Tawam launches prescription refill clinics

Al Ain, September 1, 2013

Al Ain-based Tawam Hospital, in affiliation with Johns Hopkins Medicine and part of the Abu Dhabi Health Services Company (Seha) healthcare system, has launched four prescription refill clinics, exclusively for its patients with chronic but stable conditions.

Patients in Al Ain can register to be served by these clinics and can receive the regular dosage of their prescribed medication there, without having to wait in queues at the hospital on a regular basis, said a statement.

The clinic will have a complete record of their condition and prescription dosage and will be able to dispense refills in a timelier, patient-centered manner, it said.

Dr Samra Abouchacra, consultant physician, said: “There are several benefits of prescription refill clinics, both to the hospital as well as to patients with chronic but stable conditions. For the hospital, this service will increase efficiency of patient flow as lesser number of patients will visit the hospital. Access to the hospital will automatically become easier for new patients as more appointment slots will get freed up. For the patients, the benefits are obvious including an almost automated delivery system.”

The four clinics are dedicated to sub-specialties and specific patient groups according to department guidelines and are located at Tawam Hospital premises, said the statement.

“Based on the uptake of this service and after taking into account the feedback from patients and from SEHA, we will look into extending this concept and providing delivery of prescription medication directly at the residences of patients with chronic but stable conditions,” added Dr Abouchacra. - TradeArabia News Service