All UK Orders placed before 2pm Monday to Friday will be processed and dispatched the same day. Orders placed on Saturday and Sunday will be shipped Monday.

Standard – Expected to arrive within 3-4 working days from order

Next Day – Expected to arrive Next Day (Providing ordered before 2pm and delivery address is located in Mainland UK)

EU ORDERS

All EU orders placed before 2pm (GMT) Monday to Friday will be processed and dispatched the same day. European deliveries are completed within 6-8 working days. Please note: We have no control over any time delays caused by Customs, should delays arise due to this, and we can not be held responsible.

WORLDWIDE ORDERS

All International orders placed before 2pm (GMT) Monday to Friday will be processed and dispatched the same day. International delivery times vary depending upon destination, however, delivery is usually complete within 10-12 working days. Please note: We have no control over any time delays caused by Customs, should delays arise due to this, and we can not be held responsible.

RETURNS

If the product doesn’t fit you, then please arrange for it to be returned to the address below. Please ensure you return the goods in their original condition with original tags attached, within 14 days of them arriving with you. The returned goods are your responsibility until they are delivered to our returns department. For your protection, we recommend you use a postal service that insures you for the value of the goods you are returning. Upon satisfactory receipt of the returned product we will issue you with a refund to the cost of your items. The cost of returning the item to us is your responsibility and the item is your responsibility until it reaches us. The original shipping charges are non-refundable unless the item is faulty or a mistake by us.

NUEVO CLUB RETURNS

UNIT 27A

PILLINGS ROAD

OAKHAM

LE15 6QF

For anymore information please contact a member of the team using the contact us page.