Privacy Policy

What is this Privacy Policy for?

This privacy policy is for the website www.samralphphotography.com and governs the privacy of its users. The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owner. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

What information is being collected ?

There is certain amount of information I need in order to connect with you either by phone , social media, email or even post. This kind of data is typically :

Names, addresses and contact information of people placing an order with me.

Names, addresses and contact information of people using my services.

Names and in some cases ages and gender of all participants of a photo shoot.

If you E-mail me or send me messages via social media, these messages are stored within my email system or social media accounts. These messages are stored and password protected for as long as practicable to allow us to provide you with better future services.

Why is it being collected?

Most of the data I collect is solely for the purpose of providing you with a service you have ordered, or had ordered for you.

I am required by law to collect and store certain information relating to any order you place with me.

How will it be used?

Data I collect will be used by Sam Ralph Photography to enable me to provide my services and products to you.

Sam Ralph Photography has a legitimate interest in using images taken in relation to your booking and may use these images in the following ways (note, clients are free at anytime to refuse the uses of these images at any time): On social media for promotion & advertising purposes. On my website for promotion & advertising purposes. For marketing materials (business stationary, flyers, business cards etc). For publications/print.

Who will it be shared with?

I take your privacy very seriously. I do not sell your data to third party organisations. There are a few scenarios where some of your data may be shared with third parties to allow me to provide my services to you. These include: Delivery and Postage Service Providers to allow us to send you documentation and orders you have placed. (Information shared includes Name, Address and in some case e-mail address / mobile number)Manufacturers (our printing labs) if we are sending an order directly to you from a lab. (Information shared includes Name, Address and in some case e-mail address / mobile number) Law Enforcement and Legal Requirements – we will provide data to law enforcement agencies if issued with a court order to do so.

How will this affect you?

We collect, store and process your data in such a way that should have no negative effect on you as an individual.

How long is the data stored?

Most data I collect is stored indefinitely. This is to allow me to provide a better service to you as a customer in the event that you contact me again in the future. I am legally obliged to store some data for a minimum amount of time, for example sale order records, payment records etc.

Access to stored data.

If you have any questions about data I may hold about you, please feel free to contact me. As well as trying to help you directly. You may request a copy of any data I store about you – and I will comply with any requests as per the guidance of the Information Commissioner’s Office.

More information.

If you would like any clarification on how I collect, store or process your data – please contact me directly. If you would like further information on the legal guidelines I operate within, or have any concerns about how I use your data, please check the ICO’s website at https://ico.org.uk

My Details

This business is owned and operated by Sam Ralph trading as Sam Ralph Photography.