Need a Network Team Lead that has worked in the Day to Day Operations of a Data center with hands break fix experience with servers for a Dallas contract to hire opportunity. This person must be ITIL certified.
This will be shift work.
High visibility role requires high level of customer service. Team Lead will be on a shift responsible for providing Major Incident Coordination, Incident Queue Management and Change Coordination in a client application and infrastructure support environment. The Network Team Lead acts as the On Duty Operations Manager driving ITIL version 3 processes to meet client defined Service Level Agreements.