Job Snapshot

Job Description

Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!

We are looking for Immigration Case Managers to fill the role of Case Manager for the U.S. government Intensive Supervision Appearance Program (ISAP). This program aims to supervise individuals who have entered the country illegally as they move through the immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist participants of the ISAP program following the guidelines of the government Department of Homeland Security contract. Utilizing a combination of electronic monitoring technologies, face-to-face participant meetings and home visits to drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.

This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!

Job Responsibilities

As the Immigration Case Manager, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.

Additional responsibilities for the Case Manager include:

Meeting with participants face-to-face regularly as required by government contractual obligations

Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records

Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes

Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program

Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant

Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants

Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community

Job Requirements

Job Requirements

As the Case Manager you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today!

Additional requirements include:

A Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice, or related social services/human service field

At least two years’ relevant experience in a field related to law, social work, detention, corrections, government, or similar field

Experience dealing with multicultural clients

Ability to maintain self-control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations

Ability to pass a federal background check and obtain a suitability determination.

Benefits

As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.

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