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stuff.co.nz EQC UPDATE APRIL 30, 2016, NORTHERN OUTLOOK 9 KEEPING YOU INFORMED | APRIL 2016 Investigating a safe and cost-effective hybrid shear wall solution for future builds Testing the strength of timber and steel walls on the world’s biggest, full scale shake table will be undertaken for the first time thanks to a grant from the Earthquake Commission (EQC). Damage from one of the February 2016 earthquakes. First deadlines for February 2016 earthquakes approaching “Already 10% of the contents claims we have received from the February 2016 quakes have been settled and we anticipate that almost all claims will be settled by the end of September this year,” said Ms Lapin. “The settlement of these claims will definitely not slow the progress of claim settlements for the 2010 and 2011 earthquake events.” DIFFERENT APPROACH EQC’s February 2016 Event Response Manager, Jayne Lapin. The deadlines to lodge damage claims for the February 2016 earthquakes in Christchurch are fast approaching, says EQC February 2016 Event Response Manager, Jayne Lapin. If your home, land or contents suffered damage in the 14 February earthquake, your claim must be lodged by: 16 MAY 2016 The deadline for lodging a claim for home, contents or land damage suffered in the 29 February earthquake is: 30 MAY 2016 “EQC cannot help someone under the EQC Act, if they miss the relevant deadline for lodging their claim, so we strongly encourage Christchurch homeowners who suffered damage to homes from the 14th or 29th February quakes to lodge a claim – no matter how minor,” Ms Lapin says. EQC has started settling claims for Christchurch residents who suffered damage in the February 2016 earthquakes. The first priority was vulnerable customers whose homes were earthquake damaged. Now work has started to progressively contact other customers. EQC is speeding up claims processing for this event, using a different approach, built on lessons learned from previous natural disaster events in New Zealand. Most customers will be phoned to verify information through desktop assessment in order to cash settle their claim. Assessors will not necessarily visit people’s homes, if claims can be verified and assessed by phone from information and evidence provided by customers. Claim spot checks, auditing and other methods are being used to help safeguard against fraud. EQC will not manage repairs for the February 2016 earthquake event, unless there is a good reason to, i.e. if a claim is complex, there is extensive damage or a customer’s circumstances require it. People can lodge claims with EQC: • online at www.eqc.govt.nz/claims • by emailing info@eqc.govt.nz • or phoning 0800 DAMAGE (326 243) CONTENTS DAMAGE CLAIMS Customers will need to complete a Schedule of Contents form, listing all damaged items. This should include the make, model and serial number of any damaged appliances. Forms can be found at www.eqc.govt.nz/ claims/make-claim/contents-claim or by calling: 0800 DAMAGE (0800 326 243). Support agencies available for customers The Earthquake Commission continues to work with customer advisory agencies to progress the settlement of customer claims, and answer customer queries. Residents can continue to be supported through: • Residential Advisory Service, 03 379 7027 • Canterbury Earthquake Temporary Accommodation Service, 0800 673 227 • Earthquake Support Coordination Service, 0800 777 846 • EQC, 0800 DAMAGE (0800 326 243) • OR, your individual insurer. 0800 DAMAGE (0800 326 243)OR VISIT WWW.EQC.GOVT.NZ Remember to: • Take photographs of all of your damaged items (if possible), and clearly state whether it is earthquake damage. The more information you can provide EQC, the better. • Include valuations, quotations and receipts for items of significant value (greater than $500). Your retailer will usually have records for new items you have purchased. • Ensure you include your EQC claim number on the Schedule of Contents form, and all other supporting documents (e.g. photos, valuations) you send to EQC. • You should have received your claim number by email or phone, depending on which EQC channel you used to lodge your claim, e.g. email, phone, visiting website. • Keep all damaged items, unless they are perishable or dangerous – especially those of significant value (greater than $500) – in case EQC needs to inspect them. • EQC may need to inspect the items you have kept, or photographic evidence of items destroyed, to approve your claim. • EQC covers the cost of removal or disposal of damaged contents. To claim disposal costs, please send your receipts to EQC, noting your claim number on the receipt. Customers can send their completed Schedule of Contents form and all additional information to: The National Claims Team Earthquake Commission PO Box 311, Wellington 6140 A short video which explains the process can be viewed at www.eqc.govt.nz/canterbury The Canterbury rebuild is a proving ground for new, earthquake resilient construction designs such as lightweight, low-rise buildings that need bracing or shear walls. But do we need newer, imported materials or can we do just as good a job by improvising with cost effective materials that are already available? The University of Canterbury’s Dr Minghao Li, one of the recipients of EQC’s Biennial Research Funding programme. That’s what Canterbury University’s Dr Minghao Li is exploring with a $67,000 grant from EQC’s Biennial Grants Programme. The research will involve a collaborative test project on a full-scale, five-storey timber-steel hybrid structure using the world’s largest shake table in China. “This shake table facility is powerful enough to test the actual performance of the proposed hybrid structure under strong earthquake ground motions, such as the ones from the Canterbury Earthquakes,” Dr Li says. “The research will investigate how the timber and steel elements in the hybrid system would be integrated to give the optimal seismic performance. It will consider what fasteners and sheathing materials would be suitable for New Zealand’s construction market and what could be the most cost effective overall solution. “We’ll have a better idea of the research findings in 2017 and this will feed into ongoing earthquake strengthening design and builds in New Zealand,” Dr Li says. His research is one of 15 projects which have received $1 million in funding from EQC’s 2016 Biennial Grants Programme. The Programme is part of $16 million granted by EQC each year to high quality research that builds knowledge about New Zealand’s natural disasters.