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Media Notice/Substitute Notification on September 10, 2019, An

Media Notice/Substitute Notification On September 10, 2019, an associate reported that a flash drive containing patient information from the Vision Center at Walmart Store #3404 could not be located. Walmart immediately searched for the flash drive throughout the store and other relevant locations. Unfortunately, Walmart was unable to locate the flash drive. Walmart's investigation did not indicate that the situation was the result of theft or other criminal behavior. The information contained on the flash drive pertains to Vision Center services performed between June 2011 and October 2016 at Store #3404 located at 1960 Twin Lakes Parkway in Roseville, Minnesota. The information included patient name, date of birth, gender, retina image(s), a date associated with the image(s), and an alphanumeric code associated with the image(s). Walmart has no indication that patient information has been misused in any way. Walmart is continuing to review the facts and circumstances surrounding this matter and is evaluating whether additional safeguards can help prevent this type of incident from occurring in the future. Although Walmart has no reason to believe the patient information has been misused, or is likely to be misused, Walmart is sending individual notices to affected patients regarding the incident. Affected patients are encouraged to call 1-866-775-4209 for assistance and advice regarding how this incident may have affected them. In addition, patients should always be vigilant when reviewing explanations of benefits and other information pertaining to health care. Patients should also be cautious about requests to provide any personal or financial information over the phone, by text, or by email and verify the source of any such requests. Walmart places great value in its customers' trust and takes this matter very seriously. The company is fully committed to protecting the privacy and security of patients' personal information. 10-27/2019