Updates to our Terms of Service and Privacy Policy

We’re always looking for new ways to improve how you create and work together using Dropbox. That’s why we recently launched several new productivity tools to help you get work done and advanced sharing features to give you more control. And we’re just getting started: we’re working on even more collaboration and security updates to improve your Dropbox experience. To support these changes, we’ve made a few updates to our Terms of Service and Privacy Policy.

Here’s a summary of the key additions.

Privacy Shield. Protecting our customers’ privacy and keeping data secure are our highest priorities, which is why we’re excited to be certified under the EU-U.S. Privacy Shield Framework. Our Privacy Policy has been updated to provide information about the Privacy Shield program and our certification.

Profile visibility. As we’ve seen with features like the Dropbox badge and commenting, when teams know who they’re working with, it helps keep everyone on the same page. We’ve updated the Privacy Policy to show that Dropbox may display some of your basic profile information (like your name and profile picture) when you choose to collaborate with others.

Teammate and team discovery. It’s easier to collaborate when you can quickly find who you’re working with. We’ve updated our Privacy Policy to show that Dropbox and Dropbox Business team names may be visible to users if they’re on the same domain as the team. Team admins can disable this function if they prefer to keep their teams hidden. We’re also exploring new ways to help users on the same business or organization domain find each other.

User terms. We want our Terms of Service to be easy to understand, so we’ve clarified how you can cancel your account, and when you qualify for a refund. For users outside the US, we’ve also added information about how your country’s laws govern your Dropbox agreement.

Please note: Sometimes we blog about upcoming products or features before they're released, but timing and exact functionality of these features may change from what's shared here. The decision to purchase our services should be made based on features that are currently available.