Case Study

This large, North American airline carrier is one of the top 25 largest in the world, serving millions of customers every month. Thousands of employees and more than 250 planes ensure the safe and comfortable arrival at hundreds of airports on six of the seven continents. Understandably, they rely heavily upon a global network with ticket counters in global airports, regional data centers and call centers, and airport suites and lounges. Digital transformation has been key to their success, particularly their websites, portals, and mobile apps, to meet the growing, modern needs of its passenger family. Learn more about how the IT organization is achieving its goal of ensuring flawless experience with these services with visibility and service assurance solutions from NETSCOUT.