Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

If this is your first visit to our support website in some time, please note that a login is now required to create and update tickets. If you haven't done this previously, please create a new login.

Registered IA Partners can access software downloads, price lists and license keys at our Reseller Portal: http://www.ia.uk.com/support/reseller-support/ (login required). Note that any changes made to your ticket system login on this site won't be reflected in the reseller portal.

Open a New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Check Ticket Status

We provide archives and history of all your current and past support requests complete with responses.