Samsung Electronics vs Whirlpool

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Our website collected and compiled various consumer reviews about Samsung Electronics and Whirlpool as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Samsung Electronics and Whirlpool Rating Details

Worst service ever very hard to get someone on the phone bed communication I'm still waiting for a refund over a month..

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My washing Machine is not working and I called many times on whirlpool customer service, but I am not getting response from whirlpooll. I am Fed up with Whirlpool..

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Customer service

1.3 (178 reviews)

1.3 (343 reviews)

Reviewer's quote

I am a technology fan, and for many years a big fan of #Samsung and over the last 7 months they have proven that their customer service values are so poor, that no matter the quality of any technology products that make may be, the nightmare of repair makes me never want to do business with them...

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My refrigerator is not working for the past 4 months and we have been following up with the customer service since then. But unfortunately we have not received any positive response yet. Sometime in the month of March'2020 one of your technicians visited and fixed something but after a day...

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Price Affordability

2.2 (153 reviews)

2.2 (287 reviews)

Reviewer's quote

The worst deal you could ever make…worst deal I’ve ever made! Samsung dropped the price 3 days after I purchased my phone to $599… a $400 difference-No Trade In! Well, I was sure that the company would price match the phone since I had 14 days to return the phone. Samsung flat out told me “No!” and...

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...in my opinion, and I have had many washing machines with sensing at different price points, there is no sensing feature on this model even though it indicates it on control panel. Water savings = zero. Sensing ability = zero...

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Website

2 (151 reviews)

2 (273 reviews)

Reviewer's quote

On the 28th of December 2019, I have placed an order from Samsung on their website https://www. samsung. com/us/ with using Samsung Financing Program...

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...A Kitchenaid, top line refrigerator needed a part that costs $55 at the parts website and took 10 minutes to install was refused. The idiots would have saved so much in labor costs by simply authorizing one after the first visit!..

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Samsung Electronics and Whirlpool Pros and Cons

Pros

Overall product design and ease of use

Design and size

Design

I will never buy whirlpool appliance

Design

Quality look

Cons

Customer service

Poor quality poor customer service

Way they do business

Unhelpful customer service

Customer service

Shabby product

Samsung Electronics and Whirlpool Most Positive Reviews

Top rated reviews

5

Newer buy a samsung product..they give a very poor service to the customers..
Sunil Kumaran
9825200071

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5

We bought a new Whirlpool over frange microwave from Lowes. After about two years of light use, it quit heating. Th...

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5

It's been a year I took a risk to buy a phone from the Samsung. I am saying soo because I have heard that it hangs a...

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5

When the pump stopped working on our 28 year old Whirlpool washer, we purchased a new Whirlpool washer & dryer on...