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Due to the amount of orders that have been coming in we have arranged some help this person will be doing all of our advertising, replieing to pm's and e-mail questions, promo's etc...

We are getting an average of 5-7 orders a day and we could only fill 3-5 depending on the order.I have been receiving complaints about the length of time it is taking to get orders out and by hiring someone who will help out dealing with customers I will be able to concentrate more on orders and drbluethumbssite will be helping with customer service this should lighten my load and orders will be processed much quicker.I appreciate all the support that I recieve from all of our customers friends etc...

We will now hopefully be able to get every order processed and out on time.

Someone received some of the bags from Dr. BT. In 3 of them, the rye had spilled during shipping. Another shipment one bag was partialy spilled. Some of the bags were even popped open/unusable. Informed the DR. and he replaced all the bad ones.

Suggested that they review their shipping methods for these bags. Packed
loosley in a box is just plain bad... Dr. BT has great customer service.

BTW, the rye pouch has an opening at the top and you kind of loosen the colonized rye by massaging it gently and squeezing it out of the pouch and on to
the compost. These bags are great! Who needs all these complicated TEK's
when you can get these bags!