Nearly all work involves
interaction with others and communication of some sort. Clear, persuasive
communication - between individuals, within teams, among departments -- is a
vital part of any successful organization.

Developed specifically to meet the needs of today's
working woman, this communication training offers valuable insights you can use
to enhance your communication style while earning the respect and cooperation of
others. You'll learn to speak up with composure and confidence. We'll help you
unearth self-defeating attitudes and replace them with positive expectations.
You'll get tips to help you deal with trembling hands, "butterflies," and other
nervous symptoms.

This course
Communication Skills for Women provides targeted training in how to:

Use the techniques of
influence and persuasion to build productive and rewarding relationships with
all kinds of people

Control your emotions and
stay composed and effective while under pressure

Overcome fears of public
speaking, and voice your thoughts and opinions readily

Handle high-stakes
situations, mistakes and crises with
confidence

Spend a day looking at how you interact with
others. At this communication skills course, you'll discover the simple yet
profound changes you can make to add impact to your communication.

Do you cringe at the thought of speaking in
front of others?

Do you stifle your suggestions at department
meetings, instead of impressing your colleagues with your intelligence and
insight?

Do you rush clumsily through your agenda
during appointments with clients, rather than taking the time to showcase your
hard work?

Do you avoid making presentations at all
costs, when you could be wowing people with your knowledge and
professionalism?

If so, you're passing up golden opportunities to
highlight your dedication and expertise. Attend this communication training and
gain the confidence and skills you need to stay composed under pressure and
express yourself in a way that gets results.

Who will benefit most

Any woman, regardless of
title, responsibilities or length of service, will see an increase in her
communication skills after this training.

Communication Skills for Women — Seminar
Overview

Speaking up and getting
heard

A matter of timing: when you're most likely to
be heard and when it's better to hold your tongue

Crucial differences in the ways men and women
communicate — and how to use this awareness to get more respect

The simple secret of creating immediate
rapport

How taking yourself seriously affects the way
others see you … and specific ways to demonstrate your own self-respect

Tips for gently redefining relationships with
your coworkers so they know where you stand and how you want to be treated

A way to make requests that actually
encourages people to cooperate with you

Moving from self-consciousness to
self-confidence

Ways to mentally prepare for a difficult
confrontation … an all-important presentation … or a high-powered meeting

Courage-builders to help you face high-stakes
situations and difficult people

Specific techniques that enable you to keep
your composure when you feel yourself losing control

How to listen (and respond) to what people
mean, not what they say

Setting limits without making
enemies

What to do when you're ignored or
interrupted (so you don't get flustered and do get results)

How to criticize others in a way that
minimizes resentment and defensiveness

When you're being criticized: how to stay
open to the message without overreacting or being "hurt"