Hidden fees!!

Hidden fees!!

My bill is usually no more than $300. Recently, I switched to a cheaper plan and I understand that was added to my bill plus the overage charge for the data I went over. I paid for all of that in my last bill which was almost $500. My bill should now be $150. However, it's almost $600!!!!! And I want to know where all of these charges came from!! My bill should not be this ridiculously high!! If something isn't done about this, I'm leaving AT&amp;T after I pay this bill! I can't afford all these ridiculously high bills hence the reason why I changed it to a cheaper one!!

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Hidden fees!!

Hello, lashaunaadams!

Thanks for posting. I'm sorry to hear about your recent overages. We would be happy to go over your bill with you, so please click here to send us a private message.

In your message, please provide your name, phone number, email address, and the best time to reach you. Keep an eye on the little blue envelope icon in the top right corner of your screen for a response.

In the meantime, feel free to message me with any other questions or concerns.

-Mariana

Employee Contributor*

*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.