Luxembourg

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In case of a disaster, the ASS (Administration des Services de Secours), under the supervision of the Minister of the Interior, will decide whether to launch the national mass emergency plan, called “Plan nombreuses victimes”.

In the acute phase of the disaster, the “Groupe de support psychologique” (GSP) of the ASS together with the psychological unit of the Police will assure primary psychosocial support and psychological first help to relatives, witnesses and affected people. They will also take care of potentially traumatized helpers (ambulance staff, fire fighters and police officers)

The GSP group consists of around 65 trained volunteers, who are also called on daily interventions like deadly traffic accidents, suicides or taking care of victims of crime. The GSP operates 24/7 and is callable by the national emergency call center.

In the middle and long term phase, psychosocial follow up for victims is provided by the Ministry of Family which heads the “Groupe Permanent d’Encadrement PsychoThérapeutique (GPEPT). This group is a network of around 40 psychologists who specialized and got trained in psychotrauma.

Besides psychotherapeutical setting for traumatized people, the Ministry of Family will also assure practical psychosocial help.