Welcome

To the Next Level!

The Coach That Will Take You To The Gym, Not Just Send You There! Manuel provides coaching and consulting to individuals, teams, or organizations with only one goal in mind: to take you and your business to the next level. And he has the blueprint to do it! Manuel primarily works with IT Consultants, MSPs, VARs and other Technology Service Providers. With his vast experience, however, he can help any business get to the next level. If you’re an entrepreneur,...

The Blueprint

Getting To The Next Level®

It All Starts With Your Roadmap And Strategy For Success No truly great thing has ever been built or succeeded without a clear and solid plan. Your success is no different, be it personal or business. A quality roadmap and strategy for success encompass the big picture and the fine details that show everyone involved, to the appropriate level, what you are out to accomplish and how it will be accomplished. When you follow a clear and concise roadmap and strategy...

The Coach’s Reflection Blog

Pages from the Coach's Playbook

Welcome To Pages From The Coach’s Playbook My ultimate goal is to write useful and relevant content about everything related to creating success and getting you to the next level. Sometimes however, I do find myself just blogging about things that need to be talked about. So don’t be surprised by what you find popping up here. Keep an eye out for the occasional Guest Blog or Guest Article because I do believe in keeping the content fresh and diverse. By the way,...

Testimonials

Success in Action

What Others Are Saying About Manuel’s Getting To The Next Level® Coaching "Looking back now, I can see the immense difference it has made in the way I view myself and the part I play in my own reality. It has truly been a life changing transformation."- Robin Galley"Mr. Palachuk's troubleshooting skills and methods are far superior to most I have seen in the field."- John P. O'Banion"We're using Manuel's Agile Service Delivery process to take care of our...

Getting To The Next Level

A Blueprint for Taking You and Your Business to the Top

Getting To The Next Level A Blueprint for Taking You and Your Business to the Top Getting to the next level is a never-ending journey for you and your business, and now you have the definitive guide book. From the design of the business to the execution on strategy and all the tools you need in between, this book covers it. It shows you how to gauge your business maturity and your progress along your roadmap to stratospheric success. Complete with a well-defined...

ChannelPro Visionary 2017

Manuel Palachuk Named A 2017 ChannelPro Visionary Boca Raton, Fla. – May 31, 2017 – Manuel Palachuk, President and Head Coach of Manuel Palachuk International, has been named one of the ChannelPro Visionaries of 2017. The ChannelPro Visionaries is part of the ChannelPro Network, which produces the monthly magazine ChannelPro-SMB, the premier source of business and technology insights for channel partners serving the small and midsize business market....

Coaching FAQ

Make Informed Decisions

Answers To Some Important Questions About Coaching What is Coaching? What is the difference between Coaching and Consulting? Is Coaching confidential? How long must I commit to if I start working with a coach? How does a Coaching Session work and is there homework? What is your personal Coaching style? Do you ever fire a client? Are your services available anywhere in the world? How do I know if I’m ready for Coaching? Take this Quiz! What does it cost to...

"Answers To Some Important Questions About Coaching What is Coaching? What is...

Welcome

The Coach That Will Take You To The Gym,
Not Just Send You There!

Manuel provides coaching and consulting to individuals, teams, or organizations with only one goal in mind: to take you and your business to the next level. And he has the blueprint to do it! Manuel primarily works with IT Consultants, MSPs, VARs and other Technology Service Providers. With his vast experience, however, he can help any business get to the next level.

If you’re an entrepreneur, you know that in today’s economy, you either move to a business model that works or your business dies quickly. The pace of change in technology is accelerating, and businesses need an operating model that allows them to thrive.

Manuel will work directly with you to remediate crucial functions and areas of your business that are suffering, or develop these functions and crucial areas that are missing. The focus can be on that one big issue, or you can have a tailored program designed to get your entire business to the top of the game. Manuel has designed the most original and effective coaching programs available anywhere, and he has the perfect program for every size and maturity level of business.

What are the roadblocks to your success? Chances are that you are experiencing the same issues as many other companies. They echo throughout the service industry.

Top Issues Facing IT Consultants, MSPs, and VARs Today

Our engineers are still not working in real time and we’re losing hours.

I’m still stuck being “The Guy” because no one else knows this product.

Our clients all have different net terms and most don’t pay as agreed.

We closed another project, but there is no one to work it or plan it.

We have some big plans but fall short on execution and follow through.

We need to develop sales and marketing but don’t know where to start.

Engineers do things differently for each client. We lack set standards.

Our CRM and RMM could be doing so much more. We need to tune it up.

Our teams are disconnected. We constantly do rework or duplicate work.

Our company has grown so fast we’ve lost sight of where we were going.

Each of these pain points stem from the lack of one or more of three key system elements: a plan, a process, or the ability to execute. Most often, there is either no system in place, or the one you’re working with is broken. Every company that aspires to be highly efficient, highly profitable, and Best of Breed must have quality systems in place for everything they do.

Manuel has the experience and the blueprint to build or renovate your key systems. Through his coaching programs, he can take you or your business to the next level and show you how to maintain the high quality and excellence you’ve built.

Manuel’s Coaching and Consulting Will Empower You

Learn to work and track time in real-time in 5 and 15 minute increments.

Cultivate resources so you can work on the business not in the business.

Bring balance to your AR and AP while solidifying your client base.

Work within restrictive finance boundaries to build your team.

Incorporate Continuous Improvement through ownership of process.

Develop sales and marketing systems that are right for your business.

Attain Repeatability and Reproducibility in your products and services.

Optimize your CRM and RMM to leverage their full potential.

Drive Rework and Duplicate Work out of systems and your business.

Unify your company with one clear mission and vision you can believe in.

When you bring Manuel onto your team and allow him to coach your business, your business will become more focused, efficient, and profitable; and he is willing to guarantee it!

Remember, no success ever happens by itself, and no successful person succeeds solely based on their own efforts.

Good luck in all your endeavors. I look forward to working with you along your Roadmap to Success soon.

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ChannelPro Visionaries

What others are saying...

"Mr. Palachuk's effective management methods are well reflected in the people he manages."

John P. O'Banion

Patent Attorney

Manuel Palachuk International

"Mr. Palachuk's effective management methods are well reflected in the people he manages."

John P. O'Banion

Patent Attorney

Manuel Palachuk International

"Working with Manuel has been business-changing and far exceeded my expectations. "

Jason R. Etheridge

President

Logic Speak

Manuel Palachuk International

"Manuel provided solid business advice in the IT service provider field. He had not only the business coaching, but the specifics for my industry."

John Verbrugge

President

Nonlinear Tech Inc.

Manuel Palachuk International

"CCIT's business process has been simplified to allow our technical staff to be more productive by improving on communication with customers and internally as well."

Patrick Eloi

Owner and General Manager

Manuel Palachuk International

"The difference Manuel has made to my personal life, team, and organization in the short time working with him has been immeasurable."

Mike Ita

CEO & Founder

IT Corps

Manuel Palachuk International

"When Manuel told me that one day I would fire a client, I thought he was nuts. But I felt good after firing my first client. You can't serve everyone, and some clients are holding you back without you even knowing it."

Philipp Bauman

President

Manuel Palachuk International

"Having worked with many of (Manuel's) technicians and office staff on occasion it is obvious that his expectations for quality, attention to detail and communications are well conveyed."

John P. O'Banion

Patent Attorney

Manuel Palachuk International

"It was at this point that he pointed out and made me realize such a basic thing I had been missing for 8 years. When a call comes in, I have 4 hours to respond. I don't need to get stressed, distracted or go crazy, but simply manage my time and respond. This was actually a turning point in both the relationship and in my business mindset."

David Moadab

CEO

Manuel Palachuk International

"Manuel and I have worked very closely over the years ... on planned and unplanned projects including a complete storage server meltdown and our eminent migrating to a new set of servers the following year."

Dr. Paul McWhirter, MD

Manuel Palachuk International

"Manuel understands the IT service provider industry, having been in the industry for many years. He knows the struggles, and he knows the solutions that work."

John Verbrugge

President

Nonlinear Tech Inc.

Manuel Palachuk International

"Manuel has a genuine passion to take your ideal vision, combine it with his experience, and produce a polished product."

Mike Ita

CEO & Founder

IT Corps

Manuel Palachuk International

"Manuel's coaching has made a tremendous difference in my life as a whole. Before I met Manual, I did not see myself as someone who was in control of my career."

Robin Galley

Assistant Vice President

Manuel Palachuk International

"(Manuel) isn't lying when he says he takes you to the gym. My head muscle hurts ...in a good way!"

Jason R. Etheridge

President

Logic Speak

Manuel Palachuk International

"As a business owner, having an experienced Coach like Manny to provide guidance, advice, and training to our staff is simply invaluable."

Patrick Eloi

Owner and General Manager

Manuel Palachuk International

"Before working with Manuel, we were a small break-fix company and comfortable staying that way. At this point, we are an emerging MSP with absolute confidence in rapid growth and exponential expansion with a clear path."

David Moadab

CEO

Manuel Palachuk International

"(Manuel's) coaching has not only allowed me to see how I am in control, but also the importance of playing a proactive visionary role in every aspect of my life."

Robin Galley

Assistant Vice President

Manuel Palachuk International

"As a result of Manuel’s coaching, we have better service delivery, a scalable business model, increased profitability, and business growth. I would tell anyone considering using Manuel’s coaching to go for it; he will do wonders for your MSP business!"

Philipp Bauman

President

Manuel Palachuk International

"I have no doubt that Manuel can manage anything you put in front of him and will be a great asset in many ways."

Dr. Paul McWhirter, MD

Manuel Palachuk International

"Mr. Palachuk has always demonstrated the highest level of professionalism when working with our company."

"I feel that working with Manuel is an absolute and critical part of our company's future, survival and growth."

David Moadab

CEO

Manuel Palachuk International

"(Manuel's) methods are proven and when applied properly, you can only yield a positive outcome."

Mike Ita

CEO & Founder

IT Corps

Manuel Palachuk International

"What differentiates Manny from other Coaches is the fact that he's hands on with implementation and execution."

Patrick Eloi

Owner and General Manager

Manuel Palachuk International

"When things were difficult, Manuel helped me understand that there was a clear path to success."

John Verbrugge

President

Nonlinear Tech Inc.

Manuel Palachuk International

"I am excited about my future because Manuel's coaching has allowed me to trust in my own abilities."

Robin Galley

Assistant Vice President

Manuel Palachuk International

"(Manuel) has given me the tools which allow me to prioritize my workflow, which brings greater efficiencies to my daily processes, and frees up valuable time to be spent on the most important tasks."

Robin Galley

Assistant Vice President

Manuel Palachuk International

"It is most important to note that Manuel truly understands every aspect of our business and our product."

Stephen H. Watkins, Sr.

Owner and Senior Programmer

Manuel Palachuk International

"(Manuel) is very self-confident and with good reason as he commands the knowledge he possesses."

John P. O'Banion

Patent Attorney

Manuel Palachuk International

"I have worked with many people on many levels. I can truly say that Manuel is one of the most organized and focused individuals I know. I have observed his management of his company, projects and people and believe him to be very effective, dependable and dedicated."

Dr. Paul McWhirter, MD

Manuel Palachuk International

"What Manuel coaches is real life scenarios, not something from a book that sounds good but doesn't work or has never been implemented before. Manuel knows how to solve every common MSP pain point!"

Philipp Bauman

President

Manuel Palachuk International

"Manuel is an undiscovered gem in the rough. When the world discovers him and realizes his values, both in business and in life, he will be in extremely high demand and I hope still available to the little guys."

David Moadab

CEO

Manuel Palachuk International

"(Manuel is) simply not just another Coach on the sideline barking out what needs to be done! He's become part of our staff by assisting with implementation and execution."

Patrick Eloi

Owner and General Manager

Manuel Palachuk International

"The energy that (Manuel) puts into each session seems endless and his passion for mentoring shows."

Robin Galley

Assistant Vice President

Manuel Palachuk International

"Sometimes the best thing a coach can do is help you see that things are going to turn out OK. Manuel did that for me."

John Verbrugge

President

Nonlinear Tech Inc.

Manuel Palachuk International

"Before working with Manuel, we had not even heard of the concept of working and tracking time in real-time, which led to lost revenue from late billing, or even worse, forgetting to bill for work performed."

David Moadab

CEO

Manuel Palachuk International

"It's pretty awesome when someone that is your business coach looks past the "business" side of things and cares about the person he's working with."

Mike Ita

CEO & Founder

IT Corps

Manuel Palachuk International

"We're using Manuel's Agile Service Delivery process to take care of our customers in a logical, systematized and orderly fashion, and it is making all the difference."

Jason R. Etheridge

President

Logic Speak

Manuel Palachuk International

"I would and absolutely have recommended Manuel to others because of the value he brings to not just the company, but the people. He doesn't just help you run your business, he helps you get the spark back and enjoy your work."

David Moadab

CEO

Manuel Palachuk International

"I have found Manny's organizational and project management skills are above average due to his tendency to 'sweat the little things'."

Stephen H. Watkins, Sr.

Owner and Senior Programmer

Manuel Palachuk International

"Mr. Palachuk's troubleshooting skills and methods are far superior to most I have seen in the field."

John P. O'Banion

Patent Attorney

Manuel Palachuk International

"Working with Manuel has changed my outlook on the future completely; I now have a written out plan on how to get my business to the $1 million revenue per year mark, and then to two and more."

Philipp Bauman

President

Manuel Palachuk International

"During one of the most critical times for our business Manuel proved to be able to handle a great deal of stress and conflict."

Dr. Paul McWhirter, MD

Manuel Palachuk International

"(Manuel's) confidence and clarity is electrifying and contagious! He is able to help you open your mind's eye to see a greater vision, one that you are soon able to shape and mold into your own vision."

Robin Galley

Assistant Vice President

Manuel Palachuk International

"Manuel is thorough, consistent, and always has a great perspective on whatever change you need to make to your business."

Mike Ita

CEO & Founder

IT Corps

Manuel Palachuk International

"Manny is an individual with the Coaching skills, knowledge, and experience to assist a business owner like myself to help grow their business."

Patrick Eloi

Owner and General Manager

Manuel Palachuk International

"With Manuel’s Ten Golden Rules of PSA, I now understand the ‘gold standard’ of running an IT service business."

John Verbrugge

President

Nonlinear Tech Inc.

Manuel Palachuk International

"Because of Manuel's Agile Service Delivery methodology, we are finally going to be able to reliably scale and grow our company without having our growth implode on itself."

Jason R. Etheridge

President

Logic Speak

Manuel Palachuk International

"Any great mentoring relationship is an ongoing process. It is of utmost importance that I be able to consult with Manual from time to time in the future."

Robin Galley

Assistant Vice President

Manuel Palachuk International

"Of all the benefits of Manuel's coaching, the personal relationship is the most important to me. Manuel is my business coach, but at no time does it feel like it's business only. It's more of a personal relationship that improves my business."

David Moadab

CEO

Manuel Palachuk International

"Thanks to Manuel’s new work flow process and his encouragement, we have revamped our service delivery 180 degrees and replaced bad talent with new great talent. Without Manuel’s help and coaching, I would not have been able to transform my business for the better."

Philipp Bauman

President

Manuel Palachuk International

"Manuel's diligence and meticulous troubleshooting resulted in recovery of the storage server with all possible data intact."

Dr. Paul McWhirter, MD

Manuel Palachuk International

"(Manuel) is not only articulate but his ability to communicate on many levels in many media is very effective."

John P. O'Banion

Patent Attorney

Manuel Palachuk International

"I can't stress enough that having Manuel understand my business is one of the most important if not the #1 reason we chose to coach with him in the first place. Manuel has shown me how to transform my business and that it's possible to find good technical talent."

Philipp Bauman

President

Manuel Palachuk International

"If I had to rate the importance of working with Manuel in the future, on a scale of one to ten, definitely a ten!"

Robin Galley

Assistant Vice President

Manuel Palachuk International

"(Manuel) has coordinated and managed a number of software development, system migrations and roll-outs projects for my company in the past, always on time and always as expected.."

Stephen H. Watkins, Sr.

Owner and Senior Programmer

Manuel Palachuk International

"I had joined a Microsoft networking event and after the first few meetings, I began to notice a pattern: The most successful members seemed to have a common denominator, Manuel. This is what made me choose Manuel for coaching."

David Moadab

CEO

Manuel Palachuk International

"Manuel is direct and clear ... There's never any guessing as to what he means or what I should do."

John Verbrugge

President

Nonlinear Tech Inc.

Manuel Palachuk International

"What makes Manuel different is he is not just your coach, or your friend. He is everyone's friend and works hard at putting like-minded people together to encourage growth and learning."

David Moadab

CEO

Manuel Palachuk International

"I did not realize I could learn such important life lessons from a mentor or coach. Manuel was able to show me a whole world that I was unaware of."

Robin Galley

Assistant Vice President

Manuel Palachuk International

"(Manuel's) personality, no-nonsense attitude and unparalleled years of experience make for a winning combination ... We are so glad we found Manuel and can't wait to see what the next level holds!"

Jason R. Etheridge

President

Logic Speak

Manuel Palachuk International

"Having Manuel in my corner has significantly improved the path I walk, and continuing to learn from him can only further contribute to my success and growth."

Mike Ita

CEO & Founder

IT Corps

Manuel Palachuk International

"There is no doubt that (Manuel's) experience in the service industry has helped us put together many of our best processes in much less time than if were had continued on our own."

Stephen H. Watkins, Sr.

Owner and Senior Programmer

Manuel Palachuk International

"Looking back now, I can see the immense difference it has made in the way I view myself and the part I play in my own reality. It has truly been a life changing transformation."

Robin Galley

Assistant Vice President

Manuel Palachuk International

"I was never a big believer of needing a coach, but after working with Manuel, I would recommend a coaching program to any MSP business owner. Manuel really cares about you and your organization and gives 110% to make sure you succeed!"

Philipp Bauman

President

Manuel Palachuk International

"Manuel pointed out some very key things that were wrong with my company through the Business SWOT Analysis he performed, things that needed to be addressed. We then created a plan and started executing that plan."

Philipp Bauman

President

Manuel Palachuk International

"I believe Mr. Palachuk will bring imaginative innovation, dependability and high energy to any project or program with which he is involved. As a manager I have no doubt his integrity, dedication and drive will serve any company very well."