Software development enterprise LiveTiles will establish its North American Intelligent User Experience Hub in the Downtown Innovation Zone in Rochester, New York.

According to Governor Andrew Cuomo’s Office, The $17 million project will result in the creation of at least 500 new jobs over the next five years, 60 of which have already been created in recent weeks. The project is expected to be completed in March of 2023.

Dan Diefendorf, LiveTiles SVP for the Americas, who was instrumental in the selection of Rochester for the company's IUX Hub said, "Being a Brighton resident I am witnessing first-hand how the Downtown revitalization and the state-of-the-art technical curricula at local universities, such as RIT in Rochester, are setting a strong foundation for substantial growth in this region. Coupling that with the city's close proximity to our NYC headquarters, made Rochester the clear leader in the national search for our IUX Hub.

The process of working with the Empire State Development, Monroe County, the Chamber of Commerce, Greater Rochester Enterprise, and the City of Rochester was a true partnership."

LiveTiles CEO Karl Redenbach said, "As we continue through this phase of extended, rapid advancement, we considered many cities for the base of our expansion, not just nationally, but globally. Rochester quickly became the standout choice. The city, as well as NY state, are looking for the same considered growth as LiveTiles, with an eye to both leading-edge innovation and longevity."

The new IUX Hub will be located in Rochester's High Falls District at 61 Commercial Street. The expansion project will include outfitting the new facility and hiring new employees. Staff will range from client-side teams such as customer success managers and business development roles, to technical teams such as solution engineers and AI (Artificial Intelligence) deployment specialists. These teams will also support the rollout of additional platform offerings that are currently under development.

Empire State Development will provide up to $7 million for the transformative project, including a $3.5 grant through the Finger Lakes Forward Upstate Revitalization Initiative and $3.5 through the Excelsior Tax Credit Program in exchange for job creation commitments. These investments will support the facility's renovation, furnishing and the purchase of equipment including computers and servers.

"Our strategic investments in downtown Rochester are transforming the Finger Lakes into a hub of high-tech innovation and developing the next generation of business leaders," Governor Cuomo said. "LiveTiles' decision to establish their North American Hub in Rochester's Downtown Innovation Zone is proof positive that our economic development investments to drive growth and enterprise are working, and this state-of-the-art company will bolster our efforts to move the Finger Lakes economy forward."

"With significant investments in tech companies like LiveTiles, New York is continuing to position itself as a leader in the industry," said Lieutenant Governor Kathy Hochul. "This innovative hub will create hundreds of new jobs and continue the momentum of growth in the Rochester area. The project complements the Finger Lakes Forward plan that is transforming downtown and leveraging the waterfront to enhance the community and strengthen the economy."

Empire State Development President, CEO & Commissioner Howard Zemsky said, "Rochester's Downtown Innovation Zone provides a high-tech ecosystem for companies looking to take their business to the next level. LiveTiles new facility will create hundreds of 21st century jobs and build on the growing economic momentum of the downtown area."