An Olathe woman was surprised when she received a call from a Walmart Service Center manager after he informeder that the Ford Explorer she had taken in for an oil change had been damaged following a motor vehicle crash.
Jill Baker left her vehicle at an area Walmart for a routine, $35 oil change. While an employee was moving her car, he managed to jump a curb, drive through a fence, and go over a 6-foot retaining wall, landing nose-first onto a rock ravine. The accident caused about $9,000 in damages to a vehicle that was worth $9,600.

Initially, Walmart did not offer to pay Baker the full amount for her vehicle; however after being contacted by local television news station, KMBC, Walmart had a change of heart and offered to pay Baker the full value of her vehicle.