He is the co-founder of The Chatbot Factory. Since 2015, he has advocated for a futuristic vision for customer relations augmented by artificial intelligence and conversational interfaces. in 2017, The Chatbot Factory strengthened its position as a leader in the field of intelligent, multi-platform design and development. Since 2016, The Chatbot Factory has supported clients including Air France, the BNP Paribas Group, Auchan, Vinci, Saint Gobain, Europ Assistance, Les Echos and other market leaders in implementing conversational voice and text interfaces.