A: There can be multiple reasons why macro was not recorded. They can be:

1. The application in which you record the macro is running with higher privileges (as administrator) than the Macro Toolworks (Perfect Keyboard). In such case you need to start Macro Toolworks (Perfect Keyboard) "as administrator". You can do it from Start menu as shown here. (Just make sure you exit the currently running instance before starting the other one as admin.)

2. The Macro Toolworks (Perfect Keyboard) is in error. It is indicated by a red "error" in the upper right corner:

In such case, click on the red "error" and help with troubleshooting will open. Follow the instructions.