Account and Support

The European Commission, the EU’s executive arm, has said social-media firms are doing much more to remove flagged illegal content more quickly.

Specifically: Figures released today show that Facebook, Twitter, and YouTube took down on average 72% of posts containing illegal hate speech within 24 hours of being notified. That’s up from 28% two years ago.

Top of the class: The commission singled out Facebook for praise for achieving a 82% takedown rate. It was also the best-performing social-media company in terms of getting back to people who flagged content: 92.6 % of notifications received feedback from Facebook, compared with 60.4% for Twitter and just 24.6% for YouTube.

Vĕra Jourová, European Commissioner for Justice, Consumers, and Gender Equality, said in a statement: “Illegal hate speech online is not only a crime, it represents a threat to free speech and democratic engagement. In May 2016, I initiated the Code of conduct on online hate speech, because we urgently needed to do something about this phenomenon. Today, after two and a half years, we can say that we found the right approach and established a standard throughout Europe on how to tackle this serious issue, while fully protecting freedom of speech. ”

But the EC is not interested in over-zealousness. “I always said I did not wish to see the removal rate at 100%. I am glad to see there aren’t over-removals. I have always said, in case of doubt, do not delete,” Jourová said at a press conference, Politico reports.

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ImageSarah Kurfess | Unsplash

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ImageSarah Kurfess | Unsplash

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