How do I sign up?

If you are eligible for Medicaid and would like to learn more about joining our health plan, or if you would like to see if you qualify for a Medicaid program, click on the link below. You must be approved by the BMS (Bureau for Medical Services) and the DHHR (Department of Health and Human Resources) to qualify for the Aetna Better Health Medicaid program. If you have questions about your eligibility, call your DHHR case worker. BMS will give us the name, address, age and sex of each member enrolled in Aetna Better Health Medicaid. The start date of your enrollment will be on your Aetna Better Health Medicaid ID card. BMS determines your continued enrollment in the Aetna Better Health Medicaid program based upon your Medicaid eligibility. When your family size changes, you move, or get health insurance other than Medicaid call Aetna Better Health Member Services Department and your DHHR case worker. Call them when:

You have a new person in your family.

Someone leaves your family home.

You move. If you move from your current address, Aetna Better Health may not be able to cover you under the Aetna Better Health Medicaid program. We will help you get services until you are disenrolled. Aetna Better Health Member Services Department will be able to tell you if your new address is within our service area.

Adding a Newborn Baby Please call the Change Center at 1-877-716-1212 to report when your baby is born. Babies born to mothers in the Aetna Better Health Medicaid program will be enrolled in the program for a minimum of 60 to 90 days. The newborn is enrolled on the first day of the month of their birth. The 60-day minimum starts from their day of birth. Call the Change Center at 1-877-716-1212 to make sure your baby does not have a problem receiving care.

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