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London Heathrow Terminal 1

Whether you’re departing, arriving, connecting or want to know how to get to and from Terminal 1, you will find all the information you need to enjoy an easier journey through London Heathrow airport on this page. Maps to help you find your way around the airport are available on the Heathrow website.

British Airways flights also operate to and from Heathrow Terminal 3 and Terminal 5, as well as London City and London Gatwick airports. Check which London airport and terminal your British Airways flight will depart from or arrive into.

Departures

The following times must be met to ensure you do not miss your flight:

Check in no later than 45 minutes before your flight departs

Enter Security at least 35 minutes before your flight departs

Be at the boarding gate at least 20 minutes before your flight departs

Once you have checked in, please use the self-service kiosks at the airport to print your baggage tags and attach them to your checked baggage before dropping them at the desks. The Bag Drop desks open three hours before departure and close 45 minutes before departure.

Gate information at Heathrow airport becomes available shortly before the flight opens. Please check the information screens at regular intervals and make sure that you are at the gate no later than 20 minutes before the flight departs.

Your time at the airport

There are lots of things to do at the airport before your flight departs. Whether it’s duty free shopping, relaxing in the lounges, picking up last minute essentials or catching up on emails using the free Wi-Fi you can certainly make the most of your time.

Terminal 1 also offers a range of family services and facilities, including a dedicated play area, which opens daily between 06:00 – 21:00 and can be found near Caffè Nero.

If you require additional support when leaving the aircraft, we will try to let you disembark as soon as possible but for safety reasons this could take up to 20 minutes.

If your wheelchair is in the hold, we will make every effort to return it to you as close to the aircraft door as we can. If that’s not possible, we will make sure there is a wheelchair available to assist you to the baggage reclaim area.

Once you have your baggage, you may need to pass through customs. More information on allowances and restrictions can be found on posters in the Arrivals hall. For more detailed information before you travel, please see the GOV.UK website.

If you're travelling in Club World or are an Executive Club Gold Member arriving on a long haul flight you can use the Galleries Arrivals lounge in Terminal 5. You can travel there for free using the Heathrow Express train in approximately 20 minutes.

The lounge is open 05:00 – 14:00 and located on the first floor of Terminal 5. You can reach it using the green lifts.

Flight connections

If you have an onward flight you can find out more about connecting at London Heathrow on our flight connections page.

Coaches

National Express operates a network of services each day to and from London Heathrow airport. Unlike other coach operators, National Express will take you to the heart of Heathrow from towns and cities throughout the UK, making getting to the airport hassle-free.

It is a safe, fast and reliable way to travel

Heathrow to Gatwick coach services run 80 times a day, and the journey takes up to an hour.

Book your return tickets now to ensure a great fare or book an open ticket for more flexibility.

London Underground

Heathrow is on the Piccadilly underground line, which takes passengers into central London in around 50 minutes. Trains run every few minutes, but not 24 hours and there are constant improvement works taking place, especially at the weekend, so always check the service before you travel.

Taxi

If you are coming to the airport by car, exit the M4 (junction 4) or M25 (junction 15) and follow the signs for 'Heathrow Terminals 1, 2 and 3'. The postcode for satellite navigation is: TW6 1QG. If you are meeting someone from an arriving flight you must use the Short Stay Car Park or if you are bringing someone to the airport follow the signs for 'Departures' and use the outside lane to drop them off.

Make your journey easier with our parking partners. Leave your car at a nearby car park with quick transfers, drop it off right outside the terminal with valet parking, or combine an overnight stay with parking and transfers at an airport hotel.

Special assistance

If you need additional help for your journey, e.g. for getting through the airport, boarding the aircraft, or reaching your onward travel connections, please let us know at least 48 hours before you travel through Manage My Booking and we can arrange this for you.

Help points can be found:

Before Security: in all Long and Short Stay car parks, in the terminal forecourt and in Departures Zones B and K