Terms and Conditions

Product Information

We have made every effort to accurately depict the true colour of the products' glass and of the etched designs in our images, but we cannot guarantee that your monitor or display will accurately reflect this. All items are etched by hand, so please allow for slight variations from product to product.

Pricing

Prices are all shown in GB Pound Sterling (GBP), inclusive of VAT at 20%. Prices displayed throughout the Blasted website may change at any time and at our discretion.

Packaging:

Our shipping boxes are made with recycled material and carry the ‘Forest Stewardship Council®’ logo.

Your bottle will arrive cushioned in bubble wrap. This is essential in the safe shipping of glass but we are very aware that it is a non-biodegradable packaging with very limited recycling in the UK. To limit our environmental impact, Blasted is committed to only using previously used bubble wrap. We have an arrangement with two local businesses who are able to meet our current needs.

If we use paper as part of the cushioning within your delivery box, this will also be re-used packaging.

Delivery Times:

Blasted is a small business. Our stock consists of unetched bottles. Your order, when placed, will be etched to-order onto one of these blank bottles. We say allow 7 working days from order to dispatch although in reality, the time taken is far less.

Bottles that are commissioned will generally be etched within 7 working days after the mutual agreement (by both Blasted and by the client) of the artwork .

Items are sent via Royal Mail Signed For Second Class. This service can take 2-3 days for delivery. This will require someone to sign for the delivery.

Returns

We really hope that you will be perfectly happy with your purchases, but if your item is not suitable or is not how you imagined it would be, then we can offer a full refund. Please email us via the 'Contact Us' page (in the footer) and we will send you a return address. Post your item(s) in their original packaging within 14 days to this address. Items returned to us after 14 days will not be refunded. This does not affect your statutory rights.

We will refund the original payment method used for purchase as soon as we receive the item(s) returned in saleable condition (ie not used and undamaged). We cannot accept returns for refunds/exchanges without proof of purchase so please ensure that this is enclosed with your returned item. The refund will include the full value of the item(s) returned, but will exclude the original delivery charges (these will be applicable even if a free postage code was used at the checkout) and the charges you incur when returning the item(s) to us. Please allow two to three business days for the refunded amount to go into your bank account.

We do not give our address directly on the website only for home security. We will be announcing our holidays on this site and have been advised not to advertise that our home is empty.

Please note that the returns service is not available on specially commissioned items, so please consider this carefully before placing your order.

Damaged items

If your item(s) have arrived damaged, please complete and submit this form so that we can send you a replacement.

Please note:

you will need your order number, item name and a photograph of the damaged item to complete this form

the form must be sent within 48 hours of receipt of your parcel to qualify for replacement