"Now, to me, if it had of been a scrape on the knee, a cut on the arm,
something like that - that's what I class as an accident, not forgetting
about a child in a van for that amount of time.

"That's just neglect, to me," she said.

Six-year-old Aiden cannot be left alone now, Ms Moe said.
"For one, he won't sleep in his own bed, he doesn't like being anywhere
on his own. Even playing, he's gotta have someone in the room with him,"
she said.

Her children have been withdrawn from the programme and Ms Moe said she is not sure if she will enrol them in another.

"I really don't know at this point ... I really don't know what I'm going to do about it," she said.

The council said the driver was also upset by what happened, and had apologised to Ms Moe.

"This has not happened before and is not consistent with our child
safety practices and our normal procedures," a council spokesperson
said.

"We would like to reassure parents that in addition to our established
safeguarding protocols, our drivers will now have to carry out a more
comprehensive physical inspection of our vehicles and a passenger count
to ensure that no one is left on board after any journey."

The council has launched an investigation into the incident, and leisure
operations manager Garth Dawson said changes had already been made.

Drivers will now have to carry out a more comprehensive, physical check
of vehicles and count passengers to ensure no one is left on board, Mr
Dawson said.