With the docking station unplugged, go to Device Manager in Windows and click on the arrow to expand the section labeled Universal Serial Bus Controllers. Make note of the USB 3.0 Host Controller manufacturer. It should be Fresco, Renesas, Intel, TI, AS Media, or Etron. Make sure you are noting the version with 'USB 3.0' in the description.

Double-click on the item and select the Driver tab and locate the Driver Version number.

Check your driver version and date with the list below. If your driver is out of date, download the latest version using the links below and follow the on-screen instructions.

Plug in the docking station power adapter and then connect the docking station to your computer's USB 3.0 port. The Windows operating system drivers should automatically update and your screen may refresh. A reboot may be required to complete the driver installation.

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