Any return or exchange without the proof of purchase will not be entertained.

Upon returning your purchased item to us, please email us at customercare@kutsukutsu.com with the following information:1) Name (as per receipt)
2) Order Number
3) Reason for Return / Preferred Size of Exchange

Kutsu Kutsu has the full discretion to decide whether any item is in a condition suitable for return and reserves the right to reject any returns if they are deemed unfit for return.

Refund

A refund will be given to the shopper once our Customer Service Personnel has inspected and accepted the returned item.

Please provide your nominated bank account number and full name as per identity card to facilitate the refund.