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75% Off

All products on this page are for this store only. If there are no products available, please check back at a later time. Manager's special products are only available in limited quantities and rain checks are not available. Markdowns are taken from regular prices. Some other limitations may apply. Selection varies by store. Online offers may vary.

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08/17/16

Great experience!!

Had my new whirlpool washer delivered today and love it!!.. Cathy and the staff at this store have been amazing and super helpful to work with!.. Would absolutely recommend them to anyone!.. Cathy especially went above and beyond to make the entire experience a great one!!!.. Thank you!!:)

A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.

08/05/16

Item did not work from beginning

I purchased a range from here. Despite claims on the website saying all items have been tested and are in working order, this range did not work from the first moment it arrived at my house. I plugged it in after delivery and the touch control panel would not light up or respond at all. I removed the front cover to look at the control panel, and there was an electrical connection just floating under the stove, not connected to anything. I looked up a picture of the control panel part online, and could see that my control panel was missing the connector where the unhooked electrical connection was supposed to go. As such, there is no way that this range could have been tested and working in the store, unless, after testing, someone somehow disconnected/broke off this connection from the control panel.

To make matters worse, when I called for service (one week after the purchase), they could not provide service because my warranty contract had not been created yet. After several more calls and asking to speak with someone higher up, I was informed that the warranty was not created because the store where I purchased the range did not send the warranty information. I was told that they are supposed to send this information immediately after the sale. Two weeks after the sale, they still did not have the warranty information.

The salesperson at the store was helpful and seemed pretty knowledgeable, but said things like, "when you come back make sure you ask for me because this is how I feed my family." I don't need to be reminded that you work on commission. Just be a nice, helpful salesperson and I will make sure to ask for you. Other lines included, "_____ is my name, appliances are my game," and, "you'll be getting the extended warranty" (which I had not agreed to purchase and did not want). I felt like I was in a bad movie scene about a used car salesmen. He got a lot less friendly once I said I was not interested in the warranty. He also interrupted his conversations with me to talk to other salespeople about random other issues, like his car window being down.

You can find great deals at this store but the customer service and sales experience is very poor. It also appears, based on my experience, that they do not test their products very thoroughly.

Hi , My name is Maurice Sinan. I am the District Manager for Sears Outlets in PA, OH and KY.I appreciate your feedback regarding your recent experience. We strive to provide quality products and services to all of our customers. We value your business and hope you can give us a chance to address your concern. I would like to discuss this with you in greater detail. If you would like to speak to me about this, please email me back at dsoc954@shos.com . Again I’m sorry for any inconvenience and we look forward to hearing from you soon.

08/06/16

V

Vw

03/21/16

Stove

Went there to buy a stove and the girl working there was not helpful at all I ask her for some measurements and she handed me a tape measure and wouldn't help me so I went elsewhere.

Hi..my name is Cathy Mcgrath. I am the store manager. I appreciate your feedback regarding your recent visit to my store. We strive to provide quality products and services to all of our customers. We value your business and hope you give us a chance to address your issue. If you would like to discuss further please email me at cathy.l.mcgrath@shos.com. THANKS. Cathy Mcgrath

03/22/16

Welcome to Sears Outlet Store in Reynoldsburg, OhioSears Outlet is your destination in Reynoldsburg, Ohio for great deals on appliances for your home, whether it’s new, refurbished or a scratched and dented item. Shop our inventory of refrigerators, lawn mowers, washers, dryers, ovens, ranges, stoves, furniture and so much more.

At Sears Outlet, you can save up to 70% off retail prices on all the inventory. So come by and get to know us!

The leader in discounted appliances, tools and home goods, Sears Outlet in Reynoldsburg sells floor model, discontinued, out of box, and refurbished merchandise, as well as new goods, all in excellent working condition.

Offering the most affordable and reduced-priced appliances, lawn and garden equipment,mattresses and sporting goods in Reynoldsburg, Sears Outlet also offers the widest selection of goods from brands you know and trust, all at prices that beat other stores’ sales. Don’t forget to check out our great selection of electronics, computers and home theatre. Shop online or in-store and save big!

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