People Skills by Neil Thompson (Paperback, 2002)

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About this product

Description

Description

This text continues to offer an introduction to the diverse and complex field of people skills, but in extended and updated form. New to this second edition are four completely new chapters, on decision making, influencing people and dealing with bullies, and information management.

Author Biography

NEIL THOMPSON is a director of Avenue Consulting Ltd and a visiting professor at the University of Liverpool. He is the author of many books including Understanding Social Work, Promoting Equality and Anti-Discriminatory Practice (now in its third edition).