I N T E R N A T I O N A L
WWW.INBROADCAST.COM | ISSUE 24 - OCTOBER 2013
N E W S
InMEDIA
Front Porch Digital Sells 100th DIVAdirector
F
ront Porch Digital, a global
leader in cloud-based content
storage management (CSM)
solutions, has announced it has
sold its100th DIVAdirector media
asset management (MAM) system.
“Reaching this milestone with
DIVAdirector is positive proof
of its worldwide appeal and its
applicability in a wide variety of
file-based environments,” said
Mike Knaisch, President and CEO
of Front Porch Digital. “The fact that
the system is installed in so many
places, from broadcast facilities to
commercial video repositories to
national archives, demonstrates
its versatility. And now, as cloud
operations begin to dominate the
industry, DIVAdirector’s built-in
cloud capabilities leave it wellpositioned for even greater growth
in the market.”
DIVAdirector has seen broad
adoption throughout the world
and across industries. Among the
prestigious companies using the
MAM system are Al Jazeera in New
York City, European Parliament in
Brussels, Swedish Film Institute in
66
Stockholm, theScore sports network
in Toronto, CNN in Chile, Discovery
Communications in Maryland, and
the UN International Criminal
Tribunal for Rwanda.
DIVAdirector is an inexpensive,
easily deployable MAM system
featuring an easy-to-use,
permission-based Web browser. It
enables complete access to ﬁlebased content stored by DIVArchive,
Front Porch Digital’s CSM system.
The DIVAdirector option can be
added to any DIVArchive system
to allow users to search and view
archived content.
The latest version of DIVAdirector
contains new features that make
it even easier for any media
organisation with DIVArchive to
manage its digital ﬁles, especially
if that organisation is using Front
Porch Digital’s new LYNXSM
platform for moving, archiving,
and publishing video to the cloud.
DIVAdirector now addresses LYNXspeciﬁc workﬂows and requirements,
such as site awareness, with a single
DIVAdirector system showing all
enterprise assets stored across
Front Porch Digital’s DIVAdirector 5 Shot Lists
different archive systems–local,
networked, or cloud-based systems,
or any combination thereof–with
integrated user permissions
controlling access.
DIVAdirector is available as a
cloud service or licensed locally and
boasts enhanced integration with
other components in Front Porch
Digital’s DIVASolutions product
line, including SAMMA for content
migration, DIVAnet for managing
multiple DIVArchive systems
across a wide area network (WAN),
and DIVApublish mpx for taking
media to market.
Knaisch concluded: “No other
MAM product can be used as easily
and efﬁciently to manage assets
across all of our different migrate,
manage, and market workflows.”
EWE TEL Assures IPTV Quality With Agama Technologies
By Mikael
Dahlgren
CEO at Agama
Technologies
A
gama Technologies, the video
service quality assurance
expert, has announced that EWE
TEL, one of the largest regional
telecommunications ser vice
provider s in Germany, has
chosen to deploy an Agama DTV
Monitoring Solution for quality
assurance of its IPTV service.
With refined head-end and
network monitoring, EWE TEL
aims to make service operations
more effective and improve the enduser experience.
The
high-performing
telecommunications service
provider EWE TEL, with almost
600,000 customers in Northern
Germany, offers an IPTV service
available for a wide range of
devices, including TVs, PCs, tablets
and smartphones.
To further improve its customer
experience and strengthen its
position in the competitive German
marketplace, EWE TEL is ensuring
the quality of its TV service by
deploying an Agama solution that
will empower its entire organisation
with operational transparency and
actionable insight into service
performance, QoS and QoE.
“As a high-performing service
provider, we need to provide our
customers with the best viewing
experience possible,” says Jörn
Seemann, Manager Operations
of Multimedia Apps and Server
at EWE TEL. “It is important to
us to have access to
Agama’s DTV
Monitoring Solution
the right information at the right
time, so that we can both work
proactively to prevent problems
affecting the service from occurring
and act quickly in case of a
detected problem.
“We found a perfect match in
Agama’s solution and know-how,
and they have proven to be the
obvious partner for our quality
assurance activities.”
The selected solution,
consisting of tailored
Analysers and a central
E n t e r p r i s e S e r v e r,
covers advanced and
real-time monitoring of
EWE TEL’s IPTV head-end, as well
as major edge QAM sites in the
hybrid IP/RF network environment.
Not only does it provide a solid
understanding of where problems
originate, but also their distribution
and impact on the customers’
viewing experience.
This will allow EWE TEL to be in
proactive control of the distributed
service quality and to discover
problems quickly and efﬁciently,
ultimately enabling rapid and costeffective TV service growth with
high customer satisfaction.
“It’s been a pleasure to provide
our renowned solution and domain
expertise to support EWE TEL
in keeping service quality and
customer satisfaction high, whilst
minimising operating expenses,”
says Mikael Dahlgren, CEO at
Agama Technologies.
“The market interest
for future-proof quality
monitoring solutions,
capable of supporting
cable
operators’
expansions into new
service delivery forms, is
deﬁnitely ramping up.
“We look forward to
working closely with EWE
TEL and other progressive
operators going forward
in their strategic service
assurance efforts.”

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