Account Security

The Importance of Internet Security!

These days we do everything online, our computers, laptops and smartphones have become an extension of ourselves so ensuring we have the best internet security is a way of knowing that our identities, documents and passwords are not compromised.

With the internet came a selection of fraudulent activities from identity thieves to people who hack computers and steal private passwords, documents and files. The fact we do everything online only opens us up to these frauds and makes us sitting victims, unless you have taken the necessary steps to protect your computer to the best of your ability.

We at Cofred takes your account security seriously so should you! We have 4 types of account security features enabled on your account which are:

Your Email (This helps to alert you for every transaction that occurs in your account)

Your Phone (Each time you request for a reset or change of account password, security answer or account PIN, the system will send a verification code through the short message system 'sms' to your phone)

Google double authentication feature (This help to increase the security of your account! When enabled, the system will demand you to enter a code from your Google authenticator app each time you try to access your account online)

Test question and answer: (If you haven't enabled Google double authentication feature in your account the system will still require you to answer your security question each time you try to access your account online.

Security Tips

Note that Cofred and its representatives will never ask you to reveal your password by phone or by email or ask you to invest in some foreign investment programmes.

We will always mention your first and last name in all the emails that we send to you!

Please also ensure that you only enter your user ID and password on our website and mobile application only!