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All purchases made on EnglishSole.com are final and are not eligible for a refund after payment. We encourage all buyers to read the details of the item they are purchasing as certain items may be listed as conditional or previously owned. All items purchased from EnglishSole.com are guaranteed 100% authentic prior to the sale. Once the item is shipped, a tracking number will be provided, therefore any claim of un-received items or lost merchandise shall be resolved with the shipping company, Paypal, or the creditor. Any unauthorized chargebacks made on items are fraudulent and will be resolved through the buyer’s bank or through PayPal’s dispute center in fairness to both the buyer and seller. Upon paying for an item, the buyer acknowledges that “charge backs” or “unauthorized purchases/transactions” initiated via the buyer’s bank and/or creditor will be recognized by PayPal and creditors as an attempt to fraudulently keep the merchandise of the seller while receiving reimbursement. Additionally, We (English Sole LLC) reserve the right to revoke access to our products and refuse sales to any customer at any point in time should we feel that proceeding with a transaction could result in fraudulent behavior on the customer’s end. Finally, any issues concerning an item must be brought up to us directly within 24 hours of the item being received. If buyers have any questions regarding an item listed on the site, feel free to contact us and we’ll be happy to assist you to the best of our ability.All purchases made on EnglishSole.com are final and are not eligible for a refund after payment. We encourage all buyers to read the details of the item they are purchasing as certain items may be listed as conditional or previously owned. All items purchased from EnglishSole.com are guaranteed 100% authentic prior to the sale. Once the item is shipped, a tracking number will be provided, therefore any claim of un-received items or lost merchandise shall be resolved with the shipping company, Paypal, or the creditor. Any unauthorized chargebacks made on items are fraudulent and will be resolved through the buyer’s bank or through PayPal’s dispute center in fairness to both the buyer and seller. Upon paying for an item, the buyer acknowledges that “charge backs” or “unauthorized purchases/transactions” initiated via the buyer’s bank and/or creditor will be recognized by PayPal and creditors as an attempt to fraudulently keep the merchandise of the seller while receiving reimbursement. Additionally, We (English Sole LLC) reserve the right to revoke access to our products and refuse sales to any customer at any point in time should we feel that proceeding with a transaction could result in fraudulent behavior on the customer’s end. Finally, any issues concerning an item must be brought up to us directly within 24 hours of the item being received. If buyers have any questions regarding an item listed on the site, feel free to contact us and we’ll be happy to assist you to the best of our ability.

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English Sole is an online based sneaker boutique/concierge service ran by 2 brothers located in Chicago, IL. We specialize in locating rare and exclusive sneakers and providing our customers with the best prices on the market. Best of all, if we don’t have the item you are looking for, we will find it for you.English Sole is an online based sneaker boutique/concierge service ran by 2 brothers located in Chicago, IL. We specialize in locating rare and exclusive sneakers and providing our customers with the best prices on the market. Best of all, if we don’t have the item you are looking for, we will find it for you.