I met a lot of nice people and made some good friends. Not working on weekends and public holidays was fantastic.

Cons

As a part-timer working only a few days per week, I found myself working a lot of extra hours (unpaid) so I could finish all my outstanding work. It was not just me, but pretty much everyone and when this happens, to me there is an issue with the overall system. I found it stressful dealing with angry and unhappy customers as well as doing more complex transactions as I was always worried to make mistakes and not be compliant somehow. I also found myself stranded more than once when I needed help on something I didn't know and nobody could help and that resulted in unhappy customers as they had to wait. Last but not least, I truly didn't enjoy the immense pressure on the sales targets and the fact we were given performance reviews on those basis. I found it really hard to 'sell' products when I was trying to concentrate and process the transactions accurately. Also it seemed very hard to build a career, people who were there for years were still in the same entry level position, they were trying to progress, but not enough positions around. Maybe this was because I am in a regional area, not sure though. Not for me.

Advice to Management

Focus on better overall support for your team and organise workload more efficiently - maybe hiring an extra team member?

Glassdoor has 154 National Australia Bank reviews submitted anonymously by National Australia Bank employees. Read employee reviews and ratings on Glassdoor to decide if National Australia Bank is right for you.