Returns

You can choose from different delivery service levels:

Guaranteed by December 24th for orders placed by December 19th at 11:59 pm EST

$20.00

$Complimentary

Delivery times begin one business day after the order is placed. This is due to the time difference between North America and Italy, where most of our products are shipped from.

You will receive an e-mail containing your Tracking Number once your package has been shipped from our U.S. distribution center. Visit My Order to check the most up-to-date status of your order.

Next Day ShippingDelivery guaranteed next business day for orders placed by 2 pm EST

$ 25.00

Saturday ShippingDelivery guaranteed on Saturday morning for orders placed on weekdays until Friday at 2 pm EST, with the exception of local holidays

$ 30.00

Next Day Delivery and Saturday Delivery are available for the current size/color combination.Next Day Delivery and Saturday Delivery are not available for the current size/color combination.

Enjoy complimentary return shipping: you have 20 days of delivery to ship your items back to us using the pre-paid UPS label included in your order. Read more on Returns & Refunds.
Orders placed and delivered between November 2nd and December 19th can be returned until January 9th. Orders delivered after December 19th follow the regular return policy of 20 days.

Shipping & Returns

Based on the return policy, it is possible to return products up to 20 days from the day of delivery in cases when you are dissatisfied. For more information regarding returns, please go to Returns.

Contact our fashion advisors

For style or product advice, please contact our Fashion Advisors on 0800 - 0517433 (#2) or send us an e-mail.