An excellent bank, overall - makes you feel good to have a "hometown" bank. Their staff is always super polite and gracious. In all these years I've never had a bad experience of any kind with them. I feel they really care.

Having dealt with them at a number of branches, I feel their hiring focuses on a customer-first attitude - else how could they all be so consistently great? It's no accident.

Springdale has a good arvest, siloam is very unprofessional, I swap accounts at this bank after having a account for 3 years. And overdraft was removed due to a profle issue on there end. Let me tell you. Arvest dont care how long you been with them is customer experience i get.

I applied for a loan at the Muskogee bank about a month ago,our application was faxed to a loan officer named Amanda we have tried to reach her by phone numerous times to just get her answering machine which we did leave a message we received 1 call back that we missed and called her back within 10 min of missing her call answering machine again.I talked with a differant loan officer today and found out nothing has been done with our application.I dont recommend this bank because of the very poor customer service.