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Zeroaccess Infection

The computer will boot ok but when you go to try to get on the internet all browsers crash. Went to try to check the firewall and defender, firewall was down and defender was off.started to try to use MBAM and it crashes with runtime error. Went to use the recovery partition to reload, windows says it isn't there and can't see it looking at the list of drives. Went into defrag and the drive is listed there. This is when i turned to BC. We ran minitoolbox first. Then we ran ADW Cleaner scan then tried to run JRT but it failed. tried to run MBAM again and it failed same as before. tried to run ESET but it never sees the internet that is connected or at least shows that it is. We then ran ADW Cleaner Clean, but same problems persisted. Ran FixExec but it showed that my operating system was unknown and not supported. I'm running Win 8.1 x64.

I redownloaded from the link you sent me but it was the same version I had tried previously. I ran the MBAM cleaner before I reloaded it. The above roguekiller mentions win vista and xp. will it work for 8.1?

I downloaded roguekiller from the link to my usb. moved it to my desktop. ran and nothing opens. rans as administrator and nothing open. opened task menu and it show runnin at about 50% CPU but nothing ever opened a GUI window. I also tried to run firefox portable from my usb. It opened but can't connect.

Tried to run after checking firewall was completely down. system says that Defender is already down. I uninstalled mbam. i tried but it wouldn't let me uninstall spybot. not listed in programs but is in my desktop. wouldn't let me run zoek. states that my internet settings prevented the file from opening.