'''NOTE''': If you need to order films to view images that are not available online you may do so by using these links: [[Ordering_Microfilm_or_Microfiche|Ordering Microfilm or Microfiche]] to be viewed at a [https://familysearch.org/locations FamilySearch Center] near you.<br>

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'''NOTE''': If you need to order films to view images that are not available online you may do so by using these links: [[Ordering Microfilm or Microfiche|Ordering Microfilm or Microfiche]] to be viewed at a [https://familysearch.org/locations FamilySearch Center] near you.<br>

'''Question #1''': How can I get a clearer image than those that are of lesser quality (too dark, too white, blurred, halo effects)? <br>'''Answer #1''': The problems with the images occurred because exposures varied on the original films. Rescanning will not improve the quality.

'''Question #1''': How can I get a clearer image than those that are of lesser quality (too dark, too white, blurred, halo effects)? <br>'''Answer #1''': The problems with the images occurred because exposures varied on the original films. Rescanning will not improve the quality.

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'''Question #2''': When searching the 1892 New York State Census, I get a 1905 New York State Census image. Where can I find the 1892 New York State Census images?<br>'''Answer #2''': Some records from the 1905 New York State Census were located on the same film, and thus were included in the 1892 collection. Often the section that contains both 1892 and 1905 is divided, so that 1892 covers the first part of the browse point and 1905 covers the second part of the browse point. For example: Greene County &gt; Ashland E.D. 1: images 1-13 are from the 1892 census, and images 14-21 are from the 1905 census; or Lewis County &gt; Lewis &gt; E.D.01: images 1-7 are from the 1892 Census, and images 8-18 are from the 1905 Census. Other counties may have the same problem.<br>

'''Question #2''': When searching the 1892 New York State Census, I get a 1905 New York State Census image. Where can I find the 1892 New York State Census images?<br>'''Answer #2''': Some records from the 1905 New York State Census were located on the same film, and thus were included in the 1892 collection. Often the section that contains both 1892 and 1905 is divided, so that 1892 covers the first part of the browse point and 1905 covers the second part of the browse point. For example: Greene County &gt; Ashland E.D. 1: images 1-13 are from the 1892 census, and images 14-21 are from the 1905 census; or Lewis County &gt; Lewis &gt; E.D.01: images 1-7 are from the 1892 Census, and images 8-18 are from the 1905 Census. Other counties may have the same problem.<br>

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There may be some instances where the 1892 images were missed in the upload. These images can usually be viewed by checking in the catalog for the New York State Census 1892 and find the film for the locality you desire. It can then be ordered and viewed at a FamilySearch Center near you. See links in NOTE above.<br>

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There may be some instances where the 1892 images were missed in the upload. These images can usually be viewed by checking in the catalog for the New York State Census 1892 and find the film for the locality you desire. It can then be ordered and viewed at a FamilySearch Center near you. See links in NOTE above.<br>

'''Question #3''': When searching the New York 1892 Census in '''Cattaraugus''' County, I can’t find the town of Olean. Is it available online?<br>'''Answer #3''': In Cattaraugus County the towns from N-Z are not available online. They are available on film #584495 at [[Ordering Microfilm or Microfiche|Ordering Microfilm or Microfiche]] and can be viewed at a [https://familysearch.org/locations/centerlocator FamilySearch Center] near you.

'''Question #3''': When searching the New York 1892 Census in '''Cattaraugus''' County, I can’t find the town of Olean. Is it available online?<br>'''Answer #3''': In Cattaraugus County the towns from N-Z are not available online. They are available on film #584495 at [[Ordering Microfilm or Microfiche|Ordering Microfilm or Microfiche]] and can be viewed at a [https://familysearch.org/locations/centerlocator FamilySearch Center] near you.

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'''Question #5''': Why do search results bring up different counties for the same record, and how do I determine the correct record?<br>'''Answer #5''': Some records were indexed twice, once with the correct county, and again, with an incorrect county. The errors occur in '''Delaware, Kings, Montgomery, Orleans, Tompkins and Washington''' counties. The correct county can be ascertained by looking at the images for each county. <br>

'''Question #5''': Why do search results bring up different counties for the same record, and how do I determine the correct record?<br>'''Answer #5''': Some records were indexed twice, once with the correct county, and again, with an incorrect county. The errors occur in '''Delaware, Kings, Montgomery, Orleans, Tompkins and Washington''' counties. The correct county can be ascertained by looking at the images for each county. <br>

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If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:

If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:

Revision as of 03:19, 8 June 2014

This page was created by FamilySearch Historical Records personnel. It details problems identified within this collection and answers to those problems.

If you wish to comment, please visit the talk page to post your comments.

Known Issues

Question #1: How can I get a clearer image than those that are of lesser quality (too dark, too white, blurred, halo effects)? Answer #1: The problems with the images occurred because exposures varied on the original films. Rescanning will not improve the quality.

Question #2: When searching the 1892 New York State Census, I get a 1905 New York State Census image. Where can I find the 1892 New York State Census images?Answer #2: Some records from the 1905 New York State Census were located on the same film, and thus were included in the 1892 collection. Often the section that contains both 1892 and 1905 is divided, so that 1892 covers the first part of the browse point and 1905 covers the second part of the browse point. For example: Greene County > Ashland E.D. 1: images 1-13 are from the 1892 census, and images 14-21 are from the 1905 census; or Lewis County > Lewis > E.D.01: images 1-7 are from the 1892 Census, and images 8-18 are from the 1905 Census. Other counties may have the same problem.

There may be some instances where the 1892 images were missed in the upload. These images can usually be viewed by checking in the catalog for the New York State Census 1892 and find the film for the locality you desire. It can then be ordered and viewed at a FamilySearch Center near you. See links in NOTE above.

Question #3: When searching the New York 1892 Census in Cattaraugus County, I can’t find the town of Olean. Is it available online?Answer #3: In Cattaraugus County the towns from N-Z are not available online. They are available on film #584495 at Ordering Microfilm or Microfiche and can be viewed at a FamilySearch Center near you.

Question #4: When searching for an orphaned child, his place of residence is listed as Asylum for Insane Criminals on the record details page. Why is this?Answer #4: When browsing you will find seven images for the county of Cayuga, town of Auburn. The first three images are for the Cayuga Orphan Asylum for Destitute Children. Images 4-7 are for the Asylum for Insane Criminals. Unfortunately all seven images were indexed as being from the Asylum for Insane Criminals. This problem will be corrected.

Question #5: Why do search results bring up different counties for the same record, and how do I determine the correct record?Answer #5: Some records were indexed twice, once with the correct county, and again, with an incorrect county. The errors occur in Delaware, Kings, Montgomery, Orleans, Tompkins and Washington counties. The correct county can be ascertained by looking at the images for each county.

If you encounter additional problems with this collection, feel free to report them at support@familysearch.org. Please include the following information:

If searching a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.

If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window. For example: New York, State Census, 1892 > Niagara > Hartland, E.D. 03 > Image 12 of 13.

If you are reporting a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.

Your assistance will help ensure that future revisions will be considered.