3. Optimize

About the Service

Scan Your Website

The first step in recovering your website is to understand the breach that took place. We will perform a scan of all your website files including WordPress, your themes, and plugins and check them for malicious code.

Remove Malicious Content

Once we scan your website and locate the malicious content, our next task is to remove any unwanted scripts, content, database entries, malware, backdoors and spammy links from your WordPress installation.

Core Files

Your xmlrpc.php, .htaccess and wp-config.php are among the most important files in a WordPress website. We'll ensure that they are free of nasty scripts and implement measures to ensure that they are no longer exploited.

Security Hardening

Finally, once we have removed any malware and malicious content, the next step is to harden your website's security in an effort to prevent further hacks from occurring. We'll do so by installing and optimizing the WordFence security plugin.

Blacklist Removal

If your website was blacklisted by Google and your visitors are being warned that your website may contain harmful content and urges them not to proceed, we will take the necessary steps to remove the warnings asap.

Report

Throughout the malware removal process, your support agent will take screenshots and notes in order to provide you detailed cleanup report itemizing the items that were cleaned and measures that were implemented to protect your site.

FAQ

+ How long to does it take to fix my site?

As soon as we process your order, we'll get to work without delay. Our target is to repair your website within a day. However, depending on the situation (e.g. blacklist removal), the task may take a little longer.

What information do you need to get started?

In order to start working on your website, we need a WordPress administrator account and your hosting account details.

+ How much does it cost?

Our malware removal service is offered at $99.

+ What happens if the hackers return?

If other sites on your server get infected, there is the possibility that your site will be compromised again even after performing a complete cleanup. But don't worry, we maintain a 30 day guarantee. If your website is hacked again during the guarantee period we will clean your site free of charge! If you would like to change hosting companies, have a look at our WordPress migration service.

+ Is there a number I can reach you on?

Of course, please open a support ticket with your Skype address or a telephone number we can reach you on.

+ Can you remove my browser's security warning?

If a website is compromised or blacklisted, web browsers may display a red security warning to their users when your site is accessed. Once your site is repaired, we can request a malware review in the Google search console. This process may take several days.

+ How do I know that I have been hacked?

Apart from the obvious, there are several hints to look out for including spammy and pharma links, redirects, unhappy users, fall in traffic and high server usage.

We've hired William several times and he always delivers stellar service right when we need it. He is excellent at prompt communication and explains everything we need to know. He's the first person we contact when we need website help!!

Sherra | S & R Studio

I have been in the industry for years, and have collaborated with many web developers. William undoubtably stands out as one of the most professional, polished and articulate individuals I have worked with. Anybody thinking about hiring William, think no more, he is the real deal!'

Joel | JC Web

William provides quality, reliable work in a very timely fashion. Communication and patience are great strengths and much appreciated!

Jacky | FandomWebDev

Wonderful work guys, and thanks you for the extra effort to connect the Weather2 API and adding a multilingual functionality.

Dimitri | 3780GSTAAD

Thank you again for the fix, I really appreciate it. If I ever have any issues in the future you will be my first point of call.

Tony | Tony L Partridge

William you are my hero!!! THANK YOU!

Mariel | MindfulSonder

William is AMAZING at what he does. Fixed my issue and got my webpage back and running without any delay. Definitely recommend him!