Configuring incoming call routing

By default, incoming phone calls will ring on all of your Circuit clients and desk phone. On no answer, after a set time, they will be routed to your alternative device, if you have specified one. You can change this default setting and have all incoming phone calls be routed directly to your desk phone or alternative device, if you know, for example, that you will be on this phone for a certain period of time.

Navigate to Settings > Telephony.

Then:

On the web client and Desktop App, locate the Incoming call routing section.