On most other phones you can text the word SETTINGS to 2020 and these will be sent to you.

If you have an Android phone then the easiest way is to connect via WiFi and then download and install the 'giffgaffAPN' App from Google Play and this will install the settings both internet and MMS. There's a guide for Android phones at http://bit.ly/giffgaffandroid

In addition, for a Blackberry, you'd need to get the Blackberry Addon, which needs to be purchased at the same time as a GoodyBag. You'd also need to use a browser called Opera (this is easy to download and installed). There's a handy guide at: http://bit.ly/giffgaffblackberry

If you have an iPhone, then go to Settings > General > Network > Cellular Data Network and enter

APN = giffgaff.comUsername = giffgaffPassword = password

If none of that seems to work, try manually editing the internet settings on your phone. The generic settings (i.e. at least some of these elements are applicable to all phones) are as follows:

Hi there.If you have access to wifi,there is the giffgaff APN app available in your 'google play store 'that should help you to fix your "settings".If you would like to go to your google play store and get the giffgaff APN app,simply click onto either of the links below.

Tick the apn to see the green light,you now should be set up for internet and mms.Ensure your data is enabled or use packet data.Then turn your device OFF and On again.

Please remember that mms are 16p each to send and are NOT free or part of ANY goodybag allowances.If your device software is running on jellybean,please click onto the link below,to take a look at a great guide,thanks again.