This SA startup uses tech to make healthcare lean

In a private healthcare clinic in Johannesburg CBD, a local startup is employing technology to make South African healthcare provision more lean. GetHealth was launched in February of last year, with its clinic opened in September 2015. Since then, over 4,000 people have come through its doors to experience the leaner, more efficient provision of healthcare the startup has to offer.

The services offered at the clinic are very similar to what one would receive from a private GP, but much more affordable. Patients are assessed by health coaches from the local community, before they are forwarded through to GetHealth’s clinical associates, who are healthcare professionals.

It is the way these patients are triaged that is revolutionary, with GetHealth having developed an electronic health record (EHR) system that makes the process of delivering healthcare services more efficient. The health coaches triage and determine the chief complaint of the patient. As they are triaging them, an algorithm is working in the background determining the patient who is most in need of instant attention, through a scoring mechanism.