Policies

Purchases are shipped within 3 to 5 business days after payment. If there is a delay in shipping for any reason I will contact you.

Within the United States, I ship via United States Postal Service (USPS) First Class mail.

International Shipping

Shipping to international destinations can take anywhere from 1 to 6 weeks. I ship USPS First Class International mail. Please keep in mind that the laws of customs vary greatly, and there may be restrictions and/or customs fees, import duties, or taxes. Abacus Bead Creations is not responsible for any customs fees or duties that may be charged in your country.

Refunds and Exchanges

Please contact me right away if there is any problem with your jewelry purchase.

Damaged Items

If your jewelry was damaged during shipping contact me and then return the item to me. I will mail a replacement piece to you once I have received the damaged piece back.

Refunds and Returns

Abacus Bead Creations wants you to be a happy and satisfied customer. If you are not happy with your item for some reason, please contact me first. Each return or exchange is handled on an individual basis.

Returns or exchanges of unworn, original condition jewelry can be made within 7 days of the purchase date. When returning the item to me, please package the item carefully to ensure it is delivered in its original condition. Return shipping costs are not refundable. After I receive the item back I will mail a replacement piece or issue a refund through PayPal or Amazon Payments.