i have no idea. do you know if the dvd sets were ordered online or bought from a store? i'm assuming they were shipped but it's not right to assume lol. i don't get mine thru the internet, i buy them from the store and i've never had a problem. sorry you're having issues.

I would say contact the distributer of the vidoe. It said on Amazon, that the studio is Warner Home Video so try them and see what they say about it. Unless you know from where they were purchased, in which case, contact them and tell them it was a gift, but you are unhappy with all the things you listed and see if they will replace it for you. Hope this helps.

I just got my copies yesterday of Season 6 and I'm already on episode 10. I really liked the first part of the season so far and honestly didn't think it was all that bad. I hated that Lorelai and Rory were apart but somehow it did make sense. I don't understand why Luke didn't tell Lorelai about April. Stupid decision and it made me want to scream.

hi~ i got my dvds yesterday, and i was wondering if anyone else didnt get an episode guide with theirs? cause i didnt get one and i was sad, cause its weird and we always got one. its kind of standard, right? thanks! ^_^

it's weird to open the dvd like a pamphlet. i hate that's there's no special extras. the season 6 is good so i can deal with those issues lol. i'm halfway done the season in 2 days!! by the time i'm done my eyes will be soo worn out lol.