3. How do I access my iBerry Secured Wireless Broadband service?

4. I have an Home/Office solution, how many PC/Laptops/Smart Devices can be used in this solution?

The Maximum PCs/Laptops/Smart Devices which can be connected under a specific plan is available in tariff plan tables.

5. Will my bill be very high if I am connected for all the time?

No. You will be charged only for the upload/download of data transfer and not based on the time for which you are connected to the internet. However we recommend you to log out when you do not want to use internet as activities such as streaming, flash, auto updates, virus on your PC etc can result in unintended data transfers from your PC.

7. Can I shift my connection from one location to another location within or across the city?

If the new location where you would like to shift has adequate signal strength, then you can shift the connection. We will need your new billing address proof.

8. Can I change my tariff plan?

You are allowed to change your tariff plan to any other tariff plan of your choice as per the plan migration rules set by the company. For changing the plan please contact iBerry Customer Care write an email to info@inetwifi.in.

9. How can I change my billing address?

If you have moved to a new home and want to update address with us, contact iBerry Care @ 8437303040.

You would be required to submit a photocopy of your new address along with the Proof of Address.