Enabling Help in the SAP R/3 and APO Environments

The Help Launchpad component allows SAP to display the correct content for each transaction in a browser window that displays on top of the SAP application.

Enabling Help for SAP R/3 and APO

Install the Help Launchpad Executable and ABAP Transport per the instructions provided in the Help Launchpad user manual. This task is typically performed by the SAP R/3 administrator.

Ensure you have enabled the transaction code property in your template and have made this template available to authors.

Create content.

To specify the transaction code for the content, select File > Properties... to open the Properties window.

Select the Properties tab on the left.

Enter the transaction code in the Transaction Code(s) field. For multiple transaction codes, separate these codes with the value specified in the associated template (for example, comma ",", colon ":", or semi-colon ";").

Click OK.

Publish the content and the website.

Copy the published content and website to a shared network location.

In SAP, create a Help Launchpad server via transaction code /RWD/ZF0 per the instructions provided in the Help Launchpad user manual.

Enter the quick launch folder location (within the published website) in the Server Location field.

Specify the location of the "fp_upload.txt" file (within the published website) in the Upload Location field.

In SAP, upload the transactions from the "fp_upload.txt" via transaction code /RWD/ZF0 per the instructions provided in the Help Launchpad for ANCILE uPerform user manual. Ensure the pre 5.0 format checkbox is deselected.

To access custom help within SAP, an end user performs the following steps:

Start the transaction using the menu path or transaction code.

Select Help > Custom Help to display the context-sensitive help in a browser window on top of the SAP application.

Limitations When Providing Help in the SAP SRM and Enterprise Portal Environments

For security reasons, the context-sensitive help solution for SAP SRM and SAP Enterprise Portal does not verify that the help content exists, nor does it direct users to an alternate location in the event that no context-sensitive help is available for a given context.

In SAP SRM and SAP Enterprise Portal, the Help menu essentially links to a page using a link that matches its ID. When there is no help content available at that location, an HTTP 404 (Page Not Found) error displays in the new browser window.

Due to limitations in cross-domain web document access, the required HTML code for activating the stay-on-top ActiveX control is not included in the code supplement for the SAP Enterprise Portal or SAP SRM context-sensitive help code supplements.