Priceline helps its users secure discounted rates for travel expenses, including airfare and hotel accommodations. Priceline users can either choose from a list of available itineraries showing the airline, the flight time and price or select the "Name Your Own Price" option which has exclusive savings. However, there are restrictions and rules that apply that the user must keep in mind when purchasing a ticket through Priceline. The "Name Your Own Price" program is the most restrictive, and is non-changeable, non-refundable and cannot be cancelled. Users should be aware of the fare rules before purchasing tickets, especially when changing a flight.

Review the fare rules associated with your ticket type to determine your eligibility for an exchange.

Contact Priceline before 11:30 pm est on the same day that the flight was booked to determine exchange options.

Pay the change fee per ticket charged by the airline, as well as a Priceline service fee per ticket.

Tip

The change fees are very expensive, and in some cases will cost users more than the actual price of the ticket.

The rules are stated in such a way that no refund, exchange or change is feasible. So be fully aware of the rules BEFORE purchasing.

Priceline is an online service, therefore it may be difficult to reach a live person for customer service.

References

About the Author

Monica Williams has been a freelance writer since 1995, writing diverse articles for various websites. She has developed a blog and video series to educate, guide and empower entrepreneurs. Williams is pursuing an Associate of Science in business from Georgia Perimeter College.