To add this chart
to your site, copy and paste the code snippet below into your page.

Updated: 03/03/2015

Technical Support Assistant:
Receives first line calls to the Technical Support Department, qualifies type of call, and logs call on the tracking system. Provides routine and basic technical assistance and advice to customers. Assigns appropriate Technical Support Specialist to address more complicated technical... [+] More

Technical Support Assistant:
Receives first line calls to the Technical Support Department, qualifies type of call, and logs call on the tracking system. Provides routine and basic technical assistance and advice to customers. Assigns appropriate Technical Support Specialist to address more complicated technical support issues and distributes call appropriately. Communicates immediately with the assigned Technical Support Specialist and ensures all details are transmitted accurately and efficiently. Checks that the customer has purchased the item from the company using serial number or other code verification. Communicates with the customer using both telephone and e-mail to keep him/her informed of the call status at all times. Ensures that the relevant information relating to the call is documented accurately. Monitors and produces call statistics. [-] Less

Cost of Living Data

A renter's cost of living for someone making $35,508 in Northfield, Minnesota is 99.3% of the US National Average. For more information, or to compare cost of living data between two cities, click here.

View "Technical Support Assistant" salary data for other cities in
Minnesota