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FAQ for I4 Air 3G Smartwatch Phone

Why there is no response when pressing the power button?

Because when you press the two buttons simultaneously, the machine enters the "restore to factory default settings" interface. In order to quit this interface the device should be shut down by long-press the power button and then you need to reboot it.

Can I download other themes or interfaces to my watch?

It only supports built-in themes and interfaces and you cannot download others.

What is the difference between inserting the SIM card and not?

If you insert the SIM card you can independently use most of its functions without connecting to your cell phone. While if you do not insert the SIM card, some functions will not work.

Will this smart watch phone work in my country?

This is based on the smart watch phone network frequency bands, for more details:

Customer Questions & Answers

All (14)

Product information (14)

Stock status (0)

Payment (0)

About shipping (0)

Others (0)

Q

IOS support?

By João Dec-01/2017 01:12:11

A

Hello João,

Sorry it just can be compatible OS: Android.

Let me know if you need any further assistance.

Q

does the watch support the Greek language ?

By Harris Nov-14/2017 10:11:58

A

Hello Harris,

It does not support.

Let me know if you need any further assistance.

Q

Hello.support greek language ? Thanks

By harris Nov-14/2017 09:11:11

A

Hello harris,

Sorry it can not support greek language.

Let me know if you need any further assistance.

Q

This product has a blood pressure function?

By Customer Nov-11/2017 07:11:07

A

Hello Customer,

Sorry this item just can support below Functions: Heart rate measurement,Message,Pedometer.

Let me know if you need any further assistance.

Q

Does the product supports Indians sim cards.

By Sunny M Nov-04/2017 12:11:31

A

Hello Sunny,

It just can support below Network:GSM: 850/900/1800/1900MHzWCDMA: 850/2100MHz.

Let me know if you need any further assistance.

Q

Does this watch support gif ?

By Robert zarifeh Oct-09/2017 11:10:33

A

Hello Robert, We are sorry not support.

Q

Please do enlight me of this product. There are sites that say that the battery capacity is of 400 mAh, here it says 350. And other sites say that the camera is of 5 MP, here is says 2. I mean is there a problem or I4 Air and I4 Air IMEI are different models?

By Angelo Andreopoulos Oct-01/2017 05:10:50

A

Hello Angelo, Please note that this is I4 Air 3G Smartwatch Phone.

For the item, it has 350mAh built-in battery and the front camera of the item is 2.0MP.

For I4 Air IMEI, we are sorry that we are unable to find detailed information.

Could you please tell us the link of the item and we will help you soon.

All of our products are sold as described.

Please feel free to order anytime.

Q

Good day, it is possible to install in the smartwatch most of the apps of the Playstore?

Sorry this item just can support below Functions: Heart rate measurement,Message,Pedometer.

Let me know if you need any further assistance.

Q

Does the product supports Indians sim cards.

By Sunny M Nov-04/2017 12:11:31

A

Hello Sunny,

It just can support below Network:GSM: 850/900/1800/1900MHzWCDMA: 850/2100MHz.

Let me know if you need any further assistance.

Q

Does this watch support gif ?

By Robert zarifeh Oct-09/2017 11:10:33

A

Hello Robert, We are sorry not support.

Q

Please do enlight me of this product. There are sites that say that the battery capacity is of 400 mAh, here it says 350. And other sites say that the camera is of 5 MP, here is says 2. I mean is there a problem or I4 Air and I4 Air IMEI are different models?

By Angelo Andreopoulos Oct-01/2017 05:10:50

A

Hello Angelo, Please note that this is I4 Air 3G Smartwatch Phone.

For the item, it has 350mAh built-in battery and the front camera of the item is 2.0MP.

For I4 Air IMEI, we are sorry that we are unable to find detailed information.

Could you please tell us the link of the item and we will help you soon.

All of our products are sold as described.

Please feel free to order anytime.

Q

Good day, it is possible to install in the smartwatch most of the apps of the Playstore?

Pros:These smart watches are very accurately crafted. The display has the perfect calibration, making the keyboard very good. Betrieb\'s durability for normal use is 4 days. The camera is very good and video quality is perfect. The packaging was already glued foil very pleased.Cons:The strap is made of harder plastic.

Jan 15,2018

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Ease of Use

Build Quality

Usefulness

Overall Rating

Riaz Kamal

Great perfomence

Pros:The device was realy fast compare to other brand.Cons:Nice design and comfortable when in hand.

Pros:These smart watches are very accurately crafted. The display has the perfect calibration, making the keyboard very good. Betrieb\'s durability for normal use is 4 days. The camera is very good and video quality is perfect. The packaging was already glued foil very pleased.

Cons:The strap is made of harder plastic.

Jan 15,2018

Is this helpful?Yes (0)No (0)

Price

Ease of Use

Build Quality

Usefulness

Overall Rating

Riaz Kamal

Great perfomence

Pros:The device was realy fast compare to other brand.

Cons:Nice design and comfortable when in hand.

Jan 06,2018

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BIBEKANANDA MEHER

very nice product at this price range

Pros:camera quality is betterno hang

Cons:battery capacity only 3-5 hours

Dec 05,2017

Is this helpful?Yes (1)No (0)

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Overall Rating

Girolamo

Good smartwhatch

Pros:Bello smartwhatch semplice nell\'utilizzo. Consigliato

Cons:Nessun difetto evidente. Consigliato.

Nov 24,2017

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Ease of Use

Build Quality

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Overall Rating

Taysir

I4 air Smartwatch

Pros:All the things mentioned about it on website it does. I can recommend it to everyone at present searching this smart Watch. one of the best products I can say

Cons:If phone is connected drains battery too quickly

Oct 24,2017

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Ease of Use

Build Quality

Usefulness

Overall Rating

David

Smartwach

Pros:These smart watches are very accurately crafted. The display has the perfect calibration, making the keyboard very good. Betrieb\'s durability for normal use is 4 days. The camera is very good and video quality is perfect. The packaging was already glued foil very pleased.

Shipping & Payment

Shipping

There are two key factors which will affect the time you receive your items.

1

Item processing time

After confirming your payment, we usually ship products out within 24 business hours. However, sometimes due to large transaction volumes or other order issues, we may require up to 3 working days to process orders. You will receive a notification email as soon as your product(s) have been dispatched.

2

Shipping methods

China Warehouse:

Shipping Type

Country or Region

Arrive within 1-7 Days

Arrive within 8-15 Days

Arrive within 16-30 Days

Arrive within 31-45 Days

Average Time (Days)

Unregistered Air Mail or Registered Air Mail

United States

0.52%

23.78%

69.62%

5.87%

25.63

Spain, United Kingdom, Italy, Germany, France & Portugal

1.58%

35.8%

56.84%

5.57%

26.39

Netherlands, Greece, Poland, Hungary, Slovakia, Czech Republic

5.59%

24.44%

55.84%

13.00%

27

Russia

0%

0.04%

64.94%

30.02%

39.53

Japan, Korea

0%

21.30%

68.80%

9.66%

23

Brazil

0%

0%

23.91%

72.09%

38.6

Turkey

0.06%

61.80%

37.68%

0.45%

23.52

Thailand, Singapore & Malaysia

0%

18.38%

54.27%

25.34%

19.03

Other countries

0.7%

38.79%

47.94%

8.56%

23.57

Priority Line

United States

0.43%

33.18%

65.07%

0.5%

16.43

Spain, United Kingdom, Italy, Germany, France & Portugal

2.55%

18.21%

35.65%

34.27%

26.31

Russia

0%

0%

32.6%

65.4%

36.07

Brazil

0%

0.26%

41.22%

58.17%

36.67

Turkey

0.1%

51.37%

47%

0.47%

14.47

Australia

7.67%

86.60%

5.68%

0%

11

Korea

35.54%

44.45%

19.32%

0%

11.65

Japan

95.80%

2.09%

0%

0%

6.84

Thailand, Singapore & Malaysia

58.96%

41.04%

0%

0%

8.45

Other countries

22.33%

30.8%

27.62%

17.64%

18.65

Expedited Shipping

ALL countries(EMS)

3.8%

46.8%

26%

15%

14.8

ALL countries(DHL)

65.8%

25.75%

3.86%

0.37%

6.72

GW Warehouse: Typically 3-5 days to the UK, 3-7 days to other European countries.

USA Warehouse:Generally, 3-7 days to a USA address.

ES Warehouse:Generally, 2-5 days to the Spain, 3-7 days to the Portugal.

Shipping from warehouse nearest to shipping address is faster. Additional charges may apply.

Note:The above shipping time are calculated by using calendar days. This is a general guide and delays maybe caused force majeure, natural disasters, inclement weather, war, public holidays, and factors outside our control.

Payment

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Wire transfer

For orders which exceed $1,500,please contact us at support@gearbest.com.Note: please email us the order number,the amount transferred along with currency type,and the exact date of the wire transfer.

3

Western Union

Please contact us at support@gearbest.com for details.Note: please email us the following information after you have paid via Westem Union: · Control Number(10 digits)· The exact amount sent along with the currency· Name of sender.· Address of sender

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Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.

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