Managed IT Services

Our Services

We do...

Managed IT Services

Our promise is to save you time and money by providing you with IT support that you don’t have to manage. Our team may not sit in your office, but we’re always on the other end of the telephone and e-mail. So if a software problem arises, we’ll diagnose it (and usually fix it) remotely. nexus.gs offers expert workshop facilities if a hardware fault needs to be rectified.

We do...

PC and Mac support

We offer onsite installations of hardware and software, including out-of-hours installations and office moves to minimise disruption as well as support and maintenance for Windows (Servers and Desktops) macOS (Servers and Desktops) and Linux (Server) backed by service level agreements to suit your needs, from telephone support with response times to full parts and labour cover.

We do...

Cloud solutions

We offer setup, migration and ongoing support for Microsoft Office 365 and Google Apps for Work providing the solution that fits your business requirements best. We can also provide custom cloud hosted solutions with Amazone AWS and Microsoft Azure including PaaS and Saas solutions to fit your exact business requirements.

Kroll

Managed IT Services

Managed IT Services is the ability to provide a proactive approach to supporting your IT infrastructure. Unlike regular IT Support it is not based on the reactive break/fix model but we take a more consultative engineering approach to ensure your IT infrastructure is performing at its optimum.

The solution...

We provide a simple, flat fee cost for each member of your staff allowing you to easily budget your support costs and then let us worry about the day to day support whether it’s remotely or on site in your premises.

Key facts
• Single point of contact for all fault logging
• No requirement to cover holiday or sick leave
• The ability to access 24x7x365 technical support
• Automated and manual systems checks
• Patch management
• Fully trained staff with multitudes of experience

Get Support

Our team are ready to help get you back up and running. You can log a support ticket below or give us a call on 024 7622 3865. Please download and install one of the following when requested by one of our support agents.