With rapid change in healthcare, FTI wanted to provide fast, easily digestible, actionable data analytics. “We were looking to build automated solutions for our clients to reduce consulting implementation times, as well as assist them in monitoring their operations,” says Mitchell Goldstein, director in FTI Consulting’s Health Solutions practice. “It was not uncommon for clients to call us back two to three years after our engagements because operational improvements were slowly eroding, and inefficient processes were becoming the norm. By building solutions to continuously monitor the client’s data, we could limit that risk, as well as provide new clinical and operational insights for our clients. Our objectives were to increase revenue and decrease customer inefficiencies using new technologies.”

Goldstein knew that to grow FTI’s customer base, they needed an excellent BI tool that would be make it easy for end users, who had limited technical skills, to build healthcare data warehouses and robust analytics tools.