Taking action and making a complaint

Don't just yell and scream to let off steam, get the outcome you want with some targeted complaining.

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For more than 60 years, CHOICE has been in the business of dealing with businesses that mess consumers around. We've heard all their excuses when they don't deliver the goods or services that you expect and deserve, and we encourage you to stand up and have a whinge – because we all know which wheel gets the grease!

The consumer rights and advice team

When it comes to companies that treat consumers unfairly, our CHOICE experts get pretty worked up. It's their job to keep these guys honest – simple as that. Our experts give you tips on how to complain and who to complain to, so you get taken seriously and treated fairly.