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Lead Business AnalystConnecture

THIS JOB HAS EXPIRED

Company Overview
Connecture is the leading provider of Web-based information systems used to create health insurance marketplaces and exchanges. Its industry-proven solutions enable consumers, employers and brokers to more easily shop for, purchase and renew health insurance while minimizing back-office administrative expenses for health plans. Connecture?s solutions are provided to health plans, state insurance exchanges, private exchanges and insurance brokers. More than 25 million Americans shop for their health insurance through systems built by Connecture, and more than half of the nation?s 20 largest plans rely on them to sell, administer and manage their plans and products effectively. For more information, visit www.connecture.com.
Position Summary
The Lead BA is responsible for leading business analysis activities as well as project coordination throughout the project life cycle and will be located at the client site. The Lead BA shall represent Connecture and be the point of contact for the vendor partner teams when the Connecture project team is not onsite. The Lead BA shall participate in requirements gathering, solutioning sessions and project planning. The Lead Business Analyst shall participate in sprint reviews and demos and assist in triaging of issues. The Lead Business Analyst can expect to be at the client?s site an average of 75% of the time. Some travel to either the Atlanta or Milwaukee or Farmington offices will also be expected for those team members working with cross-located project teams.
Roles and Responsibilities
The essential responsibilities of the Lead Business Analyst are to:
?Support the Project Manager in ensuring the project success factors are met:
?Project plan, project variance, and SDLC compliance
?Project Estimation
?Change control
?Issue and risk escalation
?Client satisfaction
?Develop strong relationships with client stakeholders
?Demonstrate leadership ability in all assignments
?Work independently with little supervision
?Work as a mentor for all other project team members
Client Deliverable Responsibilities:
?May be responsible for the entire project implementation and own all Project Manager tasks for projects as determined by management (see below for specific tasks)
?Assist the project manager with the following tasks:
?Lead or support Project Manager in external client project status meetings
?Lead the weekly internal team status meeting
?Identify project issues/risks and ensure proper resolution and escalation to the Project Manager when support is needed
?Support the Project Manager in project planning, project estimating, scope definition and Change Order creation.
?Support the Project Manager in Change Control
?Support the Project Manager in maintaining client satisfaction.
?Support Project Manager in career growth for Connecture delivery resources regarding staff development, morale and administration of project reviews, PPD?s, IDP?s, and employee promotion
?Identify and help implement process improvements on the project team and within the organization
?Influence clients on issue resolution, change control, and scope definition
?Spend considerable time with the Business Analysts and subject matter experts within the client community
?Act as Connecture?s subject matter expert on product knowledge
?Work with the client to understand and document application requirements and business objectives
?Develop and review detailed functional requirements for client review and sign-off
?Ensure functional documentation are kept up-to-date as a function of on-going production support
?Work with the Tech Lead to understand technical specification documents to ensure adherence to defined client requirements
?Work with the Tech Lead to monitor development of client applications to ensure adherence to requirements and design specifications
?Work with the Quality Assurance Lead and review test plans and strategies to ensure compliance with specification and quality end results. If the client line/project team does not have a QA Lead, then the Business Analyst Lead assumes this role and its responsibilities
?Complete QA tasks, including creating and executing test cases via identified standard testing tool
?Work with the client to ensure issues are responded to, prioritized, and resolved based on the client Master Service Software Agreement guidelines
?Perform analysis of all client submitted issues to determine validity and in-warranty/out-of-warranty status
?Facilitate the client acceptance testing process
Job Requirements
?Bachelor of Science/Administration degree (or equivalent experience)
?6+ years of experience with systems integration, and/or internet/web, desktop, Client/Server system implementation and support and SDLC
?4+ years of prior health insurance, general healthcare or general insurance experience OR 2+ years of Connecture Business Analyst level experience (assuming progression from a Sr BA)
?2+ years prior project management or team lead experience
?Prior senior Business Analyst experience within a professional services firm (Big 4 or other)
?Resource management skills including direct oversight of resources through project implementation: mentoring, training, daily task planning, performance feedback
?Highly competent with MS Project, Word, PowerPoint, Excel, Visio
?Proficient in HTML and XML
?Customer management skills for administration, resolving issues and building customer relationships
?External customer relationship management and facilitation skills
?Effective written and verbal communication skills
?Effective listening and problem solving skills
?Responds strongly and positively to challenging work and deadlines
?Works as an integral part of a talented team in a fast-paced, proactive environment