Year: 2016

Responding to the FCA announcement of a review of high-cost credit, Russell Hamblin-Boone, Chief Executive of the Consumer Finance Association said: “The FCA review is a good first step. Today we have…

Russell Hamblin-Boone, chief executive of the Consumer Finance Association, said: “This small survey by StepChange is misinformed and draws the wrong conclusions. Cold calling is carried out by unscrupulous firms who purchase…

Responding to the Financial Ombudsman Service review, Hamblin-Boone, Consumer Finance Association CEO said: “We are disappointed to see a rise in the numbers of payday lending complaints following the improvements the sector…

Russell Hamblin-Boone, Consumer Finance Association CEO said: “It is surprising that Islington Council has made judgements, which appear to be based on political point scoring and electioneering rather than actually representing the…

Responding to the Carnegie Trust UK report into affordable credit, Consumer FInance Association CEO Russell Hamblin-Boone said: “This report recognises that the poorest people have never had access to credit. They are…

Russell Hamblin-Boone of the Consumer Finance Association said: “On Safer Internet Day UK borrowers should not only consider how to protect themselves online, but also how to avoid bogus loan websites. Criminals…

2. The CFA paved the way for the FCA’s statutory regulation by driving industry improvements and best practice through the implementation of an industry-wide Good Practice Customer Charter and the CFA’s own Code of Practice in 2012.