Parts and Service

Collision

Collision

Getting Back To Pre-Accident Condition

The most important rule of thumb to follow in collision repair is to ask that only original equipment parts are used. It’s the only way you can make sure that your vehicle is going to perform and be as safe as it was before the accident. If the shop you choose says they won’t be using OE parts, you can say no to them. It’s your choice.

An accident is stressful for both you and your vehicle. The impact can affect anything, from alignment to sensors to the paint job. It’s up to you to choose the collision repair center. Only someone who knows everything about your vehicle, bumper to bumper, is best equipped to get it back to pre-accident condition.

And you should understand the difference between the three types of crash parts that could be used in your repair:

Original equipment (OE) parts or Genuine Ford crash parts are designed and engineered to perform just like the ones that came on your vehicle

Have technicians with the most up-to-date training, straight from the factory

Follow strict repair standards

Have a lifetime limited warranty on workmanship*

*See dealership for details.

What To Do If You’re In A Collision

Thinking clearly after an accident can be difficult, but making sure you have the right information is critical when you’re working with your insurance company to get your vehicle back to the same condition it was in before the accident. Be sure to:

Obtain the names, addresses and phone numbers of the other drivers, passengers and witnesses.

Notify the police and have a report filed.

Review your insurance coverage and write down any questions you may have.

Notify your insurance company immediately

Choose a collision repair centre

Do You Have The Right Auto Insurance Coverage?

Be sure to read the fine print when you’re shopping for an insurance policy. You may find out too late that it doesn’t cover original equipment parts, your accessories and possibly even labor costs. And that’s one problem that can’t be fixed after you have an accident.

Ask your insurance agent if they offer policies that:

Cover you if you’re in a collision

Cover replacing parts with original equipment

Cover the replacement of your accessories

Cover all or part of the labour at a Collision Repair Centre

Cover the cost of a rental car

Some policies also include coverage for loaner vehicles, lodging if you’re away from home, towing, etc.

Getting Back To Pre-Accident Condition

The most important rule of thumb to follow in collision repair is to ask that only original equipment parts are used. It’s the only way you can make sure that your vehicle is going to perform and be as safe as it was before the accident. If the shop you choose says they won’t be using OE parts, you can say no to them. It’s your choice.

An accident is stressful for both you and your vehicle. The impact can affect anything, from alignment to sensors to the paint job. It’s up to you to choose the collision repair center. Only someone who knows everything about your vehicle, bumper to bumper, is best equipped to get it back to pre-accident condition.

And you should understand the difference between the three types of crash parts that could be used in your repair:

Original equipment (OE) parts or Genuine Ford crash parts are designed and engineered to perform just like the ones that came on your vehicle

Have technicians with the most up-to-date training, straight from the factory

Follow strict repair standards

Have a lifetime limited warranty on workmanship*

*See dealership for details.

What To Do If You’re In A Collision

Thinking clearly after an accident can be difficult, but making sure you have the right information is critical when you’re working with your insurance company to get your vehicle back to the same condition it was in before the accident. Be sure to:

Obtain the names, addresses and phone numbers of the other drivers, passengers and witnesses.

Notify the police and have a report filed.

Review your insurance coverage and write down any questions you may have.

Notify your insurance company immediately

Choose a collision repair centre

Do You Have The Right Auto Insurance Coverage?

Be sure to read the fine print when you’re shopping for an insurance policy. You may find out too late that it doesn’t cover original equipment parts, your accessories and possibly even labor costs. And that’s one problem that can’t be fixed after you have an accident.

Ask your insurance agent if they offer policies that:

Cover you if you’re in a collision

Cover replacing parts with original equipment

Cover the replacement of your accessories

Cover all or part of the labour at a Collision Repair Centre

Cover the cost of a rental car

Some policies also include coverage for loaner vehicles, lodging if you’re away from home, towing, etc.