Technical Publications Manager

Supervise and direct a team of maintenance development personnel and technical writers responsible for the creation of commercial maintenance data and other ancillary publications required to support overhaul, troubleshooting and repair of PWâ&#128;&#153;s family of commercial engines. The candidate will manage a maintenance task development and support team of approximately ten employees based in East Hartford, CT. In addition, the candidate will manage similar work being performed by suppliers, both traditional cost and Global Workshare.

Key job requirements include ensuring all Program, Airframer and customer support commitments are met in terms of delivery of documentation for both MRO (shop) and on-wing content. Ensure new configurations/retrofit/support of delivered engines and ensuring all resources and budget are properly planned and controlled. Manage processes and integration with the Customer Support, Aftermarket Program Office, Partnerships, Repair and Engineering value streams. In addition, lead strategic planning for future knowledge base and support of outsourcing initiatives and directly interfacing with key customers, partners, airframers and government agencies.

Travel to customers, airframers, suppliers and MRO shops required approximately 10% of the time.

This position, although supporting commercial programs, reports up through the Military Customer Support and Services (MCS&S) organization.

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.