Frequently Asked Questions

1) I cannot login.Answer: Use your student ID number as it appears on your ID card and the default password 123456 for first time users.

2) I have forgotten my password.Answer: Click on the “I Forgot my password” on the login page of the student portal or visit the direct link http://udsmis.com/students/recoverpassword

3) I cannot open the portal.Answer: Make sure you get the portal address or url correctly ( www.udsmis.com ), your ID number is correct and appears exactly as it is on your student ID card, the caps lock (Capital Letters) is off or on to capture your password correctly. Again clear your browser cache or change the browser or the device (phone/computer) you are using.

7) I want to change my profile (passport) pictureAnswer: Login to the student portal, click on main window, select Profile Picture, click on the browser button to select and upload picture. Click submit if the picture uploads and is the correct picture. Kindly upload passport sized photograph but NOT full picture.

16) I want to remove current core courses.Answer: You cannot remove current core or any core courses. They are compulsory for your program and you are required to register and pass them before you can graduate. You may only defer them to retake them in the next opportunity.

17) I cannot click on finish button on the course registration page/form.Answer: Make sure the total credit hours are within the limits allowed for your program and level. This is indicated in red below the finish button. To accomplish this you have to remove the elective courses you do not want to register. This can be done by selecting (tick) the courses and click on the remove button.