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Stayed here with my husband for a week in November and we were very disappointed with the level of customer service we experienced. In particular, the woman at the front desk. I would suggest that the hotel coach her on how to act courteously to...More

Dear gibby5815,
Thank you for taking time to evaluate our establishement.
We apologize about the wrong hospitality during your stay from our reception. We are going to check with our reception team. Our hotel has differend kind of room like : classic room (18m²), Superior...More

Great location, but service rude. The woman who checked us in was the rudest customer service person I have ever encountered. I’d suggest one of the other hotels in the palace area: similar price point w far better service.
The woman who checked us was...More

Dear Dancallah,
Thank you for taking time to evaluate our establihsment.
We are delighted that you had appreciated the location of our hotel.
We apologize about our woman at the reception wasn't polite and heplful during your stay, Generally, we have a good feeback about...More

Great location to visit Versailles. Staff very friendly and helpful. Wee bit pricey and disappointed room service wasn't available nor a restaurant on site. Room large but a bit dark. Good location however to a great selection of bars and restaurantsMore

Thank you for taking time to evaluate our establihsment.
We are delighted that you had appreciated our services and our staff.
We regret about our room service wasn't available during your stay, we are going to find a solution about it.
We hope you had...More

This hotel is very convenient for visiting the Palace.
I consider that claiming to be 4 star is a bit of a stretch. The lift is "compact", difficult to transport a couple of people complete with suitcases! I am not certain how many rooms there...More

Dear GoonerGav,
Thank you for taking time to evaluate our establihsment.
We regret about our lift, who isn't transport a lot of people with suitcases.
Unforutnately, our parking has only 20 spaces. We apologize for this inconvenienc and we recommend to book in advance by...More

Thanks to the GPS, we found the hotel easily. It is very close to the Chateau, but you cannot see from there. The hotel has an underground parking of 20 spaces available for clients; but beware, the parking is cramped and if you have a...More

Dear AnneFDF,
Thank for taking time to evaluate our establishement.
We are delighted that you had appreciated our services.
We apologize for the service at the breakfast room. Generally we had a good feedback about the food and the service. We'll check on it to...More

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So sorry I just saw your question. They do not have airport shuttle service but as long as you are traveling on any day but Sunday there is a train with one change to Versailles and the distance from either station is... More

So sorry I just saw your question. They do not have airport shuttle service but as long as you are traveling on any day but Sunday there is a train with one change to Versailles and the distance from either station is walkable.

Hi Rebecca, This is a comparatively small hotel with rooms much larger than most hotels but no balconies. Mine had a sofa and 2 small arm chairs, 2 Large opening windows. Bedroom had door to small entrance hall where... More

Hi Rebecca, This is a comparatively small hotel with rooms much larger than most hotels but no balconies. Mine had a sofa and 2 small arm chairs, 2 Large opening windows. Bedroom had door to small entrance hall where bathroom and wardrobe with safe was situated.
Situated in a quite road, very close to palace, but within easy walking distance of restaurants and bars, all preferable to hotel offerings. Hope this helps Chris

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Room Tips

"We were on the top floor so no one above us. The lift took us down to reception.....stairs down to the car..."