Avid Artist Mix - cannot disable fader motors...

I have posted this already to this thread here, I just think it was kind of off-topic there.

I have just bought an the "Artist Mix" hardware Mixer, with the impression that there was a possibility to turn the motorized faders off if needed.

Now I found out that this option is gone with the latest "EUControl"-Software upgrade.

It used to be the shortcut Shift+Solo1-Key, now that doesn't work anymore.

This really is a problem, since rushing through the timeline while not working on the audio levels makes the mixer faders go nuts - there has to be a way to turn that off - and there used to!

I have tried downgrading the EUcontrol version as mentioned in one of the posts - no luck. the mixer won't communicate with Avid.

I am on MC 8.6.3 - EUControl version is 3.4.1 - My OS is El Capitan.

I heared that there is a way to program that "Fader-Off" function to a software key on one of the other Artist Controllers - its just that I haven't planned on buying one of those, as I don't really need them.

Also I didn't find that function in the EUControl-Settings - how would that be done anyway?

Re: Avid Artist Mix - cannot disable fader motors...

We had this issue. We installed the previous EUControl software. I want to say version 3.4. This brought that feature back. We are running the latest MC (8.6.3) and the latest OSX (10.11.6) and have no issues having this older version.

Re: Avid Artist Mix - cannot disable fader motors...

I have posted this already to this thread here, I just think it was kind of off-topic there.

I have just bought an the "Artist Mix" hardware Mixer, with the impression that there was a possibility to turn the motorized faders off if needed.

Now I found out that this option is gone with the latest "EUControl"-Software upgrade.

It used to be the shortcut Shift+Solo1-Key, now that doesn't work anymore.

This really is a problem, since rushing through the timeline while not working on the audio levels makes the mixer faders go nuts - there has to be a way to turn that off - and there used to!

I have tried downgrading the EUcontrol version as mentioned in one of the posts - no luck. the mixer won't communicate with Avid.

I am on MC 8.6.3 - EUControl version is 3.4.1 - My OS is El Capitan.

I heared that there is a way to program that "Fader-Off" function to a software key on one of the other Artist Controllers - its just that I haven't planned on buying one of those, as I don't really need them.

Also I didn't find that function in the EUControl-Settings - how would that be done anyway?

Re: Avid Artist Mix - cannot disable fader motors...

If you go back to 3.3.2 you can suspend faders. We changed this in 3.4 because it was a poor way to disable faders. Users could accidentally suspend faders and have no idea how they did it. They also couldn’t use Solo on the first channel when the Shift button was enabled. The solution is to suspend faders with soft keys.
However, I don’t know if MC has this option in the Soft Key Editor but will check for you on that. Also, Artist Mix has no soft keys which means suspending faders with only Artist Mix is not possible. If you have an iPad you can do this with Pro Tools | Control (assuming MC has soft key for suspending faders).
we do have a story for making this option available in EuControl Settings:
https://avid-ondemand.atlassian.net/browse/EUCON-3844. This is the proper way to do it.

EuControl 3.3.2 will allow you to suspend faders.
Report back and I will one I know more on MC
Marianna

Re: Avid Artist Mix - cannot disable fader motors...

thanks for looking into this.
The Problem is, that I have tried already to roll back to Eucontrol version 3.3.2 - the Mixer will be recognized by Eucontrol, but Avid won't talk to the Mixer - it all only works with the very latest Eucontrol Software Version 3.4.1. Maybe this is due to the Mixer Firmware, that is also on the newest version (1.5.4)?
Regarding that link to the "atlassian.net" site with infos on patching a softbutton to the lost function: I cannot open it, since I have no login to that site. Maybe you can just post that info here...
thanks

Re: Avid Artist Mix - cannot disable fader motors...

Marianna said this feature was removed because 'it was a poor way to disable faders'. But not being able to disable faders at all is even a worse way to disable faders. I now have to shut the whole mixer off.

Re: Avid Artist Mix - cannot disable fader motors...

I find it a lot more fun to scroll the time line when my kitten is poking at the faders "everybody wants to be a mixer" when they move she freaks out TFF but seriously we must be alone in a small room to much if it's that big a deal just turn it off