To receive the one time $5 credit on your acccount,
you must enroll in Auto-Debit and Paperless billing. When
you have completed this process, you will need to e-mail customer
service so the credit can be applied to your account. If
you have any trouble or would simply prefer we setup your account
for you, give us a call at 866-357-8783. See the steps below to get
started.

Step 1: Register your
account online.
Click here. (This link will take you away from this page. Print
the steps below or open this link in a new tab.)Step 2: Verify your email address.Step 3: Add a payment method (checking account, Visa, or
MasterCard).Step 4: Enroll in Auto-Debit.Step 5: Stop paper billing
and enroll in e-billing.Step 6: Email us
PUDCustomerService@ThurstonPUD.org so we can apply the credit.

What step you start at depends on your situation. Some customers
have already registered for an online account and can skip Step 1.
Others may not need to add a Payment Method and can skip step 3.
Again, every customer’s situation is unique. There are multiple ways
to sign up for Auto-Debit within your account and these guides will
show you the easiest ways to do it. There are two guides available.

The “New Registration Guide” is primarily
for customers who don’t have an online account, haven’t verified
their email, or haven’t added a payment method to their account.
The easy to follow instructions will walk you through the process from
beginning to end.