FCS Roofing Software

FCS is a cloud-based software system that is suitable for roofing businesses of any size. The solution’s real-time processing allows data to be captured remotely on any device. Key features include customer relationship management (CRM), company record management, inspection documentation, instant invoicing and project tracking.

FCS offers tools for contractors to collaborate with customers in roof management, allowing them to become the main resource their customers use to manage roofs on their facilities.

Mad that I can't get a reps help

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the program and love the results though it would be nice to have some help for the problems in the program.

Likes Least

I want to be able to speak to someone about the day to day problems that I'm having with the system to try to better it.

Recommendations

Please make sure you have a good rep or you'll have to figure it out on your own.

Anthony from R.H. Marcon, Inc.
Specialty: Roofing & siding

June 2015

June 2015

Roofing Contractor

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

FCS has an easy to understand user interface, centralized location for all of our client's information, and a supportive staff that are constantly open to tweaks within the system. When we provide suggestions for improving the interface, FCS typically implements the suggestions in a very short time. Also, the ease of invoicing makes this such a desirable product. We have always had a great service department but with FCS we've created a self sustaining, well oiled machine.

Likes Least

The time card application is a bit jerky but we are slowly learning to use its features. There is no dedicated app located in Google Play or Apple's App store.

Recommendations

I feel if you have a service department or are trying to start one, FCS is a perfect company to begin with. I think at the very least, so sort of software for service techs to run in the field is key as it sets you apart from your competitors and it helps track and maintain a database of customers.

Phil from Kaplan paving
Specialty: Paving

June 2015

June 2015

I've been using for 2 years

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Web based and the service is phenomenal . I recommend this product for everyone. Very user friendly

Likes Least

There is nothing I don't like about this product. The experience has been great

Recommendations

Very user friendly. Best way to learn is to just jump in

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