Power to the People: How One Unknown Group of Researchers Holds the Key to Using AI to Solve Real Human Problems

What’s needed for AI’s wide adoption is an understanding of how to build interfaces that put the power of these systems in the hands of their human users. What’s needed is a new hybrid design discipline, one whose practitioners understand AI systems well enough to know what affordances they offer for interaction and understand humans well enough to know how they might use, misuse, and abuse these affordances.