all staff extremely helpful very polite, room clean, will be booking again, the restaurant serves great food, breakfast is also great, looks after their beers best guinness i've had in ages. great base for sightseeing.

Michael,
United Kingdom

Very clean and comfortable. We stayed before a Eurotunnel crossing. It's just ideal for this. It's a brilliant restaurant too.

A very simple hotel but in a good location with friendly staff.
We only wanted a place to stay the night before travelling to France. Perfect for what we needed
Thank you!

Sam,
United Kingdom

Very comfortable clean spacious room with excellent bed

Tony,
United Kingdom

All good for one night . Great location for Eurotunnel or Dover port. We could take our dog with us (had to pay extra) . Very positive experience

Izabela,
United Kingdom

When I arrived the reception was the bar of the pub. Girl gave New a key. I asked about breakfast that I was prompted to do via booking.com. I was told there were no breakfast facilities!. The only other person I spoke to who I believe was employed by the hotel was polish. I asked how I would get a rebate re the breakfast I had booked? He could not understand me. To enter the bar one had to go through an Indian restaurant to get out? Very weird set up. Also the door to get out of the restart looked like part of the wall again a bit weird! Fortunately there was not a fire else I would have been lost.

Peter,
France

The hotel was very dirty. No tissue in the bathroom. No hot water.we did not stay our full time.

Tina,
United Kingdom

Staff, building, location, price, atmosphere, safety, very good place, old building which I guess is listed so no double glazing but that’s what we like!! A piece of history with exceptional staff and food in a really stunning location:) will definitely stay again!!!

Matthew,
United Kingdom

It is an interesting old building right in the middle of Hythe, which is worth a return visit to explore in more detail. The welcome was warm and the staff friendly and helpful. The Indian restaurant which is part of the pub was excellent. The menu offered a la carte and Thalis - complete meals from different parts of India served in small dishes on a stainless steel tray.
The accommodation met our needs for a clean warm room for an overnight stay en route to a Channel crossing in the morning.

This property is 8 minutes walk from the beach. On the main High Street in the seaside town of Hythe, this historic coaching inn has recently been refurbished and now offers 9 en suite rooms and a Nepalese restaurant on site.

Hythe is conveniently situated for those using the Channel Tunnel and the nearby port of Dover. Folkestone Harbour and the regular Seacat services to France are also within easy reach.

The Swan is a great place for a stopover, whether you are shopping, joining business colleagues or simply meeting friends.

Enjoy coffee or choose a snack, lunch or dinner from the extensive range of English and Nepalese cuisine.

Book through this site and receive a 15% discount off your main course when dining in the hotel restaurant during your stay.

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The Swan Hotel has been welcoming Booking.com guests since 22 Jan 2009.

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Newest reviews for The Swan Hotel

Michael

눇all staff extremely helpful very polite, room clean, will be booking again, the restaurant serves great food, breakfast is also great, looks after their beers best guinness i've had in ages. great base for sightseeing.

Claire

눉Carpets could do with a clean. Bathroom window broken. Noisy in the morning. No one around for check out at 10am. Door between bedrooms and main building didn't open and back entrance to main building locked. Heater in room quite dangerous.

Alec

눉The wife paid for the room the morning she left on her card, two days later I was charged on my card as well, some 4 weeks later now , numerous phone calls and promises of a call back have resulted in no refund yet. Shocking customer service would ot use again because of that

Anonymous

눉Old, dated and sparse. The room reminded me of staff accomodation when I
used to work and live in hotels many years ago, the room was cold but
this was probably due to the force 9 gale coming through the window
frame, the small tv in the room made a good ornament as it was not
connected to an aerial so obviously was just there for show, the bedside
lamps were touch one's but they made my fingers tingle when I
touched them so I didn't dare touch them more than once!!!!! There
was no reception desk so when I wanted to check out the next morning at
08.00 I had to leave the key with the cleaner (who spoke little English)
as the manager wouldn't be around until 10.00. I would never ever
stay there again and wouldn't ever recommend it to anyone else. If I
hadn't arrived soo late at the "hotel" I would have looked
for somewhere else to stay for the night!!!

눇Nothing!!!!

Stayed in January 2018

Reviewed: 3 January 2018

Chandelle

눉Staff didn't have a clue what was going on, to the point where I was asked to speak to the manager on the phone. Tottaly unorganized and chaotic. All very untastefull. Kept on finding proplems. Paid 221 pound. Wouldn't even pay 30. Would defiantly say there is better value in the area.

눇When I arrived the reception was the bar of the pub. Girl gave New a key. I asked about breakfast that I was prompted to do via booking.com. I was told there were no breakfast facilities!. The only other person I spoke to who I believe was employed by the hotel was polish. I asked how I would get a rebate re the breakfast I had booked? He could not understand me. To enter the bar one had to go through an Indian restaurant to get out? Very weird set up. Also the door to get out of the restart looked like part of the wall again a bit weird! Fortunately there was not a fire else I would have been lost.