• Online – Call FairPoint customer service (1.866.984.3001) or visit myfairpoint.net to sign up for secure auto-bill pay online. If you are already registered for an online account, simply login to Manage My Account or go directly to Pay My Bill.
• Automatically – Your FairPoint payments may be made automatically either through a bank or a credit card account. Visit the Customer Portal at www.myfairpoint.net to sign up or make changes to your payment service.
• In-person at Western Union locations and Check Free Pay locations. Please note that there is a $1.50 fee per transaction to pay at these locations.
• Pay by phone by calling 1.866.658.9040. Please note that there is a $3.50 fee per transaction to pay by phone. You can pay by check (using the routing number found on your check along with your account number, credit or debit card.

If your statement is not paid by its due date you may be assessed a late charge. Continued nonpayment may result in your service being discontinued.

If payment is received within 25 days from when your statement was mailed to you, it will not be considered late and you will not be charged for late payment. Sign up for, or make changes to, your automatic, recurring payment to ensure that you don't miss a payment. Your FairPoint payments may be made automatically either through a bank or a credit card account. Visit myfairpoint.net to sign up online.

• Order services or get answers to your questions
Monday – Friday, 8:30 a.m. – 5 p.m.
1.866.984.3001
• Repair and Tech Support
o 24/7 Internet and Email Support: 1.800.314.9209
o Telephone Repair: 1.888.984.1515
• Or, login to your online account and select “Request Repair.” If you need to register for online access, please call Customer Service at 1.866.984.3001.
Service and Repair staff will make every effort to contact you to let you know if/when a trouble issue has been closed.

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