Fujitsu operates and hosts global SAP system for H.B. Fuller.

Customer

H.B. Fuller has been one of the world’s leading manufacturers of industrial adhesives for nearly 130 years. Founded as a one-man workshop for wallpaper paste by Harvey Benjamin Fuller in 1887, the company develops innovative solutions that meet a variety of adhesive requirements in the industrial environment. The product portfolio includes thermoplastic hot melt adhesives as well as cyanoacrylates, solvent-based, water-based, epoxy, urethane, and other reactive adhesives. The company’s customer base includes businesses from the engineering, electronic and assembly materials, hygiene, construction, automotive, packaging and other industries. In 2013, the multinational manufacturer, whose head office is located in St. Paul (Minnesota), generated net sales of two billion USD.

Challenge

To ensure standardized business processes at its globally distributed locations, the adhesives manufacturer wanted to introduce a global SAP® solution. The company’s intention was to initially implement the systems at its head office in the US, followed by a gradual rollout at other locations in North and South America, Europe, India, the Middle East, Africa and the Asia-Pacific region.

Solution

Fujitsu implemented a classic, three-level SAP environment at the head office in St. Paul (Minnesota). During the outsourcing process, Fujitsu built the systems at its certified high-security data center in Neckarsulm (Germany) and subsequently mirrored them at the data center in Neuenstadt am Kocher. In addition, Fujitsu takes care of the rollout process in the other global locations in the regions South America, Asia and Europe.

Benefit

99.5 percent global availability of SAP systems

Wide area network (WAN) ensures secure and high-performance connection of all systems with the US head office

Stable infrastructure enables secure worldwide rollout of SAP systems

Flexible allocation of server and storage resources upgrade the global SAP environment in each individual country