Customer Market

All NIH ICs.

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Frequently Asked Questions

Q: Why am I unable to access one specific external NIH website, which I was formerly able to access?

A: The NIH has a Web Filtering service (Websense), which actively filters (blocks) in-appropriate websites from being accessed on computers connected to the NIHnet. To have the blocking of a website investigated, contact the NIH IT Service Desk at http://itservicedesk.nih.gov,, who will investigate the legitimacy of the block, and provide information on what action needs to be taken (if any).