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Its not a good idea, its annoying and it doesn't really look professional at all. It is actually childish in my views. When customers want support they want to be talked to as a person, and they themselves want to talk to a human that has a sence of decision, thinking, emotion, expression. I actually think it would lure customers and potential customers away rather than bring them in.

I saw this from their ad at CoolHomePages. I liked it. I think it has merit, in the right context and to the right target market. eg this would be crap on a lawyers web site but great on a site for teens to buy and download ringtones. I think the price is good too.

hey she can even look liek this ( .)(. ) haha but my opinion is : it would maybe be fun for teenagers and stuff , but not for business people,so i would suggest to only use them if you need to range a younger theme!