As a result of working with Pat Lencioni's team development model I have become intrigued by the impact of vulnerability on trust. The work of Brené Brown seems to support this relationship even though she doesn't use the word "trust". Continue reading

As I read this op-ed I immediately related it to the problem of trust and betrayal in the workplace. This "Act of Rigorous Forgiving" is something that needs to be taught and practiced in work settings since they are, in the best sense, a community. We all do things which... Continue reading

I know it has been a while since I posted. Procrastination is something I need to deal with and it will come up later in the program. But for now, I am back into the journey with an interesting exercise in which each member at my table took a turn sharing the self-image notes from project 20 and then getting feedback from the others in the group. My views of my table mates: Alice - bubbly and confident Rosemary - sense of humor, confident, friendly, successful Karen - confident, friendly, optimistic Two notes I made as they described me were:... Continue reading

Another book I missed. I like the three "trustor" factors Hurley identifies. It should help people identify what they need to analyze when it comes to trusting another person. It creates the personal environment in which the behaviors I am exploring can then be developed. Continue reading

Whitney draws on a definition of trust from Webster: “Trust is the belief or confidence in the honesty, integrity, reliability and justice of another person or thing”. Random House offers: “reliance on the integrity, strength, ability, surety, etc., of a person or thing; confidence”. Continue reading

It seemed that once the vision was clear to these leaders they really struggled with turning it into something others would follow. Sound like a problem with leadership influence to you? it does to me. Continue reading

Sweeny, et al, in Trust and Influence in Combat, point to the impact of organizational structure on an Army leader’s effort to instill trust in those he or she leads. The factors in such an organizational structure could be regulations, cultural norms, and standard operating procedures. They say adding the... Continue reading

Trust as vulnerability struck me as being a very practical definition since we often see signs of mistrust on teams such as withholding information or lack of engagement in fulfilling the goals of the team. Continue reading

We often think our behaviors are fairly stable. We know who we are and we act consistently, especially in team settings. The problem is that our intentions are not always the actual behavior seen by those around us and, furthermore, our behavior in one situation may be altered in another similar one where the context is different.
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I just came across what looks to be a good resource on virtual teams. We will be leading a discussion on that topic next week and this got me thinking about the extra challenge virtual teams will bring to building trust. Since trust is all about relationships,going virtual adds a... Continue reading

Everyone has a self-image they carry around in their mind. It has a way of filtering interactions with other people and may have a dramatic effect on relationships at work and at home. Continue reading

A colleague has pointed out to me that culture eats strategy every time. And where does culture come from? It comes from human behavior played out on a daily basis. Hence, my search for a simple model of behavior that can be applied by anyone every day to build trust in a work group. Continue reading

On the cover of Trust Me, the author, William Morin, provides a list of phrases we often hear from friends and work colleagues that just don't ring true. They seem to become the conventional wisdom of "mistrust". How many of these do you cringe at when you hear them? Continue reading

This is the first video I watched for #edcmooc and it certainly got us off to a good start on thinking about humans interacting with technology. Do we follow the latest technology that easily and, does it always seem to have such control over us? I must admit that I... Continue reading

This is my second experience with a MOOC. This time it is E-Learning and Digital Cultures #edcmooc. It is hosted by Coursera. This is the end of week two and I am really behind. But the little bit I have experienced so far has been very engaging and so I... Continue reading

Seeing "Every tough time and every pressured project (as) another opportunity to earn the trust of someone you care about" is great advice and perhaps the way to rebuild trust when it has been damaged or lost. Continue reading