Why work at Brown Paper Tickets?

Social impact

Our not-just-for-profit business values seep into everything we do, including how we treat our team. Employees drive company microloan decisions and choose how to spend 40 hours of paid volunteer time.

Culture

But we do take a few things seriously: recycling, composting, working hard and enriching local communities.

Locations

Our offices are nestled in vibrant communities near eateries, cafes, and venues. Perfect for walking breaks and lunchtime strolls.

Bellevue

Geek out in a lakeside tech town surrounded by splendid views.

Edinburgh

Join a thriving scene at the Shore, Leith.

Seattle

We’re headquartered in Fremont, a hood with a quirky vibe (like us).

Awards

GeekWire Bootstrapper of the Year Winner 2015

Bay Area Dance Watch Best Customer Service for Performing Arts 2010 - 2013

Seattle Metropolitan Magazine Best Places to Work 2015

Departments

Content and Marketing

Brings our brand to life. Wordsmiths everything from tweets and taglines to blog posts and guides. Sings our stories, tailors the customer experience, styles our look from the paint colors on our walls to web typography and imagery.

Customer Service

Live, in-house 24/7 support in English, Spanish, French for event organizers and attendees. A nerve center full of savvy people who love to help. Part consulting, part tech support, this team is unrivaled in our industry.

Development

This whip-smart crew of coders and planners build and maintain our systems and products from the ground up, so they run smoothly day and night.

Fulfillment

Handles all printing, shipping, sorting, badge production and distribution. When your tickets arrive at your door, this crew handled it with care (and a lot of coffee).

Human Resources

The heart of our family, they ensure employees have support, guidance, benefits, pay, policies and a helping hand when needed. Caregivers and enforcers alike.

Leadership

Fearless leaders who sail the ship and chart new waters. Bootstrappers by choice, they use corporate social responsibility as a measure of success and give back to communities.

Sales and Outreach

Full of people who love people, this crew meets, greets and authentically supports as many events, communities and businesses as possible to grow our company. Box office, promotion, strategy, all of it.

Technology

Savvy problem-solvers, this department repairs systems, fixes equipment and finds solutions so that all teams can stay focused and on track.