Engaging with a range of culturally and linguistically diverse communities to work in partnership in developing strategies and campaigns to promote community safety and crime prevention

Co-ordinating specific CSV community projects and ensuring all campaigns address the unique and varying needs experienced by CALD communities

Managing relationships with key stakeholders including frequent liaison with Victoria Police, Government agencies, and CALD community partners.

Success in this position will be achieved by developing strong relationships with external stakeholders, primarily multi-lingual media outlets and CALD communities, and working together to develop effective strategies and campaigns that help to make Victoria safer and more secure.

Utilisation of CSV’s internal processes and systems to track, record, analyze and report on campaign and project activity

Other related campaign, community and engagement duties as required.

Key Selection Criteria

Knowledge and Skills

Community: understands the beliefs, customs, needs and expectations of the general community, a specific community, or client group

Project coordination: understands principles, practises and standards associated with designing, implementing, monitoring and evaluating a piece of work to deliver a specific outcome at a specific time, often as part of a larger program or endeavour

Stakeholders and facilitation skills: is able to keep interested parties informed about, and engaged with, a particular endeavour, while managing their expectations about outcomes; is able to plan and guide formal group discussions to achieved agreed outcomes

Communications skills: is able to use spoken and written language to convey and obtain information, insights and ideas; is able to provide information to a group in a formal manner

Work monitoring and evaluation skill: is able to track the progress and impacts of work in line with agreed plans, outcomes and opportunities for efficiencies organisational systems

Personal qualities

Cultural awareness: considers situations, activities, decisions and outcomes from the perspective of how people of different ethnic, religious, professional or social identifications might see them

Collaborative mindset: approaches activities, decisions and outcomes from the perspective of working with others

People focus: considers activities, decisions and outcomes from the perspective of the client, customer or end-user; can quickly establish a natural rapport with a range of people

Resilience: perseveres to achieve goals, even in the face of obstacles; copes with setbacks; stays calm and focused under pressure; accepts constructive criticism without becoming defensive

Accountability: works to clear objectives in a transparent manner; accepts responsibility for decisions and actions; seeks to achieve the best use of resources; submits to appropriate scrutiny

Integrity: is consistently honest, fair, and ethical in words and in conduct; takes responsibility for own actions

Desirable

Community Development (or related) qualifications or equivalent experience

Experience in engaging with culturally and linguistically diverse communities