According to a couple of studies published by the Ponemon Institute in 2010 and 2011, the average cost of data center downtime is close to a whopping $505,000. The average contribution of human error to this is 25-50%, with some studies claiming close to 75% of the downtime. Whatever the cause – pulling a power cord out, failing to perform a check, errors in judgment during an emergency - human errors continue to be the most possible cause for data center downtime.

Is it possible to eliminate this cause completely? Probably not in our lifetime! So, here are the top three ways you can reduce, if not completely eliminate, human errors that cause data center downtime:

1. Plan, plan, and plan again: Running a data center needs planning at every level. The executive team approves the budget and plans the overall direction of your business continuity operations, the IT team plans the hardware installations and maintenance, the administrative team plans the day-to-day operations…. amidst these, you need to also plan for contingencies – power outages and equipment failure.

2.Train the team: Ensure you budget for training your team. Have a contingency plan in place and train the team to perform under all possible (and emergency) scenarios. Run practice drills and spot checks to ensure every person knows what he or she has to do during a data center downtime.

3.Maintain the facility: Keeping the hardware running, while ensuring optimal loads on the servers, can drain your IT and data center administrative team. You can reduce errors (both human and mechanical) by conducting periodic checks and maintenance on your equipment.

If all these sound way too complicated and complex for comfort, you may want to take a look at outsourcing your data center services to Lifeline Data Centers. With a guaranteed of 99.995% uptime and tens of thousands square feet of data center space available, Lifeline can help manage both the human and the technical elements of your data center.

Alex Carroll

Alex, co-owner, is responsible for all real estate, construction and mission critical facilities: hardened buildings, power systems, cooling systems, fire suppression, and environmentals. Alex also manages relationships with the telecommunications providers and has an extensive background in IT infrastructure support, database administration and software design and development. Alex architected Lifeline’s proprietary GRCA system and is hands-on every day in the data center.

Upcoming Events

Event Details

Lifeline Data Centers has an ongoing program for civic leaders, authorities, executives, technology leaders, and influencers in the region to join them for a free lunch and learn at our

Event Details

Lifeline Data Centers has an ongoing program for civic leaders, authorities, executives, technology leaders, and influencers in the region to join them for a free lunch and learn at our Eastgate Facility. At times, we will have a guest speaker, and other times we will have an open forum for our leaders to share challenges and get guidance from other professionals. If you’re interested in speaking at a luncheon, please contact us and let us know.

Event Details

Lifeline Data Centers has an ongoing program for civic leaders, authorities, executives, technology leaders, and influencers in the region to join them for a free lunch and learn at our

Event Details

Lifeline Data Centers has an ongoing program for civic leaders, authorities, executives, technology leaders, and influencers in the region to join them for a free lunch and learn at our Eastgate Facility. At times, we will have a guest speaker, and other times we will have an open forum for our leaders to share challenges and get guidance from other professionals. If you’re interested in speaking at a luncheon, please contact us and let us know.

Our Newsletter

” My inbox is inundated with newsletters and infomercials, so I have to be choosey about what I read and why. I read the Data Center News Digest because it surprises me with thought-provoking information that goes far-beyond what you would expect from a datacenter service provider. ” John Frank, Sr. VP, BrightPoint Subscribe