90 comments:

Thanks for providing this tool - I had no problem connecting and using it in a DEV environment, but when I moved to an environment that requires an SSL connection, I am unable to connect. - Is there a way to specifiy that the tool should use HTTPS:// to connect to CRM?

I'm getting errors when I attempt to set up a job as a single, non-recurring job. -

Additionally, when I receive the email at the completion of a job, the URL points to MOSS as the server - (and not my servername) - is that set in your code or is it retrieving the server name from somewhere else?

Hello Tanguy!I just downloaded your tool. I have problem with it. I have CRM deployment on 80 port. I entered server name and 80 port and program retrived organizations. I have Selected one and pressed connect. Program shown message "Connected". But, when I press OK it hangs up and show me error that it can't connect to my server 5555 port :( Where is the problem? Why it tries to connect 5555 port? May be it is problem with my configuration, or it's program's bug?

This is a great tool. Thanks for all effort you have put together for this tool. I am having problem in creating a job. I have managed to connect to the crm server. I select the organisation name and clicked ok. It bring me to the main window. I type contact and press "Retrive View" Button. I get an error message "An Item with the same key already been added." I know the strength of this and will help me a lot. Could you please tell, what went wrong, in my case.Thanks

CRM is a way of using technology to do just that. The idea of CRM is that it helps businesses use technology and human resources to gain insight into the behavior of customers and the value of those customers. Thanks for your posts.CRM Services

First off Great Tool, and thank you. I ran a job that deleted 80,000+ fields and they were all removed from the crm tool. However when i check the sql tables that hold the background data the rows still exist but now only have nulls as their data. Does this tool not actually remove the data and just clear the forms in the CRM Module?

I really need to use this tool but I am having issues connecting with it.

I have set my physical server name and the port. I used the same info I can use to connect to CRM from the physical server. When I do and hit the Get Orgs. button it does pull one one of 2 orgs, the test enviornment which was created before prod but which has a similar name crm-test vs. crm.

When I hit connect, I get an error message that says "Error while initializing the connection: The request failed with HTTP status 401: Unauthorized?

The main reason of the HTTP 401 error with my tools is a bad server configuration.

When you connect idrectly to your server, you know what URL you will use to access it.

My tools query the CrmDiscoveryService to retrieve the URL to use. If your server is not configured properly, you can get this error. To be sure, connect to MSCRM_CONFIG database, look into DeploymentProperties table. You should have two lines (the second and the third ones) that have the server name and port, be sure it is the name you use habitually.

Thanky you very much, I am using your tool to delete around 20,000 records right now. Now per your last response to my prior question. I can access CRM via the server itself using http://servername:5555, your tool can also pick it up at http://servername:5555. I do not have IIS set to to recognize http://servername:5555... Is this a mistake?

Hi,If IIS is not set for you rCRM website to use port 5555, it looks like a website update. In this case you should have changed also the entries in the deploymentproperties table in the database MSCRM_CONFIG.Did you look to see wath was the actual values in this table?

Oh I got it working, it saved my day! I installed CRM letting it create a new web site. THen I set up the bindings in IIS so that they are using port 80. So your saying I should also update this table value to port 80?

Ok, these values are used only when you query the CrmDiscoveryService, so if you don't need it, you won't get any error message, even if you deployment is badly configured. My tools do use the discovery service. That's why it failed.

In your case, you changed the bindings of CRM website port but doing that didn't change the DeploymentProperties table. You have to update it manually. To do so, just use SQL Management Studio, open this table in edit mode and put 80 instead of 5555, restart IIS. That should do it...

Another question. I used this this past Saturday for about 9 jobs deleting about 20,000 records. I found I needed to delete a few more today and I used my saved configuraiton in your tool. I create a new deleting job with the tool and started it but no jobs are being created in CRM and I am not getting any error messages? I created a new connection to the same CRM instance and tried again, no luck?

Thanks for the tool. I have an issue related to users. I have a view that pulls opportunities created by a specific user (Created By Equals ...). When the bulk delete job gets created the advanced find query in the bulk delete job does not have the user filled in. It just says "Enter Value" and since the bulk delete jobs are read only there is no way to enter the user. Is there a reason why that part of the view does not get carried over to the bulk delete job? Any ideas?Thanks

Is there a way to run a Bulk Delete job daily indefinitely. I see there is an 'interval' that can be set, but I would like to run a schedule bulk delete job daily without having to create one every now and then. Just permanently...

Hello, I just started using this bulk delete tool and have run into a problem. I successfully performed a deletion on the Incident entity, but now that I try it again for a different date range (defined in my view), I get the error "Error while retrieving views: An item with the same key has already been added." It only happens with the Incident entity; I can retrieve views for other entities. How do I fix this?

This tool is great. Thank you so much for providing it. I recently discovered that my Queue Item table is very large and tried to delete some older entries. They all failed with the error description "Invalid Recipient Type" and then link under Name generates a popup alert saying "2029 is not a recognized Object type." Do I need to delete another entity first? Thanks in advance for any help you can provide.

I can't seem to get your tool to connect to my database and I've tried every configuration. I have my server name, but when I go to look at the properties of the config and other CRM database, I see nothing listed as a port. Within our domain we have it set up for http://servername:5555.

First, congrats for the very interesting tool, it's really a nice job.

I would like to consult you about a problem we're having in our company in New Zealand. We tested the tool in out test environment and it worked perfectly. However, when we run it in production, following the same steps, for some reason doesn't work. The deletion task in CRM shows state "Waiting" and stays there until we kill the process (last time it was over 1 week). Besides from that, we get no error message or any indication of an error of any type, and no record is deleted.

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