Does this issue occur on another browser? Does this happen on any specific videos? Have you tried clearing cache and cookies? Are any of your add-ons interfering with Netflix causing this to happen? - Troubleshoot Firefox issues using Safe Mode

Hello lisajune,
Does this issue occur on another browser? Does this happen on any specific videos? Have you tried clearing cache and cookies? Are any of your add-ons interfering with Netflix causing this to happen? - [[Troubleshoot Firefox issues using Safe Mode]]