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You didn't say whether you have a gas or electric oven, or oven & stove. I'll assume you have a stove, just to cover all bases.

First, you should shut down the oven: a gas stove will have a valve on the gas line behind the stove. The valve will either have a red handle or a flat stem that usually has a hole in it. Turn either valve 1/4 turn to shut off gas, use a wrench on the flat stem. An electric stove should be shut off by flipping off the double circuit breaker for it in your electric panel. Do not unplug an electric stove when it is on; this can damage the plug &/or electrocute you.

Most likely the inside of the knob has stripped out. Look at the knob for a hole that has a setscrew in it: a small allen wrench or screwdriver will loosen the setscrew, most knobs don't have them and will pull off. Be careful to use even pressure on two sides of the knob; if you can't pull it off, use two butter knives or flat screw drivers to pry it up enough to get a grip on it.

Look at the center stem on the back of the knob, it will likely be cracked or stripped. Some stems have a D-shaped metal insert that strips out inside the plastic stem. If you have one, pull off a burner knob and compare the stems in the back, if they are the same size, put the burner knob on the shaft for the oven control, and use that knob to turn the oven control off.

If the burner knob won't fit, use your fingers or a pair of pliers (gently) to turn off the oven control shaft. If the shaft stops normally, you can turn the stove back on using either the gas valve or the circuit breaker. If you have a gas stove that doesn't have electric ignition (a clicking noise when you turn on a burner) you may need to re-light the pilots for the burners. Lift the covers off the burners to re-light the pilots.

If you have succeeded in turning off the oven, you need a new knob -- you can get one at an appliance parts store or maybe a hardware store. If the oven control did not turn off normally, I would leave the oven/stove turned off: the control itself will need to be replaced by a qualified repair person.

Strange one this. According to the wiring and circuit diagrams, the yellow wire from the fan should go to contact 4 on the main oven switch. The oven element is connected to the thermostat, which in turn is connected to contact 3 on the oven switch. When the oven is on the handbook says that contacts 1,3 and 4 are made, contact 1 being the oven lights. So if the lights come on and the fan turns, the switch is more or less working. The only other thing that overrides the oven element is the thermal cutout. If you still have the problem, let me know what the thermostat neon is doing in all of this. It will be interesting to see what this is doing. Also, if you want the handbook which includes the diagrams, post your email address and I will send you a pdf copy.

first pull the knob off the shaft and check to see if its broken where the shaft is supposed to lock-in if so u jus need a new knob. if not you have to pull the panel off the stove and replace the shaft this shouldnt be too difficult either way.

are you talking about the thermostat knob that you set for like 350?if that's what you mean then the thermostat must be broke and you need to replace it,on some machines you have to push in and turn it one way,if you don't you'll damage or snap the stem off,next time send the model number so i can look up your machine and tell you the part number

I had the same problem about the same time. I had someone come out and it was the control mechanism. It was replaced this past week. I picked up the part at Sears online. Here's the URL for the part. I watched the guy put it in and it was relatively easy. Just take the knobs off of the front, you'll see some plastic nuts around the stems, loosen and take of the 4 of them and the panel should come out. You'll see the old piece, then just move the wires from the old to the new. Reverse the process. Good luck.

Sounds to me as though the external cooling fan is not working.
As it is brand new, I would advise you to contact the people that sold it to you, you have the right to insist on having it replaced if it is faulty, and under 28 days old.

If the grill is working in some positions on the switch but not in others it sounds like the switch under the knob may be the problem. Does the same switch control the fan? If yes I would say you will have to replace that switch and that the contacts more than likely are worn inside the switch. Switches are usually not hard to replace and usually have lugs or a push/pull connector. Make sure you TURN OFF the POWER before you start trying to remove it. Hope this helps.