Note: Before making any registry modifications, ensure that you have a current and valid backup of the registry and the virtual machine. For more information on backing up and restoring the registry, see the Microsoft article 136393.

Note: If you are using vShield Endpoint for antivirus protection, please file a support request with VMware Technical Support and note this Knowledge Base article ID (2034490) in the problem description. For more information, see Filing a Support Request in My VMware (2006985).