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My Profile Photo Is Stuck In Pending Status

Some users began reporting issues while uploading their Profile Photo, specifically a photo that has been used in the past and would see a Pending status instead. Our engineering team was able to determine the reason behind the delay after the initial report.

If your profile is stuck in a pending status, please try one of these steps for an immediate fix:

Make a duplicate of the photo in your gallery and upload it to your profile.

OR

On the upload screen Crop the original photo by at least 1 pixel and upload it to your profile.

You may need to wait a few minutes while our Moderation team reviews the picture, and force close or force stop the app afterward.

Remember that all contents must meet our Profile Guidelines; read them here.

We strive to provide you with reliable service and we are putting systems in place to prevent problems like this from happening in the future.