It is with great regret that I have to advise you that MyFerryLink has now ceased ferry operations as of 1st July 2015.

As a consequence we are unable to fulfill your booking with us and you will need to make alternative arrangements. Please select the option below appropriate for your booking.

Please note: Customers arriving at Eurotunnel check-in without formally having arranged a transfer prior to their departure date will not be able to travel. You are requested to resolve your MyFerryLink booking with us directly, or your Online Travel Agent (if applicable), following the procedures outlined below.

I booked directly with MyFerryLink »

Would you please contact us as soon as possible by email to clientservices@myferrylink.com indicating which of the following options would suit you best.

You may have a full refund. In this case it will be up to you to rebook with another operator.

You may request through us a transfer (at no additional cost) to Eurotunnel. There is limited space available, especially on peak dates and early application is advised. If we can find space for you, we will make all the necessary arrangements on your behalf. This option is only available to cars, and not applicable to motorhomes, vans, caravans or other vehicle types. This option is unavailable for any bookings on the 24th & 25th July.

Please include the following information in your email:

Your booking number

Indicate if your vehicle is above 1.85m in height

Indicate if you are travelling with a roofbox or with bikes stored ontop of the vehicle

Is the vehicle converted to run on Liquid Petroleum Gasoline (LPG)

I booked with DirectFerries »

You will need to contact the online travel agent directly to make alternative travel plans or arrange a refund of your booking.

Their customer service line for those who have a booking is open 7 days a week (hours as above, weekends 10:00 – 16:00). A separate contact number is shown in your booking confirmation.

*Calls charged at 11p/min. Mobile charges may be higher.

I booked with Aferry, Ferry Savers or Travel Gateway »

You will need to contact the Online Travel Agent directly to make alternative travel plans or arrange a refund of your booking.

Please call on 0044 333 000 2036. If you have already made a booking with any of the above online travel agents, you will also find contact details on your booking confirmation email.

If you prefer to contact them by email the correct address is: mail@aferry.com

Everyone at MyFerryLink is disappointed that our company and our service to customers cannot continue. We are extremely sorry for the inconvenience to you, but would like to thank you sincerely for booking with us.

We hope satisfactory arrangements can be made for your Channel crossing.