We are not thinking machines. We are feeling machines who think. ~Richard Restak, George Washington University neurology professor As leaders, we need to make emotional connections with our target audience if we hope to influence their thoughts and actions. One very important way to connect positively with people is with what I call powerful empathy. …

In Business or the world of work?What is Empathy?Empathy and ConflictTwo wayEmpathy and LeadershipConclusion

One of the hallmarks of a successful business is its ability to harness creativity, to challenge the status quo, to push boundaries and to innovate. Without growth and innovation, businesses stagnate and eventually fade away. Those with staying power are likely to have mastered this important skill which allows them to focus on the future with clarity: empathy.

Empathy helps us to get along, to understand each other, to work together and to resolve problems. In the world of work, we cannot get along without it.

Management is about combining leading and management together. Peter Vaill wrote about this extensively. There is no set routine that allows work to get done. It is about being aware and listening. How often do we find out the people on the floor or in the classroom had the best approach?

Already, though, the research seems to be pointing to a strong message for managers in all industries, Barsade says: tenderness, compassion, affection and caring matter at work. “Management can do something about this,” she says. “They should be thinking about the emotional culture. It starts with how they are treating their own employees when they see them.

==========================

tenderness, compassion, affection and caring matter at work.

========

Are they showing these kinds of emotions? And it informs what kind of policies they put into place. This is something that can definitely be very purposeful — not just something that rises organically.

What is the role of compassion in the workplace? Very simply, it is one of the four fundamentals of leadership excellence, of mindful leadership, and of living mindfully. And it can be a new year's resolution that you can implement starting today!

Compassion at Work

Compassion can be brought into each work day through simple acts of kindness. When we choose to take a purposeful pause and offer a colleague a compliment, or a word of encouragement, or inquire into their well-being, we bring kindness into the workplace. And the ripple effect of kindness is limitless. A compassionate leader can transform the most challenging workplace. When a leader embodies compassion and is seen as a kind person, even his or her toughest messages are more likely to be received well. After all, when we work with someone who honestly respects, includes, and values us, it goes a long way to making us trust his or her decisions.

It’s no secret that the “softer” personality traits aren’t as valued in organizations. Empathy, self-reflection, and goodwill take the backseat to efficiency, results, and profits. What would you say if I told you that fostering the former skills would actually improve the latter?

Jane Dutton, one of the founders of the Center for Positive Organizational Scholarship and University of Michigan Roth School of Business, has been studying and researching compassion in the workplace. Her research shows that when you train in mindfulness, it has an immediate impact on the quality of your relationships with your colleagues.

To be an effective leader, it is crucially important to be a good listener. To be a good listener, I mean a really good listener, there are three conditions that must be met according to Dr. Thomas Gordon. They are: acceptance, empathy, and genuineness.

Dr. Gordon studied psychology with Carl Rogers, one of the most famous psychologists of all time. Rogers talked about unconditional positive regard, empathy, and congruence and Tom Gordon applied those concepts to non-therapeutic situations that were practical for parents, teachers, and managers...

Empathy is the ability to understand the other person’s point of view - both the content and emotions. It does not mean that you have to have the same feelings or experience the same things or have had the same experience in the past. Have you ever heard someone say,

“I know how you feel.” It is difficult not to be sarcastic or to respond defensively. “

No you don’t!” Or, how about, “I feel sorry for you.” Wow! How insulting “Can’t you do anything on your own? I need to do this for you as well?”

Author of the much acclaimed book Reinventing Organizations, Frederic Laloux, will discuss the emergence in many different sectors of a whole new type of organisation – one that eschews hierarchy and bureaucracy in favour of truly soulful and...

A new business paradigm, in which management aims to to foster a better world, is rapidly taking hold.

McGrath posits that there have been three thematic ages of management since the industrial revolution: execution, expertise, and now, empathy.

She says, "If organizations existed in the execution era to create scale and in the expertise era to provide advanced services, today many are looking to organizations to create complete and meaningful experience. I would argue that management has entered a new era of empathy."

Recently I gave a seminar for the top 100 or so leaders of a global manufacturing company, at the invitation of the head of HR. It was their annual leadership development meeting...

I’ve never seen a list of a great leader’s abilities that did not include impactful communication. And that requires empathy – the third domain of emotional intelligence. There are two specific kinds of empathy; one is cognitive empathy, understanding how others think about the world. Once you know their mental models you can put what you have to say in terms that will make most sense to them.

The second kind, emotional empathy, means you can sense immediately how another person feels. This means you can fine-tune what you say so it has a positive impact.

I have just returned from an interesting experience in Washington. D.C.: a panel discussion with His Holiness the Dalai Lama. The event was sponsored by the American Enterprise Institute (AEI), a leading neo-conservative think tank responsible for m...

Whether you call it personal development, personal growth, self-actualization, self-transcendence, or spirituality does not matter. What matters is realizing that the reason you were born is to become the best human being you can possibly be.

Sharing your scoops to your social media accounts is a must to distribute your curated content. Not only will it drive traffic and leads through your content, but it will help show your expertise with your followers.

Integrating your curated content to your website or blog will allow you to increase your website visitors’ engagement, boost SEO and acquire new visitors. By redirecting your social media traffic to your website, Scoop.it will also help you generate more qualified traffic and leads from your curation work.

Distributing your curated content through a newsletter is a great way to nurture and engage your email subscribers will developing your traffic and visibility.
Creating engaging newsletters with your curated content is really easy.