Got mine yesterday....I could be wrong...but I believe PES ships when the sale is over i.e. if the sale is 5 days and you order on Day 1...it won't be shipped until after Day 5 when it's all said and done. You should have gotten an email with a tracking number.

Not exactly true. We start to ship as soon as orders come in but that all depends on what day of the week the sale begins. With this being such a large sale with the significant amount of orders we were flooded with we are shipping in a first come first serve basis. The sale starting during the holiday weekend and it being such a busy time of year to ship anything, it has us backed up like most other businesses this time of year. We greatly appreciate everyone's patience and understanding and can promise we are working overtime to get everyone their products.

Got mine yesterday....I could be wrong...but I believe PES ships when the sale is over i.e. if the sale is 5 days and you order on Day 1...it won't be shipped until after Day 5 when it's all said and done. You should have gotten an email with a tracking number.

We ship orders as soon as possible so a lot of people's will have gone out on day one.

The issue is we get so many people rushing to the website that unless you order imminently you will already be far into the pack.

Some people order as soon as they get their email but don't necessarily realise that their email was on the fourth wave, for example, so they are still well into the queue.

We apologise for any delays customers have been experiencing and would like to thank everyone for their patience.