Café Assistant

Durham University - University Catering

The positions are term time, fixed term contracts until December 2018, 30 hours per week over 26 weeks and 16 hours per week over 26 weeks. Salary detailed is pro-rata.

Durham University is seeking 2 Café Assistants to support the day to day café operations.

We are a team of 500, providing fresh and exciting catering throughout Durham University. This includes college dining halls, college bars, visitor attractions and branded retail catering outlets

Our students are extremely important to us but we also provide catering to University colleagues, commercial guests, and VIPs including royalty.

Please apply with a CV and covering letter.

Responsibilities

Cafe Service

Working as part of the Catering Team you will ensure that; Food service and cafe areas are set up to an exceptional standard and in line with standard operating procedures Cafe areas remain clean, tidy and a safe working environment is maintained at all times Food and beverage is served, replenished and correctly presented in line with standard operating procedures After service, all food areas are cleared, cleaned and all equipment is appropriately stored.

Customer Service

Share menu and food product knowledge, including advising on individual special dietary requirements Anticipate individual needs and proactively provide assistance where required (for example giving directions to a lost conference delegate) Ensure that all customer feedback is brought to the attention of your line manager Be friendly, helpful and attentive towards all students, colleagues and guests.

Cleaning

Working as part of the Catering Team you will ensure that; Catering areas are cleared and equipment is cleaned to an exceptional standard and in line with cleaning schedules Washing up is completed to an exceptional standard, this will include the use of an automatic dishwasher.

Health and Safety

Maintain a safe and secure working environment in line with University Health & Safety procedures Report any maintenance defects, accidents and near misses to your line manager Maintain personal hygiene and appearance to an exceptional standard and in line with standard operating procedures Adhere to cash handling standard operating procedures.

Other Duties

Completing all reasonable requests from line management To work flexibly in other cafes, colleges and other areas within University Catering, to support holidays, sickness and changes in business demands.