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If you would like to add a name then please leave a request in the notes section at checkout.

The images show the hammered effect on this bracelet, however I can also make using other textures, please see the custom section below for a link to the "Design Your Own" section. As the floral texture is my top seller I have added this as standard, and this can be chosen at checkout using the drop down menu.

I use 1100 pure aluminum ( food grade, hypoallergenic, non tarnish), which has a much lower rate of skin reaction than sterling silver. Aluminium is a lighter metal making the bracelet more comfortable to wear, and will never tarnish.

Please be advised that I stamp every word letter by letter, so spacing and depth of letters may vary slightly and letters are not perfectly aligned, however this adds to the charm of the piece and the end result, as no two items are ever the same.

SHIPPING INFORMATION

Please find the above section "Shipping and Policies" which will detail all of our policies. This includes all of the information that you need to know regarding shipping and insuring your items. Tracking is not included as standard, however you can upgrade your shipping at checkout to express which will ensure that your parcel can be tracked, this will not effect the standard production times. The overall dispatch time will be kept up to date under the Shop Announcement section. At checkout you will see your estimated dispatch date, and you will be notified once it on its way to you. We only charge 1 flat rate shipping fee, so you will not be charged for any additional items that you add to your order.

NEED TO KNOW

Photos are meant for examples and inspiration only. Your custom jewelry will be made to order based on the specifications you provide during checkout. As each item is unique and made for you, refunds and exchanges are not available unless an error was made by Glam and Co.

>Once your item has gone into production we are unable to accept cancellation requests or changes to text or design.

>Please ensure that your dispatch address is up to date and correct, as returned items will be charged if they need to be re-sent.

>Please check the shop announcements for current production times, promotions, and shipping information.

Thank you for visiting our shop, we hope you enjoy our products as much as we enjoy making them for you.

We will be happy to answer any question that you may have, please convo us directly from Etsy.

If you would like to add a name then please leave a request in the notes section at checkout.

The images show the hammered effect on this bracelet, however I can also make using other textures, please see the custom section below for a link to the "Design Your Own" section. As the floral texture is my top seller I have added this as standard, and this can be chosen at checkout using the drop down menu.

I use 1100 pure aluminum ( food grade, hypoallergenic, non tarnish), which has a much lower rate of skin reaction than sterling silver. Aluminium is a lighter metal making the bracelet more comfortable to wear, and will never tarnish.

Please be advised that I stamp every word letter by letter, so spacing and depth of letters may vary slightly and letters are not perfectly aligned, however this adds to the charm of the piece and the end result, as no two items are ever the same.

SHIPPING INFORMATION

Please find the above section "Shipping and Policies" which will detail all of our policies. This includes all of the information that you need to know regarding shipping and insuring your items. Tracking is not included as standard, however you can upgrade your shipping at checkout to express which will ensure that your parcel can be tracked, this will not effect the standard production times. The overall dispatch time will be kept up to date under the Shop Announcement section. At checkout you will see your estimated dispatch date, and you will be notified once it on its way to you. We only charge 1 flat rate shipping fee, so you will not be charged for any additional items that you add to your order.

NEED TO KNOW

Photos are meant for examples and inspiration only. Your custom jewelry will be made to order based on the specifications you provide during checkout. As each item is unique and made for you, refunds and exchanges are not available unless an error was made by Glam and Co.

>Once your item has gone into production we are unable to accept cancellation requests or changes to text or design.

>Please ensure that your dispatch address is up to date and correct, as returned items will be charged if they need to be re-sent.

>Please check the shop announcements for current production times, promotions, and shipping information.

Thank you for visiting our shop, we hope you enjoy our products as much as we enjoy making them for you.

We will be happy to answer any question that you may have, please convo us directly from Etsy.

Please note that once an order has gone into production then no further changes can be made. Please also note that its the responsibility of the buyer to check all wording, spelling and punctuation before placing there order. We request that custom details be added to the notes section at checkout, and its important that this made clear. Please use separate lines in between the custom words to Glam&Co and your actual message.

Orders are sent to the address that is recorded under the DISPATCH address, we actually use this address directly as a label, so please check all spelling and ensure there is a country listed otherwise your item will be returned to us, and we will have to re-charge to re-send it, no refunds will be accepted under these circumstances.

PRODUCTION TIME - Is listed under your purchase in your account, normally towards the bottom of the order along with more info sent from us.

POSTAGE INFORMATION - All mail is sent first class delivery, however the time scales listed below are quoted by Royal Mail. If you have upgraded to special delivery or tracked and signed for international orders, then I will be able to provide tracking number for you, if not then there will be no way to track or trace your order. I do have proof of posting for each order that is sent.

WHEN ORDERING PLEASE TAKE INTO ACCOUNT THE PRODUCTION TIME FIRST AND THEN THE DELIVERY TIME AS BELOW.

Many customers get these mixed up, the production time is the time in which your item will be made from the date of order, its is then shipped and the shipping times are listed below, they are approx times, as I can't control the postal system, but if you upgrade to express most countries are approx 2/5 working days.

Royal Mail Delivery Times:

Delivery to UK 2-3 business days
Delivery to Europe in 3–7 days. Rest of the world in 9–10 working days

PLEASE NOTE THAT ITEMS ARE NOT TRACKABLE UNLESS YOU HAVE UPGRADED YOUR SHIPPING USING THE DROP DOWN MENU AT CHECKOUT.

Please always allow a few extra days for customs clearance, even with tracked mail they can not be processed any quicker. All mail is sent first class delivery, however the time scales listed above are quoted by Royal Mail. If you have upgraded to special delivery or tracked and signed for international orders, then I will be able to provide tracking number for you upon request, if not then there will be no way to track or trace your order. I do have proof of posting for each order that is sent.

An item will not be declared as lost unless at least 15 working days (for items posted within the UK) 20 working days (for items posted to Europe) or 25 working days (for items to the rest of the world) have passed from the due delivery date. The due delivery date is the shipping time thats quoted after the dispatch date. For example, if an item is dispatched to the U.S. on the 1st Jan, the due delivery date would be 15th Jan (this is the worse case, as normally received after 5 days), then the above amount of days would need to be added to this date, so for this example the date would be 19th Feb, as from the 20th Feb it would be assumed as lost by Royal Mail, in which case you can visit www.royalmail.com and from this site you can process a claim for your lost item. There are terms and conditions as with all claims, and Glam and Co will not take any responsibility or be able to advise in this process. If you have upgraded to either special delivery or tracked and signed, then please contact us and we will process you claim for you as it will be full insured, to the full value. Standard parcels are not always covered for there full amount, and restrictions to this process do apply.

CUSTOMS CHARGES: are the responsibility of the customer/buyer and are regulated and set based on your country.

PLEASE NOTE THAT ITEMS ARE NOT TRACKABLE UNLESS YOU HAVE UPGRADED YOUR SHIPPING USING THE DROP DOWN MENU AT CHECKOUT, YOU WOULD NEED TO ORDER VIA THE ETSY WEBSITE AS THE MOBILE APP WILL NOT ALLOW YOU TO UPGRADE YOUR SHIPPING, YOU CAN STILL DO THIS VIA YOUR MOBILE PHONE OR TABLET, VIA A WEB BROWSER AS APPOSED TO THE APP.

Returns & exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Returns and exchange details

As per Etsys terms and conditions no refunds will be given on handmade and personalised items. Each order is made to order, and can only be cancelled within 24 hours of ordering. There is an option at checkout to upgrade your shipping to express, this will then make your order trackable and will insure the package, if you do not upgrade to this option in either the UK or internationally then your order will not be insured while in transit, and will not be trackable. This shop will not be held responsible for lost or damaged orders while in transit, you would need to speak to the relevant postal service directly. If however you have upgraded your shipping which would in turn insure your order then we can help with the claim process if need be. Proof of posting is available on every order.

Shipping policies

POSTAGE INFORMATION - All mail is sent first class delivery, however the time scales listed below are quoted by Royal Mail. If you have upgraded to special delivery or tracked and signed for international orders, then I will be able to provide tracking number for you, if not then there will be no way to track or trace your order. I do have proof of posting for each order that is sent.

Royal Mail Delivery Times:

Delivery to UK 2-3 business days
Delivery to Europe in 3–7 days. Rest of the world in 9–10 days

PLEASE NOTE THAT ITEMS ARE NOT TRACKABLE UNLESS YOU HAVE UPGRADED YOUR SHIPPING USING THE DROP DOWN MENU AT CHECKOUT.

Please always allow a few extra days for customs clearance, even with tracked mail they can not be processed any quicker. All mail is sent first class delivery, however the time scales listed above are quoted by Royal Mail. If you have upgraded to special delivery or tracked and signed for international orders, then I will be able to provide tracking number for you upon request, if not then there will be no way to track or trace your order. I do have proof of posting for each order that is sent.

An item will not be declared as lost unless at least 15 working days (for items posted within the UK) 20 working days (for items posted to Europe) or 25 working days (for items to the rest of the world) have passed from the due delivery date. The due delivery date is the shipping time thats quoted after the dispatch date. For example, if an item is dispatched to the U.S. on the 1st Jan, the due delivery date would be 15th Jan (this is the worse case, as normally received after 5 days), then the above amount of days would need to be added to this date, so for this example the date would be 19th Feb, as from the 20th Feb it would be assumed as lost by Royal Mail, in which case you can visit www.royalmail.com and from this site you can process a claim for your lost item. There are terms and conditions as with all claims, and Glam and Co will not take any responsibility or be able to advise in this process. If you have upgraded to either special delivery or tracked and signed, then please contact us and we will process you claim for you as it will be full insured, to the full value. Standard parcels are not always covered for there full amount, and restrictions to this process do apply.

PLEASE NOTE THAT ITEMS ARE NOT TRACKABLE UNLESS YOU HAVE UPGRADED YOUR SHIPPING USING THE DROP DOWN MENU AT CHECKOUT, YOU WOULD NEED TO ORDER VIA THE ETSY WEBSITE AS THE MOBILE APP WILL NOT ALLOW YOU TO UPGRADE YOUR SHIPPING, YOU CAN STILL DO THIS VIA YOUR MOBILE PHONE OR TABLET, VIA A WEB BROWSER AS APPOSED TO THE APP.

The postage charge covers the cost of basic first class delivery, and this does not include tracking facilities. If you would like to track your order or insure your parcel it's very important to upgrade your shipping at checkout to EXPRESS. No responsibility will be liable to this shop for lost, late, or missing items. It is important to take out insurance if you want your order protected, which can be done at checkout by upgrading to Express in both the UK or internationally.

CUSTOMS CHARGES: are the responsibility of the customer/buyer and are regulated and set based on your country.

Neither is it the responsibility of the shop if items are delayed in the post, this is down to the relevant postal service. Proof of posting is available on all orders :) Please be aware that in many cases the delays are due to customs, which we can not control. All parcels are sent first class, and within the UK this does not guarantee next day delivery, if you upgrade your shipping it will be sent Special Delivery.

POSTAGE INFORMATION - All mail is sent first class delivery, however the time scales listed below are quoted by Royal Mail. If you have upgraded to special delivery or tracked and signed for international orders, then I will be able to provide tracking number for you, if not then there will be no way to track or trace your order. I do have proof of posting for each order that is sent.

Royal Mail Delivery Times:

Delivery to UK 2-3 business days
Delivery to Europe in 3–7 days. Rest of the world in 9–10 days

PLEASE NOTE THAT ITEMS ARE NOT TRACKABLE UNLESS YOU HAVE UPGRADED YOUR SHIPPING USING THE DROP DOWN MENU AT CHECKOUT.

Please always allow a few extra days for customs clearance, even with tracked mail they can not be processed any quicker. All mail is sent first class delivery, however the time scales listed above are quoted by Royal Mail. If you have upgraded to special delivery or tracked and signed for international orders, then I will be able to provide tracking number for you upon request, if not then there will be no way to track or trace your order. I do have proof of posting for each order that is sent.

An item will not be declared as lost unless at least 15 working days (for items posted within the UK) 20 working days (for items posted to Europe) or 25 working days (for items to the rest of the world) have passed from the due delivery date. The due delivery date is the shipping time thats quoted after the dispatch date. For example, if an item is dispatched to the U.S. on the 1st Jan, the due delivery date would be 15th Jan (this is the worse case, as normally received after 5 days), then the above amount of days would need to be added to this date, so for this example the date would be 19th Feb, as from the 20th Feb it would be assumed as lost by Royal Mail, in which case you can visit www.royalmail.com and from this site you can process a claim for your lost item. There are terms and conditions as with all claims, and Glam and Co will not take any responsibility or be able to advise in this process. If you have upgraded to either special delivery or tracked and signed, then please contact us and we will process you claim for you as it will be full insured, to the full value. Standard parcels are not always covered for there full amount, and restrictions to this process do apply.

PLEASE NOTE THAT ITEMS ARE NOT TRACKABLE UNLESS YOU HAVE UPGRADED YOUR SHIPPING USING THE DROP DOWN MENU AT CHECKOUT, YOU WOULD NEED TO ORDER VIA THE ETSY WEBSITE AS THE MOBILE APP WILL NOT ALLOW YOU TO UPGRADE YOUR SHIPPING, YOU CAN STILL DO THIS VIA YOUR MOBILE PHONE OR TABLET, VIA A WEB BROWSER AS APPOSED TO THE APP.

The postage charge covers the cost of basic first class delivery, and this does not include tracking facilities. If you would like to track your order or insure your parcel it's very important to upgrade your shipping at checkout to EXPRESS. No responsibility will be liable to this shop for lost, late, or missing items. It is important to take out insurance if you want your order protected, which can be done at checkout by upgrading to Express in both the UK or internationally.

CUSTOMS CHARGES: are the responsibility of the customer/buyer and are regulated and set based on your country.

Neither is it the responsibility of the shop if items are delayed in the post, this is down to the relevant postal service. Proof of posting is available on all orders :) Please be aware that in many cases the delays are due to customs, which we can not control. All parcels are sent first class, and within the UK this does not guarantee next day delivery, if you upgrade your shipping it will be sent Special Delivery.

Additional policies

>> General Care Instructions <<

Jewellery can tarnish when exposed to salts, oils, moisture, and acids, our skin can transfer all of these. Please see below some tips on how to keep your jewellery beautiful.

- Thoroughly wipe each piece of jewellery with a soft clean cloth as soon as you remove it. The aim is to remove any oil, salt or moisture and to ensure that the piece is dry. This will prolong the beauty of each piece.

- Store your jewellery in its pouch, bag, box, or in your own jewellery box, and try to keep pieces apart, so that they don't rub together or tangle up, if you don’t have any of the above then a ziplock plastic bag is perfect for storage.

- Minor tarnish can be buffed off with a jewellery polishing cloth, even heavily tarnished pieces can be cleaned with specialist cleaner relative to its material (always follow the manufactures instructions). Plated items can be cleaned with a soft and non-abrasive cloth to renew their shine.

Aluminium

Aluminium is nickel and lead free. It has less skin reaction than sterling silver and is essentially hypo-allergenic. It will not tarnish, and is very easy to clean. Aluminium is a lightweight metal making it very comfortable to wear, and it will not react to moisture, oils, or acids like other metals do. It can be kept clean by simply using warm soapy water and drying with a soft cloth.

Brass & Copper

Brass is a metallic alloy made up of copper and zinc. It will naturally tarnish which is a look loved by so many. There are endless methods to keep your pieces in their original condition including lemon juice, soy sauce and tomato ketchup however we love Brasso for a full clean which we would recommend on a monthly basis. Whichever method you decide to use, please ensure that your item is dried with a soft cloth, preferably jewellery. General wear recommendations are above.

Sterling Silver

We use 925 sterling silver, any pieces that weigh over 7.78 grams are sent to the London Assay office for hallmarking. Sterling silver is an alloy of silver and other metals, usually copper, giving it strength and a little more durability, as pure silver is too soft for everyday wear. As with all precious metals, sterling silver will tarnish although it is less likely to happen as quickly if regularly worn. There are endless methods to keep your pieces in their original condition including baking soda, washing powder and toothpaste. We clean our pieces in warm soapy water and thoroughly dry with a soft cloth before storing. You can also polish your silver jewellery with a soft cloth or specialist jewellery cleaner.
General wear recommendations are above.

Stainless Steel + IP plated

IP Plating (Ion plating) is used on both rose gold and gold items that are marked as IP plated. The centre is Stainless Steel and the outside has a layer of titanium oxide, which can be used as a pigment (gold & rose gold) and has the same non allergenic properties as stainless steel. The process turns the titanium oxide into electric ions which becomes a harder and more durable coating with a higher brightness than that produced through traditional plating methods, It will not chip like other methods of plating and it will never turn green. To clean you can simply wash your piece in some warm water and dry thoroughly with a soft cloth.

Re-sizing Cuff Bracelets & Cuff Rings

The cuff bracelets and cuff rings can be easily teased into a smaller or larger size. Place the bracelet on your wrist and wrap your hand over the bracelet and lightly grip it in short light motions, you will feel the bracelet tease into a smaller size which will also be the perfect size for the shape of your wrist. The same applies with the ring while it is placed on your finger. Do not attempt to do this with either the cuff bracelet or cuff ring while its not being worn as this will run the risk of bending the piece.

>> General Care Instructions <<

Jewellery can tarnish when exposed to salts, oils, moisture, and acids, our skin can transfer all of these. Please see below some tips on how to keep your jewellery beautiful.

- Thoroughly wipe each piece of jewellery with a soft clean cloth as soon as you remove it. The aim is to remove any oil, salt or moisture and to ensure that the piece is dry. This will prolong the beauty of each piece.

- Store your jewellery in its pouch, bag, box, or in your own jewellery box, and try to keep pieces apart, so that they don't rub together or tangle up, if you don’t have any of the above then a ziplock plastic bag is perfect for storage.

- Minor tarnish can be buffed off with a jewellery polishing cloth, even heavily tarnished pieces can be cleaned with specialist cleaner relative to its material (always follow the manufactures instructions). Plated items can be cleaned with a soft and non-abrasive cloth to renew their shine.

Aluminium

Aluminium is nickel and lead free. It has less skin reaction than sterling silver and is essentially hypo-allergenic. It will not tarnish, and is very easy to clean. Aluminium is a lightweight metal making it very comfortable to wear, and it will not react to moisture, oils, or acids like other metals do. It can be kept clean by simply using warm soapy water and drying with a soft cloth.

Brass & Copper

Brass is a metallic alloy made up of copper and zinc. It will naturally tarnish which is a look loved by so many. There are endless methods to keep your pieces in their original condition including lemon juice, soy sauce and tomato ketchup however we love Brasso for a full clean which we would recommend on a monthly basis. Whichever method you decide to use, please ensure that your item is dried with a soft cloth, preferably jewellery. General wear recommendations are above.

Sterling Silver

We use 925 sterling silver, any pieces that weigh over 7.78 grams are sent to the London Assay office for hallmarking. Sterling silver is an alloy of silver and other metals, usually copper, giving it strength and a little more durability, as pure silver is too soft for everyday wear. As with all precious metals, sterling silver will tarnish although it is less likely to happen as quickly if regularly worn. There are endless methods to keep your pieces in their original condition including baking soda, washing powder and toothpaste. We clean our pieces in warm soapy water and thoroughly dry with a soft cloth before storing. You can also polish your silver jewellery with a soft cloth or specialist jewellery cleaner.
General wear recommendations are above.

Stainless Steel + IP plated

IP Plating (Ion plating) is used on both rose gold and gold items that are marked as IP plated. The centre is Stainless Steel and the outside has a layer of titanium oxide, which can be used as a pigment (gold & rose gold) and has the same non allergenic properties as stainless steel. The process turns the titanium oxide into electric ions which becomes a harder and more durable coating with a higher brightness than that produced through traditional plating methods, It will not chip like other methods of plating and it will never turn green. To clean you can simply wash your piece in some warm water and dry thoroughly with a soft cloth.

Re-sizing Cuff Bracelets & Cuff Rings

The cuff bracelets and cuff rings can be easily teased into a smaller or larger size. Place the bracelet on your wrist and wrap your hand over the bracelet and lightly grip it in short light motions, you will feel the bracelet tease into a smaller size which will also be the perfect size for the shape of your wrist. The same applies with the ring while it is placed on your finger. Do not attempt to do this with either the cuff bracelet or cuff ring while its not being worn as this will run the risk of bending the piece.

No, every single order is made to order, and there is a production time in which we allow the time to make and dispatch your order. Under every listing there is a tab called "Shipping & Policies" if you select this tab it will give you an up to date production time, and will have further details on the shipping times for your selected country, along with a break down of price for different services.

- Thoroughly wipe each piece of jewellery with a soft clean cloth as soon as you remove it. The aim is to remove any oil, salt or moisture and to ensure that the piece is dry.

- Store your jewellery in its pouch, bag, box, and try to keep pieces apart, so that they don't rub together or tangle up, a ziplock plastic bag is perfect for storage.

- Minor tarnish can be buffed off with a jewellery polishing cloth, even heavily tarnished pieces can be cleaned with specialist cleaner relative to its material.

Aluminium

Aluminium is nickel and lead free. It has less skin reaction than sterling silver and is essentially hypo-allergenic. It will not tarnish, and is very easy to clean. Aluminium is a lightweight metal making it very comfortable to wear, and it will not react to moisture, oils, or acids like other metals do. It can be kept clean by simply using warm soapy water and drying with a soft cloth.

Full care instructions can be found under the policies section.

Brass & Copper

Brass is a metallic alloy made up of copper and zinc. It will naturally tarnish which is a look loved by so many. There are endless methods to keep your pieces in their original condition including lemon juice, soy sauce and tomato ketchup however we love Brasso for a full clean which we would recommend on a monthly basis. Whichever method you decide to use, please ensure that your item is dried with a soft cloth, preferably jewellery. General wear recommendations are above.

Full care instructions can be found under the policies section.

Sterling Silver

We use 925 sterling silver, any pieces that weigh over 7.78 grams are sent to the London Assay office for hallmarking. Sterling silver is an alloy of silver and other metals, usually copper, giving it strength and a little more durability, as pure silver is too soft for everyday wear. As with all precious metals, sterling silver will tarnish although it is less likely to happen as quickly if regularly worn. There are endless methods to keep your pieces in their original condition including baking soda, washing powder and toothpaste. We clean our pieces in warm soapy water and thoroughly dry with a soft cloth before storing. You can also polish your silver jewellery with a soft cloth or specialist jewellery cleaner.

Stainless Steel + IP plated

IP Plating (Ion plating) is used on both rose gold and gold items that are marked as IP plated. The centre is Stainless Steel and the outside has a layer of titanium oxide, which can be used as a pigment (gold & rose gold) and has the same non allergenic properties as stainless steel. The process turns the titanium oxide into electric ions which becomes a harder and more durable coating with a higher brightness than that produced through traditional plating methods, It will not chip like other methods of plating and it will never turn green. To clean you can simply wash your piece in some warm water and dry thoroughly with a soft cloth.

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.