I’m now having the crashing problem with my Problem Sim going from the diving hobby to the aerobics hobby. I wasn’t having trouble on this update until just a few minutes ago. This sim has switched at least three times on the Holidays update from diving to aerobics without the game crashing until t...

There is a new bundle of hairstyles at the online store. The little information button is missing, but a friend said it‘s one female and one male style, and each comes with 11 colors (including grey). I'll put some images here as well so you can see the available colors.1513103070092.jpg15131034612...

What do they mean with "Untangle lights"? The only option my tree has is the 4 sec admiring. Tap the big blinking cross near the post box. Thanks!! I placed the tree on the second flor and automatically assumed to task would have to be with it. It never occured to me to look downstairs. You‘re very...

[...] I tried all of your tips and unfortunately none of them worked. I sent a help ticket to Firemonkeys earlier, but they haven’t been able to help me. They can’t find my game in the cloud without a player ID and since I can’t get into my game, I can’t find my ID. I was told I have to start over,...

I see you're on iOS, is your save via Facebook? Maybe check if you're signed in on the Facebook app and check in your phone's permission settings that Sims Freeplay has permission to access your Facebook account. I have the current update for the game (I was hoping it would shake something loose bu...

One thing I have noticed that is different for me is that I can now collect Town Revenue from the Sea Voyage Boat. I started playing only a few months ago so I wasn't here when the Community Events took place. Before this update, I'm pretty sure I did not have a countdown timer for the boat, but no...

I am building a Christmas themed lot and can't place two windows next to each other on a corner. I can place windows next to each other on a straight wall but not a corner. I tried different windows and it's the same thing for each. I've built many houses in the past with windows placed next to eac...