Scott Kaufman’s Client Reviews

Fast response and common sense advise from Mr. Kaufman

I contacted Mr. Kaufman regarding a potential Lemon Law case. He got back to me immediately (I've never had an attorney contact me that quickly). He advised me of legal precedent and gave me sound, common sense advise on how to proceed going forward. I'm very appreciative of his time and advise.

Definitely Recommend

I contacted Mr. Kaufman for a potential case that I may have regarding our vehicles odometer reading. He is very knowledgeable on car fraud and gave us great advice on how to proceed with finding out more information and the path to take. He was very prompt on replying to my emails. I would definitely recommend Mr. Kaufman to family and friends.

Great job Scott!

Scott and California Lemon Lawyers did an outstanding job for us in resolving a problem we were having with a Los Gatos mattress retailer. He was able to get us a replacement for out mattress even when the retailer dug in his heels. Great job Scott!

Scott Richard Kaufman’s response:“Thanks for the kind words. This one was especially gratifying in that we had to find a way to work around the uncooperative and frankly, arrogant retailer who had refused to live up to his 100 day money back guarantee, and we were able to get some folks (after months) a good night's sleep. Happy to help...”

5.0 stars

Posted by John November 16, 2013 9:15am

Scott is the man

I recently purchased a scooter that turned out to be a "lemon". I asked the dealer and the manufacturer early on to just replace the bike but they refused and said for me to wait. I asked for a refund and they said they don't do that. I looked for a local lawyer but instead came into Scott Kauffman. He's the only one that responded to my inquiries (totally reachable through phone or email) and advised me of what needs to be done. He even gave the manufacturer and dealer time to respond to me. A little over two months after starting the process, Scott sent me a check amounting to the FULL REFUND of my purchase. All with just initial phone call, email correspondence and without stepping into a courtroom. I don't wish it, but should I get another "lemon", I know just the one to go to ;-D... just search for Scott Kauffman - CA lemon lawyers. His website also is a consumer resource about lemon law and your right as a consumer.

Scott Richard Kaufman’s response:“John:
I was happy to help. You should know there are only about 100 attorneys in the entire state of CA who handle lemon law and auto fraud matters, so, it is no big surprise you had trouble finding someone local. We handle these matters statewide b/c of this. Lastly, a lot of the LARGE multi-state firms only take the "cherry" cases like lemon cars and throw the rest of consumers like your scooter case, to the wolves. Again, I was happy to help.
Best Regards,
Scott K.”

5.0 stars

Posted by Frank November 5, 2013 12:07pm

David vs Goliath

A little over a year into ownership of a used vehicle, I discovered signs that previous damage had occurred. The damage was not disclosed at the time of the sale and I no longer felt safe driving the car. The fact that I paid full retail price on a previously damaged vehicle added insult to injury.

After confronting the dealership several times and giving them a way out, they refused to do the right thing. After a bit of research, I reached out to Scott Kaufman @ CA Lemon Lawyers. He took me on and treated me with dignity and respect. A little over a year later, the dealership buckled and took the vehicle back, returning almost all of my money. I never once stepped foot into a courtroom.

I cannot speak highly enough about Scott and his team. He really went the extra mile and restored not only my lost funds, but my piece of mind. You just can't put a price on that.

Scott Richard Kaufman’s response:“Thrilled we could get this done for you. It's getting tougher and tougher out there to fight these dealerships, often based on built in fraudulent practices. I hope to "follow" this car and see what they do with it. Thanks for the kind words.”

5.0 stars

Posted by bumdee19 September 13, 2013 11:05am

Great consumer advice

Mr. Kaufman was very knowledgeable and responded very quickly to my questions. He answered my questions in regards to a automobile dealer that sold me a truck with missing running boards. He advised me the best way to handle it and I got my running boards put back on! I sent Mr.Kaufman my paperwork to look over and he was rite to the point about what was the best way to handle this case.

Highly Recommended!

I found Scott on this website and was only expecting to get a short answer to my question. I got frauded by BMW of Fremont while buying a used car and needed some answers whether I have a case or not. Scott not only answered my questions but helped me throughout the way by finding more information and evidence to sue them.
People say that all lawyers are unreachable. This does not apply to Scott. He answered his phone all the time and my emails were returned withing couple of hours.
Even though my case was not strong enough to go to civil court, Scott gave me all information to file small claims, which I am working on right now.

Easy buy back accomplished with Scott's help.

Scott helped us return a lemon back to the dealership, get our loan paid off and get reimbursed for 3 months of loan payments and all the cost of all repairs we had to do. Thank you so much, we did not believe it would be possible.

Scott Richard Kaufman’s response:“Thanks for the kind words. You folks were a pleasure to work with. Best of luck going forward.”

5.0 stars

Posted by Chris April 11, 2013 9:23am

Another Lemon Law Win!

Scott is a pleasure to work with; he is quick to respond to inquiries, and keeps you up to date on what new things might be happening with your case. Scott helped me get a meeting outside of court with Ford Motor Co., where we settled in just a few hours; I couldn't be happier with the way this turned out. I should have came to Scott sooner than I did.

Scott Richard Kaufman’s response:“Thank you for the kind words. You were completely reasonable throughout and I could not be happier for you the way things worked out.”

5.0 stars

Posted by a Lemon Law client April 9, 2013 11:03am

Thank You Mr. Kaufman!

I contacted Aavo to see if I had any recourse in dealing with a less than honest used car dealer. Thinking that I probably had no chance I was pleasantly surprised when Mr. Kaufman responded right away. This was my first experience with buying a car completely on my own and unfortunately I picked a car dealer who thought he could take advantage of my inexperience. Mr. Kaufman was very supportive and extremely knowledgeable of the legal aspects. With Mr. Kaufman's help I was able to avoid going to court, was able to return the defective car and got a full refund from the dealer. Thank you Mr. Kaufman.