We are a new destination management company that was created by two leading companies with over 25 years of experience in receptive tourism. Management and board members for both companies quickly realized that by joining forces they could complement each other’s needs; offering the client a more personalized and complete experience.

In short, this strategic merger, allows for Southbound to be present throughout various regions and to assure that we ourselves handle passengers dreams from start to finish. Southbound offers decades of experience,specialized segments, and a strong presence. Our focus is on products, marketing and technology. We assure our clients that we will listen to them and we will adapt ourselves to meet their requirements.

Jens Häussermann – Southbound Director & Protours Chile Founder

• Born and raised in Stuttgart/Germany
• Studied foreign trade and over 35 years’ experience in the travel trade industry
• Has lived in different Latin America countries throughout the last 28 years
• Professional cabinet maker, passionate blues fan and guitar player

Alberto Gana Pepper – Southbound Director & Latitud 90 Founder

• Over 20 years’ experience in the tourism industry
• Experience in sales, marketing and tour operators in Latin America
• Founding partner and creator of Patagonia Camp
• Former president of Turismo Chile and the Chilean Chapter of YPO

René ten Berg – Southbound Founder & General Manager

▪︎ Born in Holland
▪︎ MBA graduate and world traveler of over 60 countries
▪︎ Resident and admirer of Chile since 1993
▪︎ Long standing work history of over 20 years in receptive tourism

Carolina Emhart – Southbound Director & Latitud 90 General Manager

• Civil engineer graduate
• More than 15 years’ experience in the tourism industry
• Recipient of the 2016 Top 100 Woman Leaders in Chile
• Member of Chiles Premier Global Leadership Organization

Eduardo Doerr – Commercial Manager

• Originally from Curicó (wine country)
• Studied law building his current career from the ground up
• Loves the outdoors and is passionate about the travel industry, its people and power it has to help develop a country
• Speaks Spanish, English and French

Felipe Howard – Latitud 90 Founder

• Over 20 years working in product development and operations
• Founding partner and creator of Patagonia Camp
• Endeavor entrepreneur whom has given over 300 motivational speeches
• Travel and Chile expert, passionate about whales and their environments

Susanne Hentschel - Product Manager

▪︎ German university business graduate
▪︎ Living and working in Chile since 2006
▪︎ Wide portfolio of work experience in different tourism areas
▪︎ Firsthand knowledge of Chile, Argentina, Peru and Bolivia

David Gil Gil - Market Manager

▪︎ Born in Spain, raised in the Netherlands, citizen of Chile
▪︎ Studied tourism management and over 20 years’ experience in the industry
▪︎ Speaks several languages
▪︎ Makes the best lasagna ever (according to his kids)

Luis Yagi – IT & Tourplan Manager

John Walbaum - Operations Manager

▪︎ Outdoor enthusiaist, loves multi day trekkings in the south of Chile.
▪︎ Passionate about travelling, cooking and local organizations that work towards Sustainability.
▪︎ Born in Chile, has also lived in England, Argentina, the south coast of Chile and Patagonia.
▪︎ Over 8 years focused on building strong operational teams.

Luz Nilo - Sales Group & MICE Manager

▪︎ Born and raised Santiaguina, Luz’s aim has always been to enjoy life.
▪︎ As an active person she loves nature, to bike, hike, dance among others.
▪︎ She is a perfectionist by nature and is passionate about Tourism in Chile.
▪︎ Luz is a professional with more than 24 years of experience in this area.

Our mission is:

to inspire people to travel and explore the farthest reaches of South America. We do this through:

Close contact to our clients

Transparency and fluid communication

Personalized segments

Specialized sales representatives and supervisors

Innovation

Customer satisfaction

Sustainability

Efficiency

Knowledge

Wide assortment of products

Tailor made itineraries

Traditional packages

Luxurious experiences

Soulful connections

Active outdoor adventures

Self-drives

Cruises

Trips beyond borders

Excursions

Southbound is as a dream shared by multicultural owners with the passion of travel, love for Chile and respect for doing business right.