Details

Comfort Sleep Spinal Contour Advanced Medium Mattress

Supporting your body is essential when you sleep; you spend such a large part of your life in bed you don’t want to regret choosing a mattress that isn’t up to scratch.

The Comfort Sleep Spinal Contour Advanced Medium Mattress uses advanced bedding technology that is specially designed to provide your body with excellent support. The zoned pocket spring system works with the unique characteristics of your body to provide the correct amount of support from head to toe.

Great care has been taken in the construction of this mattress to fill it with the ideal materials; each layer has been designed with the purpose of improving your sleeping experience.

Most notable of these is the layer of Gel Form X, which uses Australian Made Liquid Gel to assist with spinal contouring. The unique open cell formula used in this layer also helps to regulate your body temperature.

If you are looking for that extra bit of support from you mattress then the Comfort Sleep Spinal Contour Advanced Medium Mattress will have you covered.

3 Zone Contour Tech™ Spring System

The springs in this mattress are specifically arranged to provide you with excellent support no matter your body shape or the way you sleep.

Each one of the hundreds of springs is individually wrapped so they will move independent of each other. This allows each one to adjust specifically to the pressure it is put under giving you a personalised sleeping experience.

This is enhanced with the three zone system. Different parts of your body need different levels of support when you sleep. The springs in the different zones are tailored to each section of your body so they receive the correct amount of support; this also helps create correct spinal alignment.

This system is also excellent at minimising partner disturbance, the individual springs help dissipate movement and weight differences.

Gel Form X

This section of the mattress uses advanced liquid gel technology to provide you with numerous benefits while you sleep.

Australian made liquid gel has been injected into unique open cell memory foam to create a layer of material which will support you and keep you cool at night.

The gel absorbs and stores the heat in your bed, while the open cell structure increases breathability, these combine to stop your body from overheating.

This technology also provides an exceptional amount of support. The material will mould to the contours of your body which will assist in relieving pressure while you sleep.

It will all alleviate the pressure usually associated with points of concern such as the hip and shoulder area, thus improving your sleep.

Spring Insulator

This layer is specially designed so you get the most out of the springs in your mattress. This layer of insulation helps protect the springs from any outside intrusions.

It also helps with thermo regulation as it can adjust the airflow through the mattress to help provide the right amount and deliver an optimal sleeping temperature.

Natural Wool Layer

This layer of soft and cushy natural wool adds an extra level of comfort to the mattress, when you lay down you will feel at ease thanks to the springy and plush texture of the wool.

The wool also has the added function as acting as a natural insulator; it is very breathable which helps it to regulate the temperature of the bed.

This will help create the optimal sleeping conditions all year round to keep you comfortable and help maintain a deeper sleep.

Breeze-X 3dm

Edge to edge support

This section creates a perimeter of double coils to provide and addition side support for your mattress.

They enhance the overall mattress sleeping surface and make sure that you will receive support right to the edge of the mattress.

They also offer assistance to the internal springs as they support them and protect them from external forces.

Premium Comfort Layer

This section of the mattress combines at least two layers of premium high density comfort foam with differing levels of hardness.

This helps provide a smooth transition in feel between the softer upper sections of the mattress and more supportive lower layers giving you the perfect balance between comfort and support.

The foam is highly durable and features a unique open cell formula which aids in breathability and temperature regulation.

Additionally, the foam is Good Environmental Choice Australia (GECA) certified which not only means it is produced in a manner which is healthy for the environment but it reduces negative effects on your health.

The Comfort Sleep Spinal Contour Advanced Medium Mattress combines some of the best mattress features on the market at an excellent price point to create a supportive sleeping environment.

It will provide you with personalised, contoured support while keeping your comfortable. This is all backed with a 10 year guarantee and Mattress & Pillow Science’s 30 Day Sleep Satisfaction Promise, Australia-wide delivery and Free Delivery to Metro MELBOURNE!

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Postage & Delivery

Delivery

After ordering online, you will receive an email confirmation containing your order details. We will confirm receipt of your order within a few minutes of ordering. We use Australia Post Receipted Delivery when dispatching your goods.

Other than Mattresses (where you will be contacted and delivery details discussed with you) we will dispatch your order normally within 12-24 hours.

Our delivery fee is a flat $9.95 for any purchase in Australia and free for items over $150 (excluding mattresses.)

PLEASE NOTE WE DO NOT SHIP INTERNATIONALLY – ONLY WITHIN AUSTRALIA.

Warranty

There is a standard 12 month warranty provided by Mattress & Pillow Science on all items sold on this site. There is also a Manufacturer’s Warranty for each item which could be as long as 16 years. This is dependent on each manufacturer and may differ from category to category of merchandise

The warranty applies to any defects in the product resulting from the manufacturing process. This excludes normal wear and tear. These warranties are over and above the warranty prescribed by the prevailing consumer law. Please refer to product details or email us on info@pillowscience.com.au for further details if you need further clarification.

Refunds and Returns

We offer a satisfaction guarantee on most of our items. The length of this will vary from product to product, based on the nature of the item and the manufacturer.

Pillows

Somna Medica ™

Somna Medica™ Pillows carry a 90 Day Satisfaction Guarantee. If for any reason you are not completely satisfied with your purchase we will give you a 90 Day money back guarantee from the time you receive the goods. Please email us at info@pillowscience.com.au within that time if you are not satisfied with your purchase so that we can resolve any problems. This refund policy does not apply to goods that have been damaged or soiled after delivery, or if any attempt has been made to alter the product. You may elect to receive a refund or a Swap-Over. All delivery and insurance costs are to be paid by the buyer. You may be charged a $20 admin/sanitization fee If you wish to avail yourself of the 90 day Satisfaction Guarantee on a pillow purchase. You will need to purchase a pillow protector on the same order. All returned pillows are either donated to charity or sold into the hospitality industry. The refund provided will be your purchase price excluding the initial delivery charge less the delivery charge. If you purchased the item free of delivery then an amount equal to what the delivery fee would have been will be deducted from your refund.

We recommend that you return the product via Registered Post and that you pre-pay all postage. You assume any risk of loss, theft or damage to goods during transit. We therefore advise you take out shipment registration of insurance with your postal carrier. Mattress & Pillow Science will not be responsible for parcels lost or damaged in transit if you choose not to insure.

Other Pillows

All Pillows other than Somna Medica ™carry a 30 Day Satisfaction Guarantee. If for any reason you are not completely satisfied with your purchase we will give you a 30 Day money back guarantee from the time you receive the goods. Please email us at info@pillowscience.com.au within that time if you are not satisfied with your purchase so that we can resolve any problems. This refund policy does not apply to goods that have been damaged or soiled after delivery, or if any attempt has been made to alter the product. You may elect to receive a refund or a Swap-Over. All delivery and insurance costs are to be paid by the buyer. You may be charged a $20 admin/sanitization fee If you wish to avail yourself of the 30 day Satisfaction Guarantee on a pillow purchase. You will need to purchase a pillow protector on the same order. All returned pillows are either donated to charity or sold into the hospitality industry. The refund provided will be your purchase price excluding the initial delivery charge less the delivery charge. If you purchased the item free of delivery then an amount equal to what the delivery fee would have been will be deducted from your refund.

We recommend that you return the product via Registered Post and that you pre-pay all postage. You assume any risk of loss, theft or damage to goods during transit. We therefore advise you take out shipment registration of insurance with your postal carrier. Mattress & Pillow Science will not be responsible for parcels lost or damaged in transit if you choose not to insure.

Quilts/Quilt Covers/Bed Linen/Toppers and any Non Mattress or Pillow Items

All Quilts/Quilt Covers/Bed Linen/Toppers and any Non Mattress or Pillow Items carry a 30 Day Satisfaction Guarantee. If for any reason you are not completely satisfied with your purchase we will give you a 30 Day money back guarantee from the time you receive the goods. Please email us at info@pillowscience.com.au within that time if you are not satisfied with your purchase so that we can resolve any problems. Refunds on these items will only be provided if the goods are returned unopened, unused and in the original packaging. The aim of this is to place you in the same position as if you were purchasing from a retail store, except in the comfort of your own home. The refund provided will be your purchase price excluding the initial delivery charge less the delivery charge. If you purchased the item free of delivery then an amount equal to what the delivery fee would have been will be deducted from your refund.

We recommend that you return the product via Registered Post and that you pre-pay all postage. You assume any risk of loss, theft or damage to goods during transit. We therefore advise you take out shipment registration of insurance with your postal carrier. Mattress & Pillow Science will not be responsible for parcels lost or damaged in transit if you choose not to insure.

Mattresses

Mattresses are sold with a Manufacturer’s Warranty or Guarantee, which may be as long as 16 years. Terms and conditions of these vary by manufacturer.

JUNO Mattress – 120 Night Money Back Guarantee

The Juno Sleep Mattress comes with a 120 No Questions Asked Money Back Guarantee. If for any reason you are unhappy with the mattress, email or call us and we will organize for the mattress to be collected and you will receive your refund within 14 days

All Other Mattresses

All other Mattresses - In addition to this warranty Mattress and Pillow Science will provide you with Comfort Guarantee. Over the past 15 years in the mattress industry we have ascertained that customers may take a little time to get used to their new mattress. It can take up to 3 weeks to acclimatize to a new mattress. At his point you will know whether the mattress is right for you.

So for complete peace of mind we offer a 30 night Comfort Guarantee. You may return your mattress within this period if you are not happy with your purchase and we will allow you to exchange it for another one. This Comfort Guarantee is over and above any warranties/guarantees provided by the manufacturer and prevailing consumer protection legislation.

Terms and Conditions

The mattress must have been slept on for a minimum of 14 nights.

The exchanged mattress must be the same size as the original.

You are entitled to one exchange only.

You may exchange the mattress for a mattress of no less value than the one you purchased. If you do, then we will assume the replacement mattress is of the same value as the original.

If the replacement mattress is of more value you will be expected to pay the difference.

You will need to purchase a mattress protector with the purchase on the same invoice – we recommend the Protect-A-Bed brand.

You will need to ensure that the mattress is placed on a structurally sound base. If using timber slats they should not be arched and must be no more than 8CM apart.

The guarantee only applies to ranges of mattresses where the queen size is valued over $1,000.

All returned mattresses must be in good, unsoiled condition with existing packaging so it can be protected when returned.

All returned mattresses are donated to charity or sold into the hospitality industry

A $300 administration fee will be applied to all returned mattresses

If you live in a remote or rural area you will be required to pay delivery or arrange for the return mattress at your expense.

This comfort guarantee does not apply to bases, custom orders and special sizes.

All exchanges are subject to Mattress and Pillow Science’s approval

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