You will have the option to scan and upload the required documents to your secure online account. From here, you can monitor our progress. We estimate allowing 72 hours for documents to be processed. You will receive an email either confirming receipt of the documents or details of any outstanding issues.

We cannot accept a scanned copy of your RACA – Running Account Credit Agreement (Direct Debit Mandate) or Certificate of Motor Insurance, we require the original document – please return these by post.