Our Dogs and Cats have been getting used to having us around during these past couple of months. We’ll be talking with Professional Dog Trainer Kama Brown about techniques we can use to help our dogs and cats work through this transition period. So bring your training and behavior questions and we’ll help you out.

In an effort to maintain social distancing and comply with the directives from the City of St Louis we’re initially allowing three customers in the shop at one time. As we get more comfortable with this new transition and get further direction from the City we’ll look at expanding this.

Our team will be wearing masks in the shop and for Curbside Pickup and we ask that all of our in-shop customers wear masks when in the shop for everyone’s health and safety.

We’ll have one-way direction for our entrance and exit. Customers will enter through our front doors on Park Avenue and exit through our patio and through our front gates.

We’re encouraging everyone to use contact-less payment like Google Pay or Apple Pay whenever possible. We would also prefer that all transactions are through a credit/debit card and not cash at this point in time.

Everyone should maintain the appropriate social distance from each other including when checking out when in the shop and our team will be doing the same.

We’ll be following all of the guidelines provided by the CDC and the City of St Louis.

Our Self Service Wash will remain closed for the time being. We plan on re-opening these facilities in June but still maintaining social distance. We’re working on making sure our teams are comfortable with the new procedures as we make this transition together.

We’ve temporarily suspended Walk Up Nail Trims but we will have designated Nail Trim Days set up by appointment. We’ll be posting these on our social media channels and in our Daily Updates on Facebook.

If possible, we’d prefer that orders be placed on-line rather than calling due to the call volume we’ve been receiving. It will help us to better manage your service levels. We are installing a new phone system which we’re hoping will help all of us. We understand that not all of our products are currently online and of course you can call us to order these items. We appreciate your patience and understanding.

Edwardsville – Re-open TBD

We’re going to follow the orders of the Illinois Governor’s Office in terms of re-opening. We’ve set a tentative opening day of Monday, June 1 as our open date for Edwardsville.

We’ll keep you posted as we finalize more of our opening details. We appreciate your patience and understanding.

If possible, we’d prefer that orders be placed on-line rather than calling due to the call volume we’ve been receiving. It will help us to better manage your service levels. We understand that not all of our products are currently online and of course you can call us to order these items. We are installing a new phone system which we’re hoping will help all of us. We appreciate your patience and understanding.

Join us for another episode of In The Kitchen with Four Muddy Paws on Thursday, May 13 at 2 pm CST for our Facebook LIVE talk with Spencer Williams, Founder, President, CEO of West Paw based in Bozeman, Montana. We’ll get an insider’s look at what makes this company so unique including their commitment to dogs, the people who love them and the environment. Spencer will take us on a tour of the facility so you’ll see how their super fun Zogoflex toys are made, the sewing room and more.

We had the opportunity to tour their facility a few years ago and it was so cool to see and meet the people who create some of our favorite dog beds, toys, collars, leads and more all in the USA.

Here’s our latest installment of our In The Kitchen with Four Muddy Paws. On Thursday, April 30, 2020 we had an opportunity to do a virtual chat with Ryan from Farmina Pet Foods to learn how this Italian company blends science and nature to create their diets for dogs and cats. Offering an assortment of options including a unique grain-free formula, ancestral or low-grain options and their specialty diets we believe there’s a diet for every dog or cat.

We have over 2000 items in our on-line shopincluding most of our dog and cat foods and treats. This includes our raw diets, freeze-dried and dehydrated and dry and wet diets and Supplements too. We do not have every item we carry on-line yet but we’re continuing to add new items every week. If you’d like to order something that you know we carry please call our shop and we’d be happy to help you out.

Lafayette Square 314-773-7297Edwardsville 618-692-4729

Curbside and In-store Pick Up You can now order on-line and choose Curbside Pick Up as an option. We’ll let you know when your order is ready and you can either pick it up in the shop or let us know when you’re out front and we’ll run the order out to you, curbside. We’re open Monday – Saturday 10 AM – 5 PM and Sunday 11 AM – 4 PM

Free Local Delivery We offer Free Local Delivery with a $25 minimum purchase. We’re currently delivering Monday – Saturday in the St Louis Market and we delivery Monday – Wednesday – Friday in the Edwardsville market. Just Order by Noon for Same Delivery on our delivery days.

Shipping You can also choose shipping and we’ll ship our products out to you. We offer free shipping on orders of $49 or more and Everyday Low Shipping on some of our product categories like our dry foods, cat litter, cans, etc. See our Shipping FAQ’s for more details.

Place your order by Noon either on-line or by phone and you’ll get your delivery the SAME DAY or Next Day delivery!

Hands free Curbside Pick Up is easy too. Just place your order online or give us a call and we’ll have your order ready to go. When you’re at the shop just let us know if you’ve like us to set the product out for you to pick up or we can put it in your trunk for you keeping all of us safe.

You can place your online order as late as 4:45 pm for pick up by 5 pm Monday – Saturday and by 3:45 pm for pick up on Sunday.

Gift Cards We’re now offering Gift Cards online. Gift cards purchased online must be used online and Gift cards purchased in-store must be used in-store. Thanks for your understanding.

Shipping You can also choose shipping and we’ll ship our products out to you. We offer free shipping on orders of $49 or more and Everyday Low Shipping on some of our product categories like our dry foods, cat litter, cans, etc. See our Shipping FAQ’s for more details.

Grooming Our grooming teams are back! We’ll be starting up our grooming again the week of May 4. See more details here!

Nail Trims Currently Nail Trims are only included with our grooming appointments. We will be scheduling special walk-up Nail Trim Days later in May. We’ll continue to keep you posted.

Self Service Wash Our Self Service Wash Stations are CLOSED as of Wednesday, March 25 out of an abundance of caution. We’ll keep you posted when they’ll open again.

Phones Please have patience when calling our shops. Our phones have been exceptionally busy. We are expanding our phone lines to handle the extra volume with grooming coming back. We really appreciate your understanding and patience as we work through these extraordinary days.

Extra Cleaning and Sanitizing We are continuing on working to keep our shops as clean as possible. We have increased the cleaning and sanitizing of surfaces multiple times per day including our door bells, door handles, sales counter area, freezers, self service wash and our shopping baskets, pin pads, bathroom and other areas.

Our Teams We are asking and supporting our team to stay home if they have any flu-like symptoms of coughing, sneezing, shortness of breath, or a fever. We have found it necessary to temporarily reduced our staffing.

Our Inventory We are experiencing very busy days as everyone is stocking up for their loved ones. We’re doing our very best to stay in-stock for you and at this point we’re not having any large out-of-stock situations from our distributors although we’ve had some issues with certain products. We do ask that you purchase what you need and not purchase multiple months worth of products at once. We ask this so that everyone can have the foods that they need for their pets. We have not set any limits yet and we hope not to have to in the future if everyone remembers their neighbors. If you would like to order more food to have on-hand, please let us know by 9 am on Monday’s and your product should be here the same week, on Thursday’s. We’ll call you to let you know it’s arrived. This way we can do our best to keep product on our shelves for everyone. Thanks for your help and patience.

Pet Food Pantry’s We’d like to remember all of those people who are not able to work at this time but still have their pets to take care. Please consider buying some extra food to donate when you visit us so that someone else’s pet can eat too. We have a Pet Food Pantry set up at each shop for people that need help in feeding their animals. If you’d like to donate please order on line and we’ll place your food in our pantry. e really appreciate everyone who make a donation. It’s very much appreciated. It’s times like these that we’re compelled to come together and remember our neighbor’s we haven’t met but who need our help. We thank you, in advance, for your support.

We’re following the guidelines of the CDC and trying to maintain our social distancing and doing just basic business by supporting you. In light of this, we’ve either suspended or postponed some of our special events in light of the current situation. We’ll continue to update you as we move forward.

Pets and COVID-19

There is no reason to think that any animals including pets in the United States might be a source of infection with this new coronavirus.

To date, CDC has not received any reports of pets or other animals becoming sick with COVID-19.

At this time, there is no evidence that companion animals including pets can spread COVID-19. However, since animals can spread other diseases to people, itâ€™s always a good idea to wash your hands after being around animals.

You may be preparing yourself and your family for a period of social distancing or quarantine. Make sure to also include your pets in your planning, including having a two-week supply of pet food and pet medicines available: Pet Disaster Preparedness Kit

THANK YOU!

Extraordinary Times require Extraordinary Kindness and Patience.Let’s All Be Extraordinary!

We all face an uncertain future and there’s little doubt that we could all use more grace and kindness. It seems like grace and gratitude are the key to reducing our anxieties right about now but we’re blessed with the unconditional love of our pets. It’s time to lean on them, soak in their love and they certainly deserve our time and attention more now than ever before. We’re so very passionate about the health and well-being of your pets and we’re going to strive to keep doing what we’re doing for as long as possible but whatever happens please know that we’ll do whatever we can to help you as best we’re able.Thank you for being there for us as we are for you.All our best,Jeff, Matt, Potter and the team at Four Muddy Paws

Pet Grooming Opening Week of May 4!

As we gear up to start grooming again at Four Muddy Paws during this Pandemic we will be implementing social distancing practices to keep everyone as safe as possible. Our groomers will be in touch with you about any upcoming appointments you may have an any missed appointments as well. Please be patient with our groomers as they have a lot on their hands trying to catch back up with everyone. We will be prioritizing existing grooming clients and those customers with current appointments and working in everyone who missed their appointment when we were closed.

At this point in time, our walk up nail trims are suspended but we do anticipate having a special Nail Trim Day where we will be offering walk up nail trims. Currently, nail trims are only included with our professional grooming/bath appointments.

Our shop is still closed for browsing so our self service wash tubs are currently closed. We anticipate opening up again in the late-May to early June time period with social distancing practices in place. Stay tuned for more information.

We also keep a very clean salon but we have implemented additional cleaning and sanitizing practices to keep everyone, including our pets, safe and healthy.

Please notice the following rules we have in place for Contactless Curbside Grooming at Four Muddy Paws. This is the same basic procedure that the Veterinarian Clinics have implemented.

Drop Off:

When you arrive please call our store or ring the doorbell to let the groomers know you are there.

The groomer will come out of the store to greet you. You can remain in your car or distance of 6 feet from groomer until the groomer is ready to get your dog. Our groomers will greet you in protective gear including masks and gloves and out of an abundance of caution we ask that you also wear a mask while interacting with our groomers.

When the groomer gets your dog, they use OUR slip lead to take the dog. You will remove your dogâ€™s collar and leash and take them with you.

Pick Up:

Before your dog is ready to be picked up, your groomer will send you invoice via email and/or text. It will direct you on how to pay online.

You can then come back to the shop and call or ring the bell to let us know you are there to pick up.

Again please be wearing a mask during pickup.

Our groomers will bring you dog to you on the slip lead and you will then attach their collar and leash to them remaining at a fair distant apart from the groomer.

Payment options include texting or emailing you an invoice prior to pick up or you may call our shop and pay over the phone.

Thank you for your understanding during these unusual circumstances and your continued support. We appreciate your business and look forward to someday getting back to normal.

Our Interview with Reshaunda Thorton of Better Vessel Nutrition

We were honored and excited to be invited to talk with Reshaunda Thorton, the creator of Better Vessel Nutrition who holds degrees in Human Biology, Psychology, and Nutrition about our pet’s health. We’re always excited to help people make the jump from human nutrition to begin thinking about their pet’s nutrition. Here’s our conversation with Reshaunda as we shared our journey of creating Four Muddy Paws – The Healthy Pet Market.

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