pso

Customers are craving- even demanding- rich experiences as they interact with the brands they love.
Watch this free webinar to hear how projections technology is impacting digital signage trends., allowing businesses to create captivating immersive environments that engage customers with their product or brand.
Download today, watch at your convenience, and feel free to share this resource with your colleagues.

Learn how augmented reality glasses and drones are being used in advanced search and rescue operations.
Epson’s Moverio smart glasses allow drone pilots to have a heads-up, line-of-sight flight experience, resulting in safer, more productive operations.
Moverio enables real-time access to aerial sensor data from a DJI enterprise drone, allowing operators to see:
Temperature data
Imagery through smoke
Locations of victims
How full a tank is
Make the most out of your Enterprise DJI drone with Epson’s Moverio Augmented Reality glasses.
Click now to schedule a demo

Looking to drive up billing accuracy? The time, expense, and mileage data you capture from your people is vital. The top five percent of professional services organizations (PSOs) achieve top financial results by making money on every facet of the business; earning higher margins and revenue for every employee, project, and consultant than their rivals. Download this finance-focused eGuide to find out how the best PSOs harness that key data – and get a cheat sheet on how to outdo your competition.

Looking to increase billable utilization for your project teams? While creating high levels of employee satisfaction? And avoiding talent burnout? The top five percent of professional services organizations (PSOs) are experiencing low levels of talent attrition, high levels of employee satisfaction, impressive billable staff utilization rates, and increased revenue from every employee, consultant, and project. Download this eGuide to discover how.

Want to help your project teams hit revenue and margin targets? And keep hitting them? The top five percent of professional services organizations (PSOs) are growing faster, earning more revenue, and reaping higher project profits than their competitors. All because of greater real-time visibility and control over their project plans, schedules, costs, and budgets. Download this eGuide to learn how to drive the efficiencies and repeatable processes market leaders rely on.

Looking to enhance productivity and efficiency across your people-centered services organization? A Professional Services Automation (PSA) solution can have an enormous impact.
This eGuide is a must read for PSO professionals weighing up its benefits. Download it to discover why and how professional services firms are implementing PSA, to learn the major difference those PSA tools are making, and to get a checklist for selecting the right PSA solution for your business.

George Curtis, CIO of URMC, was looking for a way to keep his team from needing to touch desktops every day. He was in search of solution that would simplify desktop management, and when he learned about RES Software, he was immediately hooked. After only a few months of beginning the implementation of RES, George and his team began seeing major benefits.

Compare your professional services firm with more than 450 PSOs with this expansive benchmark study from Service Performance Insight.
Get access to hundreds of pages of charts, graphs, and analyses that offer insight into the performance of your peers and where you can improve to make the greatest impact.

Service Performance Insight (SPI Research) is a global research, consulting and training organization dedicated to helping professional services organizations (PSOs) make quantum improvements in productivity and profit. In 2007, SPI developed the PS Maturity Model™ as a strategic planning and management framework. It is now the industry-leading performance improvement tool used by over 20,000 service and project-oriented organizations to chart their course to service excellence.

The insurance industry stands on the precipice of change, with waves of innovation and disruption driving new possibilities across all departments, including pricing, underwriting, claims, and fraud.
This webinar recording of a live panel debate is ideal for insurance professionals wanting to understand how best to unlock the possibilities created by advanced analytical techniques such as Artificial Intelligence (AI), Machine Learning (ML), and others.
This TIBCO and Marketforce webinar on “The Fourth Industrial Revolution in Insurance” includes speakers Ian Thompson, chief claims officer at Zurich; David Williams, chief underwriting officer at AXA; and Clare Lunn, GI fraud director at LV=. The panel discusses:
Moving towards the algorithmic insurer: the opportunities created by AI and ML
How insurers can become more agile in the face of new innovations and disruptive technologies
How the industry can turn structured and unstructured data into insights

From assembly and pick-and-place to material handling and packaging, the use of robots is on the rise in factory automation. Extremely customizable in even the most complex applications, automation systems are beneficial for a wide variety of reasons. Taking the plunge into automation, however, can be confusing and daunting. With so many factors to consider, you may be wondering, “Where do I start?” With over 35 years of experience in the automation industry, we have broken down the process, step-by-step, to guide you on your journey. Keep in mind that this guide is a broad overview, but can serve well as a starting point for those new to automation.

The average organization receives 1,200 invoices every month according to the Institute of Finance & Management. What’s more, between 70 percent and 80 percent of all invoices in the United States are still paper-based. That’s a lot of information to keep track of – and a lot of paper to shuffle around. It’s no surprise, then, that 80 percent of businesses would love to streamline their accounts payable processes. But what stops them from doing so isn’t an overly complex, impossible-to understand process – it’s confusion about the unknown, and fear that automating AP will be time-consuming, difficult, and expensive.
This report was developed to provide you with real, simple steps you can take to digitize and streamline your invoice processing. As you do so you’ll recognize significant benefits, including happier employees and a healthier bottom line.

A customer may store heavy file boxes in one of its warehouses, but Fireproof Records Center spends a lot of time strategizing about the paperless office. Based in Grove City, Ohio, the company helps businesses in central Ohio manage information more efficiently, offering a suite of cloud document management and scanning tools, including the easy-to-use Epson WorkForce® color document scanner.

Solvent printing is the perfect solution for signs, vehicle wraps, and many other
print applications. Solvent inks produce top-quality graphics, enabling printing
service providers (PSPs) to maintain high-volume output and lower production
costs while providing their customers superior color gamut and accuracy.
Although solvent inks provide great performance and have many additional
bene ts, they come with one frustrating work ow drawback: the delays PSPs
experience by having to wait for solvent ink to dry, particularly when the
application requires lamination. A new breakthrough solvent ink technology
solves this problem by reducing print curing time by at least 75% of the 24
hour waiting period normally recognized by media manufacturers and industry
specialists.
These new solvent inks make it possible for PSPs to laminate solvent prints on the
same day they are printed. PSPs can achieve high image quality without sacri cing
valuable time, plus they can avoid clutter and reduce spa

Digital Elektronik bought four Epson robots for the job, and these robots completed the task in just a few months. Since then Digital Elektronik has used the robots for new applications, some similar but others quite different, demonstrating a key advantage of Epson robots in being flexible and reusable. Volker Spanier, head of factory automation at Epson Germany, says, “I think this is an excellent example of how Epson robots can improve production line efficiency and complete tasks that may not even be possible by hand. It’s also great to see our robots involved in the construction of such a memorable landmark that will stand the test of time.”

Online, mobile, omnichannel, untethered, data mining, automation, and remote
communication are all now buzzwords surrounding the new technologies and resources
financial institutions have to help them re-invent their branch experience. Capabilities are
available today that were not imagined a decade ago. This is an exciting time for those
institutions that can look to the future and enhance their offerings.
While technology is driving change, it can also be a tremendous challenge for financial
institutions as they work to keep pace and even take advantage of the dramatic shift in
customer needs and expectations. Millennials, baby boomers, small businesses – all are
important market segments with very different wants and needs. Driven by technology,
the new demand is for a complete online presence, complemented by more flexibility in
personalized services, and specialized expertise available in every branch.
Suffice it to say, financial institutions of all sizes and in every geography a

This paper aims to:
• Summarize recent developments in the current state of mobile transaction technology,
with an emphasis on line busting as a part of mPOS systems
• Highlight studies that point to mobile transaction’s projected significant short-term growth
• Outline the business benefits of both mobile transactions and line busting
• Provide in-depth guidance on how to evaluate mPOS systems for line-busting applications

Consumers worldwide continue to adopt and use technology in their shopping experience.
Faced with rising customer expectations and increasing competitive pressures, retailers
now are prioritizing in-store innovation. Many retailers have adopted multichannel
implementations, in which mobile, web, and in-store shopping are enabled but not delivered
consistently to the customer. The next step in this evolution is an omnichannel strategy, now
being deployed by some retailers, which presents a consistent shopping experience across
mobile, web, and in-store channels. Omnichannel also enables retailers to integrate back-end
infrastructure technologies (e.g., servers, databases, etc.) and cloud-based services (e.g., loyalty
programs, personalized recommendations, inventory management, etc.) to improve many
aspects of store and enterprise operations.
An omnichannel strategy relies on several core and supporting technologies. The key factors in
evaluating any omnichannel-enabling solution includ

Over the past few years, improvements in mobile devices, Wi-Fi, and
cloud computing have made mobile point of sale (POS) solutions
e ective and a ordable for businesses of all sizes.
Tablets have emerged as the most popular platform for mobile POS
solutions, and you may have already heard the buzz about them.
There’s a reason for all the hullaballoo. In addition to integrating
payments and making retail transactions more e cient than using
a traditional electronic cash register (ECR), tablet POS solutions can
provide robust management data.
A tablet POS solution makes sense for many retailers, particularly if
you’re looking to:
• replace an ECR or want to have a mobile POS in place on opening day
• unlock new pro t-making and cost-saving opportunities
• expand your business
• keep pace with ever-changing customer expectations
Figuring out which tablet POS solution is the best for your business
may seem like a huge challenge. But don’t worry. Taking the right
approach, by using too

Competition is growing fierce for restaurants — and not all of it comes from other
local dining establishments. With grocery stores and meal kit services offering
additional convenient and affordable dining options for customers to choose from,
and with many restaurants turning to faster and smarter automation methods to
power their operations, now is the time for your restaurant to step up its game.
Ultimately, what your restaurant needs to do is offer a complete experience for your
guests. The only way to effectively do this is to understand the whole diner journey
and how the decisions you make along the way affect it.