For people who are blind or have a visual impairment

Audio introduction

We offer an audio introduction each opera performance which describes the show and begins 15 minutes before curtain up. This audio introduction is available via a headset that is supplied free of charge. To pick up your headset, visit the information desk in the London Coliseum foyer. If you prefer, we can send you this in advance, either by CD in the post, or as an audio link via email. Simply email access@eno.org with your preference.

Large print and Braille

The cast list and synopsis for the opera is also available in Braille and large print on the night. Alternatively, we can send you this material in advance in the following formats: Braille, large print, CD or an email containing an audio link.

Guide dogs and assistance dogs

Guide dogs and assistance dogs are welcome inside the auditorium, but we are also very happy to look after guide or assistance dogs during the show – the choice is yours. We provide all dogs with a water bowl, and can take them for walks during the show.

Parking

There are a couple of disabled bays in St Martin’s Lane and in Charing Cross Road. However, these do get snapped up very quickly so we don’t recommend that you rely solely on them. Instead, we recommend getting dropped off at the theatre in time for the driver to get to Q-Park Trafalgar on Spring Gardens, which is on the other side of Trafalgar Square. ENO patrons receive a 50% discount at this car park, as well as other nearby car parks. To redeem your discount, please ask the foyer desk at the London Coliseum to validate your car parking ticket and present it to an attendant at your chosen car park. More information about disabled parking in the area is available here: