office

Jobs team (working from home)

MyBuilder is a successful and innovative web marketplace, enabling homeowners to find reliable tradesmen through the power of online reviews. We are a hard working, close-knit team dedicated to creating an incredible product. We have a full time team at our HQ in central London and an established work from home team.

The role

The Jobs Team is crucial to the ongoing success of MyBuilder. In order to find a tradesman, a homeowner must first post a job on the site. As the guardians of this process, the role of the Jobs Team is twofold: Firstly, to review these jobs and communicate with customers to help them find the right tradesman. Secondly, to set the lead fee that we charge each tradesman when they get shortlisted. In effect, the Jobs Team is responsible for 100% of the company’s revenue so it’s an important function.

Working from home

You would be joining our existing team of 7 individuals based around the country with a dedicated manager who also works from home.

We know that working from home has lots of benefits but we understand the challenges too. Our Jobs Team is one of the most established teams in the business so we have years of experience in ensuring that our remote workers feel supported, stimulated in their role and valued as part of the wider team.

As a tech based company we are great at communicating and bridging the gap that working from home can create by using a range of tools that keep us in touch and make sure you have the support you need when you need it. We recognise that face to face interaction is important too and use our monthly team meetings at our office in London to share ideas, keep everyone up to date and to have fun as a team. Getting together as a team regularly helps us to build and maintain the great working relationships that make the team so effective.

Am I right for the role?

You will be determining how our product is priced so accuracy and consistency are of the utmost importance. The ideal candidate will have a keen interest in home improvement with a sound starting point of basic knowledge and the aptitude and desire to learn more. We can then work with you to develop the extensive trade knowledge you will eventually need to do a great job in this role.

You will need to be computer savvy and have the ability to work well under pressure - balancing speed with great attention to detail. You will have a confident and engaging manner, with the ability to relate to people from a variety of backgrounds. Working from home you need to enjoy working alone but also be able to interact well as part of a team.

You will need a distraction-free working environment in your home, a desktop computer, headset and a fast internet connection.

You will need to travel to our London office one day a month to participate in our team meetings. It is also likely that initial training will take place in London.

We are looking for someone who wants to work 20-30 hours a week. Shifts are usually around 4 hours long and are between 7am - 11pm Monday to Sunday.

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