Contact Lenses

Will I be suitable for contact lenses?

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Contact lenses are available in a wide range of prescriptions to suit most people. If you are wondering about whether we can get contact lenses in your prescription check with us today and we will be happy to advise you on your suitability.

There are now lots of contact lenses available that do correct for astigmatism. If you are wondering whether your prescription can be corrected with contact lenses ask one of our staff members, who will be happy to advise you.

Do I still need glasses if I wear contact lenses?

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If your eyes become irritated and uncomfortable, or you have an eye infection, you will need a pair of glasses to wear instead. Not having a pair of glasses will tempt you to wear your contact lenses, even when you shouldn’t and risk the health of your eyes.

Do I still need a sight test if I have been for a contact lens check-up?

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Yes. Contact lens check-ups are designed to check the condition of the front surface of the eye that is in contact with the lens and to check the quality of your vision with your lenses in. A contact lens check-up doesn’t measure the health of the inner and outer parts of your eye, so it’s important to go for an eye test as well. The back of your eyes can be affected by a number of eye conditions and though they are uncommon, they might be picked up much earlier through a sight test rather than waiting for symptoms to occur.

You will automatically receive a reminder from us when your next contact lens appointment is due.

I've lost my contact lenses, can you help?

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If you are a patient of ours and we provided your contact lens specification then we can almost certainly help with replacing lost contact lenses. If you had your contact lens specification done elsewhere then we may still be able to help.

Can I sleep in my contact lenses?

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Most contact lenses are not designed for sleeping in, however some are. If you are unsure as to what you should or shouldn’t be doing with your contact lenses then please ask and we will be happy to advise you.

Can I change to a different contact lens solution?

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We would always advise you to use the contact lens solution that has been advised by your eye care practitioner; if you are considering changing solution please feel free to discuss this with us.

Can my eyesight be corrected without having to wear glasses or contact lenses?

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No, not by us. There may be other options available to you such as laser eye surgery. We would recommend that you get advice regarding this from someone who specialises in these forms of treatment.

Glasses

Do I have to get my sight test and glasses from the same optician?

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No. You don’t have to get your test and glasses from the same optician, you can purchase your glasses from any optician although it is often more difficult to resolve any problems you may have with your glasses when prescribing and supply are separated.

Do I need a spare pair of glasses?

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We would always advise our patients to have a spare pair of glasses. Sometimes it can take a little time to fix or replace broken or lost spectacles so it is always a good idea to have a second pair as a backup option, or simply as an alternative look.

How should I clean my new glasses?

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Use an alcohol free cleaning solution and a soft cloth. We do not recommend you use tissues.

We may be able to get hold of the frame ourselves even if we don’t stock it. It is always best to get your sight test, frame and lenses from the same optician. This ensures continuity of care. We are, however, happy to make up lenses to go in the frame you have found elsewhere providing that you can produce a receipt for it. However we cannot be responsible for the fit of the frame as it has been purchased without us assessing whether it is suitable for your requirements. The glazing would be done at your own risk as the frame would not be under any guarantee with us, so if there were any issues with it you would need to return to where you had purchased it.

Sight Tests

How do I book an appointment?

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You can give us a call, pop in to any of our practices, or book an appointment online.

I don't think I have any problems with my eye sight, do I still need an eye examination?

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We advise that you have an eye examination every 2 years. Regular sight tests can pick up early signs of changes and also detect some other health concerns such as diabetes and thyroid disease.

I am a diabetic screened at the hospital, should I still see an optician?

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Absolutely, the diabetic screening will specifically look at the back of your eye to check for issues such as diabetic bleeds. A sight test will look at the overall health of your eye as well as checking your prescription for spectacles.

General

Sometimes it is possible to see you urgently, however, we do work on an appointment based system so there are not always appointments available at short notice. We will always try our best to see patients that are in need of an urgent appointment. If you cannot get in at your preferred branch we may be able to offer you an appointment at one of our other practices. Failing that we will always give you advice on what you should do if you cannot see an optometrist.

Very occasionally, it may take some time to adapt to a new prescription. If this happens, please contact us to enable us to help you. Should any change be necessary then we will replace any lenses supplied by DW Roberts up to three months from the sight test.

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