Actions

Republic Services to help frustrated Las Vegas senior with trash service

A Republic Services spokesperson says a supervisor will make sure the trash bins are collected from the Littmann's property from now on.

UPDATE July 10: A Republic Services spokesperson says a supervisor will make sure the trash bins are collected from the Littmann's property from now on.

Original Story: A Las Vegas couple says they are frustrated by their carry-out trash service offered by Republic Services after their trash began to pile up.

Mike Littmann used to run a hospital on the East Coast and he knows a thing or two about getting stuff done.

Littmann says he cannot seem to get Republic Services to collect his 95-gallon trash and recycling bins from his driveway and bring them to the curb.

"I am disabled, and so is my wife," said Littmann.

Littmann said he signed up for Republic Services carry-out trash service in May and he had to submit paperwork to prove he was considered disabled.

Littmann said he was approved and began placing his bins in his driveway for Republic Services to collect.

Littmann claims his trash was not collected and piled up for two weeks. Littmann says he called Republic Services at least 10 times to get resolution, but each time he spoke to a new person and never got a solid answer.

“And I was really getting upset by the fact it, just seemed like I was in the twilight zone," Littmann said.

Littmann adds it's a dangerous proposition for him to bring his bins down to the curb, citing his age and failing health.

Contact 13 reached out to Republic Services, but so far we have not heard back.

Copyright 2019 Scripps Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

13 Investigates - Send us a tip

Do you have a story idea or tip for 13 Investigates? Fill out the form below.