Customs
Destination countries may levy taxes on our purchased goods, which the recipient will be responsible for.
NeoLAB Convergence is not responsible for unpaid customs taxes, and will not provide refunds for orders sent back due to customs issues.
Please check your country’s customs policies before placing your order.

Failure to deliver
NeoLAB Convergence is not responsible for packages sent back due to factors outside our control, such as the absence of the recipient, customs, and etc.

is backordered. We will ship it separately in 10 to 15 days.

A smaller but smarter pen, Neo smartpen M1

Neo smartpen M1 is similar to ordinary pens in terms of size and weight and yet it still has every functionfrom previous Neo smartpen with simple design.