Children's mental healthcare

Overview

The three cornerstones of our business and our commitment to our patients are, Life, Health and Care.

Life summarises our philosophy of protecting our patient's wellbeing
and quality of life. Health is our clinical excellence in world-class
facilities, and Care is the human touch of providing quality service,
respect and empathy for those entrusted to our care. Read more...

63 facilities in 7 provinces, of which 51 are acute care. Read more...

Life Knysna Private Hospital is a member of Life Healthcare, one of the largest private hospital groups in South Africa, operating 63 acute care facilities across the country.

Life Healthcare is recognised throughout the health industry for its high calibre healthcare professionals and excellent facilities.

We believe delivery of world class healthcare is achieved through a combination of unparalleled quality and clinical excellence; along with a true focus on the personal needs of our patients and their families.

Every day we subscribe to the core values of the Life Healthcare group, while individually striving to continually improve facilities, standards and technology.

At Life Knysna Private Hospital our priority is to focus on the delivery of a special brand of health and care to patients. Within a world class hospital, this unique approach is what makes the difference.

Our management can be contacted through our hospital`s reception desk or through e-mail.

Position

Name

Hospital Manager

Nevil Vlok

Nursing Manager

Elize Leonard

Pharmacy Manager

Pieter Reynecke

Finance & Administration Manager

Petri Conradie

Patient Services Manager

Heleen Muller

Maintenance Manager

Altus Ferreira

Quality & Safety Support Specialist

Margie Nel

Human Resource Manager

Andrea Joubert

Markerting and Communications Manager

Elzaan Moelich

Our team

At Life Knysna Private Hospital we understand that we have a responsibility to meet the expectations of those who are entrusted to our care as well as the expectations of their loved ones.

This realisation enables us to ensure that we focus on an experience of care for everybody who visits or is admitted to one of our hospitals or healthcare facilities.

All Life Knysna Private Hospital staff participate in ongoing quality training `Q to the power of e`. Here we each come to appreciate the importance of quality in delivery of service and to embrace caring principles of empathy, ethics, excellence, energy and empowerment.

Results of ongoing patient satisfaction surveys tell us that a stay at Life Knysna Private Hospital reflects the high standards of health and care we set out to deliver.

The care delivered at Life Knysna Private Hospital extends into the community.

Our employees at all levels actively participate in community initiatives to improve the quality of life in surrounding areas.

Our facilities

Everything we do is focused on delivery of high quality treatment and unique standards of care - whether for routine, more serious or extensive procedures.

The doctors listed below are private practitioners. Please enquire about their rates directly with the practice.

Our team of doctors are of the best in the region and if you need to contact any of our doctors, they will be happy to assist you with your queries.

The telephone details of the doctors have been listed below and the doctors have been categorized in accordance to their specialty. They are contactable Monday to Friday, between 09:00 and 17:00.

Name

Contact number

Anaesthesiologist(s)

Dr E Louw

044 384 1083

Dr R De Wet

044 384 1303

Audiologist(s)

Mrs M Ash

044 382 2686

Ms C Pienaar

044 382 0800

Dentist(s)

Dr A Wiid

044 382 3856

Dr D de Villiers

044 382 1535

Dr E Kok

044 382 2352

Dr J Zonnestein

044 382 1410

Dr Zaayman

044 382 7122

Ear, nose & throat surgeon(s)

Dr Martin Young

044 382 0800

General practitioner(s)

Dr B Maarsingh

044 385 0525

Dr B Stander (Sedgefield)

044 343 1943

Dr CP Barker

044 382 6646

Dr CS Joubert

044 382 6646

Dr D Du Plessis

044 382 6646

Dr D Maree

044 384 1996

Dr D Richman

044 382 7101

Dr G Gous (Plettenberg Bay)

044 533 0400

Dr H Nel (Plettenberg Bay)

044 533 0186

Dr I Torlage (Plettenberg Bay)

044 533 2415

Dr J Janse van Vuuren (Plettenberg Bay)

044 533 0558

Dr J Norval

044 382 7101

Dr J Olivier

044 382 9980

Dr JC Venter (Sedgefield)

044 343 1278

Dr N Greve

044 382 6646

Dr N Janse van Rensburg

044 384 1996

Dr P Berning (Plettenberg Bay)

044 533 0933

Dr R de Wet

044 382 5077

Dr R Lewies

044 385 0034

Dr S De Kock

044 382 6646

Dr S Prinsloo

044 382 9980

Dr V Viljoen

044 384 0097

General surgeon(s)

Dr Chris Greyling

044 384 1857

Dr Francois Bruwer

044 384 1857

Gynaecologist(s)

Dr Alice Shaw

044 384 0926

Dr Douglas Seton

044 382 7881

Dr Estia Odendaal

044 533 3724

Maxillofacial surgeon(s)

Dr Stan Butz

044 382 1350

Ophthalmologist(s)

Dr Johannes Meyer

044 382 2687

Orthopaedic surgeon(s)

Dr Mike Verrier

044 384 1860

Dr Tim Reardon

044 384 1418

Paediatric endocrinologist(s)

Prof FPR de Villiers

044 384 0422

Physician(s)

Dr Hannes Coetser

044 384 0422

Dr Johann Viljoen

044 384 0447

Physiotherapist(s)

Mrs Niki Joubert

044 382 5433

Mrs Sunette Meyer

044 382 3082

Philo Beukes Physiotherapy Practice

044 384 1938

Plastic surgeon(s)

Dr Matthew Brouckaert

044 382 0800

Urologist(s)

Dr Grant Trollip

044 384 1717

Patient and visitor information

At the Life Knysna Private hospital, we take pride in providing you information that you need in order to make your stay with us a pleasant and hassle-free experience.

If there is any further information that you or your family require regarding our hospital and our services, please feel free to contact us.

Accommodation

Accommodation at our hospital is extensive and includes:

Day beds

Private and Semi-private wards

General wards

Surgical unit

High care units

Intensive care units

Paediatric ward

Maternity ward

Frail Care

Post hospitalisation convalescence

We also offer a comprehensive DSTV bouquet (Cable TV) in all of our wards. An extra fee may be levied for private ward requests.

Admission

Our admission process can be made much easier for you, if the following simple guidelines are followed.

Medical aid patients should check with their medical aid / scheme prior to admission to obtain pre-authorisation, if deemed necessary by the medical aid / scheme.

Patients have to present their medical aid card and identity document on admission. Persons under the age of 18 have to be accompanied by a parent or legal guardian.

To speed up admission, a pre-admission form is available from your doctor`s rooms and the hospital`s reception, and should be either handed to the hospital`s reception or faxed through to us 48 hours prior to hospitalisation if possible (Pre-admission fax number: 044 384 1272).

Also refer to the “Tariffs” and “Discharge” sections below, for more information on prepayment and payment procedures. Please click here to find our contact details.

Please ensure that all valuables are left at home. If you choose to bring valuables to hospital, we do provide safes in the ward or next to your bedside. Please note that we will not be held liable for any loss incurred for whatever reason.

Discharge

On leaving, do not forget to collect your medication and x-rays. You will be given a brown discharge card to hand in at the reception desk in the foyer as you leave. When you hand this in, your account will be finalised – private patients must settle their account immediately while medical aid patients’ accounts will be submitted to the relevant medical aid by the hospital.

General

The staff and management of the Life Knysna Private Hospital realize that hospitalisation is usually not a planned excursion. We strive, at all times, to make your stay as short, cost effective and pleasant as possible.

Management are available at all times to answer any questions.

Service monitoring

In keeping with our goal to continue providing high quality care; we monitor our service to patients on an ongoing basis. During their stay and on discharge patients are asked to complete a questionnaire regarding their stay at the hospital. Participation is voluntary, but this will assist the hospital management to address any problems and improve our service to you.

A full estimated pre payment is required prior to hospitalisation for patients not covered by a medical scheme.

All private accounts have to be settled on discharged unless an arrangement has been made with the Hospital Manager.

Valuables

Valuables should be handed in to the sister in charge who will record it in a register and lock it away in the ward safe. Please also make sure that spectacles, dentures and bridges are kept in a safe place. The hospital will not be liable for valuables not declared to nursing staff.

Visiting hours

We welcome all of our patients’ visitors, as we know what a difference the support of close family and friends can make.

In light of this, we also have to be aware of the rest that all of our patients require and we have thus provided for visitors to visit our hospitals only at certain designated times and these are:

11:00 - 12:00

15:00 - 16:00

19:00 - 20:00

Visits outside these times will be allowed only with the permission of the Sister in charge.

Further to this, other rules apply with respect to visitors and these are:

Visitors are restricted to two per patient at a time. Children are welcome but they must have an adult supervising them at all times. No children under twelve will be allowed to enter the ICU or Maternity unit.

In the Intensive Care Unit (ICU) and high care wards, we only allow two visitors per patient.

In the maternity unit only and space permitting, fathers are allowed to stay over the first night after the birth of the baby to support the mother.