Krups xp7230, no water running through nozzles

Our Krups xp7230 is only two weeks old and stopped running water through the nozzles. Instead it justs runs down from the inside of the machine into the water try. Has this happened to anyone. Ideas for trouble shooting the problems?

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THANK YOU. You're answer was so helpful. I have the XP7230 and all of the sudden had exact same problem, machine wouldn't not register a full tank. After reading this I checked the floating piece and saw that it was not floating with a full tank like it is supposed to. Had to obstruct it to keep it afloat as well, and voila, it worked.

Ahh... what a relief to have my machine working again. Coffee has never tasted so good.