Customer Service for the Insurance Professional Program

As a customer service representative, your ability to deliver excellent service to your clients is critical to your brokerage’s success. In this four-part program, you will explore every aspect of brokerage operations from a customer service perspective. You will develop the skills required to ensure that your office maintains a consistent, high quality, customer service approach in all market conditions. The Customer Service for the Insurance Professional (CSIP) program is an excellent resource, whether you are new to the insurance brokerage field or a seasoned professional.

About the Course

All four modules are taught over a four-month period consisting of 2.5-day webinar sessions for each module.

2020

Registration Process:

Step 1: Register for the webinar below.Step 2: Once you have registered, it will appear in your IBAS account under My Courses.Step 3: Once you attend the webinar, you will see your credits on your Transcript under My Courses.

Who We Are

IBAS is a voluntary, membership-based organization, comprised of more than 95% of all independent insurance brokers across the province. Our 200-plus brokerage members operate in roughly 375 branch locations across 249 different Saskatchewan communities.