Remote Maintenance & Network Monitoring

Have you ever been stuck in a technological bind caused by a flaw in your business’s network security? Organizations who aren’t prepared for the constant upkeep that a computing network demands will quickly find themselves overwhelmed.

Despite the difficulties that come with technology management, maintenance is an absolutely vital role that must be fulfilled in order to get the most from your hardware and software. Austin Technology Group’s proactive Remote Monitoring and Maintenance solution is designed to remediate these issues for small and medium-sized businesses, and make them more affordable than ever before.

Regular System Updates and Patches

Ensure your systems are always up to date.

Your users take advantage of several different kinds of software and applications that are critical to the day-to-day operations of your business. Updating all of these periodically can seem like a chore due to the seemingly random nature of patch releases and version updates. Remembering to update all of these on your own can be challenging and tedious, not to mention time-consuming. Furthermore, these patches and updates usually fix critical security flaws that need to be remediated in order to maintain optimal network security.

Instead of letting your team waste precious moments updating and installing software patches, Austin Technology Group can do it all remotely. You’ll never have to worry about missing a critical software update again.

Comprehensive Remote Monitoring

Mitigate issues before they become problems.

Many businesses tend to only fix their technology when there’s something wrong with it. This is called the break-fix IT model, and compared to Austin Technology Group’s proactive IT model, it’s incredibly inefficient. When your technology is continuously being broken and fixed again, the resulting costs can be devastating; especially if they aren’t called for in your IT budget.

Austin Technology Group’s remote monitoring solution is designed to detect potential issues in your organization’s infrastructure. This helps us repair and resolve the issue before it causes a budget-breaking problem. Furthermore, we can prevent most instances of downtime by actively monitoring your network’s activity. The second a problem shows itself, we’re on it, fixing the problem. In fact, these issues are often resolved before you even know they exist.

Affordable Fixed Rates

Don’t let technology break your budget.

Too often, technology issues can break your business’s budget. This is primarily if your business isn’t anticipating issues, like hardware failure. These problems can be extremely costly, even though they can easily be prevented with proper upkeep and maintenance. The only issue is that many small and medium-sized businesses have difficulty justifying the expenses that an internal IT department brings.

This is why Austin Technology Group offers a competitive fixed rate. We provide the proper upkeep and maintenance of your mission-critical systems, functioning just like your internal IT department, without the costly salaries. Even if your organization does have an internal IT department, we can work alongside them to perform the daily maintenance that they might not have time for. This helps them better innovate and provide new solutions for your business model.

Take a Proactive Stance Today

We know your organization doesn’t have time to worry about its technology. Instead, let Austin Technology Group handle it for you so you can concentrate on what matters most: your business. Give us a call today at (512) 494-6978 for a free consultation.

This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.

If you have questions about whether or not our IT services platform is right for your business, simply complete and submit this form and one of our trusted IT professionals will promptly respond to your query!

Business owners have a lot on their plate. Even the smallest businesses have a lot of moving parts that need to be attended to, which all add up to a mammoth amount of stress for their owners. Perhaps most obviously, financial matters contribute greatly to this angst.

Austin Technology Group is proud to announce the launch of our new website at http://www.austintechgroups.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.