Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

I also received a charge on my phone bill that I did not call. I have been unable to reach USBI by phone as they have not answered my calls. I contacted a Mr. Johnson at Verizon and was told that USBI was a legitimate business and he really didn't care why they billed me. He became a bit agitated when I asked him questions about this matter. I asked him how I could get this removed from my bill and he told me that it was USBI'S concern not his. He did agree to take it off Verizons bill and have it directly billed to me through USBI, which I will not pay.I will also be contacting the FCC.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.