Unified communications and collaboration

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​The better your people work together, the more agile and profitable your business becomes. That's why it's critical to provide your employees with effective ways of communicating and collaborating, enabled by technology.

Today's employees play a larger role in making decisions about the technology they want to use. They can choose from a host of new devices and applications. The challenge is bringing all your communications, messaging, collaboration, audioconferencing, videoconferencing, and enterprise social media tools together in a unified communications and collaboration (UCC) solution that works in your environment. But without losing sight of what your users need.

Do you fully understand how your employees collaborate with each other, and with customers and partners? Have you considered insourcing, outsourcing, hosted or cloud services such as unified-communications-as-a-service (UCaaS)? What does your overall UCC strategy look like?

Latest Thinking

​​Video initiatives require some level of specialisation in their deployment, and in the way they’re configured and run, in order to deliver what the organisation needs from them. Read our lastest thinking on managing video environments and how executives, IT vendors and clients expect enhanced communications, including video capability.

Latest Thinking

​In managing internal and regional stakeholders, Mark van Bavel, Global CIO at Dimension Data, says immersive telepresence has gone a long way towards helping him and his team navigate international waters and raise the sails of productivity.

Latest Thinking

​Meeting and collaborating via video should save massively on travel spend and time, even if the initial capital outlay is considerable. Meeting and collaborating via video can also increase productivity and efficiency while driving down carbon emissions.

Latest Thinking

More flexibility in your ICT maintenance and support environment can allow you more ‘manoeuvring room’ in which to achieve cost savings and ensure that the services you procure match the needs of your business better.​

Latest Thinking

​The challenge faced by many clients is to ensure that the investments made in UCC technologies and tools are properly exploited to deliver the best possible outcomes for the organisation. We talk about the issues of usage and adoption and their impact on the success of UCC initiatives.

Latest Thinking

It’s no secret that videoconferencing can have a positive impact on employee productivity, business agility, time-to-market, collaboration and cost reduction – all of which are high on the business agenda in today’s competitive commercial landscape​

Latest Thinking

​​​How do you avoid the pitfalls of moving collaboration tools into the cloud, especially as the demand for video rises? How can you use new consumption models in the most efficient, seamless and cost-effective way? How do you ensure a strong network to make it all work?​

​​"Dimension Data’s solution has helped the City of Cape Town save as much as 40% on annual voice costs. Telephone calls between buildings are now carried by the corporate data network using the city’s fibre optic cables." Demetri Qually, Mayoral Committee Member for Corporate Services.

City of Cape Town

"As a result of receiving a uniform support model through the upgrades, the credit union is able to utilise our Uptime powered by Cisco Services for the support of its IPT, UCCX environment, UCS and Unity systems. Dimension Data and Cisco have forged a Global Services Alliance."

We've built more than 7,800 IP networks and deployed over 2,500,000 IP phones for clients around the world.

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As the first Global Master Cisco TelePresence ATP, we've deployed over 10,000 video end points and 350 immersive telepresence systems.

We've successfully deployed over 1.5 million seats of Microsoft® Lync and are globally Gold Certified in 10 Microsoft Competencies including the unified communications and collaboration competencies of Communications, Content Management, Digital Marketing, Messaging and Portals, and Collaboration.