[Information on Ticket Refund] SEONG-JIN CHO Piano Recital

【Notice of Cancellation and Partial Postponement - Seong-Jin Cho May-June Japan Tour】
With the international situation resulting from the worldwide spread of the novel coronavirus, including travel restrictions and the suspension of visa issuance, all six concerts of the piano recital tour of Seong-Jin Cho in Japan scheduled for Saturday May 23 to Monday June 1 have been canceled, and some of the concerts of the tour have been postponed to a later date.
For information on ticket refunds for canceled concerts, please inquire to the presenter of each concert.
For those who were looking forward to the concerts, we know that this news is disappointing, and we ask for your kind understanding of the circumstances.⇒ Learn More
Tuesday, April 21, 2020
Japan Arts

[Information on Ticket Refund](Tuesday, April 21, 2020)
We will refund on the tickets in the following ways.Saturday, April 25- Friday, July 31

Those who purchased tickets at Japan Arts Pia and Ticket Pia (by phone, website, and at stores)
(1)Those who ticketed at stores (7-Eleven, Circle K Sunks, Family Mart, Ticket Pia Shop)
* You will get refund in cash.
* The name of the ticketing store is printed at the left bottom of the ticket.
* At 7-Eleven, the issued ticket can be refunded 24 hours from 10:00a.m. of the next day of ticketing. (Refund on the day of ticketing is not possible.)
* At Circle K Sunks, refund time is 7:00-23:30 (Ticket Pia service time.)
* Opening time of Ticket Pia depends on the store.

(2)Those who paid but have not issued tickets yet;
Please log in My Page and make a refund arrangement to your purchase record between Saturday, April 25- Friday, July 31
. You will need your ID and password to make this arrangement.

Those who purchased tickets at the other ticket agencies than the above
Those who purchased tickets at Tokyo Opera City Concert Hall, e-plus, Lawson Ticket, the refund will be made at the each agency.*The Tokyo Opera City Ticket Center’s business hours have changed. Please see the website for the latest information.
The Tokyo Opera City Ticket Center will be closed completely during the following period: Tuesday April 28 - Wednesday May 6. Thank you for your understanding.