Joanna Geraghty is President & Chief Operating Officer of JetBlue, responsible for JetBlue’s operations and commercial performance including network, brand and marketing and revenue management.

Geraghty’s focus is on delivering a leading customer service experience, enhancing operational and commercial performance while nurturing JetBlue’s unique culture and standing as one of the best places to work.

Prior to being named President & COO she served as JetBlue’s Executive Vice President, Customer Experience, responsible for Airport Operations, Customer Support, and Inflight Service. She served as Executive Vice President, Chief People Officer from 2010-2014, after serving as Vice President and Associate General Counsel and Director of Litigation and Regulatory Affairs. Geraghty has been with the New York-based airline since 2005.

Geraghty is a member of the board of the JetBlue Foundation and chairperson of the board of Concern Worldwide, an international not for profit. Before joining JetBlue, she was a partner at the law firm Holland & Knight.

She received her B.A. from the College of the Holy Cross, her master’s in international relations from Syracuse University’s Maxwell School of Citizenship and Public Affairs, and her J.D. from Syracuse University College of Law.

Appearances:

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World Aviation Festival - 5th September @ 09:45

Keynote CEO Panel

Following their interviews, our keynote speakers will join a panel discussion, where they will debate some of the biggest challenges facing the industry. Key issues they will address include:

How can the aviation industry cope with the rapid changes that digital technology brings and how are airline CEOs prioritising digital and mobile only tools and applications?

What are the trends that will shape the industry into 2020 and where are airline CEOs placing their bets?Biometrics, blockchain, robotics, artificial intelligence, voice technology, connectivity and cyber security?

In what way will airlines evolve beyond selling seats and become more involved in the wider booking and planning experience for customers?

What is the next step for the evolution of low-cost carriers and are they still the core innovators in a dramatically changing industry?

Passenger connectivity is continually growing, how can we use this to best serve our customers and deliver a more seamless end-to-end experience?

What impact will ultra-long-haul travel have on the future of global competition and will we see new partnerships develop?

How do airline CEOs see digital as a core differentiator against competition and how are they investing in technology to improve day to day operations and services?

Johan Lundgren / Keynote CEO Panel

Johan Lundgren, CEO,EasyJet

Johan Lundgren has spent his entire career in the travel industry working his way up through various roles to become most recently the Group Deputy CEO of Tui AG. Johan was also the CEO of the Mainstream Tourism business of the TUI Group (formed from the merger of TUI Travel PLC and TUI AG) where...

Sir Tim Clark / Keynote CEO Panel

Sir Tim Clark, President,Emirates

Mr Clark has been in the civil aviation business for his whole professional career, having joined British Caledonian in 1972.In 1975, he moved to Gulf Air in Bahrain and subsequently in 1985 to Dubai where he became a member of the founding team of Emirates as Head of Airline Planning. In 2003, he ...

Tony Fernandes / Keynote CEO Panel

Tony Fernandes, Group Chief Executive Officer & Co Founder,AirAsia

One of Asia’s most recognisable entrepreneurs, Tony Fernandes is best known for co-founding low-cost carrier AirAsia with Datuk Kamarudin Meranun and democratising air travel in the region.Fernandes and Datuk Kamarudin bought the ailing airline for a token MYR1 (approximately USD0.25) and MYR40...

Joanna Geraghty / Keynote CEO Panel

Joanna Geraghty is President & Chief Operating Officer of JetBlue, responsible for JetBlue’s operations and commercial performance including network, brand and marketing and revenue management.Geraghty’s focus is on delivering a leading customer service experience, enhancing operational and...

Alan Joyce / Keynote CEO Panel

Alan Joyce, Chief Executive Officer And Managing Director,Qantas

Alan Joyce has been Chief Executive Officer and Managing Director of the Qantas Group since November 2008.In his time as CEO, he has overseen the biggest transformation of Qantas since it was privatised in 1995, including the turnaround and renewed growth of Qantas International, the expansion of...

Joanna Geraghty is President & Chief Operating Officer of JetBlue, responsible for JetBlue’s operations and commercial performance including network, brand and marketing and revenue management.Geraghty’s focus is on delivering a leading customer service experience, enhancing operational and...

Guy Johnson is the co-anchor of "Bloomberg Markets: European Open" on Bloomberg Television, covering top business, economic and market-moving stories from around the world. He is based in London. Johnson brings nearly two decades of experience as a top financial broadcast...

World Aviation Festival - 5th September @ 12:55

What will be the further impact of consolidation and will we see any further mega-mergers? After recent failures what is the future of low-cost long-haul and does this prove that the model is not economically viable? What is the business case for ultra-long-haul routes, and does it actually make economic sense for airlines? How can airlines capitalise on passenger trends such as digital travel spending and personalisation to generate new types of revenue?

Guy Johnson is the co-anchor of "Bloomberg Markets: European Open" on Bloomberg Television, covering top business, economic and market-moving stories from around the world. He is based in London. Johnson brings nearly two decades of experience as a top financial broadcast...

Vincent Hodder, CEO,Level

CEO of LEVEL since September 2018. LEVEL is IAG’s long haul low cost brand and is developing the customer focussed, technology enabled airline business model of the future.
20 years of airline experience in strategy, commercial and operational roles, 14 years at executive level
Lived and worked...

Joanna Geraghty is President & Chief Operating Officer of JetBlue, responsible for JetBlue’s operations and commercial performance including network, brand and marketing and revenue management.Geraghty’s focus is on delivering a leading customer service experience, enhancing operational and...

Martin Gauss, Chief Executive Officer,Air Baltic

Mr. Martin Gauss serves as Chairman of the Board and Chief Executive Officer at Air Baltic Corporation AS (airBaltic), the Latvian airline, since November 2011. Under the leadership of Martin Gauss, airBaltic has been successfully restructured and reached sustainable profitability. The...

Robert Albert, CEO,Routehappy by ATPCO

Robert Albert is an e-commerce and media entrepreneur. Robert started Routehappy in 2011 to help airlines and distributors differentiate and better monetize flight shopping, and to improve the shopping experience for consumers. As Founder & CEO of Routehappy, Robert led the creation of...

World Aviation Festival is an international conference and exhibition featuring the latest aviation industry solutions and technology. To attend the global conference which features global aviation leaders, there is a registration fee (discounted for airlines and airports). The exhibition is free to visit.