If you are using an individual subscription to broadcast ReelDx in your curriculum, please contact us for a friendly brainstorming session about updating your account without disruption to your classroom.

In addition to affordable pricing for a classroom edition of ReelDx, we also provide excellent, thoughtful customer service as you adjust your ReelDx agreement, and ongoing support as you formally implement ReelDx.

We understand! Our videos are a new tool in health care education, without precedent for incorporation into curriculum, test prep, etc. The exciting news is that we now have more than 40 leading institutions using our cases in the classroom, with tremendous success. They include nursing schools, medical schools, physician assistant programs, EMS training, and more.

We continuously learn about new use-cases that innovative educators are applying, and we remain involved in supporting and learning from their implementations.

We would love the chance to give you some examples of how your peers are using ReelDx, and provide consultation on your program’s unique needs! Please contact us to schedule a personal demo.

Yes, Institutional customers/educators can control both what cases, and what components of the case learners can view at any time. There are a number of ways to present our cases to meet this need. Please contact us for a demo.

Watch our blog and join our growing community (scroll to the bottom of the About Us page to enter your email address) to stay up to date on future excitement and developments at ReelDx!

We will notify you by email before your subscription ends, so that you have the option to renew your account and continue access to our growing collection of real patient video cases.

ReelDx does not store any credit card information in our system. All of our credit card data is handled by Stripe, our e-commerce app. Their security policy is listed here: https://stripe.com/help/security