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ATTENTION: Windows 10 users

Beta 2 build is now available!

If you just upgraded to Windows 10 or running build 10240 or greater of Win 10 pre-release you will need to download and install the new version of ZoneAlarm 14.0.157.000

Firefox 18 Compatability with ZA Pro

Have been advised by Firefox to update to Version 18
When I try to do so it says that ZA is not compatible.
I contacted ZA Live Chat and really got what I consider to be a less than satisfactory answer "We are aware of this but I have no idea when it will be made compatible -we have to wait for the developers to advise us" to the question "when will it be compatible" to enable me to update FF
I have only recently started to try out ZoneAlarm PRO Antivirus + Firewall and found it a little frustrating and disturbing that this was the best answer I was able to get.

Re: Firefox Compatibility with ZA Pro

Originally Posted by normanh2

Have been advised by Firefox to update to Version 18
When I try to do so it says that ZA is not compatible.
I contacted ZA Live Chat and really got what I consider to be a less than satisfactory answer "We are aware of this but I have no idea when it will be made compatible -we have to wait for the developers to advise us" to the question "when will it be compatible" to enable me to update FF
I have only recently started to try out ZoneAlarm PRO Antivirus + Firewall and found it a little frustrating and disturbing that this was the best answer I was able to get.

Norman Holden

What is so "less than satisfactory answer"

Support told you what they know. Support does not control compatibility they are not developers.

They gave you a very clear, concise and truthful answer.

Why put down support just because you didn't like hearing the answer personally?