SOE absolutely needs to be covered. They do nothing but fuck up and their fuck ups need to be covered as such to serve as a warning to other publishers.

Coverage of SOE in the "gaming" media is still very biased in favor of them. We're one of the few places where you can talk of SOE as they really are without getting banned or shouted down by professional "fanbots".

"Sunlight is the best disinfectant,” a well-known quote from U.S. Supreme Court Justice Louis Brandeis, seems to fit here. How better to cure the disease of shoddy products and customer service than to allow free and open discussion on SOE, their products, and endeavors?

Something not allowed on their official "forums".

And while it is trendy to deem all criticism (even non-acceptance) as 'hate', as a site, MMOFringe should encourage all views, positive and negative, IMO.