I hate this phone. It's horrible. Now, only the keypad lights up. If I bend the phone even a half a cm the screen messes up.I hate this phone. It's horrible. Now, only the keypad lights up. If I bend the phone even a half a cm the screen messes up.

5 Suggested Answers

I have the exact same problem. I figure it's cuz I was always flipping my phone open and closed that I wore out the cable.

BUT. I figured out how to fix this. It's sort of annoying though, and
you'll have to do it everytime you open/close the screen, but if you
can't afford a new cell right now (like me) this is probably the best
solution.

So I figured since it takes the phone a long time to recognize/react to
it being opened or closed, I should probably give it a little more time to do so. SO,
instead of just flipping the phone open or closed instantly, do it very slowly, inch by inch until it's fully opened/closed, and then voila, the screen'll display without you getting a stupid white/black screen! (but...yeah, it's sort of a hassle, so I suggest you get it repaired or buy a new phone).

I had the same problem. I removed the 4 screws from the display part of the phone (under the little rubber circles), then pried it apart. After it was all apart I simply unplugged the ribbon cable for the display, blew it off and reconnected it. After reassembling, I put the sim card and battery back in and turned it on. I don't know how long it's going to work for, but I was at least able to copy my contacts to the sim card.

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You need to replace the flex cable. It's the cable that connects the circuit board (under the numbers) to your screen. It runs through the bend in your phone so as you can imagine it takes alot of abuse. I had the same problem with my w490. I couldn't find another phone in my price range that I liked so I decided to fix the 490 myself. The cable was $7 on ebay and the small star screw driver was $6 (T3 - T6) at Lowe's. I used a plastic knife in place of the special cell phone tool. Doing it myself was challenging. It took me about an hour because I had to figure out how to take the phone apart, replace the cable then reassemble it while defending all the parts and pieces from my 15 month old. Now my phone works fine. No more white screen or having to turn it on or off several times.