Tata Consultancy Services Ltd announced that it had won a six year contract from Department of Posts for an end to end IT modernization program to equip India Post with modern technologies and systems to enable it to serve more services to more customers. The scope of the project includes developing and supporting mail, finance and accounts, HR, customer interaction management solutions for all channels including Rural ICT platform; data migration, infrastructure, Service Level Agreement (SLA), call center and centralized 24*7 service desk operation for all DoP. The end to end security solutions, Enterprise Management System (EMS), over all integration for entire system is responsibility of CSI.