Stay Up-To-Date – Can’t get access to a TV for the six o’clock news? How about the hockey game you’ll be missing? No problem. By following news stations and sports teams, you’ll get a Twitter play-by-play, so you’ll never miss a minute. Even see if your flight may be cancelled due to weather by following an airline.

Get Customer Support – If you have a problem or complaint (or compliment) but don’t feel like waiting on hold forever to speak to someone, post it to Twitter. Many companies now have a Twitter account and are faster to respond with it. A plus? Since Twitter is public, it could give you some leverage, because the company will want to uphold its good reputation.

See what’s trending – Find out what the world is talking about. With a trending section on Twitter, you’ll see the most popular topics that thousands of people are talking about.