Describe the company and explain what makes it unique. What makes Crye-Leike unique in the Nashville market is the fulfillment of our mission statement, which is, “A passionate commitment to unsurpassed service.” Everything Crye-Leike does revolves around full service for the company’s true customer, buyers and sellers. Top-rated technology services, a dedicated marketing department and commitment to agent education make our agents the best-equipped agents in the field.

How did you become involved in real estate? After spending years helping friends and family find homes as a hobby, I decided to go professional, completing my real estate education in 2006. I had the privilege of growing up with a mother who was a top producing agent for 27 years. My mother took me under her wing and helped develop the wisdom, knowledge and skills to be a great agent.

Where are you active? I actively work on the west side of Nashville — Bellevue, Franklin and Brentwood.

When selling a home, what can the owner do to maximize its value? A homeowner must make their home appeal to the maximum number of potential buyers. I work with my clients to help determine the most likely type of buyer, and we work together, often with the help of a professional stager, to prepare the home for that market. I ... (use) a professional photographer to capture excellent photos of the house to present to buyers online.

What advice do you have for clients who are preparing to buy a home? Be ready. Good homes listed at good prices sell quickly in our current market. A buyer needs to have their financing in order and be ready to make a decision as soon as they find the house that works for them.

How is technology changing the way people buy and sell houses? People have real estate information available to them more quickly and easily than ever before. However, what technology cannot do is walk a person through the buying or selling process. ... My experience and knowledge as a Realtor who walks through this process 30 or more times a year is invaluable. It is the one thing the convenience of technology can never replace.

What features are the most popular with today’s buyers? Today’s buyers are looking for homes that are move-in ready. At every price range, they want updated flooring, great kitchens with stainless appliances and solid-surface countertops like granite or quartz, spacious living areas and private master suites. They are also interested in energy efficiency, so newer HVAC’s, Energy Star appliances and tankless water heaters are a plus. Outdoor living spaces are also popular with today’s buyers.

What is the hallmark of your service? I know that the buying/selling process can be stressful. My job as an agent is to walk alongside my clients through the entire process. I bring my knowledge and experience together, with tons of patience and persistence, to get the deal done.

“Matching Homes With People” is my motto. I listen carefully to understand each client’s needs and wants and then act promptly. One hundred percent customer satisfaction is my goal.