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No matter what size or style of cooperative you are, a good preventative maintenance plan will help keep all systems going!• It will prevent major maintenance problems• It will help to keep wear and tear and breakdowns to a minimum• It will save you time and money• It will increases member satisfaction

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When do you start apreventative maintenanceplan?Ideally in the beginning whenthe buildings are turned overfor occupancy. Yourmaintenance staff must haveextensive knowledge of allfunctional systems.Discipline is needed tomaintain the routine of a PMPlan. It the PM Plan is notfollowed and accomplishedon a yearly bases the longrange impact on themaintenance budget will besignificant.

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Signage• Signage is one of the tools each property has to identify its self and attract a prospect to your office.• All signage, to be effective must always be professionally done.

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• The entry sign must be easy to see and read from a distance. Many people are passing your property in a vehicle that may like your curb appearance and will need to be able to read your property name.• The entry sign must be well maintained. No peeling paint, pieces missing, letters missing and grounds around the sign well groomed.

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Entry SignsNottingham Village New hours, over laid

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Entry Signs

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BannersBanners are temporary. They are attention getting!

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Yard SignsWatch placement of added Too much fringe, Can you readsigns! the phone number?

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Flowers• Flowers always add a sparkle to your curb appeal.• They should be planted in late spring or as soon as weather in your area permits. If your budget does not allow you to plant in several areas on your property; pick a key focal point to make a great impression.• This may be in front of your office or around the entry signs. Keep your flower beds weed free and don’t forget to water them.

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• Mulch adds a nice touch and also helps hold moisture in the ground.• In the fall of the year remove dead flowers and trim back perennials. Re-mulch if needed.• If fall planting is done when winter arrives also pull dead fall plantings.

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Beautiful! A member’s touch!

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Landscaping• Shows prospective members that we go the extra step to keep the cooperative looking sharp.• Colorful flowers• Fresh mulch• Edged beds and sidewalks• Trim bushes regularly• Keep trees trimmed , for people and mowers walking under them• Dead flowers or bushes are worse than none at all• No weeds in bushes

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• Long grass or weedy grass does not look good and will contribute to an overall negative impression.• In the fall do not forget leaf removal!

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A well groomed lawn

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Do you have a “Golden Pathway to the Office? Neat and Clean? Landscape well Groomed?

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BuildingsAre window coverings Do you have patiosneeded? like this?

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• Patio inspections every six months will help avoid cluttered patios.• Window and door inspections every six months also aid in keeping your cooperative looking good!• Graffiti should be removed from any surface on property immediately. This includes buildings, hallways, playground equipment and sidewalks.

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No Graffiti is Good

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Well Maintained Buildings

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What do you look for on unit inspections?Did you Change the filter? Are your water heaters working?

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The Dumpster Area• The dumpster area should never be ignored. Clean these areas daily.• Do not let large discarded items pill up in this area. Shopping carts should be returned to the business they came from.

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Keep dumpster areas clean at all times Does large trash accumulate ?• If your trash containers do not accommodate your property’s needs, talk with your regional property manager.• Review the size of your containers and the frequency of their dumping.

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• A bi-annual heavy trash pick up week, where large roll off dumpsters can be on property for a short period on time helps with large items.• This is also a good time to clean out maintenance shops and garages.

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Vehicles Owned by Cooperative Keep Clean Keep Neat

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Staff Appearance• The most visible people on your property is the maintenance department.• Maintenance Staff must be in clean uniforms or site shirts everyday.• The office staff must also look professional.• Business casual attire is fine, but no jeans.• If your cooperative allows “dress down" Fridays, jeans must be neat and clean.

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Never, no under shirts!

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Maintenance Uniforms

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Uniform Shirt Uniform, Maybe…Maybe Not!

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Office Attire

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The Sales Office

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The Sales Office• The office should be clutter free and inviting.• Make sure that the office and any public area that may be viewed by a prospect is clean and odor free.• The office should be smoke free.• No cooking in the office.• Your information table should neat and only have up to date information on it. Do not over load your display/information table.

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The Model• The model should be opened and closed each day.• Like the office it should be odor free and inviting.• The model gives the opportunity to showcase your product.

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Mini Models

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Playgrounds• Playground equipment must be in good condition.• Repair or replace broken items.• Seating areas are good to add for parents to sit and watch children at play.• Add playground mulch when needed.• Check edging and replace as needed.

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Playgrounds• Playground equipment must be in good condition.• Repair or replace broken items.• Seating areas are good to add for parents to sit and watch children at play.• Add playground mulch when needed.• Check edging and replace as needed.

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Holiday Decorating• Holiday decorating is encouraged if tastefully done.• Sometimes “less is best”. If you do not have enough funds in your budget for a lot of elaborate decorations, select a focal point that is highly visible to the public and decorate that area.• Holidays do not last for months, so your decorations should come down within a few days after the holiday ends.