When will I receive my exchange?

We will send you your exchanged Alohii products after we have received, inspected and confirmed that the returned products were not opened.

To initiate an exchange, please see this page, for instructions on what to do next.

If the exchanged item is more expensive than the original purchase you'll just have to pay the remaining difference.

All customers must contact us after sending the package back and provide us with the tracking information of the set being sent back, in order for us to place the order for your exchange.

It takes 1-2 business days to process all orders from the moment we place it in our system. U.S. orders take 4-7 business days to be delivered, and international orders may take anywhere from 15-21 business days.