BHP - LGB patients’ experiences

Building Health Partnerships (BHP) is a national programme kindly funded by NHS England to improve health outcomes, through supporting the development of partnerships between Clinical Commissioning Groups (CCGs) and voluntary, community and social enterprise (VCSE) organisations.

In Greater Manchester (GM), the project centred on the health inequalities faced by lesbian, gay, bisexual and trans (LGB&T) people, exploring the challenges encountered. We worked in partnership to identify solutions and reduce barriers for LGB&T people accessing healthcare services.

The Lesbian & Gay Foundation conducted research into lesbian gay and bisexual (LGB) patients’ experiences of their GP in order to build a picture of this patient group’s experiences of accessing primary care through their GP. The research forms part of a wider initiative led by Pride in Practice, a dedicated service to support excellence in LGB healthcare, helping GPs to ensure that their LGB patients are treated fairly and enabled to discuss their issues openly with their GP or healthcare provider. This patient experience survey will be repeated annually so that yearly comparison of the findings can be used to assess the impact of the service and track improvements in provision of GP healthcare services to LGB patients.