WHY IS NCDA NOT ACTING ON THE COMPLAINTS AGAINST MERCURY DRUG? Hundreds if not thousands of us PWDs are being harassed & bullyed by them for not honoring the discount mandated by law. Is their company too big that the government cant even protect us from their abuse and blatant disregard of the law? Buti pa ung simpleng mga tindahan marunong sumunod sa batas. CALLING PRESIDENT PNOY! Pls. Help us. DOES SOMEONE FROM NCDA EVEN READ OUR COMPLAINTS? Hope you act on this soon. Thanks.

@Doree santos, why is it that the city of Passay discriminates against PWD’s an Seniors at MOA by not accepting their cards for payment of parking fees?? the Philippines goverment is not discriminating? who will hold them responsible??

I went to Jolibee-Lacson in Bacolod City. I initially ordered a Chicken bucket meal 6-pc chicken only and large fries. I presented my PWD ID and was informed that I can only get discount on the large fries. The teller then informed their manager FRED DOBRICO and he informed me that only Senior Citizens can avail discount on the bucket meal. I was surprised at this since they are selecting which people they can give discounts to. Other establishments such as like Kenny Rogers and Bacolod Cupcake does not do this. Can we get assistance? I may be wrong but what if the Manager is clearly misinformed.
Thank you.

With the passing of RA 10754, we should not be charged with the 12% VAT. Although this law was passed last March 23rd, businesses are yet to be aware of this new update. I ate at KFC and they still charge VAT. I spoke with the Manager and she said they are still waiting for the update. I hope we can inform everyone that this law is already passed.

I have a son with hearing impairment. Luckily, he’s now working at Dept. of Pharmacy at Phil. Gen.Hospital under RF Clerical. He started working December 2014 up to present. Under the supervision of Ms. Noemi Villanueva and Rizelle Sanin. Because he is a contractual status and up to June 30,2016 is the last contract he signed;He was then asked by those two immediate supervisors to have another check up with ENT or else he’s contract will never be renew. Though he was asked by HR before he started working with them and in fact have the copy of fit to work. Since July 2015,when HR gave him a contractual status, MS. Villanueva altered the date of the contract which has been notarized, signed it (Though he was not among the principal signatories) and gave to him to accept it as Job Order status only ( 3month,3 months) not contractual status of 6 months..She made it appear that he’s status is still JobOrder so December, 2015 my son did not received the 13th month pay though he’s been working for 1 year and 1 month already.

Alteration of contract which has been notarized is considered to be form of forgery or falsification, under criminal case # 172.

Though he’s doing well in his job, they keep on saying to him, that they don’t like him, because of his hearing impairment. He’s job is not involved in communication in fact any instruction can be directed to him even through piece of paper, but the fact is, he has a hearing aid, and they can talk to him and my son can hear them.

How can we report this kind harassment if the person involved is immediate supervisor who will recommend him to HR.

Can they recommend him not to renew his contract because of his hearing impairment though his job purely encoding. I always believe that communication can also be better through use of pen and paper if cannot be by language.

I am a CKD patient and was recently informed by my wife, who purchases my mediation that Mercury drug does not want to honor the PWD discount. Citing that Chronic Kidney Disease is not a disabilty. These A$$H*LES don’t seem to understand what Chronic Kidney Disease is. If being attached to a machine 3 days a week for the rest of your life because lets face it, donors are rare, is not a disabilty then I don’t know what is. So dahil non-apparent na yung disabilty, it makes it less of a disability ganun? Ano ba yung tawag nyo sa bumubulll naming mga fistula? Di pa ba apparent yun?

Sec. 46. Penal Clause. — (a) Any person who violates any provision of this Act shall suffer the following penalties:
(1)for the first violation, a fine of not less than Fifty thousand pesos (P50,000.00) but not exceeding One hundred thousand pesos (P100,000.00) or imprisonment of not less than six (6) months but not more than two (2) years, or both at the discretion of the court; and
(2) for any subsequent violation, a fine of not less than One hundred thousand pesos (P100,000.00) but not exceeding Two hundred thousand pesos
(P200,000.00) or imprisonment for not less than two (2) years but not more than six (6) years, or both at the discretion of the court.
(b) Any person who abuses the privileges granted herein shall be punished with imprisonment of not less than six (6) months or a fine of not less than Five thousand pesos (P5,000.00), but not more than Fifty thousand pesos (P50,000.00), or both, at the discretion of the court.
(c) If the violator is a corporation, organization or any similar entity, the officials thereof directly involved shall be liable therefor.
(d) If the violator is an alien or a foreigner, he shall be deported immediately after service of sentence without further deportation proceedings.

Kaya ang mabuting gawin sa tingin ko ay mag file ng kaso,it need some effort but it will be best also for those other pwd so the public can be aware…we should also take our part in the information dissemination so the majority of the public KNOWS…

I just want to ask for clarification and answers regarding the rules of One of the Shopping Mall here in our province particularly the Gaisano Grand Mall. My child is a PWD, he has a Global Developmental Delay (GDD) he can’t still walk and talk at the age of 5 and he weighted 22 kilogram.
When we went to this mall last Saturday July 30, 2016 on or about 3:00 in the afternoon,we were told by the Security Guard Mr. C of a certain Security Guard Agency that the stroller is not allowed to be brought to the second floor because of their new policy.We were advised to go to their consumer welfare desk and We requested for an exemption because of the condition of our child, but we were told that we have to wait because the person in-charge in the customer care has to call someone from their management, for clearances/ instructions.
We know that it would really take a moment to wait for their actions, so we just go to another place. My questions are:
1. Is there no exemption to this rule if the person is obviously a PWD and needs a stroller for her/him to shop in any floor? They don’t even have a facility (ex. elevator for PWD/ Senior Citizens)
2. Are shopping malls have all the rights to implement all the rules & regulations even if it’s violate the rights of other person with special needs. (kind of discrimination).
3. They don’t even accept cards of PWD to avail the privileges.

I am Dan, a PWD cardholder from Manila. Krispy Kreme in Greenbelt 5 did not provide the 20% discount and 12% VAT exempt for my second purchase within the day. Earlier, at around 12:30pm, of October 19, 2016, they provided the discount for 1pc doughnut. For my second purchase, at around 1:30pm, of the same date, the store did not provide the 20% discount and 12% VAT exempt. The store told me that they can just provide discount once a day.

well, a lot complaints here. Siguro lets move on to next step. If they won’t notice it here, maybe they will in TV? Government should move fast kasi SM, Mercury and all those big company’s are part of this. So laglagan na ba to?

I would like to bring to your attention the non-accepatance of PWD discount, as mandated by law, of Mini Stop Hobbies of Asia Macapagal Ave. Branch. I ordered for the combo meal (wow Meal A) today at 5:30PM and I paid for the stated amount of P92.00 without any discount. Their simple reason was that the price is already discounted and the management does not allow any PWD discount. By the way, this also happens to their other branches specifically at Escalades 20th ave. Cubao. I hope this will be acted upon at the soonest possible time. Thank you.

I was buying milktea from this milkl tea place in Quezon city.. (ilovemilktea propritor was g.cayton) i was refused to have my pwd discount. I have my card an i am the PWD. Hope this establishment gets fined and not just a slap in the hand. The people there told me that only senior citizens will have a discount. Kayo kaya maging PWD dba.

Had pwd child when we went to SM makati to purchased her school shoes and socks for SY 2017 She’s not qualified for discount as the supervisor named joey brillante and his whole staff insisted that she’s not intittled because they Have the same category with senior citizens, which they instructed me to see on her booklet?how come?we are residents in region 1

I report dapat mga commercial establishment sa city hall of the respective city where they operate as may office of senior citizens and council of disabled persons naman dun. then sila na magpadala ng tao to check on the establishment and make administrative sanctions.. but then yung pupunta sympre dapat di nakukuha sa lagay para ma enforce ang batas…

Im pwd left polio victim. I got my pwd card at quezon city. I just came from fishermall along quezon ave. I would like to complain casa empanada a kiosk located at the food court. They dont honor and dont give discount pwd and senior citizen they dont have official receipt either. Similar to this Goldilocks same area also does not give pwd discount. Same area. I would lik

Just want to query, is there an existing rules and regulation about separating parents from their PWD minor child. When I say seperation, job reassignment. Is their an exemption on it cause I know the welfare of a minor PWD is much important than being assigned to other places. Ist’n the government had a rule regarding this?

where can i file a formal complain about a certain manila hotel who gave me a different rate thru email and when i told her about the online/published rates for my said dates of reservation, she said that “i cannot give you that rate since it should have payment already” and also PWD discount can’t be apply on the promo”.. she advice me further to instead book online…

i asked her if i ask someone to personally book me on those dates at their hotel and pay upfront, can i still avail of the online/published rates.. she said she will reserve it for me and have it paid within the week.. so there you go, since i know their published rates online, she gave it to me But SHE ADDED 12% VAT TO MY TOTAL BILL..

so my point is, why give me a different rate? since i asked for a pwd discount? and why add 12% vat when i am supposed to be vat free

CHOPSTICKS HOUSE restaurant in cubao did not honor PWD of my sister waiting in the car. They insisted that she has to come in herself for the discount.
My sister just came home from the hospital because of chemo therapy complications and requested food from chopsticks house. Just 2 orders for her own consumption. Their managament insists that unless I practically drag my sister who practically cant walk, they cant honor the discount.
I just hope the ncda will do something to punish evil establishments.

MCDO inside Greenhills beside Krispy Kreme refuses to grant senior discount yesterday. My grandmother is 87 years old and she had an operation on the leg this year therefore making it difficult for her to walk not to mention she is too old to be going out of the house often. She then asked me to buy her a meal one piece chicken. IShe gave me her senior ID with authorization letter. Thr manager told me they could not grant discount even with the ID and letter since the senior is not present even after telling her the condition why she cant purchase it instead. I hope that this can be looked into as this is a mandated law and they are not honoring it.