Pay as you go

Can't enter unlock code

I have received my NUC to unlock my PAYG Mobiwire Ayasha phone from the Vodafone network. Unfortunately this phone, which I purchased from Vodafone, is not listed on the unlocking instructions webpage. When I insert a non-Vodafone SIM it states SIM blocked but there is no box or prompt to enter the NUC.

I'm sorry to hear you've had a problem requesting your Network Unlocking Code (NUC) @hkj. So we can help with this, please get in touch by following the instructions in this private message and we'll be in touch.