CRM in the Eye of Adversary Economic Climate
In the current global economic recession, the market strategy of choice is customer retention, and customer service is a core ingredient in this … [Read more...]

28th generation release allows companies to more effectively grow their business without growing capital expense or headcount
The Service Cloud transforms the quality and lowers the cost of service … [Read more...]

PLEASANTON, Calif..-- Zoho today announced that its suite of online collaborative productivity applications won the “Best Office Alternative” category in the InfoWorld 2009 Technology of the Year … [Read more...]

Today is Data Privacy Day.
29 countries including United States and Canada celebrate Data Privacy Day together. 2008 was the inaugural year
This program was designed to raise awareness about … [Read more...]

Runaway success of company's SaaS WMS and financial growth spur expansion into new San Francisco headquarters
SAN FRANCISCO -- 2008 marked a major milestone for SmartTurn as the leading On-Demand … [Read more...]

New Report Reveals ERP Software Implementations Take Longer, Cost More and Result in Less Satisfaction Than Expected
Panorama Consulting Group Issues 2008 ERP Report
DENVER -- Implementing an … [Read more...]

Nearly 90 percent of organizations surveyed expect to maintain or grow their usage of software as a service (SaaS), citing cost-effectiveness and ease/speed of deployment as primary reasons for … [Read more...]

India and China Remain Undisputed Leaders but Dynamic Market Sees Credible Alternatives in All Regions
Determining the country or countries that are best placed to host offshore IT operations is a … [Read more...]