History

Nous Infosystems has been delivering technology solutions for close to two decades. Established in 1996, we have grown into a mature mid-sized IT solutions provider delivering innovative technology solutions and services across multiple domains.

Dynamics CRM Consulting Services

CRMs have evolved from being a simple system of records containing customer data to highly intelligent, adaptive, mobile and social platforms that enterprises could take advantage of. Enterprises realize that there is a goldmine of customer information that is residing within CRMs and these information nuggets could be used to improve customer experience and customer loyalty while improving the productivity of Sales, Marketing and Customer Support teams.

Microsoft Dynamics CRM enables enterprises to improve customer experience leveraging Business Intelligence, Field Services, Social Collaboration and Social Analytics features. It enables you to streamline your business functions and increase profitability in Sales, Marketing, Social, Customer Care and Field Service divisions. Microsoft Dynamics CRM is available in cloud and on premise platforms.

Mainstream Support for Dynamics 4.0 and CRM 2011 has ended on April 9th 2013 and July 12th 2016 respectively. Enterprises currently using Dynamics 4.0 or CRM 2011 will have to migrate to the higher versions of MS Dynamics CRM - 2016/O365 as MS will not provide support in case of application break down or release any patch to solve an issue. Moreover Silverlight framework that was used in the earlier version of MS CRM will no longer be supported as well. Hence customizations built on top of it will not be supported by updated browsers and OS. These have to rebuild utilizing OData, HTML, JavaScript web resources.

Enterprises can also drive increased social engagement with Dynamics 365 with the social engagement tool which has the following features:

Supports 20 languages and social media platforms such as Twitter, Facebook, Youtube videos, wordpress blogs and Tumblr blogs and over 3500 news publications and wires and custom sources via RSS

Migrate from disparate CRM systems or upgrade from one platform to another

Social Listening

Proactively connect on social media to gain insight on how people feel about your business

Our MS Dynamics CRM Services

Nous with its expertise in Microsoft Dynamics CRM Consulting Services can help you develop CRM Roadmap, provide services from commencement, discovery through implementation, user adoption improvements and beyond. We implement specialized Dynamics CRM solutions to enterprises across small, medium and large segments which includes Implementation from any state, Custom Extensions, Customized Portals, Mobile implementation etc.