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Download ONTOLICA Search & Preview 2007
If you need to Download 2007 please contact our Support & Service Center
Many customers are still running solutions with 2007, so we still make it possible to get limited support & service on the ONTOLICA Search & Preview…

Download the latest version
We will continue to update the software version, this is the latest release
Latest Release
Product
General Available (GA)
Version 6.5.X
Ontolica Search & Preview 2010
April 2017
DOWNLOAD…

Download the latest version
We will continue to update the software version, this is the latest release
Latest Release
Product
General Available (GA)
Version 6.5.X
Ontolica Search & Preview 2016
April 2017
DOWNLOAD…

Download the latest version
We will continue to update the software version, this is the latest release
Latest Release
Product
General Available (GA)
Version 6.5.X
Ontolica Search & Preview 2013
April 2017
DOWNLOAD…

Ontolica Search and Ontolica Search Intelligence are implemented as a standard SharePoint “Feature”, which means that it can be activated or deactivated at the farm or collection level.
• When deactivated at the collection level, its features will not be…

Ontolica Search & Preview Version 7.1
For SharePoint 2010, 2013, 2016
Expected May 2018
NOTE:
After the release of version 7.x we can only deliver new License Key File to the latest version 6.x or latest version 7.x or later
If you are running version 5.x or…

Figure: The Manage Ontolica Modules page of the SharePoint central administration
The following links are provided under the Ontolica Search heading. Use them to access each of the various functions available at your current site level:
• Manage Search Tabs:…

Figure: The Manage Ontolica Modules page of the SharePoint central administration site (Ontolica Search Intelligence enabled)
The following links are provided under the Ontolica Search Intelligence heading. Use them to access each of the various functions available…

Like the standard search feature of SharePoint 2013, Ontolica makes use of a search center, which is a SharePoint subsite that provides pages for displaying search-result (possibly in each of several styles) and advanced search forms as needed. All search forms in the…

In addition to the standard, free-text searches, Ontolica also enables you, via the free-text input field, to search for specific document properties such as:
• Author: The name of the person who last modified the document
• Title: The document title
• Creation…

The Ontolica Search Box is a Web control that creates a simple text field, which enables users to search the SharePoint content index and view results on a page from the Ontolica Search Center. Unlike most Ontolica Web Parts, the Search Box is not affected by any…

The Ontolica search center exists as its own “site” in SharePoint, and is, therefore, part of a site collection and is usually shown as its own tab in the SharePoint application seen by users. To add an Ontolica search center, you will also, therefore, use…

The search result actions feature provides links for working with a given search result. The features available are defined by the Search Result Actions settings for each search tab. In the default XSLT template provided with Ontolica, result actions cause each link in…

Use the Display Options setting to specify CSS styles for controlling the format of the table in which the message will be displayed
The Search Hint Web Part emits your settings here as values for an XML element named . The default XSLT template places these as value…

The Ontolica search Intelligence center exists as its own “site” in SharePoint similar to that of Ontolica Search Center, and is, therefore, part of a site collection and is usually shown as its own tab in the SharePoint application seen by users. To add an…

The XSLT Template settings for the Search Hint Web Part enable you to control the HTML format of the display created by this part. The XML generated by this Web part is very simple, containing just the layout style setting and the text to be displayed. The following…

Configuring Scopes for the Ontolica Search Box Web Control
The Ontolica Search Box Web Control is intended to be included on nearly every page on every site. It creates a simple search box that takes very little screen real estate, thereby making it easy for users to…

Configuring Scopes for the Ontolica Search Dialog Web Part
The Ontolica Search Dialog Web Part is usually included on pages of the Ontolica Search Center (though you might also use this Web part on other pages, you would more typically use the Search Box Web Control…

The standard SharePoint site templates delivered by Microsoft include a delegate web control named “SearchBox”. This control is placed on a high-level master page that is inherited by nearly all other pages in each SharePoint site collection. This control…

When you create a new Ontolica Search Center you are asked for its title. That title is then taken to be the name shown in the browser window title and the name on the tab in the top link bar in SharePoint.
If you have created Ontolica Search Center as a site within…

If you would like to implement a staged roll-out of Ontolica, then you must be able to find the Ontolica configuration files on your test machine and then copy these to your live SharePoint farm when you are ready. These are stored as follows:
• Farm- and…

Ontolica features are made available to users when it is activated at the site-collection level. When deactivated at the collection level, Ontolica features will be unavailable to the affected collection(s) and the search functionality for that collection will revert…

In addition to its “physical” on-page constructions, each search tab also has an active search-tab configuration, which controls many aspects of the way various Ontolica Web parts will behave and can also modify the result list by, for example, adding…

The Ontolica Search Box Web Control does not have any settings of its own, so when you place it on a page you simply position it (or allow the Microsoft SearchBox delegate control to place it). The Search Box does have configuration settings, however, which can be made…

A typical Ontolica Search Center nearly always includes a default simple search form and a default advanced form. It will usually also have a simple form for each search tab and possibly also advanced forms for one or more search tabs. Each of these exists as its own…

To configure scopes for the Ontolica Search Box Web Control, navigate to the Search Box Scope settings for the appropriate site level and then use the toolbar and action-menu commands on this page to add, remove, arrange and/or edit your scopes (see “The Search…

Adding, Editing and Deleting Search Result Properties
To configure search-result properties:
1. Go to the Search Tabs page for the site level at which you want to create the new result property as described in “Search-Tab Configuration and Inheritance”. …

Adding, Editing and Deleting Search Scopes
1. Go to the Search Tabs page for the site level at which you want to create the new scope group as described in “Search-Tab Configuration and Inheritance”.
2. Click on the search tab for which you want to…

To create and configure search-result actions for a given search-tab context:
1. Go to the Search Tabs page for the site and site level at which your search-result action will apply. See “Search-Tab Configuration and Inheritance” for details.
…

The Ontolica Style Gallery holds all of the XSLT Templates and CSS style sheets used by the various Ontolica Web parts. From here, they are available from all sites in the collection. A collection of predefined templates is supplied with the solution—often several…

The Ontolica Search Box feature provides a subset of the capabilities provided by the full Ontolica feature. It enables you to activate and manage the Search Box for a group of site collections that do not otherwise have the full Ontolica feature active. Usually, you…

SharePoint audiences are groups of users selected for some common purpose. For example, a given audience might represent all workers in a given department or all secretaries from all departments. Any given user might belong to any number of audiences.
Many Ontolica…

Configuration
Disable the Office Web Apps Preview for FAST
When you choose Ontolica Preview to be used for generating previews in a FAST search center, and you have the default Office Web Apps preview already configured, then you will most likely face the situation…

In search forms, custom properties appear as fields that are separate from the standard key-word inputs. Usually, the difference is that custom-property fields search in metadata while the keyword fields search among the text content of each document. Behind the…

No INSTANT PREVIEW, No preview of all non-supported files types and what about files stored in File Shares etc.?
WAITING TIME
NATIVE SHAREPOINT: USES ARE AWAITING – SharePoint makes the users wait every time a new document or file is select for use (open,…

To make the features of Ontolica available to users, your site must provide the following:
• An Ontolica Search Center, which supplies pages that interact with the SharePoint search database by submitting queries and displaying search results. The Search Center is a…

Use the Manage Ontolica Modules page to make farm- and application-level settings for all types of Ontolica modules that you have installed for SharePoint. Each module adds its own heading to this page. The section added for the Ontolica for SharePoint 2013 product is…

Enterprise Class Preview for SharePoint
Easy document analysis and in-document search
Search query highlights
The first guidance offered to the end-users with Ontolica Preview is the visual queue represented by highlighting of the search query string in the preview…

To use Ontolica, you must purchase a license that matches your SharePoint installation and other requirements. For example, each license provides support for a specific number of servers, technical support options, updates, feature options, etc. Some licenses, such as…

The Diagnostic Logging settings enable you to configure how Ontolica stores log information. Use these options to control which types of events are logged and where the logs are saved. This log can be helpful during initial setup and troubleshooting; one your solution…

In addition to the standard SharePoint settings for Web parts, each Ontolica Web Part provides its own, dedicated configuration page. To get to this page:
1. In SharePoint, navigate to the page where you have placed the Web part you wish to configure (typically, this…

When you install Ontolica, several settings pages are added to your SharePoint Central Administration page. Use these to configure settings that apply to the entire SharePoint farm and/or to specific SharePoint applications.

The XSLT Template settings for the Search Dialog Web Part enable you to control the HTML format of the search form created by this part. Usually, you will simply format a simple input form with one or more fields.
The XML that is emitted by the Ontolica Search Dialog…

To install Ontolica:
1. Go to a machine where SharePoint is installed and log in to the system as SharePoint farm administrator. If your SharePoint installation is running on a server farm with multiple machines, then you can install on just one machine and then use…

Best Bets enable site managers to call special attention to the site’s best documents for each of several common search words. Each Best Bet is defined with one or more trigger words and maps these to a specific URL that will be promoted whenever a user searches…

The Display Options settings control several different aspects of the way each found document is displayed in the result list. The following settings are available:
• Number of sentences in result summary: Ontolica generates a summary based on the content of each…

The Image options area provides settings that control whether and how to display images returned with a high-confidence result. The following settings are provided here:
• Show high confidence image: mark this box if you would like to include images in your…

Ontolica Preview has a feature called First Page Preview, which is able to cache a set number of first pages from each document into the Preview database.
This allows to display first page thumbnails on all crawled documents and quickly load the set number of first…

ONTOLICA PRE-CACHING process to Instant Preview
Ontolica Search & Preview gives the user fast access to an instant preview of more than +500 document formats and files types.
Instant previewing of files is a matter of retrieving small graphical pre-generated…

Search scopes enable users and designers to limit the scope of any search.
Use the Search Scope settings here to control how scopes will be used by the current SharePoint Search Result Web Part. You have the following options:
• Ignore search scope: The web part…

Each Ontolica Best Bet can be defined with an associated image. Use the settings in the Image Options to control how this image will be handled by the current web part. Make settings as follows:
• Show Best Bet images: Mark this check box to use the Best-Bet images…

The XSLT Template settings for the Best Bets Web Part enable you to control the HTML format of the display created by this part. The following default templates are supplied for this web part:
• Default.xsl: creates a table that lists Best Bets together with a short…

Use the Display Options setting to specify CSS styles for controlling the format of the table in which the high-confidence result will be displayed
The High Confidence Web Part emits your settings here as values for an XML element named . The default XSLT template…

The Result options area includes just one setting, Open links in new window. Mark this check box to open links from the high-confidence result in a new browser window. Clear this box to have links open in the same window.

The XSLT Template settings for the High Confidence Web Part enable you to control the HTML format of the display created by this part. The following default templates are supplied for this web part:
• Default.xsl: creates a table that shows the high-confidence…

Use the Display Options setting to adjust the appearance of the Best-Bets display. Make the following settings:
• Header: enter text to be shown at the top of the table in which Best-Bet results are shown.
• Layout table styles: enter CSS styles for controlling…

Configuration
In order to customize Ontolica Search Box external search options, one is required to modify the following code from the SearchBox_SearchAsYouType.js javascript file
which can be found:
C:\Program Files\Common Files\Microsoft Shared\web server…

Ontolica Search Features
Make Enterprise Search Easy
Design highly adaptive and productive search experiences for end-users
Platform to build user centric search
To create a compelling search experience for end-users ranks as one of the most important elements of…

Enable users to get INSTANT PREVIEW with zoom, content search and print of probably all the organizations document & files
The most comprehensive support of document & file preview for SharePoint, today supporting more than 600 document format & file types.
See…

The Fixed Search settings enable you to add a fixed query to the results. You choose to make this the only query, regardless of any incoming queries, or to add it to as an extra restriction to incoming queries.
For example, you might place a Search Result Web Part the…

The Search Summary settings enable you to configure the summary information shown when you use the DefaultHeader.xsl XSTL template (or a custom template designed to display the summary elements).
Use these settings to construct search-summary statements for each of…

The scope selected here will be the default selection for the Search Box scope control (if provided). If you choose to configure the Search Box without a scope control (see “Display Settings”, below), then this will always be the only scope searched. Select…

You construct complex search expressions by combining all of the techniques outlined above. Ontolica interprets your search expressions using the standard rules for Boolean operations. Use Boolean operators to connect clauses and parenthesis to organize the clauses.…

Whenever a user is viewing a result page and/or advanced search form, a set of search-tab configuration settings is active for that page. These settings affect many aspects of the content, options, and functionality available on the page, including:
• The selection…

ALWAYS MAKE SURE YOU ARE USING THE LAST GA VERSION
New PDF format & types are most likely supported in the latest Ontolica Search & Preview version
If you are not up-to-date, upgrade asap
PDF FILE ANNALYSE
It is of course standard that the pdf file is rendered…

The Search Scopes page enables you to establish and configure the collection of search scopes that will be provided by the Ontolica Search Dialog Web Part when the current search-tab settings are active. You can also make a few general settings that control the…

Several of the Ontolica Web parts and configuration settings enable you to establish predefined searches or to modify user’s search strings by adding extra search clauses behind the scenes. In each case, you will use the same search syntax that is supported for…

When a user submits a query using the Search Box, it must target a result page, which includes the Ontolica Web Parts required to submit the query and display the results. This is usually the default page of the Ontolica Search Center, but you might customize this for…

To create a new search tab for your site:
1. Decide which parts of your SharePoint installation will require your new tab. Then navigate to the appropriate site level in SharePoint and open then Search Tabs page.
2. On the Search Tabs page, do one of the…

Search scopes provide users with an easy way to narrow the scope of a search. For example, a user might choose to search only within the Marketing site, or only for images or only for people. Ontolica presents users with a control (such as a drop-down list) for…

Search-result actions create a drop-down list of actions that the user can apply to any relevant document listed in search results. For example, the user might choose to open the document for editing, add it to their “my links” list, view more metadata…

Use the settings in this area to control which types of Best Bets to display on the current page. Make settings as follows:
• Search SharePoint Best Bets: Mark this check box to use Best Bets defined using the standard SharePoint mechanism. You are free to combine…

Like many Ontolica features, the search scopes and settings can be made at the farm, application, site collection or site level, with settings inherited along SharePoint structure lines and with the opportunity of overriding inherited settings at any level. The…

Like many search engines, Ontolica splits long result lists into shorter pages that are fast to load and easy to overview. Use the Results per Page setting to control how many results to show on each page. Searches that produce more results than this will be shown on…

The Search Tabs page lists the search tabs that are available at a given site level (farm, application, site collection or site). Use this page to access the properties and configuration for each search tab, add new search tabs for the current level, arrange search…

Ontolica Search In-Depth
Make search easy and personalized
End-user personalization of search
Let end-users set their own preferences for the search functionality. What views are used and what properties are easily individualized and stored in personal settings.…

The Ontolica Search Center must include at least one result page—often it will include several, each associated with a specific search-tab configuration and each optimized to display a specific type of result.

When a user first loads the page, the active search tab is specified by the Search Manager Web Part on the same page. The Search Tabs Web Part then enables the user to select among the other available tabs.

The search-tab level settings establish the basic behavior of all search tabs at a given site level.
To find these settings:
1. Navigate to the appropriate site level in SharePoint.
2. Open the Search Tabs page.
3. Click on the Settings link in the toolbar of…

The Ontolica search tab concept enables Ontolica search forms and result lists to be fine-tuned to support each of many different situations. The name itself refers to a common way of using this feature: to create a single search/result interface that provides several…

The settings under the Other Settings heading on the Search Tab Configuration page control a few different, miscellaneous aspects of the search-tab configuration. Use these entries to establish the collection of search scopes, search result actions and quick filters…

The settings under the Property Settings heading of the Search Tab Configuration page manage each of the various types of custom properties used by Ontolica. In most cases, the custom properties used by Ontolica map directly to managed properties established in…

The Search Configuration Mode setting enables you to select the source of the configuration settings for the current search center. You have the following options:
• Use settings from the referring site: Causes all Ontolica Web parts in the current search center to…

Use the Active Search Tab setting to establish which the of the available search tab configurations will apply when the user first visits the page. This essentially establishes the search options that apply to the page. If the page also includes an Ontolica Search Tabs…

Your Search Box can include a link to an advanced search page. Specify this using one of the following:
• Relative URL: Enter a value to be appended to the URL specified above for the Target Search Center. For example:…

The properties of a given search tab establish that tab’s ID, name, description, icon and target result page. (The detailed behavior of the search and result pages configured by a given tab is controlled by that tab’s configuration settings.)
To find a…

These settings affect the way the Search Box looks and which options it provides. Set each of the following options as required:
• Show search scopes…: Mark this check box to provide a drop-down list for selecting a search scope. Clear this box to remove this…

Use the settings here to define the text (and formatting) to display when the user has loaded the page without submitting a query. This message could inform the user that he or she must enter a query.
Click on one of the following buttons to define your…

Ontolica can accept queries that include dynamic values, which are evaluated at run time. Usually, you will use dynamic values in property-search expressions, and especially when you are designing fixed queries for the SharePoint Search Result Web Part or static links.…

Select one of the following to control whether or not to inherit Search Box settings for the current site:
• Inherit settings from the parent: select this option to revert to settings made at the parent level and continue to track changes made there.
• Specify…

Select a default scope from the drop-down list provided. Search forms that include a scope control will initially show this scope as being selected. Search forms that do not have a scope selector will always search in this scope.

If you would like to display a small icon on each search tab in the Search Center, then enter the URL of a graphics file in the field provided here. We recommend that you design a relatively small graphic (e.g., 16×16 pixels) and use an absolute URL to specify its…

Search result properties provide metadata about each found document, such as page author, date, category, department, part number, product type, etc.
Some types of metadata, such as title and date are always available for display (though the XSTL template may or may…

The Search Box Scopes page enables you to establish and configure the collection of search scopes that will be provided by the Ontolica Search Box and search-center search forms. You can also make a few general settings that control the appearance and functionality of…

Settings made at the application level will be available to all site collections, sites, and pages that are part of that application. To make settings here, do the following:
1. Log onto the SharePoint Central Administration site.
2. Click on the Application…

Boolean operators enable you to construct complex logical expressions that include many different search words or phrases, including both inclusive and exclusive conditions. Ontolica supports the following standard Boolean operators:
• AND
When two search words (or…

Configuration
If you get empty placeholders instead of picture thumbnails in People Search, it is possible that pictures assigned to people in question were not placed in a picture library, but in a different library or location. Ontolica search result template…

Settings made at the farm level will be available to all applications, site collections, sites and pages managed by your SharePoint installation. To make settings here, do the following:
1. Log onto the SharePoint Central Administration site.
2. Click on the…

Site-level search-tab settings made locally for the Ontolica Search Center site itself are at the bottom level of the settings hierarchy and have the potential of overruling all inherited and/or forwarded search-tab settings.
To make local search-tab settings for the…

The default XSLT templates for each of the Ontolica Web Parts incorporate support for CSS style sheet classes; each of these classes can be formatted using the Ontolica search style sheet, which is included in the Ontolica Style Gallery. This gives page designers an…

In addition to the literal page text, Ontolica also collects metadata about each page. You can search for specific values for specific types of metadata by entering a property name and value separated by a suitable operator (such as:, =, , etc.). For example, “…

Like many Ontolica features, the search tabs and their settings can be made at the farm, application, site collection or site level, with settings inherited along SharePoint structure lines and with the opportunity of overriding inherited settings at any level. The…

Site-level search-tab settings are similar to collection-level search tab settings, as described above, except that they inherit both from the farm level and from the parent site.
It is possible to configure Ontolica so that the result page will reflect the search-tab…

Settings made at the farm level will be available to all applications, collections, sites, and pages managed by your SharePoint installation. To make settings here, do the following:
1. Log onto the SharePoint Central Administration site.
2. Click on the Operations…

When you are configuring a new or existing scope for the Ontolica Search Box, make the following settings:
‘
• Name and Description: Enter an ID, name, and description in the fields provided. The ID is only used internally; it cannot contain spaces and must be…

Site-level Search Box settings are similar to collection-level settings, as described above, except that they inherit both from the farm level and from the parent site.
To make Search Box settings for a given site, do the following:
1. Log onto SharePoint and…

For each search-tab configuration, you are able to configure how search scopes will be shown by Ontolica Search Dialog Web Parts that use that configuration. To find and configure these settings, do the following:
1. Go to the Search Tabs page for the site level at…

To display result actions in your result lists, you must do the following:
1. Establish the desired metadata columns as managed properties in SharePoint (see “Establishing Custom Properties in SharePoint”).
2. Configure the relevant managed properties as…

The Search Result Properties page enables you to establish and configure the collection of custom properties that will be available for display in results listings on a given search tab. Custom properties provide metadata for a given document, such as the document…

The Search Tabs page provides a list of search tabs that provide the following information:
• Tab Name: These are listed in the Name column.
• Description: Briefly describes the purpose of each tab (these are established using the properties page for each…

The Search Scopes page provides a list of search scopes provided by the current search tab. You can see the following information here:
• Scope Groups and Group Memberships: In the scope list, scope groups are shown in left-justified bold type; the scopes belonging…

At the web application level, you will be able to see all of the scopes and settings made at the farm level. You can also choose to do any of the following:
• Override some or all of the inherited settings.
• Add new Search Box scopes
Settings made at the…

A wildcard is a placeholder character that, when included in a search word, will be matched against any zero or more characters in found documents. It is somewhat like the Joker in a deck of playing cards, from which it gets its name.
Ontolica interprets an asterisk…

Each scope listed on the Search Box Scopes page provides an action menu with commands for acting on a selected scope or scope group. As usual in SharePoint, the action menu appears when you hover the mouse pointer over the scope name; the name then acts like a…

To delete a Search Box scope group, you must work using the Search Box Scopes page for the site level at which you defined the group—you cannot delete groups inherited from a higher level. When you delete the group, all scopes that belong to that group and are…

A Search Box scope group’s settings include its ID, name, description. Once a group is created, you can no longer change its ID, but you can edit its name and description at any site level as follows:
1. Go to the Search Box Scopes page for the site level at…

Configuration
By default, Ontolica Search & Preview uses the title of an item to display the name of a search result.
Here are instructions to change that to a different property, such as file name:
- Edit the search results page, and click the Configure this Search…

To find an exact match for a multi-word phrase, include that phrase in single or double quotes. The search will return only pages that include exactly those words in the specified order.
For example “Once upon a time” is likely to return “Little Red…

Whenever you create a new Search Box scope you must select the scope group to which it belongs. Similarly, you can move scopes between groups by editing each scope’s configuration. See “Creating and Configuring Search Box Scopes” for details about how…

All search scopes must belong to exactly one scope group. Group membership affects the order in which scopes are displayed by the input controls shown to users.
Note: Search scope group names can be either shown or hidden in your search-form…

A toolbar is provided at the top of the search scopes list. It provides buttons for performing each of several tasks, as outlined below.
Click here to return to the page you were on just before coming to the current…

A toolbar is provided at the top of the search-tabs list. It provides buttons for performing each of several tasks, as outlined below.
Click here to return to the page you were on just before coming to the current page.
Click here to add…

Ontolica Search & Preview uses SharePoint index to gather results.Therefore, it is crucial to verify that standard SharePoint search is operational, especially if there are any SharePoint-related issues that surface through Ontolica Search & Preview.
For general…

As with all other Ontolica web parts, you can configure the Search Manager Web Part on a given page by opening that page in SharePoint, going into edit mode and clicking on the Configure this … Web Part link for the target part. Use this same link to configure…

As with all other Ontolica web parts, you can configure the Search Dialog Web Part on a given page by opening that page in SharePoint, going into edit mode and clicking on the Configure this … Web Part link for the target part. Use this same link to configure new…

In result lists, custom properties for each found document are listed together with its other information (such as title, date, description, etc.). To the user, custom properties are indistinguishable from standard properties, though you might choose to format them…

The Ontolica Search Tabs Web Part creates the tabs and links needed to provide the search-tab feature. Each tab has its own collection of settings, thereby enabling custom and specialized searches.
To use the Ontolica Search Tabs Web Part, you must also place a Search…

As with all other Ontolica web parts, you can configure the SharePoint Search Result Web Part on a given page by opening that page in SharePoint, going into edit mode and clicking on the Configure this … Web Part link for the target part. Use this same link to…

The Ontolica Search Manager Web Part is invisible to the user, so you will not notice it until you open a page in edit mode. The purpose of this part is to coordinate functions between the various other Ontolica parts that might be on the page and also to configure the…

Settings made at the collection level will only apply to the current site collection, its subsites, and their pages. Initially, all settings will be inherited from the higher levels described above.
To make Search Box settings at the collection level, do the…

Search not working after INSTALL
You need to point the search box to the location of existing Ontolica Search Center.
Go to: “Home > Site Actions > Site Settings > Modify All Site Settings > Ontolica Search Box Scopes”.
Choose “Settings”. Set…

Templates in the Ontolica Search Center
When you try to create an Ontolica Search Center but can’t see any Ontolica templates available on the Enterprise selection tab, check the following:
- Please check to see if you have activated Ontolica features on both…

The SharePoint “My Sites” feature creates a personal site collection for each user. As a result, your SharePoint solution may grow to include a very large number of site collections, each of which should provide an Ontolica Search Box on most or all pages,…

The behavior of each search tab is largely defined by its search-tab configuration settings. These include many different types of settings for controlling various aspects of the search tab’s behavior. These settings are available via links on the Search Tab…

To include quick filters in a search form, you must do the following:
1. Establish the quick filters for the appropriate search tab and site level (see “The Quick Filters Page”). Here you will give each filter a name and establish the logic for the query…

As with all other Ontolica web parts, you can configure the Search Tabs Web Part on a given page by opening that page in SharePoint, going into edit mode and clicking on the Configure this … Web Part link for the target part. Use this same link to configure new…

As with all other Ontolica web parts, you can configure the Search Hint Web Part on a given page by opening that page in SharePoint, going into edit mode and clicking on the Configure this … Web Part link for the target part. Use this same link to configure new…

At the site-collection level, you will be able to see each of the search tabs created at the farm level, including the all of the specific settings made there. You can also choose to do any of the following:
• Override some or all of the inherited settings for some…

To find the Search Result Actions page:
1. Go to the Search Tabs page for the site level at which you want to create the new search-result action as described in “Search-Tab Configuration and Inheritance”.
2. Click on the search tab for which you…

Like many Ontolica features, the Search Box scopes and settings can be made at the farm, application, site-collection or site level, with settings inherited along SharePoint structure lines and with the opportunity of overriding inherited settings at any level. The…

A toolbar is provided at the top of the search scopes list. It provides buttons for performing each of several tasks, as outlined below.
Click here to return to the page you were on just before coming to the…

You are not able to create a new, empty Search Box scope group. Instead, you must create or edit an existing Search Box scope and then use the scope-configuration page to create the new group, thereby adding the selected scope to that group at the same time. To do…

The Ontolica Search Dialog Web Part creates a search form. The part can be configured to display anything from a simple, one-field search box to a complex, advanced search form.
The Web part is capable of displaying the following types of input forms:
• Keyword…

The Search Result Actions page provides a list of actions currently available to result from lists on your selected site and search tab. You can see the following information here:
• Action Groups and Group Memberships: In the result-action list, action groups are…

To include custom properties in a search form, you must do the following:
1. Establish the desired metadata columns as managed properties in SharePoint (see “Establishing Custom Properties in SharePoint”).
2. Configure the managed properties as searchable…

A toolbar is provided at the top of the Search Result Actions page. It provides buttons for performing each of several tasks, as outlined below.
Click here to return to the page you were on just before coming to…

The Search Box Scopes page provides a list of search-box scopes provided at the current site level. You can see the following information here:
• Scope Groups and Group Memberships: In the scope list, scope groups are shown in left-justified, bold type; the scopes…

Each tab listed on the Search Tabs page provides an action menu with commands for acting on a selected tab. As usual in SharePoint, the action menu appears when you hover the mouse pointer over a search-tab ID; the ID then acts like a drop-down list with some…

At each SharePoint site level, you are able to configure how search scopes will be shown by the Search Box when users are at the relevant site. To find and configure these settings, do the following:
1. Go to the Search Box Scopes page for the site level at which you…

Each action and group listed on the Search Result Actions page provide an action menu with commands for acting on a selected item. As usual in SharePoint, the action menu appears when you hover the mouse pointer over the action item or group name; the name then acts…

All Search Box scopes must belong to exactly one Search Box scope group. Group membership affects the order in which Search Box scopes are displayed by the drop-down list shown to users.
Note: Search Box group names can be either shown or…

Each scope listed on the Search Scopes page provides an action menu with commands for acting on a selected scope or scope group. As usual in SharePoint, the action menu appears when you hover the mouse pointer over the scope name; the name then acts like a drop-down…

Activating and Deactivating Ontolica Search & Preview
Activating and Deactivating Farm-Level Features
Activating and Deactivating Ontolica for a Selected Site Collection
Activating and Deactivating the Search Box Feature for an…

The Ontolica SharePoint Search Result Web Part submits an incoming query to the search database receives the search results and displays them on the page, usually in a table. The query is usually established when the user fills out a search form on the referring page,…

To install Ontolica and make its basic, default features available to a given site collection, do the following:
1. Run the Ontolica setup program on one of the machines in your server farm as described in “Running the Ontolica Setup Program”.
2. Make sure…

Search-tab configuration settings can be made on many different levels, with settings inherited along the lines of the SharePoint hierarchy.
Figure: SharePoint 2013 structure
A very simple Ontolica solution might include just one search-tab configuration that is…

Settings that you make at the farm level will be available to all applications, collections, and sites in your SharePoint installation. To find these settings, log into your SharePoint central administration site and go to the Operations tab.
Figure: The Operations…

Make the following settings in this area:
• ID: Enter a unique ID for the tab. This is only used internally and must not include any spaces. You can only set this value when you first create a search tab; you cannot change it for existing tabs.
• Name: Enter a…

To create and configure quick filters for a given search-tab context:
1. Go to the Search Tabs page for the site and site level at which your quick filter will apply. See “Search-Tab Configuration and Inheritance” for details.
2. Click on the search…

To configure sorting properties:
1. Go to the Search Tabs page for the site level at which you want to create the new result property as described in “Search-Tab Configuration and Inheritance”.
2. Click on the search tab for which you want to modify…

You can design and format your result pages using all of the many layout and programming techniques available in SharePoint. Ontolica features are added by placing Ontolica Web Parts on the page. You can arrange and format these any way that you want and add any number…

Adding, Editing and Deleting Grouping Properties
To configure grouping properties:
1. Go to the Search Tabs page for the site level at which you want to create the new grouping property as described in “Search-Tab Configuration and Inheritance”.
…

Adding, Editing and Deleting Searchable Properties
To configure searchable properties:
1. Go to the Search Tabs page for the site level at which you want to create the new searchable property as described in “Search-Tab Configuration and Inheritance”.
…

To configure refiner properties:
1. Go to the Search Tabs page for the site level at which you want to create the new result property as described in “Search-Tab Configuration and Inheritance”.
2. Click on the search tab for which you want to modify…

In addition to the fixed details, each license also has a name and description that you can edit to help make the license easier to identify in the table on the License Manager page. To view and/or edit these:
1. Open the Ontolica License Manager as described…

When deactivated at the farm level, the Ontolica farm-level features will no longer be available. This has the following effects:
• Ontolica operations will not be available on the SharePoint Central Administration site.
• It will not be possible to deploy…

Adding, Editing and Deleting Best Bets
1. Go to the Search Tabs page for the site level at which you want to create the new Best Bet group as described in “Search-Tab Configuration and Inheritance”.
2. Click on the search tab for which you want to…

If a picture is worth a thousand words, then a video is worth a million
When time is right – lean back and enjoy Search & Preview in our YouTube channel
Ontolica Search & Preview Video Guide
All this video are made to give a good introduction to a subject and…

Configuration
Select the wanted active running Ontolica Search & Preview Servers
If the SharePoint farm has MORE active web front-ends, identified by having the “Microsoft SharePoint Foundation Web Application” service running, you will need to select the servers…

Ontolica Search & Preview for SharePoint builds on the functionality provided by the Microsoft SharePoint Server search engine to create a more flexible and powerful search solution than could easily be created using the default SharePoint features. By adding Ontolica…

Ontolica Search & Preview are counting the Servers in use
A server is considered any server/computer using/running the software
A server license has to be acquired for each server/computer in use.
The maximum of servers allowed to be used should be according to…

Quick Guide
Migrate from SharePoint 2010 to 2013
Migrate from SharePoint 2007 to 2010
Useful related links:
Can I use my License 2 times for Migration
Migration with extra License
Migrate from SharePoint 2010 to 2013
General preparations and…

Ontolica Search & Preview supports the use of Anonymous users
Anonymous user´s
are no-named
are not registered user´s
are not counted
Need of support for Anonymous users:
Extend your license with the module Ontolica Anonymous Users
TRY Ontolica Search &…

Which Languages is supported by Ontolica Search & Preview
Most of the languages supported by SharePoint are supported in Ontolica Search & Preview
Installer:
English
Standard program interface:
English
Supported (search center creation, translation of user…

Installation Guide for Ontolica Search & Preview.
Before beginning the installation, please take a moment to review the system requirements.
To install the Ontolica Search & Preview, run the Setup.exe program from the main folder of the installation package on…

Do we need an OWA server to preview documents?
No – You do not need any OWA Server – Ontolica Preview is 100% independent
Ontolica Preview does not in any way use or require Office Web Apps servers and is not influenced by the performance bottlenecks…

Add File Converters for support of more document formats and file types
*WHEN SUPPORT OF +500 DOCUMENT TYPES AND FILE FORMATS – NOT IS ENOUGH”
To preview the contents of a file it needs to be converted into a graphical representation.
This is done…

Ontolica Search & Preview – How to …
How to activate the Key License File
How to find the version number
How to find the log files
How to find my SharePoint Farm ID
How to calculate the Preview database size
How to find templates in Search…

Download the latest Release Candidate for Ontolica Search & Preview 2016
NOT GENERAL AVAILABILITY
ONLY FOR TEST AND SELECTED CUSTOMER CASES
We will continue to develop and update this software version, this is the latest Release Candidate
Latest Release…

Download the latest Release Candidate of Ontolica Search & Preview 2010
NOT GENERAL AVAILABILITY
ONLY FOR TEST AND SELECTED CUSTOMER CASES
We will continue to develop and update this software version, this is the latest Release Candidate
Latest Release…

A user license (CAL) has to be acquired for named user(s).
.
Ontolica Search & Preview are counting named user’s in 3 months intervals
A Client Access License (CAL) is considered a named user
A Client Access License (CAL) has to be acquired for each named…

Download the latest Release Candidate of Ontolica Search & Preview 2013
NOT GENERAL AVAILABILITY
ONLY FOR TEST AND SELECTED CUSTOMER CASES
We will continue to develop and update this software version, this is the latest Release Candidate
Latest Release…

Up to 50% discount
Migration with simultaneously extra Ontolica Search & Preview Licenses
When companies and organizations are migrating from example one version of SharePoint to another, from one farm ID to another, from one server to another server, any extra…

How long time does it take to install Ontolica Search & Preview?
*Use the Quick Start Guide to Install or Upgrade
FAST INSTALLATION
In many cases, it can be done in 1 day (2-7 hours) when everything is just right
– excluding tuning, and not to forget…

“A continuous series of high quality IT-deliveries, on schedule and on budget speaks for itself “
ONTOLICA – PARTNER SUCCESS STORIE
by Surfray
CHALLENGE
SOLUTION
BENEFIT
Netcompany are developing and service the…

Unfortunately
It is not legal to use the same Ontolica Search & Preview License Key File 2 times.
It is not legal to issue extra Ontolica Search & Preview licenses for running simultaneously without a purchase of extra software license.
If you already have your…

Ontolica Search & Preview error messages:
Number of users was exceeded
The server count is exceeded
Unable to verify the license
Page not found – error from search box
No results found – when Search with DASH
Invalid characters
Your query is…

How to get the log files with relevant detail diagnostic information
When an issue arises, sometimes we will need you to provide us with the Ontolica Search & Preview log files to assist you (detail diagnostic information)
To provide our support and service team…

The best way to create custom templates for your Ontolica Web controls is to do the following:
1. Go to a page that already contains the Ontolica Web control type for which you wish to design a new template (e.g., in the Ontolica Search Center). Go into edit mode and…

.
USE OUR SUPPORT & SERVICE CENTER:
Submit a Ticket
Select: Search & Preview Key License File
And just follow the instruction
RENEWAL:
You will need to have your active License Key File ready to be attached your Ticket
How to find the active Search &…

Most Ontolica Web parts that produce displayed output emit pure XML, which you can transform and style any way that you like. There are two elements in this process:
• XSLT Template: transforms the XML data into HTML, which includes markup for rendering tables,…

Configuration
To remove the “View duplicates” link from Ontolica Search Center result list please perform the following actions:
Execute a search on whatever word in Ontolica Search center, so you are directed to the search results page (by default…

Use previewing documents is a matter of retrieving a small graphical pre-generated image. This is done at high speed with a very little workload.
The file previews are pre-generated and cached by the Ontolica Conversion servers.
Ontolica Preview does not rely on…

Ontolica fits neatly into the structural hierarchy of SharePoint 2013. SharePoint is designed to scale smoothly to support everything from a single site running on a single server to a complex distributed solution running on a server farm and supplying several…

The Shared Service Provider setting establishes the database in which the Ontolica Web parts on the same page will search. If your SharePoint farm includes more than one Shared Service Provider, then select the provider whose database you want to search from the…

SharePoint users will experience Ontolica as an integrated part of your SharePoint solution, with the functionality that you and other site administrators have designed. In most cases, this will look like a simple search form, available from nearly any page, plus an…

Settings that you make at the application level only affect one application at a time (including all collections and sites that belong to it). To find these settings, log into your SharePoint central administration site, go to the Application Management tab.
Figure:…

Ontolica integrates with the search scope implementation already built into Microsoft’s SharePoint crawler and database. In the Microsoft implementation, each record in the search database is associated with a specific scope, which is usually assigned based…

When you create a new Search Center using the Ontolica Search Center site template, you will already have a few result pages in your Search Center (for standard results, people, images, etc.). However, you might decide to add more result pages to support additional…

People and Image search is not supported by Microsoft Search Server and Search server express.
The XSLT Template settings for the SharePoint Search Result Web Part enable you to control the HTML format of the result list created by the part. The format you choose…

To include a refiner control with a result list, you must do the following:
1. Establish the desired metadata columns as managed properties in SharePoint (see “Establishing Custom Properties in SharePoint”).
2. Configure the relevant managed properties as…

Configuration
The update of the Ontolica Search Refiner web-part title can be done in two ways:
1. By updating the Search Summary Drill Down webpart XSLT file
At Site Collection level, go to Site Actions > Site Settings > Galleries > Ontolica Styles > Search Summary…

To include a grouping control with a result list, you must do the following:
1. Establish the desired metadata columns as managed properties in SharePoint (see “Establishing Custom Properties in SharePoint”).
2. Configure the relevant managed properties…

To include a sorting control with a result list, you must do the following:
1. Establish the desired metadata columns as managed properties in SharePoint (see “Establishing Custom Properties in SharePoint”).
2. Configure the relevant managed properties as…

ALWAYS MAKE SURE YOU ARE USING THE LAST GA VERSION
New PDF format & types are most likely supported in the latest Ontolica Search & Preview version
If you are not up-to-date, upgrade asap
Another reason why it is not possible to search for the content of PDF files…

The Best Bets page enables you to establish and configure the collection of Best Bets that can be displayed by the Ontolica Best Bets Web Part. Each Best Bet maps one or more search words to the specific URL that you consider to be the best source of information about…

Each result page includes several different Ontolica Web Parts, each of which provides a specific type of search functionality. A typical result page includes the following Web Parts:
• Ontolica Search Manager
This is required for all pages. It establishes the…

The Ontolica Best Bets Web Part creates a special, eye-catching display that lists those pages from the current result list that have been configured as “Best Bets” in Ontolica and/or the SharePoint search engine. All “Best Bets” pages from the…

When a user fills out a search form, that form encodes the user’s input into a URL that targets a search-result page and includes all of the values entered by the user. Such a URL typically looks something like this:
…

To display Best-Bet results in a result list, you must do the following:
1. Configure one or more Best Bets for the relevant search tabs in Ontolica (see “Creating and Configuring Ontolica Best Bets”) and/or configure SharePoint Best Bets as described in…

Use the Ontolica License Manager to view details about your installed license files, select the active license, delete licenses and upload new ones. To open the license manager:
1. Open the SharePoint Central Administration site.
2. Click on the Operations tab.
…

Configuration
On some occasions it can happen that Ontolica Search will display “Scope in your query does not exist” message instead of search results.
Background information:
Each search query is made in the context of a specific search scope. The scopes…

Refiner Properties
The Ontolica refiner feature enables users to focus in on a specific type of information in an existing result list. It works by displaying a selection control (e.g., a drop-down list) that enables the user to select a single target value from among…

Scope Configuration Settings
When you are configuring a new or existing scope for the Ontolica Search Dialog Web Part, make the following settings:
• Name and Description: Enter an ID, name, and description in the fields provided. The ID is only used internally; it…

Like many Ontolica features, the Best Bets and settings can be made at the farm, application, site collection or site level, with settings inherited along SharePoint structure lines and with the opportunity of overriding inherited settings at any level. The settings…

Lots of good reasons to
1) Not all service-packs and upgrades are for the good
As we all know – Microsoft (and other big brands) – keeps making a lot of updates and fixes to their software and sometimes this affects other software there are…

For each search-tab configuration, you are able to configure how search properties will be shown by Ontolica Search Dialog Web Parts that use that configuration. To find and configure these settings, do the following:
1. Go to the Search Tabs page for the site level…

Many site administrators will opt to use a staged roll-out of Ontolica. This strategy works as follows:
1. Establish a test copy of the current SharePoint setup.
2. Install Ontolica on the test setup.
3. Configure and test Ontolica on the test setup.
4. When…

High-confidence results are a built-in feature of the SharePoint search engine. The feature includes support for a series of 15 managed properties called HighConfidenceDisplayProperty1, HighConfidenceDisplayProperty2 … HighConfidenceDisplayProperty15. In a…

Quick Guide
Full (postfix prefix) wild card for searching properties
Refinements not working with special characters
Full (postfix prefix) wild card for searching properties
A standard (postfix) wildcard can be used on any search term entered in the…

The Search Tabs Web Part displays a graphic button for each search tab available to the Search Center at the time when the user arrives there. When a user clicks on one of these buttons, the button links to a specific page and loads the matching search-tab…

The Ontolica High Confidence Web Part reacts to results presented by the SharePoint search engine as being “high confidence”. This usually occurs when a query results in exactly one match or when one result is ranked very much higher than all other possible…

SharePoint audiences are groups of users selected for some common purpose. For example, a given audience might represent all workers in a given department or all secretaries from all departments. Any given user might belong to any number of audiences.
To limit the…

As with all other Ontolica web parts, you can configure the Best Bets Web Part on a given page by opening that page in SharePoint, going into edit mode and clicking on the Configure this … Web Part link for the target part. Use this same link to configure new…

The Searchable Properties page enables you to establish and configure the collection of search properties that will be available in the advanced search form on a given search tab. These properties will also be available for use in custom search strings designed using…

This setting affects establishes a default filter that will be applied to all searches where the current search-tab configuration applies.
• When the Inheritance setting is set to Inherit settings from the parent, the Default Filter drop-down list shows the value…

All Ontolica Web parts provide the standard set of layout options available for nearly all Web parts in SharePoint. As with other types of web parts, these settings are available, when you are in the page-edit mode, from an edit drop-down list for each Ontolica Web…

or similar
1. Check if you need to purchase more server license (CAL)
Find info in the purchase license Invoice
Find info in the Software Assurance Invoice
Find info in the Key License File
2. When you are sure:
that you have not exceeded the purchase server…

Custom properties in Ontolica usually refer to metadata about each of the various documents in the search database (such as author, date, status, etc.). In most cases, the custom properties used by Ontolica map directly to manage properties established in SharePoint…

The XSLT Template settings for the Search Tabs Web Part enable you to control the HTML format of the search tabs created by the part.
The XML that is emitted by the Search Tabs Web Part supplies the URL for the search-center page associated with each available tab and…

Ontolica is delivered with a setup program, which you must run on one of your SharePoint servers. If you have installed SharePoint on a server farm, then Ontolica will automatically be distributed to the other servers as needed via the standard SharePoint mechanism for…

The Refiner Properties page enables you to establish and configure the collection of custom properties that will be available for use in refiner controls. Custom properties provide metadata for a given document, such as the document author, last-modified date, document…

page by opening that page in SharePoint, going into edit mode and clicking on the Configure this … Web Part link for the target part. Use this same link to configure new Ontolica Web parts as you add them to existing pages.
Figure: The Ontolica High Confidence…

All custom properties displayed in Ontolica result lists must be based on managed properties configured for your SharePoint installation. Custom search properties for Ontolica search forms can be configured either as searches for managed properties values or as query…

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The Miscellaneous Options section enables you to enable or disable each of several optional Ontolica features. The following options are available here:
• Open links in new window: Causes links in the result list to open their target pages in a new…

When you are configuring a new or existing Best Bet for the Ontolica Search Dialog Web Part, make the following settings:
• Title and Description: Enter a title and description in the fields provided. The Title is the name by which the Best Bet is presented to users…

If, when installing Ontolica, you chose not to deploy the feature automatically, then Ontolica will not be available to any of your sites or applications until you deploy it. To deploy Ontolica, use the standard procedure for deploying solutions in SharePoint as…

Ontolica is implemented as a standard SharePoint Solution, which means that it is very easy to install, configure and distribute between servers using the standard SharePoint controls and integration points.

The Ontolica result sorting feature enables the SharePoint Search Result Web Part to sort results by any of several criteria. For example, you might sort results by relevance, date or author.
Use the Sort Results By setting to establish the way that results will be…

Configuration
What documents are taking of space:
SELECT TOP 10 doc.Url AS ‘Url’, DATALENGTH AS ‘Size’, img.PageNumber AS ‘Page’
FROM [OntolicaPreview].[dbo].[PagePreview] AS img Join [OntolicaPreview].[dbo].[Document] AS
doc ON…

FRONTEND
To find the version of the front end, login to SharePoint and go to Central Administration
– General Application Settings and under the Ontolica for SharePoint area, go to About Ontolica.
BACKEND
To find the versions of the backend services, go to the…

When you upgrade your license (e.g., form a trial license or to add support for additional servers), you will receive a new license file from SurfRay. You must then upload this file to your Ontolica installation. To do this:
1. Open the Ontolica License Manager as…

All search-result actions must be part of exactly one group, though a simple solution might include just one group. At run time, the result-action controls are created by an Ontolica SharePoint Search Result Web Part, which provides a selector with the actions relevant…

The settings in this area control the way Ontolica saves its log file of events. The following settings are available:
• Path: Specify a location to store the trace logs generated by Ontolica. Make sure that the location exists on all servers in the farm, for…

The Quick Filters page provides a list of filters currently available to result from lists on your selected site and search tab. You can see the following information here:
• Filter ID: These are listed in the ID column. This is how the quick filter is identified on…

The Sorting Properties page enables you to establish and configure the collection of custom properties that will be available for use in sorting controls. Custom properties provide metadata for a given document, such as the document author, last-modified date, document…

The Grouping Properties page enables you to establish and configure the collection of custom properties that will be available for use in grouping controls. Custom properties provide metadata for a given document, such as the document author, last-modified date,…

If you no longer need a license (e.g., after upgrading from a trial license), then you can delete its license file from your servers. Thereafter, the deleted license will no longer be shown in the Ontolica License Manager and it will no longer be available unless you…

The Best Bets page provides a list of Best Bets configured for the current search tab. You can see the following information here:
• Best-Bet Groups and Group Memberships: In the list, Best-Bet groups are shown in left-justified bold type; the best bets belonging to…

Standard support for the 2 latest versions
What is the 2 latest versions?
The latest active General Available (GA) version and one active software version back.
Example:
v7.1 latest GA software version
v6.x as one version back
NOTE:
After the release…

To open the Ontolica logging options:
1. Open the SharePoint Central Administration site.
2. Click on the Operations tab.
3. On the Operations page, select Diagnostic Logging under the Ontolica for SharePoint heading.
4. The Ontolica Diagnostic Logging page opens.…

All search-result properties must be part of exactly one group, though a simple solution might include just one group. At run time, the result listing is created by an Ontolica SharePoint Search Result Web Part, which lists each property that belongs to one or more…

A great way to get influence and discount
Customer involvement in Ontolica Development makes great results
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Whenever you create a new Best Bet you must select the Best-Bet group to which it belongs. Similarly, you can move Best Bets between groups by editing each Best Bet’s configuration. See “Creating and Configuring Ontolica Best Bets” for details about…

The Display Settings control whether and how search tabs will be shown by Search Tab Web Parts on search/result pages. You have the following options:
• Display search tabs on search page: mark this box to display a tab button for each available search tab (this is…

All searchable properties must be part of exactly one group, though a simple solution might include just one group. At run time, the search form is created by an Ontolica Search Dialog Web Part, which provides input fields for each property that belongs to one or more…

To find the Quick Filters page:
1. Go to the Search Tabs page for the site level at which you want to create the new quick filter as described in “Search-Tab Configuration and Inheritance”.
2. Click on the search tab for which you want to modify…

In addition to providing the usual list of ranked results, Ontolica enables users to group search results according to any of several types of custom-property values.
For example, your result page might provide a link for grouping the results by the author. If the…

Each search-tab configuration specifies URLs for both a search page and a result page, which are associated with that tab. The Search Tabs Web part can provide links to either type of page.
Select one of the following for the Page mode setting:
• Use Search Page…

In addition to the trace log, Ontolica can also store information in the Windows Event Log. Use the radio buttons in the Windows Event Log area to select which types of information will be stored here.

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Development and Priorities
When building an expanding our software systems,…

Whenever you create a new scope you must select the scope group to which it belongs. Similarly, you can move scopes between groups by editing each scope’s configuration. See “Creating and Configuring Search Scopes” for details about how to make these…

Whenever you create a new result action you must select the action group to which it belongs. Similarly, you can move actions between groups by editing each action’s configuration. See “Creating and Configuring Search Result Actions” for details about…

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You are not able to create a new, empty scope group. Instead, you must create or edit an existing scope and then use the scope-configuration page to create the new group, thereby adding the selected scope to that group at the same time. To do this:’
1. Go to the…

Quick filters add a selection of pre-configured queries to your simple search forms. The quick-filter query is added (using an “and” operator) to whatever search words are entered by the user, thereby limiting the search. This makes it very easy for users…

All Ontolica Best Bets must be part of exactly one group, though a simple solution might include only one group. At run time, the Best-Bet display is created by an Ontolica Best Bets Web Part, which can be configured to show all Best Bets or only those that belong to…

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To make sure your issue are not overlooked or forgotten, submit a ticket with your questions and issue in our…

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The settings in the Image Options area affect images shown in search results. These settings only have an effect when you are using one of the XSLT templates that include images in results, such as for image search or people search. The following settings are…

Use the Display Options setting to specify CSS styles for controlling the format of the search tabs. There are two types of settings here:
• Layout table styles: The Search Tabs Web Part emits your settings here as values for the XML element. The default XSLT…

When you first come to the License Manager page, summary information about each installed license file is shown in the table. Additional information about each installed license is also available. to see it:
1. Open the Ontolica License Manager as described…

Standard support for the 2 latest versions
What is the latest 2 versions?:
The latest active General Available (GA) version and one active software version back.
Example:
v7.1 latest GA software version
v6.x as one version back
v5.x no normally support…

To delete an action group, you must work using the Search Result Actions page for the site level at which you defined the group—you cannot delete groups inherited from a higher level. When you delete the group, all actions that belong to that group and are defined at…

A toolbar is provided at the top of the Quick Filters page. It provides buttons for performing each of several tasks, as outlined below.
Click here to return to the page you were on just before coming to the current page.
Click here to add a…

docs.surfray.com is our unified documentation experience
This content will offer the opportunity for people inside and outside to have an easy way to search, find and use all our documentation in one knowledge database for each of our products.
For documentation on…

For each search-tab configuration, you are able to configure a default filter, which will apply to all searches made where that search-tab applies. To find and configure these settings, do the following:
1. Navigate to the Quick Filters page for the site level and…

ONTOLICA SUPPORT & SERVICE
General handling & service Fee’s
In some countries, the payment process can be simple and easy – in other countries the need for more steps and more resources are necessary, and the same can be applied to some companies and…

You are not able to create a new, empty action group. Instead, you must create or edit an existing action and then use controls on the action-configuration page to create the new group, thereby adding the selected action to that group at the same time. To do…

The access to our Support and Service program
GUARANTEE – for access to software usage rights, upgrade, support and services
The Software Assurance (SA) provides running and working software:
FREE – Usage rights in accordance with the end user license…

An action group’s settings include its ID, name, and description. Once a group is created, you can no longer change its ID, but you can edit its name and description at any site level as follows:
1. Go to the Search Result Action page for the site level and tab…

Avoid delays, frustration, panic or need of express delivery with extra cost
Plan ahead:
If your renewal process is a manual PO Process and the delivery of the License Key also are a manual process, it can be important to plan in good time
If the renewal payment…

To delete a scope group, you must work using the Search Scopes page for the site level at which you defined the group—you cannot delete groups inherited from a higher level. When you delete the group, all scopes that belong to that group and are defined at the same…

The Visible Tabs area shows a check box for each search tab available at the current site level. If you would like to hide one or more of the tabs at the current level (and below), then clear their associated check boxes.
Note: Tabs are visible by default,…

Select one of the following to control whether or not to inherit general search scope settings:
• Inherit settings from a parent: select this option to revert to settings made at the parent level and continue to track changes made there.
• Specify local settings:…

You are not able to create a new, empty Best-Bet group. Instead, you must create or edit an existing Best Bet and then use the Best-Bet-configuration page to create the new group, thereby adding the selected Best Bet to that group at the same time. To do this:
1. Go…

A scope group’s settings include its ID, name, description. Once a group is created, you can no longer change its ID, but you can edit its name and description at any site level as follows:
1. Go to the Search Scopes page for the site level at which you want to…

Use the settings here to define the text (and formatting) to display when the user has submitted a query for which there were no results. The message could give the user advice, such as to check their spelling or use a less specific query.
Use the Rich Text Editor or…

Software Maintenance, Support & Service
Software Assurance
All agreements and assurances
Get a missing assurance activated or a closed assurance reactivated.
When your organization need to activate a Software Assurance (SA) on a software license there never…

Is Scanned PDF files Supported
Yes, Scanned PDF files can be Previewed as any other PDF file.
When the OCR scanning is done correctly, it will allow the best page feature to work.
However, sometimes there are some limitations depending on how the document was…

The Result Control Options enable you to enable and configure the various types of sorting and/or paging controls shown when you use the DefaultHeader.xsl or DefaultFooter.xsl template (or a custom template designed to display the result-control elements).
Use the…

Of all of the licenses shown in the License Manager, only one license is actually active. The other licenses may represent older licenses, trials or developer licenses. You may occasionally need to switch the active license (e.g., to go from a developer license to a…

The refiner feature enables users to filter results based on property values, thereby homing in on one specific type of result. For example, if you have configured the “author” property as a refiner property for the current search-tab configuration, then…

The Inheritance settings control whether or not to inherit the level settings (the settings shown on the Search Tabs Settings page) from a higher site level. This does not affect the properties or configurations of the tabs at this level.
Select one of the following…

We support manual Renewal Purchase Order Process (PO/POP) on most of our software, assurance, subscription and service products.
Most of our finance, administration, renewal, and software license key activities are outsourcing to 3rd party suppliers, and the cost etc.…

We will always do our best to deliver on-time and when possible – before time
Most of our finance, administration, renewal, and software license key activities are outsourcing to a 3rd party and the cost etc. for the processing will be added to the PO invoices…

Software, upgrades, license key, support & service
It all begins with a Software Assurance (SA)
Provides access to Software usage rights, new versions, upgrades, support & services
Extended Software Maintenance, Support & Service
All Subscription Licenses are…

Each filter listed on the Quick Filters page provides an action menu with commands for acting on a selected filter. As usual in SharePoint, the action menu appears when you hover the mouse pointer over the quick filter name; the name then acts like a drop-down list…

A toolbar is provided at the top of the Best Bets list. It provides buttons for performing each of several tasks, as outlined below.
Click here to return to the page you were on just before coming to the current page.
Click here to add a…

The best way to know the invalid characters is by understanding the invalid characters in SharePoint
(There can be some different rules for the different SharePoint versions)
Invalid characters – are related to SharePoint
The article (link) below lists the…

Sorting properties enable users to modify the criteria by which result lists are sorted. By default, results are sorted by relevance, which is calculated at search time based on how closely each found document matches the submitted query. However, you might choose to…

WORLD WIDE SUPPORT & SERVICE CENTER
Level 0 support
Reserved for automated or self-service tasks without the aid of a personal support.
Level 1 support
Only provides basic support, such as standard instructions, ticket routing and escalation to other…

Our best practice for connecting in online meetings
It is our experience that international companies and organizations are using so many different and preferred online meeting systems, that we had to make a simple and effective process guide for everyone to use …

There are five stages used in our release cycle.
These necessary phases are essential to the overall goal of putting the most stable & solid software products on the market.
Release Cycle
1
Alpha
2
Beta
3…

Submit a service ticket with your issue in our Support and Service Center
Just follow the instruction and fill out with complete information, and our team will get back to you as soon as possible.
Service Price Sheet
Use our Support & Service Center
NOTE:
If…

User-driven development
We believe the best software solve real problems and needs
Our most important development is customer and user requirement
User-driven innovation is about “exploiting special knowledge about the customers to add extra value to…

WORLDWIDE SUPPORT & SERVICE CENTER
Response time are depending on what support or service agreement your company or organization has a subscription to
Software Assurance
Only 1-level support
Normal and known issues
First in, First out
Support…

END-USER LICENSE AGREEMENT (EULA)
READ THE TERMS AND CONDITIONS OF THESE LICENSE TERMS CAREFULLY BEFORE USING THE SOFTWARE.
THE MANUFACTURE (HEREINAFTER CALLED THE “SOFTWARE HOUSE” or “Software House”) OF THIS SOFTWARE PROGRAM (HEREINAFTER…

How to get an issue escalated to management
Please consider and understand that our support and service team will assist you as much as possible, of course with respect to our guidelines, the terms, and conditions on an issue.
The best way to solve an issue will…

Submit a service ticket with your issue in our Support and Service Center
Just follow the instruction and fill out with complete information, and our team will get back to you as soon as possible.
Service Price Sheet
Use our Support & Service Center
NOTE:
If…

Submit a service ticket with your issue in our Support and Service Center
Just follow the instruction and fill out with complete information, and our team will get back to you as soon as possible.
Fast lane tickets:
For our team can make an effective support &…

Software source code copy in 3rd party depot
The assurance offers the end-users organization a secure way to protect and ensure against situations where the vendor can’t maintain the delivered software solution.
Are for companies and organizations using our…

We would very much like to hear more …
User driven development
We believe the best software solve real problems and needs, so the most important development is customer and user requirement
Please use our Support & Service Center and submit a ticket with…

HOW TO GET STARTED
Submit a Service ticket with your issue and needs:
Consulting assistance
Engineer assistance
Development assistance
Solution Service Check
etc.
After joint acceptance of quote (period & price), we will send you a confirmation with…

WORLDWIDE SUPPORT & SERVICE CENTER
The support tickets is an effective and constructive way to solve issues together.
TICKET STATUS
Open
New issues, Replies (response) from the user
In Progress
Is been handled, assessed, worked…

Service Assurance L3 (SAL3)
The assurance offers end-users organization 1st, 2nd & 3rd level service with our team of supporter, consultancy, engineers, and developers.
Are for companies and organizations using our software, where the solution is of a great value and…

We only deliver support via our central ticket system
Worldwide Support & Service Center:
We have centralized our systems to make sure you are getting a effective support & service
To make sure your issue are not overlooked or forgotten, submit a ticket…

To delete a Best-Bet group, you must work using the Best Bets page for the site level at which you defined the group—you cannot delete groups inherited from a higher level. When you delete the group, all Best Bets that belong to that group and are defined at the same…

Online support & service
The assurance offers end-users organization with access to online support & service via end-users online meeting system, skype, business skype or similar.
Are for companies and organizations using our software, where the solution is of a…

The support tickets have to be an effective and constructive way to solve the issues together.
Not considered as support:
Issue of a character there can’t be solved within the ticket in the Support & Support Center
Issue of the type, we can’t solve within a…

Access to service level 2
The assurance offers end-users organization 1st & 2nd level service with our team of consultancy.
Are for companies and organizations using our software, where the solution is of a great value and where it is a requirement to have access to…

Select one of the following to control whether or not to inherit general quick filter settings:
• Inherit settings from the parent: select this option to revert to settings made at the parent level and continue to track changes made there.
• Specify local…

Remote support & service
The assurance offers end-users organization access to remote support & service on end-users installation via end-users remote access systems.
Are for companies and organizations using our software, where the solution is of a great value and…

A Best-Bet group’s settings include its ID, name, description. Once a group is created, you can no longer change its ID, but you can edit its name and description at any site level as follows:
1. Go to the Best Bets page for the site level at which you want to…

Worldwide Support & Service Center:
We have centralized our systems to make sure you are getting a effective support & service
To make sure your issue are not overlooked or forgotten, submit a ticket with your questions and issue in our centralized Support &…

Or similar: the-maximun-number-of-users-was-exceeded
1. Check if you need to purchase more users (CAL)
Find info in the purchase license Invoice
Find info in the Software Assurance Invoice
Find info in the Key License File
OR
2. If you are sure:
that you…

Normal Purchase or Buy Perpetual
We can help you find the best investment plan
NORMAL PURCHASE
ADVANTAGES
Best price
License Price
Prices sheet for Purchase
Mandatory:
Minimum 1 production server
Software Assurance 22% per 1 year (calculated on the full…

$ USD
From the 1 of March 2018 it is very simple
We only use one currency – USD
Other currency
Some of our payment systems support valuta price approximate calculation
Centralized outsourcing
We have outsourced the most of our finance, administration,…

Each Best Bet listed on the Best Bets page provides an action menu with commands for acting on a selected Best Bet or Best-Bet group. As usual in SharePoint, the action menu appears when you hover the mouse pointer over the Best-Bet or group title; the name then acts…

We develop software for the SharePoint world.
We deliver solutions to partners, companies & organizations in nearly all the world
Powers ability to your SharePoint tasks & projects
No-code solutions that would otherwise require complex programming
Multitasking…

Service Consultancy Prices
Per hour (per started hour)
Per hour – Voucher card (volume discount)
Per day (volume discount)
Standby time can be booked with -50% discount if not used
We require 7 days cancellation notice prior to scheduled delivery
Changes…

Software Maintenance, Support & Service
The yearly 12-months assurance fee is a percent calculated on the end-users registered inventory of software licenses, but never less than the minimum fee on the assurance.
More on the main Software Assurance
More on the…