How can I create my own bot?

With the Fanbot you can create your first chatbot in a few minutes (no coding required). To get started, you will only need an existing Facebook Page and administrator rights to manage it.

How do I reply to fans manually?

Fanbot is a software platform for handling conversations with end users automatically, but sometimes there is a need for manual interaction to discuss specific topics (or to teach your bot!). The Fanbot conversation management system lets you know when human intervention is required, you need to respond to such conversations directly or if you have to manually stop the bot for users for a specific duration.

What platforms is the Fanbot running on?

Currently the Fanbot runs on Facebook Messenger and Viber, with more integrations are on the way. Additionally, the Fanbot Zapier integration lets you connect to more than 750+ online services or solutions.

Can I use the Fanbot for free?

Yes, the Fanbot free trial gives you access to all the features and functions. You can use this plan to connect and build your bot up until 10 days or up to 500 active users of your bot.

What is an “active (engaged) user”?

It means a user who either received or sent a message through the chatbot. We are not charging you for users who are not active or haven’t heard from you in a while.

What happens if I go over the limit of my package?

Don’t worry, we will let you know when it’s time to change your plan. You will continue to send and receive messages and your service won’t stop. Fanbot.ai automatically selects a tier based on a number of your active users.

How can I change my plan?

You can change your plan anytime through the billing page of our dashboard.

What are my payment options?

You can pay using any major credit or debit cards. For large deployments or annual subscriptions, we can invoice you directly for bank transfer.

How is my data protected?

All data transfers encrypted using SSL. We enforce all security and privacy guidelines in our organization. All conversation data is analyzed in bulk only, to keep the continous improvement of our service.

Where can I find your Terms of service and Privacy policy?

How can I learn more about the Fanbot?

For more informations and interesting articles about chatbots or to get updates, new offers and partnership info, visit us frequently on our blog (tcf blog link), follow us on Twitter, Facebook and Linkedin, or contact us here anytime.

Ready to get started?

Start building your first chatbot for free or get in touch for evaluation