The Bar Standards Board (BSB) has launched an online survey into
how legal services are being delivered by barristers.

The survey will help the regulator to understand how the legal
services market is changing and provides an opportunity for
participants to let us know how future regulation can promote
improved business practices, service delivery and customer
experience.

The market survey is designed to identify the different ways
legal services are provided to clients, for example via on-line
chambers, as well as to understand better how legal services are
facilitated, accessed and delivered (for example acting as a
barrister intermediary). The findings will feed into a report
exploring service delivery trends in the legal market.

BSB Director of Regulatory Assurance Oliver Hanmer said: "We are
committed to being at the forefront of what is happening in the
legal services market to make sure our regulation is relevant and
reflects current and future market trends. We encourage the Bar to
participate in our research to ensure that our evidence is as
robust as possible and our regulation is proportionate, targeted,
and in the public interest."

The BSB has commissioned Pye Tait to conduct the research, and
they are in touch with the Bar.