Work.com: Goals - Is there a way to refresh metrics automatically?

Knowledge Article Number

000212125

Description

Out-of-the-box there is no way to refresh metrics automatically. The goal owner must refresh each metric manually.

Resolution

It’s possible to customize and extend the metric refresh behavior. See the document linked below for steps on adding a button to easily refresh all metrics for a goal. Additionally, this document covers how to refresh all metrics in the organization, which lays the framework for admins looking to extend the example so that metrics can be refreshed automatically on a scheduled basis.