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As an IT Admin that has access to the Amazon Chime console, you have the ability to remove a domain that has been claimed and associated with your Amazon Chime account.

The
Remove option can be found by signing into the Amazon Chime console (
https://console.chime.aws.amazon.com) and navigating to the
Domains tab. Each domain that is claimed will have it's own
Remove action.
Once the domain is removed, users that were in your Amazon Chime account with emails from that domain will no longer be displayed in the Amazon Chime Users list and each user's license level will be changed to Basic.

The users will retain access to the Basic chat features and contacts that they have added, but will no longer be able to search and find users from the Amazon Chime account and, if previously Pro or Plus, will not have access to meeting features associated with those tiers. Please see
https://chime.aws/pricing for more details.

After a domain has been removed, it is then eligible to be claimed following the standard verification process provided in the Amazon Chime console.