FAQ

Q: What is Fibre?

A: Fibre is like ADSL but faster, more reliable, more stable and instead of the old fashioned copper cables (the ones that get stolen, leaving you disconnected), it is fibre optic, a single strand which can power the entire world’s internet today.

Fibre can carry telephone calls, and emails, around the world in a seventh of a second. A single strand of fibre can, today, carry the entire world’s Internet. It is bottomless and its potential ultimately endless. Think – no buffering while you’re watching a YouTube video and movie downloads that are as fast as making a bag of microwave popcorn.

What do we mean by open access? It means that you will have a choice of internet service providers and you can select these based on your needs, your budget and the packages they are offering.

Infrastructure providers that don’t support open access, or choice, will look to lock you into an agreement with the Internet Service Provider (ISP) of their choice.

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Q: So where do you get fibre?

A: It’s currently being rolled out in metropolitan suburbs and Life Style Estates across the country by various infrastructure providers and many suburbs have more than one infrastructure provider available – with new ones popping up, as the fibre revolution takes hold.

It is important to choose an infrastructure provider that has a good track record, strong network reliability, and also, open access.

What do we mean by open access? It means that you will have a choice of internet service providers and you can select these based on your needs, your budget and the packages they are offering.

Infrastructure providers that don’t support open access, or choice, will look to lock you into an agreement with the Internet Service Provider (ISP) of their choice.

1 people found this faq useful.

Q: So how do you know which infrastructure provider to choose?

A:Start with your existing ISP if you have one, especially if you want to keep them as your service provider. They’ll be able to guide your decision on which infrastructure provider they are partnering with. If this is your first time looking at fixed line connectivity, then getting in touch with ISPs that you have heard about and asking them or checking out other fibre areas might be a good option.

1 people found this faq useful.

Q: So you’ve chosen to switch, what will change?

A: Switching to fibre will allow you to use the internet like never before. It’s like switching from a bicycle to a four wheel drive SUV. With a superfast connection, you can go further, faster, and uninterrupted.