Protecting Our Employees, Customers and Communities

The health and safety of our customers, communities and associates remains our highest priority and we continue to take all CDC recommended precautions necessary to ensure their safety and well-being.

While the majority of our employee base is successfully working from home, our distribution facilities are up and running. We are proud to have an outstanding team that is working quickly and safely to provide our customers with the essential items they need to keep their pool and spa water healthy and safe.

Here are the steps we are taking in response to COVID-19.

DCs, Transportation and Packaging Plants

Team members who are experiencing symptoms or have been in close contact with someone who has been exposed to the coronavirus or who has symptoms are asked to stay home.

If team members are uncomfortable reporting to work, we are offering flexibility during this time to accommodate their needs.

We have stopped all non-essential vendors entering our facilities

No visitors are allowed in the facilities

We have canceled all business travel

We are routinely sanitizing surfaces, including payment counters and other frequent touchpoints following each customer interaction.

We require the use of disposable nitrile gloves and disposable protective masks for all team members.

Employees are practicing social distancing (6 ft.).

We have split teams into two completely separate and isolated shifts to reduce exposure and allow for improved spacing during operations

Frequent sanitization of common and high-touch surfaces

Deep cleaning and sanitization of complete facility two times weekly

Daily temperature scans of all associates and essential vendors prior to entering the facility

Eliminate driver and DC/Plant staff interaction/direct contact

Revised all training procedures to maintain social distancing and increased PPE

Created new dedicated safety protocol compliance staff to ensure all safety standards are maintained.

Reduced delivery frequency and off-cycle shipments

We are all in this together. We are in a position to help keep our communities safe from serious public health risks by providing essential products and services that maintain the safety and sanitization of homes and businesses. We know that our employees are displaying incredible commitment to serve communities during this difficult time. We are deeply grateful for their service. We will continue to keep you updated as this situation evolves.

Resources

Company Info

WHY SHOP WITH US?

Pool Supply World carries all of the well-known brands in the pool and spa supply industry, as well as innovative new manufacturers. Our goal is to make your swimming pool and spa inviting and healthy by offering a selection of tens of thousands of products and parts for every imaginable need. We carry large items like heaters, pool covers, spa covers, and portable spas as well as small and hard-to-find items like fittings.

Stay Connected

*Offers cannot be used in conjunction with any other offer and are not available on all products and are subject to restrictions and limitations. Prices and discounts are exclusive of applicable shipping charges and taxes. Offer not valid on previous orders. All prices on this web site are subject to change without notice.