Payment/Delivery Options

Base Miles Calculation

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

ABOUT TAX INVOICES

After requesting your Tax Invoice online ,a PDF document will be e-mailed to you within 72 hours,to the e-mail address provided.

If a Tax Invoice has been successfully generated from the South African Airways Tax Invoice System, the onus rests on the recipient to ensure that his/her mailbox has enough space to receive an e-mail - with a PDF attachment; and that his//her service provider or exchange server allows for delivery of such e-mails. South African Airways, can not take responsibility for undelivered e-mails due to any other reasons beyond our control including the above.

Prescribed details required from the South African Revenue Service on a tax invoices

Tax invoices must ordinarily reflect all the following details (Section 20(4)):

Infants do not qualify for Voyager miles.

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

Domestic check-in

International check-in

Prior to check-in, profiling and boarding of passengers for immigration purposes may be necessary. This process may require you to provide evidence of confirmed accommodation, sufficient funds and valid return or onward air tickets.

There are different check-in times for certain flights:

USA flights: check in three hours before flight departure

Other international flights: check in at least two hours before flight departure, irrespective of travel class

Boarding gate closure times

Boarding for all flights begins at least 45 minutes before the scheduled time of departure, with gates closing 15 minutes prior to departure on domestic flights, and 20 minutes for international flights. Passengers who fail to present themselves at the boarding gate before the stipulated time for closure will be denied travel without compensation.

Since boarding times vary across our network, please check your boarding pass carefully. Thank you for helping us to maintain our high standards of punctuality.

Self check-in kiosks

These user-friendly touchscreen devices allow you to do everything you could at a check-in counter. Now you can select your seat and print your boarding pass within seconds. This mode of check-in is available to all passengers with confirmed tickets on South African Airways. All check-in kiosks close 90 minutes before flight departure time.

These touchscreen kiosks are available at the following airports: O.R. Tambo: Domestic and international departuresDurban: Domestic departures onlyCape Town: Domestic and international departuresPort Elizabeth: Domestic departures only

Curbside check-in

Curbside check-in is the most convenient way to check in for a flight; you don't have to carry your baggage through a crowded airport. South African Airways now offers a curbside check-in facility for First Class travellers, Lifetime Platinum members and Platinum card holders.

How it works

First Class travellers may check in their baggage as soon as they arrive at the curbside check-in counter at O.R. Tambo International Airport (departures terminal).

For First Class travellers, Lifetime Platinum members and Platinum card holders, curbside check-in can also be used to:

Update your reservation with your Voyager number (only when flight check-in is open)