288 Customer Ratings

64 Customer Reviews

We changed the size of our unit three times as our needed changed. Each time we received excellent service.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Carol

Columbus, GA

October 23, 2016

Staff at this location are awesome.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Edward

Midland, GA

August 25, 2016

You have a young lady that works the front desk that goes above and beyond. Great customer service.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Renee

Hamilton, GA

July 27, 2016

Crystal is the best! She informed me of specials that saved me money and she is very knowledgable of the services and products offered by Uncle Bob's. I am a return customer because of Crystal!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Yvette

Phenix City, AL

July 24, 2016

Very courteous polite and helpful always. The employees were always very knowledgeable and willing to go above and beyond expectations. I will definitely use Uncle Bob's storage again and will refer family and friends. I would like to thank for everything

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Robert

Columbus, GA

July 23, 2016

Liked everything but the price . That is why stay was short .

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Lindsey

Derry, NH

July 21, 2016

The women in the office in Columbus, Ga was FANTASTIC. I had to send my boyfriend to get information regarding the storage units due to limited time and she was so helpful, and informative. She answered all of our questions, gave us upfront information on everything we needed to know.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Cynthia

Ft. Benning, GA

June 29, 2016

My friend recommended Uncle Bob's Self Storage #328 because everyone was so helpful and the facility was clean. She hit the nail on the head. I would recommend #328 to everyone!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Sheila

Fortson, GA

June 28, 2016

fast and friendly service

Staff

4.0

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Earlene

Fortson, GA

June 27, 2016

My experience was professional friendly and smooth.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Toshiba Global

Research Triangle PK, NC

May 31, 2016

The staff is outstanding. They make me feel like a vip every time I talk to them. They take great care of me.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ramona

Columbus, GA

April 26, 2016

I am 81 yr old new widow and I was treated above and beyond what I expected.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Pam

Columbus, GA

April 26, 2016

everything was great...especially nice to get half a month free...and the associate I met with from was from another location, but was working at the one I rented from that particular day. Could not have been nicer.

Staff

5.0

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Teddy

Columbus, GA

March 23, 2016

Mirrors on the corners would help for safety when driving "in bound" the facility. Helps to see around tight corners.

Staff

4.5

Cleanliness

4.7

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lori

Waverly Hall, GA

February 23, 2016

Management was awesome every time I called or came in was always friendly and smiling happy to assist with my needs

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Mary

Columbus, GA

January 26, 2016

We had stored with this location previously, thus knew it was a good place to protect our items.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kimberly

Columbus, GA

January 26, 2016

Everything was perfect. Every question was answered and I felt great about everything.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Pamela

Columbus, GA

January 21, 2016

Your employee was ideal! She should train others in customer service!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Cricket

Nashville, TN

December 28, 2015

I never went to the units but I was always enjoyed talking to your office personal

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Eugene

Columbus, GA

December 24, 2015

Expectations was completely satisfied

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By John

Lenox, GA

November 28, 2015

Absolutely great!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Karyn

Columbus, GA

November 27, 2015

Have always used Uncle Bob's on Williams Rd whenever I needed a unit. Have rented there for a combined toal of over seven years. Great staff.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Denise

Monroe, GA

October 14, 2015

I am completely satisfied.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Meisha

Columbus, GA

September 16, 2015

Before i signed each signature..the rep explained what i was signing and why

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Darryl

Molena, GA

August 27, 2015

Crystal was very helpful.Excellent manager

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

4.0

5.0 out of 5 stars

By Kendra

Columbus, GA

July 28, 2015

I was not sure of how to proceed but Courtney walked me through every step and made it easy for me to understand and to select a secure facility for my belongings. I am glad I choose Uncle Bob's for my storage needs.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Priscella

Columbus, GA

June 29, 2015

satisifaction

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Janet

Columbus, GA

May 1, 2015

Above and beyond! Thanks for everything!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lori

Columbus, GA

April 27, 2015

Always great service!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sharon

Columbus, GA

April 27, 2015

After touring the property and shown some units for size evaluation, I chose to use your company. Upon moving into the unit I was pleasantly surprised by the cleanliness of the entire rental building, to include my unit. Very nice.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Delbert

Columbus, GA

March 23, 2015

The ladies who work at your office were always so nice and helpful!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Wanda

Columbus, GA

March 23, 2015

This is my second experience with this office. They are always very professional and helpful. THANKS

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Mark

Columbus, GA

March 23, 2015

Excellent

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ewins

Columbus, GA

February 27, 2015

very helpful, explained everything, storage space was neat and tidy and swept out.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Michael

Ft. Benning, GA

February 23, 2015

Very friendly staff. Best storage facility in Columbus, GA

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By P Kaziah

Springfield, VA

January 26, 2015

I live in Virginia and the storage unit is in Columbus, GA. I am very pleased that you will accept deliveries for me and see them safely into my storage unit.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Leonard

Cataula, GA

January 26, 2015

Most Helpful folks indeed.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sandra

Cataula, GA

January 26, 2015

Your associate was very efficient, knowledgeable and professional. The entire process took only minutes with no stumbling or problems. Very efficient process. You are to be commended for a job extremely well done.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By David

Fortson, GA

January 26, 2015

Facility is neat and clean. The staff is helpful and friendly.

Staff

5.0

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Barry

Columbus, GA

November 25, 2014

Crystal and Shanna are enthusiastic, professional, and terrific.

Staff

5.0

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

4.0

5.0 out of 5 stars

By Alan

Columbus, GA

November 2, 2014

you guys rock my socks off

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By James

Columbus, GA

October 23, 2014

We no longer needed our storage space so that's why we left!

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By John

Columbus, GA

September 23, 2014

Your staff was very helpful and went above and beyond to make my use of your facilities good.

Staff

5.0

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Renee

Columbus, GA

September 19, 2014

Very friendly and knowledgable staff. She seemed eager to help.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Karen

Robetsdale, AL

September 19, 2014

Shanna was always very helpful and assisted me so that I was not stressed over the process of choosing a size of the storage area and getting everything ready for the movers to eliver my belongings. she was alsways to cheerful and kind.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Gregory

Fortson, GA

July 24, 2014

Uncle Bob's storage is a great company, providing services at a great price, and is run by employees who genuinely care and are eager to help. Crystal and Shanna at the williams road location in Columbus were so helpful and courteous. I've recommended Uncle Bob's based solely off of my interaction with them and the excellent customer service I received. When I need storage services again, Uncle Bob's will be my first and only choice.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Shannon

Fortson, GA

June 26, 2014

The young lady that helped me was wonderful!! So helpful!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Kakneata

Phenix City, AL

May 29, 2014

Customer service is very important to me. The attendant provided it wonderfully. She was professional, courteous and attentive.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Lashawn

Columbus, GA

April 24, 2014

Friendly Staff

Staff

5.0

Cleanliness

4.3

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Nancy

Columbus, GA

March 26, 2014

pleasant, quick to respond and knowledgeable

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Christian

Loveland, OH

March 25, 2014

My only regret was that I did not use your location first! Excellent facility!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.1 out of 5 stars

By Leno

Columbus, GA

March 2, 2014

Rented multiple units for many years, presently have only one unit. Office and grounds always clean. Never had any problems.

Staff

4.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Cherly

Binghamton, NY

February 27, 2014

Crystal and Shannon are ALWAYS courteous,accommodating,and professional; they exceed my expectation of great customer care and service!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By KATELYN

COLUMBUS, GA

February 23, 2014

Theses Ladies In The where Awsome..
KeepUpTheHardWork..

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By David

Oceanside, CA

January 26, 2014

We truly were impressed. Thank you for making everything so easy. :)

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Deborah

Fortson, GA

January 24, 2014

Crystal is courteous and very helpful.
I feel my belongings are safe . Thank you !

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Brandon

Columbus, GA

January 17, 2014

Both ladies were extremely helpful and they we so sweet with my kids.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Floyd

Columbus, GA

December 23, 2013

Rented space while renovating house.
Completely satisfied

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Robert

Columbus, GA

December 23, 2013

Staff very helpful and cooperative to my storage needs and timelines.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Misty

Winder, GA

November 23, 2013

Everyone that worked there was extremely helpful and always friendly. I always felt that my belongings were safe and I felt comfortable accessing the unit at any time of day. Thanks.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Vicki

Columbus, GA

November 18, 2013

Crystal & Shana were very informative, polite, fun, helpful, suggestive, and overall made us feel very safe and at home. Really nice to come in and be made to feel so very comfortable, and knowing they are there to help in anyway they can. The place in nice & clean, and so easy to get to. Each time I go, I look forward to seeing the girls!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Tommy

Columbus, GA

September 19, 2013

Great Facility, Qualified Employees

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By David

Columbus, GA

August 25, 2013

Everyone was always really nice, storage areas were always clean.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Wendell

Montgomery, AL

August 15, 2013

I am very pleased and will highly recommend Uncle Bob's to all my friends. Keep up the great job.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Columbus

The muggy summer weather in Georgia leaves many people looking for a storage facility with climate control to help keep their belongings safe from the heat. Thankfully, Uncle Bob's Self Storage in Columbus, situated close to Route 27 on Williams Road, offers this service along with a free truck rental when you rent a storage unit. Only customers with assigned electronic codes can access the fenced facility, which helps to keep your possessions securely stored in Columbus.

Serving the Communities of:

Midland and Fortson
31904, 31820, 31808

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!