SCORES Analysis

Sage Strengths

With millions of customers around the world, Sage is one of the largest ERP applications vendors targeting small and medium sized companies. Over the past year, Sage has been placing greater emphasis on customer engagement with the building of major customer support centers in Atlanta and Dublin, Ireland. At the same time it continues to expand its core accounting, payroll and payments business, especially Sage X3 and 300c that appeal to midmarket companies with international demands.

Its Cloud applications including Sage One, which has secured more than 100,000 customers with plans to top one million over the next few years; as well as Sage Live, which has been launched in the US market first in July 2015, as well as a host of country-specific SaaS products are all designed to instill new energy and innovation into a vendor that has been on a transformation journey.

Since the joining of its new group CEO Stephen Kelly in November 2014, Sage has experienced considerable changes to its vision and structure. Now Sage revolves around a global operating model, as opposed to the past practice of running marketing and product management programs at a country or regional level.

Today, Sage stresses global branding, streamlined decision making as well as product consolidating with specific goals to rid itself the pricey ERP baggage that may put off its new and existing customers. As a result, Sage is leaner and more agile, not too different from the key constituents among the tens of millions of SMBs that it wants to serve.

Since the 2007 acquisition of XRT in France for £53 million, Sage has been offering treasury management applications to customers around the world. The product for cash management, treasury, reconciliation and bank relationship management augments Sage's ERP franchise, which is anchored by such applications as Sage ERP X3 for the high-end and Sage One on the low-end.

Sage XRT Solutions incorporates three elements: Sage XRT Treasury and Sage XRT Business Exchange, available as on-premises, SaaS and cloud deployments; €10 billion is transacted using Sage XRT Solutions in the cloud each day. The third, Sage XRT Online Banking, is only available through the cloud.

Sage Cloud Platform (PaaS) & Infrastructure (IaaS) Details

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).