I've been having a number of computers experience difficulty installing Google Chrome or Google Update on them. I work with computers that are all Windows 7, most of which do not have SP1; the machine I'm having trouble with in particular does have SP1. Of the security software installed is McAfee (through ePO), MalwareBytes, and Spybot (not been run since installed).

Does anyone have a solution? These install problems have become more and more frequent the last month. Thank you!

2 Replies

The error means that your computer is currently in Windows Audit Mode and is conflicting with the installation. To solve the problem of Google update installation failed you need to modify your registry:

1. Go to Start->Run and type in the following and then press OK: regedit
2. Find the following reg key:

For Windows 7/Vista: The value of 'ImageState' in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\State
For XP: The value of 'AuditInProgress' in HKEY_LOCAL_MACHINE\System\Setup

3. Right click the reg key and select Modify
4. Delete the value then press OK.