Chat Connectivity Issues

Posted October 24th, 2018 10:03am

Incident is resolved

Hello,

Our 3rd party chat service provider is currently experiencing connectivity issues. During this time, you may be unable to join a Live Chat session. While services are restored, please reach out to our Support team by calling 1-877-973-6446.

We will provide further updates here as they come.

[UPDATE 11:50 AM CDT] Our third party chat provider has confirmed that a fix has been put in place and we are now seeing chat functionality remain stable. We’ll continue to monitor to ensure no further issues.

[UPDATE 1:28 PM CDT] Our third party chat provider has confirmed that the issues with chat connectivity have been resolved.

Subscribe to WP Engine Status

Enter your email address to receive notifications from WP Engine involving any incidents that may occur.