Privacy policy

Why we collect personal data and what we do with it.

We are Feel Good Bicycles Ltd, Private limited Company in Ireland, Company Number 600241, Unit 2B, Virginia Shopping Center, Virginia, Co. Cavan

How we collect your information

We collect our information from a variety of sources :

Individuals : Information you freely provide us when you sign up to our service, speak with our staff, contact us in anyway.

Automated technologies or interactions through use of service : As you interact with our product, website and service provisions, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.

What we do with it

Personal Information we hold may be used and disclosed only for the following purposes :

Service Provision : We use your information to provide the product and service requested from us.

Keep you up to date : We will contact you to inform you about updates, improvements, temporary issues affecting our service.

Sales, Marketing and Promotion : We want our customer to have the best service we offer, we will promote additional products and series we offer that we believe will be of benefit, based on the information we have available. We will promote to potential, existing and former customers. Consent can be withdrawn at any time, please contact us if you require to do this.

Invoicing : Sending invoices, receipts, delinquency notifications, and requests for information. We use third party secure accounting systems to process this information.

To provide support, and improve the Services we offer : Data collected will be used by us to analyse how we can improve what we do. Historic information can be kept to reference only by ourselves when developing further products in the future.

Whom we share it with

We share some data with organisations we work with to help deliver our services. These include :

Mailing/despatch companies and delivery couriers : in order to deliver your packages from us.

IT service providers : that help us with our internal IT needs.

Cloud providers : that help us backup information (this is in encrypted form).

Marketing companies : acting on our behalf (Non-disclosure Agreements in place in all circumstances).