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Owner description: Originally founded by George and William Penrose in 1783, Waterford crystal is world-renowned for quality and beauty. Have you seen someone blow molten crystal into a vase? Check out the factory tour. Visitors are guided through the factory to see experienced craftsmen at work, creating new crystal pieces. The factory is open to tours, contact the company for details.

We went as a family. The children enjoyed it, the staff were good, and the craftsmen engaged with the public. It's a small boutique operation. You might think it's all for show reading some of the less positive reviews, but seriously, do you really want to go back to the 1980s and walk into an industrial facility, or the 1990s where the pile-em-high and sell-em-cheap stock price controlled mentality reigned (which is what ruined the original model)? And this business about 'made [somewhere else]' - Honestly?! Next time you buy you designer label, your smart phone, walk into a fancy [insert grumpy chef's name] restaurant, I don't hear you complaining about country-of-origin, sweatshops, or that a famous chef isn't plating-up you dish. So to those nay-sayers: It was designed by the Irish, so it's called Waterford Crystal. And if you want something cheap, buy a straw with your wine bottle in future.

Ask MontyMullan about Waterford Crystal

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Our family enjoyed the town of Waterford and the visit to the crystal shop was so interesting. Watching and learning about the process of making the crystal pieces was fascinating. The showroom was breathtaking and we got a small keepsake for each of the kids, to remember the town of Waterford.

Ask worldtraveler0764 about Waterford Crystal

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

I was very good beautiful glass chrystal, expensive but very very nice. After having a long look around we then went into the cafe and had scones and tea, a lovely little cafe very nice staff and lots to choose from would definately recomment it to anyone.

Ask lee_susan47 about Waterford Crystal

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Good guided tour - educational. No heavy sales pitch. Reasonable price for the experience. We did the tour on a bank holiday so there was only a skeleton staff of blowers and cutters but still well worth the time

Ask Pilot_Pete about Waterford Crystal

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.