Monday, February 18, 2008

he was just nicely going about his business, doing his own thing, writing posts about food experiences he's had...when suddenly, one of the owners of a restaurant he reviewed decided to retaliate.

on the 6th hit when she googled "sunset tavern singapore" (yes, you have to type in "singapore" also cuz it's such an unoriginal name for a restaurant), she came across his entry on the not-so-pleasant experience that he had.

anyway, for those of you who were too lazy to click on the link above, here's the comment that was left by the owner of "sunset tavern":

"Hi,

I’M THE OWNER RUNNING THIS CAFE BAR THAT YOU HAVE VISITED AND GIVEN COMMENTS.

FIRST, I’LL LIKE TO THANK YOU FOR VISITING SUNSET TAVERN.

I HAVE READ THROUGH YOUR COMMENTS AND SEEN YOUR PHOTOS.I’LL BE VERY SURE TO SAY THAT THESE PICTURES ARE NOT TAKEN DURING THE EVE, 1ST OR 2ND DAY OF CHINESE NEW YEAR.

I HAVE SEEN THRU YOUR PICTURES THE FOOD AND DRINKS THAT YOU AND YOUR FRIENDS HAVE ORDERED AND FOUND NO MATCHING RECEIPTS.

THE PICTURES YOU HAVE TAKEN HAPPEN TO BE MY MANAGER, AND HE WASNT WEARING THAT PARTICULAR CLOTHES ON EITHER THREE DAYS. AS I HAVE PHOTOS TAKEN WITH THEM THAT DAY. MOREOVER, CERTAIN SETTINGS OF THE DECOS AND PROMOTIONS CARDS HAVE BEEN CHANGED, WHICH I COULDNT TALLY THAT YOU SAID THAT THE PICTURES WERE TAKEN ON CNY.

I BELIEVE THAT WITH MORE THAN 10YEARS OF EXPRIENCE THEY HAVE, THEY WOULD KNOW HOW TO HANDLE EACH AND EVERY CUSTOMERS PROPERLY. THUS, IF THERES ANY MISUNDERSTANDING THAT YOU OR YOUR FRIENDS HAD ENCOUNTED, WE DO APPOLOGIES.

LASTLY, PLEASE DO NOT GIVE FALSE STATEMENTS OF SUNSET TAVERN, AS I’LL TAKE IT SERIOUSLY AND SERIOUS ACTION WILL BE TAKEN IF NEEDED.

WE DO HOPE THAT EVERY CUSTOMERS WHO PATRONISE SUNSET TAVERN WILL HAVE A HAPPY AND PLEASANT STAY. WE DO HOPE TO SEE YOU AGAIN AND HOPE THE NEXT TIME WE WILL GIVE YOU AND YOUR FRIENDS A BETTER VIEW OF OUR SERVICES.

LYDIA"

i have five things to say:

1. she (lydia, the owner) addressed the wrong issue. the point was NOT whether the photos were taken during chinese new year. even if it were taken during cny, what does it matter??!?!?!?!??! your food and service weren't up to standard!

2. despite her "I’LL LIKE TO THANK YOU FOR VISITING SUNSET TAVERN." (which is gramatically wrong btw...it should be "i'D like to..."...but then again, the whole thing was written in poor english, so it doesn't really matter...), i think that it was a jumbled up piece of PR bullshit that was bound to blow up in her face.

3. no matching receipts, no matching manager's uniform, no matching decor means that goon wasn't there lah...so basically he just decided to randomly pick a low-end restaurant like sunset tavern to slam and defame lah. and like i said before, does it matter when the fucked-up-sunset-tavern-experience was?

4. it's "we do apologise", and not "we do apologies". unless of course, if you mean with 10 years of experience and encountERs (not "encounteds"), you have had to make many apologies...then i do apologise.

5. "SERIOUS ACTION"? hahahaha. are you serious? 'nuff said. well, not really...i have a lot more to say...are you sure you're really the owner??? you sound like you're just a defensive employee trying to keep her job!

here's my response to this comment on his blog:

"COME ON SUNSET TAVERN...

seriously. if you can’t even take an unsatisfied customer’s blog entry about your restaurant, then you might as well close down lah.

i’m sure my friend here won’t be the first nor the last to have a shitty experience at your place...take the feedback and improve yourself lah! don’t go and threaten “SERIOUS ACTION”. i mean...come on, if you’re in this business, you should know a thing or two about public relations.

and if you do know anything about PR, DON’T TYPE YOUR RESPONSES WITH YOUR CAP LOCK ON!!! IT’S DAMN RUDE!

and why are you so defensive? what false statements were made? if he doesn’t like your food, he doesn’t like your food lah! and if he doesn’t like your service, then change your attitude lah!

i think change starts from top down…...and i can already see why none of my friends, family, affiliates, colleagues nor even acquaintences will be visiting your place EVER AGAIN.

Friday, February 15, 2008

happy (belated, by the time you read this) valentine's day to all you lovely people out there.

so...

how does your wallet feel after being $188.32 lighter ($88 per pax for new year good luck...plus 7% gst for govt)? did the food taste that much better, or did you really really enjoy that piece of poulet cordon bleu (aka chicken chop) that everyone else was having in the same restaurant?

and did you at least get a good night's kiss on your forehead for all that trouble? i certainly hope so...

now, if you're sitting on the other side of the table, how does it feel to be the recipient of that over-priced bouquet which, strangely enough, looks exactly the same as your neighbouring colleague's arrangement? did the petals start falling off shortly after work cuz they were imported from malaysia 3 weeks ago?

and did you finally remember to sign up for that gym membership to work off that chicken chop you ate just now? i certainly hope so...

i guess you can tell by now that i'm not a big fan of this over-hyped, commercialized "day of love".

but in reality, i did fall for "the great v-day scam" this year...

i actually asked this girl to go out on the 14th...10 days before the date some more...only to be rejected...almost immediately i might add. haha. the irony of it all.

maybe it was meant to be lah hor? i was never a big fan of cupid anyway...stupid little winged archer who shoots people in the ass. not my ideal bringer of love i must say. haha.

you can call me the scrooge of valentine's day for all i care, but i was with loved ones today...people i cared about, who cared for me too.

love takes many shapes and forms, and can spring up on you at any given time...but it doesn't have to be on one specific day of the year.

Sunday, February 03, 2008

i've been wasting precious time this past week...i didn't get to train as much as i would have liked...in fact, not at all since my last jogging post.

moby: eh, wanna go jog or not?housemate (hm): where to bitch?moby: just around the corner and back lah...hm: how far is that?moby: i just calculated on mapmyrun.com...it's about 7.04km...only.hm: only. ok, sure...let's go...

*in the lift, discussing the intended jogging speed...*moby: hmmm...i used to run 2.4km in about what, 9-10 odd minutes?hm: make it 12-13 minutes now lah...so theoretically, we should complete in about 36-39 minutes or so...moby: HAHAHA. right...i'll be happy to finish in 45...

not too shabby...could have been a bit better, but for a few insensitive drivers who refused to give way...plus the emissions from all the cars passing by (btw, i'm not doing this route anymore for that reason...no wonder we didn't see any fellow joggers...)...

(and while we're on the topic of smelly, i would also like to blame my slowness on the construction worker riding his bicycle upwind of me...haha.)

but seriously, i'm glad that i finished the run without stopping...but we have a long long way to go...more updates soon.