UTILITY SERVICE INFORMATION

Pacific Gas & Electric (PG&E):

Gas service interruption or gas leaks: Call the PG&E 24-hour customer service line at 1-800-743-5000.

Electrical service interruption or power outage: Call the PG&E 24-hour customer service line at 1-800-743-5002.

TDD/TTY (Speech and hearing impaired): Call 1-800-652-4712.

Alternate Language Services:

Chinese 1-800-893-9555

Spanish 1-800-660-6789

Vietnamese 1-800-298-8438

Note: PG&E has changed their policy for new gas and electric service installations. The customer is now responsible for obtaining the City PERMIT, paying INSPECTION costs, excavating and backfilling the trench for the gas pipe and/or electric conduit placement. PG&E does however, give the customer the option of hiring PG&E to do the trenching and backfilling at an additional cost to the customer.

East Bay Municipal Utility District (EBMUD):

Water service interruption or water leaks: Call the EBMUD 24-hour customer service line at 1- 866- 403-2683.