The first part of these changes saw the introduction of three major changes to the delivery of home care:

the Home Care Package funding following the consumer.

one national prioritisation system for people waiting for a Home Care Package (a national queue) supported by a National Package Inventory, which will identify all used and unused packages.

improvements to the process for organisations to become an Approved Provider.

Department of Health Resources

The Department of Health released several resources to help people understand the key changes, including factsheets and webinars. This information is available via the Department’s website. Webinars available on demand via the Department’s website include: