Hitpoint - Issues and Insights

Healthcare consumers range from tech-savvy millennials accustomed to quick click-throughs to straight answers — to patients with little confidence or competence in computing tools. In either case, just three words can summarize the potential value-added of patient portals to consumers: ease of communications, fast solutions and efficient chronic disease management — but only if the portals are actually integrated into patients’ lives. Similarly, healthcare providers can achieve at least three big benefits from patients’ portal-usage: greater efficiencies, cost-savings and improved health outcomes — again, only if patients use their portals. But with only 20% of patients regularly relying on portals,…

Phoenix Selected for Longterm Outsourcing by SWMRMC

Richardson, Texas and McComb, Mississippi —July 17, 2018—Phoenix Health Systems, the leading independent provider of hospital IT outsourcing and consulting services today announced that Southwest Mississippi Regional Medical Center has signed a long-term contract for IT department management and software and infrastructure support. Read the full press release here.

Spotlight: Our Outsourcing Approach

Phoenix Health Systems provides an integrated set of IT Outsourcing services, valued by many hospital leaders who need support in managing the complexities of healthcare IT. Many clients have renewed relationships repeatedly — appreciating our exceptional service delivery, commitment to accountability, and quantifiable ROI. Learn more…

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Who Is Phoenix Health Systems?

With over 25 years of healthcare IT services experience, Phoenix is passionate about supporting exceptional healthcare through advancing the value of information systems. We are not nine-to-fivers, we do not tolerate mediocrity, and we are committed to helping every hospital client solve today’s difficult challenges through vendor-independent strategic leadership and support that focuses on:

Cost-effective results that are meshed tightly with organizational goals

Data security and privacy

Systems optimization

Interoperability

Regulatory compliance

Systems procurement and implementation

Patient engagement

Population health management and related analytics challenges

We bring only objective, highly experienced senior level IT leaders and project managers to every relationship with our hospital clients. Vehicles for getting results include strategic consulting and systems management and implementation services, and customized full and discrete IT outsourcing, including infrastructure support, onshore Service Desk, hosting, network and desktop support, and data security and privacy solutions.

Our team’s primary objective is to tailor our services to the unique IT-related objectives and circumstances of each hospital client, with over arching focus on trusted partnering, quality of performance, and cost-awareness.

Phoenix is invested in your vision — and delivers what we promise.

Nimble. Knowledgeable. Committed. Proven.

Phoenix has positively transformed hundreds of hospitals. How?

Over two decades of senior-level experience specifically in hospital IT management and support

Working experience with all major systems vendors — plus!

An energized perspective on cost-effective IT and the future of IT-related solutions

Systems Optimization: Meeting the Goal of EHR ROI

We optimize our customers’ investments in IT through flexible and innovative consultative and ITO solutions. Hospitals deserve optimal ROI from their EHRs, which is rarely achievable from basic installations. Your EHR’s information usage and sharing must be fine tuned to create more efficient processes and better clinical outcomes. Our team will apply its specialized experience with EHR optimization to markedly improve system performance and usability, achieve greater ROI, and meet your users’ expectations. Learn more here:

Do away with the burden of Service Desk staffing, poor performance, and dealing with irate physicians about new EHRs. We provide hospitals seamless, onshore round-the-clock support with the fastest first call resolution in the industry. You can have it too, for what you’re spending now or less. Learn more…

Phoenix Health Systems is the healthcare IT services Division of Medsphere Systems Corporation, providing superior vendor-independent IT consulting and outsourcing services to hospitals and other healthcare organizations.