Useful Searches

This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Welcome to the new DBSTalk community platform. We have recently migrated to a community platform called Xenfono and hope you will find this change to your liking. There are some differences, but for the most part, if you just post and read, that will all be the same. If you have questions, please post them in the Forum Support area. Thanks!

No it's never right now. They won't do it. We all think they will allow it someday but there's no way they will activate two for anyone today. There system won't even let then right now. It's a hard line.

No it's never right now. They won't do it. We all think they will allow it someday but there's no way they will activate two for anyone today. There system won't even let then right now. It's a hard line.

Oh they hard coded the system so regular csr can't mistakenly do it it seems.

Obviously it could be done previously and for testing but at this point their system won't allow one to be activate to an account that already has one. My folks had a genie go bad and swapped it for a new genie. THe csr started to activate the new one and it kicked her out and she had to delete the old one first and start over.

I've heard of no more than two people claiming to have succeeded and I suspect that at least one of them isn't telling the whole truth about the circumstances under which it may have happened.

Click to expand...

There where a few when it first got released because they got it before the system had been locked up and everyone knew about it. There have also been many reports of a few people who afterward where caught and had the extra genie deactivated and they would not reactivate it.

All the rest of the people with two, like myself, received them as testing units and that is the sign IMHO that someday it will be allowed. But it's not ready yet. That's been hashed out in other threads. If there was any way to get two id have done that for my folks ages ago and id have three.

All the rest of the people with two, like myself, received them as testing units and that is the sign IMHO that someday it will be allowed. But it's not ready yet. That's been hashed out in other threads. If there was any way to get two id have done that for my folks ages ago and id have three.

Click to expand...

Why would the fact that people who helped test the units have two mean that someday they'll allow others to do so? If instead of getting a free HR44 from helping test they gave you $200, would that mean someday Directv will give $200 checks to all their customers?

Why would the fact that people who helped test the units have two mean that someday they'll allow others to do so? If instead of getting a free HR44 from helping test they gave you $200, would that mean someday Directv will give $200 checks to all their customers?

Click to expand...

Kind of a pointless post, but might have to do with being part of the test group.

Why would the fact that people who helped test the units have two mean that someday they'll allow others to do so? If instead of getting a free HR44 from helping test they gave you $200, would that mean someday Directv will give $200 checks to all their customers?

Click to expand...

I suspect when DirecTv allowed some testers to run two genies it was their intent to allow this to anyone in the near future. But the testing showed issues with two genies and so for the moment (until DirecTV fixes the problems - I assume this will happen some day) people are limited to one.

I suspect when DirecTv allowed some testers to run two genies it was their intent to allow this to anyone in the near future. But the testing showed issues with two genies and so for the moment (until DirecTV fixes the problems - I assume this will happen some day) people are limited to one.

Click to expand...

As "one of them", yes there were a few things that they'd need to address, but more of an issue is what happened with client pairing and a power loss or software update. It could be quite "challenging" for the testers and not something a normal customer or CSR could deal with very well.

"Of course" the next thing will be "I just want two Genies and no clients" so....
Yeah, right, and then someone adds a RVU TV or a client and it goes to hell.

As "one of them", yes there were a few things that they'd need to address, but more of an issue is what happened with client pairing and a power loss or software update. It could be quite "challenging" for the testers and not something a normal customer or CSR could deal with very well.

"Of course" the next thing will be "I just want two Genies and no clients" so....
Yeah, right, and then someone adds a RVU TV or a client and it goes to hell.