Please note that
updating your firmware will delete some data such as caller ID log, journal
report, outgoing message and more. We strongly recommend
that you read the installation notes before running the firmware update
tool. The information and installation notes will be displayed on the
download page. This firmware update process may take up to 15
minutes. Once starting the firmware update process do not restart or turn
off your computer until the process completes.

Before
You Begin: Make sure
that you can print by attempting to print a test page. If you can't print,
then the firmware update will fail, so troubleshoot the printing issue first.

The
firmware cannot be updated if you are printing using printer sharing and the
Brother machine is connected to a different computer. You must update the
firmware using a Brother driver, instead of a generic driver and ensure that it
is not set to a web services port (WSD).

Click
here for
instructions on how to navigate the website to the Downloads
section.

2.Once
you download the firmware update tool, browse to the location where it is saved
and double-click on it to decompress the file to your desired
location.

NOTE: If
a file
download security window appears with options to Run, Save, or Cancel. We
recommend clicking on RUN. Several of these security windows may appear
warning you about download, but we recommend clicking on RUN or
CONTINUE.

4.You
will receive a notice about the type of information collected during the
firmware update. Click I accept if you agree to allow this
information to be collected.

5.You
will receive a notice about the type of data that will be deleted from the
machine during the firmware update. Click Next.

6.If you are prompted
for a password, please enter the password for the machine and click on OK
to continue.

7.The update process
will start. This process may take up to 15 minutes. Do not switch off the
machine and do not restart your computer during this process.

8.Once
the firmware update is completed, the message "Successfully Completed" will
appear. Choose one of the following:

-Continue:
If
you want to update another machine. Repeat from STEP
3for
each machine.

-Done:
If you
are finished updating firmware.

NOTE:

-If
your firmware has already been updated or does not need an update a window will
be displayed briefly (less than 2 seconds) which will inform you that the update
is not needed, then the window above will be displayed indicating process
completed. Click on DONE to close window.

-The
process may fail due to power failure or loss of network connection. If
this occurs please try the process again.

-If
the process fails, make sure that you are not using a generic printer driver and
that it is not set to a web services port (WSD).

If the firmware
update process fails after these steps, please contact Brother Customer Service
by calling 1-877-Brother (1-877-276-8437) Monday through Friday, excluding
holidays.

Please note that
updating your firmware will delete some data such as caller ID log, journal
report, outgoing message and more. We strongly recommend
that you read the installation notes before running the firmware update
tool. The information and installation notes will be displayed on the
download page. This firmware update process may take up to 15
minutes. Once starting the firmware update process do not restart or turn
off your computer until the process completes.

Before
You Begin: Make sure
that you can print by attempting to print a test page. If you can't print,
then the firmware update will fail, so troubleshoot the printing issue
first.

The
firmware cannot be updated if you are printing using printer sharing and the
Brother machine is connected to a different computer. You must update the
firmware using a Brother driver, instead of a generic driver and ensure that it
is not set to a web services port (WSD).

12.You
will receive a notice about the type of information collected during the
firmware update. Click Yes if you agree to allow this information
to be collected.

13.You
will receive a notice about the type of data that will be deleted from the
machine during the firmware update. Click Continue. The
firmware will update.

NOTE:

-If
your firmware has already been updated or does not need an update a window will
be displayed briefly (less than 2 seconds) which will inform you that the update
is not needed, then the window above will be displayed indicating process
completed. Click on DONE to close window.

-The
process may fail due to power failure or loss of network connection. If
this occurs please try the process again.

If the firmware
update process fails after these steps, please contact Brother Customer Service
by calling 1-877-Brother (1-877-276-8437) Monday through Friday, excluding
holidays.

14.Once
the firmware update is completed, the message "Successfully Completed" will
appear. Choose one of the following:

-Continue:
If
you want to update another machine. Repeat from STEP
11for
each machine.

-Done:
If you
are finished updating firmware.

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