I recently purchased a copy of STO from Best Buy, it says that with that copy I get a free tribble pet or targ pet, but I am playing the game and cannot figure out how to get my pet. If someone could please help me with that I would be greatly appreciated, ALSO, I have the pre-order on my account and I dont know how to get the bonus stuff from the pre-order. If someone could point me in the right direction it would be greatly appreciated. Thank you. Also, cannot connect this morning, servers still down?

Have you tried looking in the C-Store for your preorder stuff? I know they put the gamestop Connie on it... not sure if they did the same with yours. If you look on your radar on the lower right corner there is an "other" icon... click that to get to the C-Store.