Duplicate Management tool not completing

When running the Duplicate Management tool the Raiser's Edge does not respond and never completes, this will eventually crash and end the task.

Article
Number:69563

Products:

Raiser_s_Edge_RE

This can occur for individuals based on records that have very similar Aliases (for example, if Raiser's Edge is integrated with Luminate Online), or if some constituents have a very large number of emails or phone numbers. Try the following in order: