CCP - Moon

UPMC West

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.

Total Comments: 103

1/21/2019

We will be scheduling all of our appointments with Dr Rutkowski! He just has a wonderful personality and really knows what he's doing. He explains things in ways that are easy to understand. I did not feel rushed.

1/16/2019

He is excellent. He listens, he is very knowledgeable and kind. All the things you would want a doctor to be.

1/15/2019

Dr. Rutkowski is very aware of my children's health issues and was efficient with the well-check appointments that all three of my sons had with him that day.

1/14/2019

Dr Rutkowski is an amazing pediatrician. He has always been our choice for our sons care. He listens, asks questions, and is very attentive to what our son has to say.

1/2/2019

Love Dr Rutkowski!

12/14/2018

we love Dr. Rutkowski

11/28/2018

I really like Dr Rutkowski. He remembers me and my child from previous visits, which makes me feel like he truly cares.

11/23/2018

We request Dr. Rutkowski each time our children need an appointment. He is patient, kind and caring. We would rather wait extra time to see him than see anyone else.

11/8/2018

We love our doctor he is amazing

11/8/2018

Dr. Rutkowski is a great doctor and covers all items related to having a teenage boy.

10/17/2018

Dr. Rutkowski took the time to listen to our son's concerns, answer questions, and thoroughly explained his determination of the issue. As always, he provided a comfortable and conversational atmosphere throughout the appointment - very much appreciated.

10/12/2018

Excellent Doctor and excellent experience

10/12/2018

excellent doctor & excellent experience

10/5/2018

l know their office is busy, but we feel rushed much of the time.

10/3/2018

I always preferred to consult with Dr. Rutkowski since he is a very knowledgeable provider and also has the great interactivity with the parents & kids.

10/3/2018

Very Good.

10/3/2018

excellent

9/19/2018

We love Dr. R. He is a wonderful pediatrician!

9/13/2018

This provider listened to my concerns and my son. He acted on the problem right away and was very thorough.

9/6/2018

We moved 8 years ago to the North Hills. We still make appointments with Dr. Rutkowski in the Moon office because I trust him and my son only wants to see him. He is friendly, funny, thorough, respectful and always has ideas on how to get my picky eater to try something new. I can't say enough good things about him!!

8/17/2018

Dr. Rutkowski is always on time but also covers everything that needs to addressed. He always explains everything to my son as well as i regarding all issues in a way that we will both understand.

8/16/2018

excellent physician!!!

8/9/2018

Dr Bob Rukowski has been my sons main' Doc since he was 3 days old. no one knows him better or cares more. he is the BEST! he knows my son as if he was his own child.

8/3/2018

Dr. Rukowski has been taking care of my teenager since he was a toddler. He has always been wonderful with both of us. My son feels completely comfortable with him.

8/3/2018

We just love Dr.Rutkowski. he is so caring.

7/26/2018

Thank you so much, Dr. Rutkowski! I truly appreciate the time you took with my son it means a lot during a very frustrating and scary time for us both. THANK YOU!

7/11/2018

Dr. Rutowski is great. One of the best.

6/27/2018

Dr. Rutkowski is an excellent Dr. who always take time to speak to us and our son about whatever issues we come in with. AlsoI believe he listens very well to our thoughts and observations and our concerns about our children.

6/27/2018

Dr. Rutkowski is a great doctor. Treats us with respect and gives current and relevant information to my kids.

6/20/2018

follow up from both nursing staff and doctor himself

6/18/2018

Dr. R is great. My wife and I have all the trust in the world in him. My son respects Dr. R and listens to everything he says. He is a trusted advisor to us on the health care front. Love him!

6/18/2018

Dr. Rutkowski has consistently provider the care and thoughtfulness that ALL providers should provide. If I send an email, he answers the same day. My son's has a autoimmune disease and if it were not for Dr. Rutkowski, we would still be fighting for someone to help my son.

6/14/2018

Dr. Rutkowski is wonderful with the boys!

6/14/2018

We were extreme please with this visit we loved the doctor!!

6/14/2018

Again, Dr. Rutkowski is great--he is just wonderful with the boys!

6/4/2018

This was by far the best provider my daughter has ever had. I wish we could get him every time for all three children. He was very knowledgeable and had a great bedside manor. Also, he was very hygienic. My daughter was seen with a possible MRSA infection and as a nurse, I was impressed with all he did to ensure her safety and to prevent spread to other patients.

5/31/2018

Dr. Rutkowski is an excellent physician! I would recommend him to anyone!

5/24/2018

Dr. Rutkowski is a great doctor. He explains things in a way we can all understand.

5/24/2018

I would highly recommend Dr. Robert Rokowski. Dr. Rokowski is a very kind, compassionate and knowledgeable individual.

5/10/2018

Dr. Rutkowski listens and answers questions extremely well and is very respectful with parent and patient.

4/30/2018

Dr. Rutkowski is a wonderful doctor! He listened to all of our concerns with patience and gave us peace of mind with his responses. He was very gentle with our newborn baby and we feel he genuinely cares about our daughters health and well being. Dr. Rutkowski explained things to us in a way that we could understand and told us what to expect in the upcoming days for our baby's growth and development. I would recommend him to any parent.

4/17/2018

I love Dr. Rutkowski. He's an excellent physician and I wish I had married a man just like him. :)

4/7/2018

Dr. Rutkowski provided excellent care for my son on a Saturday morning after he had a terrible night with what turned out to be an ear infection. He answered all of my questions and even wrote down specific instructions, so I wouldn't forget them. He provided excellent care.

4/7/2018

I loved this doctor. he was easy to relate to. made me very comfortable

4/5/2018

excellent accommodation very informative

3/29/2018

Dr. Rutkowski is fantastic!!!

3/23/2018

Dr. Rutkowski is the best. He is knowledgeable, kind and patient.

3/23/2018

Dr. Rutkowski is a great pediatrician. He always gives us friendly, individualized care, and takes the extra time to guide us on what developmental stages our son should be in each visit.

3/16/2018

Dr. Rutkowski is an excellent physician. He makes my daughter feel comfortable and is extremely knowledgeable and caring

2/22/2018

Dr. Rutkowski is always thorough, patient, and kind.

2/16/2018

I love Dr. Rutkowski personality and how he listened to my concerns as being a new mom! gentle and kind!

2/12/2018

One of UPMC's best pediatricians! Great rapport with kids and parents. Very thorough.

2/6/2018

I appreciate how Dr. Rutkowski interacts with my son and that he knows my son's medical history.

2/5/2018

By far, Dr. Rutkowski is our favorite doctor in that group! He is so caring and has such great communication with my son!

2/1/2018

Dr. Ruthkowski at Children's Community Care in Moon PA is an excellent physician. He feels like he is part of our family, because he is always familiar with my son's case and the reason for the current appointment.He is extremely knowledgeable in regards to my son's ADHD and Aspergers conditions. He speaks directly to my son and always makes him feel loved and valued.I am able to ask him anything without any fear of feeling inferior. The practice in Moon is 2nd to NONE. Every staff member is professional and caring at all times. No matter how busy they are, I am always treated as if my son is their only patient.My 28 year old daughter also grew up with the practice from 5th grade.

1/29/2018

Dr. Rutkowski is the best. He is very knowledgeable, thorough, and kind. He is my preferred pediatrician. I wish he treated adults too!

1/26/2018

Dr. Rutkowski went above and beyond to help us get an appointment right away with a specialist to diagnosis a problem with my son.

1/25/2018

Dr. Bob is always professional, knowledgeable and courteous. I couldn't be happier with him.

1/16/2018

when we schedule appointments we try to schedule them with dr. rutkowski or dr hall. both are wonderful drs.

1/15/2018

My 11 year-old son has been seeing Dr. Robert Rutkowski since he was about 7 months old and we have been very pleased with the level of medical care. We'd certainly recommend our friends and family also take their children to see Dr. Rutkowski.

12/23/2017

Dr. R was FANTASTIC. My son was very upset about being there (he associates it with getting shots) and he calmed him down immediately. He was so kind, and got my son talking about Christmas so that he could do the exam. I was so grateful for his patience and kindness. THANK YOU! And, Merry Christmas. Now we will get to enjoy the holiday happy and healthy thanks to the treatment we got yesterday.

12/14/2017

hes the best...my family and I just love him

11/30/2017

Dr. Rutkowski is always amazing with my son. He fully understands his needs, which makes it so much easier for my son to communicate with him. It makes a huge impact that he is able to see my son on such short notice because with a child on the spectrum, it is important that he keeps the routine of seeing the same doctor.

10/17/2017

Dr. Rutkowski is the best there is! Your getting response and suggestion based on personal experience and truly listens to you, not as if just hearing another text book case.

10/16/2017

Dr. Rutkowski is an excellent pediatrician! I would not take my son anywhere else!

10/5/2017

We love Dr. Rutkowski! He makes the kids laugh and feel comfortable.

9/12/2017

Our family has been coming to this specific provider since our children were born. We have always received excellent care and attention as if we were their only patient. Currently our children are 17 and 21 and see both Dr. Rutkowski and Dr. Schoemer. They have always felt very comfortable discussing any physical, medical, or emotional issues they have gone through with these doctors. We think very highly of them both.

9/11/2017

I am very grateful to have Dr. R on my child's side and caring for him.

I just love him. He is very thorough with the examination of my child. He asked a lot of questions and was generally concerned about how well he has progressed. He also made me feel better as a parent that I have been doing everything I can possible to help him with his behavior problems.

9/1/2017

Dr. Rudkowski is the best Doctor we have ever found. He was very helpful to getting my daughter much needed spot. w/ specialist.

8/8/2017

Dr. Rutkowski is fabulous

8/1/2017

Dr and staff excellent in all ways

8/1/2017

Dr. Rutkowski has always been an excellent provider for my child. Now at the age of 13, my son sees the doctor alone and I talk briefly with him. My son is very comfortable with him and feels that his health is in good hands.

7/12/2017

Some of the questions above are not applicable to the visit we just had as it was a well-check-up. Dr. Rutkowski has provided excellent service every time we have seen him.

7/11/2017

dr. ritkowski was exceptional!!! we would love to see him again.

6/26/2017

my son asked my wife is Dr. R just our Doctor or other peoples too? That's how personal the attention we received.

6/15/2017

very thorough and not rushed.

6/15/2017

Dr. Rutkowski is the best pediatrician out there. He is so relatable and uses his own experiences with his children to help you navigate any problems! We love him!

6/9/2017

Dr. Rutkowski is the best. We prefer him to care for our son.

6/6/2017

We love Dr. Rutkowski! We usually go to the Wexford office, but traveled to the Moon office specifically to see him. He has been seeing my children for their well care needs since they were born. He is very genuine and caring. My children are very comfortable with him and are able to express themselves to him easily.

Dr. Rutkowski always takes time to really check on my child, he is always friendly and positive and I woudl reccomend him to anyone.

4/29/2017

Dr. Rutkowski went above and beyond!!! also Becky the lactafion consultant was phenomenal as well! :)

4/24/2017

it is always a great experience when we visit for check ups or sick appointments. I can not say enough kind words to describe Dr. Rutkowski.

4/20/2017

Dr. Rutkowski is the best! We have been seeing him for about 16 years and are always pleased with the care he provides.

4/18/2017

The nurse and doctor were both very friendly and took the time to listen to my son even when he was telling them something unrelated to his health. I didnt feel like I was being rushed out of the door and I didnt feel like I was bothering the staff bring my son in for "minor" symptoms....cough, low grade fever, runny nose.

4/17/2017

Dr. Rutkowski is absolutely wonderful! He is great to talk to and listens with respect. He is never condescending or hurried with us. The entire staff is excellent. The nurses are very caring and the front desk staff are always very nice and helpful.

3/23/2017

I appreciated the way Dr. Bob interacted with my child. He kept things light and expressed genuine interest in the things the child said. Dr. Bob will definitely be on the list of docs we ask to see in the future.

3/23/2017

Dr. Rutkowski is always good with my son who is on the autism spectrum and has high anxiety when going to the doctors office.

3/21/2017

This doctor is excellent and interacts well with me and with my child. He really listens and is easy to talk to.

3/3/2017

Dr. Rutowski was kind enough to care for my child's emotional well-being as well as her physical well-being.

3/2/2017

The doctor is wonderful with my son and engages with him (not just me) during the appointment.

2/28/2017

Dr. Rutkowski was awesome.Our son is going through a very difficult time with an assault at school.He showed compassion and care for our son.Gave excellant advice .

2/27/2017

physician was absolutely amazing.

2/24/2017

we recently moved to the area, and this sick appointment was the first time at the office. From reception at entering through seeing nurse, doctor, and at end getting receipt checking out everyone was wonderful. We are very pleased with the care given to our child.

2/17/2017

I am very happy with Dr. Rutkowski and CCP Moon staff. I continue to have my children see Dr. Rutkowski because of the all encompassing care.

2/16/2017

Dr. R is wonderful. He is genuine and caring. I cannot say enough good things about him!

2/9/2017

The best.

2/6/2017

The doctor was wonderful in regards to the needs of my son. He is at the age where he desires more independence and privacy with his doctor visits. I am confident that he is taken care of even when I am not in the room.

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