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What's safer? The cloud or your own IBM i?

Nobody understands the cloud. That's a common joke amongst IT professionals. It's often spoken tongue in cheek about laymen consumers uploading selfies by the millions as they constantly sync their devices without a clue in the world about what's actually happening to their data. While the concept of cloud-based data may confuse most consumers, two groups of people actually do thoroughly understand how the cloud works: the IT professionals who build and maintain the droves of servers on which all of our data is stored, and the hackers who spend their every waking moment trying to break into them.

Several high-profile servers have been compromised in recent years, including the Target credit- and debit-card thefts back in 2013 and more recently Home Depot, where a nationwide breach lasted for nearly five months before it was finally detected. The now notorious iCloud celebrity photo hacks that happened at the end of summer proved that not even the big boys are safe when it comes to hacking and data theft. In fact, if anything, it showed that the larger a service becomes, the greater the likelihood of an attack. This is because the more data a server contains, the greater the value a hack against it is worth. It becomes a juicy target. With enough time and know-how, any server can be cracked. The key to successful data security is in making sure that the server you choose takes a skilled hacker longer to break into than the data inside is worth. You don't have to outrun the bear; you just have to be faster than your friends!

Large companies are typically the target of hacks because of the sheer amount of valuable information that travels through their servers, but smaller businesses using generic servers with too many security holes are commonly hit as well. Small and medium-sized businesses that cannot afford to purchase their own server farm often outsource their data storage to larger companies that specialize in cloud technology. This is basically putting everybody's eggs in one basket. Breaking into one of these joint servers can grant a hacker access to the private data of potentially hundred's of businesses and their customers all at once. This is basically how the iCloud works, putting everyone's photos in one location. Credit card information and nude photos are probably the two most powerful motivators for a nefarious hacker.

If you're reading this article, your business probably already owns an IBM i, which means the solution to cloud data security is right in front of you. The IBM i can already serve data to all your employees, so why not allow it to handle your cloud service needs as well?

Taking control of your company's data is the first step toward maintaining security. By keeping your data on your own IBM i—a system well-known for its emphasis on secure, high availability data—you can remove your egg from the communal basket, eliminating the risk of a public server hack entirely. Storing your data in-house not only makes you a smaller target, but also tightens the inner circle of server administration. There's no longer any need to give strangers at a server farm access to your data. Sometimes the two kinds of people who understand the cloud—IT professionals and hackers—may be one and the same. A hacker working at a server farm could be the fastest way to a million-dollar data leak. When you run your own server on your IBM i, you can oversee which employees have access to your full system. There's no more uncertainty about security practices or any need to worry about external leaks.

Software packages exist on the IBM i that are capable of using the system's built-in HTTP server to turn a portion of your Integrated File System (IFS) into a completely secure drop box for your company's employees and/or customers. With a Customizable Online Server, user accounts can be automatically generated and maintained, giving your company a new avenue for secure document distribution. Establishing two-way communication between users and your server opens the door for all sorts of other online services. Similar to online banking, users can log in and retrieve secure, private information that may be too sensitive or too large to email. Documents, like quotes or statements, can be automatically generated upon request, without the need for employee oversight and delivered to customers on their time. Built-in monitoring of IP addresses and failed login attempts can prevent hacking before it even gets started.

Depending on your needs, here are some potential make-or-break features to consider when looking for software packages for a cloud alternative:

Online account registration and maintenance: Doing things manually will take you only so far. Packages that have a secure automatic system for account creation and maintenance have a leg up on the competition. Dedicating an employee to overseeing account changes might work if you have hundreds of accounts, but maintaining thousands requires an automated system. You can't have people waiting on email/password/security question changes. These things, along with adding and removing accounts, are expected to be instant, so it's vital to choose a package that can handle such requests automatically and in a secure manner, protecting both server and users.

Ability to handle both public and private documents: Public documents, like manuals and product information, are typically the same for everyone and are okay for everyone to see. On the other hand, private documents, like invoices and statements, need to be managed more securely. A good software package is capable of showing users only what they're supposed to see, serving up public documents as well as allowing for sensitive and personalized documents to be retrieved when the user is logged in.

Document/file uploads: If you want two-way communication with your users, it's important to choose a package that can handle document uploads as well as downloads. This can be a much more efficient way of retrieving information from your users than relying on email. Email has size restrictions, and attachments generally aren't automatically processed. Your server should have the capability of receiving and processing user uploads for you.

On-demand processes: Now we're getting into the real power of cloud alternative software on the IBM i. Your Customizable Online Server is on your IBM i, so it should have the capability of running any backend process available on your system that you allow it to access. A good software package will provide a safe way for your users to initiate processes such as generating and displaying lists of outstanding invoices or current statements. Having your server run commands on a user's behalf allows for true on-demand access to resources. You can set buttons to automatically generate shipping documents or send information back to you, and users are then able to initiate these processes at any time, regardless of your operating hours. Employees no longer have to handle these tasks because the server runs the commands automatically on a by-request basis.

Security: The largest factor to consider when choosing a Customizable Online Server is, of course, security. You're forming an outside connection to your IBM i, but you don't want to risk your company's data to do so. Any time you get into the realm of allowing file creations/deletions on your server, the potential for malicious attacks must be considered.

To be sure that your software package is secure, it must contain all of the following features:

Everything's logged: This includes all IP addresses of everyone connecting to your server and the requests they have made.

Count sign-on attempts: Users should not be allowed to guess. If there are too many sign-on attempts, the system needs to lock the account out but should also automatically reset after a reasonable amount of time (usually an hour).

Limited access: This is a big one. Users should not have access to anything outside of their accounts. As an example, you would never want to allow any customer to connect to your IBM i using a File Transfer Protocol (FTP), which would allow them to potentially overwrite files anywhere on the system and introduce viruses.

Safety features to combat Denial of Service (DoS) attacks: Does your package allow uploads? Make sure there's a feature that stops someone from filling your disk or placing files in off-limit directories. Abnormal behavior must be noticed and dealt with automatically.

If your software package does all of these things, you've made a good choice.

With the list of cloud and web service possibilities on the IBM i matching and even surpassing those available from external services, there's really no excuse not to take control of your company's sensitive data. As the old adage says, if you want something done right, you have to do it yourself. If you want your data to be secure, you have to know how it's being stored and maintained. Data leaks are no joke, costing companies and individuals millions of dollars in credit monitoring alone. Setting up and maintaining your own secure online server on the IBM i can be as easy as installing a new application.

Paul Keyes is a developer for Computer Keyes, located outside of Seattle, Washington. Established in 1978, Computer Keyes is a leader in Document Distribution software for IBM i. The company offers a 30-day free trial period on all of its software. This allows you to try out any of its complete packages before making any decisions. You may download the software and manuals directly from the Computer Keyes website. Also, Computer Keyes provides free hot-line technical support for as long as you license a product. Visit their Website, or contact them directly at [email protected].

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Your introduction to RCAC and Authority Collection

IBM has provided us with two powerful and very exciting security enhancements in the last two versions of IBM i.

Scott Forstie of IBM joins Carol Woodbury to demonstrate and describe the V7R2 feature called Row and Column Access Control (RCAC), which extends how you define which users have access to specific rows in a database file. RCAC also provides a way to mask data for all or selected users.

The recently released V7R3 adds Authority Collection. Authority Collection provides organizations and vendors with the ability to know exactly what authority is required to perform a task, eliminating the guesswork. Gone is the need to set *PUBLIC authority on database files to *ALL or to automatically grant service accounts *ALLOBJ special authority just because you’re unsure of what authority is required.

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Getting Started with IBM i Security: Securing PC Access

Protect your system from unauthorized network access through readily available PC tools

Experts’ fears surrounding the risks associated with poor configuration were recently confirmed by the 2016 State of IBM i Security Study. Published annually, the results reveal most Power Systems lack adequate security controls and auditing measures.

In this fast-paced webinar series, leading experts Robin Tatam and Carol Woodbury share insight into critical areas of IBM i security.

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No Time for IBM I Security? No Problem

“Security” is definitely on your IT staff’s to-do list, but how often does this item get checked off?

IT doesn’t have enough time for security—the 2016 IBM i Security Study proves it. The trouble is that data security isn’t a set-and-forget project. Data security on your IBM i requires on-going attention and expertise.

In this on-demand webinar, you’ll learn how to save time and work more effectively. We’re cutting to the core of IBM i security by outlining the simple strategy developed by our experts.

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Getting Started with IBM i Security: System Values

Set the tone for data protection with security-relevant system values

Experts’ fears surrounding the risks associated with poor configuration were recently confirmed by the 2016 State of IBM i Security Study. Published annually, the results reveal most Power Systems lack adequate security controls and auditing measures.

In this fast-paced webinar series, leading experts Robin Tatam and Carol Woodbury share insight into critical areas of IBM i security.

The series opens with an introduction to security-relevant system values.

System values are one of the fundamental elements of IBM i security. The security system values enable you to “set the tone” of security on your IBM i, enforce password composition rules, and enable auditing. Watch this on-demand webinar to see Carol Woodbury describe these system values and provide guidance on their best practice settings.

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Implementing Multiple Layers of Defense

Your IBM i holds a massive amount of data. In most organizations, that data constitutes a mission-critical and high-value asset.

How do you adequately protect the data residing on your IBM i, given its value to your organization? IBM has provided us with many options for protecting our data, but it’s now always clear how to select and implement the best options for your circumstances.

This recorded webinar describes IBM i’s different data security options, along with implementation recommendations and tips for getting started. Carol Woodbury, one of the world’s top IBM i security experts, also provides considerations to help you determine how many layers of security are right for your organization.

Data Breaches: Is IBM i Really at Risk?

IBM i is known for its security, but this OS could be more vulnerable than you think. Although Power Servers often live inside the safety of the perimeter firewall, the risk of suffering a data leak or data corruption remains high. Watch noted IBM i security expert Robin Tatam as he discusses common ways that this supposedly “secure” operating system may actually be vulnerable and who the culprits might be.

Easy Mobile Development

Watch this on-demand webinar and learn how to rapidly and easily deploy mobile apps to your organization – even when working with legacy RPG code! IBM Champion Scott Klement will demonstrate how to: - Develop RPG applications without mobile development experience - Deploy secure applications for any mobile device - Build one application for all platforms, including Apple and Android - Extend the life and reach of your IBM i (aka iSeries, AS400) platform You’ll see examples from customers who have used our products and services to deliver the mobile applications of their dreams, faster and easier than they ever thought possible! Watch this Webinar Now!

Profound UI: Unlock True Modernization from your IBM i Enterprise

Modern, web-based applications can make your Enterprise more efficient, connected and engaged. This session will demonstrate how the Profound UI framework is the best and most native way to convert your existing RPG applications and develop new modern applications for your business. Additionally, you will learn how you can address modernization across your Enterprise, including databases and legacy source code, with Profound Logic. We will demonstrate how Profound UI: - Goes beyond simple screen-scraping to truly modernize your RPG applications - Uses RPG Open Access and your own RPG code and development talent to modernize - Supports rapid development with an easy-to-use, drag-and-drop Designer - Integrates with our on-the-fly modernization, mobile development, and Enterprise Modernization solutions

5 New and Unique Ways to Use the IBM i Audit Journal

High availability for IBM i has been a hot topic in 2017, jumping 20% from our 2016 survey to take the #2 seat on IT priority lists just behind cybersecurity. And no surprise with these two topics so closely tied to your most valuable asset: your irreplaceable business data. With major airline outages last year and the recent ransomware attacks, you must be asking yourself: am I doing everything I can to protect my organization’s data? Tune in as our panel of IBM i high availability experts—Tom Huntington, Matt Staddler, and Cole Ragland—deliver lively discussion around the top high availability issues of today, including:

Why companies don’t test role swaps when they know they should

Whether high availability in the cloud makes sense for IBM i users

Why some organizations don’t have high availability yet

How to get high availability up and running at your organization

High availability considerations for today’s security concerns

There are no do-overs when it comes to your data. Once it’s gone, it’s gone...unless you have a data replication layer in place to protect it. Learn the value of these strategic solutions and how you can implement them in a hurry—watch now!

Profound.js 2.0: Extend the Power of Node to your IBM i Applications

In this Webinar, we'll demonstrate how Profound.js 2.0 enables you to easily adopt Node.js in your business, and to take advantage of the many benefits of Node, including access to a much larger pool of developers for IBM i and access to countless reusable open source code packages on npm (Node Package Manager). You will see how Profound.js 2.0 allows you to:

Make Modern Apps You'll Love with Profound UI & Profound.js

Roses are red, your UIs are green...It's time to make your apps proud to be seen! Whether you have green screens or a drab GUI, your outdated apps can benefit from modern source code, modern GUIs, and modern tools. Profound Logic's Alex Roytman and Liam Allan are here to show you how Free-format RPG and Node.js make it possible to deliver applications your whole business will love.In this webinar, you'll learn how you can use both Profound UI and Profound.js to:

Transform legacy RPG code to modern free-format RPG and Node.js

Deliver truly modern application interfaces with Profound UI

Extend your RPG applications to include Web Services and NPM packages with Node.js

This webinar will include a live product demonstration and Q&A with the presenters.

Download and watch today!

2017 IBM i Marketplace Revealed

IBM i is one of technology’s best-kept secrets, with little information available about what IBM i users are doing on this server. Even companies that use this technology struggle to explain to their own teams what IBM i stands for and who else is using it. The IBM i Marketplace Survey—now in its 3rd year—was designed to solve this problem. Watch this on-demand webinar for the exclusive results of the 2017 survey. IBM i Champion Tom Huntington is joined by a panel of technology experts to discuss year-over-year trends and new insights. The panel will discuss:

What other platforms do you run alongside IBM i?

What programming and Open Source languages are you using?

What are your top IT issues?

What version of POWER and what OS level is most prevalent?

Are you expanding your usage of IBM i?

Is IBM i a good ROI?

The expert panel will provide industry insight and comments about the results. When the webinar concludes, you’ll get access to the full results.

Accelerating Programmer Productivity with Sequel

Most business intelligence tools are just that: tools, a means to an end but not an accelerator. Yours could even be slowing you down. But what if your BI tool didn't just give you a platform for query-writing but also improved programmer productivity? Watch the recorded webinar to see how Sequel:

Makes creating complex results simple

Eliminates barriers to data sources

Increases flexibility with data usage and distribution

Accelerated productivity makes everyone happy, from programmer to business user.

Business Intelligence is Changing: Make Your Game Plan

Everyone wants a piece of your business data. But keeping up with data access requests in the era of constantly growing data is a challenge. As a result, your IT department can be overwhelmed, inundated, and constantly needing to play catch-up. It’s time to develop a strategy that will help you meet your informational challenges head-on. Watch the webinar to learn how to set your IT department up for business intelligence success in 2018. You’ll learn how the right data access tool will help you:

Access IBM i data faster

Deliver useful information to executives and business users

Empower users with secure data access

Ready to make your game plan and finally keep up with your data access requests?

Controlling Insider Threats on IBM i

Let’s face facts: servers don’t hack other servers. Despite the avalanche of regulations, news headlines remain chock full of stories about data breaches, all initiated by insiders or intruders masquerading as insiders. User profiles are often duplicated or restored and are rarely reviewed for the appropriateness of their current configuration. This increases the risk of the profile being able to access data without the intended authority or having privileges that should be reserved for administrators. Watch noted security expert Robin Tatam as he discusses a new approach for onboarding new users on IBM i and best-practices techniques for managing and monitoring activities after they sign on.

Don't Just Settle for Query/400...

There’s a better way to run your queries. With an advanced query tool like Sequel Data Access, you can deliver the IBM i data your organization needs quickly and efficiently—without the hang-ups. In this session, we’ll address common frustrations with Query/400, discuss major data access and distribution trends, and help you understand what to look for in a more advanced query tool. Plus, you’ll learn how a tool like Sequel lightens IT’s load by:

Accessing real-time data, so you can make real-time decisions

Providing run-time prompts, so users can help themselves

Delivering instant results in Microsoft Excel and PDF, without the wait

Watch the webinar and learn why you shouldn’t just settle for Query/400.

How to Manage Documents the Easy Way

What happens when your company depends on an outdated document management strategy? Everything is harder. Capturing documents means scanning and filing—which takes you away from tasks that actually matter to the business. Managing documents means sorting through an endless sea of shared folders or filing cabinets—and sometimes documents can’t be found. Distributing documents means following a frustrating, manual process for routing documents internally and sending them to vendors and customers. You don’t need to stick with status quo anymore. Watch the webinar to learn how to put effective document management into practice and:

Capture documents faster, instead of wasting everyone’s time

Manage documents easily, so you can always find them

Distribute documents automatically, and move on to the next task

Lessons Learned from the AS/400 Breach

Get actionable info to avoid becoming the next cyberattack victim. In “Data breach digest—Scenarios from the field,” Verizon documented an AS/400 security breach. Whether you call it AS/400, iSeries, or IBM i, you now have proof that the system has been breached. Watch IBM i security expert Robin Tatam give an insightful discussion of the issues surrounding this specific scenario. Robin will also draw on his extensive cybersecurity experience to discuss policies, processes, and configuration details that you can implement to help reduce the risk of your system being the next victim of an attack.

Monitor VIOS (and AIX) from Your IBM i

Virtual I/O Server (VIOS) runs on AIX and allows you to share input/output resources across logical partitions. The health of your VIOS server is critical to the performance of all your Power server partitions, so monitoring it is a must. Our 2017 IBM i Marketplace Survey Results uncovered a cool trend: an increasing number of IBM i shops are running AIX instances alongside IBM i on Power Systems servers. We like to see these systems playing nicely together on the same server, though it does shine a spotlight on shared resources. During this 30-minute recording, our experts demonstrate the new VIOS and AIX monitoring capabilities in Robot Monitor. You’ll learn about:

The top AIX metrics that impact VIOS

Real-time monitoring with dashboard displays

Threshold and notification options

Identifying trends to better allocate resources

With VIOS/AIX running alongside IBM i, you need visibility into your entire Power environment. Watch now to see how Robot Monitor can get you there!

Overwhelmed by Operating Systems?

You’re responsible for looking after Windows, Linux, AIX, and VIOS, but you worry that you don’t understand their complexities well enough to make your job effective—or easy. No problem! Simplify the management of multiple operating systems and applications without becoming experts in each area. In this 30-minute recorded webinar, our experts demonstrate how you can:

Manage multiple platforms from a central location

View monitoring results in a single pane of glass on your desktop or mobile device

This presentation includes a live demo of Network Server Suite and shows how easy monitoring multiple operating systems and applications can be using point-and-click technology.

Real-Time Disk Monitoring with Robot Monitor

When IBM i disk space pulls its notorious disappearing act, you don’t have time to waste figuring out how the trick is done. You need to know when disk space starts to disappear and where it has gone before system performance and productivity start to suffer. Looking behind the curtain to keep a close eye on disk space—especially in a multi-partition environment—can have its challenges, but every good admin can have an ace up their sleeve. Our experts will show you how Robot Monitor can help you pinpoint exactly when your auxiliary storage starts to disappear and why, so you can start taking a proactive approach to disk monitoring and analysis. You’ll also get insight into:

The main sources of disk consumption

How to monitor temporary storage and QTEMP objects in real time

How to monitor objects and libraries in real time and near-real time

How to track long-term disk trends

Start seeing through the sleight of hand and get instant visibility into disk usage. Add advance warning of potential threats and—abracadabra!—you’ll reduce the risk of disk space depletion and curb the sudden flurry of activity to clean things up.

Stop Re-keying Data Between IBM I and Other Applications

Still following manual processes for extracting and transferring data across platforms? You’re not alone. Many business still depend on RPG for their daily business processes and report generation. And that leads to a lot of manual effort. Wouldn’t it be nice if you could stop re-keying data between IBM i and other applications? Or if you could stop replicating data and start processing orders faster? Or what if you could automatically extract data from existing reports instead of re-keying? It’s all possible. Watch this webinar to learn about:

The data dilemma

3 ways to stop re-keying data

Data automation in practice

Plus, you’ll see a demonstration of how data automation software from HelpSystems will help you finally stop re-keying data.

Protecting your organization from cyberthreats has never been more important—or more difficult. IT pros have many tactics to choose from, but time (and budgets!) are not unlimited. The key is prioritizing risks and identifying the most effective ways to mitigate the danger. In 2018, HelpSystems surveyed more than 600 IT and cybersecurity professionals to find out what security exploits loom largest and what strategies they’re turning to for protection. In this on-demand webinar, our team of cybersecurity security experts analyzes results. You’ll learn about:

Security strategies your peers are most interested in implementing

How managers and executives prioritize security

Who is responsible for cybersecurity at organizations around the world

Where IT pros turn for assistance with security

You'll also get practical tips for using this data to drive cybersecurity conversations at your organization.

The Top Five RPG Open Access Myths....BUSTED!

When it comes to IBM® Rational® Open Access: RPG Edition (also known as RPG Open Access), there are still many misconceptions - especially where application modernization is concerned!

In this Webinar, we'll address some of the biggest myths about RPG Open Access, including:

The RPG language is outdated and impractical for modernizing applications

Modernizing with RPG OA is the equivalent to "screen scraping"

This Webinar features IBM i expert Alison Butterill, and Profound Logic’s Brian May and Alex Roytman.

Watch the On-demand Webinar Now!

Time to Remove the Paper from Your Desk and Become More Efficient

Do your users keep paperwork on their desk until it's processed? Are people constantly removing documents from filing cabinets? What happens when your company depends on an outdated document management strategy? Too much paper is wasted—approximately 1,000 pages per month per worker. Attempts to locate documents in endless filing cabinets drive your employees crazy. And distributing documents to customers, vendors, and business partners is expensive and takes up far too much time. These are just three common reasons why it might be time for your company to implement a paperless document management system. Watch the webinar to learn more and discover how easy it can be to:

Capture

Manage

And distribute documents digitally

Plus, our experts will provide a live demonstration of how implementing a document management solution will quickly solve your paper-based problems, so you can be more

IBM i: It’s Not Just AS/400

IBM’s Steve Will talks AS/400, POWER9, cognitive systems, and everything in between

Are there still companies that use AS400? Of course!

IBM i was built on the same foundation.Watch this recorded webinar with IBM i Chief Architect Steve Will and IBM Power Champion Tom Huntington to gain a unique perspective on the direction of this platform, including:

TRY the One Package That Solves All Your Document Design and Printing Challenges

Produce bar code labels, electronic forms, ad hoc reports, and RFID tags – without programming! MarkMagic is the only document design and print solution that combines report writing, WYSIWYG label and forms design, and conditional printing in one integrated product. Why support 5 different products, when you can do it all with MarkMagic?

Backup and Recovery on IBM i: Your Strategy for the Unexpected

Disaster protection is vital to every business. Yet, it often consists of patched together procedures that are prone to error. From automatic backups to data encryption to media management, Robot automates the routine (yet often complex) tasks of iSeries backup and recovery, saving you time and money and making the process safer and more reliable. Automate your backups with the Robot Backup and Recovery Solution. Key features include: - Simplified backup procedures - Easy data encryption - Save media management - Guided restoration - Seamless product integration Make sure your data survives when catastrophe hits.Try the Robot Backup and Recovery Solution FREE for 30 days.

Manage IBM i Messages by Exception with Robot

Managing messages on your IBM i can be more than a full-time job if you have to do it manually. Messages need a response and resources must be monitored—often over multiple systems and across platforms. How can you be sure you won’t miss important system events? Automate your message center with the Robot Message Management Solution. Key features include: - Automated message management - Tailored notifications and automatic escalation - System-wide control of your IBM i partitions - Two-way system notifications from your mobile device - Seamless product integration Keep your critical applications and data available. Try the Robot Message Management Solution FREE for 30 days.

MS Office Connector for Query/400...FREE Trial!

NGS' Qport Office enables Windows users to run IBM Query/400 queries to: - Create and update Excel spreadsheets and Access databases - Create Word documents - Send to Windows screen and PC printers No query conversion is required. Works with i5/OS V5R1 & above. Installs in minutes! If you don’t have a budget to replace IBM Query/400, but want your users to have one click enhanced output of their queries.... Request the online license agreement and product download instructions today! Offer good through December 31, 2016.

Control and Monitor User Access from Desktop PCs (ODBC, FTP)

Protect your company by monitoring network traffic to your IBM i servers with the industry-leading exit program, PowerTech Network Security. Without visibility into IBM i's exit points, your users could be viewing, changing, or even deleting sensitive data—and you wouldn’t know! Network Security lets you monitor and control access to over 30 exit points, including:

ACO MONITOR Manages your IBM i 24/7 and Notifies You When Your IBM i Needs Assistance!

More than a paging system - ACO MONITOR is a complete systems management solution for your Power Systems running IBM i. Managing the complexities of today's operating systems, business applications, and networks challenges even the most knowledgeable IT professionals. The cost to an enterprise of unplanned downtime, loss of human expertise during sick leave or vacation, and system/application or environmental failure can be devastating. ACO MONITOR manages your Power System 24/7, uses advanced technology (like two-way messaging) to notify on-duty support personnel, and responds to complex problems before they reach critical status.