Lines: they were everywhere from parking lot, front entrance, concession vendors, bathrooms, leaving the game, you name it.

Limited connectivity: it’s very slow. So slow to load it’s hard to watch replays or look up real-time stats.

Disengaged experiences: once I step away, I missed plays.

Arch rival: gotta love them. That’s why it’s a game!

Supportive fans: those are the best and there are tons of them!

At live events, there’s no frustration among fans waiting in long lines. We’re patient, interactive and social, at least before the game. Social networks and consumerization of IT have created the expectation with apps, online and mobile experiences that’s easy to use and fun keeping us engaged.

With all the digital disruption in every industry from retail to manufacturing to banking, this is the perfect place to use technology and data to enhance the customer experience with the Oracle Simphony Cloud.

At live events, spending less time in lines should be an easy fix! The action is what fans like me are most passionate about and it would be the next best thing to be able to enjoy a more interactive, modern experience like this: