Cart

Shipping & Returns

Shipping

The average arrival time is approximately 8-10 days. Tracking information is sent to the email associated with the order.

If you have not received your purchase after 14 business days, please contact us and we will resolve the issue for you.

In the unlikely event that your order is not received within 30 days of purchasing, you will be entitled to a full refund of the non-received items.

Returns

If you would like a refund for your purchase, please fill out the form below. If you are returning your product because of a defect, please include several photos of the defect to give us a better understanding of the issue. Buyer must pay return shipping unless the product is being returned for a defect, in which case return shipping will be refunded.

To return the product, it must show no signs of wear and still include original tags and packaging.

If you are a human and are seeing this field, please leave it blank.

Fields marked with an * are required

Name *

Order #

Address

Phone

Email *

Reason for return *

How many boroughs are in New York? (Yes Staten Island Counts) *

About Us

Gramercy Supply Co. specializes in keeping men’s fashion up to New York’s lofty standards through the sale of handcrafted, genuine full-grain leather bags. Our mission: the complete and utter eradication of the backpack.