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Stayed here for a week while on business. I thought the staff was friendly and helpful albeit more casual than I'm typically used to. The hotel itself is convienietly located. The interior lobby has been very nicely updated, however the rooms appear to have only received a minor facelift, which makes them feel somewhat lackluster.
So, here's the thing....as someone...

On Saturday November 18, 2016 I was treated in the most digesting and dehumanizing manner by Vanessa, front desk agent.
I arrived shortly after 10:30pm to check in for one night. My grandmother died and I had to make an emergency trip from Atlanta to DC.
In my haste I left my wallet in my car at the airport, but...

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Helpful?

Thank KrisReece

CYGreenbelt, General Manager at Courtyard Greenbelt, responded to this review

Dear KrisReece,
I appreciate the opportunity we had to speak by phone this past Sunday in response to the experience you describe above. As I mentioned when we spoke, I'm saddened to hear of your recent loss.
Regarding your stay, please accept my sincere apologies that your arrival did not meet the expectation that we typically deliver as a Courtyard...

Here for 3 nights. On one hand, I was about as far away from the lobby as it was possible to be, on the top floor at the end. This made for a (relatively) quiet room, which I enjoyed. It also made for poor Wifi reception, which I did not. The other oddity was, for the in-room coffee maker, they...

Invited to attend an event in Kent’s Island where hotels are very expensive, we’ve selected the Courtyard Greenbelt although a 40 min. ride from it. The hotel was very easy to find, the room was comfortable but noisy as we were located on main floor nearby the elevator and a large group was in attendance (awaken at 2 am by...

We are STEELER fans from Pittsburgh and stayed here to attend the STEELER-Redskins game. Nice place. Front desk personal were very congenial. Helped us get a great driver to take us to and from the game! Room was clean and had plenty of room for our two day stay. Nice spacious bathroom. Mini refrigerator in room. Don't bother with the...

This is a very dated Courtyard Hotel. The hotel had distinct unpleasant owners. The front desk staff was not exceptionally friendly. Free parking and convenience to College Park and DC makes this a very affordable option when visiting DC.

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Helpful?

Thank Eric L

CYGreenbelt, General Manager at Courtyard Greenbelt, responded to this review

Dear Eric L,
Thank you for sharing your recent experience with us. I'm sorry to hear that our desk staff did not deliver the Courtyard service that you have come to expect. I have taken the opportunity to share this feedback with our team.
We hope to have the opportunity to serve you again on your next visit to College...

The only reason I stayed here was because I had some Marriott Rewards points that I wanted to use and it saved me money. My room smelled like dirty mop water. Thank goodness I had some fragrance oil with me. The blanket in the drawer had hair all over it which led me to believe that it wasn't clean. The...

Very nice alternative to the hotels in College Park. Greenbelt is only a couple of miles away from the university and an easy drive. The room was clean, quiet and the staff were exceptionally friendly and helpful. Would stay again.

I didn't have to pay for it so I don't know what kind of value it is, but the staff is friendly and helpful. Bistro has good food, though portions aren't huge. Upscale atmosphere and decor and kept pretty clean.

Let me start by saying that I've stayed at some nice Courtyard Marriotts, not this one. Kids running the halls late at night; rude neighbors being loud until 2am; was served a breakfast sandwich with the cheese wrapper cooked inside of it; stains all over the room floor; digital channels intermittent, only analog channels work okay; elevator smelled horrible; wi-fi...

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Helpful?

Thank keithwm

CYGreenbeltGM, General Manager at Courtyard Greenbelt, responded to this review

Dear keithwm,
Please accept our sincere apologies for your recent experience. Our hotel enforces a no-party policy and public areas are patrolled in order to reduce the incidence of noise from neighboring guests. It is clear from your response that these efforts were not effective during your stay with us. Our team has revisited these standards with our security vendor...

Amenities

Highlights

Free High Speed Internet ( WiFi )

Pool

Restaurant

Free Parking

Bar/Lounge

Fitness Centre with Gym / Workout Room

GreenPartner
Learn More

Green Partners meet the programme's minimum requirements for environmental activities, but have not yet qualified for a Green Leader badge. The set of requirements include having a towel and linen re-use programme, using energy-efficient light bulbs, tracking energy usage, recycling, and educating staff and guests on green practices.

About the property

Wheelchair Access

Non-Smoking Hotel

Things to do

Pool

Restaurant

Bar/Lounge

Hot Tub

Fitness Centre with Gym / Workout Room

Room types

Non-Smoking Rooms

Suites

Family Rooms

Internet

Free Internet

Free High Speed Internet ( WiFi )

Services

Meeting Rooms

Free Parking

Dry Cleaning

Business Centre with Internet Access

Laundry Service

Self-Serve Laundry

Conference Facilities

Additional Information about Courtyard Greenbelt

Address: 6301 Golden Triangle Dr, Greenbelt, MD 20770-3216

Region:United States > Maryland > Greenbelt

Price Range:
$147 - $271 (Based on Average Rates for a Standard Room)

Hotel Class:3 star — Courtyard Greenbelt 3*

Number of rooms: 152

Reservation Options:

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Also Known As:

Courtyard By Marriott Greenbelt Hotel Greenbelt

Greenbelt Courtyard

Greenbelt Marriott

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