Key package benefits

Unlimited onsite support included at no extra cost

Some technical issues can only be resolved on your premises and sometimes much faster in person. Those sorts of issues are often the most critical ones to your business.

With our Support-IT package your back is covered – there are no additional costs for technical expertise and fast recovery – we don’t hold you to ransom when you need our help the most.

Efficient financial management

Your ICT support costs are restricted to a simple monthly fee. The price is known in advance, fixed regardless of how much support time you use, so it’s a predictable operational expense, easing cash flow and budget management.

Support-IT will save you paying for limited block time in advance of the requirement, or facing the expense of maintaining your own in-house technical team.

Lowest possible disruption to your business

Many support providers hide behind their “time to respond” to your requests but we go beyond this. We aim at resolving your issues as quickly as we can.

Of course, your call will be answered within 15 seconds or less, and you’ll be speaking to a qualified and experienced technician – not a call-logger or an automated menu system.

We understand that minimising disruption to your business is critical. Customer service is our focus.