Overview

Fairview Health Services is looking for a Senior Solutions Engineer for our Corporate IT Offices in Minneapolis, MN. This is a full-time position working day hours, Monday thru Friday. Our Information Technology services include over 500 employees who work to proactively support the growth of the Fairview network, applications and infrastructure, while also partnering with end-users to ensure patient care quality and safety.

The Senior Solutions Engineer will perform a variety of senior-level engineering tasks around system design, implementation, integration and optimization within a technology domain or line of business. Utilize systems expertise and knowledge of software, hardware, networks, and/or storage to work across the business with architecture, application development, business analysts, Database Analysts and infrastructure to evaluate business needs and design and manage end-to-end technical solutions. Provide oversight, technical direction and expertise to other technical members of project and support teams.

Responsibilities/Job Description

Leverage industry best practices to assess, design, test, implement and support new and existing multi-tier solutions and systems. Provide expertise on assigned technology domain or assigned assets (to include interrelationships with other systems, applications and technology). Work with the business and across technology to analyze highly complex business requirements then manage the design or redesign of complex systems. Advise on viability and feasibility of alternative approaches.

Execute and/or oversee the execution of the following: (1)create, maintain and archive low level design documents and detailed engineering specifications based upon business and user requirements, to include high availability design diagrams, scalability design diagrams, capacity models, logical and physical network diagrams, storage layout diagrams and disaster recovery documentation; and (2) write and/or revise operations documentation to include providing required input into operation support manuals and user guides as applicable.

Lead system design walkthroughs. Oversee development and implementation of complex processes and procedures, including system additions and/or enhancements, to ensure compliance with specifications. Complete project deliverables using the Systems Development Life-Cycle (SDLC) and a deliverables-based approach.

Ability to evaluate and make recommendations for network infrastructure and enterprise architecture. Excellent project management skills to support, design, plan and monitor the progression of software/systems development and life cycle management.

Enable a thorough test of all system deliverables, interfaces and interdependencies by helping the quality assurance teams identify test cases and verify system logic. Oversee the preparation of test data, overall systems testing, integrated stress testing, performance analysis and tuning. Oversee migration into production and respond to all inquiries and issues in a timely manner. Provide implementation and production support as required.

Provide oversight, technical direction, mentorship and expertise to other technical members of the project and support teams, leading to solution delivery that is on time, on budget, meets business needs and provides superior system performance.

Improve the health of system assets and identify opportunities for continual improvements. Evaluate production issues to determine corrective action(s) required. Troubleshoot and lead root-cause analysis for system failures and recommend fixes/improvements to prevent their recurrence.

Maintain up-to-date business domain knowledge and technical skills in applicable technologies and methodologies. Lead the selection - and provide expertise in the implementation and use of - technology, tools, methodologies, standards and best practices. Champion adopted methodologies and standards and provide governance oversight to ensure project adherence to standards and practices.

Coach and mentor staff regarding technology, methodologies and standards. Proactively share knowledge and collaborate with IT teams to ensure quick and effective responses to customer needs. Partner with leadership to evaluate and prioritize work efforts.

Stay current with new emerging technologies and industry research to identify opportunities to leverage new technologies and improve processes.

Qualifications

Bachelor’s degree or combination of education and related work experience

7+ years of practical experience and proven success with the design and operation of complex computing systems

System Administration experience, to include hardware and network experience on Unix and/or Windows platforms.

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Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Joined by HealthEast in June 2017, Fairview is one of the most comprehensive and geographically accessible systems in the state, with 12 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area and north-central Minnesota.