I have recently installed a new PC for a user which had Microsoft Outlook 2007 on her old PC. Now she has Outlook 2010 and her folders are missing. I've installed a few new PC's with 2010 on them recently but never had this problem. Is there a setting in 2010 to transfer these files from the Exchange 2007 server?

Its dead easy, once you have exported them to a PST file you can just copy it as with any file, put it anywhere on the new PC and then either Import the emails into the new Outlook if you want to move the emails back onto the server or just Open if you want to just re-attach the PST file.

Its dead easy, once you have exported them to a PST file you can just copy it as with any file, put it anywhere on the new PC and then either Import the emails into the new Outlook if you want to move the emails back onto the server or just Open if you want to just re-attach the PST file.

User error! She isn't used to 2010 and I took her word for it that the folders were missing! Totally my fault! I should have looked deeper into it but I finally got into her PC and pulled them right up! Oh well, lesson learned! Thanks for your support!