Success requires a flexible plan.

Every agency alleges to have a process. We actually use ours. Here’s what to expect when we roll up our sleeves:

Discovery

Your business is unique, and so are your users. Our discovery process reveals the many truths supporting your brand. The project's tone is set as the teams meet, meld, and get focused. On-site exercises uncover core organizational motives, project objectives, competitive advantages, user needs, and technical feasibility.

User-Centered Design

Our experienced design team creates brand-aligned visuals that serve those that matter most to your business. The team fuses user needs, business objectives, analytics, information architecture, and usability testing together to provide a data-driven design that delights. The solutions take shape with creative concepts, responsive wireframes, multi-screen design compositions, and software specifications.

Execution

The art of designing elegant solutions continues as the display code is made real through HTML5, CSS3, and JavaScript, and is furthered as a backend solution is composed through object-oriented code like C#. Off-the-shelf software that sustains the solution is configured, and the MVC-driven back-end brings software, third-party integrations, and the display to life.

Quality Assurance

Performance testing

Functional testing

Cross browser and device testing

Use case validation

User personas and journeys

User acceptance testing

Adoption

We believe enthusiasm toward using and adopting the solution matters. All our work is tested with true-to-life users before it goes live. User adoption is only half of it: internal users and developers need to be able to seamlessly sustain the work. Clean code, robust documentation, and thorough training manuals guide those maintaining content imagery, files, and content.

Continuous Optimization

Post launch efforts are critical to the success of your project. We understand the importance of continual optimization of your investment. It’s critical to track, understand, and fix obstacles that are preventing users from achieving their goals. We partner with our clients to provide the long-term support vital to sustaining a solution.

Let's Talk

Whether you have a question, want to partner on a project, are looking for a job (we're always on the lookout for great talent), or just want to say hi…