Wednesday, January 11, 2006

I wanted to install Hathway Broadband at home

I wanted to install Hathway Broadband at home, and promptly a sales person visited my home on 21st Dec, 2005. He took the full payment, and informed me that wiring wiuld be complete in 5 days, and the connection would start on 1st Jan, 2006. Till date ( 11th Jan, 2006), forget about wiring, not a single person from Hathway tried to contact me. I call them up everyday, I get a response that there is some wiring work still pending at the back-end, which will be done in 2 days. They take my number everyday, but never call me.

I asked the person (Anil Kalap), who come to my house and took the cheque, to refund the money, but that also has not happenned.

I hope higher management in Hathway will notice this and respond to me.

3 Comments:

I applied for for broadband internet connection(4GB prepaid FTU) and they took a cheque of 1770/- from me and they said everything will be done means modem,cable and all this in 2-3 days. but after that we tried to contact them repeatedly and they keep on delaying us and today after 13 days they said its not possible to give connection at your home..because of some environmental conditions(wiring because of trees near by you and etc.). And my neighbourer has the same hathway connection..!!This is really really bad. This give us a lot of headache And if this is the thing they should have told me earlier only. Higher management should take care of this..at the earliest with proper explaination...

i contacted the cable agency for cable set box. I knew the set box-type NC1000 is nominated to indin cable system by the Manufacturer (Korean). But cable man connected ND-1200C/IN on 15-3-2008 and collected Rs.1300+50 service charges. It was so bad, it spoiled the clarity of the picture. Even without this box, only on cable we had 80% clarity(roughly). and it failed to work on 25th. every time it says no signal. but my neighbour was enjoing with out the box. and finally it stoppes responding to remote. Alas. I disconnected it and on the way to handover to cable man.I do not know when Indian Government stop allowing China's bogus goods. I heard BEL had developed a box. i do not know exactly.Apparao-hyderabad 047. 30 3 2008

i contacted the cable agency for cable set box. I knew the set box-type NC1000 is nominated to indin cable system by the Manufacturer (Korean). But cable man connected ND-1200C/IN on 15-3-2008 and collected Rs.1300+50 service charges. It was so bad, it spoiled the clarity of the picture. Even without this box, only on cable we had 80% clarity(roughly). and it failed to work on 25th. every time it says no signal. but my neighbour was enjoing with out the box. and finally it stoppes responding to remote. Alas. I disconnected it and on the way to handover to cable man.I do not know when Indian Government stop allowing China's bogus goods. I heard BEL had developed a box. i do not know exactly.Apparao-hyderabad 047. 30 3 2008