Major incident alerts

Our @BTP Twitter account
followers can receive crucial information in the event of a major
incident on Britain’s railways.

The service has been enabled for emergency services and
government organisations’ accounts across the country in times of
crisis to ensure critical information is relayed to as many of our
followers as possible, and ensure that passengers are given crucial
advice.

When Twitter alerts are enabled, subscribers can receive
notifications and SMS text message directly to their mobile. Alert
tweets will also be highlighted in Twitter timelines with an orange
bell icon.

We will only use the alerts function if a major incident has
been declared, or if we need to communicate vital information
during a critical incident receiving national public interest.