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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

1. the property is having incoming call problems- the owner is working with the phone company to get this fixed.
Prior to checking in, I read previous reviews regarding this property, I was very hesitant. when I called the property, there was no ans.
I...More

2 Thank rescue247

Response from cookiechip, Owner at Raintree InnResponded 9 November 2012

you are so kind thank you and please come back sincerly maurice cook i'm the owner

I made reservations several weeks ago and reserved three rooms. I called to verify that I had the correct rooms reserved and when I checked in the rooms were not the ones I reserved and the desk clerk was extremely rude. He requested that the...More

Thank Richard F

Response from cookiechip, Owner at Raintree InnResponded 9 November 2012

I used to live in New Castle, and we are planning on taking our kids up there for the weekend, I have heard nothing but good, about this place since the new owners took over a couple years ago. HOWEVER I have been tring to...More

Thank Mindy B

Response from cookiechip, Owner at Raintree InnResponded 9 November 2012

sorry phone ststem damaged by storm but you called me and i helped you get rooms i will still apolojize to you i'm very sorry maurice cook i'm the owner

my family traveled from illinois for thanksgiving and my husband and i recommeded this hotel due to previous good experiences. we first moved to new castle and had to live at the raintree until we found a house (moved here due to my husbands job)....More

Thank jstilts

Response from cookiechip, Owner at Raintree InnResponded 27 November 2011

i'm the owner maurice cook ph. 765-524-9693 manager bill palmer please call ether one of us and we'll get this problem resolved i'm very sorry you had problem call bill at hotel 765-521-0100 please let me know when its resolved again i'm sorry about problem...More

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