Information Technology and Telecommunications Services

Administrative Experience

Taking care of business online

Your campus experience will include some time spent taking care of practical matters, such as registering for classes, requesting transcripts, and paying tuition. Find out which transactions and the services that support them can be handled online and at a distance.

Managing your personal information

With Self Service Banner, students can check personal information such as contact information, grades, degree progress, holds, academic status, financial status, payment information, and advisor information. Students can also register for classes, view their class schedule, and submit payments.

Can you update any of this information online yourself?

Yes. Students can update addresses, contact information or marital status; review name change information; change their PIN or security question. They can also register for classes and add or drop classes.

What campus and community services are covered by debit-card, smart-card, or one-card systems?

The Bronco Card is used at vending machines, copiers, laundry facility, cafeteria, Subway and Bookstore. There are dozens of off-campus merchants that accept the Debit account through Wells Fargo Bank linked to Bronco Card.Wells Fargo Bank, N.A., Member of FDIC

Is the school catalog—including course descriptions, degree requirements, academic policies, and the semester/ term schedule of classes—available on the Web?Students can view the Academic Catalog including course descriptions, degree program requirements, and academic policies on the web in html format.

Privacy, security, and usage rules

What security and privacy policies are in place to protect student information?

The protection of students' personal information is extremely important to the administration at FSU. To ensure student's protection, the university maintains compliance with the Federal Family Educational Rights and Privacy Act (FERPA) of 1974, the Health Insurance Portability and Protection Act (HIPPA) of 1996, as well as all other federal, state, and local regulatory agencies. All faculty and staff who have access to students' data sign a confidentiality agreement to not disclose any FERPA regulated information to anyone besides the students without their written consent. Health Services complies with HIPAA regulations and does not release any students medical records without their written consent.

How does the campus educate students about and protect them from identity theft?

To protect students from identity theft, FSU no longer relies on students' social security numbers for identification or authentication. The Banner System provides students with a unique 9-digit Banner ID. FSU maintains a strict policy on permitting access to this data.

How does the campus notify students of their rights under the federal Family Educational Rights and Privacy Act (FERPA)?

FERPA guidelines are posted on the Office of Legal Affairs's web site. They are also published in the Academic Catalog, the College Handbook, and materials distributed during student orientations.

How does the campus manage e-mail spam?

To reduce the volume of email Spam on campus, FSU installed a mail-filtering program, that runs on the email server. All incoming email to the university passes through the mail-filter. The filter looks for certain message characteristics and performs actions on the message when these characteristics are found.