FAQ’s

What is Hosting

Web hosting service is the means by which individuals and organisations make their own website accessible to Internet users. Web hosts are companies that provide space on a server they own or lease for use by their clients as well as providing Internet connectivity.
The web server has a domain name system (DNS) server to translate domain names into Internet addresses.

What is a Domain Name?

The domain name is important as it identifies the web page and shows who owns it. It is part of the address, or Uniform Resource Locator (URL), of the site on the World Wide Web. For example, www.storm-development.co.uk is the URL of this web site. The domain name is storm-development.co.uk
The domain name has to be registered and then renewed, usually annually or biannually for a fee which varies depending on several factors. We can advise you on choosing and registering a domain name for your site.

I have an old website and need a new one

We can take content from the old site, rewrite the text so its better for Google, make you a much better new site.

What do you need from me ?

We will talk to you in detail to work out what you want your website to do for your business, and discuss how we think it should look and what sort of content (words, photos, video or other images) will be required. Don’t worry if you are not sure where to start, we are there to help!

Can I update my website?

We will give you a login, and train you on how to make changes and update the content on your site. You can also call us any time, if you get stuck.

What if I don't have time to update the site myself?

We can maintain it for you on a monthly basis, or when required. It is crucial that your website is kept up to date, so if time is an issue we would recommend you keep things simple and avoid over-committing yourself.

I have a domain name, can I use it with the new site

Yes. We can redirect other domain names to the main domain.

Social Media Marketing

We can help you set up Facebook Business, Twitter and Linkedin plus a Google Business Account for a small fee. As mentioned above it is crucial that your website is kept up to date, so if time is an issue we would recommend you keep things simple and avoid over-committing yourself to updating multiple sites.

What is Search Engine Optimisation ?

Many customers will come to your website via a search engine such as Google, after entering in words such as ‘web designer’ or ‘shoe store’. The search engines ‘search’ the Internet for web pages containing those words or phrases, which are called ‘keywords’, and present them in order of importance or ‘ranking’.
The better the ranking, the higher the web site comes in the list of the search results, and therefore the more likely it is to be clicked on by the user. SEO is what we do to improve your site’s ranking by the search engines. We build SEO in to your site as part of our standard service and it works by using the keywords in the right places, using links and making sure the content is relevant.

My Email Box is full can you give me more storage ?

Yes, and we can also explain how to stop it over-filling.

If your inbox is full, empty the deleted folder.

Move any emails you need to keep to local storage folders, this will free up space on the server.