Tipping for a Buffet

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If all a waiter does is take drink orders and clear plates, how big a tip should he receive? Twenty percent seems way too generous.

At a buffet, ten percent of the bill is customary. But as with tipping in general, stick to the formula only if the waiter is attentive, appearing promptly when you need him. If he provides extra-good service, then you could tip him more. But if he neglects to refill your water glass or is missing in action when you're ready for the check, feel free to give less.