The cup does not register/record my intake on the Ozmo app

Close the lid properly. The middle LED light should be OFF to indicate that the lid is properly closed

Please wait for a few seconds as the cup needs to send the signal via Bluetooth to the Ozmo app.The cup will vibrate once to indicate that it is connected to the Ozmo app

The cup has seven (7) sensor to accurately measure water consumption. However tiny sips might not register right away. As you get closer to finishing your beverage, the cup will increase the sensitivity of the sensors and record smaller sips. The total amount of liquid you consume will always be accurately logged for as long as the cup stays connected to the Ozmo app