What happens in case of a negative review?

WWOOF France works largely on the trust shown between its members. Besides, we like to hear about your WWOOFing adventures, bad or good.

When a negative comment is posted on a host / WWOOFer profile, we contact both parties to get more information in an attempt to solve the issue.

Our internal rules detail a disciplinary procedure to sanction our members - both WWOOFers and hosts - in case of abuse. The sanctions can range from being added to a list of vigilance to the radiation depending on the severity of the acts.

Policy of zero tolerance

If we receive a complaint concerning any kind of verbal or physical abuse, aggression, sexual harassment, discrimination, or any other kind of threat, we shall apply a policy of zero tolerance: we reserve the right to suspend immediately a membership while waiting for the outcome of our investigation and possibly revoke definitively the membership.