Your home is probably your most valuable asset, and moving home can be one of life's most stressful experiences. At Five Star Property we pride ourselves on providing a personal, friendly and professional service working alongside Five Star Lettings and Five Star Financial giving you the opportunity to discuss all of your needs under one roof, to make your move that little bit easier. Five Star Property is a well established Independent Estate Agency, which has grown to be one of the leading Estate Agents in the region. Five Star Property covers Retford and all surrounding areas. We are constantly striving to change the way you think about Estate Agents, providing you with outstanding customer care. Our reputation is of paramount importance to us, to this end we invest heavily to ensure that we maintain the extremely high standards for which we are renowned. We can arrange accompanied viewings by our experienced sales negotiators allowing us to encourage second viewings, offers and honest feedback which in turn we report back to you. Whether buying or selling a house, bungalow, flat, country residence, land or commercial property we aim to help and advise you with the aid of our experienced, trained staff to ensure the sales or purchase is brought to a conclusion in a smooth and professional manner. Our sales staff lead the way with enthusiasm and commitment to their customers, with years of combined experience and customer service skills.

We are constantly striving to change the way you think about Estate Agents, providing you with outstanding customer care. Our reputation is of paramount importance to us and we invest heavily to ensure that we maintain the extremely high standards for which we are renowned. Accompanied viewings by our experienced sales negotiators can be arranged on your property allowing us to encourage second viewings, offers and honest feedback that in turn we report back to you. We endeavour to keep you upto date with all activity regarding internet viewings, and brochure requests, aiming to discuss the marketing of your property at least once a month. All our sales staff work together in producing the marketing material for your property giving them comprehensive knowledge of every property they handle. We take great pride in achieving high levels of satisfaction by guiding our clients through, what can be a minefield of buying and selling, providing a professional and courteous approach at all times.

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Friendly Staff

Whether buying or selling a house, bungalow, flat, country residence, land or commercial property our professionally experienced trained staff can help and advise you throughout the process, thereby ensuring your sale or purchase is brought to a conclusion in a smooth and professional manner. Our sales staff lead the way with enthusiasm and commitment to their customers. Years of combined experience and customer service skills put us at the forefront of our field of expertise. We work around you and your working hours, often seeing the sun setting to achieve the common goal of selling your property.

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Marketing

We offer a free market appraisal of your home without obligation, providing you with a detailed marketing plan incorporating our unique selling options. All our trained sales staff use the latest property management software to aid in our proactive selling techniques. Our advertising uses the most up to date technology available to produce excellent brochures produced by qualified professionals which includes detailed floorplans and a 360 degree virtual tour of your property. This is available 24 hours a day 7 days a week through your own unique web page which links to your eye catching FOR SALE board and our window card display.

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Internet & Newspaper Coverage

All advertising is targeted not only to the local area but also on a national scale through the internet in order to gain maximum exposure. In order to attract the ideal buyer for your property, we feel here at Five Star Property the internet is one of many factors that can assist us in doing this. Through research we have undertaken it is increasingly evident that more people look to the internet in order to find their ideal property. Therefore we advertise our properties on all well-established property websites, which include www.rightmove.co.uk www.primelocation.co.uk. & www.zoopla.co.uk We use these websites to combine all our additional marketing tools in one area, quality brochures, floorplans, virtual tours as well as adding numerous photographs of your property. Potential buyers can also view your property on our very own quality website at www.fivestar-property.co.uk.

We also strive to advertise your property throughout the local area, with frequent regular advertising in the Retford Times and the Bawtry Trader and Guardian. Our adverts are produced by trained professionals who have got to know your property and believe by advertising on a regular basis in the Newspaper as well as via the internet, we can maximise your property's exposure to all potential buyers.

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Brochures & For Sale Board

Our advertising uses the most up to date technology available to produce excellent brochures produced by qualified professionals. We believe it is important to put every detail into the brochure to ensure your property is presented in the best possible light, we are happy to make alterations to the format if you are not completely satisfied. Also adding five high quality digital photographs plus your energy performance certificate to each brochure, showing off your property at its very best. We believe floorplans are an important added feature, they are produced to provide a clear, concise, computerized format, offering potential buyers the chance to visualize the property's layout, before stepping into the property.

Our modern eye catching For Sale boards incorporate a unique number, which can divert a potential buyer straight to your property online, giving them all the details they need 24 hours a day 7 days a week. All properties, which are marketed with us, are on display in our panoramic window displays situated in a prime location of town.

To find your ideal property, we need to know as much as possible about your requirements. You can register with us either online, by phone or by visiting our office, where a member of staff can assist you with your search. Once we have a clear understanding of your requirements we will access all properties that match your criteria.

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Viewings

Viewings can be conducted from 8am - 7pm Monday to Friday, and 9am - 4pm Saturday. We usually conduct property viewings and the vendor will not always be present. Sometimes a vendor gives us specific times for viewings, although we do ask them to be as flexible as possible. We normally keep keys and can access the property to suit your availability. After the viewing we will answer any immediate questions and usually contact you the next day for your thoughts.Please be on time for viewings. We will arrange to meet you at the property, or if it is more convenient, at officesfrom where we will drive you. Sometimes we can collect you from your home or your place of work, depending on where these may be.

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Making an Offer

When you have found a property that suits your needs & requirements and subsequently wish to make an offer, simply telephone the Five Star Property sales office that arranged your viewing and speak to one of the team. The offer must be put forward to ourselves, never directly to the owner. Be prepared to provide us with as much information as possible. In addition to the actual amount you wish to offer; we will need to know your purchasing position (for example if you are a first-time buyer, if you are trying to sell an existing property or if you have accepted an offer on your current home).We will also need to know the full details of your financial situation in regard to the purchase, including who will provide and arrange your mortgage (if applicable) and what percentage will be lent, how much deposit will be provided and whether these funds are encumbered in any way. It is also essential that any timescale requirements are conveyed at the first point of offer. If there is another party making an offer on the same property you will be informed. We cannot, however, divulge the specifics of other interest.

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Negotiation & Agreeing the Sale

Any offer received will be put forward to the property owner verbally at the first available opportunity, and in writing within twenty-four hours. You will be informed verbally of the owners' response as soon as they have made one. If your initial offer is rejected and you decide to increase, the process is simply repeated. It is at this stage that you will be made aware of any chain implications and the likely timescale of any agreed transaction. Due to nature of the buying process, any information provided by us concerning the transaction chain is not guaranteed and can change at any time. If your offer is acceptable to the property owner, Five Star Property will need to check your purchasing status. In order for us to do this, we will require, if applicable, the contact details of your broker or mortgage lender, and any estate agent dealing with your current property sale. You will also need to be prepared to instruct a solicitor/conveyancer to act for you in the purchase. It is only when this information has been provided and we have contacted the necessary parties for verification of your situation that we can discuss with the owner whether they are prepared to stop showing their property to other prospective purchasers.

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Initiating the Purchase Process

You will be assigned a Five Star Property sales progressor who will be your point of contact during the purchase process. They will confirm the agreed sale in writing to all the relevant parties. Several things need to be in place before your solicitor is able to exchange the contract of sale which ultimately secures your purchase. The time needed to get to this stage is at the mercy of many variables, but the speed with which you start the ball rolling will hugely influence the overall timescale involved. The Five Star Property sales progressor assigned to your purchase will stay in contact with your solicitor throughout the sale process to monitor your progress and to assist with any issues. They will liaise with all parties involved across the entire chain so it is important that you instruct a solicitor that is prepared to communicate with the sales progressor directly

At Five Star Property we offer mortgage advice through our association with Independent Mortgage & Financial Advisers, Five Star Financial.

Five Star Financial take pride in providing a wide range of mortgage services to meet the specific needs of their clients.

Five Star Financial offer full independent access to the mortgage market place, for all clients who are trying to secure the best deal on their mortgage, whether they are buying, selling or Re-Mortgaging.

Five Star Financial are an experienced and professional practice which draws upon years of financial services experience.

Promoting the benefits of Independent advice Providing products and services from an ever changing market place, not being tied to any one life assurance company or mortgage lender means Five Star Financial can offer completely indpendent mortgage advice.

Many advisers cannot promote true independent advice because they are restricted in the advice they can give, being tied to the products of only one insurance company when providing protection for your mortgage.

Five Star Financial can provide quality Mortgage advice tailored to meet each customer's individual requirements. Why not arrange an appointment to talk to one of Five Star Financial's experienced consultants now. Tel 01777 708700 or email info@fivestar-property.co.uk to discuss your needs further. We can help with:

First Time Buyers

Self Employed Mortgages

Buy to Let Mortgages*

Homemovers

Remortgages

*Some Buy to Let mortgages are not regulated by the Financial Services Authority Your home may be repossessed if you do not keep up repayments on your mortgage. As Independent Advisers Five Star Financial offer their clients a fee option, if you choose this option the typical fee is 1.25% of the amount of the loan (subject to a minimum of £1,000 and a maximum of £2,000) payable at the outset and Five Star Financial will refund you any commission that they are paid by the lender (For example, on a loan of £100,000 the fee charged would be £1,250) Five Star Financial is a trading name of Mosaac Ltd which is authorised and regulated by the Financial Conduct Authority (FCA) and is entered in the FCA register at www.fca.gov.uk/register (registered number 581580). Mosaac Ltd. Registered in England and Wales (Company number 07984481). Head Office: 1 Station Road, Royston, Barnsley S71 4EW. Telephone: 0845 6769735.

5* by name and 5* for service, We'd like to thank you all so much for all the help, support and advice you gave us with selling our property and buying a new one. Many thanks. June 2013

Mr & Mrs C

Seller Testimonial

Very Patient. June 2013

thank you for all the help and patience you have given us during the sale of our property. June 2013

J & A

Seller Testimonial

Brilliant Service. September 2013

Thank you for everything. Brilliant Service

Best wishes. September 2013

Mr & Mrs C

Seller Testimonial

Couldn't have asked for better service

Thank you so much for all you did in the selling of my property. I couldn't have asked for better service.

Regards

Ms L

Seller Testimonial

Hardworking and Committed. November 2013

Thank you so much for all your hard work and commitment, in firstly selling our property and then progressing the sale to its completion. We really appreciate all that you have done. November 2013

Mr & Mrs B

Seller Testimonial

Very patient

Thank you for all your patience and support.

Mr & Mrs W

Seller Testimonial

Brilliant. February 2014

Many thanks for the quick sale of our house. Brilliant work !! February 2014

Mr & Mrs M

Seller Testimonial

Hardworking. May 2014

Thank you for all your hard work. May 2014

Mr & Mrs S

Seller Testimonial

Appreciative of your help & kindness. Aug 2014

Thank you so much for all of your help & kindness during our recent house move. We really appreciate everything you did for us. August 2014

Mr & Mrs C

Seller Testimonial

We would recommend you to anyone. February 2015

To all those at Five Star who helped to sell our house in Retford and kept us well informed at each stage, thank you very much. We would (and have) recommend you to anyone with a house to sell. February 2015

Best Wishes

Mr & Mrs B

Seller Testimonial

Better Place. February 2015

If all estate agents operated like Five Star Property the world would be a better place.

Regards

Ms O

Seller Testimonial

Thank you for your help and support. March 2015

To Chris, Sandra, June & Aaron, thank you all for the help and support you gave us with our recent house sale. We are settling into our new home, there are still boxes to unpack though.

Best regards

Mr & Mrs P & J Smith

Seller Testimonial

Thanks for your help getting us through the move.

To Chris, Dave, June & Sandra. Thank you very much for all your help getting us through this move.

Best wishes Mr & Mrs W May 2015

Seller Testimonial

Huge difference

To David & Five Star Property. Thank you so much for your sponsorship of our race night, it makes a huge difference to the funds we raise for school.

St Joseph's School

Seller Testimonial

Thank you

To: All the team at 5 Star.

Thank you for all your help regarding our house sale.

Mr & Mrs N September 2015

Seller Testimonial

Thanks for all you did

Sandra, June, Chris & all at Five Star Property. Long overdue, thanks for all you did for us. Settled in now. You did so much for us to make it happen, a move none of us will forget, I think.

Love G

December 2015

Seller Testimonial

Hard work, Kindness & Support

Sandra, June & Chris

Huhe thanks to you all for all the hard work, kindness and support throughout the sale. As you know it has been a difficult process at times, you have truly kept me sane. I will not hesitate to recommend you and the services of the 5 star team whenever an opportunity arises. Best wishes to you all M

February 2016

Seller Testimonial

Help & Guidance

To everyone at Five Star

Thank you all so much for the help and guidance you gave us in the sale of our house and the purchase of our bungalow. Quite fraught at times but we got there in the end. Thanks again

S & V H

June 2016

Seller Testimonial

Excellent Service

To Chris, Sandra & June

Thank you so much for the excellent service you have given us while selling our house. We won't hesitate to recommend you.

C & N B

July 2016

Seller Testimonial

Guiding me through

A big thank you to each and everyone of you for all your help and support over the past few years. Thank you for guiding me through the selling process.

Best Wishes G

October 2016

Testimonials from Buyers

Buyer Testimonial

5 Star win as best agent in Retford. June 2013

Many thanks for your e-mail. We have come to the end of our pot of gold so please don't send any more properties details. If we should manage to find some more cash I will certainly get back in touch. 5 Star win the award for the best agent in Retford as far as I am concerned. June 2013

Mr M H

Buyer Testimonial

Very Helpful. September 2013

Thank you for all of your help. September 2013

J & D

Buyer Testimonial

Exemplary Service. November 2013

Thank you for your exemplary service and tireless effort in assisting in our purchase and sale. Your care and consideration was greatly appreciated. November 2013

Mr & Mrs M

Buyer Testimonial

Would Recommend

Thank you for all your help with our house purchase. I would recommend Five Star Property. Great service

Mr & Mrs B

Buyer Testimonial

You Are All Stars

Thank you so much for everything. You are all stars.

L & D

Buyer Testimonial

Five Star deserve 5 Stars!

Five Star Property were faultless and professional throughout, whilst handling my property purchase. At times of need they were there and at times of celebrations they were invited. True to their profession, Five Star are a leading example of how an estate agent should be. An asset to the purchase and an asset to the seller. Five Star deserve 5 stars! Well done and thank you. May 2014

Kind regards Mr J H

Buyer Testimonial

Very helpful & supporting. September 2014

Thank you for all of your help and support. September 2014

Mr & Mrs P

Buyer Testimonial

Great Job. December 2014

Thank you, you've done a great job for your company, your client and ourselves. December 2014
Many thanks

Mr & Mrs S

Buyer Testimonial

Pleasant change. September 2015

Good morning June. Just a quick note to say thank you very much for all your help and advice. It makes a pleasant change to find an estate agent who does what they say they will, when they say they will and to always be available and willing to help in any way they can! So thanks again, I really appreciate it and R****** is absolutely thrilled !

Kind regards K C

Buyer Testimonial

Thank you so much. October 2015

Dear June

I just wanted to say thank you for all of your help and advice over the last few months regarding my purchase. Sometimes you were the only one who had the foggiest idea what was going on !!

Thank you so much.

All the best L.B

Buyer Testimonial

Thank you, you're Five Star

June 2016

Dear June, Chris & the team

Thank you for taking the time to understand what I was looking for, thinking of me as soon as house came onto the market, showing me around (usually followed by an indepth discussion of why I didn't like it). Introducing me to your mortgage adviser and sols etc, ensuring the whole process was smooth, putting up with me in general. Basically thank you for helping me buy my first home.

Disclaimer

The content on this Microsite has been uploaded by Five Star Property, Retford Resale.
Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Five Star Property, Retford Resale.
Where properties are displayed on a page, this comprises a property advertisement.
Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked
or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars.
The information is provided and maintained by Five Star Property, Retford Resale. Please contact the agent directly to obtain any information which may be available
under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007
or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

*Guide Price: An indication of a seller's minimum expectation at auction and given as a
Guide Price or a range of Guide Prices. This is not necessarily the figure a property
will sell for and is subject to change prior to the auction.

Reserve Price: Each auction property will be subject to a Reserve Price below which
the property cannot be sold at auction. Normally the Reserve Price will be set within the range of
Guide Prices or no more than 10% above a single Guide Price.

Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction.
To find out more about the fees associated with this property please call Five Star Property, Retford Resale on 01777 708700.

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