Under 10th Bipartite Settlement, medical/hospitalisation expenses are reimbursed/settled under the Group Mediclaim Insurance Policy. The policy for the in-service employees/officers began from 1-10-2015 and for retirees from 1-11-2015. The policies have been renewed from 1-10-16 and 1-11-16 respectively.

We wish to share the following details for the information of our unions.

Thus, we find that the scheme is benefitting large number of employees. However, there are many grievances and complaints about the undue delay in settlement of claims, prblems in cashless treatment in hospitals, problems being created by TPAs, unilateral rejection of claims, delay at Bank-level in forwarding the claims to TPA, etc. In order to take up these issues with the IBA for plugging the loop-holes in the scheme and to ensure effective implementation of the scheme in favour of the employees, we request our units to inform us the important problems faced by the employees at the grass-root level for being taken up with IBA.

Since this is one of the important issues in the current 11th Bipartite charter of demands, we seek the co-operation of our units to furnish the above details at the earliest.