Charles De Gaulle Airport Informative - Air travel in France

On July 22, 2007, my wife transited at France Charles De Gaulle Airport, while traveling from Dubai to Toronto.

2 hours standing
Arriving on flight AF 525 around 06:00 hours in CDG (France), the passengers were lined up before the first gate and left standing there, without further care, for two hours, while other plane passengers were processed.
Reason given: other planes were late and needed to connect with other flights.

Waiting in line were: elderly, parents with young children, persons with health concerns such as back and knee problems, etc. Requests to supply chairs to elderly and mothers with babies were totally ignored. They had no more care than cattle in an auction pen.

Under threat
When passengers asked to talk to Manager/Supervisor, they were threaten to be arrested by the police for disturbance.

The treatment of these passengers is shameful and a total disgrace to the country of France, its carrier and its airport. In our experience, it put these in a worst category than Egypt Air.

You know, I love America and the only place I want to travel is in America. My recent vacation was driving trip to Idaho. Why people fly to the Middle East through France is beyond me. God Bless America!

Posted by Hugh_Jorgen on 2007-07-31:

That's strange - the French are usually so friendly.

Posted by mangomaiden on 2007-07-31:

What's stranger is the recent spate of complaints regarding customer service at CDG. Everyone knows the French are world-renowned for their warm and and accomodating treatment of tourists!

Posted by jktshff1 on 2007-08-02:

it's France..they've never been able to do anything by themselves except the Exocet missile.
gonna take a lot of heat for that statement