FAQ

How to Store Your Balls

Our balls are made of natural raw ingredients and because of the freshness of our products they do not last longer than 5-7 days at room temperature and are required to be refrigerated until eaten. Refrigerated they can last up to a month.

Shipping Info

We ship every week Monday through Wednesday, excluding national holidays. Orders submitted on Wednesdays may not be processed until the following week. Our product is temperature sensitive and needs to be refrigerated once received, so we ship all of our balls in insulated liner bags. We do not take any responsibility for balls that may arrive smashed or have been affected by the climate.

Shipments to PO Boxes are not available at this time.

Summer Shipping Update

Due to rising summer temperatures and the temperature sensitive nature of our product, we will not take any responsibility for any packages that arrive bad, smashed or in other ways compromised. We do our best to ship our product as protected and cool as possible including Next Day shipping to all US states if desired or necessary. You can also use our Store Locator (link at top of page) to find our balls in a store near you.

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FAQ

How to Store Your Balls

Our balls are made of natural raw ingredients and because of the freshness of our products they do not last longer than 5-7 days at room temperature and are required to be refrigerated until eaten. Refrigerated they can last up to a month.

Shipping Info

We ship every week Monday through Wednesday, excluding national holidays. Orders submitted on Wednesdays may not be processed until the following week. Our product is temperature sensitive and needs to be refrigerated once received, so we ship all of our balls in insulated liner bags. We do not take any responsibility for balls that may arrive smashed or have been affected by the climate.

Shipments to PO Boxes are not available at this time.

Summer Shipping Update

Due to rising summer temperatures and the temperature sensitive nature of our product, we will not take any responsibility for any packages that arrive bad, smashed or in other ways compromised. We do our best to ship our product as protected and cool as possible including Next Day shipping to all US states if desired or necessary. You can also use our Store Locator (link at top of page) to find our balls in a store near you.