Reporting to the Learning & Development Manager, the Take Me There Trainer will provide classroom training, support and coaching whilst displaying role model behaviours and our Take Me There values at all times. You will develop and coach your colleagues, ensuring our Take Me There culture and brand philosophy are at the heart of everything we do. In this key position you will positively influence the customer service culture amongst our colleagues, with a strong focus on positive interaction and engagement.

You will be responsible for the continuous review, development and delivery of our Take Me There training, identifying individual, base and Team needs, making recommendations to fulfil the provision of training required across the business. You will also take a proactive approach in supporting our colleagues to have an awareness and understanding of our Leadership Framework, emphasising our behaviour expectations and the importance of delivering our values at all times.

In addition, you will monitor all developments related to Take Me There and the wider business, to ensure that the facilitation of training and coaching is delivered to a high standard. You will encourage stakeholder and customer feedback, capturing attendees details and provide monthly management information (MI). Maintaining strong working relationships at all business levels is vital to the success of this role.

To be successful in this role a passion for personal development and Customer service is essential. You will be experienced in the delivery and review of training in various styles, as well as delivering both on an individual basis and in the classroom environment. You will possess excellent communication skills and attention to detail with the ability to work cooperatively and flexibly.

The role will be based in Leeds City Centre and require frequent travel which may include some weekends.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

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