Val is our Project Director in service design and all-round Superwoman. With a PhD in Healthcare Service Design, Val is motivated to improve health and social care services through co-design, improving both the experience of the citizen and the efficiency and effectiveness of service delivery. Previous clients include the Scottish Government, NHS24 and the Department for Education.

Being Mum to four boys has prepared Val for anything life throws at her! Val previously lived in Burundi working as Project Manager on the construction of houses for orphaned children. This has led to Val having a love of wearing in bright, colourful African textiles, which is without a doubt the best way to feel happy on a Monday morning!