for our chatbot we need to store some dates and some keywords, which should be accessible to the custom components in MCS.

We thought of storing a json file in the storage of MCS and then get access to it. Is this a correct approach? If so, which API should we use to get the content of the json file?
The idea was to be able to make changes to this file, without the need to redeploy the CCs in MCS.

Best Comment

if get you well you wanna the business to change the data outside the platform?
in this case it wil be easy, using the database APIs (you should publish them through a costum API) all what they will do is calling some APIs with some json data that will make the change in the database.

if get you well you wanna the business to change the data outside the platform?
in this case it wil be easy, using the database APIs (you should publish them through a costum API) all what they will do is calling some APIs with some json data that will make the change in the database.