Member support

Flying Blue for business

What you need to know about Miles

Every loyalty programme rewards its members with a certain type of points. At Flying Blue, we call them `Miles` – just as the miles that are used to determine the distance between two places. So, the further or more often you fly, the more Miles you will earn.

Flying Blue takes you further

To reward our members as much as possible, it is not just how far or how frequently you travel that determines how quickly your Miles balance grows. The number of Award Miles you earn for a flight also depends on your travel class and ticket fare. What`s more, all our Elite members also earn a special Elite bonus, giving even more Miles per flight.

Two types of Miles

Flying Blue lets you earn two types of Miles: Level Miles and Award Miles.

Award Miles

Level Miles

Award Miles are the currency in the Flying Blue programme. They can be earned and spent with AIR FRANCE, KLM and many of our Flying Blue partners – both in the air and on the ground.

Level Miles can be earned on qualifying flights with AIR FRANCE, KLM or one of our SkyTeam partners. They bring you to a higher membership level, giving you access to an ever-growing world of exclusive benefits. As soon as you qualify for a higher membership level, you will receive a new membership card.

Validity:
Your Award Miles will never expire if you take a qualifying flight at least once every 20 months.

Validity:Every calendar year, on 31 December, the Annual Level Check takes place to see if you can maintain your current membership level for the next year or whether your level will need to be downgraded. For Ivory members, the balance of Level Miles is then also reset to zero. Silver, Gold and Platinum members enjoy the benefit of our Carry over Level Miles option, which allows you to carry all the Level Miles earned above the membership threshold over to the following year. That way, your Miles balance doesn’t start at zero on 1 January, but kicks off to a good start!

Award Miles can also be bought or gifted – the perfect solution if just a few extra Miles are needed for your dream award.

Manage your Miles

Every time you earn or spend Miles, those Miles are credited to or deducted from your Miles balance. This is done automatically as long as you mention your membership number for each Miles transaction.

With your personal Flying Blue number and PIN code, you can access your personal Miles overview to check how many Miles are waiting for you to be spent. Have you earned Miles that are missing from your overview? You can just claim them yourself online or by using one of the forms.