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Frozen Delivery

Natures Menu frozen raw pet food will be delivered by our trusted supply partner separately to any other items in your order in order. We therefore have to add a Frozen Delivery charge (£5.95) to keep it frozen all the way to your door.

Frozen raw food will not be available for collection. You will receive a separate email from Nature's Menu confirming delivery details within 24 hours (Monday to Friday) of placing your order. All frozen food orders will need to be signed for so that we can ensure they stay perfectly frozen.

Due to the nature of this product, it is currently not available for delivery to a small selection of mainland postcodes, or off-shore locations (for example, the Isle of Man, Northern Ireland).

We are limiting the number of orders we take each day during this period of unprecedented demand. Our customers and their pets remain our priority and taking this measure means we can continue to deliver happiness from head to tail.