Carlton house is situated in the market town of New Milton, near the New Forest, only a short drive to the coast.

The Home aims to provide high quality standard of care in a homely environment, encouraging independance, maintaining self respect and preserving dignity so that residents can lead a full and satisfying life. At Carlton House we are commited to providing every resident with individual care and attention in a safe environment. We fully understand the difficult decision made about entering a residential care home when independant living is no longer a preferred choice.

With over 25 years of experience the management of Carlton House Rest Home prides themselves on offering a highly professional care service to its residents. We endeavor to treat each resident as an individual and provide them with a service that is homely, with well trained staff and good leadership from the management.Our service and care provision is based upon the following:

PRIVACY

The right of a resident to be left alone and undisturbed whenever they wish.

DIGNITY

The understanding of a residents needs and treating them with respect.

INDEPENDENCE

Allowing a resident to take calculated risks, to make their own decisions and think and act for themselves.

CHOICE

Giving a resident the opportunity to select for themselves from a range of alternative options.

RIGHTS

Keeping all basic human rights available to the service users.

FULFILMENT

Enabling the residents to realise their own aims and helping them to achieve these goals in all aspects of daily living.