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I have done alot of shipping and in all my years have never heard of this. Still does not explain why it takes a month to get stuff up here. They have their shipping so messed up it makes your head spin. Talk about re-inventing the wheel.

doesn't explain why it takes 5-6 weeks to ship a package that should take 7-10 business days.

i don't understand.. this answer is bogus.. and doesn't explain the extended period of time.. and the funny part is you can't say customs is holding it up because rarely are we hit with customs charges.. it would be a straight trip from the US to Canada.. we need to find out why it takes so long to arrive.

^^ Exactly.
I expect some BS excuse about customs or Canada Post. We know it's not Canada post, based on the dates on the customs forms. We know it's not customs, b/c everything goes through customs, yet nothing else takes that long. And every other country has customs as well, but they are getting their figures first despite being overseas. The only way that's possible is if ours are shipped last or held somewhere for an extended period of time.

Originally Posted by Hoffman

Oh well, only two more months of waiting before my DHL subs kick in.

lol, only two more months until my slow-shipped sub kicks in.
I ended up going with UPS this month, and will next month as well. Might as well use it while I can.

so I got 2 packages today, one box contains my thundercats toys sent on November 3, and another is an ebay item (value at over $100 - lucky not to get taxed) that was sent November 9....yet my Oct 15 Day-of-Sale Matty item is still nowhere to be found! Way to go Matty

^^ Exactly.
I expect some BS excuse about customs or Canada Post. We know it's not Canada post, based on the dates on the customs forms. We know it's not customs, b/c everything goes through customs, yet nothing else takes that long. And every other country has customs as well, but they are getting their figures first despite being overseas. The only way that's possible is if ours are shipped last or held somewhere for an extended period of time.

this i would agree with.. they must hold on to these packages in a warehouse somewhere then ship em all out to Canadian customers.. i can see if it was a few people but just about every Canadian fan out there that is getting these figures from Matty has the same issue 6 weeks to ship.. my GOD.. if i ship to Sweden via Boat.. it's 6 weeks..

so today I finally got my He-Man/Battle Cat party packs.
They shipped out on October 12th... oddly enough no Sweedish PO Box sticker.. so what was the over a month long delay about?
I expect my October sub tomorrow then.. hopefully.
This is just ridiculous

It must be Frabjous Day, because I got my day of sale BA He-Man, Frosta, Rattlor, and weapon pack. Not only was there no customs, they even managed to get the box in the community mailbox which is exactly the same size as the box.

Still nothing for me.. still waiting on my DOS weapons pack, sub packages and my He-man/battlecat combos.... oh but everything i ordered from China 14 days after my matty items shipped arrived. so i guess thats something.

yeah.. i ordered a rover from Mars the other week.. distance is far, i mean it's another planet... customs held it for a week, couldn't believe where is was coming from.. but never the less it arrived.. Inter-galatical express shipping... 3 weeks, and yet.. i sit here and ponder on why my DOS from Matty has still not arrived.. MMMMMM.. i guess they are further away .. go figure