Crozscore:

Crozscore:

Software Description:

Amity provides the world’s most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently. Since 2012, Amity has been on a mission to make customer success the focus of every business everywhere. Amity’s customers increase adoption, renewals and revenue growth by earning the trust and confidence of their customers every day.

Software Description:

amoCRM empowers small sales teams to close more deals. Packed with loads of built-in integrations, it automatically grabs prospects from across all your lead gen sources. It also makes working with leads a snap: the customizable pipeline gives you a bird’s eye view of your sales funnel in real time. And forget about leaving the interface to communicate with colleagues and clients—amoCRM has built in 1-click calling, 2-way email sync, and chat using your favorite messengers and social networks. And with cloud service and a full-featured mobile app, it’s always available wherever you go.

But what really makes amoCRM different is Digital Pipeline, a tool that gives small businesses the power to automate lead warming and follow-up. It works behind the scenes of the sales pipeline, with the goal of keeping leads engaged and moving forward without annoying them. Leads are progressed through the sales stages based on their own behaviors (such as visiting your website, calling or emailing), and then nurtured with automatically triggered digital ads, template emails, or alerts that tell reps that it’s the right time to call.

Software Description:

Free live chat with visitor recording. Use our Free package with unlimited number of agents forever. Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty. With Smartsupp you see a video with screen, mouse movement and clicks of each visitor. Your customers are on your website right now. Chat with them and see what they do.

FAQs:

What is this service generally used for?

amoCRM is perfect for:
Automatically grabbing leads from all your lead gen sources (webform, email, chat, Facebook lead ads & more)
Seeing your whole sales process laid out in front of you, with all the leads & their task status visible
Managing relationships with leads and contacts as they move toward sale
Always keeping on task with to-do management and alerts
Automating lead nurture and follow-up to prevent churn and boost conversions, while also saving time

Does this service offer multi-user capability (e.g. teams)?

Yes, amoCRM is better when the whole team is using it! Users can also be grouped into teams and branches to make communication, task assignment, and permissions easy to manage.

amoCRM users are sales teams who want to eliminate manual CRM entry, boost lead nurturing and increase conversions. In general, they come from small and growing businesses from across different industries—from dentist offices to wholesalers.