Anyone who could help me network unlock my SPVx?

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Hi! Anyone who knows how to network unblock the SPVx from smart philippines amazing phone. I plan to use it on my globe sim, but i have tried the procedures on how to get the unlocking code from SPV Unlock.zip that I have downloaded from this site however after reaching the 7th step where the program displays "retrieving SPV Unlock code": I could'nt get beyond 0% message. I dont know if this is because I'm only using the USB cable that came with the unit instead of cradle and also using the SPV and not SPVx procedures. I hope u could help me on this, or at least direct me to somebody who could do it for me. No one from greenhills know how to do it yet, there are others who are saying that there is one in Shangrila mall edsa but they dont know the exact name of the store. Hoping for ur favorable response, Tnx